E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Atlanta, GA | 2 |
| Oklahoma City, OK | 2 |
| Houston, TX | 1 |
| Pompano Beach, FL | 1 |
| Colchester, England | 1 |
| Columbus, OH | 1 |
| Los Angeles, CA | 1 |
| Reşiţa, Judeţul Caraş-Severin | 1 |
| Metuchen, NJ | 1 |
| Rochester, NY | 1 |
| Loganton, PA | 1 |
| North Port, FL | 1 |
| Maricopa, AZ | 1 |
| Plano, TX | 1 |
| Ruskin, FL | 1 |
| Dublin, CA | 1 |
| Torrance, CA | 1 |
| New York City, NY | 1 |
| Concord, NC | 1 |
| Fremont, CA | 1 |
| Wallingford, CT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Lucky_Charm$
(@StockRevelation) reported
@InspecktorPenny @etrade Having same issues
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Pablo R
(@PabloR0bles) reported
.@etrade your platform is freezing for no reason today, fix it.
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Matt Lucas
(@mattlucasva) reported
@etrade I've been on hold for 60 minutes trying to speak with a human. Etrade's password reset provided over the automated system didn't work either. Is there anyone that can help via Twitter?
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S_tuckin
(@Stuckin01202819) reported
@etrade been using your app since 2011. This update is so slow and freezes so much, repeatedly logs me out, charts dont load ect. Ect. Its so bad im considering a move. Please get you app in order 🤬
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NI SMITH
(@nismith_jam) reported
@etrade what's up w/ fake notices during open session & 1hr holds for customer service. Notice said during open session, "ETS does not accept orders to purchase or sell OTCBB or pink sheet securities during pre-open or the post-close trading sessions." Mkt is open so what's up?
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Adrian Wooldridge
(@adriandean1977) reported
@CharlesSchwab Sent a wire and the whole purpose is speed. 24 hrs later I chat with support and they have no clue and can’t trace it even though I have the info. This isn’t the first time you guys mess up a deposit @etrade makes my deposits simple. They even credit me immediately for reg ach
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PuffyPorter
(@LondonBoyPuffy) reported
@etrade really getting on my nerves man this is gotta be one of the worst brokerages ever you email call use the chat nobody gets back to you. The service is actually disgraceful. There must be a way to formally complain.
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StocksForThePeeps
(@PeepsStocks) reported
@etrade my e-trade account won't let me select my bank account for fund transfers. Been that way all day. The customer service phone call that took 52 mins for someone to answer told me that you have high traffic right now and to try later.... well here we are 7 hours later.
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rich felix
(@richfelix5) reported
@Thoughts_NJ @etrade Mine good with I phone ..my friend says E*TRADE app a bit slow with his android..not sure if the reason is the make of cell or not .
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hmmm
(@zecharii) reported
@BeardOfWallSt @etrade Damn.. they’ve been good about a lot. first problem I’m having, concerning the buying of stocks, they still suck as far as customer service lol
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Julia Cordova✨
(@CordovaTradez) reported
WTF is wrong with @etrade today Are we doing this by hand?
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Julia Cordova✨
(@CordovaTradez) reported
WTF is wrong with @etrade today? Are we doing this by hand?
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enoonmai
(@wmlane17) reported
@etrade Why is it, that Etrade requires funding an account, and then a customer has to activate the account to trade? Some say the process can take more than a week? Who gets the interest on the account holding the funds?
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𝓚𝓲𝓵𝓵𝓾𝓷𝓪
(@acozycomfort) reported
been on hold TWICE today with @etrade exceeding 30 min n still won't fix the issue. lost my service. not that it matters.
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Christian Radice
(@ChristianRadice) reported
I just spent 2 hours on hold with @etrade, only to speak with the most aggressive and hostile customer rep EVER! When I asked to speak to someone else or a manager, I was intentionally hung up on. Without a doubt the worst service ever.
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