Arlo Outage Map
The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Arlo users affected:
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Online Features
Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Longmont, CO | 3 |
| Denver, CO | 2 |
| Berlin, Land Berlin | 2 |
| Port Huron, MI | 1 |
| New York City, NY | 1 |
| Pinneberg, Schleswig-Holstein | 1 |
| Leigh, England | 1 |
| Aachen, NRW | 1 |
| Willich, NRW | 1 |
| Rieschweiler-Mühlbach, Rheinland-Pfalz | 1 |
| Saint-Denis, Réunion | 1 |
| Houston, TX | 1 |
| Los Angeles, CA | 1 |
| Beijing, Beijing Shi | 1 |
| Tourcoing, Hauts-de-France | 1 |
| Stockport, England | 1 |
| Rome, Lazio | 1 |
| Dinslaken, NRW | 1 |
| City of London, England | 1 |
| Ealing, England | 1 |
| Canberra, ACT | 1 |
| Corona, CA | 1 |
| Warrington, PA | 1 |
| Saint Charles, IL | 1 |
| Panama City Beach, FL | 1 |
| Willoughby, OH | 1 |
| Newland, NC | 1 |
| Elk Grove, CA | 1 |
| Seedorf, BE | 1 |
| Perpignan, Occitanie | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Arlo Issues Reports
Latest outage, problems and issue reports in social media:
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Rebecca
(@rmsherriff) reported
@gardensimple @ArloSmartHome Good to know! That’s garbage.
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Dwayne Head
(@DHead_GGSN) reported
@ArloSmartHome Can you explain to me how my car can get broken into and my Arlo spotlight camera didn’t even detect the motion from 5 feet away??? Unbelievable.
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Banan Jousiph حالمة
(@BJousiph) reported
@ArloSmartHome do you have customers service. I have an issue with my Camera.
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NateTheGreat
(@enhall1985) reported
@ArloSmartHome I just wanted to stop by and say, after 4 years of Arlo and multiple upgrades I realize your systems are absolute **** in all caps. So much is missed if I didn’t have multiple cams in the same area I would never have known. BE WARNED, DONT BUY THIS JUNK.
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Kevin Grice
(@kevingrice) reported
Bought a 3 pack of @ArloSmartHome cameras from @BestBuy @BestBuySupport One bad camera and being told we have to return all 3 even though 2 are installed. Please help! #CustomerService
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Jack Pate
(@arkansas) reported
@ArloSmartHome Arlo base station switches to the same wifi channel of adjacent router no matter what. This is idiotic and fundamentally broken. Please fix.
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Mark
(@Mark_Reah) reported
@ArloSmartHome hi. I have a problem with your cameras. Your web site is not helpful. I was giving a phone number to ring only for it to say there is tech problem. How do I get help and support for products you have sold me ?
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Tisha Luk 📸 🍷 🌎
(@TisheyeLens) reported
from
Barrie, Ontario
@Explorographer @ArloSmartHome It just got to where it was offline more than it was on, so we stopped using it. Not a big deal as I’m home 24/7 these days, but when we start traveling again, I’ll want something in place.
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Re-Anna
(@rakery81) reported
@punchpunch @ArloSmartHome Here to say I've had the same problem. Looks like there are a lot of people not happy with their so called support
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Calvin
(@askkevindotcom) reported
@ArloSmartHome sucks that it takes over 1m to sync up camera to my phone while on the same network. What is it with security about always been last to the show? Well I invested in the system and seems to be a big let down especially coming from a subscriber. #CustomerService
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Kal El
(@PresElectKalEl) reported
@ArloSmartHome your camera system is complete GARBAGE my catalytic converter was stolen off my car ON MY DRIVEWAY and your stupid camera never went off 🤬 #arlocamera #arlo #timeforanewsecuritysystem
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🌎The Explorographer☮️
(@Explorographer) reported
@TisheyeLens @ArloSmartHome Our Nest Doorbell goes offline once in a while. Turned out for us it was a bandwidth limiter on our Router booting it off as it was transmitting video. Also called a QOS setting. The wifi would get congested and the router would reset, booting off the camera.
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Curtis Smyth
(@CSmyth2020) reported
@ArloSmartHome Your company is garbage. I get no support when things stop working and you only have chat bots that don’t help. Not recommending this company to anyone! #terriblesupport
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Jimmy Lin
(@JimmyHLin) reported
@ArloSmartHome I've been ghosted by your CS team. My Arlo lights just stopped working. Help. Case Number: 42445853
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Jesse Case
(@paraskier) reported
@ArloSmartHome why is services always down?
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