E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Houston, TX 3
San Francisco, CA 2
San Gabriel, CA 1
West Jordan, UT 1
Mohnton, PA 1
Laredo, TX 1
Needham, MA 1
Kralendijk, Bonaire 1
Charlotte, NC 1
Elmont, NY 1
Wellsford, Auckland 1
Idar-Oberstein, Rheinland-Pfalz 1
Las Vegas, NV 1
Peoria, IL 1
Troutdale, OR 1
Indianapolis, IN 1
Salt Lake City, UT 1
Dallas, TX 1
Redwood City, CA 1
Dublin, Leinster 1
Alden, NY 1
Farm Hill, FL 1
Duluth, GA 1
Thousand Oaks, CA 1
Orlando, FL 1
Lakewood, CO 1
San Diego, CA 1
Temecula, CA 1
Plattsburgh, NY 1
North Wales, PA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • wavetrader6 wavetrader (@wavetrader6) reported

    @ChartingOptions @etrade Their phones are also not working

  • savvygaby Wtf !!!!!! (@savvygaby) reported

    @etrade Etrade app sucks mooosedick I don’t know what kind of scam is going on but **** You.

  • tvinge Forrest Capital (@tvinge) reported

    @WolfOfWeedST @etrade I am at 55 min not chat available 20 min later confirmations terrible

  • FrayedEnds21 Brand (@FrayedEnds21) reported

    @etrade 121 min live chat wait? No phone service at all. Really? while Markets jump all over the place and we can't buy or sell?

  • katpop Katerina (@katpop) reported

    @etrade is etrade down.....app not working at all...will not allow anyone to sign in and on pc you can get in but can't do much.....info please?

  • Nickoo_2554 Nick (@Nickoo_2554) reported

    @etrade Your app is down, people can’t login or trade

  • ha_vilz Hector (@ha_vilz) reported

    @etrade Crazy you won't let me exit my position at a profit, now i'm losing on the trade and still can't exit. Tried to call but your phones are down. Over the tech issues, I will definitely will be closing both of my accounts when I am able to exit my position. Horrible broker

  • AJTheRockstarr AJ (@AJTheRockstarr) reported

    @etrade WHY IS NO ONE ANSWERING YOUR CUSTOMER SERVICE LINE I HAVE BEEN ON HOLD FOR NEARLY AN HOUR. WHY CAN I NOT SELL MY POSITION. I NEED ANSWERS I CALLED FROM A DIFFERENT LINE AND NOW IT WILL NOT WORK CLASS ACTION LAW SUIT WILL BE IN THE WORKS CONGRATS YOU GUYS ****** UP LIKE THE REST

  • stonk_cold Stonk Cold Steve Austin (@stonk_cold) reported

    @ChartingOptions @etrade This has been going on for weeks and I trade off speed trading and momentum it’s greatly effected my trading smdh. i can’t even log in and when i call these guys it doesn’t even ring takes me to a out of service number and I’m pulling the number from their site!!!!

  • ScottE18 TheReal Bubba18 (@ScottE18) reported

    @BostonLdog @etrade Can't login even if I wanted to lol

  • Thrackx Thrack (@Thrackx) reported

    @InvestorsLive @dastrader @etrade All brokers need to offer it imo. Literally the only platform that doesn't have issues.

  • androidmj androidmj (@androidmj) reported

    @steven_shaffer @etrade So frustrated. Can't even trade normal names AND phones are down.

  • JoeDandan Joe Dandan (@JoeDandan) reported

    E*TRADE is down #Etrade @etrade

  • JaxxTx Jaxx T (@JaxxTx) reported

    @jablamsky @etrade @TDAmeritrade Nope, I've barely noticed anything. Customer service was also great when I swapped to them back in Sept last year. They paid all the fees involved - even 1 extra fee that my old broker imposed that I wasn't aware, I got reimbursed for that as well weeks after my transf was complt

  • cutyourmullet Nunya (@cutyourmullet) reported

    @WolfOfWeedST @etrade Cant get through to customer service, live chat isn’t available, and branch locations aren’t answering. Wtf....?

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