E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Seattle, WA | 4 |
| Frankfurt am Main, Hessen | 2 |
| Nashville, TN | 1 |
| Ormond Beach, FL | 1 |
| New London, NH | 1 |
| St. Petersburg, FL | 1 |
| Houston, TX | 1 |
| San Jose, CA | 1 |
| Rockvale, TN | 1 |
| Deerfield Beach, FL | 1 |
| Berlin, Land Berlin | 1 |
| Ashburn, VA | 1 |
| Indianapolis, IN | 1 |
| Port Jefferson, NY | 1 |
| Albuquerque, NM | 1 |
| Orlando, FL | 1 |
| New York City, NY | 1 |
| Huntington Station, NY | 1 |
| Marquette, MI | 1 |
| Berkeley, CA | 1 |
| Altamont, TN | 1 |
| Kerrville, TX | 1 |
| Westminster, CO | 1 |
| Stillwater, MN | 1 |
| Chicago, IL | 1 |
| Saint Petersburg, Sankt-Peterburg | 1 |
| Denver, CO | 1 |
| Martin, TN | 1 |
| Durham, NC | 1 |
| Baton Rouge, LA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Kyle McDaniel
(@kylemcdanielva) reported
from
Oak Hill, Virginia
Damn, who took a video of me working out? @etrade #SuperBowlLV
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Stress Speak
(@flexmobstrength) reported
@etrade 's commercial from the SB is complete ****, just saw it again on CNBC. Overall, the commercials were pretty bad but I did laugh my *** off at the Tracy Morgan one and just out of pure hate I will try @oatly milk, commercial was so bad it was good.
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Jay Maker
(@raygunpunx) reported
@ClioAwards @MullenLoweGroup @etrade A karate kid song in a rocky themed commercial. Awful job
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Cesar G.
(@CesarGCJr) reported
@AlNuman62159584 @traderkylec @etrade Pretty good actually. The only issue I’ve ran into is that if you’re buying an otc within the first 2 minutes of the market open it takes roughly a minute for it to tell you if you’re filled or not. But it does fill you pretty quickly it’s just the message that lags
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StockRanger
(@StockRanger_) reported
Having to wait for the market to slow down before I can trade. @etrade not filling any of my orders this morning.
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FEAR.
(@Jenchy_) reported
What ******** commercial was that @etrade ???
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Saul
(@adam49922419) reported
@etrade Hi Everyone, I just got off the phone with Etrade. It took 15 minutes, and the service was fast. This just happened and it is 02/07 at 6:00 p.m. Central Time. I am sure the Superbowl had something to do with it. Lines are open. If you need to reach someone, I would call now
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BK
(@caduc1970) reported
@etrade You went to the Robinhood model of screwing over the little guy with poor customer service, a new crappy app and horrible trade times... this commercial is a farce!!
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Shrirang Moghe
(@ShrirangMoghe) reported
@etrade ok so after 40 min I get an apologetic rep and I ask her to connect to trade desk and wait for 7 minutes and continuing. Great service to any client, especially the ones taken care by the Elite Team ( which are totally unavailable) thanks E*TRADE
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RealMikeTee
(@RealMichaelTee) reported
@etrade Where is your Customer Service? Serious question.
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Johnny B
(@JohnLBevilacqu1) reported
Right on schedule @etrade. 9:34 it gets stuck on stupid.
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RealMikeTee
(@RealMichaelTee) reported
@etrade Advertising? With no Service. Calls go unanswered.
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AWG | Telestrio
(@Telestrio) reported
I'm gonna say this once. **** @etrade
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JoeDaBagHolder📉🐸☕
(@45root) reported
@BullsnBearsNews @etrade Yeah. They're terrible early in the day when volume is high. That's how I ended up in etrade. Going to be moving to fidelity next.
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RealMikeTee
(@RealMichaelTee) reported
@etrade What exactly is going on with your Customer Service?
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