Apple Store status: access issues and outage reports
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Full Outage Map
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
- Website Down (43%)
- Sign in (30%)
- Errors (27%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Quito
|
Website Down | 8 days ago |
|
Guayaquil
|
Sign in | 8 days ago |
 New York City
|
Sign in | 9 days ago |
|
Malibu
|
Website Down | 12 days ago |
|
Houston
|
Errors | 14 days ago |
 Lille
|
Website Down | 15 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Akshar Patel (@Axr_patel) reported@Apple @AppleSupport . Support just keeps saying i have to go to a different apple store to get the issue resolved. I live 130km away from the second nearest apple authorized repair store. No help from apple. Really poor service.
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Rashford_Enthusiast🇺🇸🏴 (@UTDIntent) reported@04musicenjoyer Did you have to go to an Apple Store for that? If so that would be a problem for me cause the closest one is over an hour away
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NEW WORLD REALITY (@VEKZAR) reportedSo,today,after procrastinating for 30 years I decided to go MAC.I marched down to the Apple store at the Fashion Show Mall and talked to the Sales man for almost 20 min. Got the final price down and then he checks and says their out of stock until May 4th.********.
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🧃⁷ ⦿☰☲ #ARIRANG (@luvnamgis) reported@aureliaov omg being unable to type i only reset it bc i had to go to the apple store for a battery issue***
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DStv Nigeria (@DStvNg) reported@Danielbrown864 With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057
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Kahuna Ella (@KahunaElla) reported@shipswlw If you’re unable to find a third party vendor to fix your screen (someone that’s not the Apple store) for significantly less, I would say you’d likely need a new computer in a year or 2 anyways, so just get it now.
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ceo of palestinianism 🇵🇸 (@TheEggpie) reported@RORVK either way though the apple store should theoretically be able to fix it easily.. or if for some reason not, at least migrate the hard drive for you or something. i have no idea about costs or anything for that though
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Mike (@Mklint66Mike) reported@MikeFre45807023 You probably made your decision by now but My whole family has I phones I refuse to switch. If you have any kind of issue with Apple your gonna spend 3+ hours at an apple store and thats with an appointment. If you just walk in you will be there all day.
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sy•ah (@obviouslynotdes) reportedwhy im in the apple store thinkin i seen my old ***** i need to lay down
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Tech in Cheek (@jackyharuhiko) reported@vladgeorgescu The ambient light sensor of my 17 Pro Max was not working and I brought the phone to the Apple Store. They tried everything, replacing the screen, resetting settings, I used several hours to convince them to reluctantly replace the phone. They just aren’t the same now.
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Dr. Owlo R.D. (@Drowlord101) reported@Kronykal Everything fun vanished. KB Toys shut down, Hot Topic turned into hot garbage, Spencer's Gifts went x-Rated. Radio Shack was replaced with the Apple Store. Suncoast was replaced by Netflix. Arcades started charging several dollars to play games as home video games got cheap and excellent. Also pop culture got more depressed and angry and strangers stopped looking safe or fun to be around.
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Dan Lanzetta (@DanLanzetta) reportedEnded up buying 2 Apple devices at Verizon after receiving terrible treatment at the Albany Apple Store. The greeter Jamie was nice, but the sales person he assigned was a rude nasty individual. No way to convey this to Apple. First time dreadful experience at Albany Apple.
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Smoke Showing (@StrikeAnother1) reportedI’ve been dealing with an iPhone issue on my daughter’s phone for months, including multiple attempts through their customer service and multiple visits to the @Apple store. I’ve just been sent on circles over and over and over. I’m currently sitting here in the Apple Store (for the third time) in as many months and have basically been abandoned while they help someone else. Their customer service has been horrendous and I am so frustrated! Apple Care my ***!
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ambs 🧡 loves dan so much (@howellstopper) reportedjust knocked down an entire shelf of apple pencils in the apple store
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Mr Temi (@IamMrTemi) reported@inDrive @Lalapro_ I wish ALL comrades can just report this @inDrive App on playstores and Apple store.. So that they can be brought down... I am hate rubbish
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(Light Bringer) + (Black in German) (@CosmicInglewood) reportedWhen the USB-C input power and data port of M2 MacBook Pro stopped working, I took it to the local Apple Store, about $100 to fix instead of $1400 for a new one, you see, fixing made more sense fiscally also, but also reduces e-waste, be smart and frugal fix your things
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#Bitcoin #BTC #Alt #Crypto #ETH, #Gold #NFT (@CRYPT0N1TE) reported@ThisIsNuse And honestly, I also have an iPad Pro 2022 with M2 chip. The thing is a beast. But I DON'T like that it doesn't have Fortnite due to EPIC/Apple store feud. And I DON'T like how it is locked down and not customizable/sideload/hackable like Android. I also have Samsung watch, so.
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simon (@simonrrr25) reportedGot quoted $400 to fix my computer at the Apple Store i ain’t ever get up and walk out a store that fast before in my life
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Gerbilz (@RealGerbilz) reported@twototangotwo @Laughabit101 @mortimer_1 The problem with that is market value is generally the highest economic use and not the highest social use. It’s like a mall basing rent on apple store valuations when you need variety for a community
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Phi (@MS_Accelle) reported@Patrick_Wyman I just wish **** stores were less annoying. I don't wanna wait my turn to be let into a weird apple store-esque showroom with a salesman breathing down my neck. Make it like a normal storefront I can silently browse, pick some stuff out, and head to the checkout lane
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Ayushi Thoughts (@CleverlyChic) reportedAs a non Apple fan, I’m generally against using Apple products but I love them for this. When Apple created their in-store tech support, they had the option to call it anything like tech support, customer service or help desk. But they chose to call it the Genius Bar and the people who work there are considered geniuses. Most people think it’s just a marketing tactic but watch what happens when you call someone a genius. They start acting like one. When you walk into an Apple Store, they don’t just try to fix your phone. They solve your problem. They care about your experience. Words don’t describe people, they define them. 🙌
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Rudolf Ritler (@RudolfRitler_83) reported@letsckse @FlowerMaiden44 @Zoya_ki_batein Looooooool It literally happens everyday Be it in a burget king apple store walmart Always sheeboons startin trouble
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K. Рена (@renareo0916) reportedmy iphone broken i was really scared living alone and no phone going to apple store today
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Atlanta Sports Ghost🇺🇸☘️ (@TheRealBigBen0) reported@OneBadDude_ I think I’d rather have my society be so respectful and taught not to steal that I can go into an Apple Store without all the gadgets tied down
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Valerie Ortiz (@Valerie40781449) reported@Stephan46135590 @Mommyof3xo @YouTube I want to go to the apple store and take me with you phone and mine's already broken
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DStv Nigeria (@DStvNg) reported@JuliusChijioke2 With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057
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Lumi (@lumialicea) reportedMy phone is completely broken guys :< I will try and post content but it’s going to be a challenge. It costs about $300 (maybe more) at the apple store. $lumistakoyaki if you’d like to help out, it’d be appreciated ~lumi <3
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Kyatto Sky (@k_ttor) reported@ugogofx Take it to Apple Store, I had a M1 Pro, 16GB, never lagging, not issues at all, even some times the battery lasted an entire week
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Brajeshwar (@brajeshwar) reported@vladgeorgescu iPhone 6 (or was it 6S) from India (no eSIM yet). SIM was stuck › took the phone to the Apple Store at Regent Street, London › gave new replacement, no questions asked. I was told that even if the SIM was removed, the phone might have future issues, so I was given a new phone.
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MoaKitten Misses Onewe (@SleepyKingme) reportedPlease laugh with me while we can I'm saving the breakdown for when I take it to the apple store and find out how much it costs to fix on this combination rent week concert week that I've been saving for