Arlo Outage Map

Community Discussion

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Arlo Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TypicalPanda (@Typicallypanda) reported 23 seconds ago

  @ArloSmartHome 2 months notice of EOL support for Arlo Pro cameras before they become bricks? Not even a trade in program or anything? Terrible customer service. Won't be buying another Arlo product.

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  Scott 🌻 (@ScottyWitte) reported 31 seconds ago

  @ArloSmartHome It’s normal to be frequently, randomly logged out of the Arlo app. But now, this time, I’m unable to log back in. No reason or error given. I’m assuming the people that run this company don’t use their own products.

• 
  Frank (@taita1965) reported 2 minutes ago

  Tried to swap my broken camera for new one in my Arlo Secure Single Camera subscription. This used to be flawless but @ArloSmartHome removed this from the functionality. Now I have to cancel my subscription with still 8 months to go, lose my money and start a new subscription.

• 
  George Santos (@George__Santos) reported 6 minutes ago

  I just got notified that you are EOL'ing our cameras. Thanks a lot for causing working devices to be thrown in the trash heap. We bought these about 4 years ago. We would have bought Arlo again but if 4 years is all we can expect, forget it. @ArloSmartHome

• 
  Jason Abbate (@JasonBrobbate) reported 7 minutes ago

  @ArloSmartHome technical support is trying to give me support based off the old Interface choices. Your own tech support line can’t even help me navigate this UI overhaul. What a failure

• 
  I am no one. (@mahasitavati) reported 11 minutes ago

  @ArloSmartHome @TechHive Customer service is the worst, not worth it. Do not buy from this company.

• 
  LizRoddy222 (@Roddy222) reported 19 minutes ago

  @C__Start @ArloSmartHome @ArloEU Confirming that VMB4000 is down.

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  I am no one. (@mahasitavati) reported 19 minutes ago

  @ArloSmartHome @Pocketlint Customer service is the worst, not worth it. Do not buy from this company.

• 
  Wowzr (@Wowzzr) reported 20 minutes ago

  @ArloSmartHome EOL email glad I switched to reolink years ago! **** #reolink

• 
  Farida Yasmin (@YYFaridaYY) reported 21 minutes ago

  @ArloSmartHome is the app down. Can’t connect no matter uninstalling and reinstalling. Web log in works but app doesn’t. All device updates installed

• 
  mauriciobond (@mauriciobond23) reported 29 minutes ago

  @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

• 
  DaZi (@daziphoto) reported 29 minutes ago

  @Its_Jamin @ArloSmartHome I’m trying to but it gives me a warning that I’ll lose that feature. I shouldn’t lose it. They’re aware of the conflict and are working on a fix.

• 
  Shaydie Blue (@Shaydieblue) reported 29 minutes ago

  And while I am at it @amazon did NOT care when I tried to explain to them that they were promoting and selling defective trash from @ArloSmartHome less than 90 days and the cameras do not work properly under a covered porch.

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  Alex Mereness (@MerenessAlex) reported 31 minutes ago

  @ArloSmartHome I’ve spent well over $700 into this system, based on promises and claims made by you. It’s disappointing that you now choose to go back on said promises, I understand not supporting old hardware, but effectively bricking/paywalling the system unless more money is spent is trash.

• 
  Cyndi (@theredwings26jk) reported 32 minutes ago

  @ArloSmartHome Resolved the problem everything is back on and working.