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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (52%)
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Errors (31%)
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Sign in (17%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi |
Website Down | |
 Blackburn |
Website Down | |
 Ashburn |
Sign in | |
| South Park Township |
Errors | |
 Illescas |
Website Down | |
| Ashburn |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Oliver
(@ulliverti) reported
@benlovejoy Had similar issues with the Apple Store on pre-order day and was facing a delivery date of Oct 11th-18th. Checked again on Friday, and managed to snag a 14 Pro the next day (Saturday), in-store pickup in Bromley. 👍
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Andrew MacKenzie
(@andrewmackenzie) reported
Went home with old phone and no cell service. Set phone to backup to external drive overnight. Failed. Went back to @Apple store. Asked them to hold the phone one more day. Different employee said no problem, she’d relay the message. Went home and successfully backed up.
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Cardi BTEC
(@amelia_perrin) reported
reminiscing on the (extremely recent) time i went to the apple store because my mac was being annoying and the guy took one look at it and started laughing at me saying did i really ask him why it was slow when i have 8,000 documents and a movie scattered across my desktop
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Erin
(@erinradar) reported
i drove an hour to the apple store on my one day off just for them to tell me i made the wrong type of appointment so now my day is wasted and my laptop is still broken
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Himanshu Kumar
(@i_himanshukr) reported
@RamilGKnows The screen started malfunctioning after ios 16 update, Apple Store suggests changing the screen! @Apple @AppleSupport Please rectify the bug issue, the screen is fine.
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Molly Elizabeth Blake
(@MollyBlake13) reported
@blakerobert20 is released from the hospital! He is at the Apple store because he somehow locked his phone. They need to reset it, so he is beside himself that he may lose all of his Twitter feed. I told him he can just login when ready and that should be okay! 🤠
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👩🍳 Hey Julie 🌮
(@heyjulieo) reported
is it just me, or is the Apple store the worst place on earth? like, you go in all excited because you want to see or buy something cool, and they are just so horrendous and rude that it makes the experience terrible. every. time.
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BLENDER SUSHI ULTRA 24/7 - Blend Love Peace 4 All
(@jimmygunawanapp) reported
@9to5mac @ChanceHMiller That's probably a camera hardware issue. Stuttering and Jittering camera. Bring to Apple Store for replacement. Ensure you are not on iOS Beta.
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Kae
(@DreamofKamm) reported
@GotDamnZo @Apple My charger works except for in the car but my apple store not working
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Bruce Mitchener
(@ArmyOfBruce) reported
@vvuk Device to device transfers login info … for your privacy, much of that isn’t in iCloud. Or this is all my understanding… I didn’t have a choice on my last device change as I had to do it in an Apple Store in Bangkok, so it was a restore.
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kif
(@kifleswing) reported
@ChanceHMiller There was also a bug requiring a hard reset after transferring data, and issues with the Apple Store app on pre-order day
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toni with an i
(@gominimom) reported
@MelissaFurman03 @AppleSupport this worries me a little bit… my 14 pro is getting delivered this week and i’m hoping it doesn’t have these problems 😬 bringing it in isn’t a great option when the closest Apple store is over a 2 hour drive. but i really hope yours gets fixed!
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🏌🏾♂️VDN27☮️🕉☯️⚛️🧢🌻
(@xecor27) reported
@NatashaAxelrod I think it might be the new OS 16 If it is upgraded. Might need an Apple store visit. My son's phone iPhoneXR gets stuck and got really slow when he upgraded to 16
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Steph
(@msteph101) reported
I have to go to the Apple Store so they can fix my air tag 😩
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Bhaskar Pathak
(@Bhaskarvpathak) reported
@AppleSupport @AppStore @tim_cook Had a terrible experience with an online purchase at apple store. Paid 65,590 Rs and yet my orders don't reflect.Feels like a scam, really unpleased. Am highly disappointed. Support told me to visit my bank instead of providing a direct refund.
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S.F O’Brien
(@GFrankieton) reported
@RonniSalt @DanielAndrewsMP This years version of the Apple store in Fed Square idea that went down like a lead balloon. Bonus wooden eared points for replacing a name that is both an Indigenous term and a logically geographic reference point.
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Irish Kathy
(@IrishKathy6) reported
@Jhinster1 The Apple Store had a line out the door, down the mall hall, waiting to get in. I don't think that one is dropping any time soon.
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jathin reddy #RestoreTheSnyderverse
(@jathinreddy09) reported
@_diskrisk @o0oVincento0o @LukeMiani Yep true, i faced this issue as soon as i got the phone, i was one of the one’s in the apple store. And my friend got it the next day and he didn’t face any issue. Since it was a day later, the devs should’ve fixed this.
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Mitch Watts
(@mitch_watts) reported
I made the grave error of visiting an Apple Store to play with an iPhone 14 Pro. My phone now feels so antiquated. (the Dynamic Island feature is fantastic, btw)
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hyejuvias
(@hyejuvias) reported
manifesting this apple store can’t fix my face id so instead just give me the new 14 pro :pp
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Gavin Durbin
(@ME1223D) reported
@Drnksinatra @appltrack You typically see more of them though than a average consumer. Because they might say something but not a lot of people are going to see if they say something about it Most people will just go to the apple store and have the swap it out for a new one or just fix it
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Scorpio’s Groove 🕸
(@BriBreIsHerName) reported
I wonder if i can fix this watch myself?? I don’t want to go back to the apple store 😭
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lae 🐱🔪(redesigning)
(@Beast_lae) reported
@MordecaiFlame Try that I mean technically if you go to any apple store you should be able to just say I’m a college student with no trouble or go online and order it. You get free AirPods too.
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Apricot Lennon 🐱🥙
(@earcity) reported
@OtterBox Hi. Thx for following up. This was purchased through the Apple store. Just exchanged it for another, same thing, the side along the volume buttons is loose. Especially from the lower volume button and down.
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fentymarvel got locked
(@kjidrama) reported
@neowoIs immediately deleted my card from apple store this about to be a problem 💀
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Anna Gazmarian
(@anna_gazmarian) reported
Recovering from the fact that I spent several hours at the Apple store this weekend to fix my computer. Please send me stories for @TheSunMagazine that involve artificial intelligence.
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Mark
(@MarksTechSpace) reported
@chadptorres @Verizon Yeah see I should’ve kept my pre-order that was paid in full, but due to me not being able to get on the AppStore in time, my delivery date showed October 10 through the 18th. And you know me, I am impatient AF. I paid $800 down cash And $80.73 tax at the Apple store.
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andrewgallagher
(@andrewgallagher) reported
@ATT @ATTHelp I am at an Apple Store and they said I’m currently unable to get my new iPhone because of issue on your end. Went from NJ into NYC to get phone. Purchased through Apple online store and financed with AT&T Next. Paid off taxes and have the bill and agreement. Help
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Pixar Daddy
(@King__Julianx) reported
Hey @Apple I pre ordered my iPhone 14 pro like as soon as preordering began and it’s not getting here till Oct 10-17?? What’s the point of preorder? Should I just drive down to the Apple Store in salt lake to buy it and just cancel my order? I’m annoyed
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PG
(@__PGB) reported
I swear imma shove this phone down somebody throat soon as I get to the apple store.