Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

Less
More

fitbit Hero Image

Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ingelheim am Rhein, Rheinland-Pfalz 4
Brooklyn, NY 2
Paris, Île-de-France 2
Montréal, QC 2
New York City, NY 2
Craigavon, Northern Ireland 2
Dallas, TX 2
Parkville, MD 1
Cochecton, NY 1
Lima, OH 1
Tracy, CA 1
Rochester, NY 1
Bradenton, FL 1
Provo, UT 1
Somerset, NJ 1
Kansas City, MO 1
Evansville, IN 1
Charlotte, NC 1
Wertheim, Baden-Württemberg Region 1
Staten Island, NY 1
Georgetown, TX 1
Liverpool, England 1
Lyon, Auvergne-Rhône-Alpes 1
Fredericton, NB 1
Issy-les-Moulineaux, Île-de-France 1
Tyler, TX 1
Languidic, Bretagne 1
Lapeer, MI 1
Newton, NJ 1
Clementon, NJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • R_X_Queen Nikki Homicide (@R_X_Queen) reported

    @LanceStorm @fitbit also could be worth doing a soft and/or factory reset on it, depending on what the issue is that is making it act up. I've had my flex for five years and the one time I thought it was dying because it wasn't holding a charge, doing a quick reset on the charger fixed it.

  • DeirdreMuldoon Deirdre Muldoon (@DeirdreMuldoon) reported

    @FitbitSupport Hi, bought a fitbit Charge 3 in April this year and strap has broken already. It this to be expected?

  • FrancesGirlando Franny Girlando (@FrancesGirlando) reported

    @FitbitSupport Alexa is not working on my Versa 2. It keeps saying that I have to set up and sync but when I check on my Fitbit app it already is.

  • shonamoncrieff Shona Moncrieff (@shonamoncrieff) reported

    @FitbitSupport my fitbit won’t switch on. I set it to record my swim today at 3pm and it went dead half way through my swim. I assumed it was out if battery but now once it has been Charing for a few hours it still won’t switch on? Please help

  • Madhu20611607 Madhu (@Madhu20611607) reported

    @FitbitSupport The worst ever service I will not recommed to anyone...totally disappointed and don't made false promises...

  • MonardaB Monarda B. Allen (@MonardaB) reported

    @FitbitSupport Fitbit is giving me 6,000 extra steps for tomorrow. I thought my old one was broken and bought a new one and now the new one is doing the same thing. It's very annoying.

  • manu_umanath Manu (@manu_umanath) reported

    @FitbitSupport @fitbit #fitbitcheats Govt should clamp down on this fraud Org.They dump crap that doesn't last 5 months. My FB charge 3 display dead after just 5 months.Other than template replies,their support doesnt do anything.Hopeless bunch of cheats.

  • tory_dom Victoria D (@tory_dom) reported

    @FitbitSupport Hello! Fitbit app doesn't synchronize steps with Noom app. Both apps seem to be setup correctly. Can you please help?

  • NirajNesadia Niraj Nesadia (@NirajNesadia) reported

    @FitbitSupport Hello... This is second mail....No reply/ response from previous mail... problem since last 15 days... There is syncing problem between versa and my one plus 7 phone. Bluetooth search 'versa' is not visible..

  • LuvSquishy Happy (@LuvSquishy) reported

    @Kevin_Timm @fitbit @FitbitSupport Oh, yeah, husband had one, used for maybe 6 months? I said I’ll take that ****, he said, well it doesn’t work.

  • cassienib C (@cassienib) reported

    @FitbitSupport I havent used my fitbit account for a couple of months now, when i try to login, it says my password is incorrect. I have the correct email, as i have had previous emails from fitbit. I also know i have the correct password as I have checked my keychain settings.

  • JennaDeutsch Jenna Deutsch | she/her (@JennaDeutsch) reported from Warrenville, New Jersey

    On my 4th rest day and MAN IT FEELS GREAT. Don’t think I’ve given my body this much rest in... a year? My Type-A personality is sad about the broken 25+ day @fitbit and @onepeloton streaks though BUT IT DOESN’T MATTER.

  • LeslieSutandar Leslie Sutandar (@LeslieSutandar) reported

    @FitbitSupport I’ve tried resetting my ionic multiple times, continues to do this over the last couple of years where the battery is at 0% and doesn’t charge. What are my next steps I thought the ionic would last a lot longer and wouldn’t continue to have this problem

  • bettydraperAF Birdie Goodyear (@bettydraperAF) reported

    Hey @FitbitSupport @fitbit - I have a Fitbit One and my original clip finally gave out. I can’t find anywhere to buy a replacement that isn’t a knockoff brand. Can you help??

  • gvannorman Gilbert Van Norman (@gvannorman) reported

    @FitbitSupport I purchased the versa 2 after my versa stopped working. Well now the versa 2 is not working.

Map Check Current Status