eToro

eToro Outage Map

The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

eToro users affected:

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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Frankfurt am Main, Hessen 3
Barcelona, Catalunya 3
Nürnberg, Bavaria 2
Berlin, Land Berlin 2
Paris, Île-de-France 2
Rome, Lazio 2
Madrid, Comunidad de Madrid 2
Magdeburg, Saxony-Anhalt 1
Vigo, Galicia 1
Reggio Calabria, Calabria 1
Damelevières, ACAL 1
Castelnau-le-Lez, Occitanie 1
Zürich, ZH 1
Tower Hamlets, England 1
Katy, TX 1
Plymouth, England 1
Ho Chi Minh City, Ho Chi Minh City 1
Vienna, Wien 1
Gersthofen, Bavaria 1
Basauri, Euskal Autonomia Erkidegoa 1
Antalya, Antalya 1
Logroño, La Rioja 1
Castelló de la Plana, Comunitat Valenciana 1
Bridgend, Wales 1
Girona, Catalunya 1
Ponferrada, Castilla y León 1
Milan, Lombardia 1
Bruck an der Leitha, Niederösterreich 1
Leverkusen, NRW 1
Hamburg, HH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

eToro Issues Reports

Latest outage, problems and issue reports in social media:

  • cameronstreff cameron streff (@cameronstreff) reported

    @eToro Do not trade with etoro it’s a scam. Their servers are constantly down. They froze my account for over two weeks now, can’t trade, deposit, or withdraw! And their customer services is nonexistent!

  • r0a5k1ll3 r0a5k1ll (@r0a5k1ll3) reported

    @eToroService i just received the notification email for the ticket i logged re withdraw funds not being received. 14 days till you respond to it??? You have heard of SLA's haven't you? Your dealing with millions of dollars of peoples money and you cant employ enough support staff???

  • VGO09909736 VGO (@VGO09909736) reported

    @eToroService @Juul99131147 I am a user, I have a fault with my account reported in more than 5 claims. I still can't use my money, nor do I have any support from you.

  • StevenStill4 Steven Still (@StevenStill4) reported

    @eToroService @eToro is your trading service down, because no one can open any positions on crypto.

  • jclmalacas JOCJOCJOCJOCJOCJOC (@jclmalacas) reported

    @eToroService How long it takes my money withdrawal and the status is pending email response, I already message the email that message me but email address take it back because has an error what is your email for this request?

  • Toimitusjohtaj1 John Doe (@Toimitusjohtaj1) reported

    @ferrandoandre88 @eToroService @EtoroWarning I mean if your broker is down for 16 ******* hours for even once, it means im leaving after closing every position

  • baldyboy78 q (@baldyboy78) reported

    @eToroService @yoniassia I'm trying to do my crypto taxes. can you please add a complete API with full transaction support for your app so I can file with @CoinTracker

  • ProperMyGander Horace (@ProperMyGander) reported

    @eToro Time for another outage then

  • vinnyjack1 vinny (@vinnyjack1) reported

    @eToroService @Portus27 The question is what are you doing to compensate the investors who all lost money during the so called database crash , there is no one at eToro to speak to , why is that ?? Speak up please answers are required

  • vibeavape 🔞Vibeavape🔞 (@vibeavape) reported

    @ferrandoandre88 @eToro There site being down for a full day last week really messed up my portfolio, caused a drop of 21% hoping to pull it all back this over this next week, but heavily invested in crypto currency as US market crashed hard last week

  • ARJW78 Baldeagle78 (@ARJW78) reported

    @CPFC @GaryJCahill @eToro Would be something to rejoice over we were playing a top 6 club and expected to be outplayed, but not when the tactics and lack of quality on the ball was so poor than we had to hang on grimly against a team in 18th. Pathetic again.

  • i_MrLopez Marny López (@i_MrLopez) reported

    @eToroService Same issue. Cannot remove. It says the max amount is $0.00

  • benonwine Benonwine (@benonwine) reported

    @eToroService @AffableEngg Do you ever get back to customers when they raise tickets. Your customer service seems to be non existent in very concerned

  • BAGSofSPIDERS BAGSofSPIDERS (@BAGSofSPIDERS) reported

    @eToroService Closed the market longer than the nasdaq and wouldn't let me cash out until the stoploss was hit... No actual help for over a month.

  • mmalmeida M Almeida (@mmalmeida) reported

    @eToroService @Portus27 And if a platform that trades millions of dollars per (hour? Minute?) doesn't know how to have a server architecture that does not stop when "the database crashes", then it's not safe to use.

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