eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 1 |
| Hackney, England | 1 |
| Amboise, Centre | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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CleaRank (@CleaRank) reported@yoniassia @dee_bosa Their stock is down 58%, over the last 6 months, so market has realized this a while ago. That's what happens when SaaS firms don't reinvent fast with AI. No company is immune, that includes @etoro. If agentic and "next level" AI predictive modeling is absent, it'll blend.
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Alan Keating 🇬🇧🇮🇪🏴🇺🇸 (@AlanKeating6) reportedWhy is it with exchanges when you want to transfer crypto, all of a sudden there are issues which take weeks to sort out then after that all of a sudden you need verification completed- shouldn't this of been done before money put into your exchange, before you buy crypto @eToro
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Daniel Thompson (@dt405gt) reported@eToro @yoniassia Absolutely terrible customer service. Had a free $150 offer to deposit $300. I withdrew and cancelled the offer. Customer service is that bad. Beyond clueless people is not who I want handling my money. And these people are clueless
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Trinity N. TARKHNISHVILI - TSIKHISJVARELI (@Trinity_N_T) reported@eToroTeam @eToroFr What the stupid customer human service you have - I have been awaiting live agent almost an hour via Assistance via chat - and the bot is saying the same - "Feel free to ask if there’s anything I can assist with while you continue to wait! " This craziness must end! If I want to wait for this is email customer service not live chat! It is totally unacceptable!
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eToro Builders (@eToroBuilders) reported@hiro921164 @yoniassia @eToro Exactly. Guardrails are the unsolved problem. Most devs treat margin checks as plumbing. But one bad agent decision and your account is toast. What specific checks did you build into MarginOps? Position sizing limits? Correlation caps? Would love to see how you approached it.
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eToro Builders (@eToroBuilders) reported@hiro921164 @yoniassia @eToro Most agent devs spend 80% of their time building margin checks, not alpha. We built the Margin API specifically so you don't have to. Real-time leverage limits, maintenance requirements, position exposure - before execution. What's your biggest agent guardrail pain point right now?
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BOXMAN (@Box_Hideman) reported@eToroTeam Hi, what is going on with your customer support? No one is answering when I ask the AI bot to connect me to a real person. You need to sort this out, your system is broken.
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david john (@davidjohn562) reported@JordanPickford_ @Everton @eToro Thumped at home by Spurs Brentford Newcastle and now Sunderland absolutely disgusting spaffed 140 million to have one more point than last season and probably down to the same place as last season if fans are happy with that then you’ll be happy with Moyes 😡😡
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James Paterson (@Etoro_Airwalk86) reportedMajor gripe with @etoro & the P.I scheme I'm afraid that I'm sure I'm not alone in experiencing @yoniassia. I've been on the platform since 2020 and have now bee through at least 4 account managers! Each as unresponsive and slow ad the next one. I literally have never got an issued resolved by any of them. My most recent question was how do I get my Champion status back of which said criteria I meet am due at least 1 back payment of. Typically I was told I would get a response and didn't and now it seems my account manager has gone the way of the rest of them and has been sacked!
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Steve (@stevehunt7070) reported@eToro But you can’t trade on a 1 minute ticker , so don’t expect to. Good for the long term though and it’s 1000% better than Coinbase . Or kraken, which have huge fees to buy in. About 5% on those 2 before you start. EToro has best fees but a ****** customer service in the Australia branch, which is the norm here in Australian banking.
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kara (@Aliazizi1438033) reported@eToro You are fraud. You **** my 30 pound as transaction and still I didn’t receive it. And you don’t have any customer service. I prefer IG than you , it was a test you failed on it
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Muyi (@mhuyil) reported@AndrewMcMarkets @chainlink @eToro Welcome on board. Task 1 - the current market price seems disconnected from the successes and adoption. Fix it
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Branthwaite's left foot (@MynamesJeff____) reported@Everton @eToro **** off moyes, kinnear you can get ****** as well
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fabrizio tarantino (@FabryFinale) reported@andrewdey1973 @eToro agree... it seems a glitch, but a very dangerous one...
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Simon Gillingham (@Simongilli5059) reported@eToro Absolutely terrible app.. will not allow you to create your own trading bot. Nor will it allow you to trade with a balance less than £200. You have to follow incompetent traders for a fee. My bot will outperform all of your traders! I'll prove it if you let me
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