Arlo

Arlo Outage Map

The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Arlo users affected:

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Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Longmont, CO 5
Denver, CO 2
Berlin, Land Berlin 2
Saint Charles, IL 1
Panama City Beach, FL 1
Willoughby, OH 1
Newland, NC 1
Elk Grove, CA 1
Seedorf, BE 1
Perpignan, Occitanie 1
Williamstown, NJ 1
Suwanee, GA 1
Miami, FL 1
Tarpon Springs, FL 1
Bellville, OH 1
Katy, TX 1
Clearfield, PA 1
New City, NY 1
Littleton, CO 1
Birmingham, AL 1
Toronto, ON 1
Preußisch Oldendorf, NRW 1
Warren, MI 1
Mulhouse, ACAL 1
Hachenburg, Rheinland-Pfalz 1
Marseille, Provence-Alpes-Côte d'Azur 1
Giesen, Lower Saxony 1
Magstadt, Baden-Württemberg Region 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Arlo Issues Reports

Latest outage, problems and issue reports in social media:

  • kevingrice Kevin Grice (@kevingrice) reported

    Bought a 3 pack of @ArloSmartHome cameras from @BestBuy @BestBuySupport One bad camera and being told we have to return all 3 even though 2 are installed. Please help! #CustomerService

  • SerkanUzbey Serkan Uzbey (@SerkanUzbey) reported

    @eBay @ArloSmartHome Hey eBay, Why are you Stealing MY Money!!! I talked to your customer support for 2 hours and they hung up on me without a solution! Transfers between the same two departments over 10 times and no help! I just want my money! #Crookedebay

  • walshi01 Declan (@walshi01) reported

    @ArloSmartHome so I have a base station that will not update, comes online then cannot add cameras because it says the base station is offline. But it’s NOT. What now?

  • PresElectKalEl Kal El (@PresElectKalEl) reported

    @ArloSmartHome your camera system is complete GARBAGE my catalytic converter was stolen off my car ON MY DRIVEWAY and your stupid camera never went off 🤬 #arlocamera #arlo #timeforanewsecuritysystem

  • Storm87139704 Storm 💭 (@Storm87139704) reported

    @ArloSmartHome I want a wireless replacement for my wired doorbell. No idea who designed this setup, but WTF?! Just to change the network, open it, insert metal between 2 LIVE terminals. Can't get the QR code to scan after 20 min. TO CHANGE THE NETWORK!! What?!

  • stuartsimmo Stuart Simpson (@stuartsimmo) reported

    @ArloSmartHome emailed last week to your customer support and haven’t heard anything back. 3 out of 4 of my products are useless and not working. This probably explains the similarities between product and customer care - shengus McKnight! Going to swap products to Ring!!

  • rmsherriff Rebecca (@rmsherriff) reported

    @gardensimple @ArloSmartHome Good to know! That’s garbage.

  • nmtttsd No More Thinking, Time To Start Drinking®️ (@nmtttsd) reported

    @ArloSmartHome why do I have to reboot my base station everyday to get the cameras to detect motion? Firmware 1.16.5.7_830_a530306. Fix it please. Annoying

  • askkevindotcom Calvin (@askkevindotcom) reported

    @ArloSmartHome @CEOAction get better equipment and better app please. currently the service is terrible. #CustomerService

  • BJousiph Banan Jousiph حالمة (@BJousiph) reported

    @ArloSmartHome do you have customers service. I have an issue with my Camera.

  • keoni3 keoni3 (@keoni3) reported

    @ArloSucks @ArloSmartHome They have gone to **** and worse. No annual plans, limited # of cameras supported per base station, and why the hell use base stations anyway! #arlosucks #netgearsucks

  • tcorbett1974 Tommy Corbett (@tcorbett1974) reported

    @ArloSmartHome why does my arlo app opens and I have video but soon as I do anything on the app it tells me arlo is offline. My spotlight which is not through my base works fine. Ever since the last firmware update my base does not stay connected to the internet?

  • GDH_27 Gregory Hartley (@GDH_27) reported

    @niall_mccabe11 @ArloSmartHome Put it on the tree. Pointing at the house. Problem solved.

  • askkevindotcom Calvin (@askkevindotcom) reported

    @Skuli1000 @ArloSmartHome I see that same thing and it's disappointed and a waste of time each time I try and use my system. The company is trash.

  • bradleysiegel Bradley Siegel (@bradleysiegel) reported

    @ArloSmartHome My Hub says it is online with a solid blue light, but all of my cameras say they are offline. I rebooted my modem, what next?

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