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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

E*Trade Outage Chart 03/04/2024 00:55

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Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

  1. Login (57%)

    Login (57%)

  2. Website (28%)

    Website (28%)

  3. Trading platform (14%)

    Trading platform (14%)

  4. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesSolana Beach Login
United StatesThe Villages Login
United StatesBloomington Trading platform
United StatesNew York City Website
United StatesSan Diego Trading platform
United StatesCedar Park Trading platform
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • mod_qs mojit (@mod_qs) reported

    @etrade has too many issues on a consistent basis. It's time for me to move on.

  • cmaymichigan cmay (@cmaymichigan) reported

    @alanvanpelt @etrade thanks for your help. i was able to submit the form to Green first last night and they wrote back today with acceptance and approve for me to exerc rights. i thought the form was confusion at best, but in end got it done. Thanks again

  • TraderConey TraderConey (@TraderConey) reported

    @stock_mj @etrade i got that warning too and was like wtf, still bought!

  • DYTRDR1 DUTCH (@DYTRDR1) reported

    @theraceforever @etrade I do think there’s an opportunity down the road when the company gets current. They’re staying on my watchlist for sure. It’s a shame. This E*TRADE rule of sale only just kills it for them. I use Schwab.

  • DividedChamp Champ (@DividedChamp) reported

    @etrade nails it once again with the bad quotes on level 2! Bravo 👏🏽

  • TiredPlaneteer Messly Knope (@TiredPlaneteer) reported

    Since there's no way I live to "retirement" age, how bad are you gonna ******* on withdrawals @etrade and @AssociatedBank? There is NO point in planning on living past...70, and I'm already 34.

  • cory_warnshuis Jim Beam (@cory_warnshuis) reported

    @stock_mj @etrade Added to Slang and Hollister positions. Legitimate, reporting companies shouldn't have an issue.

  • RomeenSheth Romeen Sheth (@RomeenSheth) reported

    @adamnash @RobinhoodApp @etrade Would be interesting to see if robinhood better UX / lower friction drives more trading activity than a platform with bad UX. Because if so, then for most investors the good UX isn’t a feature, it’s a bug.

  • ArminHalilovic_ Armin (@ArminHalilovic_) reported

    @etrade fix your service

  • dustyrwilliams Dusty Williams (@dustyrwilliams) reported

    Gotta say, @Plaid gives great customer service! Reached out for help & they were thorough & helpful. Ultimately the connection problem with @etrade needed some real dev time to solve, but they didn't forget about me & notified me weeks later once the problem was fixed. Thanks!

  • badsushistocks badsushistocks (@badsushistocks) reported

    hey @etrade thanks for screwing me out of $100 end of day. Really appreciate that 10 minute delay in contract execution of orders after I requested a cancel. Great work ... guess you are still going to collect that commission though huh? #POS #FAil ... fix your ****

  • junilis b bodo (@junilis) reported

    @etrade I am being prevented from trading the OTC market (trying to add to my position) due to some kind of disclosure agreement. Cannot get assistance via live chat nor phone. Please help. I have spend over 3 hours of my day trying to correct this.

  • njkmohan Krishna Mohan Nerella (@njkmohan) reported

    @etrade It would be nice if we were allowed to customize the pre-defined scans like the moving average scans. There are just too many results and no way to filter them down. Not very useful that way #customized #trading

  • tweetytrader14 Reagan Rainey (@tweetytrader14) reported

    @jsmithxc11 @etrade @TDAmeritrade I use TOS and E*TRADE pro software but E*TRADE as my main trading account. They lowered the otc trading fee for me since I trade them frequently, but sub penny fees are higher. I haven’t had much trouble with availability in trading any otc’s though

  • og_tigress Tigress 🐅 (@og_tigress) reported

    @Lazarus_Playz @etrade Sign in to do a buy, CYBL has confirmed to pop up notification, and the disclosures will populate to read and accept.

  • CharlesFey85 Chucky Flay (@CharlesFey85) reported

    @adamnash @RobinhoodApp @etrade Architecture issue that no one is gonna get any glory for fixing at the midlevel exec tier, and would likely cost some inflated internal figure to address

  • kshnr2 kshnr (@kshnr2) reported

    @etrade your customer service associates need to be better trained because they are clueless. You guys manage a multi million dollar contract with a company’s stock plan, you should train your staff to make a better effort.

  • gregbower1 Buck (@gregbower1) reported from Indianapolis, Indiana

    @ZenBaba10x @optionsmafia1 @etrade I’ve been there, out in the sticks for work and lose cell signal. It’s the worst.

  • The_real_David David (@The_real_David) reported

    @etrade no I didn’t average down either.

  • legpac GRACE ENTERPRISES (@legpac) reported

    @etrade Wow! Poor customer service!

  • viv_yells Viv (@viv_yells) reported

    @techdarko @etrade I AM STRESSED. I only have like 25% of my previous value, WTF

  • theraceforever Aaron (@theraceforever) reported

    @etrade @strobist How about fix the f---ing app

  • WolfOfWeedST Jason Spatafora (@WolfOfWeedST) reported

    @stock_mj @etrade Lol i was like wtf is this? Bought all dips

  • Outnumbereddan Outnumbered Dan (@Outnumbereddan) reported

    @jsmithxc11 @etrade @TDAmeritrade I have etrade. Excellent customer service. A human on the phone minutes usually.

  • ChrisGonnella Chris Gonnella (@ChrisGonnella) reported

    @LEADER_TRADING @etrade So freaking bad

  • AstrosVsWorld Captain (@AstrosVsWorld) reported

    @etrade FFS please fix your lagging issues or I’m going to another broker 😡

  • MIC_BARGAINS Matt's investment club (@MIC_BARGAINS) reported

    Yoo @etrade drop the login code on the app it sucks and the app reviews are terrible!

  • TampaWatcher TampaMan (@TampaWatcher) reported

    @jsmithxc11 @etrade @TDAmeritrade ETrade user for 20 years, no issues. They do not allow buying of dark ☠ otcs. Execution is quick.

  • ZenBaba10x ℤ𝔼ℕ🔥 (@ZenBaba10x) reported from Honolulu County, Hawaii

    @optionsmafia1 I’m able to login to @etrade

  • RonanKeane Ronan Keane (@RonanKeane) reported

    @etrade On hold for 30+ minutes to speak with customer service to change my password. I already changed it online but it won't let me login #fail