E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 2
Oklahoma City, OK 2
Houston, TX 1
Pompano Beach, FL 1
Colchester, England 1
Columbus, OH 1
Los Angeles, CA 1
Reşiţa, Judeţul Caraş-Severin 1
Metuchen, NJ 1
Rochester, NY 1
Loganton, PA 1
North Port, FL 1
Maricopa, AZ 1
Plano, TX 1
Ruskin, FL 1
Dublin, CA 1
Torrance, CA 1
New York City, NY 1
Concord, NC 1
Fremont, CA 1
Wallingford, CT 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • Petwittit Peter Spitza (@Petwittit) reported

    @etrade hanging in international line for ages for simple password reset! Alternative phone numbers didn’t work.why not having 2-3 security questions and we’re done, online, no support required!

  • itsladysly Lady Slytherin (@itsladysly) reported

    @etrade I referred my gf to you for an account, and now I’m embarrassed. We’ve been on hold for almost an hour trying to speak to someone in customer service. 😡😡😡

  • KimBarboo Very Merry Kim! (@KimBarboo) reported

    Hey @etrade... is there a reason I get "The service you requested is temporarily unavailable. Please try back later" multiple times a day, every single day?

  • Ahlibobwa26 Ahlibobwa (@Ahlibobwa26) reported

    @etrade E*TRADE continues to hold my money against my will. I have tried to withdraw my funds, but you won’t verify my account and I get the same error message every time. Nobody answers your ‘customer service’ number. Your live chat is disabled. I demand my money back.

  • chappr04 Chapster (@chappr04) reported

    @etrade Greetings I have submitted a sell for apple stock and it’s not being processed. E*TRADE customer service chat is not working, E*TRADE mail from there app is not working. Is there a problem?

  • FiercelyFinance Fiercely Financial (@FiercelyFinance) reported

    @etrade The support network is key!

  • AmyTangTweet Tangerine (@AmyTangTweet) reported

    @etrade. Worst broker ever. My repeated requests for fund withdrawal were cancelled without a call or email notification. Then I waited an hour on the call and spoke with a rep to learn what happened. I re-submitted the request as instructed, but the request was cancelled AGAIN.

  • artinvestorz art investorz (@artinvestorz) reported

    $ssy @etrade #etrade wtf? no trades

  • johnwil451 J O H N (@johnwil451) reported

    Who else is leaving @etrade? Due to their terrible system performances, horrible customer service, and overall terrible experience? Today marks my exodus to @Fidelity

  • Nalatrades QueenB (@Nalatrades) reported

    @etrade Why is E*Trade deciding what stocks we can trade and what not? I tried to get in $SSY when it was still down to $4.30 and got the text that you didn't allow trading of "the security" at the moment. It was not halted. I missed a $3K trade

  • Ahlibobwa26 Ahlibobwa (@Ahlibobwa26) reported

    @etrade E*TRADE continues to hold my money against my will. I have tried to withdraw my funds, but you won’t verify my account and I get the same error message every time. Nobody answers your ‘customer service’ number. Your live chat is disabled. I demand my money back.

  • gab54arg2 gab54arg2 (@gab54arg2) reported

    @OCMillionaire @etrade damn idk why people are celebrating here. the endgame is to ban wallstreetbets and anything they don't like. they started with this guy. also if you fall for obvious OTC penny stocks pump and dump you deserve to lose money anyways. traders should take it as a lesson

  • purplehaziness akshata almad (@purplehaziness) reported

    @etrade @javy_duty I have been trying to call to reset my password since the last four months!!!! No one is responding and this is getting ridiculous. I need to file my taxes and need to access my account. Please help!!! #etrade

  • HellasTrader HellasTrader (@HellasTrader) reported

    @etrade WTF STOP LOGGIN ME OUT OF MY ACCOUNT WHILE I"M TRADING. TF IS WRONG WITH YOU GUYS!

  • jeridmg J̷̼̼̻̹̏͗̌̆À̸̛͔͇̦͆́̓̈́̍͝͝Y̶̛̍̕͝✿ (@jeridmg) reported

    @etrade Why would you trust an institution that would freeze and close a 20 year customers account? When you call to ask what's going on they refuse to talk to you and send you the generic terms of service that's says they can cancel your account if they want to.

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