E*Trade

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

E*Trade Outage Chart 01/20/2025 18:15

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Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

  1. Login (42%)

    Login (42%)

  2. Website (34%)

    Website (34%)

  3. Trading platform (21%)

    Trading platform (21%)

  4. Withdrawals (3%)

    Withdrawals (3%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesAtlanta Login
United StatesHouston Login
United StatesParkville Login
United StatesFayetteville Website
United StatesEdwardsville Trading platform
United StatesFayetteville Website
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • HeyAaronW reptar (@HeyAaronW) reported

    @itsbonemalone @etrade. I've been pounding the table for etrade ever since the February robinhood crash. All the dummies that were crying about RH back in Feb/March never did **** about it and now they're ****** again.

  • hyperboliclito1 hyperboliclitote (@hyperboliclito1) reported

    @RobinhoodApp @WebullGlobal @etrade You shouldn't be so bad at doing what you do, which is apparently crimes. #classactionlawsuit

  • salsasod salsa (@salsasod) reported

    @vladtenev I hope your hedge fund daddies and the SEC at don’t even lube up when they **** you. I’ll gladly take my money to @etrade. How dare you preach fairness and turn around and **** us all to boot lick billionaires.

  • lummyboy7 Todd Tamalunas (@lummyboy7) reported

    @etrade - horrible customer service 3 hour wait for live chat over 2 hours for telephone. **** needs fixed

  • rageagainstcake CodenameMonarch (@rageagainstcake) reported

    @Fidelity and @etrade support the free market! $GME $AMC

  • AnthonyKindle1 Anthony Kindle (@AnthonyKindle1) reported

    Hey @RobinhoodApp, I have used and recommended your trading platform for years now. Unfortunately, I am switching over to @etrade by end of day tomorrow if you do not fix this mess you've made. I'm not the first and I won't be the last. You have one day. Good luck.

  • __Fairman J F (@__Fairman) reported

    The people that placed call options on said securities should get be able to close their position without loss if you are going to regulate the buying of the common stock and force the stock down. @TDAmeritrade @RobinhoodApp @etrade

  • ModVise Alexandra (@ModVise) reported

    The real-life #bobbyaxelrod is down 15%. It's no wonder @RobinhoodApp, @etrade, @TDAmeritrade, and the like flipped on retail traders. #HoldTheLine

  • megaphone2021 michael migliaccio megaphone2020 (@megaphone2021) reported

    @etrade GameStop is criminal the stockbroker shut the stock down.. Bailing out the big hedge funds

  • JoeEvo405 evotrade (@JoeEvo405) reported

    @orgnlYangster @RobinhoodApp Just go with @etrade never let me down

  • BeirdChicken Goddot (@BeirdChicken) reported

    @RobinhoodApp Robinhood is a fraud. Worst company ever. I can’t see @Etrade or @Ameritrade doing something like this

  • AmicableAlchemy Amicable Alchemy (@AmicableAlchemy) reported

    @WebullGlobal Heh. Downloaded @RobinhoodApp and @etrade last night to create accounts today. Was going to hop on the train, but I wanted other stocks too. Not now- I don’t like to reward bad behavior.

  • SteveZim16 Steve (@SteveZim16) reported

    So @TDAmeritrade @etrade when are you guys gonna announce how you’ll help people avoid the $75 transfer fee @RobinhoodApp has in place? You’re about to have a sizable influx of investors.

  • marcbrown Marc Brown (@marcbrown) reported

    Damn @etrade won’t let you buy $GME either I’m sure the hedge funds can trade whatever they please. #StonkMarket

  • Zach_Sacher Random Guy #69 🇺🇸🧢 (@Zach_Sacher) reported

    Yo **** @etrade. I’ve been trying to call them for 2 days now. They won’t answer and I’m losing money because of it.

  • LakeplaySteve Biden is unfit (@LakeplaySteve) reported

    @etrade fix you website. People are losing millions because of it.

  • SaboFPA Sebastian C-M (@SaboFPA) reported

    @etrade called your help hotline, had the computer transfer me but then was hung up by your system "because of technical difficulties". How can I speak to someone directly about what looks like missing dividend reinvestment?

  • nealcobb67 neal cobb (@nealcobb67) reported

    @Jcazz17 @etrade They shut down?. Wtf

  • megaphone2021 michael migliaccio megaphone2020 (@megaphone2021) reported

    @etrade GameStop is criminal the stockbroker shut the stock down.. Bailing out the big hedge funds

  • C4LLG0D Drewski (@C4LLG0D) reported

    @Fantasy_Giant @etrade Everyone complaining about Robinhood like it already wasn’t the worst platform out there

  • jreyst jreyst (@jreyst) reported

    @etrade Calling the number on your website for support disconnects on your end for no reason, using the Chat option on your site errors out repeatedly, and you have no email contact options. How the hell am I to contact someone about my account?

  • Joseph_H_Horton @JosephHorton (@Joseph_H_Horton) reported

    I’m removing my support of @RobinhoodApp and I recommend not using them. If you’re going to invest try @etrade or any other company.

  • broGeorge George McCanne (@broGeorge) reported

    Dear @etrade, Fix. Your. ****. Missed a handful of pops this morning cause your tech department can’t figure out “high volume because of #GME and #AMC”. What happens when a company finds a cure for cancer or lands on Mars? Are you not prepared for that volume?

  • bvbyR8 Covid-20 Pro Max🇨🇳 (@bvbyR8) reported

    @xozxro @etrade Their support is **** too, you can never reach anyone on the phone lol

  • FakeflexB FakeFlex_BlackBelt (@FakeflexB) reported

    **** @etrade scumbags

  • a1core1 Alcore (@a1core1) reported

    I can’t trade. @WebullGlobal up and down all day. @etrade having the usual issues. I’ll take my peanuts and go home, I guess.

  • iamedwintwo Edwin Salinas (@iamedwintwo) reported from Los Angeles, California

    Remember @RobinhoodApp is a FREE app, what do they do they make us the product! And the top 1% the customer! They sell our info to these companies to make money don’t be stupid I swear! Wake up and smell the coffee I’m with @etrade and they haven’t let medown

  • lebronaintmike Todd Evans (@lebronaintmike) reported

    @akash_dharamshi No issues with @etrade, made several buy orders today.

  • kmahoneylaw Kat Mahoney, Esq. (@kmahoneylaw) reported

    Well, @etrade isn't having any issues... just saying... @RobinhoodApp

  • megaphone2021 michael migliaccio megaphone2020 (@megaphone2021) reported

    @etrade GameStop is criminal the stockbroker shut the stock down.. Bailing out the big hedge funds