E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 3 |
| San Francisco, CA | 2 |
| Charlotte, NC | 1 |
| Elmont, NY | 1 |
| Wellsford, Auckland | 1 |
| Idar-Oberstein, Rheinland-Pfalz | 1 |
| Las Vegas, NV | 1 |
| Peoria, IL | 1 |
| Troutdale, OR | 1 |
| Indianapolis, IN | 1 |
| Salt Lake City, UT | 1 |
| Dallas, TX | 1 |
| Redwood City, CA | 1 |
| Dublin, Leinster | 1 |
| Alden, NY | 1 |
| Farm Hill, FL | 1 |
| Duluth, GA | 1 |
| Thousand Oaks, CA | 1 |
| Orlando, FL | 1 |
| Lakewood, CO | 1 |
| San Diego, CA | 1 |
| Temecula, CA | 1 |
| Plattsburgh, NY | 1 |
| North Wales, PA | 1 |
| Pompano Beach, FL | 1 |
| Colchester, England | 1 |
| Columbus, OH | 1 |
| Atlanta, GA | 1 |
| Los Angeles, CA | 1 |
| Reşiţa, Judeţul Caraş-Severin | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Chad Krout
(@ChadKrout) reported
@etrade how do I contact support? I have questions on my $mmtlp shares and can not talk to anyone online. Thank you.
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Ernest C. Smitten 🇺🇦
(@ErnestC_Smitten) reported
@ValidGuru Any idea how I can block my broker @eTrade from auto-closing my ITM options at the worst possible price several hours before market close?
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J.W.G. (Joseph's version)
(@jwgindustrie) reported
@DBL_OH_7 @etrade Question: why ******** are you still here?
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Victoria lomba fans page
(@lombafansTV) reported
@etrade @DWade117 Hi, why do I have to wait for 30 mins before speaking to the customer assistant?
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James Sun
(@LSKMSun) reported
@etrade @MorganStanley fix your es options quote!!! There are Dec 17 options???
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RockerAPE
(@ajgrockerape) reported
@etrade @etrade stole my $COSM and $COMS shares !!! Their Customer Service doesn't answer any calls. They $FTX'ed me... They took my shares from my portfolio arbitrarily...
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Gary Brode
(@Gary_Brode) reported
Example 1: Financial Services I'm currently traveling in Thailand, and my @etrade (owned by @morganstanley) ATM card expired. Customer service blamed me twice in two contradictory ways. Then told me they couldn't send a replacement card.
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Jess💪#1 Clodsire Stan
(@imjess_saiyan) reported
Are you kidding me @etrade ? My account was restricted for unknown reasons 4 years ago. You claim to have 24/7 support yet every time I call there's a 30+ min wait and I'm hung up on 17 minutes in. I have been trying to resolve this for 4 years!!!
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The Timdex
(@TheTimdex) reported
When a platform like @CashApp runs circles around you because it takes them mere seconds to complete a trade and it takes you 4 business days... It is time to either quit or fix what is broken... Lookin' at you @etrade by @MorganStanley
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Otto Katz
(@OttoKatz42) reported
@jason_kint I need to call @etrade for a password reset, the online system won't let me do it online. Every time I call they tell me the wait time is > 30 minutes. For a password reset. I don't have time for that. So my account is unretreivable because they don't pay for enough help.
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Dark Super Robot 🤖
(@SuperRobotOTC) reported
@DanielMCharter @etrade @TDAmeritrade I love etrade. Never restricts anything or glitches out like the rest of the brokers. Everytime I hear about broker issues or some bullshit brokers are pulling during squeezes, I'm never affected on Etrade.
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RockerAPE
(@ajgrockerape) reported
@etrade stole my $COSM and $COMS shares !!! Their Customer Service doesn't answer any calls. They $FTX'ed me... They took my shares from my portfolio arbitrarily...
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Hefling Farm Supply (blue checkmark)
(@BrianTheJarvis) reported
$mmtlp I noticed today I owe @etrade $38 for something that I cannot see as their drop down menu instantly rolls back up when clicked (convenient). On hold waiting for a rep. Did anyone else get charges? I assume it is for AST transfer. #finrafraud is real
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xxxxxxx
(@DBL_OH_7) reported
@etrade Why are you advertising on Twitter when Elon Musk just banned and suspended tons of journalists for no reason? That's what I would like to know... i'll make sure and spread this to all of my connections and network that ETrade is still giving money to Elon Musk
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Darryl Bowen
(@CastMaster77) reported
$MMTLP huh...xferd a few hundred dollars into my @Etrade account little while ago, and it's always been available for investment right away, but today it's not...first time since the MMTLP thing went down. Hmmm
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