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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Problems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
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Messaging (61%)
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Connection (13%)
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Sign in (10%)
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App Crashing (8%)
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Glitches (4%)
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Multimedia (2%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
City | Problem Type | Report Time |
---|---|---|
Milan | Messaging | |
London | Connection | |
Weyburn | Messaging | |
Chester | Messaging | |
Lyon | Messaging | |
Leck | Messaging |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Belkas
(@MikeBelkas) reported
@Uber Please provide a means of contacting a senior member of your support team. I’ve spent more than two weeks trying to resolve a problem, over the phone, through the app, and using Facebook messenger. There is no way to escalate.
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Fun with Bots
(@KarenzBotz) reported
What Should We Go from Facebook Messenger app, Woebot and dogs’ isn’t exactly a valuable service to choose between life and
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David Poet
(@DavidPoet5) reported
@Wendys Your company's customer service is terrible Sent messages through Facebook messenger and know reply
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jimmy hsu (🎅🏻,🎅🏻) (😈,😇)
(@202accepted) reported
FB messenger is entirely broken for me lmao 1-2 min convo overheated my iphone and drained 25% battery, and web messenger is broken entirely (no messages load overnight) if you chat with me there, pls start using twitter
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Jens
(@HaroldTheStump) reported
@suunto Just bought a Suunto 7. So far I've run into one strange issue. Facebook messenger notifications don't seem to follow my requested vibration type. I've chosen double, but for some reason messenger notifications only vibrate once.
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Fun with Bots
(@KarenzBotz) reported
One reason botmakers manage expectations are now delivered to mimic human counterparts to help from Facebook Messenger app,
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Roadmap2Retire
(@Roadmap2Retire) reported
Is there any data on $FB usage changes after the Oct 4th outage? Anecdotally, Ive heard of 3-4 different groups of ppl completely abandoning their FB messenger, whatsapp groups and never looked back
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Ian Rees
(@LordNoelie) reported
@AxAthailand How do you contact Axa Thailand. I have sent 6 emails and no replies. I have dialled the hotline and pressed 9 for English and it is not English and I have tried fb messenger on their customer service page and no reply
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Naughty Bottom 🔞🚳 (Support Loana Ranheta)
(@SpecsBottomz) reported
@LastSaveFile I tried to get help but others but nobody will let me and I tried too hard by other social media like Instagram and even Facebook messenger
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Honourable Analyst
(@SirMicpet) reported
I am abandoning my Facebook Messenger till the end of the first week in January. Billing ti feh pa mi…Emi gaan need help
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Cher Lynn
(@CherBearTweet) reported
I’ve hit my limit on drunk dials/messages from guys on Instagram/Facebook messenger for 2021. Happy to help if you need a sponsor & are serious about needing to make changes. In the meantime, don’t use the topic of sobriety as a ruse to try to get laid. I’m all set. I’m good.
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Gill
(@AnandaWoW) reported
@KyrelDK Sadly not. They used to have really good phone customer service and also FB Messenger where they helped me when I used them for work ... but now there is no way at all to contact them from their website. All 'contact' links go to the faq or a bot chat.
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Snapfish
(@SnapfishUS) reported
@jayna7278 @jayna7278 Thanks so much for trying to connect. At this time, please try connecting via Facebook messenger or reach out to Snapfish customer service.
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Richard Wain
(@richardawain) reported
@qatarairways Why don't you reply to me on Facebook messenger? Please issue my refund, it's been nearly 2 years.
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kaci
(@gf2luke) reported
a random man just called me on facebook messenger help
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Sarah Evans
(@SarahEv16102016) reported
@lookfantastic still not resolved my issue from 10 days ago! Parcel apparently delivered by courier but no sign of it.Spent 10 days going back & forth with LF on twitter/FB messenger/their in app msngr & no further forward. For this reason I will NEVER EVER order from them again
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Nighat
(@Nighat98117490) reported
@ted_baker Order 139967059 can you please tell me when my order will be delivered? I ordered on the 14th of December.Hasn't moved from the Hermes tracking for 3 days now. You guys don't reply to emails,don't answer calls,no replies on fb messenger. Excellent Customer service!!
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M Loeppky
(@Libropt) reported
@jennifer__elle @walkerpj1 I’m on FB because that’s where all my cousins are on - otherwise I wouldn’t. FB messenger is terrible at being hacked by ppl pretending to be someone I know. I’m still on there as cousin & uncle keep in touch there.
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Meat Moose 🦌v.Moth Man🦋
(@SidTreves) reported
@LizCGil My gramma, in Florida, Facebook messenger video calls me, in NYC, on her cell phone, to give her technical support on her laptop. The truth runs true. I haven’t used a Windows laptop in years gramma I can’t help!!!
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Chris Myers 💻🧪📊🧬☕
(@bayouphysicist) reported
@jordanbpeterson @Microsoft Having same problem with Facebook messenger...can't sign into laptop. Every time I try it logs me out of my phone. Ugh
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Nighat
(@Nighat98117490) reported
@DarrenKnights @ted_baker They never answer! Even if you're on hold for 60 minutes they won't. They don't reply to emails, fb messenger nothing. For the prices they charge its appalling service!
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Fun with Bots
(@KarenzBotz) reported
Everything is also work with patients suffering from Facebook Messenger app, Woebot Labs (2018), the service to mimic human
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Just Someone
(@NeverAPriority_) reported
@unionbankph Do something about my issue! You guys deducted 6k from my account yesterday morning even though my transaction was not processed! I already emailed you, I even sent a dm here and on your fb messenger account but still no response!!!
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Charine Reynolds
(@CharineReynolds) reported
@HouseofHelpers I have been emailing everyday since Sunday and sent a message on Facebook messenger regarding a Christmas order that has been lost by Hermes no one has responded yet you have taken my payment I paid next day delivery- this is not good enough a shambles of service
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A Didit Mifanto
(@adiditm) reported
@WhatsApp why whatsapp linked device only 4? I have 2 HP, 1 tablet with dual OS, two laptops can login all no problem in Telegram, Skype, FB messenger without one of it to logout. But why only can 4 in Whatsapp?
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Gill
(@AnandaWoW) reported
@KyrelDK @Hermesparcels Sadly not. They used to have really good phone customer service & FB Messenger where they helped me a lot when I used them for work ... but now there is no way at all to contact them from their website. All 'contact' links go to the faq or a bot chat.
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Alix Ratcliffe
(@withanwee) reported
@NewLookHelp I've dm'd you, tweeted, whatsapped, and sent a message on Facebook messenger and I'm still waiting for someone to help me! I first contacted you on the 23rd December! I'm on day 4 of waiting for someone to help me and my parcel is still missing... 😡
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Lucy Goldsmith 🇪🇺 💙
(@wvhtlucy) reported
from
Knutsford, England
Any #commshero offer advice ref Facebook messenger auto response suddenly not working despite all options activated…! It was working earlier today…
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Rafael C. Chapman, MPA
(@rcchapman) reported
@airfrance I have tried to talk to someone since Tuesday and no one is willing to help me out. I have answered your DM, sent emails, FB messenger messages…and no responses for over 72 hours. I need to cancel a flight that is happening in 6 days.
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Karen Barkley
(@KarenBa42531687) reported
@codeofvets I contacted website month ago. Replied back Dec1st >photo/DD214/Sub cert/unemploy info/bills/needs/detailed info. Keeps telling me it's Q'ued/are you receiving? Too many screenshots/what? Phone is now off. We're desperate. I can send on Facebook messenger? Please help us.