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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (50%)
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Errors (40%)
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Sign in (10%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Machala |
Errors | |
 Hyattsville |
Errors | |
 João Pessoa |
Errors | |
| The Bronx |
Errors | |
 Pune |
Website Down | |
 Soisy-sous-Montmorency |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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HARRY GILMORE 🔫😷
(@Wadd_of_this) reported
Apple store plz fix my iPad lol
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dannel jurado 🤝 revenge bedtime procrastinator
(@DeMarko) reported
Had an issue with my Mac Mini where I couldn’t install an update somehow. Apple Store guy I asked was like “let’s set up a call with support”. Called the support guy and we tried a couple of things and then I volunteered “What if we reset the PRAM?” That worked, it blew his mind.
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Avstin VVitt
(@hopeconsumed) reported
Working in an Apple Store that only has 1 bathroom and the break room bathroom door is always broken makes it sketchy mcsketch sketch to take a poop
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𝘾𝙃𝙍𝙔𝙎𝙏𝙄𝘼𝙉 🅖🅡🅔🅨
(@iam_Chrystian) reported
@EkezuIkpa_II @adaobi__o The problem with Naija is still dollar rate exchange, importation and clearance then person go add small gain to sell. Frm Apple store their phone no change price frm previous years na wen e reach here we dey suffer am. I come in peace 🤲
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b
(@thefantasticbri) reported
Went to the Apple Store to buy a watch band for me and pick up one for my auntie and I realized the dude forgot to ring up the most expensive one so I got a $99 band for free. I feel kinda bad for him because he’s obviously going to get in trouble but like…his fault not mine lol
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Asad Mehmood
(@Wicaodian) reported
Called the Apple customer support they told me to visit Authorised repair shop or Apple store. I visited and told them the issue they told me my charger is fake with A++ copy very hard to tell but fake. I tried another charger and it started working.
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Clay Duffy
(@Im_Duffman) reported
Hey @AppleSupport — I have had this iPhone 12 for less than a year.. and my screen is popping off from a corroded battery.. I don’t live near an Apple Store.. how do I fix this? Please help, my phone smells like cyanide and I think that means it’s dangerous…
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Me Me
(@meme_melay) reported
@AppleSupport I used only 3-4 times. Last two weeks ago, I shut down the laptop and kept on my table. Today I tried to use and I couldn’t turn on at all. According to technician from Apple store, motherboard isn’t working. It’s lousy product.
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Me Me
(@meme_melay) reported
@AppleSupport I had to walk-in to authorised service center and had to wait for two hours. Then they said that they can’t do replacement . They can do only repair. They asked me to go down to Marina Bay Sands apple store. I went to Marina Bay Sands apple store.
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IamGman2112🎸
(@IamGman2112) reported
@RexChapman Aren’t you the guy who was so strung out on drugs robbed an Apple Store in broad daylight? Sit down! No one wants to hear you disparage anyone.
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marcel
(@marcel_hmb) reported
@mosimont @UniverseIce you can get a new iphone for free just go to an apple store or contact the store where you’ve purchased the phone. there’s always a small portion of phones with issues
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ThomasL
(@ThomasLaske) reported
@Visible hi, I’m trying to switch my eSIM from my iPhone 13 Pro to a 14 Pro and it’s not working. Can someone please help? I just spent 2 hours at the Apple Store…
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Asad Mehmood
(@Wicaodian) reported
Okay found the issue After updating to IOS 16 my iPhone 13 pro max stopped charging and I tried getting help everywhere but nothing. I bought this phone and original charger from random store not from Apple Store due to non existence of Apple@store in Pakistan #Apple #IOS16
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Erin 💎
(@erinproof) reported
@SDProofreading There were battery issues for awhile there. I’d get it to an Apple store and show them the case. They need to replace the battery at bare minimum, but you need a whole new phone
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TheRiverWorksCo
(@TheRiverWorksCo) reported
Of the times I’ve taken my cell phone to @ATT or @Apple Store for some fix, employees who were not working with me would sidle up next to me & try to sidejack my password. Or, an employee would come up and place his cell phone near mine when I was getting a new phone. @FBI
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Kristen Howe's editing Falling for You this summer
(@Kristen_Howe) reported
Back from picking up my laptop from the Apple Store. They were able to fix it. Will be back online shortly.
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Me Me
(@meme_melay) reported
I had to walk-in to authorised service center and had to wait for two hours. Then they said that they can’t do replacement . They can do only repair. They asked me to go down to Marina Bay Sands apple store. I went to Marina Bay Sands apple store. @Apple @AppleSupport
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no
(@GOOOBER12) reported
@lyfewithmaddy I’m gonna take it to an apple store and see if replacing the battery might fix it but I’m sooo annoyed. I would have set up two factor with my phone number but they never actually send the texts with the codes to verify it. I’ve tried literally 50 times now.🫠
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林溪
(@aD9JOHQb65itsYO) reported
@AppleSupport Hello, I redeemed 150 dollars apple gift card to apple account balance. Now I can’t use apple account balance to buy anything on apple store website(like Apple Pencil iPad etc.). I contacted apple support telephone several times!! However, nobody solved my problem!
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Claudio
(@ClarkVolo) reported
@EE Good morning. Could you help me? I recently got an Apple Watch from the Apple Store and can’t set my data plan (it’s a cellular model) as I keep getting error 102
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brandon.hbar
(@itsbrandond) reported
@rayyamartino i have to agree. apple is truly a leader in the accessibility space used to work at an apple store and my colleague was blind. he could sell, set up and configure peoples new products and help troubleshoot issues it was incredible
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Jaymes
(@_valleyliving) reported
@rsgnl I was at the Apple Store yesterday. I’ve noticed people who have Verizon having issues. I have t-mobile and the process was smooth
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Seqi
(@seqilol) reported
can ios nerds tell me how your notifications work cos i went into apple store looking at 14 pro and i had to swipe all the way down from the top and then up to see them was i doing it wrong cos that was a deal breaker
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Dave Eves 🍸
(@CinemaVsDave) reported
Seeing a ton of articles about how the iPhone 14 presales were terrible filled me with the false hope that I could walk into an Apple store today and just buy one.
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Brett McKenzie
(@BrettMcKenzie) reported
@slowpirating No problem — you’re far from the first person to make this mistake. I once booked an appointment at an Apple Store in New York, and the staff were visibly disappointed to discover that I wasn’t him.
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Legally Complicated ⚖️🤍
(@thetopexception) reported
All my chargers outside of my home charger are garbage. I was looking for a new one and like just buying from Apple tbh. But I’m at Target like damn… I wish there was an Apple Store near and forgot one was right down the street 😭 I’m walking to the gym and like oh here it is!
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🌈 The Reel Gay 🎥
(@TheReelGay) reported
@Jimbo00o I was half tempted to just hand it to an employee today since I was near an Apple Store and be like “it’s broke. fix it with your voodoo powers”
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beingmechris 🐻 クリス
(@beingmechris) reported
@ONLYinJAPANtv @tim_cook Sounds crazy to me. :/ What is wrong with Apple Japan? Last year I bought the iPhone 13 in an Apple store with full cash in Germany and I didnt have any problems. Is this the new standard for paying an expensive phone? I hope not. 😣
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Ayda #ENVtuber 🔞
(@aydafavaris) reported
5) eSIM was not an issue, picking up my phone, setting up my phone, and applying the screen protector all took about 10-15 minutes and it was working as soon as I left the Apple Store. No issues here, but I don't use any international carriers so your mileage may vary!
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bubbly nihilist
(@larainebowbrite) reported
from
San Francisco, California
Hypothetically- if someone potentially spilled a white claw on their computer and now it isn’t turning on would that person need an appointment at the apple store or can you just like, walk in and say “fix please?” This imaginary person has never had to get a computer fixed.