Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:
Location Reports
Anklam, Mecklenburg-Western Pomerania 44
Paris, Île-de-France 23
Mexico City, CDMX 20
Guatemala City, Departamento de Guatemala 17
Brussels, Bruxelles-Capitale 12
London, England 12
Manchester, England 12
Québec, QC 11
Montréal, QC 11
Bogotá, Distrito Capital de Bogotá 11
Lima, Provincia de Lima 10
Sydney, NSW 8
Lille, Hauts-de-France 8
Lyon, Auvergne-Rhône-Alpes 8
Milan, Lombardia 7
Guadalajara, JAL 7
Leeds, England 6
Madrid, Comunidad de Madrid 5
Budapest, Budapest 5
Tijuana, BCN 5
Saguenay, QC 4
Edinburgh, Scotland 4
Birmingham, England 4
São Paulo, SP 4
Northampton, England 4
Mexicali, BCN 4
Nantes, Pays de la Loire 4
Prague, Hlavní město Praha 4
Warsaw, Województwo Mazowieckie 4
Berlin, Land Berlin 4
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:
  • Sumita Shah (@SumitaShah) reported

    @PickMeLK i have sent several messages to you via FB messenger since Wed afternoon. But still no reply. Your services obviously not working.

  • Timothy Ross Kirby TimKirbyLA🇺🇸🇨🇦🇦🇺 04-03-82 (@TimKirbyLA) reported

    @facebook I'm thinking of shutting down my Facebook Messenger, Facebook account, no matter what photo I use as profile on Facebook messenger it's still stressful and not worth it. If Facebook can do something about that be cool if not I'm closing down my account. @timkirbyla replace photo

  • Indie Filmmaker (@JustAno49260271) reported

    Facebook messenger is not working on my computer so I hope it works later by tomorrow

  • Tracy Anita (@tracy_4571) reported

    @TMobileHelp are there issues in Tampa bay with service? Friends telling me they can't use their phones for anything but FB messenger.

  • Shazeen T (@shazeentejani_) reported

    @AirPassRightsCA I’ve tried to pose a question in the Air Passenger Rights Facebook page but it gets immediately declined. I don’t know why that would be? Ive tried reaching out via Facebook messenger but haven’t been successful in reaching anyone. Can someone help?

  • Amanda Odorico (@ag_odorico) reported

    @AirCanada can someone actually answer their phones or Facebook messenger to give customers answers? There is zero help from employees at YLW

  • TJ Driscoll (@itstommyjay) reported

    Use Facebook Messenger chatbots to provide personalized customer service and answer frequently asked questions.

  • Paul Padilla (@ppadilla888) reported

    @talk2GLOBE I received poor service from one of your agents on FB messenger, where can I lodge a complaint?

  • Wonderchef (@wonderchef) reported

    @SNidshad We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)

  • Wonderchef (@wonderchef) reported

    @Gopal29 We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)

  • brandon (@brandons21822) reported

    Facebook messenger has a notification glitch too, it’s not just here.

  • Josh | All Things Secured (@all_secured) reported

    @Aswinbenny_com @Bitwarden Hmm...even if you're right, I find that troubling. If I polled my audience and they told me that using Facebook Messenger was the safest way to communicate, I would work to correct them, not amplify their error.

  • ANIA GABB (@aniagabb) reported

    @HMRCcustomers please help 😭 I’m so confused by what I have to pay and would like to do it tonight. Can you please answer my Dm or my message on Facebook messenger?

  • ANIA GABB (@aniagabb) reported

    @HMRCcustomers Please help! I’ve messaged on Facebook messenger but haven’t had a reply. I’m so confused with payments

  • ANIA GABB (@aniagabb) reported

    @HMRCcustomers please help. How’s the best way to contact you? I’ve messaged on Facebook messenger but haven’t had a reply


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