eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Barcelona, Catalunya | 4 |
| Berlin, Land Berlin | 2 |
| Grenoble, Auvergne-Rhône-Alpes | 2 |
| Munich, Bavaria | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Steinfurt, NRW | 1 |
| Zürich, ZH | 1 |
| Marktheidenfeld, Bavaria | 1 |
| Herentals, Flanders | 1 |
| Zug, ZG | 1 |
| Balaguer, Catalunya | 1 |
| Watford, England | 1 |
| Caerphilly, Wales | 1 |
| Arth, SZ | 1 |
| Valencia, Comunitat Valenciana | 1 |
| Santa Cruz de Tenerife, Canary Islands | 1 |
| La Laguna, Canary Islands | 1 |
| Burton upon Trent, England | 1 |
| Birmingham, England | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| San Sebastián de los Reyes, Comunidad de Madrid | 1 |
| Zipaquirá, Departamento de Cundinamarca | 1 |
| Vernon, Normandie | 1 |
| Bad Aibling, Bavaria | 1 |
| Nîmes, Occitanie | 1 |
| Goussainville, Île-de-France | 1 |
| Troyes, ACAL | 1 |
| Amiens, Hauts-de-France | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Grasse, Provence-Alpes-Côte d'Azur | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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njay
(@njay46977151) reported
@eToroTeam any update on the new terra network, are you going to support it on your platform
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Raul
(@Raulciolacmihai) reported
@eToro @laidler_ben Is the worst trading platform, they steal all our money with Sberbank stock, they are ready stupid, all the customers support arw worst in the entire world
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Junaid Aziz
(@juniaziz) reported
@eToroTeam Yes, didn't help. Turns out my ID had expired and it hard disabled my account from CFD trades or something but the system won't show me any error message or something. Updated the ID and then it showed the error for CFD disabled. Now it's working again. Perhaps, a system bug?
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pierremonet
(@pierremonet5) reported
@Arsenal @eToro Get this club back in the top 3 competing and winning trophies . Where it needs to be . Fix it
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Raul
(@Raulciolacmihai) reported
@eToro @laidler_ben Etoro steal our money with Sberbank stock, honestly very bad customer support, i will never recommend
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Chris Christodoulou
(@doulou83) reported
@stablekwon What happens if we holding Luna pre crash on @etoro platform (not the wallet)
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Leons Jeyaraj
(@leonsjeyaraj) reported
@eToroTeam How to convert my assets into eToro money? Is there any tutorial? Specifically this site is not working here but it was, it’s now showing that only for UK.
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Ernest
(@iyare_ernest) reported
@eToro @Arsenal Did you support #luna 2.0
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Chiusan🔞 Hiatus
(@Chiusan2) reported
@eToroTeam @Ahmad72779607 … furthermore, we know there are talks between etoro and the LSE and that it’s a Slow back and forth. This is Information one guy got after asking the customer support. This info would do amazing at lowering people’s anger. Communication is key
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Jimbo
(@JimboLondonUk) reported
@SongbirdComm @ramadyxrp @eToroTeam this is beyond a joke. My use of Etoro is down to almost nothing as a result of this nonsense.
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breemy
(@breemi2) reported
@eToro Damn it takes so long to take a ****
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Rishabh
(@jharishabh7) reported
@eToro @yoniassia The worse trading app & customer service. Blatantly refused to let me exchange my shares which I bought for 46 cents for 1.25 dollars(@ExelaTech) through company buyback. Expect me to take losses. Neither they compensated for it, they promised before! Scamsters!
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Rishabh
(@jharishabh7) reported
@eToroTeam Well doesn't matter what you are. If I buy a non -leveraged stock, I own those stocks & I have the right to do whatever with my stock. You are the only platform that does not support this @eToro . Dont worry sooner or later you won't have any customers with this crappy experience
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Per
(@permanent1979) reported
@eToroTeam @leonsjeyaraj My money is stuck in your wallet without the possibility to move to other wallet. I sent dm with ticket.can you please resolve the issue? Thanks
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alicia
(@alicia74566935) reported
@juniaziz @eToroTeam Text @antiteco now to fix your account immediately