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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Dropbox. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Dropbox users through our website.
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Website Down (44%)
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Sign in (38%)
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Errors (19%)
Live Outage Map
The most recent Dropbox outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Dallas |
Sign in | |
 Rio de Janeiro |
Sign in | |
| Belo Horizonte |
Sign in | |
| Rio de Janeiro |
Website Down | |
| Belo Horizonte |
Website Down | |
| Rio de Janeiro |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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Jeff Davies
(@JeffDavies206) reported
@DropboxSupport My firm has a corporate Dropbox account. I cannot sign in. The program created a personal account in the firm's name. Files are shared, but this account is running out of space. This has been going on for months and I am very frustrated. Please help!
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Lainy
(@JustLainy) reported
First my laptop said it was too full to complete my Lightroom import, then my internet went down and I had to use my phone to upload images to Dropbox for client approval, and now that I'm scheduling them Creator Studio isn't working!
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Daniel R. Thomas
(@DanielRThomas24) reported
Sign in with Google to @Dropbox requires mandatory contact list sharing... Have you heard about the GDPR... This puts people off using "Sign in with $X".
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pardeep kullar
(@kullar) reported
The drone catches up with the caravan, drops the meal off and it arrives packaged in the kitchen dropbox. Later, the caravan stops off to recharge. We stretch our legs, get back in and get down to some dual VR gaming.
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Augusto M. (de 🏡)
(@augustomercurio) reported
@DropboxSupport i don't know if you can understand my problem with this broken english from third world country.
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eaarth™
(@_TRUE_EARTH_) reported
@KadenceDopeCat Yep, I understand the uproar if this is all taken at face value. Again imagine reducing or replacing the costs of running auction houses, physical art supply (paper, canvas, lead, paint, dye), commuting art, server farms for imgur/Dropbox/Spotify/etc.
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Hollywood Rizzini
(@Showtime69Rizzo) reported
The day I clicked that Dropbox link is the day my life flipped upside down. #Matthew #bms
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Jorge Arzate
(@JorgeArzate) reported
Somebody having issues with @Dropbox ?
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Chuck Kacsur
(@chuckkacsur) reported
What is the consensus on fan cutout management for small market teams? Sending a Dropbox link, upload to server?
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Dean
(@Lv7sk) reported
so down bad i asked her for her dropbox
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Darren Jansen
(@DarrenTJansen) reported
And unlike Dropbox it doesn’t go over a server owned by Big Tech. It goes to a network of members all over the world (many of whom might simply be private individuals who have a PC at their home running on the network),but it’s encrypted, so none of the members can see your file.
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Splatoon Animators EXPOSED!
(@SplatoonExposed) reported
Maeka ENDERFOX EXPOSED for having a Discord server (evidence included on dropbox)
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Iona Cunningham-Eurich
(@ionace) reported
Has anyone ever had issues downloading folders from #Dropbox? Folders were downloading fine this morning but now aren’t. I’ve tried 3 web browsers, cleared cache... nothing works. Any suggestions? @Dropbox
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Toaster
(@T2Toaster) reported
Good god people putting their desktops/My Documents in Dropbox/OneDrive causes *so many problems*. Paths shown in the GUI are not the real paths on disk.
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amy s
(@revamywv) reported
I'm terrified to ask but is @Dropbox having a problem? Because mine isn't loading up. If I somehow hit delete, I'm just gonna cry
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dank tchaikovsky's grindr notifications
(@apricottartlet) reported
@fadeddestinyrp @DropboxSupport did you get any news on this by chance? i'm having the exact same issue (with jcink as well).
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Glen Malley
(@glen_malley) reported
Anyone transferred google authenticator to a new phone before? After transfer, it's not working on dropbox and it looks like I need to add the new authenticator again. If so, what is the point of the transfer functionality?
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Richard Wicentowski
(@richwiss) reported
@ogrisel @tweeshna @deliprao I got BLAS working. At the moment it’s ghc that’s not working which keeps things like pandoc not working... but most things are now ARM compiled... ahem, but not Dropbox (?!) or VSCode (except as beta).
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Tom Myers
(@TomBloodyMyers) reported
@danwillygreen Nah, I just use Dropbox like it was my server (in Finder, all synced) and Slides like InDesign. I don't use (or choose to ignore) all of Google Drive's file system, it's like trying to know where Keynote stores everything: it's not important/relevant
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Daniel R. Thomas
(@DanielRThomas24) reported
@DropboxSupport After violating the privacy of my contacts by sharing their PII with a random company for no reason I can then subsequently remove this information? That doesn't really help. You could do login and access to contacts separately and it would be easy.
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Diya
(@diyaslight) reported
profs who straight up just close the dropbox are the absolute worse, like, excuse me, literally what problem do you have with just taking off 10% rather than giving a ******* 0
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Executive Order Giver Kay Eduardo 🇺🇸 🎃
(@KayEduardo2) reported
hey @DropboxSupport I can't update my credit card info. Problems over there?
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Dropbox Support
(@DropboxSupport) reported
@BlakeKueny Hmm... It sounds like you've been having trouble with the Dropbox Finder integration (context menu items & syncing icons disappearing). Can you hover your mouse over the Dropbox icon, in menu bar, and let us know the version of the app you're running? Also, go ahead and... 1/2
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kat
(@kasterism) reported
@DropboxSupport Yeah, I've been trying to upload things (I still have space) and it just appears as error. I literally try hours. This is a new problem because i used to upload things and they uploaded easily and way more heavy but right now it just appears errorany times until it works
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Dylan Klohr
(@dylanklohr) reported
@kentcdodds @ken_wheeler I’m not sure if iCloud Drive ha does it this better same way that the other sync services do (Dropbox, one drive, google drive), but KCD definitely run into issues with trying to out a *** repo inside a shared drive in the past 😕. Would definitely try it to see though
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Rob Whelan
(@jtheory) reported
@catcarbn The office-in-home stuff especially — figure out once what qualifies, then scan I just use dropbox on my mobile If you have questions, feel free to ask! You've faced a ton of stupid crap I can't fix; I'm probably one of many folks hoping to see some way to be useful
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Daniel R. Thomas
(@DanielRThomas24) reported
@DropboxSupport Even if you only did the login only option if the user refused contact sharing that would help. Identical flow for users happy with sharing their contacts and a working flow for those not happy to do so.
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Moomin 🦁 🖖🇪🇺🇬🇧💙
(@Moomin99576229) reported
@burningoil1972 I’m not techy at all - the worst person to ask. Work do it all on some big server/drive. For my home iPhone I don’t know how you’d back up - lose all my stuff whenever change phone. The Mrs backs hers up on a Dropbox, no idea what that is - presumably there’s a cost?
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VitaFortissima
(@VitaFortissima) reported
@DropboxSupport Hello! I wish I could say it helped, but after a cache clear & update, the same problem persists.
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Rob Whelan
(@jtheory) reported
@catcarbn The office-in-home stuff especially — figure out once what qualifies, then scan I just use dropbox on my mobile If you have questions, feel free to ask! You've faced a ton of stupid crap I can't fix directly; I'm probably one of many folks hoping to see some way to be useful