Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kulmbach, Bavaria 1
Oslo, Oslo County 1
Fort Worth, TX 1
Maringá, PR 1
Barranquilla, Departamento del Atlántico 1
Philadelphia, PA 1
Aurora, CO 1
Chongqing, Chongqing Shi 1
Nassau, New Providence District 1
Santa Barbara, CA 1
Greiz, Thuringia 1
Vancouver, BC 1
Zacatecas, ZAC 1
Mississauga, ON 1
Kakuda, Miyagi-ken 1
Barcelona, Catalunya 1
Etobicoke, ON 1
Frederiksberg, Region Hovedstaden 1
Ridgewood, NJ 1
Tijuana, BCN 1
Deseronto, ON 1
Margate, FL 1
Las Palmas de Gran Canaria, Canary Islands 1
Toulouse, Occitanie 1
Denver, CO 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • DelfinMagoteIII Delfin III (@DelfinMagoteIII) reported

    @DropboxSupport @Dropbox We're having issues with our Dropbox Business account. It keeps on logging us out right after we're logged in ("Session Timed Out"). We already tried to use a VPN, use different browsers, cleared our cache & cookies, and used a different computer.

  • airmo Brandon Mawhorter (@airmo) reported

    @prashantnigam_ I am having trouble with files not dragging out of EasyFinder2 into an email. I use Spark. Spark shows the drag&drop interface when dragging out of EasyFinder, but then no file is attached. Same issue if I try to drag to a web email app. Files are in Dropbox.

  • BrandXJon Jon Schiefer (@BrandXJon) reported

    Okay, yesterday's #DRBC work has to be mostly redone. It was a file transfer issue going from the 2011 Mac Pro to the Mac Mini. I'd backed up the Scrivener file to Google Drive, but not to Dropbox. However, I did all yesterday's edits to the DB file. :(

  • vrooomyeung Lara Yeung 🌷 (@vrooomyeung) reported

    one reason for hosting my own nextcloud instance is that i'm afraid of using Dropbox as a server (because then they might shut my whole account down)

  • Corben78 Corben Dallas (@Corben78) reported

    @headassbtw Looks like I was lucky there. No issues with the upgrade, but it somehow broke Dropbox, which crashes with a CertFindCertificateInStore error now, and I can't find a solution. Well, on the other hand the Windows upgrades on the #surfacepro7 now fail all the time...

  • theolized Theo (@theolized) reported

    I used to use dropbox for simple image hosting when they still have a direct public link before that died back in 2013. For now? I might be a heretic but Discord works wonder as a simple image hosting. All I need to do is just set up a private server and upload pics there.

  • ProdByAyyDot AyyDot 😷 (@ProdByAyyDot) reported

    @CruuFTN @Dropbox It’s terrible

  • jourreveur1 jourreveur(gay asf) (@jourreveur1) reported

    @seddyzuz Your Dropbox link is broken...

  • peitor Peter Gfader (@peitor) reported

    @micromag84 @ursenzler @aheadintranet Yes Yes. I know that you are not Dropbox and you don't have the problems that Dropbox has. And Yes, the clouds have HUGE advantages... Maybe there is a context where the cloud is not the best option. Just look at your cloud bill and think of how much hardware you can buy for it

  • EpochRevolution President-elect Cameron (@EpochRevolution) reported

    @Dropbox Terrible

  • librikobonn Ronny Bittner (@librikobonn) reported

    Hey @jitsinews, your software really is a lot of fun to use, but: can you please fix the Dropbox-only thing for capturing audio? It's not safe for use inside EU.

  • aliennatives ☼ mαɾιnα ☼ (@aliennatives) reported

    Yes please, tell me how downloading premiere onto dropbox and then downloading it from there will solve the problem of me not being able to download it quickly?? (having to use a hot spot because I don't have wifi) Wtf are you on sir, I'd still need to download it from dropbox!

  • wesyang Wesley Yang (@wesyang) reported

    Dropbox handling of photos and video is excruciatingly slow and buggy, it's outrageous that they charge so much for such barely functional service

  • AngelaSasserArt Angela R. Sasser (@AngelaSasserArt) reported

    @gilded_ashes @clipstudiopaint I wanna say I had this problem when my dropbox wasn’t activated on the ipad, but don’t quote me on that. Double check your login and make sure it’s set up? Hope you figure it out!

  • Gurftastic Gurftastic (@Gurftastic) reported

    @VerizonSupport I'm on several OS X machines. Any options there? Had similar problems today using desktop transfer apps from dropbox and frame io

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