Apple Store

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Apple Store Outage Chart 12/12/2025 02:50

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Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

  1. Website Down (55%)

    Website Down (55%)

  2. Errors (34%)

    Errors (34%)

  3. Sign in (11%)

    Sign in (11%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesStandish Errors
United StatesLos Angeles Errors
IndiaNew Delhi Website Down
United KingdomBlackburn Website Down
United StatesAshburn Sign in
United StatesSouth Park Township Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • ctraganos Chris Traganos (@ctraganos) reported from San Francisco, California

    @brandonb927 @Apple Oh no - like I believe they are sending regardless of Apple Care cause it's a known recall level issue. At least I believe the Apple employee told me that at the store

  • 1andOnlyAuti Autianaa🍼 (@1andOnlyAuti) reported from Roanoke, Virginia

    ish we had an apple store down here , roanoke ******* sucks

  • mellowmiaa Mia 🖤 (@mellowmiaa) reported from El Paso, Texas

    @babydesm_ If you have insurance on your phone they’ll fix it for $30 at the apple store 😏

  • jamesgmeme Liberty Lounge (@jamesgmeme) reported from Westfield, State of Western Australia

    Visited an Apple store in Perth today to ask about the iPhone range. After being told the difference between XR and XS is purely aesthetic for $400, I bought a Samsung. Terrible service. @AppleSupport @applestores @AppleInc_AAPL

  • stefanoscalia Stefano Scalia (@stefanoscalia) reported from Campbell, California

    I’ve had unbelievably disappointing service from the @AppleSupport Apple Store Genius Bars. First, $600 to fix a cracked back on an iPhone X. Second, I needed a replacement AirPods case. Couldn’t provide one because I didn’t have the serial number.

  • Cheyyyenne1 Cheyenne (@Cheyyyenne1) reported from Lake Ridge, Virginia

    Went to go get the battery checked on my phone and the guy at the apple store was like oh let me just update your phone it’ll fix it ... my phone wouldn’t turn back on so lost everything 😑

  • WOFginger Zach (@WOFginger) reported from Lee's Summit, Missouri

    My iPhone was having a problem producing dark colors/blacks. Went to the Apple Store and they replaced the screen free of charge. This is why I buy Apple products.

  • jjoshallenn jjoshallenn (@jjoshallenn) reported from Manhattan, New York

    Why this dude really just sat down next to me and farted in the Apple store, Steve wouldn’t approve

  • ParkerOrtolani Parker Ortolani (@ParkerOrtolani) reported from Manhattan, New York

    This is a chronic problem facing Apple Store’s all over the world. Of all things, service needs to be fixed first.

  • adamnash Adam Nash (@adamnash) reported from San Francisco, California

    @JasonHirschhorn Take to Apple Store. They will either fix or replace.

  • madisonicolexo Madison (@madisonicolexo) reported from Coral Springs, Florida

    PSA: if you bring your broken cable into an Apple store, they replace them for free!!!!!!!

  • AnthonyyPrince Anthony Prince 💛 (@AnthonyyPrince) reported from Moon, Pennsylvania

    I wasted 2 hours at the Apple store and still came home with a broken computer wah 😩

  • SomebodyCousin cousin (@SomebodyCousin) reported from Chicago, Illinois

    Im at the Apple store right now this is the second time I've had a problem with my airpods and all they can do is replace them. They replaced them last time and the problem is only worse. Furthermore the attitude of the employees is apathetic at best.

  • Mr_OfFISCHial jimmy bags (@Mr_OfFISCHial) reported from King of Prussia, Pennsylvania

    Least terrible apple store trip I’ve had

  • rareyman Ross A. Reyman (@rareyman) reported from Walnut Creek, California

    @siracusa @gruber I took my 2016 MacBook Pro into the Walnut Creek Apple Store last Friday to troubleshoot my “double space issue” keyboard. I got it back today repaired free of charge, even out of warranty! Bravo, @Apple #applerocks

  • nicmc99 FrenchBreadPizzas (@nicmc99) reported from Downingtown, Pennsylvania

    @TweakboxSupport Pokémon go++ doesn’t let me login. When I click returning user, it sends me to the Apple App Store.

  • stephenheslop Hooker (@stephenheslop) reported from Swan Hill, State of Victoria

    @AppleSupport Worst customer service ever, purchased a phone 10 days ago and apple have agreed it’s faulty but are failing to replace it unless I travel 8 hours to an apple store. Your problem you fix it

  • alexandro_papi 🇵🇷 (@alexandro_papi) reported from Manhattan, New York

    And not a single visit to the Apple store! Since having my own Mac since 2002, I’ve recovered from any/all issues just by using the internet. Thankful!

  • gakejodek Jake Godek (@gakejodek) reported from Manhattan, New York

    At the UWS Apple store with a very helpful gentleman at the Genius Bar. “Hey man, I got this MacBook Pro less than two years ago and now the display is showing horizontal lines” “Yeah it’s a hardware issue. It’ll be $500 to fix” Wtf @AppleSupport

  • M14USMCgrunt Jessy; Roosevelt Row (@M14USMCgrunt) reported from Phoenix, Arizona

    @bdshopcom I bought one at the Apple store. I could not get it to work properly. Looked at videos on line on how to set it up. Took it back to Apple. They said they are having issues with them. I got a refund.

  • bas_again Ben Shimmin (@bas_again) reported from Ashwick, England

    What a time to be alive. If you take a broken (but not obviously damaged) iPhone into an Apple Store and they can’t turn it on and it’s less than two years old, they just give you a new one for free. Replacing it is cheaper than repairing it. I feel old and confused.

  • silvae06 Evandro Silva (@silvae06) reported from São Paulo, São Paulo

    Conglatulations @AppleSupport, the new IOS version 12.1.14 . The Iphone 6 is slow like a escargot, and it is impossible to open Apple Store. @AppleSupport #Apple #AppleStore #newversion #12.1.14 very bad!

  • BBottNJ Brian Bott (@BBottNJ) reported from Howell, New Jersey

    Telling people to avoid fruit because of the “insulin” response and that they will store fat is not helping. I repeat, people don’t have a problem gaining or losing weight due to their apple 🍏 consumption.

  • deandreirving Big Dee 🤘🏾 (@deandreirving) reported from Houston, Texas

    My speaker going out on my iPhone I wonder if the apple store can fix it

  • WOFginger Zach (@WOFginger) reported from Lee's Summit, Missouri

    My iPhone display was having issues producing dark colors/blacks. Walked into the Apple Store and they told me they would replace the screen and glass free of charge. This is why I buy Apple products.

  • schmalyssaIRL a bish is tired (@schmalyssaIRL) reported from Anaheim, California

    @_Supermanny_ All of mine keep getting shut down 😭 last place I ended up going was MedMen in Santa Ana. It looks like a damn apple store inside lmfao

  • Red_Gunzerker Don Brown (@Red_Gunzerker) reported from Kelowna, British Columbia

    Because of the latest update I can no longer sign on to my apple tv with the two-factor authentication. FIX THIS NOW apple or I will not be buying any new products or anything else from the iTunes Store. A very unhappy customer🤬

  • iwantedthaticed cabrona (@iwantedthaticed) reported from Pico Rivera, California

    @Kickpwns damn lmao one iphone gave me problems and they just gave me a new one, wasn’t inside the apple store more than 15 min

  • tonywallace Tony Wallace (@tonywallace) reported from Gananoque, Ontario

    @mhp I had a similar problem logging back into my iTunes/App Store account. Solved by rebooting and signing in via Apple Music.

  • SammySimplicity SammySimplicity (@SammySimplicity) reported from Yuba City, California

    Well halfway through recording an episode of the @cryptipod, my computer decided to freeze up and then refuse to reboot. I'm at a loss for what to do, so it looks like I might be taking it in to the Apple Store tomorrow in hopes they can fix it.