Arlo Outage Map

The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Arlo users affected:


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Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dayton, OH 5
Frankfurt am Main, Hessen 3
Hamburg, HH 1
Libourne, Nouvelle-Aquitaine 1
Gersthofen, Bavaria 1
Ooltewah, TN 1
Hennef, NRW 1
Fort Worth, TX 1
Denver, CO 1
Hannover, Lower Saxony 1
East Quogue, NY 1
Guayaquil, Provincia del Guayas 1
Marion, AR 1
Slough, England 1
Priego de Córdoba, Andalucía 1
Düsseldorf, NRW 1
Padova, Veneto 1
Mumbai, MH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Arlo Issues Reports

Latest outage, problems and issue reports in social media:

  • Kaptivate Kaptivate (@Kaptivate) reported

    @ramalad @ArloSmartHome I won't give them any more money that's for sure. I spent the extra time to figure out how to fix it all but wow it is just gross tactics.

  • aligrube Alison Grube (@aligrube) reported

    Do not use Arlo security camera system! Arlo is still unable to cancel or suspend my services and stop billing me as asked and almost 2 weeks later still won’t connect me with a human to help!@ArloSmartHome every day you are making this harder on me.

  • CynthiaDrewT Cynthia D (@CynthiaDrewT) reported

    @ArloSmartHome I've spent a good deal of money on your system and the lack of customer support is unacceptable. The App is not connecting to the internet. The chat" is a study in circular frustration. I tried a subscription to "escalate" to no avail. Fix the problem.

  • ryansam06 Ryan Sam (@ryansam06) reported from Stockton, California

    **** you @ArloSmartHome !!!! Can not step **** up!!!! Lame asssss device. **** is annoying as ****. Yes I'm in wifi 2G piece of **** crap.

  • BrazenIron Brazen Iron (@BrazenIron) reported

    @ArloSmartHome cameras are trash.

  • Fatima905769962 Fatima (@Fatima905769962) reported

    @ArloSmartHome Your customer services in the UK are refusing to help us return cameras which we recently purchased. We have called several times but are told that we are to wait for an email which is never received. We have already bought and installed cameras from you

  • tjroberts04 tjroberts04 (@tjroberts04) reported

    @ArloSmartHome you’d think when you’re having trouble with cameras that were pretty expensive that I could find somebody to talk to not just a robot.

  • aligrube Alison Grube (@aligrube) reported

    @ArloSmartHome @Cawths01 Arlo I’ve been trying to get a human to talk to me for three weeks now and you are of no help it’s so absolutely frustrating the worst customer support I’ve ever had

  • aligrube Alison Grube (@aligrube) reported

    @ArloSmartHome The customer service for this company is terrible!!!!

  • rockitaerials Rockitaerials (@rockitaerials) reported

    @ArloSmartHome @ArloSmartHome - A year of library footage was taken from us with no warning when we replaced a broken Arlo camera. Our account is in good standing. Can you help us get all the footage we paid for back please?

  • aligrube Alison Grube (@aligrube) reported

    @Fatima905769962 @ArloSmartHome I’m having similar and terrible problems with Arlo it’s been three weeks now and they haven’t put me in touch with a human to help me. In the end I had to call my credit card company and block them from taking my money and I’m getting a new system.

  • Herrmann8er Herrmann8er (@Herrmann8er) reported

    @ArloSmartHome why are you changing your logo fom a bird to a house? Do you know how many other apps use a house logo? Why not just leave it alone if it isn't broken? Lol

  • QIs4Quantum Q (@QIs4Quantum) reported

    Security System on Oct 21 2022. As such, I am encountering blank pages when I try to pull up a number of web pages Please fix the damage you’ve allowed them to do to my iPhone within 48 hrs or I’ll switch my browser Thank you @AppleSupport @ArloSmartHome @Xfinity

  • khennessy07 Kathleen Hennessy (@khennessy07) reported

    @ArloSmartHome so frustrated with these products and don’t recommend. Brought new camera for house that will NOT set up. Tried to contact support but cannot get live help without paying for service. So I need to give you MORE money just to use the device

  • aligrube Alison Grube (@aligrube) reported

    @ArloSmartHome @Cawths01 Your DM support is terrible and it’s been three weeks now that you’ve been not able to help me. Please put us in touch with humans. I Will not let anybody I care about use your system.

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