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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (55%)
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Errors (34%)
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Sign in (10%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Miami |
Website Down | |
 North Vancouver |
Errors | |
| Boston |
Website Down | |
| Fort Collins |
Website Down | |
 Machala |
Errors | |
| Hyattsville |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Sian B
(@funktious) reported
Not only have I been jabbed, but the apple store were able to fix my ipad, so I take back everything I've ever said about the genius bar. However I have also walked approx 26,000 steps and am e x h a u s t e d. Doing absolutely bugger all tomorrow.
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Redboy 🤠
(@Maned_howler) reported
@Note_Yeen Also the watch fell apart on its own, the battery was expanding and popped the screen off and when we took it to the Apple store they said they couldn’t fix it so we made a deal and then bought the new watch
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Aurelia Cotta
(@AureliaCotta) reported
JFC I have a brand new iPhone 12 mini in my hands and YES the camera is broken again. And this phone is 3 hours old. It was just replaced at the Eaton Centre Apple store @AppleSupport WTF is going on?
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Daniel Chavez
(@rockyelbrodi) reported
@AndyTrvn17 I went to the Apple store. I really was let down by the colored chins in person... they're nowhere near as saturated as the back of the iMacs. Silver is the way to go.
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𝗃𝖾𝗌𝗌𝗂𝖼𝖺 𝗋𝗈𝗌𝖾🦋
(@xojessrose) reported
from
Verona, New Jersey
went to the apple store today to fix my phone’s cracked screen. my mom told an apple store associate to “go **** himself” bc they still require masks to enter the store. i apologized profusely to him. i felt so bad for him and embarrassed of my mom. 💔
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jw33604
(@jw33604) reported
Part 2: I went to the Apple Store and tested the new 24" iMac. It looked good, but not exactly speedy. I purchased one from Costco. It was beautiful. But the speed of everything was very bad. I could not live with that and the same issue with my external SSD. Your thoughts?
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⚖️ Steel City Cat Lady
(@Lemieux1150Jane) reported
My 88 year old Mom disabled her iPhone by putting the passcode in wrong too many times. I meritorious take it to the Apple Store, but can’t figure out on line how to do that. Do anyone know how to resolve this issue without involving Apple?
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Mike B
(@mikebrandon90) reported
@apple @AppleSupport absolutely horrendous customer service at the west Edmonton mall Apple store. Lies to cover up deception, leaving me with a broken display that was not broken when it was brought in!
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Rehan
(@Rehanlive) reported
@SnazzyQ Possibly needs a iPhone rear system replacement. Take it to the Apple Store for the fix.
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Dan Unfair
(@DanUnfair) reported
@JackIsBored0618 @MrAndyNgo Yea destruction of property and burning down an apple store is definitely legal🙄dumbass
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Your Obed. Servant, J. B.
(@Jeffinatorator) reported
@halvarflake You can all but literally trade in your vector execution units for huge L1 caches down at the Apple Store.
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star (they/she)
(@starsense_) reported
@shadowbIood Ive tried it at an apple store (I'll link my funny logic pro mashup video) and the speakers were great, seemed pretty fast (would love to max out the tabs on it with eBay, Amazon, etc and maybe try Ableton) Main issue would be the trackpad it's bad esp since I have the clicky MBP
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7 Temann on Youtube
(@Temannn7) reported
@Garielle2fine Yea that’s go cost if you go to a Apple store. If we was in the same city I’d fix it for you 😪
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Ramkumar
(@Ramkuma24759597) reported
@tim_cook @Apple @AppleSupport please look over my issue, I bought a brand new iphone 11 from you're official apple Store and it just stopped working the very day and there's been no proper response from the store because of covid outbreak in India. Please look over my issue .
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Will Lovins
(@YetAnotherLogin) reported
It is good to see how disability unfriendly @apple is at the Cardiff Apple store. The manager said that Apple is so forward thinking and caring that customers who cannot wear masks for severe asthma and breathing issues will only be served outside the store. Disgusting treatment.
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Charlotte Donlon
(@charlottedonlon) reported
Here’s a workaround in case you can’t get an issue for an iPhone resolved in a timely manner: You can go buy a new iPhone and return it within 14 days for a full refund. You need to follow the rules—buy from an Apple store, return to an Apple store, etc.
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Michael Maiello
(@MichaelMaiello) reported
from
Portland, Maine
@Reganonymous Radio Shack had this mood that you might use its wares to shut down the CIA. The Apple Store feels like a front for the CIA.
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Elle Doherty-Porter
(@Fan_of_Flo) reported
@Cult_of_Ego Oh no Apple Store is burned down We can't vote anymore Our constitution is finished everybody, they just smashed Starbucks Botsky its Burnedw
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Parth Vora
(@Caddyboy_parth) reported
@Apple @tim_cook Shocked yo know Apple is not a premium brand as before. Purchased iphone 12 in Nov 20. Diagnosed today some issue with receiver at apple store. They told me that screen would be replaced. I don’t want replacement of a screen as I paid premium for some reason
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Vfroggie
(@Vfroggie_vevo) reported
You know what loads without fail though??? The apple store!!! So you can buy their newest model that will last for a few months before they make a new one and suspiciously the same issues happen to the one you just bought so you buy the new one again and again ad infintum
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Carrie_H
(@SWATwife364) reported
A 3rd agent that it was a manufacturer issue & I would have to take it to an Apple store which is 1 1/2 hours away on a holiday weekend. There is no way that can happen. I’m not driving an hour & a half to exchange a damaged, new phone When I was told I could do it in the store..
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Paperwork Ninja
(@PaperworkNinja) reported
@sound_hologram The Apple Store would have ignored him. Google and Amazon probably would have said "we're keeping it for download because of freedom of expression." May as well burn it all down.
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Jeff Ruff
(@jeff_ruff) reported
.@HBOMaxHelp I purchased @hbomax through the Apple store for AppleTV and it’s been completely booting me out of the App for the past 2 weeks? What’s the issue?
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•𝐐𝐮𝐞𝐞𝐧⁷• 🧈
(@MrsJungHoseok94) reported
BRUHHH.....For the past 3 YEARS i have been unable to download/update apps on my MacBook pro because of a billing issue. I never purchase apps or subscribe to apple store related things and no matter what account i used they would still not let me download apps
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$lick
(@mitchyy_slick) reported
@sah_vvy same thing happened to my right one. i think apple recognizes the problem. i took mine to the apple store and they gave me two new ones for free.
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V the Uni
(@Fionathebadfox) reported
At least it's just a 6 dollar light bulb and not a 500 dollar Ipod, that fixed itself thankfully after those apple store scammers said the screen was broke and I was better off getting a new one. No it wasnt broke it was a glitch. Still they're sending me a replacement light bulb
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World Citizen
(@PIZZAPOCKET19) reported
Visited my local @Apple store today. My MacBook Pro’s 2018 screen began displaying a pixelating coloured line. Was told it would cost 900$ to fix the screen. When I asked what caused the screen to be faulty, the rep. said: « Could be anything » . Guess I’m going back to Windows.
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Kerafyrm
(@FollowEsper) reported
@AppleSupport @Apple Drove 30 minutes to nearest Apple store, showed up with over an hour until closing, then got turned away because "they only do returns via appointments and we're booked." Gutter trash, terrible, stupid, and bad. Thanks for wasting my time.
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AppleUser
(@AppleUser2000) reported
@ParkerOrtolani Did you have the issue where the Apple Store reverted to old stock items and didn’t display any new ones?
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Tim Connaughton
(@Timconny) reported
@OfficialWexGAA I keep getting the error message 'transaction declined' when I try to pay for the match in the Gaa Go app. Have never had issues with Google Play or the Apple store before. Have tried several payment methods. Does anybody have a fix for this?