eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Hackney, England | 1 |
| Amboise, Centre | 1 |
| Villejuif, Île-de-France | 1 |
| Hamburg, HH | 1 |
| Budapest, Budapest | 1 |
| Manchester, England | 1 |
| Besançon, Bourgogne-Franche-Comté | 1 |
| Tarare, Auvergne-Rhône-Alpes | 1 |
| College Park, MD | 1 |
| Taunton, England | 1 |
| Bacoor, Calabarzon | 1 |
| Dresden, Saxony | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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TD5 (@YMGeo) reported@eToroTeam hi there. I raised a ticket with you almost 2 weeks ago about an issue I had with your platform that ended up costing me money. Please can you engage?
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BOXMAN (@Box_Hideman) reported@eToroTeam Hi, what is going on with your customer support? No one is answering when I ask the AI bot to connect me to a real person. You need to sort this out, your system is broken.
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Simon Gillingham (@Simongilli5059) reported@eToro Absolutely terrible app.. will not allow you to create your own trading bot. Nor will it allow you to trade with a balance less than £200. You have to follow incompetent traders for a fee. My bot will outperform all of your traders! I'll prove it if you let me
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Ruben (@rubendigital) reported@eToro @lale_akoner @maxwi_etoro I wonder why a platinum client had to deal with this You have blocked my account with no notice You haven’t sort it out in 4 days You claim you did a mistake and i have to pay for it not having access to my account And i still don’t get it sorted It’s Really soo bad I’m shocked
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Exit Pump (@Exit_Pumping) reported@eToro curious if ai tools actually help retail beat the spreads or just another gimmick for the ipo hype?
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NASDAQ 7/24 (@PubNasdaq) reported@eToro My girlfriend has an account on eToro, and her account manager is currently Rebecca Ruimy. However, we have not been able to receive any response from her for several days. This lack of communication is becoming very frustrating as no support or follow-up is being provided. If this issue cannot be handled by the assigned account manager, please assign her a different account manager as soon as possible. We would appreciate urgent assistance, as this situation is affecting her account experience. Thank you.
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bt (@mustseetoknow) reported@eToro @walayat_na61034 @stockperks Missed trading all day today, promised a phone call to rectify the problem, guess what? I never received a call. Absolutely horrendous customer service
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MossyHere (@MossyBroski) reported@eToro STAY AWAY from Etoro. Because of none-functional charts and shown price of a stock I couldn’t close my positions in time and lost over 2,5K and got no refund from Etoro. customer support sent me an Email after 2 weeks saying “none-functional charts don’t effect order execution”
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Lipio Zal (@LipioZ6713) reported@Everton @eToro **** this trash club
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NASDAQ 7/24 (@PubNasdaq) reported@eToro Are you kidding me? The futures market is open, but we can't even log into eToro from our computers! Every single week there's a new problem. I'm tired of writing to you every week. We are being humiliated with our own money! 😡
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George kaz (@kaza40419) reported@eToro **** your scammer
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Stuart Williamson (@ellakerris) reported@eToroTeam @eToro 12 hours later and i still have pending orders what ******** is this ****?
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JC (@JCPAFC01) reported@Everton @eToro **** off bunch of letdowns
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NASDAQ 7/24 (@PubNasdaq) reported@eToro We still can’t access eToro—every week it’s the same issue. Do you really think an apology message is enough to compensate for our losses? Just as I was about to place a trade, your site started giving errors again. How many times has this happened? We’re being humiliated with our own money.
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John Mani (@johny_mani96) reported@eToro Worst app to use I am telling you highest fees and really bad indicators I wonder who at the actual is trading there funny AF
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