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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Fitbit reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Fitbit. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fitbit users through our website.
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Sign in (32%)
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App Crashing (32%)
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Errors (18%)
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Online Features (8%)
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Website Down (5%)
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Device Failure (5%)
Live Outage Map
The most recent Fitbit outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Düsseldorf |
Device Failure | |
 Cavaillon |
Device Failure | |
 Tampa |
Online Features | |
| Milwaukee |
Website Down | |
| Pataskala |
App Crashing | |
| Kenney |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel Mackenzie
(@BossberryRachel) reported
So I'm sad to say that I'm breaking up with @fitbit. I'm now up to my 4th watch in 4 years & I don't want an upgrade I just want a reliable watch that doesn't need a degree in microsurgery to replace the (broken) strap. Rant over
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Dean Black
(@DeanBlacker) reported
@Ben_ben_s @fitbit Alliteration isn't rhyme, **** for brains.
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ashley
(@ashleyhillis) reported
1. Too many companies don’t care about the longevity of their products - unbothered by the amount of garbage they add to our landfills. When a small part on an otherwise functional product breaks, companies should have repair and replacement options for parts. @fitbit
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PrOgRx
(@cheekymonkeyz10) reported
@fitbit Fitbits are terrible quality matched with useless customer service. Fitbit ignores widely known problems with their products (check any Fitbit Help forum). Sensors stop functioning, frequently after firmware updates, rendering the watch useless. Buy a different brand!!!!!!!
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LetsGoBrandon
(@Ben_ben_s) reported
@Lowenaffchen @SweatieAngle @fitbit How dare you, I do not have a drinking problem. 2 hands and 1 mouth, no problem. Now go for a walk fatty.
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cathy goepfert
(@cathygoepfert) reported
Is @fitbit down? My watch nor App is working.
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Alison Gibbs
(@guineagibbs) reported
@FitbitSupport The App Store says there was an update 2 hours ago. It doesn’t seem to have fixed the problem.
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LetsGoBrandon
(@Ben_ben_s) reported
@sleepgolem @fitbit No all fatties should be locked down to stop the fatness spreading. 2 weeks to flatten the tummy.
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iamian16
(@iamian16) reported
@FitbitSupport When are you going to fix the Continuum Clock Face on your Charge 5 to show the DD/MM date format which is used pretty much everywhere outside the USA?
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Afsoon Naderi
(@NaderiAfsoon) reported
@fitbit How will you help the Iranian people? The regime who you allowed at your United Nations is actively sentencing Iranians to death for peaceful protests. This illegal regime needs to be held accountable for all their human rights violations. Kick them out! #MahsaAmini
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Evan Sutton
(@3vanSutton) reported
Second Fitbit Charge 5 that's crapped out on me in 11 months. @FitbitSupport is great and turns around warranty claims quickly, but this device is trash
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Jerry Ratcliffe
(@Jerry_Ratcliffe) reported
@_criminologist Exactly my recent experience with @fitbit. Their @FitbitSupport bot DM-ed me and then proceeded to give me pointless canned responses irrelevant to the issue. They basically don’t want to hear from you. Their bot will engage in pointless charade again now after this tweet.
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Mr. Autumn Man
(@PapaBearsTweets) reported
@Ben_ben_s @fitbit Fat and fit do not rhyme, wtf
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McKenzie Virga
(@mckenzieVirga) reported
@FitbitSupport my fitbit versa 2 is not syncing can you please help me I've logged out of the app , shut the fitbit off and on , deleted fitbit from account and now it won't let me re-set it back up even
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Lansing
(@WithRealJuice) reported
@maesmoth87 @fitbit It’s also what we’re poorly designed to do. Its bad for everyone.
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Sanjay Kumar
(@sykumar_29) reported
Saw the @fitbit website for a quick fix - restart the device. Worked well for 2 days and again the same issue persisted. But this time the fix didn’t work and now the tracker is officially dead.
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Yoyo🧚🏻♀️
(@yoyo821103) reported
@fitbit I own a Sense 2 watch,and after upgrading my iPhone to iOS 16.1,it's not possible to receive notifications from LINE. I tried several methods including: -restart phone and/or watch -enablying system notifications -forget/register again the watch but none of those solved my issue.
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Yoyo🧚🏻♀️
(@yoyo821103) reported
@FitbitSupport I own a Sense 2 watch,and after upgrading my iPhone to iOS 16.1,it's not possible to receive notifications from LINE. I tried several methods including: -restart phone and/or watch -enablying system notifications -forget/register again the watch but none of those solved my issue.
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Deep Jimpact ➐
(@Jiimmmmmmmmmmmm) reported
@Ben_ben_s @fitbit Ah you know this is a dumb tweet. Deep down you know. Elon won’t cuck you now you’ve written something this stupid. Fat and fit lol. Jeez
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Bibhu Krishna
(@bibhukrishna) reported
@FitbitSupport Hi, My fitbit Ionic is not powering on ,please help.
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LetsGoBrandon
(@Ben_ben_s) reported
@sippingmalorts @fitbit No problem, glad I could help.
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LetsGoBrandon
(@Ben_ben_s) reported
@MongoForever @fitbit No all fatties should be locked down to stop the fatness spreading. 2 weeks to flatten the tummy.
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vanni di ponzano 🚴 ❤️ 🚲
(@bici) reported
.@FitbitSupport sync is soooo broken. and slow when it does work! PS i am never updating from 4 and i don't give a hoot about spotify.
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CK
(@ecsword) reported
@fitbit @FitbitSupport @FitbitUK how come you still couldn't find a fix to your black screen issue! How come you have it on all models? Big success!
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Joanna 🦋
(@joannaspaynee) reported
Do you know if there is an issue with the sync at the moment? Tried to sync it 4 times and it isn’t working @FitbitSupport
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2000 Toyota Camry CE
(@XV20_Camry) reported
@Ben_ben_s @fitbit “Fat” and “fit” don’t even rhyme you illiterate ****
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Brenda Swanson
(@brendajswanson) reported
@FitbitSupport having an issue with my Versa 3 dropping the bluetooth connection with my iPhone 14 Pro. This happens multiple times per day, and had been going on for the last week. Tried multiple fixes and everything is up to date.
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Alison Gibbs
(@guineagibbs) reported
@FitbitSupport @raksha_patel82 I’ve got the same issue. How can I check if the app needs updating, will it say somewhere in settings? I’ve tried restarting the Fitbit but that hasn’t fixed it.
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Chadwiza
(@BuffaloBooker) reported
@FitbitSupport your customer service is terrible. Who do i contact for a warranty claim?
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Sharifi | شریفی
(@AbdulWahabShari) reported
@fitbit Help and support humanity Help the people of Afghanistan #StopTajikGenocide