Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (33%)
• Microtransactions (26%)
• Online Features (23%)
• App Crashing (18%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Bois-Colombes	Microtransactions	2 days ago
Isola Maggiore	Online Features	3 days ago
Overland Park	App Crashing	5 days ago
Barcelona	Microtransactions	7 days ago
Castellbisbal	Online Features	8 days ago
Valencia	Online Features	8 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Peppino Spaghetti (@Anxious_Italian) reported 2 minutes ago

  @JeSuislIndien @CandyCrushSaga If the company does absolutely nothing to solve and fix this Tournament, then they will be in very big trouble for the Scams that they pulled, stealing money and wasting everyone’s time they invested into the game

• 
  Liza Brits (@Liza_Brits) reported 3 minutes ago

  @CandyCrushSaga Just passed levrl 4000 and the game is all of the sudden super slow. Is this normal? I'm playing on a Samsung S20. Wasn't like this before.

• 
  KnutA Jøsok (@KnutAtheDragon) reported 5 minutes ago

  @Adidotdev The Central Bank Admins in Switzerland. Are already working to make an Operative System (OS) for Money. You will be able to pay with Candy Crush points for Groceries. Your next Apartment could be bought with Likes on Instagram. Once Money goes Full Digital. Empires will rise

• 
  🔱Mezulyn's Corner🔱 (@Mezulynscorner) reported 13 minutes ago

  @CandyCrushSaga Why's my app crashing or my game crashing after watching an add. You people better respect yourself and fix up.

• 
  SONG MINGI PINK HAIR addicted ⩜⃝tz 🫧 (slow) (@AkiraElrien) reported 14 minutes ago

  @dingddeonghwa I'm also very slow at this game, but even with candy crush I'm not good :')

• 
  kpegelow (@kpegelow4) reported 18 minutes ago

  @CandyCrushSaga It would be sweeter if your game was working. When you click on play a pop up shows up that says something about a level push but when you try to click out of it, it seems to be stuck because it goes no place and you cannot play the game.

• 
  Dena 🏃🏻‍♀️🍷🌊 (@RunnerWineBeach) reported 19 minutes ago

  And people wonder why I have trust issues??? I see you Candy Crush...I take your advice in the game, and do I win? NO! This is one reason I have trust issues...

• 
  Baba Voss (@GrizzyGrey) reported 20 minutes ago

  This candy Crush thing might actually be a problem oh. Someone just tried to talk to me and I just needed to finish the race first lmao. Thank God we're no longer looking for wife 🙏🏽🙏🏽

• 
  承⁷ (@nigiriwaste) reported 21 minutes ago

  @louvjinmin No trust it really is just candy crush,you have to finish the levels to get stars and the more stars you have the more cutscenes you get so BTS can fix up the island and what not

• 
  Fernando (@FernsVacaNieto) reported 26 minutes ago

  @Chris_Dring I mean its pretty obvious. Microsoft just bought Zinemax which as a bunch of successful Ip’s Elder Scrolls, Doom, Fallout etc And Abk makes the biggest console seller for both systems Cod and has other big games like Overwatch, Diablo, Crash, Spyro, World of Warcraft, Candy Crush

• 
  Yusuf Hashim (@Hashimite733) reported 27 minutes ago

  @CandyCrushSaga Slow and steady

• 
  Dom (@DominicDaOG) reported 28 minutes ago

  @ohimesamadesuwa Still working on that Candy Crush esports league I respect it

• 
  shelb (@vulcan_sheb) reported 29 minutes ago

  @CandyCrushSaga Listen— I know this is a first world problem but I was just on level 1034 and IT NEVER DROPPED THE THIRD CHERRY. I wasted almost 100 gold bars on extra moves and lost my streak. Candy crush has ruined me.

• 
  Joy Tsai (@kiba226) reported 30 minutes ago

  @CandyCrushSaga The candy falling speed for 1.250.0.2 is too slow, I don’t like it. Can you please change it back?

• 
  Anaëlle🍋 (@Lilou35301195) reported 30 minutes ago

  @JohnMcD51511070 @pacific101 @mcuban Why is this is ok then and not forgiving student loans? We should forgive the mistake of this 24 year old who is working on a knock-off candy crush app and not the rest of the country?

• 
  Paul Irvine (@PaulIrvine82015) reported 32 minutes ago

  @aterhov2 @Pablosquest I'm not the one claiming 2020 didn't happen. Viruses are real. Do you think all the people working in virology are just sitting playing Candy Crush all day? Bless your cotton socks.

• 
  DuNnOwHoxd (@DuNnOwHoxd) reported 32 minutes ago

  @EnderOpz @kyuukoku_verion @xKerkes I would love to see more people argument their thoughts like this, not just "oMg ItS cAnDy CrUsH" or "go pop your bubbles". Over time it gets annoying and never resolves the problem....

• 
  Dalal M (@Dalalism) reported 33 minutes ago

  Has anyone noticed that the gmail notification sound changed? I have no association to this sound. It could be candy crush for all I know. @Google if ain’t broken don’t fix it?

• 
  syd💜 (@sydneysartori) reported 34 minutes ago

  this is such a non-issue but this candy crush level i had to bring down cherries and tell me why the last cherry was just sitting above a singular space where candy cant go and there was literally nothing i could do i had 15 moves left cause i was on a LONG *** STREAK and i lost.

• 
  zaä🌻 (@choco_styls) reported 35 minutes ago

  @tanyakanrl candy crush fix

• 
  moody (@elfbarconsumer) reported 41 minutes ago

  @imbabyfr it might become a problem for me like i might spiral and start spending money on candy crush

• 
  macarons (@lowhyugottsbe) reported 43 minutes ago

  @RagnarLord1979 @SoniTapia2 Same for work lol you don’t need a slow middle age man taking a extra 20 on his lunch break bc he wants to play candy crush, vise versa lol

• 
  Tofunmi (@Tofunmi79410228) reported 45 minutes ago

  @CandyCrushSaga l just got a new phone and l want to get back my candy crush account. The problem now is that l can't remember my password and l have been trying reset password since but l have not gotten any mail from you guys. Please l need to retrieve my account.

• 
  Scott Benzie (@SwBenzie) reported 47 minutes ago

  @Pagmenzies @MelissaMbarki The hilarious thing about the tiktok boogeyman is these are the same people that have no problem clicking "give app access to your photos and storage" for a round of Candy Crush.

• 
  Alice (@aliceadamee) reported 50 minutes ago

  I need a fun iPhone game everything is like those candy crush style things so you can fix a house

• 
  Zee.. (@Zee1845) reported 51 minutes ago

  @Gosleepriya Counter strike, point blank, downhill, bounce, something with bom not sure the name, mario bross, crash bandicoot, gta (mostly cj), metal slug, candy crush, assassin creed, too much and forgot.. Specially the phone game..

• 
  Kimmy 🇱🇨 (@KimmyOHSOSmug) reported 52 minutes ago

  Listen the fishes used to go after necessary targets now they just pop any random candy, pls fix it @CandyCrushSaga

• 
  dumpling (@lovejinkie) reported 52 minutes ago

  the sound on my candy crush isn’t working :(

• 
  thoughtsnobodyasked4 (@nobodyaskedme7) reported 57 minutes ago

  @CandyCrushSaga why can't i log into my king account? Says connection error multiple times on app

• 
  (沃嘉ʏткɑ)｡*ﾟ+💙 (@bllueraspberry) reported 58 minutes ago

  Candy Crush ******* crashed when the clock struck 00:00 Then I lost all my streaks and super color bomb stuff @CandyCrushSaga Please fix this bug 😭 I really want to play this game smoothly through the night without trouble