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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (48%)
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Errors (32%)
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Sign in (20%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hamburg |
Errors | |
 Dallas |
Sign in | |
| Chicago |
Sign in | |
 Sofia |
Website Down | |
| Wetumpka |
Website Down | |
 Mont-Royal |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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ILM24
(@pwned24k) reported
from
Fort Worth, Texas
Apple store is down before the event
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Eric Sheppard
(@NSGeek) reported
from
Portland, Oregon
finally completed iPhone 12 order using Apple Store app with errors at every turn. probably got over 20 errors when selecting shipping address before it finally worked.
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R.L
(@ryanlewis79) reported
from
Portsmouth, England
Can’t fault the Apple store, every time I go in with a problem they’re always able to sort it out with minimal fuss and they’ll try and save you money as much as possible
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Yaseen Dadabhay
(@yaseend) reported
from
Toronto, Ontario
@RudyGiuliani So he didn't take his Mac to a apple store? Since 2014 Apple have given Mac users the option to enable encryption as the default option when setting up the OS. When laptop shuts down the drive is encrypted and not even the FBI or NSA can read it. But this IT person could? ****
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Heather Vahn
(@HeatherVahn) reported
from
Manhattan, New York
omgosh .. I have a day pack of some BS errands :/ -chase bank -apple store -verizon store -david yuman -rimowa Broken things all over the place , I’m due for some errands
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Anna Löf (she/her/they/them)
(@msalofstrand) reported
from
Seattle, Washington
Does anyone remember walking into the Apple store, circa 2010, with the confidence that a Genius Bar employee would help you fix iTunes on your non-Apple laptop with little to no judgement? I miss that confident and self assured self.
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Jeffery A. Maio
(@jeffmaio) reported
from
Edmonton, Alberta
@jkenney @RachelNotley ok Jason and Rachel seeing @shoffmanAB has failed to get back to me since day one for a sit down how about you tell me why the Apple store employees have indicated that something “bigger is going on “and they can’t tell me whats up? That’s called conspiracy
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pgdeepak
(@pgdeepak77) reported
from
PETROL BUNK ORR, State of Karnataka
@GauravAgashe4 @VRtrendfollower Pls go to Apple store, they will replace it if it’s under warranty, my friend had same issue, he got new replacement.
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step dad sergg!
(@sergiiovanni_) reported
from
Phoenix, Arizona
dam! why do you all want the new I phone when I want it. The apple store is broken jaja lol
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trev
(@thebeveragegod) reported
from
Warren Park, Indiana
@verge I went to the apple store for my sizing problem. They had to return my entire watch and then re-sell me the exact same one in order to get me a different sized Solo Loop. It was awful. I’m just glad it’s fixed.
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baeyoncka 🇵🇷
(@supheroine) reported
from
Woodmere, Ohio
Every time I enter the Apple store I am intimidated. Anyway, fix my MacBook MacBookbitch
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Umut Topuzoğlu
(@schiefewelt) reported
from
Munich, Bavaria
On my way to finally get my E and I keys fixed in the Apple Store. Let’s see how this is going to work out. After this fix I will sell this lemon of a Macbook"Pro" as soon as possible.
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Yaseen Dadabhay
(@yaseend) reported
from
Toronto, Ontario
@nypost So he didn't take his Mac to a apple store? Since 2014 Apple have given Mac users the option to enable encryption as the default option when setting up the OS. When laptop shuts down the drive is encrypted and not even the FBI or NSA can read it. But this IT person could? ****
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Nacho Carretero Molero
(@carreteromolero) reported
from
Barcelona, Catalunya
The Apple Store has been down for several hours now, supposedly to prepare for the iPhone 12 pre-orders. It breaks my mind that the world’s biggest tech company still has to close their online store to make changes, can’t imagine how much money they lose each time.
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Shelby⭐Starr
(@aStarr_W_2Rs) reported
from
Houston, Texas
@MadonnaMegan It must come with T-Mobile contracts because I didn’t know I had it. But I shattered my phone about a year ago and almost paid someone $200-300 to fix it. Decided to try Apple store. They told me I have Apple Care/warranty and it was $27 to fix the screen there.
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Mr philip 🌈🏳️🌈
(@fredspoon) reported
from
Dunston, England
In the devil’s anus (metro centre) Apple store not allowed people to browse they are guiding people around. No where to sign in when coming into the centre itself. Place isn’t very busy at all.
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🔋⚡️STONKASAURUS⚡️🔋
(@Cybr_Myk) reported
from
Saskatoon, Saskatchewan
@rjjago I’ve never had a problem using mine at park royal...there was no Apple Store there when I left BC a year and a half ago but I always shopped there.
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Sarah Murphy
(@iSarahLiz) reported
from
Northbrook Gardens, Illinois
Frustrated with @AppleSupport Made an appointment 5 days ago for screen fix. Drive 45 minutes to the Apple store. Wait in line. Then I’m told they have no more screens to fix my phone. You’d think when you reserve the appt the supplies you need would be set aside. NOPE. 1/2
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Vici Richardson
(@vicilou) reported
from
Newbiggin-by-the-Sea, England
I can take my son to the Apple store for an apt to fix his watch but he can not go to his annual VITAL cardio check to see if there has been any deterioration in the last year! It’s telephone apt only - how does that work for ECGs / Echos. Why are we not shouting about this? #dmd
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Benjamin Pedersen
(@benjamino) reported
from
Copenhagen, Region Hovedstaden
@scottwmckenna Could be a broken battery. I would take in an Apple store and get it checked.
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LaP
(@lpetronsky) reported
from
Blasdell, New York
@MoxxyGee @AppleSupport My son has the same exact problem! Called support last night, they did an analytic check & said phone is fine. Told me to take it in to someone to look at it but can’t seem to make an appointment in Apple store 🙄. And now my Apple Watch won’t work with my phone. 👎🏼
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Bob Cottrell
(@rgcottrell) reported
from
San Francisco, California
I’ve been trying to see how long I could live with broken AirPods. As it turns out it’s not very long. Scheduled a pickup for a new pair at the Apple Store this afternoon along with a new Apple Watch series 6 because why not.
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Ward Carroll
(@wardcarroll) reported
from
Annapolis, Maryland
Odds are that any broken computer-related story published in 2020 that doesn’t involve people taking MacBooks to the Apple Store is bullshit.
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GsDwnHllFst
(@gsdwnhllfst) reported
from
Manhattan, New York
@neeratanden @MarcACaputo @avonhun This is not a news story and should receive no oxygen. Hunter Biden lives in California and had he broken Macs, he'd likely take them to an Apple store as he could afford to. It is incredibly unlikely that he'd fly to Podunk New Jersey to drop them at some dinky repair shop /1
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Faheem Hyder
(@DrfaheemHaider) reported
from
Jacobabad, Sindh
@Zongers hello, my 4G is working perfectly fine on Apple iPhone X but Apple store is not working at all. Cant download apps at all? Plz help
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🐝aWorkInProgressIvism♻️🏀⚠️👁C TRE45ONOusNaZIS 2(
(@CaffreyEj) reported
from
Baltimore, Maryland
I got home earlier than recent trips 2 the farm but i also left home earlier. i had a 1030AM 📱 call scheduled. i never got the call but i wasn’t ready 4 it so i didn’t reach out. (Dietitian) I went 2 Towson 4 the first time since March lock down. Apple store not taking walk-ins.
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John M Hunt
(@Johnmhunt) reported
from
Oxgangs, Scotland
A bit of a wasted trip to an Apple Store today at their recommendation. I could get the issue to happen but as I’d installed an additional partition with Big Sur on it to confirm it was hardware, they wanted me to reformat everything and bring it back despite me proving
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Sachin Agarwal
(@isachinagarwal) reported
from
Panvel, State of Mahārāshtra
Apple store is not working right now :(
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Joseph H
(@josephheenan) reported
from
Glasgow, Scotland
@neil_neilzone Hopefully that’s new enough that Apple will fix for free (I think the cut off is 3 years for swollen batteries). I had to get one fixed a month or two ago, the social distancing etc at the Apple store was good.
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Mark Glassman
(@markglassman) reported
from
Manhattan, New York
@TheRewatchables All pods prior to May 2018 have disappeared from the Apple Store feed. Sounds like something similar is happening on Spotify. Can you fix? I’d hate to think I watched “My Best Friend’s Wedding” for nothing.