E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Panaji, GA 1
Cypress, TX 1
Fort Lauderdale, FL 1
Portland, OR 1
Inkster, MI 1
Geneva, IL 1
Chicago, IL 1
Rock Hill, SC 1
Sacramento, CA 1
Daytona Beach, FL 1
Washington, D.C., DC 1
Kagha, Bhutan 1
Phoenix, AZ 1
Palm Coast, FL 1
Sollentuna, Stockholm 1
Santo Domingo, Distrito Nacional 1
Las Vegas, NV 1
Camden, TN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • webemikey Sittingunder (@webemikey) reported

    @stock_mj @etrade @CharlesSchwab I love Schwab. They have top tier customer reps and their system always works. Never an issue at schwab. I was trading AMC options when everyone in RH was locked out. They let you trade whatever OTC you want. You get to decide not the big boys.

  • kkernttb KKern, TTB (@kkernttb) reported

    . @etrade think its possible to fix your laggy Level 2 data? I know it's only been a week, but maybe put it on the list... TYVM!!!

  • yopotstocks True V.P. (@yopotstocks) reported

    @stock_mj @etrade Got rid of etrade because of otc fees and of course their terrible wait times. Went to Schwab and haven’t regretted it.

  • BryanFields24 Bryan Fields (@BryanFields24) reported

    @stock_mj @etrade It’s awful I send messages Bc I wait forever

  • nismith_jam NI SMITH (@nismith_jam) reported

    @etrade platform unusable & 1hr wait 4 customer service & another 1hr wait 4 tech support. Market Data Subscriptions notice cripples site. 10 notices pop up by themselves when log in & if click on anythintg more notice pops up Last wk problem was platform ring sound what's next?

  • nismith_jam NI SMITH (@nismith_jam) reported

    @etrade platform cripple if try anything like refresh it freezes. Tech support can't fix issues despite multiple same issue customers complaints. A promise of call back by supervisor in 30min nonexistant. 2 hr weekly phone calls for issues instead of trading. What's up @etrade?

  • shiller90 Shaun Hillary (@shiller90) reported

    @jablamsky @etrade I've seen it mentioned. Schwab customer service is excellente! That's why I remain a customer for years now

  • stocktrader300 Sheldon Cooper (@stocktrader300) reported

    @etrade #etrade Etrade Pro sucking real bad today again. Prices lagging and the bid and ask sometimes are very delayed or frozen. Unusable today.

  • notchicken69 chicken (@notchicken69) reported

    @etrade JUST F#%KED ME. Altered all of my price paid amounts WITHOUT me even buying anything! Down thousands on $AMC and $GME now. F you E*TRADE. I’m holding

  • SamSharplesMT Sam Sharples (@SamSharplesMT) reported

    @jablamsky @etrade I use @TDAmeritrade and they are good. No problems

  • KobyV77 jakoby veronda (@KobyV77) reported

    @etrade how many people do you have at customer service? 1-2? It has to be less than 5

  • ianmatthew07 Ian (@ianmatthew07) reported

    @jablamsky @etrade @TDAmeritrade customer service is the best I’ve ever experienced.

  • flintb22 Flint Beckstone (@flintb22) reported

    Anyone else having trouble with @Etrade? Gains are all zeros

  • shaumbp325 Shaumikkua (@shaumbp325) reported

    @jablamsky @etrade I love @Fidelity customer service

  • decodeddreams a (@decodeddreams) reported

    @bbuttonwood1 @etrade yeah and they don't even bother trying to help

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