E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Houston, TX 3
Idar-Oberstein, Rheinland-Pfalz 1
Las Vegas, NV 1
Peoria, IL 1
Troutdale, OR 1
Indianapolis, IN 1
Salt Lake City, UT 1
Dallas, TX 1
Redwood City, CA 1
Dublin, Leinster 1
Alden, NY 1
Farm Hill, FL 1
Duluth, GA 1
Thousand Oaks, CA 1
Orlando, FL 1
Lakewood, CO 1
San Francisco, CA 1
San Diego, CA 1
Temecula, CA 1
Plattsburgh, NY 1
North Wales, PA 1
Pompano Beach, FL 1
Colchester, England 1
Columbus, OH 1
Atlanta, GA 1
Los Angeles, CA 1
Reşiţa, Judeţul Caraş-Severin 1
Metuchen, NJ 1
Rochester, NY 1
Loganton, PA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • Meridian_Trades Trend Spotter (@Meridian_Trades) reported

    @etrade CAN YOU PLEASE FIX YOU ETRADE PRO APP????? USE to be reliable and now it is always glitching.

  • OtcStockSlayer OtcStockSlayer (@OtcStockSlayer) reported

    @T1PClub Ahhhh your bs scanner, i forgot about that. Lol its caveat emptor, anyways my broker @etrade doesn’t allow me to trade it. 😒😒😒 its too risky, since when did my money become their problem?

  • ddblue0 ddblue0 (@ddblue0) reported

    @etrade Getting a little concerned about how I'm supposed to do my taxes when my cost basis info hasn't been updated since my transfer to you from RH. I was told it takes 30 days, but we're past that now... help?

  • restingbertface bertstare (@restingbertface) reported

    @etrade etrade orders down. "stuck on generating order preview"

  • zackdist Zack (@zackdist) reported

    @etrade why is my L2 not working?

  • JustinScranton Justin Scranton (@JustinScranton) reported

    @CaseyWa74725230 @wanderportcorp @etrade It was not non-compliance. Their algo detected unusual trading. 2 cents is coming soon. I've emailed with their IR and they are addressing the issue proactively.

  • Hercules_Trader Hercules (@Hercules_Trader) reported

    Please @etrade... Do not be broken all day, you make it very hard to do well anything Sincerely, Me

  • SHANEDTHORSON Shane Thorson (@SHANEDTHORSON) reported

    @etrade You're on the brink of being labeled a SUIT. WHY THE HELL HAS TRADING BEEN HALTED ON??? #COIN Cmon...You're supposed to be the solution for people that left @RobinhoodApp

  • WhiteBelt4Life_ Zachary Flanagan (@WhiteBelt4Life_) reported

    @etrade when will you fix your long wait times? Why do you not have a call back feature? This is unacceptable in a market as competitive as yours.

  • jjoshallen Josh Allen (@jjoshallen) reported

    @TraderBryce @etrade Lightspeed lightspeed lightspeed lightspeed, only issue is it’s too fast and smooth I feel like I’m paper trading sometimes

  • omgnowonder no wonder 🦅 (@omgnowonder) reported

    E*TRADE has got to be the worst ******* broker to trade through, once your money is on their service there’s so many hoops to jump through to withdraw it, not only this every trade gets an error and cannot be completed... @etrade fix ur **** lol

  • ChildressOTC Danny Rayburn Investments (@ChildressOTC) reported

    @jcronkdc @etrade I was hitting the ask a couple times today and my orders wouldn’t fill. Idk what was up with that or if others had the same problem on @etrade

  • jcronkdc IdleFellow (@jcronkdc) reported

    Is anyone else having issues completing orders on etrade? And no level 2 all of the sudden? It's been terrible lately. @etrade $SYSX $USBL $HMBL

  • interreal3306 C.Barr (@interreal3306) reported

    I will say that the wait times are much shorter and message deliveries are much easier on my brokerage now compared to 2020. The growth crash really did scatter a lot of people last month. @etrade

  • luftomatic Michael Luft (@luftomatic) reported

    @etrade You need to hire more people in customer service. Every time I call, I am on hold for 45 minutes. Get it together for crying out loud. Sincerely, a long time customer here since 2014.

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