Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Berlin, Land Berlin 1
Eugene, OR 1
Arcueil, Île-de-France 1
Bogotá, Distrito Capital de Bogotá 1
Karachi, Sindh 1
Slough, England 1
San Salvador, Departamento de San Salvador 1
The Bronx, NY 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • aimeecurameng ✨asians don’t raisin✨ (@aimeecurameng) reported

    @twosevenxyz trying to watch things via web and uploading from dropbox but when the video loads in twoseven, it's in slow motion. Has this been happening to anyone else?

  • StudioBenMW Ben Mounsey-Wood (@StudioBenMW) reported

    @robtravis @robbarrett @Tresorit Yeah I looked into this, but I read some folks had issues with sync conflicts and corruption - I didn’t want to take the risk. And it doesn’t negate the fact that your paying Dropbox

  • lawrencebrenner Lawrence Brenner 🐉 🛰️🏳️‍🌈 (@lawrencebrenner) reported

    @voicemoto Dropbox, Google Drive are some of the best. And cloud software. Should I go down and I can afford, need get a new machine I can be back and ready within 24-48 hours depending on where I get the replacement (and it's shipping). Cloud software also counts as download from account

  • Gabe_Lackman69 Gabe Lackman (@Gabe_Lackman69) reported

    @kylenabecker What’s with this headline? Obama didn’t really say that… at all I get the Dropbox issues, but why such a dishonest title?

  • spacetartpop spookypoptart (@spacetartpop) reported

    Sorry for potato quality, computer is down for the night and this is my mobile dropbox’s preview thumbnail

  • Silver_hand Chris Manning (@Silver_hand) reported

    @ALL_CAPS @DaveHassar @jayfournier I’m pretty sure there are a bunch of known issues with Dropbox on the M1 Macs. They say they’ll have a specific version out “sometime next year”.

  • rockhillsranch Luke Perman (@rockhillsranch) reported

    @Nebraskero In the past I used an open source program with Dropbox to make it kinda cloud based, but we ran into problems when it was left open on multiple computers. I'm not really excited about QBO after using it for a year. Marginally better than what I was doing, and costs a lot more.

  • vilacron vilacron (@vilacron) reported

    is it just me, or is @dropbox not working?

  • vilacron vilacron (@vilacron) reported

    @DropboxSupport I just shut down and turned back on. problem still persists

  • tiejamac Tieja MacLaughlin (@tiejamac) reported

    @DropboxSupport @ahanny96 Exact same issue is happening to me - I can't upload files via the Upload button or by drag/drop. I've logged out/in, restarted my browser, and confirmed browser is up to date. Super frustrating. What did you guys do to the platform & how can I get this resolved ASAP?

  • ALL_CAPS David Hicks (@ALL_CAPS) reported

    @DaveHassar @jayfournier @Silver_hand Dropbox is the one problem I'm having…it won't sync my documents over for some reason (vague permissions error)

  • mario_aguirre Mario Aguirre (@mario_aguirre) reported

    256GB iPhone 12 Pro Max is full. Blame the amount of space 4K video occupies. The problem? Dropbox won’t let me backup all this content onto the cloud until I free up space on my phone. What the hell does one have to do with the other?

  • kirst_tierney Kirst ❤️‍🔥 (@kirst_tierney) reported

    dropbox showing error codes for most of the workforce is less than ideal lmaoooo

  • DropboxSupport Dropbox Support (@DropboxSupport) reported

    @vilacron Thanks for trying! Does the issue persist when you connect to a different WiFi / cellular data? Also, do you happen to have any antivirus / security program installed on your machine, which could be interfering with Dropbox? Let us know!

  • JohnMarkell John Markell (@JohnMarkell) reported

    I am getting all sorts of errors (with @Dropbox) and MS Exchange from the recent Apple OS upgrade (to Monterey). What is going on @AppleSupport ? These are Apple problems, not Dropbox or Microsoft problems.

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