E*Trade

E*Trade Outage Map



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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

E*Trade Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
San Jose, CA 7
Brooklyn, NY 6
New York City, NY 4
Chicago, IL 3
San Diego, CA 3
Dallas, TX 3
Manhattan, NY 3
Tampa, FL 3
Ballwin, MO 2
Falls Church, VA 2
The Bronx, NY 2
Gulf Shores, AL 2
Buffalo, NY 2
Melbourne, FL 2
Naperville, IL 2
Fremont, CA 2
Santa Barbara, CA 2
Seattle, WA 2
Ocala, FL 2
Kalamazoo, MI 1
Portland, TN 1
Dalton, GA 1
Vienna, Wien 1
Taichung, Taiwan 1
Lyons, IL 1
Sunset Beach, NC 1
Tsang Tai Uk, Sha Tin 1
Baton Rouge, LA 1
Houston, TX 1
Los Angeles, CA 1

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E*Trade Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:
  • Caroline (@123Kiki) reported

    @etrade My watch list is completely gone. Really ?? Pathetic. All day long problems.

  • Tom (@therealtomhomas) reported

    @jimcramer Yes, @etrade had multiple errors

  • Jay Al attar (@Jayalattar) reported

    @a1core1 @etrade @CharlesSchwab same goes to you. I lost some of my profit because I spent the first hours getting error or ticker is not valid and could sell my option or stock.

  • Johnny Joy Bringer (@CitiesOfHeroes) reported

    @etrade can't get into my account and customer service hold time seems near infinite. Reset pw did not work. What can I do?

  • Profit Napz😴💰 (@ProfitNapz) reported

    @etrade Terrible platform. DO NOT USE

  • Pamela (@pamela_bea_) reported

    @etrade Does anyone work there anymore? I’ve tried calling customer service so many times waiting for an hour for someone to pick up before I end up hanging up. I have stocks and money with you and I can’t believe it’s impossible to speak to someone it’s insane

  • Joshua Truesdell (@afvet333) reported

    @kmmomof3 @etrade I just waited 5 plus hours and the line hung up. This company is so bad.

  • Joshua Truesdell (@afvet333) reported

    @etrade I waited a total of 17 hours on the phone last week, on one 5 hour wait waiting to speak to a trader the line just hung up after 5 hours. Today it hung up yet again after 5 hours. This is the worst cust service I have ever seen.

  • GT-GreenTime (@Greentime4us) reported

    @etrade get yo **** together. Etrade pro is acting like a POS. We all leaving if you dont FIX IT!

  • Sir Larry (@LarryTheSir) reported

    @Augustus81118 @etrade it is very time consuming to get thru to them, have to plan for a call. That's my concern, but outage for an extended period and the market moves on. All this easy tech could really bite hard if it fails for an extended time. @etrade #etradedown

  • Sir Larry (@LarryTheSir) reported

    @Augustus81118 @etrade It is very time consuming to get thru to them, have to plan for a call. That's my concern, but outage for an extended period and the market moves on. All this easy tech could really bite hard if it fails for an extended time.

  • 🔶Augustus 📿⚔️🇺🇸 (@Augustus81118) reported

    @LarryTheSir @etrade I’ve been on hold for 18mins. Started a chat with support and it says my wait time is 185mins... 🤨

  • Venkata Bharadwaj Komaragiri (@bikky6) reported

    @etrade Dear etrade customer support, estimated wait time for a call or chat representative is 3 hours and we dont have a call back option. How better you can assist us other than this way?

  • Slfairless (@slfairless) reported

    @Jcazz17 @etrade For real. Complete **** show at the worst possible time. @etrade try harder, ffs.

  • Dheeraj Sarwaiya (@DheerajSarwaiya) reported

    @etrade you guys seriously need to work on your customer support. A wait time of over 2 hrs is crazy.


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