E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Los Angeles, CA | 7 |
| San Diego, CA | 5 |
| Houston, TX | 5 |
| Chicago, IL | 4 |
| Miami, FL | 4 |
| New York City, NY | 4 |
| Seattle, WA | 4 |
| Katy, TX | 3 |
| Dallas, TX | 3 |
| Columbus, OH | 3 |
| Pompano Beach, FL | 3 |
| San Francisco, CA | 3 |
| Colorado Springs, CO | 3 |
| Berryville, AR | 2 |
| Denver, CO | 2 |
| Grayslake, IL | 2 |
| Ashburn, VA | 2 |
| Oklahoma City, OK | 2 |
| Las Vegas, NV | 2 |
| Rochester, NY | 2 |
| Minneapolis, MN | 2 |
| Cleveland, OH | 2 |
| Atlanta, GA | 2 |
| Temecula, CA | 2 |
| Detroit, MI | 2 |
| Tucson, AZ | 2 |
| Salt Lake City, UT | 2 |
| San Antonio, TX | 2 |
| Franklin, MA | 2 |
| Orlando, FL | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
-
24AheadDotCom Backup
(@24AheadDotCom) reported
@etrade See the Prop 16 vote. Even in California, most people hate SJWs. Instead of endangering your brand, fix Power to make things easier for those who day trade shares & options: everything (current positions/orders), stops, etc all right next to the chart.
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StockRanger
(@StockRanger_) reported
@etrade once again not working. When will will the lawsuits start for this company?
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Andrew buckley
(@AndrewBuckley87) reported
@etrade @MorganStanley Can we PLEASE get some help on the E*Trade phones!? Who has two hours to wait during the business day! This is just ridiculous at this point and I see countless people everyday asking the same thing. I think I’m switching to @Fidelity.
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Rich Blue
(@RichBlue18) reported
@etrade oil crash 000”0”
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Al Shams
(@alshamsapparel) reported
@etrade on hold with customer support and am told the wait time is in excess of 2 hours. How is this possible in 2022?
-
Arie @ OfficialReview
(@officialreview) reported
Both @etrade and @CharlesSchwab gotta be the worst web & mobile apps in the world, from a technical standpoint. Who developed this garbage?
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StockRanger
(@StockRanger_) reported
@etrade get your act together!!! Platform not working. You are playing with people's money here. Not fair!
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Rookie Investments
(@PortfolioNW) reported
@etrade I just sat on hold for 90 minutes to resolve an issue. Not even upset, I appreciate the security, but how about integrating a call-back feature? That would be HIGHLY beneficial for improved customer service!
-
Toby Batchelder
(@tobybatch77) reported
If anyone is thinking of using @etrade don’t. Absolutely the worst brokerage company in the business. They have my money and I can’t get it out. Hold times are hours long. Website is set up to make it almost impossible to close account or send me my check. No email option.
-
Anthony
(@user484843) reported
@etrade E*Trade sucks, 4 hour customer service response time. Switched my account to interactive brokers and never looked back.
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Sean Connolly
(@seanbonnolly) reported
@etrade stop changing your damn margin requirement against $OPEN
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RedFyve
(@RedFyv3) reported
@etrade Your platform is down at the close?
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Osma Ahvenlampi
(@osma) reported
Of course on the week that markets crash, @MorganStanley @etrade decide to inform me by (much delayed) paper mail that they want to close my account due to my foreign status, but won't allow me to execute a funds transfer out. Thanks. Not.
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du0t0ne.eth
(@du0t0ne) reported
@etrade are you hiring for phone support? Literally been on hold for more than an hour to just get a new debit card.
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i $spy
(@SFWTrades) reported
How ******** did @etrade manage 20 points slippage on my $SPY call? It had a maximum $0.03 spread at any moment. Pulling funds at market close