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E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
San Jose, CA 1
Winter Park, FL 1
Lilburn, GA 1
Brooklyn, NY 1
Camarillo, CA 1
Dade City, FL 1
Menoken, ND 1
Charlotte, NC 1
Fairport, NY 1
Chesapeake, VA 1
Canovanas, Canovanas 1
Baltimore, MD 1
Los Gatos, CA 1
Newark, NJ 1
Atlanta, GA 1
Raleigh, NC 1
Modesto, CA 1
Fort Collins, CO 1
Euless, TX 1
Chicago, IL 1
City of Saint Louis, MO 1
Westland, MI 1
Huntsville, AL 1
Virginia Beach, VA 1
Milwaukee, WI 1
Los Angeles, CA 2
Denver, CO 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • max2205
    max2205 (@max2205) reported

    @wallstengine i bet mostly @etrade accounts that can't stand their new trading platform which they refuse to fix after 6 months released

  • Mama_Asp
    Mama Asp (@Mama_Asp) reported

    @etrade 's hold music has now given me PTSD. I have never had such poor customer service in my entire life! A month into this nightmare and I still have no access or answers.

  • CrispinCowan0
    Crispin Cowan 🇺🇦 (@CrispinCowan0) reported

    @ImmuteSheesh @etrade If price:value is a divide-by-zero error, then the "security" is pure scam. When you hold #crypto, you are a chump holding a bag of air.

  • benjune
    Ben June (@benjune) reported

    @SouthSideDwayne @etrade @etrade this can't happen. FIX NOW

  • 77RepublicanWS
    GreenCandleLover 🇲🇽 (@77RepublicanWS) reported

    @etrade Worst trading app! Stay away! Execution latency and platform lag are major complaints among active traders on E*TRADE, especially during periods of high market volatility. The platform frequently frustrates day traders and options scalpers.

  • TRJessicaOwens
    TheRealJessicaOwens (@TRJessicaOwens) reported

    @etrade HEY, FIX YOUR POWER ETRWDE APP, NOT SHOWING THE DAY’S CHANGE IN FUTURES!! FIX IT

  • osarood
    Osman Sarood (@osarood) reported

    @etrade 's platinum service is crap! Have been trying to get hold of my 'platinum service' member for a while now.

  • LyleMAlzado
    Lyle Alzado (@LyleMAlzado) reported

    @etrade Etrade is down again

  • middatyildiz
    Middat Yildiz (@middatyildiz) reported

    Is @etrade having market data feed error, feed corruption, or a quote dissemination issue? @MorganStanley

  • bigcountry2050
    BigCountry (@bigcountry2050) reported

    @benjune @etrade same - Too Busy is the error

  • AccessIPOs
    Craig Stephens | Access IPOs (@AccessIPOs) reported

    @HubSnub @CharlesSchwab @etrade And for the record, ETRADE has historically been the worst. This is an anomaly for them.

  • ELITESTOCKPICK
    Mickey (@ELITESTOCKPICK) reported

    @etrade your system is down again, not dependable

  • MisterWittman
    Mister Wittman (@MisterWittman) reported

    Of course @etrade is down and I can’t sell

  • CharlieBHarper
    Charlie Harper (@CharlieBHarper) reported

    @etrade That call, where I was again told there was a "known technical problem" was resolved, despite it taking the online agent 45 minutes of mostly delayed, circular conversation before he attempted to understand the problem, much less direct me to a solution. But he continued to tell me he couldn't get into any specifics unless I capitulated on my identifying data.

  • nitsujader
    Justin Reda (@nitsujader) reported

    Hey @etrade since your feedback form fails to submit: Got locked out of my account because you decided to send a text message without mentioning that message is coming. This is a terrible user experience and is making me consider closing the account. There is no way to turn off that setting either? I just need to expect some trades might have a confirmation follow up now? wtf?

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