Cryptopia status: access issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Cryptopia is a cryptocurrency exchange based in New Zealand. Cryptopia also provides mining pools and auctions.
Problems in the last 24 hours
The graph below depicts the number of Cryptopia reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cryptopia. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cryptopia users through our website.
- Mobile App (50%)
- Login (50%)
Live Outage Map
The most recent Cryptopia outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
|
|
Mobile App | 2 months ago |
|
|
Login | 3 months ago |
|
|
Login | 6 months ago |
|
|
Transactions | 8 months ago |
|
|
Mobile App | 9 months ago |
|
|
Mobile App | 9 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cryptopia Issues Reports
Latest outage, problems and issue reports in social media:
-
Utku Vatansever (@UtkuVatanseverr) reported@TheHydranet I just want to ask. Our XSN coins are in Cryptopia Exchange. They will give them back soon. Do you have any plan for that? How you will change XSN to HDX? Will you help for that? Thank You.
-
Peter L. Murphy (@MurphyPeterN) reported🚫 Scam caution,,,,,,,,: #Cryptopia ❌ Multiple victims report trapped funds and failed payouts 🔐 💸 Move quickly — you may still retrieve your assets. #Cryptoscam #CryptoRecovery 📩 Contact verified experts for trusted support.
-
فهد العتيبي (@fahadkhaled_alo) reported@Crypt0men وصلك هذا الايميل Dear Cryptopia Account Holder, This is an important notice regarding your claim in the liquidation of Cryptopia Limited (in liquidation). The High Court has directed that 30 September 2025 was the Final Cut off Date for completing the claims process through the Cryptopia Claims Portal. This is inline with court orders sent to account holders at the end of 2024 a copy of which can be found here. What this means for you If you have been invited to a stage beyond ID verification, such as accepting or disputing your account balance and/or providing valid payment details, you have most likely already completed the necessary steps. Please log in to the claims portal to confirm progress. However, if you have registered an account but have not yet been invited to the later stages, you may still be invited to complete these steps after the cut-off date. If you have not registered we encourage you again to register on the portal to ensure your entitlement is recorded. If you have not completed the claims process by the 30 September 2026 deadline, your claim may be treated as abandoned, and you could lose your entitlement to any distribution from the cryptocurrency trusts. If this applies to you, please log in immediately to complete the process and secure your participation. Please log in to the Cryptopia Claims Portal to check which stage you are currently at. If you are having issues with completing the claims process, or have any questions about your claim, please raise a helpdesk ticket in the Customer Service Portal at the below link. This Zendesk portal is separate from the claims portal and can be accessed by any account holder, provided they register and click the “Sign Up” button on the page. Further Directions Hearing Scheduled for May 2026 As detailed in our previous report Liquidators’ 13 Report on the State of Affairs of Cryptopia Limited (in Liquidation), we have filed a further application for Directions to determine a range of issues including: To determine liability relating to the hack How surplus trust property ought to be distributed post the final cut-off date as above The amount of a contingent creditor claim This hearing has been scheduled for 25 - 29 May 2026 and with previous hearings the Court has appointed Counsel Jenny Cooper KC, Jane Barrow, Peter Watts KC and Matthew Crawford to assist the Court in respect of the proceeded. A copy of the the associated court orders can be found at the below links: Appointment of counsel and directions as to service date 9 September 2025 Endorsed originating application Memorandum of counsel for liquidators Affidavit of David Ian Ruscoe Please note that all previous updates on the Liquidation have been moved to a new page on the Grant Thornton New Zealand website, which can be found here. This is an automated email, please do not reply.
-
🅿️rabhjot (@ThePlZZAGuy) reportedI have been in crypto for over 10 years. The best advice i can give you is to spread your holdings over several exchanges. My portfolio is spread as followed, to minimize risks: 20% MtGox 20% BTC-E 20% Cryptsy 20% Cryptopia 20% FTX Plan is to log in and cash out in 5 years.
-
Demoniality (@Demoniality) reported@veganexpat2005 @Cryptopia_NZ there is no cryptopia, and what was cryptopia has already proven to be non legit. remaining is a corrupt law firm slow rolling the 'refund'
-
JW (@0xconfucian) reported@aulijk I just remember there was also a cryptopia hack lol I lost a few hundred litecoins there no support from the exchange
-
Sender// (@sender47) reported@notsofast Nah, self custody has been my moto since 2019. Last exchange to take my **** was cryptopia
-
Charlie (@btc_charlie) reported@csin02 @abetrade To be fair: 1) I own 0 BTC that I have access to (9 or so on cryptopia) 2) Mini-brands is just some random ****. Didn't realise they ventured into $BTC. She actually got $BTC and pop-tarts... basically me.
-
Ayça ırmak (💙,🧡)🛸 (@AycaDeryay1970) reported@Cryptopia_NZ Altcoins I bought before Cryptopia shut down, It was very valuable at that time. It's all trash now because of years of court cases. Will you give us back my coins, which have been kept waiting for years and were deleted from the exchanges? Where are BTC and ETHs?
-
Kamal (@Kamal92424454) reported@SuperK200 @Cryptopia_NZ I got the mail but can't log in with authentication as error starts coming "Please enter a valid, and current code." even though I am entering correct code. The Grant T doing everything to give a safe passage to Cryptopia and loot it's customers
-
ponzu (@ponzu_squeeze) reported@spacepixel Cryptopia! Dude i remember! I could literally pump token with a few 100 and then suddenly the herd would join and buy it. I could manipulate the market with a few 100s. No way it ******* shut down 2 weeks later
-
justin warren (@dinner1981) reported@Cryptopia_NZ They’ve reduced my holdings ($700 currently) to $5 haha.. if I want to dispute that, I need proof that only existed on the cryptopia website prior to the scam… good luck everyone
-
Jason Williams (@evilacenz) reported@LionThriving @SBF_FTX @FTX_Official Fair enough. I lost only chump change this time. I learned my lesson when cryptopia went bust and locked down all our coins. Exchanges should only be used as exchanges. Get in, trade, get out. I had 3,333,333 Doge that i can not touch and that hurt but i learned.
-
NickTheGrizzly💎 (@NickTheGrizzly) reportedI have been in crypto for over 10 years. The best advice i can give you is to spread your holdings over several exchanges. My portfolio is spread as followed, to minimize risks: 20% MtGox 20% BTC-E 20% Cryptsy 20% Cryptopia 20% FTX Plan is to log in and cash out in 5 years.
-
Ori Al-Sirr (@OriAlSirr) reportedScams (2016–2019): Mostly Ponzi schemes and fake projects (Bitconnect, OneCoin, PlusToken). Mismanagement/Hacks (2014–2019): Weak custody led to catastrophic hacks (Mt. Gox, Cryptopia). Leverage & Risk (2022): A wave of collapses tied to contagion from Terra/LUNA and 3AC, exposing reckless lending practices. Fraud (2022): FTX revealed how lack of transparency and misuse of customer funds can devastate the entire ecosystem. @RichardHeartWin
-
Exodus Gear ⭕✨ (@Exodus_Gear) reported@camiinthisthang You should have seen the **** show that was MT Gox, Poloniex and Cryptopia. This is nothing lol
-
FURTUNEDC (@FABUNMI51335) reported𝗧𝗵𝗲 𝗦𝗶𝗹𝗲𝗻𝘁 𝗧𝗵𝗿𝗲𝗮𝘁 𝘁𝗼 𝗖𝗿𝘆𝗽𝘁𝗼 𝗦𝗲𝗰𝘂𝗿𝗶𝘁𝘆 Cryptopia (2019), Prime Trust (2021), Bybit (2025) different stories, same pattern: insider threats. Losses reaching $1.5B+, not from hackers, but from trusted insiders with unchecked access.
-
_ttk100_ 📈👑📉 (@_ttk100_) reported@ApeDurden They say they pay me back any time Unfortunately, skycoin went down with cryptopia. Will get powr and at the at that time promising nl gulden LOL
-
O•PAPAI•CHEGOU 🔸️ (@AndorinhasQ) reported@cryptonator1337 FUUUCK ,,, I ALMOST GOT BANKRUPT WHEN CRYPTOPIA SHUUTS DOWN !!
-
Baksh the ₿eliever (@CryptoBaksh) reported@painkillerbill I lost 50 bucks on cryptopia when it shut down, my first 30 days in crypto, still hurts.
-
BobbyJuice (@Bobbyjuiceee) reported@Dao888x Yups , just had to buy btc and forget the rest tbh. I lost a few btc and eth in 2017 on cryptopia exchange, till this day never got refunded. **** you @Cryptopia_NZ
-
Stan (@CryptoBernese) reportedI lost money (crypto) on btc-e, cryptopia, envion (scam ICO), celcius, ftx and blockfi. Mostly dust, couple of grands sometimes, and up to 2% of my nw on blockfi. I'm working on getting everything on cold storage (half already is)
-
Peter L. Murphy (@MurphyPeterN) reported.🚫 SCAM WATCH: #Cryptopia ❌ Reports show locked balances and withdrawals being stopped. 💸 Time matters — recovery may still be possible. #Cryptoscam📩 Seek help only from verified professionals now.
-
cousin ape (@cousinape) reported@bryptokenneth3 Brother if i had my cryptopia login it would be over for these hoes
-
Wagmi 😍😇 (@olawunmi31w) reported@edward_farina I'm sorry about that @edward_farina if you still have the proof of scam try message @gerard_solos0 with it to help you out he is the senior OSI blockchain developer who helped me recover my coins from the cryptopia scam thank God for providing him for us in the web 3.0 community
-
CRONK (parody) (follow for Dumbdicks WL) (@CryptoCronkite) reportedwtf happened to my Cryptopia account
-
Crypto King (@Cryptoking) reported from Mumbai Suburban, Maharashtra@iAmNanoowz Ugh Cryptopia they still have like 3 of my #btc but they want to know dates of trades but u can’t login!?
-
HMI👨🏽 (@The_HMI_Guy) reported@CoinLedger I don’t think they have a support team lol. FTX US and Cryptopia.
-
Linda Sunshine (@LindaSunshine66) reported@pgalavalue @HuobiGlobal @justinsuntron When cryptopia New Zealand bankrupted We asked Justin Sun if He can help us to recovery $TRX no one ever got reply. I lost 78,654 TRX . Justin Sun never help nobody. It was always to fill his pockets only. His reputation and Huobi is at stake with $pGala if nothing change ! GL
-
Dilettante Jr (@dilettantejr) reported@debaas **** I lost some LTC and Mothership in Cryptopia, clearly didn't learn my lesson