E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 3 |
| San Francisco, CA | 2 |
| Elmont, NY | 1 |
| Wellsford, Auckland | 1 |
| Idar-Oberstein, Rheinland-Pfalz | 1 |
| Las Vegas, NV | 1 |
| Peoria, IL | 1 |
| Troutdale, OR | 1 |
| Indianapolis, IN | 1 |
| Salt Lake City, UT | 1 |
| Dallas, TX | 1 |
| Redwood City, CA | 1 |
| Dublin, Leinster | 1 |
| Alden, NY | 1 |
| Farm Hill, FL | 1 |
| Duluth, GA | 1 |
| Thousand Oaks, CA | 1 |
| Orlando, FL | 1 |
| Lakewood, CO | 1 |
| San Diego, CA | 1 |
| Temecula, CA | 1 |
| Plattsburgh, NY | 1 |
| North Wales, PA | 1 |
| Pompano Beach, FL | 1 |
| Colchester, England | 1 |
| Columbus, OH | 1 |
| Atlanta, GA | 1 |
| Los Angeles, CA | 1 |
| Reşiţa, Judeţul Caraş-Severin | 1 |
| Metuchen, NJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Scott Myron
(@ScottMyron2) reported
@etrade your call center had me on hold over an hour and your online chat claims a 300 minute wait. Do you have anyone working support?
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Billy
(@billycharles47) reported
@etrade I’ve been on hold with customer service for 28 minutes I just need something simple
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Gary Awesome
(@wizwit101) reported
@GMenn86 @westbeachcap WTF, @etrade ??? Terrible.
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Bento Stox
(@BentoStox) reported
@etrade @etrade your customer service continues to reach new lows. You need to try and work on that
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Craig Ikens
(@CraigIkens) reported
@wyldkyle7 @etrade Yep. Login doesn’t work
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Suparna
(@Suparna80659488) reported
@etrade useless service.. no help from customer service. I was on hold on call for 1 hr..
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WhiteShep
(@WhiteShep4) reported
@etrade still can't buy $mgti on your site. Phones and virtual tech support @etrade are awful and LONG
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Michael
(@bigmikethethird) reported
@etrade @ishthechosenone It is immoral and unethical to have customer service wait times as long as you do.
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(@jeridmg) reported
@etrade Would you really want to trust a company that will freeze and close a customers account that's been with them for over 20 years. If they did it to me they'll do it to you. Ask them why and they hang up and send you their vague terms of service that equates to we can if we want to
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Funny Guy
(@ffunnyguy) reported
@VictoriaECrosby It is really bad :) Its web interface was designed 100 years ago. @Fidelity is as worse as @etrade in their user experience.
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Ahlibobwa
(@Ahlibobwa26) reported
@etrade E*TRADE still won’t allow me to withdraw my funds. —nobody answers your phone —the chat doesn’t work —your site won’t allow me to verify my bank to withdraw funds. You don’t get to just steal my money. Reach out and fix this immediately you greedy jerks.
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KT
(@wyldkyle7) reported
Anyone else’s @ETRADE not letting them login???
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Judah Ariel
(@judahariel) reported
A piece of advice: don’t use @etrade as your broker. Their customer service is atrocious and wholly incompetent.
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james james
(@jamesja77350172) reported
@etrade Employees at Walmart and supermarkets show up everyday to service customers. Why can’t E*TRADE?
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WhiteShep
(@WhiteShep4) reported
@etrade Any idea when I can buy $mgti on your site or when customer service will be avaialble to do it over phone in less than 20 min, or less than the 2 hrs I tried waiting?
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