eToro

eToro Outage Map

The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

eToro users affected:

Less
More

etoro Hero Image

eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Barcelona, Catalunya 4
Berlin, Land Berlin 2
Grenoble, Auvergne-Rhône-Alpes 2
Munich, Bavaria 2
Madrid, Comunidad de Madrid 2
Steinfurt, NRW 1
Zürich, ZH 1
Marktheidenfeld, Bavaria 1
Herentals, Flanders 1
Zug, ZG 1
Balaguer, Catalunya 1
Watford, England 1
Caerphilly, Wales 1
Arth, SZ 1
Valencia, Comunitat Valenciana 1
Santa Cruz de Tenerife, Canary Islands 1
La Laguna, Canary Islands 1
Burton upon Trent, England 1
Birmingham, England 1
Marseille, Provence-Alpes-Côte d'Azur 1
San Sebastián de los Reyes, Comunidad de Madrid 1
Zipaquirá, Departamento de Cundinamarca 1
Vernon, Normandie 1
Bad Aibling, Bavaria 1
Nîmes, Occitanie 1
Goussainville, Île-de-France 1
Troyes, ACAL 1
Amiens, Hauts-de-France 1
Lyon, Auvergne-Rhône-Alpes 1
Grasse, Provence-Alpes-Côte d'Azur 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

eToro Issues Reports

Latest outage, problems and issue reports in social media:

  • preetksingh80 preet (@preetksingh80) reported

    @eToroService When are you guys going to be up. This is a really really bad service.

  • DUANWEI78661447 Xyvhjj (@DUANWEI78661447) reported

    @eToroService This kind of problem is unbearable.

  • Portus27 Ignacio (@Portus27) reported

    @eToroService What kind of platform goes down for 12 hours and plays with people’s money like this???? The what I am seeing this.... if the platform goes up again your liquidity will be ****** everyone is running away

  • madling16773631 madling (@madling16773631) reported

    @eToroService @eToro It is still down... been 10hrs... omg...

  • GilsMasangcay Gils MCY (@GilsMasangcay) reported

    @eToroService apologize its not enough, every day have downtime and many user can't able to set SL, close or open trade, every crashed have money loss, then easy in ur team to say apologize what ******** is that. Your team is responsible to back money loss during downtime.

  • ScottPlaysPoker Scott (@ScottPlaysPoker) reported

    @eToroService Where ******** are you ? One update in 5 hours?!?!!

  • bdiri588 Bal Diri (@bdiri588) reported

    @eToroService Who owns this **** platform? Wake up and do something before a lawsuit is shoved down your throat. Stupids

  • Pete73216306 Pete (@Pete73216306) reported

    @eToroService @eToro This happens all the time with Etoro and big fluctuations in stock usually Tesla. Sign in problems or certain stocks held in “Market Closed” positions when the markets are open. Leverages and sell positions removed randomly when stocks are doing well or not. It’s a scam platform

  • BeoursBeours D. B. (@BeoursBeours) reported

    @eToro @eToroService Your platform has been down all day, not one email to let your customers know why it's down and what you are doing about it. Sort yourselves out. Pure **** customer service.

  • ryangraydj Ryan Gray (@ryangraydj) reported

    @rockstaronline @chumichuma @eToroService The platform itself is made for you to lose $ if you think about it for a second. On a broker I wouldn’t even need to rotate that $. You only have to comply with your maintenance margin. Enforceable 50% limit stops over your initial margin is just another way to etoro rip you off

  • khaliq_alia Hassan khaliq alia (@khaliq_alia) reported

    @eToroService @eToro I can't sleep all night got work to do in 6 hours. I just want customer service line to open this morning and some agent will be abuse badly.

  • YangYcat Mark Yang (@YangYcat) reported

    @TheGodess00 @eToroService it always has maintainance problem at specific timing. when market is flat or moderate increase/decrease, it works fine all the time

  • whiteknight_uk Adrian B (@whiteknight_uk) reported

    @eToroService I dont want to close trades, i want to open them. The offline tool is useless. Please give us some more transparency. Why is the site offline? Harware failure? Regulatory problem? Liquidity issue? When will it be resolved? Many are losing a lot of money being unable to trade.

  • Cory_the_Cat83 Cory B (@Cory_the_Cat83) reported

    @yoniassia @eToro Pull your ******* head out of your arse and fix this ****, you thieving .......

  • stigrichards Stig Richards (@stigrichards) reported

    @eToroService Offline Tool not allowing change of SL or TP. Dozens, maybe hundreds of attempts to login. Looking forward to comprehensive compensation offer.

Map Check Current Status