E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Oklahoma City, OK | 2 |
| Loganton, PA | 1 |
| North Port, FL | 1 |
| Maricopa, AZ | 1 |
| Plano, TX | 1 |
| Ruskin, FL | 1 |
| Dublin, CA | 1 |
| Torrance, CA | 1 |
| New York City, NY | 1 |
| Atlanta, GA | 1 |
| Concord, NC | 1 |
| Fremont, CA | 1 |
| Wallingford, CT | 1 |
| Juneau, AK | 1 |
| Clermont, FL | 1 |
| Panaji, GA | 1 |
| Cypress, TX | 1 |
| Fort Lauderdale, FL | 1 |
| Portland, OR | 1 |
| Inkster, MI | 1 |
| Geneva, IL | 1 |
| Chicago, IL | 1 |
| Rock Hill, SC | 1 |
| Sacramento, CA | 1 |
| Daytona Beach, FL | 1 |
| Washington, D.C., DC | 1 |
| Kagha, Bhutan | 1 |
| Phoenix, AZ | 1 |
| Palm Coast, FL | 1 |
| Sollentuna, Stockholm | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Greg Doscher
(@Dinowakes) reported
@etrade Why is it taking so long to resolve the vendor issues on the futures accounts? Very disappointed, this has been a mess and I will likely switch to @IBKR once I close out these positions.
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newyorkbradcrypto
(@bradelfcam) reported
@etrade @beyondprotocol1 is down significantly from launch 4 months ago due to social engineering attack & botched unlock of 1/4 of tokens. Price is bottomed & should 10x due to mainnet & top 5 exchange listing. SOL type of growth. Solid fundamentals & long term play. #DontMissOut
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Mark
(@KingFish_73) reported
@etrade trying to contact support to trace a wire transfer…. 1.5 hours and going strong. The music is absolutely awful, not sure if it is trying to create energy like before the big game… it’s not working!
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🇭🇹🇭🇹🇭🇹
(@EastofG) reported
@CblastBT @etrade And I thought Robinhood was bad
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WileECoyote
(@WileECo92942691) reported
@etrade New homepage "ETRADE from Morgan Stanley Home page Online support Due to high inquiry volumes, wait times have been longer than usual..."
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Metal eGG
(@MetalG_) reported
@Dinowakes @etrade @IBKR I can't trade at all and I had 3500 buying power now it's at $72 all they say is sorry the issue is still on going
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Jennifer Farwell
(@jennfarwell) reported
Has anyone ever been able to get @etrade to fix an incorrect 1099 that claims proceeds you never received? (In my case, because an acquisition fell through and tendered shares were returned.) Even called them and nothing but seeing other tweets about incorrect E*Trade 1099 forms.
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Its_transitory
(@AJain2685) reported
@etrade Dumb ad, dumb company, worst customer service ever
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degenerate value investor
(@fn8787h8hf94f) reported
@etrade the latest update of “power E*TRADE” for iPhone is terrible and freezes constantly
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💉🦂🌖Sunshinetrader🌖🦂
(@Sunshinetrader3) reported
@etrade Yuck, ETrade is awful.
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He hasn't gotten away with anything...yet.
(@ajb59) reported
@etrade This became 95 minutes before a rep was able to help. I know things are difficult in the banking & investment world these days, but you need an alternative contact method. If nothing else, then just for fraud cases. I will be moving to a local bank after 10+ years withE*TRADE
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Ben Leaf
(@BenLeaf) reported
@LisaBraganca @TylerGellasch Lisa, I had to wait 3 hours on hold to DRS with @etrade. That was nearly a month ago and it is still showing "in process." What can I do? Why won't they DRS my shares? They are holding my shares hostage and their customer service is horrible.
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Its_transitory
(@AJain2685) reported
@etrade @ajb59 Worst customer service especially after acquisition by Morgan Stanley, worst in every category, just plain worst
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Pan K
(@Pan2012) reported
@MattCur59214210 @CblastBT @etrade No, it would be called Good-Faith Violation instead if you buy contracts with *unsettled fund* then sold on *same business day.* Would not be problem on bigger account (unless you gone nuts full ported), but for smaller one, this can be avoid by swing trade into next day.
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Jenny Cobb
(@Jennaay83) reported
@etrade Trying to retrieve my funds and can’t add my bank account. It’s been 1 week since I uploaded my written request and no progress. Phone support is at a 60 minute wait and chat support is never turned on. How do I get my funds or some support??
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