Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Montréal, QC 14
Blois, Centre-Val de Loire 14
London, England 9
Paris, Île-de-France 8
Milan, Lombardia 7
Ottawa, ON 6
Sydney, NSW 6
Berlin, Land Berlin 6
Mexico City, CDMX 6
Brussels, Bruxelles-Capitale 5
Bogotá, Distrito Capital de Bogotá 5
Athens, Attica 5
Glasgow, Scotland 5
Tower Hamlets, England 5
Romford, England 5
Rochester, England 5
Derby, England 4
Manchester, England 4
Rome, Lazio 4
Budapest, Budapest 4
Adelaide, SA 4
Lyon, Auvergne-Rhône-Alpes 3
Leipzig, Saxony 3
Québec, QC 3
Hyderabad, TG 3
Agen, Nouvelle-Aquitaine 3
Tijuana, BCN 3
Zürich, ZH 3
Bristol, England 3
Saskatoon, SK 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • spectrumom Nomie (@spectrumom) reported

    FIVE HOURS waiting for AT&T to help me on Fb messenger. Now they have me doing the same thing on Twitter messenger. It’s just a scam. To keep you dangling while they keep charging money.

  • laura_crowther Laura Crowther (@laura_crowther) reported

    @Morrisons hi Morrisons I replied to your DM on Monday 15th but haven’t had a reply, apologies if you have a delay but my first message was replied to same day. Already had a problem with fb messenger & no response since 7th Feb. TIA

  • LaceReto1 Lace Reto (@LaceReto1) reported

    @PaganChild I bought my iPhone 4s new in 2012, original never broken screen, replaced the battery once. It won't update & some apps don't work, but I can call & text, take great pics, use FB Messenger, listen to iHeart radio, watch YouTube on Safari, play games, check news & search things.

  • nicolexjade Nicole Jade Taylor (@nicolexjade) reported

    @NewLookHelp I have been trying to contact you for a few days. Via fb messenger.. with no reply, via phone which no longer is connect and by chat - but the link doesn’t work. You only delivered one shoe when I ordered a pair.. please help!

  • selacentergirl Ue Kara Marsela (@selacentergirl) reported

    is Facebook Messenger broken

  • NickLovell86 Nick Lovell (@NickLovell86) reported

    @GAMEdigital - I’ve been trying to contact you for a week now in reference to an issue I have with an order but despite raising tickets and reaching out through Facebook messenger I’ve had no response...sort out your customer service please!

  • SJCudaKing Jacob (@SJCudaKing) reported

    @nathancsn So mad that Facebook messenger apparently took down his comments of him bullying me after I unblocked him to see if I could get a photo of it

  • Livsterino C3treeo (@Livsterino) reported

    @thebereanmillen I sent this message through Facebook messenger and Facebook is pulling the link to this tweet down

  • Clarkiebaby Clark Stupple® (@Clarkiebaby) reported

    @SkyUK @SkyHelpTeam My broadband has gone down 6 times in the last month I can’t seem to ever get through to customer services I had experienced wait times of up to 40 minutes. The Facebook messenger robot keeps taking me around in circles and I can’t find a live chat anywhere.

  • Securityshrimp ⬡ S͓̽e͓̽C͓̽u͓̽R͓̽i͓̽T͓̽y͓̽S͓̽h͓̽R͓̽i͓̽M͓̽p̽ ⬡ (@Securityshrimp) reported

    has anyone looked into the OSX FB messenger app? is it as terrible from a privacy standpoint as i expect it is?

  • Ragini00359128 Ragini (@Ragini00359128) reported

    @SoodFoundation I have hand problem All detail I have written in fb messenger Do favor for me

  • MeishaPT Meisha Pijot (@MeishaPT) reported

    @newlook I have tried to contact you on chat and Facebook messenger with no response since Monday. Been advised to contact customer services... some service 👎🏽

  • HayleyTallis Hayley Tallis (@HayleyTallis) reported

    3 times I've spoken on the online chat to argos and twice on fb messenger (only methods available) and everytime people just leave the chat. No help what so ever!!! #argos #worstcustomerservice

  • hannaryy_ mäcy (@hannaryy_) reported

    is facebook messenger down or it's just me?

  • Stigg00393870 Stigg (@Stigg00393870) reported

    DFW Serpentarium is boarding reptiles. Contact them through IG or FB messenger, phones are down. They have generators and will keep reptiles safe. #prayfortexas #TexasBlackout

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