Apple Store status: access issues and outage reports
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Full Outage Map
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
- Sign in (37%)
- Website Down (37%)
- Errors (26%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ciudad López Mateos
|
Sign in | 9 days ago |
 Quito
|
Website Down | 23 days ago |
|
Guayaquil
|
Sign in | 23 days ago |
 New York City
|
Sign in | 24 days ago |
|
Malibu
|
Website Down | 27 days ago |
|
Houston
|
Errors | 29 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Cory Schulz (@cory_schulz_) reported@tekbog paying $100 every 2-3 years to replace a battery at an Apple store is not a serious issue. I would be much more concerned about how it would affect the water resistance of the phone if I were to change the battery myself and not have the glue or seals line up properly
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Eddie Maiden (@EddieMa78100300) reported@CheyCab I lived in uptown from 98 -2004, loved it! Peak uptown times, then the uptown bar was turned into an Apple store and the down turn began, it's really too bad what the crazy commies now running it at doing
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Rashford_Enthusiast🇺🇸🏴 (@UTDIntent) reported@04musicenjoyer Did you have to go to an Apple Store for that? If so that would be a problem for me cause the closest one is over an hour away
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Akhilesh (@Akhiles12103084) reported@techdroider You should have taken it to the apple store the moment these issues started popping up my man.
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little isa (@landoscah) reportedI had this problem and it wasn’t water.I brought my phone to an Apple Store for repair and they said some of the charging connection points on my phone were burnt (they were visibly darkened). Since it was still under warranty they fixed it for free with a new entire logic board)
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**** Dev 🇨🇳 (@sadchineseman) reported@TolkienCrafts @AnthonyZ_GTS @D162Michele Yes we need to have VPN to access Internet in China and had to setup an Apple Store abroad as most the app are censored in China . It’s terrible that most of people have no idea about the level of censor in China government do not allow us to see what we want they think we are idiot so we have some people at the top who decides what we have the right to see if you live in China you will understand the misery and suffer we have to endure
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Dev Chizi 👨💻 (@techwithchizi) reportedWhen payments are made in an app, the server you downloaded the app from, Google Play store or Apple store, takes a percentage of the payment.
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Kyatto Sky (@k_ttor) reported@ugogofx Take it to Apple Store, I had a M1 Pro, 16GB, never lagging, not issues at all, even some times the battery lasted an entire week
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hello, donavon! (@hellodonavon) reported@daviss That’s honestly a relief. Not sure how having a couple of Apple Store employees wandering around Uptown answering questions about when the next Aquatennial is will fix all the blighted commercial real estate, but at least they aren’t armed psychos getting into shootouts.
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effie we all got pain (@dldmvnaij) reported@Kyree_jpg you don’t even have an apple store, and the only one in your beltway is shutting down. can we be honest for 2 seconds kyree!
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EarlyBird (@EarlyBird5468) reported@XDBchain Apparently, a lot of people are still having trouble with the wallet. I have uninstalled and redownloaded the wallet from apple store , rebooted my phone 6-7 times and still have the problem.
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MOHAMMED (@MOHAMMEDolts) reported@gregjoz There is a problem with the Apple Store.
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Iconicament3 ✨ (Coco) (@Iconicament3) reported@ohthalie Thank you dear!! 🫶 I hope so, especially because the timing is terrible, the Apple store won’t be open before Tuesday 😭
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Kangaroo22 (@KangaSloth) reported@lanche @Apple There's a glitch for the 13 & 14 where your phone will j completely brick , screen off, & the only repair to to get a replacement at the Apple store where they charge u for any unrelated damage 😭😭
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BAMiv (@BAMivDrop) reported@9to5mac The South Hills Village in upper St. Clair Pennsylvania Apple store is the absolute worst. They are rude. You have to make an appointment to get in. Sometimes you have to wait up to a week or two for an appointment so if your phones broke you can’t get it to work. You’re just basically screwed. Apple has turned into a **** piece of ****. Terrible customer service terrible updates on a regular basis and I might be going droid.
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Dion (@2024dion) reportedThey did finally add that Apple Store, which is cool. Shame about the Monroe Blocks being killed. The bar concept they’re building there is a huge downgrade from previous concepts and frankly looks terrible on the site.
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Madame C. (@1shykitten) reported@VRMurphy @WallStreetApes 🙄🙄🙄 My child, avid online shopper, ONLY buys her Apple products from an Apple store. Why? Because when you're about to plunk down $1500 for a phone, or 3k for a phone+laptop, you want to touch them first, get advice, have your phone settings & chip transferred over.
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Carol SMART Baker (@CarolSm33801) reported@RealDonKeith The Apple Store might not be having issues. However WHEN THEY are left behind as the ONLY business THEY ARE GOING TO BE TARGETS
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stephany (@s13ph4n7) reportedim bouta walk into an apple store show them my phone storage w/ “system data” taking 60% of my phone storage + growing and if they dont tell me what it is and fix it I’ll immediately throw it at their stupid glass window and leave
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Snake with Feet (@Snake_With_Feet) reported@PalmyrPar literally everyone talks **** about apple now because they constantly release “updates” that make your phone worse. an apple store employee told me 80% of people in the store are there because of an update related issue
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aviral10𝕏 (@aviral10x) reportedIn 2017, I walked into an Apple Store with my cousins to see the iPhone X. I was 14. My sister was 12. My brother was 10. The guard stopped us at the door. Looked us up and down. Told us to come back with our parents. We walked away. Three kids, heads down, through that long mall corridor. That night I couldn’t sleep. Not because I was angry but because I made a promise to myself. Over the next few years, I taught myself to code. Started trading. Entered hackathons and won them. Landed internships. Built a public profile. All of this without even finishing college. I eventually dropped out because the real world was teaching me faster. I traveled to 6 countries. Worked with people I once only followed online. And one by one, I bought every Apple product I once dreamed of holding. From the same store that wouldn’t let me in. But here’s the part nobody talks about, after getting everything I wanted, I sat at my desk surrounded by all of it, and something still felt missing. The hunger that started in that mall corridor? It never leaves. The devices were never the destination. They were just proof that the kid who got turned away kept walking forward. Still walking. Still hungry.
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whatupitsjake 🍉🍣🍤🍊 (@WhatsUpJakey) reportedAnyone else having trouble paying subscriptions on the Apple Store or is it just me?
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the sagitterrorist transfeminist 🫖🔮🌌✨🔬📚🔪💋💗 (@therapatical) reported(also the thing that stopped working was the graphics card, as it kept giving me the hot magenta pink screen of death. and like. the apple store was basically just like we maybe try to fix it but it's so old that it would cost more to repair than to buy a new one)
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Paddy (@Dabatsau) reported@Eyaaaad I can take my iPhone to an apple store and have them replace the battery for ~140 USD, while I do the rest of my shopping, they take all the risk and I get my battery replaced without issue.
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dar (@radbackwards) reported@1x_tech @NVIDIARobotics Much better with sound on… Preferably in your car (unless you drive a civic then go down to the Apple Store and Bluetooth connect to some AirPod Max’s)
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Htoomyat Zeyar (@htoomax) reportedYet, three days ago, I took it out of the case and found this weird "pink" discoloration. I contacted Apple Support immediately. They sent me to Best Buy since it was closer, but the tech there told me only the Apple Store could handle a finish issue like this.
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Melox (@MeloxJourney) reported@athcanft Will wait :) quick question how do you create ur apple store screenshots ? That’s my biggest problem do you have an fast solution … I want to submit an app to the store
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All Might (@Digitalmight007) reported@SeharaNatural @Usman_Moghal Try to delete your app and reinstall it if you are still facing the translation issue and check if there is an update on Google Play/ Apple Store.
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Arline (@ArlineL0) reportedWow. When the busiest most profitable company, The Apple Store, leaves a mall because of crime, you know it’s REALLY bad. It’s time to have a serious conversation about the black problem in America.
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Murica Enjoyer (@Muricaenjoyer) reported@SimardPete @GarrettPetersen Apple Store guy made me feel like a dumbass when I said I needed a new phone because the charging port was broken, and he just gave it a dental cleaning and handed it back working great 30 seconds later.