Candy Crush status: app issues and outage reports
Problems detected
Users are reporting problems related to: glitches, microtransactions and app crashing.
Full Outage Map
Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.
Problems in the last 24 hours
The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 11: Problems at Candy Crush
Candy Crush is having issues since 06:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Candy Crush users through our website.
- Glitches (40%)
- Microtransactions (23%)
- App Crashing (20%)
- Online Features (14%)
- Sign in (3%)
Live Outage Map
The most recent Candy Crush outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Creil
|
Glitches | 3 days ago |
 Waterford
|
Glitches | 6 days ago |
 La Paz
|
Glitches | 8 days ago |
|
Kansas City
|
App Crashing | 12 days ago |
|
Laguna Niguel
|
Glitches | 13 days ago |
 Barcelona
|
Microtransactions | 13 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Candy Crush Issues Reports
Latest outage, problems and issue reports in social media:
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Azeez Idowu (@idcabasah) reported@real_mercyeke @CandyCrushSaga Am on level 12177 and no crash nothing playing very well
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Julie A Richardson (@Tigercuddles74) reported@JWorldAlive Am away playing candy crush soda on level 998 at least this never had problems and the levels just keeps going
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🎲ChristyYamaguchi🎲 (@6wardumaine) reported3rd shift what we doing besides working!? Me: Playing candy crush
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Mcsmithltd (@Mcsmithltd) reported@IsDrainBamaged @kylenabecker Well, yes, that's very important. It would certainly be a catastrophe if her phone battery died just as she's about to beat that level of Candy Crush she's been working on for weeks now.
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Cecily Ward (@Cec1ly_Ward) reportedgame, and checking leaderboard each time as well. I was first place by 700k and going nonstop so how? @CandyCrushSaga hopefully the cheating detection system was working but can’t help but feel robbed. #CandyCrushAllStars
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Suyash Upadhyaya (@SuyashU) reportedAt the airport. Man with a hook-like device around ear, phone attached, speaking in a slow business drawl. One hand, playing candy crush. Other hand, scrolling through the news on a tablet. My dude is ready to beat AI.
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Mo_ (@tomideeeee) reported@CandyCrushSaga my candy crush app has been freezing repeatedly during gameplay for over six months. This causes me to lose progress, lives, and boosters. The app is fully updated, but the issue still continues. This happens regularly and has made the game very frustrating to use
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Dr. Reverend Crush Ph.D (@ReverendCrush) reported@EricVBailey OOooh one of my old game dev instructors in college _hated_ Candy Crush. This was the time when King was in hot water for ripping off another dev's work, so perfectly understandable. It'll probably be Microsoft's problem to deal with soon...
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Magitheth (@magggwai) reportedMy dad would never do something like this he understands the need to win. Him and I have been in a candy crush battle since I was a teenager. We’ve both beat over 4000 games with no purchases. It’s a problem.
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Joy Tsai (@kiba226) reported@CandyCrushSaga The candy falling speed for 1.250.0.2 is too slow, I don’t like it. Can you please change it back?
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Trisha Astin (@AstinTrisha) reported@strangerous10 Playing candy crush.?? Put your phones away, you are supposed to be working for Australia.
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Scott Everett (@eng2311) reported@CandyCrushSaga please undo this awful update. Game play is tooooo slow. I know you want to eat up more of the bonus timers, but really?
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Love Web3 World (@WebThreeAI) reported@naval Vibe coding hits different. It's that rush when your half-baked idea morphs into a working beast pure dopamine, no controllers needed. Forget Candy Crush loops this is infinite replay with real stakes: your code either flies or crashes spectacularly. I've seen devs black out weekends on side projects that outlast any raid boss. Stats from Stack Overflow's 2024 survey: 70% of pros code for fun outside work, rating it higher than gaming for satisfaction. No paywalls, endless mods your brain's the only limit.
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Super Duper Roofer (@Superduperroofr) reported@MrSausageGet @TehMafiaJoe2 They won’t until their iPhone stops working and they can no longer play gay candy crush.
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Kayleigh'sCreativeWorld (@KayleighsCreat1) reported@TINY1510 @CandyCrushSaga Comment your issue here and maybe they'll respond
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iPeetaBred (@iPeetaBred) reportedI don’t care if you’re working as a caregiver, don’t scroll Facebook, Instagram Reels, or play a candy crush knockoff DURING a movie at the theaters. Didn’t even turn down phone brightness. #noCourtesy #antMan
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GamingFirefighter (@GamingFirefigh1) reported@EverbornSaga @Microsoft @ATVI_AB And since the deal is about mobile and Candy Crush, I’m sure that Xbox will have no problem with that whatsoever 😌.
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macarons (@lowhyugottsbe) reported@RagnarLord1979 @SoniTapia2 Same for work lol you don’t need a slow middle age man taking a extra 20 on his lunch break bc he wants to play candy crush, vise versa lol
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William Torpey (@AirshipGuy) reported@YinzGotOwned @OrdinaryGamers ...however once you get everything set up, I find the experience much better. You don't have the problem where the computer gets slower over time, no, automatic updates, no random bloatware, no candy crush being installed without you doing it yourself. No virus issues, addware.
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Scarlett (@CarolineA_M) reportedWell the laptop I was working on is dead. So I guess now I can just play Candy Crush
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Tanner (@The_Fifth_Don) reported@A_D_A_M_95 @AndreaPichinini It ain’t just about CoD. They want WoW, they want Candy Crush, they want Overwatch, they want Diablo and Spyro and Crash Bandicoot. They want to put all those on Game Pass to incentivize people to sign up. That becomes infinitely easier if MS owns Activision. So why drop it?
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mute. (@mutale019) reportedMicro transactions are only a problem when you’re broke. Because me once I touched decent money splashing the occasional k16 on candy crush isn’t a problem.
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Dave The Brave✨ (@davidteminijesu) reportedBonus lesson from candy crush: No matter how hard a level seems to be, there comes a point when it becomes easy. If you stay long on the problem, the answer will find you there.
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queendemetria (@Queendemetriak) reportedPeople with AI tools now are so addicted like I was back in 2013 playing Candy crush is spending a lot of money in more credit just to keep playing! More credits, more credits, more credits, more credits, more credit more credit more credit more credit more credit lol! I couldn’t stay like days in the same level until I realize I had a problem and I needed Jesus and then the place was closed!
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Splavid Ganderbar (@SplavidG) reported@tcTekk_ @RavenSoftware @InfinityWard People that still play this game at this point are nothing but CoD shills. It’s like candy crush with guns with how predatory they are with selling blueprints for broken guns and just rotating broken metas every couple months.
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Dharmesh joshi (@DharmeshDhamu) reported@CandyCrushSaga Hello, I am facing a problem in Candy Crush Saga. After watching the advertisement completely, I am not receiving the reward (extra moves/boosters). Please check and resolve this issue. Thank you.
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Steven Theisen (@stheisen21) reportedPretty sure the Miami cameraman is playing candy crush while he’s working cuz how can you be this bad?
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a 💕 (@THCyalater) reportedwork is so slow that I'm back in my candy crush era
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kevin 🏴 (@kevinkane14) reported@CockertonMark No way, I have enough problems. Level 578 in candy crush is my no1 priority at the moment.
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bharat mhatre (@mhatrebharat) reported@Jaygupt65853736 @Vivo_India This same thing happened to me yesterday while playing the Candy crush game suddenly. I am shocked why this happened with no water or drop damage. Now my mobile is out of warranty 05/10/2022 within 17 months. What is fault don't know but this seems to be quality issue definitely