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Candy Crush

Candy Crush status: app issues and outage reports

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Full Outage Map

Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

  • 33% Glitches (33%)
  • 26% Microtransactions (26%)
  • 23% Online Features (23%)
  • 18% App Crashing (18%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

CityProblem TypeReport Time
Bois-Colombes Microtransactions 2 days ago
Isola Maggiore Online Features 3 days ago
Overland Park App Crashing 5 days ago
Barcelona Microtransactions 7 days ago
Castellbisbal Online Features 8 days ago
Valencia Online Features 8 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • THCyalater
    a 💕 (@THCyalater) reported

    work is so slow that I'm back in my candy crush era

  • choco_styls
    zaä🌻 (@choco_styls) reported

    @tanyakanrl candy crush fix

  • howfenbwfc
    jaybwfc (@howfenbwfc) reported

    @BoxingKingdom14 AJs having more problems on candy crush than Deontay would give him.

  • Hashimite733
    Yusuf Hashim (@Hashimite733) reported

    @CandyCrushSaga Slow and steady

  • ariannafaudoaaa
    𝖆𝖗𝖎𝖆𝖓𝖓𝖆 (@ariannafaudoaaa) reported

    Downloaded this game on Aris phone earlier today & I haven't put her phone down since. It's like candy crush in a way but you fix a little disney town with the rewards

  • ke_kgato
    La_Ona (@ke_kgato) reported

    Working from home has some people, including family members, believing that you're always available to attend to their wants and needs. "But, you're always on your phone?" "Yes, ke busy... working on my phone." Kgotsa o ithaya gore ke tshameka candy crush nare? 😑

  • kiba226
    Joy Tsai (@kiba226) reported

    @CandyCrushSaga The candy falling speed for 1.250.0.2 is too slow, I don’t like it. Can you please change it back?

  • heyherearewords
    han (@heyherearewords) reported

    only spent $40 on candy crush today!! 🙌🏻 budgeting is really working

  • jessicashcarti
    ice jj fish (@jessicashcarti) reported

    candy crush is the reason i have issues

  • Mcsmithltd
    Mcsmithltd (@Mcsmithltd) reported

    @IsDrainBamaged @kylenabecker Well, yes, that's very important. It would certainly be a catastrophe if her phone battery died just as she's about to beat that level of Candy Crush she's been working on for weeks now.

  • GrollKarel88564
    Karel Groll (@GrollKarel88564) reported

    @CandyCrushSaga  I've been playing for 10+ years. Support in-app is broken and I've been waiting for a reply since Saturday regarding my User ID 11838041686 error. Please help!

  • ProRebornYT
    ProReborn (@ProRebornYT) reported

    @iskra_9 candy crush mtx goes hard, grandma has those social security checks & can’t get past level 8,548. Nothin 5 bucks can’t fix. Oh she’s stuck on 8,550 now. And 8,554, and oh **** she’s spent $1,340

  • Gabrielaoj14
    Gabriella maryunex (@Gabrielaoj14) reported

    @spanted9 @GooglePlay @CandyCrushSaga You should message Tylopro on instagram and they’ll help rectify the issue with your account cause the google support team doesn’t help or respond to customers anymore

  • stheisen21
    Steven Theisen (@stheisen21) reported

    Pretty sure the Miami cameraman is playing candy crush while he’s working cuz how can you be this bad?

  • JFCnotagain
    Erin just wont go away. (@JFCnotagain) reported

    @SommSelectLS Smart people would understand their demographics. Sadly, this isn’t you. Candy crush is great for slow time.

  • titinfariskha
    zy (@titinfariskha) reported

    @tanyarlfes Crash Crush Crash Crush, Candy Crush

  • romcnhoIidays
    nicole (@romcnhoIidays) reported

    @M4TERDEI so real hes the reason why candy crush developers hasnt stopped working since 2012

  • ashley_alfreda1
    Ash (@ashley_alfreda1) reported

    @CandyCrushSaga fix it 😑 that’s glitch!

  • idcabasah
    Azeez Idowu (@idcabasah) reported

    @real_mercyeke @CandyCrushSaga Am on level 12177 and no crash nothing playing very well

  • Tofunmi79410228
    Tofunmi (@Tofunmi79410228) reported

    @CandyCrushSaga l just got a new phone and l want to get back my candy crush account. The problem now is that l can't remember my password and l have been trying reset password since but l have not gotten any mail from you guys. Please l need to retrieve my account.

  • Superduperroofr
    Super Duper Roofer (@Superduperroofr) reported

    @MrSausageGet @TehMafiaJoe2 They won’t until their iPhone stops working and they can no longer play gay candy crush.

  • ThandiMaler
    Thand (@ThandiMaler) reported

    People Played games like candy crush and some other games where they had to wait a while for their “lives” to be full again before they can continue. Just a different generation buy same issue.

  • tomideeeee
    Mo_ (@tomideeeee) reported

    @CandyCrushSaga my candy crush app has been freezing repeatedly during gameplay for over six months. This causes me to lose progress, lives, and boosters. The app is fully updated, but the issue still continues. This happens regularly and has made the game very frustrating to use

  • _STARGIIIRL_
    stallion (@_STARGIIIRL_) reported

    Im protesting candy crush. I think I’m on day 5 or something and as an addict that’s pretty something. Go to hell candy crush! Or rather candy CRASH bc the damn app always crashing!!

  • mukyala_regina
    REGINA MUKYALA (@mukyala_regina) reported

    @UG_confesses My supervisor plays candy crush even during working hours so I think he's the guy for you

  • clopez8585
    Cathy Lopez (@clopez8585) reported

    @CandyCrushSaga what's the damn problem, everytime I add a card it decides to not work correctly, don't know why I bother anymore

  • laurelsalexis
    michelle. 🎄 (@laurelsalexis) reported

    My internet is out and so my tv isn't working, leaving me in the dark with my thoughts. Except I just got fired and think I'm being ghosted so that leads to me just crying unless I play some dumb game like candy crush. It's the only thing that keeps me from thinking.

  • JuhspamB
    Juhspam ***** (@JuhspamB) reported

    .@CandyCrushSaga y’all need to stop with FORCING us to play the stupid lil tournament for the 500 gold bars MULTIPLE times a day. You used to be able to exit it and now we HAVE to join or force close the app and restart. I spend too much money on it to be this annoyed. Fix please

  • cetin_recep
    Recep Çetin (@cetin_recep) reported

    @King_Games i have a login problem with mail account in candy crush game..

  • 6wardumaine
    🎲ChristyYamaguchi🎲 (@6wardumaine) reported

    3rd shift what we doing besides working!? Me: Playing candy crush