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eToro

eToro Outage Map

The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

eToro users affected:

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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hamburg, HH 3
Budapest, Budapest 1
Manchester, England 2
Besançon, Bourgogne-Franche-Comté 1
Tarare, Auvergne-Rhône-Alpes 1
College Park, MD 1
Taunton, England 1
Bacoor, Calabarzon 1
Dresden, Saxony 1
Adelaide, SA 1
Reading, England 1
Kuala Lumpur, KUL 1
Maintal, Hesse 1
Nice, Provence-Alpes-Côte d'Azur 1
Paris, Île-de-France 1
Duisburg, NRW 1
Newport, England 1
Leeds, England 1
Bastia, Corsica 1
Haywards Heath, England 1
Melbourne, VIC 1
Schwäbisch Gmünd, Baden-Württemberg 1
London, England 1
Cardiff, Wales 1
Halle (Saale), Saxony-Anhalt 1
Mansfield, England 1
Toulouse, Occitanie 1
Chelmsford, England 1
Mössingen, Baden-Württemberg 1
Leipzig, Saxony 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

eToro Issues Reports

Latest outage, problems and issue reports in social media:

  • SizePeasant
    Kurt Gerth (@SizePeasant) reported

    @eToro @WestHam Customer service doesn’t work please fix so I can verify I’m not being scammed.

  • BellendLeo
    Juan cornetto. (@BellendLeo) reported

    @LucianoDiNapol5 @eToro **** your opinion mate. The law decided. He lost. You're a retard.

  • RitaBFranc
    Rita B🍀🇺🇸🇬🇧 (@RitaBFranc) reported

    @eToroTeam After hours of being down, it’s working again. Why is this happening so often recently? There is obviously some kind of ongoing unresolved issue with the platform.

  • LongInnovation
    LongInnovation (@LongInnovation) reported

    @PubNasdaq @eToro Horrendous service I absolutely hate their app

  • Katja_ket
    Kateryna K🇺🇦 (@Katja_ket) reported

    @eToroTeam The Offline Mode link is also not working for me. I am unable to log in from any of my devices!!!!!!

  • mensch_613
    men sch (@mensch_613) reported

    @TheEssentialEc1 @eToro @lale_akoner Huge spreads to help you never make any money !!!

  • Javier_Cold_
    Mr. Cold (@Javier_Cold_) reported

    @eToroTeam 26 days of @eToro blocking my money in a breach of contract and their own T&Cs, 22 days to review a single bank statement. This is the customer service people can expect from them... @yoniassia your guys are doing a great job...(irony)

  • Tyberious
    RG | Tyberious (@Tyberious) reported

    @eToro Why am I getting emails from you saying that I registered an account and why cant I contact your support without an account???

  • aero_pedro_
    Pedro Louro (@aero_pedro_) reported

    lol @eToro, I can't even deposit (yes, deposit) money into my account. You have the worst trading platform I have ever used. Too unprofessional to be taken seriously.

  • Javier_Cold_
    Mr. Cold (@Javier_Cold_) reported

    @eToro 31 days (1 month) since @eToro blocked my account, ignoring their own T&Cs. 27 days to review a bank statement. No information about how long it will take them to review 1 single bank statement. This must be one of the worst customer services ever. Almost like a scam.

  • Undaunted0001
    Kennyblaze (@Undaunted0001) reported

    @eToro Please don't use this platform, you will surely regret they lock people money can't withdraw worst costumer service ever

  • Undaunted0001
    Kennyblaze (@Undaunted0001) reported

    @eToro Please don't use this platform, you will surely regret they lock people money can't withdraw worst costumer service ever

  • killerwilmer
    Wilmer Arteaga (@killerwilmer) reported

    @eToro @eToro my withdrawals are blocked and support keeps closing my tickets without solving anything. I need urgent help accessing my funds.

  • Manoj71802664
    Manoj (@Manoj71802664) reported

    Hi @eToro — my withdrawal has been stuck for 11 days due to a reported technical issue on your end. I’ve received no resolution or clear timeline. This is unacceptable for a regulated platform. Please escalate this urgently and contact me to resolve it. #eToro #CustomerService

  • lordshorthausen
    Lord Shorthausen (@lordshorthausen) reported

    @eToro your customer service is an utter disgrace

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