Disney+

Disney+ Outage Map

The map below depicts the most recent cities worldwide where Disney+ users have reported problems and outages. If you are having an issue with Disney+, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Disney+ users affected:

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Disney+ is an American subscription video on-demand streaming service owned and operated by the Direct-to-Consumer & International division of The Walt Disney Company.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 9
Bogotá, Distrito Capital de Bogotá 7
Manchester, England 6
Brisbane, QLD 5
São Paulo, SP 5
Quito, Provincia de Pichincha 4
Mexico City, CDMX 4
Cardiff, Wales 4
Edinburgh, Scotland 4
Adelaide, SA 3
Slough, England 3
Kansas City, MO 3
Chicago, IL 3
Guadalajara, JAL 3
Paris, Île-de-France 3
Madrid, Comunidad de Madrid 3
Valencia, Comunitat Valenciana 3
Toronto, ON 3
Cali, Departamento del Valle del Cauca 3
Melbourne, VIC 3
Glasgow, Scotland 2
Grenoble, Auvergne-Rhône-Alpes 2
Montréal, QC 2
Brooklyn, NY 2
Kilwinning, Scotland 2
New York City, NY 2
Sydney, NSW 2
Vancouver, BC 2
Ashburn, VA 2
Azcapotzalco, CDMX 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Disney+ Issues Reports

Latest outage, problems and issue reports in social media:

  • pilsprouts m 🌅 ∞ (@pilsprouts) reported

    can disney+ please work i have waited my whole life to watch the simpsons from the begining 😖

  • shawneebadger Some Piggy Babe 🐷🌹Ⓥ🌱 she/her (@shawneebadger) reported

    @EricJafMN @JohnStamos Big Shot on DisneyPlus. It’s SO good wow. His work is SO GOOD, I can’t believe it.

  • JoeyNmsl Joey said NMSL🎄 (@JoeyNmsl) reported

    @_inkblood @disneyplus @MarvelStudios He wanted some guidance and help from teammates of the last CA，was that so wrong?

  • freitasm Mauricio Guerchmann Freitas (@freitasm) reported

    @droopanu @plex If the Fire TV can play 4K HDR+ from Netflix, Disney+ and Prime it would have no problem with a 720p or 1080p feed on Plex.

  • mickdogg85 Mick (@mickdogg85) reported

    @disneyplus For some reason, there's many times I can't navigate the Home Screen. Won't let me move to select anything I want. Other streams platforms no problems. Also, when watching a show, it'll just freeze, then start fast forwarding or just playing with no sounds. Highly frustrating.

  • deyun0ir ˗ˏˋ chloe ˎˊ˗ (@deyun0ir) reported

    @chlprems_ 🏷: lf mura cheap acc spotify premium viu canva chegg youtube premium grammarly zoom pro picsart gold disney plus iflix crunchyroll affordable accs ph nagbebenta vpn nf netplakes reseller netflix acad service servant help ios paid apps goodnotes procreate [dm @chlprems_]

  • CharmaineHeaton The Ginger Ninja (@CharmaineHeaton) reported

    Still having trouble watching #FalconAndTheWinterSoldier come on @disneyplus sort it, its not good to tease the first 10 mins

  • plsdontcallmeup A (@plsdontcallmeup) reported

    Hey @disneyplus! I am watching Grey's Anatomy and every other episode the german synchro switched to french. And turning it on and off doesn't help, just as i can't change the audio. Could you fix that?

  • wolfpup028 Patrick (@wolfpup028) reported

    @disneyplus your tech support is awful your app is buggy and after an hour of trying to login to my account on my xbox I've decided to just cancel my subscription didn't want to but if I can't watch it I'm not paying for it and plus if you're tech support is that bad then duh.

  • chlprems_ chl | ONLINE. (@chlprems_) reported

    🏷: lf mura cheap acc spotify premium viu canva chegg youtube premium grammarly zoom pro picsart gold disney plus iflix crunchyroll affordable accs ph nagbebenta vpn nf netplakes reseller netflix acad service servant help ios paid apps goodnotes procreate

  • josbeanie carinna (@josbeanie) reported

    @ginasrights I don’t have disney+ anymore so idk if it’ll work 😭

  • davinnne 👩🏽‍🦰 (@davinnne) reported

    @disneyplus y’all need to fix this !

  • LevKliesen Lev Kliesen (@LevKliesen) reported

    @falconandwinter @disneyplus Kinda disappointing to see y’all de-power Bucky Barnes, particularly for the opening sequence. Because honestly, serum or no serum, the Winter Soldier should be able to carve up fake-*** Cap, Karli, and her merry band of idiots no problem.

  • lisafeg 🕯Lisa 🕯💙🩸🦷 🌊 (@lisafeg) reported

    Apparently we cannot watch Disney+ on Telstra TV. The Apple TV is broken. Televisions are meaningless to me now. Kids and I just use laptop and Bluetooth speakers when we want to watch together. #nosmarttv #1stworldproblems

  • BlackSabbath22 Dr. \../ (@BlackSabbath22) reported

    @disneyplus Fix the white line problem

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