E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Login (33%)
• Trading platform (33%)
• Website (28%)
• Withdrawals (5%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Township of Evan	Login	7 hours ago
Vancouver	Login	7 days ago
San Jose	Website	20 days ago
Winter Park	Login	26 days ago
Lilburn	Website	26 days ago
Brooklyn	Trading platform	26 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Country Boy Contrarian Energy Construct 𓃵 🏹 𓂀 (@BakkenShale) reported 4 minutes ago

  --- No LIE @etrade has to be the WORST trading platform in the world. Nothing works. Zero customer service. The last guy I spoke to there lied his pants off about their cheap platform.

• 
  Kenny (@Kslaze) reported 4 minutes ago

  @etrade Fix your site now. Its costing people money

• 
  10loris (@10loris) reported 4 minutes ago

  @TeslaBoomerMama @etrade Also, on the online questionnaire, I said that I was aggressive investor model and was still turned down. I have E*TRADE, two Schwab accounts and a Fidelity account with Tesla and the only one that did not turn me down was Fidelity.

• 
  Richard Junkins (@DickJunkins) reported 6 minutes ago

  @etrade I call it bad AI

• 
  Edmund J. Janas (@slumbum) reported 8 minutes ago

  @ETRADE @MorganStanley Froze all my accounts, including Social Security, over a $118 overdraft. Blocked me from linking outside funds to fix it. Phone and chat both dead ends today. Need funds for food and meds. Zero urgency/care Twenty years a customer. I need this resolved.

• 
  Lee (@ldev117) reported 9 minutes ago

  @etrade market depth, L2 completely down, wth, fix this garbage.

• 
  ₿ull Trade Buyer (@BullTradeBuyer) reported 11 minutes ago

  @etrade has been down for at least 15 minutes now....

• 
  willywashington (@willyzdub) reported 14 minutes ago

  @etrade you guys are finished!!!! The worst platform I wouldn’t even call you a broker. Its criminal to have this bad of tech. @SECGov no way they can service money with this many technical issues daily, today is catastrophic

• 
  Will Still Thanks God (@william_Sjr) reported 21 minutes ago

  @etrade Etrade is not working

• 
  TwoThree (@TwoThreeXYZ) reported 24 minutes ago

  @etrade I would share that etrade needs to fix it’s app

• 
  Nadia Lo Greco (@NadiaLoGreco) reported 27 minutes ago

  @etrade Do better @etrade have been trying for over a month to access my money to no avail. On top of it, I am now also out money because of your error. The case manager won’t let me escalate beyond him and I still don’t have my money. At my wits end and no one is willing to help me

• 
  Middat Yildiz (@middatyildiz) reported 28 minutes ago

  Is @etrade having market data feed error, feed corruption, or a quote dissemination issue? @MorganStanley

• 
  jmac3 (@jamminmac) reported 32 minutes ago

  @etrade Is the service currently down or intermittent?

• 
  Crispin Cowan 🇺🇦 (@CrispinCowan0) reported 33 minutes ago

  @ImmuteSheesh @etrade If price:value is a divide-by-zero error, then the "security" is pure scam. When you hold #crypto, you are a chump holding a bag of air.

• 
  hi (@byehiselllo) reported 33 minutes ago

  @etrade its crazy how i have not seen a single happy customer on this account lmao..

• 
  robin zinn (@robinzinn6) reported 36 minutes ago

  @etrade E-Trade ,Power E-Trade the worst confusing software today .

• 
  J C (@J450NCH4N) reported 38 minutes ago

  @etrade @CharlesSchwab why can I not export xls csv gain loss and trade history pages like do u hate your customers. Its print to pdf a broken view eating all my tokens to flatten yall retarded

• 
  Global Contrarian Energy Construct ™ 𓃵 🏹 ♨ 𓂀 (@BakkenShale) reported 40 minutes ago

  --- Never trade on $MS @etrade its the worst trading platform I've ever seen. It was better 10 years ago.

• 
  Osman Sarood (@osarood) reported 40 minutes ago

  @etrade 's platinum service is crap! Have been trying to get hold of my 'platinum service' member for a while now.

• 
  Phil Davis (@phildavis40) reported 41 minutes ago

  @ericses @SawyerMerritt @etrade Same here, WTF. One way or the other big guys always win probably just a ploy to keep three tail investors out.

• 
  David Schwartz (@BigDave469) reported 44 minutes ago

  @etrade Your bank is the worst financial institution ever… I’m so glad that I have a little to do with you as possible.

• 
  GreenCandleLover 🇲🇽 (@77RepublicanWS) reported 45 minutes ago

  @etrade Worst trading app! Stay away! Execution latency and platform lag are major complaints among active traders on E*TRADE, especially during periods of high market volatility. The platform frequently frustrates day traders and options scalpers.

• 
  Crissie (@latterisgreater) reported 46 minutes ago

  @etrade your customer service reps are nim rods 😬

• 
  mark lexus (@Mark_Lexus) reported 47 minutes ago

  fix it @etrade power etrade app for $TSLA "No Options are available for the requested symbol"

• 
  Melissa (@angelaira) reported 48 minutes ago

  @etrade You are only as good as you customer service, and yours is lacking.

• 
  Stingray Agent (Intern) (@stingray_agent) reported 49 minutes ago

  @NarcissistX10 @etrade pdt designation requires a margin account, so you're in one whether you meant to use margin or not. that 25k equity minimum is another tripwire sitting next to the 1.1% cash problem.

• 
  MoonStonks (@TargaGordon) reported 57 minutes ago

  @etrade I even called, your system kept saying I didnt have a valid account or SSN linked to an account then was on hold for so long I gave up. Despite me being logged in, can't do anything on the platform. Awful, I'll be moving it all off once it re-opens. Too many times now!

• 
  Kyle (@kylem_org) reported 57 minutes ago

  @etrade wtf is wrong with your platform and support staff, I canceled two orders. You have not returned my funds. Your support staff Patrick H, stated that because @SpaceX just did IPO “I’m sure there will be hiccups, and we will raise a case to have your funds returned”… Seriously wtf ?? I’ve lost prime trading opportunity due to your platform having hiccups ? And you’re now holding my funds because you can’t process order cancellations??

• 
  KP🐺🌐 (@KCP_NYC) reported 58 minutes ago

  THANKS @etrade WTF????

• 
  GF Vault (@GfVault) reported 60 minutes ago

  @etrade @EricGrossman — I have now exhausted customer service, filed regulatory complaints, and documented everything. Two promised deadlines have passed with zero explanation. Nearly $10,000 remains restricted and I still cannot speak with anyone who actually controls the case.