eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Barcelona, Catalunya | 3 |
| Grenoble, Auvergne-Rhône-Alpes | 2 |
| Munich, Bavaria | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Zipaquirá, Departamento de Cundinamarca | 1 |
| Vernon, Normandie | 1 |
| Bad Aibling, Bavaria | 1 |
| Nîmes, Occitanie | 1 |
| Goussainville, Île-de-France | 1 |
| Troyes, ACAL | 1 |
| Amiens, Hauts-de-France | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Grasse, Provence-Alpes-Côte d'Azur | 1 |
| Valdemoro, Comunidad de Madrid | 1 |
| Nanterre, Île-de-France | 1 |
| Bochum, NRW | 1 |
| Rastow, Mecklenburg-Western Pomerania | 1 |
| Salon-de-Provence, Provence-Alpes-Côte d'Azur | 1 |
| Milan, Lombardia | 1 |
| Nürnberg, Bavaria | 1 |
| Paris, Île-de-France | 1 |
| Adelaide, SA | 1 |
| Vigo, Galicia | 1 |
| Vienna, Wien | 1 |
| Pasto, Departamento de Nariño | 1 |
| Greater Noida, UP | 1 |
| Santiago, Región Metropolitana | 1 |
| Sydney, NSW | 1 |
| Düsseldorf, NRW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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(@blondesamo) reported
@eToroService I was unaware that it would be of any help as people have said their have been closed without resolving, I saw that people in a similar situation used this channel so I did the same
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Tulbure Andrei
(@ATulbure) reported
@eToroService this is the 3rd day in a row when i cannot close positions. Now this cost me $$$. Fix your f***** app. Please.
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deadstocksneakerclub
(@deadstocksneak2) reported
@eToroService i keep trying to open a position but I keep getting an error saying I need to be verified but I am already verified
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Gill Lima
(@GillLima) reported
@eToroService @eToro Right! So are you going to process our requests or BLOCK like before?! Im buying stocks but nothing goes thru! I event tried to SELL and it is NOT WORKING this is pretty close to a SCAM. Allow pple to buy stocks and do what ever they want with their money!
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ÆM
(@EddieMuirhead7) reported
@eToro @eToroService Closed 4 open trades on $NAKD in the green. App says pending close for five minutes... then disappears trades stay open. Without me clicking anything they then just sold them off at 2 at a loss.... WTF
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Chimmichungas
(@Hynessiiee52) reported
@eToroService Wouldn't have an issue if new users weren't getting verified under a hour.
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Vince
(@PretentiousBear) reported
@eToroService @eToro What is the point of having an account if I can't do anything with the money I deposited? Just look at numbers going up and down? I'm unable to open ANY position right now, even non-GME stock.
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Joost Driessen
(@rensole) reported
@eToroService @eToro how about you actually respond to customer services I can't even get any orders to go through
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Kindle Journeys
(@KindleJourneys) reported
@eToroService @eToro I have problems today as well and your offline thing does not work 😡😡😡😡😡😡.are you going to refund my money??????
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Adam Nowek
(@adamnowek) reported
@Hellen__Caro @eToroService @ChrisFxTrader77 I'm getting this as well, still haven't had any help.
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Michael
(@MMosiuc) reported
@Etoro blocking GME on open. Wtf?!
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Kapeesh 🤌🏼
(@TheNo1Waffler) reported
@eToro have stoped trading... literally you cannot open a trade and by the sounds of it half of the day they will put out messages providing statements in which they has *ISSUES* #etoro DO NOT USE THIS APP @elonmusk we need you now my friend
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Jan Aloha
(@Sylber) reported
@madakarim2 @eToro Same here wanted to sell s few positions now it went down
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RichardⓋ
(@Dystopia84Fear) reported
@etoro closed my stock position at $1100 profit still ******* pending down to $200 profit. ******* wankers. And no its not #gme
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Andrea Florez R.
(@AndreaFlorezR) reported
Hey @eToro, couldn’t fix the issue since yesterday? Comeeee oooonnnn!