Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• Frances 'Cassandra' Coppola (@Frances_Coppola) reported 9 hours ago

  Onedrive, Dropbox and File Explorer between them have completely broken my file storage. The files are there, but I can't see them or access them through File Explorer. I've tried resetting, relinking, rebuilding, restarting. Nothing works.

• Randi Barron (@rames09) reported 18 hours ago

  @Dropbox please respond- having trouble reaching someone to help

• Cricket Captain (@CricketCaptain) reported 2 days ago

  @StaitDarren We have another update very soon that fixes a 2nd issue. For now, try editing your editNames.txt via Dropbox to add a return a the end of the last line.

• Randi Barron (@rames09) reported 2 days ago

  @Dropbox @DropboxSupport I've been trying to get a resolution to an issue for 2 days. I was promised a callback from a chat rep, and also left a message on the call line. Now the call is just blank. What kind of service if im trying to purchase a plan??

• InZaroo🌌 🤫 🌿 (@Inzaroo) reported 2 days ago

  Step 4: Handle Your Seed Phrase Like Gold Your master key is your seed phrases in your portal wallet. If you expose it or lose it, than its gove over of your digital life. ❌ Don’t take screenshots ❌ Don’t store it in Dropbox, email, Google Drive. ✅ Write it down on paper or metal ✅ Store it offline and out of sight

• DuhKari 🍊 (@KariBomaye) reported 2 days ago

  @ShaiWhai @Tysorandom24 Problem is they cracking clouds so when you file share out the studio like Dropbox, airdrop iMessage anything like that is vulnerable and when you working on songs youn even know if it’s gon be on the album to be tryna safe guard it that’s why most leaks be the unfinished version

• Dropbox Support (@DropboxSupport) reported 2 days ago

  @Studioaip We're very sorry to hear that. Now since the Dropbox desktop app is in the process of re-syncing your files, please be patient and allow the files to completely sync. If you come across any error messages, please let us know!

• Cricket Captain (@CricketCaptain) reported 2 days ago

  @MattCarpenter14 It will be fixed in the update we’re about to submit. For now you can edit the playernames.txt file via Dropbox so it’s just the header line and nothing else (or completely blank). What device do you have? Would be useful to pin down which ones are causing issues.

• Joris Mak bsky: @jorismak.nl (@MakJoris) reported 3 days ago

  @LukeDiebold @alvarosabu @Apple no winner that emerged. First it was bluetooth and it worked, but we wanted something more. WifiDirect was made, but apparently made in a way that support on desktops/laptops was an issue. For most people, just app-ing it to yourself or using your onedrive/dropbox/etcc is fine.

• #Builder (@d0fourMir) reported 3 days ago

  Launch fast, fix later waiting for perfect kills momentum. In software and SaaS, speed to market matters. Data shows 42% of startups fail due to mistimed launches. Dropbox shipped a basic MVP in 2007, iterated based on user feedback, and hit 100M users by 2012. Get it out there, then refine.

• CJ (unv****ied but Authentic)👋 (@cool2dude45) reported 3 days ago

  @DropboxSupport hi there. I'm having an issue logging into my account. My 2 step authorization isn't working. Can you help me at all?

• #Builder (@d0fourMir) reported 3 days ago

  A true builder solves real pain points, not just what’s trendy AI or otherwise. Entrepreneurship isn’t about chasing buzzwords like AI or SaaS. It’s about solving problems. Look at Dropbox: it solved file-sharing pain when cloud tech was nascent, growing to a $8B valuation by focusing on utility over hype.

• Jason T. Lewis (@theJasonTLewis) reported 4 days ago

  @SuperSaf It’s been a problem for a while. I use iCloud kind of like Dropbox so I’ll try to figure out a work around. Maybe it’s time to build that home cloud I’ve been thinking about.

• Cricket Captain (@CricketCaptain) reported 4 days ago

  1) To link Mac on Dropbox you'll need to use Command + C to copy the code and then Command + V. You will also need to use Safari as the browser. Other browsers don't work on Mac. 2) The save path, you will need to copy and paste that path in to finder on your device. Also, I've got the 2024 version there, which might be the problem. Just change 2024 to 2025 on that path.

• Obscure(emojicoin arc)🚀💯|♋ (@0x_obscure) reported 6 days ago

  In layman terms for normal people like you and I, Shelby is like Google Drive or Dropbox but for crypto, aiming to store and deliver files super fast in a decentralized (no single company controls it) way. ➝ It serves people who want to quickly access videos, games, or AI data without delays. ➝ It lets file owners earn small payments every time someone views their file. ➝ It protects files from being censored or taken down easily.

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