eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Berlin, Land Berlin | 2 |
| Barcelona, Catalunya | 2 |
| Steinfurt, NRW | 1 |
| Zürich, ZH | 1 |
| Marktheidenfeld, Bavaria | 1 |
| Herentals, Flanders | 1 |
| Zug, ZG | 1 |
| Balaguer, Catalunya | 1 |
| Watford, England | 1 |
| Caerphilly, Wales | 1 |
| Arth, SZ | 1 |
| Valencia, Comunitat Valenciana | 1 |
| Santa Cruz de Tenerife, Canary Islands | 1 |
| La Laguna, Canary Islands | 1 |
| Burton upon Trent, England | 1 |
| Birmingham, England | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| San Sebastián de los Reyes, Comunidad de Madrid | 1 |
| Zipaquirá, Departamento de Cundinamarca | 1 |
| Vernon, Normandie | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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AlFreedom11
(@AlFreedom11) reported
@eToroService @eToro why WHY NOW! as soon as AAPL and TSLA go to a level worth looking at buying in more. The whole system shut down and that was after I unsuccessfully tried to deposit for 3 FULL HOURS from just before Tesla hit 620 I think it was, Even Plus500 haven't done this! SO SO PERTURBED!
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Pete
(@Pete73216306) reported
@eToroService @eToro This happens all the time with Etoro and big fluctuations in stock usually Tesla. Sign in problems or certain stocks held in “Market Closed” positions when the markets are open. Leverages and sell positions removed randomly when stocks are doing well or not. It’s a scam platform
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パトリシア
(@grablepannikin) reported
@eToroService It is really unusual to have this long outage. Something is really not right...there is something going on. I hope it is not another exchange that is trying to swindle our money. I don't expect this from etoro thought.
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Hassan khaliq alia
(@khaliq_alia) reported
@eToroService @eToro I can't sleep all night got work to do in 6 hours. I just want customer service line to open this morning and some agent will be abuse badly.
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Car_RamRod
(@car_ramrod18) reported
@eToroService What the hell! All day?! This is a joke, this is some robinhood level crap. Fix this so we can all take our money out and leave.
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Jo Lang
(@5phere) reported
@etoro @eToroService How is your website STILL down?
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preet
(@preetksingh80) reported
@eToroService When are you guys going to be up. This is a really really bad service.
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Ryan Gray
(@ryangraydj) reported
@rockstaronline @chumichuma @eToroService The platform itself is made for you to lose $ if you think about it for a second. On a broker I wouldn’t even need to rotate that $. You only have to comply with your maintenance margin. Enforceable 50% limit stops over your initial margin is just another way to etoro rip you off
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Gils MCY
(@GilsMasangcay) reported
@eToroService apologize its not enough, every day have downtime and many user can't able to set SL, close or open trade, every crashed have money loss, then easy in ur team to say apologize what ******** is that. Your team is responsible to back money loss during downtime.
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Stig Richards
(@stigrichards) reported
@eToroService Offline Tool not allowing change of SL or TP. Dozens, maybe hundreds of attempts to login. Looking forward to comprehensive compensation offer.
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Harish Verma
(@HarishV07797664) reported
@eToroService 1. Awful customer service (intentionally no chat service provided) 2. Increased spread/fee on crypto/stocks trading of which has been recently increased by people (example : BNB) 3. Much delayed response of tickets raised on email 4. No financial compensation due to eToro down
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Paolo
(@iampaoloXD) reported
@eToroService you call the wrong guy haha Microsoft can't even fix Microsoft's Team apps. What makes you think they can fix this ? LOL
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Ricardo Villarreal López
(@ricardovlpz) reported
@eToroService @eToro 10 hours now... this is just ridiculously unacceptable. Just before the crash I saw my wallet going instantly to $0.00 Guess they had a security breach so they better cover the losses @TheFCA should take matters into their own hands
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King Armani 0170 Beats
(@KINGARMANI0170) reported
@eToroService @eToro Hi etoro ! Im ready with 7 agents and a loyar to have a meeting are you ready for a lawsuit ! Your service and servers are a scam !
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Leonardo Martin Totorica
(@leototorica) reported
@etoro #etorodown #etoroscam #etoroservice from Nathan: "With bottoming out of tech companies providing a very real chance to make significant gains on short options, they shut it down to keep you from cleaning out their safe. Theres no bug issue. Its bullshit..."