Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sheboygan, WI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • JeffersFab Jeffers (@JeffersFab) reported

    @Dropbox down?

  • jonnyzzz Eugene Petrenko (@jonnyzzz) reported

    @DropboxSupport I do not really believe it was a browser issue. Were you able to reproduce the issue on your end?

  • danielgibert Daniel Gibert (@danielgibert) reported

    SMB on @apple is so slow that i'm seriously thinking on substituting the NAS fileserver for local SSD drives with USB-C on each Mac synced with Dropbox over 600 mb internet. It will be faster for our use case.

  • roy Roy Tomeij (@roy) reported

    Support from @HelloSign (which apparently is owned by @Dropbox) is quite frustrating. Literally every first reply is "send a screenshot", even when sending a perfectly fine breakdown of a bug (that I can't capture in a screenshot...). Maybe just accept a bug and fix it?

  • frankplunkett Frank Plunkett (@frankplunkett) reported from Erlton-Ellisburg, New Jersey

    @Brooke_Criswell @Dropbox I have used physical devices like usb sticks and portable hard drives in the past but had issues with failures and maintenance of a routine. Your plan is only as good as your last backup.If you do stick to the physical route make more than one to protect against loss or failure

  • mjdh Michael Henley (@mjdh) reported

    Dropbox! The Mac had a Dropbox folder which was not synced. The Dropbox contains TBs of data - hence why it’s not synced. During the backup, the files were being pulled down from Dropbox and saved into the backup. Excluding ~/Dropbox from TM backup solved the issue.

  • drewmccormack Drew McCormack (@drewmccormack) reported

    @PossiblyAlan Agenda license is independent of Apple. Just use your Agenda account to unlock features on each machine. Sync via iCloud requires all macs to use same iCloud sign in. Alternative is to use Dropbox. You can sign in with any Dropbox account, even one different to usual one.

  • aunittech Aunittech (@aunittech) reported

    @requenoa @DropboxSupport @Dropbox Contact us we fix disabled accounts, with proof of previous accounts recovered thankyou

  • ayjblog Jordi (@ayjblog) reported

    @marinamaral2 the bandwidth is the issue no dropbox

  • dkinney Diane Kinney (@dkinney) reported

    @NotionHQ I know I’m not alone in this - I’d have your UX people do some deep discovery. I write prolifically and notion is much less usable than Dropbox paper, confluence or even Google doc. There’s a problem with flow.

  • McKeegan_Kelli Kelli McKeegan (@McKeegan_Kelli) reported

    @JaedynRuli Right?! Google docs, Dropbox, Box... all of my stuff is on one of those. Yes there are some format issues but at least I'll never use content or version control. Now whenever anyone gets upset about losing unsaved work I just glaze over...

  • iloveredrobot Glam Bigfoot Clary (@iloveredrobot) reported

    I use Dropbox about once a month and today is the day and it's down. I am going to speak to some pizza about this urgently.

  • ferrouswheel Joel P (@ferrouswheel) reported

    @DropboxSupport I just had to quit and restart dropbox on osx to make it sync. No reported sync issues, it'd just refuse to do anything. Where is the force sync button?

  • RobJonesWrites Rob Jones - Letterer, Writer, Tired, Irritable. (@RobJonesWrites) reported

    If dropbox was a real person, I would **** in it's kettle right now... Syncing problems are making me go greyer and greyer...

  • jonnyzzz Eugene Petrenko (@jonnyzzz) reported

    @DropboxSupport Well, I just need my files downloaded or shared easily It's probably something broken or intended to be broken on your side. Pick a folder with 1000 items, approx 5Gb of size, and try to download it via the link. It's downloading at a kilobytes rate

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