Apple Store status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

• Sign in (35%)
• Website Down (35%)
• Errors (31%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Montréal	Errors	10 days ago
Ciudad López Mateos	Sign in	25 days ago
Quito	Website Down	1 month ago
Guayaquil	Sign in	1 month ago
New York City	Sign in	1 month ago
Malibu	Website Down	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon (@complexsimon) reported 1 minute ago

  @mweinbach Just be honest. If you walk into an Apple Store with a one year device, or a 5 year device. The five year device is upgraded because the battery is old, it’s slow or not supported and they need something new. They’re not the one you’re selling the improvements to.

• 
  VaccineWaters 🇺🇸 (@VaccineWaters74) reported 4 minutes ago

  @WallStreetApes When the 5 came out, the latest update bricked my 4. Went to the Apple Store and they said there were a few other people came in with the exact issue.

• 
  dar (@radbackwards) reported 5 minutes ago

  @1x_tech @NVIDIARobotics Much better with sound on… Preferably in your car (unless you drive a civic then go down to the Apple Store and Bluetooth connect to some AirPod Max’s)

• 
  Satyam Stonks (@Satyam_Starks) reported 7 minutes ago

  @CRED_club not able to find app in apple store ... couldn't find on web aswell ... unable to login please help

• 
  Kangaroo22 (@KangaSloth) reported 8 minutes ago

  @lanche @Apple There's a glitch for the 13 & 14 where your phone will j completely brick , screen off, & the only repair to to get a replacement at the Apple store where they charge u for any unrelated damage 😭😭

• 
  Usman Mamman Nassir (@ussymula) reported 9 minutes ago

  @BrownScorpio__ She could do it within the comfort of her room. Let her download the NIS Mobile application from play-store or Apple store. Furthermore, she could do the contactless biometrics using the application and send her old passport down to Nigeria High Commission London

• 
  Brittany Charlton (@Brit_Parle) reported 9 minutes ago

  It took me 3 hours to fix our “sign in with Apple” issue. Finally resubmitting to the Apple Store after our second rejection. Third times a charm!

• 
  elev8tor guy (@Elev8torG68249) reported 11 minutes ago

  @DecodingPoliti2 @nypost Yup. The finger is pointed at everyone but the true problem. They blame the union for the apple store leaving. They blame Amazon on the mall closing. They blame white people for their neighborhoods and personal residence being in shambles. Everyone else. Its our fault

• 
  Eko (@Ekoofficial21) reported 11 minutes ago

  @Kappylohd @jon_d_doe You once login your x on an iPhone that’s on US Apple Store

• 
  Juan Salgado (@juansalgadodp) reported 11 minutes ago

  @GenshinImpact Well done, keep banning players from Discord and keep believing your garbage game is being rated on Google, Google Play, Play Store and Apple Store by bots, you rats. You all burned down your community, EX community.

• 
  hunter (@hxxntrr) reported 15 minutes ago

  You can walk into any Apple Store in America, buy $50,000 in MacBooks and iPhones on 0% business credit cards, and resell every single item for 85 to 95% of retail on eBay, Swappa, and Facebook Marketplace the same day. Cash in your bank account by Friday This is how people convert 0% credit limits into liquid cash without Plastiq, without Melio, and without paying a 2.85% processing fee The Apple Store accepts credit cards for purchases up to $50,000. No questions. No ID beyond what's needed for Apple Pay. You walk in, buy 8 MacBook Pros at $2,499 each, and walk out with $19,992 on your Chase Ink Business Unlimited at 0% APR List them on eBay as "Brand New Sealed" at $2,199 each. They sell in 24 to 48 hours because sealed Apple products have the highest resale velocity of any consumer electronics on earth. People buy them because they're getting a $300 discount on a product that never goes on sale $2,199 x 8 = $17,592 in eBay revenue eBay + PayPal fees (13%): -$2,287 Your net cash received: $15,305 You spent $19,992 on a credit card. You got $15,305 in cash. You "lost" $4,687 "That's a terrible deal" No. You converted $19,992 in credit into $15,305 in LIQUID CASH at a cost of $4,687. That's a 23.5% conversion fee Plastiq charges 2.85% but has a $100K annual limit and many payees are restricted. Melio charges 2.85% but some payments take 5 to 7 days and large amounts trigger manual review The Apple resale method has: No annual limit (buy as much as they'll sell you) No payment restrictions (it's a retail purchase) No manual review (it's a credit card transaction at a store) Cash in your bank within 3 to 5 days (eBay payouts are fast) And you can improve the conversion rate dramatically: iPhones resell at 92 to 96% of retail (better than MacBooks). A $1,199 iPhone 16 Pro Max sells for $1,050 to $1,100 on Swappa within 48 hours. That's only a 5 to 8% loss after fees iPads resell at 88 to 93% of retail AirPods Max resell at 85 to 90% Apple Watches resell at 82 to 88% The optimal mix for maximum cash extraction: $30,000 in iPhone 16 Pro Max units (25 phones at $1,199): resell at $1,080 avg = $27,000 - 13% fees = $23,490 net. Loss: $6,510 (21.7%) $20,000 in iPad Pro units (10 iPads at $1,999): resell at $1,799 avg = $17,990 - 13% fees = $15,651 net. Loss: $4,349 (21.7%) Total credit card spend: $50,000 Total cash received: $39,141 Conversion rate: 78.3% Effective "fee": 21.7% "21.7% is way worse than Plastiq's 2.85%" Yes. If Plastiq works for your use case, use Plastiq. The Apple method is for when you need: More than $100K liquidated (Plastiq has limits) Cash in 3 days not 7 No paper trail linking credit cards to bank deposits through a payment processor (the cash appears as eBay/PayPal revenue, not as a Plastiq transfer) Amounts above $25K per transaction (Melio flags large single payments) The people doing this at scale aren't converting $50K. They're converting $200K to $500K across multiple Apple Stores, Best Buys, Costcos, and authorized resellers. At that volume they have eBay stores with Top Rated Seller status, which reduces fees to 10.5% and pushes the conversion rate to 82 to 85% There's also the Amazon Retail Arbitrage version: buy Apple products at retail, sell on Amazon as a third-party seller, Amazon pays out every 2 weeks. The conversion rate is similar but Amazon's customer base is willing to pay closer to retail for the Prime badge and the Amazon return policy A guy in our network converts $80K to $100K per month from credit cards to cash using this exact method across Apple, Costco, and Best Buy. His blended conversion rate after eBay fees and marketplace fees: 81%. He converts $100K in credit into $81K in cash every month $81K in cash from $100K in 0% credit. His "cost" of $19K per cycle is his equivalent of a processing fee. He treats it as a cost of capital. $19K to access $81K in free cash for 15 months = effective annualized cost of 18.6% "18.6% is expensive" Compared to what? An MCA (merchant cash advance) charges 40 to 150% effective APR A hard money loan charges 12 to 18% + 2 to 3 points A personal loan at 680 score charges 15 to 24% APR A credit card balance at standard APR: 24.99% 18.6% annualized for UNSECURED CASH with NO APPLICATION PROCESS, NO UNDERWRITING, and NO REPAYMENT SCHEDULE beyond minimums at 0% for 15 months is cheaper than almost every alternative source of liquid capital for someone without assets to collateralize And the credit card rewards on $100K in Apple Store purchases: roughly $2,000 to $3,000 in points. That drops the effective cost to 15.6 to 16.6% btw the IRS doesn't track retail purchases on credit cards. The purchase shows up as "APPLE STORE #R123" on your credit card statement. The eBay revenue shows up as income from your eBay seller account. If your LLC is the eBay seller, the purchase is a "business inventory expense" and the revenue is "product sales." The accounting is clean this is the emergency version of the liquidation play. when you need cash in 72 hours, can't wait for Plastiq, and need more than $25K. you walk into Apple, buy everything they'll sell you, walk out, list it on eBay, and have cash in your bank by Friday. the most liquid asset in America isn't gold or bitcoin. it's a sealed iPhone lmfaooo (we get 700+ score business owners $100K-$250K in 0% business funding. how you liquidate is your business. we build the capital stack. link in bio)

• 
  Dev Chizi 👨‍💻 (@techwithchizi) reported 20 minutes ago

  When payments are made in an app, the server you downloaded the app from, Google Play store or Apple store, takes a percentage of the payment.

• 
  Teenbean⁷ (@taegii134340) reported 21 minutes ago

  Lmao my phone broke the second I walked into work today and I spent all day waiting to go to the Apple Store and they couldn’t fix it goodbye 8 year old phone I’ll miss you terribly

• 
  will (@gossipaddress) reported 21 minutes ago

  @danogburn @wearedoneforgg @GAFollowers These days about the only mall I go to is the Avalon, it’s got an Apple Store so that’s really all I need. But did have to go down to Lenox a few weeks ago

• 
  Komail Haider (@actuallykumail) reported 22 minutes ago

  @carbonbuns literally had the same issue. i went to the apple store bec my friends works there and he said iphone 14 has one of the worst batteries created by apple

• 
  kai🐈‍⬛ karlach's gf (@dressltwt) reported 24 minutes ago

  louis, i know you don’t care but i’ve actually had the worst ******* day of my life. i lost my phone at the station, had a breakdown at work. managed to track my phone and get it back to find out it’s broken and i can’t get in. went to the apple store and it took 3 hours

• 
  Maxrim Dyvite (@sillybillyn) reported 29 minutes ago

  @iVRy_VR How did you resolve the issue with Apple store review

• 
  Tito (@mynameistito) reported 29 minutes ago

  @damnGruz When Google play store? are they even more **** / slow than what I hear it is to get into apple store? 😭

• 
  Z (@c0usc0ush8r) reported 30 minutes ago

  @NateGchi hmm thats weird honestly. havent had that issue with my pros 2nd gen (just joking tho). maybe take them to apple store?

• 
  saad.q (@Saad_q211) reported 32 minutes ago

  @Blackmagic_News I have a problem with the program. When I bought it from the Apple Store, there are no updates regularly. Can I get a refund and buy it from the website, or can you transfer my subscription to the website?

• 
  Gain of Dysfunction Research (@GainOfDR) reported 32 minutes ago

  @ClownWorld 1. Sleep on the street 2. Riot for no apparent reason 3. Burn down a neighborhood 4. Open a hospice for fraud 5. Dye hair pink Bonus: Loot an Apple Store

• 
  Madame C. (@1shykitten) reported 36 minutes ago

  @VRMurphy @WallStreetApes 🙄🙄🙄 My child, avid online shopper, ONLY buys her Apple products from an Apple store. Why? Because when you're about to plunk down $1500 for a phone, or 3k for a phone+laptop, you want to touch them first, get advice, have your phone settings & chip transferred over.

• 
  Furry Male Today 🔞 (@FurryMaleToday) reported 39 minutes ago

  @Gabriel50617891 @XXLWOOFIA Is just the sfw version, you could download the game on the play store or Apple Store and login with your account. The nsfw version is only on playhorny page.

• 
  andrew engler (@aerockrose) reported 39 minutes ago

  8. Hire from hard mode. McNeill challenged hiring Apple retail people for Tesla. Apple store workers were often "order takers." He wanted Microsoft store people selling a slate two doors down from a MacBook Air. Hard products reveal real sales ability.

• 
  anon (@anonmoneyguru) reported 40 minutes ago

  Asked AI why my MacBook wasn’t charging It gave some answers but none of them worked Went to Apple store and talked to a human employee, solved my problem There’s hope for humans

• 
  Nomen Nudum (@Nomen76) reported 41 minutes ago

  I currently have 494 followers. I appreciate every one of them. Working to get back to 25,000… That’s about where I was, Before X permanently shut down RobertJunebug for the mortal sin of using a popular Apple Store app to help me unfollow people who didn’t follow back.

• 
  JustJimmies ✞ (@JustJimmies) reported 43 minutes ago

  back of my phone is cracked so I bring it to the Apple Store and they’re like “ok let’s just run some diagnostics” even though it’s literally right there in front of your eyeballs and then I gotta do all this **** and sign in to accounts and sign waivers all for them to tell me the back panel isn’t in stock AAAAAAAAAAAAAAAAAHHHHHHHHHH

• 
  Ecrir Twy'Lar (EVE Online) Broven/Dunnir (WoW) (@twylarecrir) reported 45 minutes ago

  Hey @Apple, fix you account recovery system. It doesn't work. Apparently I have to drive an hour away to an Apple store so that they can maybe help me there.

• 
  Mark Levit (@professorlevit) reported 48 minutes ago

  Upgraded to iPhone 17. Something went wrong today, early afternoon. Ran it over to the Apple Store where the phones was pugged in to magic devices, the tech futzed with its interface—for a half hour. TECH: “Your phone is broken and needs parts. Good thing you bought Apple Care...

• 
  Antidote (@AxelMtbr) reported 58 minutes ago

  @MichaelJBrewis I think one of the biggest issues is how hard it is to demo. Can’t let others try it out. The Apple Store demo is also horrendous. Way too high friction for such a novel device.