Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (40%)
• Microtransactions (23%)
• App Crashing (20%)
• Online Features (14%)
• Sign in (3%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Creil	Glitches	2 days ago
Waterford	Glitches	5 days ago
La Paz	Glitches	7 days ago
Kansas City	App Crashing	11 days ago
Laguna Niguel	Glitches	12 days ago
Barcelona	Microtransactions	13 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  syd💜 (@sydneysartori) reported 9 minutes ago

  this is such a non-issue but this candy crush level i had to bring down cherries and tell me why the last cherry was just sitting above a singular space where candy cant go and there was literally nothing i could do i had 15 moves left cause i was on a LONG *** STREAK and i lost.

• 
  DuNnOwHoxd (@DuNnOwHoxd) reported 10 minutes ago

  @EnderOpz @kyuukoku_verion @xKerkes I would love to see more people argument their thoughts like this, not just "oMg ItS cAnDy CrUsH" or "go pop your bubbles". Over time it gets annoying and never resolves the problem....

• 
  Love Web3 World (@WebThreeAI) reported 11 minutes ago

  @naval Vibe coding hits different. It's that rush when your half-baked idea morphs into a working beast pure dopamine, no controllers needed. Forget Candy Crush loops this is infinite replay with real stakes: your code either flies or crashes spectacularly. I've seen devs black out weekends on side projects that outlast any raid boss. Stats from Stack Overflow's 2024 survey: 70% of pros code for fun outside work, rating it higher than gaming for satisfaction. No paywalls, endless mods your brain's the only limit.

• 
  Emma Mackintosh (@EmmaMackintos13) reported 17 minutes ago

  @KayleighsCreat1 @CandyCrushSaga hi , I cant play allstars semifinals… the leaderboard just disappeared yesterday night and it wont get back. I did everything they told me . Could someone fix this?

• 
  highly unlikely. (@Ell_Rochelle) reported 17 minutes ago

  why did i download candy crush back ? i have a problem 😭 lmao.

• 
  Maxine AG (@maxine41823) reported 19 minutes ago

  @CandyCrushSaga don’t like the portrait way to play Candy Crush…prefer landscape….how do we fix this

• 
  shelb (@vulcan_sheb) reported 22 minutes ago

  @CandyCrushSaga Listen— I know this is a first world problem but I was just on level 1034 and IT NEVER DROPPED THE THIRD CHERRY. I wasted almost 100 gold bars on extra moves and lost my streak. Candy crush has ruined me.

• 
  🦊BrewerBomb🦊 (@BrewerBomb) reported 26 minutes ago

  @dark1x It's just funny to see that being lined up aside stuff like Warcraft and COD. Oh yeah I'm so hyped about the Microsoft Activision deal, they'll own Candy Crush now! It could have been anything else like Crash Bandicoot or THPS.

• 
  Mel UG (@eagleeye_Pam) reported 26 minutes ago

  @real_mercyeke @CandyCrushSaga Money is not the solution to every problem.

• 
  Trisha Astin (@AstinTrisha) reported 26 minutes ago

  @strangerous10 Playing candy crush.?? Put your phones away, you are supposed to be working for Australia.

• 
  dumpling (@lovejinkie) reported 26 minutes ago

  the sound on my candy crush isn’t working :(

• 
  La_Ona (@ke_kgato) reported 27 minutes ago

  Working from home has some people, including family members, believing that you're always available to attend to their wants and needs. "But, you're always on your phone?" "Yes, ke busy... working on my phone." Kgotsa o ithaya gore ke tshameka candy crush nare? 😑

• 
  SONG MINGI PINK HAIR addicted ⩜⃝tz 🫧 (slow) (@AkiraElrien) reported 28 minutes ago

  @dingddeonghwa I'm also very slow at this game, but even with candy crush I'm not good :')

• 
  Karel Groll (@GrollKarel88564) reported 29 minutes ago

  @CandyCrushSaga  I've been playing for 10+ years. Support in-app is broken and I've been waiting for a reply since Saturday regarding my User ID 11838041686 error. Please help!

• 
  kpegelow (@kpegelow4) reported 29 minutes ago

  @CandyCrushSaga It would be sweeter if your game was working. When you click on play a pop up shows up that says something about a level push but when you try to click out of it, it seems to be stuck because it goes no place and you cannot play the game.

• 
  Paul Cyclops 🇭🇰 (@Paul_Cyclops) reported 32 minutes ago

  @JustLawtom Misleading 🚨 (Sorry, Context Alert 🚨) Factcheckers confirm that Sir Keir was in fact immersed in progressing from Level One on Candy Crush Challenge & not 'working' at the time this photograph was taken. Did you find this helpful?

• 
  Keep the zero (@StevieGaultPal) reported 33 minutes ago

  @B4ZZ_B0W5K1 @Rjeffrey1872 Not saying he deserves the sack, but I'm no really sure what issues would lead to a need to play candy crush sitting in traffic. It's sheer stupidity from the guy.

• 
  承⁷ (@nigiriwaste) reported 34 minutes ago

  @louvjinmin No trust it really is just candy crush,you have to finish the levels to get stars and the more stars you have the more cutscenes you get so BTS can fix up the island and what not

• 
  Splavid Ganderbar (@SplavidG) reported 37 minutes ago

  @tcTekk_ @RavenSoftware @InfinityWard People that still play this game at this point are nothing but CoD shills. It’s like candy crush with guns with how predatory they are with selling blueprints for broken guns and just rotating broken metas every couple months.

• 
  Charlotte Lacey (@lottie_thfc) reported 40 minutes ago

  Apparently paratici is working as normal on what his candy crush score cause it sure as hell ain't working on transfers

• 
  Quarantino Brown (@ayo_irl) reported 41 minutes ago

  @halleteri I’m definitely not working. Gonna watch gargoyles and play candy crush

• 
  🇬🇧Derek🇺🇦 (@djspapa) reported 42 minutes ago

  @CandyCrushSaga please can you say when the next app update for your game will be? 🤔 I’m experiencing lots of bugs, issues and problems with the current version.

• 
  Christopher G. (@ChriGartner) reported 42 minutes ago

  @codyxwin @Chris_Dring You mean rather the Xbox insecurities. They should be happy now. They said this acquisition was about mobile, candy crush and King for them. And they are allowed to acquire King without any problems. So if they didn’t lie, they should be happy now ;)

• 
  Al Azhimi (@qazwww) reported 46 minutes ago

  @CandyCrushSaga Look at policy and Terms of US why AL See that in seriosly problem u are adolescent street go on

• 
  Trish Kemke (@pkemke) reported 51 minutes ago

  Hey Candy crush - game will not let me spend my gold bars - Pleas fix this. #CandyCrushSaga #

• 
  𝙏𝙝𝙚𝙍𝙪’𝙮𝙖𝙈𝙖𝙣 💎💫 (@Yemiproofficial) reported 52 minutes ago

  @onetruechap With weytin everybody dy talk, nah candy crush matter be her problem

• 
  jaybwfc (@howfenbwfc) reported 57 minutes ago

  @BoxingKingdom14 AJs having more problems on candy crush than Deontay would give him.

• 
  Azeez Idowu (@idcabasah) reported 1 hour ago

  @real_mercyeke @CandyCrushSaga Am on level 12177 and no crash nothing playing very well

• 
  E D O Z I E (@itsedozie) reported 1 hour ago

  @Waspapping_ Alaye concern yourself with your candidate's stolen mandate and let @PeterObi worry about his. Even if he didn't finish on the list at all, should that be your problem right now? Smh.. Tsk! Tsk!! Tsk!!! I see you have time on your hands, try passing that stage on candy crush.

• 
  Terminé Bonsoir (@DeesseKay) reported 1 hour ago

  @CandyCrushSaga Nobody’s helping me with my password problem despite my emails Rip the app on my phone.