Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (35%)
• Microtransactions (24%)
• Online Features (22%)
• App Crashing (16%)
• Sign in (3%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Barcelona	Microtransactions	1 day ago
Castellbisbal	Online Features	2 days ago
Valencia	Online Features	2 days ago
Cavaillon	Online Features	3 days ago
Creil	Glitches	8 days ago
Waterford	Glitches	11 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝖆𝖗𝖎𝖆𝖓𝖓𝖆 (@ariannafaudoaaa) reported 31 seconds ago

  Downloaded this game on Aris phone earlier today & I haven't put her phone down since. It's like candy crush in a way but you fix a little disney town with the rewards

• 
  Paul Irvine (@PaulIrvine82015) reported 5 minutes ago

  @aterhov2 @Pablosquest I'm not the one claiming 2020 didn't happen. Viruses are real. Do you think all the people working in virology are just sitting playing Candy Crush all day? Bless your cotton socks.

• 
  Smokey (@SmokeyOYK) reported 6 minutes ago

  @CandyCrushSaga @noellethoughts why ur servers down blud

• 
  marro-2k (@WaveScoreGames) reported 6 minutes ago

  The best gaming platform + a hit users <3 ads candy crush demographic & esport audience building game -incentives influencers prize purse marketing = massive crowds major problems....solved 4 AREAS OF REVENUE not normal massive disruption.....

• 
  Ted "Theodore" Kaczynski (@ilovepets420) reported 7 minutes ago

  @vogon @Father_Wendigo the replies are all talking about this is clearly user error, the owner should have set up "pin to drive". ******* app car. candy crush bullshit automobile.

• 
  Carl Haworth (@CarlHaworth01) reported 7 minutes ago

  @CandyCrushSaga such a shame that you really slow down any advancement in the game after a certain level without having to spend money. I’m aware that it’s a business but hey give the tight ****** players a bit of a chance

• 
  Baba Voss (@GrizzyGrey) reported 8 minutes ago

  This candy Crush thing might actually be a problem oh. Someone just tried to talk to me and I just needed to finish the race first lmao. Thank God we're no longer looking for wife 🙏🏽🙏🏽

• 
  Rob (Burner lol) (@lostheel) reported 16 minutes ago

  @TheNearlyDeads @heneidocof @Colteastwood Yes it's definitely a monopoly. They won't just have CoD. They get Crash, Spyro, Diablo, Warcraft, Starcraft, WoW, Candy Crush plus the Activision, Blizzard and King Catalogue of games. They aren't just paying $69Billion for one game. That would be nuts.

• 
  Peppino Spaghetti (@Anxious_Italian) reported 19 minutes ago

  @JeSuislIndien @CandyCrushSaga If the company does absolutely nothing to solve and fix this Tournament, then they will be in very big trouble for the Scams that they pulled, stealing money and wasting everyone’s time they invested into the game

• 
  ice jj fish (@jessicashcarti) reported 24 minutes ago

  candy crush is the reason i have issues

• 
  Steven Theisen (@stheisen21) reported 25 minutes ago

  Pretty sure the Miami cameraman is playing candy crush while he’s working cuz how can you be this bad?

• 
  Trisha Astin (@AstinTrisha) reported 26 minutes ago

  @strangerous10 Playing candy crush.?? Put your phones away, you are supposed to be working for Australia.

• 
  Kayleigh'sCreativeWorld (@KayleighsCreat1) reported 26 minutes ago

  @TINY1510 @CandyCrushSaga Comment your issue here and maybe they'll respond

• 
  highly unlikely. (@Ell_Rochelle) reported 26 minutes ago

  why did i download candy crush back ? i have a problem 😭 lmao.

• 
  Recep Çetin (@cetin_recep) reported 29 minutes ago

  @King_Games i have a login problem with mail account in candy crush game..

• 
  🌸✨pat-patricia-trish🌿🍄 (@patriciagarrod2) reported 30 minutes ago from City Centre, Manitoba

  What's up with @CandyCrushSaga ?!?! It can't retrieve my progress!?!? I was over 7000 levels in!!! Please fix this! #Fixit #candycrush

• 
  GamingFirefighter (@GamingFirefigh1) reported 33 minutes ago

  @EverbornSaga @Microsoft @ATVI_AB And since the deal is about mobile and Candy Crush, I’m sure that Xbox will have no problem with that whatsoever 😌.

• 
  Principal Ava’s DoppleGanger (@LenValyrian) reported 34 minutes ago

  @LadyBugAssassin I don’t. It’s useless for me. I just fix the issue & play candy crush

• 
  VechainNode Ⓥ (@VechainNode) reported 38 minutes ago

  @CandyCrushSaga The all stars portion at the top of the events screen is not showing or loading at all. Is this a known issue or how can this be fixed? Thank you.

• 
  承⁷ (@nigiriwaste) reported 40 minutes ago

  @louvjinmin No trust it really is just candy crush,you have to finish the levels to get stars and the more stars you have the more cutscenes you get so BTS can fix up the island and what not

• 
  ella (@ellaex0tic) reported 40 minutes ago

  ive been working on one candy crush level for 5 days and I JUST BEAT IT BUT MY PHONE DIED RIGHT BEFORE THE LEVEL FINISHED SO IT DIDNT SAVE

• 
  thoughtsnobodyasked4 (@nobodyaskedme7) reported 43 minutes ago

  @CandyCrushSaga why can't i log into my king account? Says connection error multiple times on app

• 
  Thand (@ThandiMaler) reported 43 minutes ago

  People Played games like candy crush and some other games where they had to wait a while for their “lives” to be full again before they can continue. Just a different generation buy same issue.

• 
  bewafa (@midudududududu) reported 45 minutes ago

  @CandyCrushSaga Logging in any account with apple, facebook or email shows connection error. I am in level 3632 but the log in works with other devices with email and that

• 
  Befff (@HigbeeBeth) reported 49 minutes ago

  I’m a 22 year old working adult with a mortgage and a dog, pls tell me why I’m playing candy crush at 1am?

• 
  iPeetaBred (@iPeetaBred) reported 51 minutes ago

  I don’t care if you’re working as a caregiver, don’t scroll Facebook, Instagram Reels, or play a candy crush knockoff DURING a movie at the theaters. Didn’t even turn down phone brightness. #noCourtesy #antMan

• 
  Fernando (@FernsVacaNieto) reported 52 minutes ago

  @Chris_Dring I mean its pretty obvious. Microsoft just bought Zinemax which as a bunch of successful Ip’s Elder Scrolls, Doom, Fallout etc And Abk makes the biggest console seller for both systems Cod and has other big games like Overwatch, Diablo, Crash, Spyro, World of Warcraft, Candy Crush

• 
  jaybwfc (@howfenbwfc) reported 53 minutes ago

  @BoxingKingdom14 AJs having more problems on candy crush than Deontay would give him.

• 
  🐱Remy🇦🇷 (@Remy_47) reported 55 minutes ago

  @Mr_Bluepoint financial problems? Activision already said that they wanted to expand their horizons, that's why they looked for Meta, EA, etc. to buy it, nobody was encouraged to buy it except Microsoft, ABK was thinking of pure call of duty and Candy Crush saw that Ivan was on his way to SE

• 
  Dr. Reverend Crush Ph.D (@ReverendCrush) reported 58 minutes ago

  @EricVBailey OOooh one of my old game dev instructors in college _hated_ Candy Crush. This was the time when King was in hot water for ripping off another dev's work, so perfectly understandable. It'll probably be Microsoft's problem to deal with soon...