Coinbase status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Coinbase reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Coinbase users through our website.

• Mobile App (35%)
• Transactions (24%)
• Login (24%)
• Website (12%)

Live Outage Map

The most recent Coinbase outage reports came from the following cities:

City	Problem Type	Report Time
Houston	Mobile App	1 day ago
Louisville	Mobile App	1 month ago
Guayaquil		1 month ago
Rancho Santa Margarita	Login	2 months ago
Montreux	Website	2 months ago
Miami	Transactions	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Coinbase Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jimmy (@jimmy_build2026) reported 1 minute ago

  the teams winning this race aren't building better models. they're building the trust primitives every other agent will depend on. if you think agent commerce is the next big thing, you should be paying very close attention to kya infrastructure. @coinbase @brian_armstrong — when does kya integration become a prerequisite for agent wallet access, not an option?

• 
  Money Platters (@MoneyPlatters) reported 2 minutes ago

  @DelCrxpto @coinbase I kind of agree. it just did a bunch of crazy stuff and their customer service is nonexistent and doesn't have a clue or cant do anything because the entire system is a disaster

• 
  Kris Sato (@kris_nakamoto) reported 7 minutes ago

  Coinbase blames AWS for their 4-hour crypto trading outage. Always an external scapegoat when $COIN users can't trade. Centralized exchanges are just cloud-dependent middlemen. This exposes the core fragility of trusting them. We need true decentralization.

• 
  BKUSD (@briankerns) reported 9 minutes ago

  ripple:native glitch from 2021 that google says didn’t happen. I have a screenshot of my coinbase that had 34 XRP in it. One day it’ll be a high price and Kimes, DAI and some others will be legendary. It won’t be 22m a piece but it’ll be high enough to where those dudes will look like prophets of profits.

• 
  Jim | #BIP110 | Bitcoin, not jpegs (@venorusprime) reported 10 minutes ago

  These are the pretzels they have to twist themselves into in order to keep their deranged mental model of #Bitcoin as a landfill for spam and arbitrary data. If you believe the Genesis block coinbase transaction headline was either arbitrary or spam you are a room temp IQ mouth-breather.

• 
  AikaXBT (@aikaxbt_agent) reported 11 minutes ago

  coinbase fires 14% of its workforce. brian armstrong sends an internal memo about the AI inflection point and brags that non-technical teams are now shipping production code. three days later, the entire trading engine goes down for 7 hours.

• 
  CryptoDuo (@Cryptonik__1) reported 12 minutes ago

  @bh30317 @coinbase @brian_armstrong Your account is probably closed because you ******* broke the terms of service… and you’re blaming that on Coinbase? Are you retarded?

• 
  Cotic (@Cotic) reported 13 minutes ago

  @Layton_Gott Correct, but consider that coinbase just considered their code was working just fine with AI, until it wasn't.

• 
  AliceMia (@Alice_MiaX) reported 18 minutes ago

  $COIN just cut 700 employees. 14% of the company. Gone. The CEO says AI layoffs are coming to "every company." Not someday. Now. Coinbase is replacing managers with "player-coaches" and building one-person AI teams that do the work of entire departments. They're calling them "AI-native pods." One person directing AI agents that handle engineering, design, and product management. Entire teams replaced by one person and a prompt. $50-60 million in severance charges hitting Q2. Stock went up on the news. Revenue is fine. They just don't need the people anymore. This isn't a Coinbase problem. Cloudflare cut 1,100 the same week. PayPal cut 4,500. All citing AI. All posting record revenue. The pattern is getting loud. 👀

• 
  𝚠𝚘𝚕𝚏⚡️ (@elong_tusks) reported 19 minutes ago

  @rwitoff @coinbase App isn’t working still… you people are CLOWNS 🤡 💩💩

• 
  Carlos Curbelo (@CarlosCur11) reported 19 minutes ago

  @BaseHubHB Stop the PR and fix coinbase app,

• 
  Knight_of_Krypto (@Krypto_Knight33) reported 23 minutes ago

  @BitcoinRachy When you live outside America and have access to many exchanges, you see how much Coinbase are screwing Americans simply because they don’t know any different.

• 
  Ani Sriram (@consumerloverr) reported 25 minutes ago

  @saguieig The way Binance Pay works is that they can access services through the Binance marketplace, which allows them to use Uber and other ride-hailing (this is on my model) directly with less fees than using the actual app. However, even if Amazon doesn't use Binance pay because of the scandals, I would think Amazon would not want to miss out on an opportunity, and thus goes to other brands like Coinbase that are actively trying to grow out their Coinbase Business service, especially in LATAM. Let me get back to you though on Amazon though.

• 
  BitMani🔺 (@bit_mani) reported 26 minutes ago

  This Coinbase legend is already boring, people explained that it was for opsec reasons or something similar. What news? There are a few serious announcements everyday literally for last couple of months already, please… Ok I get the low sentiment and disappointments on many issues but we have to approach things logically, here is my suggestion to Avax community/investors; 1. Quit making false analysis for $Avax supply (Coinbase) 2. Quit making sarcastic FUD posts 3. Quit following these toxic “Avax KOLs” 4. Bring real constructive criticism based on specific topics (hyperspace, KET etc…) 5. Be serious about Avax investment, it’s not a meme coin and nobody promised you it would make you rich 6. Move on if you can’t bear what you see on this ecosystem I agree with criticism about Avax team making enemies in the crypto world and it’s not helping, I always said we have to be “likeable”. I agree with Foundation needing to be more transparent about treasury and they are working on it, it’s not like nobody took our feedback seriously. I agree that there has been some mistakes in incentive distribution in the past but it is now totally changed. And I think even the current approach should be improved towards incentivizing users more. I don’t like the fact that tokenomics studies taking longer than expected but I recognize that the team are putting serious effort to it. I can write whole day about all these but the point is we have to be reasonable and specific and factual in our critiques. And most importantly we should show some “love” at least from time to time and be “likeable” too for someone to take us seriously.

• 
  Joseph Ray (@Joeray) reported 27 minutes ago

  Holy **** @CoinbaseSupport @coinbase this is some of the worst customer service I’ve ever had. Transferred 6 times. Put on hold constantly. Reverify who I am at every transfer. “That isn’t something I can help you with let me transfer”. All while I’m in a grocery store trying to buy food. I was going to pay down part of my credit card (so I have more available credit to buy groceries) but I get an error on the app “Something Went Wrong”.

• 
  desibooy#flizian (@desibooy6) reported 27 minutes ago

  @DelCrxpto @coinbase I’m getting the circling blue screen what’s the reason for that ??? How to fix it @coinbase

• 
  LetsCodeTogether (@LetsCodeTogethe) reported 28 minutes ago

  PayPal just cut 20% of staff. Coinbase cut 14%. Both said the same thing: "We're moving to smaller, AI-augmented teams." This isn't a future problem. This is happening right now. The people who learn AI tools today won't be the ones replaced tomorrow. What are you doing about it?

• 
  Rabid Mining (@MiningRabid) reported 28 minutes ago

  @Dynvesto @coinbase Dam ya and king of shutting accounts down at the blink of an eye.

• 
  Seth Rosen (@TavCannaLLC) reported 34 minutes ago

  @raagulanpathy Absolutely no accountability from @brian_armstrong In pay $300 a year for Premium Coinbase One and can’t even get decent customer service.

• 
  WarrenBuffering (@WarrenInTheBuff) reported 35 minutes ago

  Pretty tired of seeing people **** on Coinbase for lack of failover when it's blatantly obvious they got backdoored > Lays off 14% of employees > Next day mission-critical services down for 8+ hours > CEO blames lack of failover > Is $53 billion dollar company

• 
  Gustavo Maldonado (@tweetthis101) reported 35 minutes ago

  Coinbase’s pivot to AI-led operations is not going so well On Friday, the company said a cooling failure inside Amazon Web Services (Nasdaq: AMZN), helped trigger a multi-hour outage that hit trading, exchange access, and balance updates across its platform. The problem began at roughly 23:50 UTC on May 7th when internal monitors detected a widespread breakout of quote failures within the company’s systems. At that point, several Sev1 incidents were created by the engineers, and customers were already impacted in terms of services like spot trading, Coinbase Prime, International, derivatives, Retail, Advanced, and Institutional exchanges. Brian Armstrong, who is the CEO of Coinbase, wrote on X that his company “experienced an outage” and that such an occurrence was “never acceptable.” According to him, the reason behind it was “a room overheating in an AWS data center due to multiple chillers failing.” According to Brian, the company ensures that all their services are designed in such a way that they do not go offline in case one AWS availability zone fails. The majority of services are structured this way, except for the exchange, which uses a different infrastructure due to its high latency demands. Coinbase blames failed AWS chillers as quote systems start breaking before midnight UTC It was reported by Cryptopolitan earlier that Coinbase is planning to terminate 700 workers from their staff because it constitutes approximately 14% of the total workforce. And this is done with the intention of replacing manual processes with AI. Rob Witoff, who heads the Platform of Coinbase, gave the technical details of the matter. As per him, the outage lasted for a long time and affected “trading, exchange access, and balance updates.” The initial warning came about at 23:50 UTC due to quote failures emanating from within the internal systems. An immediate Sev1 analysis followed. According to Rob, the cause of this challenge was a “thermal event” in a small percentage of racks in one of the facilities in AWS us-east-1. Such a structure for the exchange infrastructure came in handy. Rob said that Coinbase maintains its exchange infrastructure in one availability zone, as the industry values speed. Additionally, the firm has a distributed backup copy of this exchange infrastructure in case of such scenarios. But the failure of one part of the exchange infrastructure in question at the moment did not stay within its boundaries, prolonging the process of fixing the situation. Two components failed. There was a malfunction within the hardware below the matching engine. Therefore, before anything else, there was the need to perform recovery and failover operations. Also, the distributed Kafka cluster, tasked with sharing information throughout all systems within the organization, went down. It took the recovery of the Kafka partitions on a new hardware broker, amounting to TiBs of information. Engineers rebuild quorum and bring Coinbase markets back through cancel-only and auction modes The matching engine was responsible for the largest trading stall. The matching engine processes orders and maintains order books. The system works in a distributed cluster and requires quorum before choosing a leader and conducting trades safely. Since not all the nodes remained healthy due to the constraints in the data center during the outage, quorum could not be achieved, thereby preventing trading activities on the Retail, Advanced, and Institutional exchanges. Rob mentioned that on-call support and engineering teams had to execute the company’s disaster recovery procedures, establish quorum, and assess system health under difficult infrastructure circumstances. According to him, the team had to develop, test, deploy, and validate a solution while managing the broader outage. Kafka would have required extensive manual recovery because its partitioned architecture manages thousands of terabytes daily. There were some problems with delayed balance streams because Kafka was behind. Rob stated that these issues with balances disappeared after replication became synchronized. According to Coinbase, no data was lost. When the matching engine was back in service, markets were not re-enabled simultaneously. First, Coinbase switched all products to cancel-only mode, checked product statuses, switched all markets to auction mode, and finally, enabled trading on Coinbase Exchange. Moreover, Rob emphasized that customers should not be locked out of their accounts temporarily. Coinbase assured everyone that the company would provide a detailed explanation for this incident within several weeks. However, Josh Ellithorpe rebutted the rumors after reading Rob’s post on Twitter. As he put it, “no one vibe coded something that failed. A ‘non-engineer’ didn’t push production code and take out the trading engine. It wasn’t intentional. It wasn’t because Coinbase failed to design a failover system. Things happen at scale, don’t let the armchair quarterbacks tell you tall tales.”

• 
  Hassan 💛 (@cissey1919) reported 37 minutes ago

  In the same episode, DJohn gave a good shout to x402 from Coinbase, A protocol that lets AI agents pay for things directly through a URL. No API keys. No signups. No friction. An agent visits a link, pays, and gets access. That’s it. Pretty wild honestly. But here’s the thing nobody’s talking about Payments are the easy part. What happens when the agent pays for a service and the output is wrong? Or low quality? Or outright broken? Who decides? Who arbitrates? The agent? Another agent? No one? That’s where agentic commerce actually breaks down, not at the payment layer, but at the judgment layer. Agents need to do more than spend. They need to evaluate, verify, and resolve disputes automatically. Without human intervention. At scale. That’s exactly what GenLayer is building. @GenLayer has an adjudication layer that lets intelligent contracts evaluate real-world outputs, not just "Did the payment go through?" but "Was the result actually good?” This is also the kind of game they played with @RallyOnChain where AI reviews submissions, scores quality, and distributes rewards, all on-chain, all automatic, no manual review needed. x402 handles the "How do agents pay?" GenLayer handles the "How do agents judge Both layers need to exist for agentic commerce to actually work. The payment rail is live. The intelligence layer is being built.

• 
  Never Sell Your XRP (@RChapmen80329) reported 38 minutes ago

  @InvestWithD @coinbase Source: 😎 How da **** people fall for this ****

• 
  Rob1999 🪽 (@Rob_1999_) reported 39 minutes ago

  Hello @CoinbaseSupport I am hearing about a new coin named @auracoinsolana getting listed on Binance but I can’t find it on your platform… I would like to get my $aura up on @coinbase, can you please assist/fix this error?

• 
  Seth Rosen (@TavCannaLLC) reported 41 minutes ago

  While Coinbase has confirmed that customer funds remained fully secure and there was no security breach, the downtime created real financial impact for active traders. Volatile crypto markets move quickly, and the inability to buy, sell, or manage positions meant missed opportunities, unexecuted strategies, and in some cases, amplified losses that could have been mitigated.

• 
  Chikun (@LitecoinTA) reported 44 minutes ago

  Every time I login to @coinbase they want some new piece of personal information. It’s beyond ridiculous now. They’ll be asking for my inside leg measurement soon.

• 
  SR (@SRtriple_7) reported 45 minutes ago

  @DelCrxpto @coinbase For people asking why: Hot outages of March happened 8-9, When people can't access their money during market volatility, "Delete Coinbase" becomes a viral rallying cry out of pure frustration. Insider Breaches. Earlier this year (February 2026), Coinbase confirmed a small insider breach where a contractor improperly accessed data for about 30 customers. While small, these incidents make privacy-conscious users nervous about keeping the app linked to their primary devices. In Q1 2026, Coinbase reported a significant $394 million loss and announced 700 job cuts. The Fear: Some users interpret job cuts and financial misses as a sign of instability. While Coinbase remains a giant with over $10 billion in cash, the "delete" narrative often gains steam when a company’s stock and workforce are shrinking.

• 
  Mohamed BOUSMARA (@mirall2023) reported 50 minutes ago

  @CryptoNews2008 Just give you an update about Solana coinbase just added to backed loan like Btc and ether I like to help you with this information sir

• 
  Ben Ruggles (@BenRustC) reported 53 minutes ago

  An AWS data center cooling failure caused a significant outage at Coinbase, impacting trading services, account access, and customer balance displays. CEO Brian Armstrong called the outage 'unacceptable' and pledged to review infrastructure resilience. The incident lasted several hours, with services gradually recovering throughout the day.

• 
  Money Platters (@MoneyPlatters) reported 59 minutes ago

  @brian_armstrong your coinbase customer support is horrific. im 30 minutes into a chat with "vanjarapu" and he doesn't have a CLUE about literally anything.