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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Website (49%)
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Login (27%)
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Trading platform (20%)
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Withdrawals (3%)
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Deposits (1%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Seattle |
Login | |
| Houston |
Website | |
| San Jose |
Trading platform | |
| Rockvale |
Trading platform | |
| Deerfield Beach |
Trading platform | |
 Frankfurt am Main |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Thomas
(@AndyTho48651395) reported
@HRBlockAnswers @HRBlock @etrade still cant import my 1099B form via HR block deluxe+state software. Yes I am entering correct login credentials every time.
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Flint Beckstone
(@flintb22) reported
Some tech guy at @etrade needs to know that I can't get the etrade pro tool to come up for me. Please fix this
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Z
(@ZharmSimon) reported
@etrade Hi! I tried calling both but to no avail. Not sure why the call keeps on dropping. Is there any other way I can contact your support? When I emailed my concern, it says I have to call your support to assist me on my concern since I would be needing the help of a broker. Thanks!
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Darrell DeVeaux
(@darrelldeveaux) reported
WFH customer service is going to be tough for companies like .@etrade. No swivel chair option to ask colleagues. 2nd time I've called etrade for my moms estate acct and they ask "is your mom there?". Estate = deceased.
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Bento Stox
(@BentoStox) reported
@etrade April market theme, etrades customer service gets even worse every day
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@DexterSaysMeow
(@DexterSaysMeow) reported
WTF is with @etrade? My guess is that they bought up some ads that hadn't been taken up by the companies/orgs that had commissioned them and they have attempted to shoehorn them into - what? "Hate your kids/Dad. Abandon your dreams. Get an app to make you rich faster instead.
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Z
(@ZharmSimon) reported
@etrade hi! Can you share any contact number of your customer support in Asia? Specifically PH. Can’t call the one listed in your website. Thanks!
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Snodrick Jackson III
(@Snodrick) reported
2. No, I didn't buy more to change my average. I executed only 1 order on etrade to test it out. I don't sign in for a week and they changed my average! This is not tolerable. I don't care if it cost me a ******* penny! Don't mess with my account! Fix this **** @etrade
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Instructor_DLM 🇩🇴🇷🇴🇺🇸
(@InstructorDlm) reported
from
Clayton, New Jersey
@0001_Trader @etrade @SEC_Enforcement Especially when a hundred bucks can get you a mil shares. Honestly not the worst strategy, hundo here and a hundo there....
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Perpetual Gains
(@PerpetualGains) reported
Anyone else have issues with @etrade #etrade ?
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Valerie Hancock
(@DroopyBallz) reported
@etrade hey, you guys want to get off your lazy asses and fix your website? A brokers website should NEVER be offline period with the market opening up really soon in other countries. I'm really regretting my transfer from Fidelity to you.
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kri$h
(@krish_trading) reported
@0001_Trader @etrade Can’t be worse than @Trading212 Half of my ‘investments’ I cannot buy/average down..conveniently I can sell
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ohheyimnewhere
(@ohheyimnewhere) reported
30 miuntes until you lose a customer @Etrade
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Thomas
(@nukblazi) reported
@etrade you are having serious data discrepancy issues on your web apps. Summaries not aligned with charts, quotes saying something different, positions not reflected correctly.
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Diksy Fifu
(@DiksyFifu) reported
@nukblazi @etrade I am having same issues since this morning.
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Danielle wit the big *** titties
(@BeholdALady) reported
I hate security questions, wtf would I remember my FIRST online purchase? cc @etrade
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The Jeff Hotel 🏯
(@Bhseagle1445) reported
@etrade you fix your customer service ASAP. Plus your customer service reps are incapable of listening. I’ve repeated myself 5 times and they still don’t get my problem. That baby on your commercials would assist me better
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Flint Beckstone
(@flintb22) reported
@etrade please help I can't get on my tax center on my etrade app. Continually getting "service you requested temporarily unavailable" I have been getting this notice quite often this week. i put this on twitter because someone responded before.
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Flint Beckstone
(@flintb22) reported
@etrade I keep getting "Error loading Application" when selecting power etrade. I'm logging off and resigning on. What is the problem?
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Michael Barrett
(@MBarrett68) reported
@etrade My payroll direct deposits not appearing. I call, service rep says "Yeah, here is a not saying 12,000 couldn't be processed, but there is no other info. Hoping it is fixed today" No email to me, nothing. That right there is Etrade "service in a nutshell. #pathetic
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Regina Santos
(@reginuhh04) reported
@etrade don’t ask me to do your survey . Your love chat is not working. So that’s my survey 😬
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Flint Beckstone
(@flintb22) reported
Anyone else having as many problems with @etrade as I'm having? Annoying to have to constantly reload and then when you do you can't go anywhere cause there's always some "Error reloading" thing coming up
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Nick Ryan Bradley
(@nickryanbradley) reported
@etrade I’ve been on the phone for two hours waiting to speak with customer service. What is going on? I’m using the time to research a new brokerage...
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jay
(@kay_jopal) reported
yo **** @etrade and their bum **** *** mobile app everything about this **** is ****** and i’ve gone through hoop after hoop to just get approved for spreads and now i can’t even buy standard ******* calls so **** you etrade i’m opening my schwab right now
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Brett Belding
(@bbelding) reported
Hey @etrade your mobile app / 2FA solution is awful. Constantly gives incorrect password errors even though the same combo works on a browser, and it asks me every single time. You really need to fix this.
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Opinionated Zach
(@OpinionatedZach) reported
@etrade what is going on with y'all lately? Power Etrade never loads correctly, it just throws errors, and I have to refresh the portfolio view of my individual brokerage account 3-4 times before it will actually load. What gives?
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Mike G
(@MikeJGayda) reported
@etrade @OpinionatedZach Same thing here and it's been a recurring issue over and over and yew I've tried everything and have 1GB net
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AznOptions
(@AznOptions) reported
Leaving @etrade was the greatest thing ever. I know people on there still having issues with quotes, crashes, logging in, execution, charting.. the app is a complete mess
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Opinionated Zach
(@OpinionatedZach) reported
@MikeJGayda @etrade I just followed their guidance... no dice. same issues.
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Nicholas Woke Mob Louis ☁️
(@justpersnickety) reported
@etrade E Trade has the worst customer service. Try calling 60 to 90 mins hold times and pray your issue is resolved or you're calling back and holding again! E-trade is the WORST @FINRA