E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 3 |
| San Francisco, CA | 2 |
| Kralendijk, Bonaire | 1 |
| Charlotte, NC | 1 |
| Elmont, NY | 1 |
| Wellsford, Auckland | 1 |
| Idar-Oberstein, Rheinland-Pfalz | 1 |
| Las Vegas, NV | 1 |
| Peoria, IL | 1 |
| Troutdale, OR | 1 |
| Indianapolis, IN | 1 |
| Salt Lake City, UT | 1 |
| Dallas, TX | 1 |
| Redwood City, CA | 1 |
| Dublin, Leinster | 1 |
| Alden, NY | 1 |
| Farm Hill, FL | 1 |
| Duluth, GA | 1 |
| Thousand Oaks, CA | 1 |
| Orlando, FL | 1 |
| Lakewood, CO | 1 |
| San Diego, CA | 1 |
| Temecula, CA | 1 |
| Plattsburgh, NY | 1 |
| North Wales, PA | 1 |
| Pompano Beach, FL | 1 |
| Colchester, England | 1 |
| Columbus, OH | 1 |
| Atlanta, GA | 1 |
| Los Angeles, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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afewell (He/Him)
(@afewell) reported
.@etrade Its a bad day for your tax center to not be working, do you have an eta when it will be working?
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Julie Sowash
(@JulieSowash) reported
@etrade keep getting technical error and try again later message on the mobile deposit. Any idea when it will be back up? IRA 2020. :-)
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Rishi
(@hedgewonk) reported
@stocktrader300 @etrade Yeah, I feel the same way. I’m so fed up with that app. I have the same issue: wrong quotes very often.
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J13
(@TonicTesla) reported
@etrade was having issues with excessive distribution withdrawal but got 1099-R. Representative said couldn’t fix the code! Need fixed!
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Brad Senne
(@BradSenne) reported
@etrade 2 hours and still no response about my account issues
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TheGARooster
(@CrainSports) reported
@etrade Again more problems with Hi Low scanner.... I tried resetting, clearing cache.. seriously, WTF
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Leon Musk
(@LeonMusk420) reported
@etrade @etrade4rias Hey ETrade, there’s a massive glitch in my account and I can never get anyone on the phone that knows what they are talking about (after being on hold for an hour). I guess you just want me to have this extra $40k?? Trying to do the honest thing here
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TheGARooster
(@CrainSports) reported
@etrade Wtf is wrong with Hi Low Scanner?
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TS*process ♻️🈚️
(@tsprocess) reported
@etrade Tax documents not available in tax center the day when they matter... need some help here, E*TRADE.
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Ari 🌺
(@TheRealYoungAri) reported
@etrade All that talk for no fix on your subpar app. Can’t even withdraw money out of it right now
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Tony Bolo
(@tonyboloj) reported
@etrade Alerts and New Highs/Lows still not working in ET Pro. Been this way for 10 days now. Please FIX things and stop blaming the user #etrade
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Donal Waide
(@DonalWaide) reported
@etrade Live Chat down, Messaging Center unavailable, Phone wait time is approx 30 minutes. So how do I stop my compromised debit card from being used again? #LousyCustomerService since the @MorganStanley buyout.
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Kate Marcus
(@kgm1050) reported
@etrade I've been trying for MONTHS to sell stock that I've been told that I can't sell online. Every time I call I'm on hold for 90 - 120 minutes before I have to hang up. I've never experienced such poor customer service. I cannot waste my life on hold. Someone PLEASE help!!
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Tigger the Trader
(@gallabiffolo) reported
@coinbase refuses my buys because of supposed suspicious activity. My bank @etrade knows nothing of it. Coinbase will not let you talk to an agent unless you sign up for their card. This is my second issue with them. ZERO Customer service from them.
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Marc3905
(@msm3905) reported
@etrade @smartertrader its confirmed that Fidelty offers pre-mkt SPX option trading- but your reps say NOBODY offers that service-time to move my account to Fidelity?
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