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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Errors (43%)
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Website Down (31%)
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Sign in (26%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Website Down | |
 Chicago |
Errors | |
| Fort Calhoun |
Sign in | |
 Gustavo Adolfo Madero |
Sign in | |
 Beerse |
Website Down | |
 Auckland |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Andrzej Kozlowski
(@akoz33) reported
from
Warsaw, Województwo Mazowieckie
@ClaireBerlinski Create brand a new user and login as that new user. Now see if the problem is still there. If yes, it’s virtually certain to be a hardware problem and you need to take your computer to a service centre (Apple Store if you are best one).
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Chanel-Marie London
(@chanelmlondon1) reported
from
Los Angeles, California
I’m literally in the Apple Store rn dealing with the same problem!
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Robert Horrion
(@RobertHorrion) reported
from
Hattersheim am Main, Hessen
Hey @Apple @tim_cook I just brought my iPhone X to an Apple Store to get the broken battery serviced. The device shuts down 2-3x a day and shows an unrecognized battery in settings. Never been serviced except at Apple Stores.
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Lord Humungus the Chuggernaut
(@flintdivebarguy) reported
from
Charter Township of Garfield, Michigan
@AppleSupport When I got the Apple Music family plan it forced me to create an iCloud email for him to join. Ever since then I’ve had nothing but problems. Now he can’t download apps because it says his App Store and cloud ids are different. Help
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neissa chery🇭🇹
(@neissachery) reported
from
Amherst, Massachusetts
This campus Apple store is so useless. Nothing in stock and people don’t know how to fix anything
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🦄🗯
(@chrissyMinaj_) reported
from
Rancho Mirage, California
@queen_edits3 honestly me either! and i’ve been checking the apple store to see if there was a new update for the app but nothing 🤡💀💀💀💀💀 i feel like this happened after the update but then again idk cause my pinned tweet started making my phone glitch i had to disable the notifications
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Dave
(@isntdave) reported
from
Camden Town, England
@iamanthonyjames @OllyNewport @imy @spoonersean Bloody hell, it’s three years old so way out of warranty, but known issue - and engineer’s repairing it onsite at lunchtime today for free. Remarkable service. Suck it, Apple, when I had a known issue with my laptop I had to get a train to an Apple store and wait a week...
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Kim Wincen
(@wincenworks) reported
from
Wellington City, Wellington
@Felixenfeu @Loudwindow @ArtStationHQ My understanding is that it's in response to the Apple store telling them to take down particular artworks without explanation or be banned from the shopfront for "breaches of the rules"
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Matt Lambert
(@cardeo) reported
from
Vancouver, British Columbia
The service at the Oakridge Apple store is the worst. Slow, nobody cares, people going through the motions, won’t be back
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munaf kapadia
(@moonarfk) reported
from
Mumbai Suburban, State of Mahārāshtra
Part 2 of 3. 3. I goto Croma, they suggest that i go directly to a Apple Support Center as they will fix the issue on the spot by replacing the product of getting it repaired. 4. I visited the Unicorn Apple store at Colaba Causeway, there was a 45 minute waiting line.
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odango atama
(@weyheyhosef) reported
from
San Diego, California
Don’t go to any apple store if you need something fixed UNLESS it’s your keyboard. They told me they’re only working on keyboard issues right now.
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Austin
(@allstinthomas) reported
from
Manhattan, New York
Hey Bobby, it’s Austin. Turns out you gotta scroll way down the Apple App Store list of Disney apps. I think Steve Jobs is trying to keep Disney+ down. Let me know if you wanna meet up and chat.
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Frank®™
(@WFMGINC) reported
from
Scottsdale, Arizona
@AppleSupport I get it it’s about the money why the hell would you ban an app when Apple would lose money but this type of app will continues to bring the App Store down by having such horrible app
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Dave
(@isntdave) reported
from
Camden Town, England
@iamanthonyjames @OllyNewport @imy @spoonersean The known issue with my MacBook Pro was the entire motherboard dying, and it taking a week to even get an Apple store appointment in another city - especially in my industry I get laughed at a bit for staying with PC, but my experiences have all been better when they mattered
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I go to Morehouse University
(@JordyB_26) reported
from
Sugar Land, Texas
I’m at the apple store and this white lady just let her child come up to my laptop and play on it while they’re trying to fix it it ....
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YEYEOGE AWELEWA 👑
(@GossipGirliee) reported
from
Manhattan, New York
Just take it straight to apple store, warranty might still cover it. If not let them fix it instead of some quack
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Nicholas 👨🏻💻
(@ozmox) reported
from
Austin, Texas
@ChrisWiegman @Apple So he took them to the Apple Store and they said they don’t know how to fix it and wouldn’t replace them. I guess he goes back once they know how to fix it. Kinda lame.
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NYCRobyn 📷
(@NYCRobyn) reported
from
Manhattan, New York
@LaurenScala4NY Have you seen the new seating or should I say lack of seating down in the concourse. Looks like the apple store.
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Queeftin Tarantino 🇩🇴🇵🇷
(@suavmyguy) reported
from
Brooklyn, New York
If the Apple store at Grand Central don’t fix my AirPods 😡
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brownsuga 🍭
(@jazzzyyjayyy) reported
from
Atlanta, Georgia
You can replace your broken headphones or charger for FREE if you bring it to an Apple store. RT to save a life 🥴
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Art-Major-Fonso
(@artmajorfonso) reported
from
Buffalo, New York
I hope the Apple store hold me down tomorrow...
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Dan Allen
(@danallen46) reported
from
Ammon, Idaho
I just read all of the reviews on the Apple Store for headphones: Bose, Beats, AirPods Pro - and they all have massive problems. To summarize, Bluetooth anything is abysmal, even $500 B&Os drop out all the time. Wired is the way to go.
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golden state worrier
(@angely_cg) reported
from
City of Saint Anthony, Minnesota
my Mac keeps having problems but I’m worried about going to the Apple store too much and getting accused of having some sort of digital Munchausen by Proxy or whatever
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✨ρσєтяу ιѕ ѕнє✨
(@paradiselvst___) reported
from
Taylor, Michigan
I need to go to the Apple store so they can fix my AirPods
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Jeff
(@gank41) reported
from
Joliet, Illinois
@davemark Not to say that I haven’t had good fortune leaving an Apple store from a problem. The folks I’ve worked with at this one store specifically tend to all seem overworked. Almost disinterested in trying to Fix the problem. Easier for them to give me a new device. Send me on my way.
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T. Michael Balicki
(@MichaelBalicki) reported
from
Catalina Foothills, Arizona
Just left the Apple store. After sharing issues with my keyboard & battery they ran a diagnostics test and came to the resolution that a new battery, keyboard, and front screen needs to be replaced.. at the cost of $0 🤯🤩
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Stephen Robinson ⚡
(@xstex) reported
from
Seaforth, England
@asamsalim No problem mate. Think Apple let’s you test them out in store.
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Jonaтнan Caмarena ✨
(@Ahhh_JonJon) reported
from
Los Angeles, California
Finally came to the Apple store. Hopefully they don’t charge me much to fix my screen 🥺
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Lindy Valentin
(@lindy_valentin) reported
from
Oklahoma City, Oklahoma
My child’s school & my husband’s work can’t contact me if there’s an emergency w/ either of them. I can’t call anyone if something happens to her or me. I am on a family plan & am not an authorized user. I can’t go to my cell provider or skip down to Apple’s store without one. 5/
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Kirtan Chauhan
(@KirtanChauhan) reported
from
Lal Darwaja, State of Gujarāt
@KhushbooRS My sister is also facing the same issue and apple service store told today to change motherboard!