E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 3 |
| San Francisco, CA | 2 |
| Charlotte, NC | 1 |
| Elmont, NY | 1 |
| Wellsford, Auckland | 1 |
| Idar-Oberstein, Rheinland-Pfalz | 1 |
| Las Vegas, NV | 1 |
| Peoria, IL | 1 |
| Troutdale, OR | 1 |
| Indianapolis, IN | 1 |
| Salt Lake City, UT | 1 |
| Dallas, TX | 1 |
| Redwood City, CA | 1 |
| Dublin, Leinster | 1 |
| Alden, NY | 1 |
| Farm Hill, FL | 1 |
| Duluth, GA | 1 |
| Thousand Oaks, CA | 1 |
| Orlando, FL | 1 |
| Lakewood, CO | 1 |
| San Diego, CA | 1 |
| Temecula, CA | 1 |
| Plattsburgh, NY | 1 |
| North Wales, PA | 1 |
| Pompano Beach, FL | 1 |
| Colchester, England | 1 |
| Columbus, OH | 1 |
| Atlanta, GA | 1 |
| Los Angeles, CA | 1 |
| Reşiţa, Judeţul Caraş-Severin | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Wright
(@StewrighSteve) reported
@etrade E*trade how do I know that my proxy vote for my AMC and Ape shares actually get processed? I called E*trade last week and was told my brokerage shares were lent out without my authorization then you called back and said that was in error so how do I know the truth?
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TraderCaesar
(@JCaesarTrader) reported
@etrade You lost me as a customer due to: 1. Constantly having to call you about simple issues. 2. The overly difficult process to open my LLC brokerage account. (Had to call you 3 times) 3. Total kerfuffle trying to close said account. Just close it already..please!!
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Harvey.S
(@Digital_Assets3) reported
@etrade why is Etrade's customer service is so bad? No live chat, no social media support, hours of waiting on call, etc. I tried reaching out multiply ways but never received useful response!
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Lance T. Storm Fan Account
(@RockandPinball) reported
@benedetto_frank @etrade rejecting both buy & sell orders for $CLNV wtf
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Stefan Dobrev
(@mrdobrev) reported
@JohnnyStock7 @etrade Nah, they don't have customers, they have donors. Criminal company holding me hostage and will not be able to pull my funds. Currently on hold AGAIN, 30 mins and NO resolution, no service, completely brainless and useless people
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Soccer Rabbi
(@soccer_rabbi) reported
I have now virtually guaranteed that no betting company is gonna sponsor HTHL anytime soon. I’m ok with that. I’d be happy to sponsor something dreadfully boring with a slow rate of return like creating a Roth IRA with @TDAmeritrade or investing in market-based etfs w @etrade .
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Nitin Kabra
(@nskabra) reported
@etrade what is the toll free customer support number to call from India.
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UghEnoughIsEnough
(@AesopJankins) reported
@etrade why am I on hold for AT LEAST 20 min. when I call your company? Don’t you realize this hassle deteriorates millions of Americans’ overall mood, on a long term basis? People don’t realize how much Jan 6 incident and THIS kinda crap are related #CustomerIsKing #DoBetter
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Greg
(@Greg13868007) reported
@ApprovalPre @etrade Can't stand their stupid commercials targeting meme stocks!
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Roman McCoy
(@cutpath) reported
@etw_burn @etrade What ********? Is this just TGGI or other otc?
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Craig Allen
(@BiznizOfMonkeyz) reported
@etrade please fix your auto capture for deposits. It’s unusable.
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Roberto Aguiar
(@us_ofroberto) reported
@MerrillEdge Agreed on worst service. And average wait time of 60+ minutes (on 3 separate calls this week). Associates place you on hold to never return and test your wait patience. It is in no way a model of any kind of business. @etrade has been pretty efficient.
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Stefan Dobrev
(@mrdobrev) reported
@etrade You have the worst support in the world, it is actually criminal!!!! I will take you to court for withholding funds, not resolving my issue and when I have issue with tax authorities, what will you do you imbeciles?!?!
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jonathan
(@jonathan5tymes) reported
@etrade your part of the problem. Give back the buy button $CLNV
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Bourbon Bob
(@JohnnyStock7) reported
@etrade Lowered your service. Takes nearly a week to get anything done.
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