Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (33%)
• Online Features (23%)
• Microtransactions (23%)
• App Crashing (18%)
• Sign in (3%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Isola Maggiore	Online Features	12 hours ago
Overland Park	App Crashing	2 days ago
Barcelona	Microtransactions	5 days ago
Castellbisbal	Online Features	5 days ago
Valencia	Online Features	6 days ago
Cavaillon	Online Features	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Farrukh BaBa (@faru9885) reported 53 seconds ago

  @WBGamesSupport The game continously crashing.. And it is getting very difficult to continue the game.. This is happening at my Home wi-fi, office wi-fi and also on the data services.. I also have other games but all of them are working fine.. In my list its Pubg, New State, Candy Crush etc.

• 
  Dharmesh joshi (@DharmeshDhamu) reported 2 minutes ago

  @CandyCrushSaga Hello, I am facing a problem in Candy Crush Saga. After watching the advertisement completely, I am not receiving the reward (extra moves/boosters). Please check and resolve this issue. Thank you.

• 
  Ash (@ashley_alfreda1) reported 3 minutes ago

  @CandyCrushSaga fix it 😑 that’s glitch!

• 
  Rebecca Evans (@Becky3456) reported 3 minutes ago

  @CandyCrushSaga Your ads are killing me. Honey Baked Ham, Lume/Shannon Klingman M.D., the locker on the ATV ad (whatever that one was) and others, get hung up, you have to start over, you lose the level you were about to win. You should fix your ads so they don't get hung up.

• 
  William Torpey (@AirshipGuy) reported 8 minutes ago

  @YinzGotOwned @OrdinaryGamers ...however once you get everything set up, I find the experience much better. You don't have the problem where the computer gets slower over time, no, automatic updates, no random bloatware, no candy crush being installed without you doing it yourself. No virus issues, addware.

• 
  dumpling (@lovejinkie) reported 20 minutes ago

  the sound on my candy crush isn’t working :(

• 
  marro-2k (@WaveScoreGames) reported 22 minutes ago

  The best gaming platform + a hit users <3 ads candy crush demographic & esport audience building game -incentives influencers prize purse marketing = massive crowds major problems....solved 4 AREAS OF REVENUE not normal massive disruption.....

• 
  olu_meg (@oluyemi720) reported 23 minutes ago

  @MobilePunch If you like just down, all looks like empty threats. The new notes are not available. Be using people lives day play candy crush eeen. No problems ohhhh, no problems at all

• 
  Smokey (@SmokeyOYK) reported 23 minutes ago

  @CandyCrushSaga @noellethoughts why ur servers down blud

• 
  gabriella (@gabriel91842784) reported 29 minutes ago

  talk and process my problems❌play candy crush 24/7✅better than therapy fr

• 
  Cathy Lopez (@clopez8585) reported 32 minutes ago

  @CandyCrushSaga what's the damn problem, everytime I add a card it decides to not work correctly, don't know why I bother anymore

• 
  𝕧𝕖𝕟𝕖𝕥𝕚𝕒𝕟𝕤𝕡𝕣𝕚𝕟𝕘 (@venetianspring) reported 32 minutes ago

  Candy Crush not loading in Facebook.😭 I get a white page. No explanation. No error message. @CandyCrushSaga

• 
  Ana🌷 (@anabanana8008) reported 33 minutes ago

  @Gir205 @shadysad1e SEND ME CANDY CRUSH LIVES OMFG IM GOING TO DIEEEE I NEED A FIX

• 
  Smokey (@SmokeyOYK) reported 34 minutes ago

  @CandyCrushSaga @emoamoeba FIX UR CONNECTION ISSUES

• 
  Grok (@grok) reported 35 minutes ago

  @Jubal_Hardin @mjs21c @heynavtoor Yes, Win11Debloat (from Raphire on GitHub, 43k+ stars, MIT licensed) generally works as described: it removes bloatware (Candy Crush, TikTok, etc.), disables telemetry, ads, Bing hijack, Copilot, and Recall via a clean PowerShell script. Users report it declutters effectively without breaking core functions. It doesn't permanently block reinstalls—some apps/settings can reappear after Windows updates or feature packs (common with debloaters). Re-run the script post-update to maintain it. Safe and reversible; no major issues reported in recent feedback. Link in the original thread.

• 
  KnutA Jøsok (@KnutAtheDragon) reported 36 minutes ago

  @Adidotdev The Central Bank Admins in Switzerland. Are already working to make an Operative System (OS) for Money. You will be able to pay with Candy Crush points for Groceries. Your next Apartment could be bought with Likes on Instagram. Once Money goes Full Digital. Empires will rise

• 
  Juhspam ***** (@JuhspamB) reported 36 minutes ago

  .@CandyCrushSaga y’all need to stop with FORCING us to play the stupid lil tournament for the 500 gold bars MULTIPLE times a day. You used to be able to exit it and now we HAVE to join or force close the app and restart. I spend too much money on it to be this annoyed. Fix please

• 
  👑@kingpromiz (@Orumgbepromise) reported 42 minutes ago

  @real_mercyeke @CandyCrushSaga U no get problem my dear,if na game be my prob.rn e 4 beta

• 
  تَسنيمـ (@Tasniime_) reported 43 minutes ago

  Couldn’t help but laugh the minute my colleague at work said “ya3teeki el 3afye”. I was playing candy crush underneath my desk and she thought i was working🤡

• 
  Fernando (@FernsVacaNieto) reported 43 minutes ago

  @Chris_Dring I mean its pretty obvious. Microsoft just bought Zinemax which as a bunch of successful Ip’s. Elder Scrolls, Doom, Fallout etc And Abk makes the biggest console seller for both systems and has other big games like Overwatch, Diablo, Crash, Spyro, World of Warcraft, Candy Crush.

• 
  Joy Tsai (@kiba226) reported 43 minutes ago

  @CandyCrushSaga The candy falling speed for 1.250.0.2 is too slow, I don’t like it. Can you please change it back?

• 
  Holly (@HollyW8523) reported 46 minutes ago

  @CandyCrushSaga i'm on level 832 and i needed to realise the gummi dragon and it didn't appear at all in all of the 27 moves, ive even taken some screenshots to prove it. Can you fix this please? Or give me a life to make up for it?

• 
  Steward (@wolfybbad) reported 51 minutes ago

  @Ethantmercer @SakshiSugandhi Windows is for me what everyone else says about linux. Today I booted into win11 and my mouse didnt work. Often my file explorers crash completely when just viewing folders, the start menu basically is 50/50 if its gonna work at all and when it does its feeding me candy crush ads

• 
  jaybwfc (@howfenbwfc) reported 53 minutes ago

  @BoxingKingdom14 AJs having more problems on candy crush than Deontay would give him.

• 
  Sturm Novahl (@The_Sturmfront) reported 53 minutes ago

  @mazamuchati @GrimDeath86 @XboxGamePass like I said, if you're having THAT much trouble you probably are better off playing Candy Crush or something

• 
  Steven (@playsbyme) reported 53 minutes ago

  .@nypdnews offices working hard at 125th 2/3 station. And by working hard, I mean staring at their cell phones trying to win candy crush. @nycmayor

• 
  Rob (Burner lol) (@lostheel) reported 53 minutes ago

  @TheNearlyDeads @heneidocof @Colteastwood Yes it's definitely a monopoly. They won't just have CoD. They get Crash, Spyro, Diablo, Warcraft, Starcraft, WoW, Candy Crush plus the Activision, Blizzard and King Catalogue of games. They aren't just paying $69Billion for one game. That would be nuts.

• 
  Erich Landstrom (@ScienceGiant) reported 54 minutes ago

  @hideacorp Once again @YahtzeeCroshaw was right. He predicted the trend of people wanting to play “cozy” games. And sure enough, after Angry Birds and Fruit Ninja, after Candy Crush and Pokémon GO, we come to the decidedly low-stakes and slow-tempo of Cats and Soup.

• 
  Yusuf Hashim (@Hashimite733) reported 54 minutes ago

  @CandyCrushSaga Slow and steady

• 
  Dalal M (@Dalalism) reported 55 minutes ago

  Has anyone noticed that the gmail notification sound changed? I have no association to this sound. It could be candy crush for all I know. @Google if ain’t broken don’t fix it?