eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Hamburg, HH | 3 |
| Budapest, Budapest | 1 |
| Manchester, England | 2 |
| Besançon, Bourgogne-Franche-Comté | 1 |
| Tarare, Auvergne-Rhône-Alpes | 1 |
| College Park, MD | 1 |
| Taunton, England | 1 |
| Bacoor, Calabarzon | 1 |
| Dresden, Saxony | 1 |
| Adelaide, SA | 1 |
| Reading, England | 1 |
| Kuala Lumpur, KUL | 1 |
| Maintal, Hesse | 1 |
| Nice, Provence-Alpes-Côte d'Azur | 1 |
| Paris, Île-de-France | 1 |
| Duisburg, NRW | 1 |
| Newport, England | 1 |
| Leeds, England | 1 |
| Bastia, Corsica | 1 |
| Haywards Heath, England | 1 |
| Melbourne, VIC | 1 |
| Schwäbisch Gmünd, Baden-Württemberg | 1 |
| London, England | 1 |
| Cardiff, Wales | 1 |
| Halle (Saale), Saxony-Anhalt | 1 |
| Mansfield, England | 1 |
| Toulouse, Occitanie | 1 |
| Chelmsford, England | 1 |
| Mössingen, Baden-Württemberg | 1 |
| Leipzig, Saxony | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Seso (@RSeso2) reported@eToro please fix the iPad App, it no longer shows the account balance on the home page in the portrait view.
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Mr. Cold (@Javier_Cold_) reported@eToroTeam 26 days of @eToro blocking my money in a breach of contract and their own T&Cs, 22 days to review a single bank statement. This is the customer service people can expect from them... @yoniassia your guys are doing a great job...(irony)
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Michael berridge (@Michaelberridg3) reported@eToro FINRA COMPLAINT PENDING IF YOU DON’T RELEASE THE RESTRICTION.
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Ruben (@rubendigital) reported@eToroTeam @eToro But You can block peoples funds and don’t even reply or help. Guys Watch out with these guys!
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Michael berridge (@Michaelberridg3) reported@eToro FINRA COMPLAINT PENDING IF YOU DON’T RELEASE THE RESTRICTION.
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Dan (@dancatroc) reported@eToro My wife was sim hacked and lost access to her account. She opened a ticket 4 days ago and is still getting messages saying her money is being transferred into crypto. This is outrageous. Funds are not safe on this platform and customer services are non existent.
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Mr. Cold (@Javier_Cold_) reported@eToroTeam Sure! (irony) That's what you said a few days ago, and I am still waiting. My money is not working for me; it's working for you, as you are the one holding it. You can't be trusted.
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bedebu (@Bedebu) reported@eToroTeam I've been logging in using my Gmail. I don't have a separate password. How am I going to login to offline mode? There is no option login with Google.
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Martin Billionaire Parody🕷🦄 (@qotsa75) reported@eToro I've blocked you how ******** are you showing up on my feed??!
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EOSE$50B/MSTR$1T🔋🅰️🟠 (@TeslaJLP) reported@eToroTeam I got a generic reply saying due to price gaps or volatility then the ticket was closed. Neither of those are issues with Metaplanet and trading has been unavailable for at least a few days
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DJB (@insiderknowldge) reported@eToroTeam I’ve now managed to login to have found that my request via backtrader was closed at a price that wasn’t even the case when I requested the close, nor at market price when I logged in (it closed as I logged in). I require compensation for this as it’s ridiculous this has happened
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Da Pah Kwan Yin San (@kwan_yin_san) reported@eToroTeam So what was the reason for the issue?
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Adam Wardle (@adam_wardle) reported@Everton @eToro Deserve to go down let the premier leauge down
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koffiboi (@werebohemian) reported@Everton @eToro Jordan’s need to clam ******** down and not cost us at 89th minutes to this ******* side 😤
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Kennyblaze (@Undaunted0001) reported@eToro @premrugby Please don't use this platform, you will surely regret they lock people money can't withdraw worst costumer service ever