E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Houston, TX 3
San Francisco, CA 2
San Gabriel, CA 1
West Jordan, UT 1
Mohnton, PA 1
Laredo, TX 1
Needham, MA 1
Kralendijk, Bonaire 1
Charlotte, NC 1
Elmont, NY 1
Wellsford, Auckland 1
Idar-Oberstein, Rheinland-Pfalz 1
Las Vegas, NV 1
Peoria, IL 1
Troutdale, OR 1
Indianapolis, IN 1
Salt Lake City, UT 1
Dallas, TX 1
Redwood City, CA 1
Dublin, Leinster 1
Alden, NY 1
Farm Hill, FL 1
Duluth, GA 1
Thousand Oaks, CA 1
Orlando, FL 1
Lakewood, CO 1
San Diego, CA 1
Temecula, CA 1
Plattsburgh, NY 1
North Wales, PA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • AMZKint LaGaritaCO (@AMZKint) reported

    @AskRobinhood @RobinhoodApp I can't believe how terrible the customer service is. I'll be running back to @etrade with open arms. Everyone stay from away from Robinhood. $SPY $DIA $QQQ $TSLA #Bitcoin

  • KanakaMark Mark P.E. McClane (@KanakaMark) reported

    @etrade how stupid are you *******? consumers are the only drivers of the economy, without money in the hands of the people the economy collapses, more money in the hands of the people increases the economy. wealth vacuums destroy the value of the dollar, increasing inflation.

  • BarakRealtor Barak Bitton (@BarakRealtor) reported

    @ETRADE Did they take away the scanners for everyone? Think it's just a problem on my end. Maybe its time to find scanner service.

  • LGrizgerald Larry Grizgerald (@LGrizgerald) reported

    @a1core1 @etrade Same issue here. Etrade is the worst

  • BullLogic Bulllogic (@BullLogic) reported

    @StockDaddy0 @etrade same issue here man. never was rectified. updating video driver temp fix but at least 2x daily have to reboot. Support and development ended with Morgan Stanley

  • Jayalattar Jay Al attar (@Jayalattar) reported

    @a1core1 @etrade Man I thought I was the only one. I had the same issues with my @WebullGlobal , I had so much gain and couldn’t sell, lucky I was able to take some profit!! Very stressful!

  • a1core1 Alcore (@a1core1) reported

    Hey, @etrade, why are your charts missing yesterday’s daily candle on Power E*TRADE mobile? Seriously guys, what’s up with these issues?

  • kgm1050 Kate Marcus (@kgm1050) reported

    @etrade I was told to call customer service to transact in my account, and now I'm on hold going on 45 minutes. The last three times I've called it's the same deal. Your chat says there's a 2 hour wait as well. The disrespect for your customers time is BEYOND infuriating.

  • Swarming_Zone_D DS (@Swarming_Zone_D) reported

    @etrade why is the Strategy Scanner function in tools not working? I have several custom scans set up but they’re not accessible. What is the timeframe to have the functionality active again. Not having this capability is going to turn off short term traders.

  • patrickluberus Patrick Luberus (@patrickluberus) reported

    @etrade $Nano support in 2021? 👀 Zero fees, fastest cryptocurrency, more decentralized than Bitcoin, environmentally friendly, deterministic finality, no inflation

  • ZeimerHilary Hilary Zeimer (@ZeimerHilary) reported

    @etrade has the worst customer service I have ever experienced! Made trade incorrectly and cost me thousands! Entirely their fault and I haven't been able to get anyone on the phone/email/chat! They need to compensate me for the countless hours I have spent on hold and fix this!

  • robertrudolph92 officialcoach (@robertrudolph92) reported

    @etrade terrible customer service . i've been on hold . for an hr now . no excuse for such consistently long hold times

  • BullLogic Bulllogic (@BullLogic) reported

    @shanak10 @etrade What's with the new web based platform and terrible scanners? Will that change or did you call for something else?

  • Swarming_Zone_D DS (@Swarming_Zone_D) reported

    @AnteaterPhil @etrade Why is the Strategy Scanner tool not working? This was the reason for my call today. Traders rely on the strategy scanner to mine opportunities. I do not have access to any of my custom scans.

  • a1core1 Alcore (@a1core1) reported

    Tricky day. Only made lunch money with some serious @etrade issues costing me most of my day’s profits. Tomorrow will be better. $NIO, $TSLA, and $NVDA all wins, though.

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