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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (53%)
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Errors (33%)
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Sign in (13%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bishops Stortford |
Sign in | |
 Miami |
Website Down | |
 North Vancouver |
Errors | |
| Boston |
Website Down | |
| Fort Collins |
Website Down | |
 Machala |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Jenifer S.
(@J__Swift) reported
I had to go to the apple store, my ipad charging port is broken. $250 to fix, $320 for a new one. Guess I’m stuck with my mini and my phone. I’ll miss it.
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DStv Nigeria
(@DStvNg) reported
@kamil_abuaisha @DStvNgCare Hi, please be informed that all DStv bouquets are available for you to subscribe for on all DStv decoders. With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. Kiki043.
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rice lai
(@mydearls) reported
@tim_cook Terrible Service at Apple Store !!!
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Freddy
(@Fr3D15) reported
I am sure you do not care about my problem @Apple but here is the info if you ever mind checking the whole story and the notes that were added at the Apple Store in New York. Model: STUDIO BUDS Repair ID: D541629672
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Christina
(@speechcb) reported
@Apple terrible customer service here in Columbia Maryland Apple store Mary is the manager ! 90 minutes wait! Staff is rude and dismissive
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cnidarianlover
(@saraologyy) reported
I wish I was kidding but my MacBook wouldn’t turn on so I took it to the Apple store and all it took to fix it was to charge it…
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ty💛
(@__luhart) reported
It be 40 ****** in the Apple store and only 4 of em actually know how to solve your technology problems. I’m aggravated.
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Freddy
(@Fr3D15) reported
So @Apple is sending back for the second time my Beats Buds. According to them there is no issue even though the issue was duplicated at an Apple Store and two different times in the phone
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GOtv Nigeria
(@GOtvNg) reported
@freshdewceo @JosephB21153158 With MyGOtv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Kiki043.~2/2
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Captain Zero♥︎drawing and enjoying it!!!!♥︎
(@strawhatmanager) reported
updated my iPad :) now all I have to do is go to the apple store to fix my phone
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𝔸ntonio ᗧ⋯₿⋯₿⋯₿⋯
(@AFTuits) reported
@tim_cook TIme, i want to report an issue in an Apple Store
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Jonathan Robe
(@RobeJonathan) reported
@AstorAaron You will likely have same issue w wireless charger (at least I did). The solution that worked for me was a repair shop’s specialized(?) tool to clean out the port (it needed more than just pressurized air). I imagine an Apple store would be able help out if there’s one around
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Policy Wonk
(@ThePolicyWonk) reported
@swainton @teslaownersSV @elonmusk They’re lined up for cheap discounted Costco gas… this is about as honest as showing an apple store the day of a new iPhone launch and saying there’s a logistics problem at apple, now you’re just dishonest
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H3Y Byron
(@ByronPalier) reported
@Crusader3456 @Apple It’s probably about that time someone downloads an app from a computer and jacks up the phone then they go to t web e Apple Store for help and Apple then has nowhere to turn to fix a phone that hasn’t been optimized to run some weird app.
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GOtv Nigeria
(@GOtvNg) reported
@JosephB21153158 With MyGOtv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Kiki043. ~2/2
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Lucy Campbell
(@TheDoctorsGirl) reported
@ThreeUKSupport It isn’t a phone issue. I took it to the Apple store and they checked it over. I’ll try the sim in another phone and get back to you
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max hui
(@max21226) reported
@tim_cook Terrible experience at the Apple store! Manager did not honor full amount of customer service credit that was promised for several miscommunications and inconvenience they caused. Wasted 4 hours of my time. Thought Apple put customers first. 😤😡👎
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Storyboard
(@storyboardedm) reported
a customer at my job broke my phone and i cant afford the $600 bill to fix it at the apple store aaaaaaaaaaa
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Nancy Marguerite Anderson
(@Marguerite_HBC) reported
@Pat_from_scarb @SassyMetisChick There's an #Apple store in #Victoria, #BC, on Yates Street. I asked about computer, guy didn't show me one but handed me a sheet with specs. That's it. I went down the road and purchased the same computer at Best Buy. Shameful!
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kumud bathla
(@kumudbathla) reported
@flipkartsupport My order id is OD224831492302008000 I had purchased airpods in may 2022 and the product right pod is not working i went to the apple store they confirmed that the warranty for the product is till feb 2023 and from last 25 days flipkart is not replying to my mails and not my calls
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ًtori
(@washedoutcolor) reported
@nbhdkarina I’m not sure! I took it to the apple store and something on the inside was broken, they just gave me a new one but of course it wasn’t backed up :( it was less than a year old
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Liam Dale
(@liamdale99) reported
@IntoGalaxyy Two things: the ecosystem (I know other manufacturers have tried to match Apple's ecosystem but it just isn't the same) and knowing that if I have an issue with my iPhone, I can visit my local Apple Store and have the issue fixed promptly.
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Allan McBride
(@AllanMcBride) reported
Received terrible service @Apple store 6mo ago during watch set up + they handed everything back to me but my charger. Only used the watch two days. Today I went back for my charger and they said they needed to charge me🙄- no pun intended! How about give it back thieves! @Apple
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Apple Talk
(@AppleTalkAT) reported
@9to5mac i had mine replaced at the apple store for sounds issue...i had them since 2019🤩
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Felix Rex
(@navyhato) reported
@RaphioV You are not. The problem is that you probably downloaded the app from Google Play/Apple Store. They are in the business of censoring. Download it from Telegram itself and you will have no problems. I have heard this from many and this seems to be the only solution.
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☾ Michie ☾ Team Wither
(@Twist3dDisast3r) reported
Welp new phones microphone might be broken~ just my luck. Gotta spend tomorrow at the Apple store
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Kanan Jarrus (ok no, not really a Jedi)
(@Kanan_Jarrus_) reported
@JadahParadox If the problem persists, *definitely* take it in to be looked at. The sooner the better. Oh and if you're going to an Apple store, make an appointment. They are always super busy and as a walk-in you might end up waiting until the end of time. lol
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Trevor
(@Trevor_Launter) reported
@FeminaStudiosa Hmm, aside from the tin foil hat theory that Apple plays the planned obsolesce card, I would say it is an issue with the charge pin. I recommend taking it to an Apple store and press them to solve to issue, not to give you a new phone.
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Kiley Lask
(@LaskKiley) reported
The Apple Store has clearly stated that Hpay is only a game gift card, which can transferred to other members of the circle of consumption to buy Gfashion. the scam is broken, then a new scam is built, and it is endless.#GenocideGames
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Steve Moser
(@SteveMoser) reported
@tim_mellman I’ve heard ordering through the Apple Store iOS app can help if the store website page is down/busy.