eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Köln, NRW | 1 |
| Hettenshausen, Bavaria | 1 |
| Munich, Bavaria | 1 |
| West Liberty, KY | 1 |
| San Rafael, Castilla y León | 1 |
| Barrow in Furness, England | 1 |
| Rennes, Bretagne | 1 |
| Bonn, NRW | 1 |
| Ejea de los Caballeros, Aragon | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Daryl
(@D_Paskell) reported
@eToroService I’ve turned notifications off but I’m still receiving pointless news updates on the app. Do I delete it or can you help?
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chewlf
(@chewlf) reported
@eToroService eToro service, my ticket has been opened for more than 10 days. Still the issue has not yet been rectified. No response from support despite many emails have been sending to them. From, a very frustrated customer
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Spoiler
(@ShadeofMisery) reported
@eToro Hi, I can't seem to reach your customer service. I have a ticket that hasn't been followed up.
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Vegetarian Wolf
(@vegetariannwolf) reported
@eToro First improve your customer service , there is no resolution of my complaint since last 6 months @eToroService @eToroUS
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Teo
(@teowithdoodles) reported
@chrispoole @eToro Had a similar thing yesterday with another service which limited the password to be between 7–12 characters. 🙄
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Pat O’Brien
(@ultrapapa10) reported
@eToroService I’ve contacted your service team multiple times and I haven’t been helped. The experience isn’t inspiring confidence in your platform
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tgh3917
(@tgh3917) reported
@eToroService hi team, really looking for a resolution as I haven't been able to see the money I transferred to you in my portfolio! Please help
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Harry Dhillon
(@HarryDhillon_) reported
@eToro @eToroService plz check my case #01579467 request to convert my account to ASIC&GAMIL as it was before & help me to get it resolved ASAP so that I can continue trading as it is nearly 60days since I have opened this ticket bt My issue isn’t resolved yet after endless chats
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Harry Dhillon
(@HarryDhillon_) reported
@eToroService @eToro @eToroService thanks for your help but this is case being escalated again and again but still my issue is not being resolved since I have opened the case and I understand that eToro is busy due 2 high volatility.I hope it will work this time.
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Sempai Jack
(@RealJackSamurai) reported
@ALJVD1 @eToro Yeah theyre celebrating 20 million customers the other day, but 20 mil pissed off customers is nothing to be proud of. Etoro should spend some money on decent servers and service.
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Amjad Ali
(@amjadal53356181) reported
@eToroService Can’t log in, keeps saying a error has occurred!
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Paolo
(@iampaoloXD) reported
@eToroService What ******** ? cant trade GME??
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Friendly Taco
(@HodlerTaco) reported
@CommunityFlare I have an XRP bag in @eToro that qualifies for the airdrop, they said they would support it. I want to move them to my wallet but I don’t know if I need to keep them in place until airdrop or not...help needed don’t want to miss out 🙏🏽 @FlareNetworks
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Λ l
(@ALJVD1) reported
@SamieTariq @eToro issue pending from Jan btw, Im not even gona BOTHER them about the day they were out for like 25 hours.
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Richard Kurta
(@RichardKurta) reported
@eToroService Hello @eToroService i sent many messages to your service desk. Your customer service is so digital its no human anymore. Im missing 65k usd for one month and i don't recommend to anybody to send you more money. Your platform is for the beginners with very low budget.