1. Home
  2. Companies
  3. Candy Crush
Candy Crush

Candy Crush status: app issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

  • 33% Glitches (33%)
  • 26% Microtransactions (26%)
  • 23% Online Features (23%)
  • 18% App Crashing (18%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

CityProblem TypeReport Time
Bois-Colombes Microtransactions 1 day ago
Isola Maggiore Online Features 2 days ago
Overland Park App Crashing 4 days ago
Barcelona Microtransactions 7 days ago
Castellbisbal Online Features 7 days ago
Valencia Online Features 8 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • HollyW8523
    Holly (@HollyW8523) reported

    @CandyCrushSaga i'm on level 832 and i needed to realise the gummi dragon and it didn't appear at all in all of the 27 moves, ive even taken some screenshots to prove it. Can you fix this please? Or give me a life to make up for it?

  • choco_styls
    zaä🌻 (@choco_styls) reported

    @tanyakanrl candy crush fix

  • zbalzzonya
    Father Zbalzzonya (@zbalzzonya) reported

    @OrellianTay @MrAndyNgo I dont think you feel this way..I think you're just a slow adult, with access to a shiny screen thing that plays candy crush, and your uncle, who lets you sit on his lap, masturbates and types this drivel for you. its ok, just don't procreate.

  • HigbeeBeth
    Befff (@HigbeeBeth) reported

    I’m a 22 year old working adult with a mortgage and a dog, pls tell me why I’m playing candy crush at 1am?

  • mutale019
    mute. (@mutale019) reported

    Micro transactions are only a problem when you’re broke. Because me once I touched decent money splashing the occasional k16 on candy crush isn’t a problem.

  • FernsVacaNieto
    Fernando (@FernsVacaNieto) reported

    @Chris_Dring I mean its pretty obvious. Microsoft just bought Zinemax which as a bunch of successful Ip’s Elder Scrolls, Doom, Fallout etc And Abk makes the biggest console seller for both systems Cod and has other big games like Overwatch, Diablo, Crash, Spyro, World of Warcraft, Candy Crush

  • ElonMars_fren
    ElonMars.algo (@ElonMars_fren) reported

    @NFOLDEDpaper Im at work on break. Buddy comes in and everyone is on their phones. Hes like “youre all deep on thought”. Ones playing candy crush another is zombie scrolling and im working. Grind dont stop just because of a “break”.

  • lostheel
    Rob (Burner lol) (@lostheel) reported

    @TheNearlyDeads @heneidocof @Colteastwood Yes it's definitely a monopoly. They won't just have CoD. They get Crash, Spyro, Diablo, Warcraft, Starcraft, WoW, Candy Crush plus the Activision, Blizzard and King Catalogue of games. They aren't just paying $69Billion for one game. That would be nuts.

  • WaveScoreGames
    marro-2k (@WaveScoreGames) reported

    The best gaming platform + a hit users <3 ads candy crush demographic & esport audience building game -incentives influencers prize purse marketing = massive crowds major problems....solved 4 AREAS OF REVENUE not normal massive disruption.....

  • patriciagarrod2
    🌸✨pat-patricia-trish🌿🍄 (@patriciagarrod2) reported from City Centre, Manitoba

    What's up with @CandyCrushSaga ?!?! It can't retrieve my progress!?!? I was over 7000 levels in!!! Please fix this! #Fixit #candycrush

  • mark_dunny10
    Mark Dunn (@mark_dunny10) reported

    @CandyCrushSaga you killed my win streak bc the last dino wouldn’t drop for no reason and I’m so mad fix ur game. I was cooking

  • Airvhan
    Brandan Smith (@Airvhan) reported

    @tomshardware It will work well for people who's main use of their PC is looking at videos of funny things cats do. It won't cause a problem when they play Candy Crush. --- People who play games like EU5 will not like it.

  • maxine41823
    Maxine AG (@maxine41823) reported

    @CandyCrushSaga don’t like the portrait way to play Candy Crush…prefer landscape….how do we fix this

  • MELBAWILSO99393
    MELBA WILSON (@MELBAWILSO99393) reported

    @CandyCrushSaga I haven't been able to play in over a week. I click 'Play', and it won't load up. FIX THIS!!!

  • Mcsmithltd
    Mcsmithltd (@Mcsmithltd) reported

    @IsDrainBamaged @kylenabecker Well, yes, that's very important. It would certainly be a catastrophe if her phone battery died just as she's about to beat that level of Candy Crush she's been working on for weeks now.

  • Tasniime_
    تَسنيمـ (@Tasniime_) reported

    Couldn’t help but laugh the minute my colleague at work said “ya3teeki el 3afye”. I was playing candy crush underneath my desk and she thought i was working🤡

  • kevinkane14
    kevin 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@kevinkane14) reported

    @CockertonMark No way, I have enough problems. Level 578 in candy crush is my no1 priority at the moment.

  • NLGMullis
    Mike Mullis - Next Level Gaming (@NLGMullis) reported

    @ostx78 @stubzzgaming @SeasonedGaming Honestly COD is not their mobile focus. They see that sweet sweet Candy Crush money and remember how they got Minecraft under their umbrella and the money that makes them. Maybe they fix Diablo mobile too. LOL

  • venetianspring
    𝕧𝕖𝕟𝕖𝕥𝕚𝕒𝕟𝕤𝕡𝕣𝕚𝕟𝕘 (@venetianspring) reported

    Candy Crush not loading in Facebook.😭 I get a white page. No explanation. No error message. @CandyCrushSaga

  • equilibriumcow
    Equilibriumcow (@equilibriumcow) reported

    @PropterMalone @MBZachariades @mattyglesias Yeah I have no problem with this. I would love for us to drop the pretext and just remove the cops from playing candy crush in their SUVs to playing candy crush on the trains.

  • XiJin300ping
    Garlic Boi  (@XiJin300ping) reported

    @CandyCrushSaga @King_Games Stop forcing your bullshit Royale game mode onto me every 2 levels. I do NOT want to play it. Most of the time, I can't even avoid playing it because pressing ok on a window above it still starts it. FIX!

  • dooglebert
    Queen elizabiff👩‍💻🧌 (@dooglebert) reported

    @quaikeu i fink mine is more serious. if i can’t get pass this candy crush level i’ll make it everyone’s problem

  • AkantaQ
    Batwoman 🌚😈 (@AkantaQ) reported

    @CandyCrushSaga fix your bugs.

  • kpegelow4
    kpegelow (@kpegelow4) reported

    @CandyCrushSaga It would be sweeter if your game was working. When you click on play a pop up shows up that says something about a level push but when you try to click out of it, it seems to be stuck because it goes no place and you cannot play the game.

  • vulcan_sheb
    shelb (@vulcan_sheb) reported

    @CandyCrushSaga Listen— I know this is a first world problem but I was just on level 1034 and IT NEVER DROPPED THE THIRD CHERRY. I wasted almost 100 gold bars on extra moves and lost my streak. Candy crush has ruined me.

  • eagleeye_Pam
    Mel UG (@eagleeye_Pam) reported

    @real_mercyeke @CandyCrushSaga Money is not the solution to every problem.

  • curlyloml
    Kai hrts han (@curlyloml) reported

    i’ve been playing so much candy crush it’s becoming a problem 🧍

  • venusindistress
    Möther (@venusindistress) reported

    @ang3l0nline Coin dozer for coin drop noises tht go brrrr Candy crush for sad boy hours Call of duty for anger issues And random escape room games that i finish & delete

  • eng2311
    Scott Everett (@eng2311) reported

    @CandyCrushSaga please undo this awful update. Game play is tooooo slow. I know you want to eat up more of the bonus timers, but really?

  • CoppermineTypeK
    Bondforged Copper (@CoppermineTypeK) reported

    @ApostleWordOTD At one point there was a team working on a 1:1 remake of the game, but due to dealing with the candy crush people’s lawyers (King aquired BN’s studio back in 2015) i believe they are transitioning to just doing a spiritual successor