Is Fitbit down?

@FitbitSupport hiya, I have an account with you and also have created a new one incase there was a problem but everytime I try to sign in it says user does not exist or password incorrect and it’s definately not. I’ve tried with both accounts can you help please?

@FitbitSupport hey guys! I lost access to my gmail. Google blames Apple, Apple blames Verizon…endless circle. Can someone DM me to help??

@fitbit @FitbitSupport so frustrating that any time my watch accidentally goes dead, it’s a 30 minute headache getting it synced. Seriously. Design some better tech. It’s terrible. I guarantee @Apple Watch won’t give me that trouble.

@FitbitSupport I'll wait to see if it stops syncing again, and contact you for troubleshooting. I didn't want to get into my problem and the workaround on their thread if my problem was different than theirs. It's bad form to hijack a thread. :) 3/3

@FitbitSupport Yes, those are the steps. Syncing has gone down completely twice about a week apart. I found an odd little workaround that got the syncing working again. I signed into my account from a different device and syncing started working again as soon as I signed in. 1/3

The latest @fitbit firmware update disabled my touchscreen on my #versa2 then @FitbitSupport had me factory reset my device. And that disabled my device completely. Their only solution was a 35% off coupon on a new device. I've seen many other users with this issue. Help! #scam

@FitbitSupport hi, my fitbit versa 2 will not connect to my phone. I get the code and then it just doesn't connect to it at all, please help.

@fitbit yep still waiting on my replacement 3 months after the third contact. Bunch of bullshit Versa and Sense total garbage empty promises your company sucks

@FitbitSupport Hi, I have a Charge 3 since about November 2020. I am unable to see the clock face. It is fully charged, it syncs with my iPad. This was expensive. I expect it to work for longer. Can you advise what I can do to fix it or can you supply a replacement. Thanks

@FitbitIN don’t buy There is no support whatsoever - use and throw. If it goes bad, you will have to throw the device. No support, No repair. @fitbit @FitbitSupport

@fitbit Fit Bit Luxe does not track my sleep,, any suggestion where to get information to fix this,, thank you

Hi @FitbitSupport I have Versa 2 and it is stuck on logo after I switched it on. It was on charge before that. Please help?

Driving on a road so bad, my @fitbit thought I did my 10,000 steps. 😑

@JosephG00583385 @fitbit I would say about 90% of the time the microphone on the headset was up, very rarely would he put it down and talk

@FitbitSupport Hi after your help @FitbitSupport you funnel me back to your refund centre…. Your refund centre sent me to Sedgwick only for me to be returned to…you guesssed it the refund centre… After patiently waiting and calling your refund centre for 8 months still no closer to a refund

Went to charge my sense as it was low battery and I've just went to take it off charge and its burnt my thumb.. The actual fitbit was scorching hot @FitbitSupport can you help me please? @fitbit

@FitbitSupport The issue isn’t with my Fitbit syncing but it not communicating the synched information to other apps it’s linked to.

@wtfisameme @fitbit This is really the first problem I've had. What I think is most disappointing is that @fitbit doesn't seem to care about making it right quickly. By the time it gets sent in and they process it and send out a replacement, it's probably going to be a couple weeks.

@DairyCarrie @fitbit I never had a Fitbit last more than a year. Switched to Apple Watch and it’s last four years no problem

@FitbitSupport I'm using the original charging port and I did a factory reset. I've tried plugging into other outlets but it's not working.

@fitbit why did @Google dumb down the new fitbit versa4/sense2? No 3rd party apps, no WiFi, no call support, Alexa but no Google assistant? How is it a smart watch if we can't put apps and stuff on it? Unecceptable for the price we pay for it! #fitbitsense2 #FitbitVersa4 #Fitbit

@fitbit @FitbitSupport Hi, I have a Fitbit Versa and my screen cracked, are you able to fix it? Thanks

@fitbit @fitbit been there, done that. You don’t help, despite it being under warranty and faulty you don’t help, so what exactly would be the point in messaging you again? I’m making sure everyone knows #Fitbit is **** and that Fitbit are #fraudsters not honouring a legal warranty

@fitbit I did that last time. You didn’t help then, are you saying you’d actually help this time? Or are you still going to fob me off until the warranty runs out?

@fitbit the charger for the Sense is terrible, please tell me that your future models won't use this design. I've now had two chargers break in the same way (the connector pins get stuck) and they aren't cheap to replace.

@FitbitSupport @FitbitIN @fitbit I had bought fitbit versa 2 from Zurich Switzerland in the month of March 2022. The touch of the watch is not working now. I request you to look into the matter and help me with this.

@FitbitSupport Charge 5 battery drop error can’t troubleshoot from Aug to now. In 1 hour drop from 100% to 20%.

@FitbitSupport @GabyValenzuelaN I have the same problem, my battery is dead, and it doesn't recognize the charger. I already sent a DM and I have no answer. Please help me! 😥

Hey @fitbit - there are next to no available apps showing for my Sense 2. Looks like only basic Fitbit apps are available & none others. Glitch? Or are all the apps from the original Sense still coming?

@evalantsoght @FitbitSupport They are terrible at admitting their products are failling