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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (54%)
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Errors (36%)
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Sign in (11%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 North Vancouver |
Errors | |
 Boston |
Website Down | |
| Fort Collins |
Website Down | |
 Machala |
Errors | |
| Hyattsville |
Errors | |
 João Pessoa |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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CélineBMaslowSchmidt ⭐️| #History ❤️
(@Maslover72) reported
@WorldwideBTRu @jamesmaslow Oh really ? It’s weird it’s not working, do you having it on your Apple store or Google Store ?
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mwarner95
(@mwarner95) reported
Either my internet is slow today or my laptop is having some serious issues. Might have to take a trip to the @Apple store
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Chris Stave
(@runstaverun) reported
@stephanwozniak Their retelling: I had a really great conversation with Steve Wozniak about my problems with the apple store and how target is better.
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Linda
(@Sunnyfun4us1966) reported
@NancyLeeGrahn @Apple Apple - You can take the IPhone 11 “3 meters down” in water. My son took some pics in the pool and his phone malfunctioned. Apple Store guy: “Yeah well, the phone can go in water but you just can’t move it.” Me: “Then how can you go 3 meters down?” 🤔 Apple guy: “Next!”
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ariana
(@arianasdfgh) reported
Dude at the Apple store made my buying experience much more complicated than it should’ve been. It was 80% him making casual conversation and 20% of actually trying to fix the problem
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Shoshana 💙 #WokeAF🥳 #SeriouslyAnnoying
(@shoshanade) reported
@charliejrome @csibike1 Can't say I agree. The MacBook Air I'm using right now is 8yrs old +working like a dream now as it did when I bought it refurbished from the Apple Store in London. Never had any issues, avoided the upgrade-mania some people have, even managed to install a new battery myself.
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Foza Billions (The Oracle)
(@fozadoza) reported
@slyalubo So the problem is, my apple store is set US and that allows me do $19 for apple one (music, tv, podcast, 200gb storage, books etc) If i change to nigeria, this feature no dey. sigh
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🐰 Felix 🐶
(@FelixRabbutt) reported
So I went to the Apple store a bit ago for a small quick fix and they’ve rearranged so there are no displays. What if they have to take it for a while? What do you do while you wait. WHAT DO YOU DO WHILE YOU WAIT 😩
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rina
(@80ghosts) reported
So my phone is fully cooked but the apple store replaced it for free even tho I don’t have apple care and I broke the warranty by getting the screen replaced by a third party retailer AND the issue was caused by getting the screen replaced by a third party retailer
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Stop City Airport +
(@StopCityAirport) reported
@Privatecarfree Would suggest bringing it to an apple store and then at least giving you and idea of cost or maybe there is a software issue they can sort out.
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Arch
(@SzwedkosFriend) reported
@AppleSupport I have been on the phone 5 times, hung up on the last two. I have been to the Apple Store and told they don’t know how to fix my iPhone 12 and there is nothing they can do to fix your problem. This is UNACCEPTABLE.
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Noey
(@MothCoitus) reported
Ok. I’m about to buy this IPad off the Apple store while I’m high. I figured if I’m dumbed down I won’t think about it too much& just buy it already.
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belle not pepper
(@bel1epepper) reported
GUYS HELP MY GRANDPA TRIED TO REPLACE MY SCREEN ON MY PHONE BUT HE CANT DO IT SO HE BROKE IT SO HES EITHER TAKING IT TO THE APPLE STORE TO GET THEM TO FIX MY SCREEN OR TO GET ME A NEW PHONE
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SILKY FINE ☥
(@SunnyBeenOn) reported
@Teller_Banks it’s a restaurant issue! Yet the responsibility it’s always held on the customer. That’s like going into the apple store and having to tip the clerk to show you a phone!!!! I’m not mad at the people working I’m mad at the ****** system that forces customers to do what they should
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♈️
(@wun_terran) reported
I hope the apple store can help me with this watch problem. Ima be upset if not
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Jaxson’s Daddy △⃒⃘ ⚯͛
(@ComicRwilliams) reported
@gotablasst Go in the Apple store Fall down Threaten to sue and watch the gifts start pouring in
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Michael Thornton
(@MikeThornton71) reported
Why am I having trouble ordering an @Apple watch through apple store using my bank card (not a credit card)
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ACotonio
(@ACotonio) reported
@RegGBlinker I had an iMac die once, and after many repair attempts, the local Apple store mgr replaced it with a newer tricked out model as an apology for my trouble. Another time, I reached out to Tim Cook directly. An exec VP walked my issue all the way to resolution. Can someone 1/2
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Νικολέτα Γάβανου
(@_nikkixx__) reported
So Instagram is down right now and I think it's only for beta users. I've done some things and its working again. So you need to go to your play store/apple store scroll down a bit click on cancel beta, uninstall Instagram, close the store/apple, open it again and download
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Natan
(@ntnrdt) reported
from
Miami, Florida
@AppleSupport No success. I’m taking it to an Apple Store. I believe the problem is with the TrueDepth sensors since Portrait also doesn’t work.
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Aaron Humphrey
(@alfvaen) reported
@ManMadeMoon @Apple Take it in to your nearest Apple Store and they'll issue you a replacement.
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Phyzik?
(@Phyzik__) reported
@Ipex_5 Ok, so go to your local Apple store, and ask them to fix it.
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BLM SeraphimRedd BLM
(@SeraphimRedd) reported
Not even trying to save the computer at this point. Just trying to get the data....which is patient data so I can’t go into an Apple store to fix it cause HIPAA.
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Southside Jim
(@JustinSizzle) reported
Imagine: you take your iphone to the apple store for some reason (lets say screen problems) - they run a diagnostic and it fails that test. They then tell you your warranty has been voided. Thats gotta be a deterrent?
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ać
(@7aniqa) reported
@taytaytaytayyay I think he’s broken.... take him to apple store
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bugs - **** gru
(@cIockdeo) reported
@rnbooz apple store will fix ur dog real
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Hannah J
(@HanPlans) reported
@TraineeVicarMan This time last year Rex was bump, we’d been “homeschooling” for about 2/3 weeks and I’d been upgraded to at risk. Next week we’re off to the Apple store to get mum’s phone sorted out finally as it’s been broken (but sort of useable for nearly a year).
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David Hodge 🚀
(@DavidHodge) reported
Having worked in an Apple Store, I feel pretty qualified in saying that for every ten people who say they know the problem, there’s like nine who had the thing unplugged or something silly. That’s why we need some sort of credit system for this stuff.
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Andrew Homer
(@AndrewHomer13) reported
Tokocrypto digital exchange join today down load from app store or apple store join this growing exchange Referal id :463494 put this as the referrance on registration
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Michael Michael
(@1RichRich) reported
Was at the @Apple store today, associate Andrew was solved issue almost immediately, on warranty, afterwards was able to sell iPad for using during conferences. Outstanding product, makes me want to get another one, and also considering a third iPhone. Best case honestly.