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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
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Messaging (53%)
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Connection (19%)
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App Crashing (9%)
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Sign in (8%)
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Glitches (5%)
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Multimedia (3%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Soutomaior |
Messaging | |
 Resen |
Connection | |
| Vigo |
Messaging | |
 Juárez |
Messaging | |
 Thāne |
Video | |
 Paris |
Messaging |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Wonderchef
(@wonderchef) reported
@ayd_ayush We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)
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Wonderchef
(@wonderchef) reported
@AquariusNair We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)
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mark
(@mwhitaker7) reported
from
Gateshead, England
@BritishGasHelp how do I get someone in your organisation to take accountability for a complaint, have tweeted previously ignored, FB messenger ignored. Someone from your executive complaints would help
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Jake Combs
(@JakeCombsAuthor) reported
@ED__E good day sir, I was hoping you could help me and my channels out. I sent you an email (from two emails) and over FB messenger about some review products that went missing and my emails seeming to be blocked or going to spam/junk folders. Any help would be appreciated
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BiotechBaller
(@BiotechBaller) reported
@Chika11d @Ruby2rd Yes, baby. I can’t get WhatsApp (technical issues), so let’s do it on FB Messenger. Send me a friend request on FB
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Andrea L Cook
(@cupincakes) reported
@airtransat Also, the live agent on FB messenger was able to solve zero problems. Apparently they only “answer questions”, not anything actionable. So maybe no longer refer people to them.
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dbs guy
(@mentalhealthfla) reported
draft - one problem with Facebook messenger is that it needs to be decoupled from Facebook. When I might want to use the features of Facebook messenger with coworkers, like the unsend function, I wouldn't want to say hey let's message on Facebook
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Bianca Cyph
(@PsychopaTHICC_0) reported
@dollskill I’m unsuccessful getting help via e-mail and FB messenger with an issue. Can someone reach out?
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Darren The Creator
(@OneCutReviews_) reported
Why is Facebook messenger broken on Android?
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Dennis Bathory-Kitsz @kalvos@mastodon.world
(@bathorykitsz) reported
@Komaniecki_R Out of academia now, so don't get many (mostly former students) & usually they're in-person meetings over lunch. The randoms I get are via email/FB Messenger. I'll help them briefly once. If they come back, I ask if they'd like to be a student at my usual rate -- or buy me lunch.
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John Cook
(@CLUCAS7OAKS) reported
@airtransat day 12 and still no car seat. No response to any emails (all email addresses) or voicemessages and no luck with Facebook messenger and no one answering my calls on all numbers provided by the social media team. Just shocking service! Beyond excuses now
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Sleep
(@Sleep848) reported
@jayannlopez_ I just use discord or facebook messenger for everything. Whatsapp is a nightmare to get on my laptop and I prefer if I can have one streamlined messaging service
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Weslee Trout
(@weslee_trout) reported
@talk2GLOBE internet has been down for more than 1 day already and your customer service hotline sucks cuz there is no option to speak with a representative. Facebook messenger and the hotline said that my account number is invalid but the account has been active for over a month
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Ted M Beseau
(@TedMBeseau) reported
Sister MacNamara elementary school. Identity wise I sent a picture Nov 18,2020 at 6:14PM on Facebook messenger. Troy. I heard shortly after amongst the people that breached my privacy that they had a problem and it had to do with him that he had called the police station and
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ʎǝןpuɐH ʞɔıN
(@Nick_Handley95) reported
@TheTechChap I’ve not really had any issues with mine except if say on Facebook messenger the notifications will appear on the lock screen as a greyed out box
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tor.
(@mxrrorbcll) reported
not my mom messaging me on fb messenger to call wizards of the coast over the ogl issues 😭😭😭
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Bex
(@BecLMN) reported
@Debenhams I already did, weeks ago. And Facebook messenger and today an email. Shocking service
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Emma Lucas
(@EmsyBethsy) reported
@VirginExp I already did this on Facebook messenger last Friday I was advised your back office team were looking into, I've just chased it up as it's nearly been a week and I've been advised the person dealing with it isn't working today and nobody else can help?
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Jeff Miller
(@jwmwi) reported
@cybergibbons Ok I know I’m late and you’re just blowing off steam. But if I want a photo from message app, I click the convo/ info / photos … all there. Never saved one. If you mean Fb messenger, I can’t help. And “download” is weird.
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John Henry Barrett Jr.
(@marketwiseman) reported
@GoogleStadia I already direct messaged you all many times throughout the last 3 months both here and on Facebook messenger and you all choose to respond to me when you want to give me some scripted generic response! Give me my ******* refund or thier will trouble coming from my government!
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Louise Donaghy
(@LouiseDonaghy64) reported
@SP_EnergyPeople please help me. I'm not a customer yet I'm getting texts as though I am. I've tried chat/ email/ FB messenger. I just want my number removed from whoevers account you've added it to.
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Kelvo. 🐯🏆🏆🏆
(@KelvinJM81) reported
@nplusbikes I would like to lodge an official complaint. I was interested in one of your e-bikes. Due to the lack of Customer Service in regards to my emails and Facebook messenger. I will be spending my money elsewhere.
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Art Villasenor
(@art_villasenor) reported
Anyone having problem now with their FB marketplace using FB messenger? Mine are not showing up or not visible. Just a blank screen!
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Helen Hill
(@misspiggy99) reported
@bangkok_airways why am I on standby for my flight to Bangkok? Booked and ticket paid for months ago. I need to be on my Air Asia flight to Sydney & then Quantas to Auckland. Nobody answering any of my emails/phone calls/Facebook messenger. Help!!!!🙏🙏
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Ursula Dimaranan
(@UDimaranan) reported
@oppo @oppo @OnePlus_Support So I found out that these two brands are from the same manufacturer. That is why I am experiencing the same issue and glitch in messenger whenever I try to watch a video sent to me via FB messenger. It just crashes and stops. Most of the time.
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♡ sav ❄️🐉
(@richbabysav) reported
just typed out a twitch emote in fb messenger holy **** im down bad
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Dave Thompson
(@daveyboytommo) reported
@VOXI_UK have you ever thought of rebranding yourselves as POXI? Been trying to login to my account for the past two hours and you're doing maintenance apparently. Most companies do it overnight when there's less demand. Tried to DM you and get help in FB messenger. No joy. #POXI
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Dont Be Soy
(@BillyBobHoeMan) reported
@FWPlayboy - Cell phone always face down - Snapchat and IG DM’s/Facebook Messenger chat logs full - Many guy friends - Gets free drugs from dealers - Many photos on IG of her standing in pencil dresses and stiletto heels with her girlfriends in a Hotel room about to head to club
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Logan Umlor
(@logan_umlor) reported
@Meta My facebook messenger account was disabled and the appeal form on the help page will not submit because it's claiming an invalid email. Please help!
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Joanne Roberts
(@JoRobStar) reported
@premierinn how long does it take to get a refund for your error? The answer is forever. 9-5pm Mon to Friday contact centres in this age? Double charging people and can’t get the money back. Waiting since Nov the 18th. Facebook messenger Tuesday and still no reply.