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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (53%)
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Errors (33%)
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Sign in (13%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bishops Stortford |
Sign in | |
 Miami |
Website Down | |
 North Vancouver |
Errors | |
| Boston |
Website Down | |
| Fort Collins |
Website Down | |
 Machala |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Roy Rapoport
(@royrapoport) reported
Asked the @Apple store to get my 'up' key working on my 2018 MBP. A day later they assured me it was now working. Upon pickup, they had discharged battery so couldn't check until I got home. 'up' key not working. Grr. Check your device before you leave the Apple store.
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Neil Topping
(@theotherneilt) reported
@tony_ogilvie I remember you being one of the ones going down to the Apple store for the second generation iPhone when we worked at Meridio Tony! At least I think it was you - 2008
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DStv Nigeria
(@DStvNg) reported
@olusezzy With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Dami008
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João Grey
(@thompsonkyliel) reported
the gworls made me come to the Apple Store 40 mins away from my house to see ppl running through the mall with no masks (in the middle of a panoramic that has new strains), all for them to not even fix my phone lol
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Marcus (MDEE)
(@MarcusDee_) reported
I can’t wait to go to the Apple store tomorrow for them to tell me it’s gonna cost me $1000 to fix my computer
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Adam Levine-Weinberg
(@AdamLLW) reported
@billionswithad @ryancohen I think you are overestimating what Cohen can do. I didn't see anything in his letter to the board/management last year to make me believe he can fix $GME. Reminds me of when people were sure Ron Johnson (creator of the Apple Store) was going to turn JCPenney around. We'll see...
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Ariele Max
(@dollargem) reported
Wondering if micro dosing before going to the Genius Bar at the apple store is a good idea or a terrible idea
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Consumer Protection
(@Consume22768079) reported
@tim_cook So if you buy an in app purchase from a game in the Apple store with your PayPal account, and you have a delivery problem, and you dare ask PayPal for a refund, you PayPal account that is linked to your Apple ID will automatically be revoked. The only way to restore it is to 2/3
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Kian
(@KianGoddard) reported
@AppleSupport help i bought something of the apple store app 2 days ago now when i go on the app its not there or when i go to visit order status from the email theres an error , they haven’t taken any money but the orders been canceled on its own
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NeoNachoSoto
(@NeoNachoSoto) reported
This reminds me of when I found an "infinite money" glitch in an Apple Store, opening literally the only game on a device 🙈 #WWDC19
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Steve Harris
(@Steveh1000) reported
Anyone else having problems with Hi-fi News subs via the Apple store. Ongoing problem of I can’t restore and have to use PocketMags support. They seem to diva sticking plaster fix so I have the same problem months later.
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↔ NCT WORLD ********** ↔
(@clowning111) reported
@Y0DREAMRUSH My laptop is a Mac so I just bought it to my local Apple store and told them I needed repair for a hardware issue with my screen. It was free since I had Apple care and it wasn’t a water damage issue but idk what you have 😓
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Thomas Gordon
(@Thomasgordon01) reported
@MartinSLewis iPad stopped charging after 4 months. Currys wouldn't replace. Went to Apple store. Pin broken in charge point. Said I must have broken. Had only used supplied cable. Wanted £385 to repair. Got it repaired for £85 in local store. Was I treated unfairly.
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Adam Devine
(@adevine39) reported
I was having problems with my iPhone and took it to the 5th Ave @Apple store in NYC fully expecting to leave pissed off but Alejandro took great care of me and I left happy. I made sure to find the manager, Gerrit, and let him know how happy I was. 🙏
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aki 🌺
(@LoveIessIy) reported
@ashbuni go to an apple store they usually fix things free of charge unless it’s actually something wrong inside
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DStv Nigeria
(@DStvNg) reported
@Salako_Fish With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Kiki043.....2/2
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🐼 Dogs Got Panda Steve 🐼
(@ItsPandaSteve) reported
An Apple store was broken into and £10,000 worth of merchandise was stolen. The police are confident they can recover both computers.
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Tiffany F.
(@tiffzny) reported
@im_adam_barrett @madebygoogle That used to be exactly what my issue with iPhones was-not customizable enough/too locked-in, but in the past few years I also haven't cared as much. In any case, I think I'm at the point where I need a new phone, either from Google's online store or the Apple store. We'll see.
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Matt Pointon
(@mattpointon) reported
@EE hi, I’ve got an iPhone 12 Pro and over the last couple of days I’ve started getting ‘no sim installed’ messages and need to restart the phone to fix it... any ideas since I can’t take it to an Apple store.
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5 Dancing Infowarriors
(@1400gang__) reported
Until we address the issue of Apple Store & Google Play, we will never get an actual app created by “our guys” that will be able to compete against twitter/Facebook/google/YouTube that isn’t tied to Unit 8200 Technion graduates in Israel.
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DStv Nigeria
(@DStvNg) reported
@masterminderic @DStvNgCare With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Dami008
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naya.
(@shanayaflores) reported
how is my MacBook id not working and every Apple store not available? what kinda **** is this
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E-Diplomacy📷🌍🌎
(@ShirlAAdams) reported
@daveweigel Sorry but know that you are not alone. I too had Macbook keyboard problems with my #MacbookPro still under warranty. So frustrating. The Apple store sent it to Apple repair and it was out nearly 3 weeks. They replaced the entire keyboard. I was not a happy camper. Good luck!
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Dave Cummings
(@DaveJCummings) reported
@billkuchman @HeatherAntos I went with the Pro though, granted, I got mine through my cellular provider, in my case Verizon, so I don’t have to pay out of pocket as much as if I went to the Apple store, so if cost is an issue, you might want to check with who you get your phone from
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Jo
(@JoannaEE) reported
@gfaz81 Seriously? Last time I had an issue with an iPhone they just swapped it at the Apple store for a new one. That's ridiculous. Who's causing the delay, phone company or Apple?
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Mrs. Treasure Greaux
(@MrsTreasureG) reported
Update: just spoke to @AppleSupport yet again(8th person). They said it’s possible it could be a hardware issue. Need to take it to Apple store (apparently they aren’t closed even though in lockdown). So this may go on for another 2weeks as they will have to take it in for repair
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DStv Nigeria
(@DStvNg) reported
@vonellisimoni With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Dami008
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Shawn Speller 😷💛🐝
(@nelshawn07) reported
@cwebbonline If they promote and incite violence it will shut down again. Its still not available on Google Play or the Apple Store.
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DStv Nigeria
(@DStvNg) reported
@deboymaggi @DStvNgCare With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Dami008
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DStv Nigeria
(@DStvNg) reported
@AremuOlad2 With MyGOtv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Dami008