Arlo Outage Map
The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Arlo users affected:
Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Longmont, CO | 4 |
| Wilson, NC | 1 |
| Bodenwöhr, Bavaria | 1 |
| Falls Church, VA | 1 |
| Wernigerode, Saxony-Anhalt | 1 |
| Laplace, LA | 1 |
| Smithfield, PA | 1 |
| Offenbach, Hessen | 1 |
| Vienne, Auvergne-Rhône-Alpes | 1 |
| Gif-sur-Yvette, Île-de-France | 1 |
| Phoenixville, PA | 1 |
| Viersen, NRW | 1 |
| Osterrönfeld, Schleswig-Holstein | 1 |
| Berlin, Land Berlin | 1 |
| Cumbernauld, Scotland | 1 |
| Olten, SO | 1 |
| Rennes, Bretagne | 1 |
| Delray Beach, FL | 1 |
| Miami, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Arlo Issues Reports
Latest outage, problems and issue reports in social media:
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Finchwizard
(@Finchwizard) reported
@ArloSmartHome Spent years dealing with ArloQ and multiple replacements to put up with that stupid camera. No thanks not again. The baby cam seems to be fine and how it should act but the Q’s have been terrible!
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pghgarden
(@pghgarden1) reported
@ArloSmartHome ARLO IS TRASH DO NOT BUY THEIR PRODUCTS
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Tranga Patel
(@TrangaP) reported
@ArloSmartHome this is the biggest joke system having issue with the wirefree doorbell and they can't even fix the problem when you call a second and they can't they can't even raise a urgent ticket
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Kristin
(@xtin_t) reported
@ArloSmartHome has worst customer service. Contacted cust. Service on mar 24. The broke an additional camera and told me they would get back to me. Now they are not replying to my emails. 2/3 cameras not working now. Don’t give them your money.
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Erich Saide
(@erichsaide) reported
from
Vancouver, British Columbia
@ArloSmartHome 3 days without my subscription working due to your error. Inexcusable. #badcustomerservice
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Moe Baghai
(@MoeBaghai) reported
@ArloSmartHome I spoke to 2 different people & no fix. On Android & Apple phone, I get 4 notifications on every alert. I've reset the phones, reset the base, stopped & started notifications & no fix. Please help. It's an annoyance! Thanks!
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Ranking Member 🇵🇷🇺🇸
(@MrHenryPerez) reported
@ArloSmartHome My system stopped recording after the trial date. Does your system not record after the trial date? How do I fix this problem?
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pghgarden
(@pghgarden1) reported
@ArloSmartHome You piece of trash idiots.. we have 8 cameras now between myself and his 2 he just bought. All the money we have spent on your stupid company for you to deny an old man an even exchange on cameras.. be ashamed and I vow to get this story out
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Rachael Eckardt
(@rachaeleckardt) reported
@ArloSmartHome our baby monitor is unable to be found during set up. We just moved and don’t have original QR code. Can you help?
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Kai Ichikawa
(@kai_ichikawa) reported
from
San Francisco, California
@ArloSmartHome what a terrible product experience. Two cameras less than a year old and both no longer able to take a battery charge??? Unanswered support tickets??? Get your **** together
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Jason Frydakis
(@jfrydakis) reported
@ArloSmartHome Used to be very happy with your products; but with now reaching 6+ months trying to resolve a technical issue with the cameras...perception has changed!! tragic! Will seek a refund. but disappointment is worse.
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pghgarden
(@pghgarden1) reported
@ArloSmartHome ARLO IS TRASH DO NOT BUY!!!!
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Ed Santiago
(@retired_travel) reported
@ArloSmartHome your customer service sucks, I regret buying your product. I’ve trying to get help but you don’t respond. Invest in customer service
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Conner Pogline
(@PoglineConner) reported
@ArloSmartHome your baby cams and operating systems are a joke! They’re a liability to anyone that issues them! Constant crashing and reconnecting issues (no it’s not my service!) you guys suck *** and are going on the trash! #fuckarlo
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Gary W. Moody
(@GaryWMoody1) reported
@ArloSmartHome BS. You'll miss PLENTY while trying to deal with the idiotic 2 step verification process that Arlo just shoved down our throats! Think there's an emergency at home? Loved one in danger? Well, just be patient while Arlo texts you a code EVERY TIME YOU WANT TO LOG ON. Boneheads!!