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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (52%)
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Errors (39%)
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Sign in (10%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Boston |
Website Down | |
| Fort Collins |
Website Down | |
 Machala |
Errors | |
| Hyattsville |
Errors | |
 João Pessoa |
Errors | |
| The Bronx |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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𝚔𝚎𝚢𝚏𝚘𝚋
(@keyfob256) reported
@spinnellii if that's the issue and it's not too far out of warranty, apple store may replace for free. Worst case you can use the mic on the side that works properly for a while.
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Anders Hanhan ✊
(@AndersHanhan) reported
Anybody else have to bring their Apple devices in constantly because they randomly stop working? Waiting in an Apple Store to fix one of my devices for the third time this summer...😡
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Avenger2108
(@Avenger2108) reported
@JessTheGemini Trip to the Apple Store to fix your watch 🙃
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nidal ronnie
(@nidalronnie) reported
@SarahJamieLewis Somewhat related… please format/delete your iPhone before going to the Apple store to get it fixed. Take out the SIM card too. I don’t understand how people willfully unlock their phones and give them to Apple to fix expecting no chance of a breach of privacy. Apple employees
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Doug
(@capwkidd) reported
@Apple So disappointed in customer service at local Apple store, tried to return something and they refused, never had an issue before… Service had been great in the past
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mádisão
(@purnasty666) reported
@ssarahhenryy Is the charging port the only thing not working rn?? BTW I know a good apple store here, it's called OneClick and they do 12 cuotas on mercado pago
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*Live* St0rmr8ge
(@st0rmr8ge) reported
@Apple Instead of phones how about fixing the broken mics on your AirPod line 5 months and 3 pairs all brought to the apple store to recieve a “huh the Bluetooth just doesn’t work.” And why would I spent $80 to send them out when I can get off brand for cheaper and actually functions?
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Charel
(@Fendye) reported
APPLE STORE BURLINGTON CANADA have an issue with mask customer. Even with a mask on, you still have to wear their custom mask. Either that or the BLK customers have to wear their mask.
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Leonard Dominguez
(@feriadelaluna) reported
@TraceyM0802 @Apple Why is Apple so hard on people? Shouldn't they help you recover your password or give you another way to sign in? I'll stay with Samsung. My friends are always going to the Apple store with problems on their phone or tablet.
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jules — marius lovebot
(@xiaosmeow) reported
i literally tried everything to switch my apple store region to US so i can download tkrb on my phone.... but its not working rip anybody want to dm their US phone number so i can get kogi in game🥲
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Zula The Dark Pharoah
(@master_zula) reported
@Apple NEW IOS UPDATE 9273838 AND YET WHEN I F*CKING TYPE “OB” ON ACCIDENT YOU HOMUNCULUS’ THINK I’M TRYING TO SAY “IN” IF I WAS TRYING TO SAY IN THEN WHY ******** WOULD I TYPE AN O AS THE FIRST LETTER. EITHER FIX YOUR AUTOCORRECT OR IM BURNING DOWN THE NEXT APPLE STORE I SEE.
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Loeko
(@loekos) reported
still thinking about that one time 4 years ago when i went to an apple store, saw someone yelling at the staff because they couldnt fix his macbook, approached him and said "hey can you stop yelling", was told "**** off" and then said "ok ill **** off" and left
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James Sanders
(@jas_np) reported
@PatrickMoorhead @Apple @Samsung It's a value, but it's also comparing a sale price to a non-sale price. If you're close enough to an Apple Store, the service difference might make it compelling, otherwise, it comes down to ecosystem preference—there are valid reasons to choose Android and iOS.
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Francois Ouellette 方老师
(@FrancoisOuell15) reported
@shaunrein I had a problem with my IPad, Apple Store wanted something like 2000 RMB to fix it. Found a small shop in Chengdu that fixed it for about 250, did a great job.
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Abhishek Jhamb
(@AbhishekJhamb10) reported
@AppleSupport please help here it’s my second pair going into same issue ..no help from apple store
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Lorelei Armstrong
(@fusepark) reported
@Apple Just introduce the new MacBook Pros. Mine is down to its last functional port and the Apple Store declined to fix them. One more problem and I'm out of electricity.
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Reading Buses
(@reading_buses) reported
@Philipbutcher1 Hi, there is an issue with the latest update on iOS. We have a fix in progress and once the Apple Store have approved this you will have full functionality again.
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Walker and Will (;
(@DinosaurPasta) reported
@parkermorgan12 Or the fact that they included the Apple store next door, a hotel down the street, etc.
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H🏴
(@aleyaatqhh) reported
Kalau beli dekat apple store memang normally slow processing and shipments eh?
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arman
(@armanxh1) reported
@imStiflersMom i said the same thing too, yet i ended up buying an iPhone again. even though i’ve been having issues with this one for the last three months, despite taking it to the Apple store two times…
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Ami Turingan®
(@ami_hi3) reported
my first world problems be like: having an emotional breakdown because the Online Apple Store in the Philippines doesn’t sell a MacBook Pro with the Korean hangul keyboard…. no, it’s a struggle. really, @Apple should start selling other keyboard layouts than English here..
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Cat Wu
(@_catherinewu) reported
@liuandrewk @Apple I went to the Apple store yesterday and they did jumpstart the firmware for free. They said that the battery and logic board both were broken and needed to be replaced :/
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j.
(@jaynomm) reported
I really have a serious spending problem. I told myself I wasn’t leaving home cause ill spend money & ended up at the apple store with a new phone. Please send help.
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Gauttam Kumar Sahu
(@56f8f574631c4c1) reported
@Apple i bought a apple ipad from online apple store india and i got a defective product from apple but apple customer support is not responding for the issue ..apple said as per our policy we will not return the product so plz remember apple your policy is not above indianlaw..
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Egil
(@xep97) reported
@iupdate Please take it to an Apple Store to see if they will fix it
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ivy
(@ivy72802913) reported
@Apple I feel so let down by Apple completely. I purchased AirPods online from the Apple store in February, 6 months ago. I started having issues with it, took it to the Apple store. And first the technician told me my AirPods where fake and that's why it won't work, and made me
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pippy k
(@Pippykee) reported
@Apple my year old Mac has just stopped working. Live chat can’t fix it. I’m in lockdown so can’t take it anywhere except the Apple store in my 5km radius which is closed due to lockdown. This isn’t acceptable. Why pay all this money for this?
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NOOR E MOHAMMAD SHAIK
(@NOOREMOHAMMADS1) reported
I have purchased mag charger for 4500 INR and its not working wth adapters. I have taken the same to apple store and tried all the adapters available and tried other mag charges also. NO MAG CHARGER IS WORKING WITH ANY OF THE ADAPTERS. Apple india team punam and syera are waste.
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1 Dream
(@qureshi_lac) reported
@journeydan You're crying about slow load times when the Apple Store is known for going down without warning.
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Kingston
(@astronautcloud) reported
We can do Clean Slow All models for 90$ UK🇬🇧 Spain🇪🇸 South Africa🇿🇦 Germany🇧🇪 Sweden🇸🇪 Only this countries All Sold by #except Apple store High Sucess Guaranted✅ Accept Bulk✅ Payment Skrill BTC