E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Oklahoma City, OK | 2 |
| Loganton, PA | 1 |
| North Port, FL | 1 |
| Maricopa, AZ | 1 |
| Plano, TX | 1 |
| Ruskin, FL | 1 |
| Dublin, CA | 1 |
| Torrance, CA | 1 |
| New York City, NY | 1 |
| Atlanta, GA | 1 |
| Concord, NC | 1 |
| Fremont, CA | 1 |
| Wallingford, CT | 1 |
| Juneau, AK | 1 |
| Clermont, FL | 1 |
| Panaji, GA | 1 |
| Cypress, TX | 1 |
| Fort Lauderdale, FL | 1 |
| Portland, OR | 1 |
| Inkster, MI | 1 |
| Geneva, IL | 1 |
| Chicago, IL | 1 |
| Rock Hill, SC | 1 |
| Sacramento, CA | 1 |
| Daytona Beach, FL | 1 |
| Washington, D.C., DC | 1 |
| Kagha, Bhutan | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Meh
(@askesian) reported
The @etrade golf on the moon commercial is stupid, for obvious reasons.
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Anil Punia
(@anilpunia) reported
@etrade @bryanfarley Don’t waste your time calling customer care … I’m trying from past 7-9 days and on call for 2-3 hrs but no luck talking to agent …
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WebTrader
(@WebTrader2211) reported
@TheeDisruptor @etrade I called schwabb this morning had a rep in 2 minutes. They also have an excellent live chat service.
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Rafael Bombana
(@RafaelBombana) reported
@etrade help me to login
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Rob Zimmerman
(@robmzimmerman) reported
@etrade my account is locked for “suspicious activity” and I’ve been unable to get anyone on the phone. I’ve done over 3 hours on hold now - is there anyone to at can help?
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John Gavin Polson
(@JohnPolson) reported
@etrade hey. Calling your espp customer support line. Call said 90 minute wait. It's now 2 hours... can someone help?
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Jonathon J. Howey
(@jonovate) reported
@StockShark16 @swanny88 @etrade I had to Re-install. My old Login was 1.8.4, new one is 2.0.2 or something.
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Shashank Saxena
(@ShankRedemption) reported
@ClarkWGriswold0 @RemieSmith @etrade 2021 and STILL no support for TOTP. This is ridiculous!
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Phred Bear
(@Phred_Bear) reported
@etrade come on ., fix your app and stop hiding trade data!
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Jay R. Ligon
(@TheeDisruptor) reported
Been on hold with E-Trade @etrade for 1 hour - this is too much Which brokerage has the best customer service?
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ItsJay
(@noobGuru7) reported
@madelinelawren @etrade that "!?" makes the whole thing like 4 times more stupid
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Stockspotify
(@stockspotify) reported
@etrade @swanny88 WTF is wrong w you people and why is it a platform for kids (Robinhood) is more robust than a co that been in biz as long as you?? Pitiful, never seen a co go down as fast as ETRADE has in my life!
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Brock Nicholson
(@BrockNicholson) reported
Just discovered that @etrade doesn't actually have a customer service department you can get a hold of. Anyone have any recommendations for a decent brokerage that can occasionally answer their phone when customers need help?
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Bobby
(@RobertBardock) reported
@etrade I am having no luck in getting a User ID name email, I have tried at least 10 times now. I was put on hold for at least 15 minutes when I called support. What is the deal here?
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JahR
(@jahross_) reported
@etrade is your customer service phone line actually 24/7? Ive called every day this week, multiples time of the day and had to wait 2+ hours to get ahold of no-one...
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