Arlo

Arlo Outage Map

The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Arlo users affected:

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Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Longmont, CO 5
Denver, CO 2
Berlin, Land Berlin 2
Panama City Beach, FL 1
Willoughby, OH 1
Newland, NC 1
Elk Grove, CA 1
Seedorf, BE 1
Perpignan, Occitanie 1
Williamstown, NJ 1
Suwanee, GA 1
Miami, FL 1
Tarpon Springs, FL 1
Bellville, OH 1
Katy, TX 1
Clearfield, PA 1
New City, NY 1
Littleton, CO 1
Birmingham, AL 1
Toronto, ON 1
Preußisch Oldendorf, NRW 1
Warren, MI 1
Mulhouse, ACAL 1
Hachenburg, Rheinland-Pfalz 1
Marseille, Provence-Alpes-Côte d'Azur 1
Giesen, Lower Saxony 1
Magstadt, Baden-Württemberg Region 1
Adelaide, SA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Arlo Issues Reports

Latest outage, problems and issue reports in social media:

  • MyLilPeanut8 Peanut (@MyLilPeanut8) reported

    @DiyorioInTheATL @ArloSmartHome I am fed up too! In my mind, All these independent “reviewers” who recommended this system must not be so independent. This system is the worst! And their customer service is even worse!

  • johrghost Peter (@johrghost) reported

    @ArloSmartHome customer service experience is the worst imaginable. Have tried to get help to resolve Arlos issue with Arlo subscription and there is no human to get hold of. My patience is stretched and I contemplating replacing every Arlo cam. #badcustomerexperience

  • MyLilPeanut8 Peanut (@MyLilPeanut8) reported

    @ArloSmartHome arlo still lying and saying “they’ll look into” my refund. Been over a month and still no refund. What is your problem Arlo!? Scammers!!!

  • MyLilPeanut8 Peanut (@MyLilPeanut8) reported

    @andyyyymicccc @ArloSmartHome @RollingStone I am fed up too! In my mind, All these independent “reviewers” who recommended this system must not be so independent. This system is the worst! And their customer service is even worse!

  • ArtemR Artem Russakovskii (@ArtemR) reported

    @ArloSmartHome @ask_Arlo It happened again, at 14-15% which is when battery saver kicks in. This seems to be the cause. The problem is this Arlo notification is not dismissable. Even if I turn off battery saver, it does not go away. Location services continue to be on, so I'm not sure why it complains.

  • MyLilPeanut8 Peanut (@MyLilPeanut8) reported

    @Abbygrm @ArloSmartHome I am fed up too! In my mind, All these independent “reviewers” who recommended this system must not be so independent. This system is the worst! And their customer service is even worse!

  • shanthan_apuri shanthan kumar (@shanthan_apuri) reported from Windsor, Ontario

    @ArloSmartHome Very bad customer service being on line for more than 1+hrs and still there is no update on my request

  • kathleenwattle Kat🦋the🌵Masked Patriot🍀🕊 (@kathleenwattle) reported

    @ArloSmartHome Keeping note of which providers deserve any more of my business. @ArloSmartHome If they can't take a valid issue & handle properly, refuse to escalate as requested, where's incentive to buy more ugly treatment? All: Do you keep buying from those who treat you shabbily?

  • Nandor690 ? (@Nandor690) reported

    @kathleenwattle @ArloSmartHome It’s the norm. I tell anyone that ask; to definitely stay away from these overpriced hunks of garbage

  • Jirizee Jirizee (@Jirizee) reported

    @ArloSmartHome Is your system down?? I can’t log in to my account!

  • Enabors75 Eric Nabors (@Enabors75) reported

    @ArloSmartHome Just purchased Ultra 2 system the battery life is terrible is there something I am missing

  • Giblet15 Ben (@Giblet15) reported

    @ArloSmartHome how do I stop getting emails about Arlo support. We dumped our Arlo stuff forever ago because the support was so terrible.

  • downiethasaint downiethasaint (@downiethasaint) reported

    @JLBaum3 @ArloSmartHome I agree. I was a fan of the Arlo but this crap is coming off the house the first chance I get. Might as well hard wire one. Worst decision by Arlo. Just nickel and dime…..

  • kathleenwattle Kat🦋the🌵Masked Patriot🍀🕊 (@kathleenwattle) reported

    True story: 1 key issue w/ @ArloSmartHome Tried2resolve via cust svc, had to sw 5 reps by ph & chat. 0 fixed BUT they made 6 CASE #s & now pushing me to "Update" 6cases daily ea w/diff reps rotating doing 0. What hellish "service" is this? Nothing resolved+ torment tactic!

  • andyyyymicccc andyyyymicccc (@andyyyymicccc) reported

    @ArloSmartHome @RollingStone Lol **** you guys for charging a subscription to view live streamed videos when that was never a stipulation when purchased. I’m throwing away all your **** and telling everyone I know to never buy any of your products

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