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E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Columbus, OH 3
Ontario, CA 1
Noida, UP 1
Westminster, MD 1
Aiken, SC 2
Los Altos, CA 2
Katy, TX 3
Camden, ME 1
Chicago, IL 4
South Dennis, MA 1
Pacifica, CA 1
Berryville, AR 2
Bozeman, MT 1
Warren, MI 1
La Mirada, CA 1
South Burlington, VT 1
Bernville, PA 1
Denver, CO 2
Chelsea, MA 1
Miami, FL 4
Dallas, TX 3
Arab, AL 1
Los Angeles, CA 6
Lynnwood, WA 1
Loveland, CO 1
Waynesville, NC 1
Grayslake, IL 2
Hedgesville, WV 1
Cameron Park, CA 1
Santa Clara, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • Nhatman94519
    Nhat Phan (@Nhatman94519) reported

    @Blackopstocks @etrade It’s so stupid when E*TRADE and brokerages pull this crap. Can’t make a trade with it showing no data

  • hotmessempresz
    🔥𓋹☬𝓨𝓸𝓾𝓻 𝓗𝓸𝓽 𝓜𝓮𝓼𝓼 𝓔𝓶𝓹𝓻𝓮𝓼𝓼☬𓋹🔥 (@hotmessempresz) reported

    Still waiting on @MorganStanley @etrade to fix my account from December 2021. I had $175 worth of fees for payments Amazon said they have not receive. I need my money back and need to dispute those payments if Amazon didn't get them. Time out for the bs

  • swiftlyspazure
    Spazure 🏳️‍⚧️ (@swiftlyspazure) reported

    I can only login to @etrade from one device. Two different networks. Same password manager on all devices (both working ant not) I suspect some weird security thing is going on but not sure what to do about it. Didn't have any problems before turning on MFA.

  • neilcoin
    Neil (@neilcoin) reported

    @SPACuity @etrade what a weird issue .....alll my QQQ shares are showing at $0.00....things are bad but not that bad

  • KyleBPratt
    Kyle Pratt 🇺🇦 (@KyleBPratt) reported

    @etrade the $fb option chain is frozen upside down

  • Tracytrades1
    💵🐳 WhaleStocks 🐳💵 (@Tracytrades1) reported

    @etrade really is a terrible trading platform. Its so laggy and slow Im surprised I can even make money on it

  • Killar0se
    Killarose 🇺🇦 (@Killar0se) reported

    Etrade down? @etrade not able to log in.

  • tdubois23
    td (@tdubois23) reported

    @etrade how do you not have around the clock SPX options per @CBOE new trading hours? Fix asap

  • spazure
    Spazureway (@spazure) reported

    All of a sudden @etrade has locked me out of my account. The triggering event? I *added* money to my account. Not sure why that would trigger a security check, but OK. Hold times to call in are over 10 min though, so I can't just call them on my 15 to fix it :/

  • neilcoin
    Neil (@neilcoin) reported

    @NestorKim @etrade according to my etrade account all of my QQQ shares are down 100% today @etrade

  • NestorKim
    Nestor Kim (@NestorKim) reported

    Wow @etrade - your platform is down! Pulling a Robinhood?

  • pearl_from_sand
    Erin (@pearl_from_sand) reported

    @etrade Why do you not have any customer service to speak of?

  • DanielSinor
    Daniel Sinor (@DanielSinor) reported

    @etrade please fix the iOS app portfolio view. It needs horizontal and vertical stop points on scrolling.

  • Goose2217
    _Goose22 (@Goose2217) reported

    @s7bake @etrade This is first issue I’ve ever had with it. I’m not messing with positions so I’m not upset. Even on limit down days in 2020 it worked.

  • SPACuity
    SPACuity (@SPACuity) reported

    To add insult to injury in this tape, ETRADE is showing most positions (at least the ones I own) as having a value of zero this morning. Not exactly what most investors really need to see. The real numbers are bad enough. Thanks, @Etrade !

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