E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Oklahoma City, OK 2
Dublin, CA 1
Torrance, CA 1
New York City, NY 1
Atlanta, GA 1
Concord, NC 1
Fremont, CA 1
Wallingford, CT 1
Juneau, AK 1
Clermont, FL 1
Panaji, GA 1
Cypress, TX 1
Fort Lauderdale, FL 1
Portland, OR 1
Inkster, MI 1
Geneva, IL 1
Chicago, IL 1
Rock Hill, SC 1
Sacramento, CA 1
Daytona Beach, FL 1
Washington, D.C., DC 1
Kagha, Bhutan 1
Phoenix, AZ 1
Palm Coast, FL 1
Sollentuna, Stockholm 1
Santo Domingo, Distrito Nacional 1
Las Vegas, NV 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • Juan97764373 OTC TRADER (@Juan97764373) reported

    @thommic @BillMorris4 @etrade I send now a email to AHI because is some problem with his transfer agent no response emails

  • robotnyc1 ad lib (Age of A.I.nxiety) (@robotnyc1) reported

    @etrade Still problems

  • jpsinsandiego JPS (@jpsinsandiego) reported

    Hi. @SECLawyer101 wondering if you can help explain where is my investment with @BIGtoken_App lead by #georgestella? @etrade drop the company and it seems is now trading OTC Expert Market but I have no access to my shares. No letters, no info, just vanished and money has poof!!!

  • bolpramodbol Pramod Arora (@bolpramodbol) reported

    @etrade your customer service 1800 number doesn't work. How to connect ? #stocks

  • BeenABoutCrypto BaC (@BeenABoutCrypto) reported

    Don’t ever use @etrade. Worse customer service. Lock accounts without notification. Wait times every time they put you on hold is about 30 minutes. #etrade is the worse platform.

  • WhistleTip_Boys Third_Eye_Profit (@WhistleTip_Boys) reported

    Do you ever wonder how much advertising money you save a company by not clicking on their @google ad and instead scrolling down to click their website? I've probably saved @etrade $2000 over the years.

  • stevebr99361175 RED HEADED STEPCHILD (@stevebr99361175) reported

    @etrade last april was the worst month of the year along with september

  • Cards96 Bruce Hancock (@Cards96) reported

    @Technocorp @FrogNews @etrade Appears Morgan Stanley/Etrade might be having a liquidity problem. I sold some stocks last week, and after going through their 48 hour hold on accessing my cash, they have now added an additional 3-5 business days to that before I can access it.

  • ChrisAl51469324 bothata (@ChrisAl51469324) reported from Golden Chain Mobile Home Park, California

    @etrade Whatever, just improve your service. For some reason you cancel my IRA distribution I put in last week and hold time is over 30 minutes. Now another 10-15 min wait. Obviously, I need to move it.

  • bloudraak Werner Strydom (@bloudraak) reported

    @etrade I think I misunderstood the zip code field, keep entering mine instead of the one of T-Mobile on my bill. Maybe add a “help me find it” link with some explanation? Or expand on the help text that’s it’s not the zip code where you live. It’s for distracted parents trying to GSD

  • CREReeve LifeStyle Investor (@CREReeve) reported

    @etrade app isn’t allowing login… “unexpected” error each attempt. Website login is fine. Can you get this fixed?

  • Gekko_Capital Gordon Gekko - Largest Shareholder of Teldar Paper (@Gekko_Capital) reported

    @SportsNet_USA @master_britton_ @etrade I messaged them and within 3-4 hours, I had my dividend payment. Contact customer service.

  • CharliGregory Charli (@CharliGregory) reported

    @etrade BEST ONLINE BROKER FOR CUSTOMER SERVICE Charles Schwab 4.3 📷 Trading Commissions $0 for stocks, ETFs, options Account Minimum $0

  • bshrive Benjamin Shrive (@bshrive) reported

    @etrade where exactly are your Customer Services people… are they all asleep? No-one picks up the phone and ‘live chat’ doesn’t work. A contact email would be helpful…

  • ChrisAl51469324 bothata (@ChrisAl51469324) reported from Golden Chain Mobile Home Park, California

    @etrade For some reason you cancel my IRA distribution I put in last week and hold time is over 30 minutes. Really poor service.

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