Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Glendora, CA 1
Sardoá, MG 1
Camboriú, SC 1
Rickmansworth, England 1
Birmingham, England 1
Boynton Beach, FL 1
Milan, Lombardia 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • QwFTUZtTuYwW3Ig 이지환 (@QwFTUZtTuYwW3Ig) reported

    @DropboxSupport Hello, I usually uploaded files into my dropbox, but it said 'Sorry, this account is disabled.' After that, I haven't login to my dropbox account yet. Please help me to get my account back.

  • Janetbarn1 Janet Barn (@Janetbarn1) reported

    @JaiWho @DropboxSupport I also have similar issue contacting support but nothing changed until my cousin recommend @rixxytech to me and he help me recover my banned account back in 30mins. His an expert.

  • shockscg Carlos Souza (@shockscg) reported

    @DropboxSupport I was promised 100GB free when I bought the Dell notebook (01/27/2021). When linking my account to the device through the app, I didn't receive the promised space. Even after the 5 steps of Getting Started Guide in 90 days, I still have this problem. I ask Support for a solution.

  • RetroSpector78 RetroSpector78 (@RetroSpector78) reported

    Hey @Dropbox, I always enjoyed your service but when your iOS photo upload starts randomly skipping photos, resulting in incomplete syncs to my account, this is becoming really annoying. Is this a known issue ? "All done backing up" while in fact it is not. How can this be fixed?

  • MsBrynnEMUBF Brynn Majewski (@MsBrynnEMUBF) reported

    @DropboxSupport My aunt uses @Dropbox to get PDF files from work. All of a sudden none are showing up, then a week later all of them show up at one time. She’s losing work because of this issue & can’t afford for this to keep happening. We’ve done all the online trouble shooting.

  • AgnesBroc Agnès Broc (@AgnesBroc) reported

    @DropboxSupport @art_skri Same problem for me. Happened only today, so not related to the network or browser.

  • crowkingg new pinned! (@crowkingg) reported

    Me trying to upload a video to the dropbox folder... My wifi: lets go as slow as we possibly can now to piss them off

  • gee_forr (╯°□°)╯ ︵ lǝıɹqɐƃ (@gee_forr) reported

    @DropboxSupport Screenshots are in my previous tweet. Dropbox access was shared by client via email sent by dropbox. The kind of email that has the blue button that reads "Go to folder". Looking at your tweet history, a few users are having this problem.

  • jswallez Jean-Sébastien Wallez (@jswallez) reported

    @DropboxSupport Still not working, I have also tried to delete and reinstall the app + iPhone reboot :/

  • itsvertx vertx (@itsvertx) reported

    @DropboxSupport I'm trying to upload but they're telling me "server error"

  • shockscg Carlos Souza (@shockscg) reported

    @DropboxSupport Did not work. I followed all the steps on this page and still my problem was not resolved. How do I submit my Dell Proof of Purchase (Invoice) to prove I meet the criteria? I request a solution, please.

  • TimGordine Tim Gordine (@TimGordine) reported

    @DropboxSupport Hi, Mac OS 10.11.6 /Safari 11.0.2.for years on MB pro .Today I cant log in to Dropbox websiste.Sign in box flashes up then disappears now blank screen.I'm paying for technology service that doesn't work on my machine please advise.Not using app.Thanks

  • BekaXDBot Beka Miller (@BekaXDBot) reported

    Dropbox and thoughts I couldn’t help to write down and then I wouldn’t say I’m going to do something productive -- on and

  • QwFTUZtTuYwW3Ig 이지환 (@QwFTUZtTuYwW3Ig) reported

    @DropboxSupport Hello, my dropbox account is disabled, and I don't know why. I usually uploaded files into my dropbox, but it said 'Sorry, this account is disabled' and I can't login. Please help me..!!

  • BigCityLightsUK BigCityLightsUK (@BigCityLightsUK) reported

    @DropboxSupport finally...while this is 'syncing' my system is super slow, like Dropbox takes all my CPU and uses it. I pay €11.99 a month for Dropbox as I need the 2Tb storage but this is absolutely the worst experience. As for the app...don't go there, awful!

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