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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Problems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
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Messaging (59%)
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App Crashing (11%)
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Connection (11%)
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Multimedia (7%)
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Sign in (7%)
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Glitches (4%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
City | Problem Type | Report Time |
---|---|---|
Blois | Messaging | |
Blois | Messaging | |
Blois | Messaging | |
Guatemala City | Sign in | |
Blois | Messaging | |
Xonacatlán | Messaging |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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sampath
(@TweetSampath) reported
@_chainmine_io I have paid the gas fee it’s over 3 days still no refund on my account. Contacted multiple times in Facebook messenger, no response. Can someone look into the issue?
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Nicholas/Aquarion
(@Aquarion) reported
(I mean, I don't disagree philosophically. I would like iMessage to work with android phones. I miss the days when iMessage and FB Messenger were glorified XMPP clients, and a return to that kind of federated service would be good for everyone. But still. 13).
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kaci
(@kacehey) reported
@SouthwestAir can I get a DM to request some help with something? I’ve tried to call and FB messenger to no avail. Thanks !!
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samgyupkyle♨️
(@ktomcruz) reported
@Converge_CSU, this is the 5th day of LOS. How many calls, tweets, FB Messenger messages, Twitter DMs, and tickets do I need to get this fixed?! That's 5 days without service, yet you have the audacity to bill me for the full month.
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Steph Lova! 🏳️🌈
(@SwagginIsEasy) reported
@AMCHelps how long does it take for customer service to get back to a customer? I reached out via Facebook messenger and twitter DM but have not received a response. Phone number no longer works and there's no email for contact anymore?
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Jaspreet Sutton
(@queenunicorn013) reported
@OATickets please could somebody contact me regarding a refund? Can't speak to anybody over the phone as your lines are down. I have used Facebook messenger to be told to email. I email but haven't heard anything. It is really urgent...
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Cristina P
(@cristinapindaru) reported
@DHLParcelUK We have incorrectly received a parcel meant for someone else and we cannot get a response from your FB Messenger team or on the line 02476937770. We are literally months trying to get this solved. Please share a phone number we can call to solve the issue. Thx
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Sage Logan
(@SageLoganNYC) reported
@TMobile What is happening to t-mobile? The FB messenger chat send a link to authenticate that does not work. The link to say you cannot authenticate also sends an error message. No response on in app chat and the phone line does even know what the term of plans are!
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igot7_christa86🔗🎀🌷💚
(@kitoylee86) reported
@PLDTEnterprise @PLDTEnt_Cares Dispatch technicians here in Sogod, Cebu to fix our internet connection,i habe already emailed,sent a chat on fb messenger and called up 171 but still same generic answer, "please wait for 24 hrs we are addressing your cocerns" but that was a week ago..ur service suck
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Matt Houtby
(@mrjohnny_vegas) reported
@FlySwoop, been on hold for over two hours. Have messaged on Instagram. Have messaged through the Bot Service on Facebook Messenger and completed the Customer Agent form and no answer through any means. Would like some support.
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Caitlin
(@cscheerio) reported
Is anyone else’s Facebook messenger not working??
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Budi
(@Budisimanjunta) reported
@tech702mike @djdevo79 @TechnicallyTee first google needs to open RCS to Whatsapp, Twitter dm, Facebook messenger, Snapchat, Skype and other parties, google should not blame apple if they are part of the problem
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McLovin97
(@DJRoss_72) reported
@JustTinkThanx Add one more word “have “ and I it usually sonves the issue . Have text messages and Facebook messenger messages melted people’s brains where it says seen ? You still have to write a essay to pass English 30 right?
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STANG 67
(@PeterMu18590988) reported
@AVRTurboZ @SHGames @CallofDuty I have series s and my friend unfortunately only has PS4 and we have no headset crossplay audio our only option is FB messenger free call..big problem if this is the same for everyone. #Warzone #vanguard
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Susan / Hixystix
(@hixystix) reported
Anyone else having Facebook Messenger app problems? I changed my password on Wednesday but have not been able to log in with either the old or new password since then. Have rebooted phone and reinstalled app, no change.
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Sean_Krepp
(@Sean_Krepp) reported
@KLM Can someone please help. I have tried email, FB Messenger and calling but nobody has been home for the last 3 days. Did everyone go fishing?
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Anne Roderique Jones
(@AnnieMarie_) reported
@SingaporeAir Hello @SingaporeAir I've waited on hold for hours, waited on Facebook messenger, and was told in an email that it was the incorrect route. Can you please help me to cancel a flight? Thank you.
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Young_Bobby_Womack
(@villboy985) reported
from
Waveland, Mississippi
Fb messenger must be down
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Krankkinder
(@krankkinder) reported
@Facebook @FacebookGaming @Meta Now you ban me from Facebook Messenger for asking for help?
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Hattie Webb
(@webbless) reported
@WestJet 4 messages, 4 tweets and god knows how many messages through Facebook messenger. I am yet to receive a response from a human being who can help. If I can’t use my travel bank credits to book please give me my money back and I will book elsewhere
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Alexis Menard
(@darktears) reported
@MKBHD Did you use WhatsApp or Facebook Messenger. The selfie camera is broken zoomed in, crappy quality, widely reported yet nothing is fixed. For a flagship I would expect the #1 messaging app to work flawlessly.
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Budi
(@Budisimanjunta) reported
@tech702mike @djdevo79 @TechnicallyTee first google needs to open RCS to Whatsapp, Twitter dm, Facebook messenger, Snapchat, Skype,zoom and other parties, google should not blame apple if they are still part of the problem
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JADE LOVE
(@naturalhairdoc) reported
I don’t like when customers inbox me about their orders on Facebook messenger especially because it has a tendency of shifting messages down to the bottom and I can’t find them I had to make a public announcement to please email me about any orders placed
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Lyca Mobile UK
(@LycamobileUK) reported
@nniido Dear Edith, Thank you for writing to us. Please accept our apologies for the delay involved. Regarding your query, please be informed that, we already responded to your request in Facebook Messenger. Hope Ireland customer service resolved your issue.
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Abolish Police
(@awarham) reported
I've been having an issue with my new phone where my Facebook messenger notifications get delayed by up to a few hours sometimes. I'd google the fix, but I really quite like it this way.
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𝙱𝚕𝚊𝚔𝚎 𝚆𝚊𝚕𝚜𝚑 🐶👨💻☕️
(@b_t_walsh) reported
@strican Totally get that. I have awful cell service at my house & as a result I don’t text my green bubble friends, it’s all Fb messenger because I can’t otherwise reliably communicate with them
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Lottie Churchman
(@lottie__c) reported
@ted_baker still waiting for my order that was placed nearly a month ago now! No response on emails or Facebook messenger. Poor service! Shouldn’t have to go through so many different routes to get a response! After seeing so many of the same tweets hopefully they get this sorted
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stuart
(@punished_stu) reported
@AnnieKNK one of them *was* fb messenger until I put my foot down
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Grant
(@GhesWhaaat) reported
@talk2GLOBE why is your internet down? Though apps that use low data like fb messenger and twitter are working! FIX THIS ASAP!!!
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Mazias deOliveira Jr
(@maziasjr) reported
In the interest of being fair & honest giving an update. Never got answered on the phone but did message @Allegiant on FB messenger on the same day 1/3. Just today 1/10 got a reply on messenger that they've taken care of my issue with a full refund. #betterlatethannever #thanks