Is Disney+ down?

Disney+ is an American subscription video on-demand streaming service owned and operated by the Direct-to-Consumer & International division of The Walt Disney Company.

 Problems detected at Disney+

Disney+ problems in the last 24 hours

Disney+ Outage Chart

April 09: Problems at Disney+

Disney+ is having issues since 03:20 AM AEST. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Buffering 45.10% Buffering
  • Sign in 28.46% Sign in
  • Playback Issues 13.90% Playback Issues
  • Crashing 9.74% Crashing
  • Video Quality 2.79% Video Quality

Disney+ Outage Map

The most recent outage reports and issues originated from:
Paris Playback Issues
Cesena Playback Issues
Alcalá de Henares Buffering
Aulnay Buffering
Rome Buffering
Savigny-sur-Orge Buffering

Disney+ Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Disney+ Issues Reports

Latest outage, problems and issue reports in social media:
  • itz_aloeVERA Kassss (@itz_aloeVERA) reported

    @disneyplus When. Did . I. Ask. @Twitter fix my feed man

  • BattlestarManny Man Pan 🐶💁🏼‍♂️ (@BattlestarManny) reported from Dallas, Texas

    @disneyplus, so now your movie starts but immediately stops and shows me an error. You all really know how to kick someone when they’re down, and shocker, no response. I’m sure the response would be swift if I was dangling millions in front of you, but since I’m not, screw me.

  • shovels77 Michael Finneran (@shovels77) reported

    @disneyplus The picture quality is terrible. It was adjusted during the movie tonight and I had to turn it off. Please fix this

  • QLBookDrop matt (@QLBookDrop) reported from Kingston upon Thames, England

    can they fix disneyplus so it actually lets you exit out of a show. i’m so over having to restart the whole xbox when i just wanna change what’s on

  • Andy_Papasavva Andy Savva (@Andy_Papasavva) reported

    @disneyplus Fix HDR on the PS4 app!

  • TheBiggestTonga Incinewashed (@TheBiggestTonga) reported

    @disneyplus someone keeps hacking into my account and they changed the email and password help pls 🥺

  • amin2832 amin283 (@amin2832) reported

    @Investopedia @federalreserve @OPECSecretariat @disneyplus @d_dsouza26 @calebsilver I have a financial problem because of Corona. Please help me through Bitcoin, God Bitcoin wallt Address: 1MqXGiGwAS3t5sxiJbLjHYgxsj4mgvdugo

  • Waylan ᗯᗩƳᒪᗩᑎ (@Waylan) reported

    Anyone know how to fix Android apps from showing no video, just a black screen, but audio plays. Currently does it in @Quibi and @disneyplus for me. Android 10 on a @motorola One Hyper.

  • hayu_jellyfish CuteVeila (@hayu_jellyfish) reported

    Would be nice if disney+ would remember the Episode I stopped on agent of shield, because I cant remember :I #DisneyPlus #problem #plschangethis #review

  • RiseFromSilence Icé (@RiseFromSilence) reported

    @DeeCeeGrayson @disneyplus mhh okay :( then maybe a bug- I hope they gonna fix it soon :O

  • horriblecupcake scared of BEANS, spaceboy? (@horriblecupcake) reported

    @disneyplus The worst part about Disney is they they keep enforcing that theater kids are straight. Sis.....

  • uglybarnicle025 [UglyBarn58] (@uglybarnicle025) reported

    @disneyplus @TheSimpsons fix the episodes

  • RiseFromSilence Icé (@RiseFromSilence) reported

    @DeeCeeGrayson @disneyplus i have the same problem :/

  • Alec_Stewart77 Alex Stewart (@Alec_Stewart77) reported

    @disneyplus I’m having this problem were I watch a short film that I haven’t seen or finish that when I push play it goes straight to half of the film or at the end instead of the beginning.

  • ianbennell75 Ian Bennell (@ianbennell75) reported

    @disneyplus a few times now I’ve streamed a film from the app on my phone to the TV and then paused it. It then disconnects itself and when I get it back up and tap the continue watching it starts the film again and not from where you left it. Help

  • _offdamapp Reggie ♎ (@_offdamapp) reported

    @disneyplus y’all need to fix this problem where the video freezes while the audio is still playing 😒

  • dltayman David T (@dltayman) reported

    @eleventhirtyate @disneyplus Brendol Hux's Bastard Son. Yes he is Brendol Hux's Bastard Son. He's not the worst, his dad's the one. Both aren't great. So not greaaat.

  • ClowbogBeborp The Most Metal of all Fish (@ClowbogBeborp) reported

    @Inkiadk @disneyplus @TheSimpsons Those episodes also had non-borked versions available on Simpsons World, which Disney now owns. And yet they still purposely put horribly cropped versions up, and have still refused to fix it five months in. Despite already owning fixed versions.

  • IAmBlaneJeremy Blane Jeremy (@IAmBlaneJeremy) reported

    @disneyplus @Disney please fix the autoplay feature. It would be cool if we could let everything play in random. Like hulu and netflix. Lol.

  • munoz8813 Ashly AM88-HM13 (@munoz8813) reported

    @CydonPrax @disneyplus Unfortunately that doesn't help me now, being safe at home. HaHa! ...I think they should release everything they have pending in the next couple months.

  • PeteyBatts Missing Basball (@PeteyBatts) reported

    @disneyplus fix the Simpson’s aspect ratio

  • CookTrainEatRce Delightful Asshole (@CookTrainEatRce) reported

    @tblanchfield I've been using @YouTubeTV for months and have had no issues. Recently added @hulu via the @disneyplus package and no issues. I am happy I dropped Frontier Cable. No turning back.

  • jazminchavez Jazmin (@jazminchavez) reported

    @LydietteDiaz @disneyplus Oh thank goodness. We kept getting error message.

  • andymcewan1 andy mcewan (@andymcewan1) reported

    Why ******** isnt #marriedwithchildren on #DisneyPlus best show ever. Need my fix of #albundy 5 touch down in 1 game. Bet the executives that made the call not to upload it also would been the ones to cancel psycho dad!

  • Scttfrmr84 scott farmer (@Scttfrmr84) reported

    @disneyplus I have to say that your app is a pile of crap! I have high speed fibre and the quality of streaming is terrible regardless of which device I use. Not to mention it takes a lifetime to load the app and crashes all the time. I won’t be continuing my subscription. #scam

  • DadyHeisenvader Dad Jokes. (@DadyHeisenvader) reported

    @disneyplus Disney + is terrible

  • 0z0kun carlos alberto reyes (@0z0kun) reported

    @disneyplus @TheSimpsons Fix the aspect ratio

  • MalteSchuemann Malte Schümann (@MalteSchuemann) reported

    @revanthbandari7 @disneyplus @amazonDE @amazonfiretv Colors are changing constantly. No fix, no subscriptions

  • Jude_Maclaverty Jude MacLaverty (@Jude_Maclaverty) reported

    wow, that @disneyplus free trial was difficult to cancel, hidden in all sorts of broken links and privacy policies. finally got there after 20 minutes online detective work.

  • PMester27 Patrick Mester (@PMester27) reported

    @disneyplus @TheSimpsons Okay now fix the aspect ratio

  • Zarghum Zarghum hassan (@Zarghum) reported

    @disneyplus I just got the error code 42 half way through a film that can’t be right surely it would not have started if it was not compatible

  • Jon_Stocks_IT Jon Stocks (@Jon_Stocks_IT) reported

    @disneyplus this is now the third day in a row where we are unable to use your services. Every other streaming service works just fine. Fix it, Credit me or I drop it.

  • VitcaWolfbane Vitca wolfbane (@VitcaWolfbane) reported

    @ERodBuster1 @disneyplus True. I got mine though my phone provider for a year so it's technically free for me. there's just a lot of little problems that need to be fixed. Like on the Roku you can't see your full to watch list

  • AnnetteGParra Annette🏳‍🌈🎬 (@AnnetteGParra) reported

    @disneyplus Since the launch in France two days ago servers keep having errors very often. It's pretty annoying :) Voilà voilà. xoxo #DisneyPlusFR

  • revanthbandari7 ®evanth (@revanthbandari7) reported

    @disneyplus please fix your app for Roku The whole screen is Flickering and unwatchable

  • LOWMOLLY_13_ joe thomas (@LOWMOLLY_13_) reported

    @disneyplus Movie was good the ending was something out of Stephen King... Unfinished and terrible

  • Write2Resist RobinJay (@Write2Resist) reported

    Error 41 😞 going on 45 minutes @disneyplus We finally gave up and rented it on Amazon Prime Video.

  • PalsSchuyler Schuyler Pals (@PalsSchuyler) reported

    The wifi at my mom's house can support 3 simultaneous zoom meetings, but @disneyplus has to buffer every 2 seconds.

  • dontfollowwalt1 dontfollowwalter (@dontfollowwalt1) reported

    @disneyplus Worst marvel movie ever

  • JasonGrefer Jason Grefer 🎙💻 (@JasonGrefer) reported

    Hey @disneyplus, if you could get your app to work on a Fire Stick, that would be nice. I've uninstalled and reinstalled it 5 different times and it still refuses to connect. Fix it.

  • LoopedBuffalo Looped Buffalo (@🏠) (@LoopedBuffalo) reported

    @whatsinside @disneyplus Turning your books around for aesthetics is just the worst. 🙄

  • bryhoffman Bry Hoffman (@bryhoffman) reported

    @disneyplus must be having some issues with all these people at home streaming. I just want to watch the last 20 minutes of the Lizzie McGuire Movie and it won’t let me 😫

  • RochelleyBaby Rochelle (@RochelleyBaby) reported

    @DisneyPlusHelp @disneyplus Hi Ive just been on live chat for an hour trying to solve sign up issues. The guy ended the chat when he couldnt figure it out! Then the next guy is just straight ignoring all my messages! All I want to do is sign up for #DisneyPlus! #DisneyPlusUK

  • RochelleyBaby Rochelle (@RochelleyBaby) reported

    @disneyplus Hi Ive just been on live chat for an hour trying to solve sign up issues. The guy ended the chat when he couldnt figure it out! Then the next guy is just straight ignoring all my messages! All I want to do is sign up for #DisneyPlus! #DisneyPlusUK

  • projoeiii Joe Kennedy (@projoeiii) reported

    @disneyplus @DisneyChannel I forgot to unfollow you guys after I got zero help from you after reaching out via e-mail, tweets, and DMs. Thanks for the reminder to unfollow.

  • if_only_1 It Wasn’t me (in shaggy’s voice) (@if_only_1) reported

    @disneyplus Why the hell are partnering with @osn in the Middle East. We want disney plus not osn. There is no trust in osn and cause they are the worst

  • kazzgamma Kaz Brander (@kazzgamma) reported

    @lorikeeton @disneyplus You probably should spend your money on getting that kid of your help. Braces are not going to help that.

  • SaraDansieJones Sara Dansie Jones (@SaraDansieJones) reported

    @daniel_sellers @anthonyha @TechCrunch @DisneysMulan @disneyplus I don't think Mulan will be D level, or even B level. Mulan will be a high quality feature film. Just not sure people will flock to theatres the way they used to. But good for them for trying!

  • JADillard23 Adam Dillard (@JADillard23) reported

    @disneyplus can you please help me fix my Disney+ on my Samsung Smart Hub... My kids are going to lose it during this quarantine

  • mchedd1 mchedd (@mchedd1) reported

    @disneyplus movies keep freezing and now I keep getting error code 42. I've only had this service 3 days and so far I'm not impressed

  • x_l_ea uh (@x_l_ea) reported

    @disneyplus if you hate crash my tv I’ll email you £5

  • daniel_sellers Daniel Sellers (@daniel_sellers) reported

    @SaraDansieJones @anthonyha @TechCrunch @DisneysMulan @disneyplus There’s also a difference in the quality of revenue stream between monthly subscribers and risky theatrical launches. But I wouldn’t be surprised that all of these are part of the reason. Onward which had fulfilled its contractual obligations to theaters was dropped onto D+ fast

  • fazal_7864 Fazal (@fazal_7864) reported

    @asadayaz No 4K here in India and really bad quality 1080p streaming as well. Disappointed. Also, Disney shows like That's so Raven, Lizzie McGuire and others are not even available. So less Disney Content. It's @disneyplus for only namesake. I hope you're listening @DisneyplusHSP

  • dejHIGH Major Cheng Fu (@dejHIGH) reported

    @cazz3319 @disneyplus Was actually a bad idea. But they still cashed out tho. Still the worst toy story by far

  • TBone1712 GoldenKhaleesi🖤⚜🧝🏾‍♀️ (@TBone1712) reported

    I’ve been having router issues but what upsets me the most is that I can’t watch @disneyplus I want to cry 🥺🥺😩😩

  • Karl_Downey Karl (@Karl_Downey) reported

    "It was the worst of times, its was the blurst of times. 🤣 #TheSimpsons #DisneyPlus #DisneyPlusUK

  • Rizo78 Rezo (@Rizo78) reported

    @disneyplus Fix the 4:3 ratio issue and I will get a subscription ;)

  • jammenhog Harsh Mishra (@jammenhog) reported

    Great I bought hotstar premium and watched gravity Falls season 1 only to find out that season 2 is locked. What a ripoff Help ! @DisneyplusHSVIP @DisneyPlusHS @hotstar_helps @DisneyplusHSP @disneyplus @Disney

  • GlobexBoss Hank Scorpio (@GlobexBoss) reported

    @MrEPCOT @disneyplus You’re not a Simpsons fan, so you wouldn’t understand why it’s a big deal and so your opinion on it is kinda moot. Disney has WAY more IP now than just Disney archives and untold numbers of people were attracted to the service by The Simpsons. I don’t get what the issue is.

  • Tony28102598 Tony (@Tony28102598) reported

    @disneyplus will you ever fix the freezing on the PS4 version of Disney+