Candy Crush

Candy Crush Outage Map

The map below depicts the most recent cities worldwide where Candy Crush users have reported problems and outages. If you are having an issue with Candy Crush, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Candy Crush users affected:

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candy-crush-saga Hero Image

Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Slough, England 26
Madrid, Comunidad de Madrid 9
Rome, Lazio 4
A Coruña, Galicia 3
New Port Richey, FL 3
Nürtingen, Baden-Württemberg Region 2
General Alvear, BA 2
Montespertoli, Toscana 2
Cistella, Catalunya 2
Calafell, Catalunya 2
Niterói, RJ 2
Wellington, Wellington 2
Puebla, PUE 1
Mexico City, CDMX 1
Requena, Comunitat Valenciana 1
Morón, BA 1
Ciudad Río Bravo, TAM 1
Genoa, Liguria 1
Burton upon Trent, England 1
Sassari, Sardegna 1
Savigny-sur-Orge, Île-de-France 1
Bilbao, Euskal Autonomia Erkidegoa 1
Cadiz, Andalucía 1
Raleigh, NC 1
San Juan, San Juan 1
Foix, Occitanie 1
Le Chesnay, Île-de-France 1
High Wycombe, England 1
Croydon, England 1
Elche, Comunitat Valenciana 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • mx2898 METAMAX (@mx2898) reported

    @AltcoinDailyio $WAS @WasderGG . Professional team with backgrounds at Reebok and King Games (Candy Crush). They have a working app with 500k users. Get in below 10m mc 👀

  • diniehz Dini Haiti Zulfany (@diniehz) reported

    @CandyCrushSaga Level 11473 is impossible to finish without wasting lollipop hammers. Playing game should be a relaxing activity. Not frustrating like you're doing for this level. Please fix soon.

  • freshdexstar Jay♒👑🇳🇬 (@freshdexstar) reported

    @Nate_Rivers @BAPEOFFICIAL @PuzzlesCrusade is a mix of Candy Crush and Warcraft? So the mechanics, the user interface so to speak is the one you should remember from candy crush. It feels like candy crash with more warcraft action style.

  • rzubek Robert Zubek (@rzubek) reported

    But you can't do this kind of item resale with a regular database server. The reasons are not technical. Cashing out Diablo III marketplace items, Candy Crush gold bars, etc would be trivially easy to implement. But the problems are regulatory. 4/

  • Liviapronzato Livia P. Pronzato (@Liviapronzato) reported

    I Candy Crush my problems away.

  • vvane_cg Vanessa (@vvane_cg) reported

    Yall it’s been such a struggle to get on the internet on my phone in Mexico and the wifi is so slow… so I decided to download games…I’m now a middle aged woman in a 25 year old girls body…I’m #3 on candy crush rn 💀

  • RandomKentGuy Some Guy in Kent (@RandomKentGuy) reported

    @ZombyWoof4 My missus is but she’s also on about level 4500 of Candy Crush, level 7000 of Word Scape and level 3000 of Angry Birds She might have issues with letting things go? 🤔

  • Ewelannawhite Pastrami Mommy (@Ewelannawhite) reported

    Got huffy with a man holding up the staircase at the train station but apologized when I saw he had a baby strapped to his chest only to realize he was going so slow because he was playing Candy Crush on a tablet I am never taking the subway AGAIN

  • MultiSuperGP MultiSuper GamerPerson (@MultiSuperGP) reported

    @FuuTop1 @HaloGaming08 Activision makes Crash, COD, Spyro, Tony Hawk, Diablo, Warcraft, Starcraft, Overwatch (which is huge btw), Candy Crush etc, opposed to Ubisoft who rarely puts out a good games and the games the do still make either loss their identity or painfully generic.

  • albertren Albert (@albertren) reported

    @brownjava It’s a weird problem too - is it mainly a highly resistant customer base trained to expect free[mium] and/or candy crush style? One presumes the app store would be more than happy to have $40 games and some of the limitations like upgrades aren’t problems for games

  • MGK1684 Matt 🇺🇦 (@MGK1684) reported

    @fesshole *******, work must be really bad if you chose candy crush over working.

  • Ewelannawhite Pastrami Mommy (@Ewelannawhite) reported

    Got huffy with a man holding up the staircase at the train station but apologized when I saw he had a baby strapped to his chest only to realize he was so going slow because he was playing Candy Crush on a tablet I am never taking the subway AGAIN

  • FateImperius Imperius Fate (@FateImperius) reported

    @FN_Assist Issues added in v20.10: - Even Candy Crush has better server performance. - Reloading is buggy when you stop sprinting. - You can't slide anymore after sprinting. - Sprinting causes hitching and jittering on player's movement.

  • eroticaprincess 🅼🆁🆂. 🆆🅰🅺🅰🅽🅰 🅶🅾🅹🅾 (@eroticaprincess) reported

    @King_Games has deleted ALL OF MY PROGRESS for my Candy Crush Saga games! and I can't even access my account anymore! I've done EVERYTHING to retrieve it and NOTHING'S working! not that it matters because ALL OF MY PROGRESS OVER THE YEARS IS FOREVER GONE!!! 🤬

  • YE0NJEN en; MC YEONJUN (@YE0NJEN) reported

    NOOO i always was able to play candy crush on the laptop but now it's not working anymore??????'

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