E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 2 |
| Redwood City, CA | 1 |
| Dublin, Leinster | 1 |
| Alden, NY | 1 |
| Farm Hill, FL | 1 |
| Duluth, GA | 1 |
| Thousand Oaks, CA | 1 |
| Orlando, FL | 1 |
| Lakewood, CO | 1 |
| San Francisco, CA | 1 |
| San Diego, CA | 1 |
| Temecula, CA | 1 |
| Plattsburgh, NY | 1 |
| North Wales, PA | 1 |
| Pompano Beach, FL | 1 |
| Colchester, England | 1 |
| Columbus, OH | 1 |
| Atlanta, GA | 1 |
| Los Angeles, CA | 1 |
| Reşiţa, Judeţul Caraş-Severin | 1 |
| Metuchen, NJ | 1 |
| Rochester, NY | 1 |
| Loganton, PA | 1 |
| North Port, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Bonnie-Annie Laurie
(@Ldk02122) reported
@etrade I have faxed, mailed my estate account application now I’m being asked to email it because it hasn’t been received! I verified addresses etc. after waiting 1 hour on the phone for CS. No one answers my emails. Horrible customer service.
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Weston
(@TheWestonEXP) reported
Why is my @etrade Pro down in the middle of the god damn trading day... You PoS.
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Franklin Delano Stallone
(@borovia65) reported
It boggles the mind that it's 2021 & the @etrade contact form stops you from using characters that can show up in SQL, implying no data sanitisation. Worse yet, what it disallows is more than they show in the error so you need to spend time guessing where you got it wrong.
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Jam On It 🐲
(@MagplaneTechno1) reported
@etrade Your system is down
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Michael Braden
(@blkhwksoldier) reported
@etrade I tried to log into my account but got a message to contact customer service. Don’t have a problem calling. However I’m now on hold for 90min waiting to speak with someone and can’t get into my account!
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Sиєαкуиєѕѕ
(@Sneakyness) reported
@atomly @etrade They have two other customer support numbers you could call in the meantime, lmao 800-786-2575 & 800-387-2331
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Morray
(@MorrayFive) reported
@shoe_cassel @etrade Had exactly the same issue but i was helped by a hacker called KridCrack on Instagram he's the best. Text or WhatsApp him +14144854707
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Priyanca Pande
(@PriyankaPande09) reported
Worst customer service ever @etrade Been on hold for 4 hours today and still counting…..
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pratfall54
(@ErIcNel84194499) reported
@etrade the service rep sometimes can’t find the reason it was declined, and when they do and inform and you take care of it they find another reason and then fail to inform you that it was declined and for what reason pg2
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Mike Lowry
(@HashTagHooper) reported
@etrade how long I have to wait on the phone to speak with somebody damn
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TSDR Trading
(@TSDR_Trading) reported
Anyone else having trouble with @etrade just now?!
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PurplePlasmid
(@purple_plasmid) reported
@etrade I am unable to log in to my brokerage account -- there's a 2 hour wait to talk to a rep -- I've changed my pw 3 times, tried the app, different browsers, cleared cookies --I know it's correct, and simply won't let me login.
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GG
(@prettycoolvid) reported
@MerrillLynch bought out @etrade.... Does that mean I can use @BankofAmerica atms? As an Etrade customer... Since Merrill owns Bank of America
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Michael Braden
(@blkhwksoldier) reported
@etrade I’m trying to log into my account and get a message to contact customer service. That’s fine, let me call. 90 min hold time? And no option for e-trade to call me back. Ridiculous.
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Sandy Barket
(@SandyBarket) reported
@etrade customer service sucks because MBA/CPA cheap operation. Servers are slow buy/sell transactions take forever to complete. Could be they lost a lot of customers. Someone I know who left them is getting emails soliciting business. No way. Morgan Stanley screwed @etrade up.
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