eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Berlin, Land Berlin | 2 |
| Barcelona, Catalunya | 2 |
| San Rafael, Castilla y León | 1 |
| Barrow in Furness, England | 1 |
| Rennes, Bretagne | 1 |
| Bonn, NRW | 1 |
| Ejea de los Caballeros, Aragon | 1 |
| Steinfurt, NRW | 1 |
| Zürich, ZH | 1 |
| Marktheidenfeld, Bavaria | 1 |
| Herentals, Flanders | 1 |
| Zug, ZG | 1 |
| Balaguer, Catalunya | 1 |
| Watford, England | 1 |
| Caerphilly, Wales | 1 |
| Arth, SZ | 1 |
| Valencia, Comunitat Valenciana | 1 |
| Santa Cruz de Tenerife, Canary Islands | 1 |
| La Laguna, Canary Islands | 1 |
| Burton upon Trent, England | 1 |
| Birmingham, England | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| San Sebastián de los Reyes, Comunidad de Madrid | 1 |
| Zipaquirá, Departamento de Cundinamarca | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Harish Verma
(@HarishV07797664) reported
@eToroService 1. Awful customer service (intentionally no chat service provided) 2. Increased spread/fee on crypto/stocks trading of which has been recently increased by people (example : BNB) 3. Much delayed response of tickets raised on email 4. No financial compensation due to eToro down
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TDR0721
(@TDR0721) reported
@eToroService @eToro You reported that you’re still working with MS to resolve the incident. Could you elaborate what this “incident” was?
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Ezequiel Arevalo
(@ezearevalo) reported
@eToroService @eToro Any developer that can leak wtf is going on ? May we can help to fix it xD. Push notifications, stock prices updates, portfolio status and login are working, so wtf is the issue you are not able to fix for 10 hours ? It is unacceptable not have any news from CEO
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Thani ALQasem
(@thanialqasem) reported
@eToroService @eToro PLEASE FIX IT!!!!
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Ezequiel Arevalo
(@ezearevalo) reported
@eToroService Any developer that can leak wtf is going on ? May we can help to fix it xD. Push notifications, stock prices updates, portfolio status and login are working, so wtf is the issue you are not able to fix for 10 hours ? It is unacceptable not have any news from CEO
-
simon yeung
(@simonio8) reported
@eToroService I lost a whole day and been informed one of my positions hit stop loss, wtf is going on? Are you going to cover my losses cause you denied me access to my account?
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💕lucky egg🥚
(@enhaenhaenhype1) reported
@eToroService **** YOU! Give me my money back!
-
Hassan khaliq alia
(@khaliq_alia) reported
@TheFCA @eToro @eToroService FCA can you please investigate this fraud? This exchange system goes down every time when the stock price goes up and goes down. This can't be the IT issue we are losing money on that risking life saving they are regulated by you what can be done???
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Ashton Ooi
(@ashtonOCH) reported
@eToroService Omg... your app down since yesterday until now... apologized for nothing. I need you to restore it and compensate not apologize. Offline can’t see much info, and you just told your customer to sell or buy blindly?
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Big Swamp
(@BigSwamp3) reported
@eToroService HURRY UP AND GET THE SERVICE BACK RUNNING
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Hassan khaliq alia
(@khaliq_alia) reported
@eToroService @eToro This **** is still down
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Darshana
(@Darshan26361700) reported
@eToroService @eToro Still down ??
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Harish Verma
(@HarishV07797664) reported
@eToroService It is quite shame on eToro, when people on RED day are trying to invest in DIP and plan to reduce losses. And we are not even able to login for many hours. What about the loss of "potential profits" on order we want to place. This is serious concern and need some action for sure.
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Rockandrolla123
(@rockandrolla123) reported
@eToroService It's been almost 12 hours and I can't do anything, I can't login. And when I can I can't close and open trades, they aren't executing so I have no idea whether they have already been closed or not. A lot of people lost real money simply because the platform is unreliable
-
King Armani 0170 Beats
(@KINGARMANI0170) reported
@eToroService @eToro Hi etoro ! Im ready with 7 agents and a loyar to have a meeting are you ready for a lawsuit ! Your service and servers are a scam !