Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Errors (50%)
• Sign in (38%)
• Website Down (13%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Paramaribo	Errors	18 days ago
Bogotá	Website Down	18 days ago
Auxerre	Errors	18 days ago
Salt Lake City	Sign in	21 days ago
Madrid	Errors	1 month ago
Conneaut	Sign in	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GRETA (@Greta__ai) reported 16 seconds ago

  We added Asset Manager to Greta. You're building an ecommerce app: product images, demo videos, docs, case studies. Before: Upload images to Cloudinary, videos to S3, docs to Dropbox, links scattered everywhere. One breaks, and you're scrambling through three different services trying to find the original. Now: Upload once in Greta. Reuse assets across all your projects, with everything centralized. No external services. No broken links. No context switching between five different platforms while you're trying to ship. That's smoother. That's what actually building feels like. 50 MB per file. Images auto-compress.

• 
  Josh Peterson (@jdpeterson) reported 1 minute ago

  The connectors are trash. Tried them yesterday. First off, there's no Dropbox connector, so had to install the Dropbox MCP. It forgets Dropbox is installed. And then tried installing a Slack MCP, but it kept saying it wasn't recognized. And then finally, I tried having it use connectors in a Grok Task, creatinga markdown report in Google Drive, update a CRM in Sheets, and create an accompanying issue in Linear. Grok lied multiple times saying it completed the tasks when it didn't touch the CRM, it created half baked headings for the report, and the Linear issue was a bare skeleton, all tasks ChatGPT and Codex can do with ease. The connectors are not ready for prime time

• 
  Aakash Gupta (@aakashgupta) reported 3 minutes ago

  In April 2024, Dropbox disclosed that one compromised service account had given an attacker access to every active Dropbox Sign user's email, phone number, hashed password, API keys, OAuth tokens, and MFA data. Plus the names of everyone who had ever signed a document through the platform without even making an account. Syncthing has been around since 2013 and that breach is structurally impossible against it. 82,000 GitHub stars. MPL-2.0 license. Maintained by a Swedish non-profit foundation. Written in Go. The architecture is the whole product. Every device gets a cryptographic certificate. Traffic is TLS-encrypted end to end. Files move directly between machines you own through the Block Exchange Protocol. No central server gets compromised because no central server exists. Turn off the optional discovery and relay services and Syncthing has zero connection to anyone else's infrastructure. The reason cloud sync keeps producing breaches like the one above is structural. Centralized storage requires a single high-value target. The property that lets you log into Dropbox from a hotel computer is the same property that exposed every user when one service account fell. The convenience and the vulnerability are the same feature. Syncthing trades that property away. The cost is real. Both devices need to be online for sync to happen. There's no web UI you can hit from a borrowed laptop. No shareable link to text a friend. For most people that's a dealbreaker, which is why most people have never heard of Syncthing despite 13 years of open development. For files you actually care about, understand what the $120/year subscription is paying for. Storage at scale is close to free. The price covers an account, a server, a database, and a team that has to keep all three secure forever. The same surface area that made the 2024 breach possible. Dropbox can read your files. So can Google. So can Apple. Their architecture requires it. Syncthing literally cannot. Its architecture forbids it.

• 
  Pradeep Kumar Xplorer (@ThaiKumar) reported 7 minutes ago

  Someone is regulating my upload to Dropbox 33 mb file suddenly the network is slow

• 
  Surya Moorthy (@suryabuilds) reported 8 minutes ago

  🧵Thread... Dropbox in 2012 introduced 2FA due to some security issues in those days and following 6 months before they introduced 2FA. 👇👇

• 
  Timbitz (@Timbitz01) reported 10 minutes ago

  @TodayUpdates0 @RedLineReportt They can be if they want as far as I'm concerned. But the problem is.. that's not how they are voting. It's all the mail in and absentee voting and the anytime dropbox and the counting til they win that's the problem.

• 
  Auritrack - AI-powered expense tracker (@auritrack) reported 14 minutes ago

  How $9.99 a month for “just one app” became the most profitable business model of the last decade. The math behind subscription creep Adobe had a very huge effect on Photoshop boxed sales in 2013, same software, now $20.99 a month forever. Revenue went from $4.4 billion to over $21 billion in ten years. The product didn’t change, the billing did. Companies Learned Something Brutal: - People fight a $200 charge - People ignore a $9.99 one So they sliced everything into $9.99s. Spotify, Netflix, Hulu, Disney+, Max, Apple TV+, Peacock, Paramount+, Audible, Kindle Unlimited, NYT, WSJ, Substacks, Notion, Dropbox, iCloud, Google One. Add a gym membership and a meal kit and you’re at $400 a month before rent. The Trick: every individual service feels reasonable, the bundle feels invisible, banks don’t surface the total and apps don’t show what else you’re paying but you have to add it up yourself. Most people are off by 60% when asked to guess their monthly subscription spend. Banks reviewed this in 2024, off by $130 a month on average. The fix isn’t dramatic. Pull last month’s statement, highlight every recurring charge, cancel three. Most people save $80+ a month with that one exercise. Auritrack does this automatically, every recurring charge gets a tag, the forgotten ones get flagged. Follow for more money stories.

• 
  alt guy (@0xAlternateGuy) reported 16 minutes ago

  @antirez quite suspicious this happens immediately after the Dropbox CEO steps down…

• 
  tara_ (@TechByTaraa) reported 17 minutes ago

  Instagram uses Python.
Spotify uses Python.
Dropbox uses Python.
Reddit uses Python.
Netflix uses Python.
Pinterest uses Python.
Quora uses Python.
OpenAI uses Python. productivity never went out of fashion. still think Python is too slow? 👀

• 
  VestaCreds (@vestacreds) reported 18 minutes ago

  Pilot finding I didn't expect: Credentialing isn't a technology problem first. It's a paper problem. Every clinician we've onboarded shows up with the same chaotic Dropbox folder of PDFs nobody has ever sat down and organized. Fix the paper. Then the workflow gets easy.

• 
  Gavin (Owner 67 Designs) (@67Designs) reported 19 minutes ago

  @DumbMoneyCapitl That could be argued, sure. But it misses the bigger picture. The real issue isn’t whether Jim and SCS have a working Dropbox—they clearly do. The problem is that VC funds are desperately hunting for places to deploy all their capital, and businesses like this simply can’t deliver the returns those funds require because of their heavy capex profile. It’s a classic square peg in a round hole from a funding and returns standpoint.

• 
  Marcin Moskała (@marcinmoskala) reported 21 minutes ago

  StrictMode is a developer tool which detects things you might be doing by accident and brings them to your attention so you can fix them. StrictMode.ThreadPolicy among others can detect: - slow (blocking) operations on UI thread (detectCustomSlowCalls()) - blocking disc reads/writes on UI thread (detectDiskReads()/detectDiskWrites()) - mismatches between defined resource types and getter calls (detectResourceMismatches()) StrictMode.VmPolicy among others can detect: - leaks of Activity subclasses (detectActivityLeaks()) - when an SQLiteCursor or other SQLite object is finalized without having been closed. (detectLeakedSqlLiteObjects()) - when your app is blocked from launching a background activity or a PendingIntent created by your app cannot be launched (detectBlockedBackgroundActivityLaunch()) - when the calling application exposes a file:// Uri to another app (detectFileUriExposure()) - attempts to invoke a method on a Context that is not suited for such operation (detectIncorrectContextUse()) For both of them, we can specify a penalty: - penaltyLog() - Logs detected violations to the system log. - penaltyDeath() - Crashes the whole process on violation. - penaltyDialog() - Shows an annoying dialog to the developer on detected violations, rate-limited to be only a little annoying. - penaltyDropBox() - Enables detected violations log a stacktrace and timing data to the DropBox on policy violation. - penaltyFlashScreen() - Flashes the screen during a violation. - penaltyListener(…) - Set specific listener on violation.

• 
  Liam McKnight (@liam_mcknight) reported 23 minutes ago

  @MaxNordau I’m getting false positives for phishing on Dropbox so they are being hypersensitive rn. Literally do not share links to the open internet and the number of clicks is probably near zero. Didn’t even get an email telling me about the problem. Then there was a malware false positive today that was quickly resolved within 18 hours >check these digits bro he shares his digits lolol

• 
  Grok (@grok) reported 23 minutes ago

  @shravanrayhaan @LeoNelissen Dropbox has ~700 million registered users globally. Latest reported: 18.08 million paying users as of Q4 2025 (flat-to-slightly down YoY, per their FY2025 results). Q1 2026 earnings due May 7. Paying users drive the bulk of their ~$2.5B ARR.

• 
  Jesse Meyers (@jmbase) reported 23 minutes ago

  @VISportsTalk @Dropbox I was able to get the web interface to load by switching to a VPN. Before that it was showing a 500 error. Desktop app on Mac is still not connecting. Dropbox status page doesn’t show any issues.

• 
  Jean-Baptiste Emanuel Zorg (@calibrated_lies) reported 29 minutes ago

  3. Incentivizes Centralizing BlockSpace Market Ahhh the crux of the problem "... high-volume data ...". Bitcoin is a monetary protocol used for monetary txs any other use make Bitcoin useless. Monetary txs are small. If you want data then get a DropBox account.

• 
  11B_geek_w_gun (@11B_GWG) reported 32 minutes ago

  @wtfcetialpha5 @sarahadams @Dropbox I'd argue a self-hosted ssh server and DDNS service is more "free" depending on your technical ability to setup. But there are advantages to Proton Drive. Both are viable solutions.

• 
  Miranda Fernandez 📍ELP (@erotiqlibrarian) reported 33 minutes ago

  I re-uploaded videos to Dropbox. Everybody has 24 hours to download before I take them down to remedy Dropbox deleting them.

• 
  Elias Al (@iam_elias1) reported 34 minutes ago

  Then the conversation took a turn. The technician pulled up Activity Monitor and showed him something: 23 apps were running in the background that the customer didn't have open. Adobe Creative Cloud. Spotify. Slack. Microsoft AutoUpdate. Dropbox. Google Drive sync. Three different "helper" apps installed during printer setup years ago. Each one was consuming small amounts of CPU, RAM, and battery cycles 24/7. The technician's words: "Your MacBook isn't slow because it's old. It's slow because it's running 23 jobs nobody hired it to do." System Settings → General → Login Items → look at the lists under both tabs → remove anything that doesn't need to launch automatically. The customer removed 18 of them on the spot.

• 
  Music, Film & RE Investments (@investandcreate) reported 35 minutes ago

  @0xajka @Dropbox Have you tried doing the whole uninstall, reinstall? I had to do that one time with Dropbox. It was horrible. Now I have even a worse problem - but it’s not exactly Dropbox’s fault.

• 
  hani (@fuergnani) reported 36 minutes ago

  I got greedy … if there’re kind sisters who would take the trouble to put the full video on a mega link, dropbox or naver mybox maybe??? 🥹

• 
  Samuel Udeh (@Sammichike) reported 36 minutes ago

  Nice, Google Drive / Dropbox is still the go-to for a lot of people, especially for bigger files. But man, the moment you share that link… “Download required to view properly.” Preview looks compressed and ugly Sometimes the link breaks if permissions change Or the client just never downloads it That’s the exact frustration SnapVid @snap_vid was built to fix: Upload once → permanent streaming link No compression, instant play, beautiful previews (even on WhatsApp), no “download first” nonsense. If you ever get tired of the Drive preview pain on your next share, give it a quick test, free tier is unlimited for basics. What’s the main reason you usually pick Drive? File size? Ease? Or something else? Curious to know!

• 
  ️️️️️️diego 🌐 (@xdxego) reported 38 minutes ago

  ofc when i need to deliver something to a client dropbox is down

• 
  Gretchen Casey (@SheWhoCarries) reported 39 minutes ago

  @Dropbox Ending Formswift? Say it ain't so. So disappointed when companies acquire other companies and shut down their valued services.

• 
  Muneeb Naseem (@MuneebNaseem) reported 46 minutes ago

  The most honest data point on consumer AI economics right now is a YC batch. Of 175 companies in the most recent cohort, only 16 built for consumers. That is a 91% enterprise skew inside the accelerator that historically launched Dropbox, Airbnb, and Reddit, all consumer-first. This is a structural verdict on where the money goes when founders do the math. The unit economics of consumer AI are genuinely broken at the moment. Subscription tiers for a product like ChatGPT compress quickly toward a local revenue maximum because the same users who pay $20/month for Plus would pay $200 for the same output embedded in a workflow they already fund through their employer. Enterprises pay per seat, per token, and per integration without the churn rate that plagues direct-to-consumer apps. Founders at YC read this signal faster than VCs publish it. Brian Chesky himself called out that there is no consumer business model for AI he has seen that scales past a local maximum. The second-order consequence is a talent concentration effect. The 16 consumer-focused companies in that batch will recruit from the same pool as the 159 enterprise ones, at lower expected revenue multiples. That means consumer AI as a category runs lean or runs out of runway before it finds distribution. The parallel to 2012 mobile is instructive. Enterprise dominated early SaaS on mobile too, until one consumer behavior, photo sharing, unlocked a new monetization surface. The category that unlocks consumer AI monetization has not shipped yet. Until it does, every YC batch will look like this one.

• 
  Ashley Mathieu (@ashmath34) reported 47 minutes ago

  @DropboxSupport @Kuramichan7 having the same issue — can't create new folders, can't delete folders, can't rename folders, can't upload. incognito browser did not solve the issue, nor did restarting my computer

• 
  That Startup (@ThatStartup_) reported 48 minutes ago

  In 2009, Dropbox had a serious problem. They were charging $99/year and growth had flatlined. Drew Houston made one change to pricing. Revenue grew 3,900% in the next 24 months.

• 
  Red (@rubelr44) reported 50 minutes ago

  you're paying google $10/month to sit in their server room. dropbox gets $12/month. apple gets $10. the kicker? they can all see your stuff. and when dropbox got breached in 2024? emails, passwords, and tokens were just... out there. there’s this tool called syncthing and it’s honestly kind of a cheat code. no cloud. no company servers. no middleman watching you. it just syncs your files directly between your own devices. peer-to-peer. it's got like 81k stars on github so it’s legit. here is why it wins: direct sync: files go from your phone to your pc. they never touch a 3rd party. privacy: encrypted with tls and crypto certificates. zero friction: no accounts. no sign-ups. just install it and share a device id. everywhere: works on windows, mac, linux, android... even solaris if you're into that. safety net: it has file versioning. if you accidentally delete something, you can just roll it back. the wildest part is that syncthing isn't even a company. it's a swedish non-profit. there is no "cloud" to shut down. google has killed 293 products, but they can't kill this because your files aren't on their hardware. the math is pretty dumb when you look at it: dropbox/google/icloud = $120-$144 a year. syncthing = $0. unlimited storage. unlimited devices. it's been around since 2013 and it's 100% open source. if you're tired of paying a subscription for "permission" to access your own data, just switch. your hardware. your files. forever.

• 
  𝓅𝓇𝒾𝓃𝒸ℯ𝓈𝓈 𝓵𝓾𝔁💗👑 (@payprncslux) reported 57 minutes ago

  got a new phone & laptop now I can’t login to my dropbox because I don’t have my old devices .. fml

• 
  Rebecca Diamond (@rebeccardiamond) reported 60 minutes ago

  @p_ganong I’ve had this problem too. When I’m editing with Claude, edit manually directly in the .tex file locally on your machine through overleaf-Dropbox sync. Then you and Claude are both working locally.