Facebook Messenger Outage Map
The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Facebook Messenger users affected:
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Multimedia
Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 7 |
| Mexico City, CDMX | 7 |
| Montréal, QC | 5 |
| Los Angeles, CA | 4 |
| Derby, England | 4 |
| London, England | 3 |
| Québec, QC | 3 |
| Quito, Provincia de Pichincha | 3 |
| Paris, Île-de-France | 3 |
| Miami, FL | 3 |
| Dubai, Dubai | 3 |
| Sydney, NSW | 3 |
| Chicago, IL | 3 |
| Wissen, Rheinland-Pfalz | 2 |
| Tampa, FL | 2 |
| Milan, Lombardia | 2 |
| Toms River, NJ | 2 |
| Liverpool, England | 2 |
| Toulouse, Occitanie | 2 |
| Mansfield, England | 2 |
| Bogotá, Distrito Capital de Bogotá | 2 |
| Ipswich, England | 2 |
| Nuevo Laredo, TAM | 2 |
| New York City, NY | 2 |
| San Luis Potosí, SLP | 2 |
| Tower Hamlets, England | 2 |
| Laval, QC | 2 |
| Makati City, National Capital Region | 2 |
| Kansas City, MO | 2 |
| Houston, TX | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Niall Gunn
(@NGRacing) reported
@SportsTiming how does one contact you ? Phone number not working ? Email and FB messenger ? No answer?? Have an event looking for timing services
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Amy J. Murray
(@AmyJMurray) reported
Dear @KLM I have been to the airport & was told to call; called & was disconnected, now am trying to reach you via FB messenger, DM, & WhatsApp. No response. I've been trying to get a refund since 5.21.20. I just want to buy a new ticket. Can you please help me make this happen?
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Brian Smith
(@BearPawB) reported
@rolyatkcinmai @SteveJmz Look dad problems. I send lots of pics and kids videos to people. With an android i sometimes forget and send it over sms and it either will be too big or all grainy. SO then i have to jump on facebook messenger or something else and send it there.
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tails.com
(@tailsdogfood) reported
@lisa64750475 Our Customer Team are working very hard to respond to all emails as soon as possible. To ensure that your request doesn't move down the queue - it's best to send only one email. We can also be reached via Facebook messenger, our team will get back to you ASAP.
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BLT meme queen🐲
(@b_nofacee) reported
@leenaluvxo I check fb occasionally thru safari, no app downloaded anymore (fun fact, you can still use fb messenger tho no problem)
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Powellface
(@Ams_84) reported
@NewLookHelp have contacted customer services via email/Facebook messenger/WhatsApp - I’ve had zero response… please help
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mKay
(@mswatermoon) reported
If you’ve reached out on fb messenger at all, it’s completely down. Won’t even let me open the app sooo.. idk haha
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Timmy Franklins WIFE
(@TimFranklinwife) reported
@StanleysGibbon i had a code problem, it kept showing as invalid code, 1 other person mentioned it too. wasnt sure where id get quickest reply, so i tried insta page, fb page and tweet... hrs later- no reply... sent them message on fb messenger, reply in half hr, got given new code and all ok
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Joey Olive
(@JoeyBoiO) reported
@LaneVRogers I believe there is someone impersonating you on Facebook Messenger and WhatsApp. I have screen caps if you need to see the person’s account info to get it shut down.
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mark hetherington
(@TOONOULTON76) reported
@BritanniaLtd You do not answer on Facebook Messenger !!! And also contact us form you do not answer back your company is a joke no customer service 😡
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adwoa gyimah-brempong
(@theonlyadwoa) reported
EVEN TAP PORTUGAL, who handles customer service via fb messenger, sends an email when it’s time to check in. i paid these ****** to check in early. i also paid these ****** to change my flight, bc when the fare was -$77 it caused a glitch, but at +$44 suddenly it works
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Rufus Firefly
(@RufusFirefly9) reported
It is impossible to get customer service from @KLM. I logged in to my user account and found out that one leg of my return flight was cancelled, NO UPDATE EMAIL. Then when I try to contact, my options are WhatsApp, Facebook messenger, and twitter. 1/
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LMB
(@lidbit) reported
@tu_clothing In future simply provide a phone number for shops and TU rather than Facebook messenger for customer service. this mess could have been cleared up a lot quicker with one phone call. Really really really poor customer service set up. Wasted so much time chasing answers.
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de_warenne
(@JeffDWarren) reported
@ProBikeKit £500 spent on item, payment taken, order still not processed! Despite me contacting you via Twitter DM, Facebook messenger, email and you online messaging service about where my order is I’ve still yet to have any firm response. Absolutely shocking customer service.
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the time has come
(@K15rfc) reported
@Argos_Online @ArgosHelpers I have messaged through fb messenger , normally if you had an issue Argos would sort it, now the just palm you off!
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