Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mexico City, CDMX 4
Betzdorf, Rheinland-Pfalz 4
Toulouse, Occitanie 3
Melbourne, VIC 2
Phoenix, AZ 2
London, England 2
Lima, Provincia de Lima 2
Nottingham, England 2
Mountain Ash, Wales 2
Sydney, NSW 2
Zionsville, IN 1
Cumnock, Scotland 1
Lévis, QC 1
Hamilton, ON 1
Kingfisher, OK 1
Szczecin, Województwo Zachodniopomorskie 1
Lille, Hauts-de-France 1
Caerphilly, Wales 1
Lerma de Villada, MEX 1
Ottawa, ON 1
Paranaque City, Calabarzon 1
Millersville, MD 1
Genappe, Wallonia 1
Monterrey, NLE 1
Moscow, IA 1
Córdoba, VER 1
Pullman, WA 1
Ciudad Victoria, TAM 1
Pujilí, Provincia de Cotopaxi 1
Augusta, ME 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • Jhumboz Naija Beauty🇳🇬🇱🇷 (@Jhumboz) reported

    & EVEN TRIED TEXTING THEM ON FACEBOOK MESSENGER, THEY WERE SAYING DIFFERENT JARGONS AT DIFFERENT TIMES I TRIED REACHING THEM. CUSTOMER CARE SERVICE; ZERO!! CREDIBILITY; IN DOUBTS!! CUSTOMER'S CONFIDENCE IN BANK; LESS THAN ZERO!!!

  • Phineas_Thefern Phineas (@Phineas_Thefern) reported

    I would not have made it to though today without the help of Facebook messenger's lil video chat and I'm both grateful and ashamed.

  • seungchoups 캐럿'S H •••• (@seungchoups) reported

    @Ppostofficial Check twitter DM, fb messenger, and email please!!!!! I can't believe THIS is how bad your customer service is

  • Midgard8_3 Midgard T (@Midgard8_3) reported

    @DeniseInCanada "Force stop" is android speak for Windows' "End Task" but if it's tagged as a needed service, Android just restarts it, eventually. Root your phone and put an "app freezer" on. You'll be amazed how much traffic you save if you freeze fb messenger alone. idk what other apps u got

  • traatacus Si Traat (@traatacus) reported

    @SportsDirectUK any chance someone could respond to me. I’ve emailed numerous times. Used Facebook messenger and had little or no response. I returned an item for exchange over two weeks ago. Not heard anything and haven’t received my item. Any ideas? Customer service is awful!

  • lrendon62773 LR (@lrendon62773) reported

    @ATTHelp I haven’t been receiving my promotional credit for a phone I got back in February. No one helps me and your Facebook messenger reps are a disgrace. No one has followed up. No one is helpful or cares. Your customer service is a joke.

  • RachhWetklow Yellow ت (@RachhWetklow) reported

    uhm apparently fb messenger has a vanishing mode which means messages disappear after they're read just like on snap... but for why... that just seems like something to help out cheaters....

  • MaryDMaher1 MaryDMaher (@MaryDMaher1) reported

    Seems @eir don't take ComReg serious customer service was bad before its worse now. Webchat is nonexistent as is their Facebook messenger and trying to reach them by phone is next to impossible.

  • anotusual anotusual⁸•² (@anotusual) reported

    I have tried to reached them via international call, email, LINE and also fb messenger, but they replied to me every two days ka. I am really sorry regarding this issue but I hope you understand na ka 🙏

  • nataliefield7 natalie field (@nataliefield7) reported

    @houseoffraser I placed an order almost 2 weeks ago it hasn’t arrived & HOF are ignoring my emails & FB messenger. I was dubious about buying for them! Awful customer service.

  • Gillianm1607 Gillian Martin (@Gillianm1607) reported

    @Ryanair Still waiting on my refund from June! You emailed and said my refund was approved and chq was being issued within 28 days on 1/10 and I still don't have it. Have emailed Ceo - no response! Appalling customer service on FB messenger. #MichaelOLeary #BBCWatchdog

  • FoxyFiona83 Fiona Foxall (@FoxyFiona83) reported

    @Ask_DP hi, do you know when someone will get back to my on Facebook messenger from my delivery issue raised on Saturday? Wrong item delivered

  • ball4__ Savannah🦋 (@ball4__) reported

    Ugh my phone screen is broken and I can’t make calls and I can’t answer them so if you need to get ahold of me message me on here or Facebook messenger.

  • We_Are_TheSwarm Rabble Rouser (@We_Are_TheSwarm) reported

    @SuperdrugHelp please help, I am getting no response from yourselves on fb messenger & am now without my package for 2+ weeks- despite trying to arrange for the items to be redelivered! No response on messenger! I have sent a dm.

  • Jillybaby10 Jilly (@Jillybaby10) reported

    Anyone else having trouble getting through to @Argos_Online or @ArgosHelpers their customer service is shocking and Im needing help urgently phone lines cut you off and the live chat is the same and god forbid you try contacting through fb messenger or twitter

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