eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Cannes, Provence-Alpes-Côte d'Azur | 1 |
| Paris, Île-de-France | 1 |
| Hackney, England | 1 |
| Amboise, Centre | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie Day #ClemItsTime🟠 (@JamieD_STFC) reported@Everton @eToro Get ******** on with it. How in earth can you turn up, perform and de-rail Man City’s title charge yet not beat these lot..
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Scaddon💙 (@danielscaddon) reported@Everton @eToro **** off moyes show some ambition everton
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remvi5 (@remvi555) reported@eToro Not going to try anything.. It should need to work normally. Two days of outage already. One should never invest in a place like this!
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kryptorose (@kryptorose_eth) reported@eToroTeam @eToro My point being that, please consider improving your process of communication with users and clients because there’s too much room for doubt. And, i think that, from support pov, if i needed any guidance regarding my port i’d reach you out, not your agents reaching out to me.
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donna (@Frayney1982) reported@Everton @eToro Awful
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eToro Builders (@eToroBuilders) reported@Herukos_ @eToro smart setup. 12h portfolio sig + 15min TTL is the right approach when webhooks aren't available yet. if you hit any edge cases with stale data or want to pressure test the concurrency model, reach out. this is exactly the kind of technical work we want to support.
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sagetega.eth (@Sage_Tega) reported@0xNairolf good UX/UI Simple onboarding Stonks ownership/trading Finding the best moat to solve the cold start problem, because your competition is not even Robinhood; it's @eToro with 35 million users. Maybe I'm onto something.
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TommoSutts (@TommoSutts) reported@eToro Has by far the worst customer service I think Ive ever dealt with. Complete all your security checks and 48h later they lock you out of your account requesting the same security checks. Try and speak to someone and you get an AI. Finally get a person and they offer 0 help.
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Senseal (@_Senseal_) reported@eToro Get ******** off my timeline
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Curt (@unknownuser3e1a) reported@Everton @eToro Oh please score send spurs down ffs
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Donna AM B (@donna_bich) reported@eToro Thanks but we have been going back and forward with your support team for two weeks - no one seems to want to help! The service is honestly terrible
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Trinity N. TARKHNISHVILI - TSIKHISJVARELI (@Trinity_N_T) reported@eToroTeam @eToroFr What the stupid customer human service you have - I have been awaiting live agent almost an hour via Assistance via chat - and the bot is saying the same - "Feel free to ask if there’s anything I can assist with while you continue to wait! " This craziness must end! If I want to wait for this is email customer service not live chat! It is totally unacceptable!
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Andy (@Andy_Ross1962) reported@eToro They all look bored as ****.
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Xinvestor 🏴☠️ (@Xinvestor_1) reported@eToro Over 10 days waiting for eToro to enable withdrawals. My funds remain blocked with no explanation or solution.
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Matti Eberhardt (@EberhardtM84808) reported@eToroTeam Any clues when this issue is over.
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