Is Dropbox down?
Problems detected
Users are reporting problems related to: sign in, errors and website down.
Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
September 12: Problems at Dropbox
Dropbox is having issues since 04:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Dropbox users through our website.
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Sign in (38%)
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Errors (38%)
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Website Down (25%)
Live Outage Map
The most recent Dropbox outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Frankfurt am Main |
Website Down | |
 Atlanta |
Website Down | |
| Berlin |
Sign in | |
| Atlanta |
Errors | |
 Zagreb |
Errors | |
 Estoril |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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RochelleRochelle
(@Rochellemarie77) reported
@MichelleM93432 @donwinslow I was worried that this may happen to me so I took it to an official dropbox. My vote was received and counted within 2 days. Maybe Labor Day slowed down service.
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Anto
(@Antominguezp) reported
Hi, @ibogost. I'm trying to download Tenure but the dropbox link that is on you website is down. can you upload it again, please?
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Ivan's Photography
(@obiwanivan) reported
@alavic_222 Not sure if your Facebook is down but I uploaded all three days to the dropbox link
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Lee P
(@leefreshprince) reported
@Cerebus79 @click_and_drop No that's what happens with Dropbox, we upload csv to a folder, it gets picked up and then it generates the labels automatically. Only problem I had today was a few labels with the wrong postage on, I had to re-upload and then managed to cancel the originals when C&D came back up
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Samantha Skye💎Atlanta
(@SamanthaSkyeX) reported
Has anybody else had issues uploading stuff to Dropbox?
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بندر
(@bander_saedi) reported
@Dropbox @ToroyMoi I have problem signe in to my account can you help me ?
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kyfry
(@kyfry87) reported
@DropboxSupport for the past week ive been unable to access my account. Ive contacted support multiple times to fix this with no response. Very unprofessional.
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Saint Jane
(@St__Jane) reported
@Montana2Texas @georgielover555 @GregAbbott_TX Proof of cheating? Election integrity is not, was not an issue. And it got Texans... Voter intimidation, now easier because partisan poll watchers have power. And Harris County, ~4 million residents, now is limited to ONE DROPBOX.
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Chris Puckett
(@chrispuckett) reported
@DropboxSupport No these files are only 1 gig. Something is broken with your site and we will be canceling our corporate contract if you cannot fix it. Your support chat did not fix these issues.
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Chris Puckett
(@chrispuckett) reported
@DropboxSupport No I did not locate the ticket I never had a ticket. I just used the chat and I didn’t keep the number, the chat window went away. I see other paying customers having this problem.
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بندر
(@bander_saedi) reported
@DropboxSupport I have problem signe to my account can you help me please
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Courtney Kelly
(@ItsCourtneyK) reported
@Dropbox I'm an admin on my organization's account, and I've been having issues lately that no one has been able to resolve whenever we call the support number. Hoping I can escalate it to get it resolved once and for all.
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tompt245
(@tompt245) reported
@DropboxSupport Submitted 3 tickets for support to address a hacked account. Still no reply. Why are these issues not being addressed. #dropboxhack
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Chris Puckett
(@chrispuckett) reported
@DropboxSupport we have walked through the steps from your support team, the issues appear to be on Dropbox side
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Black Man Joy 📸
(@jayxholloway) reported
@MichelleGHunder @Dropbox @DropboxSupport Yea good thing y’all in the same city. It’s sucks when you call a company for help and you get a terrible customer service rep
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Luke Icard Music
(@LukeIcardMusic) reported
@DropboxSupport Mp3’s uploaded without any issues. .jpg and pdfs worked just fine. Seems to be an issue with large .wav files
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spencer !!
(@aces4beeduo) reported
@CrashedCosmos nope! i have the mods in a dropbox you just have to load and put in your .minecraft folder and all the instructions in the server, and i can help with any questions
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MGH
(@MichelleGHunder) reported
Nice to know after nearly 10 years of using (and paying for ) @Dropbox , when running into a major issue their @DropboxSupport is absolutely useless and telling me to 'wait it out'. Thanks guys. Stoked.
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Milliam
(@Milliam) reported
@Dety0 I had a dropbox set up backing up files as their updated but my wifi is like 2mbs up/down and was making gaming unplayable so i turned it off
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Myst 💙 #ABetterABK
(@MystbornGames) reported
@Arkanis Doesn't work, I just get a 404. Dropbox patched that at some point. This was lifting from the source code and then converting the file with VLC. I wish I'd written it down bc it worked fine like 2 months ago, but now I can't find the guide anywhere. Super annoying
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Jared Rimer
(@jrimer2008) reported
@LastPassHelp The phone app only lets you upload photos it doesn't let you upload anything else from Dropbox or the like. Left feedback re: the computer although I got the document up that I wanted. Most of my notes are text based so space isn't an issue for me but this I want to keep.
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Hinda Mitchell
(@hindamitchell) reported
@chrispuckett @DropboxSupport I tried to download a one page word doc - definitely not a file size issue either.
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Arjun
(@ajv6lfc) reported
>@Dropbox Every time I try to log in, it leads me back to the homescreen/asks me to login again. Please fix.
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Gaynelle
(@Gaynelle016) reported
@dooman_paik @DropboxSupport I had same issue recently until i came across will_tech02 on Instagram. He recovered my account back. You should contact him for help, he’ll definitely help you Friend.
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Michelle Sparks
(@msparksofficial) reported
Why is it that every time I upload something to Dropbox there’s some sort of issue that causes it to take 1000x longer than it should 🤯
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MGH
(@MichelleGHunder) reported
@boudist @Dropbox @DropboxSupport Dan this is literally the client you referred me to, they sent out my link to the entire creative team and BC of high traffic Dropbox has banned the link. Now my entire Dropbox is down. No explanation because - “privacy” ???? Infuriating
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Pauline McFerran
(@Paulin3McFerran) reported
@DropboxSupport Are there any issues at the moment? I can’t log into my account on my desktop, but the app is working.
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Peter Brackney
(@kaintuckeean) reported
@DropboxSupport OK. Downloaded Rosetta and installed. But can't login because Dropbox won't access the internet.
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Bill Dengler
(@codeofdusk) reported
from
Swarthmore, Pennsylvania
Hi @FreakyFwoof at one point there was a dropbox folder going around containing a lot of your music, including something I think called “Walking on Ice” or something to that effect, which I’m having trouble locating for streaming. Could you please send a link if still exists?
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Philip John Basile 🚀
(@PhilipJBasile) reported
@kefimochi ‘Why is my Dropbox out of room?? I have the paid account’ Been there lol. I have a GitHub private account that I should use but I don’t. I’m terrible lol.