E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Oklahoma City, OK 2
Metuchen, NJ 1
Rochester, NY 1
Loganton, PA 1
North Port, FL 1
Maricopa, AZ 1
Plano, TX 1
Ruskin, FL 1
Dublin, CA 1
Torrance, CA 1
New York City, NY 1
Atlanta, GA 1
Concord, NC 1
Fremont, CA 1
Wallingford, CT 1
Juneau, AK 1
Clermont, FL 1
Panaji, GA 1
Cypress, TX 1
Fort Lauderdale, FL 1
Portland, OR 1
Inkster, MI 1
Geneva, IL 1
Chicago, IL 1
Rock Hill, SC 1
Sacramento, CA 1
Daytona Beach, FL 1
Washington, D.C., DC 1
Kagha, Bhutan 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • WillyMeatsauce ***** Meatsauce (@WillyMeatsauce) reported

    @pedey69 @etrade Nothing like waiting 3 hours to give a customer service rep a piece of my mind

  • IQ45sociopath DemocracyPrevails (@IQ45sociopath) reported

    @etrade I have been calling E*TRADE for days. I was just on hold for 3 hours. It’s the quite literally the worst customer service that I’ve ever seen in my life. I have several accounts that I now want to close and take my business elsewhere, which wasn’t the reason for the call.

  • goodetrades Michael Goode, A.M., DuckLord🦆 (@goodetrades) reported

    Am I the only person who creates @Etrade Pro hotkeys ("speed keys") only to find that they are somehow deleted by the program? (This has happened multiple times and I make sure to save the layouts.) Any way to fix this?

  • pineStJournal TheDumbMoney (@pineStJournal) reported

    @CordovaTrades @etrade ThinkOrSwim too. Really slow to load and exec.

  • 0001_Trader 🚀🚀 0001 TRADER 🚀🚀 (@0001_Trader) reported

    EVERYONE USING @TDAmeritrade THAT HAD PROBLEMS BUYING/SELLING $HCMC TODAY, YOU NEED TO TELL #tdameritrade TO GO TO HELL WITH THEIR BULLSHIT GAMES & RESTRICTIONS AND MAKE THE SWITCH OVER @etrade WHERE YOU CAN BUY $HCMC FOR ANY AMOUNT OF SHARES YOU WANT! USE A LIMIT ORDER WITH GTC!

  • vin007USMC Vin Outhavong 🇺🇸☁️ (@vin007USMC) reported

    @goodetrades @etrade Question: Do hot keys help and how or where do learn to do this. I use E*TRADE and TD Ameritrade

  • JSilverman22 Jeffrey Silverman (@JSilverman22) reported

    I finally found a reason to have a landline - 2 hours on hold waiting for @etrade customer support and no nothing to do with @GameStop

  • GolfAndStocks J.C. (@GolfAndStocks) reported

    @etrade I have 7 figures with you guys and been with you for 20 years, time to diversify away since your platform apparently can't handle today's world and your customer service is completely MIA. I'm just a small fish but what happened today was unacceptable.

  • NotTodayFoo ً (@NotTodayFoo) reported

    @etrade Sell offs don’t matter when your brokerage doesn’t work for the first WHOLE hour of trading. Cmon guys. I still love ya though. Just fix it NOW.

  • stuartpartridge Stewie (@stuartpartridge) reported

    @CordovaTrades @etrade I had trouble all morning. I blamed the GameStop trades

  • xrpjoe Joe DeWitt (@xrpjoe) reported

    @CordovaTrades @etrade Lost a lot of money because I couldn't make a trade. 1 hour wait on calls with customer service and had to give up. @etrade SUCKS

  • Dougie_dee Thanos (@Dougie_dee) reported

    Please @etrade .. Don’t go down again tomorrow 😭

  • bills73 Bill S (@bills73) reported

    I just shot email in @etrade customer service. Not gonna stay on phone for hours let’s see if they reply kinda sucks I am now worried about placing a large order and getting stuck in trade.

  • CraftBeerOTD Craft Beer OfThe Day (@CraftBeerOTD) reported

    @etrade waiting more than 4 hours today on the phone in hopes to get support fixing your inability to execute trades for the 3rd day in a row. Still no answer... #Stocks

  • FandangoJosh Joshua Hoffman (@FandangoJosh) reported

    @ColantonioFrank here ya go... MM shut down all trading at TD of $HCMC. Question I have now is if I can transfer all my shares of everything to another broker. @etrade for example

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