Is Fitbit down?
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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Fitbit reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Fitbit. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fitbit users through our website.
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App Crashing (52%)
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Online Features (13%)
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Sign in (10%)
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Website Down (10%)
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Errors (7%)
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Device Failure (7%)
Live Outage Map
The most recent Fitbit outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Köln |
App Crashing | |
 Chardon |
Online Features | |
| Ingelheim am Rhein |
App Crashing | |
| Chester |
App Crashing | |
| Ingelheim am Rhein |
App Crashing | |
| Bremerhaven |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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Colin Dowling
(@colinsplace) reported
@FitbitSupport hi. Is anyone else having a problem where the app keeps crashing? iOS iPhone 11??
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sus
(@zsss11) reported
@FitbitSupport my watch stopped working suddenly I tried every troubleshoot I could find but I could not fix it
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Fiona Ramsay
(@Duxford1) reported
@FitbitSupport The Fitbit app keeps crashing the minute I open it. I’ve tried reinstalling it, restarting my iPad etc. Nothing works #Fitbitdown please fix it asap.
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john oxley
(@oxosbase) reported
@FitbitSupport my app has started playing up today. It keeps shutting down. Is it just me ? Sometimes it shuts down straight away and sometimes after 5 or 6 seconds.
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Andrew
(@AMackay23) reported
@fitbit your app won’t open. Is this an issue for everyone?
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Ash Ketchum’s #1 Stan
(@PokeQuipster) reported
@fitbit @FitbitSupport can you fix the app. Thing is shutting down constantly about to change to @WHOOP
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Kate Braithwaite
(@cumbria4kate) reported
@FitbitSupport app not working, will not load. Tried quitting and reinstalling and shutting iPad and restarting etc.
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HealthOptimizer
(@geniustime1) reported
@FitbitSupport Problem with opening app and all challenges have disappeared. I see many others are having the same issue. I direct messaged Fitbit supp. no response. Re-installing does not help.Please advise
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Alison Anne
(@FindNanuck) reported
@FitbitSupport Nope it does not work refund us or fix it this is absolutely ridiculous google! Wth???
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tomlaw73
(@tomlaw73) reported
@NoMoreLaughs @FitbitSupport @GwenllianSouth Yeah definitely a Fitbit issue. If you open the app in airplane mode it works - looks like an issue with synching from phone app to wherever centrally holds the data.
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Denae Smith
(@DenaeSm30998605) reported
@FitbitSupport seriously? Is it time to move on from Fitbit?!?! Getting really tired of this not working
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Alison Anne
(@FindNanuck) reported
@FitbitSupport You suck so bad google!
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Orla McMaster
(@Lovelymumlady) reported
@FitbitSupport your app is not working again! I’ve turned my phone off and on again. Also it’s failed on several occasions (over a few weeks) to show full sleep details. What’s going on please? This is really frustrating!
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My Soul Sparkles ✨✨✨
(@free_spirit79) reported
@FitbitSupport - What is going on with the Fitbit app? When I click on it, it opens and then automatically closes. I’ve restarted my phone and this has not resolved the issue. Please advise.
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Zach Ratzman
(@zratzman) reported
@FitbitSupport your mobile app has been crashing for at least four hours this morning; I've restarted my phone, deleted the app, reinstalled the app (on two different devices) but it didn't help, so I think the problem is on your end
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Dr Vanessa
(@HPS_Vanessa) reported
@FitbitSupport 100s of people are having this issue and #Fitbitdown is trending - maybe time to update the feed rather than telling people individually to try restarting?
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Sigrun Undset
(@SigrunUndset) reported
@willsWords @FitbitSupport Thanks that worked - temporarily. Just hoping when they finally fix it all the device data will appear in the app. #FitbitDown
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Nurse Mary Wears Pearls 💛 💉
(@RN4GVP) reported
@FitbitSupport Are you away of current service issues? I can’t open the app on either device this morning. It shuts down immediately.
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Tafi Sithole
(@tafis) reported
@fitbit app is down. Did I sleep? I feel untethered. I’m not taking another step until it’s back up!
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Ragnfríðr
(@Unit06) reported
@fitbit My app won't open and when I *do* get a flash of the screen it immediately crashes. Is there a fix on the way?
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courtney fathers
(@corkboards) reported
@FitbitSupport updated my iOS yesterday and the fitbit app does nothing but crash now. also had the fitbit itself stop responding in the middle of an exercise session. seemed totally dead, like zero charge, but it was actually at 58%.
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David L Clarke 💙
(@DLC6755) reported
@FitbitSupport Has an issue recurred? I DM’d you earlier??
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Alison Anne
(@FindNanuck) reported
@isdownapp Fitbit is terrible! WTF FIX IT OR REFUND US! @FitbitSupport @fitbit
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Erika Harno
(@eharno) reported
@FitbitSupport @ratmum2 I am having the same problem too
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M A R K W I L L I A M S
(@markwillz88) reported
@FitbitSupport Fitbit app is down? When will it be back up please?
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Jen
(@Jashman190) reported
@FitbitSupport is tha pp down? It was crashing so I deleted and redownloaded it but now every time I login it says “something went wrong.”
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𝓛𝓪𝓻𝓪 𝓡𝓸𝓼𝓮
(@LaraAlexandra) reported
@FitbitSupport @whatserscosplay I am having the same issue. It won’t even show as open to force close it down.
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Alistair Tofts
(@alitofts) reported
@FitbitSupport iPhone 13 Pro Max with iOS 16.3.1 and fitbit app 3.76. App immediately crashes when opening. Restarted, reinstall app. Seems like a lot of people are having issues. Please fix ASAP!!
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David
(@nobullmitt) reported
@FitbitSupport would you please acknowledge the widely reported issue with the ios app repeatedly crashing and give a timeframe for a fix?
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TR Robertson
(@trripleplay) reported
If a tree falls in a forest and the @fitbit app is down, how can it check its stats?