E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Atlanta, GA | 2 |
| Oklahoma City, OK | 2 |
| Colchester, England | 1 |
| Columbus, OH | 1 |
| Los Angeles, CA | 1 |
| Reşiţa, Judeţul Caraş-Severin | 1 |
| Metuchen, NJ | 1 |
| Rochester, NY | 1 |
| Loganton, PA | 1 |
| North Port, FL | 1 |
| Maricopa, AZ | 1 |
| Plano, TX | 1 |
| Ruskin, FL | 1 |
| Dublin, CA | 1 |
| Torrance, CA | 1 |
| New York City, NY | 1 |
| Concord, NC | 1 |
| Fremont, CA | 1 |
| Wallingford, CT | 1 |
| Juneau, AK | 1 |
| Clermont, FL | 1 |
| Panaji, GA | 1 |
| Cypress, TX | 1 |
| Fort Lauderdale, FL | 1 |
| Portland, OR | 1 |
| Inkster, MI | 1 |
| Geneva, IL | 1 |
| Chicago, IL | 1 |
| Rock Hill, SC | 1 |
| Sacramento, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Instructor_DLM 🇩🇴🇷🇴🇺🇸
(@InstructorDlm) reported
from
Clayton, New Jersey
@0001_Trader @etrade @SEC_Enforcement Especially when a hundred bucks can get you a mil shares. Honestly not the worst strategy, hundo here and a hundo there....
-
Regina Santos
(@reginuhh04) reported
@etrade don’t ask me to do your survey . Your love chat is not working. So that’s my survey 😬
-
Thomas
(@nukblazi) reported
@etrade you are having serious data discrepancy issues on your web apps. Summaries not aligned with charts, quotes saying something different, positions not reflected correctly.
-
Johnathon Klink
(@JohnathonKlink) reported
And it says complete but it's not showing up in my cash purchasing power. @etrade now is not the day for shenanigans. Let's fix this.
-
The Jeff Hotel 🏯
(@Bhseagle1445) reported
@etrade you fix your customer service ASAP. Plus your customer service reps are incapable of listening. I’ve repeated myself 5 times and they still don’t get my problem. That baby on your commercials would assist me better
-
Z
(@ZharmSimon) reported
@etrade hi! Can you share any contact number of your customer support in Asia? Specifically PH. Can’t call the one listed in your website. Thanks!
-
Mike of SE Texas
(@InfoHarvester) reported
@Dollar_Bill_100 @etrade Don’t bother trying to contact customer service. They suck.
-
Alash
(@Yak_ZaddyAlash) reported
@etrade you guys are the worst
-
Nicholas Woke Mob Louis ☁️
(@justpersnickety) reported
@etrade E Trade has the worst customer service. Try calling 60 to 90 mins hold times and pray your issue is resolved or you're calling back and holding again! E-trade is the WORST @FINRA
-
jay
(@kay_jopal) reported
yo **** @etrade and their bum **** *** mobile app everything about this **** is ****** and i’ve gone through hoop after hoop to just get approved for spreads and now i can’t even buy standard ******* calls so **** you etrade i’m opening my schwab right now
-
DFLY
(@GreenTeamDFLY) reported
@etrade STILL down! 36 mins in. Just like last month. Come on!
-
The Last Mohican
(@TheLastMohicans) reported
@seanmdav @HPSupport You think that's bad, just don't send your money to @eTrade.
-
Darrell DeVeaux
(@darrelldeveaux) reported
WFH customer service is going to be tough for companies like .@etrade. No swivel chair option to ask colleagues. 2nd time I've called etrade for my moms estate acct and they ask "is your mom there?". Estate = deceased.
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Dollar Bill
(@Dollar_Bill_100) reported
. @etrade can you answer the phones? I tried to un enroll my brokerage from a DRIP and it didn’t work now my divs are buying more shares. I’ve tried 10x+ times. Please fix.
-
hyj
(@youngwiki88) reported
@etrade this is beyond irritating “the service you requested is temporary unavailable...” it’s been weeks. I have 2 followers so y’all better listen up.