Arlo Outage Map
The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Arlo users affected:
![arlo Hero Image](https://itsdcdn.com/art/share8/en/202109042117/arlo.png)
Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Sacramento, CA | 3 |
San Francisco, CA | 2 |
Anchorage, AK | 2 |
Adelaide, SA | 2 |
Paris, Île-de-France | 1 |
Kuala Lumpur, KUL | 1 |
Atlanta, GA | 1 |
Greenville, SC | 1 |
New York City, NY | 1 |
Ballerup, Region Hovedstaden | 1 |
Langenfeld, NRW | 1 |
McKinney, TX | 1 |
Harrisburg, PA | 1 |
Boston, MA | 1 |
Fleury-les-Aubrais, Centre-Val de Loire | 1 |
Roussillon, Auvergne-Rhône-Alpes | 1 |
Rome, Lazio | 1 |
Seattle, WA | 1 |
Olmstedville, NY | 1 |
Quevedo, Provincia de Los Ríos | 1 |
Charlotte, NC | 1 |
Fuenlabrada, Comunidad de Madrid | 1 |
Neu-Anspach, Hessen | 1 |
Wigan, England | 1 |
Hyderabad, TG | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Arlo Issues Reports
Latest outage, problems and issue reports in social media:
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Doug (@BULLYDOG77) reported
@ArloSmartHome Is arlo down today ?
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Citizen Mane (@HoosierFordMan) reported
@ArloSmartHome hey Arlo! Maybe you should stop telling people that it’s their internet that causes every single issue that arises with your cameras! I spent two hours chatting with your worthless support team on the app and that’s all they can offer when it’s so clearly hardware
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Kristina (@KNanaG1) reported
@ArloSmartHome Arlo we have a problem, I can no longer connect to a 2.4 ghz and now my floodlight camera is useless. Can you help?
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TCOLLEGECUSE (@TCOLLEGECUSE) reported
@ArloSmartHome @mbmcrae My frustration with your company and its poor customer service has reached a tweetable moment unfortunately. It is fine for a company to discontinue products. That is common, but to not arm your customer success associates with the proper information and
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Colin (@wHENigEToFF) reported
So sick of @ArloSmartHome cams. Constant issues. I was sold on the features, but 2 out of 4 appear offline constantly; I'm lucky if a battery lasts 2 weeks on the optimized setting NOT the 3 or 6 months Arlo claims; my Apple TV sees them fine, but MY.Arlo sees them rebooting. FML
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nooriiiii🇮🇶 (@nunu_nooor) reported
If you want the absolute worst security camera buy an Arlo @ArloSmartHome
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mauriciobond (@mauriciobond23) reported
@ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”
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LXP (https://spacekaren.sucks/learningxp) (@learningxp) reported
@ArloSmartHome Trying to upgrade my EOL cameras. Credit card got charged the full amount twice. The CS chats were filled with canned answers and completely unhelpful. No idea if my order is good or not. It's been a while since I've had customer service this bad.
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Mircea Piturca (@mirceadesign) reported
@ArloSmartHome has probably the worst customer support ever. I have contacted them several weeks ago and I still did not received any response. Amazing how these companies treat customers nowadays
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Dante Hinojosa (@dinferno21) reported
@ArloSmartHome Worst product ever definitely get a @ring instead
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mauriciobond (@mauriciobond23) reported
@ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”
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Jeff Karotkin (@jhkarotkin) reported
@ArloSmartHome I have been with Arlo for four years. I got an EOL notice, so I bought new equip today. I was charged twice for the cams and customer support can't/won't help me. Today's interaction was the worst CS experience I have had w/ any Co in years. #NPSscore is Zero!
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Melissa (@llprncs) reported
@ArloSmartHome @ring I bet ring doorbell would help me set up my doorbell if I got one from them how is Arlo such a piece of junk the entire company no one can help four months later still no doorbell set up
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Hugo Cruz (@Hugeduar27) reported
@ArloSmartHome My Arlo Essential Wireless Security Camera 3 Pack the battery don't work, i have 6 months with this cameras and the life battery is around 1 hour... i need help with this...
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Craig Allen (@CraigAllen0921) reported
@ArloSmartHome WTF Arlo. Will not sell me my upgrade cameras because I live in NC or is it because I'm not woke! I'm a huge @NETGEAR fan with a lot of their product. I'm about to throw everything out and go find the equipment else where! UNBELIEVABLE