E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Houston, TX 3
San Francisco, CA 2
Kralendijk, Bonaire 1
Charlotte, NC 1
Elmont, NY 1
Wellsford, Auckland 1
Idar-Oberstein, Rheinland-Pfalz 1
Las Vegas, NV 1
Peoria, IL 1
Troutdale, OR 1
Indianapolis, IN 1
Salt Lake City, UT 1
Dallas, TX 1
Redwood City, CA 1
Dublin, Leinster 1
Alden, NY 1
Farm Hill, FL 1
Duluth, GA 1
Thousand Oaks, CA 1
Orlando, FL 1
Lakewood, CO 1
San Diego, CA 1
Temecula, CA 1
Plattsburgh, NY 1
North Wales, PA 1
Pompano Beach, FL 1
Colchester, England 1
Columbus, OH 1
Atlanta, GA 1
Los Angeles, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • JackieHearns Jacqueline Hearns (@JackieHearns) reported

    Ok investors, I need your help. How does this close at less than the bid and ask price on @etrade? Total gains is NOT what screen says. What’s wrong here? #investing

  • CSELLCNC Coastal South Enterprises 🏄‍♂️🌴 (@CSELLCNC) reported

    Etrade customer service is a nightmare currently. Over an hour wait on phones and live chat. Been like this for days now. #Etrade @etrade

  • gadawg80 Vitamin A (@gadawg80) reported

    @etrade why does your E*TRADE pro app suck so badly ? Why when you hit diff time duration on charts does it say no data available. How can you make so much money and put out such a bad product?

  • learn_dogs LaughLearnLoveDogs (@learn_dogs) reported

    @etrade I see you still support the Seditious lies told every day on FOX by Hannity et al. I don't support sedition, traitors, or their supporters. Not really good look for you, unless you only want anti-democracy investors.

  • softwarnet Charles R. Smith🔹 (@softwarnet) reported

    @etrade #TwitterCensorship This is to let you know we are now blocking sponsored ads on Twitter Post to all Twitter advertisers and then issue a block - pass it on Blocking ad posts is effective - it tells the advertiser that we won't view their ads & hits Jack in the wallet

  • ankurjshah01 Ankur Shah (@ankurjshah01) reported

    @etrade Your customer service pathetic. Never respond to emails or pick up the phone!!!

  • HumanChrissy Chrissy Wolfersberger Human (@HumanChrissy) reported

    @etrade customer service is shocking. I waited on hold 45 minutes to talk to someone yesterday; the issue is still not solved today. Trying chat now, and have been waiting for 4 hours. What's up e-trade? This doesn't seem like a good way to do business.

  • user15879 user15879 (@user15879) reported

    @etrade How do I setup MFA? Your MFA doc doesn't help. I already had VIP access installed and there is no option to add another account except for scanning a QR code. Do you have a QR code?

  • ncman424 Marshall (@ncman424) reported

    @waffloop @etrade I think robinhood is worst e-trade may be 2nd

  • BullLogic Bulllogic (@BullLogic) reported

    $CBBT I transferred money and bought in seconds guys. @etrade did not let me down. Shame on @trading2112 for allowing criminals to win and being a broke *** brokerage. You need removed. I also heard @TDAmeritrade was at it too.

  • ctarmor ctarmor (@ctarmor) reported

    @TDAmeritrade #tdameritrade how can you be acceptable to a 2hr wait time on phone support? @etrade I only wait 15 minutes tops during busy times.

  • reese_wes Wes Reese (@reese_wes) reported

    @etrade is your app always down and slow?

  • pfishh pfishh (@pfishh) reported

    @etrade new ETrade Complete customer this week. Can you do anything about wait times (240 minutes to chat, 2+ hours to call)?

  • AstroWoot AstroWoot (@AstroWoot) reported

    I think I am about to make the jump all-in with @Fidelity. @WebullGlobal has been giving me issues trading and @etrade has too many restrictions for us small timers. Gonna start the transfer of accounts this weekend. #DayTrading #brokers

  • DeanofStocks1 Dean of Stocks (@DeanofStocks1) reported

    @etrade can you please fix this new ticker symbol. $TSCRF/$TSCRD? In our portfolios

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