Apple Store

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Apple Store Outage Chart 01/28/2026 18:40

At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

  1. Website Down (53%)

    Website Down (53%)

  2. Errors (37%)

    Errors (37%)

  3. Sign in (10%)

    Sign in (10%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
CanadaNorth Vancouver Errors
United StatesBoston Website Down
United StatesFort Collins Website Down
EcuadorMachala Errors
United StatesHyattsville Errors
BrazilJoão Pessoa Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • relsson relsson (@relsson) reported

    @zollotech The most critical issue for me is ProMotion absense in native apps (Apple Store, App Store, iPhone Settings, etc.), but in some 3rd-party apps it is very smooth. I chatted with people, who have iPhone 13/14 Pro, and they said, that they have the same problem.

  • EhsanMannan He go chop (@EhsanMannan) reported

    5p just dropped from my wallet in the apple store... felt mad demeaning to bend down and pick it up...

  • DStvNg DStv Nigeria (@DStvNg) reported

    @theoaluga @NBS_Nigeria With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057

  • NiwakaFerreris 俄フェレリスタ (@NiwakaFerreris) reported

    On January 7th, a staff of Apple Store reset my #iPad to factory settings. My iPad finally functioned! But, it was available only under a Wi-Fi environment although SIM card was in my iPad… Battery problem hasn’t been solved yet. I have to go to Apple Store AGAIN!

  • SanchoUtd Damien (@SanchoUtd) reported

    @MacRumors @SamiFathi_ I have this problem on 14 pro max, the Apple Store suggests I return the phone & they will send it off for diagnostic test & will take 2 weeks. Should I just wait for software update?

  • wsellers William Sellers (@wsellers) reported

    @TeslaJoy Let me know if you have the same problem... I let mine expire via the Apple Store----then was hoping to resubscribe via Twitter. I "@" twitter support in my last tweet. :)

  • NiwakaFerreris 俄フェレリスタ (@NiwakaFerreris) reported

    I’m on my way to #Apple Store. Hmm, I realise that a SIM card functions now! Finally, I can use my #iPad in the train. But, I have to solve the problem of battery anyway.

  • emin_i_emini Emin Emini (@emin_i_emini) reported

    @AppleSupport Yes I did. All of them were brand new Genuine Apple cables bought in Apple Store. One of them was the cable from the box of the iPhone. I tried to restart the device, it worked nice for couple of days, and the issue started again to persist.

  • 10MARC1 10 Minute Amiga Retro Cast - VeryFried Account! (@10MARC1) reported

    @fuzzweed If that theory was accurate, then the Apple store would not always be full of people who are having problems with their technology!

  • AlpineGrass Alpinegrass (@AlpineGrass) reported

    @davyjonesI0ker I aint mad, that's rent money you dropped down the drain, get them back and take them to the apple store

  • imnotsavvy Sav (@imnotsavvy) reported

    when i went to the apple store to fix my broken phone there were a bunch of old people sitting there in a class about learning how to use an iphone while taking notes 😭😭 cutest thing ever

  • pretttymoneey 💐 (@pretttymoneey) reported

    P.F. Chang’s in Emeryville is closing down and I been at the apple store for 2 hours … **** ain’t right

  • MagumoKawasaki Paul Mercado (@MagumoKawasaki) reported

    @SagamiSword_ @BryanBstra @SixersOctavian Again, you buying in to these exclusive deals is part of the problem. Look at say Mobile gaming. Look at how phone games both come out to apple store and google play at the same time. Both competitors but both get the games cause the devs are 3rd party. yet on console they skip.

  • Vyyyper The Man About Tech (@Vyyyper) reported

    My Apple trackpad experiment is OVER! It slows me down. Probably going to return it. Do I have return it to the same Apple Store I bought it from or can I return it to any Apple Store?

  • 0x8ff ~ (@0x8ff) reported

    @_orangera1n @plzdonthaxme Apple Store said it was a HW issue back when I went March 2021

  • Cerberu44846233 Cerberus 🌻 Impeach Lying Justices Now! (@Cerberu44846233) reported

    @heidi8560 Maybe the Apple Store can answer that for you. Sounds like an involved fix.

  • jph1962 OfficialJohnHarrison AWMM 1838 (@jph1962) reported from Tampa, Florida

    @Apple @AppleSupport I lost my 14Max in 18ft of seawater off #BallastPointPark 1/6 - swam from shore & dived down 5 days later 1/10 got it back have film. Phone works great - Apple Store in #Tampa told me 2 contact U with the story proving new phone is waterproof @CityofTampa

  • 4ndyMurphy Andy 'Andy' Murphy (@4ndyMurphy) reported

    @WindyWilson88 Try aerowitter. Can't get it in the apple store or google play, need to download the apk. It's an almost exact replica with the ability to change feed colour and download videos/ pics straight from tweets. Just sign in with your twitter details.

  • KericaTaylor Kerica Taylor (@KericaTaylor) reported

    @Apple I purchased and item from the Apple Store located at Fairview Mall in Toronto, Canada on December 23, 2022. I attempted to pay with my debit card several times but there was a system error so I decided to pay with cash.

  • aria_gerson Aria Gerson (@aria_gerson) reported

    can't believe I had to reschedule my apple store appointment two different times only to finally go and suddenly the problem I was having was resolved and apple's diagnostics said nothing was wrong with it

  • Codyisinclass Cody Allen (@Codyisinclass) reported

    @EAHellerPhD @mike_feigin @MarcoVenniro Be careful going down the Venniro path, when we were setting up the lab, and I quote "I want floating desks for our behavioral computers, I want it to look like an apple store".

  • FrancisDBrasil Francisco Luan (@FrancisDBrasil) reported

    campaign to make your game unpopular in the play store, apple store, Steam and browser. Many are already dropping the game because of this update. If you don't change many more will leave. I hope you answer me Sincerely Lakioew and Darryl Server @supremacy1914

  • zion_melendez Zion M. (@zion_melendez) reported

    Got the best iPhone there is and this *** don’t know how to act… like BFFR… I shouldn’t have to come to the Apple Store to get my camera fix… @Apple do better…

  • fuzzweed füzzwêêd-poweruppu 🚀💎⚡👾💥 (@fuzzweed) reported

    @10MARC1 I think if you've got as far as the apple store with a tech problem, you've probably lost the race. I'd recommend a landline phone and a dictionary.

  • tra1ning Trainer 01 (@tra1ning) reported

    You ever have the manager of the Apple Store talk to the supervisor of the Apple support line, on your phone, and STILL can’t get the problem fixed? No? Just me?

  • CryptoKingF1 Flavio Acri (@CryptoKingF1) reported

    @weiscracka @socmplxd @eskacie It’s an iPhone glitch. Instead of directing you on the metamask app, directs you on the apple store to download metamask. Sometimes I tried to work around hold pressing on metamask and clicking: “open on metamask app” but it is not always showing that…

  • DDE88680309 DDE (@DDE88680309) reported

    @Apple it is ridiculous that my iphone 12 (bought 2 years ago) created technical problems - nothing related to misuse- and I am asked to pay £520 to fix by apple store!!!!

  • gigglybubblezz bunny chy🐰💜 (@gigglybubblezz) reported

    @LaitoFPS i was watching a movie and i waslked away to grab my food and when i came back the screen was like dark black/blue. i took it to the apple store and they weren’t helpful and said there was nothing they can do. it’s been broken since the week before christmas 😞

  • andygib Andy (@andygib) reported

    @Moe81190449 I'm no techie. It was the IMEI that was blocked and that is what the Apple store said was causing the UK problem.

  • DStvNg DStv Nigeria (@DStvNg) reported

    @michaeogun1 With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057