E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 2 |
| Redwood City, CA | 1 |
| Dublin, Leinster | 1 |
| Alden, NY | 1 |
| Farm Hill, FL | 1 |
| Duluth, GA | 1 |
| Thousand Oaks, CA | 1 |
| Orlando, FL | 1 |
| Lakewood, CO | 1 |
| San Francisco, CA | 1 |
| San Diego, CA | 1 |
| Temecula, CA | 1 |
| Plattsburgh, NY | 1 |
| North Wales, PA | 1 |
| Pompano Beach, FL | 1 |
| Colchester, England | 1 |
| Columbus, OH | 1 |
| Atlanta, GA | 1 |
| Los Angeles, CA | 1 |
| Reşiţa, Judeţul Caraş-Severin | 1 |
| Metuchen, NJ | 1 |
| Rochester, NY | 1 |
| Loganton, PA | 1 |
| North Port, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
-
GoldenFinest
(@GoldenFinest1) reported
@etrade This is ridiculous. Honest, small time traders are locked out of their accounts. I have lost a bit of money today and yesterday by being unable to access my E*TRADE account. Please fix this.
-
Michael Stone
(@MichaelPStone) reported
@JohnMcIntyred2 @HybridTrap @etrade They executed an order eventually for me this morning where I had no funds for it. They’re now saying I owe them $4,000. Where ******** did I sign up for that? Been on hold for 3 hours.
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humbletrader870
(@Jesse__Crow) reported
$etrade platform not working trying to cancel order and not so i can get out of trade. Please help @etrade
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Josh WB
(@josh_wb82) reported
@TMSeid @etrade Don’t need a professional to help me just need them to do what they’re paid to do and fix a wire issue but thanks for the insight.
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Jay Dom
(@SwFloridatrader) reported
@ClairvoyantINVT @etrade @TDAmeritrade Was totally planned and uniform across all otc. ******* illegal as ****!!!!
-
Mike Valera
(@mike_valera) reported
Anyone else having problems selling their $AMC position? @etrade said market makers having problems and just have to wait for market maker to execute.
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Tweet Authority
(@TweetAuthority) reported
@etrade Your platform is broken and you should feel bad.
-
doubting Thomas
(@ThomasAFink) reported
@Guruleaks1 @etrade **Time for Maintenance**
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StanTheTradingMan
(@StanTradingMan) reported
E*TRADE anyone having issues selling AH? @etrade
-
Timmy Time
(@TheRealestTim) reported
@etrade @CitiesOfHeroes Working to answer calls as quickly as possible? With over one hour hold times? Do you even read your Twitter comments? Your customer service is a joke.
-
Akif Cogo
(@AkifCogo) reported
from
St. Louis, Missouri
@G8NNER @tmurphy432 @etrade I know that etrade and few others blocked trading for GameStop and AMC if I remember correctly. That may be a reason for the issues you are having.
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Brizzyy
(@BBrizzyy) reported
@etrade Quit playing with my contracts I know the risks I’m taking I want my damn money 😭
-
Kevin Eckart
(@kevine323) reported
.@etrade your lack of transparency during your outage is terrible. Update customers on the current situation or risk losing them to other brokerages.
-
Matty O
(@thereal_MattyO) reported
@etrade I’m not able to access my account. I’m told password is wrong, I reset it, still not accepted. Please help
-
lIIllIIlllIIIIllIIIl
(@G8NNER) reported
@AkifCogo @tmurphy432 @etrade Yeah there was a momentary halt on trading for those stocks but my issue was Etrade platform going down and users were unable to log in at market open.