E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Los Angeles, CA | 6 |
| San Diego, CA | 5 |
| Houston, TX | 5 |
| Chicago, IL | 4 |
| Miami, FL | 4 |
| New York City, NY | 4 |
| Seattle, WA | 4 |
| Katy, TX | 3 |
| Dallas, TX | 3 |
| Pompano Beach, FL | 3 |
| San Francisco, CA | 3 |
| Colorado Springs, CO | 3 |
| Aiken, SC | 2 |
| Los Altos, CA | 2 |
| Berryville, AR | 2 |
| Denver, CO | 2 |
| Grayslake, IL | 2 |
| Ashburn, VA | 2 |
| Oklahoma City, OK | 2 |
| Las Vegas, NV | 2 |
| Rochester, NY | 2 |
| Minneapolis, MN | 2 |
| Cleveland, OH | 2 |
| Temecula, CA | 2 |
| Columbus, OH | 2 |
| Detroit, MI | 2 |
| Tucson, AZ | 2 |
| Salt Lake City, UT | 2 |
| San Antonio, TX | 2 |
| Franklin, MA | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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TheGARooster
(@CrainSports) reported
@etrade Again more problems with Hi Low scanner.... I tried resetting, clearing cache.. seriously, WTF
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Pablo R
(@PabloR0bles) reported
Yo @etrade @MorganStanley are you guys ever gonna fix the E*TRADE pro platform? What kind of garbage service is this? Frozen quotes and prices WTF
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C Matthias
(@newsgroupinky) reported
@TheRealYoungAri @etrade Same! I've never had problems putting money in but the first time I try to take money out? No-go. Can't sell any of my stocks, either. E*TRADE is awful.
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Julie Sowash
(@JulieSowash) reported
@etrade keep getting technical error and try again later message on the mobile deposit. Any idea when it will be back up? IRA 2020. :-)
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Donal Waide
(@DonalWaide) reported
@etrade Live Chat down, Messaging Center unavailable, Phone wait time is approx 30 minutes. So how do I stop my compromised debit card from being used again? #LousyCustomerService since the @MorganStanley buyout.
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afewell (He/Him)
(@afewell) reported
.@etrade Its a bad day for your tax center to not be working, do you have an eta when it will be working?
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Rishi
(@hedgewonk) reported
@stocktrader300 @etrade Yeah, I feel the same way. I’m so fed up with that app. I have the same issue: wrong quotes very often.
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Tony Bolo
(@tonyboloj) reported
@etrade Alerts and New Highs/Lows still not working in ET Pro. Been this way for 10 days now. Please FIX things and stop blaming the user #etrade
-
J13
(@TonicTesla) reported
@etrade was having issues with excessive distribution withdrawal but got 1099-R. Representative said couldn’t fix the code! Need fixed!
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Brad Senne
(@BradSenne) reported
@etrade 2 hours and still no response about my account issues
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Zurcher
(@Zurcher) reported
Hey @etrade, maybe the day before taxes are due isn't the time to let your tax document servers crash
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Brad Senne
(@BradSenne) reported
@etrade your platform is all messed up today. Shows inaccurate figures in my account. Are you fixing the problem?
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Paul Gallo
(@Pauljamesgallo) reported
.@etrade my app must be broken, I see green
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TheGARooster
(@CrainSports) reported
@etrade Wtf is wrong with Hi Low Scanner?
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StockRanger
(@StockRanger_) reported
@etrade what is going on?!?!?!?! Down every day now.