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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Website (39%)
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Login (36%)
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Trading platform (21%)
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Withdrawals (3%)
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Deposits (1%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 São Paulo |
Login | |
 San Francisco |
Login | |
| New York City |
Login | |
| Staten Island |
Trading platform | |
| Nashville |
Website | |
| Ormond Beach |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Ray Shore
(@RayShore3) reported
@etrade the pro is not working!!! Coukdnt place my trades...so much for Morgan Stanley! Fuckinh us
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Collin McDevitt
(@McdevittCollin) reported
@DrunkStepmother @etrade @Grayscale Do you know if other brokerages are having this same issue Ik TD Ameritrade customers did receive the shares
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Alessandro Baktyar
(@alessandrobak) reported
@etrade On the first point: WTF?
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Jason Brice
(@TrailerTrsh) reported
@airbil @etrade A lot of money left on the table for a lot of folks. @etrade needs to compensate share holders for this error.
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jennifer
(@jennife82952154) reported
@etrade I can not login to my account, whats going on?
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Lawrence Stansberry
(@lawstans) reported
@etrade my iOS app keeps crashing. Just started happening today. Help.
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Carlos Cortes
(@cjcortes0413) reported
@etrade @MorganStanley You would figure that the merger would have made things easier. Thousands have not been able to log in or have any access to anyone in customer service regarding any issues that they may have including making trades what is the deal?!?!?!
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monkeyboy $BTC
(@monkeyboyBTC) reported
@etrade how long before you credit accounts for the $ETHE 9:1 split? Customer service said it would happen today, that was on Friday.
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Anshu Sharma🌶
(@anshublog) reported
Hey @etrade, I am a 20 year customer and I am deeply disappointed you can’t even get the market cap right on so many stocks. What’s wrong?
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LOVE
(@LOVE60509396) reported
@sherkhet @etrade Irritating hope they fix
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S
(@svrvh46) reported
@etrade there should not be any reason why myself and so many other people can’t access accounts or get support to do so right now. The response to people whose money and trust are in your hands is just disappointing.
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William toliver
(@toliver_william) reported
@etrade can you fix your errors before xmas
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MINTINUSA
(@MintInUSA) reported
@etrade site down!
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Ethan A
(@EthanA1_) reported
Maybe @etrade should NOT allow their customer service team to have pet roosters so that a phone call isn’t obnoxious.
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Shashi Velur
(@shashivelur) reported
@etrade Your app lately has been very unreliable since the last major overhaul a couple of months ago. I can’t seem to be able to login after hours today.
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arpeet ravalji
(@ArpeetRavalji) reported
@etrade I have been on hold with customer service for 1 hr 15 min already. This is wild!
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JB
(@youngun16) reported
@etrade why is your site down regarding logging onto account?????
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TeamUSA
(@johnvsf) reported
@etrade Is your site down? I can't login to my account?
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SmRtBrWnChiC
(@SmRtBrWnChiC) reported
@etrade what’s going on with iOS app, I’m getting an error message when trying to log in.
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kAng sZN
(@ThaChoo) reported
@etrade if a ticker changes my dollar cost is not ******* $0. fix your ******* website.
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FIN
(@FIN85_) reported
@PencilNeckGeek0 @etrade Ever since they went to $0 trade fees on big boards thing went down hill. I’d rather pay and have good service.
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Sumr_Rane
(@Sumr_Rane) reported
Is the @etrade app down?
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Tanko
(@MrFrankoTanko) reported
@piper_crypto @etrade @Grayscale RBC Investing is having same issue for me
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Joe Asady
(@joeasady) reported
@etrade site is down🙁
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Jodye Flacko
(@DeviantImmortal) reported
$NECA that dip filled up so ******* quick. CRAZY! I'm so mad though, it dipped to 26, 27 and 28s and non of my positions got filled. IM MAD. Damn you @etrade
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Lakeslakes1
(@Lakeslakes11) reported
@Iniguez619 @etrade @TrailerTrsh Yes, just like that. Horrible customer service. Nobody has any info. Not even a memo on why the delay...they all say, "I can't help"
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Nate Pardue
(@NatePardue1) reported
@etrade are you guys down? Cant log on via app or web
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sherkhet s
(@sherkhet) reported
@etrade is your site down again? #noworky #down #frustration
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Badmofo
(@iambadmofo) reported
@etrade what the hell is going on with stocks of #ETHE? There was a 9/1 stock split that has been reflected in price but not quantity. I’m literally missing shares because of an IT error.
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Lucky Nat
(@Lucky__00__) reported
@Ab93562016 @etrade it was run by third party. they took it down. it really sucks.