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Apple Store status: access issues and outage reports

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Full Outage Map

The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

  • 35% Sign in (35%)
  • 35% Website Down (35%)
  • 31% Errors (31%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

CityProblem TypeReport Time
Montréal Errors 10 days ago
Ciudad López Mateos Sign in 26 days ago
Quito Website Down 1 month ago
Guayaquil Sign in 1 month ago
New York City Sign in 1 month ago
Malibu Website Down 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • AbhirajDamodar1
    Abhiraj Damodare (@AbhirajDamodar1) reported

    @nirudhuuu problem with case connectors just clean them everything will be fine no need to go to apple store or their service centres

  • TheNoisyTrunk
    The Noisy Elephant (@TheNoisyTrunk) reported

    You have no clue what you are talking about, moron. Take some time out @AlexErrera2 . Go for a walk down to the local shopping mall. Find a shop called "Prestige **** Accessories", it will be next to the Apple store, or not. Go in and ask for a "super small jack off the crumb" self-pleasure, base model - you don't want the luxury model because that will be too expensive for you. Now, go to the chemist, or Priceline, whichever you prefer, and buy some KY jelly. You can actually get it at Woolworths, but it won't be any cheaper there, just so you know. Then walk all the way back home, like a complete ****, because you can't afford an Uber. When you get home, get a picture of Pauline Hanson, go to the bedroom, and do whatever ******** you like. We don't care what you do, and we don't want to know what you do, but you will have a "super small jack off the crumb" self-pleasure, base model" so you can ******* work it out from there. You dumb ****. Off you go. Walk.

  • sirmapy
    Sir Mapy (@sirmapy) reported

    Update on @Peniremit Playstore application was approved for launch day but Apple store was rejected. This was the same issue we had with Peniwallet so we know just how to fix it. Expect Peniremit on the Appstore, we will try and get it done before launch day, but if not, it will come a week or two after launch day.

  • tnertz
    Trent 🇺🇸 (@tnertz) reported

    Going to the Apple Store for this broke iPhone 17 pro camera. Idk if it’s a LiDAR issue but you can see the low fidelity of zooming all the way in…it’s not switching to the 4x lens but just digital zooming completely on the 1x lens. Sometimes the 1x lens will not focus when the 4x does.

  • JackPackag5
    Britler (@JackPackag5) reported

    @SirLeonP The whole point of business is to create jobs, there's no point being an apple store in a run down town. Economy is the movement of money. You hire employees to scale your business not to make a profit on them

  • professorlevit
    Mark Levit (@professorlevit) reported

    Upgraded to iPhone 17. Something went wrong today, early afternoon. Ran it over to the Apple Store where the phones was pugged in to magic devices, the tech futzed with its interface—for a half hour. TECH: “Your phone is broken and needs parts. Good thing you bought Apple Care...

  • Ryan_Lee89
    Ryan.S (@Ryan_Lee89) reported

    @Lebrewski__ @harryh A hospital receptionist isn’t trained as a doctor same is an Apple Store. Sales person isn’t trained to troubleshoot your issue

  • GainOfDR
    Gain of Dysfunction Research (@GainOfDR) reported

    @ClownWorld 1. Sleep on the street 2. Riot for no apparent reason 3. Burn down a neighborhood 4. Open a hospice for fraud 5. Dye hair pink Bonus: Loot an Apple Store

  • CassiusClove
    Cassius 🪷 (@CassiusClove) reported

    I cant watch this . wheres the person falling down the glass staircase in the apple store that posted about it every day .

  • dressltwt
    kai🐈‍⬛ karlach's gf (@dressltwt) reported

    louis, i know you don’t care but i’ve actually had the worst ******* day of my life. i lost my phone at the station, had a breakdown at work. managed to track my phone and get it back to find out it’s broken and i can’t get in. went to the apple store and it took 3 hours

  • lilly70583564
    lilly (@lilly70583564) reported

    @gailalfaratx Is that Tim Cook who kept grok down the bottom of the apps in the Apple Store where people could not find it, even though it was the most popular app? Tim Cook is lucky Elon didn’t punch him. Elon is a sweetheart :) I don’t know if I would be so merciful towards Tim lol

  • LadyEmmasGhost
    Cheryl Hunter 🏳️‍🌈🇨🇦🌻🦋🇺🇦 (@LadyEmmasGhost) reported

    I’m loving all the animal accounts. It’s a much needed laugh in a day where I spent most of the afternoon in the Apple Store going through Password Hell. And it wasn’t even MY problem. Long, dumb story.

  • juansalgadodp
    Juan Salgado (@juansalgadodp) reported

    @GenshinImpact Well done, keep banning players from Discord and keep believing your garbage game is being rated on Google, Google Play, Play Store and Apple Store by bots, you rats. You all burned down your community, EX community.

  • complexsimon
    Simon (@complexsimon) reported

    @mweinbach Just be honest. If you walk into an Apple Store with a one year device, or a 5 year device. The five year device is upgraded because the battery is old, it’s slow or not supported and they need something new. They’re not the one you’re selling the improvements to.

  • o_glethorpe
    Oglethorpe (@o_glethorpe) reported

    @AdamMusaAly @aloisdeniel Yes, that does not prevent slop at all, or even security issues, as seen with that guy who downloaded a fake version of a Bitcoin wallet from the Apple Store (or something like that).

  • RealZaikTorek
    Zaik (@RealZaikTorek) reported

    @Grxit Wasn't this the "civil rights rally" where the burned down an autozone and looted an apple store lmao

  • marksmith1045
    Mark Smith (@marksmith1045) reported

    @ashawolves Sad... you need to go to the apple store. They will help you fix it

  • RandyMarshonMD
    Randy “the viper” martin (@RandyMarshonMD) reported

    I just sat in the Apple Store for an hour to get my phone fixed (blacked out woke up and it’s broken) I did not realize how retarded the common man is. There r people out there that don’t know how to delete apps. -🐍🐍

  • LongstaffA
    Parenthood: Impossible (@LongstaffA) reported

    @WallStreetApes @JohnRavenda I believe this. I had my prior iPhone it was working fine no issues whatsoever. One night it notified me of upcoming update. I picked up my phone in the morning and it would not turn on. Brought it to Apple store they told me they could not fix it.

  • NimshiNimshi1
    Nimshi Nimshi (@NimshiNimshi1) reported

    @Airtel_Presence Issue finally resolved, but only after visiting 9 Airtel stores and the Apple Store multiple times. Some Airtel staff said no LAN, some said server issue, others blamed Apple. Apple said it was Airtel’s issue. Airtel finally accepted it was their issue and fixed @airtelindia

  • JustinJDean
    Justin Dean 🇺🇸 (@JustinJDean) reported

    iPhone pops up and says the battery capacity is under 70% and to click here to replace the battery for free. I click and make an appointment for 6:30pm. I drive an hour to the Apple Store and after sitting with the Apple “Genius” for 30 minutes while he enters my info, he informs me that they don’t have time to replace the battery before they close at 8pm, and that I can return tomorrow morning. I feel like I’m in Seinfeld episode. “You know how to take the reservation. Keeping the reservation is the problem”

  • SavanahChante
    Savvy💫 (@SavanahChante) reported

    Went to the Apple Store for them to fix my phone, left with a brand new one 🤸

  • EddyTheTechWolf
    Eddy (@EddyTheTechWolf) reported

    @Rusty_Foxxo The issue is that, it's not like having an Apple Store or gym near you, but which are nice to haves, but having a hospital is not a "nice to have," but a necessity. When your life is a stake, we shouldn't quantifying people's lives in terms of "being worthwhile"...

  • oPIXIEo
    J🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@oPIXIEo) reported

    Really disappointed with my experience at the #Apple Store Edinburgh over the past month. I’ve had to visit multiple times for an ongoing charging issue with a 4-month-old iPad A16.

  • fattyk72
    Stivovo 🇺🇸🏈🏀🏐⚾️🏓 (@fattyk72) reported

    @OliLondonTV Why doesn't Bill Gates fart in an Apple store? Because there are no Windows. Fix your OS dude, leave the meat alone.

  • Brit_Parle
    Brittany Charlton (@Brit_Parle) reported

    It took me 3 hours to fix our “sign in with Apple” issue. Finally resubmitting to the Apple Store after our second rejection. Third times a charm!

  • jengleeart
    Jen! 🐭 (COMMS OPEN) (@jengleeart) reported

    @Absorbantsy That’s what happened to my first one :( the current one connects to my neighbours iPad just fine, just not mine for some dumb reason. I don’t live near any Apple Store so I’m relying on phone support and it’s been painfully slow 😭 slowly resenting apple tbh

  • 1428elm_street
    Elm St (@1428elm_street) reported

    @Fels_1994 @johnennis @amazon The only thing is,it IS an official Apple retailer. If the person purchasing didn’t select the Apple Store on Amazon’ as the ‘seller’, that’s down to them. If they selected it, then there is an issue to resolve. Regardless, they ARE an official ‘seller’ as long as you select them

  • WigettaGaming
    Wigetta ✨ (@WigettaGaming) reported

    @thatjoshguy69 The same thing happens with laptops. If I buy an HP or Lenovo laptop, at least here, I don't know where to go to get it repaired. With Apple, I go to Apple Store and problem solved

  • Sudrzn
    सुdhaरஷN (@Sudrzn) reported

    Apple Store didn't gave me the reports Even after multiple requests I've raised. Not sure if this is problem with the brand or the country or their employees If the law is firm, reachable, strict and scary to all the cheap bastards, then it'll be a hell for CSR folks