Apple Store

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Apple Store Outage Chart 01/23/2026 22:05

At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

  1. Website Down (53%)

    Website Down (53%)

  2. Errors (37%)

    Errors (37%)

  3. Sign in (10%)

    Sign in (10%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
CanadaNorth Vancouver Errors
United StatesBoston Website Down
United StatesFort Collins Website Down
EcuadorMachala Errors
United StatesHyattsville Errors
BrazilJoão Pessoa Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • kshatriy4u क्षत्रिय( भारत का प्राचीन पहचान) (@kshatriy4u) reported

    @amazonIN Never purchase any item of apple from amazon - after any product problems, amazon will not listen to customer, they will simply tell u to move to Apple Store nearby- my experience with amazon is totally ****, they sell all brand product on festive time that’s totally low quality

  • FreequentFlyr 🦃Free-quent🥧Flyer🦃 (@FreequentFlyr) reported

    Apple really could use a “i just found this phone” button instead of the idiotic “find my iphone”. If the phone just had a number you could pull up to call I wouldn’t have to take it down to the apple store and the owner wouldn’t have to go pick it up

  • WarReadyyy Алдин (@WarReadyyy) reported

    @AMneundrei He take it off Apple Store so the app doesn’t get taken down

  • NieCourt Courtsideview (@NieCourt) reported

    I barely use my AirPods, and im always complaining about my old headphones not working, so mario went to the Apple Store to buy me new headphones w/the wire even tho he can’t understand why i barely use the airpods. I stan a problem solving king 😭

  • dugboticus Alistair Duggin (@dugboticus) reported

    Just been to the Apple Store. £1500 to fix a water damaged MacBook Pro. Absolutely gutted! It still works - but could apparently pack in at any time.

  • vegan_og The OG Vegan (@vegan_og) reported

    @AppleSupport Your Alderwood store got it sorted. Processed an exchange. They could not get it to charge either and the apple store diagnostic tool would not run in it. Manufacturing issue it seems.

  • develogue Alan Gorton (@develogue) reported

    @patao_ @jaredpalmer Apple Store. Manchester. Genius Bar. Xmas 2015. “We really can’t see any problem with your SSD drive. Let me run some diagnostics…” 💥

  • hayleypenny Hayley Pendergrass (@hayleypenny) reported

    Who else remembers when you would go to the Apple Store just to login to our FB/Twitter and update our status saying “typing this on an iPhone #”? Ah the memories… anyways typing this from my new #iPhone14Pro

  • elitistsadgirl shikha (@elitistsadgirl) reported

    went to the apple store with a broken screen and said “my laptop has a physical issue but emotionally it’s okay” i meant software… I meant the software was okay.

  • NitinUp13201714 Nitin Upadhyay (@NitinUp13201714) reported

    @AmazonHelp I have visited the Apple Store & discussed the issue with them but they refuse to take accountability for a product purchased from a third party. They have refused to make a replacement and I have been struggling with customer care executives. Who is to be held responsible now?

  • KinChanPhotos Kin Chan (@KinChanPhotos) reported

    @Apple store in Thailand (centralworld) has taken payment for an iphone 14 pro and refused to release our product until they send an email to us to collect the phone, even though we have been waiting at the Apple store for 3hrs. This is terrible customer service. #applethailand

  • karch ron mccamish (@karch) reported

    @_ryannystrom I haven’t had a problem. Bad pair? Time to visit the Apple Store?

  • Kristen_Howe Kristen Howe's editing Falling for You this summer (@Kristen_Howe) reported

    Back from the Apple store with my old laptop. If I have more trouble with it, I'm going to kiss it goodbye for good.

  • kshatriy4u क्षत्रिय( भारत का प्राचीन पहचान) (@kshatriy4u) reported

    @amitmitm @amazonIN Never purchase any item of apple from amazon - after any product problems, amazon will not listen to customer, they will simply tell u to move to Apple Store nearby- my experience with amazon is totally ****, they sell all brand product on festive time that’s totally low quality

  • rjurney Russell Jurney 🇺🇦 (@rjurney) reported

    At @Apple store :( "Because the iPad won't turn on, you have to wait 3-5 days for a repair." "I have AppleCare+. I don't care about your internal problems. I want an immediate replacement. that I purchased with AppleCare+ every month." "Not how it works..." cc @Apple boooo :(

  • kshatriy4u क्षत्रिय( भारत का प्राचीन पहचान) (@kshatriy4u) reported

    @cavijaybishnoi @amazonIN Never purchase any item of apple from amazon - after any product problems, amazon will not listen to customer, they will simply tell u to move to Apple Store nearby- my experience with amazon is totally ****, they sell all brand product on festive time that’s totally low quality

  • elimairead Denise Brennan (@elimairead) reported from Nyack, New York

    @tdersmom @TribelSocial It was so so easy for me. Not sure why you are having issues. Google play and Apple Store is where you can find the app.

  • rinflowers_ bee! (@rinflowers_) reported

    @2wo2rucks wtf 😭 unless that's just an apple store issue, ik they have like 17+ for twt or smth when twt itself says it's actually 13+, i doubt they'd be letting 17yos on a dating app cuz that's p dangerous imo

  • anilsharma1671 Anil (@anilsharma1671) reported

    @Apple @AppleSupport @tim_cook Is it a crime to not have the original receipt of the purchase? Apple store refused to work on macbook pro for removing/bypassing the firmware lock problem I got while upgrading ios on a laptop I have been using from 3 yrs

  • kshatriy4u क्षत्रिय( भारत का प्राचीन पहचान) (@kshatriy4u) reported

    @shwetabh_shukla @amazonIN Never purchase any item of apple from amazon - after any product problems, amazon will not listen to customer, they will simply tell u to move to Apple Store nearby- my experience with amazon is totally ****, they sell all brand product on festive time that’s totally low quality

  • Ivimartha Ivonne Bambrough (@Ivimartha) reported

    @daveyates @Apple I just got a new iPhone. Disabled vpn on old phone, as advised by Apple Store, and had same issue with new phone not restoring properly. Then I deleted vpn app and within minutes all was restored. Downloaded vpn app again, all working fine.

  • erinmikail Erin Mikail Staples (@erinmikail) reported

    @rijkvanzanten @browsercompany hmmmm... I’m wondering if it’s a user error/trip to the apple store needed... I’m getting the “computer taking flight/all fans on” when I’m using it. 🙃 And only had the browser open, no other programs 🤔

  • IamSean95 Alrighty (@IamSean95) reported

    @OstynHyss @SnazzyQ I bet I have a hardware problem and it’ll get progressively worse until it just doesn’t wake up one day and I have to go to the Apple Store and wait for a replacement and then restore from an iCloud backup and everything will be annoyingly fine.

  • alon3atmidnight h ੭* ੈ♡‧₊˚ (@alon3atmidnight) reported

    WILL APPLE STORE FIX MY PHONE TOMORROW

  • DanielNations Daniel Nations (@DanielNations) reported

    I had a problem with iPhone not charging. Took it to actual @apple store. They fixed it for free.

  • QQuarts Kwame Kwarteng (@QQuarts) reported

    @SrivastavaMehul @zomato @letsblinkit Hello …. I have being trying to purchase your app on Apple Store but the purchase link is not working

  • freitag Chris Freitag (@freitag) reported

    @hvyboots Took it to Apple Store. Genius tried the usual ways and it didn’t work, went to the back and came back, clicked those buttons in that order and there was the white logo. Said another person told him it’s a known problem.

  • XXBunnieLoverXX Kelsey 🌻 (@XXBunnieLoverXX) reported

    I don’t know what to believe anymore. So Apple shipped my package as of yesterday. The only problem is Apple Store app say November 1-8 again, but shipped. Apple tracking says by October 31st. Then UPS which is what it is being delivered by says estimated delivery of 25th October

  • urchilla01 KWEKU THE HUSTLER, FOCUSED ON SELLING PETER OBI (@urchilla01) reported

    Guys please, while waiting for Peter Obi to come in & fix our health sector, remember to use code KWEKU10 to access 10% discount on the @DRO_Health platform, where you can get virtual medical consultations for fees from as low as N2500 Download from Google or apple store

  • smilerrita smiler (@smilerrita) reported

    @BelkinCares Hi I have a damaged Belkin screen on my iPhone and have been waiting for my replacement under my warranty since September and still have not received it .You keep saying it’s out of stock can’t you just issue me a Credit so I can go to my Apple Store and get it fixed