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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

EA Games Outage Chart 03/21/2023 10:20

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Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

  • Sign in 67.76% Sign in
  • Online Play 22.30% Online Play
  • Glitches 4.16% Glitches
  • Game Crash 3.04% Game Crash
  • Matchmaking 2.42% Matchmaking
  • Hacking / Cheating .31% Hacking / Cheating

Live Outage Map

The most recent EA Games outage reports came from the following cities::

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United StatesJefferson City Online Play
United StatesStatesboro Sign in
United KingdomPeterborough Glitches
GermanyFrankfurt am Main Online Play
GermanyDüsseldorf Online Play
United StatesLawrence Online Play

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:
  • LittleMoOh Morgane ❤️ (@LittleMoOh) reported

    Have been trying to reach someone (ANYONE at this point, a human would be great) at @EAHelp because of troubles to log in since I was forced to switch to the EA App last week and I’m just getting emptiness, which is really great customer service. @TheSims

  • AhamedAnsariM Ahamed Ansari M (@AhamedAnsariM) reported

    85+ campaign picks not working after completing it no way to find the picks?player on PC Please fix @EAHelp @EASPORTSFIFA @EAFIFADirect

  • Protenpinner Clifford Stewart (@Protenpinner) reported

    And the servers are down again. Fix them FFS, even if it's down for a few days @EAHelp @EAFIFADirect #FIFA23

  • bigballerboi3 CurMickey🗿🗿🗿 (@bigballerboi3) reported

    Rest in Peace my Star Wars Battlefront (2015) progress. It was wiped away in the EA server crash @EAHelp #starwarsbattlefront

  • shyguyspirit Johnnie (@shyguyspirit) reported

    So @EA forces you to use the horrible EA App. So I can't use Origin anymore and I can't even use the EA App because there is service issues. I hope @EAHelp resolves this.

  • holmesdetection Viserys Targaryen’s Ghost (@holmesdetection) reported

    Getting Sims 4 thru steam since @EAHelp can’t be arsed to actually fix the EA app.

  • dorschball Dorschball (@dorschball) reported

    Hey @EAHelp @EAFIFADirect we cant even play with friends anymore on co op battles even without any Fut Baller in the team we cant play cause it says theres issues with player data in the hosts team…. How about you fix that issue?? Its obvs you created that issue past days…

  • aarose513 AbdulAzizRose (@aarose513) reported

    Anyone facing server issues? cant login to fut! #eahelp #fifa23

  • ryuguji77 Ryuguji (@ryuguji77) reported

    3 times ea server disconnect while playing fut draft @EAFIFADirect @EAHelp . Fkcoofffff wasting my time and coin and draft 🖕🏻🖕🏻🖕🏻🖕🏻🖕🏻🖕🏻🖕🏻🖕🏻🖕🏻🖕🏻🖕🏻🖕🏻🖕🏻🖕🏻🖕🏻🖕🏻🖕🏻🖕🏻🖕🏻🖕🏻🖕🏻

  • andresitru ANDRESITO TRUJILLO (@andresitru) reported

    Day 36, the error continues, the game never opens and neither the gurus, nor those of @EAHelp,@EAlatam nor @TheSimsMobile give any statement or any sign, seriously it's angry, I would like to be patient, but definitely this situation is very exasperating....

  • Wevy19 Kevin (@Wevy19) reported

    .@EAHelp @EASPORTSFIFA I am getting a Data Mismatch error while trying to play coop on xbox. We both have deleted all settings and redownloaded new squad files. any fix for this? #Fifa23

  • chels51 Chels (@chels51) reported

    200 hours in on Sims 4, the new update corrupted my save file, complete broke my game, & I’ll likely have to start a new save file to fix it. AND @EAHelp can’t be ******* bothered to answer any of my attempts to ask for help. Looks like this is the end of my Sims era. I’m done.

  • ravislover liv (@ravislover) reported

    still waiting for @EAHelp to fix my sims

  • PuzzledPlumbob PuzzledPlumbob🧩 (@PuzzledPlumbob) reported

    yesterday it took me an hour to launch the sims 4 because the ea app kept giving me the error 500 today it keeps failing to launch the sims 4 why is it so difficult to launch a game I own and want to play just because your app is incompetent? @EAHelp

  • IsabelvanTol Isabel (@IsabelvanTol) reported

    Does someone else also have a lot of lag in the sims 4 all of a sudden??? Never had a problem with this but now my game is really laggy and it’s really annoying @EAHelp ??

  • Alex42879031 Warrior 7 (@Alex42879031) reported

    fix your game @EASPORTSFIFA @EAHelp . i have now won 4 games in a row in fut champs but when he rages quits it says (Error communicating with ea servers) with me still having internett conection

  • M0ll3_ Alex | Molle (@M0ll3_) reported

    Hey @EAHelp been playing Mass Effect Andromeda for last couple of days and today, for whatever reason, it tells me "Missing Online Access". Therefore I can't go online / resume my playthrough. Is it a server problem or is it on my end?

  • _ninivesilva Nínive Silva 🏳️‍🌈🧑🏻‍💻⚜ (@_ninivesilva) reported

    Olá @TheSims @EAHelp @EA the new expansion came with error 0, what do I do? Game on Xbox S/X console. I can't save the game

  • leonie_wileman Leonie Wileman (@leonie_wileman) reported

    Anybody else had issues with @EA and buying Apex coins on @PlayApex ? We have bought and paid for coins and not received them, we’ve provided proof of purchase and @eahelp won’t allocate or refund us because our screenshots are not taken on a PC 😡 Get with the digital era EA!

  • MordinIsFardin Mordin (@MordinIsFardin) reported

    Yo u ******* moron ***** why ******** do u reset all our settings on the game?? Its been a problem since the start of the game, fix it maybe u absolute idiots @EASPORTSFIFA @EAHelp

  • AthenaLentz Athena Lentz (@AthenaLentz) reported

    Come on @TheSimsDirect @TheSims @EAHelp I’ve been trying to download since yesterday and it says preparing and download error what the heck? #sims4growningtogether #Sims4

  • JustNicholsB Bruce Tyrone (@JustNicholsB) reported

    I really hate @EAHelp and @MaddenNFLDirect sometimes, fix the ******* issues and quit making bullshit plays OP..:and for God’s sake can you fix the problem with legends cards on MuT, I can’t get rid of cards because I get kicked from server

  • itsmekyliebree 🌈Kylie Bree🌈 (@itsmekyliebree) reported

    Has anyone else had issues with installing the new pack? Ive been trying to install it for 30 mins now and its stuck on "preparing". My internet is fine and nothing else is open. @TheSims @EAHelp

  • chubbsgoat166 Guedo Ning Fukui (@chubbsgoat166) reported

    I am having a glitch in pro clubs where it says an unexpected error occurred while trying the club operation. This happens when I join a pro club lobby and my friends are in there but when I join first I am able to join but then they can’t join. Is there any fix? @EAHelp

  • Jordanhennebur1 Jordan (@Jordanhennebur1) reported

    Okay @EA what is going on. It’s been 3 hours now and I still can’t download the #sims4growingtogether this is disappointing and has honestly made me not even excited for the pack.. after the issues with the preorders and now this. Seriously fix your stuff @TheSimsDirect @EAHelp

  • Keenan337 Keenan 🌈 (@Keenan337) reported

    I bought Growing Together through Instant Gaming and now it says that the download can't be done because of an error and I should try again later. Release is now 1 1/2 hours ago. What's going on #EAhelp #Sims4 #GrowingTogether

  • cowboy_spam Cowboy stream of consciousness (@cowboy_spam) reported

    If @EAHelp doesn't fix the issue with people being unable to download @TheSims 4 Growing Together soon, imma drive to their offices and chain myself to their railings idgaf

  • Lu_Does_F1 Lu (@Lu_Does_F1) reported

    Is anyone else still struggling to download Growing Together because of a "download error" on the EA PC app? I've tried on my gaming PC and my laptop and its just not working @TheSims @EA @EAHelp

  • Songbirdzzzs Songbird (@Songbirdzzzs) reported

    At this point staying quiet is letting stuff like this sweep under the rug…. Thousands of TS4 players are unable to log in, launch their game, and are even missing their DLC. There has not been an official announcement from @TheSims @EA @EAHelp regarding this issue.

  • melissa___ Melissa McCarthy (@melissa___) reported

    I preferred it Tuesday when I just couldn't get into the app. Today the download errored, I got kicked out, got back in now it's only giving me an option to PURCHASE the game I have paid a LOT of money for. #TheSims4GrowingTogether @EAHelp @TheSims Fix ittttttt