Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Lincoln, NE 1
Clermont, FL 1
Ipswich, England 1
Woodbine, MD 1
Bigastro, Comunitat Valenciana 1
Winnipeg, MB 1
Onley, VA 1
Lakeland, FL 1
Cleveland, OH 1
South Plainfield, NJ 1
Tucson, AZ 1
Guilford, CT 1
Gold Coast, QLD 1
Brest, Bretagne 1
Berlin, Land Berlin 1
Barrow in Furness, England 1
Elyria, OH 1
Mulhouse, ACAL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • lamlecnyvall sandra carpenter (@lamlecnyvall) reported

    @FitbitSupport @mufc_girl20 Please tell me why there seems to be no way that you can't post something to let people know of the outage, or give your phone staff up to date information. Being on hold for 20 minutes is unacceptable

  • bambi246_44 before the dawn, Still We Rise🇧🇧 (@bambi246_44) reported

    @FitbitSupport why are the synching services not working

  • ahburchahb Amy Burchard (@ahburchahb) reported

    @FitbitSupport are you having problem this morning? Device wouldn’t sync, went through restart & reinstall protocols— with numerous tries on codes that says weren’t valid—and now won’t install at all. Hoping you’ll say “it’s not you, it’s me”

  • Working92459567 Working from home (@Working92459567) reported

    @FitbitSupport Can't sync my fitbit, all my data has been erased, all of it, for months back. Is there an outage?

  • Azuremarie Azuremarie (@Azuremarie) reported

    @MariaMcDoodle @FitbitSupport Also, they said my data wasn’t lost, it would be back once they fix it. We’ll see.

  • Azuremarie Azuremarie (@Azuremarie) reported

    @MariaMcDoodle @FitbitSupport Me too. They said there is a problem with the servers and to wait a few hours for a fix.

  • Copterchick Dawn (@Copterchick) reported

    @FitbitSupport hi, I'm having a problem with the charger for my Sense. One of the little pins on it, is lower than the others & when charging, it says its slow charging. What can I do please?

  • wtafisitabout Susie Q (@wtafisitabout) reported

    @FitbitSupport Can’t pair my new Fitbit and my app has lost all my steps. Glad to know it’s a general issue and not just me!

  • dalilaisdope Dalila (Taylor’s Version) (@dalilaisdope) reported

    My Fitbit Sense is not working at all today, and I'm just now hearing that there is a @fitbit outage happening? Hope this gets resolved quickly 🥲

  • heiders92 Heidi Wushinske (@heiders92) reported

    @owenmed @steviekayjay @fitbit Totally agree. I wasted so much time thinking it was a problem on my end.

  • emmaoregan73 Em (@emmaoregan73) reported

    @FitbitSupport My daughters keeps saying we have to reinstall the sense. 2nd time in a few days. Is this the same issue? I see we can only see calories on them today.

  • Hassana28364957 Hassana (@Hassana28364957) reported

    @FitbitSupport my devise is not working because its setup is not working plz help me in its setup

  • carruje JD Carruthers (@carruje) reported

    What is up with @fitbit ? The app won't load on my phone and the website log in is not working.

  • SHEONeal SH O'Neal (@SHEONeal) reported

    @TracyHornschuch @FitbitSupport Thank you for posting this, I did the same, the Fitbit site showed no problem AND it should be the 1st place to get info!

  • amiresque Amir Soltani (@amiresque) reported

    @ThatJakePC @fitbit The app not showing me how I slept last night is causing me more stress than a poor night's sleep.

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