E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Los Angeles, CA | 7 |
| San Diego, CA | 5 |
| Houston, TX | 5 |
| Miami, FL | 4 |
| New York City, NY | 4 |
| Seattle, WA | 4 |
| Dallas, TX | 3 |
| Columbus, OH | 3 |
| Pompano Beach, FL | 3 |
| San Francisco, CA | 3 |
| Chicago, IL | 3 |
| Colorado Springs, CO | 3 |
| Denver, CO | 2 |
| Grayslake, IL | 2 |
| Ashburn, VA | 2 |
| Oklahoma City, OK | 2 |
| Las Vegas, NV | 2 |
| Rochester, NY | 2 |
| Minneapolis, MN | 2 |
| Cleveland, OH | 2 |
| Atlanta, GA | 2 |
| Temecula, CA | 2 |
| Detroit, MI | 2 |
| Tucson, AZ | 2 |
| Salt Lake City, UT | 2 |
| San Antonio, TX | 2 |
| Katy, TX | 2 |
| Franklin, MA | 2 |
| Orlando, FL | 2 |
| Honolulu, HI | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Spazure 🏳️⚧️
(@swiftlyspazure) reported
I can only login to @etrade from one device. Two different networks. Same password manager on all devices (both working ant not) I suspect some weird security thing is going on but not sure what to do about it. Didn't have any problems before turning on MFA.
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Spazureway
(@spazure) reported
All of a sudden @etrade has locked me out of my account. The triggering event? I *added* money to my account. Not sure why that would trigger a security check, but OK. Hold times to call in are over 10 min though, so I can't just call them on my 15 to fix it :/
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td
(@tdubois23) reported
@etrade how do you not have around the clock SPX options per @CBOE new trading hours? Fix asap
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Stop69’ing
(@memecoinslingin) reported
@etrade is the worst trading platform if you’re an active trader. Site freezes constantly, prices are wrong. This platform is for old people who want to invest long term in ETFs.
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Nestor Kim
(@NestorKim) reported
Wow @etrade - your platform is down! Pulling a Robinhood?
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_Goose22
(@Goose2217) reported
@s7bake @etrade This is first issue I’ve ever had with it. I’m not messing with positions so I’m not upset. Even on limit down days in 2020 it worked.
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Neil
(@neilcoin) reported
@SPACuity @etrade what a weird issue .....alll my QQQ shares are showing at $0.00....things are bad but not that bad
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tayler
(@taylerevanayers) reported
@etrade your app is down today!! Tryna trade ://
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Casie Schiffman
(@pronouncedKC) reported
@etrade Requiring customers to call in to cancel their account is pretty bad, making them wait an hour to reach an agent to cancel an account is a new customer service low.
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Daniel Sinor
(@DanielSinor) reported
@etrade please fix the iOS app portfolio view. It needs horizontal and vertical stop points on scrolling.
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💵🐳 WhaleStocks 🐳💵
(@Tracytrades1) reported
What an annoying day. Made money but lost legitimately thousands bc @etrade is so damn slow. I need to change this
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Erin
(@pearl_from_sand) reported
@etrade Why do you not have any customer service to speak of?
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Crystal Basin
(@Wrightslake) reported
@MegBartelt @mint Yup same problem 😕 some resolved except zero data from any @etrade accounts at all.
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Geet
(@Geet89759830) reported
How can I add nominee in E trade account? Need help no assistance @etrade
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Killarose 🇺🇦
(@Killar0se) reported
Etrade down? @etrade not able to log in.