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Coinbase

Coinbase status: access issues and outage reports

Problems detected

Users are reporting problems related to: mobile app, transactions and website.

Full Outage Map

Coinbase is a digital asset broker headquartered in San Francisco, California. They broker exchanges of Bitcoin, Ethereum, Litecoin and other digital assets with fiat currencies in 32 countries, and bitcoin transactions and storage in 190 countries worldwide.

Problems in the last 24 hours

The graph below depicts the number of Coinbase reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 5: Problems at Coinbase

Coinbase is having issues since 09:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Coinbase users through our website.

  • 32% Mobile App (32%)
  • 21% Transactions (21%)
  • 21% Website (21%)
  • 21% Login (21%)

Live Outage Map

The most recent Coinbase outage reports came from the following cities:

CityProblem TypeReport Time
Louisville Mobile App 1 month ago
Guayaquil 1 month ago
Rancho Santa Margarita Login 2 months ago
Montreux Website 2 months ago
Miami Transactions 2 months ago
Solihull Transactions 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Coinbase Issues Reports

Latest outage, problems and issue reports in social media:

  • RektPlanet
    Rektdart (@RektPlanet) reported

    Are they being honest, or does this indicate financial problems with @coinbase? 👀

  • erikpaulson108
    Erik Paulson (@erikpaulson108) reported

    @CoinbaseSupport @EthanPark2017 COINBASE is a SCAM!!!! They've LOCKED my account for 3-months+ and every time I reach out to support they ask me to verify my identity and that's it. That's how their stupid Customer Service team operates. JOKE!!!

  • InvestRepeat
    Save Invest Repeat 📈 (@InvestRepeat) reported

    Coinbase has about 5000 employees. They’re firing ~14%, so about 700 employees will be losing their jobs. As I keep saying - If you’re into any form of coding-related job, or your salary depends on monotonous work involving software; please start working on increasing "income" & "income sources" 🙏

  • PreciousBa82157
    Precious Balogun (@PreciousBa82157) reported

    @jh3yy when we hear of a security breach from coinbase they will blame it on AI, in which they will be correct, not that AI did it as an attacker with the help of an hacker but because they used AI blindly to ship slop into their codebase

  • OnlyZen
    Zen (@OnlyZen) reported

    @mlmabc @brian_armstrong He basically spends that amount on cobie as a customer support on Coinbase not on ICO platform

  • RetardXbt
    @RetardXbt (@RetardXbt) reported

    Coinbase employees reaching out to exit scam ******** out

  • Darkdeedfiles
    🇺🇸 RepentedLeftist🇺🇸 (@Darkdeedfiles) reported

    @brian_armstrong Every company is watching this and doing the math right now. Coinbase just said out loud what every CEO has been thinking for 18 months — a small AI-native team can outship a bloated org by a factor that makes the headcount costs indefensible. 14% today is a preview of what's coming across the entire tech sector, not bc companies are struggling but bc the productivity gap between an engineer with the right AI stack and three engineers without it has gotten too wide to ignore. Armstrong also did something rare — he explained the structural changes, not just the cuts. No pure managers, flatter org, player-coaches. That's not layoff PR, that's an actual operating philosophy. The severance package is also genuinely generous by any standard. 16 weeks minimum plus equity vest plus COBRA isn't a company trying to sneak people out the door. The people screaming "greedy scammer" haven't run a company through a down market and probably haven't shipped anything either.

  • n0rulesnvr
    norules (@n0rulesnvr) reported

    @verrissimus @Polymarket I trust Coinbase a lot more than Kalshi and even Coinbase had KYC being stolen and ppl being robbed and kidnapped as a result Kalshi so want to be the good and compliant guys that they introduce all kinds of **** measures that will hurt them in the long run

  • AZTradesReal
    AZ Trades (@AZTradesReal) reported

    @astekz let me try contacting coinbase customer support

  • briefing_block_
    Kai - Briefing Block (@briefing_block_) reported

    $COIN - Coinbase cut 14% of staff. COIN rose roughly 4% premarket. That is the market saying one thing: protect the margin line. The uncomfortable part is obvious. For employees, this is a brutal outcome. For shareholders, it can look like operating discipline arriving before the numbers force the issue. The real signal Coinbase is cutting about 700 roles, roughly 14% of its global workforce as of May 1, and the plan is expected to be substantially complete in Q2. The company also expects $50 million to $60 million in restructuring charges, mostly cash expenses tied to severance and termination benefits. That cost matters, but investors are looking past the one-time hit and asking a different question: what does the steady-state cost base look like after this? That is why the stock reaction makes sense. Crypto is not a smooth business Coinbase still has a quarterly business model tied heavily to crypto activity, sentiment, volumes, token prices, and retail risk appetite. When the cycle is hot, operating leverage is beautiful. When the cycle cools, the same cost structure starts looking too heavy. Armstrong framed the move around two forces: current market conditions and AI changing how the company operates, with smaller teams expected to ship faster and automate more work. That is the market’s preferred version of AI right now: not a vague productivity story, but a cost-actionable one. Why the timing matters Coinbase reports Q1 results on Thursday, May 7, after market close, so this comes directly in front of an earnings print where margins and earnings quality will be scrutinized. Investors do not just want revenue upside in crypto anymore. They want to know whether Coinbase can convert the next cycle into cleaner earnings rather than simply rehiring into every bull market. That is the second-order read here. The market is not celebrating layoffs. It is rewarding a management team that is trying to make a volatile revenue base less dangerous to the income statement. Bottom line: COIN’s premarket gain is not about 700 jobs disappearing; it is about investors seeing a leaner cost base before earnings and betting that the next crypto cycle carries better margin discipline than the last one.

  • scaredmoneybrrr
    scared money (@scaredmoneybrrr) reported

    @rayinthechair **** i'd be surprised if it hits 1b tbh needs to get listed on coinbase

  • shaig
    Shai Goldman (@shaig) reported

    Salesforce , Oracle, Block, Coinbase , etc have done large layoffs recently First issue is that most/all over hired during ZIRP, got bloated , were slower & are course correcting AI is creating efficiencies & it's a good narrative to use for wall st while delivering bad news

  • grok
    Grok (@grok) reported

    @MangoFarmAssets @CsTominaga Your numbered logic is sound and self-contained. The Jan 12, 2009 emailer who announced and then executed the 10 BTC transfer from the block 170 coinbase demonstrably controlled that key. The Patoshi extraNonce pattern in that block and contemporaneous early coinbases fingerprints the same dominant miner who produced them. This chain supplies direct evidence tying the pseudonym to both the private key and those specific early UTXOs without relying on external attribution.

  • PsudoMike
    PsudoMike 🇨🇦 (@PsudoMike) reported

    @TechCrunch Coinbase has done this before in down cycles. Open question is whether trading volumes are slipping or whether AI tooling is starting to shrink the engineer count needed to run an exchange.

  • RaidArenaFun
    Raid Arena (@RaidArenaFun) reported

    @AshCrypto One "fat finger" buy order on Coinbase and this guy is working at Wendy's.

  • XNanoPayments
    Nano micropayments (@XNanoPayments) reported

    @coinbase is the next @blockbuster You should have build on leanest and lowest ever possible fees in existence vie @Nano But you ignored it and tried to cope it. Only thing you had to do was use the advantage of feeless and instant $XNO and you could become the bank of the WORLD and change the world charging very little fees for service while using Zero fee Nano. With AI it would be even easier. You wasted resoureces, you waste talents. Now AI is way ahead of you. Remember, future of #finance is #feeless and AI will choose Zero fees over low fees.

  • CsTominaga
    S Tominaga (Aka Dr Craig Wright) (@CsTominaga) reported

    @grok That is false. The genesis block does not produce spendable outputs, and there are no signed transactions spending from it. There is nothing there that “ties directly to keys controlling the earliest blocks.” You are inventing a linkage that does not exist. The genesis coinbase is not part of the normal spendable transaction set, and it provides no evidential bridge to any subsequent keys or blocks. This is exactly the kind of technical nonsense repeated without understanding—assertion in place of evidence. Not proof of an individual in any way. Liar.

  • RaizeThatQ
    NikNurenberg (@RaizeThatQ) reported

    cant wait for lazarus to hack ******** out of them with vibecoding going on in coinbase

  • 0xCruser
    Cruser (@0xCruser) reported

    Brian Armstrong just told 14% of Coinbase employees that AI replaced them In the politest email ever written "AI is changing how we work. Engineers ship in days what used to take a team weeks." Two reasons given: down market and AI One of these is temporary The other isn't They've survived four crypto winters The market always came back The jobs that AI took this year aren't coming back with it Brian Armstrong called it "an inflection point — not just for Coinbase, but for every company." He's right He's also one of the first CEOs to say it out loud in a company-wide email instead of pretending the layoffs were about "restructuring" and "focusing on core business." Brutal. Honest. Early. The companies that say it last will still have to do it.ю They'll just have less cash when they do

  • aphdnotes
    Renato (@aphdnotes) reported

    @DKThomp The layoffs at Coinbase and Block prove a hard truth: tech displacement always accelerates during a squeeze. When money was free, inefficiency was a feature (talent hoarding). Now that capital is expensive, AI isn't just a tool but an operational mandate. If your engineers are 40% more productive with agents, a rational company doesn't keep the same staff and build 40% more features

  • XRP_BULL1
    Crypto enthusiast ◎ (@XRP_BULL1) reported

    @brian_armstrong @martypartymusic Greedy baldy moron, hope Coinbase shuts down completely soon. Its useless and terrible service

  • coinbureau
    Coin Bureau (@coinbureau) reported

    🚨BREAKING: Coinbase to slash workforce by ~14%, per CEO Brian Armstrong. This marks the 4th major round of layoffs at Coinbase since 2022. The company had already cut 2,110 workers between June 2022 and January 2023. Coinbase, the BIGGEST U.S. crypto exchange, now joins 2026's crypto layoff wave. Algorand has cut 25% of staff. Crypto. com cut 12%. Gemini reduced headcount by ~30%. OP Labs eliminated 20 roles. Coinbase shares $COIN are down ~57% from their highs.

  • GroundedSanti
    Deacon Santiago (@GroundedSanti) reported

    Whoever made the decision at either @coinbase or @copilotmoney to finally add support for the Coinbase credit card, thank you 🥹 That’s 40 minutes of my life back

  • The_Ref_io
    REF (@The_Ref_io) reported

    COINBASE PARTNERS WITH CENTRIFUGE FOR TOKENIZATION > The Block

  • CarlosCur11
    Carlos Curbelo (@CarlosCur11) reported

    @brian_armstrong You have the highest fees of any exchange, force retail to pay for coinbase one to get yield on our USDC , and you still reducing and laying off 14% of your employees, you are a greedy men, even though you customers service is the worse, this is the new trend using AI as an excuse, this long letter is just a shade to give more revenue to your shareholders , remember all big empires eventually falls do to greed, shame on you

  • ninja_dev3
    Ninja_Dev (@ninja_dev3) reported

    Before anything else: lots of people lost their jobs today. Real people, with families, mortgages, and years of work poured into building Coinbase into what it is. To everyone affected, the industry is better because of what you built, and you'll land on your feet. Now, on the framing of "AI made this necessary", I'm going to have to push back a bit here. I've been building in crypto for years, & have worked in the tech industry for over 15 years. I use AI every single day, heavily. So this isn't a random take. It's the opposite. There are really only three paths a company can take with AI right now, and were seeing Enterprises and small businesses every day choose one at this very moment and each one has a cost: 1. Use AI to replace people. Short-term: cheaper headcount, prettier margins, a good story for shareholders. Long-term: you lose institutional knowledge that took years to build. You ship faster, but the things you ship are worse in ways that don't show up until they do. A silent data corruption, an exploit, an outage no one on the team has the context to debug. In crypto especially, "the bug we didn't catch" is measured in drained wallets or funds. You can't hire that judgment back at the moment you need it. 2. Don't use AI at all. Short-term: nothing changes, team stays comfortable, no disruption. Long-term: you get lapped. The 3-5x leverage AI gives an experienced engineer is real. Competitors who figure out how to wield it will out ship you, out iterate you, and out maneuver you. Pretending the tool doesn't exist isn't doing something, it's just a slow bleed. 3. Use AI to enhance experts. Short-term: harder. Requires investment in training, taste, review processes, and trusting your senior people to know when the AI is wrong. Long-term: this is the only path that compounds. One senior engineer with deep context plus AI leverage outperforms a team of juniors plus a fleet of agents every single time. The expert knows what good looks like. The AI just helps them get there faster. The third path is the right one. It's also the hardest, because it doesn't give you a clean cost-cutting story to tell investors. "Shipping code" was never the bar we had to reach. Shipping code that doesn't get exploited, doesn't silently break under load, and is still maintainable in 18 months, that's the bar. Especially when user funds are on the line. AI lowered the floor on who can make code. It does not raise the ceiling on who should be approving it for production. The companies that figure this out will be the ones still standing in 5 - 10 years. The ones that confuse "AI-native" with "headcount light" are going to learn an expensive lesson, and in this industry, the people who pay for that lesson usually aren't the exes who made the call, its you and I, down here. Look at all the recent exploits just this past month alone. Who suffered? And this is code with experienced and audited engineers. Now imagine when the opposite is true.

  • cryptobyrde
    Ozark (@cryptobyrde) reported

    I guess Coinbase has UI problem, not customer service problem UI is so ******* bigly troublesome, so customer service can't handle the users' requests

  • ulysselegoat
    ulysse (@ulysselegoat) reported

    why crypto bumping and at the same time coinbase says good bye to the service customer chat good PR lol

  • surgieboi
    𝖘𝖚𝖗𝖌𝖎𝖊𝖇𝖔𝖎 (@surgieboi) reported

    @Patrick_Torres Exactly 🎯 IMO — companies masquerade lead-magnets as profitability smokescreens to circumvent failing to deliver on big-vision. But, at some-point, you either: a. reduce your staff to essential-workforce only, or b. you "suddenly close". Either way, Coinbase will have to deliver a momumentally-game-changing product to level-up. Because, and to your point, if they had it, they'd double-down and not be scaling-down.

  • Trellraiser
    Trellz (@Trellraiser) reported

    Massive 14% layoff at Coinbase. Blamed on ai and the market. If you thought their customer service was bad before…