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Candy Crush

Candy Crush status: app issues and outage reports

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Full Outage Map

Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

  • 33% Glitches (33%)
  • 26% Microtransactions (26%)
  • 23% Online Features (23%)
  • 18% App Crashing (18%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

CityProblem TypeReport Time
Bois-Colombes Microtransactions 10 hours ago
Isola Maggiore Online Features 2 days ago
Overland Park App Crashing 3 days ago
Barcelona Microtransactions 6 days ago
Castellbisbal Online Features 7 days ago
Valencia Online Features 7 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • KnutAtheDragon
    KnutA Jøsok (@KnutAtheDragon) reported

    @Adidotdev The Central Bank Admins in Switzerland. Are already working to make an Operative System (OS) for Money. You will be able to pay with Candy Crush points for Groceries. Your next Apartment could be bought with Likes on Instagram. Once Money goes Full Digital. Empires will rise

  • maxine41823
    Maxine AG (@maxine41823) reported

    @CandyCrushSaga don’t like the portrait way to play Candy Crush…prefer landscape….how do we fix this

  • eagleeye_Pam
    Mel UG (@eagleeye_Pam) reported

    @real_mercyeke @CandyCrushSaga Money is not the solution to every problem.

  • MCGSS1974
    mcgss1974 (@MCGSS1974) reported

    @Denise4bbc I gathered myself after a few minutes and eased back out of the house when legs started back working before being seen and went to Starbucks and played candy crush till my usual time to come home came

  • RunnerWineBeach
    Dena 🏃🏻‍♀️🍷🌊 (@RunnerWineBeach) reported

    And people wonder why I have trust issues??? I see you Candy Crush...I take your advice in the game, and do I win? NO! This is one reason I have trust issues...

  • ke_kgato
    La_Ona (@ke_kgato) reported

    Working from home has some people, including family members, believing that you're always available to attend to their wants and needs. "But, you're always on your phone?" "Yes, ke busy... working on my phone." Kgotsa o ithaya gore ke tshameka candy crush nare? 😑

  • DeesseKay
    Terminé Bonsoir (@DeesseKay) reported

    @CandyCrushSaga Nobody’s helping me with my password problem despite my emails Rip the app on my phone.

  • choco_styls
    zaä🌻 (@choco_styls) reported

    @tanyakanrl candy crush fix

  • Mezulynscorner
    🔱Mezulyn's Corner🔱 (@Mezulynscorner) reported

    @CandyCrushSaga Why's my app crashing or my game crashing after watching an add. You people better respect yourself and fix up.

  • patzcrafter
    patrick_Z_frogot to change his name back (@patzcrafter) reported

    @GFishbowl @MatthewMSchulz @hodgetwins Yeah most people who talk about Younger people like this usually same thing but it's not a problem when they do it because "I'm not wasteing time(then playing something like candy crush for hours)" or my favorite"I'm looking at the news (and it's some Facebook mom pseudoscience)"

  • alpinesnow55_g
    MargaretG (@alpinesnow55_g) reported

    @itz_swoops Yup, all this time it was no problem for Candy Crush to be full screen either way. Now, suddenly, they had to change?

  • DanielW83655886
    Daniel Watson (@DanielW83655886) reported

    @marionmain3 @MaureenPickeri5 @Ofcom She doesn’t have to know the rules they never do anything, how the hell do they put in a working day? They must have a dartboard, dominoes and candy crush.

  • Ell_Rochelle
    highly unlikely. (@Ell_Rochelle) reported

    why did i download candy crush back ? i have a problem 😭 lmao.

  • MikeTron15
    Mike Tron (@MikeTron15) reported

    @CandyCrushSaga Why did you switch to portrait mode? Why do you try to fix things that aren’t broken? This is the last straw, in done with it.

  • CoppermineTypeK
    Bondforged Copper (@CoppermineTypeK) reported

    @ApostleWordOTD At one point there was a team working on a 1:1 remake of the game, but due to dealing with the candy crush people’s lawyers (King aquired BN’s studio back in 2015) i believe they are transitioning to just doing a spiritual successor

  • romcnhoIidays
    nicole (@romcnhoIidays) reported

    @M4TERDEI so real hes the reason why candy crush developers hasnt stopped working since 2012

  • StevieGaultPal
    Keep the zero (@StevieGaultPal) reported

    @B4ZZ_B0W5K1 @Rjeffrey1872 Not saying he deserves the sack, but I'm no really sure what issues would lead to a need to play candy crush sitting in traffic. It's sheer stupidity from the guy.

  • patriciagarrod2
    🌸✨pat-patricia-trish🌿🍄 (@patriciagarrod2) reported from City Centre, Manitoba

    What's up with @CandyCrushSaga ?!?! It can't retrieve my progress!?!? I was over 7000 levels in!!! Please fix this! #Fixit #candycrush

  • BeeGooner_
    Bee (@BeeGooner_) reported

    I had two moves left and was going to use the hammer. This effin candy crush decided to crash fffffssss. It was HARD LEVEL.

  • Erinsheis
    Erin (@Erinsheis) reported

    @heymrsbond I've experienced this too, I can't get into books!! But, I think the problem is too much social media. After a long day of working with students, I just want to come home and scroll through my phone and play Candy Crush...for hours! I seem to need that constant stimulation.

  • Gabrielaoj14
    Gabriella maryunex (@Gabrielaoj14) reported

    @spanted9 @GooglePlay @CandyCrushSaga You should message Tylopro on instagram and they’ll help rectify the issue with your account cause the google support team doesn’t help or respond to customers anymore

  • im_roy_lee
    Roy (@im_roy_lee) reported

    here's my two cents on this as a random gen z kid first impression: i only wanna see this sort of font when i open duolingo or candy crush, not 24/7 when im on my phone. feels too silly. when you're taking a swing so big as to change the entire default ux of an iphone, you need mass consumer adoption to win and can't get away with just being a prosumer tool so, here's my thoughts on every single proposed feature as it relates to me: - reading list: i read maybe 2 books a year, which is 2 more than 99% of my friends. - personalized weather: i rarely open the weather app bc i don't care that much and would never even opt for a "weather app widget" much less a daily notification about it on my home screen - drafts email replies: before starting company, i literally had ~zero use for my email, much less drafting emails of my own. i consistently wonder how useful this will be to non-prosumers as a primary data source - prepares you for meetings & trips: think this is personally more nifty than necessary, but this potentially seems like a more useful feature. ie if im going to the beach and never bought sunscreen, would it try and remind me of that? feels too good to be true based on current llms, but that could be cool - suspicious charges: i feel this problem is completely solved for me with just an email from my bank. my cards never get stolen - reminders: i never use the reminder app because i am too lazy to type in a reminder and arrogantly assume that i can just remember to do the thing - tracks your health: i'm most interested to see this. a problem i have with all "AI" health apps is that i don't wanna see a dashboard + score + chatbot; i want something that actually gets me out of the door and taking steps or going to the gym, which is definitely doable with llm - one tap intel on wherever you are: my particular use case i got excited about is that i would personally love some sort of agent that proactively suggests events i or a girlfriend might find interesting. tickets just dropped for a rave of an artist someone im talking to likes? i would like to know + buy i am very interested to try it, this is exciting and more net new than 99% of consumer ai tech i've seen

  • 0xEulers
    0xEuler (@0xEulers) reported

    @ZssBecker Gaming is what made mobile Appstore's explode. It's responsible for most of credit cards attached to google and apple accounts. When your addicted to Candy crush entering bunch of numbers doesn't seem like a big problem. Same will happen with wallets.

  • oluyemi720
    olu_meg (@oluyemi720) reported

    @MobilePunch If you like just down, all looks like empty threats. The new notes are not available. Be using people lives day play candy crush eeen. No problems ohhhh, no problems at all

  • mhatrebharat
    bharat mhatre (@mhatrebharat) reported

    @Jaygupt65853736 @Vivo_India This same thing happened to me yesterday while playing the Candy crush game suddenly. I am shocked why this happened with no water or drop damage. Now my mobile is out of warranty 05/10/2022 within 17 months. What is fault don't know but this seems to be quality issue definitely

  • SwBenzie
    Scott Benzie (@SwBenzie) reported

    @Pagmenzies @MelissaMbarki The hilarious thing about the tiktok boogeyman is these are the same people that have no problem clicking "give app access to your photos and storage" for a round of Candy Crush.

  • Jusjules2
    jusjules2 (@Jusjules2) reported

    @King_Games I’m really upset that I can no longer play candy crush in landscape mode on my iPad! Why did you do it & when will you fix it or I’m going to delete the game! The levels have gotten stupid anyway, too many ultra hard levels that take weeks to get through! It’s not fun anymore!

  • liebowitz_fawn
    Fawn Liebowitz (@liebowitz_fawn) reported

    @theedifyingword I am significantly better at Wordle , Candy Crush, etc. later at night. I need to get into a more normal sleep schedule, but sometimes I will stay up until 2 or 3 am working on sewing, organizing, or other projects.

  • ayo_irl
    Quarantino Brown (@ayo_irl) reported

    @halleteri I’m definitely not working. Gonna watch gargoyles and play candy crush

  • catchmeifyoufit
    Büsybódy (@catchmeifyoufit) reported

    @Saka_sticc @real_mercyeke @CandyCrushSaga Ogbeni na typing error. I meant she no need buy any bars.