FOXTEL outages and service status in Swansea, New South Wales
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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Problems in the last 24 hours in Swansea, New South Wales
The chart below shows the number of FOXTEL reports we have received in the last 24 hours from users in Swansea, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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FOXTEL Issues Reports Near Swansea, New South Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
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Michael With Two Y’s (@MichaelJohnsen6) reported from Newcastle, New South WalesSick that @Foxtel are still charging full price even though a whole section of their service (sports package) isn’t playing what we all bought the package for. I don’t really expect much else from a company that puts ads on pay tv
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Nick Williams (@nickintheworld) reported from Newcastle, New South Wales@Foxtel No I wasn’t. After two hours on the phone to account services & tech support I should be able to watch it if I can get the chrome cast on my tv to work, which it currently isn’t.
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Ivan Hecimovic (@hecivan70) reported from Newcastle, New South Wales@Elia_Santoro I'm gobsmacked that people cannot draw the distinction between the fact that withdrawing support from a major partner (Foxtel) of the A-League in massive numbers was not going to have significant ramifications for the A-League🙄 Had this argument with some people 12 months ago.
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Ivan Hecimovic (@hecivan70) reported from Newcastle, New South Wales@BrettGriffo I'm actually still with Foxtel (only just, on a basic + sports plan) but people have been saying for years they don't want to be paying for crap they don't watch. Worked when they had a monopoly on PayTv but the landscape has changed in recent years and they are paying the price.
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Leoni Freeman (@AuntyLF) reported from Newcastle, New South WalesCredit where it’s due. Thanks to @foxtel technician, Chris, who finally installed #Foxtel where I wanted it notwithstanding previous guy, Olly, not being bothered to chase cable down through wall. Shame I had to pay additional installation but happy to have it where I want it.
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Anthony Wardley (@anthonywardley) reported from Newcastle, New South Wales@Old_Mate756 @Foxtel Did you fix this @old_mate756. I’ve got the same issue
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Greg Blue (@gjblue) reported from Newcastle, New South Wales@samidowd @Foxtel Did the same myself last week, amazing response from their customer service team
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Alan Hill (@ajhill_alan) reported from Newcastle, New South Wales@perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.
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Sevan Costanza (@Canceratops) reported from Newcastle, New South Wales@VitoCDoria @vhatelse @beINSPORTS_AUS @SerieA_EN @Foxtel I hope these disputes mean that Serie A rights are bought by @OptusSport. To just do a blackout by @beINSPORTS_AUS is ridiculous
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josund (@josundq) reported from Newcastle, New South Wales@WandererAnnie @RBReich @IrritatedAuntie ****, they’ve only gone and gifted Foxtel a lazy 10 million today
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Brogan - Firewire Digital (@firewiredigital) reported from Newcastle, New South WalesLook I know we all liked to watch the @aleaguemen on mute when it was on Foxtel but come on @ParamountPlusAU wtf is going on? #WSWvNEW
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Nick Williams (@nickintheworld) reported from Newcastle, New South Wales@FOXTEL_Help IQ3 box has a fault, booked for next week. Cannot stream Foxtel via chrome cast because the icon isn’t appearing in the app. Was told my account would be able to use multiroom by 11am... still no success. Contacted tech support hour ago, they said they’d call back at 130... Nada
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Lenny (@fat_lenny) reported from Newcastle, New South Wales@gjblue @samidowd @Foxtel Cancelled mine over 12 months ago. Customer of 15 years, all they cared about was getting their 15 year old box back. Glad to be gone
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B L E S S I N G (@_Blessing) reported from Newcastle, New South Wales@sydney263 @Foxtel Not bad. Should be better but I am not complaining too much.
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Greg Blue (@gjblue) reported from Newcastle, New South Wales@sandylanceley @abcnews Agree streaming will be OK but foxtel has given up on customer service, I stopped ours last week and they couldn't have given a hoot, not concerned at all to loose an 18 year customer
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Baker (@Duckimusprime) reported@THECROWS_SHED @jarrodwalsh You drag up a club vs club **** in a post that criticising Foxtel?
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RJHtweets (@RJHampson01) reportedToday’s customer service cvnts winner is Telstra. 2.5 hours on the chat line to just cancel an internet Foxtel connection which they stuffed up and then gave me the Indian Call Centre shuffle. OH we undertaken your frustration bullshit. We deserve better service from Australians.
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Khealy (@kevinbhealey) reported@onepercentas I have never watched less games, and almost nothing of the AFL tv shows than I ever have before. Will be cancelling my Foxtel and not going again this year.
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***** (@guidohatzis) reported@RayJCapo79 @kayosports Reach that short arm into your deep pockets and come to the Foxtel side Pisano. Never seen a green circle in my life.
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lady galadriels 🏏 @ mtcg - ishkh khakfe andu null (@miss_reys_mind) reportedWhy the bloody hell has foxtel still got the stupid seinfeld channel ? Why not a friends channel ? Or a married with children channel ? A frasier/cheers channel ? So many better options than that absolutely stupid show having its own channel
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JasonF. (@AnInterObserver) reported@kayosports_help moved from Foxtel to Kayo. Mistake. Rarely had an issue with Foxtel, more dropouts and circle of death with Kayo in one month vs 25 years with Foxtel. Running NBN500. If there’s some simple fix let me know. Otherwise, I’ll bank a refund and return to Foxtel.
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Andy (@Andya1oh) reportedF ….me @nrl , u are ruining the game , so your not allowed to challenge for a kick , time to turn the tv off and cancel @Foxtel ,
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Brett Cox (@b_dog_78) reported@NicNegrepontis Foxtel is borderline unwatchable. Signal dropping in and out. There is no rain and not a breath of wind outside, so the “poor weather” excuse is not valid. Just a poor service all round.
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Tom Baker (@Duckimusprime) reported@Sam957063743921 @jamesxclean @jarrodwalsh That would've meant a lot, not Foxtel deciding to broadcast his emotional reaction. If you want to see how bad a call that is watch the Crows post of the moment, where they cut Jordan out.
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Chris. ⚓️ (@mr_chitafa) reported@thedannorris @hawthornzone @kayosports Can always pay twice as much and buy a Foxtel subscription. But just a warning. You’ll get the same service.