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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (48%)
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Errors (30%)
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Sign in (22%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Dallas |
Sign in | |
| Chicago |
Sign in | |
 Sofia |
Website Down | |
| Wetumpka |
Website Down | |
 Mont-Royal |
Website Down | |
| Pittston |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Zach Woliner
(@zachwoliner) reported
I picked up my MacBook Pro from the Apple Store today, due to worsening keyboard issues and then battery problems that were discovered as well. All that is much better, but now the volume is very faint even at full blast in all settings. 😫
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SC
(@sumanthuhhhh) reported
went to the apple store for a small issue and they just ended up giving me a new phone 🤓
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bailey (the problem)
(@baytato) reported
from
Queens, New York
Spending Halloween at the scariest place ever (the Apple Store Genius Bar because my keyboard is broken)
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zombieesq
(@zombie_esq) reported
@apark2453 Right but I think with respect to iOS and the Apple store is pretty close to a monopoly. I have on my phone three different stores I can download apps from without any problems. But my understand is apple is still single source. Are there third party stores for iOS users?
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XEL
(@999XEL) reported
@zyalss07 go to the apple store they give you new free pair no questions asked if they’re actually broken they do like a whole test
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Chuck Norris
(@ChuckNorrisNC) reported
@Callicarpa4evR @rachelbovard Apple store is NOT a website. Apple and Google can shut down twitter if they so choose. And they will.
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ScissorVixens
(@ScissorVixens) reported
@missmarina_xo Lol...was literally at Fashion Show mall today to visit the Apple store and it was frustrating as hell trying to go around slow pokes. They need a slow lane and a fast lane in these malls.
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Andrew Leason
(@ANDREW0675) reported
Absolute pain not having a working iphone at the moment..hope genius bar appointment at Apple Store tomorrow afternoon can resolve the issue
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kai
(@808kai_) reported
this little old Asian lady was at the bus stop and she told me her screen was super dark and I showed her how to fix her brightness and she got super happy bc she was gonna go all the way to the Apple store for them to fix it 🥺
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Shreyas Mehta
(@ShreyasMehta1) reported
@Apple Could you please provide a fix for my iphoneX in which rear camera both lenses are not working after software updates. Apple store is saying it to be a hardware issue but how it is possible without any fall or damage ?
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Liz 🦑
(@_lizbarr) reported
The man at the Apple Store thinks my MBP’s chip thinks it’s under attack and shuts everything down accordingly. So it has an autoimmune disease, basically.
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HEAVY TOH SPOILERS !!!!! Inferior Ramus
(@HumanFox030) reported
So in conclusion it appears that my CPU most likely got fried when my phone overheated so I can't fix it by just restoring lmao. Going to town tomorrow anyway and there's an apple store there so I'll see if I can get it fixed . If not ,,,, end of an era
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Christie 🖤💜🤍🧡
(@ndchristie) reported
@DanFessler @castpixel Just repeating this suggestion as a working model; it’s unfortunate last I checked you need to use the system OS to save it down (can’t just have a button on your website that launches installer) but it’s a nice compromise between a browser app and a full apple store release.
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AL BUNDY
(@ALBUNDY18457258) reported
@sivavaid @elonmusk Did Apple manage to shut down the Fake Apple store in Beijing.?
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t
(@wisdomroses) reported
mars finding the best route from my apartment to the apple store for me because my phone is broken . i will cry
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aFr3n
(@_aFr3n) reported
@cryptoskullx Same I have an Apple Store like 3km away too. Biggest issue is trade in and moving all the data over and trading it in.
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madison
(@madisonbrlsfrd) reported
from
Denver, Colorado
like damn my bad sorry i still have ptsd from when i was 20 and worked at the apple store and my managers would mark down the exact minute you left for break and if you came back late they would literally come find you in the line at starbucks and tell you to get back to work
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c - aaaargh! - la 🧟♀️
(@prettyquotable) reported
a fun thing that happened this weekend was taking my iphone i bought in 2020, which i had no problems with at all until it unexpectedly stopped working last week, to the apple store only to be told that nothing could be done and "they're only really supposed to last 2 years" lol
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robertqueerredford
(@robertqueerred1) reported
@SaraBareilles Love your work Sara but this is weak. All you elites out there were so happy when other people were leaving and then google, apple store shut down Parlor. How IRONIC indeed. Seems what's good for the goose is not what's good for the gander after all. How weak.
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WT29
(@wt29) reported
@cambuslangtrain @MikeCarlton01 @4corners 70% of the world's advanced semiconductors come from Taiwan. If war does breakout, I'm heading down to the Apple store and buying as many high end iPhones I can afford. I don't know if Taiwan would blow TSMC up but it's the crown jewels of semiconductor manufacturing.
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Gautam Ambust
(@GAmbust) reported
@AppleSupport @Apple My SE2020 post 5G upgrade is unable to get signal for JIO e-sim. Got software updated on Apple Store but still no luck, was informed that issue is with the signal receiver and needs to be replaced. Need help as seems to be an issue with iphone models.
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Ravim
(@misra1964) reported
@AppleSupport Bought Apple 8 series watch from NY. Unboxed and found one strap broken. Took the box to retailer in Mumbai colaba. Shop refused to entertain and said you should unbox in apple store. Is this Apple policy ?? Why can’t a damaged pdt be addressed ??
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luv2floss55
(@minnesotaflats3) reported
@rachelbovard He can just buy the Apple store and fix it....lol....
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Monte Freeman
(@montef) reported
Big thanks to Marcus and John at the @Apple store in Lenox Mall today; for solving the issue with the super dim display on my iPhone 12 Pro Max. Settings>Accessibility>Display & Text Size>Reduce White Point Turn that off if it’s in and your iPhone screen is very dim.
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Sam
(@SamziIla) reported
@AndreaKastner @DanielFrinc @Flash_news_ua i have been into tech my entire life. I am sorry to say the iPhone is as easy to break in as the android, for example when you go to fix your iPhone in any apple store do you know they get access to all your data and your iCloud that include all private photos and videos etc?
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Patrick Ryan
(@Coadyryan_) reported
@BelTel This is 2022, if you burn down an Orange Lodge to blame the nationalists so the young people will rise up, you're getting it wrong. They like peace and they won't fall for it. However, if you burn down the Apple store and blame the nationalists it might be different. Just saying!
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Praise
(@probablyypraise) reported
Apple device hack 101: Never fix an Apple device unless it’s at an Apple Store.
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Nick Manes
(@nickrmanes) reported
@JPughMI I had a similar problem some months back, went to the Apple store where they saw the problem was something on their end and replaced for free.
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pizzarina sbarro
(@tillamundo) reported
Rofl I got my laptop back from the apple store today and it’s still not working 🙃 and all my data was wiped
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𝓡𝓸𝓼𝓮 👾💻
(@codergeekgirl) reported
@Jakeroid It’s called Watch Faces in the Apple Store and it’s free. Try it out and let me know if it works on yours. I have a series 4 but I don’t get why it won’t even work with pictures if it’s too old and it was working before the update. Not sure if this is just a glitch.