Facebook Messenger

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Facebook Messenger Outage Chart 02/17/2025 08:45

At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

  1. Messaging (56%)

    Messaging (56%)

  2. Sign in (18%)

    Sign in (18%)

  3. Connection (11%)

    Connection (11%)

  4. App Crashing (9%)

    App Crashing (9%)

  5. Glitches (3%)

    Glitches (3%)

  6. Multimedia (2%)

    Multimedia (2%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
PhilippinesParanaque City Messaging
United StatesOscoda Messaging
United StatesEl Padro App Crashing
MexicoMonterrey Sign in
United KingdomGlastonbury Multimedia
MexicoIrapuato Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • AngliaDNA Anglia DNA Services (@AngliaDNA) reported

    @TomBool Hi Tom, we apologise for the negative experience you have had with us. Please send us a message via Facebook messenger and we will sort this issue out for you.

  • OTDTblog Anna (@OTDTblog) reported

    @sainsburys I have done that but it just takes me through the same process as the facebook messenger which I have also got nowhere with. I need someone to actually to ownership of this issue and getting it resolved

  • premierfc1 paul walsh (@premierfc1) reported

    Hey @eirsupport @eir @CathalCroweTD . A rotten telephone pole has broken in lower Meelick co Clare.(behind Radisson hotel) cannot get a response from you on phone or FB messenger. It's dangerous looking falling onto a wall near houses

  • kapilsingla1984 kapil singla (@kapilsingla1984) reported

    @IpsShweta Shweta mam kindly check ur Facebook messenger inbox or Instagram messenger inbox kindly needs help I have dropped a request message kindly just check it to accept the request is upto u accept or not kindly just check inbox

  • jcatki 🗿Konami 🗿 Boss🗿Man 🗿 (@jcatki) reported

    @LaPrietaLinda9 @TruthAgape It's Facebook messenger kids. We can login as them and see those messages. We can't see sms or duo as easily. And the worst is video calls, however they can only video with kids and families we know.

  • driftygal 🦀 magical icelandic crab 🦀 (@driftygal) reported

    I use it to send large payments and as a buffer for anything like GrubHub, Dominoes, etc. I like getting the auto receipts to my FB Messenger. Would love to hear about similar services (already use Venmo) that are easier to deal with if/when there are issues with a transaction.

  • logophile420 Ms. Pearl 🍃 (@logophile420) reported

    Not my boys girl hitting me up on facebook messenger saying she say I was checking in on him and she’s watching me. Sis your man is in and out of jail me making sure he’s good is NOT the problem.

  • R0BYNEVE Robyn (@R0BYNEVE) reported

    @IKEAIESupport Same issue is STILL occurring, I need my order cancelled immediately, it is scheduled for delivery on Thursday. I’ve tried over ten times now and received no response as yet on Facebook Messenger.

  • SwatiMa72168265 Swati Malik (@SwatiMa72168265) reported

    @airindiain @airindiain I have been waiting for my refund since April 2019. I have called customer service multiple times. I have messaged on Twitter and fb messenger to Air India with no response. How many years do you think we should wait for a refund?

  • SwatiMa72168265 Swati Malik (@SwatiMa72168265) reported

    @airindiain @airindiain I have been waiting for my refund since April 2020. I have called customer service multiple times. I have messaged on Twitter and fb messenger to Air India with no response. How many years do you think we should wait for a refund?

  • KarenzBotz Fun with Bots (@KarenzBotz) reported

    Go from Facebook Messenger app, Woebot user privacy issues.

  • airercode500 Tyler’s climbing mountains ⛰ (@airercode500) reported

    why does Twitter have a terrible time loading iCloud images but FB Messenger can scroll all the way back and load instantly?

  • jakins_erika Erika Jakins (@jakins_erika) reported

    @ProjectStork hello do you answer on Twitter more or emails or fb messenger I've emailed about putting my name down training day thurs 6 May 10-12pm

  • GavGaddis Gavin Gaddis - Podcast Witnesser (@GavGaddis) reported

    It's not that Facebook Messenger currently has a bug that overrides the volume settings of some Android phones so it is always at max volume that pisses me off. It's the fact that there are reddit threads documenting people experiencing this exact problem that go back YEARS.

  • SwatiMa72168265 Swati Malik (@SwatiMa72168265) reported

    @airindiain I have been waiting for my refund since April 2020. I have called customer service multiple times. I have messaged on Twitter and fb messenger to Air India with no response. How many years do you think we should wait for a refund?

  • SwallowsNestLLF Low Lands Farm (@SwallowsNestLLF) reported

    @ArgosHelpers hi, could you let me know if your Facebook messenger/chat service is working? I was asked to contact Argos after 11am yesterday to resolve a printer issue. I did that (twice) but did not receive a reply?

  • Bighuxy Joanna Huxford (@Bighuxy) reported

    @ArgosHelpers can an actual person please contact me. There’s only bots on both of your DM’s, Facebook messenger and chat service.

  • cnavita30 Navita (@cnavita30) reported

    @makemytripcare You said we will track it on Facebook Messenger to avoid duplication. There is no reply on Facebook and you have closed this ticket as well. You're prompt in reducing number of tickets through eliminating duplicates, but not through resolving issues?

  • hsa1 Harmeet Singh Arora (@hsa1) reported

    Group-IB says that cybercriminals harvested users’ login credentials by baiting them through ads on Facebook that purportedly promoted a fake update for Facebook Messenger. This large-scale scam targeted millions of users from 84 countries, including India.

  • Banannelei Banannelei (@Banannelei) reported

    In search of a text messaging service that sucks less than iMessage, and isn’t FB Messenger.

  • SwatiMa72168265 Swati Malik (@SwatiMa72168265) reported

    @airindiain @airindiain I have been waiting for my refund since April 2020. I have called customer service multiple times. I have messaged on Twitter and fb messenger to Air India with no response. How many years do you think we should wait for a refund?

  • pissboyhvwk (@pissboyhvwk) reported

    help i got banned on fb messenger wtf

  • Blogging_Buddie Blogging Buddy (@Blogging_Buddie) reported

    2. Launch social campaigns with free tools For instance, automating frequently asked questions on Facebook Messenger could reduce your customer service response times and help them get the information they need to make a purchase right when they need it.

  • ccsawruthgibson WanderFrancophile (@ccsawruthgibson) reported

    @SethDaSportsMan My wife just adored him and she was getting so mad at me. I was in doghouse. I felt so bad because he was such a nice man and I was waking him up. Now my issue is hitting the video call button by accident on fb messenger and pissing off league mates.

  • AmazonHelp Amazon Help (@AmazonHelp) reported

    @joguy1967 Hello! We're sorry for the inconvenience. Please ensure your device has the latest software update. Also, Kindly restart the device. If the problem persist, clear cache and data of Facebook Messenger. Thanks- Ritu

  • Himansh64769599 Himanshu kapoor (@Himansh64769599) reported

    @boAtSupport1 Still no response from Boat Customer Support. I have sent a product on 10th April to you. Till now I haven't received any updates regarding my product. My ticket number is 2242307. Even you're not replying to my facebook messenger msgs. Please check and revert me. Worst service.

  • CyberMyler Garrett Myler (@CyberMyler) reported

    @MalwareTechBlog Or telegram, or Facebook messenger groups, etc. Parler was growing rapidly before Amazon violated their contract to shut them down. I think it's a grave mistake to underestimate both the dangers of a censorship culture & the determination & innovation of those being censored.

  • johnmgennaro John Gennaro (@johnmgennaro) reported from Malibu Hills, California

    @tblick10 This tweet reminded me that I needed to login to the FB Messenger app. Seems I’ve missed a lot.

  • nealjennings Neal Jennings (@nealjennings) reported

    Why do none of the emoji searches (Google Keyboard, Facebook Messenger, or Windows) bring up 🫂 when you search for "hug"? This is a surprisingly common problem I have.

  • Amazingmikes Mike Somerville (@Amazingmikes) reported

    @catfishanddog @qrsupport They stated they would be happy to help me via FB messenger however it is now over 2 days and they will not respond to my requests. I'll wait another day, then simply report them to Chase Visa and get a refund that way. So far, my customer service experience is Unacceptable