E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Oklahoma City, OK 2
Fremont, CA 1
Wallingford, CT 1
Juneau, AK 1
Clermont, FL 1
Panaji, GA 1
Cypress, TX 1
Fort Lauderdale, FL 1
Portland, OR 1
Inkster, MI 1
Geneva, IL 1
Chicago, IL 1
Rock Hill, SC 1
Sacramento, CA 1
Daytona Beach, FL 1
Washington, D.C., DC 1
Kagha, Bhutan 1
Phoenix, AZ 1
Palm Coast, FL 1
Sollentuna, Stockholm 1
Santo Domingo, Distrito Nacional 1
Las Vegas, NV 1
Camden, TN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • theLuckiest13 theLuckiest13 (@theLuckiest13) reported

    @etrade Customer service and the supervisor is who I was talking to previously.

  • whereyouatkev Kevin Ujoodha (@whereyouatkev) reported

    @notenoughchairs @etrade Yupp.. Very strange and doesnt clear up who the problem is comin from. Etrade or spectrum?

  • EliteTradingY2K Alpha Nemesis (@EliteTradingY2K) reported

    @HexLuxi_Trader yes with maybe a few exceptions that I have not seen but they are mostly supporting everything Also @WebullGlobal has better customer serve these days than @etrade Last time I called Etrade they said my estimated wait time is over 4 hours and email takes them weeks to respond

  • GayPoetryUSA Gay Poetry (@GayPoetryUSA) reported

    @etrade Are you having issues with your website? Why can I not see anything under the gains and losses tab?

  • JasonCO81138265 JasonCO (@JasonCO81138265) reported

    @etrade @whereyouatkev Bullshit response. Please respond with solution asap as loyal users will be gone.

  • mamacrat Amanda (she/her) 🍾🌹 (@mamacrat) reported

    Rolled over an IRA from @TRowePrice to @etrade but they left the cash at Trowe. I can't anyone on either end to help finish the transaction. It's a nominal amount of money but I need them to finish the job and close the TRowe account. I can see fees and penalties festering.

  • 1337Ref James P. Gorman 🇯🇲 (@1337Ref) reported

    @etrade Morgan Stanly is an AWFUL company! Do not use E Trade, any brokerage is better

  • kenzimackball Kenzi Mack (@kenzimackball) reported

    Whatever you do, do not invest with @etrade! I started to use their Core Portfolio system. Not only have I lost money, but I want to remove and go back to managing myself. There doesn't seem to be a way...even chatting with help. Called and it's an hour wait.

  • DavidScottNorto David Scott Norton (@DavidScottNorto) reported

    @etrade @etrade an hour hold-time to reach “customer service” that can’t do anything? That’s just taking more money from me.

  • PlutoTheAlienTM Sidney May (@PlutoTheAlienTM) reported

    @etrade Every time I do you guys have no clue what issues are occurring. I gave up. UPDATE YOUR PLATFORM! Unacceptable.

  • peaslee44 PeasEasy (@peaslee44) reported

    @etrade your customer service is the worst in the industry. To bad my bank wire transferred my money into the wrong account. Pulling it all out immediately.

  • StocksGator StocksGator (@StocksGator) reported

    @etrade My device and the app are at the most current versions. How exactly can the app’s cache be cleared? I already deleted the app and reinstalled it. Same issue.

  • mark_lexus2 mark_lexus2 (@mark_lexus2) reported

    getting shady again @etrade ... close a short SPY call option for .08 debit .. then status shows i have a $10k maintenance call ... 20 min later shows i have no maintenance call with same buying power as when market opened.

  • BrandonHeysham Brandon Heysham (@BrandonHeysham) reported

    @HAMShortkiller @etrade @Fidelity I would really like more clarification on this coupon. This makes me start to feel like I’m back in AMC and getting APE thrust down my throat. What good is giving a coupon? It would be worthless to anyone that doesn’t have a need for it or a company that would take it if they did

  • Arthur_Schoene Arthur Schoene (@Arthur_Schoene) reported

    @etrade @StocksGator I have same issue

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