Fitbit

Fitbit Outage Map

The following outage map shows the most recent locations worldwide where Fitbit users have reported their issues and outages. If you are having an issue with Fitbit and your area is not listed, make sure to submit a report below


Alert Check Current Status

At the moment, we haven't detected any problems at Fitbit. Are you experiencing issues or an outage? Leave a message in the comments section!

Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

Fitbit Most Affected Locations

Outage reports and issues in the past 15 days originated from:
Location Reports
London, England 28
Brunsbüttel, Schleswig-Holstein 10
Birmingham, England 10
Glasgow, Scotland 6
Bristol, England 6
Liverpool, England 5
Swindon, England 5
Berlin, Land Berlin 5
Huddersfield, England 5
Newcastle upon Tyne, England 5
Kettering, England 4
Hamburg, HH 4
Manchester, England 4
Epsom, England 4
Croydon, England 4
Edinburgh, Scotland 4
Sankt Michaelisdonn, Schleswig-Holstein 4
Leeds, England 4
Cambridge, England 4
Brisbane, QLD 4
Slough, England 4
Amsterdam, nh 4
Chicago, IL 3
Nottingham, England 3
Kingston upon Hull, England 3
Falkirk, Scotland 3
Delhi, NCT 3
Dublin, Leinster 3
Köln, NRW 3
Stoke-on-Trent, England 3
Alert Check Current Status

Fitbit Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:
  • Aurelius (@feralandfree) reported

    Had a @fitbit ionic discontinued and now I decided to try them out again today with a Charge 5 … heart rate not working… took it back to the shop… second replacement not working either… really wish I could get my time back. Wondering if I should just get a refund instead now

  • DavidK (@DavidK2b) reported

    @FitbitSupport when will the Charge 5 update come out to resolve the poor battery issue? This has been a problem since September 21. Only had my C5 for a month and have to charge every 3 days. What’s going on and why reluctance to send a replacement?

  • Auntie Katie Meow (@loveis420) reported

    @FitbitSupport my new charge 5 stopped tracking heartrate just after a month of owning it. support did troubleshooting and stopped responding when nothing worked. i posted in the help forum with no follow up. the #charge5 is garbage. please help.

  • Brenda BP ♿ (@bebp) reported

    @FitbitSupport does an awesome job! Twice in one week! Fitbit replaced my husband's (under warranty) Versa 3 after we tried a bit of everything to fix it & walked me through my user error on my Versa 2. Quick, efficient, no time wasted on scripted foolishness ... Lovely!

  • Ces 🕷️👊✌️🇵🇭 (@mamaces22) reported

    @FitbitSupport pls help escalating my concern to the right team. My alta device is inoperable. Need it badly for my daily exercise😢

  • Niki Murray (@NikiMCakes) reported

    @FitbitSupport We can’t pair it to her app because we can’t read the code on the screen as the glitching is too bad

  • Joanne Perkins (@joperkins77) reported

    @fitbit it's really bad when 3 months ago you are sent an email stating that your ionic has been recalled..so you register for your refund and the response says 3-6 weeks for refund processing and it's over 3 months later and now you have NO WATCH and NO refund!!!! 😞

  • Joanne Perkins (@joperkins77) reported

    @fitbit it's really bad when 3 months ago you are sent an email stating that you ionic has been recalled..so you register for your refund and the response says 3-6 weeks for refund processing and it's over 3 months later and now you have NO WATCH and NO refund!!!! 😞

  • Joanne Perkins (@camcjay) reported

    @FitbitIonic STILL waiting for my refund after I registered over 3 months ago and was told it would take 3-6 weeks and no one @FitbitSupport seems to be able to help

  • Joe Abrams (@JoeAbrams1) reported

    @FitbitSupport I need assistance on my claim 45783060. I have tried Fitbit support via phone and email. This Fitbit was purchased on 9/21/2021 and stopped working on 6/15/2022. Please help before warranty expires.

  • Alfredo Lopez (@deejayfai) reported

    @FitbitSupport Yes, that is how I restarted the Charge 5. I called support and all they said was "we're working on a firmware update to fix the issue." I've seen reports that this has been going on for months now. What gives? #fitbit #fitbitcharge #chargingissues

  • Tania Maria (@TFonovic) reported

    @fitbit can anyone at your company help me? Please send me a dm!

  • Anatchuv (@anatchuv) reported

    @FitbitSupport Hello Fitbit. I received a blue strap for a Charge 5 and it di not meet my expectations. I want to return it. I order direct from you online. I live in the UK, for want of a better world. Can you help??

  • Christina MH (@iamjobqueen) reported

    @fitbit @FitbitSupport Returned fitbit iconic as part of recall. Was received by you 4/6. Fitbit claimed I was issued payment end of April. Never received it. Have called 7 times looking for payment since. I want my money. Terrible customer care. Please follow up with me.

  • Rachael (@_XRachaelX_) reported

    @ZoeJane77 @FitbitSupport That’s absolutely disgusting what terrible customer service. I’ve asked multiple times for an email to complain and they just ignore that part of my comments. It’s making me so annoyed. I did find an email for the Ceo so I am probably going to email them but I won’t get a reply


Alert Check Current Status