E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 2 |
| Dublin, Leinster | 1 |
| Alden, NY | 1 |
| Farm Hill, FL | 1 |
| Duluth, GA | 1 |
| Thousand Oaks, CA | 1 |
| Orlando, FL | 1 |
| Lakewood, CO | 1 |
| San Francisco, CA | 1 |
| San Diego, CA | 1 |
| Temecula, CA | 1 |
| Plattsburgh, NY | 1 |
| North Wales, PA | 1 |
| Pompano Beach, FL | 1 |
| Colchester, England | 1 |
| Columbus, OH | 1 |
| Atlanta, GA | 1 |
| Los Angeles, CA | 1 |
| Reşiţa, Judeţul Caraş-Severin | 1 |
| Metuchen, NJ | 1 |
| Rochester, NY | 1 |
| Loganton, PA | 1 |
| North Port, FL | 1 |
| Maricopa, AZ | 1 |
| Plano, TX | 1 |
| Ruskin, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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加藤さとし
(@tanbonokusa) reported
@mnfriend1975 @etrade I also experienced this, i contacted support service and they didn’t do anything about but @mahajersey2 on Twitter helped me get regain access to my account✅...They’re trustworthy and reliable....:
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Balaji
(@we_can) reported
@etrade How can I talk to someone? I have issues with setting up acct online and every time I try to call someone in the last week, it says over 1 or 2 hour waits and no options for you to call back :-|. This is bad…
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IPOWarrior
(@WarriorIpo) reported
@IPOmillie @etrade Yeah, glad to see they fixed the issue on $SIDU (called them.last night and asked them to issue a ticket to their tech desk, not sure if it helped, but wanted to be sure).
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Arletta Beasley
(@ArlettaBeasle11) reported
@etrade Sorry but your customer service has become atrocious! I have tried numerous times to get coherent answers to my questions. My letters are IGNROED! Over $1,000 discrepancy in my balance, other trade questions, hour+ hold wait times-- NO ANSWERS! SHAME on you!
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EvelK01 🦁
(@EvelK01) reported
@etrade I've been trying to get ahold of someone for over 5 days, been on hold for 90min-2hrs nobody answers... Help me!!
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Devwar
(@devwarbeats) reported
Bro @etrade wait times longer than 2 hours. This company doesn’t care about their customers, or helping them with any potential account issues. A joke!
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Gail
(@GailHedglin) reported
@etrade Im not going to sit on hold for an hour .You have serious issues with pro and i thk you already know that. Im going to try to use the website not pro. Ive had same issue several times recently with pro. You just need to either fix the bugs in oro or cancel it.Freida Hedglin
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monizelia
(@pantera_lika) reported
@etrade There was a time my account was locked, I tried changing the password to give me access which continued for a long time after contacting support no response, I contacted #techietask_support on Insta and it was positive. I think they can help you too
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ThrowinShapes
(@ThrowinTrades) reported
@GreenTeamDFLY @ldev117 This problem is going on for me still too @etrade. For example a sell will partially fill a bid, but that bids size doesnt update for over 5 minutes sometimes. Still the same for you guys?
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Robin
(@bitchincamaro72) reported
@AlbyBrewster @etrade It just worked for me. Set a $250 sell limit. Maybe a glitch?
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Stockspotify
(@stockspotify) reported
@etrade This Pompas a$$ ceo makes me want to close my account asap. He just basically said @etrade wasnt a contributor to the bottom line and I guess thats why the service has gone to crap.
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Pam de Butler
(@pjdebutler) reported
@etrade Customer Service is non existent. On hold for 2 consecutive days and gave up. No live chat, no ability to send messages. Amazing merger with Morgan Stanley. Long term customer ready to head over to Schwab or Fidelity.
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Alex Hardesty
(@SouthfieldBear) reported
So @etrade has done something so that even changing my password won't get me into my account and when I try to call my "wait time is greater than two hours." And they want to give me a survey regarding improving service. (#3Gusses)
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MCK3EZUS
(@MCK3EZUS) reported
@etrade And wait 2 hours on hold? **** no I've waited over a week w money in my account. Nothing Took webull 24 hours
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JTATUNA 🩺
(@JTATUNA) reported
How do I get in touch with @etrade ? It's the absolute worst customer service in any industry that I've come across. There's basically no ability to even talk with anyone about the debacle from several days ago.
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