Disney+ Outage Map
The map below depicts the most recent cities worldwide where Disney+ users have reported problems and outages. If you are having an issue with Disney+, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Disney+ users affected:

Disney+ is an American subscription video on-demand streaming service owned and operated by the Direct-to-Consumer & International division of The Walt Disney Company.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
London, England | 60 |
Madrid, Comunidad de Madrid | 40 |
Melbourne, VIC | 20 |
Sydney, NSW | 16 |
Birmingham, England | 15 |
Mexico City, CDMX | 14 |
Manchester, England | 13 |
São Paulo, SP | 13 |
Bogotá, Distrito Capital de Bogotá | 13 |
Paris, Île-de-France | 11 |
Toronto, ON | 11 |
Brisbane, QLD | 10 |
Barcelona, Catalunya | 10 |
Glasgow, Scotland | 10 |
Valencia, Comunitat Valenciana | 9 |
Leeds, England | 8 |
Calgary, AB | 8 |
Liverpool, England | 8 |
Sevilla, Andalucía | 8 |
Wigton, England | 8 |
Montréal, QC | 7 |
Norwich, England | 7 |
Quito, Provincia de Pichincha | 7 |
Exmouth, England | 6 |
Southampton, England | 6 |
Nottingham, England | 6 |
Málaga, Andalucía | 6 |
Colchester, England | 6 |
Winnipeg, MB | 6 |
Puebla, PUE | 6 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Disney+ Issues Reports
Latest outage, problems and issue reports in social media:
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Meow #SaveDaredevil (@catzmiaou) reported
@RenewDaredevil And posted a request to the Disney+ help page! #SaveDaredevil
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ginger the menace. (@Lthevisionary) reported
Help...HBO max or Disney+
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Shaun (@shaun_gains) reported
@interloper5 @Xfinity @disneyplus If you have an account you can just sign in. You don’t pay Xfinity for this service lol.
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rem ## poet era (@FA1RYKCALS) reported
i have 99 problems and having disney+ would solve a decent amount of them
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Andrei 🎭 (@aka_Riley) reported
Every time Disney+ updates I get hopeful, and usually they do actually address one of the 100 issue the platform has. But they always introduce some new gripe... The app updated today & one of 3 main issues I had seems fixed. Stay tuned for the other 2 + what new bugs arise...
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Nick Nocera (@nnocera2580) reported
@cj_frasier @TheDCEU @jurneesmollett I’m not talking about any of DC’s past work and I never said Marvel invented this idea. But they have found immense success out of it. I used them as comparison as Disney+ and HBOMax are both new competitions services that are fighting for blockbuster content
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Fraser Tustian (@BaronFraser) reported
@domknight @disneyplus @DisneyPlusAU No issue with Disney+ but the website for BINGE is consistently buggy. It can't actually play 2 streams in a row without refreshing your page first, and doesn't work at all on the X-BOX built-in browser.
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Aminah (@pzltxrp) reported
the way i hsve to watch stuff from disney+ on my laptop instead of tv cus it dont work well with chromecast wtf
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Dom Knight (@domknight) reported
Anyone else find @disneyplus full of bugs? Our regular attempts to watch every Frozen everything are often frustrated by the video not working, or playing the wrong video... @DisneyPlusAU
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Thwarter of Wiles (@imTheMadigan) reported
@disneyplus your feed keeps buffering, pausing, skipping and freezing. So frustrating! Crave, Prime, Nextflix and YouTube don’t. Your service is the only one that does. Deleted and reloaded app, rebooted tv, internet is good too. Please help!
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Sarah Bell 🇨🇦🐿 (@RantingChipmunk) reported
@MMandryk I had to get AppleTV, Prime, and Paramount+. I think we also have Disney+ but I might be wrong. Mostly I watch the fireplace on Access’ channel one. It’s comforting. The thirteen year old and I know when the loop is about to end. It looks a bit like a glitch in the matrix.
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Ethan Lipnik (@EthanLipnik) reported
@bzamayo Eh, I’ve used the Apple TV with my regular TV remote and its been fine. Only issue is some games but they already support game pads. I can see them phasing it out. I prefer the gestures but apps like Disney+ and YouTube do not do it right and just makes it worse
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GHOSTLYSILENT (@GHOSTLYSILENT1) reported
@Xfinity @disneyplus It doesn’t work
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Bekky (@bekky_confetti) reported
So you updated the app on my PS5 and now it doesn't work. I want my money back for the wasted hours i spend trying to load this crap #DisneyPlus
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A Witch Called Wanda (@ThatssSoKraven) reported
@DannyMaximofff @MikeKalinowski You make it seem like these are just people that hopped on the MCU fandom with the Disney+ shows. These are very likely long time fans of the MCU making these threats. It doesnt matter if its the vast majority, or minority, its a problem regardless