Dropbox

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Dropbox Outage Chart 01/20/2025 18:25

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Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

  1. Website Down (50%)

    Website Down (50%)

  2. Sign in (25%)

    Sign in (25%)

  3. Errors (25%)

    Errors (25%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
MexicoMérida Errors
BrazilSantos Website Down
FranceNantes Website Down
United StatesBradenton Sign in
FranceCambrai Website Down
United KingdomNortholt Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • erikjheine Erik Heine (@erikjheine) reported

    Closed three tabs on Chrome that I’d had open since August. Down to 9: 3 separate emails, 4 with music, Dropbox, and online shopping. Progress.

  • beercandid Canon bAE-1 💎 (@beercandid) reported

    @team_ream @ImBrendanNorth I am! Upload and download. I did have a power outage while I was gone so that was an issue, but I ALSO have a 1:1 dropbox backup that auto up/downloads as a last fail safe that comes in handy in those moments.

  • jais_ankur Ankur Jaiswal (@jais_ankur) reported

    @Dropbox How can I backup my entire internal drive to @Dropbox ? I want the drive to be on cloud, and not sync down to other devices. I am using Family plan of 2tb !

  • HarpSilver H is for Harp (@HarpSilver) reported

    @Dropbox Night owl here I terrible in the morning only do them for work

  • TKOMGdotnet La POPEsta Nostra (@TKOMGdotnet) reported

    @Curtisss718 I was even thinking of ways to make getting files from my clients easier by creating an upload and login feature but f that. They gotta learn how to use Dropbox. Lol. I treat my coworkers the same way too. I be on their *** for files and deadlines.

  • kidchampion4 I am The Prophet (@kidchampion4) reported

    im just downloading them real slow one at a time to dropbox

  • LadyRavensGBB LadyRavens_GBB (@LadyRavensGBB) reported

    @DanianDyn @kekebeeky You can watch on Hudl soon. Khalia has a login to watch all uploaded videos. The only other way is through some file sharing app like Dropbox, Google Drive, etc…

  • raihan_ raihan_ (@raihan_) reported

    last version of consumer web stuff had both dropbox AND box dot com. and these dudes think VCs are the problem? the hubris

  • tomochingus christetémas (@tomochingus) reported

    @mews__ AAAH stash wont let me download it as .brushset it becomes zip ;__; could you try uploading it on dropbox?? SORRY FOR THE TROUBLE THANK U....!

  • _as_ad_ asad (@_as_ad_) reported

    Did anyone else download music from youtube onto dropbox to listen to it offline or was I just that down bad

  • Charlene_Preys Charlene Preys (@Charlene_Preys) reported

    Has anyone run into issues with opening Dropbox files that you are not the owner of? My computer can't recognize files in Dropbox that I did not create and am in DESPERATE need of help so I can work on my capstone #GCchat

  • martinstellar Martin helps nice people sell more (@martinstellar) reported

    @obsdmd Not a big deal though: if Dropbox doesn't have a restore version from when I shut down last night, I still have my physical backup disk, which gets updated at boot time, every morning. Gotta love redundant backup systems.

  • rowindreef Rowin (@rowindreef) reported

    @DropboxSupport That’s the problem, I cannot use that support page. So I’ll wait your helpful reply.

  • YesoloMusic YesoloBeatz (@YesoloMusic) reported

    Hey @DropboxSupport I have a question and the chatbot is not working

  • AsIfIHadWings LikeWaterForChocolate 🅒🅗🅞🅒 🌊🌊🌊🌊🌊🌊🌊🌊🌊 (@AsIfIHadWings) reported

    @Dropbox why is my app constantly asking me to set up a vault password when I have already? It's been doing this for the past few weeks I don't know if there's been an update that caused this error but it has never happened before.

  • martinstellar Martin helps nice people sell more (@martinstellar) reported

    @obsdmd Of course there's a 99% chance that Dropbox might have something to do with it. While I only have my fault there to back up, not sync, it *does* say on the label that using cloud backup services can cause trouble. Time to move the vault out of Dropbox and see if that helps.

  • gilgamesh993 Gilgamesh993 (@gilgamesh993) reported

    I'm having trouble uploading my custom Smasher Will o' the Thiccs skin to the workshop (I don't know what's wrong, I followed the upload guide's instructions, but it just won't upload correctly for some reason), so I might just have to share it via Dropbox later on for now.

  • Jenkins97765 David Jenkins (@Jenkins97765) reported

    @Lovivable @DropboxSupport They hardly respond to complaints like these because they have less staffs due to the network issues so save your self the stress and contact @Hack_Ray_ he can help you with your account

  • h_ingo Henrik Ingo (@h_ingo) reported

    The comedy in all this would be that it's entirely realistic that Google engineers would fix the crashing and roll out an updated Drive app before Dropbox has finished it slow upload that doesn't have progress indicators.

  • glynnstewart Glynn Stewart (@glynnstewart) reported

    Syncing Dropbox to make sure I have all of the files from this laptop (not my primary machine so straightforward) then I guess I burn this all down.

  • KirillOsenkov Kirill Osenkov (@KirillOsenkov) reported

    @Dropbox quality has really gone down recently. The new online files feature is buggy and no way to report or escalate to the engineering team. @DropboxSupport is not helpful at all. Hope there's some way to get them to fix it.

  • wayde666 wayde (@wayde666) reported

    never thought i’d have a bone to pick with dropbox but tell me how i’m paying $27 a month for a service that simply does not work anymore and support won’t help me fix lmao

  • marymargrets DoubleM (@marymargrets) reported

    @GD_PHILA @Sifill_LDF Or put it in a dropbox, which has been successfully used in multiple states without any problems and was wildly popular among Georgians.

  • sarahdavywrites Sarah Davy (@sarahdavywrites) reported

    Can anyone help me with a Dropbox issue? Have reached my limits of what new information I can take in and also might have missed something obvious. I make changes in my desktop, but they're not then reflected in Dropbox...seems to be syncing...help!!

  • izensun Izen Sun (@izensun) reported

    dropbox is slow...

  • annwitbrock E-quipper - grateful for the 😷 you wear 💉 💉💉 (@annwitbrock) reported

    @DropboxSupport Thanks. It turns out it was slow to update the display or something. After going into the parent folder and back, the files were present a few minutes later. They are about 20 small files. It shouldn't have taken so long to resolve the cancel.

  • daphne_miles Daphne Miles#PCPEU (@daphne_miles) reported

    @GertsenPR Actually, Britta, I think it is because I no longer have Dropbox on the computer, wch allowed me to move photos easily all over the place, and I can’t load mobile photos to the computer, because I have the Jabra to get round a sound problem. Chris is going to help, when he can!

  • afmagee42 Andy Magee (@afmagee42) reported

    My experience with using @UCLA's free COVID testing: Girlfriend and I got tests, took/submited at different times/locations. The test vending machine at the dropbox I used was broken. My results were 8 hours late. Hers never came. This is completely inadequate.

  • paul_phillips83 Paul David Phillips (@paul_phillips83) reported

    @MikeEmery_ @LxPepper Still not working this @LxPepper any chance you can send to Dropbox please if possible

  • luizgamedev Luiz Santos (@luizgamedev) reported

    There was one single thing that kept me using Dropbox over the years, the camera importer. It was good, free and suited my needs. Now I'm having so much trouble that I'm checking better DAM softwares.