eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
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Withdrawals
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zaragoza, Aragon | 4 |
| Hamburg, HH | 2 |
| Kuala Lumpur, KUL | 1 |
| Maintal, Hessen | 1 |
| Nice, Provence-Alpes-Côte d'Azur | 1 |
| Paris, Île-de-France | 1 |
| Duisburg, NRW | 1 |
| Newport, England | 1 |
| Leeds, England | 1 |
| Bastia, Corse | 1 |
| Haywards Heath, England | 1 |
| Melbourne, VIC | 1 |
| Schwäbisch Gmünd, Baden-Württemberg Region | 1 |
| London, England | 1 |
| Cardiff, Wales | 1 |
| Halle (Saale), Saxony-Anhalt | 1 |
| Mansfield, England | 1 |
| Toulouse, Occitanie | 1 |
| Chelmsford, England | 1 |
| Manchester, England | 1 |
| Mössingen, Baden-Württemberg Region | 1 |
| Leipzig, Saxony | 1 |
| Friesoythe, Lower Saxony | 1 |
| Venelles, Provence-Alpes-Côte d'Azur | 1 |
| Köln, NRW | 1 |
| Hettenshausen, Bavaria | 1 |
| Munich, Bavaria | 1 |
| West Liberty, KY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Horace
(@ProperMyGander) reported
@binance @eToroService @eToro This is how you keep your customers updated during an outage. TAKE NOTES.
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Rudy Chusno
(@rudychusno) reported
@eToroService i hope it fixed our main issues
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bajahitam_eja
(@aaeja88) reported
@eToroService Hi I still have a login problem 8 feb, can you help me whats going on?
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Nigel
(@Nigel_mu) reported
@eToro android app is not letting me login. How can this be fixed?
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Peter Hoogeveen
(@Opethftw) reported
@ds2000 @jaynemesis @eToroService I don't think so. I haven't read or seen any news about it anyway. I really hope they fix it soon.
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Kevin Aguilar
(@kevttob) reported
@eToroService My ticket (01789596 ) got marked as 'Resolved' even though I still can't upload my proof of address to your system because the system won't allow me and it's still stuck at 95% completion. What do I have to do to get good customer support?
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Jam Black
(@ozzyjam) reported
@eToro Beware with this firm. They have unusual and inefficient fund handling systems that don’t allow for users to update or change anything within their system. It’s a terrible accounting method and should not be used #redflag
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Alessandro Bultrini
(@bultrini) reported
@eToro 1 month for a withdrawal, still not received .. the worst broker in the world
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A.B
(@TBAb406) reported
@eToroService I'm trying to withdraw but it says: (unable to submit contact support) can you respond i asked in DM and opened a ticket!
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Quantum Lawson
(@quantum_lawson) reported
@eToroService @eToroService i still can't login the apps...pls help
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Fernando F. Feijoo
(@f4_fernando) reported
@eToro you need to help people from PlayStore there you have 1.9🌟 because you don't help people. No one answered anything. Looking it.
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Andrew Chia
(@AndrewC43307856) reported
@eToroService @kevttob my uncle account Id , vlvince13 been pending for verification since Jan until now. i have already upload passport , utility bill , id card and driving license. But still no msg reply from your team. Please help to expedite.
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mudlij
(@mudlij_) reported
@eToroService @eToro Still waiting for the verification, can someone support ASAP?
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Finn
(@VeenFinn) reported
@eToro @eToroService Anybody else having problems with their withdrawal? I've filed mine but i haven't heard back or had the cash in my bank account since the 2nd of february. #etoro
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Jam Black
(@ozzyjam) reported
Just a heads up guys, if you fancy trading and want some advice on what platform to use, stay well away of @eToro terrible service and not a place to hold any of your money. I think I’ve been robbed of $205
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