Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (34%)
• Microtransactions (24%)
• Online Features (21%)
• App Crashing (18%)
• Sign in (3%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Overland Park	App Crashing	1 day ago
Barcelona	Microtransactions	4 days ago
Castellbisbal	Online Features	5 days ago
Valencia	Online Features	5 days ago
Cavaillon	Online Features	6 days ago
Creil	Glitches	11 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🇬🇧Derek🇺🇦 (@djspapa) reported 53 seconds ago

  @CandyCrushSaga please can you say when the next app update for your game will be? 🤔 I’m experiencing lots of bugs, issues and problems with the current version.

• 
  Maxine AG (@maxine41823) reported 5 minutes ago

  @CandyCrushSaga don’t like the portrait way to play Candy Crush…prefer landscape….how do we fix this

• 
  Juhspam ***** (@JuhspamB) reported 6 minutes ago

  .@CandyCrushSaga y’all need to stop with FORCING us to play the stupid lil tournament for the 500 gold bars MULTIPLE times a day. You used to be able to exit it and now we HAVE to join or force close the app and restart. I spend too much money on it to be this annoyed. Fix please

• 
  GOLDENVICTORYMAN (@BigotsCryForMe) reported 11 minutes ago

  @Villgecrazylady There is evidence that playing video games increases problem solving skills. But I never played Candy Crush.

• 
  Joy Tsai (@kiba226) reported 13 minutes ago

  @CandyCrushSaga The candy falling speed for 1.250.0.2 is too slow, I don’t like it. Can you please change it back?

• 
  queendemetria (@Queendemetriak) reported 13 minutes ago

  People with AI tools now are so addicted like I was back in 2013 playing Candy crush is spending a lot of money in more credit just to keep playing! More credits, more credits, more credits, more credits, more credit more credit more credit more credit more credit lol! I couldn’t stay like days in the same level until I realize I had a problem and I needed Jesus and then the place was closed!

• 
  moody (@elfbarconsumer) reported 16 minutes ago

  @imbabyfr it might become a problem for me like i might spiral and start spending money on candy crush

• 
  Holly (@HollyW8523) reported 20 minutes ago

  @CandyCrushSaga i'm on level 832 and i needed to realise the gummi dragon and it didn't appear at all in all of the 27 moves, ive even taken some screenshots to prove it. Can you fix this please? Or give me a life to make up for it?

• 
  Steven (@playsbyme) reported 24 minutes ago

  .@nypdnews offices working hard at 125th 2/3 station. And by working hard, I mean staring at their cell phones trying to win candy crush. @nycmayor

• 
  Gawd (@PrantikJha2) reported 27 minutes ago

  @zamdoteth @Helloimmorgan I'd say the problem is that u need to own a sewer pass to play so it's not really free. but mid is just a perspective imo. candy crush is mid too, but it pulled numbers. yuga got enough attention for this game, seeing as it's not even free and super trash. proof of concept imo

• 
  𝙏𝙝𝙚𝙍𝙪’𝙮𝙖𝙈𝙖𝙣 💎💫 (@Yemiproofficial) reported 28 minutes ago

  @onetruechap With weytin everybody dy talk, nah candy crush matter be her problem

• 
  jusjules2 (@Jusjules2) reported 32 minutes ago

  @King_Games I’m really upset that I can no longer play candy crush in landscape mode on my iPad! Why did you do it & when will you fix it or I’m going to delete the game! The levels have gotten stupid anyway, too many ultra hard levels that take weeks to get through! It’s not fun anymore!

• 
  SONG MINGI PINK HAIR addicted ⩜⃝tz 🫧 (slow) (@AkiraElrien) reported 36 minutes ago

  @dingddeonghwa I'm also very slow at this game, but even with candy crush I'm not good :')

• 
  Bee (@BeeGooner_) reported 37 minutes ago

  I had two moves left and was going to use the hammer. This effin candy crush decided to crash fffffssss. It was HARD LEVEL.

• 
  Fawn Liebowitz (@liebowitz_fawn) reported 39 minutes ago

  @theedifyingword I am significantly better at Wordle , Candy Crush, etc. later at night. I need to get into a more normal sleep schedule, but sometimes I will stay up until 2 or 3 am working on sewing, organizing, or other projects.

• 
  D3SHAWN D. (@papa_smurf16) reported 42 minutes ago

  @CandyCrushSaga candy crush friends needs a improvement update for Android, been waiting on one for while now. I tried deleting the app and got it back it keep lagging and taking me out the game. Please fix. It's one of my favorites.

• 
  Daniel Watson (@DanielW83655886) reported 44 minutes ago

  @marionmain3 @MaureenPickeri5 @Ofcom She doesn’t have to know the rules they never do anything, how the hell do they put in a working day? They must have a dartboard, dominoes and candy crush.

• 
  Christopher G. (@ChriGartner) reported 44 minutes ago

  @codyxwin @Chris_Dring You mean rather the Xbox insecurities. They should be happy now. They said this acquisition was about mobile, candy crush and King for them. And they are allowed to acquire King without any problems. So if they didn’t lie, they should be happy now ;)

• 
  henny💋 (@israelselah) reported 44 minutes ago

  I’m on level 2000 on candy crush & it’s pretty safe to say I have a problem.

• 
  Julie A Richardson (@Tigercuddles74) reported 46 minutes ago

  @JWorldAlive Am away playing candy crush soda on level 998 at least this never had problems and the levels just keeps going

• 
  👑Chukwuemeka (@Olafthegodd) reported 47 minutes ago

  I really wanna play some of the games IG and Facebook be advertising, problem is they don’t exist. Just another spin-off of candy crush.

• 
  Ash (@ashley_alfreda1) reported 48 minutes ago

  @CandyCrushSaga fix it 😑 that’s glitch!

• 
  Trish Kemke (@pkemke) reported 48 minutes ago

  Hey Candy crush - game will not let me spend my gold bars - Pleas fix this. #CandyCrushSaga #

• 
  𝖆𝖗𝖎𝖆𝖓𝖓𝖆 (@ariannafaudoaaa) reported 48 minutes ago

  Downloaded this game on Aris phone earlier today & I haven't put her phone down since. It's like candy crush in a way but you fix a little disney town with the rewards

• 
  Anaëlle🍋 (@Lilou35301195) reported 48 minutes ago

  @JohnMcD51511070 @pacific101 @mcuban Why is this is ok then and not forgiving student loans? We should forgive the mistake of this 24 year old who is working on a knock-off candy crush app and not the rest of the country?

• 
  🎲ChristyYamaguchi🎲 (@6wardumaine) reported 48 minutes ago

  3rd shift what we doing besides working!? Me: Playing candy crush

• 
  Queen elizabiff👩‍💻🧌 (@dooglebert) reported 53 minutes ago

  @quaikeu i fink mine is more serious. if i can’t get pass this candy crush level i’ll make it everyone’s problem

• 
  Mark Dunn (@mark_dunny10) reported 54 minutes ago

  @CandyCrushSaga you killed my win streak bc the last dino wouldn’t drop for no reason and I’m so mad fix ur game. I was cooking

• 
  Dr. Reverend Crush Ph.D (@ReverendCrush) reported 54 minutes ago

  @EricVBailey OOooh one of my old game dev instructors in college _hated_ Candy Crush. This was the time when King was in hot water for ripping off another dev's work, so perfectly understandable. It'll probably be Microsoft's problem to deal with soon...

• 
  Yusuf Hashim (@Hashimite733) reported 60 minutes ago

  @CandyCrushSaga Slow and steady