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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (42%)
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Errors (33%)
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Sign in (24%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Estelí |
Sign in | |
 Hamburg |
Errors | |
 Jaipur |
Errors | |
 Menomonie |
Errors | |
 Dundee |
Website Down | |
| St. Louis |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Rich T
(@wittman98) reported
@NobodyPet @Feisty_Ginger_6 Having a similar issue here with an old iPhone. Did the Apple Store have any suggestions?
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Mari | 🩸
(@Luvmazeyg) reported
Bc I’m thinking it might need to be updated but I remember a professor of mine saying that it messes up with zoom idk I just want to try and fix it before I have to take it to the Apple store or the little computer repair store near my house
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Wesley Flett
(@Wes_flett) reported
Does anyone remember that vine of the girl going to the Apple store Girl: says something about fixing her computer Employee:and what is the login is password? Girl:you’re going to judge me (in distress) E: I’m not going to judge y- G: Harrisdaddy no spaces Miss her content
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Apple & MUFCfixtures
(@UnitedByApple) reported
@andymallins I had 14.7 on mine. Brought it up at the Apple Store today. Reportedly no issues with it.
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𝚋𝚍𝚞𝚋𝚜.
(@tballdadben) reported
How exactly does it make sense for @AppleSupport to quote $181 to fix my AirPods 2 (for technical problems, not accidental) when new ones cost $159 on the Apple Store?
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Dani
(@Dani_gibs) reported
@ the man in the apple store who gave me a completely brand new phone for the price of a screen fix cos there was just too much wrong with it 🥰 we love u
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Jack Lang
(@LangsFeed) reported
also love how everyone at the genius bar of an apple store is a millenial with the computer hardware knowledge of a 16 year old who watches LTT so if you take your computer in to be fixed there's a 90% chance they won't be able to fix it and will tell you to just buy a new one
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Nasser Alwehaidah
(@BoBaders) reported
It used to be one minute experience to get broken Apple EarPods replaced in Apple Store. Now you have to wait and answer all these questions. Thank you @AngelaAhrendts for ruining Apple Store. @tim_cook needs to fix @Apple broken in store Genius experience.
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Ace
(@AceofHearts2111) reported
Going to the apple store today to try and fix my computer :D
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Praful Raj
(@rajpraful1661) reported
@Apple I purchased MacBook Pro in mid-September 2020. Approximately two months (I don't remember exactly), it started troubling me by getting heated for no reason. Following this, I visited the apple store for repair twice, and still, the problem exists.
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みあ
(@dmiarzl) reported
my airpods is having problem since last night and i cant sleep bcs of that and what is worst is i cannot go to any authorized apple store sbb the nearest one is in alor setar 😭😭😭😭
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ELI 🍊
(@hellosunnycore) reported
@liadoodles problem is I couldn't make it to respond at all to even get it into recovery mode! but the apple store in my area had an opening so I'm hoping they can work some magic 🥺
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Pierwitch Project
(@pierwitch) reported
@NikkiiKaya The guy in my apple store would ask you: "Did you try to put your phone in some rice to fix that ?"
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DeepDish_
(@DeepDish_) reported
@jackbutcher Tragic witnessing a hearing challenged elderly man with note pad in hand adamantly having Apple store concierge address this issue. I knew exactly what he was referencing. Would have been great to be able to block /en masse/.
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John Dz
(@jdzienk) reported
@ClarkHoward @GasBuddy Warning. @Gasbuddy was using so much battery power on my iPhone that the apple store strongly recommended removing it. Maybe it’s changed but that was a major problem. Has that been addressed?
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TheRealZyniya.Dior💛
(@Zyniya_Dior) reported
@snapchatsupport I can’t even make another account that’s crazy. I went to Apple again. So many people have went to the Apple store. Apple is gonna comment on it next Ik it. This is becoming a big problem on tiktok.
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Mario
(@squaredpx) reported
@Larkef Si random than even on the Apple Store could reproduce it or find anything… they told me to call AppleCare so they can install some kind of logger to identify the issue… Out of curiosity, which Mac do you have?
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me again
(@quinncoherent) reported
@AsherHBaron there’s a hardware issue with a lot of them. bring them into the apple store for testing and they’ll replace them for free if it fails
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Holly 🤠 | LATIFI P7
(@lentaholly) reported
@madearunforit take it to your nearest apple store, they should fix it or replace it for free
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PISSED OFF TAKER
(@madandpissedoff) reported
GOODBYE TO THIS MALL. One of the mall walkers Arthur fell running to the bathroom and made a mess outside of the Apple store. Looks like he kicked down a stall later in his anger could’ve all been avoided if the mall opened earlier.
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shaneparis
(@parishalifax) reported
@nlynch @realfatapollo @EastlinkSupport Can't log into work server / Cannot connect to EA sports / bell fibe tv not working / no apps loading from apple store to be able to download /
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Nishi
(@Nishi59696719) reported
I purchased iPhone 12 for 85,000 INR from Apple store India. But unfortunately the device delivered was faulty, upon iPhone set up I found multiple application flaws in the IPhone12.I reported the issues to the tech support team and they were helpless in resolving the issue.2/6
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Louie Mantia, Jr.
(@Mantia) reported
The way Apple does repairs now is so bad. I’m not excited to go into an Apple store and them tell me they have to send it away for a few days and me be without a laptop again. It’s brand new. Wipe it, go repair it, let me walk out with a new one. Fix it on your own time.
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𝓓 𝓲 𝓝 𝓾
(@dinesh_mega007) reported
Was reporting this issue since 1 year and apple support was a bit dodgy. Even went to apple store twice and did hard reset the iPad twice. Still the issue persists. @Apple @LeakerApple @AppleSupport
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Vaccinated Tesco Baklava 💉💉(Becki)
(@igirisujinbeh) reported
Cycling back down to the apple store again later (when I thought it was be cooler but NOPE) and I’m gonna have to get another bubble or ice cream. Whichever I come across first
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Kiyomi
(@Kiyobeach) reported
@Apple Wow - I'm a loyal customer since the iPhone first came out and now the Apple store at Barton Creek has flagged me because they gave me two broken replacement phones in a row. I'm being punished for terrible customer service and bad products given to me. So frustrated!
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Nina Silk
(@nina_silk) reported
@mcmillen It was amazingly reasonable. I find it difficult to go from years on android to iPhone. But I like the idea that if I have a problem I can bring it to the Apple store. Also, as I said in another comment, pixel 5 did not recognize my fingers. The Apple did. That’s basic.
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Urja J.
(@urjajoshi20) reported
@AppleSupport @Apple I’m having trouble understanding your policy, isn’t @MapleAPR an authorised apple store ? Why can’t y’all assist me with the replacement ? It’s very disappointing to know how y’ll been treating your loyal customers.
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Said
(@said_sotelo) reported
@XAANTAL2 @NianticHelp I have the same issue still banned in my account I use the origina app from the apple store
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Jim T.
(@Jtoth28959236) reported
@KLouie70 @JonahofNinevah I have never owned an apple product, mostly because those that I know have the same customer service issues you must have had visiting an apple store.