Arlo Outage Map
The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Arlo users affected:
Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Township of Evan, KS | 1 |
| Perth, WA | 1 |
| Olney, England | 1 |
| Longmont, CO | 15 |
| Sarreguemines, ACAL | 1 |
| Brisbane, QLD | 1 |
| San Jose, CA | 1 |
| Westlake, OH | 1 |
| Denver, CO | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Schwerin, Mecklenburg-Vorpommern | 1 |
| Mülheim, NRW | 1 |
| Viersen, NRW | 1 |
| Frankfurt am Main, Hesse | 1 |
| Fockbek, Schleswig-Holstein | 1 |
| Neuchâtel, NE | 1 |
| Aurillac, Auvergne-Rhône-Alpes | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Arlo Issues Reports
Latest outage, problems and issue reports in social media:
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ΔLEYΔ N00R (@uhleyuhdoe) reported@ArloSmartHome This is not the issue, unfortunately. The issue is that the system is interfering with our internet speed
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Connie Moulaison (@conniemoulaiso) reported@ArloSmartHome @Pocketlint I have over 9 cameras. When I purchased them I did not need a monthly subscription to view my recordings. Since the update 4/24/26 my features are gone. Arlo Tech help can not fix it. Why did Arlo remove my features I’ve had for years?
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BeautifulOne (@Beautifulone119) reported@ArloSmartHome please help me I have your Arlo Pro 4 system and I've tried ar least 20 times between Saturday and today to set them up. I've followed instructions for how many Ghz AND made sure blue light is blinking AND scanned QR Code. I'm so FRUSTRATED. PLZ DM ME
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Stockman Republican (@EBiggunz) reported@ArloSmartHome Your always happy to help Unless you purchased a Pro 2 series, then 0 help, TRUE? Your always happy to help except you produced a model with a battery that can’t be replaced and it dies in 2-6 years Again, no support, Correct?
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mrspeeed (@mrspeeed4) reported@ArloSmartHome End of life is bull **** they don't tell you that when you buy their cameras 4 years and they shut your cameras off I won't purchase arlo again
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Mario (@mariocirignani) reported@ArloSmartHome I am in the middle of choosing a security camera system for my home and daughters home and I read about ARLO’s deceitful behavior. I don’t care that they changed their minds when confronted by bad press. Not buying ARLO. Can’t be trusted. Shameful. Somebody should be fired.
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Deryck Evelyn (@deryckev) reported@ArloSmartHome terrible customer service experience. Calls dropped. No call backs for open service requests despite assurances that calls were scheduled.
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Arun 🇮🇳🇺🇸 (@arunt2016) reported@ArloSmartHome #arlo is not compatible with iPhone 14. No way to get help from support.
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Colin (@wHENigEToFF) reportedSo sick of @ArloSmartHome cams. Constant issues. I was sold on the features, but 2 out of 4 appear offline constantly; I'm lucky if a battery lasts 2 weeks on the optimized setting NOT the 3 or 6 months Arlo claims; my Apple TV sees them fine, but MY.Arlo sees them rebooting. FML
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Corey Crooks (@cdcrooks) reported@ArloSmartHome recently purchased Pro4 Spotlight with Hub. Cameras keep randomly dropping while others on the same hub stay connected. Sometimes they reconnect. What is the fix?
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Butters Mom (@laurakwhiteside) reported@ArloSmartHome @Pocketlint Hey, arlo how can I get a hold of a life person... I have tried every route and cannot get anyone to help me on my arlo back online. And you offer a phone number, which just happens to be one number short of an actual phone number. Can you please give me a number ? I need help.
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mauriciobond (@mauriciobond23) reported@ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”
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taylorpineiro (@taylorpineiro) reportedLooking for a terrible example of an #aichatbot? Look no further than @ArloSmartHome! Truly an atrocious experience.
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Matt (@MWillner2) reportedRug-pull by @ArloSmartHome. Purchased two Arlo Baby’s when they were advertising free cloud storage and now they took it away. This is poor business practice. Also there’s no way to get any service support online unless you pay money for a plan. Do better!
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AmberChaiT (@AmberChaiT) reported@ArloSmartHome hey idiots!HOW ABOUT ACTUALLY SENDING THE PUSH NOTIFICATIONS THIS YEAR WHEN SOMEONE NEEDS TO LOG IN? WOW YOU SYSTEMS ARE ****!