Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (33%)
• Microtransactions (26%)
• Online Features (23%)
• App Crashing (18%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Bois-Colombes	Microtransactions	4 days ago
Isola Maggiore	Online Features	5 days ago
Overland Park	App Crashing	7 days ago
Barcelona	Microtransactions	9 days ago
Castellbisbal	Online Features	10 days ago
Valencia	Online Features	10 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  KnutA Jøsok (@KnutAtheDragon) reported 2 minutes ago

  @Adidotdev The Central Bank Admins in Switzerland. Are already working to make an Operative System (OS) for Money. You will be able to pay with Candy Crush points for Groceries. Your next Apartment could be bought with Likes on Instagram. Once Money goes Full Digital. Empires will rise

• 
  shelb (@vulcan_sheb) reported 3 minutes ago

  @CandyCrushSaga Listen— I know this is a first world problem but I was just on level 1034 and IT NEVER DROPPED THE THIRD CHERRY. I wasted almost 100 gold bars on extra moves and lost my streak. Candy crush has ruined me.

• 
  jaybwfc (@howfenbwfc) reported 12 minutes ago

  @BoxingKingdom14 AJs having more problems on candy crush than Deontay would give him.

• 
  Holly (@HollyW8523) reported 17 minutes ago

  @CandyCrushSaga i'm on level 832 and i needed to realise the gummi dragon and it didn't appear at all in all of the 27 moves, ive even taken some screenshots to prove it. Can you fix this please? Or give me a life to make up for it?

• 
  William Torpey (@AirshipGuy) reported 18 minutes ago

  @YinzGotOwned @OrdinaryGamers ...however once you get everything set up, I find the experience much better. You don't have the problem where the computer gets slower over time, no, automatic updates, no random bloatware, no candy crush being installed without you doing it yourself. No virus issues, addware.

• 
  Queen elizabiff👩‍💻🧌 (@dooglebert) reported 18 minutes ago

  @quaikeu i fink mine is more serious. if i can’t get pass this candy crush level i’ll make it everyone’s problem

• 
  MargaretG (@alpinesnow55_g) reported 18 minutes ago

  @itz_swoops Yup, all this time it was no problem for Candy Crush to be full screen either way. Now, suddenly, they had to change?

• 
  Fawn Liebowitz (@liebowitz_fawn) reported 23 minutes ago

  @theedifyingword I am significantly better at Wordle , Candy Crush, etc. later at night. I need to get into a more normal sleep schedule, but sometimes I will stay up until 2 or 3 am working on sewing, organizing, or other projects.

• 
  Rebecca Evans (@Becky3456) reported 23 minutes ago

  @CandyCrushSaga Your ads are killing me. Honey Baked Ham, Lume/Shannon Klingman M.D., the locker on the ATV ad (whatever that one was) and others, get hung up, you have to start over, you lose the level you were about to win. You should fix your ads so they don't get hung up.

• 
  Smokey (@SmokeyOYK) reported 24 minutes ago

  @CandyCrushSaga @emoamoeba FIX UR CONNECTION ISSUES

• 
  HUSS (@huss_ac) reported 25 minutes ago

  cant stop buying candy crush lives this is a problem

• 
  ProReborn (@ProRebornYT) reported 25 minutes ago

  @iskra_9 candy crush mtx goes hard, grandma has those social security checks & can’t get past level 8,548. Nothin 5 bucks can’t fix. Oh she’s stuck on 8,550 now. And 8,554, and oh **** she’s spent $1,340

• 
  Love Web3 World (@WebThreeAI) reported 25 minutes ago

  @naval Vibe coding hits different. It's that rush when your half-baked idea morphs into a working beast pure dopamine, no controllers needed. Forget Candy Crush loops this is infinite replay with real stakes: your code either flies or crashes spectacularly. I've seen devs black out weekends on side projects that outlast any raid boss. Stats from Stack Overflow's 2024 survey: 70% of pros code for fun outside work, rating it higher than gaming for satisfaction. No paywalls, endless mods your brain's the only limit.

• 
  Kirby0Louise (@Kirby0Louise) reported 27 minutes ago

  Ok, here's the problem: What does an Xbox mobile store actually do now that they aren't all in on Game Pass? Is it really that useful to be able to purchase games from an app as opposed to the browser? You can do a vendor specific store for games like Candy Crush to get around the App Store cut but that is something that can be built TODAY, what are we waiting for if that's the reason?

• 
  Kimmy 🇱🇨 (@KimmyOHSOSmug) reported 28 minutes ago

  Listen the fishes used to go after necessary targets now they just pop any random candy, pls fix it @CandyCrushSaga

• 
  Super Duper Roofer (@Superduperroofr) reported 28 minutes ago

  @MrSausageGet @TehMafiaJoe2 They won’t until their iPhone stops working and they can no longer play gay candy crush.

• 
  Paul Irvine (@PaulIrvine82015) reported 28 minutes ago

  @aterhov2 @Pablosquest I'm not the one claiming 2020 didn't happen. Viruses are real. Do you think all the people working in virology are just sitting playing Candy Crush all day? Bless your cotton socks.

• 
  🔱Mezulyn's Corner🔱 (@Mezulynscorner) reported 30 minutes ago

  @CandyCrushSaga Why's my app crashing or my game crashing after watching an add. You people better respect yourself and fix up.

• 
  𝓷𝐚𝐩𝐨𝐥𝐞𝐨𝐧 𝐨𝐟 𝓬𝐫𝐢𝐦𝐞. ( parody! ) (@criminaliaranea) reported 39 minutes ago

  @facelessholmes / LMAO yes but James also has a page on Seb: “THIS MAN IS THE WORST PERSON EVER, HE BEAT ME ON CANDY CRUSH.” broken hearts over Sebastian’s picture too, little guns around the image too 😭

• 
  thoughtsnobodyasked4 (@nobodyaskedme7) reported 45 minutes ago

  @CandyCrushSaga why can't i log into my king account? Says connection error multiple times on app

• 
  承⁷ (@nigiriwaste) reported 45 minutes ago

  @louvjinmin No trust it really is just candy crush,you have to finish the levels to get stars and the more stars you have the more cutscenes you get so BTS can fix up the island and what not

• 
  spicy boi (@Andre__ko) reported 46 minutes ago

  @erockmath @VGC_News Why? Removing COD should be no problem for Microsoft. They said they aiming candy Crush and not COD. So?? I don't see the problem here

• 
  𝖆𝖗𝖎𝖆𝖓𝖓𝖆 (@ariannafaudoaaa) reported 46 minutes ago

  Downloaded this game on Aris phone earlier today & I haven't put her phone down since. It's like candy crush in a way but you fix a little disney town with the rewards

• 
  Karel Groll (@GrollKarel88564) reported 49 minutes ago

  @CandyCrushSaga  I've been playing for 10+ years. Support in-app is broken and I've been waiting for a reply since Saturday regarding my User ID 11838041686 error. Please help!

• 
  Terminé Bonsoir (@DeesseKay) reported 53 minutes ago

  @CandyCrushSaga Nobody’s helping me with my password problem despite my emails Rip the app on my phone.

• 
  nicole (@romcnhoIidays) reported 53 minutes ago

  @M4TERDEI so real hes the reason why candy crush developers hasnt stopped working since 2012

• 
  La_Ona (@ke_kgato) reported 55 minutes ago

  Working from home has some people, including family members, believing that you're always available to attend to their wants and needs. "But, you're always on your phone?" "Yes, ke busy... working on my phone." Kgotsa o ithaya gore ke tshameka candy crush nare? 😑

• 
  highly unlikely. (@Ell_Rochelle) reported 55 minutes ago

  why did i download candy crush back ? i have a problem 😭 lmao.

• 
  GamingFirefighter (@GamingFirefigh1) reported 55 minutes ago

  @EverbornSaga @Microsoft @ATVI_AB And since the deal is about mobile and Candy Crush, I’m sure that Xbox will have no problem with that whatsoever 😌.

• 
  E D O Z I E (@itsedozie) reported 58 minutes ago

  @Waspapping_ Alaye concern yourself with your candidate's stolen mandate and let @PeterObi worry about his. Even if he didn't finish on the list at all, should that be your problem right now? Smh.. Tsk! Tsk!! Tsk!!! I see you have time on your hands, try passing that stage on candy crush.