eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
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Withdrawals
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bogotá, Distrito Capital de Bogotá | 2 |
| Bünde, NRW | 1 |
| Toulouse, Occitanie | 1 |
| San José, Provincia de San José | 1 |
| Compiègne, Hauts-de-France | 1 |
| Schorndorf, Baden-Württemberg Region | 1 |
| Zürich, ZH | 1 |
| Olching, Bavaria | 1 |
| Andalusia, AL | 1 |
| London, England | 1 |
| Toronto, ON | 1 |
| Arnsberg, NRW | 1 |
| Solingen, NRW | 1 |
| Asbach-Bäumenheim, Bavaria | 1 |
| Minneapolis, MN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Amjad Ali
(@amjadal53356181) reported
@eToro Is this a warning to say don’t even log in to Etoro as you will be down?
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Wasp
(@Wasp1968) reported
@eToroService @Portus27 Again? WTF Etoro. I am platinum but time to move on I think..
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chewlf
(@chewlf) reported
@eToroService I have problem with my online banking fund transfer whereby the amount did not reflect in eToro balance. Amount has been deducted from my local bank. I have the ticket (01948348) opened and with the payment slip attached. Please help me. Thanks.
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Benonwine
(@benonwine) reported
@ferrandoandre88 @eToroService @AffableEngg Just watched your blog very useful thanks. The big complaint for me is there customer service or lack of service is awful and non existent and for such a big company surprising
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simon sullivan
(@MrSullly) reported
@Juul99131147 @eToro @eToroService I agree customer service is sub par as a platinum member . What’s the other option to change too ?
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cameron streff
(@cameronstreff) reported
@eToroService Check your DM’s.... I DM’d you guys over a week ago and you guys have done nothing to resolve the problem.
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q
(@baldyboy78) reported
@eToroService @yoniassia I'm trying to do my crypto taxes. can you please add a complete API with full transaction support for your app so I can file with @CoinTracker
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Andrew Cowe
(@AndyCowe110969) reported
@eToro poor service is something I am used to in this country, sadly, but the two messages I received from you today are absolutely beyond belief. That is contempt for a customer taken to a whole new level, and I will take my business elsewhere. You are disgusting.
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cameron streff
(@cameronstreff) reported
@Juul99131147 @eToro @eToroService Atleast they’ll let you withdraw. They froze my account for no reason and I can’t withdraw, deposit, or trade. And they’re customer service is nonexistent!
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Steven Still
(@StevenStill4) reported
@eToroService No, seems to be back up and running again but was down for over an hour, lots of people couldn’t trade Bitcoin and Litecoin.
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VGO
(@VGO09909736) reported
@eToroService @Juul99131147 I am a user, I have a fault with my account reported in more than 5 claims. I still can't use my money, nor do I have any support from you.
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Horace
(@ProperMyGander) reported
@eToro Time for another outage then
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Marny López
(@i_MrLopez) reported
@eToroService Same issue. Cannot remove. It says the max amount is $0.00
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M Almeida
(@mmalmeida) reported
@eToroService @Portus27 And if a platform that trades millions of dollars per (hour? Minute?) doesn't know how to have a server architecture that does not stop when "the database crashes", then it's not safe to use.
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Anthony PERUZZO
(@Anth0ny_P) reported
@eToroService What this mess I cannot open a position on any crypto currency ... I am your customer for 3 years now ! what does this issue mean? If you don’t solve it within 24h , I leave your joking platform (amateur)
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