E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

Less
More

etrade Hero Image

E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 2
Oklahoma City, OK 2
Pompano Beach, FL 1
Colchester, England 1
Columbus, OH 1
Los Angeles, CA 1
Reşiţa, Judeţul Caraş-Severin 1
Metuchen, NJ 1
Rochester, NY 1
Loganton, PA 1
North Port, FL 1
Maricopa, AZ 1
Plano, TX 1
Ruskin, FL 1
Dublin, CA 1
Torrance, CA 1
New York City, NY 1
Concord, NC 1
Fremont, CA 1
Wallingford, CT 1
Juneau, AK 1
Clermont, FL 1
Panaji, GA 1
Cypress, TX 1
Fort Lauderdale, FL 1
Portland, OR 1
Inkster, MI 1
Geneva, IL 1
Chicago, IL 1
Rock Hill, SC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • DCEric2005 Formerly DC Eric (@DCEric2005) reported

    Third day in a row and I cannot get a response from @etrade. What do I need to do to get some help????

  • stockspotify Stockspotify (@stockspotify) reported

    @etrade @swanny88 WTF is wrong w you people and why is it a platform for kids (Robinhood) is more robust than a co that been in biz as long as you?? Pitiful, never seen a co go down as fast as ETRADE has in my life!

  • gmo661448 Guillermo Serpa (@gmo661448) reported

    @etrade I executed a trade on the E*Trade Pro desktop. It shows it was executed but it also shows I have no open positions. I also checked the E*Trade website and it’s showing the same but my account says it’s losing money. I need help

  • askesian Meh (@askesian) reported

    The @etrade golf on the moon commercial is stupid, for obvious reasons.

  • RobertBardock Bobby (@RobertBardock) reported

    @etrade I am having no luck in getting a User ID name email, I have tried at least 10 times now. I was put on hold for at least 15 minutes when I called support. What is the deal here?

  • HolyMol64145173 HolyMoly (@HolyMol64145173) reported

    @Yvettethecrew @etrade Can't wait to close my account. ****** customer service!

  • jahross_ JahR (@jahross_) reported

    @etrade is your customer service phone line actually 24/7? Ive called every day this week, multiples time of the day and had to wait 2+ hours to get ahold of no-one...

  • SukhijaGourav Gourav Sukhija (@SukhijaGourav) reported

    @etrade do you really have customer service? I have been trying to reach you and there is always a wait time of more than two hours. Can you please help me

  • StrawberryOil Strawberry_Oil (@StrawberryOil) reported

    @etrade No support via chat and an estimate wait time of “greater than 2 hours” via phone… can this even be considered customer service???

  • JohnMorina2 John Morina-If you build it they will come (@JohnMorina2) reported

    @MansaTariq @CoinbaseSupport WOW only 31 minutes- I am on hold with Etrade and they say it will be 2 ******* HOURS - I think @Etrade just took the WORST EXCHANGE place from Coinbase, OMG say it not so!

  • TheeDisruptor Jay R. Ligon (@TheeDisruptor) reported

    Been on hold with E-Trade @etrade for 1 hour - this is too much Which brokerage has the best customer service?

  • irieman96 irieman96 (@irieman96) reported

    @LenoxBramble @etrade Login to the website and launch it from there

  • goingblindbro goingblindbro (@goingblindbro) reported

    @etrade Was on hold for over 3 hours for customer service and no one ever picked up. 3 HOURS+. All I want to do is verify a transaction to unlock my card. Geeze.

  • clayton_warrior ClayTon_Warrior (@clayton_warrior) reported

    @etrade your “beneficiary services” department is by the worst. Hour wait times and no service. I just want to Close My account. DALLEN ANDERSON needs to@be fired! Doesn’t return phone calls for over 4 months! This is GARBAGE E*TRADE! Have some sympathy!!!

  • MccaslinAndy TraderZ (@MccaslinAndy) reported

    Dang, @etrade has got to have the most difficult customer support to get in contact with. Dumb

Map Check Current Status