EA Games

EA Games Outage Map

The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EA Games users affected:


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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
São Paulo, SP 12
Lewisham, England 8
Toulon, Provence-Alpes-Côte d'Azur 6
London, England 4
Le Tampon, Réunion 2
Lille, Hauts-de-France 2
Lindlar, NRW 2
Maringá, PR 2
Larrey, Bourgogne-Franche-Comté 2
Milan, Lombardia 2
Rio de Janeiro, RJ 2
Carly, Hauts-de-France 1
Singapore, Central Singapore Community Development Council 1
Stockport, England 1
Santo Antônio de Pádua, RJ 1
Waterlooville, England 1
Honiton, England 1
Oskaloosa, IA 1
Fort Worth, TX 1
Heeze, nb 1
Potsdam, Brandenburg 1
Cardigan, Wales 1
Arras, Hauts-de-France 1
Angoulême, Nouvelle-Aquitaine 1
La Paz, BCS 1
Rome, Lazio 1
Egham, England 1
Boucherville, QC 1
Melbourne, VIC 1
Curitiba, PR 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • TheMainHan TheMainHan (@TheMainHan) reported

    @EASPORTSFIFA @EAFIFADirect @EAHelp maybe I should just cancel my preorder of the ultimate edition... seeing as your customer service has dropped massively over the last 10 years and that you're only profit driven. beyond a joke now

  • bazhard01 Bazhard (@bazhard01) reported

    @EAHelp You are not replying to my problem lol. I was ALONE on my team, without any team mates. Also, if i'm alone without team mates, i'm supposed to have protection and not abandon penality. You could at least read properly or watch the attached video instead of answering next to it

  • GuardianRGR GuardianRGR (@GuardianRGR) reported

    @EAHelp fix your horrible servers the AI still drive through us like we're not there FIX THIS!!!!!!!!

  • PeterFlacid PeterFlacid (@PeterFlacid) reported

    @EAHelp I'm glad you guys lost fifa. Your service sucks!!!!

  • BazWolf2 Wolfie (@BazWolf2) reported

    @EAHelp I've been banned from the companion app to. I haven't done anything wrong. Help is also not working so I can't use anything.

  • Mis_Jmac Ms Jmac (@Mis_Jmac) reported


  • Shmxneyy103 David Johnson (@Shmxneyy103) reported

    hey we have issues where games are not counting , constantly getting kicked out of franchise, XP not working on players plus the draft not working can we get a update on the fixes @EAHelp @MaddenNFLDirect @EAMaddenNFL

  • taylorj54761167 taylor j (@taylorj54761167) reported

    @EAHelp I’m getting error code ( 6f8ce31b ) when I try and load my career. Iv been trying to get on now for an hour

  • dysnndysnn 𝖗𝖔𝖒𝖊𝖔 (@dysnndysnn) reported

    @EAHelp hey dear EA team, i need help, i have a big problem, i logged into my ps5 account in apex and everything i paid for is gone and i paid quite a few ( my skins, weapon skins, heirlooms and prestige skin) it would be sad if everything is gone for ever now, please help me.

  • CG8__ Monaco In Europe 🏆🏆LLM🕊〽️🌍 🇹🇷🇨🇦🇮🇹 (@CG8__) reported

    @LFCFAN1996 @EAHelp Im havinf that issue too

  • LiabweenDerFlea BuxKeweGuy (@LiabweenDerFlea) reported

    I really love Apex legends & it annoys me so much, that I can not play it at all & I don't know how to fix it. So this is why I Ask you, If you could help me with my problem. I wish you, the @EAHelp a nice day & hopefully you can help me out. Sincerely

  • BazWolf2 Wolfie (@BazWolf2) reported

    @AmyWrig15202333 @4characlers @EAHelp I have broken any rules

  • kruzzzusims Kruzzzu (@kruzzzusims) reported

    @EAHelp I'm having trouble to download The Sims 4, no matter what I do, Origin drops an error message and the game doesn't download

  • SATYAVISUALS 📽 Satya Reddy (@SATYAVISUALS) reported

    @EAHelp i cant login to my battlelog ?

  • themattylewis Matty Lewis (@themattylewis) reported

    @EAHelp Hello, thank you for this. I have tried that, with no luck. Still seeing the same issue I’m afraid

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