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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (40%)
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Errors (37%)
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Sign in (23%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Estelí |
Sign in | |
 Hamburg |
Errors | |
 Jaipur |
Errors | |
 Menomonie |
Errors | |
 Dundee |
Website Down | |
| St. Louis |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Justin Fanizzi
(@jtfanizzi) reported
@apple you are a joke. Funny how my iPhone has never had a single issue but within a month of paying it off, I suddenly have an issue with my battery (for which I paid an Apple store to replace it) and then magically my Face ID stops working.
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Fie & Oh 🦅
(@HIMALLEN) reported
My phone is broken yet again so to the Apple Store i go.
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Southlake DPS
(@SouthlakeDPS) reported
TOWN SQUARE ISSUE— Heads up, as we are working a suspicious package call near the Apple store in Town Square. Multiple streets are closed. Please avoid this area while our heroes investigate.
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Alan Montoya
(@alantmh) reported
It's really awful that @Apple policies for repairing devices contradicts everything they do and tell every conference about going #CarbonNeutral. Just went to an Apple store in MX to repair an apple watch and they said "We can't fix apple watches" You need to buy a new one. 👎
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kcup
(@kristiinmarino) reported
y’all my phone broke..4hrs later at the apple store it’s still broken, so i’ll see u tomo!! love y’all <3
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𝔹𝔼𝔸𝕋ℕ𝕀𝕂 ℝ𝕀𝕆𝕋
(@BEATNIKRIOT) reported
@Audra_Martin Shut the laptop down. Hold down control & option on the left side of keyboard. While holding those keys, hold down shift & power on the right side of the keyboard. Hold the keys for ten seconds and then restart. It’ll either be fixed, or take it to an Apple store.
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hannah
(@RCADEFlRE) reported
@Apple @AppleSupport someone at the Apple Store said to reset all settings in order to get rid of the software issues but now i had to redo my metro card and my balance is completely gone??? Help
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Christopher Ganus
(@CJtheDJ_Rocks) reported
@briantong Been there a lot. Funny fact. When Microsoft had a store in Bellevue Square, it was on the bottom floor near the Apple Store. The Apple Store moved upstairs to look down on the Microsoft Store.
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Bandit the Raccoon 🦝
(@Bandit_Raccoon) reported
@HowlingFoxRouko That's what I had to do with my hard drive back in 2013. Apple store couldn't fix it but referred me to a guy who specialized in data recovery. He ran my disk at a slower speed to extract it and place onto another disc. Mostly flawless! Made it possible for me to keep creating!
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Salty Blue Sardis
(@WhereIsSardis) reported
@daveabrowne It’s not available on the Apple Store in Canada, but it is available on the Apple Store in the US. So is it an apple issue?
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slrp.eth
(@slurpeee) reported
bought a new phone charger from apple store last week and it’s already broken 🧌
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SSODA Shop
(@ssodashop) reported
@amandanicoleugc I always go into the apple store intending to walk out with NOTHING and always end up with something 🥲 it’s a problem
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Skoogs
(@skoogs64) reported
@Audra_Martin this happened to my daughters Mac book.....Apple is aware of the issue and replaced her internal keyboard for her, solved the issue.....Go to the Apple store
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Jeana Lietz
(@IamDrLietz) reported
A2. One example at OLCHS: Our iTeam runs a student-led technology help desk- they greet "customers," log problems and work on solutions. They take field trips to the Apple Store to learn about customer service. #AppleEDULeaderChat
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rauno
(@raunofreiberg) reported
@brotzky_ Me and @pacocoursey once went to an Apple store and recorded iPad interactions in slow-mo on an iPhone and played it back frame by frame, real nerd ****
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FlyingBear
(@BigPawsRule) reported
@NormanBrennan They have the eighth idea outside the Apple Store at Oxford Circus they have around 5 doorman clearly visible at the front . No issues
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_blue.010
(@essiexjussie) reported
@thatmanishh i don’t have a sulution i got a new phone from the apple store same problem on 2 iphone 13
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Eb
(@Ebony_Latrice10) reported
@peachzncream_ Baby I’m finna fly to the Apple Store FIX THIS ****!!!!! lol I told her I would go get her one but if so she can x that iPad off her Christmas list
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TDC Wealth Creation
(@TdcWealth) reported
@eliant_capital Looking at this market action folks don't give a **** about their saving evaporating, not being able to renew or pay down their mortgage and credit cards. Tomorrow I'm heading to the nearby apple store to see if there is a new overpriced gadget that I can still get financed.
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Amit Sharma
(@amit198990) reported
@Apple @AppleSupport Within a 12 day period after getting a new iPhone 13 in "26" Sep'22, the phone suddenly shut down and could not be started, despite my repeated attempts. It has been more than 7 days since I gave my phone to Apple store and I have not received an update.
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🎂𝒬𝓊𝑒𝑒𝓃 𝑀𝒶𝓇𝒾𝒶👑 1.2K
(@cakequeenmar) reported
On my laptop today since my phone refuses to charge. Gotta find time to visit the Apple Store an hour away 😕 so my replies will be slow until further notice
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Stop The Madness
(@susieqzimm) reported
@MarksMus1ngs @Apple The last time I got a new phone I had nothing but trouble with it. I made five trips to the Apple store before they finally made it right.
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j⁴⁷
(@themickgirlie) reported
and my mac came with the touchpad broken and in an apple store they told me it would be so expensive to fix so i went back to the store where i bought it (official apple reseller) and they gave me a NEW mac for free 💀
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Justin Fanizzi
(@jtfanizzi) reported
@Apple iPhone 11 works with no issues, then a week after it’s paid off, the battery dies. Pay to get battery replaced, then download latest iOS update and all of a sudden Face ID doesn’t work. It tells you to check settings and settings tells you to bring it to the nearest Apple Store.
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sh-AHH-zzy👽🎃
(@tttribalism) reported
@Gavlar_03 Get a Google Pixel, **** iPhones - iPhones are overpriced garbage and Android better. Also, contracts tend to be cheaper and it doesn't cost a fortune to fix compared to taking your phone to an Apple store. Best switch I made
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i am so sorry
(@fathermaddo) reported
what ******** is the apple store this place is a whole new dimension. they have chainsmokers playing, everyone is bald and has glasses, he’s giving some futuristic tutorial, im jus trying to fix my phone.
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DonJulio°
(@dshep50) reported
S/o to @Apple ! Went to the Apple Store yesterday and was told they couldn’t fix my phone even though I pay for Apple insurance! Told me that headquarters wanted to see my phone before they could fix it. For what?!? Unreal.
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Cubana
(@Mo_Bettaah) reported
Finally made a damn appointment at the Apple Store 😒 they better fix my **** cause I don’t care to get a new phone! There’s literally nothin wrong with my **** 😭 I swear that new software update got my **** tweakin
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BOI~ROSE
(@boirhose) reported
@ourpaydayHQ Its not working. I tried adding it as a means of payment on apple store but it was rejected.heads up If you also need to add it to your App store like me dont bother using it. It won't work.
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Bernardo Ferrari
(@bernaferrari) reported
@martinjeret @couldstrafe @codemagicio Technically the end user license forbids upgrading the RAM or storage outside of apple store, and companies like Macstadium never had issues.