E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 3 |
| San Francisco, CA | 2 |
| Kralendijk, Bonaire | 1 |
| Charlotte, NC | 1 |
| Elmont, NY | 1 |
| Wellsford, Auckland | 1 |
| Idar-Oberstein, Rheinland-Pfalz | 1 |
| Las Vegas, NV | 1 |
| Peoria, IL | 1 |
| Troutdale, OR | 1 |
| Indianapolis, IN | 1 |
| Salt Lake City, UT | 1 |
| Dallas, TX | 1 |
| Redwood City, CA | 1 |
| Dublin, Leinster | 1 |
| Alden, NY | 1 |
| Farm Hill, FL | 1 |
| Duluth, GA | 1 |
| Thousand Oaks, CA | 1 |
| Orlando, FL | 1 |
| Lakewood, CO | 1 |
| San Diego, CA | 1 |
| Temecula, CA | 1 |
| Plattsburgh, NY | 1 |
| North Wales, PA | 1 |
| Pompano Beach, FL | 1 |
| Colchester, England | 1 |
| Columbus, OH | 1 |
| Atlanta, GA | 1 |
| Los Angeles, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Alcore
(@a1core1) reported
Kind of a crap day. @etrade issues (not surprised anymore honestly) and just no follow-through on some good setups. It happens. Still less red than I am green on a typical day, so it’s alright. Have a good weekend!
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"Bob"
(@JKTex) reported
@etrade @fundmyfund This issue is not new but is worse in the last several weeks yet nothing. "The service you requested is temporarily unavailable. Please try back later." just trying to open Portfolio view. 4 accounts and I'm about ready to move everything.
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Matt Case
(@1LogicMaster) reported
It looks like @etrade portfolio "The service you requested is unavailable, please try back later" isn't fixed. From 6pm to 6am it's fine. Then when trading starts it all goes to heck. Come on MSDW, this is getting old.
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AAA
(@tripelamusic) reported
@etrade is abusing me bad. Disabled my account for no reason. Can’t buy or sell and currently have over $10k invested. This is insane and illegal to put handcuffs on my cash like this. Big dips occurred this morning I wanted to buy, but you won’t allow me to, for no reason. #SEC
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Rick O'Connell
(@MobJobs) reported
@etrade Will you be adding a customer service with telephone or live chat functions at anytime in the future? Also what the record for Hold Time? I think I wanna go for it. It's got to be somewhere in 7 hour range... Stay Average E-Trade
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Scott Watson
(@scottbradleywat) reported
@etrade waiting for the crash of 50% for the 3rd flip in my life time, sighed, retired 56, zero debt, top 2%
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truthbus
(@truthbus) reported
@etrade your platform is frozen every morning - FIX IT
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awesomebobx64
(@awesomebobx64) reported
Thank you @etrade for providing me with the worst customer experience of my life. So fun watching this live chat estimator bounce between five minutes, next, four minutes, seven minutes, eight minutes, four minutes. All after already waiting two hours... #not
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avery💝s data📝charts📈& finance💹✊🌹
(@averygrrl) reported
@MobJobs @etrade lmao seriously just go with schwab or td if you want customer service... for now
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S.T.
(@optionsguyNC) reported
@etrade app ****** up! Wouldn’t let me sell at profit. app finally worked after it went down! On phone on hold for a while now.
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Laureen Cummings
(@LaureenCummings) reported
@dfolds37 @etrade I sold all my tech stocks. Not going to support brown shirts and communists. So did everyone I know.
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TheHonestTrader
(@dd_trades) reported
@AldairRomano3 @etrade I'm not entirely sure. I know that other platforms have their issues as well. Very frustrating that across the board, these platforms have a difficult time when volume or volatility increase.
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American Honey
(@LoveUSA2021) reported
@etrade your site is not opening. You're lucky the markets are closed today. God forbid someone should have to make a trade! @TDAmeritrade has no problem!
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Arsh Khan
(@ArshKha21498508) reported
@etrade your customer service sucks. Every time I call it an hour long hold. What age are we living in, can’t you have us leave a call back number rather then listening to your awful music. Fix it please
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🏊♂️🐅✌️🏝🇺🇸
(@tigerswim78) reported
@etrade power E*TRADE at it again. 💩 is down. Horrid platform
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