Arlo Outage Map
The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Arlo users affected:
Check Current Status
Online Features
Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Longmont, CO | 6 |
| Wilson, NC | 1 |
| Bodenwöhr, Bavaria | 1 |
| Falls Church, VA | 1 |
| Wernigerode, Saxony-Anhalt | 1 |
| Laplace, LA | 1 |
| Smithfield, PA | 1 |
| Offenbach, Hessen | 1 |
| Vienne, Auvergne-Rhône-Alpes | 1 |
| Gif-sur-Yvette, Île-de-France | 1 |
| Phoenixville, PA | 1 |
| Viersen, NRW | 1 |
| Osterrönfeld, Schleswig-Holstein | 1 |
| Berlin, Land Berlin | 1 |
| Cumbernauld, Scotland | 1 |
| Olten, SO | 1 |
| Rennes, Bretagne | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Arlo Issues Reports
Latest outage, problems and issue reports in social media:
-
freddy0872
(@freddy0872) reported
@ArloSmartHome hey! Love your cameras I now have 5! But I have an issue sometimes with a couple of the essential spotlight cams. Where they say they are offline. I have them plugged in and charged... Any idea why this would be happening?
-
ArneCarl
(@ArneCarl) reported
@ArloSmartHome Nothing new came from the extensive DMs I sent to @ArloSmartHome support and somebody called with no help! Worst off shore support I have ever experienced. I canceled Smart plan and will give the Arlo cameras to my enemies!
-
Christopher “CJ” Herring aka Christy Furr™
(@ChristopherCJH1) reported
@ArloSmartHome I told the CEO I’d be telling her about some of the many issues on LinkdIn… Hopefully she’ll look into the issue before I have to kill another African illegal trying to play me…
-
TenBear
(@Tenbear24) reported
@ArloSmartHome No customer support at all. Not in app and not on phone. Arlo cameras break within 90 days. Have 3 cameras. All broken and worthless. Spend money on different brand. Avoid ARLO at all cost. #ArloCameras
-
ArneCarl
(@ArneCarl) reported
@ArloSmartHome I am frustrated with @ArloSmartHome support. My ISP canceled email and my login info is lost. Was told to remove all cameras on my iPhone app and call back to cancel plan. Now they cannot cancel plan. After long argumentation the lady will contact second tier! Catch 22!
-
Not Jerry
(@hoodg555) reported
@ArloSmartHome Cute video. I would share one too but my Arlo Pro 4 stopped working after 60 days. Wasted days trying to fix through Arlo app. No support to be found
-
Debbie Wanser
(@DebbieWanser) reported
@ArloSmartHome Warning! Arlo Go users having problems in the last month or so. Our cameras having problems connecting and going offline. Doesn’t seem to be Att issue. See complaints in Arlo support no resolution. Just too bad had camera for years no issues. I need for elderly parent.
-
Sam
(@Samg2930) reported
@ArloSmartHome is there a way to turn off vehicular alerts my family live on a busy road and it’s a nightmare draining battery not even had it up a week
-
Emmel
(@emmelem1) reported
@ArloSmartHome $200 for a camera that doesn’t come with a monitor and is super slow to load when you open the app. Then the charging port stops working I’m sent a replacement with the same issue and now I’m blocked from being helped 👍🏻👍🏻👍🏻👍🏻👍🏻
-
Conrad Yoder
(@conradyoder) reported
@ArloSmartHome I just got some cameras, but was charged for an Arlo Secure plan, even though I was still in the free trial period. Chat support won't help with getting the charges reimbursed. Can you help?
-
Doug Markham
(@DougMarkham123) reported
from
Tullahoma, Tennessee
If this **** don’t get fixed soon, we will definitely be finding another provider… this is ridiculous and I’m PISSED @ArloSmartHome
-
NurseLife2021
(@nurse4change) reported
@ArloSmartHome #ArloNotSoSmartHome Wide Scale Outage Nightshift workers you can't check home when you notice motion at 4am, thats really ridiculously crazy. What's the excuse this time @ArloSmartHome ?
-
美花
(@LawChick85) reported
I will NEVER buy or recommend an @ArloSmartHome camera to anyone! They won't help if you have a problem, UNLESS you want to pay for premium, which doesn't even include live monitoring! I will be replacing all of my cameras for a different brand.
-
𝐊𝐢𝐝𝐡𝐚𝐜𝐤.𝐞𝐭𝐡
(@kidhack) reported
Never buying anything from @NETGEAR @NETGEARgaming or @ArloSmartHome ever again. Company makes **** products that never work and then chargers you for customer support. Going to ******* burn these excuses for electronics rather than sell them and make someone else live in hell.
-
@twowheel
(@twowheel) reported
@jp2e Here’s the problem I have with these reviews. They r not effective for any length of time. They don’t address how a product holds up over time. Take the @ArloSmartHome doorbell for instance. 6 months to 1 yr after installing the required paid service produces consistent issues.
Check Current Status