Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 3
Mexico City, CDMX 3
Guayaquil, Provincia del Guayas 2
Birmingham, England 2
Toronto, ON 2
South Hill, VA 2
Medellín, Departamento de Antioquia 2
Melbourne, VIC 2
Toulouse, Occitanie 2
Phoenix, AZ 2
Lima, Provincia de Lima 2
Nottingham, England 2
Mountain Ash, Wales 2
Sydney, NSW 2
Newcastle, NSW 1
Portree, Scotland 1
Mitcham, England 1
Wissen, Rheinland-Pfalz 1
Attleborough, England 1
Arlington, VA 1
New Braunfels, TX 1
Greenock, Scotland 1
Old Bridge, NJ 1
Sarnia, ON 1
Čáslav, Středočeský kraj 1
Calgary, AB 1
Caribou, ME 1
Wymondham, England 1
Tenbury Wells, England 1
Northampton, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • vsafeswm49 _ (@vsafeswm49) reported

    Ive been having probs for about an hour now. reddit was down, or I couldnt get in FB messenger was somehow moving slow. don't think its my phone has to be something else. I didnt get a eas today but local radio at laundromat played it today. alot of electronic " probing " goin on

  • destinyz0mbie 𝖘𝖕𝖔𝖔𝖐𝖞𝖒𝖚𝖑𝖉𝖊𝖗 (@destinyz0mbie) reported

    @SHEIN_official can someone please respond to me? i've sent an email, contacted through facebook messenger and i've tweeted at you guys. please help!!!

  • KerryChapmak KerryChapman (@KerryChapmak) reported

    @GWRHelp can u respond to my tweet or do u not help ur customers on this forum as well as over the phone or fb messenger?

  • DCLiverpoolFan W.A.N. (@DCLiverpoolFan) reported

    @RAVPower anyone here? I’ve been trying to contact your #customerservice on your site and on FB messenger for weeks. Radio silence. Had to repeat the issue a few times already. Please check your history.

  • joergi_77 Jörgi 😷 🚭 | joergi@chaos.social (@joergi_77) reported

    Is there any open source app, where the Facebook messenger is still working? I was using #Frost for a long time, but the messenger is not working. I heard the same problem is happening with #slimSocial for FB.

  • aprilbishop777 April Bishop (@aprilbishop777) reported

    It’s been a week now that customer service I messaged from my FB messenger and said they would get back to me. I ordered my 2nd ipsy bag I was going to get the X bag but changed my mind. The rep wiped out all my points my history everything. It’s been week and no reply.

  • StaceyRatclif17 Stacey Ratcliffe (@StaceyRatclif17) reported

    @newlook is an absolute joke!loose your parcel and there’s no way of contact! The phone number doesn’t work you WhatsApp them tweet them and Facebook messenger them and all you get is a crap automated reply! Poor customer service I take it I won’t be getting my parcel or refund

  • iBhupesh Bhupesh Pandey (@iBhupesh) reported

    @adhicutting Financial loss?? No. But I keep on receiving OTPs from facebook messenger, I never requested I am not able to login in that too.

  • kellyprak Kelly Prak (@kellyprak) reported

    @FlyingBrussels I cannot find any information about chickenpox on your website and the fb messenger never replied. My child should no longer be contagious but I need to know if documentation is required. Please help ASAP!

  • DDardiz Dalvin Dardiz (@DDardiz) reported

    @sherylmosher @NASA @NASAEarth Find me on Facebook messenger and I can give more details of my plan. I just need to get this plan out there to the high top people! I have tried but have gotten no where at all. It seems that nobody cares. Especially when it’s coming from a nobody like me. I need help.

  • JonathonCarkner Jonathon Carkner (@JonathonCarkner) reported

    @WestJet my flight was cancelled by you and it’s taken 2 weeks for a response from your team- flight is in 2 weeks. Patiently awaiting a response on Facebook messenger. How do I get my new flight re-booked!? Please help.Your call back appointment just suggested another week!

  • DDardiz Dalvin Dardiz (@DDardiz) reported

    @GretaThunberg you can contact me via my Facebook messenger. So I can explain my idea to you and see what you think about it. I have shared my idea to a limited group of people. That have replied back to me as a really great idea! I hope that you can take me seriously to help.

  • tvdz1968 Terry Vanderzalm (@tvdz1968) reported

    @Autoworks1320 @oscon98 @WestJet Yes, I would like to know how to DM them also….having the same issue. I could not even book a callback time and even the digital assistant on FB messenger is not answering. I am worried by the time I get through to anyone there will be no options left for me! #frustrated

  • sailorsmoon sailor (@sailorsmoon) reported

    This person blocked me here for reasons unknown and now asking for some help on Facebook messenger repeatedly. Crazy world.

  • sheeny086 sheen (@sheeny086) reported

    @adidasUK I’ve called 3 times and they can’t do anything over the phone, I sent my return and I have the receipt but they can’t seem to find it to refund me. So I was told to send a picture of the receipt via what’s app or Facebook messenger, which I’ve done and no reply at all. HELP

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