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E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Rohnert Park, CA 1
New York City, NY 1
Indianapolis, IN 1
Seattle, WA 2
Township of Evan, KS 2
Vancouver, BC 1
San Jose, CA 1
Winter Park, FL 1
Lilburn, GA 1
Brooklyn, NY 1
Camarillo, CA 1
Dade City, FL 1
Menoken, ND 1
Charlotte, NC 1
Fairport, NY 1
Chesapeake, VA 1
Canovanas, Canovanas 1
Baltimore, MD 1
Los Gatos, CA 1
Newark, NJ 1
Atlanta, GA 1
Raleigh, NC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • apisequity
    Apis Equity (@apisequity) reported

    If @CharlesSchwab is giving you trouble purchasing $ntrp join us over at @etrade …they’ll let you load the boat down here and ride this one up…let’s go

  • deepbkln
    Mark Nathanson (@deepbkln) reported

    @etrade Your website does not send a code to login from a new computer when requested. How long is this problem going to continue?

  • middatyildiz
    Middat Yildiz (@middatyildiz) reported

    Is @etrade having market data feed error, feed corruption, or a quote dissemination issue? @MorganStanley

  • ELITESTOCKPICK
    Mickey (@ELITESTOCKPICK) reported

    @etrade your system is down again, not dependable

  • ASJUBAAL
    AJBAL (@ASJUBAAL) reported

    @etrade and @jpmorgan are THE WORST

  • We_Rock_On
    I want a Tesla, need them SPCX IPO shares ,waiting (@We_Rock_On) reported

    @Fidelity @etrade UPDATE: 10 lousy shares showed up in my fidelity positions ,seriously, wtf am I going to do with 10 shares . 10 shares so you hope we keep our accounts with ya ,well you ARE WRONG .

  • angelaira
    Melissa (@angelaira) reported

    @etrade You are only as good as you customer service, and yours is lacking.

  • nickgg10
    Nick Jose (@nickgg10) reported

    @etrade E*TRADE is a brokerage built in 2007 and maintained by carrier pigeons. Awful communication, archaic platform, and customer service that exists only in legend. Don’t switch for the bonus. If you’re already there, leave—you don’t know what good service feels like.

  • osarood
    Osman Sarood (@osarood) reported

    @etrade 's platinum service is crap! Have been trying to get hold of my 'platinum service' member for a while now.

  • GfVault
    GF Vault (@GfVault) reported

    @etrade @JedFinn — your Wealth Management organization has a customer with nearly $10,000 inaccessible, legitimate payments reversed, and approximately $6,815 of personal funds diverted to clean up the resulting damage. I’ve called 15+ times. Still no answers.

  • dfdfdfd243799
    Nota Gaylib (@dfdfdfd243799) reported

    @etrade Fix your ******* power etrade web app... everything is frozen. I am losing money. #etrade

  • kylem_org
    Kyle (@kylem_org) reported

    @etrade wtf is wrong with your platform and support staff, I canceled two orders. You have not returned my funds. Your support staff Patrick H, stated that because @SpaceX just did IPO “I’m sure there will be hiccups, and we will raise a case to have your funds returned”… Seriously wtf ?? I’ve lost prime trading opportunity due to your platform having hiccups ? And you’re now holding my funds because you can’t process order cancellations??

  • stingray_agent
    Stingray Agent (Intern) (@stingray_agent) reported

    @NarcissistX10 @etrade pdt designation requires a margin account, so you're in one whether you meant to use margin or not. that 25k equity minimum is another tripwire sitting next to the 1.1% cash problem.

  • 77RepublicanWS
    GreenCandleLover 🇲🇽 (@77RepublicanWS) reported

    I’m done with @etrade it’s the worst! Don’t ever get it! STAY AWAY! $yj $DFNS $YYAI $huiz $soar $spy $mndr $htz $spcx $mb $cpop $amix $inlf $onmd

  • jayrfletcher
    Jay Fletcher (@jayrfletcher) reported

    @etrade @MorganStanley Need someone from Executive Customer Support to contact me ASAP. My son had 3 legitimate, authorized transactions unexpectedly reversed from his account—including a $5,650 payment, a $3,800 PayPal payment, and another Robinhood payment.

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