EA Games

EA Games Outage Map

The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EA Games users affected:

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Gustavo Adolfo Madero, CDMX 2
Blois, Centre-Val de Loire 1
Vienna, Wien 1
Southbridge, MA 1
North Finchley, England 1
Montréal, QC 1
Faches-Thumesnil, Hauts-de-France 1
Stoke-on-Trent, England 1
Glasgow, Scotland 1
Montpellier, Occitanie 1
Sacramento, CA 1
Madrid, Comunidad de Madrid 1
Wil, SG 1
Centerville, IA 1
Pennsauken, NJ 1
Watertown, NY 1
Hamburg, HH 1
Gatineau, QC 1
Le Mans, Pays de la Loire 1
Belo Horizonte, MG 1
Dublin, Leinster 1
Paducah, KY 1
Tulsa, OK 1
Offenburg, Baden-Württemberg Region 1
Lyon, Auvergne-Rhône-Alpes 1
Wolfsburg, Lower Saxony 1
Berlin, Land Berlin 1
Guadalajara, JAL 1
Zapopan, JAL 1
Munich, Bavaria 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • Rishabh06872212 Rishabh Singh (@Rishabh06872212) reported

    @EAHelp Hello, i bought fifa 23 yesterday, and the moment it installs starts the problems 1) Graphics are really bad 2) Low FPS 3) Controller not working in division rivals And i guess i will get more Can you please kindly look at it and provide some kind of support.

  • WillRus16773169 Will Russell (@WillRus16773169) reported

    @EAHelp @EASPORTS_MUT I really spent $50 of an Xbox gift card to get the wrong cards in my XL presen. FIX THIS. It has been three days by now and it is ridiculous.

  • kv9h7dmdpp Caden Amonett-Curtis (@kv9h7dmdpp) reported

    @EAHelp I still can’t login to mut after maintenance can you dm me please so we can figure this out🙏🏿🙏🏿

  • daddyloxxx pain (@daddyloxxx) reported

    @MaddenNFLDirect it’s been 3 days and most of us still can’t get into mut is there going to be compensation for the damn near 4 days and counting that we just can’t play while other people can? is there anyone actually working to fix this? it’s been radio silence @EAHelp @MaddenNFLDirect

  • Ijafiya5 Hughes Jayden (@Ijafiya5) reported

    @daddyloxxx @MaddenNFLDirect @EAHelp There's no help you can get from support concerning that Trust me, I tried In the end I was referred to KODATECHK on Instagram and he was able to fix mine

  • BrettTLarsen Brett Larsen (@BrettTLarsen) reported

    @EAHelp Still receiving the "cannot process your request" error when trying to access MUT. This is day 3 and I can't play the game

  • LBatch12 SaucyMajor17 (@LBatch12) reported

    @TheoUphoff @EAHelp yeah i’m honest not sure when it will be fixed i heard they are working on it so it’s whenever they fix it at this point

  • whoiwannabrie_ Brie (@whoiwannabrie_) reported

    @EAHelp When are is Face of the Franchise going to get fixed? I get 6 games in for my MOLB, and then your game glitches it to a 73overall QB. Fix this crap man. Greediest company.

  • rickys0711 me (@rickys0711) reported

    @EAHelp Hello!! What a ******* ****** service do you guys provide!! I get completely ignored for days.. other people get a response 30 min after there question and here I am waiting for days. I dement help right now.

  • abbas_cj cj (@abbas_cj) reported

    @Eahelp my account must be glitched. I went on to my other account and Mut works just fine. however if i go onto my main account it says you can’t take my request at this time.. i know it’s the holidays but please EA i really wanna play :/ Let me know if you can fix my issue :)

  • orewaces Ces (@orewaces) reported

    @EAHelp i cant login my acc

  • bagels_l Jaycemiller (@bagels_l) reported

    @EAHelp Still can’t log into mut fix your game PLEASE

  • gulic_boris Boris Gulic (@gulic_boris) reported

    @EAHelp can not Log in Fifa 17 Ultimate Team Security Question must be reseted. EA customer Service can not Help what is wrong with this Company

  • IcyLazar 200 IQ IcyLazar (@IcyLazar) reported

    @MichaelColling6 @EAHelp They respond to everyone else except for people with this problem.

  • whoiwannabrie_ Brie (@whoiwannabrie_) reported

    @EAHelp When is Face of the Franchise going to get fixed? I get 6 games in for my MOLB, and then your game glitches it to a 73overall QB. Fix this! Literally unplayable. Greediest company.

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