Arlo

Arlo Outage Map

The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Arlo users affected:

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Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Longmont, CO 5
Denver, CO 2
Berlin, Land Berlin 2
Adelaide, SA 2
Willoughby, OH 1
Newland, NC 1
Elk Grove, CA 1
Seedorf, BE 1
Perpignan, Occitanie 1
Williamstown, NJ 1
Suwanee, GA 1
Miami, FL 1
Tarpon Springs, FL 1
Bellville, OH 1
Katy, TX 1
Clearfield, PA 1
New City, NY 1
Littleton, CO 1
Birmingham, AL 1
Toronto, ON 1
Preußisch Oldendorf, NRW 1
Warren, MI 1
Mulhouse, ACAL 1
Hachenburg, Rheinland-Pfalz 1
Marseille, Provence-Alpes-Côte d'Azur 1
Giesen, Lower Saxony 1
Magstadt, Baden-Württemberg Region 1
Albuquerque, NM 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Arlo Issues Reports

Latest outage, problems and issue reports in social media:

  • Tenbear24 TenBear (@Tenbear24) reported

    @ArloSmartHome Can’t see birds on my Arlo cameras, because - one keeps shutting down - one the sensor doesn’t work - one actually works …..so Arlo cameras are a 66% failure for me. 😡😡😡😡😡😡

  • go_parity Grant OParity (@go_parity) reported

    @BrettAScudder @ArloSmartHome @ask_Arlo and once again, logging in though the website it says camera are offline - they are not bc am receiving notifications through the phone app. Been a couple years with this problem, will it ever be fixed permanently?

  • terry__boyd Terry 💀🖤 (@terry__boyd) reported

    @ArloSmartHome I need some help. I feel like I was mislead/scammed when I ordered my Arlo device. It advertised the magnetic mounts on the website but I was sent the screw mounts. It doesn't mention screw mounts anywhere on the PDP

  • themaster727 themaster (@themaster727) reported

    @ArloSmartHome hello I'm having an issue with my wirefree door bell. No matter what I do I can't get motion alerts on my phone, echos, Nests or my Arlo Chime. Door bell ringing is working and motion alerts work on all my other Arlo cameras!

  • CryptoZooGuard Winterboarder (@CryptoZooGuard) reported

    @ArloSmartHome i got 2x Pro4 cams that show offline. One is still sending alerts and video. The other can’t detect it after trying to fix it. Can’t find any help just robots.

  • JAMES91133 JAMES BAILEY (@JAMES91133) reported

    @ArloSmartHome don’t buy this. I bought a unit that was defective. I have been trying to resolve thru chat help for over a month. Spending hours on the chat. And still no resolution and no real attempt to resolve the problem. Just tonight the customer service just disconnected.

  • GreekGodJP GreekGod 🔙 FROM FORBIDDEN KINGDOM 🐉 (@GreekGodJP) reported

    @ArloSmartHome yall are killing me I fully reset 1 camera by disconnecting the battery to fix the auto motion recording one week and then the next week the other one stops working and I need to do the same thing...

  • dettybo eternal optimist (@dettybo) reported

    @ArloSmartHome can't access my library videos, apparently you are working in the problem, you've been working in this for weeks, paid a lot for your security cameras - are you going to fix this

  • UrbanGem Shaquille Sunflower 🌻 (@UrbanGem) reported

    I wish y'all camera battery life wasn't so trash @ArloSmartHome

  • No_Mattic No_Mattic (@No_Mattic) reported

    @ArloSmartHome why have my cameras been down all day? Why no outage notification via email or the app? Im still within the trial period of your paid service, this is not a good look.

  • thomasntexas Thomas in Dallas 🏳️‍🌈🇺🇸 (@thomasntexas) reported

    @Rugbylad37 holy ****, I'm sorry, maybe time to invest in security cams, I've been really pleased with @ArloSmartHome caught one burglar on video police nabbed him 👍

  • FSURich Rich (@FSURich) reported

    @ArloSmartHome How can we keep a lookout if our camera is offline and you have no timeframe for restoration?

  • paultinay Paul Tinay SDP (@paultinay) reported

    @NevialArolyn @ar_rothschild @ArloSmartHome Gosh you’re right. My bad. Looks like my Nest but on closer inspection I can see Arlo!

  • NotAppropriate2 Do The Right Thing (@NotAppropriate2) reported

    @ArloSmartHome - My Arlo Go camera (first version) batteries have been draining very quickly in the past month or two. Is a bad firmware update responsible for this?????

  • JFB_Dupasta JFB (@JFB_Dupasta) reported

    @247_arlo @ArloSmartHome @ArloStuff your customer service continues to be the worst in existence. It’s been three weeks since I requested a base station replaced. I’ve performed troubleshooting far beyond what your entry level “technicians” reading script 1/3

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