Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 2
Highpoint, OH 1
Frankfurt am Main, Hessen 1
Westfield, WA 1
Berlin, Land Berlin 1
Los Angeles, CA 1
Zagreb, Grad Zagreb 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • julia_azari Julia Azari (@julia_azari) reported

    making like 5 stupid mistakes after sitting down 5 minutes ago to work really bodes well for a thoughtful, coherent reorganization of the dropbox later.

  • MacMcGeeVoice Mac McGee (@MacMcGeeVoice) reported

    @nowvoicethis Uh oh... parts of it sound a bit overmodulated. Didn't sound that way to me before... Hopefully its just twitter and doesn't sound that way on my dropbox upload. Too late to fix it though since I am heading out of town in the morning. It is what it is.

  • GaryM03062 Gary McGath (@GaryM03062) reported

    Dropbox is showing a dropdown menu for every file except the one I want to download. It seems to be punishment for my not dragging the mouse straight down on the first try. The Dropbox UI is generally poor.

  • mohandoss83 Mohan (@mohandoss83) reported

    @USAndIndia @USAndChennai What’s the issue with Chennai US consulate ? Why it’s not allowing / showing up any Dropbox apt slots when all other consulates within india resumed their services .

  • flynn_simon Simon Flynn (@flynn_simon) reported

    @LittleHumph15 Use the Dropbox link in my pinned tweet and then go into the KS4 folder. It should be in there - say if there are any problems.

  • kovu_nd kovu (@kovu_nd) reported

    @fermello78 @DropboxSupport @AleProto Contact us we fix disabled accounts

  • cherylboruszko CherryB🍒 (@cherylboruszko) reported

    @RefusenikRed I have the files I jus need another way to share them as dropbox already shut me down once

  • TannerPowell Tanner Powell (@TannerPowell) reported

    @MrGreenLeaf730 My M1 MacBook Air (16GB/1TB) is. Not every time, but often. I think it’s a Rosetta issue, which sucks because I use Adobe (including some Apple Silicon pre-release) , Dropbox and Spotify, which are still Intel processes.

  • kienored kienored, Norbert (@kienored) reported

    @BlazeAustinXXX As annoying and terrible as this is, just make sure that you don’t film with anyone before they sign your release form and provide you with a copy of their ID. As for backup, as @johnthomasxxx suggested, use external drives or get Dropbox or GoogleDrive for online backup.

  • causalinf scott cunningham (@causalinf) reported

    Just got a conditional accept on a paper. I checked my “get info” button to see when I opened that directory in Dropbox. Started it in 2014, conditional accept 2021. I bore some responsibility for it though; had some stuff happen that slowed us down, but not by a lot. #economics

  • EurasKaryot Eukaryot (@EurasKaryot) reported

    @AuthorElyseC Similar, corrupted backups. It‘s just so annoying because I DID back my write up. Just Dropbox overwriting one file due to synchronisation issues and overwriting the backups with older versions too. I hate it so much

  • GravityBreak Multi (@GravityBreak) reported

    if you download a dropbox folder for offline use, then try to open a file from it using a file browser, you'll only have access to a version of the folder that downloads the files when called. i downloaded a file into it and now it doesn't save without uploading to the server.

  • Sokawahtik 🇨🇦Maple🇮🇪 (@Sokawahtik) reported from Peterborough, Ontario

    If you or any other person at any point believe that the police have actually taken any real of steps towards rectifying that Dropbox of abuses...? "You don't really look Indian to me, so we aren't going to treat this like a race issue." - Officer Rogers, @PtboPolice

  • levi_mccurdy Levi McCurdy (@levi_mccurdy) reported

    @Losofresh456 Bro - we use that AND Dropbox - they’re both terrible. Half the time Kodak can’t download footage because of the file size. But like, you let me upload this file!? Now i can’t download it!?

  • DropboxSupport Dropbox Support (@DropboxSupport) reported

    @JJT Can you include a screenshot of the Camera Uploads settings in the Dropbox app? Does the issue persist when connecting to a different WiFi / cellular data? Also, what Dropbox plan is your account currently under?

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