Apple Store status: access issues and outage reports
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Full Outage Map
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
- Errors (43%)
- Sign in (29%)
- Website Down (29%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nantes
|
Website Down | 5 days ago |
 Capitólio
|
Errors | 6 days ago |
 Adelaide
|
Errors | 11 days ago |
 Ahmedabad
|
Sign in | 13 days ago |
|
Ahmedabad
|
Website Down | 13 days ago |
 Montréal
|
Errors | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Lucas (@Lucas62949380) reportedDownload session app from your Apple Store or play store let’s chat secretly over here concerning hack deals, let’s access her account and login then you can go through everything which you need to know in there 05fe0ad0eaef801c18da5485f2148265d7530ab81b176ffa87fb1995dcd3c24074
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Daniella Sior’ (@theShaLandis) reported@MelaninBeaute_ Yessss, i know because i worked for at&t. I just wish we had an Apple Store down here.
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DARK DECEPTION (@DarkDeceptionDD) reportedSuper Dark Deception CH2's release has been delayed on Switch, PS4, and PS5 due to patch approval issues. PS4 & PS5 are still expected to launch this weekend. Switch is dependent on Nintendo's response time. Here are the platforms where CH2 is currently available: Steam, Xbox One, Xbox Series X|S, Google Play, Apple Store. Epic Games Store is under review and set to launch early next week.
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Greg - Israelite in Exile (surviving the Galut) (@anexiledjew) reportedI bought a set of AirPods Pro from Laptops Direct based in Huddersfield, England, about a year ago. I have a problem with the left AirPod charging, and I went to an Apple Store to have them look at it today. Astonishingly, I discovered at the Apple Store that the serial number is tied to a date of purchase from 2024 in a Walmart in the United States. Avoid this retailer.
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Jami (@expertwith_AI) reportedThe uncomfortable truth: Apple's business model rewards storage anxiety. The more often customers see "Storage Almost Full," the more likely they are to: 1. Pay for iCloud subscriptions 2. Upgrade to higher-storage models 3. Buy a new iPhone entirely Every default setting on a new iPhone trends in the direction of consuming more storage, not less. The 7 fixes above take 10 minutes total. They cost nothing. They will recover an average of 40-60 GB on most iPhones over 12 months old. The Apple Store employee said one more thing before he left: "We see this every day. Most people don't even check Settings → General → iPhone Storage before they walk in. They just assume the phone is too small for them. It almost never is." RT this so more iPhone users stop spending $1,000 on a storage problem that could be solved with 7 toggles.
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Savvy (@TechnovityTech) reported@techactually I can return it back to Amazon tho. But I remember it was locked down in Apple Store so I don't get to experience 🫠
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Kat (@visiogene) reported@thevirdas @ZeptoNow @zeptocares I buy apple products at Apple Store or Apple web site only. Never had a problem.
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Martins | Film Director (@Dir_Martinsz) reportedUna go buy phone for naija dey complain… I carted mine from Apple Store direct and till now the phone has not given me any issue.
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Tim Jarrell of PWUnlimited (@TimmyBuddy) reported@LoNe_eXiLe @Damion69122310 If your issue is being locked in to only 1 store then why are people not complaining about mobile gaming and being locked in to either the Apple Store or Google Play only? No one complains about that.
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Lucas (@Lucas62949380) reportedDownload your session application on apple store or play store so we have more secret and secure chat there on any account hack you’re down for bro My Session Id 05fe0ad0eaef801c18da5485f2148265d7530ab81b176ffa87fb1995dcd3c24074
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ಅನಂತ್ ಸುಬ್ಬಣ್ಣ (@AnanthSubbanna) reported@usmantweets_ I got the same problem with my iPhone 14 plus. Rear camera is not working. Unfortunately, as per the apple store, the service program is not going to be covered for my device even though my device is manufactured in Dec 2023. @AppleSupport @Apple pls help
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Miro Jurcevic (@mirojurcevic) reportedI think most nerds have been to the Apple Store and ordered every possible option for a Mac Pro or went to a server vendor and ordered a trillion servers.
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Terence O’Neill (@TerenceONeill12) reported@WigglyAir can’t even go into the Apple Store without the Apple employee questioning why I’m still using Apple if I have so many problems with Apple and had to sue them in court and win because of their faulty designs…… I sent him back to his manager and told him never to speak to me aga
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Bruce Wayne (@saksham9994) reportedKindly resolve my subscription issue. I subscribed it via Apple Store, and after money got deducted, Zee app showing that I don’t have the subscription. Please resolve at the earliest convenience. @ZEE5India
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el. #BRINGBACKVALKO (@ellinightss) reported@purple_starzz14 like i said, the ratings does not influence on the game shutting down. the game shuts down either: a) the company pulls out the game itself or b) apple store pulls the app out because the app company did not comply to the t&cs met during the agreement
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Kathy Wallis 💙 (@KathyWallis01) reported@AppleSupport Need help with my Apple account ID. Apple store not working. Please a quick solution is needed
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toned madonna (@apologetits) reportedU go to the Apple Store for one simple Genius Bar fix and I swear to god they do all this complex face scanning and data scraping **** to match you with their most fuckable Genius
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kiwi. 📍chi | PPi (@KiuiAirica) reportedmy fav coffee shop on Broadway is down the street from the freaky Apple Store theater and I kinda wanna go in there just to cringe
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NivasKannan (@Nivaskannan) reported@dhans4all @ravikchandar @Vijaylocopilot Better take it to the Apple Store, they might change it free of charge. Recently I had done it for an iPhone 13(particular batch had quality issues with battery)
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Samara Bx (@univsovlt) reportedNow, if I ever walk into an Apple Store again, GET READY cause I’m going to be doing the same wave I did when I drove down the main street of Nimbin!!! @finkd
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JD'oh (@JDoh2983) reportedI went straight from the curb to the Apple Store in Honolulu, because surely, I thought, Apple could help me. My phone was erased, and the attacker had switched on Activation Lock, the anti-theft feature that binds a device to its owner's Apple ID. The irony was total: the security designed to protect me from a thief was now the thief's tool for locking me out of my own phone. I could not unlock the device in my own hand. Neither could Apple. At the Genius Bar, with my original purchase receipt and a stack of government IDs on the counter, the technicians told me there was nothing they could do. Their best advice was to buy a new phone. Standing right there at the Genius Bar, I made my first call for help, to a friend who works in private security. That was the person who told me, in plain and practical terms, how to start locking everything down, and much of what my wife and I did over the next several days came from that first call. I left the store and went to my cousin's house. Neither of us had the first idea where to begin unwinding this, and we sat there together, two grown men, feeling helpless. It was no longer only about money, though the money went that night too. The person who held my account also held more than 100,000 family photographs, my notes, my data, every password saved in my Apple keychain, my entire iMessage history, and, worst of all, the ability to receive the text-message verification codes sent to my own number, the codes that guard everything else. In one app, the thief sold the investments I held there to raise cash, then reached my wife directly, sending her a payment request that looked to her like it came from me. She was careful and declined the first requests. A later one, appearing to be from me, drew thousands of dollars out of her before she understood that her own husband was not the one asking. Then they drained the rest. Overnight, from Los Angeles, my accounts bled out through a string of Walgreens drugstores, an Arco gas station, and a single charge of thousands of dollars at a Staples, the signature of a gift-card cash-out. Orders were delivered by a food-delivery app to a Los Angeles address I had never heard of. My PayPal was accessed. Two credit applications were filed in my name. When I tried to freeze one account in the middle of the night, I found its support line ran only on East Coast business hours. It was closed. The thief had the whole night, and used it. When the tally settled, several thousand dollars was gone, and only a small fraction has come back. I expected the theft to end when the money did. It did not. Three days later, on June 28, the intruder reached back into the account and erased my smartwatch, off my wrist, in real time. They were still there. And Apple, it turned out, could not simply give the account back. To prove that I was me, Apple's own recovery process required the very thing the thief controlled since they held the trusted number. Then the calls started, a wave of them from that same number ending in 67, a caller posing as an Apple supervisor and riding the spoofed line. After they take everything, they call you, and they sound exactly like the people you are most desperate to trust. And the fraud has not stopped. In the weeks since, the thief has kept opening cryptocurrency accounts in my name, one after another, using the identity he took to move money through channels that are hard to trace and harder to undo. The police, when I met them at my cousin's house, could do almost nothing but take a report. For guidance on the crime itself, I reached out to an old college classmate who is now an FBI agent. He confirmed that the number had been spoofed, walked me through what to document and whom to contact, and steadied me when I needed it.
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0xSuhar (@suhar_ceo) reportedok so I just saw the most unhinged tech setup and I need to talk about it someone stacked like 50+ Mac Minis on a shelf. yellow shelf. looks like a construction site met an Apple Store. and honestly?? this is lowkey genius and I'm mad nobody told me sooner because here's the ***** secret — the M-series Mac Mini might be the best value compute unit on the market right now. per watt, per dollar, per cubic inch of space. it destroys traditional server hardware in efficiency. it just doesn't LOOK like serious infrastructure so people dismiss it but some guy in a random office somewhere said you know what, I don't need a $400k rack from Dell. I need 60 of these bad boys, some ethernet, and a dream. and now he has a build/test pipeline that probably runs faster than your company's entire cloud setup no loud fans. no special power requirements. no "enterprise support contract" where someone charges you $800 to restart a service. just apples. wall to wall apples. the chair sitting lonely in the corner of the shot is sending me. someone WORKS there. they just sit next to the apple army every day and think nothing of it we are not the same #ai #macmini #macmini4
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Aurora Kosmik 🐏 ✨Vtuber ✨ 🐏 (@aurora_kosmik) reported@LottieStarshot Its slow but its starting to hit on apple store too
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Zavian Kairo (@ZavianKairo_AI) reportedThe uncomfortable truth: Apple’s business model rewards storage anxiety. The more often customers see “Storage Almost Full,” the more likely they are to: 1. Pay for iCloud subscriptions 2. Upgrade to higher-storage models 3. Buy a new iPhone entirely Every default setting on a new iPhone trends in the direction of consuming more storage, not less. The 7 fixes above take about 10 minutes total. They cost nothing. They will recover an average of 40–60 GB on most iPhones over 12 months old. The Apple Store employee said one more thing before he left: “We see this every day. Most people don’t even check Settings → General → iPhone Storage before they walk in. They just assume the phone is too small for them. It almost never is.” RT this so more iPhone users stop spending $1,000 on a storage problem that could be solved with 7 toggles.
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@levelsio (@levelsio) reportedPS a few days ago we actually went to Rimowa Copenhagen to fix the previous cracks (in quote tweet) They brushed us off and said they couldn't help us and we'd have to get it fixed in Lisbon where we bought it Which is funny cause if I break my MacBook Pro, I can literally bring it into any official Apple Store anywhere and they'll fix it Or if I lose my debit card, Revolut will send me a new one anywhere in the world and it'll arrive in a day or so! The point of service is especially when it's a suitcase, you're probably traveling when it breaks, and you want to either get it fixed or get a temporary replacement while yours get fixed, so you can keep traveling That's what I mean with premium luxury service that I'm happy to pay a lot for!
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SCOE (@jesuisdarius) reportedI’m at the Apple Store to fix my screen. I’m about to turn it in to have it work on. Some ***** sent a text and like a dumb *** I opened it and there’s a **** in the text thread… the guy helping me turn his head swiftly and act like he didn’t see anything. LOL
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Christos (@cmallios89) reported@cmsj @aidler @ivanfioravanti Bcs of a person has bought iPhone and cannot afford to buy a new smartphone less than 4 or more 5 years after, this person should be protected. For example apple store is a rediculous issue. It was forcing small companies or even individuals to pay big tax to apple for no reason
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(Comms Open!) JakeArtOfficial (@art_jake) reportedWent to my local Apple store to get my Battery replaced because addmiteddly I wore it down by charging it nearly ALL THE TIME... Only for them to tell me "Hey uuuhhhhhm so uhhhhhm some uhhhhhm good news & some uhhhhhm bad news uhhhhhhhhhm... so the Good news is you have a practically new phone! & the bad news is we had to replace your phone & all of your data is gone"
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mimcee (@mimcee) reported@tim_cook How so!? #AppleSucks because you guys still haven’t resolved my Apple Store issue???!!!!
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Jacob Hewes (@SportsSciJacob) reportedWalked to the Apple Store today thinking my $3000 MacBook that I thought was broken for the last two years I was gonna have to pay 600 bucks to get fixed sure enough it works then I go to the T-Mobile store and find out I can get a brand new Apple Watch for free. Must’ve been my lucky day.