Is Facebook Messenger down?
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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
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Messaging (68%)
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Connection (8%)
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Sign in (8%)
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App Crashing (7%)
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Glitches (5%)
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Multimedia (3%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pasig City |
Multimedia | |
 Bethlehem |
Messaging | |
| Norwalk |
Messaging | |
 Swansea |
Connection | |
 Thionville |
Messaging | |
 Brussels |
Messaging |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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MrAutistic
(@ilikepizza691) reported
@Purpleella I’ve had good luck with getting replies from McDonald’s on Facebook messenger, try reaching out on there if you still have an issue with them. They took care of me.
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James Ojokoh
(@JamesOjokoh4) reported
@EgbujiCharles @ABSCBNNews Mr Charles how are you doing today hope you are good its me James ojokoh been trying to reach you via Facebook messenger but cant please i don't mean to disturb you but bro e choke me abeg i need your help any how
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StephanBaik
(@stephbaik) reported
@POLARNAEBIKE I’m trying to get in contact with someone in customer service about your M6 ebike that broke down on me the first ride. Can someone reach out to me? I’ve emailed all the contacts given on website, Facebook messenger and now twitter.
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Chinaza (Nightwears)
(@NwaAdaIgbo1) reported
@Aducryptss Chat their handle up on twitter or Facebook messenger with the screenshot. They will respond. That's what I do whenever I have issues with their decoder. Swift response
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xaniwoop
(@WoopXani) reported
@Delta @2duesay Facebook messenger too @Delta .. Another innovative avenue for your Customer Service teams to ignore claims from customers.
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Roy Moody
(@roymoody) reported
@DHLParcelUK How do I contact you? I am awaiting a parcel - it should have been delivered yesterday - It didn't arrive - Told would be pre-12 today - its now 15:10. Not arrived. No answer from FB messenger or Twitter DM and cannot contact you by phone! Can anyone help?!
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Jacob Wolf
(@JacobWolf) reported
Does anyone have a recommendation for a Windows network diagnostic tool? I'm having computer specific issues connecting to Slack, Facebook Messenger and Descript on a single PC. None of the normal fixes (netsh commands, etc.) are fixing it.
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Tey Kwee Moi
(@kwee_moi) reported
@FlyAirNZ I am having issues rebooking with Air New Zealand by using my credit on hold. I have communicated my issues via email, FB messenger and Twitter message but no reply at all. Please contact me ASAP.
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Akilan
(@akilan27) reported
@subbu_arumugam @IamWini No, in a typical EU fashion they identified the problem but the solution doesn't seem to be great. Forcing RCS in every phone would have been great but they are talking about sending message from WhatsApp to signal or Facebook Messenger etc
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Consigno🌻
(@Consigno10) reported
@m3t4lw01f @TheStadiaLife I messaged someone on Facebook messenger because I need help with FB and IG social media messaging and I didn't see his reply for two weeks because I'm never on Facebook and don't have notications on for FB messenger....
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OVERKLOC
(@overkloc) reported
Is it just me or is Facebook Messenger terrible when it comes to sharing videos... You click to have the audio play by that time the video is almost done and then you click to play full screen and it gets muted again... FIX IT!!!!
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Sam
(@Sam_Krommers) reported
@SP_EnergyPeople I've responded via private message however I don't see the point because its another useless bot I've already been through the exact same process on FB Messenger and still not received any help 😡 I want a phone call.
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Robyn Hagger
(@robyn_hagger) reported
@VOXI_UK I messaged you on Facebook messenger regarding the issues I'm having renewing my plan and the fact I have been locked out of my phone. Please can someone reply urgently
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jill sutherland
(@WeeJill1976) reported
@SP_EnergyPeople @ScottishPower your call centre cuts off calls, your Twitter direct message doesn’t help, your Facebook messenger isn’t reviewed and your app doesn’t work. You have taken payment twice in 1 week and my account has a considerable credit on it.
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Terah Redman
(@redman_terah) reported
@fbsecurity please help. My Facebook has been hacked and the hacker changed all of my info. They then contacted my daughter through Facebook messenger and is trying to blackmail us to get it back. They have now started changing my pictures and deleting and blocking people.
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Maverick :V
(@me0wverick) reported
@OfLostLoves P.S. The "FRIEND" That told you "You don't matter" was because they barely know you and you'd fobbed them off several times before with the same excuses that you'd tattered down our body's mother's throat through facebook messenger. As a human being you matter, that's about it.
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Dotti's mom
(@dottis_mom) reported
@Angelinkinc no water no electricity internet is sketchy. phone service but Facebook messenger works. God bless us all. I'm 71 and disabled cancer warrior and struggling to survive now the hurricane...
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🤷🏻♀️
(@classic_ekang) reported
@enjoyGLOBE @talk2GLOBE Hi! @euniceente would like to request for sim replacement for out Globe at Home wifi. I've been trying to reach a representative but there seems to be a problem with your FB messenger autoreply.
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Kareem Elbatran
(@KareemElbatran) reported
@etisalatUAE Imagine someone with your Etisalat SIM website online chat, WhatsApp chat, trying to reach customer service via Facebook messenger, WhatsApp & calling short codes and the result is Nothing = waste of time, money, effort and nerves.
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Sam
(@Sam_Krommers) reported
@SP_EnergyPeople I've responded however I don't see the post because its another useless bot I've already been through the exact same process on FB Messenger and still not received any help!
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Theo
(@matssundin1372) reported
@visiblecare your customer service is horrible! I’ve been trying to contact via Twitter or Facebook messenger for 10 hours.
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David iñ Georgia
(@stormynormy42) reported
@lefty_designs I've been having this issue periodically lately, almost didn't get my tickets yesterday because I forgot to tell the person sending them about the issue and had to have them send them through Facebook messenger. Always nice when I get 50 work texts from the previous day at once🙃
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✨Karen Wong✨
(@karenhobiwong) reported
Is FB messenger down?
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Catherine Krize
(@CathyMa92128641) reported
I need help with FB. Someone hacked my boyfriend's account and is now "trying to make a deal" to let him have his account back. He has contacted just about everyone on his FB account asking for codes. I actually called the hacker on FB Messenger.
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SC
(@bubblesbike) reported
Hello @talk2GLOBE . You have the WORST customer service. I availed yesterday a 2GB data via globe one app using my globe points. I got a message that it was successful however I DID NOT RECEIVE ANY GB on my account. I messaged your fb messenger last night around 9:45PM to raised
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Leah Tilly
(@LeahTilly2) reported
@Nickyshearsby22 @drmerke It used to be instagram all the time but now I couldn’t give a crap about that one. I check Facebook messenger because I have friends in New Hampshire that don’t have service.
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Abhay Kumar Dwivedi
(@ABDSpeciale) reported
@facebook Dear Facebook your Facebook Messenger is working very poor please fix the problem as soon as possible
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Vanessa Claire Soleil
(@vanessa_soleil) reported
@PPSATNC thank you to Melissa who was the first human to help me and follow up after I reached out on Facebook messenger. Duplicate charges voided. Hope your customer service improves
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Ren D
(@Ren_OneAndOnly) reported
from
Mandaluyong City, National Capital Region
down Facebook Messenger?
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Sarah Rucker
(@ru36546434) reported
@Visible I upgraded to Visible+. My SIM card arrived, inserted, and I am unable to receive calls. I can make them but not receive them. I have been holding to Chat with a live agent for awhile. I’ve also reached out by FB Messenger and Twitter Mail. I could use some help, please.