E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Oklahoma City, OK | 2 |
| Loganton, PA | 1 |
| North Port, FL | 1 |
| Maricopa, AZ | 1 |
| Plano, TX | 1 |
| Ruskin, FL | 1 |
| Dublin, CA | 1 |
| Torrance, CA | 1 |
| New York City, NY | 1 |
| Atlanta, GA | 1 |
| Concord, NC | 1 |
| Fremont, CA | 1 |
| Wallingford, CT | 1 |
| Juneau, AK | 1 |
| Clermont, FL | 1 |
| Panaji, GA | 1 |
| Cypress, TX | 1 |
| Fort Lauderdale, FL | 1 |
| Portland, OR | 1 |
| Inkster, MI | 1 |
| Geneva, IL | 1 |
| Chicago, IL | 1 |
| Rock Hill, SC | 1 |
| Sacramento, CA | 1 |
| Daytona Beach, FL | 1 |
| Washington, D.C., DC | 1 |
| Kagha, Bhutan | 1 |
| Phoenix, AZ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Jeff N
(@JeffOfHoboken) reported
@etrade Your customer service does not pick up and if this nonsense continues I am going to move all my money out. Hold times longer than 5 minutes equals poor customer service, the lowest quality.
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Suzy Taylor Oakley
(@OakleySuzyT) reported
@KimBarboo @etrade I've had the same situation with my web host. Finally just switched it. I didn't bother to let him know, though, because he was too busy to help me the bajillion times I reached out. Today, I start fresh.
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Shawn Smith 🌊
(@BRougeLA) reported
@MichelleK_McKay @DuckyKen I don't work there or anything, but I've been with @Etrade for over 20 years. They're great about processing deposits quickly, I haven't paid an ATM free in all that time, and always good customer service. I use my primary brokerage acct as my checking acct.
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Lady Slytherin
(@itsladysly) reported
@etrade I referred my gf to you for an account, and now I’m embarrassed. We’ve been on hold for almost an hour trying to speak to someone in customer service. 😡😡😡
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Fiercely Financial
(@FiercelyFinance) reported
@etrade The support network is key!
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Peter Spitza
(@Petwittit) reported
@etrade hanging in international line for ages for simple password reset! Alternative phone numbers didn’t work.why not having 2-3 security questions and we’re done, online, no support required!
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Very Merry Kim!
(@KimBarboo) reported
Hey @etrade... is there a reason I get "The service you requested is temporarily unavailable. Please try back later" multiple times a day, every single day?
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John T Pattwell
(@MasterOfCutlets) reported
Does anyone out there use @etrade I’m not sure how they have any customers. Worst company ever!
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Ahlibobwa
(@Ahlibobwa26) reported
@etrade E*TRADE continues to hold my money against my will. I have tried to withdraw my funds, but you won’t verify my account and I get the same error message every time. Nobody answers your ‘customer service’ number. Your live chat is disabled. I demand my money back.
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b
(@peyton976) reported
@OCMillionaire @etrade People need to learn. Gurus who claim to be making millions in the market won't be pumping stocks and selling you $100s of dollars a month running a sub service
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akshata almad
(@purplehaziness) reported
@etrade @javy_duty I have been trying to call to reset my password since the last four months!!!! No one is responding and this is getting ridiculous. I need to file my taxes and need to access my account. Please help!!! #etrade
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Joe
(@joe_octo) reported
@Matthew38110846 @pufmeister @etrade is very slow. I had the same thing happen with a different ticker and it took almost 10 trading days to resolve. Their customer service is also terrible.
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Ravi Naarla
(@rnaarla) reported
@etrade Your customer service sucks big time. I have an employee stock option. Trying to reach customer service for 2nd day in a row. After 30 mins call still going on. If you have higher call volume increase the intake. Don't make the customer wait forever, we also have a job
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Phred Bear
(@Phred_Bear) reported
anyone else been having issues with @etrade #ETURD lately? Webpage been having issues.. across several accts.
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Ahlibobwa
(@Ahlibobwa26) reported
@etrade E*TRADE continues to hold my money against my will. I have tried to withdraw my funds, but you won’t verify my account and I get the same error message every time. Nobody answers your ‘customer service’ number. Your live chat is disabled. I demand my money back.