E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 2 |
| Atlanta, GA | 2 |
| Alden, NY | 1 |
| Farm Hill, FL | 1 |
| Duluth, GA | 1 |
| Thousand Oaks, CA | 1 |
| Orlando, FL | 1 |
| Lakewood, CO | 1 |
| San Francisco, CA | 1 |
| San Diego, CA | 1 |
| Temecula, CA | 1 |
| Plattsburgh, NY | 1 |
| North Wales, PA | 1 |
| Pompano Beach, FL | 1 |
| Colchester, England | 1 |
| Columbus, OH | 1 |
| Los Angeles, CA | 1 |
| Reşiţa, Judeţul Caraş-Severin | 1 |
| Metuchen, NJ | 1 |
| Rochester, NY | 1 |
| Loganton, PA | 1 |
| North Port, FL | 1 |
| Maricopa, AZ | 1 |
| Plano, TX | 1 |
| Ruskin, FL | 1 |
| Dublin, CA | 1 |
| Torrance, CA | 1 |
| New York City, NY | 1 |
| Concord, NC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Ceasar Hernandez
(@Ceased) reported
@etrade why does it take all day to make 2 buys?... what’s the problem?
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OHIO
(@camden0417) reported
@etrade @Freak_Ke I need y’all to contact me back. Customer service has been bad
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Ahlibobwa
(@Ahlibobwa26) reported
@etrade E*TRADE won’t allow me to withdraw my money. The customer service chat is disabled and nobody answers your phone. I’ve sent messages every day requesting to close my account but nobody ever answers. You are stealing my money.
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James Sun
(@LSKMSun) reported
@etrade What day is today? Your junk power etrade app is slow! Chart can't be displayed!
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BrianandLindsey Travis
(@BrianMHTravis2) reported
@etrade I been trying to speak with account activation a week now to no avail each time same thing wait on hold 2 hours no one ever answers please help
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tara mullinax
(@tcmullinax) reported
@etrade Instead of watching Fintech's puts, how about answering the phone. Or answering the chat. Or answering the emails? With E*Trade, you get what you pay for or even less because they won't let you liquidate your account. Pathetic. 24 hour customer service? Yeah right!
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Ricky
(@rickyaz4) reported
@etrade 184 minute wait time for chat?! Do you need to hire more employees? If you guys don't care about customer service then I'll find a company that does.
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Ahlibobwa
(@Ahlibobwa26) reported
@etrade E*TRADE won’t allow me to withdraw my money. The customer service chat is disabled and nobody answers your phone. I’ve sent messages every day requesting to close my account but nobody ever answers. You are stealing my money.
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Ahlibobwa
(@Ahlibobwa26) reported
@etrade E*TRADE won’t allow me to withdraw my money. The customer service chat is disabled and nobody answers your phone. I’ve sent messages every day requesting to close my account but nobody ever answers. You are stealing my money. @SEC_Enforcement @SECEnfDirector
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k . l o p e z 🦉
(@_krizzanne) reported
I love @etrade customer service. They say 2 hours until someone joins the chat service, LOL....it’s been 5 hours and I’m still waiting 😠
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@AOL.com
(@UncleToughStuff) reported
@etrade is your mobile platform down?!? I can’t log in at all.
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The Fantasy Judge
(@fantasy_judge) reported
@etrade Correct me if I'm wrong about the process is supposed to work. A: I submit a deposit into my account. B: You take the money from my bank account. C: I buy stock We seem to have an issue with p Part C.
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melissa a
(@msmel007) reported
@Ahlibobwa26 @etrade Same!!! They are the WORST!!!
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There are some who call me Tim
(@tweetlesscormac) reported
@etrade deposit money. Try to trade. Account restricted. Try to call. Over an hour wait time. Wtf. Get it together.
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Tradernator
(@Tradernator1) reported
@etrade Nice picture of a chart. It would be great if the charts would actually show up for your clients. Seems like an issue that’s been going on over a year could be remedied by now.
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