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Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Candy Crush users through our website.
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App Crashing (36%)
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Glitches (33%)
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Online Features (20%)
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Sign in (11%)
Live Outage Map
The most recent Candy Crush outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Lexington |
Glitches | |
| Warner Robins |
Glitches | |
| Kansas City |
App Crashing | |
| Whitehall |
Glitches | |
 Lille |
Online Features | |
 Bolton |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Candy Crush Issues Reports
Latest outage, problems and issue reports in social media:
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𝔤𝔲𝔫𝔠𝔞♛
(@coltitty_) reported
So my service isn’t working at home, and my electricity won’t stay on for longer than 20 mins. AND ON TOP OF ALL THAT IM OUT OF CANDY CRUSH LIVES
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Tanya 🌊🇺🇸
(@tchadd74) reported
@CandyCrushSaga Anyone else having trouble with their candy crush? It keeps telling me it will be back soon but it’s been almost a week? @CandyCrushSaga
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alex🌻
(@alexandra_l0l) reported
I’ve not been working a lot recently because the home I work in hasn’t got children yet. I downloaded candy crush for boredom related reasons and I’m ******* obsessed
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Alex -
(@Alex_AniPac) reported
@_Kenziepuff The problem with these "average gamer" statistics that get reported is that it considers people who play Candy Crush or Solitaire on their smartphone gamers for statistical purposes. 1/
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bail
(@baileyruffing) reported
the candy crush app isn’t working and im big mad
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TheLauryn
(@lauryn_elliott) reported
If Netflix or Hulu was working, I would be fine... but no, im stuck playing candy crush and solitaire
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HoldingOnBosa
(@ppalpanc) reported
@CandyCrushSaga Can u refund me if u cant fix my problem ? U also can say something more than « hi let us know ... » and try to fix what happened..
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JohanUlrichMahler
(@JohanUlrichMahl) reported
@MarshaBlackburn Marsha, honey please go in the other room and play quietly with Candy Crush or something. The adults are trying to figure out how to fix the mess that your friends have made....
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Amit
(@AmitMahay1988) reported
@CandyCrushSaga @King_Games you guys have the most APPALLING customer service on the planet. 2 tickets logged, numerous amount of emails exchanged but because you couldn't resolve my issue, u ignore me...RUDE! What was my issue? Got a new phone and wanted my items moved...
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Jalese🌻
(@Jaleselese) reported
After spending a total of $471.87 I finally deleted candy crush. I can admit I had a problem..
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MCM
(@badgalmarcar) reported
Watching show on big screen and playing Candy Crush on little screen only way to fix hangover
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BanD1T
(@D1T_Ban) reported
Gonna get called a fortnite kid but fortnite is depressing as **** now. The old map was so good and they ****** it up. They need to fix their map before I return to Xbox and switch to professional candy crush.
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l
(@hotchristian500) reported
@CandyCrushSaga Hi I followed these steps listed here to a T and ended up reinstalling the app, but it lost all of my data anyways and only showed that I was at level 50 instead of level 2100. I’ve also spent money on this and I’ve lost all of that. How will you fix this?
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E1000
(@E100092837772) reported
@CandyCrushSaga @RealChainGames GG now there is a real reason to play Candy crash
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🇺🇸 Michael Moore ن
(@AdmiralMemo) reported
@RobertMerlow @cyb3rfemme Part of the problem with anime, games, and various other media is that they're too broad. Books aren't compared like this. The Shining, a computer tech manual, and Twilight are all books, but none are less "real" than another. Same goes for Candy Crush, FNAF, and Final Fantasy.
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ya granny's onlyfans
(@thiccthicccly) reported
I know I’m the problem because Tinder is really just Candy Crush as far as I’m concerned
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Judy Camel
(@moishie8172) reported
@SpeakerPelosi just to let you and the people of Florida know. MARCO RUBIO, who should have been representing the state of Florida and the people of the United States, posted that he got his highest score on Candy Crush during the impeachment hearing! Thanks for working so hard “Liddle” Marco!
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$ada 🅿️
(@mochatrap) reported
from
Houston, Texas
This power outage done made me download candy crush and I just made it to level 61 today 😭 now I’m finna get watt pad
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de Boogschutter
(@boogschutter_de) reported
Play Candy Crush Jelly with me! #candycrushjelly # Hello Candy crush not working for 3 days in a row!
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Alyssa
(@LyzzleG) reported
@CandyCrushSaga my app isn’t working? Is the app down??
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adarshi
(@adarshi8) reported
"i do NOT have a problem with authority!" i say aggressively after having lost my temper because Candy Crush recommended me a candy mix.
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Alex -
(@Alex_AniPac) reported
@OrwellNGoode The problem with these "average gamer" statistics that get reported is that it considers people who play Candy Crush or Solitaire on their smartphone gamers for statistical purposes. 1/
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Smitty from da Middie
(@Smitty_1911) reported
Why ain’t my candy crush working?
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αστέρι σκόνη
(@telicfyi) reported
It's gotten to the point where even playing candy crush makes me go into rage, I swear these anger issues are controlling me not the other way around
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blvnk
(@artblvnk) reported
By the way if it seems a slow improvement that's because I literally just played chess when I was bored or waiting for bus/saloon like the game was freaking candy crush. But now I'm really more into actually improving
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Amit
(@AmitMahay1988) reported
@CandyCrushSaga @King_Games Top of that, your customer service...wow. They say in the email 'if there is anything I can help you with, let us know'...my 1st Issue is not even resolved and you stop replying to my emails. Multimillion dollar company from Ripping off your users!!!
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ΟωΩ_ΥΟψΓ_ΤΗΓΟωΩ🌹
(@ms_evey_) reported
@munhu_washe28 Unotamba candy crush. Avoid other life problems
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JessicaRabbit 💚
(@_xMaryJaneB) reported
my candy crush not trying to load and that’s a problem 🥴
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Sowmz ✿ 🌈
(@dragonfudge) reported
One time in the high court a friend of mine was playing candy crush and a senior lawyer was standing behind us and went “oh I always have trouble with that level”
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jas 🤍
(@jasmine_washy) reported
Candy Crush isn’t working 🙃