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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (55%)
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Errors (34%)
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Sign in (11%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Standish |
Errors | |
| Los Angeles |
Errors | |
 New Delhi |
Website Down | |
 Blackburn |
Website Down | |
| Ashburn |
Sign in | |
| South Park Township |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Traganos
(@ctraganos) reported
from
San Francisco, California
@brandonb927 @Apple Oh no - like I believe they are sending regardless of Apple Care cause it's a known recall level issue. At least I believe the Apple employee told me that at the store
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Autianaa🍼
(@1andOnlyAuti) reported
from
Roanoke, Virginia
ish we had an apple store down here , roanoke ******* sucks
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Mia 🖤
(@mellowmiaa) reported
from
El Paso, Texas
@babydesm_ If you have insurance on your phone they’ll fix it for $30 at the apple store 😏
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Liberty Lounge
(@jamesgmeme) reported
from
Westfield, State of Western Australia
Visited an Apple store in Perth today to ask about the iPhone range. After being told the difference between XR and XS is purely aesthetic for $400, I bought a Samsung. Terrible service. @AppleSupport @applestores @AppleInc_AAPL
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Stefano Scalia
(@stefanoscalia) reported
from
Campbell, California
I’ve had unbelievably disappointing service from the @AppleSupport Apple Store Genius Bars. First, $600 to fix a cracked back on an iPhone X. Second, I needed a replacement AirPods case. Couldn’t provide one because I didn’t have the serial number.
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Cheyenne
(@Cheyyyenne1) reported
from
Lake Ridge, Virginia
Went to go get the battery checked on my phone and the guy at the apple store was like oh let me just update your phone it’ll fix it ... my phone wouldn’t turn back on so lost everything 😑
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Zach
(@WOFginger) reported
from
Lee's Summit, Missouri
My iPhone was having a problem producing dark colors/blacks. Went to the Apple Store and they replaced the screen free of charge. This is why I buy Apple products.
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jjoshallenn
(@jjoshallenn) reported
from
Manhattan, New York
Why this dude really just sat down next to me and farted in the Apple store, Steve wouldn’t approve
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Parker Ortolani
(@ParkerOrtolani) reported
from
Manhattan, New York
This is a chronic problem facing Apple Store’s all over the world. Of all things, service needs to be fixed first.
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Adam Nash
(@adamnash) reported
from
San Francisco, California
@JasonHirschhorn Take to Apple Store. They will either fix or replace.
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Madison
(@madisonicolexo) reported
from
Coral Springs, Florida
PSA: if you bring your broken cable into an Apple store, they replace them for free!!!!!!!
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Anthony Prince 💛
(@AnthonyyPrince) reported
from
Moon, Pennsylvania
I wasted 2 hours at the Apple store and still came home with a broken computer wah 😩
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cousin
(@SomebodyCousin) reported
from
Chicago, Illinois
Im at the Apple store right now this is the second time I've had a problem with my airpods and all they can do is replace them. They replaced them last time and the problem is only worse. Furthermore the attitude of the employees is apathetic at best.
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jimmy bags
(@Mr_OfFISCHial) reported
from
King of Prussia, Pennsylvania
Least terrible apple store trip I’ve had
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Ross A. Reyman
(@rareyman) reported
from
Walnut Creek, California
@siracusa @gruber I took my 2016 MacBook Pro into the Walnut Creek Apple Store last Friday to troubleshoot my “double space issue” keyboard. I got it back today repaired free of charge, even out of warranty! Bravo, @Apple #applerocks
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FrenchBreadPizzas
(@nicmc99) reported
from
Downingtown, Pennsylvania
@TweakboxSupport Pokémon go++ doesn’t let me login. When I click returning user, it sends me to the Apple App Store.
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Hooker
(@stephenheslop) reported
from
Swan Hill, State of Victoria
@AppleSupport Worst customer service ever, purchased a phone 10 days ago and apple have agreed it’s faulty but are failing to replace it unless I travel 8 hours to an apple store. Your problem you fix it
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🇵🇷
(@alexandro_papi) reported
from
Manhattan, New York
And not a single visit to the Apple store! Since having my own Mac since 2002, I’ve recovered from any/all issues just by using the internet. Thankful!
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Jake Godek
(@gakejodek) reported
from
Manhattan, New York
At the UWS Apple store with a very helpful gentleman at the Genius Bar. “Hey man, I got this MacBook Pro less than two years ago and now the display is showing horizontal lines” “Yeah it’s a hardware issue. It’ll be $500 to fix” Wtf @AppleSupport
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Jessy; Roosevelt Row
(@M14USMCgrunt) reported
from
Phoenix, Arizona
@bdshopcom I bought one at the Apple store. I could not get it to work properly. Looked at videos on line on how to set it up. Took it back to Apple. They said they are having issues with them. I got a refund.
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Ben Shimmin
(@bas_again) reported
from
Ashwick, England
What a time to be alive. If you take a broken (but not obviously damaged) iPhone into an Apple Store and they can’t turn it on and it’s less than two years old, they just give you a new one for free. Replacing it is cheaper than repairing it. I feel old and confused.
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Evandro Silva
(@silvae06) reported
from
São Paulo, São Paulo
Conglatulations @AppleSupport, the new IOS version 12.1.14 . The Iphone 6 is slow like a escargot, and it is impossible to open Apple Store. @AppleSupport #Apple #AppleStore #newversion #12.1.14 very bad!
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Brian Bott
(@BBottNJ) reported
from
Howell, New Jersey
Telling people to avoid fruit because of the “insulin” response and that they will store fat is not helping. I repeat, people don’t have a problem gaining or losing weight due to their apple 🍏 consumption.
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Big Dee 🤘🏾
(@deandreirving) reported
from
Houston, Texas
My speaker going out on my iPhone I wonder if the apple store can fix it
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Zach
(@WOFginger) reported
from
Lee's Summit, Missouri
My iPhone display was having issues producing dark colors/blacks. Walked into the Apple Store and they told me they would replace the screen and glass free of charge. This is why I buy Apple products.
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a bish is tired
(@schmalyssaIRL) reported
from
Anaheim, California
@_Supermanny_ All of mine keep getting shut down 😭 last place I ended up going was MedMen in Santa Ana. It looks like a damn apple store inside lmfao
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Don Brown
(@Red_Gunzerker) reported
from
Kelowna, British Columbia
Because of the latest update I can no longer sign on to my apple tv with the two-factor authentication. FIX THIS NOW apple or I will not be buying any new products or anything else from the iTunes Store. A very unhappy customer🤬
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cabrona
(@iwantedthaticed) reported
from
Pico Rivera, California
@Kickpwns damn lmao one iphone gave me problems and they just gave me a new one, wasn’t inside the apple store more than 15 min
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Tony Wallace
(@tonywallace) reported
from
Gananoque, Ontario
@mhp I had a similar problem logging back into my iTunes/App Store account. Solved by rebooting and signing in via Apple Music.
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SammySimplicity
(@SammySimplicity) reported
from
Yuba City, California
Well halfway through recording an episode of the @cryptipod, my computer decided to freeze up and then refuse to reboot. I'm at a loss for what to do, so it looks like I might be taking it in to the Apple Store tomorrow in hopes they can fix it.