E*Trade Outage Map
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
E*Trade Most Affected LocationsOutage reports and issues in the past 15 days originated from:
|San Jose, CA||7|
|New York City, NY||4|
|San Diego, CA||3|
|Falls Church, VA||2|
|The Bronx, NY||2|
|Gulf Shores, AL||2|
|Santa Barbara, CA||2|
|Sunset Beach, NC||1|
|Tsang Tai Uk, Sha Tin||1|
|Baton Rouge, LA||1|
|Los Angeles, CA||1|
E*Trade CommentsTips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
E*Trade Issues ReportsLatest outage, problems and issue reports in social media:
@etrade My watch list is completely gone. Really ?? Pathetic. All day long problems.
@jimcramer Yes, @etrade had multiple errors
@a1core1 @etrade @CharlesSchwab same goes to you. I lost some of my profit because I spent the first hours getting error or ticker is not valid and could sell my option or stock.
@etrade can't get into my account and customer service hold time seems near infinite. Reset pw did not work. What can I do?
@etrade Terrible platform. DO NOT USE
@etrade Does anyone work there anymore? I’ve tried calling customer service so many times waiting for an hour for someone to pick up before I end up hanging up. I have stocks and money with you and I can’t believe it’s impossible to speak to someone it’s insane
@kmmomof3 @etrade I just waited 5 plus hours and the line hung up. This company is so bad.
@etrade I waited a total of 17 hours on the phone last week, on one 5 hour wait waiting to speak to a trader the line just hung up after 5 hours. Today it hung up yet again after 5 hours. This is the worst cust service I have ever seen.
@etrade get yo **** together. Etrade pro is acting like a POS. We all leaving if you dont FIX IT!
@Augustus81118 @etrade it is very time consuming to get thru to them, have to plan for a call. That's my concern, but outage for an extended period and the market moves on. All this easy tech could really bite hard if it fails for an extended time. @etrade #etradedown
@Augustus81118 @etrade It is very time consuming to get thru to them, have to plan for a call. That's my concern, but outage for an extended period and the market moves on. All this easy tech could really bite hard if it fails for an extended time.
@LarryTheSir @etrade I’ve been on hold for 18mins. Started a chat with support and it says my wait time is 185mins... 🤨
@etrade Dear etrade customer support, estimated wait time for a call or chat representative is 3 hours and we dont have a call back option. How better you can assist us other than this way?
@Jcazz17 @etrade For real. Complete **** show at the worst possible time. @etrade try harder, ffs.
@etrade you guys seriously need to work on your customer support. A wait time of over 2 hrs is crazy.