Facebook Messenger Outage Map
The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Facebook Messenger users affected:

Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Sydney, NSW | 6 |
Melbourne, VIC | 5 |
Brussels, Bruxelles-Capitale | 4 |
Betzdorf, Rheinland-Pfalz | 3 |
Bristol, England | 3 |
Mexico City, CDMX | 3 |
Southampton, England | 3 |
Brisbane, QLD | 3 |
Rushden, England | 3 |
Atlanta, GA | 3 |
Wissen, Rheinland-Pfalz | 3 |
Quito, Provincia de Pichincha | 3 |
Oldham, England | 3 |
Oscoda, MI | 2 |
Monterrey, NLE | 2 |
Cochin, KL | 2 |
Québec, QC | 2 |
Toronto, ON | 2 |
Los Angeles, CA | 2 |
Stadthagen, Lower Saxony | 2 |
Kirchen, Rheinland-Pfalz | 2 |
Ashburn, VA | 2 |
Paris, Île-de-France | 2 |
Rochdale, England | 2 |
Paranaque City, Calabarzon | 1 |
El Padro, NM | 1 |
Glastonbury, England | 1 |
Irapuato, GUA | 1 |
Bastrop, TX | 1 |
Rimouski, QC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Volaris (@viajaVolaris) reported
@bilbrierley @volaris We see that you receive assistance through Facebook Messenger, if there is anything else pending, please let us know, we are here to help you.
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Charlie Guy (@MrsCharlieGuy) reported
@jet2tweets @lolaspeaksout Can I have a reply to one of the 2 phone I am on hold on??? Flying in less than 24 hours and major issue. Need to cancel or amend. WhatsApp chat bot and FB messenger chat bot have both given up... appalling
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Scott (@SA_Tysoe) reported
@BillSkinnerUK @Tony_James72 Hello! Same issue here and have tried to contact via email, phone, contact us form on the website and Facebook messenger. How do we make contact to chase our order? The website says average shipping 3-5 days?! Thanks
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Irene Seto (@HeySeto) reported
@epaterson99 @WestJet They are so swamped currently they aren’t dealing with social media messages to fix people’s accounts. I usually do FB messenger but no dice right now.
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Kindoflovelystudios (@Kindoflovelyst1) reported
@gooten - Do you ever check the help form submissions? I've tried Facebook messenger too.. Please tell me there's an email address I can try? I have been trying to reach out about an order for 2 weeks...
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Ian Vidya (@VidyaIan) reported
I think that the microphone in my airpods is broken because people on discord can’t hear me (it just doesn’t transmit anymore for some reason), a friend on a Facebook messenger call had a hard time hearing me, and now I can’t be heard when using them in phone calls
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🇮🇳 𝐻𝒶𝓇𝓈𝒽 𝒢𝒶𝓇𝑔 (@Harsh4Uever) reported
call, it is advisable to cover your face with a cloth or if you are exposed, just report the entire incident to the police so that they can help. People on other platforms like Facebook Messenger, Telegram, or Signal should also practice the same and must not receive 6/n
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Kayley and Ian (@kayleyandian) reported
@British_Airways @TeamGB @British_Airways You have changed our flight with out reason, which make us miss a connection flight and won’t answer the phone to help us to change this. I have contact you via Facebook messenger also- please can someone help
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Mairi Lim (@LimMairi) reported from Cebu City, Central Visayas
@PLDTEnterprise Hello, I sent DM to your facebook messenger for PLDT enterprise but they told me to call the usual customer service. I have already called 171 but it say the number is under PLDT enterprise.
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Gary J Cobden (@GaryJCobden1) reported
@Hilton @hilton Evening - still no response to my direct message. Contact via FB Messenger unsatisfactory - offered Direct Bill option but this does not allow me to book hotel at the cheapest rate. Please help. All I want is to be able to offset the amount due against another booking
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M. (@bleekhhh) reported
Omg u guys I was tryin to read some old FB messenger chats with someone I blocked many years back, but I could not find them in my inbox so I thought maybe unblocking the person would help & I did…just got a message from said person saying hi? How did they know I unblocked?? 😳
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Sarah A (@ke7zum) reported
In the facebook messenger app for windows is there no way to go up and down through messages in focus mode?
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Lost in a Classist Society 🧢 (@lsthart) reported
@district12kitty We could all get accounts on some jabber service. :P That's what Facebook messenger uses in the backend, and it works with a ton of Open Source messenger clients.
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Donone (@BaldTiredGrumpy) reported
@Danielle92_ @NUFC @castoreUK I had trouble trying to return an away shirt. The sizes are mad BTW. I messaged castore on FB messenger. I got a response and managed to sort it in the end. I think the quality is poor compared to adidas or puma. I wouldn't have got the shirt only it was a present for my birthday
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Randy Dueck (@PainterRandy) reported
PayPal deducts a fee when you use them to donate. When using Facebook Messenger it has no fee so 100% of what you donate goes to help me share God'Love & HisWord with the least of these here in RedBluff!