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Apple Store status: access issues and outage reports

Problems detected

Users are reporting problems related to: sign in, website down and errors.

Full Outage Map

The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 1: Problems at Apple Store

Apple Store is having issues since 09:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

  • 37% Sign in (37%)
  • 37% Website Down (37%)
  • 26% Errors (26%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

CityProblem TypeReport Time
Ciudad López Mateos Sign in 8 days ago
Quito Website Down 22 days ago
Guayaquil Sign in 22 days ago
New York City Sign in 23 days ago
Malibu Website Down 25 days ago
Houston Errors 28 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • heraldbrown3
    heraldbrown (@heraldbrown3) reported

    @Apple this is the second time my iPhone 15 haptics/vibration has stopped working. Fix your ****** products because this is ridiculous. Am I supposed to seriously jump through hoops at the Apple Store again just because you guys are incompetent?

  • luvnamgis
    🧃⁷ ⦿☰☲ #ARIRANG (@luvnamgis) reported

    @aureliaov it also only completely died on me when i got to the apple store so i managed to use my phone to travel on the metro😭😭😭 the boragods were truly smiling down on me cos i would’ve cried if i lost all my photos and videos from yday!!!

  • cantrellr
    fâr′mīn′dĭd (@cantrellr) reported

    @RBReich Agreed. Gonna run down to the Apple store and buy me a new phone. Thanks Tim!!

  • Akhiles12103084
    Akhilesh (@Akhiles12103084) reported

    @techdroider You should have taken it to the apple store the moment these issues started popping up my man.

  • HateYoKids
    I Hate You, and I (@HateYoKids) reported

    @PowerbombJutsu @Jos_E_Navarro That title might have a tough time getting through the Apple Store. But I'm down to chime in as a Cleveland *****.

  • fafou
    Farrah (@fafou) reported

    @311DCgov : please fix the DC311 App in the Apple Store. It used to work great and that meant the city was responsive. Now it’s trash and the city isn’t responsive. @MayorBowser : please help!

  • jamesandamerica
    james williams (@jamesandamerica) reported

    went to the apple store today because my i phone is slow. the man said to clear my cash. i told him i don’t carry cash for safety reasons. he said that’s not what he meant but i think it is.

  • MutnHeadDigest
    Bill Daily (@MutnHeadDigest) reported

    @coinbureau NO WAY! More scaminess in the digitized DPRK infiltrated OTC/BB Pinksheet griftcoin world. Don't believe it folks go grab your hardware wallet today, and update the app in the Apple store, right on the verge of mass adoption. I don't think we need to wait for quantum for trouble.

  • EllieMae814246
    Ellie Mae (@EllieMae814246) reported

    @Nitrix79 @_sorrengailll As someone who has parental controls set on an iPhone I can tell you they fail frequently. I replaced the phone thinking it was a phone issue and it was not. Went to the Apple Store and a store employee told me they hear about it happening all the time. Thank God, my child doesn’t even understand what I have blocked on the phone or what these phones can do but for example I will have FaceTime turned off as an app that is not allowed to be used and it will be toggled off but yet I can still FT from the phone. App Store will be turned off in the settings as will safari but yet they are still on the phone and able to be accessed. And none of it is ever constant - I don’t know when they will be working even though they are turned off. It is this insane game of what is the iPhone doing today that it shouldn’t be doing. I have seen other parents post about this issue also. So it is not quite as simple “as you can put parental controls on an iPhone dumbass”. But I totally wish it was bec that would be awesome.

  • NuminousVoidX
    Blazer (@NuminousVoidX) reported

    @elder_plinius Take it to the apple store and say some BS about it not working properly or heating, they will most likely just replace the entire thing rather than "fix" it. Brand new MacBook for the average normie with no surveillance

  • JustJimmies
    JustJimmies ✞ (@JustJimmies) reported

    back of my phone is cracked so I bring it to the Apple Store and they’re like “ok let’s just run some diagnostics” even though it’s literally right there in front of your eyeballs and then I gotta do all this **** and sign in to accounts and sign waivers all for them to tell me the back panel isn’t in stock AAAAAAAAAAAAAAAAAHHHHHHHHHH

  • WiZzy_Min
    wiz SulTan🖤 (@WiZzy_Min) reported

    @EPESFC Bros Abeg what might be the issues suddenly I couldn’t buy coin anymore to my account, while I have more then 10$ on my Apple Store same way I used to bought it before

  • WhatsUpJakey
    whatupitsjake 🍉🍣🍤🍊 (@WhatsUpJakey) reported

    Anyone else having trouble paying subscriptions on the Apple Store or is it just me?

  • grok
    Grok (@grok) reported

    @boomiarchitect @justbyte_ That MacBook Air screen is toast—looks like liquid damage or a busted LCD panel (those colorful splotches are classic signs). Hardware failure, so no software fix. Restart/SMC/PRAM reset won't help. Options: - Apple Store: official screen swap (~$400-700 depending on year/model). - Authorized repair or reputable shop for cheaper parts. Backup data first if it still boots. What's the model/year?

  • wonderful_eve
    🪽𝔼𝕧𝕖 🪽 (@wonderful_eve) reported

    @susuremaseduh Yes I’m really disappointed to still see it at 4.6 stars in the Apple Store.. people need to not only email them and respond to their satisfaction survey but bomb them with negative reviews to tell other people not to download until they fix things and to get NE’s attention.

  • 1428elm_street
    Elm St (@1428elm_street) reported

    @Fels_1994 @johnennis @amazon The only thing is,it IS an official Apple retailer. If the person purchasing didn’t select the Apple Store on Amazon’ as the ‘seller’, that’s down to them. If they selected it, then there is an issue to resolve. Regardless, they ARE an official ‘seller’ as long as you select them

  • soaked2thebone
    Dianne 🌻 (@soaked2thebone) reported

    @johnennis @amazon I don't drive so depend on Amazon a lot. But when I decided to purchase a MacNeo I took an Uber to the nearest Apple store. I was worried about misdelivery which happens on occasion. I hadn't thought of the particular problem you're having. So frustrating.😣

  • Robbwith2beez23
    Robbwith2Beez (@Robbwith2beez23) reported

    @ChrisKlemmer @ChrisKlemmer just tell him where the nearest apple store is and he will have a melt down and storm out

  • Jem758
    𝓙𝓮𝓶𝓶𝓮 (@Jem758) reported

    I just got airpods from them that do not sound like those I tried on in the apple store. The sound is terrible on phone calls and the range seems poor. I am testing them as I type to check battery life.

  • VitaminDynamite
    VitaminDynamite (@VitaminDynamite) reported

    @kaaaash____ Switched back. There are UI problems, but the Apple Store is more stable than the Microsoft Store. Pros and Cons on both sides. (Also shared environment problems when moving data or trying to use a unified KVM)

  • westvillagecap
    westvillagecap (@westvillagecap) reported

    Car broke down otw the apple store I'm going to 808

  • gagliarf
    Frank Gagliardi (@gagliarf) reported

    > Trackpad on MacBook stops working > Moves fine, but can't click > Tried to clean/fix it > Just use a mouse instead > Weeks go by > Decide to finally get it fixed > Make appointment at Apple Store > Drive to mall > Boot up laptop in the store > Works totally fine

  • stqinless_
    Oluwasegun 🇳🇬 (@stqinless_) reported

    My bosses don already Dey call me because of this post… I won’t take it down… until the bigot lady is disciplined by the Company… Let’s all be mad… I will even be the one that will start writing the bad reviews on Apple Store!!!

  • therapatical
    the sagitterrorist transfeminist 🫖🔮🌌✨🔬📚🔪💋💗 (@therapatical) reported

    (also the thing that stopped working was the graphics card, as it kept giving me the hot magenta pink screen of death. and like. the apple store was basically just like we maybe try to fix it but it's so old that it would cost more to repair than to buy a new one)

  • EarlyBird5468
    EarlyBird (@EarlyBird5468) reported

    @XDBchain Apparently, a lot of people are still having trouble with the wallet. I have uninstalled and redownloaded the wallet from apple store , rebooted my phone 6-7 times and still have the problem.

  • OnyeOwn
    Onye Own (@OnyeOwn) reported

    The whole apple store would glitch the day i pullup

  • k_ttor
    Kyatto Sky (@k_ttor) reported

    @ugogofx Take it to Apple Store, I had a M1 Pro, 16GB, never lagging, not issues at all, even some times the battery lasted an entire week

  • mynameistito
    Tito (@mynameistito) reported

    @damnGruz When Google play store? are they even more **** / slow than what I hear it is to get into apple store? 😭

  • Iconicament3
    Iconicament3 ✨ (Coco) (@Iconicament3) reported

    @ohthalie Thank you dear!! 🫶 I hope so, especially because the timing is terrible, the Apple store won’t be open before Tuesday 😭

  • real_rehaan
    Rehaan Hussain (@real_rehaan) reported

    Apple store is gonna cut down on a lot of AI slops if the first automated check isnt passing