FOXTEL Outage in Holmesville, Lake Macquarie Shire, State of New South Wales

Look I know we all liked to watch the @aleaguemen on mute when it was on Foxtel but come on @ParamountPlusAU wtf is going on? #WSWvNEW

Credit where it’s due. Thanks to @foxtel technician, Chris, who finally installed #Foxtel where I wanted it notwithstanding previous guy, Olly, not being bothered to chase cable down through wall. Shame I had to pay additional installation but happy to have it where I want it.

@Old_Mate756 @Foxtel Did you fix this @old_mate756. I’ve got the same issue

@WandererAnnie @RBReich @IrritatedAuntie ****, they’ve only gone and gifted Foxtel a lazy 10 million today

@VitoCDoria @vhatelse @beINSPORTS_AUS @SerieA_EN @Foxtel I hope these disputes mean that Serie A rights are bought by @OptusSport. To just do a blackout by @beINSPORTS_AUS is ridiculous

@TheCurbAU Because I use my parents Foxtel login

Sick that @Foxtel are still charging full price even though a whole section of their service (sports package) isn’t playing what we all bought the package for. I don’t really expect much else from a company that puts ads on pay tv

@sydney263 @Foxtel Not bad. Should be better but I am not complaining too much.

@gjblue @samidowd @Foxtel Cancelled mine over 12 months ago. Customer of 15 years, all they cared about was getting their 15 year old box back. Glad to be gone

@sandylanceley @abcnews Agree streaming will be OK but foxtel has given up on customer service, I stopped ours last week and they couldn't have given a hoot, not concerned at all to loose an 18 year customer

@samidowd @Foxtel Did the same myself last week, amazing response from their customer service team

I don’t know who’s decision it was to no longer air @FallonTonight out here in Australia. Whether it was just @Foxtel or @jimmyfallon himself but whoever it was please fix this. #bringbackfallon

@perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.

@BrettGriffo I'm actually still with Foxtel (only just, on a basic + sports plan) but people have been saying for years they don't want to be paying for crap they don't watch. Worked when they had a monopoly on PayTv but the landscape has changed in recent years and they are paying the price.

@Elia_Santoro I'm gobsmacked that people cannot draw the distinction between the fact that withdrawing support from a major partner (Foxtel) of the A-League in massive numbers was not going to have significant ramifications for the A-League🙄 Had this argument with some people 12 months ago.

@FOXTEL_Help IQ3 box has a fault, booked for next week. Cannot stream Foxtel via chrome cast because the icon isn’t appearing in the app. Was told my account would be able to use multiroom by 11am... still no success. Contacted tech support hour ago, they said they’d call back at 130... Nada

@Foxtel No I wasn’t. After two hours on the phone to account services & tech support I should be able to watch it if I can get the chrome cast on my tv to work, which it currently isn’t.

@TonyCinema @theprojecttv @Foxtel That is not the point, an old woman who chose a service and overpaid them accidentally should be given a refund as procedure in those circumstances.

@evaleucien @theprojecttv @Foxtel Making it credit on her account is effectively trying to force her to pay for a service for years that she may not want. Absolute disgrace.

@evaleucien @theprojecttv @Foxtel Sounds like a “fair trading“ issue.

@Foxtel your customer service sucks. I have called your technical support line, and it just goes in circles. I want to talk to a technician to fix my fault and you make it impossible!

@FOXTEL_Help Thanks but that doesn't help as the footy is on now. When will the replay of qualifying be uploaded?

@jessmcguire @Foxtel @FOXTEL_Help have a heart guys help this very ill customer out 😢

@FOXTEL_Help @Foxtel how useless is your service to your customers? I paid to watch UFC276 & can’t view on tv or on phone. Your Customer Support is non existent, waited on phone for 1h then get cut off, online chat cuts off, no reply on your Twitter Help. #UFC276 😡 #foxtel

@Foxtel with the worlds worst service. Took 90 minutes to get the #UFC276 telecast working. Customer service agent was incredibly rude. Cancel my service of 20 years please. @FOXTEL_Help

@Foxtel @FOXTEL_Help I’ve been a customer for over 20years and your customer help team won’t allow me to remain on my current package and are happy for me to disconnect.

Hey @theprojecttv did you know a poor old lady in hospital accidentally overpaid her bill, $6,100 instead of $61 and @Foxtel have kept the cash and given her credit to her account. Can you please help her get the cash back into her account please?