E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Houston, TX 3
San Francisco, CA 2
Kralendijk, Bonaire 1
Charlotte, NC 1
Elmont, NY 1
Wellsford, Auckland 1
Idar-Oberstein, Rheinland-Pfalz 1
Las Vegas, NV 1
Peoria, IL 1
Troutdale, OR 1
Indianapolis, IN 1
Salt Lake City, UT 1
Dallas, TX 1
Redwood City, CA 1
Dublin, Leinster 1
Alden, NY 1
Farm Hill, FL 1
Duluth, GA 1
Thousand Oaks, CA 1
Orlando, FL 1
Lakewood, CO 1
San Diego, CA 1
Temecula, CA 1
Plattsburgh, NY 1
North Wales, PA 1
Pompano Beach, FL 1
Colchester, England 1
Columbus, OH 1
Atlanta, GA 1
Los Angeles, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • tradeviewspy DD masked man (@tradeviewspy) reported

    @etrade why is it every f time the market shits the bed your l2 and charts stop working .. Wtf

  • exitmultiples MajorTrades (@exitmultiples) reported

    Down goes @etrade. @thinkorswim still functioning

  • RomanCraig312 Roman (@RomanCraig312) reported

    @etrade holler at me. Can't sign in to account. Can't get anyone on the phone.

  • wubville OG 151 (@wubville) reported

    The mobile experience on the @etrade app is 0/10. The customer service is -4/10. Been on hold for 1 hour and counting

  • StockTrickNick @StockTrickNick (@StockTrickNick) reported

    After @etrade platform kept shutting down during my livestream last night I'll be switching over to @WebullGlobal, only question is:

  • Mikey_G36 Mike Gurenlian (@Mikey_G36) reported

    @etrade is by far the worst brokerage app I’ve used. Absolutely no customer service

  • CathrynLopezRE Cathryn Lopez (@CathrynLopezRE) reported

    @etrade why have I called multiple times, been on hold for as long as 40 minutes and still no answer on your customer “service” line? This is ridiculous and what I am calling (lifting a restriction on account) about cannot be done online.

  • Bazooka_Chip Bazooka-Chip (@Bazooka_Chip) reported

    @Dt57641474 @etrade4rias @etrade Oh yeah...no doubt about making it back...just giving them **** about charging us for something we as share holders have zero input in. If I requested a service, then I have no issues paying the charge. Like the fact I pay them $9 monthly for a Pro Account.

  • flintb22 Flint Beckstone (@flintb22) reported

    You need to fix your power @etrade app. WTF!! gains are all zeros.

  • KABKA3CEBEP Eugene (@KABKA3CEBEP) reported

    @TheLastMohicans @etrade Wow, when did it happen? For the last two days I'm constantly getting kicked out of my acc. with a message "You've been logged out because another session is started using your Login and Password". I'm thinking about withdrawing my money and closing my account.

  • DinaMarie84 Dina (@DinaMarie84) reported

    @etrade Pro f'd up all day again so far. FIX YOUR SH*T! 🤬

  • justsomeGloss Melissa “Gloss” (@justsomeGloss) reported

    @AllyInvest has the worst customer service I’ve experienced. No one answers the phone to speak to your customers, it’s always an automatic message that this company is experiencing high call volumes. Hey, @etrade, do y’all have better customer service than this?

  • SkidWard____ no clue (@SkidWard____) reported

    @etrade fix your calculations

  • SteamForeverFan Kandy (@SteamForeverFan) reported

    @etrade one tickr is almost always frozen. Today it's $TWTR Fix this! #etrade

  • itry2trade itry2trade (@itry2trade) reported

    Hey guys, I set up my hot keys on #etradepro. I set one key to buy at .01 above bid. The key itself executes but attempts to purchase the stock at .01 and doesn’t take into account the price of the stock. Help me @etrade

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