eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
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Withdrawals
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zaragoza, Aragon | 4 |
| Venelles, Provence-Alpes-Côte d'Azur | 1 |
| Köln, NRW | 1 |
| Hettenshausen, Bavaria | 1 |
| Munich, Bavaria | 1 |
| West Liberty, KY | 1 |
| San Rafael, Castilla y León | 1 |
| Barrow in Furness, England | 1 |
| Rennes, Bretagne | 1 |
| Bonn, NRW | 1 |
| Ejea de los Caballeros, Aragon | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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mario chavez
(@mariochavez23) reported
@eToro @ApeusM offline tool is not working
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NRauf
(@NLane09) reported
@eToroTeam @eToro @eToroTeam offline tool offered does not work. Can only close some orders. So doesn't help.
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Ask eToro Team
(@eToroTeam) reported
@murali_7393 @eToro Hi Murali, once the system is online, if you believe your position was affected negatively, open a ticket for customer service including the position ID and they will check this for you. The position ID can be found in the Edit trade pop up or once closed in the history tab.
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Ask eToro Team
(@eToroTeam) reported
@Aseeeema @eToro Hi A.M, once the system comes back online, if you believe your position was affected negatively, open a ticket for customer service including the position ID and they will check this for you.
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Barron
(@Franklinforex) reported
@eToroTeam @eToro After it is restored I will close all my positions and withdraw all my money from etoro, very bad platform
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Julien Marchal
(@julienmarchal) reported
@eToroTeam In France : "we find the bug... we are working on it..." Me : "It wouldn't exist at all, this is unacceptable". Reply "unfortunately technical incidents exist". ... What to reply to this... this is just crazy.
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Leonardi marina
(@Leonardimarina2) reported
@eToroTeam you can't do it on Sunday maintenance what a seriously ****** platform
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Ask eToro Team
(@eToroTeam) reported
@NLane09 @eToro Hi NRauf, for other items, once the system is back up, please open a ticket to our customer service and they will assist there.
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Vinny M
(@VinnyM36329834) reported
@eToro 2 hours into trading and cant do a thing!! Fix it asap!
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Ask eToro Team
(@eToroTeam) reported
@zolik7 @NaffahRaphael @eToro Once the system will be back up, for any unresolved issues, please open a ticket with our customer service for a review and assistance in the matter.
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Toby
(@TobyRefresh) reported
@eToroTeam Why do call it "scheduled maintenance" on the website when it's actually unplanned technical problems?
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Rose Thorns #GTTO
(@AprilAubade) reported
@jktdev @eToro terrible
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Veda Reisen
(@ReisenVeda) reported
@eToroTeam and where can I open this ticket? the website is not working and there is no option on the help page.
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Nonameleft
(@Nonameleft6) reported
@eToroTeam @eToro How long is it going to take to fix this problem of yours.
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Chinta
(@ChintaKE_DE) reported
@eToroTeam @eToro This is crazy! The platform still under maintenance? @eToro has *** to be serious
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