E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 2 |
| Salt Lake City, UT | 1 |
| Dallas, TX | 1 |
| Redwood City, CA | 1 |
| Dublin, Leinster | 1 |
| Alden, NY | 1 |
| Farm Hill, FL | 1 |
| Duluth, GA | 1 |
| Thousand Oaks, CA | 1 |
| Orlando, FL | 1 |
| Lakewood, CO | 1 |
| San Francisco, CA | 1 |
| San Diego, CA | 1 |
| Temecula, CA | 1 |
| Plattsburgh, NY | 1 |
| North Wales, PA | 1 |
| Pompano Beach, FL | 1 |
| Colchester, England | 1 |
| Columbus, OH | 1 |
| Atlanta, GA | 1 |
| Los Angeles, CA | 1 |
| Reşiţa, Judeţul Caraş-Severin | 1 |
| Metuchen, NJ | 1 |
| Rochester, NY | 1 |
| Loganton, PA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Julia Cordova✨
(@CordovaTradez) reported
WTF is wrong with @etrade today Are we doing this by hand?
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Chris Shaffer
(@DrShaffopolis) reported
That feeling when you're tweeting a stack trace at @etrade because their customer service person said "try refreshing the page" and hung up after waiting nearly an hour.
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benjamin vance
(@benjaminvanc) reported
@TheRealAPL @etrade My account also got locked I tried reaching out to support but was ignored contact babs_solutions on Instagram he’s a professional he helped me recover my account.message him I’m sure he’ll help you
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Arun A K
(@arun_ayilliath) reported
@etrade - extremely dissatisfied with the service.
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Matt Lucas
(@mattlucasva) reported
@etrade I've been on hold for 60 minutes trying to speak with a human. Etrade's password reset provided over the automated system didn't work either. Is there anyone that can help via Twitter?
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Matthew Bristol Bryant
(@BristolBryant) reported
Your platform is a securities fraud crime @etrade I actually can't close a position because your site says it can't see I own the shares... now I'm on hold forever; @CNBC bad tech will crash this bubble @ARKInvest
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PuffyPorter
(@LondonBoyPuffy) reported
@etrade really getting on my nerves man this is gotta be one of the worst brokerages ever you email call use the chat nobody gets back to you. The service is actually disgraceful. There must be a way to formally complain.
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Emily Diaz
(@emmilydiaz) reported
Anyone else get on @etrade in the morning and get a glitch around 6:30am?? Super annoying
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PuffyPorter
(@LondonBoyPuffy) reported
Officially put in my complaint to the SEC in regards to @etrade disgraceful company. And if I don’t get a response I will be taking legal action against you too
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Algo Bundy
(@bri4343) reported
@etrade Your customer service is virtually non-existient.
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Rey LoweIffert
(@rey_lowe) reported
@etrade as a customer of a trade I am livid right now I have spent over an hour seven times during January trying to contact customer service. I am now sitting on the phone for 49 minutes waiting to talk to my dedicated team. Do you even have customer service ready to switch
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PuffyPorter
(@LondonBoyPuffy) reported
@etrade doesn’t know not only have I reported them to the SEC I will bombard them with tweets and emails until they answer and resolve the issue. Your will is not stronger than mine. If I have to keep thing going for a year I will do it everyday I will continue to spam you!
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Bill Thompson
(@Billt134) reported
@MoneyLobster @etrade @Fidelity For me it appears etrade service deteriorated since the MS acquisition , slow trades , Power Etrade desk charts are not coming up for certain stocks , during GME games I had the spinning wheel of death at the open and couldn't trade. Time for a move
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Julia Cordova✨
(@CordovaTradez) reported
WTF is wrong with @etrade today? Are we doing this by hand?
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cryptoboye
(@cryptoboye) reported
275 hour wait times for chat support @etrade are you kidding me!
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