Arlo

Arlo Outage Map

The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Arlo users affected:

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Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Longmont, CO 5
Laplace, LA 1
Smithfield, PA 1
Offenbach, Hessen 1
Vienne, Auvergne-Rhône-Alpes 1
Gif-sur-Yvette, Île-de-France 1
Phoenixville, PA 1
Viersen, NRW 1
Osterrönfeld, Schleswig-Holstein 1
Berlin, Land Berlin 1
Cumbernauld, Scotland 1
Olten, SO 1
Rennes, Bretagne 1
Delray Beach, FL 1
Miami, FL 1
Marseille, Provence-Alpes-Côte d'Azur 1
Winter Haven, FL 1
Port Huron, MI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Arlo Issues Reports

Latest outage, problems and issue reports in social media:

  • Sleeping_Dahlia Sleeping Dahlia (@Sleeping_Dahlia) reported

    Why is it every time I update my @ArloSmartHome app lately it just completely stops functioning? 🙄 Either the mic doesn’t work, or I have repeated login issues, or I just can’t access the feed at all. It’s always something, lately. It’s become completely useless.

  • Sortedman SORTED (@Sortedman) reported

    @ArloSmartHome Please advise on how to grant another person access on my new wireless video doorbell. I’ve granted additional access in the invite but is still not working. Not impressed so far - stuff like this should be totally intuitive 😢

  • tcorbett1974 Tommy Corbett (@tcorbett1974) reported

    @ArloSmartHome why does my arlo app opens and I have video but soon as I do anything on the app it tells me arlo is offline. My spotlight which is not through my base works fine. Ever since the last firmware update my base does not stay connected to the internet?

  • torialen Victoria Young (@torialen) reported

    @GomringerAdolfo @ArloSmartHome They won’t! Worst customer service I’ve ever had! Even after repeatedly chasing them!!!! This isn’t a small company but act like scam artists that simply take your money and run.

  • operasingerBB American Consumer (@operasingerBB) reported

    @ArloSmartHome This company is AWFUL! I've had the security cams since 2015 and have had nothing but problems from 1st gen thru Arlo Pro 2. NOTHING BUT PROBLEMS and nowhere to get help!

  • Trussell3J JTrussell3 (@Trussell3J) reported

    @ArloSmartHome Servers are down and app history does not work. Care to comment on this!???

  • nadabakos Nada Bakos (@nadabakos) reported

    Is anyone else having issues connecting the app to the hub with the @ArloSmartHome? I have 11 cases of calling support with zero help.

  • DerHerzog DerHerzog (@DerHerzog) reported

    @punchpunch @ArloSmartHome Thanks man. Their not bad products…until they don’t work… then the service is just…just bad.

  • walshi01 Declan (@walshi01) reported

    @ArloSmartHome so I have a base station that will not update, comes online then cannot add cameras because it says the base station is offline. But it’s NOT. What now?

  • jpurnell Justin Purnell (@jpurnell) reported

    @nadabakos @ArloSmartHome Roubling down on the baby monitor, but only because it’s HomeKit secure, beyond that Arlo build quality seems a bit suspect

  • atley006 atley006 (@atley006) reported

    @ArloSmartHome camera system is a absolute rip off!! Pay good money for a **** camera that doesn’t even record without a subscription! Fkn bullshit!

  • gallorody gallorody (@gallorody) reported

    Hey @ArloSmartHome why does your system always crash? We reset it, update it, make sure everything is charged and working and when we want to check in on our home while we’re away the damn system isn’t working. Why???

  • delphijunkie David Clegg 🇳🇿 🤘😆🤘 (@delphijunkie) reported

    I give up. Time to contact @ArloSmartHome support to get them to help me connect my video doorbell to my smart hub. Despite their FAQ docs telling me my hardware and firmware versions support this, their software (iOS or Android) just doesn’t give me the option to do this.

  • TJSandersHere TJ Sanders (@TJSandersHere) reported

    @nadabakos @ArloSmartHome Maybe tech named after a hippie is a bad idea.

  • jb_fast win + x, u, u (@jb_fast) reported

    so, in the realm of ******* ui people I'll add @ArloSmartHome for not allowing the user to paste their auth code into the login page in my defense, this isn't my junk, it's legacy crap that some clients have and it's going in the trash where it belongs very soon

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