E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Los Angeles, CA | 6 |
| San Diego, CA | 5 |
| Houston, TX | 5 |
| Chicago, IL | 4 |
| Miami, FL | 4 |
| New York City, NY | 4 |
| Seattle, WA | 4 |
| Katy, TX | 3 |
| Dallas, TX | 3 |
| Pompano Beach, FL | 3 |
| San Francisco, CA | 3 |
| Colorado Springs, CO | 3 |
| Aiken, SC | 2 |
| Los Altos, CA | 2 |
| Berryville, AR | 2 |
| Denver, CO | 2 |
| Grayslake, IL | 2 |
| Ashburn, VA | 2 |
| Oklahoma City, OK | 2 |
| Las Vegas, NV | 2 |
| Rochester, NY | 2 |
| Minneapolis, MN | 2 |
| Cleveland, OH | 2 |
| Temecula, CA | 2 |
| Columbus, OH | 2 |
| Detroit, MI | 2 |
| Tucson, AZ | 2 |
| Salt Lake City, UT | 2 |
| San Antonio, TX | 2 |
| Franklin, MA | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
-
Aubrey Pullman 🚫🚗 (he/him)
(@rendermack) reported
I'm on the phone *again* with @etrade . These guys are the worst -Unless you love waiting on hold and talking to people about why they locked your account again, or why they messed up your transaction, or weren't smart enough to execute the transaction in the first place.
-
Nivas at SaaStr 2022 👋
(@nivasravi) reported
@etrade I've been trying to modify my user email and password, and it's been super difficult. Your wait time on the phone line is 30 minutes. Really? Please help.
-
Moon Monkey Trades
(@ChaseMi40061976) reported
@etrade Fix your garbage website
-
Narin
(@NarinnSE) reported
@etrade Please talk about the people of Iran and bring our situation to the world Mehsa Amini, a 22-year-old Iranian girl, was killed by the police She was killed because of hijab Please help us we were scared They kill us in Iran #مهسا_امینی #MahsaAmini 💔💔💔💔💔
-
Jay
(@Jay1959Jay) reported
@etrade If they keep dropping that means our economy will be headed towards a BAD,BAD recession.
-
Skooma Rex 🇺🇸
(@ryptoRex) reported
@etrade You guys are grimy AF. Don’t let a customer know their account went negative until you can accrue some daily interest? I cannot wait to see this **** company fold.
-
anna bee
(@thebannabee) reported
@etrade your security is insane. I can't get my money because you decided I'm defrauding myself. I've been kicked around to multiple departments and finally got someone on the phone, verified my identity, but now I have to get on a 3 way call? You've lost a customer for life.
-
Trade4Keeps
(@PW82174126) reported
@JohnnyBoySezer @EliotETC Do not upgrade to @etrade. It's a terrible platform. They don't rectify issues when it's clearly their fault. You will lose money due to their buggy system.
-
Al
(@AlfromtheSau) reported
Opened up my @etrade app and immediately closed it. Holy **** the market is terrible. 🤨 #badstonks #mayneverretire
-
Chris Daskam
(@cdperspective) reported
@etrade why would the golf ball come back down to the moon on your commercial?
-
Chewkytrades
(@URIELNUNEZVALL1) reported
@teslaeconomist I would buy tomorrow but @etrade messed up my account and their customer service is terrible
-
Trade4Keeps
(@PW82174126) reported
@unusual_whales Whatever you do, do not use @etrade as a broker. Terrible experience with them. They turned the sell button off on me so I couldn't exit a position.
-
QBott
(@bott_q) reported
@johnsaveland @etrade I hoped it would help someone. Was not the kind of shock that I expected, but the customer service agent I talked with was really helpful and pleasant. Have a great day.
-
Dough Rakers
(@DoughRakers) reported
Stay away from @etrade. Very understaffed and could address simple account issues. Go elsewhere. @morganstanley got a dud.
-
Gail
(@GailHedglin) reported
from
Meadow Oaks, Florida
@etrade So far ive been on hold 30 mins with ETRADE ridiculous can't they afford to hire help!!!