Apple Store status: access issues and outage reports
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Full Outage Map
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
- Errors (38%)
- Website Down (38%)
- Sign in (25%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Montréal
|
Errors | 28 days ago |
 Ciudad López Mateos
|
Sign in | 1 month ago |
 Quito
|
Website Down | 2 months ago |
|
Guayaquil
|
Sign in | 2 months ago |
 New York City
|
Sign in | 2 months ago |
|
Malibu
|
Website Down | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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BIGFISH (@bigfish150Hz) reportedApple Store no go get billing problem ke
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CoachAlija (@TurkovicAlija) reportedMy MacBook Pro just stopped working from error messages to having these options and tried it all - see image. Also ran diagnostics, spoke to Apple Support last night and took the mac to apple store today - they were not able to help! They couldnt find the storage device - thats it. I’ve used @grok thus far + @AppleSupport phone & in-store support. Who can help and get me past this problem?
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Gain of Dysfunction Research (@GainOfDR) reported@ClownWorld 1. Sleep on the street 2. Riot for no apparent reason 3. Burn down a neighborhood 4. Open a hospice for fraud 5. Dye hair pink Bonus: Loot an Apple Store
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Sarah 𓅪 (@sarahbuckley91) reportedWill the Apple Store fix iPhone issues with the battery, does anyone know?!
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indefatigable fox cop (@shitotaur) reported@Koutchboom There aren’t any actual Disney Stores left anymore. But there’s a concept there that could be expanded upon. The Apple Store isn’t a terrible idea actually, but it would have to be executed the right way to bring in numbers. It would have to be a local bastion of the Disney exp.
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Rupali C (@rupalichawann) reported15 days into owning an iPhone 17 Pro and facing extreme heating issues even on calls. Visited Apple Store BKC hoping for support, but was simply told this is “normal behavior.” That response is more frustrating than the issue itself. @AppleSupport @Apple
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Ana | The AI Girl (@WealthEmpireHQ) reported@ZunairaAi It sounds frustrating to deal with persistent storage issues despite taking all the right steps. I hope the Apple store was able to help find a solution.
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Dervish Bovine ∰ Village Remarkable (@chan_dolan) reported@eko32eko7 @DrClownPhD @9mmsmg That's exactly what happened to me, there was an issue with my Apple ID and no amount of support tickets or going into an Apple store got it fixed. I finally got so frustrated that I switched to Android. At first I didn't like it but now I can't imagine going back.
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Konosekai (@konosekaix) reported@Jupjami @ItoAyamiStan Yeah the commies are busy hunting down gays. That’s why you can find les story line in Where Winds Meet, millions of gay contents on Bilibili, and tons of gay apps in Chinese Apple Store. Can we try not to generalize things please?
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Hemanth Nelavai (@HemanthNelavai) reported@gharkekalesh If you are ready to buy iPhone for ₹1,00,000 then better buy from official Apple store or their official website. Customer service will definitely be hundred times better if any problem arises
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Paris (@SurveyWhorps) reportedMy iPod video stopped turning on years ago. I wonder if I can take it to the Apple Store and get them to fix it.
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AndyUSA (@AndyBran) reported@Roger_Minorger @ChudTheBuilder @Chimpnouts Oh….i don’t really want to say it….unless I’m getting down to some 50 cent or some black guy pisses me off calls me boy or ***** because let’s say….i stop him from gang robbing an Apple Store or CVS….
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santosh Yadav (@santosh52681534) reported@Apple I forgot my password and visited the Apple Store in Mumbai to unlock my phone. I was informed that I should call customer care after 24 hours. Today, after waiting 24 hours, I contacted customer care and was told that the server would unlock my phone only after 6 days.
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Michael Kungu (@Mikekungu) reported@AIRTEL_KE Why is the app not working, i have just downloaded it from apple store
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kai🐈⬛ karlach's gf (@dressltwt) reportedlouis, i know you don’t care but i’ve actually had the worst ******* day of my life. i lost my phone at the station, had a breakdown at work. managed to track my phone and get it back to find out it’s broken and i can’t get in. went to the apple store and it took 3 hours
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erika rose retzlaff (@Sparetheairika) reportedHate going to places like the Apple Store to pay money to be told I’m doing everything wrong. Where I stand, where I sit, how I sign in to my phone. No thanks. This is why I didn’t want to come and have had a smashed phone for months.
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Rahul Salve (@RahulSa38820390) reported@VijaySales hi , i had purchased macbook in khadakpada , kalyan branch 2 months back . I am facing issues with the charger . Should i visit vijay sales or apple store ?
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BitcoinRomeo (@DogeRomeo) reportedSo I updated my Apple IPhone a few days ago and today I get a message “No sim”. I take it into an Apple Store and they tell me to fix it it’ll cost me 500 dollars, so what I do? Just get a new IPhone. I should have listened to people who say never update your iPhone, but how can I not! #Apple
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animeme (@ani_meme25) reportedSince I posted about @greyfinance and they fixed the issue, a few people have been asking if the USD card works for buying X Premium. The answer is yes, it does ✅ Glad I was able to bring a few more people to the app too. I’m always open to deals and partnerships we’re only growing from here. 🚀 And hey, don’t forget to download @greyfinance from the Play Store or Apple Store and check it out for yourself
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taylor (@taytay_danielle) reported@ the Apple Store and y’all I pray it’s not gonna be $400 to fix the screen of this $1500 *** phone omfg I should’ve kept apple care im SICK to my stomach
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Chandu Harshaᴿᴱᴮᴱᴸᵂᴼᴼᴰ (@hars90076) reported@qumailakhtar @gharkekalesh There's a limit for how many days I don't know. If there's any issue by that time, customers can reach Reliance. If it's over the time limit customers should go to apple store.
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Ryan.S (@Ryan_Lee89) reported@Lebrewski__ @harryh A hospital receptionist isn’t trained as a doctor same is an Apple Store. Sales person isn’t trained to troubleshoot your issue
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mirra (@mirrakhemani) reportedOr change in the settings the lives stopped working. I’ve even taken my iphone13 to the Apple Store to see if the problem is there but it isn’t. And now the apps crashes every 2-3 mins and the time doesn’t build up and people don’t stay long enough where as in every stream before
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Parenthood: Impossible (@LongstaffA) reported@WallStreetApes @JohnRavenda I believe this. I had my prior iPhone it was working fine no issues whatsoever. One night it notified me of upcoming update. I picked up my phone in the morning and it would not turn on. Brought it to Apple store they told me they could not fix it.
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The Beat-Oven✨ (@The_BeatOven) reportedCompanies like Apple that make flagship phones and Computers will almost never include economically stunted countries like ours (Nigeria) in their marketing There's a reason why Nigeria has no actual Apple store Your opinion on making cheaper products for the poorer while still maintaining top quality ones for the richer consumers...it makes sense for companies like Tecno and infinix who operate here This is their market base...they are what we can afford But if apple sends down 1million flagship iPhones at the store price of $899...they will not sell it in a year
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Saanvi🌺 (@Saanvi_dhillon) reported@Caxsandrar Apple store will solve it for $600. Problem→bigger problem.
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Jack (@jackcoder0) reportedHis iPhone battery health dropped to 78% after just 1 months of use. He took it to the Apple Store expecting a free battery replacement under warranty. The Genius Bar technician ran every diagnostic. The battery passed every test. The phone wasn't defective. Then she said something he wasn't expecting: "This battery isn't broken. It's been worn down. There are 8 default settings on your iPhone right now that are aging the battery faster than they should and they're all on by default. Apple ships every iPhone with them enabled. Most customers come in here thinking the battery is bad. It's not. The settings are." He asked the obvious question: "Why doesn't Apple turn them off by default?" She didn't answer. She just opened Settings and started walking him through them. Here's everything she showed him in the next 10 minutes. 🧵
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Kamil Uğraş Türkoğlu (@kuturkoglu) reportedI’m in Turkey and I’ve been buying from the Apple Store for years without any delivery issues. I placed an order on May 1st. UPS later claimed my address was incomplete. The problem is: my Apple account address is fully detailed, and previous Apple orders were successfully delivered to the exact same address. I called Apple Support and was told they would handle it. Shortly after, I received emails telling me to contact UPS myself. As a customer, my responsibility is to place the order and pay for it — which I already did. Why am I expected to manage Apple’s shipping operation? Today I called Apple Support again, and during the conversation the call was either disconnected or ended by the representative. This is not the “premium customer experience” Apple promotes. Right now, it feels like the customer is simply being left in the middle of the problem. @Apple @AppleSupport
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brick 🧱 (@brick_factorial) reportedconcerned mostly about the bricked one cus it doesnt have macOS... apple store also couldnt get into it... but the other i think it's just the screen that's broken? idk
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Kavindu Gamlath (@Gamlath24) reported@ravikiran_dev7 Buy $20 Claude Code subscription and start building small apps that help users to fix specific problems, create a landing page, add that Apps to download (if you can invest, publish on play store and apple store). So under $100 you can build 30 apps. So worth trying it.