E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Houston, TX 3
San Francisco, CA 2
Elmont, NY 1
Wellsford, Auckland 1
Idar-Oberstein, Rheinland-Pfalz 1
Las Vegas, NV 1
Peoria, IL 1
Troutdale, OR 1
Indianapolis, IN 1
Salt Lake City, UT 1
Dallas, TX 1
Redwood City, CA 1
Dublin, Leinster 1
Alden, NY 1
Farm Hill, FL 1
Duluth, GA 1
Thousand Oaks, CA 1
Orlando, FL 1
Lakewood, CO 1
San Diego, CA 1
Temecula, CA 1
Plattsburgh, NY 1
North Wales, PA 1
Pompano Beach, FL 1
Colchester, England 1
Columbus, OH 1
Atlanta, GA 1
Los Angeles, CA 1
Reşiţa, Judeţul Caraş-Severin 1
Metuchen, NJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • Alex_Thurber Alex Thurber (@Alex_Thurber) reported

    Update with @etrade customer service, after 59 minute wait I got through and they quickly solved the problem. I think they need more people... #patience

  • AMZKint LaGaritaCO (@AMZKint) reported

    @AskRobinhood @RobinhoodApp I can't believe how terrible the customer service is. I'll be running back to @etrade with open arms. Everyone stay far away from Robinhood. $SPY $DIA $QQQ $TSLA #Bitcoin

  • ZeimerHilary Hilary Zeimer (@ZeimerHilary) reported

    @etrade has the worst customer service I have ever experienced! Made trade incorrectly and cost me thousands! Entirely their fault and I haven't been able to get anyone on the phone/email/chat! They need to compensate me for the countless hours I have spent on hold and fix this!

  • Cybertronnnnn Orion 01001 (@Cybertronnnnn) reported

    @burlyvz @etrade @ClarkWGriswold0 HMU for account recovery and bug fixes

  • a1core1 Alcore (@a1core1) reported

    Tricky day. Only made lunch money with some serious @etrade issues costing me most of my day’s profits. Tomorrow will be better. $NIO, $TSLA, and $NVDA all wins, though.

  • BullLogic Bulllogic (@BullLogic) reported

    @StockDaddy0 @etrade same issue here man. never was rectified. updating video driver temp fix but at least 2x daily have to reboot. Support and development ended with Morgan Stanley

  • patrickluberus Patrick Luberus (@patrickluberus) reported

    @etrade $Nano support in 2021? 👀 Zero fees, fastest cryptocurrency, more decentralized than Bitcoin, environmentally friendly, deterministic finality, no inflation

  • theraceforever Blake Phlegmatic (@theraceforever) reported

    wtf @ETRADE buys not executing

  • bipul_agarwal Bipul Agarwal (@bipul_agarwal) reported

    @etrade My account is showing error "Account Restriction" "Due to unusual activity in your account(s), certain functionality may be temporarily disabled until we are able to speak with you." Waited on call contacting support for over an hour, but no response. Please help.

  • BullLogic Bulllogic (@BullLogic) reported

    @shanak10 @etrade What's with the new web based platform and terrible scanners? Will that change or did you call for something else?

  • burlyvz stephen floyd (@burlyvz) reported

    @etrade @ClarkWGriswold0 I've been waiting for a customer service rep for a little over an hour now. Frustrating but seems to be no other way to find an answer to my question.

  • flintb22 Flint Beckstone (@flintb22) reported

    Did anyone else problems with @Etrade today?

  • Swarming_Zone_D DS (@Swarming_Zone_D) reported

    @etrade why is the Strategy Scanner function in tools not working? I have several custom scans set up but they’re not accessible. What is the timeframe to have the functionality active again. Not having this capability is going to turn off short term traders.

  • TimEllsworth Tim Ellsworth (@TimEllsworth) reported

    @etrade Your customer service is horrible. I'm trying to get a simple matter resolved and have gotten nowhere through secure message. Trying to get through to someone on the phone is a joke. Do I have any other options?

  • Alex_Thurber Alex Thurber (@Alex_Thurber) reported

    I'm despairing about @etrade customer service, it used to be so good. I've been on hold for 49 minutes right now and the chat option says the average wait time is 242 minutes! How is this possible?

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