eToro

eToro Outage Map

The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

eToro users affected:

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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Zaragoza, Aragon 4
Venelles, Provence-Alpes-Côte d'Azur 1
Köln, NRW 1
Hettenshausen, Bavaria 1
Munich, Bavaria 1
West Liberty, KY 1
San Rafael, Castilla y León 1
Barrow in Furness, England 1
Rennes, Bretagne 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

eToro Issues Reports

Latest outage, problems and issue reports in social media:

  • Matty59168407 Mattybcn (@Matty59168407) reported

    @eToro I am still waiting to hear from you and to get help. This is awful. No customer service whatsoever and nobody answers

  • cyber_miller lance miller (@cyber_miller) reported

    @eToro I wired $10K to eToro on Dec 23 and they have yet to show it in my account. "Customer Service" says they are very busy and to be patient. You have held my money against my will for ONE MONTH now - it is way beyond time to take action and return my wire!

  • TrueManJoe1 TrueManJoe (@TrueManJoe1) reported

    @eToroService If so, it should be no problem to provide the unique REF. No. to report the issues to the regulatory authority. PIP was regulated company, Wirecard is regulated company. It mean nothing to be regulated, if criminal activities going on and tuning of documents and software takes1/2

  • tumiitholeng1 Tumi san (@tumiitholeng1) reported

    @eToroService @eToro Today is the start of week 3 of eToro failing to verify my mother’s account = another day of loss in earnings. Thanks team, your customer service is -?! Non-existent. I shall now endeavour to post this through each day, everyday here, until it is resolved.

  • OswaldoFranco20 Bitcoin Bull (@OswaldoFranco20) reported

    @eToro @eToroService until I get a response from customer service support @eToro , I will continue to post negative reviews on a daily basis on all my social media platforms. Don't use Etoro!!! If you ever have a problem, good luck!!!! #Bitcoin #cryptocurrency #money

  • jatin_batra1 Jatin Batra (@jatin_batra1) reported

    @eToro Yo etorro I have been trying a lot to open an account but in vain ! Could you help me with that ? Somehow my account never gets verified

  • g0lfp Steve (@g0lfp) reported

    @eToroService More: I have tried this now in Firefox, Chrome and the Android App v284.0.1 and can confirm that the problem exist across all platforms. In the edit trade pop up. Change the TP and click update. Nothing happens. the pop up closes but the TP remains unchanged. Hope that helps.

  • OswaldoFranco20 Bitcoin Bull (@OswaldoFranco20) reported

    3 weeks ago I changed my phone number and been locked out of my account because the login verification is being sent to the old number. I've been trying to get help from Etoro for over 3 weeks. After numerous emails I still haven't heard from them. Very disappointed! @eToro

  • SonerCelebi8 Soner Celebi (@SonerCelebi8) reported

    I've put 2k on $BB bc @eToro took down leverage on $GME

  • SirJudson Judson (@SirJudson) reported

    @eToroService Why tell us to DM? Nobody is going to help Oh wait, it's exactly like that $50 you promised me for signing up that I never got. This whole platform is an absolute joke. I regret signing up almost as much as I regret not buying BTC when it was less than a dollar.

  • ArdyMercury Abelardagulan (@ArdyMercury) reported

    FIX YOUR **** @eToroService @eToro

  • seblcfc 🥷🏼 (@seblcfc) reported

    @LCFC @eToro Sfe right again wtf + good team lads come onnnn

  • jmynude dephreq (@jmynude) reported

    @eToro Been waiting for weeks for a response from your support, maybe put bernie in the customer support department?

  • Ciliopoulos Chris Iliopoulos (@Ciliopoulos) reported

    @eToro You should be shut down. Your take profits don’t trigger, stop losses don’t work, trailing SL don’t work, website freezes, app freezes. You just illegally stole money from my trading account due to your dodgy platform. I’ve logged a ticket. Sort it out.

  • DyakovRadoslav Radoslav Dyakov (@DyakovRadoslav) reported

    @eToroService The problem is transactions from credit/debit cards. Deposit is not appear on the balance in etoro accounts.

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