Is Apple Store down?
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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (53%)
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Errors (33%)
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Sign in (13%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pittston |
Website Down | |
 Bishops Stortford |
Sign in | |
| Miami |
Website Down | |
 North Vancouver |
Errors | |
| Boston |
Website Down | |
| Fort Collins |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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zeldman
(@zeldman) reported
from
Manhattan, New York
@pal2tech I bought this one directly from Apple. Either Apple or AT&T dropped the ball. It should have just worked—like always. Was online with Apple customer support till 10:30 last night. Great person on CS, but couldn’t fix remotely. Taking to store today.
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Ryan Brennan
(@ryanbrennan18) reported
from
Dillsburg, Pennsylvania
@FedPorn If so, there is a known issue. You have to take it to an apple store. They will give you a loaner phone while they fix it, or give you a new 7.
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Chiranjeev Nanda
(@luvjeck007) reported
from
Mumbai Suburban, State of Mahārāshtra
@iPhoneHackx I am using iphone 7 and i recently came across the same issue that is voice on phone call cant be heard much, i raised this issue with apple support team and they asked me to go to apple store for further verifying which will be chargeable.
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santosh singh
(@santosh0929) reported
from
Thāne, State of Mahārāshtra
@tim_cook sir need your help . We are from india .Purchased Apple MacBook Air on 12 may 2019 from Apple store Ginza Tokyo.The charging ports not working .We r back in india but the service support says it needs to get repaired . It can only be replaced in japan .please help
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Rich
(@EricGilbreath) reported
from
Kansas City, Kansas
@Bandersonfeed @MightyD88 @CoderCNK @tictoc @NCHStats @CDCgov @business If kids already have an Apple store bill and they aren't even adults yet, that is their problem.
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Brennan Prill ⚡︎
(@WxBrenn) reported
from
Grand Rapids, Michigan
Users are also reporting that FaceTime and iMessage activation is not working as well. Reports on Down Detector are now at 900+ for the Apple - Apple Store. No word yet from Apple on the cause or estimated restore time.
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KING NUGA
(@Tobi_MVO) reported
from
Calabar, Cross River State
@instantryde Having major issues downloading it on apple store
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Емили
(@Dark_Sovereign) reported
from
Ajax, Ontario
My iPhone charger is completely broken and I took it to the Apple store and the person working there wouldn’t even give me the time of day to replace it... not even a year old and falling apart thanks @Apple 👌
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Josh Smith
(@Josh_Smith) reported
from
Findlay, Ohio
@24k Sadly this person just followed the guide book. Which didn’t account for our issue and we weren’t able to be helped. In my experience Apppe employees have or at least use more leeway to make things work. Heading to Apple store soon.
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Cary Martin
(@caryjm) reported
from
Salt Lake City, Utah
@benthompson @marcoarment This problem has existing for years. I ended up buying my iPad Air 2 at a grocery store because it was easier than purchasing at the apple store.
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Ross Rogen
(@RossRogenMusic) reported
from
Limerick City and County Council, Munster
@LaurenNealon @AppleSupport Hey Lauren, they do have a microphone embedded within the earphones indeed! If there’s any issues with the mic, bring it into an Apple store or authorised service provider of you can arrange a mail-in service! Best thing to do is call AppleCare directly :)
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Ridwan Aremu Adedapo ®️
(@RidwanAAdedapo) reported
from
Lagos, Lagos State
I think there’s issues with the apple store cos I had same error while trying to update overnight. What you need to do is go to the apple store and cancel update so it can restore.
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Philip
(@phillyisaninja) reported
from
Austin, Texas
@tayyhildebrand You might have to take it to the Apple Store. I had a similar problem. ://
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AviJ
(@avij27) reported
from
San Francisco, California
@sammygenna @Ishmollies @CNN Yes, BUT I’m pretty happy with the security accompanied with apps within Apple’s store. Also they’re making sure that the Apps are not crashing down, that they really do what they said they would, no soliciting, no male ware, no viruses etc. I don’t wanna be in the jungle.
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Marcos
(@BlindMarcos) reported
from
Pasig City, National Capital Region
@mfeir @AMIaudio Ah, it makes sense that the download speed from #Apple App Store is the SAME as from #Amazon App Store! Too slow here in the #Philippines! I am not a fan of Amazon Web Services since its incarnation.
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Abby Brickler🌹💖💜💙
(@AbbyBrickler) reported
from
Lafayette, Indiana
My thanks to the salesman at the AT&T store who tried literally everything in an attempt to fix my voicemail. He was still unsuccessful. The woman from Apple Tech Support couldn’t even figure it out. Guess I gotta get a new phone now.
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Rich Mintz
(@richmintz) reported
from
Manhattan, New York
The Apple Store fixed my broken iPhone camera in an hour, which is great, but I had to peel off my PopSocket and it won’t re-stick and I can’t put it back on until I get home tonight and now I’m in AGONY
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˗ˏˋ 𝓫𝓻𝓲𝓽𝓽 ˊˎ˗
(@brittneyfhughes) reported
from
Paris, Île-de-France
1 week ago i caught an attitude w an Apple employee for not trying hard enough on my laptop. i rolled my eyes & left the store sour as hell like "i'll fix it my damn self since yall wanna be useless"…& i did get that ***** to turn back on myself thanks 4 coming to my Ted Talk.
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👽
(@happywaiman) reported
from
San Jose, California
@angelopoulosk I wrote an app for iPod touch using my HomeKit library (it’s open sourced). It behaves like what HomeKit call “stateless programmable button” The problem is I don’t think Apple would accept it into App Store, and it probably violates the non-compete clause from my work
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Peter Carson
(@Peter_Agabi) reported
from
Abuja, Federal Capital Territory
@axellatrix001 @Clan_Clueless Down load tune in radio on apple store
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🖤 Ash 🍑
(@AshTheYeen) reported
from
Brooklyn Park, Minnesota
@DeegoDarkwulf I had to repair my MacBook Pro when I had one, only cost me about $100 when all was said and done, at an Apple Store here where I live. I never felt pressured into spending more than what was necessary to fix my problem.
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2 Minute Tech
(@2Minute_Tech) reported
from
Huntertown, Indiana
@thisistechtoday The thing that no one accounts for is that traffic to the Apple Stores is 20x higher than it was in the ‘good ol days’. “Get in line, online” was for product launches to keep the traffic in store down so you could walk in and buy without a 5 hour wait. This is misguided IMHO.
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Corey Tollefson
(@tollyc) reported
from
Eden Prairie, Minnesota
@DougHoffert @pandoramusic Go to the Apple store and proceed to buy an iPhone X. Problem solved.
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zeldman
(@zeldman) reported
from
Manhattan, New York
Truth is—and I was online with Apple CS ‘til 10:30 last night—it should have just worked, like always. iPhone 7 to XS auto-activation at home via iTunes is not a problem. But Apple or AT&T screwed up my order. A visit to Apple Store today will fix.
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charlieboy
(@charlieboy_ron) reported
from
Los Angeles, California
@mad_nyer @pam_brundige No I go to store down the street MedMen ,, it’s like an apple store but for ********
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Help Save Data!
(@gopsaidwhat) reported
from
Lake Mary, Florida
@fuckthewall2019 @Gallaecian That happened to my son’s iPhone7. He was told there was a bad batch and as long as he didn’t have it for more than a year, they would replace it or fix it, I can’t recall. This was at the apple store, not the carrier as it’s an apple warranty.
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RABIES AWARENESS RIC
(@INTERNETRICO) reported
from
Orlando, Florida
listening to empty in the millenia mall food court waiting for the apple store people to fix my phone and thinking about how i don’t deserve nice things in life
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Siobhan O'Loughlin🌹
(@siobhan_solo) reported
from
Atlanta, Georgia
I have had laptop problems the ENTIRE time I’ve been on tour. I have cried so much about it and I will be making my 7th trip to the apple store this weekend. I just. Need to vent how ******* hard this is and how it is prevented me from being my best.
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ahnja
(@close_ahnja1) reported
from
Phoenix, Arizona
going to the apple store to fix my bfs phone and he really tryna convince me not to get airpods bet😎
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Elizabeth Gonzales
(@lizzyy_dianee) reported
from
Shallowater, Texas
Apple support swears up & down that the App Store & FaceTime app is not down but clearly it is. 😤😤