eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
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Withdrawals
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Berlin, Land Berlin | 2 |
| Barcelona, Catalunya | 2 |
| Steinfurt, NRW | 1 |
| Zürich, ZH | 1 |
| Marktheidenfeld, Bavaria | 1 |
| Herentals, Flanders | 1 |
| Zug, ZG | 1 |
| Balaguer, Catalunya | 1 |
| Watford, England | 1 |
| Caerphilly, Wales | 1 |
| Arth, SZ | 1 |
| Valencia, Comunitat Valenciana | 1 |
| Santa Cruz de Tenerife, Canary Islands | 1 |
| La Laguna, Canary Islands | 1 |
| Burton upon Trent, England | 1 |
| Birmingham, England | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| San Sebastián de los Reyes, Comunidad de Madrid | 1 |
| Zipaquirá, Departamento de Cundinamarca | 1 |
| Vernon, Normandie | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Volkan
(@DoenmezVolkan) reported
@eToroService the best solution is; shuts down all your servers, apologize for your failure, switches to #binance. Youre App and youre service is a disaster.
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Jimmy Smith
(@JimmySmithstorm) reported
@eToroService @eToroUS It took me six months to convince someone close to me to finally get into crypto, so I went to refer my eToro link to him and the site was down. I had no explanation for him and now he's turned off again!
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LaneAnderson
(@LaneAnderson84) reported
@eToroService @eToroUS Damn, so your solution is to exclude small investors? Sounds like some real gatekeeping bull **** to me.
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Candy Daddy 🍭
(@CandyxDaddy) reported
@eToro @eToro the raised minimum copy limit of $600 is ridiculous! Very disappointed in your service 👎
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Bob
(@Bob38681168) reported
@eToro @yoniassia Terrible service. Unstable platform. No disaster recovery
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Jayden Carney
(@jaydentcarney) reported
@eToro Hello still awaiting the compensation announcement for all your **** ups, why are you posting this rubbish?
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James Shaw
(@thejammyproject) reported
@eToroService What like I have been doing for 4 weeks. I told you already, I am raking legal action because your service is shocking. I am done playing your stupid games after being robbed by you.
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Sam
(@SaM1lol) reported
@eToroService refused my registration so many times and took all my money and no reply to my emails. What a service. I need my money back
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wall street bets
(@JackMcC71402114) reported
@eToro so you going to close down the app today you pricks
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Candy Daddy 🍭
(@CandyxDaddy) reported
@eToro The $600 minimum copy is a disgrace. I had given etoro the benefit of the doubt after the no service fiasco. However, this latest development has caused me to leave a 1 star review on the app store. Incredibly disappointed with your service.
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Afamante
(@afamante) reported
@eToro This is the worst platform with some poor customer service. If they have one
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Raffs Skellington
(@RaffcatPlays) reported
Pretty frustrating that after nearly a month @eToro still hasn't verified my account. Is the rest of their service this slow too? Is there another trading app I could look in to instead?
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Sjur B
(@SuperSjur) reported
@eToroService I was unable to close and open positions since your offline solution doesn’t work with Apple login. I lost a lot of money, how are you planning to compensate for that? Right, you’re not. I bet you’ll magically have these same problems at open today! Thieves. #etorodown
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Daniel
(@Sondbg) reported
@johnnyBIGJ @eToro You can find a lot of us on Facebook (there's a whole page dedicated to people with such problems as mine). Also the last few post I made on Etoro have several people confirming this problem. Their @eToroService has also people complaining for having not received their money.
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Mike
(@Michael57463215) reported
@eToroService No compensation, really? Technical back up solutions like extra servers do exist and are used in the industry. These technical issues shouldn't happen and if they do, it's not the customer's fault.
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