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eToro

eToro Outage Map

The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

eToro users affected:

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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Adelaide, SA 1
Reading, England 1
Kuala Lumpur, KUL 1
Maintal, Hesse 1
Nice, Provence-Alpes-Côte d'Azur 1
Paris, Île-de-France 1
Duisburg, NRW 1
Newport, England 1
Leeds, England 1
Bastia, Corsica 1
Haywards Heath, England 1
Melbourne, VIC 1
Schwäbisch Gmünd, Baden-Württemberg 1
London, England 1
Cardiff, Wales 1
Halle (Saale), Saxony-Anhalt 1
Mansfield, England 1
Toulouse, Occitanie 1
Hamburg, HH 2
Chelmsford, England 1
Manchester, England 1
Mössingen, Baden-Württemberg 1
Leipzig, Saxony 1
Friesoythe, Lower Saxony 1
Venelles, Provence-Alpes-Côte d'Azur 1
Zaragoza, Aragon 4
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

eToro Issues Reports

Latest outage, problems and issue reports in social media:

  • MoTafech
    Mo Tafech (@MoTafech) reported

    I have money in @eToro since 2 years but I changed my phone number and I can't access them. Their team ignores support requests. All other tools were responsive when I changed my number except @eToro. Shouldn't this be illegal? Anyone can recommend some legal action here?

  • Michaelberridg3
    Michael berridge (@Michaelberridg3) reported

    @eToro FINRA COMPLAINT PENDING IF YOU DON’T RELEASE THE RESTRICTION.

  • Subtlepower4
    RelentlessExecution (@Subtlepower4) reported

    @eToro your customer service is an absolute disgrace. You claim issues are “resolved” when they’re clearly not. I’ve been blocked from withdrawing my own money for days — support case #07685184 has gone nowhere, and your complaint form doesn’t even work. Sort this out!!!!

  • paulstevenlewis
    Paul Lewis (@paulstevenlewis) reported

    @eToroTeam when I log into my account, there is no sign of my cash ISA. Clicking on the ISA tab in the menu gets “ an error has occurred, please try again“. Very worrying to find your money has disappeared… and your customer service chat is completely unresponsive as usual.

  • Uzzie04
    Uzzie (@Uzzie04) reported

    @CalltoActivism What a shame stupid @eToro has restricted me from shorts! 🤮

  • aero_pedro_
    Pedro Louro (@aero_pedro_) reported

    lol @eToro, I can't even deposit (yes, deposit) money into my account. You have the worst trading platform I have ever used. Too unprofessional to be taken seriously.

  • AliveAndAwake20
    Britta (@AliveAndAwake20) reported

    @eToro No thanks. Big pharma is going down and will not recover

  • krusts
    Mārtiņš Krusts 🇱🇻🇺🇦🇮🇱 (@krusts) reported

    You might see some more of video content attached to my posts as finally I found robotized translate solutions of fair quality. It started with motivation🐂campaign by @eToro - test AI and we will refund expenses of your tests. Most of tests failed, but some few changed some of my tasts. I wanted to express gratitude. Fun fact, i forgot to apply for refund in the end, probably ended, but motivation was all I needed.

  • ThaddeusOrion1
    Thaddeus•Orion• СТО (@ThaddeusOrion1) reported

    @RichSwan74 @eToroTeam Hey mate, Sorry for the trouble. This looks like a Ui or firmware glitch. What cold wallet did you transfer your token ?

  • Wendy8544417517
    Wendy (@Wendy8544417517) reported

    @eToroTeam Appreciate the update, but repeated outages during volatile sessions put users at real financial risk. This has been twice in as many weeks, We need reliability, not apologies. What’s the solution?

  • MRafto
    Mai As (@MRafto) reported

    @Wendy8544417517 @eToroTeam The solution is to not trade in high volatility periods. It is always mentioned in this platforms that most of the users are losing money from trading. Guess what those people are doing and how you differ.

  • frankywilli
    Frank William (@frankywilli) reported

    @xgvhdchris @eToro Well I don't use the etoro wallet but I wanna believe it's almost the same approach with most crypto wallet. Send me a DM let me see how I can help

  • Siniste21098626
    Constella Cons Bout de boulle de pétanque (@Siniste21098626) reported

    @eToroTeam Can we hope for a small commercial gesture after that ? Brent lost 4 $ while service are offline. This is profit going away...

  • UmarAkKhan
    Patriot (@UmarAkKhan) reported

    Hey @eToro, I need help with my account urgently. I have been temporarily restricted without any cause. I need funds asap.

  • trade2surf
    Cryptonite Ⓥ (@trade2surf) reported

    Hey @eToro don’t you think it’s absurd to force users to login, to access support, when they lost their passwords and your system isn’t sending recovery emails? What are we supposed to do, drive to your offices?

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