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Apple Store status: access issues and outage reports

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Full Outage Map

The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

  • 43% Errors (43%)
  • 29% Sign in (29%)
  • 29% Website Down (29%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

CityProblem TypeReport Time
Montréal Errors 1 month ago
Ciudad López Mateos Sign in 2 months ago
Quito Website Down 2 months ago
Guayaquil Sign in 2 months ago
New York City Sign in 2 months ago
Malibu Website Down 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • _hoyet
    Jeremiah Hoyet (@_hoyet) reported

    @ravikiran_dev7 Take it to the Apple store, ask them to diagnose an issue that doesn't exist. They will return it to you completely spotless.

  • 0xNyrox
    Nyrox (@0xNyrox) reported

    @officialladi_T Windows abeg Mac and their screen issues abeg... Guess because it's not direct from Apple store, my next purchase I will order

  • indiesoftwaredv
    Muhammet A. 👉🏻 Mobile Dev (@indiesoftwaredv) reported

    @adamlyttleapps Apple search algorithm is totally broken iPhone, Mac or apple store doesn't matter never finds even if you type the exact name

  • GinKitsune4
    KitsuneYuki ❄️🔥🦊 (@GinKitsune4) reported

    @MtSilvr @KirscheVerstahl I love the apple store. One day, you walk in and say you want an orange. You like oranges better. The store owner says, "everyone must want oranges," and starts selling oranges. Now, no one shows up to the apple store, and it goes out of business. This is the problem.

  • SurveyWhorps
    Paris (@SurveyWhorps) reported

    My iPod video stopped turning on years ago. I wonder if I can take it to the Apple Store and get them to fix it.

  • nwammonwu1
    Nwammonwu (@nwammonwu1) reported

    @Morris_Monye Palmpay, Okay are always flying high no issues at all. All this known commercial banks app like Gtworld, Zenith mobile a.nd the rest should be banned from playstore, Apple store.

  • sillybillyn
    Maxrim Dyvite (@sillybillyn) reported

    @iVRy_VR How did you resolve the issue with Apple store review

  • TurkovicAlija
    CoachAlija (@TurkovicAlija) reported

    My MacBook Pro just stopped working from error messages to having these options and tried it all - see image. Also ran diagnostics, spoke to Apple Support last night and took the mac to apple store today - they were not able to help! They couldnt find the storage device - thats it. I’ve used @grok thus far + @AppleSupport phone & in-store support. Who can help and get me past this problem?

  • _fonesy_
    fonesy (@_fonesy_) reported

    @PhoenixCharts @Schmavid1 @NortonMpls It must be comforting to confidently write a daily fanfiction about how the biggest issues just so happen to be the handful of things you're already mad about. Yes babygirl, rioters burned down the Apple Store but not until after we'd decided to leave Amazing Thailand untorched.

  • gossipaddress
    will (@gossipaddress) reported

    @danogburn @wearedoneforgg @GAFollowers These days about the only mall I go to is the Avalon, it’s got an Apple Store so that’s really all I need. But did have to go down to Lenox a few weeks ago

  • quackeie
    bri (@quackeie) reported

    the whole server being there for the explosion of the apple store im crying i love qsmp

  • The_Suburbanist
    The Suburbanist (@The_Suburbanist) reported

    "Roads are incorrectly priced" 10 people want 5 apples at the government apple store. So the govt sets a price cap of 5 cents and we have an apple shortage. Allowing the price to be determined by auction would relieve the shortage by allocatimg the apples to those who value them the most, but the basic problem of having only 5 apples remains.

  • cutefoid
    plum (@cutefoid) reported

    @TomLongclimb i literally know jack **** about electronics so i can’t fix it myself i might have to do apple store a lot of places wont do a macbook lol

  • DrunkDividends
    Drunk Dividends 🥂 Small Biz & Finance (@DrunkDividends) reported

    @unusual_whales If the Apple Store alone was broken into it's own company it would be bigger than SpaceX

  • taegii134340
    Teenbean⁷ (@taegii134340) reported

    Lmao my phone broke the second I walked into work today and I spent all day waiting to go to the Apple Store and they couldn’t fix it goodbye 8 year old phone I’ll miss you terribly

  • DamiDina
    Dami Dina (@DamiDina) reported

    Could have been an issue with Apple Pay that wasn’t accounted from Apple’s end But the customer service and lack there of from the Apple Store is likely what will continue to lead to their downfall imo I literally hate spending money on Apple but have no choice 4 at least 2yr

  • jackcoder0
    Jack (@jackcoder0) reported

    His iPhone battery health dropped to 78% after just 1 months of use. He took it to the Apple Store expecting a free battery replacement under warranty. The Genius Bar technician ran every diagnostic. The battery passed every test. The phone wasn't defective. Then she said something he wasn't expecting: "This battery isn't broken. It's been worn down. There are 8 default settings on your iPhone right now that are aging the battery faster than they should and they're all on by default. Apple ships every iPhone with them enabled. Most customers come in here thinking the battery is bad. It's not. The settings are." He asked the obvious question: "Why doesn't Apple turn them off by default?" She didn't answer. She just opened Settings and started walking him through them. Here's everything she showed him in the next 10 minutes. 🧵

  • krk24richards
    Kyeyune Richard (@krk24richards) reported

    @DrBellahh You and your people you buy used iPhones, me I buy new and from Apple Store. So handle your problems

  • ElonUncleSays
    Phantom (@ElonUncleSays) reported

    @gharkekalesh Apple store jana hota hai , Reliance Digital is not at fault ! Customer is at fault, today every Tom **** and harry has only one solution to every problem. Make a video , try to viral it and wait for resolution rather understanding and following the procedure.

  • Aishodiddd
    Affrah Tibs. (@Aishodiddd) reported

    Apple Store has been rubbing me down with ghost pepper paste.

  • RonaldoMen4691
    rmendonca.somi (@RonaldoMen4691) reported

    @FearedBuck If he was in an Apple Store, wasn't it supposed to be him buying an iPhone? Didn't get the problem here!

  • KathyWallis01
    Kathy Wallis 💙 (@KathyWallis01) reported

    Please I'm having serious issues with my Apple store even though I was able to signed in my Apple account ID successfully on my iPhone but it keeps saying I can't access the Apple store...and I need to update some of the apps on my phone to be able to work properly.

  • DarrellWakelam
    Darrell Wakelam (@DarrellWakelam) reported

    @Apple Brilliant service once again at the Apple Store, Exeter. Booked in there and then to look at charger port issue, received a text within half an hour to come back to store, port cleaned & fixed in 5 minutes, no charge. Quality service, helpful staff. 🙏👏👏👏

  • Matronincharge
    ConsN-Jan 💜🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇸 #together (@Matronincharge) reported

    @beverleyturner Yes. A colleague has same problem. When I went into Apple store. Advised to buy new phone with more storage. The new phone’s are want government expects you to purchase for the control features. Facial recognition even for banking. I’m not interested in paying out over £1000!

  • Mikekungu
    Michael Kungu (@Mikekungu) reported

    @AIRTEL_KE Why is the app not working, i have just downloaded it from apple store

  • Djmikeslice1
    djmikeslice (@Djmikeslice1) reported

    @AppleSupport I’ve now spent over 6 hours between Apple Store visits and phone support regarding an unresolved trade-in/store credit issue involving my iPhone upgrade. Senior Advisor escalation still has not resolved it and promised callbacks never occurred. Looking for Assis

  • alex89912127805
    alex (@alex89912127805) reported

    @vanillamase @isthisthingon74 fr i’m glad it’s at least the weekend so ppl have some time to process and cool down. i feel awful for her, she was so kind to him the entire time :( i hope someone blows up that stupid apple store and puts up a huge pride flag in its place.

  • AdigunF56768
    El amole ika (@AdigunF56768) reported

    @refugeeonearth3 If we no put feez down for this app he go kee us no be just now him uncle carry iPhone go Apple Store for Houston?

  • e_goeth
    Cameron (@e_goeth) reported

    My friend did this with his laptop and when he brought it to the Apple Store he had to give them the password and they refused to fix it

  • chiragsinghvi15
    Chirag Singhvi (@chiragsinghvi15) reported

    @tim_cook Dear Apple Support Team, I am writing to express my extreme frustration regarding a persistent and severe heating issue with my device. Despite visiting the Apple Store approximately 7-8 times and undergoing multiple physical, software, and hardware checks, the problem remains unresolved. My case was reportedly transferred to the international team overseeing PAN India operations, yet I have received no effective response. Furthermore, the support messaging team has stopped replying to my messages. While an RMA was filed and I have submitted requested logs twice, every follow-up call results in a disconnection or a repetitive request for the same logs I have already provided. The heating issue I am experiencing is abnormal and paranormal in nature, persisting even after a full software reload and hardware inspection. This is not just a technical flaw; it is a significant health and safety hazard. Using a device that reaches these temperatures is dangerous, and I am deeply disappointed by the lack of customer centricity and urgency shown by Apple regarding this matter. I request that this case be treated as a top priority. I am seeking an immediate resolution, whether through a definitive repair or a full replacement of the device, as the current situation is unacceptable. I look forward to your immediate response and a concrete plan to resolve this issue. Case ID - 102905743860