E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
San Jose, CA 3
Manhasset, NY 2
Sunnyvale, CA 2
Athens, AL 2
Folsom, CA 1
Star, ID 1
Houston, TX 1
La Porte, TX 1
Berkeley, CA 1
Doral, FL 1
Rocky River, OH 1
Manchester, England 1
Riom, Auvergne-Rhône-Alpes 1
Chattanooga, TN 1
Honolulu, HI 1
Manvel, TX 1
Farmington Hills, MI 1
South Holland, IL 1
Spring Lake, NJ 1
Hayward, CA 1
Palm Harbor, FL 1
Panama City, FL 1
Seattle, WA 1
Downey, CA 1
Ashburn, VA 1
Flemington, NJ 1
San Diego, CA 1
Covington, GA 1
Orlando, FL 1
Detroit, MI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • msac1985 Johnny Pen (@msac1985) reported

    @etrade I transfer for Merrill Lynch to E trade Money on Friday 03/11/2022. And On Monday 03/14 /2022 Merrill Lynch confirmed transfer successfully,E Trade told still Processing transfer money SO SLOW. THIS IS TOO SLOW, ETRADE CEO or top management SHOULD CORRECT THESE Laid back PEOPLE.

  • jeridmg J̷̼̼̻̹̏͗̌̆À̸̛͔͇̦͆́̓̈́̍͝͝Y̶̛̍̕͝✪ (@jeridmg) reported

    @etrade Except you'll delete (yes delete) a loyal customer account and refuse to even speak to them. Why would anyone trust their money to a company that will close a 25 year account and then when asked why repeatedly they mail you their TOS that basically says "because we can"... RUN

  • N8SRE D. "Orville" Brodbeck (@N8SRE) reported

    @etrade, do you in fact HAVE customer service representatives, or just an endless hold queue?

  • Hailee4inn fuckleberry finn (@Hailee4inn) reported

    @etrade brother help tax forms are missing

  • baseballquixote . (@baseballquixote) reported

    @etrade your platform and Customer service are disaster. Just pathetic

  • jeridmg J̷̼̼̻̹̏͗̌̆À̸̛͔͇̦͆́̓̈́̍͝͝Y̶̛̍̕͝✪ (@jeridmg) reported

    @etrade Except you'll delete (yes delete) a loyal customer account and refuse to even speak to them. Why would anyone trust their money to a company that will close a 25 year account and then when asked why repeatedly they mail you their TOS that basically says "because we can"... RUN

  • kdcnett kdcnett (@kdcnett) reported

    @etrade etrade pro down, message "connection failed on 2 different desktops

  • e11ebin e11ebin (@e11ebin) reported

    @andiemain @ngaio420 @etrade once they went to a call center "management team" business model (maybe 5-8yrs ago) there service has been ****. if it wasnt such a hassle to pull my money i would have left a while ago.

  • tony09410800 Steez (@tony09410800) reported

    @etrade Hello ?? I tried calling multiple times just to be left on hold for hours . Live chat and messaging are also unavailable for some reason . Where’s customer support !?

  • 4WinnersUSA 4Winners (@4WinnersUSA) reported

    @missteencrypto Mine too - @etrade. They FROZE my account and basically interrogated me because I sent $ to an exchange. The minute the acct was unfrozen I closed all my eTrade accts - 12 year customer gone. DON'T USE ETRADE FOR ANYTHING.

  • rikycando4u Richiescal (@rikycando4u) reported

    @etrade WTF Do you idiots ever look at the real bugs on your etrade pro platform?? Can't call cuz you first don't answer. You d an etf's aren't showing any da t a on charts of a sudden today. Real nice!! Do your fkng jobs and fix you sht!!!

  • vinivinidogo creative scorpio (@vinivinidogo) reported

    @etrade I have some custodial accounts I need to remove from under my name. Downloaded the forms, but there’s not much in the way of instructions. Who do I contact for help?

  • TexasJustice5 Texas Justice (@TexasJustice5) reported

    @etrade fix your damn options chain!!! Deep in the money on those 421c and your bid and ask is all ****** up! Won’t let me sell

  • shannonblack995 Shannon Black (@shannonblack995) reported

    @etrade I’ve been trying to talk to an actual person for two days. Online FAQs is not what I need - who can help me ?

  • EWard8817 Edward (@EWard8817) reported

    Are some banks and financial institutions discriminating against clients who are transitioning assets away to crypto? I think they may be. Have seen similar issues with @etrade and @CitizensBank with delaying wires and unnecessary holds after transfers to @coinbase $BTC

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