Arlo

Arlo Outage Map

The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Arlo users affected:

Less
More

arlo Hero Image

Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Longmont, CO 5
Laplace, LA 1
Smithfield, PA 1
Offenbach, Hessen 1
Vienne, Auvergne-Rhône-Alpes 1
Gif-sur-Yvette, Île-de-France 1
Phoenixville, PA 1
Viersen, NRW 1
Osterrönfeld, Schleswig-Holstein 1
Berlin, Land Berlin 1
Cumbernauld, Scotland 1
Olten, SO 1
Rennes, Bretagne 1
Delray Beach, FL 1
Miami, FL 1
Marseille, Provence-Alpes-Côte d'Azur 1
Winter Haven, FL 1
Port Huron, MI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Arlo Issues Reports

Latest outage, problems and issue reports in social media:

  • HelenRaw62 Helen (@HelenRaw62) reported

    @ArloSmartHome We bought 3 external cameras in May 2018 however 1 has stopped working. Technical guys told us it’s broken and we need to buy new as out of warranty. So that another £180 after only 32 months! Contact form completed but ignored by Arlo. #terriblecustomerservice

  • tiggyboos Tiggy Boo (@tiggyboos) reported

    @ArloSmartHome @mbmcrae I wouldn't bother, expensive rubbish that doesn't work and so called tech help useless, all 3 tiers u have to spend months explaining simple problems to that they can't fix

  • enhall1985 NateTheGreat (@enhall1985) reported

    @ArloSmartHome @CES All 20 of my Arlo’s work just fine, now those outdoor floodlights are a whole new bag of garbage.

  • SuJeffrey Jeffrey Su (@SuJeffrey) reported

    @ArloSmartHome your Arlo pro base stations stop working after two years??? Support says they can’t do anything else to help...

  • notjohnlee notjohnlee (@notjohnlee) reported

    @ArtemR @ArloSmartHome @mbmcrae The freedom of wireless devices means they can go anywhere. It’s a glaring omission to not offer an elegant power source accessory so people don’t have to climb a ladder regularly to charge it. Plus accidentally changing the framing is bad if you have activity zones

  • tiggyboos Tiggy Boo (@tiggyboos) reported

    @ArloSmartHome @mbmcrae @CES Great another shoddy product that tech help won't be able to sort like last 3 sets of cameras that record when they feel like it!

  • tiggyboos Tiggy Boo (@tiggyboos) reported

    @SmokeytheET @ArloSmartHome Wait until it doesn't record when you need it to and tech support cant help solve anything after wasting months!

  • Johnboy7141 Dude77 (@Johnboy7141) reported

    @ArloSmartHome Your support system is absolutely horrible. This is the 2nd time I've had to contact Arlo and the 2nd time I've have to jump through hoops to get support. I've wasted hours of my time trying to get a resolution to my problem!

  • TexasFancyBoots Fancy Boots (@TexasFancyBoots) reported

    @knbpixels @ArloSmartHome I’ve been SO disappointed with the Arlo system. It’s supposed to be too notch but it has been absolute garbage since day one. Unreliable, massive lag, terrible battery life. I’m so pissed right now.

  • DBraben David A. Braben (@DBraben) reported

    @ArloSmartHome I'll take it back concerning your poor support. Robert in the UK was wonderful. Give him a gold star. :)

  • jb_fast win + x, u, u (@jb_fast) reported

    I see @ArloSmartHome is all about the sweet, sweet PII, not enough to pay money for hardware, not enough to pay monthly fees, gotta monetize the customer data too, demanding phone numbers or killing your service and hardware under the auspices of security, smh. **** you Arlo.

  • verano_frio WeBuiltThisJointForFREE (@verano_frio) reported

    I’m really about to drop kick this @ArloSmartHome pro 4 down the street because this garbage *** QR code setup does not work.

  • therealjustdeb Deb (@therealjustdeb) reported

    At some point after 2:42am Eastern our cameras are no longer recording motion. Reboot of base station didn’t change anything. No other settings have been changed. Help! @arlosmarthome @toinecl

  • sheltonjb Shelt (@sheltonjb) reported

    @rayrobnate @ArloSmartHome @HomeDepot True. Terrible product. Mine fails all day long.

  • RyanStenson Ryan Stenson (@RyanStenson) reported

    @ArloSmartHome @appleinsider how do I change my doorbell to be connected to my hub - its currently on Wifi. Your in-app Help link points to an article that doesn't describe how to do this either.

Map Check Current Status