eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
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Withdrawals
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Barcelona, Catalunya | 3 |
| Grenoble, Auvergne-Rhône-Alpes | 2 |
| Munich, Bavaria | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Zipaquirá, Departamento de Cundinamarca | 1 |
| Vernon, Normandie | 1 |
| Bad Aibling, Bavaria | 1 |
| Nîmes, Occitanie | 1 |
| Goussainville, Île-de-France | 1 |
| Troyes, ACAL | 1 |
| Amiens, Hauts-de-France | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Grasse, Provence-Alpes-Côte d'Azur | 1 |
| Valdemoro, Comunidad de Madrid | 1 |
| Nanterre, Île-de-France | 1 |
| Bochum, NRW | 1 |
| Rastow, Mecklenburg-Western Pomerania | 1 |
| Salon-de-Provence, Provence-Alpes-Côte d'Azur | 1 |
| Milan, Lombardia | 1 |
| Nürnberg, Bavaria | 1 |
| Paris, Île-de-France | 1 |
| Adelaide, SA | 1 |
| Vigo, Galicia | 1 |
| Vienna, Wien | 1 |
| Pasto, Departamento de Nariño | 1 |
| Greater Noida, UP | 1 |
| Santiago, Región Metropolitana | 1 |
| Sydney, NSW | 1 |
| Düsseldorf, NRW | 1 |
| Zapopan, JAL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Jackson
(@robjacksondj) reported
@eToroService @eToro Doing maintenance on a day like today are you kidding me??
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The twinkle in your eye
(@Soalloverthis) reported
@eToroService @thisLUCI How long can it take to fix?
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Nicolas hersant
(@Neostigma1306) reported
@eToroService @thisLUCI Way to lose possible more then half your customers... heard of Robinhood? You might as well be related. Too many issues this week, pretty sure you are going to have an investigation placed against you.
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ChangHeng Liou
(@ChanghengL) reported
@eToroService Really? Down all day???
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Muscles&Curves
(@KuLucieFitness) reported
@eToroService Will we be compensated? Why is it that we couldn't sell a position as an option just before system shut down/crashed ? 5 hrs of no access is not acceptable #etorodown #etoro
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John Byrne
(@JohnByZ4) reported
@eToroService @eToro Seriously - down for half the day today of all days! WTF!
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Aaron
(@Andy20201101) reported
@eToroService @eToro This is ridiculous, so I won’t even suppose to login my account before today’s market closed? @eToroService
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Pro Clipz
(@Pro_Clipz) reported
@Tvitoje @eToroService You can sign in?
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Michal Janíček
(@Ouzo83) reported
@eToroService @eToro Again, again and again... You have technical troubles 6x in month, it's terrible!!!
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Andrew
(@Starkatron3) reported
@eToroService @eToro Terrible
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Reece Johns
(@ReeceJohns10) reported
@eToroService Unacceptable, not been able to log in for a whole trading day. Regardless to why, what or how, this is absolutely discusting service. Just think of the money the get from our custom, then go do us *****. Just discusting, I'm actually shocked they can get away with this.
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Truth
(@aformoftruth) reported
@eToroService WTF? I'm losing thousands trying to close my positions. I'm leaving as soon as eToro is up and running again. This is an awful platform.
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Eric Hennelly Flanagan
(@EricHFlanagan) reported
Entire @eToro platform offline for over 4 hours now. Significant time for traders and not an isolated incident. @TheFCA needs to have a look at operations. @eToroService
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Sean
(@Stillicho82) reported
@eToroService It went up (briefly) - I managed to see my profit etc - and now it is broken again.
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Shokerry
(@mshokerygmailc1) reported
@eToroService every time the market is volatile etoro is down. what's going on?!!?!??! I wanted to close positions before I lose more money and now it's dead!
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