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Apple Store status: access issues and outage reports

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Full Outage Map

The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

  • 50% Errors (50%)
  • 33% Website Down (33%)
  • 17% Sign in (17%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

CityProblem TypeReport Time
Nantes Website Down 21 days ago
Capitólio Errors 22 days ago
Adelaide Errors 27 days ago
Ahmedabad Sign in 29 days ago
Ahmedabad Website Down 29 days ago
Montréal Errors 3 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • enthusmiasma
    a!v¡n is on BlueSky (@enthusmiasma) reported

    CORRECTION: There is a written review on the Apple Store, and it is, of course, negative. (Tried to fix the post but Elon did something screwy.) #arpx #arnews #snap

  • pingyu__
    pingyu (@pingyu__) reported

    apple store quoted me 800 to fix my mac. man **** lemme look at new ones aww man 🤫

  • silvertongues28
    ᴛᴀʏʟᴏʀ ꩜ (@silvertongues28) reported

    A week after getting my 17 I went into AT&T with this issue and he said “Yeah it’s happening a lot. We’re not sure what to do. You can try going to Apple” and then the Apple Store near me requires an appointment and it said it could be up to $80 to see someone so I said nvm🙃

  • rippingurjeans
    ella 🐈‍⬛ 34/47 (@rippingurjeans) reported

    ok so the apple store people couldn’t fix my phone that THEY broke and they said i could get it replaced for $500 so i cried and then they said they’d do it for $90

  • MetalXMeta
    Metal (@MetalXMeta) reported

    @TinyMetaX @Apple Ohhh that is a ****** PROBLEM 🫪 Find an Apple Store asap and bring it to their attention

  • CaffeSatoshi
    Caffe' Satoshi (@CaffeSatoshi) reported

    I hate scammers who use "crypto" as an excuse, they give everyone and all legitimate businesses a bad name I have been following this scam "Crypto" company for a long time. They even had the audacity to open 4 shops in Malta promoting their scam to innocent people in person. They are called DistributeX and have also been organising cult-like "community events" to recruit victims They promise easy money for simple daily tasks (clicking green crypto icons on their app) + big returns on deposits starting from €140. Higher tiers require thousands of euros with massive claimed payouts. 180-day lock-in, referral bonuses, luxury rewards… the classic Scammer's pitch. I have since discovered they have: - NO clear registered company in Malta - No verifiable withdrawals (180-day rule + daily task requirement) - Physical “community centres” that feel like recruitment offices - Targeting mostly immigrant foreigners and using dodgy testimonials - App not on Apple Store but they are on Google Play! I have found warnings and court cases in other countries for this eg. Mauritius FSC alert I NEED YOUR HELP TO HELP DELETE THEIR APP ON GOOGLE PLAY This app should NOT be on Google Play. Apple already rejected or removed it, Google needs to do the same. Please report the DistributeX app on Google Play as a scam / fraudulent app. Spread awareness so more people don’t lose their money. Let’s shut this down before more people fall victims. I will keep you posted with updates and more info very soon. They have almost no official social media presence. Instead, only their “employees” and recruiters promote the scheme on personal profiles. I strongly suspect many of these recruiters are victims themselves, caught in the same trap and incentivised to bring in more people to keep the cycle going. When this inevitably collapses, they’ll likely be left holding the bag. @GooglePlay @Android

  • poojaofficial5
    Pooja (@poojaofficial5) reported

    My friend's iPhone 13 suddenly started malfunctioning At first, she thought the battery was simply draining too fast. But after a few days, it became clear that the problem was much more serious. The battery had started swelling, and the phone's body was beginning to bulge from the inside. The biggest surprise ? "The phone was completely out of warranty." No AppleCare. No extended coverage. Both of us assumed that replacing the battery would cost thousands of rupees. But what happened at the Apple Store in DLF Mall, Noida completely surprised us. The staff inspected the device and explained that a swollen battery is considered a safety hazard. A little later, they informed us that the battery would be replaced FREE of charge. We thought it might be some special discount or adjustment, but when the bill arrived, it showed "₹0.00" At a time when many companies shift the entire cost to customers once the warranty expires, receiving a free battery replacement for an out of warranty phone was genuinely unexpected. This experience taught us an important lesson If your phone's battery is swelling, the screen is lifting, or the body of the phone is starting to separate, don't ignore it. It's not just a device issue it can also be a serious safety risk. Sometimes, a company's true reputation isn't built through advertisements, but through the way it helps customers when they face unexpected problems. Have you ever received a service that exceeded your expectations ? Share your experience in the comments.

  • savidhyashok
    Ashok Shetty (@savidhyashok) reported

    @poonamjourno @AppleSupport @Apple In the cost they will quote you may get a Good Brand Tab any day. I had approached the Apple store with Macbook issue of key pad numerical numbers key not working And they quoted Rs 30,000/-

  • bravta2bravta
    I AM WHAT I AM (@bravta2bravta) reported

    My brand new iPhone 17 pro max; less than a year old is getting hot unnecessarily! What should I do? @Apple what’s going on with your product? Why’s your latest phone in your company acting weird and not working effectively? Why’s it getting hot when it’s a brand new phone? Why should it even have any cause to have any problem when I actually bought it outright from your Apple Store? Why? I should’ve just gone for the Google Pixel 10 pro max that I wanted to buy initially. This is bull ****! 💩

  • Lucas62949380
    Lucas (@Lucas62949380) reported

    Download your session application on apple store or play store so we have more secret and secure chat there on any account hack you’re down for bro My Session Id 05fe0ad0eaef801c18da5485f2148265d7530ab81b176ffa87fb1995dcd3c24074

  • GeeBeeNZ
    GeeBeeNZ (@GeeBeeNZ) reported

    @Linda401gmail @RadioGenoa Don't do ANY FACIAL recognition ANYWHERE, go without or find a get around like a different browser. Tor Onion. Yes it's slow to load as a VPN. LOAD IT DIRECT FROM TOR, NOT EVER Google Play, Microsoft Store or Apple Store. Use Brave, DuckDuckGo as your default browser to get TOR.

  • jabbermay
    jabbermay (@jabbermay) reported

    @keepindeepspace 2024 & 2025 VIP as well and I'll be sending a similar message tomorrow. I've already begun the refund process through Google Play Store and they said they're collecting data on developer issues like this, so I encourage you to reach out to them (or Apple Store) as well.

  • robyn90695219
    robyn (@robyn90695219) reported

    @Escargot4U @0x_Mattt The GME e-commerce issue was with regulation. Remember Gary Gendler was in charge at the time and heavy issues with the Apple Store. He was smart to scrub it back then. I think you’ll like Ryan. This guy picks up the phone and calls customers personally all the time.

  • filmandtvdive
    HereForTheGoss (@filmandtvdive) reported

    @royzanov That is 100p him lol. The same happened with the NYC Apple Store photo/vid and then someone slowed it down and it showed.

  • PLL_commish
    Chuck Finley (@PLL_commish) reported

    @kingkrabbyp The @MeekPhill_ hate is warranted, the guy is a 32 year old virgin that is living at home and can’t go down 3 blocks to the Apple Store with out a phone

  • joeydhansen
    Joey Hansen (@joeydhansen) reported

    Big props to me for successfully ordering a USB-C cable from the Apple Store website after 4 days of unsuccessfully attempting to do so. I kept sitting down to order the cable, got distracted and then at some point the following day remembered I didn't finish the order.

  • lexie20A
    Lexie (@lexie20A) reported

    @spiritchihiro MacBook Pro a few months ago. Told myself I’m walking out of the Apple Store tomorrow, with a working MacBook Pro (mine was broken and I had no money to get it fixed or buy a new one). Couldn’t be fixed. So my Mum just said there and then I’ll buy you a new one, and she did?

  • jackcoder0
    Jack (@jackcoder0) reported

    If this saved you $70 or helped you realize the Pro 2 is worth $70 more one ask: Repost the first post so the next person standing in the Apple Store staring at two boxes has the breakdown before they buy. Follow [ @jackcoder0 ] I break down the hidden comparisons, features, and pricing games that companies bank on you not questioning.

  • braceface__nana
    braceface_nana (@braceface__nana) reported

    Been at the Apple Store and phone store like 4 times just give me a ******* break the queen is finally fix for good

  • N109Dominator
    Silversoul || HAPPY SYLUSVERSARY ❤️🌹🐉 (@N109Dominator) reported

    Anyone outside SeA playing Light and Night? I gen need help with this damn game and stupid apple store issue 😭😭

  • cupcakekitty09
    cupcakekitty (@cupcakekitty09.bsky.social) (@cupcakekitty09) reported

    I was chatting with an elderly friend recently. She said her husband locked his iPhone in error. They went to the Apple store. They couldn’t unlock it. Rather than wipe it, start over, they insisted on selling him a new phone. @Apple

  • FeiyiGirl
    Feiyi Girl (@FeiyiGirl) reported

    Everyone pay attention. I had been slept without intention again in restaurant, then a woman came over to wake me up, same thing. Every time when I DFU my phone, SDD rat use same thing to put me sleep and do such thing on my restored phone. This time I have to tell everyone what happened when I DFU my device today at Norwich Apple Store: the staff wanted to MDM my device, and I caught it. How shame it is. I requested restore again to not escalate the issue because I think he had been ordered to do so. I didn’t think that even not give up instead of making me sleep again to do such things on my device again afterwards. Insane

  • KAZynstry
    Kool-Aid McZynstry (@KAZynstry) reported

    KAMs Thursday and it’s not even 2 pm: 5 hours working in the same air quality Chinese kids make Nike shoes in AT&T store to fix phone: $425 for new phone Apple Store: 90 minute wait to be told $400 repair Currently eating chick fil a to suppress my crashout

  • eclairification
    free palestine 🇵🇸 (@eclairification) reported

    it’s over now but for Two Years they were having Apple Store lock in nights playing games on the iMacs collecting private paychecks from one of the worlds biggest companies and the justification was that a basic lock between two empty rooms was broken. the mall had security

  • Agbovictor20
    Don_Devvs (@Agbovictor20) reported

    @WALEBNXN Download 1.1.1.1 on Apple store or play store .. turn it on whenever you want to login x and you will see everyone

  • ettiennepercy
    Ettienne (@ettiennepercy) reported

    does anyone else remember when @Apple was a good company with great products? back when apple store associates used to help you with your issues instead of upselling? back when their devices used to work properly for longer than 6-12 months? when they use to innovate technology?

  • RyderShoots
    Ryder (@RyderShoots) reported

    I’m in a random city at an Apple Store to fix my laptop and they’re hosting a class for elders on how to take photos on their iPhone 🥲

  • VerdeSelvans
    Bradley (@VerdeSelvans) reported

    Update regarding this issue: I just visited an authorized Apple Service Center. They told me that if Apple approves the replacement, it will take about 1–2 months because the replacement unit needs to be imported from Singapore. Even though I have the case number and a letter from the Apple Store Shinsaibashi, they said those documents don’t guarantee that my iPhone will be replaced. If Apple declines the replacement request, I’ll need to contact Apple Support again. I’m really hoping they’ll replace my device. In the meantime, I’ll be using my other iPhone as my main phone.

  • CLAIRVAUXVT
    ✨ 𝘾𝙡𝙖𝙞𝙧𝙑𝙏 ( #BringBackValko !! ) (@CLAIRVAUXVT) reported

    ITS 6 OR 0 WOLF FAMILY! KEEP GOING! LEAVE YOUR REVIEWS ON THE APPLE STORE! 👏 GET 👏 THAT 👏 NUMBER 👏 DOWN! THIS IS BLACKOUT DAY ❌ DON'T LOG INTO LADS ❌DON'T SPEND ANY MONEY ❌ DON'T MENTION LADS IN TAGS ❌ BOMBARD THE HASHTAG #BRINGBACKVALKO! DRINK WATER, FAM!

  • SteveJabs
    Steve Jabs (@SteveJabs) reported

    @DisneyScoopGuy Honestly the hourly call center support dude (or dudette) doesn’t know **** all. Ask for a higher tier of support and that you’re willing to wait for a call back or go through email if need be. Also a good time to visit an Apple Store as someone there will have incentive to fix it for you and not just get you off the phone.