eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
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Withdrawals
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Barcelona, Catalunya | 3 |
| Grenoble, Auvergne-Rhône-Alpes | 2 |
| Munich, Bavaria | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Zipaquirá, Departamento de Cundinamarca | 1 |
| Vernon, Normandie | 1 |
| Bad Aibling, Bavaria | 1 |
| Nîmes, Occitanie | 1 |
| Goussainville, Île-de-France | 1 |
| Troyes, ACAL | 1 |
| Amiens, Hauts-de-France | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Grasse, Provence-Alpes-Côte d'Azur | 1 |
| Valdemoro, Comunidad de Madrid | 1 |
| Nanterre, Île-de-France | 1 |
| Bochum, NRW | 1 |
| Rastow, Mecklenburg-Western Pomerania | 1 |
| Salon-de-Provence, Provence-Alpes-Côte d'Azur | 1 |
| Milan, Lombardia | 1 |
| Nürnberg, Bavaria | 1 |
| Paris, Île-de-France | 1 |
| Adelaide, SA | 1 |
| Vigo, Galicia | 1 |
| Vienna, Wien | 1 |
| Pasto, Departamento de Nariño | 1 |
| Greater Noida, UP | 1 |
| Santiago, Región Metropolitana | 1 |
| Sydney, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Starving Artist
(@shailendranacom) reported
@eToro why you get to be a cheeky company with a horrible customer care and still keep our money for a service you never provided. The idea is not to seek any apology but get my issue resolved (refund) so I can move to your competition asap.
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Teslanatik
(@teslanatik) reported
@eToroTeam Ok, apparently the system always use the last deposit method used but why it is not possible to choose it? I want Paypal transfer so I will have to make a deposit with Paypal to have it as prefered withdraw service..?
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Ray Vincent
(@RedVin8) reported
What I had left on my balance they stopped answering. I’ve sent almost half a dozen emails to the support team to resolve the issue, but they prefer ignoring paying customers @eToro @eToroTeam
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wesley fernandes
(@wesleygf36) reported
@eToro Why havent i received my withdrawal yet??? Its been over 12 days and when i contact support all i get is automated bot replies saying its under review.
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Delta Jack
(@deltajackmusic) reported
@eToroTeam #dogelon throw $ELON on there, a huge amount was donated to India to support with covid defence
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Mitchell Wickes
(@MitchellWickes) reported
@eToroTeam How comes I’ve never had an answer from you on the app, but only every get a reply on here it’s almost like you give no ***** until it becomes bad publicity on the Twitter feed for all to see.
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Wolf
(@Roberto50229802) reported
@eToroTeam I have this case 02300601 that is giving me headache for over two weeks and I will not stop till your guys give me a solution
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JKDogeMaster
(@jk_doge) reported
@eToroTeam you guys really fricken suck, over a week waiting on a $800 withdrawl i wanted to buy my crypto elsewhere and you made sure to hold the money long enough. asked for a new bank that accepts your deposit even tho you had no issue taking the money, and I sent it #dogecoin
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Litox
(@LeitoLima) reported
@eToroTeam @eToro I deposit funds to invest and the company is not there, so I want my money back and you DON'T LET ME WTF!!!!
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sirous moradi
(@SirousMoradi) reported
@ELON5MASK @eToro People should not lessen to Elon mask he’s a bad person he’s manipulating cryptocurrency market to make his own benefit nothing else
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stone felix
(@Stone_felix09) reported
@enKoding @eToro I had similar experience also, I contacted the support service but they were not helpful,not until I saw a comment about IT_SECURITY_SOLUTION on Instagram who got me full access to my account. They can help you
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a potato with a knife
(@Petar27001214) reported
@eToro The dip, god gosh darn damn it CJ!
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stone felix
(@Stone_felix09) reported
@PallavPreet @eToro I had similar experience also, I contacted the support service but they were not helpful,not until I saw a comment about IT_SECURITY_SOLUTION on Instagram who got me full access to my account. They can help you
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Craig Dunn
(@crayfishX) reported
Seriously @eToro @eToroTeam.... I completely understand if you can't let me actually trade because my passport expired since i joined but blanking out the entire app and not even allowing me to view my positions? WTF?
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Starving Artist
(@shailendranacom) reported
@eToro now my question is...are you guys running some sort of scam purposely charging a fee for a service you never provided not to mention the conversion/transaction fee we paid for deposit (4)
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