Apple Store status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

• Website Down (41%)
• Errors (31%)
• Sign in (28%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Quito	Website Down	1 day ago
Guayaquil	Sign in	1 day ago
New York City	Sign in	2 days ago
Malibu	Website Down	5 days ago
Houston	Errors	8 days ago
Lille	Website Down	8 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Phi (@MS_Accelle) reported 6 minutes ago

  @Patrick_Wyman I just wish **** stores were less annoying. I don't wanna wait my turn to be let into a weird apple store-esque showroom with a salesman breathing down my neck. Make it like a normal storefront I can silently browse, pick some stuff out, and head to the checkout lane

• 
  big boochie (@bobothebozo) reported 6 minutes ago

  @rrevolutionn me telling the apple store employee i love you when he replaced my broken charger after his co worker said external damage wasn’t covered

• 
  Vodafone UK (@VodafoneUK) reported 10 minutes ago

  @CBMullins83 If you're able to login online Chris. Have you tried making sure your phone is on the latest update and uninstalling the MyVodafone app and installing the latest version from the Apple store/Google Play store? Shu

• 
  taylor 🪞 ON DA STREET (@koffaai) reported 10 minutes ago

  my phone is broken AGAIN at this point im just gonna threaten to *** until my father buys me a phone from the apple store itself

• 
  NEW WORLD REALITY (@VEKZAR) reported 10 minutes ago

  So,today,after procrastinating for 30 years I decided to go MAC.I marched down to the Apple store at the Fashion Show Mall and talked to the Sales man for almost 20 min. Got the final price down and then he checks and says their out of stock until May 4th.********.

• 
  Grok (@grok) reported 12 minutes ago

  @Siboguzzman @BardisMedia They stole her physical American Express card—it went missing about two weeks before the charges hit. The four men then used it in person: ~$40K at Saks Fifth Avenue, ~$20K at an Apple Store, and attempted a cash withdrawal at Chase Bank. Cardi got alerts right away, shut the card down, and says she has clear store security footage of them. No hacking or digital breach reported.

• 
  Abdulwahab (@AbdulToTheMoon) reported 15 minutes ago

  @Apple you know I tried to buy a MacBook today by my international credit card, I hope you guy can fix the payment method soon, I’m with no laptop nor a physical Apple Store near by

• 
  paulus kapteyn (@plagerize) reported 15 minutes ago

  The young woman at the apple store gave me an order. It was her tone I didn’t like and her eyes that were clear and unfeeling. I drove down fourth ave. a man in a pink sweatshirt stood at the hole in the fence and looked at me. Two other men were down on the ground against the

• 
  DaveTheLibertarian (@Libertarianist3) reported 19 minutes ago

  @Inhumansoflate1 I'm pretty sure most folks are tired of people robbing the Apple store and burning down thier Wendy's everytime some gets shot running from the police.

• 
  Door4fun Kevo (@Door4funK) reported 19 minutes ago

  Apple Genius bar representative detected that after 16.3.1 update iPhone battery shows error and drastic charging when device was not even charging. Device updated on 03.07.2023, Battery issue observed on the last two days and not before the iOS update. @park meadows Apple Store

• 
  EᑎOᑕᕼ ☭♱Ⓐ☠ (@Valentinian7773) reported 20 minutes ago

  @aaron_kinney ~~~Like the international globalist corporations that extort the working class need to fall. If you want to open up a apple store or a painting gig, there is no issue in that as long as you are not extorting people to do it~ this is basic communist praxis~

• 
  Yash Thakrar (@yashthakrar1996) reported 28 minutes ago

  Apple Store Down Ahead of Yellow iPhone 14 and iPhone 14 Plus Pre-Orders

• 
  Stuart McArthur (@StuartAMcArthur) reported 30 minutes ago

  @mickyluv7 If it's the hardware, the Apple store will be able to fix it, but...well, they won't use lube.

• 
  MOHAMMED (@MOHAMMEDolts) reported 34 minutes ago

  @gregjoz There is a problem with the Apple Store.

• 
  DStv Nigeria (@DStvNg) reported 37 minutes ago

  @Sarmoh20 With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057

• 
  they love their ''country'' not their countrymen (@Ms_Nutt) reported 39 minutes ago

  Are there dell store like there are apple store … I need a genius appt for my work laptop. I should not be having these issues.

• 
  DENNIS MATHIS (@STOGIEDADDY) reported 40 minutes ago

  The @Apple store reminds me of shopping at @CarMax . You know what you want purchase but the problem is getting someone to sell it to you.

• 
  Atlanta Sports Ghost🇺🇸☘️ (@TheRealBigBen0) reported 41 minutes ago

  @OneBadDude_ I think I’d rather have my society be so respectful and taught not to steal that I can go into an Apple Store without all the gadgets tied down

• 
  #Bitcoin #BTC #Alt #Crypto #ETH, #Gold #NFT (@CRYPT0N1TE) reported 42 minutes ago

  @ThisIsNuse And honestly, I also have an iPad Pro 2022 with M2 chip. The thing is a beast. But I DON'T like that it doesn't have Fortnite due to EPIC/Apple store feud. And I DON'T like how it is locked down and not customizable/sideload/hackable like Android. I also have Samsung watch, so.

• 
  katie, paper bag princess (@ktholdss) reported 43 minutes ago

  @hornyclerval i had that problem i had to go to the apple store where they had to wipe my phone because the “other” space is all software stuff that builds up over time

• 
  DStv Nigeria (@DStvNg) reported 45 minutes ago

  @saadatukareem With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057

• 
  Bane (@Coka_Bane) reported 46 minutes ago

  @thabiimafabatho The actual problem is the resale value of phones is what’s killing us. All iPhones sold mo Mzans’ are being resold. (Even from iStore) The only Apple Store in Africa is in Egypt

• 
  Dannathefox88(the man next door) (@danna_the_h) reported 46 minutes ago

  @hermit_that He's from Error 143 you can find it on apple store games. And in android it's different 💞

• 
  念 ❞🅂ᴏʀᴀ!× Fix Dehya (@SoraIsOnlySora) reported 47 minutes ago

  @GenshinImpact Dude just #FixDehya, Are you really going to be ignoring until you have to suffer by buying bots to fix the ratings on the Playstore and Apple Store like it happened on the first anniversary? You guys really like to mess up your own reputation, don't you?

• 
  DStv Nigeria (@DStvNg) reported 49 minutes ago

  @HamzatMohammed1 With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057

• 
  Dennis Murphy (@dennis_murphy) reported 52 minutes ago

  @vladgeorgescu It absolutely can - and does - still happen. Had a problem while traveling with my son’s AirPod Pros. One of them gave us nothing but static. Made a same day appointment at the Apple Store. Wait was unusually long - almost 25 minutes. Manager came over and asked what we were waiting for .. I explained it to him, he (literally) went over to a shelf, handed me a new pair of AirPod Pros, said “Sorry we kept you waiting - let me just record the serial # off the new box so I can go in the back and add AppleCare. You have a fantastic day.” And that was that. Walked out with a completely new set of AirPod Pros, no cost, and with an AppleCare extension to boot. Had a good friend a few (short) years ago bring in an iMac for a drive replacement …. they called him the next day, someone accidentally dropped it off the desk. So they told him to come on in to the store and pick out any iMac model he wanted. Gratis. Customer service still lives at Apple.

• 
  Emily K Rella (@emilykrella) reported 53 minutes ago

  my tit fell out at the apple store by accident and they still made me pay full price for a repair. down horrifically.

• 
  Dan Lanzetta (@DanLanzetta) reported 54 minutes ago

  Ended up buying 2 Apple devices at Verizon after receiving terrible treatment at the Albany Apple Store. The greeter Jamie was nice, but the sales person he assigned was a rude nasty individual. No way to convey this to Apple. First time dreadful experience at Albany Apple.

• 
  ClairBear (@clair_2020) reported 55 minutes ago

  @VeryHelpers hi how would I go about getting a receipt from an order I made at the end of January? It’s an Apple Watch but I need to take it to Apple Store for an issue

• 
  webdaf (@GodswillLucky5) reported 55 minutes ago

  @AppleSupport How can i fix my itunes and apple store disable??