Fitbit

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

Problems in the last 24 hours

The graph below depicts the number of Fitbit reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Fitbit Outage Chart 10/25/2025 18:30

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Most Reported Problems

The following are the most recent problems reported by Fitbit users through our website.

  1. App Crashing (52%)

    App Crashing (52%)

  2. Online Features (13%)

    Online Features (13%)

  3. Sign in (10%)

    Sign in (10%)

  4. Website Down (10%)

    Website Down (10%)

  5. Errors (7%)

    Errors (7%)

  6. Device Failure (7%)

    Device Failure (7%)

Live Outage Map

The most recent Fitbit outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyKöln App Crashing
United StatesChardon Online Features
GermanyIngelheim am Rhein App Crashing
United StatesChester App Crashing
GermanyIngelheim am Rhein App Crashing
GermanyBremerhaven Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • colinsplace Colin Dowling (@colinsplace) reported

    @FitbitSupport hi. Is anyone else having a problem where the app keeps crashing? iOS iPhone 11??

  • zsss11 sus (@zsss11) reported

    @FitbitSupport my watch stopped working suddenly I tried every troubleshoot I could find but I could not fix it

  • Duxford1 Fiona Ramsay (@Duxford1) reported

    @FitbitSupport The Fitbit app keeps crashing the minute I open it. I’ve tried reinstalling it, restarting my iPad etc. Nothing works #Fitbitdown please fix it asap.

  • oxosbase john oxley (@oxosbase) reported

    @FitbitSupport my app has started playing up today. It keeps shutting down. Is it just me ? Sometimes it shuts down straight away and sometimes after 5 or 6 seconds.

  • AMackay23 Andrew (@AMackay23) reported

    @fitbit your app won’t open. Is this an issue for everyone?

  • PokeQuipster Ash Ketchum’s #1 Stan (@PokeQuipster) reported

    @fitbit @FitbitSupport can you fix the app. Thing is shutting down constantly about to change to @WHOOP

  • cumbria4kate Kate Braithwaite (@cumbria4kate) reported

    @FitbitSupport app not working, will not load. Tried quitting and reinstalling and shutting iPad and restarting etc.

  • geniustime1 HealthOptimizer (@geniustime1) reported

    @FitbitSupport Problem with opening app and all challenges have disappeared. I see many others are having the same issue. I direct messaged Fitbit supp. no response. Re-installing does not help.Please advise

  • FindNanuck Alison Anne (@FindNanuck) reported

    @FitbitSupport Nope it does not work refund us or fix it this is absolutely ridiculous google! Wth???

  • tomlaw73 tomlaw73 (@tomlaw73) reported

    @NoMoreLaughs @FitbitSupport @GwenllianSouth Yeah definitely a Fitbit issue. If you open the app in airplane mode it works - looks like an issue with synching from phone app to wherever centrally holds the data.

  • DenaeSm30998605 Denae Smith (@DenaeSm30998605) reported

    @FitbitSupport seriously? Is it time to move on from Fitbit?!?! Getting really tired of this not working

  • FindNanuck Alison Anne (@FindNanuck) reported

    @FitbitSupport You suck so bad google!

  • Lovelymumlady Orla McMaster (@Lovelymumlady) reported

    @FitbitSupport your app is not working again! I’ve turned my phone off and on again. Also it’s failed on several occasions (over a few weeks) to show full sleep details. What’s going on please? This is really frustrating!

  • free_spirit79 My Soul Sparkles ✨✨✨ (@free_spirit79) reported

    @FitbitSupport - What is going on with the Fitbit app? When I click on it, it opens and then automatically closes. I’ve restarted my phone and this has not resolved the issue. Please advise.

  • zratzman Zach Ratzman (@zratzman) reported

    @FitbitSupport your mobile app has been crashing for at least four hours this morning; I've restarted my phone, deleted the app, reinstalled the app (on two different devices) but it didn't help, so I think the problem is on your end

  • HPS_Vanessa Dr Vanessa (@HPS_Vanessa) reported

    @FitbitSupport 100s of people are having this issue and #Fitbitdown is trending - maybe time to update the feed rather than telling people individually to try restarting?

  • SigrunUndset Sigrun Undset (@SigrunUndset) reported

    @willsWords @FitbitSupport Thanks that worked - temporarily. Just hoping when they finally fix it all the device data will appear in the app. #FitbitDown

  • RN4GVP Nurse Mary Wears Pearls 💛 💉 (@RN4GVP) reported

    @FitbitSupport Are you away of current service issues? I can’t open the app on either device this morning. It shuts down immediately.

  • tafis Tafi Sithole (@tafis) reported

    @fitbit app is down. Did I sleep? I feel untethered. I’m not taking another step until it’s back up!

  • Unit06 Ragnfríðr (@Unit06) reported

    @fitbit My app won't open and when I *do* get a flash of the screen it immediately crashes. Is there a fix on the way?

  • corkboards courtney fathers (@corkboards) reported

    @FitbitSupport updated my iOS yesterday and the fitbit app does nothing but crash now. also had the fitbit itself stop responding in the middle of an exercise session. seemed totally dead, like zero charge, but it was actually at 58%.

  • DLC6755 David L Clarke 💙 (@DLC6755) reported

    @FitbitSupport Has an issue recurred? I DM’d you earlier??

  • FindNanuck Alison Anne (@FindNanuck) reported

    @isdownapp Fitbit is terrible! WTF FIX IT OR REFUND US! @FitbitSupport @fitbit

  • eharno Erika Harno (@eharno) reported

    @FitbitSupport @ratmum2 I am having the same problem too

  • markwillz88 M A R K W I L L I A M S (@markwillz88) reported

    @FitbitSupport Fitbit app is down? When will it be back up please?

  • Jashman190 Jen (@Jashman190) reported

    @FitbitSupport is tha pp down? It was crashing so I deleted and redownloaded it but now every time I login it says “something went wrong.”

  • LaraAlexandra 𝓛𝓪𝓻𝓪 𝓡𝓸𝓼𝓮 (@LaraAlexandra) reported

    @FitbitSupport @whatserscosplay I am having the same issue. It won’t even show as open to force close it down.

  • alitofts Alistair Tofts (@alitofts) reported

    @FitbitSupport iPhone 13 Pro Max with iOS 16.3.1 and fitbit app 3.76. App immediately crashes when opening. Restarted, reinstall app. Seems like a lot of people are having issues. Please fix ASAP!!

  • nobullmitt David (@nobullmitt) reported

    @FitbitSupport would you please acknowledge the widely reported issue with the ios app repeatedly crashing and give a timeframe for a fix?

  • trripleplay TR Robertson (@trripleplay) reported

    If a tree falls in a forest and the @fitbit app is down, how can it check its stats?