E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Oklahoma City, OK | 2 |
| Loganton, PA | 1 |
| North Port, FL | 1 |
| Maricopa, AZ | 1 |
| Plano, TX | 1 |
| Ruskin, FL | 1 |
| Dublin, CA | 1 |
| Torrance, CA | 1 |
| New York City, NY | 1 |
| Atlanta, GA | 1 |
| Concord, NC | 1 |
| Fremont, CA | 1 |
| Wallingford, CT | 1 |
| Juneau, AK | 1 |
| Clermont, FL | 1 |
| Panaji, GA | 1 |
| Cypress, TX | 1 |
| Fort Lauderdale, FL | 1 |
| Portland, OR | 1 |
| Inkster, MI | 1 |
| Geneva, IL | 1 |
| Chicago, IL | 1 |
| Rock Hill, SC | 1 |
| Sacramento, CA | 1 |
| Daytona Beach, FL | 1 |
| Washington, D.C., DC | 1 |
| Kagha, Bhutan | 1 |
| Phoenix, AZ | 1 |
| Palm Coast, FL | 1 |
| Sollentuna, Stockholm | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
-
Robin Paul
(@hokie94) reported
@etrade im trying to sell a position and etrade pro is saying shares are in the position but the position still is open?? Please help. I’ve been on hold for over an hour. Your chat feature does not work.
-
CS
(@CS786110) reported
@etrade @pennystawkcawk @etrade Are you going to at least acknowledge you had a glitch in your platform and not keep your customers in the dark ?
-
CS
(@CS786110) reported
@etrade @pennystawkcawk What happened to your customer service ? This is platinum service to be put on hold for hours and not be able to get through to anyone ? It's concerning that nobody is available to assist when there is an issue with your platform.
-
DCarey3
(@DCarey3) reported
@SectorTrader @BullionNation @etrade Platinum here too. Been with them forever -- no problems till MS buyout.
-
Learn 2 Swim
(@Learn2Swim2021) reported
@etrade Literally every time I try to connect my bank to fund my account going on 12 hours: "We're unable to process this request at this time, please try again. If the issue persists, please call us for assistance." You guys must hate money.
-
Options Sniper
(@StevefromtheATL) reported
One broker I heard that was not down today was @etrade Talked to my neighbor that used to broker for them and they vowed never to have a outage ever again. Hope this is true.
-
Benny
(@BennyLate) reported
@ResearchRonin @BeckInvestLLC Many brokers stopped trading in it earlier. I had some covered calls in amc and couldn’t get out until nearly 10 central because of @etrade “system issues”. I bet.
-
Obey
(@obey369) reported
@StanTradingMan My @etrade worked perfectly fine until right at open. Then I couldn't log back in all day. Browser worked but super slow
-
Vito Gallo
(@VitoGallo12) reported
@unhingedtrader @etrade Was giving me problems all day today.
-
The People's Investor
(@ThePeoplesInves) reported
@JDuncan1987 @etrade We were in the same boat with @TDAmeritrade i was down $2,100.00
-
Joshua Truesdell
(@afvet333) reported
@etrade @pennystawkcawk Lol you put your phone number but I call no one answers. Line hangs up. Your company is a joke. I’m going to every page on stovktwits telling them what ur doing to me. I call and call and no help ever. I was told 4 times they’d fix if/when they answer. I’m done waiting on phone
-
Miltona
(@MiltonaTrades) reported
Fix the issues @etrade jesus aaaalllll day you guys cant handle it
-
New Paradigm Trader
(@paradigm_trader) reported
@Michael47514166 @hdanielferrari5 @etrade On the Orders page, for me it shows none having executed - but I haven't traded extended hours before so no idea if the site is just broken or if this is par for the course for extended hours trading. Seems broken to me. Either way, will not try again on etrade anytime soon.
-
joe🇨🇳(CCP Agent - #BLM - don’t ban)
(@joeforpotus2048) reported
@etrade can you guys please fix the chart lag, and freeze on E*TRADE pro. My chart went from freezing 2 times a day, to 6 times a day this week. While I’m in the middle of a trade... plz fix this ****
-
Norman Nillpraphan
(@nornill) reported
@JDuncan1987 @etrade TD Ameritrade was down too sane time !!