Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (35%)
• Microtransactions (24%)
• Online Features (22%)
• App Crashing (16%)
• Sign in (3%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Barcelona	Microtransactions	14 minutes ago
Castellbisbal	Online Features	16 hours ago
Valencia	Online Features	22 hours ago
Cavaillon	Online Features	2 days ago
Creil	Glitches	7 days ago
Waterford	Glitches	9 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  REGINA MUKYALA (@mukyala_regina) reported 57 seconds ago

  @UG_confesses My supervisor plays candy crush even during working hours so I think he's the guy for you

• 
  ice jj fish (@jessicashcarti) reported 59 seconds ago

  candy crush is the reason i have issues

• 
  Equilibriumcow (@equilibriumcow) reported 1 minute ago

  @PropterMalone @MBZachariades @mattyglesias Yeah I have no problem with this. I would love for us to drop the pretext and just remove the cops from playing candy crush in their SUVs to playing candy crush on the trains.

• 
  Fawn Liebowitz (@liebowitz_fawn) reported 2 minutes ago

  @theedifyingword I am significantly better at Wordle , Candy Crush, etc. later at night. I need to get into a more normal sleep schedule, but sometimes I will stay up until 2 or 3 am working on sewing, organizing, or other projects.

• 
  MargaretG (@alpinesnow55_g) reported 3 minutes ago

  @itz_swoops Yup, all this time it was no problem for Candy Crush to be full screen either way. Now, suddenly, they had to change?

• 
  Father Zbalzzonya (@zbalzzonya) reported 14 minutes ago

  @OrellianTay @MrAndyNgo I dont think you feel this way..I think you're just a slow adult, with access to a shiny screen thing that plays candy crush, and your uncle, who lets you sit on his lap, masturbates and types this drivel for you. its ok, just don't procreate.

• 
  𝓷𝐚𝐩𝐨𝐥𝐞𝐨𝐧 𝐨𝐟 𝓬𝐫𝐢𝐦𝐞. ( parody! ) (@criminaliaranea) reported 16 minutes ago

  @facelessholmes / LMAO yes but James also has a page on Seb: “THIS MAN IS THE WORST PERSON EVER, HE BEAT ME ON CANDY CRUSH.” broken hearts over Sebastian’s picture too, little guns around the image too 😭

• 
  Recep Çetin (@cetin_recep) reported 18 minutes ago

  @King_Games i have a login problem with mail account in candy crush game..

• 
  よろしkuu ♡ (@mellowspace_) reported 22 minutes ago

  TRAFFIC???? NO PROBLEM. IMMA PULL OUT MY CANDY CRUSH GAMES AND WORD SEARCH TO SURVIVE

• 
  Mcsmithltd (@Mcsmithltd) reported 25 minutes ago

  @IsDrainBamaged @kylenabecker Well, yes, that's very important. It would certainly be a catastrophe if her phone battery died just as she's about to beat that level of Candy Crush she's been working on for weeks now.

• 
  MELBA WILSON (@MELBAWILSO99393) reported 28 minutes ago

  @CandyCrushSaga I haven't been able to play in over a week. I click 'Play', and it won't load up. FIX THIS!!!

• 
  Kayleigh'sCreativeWorld (@KayleighsCreat1) reported 30 minutes ago

  @TINY1510 @CandyCrushSaga Comment your issue here and maybe they'll respond

• 
  Katie Galin (@KatieJCo) reported 31 minutes ago

  @CandyCrushSaga my account says there’s an error. Please advise.

• 
  Mark Dunn (@mark_dunny10) reported 35 minutes ago

  @CandyCrushSaga you killed my win streak bc the last dino wouldn’t drop for no reason and I’m so mad fix ur game. I was cooking

• 
  Aleksander / Psycheout - Axie Infinity (@Psycheout86) reported 35 minutes ago

  @Loopifyyy That's the problem with CT. Trash talking games they don't like, forgetting that they are not the target market. I don't like candy crush, but it's still an amazing game that people spend a lot of money on.

• 
  Trisha Astin (@AstinTrisha) reported 36 minutes ago

  @strangerous10 Playing candy crush.?? Put your phones away, you are supposed to be working for Australia.

• 
  Dom (@DominicDaOG) reported 38 minutes ago

  @ohimesamadesuwa Still working on that Candy Crush esports league I respect it

• 
  DuNnOwHoxd (@DuNnOwHoxd) reported 39 minutes ago

  @EnderOpz @kyuukoku_verion @xKerkes I would love to see more people argument their thoughts like this, not just "oMg ItS cAnDy CrUsH" or "go pop your bubbles". Over time it gets annoying and never resolves the problem....

• 
  Befff (@HigbeeBeth) reported 39 minutes ago

  I’m a 22 year old working adult with a mortgage and a dog, pls tell me why I’m playing candy crush at 1am?

• 
  Sir Michael Anthony Carrasquillo (@carrasquillo784) reported 39 minutes ago

  @King_Games I have Candy Crush Soda Saga and since I updated the game I was automatically signed out and my level of 532 is still there but now IT WONT LET SIGN BACK IN! :-( keeps saying “ there is a connection error please try again later.

• 
  Ash (@ashley_alfreda1) reported 41 minutes ago

  @CandyCrushSaga fix it 😑 that’s glitch!

• 
  Fernando (@FernsVacaNieto) reported 44 minutes ago

  @Chris_Dring I mean its pretty obvious. Microsoft just bought Zinemax which as a bunch of successful Ip’s Elder Scrolls, Doom, Fallout etc And Abk makes the biggest console seller for both systems Cod and has other big games like Overwatch, Diablo, Crash, Spyro, World of Warcraft, Candy Crush

• 
  Joy Tsai (@kiba226) reported 45 minutes ago

  @CandyCrushSaga The candy falling speed for 1.250.0.2 is too slow, I don’t like it. Can you please change it back?

• 
  bewafa (@midudududududu) reported 48 minutes ago

  @CandyCrushSaga Logging in any account with apple, facebook or email shows connection error. I am in level 3632 but the log in works with other devices with email and that

• 
  👑@kingpromiz (@Orumgbepromise) reported 52 minutes ago

  @real_mercyeke @CandyCrushSaga U no get problem my dear,if na game be my prob.rn e 4 beta

• 
  Gabriella maryunex (@Gabrielaoj14) reported 52 minutes ago

  @spanted9 @GooglePlay @CandyCrushSaga You should message Tylopro on instagram and they’ll help rectify the issue with your account cause the google support team doesn’t help or respond to customers anymore

• 
  kevin 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@kevinkane14) reported 55 minutes ago

  @CockertonMark No way, I have enough problems. Level 578 in candy crush is my no1 priority at the moment.

• 
  ElonMars.algo (@ElonMars_fren) reported 56 minutes ago

  @NFOLDEDpaper Im at work on break. Buddy comes in and everyone is on their phones. Hes like “youre all deep on thought”. Ones playing candy crush another is zombie scrolling and im working. Grind dont stop just because of a “break”.

• 
  Splavid Ganderbar (@SplavidG) reported 57 minutes ago

  @tcTekk_ @RavenSoftware @InfinityWard People that still play this game at this point are nothing but CoD shills. It’s like candy crush with guns with how predatory they are with selling blueprints for broken guns and just rotating broken metas every couple months.

• 
  Dr. Reverend Crush Ph.D (@ReverendCrush) reported 57 minutes ago

  @EricVBailey OOooh one of my old game dev instructors in college _hated_ Candy Crush. This was the time when King was in hot water for ripping off another dev's work, so perfectly understandable. It'll probably be Microsoft's problem to deal with soon...