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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Problems in the last 24 hours
The graph below depicts the number of eToro reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at eToro. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by eToro users through our website.
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Login (65%)
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Website (17%)
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Trading platform (14%)
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Withdrawals (2%)
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Deposits (1%)
Live Outage Map
The most recent eToro outage reports came from the following cities:
City | Problem Type | Report Time |
---|---|---|
Prague | Login | |
Nottingham | Login | |
Faringdon | Login | |
Offenburg | Website | |
Metz | Website | |
Flensburg | Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Mr.Darcy sans money and good breeding
(@FuriousLives) reported
@dcryptjunkie @eToro 'An error occured while processing your request' - the etoro backup system
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Julien Marchal
(@julienmarchal) reported
@eToroTeam In France : "we find the bug... we are working on it..." Me : "It wouldn't exist at all, this is unacceptable". Reply "unfortunately technical incidents exist". ... What to reply to this... this is just crazy.
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Toby
(@TobyRefresh) reported
@eToroTeam Why do call it "scheduled maintenance" on the website when it's actually unplanned technical problems?
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Toby
(@TobyRefresh) reported
@RealEmmetKelly @eToroTeam @eToro It's back down for me.
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Ask eToro Team
(@eToroTeam) reported
@Aseeeema @eToro Hi A.M, once the system comes back online, if you believe your position was affected negatively, open a ticket for customer service including the position ID and they will check this for you.
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Cryptocurrency King 👑
(@sk1larchi) reported
IG fleeced me for 60k using a technical glitch. I didn't get it back. I thought @eToro was different. A technical glitch has prevented me from taking my profits.
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Lord Henry
(@Orbitcoin) reported
@SarahOnAnIsland @eToroTeam you can login still ? says down for maintenance when I try login
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Toby
(@TobyRefresh) reported
@ReisenVeda @eToroTeam The message that it was "scheduled" is just a brazen bare faced lie. They have an upcoming scheduled maintenance list on the site and this wasn't on it. When they are scheduled they do it outside major market hours where impact is least.
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NRauf
(@NLane09) reported
@eToroTeam @eToro @eToroTeam offline tool offered does not work. Can only close some orders. So doesn't help.
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Barron
(@Franklinforex) reported
@eToroTeam @eToro After it is restored I will close all my positions and withdraw all my money from etoro, very bad platform
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Toby
(@TobyRefresh) reported
@RealEmmetKelly @eToroTeam @eToro It's back down for me. Lol
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MickyPain
(@micky_pain) reported
@eToroTeam Between this and the awful response to the google split issue, I reckon you'll lose a lot of customers soon
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Veda Reisen
(@ReisenVeda) reported
@eToroTeam and where can I open this ticket? the website is not working and there is no option on the help page.
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GaloisGroup
(@GaloisGroupG) reported
@eToroTeam @Orbitcoin Problem is the order never went through. No matter how many times I tried.
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Rose Thorns #GTTO
(@AprilAubade) reported
@jktdev @eToro terrible
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GaloisGroup
(@GaloisGroupG) reported
@knox_35 @eToroTeam Dude I said it long before it hit its max. Difference is that they created this post far after tons of people started having problems.
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Vinny M
(@VinnyM36329834) reported
@eToro 2 hours into trading and cant do a thing!! Fix it asap!
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OJ
(@OJaiyeola) reported
@eToro - Since etoro is down, would my TP or SL, still remain active ?
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mario chavez
(@mariochavez23) reported
@eToro @ApeusM offline tool is not working
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Murali Chowdary
(@murali_7393) reported
@eToro @eToroTeam after one hour of the issue we got the option to take action on our positions through online link. Who’s gonna pay the lost money in this one hour
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Nonameleft
(@Nonameleft6) reported
@eToroTeam @eToro How long is it going to take to fix this problem of yours.
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Gunnar
(@Gunnarisveins) reported
@eToroTeam @eToro Thats it for me on Etoro im going to IBKR i have lost to many times on this "technical" issues, was going to sell some to buy PGY but hey sorry we are having technical issues. If i cant grab oportunityes to make money on stocks that are ripping then there is no point being here
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Thomas Hunt
(@TicTac_Tom_) reported
@eToro it doesn't make sense why you would schedule maintenance for when the market is open... What's wrong with working on it when it's closed like a normal company? #trading
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Omair Hassan
(@hkfama) reported
@eToroTeam @eToro your offline tool not working
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Enayat Mudaris
(@EnayatMudaris) reported
@eToroTeam First off, this is not fair to do a maintenance at such a period & time! people are losing their hard-earned money it’s not just numbers! Second, what if we want to raise our SL it’s only some points away? Please be accountable and respond to people.
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Ask eToro Team
(@eToroTeam) reported
@zolik7 @NaffahRaphael @eToro Once the system will be back up, for any unresolved issues, please open a ticket with our customer service for a review and assistance in the matter.
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Rose Thorns #GTTO
(@AprilAubade) reported
@FuriousLives @dcryptjunkie @eToro And they still cannot fix the 'error' nearly 2 hours after market open... 🤡
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Chinta
(@ChintaKE_DE) reported
@eToroTeam @eToro This is crazy! The platform still under maintenance? @eToro has *** to be serious
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Sam King
(@SamKing03749283) reported
@eToroTeam When you have all weekend to this its almost like your doing it to **** is over...
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Ask eToro Team
(@eToroTeam) reported
@NLane09 @eToro Hi NRauf, for other items, once the system is back up, please open a ticket to our customer service and they will assist there.