E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Houston, TX 2
Salt Lake City, UT 1
Dallas, TX 1
Redwood City, CA 1
Dublin, Leinster 1
Alden, NY 1
Farm Hill, FL 1
Duluth, GA 1
Thousand Oaks, CA 1
Orlando, FL 1
Lakewood, CO 1
San Francisco, CA 1
San Diego, CA 1
Temecula, CA 1
Plattsburgh, NY 1
North Wales, PA 1
Pompano Beach, FL 1
Colchester, England 1
Columbus, OH 1
Atlanta, GA 1
Los Angeles, CA 1
Reşiţa, Judeţul Caraş-Severin 1
Metuchen, NJ 1
Rochester, NY 1
Loganton, PA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • kyzrrtrades KT (@kyzrrtrades) reported

    @etrade It is incredible your service never fails to lag on volatile days. Fix it Jesus. Even Chinese Brokers’s like webull and RobinHood have figure this out better

  • stockspotify Stockspotify (@stockspotify) reported

    @etrade @CharlesPrawnson How about spending less $$$ on stupid ads and fix your platforms,, Its insanity & $MS CEO could give a crap about Etrade, he basically said so on @cnbc,, its just a sideline money grab he basically said....

  • CursidScotsMan me (@CursidScotsMan) reported

    @etrade Fix your Power ETrade platform. It's constantly losing connection since yesterday. It's on your end.

  • Jaron14821845 Jaron (@Jaron14821845) reported

    Has anyone ever had @etrade glitch while buying options?

  • elliotmoon Elliot (@elliotmoon) reported

    @etrade @etrade I have an account with you guys but nobody is picking up the phone calls, so we need help to update my personal phone number to be able to do operations asap need tech support

  • smashleydavid Ashley Murray (@smashleydavid) reported

    @Hercules_Trader @etrade im having trouble too. so lame

  • rikycando4u Richiescal (@rikycando4u) reported

    @etrade you have the absolute worst platforms, especially etrade pro, the by far undeniably worst customer service. You won't even admit that your crap platforms could make mistakes, when the thing is full of bugs, which I be happy to name anytime.

  • rikycando4u Richiescal (@rikycando4u) reported

    @etrade You cannot call customer service for help because the wait is far too long, more than Anyone on earth should have to wait!!!

  • IsTheLimit1 IsTheLimit (@IsTheLimit1) reported

    @etrade Dividend posts on payout date for Ameritrade. Etrade it takes 2 to 3 business days longer. What's the deal? Is it lack of workers or slow computer or are they trying to make money off dividends before posting? #stockmarkets

  • elliotmoon Elliot (@elliotmoon) reported

    @etrade hello I have an account with you guys but nobody is picking up the phone calls, so we need help to update my personal phone number to be able to do operations asap, need tech support.

  • therman_1 therman (@therman_1) reported

    @etrade are you guys going to fix etrade pro?

  • s_carlitto CarlittoS (@s_carlitto) reported

    I know some days platforms are going to work super bad (like today, again), but I never ever heard apologies for it. what do you think @etrade ?

  • domdada89 Dominator (@domdada89) reported

    @etrade is down again….. this keeps happening I’m switching brokers 🤨🤨🤨😬😬😬😬

  • Bridgettalks2 isabella (@Bridgettalks2) reported

    @etrade Please I need to get my account off review,I’ve been calling the customer service but I’ve been out on hold for almost 2 hours now! I did the procedure before and they asked me to take the pic of my ID again…kindly look into this

  • Bridgettalks2 isabella (@Bridgettalks2) reported

    @etrade Please I need to get my account off review,I’ve been calling the customer service but I’ve been out on hold for almost 2 hours now! I did the procedure before and they asked me to take the pic of my ID again…kindly look into this

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