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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

E*Trade Outage Chart 06/15/2024 17:20

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Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

  1. Login (62%)

    Login (62%)

  2. Website (29%)

    Website (29%)

  3. Trading platform (7%)

    Trading platform (7%)

  4. Withdrawals (2%)

    Withdrawals (2%)

  5. Deposits (%)

    Deposits (%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesElk Grove Village Trading platform
United StatesElk Grove Village Trading platform
United StatesEast Cleveland Trading platform
United StatesRichmond Login
United StatesWeatherford Trading platform
United StatesMableton Trading platform
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • ChaseMi40061976 Moon Monkey Trades (@ChaseMi40061976) reported

    @etrade such a worthless platform anymore. Down hill since options house.

  • jjez417 Josh (@jjez417) reported

    $shph reversal long today was probably the nicest one I’ve ever seen in my trading career and I couldn’t trade it because @etrade doesn’t wanna update their customers on charting issues going into the day. Can’t say where I would have sold but I would be long @ $12.62

  • afermy Dr. Sichuan (@afermy) reported

    Anyone with @etrade didn’t receive the $11/share dividend of $RBCN for the un-tendered shares? My other brokerage accounts have no such problem.

  • domdada89 Prophet Slugger (@domdada89) reported

    E*TRADE @etrade please fix your charts on E trade Pro Platform. Charts not displaying properly

  • Kanye_Invest Kanye Invest (@Kanye_Invest) reported

    @_Totally_Kyle_ @etrade I contacted the ceo he stated that he is working with E*trade to fix that. I believe it’s because the company was considered defunct a couple days ago so brokers need x amount of business days before it’s tradable.

  • DayTraderWayne DayTraderWayne (@DayTraderWayne) reported

    Really @etrade... You couldn't get the charts fixed before the open? Terrible customer service.

  • DJTrumpClub al c (@DJTrumpClub) reported

    @og_tigress @etrade Etrade Pro having chart issues

  • haggarloopring Haggar (@haggarloopring) reported

    @etrade Didn’t @MorganStanley get in trouble in the markets for manipulating metal prices?

  • StockRanger_ StockRanger (@StockRanger_) reported

    @etrade charts not working. Please get your act together. You had a 3 day weekend to be ready for Tuesday.

  • EH_____112 E . H (@EH_____112) reported

    @TradeWithNinja @etrade Interactive brokers. Mobile app interface is terrible tho. Desktop not much better

  • beebowallace beebo anti-war wallace 🌊🇺🇦 (@beebowallace) reported

    @etrade is the bane of my existence currently. Do you have someone on staff that can help me w/ my issues? I have tried and tried to explain to your team what is wrong w/ my account and no-one is listening/comprehending. I am on the edge of leaving and all the hassle this entails

  • _____Tasia_____ Anastasia (@_____Tasia_____) reported

    @etrade Nothing like flying blind. Etrade Pro charts aren't working. POS service.

  • ChaseMi40061976 Moon Monkey Trades (@ChaseMi40061976) reported

    @etrade Platform is garbage fix your screed up website

  • AmliaWellness Catherine Crandall (@AmliaWellness) reported

    On the line with a delightful @etrade customer service agent. The website is so broken, will not allow me to withdraw 529 funds for my son’s university expenses. She’s experiencing the same issues. Every 10 minutes, she squeaks. She says she has a hiccup triggered by tomatoes.

  • adamlocampbell Adam Campbell (@adamlocampbell) reported

    @etrade Is there currently an issue with Etrade Pro software? My charts are not updating on the PC version #stocks

  • franciaariana Aris Francia (@franciaariana) reported

    @etrade I need help resetting my password

  • AmliaWellness Catherine Crandall (@AmliaWellness) reported

    These women at @etrade are exceptional! 2nd agent actually manages to find her after looking in the account call log. I’m being transferred. Customer Service can be a sticky challenge! She has to adhere to process and re-verify my identity. Has worked to fix database = success!

  • Red2Green23 Eddy (@Red2Green23) reported

    @etrade down again ..I’m done with this trash

  • Robi03587076 A Clever Name (@Robi03587076) reported

    More tech problems w @etrade ...again, and again, and again. Need platform suggestion for chart trading and quick option entries without a million steps. And good fills. Anybody got ideas?

  • dreamzofelton Dreamz (@dreamzofelton) reported

    @SalsTradingOTC @etrade Agreed probably worst brokerage out there. Wouldn't let me trade for weeks

  • FF1234561Z Fra (@FF1234561Z) reported

    @etrade it's been from 7AM charts arent working in etrade pro ? seriously, 3 hours not enough for restore one of your most important service ? still on holiday ?

  • mzmitchell1324 Mrs.Ikr😍💰💵#FutureMillionaire💰 (@mzmitchell1324) reported

    @TradeWithNinja @etrade 👀👀👀I use Fidelity Webull and TOS but Webull you can’t trade after 3pm same day Fidelity doesn’t allow same day and TOS does as long as funds settled down you use E*trade was thinking about opening up E*trade because TOS fees are .65 to open and close contracts 😩

  • AmliaWellness Catherine Crandall (@AmliaWellness) reported

    Yup. Verizon rejects call. I can see she’s calling, am unable to answer. Call back, speak with another agent, who is now emailing her. They ask my mailing address, which I can tell is part of the problem. @etrade database not updating, has part of an old address - glitching.

  • nerdalator corey cummings (@nerdalator) reported

    @etrade your charts aren't working in eTrade pro, is there a known outage? ticker is working just can't see live price on any chart

  • Compequip1 OU812 Liberals are whackadoos (@Compequip1) reported

    @etrade is charting down this morning on your side or is it just my computer?

  • stockspotify Stockspotify (@stockspotify) reported

    @etrade Hello Eturd, the ONLY company that has made ZERO development progress in a decade, matter of fact the ONLY decent platform you had, you have gutted and taken away features. You are the worst platform ever. You have made it clear you do not want traders using your service.

  • muraliaj Murali (@muraliaj) reported

    @etrade wire transfer used wrong purpose code unable to reach out to customer care, no one is available Do you have email id for me to send details of issue?

  • Okie_Tradez Sean Riddell (@Okie_Tradez) reported

    @etrade charting software not working this am so def be careful out there you dont have us etraders to help you out!

  • Robbo5100 Ro🅱️🅱️oكيزرسوز (@Robbo5100) reported

    @etrade rescheduled my automatic transfer bc it falls on a sat it takes damn near a week for a transfer to become available they want me to transfer that account right into a different brokerage talking about we rescheduled it

  • BullLogic Bulllogic (@BullLogic) reported

    @etrade wtf guys? Fix your pos platform!