E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Seattle, WA | 4 |
| East Rutherford, NJ | 2 |
| Buda, TX | 1 |
| Austin, TX | 1 |
| Buenaventura, Departamento del Valle del Cauca | 1 |
| Albano Laziale, Lazio | 1 |
| Mountain View, CA | 1 |
| Moorpark, CA | 1 |
| Orlando, FL | 1 |
| Gulf Stream, FL | 1 |
| Detroit Lakes, MN | 1 |
| Dallas, TX | 1 |
| Neiva, Departamento del Huila | 1 |
| Nanty Glo, PA | 1 |
| Springfield, IL | 1 |
| São Paulo, SP | 1 |
| San Francisco, CA | 1 |
| New York City, NY | 1 |
| Staten Island, NY | 1 |
| Nashville, TN | 1 |
| Ormond Beach, FL | 1 |
| New London, NH | 1 |
| St. Petersburg, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew
(@5ndrewle) reported
so @etrade executes their Stop on Quote Orders when the bid hits the stop price. WTF is this? It's called 'stop on quote' not 'stop on bid'. @fidelity would never do this. Transferring all of my money to fidelity now. What a dumb way to lose $1500!
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buyittradeit
(@APEXPENNYSTOCKS) reported
They have a really good customer service and are very professional. Granted they are huge and @etrade has everything from banks 401ks futures and stock trading. Now unless you pay extra you do not get real time charts on stocks you do on futures. ThinkorSwm gives you everything if you have the right amount in your account.
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Rich Johnson
(@RichHJohnson) reported
@etrade over the last several months I will say that you all have provided the lowest level of service ever. Your front line teams are great, but what ever is happening behind the scenes is clearly broken.
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Christian American
(@RakiecJr) reported
@etrade Is the company name Coventry that's trying to buy your life insurance the only problem is the only pay you 5% of what it's worth, these are thieves, don't trust them contact your life insurance company in do business with them.
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The Canarie
(@SingMyCanarie) reported
@etrade while typing this i lost $150 from these issues alone
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The Canarie
(@SingMyCanarie) reported
@etrade Second, please remove all those damn automatic dropdowns as it causes all the slowness. It also causes misclicks and again, losing money on spreads in daytrading due to missing the window of the trade.
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Money Talks
(@RichyRich30z) reported
@etrade Why isn’t your customer service number not working?
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Brent Austin Watson
(@brentadubya) reported
Yo @RobinhoodApp , why are you guys being so slow getting my ROTH cost basis transferred to @etrade?? I'm not messin' with your money, why are you messin' with mine?
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Tony Jimenez
(@LegendaryTony2) reported
@etrade Why does your brokerage keep charging me double for options contracts? I paid a certain amount and your service doubles it, making me lose more than I intend. What is going on with your service?
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Rob Parker
(@robdubparker) reported
@etrade -- what is the reason for not providing real-time quotes when using the sandbox api url? Makes it difficult to properly test. Is it better to just use a different platform/service for trading via api?
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Linda S
(@lkstring) reported
@etrade There is no excuse to do that to any customer and I would think/hope it to be illegal, if he decides to use his attorney.
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Linda S
(@lkstring) reported
@etrade Would NOT recommend E-Trade (Morgan Stanley) to my worst enemy. An 80-yr-old friend of ours asked us to help him with his checking acct. We called E-trade to report fraud on 4 Uber tx and they put a lock on the acct on June 7th, and he has had no money for food or bills-still!!
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Rob Parker
(@robdubparker) reported
@etrade Let me know if you need some tech help over there at @etrade, as I could help tighten the ship. You must have complaints about the api, as I can't be the only one noticing this.
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Jonny Jon J 🧢
(@jonathannotjon) reported
@etrade Why are cash transfer or debit cards not working.
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Apple Trader
(@illeniumBitcoin) reported
@etrade is terrible for futures trading. Do not recommend. -Dom is probably the worst in the industry -Execution is terrible -Dom lags and skips everywhere -cant put stop loss on the Dom I only have Etrade because my options account is on there and its easy to trade futures since the money is already there but I just cant anymore. I heard AMP, Omega, and Edgeclear are all good firms. Will try them out soon and report back.
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