eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Grenoble, Auvergne-Rhône-Alpes | 2 |
| Barcelona, Catalunya | 2 |
| Munich, Bavaria | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Vernon, Normandie | 1 |
| Bad Aibling, Bavaria | 1 |
| Nîmes, Occitanie | 1 |
| Goussainville, Île-de-France | 1 |
| Troyes, ACAL | 1 |
| Amiens, Hauts-de-France | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Grasse, Provence-Alpes-Côte d'Azur | 1 |
| Valdemoro, Comunidad de Madrid | 1 |
| Nanterre, Île-de-France | 1 |
| Bochum, NRW | 1 |
| Rastow, Mecklenburg-Western Pomerania | 1 |
| Salon-de-Provence, Provence-Alpes-Côte d'Azur | 1 |
| Milan, Lombardia | 1 |
| Nürnberg, Bavaria | 1 |
| Paris, Île-de-France | 1 |
| Adelaide, SA | 1 |
| Vigo, Galicia | 1 |
| Vienna, Wien | 1 |
| Pasto, Departamento de Nariño | 1 |
| Greater Noida, UP | 1 |
| Santiago, Región Metropolitana | 1 |
| Sydney, NSW | 1 |
| Düsseldorf, NRW | 1 |
| Zapopan, JAL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Luca Rampin
(@LucaRampin) reported
@eToro If you're worried about inflation, literally anything is better than cash. My hedging strategy? Keep buying up shares in quality companies. Can't go too wrong investing in the world long term
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xrp ben 🏴/tel/xdc
(@xrp_ben) reported
@amjadal53356181 @eToroTeam I know mate, everyone I know that has the same issue, is pissed off, No Dm needed, I said what the issue is lol
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Ask eToro Team
(@eToroTeam) reported
@williams21 @eToro Hi de Guillaume, we have requested the customer facing team to assist in this case. We apologize for the delay.
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Marshian7
(@Marshian7) reported
@eToro You have dropped progressivly over the last 2 months from 500, to 100, to 50 and now 10! Do you really think people are that stupid enough to respond to your desperation? This is a warning to stay well clear before the bubble bursts like the South sea & tulips that preceeded it!
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kash
(@allabtkash) reported
@eToro When we would be able to send crypto directly to hard wallets? I have stopped using etoro as it does not let me, massive turn down that cant hold crypto bought on etoro on cold storage and why the limits? Another massive turn off, not everyone can buy big chunk of crypto?
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Janez Kranjski
(@JKranjski) reported
@eToro Ever since you switched my account from UK to Cyprus and didnt switch me back I withdrew all my funds. No sense in having 50k€ in it while insured only up to 20k€. Not to mention 0 response from my rep even when I was on Platinum+. **** service.
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Tomas Hornak
(@tomas_himself) reported
@eToro Are you planning to fix auth with google without 3rd party cookies? This is 101 solvable by junior developers, I'd expect little bit more from company being responsible of what you are responsible of...
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𝒫𝒾𝓃𝓀 𝒮𝒽𝒶𝓇𝓀 • Floki DAO
(@pinksharkcrypto) reported
@valhallaraider @eToro I don’t see mine in there hmm 🤔 may have to fix that 😜 #Floki
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TMG CptDuDuBronze
(@CptDuDuBronze) reported
Yo @eToroTeam and @eToro this is a MAJOR ISSUE!
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Bitcoin Animal 🐾
(@BITCOIN_ANIMALS) reported
@eToro When you Support more crypto on the etoro money wallet? On 13.02🤔
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Dom
(@Djgall94) reported
@eToro I'm trying to close my account, customer service ticket will not upload and etoro app will not let me close trades and withdraw money, ridiculous app and customer service.
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ミ★ 𝘊𝘭𝘪𝘷𝘦 ★彡
(@TechClive) reported
@eToro I have sent a DM to @eToroTeam. FYI, the problem is that I do not have a 'Withdraw Funds' tab on the left-hand menu bar.
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Evi
(@Evi15581584) reported
@eToro How about adding to the wallet so crypto can be moved if customer so wishes. Your competition is leaving etoro behind.
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Ask eToro Team
(@eToroTeam) reported
@chevvykevvy @eToro Hi Kevin, if you have a continuous problem with 2FA please approach our customer service to try and resolve this for you.
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ZionLionRyan
(@ZionLionRyan) reported
@satoshisbitch @eToro God help us.