E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Columbus, OH | 3 |
| Ontario, CA | 1 |
| Noida, UP | 1 |
| Westminster, MD | 1 |
| Aiken, SC | 2 |
| Los Altos, CA | 2 |
| Katy, TX | 3 |
| Camden, ME | 1 |
| Chicago, IL | 4 |
| South Dennis, MA | 1 |
| Pacifica, CA | 1 |
| Berryville, AR | 2 |
| Bozeman, MT | 1 |
| Warren, MI | 1 |
| La Mirada, CA | 1 |
| South Burlington, VT | 1 |
| Bernville, PA | 1 |
| Denver, CO | 2 |
| Chelsea, MA | 1 |
| Miami, FL | 4 |
| Dallas, TX | 3 |
| Arab, AL | 1 |
| Los Angeles, CA | 6 |
| Lynnwood, WA | 1 |
| Loveland, CO | 1 |
| Waynesville, NC | 1 |
| Grayslake, IL | 2 |
| Hedgesville, WV | 1 |
| Cameron Park, CA | 1 |
| Santa Clara, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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D Read (@maximumdread) reported@etrade all it took was 3 hours for you to turn me from happy customer to 90% sure I want to leave. It's not the outage; outages happen. It's the silence, & reports that when people get through they are told everything is fine. Regain my confidence? Comm & transparency, please
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Michael (@GreenBerettrade) reported@etrade Fix your platform!
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G-Know (@FibonacciSQNC) reported@tastytrade Wow…i needed a new broker cuz @etrade POWER Etrade platform is made my Fisher Price so I tried you @tastytrade But it seems you can’t even get simple login/passwords correct. And you want me to FUND an account now? LAUGHABLE u had one shot…on to the next one!!!
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Robert Broome (@StratagemC_CEO) reportedAnyone else having issues with #ETRADE @etrade this morning? I always keep multiple tabs open to various stocks and every tab login logs me out of the rest of them. Ridiculous.
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NYCMUSICLOVER (@nycmusiclover) reported@TDAmeritrade @Fidelity @etrade just curious - what are your customer service response times that a customer can expect if you have an issue trading?
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Ryan M. Spaeder (@theaceofspaeder) reported@etrade I sure would love to know what trades executed today, why some did or did not, and whether or not I am up or down $200 million on the day.
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B Baker (@Bbaker100) reported@CordovaTrades @etrade I know TD Ameritrade was broken for a while this morning
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Bill S (@bills73) reportedNever had a problem with @etrade till today took 10 minutes to execute trade on LODE couldn’t cancel and took another10 minutes + to sell it came out even.
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Jack K. 💵🏃🐂 (@JustJack_K) reported@WSonichsen @etrade Sorry you are a single user. No problem found. You don't spend enough money for us to care about you. Haha.
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StacyLynnLondon (@StacyLynnLondon) reportedWhen you’ve got the $$ in your @etrade account for live quotes but can’t get live quotes and your only two choices are to wait on the phone for an hour+ or 2 hours to chat with someone at customer service. OOOORRRRRR 💸💸💸💸🙄
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Gord (@DeVouge) reported@jablamsky @etrade Had the same problem with RBC again.
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Craig Byerlee (@cbyerlee) reported@ChartingOptions @etrade Never an issue with Fidelity.
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KP (@Kwaz128) reported@etrade Just signed up with etrade a few days ago and already can't trade smfh try to login and it tells me to call a 1800 number😫that I've been on for more then an hour now. They let me fund my account asap though!
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Chris Reynolds (@crey0216) reported@ChartingOptions @etrade I had this issue with Schwab last week. Horrible and unacceptable. I worked at E*Trade in 2000; I would have thought they would have figured this nonsense out since then.
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Garbage Out (@uMadBro9000) reported@DiksyFifu @etrade Yeah I tried to sell some options for $20 and watched people pay over that. Also to tried to sell some covered calls for $0.28 and chased it all the way down to $0.20 before it went through. Plenty of volume is TSLA and Ford for those to go through!