Facebook Messenger Outage Map
The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Facebook Messenger users affected:
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Multimedia
Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Blois, Centre-Val de Loire | 16 |
| Mexico City, CDMX | 3 |
| Paris, Île-de-France | 2 |
| Rome, Lazio | 2 |
| Juárez, CHH | 2 |
| Plymouth, England | 2 |
| Montréal, QC | 2 |
| Laval, QC | 2 |
| Brussels, Bruxelles-Capitale | 2 |
| Karlsruhe, Baden-Württemberg Region | 2 |
| Quezon City, National Capital Region | 2 |
| Guatemala City, Departamento de Guatemala | 1 |
| Xonacatlán, MEX | 1 |
| Sant Antoni de Portmany, Comunitat Autònoma de les Illes Balears | 1 |
| Dumfries, Scotland | 1 |
| Tampico, TAM | 1 |
| Saint-Chamond, Auvergne-Rhône-Alpes | 1 |
| Jumet, Wallonia | 1 |
| Versailles, MO | 1 |
| Maia, Distrito do Porto | 1 |
| Manchester, England | 1 |
| Royal Tunbridge Wells, England | 1 |
| Witney, England | 1 |
| Silao, GUA | 1 |
| Baltimore, MD | 1 |
| Glasgow, Scotland | 1 |
| Meine, Lower Saxony | 1 |
| Indang, Calabarzon | 1 |
| Trowbridge, England | 1 |
| Abu Dhabi, Abū Z̧aby | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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sampath
(@TweetSampath) reported
@_chainmine_io I have paid the gas fee it’s over 3 days still no refund on my account. Contacted multiple times in Facebook messenger, no response. Can someone look into the issue?
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Nicholas/Aquarion
(@Aquarion) reported
(I mean, I don't disagree philosophically. I would like iMessage to work with android phones. I miss the days when iMessage and FB Messenger were glorified XMPP clients, and a return to that kind of federated service would be good for everyone. But still. 13).
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kaci
(@kacehey) reported
@SouthwestAir can I get a DM to request some help with something? I’ve tried to call and FB messenger to no avail. Thanks !!
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samgyupkyle♨️
(@ktomcruz) reported
@Converge_CSU, this is the 5th day of LOS. How many calls, tweets, FB Messenger messages, Twitter DMs, and tickets do I need to get this fixed?! That's 5 days without service, yet you have the audacity to bill me for the full month.
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Steph Lova! 🏳️🌈
(@SwagginIsEasy) reported
@AMCHelps how long does it take for customer service to get back to a customer? I reached out via Facebook messenger and twitter DM but have not received a response. Phone number no longer works and there's no email for contact anymore?
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Jaspreet Sutton
(@queenunicorn013) reported
@OATickets please could somebody contact me regarding a refund? Can't speak to anybody over the phone as your lines are down. I have used Facebook messenger to be told to email. I email but haven't heard anything. It is really urgent...
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Cristina P
(@cristinapindaru) reported
@DHLParcelUK We have incorrectly received a parcel meant for someone else and we cannot get a response from your FB Messenger team or on the line 02476937770. We are literally months trying to get this solved. Please share a phone number we can call to solve the issue. Thx
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Sage Logan
(@SageLoganNYC) reported
@TMobile What is happening to t-mobile? The FB messenger chat send a link to authenticate that does not work. The link to say you cannot authenticate also sends an error message. No response on in app chat and the phone line does even know what the term of plans are!
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igot7_christa86🔗🎀🌷💚
(@kitoylee86) reported
@PLDTEnterprise @PLDTEnt_Cares Dispatch technicians here in Sogod, Cebu to fix our internet connection,i habe already emailed,sent a chat on fb messenger and called up 171 but still same generic answer, "please wait for 24 hrs we are addressing your cocerns" but that was a week ago..ur service suck
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Matt Houtby
(@mrjohnny_vegas) reported
@FlySwoop, been on hold for over two hours. Have messaged on Instagram. Have messaged through the Bot Service on Facebook Messenger and completed the Customer Agent form and no answer through any means. Would like some support.
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Caitlin
(@cscheerio) reported
Is anyone else’s Facebook messenger not working??
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Budi
(@Budisimanjunta) reported
@tech702mike @djdevo79 @TechnicallyTee first google needs to open RCS to Whatsapp, Twitter dm, Facebook messenger, Snapchat, Skype and other parties, google should not blame apple if they are part of the problem
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McLovin97
(@DJRoss_72) reported
@JustTinkThanx Add one more word “have “ and I it usually sonves the issue . Have text messages and Facebook messenger messages melted people’s brains where it says seen ? You still have to write a essay to pass English 30 right?
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STANG 67
(@PeterMu18590988) reported
@AVRTurboZ @SHGames @CallofDuty I have series s and my friend unfortunately only has PS4 and we have no headset crossplay audio our only option is FB messenger free call..big problem if this is the same for everyone. #Warzone #vanguard
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Susan / Hixystix
(@hixystix) reported
Anyone else having Facebook Messenger app problems? I changed my password on Wednesday but have not been able to log in with either the old or new password since then. Have rebooted phone and reinstalled app, no change.
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