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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
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Messaging (60%)
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Connection (15%)
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Sign in (9%)
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App Crashing (7%)
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Glitches (4%)
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Multimedia (3%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Quezon City |
Connection | |
 Mont-Tremblant |
Messaging | |
 Bedford |
Messaging | |
| Saguenay |
Messaging | |
 Taguatinga |
App Crashing | |
 Paris |
Messaging |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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clariza d
(@yuvhieee) reported
@PLDT_Cares can u please help me? your Facebook messenger is not helping me. i also can't reach your landline. this is causing me a lot of stress. @DICTgovph
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Johan #ukraine #hybridWar
(@JDMOUDJ) reported
Help. Government is forcing me to use facebook. Kind of. I can't contact National Vaccination Info line by phone, the only other option is facebook messenger. Why national institutions in EU are allowed to use proprietaty communication protocols/platforms?
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Matt Gunn
(@mgunner04) reported
@TMobileHelp 611 either 2 wait earlier now completely down, network issues with calls to outside network no going through. Fairview Ohio Corp store when asked details hanging up rudely, fb messenger staff not responding... No support at all.
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Erin
(@erinsweetwits) reported
@KLM_UK I have tried to change a Vienna flight and been successful via the app. However, via Fb messenger I have also been booked onto an additional Stockholm flight after making an enquiry. Can you please fix this?
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Karen Mcclurg
(@kazroche) reported
@gigsandtours please help me on Facebook messenger. I'm so upset by the service I have had the last few days from you and ticketplan. Everything is explained in the message. Please please understand our situation and help us get a refund
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Emilio Guillén
(@EmilioGuillenR) reported
@messenger Dear Facebook messenger employees, why Facebook don’t answer helping me ? I can’t login my account because I lost my old phone with google security program for two factor authentication code. I send massages to Facebook but Facebook don’t answer me. Can you help me ? Thanks !
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Mészáros Péter
(@_PeetR) reported
I got a new update today morning for the desktop version of the FB messenger, from Microsoft Store, and since i can't type in any text field. I can't even write a feedback. 😡 All other apps working fine. I tried everything.. @messenger @Meta @facebookapp please fix it.
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Joy dela Peña
(@jdelapena_82) reported
@Converge_CSU please reconnect my service. Sent you a private message both here (Twitter) and FB messenger but nobody responded.
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vararuchi mishra
(@VararuchiM) reported
@vijayshekhar @SandeepParekh Sir Ticket ID- 3126599551 ..pending for 2 weeks. Please help.. ur FB messenger responded & said its solved!!! No one is helping me.
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Savitha
(@SavithaPavan) reported
Hello I've not had any help from any of your social media (Twitter DM, Facebook messenger) and your support phone numbers. They put me on hold and say they have processed the cancelation but I can still see my booking is active. I think I'm being conned here.
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Matt Gunn
(@mgunner04) reported
@TMobile 611 is completely down, fb messenger TMobile staff not responding within even 2 hours, called Fairview Ohio store and they said outage of some sort, no eta and then hangout rudely when questioned. Still waiting on supervisor to call me back from last week for old prob
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Dan The Man
(@unequaL_n0b0dy) reported
A migrant on the Polish border writes "HELP" on his daughter's face like ***** on Twitch write the names of their viewers on themsleves for money. Guy shows a video on his phone to show how bad it is. "Karem sent a voice message" via Facebook Messenger. Arab Spring.
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Janice McKay James 🇨🇦
(@J5Jan) reported
@airtransat I sent a text via Facebook messenger Friday morning 54 hours ago and have yet to get a reply. Great customer service 👎
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Tam
(@mtnlw8) reported
Cebu Pacific customer service is getting worse. Only one ticketing office available in Metro Manila. No more hotline number. They ask you to do it thru social media like FB messenger. Then with the messenger, you only get an auto reply from non-human.
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Michele Attias
(@AttiasMichele) reported
@shaawasmund @Meta I had the same issue 12 months ago, both my Instagram and Facebook accounts of over 13 years were hacked, then deleted (photos/Facebook messenger). My business was run through it - I contacted Facebook staff on LinkedIn but no response. If you have any ideas let me know.
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Dan The Man
(@unequaL_n0b0dy) reported
A migrant on the Polish border writes "HELP" on his daughter's face like ***** on Twitch write the names of their viewers on themselves for money. Guy shows a video on his phone to show how bad it is. "Karem sent a voice message" via Facebook Messenger. Arab Spring.
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Joe Turone 🌔
(@JoeTurone) reported
@cineworld Hey there, I've been on hold trying to get in touch for over an hour regarding some help with Unlimited Card Group. Could someone please respond either over on Facebook Messenger or the Unlimited helpline please? Want to book my #SpiderManNoWayHome tix!
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Raffy Javier
(@raffyjavier0420) reported
Globe Telecom has the worst customer service sa FB Messenger!!!! Keeps directing me to the website kahit need ko ng instore number.
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vararuchi mishra
(@VararuchiM) reported
@vijayshekhar Sir Ticket ID- 3126599551 ..pending for 2 weeks. Please help.. ur FB messenger responded & said its solved!!! No one is helping me.
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Scott Stewart
(@ScottStewartSA) reported
@subaru_usa How do we get assistance as your call center is overloaded, FB messenger says it's closed and the call back service does not seem to be working either?
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Sandy Proulx
(@srtproulx) reported
@WestJet What is the quickest way to reach you to resolve a Travel Bank expiry issue? Phone calls aren't answered because of high volume. Still waiting for a response on FB Messenger and have requested a Callback but the date/time is past the Travel Bank expiry date!
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Kate P-Z
(@wakethebabe) reported
@jmflatham @TMobile We've been using FB Messenger for chat and video call. Luckily we have options these days. TMobile seems to have a lot of issues for my folks. May have to add them to our VZW.
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america’s sweetheart
(@egmxo_) reported
yk you down bad when you’re hitting me up on fb messenger of all things
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JCK 🌞🌛⭐️🦈🍓
(@dwgirllovessw) reported
btw -- if anyone wants to reach me privately, please do so using fb messenger. i'll be able to pick up messages there and respond. thank you! on a side note, let me just say that TWITTER SUCKS AND THEY BETTER FIX THEIR GLITCH ASAP!!!
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claudia 💚
(@claudieko) reported
@British_Airways Hello BA, I've been trying to change the date of a ticket for the last week but FB messenger answers are too slow. Can you help me? The flight is on 01DEC!
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Ankit
(@ankitsharma_007) reported
@dravishadotcom I got a call from someone on FB messenger at 11 PM, coz he was having some issue with his college project. This is a ~3 yrs old story.
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Pete Waite
(@Pedro_XXL) reported
@Mouse_y The relentless pursuit of the "frameless" big screen has also been a relentless problem for the sausage-fingered. The "thumbs-up" response button in Facebook messenger being so close to the bottom right edge of my device has put me in many awkward positions.
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JVS
(@JvsStuff) reported
@Asuperdragon An example of this would be, a while back we spoke about our BPD/OSDD diagnosis to a friend we trusted. We spoke to him via facebook messenger. He knows/is friends with someone else who we had trouble with before. Then last friday, we get a message from the other one who we/
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Kate P-Z
(@wakethebabe) reported
@jmflatham @TMobile We've been using FB Messenger for chat and video call. Luckily we have options these days. TMobile seems to have a lot of issues for my folks. May have to add them to our VZW.
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Squee Hammer
(@SqueeHam) reported
@Cooperstreaming @JOcean23 This. Cellular network compression. You need to send it via another service like fb messenger.