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eToro

eToro Outage Map

The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

eToro users affected:

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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Township of Evan, KS 1
Cannes, Provence-Alpes-Côte d'Azur 1
Paris, Île-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

eToro Issues Reports

Latest outage, problems and issue reports in social media:

  • 0xatharv
    Atharv (@0xatharv) reported

    even i follow ethics that much that even can't disclose the bug publicly because many will misuse it and that will impact the @etoro users just move on

  • mustseetoknow
    bt (@mustseetoknow) reported

    @eToro @walayat_na61034 @stockperks I’ve spoken to your so called customer service team and they don’t give two *****. Dealing with you people is like dealing with the Mafia. It’s impossible to put into words how disgraceful and disrespectful you are. I question if your actions are legitimate. Absolute horrendous!

  • TechGsl
    GSL Tech (@TechGsl) reported

    @eToro @yoniassia Has eToro been hacked? Why can’t I access my account and why is noone responding from Customer Support?

  • 0_21_BTC
    0.21 BTC (@0_21_BTC) reported

    Q2 numbers can look good while the underlying U.S. strategy remains weak. @eToro, buying @tradezero doesn’t solve the bigger problem: you need to understand the U.S. customer, the U.S. market, and U.S. compliance from the ground up. If your long-term strategy is built on acquisitions instead of understanding the market you’re trying to win, eventually the market will decide what your company is worth, and that number may be closer to zero than you think. You built your story around Bitcoin. Now show that you actually understand the principles behind it.

  • St30221Richland
    **** (@St30221Richland) reported

    @eToro @eToro thank you for the rapid response publicly… Case number: 11581092 I’m getting the code to my phone number but no email to reset the password so I can put the app on my new @Apple Air product… I unfortunately used the Apple login button and for some strange reason it did not work this time even with Face ID enabled… So Face ID on, Apple button used as login, I logged out and tried logging back in to put a new password to the app to make it easier to put on my laptop but no dice, ran through the online app to reset it via forgot password and got the code but no email with reset link…I’m not sure what went wrong but if you need more info I sent 2 pics in the case..I can send you the codes pic if it’s needed… Again thank you…

  • Mattstonkie
    Matt sanders (@Mattstonkie) reported

    @eToro @yoniassia I have converted from USD to GBP 3 times today and all 3 have been deducted from my account. Not converted. Normally it's instantly, it did warn me it may take 3 days. Is there a glitch? When will I get my money back?

  • Sorophin
    Sorophin / ソロフィン (@Sorophin) reported

    @Everton @eToro To the people feeling let down by Everton.......This team does it to their fans nearly every week. Now you all know what it feels like 👍

  • OzlemDubai
    Ozlem Ucar (@OzlemDubai) reported

    @eToroTeam What is wrong with etoro? they are not sending my money and i can't open a ticket even. What kind of service is this? I did not receive my last 2 withdrawals and nobody is there to assist

  • Trinity_N_T
    Trinity N. TARKHNISHVILI - TSIKHISJVARELI (@Trinity_N_T) reported

    @eToroTeam @eToroFr What the stupid customer human service you have - I have been awaiting live agent almost an hour via Assistance via chat - and the bot is saying the same - "Feel free to ask if there’s anything I can assist with while you continue to wait! " This craziness must end! If I want to wait for this is email customer service not live chat! It is totally unacceptable!

  • d1pp3r_eth
    d1pp3r.eth (@d1pp3r_eth) reported

    @extendedapp @eToro @ZenGo broke down the numbers behind this raise

  • Aliazizi1438033
    kara (@Aliazizi1438033) reported

    @eToro You are fraud. You **** my 30 pound as transaction and still I didn’t receive it. And you don’t have any customer service. I prefer IG than you , it was a test you failed on it

  • Box_Hideman
    BOXMAN (@Box_Hideman) reported

    @eToroTeam Hi, what is going on with your customer support? No one is answering when I ask the AI bot to connect me to a real person. You need to sort this out, your system is broken.

  • JCPAFC01
    JC (@JCPAFC01) reported

    @Everton @eToro **** off bunch of letdowns

  • chaz_6
    @chaz6@ipv6.social (@chaz_6) reported

    @eToro @BlackRock I blocked this account but I still see their ads. **** you.

  • Badreldin661230
    Badreldin (@Badreldin661230) reported

    @eToroTeam Assets taken of my account & customer service advised they need 8 weeks as timeframe to work on my complaint. What patience I would show for money stolen from my account and no one in eToro has clue where’s it ? Is this professional!!!????

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