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E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 1
Indianapolis, IN 1
Seattle, WA 2
Township of Evan, KS 2
Vancouver, BC 1
San Jose, CA 1
Winter Park, FL 1
Lilburn, GA 1
Brooklyn, NY 1
Camarillo, CA 1
Dade City, FL 1
Menoken, ND 1
Charlotte, NC 1
Fairport, NY 1
Chesapeake, VA 1
Canovanas, Canovanas 1
Baltimore, MD 1
Los Gatos, CA 1
Newark, NJ 1
Atlanta, GA 1
Raleigh, NC 1
Modesto, CA 1
Fort Collins, CO 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • GfVault
    GF Vault (@GfVault) reported

    @etrade @MandellCrawley — customer service has been completely unable to provide a solution. I’ve spoken with roughly 15 representatives, and nobody can tell me why my account was restricted or when it will be restored. The department handling it apparently cannot even speak to me.

  • 77RepublicanWS
    GreenCandleLover 🇲🇽 (@77RepublicanWS) reported

    $FAMI this looks great for a run. If I was still on @etrade I wouldn't of been able to trade it through my app etc. Glad I got rid of @etrade . My success has been increasing since. They need to fix their sh*t!

  • BullTradeBuyer
    ₿ull Trade Buyer (@BullTradeBuyer) reported

    @etrade has been down for at least 15 minutes now....

  • GfVault
    GF Vault (@GfVault) reported

    @etrade @JedFinn — your Wealth Management organization has a customer with nearly $10,000 inaccessible, legitimate payments reversed, and approximately $6,815 of personal funds diverted to clean up the resulting damage. I’ve called 15+ times. Still no answers.

  • byehiselllo
    hi (@byehiselllo) reported

    @etrade yall gonna allow wash sale adjustments toggle for the site or na? or maybe spend time fixing power mobile etrade cause the app is terrible

  • hostileunivers
    Tobias (@hostileunivers) reported

    @etrade E*trade will offer you money to open an account and never pay you, I’ve opened three with them, an IRA, a savings account and an individual brokerage account, never got paid their promotion for any of them, bad company

  • willyzdub
    willywashington (@willyzdub) reported

    @etrade you guys are finished!!!! The worst platform I wouldn’t even call you a broker. Its criminal to have this bad of tech. @SECGov no way they can service money with this many technical issues daily, today is catastrophic

  • DickJunkins
    Richard Junkins (@DickJunkins) reported

    @etrade I call it bad AI

  • Badgerfan0001
    Rick Leggett (@Badgerfan0001) reported

    @TeslaBoomerMama @etrade Agree, @etrade has still not helped me in regard to the SPCX IPO. Terrible.

  • TeslaBoomerMama
    AleXandra Merz 🇺🇲 (@TeslaBoomerMama) reported

    @BLSmith2112 @etrade oh I am sorry, Brandon. Anything I can help you with?

  • nickgg10
    Nick Jose (@nickgg10) reported

    @etrade E*TRADE is a brokerage built in 2007 and maintained by carrier pigeons. Awful communication, archaic platform, and customer service that exists only in legend. Don’t switch for the bonus. If you’re already there, leave—you don’t know what good service feels like.

  • callmepadrino
    Padrino (@callmepadrino) reported

    @1wallstgatsby @etrade **** etrade, they suck now. 5 yrs ago was different

  • CharlieBHarper
    Charlie Harper (@CharlieBHarper) reported

    @etrade This call came at almost 9pm, I wasn't at my computer, and had largely forgotten about this incident. Then I get this stupid form letter that says nothing but had to come in a secure portal. It only serves to remind my how poorly this entire situation from beginning to now was handled by @etrade.

  • CharlieBHarper
    Charlie Harper (@CharlieBHarper) reported

    Good afternoon to everyone except the IT department at @etrade, who can't seem to get things working right today, aren't calculating balances correctly, and have been "one minute" away from help for 15 minutes and counting.

  • JulioGlo92
    Robert J Gallo (@JulioGlo92) reported

    WTF @etrade why aren't you accepting opening orders for $FAMI? If I want to speculate, why are you blocking me from it?

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