Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ingelheim am Rhein, Rheinland-Pfalz 20
Charlotte, NC 3
New York City, NY 2
Frankfurt am Main, Hessen 2
Hohenlinden, Bavaria 1
Nicholasville, KY 1
Köln, NRW 1
Chardon, OH 1
Chester, VA 1
Bremerhaven, Bremen 1
Naples, FL 1
Beverly, MA 1
Wallingford, CT 1
Walsall, England 1
Queens, NY 1
Casper, WY 1
Village of Shorewood Hills, WI 1
Madison, AL 1
Perkasie, PA 1
Toledo, OH 1
Portage, MI 1
Snellville, GA 1
Columbus, OH 1
Omaha, NE 1
Brentwood, NY 1
Dallas, TX 1
Lititz, PA 1
Châteaudun, Centre-Val de Loire 1
Manchester, England 1
Stonington, ME 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • Slobby1 LittleKnoxy (@Slobby1) reported

    @FitbitSupport worst rip off and service I have experienced in a long time #fitbit what rhymes with fit #S

  • TattooedMammy Adie Drury (@TattooedMammy) reported

    @FitbitSupport Rather than circumnavigating the issue so the onus is on us, can't you just allow users to enter it? You can enter it for all other numbers just not 13 so it's a setting on your side which you could just change?

  • Sazzle_O S.K (@Sazzle_O) reported

    @gingerventures @FitbitSupport Sorry to hear that. I personally wouldn't wear the device until your skin is fully healed. I can't quite recall what products I used to help treat my wrist. It might be worth popping into the pharmacy to get advice as to what creams to use

  • Slobby1 LittleKnoxy (@Slobby1) reported

    Anyone any advice on how to not get ripped off by @FitbitSupport they respond but aren’t actually helping or resolving the issue it’s extremely frustrating #notgivingup

  • DaLogans Dalo (@DaLogans) reported

    @FitbitSupport Add it into the drag down screen

  • b3nvl Ben (@b3nvl) reported

    @FitbitSupport @PRawcliffe I'll only buy a Fitbit when offline playlist playback of Spotify is supported. Would love to go out running without having to take my phone with me. Samsung watch has this possibility 🤔

  • Shalini41897374 Shalini (@Shalini41897374) reported

    @FitbitSupport I have fitbit blaze whzixch stopped working it is charging but not showing me time please help as no service center around me .

  • Dsparky120 Sparky (@Dsparky120) reported

    @FitbitSupport Good! Only a thousand more glitches to fix

  • ItsFifiMc Fiona McSweeney (@ItsFifiMc) reported

    @FitbitSupport @fitbit I have a fitbit sense since April, All was great until a few weeks ago, used to take 1 hour to charge now its taking up to 4 hours to charge, I have the port cleaned and everything and now it's not charging at all???? Can this issue be sorted ASAP

  • EddyJrPogo EddyJr (@EddyJrPogo) reported

    Hey @FitbitSupport Do you still repair devices? You'd offered to fix a previous model I owned, but I opted to buy a versa 2 instead. My Versa 2 now stopped working and resets aren't working.:( Thank you for your advice.

  • Slobby1 LittleKnoxy (@Slobby1) reported

    @FitbitSupport Well that depends if I actually get help this time so let’s see!!

  • darkravengeo Erika (@darkravengeo) reported

    @TrixieTDot @FitbitSupport That sucks! Hopefully they can help you

  • sallyvetnurse Sally White (@sallyvetnurse) reported

    @FitbitSupport @taylor_jo12 I am also having this exact same issue and have been told they are aware and monitoring the situation. Very disappointed as this was not a cheap watch and I’ve had fitbits for years, loyalty means nothing

  • Joni19707149 Junaid Saeed (@Joni19707149) reported

    @PattyMascia @fitbit It really feels bad how your account has been locked I had same issue not until I was recommended to @agthwi and he got it fixed today hit him up and be happy again

  • Stephke_C Stéphanie C (@Stephke_C) reported from Hove, Flanders

    @fitbit Help! My dads new fitbit charge4 isnt charging!

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