E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 1 |
| Rock Hill, SC | 1 |
| Sacramento, CA | 1 |
| Daytona Beach, FL | 1 |
| Washington, D.C., DC | 1 |
| Kagha, Bhutan | 1 |
| Phoenix, AZ | 1 |
| Palm Coast, FL | 1 |
| Sollentuna, Stockholm | 1 |
| Santo Domingo, Distrito Nacional | 1 |
| Las Vegas, NV | 1 |
| Camden, TN | 1 |
| Folsom, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Jay
(@4topstocks) reported
@BankTheTrade @etrade No issues there. I called them this morning.
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minG
(@hangwayo) reported
@fuckabosss @TDAmeritrade @etrade $NOK is slow.
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Evan
(@Evan_Kuker) reported
@etrade Locked out of my account for no reason, you wont let me recover my accounts....but you continue to deposit funds into the locked account from my bank. Been on hold on the phone for 1 1/2 hours now and am estimated 382 min. Wait time on live chat. Terrible customer service.
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Noone
(@intangibledays) reported
@jablamsky @etrade They suck. I used to be an optionshouse customer and moved to E*TRADE after the acquisition. I am used to the power E*TRADE interface, that’s the only reason I still use them for trading (laziness) . Unstable, erratic as hell.
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UNDEFEATED72’ 🧙♂️
(@sportswizardd) reported
@etrade why does your customer service and website suck. Point is, y’all suck and nothing works. That’s all.
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Architect_Trades
(@ArchitectTrades) reported
@Amp_Trades @etrade Same here.. tried to get customer service on the phone. No luck. Hung up after 2 hours on hold. @etrade adapt to the volume or get out the way.
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Amanda Rae
(@amaraeham) reported
is anyone else having issues withdrawing money from @etrade ?? not buying or selling, it just won’t transfer cash to my bank.
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iceman600
(@iceman600) reported
@etrade fix your platform... P/L computations are all over the place. Computations are wrong 🤦🏽
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Jonnysb
(@Jonnysbc) reported
@etrade We’re seeing that your opening hour this mornin was a disaster to which you turned the phones off and closed down your online live help. That’s what we’re seeing. #FFS
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Phi Gamma Slamma VIX Hamma
(@jaygatzbee1) reported
@PerpetualGains @etrade Smh so annoying. This is the first time I’ve had this issue with them
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Perpetual Gains
(@PerpetualGains) reported
@0001_Trader @TDAmeritrade @etrade Umm besides the fact that E*TRADE was entirely down this morning...
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Stock Hollywood
(@StockHollywood) reported
@etrade this is the first thing out of your mouth, how about an update as to what ******** is going on with your platform, website, etc. you cost a lot of ppl a lot of money today
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John Copp CMT 🍁
(@CoppJc) reported
@DanRusso_CMT @etrade Your call is important to us, but the wait for us to answer is over 1 hour. Now that’s service.
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Dan
(@DannyMo732) reported
@srchanddstry @etrade Been on hold for over an hour. The NEED. A call back service @etrade
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Just some guy.
(@Orbityl) reported
@DSmith39 @etrade Yeah, will be jumping in on the class action. The last two weeks has been nothing but losing money because they are broken at the open.
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