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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Problems in the last 24 hours

The following chart shows the number of reports that we have received about E*Trade by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

E*Trade Outage Chart 12/06/2022 06:40

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Most Reported Problems:

  • Website 60.00% Website
  • Trading platform 20.00% Trading platform
  • Withdrawals 12.00% Withdrawals
  • Login 8.00% Login

Live Outage Map

The most recent outage reports and issues originated from:

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United StatesSpring Website
United StatesJacksonville Website
United StatesCleveland Website
United StatesChillicothe Website
United StatesBarberton Trading platform
United StatesWilmington Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:
  • legpac GRACE ENTERPRISES (@legpac) reported

    .@Twitter @etrade Fix your app!!! It’s not working!!!

  • NotJCStockPicks Not_Jim_CramerStockPicks (@NotJCStockPicks) reported

    @etrade y’all gotta be joking on these wait times… I waited over thirty minutes for y’all to “fix” and issue that is still ****** up and now it’s over an hour??? Yea I’d get less ****** on @RobinhoodApp

  • lkatalbas Kattlebass 🇺🇸 (@lkatalbas) reported

    @etrade 30 minute hold to speak with rep and live chat not working. Who has time for this?

  • CatalinaFocsa Catalina Focsa (@CatalinaFocsa) reported

    @etrade I am trying to upload some documents and even though your upload option doesn't work and your support team is aware of that and has asked me to send them over email, no one seems to read that email and fix my problem. Moreover, I keep getting alerts about that.

  • custincase Justin case (@custincase) reported

    @1337Ref @etrade You’re a terrible person, people shouldn’t listen to you anybody else is better

  • EliseTh14750718 Elise Thompson (@EliseTh14750718) reported


  • 1337Ref James P. Gorman 🇯🇲 (@1337Ref) reported

    @etrade Morgan Stanly is an AWFUL company! Do not use E Trade, any brokerage is better

  • Arthur_Schoene Arthur Schoene (@Arthur_Schoene) reported

    @etrade @StocksGator I have same issue

  • PlutoTheAlienTM Sidney May (@PlutoTheAlienTM) reported

    Man why does @etrade glitch so much i just lost so much money because of this ******* app just froze and wont load. and when you call them they have nothing to say.

  • kenzimackball Kenzi Mack (@kenzimackball) reported

    Whatever you do, do not invest with @etrade! I started to use their Core Portfolio system. Not only have I lost money, but I want to remove and go back to managing myself. There doesn't seem to be a way...even chatting with help. Called and it's an hour wait.

  • StocksGator StocksGator (@StocksGator) reported

    @etrade My device and the app are at the most current versions. How exactly can the app’s cache be cleared? I already deleted the app and reinstalled it. Same issue.

  • theLuckiest13 theLuckiest13 (@theLuckiest13) reported

    @etrade Customer service and the supervisor is who I was talking to previously.

  • StocksGator StocksGator (@StocksGator) reported

    @etrade I updated the E*Trade app yesterday and the problem with Watch Lists Day’s Change % and Total Gain % showing off by 100x was resolved. But now Portfolio positions all show off by 100. E.g. showing .10% instead of 10.00%. I’m not happy! What’s the fix???!!!

  • BrandonHeysham Brandon Heysham (@BrandonHeysham) reported

    @HAMShortkiller @etrade @Fidelity I would really like more clarification on this coupon. This makes me start to feel like I’m back in AMC and getting APE thrust down my throat. What good is giving a coupon? It would be worthless to anyone that doesn’t have a need for it or a company that would take it if they did

  • 357TradingCo GaryB(Michael) (@357TradingCo) reported

    @etrade GAINS & LOSSES page not working from PORTFOLIO PAGE but if access ALLOCATION PAGE FIRST then click G&L drop down it works.

  • TeddraLake Teddra Lake (@TeddraLake) reported

    @GayPoetryUSA @etrade I am also having issues with those very same tabs. My browser is always up to date. Happening 2 days now.

  • EliteTradingY2K Alpha Nemesis (@EliteTradingY2K) reported

    @HexLuxi_Trader yes with maybe a few exceptions that I have not seen but they are mostly supporting everything Also @WebullGlobal has better customer serve these days than @etrade Last time I called Etrade they said my estimated wait time is over 4 hours and email takes them weeks to respond

  • GayPoetryUSA Gay Poetry (@GayPoetryUSA) reported

    @etrade Are you having issues with your website? Why can I not see anything under the gains and losses tab?

  • JdPeterson22 Josh (@JdPeterson22) reported

    @HAMShortkiller @etrade @Fidelity Why isn't gtii going down? I have buy orders to fill!!

  • RodFarva9 Rod Farva (@RodFarva9) reported

    @etrade Whoever had the bright idea to add a refer-a-friend pop-up after trade confirmation on PowerEtrade app needs to be fired. For the 100th time I don't want a $50 amazon gift card. You give 2 choices: Refer-a-friend and Not Now and you know damn well we want "Never Again"

  • mark_lexus2 mark_lexus2 (@mark_lexus2) reported

    getting shady again @etrade ... close a short SPY call option for .08 debit .. then status shows i have a $10k maintenance call ... 20 min later shows i have no maintenance call with same buying power as when market opened.

  • peaslee44 PeasEasy (@peaslee44) reported

    @etrade your customer service is the worst in the industry. To bad my bank wire transferred my money into the wrong account. Pulling it all out immediately.

  • sentientfilter Merten Henderson (@sentientfilter) reported

    @Liathetrader @MorganStanley @etrade US banks giving more bad deals. Down here in Australia where our central bank funds rate is 2.85%, St George Bank is giving me 4% without some premium elite BS. ING bank 4.3%! Many others too! How can a bank offer a savings account rate below the fed funds rate?

  • DavidScottNorto David Scott Norton (@DavidScottNorto) reported

    @etrade @etrade an hour hold-time to reach “customer service” that can’t do anything? That’s just taking more money from me.

  • CalebFletcher Caleb Fletcher (@CalebFletcher) reported

    @tradebeautiful @ETRADE locked up my account one time in error. Took me the span of 5 days, and over 4 hours to get it straightened out. Worst customer service ever.

  • pprivon Peter Privon 🐍 (@pprivon) reported

    Today’s #buildinpublic adventure … validating ticker symbol inputs. Interesting when the @etrade API returns diff results for the same string input … lots of if - elif - else going on here. Now I’m being told to go on a walk with my fam in the form of 404 errors @pyquantnews

  • awi5951 andre williams (@awi5951) reported

    @etrade Why is your service so bad? It takes a week for me to make a deposit then a week to get out anything i sell you guys suck and im going else where as soon as i can.

  • ordinarysid Siddhesh Latkar (@ordinarysid) reported

    Not able to login into E-trade @etrade #etrade #trouble

  • PlutoTheAlienTM Sidney May (@PlutoTheAlienTM) reported

    @etrade Every time I do you guys have no clue what issues are occurring. I gave up. UPDATE YOUR PLATFORM! Unacceptable.

  • PlutoTheAlienTM Sidney May (@PlutoTheAlienTM) reported

    Man @etrade I give up y'all platform and support is just trash. Fix your ******* glitches wtf.