Candy Crush

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Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Candy Crush Outage Chart 04/19/2024 08:40

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Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

  1. App Crashing (37%)

    App Crashing (37%)

  2. Sign in (26%)

    Sign in (26%)

  3. Glitches (18%)

    Glitches (18%)

  4. Online Features (17%)

    Online Features (17%)

  5. Microtransactions (3%)

    Microtransactions (3%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
ItalyFasano App Crashing
United StatesCharlotte Online Features
VenezuelaCaracas Microtransactions
ItalyFasano App Crashing
BrazilBelo Horizonte Sign in
United StatesSchenectady App Crashing
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • cunthyun ًelera (@cunthyun) reported

    @wibyun candy crush wrote him a letter saying he can rest and he will come back cooler anyways etc and he said he won't rest and keep working on himself during his enlistment

  • verybadlyburned verybadlyburned (@verybadlyburned) reported

    @Gleaux Other general issues: Too many tracking abilities Huge utility from class abilities w/ no activation requirements Obnoxious AOE like magma grenades/old gods All happening at the same time 30th revamp was a great direction for PvP, now it just feels like candy crush

  • Purple_Wooper Wooper ⁷ in the box 🃏 (@Purple_Wooper) reported

    @xoxoanx It's terrible, even on a 2 month old S21 FE. But all games of that style have that issue, like Candy Crush etc. They all eat battery like nothing.

  • binwaves name cannot be blank (@binwaves) reported

    I knew I had a real, genuine problem when I used money - actual currency - to buy booster bundles on Candy Crush.

  • iancollinsTO Ian Collins (@iancollinsTO) reported

    My dear old mother is insisting Rogers have her a couple bonuses on her candy crush because of the outage. She was unable to answer who Rogers would know she played...

  • auntiewillow Pam (@auntiewillow) reported

    @Bleedinheart2MD @tamalama67 For 2.5 years they have screeched their house is burning meanwhile all the shelves problems are like candy crush bombs flashing and blinking with 1 second to go. The lap class wants to hide at home while essential workers sparkle the cracks

  • SwankPeRFection SwankPeRFection (@SwankPeRFection) reported

    @Xbox @XboxSupport @XboxP3 Stupid *** Candy Crush Saga is listed in Games tab on Xbox Companion App on iOS again and I NEVER BOUGHT OR INSTALLED THE GAME!!!!! WTF XBOX?! And fix the search function! You can’t search for anything and have it display proper results!!!

  • andygaucher Andy Gaucher (@andygaucher) reported

    @nigelmills @KemiBadenoch For those who don’t know, my MP, Nigel Mills in the Amber Valley constituency gained notoriety for playing Candy Crush when he should have been working / being paid by us.

  • TheOneTrueTito Tito (@TheOneTrueTito) reported

    @DagothSlur Level 320 of Candy Crush is exacerbating the issue.

  • oniontaker John Yoo  (@oniontaker) reported

    @Ashik067 than the default, available in lootboxes, which is a little sus, but you know, that's marginal so whatever. The problem is with the mobile, you have developers farming the last cent from gamers for purchased power or hooking them via gambling. Clash, Candy Crush, Fate etc

  • LiveWithArya VISHV (@LiveWithArya) reported

    @mr_stormzy @klobrille Call of Duty will be owned by Microsoft. World of Warcraft will be owned by Microsoft. Diablo will be owned by Microsoft. Overwatch will be owned by Microsoft. Crash Bandicoot will be owned by Microsoft. Candy Crush will be owned by Microsoft.

  • bubbleteaPhD Ru 🎀 (@bubbleteaPhD) reported

    @andrewglynch bc I have lots of physical and emotional issues which means that often during work hours I need to lie down or cry or process feelings or play tons of candy crush which you can't quite do freely when in office environment lol 1 day of pretending to be normal would be doable

  • ntuctrolley ❤️‍🩹 (@ntuctrolley) reported

    as some of u may have observed i have been very slow in levelling up on in the seom and by no means it is due to my work schedule i just suck at bts candy crush

  • franquito246 Franquito (@franquito246) reported

    @koobunii It's a problem tbh but other candy crush style games have that too whennyou get to higher levels. It's, sadly, up to luck most of the times

  • LOUDVirgoEnergy ✨Rachael Nicole🌻🌑 (@LOUDVirgoEnergy) reported

    Umm @CandyCrushSaga wtf is wrong with y’all ****. Whatever it’s is y’all doing FIX IT!

  • baguettekun (@baguettekun) reported

    @daegubusan NAURRRRRR also its a bit annoying to progress the candy crush game fast bcs loading time is so slow fiudhfnd

  • paulabedoyaleon Pali (@paulabedoyaleon) reported

    .@CandyCrushSaga hi, I’ve been having problems with the game. Coulddd you please answer me, the last response through e-mail was useless. Help a sis out Xoxo

  • Pakouchu paks⁷ ⟭⟬ is on BTS LOCKDOWN🔜PROOF 06.10.22 (@Pakouchu) reported

    Told my mom about in the seom game because she plays candy crush and first thing she says is "stop being so obsessed with bts" Seriously, what's her problem.

  • iownur_heart heart 🫀 (@iownur_heart) reported

    @miauucentral But 100 on candy crush is a problem

  • c_micks5621 gale hawthorne hate account (@c_micks5621) reported

    @reannnbast i’ve never been a phone game person but i downloaded merge mansion months ago thinking i’d delete in a couple days and obviously i didn’t but i got tired of waiting for my energy to reload so i downloaded candy crush like 2 weeks ago but obviously i just started a new problem

  • imIosingmyseIf em (@imIosingmyseIf) reported

    i haven't downloaded in the seom because i have a huge problems with those games i am level 2706 on candy crush saga i'm scared i will never be able to stop

  • Ayo_Sandra sandra✨ (@Ayo_Sandra) reported

    @CandyCrushSaga instead of candy crush, y’all should be called candy CRASH bc my app stays ******* crashing and making me lose my winning streak 😡😡😡😡🤬🤬🤬🤬

  • moonsalien MOONCHILD (@moonsalien) reported

    @Borahae_B1tch Hehe I used to play candy crush and I was at level 19** when my laptop stopped working and it's much like candy crush sooo

  • bearyh0pe nessa⁷ in the box 🧸 d-13 🃏 (@bearyh0pe) reported

    @unfayezed crazy!! I’ve been working and then came to nyc this weekend but I’ve still played a lot I think I’m just bad at the actual candy crush game part HAH

  • oceano6661 Tony Marcum (@oceano6661) reported

    @CandyCrushSaga Why is the iPhone version of the game not working right ? It’s been laggy all night

  • ChidiVT CHIDI ✨🌸🌺 (@ChidiVT) reported

    @TB7Star It’s just a match puzzle app like candy crush but it’s BTS stranded on an island. I’m tryna love it but it’s so slow and the dialogue is cringe 😩

  • m33mly em ∩^ω^∩ (@m33mly) reported

    ruby is trying to take advantage of candy crush addicts everywhere. she is ignoring the issues that i have brought up, and is attempting to shield herself with false support for addiction.

  • RegRedVoteBlue AS (@RegRedVoteBlue) reported

    @harrylitman @SharonA58024948 @Morning_Joe I'm kind of thinking they are already working on those charges and that's why they haven't charged him with contempt. Where is Marky Mark, anyway?? Think he's playing candy crush?

  • fullsundream ʷᵒᵒ (@fullsundream) reported

    @CandyCrushSaga I can't send lives to my friend..😓 I updated the application but still it's not working..

  • AudreyScapade Audrey Sanders (@AudreyScapade) reported

    @GOPCrimeOrg @LakotaMan1 So numb to this. I went from panic attacks over Sandy Hook sobbing for days, calling 911 cause I couldn’t breathe, to playing candy crush while listening to news of yet another mass shooting. “Hm, how many this time?” is about all I can muster. BROKEN.