eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:

eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Échirolles, Auvergne-Rhône-Alpes | 1 |
Schnaittach, Bavaria | 1 |
Kempen, NRW | 1 |
Brussels, Bruxelles-Capitale | 1 |
Belfast, Northern Ireland | 1 |
Llanelli, Wales | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Gaurav Sharma (@gaurav8745) reported
@eToroService Not giving my money back. So finally I had to come out on the social media to vent out my frustration. How come a billion dollar company cannot accept their error and give their consumer their rightful money.
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Steven Rhodes (@StevenR82498977) reported
@eToroService Hi I an still waiting this is not service at all to say that your account take 7 working days to be verified is a lie I have now been waiting over 2 weeks
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Gh (@Gh41813928) reported
@eToro Why are you attempting to social proof customers concerns on your trading platform when a look at Trustpilot reveals that a lot of customers have not received their funds. I am exhausted from contacting the customer service, and still no helpful response
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Miroslav Drbal (@MiroslavDrbal) reported
@eToro WTF, why I am not able to short #Coinbase, but I am only able to buy it? Is this called free market?
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Gh (@Gh41813928) reported
@eToro Why are you attempting to social proof customers concerns on your trading platform when a look at Trustpilot reveals that a lot of customers have not received their funds. I am exhausted from contacting the customer service, and still no helpful response
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🅳🅴 🆂🆆🅰🅰🅽 (@Mony_de_Swaan) reported
@eToro @eToroService 10 (ten) days to make a simple withdrawal, still counting and no firm commitment. Really? Thats the kind of service you provide? You should take a look to clause 14.10 of your own Terms and Conditions: “ONE WORKING DAY”. It’s called missappropriation
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David Petric (@DavidPetric9) reported
@eToroService I fix it, i just reinstall the app
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noel clarke (@crypto12x) reported
@eToro Thats etoro with the atrocious customer service. The customer service team that deploys delay and frustrate tactics. My ticket is only 10 weeks old now.
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Jeff - SW₳G - SW₳G2 (@Swag_Stakepool) reported
@eToroService @Philast1 The least @eToroService could do is properly operate their Cardano nodes on the network and yet they don’t. So save the liability schtick because your actions speak for themselves.
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noel clarke (@crypto12x) reported
@eToro Watch out for the extremely poor and incompetent customer service.
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Philast (@Philast1) reported
@Muggy_Pool @knightwings38 @eToro Yeah I paid the stupid tax too but lesson learned!
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Gaurav Sharma (@gaurav8745) reported
@eToro @eToroService i have a pending case. Its been on going from 23rd march. TICKET NO.01984086, $1500 has been robbed from me. When I showed video evidence with rest of the proof you denied everything and it was computer bug. I am a platinum customer who has his life savings
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The bellowing elk (@grAntlerMensch) reported
Ach Customer Service ach @eToro still waiting for assistance Our DMs fell asleep again.
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Gh (@Gh41813928) reported
@MichaelAnder87 @eToro Thank you so much for the recommendations. I keep saying this, poor customer service is not sustainable at a time when other trading platforms are going the extra mile for their customers. I will look to move once this issue is resolved.
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DeathStar II (@EyeRunMan) reported
@eToro Additionally, using my current IP address, I can't login to etoro (eternal loading screen) unless I use a VPN. What is going on?