Arlo

Arlo Outage Map

The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Arlo users affected:

Less
More

arlo Hero Image

Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Longmont, CO 3
Laplace, LA 1
Smithfield, PA 1
Offenbach, Hessen 1
Vienne, Auvergne-Rhône-Alpes 1
Gif-sur-Yvette, Île-de-France 1
Phoenixville, PA 1
Viersen, NRW 1
Osterrönfeld, Schleswig-Holstein 1
Berlin, Land Berlin 1
Cumbernauld, Scotland 1
Olten, SO 1
Rennes, Bretagne 1
Delray Beach, FL 1
Miami, FL 1
Marseille, Provence-Alpes-Côte d'Azur 1
Winter Haven, FL 1
Port Huron, MI 1
New York City, NY 1
Pinneberg, Schleswig-Holstein 1
Leigh, England 1
Aachen, NRW 1
Willich, NRW 1
Rieschweiler-Mühlbach, Rheinland-Pfalz 1
Saint-Denis, Réunion 1
Houston, TX 1
Los Angeles, CA 1
Beijing, Beijing Shi 1
Tourcoing, Hauts-de-France 1
Stockport, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Arlo Issues Reports

Latest outage, problems and issue reports in social media:

  • cleavel09 Lee Cleaver (@cleavel09) reported

    I cannot explain how bad of an experience we are having with @ArloSmartHome. Absolutely terrible.

  • SmartHomeGear My Smart Home Gear (@SmartHomeGear) reported

    @ArloSmartHome Hello. I have a problem w/ my security light hub that shows up in my wifi, but no longer shows up in the app under base stations/hubs. I've tried reconnecting ( add new device, etc) and I can't get it on my wifi - likely because it's already there. Thoughts?

  • camsrams89 Cameron Schmidt (@camsrams89) reported

    @ArloSmartHome I have a security light that went completely dead and it won't charge. I've tried everything offered by your community/support articles but no luck. I don't want to subscribe just to get help to fix this issue. Please help

  • ITmagiK ITmagiK (@ITmagiK) reported

    @ArloSmartHome Been on "chat" about an issue for nearly 30 minutes about an issue with an arlo charging cable and the arlo floodlight. Purchased 25', over priced, exterior arlo charging cable which is not charging the arlo floodlight camera! #CustomerService #CustomerExperience

  • Richardpagano10 Richard pagano (@Richardpagano10) reported

    @ArloSmartHome I'm actually really disappointed with this camera.2 of my cars were broken into and the Arlo floodlight camera didn't record anything. The event happened 2-4 meters aways from the camera it self.Trying to find support from the Arlo support team has made my whole experience worse

  • Richardpagano10 Richard pagano (@Richardpagano10) reported

    @ArloSmartHome This also happened when I asked for the annual tax receipt for the service I paid for. This has made my whole coustomer experience terrible and wishing I didn't purchase this expensive higher end brand.

  • Tenbear24 TenBear (@Tenbear24) reported

    @ArloSmartHome Worse cameras ever made! Do not buy! Cameras constantly go out with no phone number for customer service to help.

  • AbsolutLiss Samm🖤 (@AbsolutLiss) reported

    @ArloSmartHome Can’t seem to place my order, I’ve tried ALL day and it keeps giving me an error message or “page not found” once I’ve clicked “place order” . Is there something wrong on your website or on my end?

  • spense_goblue 3000 Love (@spense_goblue) reported

    @ArloSmartHome SOMEONE BETTER CALL ME. You have the WORST customer service on the planet. It has been over 2 weeks since I uploaded proof that you were double-charging me for over a year. You owe me a refund of over $240. I’m done with your **** products and your **** service.

  • Jazzyt747Tony Tony Green (@Jazzyt747Tony) reported

    @ArloSmartHome Nothing smart about the Camera App that doesn't work. You can't log into it been down for days. So what's the use of having this sketchy camera system that you can't access.

  • BuffDogLover BuffDogLover (@BuffDogLover) reported

    @ArloSmartHome about to return all my cameras to @Costco Thank God my membership is my warranty. This system is the worst! Customer service is a fvcking joke! Buyer beware 🤬🤬🤬🤬🤬 #arlosucks

  • HammyPics ARImages (@HammyPics) reported

    @ArloSmartHome getting an internal server error when trying to login to my account on your desktop site.

  • Richardpagano10 Richard pagano (@Richardpagano10) reported

    @ArloSmartHome Making me reset the camera and the next day it was flat and not working. I feel like I been robbed twice, once with the robbery and now with the subscription and support. The support team keeps on bring me around in circles hoping I will disappear.

  • wade2305 Wade (@wade2305) reported

    @ArloSmartHome I can’t purchase a subscription because your website is garbage and full of glitches. My $400 cameras are dummy cams now. I need a refund because you won’t support my camera after the trial period ended. Case number 42998053. Your IT department can’t even help

  • chrisjworth Chris Worth, MSc, RN, NIP (@chrisjworth) reported from Ticknall, England

    @ArloSmartHome your chime 2 is a rip off. Cannot install it despite trying for hours even with you’re “customer support”. Terrible product and service

Map Check Current Status