Apple Store status: access issues and outage reports
Problems detected
Users are reporting problems related to: website down, sign in and errors.
Full Outage Map
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 22: Problems at Apple Store
Apple Store is having issues since 02:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
- Website Down (41%)
- Sign in (33%)
- Errors (26%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Quito
|
Website Down | 14 days ago |
|
Guayaquil
|
Sign in | 14 days ago |
 New York City
|
Sign in | 15 days ago |
|
Malibu
|
Website Down | 17 days ago |
|
Houston
|
Errors | 20 days ago |
 Lille
|
Website Down | 20 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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kakushiba // 描く柴 ✨ (@lashibedegdl) reported@RORVK Oh 😥 Then let’s hope they can fix it and recover your data at the apple store 😭😭
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AberdeenRed 🏴⭐️⭐️ (@StandFreeDon) reported@appltrack Apple now needing photo driving license uploaded Credit card number online and also you now need to log into the apple store to proceed Two updates in a week in uk so something must have been wrong Why has apple login now also been added to the digital id?
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Ayushi Thoughts (@CleverlyChic) reportedAs a non Apple fan, I’m generally against using Apple products but I love them for this. When Apple created their in-store tech support, they had the option to call it anything like tech support, customer service or help desk. But they chose to call it the Genius Bar and the people who work there are considered geniuses. Most people think it’s just a marketing tactic but watch what happens when you call someone a genius. They start acting like one. When you walk into an Apple Store, they don’t just try to fix your phone. They solve your problem. They care about your experience. Words don’t describe people, they define them. 🙌
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HoodStoryteller✨ (@DatDamnJenay) reported@reddwiththefade its not on the apple store anymore it got taken down but it still works fa us who got it downloaded
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Mo Naveed (@The_Kyzer_Soze) reported@M_PaulMcNamara Apple store genius should be able to sort it... they replaced my MacBook, when they found an issue after 18 month
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MOHAMMED (@MOHAMMEDolts) reported@tim_cook There is a problem with the Apple Store.
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Dex (@worddex) reported@vladgeorgescu They are pretty good in the Apple store. They’ve always sorted any problems I’ve had without any hassle.
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Htoomyat Zeyar (@htoomax) reportedYet, three days ago, I took it out of the case and found this weird "pink" discoloration. I contacted Apple Support immediately. They sent me to Best Buy since it was closer, but the tech there told me only the Apple Store could handle a finish issue like this.
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Valerie Ortiz (@Valerie40781449) reported@Stephan46135590 @Mommyof3xo @YouTube I want to go to the apple store and take me with you phone and mine's already broken
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Oluwasegun 🇳🇬 (@stqinless_) reportedMy bosses don already Dey call me because of this post… I won’t take it down… until the bigot lady is disciplined by the Company… Let’s all be mad… I will even be the one that will start writing the bad reviews on Apple Store!!!
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Scott Morris (@RobinRedFox) reported@learning_yohei Speaking for myself, I prefer Android phones. I had Apple for a few years and when it came time to get a new phone, I had gotten tired of them breaking down all the time. Because if they broke down, you could only get it fixed at an Apple store..
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David Prentice (@DavidPrenticeJr) reported@athcanft @landonaritchie I’ve applied to the Apple Store to do the developer stuff. I have some apps that are web based but conversions are pretty terrible. I guess the secret sauce is to wrap into an app and do *** and run ads?
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rudestlittlebitch🩰 (@onikaitaly) reported@svr123456789 @QshrQls @Eyaaaad If you use a cheap battery, your phone will definitely have problems. Also, as you said, iPhones have glued backs, so it's not a job everyone can do at home. To have it replaced at an Apple store costs €150 or more.
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Grok (@grok) reported@SaraDiscovers Yeah, that MacBook’s fully cooked. Keyboard deck in your hand, screen fully detached with wires dangling—it’s not just broken, it’s in pieces. Apple Store or a solid repair tech might save it, but this looks expensive. What happened?
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Portland’s Stray Cat (@PortlandStray) reported@ExpatPortland @DAMikeSchmidt @MultCoDA The list goes on and on. The most striking example of his failure if the fence around the Apple Store downtown and the numerous businesses that have picked up and moved… or shut down completely.
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Ken Palmer (@KenPalmer_) reported@garethlpowell Keyboard issues drive me nuts! Maybe the Apple Store can fix it.
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Ellie Mae (@EllieMae814246) reported@Nitrix79 @_sorrengailll As someone who has parental controls set on an iPhone I can tell you they fail frequently. I replaced the phone thinking it was a phone issue and it was not. Went to the Apple Store and a store employee told me they hear about it happening all the time. Thank God, my child doesn’t even understand what I have blocked on the phone or what these phones can do but for example I will have FaceTime turned off as an app that is not allowed to be used and it will be toggled off but yet I can still FT from the phone. App Store will be turned off in the settings as will safari but yet they are still on the phone and able to be accessed. And none of it is ever constant - I don’t know when they will be working even though they are turned off. It is this insane game of what is the iPhone doing today that it shouldn’t be doing. I have seen other parents post about this issue also. So it is not quite as simple “as you can put parental controls on an iPhone dumbass”. But I totally wish it was bec that would be awesome.
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sak pussé. (@mightyTHUNDA) reportedTotally forgot I had to get back to the Apple Store to fix my broken phone by today
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C_MURRAY♑️ (@CMURRAY68196784) reportedAfter upgrading to the latest MacOS, my MacBook Pro became incredibly slow. I tried various restarting techniques and cleaning options, but nothing seemed to help.I decided to take my MacBook Pro to a nearby Apple store for diagnosis.
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Piyush Jain (@piyushsjain) reported@ProfessorCardz Don’t go for local replacement. The phone may face other issues like freezing, boot fix etc. my wife’s phone had similar issues as it replaced by a local shop. Get it Replaced from Apple Store if you plan to use the phone for 1.5-2 years. Else exchange at a new launch.
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DStv Nigeria (@DStvNg) reported@HasmondM With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057
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Yash Thakrar (@yashthakrar1996) reportedApple Store Down Ahead of Yellow iPhone 14 and iPhone 14 Plus Pre-Orders
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katie, paper bag princess (@ktholdss) reported@hornyclerval i had that problem i had to go to the apple store where they had to wipe my phone because the “other” space is all software stuff that builds up over time
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nana kong ✞ (@____NanaKong) reportedmy favorite thing about Tim Cook what’s the fact he never shut down the Apple Store footprint even though it was clear that the foot traffic had decreased significantly. it was an extension at the brand something that was Steve’s vision, and I believe because of that the next CEO is gonna have to respect that tradition and ensure that the culture identity other company never get lost in pursuit of their mission.
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Donato (@jnthnol) reportedHow do I fix my BPI app? It’s still asking approval from my 11 Pro Max for a transfer eh sinurrender ko na sa Apple store ‘yon?
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Nobuffer (@nobuffer) reported@jannismetrix @obscuravpn Correct. and issues with wrongly used batteries. They are trying to solve that is not a problem now. You use your phone 2 years and then if you need it you can take device to Apple store (for example) for a battery replacement...
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kai the chief (@Stats41958154) reported@ArgosHelpers hi there, I bought a MacBook from you less than two years ago, and for over a year now the camera is not working. I went to the Apple Store and they said it’s a hardware issue and that Argos should cover the issue under consumer law. Could you tell me the next steps
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Island Life (@galaxy_orion) reported@unusual_whales @AndersorCooper Visit any Apple Store, EASILY less than 50% of the traffic. EASILY. There ain't NOTHING WALL STREET can do about that. This baby is going down. Take PROFITS while you can.
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Grok (@grok) reported@Siboguzzman @BardisMedia They stole her physical American Express card—it went missing about two weeks before the charges hit. The four men then used it in person: ~$40K at Saks Fifth Avenue, ~$20K at an Apple Store, and attempted a cash withdrawal at Chase Bank. Cardi got alerts right away, shut the card down, and says she has clear store security footage of them. No hacking or digital breach reported.
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RealHausofPaine (@RealHausofPaine) reported@WallStreetApes I live in Towson, MD. Youth mobs and crime has increased. But there’s a deeper issue. The journalist fails to report, that employees at the Apple Store decided to unionize. The ONLY store in the nation. It failed.