Arlo Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Arlo Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Greg - digging through archives (@GregLilly) reported 34 seconds ago

  @ArloSmartHome I can't find a way to switch my subscription to yearly -- like the price increase email said to do....HELP!

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  Awake In The Matrix (@WakeInTheMatrix) reported 41 seconds ago

  @ArloSmartHome has some of the WORST customer support

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  Keith Meyer 🍎🌰 (@koyote19) reported 4 minutes ago

  Hi @ArloSmartHome - fix your network. Don't tell me to DM with my problem. All of us are having issues. A company with good customer service would update their customers on any issues.

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  kEVin in Dallas (@Kev_Bik) reported 8 minutes ago

  @WSJ @nicnguyen Stupid decisions=bad business. And hello, you expected to get away with this with social media!? Not. Glad I don’t own them. Never will now. @ArloSmartHome

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  Ryan Holt (@RyanHoltNC) reported 8 minutes ago

  The @ArloSmartHome Doorbell Cameras are a piece of ****. Just absolutely terrible.

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  mauriciobond (@mauriciobond23) reported 10 minutes ago

  @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

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  LOCK HIM UP 🇺🇸 🇺🇦 (@Gshigs) reported 20 minutes ago

  @CNETNews Arlo is a scam. Advertise cloud storage and camera notifications for years - the main reason for choosing them - and then just announce they’re EOLing and shutting it down. Why would anyone buy from @ArloSmartHome again?

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  Butters Mom (@laurakwhiteside) reported 21 minutes ago

  @ArloSmartHome @Pocketlint Hey, arlo how can I get a hold of a life person... I have tried every route and cannot get anyone to help me on my arlo back online. And you offer a phone number, which just happens to be one number short of an actual phone number. Can you please give me a number ? I need help.

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  ‎ناصر محمد الأمريكي (@nasiralamreeki) reported 24 minutes ago

  @curious_cruz @TheMagicBBall @ArloSmartHome Yeah trash decision on their part to do this and it’s going to hurt their brand and their stock $ARLO

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  carly wilson (@carlyally11) reported 25 minutes ago

  @ArloSmartHome your animated notifications stopped working yesterday for multiple users as per your forum..please fix it

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  Dante Hinojosa (@dinferno21) reported 28 minutes ago

  @ArloSmartHome Worst product ever definitely get a @ring instead

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  Tungen Gasche (@TungenGasche) reported 28 minutes ago

  @ArloSmartHome How many times an hour does an "unexpected error" have to occur before it's not "unexpected" any more?

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  justin (@BadRammaJamma) reported 29 minutes ago

  @ArloSmartHome @ArloSmartHome why am I not allowed to talk to a live agent even though I bought your equipment and it’s not working??? I have to pay you again for a subscription before someone will talk to me, if anybody is considering Arlo, don’t buy it!

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  Colin Wheeler (@colinpwheeler) reported 30 minutes ago

  @ArloSmartHome Your service is terrible. Cannot send a request without a serial number when the request has to do with your security policy. Your company can't get basic languages right. Sigh, amateur hour at the zoo. Not even counting how unstable your entire platform is.

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  Alex Mereness (@MerenessAlex) reported 33 minutes ago

  @ArloSmartHome I’ve spent well over $700 into this system, based on promises and claims made by you. It’s disappointing that you now choose to go back on said promises, I understand not supporting old hardware, but effectively bricking/paywalling the system unless more money is spent is trash.