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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (55%)
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Errors (32%)
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Sign in (13%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 João Pessoa |
Errors | |
 The Bronx |
Errors | |
 Pune |
Website Down | |
 Soisy-sous-Montmorency |
Website Down | |
 Essen |
Sign in | |
| Atlanta |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Asryk R Wake
(@ra7ar) reported
******* hell this @apple store in Otay ranch has been nothing but a problem, Last time I brought my battery case and was laughed at and told I needed to buy a new one becuase it just went out of warranty, and now i have to wait a week to get a replacement to my airpods.
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UNDERGROUND EIDOLON
(@roburaibu) reported
Sorry to keep going back to my iPhone tales, but I'm getting kind of fascinated by this story. Passed by an Apple store today and and asked a guy when we'd get iPhone in stores. He said the problem is getting *worse*, because shortage has meant higher margins for scalpers +
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Britt
(@bh1333) reported
@ignatiusmusic @Apple @AppleSupport Not even "older" my 2020 is now useless and the apple store is trying to charge 600€ for a "fix"
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red
(@GAYBIRDSQUAD) reported
the fact that im reading multiple articles with people having the EXACT same issue as me AND when i was at the apple store there were people there with the same issue… sus @Apple real sus
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Zerocool1028 Props and fabrication
(@BillH23) reported
@EngineeredAf @SadlyItsBradley Thing is the same folks keep having the same issues with standard business practice but are ok using other gadgets etc that are the same way. Same people rush to apple store or Starbucks that operate the same way. Lol
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𝐽𝑎𝑠𝑚𝑖𝑛𝑒
(@JasmineTommyZ) reported
While I was sleeping Tom went to apple store but I wasn’t surprised bcz everyone knew his phone was broken lol
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Kopratic (ᠻᠣᠫᠷᠠᠲᠢᠻ) 🍰
(@K0pratic) reported
Ew my mac bricked at the newest update. Hoping an apple store can fix it.
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n
(@cloudwaIking) reported
Went to the apple store because the screen of my mac wasn't working, got told i had to pay 500 euros for repair cause he wasn't able to fix it, then i went to a another apple store in a different city and that guy fixed it by just pressing a few keys, don't let them scam u 🤪
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Rubén 🛸🛸🛸
(@rubenldz) reported
Apple Store down.
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Natalie Deura
(@FionaGoBah) reported
Seriously, @Apple phones are pointless. Just to figure out a basic problem, you're standing around at the apple store for hours on hand while your 'employee' helps others while you're left hanging. #pathetic #wasteoftime #wasteofmoney
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𝙹𝚎𝚗🌒🌕🌘
(@JenG1210) reported
@covbrand First check your settings and make sure you've not switched any permissions off then Take it to the apple store. There's more than one issue there. Mic seems fine if siri can hear you, but issue might be software related as it's to do with incoming and outgoing audio on calls.
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rewardadrawer Visibility Week
(@rewardadrawer) reported
@mitchstadt It does bug me, but that’s also true of the literal games you buy at this point. You don’t own anything you buy on Steam, or the Apple Store, or BattleNet; you just own the (terms-limited) rights to use it. Which sucks! But adding more fiat entanglements is NOT gonna fix that.
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Chester's Angels
(@imissyouchester) reported
@AppleSupport Perfect thank you so much Just one more thing I got this phone on contract so not directly from Apple but if I paid in an Apple Store would they fix it if it needed to be fixed ?
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cleo
(@div1ye) reported
Apple store employees gon know my wrath after i'm done there today (I am going to politely ask them to fix my computer)
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Jen NELSON
(@JenNELS28210213) reported
@Maryam15048 Android by a mile. I would never buy an iPhone. The apps I use the most I can't get on an iPhone. The lines you see at the Apple Store when a new phone comes out it's disgusting it's a damn phone people calm down
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icy
(@IcyRep) reported
@triller @SwaeLee Triller, since you did not respond on the apple store, I got to ask, why when I try to make videos it is always inverted, but I now see that every customer of this platform has this problem. Please help.
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E.
(@aheroinesdeath) reported
Things Dorset does not have: 1) motorways 2) a single Apple store or approved provider to, after an unfortunate red sauce incident, fix my Macbook
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the quietest oomves yass the loudest
(@aguadeflorida) reported
three midterms my computers broken and it’s a 3 week turnaround from university repair so i have to skip class to go to mall apple store where idk if i have warranty
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Left Handed Gamer
(@lfhgm) reported
The @Apple Store experience was really speedy and perfect. My appointment was actually taken early (I showed up 15 minutes early) and everything went smooth. Sometimes I feel bad man. I dunno how to voice problems where the volume isn't turned up to 11. lol
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Munchkin
(@BSonblast) reported
I want to curl up in a ball and cry. I’m angry, and frustrated, and annoyed at yt people, and have been waiting at the Apple Store for an *hour* to be helped with a problem the takes 6 minutes to fix.
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Chilly McFreeze
(@_TheCZA) reported
The very helpful gentleman with whom I spoke with after the rude man offered a solution... and I'm extremely mad I didn't even think to do this 🥴... Order on the Apple Store app. No issues. He was the only one I talked to who asked if I tried on the website or the app
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Etakeh Oh - OR, NC
(@MinkasaurusRex) reported
@altNOAA I don't want to click - by "burning down of cities" is he talking about the protests last year? Cause I keep hearing about these burning cities, but I drove through downtown PDX last week and the worst thing I saw was that the Apple store still has that ridiculous fence.
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LanMisa
(@LanMisa2) reported
@vanguardzero_EN Considering the MASSIVE issues that have been plaguing monthly updates lately, including both the Apple store faux-pas AND the current issues of connection issues as well as wiped accounts... PLEASE use December to prepare for a Jan G release. PLEASE!!
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PHANTOMOF_THE_CHAKRA🤴🏿
(@642Six) reported
@jayacancook A homie had the same issue and had to take it to the apple store to free up some storage so the phone could boot up properly.
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Moneelove420
(@moneelove300) reported
@hawkhatesyou Try putting it on charge & if it doesn’t work then go to the apple store to have them fix it
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Fedly Bonneau
(@runingpreacher7) reported
@Apple I brought a brand new Mack book pro from an Apple store in Bangkok Apple central world. I drove 8 hours to get there and 8 hours home and it’s not working properly and they are sending me back and forth and I want my money back.
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Tiara H
(@maturegambino14) reported
I just sat in the apple store for 2 hours for them to tell me they cant fix my laptop and i have to send it in for hardware repair. Keep in mind i bought this laptop in July and if i send it out for repair it will take 2-3 weeks and im college student. @apple yall need to do sum
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M🏳️🌈
(@spidermynova) reported
HE WENT TO THE APPLE STORE TO FIX HIS PHONE BC HE ONLY NOTICED IT WAS BROKEN AFTER WE COMMENTED ON HUS CHARITY VUDEO IM SCREAMINGGG
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zoé 💫 || 46 days
(@luvforholland) reported
people who works at the apple store must know him,not because he is famous because his phone is always broken
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BetterPoints
(@BetterPoints) reported
Unfortunately there's still an issue with the BetterPoints app in Google Play Store and it's not available to download. We're working to fix this as soon as possible, thank you for your patience. (PS: it's still available from the Apple Store)