E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Oklahoma City, OK 2
North Port, FL 1
Maricopa, AZ 1
Plano, TX 1
Ruskin, FL 1
Dublin, CA 1
Torrance, CA 1
New York City, NY 1
Atlanta, GA 1
Concord, NC 1
Fremont, CA 1
Wallingford, CT 1
Juneau, AK 1
Clermont, FL 1
Panaji, GA 1
Cypress, TX 1
Fort Lauderdale, FL 1
Portland, OR 1
Inkster, MI 1
Geneva, IL 1
Chicago, IL 1
Rock Hill, SC 1
Sacramento, CA 1
Daytona Beach, FL 1
Washington, D.C., DC 1
Kagha, Bhutan 1
Phoenix, AZ 1
Palm Coast, FL 1
Sollentuna, Stockholm 1
Santo Domingo, Distrito Nacional 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • jdhorth Dustin Norjth (@jdhorth) reported

    @etrade Hi / Low ticker not working and Market Movers lists are limited to 10 rows down from 25? Good morning.

  • CherrellRene Sister Toldja (@CherrellRene) reported

    Is there a class action lawsuit against @RobinhoodApp that I can join? When working with money, it shouldn't take this long to fix an access problem for a customer. @etrade would never!!

  • Pantelwolf Pantelwolf (@Pantelwolf) reported

    Dear @etrade , I have had dealt with bad experiences with fintech before, but you are a league of your own. Ever since they moved us to your poxy service we only had problems. Your UI is a glorified Geocities, your support is limited to waiting forever on your US only landline,

  • mohitg77 Mohit Gupta (@mohitg77) reported

    Etrade, you need to have better customer service. CSR didn't havr any trading knowledge and I am told to wait for 3 hours to talk to another CSR. My cash covered put was exercised incorrectly today. Reference# on message center is 9505246.@etrade #fairtrading #CustomerService

  • 0001_Trader 🚀🚀 0001 TRADER 🚀🚀 (@0001_Trader) reported

    @btxj @HuntingGOAT Get @etrade and you won't have that problem! There is no limit to the amount you can put on 1 order. Buy all the $HCMC you want! #HCMC #HCMCArmy #HCMCToDaMoon

  • TheCyrptoLark Lark Davis (@TheCyrptoLark) reported

    @prvashisht @etrade It was unbearable for me after numerous appeals to the support team and nothing was done, until i came across @Ray14richard and he fixed it completely he can help you with your account recovery/unlock, 2FA recovery/bypass.

  • VellenueRealty Vellenue (@VellenueRealty) reported

    @etrade How hard is it to fix your piece of **** ETRADE PRO how ******* hard is it tell me i am listening.

  • IdRatherBeFunny PAL (@IdRatherBeFunny) reported

    Hey @etrade can you give me a response to my support question? Originally sent on 2/20 and I've gotten 2 completely irrelevant responses that ignore my question. Haven't heard anything since 2/28.

  • OTC_Stones Kris (@OTC_Stones) reported

    @SniperTradesOTC @etrade yeah, it's like they've given up haha, and hold times now when you call are the absolute worst

  • alcolysol she/her (@alcolysol) reported

    your customer service is TRASH @etrade i just want my transfer.

  • fistelhelena helena fistel (@fistelhelena) reported

    @etrade I can't get in touch with your customer service team via live chat, have waited 3 hours on the phone with no one picking up and have sent several secure messages. I want my money out of your horrible platform. your customer service is despicable (1/2)

  • Hercules_Trader Hercules (@Hercules_Trader) reported

    @etrade Gotta help the people out and fix that level 2 and other issues Just terrible lately, unless I am on the only one then 🙃

  • Santos4Congress George Santos (@Santos4Congress) reported

    @etrade your shenanigans are getting on my nerve, I’ve been trying to get a hold of one of your customer service reps for 2 days with no success! Waiting on hold for over 40 mins and then the call drops... I need to talk to someone ASAP!

  • Salvatorepaps Salvatore Pappalardo (@Salvatorepaps) reported

    @etrade why does your high low ticker only work on some days? Can we fix that?

  • ChowYun_Fat168 Chow Yun-Fat (@ChowYun_Fat168) reported

    @etrade @MorganStanley please fix your E*TRADE pro platform. It Lags everyday at open and close!

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