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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Problems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
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Messaging (42%)
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Glitches (32%)
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App Crashing (13%)
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Connection (6%)
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Sign in (5%)
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Multimedia (2%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Messaging | ||
| App Crashing | ||
| Connection | ||
| Messaging | ||
| Glitches | ||
| App Crashing |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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🐾SukoYote🎭
(@Coyote_Tube) reported
What a day. Had to have my dog put down, then, my Facebook Messenger got hacked, which made my anxiety spike. After taking care of that, I had to bury my dog, who chose me, by the way - I didn't choose him. #badday
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Chris Glass
(@TheChrisGlass) reported
I used to work hard to curate photo albums to share with friends there. Now? It's basically just for FB Messenger, and occasionally seeing cries for help on the timeline between ads for Kickstarter junk.
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Alexis
(@Alexis18541092) reported
@airtransat Hello, please, I need to know why can't choose my seats for a group trip! I have an eco standard fare, and I can't choose it! Please help, I have sent you a message on Facebook messenger, but nobody responds me! 😭
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Jeff Coggins
(@jeffcoggins) reported
@AirCanada do you guys not answer your Facebook Messenger? You obv don’t answer the phone with a 3 hour wait. Giving @AmericanAir a run for their money for worst customer service
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walter whiter
(@walterwhite918) reported
@FlyFrontier terrible customer service 4 hour flight delyas on multiple flights this month with no vouchers, you ant call them because you will wait on hold for 7 hours. the only way to contact them is facebook messenger
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Muhammad Usman
(@BeingUsmanMirza) reported
Pathetic Customer Service by @telenorpakistan ... Never saw their FB messenger nor their Tweeter messages.
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Daniel O Connell
(@DanielOCon0) reported
@SkyHelpIreland @SkyIreland contacted you on your Facebook messenger service and I'm waiting 3hrs for an answer, what is going on???
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Yusuf M Salejee
(@YMSALEJEE) reported
@AxxessInternet Should really start to train their social media representatives on how to deal with their customers. Bongiwe on Facebook messenger is absolutely blunt in her responses to clients. It’s no wonder Axxess is going down on its customer service levels.
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Jay J
(@JJEV) reported
@Delta awaiting two hours on the phone no answer plus no answer on Facebook messenger or delta messenger system What's going on with service!
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D$
(@BigDoug___) reported
I think the worst place to try to run down on a female is Facebook messenger tbh
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✨ d69 ✨
(@angmgatuhod) reported
For some reason, updating FB Messenger on desktop (including uninstalling and reinstalling) logs me out of FB and results in an error when I log in again. Dis a B.
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Winnie L
(@winlunga) reported
@Missguided @Missguided_help kindly please tell me where the order I made almost a week ago is. It's disappeared on my account and now your website is down. No tracking details,No telephone number to call and FB messenger not being responded to either 😢😭
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Alana Doré 🇨🇦
(@sassypants81) reported
Thumbs up emoji being the default FB messenger emoji is just asking for trouble
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Ross Dooner
(@rossdooner) reported
@AerLingus can someone help update the name on a child’s ticket? Waiting 2 days for a response via Facebook Messenger. Thanks!
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MikeG
(@rhpMike) reported
@Suhail Kinda terrible pricing strategy that they don't appear to have any desire to fix, but @Get_Shift has a solution that could help some people, particularly if you use multiple instances of same site (eg multiple fb messenger accts or google drive accts at same time).
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Paulo Miguel Diaz
(@pod0221) reported
@SamsungMobile Hey..Kindly settle the notification issues of your mobile especially for S22 Ultra.All the notifications from FACEBOOK,FACEBOOK MESSENGER,VIBER,INSTAGRAM,SKYPE have delays. Also,when using the Facebook My Day u can't post a video with music or even photos with GIF.
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CDA Council
(@cdacouncil) reported
@fran_pfeffer Hello Fran! My apologies for the delay in responding, but it looks like your messages did not come through our Facebook messenger or Inbox. How can I help? I am happy to direct your inquiry to the correct person internally.
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mab 🌙 beatbox
(@hadouchen) reported
@FrinCl1127 @talk2GLOBE hi!! with my experience with globe, much better if you message them on messenger. never got an issue resolved here on twitter but I was able to renew my phone plan with them via facebook messenger. Just a little patience bc it will take sometime for them to reply but they do..
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rachel
(@oddbutton) reported
@airfrance I have never had such trouble getting in touch with an airline. I’ve been on hold for hours contacted via Twitter DM and messenger and FB messenger as your site says. What does a person need to do to get a human on the line to help?
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Derald Tingler
(@OGdting20000) reported
So, I have to say @AMCTheatres has the worst customer service. No # to call. Can only message them. Used facebook messenger to try to resolve ticketing issue. They finally respond almost an hour after the movie started. We were able to resolve it at the theater but come on..
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alex 🏴☠️🍂
(@ofmjohnlock) reported
why’ve i just got an insta notif that some girl i’ve not spoken to since i was 16 has dmed me at 1am asking for help🤨 i will not help her. i was friends with her once but she was weird and spammed my facebook messenger all day every day. i had to block her in the end.
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🅹ohn 🅳alziel
(@JohnDalziel) reported
from
Coventry, England
@skytv why is it so hard to cancel a service! I was told two weeks ago it would be done. I’ve tried to contact you and been sent to Facebook messenger! Please help.
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Marie Wilson
(@MarieWi76552237) reported
@dhlexpressuk shocking service. Need to contact you regarding a missing parcel that you said you have delivered in a safe place. Yet I have not received said parcel. Trying to contact you regarding this and i keep getting cut off. Also tried through facebook messenger no reply!!
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🇨🇦 Heather 🏴
(@CanadianScots) reported
Had an issue. Contacted @AirCanada via fb messenger LAST SUNDAY. I was asked for my booking reference and have NOT heard anything back since then. And I have replied to their message every day since. What kind of customer service is this?
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Yama Uba
(@YamaUbaMusic) reported
FB messenger is the worst. Some artist I’ve never even met asked me where they should buy their clothes. How is this my problem. Also how would I know, we only wear pajamas wtf
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Graham Butler
(@GellisbButler) reported
@TurkishAirlines Is anybody working on the twitter help desk, my messages haven't gone through, also on fb messenger too, and I need help please
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Lisa
(@el_eye_es_a) reported
As many penises that was trending on Facebook messenger a few yrs back😳was terrible😭😭😭😭
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mickey forde
(@FordeMickey) reported
@skullcandy @TWLOHA Pity ur customer service is diabolical,emails,twitter & Facebook messenger,faulty headphones & no response
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Vanessa
(@Vanessajanewalt) reported
@missfigafasion absolute joke with your customer service. Ordered a dress on 28th May for next day delivery and still don't have it. Emailed you 01/06 and messaged you twice on Facebook messenger yesterday and nothing! So disappointed as I needed it for tomorrow so too late!
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~Tony~
(@Bretto9870) reported
@jack not getting good customer service from Cash app. Gonna stop using the app if my issue isn't resolved. Got cash card, activated it tried using it and it was locked. Used the support on the app, no help. Used email support, no help, FB Messenger, no help. Got hung up on too.