E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Oklahoma City, OK | 2 |
| Wallingford, CT | 1 |
| Juneau, AK | 1 |
| Clermont, FL | 1 |
| Panaji, GA | 1 |
| Cypress, TX | 1 |
| Fort Lauderdale, FL | 1 |
| Portland, OR | 1 |
| Inkster, MI | 1 |
| Geneva, IL | 1 |
| Chicago, IL | 1 |
| Rock Hill, SC | 1 |
| Sacramento, CA | 1 |
| Daytona Beach, FL | 1 |
| Washington, D.C., DC | 1 |
| Kagha, Bhutan | 1 |
| Phoenix, AZ | 1 |
| Palm Coast, FL | 1 |
| Sollentuna, Stockholm | 1 |
| Santo Domingo, Distrito Nacional | 1 |
| Las Vegas, NV | 1 |
| Camden, TN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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🏕
(@paulalynn99) reported
Is #etrade down? Orders not processing. @etrade
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newyorkbradcrypto
(@bradelfcam) reported
@etrade @beyondprotocol1 is down significantly from launch 4 months ago due to social engineering attack & botched unlock of 1/4 of tokens. Price is bottomed & should 10x due to mainnet & top 5 exchange listing. SOL type of growth. Solid fundamentals & long term play. #DontMissOut
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Peter Kjærulff
(@FrizzelFry) reported
@etrade there seems to be a problem with your site. Can't login
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TheyCallMeSir
(@KlausCollins) reported
@etrade I have an ETrade account that i have been trying to access, but now keeps telling me wrong password. Been trying to get a customer service rep for possible fraud. Was told 90 min wait time. Been waiting about 127 min when i hung up. My account could be empty by now.
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Its_transitory
(@AJain2685) reported
@etrade worst company in world, any business
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Aim High TV - #StandWithUkraine️
(@AimHigh_TV1) reported
@etrade WTF is with your wait times? By the time a phone representative gets on the phone its tomorrow in the world of finances.
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Its_transitory
(@AJain2685) reported
@etrade @ajb59 Worst customer service especially after acquisition by Morgan Stanley, worst in every category, just plain worst
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Nabeel Majid
(@Nabeel0909) reported
@etrade has to be the worst experience I’ve ever had using any app, I missed my company trading window because they locked me out of my own account and their customer service is useless, I held for over an hour each time and hung up without any help! I wish I could transfer out!
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Christopher “CJ” Herring aka Christy Furr™
(@ChristopherCJH1) reported
Even @WebullGlobal and @etrade won’t deal in these penny stocks in the OTC/Pink Sheets… This **** is getting on my nerves… The declassification/reclassification of ********* at a federal level would fix this ****! @WhiteHouse
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Its_transitory
(@AJain2685) reported
@etrade worst brokerage, worst customer service, worst futures offerings, just worst in every category
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Milin Raijada
(@MilinRaijada1) reported
@etrade Very disappointed to hear from you customer services that cant trade on etrade from India
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He hasn't gotten away with anything...yet.
(@ajb59) reported
@etrade This became 95 minutes before a rep was able to help. I know things are difficult in the banking & investment world these days, but you need an alternative contact method. If nothing else, then just for fraud cases. I will be moving to a local bank after 10+ years withE*TRADE
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Ben Leaf
(@BenLeaf) reported
@LisaBraganca @TylerGellasch Lisa, I had to wait 3 hours on hold to DRS with @etrade. That was nearly a month ago and it is still showing "in process." What can I do? Why won't they DRS my shares? They are holding my shares hostage and their customer service is horrible.
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Alberto Garza
(@thealbertogarza) reported
@etrade I made a money transfer between my accounts two weeks ago and you lost the money. I've called many times since then and the wait times are always over an hour and when someone answers they are no help. What do I need to do to get my money back?
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Its_transitory
(@AJain2685) reported
@etrade @Jennaay83 Worst customer service ever of any business I have encountered also. Situation became terrible after acquisition by **** Morgan Stanley. MORGAN Stanley biggest ****
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