Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (35%)
• Microtransactions (24%)
• Online Features (22%)
• App Crashing (16%)
• Sign in (3%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Barcelona	Microtransactions	9 hours ago
Castellbisbal	Online Features	1 day ago
Valencia	Online Features	1 day ago
Cavaillon	Online Features	2 days ago
Creil	Glitches	7 days ago
Waterford	Glitches	10 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mcgss1974 (@MCGSS1974) reported 4 minutes ago

  @Denise4bbc I gathered myself after a few minutes and eased back out of the house when legs started back working before being seen and went to Starbucks and played candy crush till my usual time to come home came

• 
  Karel Groll (@GrollKarel88564) reported 5 minutes ago

  @CandyCrushSaga  I've been playing for 10+ years. Support in-app is broken and I've been waiting for a reply since Saturday regarding my User ID 11838041686 error. Please help!

• 
  Fernando (@FernsVacaNieto) reported 5 minutes ago

  @VGC_News Hiw many IP’s will Microsoft have bought in the last 2 years if this deal goes thru? Call of Duty (biggest multiplayer), Overwatch (big multiplayer, Elder Scrolls, Doom, Workd ofvWarcraft,?Fallout, Diablo, Crash, Spyro, Evil Within, Tony Hawks Proskater, Wolfenstein, Candy Crush

• 
  🌿 kristopher (@ghoulidayy) reported 7 minutes ago

  im trying to download candy crush but it isnt ******* working

• 
  Liza Brits (@Liza_Brits) reported 8 minutes ago

  @CandyCrushSaga Just passed levrl 4000 and the game is all of the sudden super slow. Is this normal? I'm playing on a Samsung S20. Wasn't like this before.

• 
  matt (@mattprobably) reported 11 minutes ago

  @mostlybree My daughter is displaying my "I'm too bored to go to sleep" issues I've had my whole life and it's a real "look buddy, I get it" moment for me. I'm not going to tell her to listen to audiobooks on a sleep timer while playing candy crush til you drift off though.

• 
  ice jj fish (@jessicashcarti) reported 13 minutes ago

  candy crush is the reason i have issues

• 
  Sof (@SofiaDeeMelo) reported 15 minutes ago

  Ive reached out on insta to @King_Games @CandyCrushSaga regarding bot/hackers on the #allstars competition & had my messaged read but ignored… wondering why this issue isn’t being taken seriously?

• 
  Charlotte Lacey (@lottie_thfc) reported 15 minutes ago

  Apparently paratici is working as normal on what his candy crush score cause it sure as hell ain't working on transfers

• 
  Equilibriumcow (@equilibriumcow) reported 15 minutes ago

  @PropterMalone @MBZachariades @mattyglesias Yeah I have no problem with this. I would love for us to drop the pretext and just remove the cops from playing candy crush in their SUVs to playing candy crush on the trains.

• 
  تَسنيمـ (@Tasniime_) reported 17 minutes ago

  Couldn’t help but laugh the minute my colleague at work said “ya3teeki el 3afye”. I was playing candy crush underneath my desk and she thought i was working🤡

• 
  Fernando (@FernsVacaNieto) reported 17 minutes ago

  @Chris_Dring I mean its pretty obvious. Microsoft just bought Zinemax which as a bunch of successful Ip’s Elder Scrolls, Doom, Fallout etc And Abk makes the biggest console seller for both systems Cod and has other big games like Overwatch, Diablo, Crash, Spyro, World of Warcraft, Candy Crush

• 
  gabriella (@gabriel91842784) reported 18 minutes ago

  talk and process my problems❌play candy crush 24/7✅better than therapy fr

• 
  0xEuler (@0xEulers) reported 20 minutes ago

  @ZssBecker Gaming is what made mobile Appstore's explode. It's responsible for most of credit cards attached to google and apple accounts. When your addicted to Candy crush entering bunch of numbers doesn't seem like a big problem. Same will happen with wallets.

• 
  stallion (@_STARGIIIRL_) reported 25 minutes ago

  Im protesting candy crush. I think I’m on day 5 or something and as an addict that’s pretty something. Go to hell candy crush! Or rather candy CRASH bc the damn app always crashing!!

• 
  Viral Vinnie (@viralvinnie) reported 27 minutes ago

  @thatoldgamerguy Unde4stand I'm in the minority but for me "losing" Spyro, Crash, Tony Hawk, Overwatch, Diablo, Candy Crush, waaay more impactful than one single IP even it COD I'm ok with acquisitions but not this arms race to gobble up everyone from last few years, need some form of 3rd party

• 
  Dom (@DominicDaOG) reported 30 minutes ago

  @ohimesamadesuwa Still working on that Candy Crush esports league I respect it

• 
  Maxine AG (@maxine41823) reported 33 minutes ago

  @CandyCrushSaga don’t like the portrait way to play Candy Crush…prefer landscape….how do we fix this

• 
  Bondforged Copper (@CoppermineTypeK) reported 36 minutes ago

  @ApostleWordOTD At one point there was a team working on a 1:1 remake of the game, but due to dealing with the candy crush people’s lawyers (King aquired BN’s studio back in 2015) i believe they are transitioning to just doing a spiritual successor

• 
  thoughtsnobodyasked4 (@nobodyaskedme7) reported 38 minutes ago

  @CandyCrushSaga why can't i log into my king account? Says connection error multiple times on app

• 
  Isobel Fox (@pet_wife) reported 38 minutes ago

  @ManicTeletubbie i posted it right after i watched a guy playing candy crush on his phone barrel through a group of people trying to get off the train - then he turned around and looked pissed off like “what was their problem”

• 
  Recep Çetin (@cetin_recep) reported 38 minutes ago

  @King_Games i have a login problem with mail account in candy crush game..

• 
  Erin just wont go away. (@JFCnotagain) reported 39 minutes ago

  @SommSelectLS Smart people would understand their demographics. Sadly, this isn’t you. Candy crush is great for slow time.

• 
  Christopher G. (@ChriGartner) reported 42 minutes ago

  @codyxwin @Chris_Dring You mean rather the Xbox insecurities. They should be happy now. They said this acquisition was about mobile, candy crush and King for them. And they are allowed to acquire King without any problems. So if they didn’t lie, they should be happy now ;)

• 
  bewafa (@midudududududu) reported 46 minutes ago

  @CandyCrushSaga Logging in any account with apple, facebook or email shows connection error. I am in level 3632 but the log in works with other devices with email and that

• 
  spicy boi (@Andre__ko) reported 48 minutes ago

  @VGC_News Should be no problem. Microsoft is aiming more at candy Crush. Not COD. Right? Tho I hope Sony would buy crash Bandicoot license back

• 
  syd💜 (@sydneysartori) reported 52 minutes ago

  this is such a non-issue but this candy crush level i had to bring down cherries and tell me why the last cherry was just sitting above a singular space where candy cant go and there was literally nothing i could do i had 15 moves left cause i was on a LONG *** STREAK and i lost.

• 
  Ana🌷 (@anabanana8008) reported 58 minutes ago

  @Gir205 @shadysad1e SEND ME CANDY CRUSH LIVES OMFG IM GOING TO DIEEEE I NEED A FIX

• 
  Scarlett (@CarolineA_M) reported 59 minutes ago

  Well the laptop I was working on is dead. So I guess now I can just play Candy Crush

• 
  That Gamer Mom! (@ThatGamerMom1) reported 59 minutes ago

  @moreelen I think the problem is the disparate objectives of the players themselves when it comes to what they play. In my experience, the Venn diagram of people who have sunk 100s of hours into an AAA game and people who have played hundreds of hours of Candy Crush is two circles. There