Arlo

Arlo Outage Map

The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Arlo users affected:

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Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Longmont, CO 4
Wilson, NC 1
Bodenwöhr, Bavaria 1
Falls Church, VA 1
Wernigerode, Saxony-Anhalt 1
Laplace, LA 1
Smithfield, PA 1
Offenbach, Hessen 1
Vienne, Auvergne-Rhône-Alpes 1
Gif-sur-Yvette, Île-de-France 1
Phoenixville, PA 1
Viersen, NRW 1
Osterrönfeld, Schleswig-Holstein 1
Berlin, Land Berlin 1
Cumbernauld, Scotland 1
Olten, SO 1
Rennes, Bretagne 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Arlo Issues Reports

Latest outage, problems and issue reports in social media:

  • 9_THIRTEEN M (@9_THIRTEEN) reported

    @ArloSmartHome I had my internet go down this past weekend. I had no acces to any of my cameras, no local access, no recodings, nothing. Once your wifi goes out you have nothings with Arlo.

  • Eliks Eliks (@Eliks) reported

    @ArloSmartHome Wrong title - Worst cameras!!

  • GestionV Faith (@GestionV) reported

    @ArloSmartHome Arlo….. worst customer service I experienced. More a toy than a tool! Arlo doesn’t function if temperatures are too low… we don’t all live in California and this should not be sold North . Bought them, we have to live with them until feed up & throw them in the garbage 🤬

  • lacynda__ Lacynda (@lacynda__) reported

    @ArloSmartHome isn't so smart for the home. I've tried over countless support cases and hours to resolve a simple issue. We're being charged for an Arlo Smart subscription, with none of the subscription services enabled on our accounts! #arloessential #arlosmarthome #arlo

  • raynie82 Lizabeth P. Lewis (@raynie82) reported

    @ArloSmartHome I have Arlo cameras but I need help. Is there a # to call @llitig8orDWJ

  • MarianneDuarte Marianne Duarte (@MarianneDuarte) reported

    @ConsumerReports After a week of talks @ArloSmartHome has no idea how to fix the problem. I'm telling you... don't trust @ArloSupportUS

  • Adski11892 Adam Fry (@Adski11892) reported

    @ArloSmartHome Please fix the issue with scrubbing videos in playback on iPad. It’s impossible.

  • irahilt2 Ira Hilt (@irahilt2) reported

    @ArloSmartHome This is getting to be the worst devices. Cameras are good. They sent a notification of a vehicle and person on the porch, yet, it took 8 minutes of attempts to get to see wtf was going on at my home. Logging in shouldn't require 10 minutes

  • MarianneDuarte Marianne Duarte (@MarianneDuarte) reported

    😠 @ArloSmartHome sucks. I've been communicating with @ArloSupportUS for two days now after I stopped receiving push notifications on my iPhone. I have followed all and every step suggested but the issue remains unresolved

  • por2gez Bruins&Browns (@por2gez) reported

    Dont buy @ArloSmartHome products, customer service and product just garbage.

  • TwoScamSam Sammy Springfield (@TwoScamSam) reported

    @ArloSmartHome worst company ever! I’ve never encountered this much lack of support from a company

  • l3oaussie l3oaussie (@l3oaussie) reported

    @cjviscito @ArloSmartHome Same here. Good hardware but bad software.

  • jdopines K. Joel Dickson (@jdopines) reported

    @ArloSmartHome Support system is appalling: a good product is fundamental, but customer services is make or break. A company that tells a customer they are not entitled to help, in home security? Convoluted community access? I planned to expand our system, will find another.

  • Eliks Eliks (@Eliks) reported

    @ArloSmartHome Fantastic quality, only when they work!!! But it is ok, just to drop connection, go offline any time without any reason. Stop charging, just because ... I DONT EVEN ******* KNOW WHY????

  • nutritiongirlWV Sabrina (@nutritiongirlWV) reported

    @ArloSmartHome I’ve been trying to contact customer service through the app and it won’t work. My question is that we have one of our cameras went bad but we have an older system am I able to buy a new camera and just add it to the old system oh will not be compatible?

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