Arlo Outage Map
The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Arlo users affected:
Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Boussières, Bourgogne-Franche-Comté | 1 |
| Township of Evan, KS | 1 |
| Perth, WA | 1 |
| Olney, England | 1 |
| Longmont, CO | 3 |
| Sarreguemines, ACAL | 1 |
| Brisbane, QLD | 1 |
| San Jose, CA | 1 |
| Westlake, OH | 1 |
| Denver, CO | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Schwerin, Mecklenburg-Vorpommern | 1 |
| Mülheim, NRW | 1 |
| Viersen, NRW | 1 |
| Frankfurt am Main, Hesse | 1 |
| Fockbek, Schleswig-Holstein | 1 |
| Neuchâtel, NE | 1 |
| Aurillac, Auvergne-Rhône-Alpes | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Arlo Issues Reports
Latest outage, problems and issue reports in social media:
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Eric W (@ejtt7ciia) reportedTo add insult to injury, 4 days after a new controversial EoL policy, @ArloSmartHome sends an email about 20% price increases. Congrats Arlo - you lost a lifelong fan after two bad decisions. It's the timing - you have to give users more than a couple months notice...
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BIG Q DOG ✊🏾 (@Qinda808) reported@ArloSmartHome I have 300 archived videos that takes 3 taps to delete.. at this point it will take close to #onethousand tapes to delete archived videos.. your app interface is ****!!
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I am no one. (@mahasitavati) reported@ArloSmartHome @TechHive Customer service is the worst, not worth it. Do not buy from this company.
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Dayne Turner (@DayneTurner1) reportedArlo EOLing devices that are 5 years old. Piss poor action by this company. Will be moving to someone else after this move. Tisk tisk. #arlo @ArloSmartHome
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Victorious HazaEL (@Praise2ADONAI) reported@CeriCerilou @shumirunnessa Beware that they may hack your cameras. My cameras were hacked and I was unable to access them. One, they set the image upside down and denied me access to change it. Another, suddenly, the company decided to discontinue service @ArloSmartHome I know 👇🏾 #JustAnotherCoincidence
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Tungen Gasche (@TungenGasche) reported@ArloSmartHome How many times an hour does an "unexpected error" have to occur before it's not "unexpected" any more?
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Jason Abbate (@JasonBrobbate) reported@ArloSmartHome technical support is trying to give me support based off the old Interface choices. Your own tech support line can’t even help me navigate this UI overhaul. What a failure
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Lucy ❤️🇺🇸🗽 (@MsLucyKim) reported@SAMA92458684 @ArloSmartHome We are having the same problem today. It’s not working.
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Joseph Gruber (@josephgruber@josephgruber.space) (@JosephGruber) reported@ArloSmartHome Also, a fun bug I found - if I add someone as a friend, it will log them out of _their_ account anytime I change the access settings. Let me help you with the test case: User A should not be able to force User B to log out of their account. #cybersecurity #vulnerability
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John Bailey (@Isucceed) reported@ArloSmartHome Too bad to hear about your #EndOfLife. It's always sad to see a company going out of business. Good luck with your next endeavors.
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Alex Mereness (@MerenessAlex) reported@ArloSmartHome I’ve spent well over $700 into this system, based on promises and claims made by you. It’s disappointing that you now choose to go back on said promises, I understand not supporting old hardware, but effectively bricking/paywalling the system unless more money is spent is trash.
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Mario (@mariocirignani) reported@ArloSmartHome I am in the middle of choosing a security camera system for my home and daughters home and I read about ARLO’s deceitful behavior. I don’t care that they changed their minds when confronted by bad press. Not buying ARLO. Can’t be trusted. Shameful. Somebody should be fired.
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DM (@Dean1Michael) reported@ArloSmartHome Half the time this piece of **** won’t even charge, you sit there like an ******* charging it for an hour and nothing happens, it’s till at 20%! I hate arlo anymore
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Jordan M. Haywood (@jordanmhaywood) reported@ArloSmartHome After >1 year of problem free use, my Arlo Wire-Free Video Doorbell (ADV2001) stopped working & chime box makes loud humming noise. No online support for products w/o subscription (tried the chat function - did not work). HELP @ArloSmartHome
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Corey Crooks (@cdcrooks) reported@ArloSmartHome recently purchased Pro4 Spotlight with Hub. Cameras keep randomly dropping while others on the same hub stay connected. Sometimes they reconnect. What is the fix?