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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (67%)
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Website (18%)
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Trading platform (15%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bartlesville |
Trading platform | |
 Beijing |
Website | |
| Vancouver |
Website | |
| Pittsburgh |
Login | |
| Gulfport |
Trading platform | |
| Brooklyn |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Hoyshanuk
(@Hoyshanuk1) reported
@etrade Do not use etrade! They are the worst trading platform to exist.
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cintrix26
(@cintrix26) reported
@etrade How could you replace a great trading platform with this Power ET Pro and claim it is better? Do you really think your customers are that stupid? This new platform can't hold a candle to the old ET Pro. What a nightmare!
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Not Spam
(@Zogpatriot) reported
Gonna move all my money from @etrade to @WebullGlobal because eTrade still doesn't support full premarket trading, somehow. I've missed out on thousands due to overnight +100% multiple times, I think that's worth getting slightly worse fills on low volume tickers
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Ruth Miller
(@gardenweed) reported
@etrade Taking away E-Trade Pro is a bad decision. Lots of traders will be leaving with this subpar platform forced upon us.
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Crystal Basin
(@Wrightslake) reported
Come on, @etrade, get into crypto trading. Your platform and customer service are leaps and bounds above @vladtenev @robinhood. Plus, you don't steal customers' funds like Vlad #crypto #trading
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HappyChirperX
(@happyChirperX) reported
@etrade I can't open an account because my fn is longer than 22, rep said submit new app with truncated name, i asked if that would be a problem since it won't match the legal name on my docs, he said yeah that might be a prob, but no solution, i'm taking my money elsewhere lmaoo
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Jim Knows Stuff
(@BrotherJim3) reported
Any @etrade users among my correspondents? They're planning to "sunset" ETrade Pro, and what they're proposing we use is what they call Power ETrade Pro. The UI is HORRIBLE. I don't understand why companies insist on fixing what ain't broken. #ETrade #morganstanley
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Demetrios Pahno
(@jpahno) reported
@TeslaBoomerMama @etrade What is the rationale for Tesla to invest in xAI? Tesla is better off keeping cash and executing its capital plan. xAI has no problems raising cash; maybe they should take a position in Tesla and help drive the stock up. This would motivate xAI to share technology with Tesla.
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Some Jackass
(@jackasstrader1) reported
Stupid move of the year. @etrade is killing it's great etrade Pro platform in favor of their POS toy Power etrade app.
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DarthKeidran
(@DarthKeidran) reported
@TeslaBoomerMama @etrade Actually. If I remember correctly, e-trade has some amount of 24/7 support, so I might be able to get this started tonight. I’m going to try that ASAP.
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Ju🅰️n Gonzalez
(@juanbeme) reported
@etrade When will you support fractional share purchases? Major platforms already offer it and have for some time: Fidelity HOOD IBKR M1 SCHWAB SoFi Vanguard WeBull What's the delay?
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sr71a
(@trader_SR17) reported
You guys suck fix your platform @etrade
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john raia
(@JR2112_) reported
@etrade Disappointed to hear you’re retiring the solid ETRADE Pro platform and forcing us onto the buggy, clunky Power ETRADE Pro. Layout issues, data glitches, and poor performance are driving traders away. Not one positive review on X for the new platform! Listen to your users—fix this! #Etrade #TradingFail
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john raia
(@JR2112_) reported
@etrade Disappointed to hear you’re retiring the solid ETRADE Pro platform and forcing us onto the buggy, clunky Power ETRADE Pro. Layout issues, data glitches, and poor performance are driving traders away. Listen to your users—fix this! #Etrade #TradingFail
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Stock ****
(@StockJockAT) reported
@KryptoCop @etrade I am trying tradezero and lightspeed right now. Tradezero seems to be good for free commissions. I had issues with tradestation in the past.
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Stock ****
(@StockJockAT) reported
@KryptoCop @etrade Its so bad. And the lack of ability to customize each window is bad.
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Krypto Cop
(@KryptoCop) reported
Warning: @etrade 1. Etrade is dumping their PRO Trading platform on August 15th 2. There new platform is severely limited in capabilities 3. Etrade holds your dividends until 11 PM on the paydate or the following trading day especially on weekends. 4. Etrade still cannot show the trading info for the US Dollar index $DXY - told me its a issue???????
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Krypto Cop
(@KryptoCop) reported
@StockJockAT @etrade I couldnt agree more. The new platform in a word, "sucks". On a scale from 1 to 10, versus the current platform, its a 1. Terrible. No user input watch list columns. Only 4 stocks maximum can show its market depth. The current platform is unlimited.
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Tappingkeys1023
(@justgowith12) reported
@etrade Your mobile app is just... horrible. I love etrade, but my god. It's messy, convoluted, the least user friendly app I've ever used. Tell your programers to look at Sofi. THAT'S how your app should look and feel. I'm sure this tweet will go unnoticed, but -- just trying to help.
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LEADER TRADING
(@LEADER_TRADING) reported
Gotta say, @etrade has the worst “real time” data for extended hours trading. The bid/ask is so delayed vs. real time. If i want to place an extended hours trade on Etrade, i need to first check Webull for the real bid/ask price and then place an Etrade order accordingly 😑
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𐤀𐤓𐤌𐤉𐤀
(@ovejanegra1921) reported
@etrade This is a big step backward from Power Etrade. (which have some problems and bugs) Personally after 30 years I will be shoping for a new trading platform. I am afraid this will be your "New Coke".
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stockguy1313
(@maga20270096912) reported
@etrade your app is broken. WTH
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Jew Force One
(@srgtDonowitz) reported
Did @etrade just do an app update? None of my link work. I can’t click to se my positions or my tax lots. I can’t close out positions either Wtf Etrade
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Wealth Of Nations
(@FinancialJolt) reported
@etrade is not updating margin account balances today and hurting retail customers financially. Called their customer service, and they claim it was "a technology issue." Are other customers experiencing this? Should there be a class action lawsuit for this behavior?
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Fred Johnston
(@JohnstonFredJ) reported
@etrade just locked me out of THREE accounts for over a week because of a transfer IN to a simple checking account. They requested many things, nothing worked. Phone calls every few days. Finally got ahold of someone that would help me but it took 7 days. NEVER trust these banks - and the bigger they are, the less you can trust them (over processed and they control you). You are NOT a customer - you are a number.
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Brent Austin Watson
(@brentadubya) reported
@RobinhoodApp @etrade I hope you plan to actually solve the problem instead of leading this further along
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Deepak Garise
(@d_garise) reported
@etrade Is there a way to reach customer service over email. Live chat doesn't seem to work. Let me know, thanks.
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Dunkeddd56
(@ThisGuy5656) reported
Etrade down @EtRade
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Fiona
(@kchoi246) reported
@DayTraderWayne @etrade One month is way short to settle down with new platform even though it is from the same company. I had migrated to TOS (Think or Swim) in August last year after Schwab bought TD Ameritrade last year. I still have to check out TOS applications to implement. Best of luck!
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Bruce McPherson 🇪🇺🇫🇷🏴
(@brucemcpherson) reported
ok @etrade - here's a question from those outside the US. If you've lost/broken your phone the only way to reset your 2fa is to call a call center on a US number and pay an unpredicatable call charge. Why don;t you use a normal 2FA system like everyone else?