Apple Store status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

• Sign in (38%)
• Website Down (38%)
• Errors (25%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Montréal	Errors	1 month ago
Ciudad López Mateos	Sign in	2 months ago
Quito	Website Down	2 months ago
Guayaquil	Sign in	2 months ago
New York City	Sign in	2 months ago
Malibu	Website Down	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Floro S. (@sflorimm) reported 3 minutes ago

  is apple store connect down, or is just me?

• 
  ⸜(｡˃ ᵕ ˂ )⸝♡ (@blublairies) reported 4 minutes ago

  So it turns out my phone charging problem is actually the charger itself, which is also my laptop charger, and then confounding factor that my car charger is also a bit dodgy in its own way bahaha so… I begrudgingly have to go to the Apple Store and buy a new one.

• 
  pingyu (@pingyu__) reported 6 minutes ago

  apple store quoted me 800 to fix my mac. man **** lemme look at new ones aww man 🤫

• 
  abhi | craftpad (@letcontactabhi) reported 6 minutes ago

  this is my plan for this month: 1. first, i’ll focus on nomi and try to build and ship the app on the apple store. 2. after that, i’ll start working on sortai. i want to make it a useful tool for founders to solve marketing problems, especially around ugc content and app marketing. 3. the third project could be a big b2b technical saas project. what’s your plan for this month? feel free to drop it below. i’d love to hear what you’re building. let’s go 🔥

• 
  idrin74 (@EdyVG74) reported 14 minutes ago

  @MrCreator1 No. I can’t use Apple Store. That s The point. I want To download apps and i can t because i can t put the account and login

• 
  L (@benghazi_ebooks) reported 22 minutes ago

  Can’t find it because the search function is broken but I am thinking about the email exchange in the Epstein files involving Barak and Koren discussing headphones being returned at a specific Apple store location in NYC. Which was obviously coded talk about moving something

• 
  Ana | The AI Girl (@WealthEmpireHQ) reported 23 minutes ago

  @ZunairaAi It sounds frustrating to deal with persistent storage issues despite taking all the right steps. I hope the Apple store was able to help find a solution.

• 
  SCOE (@jesuisdarius) reported 25 minutes ago

  I’m at the Apple Store to fix my screen. I’m about to turn it in to have it work on. Some ***** sent a text and like a dumb *** I opened it and there’s a **** in the text thread… the guy helping me turn his head swiftly and act like he didn’t see anything. LOL

• 
  santosh Yadav (@santosh52681534) reported 25 minutes ago

  @Apple I forgot my password and visited the Apple Store in Mumbai to unlock my phone. I was informed that I should call customer care after 24 hours. Today, after waiting 24 hours, I contacted customer care and was told that the server would unlock my phone only after 6 days.

• 
  Lucas (@Lucas62949380) reported 26 minutes ago

  Download your session application on apple store or play store so we have more secret and secure chat there on any account hack you’re down for bro My Session Id 05fe0ad0eaef801c18da5485f2148265d7530ab81b176ffa87fb1995dcd3c24074

• 
  Yada Yada Yada Farm (@bcglass2012) reported 27 minutes ago

  @deesnider Goto your local apple store and they ll fix it, a lot these responses are just people wanting to talk. Good luck.

• 
  Utkarsh Neil (@iUtkarshNeil) reported 29 minutes ago

  The biggest problem with Unicorn is that they keep fake apple devices. All the apple devices you buy from them will have a super fast decline in battery health. I got the same device from Apple Store delhi and unicorn and the unicorn one I had to sell off within 6 months

• 
  0xSuhar (@suhar_ceo) reported 32 minutes ago

  ok so I just saw the most unhinged tech setup and I need to talk about it someone stacked like 50+ Mac Minis on a shelf. yellow shelf. looks like a construction site met an Apple Store. and honestly?? this is lowkey genius and I'm mad nobody told me sooner because here's the ***** secret the M-series Mac Mini might be the best value compute unit on the market right now. per watt, per dollar, per cubic inch of space. it destroys traditional server hardware in efficiency. it just doesn't LOOK like serious infrastructure so people dismiss it but some guy in a random office somewhere said you know what, I don't need a $400k rack from Dell. I need 60 of these bad boys, some ethernet, and a dream. and now he has a build/test pipeline that probably runs faster than your company's entire cloud setup no loud fans. no special power requirements. no "enterprise support contract" where someone charges you $800 to restart a service. just apples. wall to wall apples. the chair sitting lonely in the corner of the shot is sending me. someone WORKS there. they just sit next to the apple army every day and think nothing of it we are not the same #ai #macmini #macmini4

• 
  Rifat Ahmed (@Rifat_EE) reported 33 minutes ago

  A Virtual card saves you from 30-50% tax in each payment.. (Yearly upto 1k$ save!!!) Here is the full view :: I've tried to buy @claudeai's max 20x plan that is for 200$ In my Android app it shows 33.75k BDT= 275$~ Reason : Gpay is legal in my country,so the govt + google play store are taking this 30%~ together In my Iphone is shows 999 AED= 271$~ Reason : Apple store taking 30% tax as per their rules, Moreover Apple Pay is not legal into my country yet, so i use UAE apple id where tax is only 5% for this, If my country govt legal this, they will surely take more 15% like gpay! So it will add more 30$+ when it become legal... At Claude website from any device it shows 200$+ Tax Here tax means it depends on which Countries Visacard you are using to pay! As virtual cards are not registered into any countries bank & as the diposite in card can be done via crypto We are safe from the Tax & etc etc issue Means fixed 200$ i have to give & a single penny wont be waste into Google pay or Apple pay or govt. Tax~ So,, use any trusted company's virtual card & Purchase from website,, Congrates , You are saving 30-50% in every usage...

• 
  Sammy Bags (@SammyBagsmfnobs) reported 36 minutes ago

  @109Cuntrees @TifahCrump777 Anybody that’s says there Gods favorite is ******* insane, I know I’m not gods favorite! I just spent 3 hours in an Apple Store just to be given back a broken phone by fat ***** #selfaware

• 
  Jon Sherrard (@jshez) reported 38 minutes ago

  Contrast the quote my experience: An Employer once had a supply issue with equipment supplier. Opened a new bank account that allowed Apple Pay digital cards over email. Created me a card. Sent it over. Transferred cash onto it, apologised profusely and asked if could go to Apple Store (during work hours so fine with me) Nice to know when you’re working with serious people.

• 
  I need more sunshine (@chicagoaudra) reported 38 minutes ago

  Anyone else having issues with newer @apple phones? I have an @apple iPhone 17pro that I’ve had problems with since I bought it through @ATT around Christmas. It has not worked consistently, with any of my Bluetooth devices, and is getting worse over time. Even my watch (series 11) is almost never connected and runs out of batteries really quickly now because it is constantly trying to connect and reconnect to the phone. Spent hours at the Apple Store a while back where they made me reset my phone and I couldn’t restore from the backup at all. I did that and the problem did not resolve. It mostly finds the devices but won’t connect or won’t stay connected or even paired. All of my devices work on my husband’s phone just fine (same phone). I have not been able to use any of my devices at all in over a week now, yet my phone somehow “passes” their diagnostics, despite not working at all in practical reality. It failed one test in the Apple Store but then passed when they redid it, so of course, they went with the pass. 🙄 Because of the “passing” the diagnostics, they refuse to replace the phone and won’t do anything about it. They just tell me it has to be a software issue and “the engineering team is working on it.” For months now. None of this happened with my iPhone 15pro and it doesn’t work with other phones either. How is this acceptable? They just took my money and I am SOL when it doesn’t work? No offer of a different device, a refund etc, no attempt to solve my issue. Just sucks to be me? Anyone have ideas of what I can try next? I have spent way too much time on this, but I would like a phone of my own that works. Also, if you are thinking of the Apple iPhone 17 pro, skip it. I feel like I’ve been ripped off and I don’t feel like they should be able to just take my money and leave me with this lemon of a product. Is there a lemon law for phones? Tired of this. I’m so sorry I got rid of my 15.

• 
  Patrick Carter (@PatrickRCarter) reported 40 minutes ago

  1/ Parents, we don’t have to choose between protecting our kids and protecting our privacy. Unrestricted smartphones should be treated like alcohol: 21 and older only. Nothing changes for adults. 2/ Here’s the part no one talks about: I cannot protect my child from what’s on their classmate’s phone. One unrestricted device and the whole group has access to the full adult internet. That’s the real problem we need to solve.3/ Privacy is the line between a person and a possession. A slave was property because someone else claimed the right to watch, record, control, permit, and deny his life. A free person requires privacy.4/ Some people say “if a liquor store can check an ID, so can the Apple Store.” That sounds simple… but it’s not the same thing. A liquor store checks you once, in person, for one item. Turning every app, website, and device into a permanent ID checkpoint creates a surveillance system for adults. That’s not protection — that’s control.5/ We all agree kids shouldn’t have unrestricted access to pornography, gambling, addictive feeds, and strangers. The easy fix is right in front of us: Stop handing children unrestricted adult-grade devices by default.6/ Make youth-safe electronics the standard for anyone under 21 — unless a parent is directly supervising. If a company wants its phone, app, or operating system in a child’s life, it should prove it belongs there. Adults keep buying and using whatever they want. No digital ID. No face scans. No adult internet passport.7/ This protects kids at the device level before they ever reach the adult internet. It keeps adults completely free. Privacy for grown-ups. Safety for kids. We can have both.8/ Parents — does this make sense? Drop a 🔥 if you agree we should protect children without forcing every adult to surrender their privacy. What’s the one thing that worries you most about kids and phones right now?

• 
  Vamps (@VampsandSamasu) reported 42 minutes ago

  Oh good the other way worked and the article is up for anyone else who is having trouble with posting if this gets posted the issue is probably you have a update check with your Google/apple store and if you do update but then run incognito and load web

• 
  Jacky Fan (@FrankMaoSean) reported 42 minutes ago

  Has the review speed of the Apple Store slowed down again? The submitted update has been pending for three days and still hasn't started the review.

• 
  Erik Radle (@Radle) reported 46 minutes ago

  @JMakeley @ProhibitionUS You can't tell the difference between an Apple Store and a cartel? The PROBLEM is a poisoned supply, cut with fent and rat poison. People are dying not because of drugs but because of cross contamination. Notice how our booze supply isn't poisoned? Legal and regulated industries are not dressed-up cartels, friend. You don't want harm reduction, just control.

• 
  annastayziaa finance (@annastayziaafi) reported 47 minutes ago

  back in 2023 I took it to a different Apple Store and my laptop was in worse condition (it was broken) but they repaired it so quickly. But this Apple Store was so terrible. all but one of the workers actually cared from the beginning when I spoke to them.

• 
  Jack (@jackcoder0) reported 48 minutes ago

  Her Apple Watch battery dropped to 78% after just one year. She wore it daily. She charged it overnight. She used it like every other Apple Watch owner she knew. Yet her battery had degraded faster in 12 months than her iPhone had in 3 years. She took it to the Genius Bar, expecting them to confirm it was defective. The technician ran every diagnostic. "Your watch isn't broken. It's just been running 24 hours a day doing things it doesn't need to do. There are 4 default settings on every Apple Watch that hammer the battery overnight. Apple knows. They've known since the first Series 1 launched. They don't change the defaults." She asked why. He gave the same answer Apple Store employees have learned to give silence. Then he opened the Watch app on her iPhone and walked her through everything. Here's what he showed her. 🧵

• 
  Keisuke (@KeisukeIshikawa) reported 49 minutes ago

  DANIEL CHEN BURNED $14,000 A MONTH ON H100s UNTIL HE WALKED INTO AN APPLE STORE AND BOUGHT 1,000 MAC MINIS. his AI startup was getting magic output and a death certificate at the same time. the cloud bill was eating the runway faster than the product could earn revenue so daniel ran the math on running it locally. one $599 mac mini m4 pulls 10-20 watts, costs $3 a month in electricity, and runs 24/7 forever. one $599 box replaces a $200/month subscription he racked 1,000 of them into a single facility. the whole stack draws less power than one nvidia server while pushing the same throughput then in january 2026 ollama added the anthropic messages API. now claude code itself connects to your local mac mini with one environment variable. same interface, zero API costs apple stores ran out of mac minis the same month. $599 one time beats $200 a month forever and the market figured it out before the press did the window is open. follow and bookmark before it closes.

• 
  🍝 Pasta @ ? (@krakenpasta) reported 54 minutes ago

  Ya know the damn struggle saba only initially released songs on APPLE STORE AND IM AN ANDROID ALDHSKS GAAHHH I had to trouble my friend and legit paid extra to rip off their songs HALAHSKS

• 
  free palestine 🇵🇸 (@eclairification) reported 54 minutes ago

  this became very apparent when i was working at the Apple Store genius bar and i hate how all the companies take advantage of making it customers’ problem that they didn’t read while also doing everything in their power to make everybody bad at reading

• 
  freedom (@finallyspoken1) reported 54 minutes ago

  @pnj777 @karanaggarwal86 @Apple I can purchase it online, it will get delivered to me sealed! I bought one from Apple Store, no such issue! Unicorn store, wants to make more money! The moment I was asked to buy a cover, as mandatory purchase I walked out!

• 
  Maria Islam (@mariaislam6451) reported 55 minutes ago

  So, going back to the question l asked the technician at the Apple Store: "Are these default settings really protecting the user, or are they silently wearing down the device?" He didn't have an answer. But every iPhone he tested that day had the same 2 switches TURNED ON. Silently burning in the owner's pocket.

• 
  Greg - Israelite in Exile (surviving the Galut) (@anexiledjew) reported 56 minutes ago

  I bought a set of AirPods Pro from Laptops Direct based in Huddersfield, England, about a year ago. I have a problem with the left AirPod charging, and I went to an Apple Store to have them look at it today. Astonishingly, I discovered at the Apple Store that the serial number is tied to a date of purchase from 2024 in a Walmart in the United States. Avoid this retailer.

• 
  BOOM ODDS 🟢 (@BoomOddsCashOut) reported 57 minutes ago

  @Aziii_6890 @AppleSupport @Apple Same problem with mine. Can't access the Apple store and there's no way to update and download apps. Because and without the Apple account (ID) the iPhone is useless!