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Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Candy Crush users through our website.
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Glitches (33%)
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App Crashing (31%)
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Online Features (17%)
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Sign in (14%)
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Microtransactions (5%)
Live Outage Map
The most recent Candy Crush outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Roubaix |
Glitches | |
| Marseille |
Microtransactions | |
 Farmington Hills |
Sign in | |
 Gavà |
Microtransactions | |
 Berlin |
Sign in | |
| Badalona |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Candy Crush Issues Reports
Latest outage, problems and issue reports in social media:
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Alex -
(@Alex_AniPac) reported
@OrwellNGoode The problem with these "average gamer" statistics that get reported is that it considers people who play Candy Crush or Solitaire on their smartphone gamers for statistical purposes. 1/
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Ryan
(@Ryanf745) reported
@CandyCrushSaga question- I haven’t logged in on my new phone and the level on my new phone is higher than the level I saved with my email so when I login will it update to the higher level or go back to the lower level that I previously saved? I’m scared to login. Thanks!
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BRAND NEW DAY; BRAND NEW TERM!!
(@Always_FightOn) reported
@wntrjll @ohdonnieboy Sadly..very true...as we also know..several of the @GOP senators weren't even in attendance which to ME? Ought to be a compulsory issue. Why else did we vote for them? I was unaware that doodling and Candy Crush were policy excuses to approve sedition and treasonous behavior.
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Papi $wing 🐰
(@yunghugheffner) reported
@dknaus @1955Husband @CandyCrushSaga I don’t oppose that train of thought , the only issue is that once minimum wage goes up so does the price of living , hence inflation , in the end it doesn’t help as much as advertised. I do see your point though
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$ada 🅿️
(@mochatrap) reported
from
Houston, Texas
This power outage done made me download candy crush and I just made it to level 61 today 😭 now I’m finna get watt pad
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E1000
(@E100092837772) reported
@CandyCrushSaga @RealChainGames GG now there is a real reason to play Candy crash
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audrey 💛💛
(@augustxaudrey) reported
my phone still isn’t working but i have my very old glitchy iphone 6 and i’ve been playing candy crush on it and looking through my camera roll lmao
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SEKA
(@Sayed_Ahmed77) reported
Playing candy crush is better than having a crash
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Smitty from da Middie
(@Smitty_1911) reported
Why ain’t my candy crush working?
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BanD1T
(@D1T_Ban) reported
Gonna get called a fortnite kid but fortnite is depressing as **** now. The old map was so good and they ****** it up. They need to fix their map before I return to Xbox and switch to professional candy crush.
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TheLauryn
(@lauryn_elliott) reported
If Netflix or Hulu was working, I would be fine... but no, im stuck playing candy crush and solitaire
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𝔤𝔲𝔫𝔠𝔞♛
(@coltitty_) reported
So my service isn’t working at home, and my electricity won’t stay on for longer than 20 mins. AND ON TOP OF ALL THAT IM OUT OF CANDY CRUSH LIVES
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HoldingOnBosa
(@ppalpanc) reported
@CandyCrushSaga Can u refund me if u cant fix my problem ? U also can say something more than « hi let us know ... » and try to fix what happened..
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Amit
(@AmitMahay1988) reported
@CandyCrushSaga @King_Games you guys have the most APPALLING customer service on the planet. 2 tickets logged, numerous amount of emails exchanged but because you couldn't resolve my issue, u ignore me...RUDE! What was my issue? Got a new phone and wanted my items moved...
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Amit
(@AmitMahay1988) reported
@CandyCrushSaga @King_Games Top of that, your customer service...wow. They say in the email 'if there is anything I can help you with, let us know'...my 1st Issue is not even resolved and you stop replying to my emails. Multimillion dollar company from Ripping off your users!!!
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Jalese🌻
(@Jaleselese) reported
After spending a total of $471.87 I finally deleted candy crush. I can admit I had a problem..
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tas enthusiast | RIN DAY ‼️
(@sapphicbarnes) reported
@1979WILSONS i am not good at races unless its candy crush tbh im very slow at everything
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Dr Lannon Eng212
(@DrLannon) reported
@NVihnanek @Jacob76543925 I see this a lot: the content needs to be educational. I wonder what you mean by that. Candy Crush might not make you better at math or history, but it definitely improves spatial reasoning and problem solving skills.
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🇺🇸 Michael Moore ن
(@AdmiralMemo) reported
@RobertMerlow @cyb3rfemme Part of the problem with anime, games, and various other media is that they're too broad. Books aren't compared like this. The Shining, a computer tech manual, and Twilight are all books, but none are less "real" than another. Same goes for Candy Crush, FNAF, and Final Fantasy.
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alex🌻
(@alexandra_l0l) reported
I’ve not been working a lot recently because the home I work in hasn’t got children yet. I downloaded candy crush for boredom related reasons and I’m ******* obsessed
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likedbynoone
(@likedbynoone) reported
@King_Games how come candy crush soda saga isn't working?
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Judy Camel
(@moishie8172) reported
@SpeakerPelosi just to let you and the people of Florida know. MARCO RUBIO, who should have been representing the state of Florida and the people of the United States, posted that he got his highest score on Candy Crush during the impeachment hearing! Thanks for working so hard “Liddle” Marco!
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ShyShy (They/She)
(@yaguyshyguy) reported
HuniePop 2 isnt working I just want to play candy crush dude what ********
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ya granny's onlyfans
(@thiccthicccly) reported
I know I’m the problem because Tinder is really just Candy Crush as far as I’m concerned
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Alex -
(@Alex_AniPac) reported
@_Kenziepuff The problem with these "average gamer" statistics that get reported is that it considers people who play Candy Crush or Solitaire on their smartphone gamers for statistical purposes. 1/
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Alyssa
(@LyzzleG) reported
@CandyCrushSaga my app isn’t working? Is the app down??
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taylah 🌨
(@doomtays) reported
hey oomfs what level of candy crush are you on? trying to figure out whether or not i have a problem
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blvnk
(@artblvnk) reported
By the way if it seems a slow improvement that's because I literally just played chess when I was bored or waiting for bus/saloon like the game was freaking candy crush. But now I'm really more into actually improving
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Tanya 🌊🇺🇸
(@tchadd74) reported
@CandyCrushSaga Anyone else having trouble with their candy crush? It keeps telling me it will be back soon but it’s been almost a week? @CandyCrushSaga
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emma
(@emmattueller) reported
i thought my candy crush was broken but alas it was just my heart