Is Fitbit down?

@FitbitSupport I’m having this same issue

@FitbitSupport I have tried these but the problem still persists, I’ve sent a dm, thanks for your help

@FitbitSupport my friend has sent a friend request but its not coming through, I’ve added his email address and he’s added mine and neither of us are getting a notification to add as friends? Please help

@FitbitSupport @ali_alcs I am having the same exact issue.

@FitbitSupport Hi. I have not been able to sync my fitbit to my phone for weeks now. Tried again and gets stuck once putting the code in then doesn't sync. Restarted both bluetooth and app. Also deleted my tracker but won't sync so device is no longer set up on the app. Can yiu iu please help?

@FitbitSupport your customer service is shocking!! It’s ok when people are spending money on your devices for years but when they really need a response regarding to broken tracker which doesn’t last a year they are ignored or had to wait days for reply!

@FitbitSupport @fitbit #5 It would really help to resolve this ASAP. This is my first fitbit and I am looking forward to a good experience. I also want to make sure I can still return by the deadline in case I need to.

@FitbitSupport @fitbit #3 I have done multiple times anything that I can find from your help sections: reinstalls, restarts, especially the link (update Fitbit) you mentioned on your Twit to me.

@FitbitSupport unable to charge, turn on or use my Charge 4 in over 2 weeks, idk what’s the cause, can you help me?

@FitbitSupport Still an issue. Please provide other solution options.

@FitbitSupport STILL after 3 days cannot get my Fitbit to sync. I bought it to connect to the fiit app but it’s currently not useable. So frustrating when you’re saying the issue has been resolved

@FitbitSupport Hi, I've just been out running using the track feature on my phone, I used voice cues every 0.5km, once I reached 10km I stopped, part of the run is missing and the run map won't load in the app it is just showing a spinning circle, can you help please?

@fitbit sukcs, the watch I gave to my wife simply died, and theres nothing I can do, of course, no warranty, no way to fix it, never again, cheers to #applewatch never happens that

@FitbitSupport My Fitbit One is still not syncing with the app. I got a reply to my DM saying it was resolved but still not working.

@FitbitSupport hi why has my ionic stopped vibrating when I get a notification/text/call? There in the screen when I scroll down

@FitbitSupport Hi, yesterday while doing exercise my Fitbit just stopped, don’t even charge. When trying to sync it it says “ not Fitbit device found”. Any help on this please?

@FitbitSupport tried repeatedly to sync charge 4 to Android phone. Unpaired bluetooth and paired. Will not sync. How can I fix?

@FitbitSupport I cannot sync my charge 4 to my android phone. Help please

@FitbitSupport Thank you for your reply and your troubleshooting. I just went through all of the steps that you told me to try. I still have the same issue though. The “Nutrients” drop down for the current day is still not there. Is there anything else that can be done? Thank you

@FitbitSupport I did lose all my stats for the past 2 days but shutting the watch down and turning it back on got it to connect

@FitbitSupport ver disappointed fitbit charge 4 strap is broken this morning. I only have it 9 months where can I get a replacement 🤔

@FitbitSupport Hi. Any update on my problem? Thanks

@FitbitSupport It’s not resolved - far from it. Have one that won’t pair and another that won’t sync. Very unsatisfactory and poor customer service

@FitbitSupport Tweeted twice in last 24 hours about two separate issues. Not received reply to either but you've responded to others. Think I'll just return my Fitbit under warranty and get a @Garmin watch instead. Lots of problems & poor customer service is cherry on top.

@FitbitSupport cannot sync my device with the app. No issues with connectivity or logging in. Last updated at 930pm ET, but issue reappearing today. Is this issue back??

@FitbitSupport I am forever having to sync my watch as doesn't sync by itself and never get notifications. I have followed all steps advised by yourself previously and still does the same very disappointment with my watch. Reboot, deleted app, update but nothing fixes the problem

@FitbitSupport Still an issue for me on the UK. And has done something to actual watch. No display and green lights on back flashing even after long charge.

@FitbitSupport I am still having problems with the dashboard on my Fitbit. Whilst it will now sync after the proms you have encountered, the sleep icon will not open on the dashboard. Can you help

@FitbitSupport @Delilah64 It’s not resolved! Stop telling people to log out and on again when this is a bigger issue and it’s at your end !

@FitbitSupport @AmyLSpurway Same problem here in uk - app freezes when trying to access sleep