EA Games

EA Games Outage Map

The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EA Games users affected:

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Quito, Provincia de Pichincha 1
Southampton, England 1
Mérida, YUC 1
City of London, England 1
Porth, Wales 1
Brest, Bretagne 1
Cuiabá, MT 1
Liverpool, England 1
Middlesbrough, England 1
Sakskøbing, Region Sjælland 1
De Smet, SD 1
Basildon, England 1
Auburndale, FL 1
Russellville, KY 1
Melbourne, VIC 1
Balasore, OR 1
Paranaque City, Calabarzon 1
Wrexham, Wales 1
São Paulo, SP 1
Oxford, England 1
Paris, Île-de-France 1
Pizzale, Lombardia 1
Johannesburg, Gauteng 1
Great Yarmouth, England 1
Tamworth, England 1
L'Hospitalet de Llobregat, Catalunya 1
Chauché, Pays de la Loire 1
Windsor, ON 1
Ahascragh, Connaught 1
Ródos, South Aegean 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • brandonsayso Brandon (@brandonsayso) reported

    @EAFIFADirect @EAHelp I keep on winning games and it will disconnect me after . What am I supposed to do can someone look into this . It is nothing to do with my wifi

  • KokoAwais1 Koko Awais (@KokoAwais1) reported

    @EAHelp The Ea app for pc is bot working. It says 500 something went wrong. The server encountered a mysterious error. Try again in a little bit. Can anyone help me @EAHelp

  • edcitykdb Eduardo Gonzalez (@edcitykdb) reported

    @EAHelp i normally lauch the game from steam,but now i cant connect server via steam,but i recently tried lauch from origin and it work. so it could be steam issue?

  • michal_furtak michal furtak (@michal_furtak) reported

    @EAHelp I am having “unknown login error occurred” message when I try to play Madden 23. I just got the game yesterday and already something is wrong :( I play on Xbox series S. Gamer tag BandMGames . Please help

  • HunterDuffy35 Hunter Duffy (@HunterDuffy35) reported

    Does anybody else have the problem where you can’t play mut online? mine says event unavailable every single time i try to play a season game.Can someone please help @EAHelp

  • SuplexFeym Max La (@SuplexFeym) reported

    @EAHelp Hello, yes i have contacted the terms of service folks but i think they dont understand where the problem is and why i should be unbanned. Can you give me some information about what more i can do? Thanks.

  • 7c25d632f10d435 Philip potter (@7c25d632f10d435) reported

    @EAHelp fix your f$%king services game play just keeps jumping and freezing when I go 1-0 up and after that they score when it does it because I can not control my players awful game

  • aaliyahjxde aaliyah jade (@aaliyahjxde) reported

    @EAHelp sims is broken again 🙄 it works until i install my expansion packs…

  • ailee_hay milkdud (@ailee_hay) reported

    @EAHelp Are you aware of the "lost connection to playstation and EA servers" error on apex? It's ridiculous that no one on your "team" can give me useful suggestions to fix the error. I've tried everything suggested, and never have I received this error in the years I've played.

  • goata69 goata(10-3) (@goata69) reported

    @TtgKashout @EAHelp same problem. still happening have you found a fix?

  • KokoAwais1 Koko Awais (@KokoAwais1) reported

    @EAHelp The Ea app for pc is not working. It says 500 something went wrong. The server encountered a mysterious error. Try again in a little bit. @EAHelp

  • gary_rollinson gary rollinson (@gary_rollinson) reported

    @odaphvi @TheSims @EAHelp The errors are keep logging me out of the Sims 4 servers and the wants & fears keep reactivating on the game play option in the options menu.

  • lacomadrejamess LaComedreja (@lacomadrejamess) reported

    @EAHelp You should fix your anticheat problem now 😡😡😡😡😡

  • MOHAMAD65499131 MOHAMAD (@MOHAMAD65499131) reported

    @EAHelp , as every single time I tried to prurchase a start pass which is frustrating for me, so please kindly check that out for me ,til then I would be thankful to you if you could fix that technical issue as soon as possible. My best regards

  • alcidraw A ⁷ (@alcidraw) reported

    Finally got sims 3 working!! No thanks to @ea @EAHelp 😒 y’all’s customer service is trash 👎

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