Arlo

Arlo Outage Map

The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Arlo users affected:

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Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Longmont, CO 12
Clinton Township, MI 2
Berlin, Land Berlin 2
Lausanne, VD 1
Somerset, PA 1
Falkensee, Brandenburg 1
Yvetot-Bocage, Normandie 1
London, England 1
Levallois-Perret, Île-de-France 1
Essen, NRW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Arlo Issues Reports

Latest outage, problems and issue reports in social media:

  • Eliks Eliks (@Eliks) reported

    @ArloSmartHome Wrong title - Worst cameras!!

  • Real_MartyMcFly Eric LaPorte (@Real_MartyMcFly) reported

    @ArloSmartHome the scheduling feature in your app is horrible. I would think being a leader in security it would be better. Paid lots of money and I have to manually arm and disarm certain parts of the day. Fix it!

  • por2gez Bruins&Browns (@por2gez) reported

    Dont buy @ArloSmartHome products, customer service and product just garbage.

  • gilmie76 The Inevitable Hulk (@gilmie76) reported

    @CNN And still, @ArloSmartHome can’t give us offline notifications.

  • Elaine665Laura LauraElaine665 (@Elaine665Laura) reported

    @ArloSmartHome Why do I suddenly have to pay for the cameras when they were working perfectly fine up until about a month ago? I’ve had these cameras for about two years and I paid over $400 at Costco. I cannot get a live agent to talk to me and fix this issue.

  • cashway34 Cashway (@cashway34) reported

    @ArloSmartHome We've already upgraded to Google Nest, like smart consumers, but I just really feel obligated to tell everyone how terrible @ArloSmartHome is. If I save just one person from buying an Arlo product, I will be happy.

  • jonbaker1968 Jon Baker 💙 (@jonbaker1968) reported

    @LoudMouthTre @ArloSmartHome Mine go for periods when they’re fine. Then they randomly disconnect, run the batteries down and then I have to jump through hoops to reconnect them. #1 thing you need in a security system is reliability

  • wrench_wrench_ Wrench 🇺🇸🚨🇺🇸 (@wrench_wrench_) reported

    I am pretty disappointed lately with my @ArloSmartHome go cameras with cell service provided by @ATT. They keep going offline. 20 miles apart. Tried everything. Seems like it’s pretty common as of the last month with other customers. What’s up with them????

  • HoldmyRights Hey America, Hold my Civil Rights (@HoldmyRights) reported

    @ArloSmartHome "help" has a computer system that thinks it is smarter than you are--I need a real live person. I guess that is asking for too much. Damn since I have been a customer for YEARS. recommended them too. NO LONGER!!!

  • TDubbs69 TDubbs (@TDubbs69) reported

    @AutonomousHoag @ArloSmartHome I couldn’t agree more! I had an issue with my account where it started to not recognize my device and I couldn’t sign in. Had to create a new account but Arlo is not able to cancel my old account! Keep telling me to log in which I can’t do. This service is ******* GARBAGE!!

  • JennVell Jenn Vell (@JennVell) reported

    @ArloSmartHome “Arlo support phone # for location” is a lie. Went thru auto support and it couldn’t help. It said - Give email and we’ll contact you. Weeks later still nothing. NO way to talk to anyone bout my faulty device. And I’m told won’t be able to becuz don’t pay $2.99?!?

  • DavidJo04743086 David Jones (@DavidJo04743086) reported

    @Big_Stank19 @KatMykals @ArloSmartHome LOL the only thing my damn cameras have picked up are my cats doing random **** during the night.

  • leowifeaf Jess (@leowifeaf) reported

    @ArloSmartHome I want my account deleted. Can’t get the cameras to connect. No one will help.

  • AutonomousHoag Marc Hoag (mask, vax, and prevent 3*C) (@AutonomousHoag) reported

    @ArloSmartHome is pure garbage. Replacement camera suffering the same constant disconnect issues as first one. How can their engineers build this and say, yes, this is ready for production.

  • raynie82 Lizabeth P. Lewis (@raynie82) reported

    @ArloSmartHome I have Arlo cameras but I need help. Is there a # to call @llitig8orDWJ

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