E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Juneau, AK | 1 |
| Clermont, FL | 1 |
| Panaji, GA | 1 |
| Cypress, TX | 1 |
| Fort Lauderdale, FL | 1 |
| Portland, OR | 1 |
| Inkster, MI | 1 |
| Geneva, IL | 1 |
| Chicago, IL | 1 |
| Rock Hill, SC | 1 |
| Sacramento, CA | 1 |
| Daytona Beach, FL | 1 |
| Washington, D.C., DC | 1 |
| Kagha, Bhutan | 1 |
| Phoenix, AZ | 1 |
| Palm Coast, FL | 1 |
| Sollentuna, Stockholm | 1 |
| Santo Domingo, Distrito Nacional | 1 |
| Las Vegas, NV | 1 |
| Camden, TN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Crypto Ro Ro
(@tino_crypto) reported
@etrade @etrade4rias I set up account yesterday and funded it. Now can’t sign in today. Went to chat and wait time is 205 minutes! Great experience 😳😡
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Tony Sn.
(@BondoBerry) reported
@etrade @DrewDunne You guys are the biggest ***** your customer service is the worst you bastards 3 hour wait times I hope you go bankrupt
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G. W. Goldman
(@gwgoldman) reported
@thestinkmarket @etrade Been there. I think I actually had to wait over an hour and a half. They have a good platform but good luck if you need any help. It takes forever
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Senator Eloise Williams CFA, MBA, PHD (doctor), 💸
(@thestinkmarket) reported
@gwgoldman @etrade Terrible system where you can't cancel an account transfer.
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Zach Riggle
(@ebeip90) reported
@tvidas @etrade Looks like they still support hardware tokens, and it’s exactly the same scheme (append 2FA token to password)
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AJA4
(@j_aja4) reported
@etrade My web page and E*Trade Pro are badly inconsistent today, nothing matches. Options prices on ETP are not posting for many issues.
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thetjryan
(@thetjryan) reported
@etrade I can’t, no one seems to answer on the customer service line. I’ve been on hold for over 4 hours without a response on the live chat widget or phone.
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Jeffrey Zentner
(@webzentner) reported
@etrade I've tried to reset my password about 6 times in the last 24 hours. No success. I can't get anyone on chat or the phone either. This after depositing cash in the account. You have my money. Where is my support?
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'Le poulpe Francaise'
(@LUFCLew) reported
@etrade @crumbpuff Why give out a phone number if nobody’s on the other end to answer it? Your app is not working. This is costing me money.
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Sam Mullin
(@sammullin_12) reported
@etrade please get rid of the God awful holding music, my ears are bleeding.
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Adam O'Shell
(@AdamOShell) reported
@etrade whats going on? Been trying to get support for 5 DAYS. Multiple emails, waited on chat support for 4 hours, and countless hours on hold on the phone.
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Michael Manfredi
(@mikemanfredi) reported
@etrade level II down!! trade status reporting errors for two days!
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TheHonestTrader
(@dd_trades) reported
@etrade @gujjuchokkra Yea clearing cache doesn't work and no one on the phones can help me. Get your **** together. This is completely unacceptable.
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Steven Colbert
(@StevenC65132337) reported
@etrade FYI GET YOUR MONEY OUT OF THE STOCK MARKET ASAP. TECHNOLOGY AND COMMUNICATION STOCKS WILL TAKE A NOSE DIVE STARTING ON JANUARY 20th, INAUGURATION DAY! WILL BE VOLATILE GOING DOWN BIG TIME. ALL THE BIG PLAYERS WILL BE TAKING THE MONEY OUT OF THE STOCK MARKET.
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Shannon Exum
(@slexum) reported
@etrade WTF is wrong with the platform's, options are no loading properly