Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

Fitbit users affected:

Report a Problem

Check Current Status

Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

• sandra carpenter (@lamlecnyvall) reported 54 seconds ago

  @FitbitSupport @mufc_girl20 Please tell me why there seems to be no way that you can't post something to let people know of the outage, or give your phone staff up to date information. Being on hold for 20 minutes is unacceptable

• before the dawn, Still We Rise🇧🇧 (@bambi246_44) reported a minute ago

  @FitbitSupport why are the synching services not working

• Amy Burchard (@ahburchahb) reported 5 minutes ago

  @FitbitSupport are you having problem this morning? Device wouldn’t sync, went through restart & reinstall protocols— with numerous tries on codes that says weren’t valid—and now won’t install at all. Hoping you’ll say “it’s not you, it’s me”

• Working from home (@Working92459567) reported 15 minutes ago

  @FitbitSupport Can't sync my fitbit, all my data has been erased, all of it, for months back. Is there an outage?

• Azuremarie (@Azuremarie) reported 16 minutes ago

  @MariaMcDoodle @FitbitSupport Also, they said my data wasn’t lost, it would be back once they fix it. We’ll see.

• Azuremarie (@Azuremarie) reported 17 minutes ago

  @MariaMcDoodle @FitbitSupport Me too. They said there is a problem with the servers and to wait a few hours for a fix.

• Dawn (@Copterchick) reported 19 minutes ago

  @FitbitSupport hi, I'm having a problem with the charger for my Sense. One of the little pins on it, is lower than the others & when charging, it says its slow charging. What can I do please?

• Susie Q (@wtafisitabout) reported 21 minutes ago

  @FitbitSupport Can’t pair my new Fitbit and my app has lost all my steps. Glad to know it’s a general issue and not just me!

• Dalila (Taylor’s Version) (@dalilaisdope) reported 23 minutes ago

  My Fitbit Sense is not working at all today, and I'm just now hearing that there is a @fitbit outage happening? Hope this gets resolved quickly 🥲

• Heidi Wushinske (@heiders92) reported 24 minutes ago

  @owenmed @steviekayjay @fitbit Totally agree. I wasted so much time thinking it was a problem on my end.

• Em (@emmaoregan73) reported 27 minutes ago

  @FitbitSupport My daughters keeps saying we have to reinstall the sense. 2nd time in a few days. Is this the same issue? I see we can only see calories on them today.

• Hassana (@Hassana28364957) reported 27 minutes ago

  @FitbitSupport my devise is not working because its setup is not working plz help me in its setup

• JD Carruthers (@carruje) reported 33 minutes ago

  What is up with @fitbit ? The app won't load on my phone and the website log in is not working.

• SH O'Neal (@SHEONeal) reported 33 minutes ago

  @TracyHornschuch @FitbitSupport Thank you for posting this, I did the same, the Fitbit site showed no problem AND it should be the 1st place to get info!

• Amir Soltani (@amiresque) reported 35 minutes ago

  @ThatJakePC @fitbit The app not showing me how I slept last night is causing me more stress than a poor night's sleep.

Check Current Status