Candy Crush status: app issues and outage reports
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Full Outage Map
Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.
Problems in the last 24 hours
The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Candy Crush users through our website.
- Glitches (34%)
- Microtransactions (24%)
- Online Features (22%)
- App Crashing (17%)
- Sign in (2%)
Live Outage Map
The most recent Candy Crush outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Mandan
|
Sign in | 2 days ago |
|
Buford
|
Glitches | 3 days ago |
 Bois-Colombes
|
Microtransactions | 7 days ago |
 Isola Maggiore
|
Online Features | 8 days ago |
|
Overland Park
|
App Crashing | 10 days ago |
 Barcelona
|
Microtransactions | 13 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Candy Crush Issues Reports
Latest outage, problems and issue reports in social media:
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Queen elizabiff👩💻🧌 (@dooglebert) reported@quaikeu i fink mine is more serious. if i can’t get pass this candy crush level i’ll make it everyone’s problem
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Liza Brits (@Liza_Brits) reported@CandyCrushSaga Just passed levrl 4000 and the game is all of the sudden super slow. Is this normal? I'm playing on a Samsung S20. Wasn't like this before.
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Dave The Brave✨ (@davidteminijesu) reportedBonus lesson from candy crush: No matter how hard a level seems to be, there comes a point when it becomes easy. If you stay long on the problem, the answer will find you there.
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That Gamer Mom! (@ThatGamerMom1) reported@moreelen I think the problem is the disparate objectives of the players themselves when it comes to what they play. In my experience, the Venn diagram of people who have sunk 100s of hours into an AAA game and people who have played hundreds of hours of Candy Crush is two circles. There
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Karel Groll (@GrollKarel88564) reported@CandyCrushSaga I've been playing for 10+ years. Support in-app is broken and I've been waiting for a reply since Saturday regarding my User ID 11838041686 error. Please help!
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kevin 🏴 (@kevinkane14) reported@CockertonMark No way, I have enough problems. Level 578 in candy crush is my no1 priority at the moment.
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ibbie💕 (@Ibukunnn__) reportedwhen candy crush realizes im getting too powerful, they make me lose my game and when i wanna use my gold to give me more moves they pull the ‘bad internet card’. fix up @CandyCrushSaga
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Garlic Boi (@XiJin300ping) reported@CandyCrushSaga @King_Games Stop forcing your bullshit Royale game mode onto me every 2 levels. I do NOT want to play it. Most of the time, I can't even avoid playing it because pressing ok on a window above it still starts it. FIX!
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Christopher G. (@ChriGartner) reported@codyxwin @Chris_Dring You mean rather the Xbox insecurities. They should be happy now. They said this acquisition was about mobile, candy crush and King for them. And they are allowed to acquire King without any problems. So if they didn’t lie, they should be happy now ;)
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Smokey (@SmokeyOYK) reported@CandyCrushSaga @emoamoeba FIX UR CONNECTION ISSUES
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Büsybódy (@catchmeifyoufit) reported@Saka_sticc @real_mercyeke @CandyCrushSaga Ogbeni na typing error. I meant she no need buy any bars.
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𝓷𝐚𝐩𝐨𝐥𝐞𝐨𝐧 𝐨𝐟 𝓬𝐫𝐢𝐦𝐞. ( parody! ) (@criminaliaranea) reported@facelessholmes / LMAO yes but James also has a page on Seb: “THIS MAN IS THE WORST PERSON EVER, HE BEAT ME ON CANDY CRUSH.” broken hearts over Sebastian’s picture too, little guns around the image too 😭
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Erin (@Erinsheis) reported@heymrsbond I've experienced this too, I can't get into books!! But, I think the problem is too much social media. After a long day of working with students, I just want to come home and scroll through my phone and play Candy Crush...for hours! I seem to need that constant stimulation.
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girl gremlin (@ebubny) reportedboss just told me I have to start giving client presentations… take me back to working at a call centre where I could kick back, vape and play candy crush while being yelled at about nothing
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VechainNode Ⓥ (@VechainNode) reported@CandyCrushSaga The all stars portion at the top of the events screen is not showing or loading at all. Is this a known issue or how can this be fixed? Thank you.
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bewafa (@midudududududu) reported@CandyCrushSaga Logging in any account with apple, facebook or email shows connection error. I am in level 3632 but the log in works with other devices with email and that
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Möther (@venusindistress) reported@ang3l0nline Coin dozer for coin drop noises tht go brrrr Candy crush for sad boy hours Call of duty for anger issues And random escape room games that i finish & delete
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Magitheth (@magggwai) reportedMy dad would never do something like this he understands the need to win. Him and I have been in a candy crush battle since I was a teenager. We’ve both beat over 4000 games with no purchases. It’s a problem.
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LIZZY (@Shneezuz) reported@kimihiti the stupid meme is rooted in misogyny because, to whoever made it, all girls know how to play is candy crush. that is a misogynistic ideal to hold, and as a woman who plays a wide assortment of games you have no right to accuse me of being a part of the problem
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Scarlett (@CarolineA_M) reportedWell the laptop I was working on is dead. So I guess now I can just play Candy Crush
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Steward (@wolfybbad) reported@Ethantmercer @SakshiSugandhi Windows is for me what everyone else says about linux. Today I booted into win11 and my mouse didnt work. Often my file explorers crash completely when just viewing folders, the start menu basically is 50/50 if its gonna work at all and when it does its feeding me candy crush ads
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Fernando (@FernsVacaNieto) reported@Chris_Dring I mean its pretty obvious. Microsoft just bought Zinemax which as a bunch of successful Ip’s. Elder Scrolls, Doom, Fallout etc And Abk makes the biggest console seller for both systems and has other big games like Overwatch, Diablo, Crash, Spyro, World of Warcraft, Candy Crush.
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shelb (@vulcan_sheb) reported@CandyCrushSaga Listen— I know this is a first world problem but I was just on level 1034 and IT NEVER DROPPED THE THIRD CHERRY. I wasted almost 100 gold bars on extra moves and lost my streak. Candy crush has ruined me.
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🐱Remy🇦🇷 (@Remy_47) reported@Mr_Bluepoint financial problems? Activision already said that they wanted to expand their horizons, that's why they looked for Meta, EA, etc. to buy it, nobody was encouraged to buy it except Microsoft, ABK was thinking of pure call of duty and Candy Crush saw that Ivan was on his way to SE
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HUSS (@huss_ac) reportedcant stop buying candy crush lives this is a problem
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moody (@elfbarconsumer) reported@imbabyfr it might become a problem for me like i might spiral and start spending money on candy crush
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Bee (@BeeGooner_) reportedI had two moves left and was going to use the hammer. This effin candy crush decided to crash fffffssss. It was HARD LEVEL.
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Katie Galin (@KatieJCo) reported@CandyCrushSaga my account says there’s an error. Please advise.
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Quarantino Brown (@ayo_irl) reported@halleteri I’m definitely not working. Gonna watch gargoyles and play candy crush
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Azeez Idowu (@idcabasah) reported@real_mercyeke @CandyCrushSaga Am on level 12177 and no crash nothing playing very well