E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Juneau, AK | 1 |
| Clermont, FL | 1 |
| Panaji, GA | 1 |
| Cypress, TX | 1 |
| Fort Lauderdale, FL | 1 |
| Portland, OR | 1 |
| Inkster, MI | 1 |
| Geneva, IL | 1 |
| Chicago, IL | 1 |
| Rock Hill, SC | 1 |
| Sacramento, CA | 1 |
| Daytona Beach, FL | 1 |
| Washington, D.C., DC | 1 |
| Kagha, Bhutan | 1 |
| Phoenix, AZ | 1 |
| Palm Coast, FL | 1 |
| Sollentuna, Stockholm | 1 |
| Santo Domingo, Distrito Nacional | 1 |
| Las Vegas, NV | 1 |
| Camden, TN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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phamologist
(@gamerphamer) reported
@etrade fix the chart issues. This is ridiculous.
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phamologist
(@gamerphamer) reported
@etrade fix the damn chart issues Pos
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Pratik Prabhu
(@prabhu_pratik) reported
@etrade There is no resolution even after 5 weeks ! There is utter confusion between the teams in @etrade. Everyone is just passing the ball with no answer even after 5 weeks!! The long wait time and inefficiency of @etrade is causing so much pain. THIS IS THE WORST!
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Options Master 🇺🇸
(@Options_Master1) reported
It's 11:30 on Wall St. and @etrade Pro charting is still down. Unacceptable @MorganStanley. This POS Platform needs to be scrapped. #etrade #POS
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Aubrey Battle
(@AubreyBattle) reported
@etrade I have lost access to my symantic authenticator so online password reset is impossible. There is no phone assistance for this and e-mail requires authenticator. Help needed
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Jeff Tickell
(@TickellJeff) reported
Update: Called/Spoke to @etrade. This is a known issue on their end, but they do not have an ETA for a fix. On another note, 30+ min wait times to speak to a level 1 tech is unacceptable. ETrade, you need to hire more CSRs.
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DJ No Delay
(@DjNodelay) reported
@IvanC58299890 @etrade stole your money it’s the worst platform for trading penny stock or any stocks too much feel even for ticker change $40 and reverse splits too @etrade horrible company they are thieves
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Big Market Loser
(@Market_Loser) reported
@etrade @MorganStanley Charts working now, no word from Etrade BS service. #Etrade
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SwingKing
(@King22Swing) reported
@og_tigress @etrade These brokers have issues at the worst possible times, hard to imagine it's all coincidence lol
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phamologist
(@gamerphamer) reported
@etrade half the trading day gone and you still haven’t fixed the chart issues
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SECURE THE BAG 🇺🇸🇺🇦
(@SAKDOS_) reported
When speaking to customer service I told the rep that I was scalping and he said at one point “Its not a good idea to use an app for day trading.” So what they’re saying is that their app designed for day trading should not be used for day trading? @etrade please do the right…
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TIGRESS🐯
(@og_tigress) reported
@Arcstockstrader That on top of @etrade being a cluster ****.
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Steve
(@SteveEsker) reported
@etrade Your customer service department is a joke. Who’s ever in charge should be fired for gross incompetence.
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CC
(@CooterCannibal) reported
@etrade @MorganStanley after today can you please finally fix and update your Pro platform? I'd even be willing to pay a 1-time fee for the software if your charts would just work properly for once.
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Simant
(@andysimant) reported
from
Mysore, State of Karnataka
Dear @etrade How to make an account on your site if a person has only a first name (even on my passport) I don't have a last name. I am unable to register. Please help
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