E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 2
Oklahoma City, OK 2
Pompano Beach, FL 1
Colchester, England 1
Columbus, OH 1
Los Angeles, CA 1
Reşiţa, Judeţul Caraş-Severin 1
Metuchen, NJ 1
Rochester, NY 1
Loganton, PA 1
North Port, FL 1
Maricopa, AZ 1
Plano, TX 1
Ruskin, FL 1
Dublin, CA 1
Torrance, CA 1
New York City, NY 1
Concord, NC 1
Fremont, CA 1
Wallingford, CT 1
Juneau, AK 1
Clermont, FL 1
Panaji, GA 1
Cypress, TX 1
Fort Lauderdale, FL 1
Portland, OR 1
Inkster, MI 1
Geneva, IL 1
Chicago, IL 1
Rock Hill, SC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • jryaxvi ryan boron (@jryaxvi) reported

    @djensen47 @etrade You should reach @RichrdTech01 and report the issue with the evidence you have there’s high chance of recovery

  • chuckcollins562 Chuck Collins (@chuckcollins562) reported

    @etrade Shut it down run the precautions

  • djensen47 Dave Jensen 💉💉💉 (@djensen47) reported

    @etrade and 5-7 business days for a replacement ATM card? I’ve been a customer for 24 years. But now it’s literally faster for me to get cash by opening a new account and moving to a new bank and brokerage.

  • CiudadanoTico 𝕁. (@CiudadanoTico) reported from City of Plymouth, Minnesota

    @etrade @joshuap37950901 The problem with your customer service is that they put people on hold for hours if not minutes. My own experience. I have an issue and I have wasted so much time and effort without any result, which is incredible.

  • jayfriedman Jay Friedman (@jayfriedman) reported

    My Twitter feed is primarily food reporting, and I haven't posted here in a half-year. Which makes it even more striking that I've come to warn all to stay away from @etrade for having the most atrocious customer "service" I've experienced in a long time. An absolute nightmare.

  • stevebr99361175 RED HEADED STEPCHILD (@stevebr99361175) reported

    @etrade last april was the worst month of the year along with september

  • Deanofcryptics Deanofcryptics (@Deanofcryptics) reported

    @etrade Build a new app already, such a horrible trading mobile app. Always freezes and doesn’t have quality buying and selling as it always has late executions daily.

  • jpsinsandiego JPS (@jpsinsandiego) reported

    Hi. @SECLawyer101 wondering if you can help explain where is my investment with @BIGtoken_App lead by #georgestella? @etrade drop the company and it seems is now trading OTC Expert Market but I have no access to my shares. No letters, no info, just vanished and money has poof!!!

  • bloudraak Werner Strydom (@bloudraak) reported

    @etrade I think I misunderstood the zip code field, keep entering mine instead of the one of T-Mobile on my bill. Maybe add a “help me find it” link with some explanation? Or expand on the help text that’s it’s not the zip code where you live. It’s for distracted parents trying to GSD

  • bolpramodbol Pramod Arora (@bolpramodbol) reported

    @etrade your customer service 1800 number doesn't work. How to connect ? #stocks

  • Juan97764373 OTC TRADER (@Juan97764373) reported

    @thommic @BillMorris4 @etrade I send now a email to AHI because is some problem with his transfer agent no response emails

  • Gekko_Capital Gordon Gekko - Largest Shareholder of Teldar Paper (@Gekko_Capital) reported

    @SportsNet_USA @master_britton_ @etrade I messaged them and within 3-4 hours, I had my dividend payment. Contact customer service.

  • WhistleTip_Boys Third_Eye_Profit (@WhistleTip_Boys) reported

    Do you ever wonder how much advertising money you save a company by not clicking on their @google ad and instead scrolling down to click their website? I've probably saved @etrade $2000 over the years.

  • sabrams7 s (@sabrams7) reported

    @etrade did all that- still having issues- am i the only one?

  • lazimoon Zero=0 (@lazimoon) reported

    Such bad experiences with @etrade and @MorganStanley . I literally just deposited large amounts to the platform, now they put restrictions on it. I mean WTF. And the rep can’t do a sh*t. Keep ask me to wait.

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