E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Oklahoma City, OK 2
North Port, FL 1
Maricopa, AZ 1
Plano, TX 1
Ruskin, FL 1
Dublin, CA 1
Torrance, CA 1
New York City, NY 1
Atlanta, GA 1
Concord, NC 1
Fremont, CA 1
Wallingford, CT 1
Juneau, AK 1
Clermont, FL 1
Panaji, GA 1
Cypress, TX 1
Fort Lauderdale, FL 1
Portland, OR 1
Inkster, MI 1
Geneva, IL 1
Chicago, IL 1
Rock Hill, SC 1
Sacramento, CA 1
Daytona Beach, FL 1
Washington, D.C., DC 1
Kagha, Bhutan 1
Phoenix, AZ 1
Palm Coast, FL 1
Sollentuna, Stockholm 1
Santo Domingo, Distrito Nacional 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • mwerner97 Matt Werner (@mwerner97) reported

    @etrade is the worst company to do business with. Their practices border on fraudulent.

  • StockHollywood Stock Hollywood (@StockHollywood) reported

    @etrade why are your $TSLA 885 options not working?

  • phauscarriague Pablo Hauscarriague (@phauscarriague) reported

    @etrade E-trade SSL certificate is currently not working. Please fix it.

  • pekelo98 PTA (@pekelo98) reported from Wallingford, Connecticut

    @etrade should not be allowed to lock accounts and then provide zero phone support. On hold now with them for 4 hours. @SECGov I have shares that I cannot sell!

  • bogmanmaster Bogmanmaster (@bogmanmaster) reported

    @etrade I have been trying to contact customer service forever, have not used E*TRADE for a while and just transferred some money into my account, I do not remember customer service being this SLOW.

  • hollywood7455 David Byers (@hollywood7455) reported

    @Melissa85192679 @etrade Recently the support service are very annoying,the same issue happened to me and I was recommended to a hacker called Smartcr4ck on Instagram who helped me out

  • Thoughts_NJ Katie (@Thoughts_NJ) reported

    For anyone having issues buying $zicx with @etrade you can call and place your order over the phone (they waived the fee for me) Since it just recently became pink current the change is still being processed. No problems buying online via @TDAmeritrade

  • joshcarcione josh carcione (@joshcarcione) reported

    @etrade @etrade kind of insane. No one can help over the phone, and the person I was communicating with just stopped responding. Why can’t you have someone answer the emails?

  • squalo TeamAnts (@squalo) reported

    @etrade support is non-existent. They purchased optionshouse a while back where I had an account. I have been unable to login since then and their customer service hold times are always over 90 minutes. I'm not sure anyone actually works there anymore. #theySuck

  • NYCKillaOR “KillaOR” (@NYCKillaOR) reported from Bronx, New York

    @etrade Man when even the banks ask you why aren’t you investing you know it’s bad.

  • YouPlumDumb Tim Yeoman (@YouPlumDumb) reported

    @etrade 3hr wait, No live chat customer service at its finest. #worserecommendationever

  • TheSmolShort CannaBois (@TheSmolShort) reported

    @etrade transfered money into an account earlier this year and cannot withdrawal. Bank is not showing the two small deposits for account verification. Need help ASAP.

  • KroazDu Francois Coquemont 🇺🇸 (@KroazDu) reported

    @etrade aaaaaand y’all hang up on me today, after 30 minutes wait. Can I get some help??????

  • CyberSecurity_R Cybersecurity_Researcher (@CyberSecurity_R) reported

    @dsheppard08 @etrade Kindly send me a DM via @Cybersecurity_R  or  +1 925-412-1391  to help you recover your hacked/locked account and also resolve all accounts issue.

  • custodio_clark Clark Custodio (@custodio_clark) reported

    @etrade Back on June 10th Alpha lithium bought out Beta energy. Etrade charged me a reorganization fee. then I get 2 shares of stock that are all zero's. 08660C107 I called Etrade as their customer to find out what is the value of this stock,To my surprise no one there has a clue

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