E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Oklahoma City, OK 2
Loganton, PA 1
North Port, FL 1
Maricopa, AZ 1
Plano, TX 1
Ruskin, FL 1
Dublin, CA 1
Torrance, CA 1
New York City, NY 1
Atlanta, GA 1
Concord, NC 1
Fremont, CA 1
Wallingford, CT 1
Juneau, AK 1
Clermont, FL 1
Panaji, GA 1
Cypress, TX 1
Fort Lauderdale, FL 1
Portland, OR 1
Inkster, MI 1
Geneva, IL 1
Chicago, IL 1
Rock Hill, SC 1
Sacramento, CA 1
Daytona Beach, FL 1
Washington, D.C., DC 1
Kagha, Bhutan 1
Phoenix, AZ 1
Palm Coast, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • MrEdPartridge Ed (@MrEdPartridge) reported

    @etrade Hi - I’m in the UK & an account was created for me when the US company I worked for issued shares around 2002. I paperwork from you but don’t think I own any shares - how can I access my account? I don’t have a login & you require a social sec number to signup. Thanks.

  • travisweitzel Travis Weitzel (@travisweitzel) reported

    @Lowes canceled an order without explanation and now most of the prices are +400%. Their solution: reorder. @etrade mixed up ESAs for my kids. Their solution: instead of renaming, reapply and move assets. Making customers jump through hoops is NOT the solution. #DoTheRightThing

  • Tomanecs Tomanecs (@Tomanecs) reported from New City, New York

    Anyone else having trouble with @etrade iOS app not working? Been watching the circle go round for days. Re boot and deleting app and re loading didn’t help.

  • jjoshallen Josh Allen (@jjoshallen) reported

    @TraderBryce @etrade Lightspeed lightspeed lightspeed lightspeed, only issue is it’s too fast and smooth I feel like I’m paper trading sometimes

  • LewdLibertarian Lewd Libertarian (@LewdLibertarian) reported

    To fix, I have to submit a NEW application and write some special verbiage across the top so they can "repaper" the account so that they can then close it. Ridiculous. Thanks @etrade!

  • jcronkdc IdleFellow (@jcronkdc) reported

    Is anyone else having issues completing orders on etrade? And no level 2 all of the sudden? It's been terrible lately. @etrade $SYSX $USBL $HMBL

  • medictom Tom Shewbridge (@medictom) reported from Brunswick, Ohio

    @etrade @etrade4rias was using the app on iOS. You can’t do crypto currency’s on E*TRADE? #help what about metals like silver? Or gold?

  • PetteyTrades PeTyTRadeS (@PetteyTrades) reported

    Probably stupid but I was doing pretty well on @etrade, even scalping some $'s in a tough swing market. When $etrade ****** me on $aabb I moved 75% of my cash to @WebullGlobal and swiftly made some terrible buys. Its like being under PDT on a new platform f'd my flow.

  • chuvakdude87 Alex Pak (@chuvakdude87) reported

    @Faanfairlane @etrade Try @TDAmeritrade better platform and service

  • ArminHalilovic_ Armin (@ArminHalilovic_) reported

    @etrade fix ur app!!!!!

  • JaimeJSK10 Jaime De La Cruz [OTC] (@JaimeJSK10) reported

    Anyone using E*TRADE pro nothing has level 2 for me ******** @etrade

  • IanBadeer Ian Badeer (@IanBadeer) reported

    @etrade Support request has already been sent. Paperless should be the standard for your new accounts, not the exception. Design a user experience that is pro-trader, not the other way around.

  • chuvakdude87 Alex Pak (@chuvakdude87) reported

    @etrade Bye Etrade! Slow platform, money control, and poor communication service! If you sell and then have change of heart or try to limit your risk, YOUR money will be held hostage @TDAmeritrade here I come

  • Hercules_Trader Hercules (@Hercules_Trader) reported

    Please @etrade... Do not be broken all day, you make it very hard to do well anything Sincerely, Me

  • EricSchweer Eric Schweer (@EricSchweer) reported

    @etrade slow to fill orders. Say there watching the stock I wanted for more than an hour. During that time it was under my limit order price for at least 10 to 15 minutes strait,maybe 20 minutes $RGBP

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