Fitbit Outage Map

  Check Current Status

Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

Fitbit Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Berlin, Land Berlin 26
London, England 21
Hamburg, HH 16
Bristol, England 10
Leipzig, Saxony 8
Southampton, England 8
Munich, Bavaria 8
Glasgow, Scotland 8
Reading, England 7
Barcelona, Catalunya 7
Paris, Île-de-France 7
Manchester, England 7
Birmingham, England 7
Nottingham, England 7
Madrid, Comunidad de Madrid 6
Toronto, ON 6
Sheffield, England 6
Chicago, IL 6
Essen, NRW 5
Northampton, England 5
Burnley, England 4
Longueuil, QC 4
Stuttgart, Baden-Württemberg Region 4
Rotherham, England 4
Saarbrücken, Saarland 4
Cardiff, Wales 4
Chelmsford, England 4
Ashfield-Colborne-Wawanosh, ON 4
Leeds, England 3
Newport, Wales 3

  Check Current Status

Fitbit Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:
  • Emily Rose (@EKimmis) reported

    @FitbitSupport I have tried these but the problem still persists, I’ve sent a dm, thanks for your help

  • Digger (@JB_Digger) reported

    @FitbitSupport my friend has sent a friend request but its not coming through, I’ve added his email address and he’s added mine and neither of us are getting a notification to add as friends? Please help

  • Nelly (@NellCee) reported

    @FitbitSupport @ali_alcs I am having the same exact issue.

  • Sara Barlow (@sarabarlow865) reported

    @FitbitSupport Hi. I have not been able to sync my fitbit to my phone for weeks now. Tried again and gets stuck once putting the code in then doesn't sync. Restarted both bluetooth and app. Also deleted my tracker but won't sync so device is no longer set up on the app. Can yiu iu please help?

  • Monika N (@MonikaNiemiec3) reported

    @FitbitSupport your customer service is shocking!! It’s ok when people are spending money on your devices for years but when they really need a response regarding to broken tracker which doesn’t last a year they are ignored or had to wait days for reply!

  • Geraldine T (@GDMTGDMT) reported

    @FitbitSupport @fitbit #5 It would really help to resolve this ASAP. This is my first fitbit and I am looking forward to a good experience. I also want to make sure I can still return by the deadline in case I need to.

  • Geraldine T (@GDMTGDMT) reported

    @FitbitSupport @fitbit #3 I have done multiple times anything that I can find from your help sections: reinstalls, restarts, especially the link (update Fitbit) you mentioned on your Twit to me.

  • Paula (@plorenzi67) reported

    @FitbitSupport unable to charge, turn on or use my Charge 4 in over 2 weeks, idk what’s the cause, can you help me?

  • minnieme (@minnieme) reported

    @FitbitSupport Still an issue. Please provide other solution options.

  • ewan (@ewan_emily) reported

    @FitbitSupport STILL after 3 days cannot get my Fitbit to sync. I bought it to connect to the fiit app but it’s currently not useable. So frustrating when you’re saying the issue has been resolved

  • John (@JohnnyO_L) reported

    @FitbitSupport Hi, I've just been out running using the track feature on my phone, I used voice cues every 0.5km, once I reached 10km I stopped, part of the run is missing and the run map won't load in the app it is just showing a spinning circle, can you help please?

  • j c (@jcs_escorihuela) reported

    @fitbit sukcs, the watch I gave to my wife simply died, and theres nothing I can do, of course, no warranty, no way to fix it, never again, cheers to #applewatch never happens that

  • Lisa Parks (@lisabparks) reported

    @FitbitSupport My Fitbit One is still not syncing with the app. I got a reply to my DM saying it was resolved but still not working.

  • Nina Davey (@ninadaveyxx) reported

    @FitbitSupport hi why has my ionic stopped vibrating when I get a notification/text/call? There in the screen when I scroll down

  • Rebeca (@Rebeca23870678) reported

    @FitbitSupport Hi, yesterday while doing exercise my Fitbit just stopped, don’t even charge. When trying to sync it it says “ not Fitbit device found”. Any help on this please?

  Check Current Status