Arlo

Arlo Outage Map

The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Arlo users affected:

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Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Longmont, CO 3
Denver, CO 2
Berlin, Land Berlin 2
Port Huron, MI 1
New York City, NY 1
Pinneberg, Schleswig-Holstein 1
Leigh, England 1
Aachen, NRW 1
Willich, NRW 1
Rieschweiler-Mühlbach, Rheinland-Pfalz 1
Saint-Denis, Réunion 1
Houston, TX 1
Los Angeles, CA 1
Beijing, Beijing Shi 1
Tourcoing, Hauts-de-France 1
Stockport, England 1
Rome, Lazio 1
Dinslaken, NRW 1
City of London, England 1
Ealing, England 1
Canberra, ACT 1
Corona, CA 1
Warrington, PA 1
Saint Charles, IL 1
Panama City Beach, FL 1
Willoughby, OH 1
Newland, NC 1
Elk Grove, CA 1
Seedorf, BE 1
Perpignan, Occitanie 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Arlo Issues Reports

Latest outage, problems and issue reports in social media:

  • Robinredbrest2 Robinredbrest (@Robinredbrest2) reported

    @ArloSmartHome is everyone's app saying it can not retrieve any footage. My app has been down for 24 hours now?

  • _MrsDamiano Christina Damiano (@_MrsDamiano) reported

    @ArloSmartHome has got to be the worst company I’ve ever dealt with. They’ve been “fixing” an issue since January. Charging me monthly for non-working equipment, also refuse to cancel my subscription or refund anything.

  • James_Andrew33 Jim (@James_Andrew33) reported

    @ArloSmartHome products are such garbage. Only thing worse than the products themselves is their incredible lack of customer support. Looking for better options like @Ring

  • InfoarloS Arlo Camera Support (@InfoarloS) reported

    @DonaldSmallz @ArloSmartHome The Official Arlo Support to Resolve Your Technical Issues Regarding Your Arlo Security Cameras and Base Stations. For More Help Contact On: +1-855-955-4001.

  • Charlottetri Karl Kleiderer (@Charlottetri) reported

    @ArloSmartHome is your subscription server down? I added a doorbell but it won’t activate it because it says I don’t have a subscription so tried updating it. App will not let me.

  • dinsmore_steele dinsmore/steele (@dinsmore_steele) reported

    @ArloSmartHome we can’t get any help and the app is worthless

  • DonaldSmallz Donald Small 🚜 🇺🇸 (@DonaldSmallz) reported

    @ArloSmartHome Ha your supports slow. This was in 2019. Right after that I got rid of arlo cause its over priced and sucks.

  • beth_fennell beth (@beth_fennell) reported

    @ArloSmartHome my app keeps saying the server is down so I can’t view any of my footage from today. Is this an issue your side or mine?

  • TheRealRDH Ñįhîłüś (@TheRealRDH) reported

    @ArloSmartHome you need to fix your app. I’ve tried to scan the QR code with my iPhone 14 Max Pro for 10+ mins now. Your app will not allow the camera to auto focus. I can take a crystal clear pic of it less than an inch away but your app can’t read it. I can’t pair.

  • NoKapRich rich (-448.eth) (@NoKapRich) reported

    Is it just me, or am I really only able to use this Arlo **** on one device.. Nor does it save footage.. What ******* purpose does that serve. Save y’alls money & time.. this is bullshit and fraud. Lmao. @ArloSmartHome

  • SpoonBTW Spn (@SpoonBTW) reported

    @ArloSmartHome your doorbell is terrible, isn't connected half the time and ya'll want a monthly subscription for it to barely work??

  • _MrsDamiano Christina Damiano (@_MrsDamiano) reported

    Literally came back to Twitter just to let everyone know what trash @ArloSmartHome is. Useless.

  • InGodWeTrust614 Proud to be Ultra MAGA (@InGodWeTrust614) reported from Tega Cay, South Carolina

    @ArloSmartHome even though I've set video doorbell to no vehicles, I get every single frigging vehicle that comes or goes down my street. What's the deal????

  • SelimBingol SelimBingol (@SelimBingol) reported

    @ArloSmartHome upgraded my iphone and now the app doesn’t work. Customer service is no help. Cameras are useless now.

  • TracksAllDay TracksAllDay.eth (@TracksAllDay) reported

    Basura, my @ArloSmartHome video library is always having issues. I thought Ring was trash, but Arlo is there too.

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