eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
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Withdrawals
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Barcelona, Catalunya | 3 |
| Grenoble, Auvergne-Rhône-Alpes | 2 |
| Munich, Bavaria | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Zipaquirá, Departamento de Cundinamarca | 1 |
| Vernon, Normandie | 1 |
| Bad Aibling, Bavaria | 1 |
| Nîmes, Occitanie | 1 |
| Goussainville, Île-de-France | 1 |
| Troyes, ACAL | 1 |
| Amiens, Hauts-de-France | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Grasse, Provence-Alpes-Côte d'Azur | 1 |
| Valdemoro, Comunidad de Madrid | 1 |
| Nanterre, Île-de-France | 1 |
| Bochum, NRW | 1 |
| Rastow, Mecklenburg-Western Pomerania | 1 |
| Salon-de-Provence, Provence-Alpes-Côte d'Azur | 1 |
| Milan, Lombardia | 1 |
| Nürnberg, Bavaria | 1 |
| Paris, Île-de-France | 1 |
| Adelaide, SA | 1 |
| Vigo, Galicia | 1 |
| Vienna, Wien | 1 |
| Pasto, Departamento de Nariño | 1 |
| Greater Noida, UP | 1 |
| Santiago, Región Metropolitana | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Sir Alfred
(@BurningDuke) reported
@eToroService @eToro The problem is #Microsoft
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gelmarg2005
(@gelmarg2005) reported
@eToroService @eToro Hello etoro, if your platform is down then it should NOT execute hitting Stop Lose. Why am I getting offline notifications that my SL’s are hit? This is not right!
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Lowie Jee Ordiales
(@Lj_Ordiales) reported
@eToroService Kindly read my DM! Big problem on copy trading! All trades yesterday was not SYNC!
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Chao Pup - 💙NHS💙 - #SavedTheExpanse
(@chaoaretasty) reported
@eToroService I work in tech, outages happen, but this isn't the first time and this has been a long outage. These outages also often happen during high volatility and when they happen you don't set any expectations for return of service.
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Gianluca
(@gian90t) reported
eToro down since yesterday afternoon. What kind of refund will you propose to us after this long technical issue? You can't pass through this situation with just a post including excuses, this time. I hope this is clear for you @eToroService @eToro @eToroItaliano
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Clicker_54
(@54Clicker) reported
@eToroService Can you guys explain what the problem was? it was almost 18hrs (thats not a small problem).
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Lo-ki
(@Nadiusthethird) reported
@Bmlyty @eToroService No you didn't... etoro was working fine during the two bigest dips which is when I brought in btw :P Conclusion: You didn't have the ***** to go in and are now blaming the outage that happened after the best buy opportunities. 🤡
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Rob Watson 💙
(@BrotherWatson) reported
from
Rochford, England
@eToroService @eToro Server down for a whole day like this can only mean it’s a hack. Good luck with the upcoming IPO ✅
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C Earnest
(@Earnst14) reported
@eToroService @eToro Guys, it's been over 12 hours. As an established online platform, you have to acknowledge just how bad that is. As an established online trading platform, it's devastating.
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Ben Mercel
(@BenMercel) reported
@eToroService @eToro I stopped copying before the app broke, I got a message this morning saying it’s reached now stop loss?! So you’re telling me you’ve ignored my request and let me lose more money?! This service is a joke!!
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ActuallyRicks
(@Ricks99Ricks) reported
@eToroService @eToro They can't be as bad as Binance...
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Brain Smart Chain
(@elcerebrotuita) reported
@eToroService Offline not working also...worse, says my username and pwd don't match...
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Lowie Jee Ordiales
(@Lj_Ordiales) reported
@eToroService @eToro Copy Trading is not sync yesterday! god damn it!
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Didier
(@did98) reported
@eToroService @eToro It's been down for 18 hours.... totally unacceptable, offline platform was also down for several hours...
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Brown Bauer
(@BrownBauer) reported
Im so wound up this morning with @eToro my last tweet didn’t make sense. Having an offline tool to close trades isn’t a solution, I signed up and put my money in your platform because I could trade live. This isn’t happening. Sort it out! #etoro #etoroservice
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