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Arlo

Arlo Outage Map

The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Arlo users affected:

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Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Longmont, CO 15
Sarreguemines, ACAL 1
Brisbane, QLD 1
San Jose, CA 1
Westlake, OH 1
Denver, CO 1
Lyon, Auvergne-Rhône-Alpes 1
Schwerin, Mecklenburg-Vorpommern 1
Mülheim, NRW 1
Viersen, NRW 1
Frankfurt am Main, Hesse 1
Fockbek, Schleswig-Holstein 1
Neuchâtel, NE 1
Aurillac, Auvergne-Rhône-Alpes 1
Perkasie, PA 1
New York City, NY 1
Salzgitter, Lower Saxony 1
Fort Wayne, IN 1
London, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Arlo Issues Reports

Latest outage, problems and issue reports in social media:

  • llprncs
    Melissa (@llprncs) reported

    @ArloSmartHome #junk #disappointed how can such a huge company not get on the phone to help you when you purchase their equipment and now the answer is I should pay to send back the doorbell to get another one because it took them four months and now I can’t return it

  • JohnBurke72
    John (@JohnBurke72) reported

    @ArloSmartHome officially done with arlo. Cameras constantly disconnect now base station no longer connects at all. Garbage, buy @ring

  • LakeSkol
    LakeShowFresh (@LakeSkol) reported

    @ArloSmartHome @C__Start It’s crazy. It works on iPad intermittently but on my iPhone completely offline. Simultaneously

  • mirceadesign
    Mircea Piturca (@mirceadesign) reported

    @ArloSmartHome has probably the worst customer support ever. I have contacted them several weeks ago and I still did not received any response. Amazing how these companies treat customers nowadays

  • BillKampouris
    Bill Kampouris (@BillKampouris) reported

    @ArloSmartHome Your cameras suck and so do you as a company. DO NOT BUY THIS GARBAGE!

  • llprncs
    Melissa (@llprncs) reported

    @ArloSmartHome super disappointed got doorbell in December. Been looking for help back-and-forth. No one will call me.Still not hooked up 30th message back-and-forth. You gonna make me pay for your defective device to send it back. Why can no one help me this is a joke.

  • JosephGruber
    Joseph Gruber (@josephgruber@josephgruber.space) (@JosephGruber) reported

    @ArloSmartHome Also, a fun bug I found - if I add someone as a friend, it will log them out of _their_ account anytime I change the access settings. Let me help you with the test case: User A should not be able to force User B to log out of their account. #cybersecurity #vulnerability

  • safcbee
    Brian (@safcbee) reported

    @ArloSmartHome Hey! Can anyone reach out and help determine why the batteries in my Arlo Ultra 2 cameras are shockingly bad? The last a matter of days rather than months as advertised..

  • JasonBrobbate
    Jason Abbate (@JasonBrobbate) reported

    @ArloSmartHome would be cool if you fixed your geofencing. When the program says ‘all devices’ but activates when anyone leaves or comes. **** you. I hope you go bankrupt

  • mrspeeed4
    mrspeeed (@mrspeeed4) reported

    @ArloSmartHome End of life is bull **** they don't tell you that when you buy their cameras 4 years and they shut your cameras off I won't purchase arlo again

  • DylanStratton
    dylan (@DylanStratton) reported

    I’m ready to switch to a new camera system and get away from @ArloSmartHome. They’re killing old cameras and customer service is the worst. They only let me talk to robots. Any security camera suggestions???

  • mahasitavati
    I am no one. (@mahasitavati) reported

    @ArloSmartHome @Pocketlint Customer service is the worst, not worth it. Do not buy from this company.

  • MWillner2
    Matt (@MWillner2) reported

    Rug-pull by @ArloSmartHome. Purchased two Arlo Baby’s when they were advertising free cloud storage and now they took it away. This is poor business practice. Also there’s no way to get any service support online unless you pay money for a plan. Do better!

  • conniemoulaiso
    Connie Moulaison (@conniemoulaiso) reported

    @ArloSmartHome @Pocketlint I have over 9 cameras. When I purchased them I did not need a monthly subscription to view my recordings. Since the update 4/24/26 my features are gone. Arlo Tech help can not fix it. Why did Arlo remove my features I’ve had for years?

  • Beautifulone119
    BeautifulOne (@Beautifulone119) reported

    @ArloSmartHome please help me I have your Arlo Pro 4 system and I've tried ar least 20 times between Saturday and today to set them up. I've followed instructions for how many Ghz AND made sure blue light is blinking AND scanned QR Code. I'm so FRUSTRATED. PLZ DM ME

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