eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
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Withdrawals
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Köln, NRW | 1 |
| Hettenshausen, Bavaria | 1 |
| Munich, Bavaria | 1 |
| West Liberty, KY | 1 |
| San Rafael, Castilla y León | 1 |
| Barrow in Furness, England | 1 |
| Rennes, Bretagne | 1 |
| Bonn, NRW | 1 |
| Ejea de los Caballeros, Aragon | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Basel III
(@Andrej25741124) reported
@eToroTeam @1118Miguel I have the same Issue, withdraw on the 13th May, 14 th May gotten les then half of May money the rest im still waiting for.. But seems like this is not an single incident. Wtf? How can you not transact the whole amount. Or are you facing insolvency?
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Jeppe
(@Jeppe82938563) reported
@eToroTeam how much wallets do you support?👎🏼👎🏼👎🏼
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Theo Mak
(@TheoMaka) reported
@eToro 4.5min later today on $GME opening. If it is a sample of what's to come then we might have issues.
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Lukas Josef
(@LukasJosef8) reported
@eToro @eToroTeam We own shares in a company but we are not allowed to have influence? Fix your problems or lose customers! #GME We demand our rights!
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Sophia Joshua
(@SophiaJoshua9) reported
@keleleroc @eToro I had similar experience also, I contacted the support service but they were not helpful,not until I saw a comment about IT_SECURITY_SOLUTION on Instagram who got me full access to my account. They can help you
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Alex Villemure
(@AlexVillemure) reported
@eToroTeam Hi eToro Team. I'm not a customer but I would like to know the reasons why it seems many $GME shareholders who use your services aren't able to vote at the annual shareholder meeting. I think it's their fundamental right to do so. Thanks for your time. #GME @GameStop
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Miguel
(@1118Miguel) reported
@Andrej25741124 @eToroTeam well now we know its not an incident,looks like thats how they do it, they keep our money for a long time and dont pay us any interest
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Sophia Joshua
(@SophiaJoshua9) reported
@PallavPreet @eToro I had similar experience also, I contacted the support service but they were not helpful,not until I saw a comment about IT_SECURITY_SOLUTION on Instagram who got me full access to my account. They can help you
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Hightimes87
(@Hightimes871) reported
@Coinsquare @eToro How about you believe in customer service for both male and female clientele? How about you allow people to rightfully withdraw they're digital currency.. or even better how about your customer service team reply to emails? 2 weeks + to reply to a customer is ridiculous
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Heathe A Wiegand
(@HeatheWiegand) reported
@Hightimes871 @Coinsquare @eToro i'm having this same issue and its been one week they don't reply and now they have stopped replying me here on twitter as well
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Sophia Joshua
(@SophiaJoshua9) reported
@enKoding @eToro I had similar experience also, I contacted the support service but they were not helpful,not until I saw a comment about IT_SECURITY_SOLUTION on Instagram who got me full access to my account. They can help you
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🐅✨
(@msab42227025) reported
@eToro It’s annoying I bought $ADA at 1.52 and you opened it at 1.57 wtf that’s insane. I am trying to stay in the platform but you abuse. It’s too much. Really upset.
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Radhika Kapur
(@RadiKap) reported
.@eToro I’m a platinum customer you’re holding hostage with the inability to withdraw my funds and profit to my preferred account because I deposited via a different method. I find that ridiculous and really non customer centric. #choice there are a lot better options out there
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Miguel
(@1118Miguel) reported
@eToroTeam ah yes thanks for asking another useless thing on my support ticket, asking for my bank history since feb even when my withdraw was requested on may, but there ya go(: anything else?
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Sophia Joshua
(@SophiaJoshua9) reported
@Pwofficial88 @eToro I had similar experience also, I contacted the support service but they were not helpful,not until I saw a comment about IT_SECURITY_SOLUTION on Instagram who got me full access to my account. They can help you
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