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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of eToro reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at eToro. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by eToro users through our website.
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Login (47%)
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Website (44%)
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Trading platform (6%)
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Withdrawals (3%)
Live Outage Map
The most recent eToro outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Venelles |
Login | |
 Zaragoza |
Website | |
| Zaragoza |
Website | |
| Zaragoza |
Website | |
| Zaragoza |
Website | |
 Köln |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Pradeep
(@venkatapradeep) reported
@eToroService I had issue at least for an hour!!
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Felipe Toral
(@bollotoral) reported
@eToro @eToroService Hello, could you provide any help with this?
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Carlos Carli
(@CarlosCarli) reported
@eToro Hi. I've been waiting for 10 days for a reply on my authentication process. Besides not being able to invest anymore, I also got a notification that if I don't finish my authentication my account will be closed. I would love to do this; however, I need support. Help
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Athoub Al Sabah
(@AthoubSabah) reported
@eToroService I have a case that is not solved with you for over three weeks now .. Customer Service case ref:_00D24d2qa._500083zUat1:ref I am waiting for your reply about it
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juan antonio juarez
(@juare_antonio) reported
@eToro History repeats itself statistically March is going to be a bad month for #btc !!!!! danger !!!!
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Herr Chinz
(@ortchy__) reported
@BurnleyOfficial @OfficialFPL @eToro Worst use of wildcard for me then.
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Ludovic Geusa
(@GeusaLudovic) reported
@yetundeomooba @eToro Okay, some follow up. I sent a message on twitter and on the app directly, there is one for etoro customer service. They asked my tickets number there. Someone got it touch with me same day. Try it :)
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The Whicher
(@WhicherThe) reported
@Mony_de_Swaan @servicesdown_ @eToro Same here. down all the time.
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Irrelon Software
(@irrelon) reported
@eToroService @eToro That is not the truth. The service was inaccessible from 14:30 to 15:17. That is more than a few minutes.
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Imran Shaikh
(@ImranS1468) reported
@eToroService am trying to find out where my deposit is from the 9th of feb. It’s not reflecting yet. Please help.
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Luqman Babalola
(@LuqmanBabalola1) reported
@eToroService Why etoro don't support Africa countries to use the platform? Am not happy at all.
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Rawed Yar
(@RawedYar) reported
@TargPatience @eToroService @eToro I’ve closed all of my positions on this platform- used it for 3 weeks and had nothing but issues.
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Ian
(@2ietaxi) reported
@eToroService @eToro Day 17 and counting, I still have not received my money from my withdrawal request. No one has replied to my in app complaint, no one has replied to the countless direct message requests you has sent me.. Absolute joke of a company!
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juan antonio juarez
(@juare_antonio) reported
@eToro History repeats itself statistically March is going to be a bad month for #btc !!!!! danger !!!!
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Brian O'Sullivan
(@osullivanprint) reported
@eToroService EToro I can’t sign in on my phone app,
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Daniel
(@Sondbg) reported
@CarlosCarli @eToro I'd advice you to not invest in Etoro. I havent received my funds for quite awhile now, and the support is not helpful. You can read some Store/Platform comments to see that this seems to happen often
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Staryu
(@StaryuRS) reported
@eToro daily spam emails really?!!?! you've already lost a customer potential customer before I've completely signing up.. Jesus christ, whoever thought that's a good idea is a moron ABSOLUTE MORON WHO ******** IS GOING TO READ THEM? do u use google analytics to check???
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Paolo
(@iampaoloXD) reported
@eToroService @eToro fix your services first!
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Jam Black
(@ozzyjam) reported
@eToroService Your customers service is laughable
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Maximón
(@Hagbard23) reported
@eToroService I already have a case ID (01791304), but no help from support whatsoever. Next step for me will be consumer protection agency (german local).
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Rafael Perrella
(@rafaelclp) reported
@Rafael53572034 @eToroService @eToro In case of a market crash, some have to lose it all so others don't lose [nearly as much]. We'll be the ones losing it all.
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Bruno Rocha
(@BrunoRo82543946) reported
@eToroService @eToro Today will be the same as yesterday? The server will be down?
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€uro Sonny
(@EuroSonny) reported
@eToro Nice, solved your problems ? Shall we leave ?
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AZ
(@CesarAzmitia) reported
@eToroService Thank you very much for letting us know. Unfortunately if, being a critical moment, I am still dealing with the problems it caused in my investment strategy, I am dealing with them still sadly they cannot be solved with an apology. Hopefully and can be avoided more.
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Carlos Carli
(@CarlosCarli) reported
@eToroService @eToro I can’t submit my documents because I can’t authenticate my phone number. That’s where I need help. It’s been 15 days since I first contacted the team about this. Still nothing. Please escalate
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Paolo
(@iampaoloXD) reported
@eToroService @eToro can't set buy order. what the hell is going on in to your service, it keeps getting worse everyday.
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Carlos Carli
(@CarlosCarli) reported
@eToroService @eiiioiiib How long is long? I've waited 15 days for an email reply, what should I set my expectation for the DM. My account is about to close for an error on etoro's side and I have no way to correct it unless I speak to a representative. You see who this might be frustrating?
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ShrekOverflow
(@ShrekOverflow) reported
Consumer companies should really invest heavily in support 😭. Looking at you @eToro 😢
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Michael Greenberg
(@imunybvtcr1) reported
@eToro **** you and your annoying ads on YouTube. You are polluters, nothing more. If you were providing any decent service you wouldn’t need advertisements
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Maximón
(@Hagbard23) reported
@ozzyjam @eToroService Im also waiting since about 3 week now to withdraw my money from my verified account. So far no real help from the support of this company. It´s crazy and it starts to smell fishy