E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Houston, TX 3
San Francisco, CA 2
Elmont, NY 1
Wellsford, Auckland 1
Idar-Oberstein, Rheinland-Pfalz 1
Las Vegas, NV 1
Peoria, IL 1
Troutdale, OR 1
Indianapolis, IN 1
Salt Lake City, UT 1
Dallas, TX 1
Redwood City, CA 1
Dublin, Leinster 1
Alden, NY 1
Farm Hill, FL 1
Duluth, GA 1
Thousand Oaks, CA 1
Orlando, FL 1
Lakewood, CO 1
San Diego, CA 1
Temecula, CA 1
Plattsburgh, NY 1
North Wales, PA 1
Pompano Beach, FL 1
Colchester, England 1
Columbus, OH 1
Atlanta, GA 1
Los Angeles, CA 1
Reşiţa, Judeţul Caraş-Severin 1
Metuchen, NJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • Yaniel28400879 Yaniel (@Yaniel28400879) reported

    @etrade I been on the phone 2 hours trying to get someone to help me with an issue. Why is it taking so long? I get no answer at all.

  • KanakaMark Mark P.E. McClane (@KanakaMark) reported

    @etrade how stupid are you *******? consumers are the only drivers of the economy, without money in the hands of the people the economy collapses, more money in the hands of the people increases the economy. wealth vacuums destroy the value of the dollar, increasing inflation.

  • JayannaHallur Jayanna Hallur (@JayannaHallur) reported

    @etrade Customer Service seriously sucks. Yesterday and today waited 1 Hr to speak and then dropped .

  • CagerCreel Cager creel (@CagerCreel) reported

    @etrade I am experiencing account activation issues. It wants me to activate and I go through the process and says I am already activated. I have been on the phone for an hour and a half. Where are you guys?

  • nora22000 Nora (@nora22000) reported

    @etrade I call BS on all your ideas. WTF do you mean, 'stimulus may spur inflation'? People are literally starving and being thrown out into the streets; paying rent will NOT "spur inflation" at all. In fact, get behind monthly relief payments or face deflation and Grand Mal Depression.

  • DoonyTomatoes Daniel (@DoonyTomatoes) reported

    @etrade customer service here is horrific

  • mikmay20 MRM (@mikmay20) reported

    @etrade Congratulations! Your customer service is so bad that you lost me as a customer! Looking forward to leaving bad reviews wherever I can. You suck

  • SheaTrades Shea_Trades (@SheaTrades) reported

    Does anyone else have trouble getting @etrade to work after hours. They show extended hours, but I have never got a trade to go through during extended hours. I get the same "The market is now closed" message. Help???

  • StrongSide23 Steven Marc (@StrongSide23) reported

    @etrade Tried to contact via phone...hours later—still nothing. Tried chat—161 minutes wait. Unbelievable! Leadership should be ashamed—help your people by hiring more people.

  • zeekernal DK (@zeekernal) reported

    @etrade I am calling for you to end your support & advertisements on FOX. They support & have contributed to the lies that resulted in the coup attempt against the US Government. I will NEVER purchase another product from you, or support your brand as long as you support FOX.

  • scottdogan Michael (@scottdogan) reported

    @etrade 164 minute wait time for customer support (that's damn near 3 hours in case you are as bad at math as you are at customer service). No wonder you are losing customers left and right. #badservice #waiting #movingtoTDAmeritrade

  • burlyvz stephen floyd (@burlyvz) reported

    @etrade @ClarkWGriswold0 I've been waiting for a customer service rep for a little over an hour now. Frustrating but seems to be no other way to find an answer to my question.

  • science_Cheri Cheryl Miller (@science_Cheri) reported

    @etrade @InvestsAustin Same thing here....I placed a trade and specified the lot. The system changed the lot back to not in my favor. Costing me $$$. Then I called to get it changed they changed it and the system changed the same lot back. The help is not working and the hold times 2 hours.

  • ndscherer Deyo 🧢 (@ndscherer) reported

    restriction under federal securities regulations." Basically it takes 2-3 days for funds to settle, when I feel that it ought to be instantaneous, in my opinion. I am using @etrade but I assume many brokerage accounts also have slow 2-3 day settlement periods.

  • tayls1414 Tayls1414 (@tayls1414) reported

    Oh my, @etrade you put me on hold, and here I remain. Where or where could a customer service professional from #eTrade be? 1:25. One hour and twenty-five minutes.....longer now, and now, and now....

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