Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (34%)
• Microtransactions (24%)
• Online Features (22%)
• App Crashing (17%)
• Sign in (2%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Mandan	Sign in	3 days ago
Buford	Glitches	4 days ago
Bois-Colombes	Microtransactions	8 days ago
Isola Maggiore	Online Features	9 days ago
Overland Park	App Crashing	11 days ago
Barcelona	Microtransactions	13 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The 5th Estate (@The_5thEstate) reported 50 seconds ago

  The amount of hours I have spent in tech support working with executives to get them connected to Facebook to play Candy Crush or to unblock them from the firewall to watch Netflix is well over a thousand hours. Billed at $200 - 300 a hour to boot.

• 
  gabriella (@gabriel91842784) reported 2 minutes ago

  talk and process my problems❌play candy crush 24/7✅better than therapy fr

• 
  AAA (@aa03690) reported 2 minutes ago

  @Annarghhhhh @yggsadrill There are plenty of dudes who played candy crush who saw that meme and thought to themselves “damn” just like women who play shooters. I do understand what you’re arguing. I just truthfully don’t believe this is the place to be doing it. There are so many much bigger issues rn

• 
  iPeetaBred (@iPeetaBred) reported 9 minutes ago

  I don’t care if you’re working as a caregiver, don’t scroll Facebook, Instagram Reels, or play a candy crush knockoff DURING a movie at the theaters. Didn’t even turn down phone brightness. #noCourtesy #antMan

• 
  henny💋 (@israelselah) reported 15 minutes ago

  I’m on level 2000 on candy crush & it’s pretty safe to say I have a problem.

• 
  macarons (@lowhyugottsbe) reported 15 minutes ago

  @RagnarLord1979 @SoniTapia2 Same for work lol you don’t need a slow middle age man taking a extra 20 on his lunch break bc he wants to play candy crush, vise versa lol

• 
  kpegelow (@kpegelow4) reported 19 minutes ago

  @CandyCrushSaga It would be sweeter if your game was working. When you click on play a pop up shows up that says something about a level push but when you try to click out of it, it seems to be stuck because it goes no place and you cannot play the game.

• 
  Dena 🏃🏻‍♀️🍷🌊 (@RunnerWineBeach) reported 21 minutes ago

  And people wonder why I have trust issues??? I see you Candy Crush...I take your advice in the game, and do I win? NO! This is one reason I have trust issues...

• 
  michelle. 🎄 (@laurelsalexis) reported 22 minutes ago

  My internet is out and so my tv isn't working, leaving me in the dark with my thoughts. Except I just got fired and think I'm being ghosted so that leads to me just crying unless I play some dumb game like candy crush. It's the only thing that keeps me from thinking.

• 
  AlwaysAJeff #FreePalesine 🇵🇸 (@JeffreyLucifer) reported 24 minutes ago

  @Villgecrazylady Candy crush was tetris on steroids. But it wasn't nearly as good for problem solving since any skill is hidden behind the hypnotic colors

• 
  Tanner (@The_Fifth_Don) reported 25 minutes ago

  @A_D_A_M_95 @AndreaPichinini It ain’t just about CoD. They want WoW, they want Candy Crush, they want Overwatch, they want Diablo and Spyro and Crash Bandicoot. They want to put all those on Game Pass to incentivize people to sign up. That becomes infinitely easier if MS owns Activision. So why drop it?

• 
  Splavid Ganderbar (@SplavidG) reported 27 minutes ago

  @tcTekk_ @RavenSoftware @InfinityWard People that still play this game at this point are nothing but CoD shills. It’s like candy crush with guns with how predatory they are with selling blueprints for broken guns and just rotating broken metas every couple months.

• 
  KnutA Jøsok (@KnutAtheDragon) reported 27 minutes ago

  @Adidotdev The Central Bank Admins in Switzerland. Are already working to make an Operative System (OS) for Money. You will be able to pay with Candy Crush points for Groceries. Your next Apartment could be bought with Likes on Instagram. Once Money goes Full Digital. Empires will rise

• 
  dumpling (@lovejinkie) reported 29 minutes ago

  the sound on my candy crush isn’t working :(

• 
  🌸✨pat-patricia-trish🌿🍄 (@patriciagarrod2) reported 31 minutes ago from City Centre, Manitoba

  What's up with @CandyCrushSaga ?!?! It can't retrieve my progress!?!? I was over 7000 levels in!!! Please fix this! #Fixit #candycrush

• 
  Liza Brits (@Liza_Brits) reported 33 minutes ago

  @CandyCrushSaga Just passed levrl 4000 and the game is all of the sudden super slow. Is this normal? I'm playing on a Samsung S20. Wasn't like this before.

• 
  Yusuf Hashim (@Hashimite733) reported 33 minutes ago

  @CandyCrushSaga Slow and steady

• 
  👑Chukwuemeka (@Olafthegodd) reported 33 minutes ago

  I really wanna play some of the games IG and Facebook be advertising, problem is they don’t exist. Just another spin-off of candy crush.

• 
  ᅠ𝐛𝐥𝐮𝐞—𝗂͟𝗇͟𝖿͟𝖾͟𝗋͟𝗇͟𝗈 (@eclipsedies) reported 34 minutes ago

  maybe candy crush will fix my demons .

• 
  承⁷ (@nigiriwaste) reported 35 minutes ago

  @louvjinmin No trust it really is just candy crush,you have to finish the levels to get stars and the more stars you have the more cutscenes you get so BTS can fix up the island and what not

• 
  Cecily Ward (@Cec1ly_Ward) reported 35 minutes ago

  game, and checking leaderboard each time as well. I was first place by 700k and going nonstop so how? @CandyCrushSaga hopefully the cheating detection system was working but can’t help but feel robbed. #CandyCrushAllStars

• 
  Mike Mullis - Next Level Gaming (@NLGMullis) reported 39 minutes ago

  @ostx78 @stubzzgaming @SeasonedGaming Honestly COD is not their mobile focus. They see that sweet sweet Candy Crush money and remember how they got Minecraft under their umbrella and the money that makes them. Maybe they fix Diablo mobile too. LOL

• 
  Holly (@HollyW8523) reported 41 minutes ago

  @CandyCrushSaga i'm on level 832 and i needed to realise the gummi dragon and it didn't appear at all in all of the 27 moves, ive even taken some screenshots to prove it. Can you fix this please? Or give me a life to make up for it?

• 
  𝓷𝐚𝐩𝐨𝐥𝐞𝐨𝐧 𝐨𝐟 𝓬𝐫𝐢𝐦𝐞. ( parody! ) (@criminaliaranea) reported 42 minutes ago

  @facelessholmes / LMAO yes but James also has a page on Seb: “THIS MAN IS THE WORST PERSON EVER, HE BEAT ME ON CANDY CRUSH.” broken hearts over Sebastian’s picture too, little guns around the image too 😭

• 
  That Gamer Mom! (@ThatGamerMom1) reported 43 minutes ago

  @moreelen I think the problem is the disparate objectives of the players themselves when it comes to what they play. In my experience, the Venn diagram of people who have sunk 100s of hours into an AAA game and people who have played hundreds of hours of Candy Crush is two circles. There

• 
  Karel Groll (@GrollKarel88564) reported 44 minutes ago

  @CandyCrushSaga  I've been playing for 10+ years. Support in-app is broken and I've been waiting for a reply since Saturday regarding my User ID 11838041686 error. Please help!

• 
  zaä🌻 (@choco_styls) reported 44 minutes ago

  @tanyakanrl candy crush fix

• 
  E D O Z I E (@itsedozie) reported 44 minutes ago

  @Waspapping_ Alaye concern yourself with your candidate's stolen mandate and let @PeterObi worry about his. Even if he didn't finish on the list at all, should that be your problem right now? Smh.. Tsk! Tsk!! Tsk!!! I see you have time on your hands, try passing that stage on candy crush.

• 
  Batwoman 🌚😈 (@AkantaQ) reported 57 minutes ago

  @CandyCrushSaga fix your bugs.

• 
  Büsybódy (@catchmeifyoufit) reported 58 minutes ago

  @Saka_sticc @real_mercyeke @CandyCrushSaga Ogbeni na typing error. I meant she no need buy any bars.