Arlo

Arlo Outage Map

The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Arlo users affected:

Less
More

arlo Hero Image

Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Longmont, CO 5
Wernigerode, Saxony-Anhalt 1
Laplace, LA 1
Smithfield, PA 1
Offenbach, Hessen 1
Vienne, Auvergne-Rhône-Alpes 1
Gif-sur-Yvette, Île-de-France 1
Phoenixville, PA 1
Viersen, NRW 1
Osterrönfeld, Schleswig-Holstein 1
Berlin, Land Berlin 1
Cumbernauld, Scotland 1
Olten, SO 1
Rennes, Bretagne 1
Delray Beach, FL 1
Miami, FL 1
Marseille, Provence-Alpes-Côte d'Azur 1
Winter Haven, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Arlo Issues Reports

Latest outage, problems and issue reports in social media:

  • Rob_balboa RobXbalboa (@Rob_balboa) reported

    @ArloSmartHome you have the worst marketing setup in history, the software Charge of 9.99 per camera, is the worst idea yet, somehow we can get a 49.00 camera on amazon that has every feature INCLUDED, CVR everything . I have 10 arlo cams and have never once got to use the full software, sad

  • katp25 Kathryn Gainey (@katp25) reported

    @ArloSmartHome worst customer service ever! Refuses to cancel my service. I no longer have the device and have been trying to cancel since June 28th. No one calls me back or answers me in anyway. Crooks!

  • dinsmore_steele dinsmore/steele (@dinsmore_steele) reported

    @ArloSmartHome why is nothing working? Tech support is useless. Help.

  • MooseTesourao Moose Tesourão (@MooseTesourao) reported

    @ArloSmartHome I’ve been having this problem for a while but the Arlo app randomly logs me out without any notification.

  • facesOfEth faces (@facesOfEth) reported

    @NoKapRich @ArloSmartHome For fun try to get a download of a video from some time to another if you subscribe to their timeline service. Spoiler: you can’t. You have to stream it then screen record. The fun part is when the video freezes and you have to reload their whole **** website to restart streaming

  • DonaldSmallz Donald Small 🚜 🇺🇸 (@DonaldSmallz) reported

    @ArloSmartHome Ha your supports slow. This was in 2019. Right after that I got rid of arlo cause its over priced and sucks.

  • beth_fennell beth (@beth_fennell) reported

    @ArloSmartHome my app keeps saying the server is down so I can’t view any of my footage from today. Is this an issue your side or mine?

  • InfoarloS Arlo Camera Support (@InfoarloS) reported

    @DonaldSmallz @ArloSmartHome The Official Arlo Support to Resolve Your Technical Issues Regarding Your Arlo Security Cameras and Base Stations. For More Help Contact On: +1-855-955-4001.

  • grouchymacfly GrouchyMac (@grouchymacfly) reported

    When did @ArloSmartHome become such crap! Piece of crap! Not worth the HomeKit support. Awful live streaming. Adding a doorbell… oh just scan de QR… guess what camera lens being used the wrong one can’t get close enough or it’s too far. Piece of ****.

  • Kahuna_2010 Paul (Go Avs!) (@Kahuna_2010) reported

    You planning on fixing the 2K video streaming or nah? @ArloSmartHome and dont send a link to “how to _______”. I know how to ________. It’s also in your knowledge base as a know problem.

  • SelimBingol SelimBingol (@SelimBingol) reported

    @ArloSmartHome upgraded my iphone and now the app doesn’t work. Customer service is no help. Cameras are useless now.

  • WindexPopsicle Windex Popsicle (@WindexPopsicle) reported

    @ArloSmartHome And all I’m trying to do is checnge the network and it can’t read a stupid QR code. Fix this ****.

  • _MrsDamiano Christina Damiano (@_MrsDamiano) reported

    @ArloSmartHome I wouldn’t use your equipment if I got it for free. Straight trash.

  • Bkrux4real Bryan Krux (@Bkrux4real) reported

    @ArloSmartHome fix your app tired of having to log back in for my mother every 2 days.

  • rdouglas8 Russ Douglas (@rdouglas8) reported

    @ArloSmartHome my pro 2 cameras went offline after a code update on 9/18/22. I was point to Support but there isn’t any help if your cameras are over a year old except for a bot or the Arlo community. Arlo pushes the updates but has no responsibility if they break you cameras.

Map Check Current Status