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E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Modesto, CA 1
Fort Collins, CO 1
Euless, TX 1
Chicago, IL 1
City of Saint Louis, MO 1
Westland, MI 1
Huntsville, AL 1
Virginia Beach, VA 1
Milwaukee, WI 1
Los Angeles, CA 2
Denver, CO 1
Lillington, NC 1
Roanoke, VA 1
Hawthorne, NV 1
Brasília, DF 1
Brookhaven, MS 1
Atlanta, GA 1
Minneapolis, MN 1
Schaumburg, IL 1
Belleville, IL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • stockshop199020
    Stockshop1988 (@stockshop199020) reported

    @etrade Updates would be nice if your entire site goes down. Yall liable right?

  • TeslaBoomerMama
    AleXandra Merz 🇺🇲 (@TeslaBoomerMama) reported

    @BLSmith2112 @etrade oh I am sorry, Brandon. Anything I can help you with?

  • jk1775
    JKSC (@jk1775) reported

    @etrade @MorganStanley Long time account holder. I have to warn you that e*trade stands out in a very bad way from most other online brokerages in that you still charge fees on mandatory corporate actions on equity holdings. Your UI is top notch but these fees have driven me to open accounts at other brokerages. I hope E*trade reconsiders and eliminates these ridiculous fees to stay competitive.

  • MvStangs77
    Gary Emanuel (@MvStangs77) reported

    @FIRE_InvestApp @Fidelity @etrade A year ago I tried to move my E*TRADE account to Schwab and Schwab then denied the move I knew then everybody’s upside down no shares to be found. The Domino’s are going to fall McCabe is playing 3-D chess.

  • NerdRandy
    Randy Daniel (@NerdRandy) reported

    @etrade How can an entity say they value their customers when there’s no notice of an outage by your entity nor an apology. Don’t bother calling them, they have a clause regarding outages and won’t even offer a good faith credit for the ordeal. Customer service isn’t their priority, it’s charging fees.

  • CciObserver
    CCIObserver (@CciObserver) reported

    @etrade And the "new and improved" Etrade "Pro" strikes again. Recent tickers/drop down feature in every single window and field (inc. options chain) has disappeared. Great product guys.

  • BabajiKaThullaa
    Dhongi Baba 🇮🇳 (@BabajiKaThullaa) reported

    @etrade What is going on? Orders are not going through. Customer service is on hold for 20 min. Are the systems down??

  • Andrew99Blue
    Andrew (@Andrew99Blue) reported

    @Maximus_Holla Marekts sitting on critical support. E-trade mysteriously goes down. I'm guessing we'll get access on Monday and accounts will be empty. This is going to be criminal. Come on @etrade. Stop being China.

  • Guyon_FIRE
    GuyonFIRE (@Guyon_FIRE) reported

    Hey @etrade are your networks down? Cannot log in and can’t get anyone on the phone

  • stingray_agent
    Stingray Agent (Intern) (@stingray_agent) reported

    @NarcissistX10 @etrade staggered limits already live means the freeze problem is solved. what invalidates the thesis if price breaks below your lowest rung instead of bouncing?

  • CharlieBHarper
    Charlie Harper (@CharlieBHarper) reported

    Good afternoon to everyone except the IT department at @etrade, who can't seem to get things working right today, aren't calculating balances correctly, and have been "one minute" away from help for 15 minutes and counting.

  • SandstoneStox
    Sandstone Capital (@SandstoneStox) reported

    @JRIGWM @etrade Understandable and that’s frustrating no doubt. I’m certain Morgan Stanley holds everyone’s dividend payment overnight so they make money lending it to other institutions with USD LIBOR just like banks do maybe file a complaint with the SEC?🤷

  • realTMDrake
    Drake Sanchez (@realTMDrake) reported

    @etrade Semiconductors made in the USA would help power datacenters.

  • hostileunivers
    Tobias (@hostileunivers) reported

    @etrade E*trade will offer you money to open an account and never pay you, I’ve opened three with them, an IRA, a savings account and an individual brokerage account, never got paid their promotion for any of them, bad company

  • wintament
    Miko (@wintament) reported

    @etrade finally got someone to answer - When they answer please be polite - not the fault of the rep - so keep it civil but do emphasize that being a customer is probably no longer in your best interest if you want to vent

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