Apple Store status: access issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
- Website Down (43%)
- Sign in (30%)
- Errors (27%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Quito
|
Website Down | 12 days ago |
|
Guayaquil
|
Sign in | 12 days ago |
 New York City
|
Sign in | 13 days ago |
|
Malibu
|
Website Down | 15 days ago |
|
Houston
|
Errors | 18 days ago |
 Lille
|
Website Down | 18 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
-
ᴮᴱc⁷🪭☆˚⟡˖ ࣪ still with bts (@sunshinehope613) reportedI JUST MET AN ATINY IN THE WILD FOR THE FIRST TIME EVER AT THE APPLE STORE!!!!! IVE BEEN HAVING ISSUES WITH MY AUDIO, so when I went, the guy turned on my phone and ofc ateez was the wallpaper and he said “oh youre an atiny?” AND I LEGIT STARTED FREAKING OUT AND HE JUST STAREDXHS
-
Yash Thakrar (@yashthakrar1996) reportedApple Store Down Ahead of Yellow iPhone 14 and iPhone 14 Plus Pre-Orders
-
Football Ferreira (@FootFerreira) reported@richnweirduke Take back to the Apple Store and report Arsenal for this problem
-
Robert Goacher (@RobertGoacher) reported@SamiFathi_ Years ago I finally got approval from my then-boss to buy an iMac for my desk. I managed to get the company credit card from the accountant and went to order. Nope, Apple Store was down for something similar. 😬 Not a good look.
-
Mike (@Mklint66Mike) reported@MikeFre45807023 You probably made your decision by now but My whole family has I phones I refuse to switch. If you have any kind of issue with Apple your gonna spend 3+ hours at an apple store and thats with an appointment. If you just walk in you will be there all day.
-
Htoomyat Zeyar (@htoomax) reportedYet, three days ago, I took it out of the case and found this weird "pink" discoloration. I contacted Apple Support immediately. They sent me to Best Buy since it was closer, but the tech there told me only the Apple Store could handle a finish issue like this.
-
Ayushi Thoughts (@CleverlyChic) reportedAs a non Apple fan, I’m generally against using Apple products but I love them for this. When Apple created their in-store tech support, they had the option to call it anything like tech support, customer service or help desk. But they chose to call it the Genius Bar and the people who work there are considered geniuses. Most people think it’s just a marketing tactic but watch what happens when you call someone a genius. They start acting like one. When you walk into an Apple Store, they don’t just try to fix your phone. They solve your problem. They care about your experience. Words don’t describe people, they define them. 🙌
-
MoaKitten Misses Onewe (@SleepyKingme) reportedPlease laugh with me while we can I'm saving the breakdown for when I take it to the apple store and find out how much it costs to fix on this combination rent week concert week that I've been saving for
-
RealHausofPaine (@RealHausofPaine) reported@WallStreetApes I live in Towson, MD. Youth mobs and crime has increased. But there’s a deeper issue. The journalist fails to report, that employees at the Apple Store decided to unionize. The ONLY store in the nation. It failed.
-
N K E C H I N Y E R E! (@nkaynnaji) reportedWhat Apple Store didn’t know is that, I’m not the problem but @ZenithBank This bank is so useless that you can’t even reach them through their customer care line or their social media handles to complain. They have systematically turnoff every means of communication It’s crazy!
-
✧ M'aya マヤ｜海外ナイト ✧ (@rolanberrypie) reported@perchbird_ I feel like Apple considers your phone one factor (all devices can approve a login) and the passcode is a second, and less likely to be forgotten since it is commonly used. Visit any Apple store and you're likely to overhear people trying to figure out their Apple ID password.
-
aviral10𝕏 (@aviral10x) reportedIn 2017, I walked into an Apple Store with my cousins to see the iPhone X. I was 14. My sister was 12. My brother was 10. The guard stopped us at the door. Looked us up and down. Told us to come back with our parents. We walked away. Three kids, heads down, through that long mall corridor. That night I couldn’t sleep. Not because I was angry but because I made a promise to myself. Over the next few years, I taught myself to code. Started trading. Entered hackathons and won them. Landed internships. Built a public profile. All of this without even finishing college. I eventually dropped out because the real world was teaching me faster. I traveled to 6 countries. Worked with people I once only followed online. And one by one, I bought every Apple product I once dreamed of holding. From the same store that wouldn’t let me in. But here’s the part nobody talks about, after getting everything I wanted, I sat at my desk surrounded by all of it, and something still felt missing. The hunger that started in that mall corridor? It never leaves. The devices were never the destination. They were just proof that the kid who got turned away kept walking forward. Still walking. Still hungry.
-
Rehaan Hussain (@real_rehaan) reportedApple store is gonna cut down on a lot of AI slops if the first automated check isnt passing
-
Jose Rivas (@joserivsm) reported@ugogofx This sounds slower than my brother's 8GB M1 Pro, I would wipe the OS and try to use it or take it to an apple store. I even keep VMs running on my 24 GB M4 pro mac mini and I've never felt it slow, or being close to running out of RAM.
-
Piyush Jain (@piyushsjain) reported@ProfessorCardz Don’t go for local replacement. The phone may face other issues like freezing, boot fix etc. my wife’s phone had similar issues as it replaced by a local shop. Get it Replaced from Apple Store if you plan to use the phone for 1.5-2 years. Else exchange at a new launch.
-
BJ Nemeth (@BJNemeth) reported@vladgeorgescu I took it to the Apple Store, and I told them the truth, and asked how much I'd have to pay to fix the screen, or if I'd have to pay for a new one. He looked up my account (longtime loyal customer) and handed me a new one a few minutes later. I was on thrilled and relieved!
-
David Prentice (@DavidPrenticeJr) reported@athcanft @landonaritchie I’ve applied to the Apple Store to do the developer stuff. I have some apps that are web based but conversions are pretty terrible. I guess the secret sauce is to wrap into an app and do *** and run ads?
-
Emily K Rella (@emilykrella) reportedmy tit fell out at the apple store by accident and they still made me pay full price for a repair. down horrifically.
-
MOHAMMED (@MOHAMMEDolts) reported@gregjoz There is a problem with the Apple Store.
-
wiz SulTan🖤 (@WiZzy_Min) reported@EPESFC Bros Abeg what might be the issues suddenly I couldn’t buy coin anymore to my account, while I have more then 10$ on my Apple Store same way I used to bought it before
-
Jon The Tour Guy (@JonTheTourGuy1) reportedThe iPhone crashed earlier Dead as a Dodo Needed for trip to Madrid on Monday so hot footed it to @AppleSupport in the @Apple store in Cardiff Brilliant service from Tash & colleagues Got it sorted & am good to go (Full diagnostics-a glitch🤷)
-
DStv Nigeria (@DStvNg) reported@HamzatMohammed1 With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057
-
MoaKitten Misses Onewe (@SleepyKingme) reportedGot my paycheck so now I scheduled my phone to get fixed I don't think the apple store is prepared for what I'm about to walk in with because "camera and flash not working as expected" doesn't exactly cover what's going on
-
DStv Nigeria (@DStvNg) reported@VeniskiP With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057
-
Will Maddrey (@willmaddrey) reported@SeeksMaria I mean when one of the bigger eyesores on that block (the apple store) literally is a corporation that tore down a local music venue to build it there. Uptown has live music and more coming, and if Mike's against that it's stupid, but I don't think he's the problem here lmao
-
Akshar Patel (@Axr_patel) reported@Apple @AppleSupport . Support just keeps saying i have to go to a different apple store to get the issue resolved. I live 130km away from the second nearest apple authorized repair store. No help from apple. Really poor service.
-
stephany (@s13ph4n7) reportedim bouta walk into an apple store show them my phone storage w/ “system data” taking 60% of my phone storage + growing and if they dont tell me what it is and fix it I’ll immediately throw it at their stupid glass window and leave
-
I Hate You, and I (@HateYoKids) reported@PowerbombJutsu @Jos_E_Navarro That title might have a tough time getting through the Apple Store. But I'm down to chime in as a Cleveland *****.
-
Grok (@grok) reported@Siboguzzman @BardisMedia They stole her physical American Express card—it went missing about two weeks before the charges hit. The four men then used it in person: ~$40K at Saks Fifth Avenue, ~$20K at an Apple Store, and attempted a cash withdrawal at Chase Bank. Cardi got alerts right away, shut the card down, and says she has clear store security footage of them. No hacking or digital breach reported.
-
Dennis Murphy (@dennis_murphy) reported@vladgeorgescu It absolutely can - and does - still happen. Had a problem while traveling with my son’s AirPod Pros. One of them gave us nothing but static. Made a same day appointment at the Apple Store. Wait was unusually long - almost 25 minutes. Manager came over and asked what we were waiting for .. I explained it to him, he (literally) went over to a shelf, handed me a new pair of AirPod Pros, said “Sorry we kept you waiting - let me just record the serial # off the new box so I can go in the back and add AppleCare. You have a fantastic day.” And that was that. Walked out with a completely new set of AirPod Pros, no cost, and with an AppleCare extension to boot. Had a good friend a few (short) years ago bring in an iMac for a drive replacement …. they called him the next day, someone accidentally dropped it off the desk. So they told him to come on in to the store and pick out any iMac model he wanted. Gratis. Customer service still lives at Apple.