eToro

eToro Outage Map

The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

eToro users affected:

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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Zaragoza, Aragon 4
Hamburg, HH 2
Kuala Lumpur, KUL 1
Maintal, Hessen 1
Nice, Provence-Alpes-Côte d'Azur 1
Paris, Île-de-France 1
Duisburg, NRW 1
Newport, England 1
Leeds, England 1
Bastia, Corse 1
Haywards Heath, England 1
Melbourne, VIC 1
Schwäbisch Gmünd, Baden-Württemberg Region 1
London, England 1
Cardiff, Wales 1
Halle (Saale), Saxony-Anhalt 1
Mansfield, England 1
Toulouse, Occitanie 1
Chelmsford, England 1
Manchester, England 1
Mössingen, Baden-Württemberg Region 1
Leipzig, Saxony 1
Friesoythe, Lower Saxony 1
Venelles, Provence-Alpes-Côte d'Azur 1
Köln, NRW 1
Hettenshausen, Bavaria 1
Munich, Bavaria 1
West Liberty, KY 1
San Rafael, Castilla y León 1
Barrow in Furness, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

eToro Issues Reports

Latest outage, problems and issue reports in social media:

  • albatro14806738 albatross (@albatro14806738) reported

    @eToroService Etoro broke the law, and its terms of service yesterday. The statement today doesn't explain what happened at all. It notably doesn't say there was a technical error - just an 'error'. If this was a technical issue they would have said so. This company is not honest

  • systemreload alexmb (@systemreload) reported

    @eToroService Ok. And how do you compensate for the surge in offer that you caused? Some of these sells may have gone to close short positions, which is bad strategic play for most investors here. You cannot compensate for that. At least acknowledge it

  • ex9r4 ex9r (@ex9r4) reported

    @eToroService so ****** not true LMAO 'error' WTF is an intern handling your biz? you froze my CASH in trades and i lost money because of you crooks

  • Sule8921 Adam Susac (@Sule8921) reported

    @eToroService @eToro **** off,i want my money back!!

  • tron11323900000 Trooper (@tron11323900000) reported

    @eToroService How convenient that this “error” only seemed to happen to the most vital stocks.

  • gloomysauces gloomysauces (@gloomysauces) reported

    @eToroService you’re a dumbass company and I’m not able to close any of my positions from the last Friday and now my portfolio is down 65%. Can you please look into it. I’ve sent many emails regarding it but there was no response for @eToroService Case:01695989 Case:01736978

  • Linus30660167 Linus (@Linus30660167) reported

    @eToro I heard from wsb that you place SLs automatically on people's stocks and then throw errors when people attempt to remove them, forcing them to sell at a loss. Could you elaborate on the legality of selling your users' stocks against their direct wishes?

  • HectorTinoco16 H. Tinoco (@HectorTinoco16) reported

    @eToroService I did a deposit from a wire transfer one month ago. And you did not answer anything. This id 19280973. I open two tickets with no answer, this is not possible. Could you help me to solve it? tickets contact support 01542089 01632242

  • TheSwaggerJesus Carlos Rezende (@TheSwaggerJesus) reported

    @eToroService The fact that you're asking a customer whether your own system is working as design is scary. The sell button is disabled for several instruments e.g. $GME $NIO

  • TheSwaggerJesus Carlos Rezende (@TheSwaggerJesus) reported

    @eToroService @eToro I'm trying to close $GME positions before the market opens and as usual, @eToro is blocking users from doing so. Keep going down this road and you will lose all your users just like Robinhood is.

  • senorraoul Franco (@senorraoul) reported

    @eToroService oh cool, I just opene up a support ticket, I guess I'll get my 250 back

  • aramhovsepyan Aram Hovsepyan (@aramhovsepyan) reported

    @eToro it's been 2 weeks since I first contacted your helpdesk and no solution to my issues. Do you guys have a helpdesk at all or is it just an automation saying that "the message is passed to the department"

  • Umegz7 umegz_78 (@Umegz7) reported

    @eToroService @eToro Hi, I was affected by this issue, how do I know you guys can reach up to me? Should I contact you support team or what should I do?

  • halfway_j halfway_j (@halfway_j) reported

    @eToroService @InvestigateeTo1 @eToro Yeah we know, the goal of etoro is to exploit its customers and make money off the back off them. Even in unleveraged postions. Never known a site to have so many issues occur just as market volatility hits

  • FlorianSpanu Florian Spanu (@FlorianSpanu) reported

    @eToro I have openned several tickets(last one is 01742752 ) asking about where is my money and still no answear. I have this issue with you since 11th January. !!!

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