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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
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Full Outage MapProblems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
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Messaging
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Connection
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App Crashing
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Multimedia
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Sign in
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Glitches
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities::
| City | Problem Type | Report Time |
|---|---|---|
 Moreno Valley |
Messaging | |
 London |
Messaging | |
 Montréal |
Messaging | |
| Roxboro |
Multimedia | |
 Irapuato |
Messaging | |
 Evergem |
Messaging |
Full Outage MapCommunity Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Donna
(@donnac2821) reported
@TheRangeUK Please can you ask someone to contact me or read fb messenger shocking service 3 weeks trying customer Careline #badservice #awful@therange
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🎄🎁 Shannon 🎁🎄
(@Shnoune) reported
@GingerVieira @FreeStyleDiabet You can report failed sensors online, or through Facebook Messenger. Sorry, it doesn't help your current situation, but might save time in the future?
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Ubaid ur Rehman Awan
(@UbaidAwan) reported
One of pathetic customer service experienced from @Faysalbankltd including phone calls, WhatsApp, fb messenger and other online medium.
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Abigail Scullion
(@AbigailScullion) reported
@boostpoweruk utterly useless no customer service.. phone lines cut you off after an hour.. web chat ridiculous.. no response on twitter and not even looked at Facebook messenger messages.. unable to top up account.. can’t even leave boost due to the utter mess of our economy..
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Brent G. Trotter
(@bgtrotter) reported
@fabletics_men Do you have a customer service email address or other service vehicle that actual humans read? Live chat and FB messenger have been very unhelpful.
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Fun with Bots
(@KarenzBotz) reported
Facebook Messenger app, Woebot user data, requiring people can’t sufficiently meet human therapist because they also help
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angelkeys
(@AngelKeys247) reported
@boohooMAN Dreadful customer service! I contacted you via Facebook messenger (as per your instructions) this morning. Hours later and still not a response! When are you going to provide even a basic level of customer service?
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brutusmagnusson
(@brutusmagnusson) reported
I have made sure setting for power cover is correct. I need to return the device, please respond I have tried via Kobo website, Facebook messenger, phone call, no help on any.
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Johannes Radig
(@joradig) reported
@dannypostmaa Not sure this is only an issue with Firebase... in-app browsers have been a total nightmare for us. FB is okay. Instagram is the worst. FB Messenger is bad too (Note: all META!). The reason why they're all different is beyond me too. @Dezzymei can share more fun stories...
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Beth French
(@BethFrench_1987) reported
@newlook @NewLookHelp I have been trying to get in touch about a parcel that yodel confirmed they delivered yesterday - but have not received it. Can anyone actually help? I’ve tried WhatsApp, Facebook messenger and now I’m trying a tweet. Ordered for a Christmas party and no help so far
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brutusmagnusson
(@brutusmagnusson) reported
@kobohelp faulty device (Kobo Sage & power cover), but worse than that, terrible service. Website chatbot is useless, Facebook messenger bot just sends articles based off of keywords. All negative trustpilot reviews just have the same copy/paste response directing you to use them
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Wonderchef
(@wonderchef) reported
@vivekgulavani1 We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)
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🌲
(@senecawolfgang) reported
Anyone know how to contact @ENIXAN_ ?? No one responds to messages on IG or fb messenger and their game Homesteads is having issues
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Grover.Five
(@FiveGrover) reported
@EllieBe13985066 I would like to send you a check to help, but I only do checks & would need an address to send to. If you send one to Anita Gowen on Facebook Messenger, that would work.
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Matt Newman
(@mdjnewman) reported
@digiDirect_AU Hi folks 👋 I had a refund request processed on 21 November but haven't received it yet. I've also received no response from support emails or Facebook Messenger. Are you able to help with this?
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lex™✨ @ awa
(@cosphotographs) reported
also please ignore the terrible quality this was originally recorded on facebook messenger and then downloaded from the app
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NightEye$
(@Nighteyes007) reported
.@Crocs I have tried calling and chatting/FB messenger with you guys for the last several days and there are NEVER any agents available to help me. WHERE IS MY ORDER!? I want my Salehe Bembury collab that I won the drawing and have fully paid for! HELP PLEASE!
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Dr. Ronald Miller
(@docmillka) reported
@josephmring @Verizon The rep on fb messenger told me there's an outage in our area (Florence). She does not have a repair time. I've seen many others in Florence posting about Verizon phone outages!
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Umbra ✨ battlemaid vtuber ✨ Returning January 2023
(@Umbradroid) reported
@NeeveeIsUneasy Can you maybe find one that lets you book on a website or through Facebook messenger? I have the same problem with hairdressers and have to always find one that takes bookings not through phonecalls 🥲
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Wonderchef
(@wonderchef) reported
@vivekgulavani1 We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)
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PLAY
(@PLAYairlines) reported
@gggggeoff1 Hey! Please contact our Service Team either via DM or FB Messenger to get assistance. It could be that you need to check-in at the airport!
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Wanderlust
(@onlineImmigrant) reported
Absolutely horrendous customer service from @FidoSolutions. Started a Facebook messenger chat on Saturday at 11 am. They replied on Sunday at 6:00 pm and then vanished again with no further replies till now. Even on their community pages,ppl are complaining about wait times.
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Mark Paciocco
(@MarkPaciocco) reported
@jookiplay I’m having trouble with an order I placed. I tried contacting jooki via email and fb messenger. Can you please help me out?
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Emma Saxton
(@Emj0804) reported
@MuscleFoodUK Hello, I haven’t received my order from you guys on Monday. It says it’s delivered on my account though but I haven’t had no correspondence from DPD like usual. I have tried messaging on the account but it’s not working. And I haven’t had a response on facebook messenger.
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Volodymyr Tuchapskyy
(@volynianyn) reported
@muv_mi A big problem is that i can’t contact the service, as you don’t have any other contact except if Facebook messenger! i don’t use Facebook! I topped up my balance for 490 baht and after 24 hours my balance is still 0!!!!! how is that can be possible??!!!
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eric muhingi
(@muhingi89) reported
@JohnKam11685328 @Safaricom_Care @SafaricomPLC Please attend to my issue. It is in your DM. I have sought assistance via Facebook messenger but nothing. Calling 100 and being kept on hold for over 30 minutes. So frustrating.
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Wilfredo Gomez
(@DaGreatDecision) reported
Down bad is opening up Facebook messenger and noticing in the active/online section the profile pics of the three biggest crushes of your life
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brutusmagnusson
(@brutusmagnusson) reported
@kobo faulty device (Kobo Sage with power cover), but worse than that, terrible service. Website chat bot is useless, Facebook messenger bot just sends articles based off of keywords. All negative trustpilot reviews just have the same copy/paste response directing you to use them
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Matthew
(@MattBondie) reported
@MeyerGroupLtd Hi, I placed an order from the Circulon UK website and I’ve not received my order. Please can someone help? I’ve tried contacting Circulon on Twitter, WhatsApp and Facebook messenger but no response!!!
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David lydon
(@david_lydon) reported
@nsandihelp Every time I enter the texted authorisation code it just goes back into the login page. My browser google chrome is up to date. Your live chat is not available. The Facebook messenger is an automated response. The freephone number you provide only works in UK and I’m on holiday.
Multimedia