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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (43%)
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Errors (39%)
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Sign in (17%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Errors | |
 Monterrey |
Website Down | |
 Atlanta |
Errors | |
| Gainesville |
Website Down | |
 Madrid |
Errors | |
| Mountain Home |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Highland Arrow 🏳️🌈
(@HighlandArrow) reported
@sully_biker I've been trying to fix my stock ticker all night. I'll probably send it back to the apple store.
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Kelly McGrath
(@kelmcg13) reported
word to the wise: always write down passwords and backup everything on your computer so that when it breaks, you aren’t walking out of the Apple store a sad girl with a new laptop like I did today 🙃
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𝙅𝙪𝙣𝙞𝙤𝙧 🇺🇸🇪🇹
(@NUFC_Forever1) reported
@TimelineCR7 Today I was at the Apple Store when I saw that a lot of phones were broken. When I looked around I saw none other than Pristiano Penaldo smashing all the phones. He said he was mad because he ghosted vs a relegation team. Shame on you Penaldo!
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Patty, Just Patty
(@padavies3) reported
Among the reasons I hate buying @Apple products is how miserable the Apple store experience is. 7 people greeting at the door, but the person helping me solve my issue basically ignored me to multitask with other customers. Can someone else invent a comparable product line?
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คՇՇгคςՇเ๏ภ รק๏Շ
(@AttractionSpot) reported
@Mrwhosetheboss I would always do this at the apple store haha. The problem is now once the screen time's out it goes back to like the demo mode and it's no longer on the web page at least for the Apple Stores here in the US.
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Mike
(@LFCMike_) reported
@FabrizioRomano Today I was at the Apple Store when I saw that a lot of phones were broken. When I looked around I saw none other than Pristiano Penaldo smashing all the phones. He said he was mad because he ghosted vs a relegation team. Shame on you Penaldo!
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Lawrence Kelly.
(@Nwokenimo1) reported
@HRH_onyx Oh, apple store might fix it or still exchange it for 14 make a small payment
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Rouse, John
(@GymRouse45) reported
@RexChapman @kayleighmcenany The local Apple store is low on stock is your only problem.
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The Luxe Libra
(@CxtieCamilleTV) reported
@OhhSugarYouKnow They should still be under warranty. You can take them to the Apple Store and they’ll either run a diagnostic test and fix it or replace them all together at no charge.
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.
(@legalsocialite) reported
I’m at the Apple store if these people tell me the screen of my brand new MacBook PRO is indeed broken.. I’ll start a gofundme I actually cannot
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𝙅𝙪𝙣𝙞𝙤𝙧 🇺🇸🇪🇹
(@NUFC_Forever1) reported
@goal Today I was at the Apple Store when I saw that a lot of phones were broken. When I looked around I saw none other than Pristiano Penaldo smashing all the phones. He said he was mad because he ghosted vs a relegation team. Shame on you Penaldo!
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Tanvir Hamid 🏴🇧🇩🇬🇧🇪🇺🔴⚪️⚫️🐝
(@TanvirHamid1982) reported
from
Manchester, England
@AppleSupport I’ve popped into my local @Apple store & had my phone fixed. I do NOT like this voice control feature you have inserted into your devices & it will cause major issues with peoples phones, like mine & what I had experienced. Thank you.
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Keen8306
(@keen8306) reported
@Edgar_alen_bro iPhone 6. It was given to me with a broken screen. I replaced the screen with the help of Ifixit. One of the screws fell out, so I may have over tightened it or didn't tighten it enough. I'm heading to the Apple store tomorrow.
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Oğuz Dumanoğlu
(@oguzdumanoglu) reported
The genius asked me to accept it this way, otherwise they can’t do much. I called Apple Support, they told the same thing. “It is just a cosmetic issue”, so they can’t do anything else. I traveled 1200 km only for taking my Mac to Apple Store Service in İstanbul. Waited 2 weeks.
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Capricorn but neva Cappin’
(@bippisadd) reported
@Apple And when I went to your Apple Store in Richmond Virginia, there was least two people with the same issue with the AirPods pros and we bought them around the same time the summer of 2021
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cris
(@cr1ccket) reported
Y’all I brought my phone to get a new battery at the Apple store and they said that some charging cables are broken so they couldn’t replace the batter. When I got home bro the FACE ID camera doesn’t work anymore. Smh 😤
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Nire Bryce
(@NireBryce) reported
hey I have an ipad pro (2021) that won't boot and I'm about to be out for a few days on the road, does anyone know how to fix this that's worked? iTunes doesn't recognize it, the volume button power button combo doesn't work, and it'll probably be a few days before apple store
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きこ
(@pepipetty) reported
I hate going to the apple store, I feel like they always look down on me fjshksjfjf
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Allen Matthews
(@Allen_m) reported
Shoutout to the @Apple store in Franklin, TN. I showed up well before my appointment Wednesday hoping to there would be an opening since I had somewhere to be right down the road in 25 minutes. They got me in, tested my AirPods, and had them replaced in 20 minutes.
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Alessandro Borrelli
(@Alexgreenuklnd) reported
@belkin 2 times screen protector replaced at the Apple store because air bubbles, a third-time same problem Apple refused to replace it. Contacted customer service for a refund and they refused to. What’s the difference between your screen protector and the one made in china?
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Rachael Newberry 💙 💛
(@newberryfruits1) reported
from
Kensington, England
Ended up in the @Apple store again with a repeated computer problem. I used words such as corporate giant, capitalism, the system. My daughter quietly explained that one man can’t destroy the capitalist system, but I disagree. However, finally, I fought the law and the law won.
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jess ⭐️
(@jess_e) reported
Had an issue with my iPhone being unresponsive, then contacted support a week ago to get it fixed, they told me to go to Best Buy or an Apple store to get it checked out. So went to a Best Buy store that night. They said that @Apple took away all their parts and can’t help me.
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Star in Hollywood
(@prettystar424) reported
My iMessage has been down 2 days and Apple store doesn’t know how to fix it 😫
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Ogunleye Zainab Abidemi
(@ZainabOgunleye) reported
@dinsewo4real @get_carbon Download the Carbon App from either your Google or Apple store, login into the app and request for your debit card.
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Katie Lio 🐈🐶🐈
(@KadyLio) reported
Apple store online specialist booking service is down, yeah? It’s not just me?
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CMDR Nova
(@CMDR_Nova) reported
i dropped my iphone 3 times today and the only thing protecting it is a screen protector and a silicone case from the apple store and i'm amazed how strong these things are, no scratches, no problems it was dropped onto concrete flooring
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rumple ********
(@gluc0se_father) reported
@cosmic_creepus this happened to me a year ago with my 11, i took it in to an apple store and there was no fix, i just got a new phone :/
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Demi | 1312
(@blacksnatchhh) reported
Only to have the phone person tell me I do have to wait for an Apple Store appointment and go into the store. So much time lost. I just don’t understand how such a massive glitch in Monterey was overlooked.
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Donwill
(@donwill) reported
the T key on my 2016 MBP keeps popping out and it's making me really sad. can i just buy new keys and fix it or do i need to surrender my entire livelihood to the apple store and sit in silence while they take weeks to fix it? help. seriously.
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WonestBottlelona_Fan and 99 others 🍞
(@Honest_ManUtd) reported
@FabrizioRomano Today I was at the Apple Store when I saw that a lot of phones were broken. When I looked around I saw none other than Pristiano Penaldo smashing all the phones. He said he was mad because he ghosted vs a relegation team. Shame on you Penaldo!