Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (33%)
• Microtransactions (26%)
• Online Features (23%)
• App Crashing (18%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Bois-Colombes	Microtransactions	2 days ago
Isola Maggiore	Online Features	3 days ago
Overland Park	App Crashing	5 days ago
Barcelona	Microtransactions	8 days ago
Castellbisbal	Online Features	8 days ago
Valencia	Online Features	8 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  highly unlikely. (@Ell_Rochelle) reported 48 seconds ago

  why did i download candy crush back ? i have a problem 😭 lmao.

• 
  Juhspam ***** (@JuhspamB) reported 2 minutes ago

  .@CandyCrushSaga y’all need to stop with FORCING us to play the stupid lil tournament for the 500 gold bars MULTIPLE times a day. You used to be able to exit it and now we HAVE to join or force close the app and restart. I spend too much money on it to be this annoyed. Fix please

• 
  🇬🇧Derek🇺🇦 (@djspapa) reported 2 minutes ago

  @CandyCrushSaga please can you say when the next app update for your game will be? 🤔 I’m experiencing lots of bugs, issues and problems with the current version.

• 
  iPeetaBred (@iPeetaBred) reported 3 minutes ago

  I don’t care if you’re working as a caregiver, don’t scroll Facebook, Instagram Reels, or play a candy crush knockoff DURING a movie at the theaters. Didn’t even turn down phone brightness. #noCourtesy #antMan

• 
  syd💜 (@sydneysartori) reported 6 minutes ago

  this is such a non-issue but this candy crush level i had to bring down cherries and tell me why the last cherry was just sitting above a singular space where candy cant go and there was literally nothing i could do i had 15 moves left cause i was on a LONG *** STREAK and i lost.

• 
  Mcsmithltd (@Mcsmithltd) reported 7 minutes ago

  @IsDrainBamaged @kylenabecker Well, yes, that's very important. It would certainly be a catastrophe if her phone battery died just as she's about to beat that level of Candy Crush she's been working on for weeks now.

• 
  Bee (@BeeGooner_) reported 7 minutes ago

  I had two moves left and was going to use the hammer. This effin candy crush decided to crash fffffssss. It was HARD LEVEL.

• 
  William Torpey (@AirshipGuy) reported 11 minutes ago

  @YinzGotOwned @OrdinaryGamers ...however once you get everything set up, I find the experience much better. You don't have the problem where the computer gets slower over time, no, automatic updates, no random bloatware, no candy crush being installed without you doing it yourself. No virus issues, addware.

• 
  Recep Çetin (@cetin_recep) reported 13 minutes ago

  @King_Games i have a login problem with mail account in candy crush game..

• 
  Paul Irvine (@PaulIrvine82015) reported 15 minutes ago

  @aterhov2 @Pablosquest I'm not the one claiming 2020 didn't happen. Viruses are real. Do you think all the people working in virology are just sitting playing Candy Crush all day? Bless your cotton socks.

• 
  Karel Groll (@GrollKarel88564) reported 15 minutes ago

  @CandyCrushSaga  I've been playing for 10+ years. Support in-app is broken and I've been waiting for a reply since Saturday regarding my User ID 11838041686 error. Please help!

• 
  GOLDENVICTORYMAN (@BigotsCryForMe) reported 15 minutes ago

  @Villgecrazylady There is evidence that playing video games increases problem solving skills. But I never played Candy Crush.

• 
  Ten Junk Miles - A Runner's Podcast (@tenjunkmiles) reported 17 minutes ago

  @PWrunner60 I mean. There’s worse problems. Like Candy Crush :)

• 
  Dr. Reverend Crush Ph.D (@ReverendCrush) reported 17 minutes ago

  @EricVBailey OOooh one of my old game dev instructors in college _hated_ Candy Crush. This was the time when King was in hot water for ripping off another dev's work, so perfectly understandable. It'll probably be Microsoft's problem to deal with soon...

• 
  Gabriella maryunex (@Gabrielaoj14) reported 21 minutes ago

  @spanted9 @GooglePlay @CandyCrushSaga You should message Tylopro on instagram and they’ll help rectify the issue with your account cause the google support team doesn’t help or respond to customers anymore

• 
  VechainNode Ⓥ (@VechainNode) reported 24 minutes ago

  @CandyCrushSaga The all stars portion at the top of the events screen is not showing or loading at all. Is this a known issue or how can this be fixed? Thank you.

• 
  macarons (@lowhyugottsbe) reported 25 minutes ago

  @RagnarLord1979 @SoniTapia2 Same for work lol you don’t need a slow middle age man taking a extra 20 on his lunch break bc he wants to play candy crush, vise versa lol

• 
  👑@kingpromiz (@Orumgbepromise) reported 27 minutes ago

  @real_mercyeke @CandyCrushSaga U no get problem my dear,if na game be my prob.rn e 4 beta

• 
  👑Chukwuemeka (@Olafthegodd) reported 29 minutes ago

  I really wanna play some of the games IG and Facebook be advertising, problem is they don’t exist. Just another spin-off of candy crush.

• 
  leslie johnson (@LunaGoddessGem) reported 32 minutes ago

  @CandyCrushSaga your amazon prime link is not working

• 
  Josh (@Josh47317281) reported 33 minutes ago

  @InfinityWard Your game is broken. Rather play candy crush

• 
  Queen elizabiff👩‍💻🧌 (@dooglebert) reported 35 minutes ago

  @quaikeu i fink mine is more serious. if i can’t get pass this candy crush level i’ll make it everyone’s problem

• 
  Zee.. (@Zee1845) reported 36 minutes ago

  @Gosleepriya Counter strike, point blank, downhill, bounce, something with bom not sure the name, mario bross, crash bandicoot, gta (mostly cj), metal slug, candy crush, assassin creed, too much and forgot.. Specially the phone game..

• 
  Thand (@ThandiMaler) reported 37 minutes ago

  People Played games like candy crush and some other games where they had to wait a while for their “lives” to be full again before they can continue. Just a different generation buy same issue.

• 
  Magitheth (@magggwai) reported 38 minutes ago

  My dad would never do something like this he understands the need to win. Him and I have been in a candy crush battle since I was a teenager. We’ve both beat over 4000 games with no purchases. It’s a problem.

• 
  Super Duper Roofer (@Superduperroofr) reported 39 minutes ago

  @MrSausageGet @TehMafiaJoe2 They won’t until their iPhone stops working and they can no longer play gay candy crush.

• 
  Emma Mackintosh (@EmmaMackintos13) reported 41 minutes ago

  @KayleighsCreat1 @CandyCrushSaga hi , I cant play allstars semifinals… the leaderboard just disappeared yesterday night and it wont get back. I did everything they told me . Could someone fix this?

• 
  ev | perlah and cassie hung off (@pearsonm4v) reported 51 minutes ago

  @alfaroisms I’m starting to think you’re the one with a candy crush problem

• 
  henny💋 (@israelselah) reported 54 minutes ago

  I’m on level 2000 on candy crush & it’s pretty safe to say I have a problem.

• 
  Joy Tsai (@kiba226) reported 59 minutes ago

  @CandyCrushSaga The candy falling speed for 1.250.0.2 is too slow, I don’t like it. Can you please change it back?