Arlo Outage Map
The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Arlo users affected:
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Online Features
Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Longmont, CO | 3 |
| Phoenixville, PA | 1 |
| Viersen, NRW | 1 |
| Osterrönfeld, Schleswig-Holstein | 1 |
| Berlin, Land Berlin | 1 |
| Cumbernauld, Scotland | 1 |
| Olten, SO | 1 |
| Rennes, Bretagne | 1 |
| Delray Beach, FL | 1 |
| Miami, FL | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Winter Haven, FL | 1 |
| Port Huron, MI | 1 |
| New York City, NY | 1 |
| Pinneberg, Schleswig-Holstein | 1 |
| Leigh, England | 1 |
| Aachen, NRW | 1 |
| Willich, NRW | 1 |
| Rieschweiler-Mühlbach, Rheinland-Pfalz | 1 |
| Saint-Denis, Réunion | 1 |
| Houston, TX | 1 |
| Los Angeles, CA | 1 |
| Beijing, Beijing Shi | 1 |
| Tourcoing, Hauts-de-France | 1 |
| Stockport, England | 1 |
| Rome, Lazio | 1 |
| Dinslaken, NRW | 1 |
| City of London, England | 1 |
| Ealing, England | 1 |
| Canberra, ACT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Arlo Issues Reports
Latest outage, problems and issue reports in social media:
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M
(@9_THIRTEEN) reported
@ArloSmartHome I had my internet go down this past weekend. I had no acces to any of my cameras, no local access, no recodings, nothing. Once your wifi goes out you have nothings with Arlo.
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l3oaussie
(@l3oaussie) reported
@LoudMouthTre @ArloSmartHome Yeah, I am on the same page. Great hardware but bad software. I'm looking for a new system now.
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KnitGnosis
(@KnitGnosis) reported
@ArloSmartHome is pretty terrible and their support sucks. Spent the past hour trying to get support just to be told it requires a subscription then to have 3 agents just leave me on read and leave the online chat.
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Jon Baker 💙
(@jonbaker1968) reported
@LoudMouthTre @ArloSmartHome Mine go for periods when they’re fine. Then they randomly disconnect, run the batteries down and then I have to jump through hoops to reconnect them. #1 thing you need in a security system is reliability
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Lando Universe 💎
(@AngryBrownNoser) reported
How my life is going: My car was broken into and money was stolen > go online and buy security cameras only to get more money stolen from the SECURITY COMPANY later on!!! The irony… 🥶 #donttrust @ArloSmartHome
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Adam Fry
(@Adski11892) reported
@ArloSmartHome Please fix the issue with scrubbing videos in playback on iPad. It’s impossible.
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l3oaussie
(@l3oaussie) reported
@cjviscito @ArloSmartHome Same here. Good hardware but bad software.
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l3oaussie
(@l3oaussie) reported
@ArloSmartHome Only If excluded the bugged software and slow connection...
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Eric LaPorte
(@Real_MartyMcFly) reported
@ArloSmartHome the scheduling feature in your app is horrible. I would think being a leader in security it would be better. Paid lots of money and I have to manually arm and disarm certain parts of the day. Fix it!
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ExitOnly
(@ExtiOnly) reported
@ArloSmartHome Hey Guys! Are you serious about the "no support" policy? I can unfortunately not reinstall my arlo-cameras and there seem no help available for me. No support at all :(
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Bruins&Browns
(@por2gez) reported
Dont buy @ArloSmartHome products, customer service and product just garbage.
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Faith
(@GestionV) reported
@ArloSmartHome Arlo….. worst customer service I experienced. More a toy than a tool! Arlo doesn’t function if temperatures are too low… we don’t all live in California and this should not be sold North . Bought them, we have to live with them until feed up & throw them in the garbage 🤬
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Sammy Springfield
(@TwoScamSam) reported
@ArloSmartHome worst company ever! I’ve never encountered this much lack of support from a company
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Jess
(@leowifeaf) reported
@ArloSmartHome I want my account deleted. Can’t get the cameras to connect. No one will help.
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Marianne Duarte
(@MarianneDuarte) reported
@ConsumerReports After a week of talks @ArloSmartHome has no idea how to fix the problem. I'm telling you... don't trust @ArloSupportUS
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