eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zaragoza, Aragon | 2 |
| Köln, NRW | 1 |
| Hettenshausen, Bavaria | 1 |
| Munich, Bavaria | 1 |
| West Liberty, KY | 1 |
| San Rafael, Castilla y León | 1 |
| Barrow in Furness, England | 1 |
| Rennes, Bretagne | 1 |
| Bonn, NRW | 1 |
| Ejea de los Caballeros, Aragon | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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GoFlorix
(@FlorixGo) reported
Would I be refunded for my losses @eToroService I have a leverage position that I am not able to update or change SL. I hope you don't think this will remain under the carpet like many other problems that this platform has!!!! LITERALLY A COMPLETE NIGHTMARE!!! @eToro
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Conor
(@CMEGAN29) reported
@eToroService And what a day for it to go down too. Has to be the worst trading platform out there can see you losing huge numbers after this
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CryptoKrd
(@CryptoKrd) reported
@eToro how long is this going to take. After this I won’t be using you guys. What kind of service is this.
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CovidNoGood 🧢
(@CovidNoGood) reported
@eToroService you wont let me buy/sell any stock. Now eToro is telling me that my portfolio is empty. You guys know that you are having „technical difficulties“ at the worst possible momemt??? This is exactly the when you want your Broker to be reliable. eToro sucks
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Adam
(@Adamdullea1) reported
@eToroService @eToro PETITION! PLEASE SUPPORT! this will go to the FCA, This needs to be investigated! This is not legal taking people's money like this! Its called theft! Please no support they will keep do
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Eoin Codes
(@eoincodes) reported
@eToro what ********? You’ve been down all day!!! Let me access my account
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Bombai Cat
(@CatBombai) reported
Etoro goes down once more 15 min before market closes. This is not serious trading. Playing games with all of us @EtoroWarning @eToroService what do you recommend I do? Change the broker .......
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Lee Smeaton
(@NavyReg1970) reported
@eToroService @eToro just be honest and tell us what the problem is
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Alexander Denoon Duncan
(@DuncanDenoon) reported
@eToroService you guys need to sort this issue out. Been happening far too often when there is a swing in the markets especially when people have a lot of money invested with you. All seems a bit too casual
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Andrei
(@andreiandrew912) reported
@eToroService I'm sure that after the market is close you gonna solve the issue....we don't care about your apologies because you made me lose my money ....c ..t
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Milen Bilyanov
(@mbilyanov) reported
@eToroService The offline tool is not working! The ‘Close’ status is there since 17:00 UK time. You will need to reimburse our losses, there is no other way to apologise!
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James Shaw
(@thejammyproject) reported
@DanCohen313 @eToroService @eToro Common sense right here, I wish i could leave but they have stolen my money and havent answered or resolved my issue for 4 weeks
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Tony
(@tonyrothwellsl) reported
@eToroService You got it working again and then within 40 minutes back down again wtf!
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Vegard Kolbeinsen
(@vegkol) reported
@eToroService @eToro I demand that eToro comes with a proper plan on how to fix this. It has happened to many times. If they cant provide a plan Im out.
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Bishop
(@bishopluis) reported
@eToroService I really don't think you actually care about your clients as you always go scot-free when issues like this happen. You don't care about our emotions at all. If you cannot stand the market pressure pls quite and start selling popcorn.