E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 2 |
| Dublin, Leinster | 1 |
| Alden, NY | 1 |
| Farm Hill, FL | 1 |
| Duluth, GA | 1 |
| Thousand Oaks, CA | 1 |
| Orlando, FL | 1 |
| Lakewood, CO | 1 |
| San Francisco, CA | 1 |
| San Diego, CA | 1 |
| Temecula, CA | 1 |
| Plattsburgh, NY | 1 |
| North Wales, PA | 1 |
| Pompano Beach, FL | 1 |
| Colchester, England | 1 |
| Columbus, OH | 1 |
| Atlanta, GA | 1 |
| Los Angeles, CA | 1 |
| Reşiţa, Judeţul Caraş-Severin | 1 |
| Metuchen, NJ | 1 |
| Rochester, NY | 1 |
| Loganton, PA | 1 |
| North Port, FL | 1 |
| Maricopa, AZ | 1 |
| Plano, TX | 1 |
| Ruskin, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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AndyBabb
(@AndyBabb) reported
@etrade my password is not working for some reason. When I click on "forgot password" it takes me to a change password page where I have to first enter my current password. How does that make any sense? Then I call your help number and do the automated new password system and
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Edward Gerard
(@Hedfam19) reported
@etrade Your messaging on the app is down. There is a lot of chatter that you are notifying clients that you are having and anticipate having trouble filling orders. Can you please address this?
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unusual_inve$tor
(@inve_tordog) reported
@etrade It ain’t retail investors panicking and selling on negative news… it’s the so-called market makers algorithmically deciding whether the market should go up or down… The market is ****. Structurally, literally, ****.
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mauivenandi
(@mauivenandi) reported
Hi @etrade it’s not cool to play funny games with ppls and ppls money. I screen record my account on a regular basis because apparently yous on some funny money **** lately. Once this is over I will no longer be a customer. Do the right thing. #amcshortsqueeze #AMCNOTLEAVING
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Kate
(@RagingFlame86) reported
@etrade I need help changing my legal name on your account. Your site cancelled my request and I can't get a hold of customer service. Please tell me how to proceed.
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Cameron
(@srcameron86) reported
@peaslee44 Yea there service is awful I was on hold 130 minutes and when I finally got through .. the dope on the other end of the line had no idea about anything. @etrade
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Jorge Rivera
(@RealJorgeRivera) reported
@bluuuiceee @etrade Agreed ppl are very quick to try and cause issues. This is not that, this verifying information from multiple sources. Obviously at the moment different things are being said but we are all on the same team here and we will collectively figure it out
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Tom George
(@tegjunior22) reported
@BananaLover6941 @TW33HumV @etrade You a damn liar
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Jacob
(@Jacob30407493) reported
@etrade @etradebaby **** it ill dump an other 10k in amc. these kind of ad makes me jaked to the tits
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Charlie DIAMOND HANDS (FORM)
(@diamond_form) reported
@apes_spain @etrade I’m telling the liquidity problems are gonna be massive for these brokers. They probably want people who have meme stocks to go!!
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Jorge Rivera
(@RealJorgeRivera) reported
@bluuuiceee If @etrade is lying, I have everything documented. Time stamps and all. I’ve dealt with them for the last 6 years and no issues this far. Obviously things can change and they could be lying but it’s not what I’ve heard straight from them today.
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Michael Richard
(@laser_cats) reported
@etrade I’m unable to contact anyone there re my 1099. Dividend from NYL are not taxable (seen nly’s form 8937) as they are ROC, but my 1099 is saying they are. Please help! I can’t file taxes until this is fixed.
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Sir Hodl Holdington
(@StevieStocks1) reported
@etrade You think it's a laughing matter that your associates blatantly manipulate the market and your clients hold the "meme stocks" you sell fraudulently? You're more than likely going down!! #APESNOTLEAVING you and your cohorts will be the end of your little joke. YOU WILL LOSE!!
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T0CM, Back to Buy and Hodl. 8.01
(@T0CMTOCM) reported
I wish I Had an etrade account to transfer,,, but I dont. I chose wisely... **** @etrade and @MorganStanley
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Ben Leaf
(@BenLeaf) reported
Hey @etrade, I've been on hold for 2 hours now. What gives? Is your customer service always this bad? How come I can't send an email or request a chat?