E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Oklahoma City, OK 2
North Port, FL 1
Maricopa, AZ 1
Plano, TX 1
Ruskin, FL 1
Dublin, CA 1
Torrance, CA 1
New York City, NY 1
Atlanta, GA 1
Concord, NC 1
Fremont, CA 1
Wallingford, CT 1
Juneau, AK 1
Clermont, FL 1
Panaji, GA 1
Cypress, TX 1
Fort Lauderdale, FL 1
Portland, OR 1
Inkster, MI 1
Geneva, IL 1
Chicago, IL 1
Rock Hill, SC 1
Sacramento, CA 1
Daytona Beach, FL 1
Washington, D.C., DC 1
Kagha, Bhutan 1
Phoenix, AZ 1
Palm Coast, FL 1
Sollentuna, Stockholm 1
Santo Domingo, Distrito Nacional 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • remembernnovmbr Vet for Democracy (@remembernnovmbr) reported

    @etrade Please do better with your customer service. Wait time for live chat is 298 minutes and after 45 minutes on hold on the phone, your system hung up on me....... issue still not resolved.

  • Aagreen6Aaron Aaron Green (@Aagreen6Aaron) reported

    @waIlstreetbets @WebullGlobal @etrade I want to believe this. I was restricted yesterday. Their customers service is playing dumb. I just opened a new account over the weekend.

  • DJPennyTrader DjPennyTrader (@DJPennyTrader) reported

    you know its bad when you have the @etrade hold theme song stuck in your head.....

  • XspensiveTTV Trip (@XspensiveTTV) reported

    @etrade might be the worst app I’ve ever used. I put money in a week ago. They took the money out of my bank ... it says “cash value” but I still don’t have any buy power nor can I withdrawal.

  • JoeSpraga J🍩e Spraga📚🥄 (@JoeSpraga) reported

    Hello @etrade I need some help asap, ty.

  • HellasTrader HellasTrader (@HellasTrader) reported

    .@etrade HOW ARE YOU SHOWING THE WRONG OPEN INTEREST ON OPTION CONTRACTS ON ETRADE PRO? FIX IT

  • wdrspr66 wdrspr66 (@wdrspr66) reported

    @etrade E*Trade Pro layouts will not open. Happened this morning. Re-did my entire layout (watchlists, charts, scanners) Saved it multiple times despite it being slow and glitchy. Just opened layout again and entire layout is blank. Inexcusable!!

  • 0001_Trader 🚀🚀 0001 TRADER 🚀🚀 (@0001_Trader) reported

    @LukeWil84512110 @Etrade does not let you trade C.E. stocks which is good in my book because it's for your safety. At any time they can get delisted and 100% of your investment goes down the drain!

  • seancasteel7 sean casteel (@seancasteel7) reported

    @0001_Trader @etrade @TDAmeritrade Oh I know! I use E*TRADE as well and love it. I was just trying to help people, if they had an issue purchasing they’d have the knowledge to try purchasing a different way. And yes. That would SUCK *** paying that much in fees!!

  • karissss_09 Karissa (@karissss_09) reported from New Hartford, New York

    @etrade please help! I can not log in but you have taken the money from my accounts. No luck with calling (waiting for hours) for three days now! I have said to email me user I’d- nothing .

  • dleitul DoWhatYouCan (@dleitul) reported from Los Angeles, California

    @LakeplaySteve @etrade I have tried for a week to reach them, and spent over 6 hours on hold at this point. This is so incredibly inappropriate and borderline unethical at this point. I can’t access my own money. I’m filling a complaint with the SEC.

  • PercyMacster Macster (@PercyMacster) reported

    @etrade do you not listen to or help your customers through Twitter? You are holding my $$ hostage and I don’t have 6 hours to wait for chat. How can I reach a human. Zero customer service.

  • jablamsky Jessica Ablamsky (@jablamsky) reported

    @j_aja4 @etrade I also had issues buying and selling. Not ok.

  • Blevins2020 Ryan Blevins 🧢≥ (@Blevins2020) reported

    @JanusSpawn @etrade The bad thing about Etrade is that they have "Good Faith Violations." When you sell a stock it takes them 2 days to pay you. You are allowed to buy a different stock, but you can't sell it for 2 days.

  • MortalFPV Justin (@MortalFPV) reported

    @etrade You have me on hold for 3hrs!!!! I'll go insane if you put me through another hour of that terrible hold music. Somebody, please pick up the phone!!!

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