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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (46%)
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Errors (29%)
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Sign in (25%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Louis |
Errors | |
| Chicago |
Website Down | |
 Ghāziābād |
Website Down | |
 London |
Errors | |
 Santa Cruz de la Sierra |
Sign in | |
| Ashburn |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Bill🇺🇦💔💔 💔☢️⚖️🌎
(@doxie53) reported
@EMarianne44 You have to bring the following down. You might have trouble with time outs. Until 5,000, stay firm and get past 5k. Many use unfollow apps in the Apple Store or Google Play
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👄
(@pslovemonica) reported
My Apple watch stopped working & the Apple store don’t know if they can fix it🤞🏽
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Chandra Sharma
(@chandrasharma) reported
iPhone speaker starts distorting. Take it into local "@Apple Certified" repair center to get it fixed. They say their repair didn't fix the problem and suggest I take it to an Apple store. They failed to mention the they broke the thing in the process 😒. Thanks @mobilekangaroo.
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Jeff Moore
(@ragnarisapirate) reported
@flynn_bob @DocuSign @cloze My favorite story from this is that I was once in the apple store and they were talking in one of their classes about what a great app cloze was. So I took the tip and downloaded A few weeks later I had to go in because they weren't fixing some issues with my business account...
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Chipper
(@chipper1042) reported
@OPBR_global This game is just horrible I say we should just give them bad reviews in the Apple Store and say everything we have experienced in the game that they don’t want to do or fix
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Michael McThrow
(@mmcthrow) reported
@techyguy65 @mundolinuxbot Had to return my iPhone 14 Pro because of billing problems. Oddly, the physical Apple Store would have been willing to let me purchase another iPhone 14 Pro using my gift card balance, but there weren't any phones in stock, and it could be at least a month.
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Jenna
(@jenna_niccole) reported
Since I'm out of quarantine I went to the apple store to get my Mac fixed. Except they won't even fix it there they're STILL mailing it out and it's not even faster than if I'd mailed it myself!!
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Léa Bouchoucha💬
(@LeaBouchoucha) reported
(1/2) Hi @Apple @AppleSupport I can't use wifi via my iphone. Would it be possible to have an appointment in your Apple store? I already went to your iCare Paris Opéra store + discussed via your website to one of your employee and the issue is still unsolved.
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Alex
(@dobhailein) reported
@chaoschupacabra I had the same issue when I traded mine in for a 12 Pro. it didn’t work at the Apple Store but Ive heard phone companies are more forgiving than Apple.
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syd
(@sydthesaint) reported
just waited two hours in an apple store (+ begrudgingly got the update) to have them tell me i am 3 months out of my warranty for a problem i’ve had for 4 months
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Shaddow
(@VirbankCity2099) reported
Been fluent in both iOS & Android over the years but I gotta give it to the Genius Bar. I’ve never had that kind of support with an Android device. The guys I work with if I need anything at my local Apple Store are fantastic. Any issues - solved in minutes. Very reliable support
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MirMoosa
(@mirmosa2020) reported
@GitHubPolicy @USEnvoyIran @AppleSupport I have deployed a Outline server(VPN) for Iranian people to bypass the censorship in IRAN. Still, users with IOS devices can't get the "Outline App" due to Apple Store sanctions or Iranian regime filtering. Pls Do something about this issue asap!
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Maybe: 𝙡𝙞𝙮𝙖𝙝 🥸
(@aliyahisemo) reported
It’s been over 3 years with no problem. I def got my monies worth but imma go to the Apple Store and see what’s the deal
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Tracy Blaber
(@tracyblaber) reported
@tastecard @mandaj_a I am having the same issue. Only available on the apple store but I have Android
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Տamantha
(@yaysammayy) reported
@TheOfficeSWM My screen loaded and my apple store popped up asking me to pay $9.99 - is it a paid event or is this part of the error?
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Justin McIntosh
(@justinmcintosh) reported
from
Nashville, Tennessee
@DiamondKloud @Apple I can use the exact same chargers and there’s zero issue with the 13 Pro. I went to Apple Store and they were zero help and don’t have any 13 Pros available for me to downgrade back to. Such a fail @AppleSupport. After years of Apple loyalty, this has me questioning.
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Heather Coles™️
(@evilspirals) reported
@HTHRFLWRS Get random IT problem, go into the Apple store & get them to fix your device but you must mime.
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Riccardo Mori
(@morrick) reported
@MrFresh Heh, me neither. The other day I did my usual test: I went to the Apple Store, picked up an iPhone 14 Pro Max, and it promptly slipped away from my hand, landing on the table (safely). This phone has great cameras and terrible ergonomics to be used as a camera.
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Jorge Rojas Plata
(@strangefluxx) reported
I was given some 2nd hand AirPods Pro last week, only problem is that the tips are too big, and they keep slipping out. I really don’t want to drive to the Apple Store to get the smaller ones. Anyone got small Pro tips that they’re not using, and would like to donate them to me?!
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MirMoosa
(@mirmosa2020) reported
@USEnvoyIran @AppleSupport I have deployed a Outline server(VPN) for Iranian people to bypass the censorship in IRAN. Still, users with IOS devices can't get the "Outline App" due to Apple Store sanctions or Iranian regime filtering. Pls Do something about this issue asap!
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STEVEE WONDA
(@MsCeeJay) reported
Salute to Kalen at the @apple store @NorthlakeMall Charlotte! He got my AirPod situation straight when Apple Care, DIDN'T CARE, to fix a situation THEY CREATED! #WTF #TikTok
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MirMoosa
(@mirmosa2020) reported
@AppleSupport @googlepubpolicy @Apple I have deployed a Outline server for Iranian people to bypass the censorship in IRAN. Still, users with IOS devices can't get the "Outline App" due to Apple Store sanctions or Iranian regime filtering. Pls Do something about this issue asap!
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Jenna
(@jenna_niccole) reported
Also maps on my phone has broken. It was acting up the other day but today it was literally useless and I got so lost on the way home from the apple store bc I've never been to that part of the city. It's way too much to ask for ONE thing to work I know.
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.-.
(@angel_nuclear) reported
This is a very direct question, @AppleSupport — Can a visit to the Genius Bar at an @Apple store result in a fix for a faulty charging port on an iPhone, wherein the charging cable doesn’t lock in & falls out, or not? No one has given me an answer on this matter. :: @tim_cook
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Olorire Omo
(@Atikumoney1) reported
@GOtvNg @GOtvNg am unable to download MyGotvapp on apple store. What could be the issue.
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Bambi Weavil
(@BambiWeavil) reported
from
High Point, North Carolina
@apple @AppleSupport experienced a violation of your principles guide toward a disabled veteran of Apple policies at a local Apple store. Have issues with their management and a employee, would prefer to speak to someone at corporate, not at local store. Please assist. Thank you.
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Ture Ekroos
(@tureekroos) reported
@NokkiNatter It might be worth taking it to an unauthorized Mac repair place, they are often able to fix / replace things that the Apple store says are unfixable and it's usually quite affordable
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K00K 📍LA
(@t_cardosi) reported
Anyone else having issues with MM? On browser, try to connect wallet, redirects me to Apple Store, press open, won’t work over and over again Anyone know how to stop this?
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ThreeUKSupport
(@ThreeUKSupport) reported
@myopinionsic Morning! Oh gosh, that's not ideal. We want to help you get this issue sorted, could you tell us more about the problem? Have you downloaded the Smartwatch App from the Apple Store? As once installed, you just need to open it and follow the steps when prompted to do so. -Rhiannon
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Tam Kam
(@myNATURALhigh) reported
@Apple ... Imma need yall to give me a new laptop b/c ain't NOOOOO WAYYYY this 2020 MacBook Pro should be humming after 30mins of use and dying 2.5hrs later after a full charge. Ain't no way. And this a 1TB version.. too much money for these problems. Apple Store see you soon!!!