E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:


etrade Hero Image

E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
San Diego, CA 2
Miami, FL 2
Seattle, WA 2
St. Marys, GA 2
Solana Beach, CA 1
The Villages, FL 1
Bloomington, IL 1
New York City, NY 1
Cedar Park, TX 1
Annandale, NJ 1
West Sacramento, CA 1
Bonita Springs, FL 1
Norristown, PA 1
Tucson, AZ 1
Hollywood, FL 1
Bogotá, Distrito Capital de Bogotá 1
Portland, OR 1
Detroit, MI 1
Atlanta, GA 1
Fort Myers, FL 1
Köln, NRW 1
Elmer, NJ 1
Austin, TX 1
Brookfield, WI 1
Grosse Pointe Woods, MI 1
Baltimore, MD 1
Burlingame, CA 1
San Bernardino, CA 1
Greensboro, NC 1
Martinsville, VA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • awake87288167 awake (@awake87288167) reported

    @etrade your 1-800 has a 90 minute wait, your Live Chat is not available - how can I get some customer services?

  • davesabol Dave Sabol (@davesabol) reported

    OK @etrade I have my sons college tuition invested in you, but I cannot make a withdrawal.. I've tried the app, the website/phone. Next step is a complaint to my state rep as well as my Congresswoman and Senator. What gives? You made it easy to invest, why can't I get my $ back?

  • SPL1TSECSH00TER Spl1ts~CC (@SPL1TSECSH00TER) reported

    @StockRetail @SpaceKittyXD @etrade A small flex from customer support right now would be a aolid business move for the long term…. Just saying E*Trade

  • profit_napz Profit Napz 💰😴 (@profit_napz) reported

    @InvstInfoServ @Maximus_Holla @etrade had to re install app after the terrible update

  • NurseSnarky The Vaccinated Snarkologist 💉 (@NurseSnarky) reported

    @etrade Nope. You guys need to have your deliveries go to the same state as the people working the cases. Right hand doesn’t know what the left is doing. Fix it.

  • Iamstudentt Prison Mike (@Iamstudentt) reported

    @optionsprochick @etrade Pro was terrible today. Similar issues and more for 2-3 hours. Enough to push me to finally open the Ameritrade account to use TOS.

  • SlickXXL STW (@SlickXXL) reported

    @DaCowboysRock @etrade @Fidelity That $50 is the only reason I wasn’t buying. Just said “**** it” this morning and put my order in. 🤞🏻🤙🏻

  • DirkDigler300 Tim 🦍 (@DirkDigler300) reported

    @ReviewDork Help me figure out how to vote with @etrade. $amc

  • EddieV255 Eddie V (@EddieV255) reported

    @etrade I got to say E*TRADE is the worst company. They are the scummiest don’t bother opening an account with them you will regret it trust me. Today is the last day I trade with them, closing my account and taking my money to light speed

  • LaneBuchan219 Lane Buchanan (@LaneBuchan219) reported

    @etrade worst mobile app in trading y’all suck

  • jimtrainer41 UziOptions (@jimtrainer41) reported

    Anyone having problems with @etrade pro platform charts right now?

  • xOmegabladeX OmegabladeX (@xOmegabladeX) reported

    @stonkmarketkev @etrade @TradeStation Was told in chat (after an hour wait) that the issue is fixed and you need to log out and back in. Funny they didn't bother communicating this to anyone.

  • GAMERgal1987 gmrgrl87 (@GAMERgal1987) reported

    @etrade Why is your Live Chat down @etrade?

  • schrodingrsdog SchrödingersDog (@schrodingrsdog) reported

    Hey @etrade, your top-of-the-page info has stated "Due to high inquiry volumes, wait times have been longer than usual" for almost *two years*. Get more support staff. This isn't a temporary issue. This is the new "usual". Take care of your customers.

  • Namachieli Namachieli (@Namachieli) reported

    @etrade mobile app: not sure what changed recently, but last few weeks it's been frustratingly difficult to scroll left/right on portfolio page without changing tabs. Hopefully this is a bug, because it used to work great, now it's difficult to use.

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