Arlo Outage Map
The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Arlo users affected:

Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Longmont, CO | 12 |
Toronto, ON | 3 |
Bend, OR | 3 |
Phoenix, AZ | 2 |
Paris, Île-de-France | 2 |
Berlin, Land Berlin | 2 |
Clinton Township, MI | 2 |
Chilliwack, BC | 1 |
Houston, TX | 1 |
Douglas, GA | 1 |
Seattle, WA | 1 |
Renens, VD | 1 |
Liverpool, England | 1 |
Oakland, CA | 1 |
Patchogue, NY | 1 |
Oslo, Oslo County | 1 |
Treillières, Pays de la Loire | 1 |
Prineville, OR | 1 |
Guérard, Île-de-France | 1 |
Bozeman, MT | 1 |
Wiesbaden, Hessen | 1 |
Bakersfield, CA | 1 |
Detmold, NRW | 1 |
Belfair, WA | 1 |
Gardena, CA | 1 |
Mar, ON | 1 |
Bellevue, WA | 1 |
Ashburn, VA | 1 |
Los Osos, CA | 1 |
Leavenworth, KS | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Arlo Issues Reports
Latest outage, problems and issue reports in social media:
-
RobXbalboa (@Rob_balboa) reported
@ArloSmartHome you have the worst marketing setup in history, the software Charge of 9.99 per camera, is the worst idea yet, somehow we can get a 49.00 camera on amazon that has every feature INCLUDED, CVR everything . I have 10 arlo cams and have never once got to use the full software, sad
-
TracksAllDay.eth (@TracksAllDay) reported
Basura, my @ArloSmartHome video library is always having issues. I thought Ring was trash, but Arlo is there too.
-
Windex Popsicle (@WindexPopsicle) reported
I’m not sure which is a worst set up situation, @ArloSmartHome or MyQ. Both suck.
-
Russ Douglas (@rdouglas8) reported
@ArloSmartHome my pro 2 cameras went offline after a code update on 9/18/22. I was point to Support but there isn’t any help if your cameras are over a year old except for a bot or the Arlo community. Arlo pushes the updates but has no responsibility if they break you cameras.
-
SuniSkys78 (@SuniSkys78) reported
@ArloSmartHome @Maxillaria10 I agree, they use to have great customer service yrs ago. Not anymore, you can't reach a live person and chat is a joke. It seems their server is down again today for the last 4 hours I have no access. It's not my connection bc everything is working!
-
rich (-448.eth) (@NoKapRich) reported
Is it just me, or am I really only able to use this Arlo **** on one device.. Nor does it save footage.. What ******* purpose does that serve. Save y’alls money & time.. this is bullshit and fraud. Lmao. @ArloSmartHome
-
Proud to be Ultra MAGA (@InGodWeTrust614) reported from Tega Cay, South Carolina
@ArloSmartHome even though I've set video doorbell to no vehicles, I get every single frigging vehicle that comes or goes down my street. What's the deal????
-
Windex Popsicle (@WindexPopsicle) reported
@ArloSmartHome And all I’m trying to do is checnge the network and it can’t read a stupid QR code. Fix this ****.
-
Wyldfyre (@m_wildfire) reported
@ArloSmartHome @bluedogprinting This is the worst customer service I've had in a long time.
-
Kathryn Gainey (@katp25) reported
@ArloSmartHome worst customer service ever! Refuses to cancel my service. I no longer have the device and have been trying to cancel since June 28th. No one calls me back or answers me in anyway. Crooks!
-
dinsmore/steele (@dinsmore_steele) reported
@ArloSmartHome why is nothing working? Tech support is useless. Help.
-
J.P. (@jaytheprofit) reported
@allanritchie911 @ArloSmartHome Replace the batteries They go bad
-
Michael Poli (@mpoli2ny) reported
@ArloSmartHome this company is straight ****** trash. Don’t buy anything from them. I’m sincerely speaking from experience. Don’t believe me?? Look up Arlo and see how long it takes you to get a number and then when you get that #, tell me if you ever talk to some 1. F these guys
-
LUGA (@luga2020) reported
@ArloSmartHome when are you going to fix geofencing in your ios app?. It is irritating cameras not activating automatically…
-
Blue Dog Printing (@bluedogprinting) reported
@ArloSmartHome I need support contact info. The info on the online support and chat bot have been unable to help. I need to contact a human.