eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
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Withdrawals
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zaragoza, Aragon | 4 |
| Venelles, Provence-Alpes-Côte d'Azur | 1 |
| Köln, NRW | 1 |
| Hettenshausen, Bavaria | 1 |
| Munich, Bavaria | 1 |
| West Liberty, KY | 1 |
| San Rafael, Castilla y León | 1 |
| Barrow in Furness, England | 1 |
| Rennes, Bretagne | 1 |
| Bonn, NRW | 1 |
| Ejea de los Caballeros, Aragon | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Bob
(@Bob38681168) reported
@eToroService He admitted I’ve been let down and all fault is with Etoro. Don’t use Etoro. @yoniassia
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Λ l
(@ALJVD1) reported
How to trade with @etoro? Take screen shots of literally everything. Inconvenient I know. Giving them one last chance at fixing a problem from JAN (that they just tried to get out of after waiting all this time) else its story time here and everywhere.
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Spoiler
(@ShadeofMisery) reported
@eToroService I have sent a message to your DM's but I still do not have a response. My bank already said that they have received no transactions for a deposit. They are asking the name of the bank you're using and it's account number because their customer service is better.
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Rish
(@Rish92334642) reported
@eToroService @HawksBen1 Hi, need help, I have an etoro Australian profile and have green tick on my profile i.e. it is verified. Although, with proof of identity and address it says not required. I just wanted to confirm i am able to withdraw my funds still? Thanks
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Rodrigo Ruiz
(@envalentona) reported
@eToroService Yes, I already sent you a message explaining the issue
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DOUG MIG
(@doug_mig) reported
(1/4) .@eToroService due to your decision, etoro is closing business at the country that I'm now (that is not my LEGAL residency). My account manager is just "sorry", then I was contacted by another manager who finally offered a kind of solution. I did as she instructed, however
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✰*⌒*✰‿✰*Jody*✰‿✰*⌒*✰
(@MuayThaiJody) reported
@eToroService You 'claim' staking rewards are automatic but I haven't received anything in 3 months. I have been waiting for customer service to email me back for a month now. Is there anybody out there???
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Bob
(@Bob38681168) reported
@eToroService At least I got an admission your customer service is rubbish. I expressed my sincerest apologies over the phone yesterday as I agreed that it had taken longer than normal to reach you this week.
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Horváth Christopher
(@SkyS1gn) reported
@eToro Spend that 200$ on your BACKEND. The site is broken so many times!
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Jack Richardson
(@J97RICHO) reported
@eToro Is Etoro down? I can’t login
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revenge
(@rrrvng) reported
@eToro server capacity extended?
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Nicholas Franklin
(@spaindc) reported
@eToro Is there a problem with the virtual portfolios? I can´t set SL and TP on any orders...
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Bob
(@Bob38681168) reported
@eToroService More funds withdrawn. I encourage other customers to do the same until Etoro build a stable platform and proves its stability with minimum 1 year of testing.
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Daryl
(@D_Paskell) reported
@eToroService I’ve turned notifications off but I’m still receiving pointless news updates on the app. Do I delete it or can you help?
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Spoiler
(@ShadeofMisery) reported
@eToroService It's sad that there is a disparity between how issues are resolved if you're not part of the etoro members club. I've read that people on the silver tier or higher gets to chat with customer service and have their own account manager meanwhile those in bronze
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