Apple Store status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

• Website Down (41%)
• Sign in (33%)
• Errors (26%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Quito	Website Down	13 days ago
Guayaquil	Sign in	13 days ago
New York City	Sign in	14 days ago
Malibu	Website Down	16 days ago
Houston	Errors	19 days ago
Lille	Website Down	19 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  r0cks (@r0cksss_) reported 6 minutes ago

  @leynax0 I am currently ubering to the nearest Apple Store. They won’t hold me down like this

• 
  Savvy💫 (@SavanahChante) reported 6 minutes ago

  Went to the Apple Store for them to fix my phone, left with a brand new one 🤸

• 
  Tech in Cheek (@jackyharuhiko) reported 8 minutes ago

  @vladgeorgescu The ambient light sensor of my 17 Pro Max was not working and I brought the phone to the Apple Store. They tried everything, replacing the screen, resetting settings, I used several hours to convince them to reluctantly replace the phone. They just aren’t the same now.

• 
  rudestlittlebitch🩰 (@onikaitaly) reported 9 minutes ago

  @svr123456789 @QshrQls @Eyaaaad If you use a cheap battery, your phone will definitely have problems. Also, as you said, iPhones have glued backs, so it's not a job everyone can do at home. To have it replaced at an Apple store costs €150 or more.

• 
  AberdeenRed 🏴󠁧󠁢󠁳󠁣󠁴󠁿⭐️⭐️ (@StandFreeDon) reported 16 minutes ago

  @appltrack Apple now needing photo driving license uploaded Credit card number online and also you now need to log into the apple store to proceed Two updates in a week in uk so something must have been wrong Why has apple login now also been added to the digital id?

• 
  sy•ah (@obviouslynotdes) reported 17 minutes ago

  why im in the apple store thinkin i seen my old ***** i need to lay down

• 
  Scott Morris (@RobinRedFox) reported 17 minutes ago

  @learning_yohei Speaking for myself, I prefer Android phones. I had Apple for a few years and when it came time to get a new phone, I had gotten tired of them breaking down all the time. Because if they broke down, you could only get it fixed at an Apple store..

• 
  DJ 🦄 🌈 🌈 🇺🇸 🇺🇸 (@entropybox) reported 18 minutes ago

  @looksmhee Techie head here. I've set up over 50 iPhone + iPads. iPhones have great security. There are no security issues whatsoever if you use the clean Erase + Reset the iPhone before using. You can even bring it into the Apple Store and they can inspect it and do it for you. Also, I have never heard of any hardware spy trackers installed on an iPhone. In researching, none has come up. So you guys don't have to worry. Also, I've seen many fans have gifted artists with iPhone and iPads. There has been no news reports of security issues from the phone and tech gifts. If there were any issues, it would be reported by now. The fan seem very sweet and thoughtful. Grateful to her for being a generous fan for Lena and Miu.

• 
  Stephen Wolper (@StephenWolper71) reported 18 minutes ago

  Caused the brand new iPhone to lock up with no options have to go into an Apple Store. I ordered this online because I can’t walk. I’m stuck at home. They should either come fix it or replace it. This is nonsense. I guess I have to call the Better Business Bureau and consumer hel

• 
  Dan Wolfanger (@NQMPMARKETPLACE) reported 20 minutes ago

  Apple products are horrible. I was at an Apple Store for a defective product. The store was packed with people who had issues with their Apple crap they paid for. A two hour wait to get assistance. As I spoke with other there, all problems with newly purchased products

• 
  The Hateful Creole (@Creolekordei) reported 21 minutes ago

  Oh y’all are stupid. The first Apple store to get ******* unionized gets closed down?!?!? Towson has always been an actual decent mall to prevent crime.

• 
  effie we all got pain (@dldmvnaij) reported 21 minutes ago

  @Kyree_jpg you don’t even have an apple store, and the only one in your beltway is shutting down. can we be honest for 2 seconds kyree!

• 
  DStv Nigeria (@DStvNg) reported 21 minutes ago

  @VeniskiP With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057

• 
  SailorMars (@d_kittyart) reported 22 minutes ago

  EVERY single Apple Store the workers should unionize, can’t close them all ******* down right?

• 
  modern prophet • bIm (@olympiantier) reported 23 minutes ago

  havent had a breakdown this bad since the guy at the apple store offered to fix my computer illegally for free

• 
  Jason The Founder 📱 (@JasonBFounder) reported 26 minutes ago

  Genuinely need advice from those more used to the Apple Store connect process - my app has been submitted for review. I have noticed a bug. Do I recall it, fix and resubmit it or just let it ride out? #Appadvice

• 
  Blazer (@NuminousVoidX) reported 28 minutes ago

  @elder_plinius Take it to the apple store and say some BS about it not working properly or heating, they will most likely just replace the entire thing rather than "fix" it. Brand new MacBook for the average normie with no surveillance

• 
  Certified Ethical Stacker💵 (@BTHxTim) reported 37 minutes ago

  @JustAFamilyMan_ Security on its last leg😭 . The apple store closing down in Towson a big L tho.

• 
  RitaCapponeCnovaselCathleenCastelineSandevilleEve (@Veve81976) reported 37 minutes ago

  I went to Apple store last week to fix this. I called them today and they logged in and still just a few minutes ago. I noticed my screen is not at all the same.

• 
  kai the chief (@Stats41958154) reported 39 minutes ago

  @ArgosHelpers hi there, I bought a MacBook from you less than two years ago, and for over a year now the camera is not working. I went to the Apple Store and they said it’s a hardware issue and that Argos should cover the issue under consumer law. Could you tell me the next steps

• 
  ReligiousSinna💀 (@FlyboyJmb) reported 39 minutes ago

  @MegatronFFX @hawklaws @AsakyGRN lol no go check ur eba way Dey microwave 🤡, my sis way Dey uk way go fix her 15 pro max screen for direct Apple Store she no spend close to this amount way them just call for you for battery🔋 lmao Nigerians and mumu na 5&6 we too dull na why dem Dey use our head

• 
  Htoomyat Zeyar (@htoomax) reported 39 minutes ago

  Yet, three days ago, I took it out of the case and found this weird "pink" discoloration. I contacted Apple Support immediately. They sent me to Best Buy since it was closer, but the tech there told me only the Apple Store could handle a finish issue like this.

• 
  Jose Alesander Urgiles - Realtor® 🏡👨‍👩‍👦‍👦 (@UrgilesRE) reported 42 minutes ago

  @AppleSupport …..how I can fix connectivity issues in my iPhone 13 Pro Max, the phone drops calls, can make calls sometimes, also appears SOS a lot time and not signal. I took to Apple Store but still have the problem. Any other users have the same issues??

• 
  Murica Enjoyer (@Muricaenjoyer) reported 42 minutes ago

  @SimardPete @GarrettPetersen Apple Store guy made me feel like a dumbass when I said I needed a new phone because the charging port was broken, and he just gave it a dental cleaning and handed it back working great 30 seconds later.

• 
  Hurricane Radio Detroit (@HurricaneRadioD) reported 45 minutes ago

  Kiwi - Throw Down (Latin Freestyle Mix) is streaming now on #HURRICANERADIODETROIT. Download the app from the Apple Store or Google Play Store if you haven't already. #PASALAPALABRA

• 
  Jose Rivas (@joserivsm) reported 46 minutes ago

  @ugogofx This sounds slower than my brother's 8GB M1 Pro, I would wipe the OS and try to use it or take it to an apple store. I even keep VMs running on my 24 GB M4 pro mac mini and I've never felt it slow, or being close to running out of RAM.

• 
  Marz (@marzrocks) reported 48 minutes ago

  @paisoaps I wanted the dvds, but I bought it from the Apple Store. My uncles have them on dvd. I grew up watching it. I didn’t watch the movie either until recently. It’s in terrible quality, but I found a decent quality somewhere. If you want the link I’ll DM it to you

• 
  Snake with Feet (@Snake_With_Feet) reported 50 minutes ago

  @PalmyrPar literally everyone talks **** about apple now because they constantly release “updates” that make your phone worse. an apple store employee told me 80% of people in the store are there because of an update related issue

• 
  Football Ferreira (@FootFerreira) reported 53 minutes ago

  @richnweirduke Take back to the Apple Store and report Arsenal for this problem

• 
  DStv Nigeria (@DStvNg) reported 56 minutes ago

  @HasmondM With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057