Apple Store status: access issues and outage reports
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Full Outage Map
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
- Sign in (35%)
- Website Down (35%)
- Errors (31%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Montréal
|
Errors | 9 days ago |
 Ciudad López Mateos
|
Sign in | 24 days ago |
 Quito
|
Website Down | 1 month ago |
|
Guayaquil
|
Sign in | 1 month ago |
 New York City
|
Sign in | 1 month ago |
|
Malibu
|
Website Down | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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𝕓.𝕡🪁 ⃤🦄 (@coldbrew5ever) reported@politigaymer I used to work at the Apple Store Genius Bar and they would definitely do that under extenuating circumstances (or when they couldn’t figure out the issue). But they would most certainly let you know if they did because it would improve your perception of the brand and service.
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Gain of Dysfunction Research (@GainOfDR) reported@ClownWorld 1. Sleep on the street 2. Riot for no apparent reason 3. Burn down a neighborhood 4. Open a hospice for fraud 5. Dye hair pink Bonus: Loot an Apple Store
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maddy🌺 (gaaras real girlfriend) (@maddyluvzgaara) reportedDREAM:wanted to have Sheldon cooper as my wallpaper and downloaded a virus and for some reason I had a rich guy that followed me around I said “hey can we go to the Apple Store” and he completely ignored me and we went to a prison to bail someone out instead so I had to fix my phone myself anyways my *** is going back to bed 😭
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Beauty Escape Bestieee💆🏾♀️💆🏾♂️ (@JoLocedQueen) reportedCame to the Apple Store for ******* nothing they ain’t even fix my **** 🤬
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Maxrim Dyvite (@sillybillyn) reported@iVRy_VR How did you resolve the issue with Apple store review
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Vasily Alekseenko (@rarefounders) reportedTesting our MVP at the event with 250 attendees today. Last minute updates have been submitted to TestFlight and will take 5 hours 😱 but we won’t have time to test/ fix bugs before pushing it to Apple Store for the event. What can go wrong, right!? I’m stressed 😖
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Angelic Psyop (@angelicpsyop) reportedlistening to falling apart by slow pulp at the apple store
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Trent 🇺🇸 (@tnertz) reportedGoing to the Apple Store for this broke iPhone 17 pro camera. Idk if it’s a LiDAR issue but you can see the low fidelity of zooming all the way in…it’s not switching to the 4x lens but just digital zooming completely on the 1x lens. Sometimes the 1x lens will not focus when the 4x does.
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Mayur (@mayursb1111) reported@MausamMistry @AppleSupport yes im facing this problem on iphone 15 pro max. apple store informed me its a hardware problem. costs 60k for logic board replacement.. did your problem solved?
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baby~ Blue🌙 (@v0calline) reportedAt the apple store again. Idk if my wifi issue is user stupidity or machine stupidity 🙃 so let’s check
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Discord Support (@discord_support) reportedHello there. Unfortunately, if you’re seeing the “invalid subscription” error when attempting to redeem a promotional trial, this means that you currently have an active Nitro Basic, Classic or Server Boosting subscription through the Apple Store or Google Play. Because mobile subscriptions are managed through third parties and separate billing systems, you won’t be able to redeem a promotional trial while they are active. You will need to cancel and wait for your mobile subscription to end completely before you can activate your trial. If your subscription’s end date is after the redemption deadline for the promotion, you won’t be able to redeem the trial code or link, but can gift it to an eligible friend instead. I'm so sorry for any confusion or disappointment here. We are always adding new promotional offers, so please keep an eye out for those in the future.
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Sir Mapy (@sirmapy) reportedUpdate on @Peniremit Playstore application was approved for launch day but Apple store was rejected. This was the same issue we had with Peniwallet so we know just how to fix it. Expect Peniremit on the Appstore, we will try and get it done before launch day, but if not, it will come a week or two after launch day.
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👽 (@Supa_moist) reported@glittersnot @ladygaga Imagine going to the apple store to get your broken camera fixed and they take your phone to the back and you see Gaga pop up & now you don't have proof you were there.
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Ryan.S (@Ryan_Lee89) reported@Lebrewski__ @harryh A hospital receptionist isn’t trained as a doctor same is an Apple Store. Sales person isn’t trained to troubleshoot your issue
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Danny DaMENACE (@DaMENACE37) reported@Juggalotus209 Working at the Apple Store, we would get them all the time. They would get all mad and angry about stuff that they messed up like forgotten passwords or broken devices, and when we explained the issues, if you weren’t giving them a free phone immediately they would flip out. No sense of responsibility.
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Hi (@normalfunguy) reportedwoke up and starting scrolling on my phone, then the screen suddenly went black and nothing i can try fixes it even though everyone online had all the other solutions fix it for them im so annoyed i have to go get destroyed at the apple store
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morgan (@amogoftea) reportedI'm crying at one half of the server trying to contain Maximus, meanwhile Katie, Fariis & Ishan are doing a push up contest in Fariis's new apple store 😭 #qsmp #qsmp2
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K🌸B (@Kirsten0Brien) reported@ashleyeleanor I went to the Apple Store with a different photo issue I had for weeks and the Gen Z Genius Bar kid solved my (very easy) issue in 2 seconds. Real let’s-get-you-to-bed-grandma moment. However maybe going to a store could help?
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Cassius 🪷 (@CassiusClove) reportedI cant watch this . wheres the person falling down the glass staircase in the apple store that posted about it every day .
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Hexerin Null (@HexerinNull) reported@yuusultultultu I would suggest taking the phone to your local Apple Store, and have them check the charging port for physical issues. It is possible the charging port is damaged or defective. If you have Apple’s protection plan, the in-store service is free too!
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F Will (@FWill164996) reported@peterrhague @Poxenium Only had 2 problems ever with Apple. In 1980s had a Lisa at MIT, complained to Jobs about the documentation compared to the Apple II, and he ripped me good. In 2013 got a MacBook Pro. Ran crashme.c on it. Acted funny, genius at Apple store said it had water damage.
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FLYWALKER (@FLYWLKR) reported@R3B3L_Art @canva You can update your Mac to Big Sur and fix this….. immediately. Factual. Go to the Apple Store
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ज़हाजी (@jahaji_for_life) reported@chiragbarjatya The charger… its not original… dont blame iphone for your fault man.. own it up.. using it pro max without any issue .. either get it checked in apple store or get it replaced under warranty … but first use original charger…
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Uncle Emeka || YANKEE GADGETS .ng (@yankeeplug_) reportedThis can happen to a brand new iPhone you bought from Apple Store. This is the battery flex issue
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Romaly (@Romaly_1) reported@macintogdev Dude are you kidding me these things are absolutely locked down. If you work in one you can't even bring in a storage device like a CD or a flash drive. A group of ******* can't rush these like they do an apple store.
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Mai Angwar D Farmer (@melifew213) reported@UBACares good morning, is there a network glitch, my bank APP refused to open and there is no new update on the Apple Store
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Fix my PC Store™ (@FIXMYPCSTORE) reportedYour M4 Mac is broken. And no, the Apple Store won't fix it fast or cheap. We will.
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David CA6 ~ VTuber Clipper & Software Dev ~ 💫💥 (@david_ca6) reportedMacBook screen broke on Monday... I need it to work... So now I can't use it without an external monitor... Had to go to the Apple Store (1 hour drive)... was told I need an appointment... earliest one was Wednesday (today)... ... At the appointment... I'm ready to pay for the fix... but they refuse to fix it... because the laptop was previously opened... by an Apple employee to replace the defective battery 6 months before... They recommend buying a new MacBook... my macbook is not even 2 years old... and I don't have the $$$ for a new equivalent laptop right now... and Apple just refuse to sell me the LCD or top assembly... So now I need to order a $300 screen from a sketchy seller on AliExpress and hope I will receive it... one day... and that it will work... or not have a laptop anymore... I hate laptop manufacturers...
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Mark Levit (@professorlevit) reportedUpgraded to iPhone 17. Something went wrong today, early afternoon. Ran it over to the Apple Store where the phones was pugged in to magic devices, the tech futzed with its interface—for a half hour. TECH: “Your phone is broken and needs parts. Good thing you bought Apple Care...
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hello, donavon! (@hellodonavon) reported@daviss That’s honestly a relief. Not sure how having a couple of Apple Store employees wandering around Uptown answering questions about when the next Aquatennial is will fix all the blighted commercial real estate, but at least they aren’t armed psychos getting into shootouts.