EA Games

EA Games Outage Map

The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EA Games users affected:

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
São Paulo, SP 7
Rio de Janeiro, RJ 6
Milan, Lombardia 4
Bengaluru, KA 4
Merlo, BA 3
Paris, Île-de-France 3
Birmingham, England 3
Riddell, VIC 3
Edinburgh, Scotland 3
Larrey, Bourgogne-Franche-Comté 2
Genève, GE 2
London, England 2
Montréal, QC 2
Valencia, Comunitat Valenciana 2
Ealing, England 2
Lyon, Auvergne-Rhône-Alpes 2
Newcastle upon Tyne, England 2
Lorgues, Provence-Alpes-Côte d'Azur 2
Chicago, IL 2
Nova Iguaçu, RJ 2
Belo Horizonte, MG 2
Clarke's Beach, NL 1
Southampton, England 1
Saint Neots, England 1
Fürth, Bavaria 1
Khurda, OR 1
Gummersbach, NRW 1
Vila-real, Comunitat Valenciana 1
Noirmoutier-en-l’Île, Pays de la Loire 1
Derby, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • ahmadfar24 ahmad (@ahmadfar24) reported

    @EAHelp I lost my acount is connected to facebook now I login with same facebook they give me new acount please could you help me to recover my old acount

  • GuineaPigMummy 🐼Dawn G🐼 (@GuineaPigMummy) reported

    @EAHelp @KnifedByKang They shouldn't have released a app that's unstable,EA never test nothing,alot of simmers reported this problem when the new expansion dropped and they haven't fixed it

  • NathW90 Nathan (@NathW90) reported

    @mmrfhm @EAHelp Yep, makes out like I don't own it! Other games I'm clicking on I own show an error page.

  • t0nischwartz toni 🩷✨ (@t0nischwartz) reported

    @SimsCCCatalogue @EAHelp @TheSims I tried clicking on any other game in the browse section and got errors for all of them. seems like a glitch

  • MissJuliaR Julia_JLS💙❤️💚💛 (@MissJuliaR) reported

    I’m so glad I’m not the only one experiencing issues with EA. Luckily I have a short cut to the sims on my desktop or I wouldn’t of been able to play! It kept telling me to download the game next to the icon but showed it was in my library 🙈🙈. @EAHelp

  • ERAj2008 ERA2008 (@ERAj2008) reported

    @EAHelp @Respawn @PlayApex I hope that the Nintendo switch progression glitch gets fix soon please Respawn fix it

  • shortprincess21 Nicole Marie💜 (@shortprincess21) reported

    Excuse me @EA @EAHelp @TheSims I’m getting really sick of my game not working!

  • KKrypteria KrimsonKrypteria (@KKrypteria) reported

    @DeviousLee31982 @rebelsociiety @EAHelp He can’t fix it lol it will try to send reset pass to a dead account they deleted without you being informed so you can’t reactivate what doesn’t exist anymore.

  • derFeegers pixelschubser (@derFeegers) reported

    @nicodemu55 @EAHelp It's a Launcher-Problem.. nearly every game in Library isn't showing up.. :(

  • RegKilli Reg Killi (@RegKilli) reported

    @EAHelp I'm having issues with FIFA 23 and EA Web Chat wasn't able to help. Please can someone offer me some assistance? :)

  • l_veislouder gabby: her/they/them 🏳️‍🌈📖☕♋ (@l_veislouder) reported

    @KweenReee @t291_lay I just signed out of the app and signed back in and my sims 4 game is completely GONE like what even 😭😭😭 @EAHelp FIX YOUR APP!!!

  • OnlyAlex22 Alex (@OnlyAlex22) reported

    @_sweetadenSADIE @EAHelp I'm also having the same problem.

  • SimsGirl1008 💜💗Jenn💜💗 (@SimsGirl1008) reported

    @EAHelp But when you chat with your customer service they are telling us we need to have EA play in order play Sims 4 AFTER we bought it

  • Ruben4545 Thehail (@Ruben4545) reported

    @EAHelp Well, at least I know it's not a problem on my side.

  • Gabriel_allexis Gabrielle (@Gabriel_allexis) reported

    @echamplaoficial @EAHelp Contacting their support is pointless because they will not reply Message user #gregtech001 on Instagram and forward your problems, get it fixed instantly

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