E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Oklahoma City, OK 2
Atlanta, GA 1
Concord, NC 1
Fremont, CA 1
Wallingford, CT 1
Juneau, AK 1
Clermont, FL 1
Panaji, GA 1
Cypress, TX 1
Fort Lauderdale, FL 1
Portland, OR 1
Inkster, MI 1
Geneva, IL 1
Chicago, IL 1
Rock Hill, SC 1
Sacramento, CA 1
Daytona Beach, FL 1
Washington, D.C., DC 1
Kagha, Bhutan 1
Phoenix, AZ 1
Palm Coast, FL 1
Sollentuna, Stockholm 1
Santo Domingo, Distrito Nacional 1
Las Vegas, NV 1
Camden, TN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • GrimesYg Yvette Grimes (@GrimesYg) reported

    @etrade anyone else having trouble transferring stock now that Morgan Stanley has taken over?

  • KeaganKogut Richard Kogut (@KeaganKogut) reported

    @MarcusFrampton @etrade I had this issue with Ally. Went all over the place trying to track it down and nobody could figure it out. I had to move my account over to Schwab and then one day the dividends popped up in my account and I didn't even own BVERS anymore. I have no solution for you, sorry.

  • MarcusFrampton MF (@MarcusFrampton) reported

    @rsosa8 @etrade It’s so frustrating- needless to say I like $bvers a little less at 0% yield… guess I’ll be spending some time on hold with customer service

  • snideoptimist Leslie (@snideoptimist) reported

    @etrade I am having issues with my account with you. I have been on hold for over 2 hours for 3 days in a row. Is there a better way to get help? Please respond back.

  • Striff17 Michael (@Striff17) reported

    This week @etrade is running slower than molasses, anyone else having this issue?

  • damalen96 DAMALEN96 (@damalen96) reported

    @ProfitsTaken @etrade I will. Took a 22 percent gain on dis. I rode it down to far, I'll agree, but I just felt it wouldn't go lower than the opening gap. Rode through chop, might have gotten out early, don't care. I need to accumulate green.

  • Robbo15_ Robbo♻️ (@Robbo15_) reported

    @etrade customer service is terrible

  • tylerdotjs Tyler Kelley (@tylerdotjs) reported

    Wow. @etrade forcing an app update for a new logo, but letting security patches and bug fixes fly is the height of corporate bullshittery.

  • Emmers8675309 Emmers (@Emmers8675309) reported

    @etrade If you want your money secure, dont ever use E*Trade. I have fraud on my account and haven’t been able to get through to customer service for two weeks.

  • SanDiegOmics Shawn Baker (@SanDiegOmics) reported

    I've been a customer of @etrade for over 20 years. I've currently been on hold for over an hour to fix a problem that cannot be resolved online (after being told there was a 2 hr wait the other day). Any guesses as to how much longer I'll be their customer?

  • JFSimonson John Simonson (@JFSimonson) reported

    @etrade bank. Been on hold an hour and a half and still no one picks up. No responses to email either. This has been typical the last few months. @MorganStanley you need to fix this quickly if you don’t want to damage your customer reputation.

  • Emmers8675309 Emmers (@Emmers8675309) reported

    @etrade If you want your money secure, dont ever use E*Trade. I have fraud on my account and haven’t been able to get through to customer service for two weeks.

  • holland5a Eric Smith (@holland5a) reported

    @etrade I am having troubles with ETrade Pro, amounts of shares goes back to 1000 and price goes back to $0.01 after every trade, please let me know what I can do to fix it?

  • BGarrison128 Blake Garrison (@BGarrison128) reported

    @etrade why don’t you spend less money on tv and radio commercials and spend more on some decent customer service options. #Joke

  • Robbo15_ Robbo♻️ (@Robbo15_) reported

    These damn e trade people @etrade count your days

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