eToro

eToro Outage Map

The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

eToro users affected:

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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Zaragoza, Aragon 4
Hamburg, HH 2
Reading, England 1
Kuala Lumpur, KUL 1
Maintal, Hessen 1
Nice, Provence-Alpes-Côte d'Azur 1
Paris, Île-de-France 1
Duisburg, NRW 1
Newport, England 1
Leeds, England 1
Bastia, Corse 1
Haywards Heath, England 1
Melbourne, VIC 1
Schwäbisch Gmünd, Baden-Württemberg Region 1
London, England 1
Cardiff, Wales 1
Halle (Saale), Saxony-Anhalt 1
Mansfield, England 1
Toulouse, Occitanie 1
Chelmsford, England 1
Manchester, England 1
Mössingen, Baden-Württemberg Region 1
Leipzig, Saxony 1
Friesoythe, Lower Saxony 1
Venelles, Provence-Alpes-Côte d'Azur 1
Köln, NRW 1
Hettenshausen, Bavaria 1
Munich, Bavaria 1
West Liberty, KY 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

eToro Issues Reports

Latest outage, problems and issue reports in social media:

  • Etzmc1 Etzmc (@Etzmc1) reported

    @JimmyC_7 @SouthamptonFC @eToro Quality tonight .. back to the old fraz

  • i12n_ Ian W (@i12n_) reported

    @eToroService LIMIT orders on BNGO not being accepted pre-market this morning NOR at this time. Was fine last night. Could you please fix this asap?

  • irvingswiftj James Irving-Swift (@irvingswiftj) reported

    @eToroService your support has been less than helpful, my account is now limited due to the lack of support I'm receiving. I can't seem to get my bank statement verified and I don't know why!

  • kelghandour Khaled El-Ghandour (@kelghandour) reported

    @eToroService @yoniassia possibly appointing more agents could help managing your customers issues during such time, having many requests to handle shouldn’t be an excuse for delaying customers transactions for weeks !!

  • MSalmanNazeer Muhammad Salman (@MSalmanNazeer) reported

    @eToro I submitted more than 5 time my utility bill as proof of address but no one at your customer service is eligible enough to understand one utility bill which is generated in Arabic. Very pathetic customer service

  • andyrlake Andy (@andyrlake) reported

    @eToroService when will you respond to my support query? Its been two weeks and frankly it's just getting frustrating...

  • chethi_kumar Chethan (@chethi_kumar) reported

    @SpacGuru @eToro @eToroUS Their customer service sucks

  • AndersGreve5 Anders Greve (@AndersGreve5) reported

    @eToroService The support sucks and you have 1000 euro of mine that I want back.

  • walisultani11 wali sultani (@walisultani11) reported

    @eToroService I want my money back I made the biggest mistake of my life transferring $10.000.00 in to this scam called eToro can anyone help get me my family's investment money back I might get blocked from twitter but 35 days ago I transferred $10.000.00 its all gone case 01542696

  • ThisIsJugu Jugu (@ThisIsJugu) reported

    @eToroService I'm still waiting for my money that I withdraw 2 weeks ago. I created a ticket but after receiving the automated message they just closed it without resolving the issue. So I created another one but unfortunately I experienced the same situation. #etoro

  • THennell Tom Hennell (@THennell) reported

    @eToro @eToroService your service sucks. Your ADAstaking rewards are abhorrent, you don't share your calculations and your Account Managers don't have any influence. These are not the behaviours of an organisation looking to IPO soon. #OversaturatedStakePools #TerribleService

  • sussannacb susan (@sussannacb) reported

    @eToro Another generic reply today you have all my details to open my account but you hold my money hostage along with hundreds of others. I am reporting you to the Financial conduct association sort my issue out this is looking like fraud.

  • privaty011 Privaty01 (@privaty011) reported

    FIX YOUR FEED!!!!!! NOTHING IS WORKING! @eToroService

  • SuperSjur Sjur B (@SuperSjur) reported

    @eToroService Why don’t you reply to messages sent there? I already have submitted support tickets and sent you messages. Are you insolvent? Is that why you’re avoiding answering?

  • estebannoguer Esteban Noguer (@estebannoguer) reported

    @eToro Worst Customer Service Award goes to.....

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