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Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Gignac, Occitanie 1
Guayaquil, Guayas 2
Hastings, England 1
Montauban, Occitanie 1
Verviers, Wallonia 1
Matane, QC 1
Township of Evan, KS 5
Graulhet, Occitanie 1
Bayamón, Bayamón 1
Marseille, Provence-Alpes-Côte d'Azur 5
Vertou, Pays de la Loire 1
Paris, Île-de-France 111
Montréal, QC 9
Saintes, Nouvelle-Aquitaine 1
Annemasse, Auvergne-Rhône-Alpes 1
Rennes, Brittany 3
Laval, Pays de la Loire 1
Bogotá, Bogota D.C. 1
Blanzay, Nouvelle-Aquitaine 1
Bouguenais, Pays de la Loire 1
Antananarivo, Analamanga 1
Lille, Hauts-de-France 9
Drancy, Île-de-France 1
Meylan, Auvergne-Rhône-Alpes 4
Herstal, Wallonia 1
Le Vaudreuil, Normandy 1
Annay, Hauts-de-France 1
Wissen, Rheinland-Pfalz 10
Arrondissement de Valence, Auvergne-Rhône-Alpes 1
Étaples, Hauts-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • 4PatriotsLLC
    4Patriots (@4PatriotsLLC) reported

    @Clay28311788 Oh sorry Clay, you were saying you wanted a discount, I was gonna help you out. You can send us a private message on twitter or on in Facebook messenger

  • neonarzaga
    Neon Lee (@neonarzaga) reported

    @enjoyGLOBE is your service not centralized? I applied for Plan 599 at SM City Iloilo, but Plan 999 was processed. I already reported this via FB Messenger, yet I’m still told to visit the store. Very inconvenient and poor service.

  • mcdonald_adina
    Adina McDonald (@mcdonald_adina) reported

    @maildotcom I have been unable to access my email for the 3rd day. Submitted issue thru your online help.. no response. Contacted thru Facebook messenger got a reply at 1:15am EST we were closed. I need access to my email this is not acceptable.

  • ColinGelsthorpe
    Colin Gelsthorpe (@ColinGelsthorpe) reported

    @TravelodgeUK How would one make a complaint about bad service in a Travelodge. I have tried Facebook messenger only to be ignored ?

  • RiOnTheRocks
    Rí 💌 (@RiOnTheRocks) reported

    I’m paying $300/month for a trainer that yield amazing results but I have very limited access to and have to speak with through Facebook messenger…. This is why customer service matters bc the money isn’t an issue but no access is.

  • BognaExecutrix
    Bogna von Netzbruch (Autonomia Wieniawa) (@BognaExecutrix) reported

    @MNSecofState @MNSecofState @MNSteveSimon Waiting since February 8 for a response on an important business matter. Follow-up emails and FB Messenger sent – no reply yet. This is causing significant issues. Please check. Thank you.

  • eichiyaoi
    project hail val (@eichiyaoi) reported

    fb messenger down at the worst possible time im trying to do my midterms bruh 😭😭😭😭

  • shellysaligbon
    Shelly (@shellysaligbon) reported

    @CebuPacificAir I'd like to add baggage on my booking. However, when I check my acct, it says it has no bookings but I received an email of my itinerary receipt. I already raised my issue on FB messenger but still no response as of the moment. Can someone reachout to me ASAP. Thanks

  • the_wildotter
    Rustie Shackleford (@the_wildotter) reported

    I need my fb messenger shut down when im drinking

  • LindsayMcLaugh1
    𝕸𝖊𝖗𝖈𝖚𝖗𝖎𝖆𝖑 𝕾𝖍𝖎𝖋𝖙 (@LindsayMcLaugh1) reported

    @ryangerritsen To be fair, before encrypted sm, the cops got ahold of fb messenger chats as evidence all the time. They just needed a court order. They can still get your insta chat. Encryption is great if you’re a normal person. But it does protect pedos sharing CSAM. That’s the problem.

  • Pharmacio001
    Abubakar Yunusa (@Pharmacio001) reported

    The biggest insult I received this year yet; This girl I've known for about 5 years, whom I had met a number of times, was in my DM with this. She sent a link, that features Hadiza Gabon talking to her fans who showed interest in attending the show, giving out a number to contact and whatnot, i didn't watch the clip to the end. (Note: i have never, publicly or privately, said i even know her, let alone be her fan, to make the girl assume I'd fancy attending her talk show to begin with). It now makes sense why it was easy for me to explain to her why we couldn't date when she kept asking me out some time ago. Because how can you know someone for 5 years, yet, you don't know them at all? While I could join Kannywood, as I have no personal issues with acting, I miss how she missed that I couldn't be seen watching, let alone physically attending Gabon's Talk Show, not even as a guest, but as an audience. Haba mana, lalacewar har ina. It was bad enough that hers was the third message i opened now as i check my Messenger after a while. I sometimes go months without opening my FB Messenger. Ishaq Habeeb

  • neonarzaga
    Neon Lee (@neonarzaga) reported

    @enjoyGLOBE Is your service not centralized? I applied for Plan 599 at SM City Iloilo, but Plan 999 was processed. I already reported this via FB Messenger, yet I’m still told to visit the store. Very inconvenient and poor service.

  • queenee1212
    2orangecats (@queenee1212) reported

    @olifisthename @enjoyGLOBE Yes i have been reporting it consistently. Tried using globe one but it led me to their fb messenger. Until now they cannot tell me when my service will be back. 3 weeks has been long enough. Not even an update unless i send a message.

  • purps0912
    Gay R 🌈💜🐋🐙 (@purps0912) reported

    @PLDT_Cares @pldt @PLDTHome Please fix your internet connection. I've been on hold for 40 mins in your hotline and your FB messenger is also not working. It keeps on asking me for my details and then makingvme go back to main menu!

  • mingurii1
    ams 💎 (@mingurii1) reported

    Down ba fb messenger?

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