eToro

eToro Outage Map

The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

eToro users affected:

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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Barcelona, Catalunya 4
Berlin, Land Berlin 2
Grenoble, Auvergne-Rhône-Alpes 2
Munich, Bavaria 2
Madrid, Comunidad de Madrid 2
Steinfurt, NRW 1
Zürich, ZH 1
Marktheidenfeld, Bavaria 1
Herentals, Flanders 1
Zug, ZG 1
Balaguer, Catalunya 1
Watford, England 1
Caerphilly, Wales 1
Arth, SZ 1
Valencia, Comunitat Valenciana 1
Santa Cruz de Tenerife, Canary Islands 1
La Laguna, Canary Islands 1
Burton upon Trent, England 1
Birmingham, England 1
Marseille, Provence-Alpes-Côte d'Azur 1
San Sebastián de los Reyes, Comunidad de Madrid 1
Zipaquirá, Departamento de Cundinamarca 1
Vernon, Normandie 1
Bad Aibling, Bavaria 1
Nîmes, Occitanie 1
Goussainville, Île-de-France 1
Troyes, ACAL 1
Amiens, Hauts-de-France 1
Lyon, Auvergne-Rhône-Alpes 1
Grasse, Provence-Alpes-Côte d'Azur 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

eToro Issues Reports

Latest outage, problems and issue reports in social media:

  • GMaridal Gunn (@GMaridal) reported

    @eToroTeam Technical issues?? At my Page it says planned maintenance... not good....

  • Leonardimarina2 Leonardi marina (@Leonardimarina2) reported

    @eToroTeam you can't do it on Sunday maintenance what a seriously ****** platform

  • gensler_daddy Daddy Gensler (@gensler_daddy) reported

    @dlauer Is this why @eToro hasn't allowed us to open or close any positions all morning keeping our orders parked for 2 hours as received and pending and now after hours are "down for maintenance" (happens way too regularly on important days with big moves)

  • SebSpratt Syntech - DnB (@SebSpratt) reported

    @GaloisGroupG @eToroTeam Literally same. Luckily I'm only new and have very little invested but still fuming I missed such big growth! I also had TPs not trigger even though they were double the % I set! Now ita down!

  • costaballena_ costaballena (@costaballena_) reported

    Dear @eToroTeam system was reinstated and my profit of over 400$ is gone. I have the closing request made through your offline system and sent to customer help . Please reinstate my profits ASAP i attached the screenshot of the offline closing request 🚨 @SEC_Enforcement @eToro

  • pdsa123456789 pdsa123456789 (@pdsa123456789) reported

    @Duhnnae @eToro Close the app and login again. I just did it and closed a position. I hope it works for you

  • TobyRefresh Toby (@TobyRefresh) reported

    @RealEmmetKelly @eToroTeam @eToro It's back down for me.

  • eToroTeam Ask eToro Team (@eToroTeam) reported

    @Aseeeema @eToro Hi A.M, once the system comes back online, if you believe your position was affected negatively, open a ticket for customer service including the position ID and they will check this for you.

  • ReisenVeda Veda Reisen (@ReisenVeda) reported

    @eToroTeam and where can I open this ticket? the website is not working and there is no option on the help page.

  • ChintaKE_DE Chinta (@ChintaKE_DE) reported

    @eToroTeam @eToro This is crazy! The platform still under maintenance? @eToro has *** to be serious

  • changyik chang yik siong (@changyik) reported

    @eToroTeam @eToro System still not working, can’t close pending trade. Please ensure your system is working fine before bring it online. Really bad experience.

  • TobyRefresh Toby (@TobyRefresh) reported

    @RealEmmetKelly @eToroTeam @eToro It's back down for me. Lol

  • OlHa65745090 Uzzie (@OlHa65745090) reported

    @eToroTeam I used provided tools by @etoro to close my positions and they haven't done it. I have lost on it as the result. This is absolutely pathetic customer service on your part!

  • fballan93 Fouad Ballan (@fballan93) reported

    @eToroTeam @hkfama And the difference in value who will handle this ? I did submit a customer service ticket

  • JasonWo65279313 Jason Wolff (@JasonWo65279313) reported

    @eToroTeam @eToro I use gmail to sign in. Offline tool does not support this? What option do I have?

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