E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 2 |
| Dallas, TX | 1 |
| Redwood City, CA | 1 |
| Dublin, Leinster | 1 |
| Alden, NY | 1 |
| Farm Hill, FL | 1 |
| Duluth, GA | 1 |
| Thousand Oaks, CA | 1 |
| Orlando, FL | 1 |
| Lakewood, CO | 1 |
| San Francisco, CA | 1 |
| San Diego, CA | 1 |
| Temecula, CA | 1 |
| Plattsburgh, NY | 1 |
| North Wales, PA | 1 |
| Pompano Beach, FL | 1 |
| Colchester, England | 1 |
| Columbus, OH | 1 |
| Atlanta, GA | 1 |
| Los Angeles, CA | 1 |
| Reşiţa, Judeţul Caraş-Severin | 1 |
| Metuchen, NJ | 1 |
| Rochester, NY | 1 |
| Loganton, PA | 1 |
| North Port, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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A Glorious Bastard
(@hellapubcheese) reported
Wow @etrade you didn’t execute any of my market orders and cost me way too much money. I know I’m not alone. You need to fix this NOW.
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sw ⚓️
(@sjwcpa) reported
@InfinityTradesX @etrade I got 20 error messages with Schwab trying to sell 750 shares of PINS which is about $50,000. Said I still had my shares. I sold again. Then showed I was short 750 shares. Took 45 minutes to contact a human. They refused to cancel. Luckily it fell a dollar and I made a few bucks.
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Diksy Fifu
(@DiksyFifu) reported
@uMadBro9000 @etrade IMO they are supposed to record the phone call or chat or you do it yourself and have them reimburse you for the loses or get a lawyer, but make sure to video record everything that is happening with their platform while down/misfunctioning and causing you harm !
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akira kaiyo
(@fears000) reported
@TTrader1976 I started with them 1 month ago. Their platform is terrible. I have lost thousands to their server issues. @etrade I am transferring to a different platform.
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Gorgo
(@MulletTrader) reported
@md_proctor @CordovaTrades @etrade Similar problem with E*TRADE Pro this morning. Market orders didn’t fill so I canceled them and the orders showed up as canceled in my order screen. I did this twice. Then they showed up in my open positions so I had 2x the original order going the wrong direction. Frustrating!
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Mo Money 💸
(@MoMoneyAM) reported
@staywiththeheat @etrade chat support.
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ellie masters
(@donkey21222) reported
@etrade I hope you will honor customer orders
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Ben
(@Ben45781333) reported
@etrade where was the warning that you guys were going to be slow as **** with order execution, people are loosing lots of money because they think they can execute trade in timely manner @Boston_SEC
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Garbage Out
(@uMadBro9000) reported
@DiksyFifu @etrade Yeah I tried to sell some options for $20 and watched people pay over that. Also to tried to sell some covered calls for $0.28 and chased it all the way down to $0.20 before it went through. Plenty of volume is TSLA and Ford for those to go through!
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tes.3m.21
(@tes1m211) reported
@foodie98910333 @garyblack00 @etrade I had a similar issue trading a $TSLA option it took about an hour to go through
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StacyLynnLondon
(@StacyLynnLondon) reported
When you’ve got the $$ in your @etrade account for live quotes but can’t get live quotes and your only two choices are to wait on the phone for an hour+ or 2 hours to chat with someone at customer service. OOOORRRRRR 💸💸💸💸🙄
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stephen allen
(@stephenallenl) reported
@InfinityTradesX @etrade I never had so much as a glitch with etrade up until this robinhood crap hit the fan and started spraying on us 🤬
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Gilly
(@Gillylife312) reported
@etrade with the billions held in the E*TRADE trading account, you would think these cheap ***** would fix their bugs and upgrade there system already..👎
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rosscoe
(@rosscodjarnold) reported
@WolfOfWeedST @etrade That’s **** all I had 15 hours hold time last week for @Scotia_iTRADE and this week I’m at 1hr 42 min! Still haven’t talked to a single person
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Högsta Tjur🔥
(@hogstatjur) reported
@MysteryMan_777 @etrade support reply bots not even answering tweets anymore
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