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E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Fremont, CA 1
Springport, MI 1
Long Beach, CA 1
Los Angeles, CA 1
Noida, UP 2
Concord, NC 1
Fort Worth, TX 1
Rochester, NY 1
Clinton Township, MI 1
Franklin, MA 2
Washington, ME 1
Columbus, OH 1
Ontario, CA 1
Westminster, MD 1
Aiken, SC 1
Los Altos, CA 1
Katy, TX 1
Camden, ME 1
Chicago, IL 1
South Dennis, MA 1
Pacifica, CA 1
Berryville, AR 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • Paolisimas
    Paolísima Individualista ✍️🗽💕 (@Paolisimas) reported

    @etrade Why is your platform down while we are in a middle of a trade? Are you going ton refund us is we face a loss?

  • BrettErmilio
    Author Brett Scott Ermilio (@BrettErmilio) reported

    @etrade Bad look and no info on the downage. Def need to move a chunk of my money to my Fidelity acct so I can at least have more balance. This happens too often with this platform.

  • xrpjoe
    Joe DeWitt (@xrpjoe) reported

    @etrade - fix your login issue! just got a notification that a trade has been executed but we can't log in. Not good!!!

  • GailHedglin
    Gail (@GailHedglin) reported

    @etrade ITS UP NOW GUYS LOGIN!!!

  • wintament
    Miko (@wintament) reported

    @etrade finally got someone to answer - When they answer please be polite - not the fault of the rep - so keep it civil but do emphasize that being a customer is probably no longer in your best interest if you want to vent

  • dfdfdfd243799
    Nota Gaylib (@dfdfdfd243799) reported

    @etrade Fix your ******* platform, people have their money on the line.

  • 77RepublicanWS
    GreenCandleLover 🇲🇽 (@77RepublicanWS) reported

    @etrade All losses need to be credit since it was their error unless @etrade did it on purpose 🧐🤔

  • brandguy2020
    Brand Guy (@brandguy2020) reported

    @etrade For past 2 years I submitted >100 feedback issues on how to make power E-Trade Pro the same as E-Trade pro desktop Nothing has been done except some tiny tweaks. ETrade management needs to get somebody to crack the whip and get this thing working

  • Andrew99Blue
    Andrew (@Andrew99Blue) reported

    Hey @etrade. We see you. What you're doing is Chinese level terrible. Unbelievable.

  • shaggrugg
    Internet Bot (@shaggrugg) reported

    @etrade are we down right now?

  • Jonny5_is_AI
    It's only $ (@Jonny5_is_AI) reported

    @etrade your website, ios app, and desktop app are all not functional and i am unable to login. The customer service number has had me on hold for 30 minutes and no response to DMs here

  • JackJacobsonAZ
    StocksNDietCoke (@JackJacobsonAZ) reported

    @etrade how ******** do you trade when a stupid window opens up for tax reporting? Power Etrade is the bad

  • jpatmull
    Patrick Mullins (@jpatmull) reported

    Time to move all my money out of @etrade! Tired of the continual issues.

  • alexanderlee1
    Alexander Lee (@alexanderlee1) reported

    @etrade I print PDFs of portfolio positions, and one of your incompetent web developers made a major change that screwed up the formatting. Left image was from 2026-04-02, which has been the same format for many years, perhaps decades. Right image was today (2026-04-06), where the dropdown for Account and View now hogs up precious vertical space. Please revert to the previous style ASAP. "If it ain't broke, don't fix it!"

  • bmrtraders
    BMRTRADERS (@bmrtraders) reported

    @etrade complete bs our positions are going crazy and no access you e sold instruments which are now worthless fix immediately please

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