E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Houston, TX 3
San Francisco, CA 2
Kralendijk, Bonaire 1
Charlotte, NC 1
Elmont, NY 1
Wellsford, Auckland 1
Idar-Oberstein, Rheinland-Pfalz 1
Las Vegas, NV 1
Peoria, IL 1
Troutdale, OR 1
Indianapolis, IN 1
Salt Lake City, UT 1
Dallas, TX 1
Redwood City, CA 1
Dublin, Leinster 1
Alden, NY 1
Farm Hill, FL 1
Duluth, GA 1
Thousand Oaks, CA 1
Orlando, FL 1
Lakewood, CO 1
San Diego, CA 1
Temecula, CA 1
Plattsburgh, NY 1
North Wales, PA 1
Pompano Beach, FL 1
Colchester, England 1
Columbus, OH 1
Atlanta, GA 1
Los Angeles, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • voxkev kevin collins (@voxkev) reported

    @etrade brokerage question unanswered on the website AFAICT: How long will it take for a stock trade to settle and funds are available for either reinvesting or txfr to my bank account? (And, over 2 hours phone support wait time?? That's insane.)

  • ken_daigle Ken Daigle (@ken_daigle) reported

    @FinesseAk @etrade I get error messages anytime I attempt to transfer settled funds between my accounts. I’ve called customer service and their automated system stated I have over 2 hour wait time. Totally unacceptable. @etrade

  • jennyfields79 Fielding2001 (@jennyfields79) reported

    Why hasn’t @CNBC said anything about @etrade being down all morning?

  • darren__music Darren (@darren__music) reported

    maybe I need a new broker. Missed a beautiful opportunity but couldn’t set a bracket/conditional order.. error message claims OTC/pinksheet/under $1 can’t set conditionals but that isn’t true for $GNFT @etrade

  • LISAkaur_stocks Lisa (@LISAkaur_stocks) reported

    @etrade : again not working... really making me thinking that I need to take my portfolio somewhere else.

  • agarwalm Manish Agarwal (@agarwalm) reported

    Has anyone able to connect with @etrade customer service? I am seeing unimaginable long wait times of more than 2 hours, and they don’t even have a callback feature 📞😢#CustomerService @MorganStanley

  • CoachDaigle Ken Daigle (@CoachDaigle) reported

    @FinesseAk @etrade I get error messages anytime I attempt to transfer settled funds between my accounts. I’ve called customer service and their automated system stated I have over 2 hour wait time. Totally unacceptable. @etrade

  • xndra Xandra van Wijk (@xndra) reported

    @DrCarlisC @etrade No it’s for setting up a will via @Farewill. If I’d have foreign assets I can’t do the online service but have to do via phone with a lawyer (and thus more expensive)

  • KatKenyon1 Kat Kenyon is drafting Dylan (B&I W: Book 4) (@KatKenyon1) reported

    .@etrade Your system is down. First I got in and it wasn't showing today as a trading down and then it went down and said error. It ISN'T a cache error since I didn't log in on the 17th. YOUR SYSTEM IS BROKEN. WHAT ARE YOU DOING TO FIX IT. #etrade

  • xndra Xandra van Wijk (@xndra) reported

    Does anyone know if anything I own on an account like E*trade counts as foreign assets if I’m a UK resident? Or does that depend on which company I own stock in specifically? Asking here because it is impossible to get in touch with @etrade customer service

  • FinesseAk Finesse Technologies Solutions (@FinesseAk) reported

    @etrade why aren’t any of my transactions going through and customer service is over 2 hour wait .. can’t believe this is happening week before Christmas WTH

  • thommic i_like_bb_stock (@thommic) reported

    @etrade this worthless security liquidation form is no longer working. It is important to get this fix since its the end of the year.

  • Bennyhills12345 Bennyhills (@Bennyhills12345) reported

    @thommic @etrade Yeah. And FYI the customer service is horrible

  • Taunj__ Taunja (@Taunj__) reported

    @etrade card was declined for no reason but the balance is showing on my account. Are the systems down?

  • nexus_coffee Coffee_nexus_99 (@nexus_coffee) reported

    Delete cookies and local storage to fix the @etrade error

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