Arlo Outage Map

The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Arlo users affected:


Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:
Location Reports
Windsor, ON 2
Melbourne, VIC 2
Berlin, Land Berlin 2
Göppingen, Baden-Württemberg Region 2
Alabaster, AL 2
Minneapolis, MN 1
Chambers, NE 1
Marssac-sur-Tarn, Occitanie 1
Cincinnati, OH 1
Paris, Île-de-France 1
Guayaquil, Provincia del Guayas 1
Mons, Wallonia 1
Fort Worth, TX 1
Osaka, Ōsaka-fu 1
Williston, ND 1
Bordeaux, Nouvelle-Aquitaine 1
Basel, BS 1
Frederick, MD 1
Bottrop, NRW 1
Bicester, England 1
Hennef, NRW 1
Bedford, MA 1
Fosses, Île-de-France 1
Henstedt-Ulzburg, Schleswig-Holstein 1
Hagen, NRW 1
Noida, UP 1
Crestview, FL 1
Sechelt, BC 1
Berwick, ME 1
Memphis, TN 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Arlo Issues Reports

Latest outage, problems and issue reports in social media:
  • Doc Holliday (@jiggywitit75) reported

    @ArloSmartHome Do not buy! Absolute Garbage. Arlo Pro 3 is more troublesome than it’s worth. Base station won’t stay connected and camera battery life is pitiful. Customer support is horrible.

  • Christina Damiano (@_MrsDamiano) reported

    Literally came back to Twitter just to let everyone know what trash @ArloSmartHome is. Useless.

  • Cynthia D (@CynthiaDrewT) reported

    @ArloSmartHome I've spent a good deal of money on your system and the lack of customer support is unacceptable. The App is not connecting to the internet. The chat" is a study in circular frustration. I tried a subscription to "escalate" to no avail. Fix the problem.

  • Proud to be Ultra MAGA (@InGodWeTrust614) reported from Tega Cay, South Carolina

    @ArloSmartHome even though I've set video doorbell to no vehicles, I get every single frigging vehicle that comes or goes down my street. What's the deal????

  • SelimBingol (@SelimBingol) reported

    @ArloSmartHome upgraded my iphone and now the app doesn’t work. Customer service is no help. Cameras are useless now.

  • Christina Damiano (@_MrsDamiano) reported

    @ArloSmartHome has got to be the worst company I’ve ever dealt with. They’ve been “fixing” an issue since January. Charging me monthly for non-working equipment, also refuse to cancel my subscription or refund anything.

  • Christina Damiano (@_MrsDamiano) reported

    @ArloSmartHome I wouldn’t use your equipment if I got it for free. Straight trash.

  • faces (@facesOfEth) reported

    @NoKapRich @ArloSmartHome Yeah they’re pretty bad. And their support is nonexistent. I hear the UniFi ones are much better.

  • Ñįhîłüś (@TheRealRDH) reported

    @ArloSmartHome you need to fix your app. I’ve tried to scan the QR code with my iPhone 14 Max Pro for 10+ mins now. Your app will not allow the camera to auto focus. I can take a crystal clear pic of it less than an inch away but your app can’t read it. I can’t pair.

  • Alison Grube (@aligrube) reported

    @ArloSmartHome your support team and customer service is the worst I have ever experienced! Not only could you NEVER connect me with a human or solve my problem, you are now sending me unrelated problems to solve. You are NOT a smart technology company... not smart at all.

  • Bre (@bbreezyfbaby) reported

    @ArloSmartHome is a terrible company. My camera is useless lol do not buy from them.

  • beth (@beth_fennell) reported

    @ArloSmartHome my app keeps saying the server is down so I can’t view any of my footage from today. Is this an issue your side or mine?

  • ✖️Tony Berg and 1635 others (@BergTonyXbox) reported

    @ArloSmartHome so disappointed with you guys. Both my cameras won’t connect. Yes they are a little older but just because I don’t pay a monthly subscription you guys refuse to help me with my product. Shame on you. Time to switch to a different company.

  • Alison Grube (@aligrube) reported

    @ArloSmartHome There is no relaxing with you when I can’t get a person on the phone to help me with the fact you’re billing me for something I don’t use and you can’t find my account. Daily I’m getting new emails about things that you think I have done wrong so that you can’t stop billing me.

  • faces (@facesOfEth) reported

    @NoKapRich @ArloSmartHome For fun try to get a download of a video from some time to another if you subscribe to their timeline service. Spoiler: you can’t. You have to stream it then screen record. The fun part is when the video freezes and you have to reload their whole **** website to restart streaming

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