E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Oklahoma City, OK 2
Rochester, NY 1
Loganton, PA 1
North Port, FL 1
Maricopa, AZ 1
Plano, TX 1
Ruskin, FL 1
Dublin, CA 1
Torrance, CA 1
New York City, NY 1
Atlanta, GA 1
Concord, NC 1
Fremont, CA 1
Wallingford, CT 1
Juneau, AK 1
Clermont, FL 1
Panaji, GA 1
Cypress, TX 1
Fort Lauderdale, FL 1
Portland, OR 1
Inkster, MI 1
Geneva, IL 1
Chicago, IL 1
Rock Hill, SC 1
Sacramento, CA 1
Daytona Beach, FL 1
Washington, D.C., DC 1
Kagha, Bhutan 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • _____Tasia_____ Anastasia (@_____Tasia_____) reported

    @Okie_Tradez @etrade Etrade has been having issues for at least the past 5 trading days.

  • AnthonyMontani3 Anthony Montanino (@AnthonyMontani3) reported

    @etrade How can your customer service be down? What a joke

  • _____Tasia_____ Anastasia (@_____Tasia_____) reported

    @Okie_Tradez @etrade Good luck, my friend, and don't get yourself into any positions that you may want to exit quickly in the event you're unable to do so due to connection issues. Take care.

  • DJCrayola Wrangler of Rascals (@DJCrayola) reported

    @etrade on hold with customer support for 1 hour, my stocks were mysterious sold without my authorization, a little help please!???

  • coolskimask coolskimask (@coolskimask) reported

    mfrs keep rejecting my damn limit sells. ok then you decide at what price I would like to sell my stocks at, how could i forget how this free market works how could i be so foolish that you decide the price and i give the money. im leaving you @etrade and @CharlesSchwab

  • Real_JoeNathan Bird Lawyer (@Real_JoeNathan) reported

    @etrade is total garbage. Login doesn't work and ***wait is 152 minutes to talk to a rep*** (!?) Who do y'all like for your investing platforms?

  • BigSlick2389 Big Slick (@BigSlick2389) reported

    @etrade why is power E*TRADE and the regular E*TRADE app slow today? It’s kinda of ridcolous that this keeps happening.

  • StockHollywood Stock Hollywood (@StockHollywood) reported

    @mattkicks37 @etrade only way to recover is to sue them too, they're awful.

  • w2bbillionaire JUST INVEST IT ! (@w2bbillionaire) reported

    @gh0st_n0te06 @etrade I agree, flawless on my end. I’m so baffled at the level of ignorance in here that’s all. I guess I expect too much out of people? My Bad!

  • LakeplaySteve Biden is unfit (@LakeplaySteve) reported

    @etrade E*TRADE should concentrate are fixing their ****** up website and customer service. 2 hour wait to get someone on the phone? Seriously?

  • GMRathbun Not PGA material. (@GMRathbun) reported

    @etrade Option traders are just expecting you to fill the orders. Your platform has been a mess for two days now. It takes 4 hours to get through to customer support on phone AND chat. This has cost me money yesterday and today.

  • MotherCabriniNY MotherCabriniPreys (@MotherCabriniNY) reported

    @JonGuirl @CordovaTrades @etrade They mansplained me. Or more accurately tried to. I am frequently wrong, maybe even most of the time, on everything. But I WILL NOT BE OUTSNARKED. Let's get that straight. And mansplaining is low quality, low IQ snark.

  • JKTex "Bob" (@JKTex) reported

    @etrade This issue is not new but is worse in the last several weeks yet nothing. "The service you requested is temporarily unavailable. Please try back later." just trying to open Portfolio view. 4 accounts and I'm about ready to move everything. Nothing's changed, wat's up @eTrade ?

  • StockHollywood Stock Hollywood (@StockHollywood) reported

    @mattkicks37 @etrade platform down, try the website, if the website down try the app the only way I saved myself was that the app worked for me. I still lost -$870 tho

  • mattkicks37 Matt Shamma (@mattkicks37) reported

    @StockHollywood @etrade That’s right, they can’t even answer the damn phone. Couldn’t sell a single share of anything yesterday for the first 4 hours

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