eToro

eToro Outage Map

The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

eToro users affected:

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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Berlin, Land Berlin 2
Barcelona, Catalunya 2
San Rafael, Castilla y León 1
Barrow in Furness, England 1
Rennes, Bretagne 1
Bonn, NRW 1
Ejea de los Caballeros, Aragon 1
Steinfurt, NRW 1
Zürich, ZH 1
Marktheidenfeld, Bavaria 1
Herentals, Flanders 1
Zug, ZG 1
Balaguer, Catalunya 1
Watford, England 1
Caerphilly, Wales 1
Arth, SZ 1
Valencia, Comunitat Valenciana 1
Santa Cruz de Tenerife, Canary Islands 1
La Laguna, Canary Islands 1
Burton upon Trent, England 1
Birmingham, England 1
Marseille, Provence-Alpes-Côte d'Azur 1
San Sebastián de los Reyes, Comunidad de Madrid 1
Zipaquirá, Departamento de Cundinamarca 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

eToro Issues Reports

Latest outage, problems and issue reports in social media:

  • michaelzane mike (@michaelzane) reported

    @perevalyshek1 @eToro They either don't have the liquidity for all the ppl that were looking to close trades. Or they have been compromised. Either way when they come back online the amount of people that will leave the platform will cause them to shut down and then everyone looses their money.

  • Marconiocrypto Marconio (@Marconiocrypto) reported

    @eToroService please give a status report of when this issue will be fixed, not asking a lot here.

  • mariogg85 Mario Gómez Gallego (@mariogg85) reported

    @eToro It is unfortunate and unprofessional that the market being so agitated you have been in maintenance for more than 16 hours. What a coincidence the same thing always happens. Preventing people from buying. I think that you should reward everyone #etorodown #shame

  • latimermcl Michael Latimer (@latimermcl) reported

    @eToroService I can't actually believe that you could still be down, after so long, and not actually tell your customers what is wrong? This clearly is much more than an outage, so tell us, what is it!!!!!

  • atila_ioan Ioan Atila Gyarmaczki (@atila_ioan) reported

    @eToroService 15 hours and still counting. Appalling costumer service. We need at least an official statement with the problem that we are having. How can you keep us in dark?

  • herb1989 Berryman Diesel (@herb1989) reported

    @RealCryptoFace1 Only missed more buying opportunities due to @eToro been down worldwide for over 12hrs 😒

  • MichaelGowlett1 The Wolf Of Alt Streets (@MichaelGowlett1) reported

    @puffinstock @eToroService @eToro Agree bud, the service has been down for 14 hours. This disgusting. I'm leaving too

  • EyesWideShots Andrea Pretara (@EyesWideShots) reported

    @eToroService how much time do you need to solve the issue?

  • IvoSant15275210 Ivo Santos (@IvoSant15275210) reported

    @eToroService @eToro @eToro wow I expressed my disappointed yesterday but never in a million years did I expect you to be down for 15 hours plus... I've gone past the point of caring now and questioning how safe is it to use etoro. Can we have sort of timeframe when you will be up and running.

  • lake_cushions Lake_District_Cushions (@lake_cushions) reported

    @eToroService Your offline trader is shite and hard to understand and I bet many novice traders will make huge mistakes! Customers of ETORO dont let them sweep these outages under the carpet like they usually do Management need to ACCOUNTABLE. Listen to your customer base for a change ETORO!

  • pompejjo Przemek J (@pompejjo) reported

    @eToroService how long we will wait 10hrs and you couldn't fix it? What about position that hit our sl because we can't extend them?

  • AfzaanJilla A.j (@AfzaanJilla) reported

    Okay, WTH is going on with @eToro? Simply unacceptable been down for a more than 12 hours.. we don’t expect this from a 800million dollar company with 13 million users. Someone at the company should answer what’s going on. Where is my money!? #etorodown #etoro

  • strathjack AusJack (@strathjack) reported

    @eToroService This downtime has been going on since around 11:30pm for me last night, haven't been able to access it all night/day. Its now been 18 hours down. Do you plan to compensate us all for the money we are losing?

  • IvoSant15275210 Ivo Santos (@IvoSant15275210) reported

    @eToro wow I expressed my disappointed yesterday but never in a million years did I expect you to be down for 15 hours plus... I've gone past the point of caring now and questioning how safe is it to use etoro. Can we have sort of timeframe when you will be up and running.

  • Juul99131147 Juul (@Juul99131147) reported

    I am a platinum+ member and my friends and family are mostly the same or at least platinum members. We really trusted @eToro but after 12hrs worth of down time, most of us have decided that when the platform returns we will be withdrawing every single cent. @eToroService

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