Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:


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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ingelheim am Rhein, Rheinland-Pfalz 3
Columbus, GA 1
Hameln, Lower Saxony 1
Horley, England 1
Grimsby, ON 1
London, ON 1
Essen, NRW 1
Perth, WA 1
Fribourg, FR 1
Ilford, England 1
Zapopan, JAL 1
Vancouver, BC 1
Market Drayton, England 1
Nidau, BE 1
Melbourne, VIC 1
Chetumal, ROO 1
Kent, WA 1
Jacksonville, FL 1
St Helens, England 1
Huntingdon, England 1
Hereford, England 1
Avon Lake, OH 1
Choisy-le-Roi, Île-de-France 1
Medford, NJ 1
Bristol, England 1
Paducah, KY 1
Bozeman, MT 1
Auburn, MA 1
Aurora, CO 1
Cournon-d’Auvergne, Auvergne-Rhône-Alpes 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • maisyosbon Maisy Osbon (@maisyosbon) reported

    @FitbitSupport Hello, please help. My fitbit Inspire won't let me manually log exercise. When I click on the pink triangle, it goes onto map and then freezes

  • jackieshoes jackieh2009 (@jackieshoes) reported

    @FitbitSupport I have sent you guys two DM’s about the problem I am having with the app. Please could someone reply to me? Thanks Jackie

  • the_rumster1965 The Rumster (@the_rumster1965) reported

    @FitbitSupport hi, the ******** my Charge 3 has broken and your website doesn’t help. Can you help please?

  • morethanafeline Helen (@morethanafeline) reported

    @FitbitSupport Hi, since this issue resolved, almost all of the mindfulness sessions have disappeared, there are only about 6 to choose from and 'favourites' has disappeared as well?

  • Purplevangel Danielle Bowman (@Purplevangel) reported

    @FitbitSupport my Fitbit is not syncing. Need help

  • JesusRememberUs JesusRememberUs (@JesusRememberUs) reported

    @fitbit My Versa has been having a black screen for the last 4 days. I held the button on the left and the lower right and it is still black. Is anyone else having that problem???

  • BuganskiGenie Genie Buganski (@BuganskiGenie) reported

    @FitbitSupport are you having trouble with the server again?

  • Bonnie14910090 Bonnie (@Bonnie14910090) reported

    @FitbitSupport are we down again? Getting an error message this afternoon

  • glorypush Shannon Stone (@glorypush) reported

    @FitbitSupport the new iOS version is terrible, suddenly it is unresponsive and hangs up even crashes. Please roll it back.

  • MKenneth127 Matthew (@MKenneth127) reported

    @fitbit why doesn’t the Charge4 go over 140 in HR monitoring? Seems like a big technical error? I just paid $150 for this?? Losing my business. What a mess.

  • nocomputer27 Jorge Chavez (@nocomputer27) reported

    @FitbitSupport Thanks, I needed to uninstall/reinstall the app and it worked just fine. Thanks for your help!

  • fellsea Chelsea Martin ǂ (@fellsea) reported

    @realpalmtrees11 @PaulWeb65625030 @FitbitSupport The support team are trying to see if they can help via DM. Hopefully they can help me 🙏🏻

  • AlexanderDeanM3 Alexander Dean Music (@AlexanderDeanM3) reported

    @FitbitSupport No, I couldn’t log in to Fitbit coach and therefore do my regular workouts. Even with no connectivity I could have signed in to complete a downloaded workout. The issue wasn’t syncing, it was that no one could sign in. Bellends.


    @ElaineC84493641 @Robin90676764 @FitbitSupport my watch is not working right cant get ansers from fit bit. its not water proof took a shower it fogged up. very upset about this

  • 1GinnyME1 Ginny Meadows (@1GinnyME1) reported

    @FitbitSupport Your "bug fixes" causes problems and doesn't improve anything, only causes more issues. Look at all the issues from yesterday when there was an app update yesterday and there was constant issues 🤔 Stop fixing what isn't broken. Common sense!

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