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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (53%)
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Errors (33%)
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Sign in (13%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bishops Stortford |
Sign in | |
 Miami |
Website Down | |
 North Vancouver |
Errors | |
| Boston |
Website Down | |
| Fort Collins |
Website Down | |
 Machala |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Kaligirl310
(@Kaligirl310_) reported
@9to5mac @benlovejoy I went to apple store to check it out, this is a terrible design no Face ID really?
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Beard 🌐
(@Beardtimusprim1) reported
@RayynStorrm I forgot about the whole chip shortage issue and thought I could walk into an apple store and walk out with an iphone 13 with trade in.
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i, too, overflow
(@iwishiwasafinch) reported
@garfooble and I know this is partially my fault but!!! idk!!!! when I gave my Mac to the Apple Store to fix and they told me that they didn't have to replace the hard drive I assumed????? they wouldn't wipe my hard drive?????
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Hana Schank
(@hanaschank) reported
Apple's solution? Bring it to the Apple store where they can charge me more money for what we all know is a temporary fix. In the mean time they will also convince me to move more stuff to icloud. More $$ to Apple, yay.
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Caitlyn Carlson
(@carlson_cait) reported
@david_a_zimmerm I had this issue with my computer last year--take it to the Apple store if it keeps happening. There's an issue with this model that sometimes the keyboard goes out. (They replaced mine and it's worked perfectly since.)
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Pence
(@Pence48740810) reported
@Jarushub Those two banks reportedly issue visa cards that can be used on Apple store
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#HGVShortage
(@redeader) reported
@GoldstarTLTD When can I come down and check out your great trucks, I might have to have my IPad repaired at @Apple store Thurrock soon , could kill two birds with one stone
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W
(@PhoOakley) reported
from
Cerritos, California
@Apple here I am at the Apple Store in the Los Cerritos Mall, still waiting for my 4:00 appt that they took 15 minutes to check me in. Now, 22 min later, not a single tech has come to do what was promised after multiple attempts to rectify this problem
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The Gold Lions
(@thegoldlions) reported
So I like to boast that I'll ditch my iPhone for a folding Android device one day. Problem is I have no desire to leave iOS, the appeal of the Apple ecosystem is very real, and being able to service my iPhone immediately at an Apple store is HUGELY important.
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Arthur Dieduksman
(@artje60) reported
@AppleSupport I have a macbook that I have updated to but now my macbook doesn't work anymore. wanted at 2 apple store and now the 661-02252 Logic Board,ETSI, 1.2GHz, 512GB appears to be broken. that repair would cost me 673.29 euro. think this is ridiculous
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Da Nakibzoe
(@danakibzoe) reported
That would be the solution to the problem, if both WhatsApps are available in the Mac Apple Store. @AppleSupport @WhatsApp
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D
(@ihateyallfrfr) reported
@VersaceRivera Normal. You can also hold the volume down and lock button for about 15 seconds and it’ll force the phone off. But if neither of those work you will need to make an appointment at either geek squad or the apple store and have the entire display replaced.
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J03L_ R480N
(@JR480n) reported
@MCY_News you need to fix the suburbs houses apple store and the airport or you need to deal with hackers because i'm trying grind but someone or something has gone wrong and is stopping me from grinding. Please fix.
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Kendra Heart 🎀🌙
(@kendraheart__) reported
The lady at the apple store said that its a common problem and it might just be replaced if they cant fix it, yaaas!
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James Atkinson
(@jimmyjamesuk123) reported
@VadimYuryev @AAPLTree Wow, interesting. I wonder if there are still some software issues. I tried one at the Apple store earlier and was surprised when using handbrake. Hardware encoding of hevc was very similar to software encoding. Must be an issue.
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Jammer@飽きない自由
(@e_jammer) reported
@1Password Can't launch the app. I have used 1P for 7 years without any trouble. Recently after I updated it following Apple Store instruction, 1P does not launch. My iPhone is old and iOS is 12.5.5. Any info?
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Mike Kostial
(@mkostial05) reported
from
Nokomis, Illinois
@dalevon_digital @joeproblyknows Yup. I saw that. But, I was super impressed by the customer service at the Apple store. They fixed the problem in no time and didn't give anyone grief about it.
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Leon Kluthausen
(@LGKluthausen) reported
@GooberandBuddy @SnazzyQ So if people are not supposed to have stuff this fast, should apple not be selling it? I've seen people just go to the apple store and buy the new MacBook Pro. So they will have this problem too. Should they wait too, even if they waited till the refresh to update?
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matty (they/them)
(@mthwsih) reported
y’all remember when i shot my shot at the cute apple store guy through my customer feedback survey and never heard from him 😭😭😭 down terrible
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Andrew Westgarth
(@apwestgarth) reported
@peteri The Apple store suggested the sim release tool last time I had that issue, at least it’s blunt so less likely to scratch maybe?
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𝖌𝖆𝖇𝖊 🏳️🌈
(@TheGabeV) reported
Im at the Apple store and their system is down so they can’t give me my MacBook. Im *THIS* close to having a meltdown 😭
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cait ✿
(@04MCL4R3N) reported
awks when u go to the apple store bcos ur macbook has been painfully slow for over a year & as soon as u open it in the store it starts working normally again
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katiejames
(@katie_james81) reported
someone stole my debit card info and bought perfume and little boy clothes… at least hit the Apple store if I’m going through all this trouble?
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Rafael de-la-ghetto
(@CHVSEN_CVSH) reported
Went to the Apple store a couple of days ago to get my phone fixed and they told me nothing can fix this phone. I get to my job a couple of days after and hook up my phone to a computer here and wallah, it’s back working.
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Coby R
(@CobYanRa) reported
@coinbase Hey why Apple Store removed your coinbase pro ? Why can’t transfer coins to other walet ! Coinbase is not working pro let me log in but can’t do **** with it fix it
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Faruk
(@Faruk7530) reported
I can’t see my macbook pro 16 inch order on apple store app. Can you check if there is a problem?
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✧✬R✬✧
(@ctrlfrkk) reported
When the 30 billion spongebobs are running after the snail trapped in a glass mason jar but the Jeff bezos monkey nft is too busy falling down a flight of stairs at the Apple store
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M.M.Y
(@MusaMD81) reported
@lexyy4real Did they take it down before? Cos it’s been available on apple store even with all their evil plots and noise.
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amit roy
(@amitroy32) reported
@dugalira It took me less than 5 mins to renew my subscriptions on Apple store once my recurring transactions failed - unnecessary issue created by vested interests.
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Bill Williamson
(@eunjuboi) reported
@xJayciii I was using the iPhone XS Max but I updated the phone to like iOS 14.6 and it overheated and broke something internally. I went to the Apple store to fix it but they said it would cost 700 dollars .. which pissed me off to no end ... tbh I was gonna buy a Samsung instead of iphon