E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sacramento, CA | 1 |
| Daytona Beach, FL | 1 |
| Washington, D.C., DC | 1 |
| Kagha, Bhutan | 1 |
| Phoenix, AZ | 1 |
| Palm Coast, FL | 1 |
| Sollentuna, Stockholm | 1 |
| Santo Domingo, Distrito Nacional | 1 |
| Las Vegas, NV | 1 |
| Camden, TN | 1 |
| Folsom, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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¡¿evetS
(@SteveIsAJackass) reported
Talking babies are never funny, especially when they have a second rate Ryan Reynolds voice and personality. @etrade @etradebaby Also, the fact that you've given this thing a twitter account. Bad marketing firm. Bad.
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Jazzartdesign
(@jazzartdesign) reported
@etrade where is deaf/hoh account support? I need immediate support for my account and I cannot call phone number.
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John
(@bohnjaxter) reported
@WillyMeatsauce1 @etrade "Read the fine print. We trickling down tax payments, not money!"
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Andy
(@chitowndude312) reported
@etrade does anyone work there? Been on hold for 3 hours and you don’t answer my direct messages. Please help trying to find a wire.
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DEEP STATE
(@MtHoodSasquatch) reported
@etrade Hey your dumb system wont let me open my mandated employee stock brokerage account and no one at E-Trade is at work to help since it's a "bank holiday"
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tonia 💞 ✨🦄 warrior unicorn
(@tonia) reported
First time ever filing for a tax extension because @etrade can’t seem to send a form I understand or give me answers when I contact support. 🤬🤬🤬
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A.C
(@AtsmonNow) reported
@etrade What a disgrace, 3.5 hr waiting on the phone with your dumb music playing, and still no response. HELL of a customer service !. See you in court for not providing tax info in timely manner. You'll be liable for any latencies on my tax report !.
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Elle Jay
(@lovey_sez) reported
@etrade This month I rolled 2020 Roth 401k contributions from TransAmerica to my eTrade IRA. U categorized the post tax contribution as 2022, creating an overage since I already maxed out 2022. Despite me & Transamerica letting u know the funds were 2020. How can u fix this?
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James Sun
(@LSKMSun) reported
@etrade Call for what??? I have pointed out the issue ... why you want to waste more of my time? Reckless reply
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Shawna Kat Bell
(@kat_shawna) reported
@chitowndude312 @etrade I'm also have the same issues. I can't stay on hold for hours on end. @etrade seems to be willfully okay with this low level service.
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Common Cents (Natural immunity) (Seed Oil Free)
(@Enorec) reported
@etrade waiting 2+ hours to speak to a customer service rep is outrageous and unacceptable.
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Jatin Batra
(@jat_bat) reported
@etrade kindly share your email address, have some queries. Not able to reach India Customer Service. Urgent
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Robert Dobson
(@Bob_Dobson) reported
@etrade your technology doesn’t work. Resetting password through IVR and temporary password does not work. Virtual chat flips off password reset process when trying to enter your user ID. Maybe fix your technology and you would not have two hour wait times for customer service.
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dandantheman🍌
(@cryptoman115) reported
@etrade @beyondprotocol1 is down significantly from launch 4 months ago due to social engineering attack & botched unlock of 1/4 of tokens. Price is bottomed & should 10x due to mainnet & top 5 exchange listing. SOL type of growth. Solid fundamentals & long term play #DontMissOut #crypto
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Damon Sherwin Clump
(@SherwinClump) reported
@etrade you’re platform is terrible. I’m transferring my wife’s account to another broker. She purchased 10 shares of APPL at 10am, 10 more at 12pm and 10 at 1pm. Then sold out of the AAPL position at 2pm and you guys counted that as 3 daytrades and flagged her with PDT
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