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Arlo

Arlo Outage Map

The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Arlo users affected:

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Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Frankfurt am Main, Hesse 1
Oldenburg, Lower Saxony 1
Bochum, NRW 1
Jonage, Auvergne-Rhône-Alpes 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Arlo Issues Reports

Latest outage, problems and issue reports in social media:

  • Desaulnier27
    Jason Desaulnier (@Desaulnier27) reported

    @ArloSmartHome why does the geofencing option for my cameras not work? Please help

  • JohnBurke72
    John (@JohnBurke72) reported

    @ArloSmartHome I have called and used your community support. Your support folks said they've never heard another incident like mine but many people on your community forum have the same issue. Your product is low quality

  • fjr2320gmailco1
    FjR (@fjr2320gmailco1) reported

    @ArloSmartHome I used to like Arlo, I've spent a considerable amount on their products. NOW they refuse to answer my emails regarding a fault in my £179. Door Bell. It mysteriously stopped working, they gave me a few things to try and resolve this issue, none of them worked.

  • BadRammaJamma
    justin (@BadRammaJamma) reported

    @ArloSmartHome @ArloSmartHome why am I not allowed to talk to a live agent even though I bought your equipment and it’s not working??? I have to pay you again for a subscription before someone will talk to me, if anybody is considering Arlo, don’t buy it!

  • uxian
    Gerard Krupa (@uxian) reported

    Apparently @ArloSmartHome are raising their prices so they can replace their buggy app with a new shiny buggy app instead of fixing the bugs.

  • nchara1
    Noel Charath (@nchara1) reported

    @ArloSmartHome what is going on with your all devices. They are going offline today for many users

  • conniemoulaiso
    Connie Moulaison (@conniemoulaiso) reported

    @ArloSmartHome @Pocketlint I have over 9 cameras. When I purchased them I did not need a monthly subscription to view my recordings. Since the update 4/24/26 my features are gone. Arlo Tech help can not fix it. Why did Arlo remove my features I’ve had for years?

  • Dean1Michael
    DM (@Dean1Michael) reported

    @ArloSmartHome I love how “out of nowhere” the cameras always disconnect from wifi. It’s great when you’re about to go to sleep and have to instead go outside, take the camera down, and manually reset the battery so it reconnects to wifi. Straight garbage.

  • jhkarotkin
    Jeff Karotkin (@jhkarotkin) reported

    @ArloSmartHome I have been with Arlo for four years. I got an EOL notice, so I bought new equip today. I was charged twice for the cams and customer support can't/won't help me. Today's interaction was the worst CS experience I have had w/ any Co in years. #NPSscore is Zero!

  • kodeineking13
    kyle (@kodeineking13) reported

    @ArloSmartHome On top of that my camera barely worked when it did and now it’s broken due to water damage that’s why I canceled it I have no use to subcribe and you guys still charge my card half a month after I cancel it wtf is that bullshit you guys just wanna finesse our hard earned money?!

  • DayneTurner1
    Dayne Turner (@DayneTurner1) reported

    Arlo EOLing devices that are 5 years old. Piss poor action by this company. Will be moving to someone else after this move. Tisk tisk. #arlo @ArloSmartHome

  • BULLYDOG77
    Doug (@BULLYDOG77) reported

    @ArloSmartHome Is arlo down today ?

  • ChrisHahn14
    Christopher Hahn (@ChrisHahn14) reported

    @ArloSmartHome please have my case #43366554 addressed and handled immediately. 26 cameras, 3 base stations are now useless paperweights costing me thousands of $ because my subscription is not working any longer.

  • ellennnfoster
    Ellen Foster (@ellennnfoster) reported

    @ArloSmartHome is there an outage on your doorbell server? I'm unable to access any smart features and am getting generic motion notifications, no previews, etc. (I have a subscription)

  • WakeInTheMatrix
    Awake In The Matrix (@WakeInTheMatrix) reported

    @ArloSmartHome has some of the WORST customer support

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