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E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Vancouver, BC 1
San Jose, CA 1
Winter Park, FL 1
Lilburn, GA 1
Brooklyn, NY 1
Camarillo, CA 1
Dade City, FL 1
Menoken, ND 1
Charlotte, NC 1
Fairport, NY 1
Chesapeake, VA 1
Canovanas, Canovanas 1
Baltimore, MD 1
Los Gatos, CA 1
Newark, NJ 1
Atlanta, GA 1
Raleigh, NC 1
Modesto, CA 1
Fort Collins, CO 1
Euless, TX 1
Chicago, IL 1
City of Saint Louis, MO 1
Westland, MI 1
Huntsville, AL 1
Virginia Beach, VA 1
Milwaukee, WI 1
Los Angeles, CA 1
Denver, CO 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • KCP_NYC
    KP🐺🌐 (@KCP_NYC) reported

    THANKS @etrade WTF????

  • MisterWittman
    Mister Wittman (@MisterWittman) reported

    Of course @etrade is down and I can’t sell

  • TwoThreeXYZ
    TwoThree (@TwoThreeXYZ) reported

    @etrade Fix the broken charts on your app

  • jayrfletcher
    Jay Fletcher (@jayrfletcher) reported

    @etrade @MorganStanley Need someone from Executive Customer Support to contact me ASAP. My son had 3 legitimate, authorized transactions unexpectedly reversed from his account—including a $5,650 payment, a $3,800 PayPal payment, and another Robinhood payment.

  • MvStangs77
    Gary Emanuel (@MvStangs77) reported

    @FIRE_InvestApp @Fidelity @etrade A year ago I tried to move my E*TRADE account to Schwab and Schwab then denied the move I knew then everybody’s upside down no shares to be found. The Domino’s are going to fall McCabe is playing 3-D chess.

  • CrispinCowan0
    Crispin Cowan 🇺🇦 (@CrispinCowan0) reported

    @ImmuteSheesh @etrade If price:value is a divide-by-zero error, then the "security" is pure scam. When you hold #crypto, you are a chump holding a bag of air.

  • kylem_org
    Kyle (@kylem_org) reported

    @etrade wtf is wrong with your platform and support staff, I canceled two orders. You have not returned my funds. Your support staff Patrick H, stated that because @SpaceX just did IPO “I’m sure there will be hiccups, and we will raise a case to have your funds returned”… Seriously wtf ?? I’ve lost prime trading opportunity due to your platform having hiccups ? And you’re now holding my funds because you can’t process order cancellations??

  • benjune
    Ben June (@benjune) reported

    @SouthSideDwayne @etrade @etrade this can't happen. FIX NOW

  • jayrfletcher
    Jay Fletcher (@jayrfletcher) reported

    @etrade @MorganStanley he never disputed or authorized any reversal. An innocent seller is now missing funds, a credit card payment was reversed after posting, and no one can explain why or who initiated it. Hours on the phone with no answers.Please DM me immediately to fix this

  • BakkenShale
    Global Contrarian Energy Construct ™ 𓃵 🏹 ♨ 𓂀 (@BakkenShale) reported

    --- Never trade on $MS @etrade its the worst trading platform I've ever seen. It was better 10 years ago.

  • CharlieBHarper
    Charlie Harper (@CharlieBHarper) reported

    @etrade That call, where I was again told there was a "known technical problem" was resolved, despite it taking the online agent 45 minutes of mostly delayed, circular conversation before he attempted to understand the problem, much less direct me to a solution. But he continued to tell me he couldn't get into any specifics unless I capitulated on my identifying data.

  • cabeGOD
    Cabe (@cabeGOD) reported

    @etrade Your api kind of sucks. It's slow and missing information. I could help you fix this.

  • BullTradeBuyer
    ₿ull Trade Buyer (@BullTradeBuyer) reported

    @etrade has been down for at least 15 minutes now....

  • AccessIPOs
    Craig Stephens | Access IPOs (@AccessIPOs) reported

    @HubSnub @CharlesSchwab @etrade And for the record, ETRADE has historically been the worst. This is an anomaly for them.

  • slumbum
    Edmund J. Janas (@slumbum) reported

    @ETRADE @MorganStanley Froze all my accounts, including Social Security, over a $118 overdraft. Blocked me from linking outside funds to fix it. Phone and chat both dead ends today. Need funds for food and meds. Zero urgency/care Twenty years a customer. I need this resolved.

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