E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Houston, TX 2
Salt Lake City, UT 1
Dallas, TX 1
Redwood City, CA 1
Dublin, Leinster 1
Alden, NY 1
Farm Hill, FL 1
Duluth, GA 1
Thousand Oaks, CA 1
Orlando, FL 1
Lakewood, CO 1
San Francisco, CA 1
San Diego, CA 1
Temecula, CA 1
Plattsburgh, NY 1
North Wales, PA 1
Pompano Beach, FL 1
Colchester, England 1
Columbus, OH 1
Atlanta, GA 1
Los Angeles, CA 1
Reşiţa, Judeţul Caraş-Severin 1
Metuchen, NJ 1
Rochester, NY 1
Loganton, PA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • CordovaTradez Julia Cordova✨ (@CordovaTradez) reported

    WTF is wrong with @etrade today Are we doing this by hand?

  • DrShaffopolis Chris Shaffer (@DrShaffopolis) reported

    That feeling when you're tweeting a stack trace at @etrade because their customer service person said "try refreshing the page" and hung up after waiting nearly an hour.

  • benjaminvanc benjamin vance (@benjaminvanc) reported

    @TheRealAPL @etrade My account also got locked I tried reaching out to support but was ignored contact babs_solutions on Instagram he’s a professional he helped me recover my account.message him I’m sure he’ll help you

  • arun_ayilliath Arun A K (@arun_ayilliath) reported

    @etrade - extremely dissatisfied with the service.

  • mattlucasva Matt Lucas (@mattlucasva) reported

    @etrade I've been on hold for 60 minutes trying to speak with a human. Etrade's password reset provided over the automated system didn't work either. Is there anyone that can help via Twitter?

  • BristolBryant Matthew Bristol Bryant (@BristolBryant) reported

    Your platform is a securities fraud crime @etrade I actually can't close a position because your site says it can't see I own the shares... now I'm on hold forever; @CNBC bad tech will crash this bubble @ARKInvest

  • LondonBoyPuffy PuffyPorter (@LondonBoyPuffy) reported

    @etrade really getting on my nerves man this is gotta be one of the worst brokerages ever you email call use the chat nobody gets back to you. The service is actually disgraceful. There must be a way to formally complain.

  • emmilydiaz Emily Diaz (@emmilydiaz) reported

    Anyone else get on @etrade in the morning and get a glitch around 6:30am?? Super annoying

  • LondonBoyPuffy PuffyPorter (@LondonBoyPuffy) reported

    Officially put in my complaint to the SEC in regards to @etrade disgraceful company. And if I don’t get a response I will be taking legal action against you too

  • bri4343 Algo Bundy (@bri4343) reported

    @etrade Your customer service is virtually non-existient.

  • rey_lowe Rey LoweIffert (@rey_lowe) reported

    @etrade as a customer of a trade I am livid right now I have spent over an hour seven times during January trying to contact customer service. I am now sitting on the phone for 49 minutes waiting to talk to my dedicated team. Do you even have customer service ready to switch

  • LondonBoyPuffy PuffyPorter (@LondonBoyPuffy) reported

    @etrade doesn’t know not only have I reported them to the SEC I will bombard them with tweets and emails until they answer and resolve the issue. Your will is not stronger than mine. If I have to keep thing going for a year I will do it everyday I will continue to spam you!

  • Billt134 Bill Thompson (@Billt134) reported

    @MoneyLobster @etrade @Fidelity For me it appears etrade service deteriorated since the MS acquisition , slow trades , Power Etrade desk charts are not coming up for certain stocks , during GME games I had the spinning wheel of death at the open and couldn't trade. Time for a move

  • CordovaTradez Julia Cordova✨ (@CordovaTradez) reported

    WTF is wrong with @etrade today? Are we doing this by hand?

  • cryptoboye cryptoboye (@cryptoboye) reported

    275 hour wait times for chat support @etrade are you kidding me!

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