E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Houston, TX 2
Redwood City, CA 1
Dublin, Leinster 1
Alden, NY 1
Farm Hill, FL 1
Duluth, GA 1
Thousand Oaks, CA 1
Orlando, FL 1
Lakewood, CO 1
San Francisco, CA 1
San Diego, CA 1
Temecula, CA 1
Plattsburgh, NY 1
North Wales, PA 1
Pompano Beach, FL 1
Colchester, England 1
Columbus, OH 1
Atlanta, GA 1
Los Angeles, CA 1
Reşiţa, Judeţul Caraş-Severin 1
Metuchen, NJ 1
Rochester, NY 1
Loganton, PA 1
North Port, FL 1
Maricopa, AZ 1
Plano, TX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • LonnieAvanti Lonnie Avanti (@LonnieAvanti) reported

    @etrade youve gotta fix how VIX is displayed in etrade Pro - values wont update on watch list. its beeing happening for 2 days.

  • whereyouatkev Kevin Ujoodha (@whereyouatkev) reported

    @notenoughchairs @etrade Yupp.. Very strange and doesnt clear up who the problem is comin from. Etrade or spectrum?

  • JasonCO81138265 JasonCO (@JasonCO81138265) reported

    @etrade fix the damn platform

  • PlutoTheAlienTM Sidney May (@PlutoTheAlienTM) reported

    Man @etrade I give up y'all platform and support is just trash. Fix your ******* glitches wtf.

  • jhod JHod (@jhod) reported

    @ATLnsider @the_scottmartin @etrade I just called Etrade & spoke with a customer service representative. He said “in play“ means big news for the company, *not necessarily buyout* or merger related. He said even earnings or something else that’s causing movement in the stock price could trigger that alert

  • David_Jarillo David Rodríguez Jarillo, CFA (@David_Jarillo) reported

    @etrade Fix your platform please

  • konaboys KONA BOYS INC (@konaboys) reported

    @CharlesSchwab poor customer service so far had much better luck with @etrade

  • phatdogs2 Chico (@phatdogs2) reported

    @etrade you website is not loading and when it does it is slow or times out. Please address asap!

  • peaslee44 PeasEasy (@peaslee44) reported

    @etrade your customer service is the worst in the industry. To bad my bank wire transferred my money into the wrong account. Pulling it all out immediately.

  • notenoughchairs Matt has too many jackets (@notenoughchairs) reported

    @whereyouatkev @etrade App all day too, but just maybe over Spectrum cable, via cellular, no problem

  • mamacrat Amanda (she/her) 🍾🌹 (@mamacrat) reported

    Rolled over an IRA from @TRowePrice to @etrade but they left the cash at Trowe. I can't anyone on either end to help finish the transaction. It's a nominal amount of money but I need them to finish the job and close the TRowe account. I can see fees and penalties festering.

  • PlutoTheAlienTM Sidney May (@PlutoTheAlienTM) reported

    @etrade Every time I do you guys have no clue what issues are occurring. I gave up. UPDATE YOUR PLATFORM! Unacceptable.

  • pprivon Peter Privon 🐍 (@pprivon) reported

    Today’s #buildinpublic adventure … validating ticker symbol inputs. Interesting when the @etrade API returns diff results for the same string input … lots of if - elif - else going on here. Now I’m being told to go on a walk with my fam in the form of 404 errors @pyquantnews

  • JasonCO81138265 JasonCO (@JasonCO81138265) reported

    @etrade can someone kick the server? not acceptable. No response needed, do better

  • Moneyman_2017 Moneyman2017 (@Moneyman_2017) reported

    @etrade It appears a glitch has been fixed. Shame on everyone that compared FTX to eTrade. Now get back to trading.

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