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E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Township of Evan, KS 1
Paris, Île-de-France 1
Fremont, CA 1
Springport, MI 1
Long Beach, CA 1
Los Angeles, CA 1
Noida, UP 2
Concord, NC 1
Fort Worth, TX 1
Rochester, NY 1
Clinton Township, MI 1
Franklin, MA 2
Washington, ME 1
Columbus, OH 1
Ontario, CA 1
Westminster, MD 1
Aiken, SC 1
Los Altos, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • shaggrugg
    Internet Bot (@shaggrugg) reported

    @etrade are we down right now?

  • dfdfdfd243799
    Nota Gaylib (@dfdfdfd243799) reported

    @etrade Fix your ******* platform, people have their money on the line.

  • Mark_Lexus
    mark lexus (@Mark_Lexus) reported

    fix it @etrade power etrade app for $TSLA "No Options are available for the requested symbol"

  • TRJessicaOwens
    TheRealJessicaOwens (@TRJessicaOwens) reported

    @etrade HEY, FIX YOUR POWER ETRWDE APP, NOT SHOWING THE DAY’S CHANGE IN FUTURES!! FIX IT

  • alexanderlee1
    Alexander Lee (@alexanderlee1) reported

    @etrade I print PDFs of portfolio positions, and one of your incompetent web developers made a major change that screwed up the formatting. Left image was from 2026-04-02, which has been the same format for many years, perhaps decades. Right image was today (2026-04-06), where the dropdown for Account and View now hogs up precious vertical space. Please revert to the previous style ASAP. "If it ain't broke, don't fix it!"

  • markbrownwriter
    Mark Brown (@markbrownwriter) reported

    @etrade is the worst! They’ve screwed up with my submitting a stock certificate for deposit. I’ve had to call them more than a dozen times over the past two months. And I always get the same answer: Call back in a few days. I can’t wait to close my account there.

  • slexum
    Slexum (@slexum) reported

    @etrade Why is the platform down?

  • GailHedglin
    Gail (@GailHedglin) reported

    @etrade THE NEW PRO PLATFORM WONT EVEN STAY UP LOL IT GOES DOWN SAYS EXPIRED!! IF YOU LOG BACK IN , FEW HRS LATER GOES DOWN AGAIN SAYS EXPIRED!!! IVE NEVER SEEN A PLATFORM AS BAD..IM LOOKING AT OTHER BROKERS...

  • jason_hemphill
    Steel_City412 (@jason_hemphill) reported

    @etrade You guys ****** me this week bad. I can’t even log in now with positions that require management

  • TheeEvilHag
    THE PENNY HEIST (@TheeEvilHag) reported

    @TwoThreeXYZ @etrade My etrade was working … been trading without issue today

  • bmccormick70
    Bob McCormick (@bmccormick70) reported

    @TheAthletic @etrade The NCAA should be EMBARRASSED as the way the S Carolina/UCONN game is being officiated. It’s RUGBY, not basketball!! Why have the best teams playing, and allow everyone to hold, push, and grab!! It’s AWFUL!!

  • ShaedyChirps
    ShaedyChirps (@ShaedyChirps) reported

    @TimSpursFan @etrade as of like 2 days ago i put in the few dozen orders im doing today to save time, but thigns are down so much i think i need to shift my collars down.. it usually does take me hours... maybe this is a sign things will expire and then shoot up and that i shouldnt be capping gains?

  • NerdRandy
    Randy Daniel (@NerdRandy) reported

    @etrade Very disappointed that the service is down and customer support wait times is long and ETrade hasn’t notified customers via any means of the outage of service.

  • akshaysarraf
    Akshay Saraf (@akshaysarraf) reported

    @etrade Are you down? Can't login.

  • tastepee01
    Emre Taştepe (@tastepee01) reported

    @etrade Could you please send me the customer service email address privately? I need to contact them via email.

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