E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Houston, TX 2
Redwood City, CA 1
Dublin, Leinster 1
Alden, NY 1
Farm Hill, FL 1
Duluth, GA 1
Thousand Oaks, CA 1
Orlando, FL 1
Lakewood, CO 1
San Francisco, CA 1
San Diego, CA 1
Temecula, CA 1
Plattsburgh, NY 1
North Wales, PA 1
Pompano Beach, FL 1
Colchester, England 1
Columbus, OH 1
Atlanta, GA 1
Los Angeles, CA 1
Reşiţa, Judeţul Caraş-Severin 1
Metuchen, NJ 1
Rochester, NY 1
Loganton, PA 1
North Port, FL 1
Maricopa, AZ 1
Plano, TX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • jeridmg J̷̼̼̻̹̏͗̌̆À̸̛͔͇̦͆́̓̈́̍͝͝Y̶̛̍̕͝✪ (@jeridmg) reported

    @etrade Except you'll delete (yes delete) a loyal customer account and refuse to even speak to them. Why would anyone trust their money to a company that will close a 25 year account and then when asked why repeatedly they mail you their TOS that basically says "because we can"... RUN

  • jeridmg J̷̼̼̻̹̏͗̌̆À̸̛͔͇̦͆́̓̈́̍͝͝Y̶̛̍̕͝✪ (@jeridmg) reported

    @etrade Except you'll delete (yes delete) a loyal customer account and refuse to even speak to them. Why would anyone trust their money to a company that will close a 25 year account and then when asked why repeatedly they mail you their TOS that basically says "because we can"... RUN

  • KumareshPunyak1 Layman investment (@KumareshPunyak1) reported

    @etrade So far I tried reaching you guys 34 times in customer call waiting for 30 min at least each time. Useless portal. My stocks are executed in one price but next day the paid price is shown higher price. My profits are entirely rated by your frustrating system.

  • camiadeluca Cam Iadeluca (@camiadeluca) reported from Manhattan, New York

    Tremendous customer service from @etrade just now. Unwarranted activity in my Roth IRA and the team handled swiftly and accordingly. Highly recommend their brokerage.

  • yuetsu yuetsu 🇺🇦 ☮️🖖☯️ he/him #BlackLivesMatter (@yuetsu) reported

    @FTrader2022 @andiemain @etrade uh... are you even READING what we're posting here, mistah boombastic? we're saying we GOT Etrade reps on the line, after hours on hold, and they were seriously NO HELP and i even had one with a rooster crowing loudly in the background as they worked from home.

  • lyokomode 1000101 (@lyokomode) reported

    For reference, these were imported from @etrade, which you’d think they’d support considering I pushed the big ETrade button when asked to select my bank

  • e11ebin e11ebin (@e11ebin) reported

    @andiemain @ngaio420 @etrade once they went to a call center "management team" business model (maybe 5-8yrs ago) there service has been ****. if it wasnt such a hassle to pull my money i would have left a while ago.

  • KumareshPunyak1 Layman investment (@KumareshPunyak1) reported

    @etrade @MarkkanenJarkko F****ing customer service number to reach. No one answers the call. Tried 34 times on my false price execution by @etrade. No one responds and I am loosing more than 600 USD in my portfolio.

  • msac1985 Johnny Pen (@msac1985) reported

    @etrade I transfer for Merrill Lynch to E trade Money on Friday 03/11/2022. And On Monday 03/14 /2022 Merrill Lynch confirmed transfer successfully,E Trade told still Processing transfer money SO SLOW. THIS IS TOO SLOW, ETRADE CEO or top management SHOULD CORRECT THESE Laid back PEOPLE.

  • mboylan Mike Boylan (@mboylan) reported

    @etrade I have been trying since *December* to transfer out my remaining assets, and every time, you’ve rejected the request from my receiving firm despite processing them previously on a regular basis. You’ve now rejected my own request. This is borderline criminal. Please help?

  • shannonblack995 Shannon Black (@shannonblack995) reported

    @etrade I’ve been trying to talk to an actual person for two days. Online FAQs is not what I need - who can help me ?

  • Saffhix KaFKa (@Saffhix) reported

    @etrade As always white trying to tell black what and how to do stuff. WTF?! Turn this **** around.

  • slumbum Joey of Brego.com (@slumbum) reported

    Anybody getting the following horrific customer service through @etrade banking? 1)Can't order a new debit card. 2)When calling wait time is 90 minutes 3)Can't complete ACH purchase for funds in my account. #EtradeBanking...too bad we can't report them.

  • vinivinidogo creative scorpio (@vinivinidogo) reported

    @etrade I have some custodial accounts I need to remove from under my name. Downloaded the forms, but there’s not much in the way of instructions. Who do I contact for help?

  • tony09410800 Steez (@tony09410800) reported

    @etrade Hello ?? I tried calling multiple times just to be left on hold for hours . Live chat and messaging are also unavailable for some reason . Where’s customer support !?

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