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E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Columbus, OH 3
Ontario, CA 1
Noida, UP 1
Westminster, MD 1
Aiken, SC 2
Los Altos, CA 2
Katy, TX 3
Camden, ME 1
Chicago, IL 4
South Dennis, MA 1
Pacifica, CA 1
Berryville, AR 2
Bozeman, MT 1
Warren, MI 1
La Mirada, CA 1
South Burlington, VT 1
Bernville, PA 1
Denver, CO 2
Chelsea, MA 1
Miami, FL 4
Dallas, TX 3
Arab, AL 1
Los Angeles, CA 6
Lynnwood, WA 1
Loveland, CO 1
Waynesville, NC 1
Grayslake, IL 2
Hedgesville, WV 1
Cameron Park, CA 1
Santa Clara, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • ZeldaVegas
    ZeldaInVegas (@ZeldaVegas) reported

    .@etrade not showing any options for $AMC.....which is frustrating since I am holding puts which I would like to sell.... Their customer service says it will be 2-3 days before I can sell them. I can hope the crash continues.... Very frustrating.

  • TbBagger
    TB (@TbBagger) reported

    @Gianlu77Gian @7219Giangy @etrade yes private. no problem

  • ChadRidings
    Chad Ridings (@ChadRidings) reported

    @etrade Ridiculous! This post is from over 2 years ago and you still haven't invested money into your Customer Support?! I bet you gave your CEO & shareholders a ton of money, no questions asked. This crap needs to stop! Leadership squandering money and not reinvesting in their product.

  • bcknbus
    Jason Kawazoe (@bcknbus) reported

    I guess @etrade customer service has crashed with the market! Worst ever! 90min wait and worst service this is why offshoring work is a thing #Banking #trading

  • ChadRidings
    Chad Ridings (@ChadRidings) reported

    @etrade Ridiculous! This post is from 2 years ago and you still haven't invested money into your Customer Support?! I bet you gave your CEO a ton of money, but none invested back into your product. This crap needs to stop! Leadership squandering money and not investing in the product.

  • SteveEsker
    Steve (@SteveEsker) reported

    @JamesEadrich @etrade They finally answered the call 1 hr and 22 minutes on hold. Although they fixed one issue they unlinked my checking account. Worthless customer service @Etrade

  • TheGoldApe
    GOLD APE ⚡️🔮💰💎🦍🚀🇺🇸🧠🧬 (@TheGoldApe) reported

    APPARENTLY @etrade CALL IN CUSTOMER SERVICE HAS NO IDEA WHEN WE WILL GET OUR $APE SHARES. I CALLED THEM, “THEY HAD NO INFORMATION & HOPED IT WOULD BE RESOLVED SOON.” SHE SAID POSSIBLY TUESDAY. $AMC #APE @CEOAdam @AMCTheatres LET’S SEE WHAT HAPPENS COME MONDAY THE 22ND.

  • dewdrop_ww
    frog in bed 🐸🛌😴 (@dewdrop_ww) reported

    @etrade I've been a long time satisfied @CharlesSchwab customer but i was attracted to trade's low fees and ability to access vgfunds fee free. I transferred of $10k worth of assets (small part) just to try out the platform and regret it. Locked out for transferring money to et??

  • glengarrygl
    JohnBelleville (@glengarrygl) reported

    @etrade @Chunami no you don't. If you appreciated customers, you would service them. I'm currently in the process of moving accounts. a litttle over $1million in the accounts and they treat you like garbage

  • nowyre
    N Wyre (@nowyre) reported

    @ledax @etrade Same here — two weeks. No new account set up ( I’m an existing customer). No chat available for weeks. No way to communicate except via phone call, which has interminable delays

  • nowyre
    N Wyre (@nowyre) reported

    @harryhaller62 @etrade I have been a customer for decades; when I tried to open a savings acct they just IGNORED it. I asked via Twitter, they said to call. When I called, excessive wait time. They clearly don’t want our money. With customer service like this, might be for the best that it failed.

  • EssKayOC
    EssKay (@EssKayOC) reported

    Hey @etrade, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation

  • cooleysean
    C (@cooleysean) reported

    What has @MorganStanley done to @etrade? The whole customer experience has degraded exponentially. Sad. Loved E*Trade

  • glengarrygl
    JohnBelleville (@glengarrygl) reported

    @GailHedglin @etrade the worst service- be like me. Start moving accounts. Over $1million there and they don't care. They don't deserve your business

  • IdealisticGary
    Idealistic Gary Gensler (@IdealisticGary) reported

    @CEOAdam I just had a convo with @etrade and they are confused as ****. They told me "Etrade will receive the $APE shares directly from the transfer agent directly." SHADY AF!!!

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