E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Houston, TX 2
Atlanta, GA 2
Oklahoma City, OK 2
Alden, NY 1
Farm Hill, FL 1
Duluth, GA 1
Thousand Oaks, CA 1
Orlando, FL 1
Lakewood, CO 1
San Francisco, CA 1
San Diego, CA 1
Temecula, CA 1
Plattsburgh, NY 1
North Wales, PA 1
Pompano Beach, FL 1
Colchester, England 1
Columbus, OH 1
Los Angeles, CA 1
Reşiţa, Judeţul Caraş-Severin 1
Metuchen, NJ 1
Rochester, NY 1
Loganton, PA 1
North Port, FL 1
Maricopa, AZ 1
Plano, TX 1
Ruskin, FL 1
Dublin, CA 1
Torrance, CA 1
New York City, NY 1
Concord, NC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • RShore19 Rae Shore (@RShore19) reported

    @OptionsRule @etrade All of the platforms not working

  • DawnEquityTradi RTRP (@DawnEquityTradi) reported

    @etrade - AGAIN this happening!! I sold an NQ futures contract this morning and now it doesn’t show up in Power Etrade! So - I can’t close it! So far I am down over $1,000 …. This has happened before. Done with you. Moving everything to TD A.

  • SidonieWinfield SidonieW (@SidonieWinfield) reported

    @etrade your customer service sucks. Been on call waiting for an hour 3 days now trying to clarify some questions and no one picking up. No one with a call back at a certain time. Guess you don’t want my business? @SECGov @FDICgov

  • Jakefro09349846 Jake from state farm (@Jakefro09349846) reported

    @etrade wtf man get your **** working your ******* up my trades….what is this robbery

  • foygfactor LeFoy Grant (@foygfactor) reported

    Is the $AMC ticker on #powerEtrade just broken now?? Come on guys... @etrade

  • ClearyRj R.J.💲 (@ClearyRj) reported

    @BossBlunts1 I had same type of issues with @etrade today!

  • Phillip85694111 Phillip Lewis (@Phillip85694111) reported

    @etrade anyone with an ETrade account or Morgan Stanley account needs to pull the money out right now cuz it's not first class service trust me they're ruining my life cuz I need my $9,000 which they refuse to give me

  • Rico_Basi Rico Basi (@Rico_Basi) reported

    @etrade @MorganStanley you are holding my account hostage by disabling it due to suspicious activity. I get the security reasons but it should not take 4 days and hours on many phone calls to try to resolve the issue!!! #fail #lawsuit

  • sunwins888 sunwins888🇺🇦 (@sunwins888) reported

    @yoloption @etrade @tastyworks Did you get some issues with Interactive Brokers. I have some orders within bid ask and they are not shown although market as active. Don’t get executed too even when close to the bid or ask.

  • jordnsm Jordan (@jordnsm) reported

    I've never had so many issues with ANY broker like I've had with @etrade over the last week. Unreal

  • PackerFever Randall J Mott (@PackerFever) reported

    @AshTheSnkrhd RH is fine because you can then buy micro shares instead of expensive shares i.e. Google etc. However, @Etrade is good because of the layout and ability to customize charts. They will also send a checkbook & debit card. RH conversion back to cash is slow & charts suck.

  • _d_a_v_1_d David (@_d_a_v_1_d) reported

    Asked @etrade for help w/something in my acct on Friday. Rep told me he didn't think it was possible but would check on it. Same guy called me back today. It's a no-go but it was cool to get a personal followup on the phone from the same rep. Thanks @etrade 👍

  • Michael78864831 Michael Scott (@Michael78864831) reported

    @BossBlunts1 @Fidelity @etrade Based on the current price action leading up to the 3rd vs. last year this already appears to be nothing. Down 10% today heading for under $10 by Friday with no volume compared to last year. Last yr we were moving.

  • yoloption Yoloking of $TSLAQ (@yoloption) reported

    Super unreliable quotes today on @etrade, it's nuts. No issues with @tastyworks as usual. 🙄

  • writerlyai_bot Writerly.ai Answers Bot (@writerlyai_bot) reported

    @etrade WTF, how many times do I have to say it? — wayne (@WayneDupreeShow) January 25, 2019

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