E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Oklahoma City, OK 2
North Port, FL 1
Maricopa, AZ 1
Plano, TX 1
Ruskin, FL 1
Dublin, CA 1
Torrance, CA 1
New York City, NY 1
Atlanta, GA 1
Concord, NC 1
Fremont, CA 1
Wallingford, CT 1
Juneau, AK 1
Clermont, FL 1
Panaji, GA 1
Cypress, TX 1
Fort Lauderdale, FL 1
Portland, OR 1
Inkster, MI 1
Geneva, IL 1
Chicago, IL 1
Rock Hill, SC 1
Sacramento, CA 1
Daytona Beach, FL 1
Washington, D.C., DC 1
Kagha, Bhutan 1
Phoenix, AZ 1
Palm Coast, FL 1
Sollentuna, Stockholm 1
Santo Domingo, Distrito Nacional 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • mumkai mumkai (@mumkai) reported

    @etrade Possibly the worst experience I had to endure signing up to this place. Restricted my account with no reason. Been 48 minutes on the phone.... 173 for live chat. Cannot withdrawal or transfer my own money due to Etrades non-existent customer service.

  • BuahMerahMixEN Vinz BMM (@BuahMerahMixEN) reported

    @etrade HELLO SCAM!!! I've been on the line for 30 mins calling from international!!! You restricted my account and says call your Support!!! Is this how Your company making profit?! Your support is a Big SCAM and last time some of my money was not accounted and missing!

  • ERIC_in_RVA Eric T. (@ERIC_in_RVA) reported

    @etrade your customer service is server-less & not in a good way. It literally provides nothing, 2-3 hr hold times for calls and even longer for chat. You need to reach out to @awscloud to find better solutions. People's financial livelihoods are at stake. #etrade #AmazonConnect

  • mumkai mumkai (@mumkai) reported

    @etrade on hold hour and thirteen minutes. maybe you can copy and paste your customer service phone number again to show you are "sorry"

  • Dollar_Bill_100 Dollar Bill (@Dollar_Bill_100) reported

    @etrade was going bonkers showing my $NRZ and $COP positions at 0 and my account down thousands... way to scare the **** outta me on this beautiful Monday

  • fivewaylogjam fitzy (@fivewaylogjam) reported

    @etrade It’s down literally less than one percent Jesus Christ that’s not a pull back that’s a blip

  • MCZdance Mike MCZ (@MCZdance) reported

    @angelambooth @etrade not cool, I'm sure its just a short glitch but its quite alarming to see the amount missing from your account

  • BuahMerahMixEN Vinz BMM (@BuahMerahMixEN) reported

    @etrade Your International Call support service is like a criminal activity! Customers need to spend 1 hr on the line waiting to be assist and nothing but only financial cost!!! i also save proof ur support chat about my missing money! it i did not notice it will be stolen!

  • BuahMerahMixEN Vinz BMM (@BuahMerahMixEN) reported

    @etrade Your International call support service is like a criminal activity! Customers need to spend 1 hr on the line waiting for nothing but only financial cost!!! i also save screenshot of your customer support about my missing fund/money! if i did not notice it will be stolen!

  • hegemony_mony Celiac Cruz (@hegemony_mony) reported

    @etrade I will be watching your repeated ERROR messages whenever I try to withdraw funds from your app

  • mumkai mumkai (@mumkai) reported

    @etrade @VerdyanHoldings This is such a ploy. You show more activity on twitter than customer service. Why give your customers a number knowing they will wait on the phone for over 3 hours??

  • WilliamStroke11 Willie Stroker (@WilliamStroke11) reported

    @etrade GET MORE THAN 1 ******* PERSON ON YOUR **** CUSTOMER SERVICE TEAM

  • natishtash Natasha (@natishtash) reported

    @etrade I'm trying so hard to get in touch with someone. I need help transferring money from a trad IRA to ROTH IRA for 2020, not 2021. Please assist.

  • BuahMerahMixEN Vinz BMM (@BuahMerahMixEN) reported

    @etrade HELLO SCAM!!! I've been on the line for 30 mins calling from international!!! You restricted my account and says call your Support!!! Is this how Your company making profit?! Your support is a Big SCAM and last time some of my money was not accounted and missing!

  • DDonagan Devin Donagan (@DDonagan) reported

    @etrade 4 hours waiting for a customer service rep. Completely unacceptable. Moving my accounts out. Unreal. Fire your CEO and your customer service officers. $5 plus trillion annually and you cant staff CSReps. Smh.

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