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Candy Crush

Candy Crush status: app issues and outage reports

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Full Outage Map

Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

  • 33% Glitches (33%)
  • 26% Microtransactions (26%)
  • 23% Online Features (23%)
  • 18% App Crashing (18%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

CityProblem TypeReport Time
Bois-Colombes Microtransactions 3 days ago
Isola Maggiore Online Features 4 days ago
Overland Park App Crashing 6 days ago
Barcelona Microtransactions 8 days ago
Castellbisbal Online Features 9 days ago
Valencia Online Features 9 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • patriciagarrod2
    🌸✨pat-patricia-trish🌿🍄 (@patriciagarrod2) reported from City Centre, Manitoba

    What's up with @CandyCrushSaga ?!?! It can't retrieve my progress!?!? I was over 7000 levels in!!! Please fix this! #Fixit #candycrush

  • mattprobably
    matt (@mattprobably) reported

    @mostlybree My daughter is displaying my "I'm too bored to go to sleep" issues I've had my whole life and it's a real "look buddy, I get it" moment for me. I'm not going to tell her to listen to audiobooks on a sleep timer while playing candy crush til you drift off though.

  • eagleeye_Pam
    Mel UG (@eagleeye_Pam) reported

    @real_mercyeke @CandyCrushSaga Money is not the solution to every problem.

  • Drexxel1996
    Drexxel (@Drexxel1996) reported

    @girlderping Tbf the market for video games is still hugely leaned toward Men. A lot of the statistics for women making up 50% or more is often due to mobile games like Candy Crush. No issue with gals playing games obviously but its still a male dominated market

  • XiJin300ping
    Garlic Boi  (@XiJin300ping) reported

    @CandyCrushSaga @King_Games Stop forcing your bullshit Royale game mode onto me every 2 levels. I do NOT want to play it. Most of the time, I can't even avoid playing it because pressing ok on a window above it still starts it. FIX!

  • THCyalater
    a 💕 (@THCyalater) reported

    work is so slow that I'm back in my candy crush era

  • kiba226
    Joy Tsai (@kiba226) reported

    @CandyCrushSaga The candy falling speed for 1.250.0.2 is too slow, I don’t like it. Can you please change it back?

  • Tofunmi79410228
    Tofunmi (@Tofunmi79410228) reported

    @CandyCrushSaga l just got a new phone and l want to get back my candy crush account. The problem now is that l can't remember my password and l have been trying reset password since but l have not gotten any mail from you guys. Please l need to retrieve my account.

  • howfenbwfc
    jaybwfc (@howfenbwfc) reported

    @BoxingKingdom14 AJs having more problems on candy crush than Deontay would give him.

  • FernsVacaNieto
    Fernando (@FernsVacaNieto) reported

    @VGC_News Hiw many IP’s will Microsoft have bought in the last 2 years if this deal goes thru? Call of Duty (biggest multiplayer), Overwatch (big multiplayer, Elder Scrolls, Doom, Workd ofvWarcraft,?Fallout, Diablo, Crash, Spyro, Evil Within, Tony Hawks Proskater, Wolfenstein, Candy Crush

  • gabriel91842784
    gabriella (@gabriel91842784) reported

    talk and process my problems❌play candy crush 24/7✅better than therapy fr

  • Jusjules2
    jusjules2 (@Jusjules2) reported

    @King_Games I’m really upset that I can no longer play candy crush in landscape mode on my iPad! Why did you do it & when will you fix it or I’m going to delete the game! The levels have gotten stupid anyway, too many ultra hard levels that take weeks to get through! It’s not fun anymore!

  • MCGSS1974
    mcgss1974 (@MCGSS1974) reported

    @Denise4bbc I gathered myself after a few minutes and eased back out of the house when legs started back working before being seen and went to Starbucks and played candy crush till my usual time to come home came

  • SuyashU
    Suyash Upadhyaya (@SuyashU) reported

    At the airport. Man with a hook-like device around ear, phone attached, speaking in a slow business drawl. One hand, playing candy crush. Other hand, scrolling through the news on a tablet. My dude is ready to beat AI.

  • CarolineA_M
    Scarlett (@CarolineA_M) reported

    Well the laptop I was working on is dead. So I guess now I can just play Candy Crush

  • SwBenzie
    Scott Benzie (@SwBenzie) reported

    @Pagmenzies @MelissaMbarki The hilarious thing about the tiktok boogeyman is these are the same people that have no problem clicking "give app access to your photos and storage" for a round of Candy Crush.

  • ElonMars_fren
    ElonMars.algo (@ElonMars_fren) reported

    @NFOLDEDpaper Im at work on break. Buddy comes in and everyone is on their phones. Hes like “youre all deep on thought”. Ones playing candy crush another is zombie scrolling and im working. Grind dont stop just because of a “break”.

  • The_Sturmfront
    Sturm Novahl (@The_Sturmfront) reported

    @mazamuchati @GrimDeath86 @XboxGamePass like I said, if you're having THAT much trouble you probably are better off playing Candy Crush or something

  • dooglebert
    Queen elizabiff👩‍💻🧌 (@dooglebert) reported

    @quaikeu i fink mine is more serious. if i can’t get pass this candy crush level i’ll make it everyone’s problem

  • Remy_47
    🐱Remy🇦🇷 (@Remy_47) reported

    @Mr_Bluepoint financial problems? Activision already said that they wanted to expand their horizons, that's why they looked for Meta, EA, etc. to buy it, nobody was encouraged to buy it except Microsoft, ABK was thinking of pure call of duty and Candy Crush saw that Ivan was on his way to SE

  • cecianasta
    Cecilia D'Anastasio (@cecianasta) reported

    @KyleOrl I thought that until I began to factor in that more and more people are consuming multiple content streams at once. Twitch while working, Candy Crush while watching Netflix--still 24 hours, sure, but that's why I said "almost" unlimited

  • FernsVacaNieto
    Fernando (@FernsVacaNieto) reported

    @Chris_Dring I mean its pretty obvious. Microsoft just bought Zinemax which as a bunch of successful Ip’s. Elder Scrolls, Doom, Fallout etc And Abk makes the biggest console seller for both systems and has other big games like Overwatch, Diablo, Crash, Spyro, World of Warcraft, Candy Crush.

  • AstinTrisha
    Trisha Astin (@AstinTrisha) reported

    @strangerous10 Playing candy crush.?? Put your phones away, you are supposed to be working for Australia.

  • AkantaQ
    Batwoman 🌚😈 (@AkantaQ) reported

    @CandyCrushSaga fix your bugs.

  • ThatGamerMom1
    That Gamer Mom! (@ThatGamerMom1) reported

    @moreelen I think the problem is the disparate objectives of the players themselves when it comes to what they play. In my experience, the Venn diagram of people who have sunk 100s of hours into an AAA game and people who have played hundreds of hours of Candy Crush is two circles. There

  • Kirby0Louise
    Kirby0Louise (@Kirby0Louise) reported

    Ok, here's the problem: What does an Xbox mobile store actually do now that they aren't all in on Game Pass? Is it really that useful to be able to purchase games from an app as opposed to the browser? You can do a vendor specific store for games like Candy Crush to get around the App Store cut but that is something that can be built TODAY, what are we waiting for if that's the reason?

  • jessicashcarti
    ice jj fish (@jessicashcarti) reported

    candy crush is the reason i have issues

  • venetianspring
    𝕧𝕖𝕟𝕖𝕥𝕚𝕒𝕟𝕤𝕡𝕣𝕚𝕟𝕘 (@venetianspring) reported

    Candy Crush not loading in Facebook.😭 I get a white page. No explanation. No error message. @CandyCrushSaga

  • opheIiageorge
    Help me, AERYNNNNNN!! (@opheIiageorge) reported

    CANDY CRUSH SODA SAGA STARTED VIBRATING AGAIN...I totally quit playing it when I got this phone bc the vibrations in the game went away and that was what made it satisfying. Kept trying to find a way to turn them on. Now they're SUDDENLY working again? Ok then!

  • Gabrielaoj14
    Gabriella maryunex (@Gabrielaoj14) reported

    @spanted9 @GooglePlay @CandyCrushSaga You should message Tylopro on instagram and they’ll help rectify the issue with your account cause the google support team doesn’t help or respond to customers anymore