Candy Crush

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Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Candy Crush Outage Chart 10/22/2024 05:45

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Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

  1. App Crashing (38%)

    App Crashing (38%)

  2. Glitches (27%)

    Glitches (27%)

  3. Sign in (22%)

    Sign in (22%)

  4. Online Features (11%)

    Online Features (11%)

  5. Microtransactions (2%)

    Microtransactions (2%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesWake Forest Sign in
GermanyWillich Glitches
ItalyCasoria App Crashing
ItalyMilan App Crashing
United KingdomTrowbridge App Crashing
United StatesMount Sterling Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • vano21612012 vano (@vano21612012) reported

    @CandyCrushSaga please help ! I need to move my game progress, i tried using king account but the progress didn't sync. I tried to follow on faq but not work at all (start from begin on new phone). And there no facebook login on old phone. Lastest version all apps. Thanks.

  • DJ_MFS DJ MFS (@DJ_MFS) reported

    Hey @CandyCrushSaga your app crash when I was just about to win costed me my win streak bags!

  • DanChapmanDPT Dr. Dan Chapman DPT, OCS, CSCS (@DanChapmanDPT) reported

    @EricTrauber Didn’t see candy crush coming in as the MOI Hahhahaha but very relieved…from the subjective I anticipated I was dealing with a cervical issue.

  • FloraKode OneGirl (@FloraKode) reported

    @CandyCrushSaga I think it's a stupid feature to tell me not to worry because so many people also got stuck where I did because excuse me, it doesn't make me feel any better. 😩 And yes, that's my biggest problem with the game.

  • zapellat ZapellaT (@zapellat) reported

    Spyro the Dragon, Crash Bandicoot, Candy Crush etc

  • maxsamalex xngc (@maxsamalex) reported

    @XboxP3 crash bandicoot, exclusive candy crush, exclusive overwatch, exclusive, warcraft, exclusive to many titles exclusive to it, except call of duty, guys get up and stop watching call of duty

  • misleadingkiki Riddle me this... (@misleadingkiki) reported

    I downloaded candy crush a day ago, I'm on level 76 and when I close my eyes all I see is the game😭😭😭 I think it's safe to say I have a problem

  • manicholasii Michael Nicholas II (@manicholasii) reported

    @CandyCrushSaga Please fix your issue with Facebook. The game will not load today.

  • CrispyFrise 🍐Crispy boi🍐🆖️ (@CrispyFrise) reported

    @bdazzle129 @JPoIsHyper @PoorlyAgedStuff In the full image crash is there. In another image they show crash on the run to represent king instead of candy crush

  • olyeng_ oly (@olyeng_) reported

    I try to candy crush all my problems away but the darkness is stronger :(

  • BrianWa02259147 Brian Wallace (@BrianWa02259147) reported

    @rocketastronaut He thinks Robinhood is more fun than candy crush. Like we’re all dumb asses because we buy more stocks when we see confetti on a screen. He knows exactly what the real problems are.

  • _NishaKnowsAll K$ (@_NishaKnowsAll) reported

    I’m going through 200-250 levels of candy crush a week 😭😭😭 I might have a problem

  • dilleemonc 𝕯𝖎𝖑𝖑𝖎𝖔𝖓𝖊 🪐 (@dilleemonc) reported

    I have been working nonstop since 5 this morning. My coworker has sat and done nothing but play candy crush on her phone. She says "you better finish all this before you leave cause I ain't doin **** after you leave." Literally hasn't done anything anyway. I said okay I'm gonna

  • timocity4all Oluwaseun MUFC (@timocity4all) reported

    @CandyCrushSaga Pls help, i have connection issues, app not showing facebook connect

  • bmc875 I'm the messenger. Fire away! (@bmc875) reported

    @firstfinequine I have no problem with anyone playing any game. I just want nothing to do with it. Games is not what I use twitter for. PS. I once had a similar problem with Candy Crush. Each to their own.

  • coolchillguy3 no longer the candy crush goat (@coolchillguy3) reported

    My iPhone 7 is having a tough time keeping up with @CandyCrushSaga these days. This wouldn’t be an issue if y’all would let me transfer boosters between devices. Can’t let all 1,573 of them go to waste smh

  • manicholasii Michael Nicholas II (@manicholasii) reported

    @CandyCrushSaga What is going on with Candy Crush not working through @facebook using @Windows

  • Moon_drop01 Moondrop (@Moon_drop01) reported

    @DerEinheimische @TotalGamix @Batz1993 King owns candycrush not Activision? And the crash crush ip is tired out it's the same game over and over again there making their money off the older people and Activision is going to be the biggest money maker not candy crush

  • p____nut Mitchell (@p____nut) reported

    @whereswxldy Really? I think a lot of things will become exclusive but I thought the problem with exclusives is there isn't a big enough customer base to support gigantic budgets. I figured some things might remain multi platform. Like I doubt candy crush is becoming Xbox only lmao.

  • jordanw5432 Jordan the Fox (@jordanw5432) reported

    @JarvisTheWolf Oh I know, that’s why I don’t want them to do that lol But I think the idea just sounds funny, having Steve, Blazkowicz, Crash Bandicoot, and Tracer all fight on Candy Crush

  • FredFromHon New Year, New Meat (@FredFromHon) reported

    I don’t know what the problem is just mute “wordle”. You dealt with candy crush notifications before, I believe you can get through this.

  • CeladonCh Celadon (Time to restart) (@CeladonCh) reported

    @TheOneEvilBuho COD isn't struggling, but every other franchise outside of Candy Crush, has had a MASSIVE downturn because of all the issues at ABK, this was a forgone conclusion, and better for the industry than letting Tencent get their hands on them.

  • tElizaRose Taylor the Tailor of Tales (@tElizaRose) reported

    What level are you on or did you give up at in Candy Crush? I have a problem with this game.. and by problem, I mean addiction.

  • gabrielgriffin gabriel griffin🦍💎🏋️‍♂️ (@gabrielgriffin) reported

    @GaryGensler this whole candy crush thing is just stupid your acting like robinhood making an app is what caused the market issues can we get to the real issues ? u pretend them taking the buy button away was about gameification of the markets. this has nothing to do with it

  • satan_herself_ Ara- to the- trik- to the- a 🖤 (@satan_herself_) reported

    @defnot_ashley YeS to play candy crush saga- i mean to fix ur broken heart

  • coolchillguy3 no longer the candy crush goat (@coolchillguy3) reported

    My iPhone 7 is having a tough time keeping up with @CandyCrushSaga these days. This wouldn’t be an issue if y’all would let me transfer boosters between devices. Can’t let all 1,573 of them go to waste smh #level10293 #incaseyallwerewondering

  • JudaiMasters JuudaiMasters (@JudaiMasters) reported

    @XboxCult @kidsmoove @XboxP3 I'm not so sure. Overwatch 2 and Diablo IV sure as hell will be multiplatform since they already are announced as such. WoW, Starcraft, Warcraft are PC exclusive. Candy Crush is for phones. What exactly is Xbox getting out of this? Crash and Spyro?

  • rkreutzlandry Richard Kreutz-Landry (@rkreutzlandry) reported

    @Tonamel @PartyOfOnePod @JenKatWrites Some of these problems are deceptively simple sounding though. Trying to do a relatively “easy” candy crush clone but for math presented a TON of incredibly annoying algorithm work to make sure a student didn’t get stuck on a project I worked on at my job.

  • bolodenovalgina Léo Lanza ⭐⭐ (@bolodenovalgina) reported

    @xlexlves @Bravesoldier98 @meuplaystation Crash Candy Crush Tony Hawk Starcraft Warcraft Overwach Diablo (todos Day one na Gamepass + 700 jogos, incluindo os da Bethesda, XBOX Game Studios, Activision, Blizzard, EA, Ubisoft +, etc…)

  • JaysOfDoom Jason Polansky (@JaysOfDoom) reported

    @MatPiscatella Just watch what happens when Candy Crush becomes a Surface Duo exclusive. No one's talking about the REAL issues here.