E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Oklahoma City, OK | 2 |
| Rochester, NY | 1 |
| Loganton, PA | 1 |
| North Port, FL | 1 |
| Maricopa, AZ | 1 |
| Plano, TX | 1 |
| Ruskin, FL | 1 |
| Dublin, CA | 1 |
| Torrance, CA | 1 |
| New York City, NY | 1 |
| Atlanta, GA | 1 |
| Concord, NC | 1 |
| Fremont, CA | 1 |
| Wallingford, CT | 1 |
| Juneau, AK | 1 |
| Clermont, FL | 1 |
| Panaji, GA | 1 |
| Cypress, TX | 1 |
| Fort Lauderdale, FL | 1 |
| Portland, OR | 1 |
| Inkster, MI | 1 |
| Geneva, IL | 1 |
| Chicago, IL | 1 |
| Rock Hill, SC | 1 |
| Sacramento, CA | 1 |
| Daytona Beach, FL | 1 |
| Washington, D.C., DC | 1 |
| Kagha, Bhutan | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Vitamin A
(@gadawg80) reported
@etrade why does your mobile trading app suck so badly ? When you try to change daily view on chart from 1 to 5 or to 3 month etc. the charts don’t display. When are you going to fix this garbage. It’s embarrassing
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Purd
(@PurdTrades) reported
Anyone know how to resolve 90 day restrictions with @etrade ? Since their customer service ******* sucks
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Brandon Jones
(@Brandon_Jones98) reported
@etrade Why don’t you get someone to answer the customer support line. I’ve called three days in a row and have been on hold each time for over an hour with no answer.
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IPODave
(@IPODave) reported
@etrade service is going down extremely fast to point I can't recommend them anymore....
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Joseph Alan
(@AP_BillsMafia) reported
@etrade Cool. Are you going to fix the numerous issues your website and app are having, seemingly multiple times per day every day? Or do you recommend I go somewhere else?
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💲 Money Lobster 🦞 #Maine
(@MoneyLobster) reported
@okta call @etrade so they stop asking for all my personal information every damn time I call for support? Just send me a 2FA or ask me to provide some kind of support code.
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theshakirad
(@theshakirad) reported
@0001_Trader @etrade Try TD Ameritrade. I've had no issues.
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CosmicBandito
(@CozmikBandeeto) reported
@Thoughts_NJ @etrade This is where second shift is not such a bad thing.
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Jarred Rhodes
(@jrodonfire) reported
@brian_lapierre @etrade I’m having this exact problem trying to finish verification for my external bank acct and customer service will not pick up!! How can they take my money from that account in the first place??? have you been able to fix it???
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Jamal Tucker
(@Non_Symmetry) reported
@GordonBelfort_ @etrade Really? It seemed the complete opposite for me. The customer service is better tho I agree with that
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Trader.Mitch LLC
(@TraderMitchh) reported
@Sethott4 @etrade Obviously, you're not the only one who had that issue and you're not the only one who's on hold. Quit being a spoiled brat and wait your turn.
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Phil Russo
(@PhilRusso17) reported
@etrade @MorganStanley ever since you people took over it has been one issue after another i’m taking my money away from you
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Rudd-O
(@RuddO) reported
@etrade is so profoundly bad, I wish I could ditch them, but my employer will not support any other broker for the stock plan. They FUMBLED the FOP transfer, for a MONTH, now it's rejected. 30 minutes wait on the wait to speak with them. 320 wait on chat. Always same story.
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Kenneth Adams
(@Kenneth61871345) reported
@etrade 🤢 You can't get help from anyone with 5 hour wait times. All I need is access to my account.
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Kevin Barman
(@KevinBarman1) reported
@etrade stop telling me to call customer service to place orders for certain stocks, if I did that I wouldn't be able to place an order until Tuesday with your current wait times..