E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Oklahoma City, OK 2
Dublin, CA 1
Torrance, CA 1
New York City, NY 1
Atlanta, GA 1
Concord, NC 1
Fremont, CA 1
Wallingford, CT 1
Juneau, AK 1
Clermont, FL 1
Panaji, GA 1
Cypress, TX 1
Fort Lauderdale, FL 1
Portland, OR 1
Inkster, MI 1
Geneva, IL 1
Chicago, IL 1
Rock Hill, SC 1
Sacramento, CA 1
Daytona Beach, FL 1
Washington, D.C., DC 1
Kagha, Bhutan 1
Phoenix, AZ 1
Palm Coast, FL 1
Sollentuna, Stockholm 1
Santo Domingo, Distrito Nacional 1
Las Vegas, NV 1
Camden, TN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • brentadubya Brent Austin Watson (@brentadubya) reported

    Yo @RobinhoodApp , why are you guys being so slow getting my ROTH cost basis transferred to @etrade?? I'm not messin' with your money, why are you messin' with mine?

  • RichHJohnson Rich Johnson (@RichHJohnson) reported

    @etrade over the last several months I will say that you all have provided the lowest level of service ever. Your front line teams are great, but what ever is happening behind the scenes is clearly broken.

  • BawzRs Gage (@BawzRs) reported

    @PikachOTC @etrade Crazy, @etrade why allow opening transactions if you can't sell? Guy deserves a full refund at the price he called in to support.

  • RichyRich30z Money Talks (@RichyRich30z) reported

    @etrade Why isn’t your customer service number not working?

  • jayanth406 jayanth v (@jayanth406) reported

    @etrade Hi Team, I am from India and my employer has asked us to open an E-Trade account which I have done but when I login, I dont receive the OTP. Please help in closing this and I am not able to reach the CC as well

  • PikachOTC PikachOTC (@PikachOTC) reported

    @BawzRs @etrade Insane. No way this is legal. If it's a technical bug they should refund everyone.

  • LegendaryTony2 Tony Jimenez (@LegendaryTony2) reported

    @etrade Why does your brokerage keep charging me double for options contracts? I paid a certain amount and your service doubles it, making me lose more than I intend. What is going on with your service?

  • iDhanish iDhanish (@iDhanish) reported

    @etrade If the first name in an existing E*TRADE Employee Stock Plan account has more than 17 characters, the system does not allow the savings account to be created. I have contacted customer service multiple times, but they have been unable to resolve the issue.

  • jonathannotjon Jonny Jon J 🧢 (@jonathannotjon) reported

    @etrade Why are cash transfer or debit cards not working.

  • lkstring Linda S (@lkstring) reported

    @etrade Would NOT recommend E-Trade (Morgan Stanley) to my worst enemy. An 80-yr-old friend of ours asked us to help him with his checking acct. We called E-trade to report fraud on 4 Uber tx and they put a lock on the acct on June 7th, and he has had no money for food or bills-still!!

  • FalakTak11 Manu Sharma (@FalakTak11) reported

    @etrade your contact for support in India mentioned in the document always found Switched off. Please check and update the new number or support assistant process.

  • Medved_Trader Medved Trader (@Medved_Trader) reported

    if you are unable to trade with @etrade through MT today, just FYI, contrary to what their support tells you if you call, the issue is NOT in MT. the issue is that the keys they provide us to connect via the API - expired. And it is next to impossible to get a hold of anyone there.

  • 5ndrewle Andrew (@5ndrewle) reported

    so @etrade executes their Stop on Quote Orders when the bid hits the stop price. WTF is this? It's called 'stop on quote' not 'stop on bid'. @fidelity would never do this. Transferring all of my money to fidelity now. What a dumb way to lose $1500!

  • robdubparker Rob Parker (@robdubparker) reported

    @etrade Let me know if you need some tech help over there at @etrade, as I could help tighten the ship. You must have complaints about the api, as I can't be the only one noticing this.

  • twit_murtuza Murtuza (@twit_murtuza) reported

    @etrade Hi, I had purchased MOD shares at $89, but in my account meet proce paid column it’s showing as $107.9. Could someone please check what’s the issue.

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