eToro

eToro Outage Map

The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

eToro users affected:

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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Berlin, Land Berlin 2
Barcelona, Catalunya 2
Ejea de los Caballeros, Aragon 1
Steinfurt, NRW 1
Zürich, ZH 1
Marktheidenfeld, Bavaria 1
Herentals, Flanders 1
Zug, ZG 1
Balaguer, Catalunya 1
Watford, England 1
Caerphilly, Wales 1
Arth, SZ 1
Valencia, Comunitat Valenciana 1
Santa Cruz de Tenerife, Canary Islands 1
La Laguna, Canary Islands 1
Burton upon Trent, England 1
Birmingham, England 1
Marseille, Provence-Alpes-Côte d'Azur 1
San Sebastián de los Reyes, Comunidad de Madrid 1
Zipaquirá, Departamento de Cundinamarca 1
Vernon, Normandie 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

eToro Issues Reports

Latest outage, problems and issue reports in social media:

  • konstantinrev Konstantin Rev (@konstantinrev) reported

    @davecokell @eToroService there are no problems at all, I've been working for a long time.

  • R0ssc03 Ross Gaff (@R0ssc03) reported

    @eToro @eToroService Can anyone help me here please? Tried emailing and messaging for 7-10 days and nothing

  • Freedom32831878 Freedom Rider (@Freedom32831878) reported

    @eToro You sent a mail out we could get our crypto off your exchange, ive tried everyday since and it still dont work. I have contacted you and dont get any help. Whats going on?

  • Okparamccoy Emeka Carlisle (@Okparamccoy) reported

    Trouble with copying people on @eToro is that they mostly go long on trades. You got to be ready for a long ride.

  • Estra_D David Estrada (@Estra_D) reported

    @eToroService the customer service is HORRENDOUS. I made a USD deposit in USD and they credited 25 usd less. This is robbing users. I tried to reach and they just reply with a copy paste email asking to reply. When you reply you receive another email saying address not in use.

  • Buysell07123125 لا تأتي الامور على قدر حلمك... إنما على قدر سعيك (@Buysell07123125) reported

    @eToro Team... Now more than 20 days for verification.. Any help

  • dondraper101 Don Draper (@dondraper101) reported

    @eToroService @SojkeFN how do we avoid such problems? Please make such process transparent.. otherwise people would abandon this platform

  • Dsvol0 Çags (@Dsvol0) reported

    @LCFC @eToro Rodgers does not know how to get efficiency from footballers. Cengiz, a player with good technical structure and high speed. Çağlar, on the other hand, is a quality defender, but these two players are on the bench. like a joke

  • Cameronn_SE7 Cameron 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Cameronn_SE7) reported

    @LCFC @eToro Quality lads

  • IDreamFilthy Jefe (@IDreamFilthy) reported

    @asherjbaker @eToro Not the only thing they need to fix, their whole platform is a joke

  • ash_320 ashish kalani (@ash_320) reported

    @eToro funds wire transferred to my eToro account on 29/12/20. Still does not reflect in my account and unavailable to trade. No reply from customer service. Terrible.

  • kkewal2911 kkewal murarka (@kkewal2911) reported

    @eToroService Created an a/c since 7th January & trfd 2000 USD but still neither my a/c is verified nor cancelled and no update on funds. Have shared all supporting documents for long but there is no response Complain #01542591 and 01571351 Can somebody help urgently

  • Efbr22 Efi (@Efbr22) reported

    @eToro I am waiting to get a response since Jan 07 for a basic question. Wonderful customer service.

  • lola_fen Lola Fen (@lola_fen) reported

    @eToroService @eToro Hey etoro team. It's the second bug in two weeks. We paid good money (hidden fees) for your services. Can you please do something to résolve the issue quickly ? Kind regards.

  • Cristobalnazar3 Cristobal nazar (@Cristobalnazar3) reported

    @eToroService I DEPOSIT WITH MY BANCK the 08 THIS MONTH AND I STILL DONT SEE MY MONEY IN THE APP, PLEASE HELP ME!

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