Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (34%)
• Microtransactions (24%)
• Online Features (22%)
• App Crashing (17%)
• Sign in (2%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Mandan	Sign in	1 hour ago
Buford	Glitches	1 day ago
Bois-Colombes	Microtransactions	5 days ago
Isola Maggiore	Online Features	6 days ago
Overland Park	App Crashing	8 days ago
Barcelona	Microtransactions	11 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  D3SHAWN D. (@papa_smurf16) reported 3 minutes ago

  @CandyCrushSaga candy crush friends needs a improvement update for Android, been waiting on one for while now. I tried deleting the app and got it back it keep lagging and taking me out the game. Please fix. It's one of my favorites.

• 
  Rebecca Evans (@Becky3456) reported 4 minutes ago

  @CandyCrushSaga Your ads are killing me. Honey Baked Ham, Lume/Shannon Klingman M.D., the locker on the ATV ad (whatever that one was) and others, get hung up, you have to start over, you lose the level you were about to win. You should fix your ads so they don't get hung up.

• 
  leslie johnson (@LunaGoddessGem) reported 7 minutes ago

  @CandyCrushSaga your amazon prime link is not working

• 
  Julie A Richardson (@Tigercuddles74) reported 8 minutes ago

  @JWorldAlive Am away playing candy crush soda on level 998 at least this never had problems and the levels just keeps going

• 
  zaä🌻 (@choco_styls) reported 9 minutes ago

  @tanyakanrl candy crush fix

• 
  Mike Tron (@MikeTron15) reported 12 minutes ago

  @CandyCrushSaga Why did you switch to portrait mode? Why do you try to fix things that aren’t broken? This is the last straw, in done with it.

• 
  macarons (@lowhyugottsbe) reported 13 minutes ago

  @RagnarLord1979 @SoniTapia2 Same for work lol you don’t need a slow middle age man taking a extra 20 on his lunch break bc he wants to play candy crush, vise versa lol

• 
  oaul bellybutton looker🔞 (@ednashtummy) reported 14 minutes ago

  jay okja jay okja i love jay okja i want to sit on his lap and play candy crush on full volume until he tells me to shut up or leave him alone (i have a bad relationship with my father and it has caused serious problems with the way i want men to treat me)

• 
  han (@heyherearewords) reported 17 minutes ago

  only spent $40 on candy crush today!! 🙌🏻 budgeting is really working

• 
  Sirwinsalot⚠️🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@TheOGWins) reported 22 minutes ago

  We had this conversation in the discord yesterday and basically figured out that conquest would be a peggle/candy crush master, Kregg would probably be into RTS/4X and Thragg is 100% a certified COD crash out gamer who would single handedly increase gamer related deaths by 6000%

• 
  Anastasia 🌷 (@svnflower_xx) reported 23 minutes ago

  Maybe I’m the problem, but I haven’t found anything interesting to watch in weeks. I had to redownload candy crush and cooking fever. Sigh 💔

• 
  Steven (@playsbyme) reported 23 minutes ago

  .@nypdnews offices working hard at 125th 2/3 station. And by working hard, I mean staring at their cell phones trying to win candy crush. @nycmayor

• 
  Kayleigh'sCreativeWorld (@KayleighsCreat1) reported 27 minutes ago

  @TINY1510 @CandyCrushSaga Comment your issue here and maybe they'll respond

• 
  Zee.. (@Zee1845) reported 28 minutes ago

  @Gosleepriya Counter strike, point blank, downhill, bounce, something with bom not sure the name, mario bross, crash bandicoot, gta (mostly cj), metal slug, candy crush, assassin creed, too much and forgot.. Specially the phone game..

• 
  Karel Groll (@GrollKarel88564) reported 28 minutes ago

  @CandyCrushSaga  I've been playing for 10+ years. Support in-app is broken and I've been waiting for a reply since Saturday regarding my User ID 11838041686 error. Please help!

• 
  Büsybódy (@catchmeifyoufit) reported 29 minutes ago

  @Saka_sticc @real_mercyeke @CandyCrushSaga Ogbeni na typing error. I meant she no need buy any bars.

• 
  Mike Mullis - Next Level Gaming (@NLGMullis) reported 40 minutes ago

  @ostx78 @stubzzgaming @SeasonedGaming Honestly COD is not their mobile focus. They see that sweet sweet Candy Crush money and remember how they got Minecraft under their umbrella and the money that makes them. Maybe they fix Diablo mobile too. LOL

• 
  ibbie💕 (@Ibukunnn__) reported 41 minutes ago

  when candy crush realizes im getting too powerful, they make me lose my game and when i wanna use my gold to give me more moves they pull the ‘bad internet card’. fix up @CandyCrushSaga

• 
  Rob (Burner lol) (@lostheel) reported 42 minutes ago

  @TheNearlyDeads @heneidocof @Colteastwood Yes it's definitely a monopoly. They won't just have CoD. They get Crash, Spyro, Diablo, Warcraft, Starcraft, WoW, Candy Crush plus the Activision, Blizzard and King Catalogue of games. They aren't just paying $69Billion for one game. That would be nuts.

• 
  Magitheth (@magggwai) reported 43 minutes ago

  My dad would never do something like this he understands the need to win. Him and I have been in a candy crush battle since I was a teenager. We’ve both beat over 4000 games with no purchases. It’s a problem.

• 
  Kimmy 🇱🇨 (@KimmyOHSOSmug) reported 45 minutes ago

  Listen the fishes used to go after necessary targets now they just pop any random candy, pls fix it @CandyCrushSaga

• 
  承⁷ (@nigiriwaste) reported 45 minutes ago

  @louvjinmin No trust it really is just candy crush,you have to finish the levels to get stars and the more stars you have the more cutscenes you get so BTS can fix up the island and what not

• 
  marro-2k (@WaveScoreGames) reported 47 minutes ago

  The best gaming platform + a hit users <3 ads candy crush demographic & esport audience building game -incentives influencers prize purse marketing = massive crowds major problems....solved 4 AREAS OF REVENUE not normal massive disruption.....

• 
  jusjules2 (@Jusjules2) reported 48 minutes ago

  @King_Games I’m really upset that I can no longer play candy crush in landscape mode on my iPad! Why did you do it & when will you fix it or I’m going to delete the game! The levels have gotten stupid anyway, too many ultra hard levels that take weeks to get through! It’s not fun anymore!

• 
  Rhonda Santis (@lib_crusher) reported 50 minutes ago

  Crime is a big issue on voters minds. They head to the polls to decide on which platform they like best: 1. More cops to lecture crime victims 2. More cops to ensure each officer gets 1 hour of on-duty candy crush per shift 3. More cops to develop a new pro-cop candy crush

• 
  🌿 kristopher (@ghoulidayy) reported 55 minutes ago

  im trying to download candy crush but it isnt ******* working

• 
  DuNnOwHoxd (@DuNnOwHoxd) reported 57 minutes ago

  @EnderOpz @kyuukoku_verion @xKerkes I would love to see more people argument their thoughts like this, not just "oMg ItS cAnDy CrUsH" or "go pop your bubbles". Over time it gets annoying and never resolves the problem....

• 
  William Torpey (@AirshipGuy) reported 58 minutes ago

  @YinzGotOwned @OrdinaryGamers ...however once you get everything set up, I find the experience much better. You don't have the problem where the computer gets slower over time, no, automatic updates, no random bloatware, no candy crush being installed without you doing it yourself. No virus issues, addware.

• 
  ProReborn (@ProRebornYT) reported 59 minutes ago

  @iskra_9 candy crush mtx goes hard, grandma has those social security checks & can’t get past level 8,548. Nothin 5 bucks can’t fix. Oh she’s stuck on 8,550 now. And 8,554, and oh **** she’s spent $1,340

• 
  VechainNode Ⓥ (@VechainNode) reported 60 minutes ago

  @CandyCrushSaga The all stars portion at the top of the events screen is not showing or loading at all. Is this a known issue or how can this be fixed? Thank you.