E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Houston, TX 2
Dublin, Leinster 1
Alden, NY 1
Farm Hill, FL 1
Duluth, GA 1
Thousand Oaks, CA 1
Orlando, FL 1
Lakewood, CO 1
San Francisco, CA 1
San Diego, CA 1
Temecula, CA 1
Plattsburgh, NY 1
North Wales, PA 1
Pompano Beach, FL 1
Colchester, England 1
Columbus, OH 1
Atlanta, GA 1
Los Angeles, CA 1
Reşiţa, Judeţul Caraş-Severin 1
Metuchen, NJ 1
Rochester, NY 1
Loganton, PA 1
North Port, FL 1
Maricopa, AZ 1
Plano, TX 1
Ruskin, FL 1
Dublin, CA 1
Torrance, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • Stikeenote Tmoney 🤑 (@Stikeenote) reported

    @incrediblebob12 @etrade Bro, I've always had issues with Etrade, allll the timmme... I had to ditch them and now I run with TD Ameritrade. Has issues once in a while but nothing like Etrade.

  • hyecoffee Hye Park (@hyecoffee) reported

    @etrade WTF! No one is answering the phone?! I’m dumping your platform!

  • BullLogic Bulllogic (@BullLogic) reported

    @thetruejmac @Michael201409 @etrade they keep knocking down features real traders use to optimize the money they can take from app traders.

  • BentoStox Bento Stox (@BentoStox) reported

    @etrade @etrade I'm trying to catch up on the market but PRO platform inst working and people are losing money. Why don't you put out a statement on what you are doing to solve this problem rather than try and lure in new customers without being able to take care of the ones you have

  • bri4343 Algo Bundy (@bri4343) reported

    @BentoStox @etrade Damn right! They can’t handle the customers they do have. Fix the platform and their customer service. It’s sad, but E*TRADE is trash now.

  • StockHollywood Stock Hollywood (@StockHollywood) reported

    @PaulRizzo504 @etrade they've been broken af lately ever since Morgan Stanley bought them.

  • strobist David Hobby (@strobist) reported

    @MorganStanley @MorganStanley I’ve been a loyal @etrade customer since it was a text-based service on AOL in the 1990s. That said, I will migrate to the first full-service brokerage that offers full $BTC custody integration for retail clients.

  • MrKobayashii Kobayashi (@MrKobayashii) reported

    @etrade Same here... Impossible to work, pro software has been having connection issues all day long... SMH #etrade #etradepro

  • DavidEng315 Enginator of Penny Stocks (@DavidEng315) reported

    @OCMillionaire @etrade It happens to me everyday but I found a solution. Close out of the tab you opened etrade with and reopen a new one and then launch etrade pro. It solved the issue for me.

  • GreenTeamDFLY DFLY (@GreenTeamDFLY) reported

    Come on @Etrade get your ish right my gosh. Again unacceptable L2 probs ALL day yet again! I mean now I am thinking this MS merger is the issue. I get it add compacity, new updates etc especially w/ all new traders out here but probs ALL day is NOT cool! My gosh f up worst times!

  • bbuttonwood1 Buttonwood (@bbuttonwood1) reported

    @StockHollywood @PaulRizzo504 @etrade Yeah their pro platform is as slow as I have seen it but realize that from their perspective they are setting up thousands of new accounts which is why they don’t care about performance

  • purplehaziness akshata almad (@purplehaziness) reported

    This is to get hold of anyone who works at @etrade . It has been impossible to reach anyone in your company! I have been on phone for several hours as I am unable to reset my password for the last 4 months!! As the tax season approaches, I need to get it done. Help!

  • 7071kevin Kevinvisible (@7071kevin) reported

    @OCMillionaire @etrade It does it to me every single day. @etrade Never disappoints in disappointing. Ask me about my 6 hrs on hold with them. *Literally 6 ******* hrs*, and 3 different people that couldn't help me.

  • mikajones Mika Jones (@mikajones) reported

    @etrade why am I on hold over 45 min to shut my account down? Trash customer service

  • s1player Ken Hurley (@s1player) reported

    @incrediblebob12 @etrade I called them yesterday and they said update was due today to fix.. I turned on, and no updates to be found. I hope it is better today.

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