E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 2 |
| Dublin, Leinster | 1 |
| Alden, NY | 1 |
| Farm Hill, FL | 1 |
| Duluth, GA | 1 |
| Thousand Oaks, CA | 1 |
| Orlando, FL | 1 |
| Lakewood, CO | 1 |
| San Francisco, CA | 1 |
| San Diego, CA | 1 |
| Temecula, CA | 1 |
| Plattsburgh, NY | 1 |
| North Wales, PA | 1 |
| Pompano Beach, FL | 1 |
| Colchester, England | 1 |
| Columbus, OH | 1 |
| Atlanta, GA | 1 |
| Los Angeles, CA | 1 |
| Reşiţa, Judeţul Caraş-Severin | 1 |
| Metuchen, NJ | 1 |
| Rochester, NY | 1 |
| Loganton, PA | 1 |
| North Port, FL | 1 |
| Maricopa, AZ | 1 |
| Plano, TX | 1 |
| Ruskin, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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G-Know
(@FibonacciSQNC) reported
@tastytrade Wow…i needed a new broker cuz @etrade POWER Etrade platform is made my Fisher Price so I tried you @tastytrade But it seems you can’t even get simple login/passwords correct. And you want me to FUND an account now? LAUGHABLE u had one shot…on to the next one!!!
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Gilly
(@Gillylife312) reported
@etrade worst service. Couple hours of waiting for trade desk to answer & still waiting. I’m done with your brokerage. If I was in a position , I would of lost everything and you wouldn’t do ****. Let the retail sink. Just like #Robinhood
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✭RederekJames✭
(@RederekJames) reported
@etrade slow as hell today. I haven’t made one single trade, it’s lagging, charts aren’t current. Weak performance by them today.
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Chris Wall
(@Chriswallback) reported
@ImAPhool @etrade This whole ordeal has been terrible. Don’t remember this happening when $KODK when it was corporate making those millions. Such a shame
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Davis Harstad
(@DavisHarstad) reported
@Amp_Trades @etrade TOS did that to me today. Was moving my limit order down the list on level 2, went blank and filled me where it froze. WTF
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KP
(@Kwaz128) reported
@etrade Just signed up with etrade a few days ago and already can't trade smfh try to login and it tells me to call a 1800 number😫that I've been on for more then an hour now. They let me fund my account asap though!
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Chris Reynolds
(@crey0216) reported
@ChartingOptions @etrade I had this issue with Schwab last week. Horrible and unacceptable. I worked at E*Trade in 2000; I would have thought they would have figured this nonsense out since then.
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B Baker
(@Bbaker100) reported
@CordovaTrades @etrade I know TD Ameritrade was broken for a while this morning
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Michael
(@GreenBerettrade) reported
@etrade Fix your platform!
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Gorgo
(@MulletTrader) reported
@md_proctor @CordovaTrades @etrade Similar problem with E*TRADE Pro this morning. Market orders didn’t fill so I canceled them and the orders showed up as canceled in my order screen. I did this twice. Then they showed up in my open positions so I had 2x the original order going the wrong direction. Frustrating!
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cmccrory
(@plasticdoor) reported
@etrade You know, E*TRADE, an apology would really be nice. Your customer service is horrible!
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NYCMUSICLOVER
(@nycmusiclover) reported
@TDAmeritrade @Fidelity @etrade just curious - what are your customer service response times that a customer can expect if you have an issue trading?
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D Read
(@maximumdread) reported
@etrade all it took was 3 hours for you to turn me from happy customer to 90% sure I want to leave. It's not the outage; outages happen. It's the silence, & reports that when people get through they are told everything is fine. Regain my confidence? Comm & transparency, please
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Jet Set
(@RVA2NYC) reported
@Gear_Fund @etrade @WebullGlobal I’ve had my share of issues with WeBull unfortunately... I’m moving all my assets to fidelity as they seem to be the only ones that worked this am and NOT restricting stocks
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Bill S
(@bills73) reported
Never had a problem with @etrade till today took 10 minutes to execute trade on LODE couldn’t cancel and took another10 minutes + to sell it came out even.
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