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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
Problems in the last 24 hours
The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Dropbox. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Dropbox users through our website.
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Sign in (42%)
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Website Down (42%)
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Errors (17%)
Live Outage Map
The most recent Dropbox outage reports came from the following cities:
City | Problem Type | Report Time |
---|---|---|
The Bronx | Sign in | |
Los Angeles | Website Down | |
Parkton | Website Down | |
Roubaix | Website Down | |
Bogotá | Errors | |
São Paulo | Website Down |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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Textastic
(@Textastic) reported
Many parts of the app have been rewritten to add better support for Dynamic Type and VoiceOver. This includes remote connection settings ((S)FTP, WebDAV, Google Drive, Dropbox), file properties, search settings, WebDAV server settings, and adding new files and folders.
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Michael Siebold
(@MSieboldPhotos) reported
Remember this is their minimum $720 per year advanced plan. And Cassy had a screenshot of the problem as well as had it explained in writing. She sent me an email back claiming it was the opposite problem. So that’s the level service to expect from @Dropbox. Buyers beware.
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Aricea
(@PricillaAricea) reported
Which one of you fake pages tryna login into my DropBox? Lol Nothing is even in there.
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Annette
(@angelgirl1976) reported
@lynnskyi As much as I use twitter, ironically, I always forget about it as a means of reaching out for support or help from places like Amazon or Dropbox or something. In fact, that Dropbox problem I was having a few months back, it was partially resolved out here.
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Michael Siebold
(@MSieboldPhotos) reported
@DropboxSupport Less than 2TB is left on the transfer. 17.5TB free on the drive. I’m admin on a business advanced plan with unlimited storage and 24/7 phone support. You won’t allow me to schedule a call because of errors in your system. I just want the phone support I pay for.
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Idill Vagabound
(@Lownes_Theifis) reported
@rmason717 No problem, once I get new laptop sorted out I will share them on Dropbox, or I can put on USB memory stick and post them
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🇸🇦♚ą.ąɭşђąɱŗąŋį♚
(@Shamrani_2011) reported
@DropboxSupport I've problem, my account disable and nobody answer any question in the support @DropboxSupport @Dropbox Pls I need help to solve my ticket 14662132 . My account was suddenly disabled without any option to access
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Annette
(@angelgirl1976) reported
@lynnskyi Hahaha! Well, I do think Twitter would probably be an easy way of reaching out. Most of the time they actually reach out to you if you mention you're having an issue of some sort. With the Dropbox support folks, we took it to DM, then over to email.
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Lynn I🗽 😷
(@lynnskyi) reported
@angelgirl1976 I remember you had trouble that Dropbox for a very long time. Good to have that resolved, I'm sure.
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CLB Weekend
(@Symone_Devine) reported
I’m having issues with my account @Dropbox @DropboxSupport
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Dustin
(@Dustin_O) reported
@Kylehurley32 @manybrent @MichaelDTubbs Why then did Digital Realty, Stitch Fix, Oracle, HP, Tesla, Dropbox and 50 other large corporations all cite high taxes and cost of living for their move out of state?
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pal2tech
(@pal2tech) reported
@Bearrgm ... more of a time suck when you have many devices. Dropbox not working right with them the more you add. Trying to keep FCPX plugins in sync across devices. M1 failing apps that work in Intel and vice versa. The list just goes on and on...
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Brent Reed
(@brentnreed) reported
Maybe this is my inner boomer talking, but I just can’t handle all these “productivity” platforms. In the last 24 hours, I’ve used two Dropbox accounts, two Google Drive accounts, OneDrive, Basecamp, and I just got invited to use a Discord server.
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Seuss Questa
(@Seussbadie) reported
@paulojoimar @DropboxSupport It’s so frustrating to see that your account has been disabled that’s why I’ll recommend ultimatetask_tool on lnstagram, he was able to recover my account when i had similar issues
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Henrique Perticarati
(@hperticarati) reported
@googledrive sorry for being harsh but the update from Google Backup and Sync to Google Drive app on Mac OS is just TERRIBLE. It just can't do the main thing it was supposed to do (backup and sync). I'm considering migrating to @Dropbox or iCloud.
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Tim Stoddart
(@TimStodz) reported
@jackbremer @googledrive I used to have this problem all the time. For some reason, Dropbox has always worked much better with video. I used Google drive for everything else except audio and video files.
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Rey Emmanuel De Guzman
(@ReyDG369) reported
@GVDBossche Hi. I just want to suggest that it would help to have two types of PowerPoint Presentations regarding the issue. One is oversimplified for mass consumption. While the other is addressed in a technical manner. Then have it shared via DropBox or any free cloud storage application.
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Melissabenoistabs
(@melbenoistabs) reported
@DropboxSupport @ranju1 Im unable to login
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Fernando Mello
(@fermello78) reported
@DropboxSupport 106 days of disabled account today. I noticed that even though I still can't login, it doesn't say anymore 'Your account is disabled' on the 'Forgot your password' screen, but it says that "If there is a Dropbox account, instructions will be sent". Nothing is sent. #dropboxterror
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(((Jubal))) Harshaw
(@RaceforNY22) reported
@NYS_IRC Given the current problems with downloading the maps, can you provide alternate sources? Perhaps a torrent, Dropbox, or Google Drive?
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Harry Holmes
(@HarryHo20576485) reported
@DropboxSupport I am having issues and my Dropbox has been disabled. How do I get this fixed?
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GAZ PRICE
(@GazzaPrice1) reported
If you got an EPK from me earlier, I have sent it round again with the song attached. Appears some issues with Dropbox!
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Dropbox Support
(@DropboxSupport) reported
@amstillion Hi Ann-Marie! First, to ensure that you're running the latest stable build of the app, can you hover your mouse over the Dropbox icon, and let us know what you're seeing? Do you know which app(s) persistently look(s) at your files? Have you narrowed it down? If there... 1/2
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Maykel Loomans
(@miekd) reported
@DropboxSupport Thanks for reaching out. Definitely confusing that that would solve it. Mostly surprised there is no messaging of it on my end, and I had to wait for my friend to figure it out. (I also get why that would be a privacy issue, of course.)
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Michael Siebold
(@MSieboldPhotos) reported
(I literally have an example of Cassy from Dropbox support at 3:31 this afternoon completely inaccurately summarizing my problem that she was given in writing. But they assure me the next person will actually read my email. Sure…) What a company.
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Drew Geraets
(@drewgeraets) reported
@DropboxSupport Is Paper down? Documents aren't loading for me.
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Oliver Rivers
(@maxrothbarth) reported
@DropboxSupport I can't log into my account. the 2FA process seems to be completely broken. And there's no customer support. Suggestions?
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Toby
(@SoTotallyToby) reported
Anyone else having issues with Dropbox today? 🤔 Trying to download 9 GB which usually takes no time at all (I have 660Mbps down) and it says it's going to take 8 hours :S
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Dave Clark
(@mcow) reported
@DropboxSupport Yes, I have an idea for Dropbox: I'm using it for file sharing/backup, but now when I need it I can't sign in to my account. I've opened support tickets, I've tweeted you, I've DMed: my idea is for to you please reply to ANY of these and see if we can sort this out. Thanks.
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Fernando Mello
(@fermello78) reported
@DropboxSupport 106 days of disabled account today. I noticed that even though I still can't login, it doesn't say anymore 'Your account is disabled' on the 'Forgot your password' screen, but it says that "If there is a Dropbox account, instructions will be sent". Nothing is sent. #dropboxterror