Facebook Messenger

Is Facebook Messenger down?

No problems detected

If you are having issues, please submit a report below.

Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Facebook Messenger Outage Chart 04/15/2025 22:00

At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

  1. Messaging (63%)

    Messaging (63%)

  2. App Crashing (9%)

    App Crashing (9%)

  3. Sign in (9%)

    Sign in (9%)

  4. Connection (8%)

    Connection (8%)

  5. Glitches (5%)

    Glitches (5%)

  6. Multimedia (5%)

    Multimedia (5%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomWimborne Minster Connection
SpainBertamirans Messaging
United KingdomNottingham Glitches
United KingdomGlasgow Messaging
United KingdomMorden Messaging
AlgeriaAlgiers Messaging
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • hanniepal1004 your hanniepal ✨️SVT🤝🏻SJ BEST YEAR ⑰✨️ (@hanniepal1004) reported

    Stop telling me @CebuPacificAir to reach out to your FB messenger customer service, kasi hello, AM NOT TALKING WITH A LEGIT PERSON BUT A BOT. CAN YOU JUST UPDATE ME WHETHER WE CAN GET OUR LUGGAGE BACK OR NOT? Update lang hinihingi namin. 'Wag nyo naman ipagdamot.

  • Foss_07 Tyler (@Foss_07) reported

    Has anyone had an issue with Facebook messenger just deleting chunks of messages?

  • ACSACS34827881 ACS ACS (@ACSACS34827881) reported

    @Himanshu_POCO Please help - PocoX3Pro stuck in second space since last update. Getting locked out for 59 minutes numerous times a day. Amazon UK won't help as outside 6 month warrranty. Poco FB messenger not answering. MI not replying.. please let me know ho can help with POCO issue.

  • kellysierota Kelly Sierota (@kellysierota) reported

    @westelm I have reached out to West Elm via FB messenger, Twitter and attempts into Customer Service without any luck reaching someone. Looking to place an order and a first time customer promo code as the one I was provided via signing with my emails isn’t working. Thank you.

  • hanniepal1004 your hanniepal ✨️SVT🤝🏻SJ BEST YEAR ⑰✨️ (@hanniepal1004) reported

    @CebuPacificAir Luuuuh. Your FB messenger customer service isn't really helpful. 😭 Just give me a concrete update 😭

  • realSamGamgee Sam (@realSamGamgee) reported

    @brave @BrendanEich I'm noticing that Brave on Windows is not removing ?fbclid from Twitter links. I've tested this when opening a link in Facebook Messenger from the browser or when directly pasting a link into the URL bar. Brave mobile does not have the same issue. (1/2)

  • MoiBellaJoos Joosbox 🥤 (@MoiBellaJoos) reported

    @AskTarget All that did was connect me to someone who couldn’t help on Facebook messenger 🥴🧹

  • f78ee3d4f68d45f Ishraque Kareem (@f78ee3d4f68d45f) reported

    @OYO4U I can show screenshots of messages from Han or whatever on facebook messenger, writing me the same stuff. However, nothing was resolved. No issues were solved.

  • Whip0fAlchemy 🏳️‍⚧️Wild is The Wind (@Whip0fAlchemy) reported

    And yes, I used to be active on FB YEARS AGO and FB Messenger until it was compromised beyond help. I was a member of multiple David Bowie fan groups & had many friendships of over 15 years, so though leaving the platform was for my safety, it caused an unfortunate disconnect.

  • MyGodsgr8 Jane Taggart (@MyGodsgr8) reported

    @DOMTIBERI Please let me know why my OHIO photo from Paris has not been shown. I have submitted it 3 times - twice here and once on Facebook Messenger. Am I on a list and have to wait until our pic comes up? Is there a problem with it?

  • nikkacammayo 𝒫𝓇𝑒𝒸𝒾𝑜𝓊𝓈 👑 (@nikkacammayo) reported

    @grabph plsss give me the contact number of your customer service. i need it as I have concern regarding my grabpay. your customer support in fb messenger is not responsive. thanks

  • ke11yhi11 Kelly (@ke11yhi11) reported

    @AerLingus I’ve been on hold for over 3 hours on your customer service line, and have tried to contact you multiple times via email and Facebook messenger. Please respond! I need an update on my delayed baggage; it has necessary medicine and materials I need urgently. IADEI13543

  • ACSACS34827881 ACS ACS (@ACSACS34827881) reported

    @pocouk Please help - PocoX3Pro stuck in second space since last update. Getting locked out for 59 minutes numerous times a day. Amazon UK who won't help as outside 6 month warrranty. Poco FB messenger not answering. MI not replying.. please let me know ho can help with POCO issue.

  • ben_s__ Ben S (@ben_s__) reported

    @VOXI_UK I am trying to contact you and log in but your website is down - I need to update my card which expired today urgently as I need my account and music add on's for work, your webchat is not loadin, your facebook messenger is automated and will not connect me to an agent.

  • IvarDale Ivar Dale (@IvarDale) reported

    @British_Airways Can you please ask Ruben from customer service to respond on FB Messenger. I’ve been waiting since Tuesday.

  • KingKon48171081 King Kong (@KingKon48171081) reported

    can anyone please help me get over 60$ If yes Cash app thing is $1kortn Or Facebook messenger pay

  • zeevski zeev orzakovski (@zeevski) reported

    @airtransat still waiting on FB Messenger for weeks. Broken bot? Need to make a fligfht change. On hold on the phone for hours everyday.

  • DaveMorgie Dave Morgan (@DaveMorgie) reported

    @Burton_Menswear please could someone help with my order ASAP I have sent details via Facebook messenger but hasn’t been seen yet

  • TheFalconDive falcon dive (@TheFalconDive) reported

    @GrousARK @wintonARK The gold that lays in AR glasses is unimaginable It’s a dopamine rush to see a text slide down & then back up, especially in green. Feels like I’m the terminator or in Kingsman. Many ppl don’t know Then i did a FB messenger videocall on the blades. He saw what i saw, i saw him

  • DavidVa31219108 David Vaughn (@DavidVa31219108) reported

    If you want a request you have to send it in the Facebook messenger until I fix the setup

  • neilshanks63 neilshanks63 (@neilshanks63) reported

    @KLM_UK can you please advise how to contact customer services. Cant speak to anyone on the phone and previous tweets/fb messenger/WhatsApp not responded to. This is reference an issue since February that is not resolved

  • AngelaR7750211 angela roy (@AngelaR7750211) reported

    I have a problem on Facebook messenger in the group with someone she given me a hard time I don’t know what to do I’m not leaving the group so what should I to I’m trying to chat on there and someone on there is given me a hard time

  • Lucy86114430 Lucy (@Lucy86114430) reported

    @VeryHelpers I was communicating over Facebook messenger regarding a refund that I've not recieved however your team have now stopped responding to me. Please can you help?

  • Tiffany_C_C Tiffany (@Tiffany_C_C) reported

    @AirCanada Is there another way to get in touch with your company? The phone lines are down. No response on FB messenger. I have questions about my ticket and can’t get in touch with anyone. I’d rather not show up at the airport and get denied boarding.

  • Landry76 Landry Corkery (@Landry76) reported

    @DavidRedstone2 I tried to contact fb about their community standards. Their fb messenger just gives automated responses, their phone number won't let you talk to a live person and there is no email. You have to write them via US Postal Service.

  • shakadude Brad Paul (@shakadude) reported

    @jlea225 @PassportCan Yeah I know. I’ve contacted the passport agency, phoned 115 times, emailed, tweeted, Facebook messenger, contacted service Canada, and have now contacted my local MP. @PassportCan what should I do? You haven’t even acknowledged I exist. Just taken my money. #newcanadiancitizen

  • Lor_Kenny My ***** Liam (@Lor_Kenny) reported

    @Lauren_Nohill_ And they don't have active customer service a you gotta get on Facebook messenger and go back and forth

  • richardtunnah richard tunnah (@richardtunnah) reported

    @adidasUK I have an issue with some trainers I bought. I have tried contacting you via facebook messenger, email and calling but no reply. How do I resolve this please?

  • MylesMcKenna3 Myles McK (@MylesMcKenna3) reported

    @AerLingus I've been trying to speak to someone for the past 72 hours about flight cancellation. Trying phone, facebook messenger, twitter chat. No one available. Please help #Aerlingus

  • niallmurphy_ie Niall Murphy (@niallmurphy_ie) reported

    @Suntransfers hello. I am due to use your service next week. I have tried ringing, mailing and Facebook messenger to confirm booking. Please contact me asap.