E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 3 |
| San Francisco, CA | 2 |
| West Jordan, UT | 1 |
| Mohnton, PA | 1 |
| Laredo, TX | 1 |
| Needham, MA | 1 |
| Kralendijk, Bonaire | 1 |
| Charlotte, NC | 1 |
| Elmont, NY | 1 |
| Wellsford, Auckland | 1 |
| Idar-Oberstein, Rheinland-Pfalz | 1 |
| Las Vegas, NV | 1 |
| Peoria, IL | 1 |
| Troutdale, OR | 1 |
| Indianapolis, IN | 1 |
| Salt Lake City, UT | 1 |
| Dallas, TX | 1 |
| Redwood City, CA | 1 |
| Dublin, Leinster | 1 |
| Alden, NY | 1 |
| Farm Hill, FL | 1 |
| Duluth, GA | 1 |
| Thousand Oaks, CA | 1 |
| Orlando, FL | 1 |
| Lakewood, CO | 1 |
| San Diego, CA | 1 |
| Temecula, CA | 1 |
| Plattsburgh, NY | 1 |
| North Wales, PA | 1 |
| Pompano Beach, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Vondre Small
(@vondagreat) reported
@etrade I’ve had a Etrade Brokerage account for 4 years now and if you call their traders desk for help I always get rude condescending people that make you want to hung up the phone on them and google whatever it is you need help wit
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Iron Trades
(@irontrades1) reported
@InvestorsLive @etrade @dastrader Brutal. Finally no level2 problems yesterday. It's always something...
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Don BEARleone
(@CaptBear85) reported
@etrade is there a problem with the website reporting correct balances? When I log in I’m still getting yesterday’s balances.
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MeniThings Productions
(@MeniThings) reported
@CaptBear85 @etrade Same here. Website balance way off. But iOS app reports correct balance. On hold with customer support for 1/2 hour so far.
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Nathan Michaud
(@InvestorsLive) reported
Just FYI orders are going through on @etrade but not showing on Order Status on Etrade Pro (have to double check on web) - yet ANOTHER issue. Time for them to partner with @dastrader this is getting horrible.
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Tmoney 🤑
(@Stikeenote) reported
@incrediblebob12 @etrade Bro, I've always had issues with Etrade, allll the timmme... I had to ditch them and now I run with TD Ameritrade. Has issues once in a while but nothing like Etrade.
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Spank The Politic
(@SpankThePolitic) reported
@jrr240678 @etrade It's been a strange journey for $HCMC investors these past two weeks. I think 15 before it gets legs again. Though, in addition to their likelihood of winning their patent infringement lawsuit against $PM...they really have a lot of great things going. Only down 8% rev.
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rafuzo
(@rafuzo) reported
Hey @etrade, just curious when you’re gonna fix the bug that prevents the accounts screen from loading on iOS 14. Crashes on my iPhone X. I tried emailing but it went into the ether apparently.
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Stock Hollywood
(@StockHollywood) reported
@PaulRizzo504 @etrade they've been broken af lately ever since Morgan Stanley bought them.
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NorCal49er
(@NorCal99064465) reported
@etrade Do you even realize how close you are to losing all of your customers? FIX YOUR WEBSITE!!!
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Paul Rizzo
(@PaulRizzo504) reported
Just going to say it. @etrade is just broken right now. Showing $CSCO at $46.25 but it is trading at $48.07. Might be switching brokerages very soon.
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L8UR899
(@laura33838) reported
@etrade DO NOT USE! Trying to transfer legit money, and i’m having to wait 30 days! wtf! it’s my money! becuz you want to earn interest first, is withholding me to invest elsewhere! #noThx #etrade sucks!
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Adam Borders
(@AdamBorders) reported
@etrade your app is not working. 3rd day now. No way to submit an issue
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Ken Hurley
(@s1player) reported
@incrediblebob12 @etrade I called them yesterday and they said update was due today to fix.. I turned on, and no updates to be found. I hope it is better today.
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Drew Morton
(@thecinemadoctor) reported
Sorry I keep complaining about @etrade on here, but at this point? I feel like that's the only way I have to reach them. They literally just keep sending back form letters every time I use their secure messaging service and I can't move my money to another vendor.
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