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Candy Crush

Candy Crush status: app issues and outage reports

Problems detected

Users are reporting problems related to: glitches, microtransactions and online features.

Full Outage Map

Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 2: Problems at Candy Crush

Candy Crush is having issues since 02:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

  • 33% Glitches (33%)
  • 25% Microtransactions (25%)
  • 23% Online Features (23%)
  • 18% App Crashing (18%)
  • 3% Sign in (3%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

CityProblem TypeReport Time
Mandan Sign in 7 days ago
Buford Glitches 8 days ago
Bois-Colombes Microtransactions 12 days ago
Isola Maggiore Online Features 13 days ago
Overland Park App Crashing 15 days ago
Barcelona Microtransactions 17 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • patriciagarrod2
    🌸✨pat-patricia-trish🌿🍄 (@patriciagarrod2) reported from City Centre, Manitoba

    What's up with @CandyCrushSaga ?!?! It can't retrieve my progress!?!? I was over 7000 levels in!!! Please fix this! #Fixit #candycrush

  • alucshkobs686
    99999999999999999 (@alucshkobs686) reported

    @thomaslhorrocks I see a lot of ugly people posting things like this…someone needs to let them know it’s not a problem for them - they’ll never be forced to choose between candy crush and mating

  • browneyesdiaz
    amy | they/theddie theyaz truther! (@browneyesdiaz) reported

    @buddiedates buck eating out that eddiepussy meanwhile eddie is playing candy crush on his big old ipad going ‘a little to the left….little more to the right’ and u bet ur *** buck is gonna be #working

  • Zee1845
    Zee.. (@Zee1845) reported

    @Gosleepriya Counter strike, point blank, downhill, bounce, something with bom not sure the name, mario bross, crash bandicoot, gta (mostly cj), metal slug, candy crush, assassin creed, too much and forgot.. Specially the phone game..

  • MarhaT69
    Martha Torres (@MarhaT69) reported

    @60Minutes Well he was part of the problem 🤔 How many Votes did he denied to the middle class people? Saying "Candy Crush" 🍬 is stopping people from having kids is joke. People can't afford to buy a house or have kids. Tell us why gas, rent, and groceries are so expensive? 🤨🙄 @GOP Joke

  • The_Sturmfront
    Sturm Novahl (@The_Sturmfront) reported

    @mazamuchati @GrimDeath86 @XboxGamePass like I said, if you're having THAT much trouble you probably are better off playing Candy Crush or something

  • Airvhan
    Brandan Smith (@Airvhan) reported

    @tomshardware It will work well for people who's main use of their PC is looking at videos of funny things cats do. It won't cause a problem when they play Candy Crush. --- People who play games like EU5 will not like it.

  • lovejinkie
    dumpling (@lovejinkie) reported

    the sound on my candy crush isn’t working :(

  • Rooster832
    Rooster83 (@Rooster832) reported

    @John45510 @DOC_DARK1985 I don't know anyone who buys Sony's phones, lol, and they're separate from PlayStation. Also, Xbox is bigger in mobile than PlayStation since they have Candy Crush and COD Mobile, and they're still working on a mobile store.

  • GrizzyGrey
    Baba Voss (@GrizzyGrey) reported

    This candy Crush thing might actually be a problem oh. Someone just tried to talk to me and I just needed to finish the race first lmao. Thank God we're no longer looking for wife 🙏🏽🙏🏽

  • CTrefugees
    CTrefugees (@CTrefugees) reported

    @An_Misanthrope Candy Crush is just a sign for now presently phone driven dopamine addiction, which is both a legitimate and longer standing issue than the present crop of young men. Indeed bitching about anything that rubs young men the wrong way is a symptom of it.

  • tomideeeee
    Mo_ (@tomideeeee) reported

    @CandyCrushSaga my candy crush app has been freezing repeatedly during gameplay for over six months. This causes me to lose progress, lives, and boosters. The app is fully updated, but the issue still continues. This happens regularly and has made the game very frustrating to use

  • Dalalism
    Dalal M (@Dalalism) reported

    Has anyone noticed that the gmail notification sound changed? I have no association to this sound. It could be candy crush for all I know. @Google if ain’t broken don’t fix it?

  • Tofunmi79410228
    Tofunmi (@Tofunmi79410228) reported

    @CandyCrushSaga l just got a new phone and l want to get back my candy crush account. The problem now is that l can't remember my password and l have been trying reset password since but l have not gotten any mail from you guys. Please l need to retrieve my account.

  • nigiriwaste
    承⁷ (@nigiriwaste) reported

    @louvjinmin No trust it really is just candy crush,you have to finish the levels to get stars and the more stars you have the more cutscenes you get so BTS can fix up the island and what not

  • ashley_alfreda1
    Ash (@ashley_alfreda1) reported

    @CandyCrushSaga fix it 😑 that’s glitch!

  • SassySouthBlond
    Sassy Southern Blonde (@SassySouthBlond) reported

    @60Minutes This man has pushed for unaffordable healthcare for years and now wants to pretend people not being able to afford having kids is due to women playing Candy Crush. People working in govt are so out of touch of reality.

  • BearOnWindows95
    Bear (@BearOnWindows95) reported

    This is the current state of the public trading space. You get a degree in finance, then go to MIT for grad school, then spend another 10+ years in the industry working across multiple firms, only to have some random 40+ year old guy streaming Candy Crush (literally), harass you for over a year.... Someone you don’t know, don't interact with, and who’s apparently upset that you retired from trading... Hard to take any of this seriously anymore lol Like I said the other day. This business is a cesspool

  • djspapa
    🇬🇧Derek🇺🇦 (@djspapa) reported

    @CandyCrushSaga please can you say when the next app update for your game will be? 🤔 I’m experiencing lots of bugs, issues and problems with the current version.

  • greggcarey
    Gregg Carey (@greggcarey) reported

    @fishstark @BenSasse Replacement rate in Sweden is lower than the US at 1.4. They have like 60 weeks of parental leave. There is a broader issue at play than candy crush or parental leave.

  • BBTweets_01
    BlueBird (@BBTweets_01) reported

    @DouthatNYT Candy Crush is not the issue with the birthrate. It is job related though. If we traded salaries for a year, traded work hours even, I’d have five kids too!

  • KimmyOHSOSmug
    Kimmy 🇱🇨 (@KimmyOHSOSmug) reported

    Listen the fishes used to go after necessary targets now they just pop any random candy, pls fix it @CandyCrushSaga

  • Erinsheis
    Erin (@Erinsheis) reported

    @heymrsbond I've experienced this too, I can't get into books!! But, I think the problem is too much social media. After a long day of working with students, I just want to come home and scroll through my phone and play Candy Crush...for hours! I seem to need that constant stimulation.

  • wolfybbad
    Steward (@wolfybbad) reported

    @Ethantmercer @SakshiSugandhi Windows is for me what everyone else says about linux. Today I booted into win11 and my mouse didnt work. Often my file explorers crash completely when just viewing folders, the start menu basically is 50/50 if its gonna work at all and when it does its feeding me candy crush ads

  • yunkitxe
    taenie⁷💜 ARIRANG (@yunkitxe) reported

    @peqch_es Gurl sybau go play candy crush if u have a problem

  • SkolRant
    Skol Rant (@SkolRant) reported

    @Hockey_ftw Sasse is blaming culture that is *shaped* by policy that *he supports* — policy that actively harms parents and makes it more difficult to have and support children. He’s telling you it’s Candy Crush and you’re believing it while he’s the ******* problem.

  • BeeGooner_
    Bee (@BeeGooner_) reported

    I had two moves left and was going to use the hammer. This effin candy crush decided to crash fffffssss. It was HARD LEVEL.

  • GhostofZhukov
    Shawn Fain Stan Account (@GhostofZhukov) reported

    @60Minutes Yeah it’s Candy Crush and not a cost of living crisis that makes saving money, buying a home, going out on the town, or raising a child. You are party responsible for this problem, Ben.

  • walnutavevalue
    Walnut Ave Value (@walnutavevalue) reported

    Low TFR is a problem, but Candy crush is red herring here. Real problem is expensive housing. Need real incentives like 33% off taxes for every child under 18

  • crtweeting1
    crtweeting (@crtweeting1) reported

    @thomaslhorrocks His “Candy Crush” meant being online and disconnected. Explain people not dating, social issues, depression. When isolated, don’t have children.