Facebook Messenger

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Facebook Messenger Outage Chart 03/11/2025 07:20

At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

  1. Messaging (59%)

    Messaging (59%)

  2. Sign in (18%)

    Sign in (18%)

  3. Connection (9%)

    Connection (9%)

  4. App Crashing (8%)

    App Crashing (8%)

  5. Glitches (3%)

    Glitches (3%)

  6. Multimedia (2%)

    Multimedia (2%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
MexicoSan Luis Potosí Messaging
United StatesKokomo Multimedia
MexicoMexicali Messaging
GermanyKöln Glitches
United StatesBrunswick Messaging
United StatesAshburn Messaging
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • edmoore2012 Edward Moore (@edmoore2012) reported

    @MandMDirectHelp Hi, trying to get contact. Need to cancel an order as being delivered to incorrect address. Tried email, tried Facebook messenger but no response. Can you help?

  • W1LL0WC0RE trisha! 🐝 (@W1LL0WC0RE) reported

    is fb messenger down cause........ my app is struggling

  • ChrisLonelyguy Christopher Hallick (@ChrisLonelyguy) reported

    @BuoyantUph I have tried messenging you on fb messenger but you have failed to respond to urgent problem. Are you even active? No phone number or email contact on site always makes me concerned

  • max_pogey Matt Canova (@max_pogey) reported

    @SpotifyCares why haven't I been able to share eongs via Facebook messenger for the last month? I swear my service has declined so much the last few months. Not satisfied with my membership lately. Definitely not worth the $12.99 a month I've been paying.

  • riririjai YIXIE DOU👑 (@riririjai) reported

    Somebody out there who's kind enough to lend me his/her apple id that has installed fb and fb messenger just for a bit? Just wanted to install it for an iphone 4.#help #forACADS

  • TheresaThibode4 Theresa Thibodeau (@TheresaThibode4) reported

    @PresChoice Horrible customer service. I have been trying to find out some information about one of your products since Jan. 24. On Feb. 18 you contacted me by Facebook Messenger and asked me to provide more info, which I did right away. To date, I have heard nothing more.

  • _JamesN James (@_JamesN) reported from Bedford, England

    @marksandspencer been trying to order a gift from your app/website for over a week now and there’s trouble at every stage, and no one replying on Facebook Messenger. Can I get some help please? Thanks

  • aqua_lovex aq.🦋🦋🦋🦋🦋🦋 (@aqua_lovex) reported from Hillingdon, England

    Nowhere is more down bad than my Facebook messenger inbox

  • LuckyKitten9 Kendal (@LuckyKitten9) reported

    @Mad_Burn @FedEx @GameStop Hey it's a long shot, but when I had problems with fedex losing a package I contacted fedex via Facebook messenger. They were able to help me with my questions, unlike the person on the phone who I could tell didn't know what I was talking about!

  • dbc___ Bruce (@dbc___) reported

    Anyone else have trouble opening up search function of facebook messenger to send messages? am i a booker? it won’t work for me and i can’t create new messages to friend s.

  • davidcavanagh4 david cavanagh (@davidcavanagh4) reported

    I just had a fake message via Facebook messenger saying my Lloyd's bank account has been compromised please call this number urgently, problem is I'm not with Lloyd's. These ***** to try it don't they, well not with me they won't.

  • _jessicanoble Jessica (@_jessicanoble) reported

    I had an extremely vivid dream a few months ago that my entire family was kidnapped and while trying to escape instead of calling 911 for help my mom asked me to message @PatrickMahomes on Facebook messenger. I still think about it

  • aniketsamanta87 Aniket (@aniketsamanta87) reported from Kolkata, West Bengal

    @KLM I have contacted via fb messenger team and no clue what is the amount is refunded and to where? Had been calling klm service desk numerous times but not a single proper answer

  • katierochaa Katie (@katierochaa) reported

    how down bad do u have to be to hit up someone you DONT KNOW on facebook messenger? in 2021?

  • connertarling Conner Tarling-Binks (@connertarling) reported

    @SkyBet I messaged you on Facebook messenger about an issue, but the automated service has now ignored me. Could I get some help here?

  • FrankyRN51 Franky 55 (@FrankyRN51) reported

    See the people that h e jon Facebook count. With names like, “DuncanAndPaula Jones” etc. What a Terrible toxic relationship that is. Someone cheated on someone through Facebook messenger and isn’t trusted. Just split up.

  • FrankyRN51 Franky 55 (@FrankyRN51) reported

    See the people that have joint Facebook accounts with names like, “DuncanAndPaula Jones” etc. What a Terrible toxic relationship that is. Someone cheated on someone through Facebook messenger and isn’t trusted. Just split up.

  • ek_phwriter EK Gonzales/YES BE CHOOSY💉/#DefendPressFreedom (@ek_phwriter) reported

    A lot of current misinformation is being spread through group chats on FB messenger and Viber without even accompanying links, or with dubious YouTube videos, so be vigilant and help boomer relatives, correct these wrong claims when you hear it.

  • iamcruzalbert Albert Cruz (@iamcruzalbert) reported

    @talk2GLOBE , can you explain to me. I am paying almost 2k per month ( up to 30mbps) for my plan . How come this doesn’t work well with VPN? When I chatted with globe cust service in fb messenger, I was told that I need to pay extra 750 per month for static ip.

  • GraceQMcCarthy Grace McCarthy (@GraceQMcCarthy) reported

    @JDhelpteam being screwed around on fb messenger by JDs help team I ordered my package ages ago never arrived need refund now #jdsports #jd

  • Vasidq Vasid Q (@Vasidq) reported

    @Payoneer_Help @Payoneer not happy with your service. It's been more than 7 days and my issue is not resolved. Tried FB messenger to get support too. @Payoneer why don't you provide phone support? Please call me.

  • rosamundi rosamundi (@rosamundi) reported

    @legsidelizzy My DMs here are locked down to friends only, but I left one comment on the England Cricket facebook page and so far 37 men have seen fit to slide into my FB messenger.

  • loucrimsen Dato' Dr. A'ania (@loucrimsen) reported

    RHB customer service department is the worst. I have been calling them since 1st of March, sampai today 12th March tak dapat2 cakap dgn CS rep dorg. Email dah, fb messenger dah. Kata dah schedule call balik tapi sampai now takde apa

  • Chateau_Cat 🔪🔪🔪 (@Chateau_Cat) reported

    @makeupbully Lmao one time an acquaintance asked me over FACEBOOK MESSENGER if I would help her friend find an ****** and I had to be like "are you seriously asking me to commit multiple federal crimes on facebook????"

  • GrowthLists GrowthList (@GrowthLists) reported

    Snapcommerce, which lets companies offer customer service through conversational tools like SMS and Facebook Messenger, raises $107M CAD led by @inovia

  • ManchesterCAB Citizens Advice Manchester (@ManchesterCAB) reported

    @Naomiworldz Hi Naomi. So sorry to hear about the problems your mum is facing. Unfortunately we can't help over Twitter but if you give us a call one of our advisers may be able to advise on next steps - 0808 278 7800 or you can use webchat / FB Messenger

  • raj_jansari raj jansari (@raj_jansari) reported

    @ParallelsCares truly appalling customer service. I’ve messaged you several times through fb messenger and absolutely zero response. It’s absolutely disgraceful. Please just refund me. This feels like a scam. Truly.

  • wokefordays C43 🐜 (@wokefordays) reported

    @NMFlowerz OMGGGG. have never thought about my mom getting a tik tok but must prevent at all costs now. i already have trouble ignoring all the diet tips/health recipes/wellness advice she sends on IG dms, FB messenger, & email 🙃

  • hannaryy_ mäcy (@hannaryy_) reported

    facebook messenger is down again wtf

  • smart_adjacent Smart Adjacent (@smart_adjacent) reported

    @SamsungUS since I updated my phone, fb messenger chat bubbles aren't working, and my phone makes noise even if it's on vibrate (but it doesn't make noise if it completely silent) can you fix that by chance?