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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Sign in (63%)
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Online Play (27%)
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Glitches (4%)
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Game Crash (4%)
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Matchmaking (3%)
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Hacking / Cheating (%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Sign in | |
 New York City |
Matchmaking | |
 São Paulo |
Matchmaking | |
 Leicester |
Online Play | |
| Hyderabad |
Sign in | |
| São Paulo |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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𝔍𝔲𝔩
(@ZulhilmiAsri) reported
@EAHelp @j34g23 Fix my account too. Your game bugged!!!!
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Anthony
(@anthonyngai) reported
@EAHelp Hi Sue, thank you for helping me. I completed all your directions above and it did not fix the issue.
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'SPARTACUS'
(@Del666111) reported
@EAHelp My youngest son cannot shot, or slide tackle on his Fifa 21. Any ideas what the issue maybe please. Many thanks
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Guyster
(@GuysterOfficial) reported
@EAHelp @EA How come every time I play one match on Apex and go to ply another I get an error msg and can’t ply unless I restart my game and just for the issue to repeat itself????
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SpaceGema
(@SpaceGema) reported
@EAHelp Can you guys please fix the bug where my stats, challenges, banners, xp dont save after closing out of Apex Legends! Can you guys please adress this! There are a lot of people in the Apex community stuggling right now!
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Laura James🌏
(@Laura86326) reported
@thebeast470_ @EAHelp I'd similar hack/hacked issues not until Hacker_prince10 on Instagram helped me recover my account
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Zynn
(@MZynnie) reported
@EAHelp fix the damn trial u ****** company
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Pete sykes
(@PetejSykes) reported
@EAHelp Kat any chance you can help regarding this issue ?
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Lincoln
(@bigplaylinc) reported
@EAHelp you guys need to unlock the full game your timer is broken i was ****** outta my money let’s go
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LilBrothaRetro
(@LilBrothaRetro) reported
@EAHelp @Respawn Fix this
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ali
(@alialsomairi) reported
@EAHelp fix your terrible game
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Jasmin
(@Omerasevic_J) reported
@EAHelp Start menu before u get in. The area where u can change servers before entering the main lobby completely. Once I get to the main lobby my game freezes and the error pops up.
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Adrian R
(@driving_song) reported
@EAHelp @EAPlay I have been trying g to access game with 5 hrs left since yesterday and I am still not able to login... is there a time frame on this?
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Gavin Cooper
(@mirlin55) reported
@EAHelp Hey, I'm still having account reset issues on Apex. Got to level 5 this time, after winning a match. When loading into the next match it reset me. Have to redo the tutorial again. Any possible fixes or causes for this? PSN: Mirlin55
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Marek
(@Marek38131030) reported
@PlayApex @apexlegends @EAHelp Hi. My ranked system is in bugging it is deranking me after a i restart my ps5. Like today I got to gold 3, and logged off then I logged in again my ranked system was back to silver 3 it is been happening sins yesterday. And I haven’t had any sort of problem
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Splashy
(@CodyNurden) reported
I’ve been playing Rivals on NHL 21 for the past 2 days and got into Diamond yesterday, I loaded up nhl today and I’ve gone back down to platinum, it’s not a huge problem just wondering why that happened? @EAHelp @EASPORTSNHL
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Tyson Mathias
(@TysonMathias2) reported
@EAHelp everytime I get on to play my early access I get a message saying disconnected from server sign in to continue. I still have 5 hours left. I can log on to madden 21 and play everything fine. Please help!
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Sami ✊
(@SamiHarmoush) reported
@EAHelp you can fix this by giving people another madden trial that barely used any of the first one or give the hours back
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michael
(@mef_57) reported
@EAHelp @EASPORTSFIFA @EAFIFADirect getting the EAS FC catalogue update 1 damaged message on the beta, any fix for this?
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claude grasso
(@claude_grasso) reported
@EAHelp I have the same problem my rank and level
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Blossom ✨
(@awfulslave) reported
@George99519642 @EAHelp Having the same problem !! My friend gets to diamond and gets back down to platinum like how is that possible . I lost hundreds of rp doesn’t get saved it’s annoying .
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KillerBomb85
(@Killerbomb85) reported
@EAHelp @Respawn I keep having my apex account reset whenever I close the game and re-open it,I tried deleting and re-downloading it to try and fix but it didn't help,if this were to be fixed it would really be appreciated.
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Insert stupid meme here.
(@bramhabs98) reported
I'm cancelling my pre-order if @EAHelp and @EAMaddenNFL don't fix the fact they stole my 10 hr trial. They also nerfed rewards in MUT. Been playing Madden since 1990 but this is it.
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michael harvey
(@Mickythumbs1) reported
@EAHelp how about a fix for the shocking glitch where my 10hours of ea access evaporated in 6 for madden22 , the devs are looking into it , but how are you going to handle this guys , @TheRealR1VAL
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Sebastian Borup
(@Borup23) reported
@EAHelp Fix The madden trial problem or just at least say somthing abort it!
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AshTrayBob
(@calebcult) reported
@EAHelp why is it that everytime I win a game on fifa 21 there “is an error contacting EA servers” and then it counts as a loss?
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asseryls
(@asseryls) reported
@EAHelp @ctrlfreak5 I am having the same problem, I recently just purchased apex tokens then bought a legend but it seems that the game created a permanent save where no matter what I do my progress goes back to that certain point after I close out the game
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Shane Liebler
(@sliebler9183) reported
@EAHelp Just Contacted your live support for some answers to the progress reset bug and they directed me to post on here . Is there a hot fix in the works for this ? I would really like to put the new heirloom i got for my octane to use without having to reequip it every game
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dave ortiz
(@daveort12214701) reported
@EAHelp hello this is now my third time trying to contact you guys about my issue. It is going on almost 2 months with absolutely no response. I was told I’d be getting one soon but nothing. Can I please get adequate help?
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Mango Sentinel
(@MangoSentinelKC) reported
@nasgotkixs @EAHelp Same here. Constantly freezes and gets error messages