E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 2
Oklahoma City, OK 2
Pompano Beach, FL 1
Colchester, England 1
Columbus, OH 1
Los Angeles, CA 1
Reşiţa, Judeţul Caraş-Severin 1
Metuchen, NJ 1
Rochester, NY 1
Loganton, PA 1
North Port, FL 1
Maricopa, AZ 1
Plano, TX 1
Ruskin, FL 1
Dublin, CA 1
Torrance, CA 1
New York City, NY 1
Concord, NC 1
Fremont, CA 1
Wallingford, CT 1
Juneau, AK 1
Clermont, FL 1
Panaji, GA 1
Cypress, TX 1
Fort Lauderdale, FL 1
Portland, OR 1
Inkster, MI 1
Geneva, IL 1
Chicago, IL 1
Rock Hill, SC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • Ganneshk18 Ganesh Kumar (@Ganneshk18) reported from Medchal Malkajgiri, Telangana

    Hello @etrade, im not able to login etrade account. It says password has changed. I haven't changed the password. When im trying to reset the password, Its not allowing to change.

  • HermanSpears Herman 🎱 (@HermanSpears) reported

    @JovanCa05167682 @etrade I know right. They should’ve told that it’s under maintenance not error due to wrong credentials…

  • Ohh_Geesz oG🗽🇵🇦 (@Ohh_Geesz) reported

    @KBase90 @etrade I’m heating it’s an outage. Im was getting ready to lose my ****.

  • maypaaes Grace Garcia (@maypaaes) reported

    @Snowy_Core420 @The_Soul_Man_ @etrade You can Message Fast_cyber001 on Instagram he is good when it comes to recovering of hacked, suspended and disabled account, he help me fix mine

  • HermanSpears Herman 🎱 (@HermanSpears) reported

    @redsoxslut @etrade IKR! They dont even tell whether it’s bec of maintenance cos that wrong credential error makes people worry!

  • HermanSpears Herman 🎱 (@HermanSpears) reported

    @TheincrediblePk @etrade Same! I hope it is only under maintenance issue.

  • Ilovegoodgramm1 Ilovegoodgrammar (@Ilovegoodgramm1) reported

    @etrade Answer your phones!! Or get an email address to complain to!

  • learn2techwoman this is the way💎🤲 (@learn2techwoman) reported

    What hell @etrade, no email about maintenance to anyone?? Scare everyone with the "your password has been changed" this has upset me greatly to move from your platform elsewhere. Why not let your customers know, isn't that what business' do esp when dealing with $$? #etrade

  • redsoxslut Chris Sale’s Neck | Tanner Houck Truther (@redsoxslut) reported

    @Snowy_Core420 @HermanSpears @etrade I called and they said my wait time is “approximately 60 minutes” so **** that lol

  • bandman_phezzy P (@bandman_phezzy) reported

    Switch my trading account to @etrade worst platform I’ve used so far

  • Financi34544151 MHL (@Financi34544151) reported

    @etrade 90 min. phone wait times. Live Chat never operating, snail pace funds deposit clearance times. Delayed quotes for whatvr stupid reason. I cant believe this company has not gone out of business yet. Step up your game, @etrade. @TDAmeritrade is eating your lunch.

  • Snowy_Core420 Joshua (@Snowy_Core420) reported

    @learn2techwoman @etrade dude i am having the same problem

  • mohdelshazly Mohamed (@mohdelshazly) reported

    @etrade horrible experience with customer service 2 hours on hold and no answers - live chat is have to wait forever and no answer for an urgent matter any hope !???

  • mrdorsey2017 mrdorsey2017@gmail.com (@mrdorsey2017) reported

    @etrade I have trying to get in contact with Coustmer service for 3 weeks I'm trying to transfer my stock your online chat doesn't work and I can't find any email address

  • lisapaul1024 lisa (@lisapaul1024) reported

    @etrade how do I fix a problem with my account I’ve been on hold for over two hours. Call back ? No online chat?

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