Apple Store status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

• Errors (38%)
• Sign in (33%)
• Website Down (29%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Montréal	Errors	19 days ago
Ciudad López Mateos	Sign in	1 month ago
Quito	Website Down	2 months ago
Guayaquil	Sign in	2 months ago
New York City	Sign in	2 months ago
Malibu	Website Down	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex (@lalexco) reported 8 minutes ago

  @RyanHatesGovt the dont even know how to format a computer, or install anything that does not come up with the Apple Store or Windows Store, terrible video

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  Pablo (@pablo_devs) reported 9 minutes ago

  @samgeorgegh Eii na what problem are the licenses going to solve that our current educational institutions failed to? Na deploying on Apple store koraa y3 s3n? What value are you offering?

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  hunter (@hxxntrr) reported 10 minutes ago

  You can walk into any Apple Store in America, buy $50,000 in MacBooks and iPhones on 0% business credit cards, and resell every single item for 85 to 95% of retail on eBay, Swappa, and Facebook Marketplace the same day. Cash in your bank account by Friday This is how people convert 0% credit limits into liquid cash without Plastiq, without Melio, and without paying a 2.85% processing fee The Apple Store accepts credit cards for purchases up to $50,000. No questions. No ID beyond what's needed for Apple Pay. You walk in, buy 8 MacBook Pros at $2,499 each, and walk out with $19,992 on your Chase Ink Business Unlimited at 0% APR List them on eBay as "Brand New Sealed" at $2,199 each. They sell in 24 to 48 hours because sealed Apple products have the highest resale velocity of any consumer electronics on earth. People buy them because they're getting a $300 discount on a product that never goes on sale $2,199 x 8 = $17,592 in eBay revenue eBay + PayPal fees (13%): -$2,287 Your net cash received: $15,305 You spent $19,992 on a credit card. You got $15,305 in cash. You "lost" $4,687 "That's a terrible deal" No. You converted $19,992 in credit into $15,305 in LIQUID CASH at a cost of $4,687. That's a 23.5% conversion fee Plastiq charges 2.85% but has a $100K annual limit and many payees are restricted. Melio charges 2.85% but some payments take 5 to 7 days and large amounts trigger manual review The Apple resale method has: No annual limit (buy as much as they'll sell you) No payment restrictions (it's a retail purchase) No manual review (it's a credit card transaction at a store) Cash in your bank within 3 to 5 days (eBay payouts are fast) And you can improve the conversion rate dramatically: iPhones resell at 92 to 96% of retail (better than MacBooks). A $1,199 iPhone 16 Pro Max sells for $1,050 to $1,100 on Swappa within 48 hours. That's only a 5 to 8% loss after fees iPads resell at 88 to 93% of retail AirPods Max resell at 85 to 90% Apple Watches resell at 82 to 88% The optimal mix for maximum cash extraction: $30,000 in iPhone 16 Pro Max units (25 phones at $1,199): resell at $1,080 avg = $27,000 - 13% fees = $23,490 net. Loss: $6,510 (21.7%) $20,000 in iPad Pro units (10 iPads at $1,999): resell at $1,799 avg = $17,990 - 13% fees = $15,651 net. Loss: $4,349 (21.7%) Total credit card spend: $50,000 Total cash received: $39,141 Conversion rate: 78.3% Effective "fee": 21.7% "21.7% is way worse than Plastiq's 2.85%" Yes. If Plastiq works for your use case, use Plastiq. The Apple method is for when you need: More than $100K liquidated (Plastiq has limits) Cash in 3 days not 7 No paper trail linking credit cards to bank deposits through a payment processor (the cash appears as eBay/PayPal revenue, not as a Plastiq transfer) Amounts above $25K per transaction (Melio flags large single payments) The people doing this at scale aren't converting $50K. They're converting $200K to $500K across multiple Apple Stores, Best Buys, Costcos, and authorized resellers. At that volume they have eBay stores with Top Rated Seller status, which reduces fees to 10.5% and pushes the conversion rate to 82 to 85% There's also the Amazon Retail Arbitrage version: buy Apple products at retail, sell on Amazon as a third-party seller, Amazon pays out every 2 weeks. The conversion rate is similar but Amazon's customer base is willing to pay closer to retail for the Prime badge and the Amazon return policy A guy in our network converts $80K to $100K per month from credit cards to cash using this exact method across Apple, Costco, and Best Buy. His blended conversion rate after eBay fees and marketplace fees: 81%. He converts $100K in credit into $81K in cash every month $81K in cash from $100K in 0% credit. His "cost" of $19K per cycle is his equivalent of a processing fee. He treats it as a cost of capital. $19K to access $81K in free cash for 15 months = effective annualized cost of 18.6% "18.6% is expensive" Compared to what? An MCA (merchant cash advance) charges 40 to 150% effective APR A hard money loan charges 12 to 18% + 2 to 3 points A personal loan at 680 score charges 15 to 24% APR A credit card balance at standard APR: 24.99% 18.6% annualized for UNSECURED CASH with NO APPLICATION PROCESS, NO UNDERWRITING, and NO REPAYMENT SCHEDULE beyond minimums at 0% for 15 months is cheaper than almost every alternative source of liquid capital for someone without assets to collateralize And the credit card rewards on $100K in Apple Store purchases: roughly $2,000 to $3,000 in points. That drops the effective cost to 15.6 to 16.6% btw the IRS doesn't track retail purchases on credit cards. The purchase shows up as "APPLE STORE #R123" on your credit card statement. The eBay revenue shows up as income from your eBay seller account. If your LLC is the eBay seller, the purchase is a "business inventory expense" and the revenue is "product sales." The accounting is clean this is the emergency version of the liquidation play. when you need cash in 72 hours, can't wait for Plastiq, and need more than $25K. you walk into Apple, buy everything they'll sell you, walk out, list it on eBay, and have cash in your bank by Friday. the most liquid asset in America isn't gold or bitcoin. it's a sealed iPhone lmfaooo (we get 700+ score business owners $100K-$250K in 0% business funding. how you liquidate is your business. we build the capital stack. link in bio)

• 
  Mary Coyle (@MaryCoyle479264) reported 12 minutes ago

  @Skriptkeeper17 START POSTING THE TAIL #, THE COMPANY, FLIGHT INFORMATION. PULL THE APP DOWN ON APPLE STORE. WE NEED TO FORWARD ALL TO THE CEO'S OF THESE COMPANIES.

• 
  Freedom 2 Fart (@Freedom2Fart) reported 14 minutes ago

  @allegrajacchia @monetization_x Allegra, key issue!!!: this is why we are trapped paying $50 for premium plus through Apple Store. They will not let you go unless it lapses. 𝕏 needs a workaround because many of us sign up on the app and get locked in at $50. I can only move to the $40 if I let my premium lapse and as result my monetization. At that point 𝕏 loses its stickiness.

• 
  CoachAlija (@TurkovicAlija) reported 14 minutes ago

  My MacBook Pro just stopped working from error messages to having these options and tried it all - see image. Also ran diagnostics, spoke to Apple Support last night and took the mac to apple store today - they were not able to help! They couldnt find the storage device - thats it. I’ve used @grok thus far + @AppleSupport phone & in-store support. Who can help and get me past this problem?

• 
  Paris (@SurveyWhorps) reported 17 minutes ago

  My iPod video stopped turning on years ago. I wonder if I can take it to the Apple Store and get them to fix it.

• 
  Hi (@normalfunguy) reported 17 minutes ago

  woke up and starting scrolling on my phone, then the screen suddenly went black and nothing i can try fixes it even though everyone online had all the other solutions fix it for them im so annoyed i have to go get destroyed at the apple store

• 
  System Settings (@app_settings) reported 22 minutes ago

  @techdroider @ImagineApplePR yes.. third party service providers are allowed to ask you for stuff like that use the Apple Support app to find an Apple Service Provider near you (or go to an Apple Store). they’ll fix it lol

• 
  Dipam (@Dipam_tweet) reported 23 minutes ago

  @chiragbarjatya Bro, you should get your iPhone checked at the Apple store. There might be a cooling issue in your phone

• 
  Kamil Uğraş Türkoğlu (@kuturkoglu) reported 26 minutes ago

  I’m in Turkey and I’ve been buying from the Apple Store for years without any delivery issues. I placed an order on May 1st. UPS later claimed my address was incomplete. The problem is: my Apple account address is fully detailed, and previous Apple orders were successfully delivered to the exact same address. I called Apple Support and was told they would handle it. Shortly after, I received emails telling me to contact UPS myself. As a customer, my responsibility is to place the order and pay for it — which I already did. Why am I expected to manage Apple’s shipping operation? Today I called Apple Support again, and during the conversation the call was either disconnected or ended by the representative. This is not the “premium customer experience” Apple promotes. Right now, it feels like the customer is simply being left in the middle of the problem. @Apple @AppleSupport

• 
  𝕓.𝕡🪁 ⃤🦄 (@coldbrew5ever) reported 26 minutes ago

  @politigaymer I used to work at the Apple Store Genius Bar and they would definitely do that under extenuating circumstances (or when they couldn’t figure out the issue). But they would most certainly let you know if they did because it would improve your perception of the brand and service.

• 
  MR JEM LIMITED 🛠 🪖 (@MRJEM0306) reported 27 minutes ago

  @sirmapy Official launch?.. I hope you were able to resolve the Apple Store issue on Peniremit.

• 
  Usman Mamman Nassir (@ussymula) reported 27 minutes ago

  @BrownScorpio__ She could do it within the comfort of her room. Let her download the NIS Mobile application from play-store or Apple store. Furthermore, she could do the contactless biometrics using the application and send her old passport down to Nigeria High Commission London

• 
  Aeryn is on Other Blue Site (@AerynChristie) reported 30 minutes ago

  7. As a further courtesy, I'll give you one week from tomorrow (Which will be 5/8/26) to issue a refund to me and properly label the items in your app's store. After that, I will report the violating lootbox mechanics on both the Play store and the Apple store. 8/8

• 
  David CA6 ~ VTuber Clipper & Software Dev ~ 💫💥 (@david_ca6) reported 31 minutes ago

  MacBook screen broke on Monday... I need it to work... So now I can't use it without an external monitor... Had to go to the Apple Store (1 hour drive)... was told I need an appointment... earliest one was Wednesday (today)... ... At the appointment... I'm ready to pay for the fix... but they refuse to fix it... because the laptop was previously opened... by an Apple employee to replace the defective battery 6 months before... They recommend buying a new MacBook... my macbook is not even 2 years old... and I don't have the $$$ for a new equivalent laptop right now... and Apple just refuse to sell me the LCD or top assembly... So now I need to order a $300 screen from a sketchy seller on AliExpress and hope I will receive it... one day... and that it will work... or not have a laptop anymore... I hate laptop manufacturers...

• 
  Preston Jong (@prestonjong) reported 32 minutes ago

  Nordics in South Park Mall Charlotte NC, or seven foot tall Swedish Star Wars cosplayers? I did my best to use AI to help me recall what they looked like. My family and I were walking to the Apple Store. I have no memory of reaching the Apple Store. My last memory was “They look like those tall Nordic beings I’ve seen before. She is so hot! Oh wait, they are telepathic and the men are very jealous.” That night I had a dream of them and they invited me to board a saucer shaped craft on the edge of a cliff. But I declined and they were surprised. The next day at work I came down with a rash on my hands and feet . By Wednesday that week I had to take off work and my doctor put me on three types of antihistamines to get the swelling to come down.

• 
  georgie 🪼 (@takiiapple) reported 39 minutes ago

  phone broke took it to apple store me and guy in apple store just ignore the ao3 tab open whilst he’s trying to fix my phone

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  rmendonca.somi (@RonaldoMen4691) reported 41 minutes ago

  @FearedBuck If he was in an Apple Store, wasn't it supposed to be him buying an iPhone? Didn't get the problem here!

• 
  Ryan.S (@Ryan_Lee89) reported 42 minutes ago

  @Lebrewski__ @harryh A hospital receptionist isn’t trained as a doctor same is an Apple Store. Sales person isn’t trained to troubleshoot your issue

• 
  Morningstar 🇵🇸 🔻 (@MissRinaIdrus) reported 46 minutes ago

  @GenXDutchess2 @RadioWatermelon I mean, that’s how I downloaded discord many many years ago. Someone sent me a link to a discord server. I didn’t have a discord account at that time. And when I click on the link, a menu popped up asking me whether I want to download discord and it took me to Apple Store to download discord.

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  Parenthood: Impossible (@LongstaffA) reported 47 minutes ago

  @WallStreetApes @JohnRavenda I believe this. I had my prior iPhone it was working fine no issues whatsoever. One night it notified me of upcoming update. I picked up my phone in the morning and it would not turn on. Brought it to Apple store they told me they could not fix it.

• 
  Robbwith2Beez (@Robbwith2beez23) reported 49 minutes ago

  @ChrisKlemmer @ChrisKlemmer just tell him where the nearest apple store is and he will have a melt down and storm out

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  Maxrim Dyvite (@sillybillyn) reported 50 minutes ago

  @iVRy_VR How did you resolve the issue with Apple store review

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  Z (@c0usc0ush8r) reported 51 minutes ago

  @NateGchi hmm thats weird honestly. havent had that issue with my pros 2nd gen (just joking tho). maybe take them to apple store?

• 
  Tony (@Tonyghfb) reported 52 minutes ago

  I’m here at an Apple Store at the Genius Bar table where customers sit awaiting for a tech to come and solve the customers problem. Steve Jobs literally created a product that has every single walk of life at this table in a temporary space of unity. God bless that man💯

• 
  Shubham Kumar (@HeyyyyShubham) reported 53 minutes ago

  @kkhushhiii Almost a month back, I faced a similar battery swelling issue. Got it replaced for free without having Apple Warranty. You can get it too at Apple Store or Apple Authorised Resellers

• 
  Rupali C (@rupalichawann) reported 59 minutes ago

  15 days into owning an iPhone 17 Pro and facing extreme heating issues even on calls. Visited Apple Store BKC hoping for support, but was simply told this is “normal behavior.” That response is more frustrating than the issue itself. @AppleSupport @Apple

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  Scott Elder (@ScottEl28053565) reported 59 minutes ago

  @Kate__KC @Sassafrass_84 @PigWar You are right about that. My son used to work at the Apple store fixing people's phones and iPads. He would talk about how easily they are broken, but then run out as soon as the new one hits the market and buy it. I hate to admit it, but I had my Blackberry until I was required to get my emails on my phone. I went out and got a Galaxy S4. Kept that for over 11 years.

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  The Suburbanist (@The_Suburbanist) reported 60 minutes ago

  "Roads are incorrectly priced" 10 people want 5 apples at the government apple store. So the govt sets a price cap of 5 cents and we have an apple shortage. Allowing the price to be determined by auction would relieve the shortage by allocatimg the apples to those who value them the most, but the basic problem of having only 5 apples remains.