Candy Crush

Candy Crush Outage Map

The map below depicts the most recent cities worldwide where Candy Crush users have reported problems and outages. If you are having an issue with Candy Crush, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Candy Crush users affected:


candy-crush-saga Hero Image

Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Vejer de la Frontera, Andalucía 16
Rome, Lazio 7
Barcelona, Catalunya 7
Milan, Lombardia 5
São Paulo, SP 4
Madrid, Comunidad de Madrid 4
Leeds, England 3
Trieste, FVG 3
Albujón, Región de Murcia 3
Florence, Toscana 3
Manaus, AM 3
San Sebastián de los Reyes, Comunidad de Madrid 3
Ciudad Real, Castilla-La Mancha 3
Coëx, Pays de la Loire 2
Marseille, Provence-Alpes-Côte d'Azur 2
Santa Coloma de Gramenet, Catalunya 2
Naples, Campania 2
Tecuci, Judeţul Galaţi 2
Caracas, D.F. 2
Turin, Piemonte 2
Sevilla, Andalucía 2
Nairobi, Nairobi 2
Rio de Janeiro, RJ 2
Mexico City, CDMX 2
Strasbourg, ACAL 2
Oviedo, Principality of Asturias 2
Santo André, SP 2
Fasano, Puglia 2
Leigh, England 2
Padova, Veneto 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • syedfsl Syed Faisal (@syedfsl) reported

    @CandyCrushSaga I am unable to view any adds while playing the games in candy crush why is it so? And could you please resolve this issue asap with my account ID? I have reached level almost 5000 and if it’s not resolved I have to uninstall the game.

  • ChieflyBacon Chiefly Bacon 🇺🇦 (@ChieflyBacon) reported

    @MattVerderame Some interns who were supposed to be working on opposition research are now free to play candy crush all day, he just did their job for them.

  • _deniiiiiiii 💌🌷🐇🪩🍄🍯🥄 (@_deniiiiiiii) reported

    Candy crush mi peor error

  • tamaracorona7_ Tamara Corona (@tamaracorona7_) reported

    internet so slow it got me playing candy crush

  • hodgepodgekitty Verena (@hodgepodgekitty) reported

    @CandyCrushSaga Why can't you fix this invisible Boosters bug? You must know it's happening, because text says this won't affect your win streak whenever I get the bug. :(

  • MissWarCraft pokey-at-home (@MissWarCraft) reported

    @gametop_com Yes, the games are free. But some of them are broken. You can't finish the game so why bother playing. I am going back to Candy Crush at least it works.

  • RossTMcD Ross T-McD (@RossTMcD) reported

    @matthewfederman @lasrina "Why aren't you working on it?" "Because all I could do in ten minutes is begin taking it apart, which would make us actually worse off than we are right now. Since you said that was all the time I have, I spent it playing Candy Crush on my phone instead."

  • MehmedAezhad Mehmed Aezhad 🇲🇾 (@MehmedAezhad) reported

    @wolfipali Speculation ni every year ada. Tapi tak crash-crash. Candy crush bethol

  • Possibly_Ivan Ivan Breytenbach (@Possibly_Ivan) reported

    My laptop is in for repairs, which means I have to use some plebeian 4GB RAM, no video card, can (possibly) run Candy crush if threatened with physical violence slow *** computer.

  • chwesuh nina (@chwesuh) reported

    candy crush makes my anger issues go 📈📈📈

  • Aypriti AyòOluwakìítan (@Aypriti) reported

    @didabliz Something like this on my system Then I login to Facebook to play candy crush and soda crush 🤭 Games that require me to think, create and strategies are mostly what I like to play.

  • BrianMikeJacobs Brian Jacobs (@BrianMikeJacobs) reported

    Daryl Morey working the phones playing Candy Crush?

  • LHeartsfield HeartofPhilly215 (@LHeartsfield) reported

    @cleosnacktra @MANlTHEDON Would have been nice of you to put the same energy towards old people wearing diapers and playing Candy Crush. Thanks for making my point. I'm 62 and work graphic design projects while I work in software development. Age is not the issue.

  • AkonteAlabraba1 BigChef (@AkonteAlabraba1) reported

    I want to ask question but I don't know how to go about it. I no Sabi the way to ask the question 🥺🥺🥺 but why is my card not working on my iPhone? Like I can't buy lives on candy crush again. What's wrong please

  • _carlaa3 carla (@_carlaa3) reported

    I’m suing @CandyCrushSaga for the anger issue i have developed

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