eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Adelaide, SA | 1 |
| Reading, England | 1 |
| Kuala Lumpur, KUL | 1 |
| Maintal, Hesse | 1 |
| Nice, Provence-Alpes-Côte d'Azur | 1 |
| Paris, Île-de-France | 1 |
| Duisburg, NRW | 1 |
| Newport, England | 1 |
| Leeds, England | 1 |
| Bastia, Corsica | 1 |
| Haywards Heath, England | 1 |
| Melbourne, VIC | 1 |
| Schwäbisch Gmünd, Baden-Württemberg | 1 |
| London, England | 1 |
| Cardiff, Wales | 1 |
| Halle (Saale), Saxony-Anhalt | 1 |
| Mansfield, England | 1 |
| Toulouse, Occitanie | 1 |
| Hamburg, HH | 2 |
| Chelmsford, England | 1 |
| Manchester, England | 1 |
| Mössingen, Baden-Württemberg | 1 |
| Leipzig, Saxony | 1 |
| Friesoythe, Lower Saxony | 1 |
| Venelles, Provence-Alpes-Côte d'Azur | 1 |
| Zaragoza, Aragon | 4 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Wilmer Arteaga (@killerwilmer) reported@eToro @eToro my withdrawals are blocked and support keeps closing my tickets without solving anything. I need urgent help accessing my funds.
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kashish sheth (@shethkashish5) reported@yoniassia Why does eToro poop each time there's time to BUY or SELL something? Observed a cunning pattern. Unfair, illegal and raises questions and what you've done as a CEO. Please send me all the outage reports from the last 5 years? @eToro Can't Meron Shani CFO Pathetic ❌
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colin somerville (@colinsom1975) reported@eToro This is ridiculous! My £5,000 has been blocked for 7+ weeks due to an incoming funds issue after a rejected Coinbase transfer (returned 17/04/25). Sent all docs, no resolution. Fix this now! #eToro #CustomerService (150 characters)
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Andy Lee (@andyleeck) reported@eToro @lale_akoner Please @Etoro please help
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Carlos Elias (@ccollantes) reported@eToro Copy Trading does not amount to investment advice. The value of your investments may go up or down. Your capital is at risk
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Akshaya Khandooja (@akshaya7401) reported@eToroTeam @eToro @eToroUS - you guys have not addressed, the account has been hacked or you guys have liquidated the account and you guys have not addressed the issue. I have not recieved any DMs from you
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Michael berridge (@Michaelberridg3) reported@eToro FINRA COMPLAINT PENDING IF YOU DON’T RELEASE THE RESTRICTION.
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سام صالحی (@SSalhy34820) reported@eToro I am from Iran, can anyone help me? This is my Bitcoin wallet address. bc1qjcv776uhfva57mqnq4t6vthqx9xllmxtg5zegq
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Zwart schaap 🇳🇱❤️🇮🇱🎗️ (@WoningNood2025) reported@eToroTeam How does backtrader work when your login method is through google?
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🤔 (@Archmicro) reported@eToro what is going on with your platform, constant issues with login & charts loading, please, fix it, then leave it alone. 🙏
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Wilmer Arteaga (@killerwilmer) reported@eToro @eToro my withdrawals are blocked and support keeps closing my tickets without solving anything. I need urgent help accessing my funds.
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Martin U (@MrMartinU) reported@eToro have no ability to connect you to humans to resolve and urgent issue despite their chatbot saying they will connect! They also can’t sell stocks promptly and cancel orders #thieves #fraud
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Allocation Lab HQ (@AllocationLabHQ) reported@eToro I have a few feature ideas that could improve the eToro platform for both investors and Popular Investors. 1. Lock in option for Copy Trading and Smart Portfolios It could be interesting to introduce an optional lock in period where an investor commits capital for a defined time, for example one quarter as a minimum. If someone is confident enough in a strategy to lock their funds, Popular Investors could potentially receive slightly higher incentives for this type of committed capital. Investors who commit their capital could also receive something extra on top. You are smart people, I am sure you could come up with a good mechanism for this. 2. Calendar based take profit Currently we have standard TP and trailing TP, but a calendar based exit could also be useful. For example an investor could set a rule such as “close this position on a selected date” regardless of profit or loss. 3. Lower crypto sell minimum in the wallet The current $100 minimum for selling crypto in the wallet feels quite high for smaller traders/investors. Many traders use other exchanges like Bybit or Binance for active trading while treating eToro more as a long term investment hub. Allowing smaller crypto sell amounts in the wallet could make the platform more flexible and attractive for crypto users by lowering the entry barrier. Since the minimum investment is $10, the minimum sell amount could reasonably be something like $20. 4. Improve chart settings persistence Please i beg you to consider improving how chart settings are saved. At the moment charts reset to default when switching between assets. Many users do not want to constantly reconfigure their chart setup every time they open a new instrument. For example I personally use Heikin Ashi candles and currently I have to change this repeatedly. Even with the save option, indicator styles and chart settings are not always properly preserved. Improving this would significantly improve the overall quality of life on the platform for active traders. Thanks for reading and considering these ideas. 👍
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Richard Gold (@muki_richard) reported@CPFC @eToro But he was running very first here, why is he slow in Arsenal.
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Mr. Cold (@Javier_Cold_) reported@eToro 27 days with my money held by @eToro, ignoring their own T&Cs as they did not communicate it to me. And 23 days to review my bank statement and confirm it is MY money. Why is eToro so incompetent? Why does your customer service sucks? Why don't you follow your own T&Cs?
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