Arlo

Arlo Outage Map

The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Arlo users affected:

Less
More

arlo Hero Image

Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Longmont, CO 4
Denver, CO 2
Marseille, Provence-Alpes-Côte d'Azur 1
Winter Haven, FL 1
Port Huron, MI 1
New York City, NY 1
Pinneberg, Schleswig-Holstein 1
Leigh, England 1
Aachen, NRW 1
Willich, NRW 1
Rieschweiler-Mühlbach, Rheinland-Pfalz 1
Saint-Denis, Réunion 1
Houston, TX 1
Los Angeles, CA 1
Beijing, Beijing Shi 1
Tourcoing, Hauts-de-France 1
Stockport, England 1
Rome, Lazio 1
Dinslaken, NRW 1
City of London, England 1
Ealing, England 1
Canberra, ACT 1
Corona, CA 1
Warrington, PA 1
Saint Charles, IL 1
Panama City Beach, FL 1
Willoughby, OH 1
Newland, NC 1
Elk Grove, CA 1
Seedorf, BE 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Arlo Issues Reports

Latest outage, problems and issue reports in social media:

  • steveynet Steve Young (@steveynet) reported

    @ArloSmartHome This would be a great product if it wasn't constantly on and offline randomly. Even following all of the support and having a router virtually on top of it, same problem. Stay as far away from these as you can. Check out the community forums - Arlo don't care.

  • cjvk Chris von Krogh (@cjvk) reported

    @ArloSmartHome Our experience is when the internet goes out, the battery drains very quickly. Is this a known issue, and is there any way of mitigating?

  • bweeek Briek (@bweeek) reported

    lmao @ArloSmartHome your service is trash

  • gardensimple My Garden has Gone to the Birds (@gardensimple) reported

    @try_thinking0 @ArloSmartHome Tried every fix they offer. They refused to replace. When they work the video quality is the best I’ve found for birds. Yet, they are garbage with no good warranty/crappy support.

  • ProPristine Pristine Pro Commercial Cleaning (@ProPristine) reported

    @ArloSmartHome My camera suddenly stopped working. I called ARLO for help only to be told that I have to pay $100 to fix it. When I asked where it said that, the agent disconnected, and now my Arlo account says that I cant call Arlo, but I can use a chat bot. What's up with that?

  • frizzlefry2 Steven B \m/ \m/ (@frizzlefry2) reported

    @ArloSmartHome hey Arlo. I bought 3 cameras for home security before we traveled. They lasted two days before all 3 went offline and now it seems I have no way to remotely get them back online. Awful

  • extramsg Nick Zukin (@extramsg) reported from McMinnville, Oregon

    @ArloSmartHome now only lets you contact support via their app. But there is a problem and I can't access my doorbell, library, or settings in the app so can't contact support. ****** service, ****** product.

  • carbonowski Michael Carbon (@carbonowski) reported

    @ArloSmartHome hi there for some reason recently my wife and I can no longer be logged in at the same time. Can you help please?

  • BrooklynSEddy Brooklyn (@BrooklynSEddy) reported

    @ArloSmartHome the Arlo baby monitor I purchased does not work. Won’t connect, but plays white noise so it seems like it is. Wi-Fi works perfectly. Sometimes I have to login 10x just to connect, if it will at all. Sometimes I think I’m connected and I’m not. This is a hazard!

  • phinlib phinlib (@phinlib) reported

    @ArloSmartHome Day 5 my Arlo Security system down, no phone support anymore only Chat, case opened last Thursday no response in promised 24-48 hours, today they opened another case referencing first case...support is a joke #arlo #arlosmarthome

  • MiHawkeye Line 🤍🖤 (@MiHawkeye) reported from Northview, Michigan

    @ArloSmartHome I’ve had Arlo for years.. have upgraded models twice. Recordings just randomly stopped working yesterday.. Internet connection great, all armed, all three cameras don’t work… and say online. I can only talk to a virtual bot? Terrible customer service.

  • ncgleason Nancy Gleason (@ncgleason) reported

    @ArloSmartHome I would like to, but 2 of my 4 cameras aren’t working correctly. Your tech ended the help chat without helping - I have the transcript. Your techs on email didn’t help either. Check your DMs for my message.

  • grantpallant Grant Pallant (@grantpallant) reported from Adelaide, State of South Australia

    @ArloSmartHome camera **** can’t talk to someone now can’t subscribe piece of ****

  • thevjoiners jo church 😷 (@thevjoiners) reported

    Hey @ArloSmartHome. It’s nearly 5 weeks now and the only person from your company that’s ever responded is Kamil in tech support. Obviously he can’t help me coz I have no actual tech to support as it was never delivered. Please give me my money back!

  • BBBBillFarlie william f (@BBBBillFarlie) reported

    @ArloSmartHome Your camera is so sensitive it captures random *** card driving up my street, but literally misses the SUV that drove across my lawn this afternoon and destroyed my lamp post??? WTF!!!

Map Check Current Status