E*Trade Outage Map
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
E*Trade Most Affected Locations
Outage reports and issues in the past 15 days originated from:| Location | Reports |
|---|---|
| San Jose, CA | 7 |
| Brooklyn, NY | 6 |
| New York City, NY | 4 |
| Chicago, IL | 3 |
| San Diego, CA | 3 |
| Dallas, TX | 3 |
| Manhattan, NY | 3 |
| Tampa, FL | 3 |
| Ballwin, MO | 2 |
| Falls Church, VA | 2 |
| The Bronx, NY | 2 |
| Gulf Shores, AL | 2 |
| Buffalo, NY | 2 |
| Melbourne, FL | 2 |
| Naperville, IL | 2 |
| Fremont, CA | 2 |
| Santa Barbara, CA | 2 |
| Seattle, WA | 2 |
| Ocala, FL | 2 |
| Kalamazoo, MI | 1 |
| Portland, TN | 1 |
| Dalton, GA | 1 |
| Vienna, Wien | 1 |
| Taichung, Taiwan | 1 |
| Lyons, IL | 1 |
| Sunset Beach, NC | 1 |
| Tsang Tai Uk, Sha Tin | 1 |
| Baton Rouge, LA | 1 |
| Houston, TX | 1 |
| Los Angeles, CA | 1 |
E*Trade Comments
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.E*Trade Issues Reports
Latest outage, problems and issue reports in social media:-
Caroline
(@123Kiki) reported
@etrade My watch list is completely gone. Really ?? Pathetic. All day long problems.
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Tom
(@therealtomhomas) reported
@jimcramer Yes, @etrade had multiple errors
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Jay Al attar
(@Jayalattar) reported
@a1core1 @etrade @CharlesSchwab same goes to you. I lost some of my profit because I spent the first hours getting error or ticker is not valid and could sell my option or stock.
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Johnny Joy Bringer
(@CitiesOfHeroes) reported
@etrade can't get into my account and customer service hold time seems near infinite. Reset pw did not work. What can I do?
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Profit Napz😴💰
(@ProfitNapz) reported
@etrade Terrible platform. DO NOT USE
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Pamela
(@pamela_bea_) reported
@etrade Does anyone work there anymore? I’ve tried calling customer service so many times waiting for an hour for someone to pick up before I end up hanging up. I have stocks and money with you and I can’t believe it’s impossible to speak to someone it’s insane
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Joshua Truesdell
(@afvet333) reported
@kmmomof3 @etrade I just waited 5 plus hours and the line hung up. This company is so bad.
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Joshua Truesdell
(@afvet333) reported
@etrade I waited a total of 17 hours on the phone last week, on one 5 hour wait waiting to speak to a trader the line just hung up after 5 hours. Today it hung up yet again after 5 hours. This is the worst cust service I have ever seen.
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GT-GreenTime
(@Greentime4us) reported
@etrade get yo **** together. Etrade pro is acting like a POS. We all leaving if you dont FIX IT!
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Sir Larry
(@LarryTheSir) reported
@Augustus81118 @etrade it is very time consuming to get thru to them, have to plan for a call. That's my concern, but outage for an extended period and the market moves on. All this easy tech could really bite hard if it fails for an extended time. @etrade #etradedown
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Sir Larry
(@LarryTheSir) reported
@Augustus81118 @etrade It is very time consuming to get thru to them, have to plan for a call. That's my concern, but outage for an extended period and the market moves on. All this easy tech could really bite hard if it fails for an extended time.
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🔶Augustus 📿⚔️🇺🇸
(@Augustus81118) reported
@LarryTheSir @etrade I’ve been on hold for 18mins. Started a chat with support and it says my wait time is 185mins... 🤨
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Venkata Bharadwaj Komaragiri
(@bikky6) reported
@etrade Dear etrade customer support, estimated wait time for a call or chat representative is 3 hours and we dont have a call back option. How better you can assist us other than this way?
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Slfairless
(@slfairless) reported
@Jcazz17 @etrade For real. Complete **** show at the worst possible time. @etrade try harder, ffs.
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Dheeraj Sarwaiya
(@DheerajSarwaiya) reported
@etrade you guys seriously need to work on your customer support. A wait time of over 2 hrs is crazy.
