Apple Store status: access issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
- Website Down (41%)
- Errors (31%)
- Sign in (28%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Quito
|
Website Down | 3 days ago |
|
Guayaquil
|
Sign in | 3 days ago |
 New York City
|
Sign in | 4 days ago |
|
Malibu
|
Website Down | 6 days ago |
|
Houston
|
Errors | 9 days ago |
 Lille
|
Website Down | 9 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
-
ceo of palestinianism 🇵🇸 (@TheEggpie) reported@RORVK either way though the apple store should theoretically be able to fix it easily.. or if for some reason not, at least migrate the hard drive for you or something. i have no idea about costs or anything for that though
-
Akshar Patel (@Axr_patel) reported@Apple @AppleSupport . Support just keeps saying i have to go to a different apple store to get the issue resolved. I live 130km away from the second nearest apple authorized repair store. No help from apple. Really poor service.
-
Stephen Wolper (@StephenWolper71) reportedIn the end, it wouldn’t work. The phone is totally locked down. It’s a brick. It’s nothing I can’t walk and they’re making me take it back to the Apple Store. I can’t get there so I’ve had this expensive phone sitting on my desk next to me. It doesn’t work I’m out $1700 because
-
🪽𝔼𝕧𝕖 🪽 (@wonderful_eve) reported@susuremaseduh Yes I’m really disappointed to still see it at 4.6 stars in the Apple Store.. people need to not only email them and respond to their satisfaction survey but bomb them with negative reviews to tell other people not to download until they fix things and to get NE’s attention.
-
Jason The Founder 📱 (@JasonBFounder) reportedGenuinely need advice from those more used to the Apple Store connect process - my app has been submitted for review. I have noticed a bug. Do I recall it, fix and resubmit it or just let it ride out? #Appadvice
-
Robert Goacher (@RobertGoacher) reported@SamiFathi_ Years ago I finally got approval from my then-boss to buy an iMac for my desk. I managed to get the company credit card from the accountant and went to order. Nope, Apple Store was down for something similar. 😬 Not a good look.
-
ClairBear (@clair_2020) reported@VeryHelpers hi how would I go about getting a receipt from an order I made at the end of January? It’s an Apple Watch but I need to take it to Apple Store for an issue
-
Portland’s Stray Cat (@PortlandStray) reported@ExpatPortland @DAMikeSchmidt @MultCoDA The list goes on and on. The most striking example of his failure if the fence around the Apple Store downtown and the numerous businesses that have picked up and moved… or shut down completely.
-
DStv Nigeria (@DStvNg) reported@Danielbrown864 With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057
-
Ken Palmer (@KenPalmer_) reported@garethlpowell Keyboard issues drive me nuts! Maybe the Apple Store can fix it.
-
Valerie Ortiz (@Valerie40781449) reported@Stephan46135590 @Mommyof3xo @YouTube I want to go to the apple store and take me with you phone and mine's already broken
-
Jon The Tour Guy (@JonTheTourGuy1) reportedThe iPhone crashed earlier Dead as a Dodo Needed for trip to Madrid on Monday so hot footed it to @AppleSupport in the @Apple store in Cardiff Brilliant service from Tash & colleagues Got it sorted & am good to go (Full diagnostics-a glitch🤷)
-
N K E C H I N Y E R E! (@nkaynnaji) reportedWhat Apple Store didn’t know is that, I’m not the problem but @ZenithBank This bank is so useless that you can’t even reach them through their customer care line or their social media handles to complain. They have systematically turnoff every means of communication It’s crazy!
-
Bella Noches ♍️ (@beautynbullshit) reportedI went into the Apple store today, to fix my face ID, and they bring me back a inoperable phone with lines all through it. I get forced into having to get a new phone.
-
Stuart McArthur (@StuartAMcArthur) reported@mickyluv7 If it's the hardware, the Apple store will be able to fix it, but...well, they won't use lube.
-
MoaKitten Misses Onewe (@SleepyKingme) reportedGot my paycheck so now I scheduled my phone to get fixed I don't think the apple store is prepared for what I'm about to walk in with because "camera and flash not working as expected" doesn't exactly cover what's going on
-
sak pussé. (@mightyTHUNDA) reportedTotally forgot I had to get back to the Apple Store to fix my broken phone by today
-
AberdeenRed 🏴⭐️⭐️ (@StandFreeDon) reported@appltrack Apple now needing photo driving license uploaded Credit card number online and also you now need to log into the apple store to proceed Two updates in a week in uk so something must have been wrong Why has apple login now also been added to the digital id?
-
DStv Nigeria (@DStvNg) reported@OluwamayowaEno3 With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057
-
K (@TheUnfazD) reported@TraderLogical Buy from official apple store or apple website and have the receipt. Does not need to be in your name If not Apple India probably denies warranty if there are issues. Better be safe
-
Bane (@Coka_Bane) reported@thabiimafabatho The actual problem is the resale value of phones is what’s killing us. All iPhones sold mo Mzans’ are being resold. (Even from iStore) The only Apple Store in Africa is in Egypt
-
Zaphod_2025 (@Zaphod_B_2025) reported@ALTARAKS @KSL5TV Unfortunately that’s frequently the easiest way for me to get around. There’s a Trax stop just down the street that takes me into downtown in mere minutes. Just had to go to the Apple Store and green line is always less annoying than having to pay for parking at city creek.
-
trexchard (@trexchard) reported@MarcoSuarez @Methodical_SC I went to their reserve store in the Empire State building. It was a mess. They had Apple Store-like Concierge service for a to-go order, with a server using a custom tablet that didn’t work. Was walked over to a register where another custie was dealing with the same thing.
-
HoodStoryteller✨ (@DatDamnJenay) reported@reddwiththefade its not on the apple store anymore it got taken down but it still works fa us who got it downloaded
-
DStv Nigeria (@DStvNg) reported@Bellolek With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057
-
RitaCapponeCnovaselCathleenCastelineSandevilleEve (@Veve81976) reportedI went to Apple store last week to fix this. I called them today and they logged in and still just a few minutes ago. I noticed my screen is not at all the same.
-
Onye Own (@OnyeOwn) reportedThe whole apple store would glitch the day i pullup
-
Michael (@CoDPwN_) reported@CurryMv3Szn @charlieINTEL Microsoft owning all these gaming companies is gonna be so terrible for the future of gaming. They will be the next Apple Store. They only want money. They don’t care about us.
-
Michael Pumo (@michaelpumo) reported@JackBarham I just hope they fix the “midnight” colour option’s tendency to attract finger print grease. Nice colour but in the Apple store they really do not look great after people touching them. 😬
-
Murica Enjoyer (@Muricaenjoyer) reported@SimardPete @GarrettPetersen Apple Store guy made me feel like a dumbass when I said I needed a new phone because the charging port was broken, and he just gave it a dental cleaning and handed it back working great 30 seconds later.