Apple Store status: access issues and outage reports
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Full Outage Map
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
- Sign in (45%)
- Errors (27%)
- Website Down (27%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Guayaquil
|
Sign in | 1 day ago |
|
Ambato
|
Errors | 13 days ago |
 Ituiutaba
|
Website Down | 15 days ago |
|
Guayaquil
|
Sign in | 20 days ago |
 Aubenas
|
Sign in | 1 month ago |
|
Billy-Montigny
|
Sign in | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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B3G_CRY (@schillingercest) reported@NezukoK14218 @barryapologist Well you see, i got an ios. So to be able to download it i need it to have it on my app store but i dont because its banned from my region and to be able to download it i need to change my apple store region which caused problems with my subscriptions it happened before
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Rich (@Rich00153) reported@LucyTrims @veryfathomer @cookhamcockapoo Bath has to do something with the old M&S - you can't have the biggest shop in town standing empty. I was shocked by Quakers Friars in Bristol the other day - all shops closed down, the Apple Store, everything. This was supposed to be the high-end shopping experience in Bristol
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star (@therealdoie) reportedwhy am i having so much issues changing my apple store location im gonna jumppppp
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🐍Cherry's Savage Garden🐍 (@Cherry0Reese) reportedBTW, a release of a myth banner is actually a great time to **** up a game's reach on the appstore by giving scathing 1 star reviews on Apple Store/Google Play. Logging in shows there's want for the game but bad reviews shows that there's game management issues. #NoValkoNoMoney
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rohan sogani (@rohansogani) reported@tibor_tee Although I have subscribed to grok bot, I have not been able to use it due to certain technical glitches. I subscribed to it through my iPhone Apple Store in India, as there were certain issues while subscribing through the website. Still no response from your team. Please look into it. I am so excited to use clawdbot but am not able to do it, writing from India.
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Zee Hamid (@zeeinmilton) reported@GergelyOrosz Getting Samsung to honour my warranty on my Android phone and an issue with my Lenovo laptop were both painful to get fixed. With Apple I just walk to the Apple Store. Once you start going down the Apple path, they do a really good job pulling you into the ecosystem.
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Maximilian Supr 🇨🇦 (@MrMaxthegreat) reported@_nonfigurativ_ Maybe you need to buy from the Apple Store and not your buddy down the street, nepotism will always forget something
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Abe Lincoln Vampire Hunter (@AbeLincolnlives) reported@EduMock I’ve been trying to make this app for myself but am not a good enough coder. Great stuff ! This app will be huge if Apple Store buys it. My apps problems have been consistently scanning and pulling up the right card.
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Jamaal (@VikingBuck10) reported@TheShowMobile yall really need to make the premium pass available outside of The app im so sick of the apple store having issues with my card or sonething dumb then it takes days for fix like right now i cant purchase anything on my phone, i NEED to get the premium pass and cant
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Ian Botes | DPU Founder (@RealIanBotes) reportedYou'll make WAY more money if you stop trusting something because it makes sense IN THEORY Getting plenty of comments sounds great IN THEORY, but 99% of them are almost always tirekickers and don't indicate potential buyers Selling at top of funnel after using spray and pray content sounds great IN THEORY, until you realize top of funnel content is outside a funnel so its guaranteed to attract mainly people who would never pay you Shipping new product updates publicly sounds great IN THEORY, until you realize other people with more experience can now clone your offer in 1 hour and market it better (you are also just procrastinating instead of making money) Giving up after 20 DM/Cold Emails sounds great IN THEORY, until you learn statistically you will make no money unless you send 650-1000 Doing lifestyle marketing with Ferrari's and Penthouses and Private Jets sounds great IN THEORY, until you realize that just makes you look like a moron Making your entire goal retiring your parents sounds great IN THEORY, until you realize not everyone has poor third world country parents Hiring early sounds great IN THEORY, until you realize you have no idea how to write an SOP, and nobody will ever be as good as you at your job in the early stages Depending the Apple Store to make software sales sounds great IN THEORY, until you realize you are now dependent on a system that can remove you whenever they want for whatever reason (and you still have zero idea how to drive traffic yourself, make sales yourself, or build a customer acquisition system yourself) Earning all your income from YouTube views sounds great IN THEORY, until you realize there's a 21 year old selling ebooks on Instagram borrowing traffic who's lapping you in profit every month (and unlike you if he loses a YouTube channel he doesn't lose all his income) Building a landing page using a framer template/lovable sounds great IN THEORY, until you realize you maximized aesthetics and destroyed your conversion rate (because you have zero idea how to write actual copy and now your site looks like a clone of every other landing page) Spending $200k on a ******* dance theory degree sounds great IN THEORY, until you realize you just blew $200k you could have spent 5% of that on a mentor and hit $30k/mo in just 1 year Posting "Insane Value" on the timeline sounds great IN THEORY, until you realize you are sophisticating the market and years from now you're going to see all the sh#t you charged thousands of dollars for are now common sense and available everywhere for free Reading 100 Books every year sounds great IN THEORY, until you realize most of the OG books teach the same fundamentals, and you could easily have absorbed all their most important lessons using Notebooklm over night instead of spending 365 days reading platitude drivel and irrelevant personal stories they put in between the actual value inside the book Being afraid to pay for high quality help sounds great IN THEORY, until you realize the broke guy who saved up the $600-$5k and invested in a good mentor is now making $30k/mo, and you're still under $2k/mo despite starting at the same time Posting mainly platitude drivel every single day to drive impressions toward your middle of funnel sounds great IN THEORY, until you realize everyone now thinks you're ret#rded because you don't seem to have an original thought about anything whatsoever (stop trying to be Kieran Drew, Dan Koe, or Justin Welsh) Not following your mentor's instructions sounds great IN THEORY, until you realize the only reason you're doubting yourself is because you don't have his/her experience, and because they already went through that self doubt and figured it out anyway, you not listening to them is the only reason you are not making money We solve every single one of these problems and bottlenecks in DPU btw (no audience required) Godspeed, Ian
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#1 Comcast Fan (@bsbr666) reported@_UncleMax @jakebrodes yesterday's **** let me cool out and slow it down and work on songs or whatever. today's just chucks my resting heart rate up to 130bpm while rendering me a non-verbal demon. give me mid 00s beasters from my neighbor's porch over that 25% THC **** they sell at the Apple store.
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Thomas Rose 🍵🌹 (@thetroseshow) reported@saradietschy The only thing that a pass key has been useful for is when I had it saved in my iCloud and tried to add all my Gmail accounts to my new phone after turning over my old phone to the rep at the Apple Store. Cuz like how can you open the YouTube app on your old phone to verify a sign in for your new phone if you don’t have it! Uhh!!
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takkun !! 🩷 (@yourtakkun) reported@GH0STYMI if it doesnt fix with this upcoming update, i'll probably take it to the apple store to get it looked at. because who knows maybe my ipad in specific is a defect ... i hope not
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PaoloG 🏦 🇮🇹 (@Paul250889) reportedMost people in crypto are still chasing the next 10x narrative while completely missing what’s actually being built right now. $GARLY is building something unique and new. 99% of crypto projects that are born are larps/farms and often copy and paste just to farm and that’s it. Pure crap. People buy in FOMO projects that are only pump and dump — as we just saw with solana:HmTi3CQfKfXWbn1tNoiAxH7GzMV7L3tDAmPWabZEBAGS , which went from 4 million market cap down to 200k in just 3/4 days. Meanwhile it fades solid projects with legit teams that are developing something unique like $GARLY. $GARLY isn’t another recycled narrative. It’s the first real AI personal safety companion in crypto — privacy-first, proactive, and designed for the exact moment you can’t press a button. No other crypto project is doing this. The only real competitors are traditional companies already valued in the billions. Meanwhile the problem @appGarly is solving affects billions of people worldwide. Holders are growing every single day. The team is shipping real updates almost daily: • App submitted for final Google Play review • Apple Store (iOS) setup starting now • Jupiter verification submitted (likes needed to fast-track) • Premium version coming soon (name chosen by the community) • 30 automated test suites + 1532 checks, zero failures This is what an actual category-defining project looks like when it’s still early. Don’t sleep on it at just ~150k Mcap now. Millions are coming. $Garly 🧄💎
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William AI (@wiliam23820a) reportedThe uncomfortable truth: Apple operates 500+ retail stores worldwide. Each one generates more revenue per square foot than any other retailer on earth. And most customers use the store for one thing: buying a product and leaving. Free workshops that teach photography, video, music, and device mastery never attended. Genius Bar diagnostics that are free on any device never requested. Trade-in valuations that take 3 minutes and apply instantly never checked. Price matching against Best Buy and Target never asked for. A 14-day return window for risk-free testing never used strategically. Free data transfer and setup declined and regretted at home. Education and military discounts worth $100-229 never mentioned. Device recycling for every old gadget in your drawer never brought in. Every service is free. Every service is available. Every service exists to make the device you already bought more useful and the next purchase more affordable. The former employee's last line: "I worked at Apple for 5 years. I sold thousands of devices. But the most rewarding part of my job was the services not the sales. Setting up an 80-year-old's first iPhone and watching her FaceTime her grandkids. Teaching a teenager iPhone photography and watching his photos improve in 90 minutes. Running diagnostics on a 'dead' MacBook and fixing it with a software reset for free. Giving a genuinely kind customer a free battery replacement that should have cost $89 because she treated me like a person, not a register. The Apple Store isn't just a store. It's a service center. A classroom. A repair shop. A trade-in counter. A recycling facility. Most customers use 10% of it. The other 90% is free and waiting." 11 secrets. Same Apple Store. Same glass doors. The products are on the tables. The services are behind the Genius Bar, inside the workshop schedule, and on the website you've never scrolled. Walk in this weekend. Not to buy something. To learn something. Fix something. Trade in something. Ask about something. The store was always more than a store. Most customers just never asked.
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HansFritz (@Max85690) reported@Rezor_Official I downloaded the app from the Apple Store and it’s not working properly. When is the app going to be working on iOS?
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Richard Nikoley (@rnikoley) reportedI got just about every single new iPhone release since 1.0. I even stood in line 5+ hours a couple of times at the flagship Palo Alto store. Missed the sporadic Steve appearances, though. RIP. One time, I stood there all day for the release of iPhone 4. That's the one where it was glass, front and back. That very night, we were walking back from a restaurant, and I fumbled and dropped it. Shattered. Next day, I go to a different Apple Store, one nearby. They asked me, "how long did you stand in line?" 6 hours, I say. They took extreme pity on me and replaced it with a new one. No charge. Other times, they have done similarly, like when a battery crapped out, and they exchanged it with a refurb. Another time, I jumped in the pool with my X (10.0) and it crapped out from water. Replaced for free. Apple has been exceedingly good to me as a great company. My MacBooks last 8+ years, never a single problem. I replace them simply because it's "time." iPhone 10 (X) was the last one I purchased. See, since about #7, the camera was already better than I could hope for. Met all my needs, and it was a huge step forward in low-light photography. Then with every new release, it seemed to focus (har har) on the camera. Like a huge percentage of the release shindig was about the camera. No other huge developments. By this time, 95% of owners are only going to use the excellent point-and-shoot capabilities. So, in 2020, a few months after moving to Thailand, I asked myself, why am I carrying around a $1,300 phone when I can get everything I need for about $350 (10,000 baht)? So I did. Got a Samsung first, two replacements for the same price point since then, different brands. My latest is a Vivo. I'm sure the 4x more expensive iPhone does better photos, if i were to bother to geek out on that. But I'm fine. And if i break my phone, lose it, or it gets stolen, it's not a panic event. Oh, well, time for a new one.
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Claudiu (@ClaudiuSararu) reported@paulmcginley_ @MaxHirsch13 @seikv i've done this on all my apps - 2,3 local reviews from friends / family. no issues what-so-ever.. how does the Apple store know that those are my friends?
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hose (@nyconlychild) reported@Assurant I use my phone for work & this has cost me dividends & impacted me negatively. I’m getting the run around with replacing my iPhone 16 pro & I’ve paid you for coverage for well over a year. I visited the Apple Store diagnostics can’t detect the issue. Replace my device
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Vitaliy Sokolov (@askvitaliy_) reported@lilyraynyc There are really only two reasons why people leave reviews: either they received exceptional service (or an exceptional product) that completely blew their mind, or they are super unhappy. The proof of this is very simple: look at the reviews for any Apple Store. Apple is the number one brand in the world, and people absolutely praise their products. Yet, none of their physical stores go above 3.8 stars. On Yelp, some of them don't even cross three stars, and on other apps, the ratings are even lower. Do you think all of their customers are unhappy? Of course not. But if everyone left reviews, we would see a totally different picture. The reality is that people need to be incentivized to leave reviews, because otherwise, they simply won't write them. Think about it: • If you go to your local pizzeria and have a regular slice of pizza, are you going to pull out your phone and write a review? Probably not. • But if someone doesn't like their slice, they are going to write the nastiest review in the world. Meanwhile, the hundreds of other people who eat there every day and enjoy it will write nothing. As humans, we only pull out our phones to write a review when something ridiculous happens and we want the world to know—either because the service was mind-blowing, or because we are super upset. When our expectations are simply met—like going to a hotel, having a regular stay with no problems, and getting exactly the room we expected—we don't think to do it. That is why the whole review ecosystem is broken and unfair. It only captures the people who are super happy or super unhappy, leaving almost no representation for the silent majority in the middle. If you want regular customers to write reviews, you have to incentivize them to pull out their phones. We all have busy lives, and nobody has the time to search for your business and write a review for free.
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Eric Smith (@Eric_Smith08) reportedHere's what she told me at the end: Apple operates over 500 retail stores in 26 countries. They generate more revenue per square foot than any other retailer in the world. But the money isn't what makes them different. It's what happens inside them that most customers never experience. Free diagnostics that catch $99 problems before they become $2,000 replacements. Free workshops that teach photography, video, music, and coding every day, in every store. A trade-in program that turns old devices in any condition into instant credit. Education pricing that saves students and teachers hundreds of dollars. Personal Shopping Sessions that build your perfect setup with zero pressure. A Small Business Team that configures, deploys, and manages devices for companies. A Self Service Repair program that ships genuine parts and professional tools to your home. An app with AR shopping, video consultations, and express checkout. And a 14-day return policy that lets you live with a product risk-free. Most customers walk in, buy something, and walk out. They never book a workshop. They never schedule a diagnostic. They never check their trade-in value. They never ask for education pricing. They never meet the Business Team. They never know about Self Service Repair. They never try the return policy on a purchase they're unsure about. "Apple built the highest-revenue retail stores on earth not by selling harder, but by offering more. The selling happens because the services build trust. Most customers access 10% of what the store offers. The other 90% is sitting there free, available, and waiting for someone to walk up and ask." She said the 9 services above are available right now at your nearest Apple Store. Most of them require nothing more than walking in and asking. Some require a quick online booking. None of them cost anything beyond the products themselves. The store didn't change. What you know about it did. And that's the difference between someone who buys from Apple and someone who actually uses an Apple Store.
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Tech CPA (@hugenpb) reported@farmersbnkgroup is going through an internet banking upgrade. These are tough and impactful. I’ve done two in my prior days as a bank CIO. This one is a challenge. 👉 social media refers to a guide to download to prepare. But provides no link, and their website search provide provides no guide. 👉 their new mobile app cannot be found on the Apple Store 👉 their website, banner noting people need to click on their new link in order to re-enroll, doesn’t change the user experience on the webpage and users are unaware that they have to scroll all the way down to the bottom in order to find the new app 👉 the customer support line is a hybrid of AI and people. This is extremely frustrating for folks who need to navigate through the new experience and are simply looking for help. A computer program that simply responds OK and doesn’t provide any information and awaits the next prompt, is a customer service failure. 👉 this morning, as my wife tried for 40 minutes to get into her Internet banking, and ultimately ended up, waiting on hold for somebody to answer her, we explained these problems to the person who eventually did speak to us, and they threatened to hang up the phone when we passed on these concerns. They treated my us like a child that she was not aware that she needed to scroll to the bottom. 👉 it is amazing how one moment to pour customer service can outdo all of the hard work and effort that people behind the scenes put in to making some of these technical transitions go smoothly.
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LibbyAnn C (@MarineLibby) reported@OzzySkateboard Here are a few bullet points from my week/month/summer/year/decade: I got up to an iPhone 12 that I bought fresh from the Apple Store in the summer of 2022 on my way to the airport to fly for an African Safari vacation. I realized my smashed camera iPhone wasn't gonna do. Only time I ever bought fresh from the store. Four years later I bought my third third iPhone 12, second refurbished iPhone 12 best of the best and got all kinds of screwed over by Walmart and Apple and Allstate Square trade protection plan so I am now mailing in my broken iPhone iPhone 12 and this is one of the last things I will do on this phone, the top half of the touchscreen doesn't work. They are giving me almost what I paid for it only because the seventh operator I talked to acknowledge that I started to return the phone before they anomalously cancel the insurance protection plan six days later. That was a month ago apparently on the books and I've been discussing this with them for three weeks. OK that was very very in-depth and just one bullet point. The end of the bullet point is I'm going to start using an LGK 51 I have lying around and maybe just use it for a map and texting and do literally everything else on my computer if and when I want to accept YouTube I will continue to do on the television from time to time but I will become a lot more selective in the content I view and I am unsubscribing from many many many many content creators who are feeling really bad this week for Perez Hilton, thanks for telling me that y'all are tethered opposition!!!
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Tech CPA (@hugenpb) reported@farmersbnkgroup is going through an internet banking upgrade. These are tough and impactful. I’ve done two in my prior days as a bank CIO. This one is a challenge. 👉 social media refers to a guide to download to prepare. But provides no link, and their website search provide provides no guide. 👉 their new mobile app cannot be found on the Apple Store 👉 their website, banner noting people need to click on their new link in order to re-enroll, doesn’t change the user experience on the webpage and users are unaware that they have to scroll all the way down to the bottom in order to find the new app 👉 the customer support line is a hybrid of AI and people. This is extremely frustrating for folks who need to navigate through the new experience and are simply looking for help. A computer program that simply responds OK and doesn’t provide any information and awaits the next prompt, is a customer service failure. 👉 this morning, as my wife tried for 40 minutes to get into her Internet banking, and ultimately ended up, waiting on hold for somebody to answer her, we explained these problems to the person who eventually did speak to us, and they threatened to hang up the phone when we passed on these concerns. They treated us like a child that she was not aware that she needed to scroll to the bottom. “I’m sorry the instructions didn’t say scroll, but it’s there isn’t it and you found it.” Ouch. 👉 it is amazing how one moment to pour customer service can outdo all of the hard work and effort that people behind the scenes put in to making some of these technical transitions go smoothly.
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sunday peter π (@sundaypeter8110) reported*The date when Pi Network was launched on Google Play Store and Apple Store corresponds to March 14 (2019). This is also* 👉*3/14* 👈 *The V27 upgrade (the planned final upgrade) corresponds to September 15, which, when written in day/month format, is:* 👉*15/9* 👈 *Looking at the total;* 3/14 - 15/9 *314 159* 👀 *Everything has already been written down* 💪
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Peter C.B.A. (Just Drink Rioja) 🇬🇧 (@The_Baron_X150) reported@jonhoneyball @dhh Give me the Mac any day. Just had my M1 MPB Max back from the Apple Store repair (£125) and I couldn’t be happier. No interest in Windoze and its endless problems. 🙄 That’s safely confined to a VM.
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ZoneCrypto (@_ZoneCrypto_) reported📰 News of the day — August 16, 2026: ✦ DefiLlama has postponed its mobile app launch due to phishing apps on the Apple Store: DefiLlama's founder revealed that the company delayed its mobile app release while addressing the issue of phishing apps impersonating it on the Apple App Store. After documenting a fraudulent app draining funds from a crypto wallet, Apple promptly removed it. The founder emphasized the importance of ensuring all fake apps were eliminated to protect users from scams before the official launch of DefiLlama's app.
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givest (@usegivest) reportedDont take this as something bad or fud. This shows that we work, while it might take time, Apple has rules. When we fixed this issue and shipped it, our app Should be live on Apple Store.
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Rey Nemaattori (@ReyNemaattori) reported@UttarandhraPlus @sanpellyenjoyer Blacks looted, you mean: blacks looted the apple store. And you're right, the problem isnt cultural, its genetic.
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Rolling Pin (@BoxedSnakes) reported@Equalizetheset @unusual_whales Walmart AND Apple store sales going down at the same time is crazy. We cutting spending on both ends.