EA Games Outage Map
The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EA Games users affected:

Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Paris, Île-de-France | 3 |
Mannheim, Baden-Württemberg Region | 2 |
Istanbul, İstanbul | 2 |
Sydney, NSW | 2 |
Milan, Lombardia | 2 |
Stoke-on-Trent, England | 2 |
Orlando, FL | 2 |
Potters Bar, England | 1 |
Los Angeles, CA | 1 |
Nutley, NJ | 1 |
Cuernavaca, MOR | 1 |
Columbus, OH | 1 |
Lille, Hauts-de-France | 1 |
Jacksonville, NC | 1 |
Vilnius, Vilniaus apskritis | 1 |
Surrey, BC | 1 |
Porto Alegre, RS | 1 |
Hünenberg See, ZG | 1 |
Lund, Skåne län | 1 |
Dammam, Al Minţaqah ash Sharqīyah | 1 |
Belleville, ON | 1 |
Carrollton, TX | 1 |
Ligonier, PA | 1 |
Shiraz, Fars | 1 |
Saint-Erme-Outre-et-Ramecourt, Hauts-de-France | 1 |
Biloxi, MS | 1 |
Knoxville, TN | 1 |
Shreveport, LA | 1 |
Stanbridge East, QC | 1 |
Kansas City, KS | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Dave 🌟 (@Davecoolguy) reported
@EAHelp I'm having trouble receiving my verification code for the Simpsons Tapped Out. The email I entered is correct, but the verification code is not being sent to that email.
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jumblejus (@jumblejus) reported
Anyone know how to fix the infinite loading screen in Apex? @PlayApex @Respawn @EAHelp
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crystal_boy_19 (@crystalboy191) reported
@EAHelp @Raygunruss I've had the same problem. It resolves itself. But idk what causes it or how it resolves.
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helin (@konusmakopek) reported
I requested help from your site. Priya S. emailed me but I don't think she even read my request. because he posted an irrelevant link from the problem I mentioned. I just want to play sims but no one is helping me. my ea report kode: 87435456 @EA @EAHelp
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Chris **** (@fissdyke) reported
@EAHelp Yes I tried Fortnite and Call of Duty and both connected to the Internet but Fifa is still giving the same error
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Lumarai (@LumaraiOG) reported
@Rickshade3 @EAHelp Just bought one and received same problems. Did you ever find a route to make it work?
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👴🏿 (@rengoky0) reported
@EAHelp i’ve been having some problems with the sims 4 after the 7/20 update. after my game updated i got on, started playing my current household but then i noticed all the doors were gone. so i went into build mode & tried replacing the doors. but when i try placing them-
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ian blackburn (@iblackburn1) reported
@EAHelp hi, my son is having a problem with Fifa 21 on Xbox one. He cannot play on co-op games as his friends list has gone. Can you help?
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Camilo Costa (@k11costa) reported
@EAHelp @RandyFistburger Hey Randy, did EA fixed or helped you? Having the same issue for 5 days in a row.
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davis (@davisk326) reported
@Maddogg96 @EAHelp Dm @movicyberhelp ASAP he help me solved my problem when I have similar issue with my banned account. His good and fast
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Dr. Prof. Batman, Lord of Saturn (@tormentedcactus) reported
@EAHelp I don’t have an issue receiving the code, I just don’t feel like turning on my computer to get a code to play a game that I already own I should just be able to turn my game on and play it. Now I deleted the game entirely
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Nat (@AnarchoNat) reported
@EAHelp Summer Stars volley objective is broken
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Rickshade aka Uncle Ricky (@Rickshade3) reported
@LumaraiOG @EAHelp No unfortunately nothing worked and it's a known problem just for the Xbox servers. We had to move several events around which was sad. But I think this was it for me if they don't fix it. Just ready for 2042.
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Jesse Zamora II (@ZtotheIZZY) reported
@PlayStation @EAHelp the origin account connected to my psn is a different email that I never used but didn’t want. Didn’t realize origin would hold all of my data and prevent me from using apex with the same account on a pc. help I’ve spent over 8 hours of time trying to fix
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zak (@zak57228307) reported
@EA @EAHelp @EA_whatever_the_fuck your EA Play app on console is broken beyond my control. It’s frustrating to pay for a service that is essentially scamming me at this point. Granted it’s only $5 so who gaf, but I would expect to get the service I pay for. PSA: DO NOT BUY THIS