E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Oklahoma City, OK | 2 |
| Loganton, PA | 1 |
| North Port, FL | 1 |
| Maricopa, AZ | 1 |
| Plano, TX | 1 |
| Ruskin, FL | 1 |
| Dublin, CA | 1 |
| Torrance, CA | 1 |
| New York City, NY | 1 |
| Atlanta, GA | 1 |
| Concord, NC | 1 |
| Fremont, CA | 1 |
| Wallingford, CT | 1 |
| Juneau, AK | 1 |
| Clermont, FL | 1 |
| Panaji, GA | 1 |
| Cypress, TX | 1 |
| Fort Lauderdale, FL | 1 |
| Portland, OR | 1 |
| Inkster, MI | 1 |
| Geneva, IL | 1 |
| Chicago, IL | 1 |
| Rock Hill, SC | 1 |
| Sacramento, CA | 1 |
| Daytona Beach, FL | 1 |
| Washington, D.C., DC | 1 |
| Kagha, Bhutan | 1 |
| Phoenix, AZ | 1 |
| Palm Coast, FL | 1 |
| Sollentuna, Stockholm | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Stockade
(@Stockade18) reported
@etrade $CEI is the only ticker you had issues with? Can’t handle the volume or is your puppet master giving orders?
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Dr. Krista S. Jacobsen
(@KristaJacobsen) reported
Hey @etrade why is it that if I can log in to my account on the app, I cannot get in via the website and vice versa? And then customer service helps me get in on the website and I'm locked out of the app?? JFC, are you trying to make me dump you?????
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chris
(@mmrchristopherb) reported
So why is the stock market open on Columbus Day but yet the brokerages don’t settle trades today? Now I have to wait another day to trade because my trades from Friday didn’t settle? Wtf. #etrade @etrade @TDAmeritrade #td
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Howard Seeman
(@HSeemanNC) reported
@etrade 10/9/21 6:56 est Trade-Pro down. No notes on website, just can't get in. Please fix it.
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Up Stocks
(@UpStocks) reported
@etrade level 2 always freezes the last 3 minutes of trading. they know if this issue for a while now. sigh
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Tom
(@therealtomhomas) reported
@etrade down again @cnbc @markets
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JACIE
(@JACIE11163265) reported
@DeviantImmortal @etrade I will say TD doesn’t usually go down. Not perfect though.
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ChicagoMudshark
(@Chicagomattp1g1) reported
@etrade I got a phone call today from 312-265-3143 she said she was from etrade welcoming me to the service and saying she wanted to talk talk me about available services. I have no clue where this # is from or how she got my #
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Samantha
(@sam_anthia) reported
@etrade Thank you. I see a large spike in the stock today, but my portfolio still isn’t accurately representing the change. I’m a little worried. Could I request a call from customer service?
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J. Peterson
(@isonno) reported
@etrade The tech support people are just "clear cache / try a different browser." They refuse to acknowledge there's a bug in your web page that needs to be fixed. See the subtweets on my previous tweet. It's a simple, secure fix to make.
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Adrian
(@squawk_hawk) reported
@etrade I’m done with you guys. After the crap you pulled last week with system being down and now trying to violate me for a PDT when I am not and shouldn’t ever have been a margin account. You’re customer service is rude and insane.
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Justin Reynard
(@framerate) reported
@etrade You guys locked my account for "verification" but the number just puts me on hold for hours. Can you please help me? I'm tired of calling trying to find a person when you have all my money.
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nobullshytrading
(@nobullshytrader) reported
nice @etrade down mid day nice goin idiots! good thing i placed all my tradez already
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oooBrite
(@TheLilBlond) reported
Look out traders... "We're experiencing a technical issue right now. Please try again later." #etrade down again @etrade
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Treina Hunter
(@hunter5_treina) reported
from
Los Angeles, California
@papahetfield81 Dim the lights down low, lve had no time write#papa @etrade
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