Arlo Outage Map
The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Arlo users affected:
Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Longmont, CO | 5 |
| Benton, AR | 1 |
| Cape May, NJ | 1 |
| Sayreville, NJ | 1 |
| Fuxin, Liaoning Sheng | 1 |
| Wilson, NC | 1 |
| Bodenwöhr, Bavaria | 1 |
| Falls Church, VA | 1 |
| Wernigerode, Saxony-Anhalt | 1 |
| Laplace, LA | 1 |
| Smithfield, PA | 1 |
| Offenbach, Hessen | 1 |
| Vienne, Auvergne-Rhône-Alpes | 1 |
| Gif-sur-Yvette, Île-de-France | 1 |
| Phoenixville, PA | 1 |
| Viersen, NRW | 1 |
| Osterrönfeld, Schleswig-Holstein | 1 |
| Berlin, Land Berlin | 1 |
| Cumbernauld, Scotland | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Arlo Issues Reports
Latest outage, problems and issue reports in social media:
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dinsmore/steele
(@dinsmore_steele) reported
@ArloSmartHome we can’t get any help and the app is worthless
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Arlo Community
(@ask_Arlo) reported
@paratracker Thanks for reaching out. Please send us a private message through our official Twitter pages @ArloSmartHome/@ask_Arlo with the following so we can endorse your concern to our support team: - Email add linked to your Arlo acct - Screenshot of the error message - Contact number
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Donald Small 🚜 🇺🇸
(@DonaldSmallz) reported
@ArloSmartHome Ha your supports slow. This was in 2019. Right after that I got rid of arlo cause its over priced and sucks.
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Windex Popsicle
(@WindexPopsicle) reported
I’m not sure which is a worst set up situation, @ArloSmartHome or MyQ. Both suck.
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Wyldfyre
(@m_wildfire) reported
@ArloSmartHome @bluedogprinting This is the worst customer service I've had in a long time.
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Karl Kleiderer
(@Charlottetri) reported
@ArloSmartHome is your subscription server down? I added a doorbell but it won’t activate it because it says I don’t have a subscription so tried updating it. App will not let me.
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Sherri
(@SimplySherriUSA) reported
@ArloSmartHome Cannot live view anymore. Your app is broken! In order to live view I have to toggle off ‘local 2k live streaming’ under video settings. Fix this!!!
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RobXbalboa
(@Rob_balboa) reported
@ArloSmartHome you have the worst marketing setup in history, the software Charge of 9.99 per camera, is the worst idea yet, somehow we can get a 49.00 camera on amazon that has every feature INCLUDED, CVR everything . I have 10 arlo cams and have never once got to use the full software, sad
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Moose Tesourão
(@MooseTesourao) reported
@ArloSmartHome I’ve been having this problem for a while but the Arlo app randomly logs me out without any notification.
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Michael Poli
(@mpoli2ny) reported
@ArloSmartHome this company is straight ****** trash. Don’t buy anything from them. I’m sincerely speaking from experience. Don’t believe me?? Look up Arlo and see how long it takes you to get a number and then when you get that #, tell me if you ever talk to some 1. F these guys
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Jim
(@James_Andrew33) reported
@ArloSmartHome products are such garbage. Only thing worse than the products themselves is their incredible lack of customer support. Looking for better options like @Ring
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Arlo Community
(@ask_Arlo) reported
@paratracker (1/2) Thanks for reaching out. Please send us a DM through our official Twitter pages @ArloSmartHome or @ask_Arlo with the following so we can endorse your concern to our support team: - Email add linked to your Arlo acct - Screenshot of the error message - Contact # & time zone
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—N—
(@NarlaForQueen) reported
@allanritchie911 @ArloSmartHome That's pretty bad service that availability to technical support depends on your subscription 😕
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Sophie St. Clare
(@paratracker) reported
@ArloSmartHome Are you ever going to fix the server-side bug that shows two (of my twelve) cameras off-line on the web interface, when they show online on the app? It's irritating and it's obviously NOT the device or the network (i.e. a setup issue).
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Arlo Camera Support
(@InfoarloS) reported
@DonaldSmallz @ArloSmartHome The Official Arlo Support to Resolve Your Technical Issues Regarding Your Arlo Security Cameras and Base Stations. For More Help Contact On: +1-855-955-4001.