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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (50%)
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Errors (40%)
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Sign in (10%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Machala |
Errors | |
 Hyattsville |
Errors | |
 João Pessoa |
Errors | |
| The Bronx |
Errors | |
 Pune |
Website Down | |
 Soisy-sous-Montmorency |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Vikki Fay
(@vikki_fay) reported
@dreamteamfc @READER84 Can't download from this link either 😢. Come on guys what is going on??? No problems on Apple store. Sort it out with Google please
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Ty Kuenen
(@Dickmatizer6) reported
@BenTheBettor When was the last time you turned it completely off. You must shut them down every so often. Had same issue, took to Apple store and they replaced it.
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Rachel Roland
(@rach_roland) reported
@applesupport mum’s new SE has been disconnecting on calls since she got it a few months ago. Calls disrupt/cut out constantly. We visited Apple Store in CG, were told there was nothing wrong that they could see, did a full reset and were told to return if the problem persisted.
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i_4everLol
(@i_4everLol) reported
splited usb functionality log in while screen and then second wile apple store ? have no right set but already I have problem thet's all
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José José enjoyer
(@josejosefanboy) reported
My mom took her phone to the Apple store cus she thought it easy broken cus they're was no sound, turns out it was on silent from the side button😭😭😭😭
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Kit
(@KitinProgress) reported
@UrsulaV If the Apple store can’t fix it you can sell it on eBay as something dramatic and artistic. Maybe the creation space of the award nominated book a wizards guide to defensive baking.
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Keith In Full Gear 🎹🎛🎚🎧
(@kspicknell) reported
@bbqdbrains Travel back to 2014, & travel across the country to the Lancaster, PA Apple Store, & then find me (the guy who wants to alleviate issues like this, doesn’t care about selling, & has endless time to help because never got promoted to “genius”). I’ll do my damndest to troubleshoot.
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six ༺♥༻
(@sophkcal) reported
@candywinqs i’m pretty sure if ur airpod volume is low go to the apple store and they’ll replace something in it and they’ll be louder !! (idk if that’s the issue but if it’s not then fun fact i guess)
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droider
(@kartykx) reported
@JUSTINtime4aLAF Its heart wrenching to see that no other companies has condemned these. When @TimSweeneyEpic has issues about apple store everyother company joined but when there is a problem for their employees no one gives a crap. Its all about money for them.
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Chapps
(@chapps) reported
@MrEdwardRueda @antmoose @CatacombSociety Oh. HA - well, I'd still say I tore it on the staircase (I imagined her doing it on the way back down - I destroyed my spine and my ACL just missing a step at the Covent Garden Apple store). There actually *have* been injuries at Lourdes. Slippery stairs!
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Margaux Flores
(@mrgxflrs) reported
And then @Apple Store was like, “Next time you should just buy directly from the Apple Store so it’ll be smoother.” And I’m like, uh, if you’re not willing to handle issues with authorized resellers like @Yodobashi_X then don’t authorize them.
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Kingfisher & Wombat
(@UrsulaV) reported
Hopefully the Apple store can fix it up. I have resigned myself to an unproductive day.
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Ajanaku The First 🐾
(@AjanakuJr) reported
@itzbasito It used to be available on apple store around 2015 I dont know why they took it down
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Sam Mather
(@abovoadmala) reported
Are all dc tech repair shops terrible or do I just have had judgment/luck? Two years ago the Carnegie library Apple store deleted all my photos instead of setting up my phone; now a laptop repair place is blowing past their self-imposed deadline
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Kingfisher & Wombat
(@UrsulaV) reported
@MorgynLin @DarlingRakasa Oh no, it should be fixable! Problem is that A) not covered for accidental breakage and B) the Apple store isn’t a repair shop. They literally don’t have the parts/machinery/techs on staff. It’s a sales floor, not a mechanic.
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DirectTech🇬🇧
(@DirectTechYT) reported
@teamVRY @whatjamietweets I dont think you’d do wrong getting an iPhone, they offer something that absolutely no one else out there does and that’s absolutely incredible after sales support for hardware and software. You cant put a price on being able to visit the apple store when you have an issue.
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Lisa Frame (she/her/y’all)
(@Daily_Pinch) reported
@kathleenpurvis Still do. Last time I needed something serviced at the Apple store I whipped out a book and sat down to read. You could have heard a pin drop.
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GarPhaN95 (Open For Commissions)
(@garphan95) reported
@JoeCWolf If it’s under warranty why not try the apple store I had a problem with my iPad and they replaced it without trouble
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Boozoo Edward
(@Cadu_new) reported
@KepleriansTeam @GlowstickEntmt fix bugs on google play and apple store
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Wyred
(@WyredMusic) reported
I went to the Apple store to get my iPad fixed, and they said “we don’t fix iPads here”
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varun sharma ashi
(@VarunSh09538110) reported
I want to best resolution from the Apple store other vice I’ll take big action on it..bcoz this is not a small issue face unlock from the other person, Apple will responsible if my information, passwords gets steal @Apple @AppleStoreCP @AppleCaliforni3
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mM
(@JAYZSCUTE) reported
imma get to the apple store and these people r gonna tell me my phone is too broken and i need a new one and thats gonna be my breaking point for the week i just know it
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quiz nose
(@quiz_OW) reported
@hishnash @Apple Can I go to an apple store, or apple run website, and purchase the OEM parts needed to replace the screen or port? If I ask who the part manufacturer is, will they tell me? That's a perfectly accurate problem that falls under the right to repair.
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klaus :)
(@T0M0RR0W3DIE) reported
guys i’m waiting for my apple store appointment and i e been riding the macy’s escalators up and down for like 15 minutes send help
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Andrew Corcoran
(@AndrewSCork) reported
@NescoTouch @JasonAten I took mine to the apple store to have them document it and suggest a fix. They said they could send it to apple to fix which could take a couple weeks… and one of the geniuses was able to escalate and get them to swap out my computer. It was only about 45 days old.
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Roberto Chibbaro
(@RChibbaro) reported
AirPods Story /2 I bought the AirPods at @AmazonIT. They say "no problem, we will repair it, free of charge as they are under legal guarantee". I'll never ever buy on Apple store anymore.
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Gordon Thomas
(@gordoniow) reported
iPhone 11 Pro Max Face ID not working . Booked to get it checked in an Apple Store. Diagnostics run and everything is spot on except Face ID apparently the sensor needs replacing. I was told it’s not covered and I would need to pay £465 for a replacement phone ? Thoughts ?
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allison
(@allisonxpaige) reported
@fxded___ @Target I didn’t mean it was targets fault but it should’ve been checked though. You can take it to the Apple store and they fix it for free.
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Brie
(@brie_gilmore) reported
@MC_OatMilk Take it to an apple store. Sounds like a hardware issue that they should have to fix for free. My screen stopped working (not because of a drop) and they replaced it for free
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Andrew Runge
(@prcabulrid) reported
@Apple seen those demonrat rioters burned down an apple store in portland