E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Oklahoma City, OK 2
New York City, NY 1
Atlanta, GA 1
Concord, NC 1
Fremont, CA 1
Wallingford, CT 1
Juneau, AK 1
Clermont, FL 1
Panaji, GA 1
Cypress, TX 1
Fort Lauderdale, FL 1
Portland, OR 1
Inkster, MI 1
Geneva, IL 1
Chicago, IL 1
Rock Hill, SC 1
Sacramento, CA 1
Daytona Beach, FL 1
Washington, D.C., DC 1
Kagha, Bhutan 1
Phoenix, AZ 1
Palm Coast, FL 1
Sollentuna, Stockholm 1
Santo Domingo, Distrito Nacional 1
Las Vegas, NV 1
Camden, TN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • Lseeyalater Joel Elsea (@Lseeyalater) reported

    @ALEXIS_EZGI I haven’t even received anything from @etrade yet??? $amc any suggestions? Their customer service is HORRIBLE!

  • mrdobrev Stefan Dobrev (@mrdobrev) reported

    @etrade You have the worst support in the world, it is actually criminal!!!! I will take you to court for withholding funds, not resolving my issue and when I have issue with tax authorities, what will you do you imbeciles?!?!

  • JohnnyStock7 Bourbon Bob (@JohnnyStock7) reported

    @etrade I’d be happy if you could get my damn stock certificate deposited in my account. It was delivered 4 days ago. Schwab did it same day. Maybe spend more time caring about your customers.

  • dekrunner Diane (@dekrunner) reported

    @etrade I called as my account balances were way off, was assured my accounts are safe and your website is having issues, please advise?

  • lilbitalot lilbitalot (@lilbitalot) reported

    @turbotax @TeamTurboTax & @etrade Your tax forms import is not working.

  • FerangiTrader Ferengi Trader (@FerangiTrader) reported

    @etrade Explain Rule 611 to me. I had a sale limit order set for $NGE. It met and went way above it and yet my sell never triggered. I asked support, they simply said "Rule 611, basically a block trade went up. You are not due anything..." What the hell?

  • mikeywright1109 Mike Wright (@mikeywright1109) reported

    @etrade Your trading platform and charting is absolutely Terrible.

  • us_ofroberto Roberto Aguiar (@us_ofroberto) reported

    @MerrillEdge Agreed on worst service. And average wait time of 60+ minutes (on 3 separate calls this week). Associates place you on hold to never return and test your wait patience. It is in no way a model of any kind of business. @etrade has been pretty efficient.

  • nx_90 Niko (broke n bankrupt) (@nx_90) reported

    @etrade Hey guys is there any plans to update E*trade Pro? It stills works fine its just outdated and has a flew glitches i cant seem to fix.

  • SuperRobotOTC Dark Super Robot's Reckoning 🤖 (@SuperRobotOTC) reported

    @etrade why has your mobile app been glitchy as hell for weeks now? You gonna fix this or should I just switch to TD Ameritrade tomorrow? Let me know bro

  • TradingTactico Trading Táctico (@TradingTactico) reported

    @etrade @etrade is going to get sued #bigly one day. Issues everywhere. I had enough of their Pro platform. Too many bugs. Every few months some bullshit bug would negate a sell execution leading to losses. Funny how it never happened in my favor. Moved to IBKR … no issues

  • RockandPinball Lance T. Storm Fan Account (@RockandPinball) reported

    @benedetto_frank @etrade rejecting both buy & sell orders for $CLNV wtf

  • LSKMSun James Sun (@LSKMSun) reported

    @etrade still not working!!!!

  • JohnnyStock7 Bourbon Bob (@JohnnyStock7) reported

    Still nothing from @etrade. Would get more service if I complained about a hair on my Arby’s sandwich. Pathetically ran company.

  • jonathan5tymes jonathan (@jonathan5tymes) reported

    @TheBuck44Man @etrade They took buy bottom away? Just wait for the “glitch” tomorrow and Monday. @TDAmeritrade investors be ready. Take screen shots.

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