Candy Crush

Candy Crush Outage Map

The map below depicts the most recent cities worldwide where Candy Crush users have reported problems and outages. If you are having an issue with Candy Crush, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Candy Crush users affected:


Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ribeirão Preto, SP 23
Rome, Lazio 14
Madrid, Comunidad de Madrid 13
Milan, Lombardia 11
Barcelona, Catalunya 9
General Alvear, BA 9
São Paulo, SP 7
Naples, Campania 6
Buenos Aires, CF 6
Rio de Janeiro, RJ 4
Bilbao, Euskal Autonomia Erkidegoa 4
Delhi, NCT 4
Guadalajara, JAL 4
Málaga, Andalucía 4
Córdoba, CD 4
Palermo, Sicilia 4
Rosario, SF 4
Cagliari, Sardegna 3
Arrondissement de Poitiers, Nouvelle-Aquitaine 3
Turin, Piemonte 3
Bologna, Emilia-Romagna 3
Salerno, Campania 3
Guayaquil, Provincia del Guayas 3
Washington, D.C., DC 3
San Isidro, CT 3
Auerbach, Saxony 3
Bordeaux, Nouvelle-Aquitaine 3
Bourg-en-Bresse, Auvergne-Rhône-Alpes 3
Jundiaí, SP 3
Hermosillo, SON 3
Alert Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • Debbie (@D_Dub2021) reported

    @CandyCrushSaga you ruined the game. Were we playing too much? 15 lives a day from friends. What’s the point! It wasn’t broken but It is now

  • NO CALLER ID (@destuuhkneee) reported

    The power went out about an hour ago, PG&E says it won’t be back up until around 10:45…. My phone connection in my house is slow af…. So I’ve just been playing candy crush on my phone😭

  • yebin (@binorphic) reported

    playing candy crush on my phone like a lady in her mid 40s so i can get all the ******* with mommy issues

  • ⟭⟬Shauru⟬⟭_AN⁷ (@shariesbts) reported

    @Be_ur_light @sunshinehobi58 @votingbrigade I hd this problem...I couldn't collect even 3k for few days now I'm able to collect 8k daily.Just randomly run some gaming apps like candy apps. Trust me it works 💪.Now I don't have any problems.

  • blm (@twobunnz) reported

    not me getting caught playing candy crush instead of working lmao

  • Meg in the box⁷ (they/them) (@namstrashgoblin) reported

    @itstheshyauthor *whispers* I played candy crush on two seperate devices in my worst obsession time... but yeah I get VERY obsessive about things... it's a problem :')

  • Rodrigo Duran (@rduranch) reported

    @CandyCrushSaga Please fix the problem when use the power pop COLORS the app crash

  • ARMOND (@JarJar_Brinkz) reported

    @ResistanceFox @JLHGameArt This has happened, that's the reason devs have to say it so often. They didn't create this idea like it's new. Blizzard as a company isn't all working on WoW, they aren't talking about Candy Crush Devs when they say something about Dragonflight. It's very direct.

  • Christine Lawas (@LawasMrs) reported

    @CandyCrushSaga Is there a server issue with candy crush ? I can’t open mine for a few days now

  • Lord Snow’s Bad ***** Fur (@TheUrbanCarrie) reported

    Why Candy Crush made these geriatric *** changes?!? Games moving slow as hell. Change it back! @CandyCrushSaga

  • Uppada Sunil (@UppadaSunil) reported

    @nothing Before update the phone was good! Why this? You are welcoming glitches with this update! I found heating issue while playing simple games like candy crush! Before update the rating 9/10 but after update it became 6/10 Kindly solve the issues as soon as possible

  • Nathan 🌉 (@itsndyue) reported

    @CeFaanKim @NYPDHateCrimes The police are useless. Sit in their patrol cars all day playing candy crush. Clocking in overtime. Sucking the city budget dry. The only time they get up from their lazy butts is when they need to beat down some protesters or when an issue has enough publicity.

  • Sana⁷⁹ 🐯¹¹⁹ (busy) #TEAMTAEHYUNG (@SanaTae1230) reported

    @V_Mixtape I relate to u i am spending whole day playing candy Crush, word games just to collect the hearts to vote for him but they are not much is the problem 😭

  • daisy (@DaisyHarg02) reported

    I know the sertraline is working because I haven’t opened Candy Crush in 2 weeks

  • TMurray (@TMurrayKent) reported

    @CandyCrushSaga hi I can’t seem to make in app purchases any more? I’ve updated app but still not working.

Alert Check Current Status