E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Houston, TX 3
Dallas, TX 2
San Francisco, CA 2
Butler, PA 1
East Sandwich, MA 1
Chicago, IL 1
Liberty, NY 1
Franklin, MA 1
Redmond, WA 1
San Gabriel, CA 1
West Jordan, UT 1
Mohnton, PA 1
Laredo, TX 1
Needham, MA 1
Kralendijk, Bonaire 1
Charlotte, NC 1
Elmont, NY 1
Wellsford, Auckland 1
Idar-Oberstein, Rheinland-Pfalz 1
Las Vegas, NV 1
Peoria, IL 1
Troutdale, OR 1
Indianapolis, IN 1
Salt Lake City, UT 1
Redwood City, CA 1
Dublin, Leinster 1
Alden, NY 1
Farm Hill, FL 1
Duluth, GA 1
Thousand Oaks, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • emmilydiaz Emily Diaz (@emmilydiaz) reported

    Anyone else get on @etrade in the morning and get a glitch around 6:30am?? Super annoying

  • bills73 Bill S (@bills73) reported

    @etrade ok now can’t trade LKCO. Up 53% but E*TRADE won’t accept the order. Fun times. Anyone else having the same problem.

  • Luka77C LukaFan (@Luka77C) reported

    @etrade Mobile App is down!!!

  • Jeds_6 Yeds (@Jeds_6) reported

    @etrade fix your apps. Everyday your apps never work properly for the first 15-30 minutes. Absolutely ridiculous

  • ChristianRadice Christian Radice (@ChristianRadice) reported

    Look what you’ve done @etrade! I’m now tweeting about asking for a rude customer service rep’s manager! (But for real, your customer service rep today was super rude - and I still need help)

  • GabrielKol Gabriel Kolendrekaj (@GabrielKol) reported

    @etrade you guys are killing me right now. Error message after error message.

  • acozycomfort 𝓚𝓲𝓵𝓵𝓾𝓷𝓪 (@acozycomfort) reported

    been on hold TWICE today with @etrade exceeding 30 min n still won't fix the issue. lost my service. not that it matters.

  • Tony_BATtista Tony Battista (@Tony_BATtista) reported

    @kef5M I mean that's the "headline" that got the coverage but not the full picture. Citadel bailed out @etrade in 2007 and many other before and after but nobody has an issue with that.

  • ChristianRadice Christian Radice (@ChristianRadice) reported

    I just spent 2 hours on hold with @etrade, only to speak with the most aggressive and hostile customer rep EVER! When I asked to speak to someone else or a manager, I was intentionally hung up on. Without a doubt the worst service ever.

  • LSKMSun James Sun (@LSKMSun) reported

    @etrade fix the chart issue on power erase app!!!! @SEC_Enforcement

  • PeepsStocks StocksForThePeeps (@PeepsStocks) reported

    @etrade my e-trade account won't let me select my bank account for fund transfers. Been that way all day. The customer service phone call that took 52 mins for someone to answer told me that you have high traffic right now and to try later.... well here we are 7 hours later.

  • nismith_jam NI SMITH (@nismith_jam) reported

    @etrade what's up w/ fake notices during open session & 1hr holds for customer service. Notice said during open session, "ETS does not accept orders to purchase or sell OTCBB or pink sheet securities during pre-open or the post-close trading sessions." Mkt is open so what's up?

  • WalterLouAZ Paul Hornung (@WalterLouAZ) reported

    @etrade Your app is updated and looks revised...for me today. However, it will not allow me to stay logged on... maybe a minute at a time. Any help?

  • phydid Refuse 🐸 Resist 🍑 Tyranny 🌊🐀🕷🦂 (@phydid) reported

    @etrade Please say the issue you are having after the tone... "My car won't start" I'm having trouble understand ing you please say again... "MY CAR WON'T START!!!" Ok "Your car won't start" Please hold the next agent will be with you in (robot voice) 49 minutes.

  • Ya_moTIFFatioN TiFGoTCaKeZ (@Ya_moTIFFatioN) reported

    @Thoughts_NJ @etrade Same issue!

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