Candy Crush

Candy Crush Outage Map

The map below depicts the most recent cities worldwide where Candy Crush users have reported problems and outages. If you are having an issue with Candy Crush, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Candy Crush users affected:

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candy-crush-saga Hero Image

Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Barcelona, Catalunya 3
L'Ametlla del Vallès, Catalunya 2
Cergy, Île-de-France 1
Barnet, England 1
Kansas City, KS 1
Normanton, England 1
Brisbane, QLD 1
Brionne, Normandie 1
Incheon, Incheon 1
Bournemouth, England 1
Powell, OH 1
Lexington, KY 1
Marseille, Provence-Alpes-Côte d'Azur 1
Neubrandenburg, Mecklenburg-Western Pomerania 1
Fouesnant, Bretagne 1
Roubaix, Hauts-de-France 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • ieU0D0WCNNnWmDP sal.mo (@ieU0D0WCNNnWmDP) reported

    @CandyCrushSaga WHAT THE FFFFUUUUUUCK ARE YOU DOING WITH THE MAP AD REWARDS!!!! SAME REWARD FOR THE LAST 2 WEEKS!! FIX THIS ****.

  • stef_thecity shenellica. (@stef_thecity) reported

    These folks at my job be pissing me off. I am not tech support, I’m not walking you through how to download an app to your iPhone when I know you had no problem doing it for Candy Crush.

  • DannyZahn3 Danny Zahn (@DannyZahn3) reported

    COVID has made my productivity levels skyrocket honestly. I’m on level 1006 of Candy Crush and Prestige 3 on the new Call of Duty, watched Game of Thrones all the way through again and managed to lose questionable amounts of money betting on the NFL. All while working a 9-5 job.

  • smith17xxx Rebel Army 84 (@smith17xxx) reported

    @King_Games Hi, my Candy Crush Saga game froze for two days so I had to uninstall and reinstall it. Thankfully it's working again but I lost all my boosters which was over 500 spread across all of them. Is there any way of getting them back?

  • DjMittenzz Mandy (@DjMittenzz) reported

    @CandyCrushSaga add better music to the games. Its been the same slow paced song for years. I want to get pumped playing not fall asleep.

  • seliMEOW Selim (@seliMEOW) reported

    so my dad isn't getting health or whatever on Candy Crush, i tried to fix it for him MANY times but i can't figure it out dad: lashou aam bt rouh aal jemaa exCUSE ME?

  • MaqboolMajid Majid Maqbool (@MaqboolMajid) reported

    Once I politely approached a JKBank RE in some branch with a banking query. She happened to be working on some very important..Candy Crush saga on her Lava-sa mobile! "Apko kya problem hai?" she asked. Before I could answer, she walked out,turning her back towards me.Lunch break!

  • sanjanacutie sanjana s 🌠🌠 (@sanjanacutie) reported

    @CandyCrushSaga Am not getting my weekly level wins since 2week ...I updated to latest version still not getting the winning gift .... & still facing that to send or ask for lives have to login again again Facebook ...Please help #CandyCrush 🍬🍬🍬🍬

  • jiminscroptop jenna⁷ JUNGKOOK TITTIE ENTHUSIAST (@jiminscroptop) reported

    BYE NY MOM SAID WHENY PARENTS WERE FIGHTINF SHE WOULD JUST OLAY CANDY CRUSH ND IGNORE MY DAD🤚🏽😭 PLEASE HE HAS ANGER ISSUES TOO. the

  • Antileft12 Antileft (@Antileft12) reported

    @LucreDenouncer @Mazzokisssed @cmkshama You’re misguided. Communism was popular early in the 20th century because workers were being exploited, working as young as 5, 90 hour weeks, no safety. Now you can’t tell me that fat Karen sitting in reception, playing candy crush, making 50k is somehow being exploited.

  • fia_lmpevo7 Asterion (@fia_lmpevo7) reported

    @geekyranjit Hello Sir, my Samsung M51 is auto installing applications like Moj, Candy crush though I have turned off auto update apps in Galaxy store and Play store. Can you please address this issue? if this is the case, what's the difference b/w Mi and Samsung?

  • Richard_Parker Richard Parker (@Richard_Parker) reported from Doncaster, England

    @CandyCrushSaga Please fix level 2213 on iOS. UFO’s constantly fire third wrapped candy in top left of bottom right and don’t target popcorn in middle. Over 100 attempts now and same each time. The level has become impossible.

  • smith17xxx Rebel Army 84 (@smith17xxx) reported

    @CandyCrushSaga Hi, my Candy Crush Saga game froze for two days so I had to uninstall and reinstall it. Thankfully it's working again but I lost all my boosters which was over 500 spread across all of them. Is there any way of getting them back?

  • sanjanacutie sanjana s 🌠🌠 (@sanjanacutie) reported

    @zsazsagigi @CandyCrushSaga Clean ur candy CRUSH data and then login .... hope its work for u ... as it worked for me ....

  • Raulferkid RatMann (@Raulferkid) reported

    @PixieTegan @Elijah24281836 @MDickieDotcom The problem is that a lot of the android games like Candy Crush etc Have set a precedent for "premium games" And literally every mobile games nowadays follow this strategy. So the situation will only get better if someone changes that and makes android gaming more "Valuable"

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