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Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Candy Crush users through our website.
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App Crashing (37%)
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Glitches (30%)
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Online Features (19%)
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Sign in (14%)
Live Outage Map
The most recent Candy Crush outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Berlin |
Sign in | |
 Badalona |
Glitches | |
 Lexington |
Glitches | |
| Warner Robins |
Glitches | |
| Kansas City |
App Crashing | |
| Whitehall |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Candy Crush Issues Reports
Latest outage, problems and issue reports in social media:
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Mehdi Hamidi
(@eXtrem0us) reported
Just realized that winning a Candy Crush game is a "NP-Complete" problem. Just imagine that behind the scene, they are trying to solve the "P vs NP" problem by using the people who are playing this game. Also, the Comfy Cakes game by Microsoft is actually a Turing Machine!
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Michelle 💜
(@MGormanXX72) reported
@CandyCrushSaga Your app wasn’t working right and it charged me double for boosters. I contacted support through the app, but they were no help. They told me to contact @Apple Why would I contact Apple? Just give me my money back.
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DigitK
(@BestDigitK) reported
@HBJohnXuandou I just noticed that i misspoke; CoD, WoW, and Candy Crush bring in 76% of their total profit, not just CoD* But even so: that leaves 24% for literally every single other Act-Blizz game to fight over, and seeing as Crash and Tony Hawk don't have microtransactions
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Adi Robertson
(@thedextriarchy) reported
We’re going to another prerecorded demo, this one of Candy Crush. Schmid gets around the problem Epic highlighted (no mobile support for the game’s web version) by manually requesting the desktop version of the site.
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small fan
(@GrumpyGoobe) reported
People should be getting infinity points on this level. How would the points tally even work if I press skip? Fix Level 1738 Candy Crush, it's driving me nuts!
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big fat ugly libra
(@frog__mom) reported
@CandyCrushSaga i got a problem why are all ur 3000 level levels only have less than 20 moves how am i supposed to pass any level when you are literally giving me 7 moves to get rid of 10 bombs make it make sense
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NoneofTheAbove🌸
(@NOTA1_) reported
@RedsTheBest23 @Muzzer100 Spoke to one of the hi-viz's working at the ( always empty) one near me . 'You never seem very busy' ...Reply : 'Mate, Im getting paid for sitting here playing Candy Crush on my phone every day '
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purplecow
(@anonpurplecow) reported
My trust issues are so bad, when candy crush shows me an available move I think they are setting me up too loose😭😭🤚🤚🤚
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𝐵𝑒𝓁𝓁𝒶 𝒟'𝒜𝓂𝑜𝓊𝓇🦋
(@QueSeraSera143) reported
@CandyCrushSaga hi can you fix on Level 4016, recently i played that level and it doesn't allowed me to skip after i finished the game,
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Shawn Binder
(@ShawnBinder) reported
Pottery class teacher taught everyone how to clean up early because I broken 2/3 of my pieces and was just playing candy crush.
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moobeat
(@moobeat) reported
mom phone update #2 - so she been having trouble with her candy crush game's text not displaying, so @Aznbeat grabbed the phone to take a look and noted she also had about 50 programs just hanging out open.... closing the 50 programs did fix the problem.
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Jarred the Wyrd-Worker
(@JarredH) reported
@FracturCritical So maybe give me two days off instead? One for Candy Crush and one for reading my bookmarked articles? Okay, maybe one for working on my writing projects, too. And another for....
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Jesus
(@jcrahm) reported
There is one other way to beat candy crush without spending but i cant say it on here or the company will feel obligated to fix the errors. If you want to know dm me if you are having trouble with levels
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kira ☾
(@rosysort) reported
the thing is even though i have health insurance, it’s still hard asf to get doctors to care about my problems without them sending me home while i have a 108 degree fever, like they’re playing candy crush on their phone and only look up at me like “have you tried losing weight”
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cheerz luv
(@pieceoaggrocrag) reported
@TempoZP Agreed. Problem is, the latter makes more $$$, and unfortunately that’s all a company in a capitalist system is motivated by. Look at act/blizz’s earnings - candy crush carries that company.
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DigitK
(@BestDigitK) reported
@HBJohnXuandou through online resources, and frankly, their retail doesn't even matter in the slightest. at the end of the day, CoD, WoW, and Candy Crush carry Act-Blizz forward, and Crash/Tony Hawk doing better with physical sales means almost nothing in the grand scheme of things
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ruru ⁷
(@ruru_yoongi) reported
MY PHONE IS SO SLOW. IM JUST TRYING TO PLAY CANDY CRUSH
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kira ☾
(@rosysort) reported
the thing is even though i have health insurance it’s still hard as **** to get doctors to care about my problems without sending me home while i have a 108 degree fever and they’re playing candy crush on they’re phone and look up and me and go “so have you tried losing weight”
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Matt Parker
(@DrMattParker) reported
I’d your #parler app isn’t working correctly, you can fix it easily. Just delete the app and go back to the download store and choose anything else (my wife prefers candy crush saga). People that love you will thank me later.
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Leah AntiTrustButVer1fy Nylen
(@leah_nylen) reported
You can Sign in With Apple on the Candy Crush website? Moskowitz asks. Schmid says he doesn't know. Are you aware that if use Sign in With Apple, it wouldn't work? she asks. Schmid says he's not aware of that.
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Djae
(@blakkbatman) reported
@CandyCrushSaga i have not missed a single day of playing your game but for the SECOND time this year you have reset my daily login streak and it's hurtin me Get it together, your killing my vibe 😑
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Cutiey-licious
(@CutieyLicious) reported
I spend hours playing Candy Crush Soda Saga but to read issa problem! Is this how I want to do PhD 😩😩😩
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Michelle 💜
(@MGormanXX72) reported
@CandyCrushSaga @CandyCrushSoda so, I purchased a boost for $8 and your app wasn’t working right and it charged me twice. I contacted King’s support through the app but they said I had to contact @Apple Why? Apple didn’t charge me twice. Fix this and make it right. NOW.
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delphine cormier gatekeeper
(@bhovansadler) reported
danielle said working with pamela was so scary bc one moment she’d be playing candy crush behind the scenes and the next moment she’d be The Freak AJSJSJDJD
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Sheryl with a "S"
(@SherylPoll) reported
@CandyCrushJelly Your Candy Crush Jelly Saga app on my PC has a glitch. When I click on the arena, it's telling me to turn my device. Um, I'm on a laptop. Please fix. thanks
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Alex the Spherical Gaymer of Grumpiness
(@ToreadorSkarrin) reported
@AlmostKirk Let me tell you about enormous video game companies with billions in revenue selling games to grandma who plays Candy Crush. I spent 14 years working for one of them. My game made $400,000/day. (Not Candy Crush. I won't be specific - NDA.)
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yoav the yoshi
(@the_yoav) reported
@SoftCustomer9 @elliotduby No. He will not. All you people do is beg for him to be in smash. Y'all say its wanting but at this point it isn't. Crash will never be in smash due to your begging. And besides parappa deserves a better spot as a playstation rep, and the candy crush girl as an activision rep
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yoav the yoshi
(@the_yoav) reported
Top 5 activision owned characters that should be in smash instead of crash: 5. pitfall Harry 4. a skylanders character (besides spyro) 3-2-1. candy crush girl, tracer from overwatch, call of duty character
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yoav the yoshi
(@the_yoav) reported
@SoftCustomer9 @elliotduby No. He will not. All you people do is beg for him to be in smash. Y'all say its wanting but at this point it isn't. Crash will never be in smash due to your begging. And besides parappa deserves a better spot as a playstation rep, and the candy crush girl as an activision rep
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Matt Parker
(@DrMattParker) reported
If your #parler app isn’t working correctly, you can fix it easily. Just delete the app and go back to the download store and choose anything else (my wife prefers candy crush saga). People that love you will thank me later.