Dropbox Outage Map
The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Dropbox users affected:

Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Denver, CO | 1 |
Tampa, FL | 1 |
Cúcuta, Departamento de Norte de Santander | 1 |
Sheboygan, WI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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Noel (@noelc) reported
@schwa @philletourneau Another big issue. Dropbox and 1P can still be *better* than OS features which do the same (iCloud and Keychain) but like w Android and iOS. Being better isn’t enough. Because default OS features need only be *good enough* to stop users from even looking for alternatives.
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Everton Willian (@evertonoficiaal) reported
@DropboxSupport how am i going to solve my problem??
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Amanpreet Singh (@amanpreet_27) reported
@realarbabusmani Correct, Dropbox inspired a completely new industry. At the same time, we cannot back solving invisible problems thinking people will eventually find value in them. Start by tackling pain points and the go for glory. That's a calculated risk based on data & analysis.
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A͢d͢e͢m͢ ͢Y͢e͢n͢i͢ ͢ (@Adosizmm) reported
@PhantomDefi @Conflux_Network Cloud breaches are often seen in centralized applications like Dropbox, Google Drive, and even MEGA with users sharing virulent and malicious files for the virtual operating system. I wonder if PhantomDefi has the ability to detect these kinds of files and issue an alert?
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Everton Willian (@evertonoficiaal) reported
@DropboxSupport I need to solve my problem and so far I haven't received any feedback from you
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RyanLangDraws (@ryanlangdraws) reported
If you’re a backer having problems downloading the digital copy of the book, Dropbox stopped sharing the file because too much traffic. Check your emails for a new link. Sorry about that.
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David Hirning (@DVDinSD) reported
So here’s the issue, do you know how frustrating it is when you pay for a service and can’t get anyone to help or answer questions to resolve an issue? #DropBox #drewhouston
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Bryce Schmidtchen (@_bschmidtchen) reported
I wish I could trust Google Drive, iCloud, or Dropbox to robustly backup my files and not delete them or have synchronization errors, I've found myself going back to using my 2TB drive for the important things.
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oldmanveryhappy (@Laurenc49106056) reported
@jenny4fun Yes I have they're not bad. I did 5 altogether unfortunately they are too long for twitter. I have no way of cutting them down to 2 minutes 20. I'll figure out a way of getting them to you, maybe dropbox, I'll dm you when I work it out. Xx
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Alex⛷Spencer (@axpence) reported
@DropboxSupport Of course I Have access to my email address. if you read the ticket, I think he would know that my files are too big to download via a web client. Some of the files are 100 GB plus. Can someone on your team give me a call? Why is the only way to resolve this to fix the sync?
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Gale Wilkinson @Vitalize (@galeforceVC) reported
Looks like the summary feedback is One Drive, Google, and Dropbox as the winners, though all have support issues based on individual experiences. Also seems to be an opportunity for all of these companies to improve in the service department as a customer acquisition strategy!
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💥BAM💥 (@BamdanaLLC) reported
@gjonesbass How did recovery of files end up going after the computer crash? I know you had some luck with Dropbox files, i hope you were Able to track down a lot of it 😣
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🇺🇸Tigers For Trump🇺🇸 (@Clemson1881) reported
@larryelder How will Elder overcome the Dropbox fix?
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Heather Greatbatch (@MsGreatbatch) reported
@KyrstieStubbs @mandyinwood1 Scroll down through the thread from the image tweet - there are some links to make a small donation and a Dropbox link at the bottom of the thread x
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Bradley.B™ (@djbradleyb) reported
@DropboxSupport You press the link and then it takes you to the drop box app and that's when the error message appears