Fitbit Outage Map
The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fitbit users affected:
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Check Current StatusMost Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Ingelheim am Rhein, Rheinland-Pfalz | 4 |
Brooklyn, NY | 2 |
Paris, Île-de-France | 2 |
Montréal, QC | 2 |
New York City, NY | 2 |
Craigavon, Northern Ireland | 2 |
Dallas, TX | 2 |
Parkville, MD | 1 |
Cochecton, NY | 1 |
Lima, OH | 1 |
Tracy, CA | 1 |
Rochester, NY | 1 |
Bradenton, FL | 1 |
Provo, UT | 1 |
Somerset, NJ | 1 |
Kansas City, MO | 1 |
Evansville, IN | 1 |
Charlotte, NC | 1 |
Wertheim, Baden-Württemberg Region | 1 |
Staten Island, NY | 1 |
Georgetown, TX | 1 |
Liverpool, England | 1 |
Lyon, Auvergne-Rhône-Alpes | 1 |
Fredericton, NB | 1 |
Issy-les-Moulineaux, Île-de-France | 1 |
Tyler, TX | 1 |
Languidic, Bretagne | 1 |
Lapeer, MI | 1 |
Newton, NJ | 1 |
Clementon, NJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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Nikki Homicide
(@R_X_Queen) reported
@LanceStorm @fitbit also could be worth doing a soft and/or factory reset on it, depending on what the issue is that is making it act up. I've had my flex for five years and the one time I thought it was dying because it wasn't holding a charge, doing a quick reset on the charger fixed it.
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Deirdre Muldoon
(@DeirdreMuldoon) reported
@FitbitSupport Hi, bought a fitbit Charge 3 in April this year and strap has broken already. It this to be expected?
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Franny Girlando
(@FrancesGirlando) reported
@FitbitSupport Alexa is not working on my Versa 2. It keeps saying that I have to set up and sync but when I check on my Fitbit app it already is.
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Shona Moncrieff
(@shonamoncrieff) reported
@FitbitSupport my fitbit won’t switch on. I set it to record my swim today at 3pm and it went dead half way through my swim. I assumed it was out if battery but now once it has been Charing for a few hours it still won’t switch on? Please help
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Madhu
(@Madhu20611607) reported
@FitbitSupport The worst ever service I will not recommed to anyone...totally disappointed and don't made false promises...
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Monarda B. Allen
(@MonardaB) reported
@FitbitSupport Fitbit is giving me 6,000 extra steps for tomorrow. I thought my old one was broken and bought a new one and now the new one is doing the same thing. It's very annoying.
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Manu
(@manu_umanath) reported
@FitbitSupport @fitbit #fitbitcheats Govt should clamp down on this fraud Org.They dump crap that doesn't last 5 months. My FB charge 3 display dead after just 5 months.Other than template replies,their support doesnt do anything.Hopeless bunch of cheats.
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Victoria D
(@tory_dom) reported
@FitbitSupport Hello! Fitbit app doesn't synchronize steps with Noom app. Both apps seem to be setup correctly. Can you please help?
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Niraj Nesadia
(@NirajNesadia) reported
@FitbitSupport Hello... This is second mail....No reply/ response from previous mail... problem since last 15 days... There is syncing problem between versa and my one plus 7 phone. Bluetooth search 'versa' is not visible..
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Happy
(@LuvSquishy) reported
@Kevin_Timm @fitbit @FitbitSupport Oh, yeah, husband had one, used for maybe 6 months? I said I’ll take that ****, he said, well it doesn’t work.
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C
(@cassienib) reported
@FitbitSupport I havent used my fitbit account for a couple of months now, when i try to login, it says my password is incorrect. I have the correct email, as i have had previous emails from fitbit. I also know i have the correct password as I have checked my keychain settings.
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Jenna Deutsch | she/her
(@JennaDeutsch) reported
from
Warrenville, New Jersey
On my 4th rest day and MAN IT FEELS GREAT. Don’t think I’ve given my body this much rest in... a year? My Type-A personality is sad about the broken 25+ day @fitbit and @onepeloton streaks though BUT IT DOESN’T MATTER.
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Leslie Sutandar
(@LeslieSutandar) reported
@FitbitSupport I’ve tried resetting my ionic multiple times, continues to do this over the last couple of years where the battery is at 0% and doesn’t charge. What are my next steps I thought the ionic would last a lot longer and wouldn’t continue to have this problem
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Birdie Goodyear
(@bettydraperAF) reported
Hey @FitbitSupport @fitbit - I have a Fitbit One and my original clip finally gave out. I can’t find anywhere to buy a replacement that isn’t a knockoff brand. Can you help??
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Gilbert Van Norman
(@gvannorman) reported
@FitbitSupport I purchased the versa 2 after my versa stopped working. Well now the versa 2 is not working.