E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Cypress, TX 1
Fort Lauderdale, FL 1
Portland, OR 1
Inkster, MI 1
Geneva, IL 1
Chicago, IL 1
Rock Hill, SC 1
Sacramento, CA 1
Daytona Beach, FL 1
Washington, D.C., DC 1
Kagha, Bhutan 1
Phoenix, AZ 1
Palm Coast, FL 1
Sollentuna, Stockholm 1
Santo Domingo, Distrito Nacional 1
Las Vegas, NV 1
Camden, TN 1
Folsom, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • moreisdifferent Dan Elton (@moreisdifferent) reported

    I'm trying to get a new acct set up w/ @ETRADE, and can't get document upload to work. Max doc size is 5 Mb, & all they see is "white" PDFs. After 4 phone calls with support, I'll have to mail in the forms. These companies are tech dinosaurs, I see why $SOFI is skyrocketing lol..

  • vlsicareercraft VCC (@vlsicareercraft) reported

    @etrade has to be the worst brokerage account I’ve ever used. •Clunky interface 👎 •Terrible customer service 👎 •And honestly, it seems best at being the worst. Regret opening it. Never again.

  • blocked0912 Blocked0912 (@blocked0912) reported

    You suck @etrade! $38 reorg fees, can't purchase fractional shares and you cannot log in on your phone and your computer at the same time. @Fidelity solved all 3 of those problems for me. Thanks Fidelity!

  • Leo7518960101 Leo75 (@Leo7518960101) reported

    @etrade E*TRADE customer service is the most useless in the industry. I’m transferring my stuff to a different account. This is amazing.

  • ClassiTrader Classi 🦁 (@ClassiTrader) reported

    @etrade just FYI ……… your power Etrade platform is 💩. It’s like a bad joke . Morgan Stanley is really ruining what used to be the best broker right into the ground .

  • comic lil retard (@comic) reported

    @etrade fix your platform. Every time I try to sell a position since this morning your platform swaps the sell to a buy. Not sure what is going on...

  • ckomagan CK (@ckomagan) reported

    @tbonetrades @etrade and @etrade does not care to respond. Poor customer service.

  • khughbreslin HASHR Capital ☀️ 😶 (@khughbreslin) reported

    TradFi nonsense. Is @etrade having liquidity issues? 7 weeks ago I liquidated a Roth IRA account in order to transfer funds to an existing @iTrustCapital Roth I’ve called them 6 times. Each time I get a completely different reason for the delay. Today BS reason #6 @FINRA

  • peterkaplan269 peter kaplan (@peterkaplan269) reported

    @etrade E*TRADE is unethical. E*TRADE is ripping off traders, each traders, trapping traders and trades because of their slow down in their system. E*TRADE refuses to pay back traders when their system cost them money. This is a warning not to use the trade. Their fees are ripping you of

  • Mark_Lexus mark lexus (@Mark_Lexus) reported

    the annoying thing about @etrade is that their software doesnt group your options trades as you add them... if i sell a weekly 310/300 put spread it should stay like that in portfolio... not broken apart and have the 300 strike paired with previously sold 327.50 strike

  • KojiroSasaki Kojiro Sasaki (@KojiroSasaki) reported

    @etrade GIVE THE OLD PRO PLATFORM BACK. The new one is terrible - Lvl 2 ❌ - UI ❌ - Entire Experience ❌

  • m3lissab33 melissa burovac (@m3lissab33) reported

    @etrade is the ******* worst. don’t ever open an account there. incompetent thieves.

  • markflowchatter Marc Lehman (@markflowchatter) reported

    @IU_Tyler @etrade TOS is just as bad Tyler. I smell a merger of equals

  • ckomagan CK (@ckomagan) reported

    @etrade site is broken again...you place a limit order and it executes a market order. Fix the site idiots.

  • comic lil retard (@comic) reported

    @Etrade your web app is BROKEN I selected to sell specific lots which were in the profits, you executed on a different lot, causing me to take a loss. on TWO trades in a row. FIX YOUR ******* WEBSITE

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