eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
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Withdrawals
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Berlin, Land Berlin | 2 |
| Barcelona, Catalunya | 2 |
| San Rafael, Castilla y León | 1 |
| Barrow in Furness, England | 1 |
| Rennes, Bretagne | 1 |
| Bonn, NRW | 1 |
| Ejea de los Caballeros, Aragon | 1 |
| Steinfurt, NRW | 1 |
| Zürich, ZH | 1 |
| Marktheidenfeld, Bavaria | 1 |
| Herentals, Flanders | 1 |
| Zug, ZG | 1 |
| Balaguer, Catalunya | 1 |
| Watford, England | 1 |
| Caerphilly, Wales | 1 |
| Arth, SZ | 1 |
| Valencia, Comunitat Valenciana | 1 |
| Santa Cruz de Tenerife, Canary Islands | 1 |
| La Laguna, Canary Islands | 1 |
| Burton upon Trent, England | 1 |
| Birmingham, England | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| San Sebastián de los Reyes, Comunidad de Madrid | 1 |
| Zipaquirá, Departamento de Cundinamarca | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Sean Dadson
(@sparkysaintsean) reported
@eToroService I’m not sure why you used the word ‘scam’ there, I certainly didn’t! I was just expressing my opinion of your standard of service, which I think has been poor. I’ve already logged in and started the process to retrieve my money. Not sure what ticket number you’re referring to.
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Paul Gan
(@PaulGan15) reported
@eToroService @eToro Why can’t I close trade before pre market!!!!!!!!! Damn errors happening again. After **** happening a day ago still got bloody issues!!!!!!
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Carlos Carli
(@CarlosCarli) reported
@eToroService @eToro I can’t submit my documents because I can’t authenticate my phone number. That’s where I need help. It’s been 15 days since I first contacted the team about this. Still nothing. Please escalate
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Horace
(@ProperMyGander) reported
@eToro Just got to make sure that people can login, the markets open on time, balances don't display accidentally as zero, and customers can close trades, and then you're there! Joke of a company, avoid at all costs.
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John H
(@johneliehaddad) reported
@eToroService I don’t understand why you guys are so bad at what you do. This is the worst trading platform ever created, shittiest customer service and bullshit of a service. #scam #etoro #etorosucks @eToro @eToroUS
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Salah ali
(@Adem27836880) reported
@eToro hello I'm having trouble login in to my account
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💧🎀ThePerformanceCoach
(@ThePerformanc10) reported
@eToro Your email reply 2 my friend email is unhelpful. Wot operating system? Wot app version? Wot network? Screenshot of message req’d 🙄 Overkill Frustrating He needs help 2 quickly close out 5 profitable trades. What happens if he loses $ while he waits?#poorcustomerservice
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Christian Schüpfer
(@Chris_shpfr) reported
@eToro Worst broker
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Usman Qureshi
(@qusman99) reported
@eToro my brothers account on etoro is limiting due to some reason we’ve been waiting for it to be activated for quite some time now. I raised the issue long time ago but there hasn’t been any response. Please help me out.
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AZ
(@CesarAzmitia) reported
@eToroService In fact, thanks to his platform issues, I'm still stuck in stocks that I should have sold while they were out of service.
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Anders Greve
(@AndersGreve5) reported
@eToroService @eToro Don’t use eToro they will not payout and have ****** service unresponsive and simply ****** - find another platform
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Bitcoin and etherium deliver
(@Evode36907595) reported
@eToro hello !? I want some help of how I can buy bitcoins from Central Africa republic. Any one here can help me thks.
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elizabethfinn
(@elizabe98221933) reported
@eToroService How about refunds for Jan 27 issue?! Already 3 weeks and still under review?
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Emily Caswell
(@emicaswell) reported
@eToro signed me out, can’t get back in, need to close a deal. You haven’t sent me a password reset, please can someone help
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Dziglavs
(@Dziglavs) reported
@eToro Hello, I am waiting whidrawal of my funds for month and a half, 28 working days.On 3th of february on my ticket for complaint, you answer it is resolved. When i put money it is on my account, but whitdrawal is other story.
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