EA Games

EA Games Outage Map

The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EA Games users affected:

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Passos, MG 4
Melbourne, VIC 3
Sakskøbing, Region Sjælland 2
Arlington, TX 2
Ahascragh, Connaught 2
Liberty, NY 1
Nantes, Pays de la Loire 1
Matino, Puglia 1
Matteson, IL 1
Hachenburg, Rheinland-Pfalz 1
Cleveland, OH 1
Joinville, SC 1
Pleasanton, CA 1
Sens, Bourgogne-Franche-Comté 1
Hamburg, HH 1
High Wycombe, England 1
Bel Air, MD 1
Carcavelos, Distrito de Lisboa 1
Berlin, Land Berlin 1
Niceville, FL 1
Saint Paul, MN 1
Bridgnorth, England 1
Bothell, WA 1
Ñuñoa, Región Metropolitana 1
Beaverton, OR 1
Burgum, fr 1
Wiehl, NRW 1
Owings Mills, MD 1
Westmoreland, TN 1
El Dorado Springs, MO 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • Jonson1441 Jonson1441 (@Jonson1441) reported

    @EAHelp Hi EA-Support. I've got a problem with my acc and I called your support already. 4 times. Nobody is able to help me with this because of the strict system they have to follow. I still can log in in my acc, but its hacked. Pls answer me, already thank you.

  • DeadmawAlex DeadmawAlex (@DeadmawAlex) reported

    @EAHelp Hey I found a fix but you guy should really put out an update for people who have not found the fix or tweet saying you have to move it from your extended hard drive to your system storage honestly don’t know why that causes the problem

  • sibbl Sebastian Schubotz (@sibbl) reported

    @EAHelp @Persepolinho For me, the transfer market is still not usable in the Companion app. It says I should keep playing to get the transfer market in the app. Is this also a known issue or is it expected to not have this core feature after like ~14h of FUT gameplay?

  • Crosimmer Crosimmer (@Crosimmer) reported

    @SimmerZozo @acidlure @EAHelp If it's technical stuff, like accounts/registration, they do. But that's similar for every game. They never help when it comes to issues like crashing, lag, stuff not showing up, installation problems.

  • Dawid61907754 Dawid (@Dawid61907754) reported

    @EAHelp Why i'm getting disconect from fut frendlies everytime i win? When are you going to fix your damn game?

  • Stylezmunroe Deji (@Stylezmunroe) reported

    @rosalio03 @EAHelp Contact cyber_pro02_ on Instagram he'll fix your account Thank me later.

  • Gabriel25433546 Gabriel Fuentes (@Gabriel25433546) reported

    @EAHelp @EAFIFADirect @EASPORTSFIFA I have been playing any mode in ultimate team for two weeks in a row and it takes me out by server error and also when I want to do an sbc please fix it I have been playing for years and this has never happened to me, please help🙏🏻🙏🏻🙏🏻

  • SimmerZozo Simmer Z (@SimmerZozo) reported

    @Crosimmer @acidlure @EAHelp Hmm I guess so. I don't personally go to EA support if there is that kind of problem with my game. I just Google it.. Follow instructions... Download nrass... Done.

  • Adiuva Zach Purvis (@Adiuva) reported

    @EAHelp Your ToS team looked at my account finally after 6 weeks. They reset my password and upon using my new password, I get a notification that it is invalid or may be expired. Is there a delay between resetting a password and being able to sign in?

  • mardoch79 Chaos (@mardoch79) reported

    @EAHelp I Need you fix your ToS support , you banned me for no reason on Apex and Is One years I try ti get back my account

  • FifaLov77968870 FifaLover (@FifaLov77968870) reported

    @EAHelp Hi, I had a problem with my account and I would like to speak with a technician, EA's help is not helping me much

  • ScottDu06590993 Scott Dunn (@ScottDu06590993) reported

    @EAHelp why do I get an error at the end of every game then get kicked out ultimate team #FIFA21 #FUT21

  • nonononoyes123 Nonononoyes123 (@nonononoyes123) reported

    @EAHelp @EAHelp hi, I’ve emailed you a few times now and my issue is I’ve been market banned because the hacker transferred coins on my account. Can you help overturn this my name is ManUnited200611 and club name Fryday. Thanks

  • HashemQawwas FCBQawwas (@HashemQawwas) reported

    @EAHelp I went there it takes 30min queue time for my turn and then they ghost me, customer service when i need it most👌

  • owen46856405 owen (@owen46856405) reported

    @BrandonNail @EAHelp @EASPORTSFIFA Did you resolve this mate as I’m having the exact same issue 🙃

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