E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 3 |
| San Francisco, CA | 2 |
| Mohnton, PA | 1 |
| Laredo, TX | 1 |
| Needham, MA | 1 |
| Kralendijk, Bonaire | 1 |
| Charlotte, NC | 1 |
| Elmont, NY | 1 |
| Wellsford, Auckland | 1 |
| Idar-Oberstein, Rheinland-Pfalz | 1 |
| Las Vegas, NV | 1 |
| Peoria, IL | 1 |
| Troutdale, OR | 1 |
| Indianapolis, IN | 1 |
| Salt Lake City, UT | 1 |
| Dallas, TX | 1 |
| Redwood City, CA | 1 |
| Dublin, Leinster | 1 |
| Alden, NY | 1 |
| Farm Hill, FL | 1 |
| Duluth, GA | 1 |
| Thousand Oaks, CA | 1 |
| Orlando, FL | 1 |
| Lakewood, CO | 1 |
| San Diego, CA | 1 |
| Temecula, CA | 1 |
| Plattsburgh, NY | 1 |
| North Wales, PA | 1 |
| Pompano Beach, FL | 1 |
| Colchester, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Samuel W
(@SamOhSam) reported
@stox_time @etrade I'm assuming you're hoping back in to support this revolutionary war.
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Mike Fibonacci
(@ForshtMike) reported
@InvestorsLive @etrade Wish webull had this problem. That was yesterday
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The People's Investor
(@ThePeoplesInves) reported
@JDuncan1987 @etrade We were in the same boat with @TDAmeritrade i was down $2,100.00
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TripFlipR
(@evanfortunato) reported
@etrade should be class action lawsuit against you for gross negligence you played a part in platform was down from 9:30 to 10:30
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Learn 2 Swim
(@Learn2Swim2021) reported
@etrade Literally every time I try to connect my bank to fund my account going on 12 hours: "We're unable to process this request at this time, please try again. If the issue persists, please call us for assistance." You guys must hate money.
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DCarey3
(@DCarey3) reported
@SectorTrader @BullionNation @etrade Platinum here too. Been with them forever -- no problems till MS buyout.
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Vito Gallo
(@VitoGallo12) reported
@unhingedtrader @etrade Was giving me problems all day today.
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Options Sniper
(@StevefromtheATL) reported
@Nythombros @etrade That’s what I heard today and he advised they didn’t have glitch today, but only others can confirm
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Ron Waser
(@ronwash22) reported
@etrade I canceled sell order 1.5 hours ago. The cancelation is still pending. The issue is the I can not sell the position due to overlapping orders. Why does it take so long to cancel an order?
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love&lemons
(@MorganMM20) reported
@etrade why is it taking almost 2 hours to speak to someone in customer service????
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garǝuǝɹ
(@renegar) reported
Bye bye @Fidelity and hello @etrade . After 2.5 hours on a queue for customer support, rep says I have to call back again tomorrow for the right person, same phone, same wait. What a crappy service. Took me 5min on etrade to get setup.
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Joshua Truesdell
(@afvet333) reported
@etrade @pennystawkcawk 212 minute wait to even talk to live chat and it’s 10 pm Ca. Time. I highly suggest you fix this or I will go on every stocktwits ticker there is telling them my experience. 5593348454. I’m done waiting on a phone. Call me for once!
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Giancarlo Lucia
(@giancarlolucia) reported
@newyorkbrett @etrade Dang. That stinks. At least you got through to someone. What terrible customer service. I get through to @Fidelity right away most times, and if not, they at least have a call back service. Happy to be moving my funds there.
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joe🇨🇳(CCP Agent - #BLM - don’t ban)
(@joeforpotus2048) reported
@etrade can you guys please fix the chart lag, and freeze on E*TRADE pro. My chart went from freezing 2 times a day, to 6 times a day this week. While I’m in the middle of a trade... plz fix this ****
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Options Sniper
(@StevefromtheATL) reported
One broker I heard that was not down today was @etrade Talked to my neighbor that used to broker for them and they vowed never to have a outage ever again. Hope this is true.
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