eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
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Withdrawals
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zaragoza, Aragon | 4 |
| Hamburg, HH | 2 |
| Reading, England | 1 |
| Kuala Lumpur, KUL | 1 |
| Maintal, Hessen | 1 |
| Nice, Provence-Alpes-Côte d'Azur | 1 |
| Paris, Île-de-France | 1 |
| Duisburg, NRW | 1 |
| Newport, England | 1 |
| Leeds, England | 1 |
| Bastia, Corse | 1 |
| Haywards Heath, England | 1 |
| Melbourne, VIC | 1 |
| Schwäbisch Gmünd, Baden-Württemberg Region | 1 |
| London, England | 1 |
| Cardiff, Wales | 1 |
| Halle (Saale), Saxony-Anhalt | 1 |
| Mansfield, England | 1 |
| Toulouse, Occitanie | 1 |
| Chelmsford, England | 1 |
| Manchester, England | 1 |
| Mössingen, Baden-Württemberg Region | 1 |
| Leipzig, Saxony | 1 |
| Friesoythe, Lower Saxony | 1 |
| Venelles, Provence-Alpes-Côte d'Azur | 1 |
| Köln, NRW | 1 |
| Hettenshausen, Bavaria | 1 |
| Munich, Bavaria | 1 |
| West Liberty, KY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Etzmc
(@Etzmc1) reported
@JimmyC_7 @SouthamptonFC @eToro Quality tonight .. back to the old fraz
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Ian W
(@i12n_) reported
@eToroService LIMIT orders on BNGO not being accepted pre-market this morning NOR at this time. Was fine last night. Could you please fix this asap?
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James Irving-Swift
(@irvingswiftj) reported
@eToroService your support has been less than helpful, my account is now limited due to the lack of support I'm receiving. I can't seem to get my bank statement verified and I don't know why!
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Khaled El-Ghandour
(@kelghandour) reported
@eToroService @yoniassia possibly appointing more agents could help managing your customers issues during such time, having many requests to handle shouldn’t be an excuse for delaying customers transactions for weeks !!
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Muhammad Salman
(@MSalmanNazeer) reported
@eToro I submitted more than 5 time my utility bill as proof of address but no one at your customer service is eligible enough to understand one utility bill which is generated in Arabic. Very pathetic customer service
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Andy
(@andyrlake) reported
@eToroService when will you respond to my support query? Its been two weeks and frankly it's just getting frustrating...
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Chethan
(@chethi_kumar) reported
@SpacGuru @eToro @eToroUS Their customer service sucks
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Anders Greve
(@AndersGreve5) reported
@eToroService The support sucks and you have 1000 euro of mine that I want back.
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wali sultani
(@walisultani11) reported
@eToroService I want my money back I made the biggest mistake of my life transferring $10.000.00 in to this scam called eToro can anyone help get me my family's investment money back I might get blocked from twitter but 35 days ago I transferred $10.000.00 its all gone case 01542696
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Jugu
(@ThisIsJugu) reported
@eToroService I'm still waiting for my money that I withdraw 2 weeks ago. I created a ticket but after receiving the automated message they just closed it without resolving the issue. So I created another one but unfortunately I experienced the same situation. #etoro
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Tom Hennell
(@THennell) reported
@eToro @eToroService your service sucks. Your ADAstaking rewards are abhorrent, you don't share your calculations and your Account Managers don't have any influence. These are not the behaviours of an organisation looking to IPO soon. #OversaturatedStakePools #TerribleService
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susan
(@sussannacb) reported
@eToro Another generic reply today you have all my details to open my account but you hold my money hostage along with hundreds of others. I am reporting you to the Financial conduct association sort my issue out this is looking like fraud.
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Privaty01
(@privaty011) reported
FIX YOUR FEED!!!!!! NOTHING IS WORKING! @eToroService
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Sjur B
(@SuperSjur) reported
@eToroService Why don’t you reply to messages sent there? I already have submitted support tickets and sent you messages. Are you insolvent? Is that why you’re avoiding answering?
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Esteban Noguer
(@estebannoguer) reported
@eToro Worst Customer Service Award goes to.....
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