Apple Store status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

• Website Down (39%)
• Sign in (36%)
• Errors (25%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Ciudad López Mateos	Sign in	6 days ago
Quito	Website Down	20 days ago
Guayaquil	Sign in	20 days ago
New York City	Sign in	21 days ago
Malibu	Website Down	24 days ago
Houston	Errors	27 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Suresh Sharma (@SureshS03246564) reported 2 minutes ago

  @AppleSupport I am using iPhone 16 pro.After updating to IOS 26.4, I am facing network issues. I visited Dwarka Future world Retail pvt ltd and unicorn Apple Store at pacific mall Subhas Nagar Delhi, but they sent me back without even checking my phone.Please help resolve this.

• 
  Piyush Jain (@piyushsjain) reported 5 minutes ago

  @ProfessorCardz Don’t go for local replacement. The phone may face other issues like freezing, boot fix etc. my wife’s phone had similar issues as it replaced by a local shop. Get it Replaced from Apple Store if you plan to use the phone for 1.5-2 years. Else exchange at a new launch.

• 
  MR JEM LIMITED 🛠 🪖 (@MRJEM0306) reported 7 minutes ago

  @sirmapy Official launch?.. I hope you were able to resolve the Apple Store issue on Peniremit.

• 
  Rehaan Hussain (@real_rehaan) reported 8 minutes ago

  Apple store is gonna cut down on a lot of AI slops if the first automated check isnt passing

• 
  hello, donavon! (@hellodonavon) reported 10 minutes ago

  @daviss That’s honestly a relief. Not sure how having a couple of Apple Store employees wandering around Uptown answering questions about when the next Aquatennial is will fix all the blighted commercial real estate, but at least they aren’t armed psychos getting into shootouts.

• 
  The Hateful Creole (@Creolekordei) reported 12 minutes ago

  Oh y’all are stupid. The first Apple store to get ******* unionized gets closed down?!?!? Towson has always been an actual decent mall to prevent crime.

• 
  Caleb Hull (@CalebJHull) reported 15 minutes ago

  The Apple store used to be all nerds that could fix any problem you could ever have in a heartbeat. What happened? It’s all clueless retail employees now.

• 
  🔱 Tushar 😈 /♻️ कर्म ♻️ 🇮🇳/हरफनमौला (@TejRaj27) reported 15 minutes ago

  @sapnamadan Visit the Apple Store. They should be able to help you. I think quite a few people are having similar issues.

• 
  Paddy (@Dabatsau) reported 16 minutes ago

  @Eyaaaad I can take my iPhone to an apple store and have them replace the battery for ~140 USD, while I do the rest of my shopping, they take all the risk and I get my battery replaced without issue.

• 
  nana kong ✞ (@____NanaKong) reported 17 minutes ago

  my favorite thing about Tim Cook what’s the fact he never shut down the Apple Store footprint even though it was clear that the foot traffic had decreased significantly. it was an extension at the brand something that was Steve’s vision, and I believe because of that the next CEO is gonna have to respect that tradition and ensure that the culture identity other company never get lost in pursuit of their mission.

• 
  I Hate You, and I (@HateYoKids) reported 17 minutes ago

  @PowerbombJutsu @Jos_E_Navarro That title might have a tough time getting through the Apple Store. But I'm down to chime in as a Cleveland *****.

• 
  Farrah (@fafou) reported 18 minutes ago

  @311DCgov : please fix the DC311 App in the Apple Store. It used to work great and that meant the city was responsive. Now it’s trash and the city isn’t responsive. @MayorBowser : please help!

• 
  baby~ Blue🌙 (@v0calline) reported 18 minutes ago

  At the apple store again. Idk if my wifi issue is user stupidity or machine stupidity 🙃 so let’s check

• 
  elev8tor guy (@Elev8torG68249) reported 26 minutes ago

  @DecodingPoliti2 @nypost Yup. The finger is pointed at everyone but the true problem. They blame the union for the apple store leaving. They blame Amazon on the mall closing. They blame white people for their neighborhoods and personal residence being in shambles. Everyone else. Its our fault

• 
  Beauty Escape Bestieee💆🏾‍♀️💆🏾‍♂️ (@JoLocedQueen) reported 27 minutes ago

  Came to the Apple Store for ******* nothing they ain’t even fix my **** 🤬

• 
  🧃⁷ ⦿☰☲ #ARIRANG (@luvnamgis) reported 30 minutes ago

  @aureliaov omg being unable to type i only reset it bc i had to go to the apple store for a battery issue***

• 
  Ross Schwartz (@ghostwritter098) reported 36 minutes ago

  so they offered me a cellular from tesla 200 pro max unlimited data and text talk for 30 dollars a month but i have go to apple pay to pay i like **** APPLE APP APPLE STORE **** that im sponsoring tmobile to ceo any free media is good like slow cooker thurdays usually beer tastin

• 
  Cory Schulz (@cory_schulz_) reported 36 minutes ago

  @tekbog paying $100 every 2-3 years to replace a battery at an Apple store is not a serious issue. I would be much more concerned about how it would affect the water resistance of the phone if I were to change the battery myself and not have the glue or seals line up properly

• 
  Brajeshwar (@brajeshwar) reported 37 minutes ago

  @vladgeorgescu iPhone 6 (or was it 6S) from India (no eSIM yet). SIM was stuck › took the phone to the Apple Store at Regent Street, London › gave new replacement, no questions asked. I was told that even if the SIM was removed, the phone might have future issues, so I was given a new phone.

• 
  FLYWALKER (@FLYWLKR) reported 39 minutes ago

  @R3B3L_Art @canva You can update your Mac to Big Sur and fix this….. immediately. Factual. Go to the Apple Store

• 
  Dr. Owlo R.D. (@Drowlord101) reported 42 minutes ago

  @Kronykal Everything fun vanished. KB Toys shut down, Hot Topic turned into hot garbage, Spencer's Gifts went x-Rated. Radio Shack was replaced with the Apple Store. Suncoast was replaced by Netflix. Arcades started charging several dollars to play games as home video games got cheap and excellent. Also pop culture got more depressed and angry and strangers stopped looking safe or fun to be around.

• 
  Bella Noches ♍️ (@beautynbullshit) reported 45 minutes ago

  I went into the Apple store today, to fix my face ID, and they bring me back a inoperable phone with lines all through it. I get forced into having to get a new phone.

• 
  Charles Reed (@CharlesReed) reported 47 minutes ago

  This morning my iPhone 17 Pro Max went dark. Thanks to staff at the @Apple store in Beechwood, Ohio I was able to trouble shoot the problem and didn’t have to get another phone.

• 
  Oglethorpe (@o_glethorpe) reported 49 minutes ago

  @AdamMusaAly @aloisdeniel Yes, that does not prevent slop at all, or even security issues, as seen with that guy who downloaded a fake version of a Bitcoin wallet from the Apple Store (or something like that).

• 
  WCCO Adam (@Awake___NotWoke) reported 51 minutes ago

  @NortonMpls No more apartments Need to tear down all those newer hideous apartments built since 1999. They ruined Uptown. So did the Apple store etc. We need less people. Less freeloader communist scum

• 
  (Light Bringer) + (Black in German) (@CosmicInglewood) reported 52 minutes ago

  When the USB-C input power and data port of M2 MacBook Pro stopped working, I took it to the local Apple Store, about $100 to fix instead of $1400 for a new one, you see, fixing made more sense fiscally also, but also reduces e-waste, be smart and frugal fix your things

• 
  Rashford_Enthusiast🇺🇸🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@UTDIntent) reported 58 minutes ago

  @04musicenjoyer Did you have to go to an Apple Store for that? If so that would be a problem for me cause the closest one is over an hour away

• 
  Ken Palmer (@KenPalmer_) reported 58 minutes ago

  @garethlpowell Keyboard issues drive me nuts! Maybe the Apple Store can fix it.

• 
  痴茶 (@xiwangnenglikai) reported 59 minutes ago

  Alert: Some users ship broken iPads from China to the US via intermediaries to abuse Apple Store warranty for full replacement. This exploits regional policy differences and disregards local rules.

• 
  Madame C. (@1shykitten) reported 60 minutes ago

  @VRMurphy @WallStreetApes 🙄🙄🙄 My child, avid online shopper, ONLY buys her Apple products from an Apple store. Why? Because when you're about to plunk down $1500 for a phone, or 3k for a phone+laptop, you want to touch them first, get advice, have your phone settings & chip transferred over.