Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (33%)
• Microtransactions (26%)
• Online Features (23%)
• App Crashing (18%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Bois-Colombes	Microtransactions	3 days ago
Isola Maggiore	Online Features	5 days ago
Overland Park	App Crashing	6 days ago
Barcelona	Microtransactions	9 days ago
Castellbisbal	Online Features	10 days ago
Valencia	Online Features	10 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dena 🏃🏻‍♀️🍷🌊 (@RunnerWineBeach) reported 2 minutes ago

  And people wonder why I have trust issues??? I see you Candy Crush...I take your advice in the game, and do I win? NO! This is one reason I have trust issues...

• 
  Maxine AG (@maxine41823) reported 2 minutes ago

  @CandyCrushSaga don’t like the portrait way to play Candy Crush…prefer landscape….how do we fix this

• 
  bewafa (@midudududududu) reported 11 minutes ago

  @CandyCrushSaga Logging in any account with apple, facebook or email shows connection error. I am in level 3632 but the log in works with other devices with email and that

• 
  Scarlett (@CarolineA_M) reported 11 minutes ago

  Well the laptop I was working on is dead. So I guess now I can just play Candy Crush

• 
  𝓷𝐚𝐩𝐨𝐥𝐞𝐨𝐧 𝐨𝐟 𝓬𝐫𝐢𝐦𝐞. ( parody! ) (@criminaliaranea) reported 12 minutes ago

  @facelessholmes / LMAO yes but James also has a page on Seb: “THIS MAN IS THE WORST PERSON EVER, HE BEAT ME ON CANDY CRUSH.” broken hearts over Sebastian’s picture too, little guns around the image too 😭

• 
  That Gamer Mom! (@ThatGamerMom1) reported 13 minutes ago

  @moreelen I think the problem is the disparate objectives of the players themselves when it comes to what they play. In my experience, the Venn diagram of people who have sunk 100s of hours into an AAA game and people who have played hundreds of hours of Candy Crush is two circles. There

• 
  Ten Junk Miles - A Runner's Podcast (@tenjunkmiles) reported 14 minutes ago

  @PWrunner60 I mean. There’s worse problems. Like Candy Crush :)

• 
  承⁷ (@nigiriwaste) reported 14 minutes ago

  @louvjinmin No trust it really is just candy crush,you have to finish the levels to get stars and the more stars you have the more cutscenes you get so BTS can fix up the island and what not

• 
  ibbie💕 (@Ibukunnn__) reported 15 minutes ago

  when candy crush realizes im getting too powerful, they make me lose my game and when i wanna use my gold to give me more moves they pull the ‘bad internet card’. fix up @CandyCrushSaga

• 
  🌸✨pat-patricia-trish🌿🍄 (@patriciagarrod2) reported 16 minutes ago from City Centre, Manitoba

  What's up with @CandyCrushSaga ?!?! It can't retrieve my progress!?!? I was over 7000 levels in!!! Please fix this! #Fixit #candycrush

• 
  Dave The Brave✨ (@davidteminijesu) reported 24 minutes ago

  Bonus lesson from candy crush: No matter how hard a level seems to be, there comes a point when it becomes easy. If you stay long on the problem, the answer will find you there.

• 
  Kimmy 🇱🇨 (@KimmyOHSOSmug) reported 28 minutes ago

  Listen the fishes used to go after necessary targets now they just pop any random candy, pls fix it @CandyCrushSaga

• 
  Erika (@oncIoudnine) reported 30 minutes ago

  @bIuemoone oh really? someone said that the plot is too slow, is it true? ahh no, i don't like that kind of game, tbh shsh i like to play an "easy" game like onet, candy crush, burger shop, etc haha!

• 
  Steven Theisen (@stheisen21) reported 32 minutes ago

  Pretty sure the Miami cameraman is playing candy crush while he’s working cuz how can you be this bad?

• 
  Dr. Reverend Crush Ph.D (@ReverendCrush) reported 36 minutes ago

  @EricVBailey OOooh one of my old game dev instructors in college _hated_ Candy Crush. This was the time when King was in hot water for ripping off another dev's work, so perfectly understandable. It'll probably be Microsoft's problem to deal with soon...

• 
  𝖆𝖗𝖎𝖆𝖓𝖓𝖆 (@ariannafaudoaaa) reported 41 minutes ago

  Downloaded this game on Aris phone earlier today & I haven't put her phone down since. It's like candy crush in a way but you fix a little disney town with the rewards

• 
  AAA (@aa03690) reported 43 minutes ago

  @Annarghhhhh @yggsadrill There are plenty of dudes who played candy crush who saw that meme and thought to themselves “damn” just like women who play shooters. I do understand what you’re arguing. I just truthfully don’t believe this is the place to be doing it. There are so many much bigger issues rn

• 
  GOLDENVICTORYMAN (@BigotsCryForMe) reported 44 minutes ago

  @Villgecrazylady There is evidence that playing video games increases problem solving skills. But I never played Candy Crush.

• 
  Ana🌷 (@anabanana8008) reported 48 minutes ago

  @Gir205 @shadysad1e SEND ME CANDY CRUSH LIVES OMFG IM GOING TO DIEEEE I NEED A FIX

• 
  Christopher G. (@ChriGartner) reported 49 minutes ago

  @codyxwin @Chris_Dring You mean rather the Xbox insecurities. They should be happy now. They said this acquisition was about mobile, candy crush and King for them. And they are allowed to acquire King without any problems. So if they didn’t lie, they should be happy now ;)

• 
  Sirwinsalot⚠️🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@TheOGWins) reported 50 minutes ago

  We had this conversation in the discord yesterday and basically figured out that conquest would be a peggle/candy crush master, Kregg would probably be into RTS/4X and Thragg is 100% a certified COD crash out gamer who would single handedly increase gamer related deaths by 6000%

• 
  承⁷ (@nigiriwaste) reported 51 minutes ago

  @louvjinmin No trust it really is just candy crush,you have to finish the levels to get stars and the more stars you have the more cutscenes you get so BTS can fix up the island and what not

• 
  spicy boi (@Andre__ko) reported 52 minutes ago

  @erockmath @VGC_News Why? Removing COD should be no problem for Microsoft. They said they aiming candy Crush and not COD. So?? I don't see the problem here

• 
  zaä🌻 (@choco_styls) reported 54 minutes ago

  @tanyakanrl candy crush fix

• 
  Steven (@playsbyme) reported 55 minutes ago

  .@nypdnews offices working hard at 125th 2/3 station. And by working hard, I mean staring at their cell phones trying to win candy crush. @nycmayor

• 
  Principal Ava’s DoppleGanger (@LenValyrian) reported 56 minutes ago

  @LadyBugAssassin I don’t. It’s useless for me. I just fix the issue & play candy crush

• 
  Mcsmithltd (@Mcsmithltd) reported 56 minutes ago

  @IsDrainBamaged @kylenabecker Well, yes, that's very important. It would certainly be a catastrophe if her phone battery died just as she's about to beat that level of Candy Crush she's been working on for weeks now.

• 
  Katie Galin (@KatieJCo) reported 58 minutes ago

  @CandyCrushSaga my account says there’s an error. Please advise.

• 
  Liza Brits (@Liza_Brits) reported 59 minutes ago

  @CandyCrushSaga Just passed levrl 4000 and the game is all of the sudden super slow. Is this normal? I'm playing on a Samsung S20. Wasn't like this before.

• 
  matt (@mattprobably) reported 59 minutes ago

  @mostlybree My daughter is displaying my "I'm too bored to go to sleep" issues I've had my whole life and it's a real "look buddy, I get it" moment for me. I'm not going to tell her to listen to audiobooks on a sleep timer while playing candy crush til you drift off though.