eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
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Withdrawals
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Grenoble, Auvergne-Rhône-Alpes | 2 |
| Barcelona, Catalunya | 2 |
| Munich, Bavaria | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Vernon, Normandie | 1 |
| Bad Aibling, Bavaria | 1 |
| Nîmes, Occitanie | 1 |
| Goussainville, Île-de-France | 1 |
| Troyes, ACAL | 1 |
| Amiens, Hauts-de-France | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Grasse, Provence-Alpes-Côte d'Azur | 1 |
| Valdemoro, Comunidad de Madrid | 1 |
| Nanterre, Île-de-France | 1 |
| Bochum, NRW | 1 |
| Rastow, Mecklenburg-Western Pomerania | 1 |
| Salon-de-Provence, Provence-Alpes-Côte d'Azur | 1 |
| Milan, Lombardia | 1 |
| Nürnberg, Bavaria | 1 |
| Paris, Île-de-France | 1 |
| Adelaide, SA | 1 |
| Vigo, Galicia | 1 |
| Vienna, Wien | 1 |
| Pasto, Departamento de Nariño | 1 |
| Greater Noida, UP | 1 |
| Santiago, Región Metropolitana | 1 |
| Sydney, NSW | 1 |
| Düsseldorf, NRW | 1 |
| Zapopan, JAL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Horace
(@ProperMyGander) reported
@eToroService @EshibaMohamed A smiley face?? This guy hasn't had access to his account for a month and you reply 'DM us' with a smiley face? Start treating your customers with a bit of dignity and respect rather than this pathetic, patronising approach. Unbelievable, your customer service is disgraceful.
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Luka Eros
(@LukaEros) reported
@eToroService Finally! Your support has not been able to get back to me or my partners since weeks!
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icebergy ❄️
(@icebergy_) reported
@AdamSinger @basedkarbon @eToro fees are pretty high tho thats the main problem rn but its really awesome
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amrinder kamboj
(@amrinderkamboj3) reported
@eToroService @vinnyjack1 @eToroService same here eToro team, I sent a complaint a week back and no reply. Trades are not getting copied. Feel like customer service is too poor
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Misael
(@mda_davila) reported
@eToroService a lot of changes and nothing works, the platform lives blocking in the most important moments either to buy or sell and the fall of a few days ago was the worst
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Adilur rahman
(@adrahman) reported
@eToroService Still can’t login what can I do
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Name
(@cee_jay0) reported
@eToro @eToroService customer service is absolutely ****...how has it been over 2 weeks and my account is still blocked wtf
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etoro_warning
(@EtoroWarning) reported
@mmalmeida @eToroService That is the right thing to do. Cut your losses. Try to salvage what you can. But don't get your hopes up. I do hope you are able to recover what they owe you. In the meantime, don't let their poor customer support keep you from trading/investing using better platforms.
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Enrique Cal
(@enriquec84) reported
@danielpaixao__c @Trading212 @eToro Don't think about them. The customer support sucks and they increased the minimum deposit to 1000$!!!
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N
(@nmsview) reported
@eToro when will you be reimbursing the loss I made from your error on the 15th Feb with my PBR trade?
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Frank Meester
(@DomainFrank) reported
@shylacadangen @eToro I have been with them for about 4 years Only invest in cryptos ,never had a problem and customer service is good ,best way DM them here .
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Carlos Molina
(@SeniorEmprende) reported
@eToro The eToro software is a truck to get your money but when you try to recover it and to get be transferred to your bank account, everything are problems and they never responde you
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max
(@Maxphillips_) reported
@eToroService hi, I need to change my name for the tax form as it was autocorrected and is now spelled wrong. Please help
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Horace
(@ProperMyGander) reported
@shylacadangen @eToro Honestly, please avoid it at all costs, just go back and see how many tech issues they have where you can't close trades, can't withdraw money etc. Try Binance if you want crypto or IG/Trading212 for stocks and shares.
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Erin Peters
(@ErinKPeters) reported
@MichaelSuppo Any tips or insight into why @eToro & @BinanceUS are having issues? Sent in several tickets (can’t deposit 💸 w/ #Etoro & not receiving emails from #Binance ) weeks ago.
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