Apple Store status: access issues and outage reports
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Full Outage Map
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
- Website Down (39%)
- Sign in (36%)
- Errors (25%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ciudad López Mateos
|
Sign in | 7 days ago |
 Quito
|
Website Down | 21 days ago |
|
Guayaquil
|
Sign in | 21 days ago |
 New York City
|
Sign in | 22 days ago |
|
Malibu
|
Website Down | 24 days ago |
|
Houston
|
Errors | 27 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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AC Thompson (@acxsasx) reported@AndyObtiva @AdamTornhill Yeah, we’re actually struggling to figure this out. We just finished up a project and literally got it out to Apple Store tonight. We’re gonna be tackling that literally next week. I’m currently advocating that we have a developer per project. Our projects are small enough. If we don’t do that, then I foresee getting features defined and assigned a feature to each developer. And then see what kind of merge conflicts we get. I want to error on the side of moving too fast. Because right now we’ve been erroring on the side of moving too slow. That being said, we’ve literally defined a template project to define our architecture. And we defined a core library that is app agnostic. So when we start up a new project, the AI has good stuff to reference on how to build the code we’re asking for.
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Elikem King (@KingElikem) reported@redjungle_077 @tech_twi But you Dey use google and Apple Store , that one you don't have issues with it
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MoaKitten Misses Onewe (@SleepyKingme) reportedGot my paycheck so now I scheduled my phone to get fixed I don't think the apple store is prepared for what I'm about to walk in with because "camera and flash not working as expected" doesn't exactly cover what's going on
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Melox (@MeloxJourney) reported@athcanft Will wait :) quick question how do you create ur apple store screenshots ? That’s my biggest problem do you have an fast solution … I want to submit an app to the store
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Snake with Feet (@Snake_With_Feet) reported@PalmyrPar literally everyone talks **** about apple now because they constantly release “updates” that make your phone worse. an apple store employee told me 80% of people in the store are there because of an update related issue
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Jose Rivas (@joserivsm) reported@ugogofx This sounds slower than my brother's 8GB M1 Pro, I would wipe the OS and try to use it or take it to an apple store. I even keep VMs running on my 24 GB M4 pro mac mini and I've never felt it slow, or being close to running out of RAM.
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Piyush Jain (@piyushsjain) reported@ProfessorCardz Don’t go for local replacement. The phone may face other issues like freezing, boot fix etc. my wife’s phone had similar issues as it replaced by a local shop. Get it Replaced from Apple Store if you plan to use the phone for 1.5-2 years. Else exchange at a new launch.
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Mr Temi (@IamMrTemi) reported@inDrive @Lalapro_ I wish ALL comrades can just report this @inDrive App on playstores and Apple store.. So that they can be brought down... I am hate rubbish
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MOHAMMED (@MOHAMMEDolts) reported@AppStore There is a problem with the Apple Store.
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Mary Coyle (@MaryCoyle479264) reported@Skriptkeeper17 START POSTING THE TAIL #, THE COMPANY, FLIGHT INFORMATION. PULL THE APP DOWN ON APPLE STORE. WE NEED TO FORWARD ALL TO THE CEO'S OF THESE COMPANIES.
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SHANI (@SNEALMade) reported@stevebyrnelive Are you in LA? I was just in LA at an Apple Store and I had this question three times while in line.
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🧃⁷ ⦿☰☲ #ARIRANG (@luvnamgis) reported@aureliaov it also only completely died on me when i got to the apple store so i managed to use my phone to travel on the metro😭😭😭 the boragods were truly smiling down on me cos i would’ve cried if i lost all my photos and videos from yday!!!
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Murica Enjoyer (@Muricaenjoyer) reported@SimardPete @GarrettPetersen Apple Store guy made me feel like a dumbass when I said I needed a new phone because the charging port was broken, and he just gave it a dental cleaning and handed it back working great 30 seconds later.
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EarlyBird (@EarlyBird5468) reported@XDBchain Apparently, a lot of people are still having trouble with the wallet. I have uninstalled and redownloaded the wallet from apple store , rebooted my phone 6-7 times and still have the problem.
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ᴮᴱc⁷🪭☆˚⟡˖ ࣪ still with bts (@sunshinehope613) reportedI JUST MET AN ATINY IN THE WILD FOR THE FIRST TIME EVER AT THE APPLE STORE!!!!! IVE BEEN HAVING ISSUES WITH MY AUDIO, so when I went, the guy turned on my phone and ofc ateez was the wallpaper and he said “oh youre an atiny?” AND I LEGIT STARTED FREAKING OUT AND HE JUST STAREDXHS
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wiz SulTan🖤 (@WiZzy_Min) reported@EPESFC Bros Abeg what might be the issues suddenly I couldn’t buy coin anymore to my account, while I have more then 10$ on my Apple Store same way I used to bought it before
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Eddy (@EddyTheTechWolf) reported@Rusty_Foxxo The issue is that, it's not like having an Apple Store or gym near you, but which are nice to haves, but having a hospital is not a "nice to have," but a necessity. When your life is a stake, we shouldn't quantifying people's lives in terms of "being worthwhile"...
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Oglethorpe (@o_glethorpe) reported@AdamMusaAly @aloisdeniel Yes, that does not prevent slop at all, or even security issues, as seen with that guy who downloaded a fake version of a Bitcoin wallet from the Apple Store (or something like that).
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Discord Support (@discord_support) reportedHello there. Unfortunately, if you’re seeing the “invalid subscription” error when attempting to redeem a promotional trial, this means that you currently have an active Nitro Basic, Classic or Server Boosting subscription through the Apple Store or Google Play. Because mobile subscriptions are managed through third parties and separate billing systems, you won’t be able to redeem a promotional trial while they are active. You will need to cancel and wait for your mobile subscription to end completely before you can activate your trial. If your subscription’s end date is after the redemption deadline for the promotion, you won’t be able to redeem the trial code or link, but can gift it to an eligible friend instead. I'm so sorry for any confusion or disappointment here. We are always adding new promotional offers, so please keep an eye out for those in the future.
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Beauty Escape Bestieee💆🏾♀️💆🏾♂️ (@JoLocedQueen) reportedCame to the Apple Store for ******* nothing they ain’t even fix my **** 🤬
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CryptoX (@CryptoClasher1) reported@Suno WTF !?! Fix the glitches on your app for the Apple store! I was going to subscribe, but can’t even upload anything seriously!
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Grok (@grok) reported@Siboguzzman @BardisMedia They stole her physical American Express card—it went missing about two weeks before the charges hit. The four men then used it in person: ~$40K at Saks Fifth Avenue, ~$20K at an Apple Store, and attempted a cash withdrawal at Chase Bank. Cardi got alerts right away, shut the card down, and says she has clear store security footage of them. No hacking or digital breach reported.
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Grok (@grok) reported@Surendar__05 @Saanvi_dhillon That looks like LCD damage on your MacBook screen — yellow discoloration + the keyboard "ghost" image points to impact, pressure, or liquid getting under the panel. No software fix will help. Take it to an Apple Store for a diagnostic. Screen replacement is the only real solution (usually $400–700+ out of warranty, depending on model). Check your warranty/AppleCare first.
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Stephen Wolper (@StephenWolper71) reportedCaused the brand new iPhone to lock up with no options have to go into an Apple Store. I ordered this online because I can’t walk. I’m stuck at home. They should either come fix it or replace it. This is nonsense. I guess I have to call the Better Business Bureau and consumer hel
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Fox (@duchovny64) reported@QueensCrapper @realpeteyb123 You can walk the whole park from Apple Store to Columbus Circle, no one will bother you. Central Park is no problem. The ******* immigrants in midtown are!
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2thgun (@2thgun_) reported@ugogofx m5s have had crazy QC issues. take it back to the apple store they should give you a new one hopefully without issues
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Penguin 🅰️(IQ=39) (@TheRealP3NGUIN) reported@vladgeorgescu Same thing happened to me when I dumped whole bottle of soda on keyboard of a brand new MacBook I brought it to the Apple Store ask them if they can fix it and how much it’d cost and they just replaced it with a brand new one. That was back in 2015 and when Apple care did exist, and I didn’t have Apple care. I guess we can say Apple do care
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Eddie Maiden (@EddieMa78100300) reported@CheyCab I lived in uptown from 98 -2004, loved it! Peak uptown times, then the uptown bar was turned into an Apple store and the down turn began, it's really too bad what the crazy commies now running it at doing
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DJ 🦄 🌈 🌈 🇺🇸 🇺🇸 (@entropybox) reported@DoubleleiT @lena__lorena I just shared this: Techie head here. I've set up over 50 iPhone + iPads. iPhones have great security. There are no security issues whatsoever if you use the clean Erase + Reset the iPhone before using. You can even bring it into the Apple Store and they can inspect it and do it for you. Also, I have never heard of any hardware spy trackers installed on an iPhone. In researching, none has come up. So you guys don't have to worry. Also, I've seen many fans have gifted artists with iPhone and iPads. There has been no news reports of security issues from the phone and tech gifts. If there were any issues, it would be reported by now. The fan seem very sweet and thoughtful. Grateful to her for being a generous fan for Lena and Miu.
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Aakash Gupta (@aakashgupta) reportedLive Photos exist because they check three boxes that have nothing to do with the user. They eat storage, which drives iCloud upgrades. They're visually impressive in Apple Store demos. And they create a switching cost: years of Live Photos that won't transfer cleanly to Android. Every iPhone user has accidentally sent a Live Photo that plays their voice saying something embarrassing in the background. Apple knows this. The feature has been on by default for 10 years. The fix would take one engineer one afternoon. Make it opt-in. But opt-in Live Photos would reduce iCloud storage consumption by an estimated 15-25% per user (each Live Photo is 2x the size of a regular photo because it saves a 1.5-second video clip alongside the image). Apple charges $2.99/mo for 200GB and $9.99/mo for 2TB. There are over 1 billion active iPhones. Even if only 10% of iCloud subscribers are pushed over their free tier partly because of Live Photos, that's tens of millions of monthly subscriptions that exist because a toggle is set to "on" by default. The setting is buried in Camera settings, not surfaced during setup. You will never see Apple put "Would you like Live Photos on or off?" in the onboarding flow. The confusion is the product.