E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Juneau, AK | 1 |
| Clermont, FL | 1 |
| Panaji, GA | 1 |
| Cypress, TX | 1 |
| Fort Lauderdale, FL | 1 |
| Portland, OR | 1 |
| Inkster, MI | 1 |
| Geneva, IL | 1 |
| Chicago, IL | 1 |
| Rock Hill, SC | 1 |
| Sacramento, CA | 1 |
| Daytona Beach, FL | 1 |
| Washington, D.C., DC | 1 |
| Kagha, Bhutan | 1 |
| Phoenix, AZ | 1 |
| Palm Coast, FL | 1 |
| Sollentuna, Stockholm | 1 |
| Santo Domingo, Distrito Nacional | 1 |
| Las Vegas, NV | 1 |
| Camden, TN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Adrian
(@squawk_hawk) reported
@etrade I'm livid with you etrade. You put a security hold on my damn debit card a night before Christmas and now I can't speak to anyone to verify the charges. So all weekend I have no access to my funds. This is not acceptable. I'm livid. @FTC @USCPSC
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Mark Brooklyn
(@nycmarek) reported
@lafpierre @etrade Same problem since yesterday #Etrade what’s wrong with your computer 🖥
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mark
(@scottpllc) reported
it feels like @etrade customer service has really slipped from where it was before. I wonder if it's related to the @MorganStanley takeover and whether this will be the way it is from now on.
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Adrian
(@squawk_hawk) reported
What ******** @etrade your stupid damn system won't let me out of a position. It says I can't close my order. It thinks I'm opening new ones. Fix the prob your costing mONEY AGAIN
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Duane Warren Hubner🍼,🍼
(@dubdeegallery) reported
@etrade Why do I have to wait 1:30 minutes every time I call? It was the same last year!? Why is the hold Muzak soooo bad? I think this is it for us etrade. I wish I could say it was nice knowing you. But this is an insult
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GlennyTrades
(@GlennInvestor) reported
@shonnakeogan @etrade Not known for their first class customer service..
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TradingT
(@TraderT45) reported
Is anyone still having issues with the L2 on @etrade #EtradePro with not updating correctly since the new update a couple of months ago.
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Celan Bryant (CB)
(@celanbryant) reported
@Etrade has been #hacked. They said it's a known issue but they can't do anything about it. We can't withdraw funds from the ATM. So the only thing they are offering is to wire all funds to our other account. No more #etrade. Closing this account. @MorganStanley
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Adrian
(@squawk_hawk) reported
Anyone else having problems with the @etrade power Etrade app showing the charts tonight?
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Sissy SpaceX
(@SarinaBloodgood) reported
I have tried calling @etrade 5x over the past week as turning off Symantec 2FA locked me out of my account (wtf?). I have a 60min wait time at 1:50am. It was a 4hr wait at 1pm. It’s been 3+ hours the past week. Y’all cannot be serious.
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Green Sugar
(@greensugar07) reported
@etrade can I close my account if I can’t trade with it ? Spoke to an agent about a week ago and she claimed to give it two days for the “ issues” to be resolved I gave it a week +. And I promised if it’s not resolved my next call will be to close the account. Can Some1 answer?
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Space Coast Skies
(@SpaceCoastSkies) reported
@etrade hey Etrade, anyone avail to help with a customer service issue
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Sue Ferrara, PhD
(@sue_ferrara) reported
@etrade A two-hour wait time to speak to a representative about an issue I have been dealing with since May?! Really? Is there one person answering the phone?
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Dan Bond
(@syscll) reported
@etrade your tax residency verification form has a bug. The last step is to enter your password for confirmation, and if it contains specials chars, the validation fails immediately- which leads me to believe it’s client side. Confirmed by setting an alphanumeric password.
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Jake Dilemani
(@JakeDilemani) reported
@etrade How about stop with the stupid ads and answer your ******* customer service line.
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