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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
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Messaging (62%)
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Connection (14%)
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Sign in (9%)
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App Crashing (7%)
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Glitches (4%)
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Multimedia (2%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris |
Messaging | |
 Frankfurt am Main |
Messaging | |
 Mexico City |
Sign in | |
 Sydney |
Connection | |
| Gustavo Adolfo Madero |
Messaging | |
| Berlin |
Messaging |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Andrea
(@iamdrea) reported
@SouthwestAir reached out via FB messenger. Need help with flight credit! Did not use due to pandemic. Will it still expire this month?
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Aezel Cruz
(@ajsiopao) reported
@talk2GLOBE From using globe at home app, twitter to fb messenger, globe has the worst costumer service. Might as well just go for other internet provider. Umay
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Scarlet Street
(@ScarletStreetOH) reported
Trying to convince the other 2 dudes in Scarlet Street to switch to iPhone for iMessage because I hate FB Messenger. Both hate Apple. Any help?
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Holly Rawlings
(@pugqueeniex) reported
@newlook I have tried tweeting you, WhatsApping you and Facebook messenger it’s been well over 2 weeks and STILL NOT REPLY!? The service is absolutely appalling
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******* addams 🥀
(@mutablemomma) reported
Is anyone else having issues with Facebook messenger blowing your phone up with the same exact notification? Like someone sends you a post or something and it just keeps sending every 30 seconds?
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Ulrike Stumpf
(@twitnitwit71) reported
@Hunkemoller stores. For a faster handling of your question, I would like to advise you to contact us via the live chat, Facebook Messenger or WhatsApp. When you do, please refer to the email with case number 01581534 please somebody help!!!!
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Sathish Thangaraja
(@sathish102003) reported
@KLM I am bit surprised that, you have changed the flight details without informing us. not able to reach customer service. No reply in whatsapp and facebook. call is disconnected automatically. I have requested for change of flight in facebook messenger and but no reply.
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Kay
(@kayesley) reported
Why is it so hard to contact @talk2GLOBE these days? They're not replying on fb messenger and twitter, their customer service seems like it's brushing you off. So how?
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Gary Crownshaw
(@nsg1889) reported
@cineworld Be good if I could sync my unlimited card to book tickets but I can’t. Sent multiple emails and messages on Facebook Messenger but no one has responded. Tried calling various times too on the 0330 333 4444 but no one ever answers? Could you please DM to help with this issue?
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Nihar Ranjan Ojha
(@NiharRanjanOjha) reported
@realmecareIN In realme X2, the microphone is not working since the last upgrade for the apps(whatsapp, fb messenger, ms teams and all other apps) Really Disappointing.
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Autonet Insurance
(@autonetvan) reported
@gizco We're sorry to hear that. We are unfortunately unable to help via twitter as we can't take any details from you to find your cover. You can contact us via Facebook Messenger so that we can see if we can help you on there. Some things we do need to discuss directly however.
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Steve Mann
(@maerlynofmiria) reported
@prc320 Oh, have you had this issue with facebook Messenger I'm experiencing? Since the latest update, Messenger has randomly auto answered calls from random people not on my friends list, the calls fail, but it hangs on the failed call, making the phone act like it's on a call.
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Tita K
(@kaye_v) reported
@LiveSmart You know what your customer service on your hotline, FB Messenger, twitter or even the ones on your smart store has not helped me with my concern. So instead of making me reply to you via DM. Please do something about my service.
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Aisling Paderni
(@aisling) reported
Hi @Postvox - is there any customer service available? I have tried here, I have tried DM, Facebook, Facebook messenger, email forms and I am now on hold for the last 35 minutes. Can someone help?
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Neckie 🌼. 𝓑𝓲𝓪𝓶𝓲 𝓑𝓪𝓫𝓮𝓼 ˚₊· ͟͟͞͞➳❥
(@neckie08) reported
Anyone having problems with playing video on fb messenger after updating to ios 15?
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Tobias Jansson
(@tobiasjanssons) reported
One thing I have noticed with Facebook Messenger on both iOS 15.0 and 15.0.1 is that whenever I am logging in , I am being logged out so I have to login again on the Facebook Messenger app. What the hell is going on? Fix this @Facebook
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Douglas Wandell
(@dougwandell) reported
Hey @FillmorePhilly - lost an iPhone last Sunday at the Decibel show. No one answers Facebook Messenger, no one answers the phone, no one responds to email. Repeatedly. It's like a zomblie business. Why? I need some help here.
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Ari Paparo
(@aripap) reported
@TechTravails Yeah great point. Does FB Messenger have similar problems? Or is there something about that app’s interaction that is specially problematic?
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OPSerenaShimAward(My name is Dennis)
(@SerenaShimAward) reported
@d0w1550 @Frank66Stanton Hi, Jena. I might look into it. Kate and I help each other out a lot. We use Venmo or CashApp. There's a very tiny charge for using those. We used to use Facebook Messenger's cash app. It was totally free. All 3 get money to the person instantly. It's handy. You OK today?
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Via B.
(@veeya_bee) reported
@talk2GLOBE Was talking to Globe's customer service here and on FB messenger at the same time this afternoon. 3 hrs later, wala nang sumagot sa akin. Hayupppppp 🤬
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Mx Andrew Marsden (they/them)
(@marsdeat) reported
@Andrew_Taylor Every time I shut down my Mac, I spend several seconds deciding my position on that tickbox... And every time I reboot it, I end up in the "Startup Applications" settings pane, just double-checking that I didn't ask it to reopen Facebook Messenger.
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v. 🏁 | LH 100TH !
(@gaslynorris) reported
@akaristudies PLSS the ppl from my school r trying to contact the SEAMO n just ppl from the headquarters n the moms even got a facebook messenger link to text them for technical support HELP
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PREETI ARORA
(@tanhayiya) reported
@PandeyJaideep Sorry for the delay .. Had issues in sending the image .. So tried FB messenger..... But I guess u dont use that much... Sent a hi there.. But.. Here things happened
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Kristin Currier Ludlow
(@kristincurrier) reported
@adamconnor I couldn't solve my mother's FB messenger problem today and I'm feeling so incompetent because of it. Don't even get me started on her toaster oven or radio system on her 12 yr old Nissan.
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M
(@iamAsset) reported
@iTricks_org @AppleSupport is there a way to fix this issue? I already update my ios and still experiencing the flickering while playing the vids in facebook messenger. Hope this will be fixed soon.
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Bruno LeBlanc
(@UbiNox84) reported
@ReliableParts @IHReporter Same problem here, no answer on the phone, no answer after 2 emails, tried Facebook messenger and the auto-reply asked us to use email... Loop hole and bad customer service...
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morgan anne howard
(@greenfannypack) reported
@becagrimm Depending on your timeframe it might be better to find someone to help you translate. Also some Consulates have Facebook & social media pages. I was shocked when I messaged one via Facebook messenger and got a response a few hours later with a number I could call for help.
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s a r a♡🇸🇪🏳️🌈 is meeting lana🥺
(@blnchetts) reported
Anyone else have problems with Facebook Messenger not displaying a “1” on the icon app on iPhone after update to iOS 15? I have an iPhone 12 Pro Max if that makes any difference… @Apple @AppleSupport
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IdkNoehl
(@SNoehl) reported
@HighWestBeard been having some serious issues in the customer service department. Are you temporarily or permanently closed? Sent two emails, commented on your FB and sent a message through FB messenger. Always got great service before so this is unusual for you.
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Christopher Shaw
(@Christo03900412) reported
@Fat_Tony_the_IV @NewsForAllUK @DailyMirror No, it's just a messaging service. Why would you ban them from using Whatsapp, but not text messages, facebook messenger, Signal etc etc. There are dozens of methods they can use to message each other. Whatsapp is just more convenient and the majority of people use it.