Arlo

Arlo Outage Map

The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Arlo users affected:

Less
More

arlo Hero Image

Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Longmont, CO 3
Laplace, LA 1
Smithfield, PA 1
Offenbach, Hessen 1
Vienne, Auvergne-Rhône-Alpes 1
Gif-sur-Yvette, Île-de-France 1
Phoenixville, PA 1
Viersen, NRW 1
Osterrönfeld, Schleswig-Holstein 1
Berlin, Land Berlin 1
Cumbernauld, Scotland 1
Olten, SO 1
Rennes, Bretagne 1
Delray Beach, FL 1
Miami, FL 1
Marseille, Provence-Alpes-Côte d'Azur 1
Winter Haven, FL 1
Port Huron, MI 1
New York City, NY 1
Pinneberg, Schleswig-Holstein 1
Leigh, England 1
Aachen, NRW 1
Willich, NRW 1
Rieschweiler-Mühlbach, Rheinland-Pfalz 1
Saint-Denis, Réunion 1
Houston, TX 1
Los Angeles, CA 1
Beijing, Beijing Shi 1
Tourcoing, Hauts-de-France 1
Stockport, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Arlo Issues Reports

Latest outage, problems and issue reports in social media:

  • Charlottetri Karl Kleiderer (@Charlottetri) reported

    @ArloSmartHome is your subscription server down? I added a doorbell but it won’t activate it because it says I don’t have a subscription so tried updating it. App will not let me.

  • ask_Arlo Arlo Community (@ask_Arlo) reported

    @paratracker (1/2) Thanks for reaching out. Please send us a DM through our official Twitter pages @ArloSmartHome or @ask_Arlo with the following so we can endorse your concern to our support team: - Email add linked to your Arlo acct - Screenshot of the error message - Contact # & time zone

  • SuniSkys78 SuniSkys78 (@SuniSkys78) reported

    @ArloSmartHome @Maxillaria10 I agree, they use to have great customer service yrs ago. Not anymore, you can't reach a live person and chat is a joke. It seems their server is down again today for the last 4 hours I have no access. It's not my connection bc everything is working!

  • NarlaForQueen —N— (@NarlaForQueen) reported

    @allanritchie911 @ArloSmartHome That's pretty bad service that availability to technical support depends on your subscription 😕

  • InfoarloS Arlo Camera Support (@InfoarloS) reported

    @DonaldSmallz @ArloSmartHome The Official Arlo Support to Resolve Your Technical Issues Regarding Your Arlo Security Cameras and Base Stations. For More Help Contact On: +1-855-955-4001.

  • Rob_balboa RobXbalboa (@Rob_balboa) reported

    @ArloSmartHome you have the worst marketing setup in history, the software Charge of 9.99 per camera, is the worst idea yet, somehow we can get a 49.00 camera on amazon that has every feature INCLUDED, CVR everything . I have 10 arlo cams and have never once got to use the full software, sad

  • katp25 Kathryn Gainey (@katp25) reported

    @ArloSmartHome worst customer service ever! Refuses to cancel my service. I no longer have the device and have been trying to cancel since June 28th. No one calls me back or answers me in anyway. Crooks!

  • rdouglas8 Russ Douglas (@rdouglas8) reported

    @ArloSmartHome my pro 2 cameras went offline after a code update on 9/18/22. I was point to Support but there isn’t any help if your cameras are over a year old except for a bot or the Arlo community. Arlo pushes the updates but has no responsibility if they break you cameras.

  • mi4moore mia moore (@mi4moore) reported

    @ArloSmartHome I like Arlo systems, don’t get me wrong. But I have been trying to resolve this problem for 2 days. Two days.

  • paratracker Sophie St. Clare (@paratracker) reported

    @ArloSmartHome Are you ever going to fix the server-side bug that shows two (of my twelve) cameras off-line on the web interface, when they show online on the app? It's irritating and it's obviously NOT the device or the network (i.e. a setup issue).

  • luga2020 LUGA (@luga2020) reported

    @ArloSmartHome when are you going to fix geofencing in your ios app?. It is irritating cameras not activating automatically…

  • bluedogprinting Blue Dog Printing (@bluedogprinting) reported

    @ArloSmartHome I need support contact info. The info on the online support and chat bot have been unable to help. I need to contact a human.

  • SimplySherriUSA Sherri (@SimplySherriUSA) reported

    @ArloSmartHome Cannot live view anymore. Your app is broken! In order to live view I have to toggle off ‘local 2k live streaming’ under video settings. Fix this!!!

  • scot1711 Scot Parker (@scot1711) reported

    @ArloSmartHome The web interface has gone downhill! When will you fix the bugs that are listed all over the Arlo community? I won't buy another Arlo product until Arlo shows interest in fixing them!

  • dinsmore_steele dinsmore/steele (@dinsmore_steele) reported

    @ArloSmartHome we can’t get any help and the app is worthless

Map Check Current Status