E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wenatchee, WA 3
Denver, CO 2
Phoenix, AZ 2
Oconomowoc, WI 2
Orlando, FL 2
Portland, OR 2
Ashburn, VA 2
Clifton Park, NY 2
Folsom, CA 1
Brewer, ME 1
Frederick, MD 1
Brooklyn, NY 1
Spokane, WA 1
Anchorage, AK 1
Cottonwood, AZ 1
New Port Richey, FL 1
Fort Meade, FL 1
Atlanta, GA 1
Gaithersburg, MD 1
Scotts Valley, CA 1
Columbia, SC 1
Tlalnepantla, MEX 1
Somerville, MA 1
Portsmouth, NH 1
Grass Valley, CA 1
Parsons, KS 1
Littleton, CO 1
Everett, WA 1
Henderson, NV 1
Mableton, GA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • Carini_Trader Carini (@Carini_Trader) reported

    @etrade Please hire more customer support people.. and hire a competent CTO the platform is getting worse and worse

  • NickGre09905790 NicksWorld (@NickGre09905790) reported

    @etrade Do NOT use them. They steal your money and have no customer service to help.

  • adam49922419 Saul (@adam49922419) reported

    @fastnlite1 @etrade What would be cool is not to spend 3 hours with tech support, and 2 to 3 hours with chat.

  • BizWrld x2²🦸‍♂️ (@BizWrld) reported

    @PMEA_Inc I can't place any buy orders for $pmea on @etrade! It says " Orders for this security can not be accepted at this time. Call customer service" Also, any plans @PMEA_Inc to start tweeting updates & sibmit Filings?

  • truthbus truthbus (@truthbus) reported

    Your light stream is all bad data fix it god dam it @etrade pro platform fd up

  • SFWTrades Random Letters Capital (@SFWTrades) reported

    @speak2me @etrade I thought it was just my laptop. It’s gotten so bad that I use my phone for trading now, and it’s better. Happy the app usually works, though

  • JeffGikas Jeff Gikas (@JeffGikas) reported

    @etrade Etrade is THE WORST PLATFORM FOR TRADING STOCKS. They take a week to clear checks and The worst customer service on the planet never open an account with the trade never. Nobody answering the phones it's ridiculous the worst company on the planet

  • philosophershmo Shmo (@philosophershmo) reported

    anyone @etrade please help. Cannot login. Password reset does no good. If you are having issues, please just let us know on the website.

  • awake87288167 awake (@awake87288167) reported

    @etrade estimated wait time for customer service 100 minutes??

  • speak2me Mike Speaker (@speak2me) reported

    @SFWTrades @etrade Problem is, Power E*Trade does not have a saved desktop/layout. You start over like Groundhog Day every login...no saved chart settings, no layout across multiple monitors. Huge effort to re-setup every login - not even close to a PRO replacement! @etrade

  • jakesnyder35 Jake Snyder (@jakesnyder35) reported

    @Giacobbo30 @TDAmeritrade @etrade help this man out

  • knnowble Knowble Capitals (@knnowble) reported

    @etrade how bad is etrade support , on call for 60 mins , chat wait time is 75 mins for last 75 mins

  • badsushistocks badsushistocks (@badsushistocks) reported

    @etrade so 10000 shares just disappeared out of my account? I gotta close down pro and restart at market open missing any major moves to handle your screw up? Seriously? Where am I @CharlesSchwab

  • DcrCharts DCR Charts (@DcrCharts) reported

    @etrade your service has become unbearable. Customer service on hold for 45 minutes before giving up. Your online chat says wait time is 133 minutes. Really? Time to move on.

  • JohnSalutare John Salutare (@JohnSalutare) reported

    @TDAmeritrade that’s the worst customer service I’ve ever experienced there had to be better option to help you customers no wonder everyone tells me to switch to @etrade

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