FOXTEL Outage in Huonville, Huon Valley, State of Tasmania

@Foxtel Terrible buffering.

@Soo2006Sue @Foxtel @Foxtel is without a doubt the worst, most expensive, incompetent, and unresponsive provider of television ... if it wasn’t for @Outlander_STARZ I wouldn’t go near them.

@Foxtel @FOXTEL_Help is shambolic with the most appalling service ... it’s not unusual to have to talk to 3 or 4 people or departments to get a sensible answer ... so, now we wait ........... ⏰ 🕰

@Foxtel @FOXTEL_Help .. Then I was told to check back ‘from time to time’ to see when it is available ... when I asked what that means the woman said ‘just every now and then over the next few days’!! I wish we had a proper TV service delivering @Outlander_STARZ in Australia! ..

@Foxtel @FOXTEL_Help despite being told that if I paid up I would have instant access ... so I was transferred to ‘technical help’ ..... after a LONG period of silence I was told that they are having trouble with #outlander and it is not available!!! .... contd ....

@FOXTEL_Help Hi Mac, I uninstalled the app and reinstalled it and it works just fine. Looks like it was a problem with the TV. Thanks so much for letting me know you’re there. I appreciate it

@SkyNewsAust @rowandean Has there ever been a bigger lunatic than this idiot. See a doctor yourve lost your ******* marbles. No wonder ratings at sky are pathtic and the public are canceling there foxtel why would you pay to watch someone with nothing but crap & talks like his brains been fried by drugs

@D_Melissa2 I'm not sure what Foxtel play is. I haven't seen it. Maybe the problem is with Telstra.

@GeorgieJBurgess @swegen31 You need my @Foxtel login x

Day has conspired to get me home, so that means I’m doing the #Wrestlemania35 thing. Thanks WWE Network for saving me from having to give money to Foxtel!

@TonyCinema @theprojecttv @Foxtel That is not the point, an old woman who chose a service and overpaid them accidentally should be given a refund as procedure in those circumstances.

@evaleucien @theprojecttv @Foxtel Making it credit on her account is effectively trying to force her to pay for a service for years that she may not want. Absolute disgrace.

@evaleucien @theprojecttv @Foxtel Sounds like a “fair trading“ issue.

@Foxtel your customer service sucks. I have called your technical support line, and it just goes in circles. I want to talk to a technician to fix my fault and you make it impossible!

@FOXTEL_Help Thanks but that doesn't help as the footy is on now. When will the replay of qualifying be uploaded?

@jessmcguire @Foxtel @FOXTEL_Help have a heart guys help this very ill customer out 😢

@FOXTEL_Help @Foxtel how useless is your service to your customers? I paid to watch UFC276 & can’t view on tv or on phone. Your Customer Support is non existent, waited on phone for 1h then get cut off, online chat cuts off, no reply on your Twitter Help. #UFC276 😡 #foxtel

@Foxtel with the worlds worst service. Took 90 minutes to get the #UFC276 telecast working. Customer service agent was incredibly rude. Cancel my service of 20 years please. @FOXTEL_Help

@Foxtel @FOXTEL_Help I’ve been a customer for over 20years and your customer help team won’t allow me to remain on my current package and are happy for me to disconnect.

Hey @theprojecttv did you know a poor old lady in hospital accidentally overpaid her bill, $6,100 instead of $61 and @Foxtel have kept the cash and given her credit to her account. Can you please help her get the cash back into her account please?