Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:


Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:
Location Reports
Anklam, Mecklenburg-Western Pomerania 62
Montréal, QC 26
Sydney, NSW 19
Melbourne, VIC 14
Perth, WA 14
Paris, Île-de-France 12
Québec, QC 9
London, England 9
Suèvres, Centre-Val de Loire 8
Berlin, Land Berlin 8
Bogotá, Distrito Capital de Bogotá 8
Adelaide, SA 7
Brisbane, QLD 6
Bacău, Judeţul Bacău 5
Quito, Provincia de Pichincha 5
Lima, Provincia de Lima 4
Laval, QC 4
Lahore, Punjab Province 4
Ottawa, ON 4
Cebu City, Central Visayas 4
Camales, Principality of Asturias 3
Trois-Rivières, QC 3
Drummondville, QC 3
Naucalpan de Juárez, MEX 3
Managua, Departamento de Managua 3
Guadalajara, JAL 3
Strasbourg, ACAL 3
Houston, TX 3
Terrebonne, QC 2
Vilnius, Vilniaus apskritis 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:
  • lloyd (@lloyd120217) reported

    @TheFiberMaster Sir,i would to ask if the internet connetion issue in our place in Tawason Mandaue Cebu be resolved.after more than two months of waiting it has never been addressed.I sent out multiple emails and chat in fb messenger but they are just giving me a system generated response.

  • Anil Kumar (@AnilKum12902947) reported

    3/3 And also by changing passwords of my fb a/c NO effect will be on messenger or messenger lite app. They can be see my messages and chats..  Because by changing password fb messenger app doesa not ask for enter your PASSWORD or do not review this. That's an BIG issue of fb

  • ederekbe AFP® (@ederekbe) reported

    @CebuPacificAir Your fb messenger is not working

  • Tamara Hutchison (@TamaraHutchison) reported

    @amkites #PeterKern, how do I get an Expedia credit? I've been on fb messenger all day with your customer service reps. #Expedia appears to be a huge scam?!

  • Hayley (@MrsHLW88) reported

    @tu_clothing Your FB messenger is not working despite providing my details 3 times now. Awaiting an order placed in mid January.

  • ederekbe AFP® (@ederekbe) reported

    @CebuPacificAir Your fb messenger is not working

  • A Day with Shelley (@adaywithshelley) reported

    @talk2GLOBE hello! we woke up this morning with our internet not working. would it be possible to have someone check on it today? i've already reported through Facebook messenger but no specific schedule was given.

  • BahisBir (@bahis_bir) reported

    @123regHelp Can you check DM of Facebook Messenger please. I have a little problem while registering.

  • Don Marti (@dmarti) reported

    @ArfurZTowcrate @nandoodles Yes, list of apps to delete is (at least) Facebook, Instagram, WhatsApp, Facebook Messenger (others?) WhatsApp might be a problem if you have international contacts, but you can avoid using it for people you're connected with on other services

  • Rusettes Creatives (@tsekiri_ruth) reported

    @MTNNG Before coming here, i have complained on your Facebook messenger, WhatsApp and even reached out to your customer service number yet nothing has been done about this issue. 🙄 Is this how you ill treat customers? Please reverse my money or give me d data i subscribed for

  • Sarah Jones🇬🇧 (@SarahJfromtheUK) reported

    @messenger had no help when using Report A Problem. Recently ONLY on Facebook Messenger, NOT on Messenger Desktop or within Messenger App has appeared "Message Request" above a friend's name. Please explain why...

  • ederekbe AFP® (@ederekbe) reported

    @CebuPacificAir Your fb messenger is not working

  • vonTraphaus (@vonTraphaus) reported

    In 2017 I found a woman’s purse at the state fair. I tracked her down via Facebook and returned it to her. How, Facebook messenger tells me every time she’s online

  • lloyd (@lloyd120217) reported

    @TheFiberMaster Sir,they have not done anything to restore our connection.Electricity was restored January 9th.Emails and chat sent in gmail and fb messenger but nothing is happening.Tawason Mandaue Cebu.A lot of us there are on work from set up and relying on the service from your company.

  • Finlaco (@Finlaco) reported

    @dtac Hi. Two days and no response from Customer Service via Twitter or FB Messenger. Can someone step-in and assist?

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