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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Sign in (48%)
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Online Play (37%)
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Glitches (7%)
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Game Crash (6%)
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Matchmaking (3%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ruse |
Sign in | |
 Higashinaganuma |
Online Play | |
 Calgary |
Matchmaking | |
 Prenton |
Online Play | |
| Prenton |
Online Play | |
 Bünde |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Santiago
(@Santiag23691783) reported
@EAHelp Since yesterday l cannot upload the battle pass due to an error that resets everything how am l going to recover the money l invested in it if it does not let me level up
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Baby Sasuke
(@HunchoJr_) reported
Hello Ea, I am currently facing a problem while playing apex legends. The game will load for me and start up and run normally but in about 5 minutes of me playing the game it will freeze the game and all i can do is close the application then it blue screens me. @EAHelp
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justjsp
(@justjsp1) reported
@EAHelp That is unfortunate. You can understand how I feel as a paying customer that your support team will no longer assist by call or chat in resolving this issue. Can you make sure my account is able have recovery attempted by your support team?? They are not calling back or chatting
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👋
(@AlexHust07) reported
@EAHelp Hi I have a problem with the fifa 22 beta. It says "You need to be online and have the right permissions to play the fifa 22 closed beta. Please sign in with the account that you provided for access." What can I do?
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Sir.Turki
(@troki59) reported
@flipmestar @EAHelp We need solve for this issue pls @EAHelp
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Mick dolan
(@mickdolan23) reported
@EAHelp I cant connect to fifa21 is there a issue?
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justjsp
(@justjsp1) reported
@EAHelp Can you at least tell me why the sign in requirement?? Maybe someone hacked my account and I’m locked out lol I don’t even know. Can you give me some update on my account status ?
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alexbtontito
(@AlexbDumb) reported
@EAHelp Im tired of lagging or my game just freezing for like a second and its costed me games before in ranked and public matches. It makes the game non enjoyable when I die and the other player gets rewarded for something that happens in my game.
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Trey Robinson
(@RobinsonTheIII) reported
@EAMaddenNFL @EAHelp I can’t access my trial and I’m “too early to the game”? Gotta fix this
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justjsp
(@justjsp1) reported
@EAHelp Bruce, I’m tellin you - they’re not letting me chat, and they’re not calling me back. I’ve tried. I’ve tried everything. I’m not a hacker and nothing has changed on where I play or anything. Why require the password change suddenly? 10+ years no problem til now. Help me please
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Kozyboii
(@DIESINNN) reported
@EAHelp All my RP just vanished , fix y’all game
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Theron Jr
(@TJR904) reported
I’ve spent more time trying to get past server errors than actually playing Madden 22 @EAHelp @EAMaddenNFL 🖕🏽
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Super Saiyan Cabby28 #RIPKobe
(@SSJCabby) reported
@EAHelp Only fix people want is there time back from this broken trial some people didnt even play a 2 hours
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audiospace720
(@audiospace720) reported
@EAHelp @SethBro66631534 is the problem fixed?
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Shōnen Shirogane🐝🇯🇵
(@yukihira_326) reported
@EAHelp I was wondering if you could help me with an problem im having with an certain game
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Nathan Benchea
(@benchea_nathan) reported
@EAHelp Plzzzz fix this soon and try and reset it cuz this is annoying bro
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Jeffrey Gollenberg
(@JeffGollenberg) reported
@TheActualCC @EAHelp Well it is 10hrs but you subtract 4hrs for full game solos 2hrs for lagging servers, and 2hrs for the delay and missing preorder stuff ps and pc player had to deal with. So,...........they have 2hrs to fix the issues and GO!!!!!! lol.
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Sir.Turki
(@troki59) reported
@PlayApex @EAHelp @PlayApex i have problem in my account , the last 10 games played doesn't count in my record , pls i need help to solve this issue
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Ryan
(@rcarlsn612) reported
@EAHelp @MrDHernandez so you respond to non #timergate problems????
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Obito
(@Tapfish13279282) reported
@EAHelp pls apex bro pls i wann hit level 445 and even 450 i would been 447 by now if not for this glitch pls fix
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Twin
(@Twin94998978) reported
@EAHelp Hello, ea. I know this is a problem and i know it will take tome so im just wondering when you do fix the issue will our account ranks go back to as they should. Im asking this because it has just happened twice now. You probley won't see this but o well.
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justjsp
(@justjsp1) reported
@EAHelp I am definitely trying new information during my account recovery. I only have so many addresses and phone numbers the account might be under. Eventually I’ll get it, but I need an agent to talk/chat to help me. I’ve never had this issue before this sudden pw change requirement.
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westgoat
(@adam43953861) reported
@EAHelp my stats aren’t tracking for apex is this a known problem and is it going to be fixed?
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LESbianMessican
(@sbian_le) reported
@EAHelp But if there’s a training loophole y’all fix that in a few hours. When it’s false advertising you’ll investigate until the trial period is basically over. How professional
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McLaurin
(@Mclaurin31_) reported
@WDillingham @EAHelp lol I guess I won’t waste my time writing. I had the same issue.
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GRIZZLY
(@Ascura12) reported
@Muthead Maybe if @EAHelp would fix my trial then I can give you an honest answer
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Kozyboii
(@DIESINNN) reported
@EAHelp All my RP she vanished fix y’all game
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J.G.M.
(@johnmoniak) reported
from
Vaughan, Ontario
@EAHelp @Respawn apex progress issue. My progress reverts to previous session after I log out. Battle pass , stats, and weekly challenges all reverting after logging out. Noticed it today. I took a few screenshots i can dm to you if you want. Please fix and give me my progress
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🐺Michael Lamesa🐺
(@Lycanwerewolf4) reported
@EAHelp @Respawn How about bu fixing most of the glitches especially the battlepass because i bought all to 100 and never got my rewards Apex Fix it pls
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eli🖤
(@ELISZN___) reported
@EAHelp fix madden trial plz