Candy Crush status: app issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.
Problems in the last 24 hours
The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Candy Crush users through our website.
- Glitches (35%)
- Microtransactions (25%)
- Online Features (23%)
- App Crashing (18%)
Live Outage Map
The most recent Candy Crush outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Buford
|
Glitches | 5 hours ago |
 Bois-Colombes
|
Microtransactions | 4 days ago |
 Isola Maggiore
|
Online Features | 5 days ago |
|
Overland Park
|
App Crashing | 7 days ago |
 Barcelona
|
Microtransactions | 10 days ago |
|
Castellbisbal
|
Online Features | 10 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Candy Crush Issues Reports
Latest outage, problems and issue reports in social media:
-
Erika (@oncIoudnine) reported@bIuemoone oh really? someone said that the plot is too slow, is it true? ahh no, i don't like that kind of game, tbh shsh i like to play an "easy" game like onet, candy crush, burger shop, etc haha!
-
Sir Michael Anthony Carrasquillo (@carrasquillo784) reported@King_Games I have Candy Crush Soda Saga and since I updated the game I was automatically signed out and my level of 532 is still there but now IT WONT LET SIGN BACK IN! :-( keeps saying “ there is a connection error please try again later.
-
William Torpey (@AirshipGuy) reported@YinzGotOwned @OrdinaryGamers ...however once you get everything set up, I find the experience much better. You don't have the problem where the computer gets slower over time, no, automatic updates, no random bloatware, no candy crush being installed without you doing it yourself. No virus issues, addware.
-
patrick_Z_frogot to change his name back (@patzcrafter) reported@GFishbowl @MatthewMSchulz @hodgetwins Yeah most people who talk about Younger people like this usually same thing but it's not a problem when they do it because "I'm not wasteing time(then playing something like candy crush for hours)" or my favorite"I'm looking at the news (and it's some Facebook mom pseudoscience)"
-
Mike Tron (@MikeTron15) reported@CandyCrushSaga Why did you switch to portrait mode? Why do you try to fix things that aren’t broken? This is the last straw, in done with it.
-
ella (@ellaex0tic) reportedive been working on one candy crush level for 5 days and I JUST BEAT IT BUT MY PHONE DIED RIGHT BEFORE THE LEVEL FINISHED SO IT DIDNT SAVE
-
SONG MINGI PINK HAIR addicted ⩜⃝tz 🫧 (slow) (@AkiraElrien) reported@dingddeonghwa I'm also very slow at this game, but even with candy crush I'm not good :')
-
Rob (Burner lol) (@lostheel) reported@TheNearlyDeads @heneidocof @Colteastwood Yes it's definitely a monopoly. They won't just have CoD. They get Crash, Spyro, Diablo, Warcraft, Starcraft, WoW, Candy Crush plus the Activision, Blizzard and King Catalogue of games. They aren't just paying $69Billion for one game. That would be nuts.
-
Kimmy 🇱🇨 (@KimmyOHSOSmug) reportedListen the fishes used to go after necessary targets now they just pop any random candy, pls fix it @CandyCrushSaga
-
Keep the zero (@StevieGaultPal) reported@Rjeffrey1872 No being funny, but if you can't sit in traffic without playing candy crush, you have issues.
-
shelb (@vulcan_sheb) reported@CandyCrushSaga Listen— I know this is a first world problem but I was just on level 1034 and IT NEVER DROPPED THE THIRD CHERRY. I wasted almost 100 gold bars on extra moves and lost my streak. Candy crush has ruined me.
-
henny💋 (@israelselah) reportedI’m on level 2000 on candy crush & it’s pretty safe to say I have a problem.
-
MargaretG (@alpinesnow55_g) reported@itz_swoops Yup, all this time it was no problem for Candy Crush to be full screen either way. Now, suddenly, they had to change?
-
Ash (@ashley_alfreda1) reported@CandyCrushSaga fix it 😑 that’s glitch!
-
KnutA Jøsok (@KnutAtheDragon) reported@Adidotdev The Central Bank Admins in Switzerland. Are already working to make an Operative System (OS) for Money. You will be able to pay with Candy Crush points for Groceries. Your next Apartment could be bought with Likes on Instagram. Once Money goes Full Digital. Empires will rise
-
Trish Kemke (@pkemke) reportedHey Candy crush - game will not let me spend my gold bars - Pleas fix this. #CandyCrushSaga #
-
Christopher G. (@ChriGartner) reported@codyxwin @Chris_Dring You mean rather the Xbox insecurities. They should be happy now. They said this acquisition was about mobile, candy crush and King for them. And they are allowed to acquire King without any problems. So if they didn’t lie, they should be happy now ;)
-
Daniel Watson (@DanielW83655886) reported@marionmain3 @MaureenPickeri5 @Ofcom She doesn’t have to know the rules they never do anything, how the hell do they put in a working day? They must have a dartboard, dominoes and candy crush.
-
Liza Brits (@Liza_Brits) reported@CandyCrushSaga Just passed levrl 4000 and the game is all of the sudden super slow. Is this normal? I'm playing on a Samsung S20. Wasn't like this before.
-
Terminé Bonsoir (@DeesseKay) reported@CandyCrushSaga Nobody’s helping me with my password problem despite my emails Rip the app on my phone.
-
spicy boi (@Andre__ko) reported@VGC_News Should be no problem. Microsoft is aiming more at candy Crush. Not COD. Right? Tho I hope Sony would buy crash Bandicoot license back
-
Smokey (@SmokeyOYK) reported@CandyCrushSaga @emoamoeba FIX UR CONNECTION ISSUES
-
Viral Vinnie (@viralvinnie) reported@thatoldgamerguy Unde4stand I'm in the minority but for me "losing" Spyro, Crash, Tony Hawk, Overwatch, Diablo, Candy Crush, waaay more impactful than one single IP even it COD I'm ok with acquisitions but not this arms race to gobble up everyone from last few years, need some form of 3rd party
-
Erin just wont go away. (@JFCnotagain) reported@SommSelectLS Smart people would understand their demographics. Sadly, this isn’t you. Candy crush is great for slow time.
-
Kirby0Louise (@Kirby0Louise) reportedOk, here's the problem: What does an Xbox mobile store actually do now that they aren't all in on Game Pass? Is it really that useful to be able to purchase games from an app as opposed to the browser? You can do a vendor specific store for games like Candy Crush to get around the App Store cut but that is something that can be built TODAY, what are we waiting for if that's the reason?
-
Dom (@DominicDaOG) reported@ohimesamadesuwa Still working on that Candy Crush esports league I respect it
-
Suyash Upadhyaya (@SuyashU) reportedAt the airport. Man with a hook-like device around ear, phone attached, speaking in a slow business drawl. One hand, playing candy crush. Other hand, scrolling through the news on a tablet. My dude is ready to beat AI.
-
承⁷ (@nigiriwaste) reported@louvjinmin No trust it really is just candy crush,you have to finish the levels to get stars and the more stars you have the more cutscenes you get so BTS can fix up the island and what not
-
Katie Galin (@KatieJCo) reported@CandyCrushSaga my account says there’s an error. Please advise.
-
ice jj fish (@jessicashcarti) reportedcandy crush is the reason i have issues