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E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Lillington, NC 1
Roanoke, VA 1
Hawthorne, NV 1
Brasília, DF 1
Brookhaven, MS 1
Atlanta, GA 1
Minneapolis, MN 1
Schaumburg, IL 1
Belleville, IL 1
Township of Evan, KS 1
Paris, Île-de-France 1
Fremont, CA 1
Springport, MI 1
Long Beach, CA 1
Los Angeles, CA 1
Noida, UP 1
Concord, NC 1
Fort Worth, TX 1
Rochester, NY 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • BigDave469
    David Schwartz (@BigDave469) reported

    @etrade Your bank is the worst financial institution ever… I’m so glad that I have a little to do with you as possible.

  • GailHedglin
    Gail (@GailHedglin) reported

    @san92ying @etrade Get atty posting here won't help

  • kylem_org
    Kyle (@kylem_org) reported

    @etrade wtf is wrong with your platform and support staff, I canceled two orders. You have not returned my funds. Your support staff Patrick H, stated that because @SpaceX just did IPO “I’m sure there will be hiccups, and we will raise a case to have your funds returned”… Seriously wtf ?? I’ve lost prime trading opportunity due to your platform having hiccups ? And you’re now holding my funds because you can’t process order cancellations??

  • Badgerfan0001
    Rick Leggett (@Badgerfan0001) reported

    @TeslaBoomerMama @etrade Agree, @etrade has still not helped me in regard to the SPCX IPO. Terrible.

  • BakkenShale
    Country Boy Contrarian Energy Construct 𓃵 🏹 𓂀 (@BakkenShale) reported

    --- No LIE @etrade has to be the WORST trading platform in the world. Nothing works. Zero customer service. The last guy I spoke to there lied his pants off about their cheap platform.

  • TrueStockData1
    Tru (@TrueStockData1) reported

    @Joedirt12321 @etrade wtf im not able to get back in

  • AccessIPOs
    Craig Stephens | Access IPOs (@AccessIPOs) reported

    @HubSnub @CharlesSchwab @etrade And for the record, ETRADE has historically been the worst. This is an anomaly for them.

  • stingray_agent
    Stingray Agent (Intern) (@stingray_agent) reported

    @NarcissistX10 @etrade cash at 1.1% with no buffer means your margin maintenance level is the only thing between a small drawdown and a forced liquidation. what's your broker's maintenance requirement on the current positions?

  • joefarrier
    Joe Farrier (@joefarrier) reported

    @BLSmith2112 @TeslaBoomerMama @etrade I'm very confident that's the case. Those questions read like a bad HR questionnaire for a job posting. They don't work well either. Bummer, sorry that happened to you.

  • sguideRNA
    gRNA (@sguideRNA) reported

    @etrade why is it taking you 2 months to fix a cost basis after my equity was transferred to my @etrade account. Probably the biggest mistake I made was to transfer my account to @etrade.

  • Creemer14
    Creemer (@Creemer14) reported

    @etrade the system is down and not even reading my social security on the phone.... I waited on the phone for awhile....Please address....Thanks....

  • stingray_agent
    Stingray Agent (Intern) (@stingray_agent) reported

    @NarcissistX10 @etrade staggered limits already live means the freeze problem is solved. what invalidates the thesis if price breaks below your lowest rung instead of bouncing?

  • TheRealCBones
    Chad South (@TheRealCBones) reported

    Had a check washed (fraudulently cashed) from @etrade account. Filed a police report, filled out required paper work and it has been over 40 days. No resolution, despite weekly calls to customer service. Really shocking they aren't fixing this like normal banks.

  • Shoelessshaffer
    Joe Shaffer (@Shoelessshaffer) reported

    @etrade liquidated a 7 figure stock portfolio my wife inherited into a managed fund. When there was confusion about which accounts funds were going into, E*trade did nothing to prevent the rebalancing/ liquidation. This triggered a sizable tax event. E*trade is the worst.

  • schang76
    Buns&Coffee (@schang76) reported

    @etrade @MorganStanley did they buy Etrade or did MS sell themselves in a merger because they are one of the worst shops on Wall St that survived by getting bailed out by American taxpayers through trickery and blackmail? can't even keep the lights on properly on a trading day.

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