Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:


Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Genoa, Liguria 1
São Paulo, SP 1
Bucaramanga, Departamento de Santander 1
Oakland, CA 1
Toulouse, Occitanie 1
Courbevoie, Île-de-France 1
Temecula, CA 1
Mexico City, CDMX 1
Vårsta, Stockholm 1
Roncq, Hauts-de-France 1
Los Angeles, CA 1
Bogotá, Distrito Capital de Bogotá 1
El Talar, BA 1
Montería, Departamento de Córdoba 1
Medellín, Departamento de Antioquia 1
Carballo, Galicia 1
Jaca, Aragon 1
San José, Provincia de San José 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • hyFee (@hyfeeCloud) reported

    Dear HyFee Drive users on Android, I'm sorry for the recent bug causing the Dropbox Login to occasionally fail. The issue has been fixed and the update to version 3 is already waiting for Play Store approval. Sorry for any inconvenience you might have experienced.

  • CurtisAllthingsUtd👺 (@UtdAll) reported

    @daddykool666 @Dropbox Yeah we had trouble with it loads on our shortcut server and switched to box

  • sarah esterman (@SarahEsterman) reported

    well it's 2022 and dropbox paper is still alarmingly slow

  • Sküttlepunk (@Scuttlepunk) reported

    Hey @clipstudiopaint please fix whatever bug keeps making your app crash when working with Dropbox files on the iOS app I've just lost like an hour's worth of work again because everything will decide to hang randomly when I save. This isn't the first time this has happened

  • Ernie Smith (@ShortFormErnie) reported

    @ultramagnus_tcv I think what’s happening is that, if the file is open in iA Writer, it doesn’t refresh itself even if there was an external sync, which is not an issue I saw with Dropbox.

  • Tommy Højegaard (@TommyHoje) reported

    @Dropbox Will 2022 be the year where you offer plans for private users between 0 and 2TB? The tread on your Community regarding this issue now holds 109 pages. In my view it is easy money from users begging to become paying customers.

  • Ellen M is now boosted! 💉💉💉 (@rolltidered) reported

    @95hannahlouise I totally understand this problem. I subscribed to Dropbox just so I had a place to offload photos on my phone, but can also access them on my phone when I want.

  • Arunish (@arunishsood) reported

    @Dropbox i cant copy link from folder. Pls fix this issue

  • The Colinputer (@TheColinputer) reported

    @DropboxSupport But then this morning I discovered the folder didn't actually download. I had to then right click on the folder in explorer and select local. Why? Why can't you make software that actually works right. Was a real issue when the folder was 200GB

  • Liam (@LiamFroud) reported

    @DropboxSupport I don’t mind you reaching out at all. But I’ve just done they old unsubscribe from the mailing list. Seems like a glitch caught me somehow!

  • David Ross (@raleighthings) reported

    @cstross The problem with Dropbox is it is over marketed. All kinds of people use it as magic. When a user starts running out of room due to people sending them lots of things they don’t understand they are now a storage manager. And the easy fix is to start paying money for more storage.

  • Ernie Smith (@ShortFormErnie) reported

    @ultramagnus_tcv It appears that the sync process with Google Drive differs a bit from that of Dropbox or iCloud, which iA Writer seems to have trouble digesting.

  • Ricky Synnot (@rickysynnot) reported from Melbourne, State of Victoria

    @KaiBrach I know right. Dropbox set the tone early on with their “hold my drink, get this file in the cloud unimaginably fast” app performance. So today iCloud continues to feel slow. Slow to show progress and slow to finish the job.

  • Ethan Nicolle (@AXECOP) reported

    @Dropbox I can’t open that unless I use the browser then I get a message that says “you can no longer send messages to this person”. My ticket is Ticket #15521687: DB: I can’t sign in

  • Chris Heinonen (@chrisheinonen) reported

    @renderanything My next plan is to consolidate all my data (Dropbox, iCloud, OneDrive, etc...) down to a single service.

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