Arlo Outage Map
The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Arlo users affected:
Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Longmont, CO | 5 |
| Bodenwöhr, Bavaria | 1 |
| Falls Church, VA | 1 |
| Wernigerode, Saxony-Anhalt | 1 |
| Laplace, LA | 1 |
| Smithfield, PA | 1 |
| Offenbach, Hessen | 1 |
| Vienne, Auvergne-Rhône-Alpes | 1 |
| Gif-sur-Yvette, Île-de-France | 1 |
| Phoenixville, PA | 1 |
| Viersen, NRW | 1 |
| Osterrönfeld, Schleswig-Holstein | 1 |
| Berlin, Land Berlin | 1 |
| Cumbernauld, Scotland | 1 |
| Olten, SO | 1 |
| Rennes, Bretagne | 1 |
| Delray Beach, FL | 1 |
| Miami, FL | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Winter Haven, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Arlo Issues Reports
Latest outage, problems and issue reports in social media:
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Oliver Richards
(@richaoj) reported
Dear @ArloSmartHome. Please fix your crappy android app. Please. It is incredibly unfair to customers who spent $$ on your cameras to have their ability to use them degrade over the past few years because your app has gotten worse.
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Trish O'Donnell
(@TrishODonnell19) reported
@DeeCee65058630 @ArloSmartHome Oh no. They told me to reinstall app as it’s apparently my app which is problem!!! I have to keep going into library, click filter top left, device, select all, save and then recordings appear, but selection doesn’t remain. Try and see if works for you, hope it does
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Trish O'Donnell
(@TrishODonnell19) reported
@ArloSmartHome Arlo Uk support not replying to my ticket for help
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Ben
(@VersionBen6999) reported
Hey @ArloSmartHome ...what's it take to get someone competent to help tech support wise? My question should be simple, but I keep getting foreign reps who can't grasp it...
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Optimus (Parody)
(@TeslaOptimusAI) reported
@ArloSmartHome ai need help connecting my baby arlo, I am expecting my second baby but the camera wont connect to my network
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Ash
(@bulldogdev) reported
@Maart003 @ArloSmartHome Nah problem is now resolved. I had to reboot the hub a few times though.
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DecrimSWNow
(@DecrimSWNow) reported
@ArloSmartHome This **** bout to be canceled & of course arlo could care less they got they $$$ when I purchased this trash
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Kaptivate
(@Kaptivate) reported
@ramalad @ArloSmartHome I won't give them any more money that's for sure. I spent the extra time to figure out how to fix it all but wow it is just gross tactics.
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Josh D
(@Kadesh88D) reported
@ArloSmartHome Worst company I can’t get a hold of anyone @+1 (888) 339-3356
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Josh D
(@Kadesh88D) reported
@ArloSmartHome Only number I could find it and it’s not even on their website and to talk to anyone. Seems like you have to have a subscription set up terrible especially if you have issues with set up
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DeeCee
(@DeeCee65058630) reported
@TrishODonnell19 @ArloSmartHome Did you get any help Trish? The updated app does not work at all on my phone now so my elderly mother is at risk as I can't see her.
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TheAlphaSwede 🇸🇪🇺🇦🇺🇸
(@TheAlphaSwede) reported
@ArloSmartHome Fix your ****, for this money we want a better service!
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TheRealSterk™️
(@TheRealSterk) reported
Guess it’s time to switch from @ArloSmartHome because they insist on flooding me with ads every time I open their PAID FOR camera app. What terrible service. #ditchthearlo #arloequalsads
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Corum Saxon 🇺🇸 ❤️ #45 & USA
(@dwcorum) reported
@ArloSmartHome Your customer support is below par. Answered all the questions. No remedy. Others having same problem with your automated support stating it’s resolved. And yes, I have the most current App available. Impossible to get a “live human” to help.
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Stellar 🎀
(@batsignalvagina) reported
@ArloSmartHome after the latest two app updates, my two cameras no longer take up my entire iPad screen, but are diminished top two tiny boxes that are hard to see. Is there any fix for this? It renders my Arlo Baby monitor almost useless.