Apple Store status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

• Errors (43%)
• Sign in (29%)
• Website Down (29%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Nantes	Website Down	16 days ago
Capitólio	Errors	16 days ago
Adelaide	Errors	21 days ago
Ahmedabad	Sign in	23 days ago
Ahmedabad	Website Down	23 days ago
Montréal	Errors	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  14aØ (@14a0x) reported 2 minutes ago

  Apple Store connect down. Come on man

• 
  GeeBeeNZ (@GeeBeeNZ) reported 2 minutes ago

  @Linda401gmail @RadioGenoa Don't do ANY FACIAL recognition ANYWHERE, go without or find a get around like a different browser. Tor Onion. Yes it's slow to load as a VPN. LOAD IT DIRECT FROM TOR, NOT EVER Google Play, Microsoft Store or Apple Store. Use Brave, DuckDuckGo as your default browser to get TOR.

• 
  Dr. Buddy Rydell (@DrBuddyR) reported 4 minutes ago

  @Trader0zan @bowscan Report to Robinhood so they can handle the SEC and FBI side of things. They ****** up when they had us invest into an actual product, not a memecoin and then walked away away from it 24 hours later, after dumping on us from side wallets. Dumbass used the Apple Store to signup for X so tracking won’t be a problem.

• 
  GoymResistanceAlliance (@GoymResistance) reported 5 minutes ago

  @durov Pavel....Apple store and Google App keeps shadow banning many good channels on Telegram. Any chance to fix that?

• 
  Setlhomo Raymond Tshwanelang🕵🏾 (@StizzyWizzyRay) reported 6 minutes ago

  Anyone in Gaborone who specialises in Apple software issues? My Apple Watch got stuck in a boot loop after a software update & the Apple Store at The Fields Mall doesn’t seem to know how to fix it. Any recommendations would be greatly appreciated.

• 
  Feiyi Girl (@FeiyiGirl) reported 7 minutes ago

  Everyone pay attention. I had been slept without intention again in restaurant, then a woman came over to wake me up, same thing. Every time when I DFU my phone, SDD rat use same thing to put me sleep and do such thing on my restored phone. This time I have to tell everyone what happened when I DFU my device today at Norwich Apple Store: the staff wanted to MDM my device, and I caught it. How shame it is. I requested restore again to not escalate the issue because I think he had been ordered to do so. I didn’t think that even not give up instead of making me sleep again to do such things on my device again afterwards. Insane

• 
  toned madonna (@apologetits) reported 14 minutes ago

  U go to the Apple Store for one simple Genius Bar fix and I swear to god they do all this complex face scanning and data scraping **** to match you with their most fuckable Genius

• 
  O1D (@onlyonedona_1) reported 14 minutes ago

  Why all of a sudden the rectangle tool I using in marking my order blocks on the chart can’t be spotted on 15mins I’ve updated my trading view app from the Apple Store and it’s still not working I’m I the only one experiencing this ?

• 
  ᴛᴀʏʟᴏʀ ꩜ (@silvertongues28) reported 16 minutes ago

  A week after getting my 17 I went into AT&T with this issue and he said “Yeah it’s happening a lot. We’re not sure what to do. You can try going to Apple” and then the Apple Store near me requires an appointment and it said it could be up to $80 to see someone so I said nvm🙃

• 
  Daily Ryan Leonard (@dailylenoo) reported 18 minutes ago

  @happycitizem you not down with apple store monkey leno?

• 
  Nojme (@NojmeArt) reported 20 minutes ago

  @Smear_Sys @SThrober The issue is the length of the game. 2 hours for a game is a very low bar to hit. Even youtuber slop games like banban figured out how to hit the time limit. If your game is essentially a mobile game like flappy bird steam isn't the place for it, put it on apple store

• 
  Oleh (@OlehProductFit) reported 23 minutes ago

  CHINESE DEVS PACKED 1,000 MAC MINIS INTO A SINGLE DATA CENTER AND BUILT A $9,000,000-A-YEAR AI BUSINESS OUT OF APPLE'S CHEAPEST BOX. one thousand silver boxes. rack after rack, floor to ceiling, a wall of fans roaring to keep the whole room cool. Apple sold every one of them for $599 as a desktop for students and creators. these guys turned all thousand into a private cloud that rents compute Western companies charge a fortune for. the build cost around $600,000 once. electricity runs a few thousand a month. and roughly a hundred clients pay monthly retainers to run their models on hardware that never touches the public cloud. run the math and it stops looking like a hobby — boxes bought once, power measured in the low thousands, revenue clearing tens of millions before anyone in the West notices. OpenAI raised billions to build data centers. these guys raised nothing, bought a thousand boxes off the shelf, and quietly undercut the entire industry. the craziest part isn't the scale. it's that every piece of it was sitting in the Apple Store the whole time. tomorrow I'm breaking down how a farm this size is actually wired — the racks, the cooling, the software holding a thousand machines together. save this before running your own cloud stops sounding insane ↓

• 
  Jesse Jr Lim (林振燊) (@Jessejrlim) reported 24 minutes ago

  @alphaque Apple store??dafuq should be getting him his own server rack

• 
  Ettienne (@ettiennepercy) reported 25 minutes ago

  does anyone else remember when @Apple was a good company with great products? back when apple store associates used to help you with your issues instead of upselling? back when their devices used to work properly for longer than 6-12 months? when they use to innovate technology?

• 
  DrPynz (@drpynz) reported 27 minutes ago

  Just spent nearly 5 hours on the phone with Apple support today and yesterday. As a customer since 2001, this is the worst experience I’ve ever had with them.Ordered a loaded 16" MacBook Pro + Magic Mouse + AirPods Pro, twice on their website. Both orders were cancelled with zero explanation.First order: Apple Pay/Apple Card issues. Reps kept saying “it’s your bank” even though Barclays confirmed no payment request ever came through. Spent hours getting bounced between pre-sales, post-sales, and tech support. Order status links broken, phone number problems, account linking issues. Second order made the next day after double-checking everything and it was also cancelled overnight.When I called back today, I was told they “can’t tell me why” it was cancelled and to “just keep placing the order until it works.” Asked for a supervisor and a rude rep hung up on me while I was waiting.Their only suggestions: call pre-sales again or go to an Apple Store (not an option for me).This is unacceptable. Long-time loyal customers deserve better than this runaround with no answers. Apple used to be top tier. What happened? #Apple #AppleSupport #BadCustomerService

• 
  jabbermay (@jabbermay) reported 28 minutes ago

  @keepindeepspace 2024 & 2025 VIP as well and I'll be sending a similar message tomorrow. I've already begun the refund process through Google Play Store and they said they're collecting data on developer issues like this, so I encourage you to reach out to them (or Apple Store) as well.

• 
  Dogwidahat. I Follow If you Love God and Freedom (@dogwidahat) reported 30 minutes ago

  @ProtonSupport Here’s what the proyon ai says. The operation couldn’t be completed. (Common networking.VpnApiService) Error error 0.) Once that was cleared then this popped up on trying to access the account “Invalid Refresh Token”. Proton support couldn’t get past that but did give me a web page to try to figure it out. I searched the forums and tried the sequential steps from the link given me until bed time. Next morning I removed the VPN file and reloaded a fresh file. I then got a message from Pay Pal ( I had made a purchase through the Apple store. ) So I immediately got connected to Pay Pal and showed them the files. She sent a file that showed I had been charged for a software I already had a paid contract for a year ago. I was told they would check out my info and get back to me. I got an auto email and the charge had gone through so it couldn’t be stopped. At that point I had no vpn on two lap-tops but still had proton mail on both. Awhile latter I received an email that Pay Pal would cover the refund that will take several days to show up. I have a Proton Plus that has Mail and VPN that Proton Ai immediately the blocked now 4 days ago they say because I filed a greviance. It won’t be addressed until July 5th. I have received NOTHING from proton? I suspect I’m not the only one that has run into this. Look through all your support tickets and fix them all not just mine that’s in the public.

• 
  🐈 Marney 🐈 - am forgetful housecat meow~ (@MarneyBoba) reported 30 minutes ago

  @rk9466 @faezznaq Lol, apple store peeps managed to fix it so I get to save moolah

• 
  EMZY GADGETS  📱 💻 🔌 (@EmzyGadgets) reported 30 minutes ago

  No be you go teach me phone business or talking about 13 pro max because you be dealer too. Which one is I don’t import the ones with original screen ? If you like buy 13 pro max from Apple Store by yourself, it’ll still hit the green screen if it’ll do. This is the general issue about the iPhone 13 Pro Max globally. This has nothing to do with refurbished or original stock. You’re the one probably buying a refurbished phone. I import my stock from Canada and USA directly from legit suppliers. Like I’ve said before, it is not all 13 pro max that do comes with the screen issue, because even the ones I sold from last 2 years to last year. The earliest complain I received from someone is after 8 months of usage. 13 pro also has screen issues, but the ones I sold to customers from my stocks has never had any screen issue up to date, but does that mean 13 pro also does not have screen issue? I don’t like it when vendors comes to manage and spit trash. Go and post it on your own page that iPhone 13 Pro Max doesn’t have screen issue at all then sell it out all.

• 
  Ashok Shetty (@savidhyashok) reported 32 minutes ago

  @poonamjourno @AppleSupport @Apple In the cost they will quote you may get a Good Brand Tab any day. I had approached the Apple store with Macbook issue of key pad numerical numbers key not working And they quoted Rs 30,000/-

• 
  L (@benghazi_ebooks) reported 34 minutes ago

  Can’t find it because the search function is broken but I am thinking about the email exchange in the Epstein files involving Barak and Koren discussing headphones being returned at a specific Apple store location in NYC. Which was obviously coded talk about moving something

• 
  Brian W (@BrianW196) reported 35 minutes ago

  @BUNN I got a cup of coffee tonight at a Big Apple Store which had two BUNN Touch Screen Coffee Machines. One would think a company as big as @BUNN that is focused on coffee would know how to spell ColOmbian coffee (Not ColUmbian). Hopefully it is something you can fix remotely

• 
  Asher Crowe 🪺 (@ashercrw) reported 36 minutes ago

  A 31-YEAR-OLD IN BELGRADE IS PULLING $8,400 A MONTH OFF FIVE MAC MINIS RUNNING IN A TOWER ON HIS DESK. The whole stack costs $19 a month in electricity to operate. The hardware paid for itself in week one. The setup is so quiet his girlfriend didn't notice when he turned it on. His name is Stefan. This is the cleanest example of the new solo operator economy I've seen all year and the numbers deserve a full breakdown. The hardware is five M4 Mac Minis stacked in a tower on his desk. Each one has a number written on it in marker, 1 through 5, so he knows which node dropped when one goes silent. A pink dumbbell sits on the shelf above them. A can of compressed air on the windowsill. The whole thing hums quieter than the mini fridge in the corner. The five machines are clustered with EXO into one virtual machine. EXO is the open-source framework that lets you string together consumer hardware into a distributed inference rig without needing a degree in systems engineering. The setup runs Llama 70B locally on MLX, Apple's machine learning framework optimized for unified memory. Nothing he runs ever touches a cloud server. No API costs. No rate limits. No latency tax. The model runs on his desk and answers in milliseconds. Here's the workflow he built around it. A client uploads a raw manuscript. Anywhere from 60,000 to 120,000 words. Indie author novels, self-help books, faceless YouTube channel scripts, the kind of long-form content that needs narration but doesn't have a studio budget. The Llama 70B model does the reading work first. It ingests the raw text, cleans the formatting, splits the chapters automatically, and tags every line of dialogue with the emotional tone it should be read in. Excited. Whispered. Angry. Resigned. Then it writes the chapter descriptions that faceless YouTube channels paste directly under their uploads. All of it done locally. All of it done in one pass. Then an open voice model on the same stack takes over and narrates the entire book in a single locked voice. The voice never gets tired, never asks for a re-record, never raises its day rate, never catches a cold the day before a session. The same voice across every chapter, every book, every client. Consistency that human narrators physically cannot match. A local audio mastering model handles the final polish. Compression, leveling, breath cleanup, room tone matching. The output is studio-quality audio ready for upload. The stack renders 28 hours of clean narration per month while he sleeps. He wakes up, exports the files, sends them to clients, invoices them, and goes back to whatever he wants to do with his day. Now the part that breaks people. The power draw across all five machines running at full load is 180 watts. He has a KUMAN meter plugged into the wall to track it. A single gaming PC idles higher than that. The entire AI studio he built consumes less electricity than a hair dryer on low. At Serbian residential rates that works out to roughly $19 a month in operating cost. Eight thousand four hundred dollars in, nineteen dollars out. A 442x margin on power alone before you account for the fact that the hardware paid for itself the first week he turned it on. His girlfriend asked why the power bill didn't move after he built it. He told her it can't, the machines barely draw anything. She asked what the whole thing cost to set up. He told her. She asked why he didn't build ten. That's the right question. A traditional audiobook studio has a narrator on a day rate, a booth, an engineer, and a monthly power bill that buries solo operators. The cheapest professional narrator in the US charges around $200 per finished hour. The cheapest decent one runs closer to $400. A 10-hour audiobook costs an indie author at least $2,000 in narration alone, plus mastering, plus mixing, plus the three week turnaround time while the narrator fits the project into their schedule. Stefan delivers the same product for a fraction of the cost, in 48 hours, with consistent quality across every chapter, and his only constraint is how fast he can find clients. The economics are completely deranged compared to traditional service businesses. He doesn't pay rent on a studio. He doesn't pay a narrator. He doesn't pay for cloud compute. His marginal cost per audiobook is approximately the electricity it takes to run the cluster for the duration of the render, which is measured in pennies. A few realizations worth sitting with. The frontier of AI economics is no longer in San Francisco. It's in apartments in Belgrade, Lagos, Manila, and Tbilisi, where operators with low overhead and high technical curiosity are quietly running businesses that look impossible from the outside. The geographic distribution of who actually makes money from AI is going to look nothing like the geographic distribution of who funded the labs. Local inference is the quiet revolution nobody on this app is talking about loudly enough. Every workflow that currently runs on OpenAI or Anthropic APIs has a cousin that runs on a Mac cluster for the price of an electrical outlet. The companies paying $30k a month in cloud bills are going to wake up in 18 months and find their margins eaten by operators paying $19. The audiobook market is just the beginning. Every service business with high human labor costs and predictable output requirements is about to get the same treatment. Voiceover work, transcription, translation, copywriting, image editing, video editing, customer support, technical writing. Each one of these has a local-inference version waiting to be built by someone with a stack of Mac Minis and an EXO config file. Stefan didn't invent anything. He just connected the right pieces. The pieces have been sitting on GitHub for over a year. The Mac Minis have been on shelves at every Apple Store. EXO is free. The voice models are open. The orchestration is a weekend project. The only barrier was knowing it was possible. Now you know.

• 
  ella 🐈‍⬛ 34/47 (@rippingurjeans) reported 37 minutes ago

  ok so the apple store people couldn’t fix my phone that THEY broke and they said i could get it replaced for $500 so i cried and then they said they’d do it for $90

• 
  Gautham (@gssp4167) reported 47 minutes ago

  @MFIndiaGyan @AppleSupport @Apple Went to apple store bro…they said software issue and reinstalled OS…when in store I didn’t get the green line….after coming home it came back…have to go there again tomorrow 🫠

• 
  Great Draper’s Ghost (@wunderdog13) reported 49 minutes ago

  @marlene4719 I don’t know- how much **** got broken by the guys? Normally when 400 bkack guys get together, someone gets shot or an Apple Store gets raided. Tell me I’m wrong…..

• 
  Bradley (@VerdeSelvans) reported 54 minutes ago

  Update regarding this issue: I just visited an authorized Apple Service Center. They told me that if Apple approves the replacement, it will take about 1–2 months because the replacement unit needs to be imported from Singapore. Even though I have the case number and a letter from the Apple Store Shinsaibashi, they said those documents don’t guarantee that my iPhone will be replaced. If Apple declines the replacement request, I’ll need to contact Apple Support again. I’m really hoping they’ll replace my device. In the meantime, I’ll be using my other iPhone as my main phone.

• 
  Ryder (@RyderShoots) reported 54 minutes ago

  I’m in a random city at an Apple Store to fix my laptop and they’re hosting a class for elders on how to take photos on their iPhone 🥲

• 
  ಅನಂತ್ ಸುಬ್ಬಣ್ಣ (@AnanthSubbanna) reported 55 minutes ago

  @usmantweets_ I got the same problem with my iPhone 14 plus. Rear camera is not working. Unfortunately, as per the apple store, the service program is not going to be covered for my device even though my device is manufactured in Dec 2023. @AppleSupport @Apple pls help

• 
  mimcee (@mimcee) reported 57 minutes ago

  @tim_cook How so!? #AppleSucks because you guys still haven’t resolved my Apple Store issue???!!!!