eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Berlin, Land Berlin | 2 |
| Barcelona, Catalunya | 2 |
| Rennes, Bretagne | 1 |
| Bonn, NRW | 1 |
| Ejea de los Caballeros, Aragon | 1 |
| Steinfurt, NRW | 1 |
| Zürich, ZH | 1 |
| Marktheidenfeld, Bavaria | 1 |
| Herentals, Flanders | 1 |
| Zug, ZG | 1 |
| Balaguer, Catalunya | 1 |
| Watford, England | 1 |
| Caerphilly, Wales | 1 |
| Arth, SZ | 1 |
| Valencia, Comunitat Valenciana | 1 |
| Santa Cruz de Tenerife, Canary Islands | 1 |
| La Laguna, Canary Islands | 1 |
| Burton upon Trent, England | 1 |
| Birmingham, England | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| San Sebastián de los Reyes, Comunidad de Madrid | 1 |
| Zipaquirá, Departamento de Cundinamarca | 1 |
| Vernon, Normandie | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Dr. Schadenfreude 🖍
(@Adamski_783) reported
@eToro why has your system broken down I have 428.12382 #AMCSTOCK and the same amount in #APE There should not be fractional shares in my account. Have you just given me an IOU....Reporting you 2 AMC Also, #APE ticker hasnt moved off of 9.04, it is NOT tracking the actual price
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Ask eToro Team
(@eToroTeam) reported
@PeterCo54880610 @eToro eToro is a regulated company and therefore does not deal with fake assets. Please approach customer service for a review of your account.
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flashbangwizz 🇬🇧❤️🇺🇦
(@flashbangwizz) reported
So I'm confused. $AMC has split , is down PM & still subject to shorting yet $APE is showing suspended on WeBull. Will my #AMC shares be halved at opening & why does @etoro show #APE.US as ticker? Anyone please enlighten @CEOAdam
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Ask eToro Team
(@eToroTeam) reported
@DavidWhite_IO @eToro Hi David, please contact customer service for a looking into this for you. You can open a ticket with them from the Help section in the platform.
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dano921
(@dano921) reported
@eToro my CFD position was closes because the stop loss was not adjusted for the split. You need to fix this
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Baz Shaw
(@barryjshaw) reported
@MrFreshTime What if @etoro doesn't let us do this ... please can you help explain what will happen to our tokens from broker/exchanges such as this .... how will this work if they won't allow us to move them into a wallet and then to an FTSO.... hate missing my chance of participating 😰
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Josh Amobi
(@JoshAmobi) reported
@NUFC @eToro Hold ******** on, please!!!
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Saeed iZi
(@Saeed_izi) reported
@RealFlokiInu @eToro Only say positive words for #LovelyINU $lovely we can we will 1$ Forget bad and negatives 💝🤞
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Kenny
(@Kenny842263021) reported
@NUFC @eToro Newcastle need a few more quality signing need squad depth offensive,, wood is slow on as if his not on the pitch..
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Kishan Pomal
(@KishanPomal1) reported
@eToro Iam not able to login my account. So i can't creat costumer support ticket.
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Rachelle
(@rachellevasili) reported
@etoro have now sorted issue but @freetrade have not. No real shares on Freetrade #amc #APE
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Ask eToro Team
(@eToroTeam) reported
@PeterCo54880610 @eToro As the social team, we do not have private accounts details access so we do not which assets you hold. Either it is the underlying asset, or CFD or copied positions, each behaves slightly different. Please approach customer service for review and help.
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flashbangwizz 🇬🇧❤️🇺🇦
(@flashbangwizz) reported
So I'm confused. $AMC has split , is down PM & still subject to shorting yet $APE is showing suspended on WeBull. Will my #AMC shares be halved at opening & why does @etoro show #APE.US as ticker? Anyone please enlighten.
-
Ask eToro Team
(@eToroTeam) reported
@PeterCo54880610 @eToro Hi Peter, yesterday our users received their APE shares and after a short delay trading started on the asset. If you have not received your, please approach customer service through the platform's Help section to review your account and assist.
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Felipe
(@CmdteCangrejo) reported
@HangLoose1337 I've been trying to contact @eToroTeam all day, and no answer yet, nor by tweeter, nor by etoro feed, nor by customer service. It is like they know they are screwing people and dont want to face the situation. I think @etoro is not reliable anymore... prove me wrong