E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Houston, TX 3
San Francisco, CA 2
Laredo, TX 1
Needham, MA 1
Kralendijk, Bonaire 1
Charlotte, NC 1
Elmont, NY 1
Wellsford, Auckland 1
Idar-Oberstein, Rheinland-Pfalz 1
Las Vegas, NV 1
Peoria, IL 1
Troutdale, OR 1
Indianapolis, IN 1
Salt Lake City, UT 1
Dallas, TX 1
Redwood City, CA 1
Dublin, Leinster 1
Alden, NY 1
Farm Hill, FL 1
Duluth, GA 1
Thousand Oaks, CA 1
Orlando, FL 1
Lakewood, CO 1
San Diego, CA 1
Temecula, CA 1
Plattsburgh, NY 1
North Wales, PA 1
Pompano Beach, FL 1
Colchester, England 1
Columbus, OH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • JACIE11163265 JACIE (@JACIE11163265) reported

    @DeviantImmortal @etrade I will say TD doesn’t usually go down. Not perfect though.

  • DeviantImmortal Jodye Flacko (@DeviantImmortal) reported

    .@etrade down again. twice this week... sigh.😔

  • sam_anthia Samantha (@sam_anthia) reported

    @etrade Thank you. I see a large spike in the stock today, but my portfolio still isn’t accurately representing the change. I’m a little worried. Could I request a call from customer service?

  • therealtomhomas Tom (@therealtomhomas) reported

    @etrade down again @cnbc @markets

  • WillieStonka Gage (@WillieStonka) reported

    @etrade your paper trading platform is a joke. 95% of the time I attempt to login it gives me “request failed with status code 400”. I really like y’all as I’ve been with you for nearly a decade but you continue to drop the ball.

  • DeviantImmortal Jodye Flacko (@DeviantImmortal) reported

    Red day for me. @etrade platform went down and wasn't able to execute 2 buys that would of kept me green. no excuses though, tomorrow we BANK. How did you do today?

  • mmrchristopherb chris (@mmrchristopherb) reported

    So why is the stock market open on Columbus Day but yet the brokerages don’t settle trades today? Now I have to wait another day to trade because my trades from Friday didn’t settle? Wtf. #etrade @etrade @TDAmeritrade #td

  • JACIE11163265 JACIE (@JACIE11163265) reported

    @cheezedawgb @DeviantImmortal @etrade A friend said the same about E-Trade so he’s leaving-so many problems. Made me decide to stay with T.D.

  • InvestorZha Zhanae (@InvestorZha) reported

    Ok. I’m over E*Trade. @etrade keep on messing up my deposits and I’m trying to stack more $TGGI while it’s on sale. Customer Service SUCK, and no option to live chat. I’m moving everything to @TDAmeritrade 👻🤝

  • Thoughts_NJ Katie (@Thoughts_NJ) reported

    For anyone having issues buying $zicx with @etrade you can call and place your order over the phone (they waived the fee for me) Since it just recently became pink current the change is still being processed. No problems buying online via @TDAmeritrade

  • ystrdys Ystrdys (@ystrdys) reported

    @etrade train your customer service reps better. Spent 2 hours talking in circles today, exiting your app as soon as I’m done with my positions. Incredibly disappointed with you guys,lack of clear information and understanding of your own system. Unbelievable

  • DeviantImmortal Jodye Flacko (@DeviantImmortal) reported

    @cheezedawgb @JACIE11163265 @etrade yeah. It's bad.

  • isonno J. Peterson (@isonno) reported

    @etrade The tech support people are just "clear cache / try a different browser." They refuse to acknowledge there's a bug in your web page that needs to be fixed. See the subtweets on my previous tweet. It's a simple, secure fix to make.

  • isonno J. Peterson (@isonno) reported

    @etrade Found Stock Plan > My Account > Orders goes to a page where the disclosure ">" works. It doesn't load broken p_site_chat.js. Trading > Orders Is still broken. Please tell Support to take bug reports seriously, and not just dismiss with "clear cache / change browser"

  • StonkMichaels Stonk Michaels (@StonkMichaels) reported

    @etrade what do I have to do to get you to stop sending me trade notifications? Signed up for paperless a dozen times, called customer support, still get a million of these a week. Please make it stop.

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