E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Houston, TX 3
San Francisco, CA 2
Kralendijk, Bonaire 1
Charlotte, NC 1
Elmont, NY 1
Wellsford, Auckland 1
Idar-Oberstein, Rheinland-Pfalz 1
Las Vegas, NV 1
Peoria, IL 1
Troutdale, OR 1
Indianapolis, IN 1
Salt Lake City, UT 1
Dallas, TX 1
Redwood City, CA 1
Dublin, Leinster 1
Alden, NY 1
Farm Hill, FL 1
Duluth, GA 1
Thousand Oaks, CA 1
Orlando, FL 1
Lakewood, CO 1
San Diego, CA 1
Temecula, CA 1
Plattsburgh, NY 1
North Wales, PA 1
Pompano Beach, FL 1
Colchester, England 1
Columbus, OH 1
Atlanta, GA 1
Los Angeles, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • Ceased Ceasar Hernandez (@Ceased) reported

    @etrade ... then the market closes and you send EXPIRED notices on my buys... yeah no kidding, you caused it and wasted my day. Your phone lines just ring... your online support doesn’t work... it forces you to call into a system that puts you on permanent hold... WTH

  • UncleToughStuff @AOL.com (@UncleToughStuff) reported

    @Tyxsta @etrade I got back in a few minutes after I posted. I think it’s randomly not working for some people and then it mysteriously starts working again

  • Jcazz17 Joe Cazz (@Jcazz17) reported

    @etrade Hour and a half on hold. Exceptional customer service 👏

  • Ahlibobwa26 Ahlibobwa (@Ahlibobwa26) reported

    @etrade E*TRADE won’t allow me to withdraw my money. The customer service chat is disabled and nobody answers your phone. I’ve sent messages every day requesting to close my account but nobody ever answers. You are stealing my money.

  • MoneyLobster 💲 Money Lobster 🦞 #Maine (@MoneyLobster) reported

    @etrade why does your computer call and ask me to call you? What kind of customer service is that.

  • UncleToughStuff @AOL.com (@UncleToughStuff) reported

    @etrade is your mobile platform down?!? I can’t log in at all.

  • PaulRizzo504 Paul Rizzo (@PaulRizzo504) reported

    @etrade Is Etrade ever going to allow fractional trading? Like if you have over 25k? If in the investments is more then $10 or something? You allow DRIP with no issue so why not fractional?

  • camden0417 OHIO (@camden0417) reported

    @etrade @Freak_Ke I need y’all to contact me back. Customer service has been bad

  • AnthonyMontani3 Anthony Montanino (@AnthonyMontani3) reported

    @etrade It insanity how bad the customer service is @etrade

  • fantasy_judge The Fantasy Judge (@fantasy_judge) reported

    @etrade Correct me if I'm wrong about the process is supposed to work. A: I submit a deposit into my account. B: You take the money from my bank account. C: I buy stock We seem to have an issue with p Part C.

  • Iluv2zmzm Tabitha Morabito (@Iluv2zmzm) reported

    @etrade be nice if I could log on to my account changed password 3x already and keeps telling me invalid login! ...fix your website!!

  • msmel007 melissa a (@msmel007) reported

    @Ahlibobwa26 @etrade Same!!! They are the WORST!!!

  • tweetlesscormac There are some who call me Tim (@tweetlesscormac) reported

    @etrade deposit money. Try to trade. Account restricted. Try to call. Over an hour wait time. Wtf. Get it together.

  • Mr_GoGetTheBag Youtube: IGLivetv (@Mr_GoGetTheBag) reported from DeFuniak Springs, Florida

    @etrade really done cost me lose out on so much money it's not even funny. I know what I'm getting into just accept my damn order.

  • _krizzanne k . l o p e z 🦉 (@_krizzanne) reported

    I love @etrade customer service. They say 2 hours until someone joins the chat service, LOL....it’s been 5 hours and I’m still waiting 😠

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