FOXTEL outages and service status in Swansea, New South Wales
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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Problems in the last 24 hours in Swansea, New South Wales
The chart below shows the number of FOXTEL reports we have received in the last 24 hours from users in Swansea, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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FOXTEL Issues Reports Near Swansea, New South Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
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Leoni Freeman (@AuntyLF) reported from Newcastle, New South WalesCredit where it’s due. Thanks to @foxtel technician, Chris, who finally installed #Foxtel where I wanted it notwithstanding previous guy, Olly, not being bothered to chase cable down through wall. Shame I had to pay additional installation but happy to have it where I want it.
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Lenny (@fat_lenny) reported from Newcastle, New South Wales@gjblue @samidowd @Foxtel Cancelled mine over 12 months ago. Customer of 15 years, all they cared about was getting their 15 year old box back. Glad to be gone
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Nick Williams (@nickintheworld) reported from Newcastle, New South Wales@FOXTEL_Help IQ3 box has a fault, booked for next week. Cannot stream Foxtel via chrome cast because the icon isn’t appearing in the app. Was told my account would be able to use multiroom by 11am... still no success. Contacted tech support hour ago, they said they’d call back at 130... Nada
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Michael With Two Y’s (@MichaelJohnsen6) reported from Newcastle, New South WalesSick that @Foxtel are still charging full price even though a whole section of their service (sports package) isn’t playing what we all bought the package for. I don’t really expect much else from a company that puts ads on pay tv
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Sevan Costanza (@Canceratops) reported from Newcastle, New South Wales@VitoCDoria @vhatelse @beINSPORTS_AUS @SerieA_EN @Foxtel I hope these disputes mean that Serie A rights are bought by @OptusSport. To just do a blackout by @beINSPORTS_AUS is ridiculous
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Greg Blue (@gjblue) reported from Newcastle, New South Wales@samidowd @Foxtel Did the same myself last week, amazing response from their customer service team
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Ivan Hecimovic (@hecivan70) reported from Newcastle, New South Wales@Elia_Santoro I'm gobsmacked that people cannot draw the distinction between the fact that withdrawing support from a major partner (Foxtel) of the A-League in massive numbers was not going to have significant ramifications for the A-League🙄 Had this argument with some people 12 months ago.
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Alan Hill (@ajhill_alan) reported from Newcastle, New South Wales@perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.
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B L E S S I N G (@_Blessing) reported from Newcastle, New South Wales@sydney263 @Foxtel Not bad. Should be better but I am not complaining too much.
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Brogan - Firewire Digital (@firewiredigital) reported from Newcastle, New South WalesLook I know we all liked to watch the @aleaguemen on mute when it was on Foxtel but come on @ParamountPlusAU wtf is going on? #WSWvNEW
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Nick Williams (@nickintheworld) reported from Newcastle, New South Wales@Foxtel No I wasn’t. After two hours on the phone to account services & tech support I should be able to watch it if I can get the chrome cast on my tv to work, which it currently isn’t.
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Greg Blue (@gjblue) reported from Newcastle, New South Wales@sandylanceley @abcnews Agree streaming will be OK but foxtel has given up on customer service, I stopped ours last week and they couldn't have given a hoot, not concerned at all to loose an 18 year customer
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josund (@josundq) reported from Newcastle, New South Wales@WandererAnnie @RBReich @IrritatedAuntie ****, they’ve only gone and gifted Foxtel a lazy 10 million today
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Anthony Wardley (@anthonywardley) reported from Newcastle, New South Wales@Old_Mate756 @Foxtel Did you fix this @old_mate756. I’ve got the same issue
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Ivan Hecimovic (@hecivan70) reported from Newcastle, New South Wales@BrettGriffo I'm actually still with Foxtel (only just, on a basic + sports plan) but people have been saying for years they don't want to be paying for crap they don't watch. Worked when they had a monopoly on PayTv but the landscape has changed in recent years and they are paying the price.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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Squiddy (@Aquae_Sq) reported@robb_j_m Making it useless and bad was the primary purpose of the 2013 Abbott government. Almost certainly at the behest of Murdoch, as it would hurt his Foxtel business.
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Brython (@Brython14) reportedHey @Foxtel the next time I hear your AFL football commentators describe something as "elite", I will 1) Vomit and 2) Cancel my subscription. Enough of this repetitive garbage, I beg you. @AFL
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Span (@leespanos) reported@centralNRL Watching the games on the Ch9 1080i broadcast is horrible viewing vs Foxtel true HD and 4k. It just can’t be awarded back to @NRLonNine on this basis alone, with their complete disregard for the @NRL fans viewing experience. Commentary is fine, but low res is just rubbish
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Leon (@LeonOnTheRadio) reported@MrBlairHughes @LeagueUnlimited @kayosports That wasn't a Kayo issue that one, it happened on my Foxtel as well.
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Mike Oxbig (@Manbearpigzebra) reportedNever thought i’d have a phone call with anyone as absolutely useless as @Foxtel All I wanted was a replacement box, it took 1 hour to reach that conclusion. They were supposed to call me back 3 days ago and never did, this was me calling them a second time. 1/2
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Jonathan Wilson (@jfwfreo) reported@TV_Blackbox The only losers would be DAZN (who own Foxtel and Kayo) and Nine (who own Stan) although if Nine keeps FTA rights it wouldn't be quite so bad for them.
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Rhino79 (@Reggiejets) reported@SteveMolk @WSWanderingEels Take the lot Stan/Ch9. Lifelong Foxtel subscriber, I’ll cancel subscription for Stan sports Rugby League & EPL
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Heidi van Delft (@heidipie2010) reported@PieNorthern @Foxtel The netball was on earlier… it was agonising watching it stop starting all game. I can’t even get social media on my phone because of the Wifi signal, it’s been getting worse every day at my house.
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S B (@Conigman) reported@footyindustryAU Can i ask a stupid question? Why did Dazn need to buy Foxtel? Why couldnt they just save there cash and bid for the rights of the NRL, AFL when it comes up etc? I mean Foxtel (Fox Sports) are worth nothing without the rights in the first place?
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Jan (@bimmyjartel) reported@H_the_Strange @FOXTEL_Help I'm going to go through what we've got and cut it back to the basic. Maybe even get rid of it for the summer and come back as a new customer in March. They offer new customers cheap packages. But don't give that offer to existing ones. As you say, they don't care.