eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zaragoza, Aragon | 4 |
| Venelles, Provence-Alpes-Côte d'Azur | 1 |
| Köln, NRW | 1 |
| Hettenshausen, Bavaria | 1 |
| Munich, Bavaria | 1 |
| West Liberty, KY | 1 |
| San Rafael, Castilla y León | 1 |
| Barrow in Furness, England | 1 |
| Rennes, Bretagne | 1 |
| Bonn, NRW | 1 |
| Ejea de los Caballeros, Aragon | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Stoneadrianart
(@stoneadrianart) reported
@eToroService I can't close any positions on desktop of app, why is this? Lost some money already on this...offlinemode.etoro.com is also not working. Time to look for another trading app.
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Bob Strymon
(@BobStrymon) reported
@eToro I've been trying for literally months to get my account verified. Customer service are saying that my documents are verified, but it still shows as 'pending' and I cannot access the 'real' account. Can someone PLEASE fix this for me?
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CookQuery
(@CookQuery) reported
@JoshMichalski @eToro @etoro I can’t close GME trade either. Unacceptable. Anyone else having this issue?
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CookQuery
(@CookQuery) reported
@JoshMichalski @eToro I can’t close GME trade either. Please can everyone else having same issue alert eToro. It’s unacceptable.
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qiuqiu
(@qiuqiu16063511) reported
@eToroService Still cannot set orders. Terrible experience
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Tom Cunliffe
(@VolksDK) reported
@eToroService @eToro Can anyone recommend any better service to switch to for copy trading? Not happy with eToro after how they handled Gamestop
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Martin
(@Martinjavea) reported
@eToro eToro, you make history today. BAD history! We simply cannot trade!
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Russell
(@Russaloo) reported
@Trading212 What are other good platforms to use that don't go down when this happens, looking for suggestions? I'm thinking @eToro or IG?
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Muhammad sajid
(@sajidpti15) reported
@VolksDK @eToroService @eToro Yes 212 is better than etoro they can solve the problem on the spot if u facing any problem etoro is such a lousy customer service
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bé
(@nebulo0125) reported
@eToroService It’s not solved! Can’t login...!!
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Patricio Romero
(@teacher_duck) reported
@eToroService @eToro Hello, I am still experiencing some difficulties, I can't close some positio ns. Offline mode is not working either
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Carles
(@godarthvader) reported
@eToroService Still not working, sems that you urgently need some expertise in infrastructure architecture.
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Freedom Rider
(@Freedom32831878) reported
@eToroService Hey etoro. Why cant we transfer our crypto away to our own wallet as you sent an e-mail out we could do. Tried to contact support numerous times but only get excuses and no answers. getting impatient here. If I dont get any help from you Guys very soon the police is the next step
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Muhammad sajid
(@sajidpti15) reported
@eToroService @eToro Such a lousy customer service everyone facing problem my account is pending verification more than 20 days 212 trading is better than etoro
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Josh Chew
(@JoshChew96) reported
@KevLongSZN @BurnleyOfficial @eToro Pieters actually tries though, even if he isn't top quality he puts 110% effort in... Wood on the other hand...