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E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Columbus, OH 3
Ontario, CA 1
Noida, UP 1
Westminster, MD 1
Aiken, SC 2
Los Altos, CA 2
Katy, TX 3
Camden, ME 1
Chicago, IL 4
South Dennis, MA 1
Pacifica, CA 1
Berryville, AR 2
Bozeman, MT 1
Warren, MI 1
La Mirada, CA 1
South Burlington, VT 1
Bernville, PA 1
Denver, CO 2
Chelsea, MA 1
Miami, FL 4
Dallas, TX 3
Arab, AL 1
Los Angeles, CA 6
Lynnwood, WA 1
Loveland, CO 1
Waynesville, NC 1
Grayslake, IL 2
Hedgesville, WV 1
Cameron Park, CA 1
Santa Clara, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • sam_anthia
    Samantha (@sam_anthia) reported

    @etrade hi, I went to check my portfolio today and saw that my $mycof shares have been replaced by a ticket comprised of random numbers, & my shares aren’t visible. Daily return doesn’t reflect today’s price movement. Live Chat is down. Hold time on the phone is 2+ hrs. Any help?

  • DanielGlenn
    Daniel Glenn (@DanielGlenn) reported

    To use 2FA with @etrade, you HAVE to use Symantec. None of my other financial services do this! That is terrible practice - let me use whatever auth app I want!

  • RedFyv3
    RedFyve (@RedFyv3) reported

    @etrade had a severe problem with their Power E*Trade trading application starting at around 2:23PM EST.

  • kendo79
    Kenneth Kim (@kendo79) reported

    @etrade Your site is really slow now.

  • CntStopGameStop
    CantStopWontStop GAMESTOP♦️ (@CntStopGameStop) reported

    @GMEillionaire @TDAmeritrade @etrade Of course it is and people who don't know better will paperhand and will be regretting it trying to fomo in. Let's not forget what happened to FCEL. I believe it was like $1.5 then ran to right under $30. I believe CEI is coming out with options which could be bad & good. We'll C

  • RossRobisonCPA
    Ross Robison, CPA (@RossRobisonCPA) reported

    @stock_mj @etrade Haven't run into any issues with the MSOs. Outsides of that, I don't buy much on OTC. Interface on Fidelity is much better and specific lot selling is simple

  • christinebarnum
    Christine Barnum (@christinebarnum) reported

    @pennystokgurus @etrade Ok. Damn etrade never answers the phone , this will be tough

  • CannaCrusaders
    Canna Crusaders (@CannaCrusaders) reported

    @stock_mj @etrade Surprising...never had this problem with E-Trade myself after many many years....

  • variablex24
    calvin ma (@variablex24) reported from San Francisco, California

    @stock_mj @etrade Been using Schwab for 2 yrs no w zero issues buying ******** stocks.

  • stock_mj
    MJ Stock Trader (@stock_mj) reported

    Really need to get off @etrade. Is Schwab the best to trade OTC? eTrade causes major issues with me. I select specific lots to sell and they decide to sell the first in first out even though I've switched that many times.

  • TonyEsposito1
    Tony Esposito (@TonyEsposito1) reported

    @etrade I keep leaving email for support and I never get any replies. I am wanting to sell all my positions, withdraw all my money and close my account. What is the secret to doing this? I can't afford E-Trade for day trading.

  • RokkiMcGarrett
    p51mustangcaf (@RokkiMcGarrett) reported

    @etrade For some reason my acct is now restricted, did online chat no help told me to call 800-293-1621 which I did on-hold over an hour which was very annoying and I gave up. I have no idea why my account has been restricted as I only transferred available funds back in Feb😡

  • RealJorgeRivera
    Jorge Rivera (@RealJorgeRivera) reported

    @etrade hey guys, I know you’ve probably heard everything that’s going on with #AMC #GME. I hold a rather large position in both securities. Will I have any issues buying or selling either stock? Should I be worried about the #CitadelScandal and your relationship w/ the company?

  • cannabana
    @Cannabana (@cannabana) reported

    stock_mj: @SimicWave @etrade It's like a 5th grader programmed their site. You specifically drop down, select a specific lot and they're like "Meh, your selling this lot instead." I've changed the preference and they just default it back several times on me.

  • KeyzerSoze_69
    Keyzer Soze (@KeyzerSoze_69) reported

    @stock_mj @etrade Have had 0 issues on TD thus far.

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