eToro

eToro Outage Map

The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

eToro users affected:

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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Grenoble, Auvergne-Rhône-Alpes 2
Barcelona, Catalunya 2
Munich, Bavaria 2
Madrid, Comunidad de Madrid 2
Vernon, Normandie 1
Bad Aibling, Bavaria 1
Nîmes, Occitanie 1
Goussainville, Île-de-France 1
Troyes, ACAL 1
Amiens, Hauts-de-France 1
Lyon, Auvergne-Rhône-Alpes 1
Grasse, Provence-Alpes-Côte d'Azur 1
Valdemoro, Comunidad de Madrid 1
Nanterre, Île-de-France 1
Bochum, NRW 1
Rastow, Mecklenburg-Western Pomerania 1
Salon-de-Provence, Provence-Alpes-Côte d'Azur 1
Milan, Lombardia 1
Nürnberg, Bavaria 1
Paris, Île-de-France 1
Adelaide, SA 1
Vigo, Galicia 1
Vienna, Wien 1
Pasto, Departamento de Nariño 1
Greater Noida, UP 1
Santiago, Región Metropolitana 1
Sydney, NSW 1
Düsseldorf, NRW 1
Zapopan, JAL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

eToro Issues Reports

Latest outage, problems and issue reports in social media:

  • LucaRampin Luca Rampin (@LucaRampin) reported

    @eToro If you're worried about inflation, literally anything is better than cash. My hedging strategy? Keep buying up shares in quality companies. Can't go too wrong investing in the world long term

  • xrp_ben xrp ben 🏴󠁧󠁢󠁥󠁮󠁧󠁿/tel/xdc (@xrp_ben) reported

    @amjadal53356181 @eToroTeam I know mate, everyone I know that has the same issue, is pissed off, No Dm needed, I said what the issue is lol

  • eToroTeam Ask eToro Team (@eToroTeam) reported

    @williams21 @eToro Hi de Guillaume, we have requested the customer facing team to assist in this case. We apologize for the delay.

  • Marshian7 Marshian7 (@Marshian7) reported

    @eToro You have dropped progressivly over the last 2 months from 500, to 100, to 50 and now 10! Do you really think people are that stupid enough to respond to your desperation? This is a warning to stay well clear before the bubble bursts like the South sea & tulips that preceeded it!

  • allabtkash kash (@allabtkash) reported

    @eToro When we would be able to send crypto directly to hard wallets? I have stopped using etoro as it does not let me, massive turn down that cant hold crypto bought on etoro on cold storage and why the limits? Another massive turn off, not everyone can buy big chunk of crypto?

  • JKranjski Janez Kranjski (@JKranjski) reported

    @eToro Ever since you switched my account from UK to Cyprus and didnt switch me back I withdrew all my funds. No sense in having 50k€ in it while insured only up to 20k€. Not to mention 0 response from my rep even when I was on Platinum+. **** service.

  • tomas_himself Tomas Hornak (@tomas_himself) reported

    @eToro Are you planning to fix auth with google without 3rd party cookies? This is 101 solvable by junior developers, I'd expect little bit more from company being responsible of what you are responsible of...

  • pinksharkcrypto 𝒫𝒾𝓃𝓀 𝒮𝒽𝒶𝓇𝓀 • Floki DAO (@pinksharkcrypto) reported

    @valhallaraider @eToro I don’t see mine in there hmm 🤔 may have to fix that 😜 #Floki

  • CptDuDuBronze TMG CptDuDuBronze (@CptDuDuBronze) reported

    Yo @eToroTeam and @eToro this is a MAJOR ISSUE!

  • BITCOIN_ANIMALS Bitcoin Animal 🐾 (@BITCOIN_ANIMALS) reported

    @eToro When you Support more crypto on the etoro money wallet? On 13.02🤔

  • Djgall94 Dom (@Djgall94) reported

    @eToro I'm trying to close my account, customer service ticket will not upload and etoro app will not let me close trades and withdraw money, ridiculous app and customer service.

  • TechClive ミ★ 𝘊𝘭𝘪𝘷𝘦 ★彡 (@TechClive) reported

    @eToro I have sent a DM to @eToroTeam. FYI, the problem is that I do not have a 'Withdraw Funds' tab on the left-hand menu bar.

  • Evi15581584 Evi (@Evi15581584) reported

    @eToro How about adding to the wallet so crypto can be moved if customer so wishes. Your competition is leaving etoro behind.

  • eToroTeam Ask eToro Team (@eToroTeam) reported

    @chevvykevvy @eToro Hi Kevin, if you have a continuous problem with 2FA please approach our customer service to try and resolve this for you.

  • ZionLionRyan ZionLionRyan (@ZionLionRyan) reported

    @satoshisbitch @eToro God help us.

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