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E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 3
Denver, CO 1
Lillington, NC 1
Roanoke, VA 1
Hawthorne, NV 1
Brasília, DF 1
Brookhaven, MS 1
Atlanta, GA 1
Minneapolis, MN 1
Schaumburg, IL 1
Belleville, IL 1
Township of Evan, KS 1
Paris, Île-de-France 1
Fremont, CA 1
Springport, MI 1
Long Beach, CA 1
Noida, UP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • christinebarnum
    Christine Barnum (@christinebarnum) reported

    Is @etrade app charts not working?

  • MAKBOT
    MAKBOT (@MAKBOT) reported

    @etrade your Support team have not responded to me since Dec 2025. How do I submit a formal complaint?

  • Creemer14
    Creemer (@Creemer14) reported

    @etrade the system is down and not even reading my social security on the phone.... I waited on the phone for awhile....Please address....Thanks....

  • nish000111
    Nish (@nish000111) reported

    @etrade your platform is down since more than 20 minutes during live session hours!! It should be considered death of a platform. When is it coming back??

  • KaplanHDG
    Heather (@KaplanHDG) reported

    @monomyth @etrade I’m having the same problem. The participate button was greyed out and now I’m getting the same error message.

  • SemaWillisp2k0
    Sema Willis (@SemaWillisp2k0) reported

    @etrade Please I can’t login to my account The email I think is associated isn’t accessible to me My phone got stolen Please help me out

  • BakkenShale
    Global Contrarian Energy Construct ™ 𓃵 🏹 ♨ 𓂀 (@BakkenShale) reported

    --- Never trade on $MS @etrade its the worst trading platform I've ever seen. It was better 10 years ago.

  • RaymondChurchi3
    PianoRay (@RaymondChurchi3) reported

    @TheTradingNinja 36 minutes on hold with @etrade only to be told yes we know parts of our system are down we are working to restore them asap.

  • AccessIPOs
    Craig Stephens | Access IPOs (@AccessIPOs) reported

    @HubSnub @CharlesSchwab @etrade And for the record, ETRADE has historically been the worst. This is an anomaly for them.

  • deepbkln
    Mark Nathanson (@deepbkln) reported

    @etrade Your website does not send a code to login from a new computer when requested. How long is this problem going to continue?

  • DairyQu64778493
    GOAT (@DairyQu64778493) reported

    @etrade Your site, app and customer service lines are all down right now. I have buy/sell orders that I don’t know if they’ve been filled and cannot exist. What is going on?

  • nitsujader
    Justin Reda (@nitsujader) reported

    Hey @etrade since your feedback form fails to submit: Got locked out of my account because you decided to send a text message without mentioning that message is coming. This is a terrible user experience and is making me consider closing the account. There is no way to turn off that setting either? I just need to expect some trades might have a confirmation follow up now? wtf?

  • GailHedglin
    Gail (@GailHedglin) reported

    @grigetio @etrade Etrades down can't login this is dangerous!! Can't sell

  • latterisgreater
    Crissie (@latterisgreater) reported

    @etrade your customer service reps are nim rods 😬

  • middatyildiz
    Middat Yildiz (@middatyildiz) reported

    Is @etrade having market data feed error, feed corruption, or a quote dissemination issue? @MorganStanley

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