E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Oklahoma City, OK | 2 |
| North Port, FL | 1 |
| Maricopa, AZ | 1 |
| Plano, TX | 1 |
| Ruskin, FL | 1 |
| Dublin, CA | 1 |
| Torrance, CA | 1 |
| New York City, NY | 1 |
| Atlanta, GA | 1 |
| Concord, NC | 1 |
| Fremont, CA | 1 |
| Wallingford, CT | 1 |
| Juneau, AK | 1 |
| Clermont, FL | 1 |
| Panaji, GA | 1 |
| Cypress, TX | 1 |
| Fort Lauderdale, FL | 1 |
| Portland, OR | 1 |
| Inkster, MI | 1 |
| Geneva, IL | 1 |
| Chicago, IL | 1 |
| Rock Hill, SC | 1 |
| Sacramento, CA | 1 |
| Daytona Beach, FL | 1 |
| Washington, D.C., DC | 1 |
| Kagha, Bhutan | 1 |
| Phoenix, AZ | 1 |
| Palm Coast, FL | 1 |
| Sollentuna, Stockholm | 1 |
| Santo Domingo, Distrito Nacional | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Chessman Voiceovers 🎬🎙
(@TimChessman) reported
Anyone else have issues with @etrade holding their free cash balances hostage for days at a time? I’ve been an account holder for 10 years, and never had a problem until recently. Inquires have gone unanswered. Very frustrating.
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Dante Anzoleaga
(@Dant_aj) reported
@lnxeng @etrade I had same issue some while ago but someone on here recommended me to ultimatetech_tools on instagram. And he helped me get mine rectified. I advice you go to him
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Ken
(@kenmn007) reported
@etrade do not use this company Been on hold 5 hours between last night and today and no help. This is our money and we can not even get help with our accounts
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.
(@mmhisb) reported
Hey @etrade my friend is dead because of you. He lost everything!!!!!! He told me what you did to your employees and customers. You don’t care. Ruined someone who had academic success and a great job, but your lies pulled him away. **** you.
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Connor
(@Cxnwa) reported
For my stock experts, which brokerage should I transfer to? I currently use @etrade and just cannot stand their pitiful customer service any longer
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Curiosidades sobre o Canada 🍁
(@Sobre_o_Canada) reported
@TimBovee @etrade Are you trying to get over your account related issues?contact @jassim200936 Twitter, they help with all hacked, banned, disabled,locked account related issues, she’ll help you ✅
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ICU OT
(@icu_ot) reported
Sure would be nice if @etrade could make direct deposits to @coinbase. Taking three days to clear and transfer funds to a bank with the technology that’s available today is stupid. This problem seems like an easy fix for @FlexaHQ. $AMP
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sportsguy312
(@sportsguy312) reported
@etrade Don’t get an account here unless you want awful customer service and 3 plus hour hold times.
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FC Michel Teló SP
(@FCMichelTelo_SP) reported
@StrangeAirships @etrade Same thing happened to me few weeks back someone on here recommend @legittoolz he help me recover my locked account In 30mins. His an expert
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Stock Hollywood
(@StockHollywood) reported
@etrade I have calls on $GME and your calculations are all wrong the P&L is off the average is off and I sold 1 and it said I didn't sell it. why does it feel like you're purposely doing this? FIX IT!
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Jacqueline James
(@jjamesjd) reported
@tahaashar786 @etrade I'm putting the phone on speaker and we'll see how long I have to hold. No chat, no help on app, EHT is at least 2 hours. @etrade has got to be kidding.
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Idealistic Gary Gensler
(@IdealisticGary) reported
Hey everyone, @etrade is refusing to take customer service calls right now...something weird is happening!!! #AMCtothemoon
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David Bowser
(@DavidBowserRuns) reported
OK @etrade. Figure out how customer service works or lose customers. 90 min hold. No chat option. No access to MY MONEY.
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Jeff Gawlinski
(@JeffGawlinski) reported
Places like @etrade can't seem to pay employees enough, evident by their 40 min queue. They also don't protect customer accounts via WebAuthN/FIDO2 for better security I know they can afford it. Executive Pay / CEO Compensation is over 6mln/year. #shameful
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CamQuotes
(@ImCamQuotes) reported
Can you please tweet me when I can get customer service in less than 90 mins or 2 hrs? @etrade This is the 2nd day in the row I have been unable to speak to anyone. You also have no live chat or email.