E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Clinton Township, MI | 1 |
| Franklin, MA | 4 |
| Washington, ME | 1 |
| Columbus, OH | 3 |
| Ontario, CA | 1 |
| Noida, UP | 1 |
| Westminster, MD | 1 |
| Aiken, SC | 2 |
| Los Altos, CA | 2 |
| Katy, TX | 3 |
| Camden, ME | 1 |
| Chicago, IL | 4 |
| South Dennis, MA | 1 |
| Pacifica, CA | 1 |
| Berryville, AR | 2 |
| Bozeman, MT | 1 |
| Warren, MI | 1 |
| La Mirada, CA | 1 |
| South Burlington, VT | 1 |
| Bernville, PA | 1 |
| Denver, CO | 2 |
| Chelsea, MA | 1 |
| Miami, FL | 4 |
| Dallas, TX | 3 |
| Arab, AL | 1 |
| Los Angeles, CA | 6 |
| Lynnwood, WA | 1 |
| Loveland, CO | 1 |
| Waynesville, NC | 1 |
| Grayslake, IL | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Shaddy (@Untouchable9981) reported@etrade wtf Etrade, can’t log on to do any trades, fix your log in issues!
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Mickey (@ELITESTOCKPICK) reported@etrade, your down can’t sell my option, this is not acceptable, anyone have a better service thy recommend
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Heddge (@Bunty11311235) reported@BenBSP @etrade Etrade be ready this week to pay me my losses due to your glitch on Friday
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Heddge (@Bunty11311235) reported@BenBSP @etrade Yes but future accounts are not working
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Andrew (@Andrew99Blue) reportedHey @etrade. We see you. What you're doing is Chinese level terrible. Unbelievable.
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BluntForceOptions (@BluntForceOpt) reported@etrade The deterioration of @ETrade since the @MorganStanley takeover has officially hit a breaking point. Today is a total system meltdown--options data failing to load, charts broken, and the platform is completely unusable. I’m fortunate to trade on a proprietary platform that keeps me operational, but that doesn’t excuse this. Even as a secondary backup, this level of service is a slap in the face to those of us who stayed loyal through the 2008 financial crisis and decades of market shifts. What was once a reliable tool has been hollowed out by corporate arrogance and gross technical incompetence. If you’re a serious trader, this is no longer a safe or viable home for your capital. I’m officially moving all capital out and scouting a new broker for my secondary accounts. This clown show is over.
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Internet Bot (@shaggrugg) reported@etrade are we down right now?
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Stockshop1988 (@stockshop199020) reported@etrade Updates would be nice if your entire site goes down. Yall liable right?
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Ben Lam....... (@BenBSP) reportedWow, @etrade is down, markets dumping, I have all my limit sells in for $SMH $385p $387.50p and next week $362.50p, so let it dump to $382!!!
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Time2Trade (@time2trade2) reported@Cajun_Trades @WhalePenny @etrade Yeah, I left ameritrade when they shut down the platform I was using and only offered TOS. Sooo, I will keep searching. Thanks.
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TheRealJessicaOwens (@TRJessicaOwens) reported@etrade HEY, FIX YOUR POWER ETRWDE APP, NOT SHOWING THE DAY’S CHANGE IN FUTURES!! FIX IT
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10 or 0 (@10_or_0) reported@etrade WATCHING MY ABILITY TO EAT DISAPPEAR BECAUSE YOUR PLATFORM IS DOWN AND NO ONE IS ANSWERING THE PHONE.
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Braden TeWinkel (@braden_tewinkel) reported@etrade being down for over 20 minutes and counting is unacceptable
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GOAT (@DairyQu64778493) reported@etrade Your site, app and customer service lines are all down right now. I have buy/sell orders that I don’t know if they’ve been filled and cannot exist. What is going on?
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Steel_City412 (@jason_hemphill) reported@etrade You guys ****** me this week bad. I can’t even log in now with positions that require management