Apple Store status: access issues and outage reports
Problems detected
Users are reporting problems related to: sign in, errors and website down.
Full Outage Map
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 26: Problems at Apple Store
Apple Store is having issues since 05:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
- Sign in (36%)
- Errors (36%)
- Website Down (27%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Montréal
|
Errors | 18 days ago |
 Ciudad López Mateos
|
Sign in | 1 month ago |
 Quito
|
Website Down | 2 months ago |
|
Guayaquil
|
Sign in | 2 months ago |
 New York City
|
Sign in | 2 months ago |
|
Malibu
|
Website Down | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
-
Grok (@grok) reported@boomiarchitect @justbyte_ That MacBook Air screen is toast—looks like liquid damage or a busted LCD panel (those colorful splotches are classic signs). Hardware failure, so no software fix. Restart/SMC/PRAM reset won't help. Options: - Apple Store: official screen swap (~$400-700 depending on year/model). - Authorized repair or reputable shop for cheaper parts. Backup data first if it still boots. What's the model/year?
-
Purewww (@neonpinkbag) reported@letsblinkit , order ID - ORD56136136625 I ordered an apple earphone and the seal of the product was broken. I spoke to the customer support and they advised me to check the authenticity by going to an apple store, isn't your app running because for customer convenience?
-
Terry Hamilton (@TerryH38609) reported@johnnylocal @WallStreetApes I buy a new iPhone fully from the Apple Store and it lasts 6 years with 1, maybe 2 battery replacements. Lol yeah some women will buy a new purse every few months. This is an American thing. I grew up in Canada and they don’t let it get this dire. My cousin had terrible habits
-
A (@kohlisflagella) reported@111ris_ The moment I saw your tweet my battery immediately goes down to zero Then I immediately rushed to my nearest Apple Store to buy new limited edition APPLE DIAMOND in my lambo revuelto instead I could have just re-charged my phone again, I'm such a silly 6'3 bruhhh....
-
Vishal (@Vlenol143) reportedBought an iPhone 17 Air on April 27 from Dubai. Facing continuous bugs/issues from day one. Visited Apple Store in India, all updates/checks done, but issue still persists. Need proper support and resolution.@Apple @AppleSupport
-
Komail Haider (@actuallykumail) reported@carbonbuns literally had the same issue. i went to the apple store bec my friends works there and he said iphone 14 has one of the worst batteries created by apple
-
Dipam (@Dipam_tweet) reported@chiragbarjatya Bro, you should get your iPhone checked at the Apple store. There might be a cooling issue in your phone
-
brick 🧱 (@brick_factorial) reportedconcerned mostly about the bricked one cus it doesnt have macOS... apple store also couldnt get into it... but the other i think it's just the screen that's broken? idk
-
Cheryl Hunter 🏳️🌈🇨🇦🌻🦋🇺🇦 (@LadyEmmasGhost) reported@Supersonic_Red @refueled Reading your post was such a walk down memory lane. I was just having a conversation about my generation with the Apple Store technicians a few days ago. My partner gets in trouble all the time by refusing to acknowledge how important passwords are.
-
Shubham Kumar (@HeyyyyShubham) reported@kkhushhiii Almost a month back, I faced a similar battery swelling issue. Got it replaced for free without having Apple Warranty. You can get it too at Apple Store or Apple Authorised Resellers
-
Erika (@ItsErikabYo) reportedNext few months and I take elliana to Highpoint I’m going to the Apple Store I’m gonna ask how much for a new battery for my watch and if they can fix the speaker for my phone calls, I will also look at repair shops and see what’s the best quotes
-
AndyUSA (@AndyBran) reported@Roger_Minorger @ChudTheBuilder @Chimpnouts Oh….i don’t really want to say it….unless I’m getting down to some 50 cent or some black guy pisses me off calls me boy or ***** because let’s say….i stop him from gang robbing an Apple Store or CVS….
-
djmikeslice (@Djmikeslice1) reported@AppleSupport I’ve now spent over 6 hours between Apple Store visits and phone support regarding an unresolved trade-in/store credit issue involving my iPhone upgrade. Senior Advisor escalation still has not resolved it and promised callbacks never occurred. Looking for Assis
-
Darla Waite 👀“EYES,WIDE OPEN! (@darla_waite) reportedAnybody else having trouble with their Apple phones?. mine stopped recognizing me, and the only way to repair it is to drive two hours to the city to an Apple Store ! I guess it’s time to order a new phone! I’m not spending $1.82 a liter to drive two hours
-
andrew engler (@aerockrose) reported8. Hire from hard mode. McNeill challenged hiring Apple retail people for Tesla. Apple store workers were often "order takers." He wanted Microsoft store people selling a slate two doors down from a MacBook Air. Hard products reveal real sales ability.
-
𝓙𝓮𝓶𝓶𝓮 (@Jem758) reportedI just got airpods from them that do not sound like those I tried on in the apple store. The sound is terrible on phone calls and the range seems poor. I am testing them as I type to check battery life.
-
Simon (@complexsimon) reported@mweinbach Just be honest. If you walk into an Apple Store with a one year device, or a 5 year device. The five year device is upgraded because the battery is old, it’s slow or not supported and they need something new. They’re not the one you’re selling the improvements to.
-
Robbwith2Beez (@Robbwith2beez23) reported@ChrisKlemmer @ChrisKlemmer just tell him where the nearest apple store is and he will have a melt down and storm out
-
Dami Dina (@DamiDina) reported@PaulGugAI I could get one at the Apple Store I think the thunderbolt to usb thing is broken / old or has too much dust or something You’re right I could get a new one haha I’ll confirm today
-
westvillagecap (@westvillagecap) reportedCar broke down otw the apple store I'm going to 808
-
Jen! 🐭 (COMMS OPEN) (@jengleeart) reported@Absorbantsy That’s what happened to my first one :( the current one connects to my neighbours iPad just fine, just not mine for some dumb reason. I don’t live near any Apple Store so I’m relying on phone support and it’s been painfully slow 😭 slowly resenting apple tbh
-
Modestas (@modestasraz) reportedCrazy, I was searching the Apple Store for an app like the one I'm building with 0 results, and just today - 2 popped up. 1 with the exact name I was going with... Atleast I got the .app domain name It's going to come down to distribution once I release
-
Shivansh Aggarwal (@shivansh2308) reported@Vivek_4580ji If you live in delhi. Take your phone with original box to Saket main apple store. They will fix it for you. I have a Japanese variant and they repaired a faulty charging jack for me under warranty. Without BILL!
-
dar (@radbackwards) reported@1x_tech @NVIDIARobotics Much better with sound on… Preferably in your car (unless you drive a civic then go down to the Apple Store and Bluetooth connect to some AirPod Max’s)
-
morgan (@amogoftea) reportedI'm crying at one half of the server trying to contain Maximus, meanwhile Katie, Fariis & Ishan are doing a push up contest in Fariis's new apple store 😭 #qsmp #qsmp2
-
Ecrir Twy'Lar (EVE Online) Broven/Dunnir (WoW) (@twylarecrir) reportedHey @Apple, fix you account recovery system. It doesn't work. Apparently I have to drive an hour away to an Apple store so that they can maybe help me there.
-
BIGFISH (@bigfish150Hz) reportedApple Store no go get billing problem ke
-
• Zonite 🥀 | #OnePiece (@zonite_) reported@RusticGamingYT The game is not available on the Apple Store, they may be trying to fix it.
-
Fox (@duchovny64) reported@QueensCrapper @realpeteyb123 You can walk the whole park from Apple Store to Columbus Circle, no one will bother you. Central Park is no problem. The ******* immigrants in midtown are!
-
Sarah 𓅪 (@sarahbuckley91) reportedWill the Apple Store fix iPhone issues with the battery, does anyone know?!