Arlo

Arlo Outage Map

The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Arlo users affected:

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Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Longmont, CO 4
Wilson, NC 1
Bodenwöhr, Bavaria 1
Falls Church, VA 1
Wernigerode, Saxony-Anhalt 1
Laplace, LA 1
Smithfield, PA 1
Offenbach, Hessen 1
Vienne, Auvergne-Rhône-Alpes 1
Gif-sur-Yvette, Île-de-France 1
Phoenixville, PA 1
Viersen, NRW 1
Osterrönfeld, Schleswig-Holstein 1
Berlin, Land Berlin 1
Cumbernauld, Scotland 1
Olten, SO 1
Rennes, Bretagne 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Arlo Issues Reports

Latest outage, problems and issue reports in social media:

  • lacynda__ Lacynda (@lacynda__) reported

    @ArloSmartHome isn't so smart for the home. I've tried over countless support cases and hours to resolve a simple issue. We're being charged for an Arlo Smart subscription, with none of the subscription services enabled on our accounts! #arloessential #arlosmarthome #arlo

  • KnitGnosis KnitGnosis (@KnitGnosis) reported

    @ArloSmartHome is pretty terrible and their support sucks. Spent the past hour trying to get support just to be told it requires a subscription then to have 3 agents just leave me on read and leave the online chat.

  • ExtiOnly ExitOnly (@ExtiOnly) reported

    @ArloSmartHome Hey Guys! Are you serious about the "no support" policy? I can unfortunately not reinstall my arlo-cameras and there seem no help available for me. No support at all :(

  • Real_MartyMcFly Eric LaPorte (@Real_MartyMcFly) reported

    @ArloSmartHome the scheduling feature in your app is horrible. I would think being a leader in security it would be better. Paid lots of money and I have to manually arm and disarm certain parts of the day. Fix it!

  • Perlind4 P3R 1InD (@Perlind4) reported

    @troyhunt @ArloSmartHome Or use notepad to rember them think it was salmon founder of an old antivirus program that told user to "Write the password down and stick it to your screen and when viruses can read post-it notes I will retire" Password manager is really good to have!!

  • irahilt2 Ira Hilt (@irahilt2) reported

    @ArloSmartHome This is getting to be the worst devices. Cameras are good. They sent a notification of a vehicle and person on the porch, yet, it took 8 minutes of attempts to get to see wtf was going on at my home. Logging in shouldn't require 10 minutes

  • margeekrebs Margee Krebs (@margeekrebs) reported

    @ArloSmartHome It’s now 1/18. I have been trying to get my malfunctioning doorbell replaced since 1/7. @wirecutter - Please rethink your recommendation! This is a nightmare!

  • amdphreak Ryan Johnson (@amdphreak) reported

    @ArloSmartHome why is your indoor camera $99 when the outdoor is the same price, also shoots color night vision, is weather resistant, and battery powered, and every other spec is the same? That indoor camera costs nothing to design and produce, uses the same code-base, etc. Bad!

  • MarianneDuarte Marianne Duarte (@MarianneDuarte) reported

    😠 @ArloSmartHome sucks. I've been communicating with @ArloSupportUS for two days now after I stopped receiving push notifications on my iPhone. I have followed all and every step suggested but the issue remains unresolved

  • Adski11892 Adam Fry (@Adski11892) reported

    @ArloSmartHome Please fix the issue with scrubbing videos in playback on iPad. It’s impossible.

  • l3oaussie l3oaussie (@l3oaussie) reported

    @LoudMouthTre @ArloSmartHome Yeah, I am on the same page. Great hardware but bad software. I'm looking for a new system now.

  • l3oaussie l3oaussie (@l3oaussie) reported

    @ArloSmartHome Only If excluded the bugged software and slow connection...

  • Eliks Eliks (@Eliks) reported

    @ArloSmartHome Wrong title - Worst cameras!!

  • jonbaker1968 Jon Baker 💙 (@jonbaker1968) reported

    @LoudMouthTre @ArloSmartHome Mine go for periods when they’re fine. Then they randomly disconnect, run the batteries down and then I have to jump through hoops to reconnect them. #1 thing you need in a security system is reliability

  • jdopines K. Joel Dickson (@jdopines) reported

    @ArloSmartHome Support system is appalling: a good product is fundamental, but customer services is make or break. A company that tells a customer they are not entitled to help, in home security? Convoluted community access? I planned to expand our system, will find another.

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