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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (61%)
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Website (30%)
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Trading platform (8%)
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Withdrawals (2%)
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Deposits (%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 South Bend |
Trading platform | |
| Dallas |
Login | |
| Fort Myers |
Trading platform | |
| Annandale |
Website | |
| Ashland |
Website | |
| Clifton Springs |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Mike d
(@RealmikedeSousa) reported
@etrade is Market Caster down for everyone or is it just me? "invalid session"
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Matt Shamma
(@mattkicks37) reported
@StockHollywood @etrade That’s right, they can’t even answer the damn phone. Couldn’t sell a single share of anything yesterday for the first 4 hours
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"Bob"
(@JKTex) reported
@etrade This issue is not new but is worse in the last several weeks yet nothing. "The service you requested is temporarily unavailable. Please try back later." just trying to open Portfolio view. 4 accounts and I'm about ready to move everything. Nothing's changed, wat's up @eTrade ?
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Greg Nice
(@1gregnice) reported
@Forbes I’m trying to transfer my stocks now but @Fidelity is having problems with the app. @etrade is also giving me problems.
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Not PGA material.
(@GMRathbun) reported
@etrade Option traders are just expecting you to fill the orders. Your platform has been a mess for two days now. It takes 4 hours to get through to customer support on phone AND chat. This has cost me money yesterday and today.
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Ashwin kini
(@ashwinkini93) reported
@etrade can you upgrade your customer service infra? Insane wait times on your chat service, phone lines - chat wait is about > 3 hours lol
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Just some guy.
(@Orbityl) reported
@etrade Theme for the last two weeks. @etrade goes down every day
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Anthony Montanino
(@AnthonyMontani3) reported
@etrade How can your customer service be down? What a joke
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YouWillBeOffended 🥃
(@UWillBeOffended) reported
@CashSupport how do I change my stocks from my account with you to a real broker? I no longer trust your service for my stock purchases and sells. I want to take my stocks to @etrade. I trust them to do their jobs.
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Donkey
(@DonQueFace) reported
@etrade I thought I was lucky to not be using Robinhood, but rather a service that wasnt going to screw me. Thanks for proving me wrong with your immense failures these past few days.
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hemal
(@hemalmodiusa) reported
from
Durham, North Carolina
@etrade why is it that I have been on hold for over 50 mins now and you have no chat support either is anyone working at E*TRADE ??😡
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Anastasia
(@_____Tasia_____) reported
@Okie_Tradez @etrade Good luck, my friend, and don't get yourself into any positions that you may want to exit quickly in the event you're unable to do so due to connection issues. Take care.
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Big Slick
(@BigSlick2389) reported
@etrade why is power E*TRADE and the regular E*TRADE app slow today? It’s kinda of ridcolous that this keeps happening.
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MotherCabriniPreys
(@MotherCabriniNY) reported
@JonGuirl @CordovaTrades @etrade They mansplained me. Or more accurately tried to. I am frequently wrong, maybe even most of the time, on everything. But I WILL NOT BE OUTSNARKED. Let's get that straight. And mansplaining is low quality, low IQ snark.
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Alexander Rodriguez
(@AlexR199) reported
@etrade Guys...Ive been on hold for over an hour now and none of the local branches are picking. Are we dipping into BBB complaint territory here?
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Bento Stox
(@BentoStox) reported
@DJPennyTrader @stockballa @etrade it is great that you need to call before you have a problem just to get in line, because you know there will be a problem.
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DjPennyTrader
(@DJPennyTrader) reported
you know its bad when you have the @etrade hold theme song stuck in your head.....
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Bird Lawyer
(@Real_JoeNathan) reported
@etrade is total garbage. Login doesn't work and ***wait is 152 minutes to talk to a rep*** (!?) Who do y'all like for your investing platforms?
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Wrangler of Rascals
(@DJCrayola) reported
@etrade on hold with customer support for 1 hour, my stocks were mysterious sold without my authorization, a little help please!???
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Sam
(@KellerTrading) reported
@jscherniack That was me. E*TRADE too slow and couldn’t fill any amc shirt off open. @etrade what gives?!
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JUST INVEST IT !
(@w2bbillionaire) reported
@gh0st_n0te06 @etrade I agree, flawless on my end. I’m so baffled at the level of ignorance in here that’s all. I guess I expect too much out of people? My Bad!
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Stock Hollywood
(@StockHollywood) reported
@mattkicks37 @etrade platform down, try the website, if the website down try the app the only way I saved myself was that the app worked for me. I still lost -$870 tho
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7-50 Sonics
(@BAU750) reported
@etrade your customer service blows
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HellasTrader
(@HellasTrader) reported
.@etrade FIX YOUR DAMN PLATFORM. Cant even get option chain to load on etrade pro. COSTING PEOPLE MONEY!!!
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coolskimask
(@coolskimask) reported
mfrs keep rejecting my damn limit sells. ok then you decide at what price I would like to sell my stocks at, how could i forget how this free market works how could i be so foolish that you decide the price and i give the money. im leaving you @etrade and @CharlesSchwab
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Gian
(@Rosaesque) reported
@catturd2 It’s only a coincidence but @etrade is having “technical issues” again
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Anastasia
(@_____Tasia_____) reported
I'm 99.99% sure that @etrade isn't liable for customer investment/trading losses due to Etrade issues; however, I will be contacting my lawyers this evening to see if there's anything that can be done to hold them accountable.
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Anastasia
(@_____Tasia_____) reported
@Okie_Tradez @etrade Etrade has been having issues for at least the past 5 trading days.
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Biden is unfit
(@LakeplaySteve) reported
@etrade E*TRADE should concentrate are fixing their ****** up website and customer service. 2 hour wait to get someone on the phone? Seriously?
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7-50 Sonics
(@BAU750) reported
@etrade has HORRIBLE customer service