E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 7
San Diego, CA 5
Houston, TX 5
Miami, FL 4
New York City, NY 4
Seattle, WA 4
Dallas, TX 3
Columbus, OH 3
Pompano Beach, FL 3
San Francisco, CA 3
Chicago, IL 3
Colorado Springs, CO 3
Denver, CO 2
Grayslake, IL 2
Ashburn, VA 2
Oklahoma City, OK 2
Las Vegas, NV 2
Rochester, NY 2
Minneapolis, MN 2
Cleveland, OH 2
Atlanta, GA 2
Temecula, CA 2
Detroit, MI 2
Tucson, AZ 2
Salt Lake City, UT 2
San Antonio, TX 2
Katy, TX 2
Franklin, MA 2
Orlando, FL 2
Honolulu, HI 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • Red_Beard_87 Big Crunch (@Red_Beard_87) reported

    Why is @etrade so slow in making my funds available for investment how is it in 2021 it takes 3-5 business days for me to@make a deposit and trade.

  • sgabenyc Scott Gabriel (@sgabenyc) reported

    @etrade customer service is without a doubt the worst of any institution I have ever dealt with. And I’m old. It’s shocking that you need to wait hours for someone to answer a phone call.

  • WhiteShep4 WhiteShep (@WhiteShep4) reported

    @etrade Too bad you guys have terrible online service that is outmatched in lack of getting anyone on the phone...

  • lawilsada Cruz_Control (@lawilsada) reported

    @etrade $TSNPD still not showing up in my account WTF u MFs are so incompetent lord

  • DrMePhD Dr. Me, Ph.D (@DrMePhD) reported

    **** @etrade. Garbage platform that NEVER fills orders. It’s a ******* scam

  • smoovthegoat4 smoov (@smoovthegoat4) reported

    @etrade When will you guys fix your trash mobile app? Your CEO should be fired. Can his ***!!

  • prvashisht Pratyush Vashisht (@prvashisht) reported

    @etrade Been trying to contact you for over 40 minutes with an international call. All because I lost my mobile and now need to change the 2fa code without logging in. Any help?

  • lucky_number9_ Original Sunshine - Unemployed 🐝 Crisis Actor (@lucky_number9_) reported

    Sitting on hold, so far for 20 minutes, with @etrade after they misappropriated my IRA deposit because it's the only way that they can fix it.

  • softplatinum Mohsin Hanif (@softplatinum) reported

    @GeorgeASharp @etrade What is the issue? $TSNPD new shares have not been allocated after Reverse split. It has been over three days.

  • apwriter annie post (@apwriter) reported

    Is @etrade having problems??????? System down. On hold for 1/2 hour.

  • MrSaucie Gary DeRouche (@MrSaucie) reported

    @etrade @JimNich50718535 **** ur knowledge library U wanna not answer calls and emails now. Im gonna do this **** and I’m gonna do this everyday. Don’t do bussiness with these crooks they been holding my money hostage for over a month and don’t take calls or answer emails. My state’s NY attorney general

  • All_CEUs AllCEUs Counselor Education with Dawn-Elise Snipes (@All_CEUs) reported

    @etrade I have lost nearly 10% as of this morning on a stock because after the reverse split and ticker change other people on other platforms were able to trade their shares and I STILL cannot trade mine. Customer service said that they do not care and I am just out of luck.

  • aaronknightkc Aaron 💥💥💥 (@aaronknightkc) reported

    @StaciaCarefree @etrade How does anything in their tweet support diversity and inclusion? It's called virtue signaling.

  • VulturePig Vulture Capitalist Pig (@VulturePig) reported

    @etrade You have, by far, the most non-existent customer service of any company in America, not just stock brokers. Your money transfer will not work even though I have transferred money in the past. Your system is saying I have to verify my account again but does not work. 1/

  • EMC_is_a_CPA Eric Collins (@EMC_is_a_CPA) reported

    @etrade is currently in the running for worst customer service ever. They dropped me after 90 minutes of waiting on hold. Their “live chat” has a 2 hour wait. All this because I want to sell the stock I have owned for 2 years from a company I no longer work for.

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