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E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
San Jose, CA 1
Winter Park, FL 1
Lilburn, GA 1
Brooklyn, NY 1
Camarillo, CA 1
Dade City, FL 1
Menoken, ND 1
Charlotte, NC 1
Fairport, NY 1
Chesapeake, VA 1
Canovanas, Canovanas 1
Baltimore, MD 1
Los Gatos, CA 1
Newark, NJ 1
Atlanta, GA 1
Raleigh, NC 1
Modesto, CA 1
Fort Collins, CO 1
Euless, TX 1
Chicago, IL 1
City of Saint Louis, MO 1
Westland, MI 1
Huntsville, AL 1
Virginia Beach, VA 1
Milwaukee, WI 1
Los Angeles, CA 2
Denver, CO 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • illbethe_moon
    Trevor (@illbethe_moon) reported

    @TLAMB91 @etrade You gotta trade on Robinhood bro that **** NEVER goes down!!

  • ELITESTOCKPICK
    Mickey (@ELITESTOCKPICK) reported

    @etrade your system is down again, not dependable

  • Badgerfan0001
    Rick Leggett (@Badgerfan0001) reported

    @TeslaBoomerMama @etrade Agree, @etrade has still not helped me in regard to the SPCX IPO. Terrible.

  • slumbum
    Edmund J. Janas (@slumbum) reported

    @ETRADE @MorganStanley Froze all my accounts, including Social Security, over a $118 overdraft. Blocked me from linking outside funds to fix it. Phone and chat both dead ends today. Need funds for food and meds. Zero urgency/care Twenty years a customer. I need this resolved.

  • NadiaLoGreco
    Nadia Lo Greco (@NadiaLoGreco) reported

    @etrade Do better @etrade have been trying for over a month to access my money to no avail. On top of it, I am now also out money because of your error. The case manager won’t let me escalate beyond him and I still don’t have my money. At my wits end and no one is willing to help me

  • SYEtrade
    S E (@SYEtrade) reported

    @etrade app and website down?? Can’t load pages. Can’t transact on positions

  • AnonGoyim69
    Goyim (@AnonGoyim69) reported

    E*Trade @etrade might be the worst broker/investing app there is. Horrible app from 1997 that never changed, can’t buy anything overnight like other brokers, getting tired of it. Any suggestions on where else to take my money?

  • tylergilfoster
    Tyler ''pronouns idiot'' Foster 🤖 (@tylergilfoster) reported

    @etrade shut ******** up

  • BeastModeStockz
    BeastModeStocks (@BeastModeStockz) reported

    @NotFinancialRep @SchwabTrading @etrade Same happening with TD Canada. Used to be great. Now cant make a trade there. Worsr decision they made was reviewing every trade and making people call in trades. Worst part is when someone answers they have to get approval for a trade cause they are not licensed. 10 min execution for a trade that moves in milliseconds. 🗑 is a compliment to TD. Junk.

  • apisequity
    Apis Equity (@apisequity) reported

    If @CharlesSchwab is giving you trouble purchasing $ntrp join us over at @etrade …they’ll let you load the boat down here and ride this one up…let’s go

  • sguideRNA
    gRNA (@sguideRNA) reported

    @etrade why is it taking you 2 months to fix a cost basis after my equity was transferred to my @etrade account. Probably the biggest mistake I made was to transfer my account to @etrade.

  • nickgg10
    Nick Jose (@nickgg10) reported

    @etrade E*TRADE is a brokerage built in 2007 and maintained by carrier pigeons. Awful communication, archaic platform, and customer service that exists only in legend. Don’t switch for the bonus. If you’re already there, leave—you don’t know what good service feels like.

  • AccessIPOs
    Craig Stephens | Access IPOs (@AccessIPOs) reported

    @HubSnub @CharlesSchwab @etrade And for the record, ETRADE has historically been the worst. This is an anomaly for them.

  • JerseyShorz
    Adam Frank Dynda (@JerseyShorz) reported

    @grok @Grok I think @etrade is robbing me too. All of a sudden my brokerage account is way down is value when the market is up. Odd.

  • GfVault
    GF Vault (@GfVault) reported

    @etrade @EricGrossman — I have now exhausted customer service, filed regulatory complaints, and documented everything. Two promised deadlines have passed with zero explanation. Nearly $10,000 remains restricted and I still cannot speak with anyone who actually controls the case.

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