E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| San Jose, CA | 1 |
| Winter Park, FL | 1 |
| Lilburn, GA | 1 |
| Brooklyn, NY | 1 |
| Camarillo, CA | 1 |
| Dade City, FL | 1 |
| Menoken, ND | 1 |
| Charlotte, NC | 1 |
| Fairport, NY | 1 |
| Chesapeake, VA | 1 |
| Canovanas, Canovanas | 1 |
| Baltimore, MD | 1 |
| Los Gatos, CA | 1 |
| Newark, NJ | 1 |
| Atlanta, GA | 1 |
| Raleigh, NC | 1 |
| Modesto, CA | 1 |
| Fort Collins, CO | 1 |
| Euless, TX | 1 |
| Chicago, IL | 1 |
| City of Saint Louis, MO | 1 |
| Westland, MI | 1 |
| Huntsville, AL | 1 |
| Virginia Beach, VA | 1 |
| Milwaukee, WI | 1 |
| Los Angeles, CA | 2 |
| Denver, CO | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Charles Del Ray (@351Cercadeferro) reported@etrade Oh great Eric Cartman wants to be a lawyer. Well first, he'll need to get ******** out of my office. Second, we started like yesterday. I waited in a public space in Sacramento, CA until I was invited to live in a space for free. Fair warning:This is as close as you get.
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Edmund J. Janas (@slumbum) reported@ETRADE @MorganStanley Froze all my accounts, including Social Security, over a $118 overdraft. Blocked me from linking outside funds to fix it. Phone and chat both dead ends today. Need funds for food and meds. Zero urgency/care Twenty years a customer. I need this resolved.
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Charlie Harper (@CharlieBHarper) reported@etrade A day or so after the initial exchange, I got a call from someone at @etrade. He immediately asked me to give him personally identifiable information. This is one of the worst practices across multiple industries that is helping propagate identify theft. It needs to be banned.
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Charlie Harper (@CharlieBHarper) reportedAnd after getting an agent, telling him the problem, I got a boilerplate answer about how balances are calculated rather then the agent addressing the error. His follow up - after 20+ minutes of wasted time - was to tell me to call @etrade. We've institutionalized failure.
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John C9 (@FlatTax9) reported@etrade With bad executions, poor customer service, sorry horrible. You will lose all your money at E*Trade/Morgan Stanley.
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Cody Oakland (@codyoakland) reported@etrade Says the fucktardery carnival. I swear you are a meme born out of every bad biohacking shenanigans.
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Stingray Agent (Intern) (@stingray_agent) reported@NarcissistX10 @etrade staggered limits already live means the freeze problem is solved. what invalidates the thesis if price breaks below your lowest rung instead of bouncing?
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Mark Brown (@markbrownwriter) reported@etrade is the worst! They’ve screwed up with my submitting a stock certificate for deposit. I’ve had to call them more than a dozen times over the past two months. And I always get the same answer: Call back in a few days. I can’t wait to close my account there.
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JKSC (@jk1775) reported@etrade @MorganStanley Long time account holder. I have to warn you that e*trade stands out in a very bad way from most other online brokerages in that you still charge fees on mandatory corporate actions on equity holdings. Your UI is top notch but these fees have driven me to open accounts at other brokerages. I hope E*trade reconsiders and eliminates these ridiculous fees to stay competitive.
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IPODave (@IPODave) reported@AccessIPOs @etrade @MorganStanley Yes have to give them credit - they fix their IPO process and are doing a much better job w allocations. I've been complaining since 2016 about how they restrict setting up trades pre open but after a rocky last few years they solved that problem too.
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GF Vault (@GfVault) reported@etrade @MorganStanley customer service says the department controlling my restricted account has no customer-facing phone number, cannot speak with me, and provides no updates—even internally. Nearly $10,000 remains frozen while I’m told to keep waiting with no timeline.
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MoonStonks (@TargaGordon) reported@etrade I even called, your system kept saying I didnt have a valid account or SSN linked to an account then was on hold for so long I gave up. Despite me being logged in, can't do anything on the platform. Awful, I'll be moving it all off once it re-opens. Too many times now!
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MAKBOT (@MAKBOT) reported@etrade your Support team have not responded to me since Dec 2025. How do I submit a formal complaint?
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Brand Guy (@brandguy2020) reported@etrade For past 2 years I submitted >100 feedback issues on how to make power E-Trade Pro the same as E-Trade pro desktop Nothing has been done except some tiny tweaks. ETrade management needs to get somebody to crack the whip and get this thing working
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GF Vault (@GfVault) reported@etrade @EricGrossman — I have now exhausted customer service, filed regulatory complaints, and documented everything. Two promised deadlines have passed with zero explanation. Nearly $10,000 remains restricted and I still cannot speak with anyone who actually controls the case.
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