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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Dropbox. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Dropbox users through our website.
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Website Down (67%)
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Sign in (33%)
Live Outage Map
The most recent Dropbox outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Santos |
Website Down | |
 Nantes |
Website Down | |
 Bradenton |
Sign in | |
| Cambrai |
Website Down | |
 Northolt |
Sign in | |
| Três Lagoas |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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MeyerE
(@audioemem) reported
@DropboxSupport What do we have to do in order to resolve this issue? Ticket# 12847503
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Cassandra Cruz
(@celkamada) reported
@kefimochi I have a file server using TrueNAS at home, then use RClone to push to a cloud. I just started at Dropbox last month (insert disclaimer here), so I'm in the process of moving everything from Google Drive to there.
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Burned Again
(@BurnedAgain1) reported
So system restore brought me back EVERYTHING now I just have to fix the Dropbox errors
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Tumba Chairos
(@Troyano72) reported
@Dropbox @DropboxSupport I really need a solution to my account problems. Its been almost 2 months since I report it! Fix it or give my money back!!
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Stephen Inoue
(@Riptide360) reported
@thehill @Dropbox You going to fix that backdoor?
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Zack C.
(@pkfortis) reported
was an insurmountable problem. Also, I got a detail wrong: BSF (Sync) was a symlink to Projects/Comics/BSF, which effectively put the folder on Dropbox but it was reliant on the local copy. So in 2015 the dropbox service shut off on my mac pro, and that caused Dropbox to…
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MeyerE
(@audioemem) reported
@DropboxSupport What do we have to do in order to resolve this issue? Ticket# 12847503
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Steve Tallent
(@stevetallent) reported
@danishjmk @incognito1819 @RichLowry The problem is that in many counties in TX, in fact most counties, the counties are so small that county offices are only in one location. So there is only one secure location for a Dropbox with cameras and security and what not. But you can use USPS still.
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Arun Bains
(@arunuk) reported
@DropboxSupport Have customer service that actually does something. I’m paying for service and getting zero. Avoid this company at all costs!!!!!!! I’ve had no service for 9 days!! And no one knows know to fix it
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Juan Jose Monzon Pita
(@MonzonPita) reported
Worst app ever @Dropbox I can’t login
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IØLYL
(@I0LYL) reported
@G4ELI ... thank you very much for your great work. I wanted to point out that the Goggle Drive link in the 64-bit version says that the content violates Google's terms of service. The 32-bit version link works fine. No problem with DropBox.
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Alex
(@alandra09) reported
@bmoore123 I would, but It'd get taken down because of copyright. I could probably get away with putting a dropbox link up though. It's harder than it looks, I'm trying to learn the lyrics, get her intonation and flow, and do her accent all at once! I don't do things by half measures lol!
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Sam Taylor
(@sam_taylor82) reported
@Simon818 @MsftEnable Had this issue last week. Decided to work locally instead of from Dropbox. Problem disappeared. *shakes head*
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sofia gonzala
(@COCOSAVAGE69) reported
@MonzonPita @Dropbox I had same issue but I contacted brake_tools._._ on Instagram and he fixed it , you can also contact him so get yours fixed too here is he's WhatsApp+1(805)410-5461
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The Accidental Sociologist
(@CorinBailey) reported
@The_Badger_jm Had a terrible experience using the Dropbox recently as well. Followed all instructions and had someone drop off for me and went back after a number of weeks and they couldn’t even find my application. To this day they haven’t found my app or old license.
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ReapersGhxst
(@rsGhxst) reported
@tinaapng I honestly put it in whichever one I have space in LOL, I had to cancel my Dropbox cause I needed to cut down on things I didn’t need. But honestly I like drop boxes layout and it seems easier to use imo
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Maria
(@scarlett4710) reported
Hi @Dropbox I am having trouble receiving the password reset email please help. I already added it as a contact in gmail.
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Riah🥀// 𝙇𝙋 ψ
(@IdkRiah) reported
@tyIerrjose Yeah, I can send you a Dropbox link if you want :) Apparently if it doest work, just come off the link then try again lol. A few people had that problem.
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Chris Anthony
(@committed3d) reported
@DropboxSupport I’ve already reached out via email, and should be getting a refund. The problem isn’t getting the refund, nor is it even the money. It’s the trouble of having to cancel twice, and deal with support like this. Most people don’t have time to do this lol
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Mariano d'Almeida
(@mndalmeida) reported
@IngCPoon @DropboxSupport I have the same problem and no answer
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MTek 🇺🇸🇺🇸
(@Swannyo2b1) reported
@BBulivan @KeiokeioKenai @AP Yeah Georgia has 1 Dropbox per 100k people. That shouldn’t be a problem 🙄
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Kevin McShane
(@kmcshane) reported
@DropboxSupport Hi. In the last few days, Dropbox sync appears to be killing my internet connection (i.e. causing it to disconnect, not just slow down). Can you help?
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◯
(@outsh1ned) reported
@jfslowik Is dropbox dot com successfully resolving a problem that govt dept have?
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Arun Bains
(@arunuk) reported
@DropboxSupport My account has been restricted for over a week and no one at customer service seems to know why, won’t offer me a refund, and can’t fix the problem. Folks…. Please avoid Dropbox. They really are useless. Just took my £98/year and ran. @Dropbox
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Tim Gordine
(@TimGordine) reported
@DropboxSupport As before, log in via safari IOS14 is OK.I can't just reinstall Safari on a mac , its part of the OS. It worked , now it doesn't and I haven't changed anything.If your certain it isn't a compatibility issue with Safari 11.02/El Capitan I'll have to find alternatives.Thanks
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Miss Sayers
(@MissSayers1) reported
@MsLECHistory No problem at all! I'll put the finish booklet on Dropbox when I'm done if you'd like it.
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Kalob Taulien
(@KalobTaulien) reported
@jtteag It's not the tech, per se. It's just how hard it is to maintain the stack. Some companies do it well (Dropbox, Airbnb, YouTube, to various degrees). Some are strangely bad (Facebook and Google services I commonly run into problems with, for example)
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Burned Again
(@BurnedAgain1) reported
FINALLY MANAGED TO FIX DROPBOX LETS MAKE SOME ******* MUSIC
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Ryn (they/them)
(@HeyLauryn) reported
Yo @DropboxSupport, I'm reorganzing a Dropbox, if I move things around to new folders will I break links? Trying avoid causing issues for myself and my team down the line. Thanks.
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♠️Comdor 🔞
(@Comdor18) reported
@Jul3D_NSFW I would try Dropbox. Google Drive is not really portable devices friendly. As for Mega someone is trying to take down all NSFW accounts. A lot of artists saw their accounts terminated, mine as well after only a few days I opened it