eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
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Withdrawals
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zaragoza, Aragon | 4 |
| Venelles, Provence-Alpes-Côte d'Azur | 1 |
| Köln, NRW | 1 |
| Hettenshausen, Bavaria | 1 |
| Munich, Bavaria | 1 |
| West Liberty, KY | 1 |
| San Rafael, Castilla y León | 1 |
| Barrow in Furness, England | 1 |
| Rennes, Bretagne | 1 |
| Bonn, NRW | 1 |
| Ejea de los Caballeros, Aragon | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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CrescentPanda03
(@CrescentPanda03) reported
@eToroService I'm a verified user, yet I get the message that my account is not verified. Any help on this?
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Ra1nbox
(@ra1nbox) reported
@eToroService @iberia99 No it's not. It displays an error when you try to trade. Check your own social feed. Multiple complaints by multiple users who're all verified but can't trade
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Timo Adams
(@nopity93) reported
@Waddlestickss @ArannMurray @eToroService Can your mate buy positions? I got verified in an hour as well but every trade I try throws an error
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Arturo Ponce
(@arthurneogza) reported
@eToro @eToroService WTF took you 8 minutes to close an operation, value changes to -30 dls of when i sent signal to close.. wtf guys
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Adam Nowek
(@adamnowek) reported
@Hellen__Caro @eToroService @ChrisFxTrader77 Alright, so I’m not the only one in the exact same boat. I just got an e-mail from their customer service, here’s hoping something happens.
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MR PATRICK J KELLY
(@MRPATRICKJKELL1) reported
@eToroService @MoPainMoGain1 I am having the exact same issue and telling me I need to be verified when I already am
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Gill Lima
(@GillLima) reported
@eToroService @eToro Right! So are you going to process our requests or BLOCK like before?! Im buying stocks but nothing goes thru! I event tried to SELL and it is NOT WORKING this is pretty close to a SCAM. Allow pple to buy stocks and do what ever they want with their money!
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Basel Beso
(@BaselBes0) reported
@eToroService Okay Guys it's Fix Now it's okay
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Ilyan Triantafilo
(@ilyan30f) reported
@eToroService my account has already been verified and every time I try to buy it says i need to verify my account first. Having this problem since yesterday and no help.
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Riventio
(@Riventio) reported
@PretentiousBear @eToroService @eToro I'm looking around right now, because I can't log in to my account at Stake(the most basic function of any online service), nevermind trading.
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RichardⓋ
(@Dystopia84Fear) reported
@etoro closed my stock position at $1100 profit still ******* pending down to $200 profit. ******* wankers. And no its not #gme
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Adam Nowek
(@adamnowek) reported
@Hellen__Caro @eToroService @ChrisFxTrader77 Yeah, this isn’t very funny. Are you also outside the US? Sometimes I get an error to sign a form (W-8BEN) so I sign it, I get an e-mail saying I signed it and that I can trade, and then I still get this same not verified error.
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TrueManJoe
(@TrueManJoe1) reported
@eToroService since days, you are not able to handle to #volume and #amount of #customer. @TheFCA @CySEC_official
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DownTheStreet
(@avatarax) reported
@eToroService when i try and place a trade it now says i need to be verified but i am verified???? dude I've been trying to place an order for half an hour now wtf
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Elijah Wardle
(@Waddlestickss) reported
@nopity93 @ArannMurray @eToroService Yeah he can, had to keep trying but it eventually went through. Nasdaq did a temporary pause on the stock for a few minutes which might have been the problem.
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