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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (40%)
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Errors (37%)
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Sign in (23%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Estelí |
Sign in | |
 Hamburg |
Errors | |
 Jaipur |
Errors | |
 Menomonie |
Errors | |
 Dundee |
Website Down | |
| St. Louis |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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OptionsPlay
(@OptionsPlay) reported
If you walk into an Apple store and offer $950 for a $1,000 phone and no one takes you up on your offer, you can't just blame it on a lack of liquidity. It's the same with your options orders, liquidity is almost never the issue, revisit your price! #OptionsTrading
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FRESH_OW
(@JoshuaK19928704) reported
@AppleSupport Hello again i would like you to help me if there is a way to disable my Screen Time because I cannot figure out the passcode and I was wondering if you can disable it digitally or do i have to go to an Apple Store to fix that?
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Holly 🤠 | LATIFI P7
(@lentaholly) reported
@madearunforit take it to your nearest apple store, they should fix it or replace it for free
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kate
(@mikasogynist) reported
nah u know what i just got paid gonna pop down the apple store rq AND BUY AN IPAD SO I CAN START DIGITAL ART FINALLLYYYYYY
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Rich T
(@wittman98) reported
@NobodyPet @Feisty_Ginger_6 Having a similar issue here with an old iPhone. Did the Apple Store have any suggestions?
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Jack Lang
(@LangsFeed) reported
also love how everyone at the genius bar of an apple store is a millenial with the computer hardware knowledge of a 16 year old who watches LTT so if you take your computer in to be fixed there's a 90% chance they won't be able to fix it and will tell you to just buy a new one
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Nancy Jean
(@njean416) reported
@ProjectLincoln @AVindman Seems that the podcast is not available in Canada. Too bad. I was able to listen to your small attached clip, but get error messages every time I try to access the podcast in the apple store. Sigh.
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Kobs
(@kobi_kobsen) reported
@faberast @expertsleepers @AntelopeAudio Bad comments on the Apple Store and I know that problem. I had the same problems with another company. I will never again support characters like that.
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Peter N Lewis
(@peternlewis) reported
The scroll wheel doesn't scroll the new Apple Store web page. WTF? Each time you scroll the page a little it gets stuck on a sideways scrolling list and stops vertical scrolling. So broken.
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🤖
(@nate_arodriguez) reported
And not the apple store lol I hate making scheduled visits and all that just fix my **** now 🙃
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Naomi
(@lacespace_) reported
Welp tried to repair the disks and reinstall Mac OS. But the storage drive isn’t even being recognized. Going to the apple store tomorrow hopefully they can fix it.
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Ahmad Hassan
(@tweetccie) reported
@AppleAfrik I bought Mac Air but faced issues with the display every 2nd or 3rd month. It's better buy other Apple device instead Mac Air. #Apple. One of Apple store person told me he can damage devices without touching it.
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Ignis, Aspiring to Aspire.
(@EtIgnis) reported
@cigarsandlegs Oh they can be broken too. You'll have no official support or recourse if the device bricks from a dodgy non-apple store app. But anything can be broken, humans are weird like that. Tell them it's impossible and they'll risk killing themselves to prove otherwise.
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Gabrielle Nicole Pharms
(@gabbynikki) reported
@CookiePie0402 I'm having to break down and take it to the Apple store. I'm so upset. I've done the update and it's still acting up. 😢
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Ahmad Hassan
(@tweetccie) reported
@sharunkuhar I faced many issues with my Mac Air. Every 2nd month I was going to Apple store for repair. 8 or 9 times display broke. I never faced issue with Mac Book Pro. I ended paying extra to upgrade it.. #Apple
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Laura Holland
(@LauraHolland) reported
In case anyone is trying to contact me, my iPhone is ***** at the moment. Apple store appointment soon, so hopefully will be back on it. Least my screen time will be down today I guess.
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Kiyomi
(@Kiyobeach) reported
@Apple Wow - I'm a loyal customer since the iPhone first came out and now the Apple store at Barton Creek has flagged me because they gave me two broken replacement phones in a row. I'm being punished for terrible customer service and bad products given to me. So frustrated!
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Benny Chew
(@bennychewNL) reported
@AppleSupport Thanks for your reply! I don't think my Mac has any problems to be honest. Just tested this (the new Apple Store page) in Safari Big Sur on another M1 Mac of a friend. The scrolling was also not working correctly. The mouse is a Logitech (m705).
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Steve Temple
(@Steve_Gibe) reported
Took my iPhone 11 Pro to Apple store to fix cracked back. It’s £519 to get a complete replacement! These “old” models are difficult to repair apparently but they’ve sorted it on iPhone 12. It’s one generation ago it’s not an “old” model. I did not walk in with an iPhone 2
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Fabian Bolte
(@fab1An) reported
Update (not really): Apple Store page scrolling is still broken for devices with a scroll wheel.
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froggie puffs
(@puffscrossing) reported
If my phone auto corrects to something that makes no ******* sense one more time I’m gonna burn down the local Apple store
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Vanessa Y
(@VanessaY999) reported
and I confirmed this should be fine with the staff at the Apple store. But after 3 days of the repair, my display got the same issue again so I went to the Genius Bar again and they told me they found a water damage in my phone so there’s nothing they can do
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Rare Boy
(@Rare_BoyYT) reported
I spent two hours at the apple store to “fix” my navigation system, the guy goes “that’s should fix all of your problems”. I get in my car annnnddd it still doesn’t work. You don’t know how PISSED I am right now. I wouldn’t be mad if they fixed it but 2 hours for nothing to work!
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julia KIANA DAY
(@harrysprmanager) reported
lee from the apple store who helped me fix my phone i hope you get a raise <3
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Cece Harris
(@CeceHarris18) reported
Nearest #Apple store (Penn Square Mall) and was instructed to call #AppleSupport there in the store. I pulled my mask down enough for them to understand me while I was on the phone, which wasn’t an issue for the first 20 minutes. Support told me that I needed to go to a store
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Kris-t
(@kr1ssa_krae) reported
@bee__witched Yes. I had to go to the Apple store for them to fix it but they wound up just replacing the phone
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me again
(@quinncoherent) reported
@AsherHBaron there’s a hardware issue with a lot of them. bring them into the apple store for testing and they’ll replace them for free if it fails
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ELI 🍊
(@hellosunnycore) reported
@liadoodles problem is I couldn't make it to respond at all to even get it into recovery mode! but the apple store in my area had an opening so I'm hoping they can work some magic 🥺
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OptionsPlay
(@OptionsPlay) reported
@aggus970 Liquidity is misunderstood. Liquidity is almost never the issue, it's the price that you want. Change your price and you'll find plenty of it. It's kinda like walking into an Apple store and ask to pay $950 for a $1000 iPhone and then saying that there isn't enough liquidity...
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Emilio Myles
(@Emilio_Myles) reported
@TheRealKelso_ @jtvion I had this issue then was told by someone at the apple store to buy some “tak mounting putty” to press on the airpod “mesh” to clean it n surprisingly that **** fixed the issue of one of my airpods getting progressively lower over time