E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 3 |
| Idar-Oberstein, Rheinland-Pfalz | 1 |
| Las Vegas, NV | 1 |
| Peoria, IL | 1 |
| Troutdale, OR | 1 |
| Indianapolis, IN | 1 |
| Salt Lake City, UT | 1 |
| Dallas, TX | 1 |
| Redwood City, CA | 1 |
| Dublin, Leinster | 1 |
| Alden, NY | 1 |
| Farm Hill, FL | 1 |
| Duluth, GA | 1 |
| Thousand Oaks, CA | 1 |
| Orlando, FL | 1 |
| Lakewood, CO | 1 |
| San Francisco, CA | 1 |
| San Diego, CA | 1 |
| Temecula, CA | 1 |
| Plattsburgh, NY | 1 |
| North Wales, PA | 1 |
| Pompano Beach, FL | 1 |
| Colchester, England | 1 |
| Columbus, OH | 1 |
| Atlanta, GA | 1 |
| Los Angeles, CA | 1 |
| Reşiţa, Judeţul Caraş-Severin | 1 |
| Metuchen, NJ | 1 |
| Rochester, NY | 1 |
| Loganton, PA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Melissa “Gloss”
(@justsomeGloss) reported
@AllyInvest has the worst customer service I’ve experienced. No one answers the phone to speak to your customers, it’s always an automatic message that this company is experiencing high call volumes. Hey, @etrade, do y’all have better customer service than this?
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🚀🚀 0001 TRADER 🚀🚀
(@0001_Trader) reported
@xxPdotJAYxx @cigarlife21 @etrade Well you need to call technical support and tell them that then
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Anthony Lopez
(@lopezonfire) reported
@etrade I’d like to know why your customer service is non existent!!!!! Been waiting 1/2hour to get someone on the line!
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Tahminat0r
(@tahminat0r) reported
@etrade TSNPD does not show price paid after the ticker change took place. This seems to be a common problem. Is there a way to rectify this on my end or do I just need to wait for it to show up?
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Cathryn Lopez
(@CathrynLopezRE) reported
@etrade why have I called multiple times, been on hold for as long as 40 minutes and still no answer on your customer “service” line? This is ridiculous and what I am calling (lifting a restriction on account) about cannot be done online.
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Vraj Thakkar
(@VrajThakkar18) reported
@etrade Worst Customer Service ever observed on any trading platform!! I have been trying to reach Customer representative for account enrollment and it is taking hours !!! Waiting in line since Morning!
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vinay
(@vinay55k) reported
@etrade Is there any known issue going on with you guys? I am not seeing any data feed of today's market in my account. At least acknowledge you guys are working on it.
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no clue
(@SkidWard____) reported
@etrade fix your calculations
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Roman
(@RomanCraig312) reported
@etrade holler at me. Can't sign in to account. Can't get anyone on the phone.
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ITCHYisVegeta
(@ITCHYisVegeta) reported
@etrade Is your website down or something? Having trouble getting the site to load after signing in, despite using various browsers on PC.
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Operation Veracity 🔍
(@OPSVeracity49th) reported
@etrade down?
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Aegeus Creative
(@AegeusCreative) reported
Do not use brokers that are bare bones like Robinhood that lie to their investors. Use a legitimate broker like @fidelity, @TDAmeritrade, or @etrade. Their customer service will be way better.
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itry2trade
(@itry2trade) reported
Hey guys, I set up my hot keys on #etradepro. I set one key to buy at .01 above bid. The key itself executes but attempts to purchase the stock at .01 and doesn’t take into account the price of the stock. Help me @etrade
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CW
(@CwOgJackboy) reported
**** you @etrade can’t buy BUZZ **** suckers
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Mike Gurenlian
(@Mikey_G36) reported
@etrade is by far the worst brokerage app I’ve used. Absolutely no customer service
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