Apple Store status: access issues and outage reports
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Full Outage Map
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
- Website Down (42%)
- Sign in (29%)
- Errors (29%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Quito
|
Website Down | 6 days ago |
|
Guayaquil
|
Sign in | 7 days ago |
 New York City
|
Sign in | 8 days ago |
|
Malibu
|
Website Down | 10 days ago |
|
Houston
|
Errors | 13 days ago |
 Lille
|
Website Down | 13 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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DStv Nigeria (@DStvNg) reported@VeniskiP With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057
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Hurricane Radio Detroit (@HurricaneRadioD) reportedKiwi - Throw Down (Latin Freestyle Mix) is streaming now on #HURRICANERADIODETROIT. Download the app from the Apple Store or Google Play Store if you haven't already. #PASALAPALABRA
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heraldbrown (@heraldbrown3) reported@Apple this is the second time my iPhone 15 haptics/vibration has stopped working. Fix your ****** products because this is ridiculous. Am I supposed to seriously jump through hoops at the Apple Store again just because you guys are incompetent?
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Farrah (@fafou) reported@311DCgov : please fix the DC311 App in the Apple Store. It used to work great and that meant the city was responsive. Now it’s trash and the city isn’t responsive. @MayorBowser : please help!
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wiz SulTan🖤 (@WiZzy_Min) reported@EPESFC Bros Abeg what might be the issues suddenly I couldn’t buy coin anymore to my account, while I have more then 10$ on my Apple Store same way I used to bought it before
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Postmodern_hell (@slickking10) reported@AppleSupport sent you a DM but @Twitter's DMs are a bit messed up rn. I've tried restarting my MacBook and I think it may have made the Touch Bar worse. going to take the Mac to the Apple Store on Monday. do you have any idea how long it might take for them to fix the issue?
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DENNIS MATHIS (@STOGIEDADDY) reportedThe @Apple store reminds me of shopping at @CarMax . You know what you want purchase but the problem is getting someone to sell it to you.
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Yash Thakrar (@yashthakrar1996) reportedApple Store Down Ahead of Yellow iPhone 14 and iPhone 14 Plus Pre-Orders
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N K E C H I N Y E R E! (@nkaynnaji) reportedWhat Apple Store didn’t know is that, I’m not the problem but @ZenithBank This bank is so useless that you can’t even reach them through their customer care line or their social media handles to complain. They have systematically turnoff every means of communication It’s crazy!
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Brajeshwar (@brajeshwar) reported@vladgeorgescu iPhone 6 (or was it 6S) from India (no eSIM yet). SIM was stuck › took the phone to the Apple Store at Regent Street, London › gave new replacement, no questions asked. I was told that even if the SIM was removed, the phone might have future issues, so I was given a new phone.
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Ryan (@Minot11b) reported@GrantCardone Have you seen the Apple store that looks prepared for the zombie apocalypse? If you have to build a cage around your building to protect it, there might be a problem. It's honestly sad what has happened to Portland. If crime isn't punished there will be consequences.
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katie, paper bag princess (@ktholdss) reported@hornyclerval i had that problem i had to go to the apple store where they had to wipe my phone because the “other” space is all software stuff that builds up over time
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Dan Wolfanger (@NQMPMARKETPLACE) reportedApple products are horrible. I was at an Apple Store for a defective product. The store was packed with people who had issues with their Apple crap they paid for. A two hour wait to get assistance. As I spoke with other there, all problems with newly purchased products
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Piyush Jain (@piyushsjain) reported@ProfessorCardz Don’t go for local replacement. The phone may face other issues like freezing, boot fix etc. my wife’s phone had similar issues as it replaced by a local shop. Get it Replaced from Apple Store if you plan to use the phone for 1.5-2 years. Else exchange at a new launch.
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Imisi Frank (@livingforJesusf) reported@UBAGroup hello, good afternoon. Please, I'm writing this message to notify the UBA group and to know why my UBA Master card is not working with my apple store.. Since last month up till now, It's keep showing decline. Please I need a solution.. Thank you
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aviral10𝕏 (@aviral10x) reportedIn 2017, I walked into an Apple Store with my cousins to see the iPhone X. I was 14. My sister was 12. My brother was 10. The guard stopped us at the door. Looked us up and down. Told us to come back with our parents. We walked away. Three kids, heads down, through that long mall corridor. That night I couldn’t sleep. Not because I was angry but because I made a promise to myself. Over the next few years, I taught myself to code. Started trading. Entered hackathons and won them. Landed internships. Built a public profile. All of this without even finishing college. I eventually dropped out because the real world was teaching me faster. I traveled to 6 countries. Worked with people I once only followed online. And one by one, I bought every Apple product I once dreamed of holding. From the same store that wouldn’t let me in. But here’s the part nobody talks about, after getting everything I wanted, I sat at my desk surrounded by all of it, and something still felt missing. The hunger that started in that mall corridor? It never leaves. The devices were never the destination. They were just proof that the kid who got turned away kept walking forward. Still walking. Still hungry.
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Kahuna Ella (@KahunaElla) reported@shipswlw If you’re unable to find a third party vendor to fix your screen (someone that’s not the Apple store) for significantly less, I would say you’d likely need a new computer in a year or 2 anyways, so just get it now.
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Jason The Founder 📱 (@JasonBFounder) reportedGenuinely need advice from those more used to the Apple Store connect process - my app has been submitted for review. I have noticed a bug. Do I recall it, fix and resubmit it or just let it ride out? #Appadvice
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DStv Nigeria (@DStvNg) reported@JuliusChijioke2 With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057
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Aakash Gupta (@aakashgupta) reportedLive Photos exist because they check three boxes that have nothing to do with the user. They eat storage, which drives iCloud upgrades. They're visually impressive in Apple Store demos. And they create a switching cost: years of Live Photos that won't transfer cleanly to Android. Every iPhone user has accidentally sent a Live Photo that plays their voice saying something embarrassing in the background. Apple knows this. The feature has been on by default for 10 years. The fix would take one engineer one afternoon. Make it opt-in. But opt-in Live Photos would reduce iCloud storage consumption by an estimated 15-25% per user (each Live Photo is 2x the size of a regular photo because it saves a 1.5-second video clip alongside the image). Apple charges $2.99/mo for 200GB and $9.99/mo for 2TB. There are over 1 billion active iPhones. Even if only 10% of iCloud subscribers are pushed over their free tier partly because of Live Photos, that's tens of millions of monthly subscriptions that exist because a toggle is set to "on" by default. The setting is buried in Camera settings, not surfaced during setup. You will never see Apple put "Would you like Live Photos on or off?" in the onboarding flow. The confusion is the product.
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ishu ʚ♡ɞ (@ishuika) reportedtaking it to the apple store…I know there is a problem with the batteries 😵💫
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Yo parrot (@jodaonlineug) reportedI bought original apple airpods from the apple store fr my frst time & expectations were high,i wasnt satisfied with the sound,i then bought another pair of headsets for around 30usd whch sounded far better..from that day on i just took apple to be a scam…its just issue of brand
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Dan Lanzetta (@DanLanzetta) reportedEnded up buying 2 Apple devices at Verizon after receiving terrible treatment at the Albany Apple Store. The greeter Jamie was nice, but the sales person he assigned was a rude nasty individual. No way to convey this to Apple. First time dreadful experience at Albany Apple.
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CONSCIOUS (@50over_ak) reported@no_average_brit Apple Store or Arab store for cheaper fix
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Noëlla Kondo (@noellakondo) reportedMy AirPods were not working as well as they did when I first got them and I’m so glad I brought them into the Apple Store because I got a brand new pair under my limited warranty!!!
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DStv Nigeria (@DStvNg) reported@HasmondM With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057
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BJ Nemeth (@BJNemeth) reported@vladgeorgescu I took it to the Apple Store, and I told them the truth, and asked how much I'd have to pay to fix the screen, or if I'd have to pay for a new one. He looked up my account (longtime loyal customer) and handed me a new one a few minutes later. I was on thrilled and relieved!
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Tech in Cheek (@jackyharuhiko) reported@vladgeorgescu The ambient light sensor of my 17 Pro Max was not working and I brought the phone to the Apple Store. They tried everything, replacing the screen, resetting settings, I used several hours to convince them to reluctantly replace the phone. They just aren’t the same now.
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MOHAMMED (@MOHAMMEDolts) reported@AppStore There is a problem with the Apple Store.
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Rashford_Enthusiast🇺🇸🏴 (@UTDIntent) reported@04musicenjoyer Did you have to go to an Apple Store for that? If so that would be a problem for me cause the closest one is over an hour away