Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (37%)
• App Crashing (24%)
• Online Features (16%)
• Microtransactions (16%)
• Sign in (8%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Prince Rupert	Glitches	2 hours ago
Zaragoza	Sign in	9 days ago
Northampton	App Crashing	9 days ago
Menden	Sign in	9 days ago
Blairgowrie	App Crashing	9 days ago
Messigny-et-Vantoux	Glitches	9 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ibbie💕 (@Ibukunnn__) reported 2 minutes ago

  when candy crush realizes im getting too powerful, they make me lose my game and when i wanna use my gold to give me more moves they pull the ‘bad internet card’. fix up @CandyCrushSaga

• 
  ev | perlah and cassie hung off (@pearsonm4v) reported 3 minutes ago

  @alfaroisms I’m starting to think you’re the one with a candy crush problem

• 
  Kris (@Kris_Kristoff16) reported 4 minutes ago

  They’ll blame candy crush before they’ll blame the actual problem…

• 
  stallion (@_STARGIIIRL_) reported 5 minutes ago

  Im protesting candy crush. I think I’m on day 5 or something and as an addict that’s pretty something. Go to hell candy crush! Or rather candy CRASH bc the damn app always crashing!!

• 
  Rooster83 (@Rooster832) reported 6 minutes ago

  @John45510 @DOC_DARK1985 I don't know anyone who buys Sony's phones, lol, and they're separate from PlayStation. Also, Xbox is bigger in mobile than PlayStation since they have Candy Crush and COD Mobile, and they're still working on a mobile store.

• 
  RambleOn (@_Ramble_On_) reported 6 minutes ago

  @60Minutes Yes, it’s cell phones and candy crush. It’s not the exorbitant costs of living, having a baby, socializing to find a partner and not having enough time because life is filled with working, having healthy habits and finding products that aren’t harmful, etc. It’s cell phones.

• 
  Miss April 🇺🇦🇰🇷🦁 (@_midori_me_) reported 7 minutes ago

  @SarcasmStardust If Candy Crush was the only thing stopping me from having kids I would’ve had one 15 years ago. I haven’t played it at all since then, nor any of its cousins. I don’t play any mobile games & rarely console games. Too busy working.

• 
  IngYay! (@ingyay1) reported 8 minutes ago

  @solana_sailor @0xShubho_sol @solanagaming Its a common issue everywhere. Once upon a time even Candy Crush was a brand new game that only a few people were interested in playing.

• 
  Brandan Smith (@Airvhan) reported 8 minutes ago

  @tomshardware It will work well for people who's main use of their PC is looking at videos of funny things cats do. It won't cause a problem when they play Candy Crush. --- People who play games like EU5 will not like it.

• 
  Adam Lyttle (@adamlyttleapps) reported 9 minutes ago

  Been working on level progression for my little piano game And been thinking; what happens if candy crush (and those sorts of games) wanted to add new levels at beginner stages? Or remove levels? Is level 10 on the original candy crush still the same level 10 now? I doubt it. I’m guessing they just replace the level and those who already finishes never knew. But I just never considered that before

• 
  Amazonia - Kaua e tautohetohe ki nga riwai (@Jandal_It) reported 12 minutes ago

  @BenSasse - you have time to fix this. Your legacy could be helping create a system where women are safe to have babies. Don't die while you whinge about people playing Candy Crush.

• 
  Florida Man (@FiftyShots) reported 14 minutes ago

  @GregChase @Noahpinion Re: the Ben Sasse "Candy Crush" clip that's going viral To the extent that people have become distracted from the important things in life by "little dopamine hits," I would put BBM and BrickBreaker in that category -- but the problem seems much more acute now

• 
  Martha Torres (@MarhaT69) reported 14 minutes ago

  @60Minutes Well he was part of the problem 🤔 How many Votes did he denied to the middle class people? Saying "Candy Crush" 🍬 is stopping people from having kids is joke. People can't afford to buy a house or have kids. Tell us why gas, rent, and groceries are so expensive? 🤨🙄 @GOP Joke

• 
  Jordan Manning (@JordanManning4) reported 21 minutes ago

  The US has the worst maternal mortality rate among high-income countries. Black women are 3x more likely to die from pregnancy and childbirth related causes. SNAP and WIC benefits are being slashed left and right. But sure, Candy Crush is the problem.

• 
  Squeegee McGriddles (@OneinaGarillion) reported 22 minutes ago

  @arcanistsaphras @56pearo People have a problem with the direction the entire art is taking and the other person is spot on the money with blaming you for it. Saying "its not that bad" because they throw you crumbs is the saddest form a consumer can take. I wish people like you would stick to Candy Crush

• 
  Thomas Birch (@TBirch86) reported 23 minutes ago

  @KoryNParker @Taxeconomist I feel for him and his family, but hard pass. I’m tired of the media trying to get us to listen to this guy. He’s so out of touch. Saying Americans are playing Candy Crush instead of having babies…he’s done nothing to address affordability issues during his tenure in the Senate

• 
  Silver Hawk (@Silverhawktm73) reported 26 minutes ago

  @ShrutiUnnikrish @F1 I don’t buddy with ****** fcks, loser. Russel’s fault?! 🤯 I hope you don’t drive. Max doesn’t NEED to worry about getting driver penalties, so he can afford to go out of his way to crash and bash his way up the order. Go back to watching candy crush. F1 be 2fast4U…..

• 
  Skeptical Redneck (@redneckskeptic) reported 30 minutes ago

  ID'd a problem correctly, but Candy Crush isn't the reason. Big government is.

• 
  Elizabeth (@MizzLizzee) reported 36 minutes ago

  @60Minutes Oh yeah, Candy Crush is the problem. Disingenuous bullshit.

• 
  Todd of Mischief (@AndToddsaid) reported 43 minutes ago

  @bonchieredstate I doubt that Candy Crush is the problem, either.

• 
  Karel Groll (@GrollKarel88564) reported 44 minutes ago

  @CandyCrushSaga  I've been playing for 10+ years. Support in-app is broken and I've been waiting for a reply since Saturday regarding my User ID 11838041686 error. Please help!

• 
  CTrefugees (@CTrefugees) reported 45 minutes ago

  @An_Misanthrope Candy Crush is just a sign for now presently phone driven dopamine addiction, which is both a legitimate and longer standing issue than the present crop of young men. Indeed bitching about anything that rubs young men the wrong way is a symptom of it.

• 
  Kirby0Louise (@Kirby0Louise) reported 46 minutes ago

  Ok, here's the problem: What does an Xbox mobile store actually do now that they aren't all in on Game Pass? Is it really that useful to be able to purchase games from an app as opposed to the browser? You can do a vendor specific store for games like Candy Crush to get around the App Store cut but that is something that can be built TODAY, what are we waiting for if that's the reason?

• 
  sugar (@givemommymon3y) reported 47 minutes ago

  @CandyCrushSaga @Xbox can u fix the app my game has been down for like 3 days im losing the race g

• 
  Durin (@DURININININININ) reported 48 minutes ago

  @ukehotel oh yeah i only have pjsk and it stops working after ~30 minutes and either forces close or i have to close it, then open it, then close again, then wait a second and thennnn it will work again. and the only other game on my phone is candy crush. so it mightt be that

• 
  taenie⁷💜 ARIRANG (@yunkitxe) reported 54 minutes ago

  @peqch_es Gurl sybau go play candy crush if u have a problem

• 
  🌊Anglface 🌊 (@justmenow181) reported 55 minutes ago

  @60Minutes So Candy Crush is the problem….not affordability? He needs to just go home 🙄

• 
  The Kewn (@thekewn062) reported 57 minutes ago

  @LizzieMarbach Guy plays candy crush on his ride to work and that’s a problem?

• 
  Microscopic Animal (@bttldog) reported 59 minutes ago

  @PersephoneK @SkolRant He’s diminishing the problems people encounter related to child rearing into being addicted to candy crush. That is a pretty fuckerish statement.

• 
  Kevin Koller (@kev61185) reported 59 minutes ago

  @Troutski__ Too much Candy Crush, Troutski. That's your problem...