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Candy Crush

Candy Crush status: app issues and outage reports

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Full Outage Map

Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

  • 38% Glitches (38%)
  • 22% Online Features (22%)
  • 22% Microtransactions (22%)
  • 16% App Crashing (16%)
  • 3% Sign in (3%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

CityProblem TypeReport Time
Castellbisbal Online Features 9 hours ago
Valencia Online Features 15 hours ago
Cavaillon Online Features 2 days ago
Creil Glitches 6 days ago
Waterford Glitches 9 days ago
La Paz Glitches 11 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • romcnhoIidays
    nicole (@romcnhoIidays) reported

    @M4TERDEI so real hes the reason why candy crush developers hasnt stopped working since 2012

  • eng2311
    Scott Everett (@eng2311) reported

    @CandyCrushSaga please undo this awful update. Game play is tooooo slow. I know you want to eat up more of the bonus timers, but really?

  • playsbyme
    Steven (@playsbyme) reported

    .@nypdnews offices working hard at 125th 2/3 station. And by working hard, I mean staring at their cell phones trying to win candy crush. @nycmayor

  • lostheel
    Rob (Burner lol) (@lostheel) reported

    @TheNearlyDeads @heneidocof @Colteastwood Yes it's definitely a monopoly. They won't just have CoD. They get Crash, Spyro, Diablo, Warcraft, Starcraft, WoW, Candy Crush plus the Activision, Blizzard and King Catalogue of games. They aren't just paying $69Billion for one game. That would be nuts.

  • Jusjules2
    jusjules2 (@Jusjules2) reported

    @King_Games I’m really upset that I can no longer play candy crush in landscape mode on my iPad! Why did you do it & when will you fix it or I’m going to delete the game! The levels have gotten stupid anyway, too many ultra hard levels that take weeks to get through! It’s not fun anymore!

  • qazwww
    Al Azhimi (@qazwww) reported

    @CandyCrushSaga Look at policy and Terms of US why AL See that in seriosly problem u are adolescent street go on

  • Andre__ko
    spicy boi (@Andre__ko) reported

    @erockmath @VGC_News Why? Removing COD should be no problem for Microsoft. They said they aiming candy Crush and not COD. So?? I don't see the problem here

  • patzcrafter
    patrick_Z_frogot to change his name back (@patzcrafter) reported

    @GFishbowl @MatthewMSchulz @hodgetwins Yeah most people who talk about Younger people like this usually same thing but it's not a problem when they do it because "I'm not wasteing time(then playing something like candy crush for hours)" or my favorite"I'm looking at the news (and it's some Facebook mom pseudoscience)"

  • nicole37911
    nicole3791, B.A. (@nicole37911) reported

    @CandyCrushSaga there's a problem with my app... whenever there should be the offer to load additional moves and the round candy, the app keeps loading and loading and loading but nothing happens

  • zbalzzonya
    Father Zbalzzonya (@zbalzzonya) reported

    @OrellianTay @MrAndyNgo I dont think you feel this way..I think you're just a slow adult, with access to a shiny screen thing that plays candy crush, and your uncle, who lets you sit on his lap, masturbates and types this drivel for you. its ok, just don't procreate.

  • ReverendCrush
    Dr. Reverend Crush Ph.D (@ReverendCrush) reported

    @EricVBailey OOooh one of my old game dev instructors in college _hated_ Candy Crush. This was the time when King was in hot water for ripping off another dev's work, so perfectly understandable. It'll probably be Microsoft's problem to deal with soon...

  • Hashimite733
    Yusuf Hashim (@Hashimite733) reported

    @CandyCrushSaga Slow and steady

  • ariannafaudoaaa
    𝖆𝖗𝖎𝖆𝖓𝖓𝖆 (@ariannafaudoaaa) reported

    Downloaded this game on Aris phone earlier today & I haven't put her phone down since. It's like candy crush in a way but you fix a little disney town with the rewards

  • DharmeshDhamu
    Dharmesh joshi (@DharmeshDhamu) reported

    @CandyCrushSaga Hello, I am facing a problem in Candy Crush Saga. After watching the advertisement completely, I am not receiving the reward (extra moves/boosters). Please check and resolve this issue. Thank you.

  • Becky3456
    Rebecca Evans (@Becky3456) reported

    @CandyCrushSaga Your ads are killing me. Honey Baked Ham, Lume/Shannon Klingman M.D., the locker on the ATV ad (whatever that one was) and others, get hung up, you have to start over, you lose the level you were about to win. You should fix your ads so they don't get hung up.

  • _STARGIIIRL_
    stallion (@_STARGIIIRL_) reported

    Im protesting candy crush. I think I’m on day 5 or something and as an addict that’s pretty something. Go to hell candy crush! Or rather candy CRASH bc the damn app always crashing!!

  • FernsVacaNieto
    Fernando (@FernsVacaNieto) reported

    @Chris_Dring I mean its pretty obvious. Microsoft just bought Zinemax which as a bunch of successful Ip’s Elder Scrolls, Doom, Fallout etc And Abk makes the biggest console seller for both systems Cod and has other big games like Overwatch, Diablo, Crash, Spyro, World of Warcraft, Candy Crush

  • ebubny
    girl gremlin (@ebubny) reported

    boss just told me I have to start giving client presentations… take me back to working at a call centre where I could kick back, vape and play candy crush while being yelled at about nothing

  • heyherearewords
    han (@heyherearewords) reported

    only spent $40 on candy crush today!! 🙌🏻 budgeting is really working

  • ProRebornYT
    ProReborn (@ProRebornYT) reported

    @iskra_9 candy crush mtx goes hard, grandma has those social security checks & can’t get past level 8,548. Nothin 5 bucks can’t fix. Oh she’s stuck on 8,550 now. And 8,554, and oh **** she’s spent $1,340

  • Cec1ly_Ward
    Cecily Ward (@Cec1ly_Ward) reported

    game, and checking leaderboard each time as well. I was first place by 700k and going nonstop so how? @CandyCrushSaga hopefully the cheating detection system was working but can’t help but feel robbed. #CandyCrushAllStars

  • eagleeye_Pam
    Mel UG (@eagleeye_Pam) reported

    @real_mercyeke @CandyCrushSaga Money is not the solution to every problem.

  • lottie_thfc
    Charlotte Lacey (@lottie_thfc) reported

    Apparently paratici is working as normal on what his candy crush score cause it sure as hell ain't working on transfers

  • wolfybbad
    Steward (@wolfybbad) reported

    @Ethantmercer @SakshiSugandhi Windows is for me what everyone else says about linux. Today I booted into win11 and my mouse didnt work. Often my file explorers crash completely when just viewing folders, the start menu basically is 50/50 if its gonna work at all and when it does its feeding me candy crush ads

  • SplavidG
    Splavid Ganderbar (@SplavidG) reported

    @tcTekk_ @RavenSoftware @InfinityWard People that still play this game at this point are nothing but CoD shills. It’s like candy crush with guns with how predatory they are with selling blueprints for broken guns and just rotating broken metas every couple months.

  • StevieGaultPal
    Keep the zero (@StevieGaultPal) reported

    @B4ZZ_B0W5K1 @Rjeffrey1872 Not saying he deserves the sack, but I'm no really sure what issues would lead to a need to play candy crush sitting in traffic. It's sheer stupidity from the guy.

  • Orrakle0
    Orrakle(♟,♟) (@Orrakle0) reported

    This "history" is stored in cookies and sold to advertisers. That's why when you get on, Facebook or even open up a game like Candy crush, these shoes keep stalking. So, again, developers thought of a solution to this problem and that brought about the game changer — Web 3.0✨

  • patriciagarrod2
    🌸✨pat-patricia-trish🌿🍄 (@patriciagarrod2) reported from City Centre, Manitoba

    What's up with @CandyCrushSaga ?!?! It can't retrieve my progress!?!? I was over 7000 levels in!!! Please fix this! #Fixit #candycrush

  • SwBenzie
    Scott Benzie (@SwBenzie) reported

    @Pagmenzies @MelissaMbarki The hilarious thing about the tiktok boogeyman is these are the same people that have no problem clicking "give app access to your photos and storage" for a round of Candy Crush.

  • EmmaMackintos13
    Emma Mackintosh (@EmmaMackintos13) reported

    @KayleighsCreat1 @CandyCrushSaga hi , I cant play allstars semifinals… the leaderboard just disappeared yesterday night and it wont get back. I did everything they told me . Could someone fix this?