Arlo

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Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.

Problems in the last 24 hours

The following chart shows the number of reports that we have received about Arlo by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Arlo Outage Chart 12/06/2022 05:25

At the moment, we haven't detected any problems at Arlo. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Online Features 39.07% Online Features
  • Device Failure 20.79% Device Failure
  • Sign in 18.28% Sign in
  • Errors 8.96% Errors
  • App Crashing 8.60% App Crashing
  • Website Down 4.30% Website Down

Live Outage Map

The most recent outage reports and issues originated from:

Loading map, please wait...
SpainGranada Device Failure
FranceBordeaux Website Down
AustraliaMelbourne Device Failure
AustraliaBrisbane Website Down
GermanyMoosburg Website Down
GermanyWieden Online Features

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Arlo Issues Reports

Latest outage, problems and issue reports in social media:
  • TrishODonnell19 Trish O'Donnell (@TrishODonnell19) reported

    @ArloSmartHome Arlo Uk support not replying to my ticket for help

  • DecrimSWNow DecrimSWNow (@DecrimSWNow) reported

    @ArloSmartHome This **** bout to be canceled & of course arlo could care less they got they $$$ when I purchased this trash

  • DecrimSWNow DecrimSWNow (@DecrimSWNow) reported

    I really need to unlock this bullshit just cos @ArloSmartHome sucks & HAS NO CUSTOMER SERVICE NUMBER FOR HELP AT ALL & WE ACTUALLY PAY $9.99 A MONTH FOR THIS BULLSHIT?!!! AFTER PAYING 1K FOR A ******* HOME CAMERA SYSTEM WHAT IN THE ACTUAL ****

  • AbkKyle Chauncy Gardiner (@AbkKyle) reported

    @ArloSmartHome has been absolutely garbage lately- why tf are my cameras suddenly losing connection to the base unit?

  • VersionBen6999 Ben (@VersionBen6999) reported

    Hey @ArloSmartHome ...what's it take to get someone competent to help tech support wise? My question should be simple, but I keep getting foreign reps who can't grasp it...

  • bulldogdev Ash (@bulldogdev) reported

    @Maart003 @ArloSmartHome Nah problem is now resolved. I had to reboot the hub a few times though.

  • TheRealSterk TheRealSterk™️ (@TheRealSterk) reported

    Guess it’s time to switch from @ArloSmartHome because they insist on flooding me with ads every time I open their PAID FOR camera app. What terrible service. #ditchthearlo #arloequalsads

  • Maart003 Maarten👨‍💻🎮🇺🇦 (@Maart003) reported

    @bulldogdev @ArloSmartHome Do you still have this problem? My dad is experiencing the same issue.

  • greg_willson greg_willson (@greg_willson) reported

    My @ArloSmartHome system not working today. Flashing amber on base station. Called a friend. His system also not working. Same symptoms. Arlo?

  • TheAlphaSwede TheAlphaSwede 🇸🇪🇺🇦🇺🇸 (@TheAlphaSwede) reported

    @ArloSmartHome Fix your ****, for this money we want a better service!

  • pwsimerimiaw Buddug~#We need a GE~FBPE~LongCovid~EDS ME ⚫🕷 (@pwsimerimiaw) reported

    @ArloSmartHome I am desperate to have contact with customer care ar Arlo to return an item sent to me in error. I get through to technical support who cannot help. They sold me the wrong item, now say there are 'policies' to stop me getting a collection return.

  • zephiK0 zephiK (@zephiK0) reported

    @ArloSmartHome your latest iOS update is bugged. Shows my camera and base is offline but it isn't. Data is still retrievable in the library

  • jeremygaffer jeremygaffer (He / Him) (@jeremygaffer) reported from Los Angeles, California

    WTF @ArloSmartHome … Literally nothing has changed in my home, doorbell still works, lights still work, but ALL cameras take a ****? What update did you push out? Anybody else?

  • TeslaOptimusAI Optimus (Parody) (@TeslaOptimusAI) reported

    @ArloSmartHome ai need help connecting my baby arlo, I am expecting my second baby but the camera wont connect to my network

  • MusabbirHKhan Musabbir H. Khan (@MusabbirHKhan) reported from Paris, Île-de-France

    @ArloSmartHome is there a limit to how many cameras I could see from HomeKit? I am planning to buy 10, but if there is a limit, it wouldn’t serve my purpose. Need some #help answering the question.

  • DElliotWoods D. Elliot Woods (ELLIOT) (@DElliotWoods) reported

    @ArloSmartHome Hi... are you guys having some sort of issue with online purchasing? I've been trying to make a purchase from your website for 45 minutes now and am getting an error message that suggests I contact you. So... I'm contacting you. Thanks.

  • Kaptivate Kaptivate (@Kaptivate) reported

    @ramalad @ArloSmartHome I won't give them any more money that's for sure. I spent the extra time to figure out how to fix it all but wow it is just gross tactics.

  • ramalad dal (@ramalad) reported

    @Kaptivate @ArloSmartHome What ********...... I would be swapping that **** out for something from a company that cares more about their customers.

  • JoshuaDijamco Joshua Dijamco (@JoshuaDijamco) reported

    @ArloSmartHome Is Arlo down at the moment? All of my cameras are suddenly offline and trying to re-add one of them is failing repeatedly.

  • Herrmann8er Herrmann8er (@Herrmann8er) reported

    @ArloSmartHome why are you changing your logo fom a bird to a house? Do you know how many other apps use a house logo? Why not just leave it alone if it isn't broken? Lol

  • rockitaerials Rockitaerials (@rockitaerials) reported

    @ArloSmartHome @ArloSmartHome - A year of library footage was taken from us with no warning when we replaced a broken Arlo camera. Our account is in good standing. Can you help us get all the footage we paid for back please?

  • ryansam06 Ryan Sam (@ryansam06) reported from Stockton, California

    **** you @ArloSmartHome !!!! Can not step **** up!!!! Lame asssss device. **** is annoying as ****. Yes I'm in wifi 2G piece of **** crap.

  • aligrube Alison Grube (@aligrube) reported

    @ArloSmartHome @Cawths01 Arlo I’ve been trying to get a human to talk to me for three weeks now and you are of no help it’s so absolutely frustrating the worst customer support I’ve ever had

  • aligrube Alison Grube (@aligrube) reported

    @Fatima905769962 @ArloSmartHome I’m having similar and terrible problems with Arlo it’s been three weeks now and they haven’t put me in touch with a human to help me. In the end I had to call my credit card company and block them from taking my money and I’m getting a new system.

  • aligrube Alison Grube (@aligrube) reported

    @ArloSmartHome @Cawths01 Your DM support is terrible and it’s been three weeks now that you’ve been not able to help me. Please put us in touch with humans. I Will not let anybody I care about use your system.

  • aligrube Alison Grube (@aligrube) reported

    @ArloSmartHome Your customer support is terrible. It’s been three weeks now with no help I keep getting emails telling me to do some thing that I’m not able to do and you’re not able to put me in touch with a human to help me. You’re a terrible technology company with no help to the customer.

  • aligrube Alison Grube (@aligrube) reported

    @ArloSmartHome It has been three weeks and you still haven’t resolved my case or put me in touch with a human to help me yet I still get email almost every night from you.

  • QIs4Quantum Q (@QIs4Quantum) reported

    Security System on Oct 21 2022. As such, I am encountering blank pages when I try to pull up a number of web pages Please fix the damage you’ve allowed them to do to my iPhone within 48 hrs or I’ll switch my browser Thank you @AppleSupport @ArloSmartHome @Xfinity

  • khennessy07 Kathleen Hennessy (@khennessy07) reported

    @ArloSmartHome so frustrated with these products and don’t recommend. Brought new camera for house that will NOT set up. Tried to contact support but cannot get live help without paying for service. So I need to give you MORE money just to use the device

  • bbreezyfbaby Bre (@bbreezyfbaby) reported

    @ArloSmartHome is a terrible company. My camera is useless lol do not buy from them.