E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Oklahoma City, OK 2
Maricopa, AZ 1
Plano, TX 1
Ruskin, FL 1
Dublin, CA 1
Torrance, CA 1
New York City, NY 1
Atlanta, GA 1
Concord, NC 1
Fremont, CA 1
Wallingford, CT 1
Juneau, AK 1
Clermont, FL 1
Panaji, GA 1
Cypress, TX 1
Fort Lauderdale, FL 1
Portland, OR 1
Inkster, MI 1
Geneva, IL 1
Chicago, IL 1
Rock Hill, SC 1
Sacramento, CA 1
Daytona Beach, FL 1
Washington, D.C., DC 1
Kagha, Bhutan 1
Phoenix, AZ 1
Palm Coast, FL 1
Sollentuna, Stockholm 1
Santo Domingo, Distrito Nacional 1
Las Vegas, NV 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • DJay522 DeeJay522 (@DJay522) reported

    @tastyworks Hey could you guys give @etrade some tips on how to design a usable platform, how to provide customer service, and how to export a CSV file with the actual time of trade as apposed to every trade reading 3:00AM? Sadly I have an account their also and they SUCK!

  • ShahPravesh Pravesh Shah (@ShahPravesh) reported

    @etrade very unhappy the way my fraud complain is being handled by E*Trade;it has been almost 3 months of having filed a complaint and have being following up continuously but not getting any support or information.All the enquires are just routed to different people bt no result

  • guy_nae Guy Nae (@guy_nae) reported

    @etrade #Etrade This security hold is a sorry excuse for poor service. I call everyday and waste 45 mins on hold, no answer. Why don't you tag w/Priority accounts calling in for a security hold? My funds are HOSTAGE with the #WORST customer service #HOLD TIMES in the INDUSTRY!

  • moto367 Bobs big boy (@moto367) reported

    @etrade the cost basis team is so useless I had to discover their own accounting error and hold their hand and show them on my 1099 & after 3 moths, 12 phone calls & 10 hours on hold I’m no closer to a resolution

  • BullLogic Bulllogic (@BullLogic) reported

    @etrade fix your pro platform! mobill works. My orders get stuck in pending.

  • YevP Yev (@YevP) reported

    @etrade hey is there ANY chance that you’ll offer 2FV without using Symantec’s weird solution? I don’t want to download a 3rd security app and there’s plenty of cross-platform protocols out there!

  • botyconi LetsGetWeirrd (@botyconi) reported

    @JacobMa35911965 @etrade Wtf is up w that yet website

  • mickehoe Mick Kehoe (@mickehoe) reported

    @etrade are you guys having login issues??

  • benjune Ben June (@benjune) reported

    @welthman #Etrade is pissing me off with these disconnections from PowerETrade. And it's not my internet as I'm able to use TDAmeritrade without issue. @etrade

  • firstborngenera Osundeyi Peter abiodun firstborn (@firstborngenera) reported

    @evetsoloccip @etrade Same thing happened to me and my friends we have called them more than five times each they won’t fix nothing I guess they’re beginning to scam us

  • DJay522 DeeJay522 (@DJay522) reported

    If you're an active trader don't consider @etrade. I opened an account after lots of promises from a "dedicated" account Mngr. He lost my number after I funded. No return calls or emails and cstmr support is slow and bad. The trading platform no good. Sorry I strayed @tastyworks

  • SFResident20 Magic (@SFResident20) reported

    @etrade how do i solve this problem to access my account??? Your customer service doesn’t answer the calls.

  • colitis_hunk Al (@colitis_hunk) reported

    @MerrillLynch the worst answering service of any brokerage. Won’t get anyone on the line for 30+min. Can’t trade this way. Supposed to be some fancy firm, it’s crap. Do not use. Go to @TDBank_US or @etrade

  • KilgorePhish Joe (He/Him) (@KilgorePhish) reported

    @rmondello It’s so well integrated with the macOS and iOS/iPadOS. If only @etrade would support the iOS password manager for 2FA instead of the Symantec “VIP Access” app!

  • IRitDholakiya Rit Dholakiya (@IRitDholakiya) reported

    Please help, @SECGov I have tried to contact @etrade and @Stash multiple times in last 1 month, they not answering.

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