Facebook Messenger

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Facebook Messenger Outage Chart 04/19/2024 15:55

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Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

  1. Messaging (61%)

    Messaging (61%)

  2. Connection (13%)

    Connection (13%)

  3. Sign in (10%)

    Sign in (10%)

  4. App Crashing (8%)

    App Crashing (8%)

  5. Glitches (4%)

    Glitches (4%)

  6. Multimedia (2%)

    Multimedia (2%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
ItalyMilan Messaging
United KingdomLondon Connection
CanadaWeyburn Messaging
United KingdomChester Messaging
FranceLyon Messaging
GermanyLeck Messaging
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • MikeBelkas Michael Belkas (@MikeBelkas) reported

    @Uber Please provide a means of contacting a senior member of your support team. I’ve spent more than two weeks trying to resolve a problem, over the phone, through the app, and using Facebook messenger. There is no way to escalate.

  • KarenzBotz Fun with Bots (@KarenzBotz) reported

    What Should We Go from Facebook Messenger app, Woebot and dogs’ isn’t exactly a valuable service to choose between life and

  • DavidPoet5 David Poet (@DavidPoet5) reported

    @Wendys Your company's customer service is terrible Sent messages through Facebook messenger and know reply

  • 202accepted jimmy hsu (🎅🏻,🎅🏻) (😈,😇) (@202accepted) reported

    FB messenger is entirely broken for me lmao 1-2 min convo overheated my iphone and drained 25% battery, and web messenger is broken entirely (no messages load overnight) if you chat with me there, pls start using twitter

  • HaroldTheStump Jens (@HaroldTheStump) reported

    @suunto Just bought a Suunto 7. So far I've run into one strange issue. Facebook messenger notifications don't seem to follow my requested vibration type. I've chosen double, but for some reason messenger notifications only vibrate once.

  • KarenzBotz Fun with Bots (@KarenzBotz) reported

    One reason botmakers manage expectations are now delivered to mimic human counterparts to help from Facebook Messenger app,

  • Roadmap2Retire Roadmap2Retire (@Roadmap2Retire) reported

    Is there any data on $FB usage changes after the Oct 4th outage? Anecdotally, Ive heard of 3-4 different groups of ppl completely abandoning their FB messenger, whatsapp groups and never looked back

  • LordNoelie Ian Rees (@LordNoelie) reported

    @AxAthailand How do you contact Axa Thailand. I have sent 6 emails and no replies. I have dialled the hotline and pressed 9 for English and it is not English and I have tried fb messenger on their customer service page and no reply

  • SpecsBottomz Naughty Bottom 🔞🚳 (Support Loana Ranheta) (@SpecsBottomz) reported

    @LastSaveFile I tried to get help but others but nobody will let me and I tried too hard by other social media like Instagram and even Facebook messenger

  • SirMicpet Honourable Analyst (@SirMicpet) reported

    I am abandoning my Facebook Messenger till the end of the first week in January. Billing ti feh pa mi…Emi gaan need help

  • CherBearTweet Cher Lynn (@CherBearTweet) reported

    I’ve hit my limit on drunk dials/messages from guys on Instagram/Facebook messenger for 2021. Happy to help if you need a sponsor & are serious about needing to make changes. In the meantime, don’t use the topic of sobriety as a ruse to try to get laid. I’m all set. I’m good.

  • AnandaWoW Gill (@AnandaWoW) reported

    @KyrelDK Sadly not. They used to have really good phone customer service and also FB Messenger where they helped me when I used them for work ... but now there is no way at all to contact them from their website. All 'contact' links go to the faq or a bot chat.

  • SnapfishUS Snapfish (@SnapfishUS) reported

    @jayna7278 @jayna7278 Thanks so much for trying to connect. At this time, please try connecting via Facebook messenger or reach out to Snapfish customer service.

  • richardawain Richard Wain (@richardawain) reported

    @qatarairways Why don't you reply to me on Facebook messenger? Please issue my refund, it's been nearly 2 years.

  • gf2luke kaci (@gf2luke) reported

    a random man just called me on facebook messenger help

  • SarahEv16102016 Sarah Evans (@SarahEv16102016) reported

    @lookfantastic still not resolved my issue from 10 days ago! Parcel apparently delivered by courier but no sign of it.Spent 10 days going back & forth with LF on twitter/FB messenger/their in app msngr & no further forward. For this reason I will NEVER EVER order from them again

  • Nighat98117490 Nighat (@Nighat98117490) reported

    @ted_baker Order 139967059 can you please tell me when my order will be delivered? I ordered on the 14th of December.Hasn't moved from the Hermes tracking for 3 days now. You guys don't reply to emails,don't answer calls,no replies on fb messenger. Excellent Customer service!!

  • Libropt M Loeppky (@Libropt) reported

    @jennifer__elle @walkerpj1 I’m on FB because that’s where all my cousins are on - otherwise I wouldn’t. FB messenger is terrible at being hacked by ppl pretending to be someone I know. I’m still on there as cousin & uncle keep in touch there.

  • SidTreves Meat Moose 🦌v.Moth Man🦋 (@SidTreves) reported

    @LizCGil My gramma, in Florida, Facebook messenger video calls me, in NYC, on her cell phone, to give her technical support on her laptop. The truth runs true. I haven’t used a Windows laptop in years gramma I can’t help!!!

  • bayouphysicist Chris Myers 💻🧪📊🧬☕ (@bayouphysicist) reported

    @jordanbpeterson @Microsoft Having same problem with Facebook messenger...can't sign into laptop. Every time I try it logs me out of my phone. Ugh

  • Nighat98117490 Nighat (@Nighat98117490) reported

    @DarrenKnights @ted_baker They never answer! Even if you're on hold for 60 minutes they won't. They don't reply to emails, fb messenger nothing. For the prices they charge its appalling service!

  • KarenzBotz Fun with Bots (@KarenzBotz) reported

    Everything is also work with patients suffering from Facebook Messenger app, Woebot Labs (2018), the service to mimic human

  • NeverAPriority_ Just Someone (@NeverAPriority_) reported

    @unionbankph Do something about my issue! You guys deducted 6k from my account yesterday morning even though my transaction was not processed! I already emailed you, I even sent a dm here and on your fb messenger account but still no response!!!

  • CharineReynolds Charine Reynolds (@CharineReynolds) reported

    @HouseofHelpers I have been emailing everyday since Sunday and sent a message on Facebook messenger regarding a Christmas order that has been lost by Hermes no one has responded yet you have taken my payment I paid next day delivery- this is not good enough a shambles of service

  • adiditm A Didit Mifanto (@adiditm) reported

    @WhatsApp why whatsapp linked device only 4? I have 2 HP, 1 tablet with dual OS, two laptops can login all no problem in Telegram, Skype, FB messenger without one of it to logout. But why only can 4 in Whatsapp?

  • AnandaWoW Gill (@AnandaWoW) reported

    @KyrelDK @Hermesparcels Sadly not. They used to have really good phone customer service & FB Messenger where they helped me a lot when I used them for work ... but now there is no way at all to contact them from their website. All 'contact' links go to the faq or a bot chat.

  • withanwee Alix Ratcliffe (@withanwee) reported

    @NewLookHelp I've dm'd you, tweeted, whatsapped, and sent a message on Facebook messenger and I'm still waiting for someone to help me! I first contacted you on the 23rd December! I'm on day 4 of waiting for someone to help me and my parcel is still missing... 😡

  • wvhtlucy Lucy Goldsmith 🇪🇺 💙 (@wvhtlucy) reported from Knutsford, England

    Any #commshero offer advice ref Facebook messenger auto response suddenly not working despite all options activated…! It was working earlier today…

  • rcchapman Rafael C. Chapman, MPA (@rcchapman) reported

    @airfrance I have tried to talk to someone since Tuesday and no one is willing to help me out. I have answered your DM, sent emails, FB messenger messages…and no responses for over 72 hours. I need to cancel a flight that is happening in 6 days.

  • KarenBa42531687 Karen Barkley (@KarenBa42531687) reported

    @codeofvets I contacted website month ago. Replied back Dec1st >photo/DD214/Sub cert/unemploy info/bills/needs/detailed info. Keeps telling me it's Q'ued/are you receiving? Too many screenshots/what? Phone is now off. We're desperate. I can send on Facebook messenger? Please help us.