Apple Store status: access issues and outage reports
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Full Outage Map
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
- Sign in (35%)
- Errors (35%)
- Website Down (30%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Montréal
|
Errors | 24 days ago |
 Ciudad López Mateos
|
Sign in | 1 month ago |
 Quito
|
Website Down | 2 months ago |
|
Guayaquil
|
Sign in | 2 months ago |
 New York City
|
Sign in | 2 months ago |
|
Malibu
|
Website Down | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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KitsieAnn (@KitsieAnn) reported@RealJamesWoods @ClarenceJorda13 Months ago hubby and I were at a Apple Store and boom right in the middle. It would’ve been like me just plotting down pulling my rosary out and start. Praying the rosary out loud.😜
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Famous14u (@famous14u) reportediPhone keeps freezing after restarting. Won't allow me to input passcode to start phone after turning it on. Wondering if I should go to Apple store. They want me to buy storage. I'm protesting. Hate when this happens. Battery at 100% now I need to let battery drain to shut down.
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Steve (@earthcurve89) reported@Sassafrass_84 @PigWar With Android some versions, you can rollback if need be, with Apple, they own everything on it, apps, etc. If Iphone crashes, you csn't roll bsck to previous version, you either wait for a software update, fix, or Apple Store.
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H (@y_icare) reported@OloyeSomorin Firstly sir, backup your chats on the Android. Then, go to Apple store to down an app that enables u transfer all Ur files frm iOS to Android. This w
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Stivovo 🇺🇸🏈🏀🏐⚾️🏓 (@fattyk72) reported@OliLondonTV Why doesn't Bill Gates fart in an Apple store? Because there are no Windows. Fix your OS dude, leave the meat alone.
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adi (@_adilenne) reportedRemove my cellphone from the case because I was using the portable charger and it ******* fell down. Still not the festival since I had to go to the Apple Store. Super wonderful ppl and I needed a phone asap since I’m alone. Now I have a 17 PM, an expense I didn’t think of
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alex (@alex89912127805) reported@vanillamase @isthisthingon74 fr i’m glad it’s at least the weekend so ppl have some time to process and cool down. i feel awful for her, she was so kind to him the entire time :( i hope someone blows up that stupid apple store and puts up a huge pride flag in its place.
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Fix my PC Store™ (@FIXMYPCSTORE) reportedYour M4 Mac is broken. And no, the Apple Store won't fix it fast or cheap. We will.
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indefatigable fox cop (@shitotaur) reported@Koutchboom There aren’t any actual Disney Stores left anymore. But there’s a concept there that could be expanded upon. The Apple Store isn’t a terrible idea actually, but it would have to be executed the right way to bring in numbers. It would have to be a local bastion of the Disney exp.
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El amole ika (@AdigunF56768) reported@refugeeonearth3 If we no put feez down for this app he go kee us no be just now him uncle carry iPhone go Apple Store for Houston?
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Modestas (@modestasraz) reportedCrazy, I was searching the Apple Store for an app like the one I'm building with 0 results, and just today - 2 popped up. 1 with the exact name I was going with... Atleast I got the .app domain name It's going to come down to distribution once I release
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J🏴 (@oPIXIEo) reportedReally disappointed with my experience at the #Apple Store Edinburgh over the past month. I’ve had to visit multiple times for an ongoing charging issue with a 4-month-old iPad A16.
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YuryTHoS (@BPhilosopher) reported@P_Kallioniemi @NersFalco @Kolas_Yotaka Good luck doing this with iPhones. The issues is - many of ruZZian bots have Apple Store in their profile.
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Richard Hammer (@SirHammerLot25) reported@Apple new update has COMPLETELY SLOWED my phone 16 down. It’s lagging badly & logging into Apps it’s taking ages With all these $££ BILLION Apple still can’t get updates right Do I send or take my phone into an Apple Store to get it fixed for FREE?? @AppleSupport ?
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tomo (@tomowget) reportedIve been sitting at the mall for the past couple hours waiting for the apple store to fix my phone. What did i miss guys
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Federico Ulfo (@feulf) reported@WallStreetApes my wife went to the apple store to fix the battery, once there they told her "we can't replace the battery" you'll have to buy a new phone
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Mia🏹 (@faelriel) reported@mirr0rballerr_ @allieIaurentis I had the same issue but I change my region on the Apple Store and then it became available (get someone address who lives abroad)
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Jen! 🐭 (COMMS OPEN) (@jengleeart) reported@Absorbantsy That’s what happened to my first one :( the current one connects to my neighbours iPad just fine, just not mine for some dumb reason. I don’t live near any Apple Store so I’m relying on phone support and it’s been painfully slow 😭 slowly resenting apple tbh
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Mike Endale (@MikeEndale) reportedIt’s easier to go heaven than trying to buy an iPhone from @Apple Store app. Yuck. Such a broken experience. @AppleSupport help! Please fix the app
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Isaac B. (@MadebyIsaac) reported@uxkosta I bought it at the Apple Store in a convertible coupe. We had to pop the top down and hold the box on my lap
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Mark Levit (@professorlevit) reportedUpgraded to iPhone 17. Something went wrong today, early afternoon. Ran it over to the Apple Store where the phones was pugged in to magic devices, the tech futzed with its interface—for a half hour. TECH: “Your phone is broken and needs parts. Good thing you bought Apple Care...
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Konosekai (@konosekaix) reported@Jupjami @ItoAyamiStan Yeah the commies are busy hunting down gays. That’s why you can find les story line in Where Winds Meet, millions of gay contents on Bilibili, and tons of gay apps in Chinese Apple Store. Can we try not to generalize things please?
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Shubham Kumar (@HeyyyyShubham) reported@kkhushhiii Almost a month back, I faced a similar battery swelling issue. Got it replaced for free without having Apple Warranty. You can get it too at Apple Store or Apple Authorised Resellers
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Saisei (@SaiseiInvesting) reportedYou walk into a Google store in NYC and they cannot fix one of your problems You walk into an Apple store in NYC and they will fix 99% of your problems Make it make sense? $AAPL $GOOGL
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👽 (@Supa_moist) reported@glittersnot @ladygaga Imagine going to the apple store to get your broken camera fixed and they take your phone to the back and you see Gaga pop up & now you don't have proof you were there.
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Triston (@T_Mac303) reported@heynavtoor As a former Apple store tech, those settings don’t cause overheating specifically. It’s a software/firmware issue. I will also note that Apple techs get very little info from apple corporate for known issues or fixes. They typically get their info from Mac rumors or 9to5 Mac.
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Shruti (@heyshrutimishra) reported4/ The Apple Store vs Microsoft Store hiring hack Head of retail comes in proud: "I'm hiring a lot of Apple Store people." Jon stopped him immediately. "Go two doors down. Hire the people from the Microsoft store. They're selling a Surface next to a MacBook Air and they're not starving. Those people know how to sell." The fish were jumping into Apple's boat. You want the fisherman who had to work for it.
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Cassius 🪷 (@CassiusClove) reportedI cant watch this . wheres the person falling down the glass staircase in the apple store that posted about it every day .
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Jack (@jackcoder0) reportedHis iPhone battery health dropped to 78% after just 1 months of use. He took it to the Apple Store expecting a free battery replacement under warranty. The Genius Bar technician ran every diagnostic. The battery passed every test. The phone wasn't defective. Then she said something he wasn't expecting: "This battery isn't broken. It's been worn down. There are 8 default settings on your iPhone right now that are aging the battery faster than they should and they're all on by default. Apple ships every iPhone with them enabled. Most customers come in here thinking the battery is bad. It's not. The settings are." He asked the obvious question: "Why doesn't Apple turn them off by default?" She didn't answer. She just opened Settings and started walking him through them. Here's everything she showed him in the next 10 minutes. 🧵
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AJ 🏀 (@CyberSecAJ) reported@ajrgd @UK_Daniel_Card Its just fun like, everywhere ive gone i scan without hesitation. If you go to the apple store for repair they make you scan a qr code to login and authenticate your account and devices to the genius bar with one click.