Candy Crush

Candy Crush Outage Map

The map below depicts the most recent cities worldwide where Candy Crush users have reported problems and outages. If you are having an issue with Candy Crush, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Candy Crush users affected:

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candy-crush-saga Hero Image

Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Eastbourne, England 4
Toulouse, Occitanie 2
Marseille, Provence-Alpes-Côte d'Azur 1
Berlin, Land Berlin 1
Barquisimeto, Estado Lara 1
Spring, TX 1
Islington, England 1
Zhaojiapeng, Hebei Sheng 1
Andover, MA 1
Denver, CO 1
Barcelona, Catalunya 1
Besançon, Bourgogne-Franche-Comté 1
Albacete, Castilla-La Mancha 1
Mutriku, Euskal Autonomia Erkidegoa 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • KimmyOHSOSmug Kimmy 🇱🇨 (@KimmyOHSOSmug) reported

    Listen the fishes used to go after necessary targets now they just pop any random candy, pls fix it @CandyCrushSaga

  • ashley_alfreda1 Ash (@ashley_alfreda1) reported

    @CandyCrushSaga fix it 😑 that’s glitch!

  • JuhspamB Juhspam ***** (@JuhspamB) reported

    .@CandyCrushSaga y’all need to stop with FORCING us to play the stupid lil tournament for the 500 gold bars MULTIPLE times a day. You used to be able to exit it and now we HAVE to join or force close the app and restart. I spend too much money on it to be this annoyed. Fix please

  • mark_dunny10 Mark Dunn (@mark_dunny10) reported

    @CandyCrushSaga you killed my win streak bc the last dino wouldn’t drop for no reason and I’m so mad fix ur game. I was cooking

  • Anxious_Italian Peppino Spaghetti (@Anxious_Italian) reported

    @JeSuislIndien @CandyCrushSaga If the company does absolutely nothing to solve and fix this Tournament, then they will be in very big trouble for the Scams that they pulled, stealing money and wasting everyone’s time they invested into the game

  • djspapa 🇬🇧Derek🇺🇦 (@djspapa) reported

    @CandyCrushSaga please can you say when the next app update for your game will be? 🤔 I’m experiencing lots of bugs, issues and problems with the current version.

  • SofiaDeeMelo Sof (@SofiaDeeMelo) reported

    Ive reached out on insta to @King_Games @CandyCrushSaga regarding bot/hackers on the #allstars competition & had my messaged read but ignored… wondering why this issue isn’t being taken seriously?

  • Cec1ly_Ward Cecily Ward (@Cec1ly_Ward) reported

    game, and checking leaderboard each time as well. I was first place by 700k and going nonstop so how? @CandyCrushSaga hopefully the cheating detection system was working but can’t help but feel robbed. #CandyCrushAllStars

  • HollyW8523 Holly (@HollyW8523) reported

    @CandyCrushSaga i'm on level 832 and i needed to realise the gummi dragon and it didn't appear at all in all of the 27 moves, ive even taken some screenshots to prove it. Can you fix this please? Or give me a life to make up for it?

  • EmmaMackintos13 Emma Mackintosh (@EmmaMackintos13) reported

    @KayleighsCreat1 @CandyCrushSaga hi , I cant play allstars semifinals… the leaderboard just disappeared yesterday night and it wont get back. I did everything they told me . Could someone fix this?

  • KayleighsCreat1 Kayleigh'sCreativeWorld (@KayleighsCreat1) reported

    @TINY1510 @CandyCrushSaga Comment your issue here and maybe they'll respond

  • VechainNode VechainNode Ⓥ (@VechainNode) reported

    @CandyCrushSaga The all stars portion at the top of the events screen is not showing or loading at all. Is this a known issue or how can this be fixed? Thank you.

  • eng2311 Scott Everett (@eng2311) reported

    @CandyCrushSaga please undo this awful update. Game play is tooooo slow. I know you want to eat up more of the bonus timers, but really?

  • Liza_Brits Liza Brits (@Liza_Brits) reported

    @CandyCrushSaga Just passed levrl 4000 and the game is all of the sudden super slow. Is this normal? I'm playing on a Samsung S20. Wasn't like this before.

  • kiba226 Joy Tsai (@kiba226) reported

    @CandyCrushSaga The candy falling speed for 1.250.0.2 is too slow, I don’t like it. Can you please change it back?

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