Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (34%)
• Microtransactions (24%)
• Online Features (22%)
• App Crashing (17%)
• Sign in (2%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Mandan	Sign in	2 days ago
Buford	Glitches	3 days ago
Bois-Colombes	Microtransactions	7 days ago
Isola Maggiore	Online Features	8 days ago
Overland Park	App Crashing	10 days ago
Barcelona	Microtransactions	12 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  spicy boi (@Andre__ko) reported 3 minutes ago

  @VGC_News Should be no problem. Microsoft is aiming more at candy Crush. Not COD. Right? Tho I hope Sony would buy crash Bandicoot license back

• 
  Drexxel (@Drexxel1996) reported 10 minutes ago

  @girlderping Tbf the market for video games is still hugely leaned toward Men. A lot of the statistics for women making up 50% or more is often due to mobile games like Candy Crush. No issue with gals playing games obviously but its still a male dominated market

• 
  Stone (@stagmitez) reported 10 minutes ago

  huniepop is goofy and has many issues but god do I like candy crush and hot boobs

• 
  Mike Tron (@MikeTron15) reported 10 minutes ago

  @CandyCrushSaga Why did you switch to portrait mode? Why do you try to fix things that aren’t broken? This is the last straw, in done with it.

• 
  (沃嘉ʏткɑ)｡*ﾟ+💙 (@bllueraspberry) reported 12 minutes ago

  Candy Crush ******* crashed when the clock struck 00:00 Then I lost all my streaks and super color bomb stuff @CandyCrushSaga Please fix this bug 😭 I really want to play this game smoothly through the night without trouble

• 
  AAA (@aa03690) reported 14 minutes ago

  @Annarghhhhh @yggsadrill There are plenty of dudes who played candy crush who saw that meme and thought to themselves “damn” just like women who play shooters. I do understand what you’re arguing. I just truthfully don’t believe this is the place to be doing it. There are so many much bigger issues rn

• 
  Super Duper Roofer (@Superduperroofr) reported 15 minutes ago

  @MrSausageGet @TehMafiaJoe2 They won’t until their iPhone stops working and they can no longer play gay candy crush.

• 
  Christopher G. (@ChriGartner) reported 17 minutes ago

  @codyxwin @Chris_Dring You mean rather the Xbox insecurities. They should be happy now. They said this acquisition was about mobile, candy crush and King for them. And they are allowed to acquire King without any problems. So if they didn’t lie, they should be happy now ;)

• 
  Dharmesh joshi (@DharmeshDhamu) reported 23 minutes ago

  @CandyCrushSaga Hello, I am facing a problem in Candy Crush Saga. After watching the advertisement completely, I am not receiving the reward (extra moves/boosters). Please check and resolve this issue. Thank you.

• 
  zaä🌻 (@choco_styls) reported 28 minutes ago

  @tanyakanrl candy crush fix

• 
  queendemetria (@Queendemetriak) reported 30 minutes ago

  People with AI tools now are so addicted like I was back in 2013 playing Candy crush is spending a lot of money in more credit just to keep playing! More credits, more credits, more credits, more credits, more credit more credit more credit more credit more credit lol! I couldn’t stay like days in the same level until I realize I had a problem and I needed Jesus and then the place was closed!

• 
  syd💜 (@sydneysartori) reported 31 minutes ago

  this is such a non-issue but this candy crush level i had to bring down cherries and tell me why the last cherry was just sitting above a singular space where candy cant go and there was literally nothing i could do i had 15 moves left cause i was on a LONG *** STREAK and i lost.

• 
  marro-2k (@WaveScoreGames) reported 32 minutes ago

  The best gaming platform + a hit users <3 ads candy crush demographic & esport audience building game -incentives influencers prize purse marketing = massive crowds major problems....solved 4 AREAS OF REVENUE not normal massive disruption.....

• 
  🌸✨pat-patricia-trish🌿🍄 (@patriciagarrod2) reported 32 minutes ago from City Centre, Manitoba

  What's up with @CandyCrushSaga ?!?! It can't retrieve my progress!?!? I was over 7000 levels in!!! Please fix this! #Fixit #candycrush

• 
  Mr Briggens (@mrbriggens) reported 33 minutes ago

  @MuseZack I love Facebook, I use it to login to Candy Crush. But nothing else... I have no clue what's been posted on my timeline. And don't care.

• 
  Steven Theisen (@stheisen21) reported 37 minutes ago

  Pretty sure the Miami cameraman is playing candy crush while he’s working cuz how can you be this bad?

• 
  Viral Vinnie (@viralvinnie) reported 37 minutes ago

  @thatoldgamerguy Unde4stand I'm in the minority but for me "losing" Spyro, Crash, Tony Hawk, Overwatch, Diablo, Candy Crush, waaay more impactful than one single IP even it COD I'm ok with acquisitions but not this arms race to gobble up everyone from last few years, need some form of 3rd party

• 
  Azeez Idowu (@idcabasah) reported 37 minutes ago

  @real_mercyeke @CandyCrushSaga Am on level 12177 and no crash nothing playing very well

• 
  stallion (@_STARGIIIRL_) reported 38 minutes ago

  Im protesting candy crush. I think I’m on day 5 or something and as an addict that’s pretty something. Go to hell candy crush! Or rather candy CRASH bc the damn app always crashing!!

• 
  Queen elizabiff👩‍💻🧌 (@dooglebert) reported 42 minutes ago

  @quaikeu i fink mine is more serious. if i can’t get pass this candy crush level i’ll make it everyone’s problem

• 
  🇬🇧Derek🇺🇦 (@djspapa) reported 42 minutes ago

  @CandyCrushSaga please can you say when the next app update for your game will be? 🤔 I’m experiencing lots of bugs, issues and problems with the current version.

• 
  kpegelow (@kpegelow4) reported 43 minutes ago

  @CandyCrushSaga It would be sweeter if your game was working. When you click on play a pop up shows up that says something about a level push but when you try to click out of it, it seems to be stuck because it goes no place and you cannot play the game.

• 
  Paul Irvine (@PaulIrvine82015) reported 44 minutes ago

  @aterhov2 @Pablosquest I'm not the one claiming 2020 didn't happen. Viruses are real. Do you think all the people working in virology are just sitting playing Candy Crush all day? Bless your cotton socks.

• 
  han (@heyherearewords) reported 49 minutes ago

  only spent $40 on candy crush today!! 🙌🏻 budgeting is really working

• 
  ice jj fish (@jessicashcarti) reported 49 minutes ago

  candy crush is the reason i have issues

• 
  Josh (@Josh47317281) reported 50 minutes ago

  @InfinityWard Your game is broken. Rather play candy crush

• 
  William Torpey (@AirshipGuy) reported 51 minutes ago

  @YinzGotOwned @OrdinaryGamers ...however once you get everything set up, I find the experience much better. You don't have the problem where the computer gets slower over time, no, automatic updates, no random bloatware, no candy crush being installed without you doing it yourself. No virus issues, addware.

• 
  Smokey (@SmokeyOYK) reported 53 minutes ago

  @CandyCrushSaga @noellethoughts why ur servers down blud

• 
  mute. (@mutale019) reported 54 minutes ago

  Micro transactions are only a problem when you’re broke. Because me once I touched decent money splashing the occasional k16 on candy crush isn’t a problem.

• 
  matt (@mattprobably) reported 58 minutes ago

  @mostlybree My daughter is displaying my "I'm too bored to go to sleep" issues I've had my whole life and it's a real "look buddy, I get it" moment for me. I'm not going to tell her to listen to audiobooks on a sleep timer while playing candy crush til you drift off though.