EA Games

EA Games Outage Map

The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EA Games users affected:

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Gummersbach, NRW 3
Perth, WA 2
Edinburgh, Scotland 1
Athens, TX 1
Brisbane, QLD 1
Chesterland, OH 1
Dallas, TX 1
Northampton, England 1
Wallertheim, Rheinland-Pfalz 1
Liverpool, England 1
Palhoça, SC 1
Coventry, England 1
Dartmouth, NS 1
New Orleans, LA 1
Beauharnois, QC 1
Strasbourg, ACAL 1
Lambersart, Hauts-de-France 1
Bromley, England 1
Neuville-lès-Dieppe, Normandie 1
Hardinsburg, KY 1
Philadelphia, PA 1
Monticello, WI 1
Düsseldorf, NRW 1
Rouen, Normandie 1
Boardman, OR 1
Mirpur Khas, Sindh 1
Hyères, Provence-Alpes-Côte d'Azur 1
Blois, Centre-Val de Loire 1
Gustavo Adolfo Madero, CDMX 1
Vienna, Wien 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • inonchalant816 Jay Nonchalant (@inonchalant816) reported

    @EAHelp CAN YOU PLEASE FIX THE FRANCHISE SERVER!!!!

  • Treyyy1B lonnie B. (@Treyyy1B) reported

    @EAHelp ok we need a total redo on the franchise and connect issues. Madden bout to be fired!

  • JJETTAS_WR1 JJETTAS WR1 (@JJETTAS_WR1) reported

    Fix Madden Franchise @EAHelp it’s been down for two days.

  • BRETWEISER2 BRETWEISER (@BRETWEISER2) reported

    @EAHelp my mut rewards is not recording my packs opend. Just checked to see my progress and it says I have opend zero packs? Everything is linked correctly so what's the problem?

  • ghg419 GHG419 (@ghg419) reported

    @shawndeese10 @EAHelp @Lollipop748 YOU are part of the problem all you MUT people spending money on the crap has caused this

  • Treyyy1B lonnie B. (@Treyyy1B) reported

    @EAHelp can y’all PLEEEEASEEE! Fix the server to get access to FRANCHISES! Are y’all that incompetent?????!!!!! All need to BE FIRED! This is just ridiculous!

  • andreadelamoran Andrea de la Mora (@andreadelamoran) reported

    @Fonou @EAHelp It's crazy that they do this every time, I've had my account banned 2-3 times now, I was finally able to fix it all with a guy I was referred to on Instagram with handle-ALPHA_TECHIE, the dude is an expert,maybe you should try him out too

  • Dmyles8181 Dmyles818 (@Dmyles8181) reported

    @MaddenNFLDirect @EAHelp why is Franchises being affected why something going on in MUT, servers down? When will they be fixed!!??????

  • SportsDebates12 Sports Debates (@SportsDebates12) reported

    @wit_urmom_rn @EAHelp If you find a fix please lmk

  • andreadelamoran Andrea de la Mora (@andreadelamoran) reported

    @GeniusLv2006 @EAHelp It's crazy that they do this every time, I've had my account banned 2-3 times now, I was finally able to fix it all with a guy I was referred to on Instagram with handle-ALPHA_TECHIE, the dude is an expert,maybe you should try him out too

  • Michael69062588 Michael (@Michael69062588) reported

    @EAHelp Why are the madden franchise servers down

  • Kunchy8 - Kunchy- (@Kunchy8) reported

    @SportsDebates12 @wit_urmom_rn @EAHelp how do you fix it

  • TTboy31 TROY KACZMAREK (@TTboy31) reported

    @EAHelp it’s been over 24hrs and I’m still not able to access the same franchise I was unable to the last time you screwed up. Fix it

  • Mikeyne1 Mikeyne (@Mikeyne1) reported

    @EAHelp why is the winter wildcards daily log in not updating when I’ve completed the daily log in upgrade sbc’s? Is this a known issue?

  • burnfin_charlie Charlie Burnfin (@burnfin_charlie) reported

    @PlayApex is anyone else still having issues lagging out of lobby or matches on PS5? @Respawn @EAHelp

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