EA Games

EA Games Outage Map

The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EA Games users affected:


Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
São Paulo, SP 18
Melbourne, VIC 16
London, England 10
Rio de Janeiro, RJ 10
Paris, Île-de-France 8
Brisbane, QLD 8
Montréal, QC 7
Sydney, NSW 7
Mumbai, MH 5
Campinas, SP 5
Curitiba, PR 5
Porto Alegre, RS 5
Fortaleza, CE 5
Brasília, DF 5
Merlo, BA 4
Mexico City, CDMX 4
Belo Horizonte, MG 4
Bologna, Emilia-Romagna 4
Gold Coast, QLD 4
Perth, WA 4
Delhi, NCT 3
Rome, Lazio 3
Manchester, England 3
Joinville, SC 3
Ribeirão Preto, SP 3
Bogotá, Distrito Capital de Bogotá 3
Caxias do Sul, RS 3
Kolkata, WB 3
Glasgow, Scotland 2
Quito, Provincia de Pichincha 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • Kamil_O (@Kam1l_O) reported from Gdynia, Województwo Pomorskie

    @EAHelp And the password was reset, added extra tiers of security and did try to bind it with my Xbox credentials via your login page. Non of those successful sorry to say

  • Nate (@nathan_gatt) reported from London, Ontario

    @EASPORTSNHL servers down for me. Not shocked to be perfectly honest @EAHelp @EASPORTS

  • Peter Thomas (@peterthomas441) reported from Vista, California

    @EAHelp servers for @EAMaddenNFL on my PS4 down for 5 plus hours for me. Any realistic clue when this issue will go away?

  • Dewa Pastika Bagya (@DewaaPB) reported from Kalideres Dua, Indonesia

    @dzeko123456 @EAFIFAMOBILE @EAHelp Yes earlier I did not get it after making a purchase, but now the problem has been resolved with a response from ea, so I've got it back, thank you for your response, bro

  • Marco Carollo (@MarcoCarollo11) reported from Isola delle Femmine, Sicilia

    @EAHelp the players were discarded on day 26. in 4 days I won't even be able to see them from the web anymore. do you think it will be possible to solve the problem also through specialists?

  • Marco Carollo (@MarcoCarollo11) reported from Palermo, Sicilia

    @EAHelp hi, 7 days ago I had a problem with fifa ultimate team.. I found 3 players discarded from my club, how can I recover them? It doesn't make me recover them from the web app, could you restore them? The players are mbappe neymar and van dijk

  • Davie G (@WeeMajor_Whoopy) reported from Newtownabbey, Northern Ireland

    @EASPORTSFIFA @EAHelp fifa 21 gameplay is lag lag lag , don't need better internet have fibre and live 200 miles from server in Ireland #fifa21

  • Georgio 🇱🇧 (@GeorgioK3) reported from Jefferson, Virginia

    @EAHelp literally the worst customer service I’ve ever had. I’ve spent a boat load of money on your game and can’t even get a response for almost a week?

  • NADA (@nadalevrai) reported from Savigny-le-Temple, Île-de-France

    @EAHelp @EAFIFADirect Loss due to server disconnection 2 times in one hour. My connection is perfect. More in draft I paid 3€.. pls help to fix

  • Lencal (@OfficialLencal) reported from Nottinghamshire, England

    @EASPORTSFIFA @EAHelp I’m currently playing my last champs games and I have had two disconnects in a row and I’m on the road to gold 3 atm. And it’s really annoying that the game shuts when I score a goal and then the game after I get a disconnect. This needs to be fixed

  • Iván García (@ivangacas) reported from Madrid, Comunidad de Madrid

    @EAHelp When are you going to fix the issue of Division Rivals? Lots of users aren’t able to play. Once we’ve played the first match, the screen freezes and we have to close the app and reopen it again, but we can’t play any more.

  • Matt Ruzz (@mruzz) reported from Great Neck, New York

    @EAHelp Received my preordered standard edition of NHL 21 Xbox, then upgraded to the Great 8 edition the next day.The printed code on the Great 8 disc insert redeemed but didnt add any items to my account. Per EA rep (Bruce) “it’s a known issue, no ETA to resolution” Not Ok! Pls respond

  • BadBucky (@BadBuckyRFM) reported from San Pablo, California

    @EAFIFAMOBILE @EAHelp I just listed all the masters from the UCL event and they all disappeared without selling, and there’s nothing in my inbox or listings. Please fix this ASAP! I spent real money to buy and sell the players!!!

  • Marco Carollo (@MarcoCarollo11) reported from Palermo, Sicilia

    @EAHelp hi, 2 days ago I had a problem with fifa ultimate team. I found 3 players discarded from my club, how can I recover them? It doesn't make me recover them from the web app, could you restore them? The players are mbappe neymar and van dijk

  • Samael (@samael_lucifer) reported from Pondokbitung, Jawa Barat

    @EAHelp what happen with career mode fifa 21 ps4? When negotiations contract with own players or trying buy a new player. A different person a bold guy, (not a profile manager we played) doing his job? Please fix.

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