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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Website (45%)
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Login (38%)
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Trading platform (17%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Philadelphia |
Website | |
| New York City |
Login | |
| Endicott |
Website | |
| Blauvelt |
Login | |
| Claflin |
Website | |
| Westerville |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Clark W. Griswold
(@ClarkWGriswold0) reported
@etrade Well might as well ask again in the new year @etrade Are you ever going to fix this dreadful 2FA experience. Locked out, yet again. Start over, for a financial institution this is ridiculous.
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Stewart Halpern
(@stewartahalpern) reported
Anyone have an online broker they recommend? Every since @MorganStanley took over @etrade their Platinum Service has gone to 💩
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Big CARDS Fan
(@BigCARDSFan1) reported
Hey eTrade...I'll sell my $MMTLP shares for a cheap $500 per share & sign an NDA so you won't have to hunt down shares you need. Give me a call ASAP or price goes up starting next week. @etrade @MorganStanley
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₿a ElenHODL
(@BaElenhodl) reported
@etrade and @Stash why doesn’t anybody want to take blame?? Consumers work harder sometimes. Wtf
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Karun
(@iamkarunr) reported
@etrade is there no way to send a message to customer support anymore? The estimated phone support wait times have been greater than sixty minutes
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Himanshu Pathak
(@hpathak86) reported
@etrade Looks like there is some issue when trying to login using safari private browsing. I cleared cache but nothing is working. Though chrome is working good. I always prefer safari due to privacy reasons.
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Danial
(@atldrab) reported
@DieselUpUSA Sounds like @etrade is a better broker for retain than @WebullGlobal ? Webull's $235 fee is outrageous and damn near extortion.
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₿a ElenHODL
(@BaElenhodl) reported
@etrade @Stash what the hell is going on???? Transferring securities shouldn’t be so hard! Wtf
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Trey McAtee
(@TMcAtee74) reported
@KeanuTrades I made a couple of hundred today... it was shitt-tay, but not awful. Kudos to @etrade for really ******* what could have been a great P&L day by liquidating some AAPL calls I bought. "I needed to call them to ask them not to liquidate my position" was the **** response I got.
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Himanshu Pathak
(@hpathak86) reported
@etrade looks like your login server is down ?
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Gary Brode
(@Gary_Brode) reported
@AlexanderTheus @MorganStanley @etrade Plus, it's one thing to make a mistake. It's another to not make any effort to fix it. But they're still trying to blame me for not using my ATM card when I spoke with my "platinum elite" team about using my card in Thailand.
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Dee And so fouth
(@delements) reported
@MoneySoot Just spoke to @etrade they basically said get a lawyer let them look into this further it’s not our issue why you don’t have your shares. Totally insane
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Paul Merritt
(@PaulWallBaby80) reported
Yo get with me E*Trade...I'll sell my $MMTLP shares for $2,000 per share & sign an NDA so y'all don't have to hunt down so much. Holler at me. @etrade @MorganStanley
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TheMikeBeirne
(@TheMikeBeirne) reported
@etrade @TradingWADummy @etrade cust support = gd nightmare. *every* time i’ve tried to contact them, over 1 hour wait w awful muzak til they answer- tell you something is handled then no call/email confirm for months- then schedule a 1-2hr hold to start from scratch again. BAD!
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Robert Boyer
(@robertfboyer) reported
@etrade Please help me finish the account transfers you started in September. It’s now December 27th and this isn’t resolved. Have called several times and sent notarized letters. Promised call backs never happened and your online “send a secure message” gives an error. Help!
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Q22
(@Q_22_0) reported
@etrade can’t login! Is your website/app down?
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Dr. Ya-Ling J. Liou
(@yalingliou) reported
@etrade how am I supposed to notify the nature of deposits to be payroll deductions and not employer contributions when phone wait time is 90 min. and there is no way to message through my account anymore since @MorganStanley took over??? would love some help?!
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Sunset Beachbum
(@FroggerFitsBest) reported
@ZICIXCorp_New @etrade Shouldn't anyone from etrade be able to help?
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ceazer458
(@ceazer458) reported
@etrade Opening orders for this security cannot be accepted at this time? Why am I getting this error?
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₿a ElenHODL
(@BaElenhodl) reported
@etrade I’m close to moving all my **** to @IBKR! Wtf
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fly4dat
(@fly4dat) reported
@yoloption @etrade I'm a shareholder in a fintech startup. We are still growing by a nice mid-double digits, not great, not terrible, and while preserving cash has always been too much of a priority to my liking, it became #1 a year ago. We pay 0% on cash deposits and it became a 30%+ source of rev
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Jack Wolf
(@jacmaxt2) reported
@mmtlp_army @etrade @FINRA, I'm a retail investor who invested hard earned money in $MMTLP #MMTLP. You state you are here to protect me, however you issued a U3 halt with no real reasons. I now sit, with a $0 balance on my investment, feeling screwed over. Care to explain or fix the #Finrafraud?
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AMCgrannyApe
(@AMCgrannyApe) reported
@Jason_Sanders81 @jennifer_bry @etrade That amount tells you that TD is in trouble.
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Gary Brode
(@Gary_Brode) reported
In a thread about good/bad customer service, I said @MorganStanley/@etrade were incapable of handling basic banking functions or returning a call. 1 month later, I still don't have an ATM card and they're still blaming me. Looking for recommendation for a good trading platform.
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Cstwest1
(@Cstwest) reported
@etrade WTF. Your app is broken. Got gains I need to lock in. Time to go elsewhere. Really today? SMH
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Lindsay Ash
(@lindsay_ash) reported
@imjess_saiyan @etrade Sounds like my experience too. Unacceptable that you can't get help in a remotely timely manner.
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yuno
(@yuno28774171) reported
@etrade wait times are long for customer service, can a call back feature be implemented
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Lion Siffrin 🇺🇦
(@siffrin88) reported
from
Kansas City, Kansas
@etrade is the worst bank. Wait times for customer service are in excess of thirty mins. I have been trying to get a refund for a concert ticket that went to an inactive card and just been treated like an idiot. This is why I changed banks.
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Steven Getman
(@stevengetman) reported
Getting quite the runaround from @etrade regarding a deceased's account. It seems they refuse to allow the account to be liquidated & funds distributed to the beneficiary. I've even written their Managing Dir & General Counsel directly. Any other lawyers have this problem?
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Alpha Nemesis
(@EliteTradingY2K) reported
I must say where as @etrade used to be a leader, after Morgan taking over they are garbage. Tech has more bugs than the amazon jungle and their customer service is so slow and lacking you might as well talk to your cat instead.