Apple Store status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

• Sign in (43%)
• Errors (29%)
• Website Down (29%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Aubenas	Sign in	7 days ago
Billy-Montigny	Sign in	15 days ago
Nantes	Website Down	1 month ago
Capitólio	Errors	1 month ago
Adelaide	Errors	2 months ago
Ahmedabad	Sign in	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lety rety 🇳🇵 (@letycsgo) reported 1 minute ago

  @telegram Hell yeh. Bet that one about de Epstein got your *** outta apple store bro. But we got yo *** back. U better 🧐 behave cause the longe nose tribe gonna get u down quickly next time

• 
  givest (@usegivest) reported 3 minutes ago

  We finally got something from Apple that brings us one step closer. We got declined, but we only need to fix the issue and apply again. We need to add Face ID or a password to the app. After that, we should be in the Apple Store. Be ready. Givest will be the future of RWA on-chain. It’s never been this easy to send a stock. Soon, you’ll be able to send stocks like it was an SMS (like, for real).

• 
  Ryder (@RyderShoots) reported 3 minutes ago

  I’m in a random city at an Apple Store to fix my laptop and they’re hosting a class for elders on how to take photos on their iPhone 🥲

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  Niman (@OlaminiranA) reported 3 minutes ago

  @UBAGroup UBA mobile banking app has suddenly crashed for the past 1 week, and the poported app upgrade is not available for users to update on apple store and it's very concerning at the moment. UBA pls help fix this, it's frustrating and very inconvenient.

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  Jill Collier 🟥 (@JillCollier16) reported 7 minutes ago

  @boygeorgeclub01 Thanks. The Apple Store was genius at recovering my iPad. Was just having trouble signing in here, but all fixed now.

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  RedDevil (@zebrinaholmes) reported 9 minutes ago

  @HOUSEPORN___ This is how I almost fell down the stairs at the Apple Store downtown in Union Square out here in San Francisco because why are the stairs made of glass see-through tell this day I’m still super cautious of going up and down

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  Kofi Yeboah (@kreativesky) reported 10 minutes ago

  Laptop overheating again…to the Apple Store I go 😭 can’t afford to not fix it this week

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  takkun !! 🩷 (@yourtakkun) reported 12 minutes ago

  @GH0STYMI if it doesnt fix with this upcoming update, i'll probably take it to the apple store to get it looked at. because who knows maybe my ipad in specific is a defect ... i hope not

• 
  Giles Van Gruisen (@gilesvangruisen) reported 17 minutes ago

  One time my friend complained about his laptop not working, said he was about to go out to the Apple Store and buy a replacement. I fixed it by deleting about 100gb of hidden Garmin files

• 
  Kevin (@Kevincreates77) reported 20 minutes ago

  Setup 9: She replaced the battery instead of buying a new AirTag. After 11 months, his keys AirTag stopped chirping as loudly. The Precision Finding response was slower. The battery was dying. He assumed the AirTag was disposable. Most people do. He was about to buy a replacement for $29. She took the AirTag, pressed down on the stainless steel back, twisted counterclockwise, and popped it open. Inside was a standard CR2032 battery the same coin battery that powers watches, calculators, and car key fobs. Available at every pharmacy, grocery store, and gas station in America. $3 for a single battery. $6 for a 4-pack on Amazon. She popped out the old battery, dropped in a new one, twisted the back clockwise, and the AirTag chirped to life. Full power. Ready for another year. The entire replacement took 15 seconds. No tools. No appointment. No Apple Store visit. No subscription. She told him this was the part most people don't understand about AirTags. There's no monthly fee. No annual subscription. No service plan. The AirTag costs $29 once, the battery costs $3 per year, and the Find My network the billion-device global tracking infrastructure is free forever. The total cost of ownership for a single AirTag over 5 years is roughly $44. Compare that to Tile, which charges $2.99/month for premium tracking features $36/year, $180 over 5 years. Or Samsung SmartTag, which works only within Samsung's smaller device network. The AirTag costs less per year, uses the largest tracking network on earth, and runs on a battery you can buy at a gas station. She'd been replacing the batteries on all 7 of their AirTags once a year for $21 total. The entire family's tracking system wallet, keys, car, dog, backpack, 2 suitcases costs $21/year to maintain.

• 
  SaMi (@info_with_ai) reported 24 minutes ago

  🚨 BREAKING: A former Apple Store employee revealed what they say customers rarely hear at the Genius Bar. If your battery health is still above 80%, you may be pushed toward a new iPhone when a battery replacement could solve the problem. Before your next Genius Bar visit, here are 5 things Apple employees may not tell you—according to someone who worked behind the bar:

• 
  David Bromley (@DavidBr35205455) reported 24 minutes ago

  @Apple - Has anyone fixed charging port problem on I- Pad. Hard to pay 1300. + for pro and port fouls up. Then Apple Store wants to chg 30 -40 % of orig price to repair ! Until they fix this or have charging pad like phone - it’s a expensive paperweight, lost sales,@tim_cook

• 
  Vadim (@VadimStrizheus) reported 26 minutes ago

  @foundparzival web app links work rn Maybe Apple Store issue

• 
  O1D (@onlyonedona_1) reported 28 minutes ago

  Why all of a sudden the rectangle tool I using in marking my order blocks on the chart can’t be spotted on 15mins I’ve updated my trading view app from the Apple Store and it’s still not working I’m I the only one experiencing this ?

• 
  Broden 🇬🇧♿✝️ (@Gavtaraysin) reported 32 minutes ago

  @CovidSolidarit1 Sometimes we have to tune issues out. If you can stand the audio I sometimes listen to audiobooks on either YouTube, Spotify, and BBC Sounds. I'd imagine the Apple store has audiobooks too. I just like to get my head in another world for a while 🙏

• 
  JoshWorksAI (@JoshPrompts) reported 35 minutes ago

  Who do really rich people go to for their tech issues? Like, say I'm a billionaire, and I have a problem with my Photos application. Surely I just don't go to the Apple Store...? Do I?

• 
  zula ♪ (@evanmix) reported 36 minutes ago

  put your phones down tour but it’s just the apple store after a new iphone gets released

• 
  bree🫀 (@peachcider_bree) reported 36 minutes ago

  @ABENIBABYYY It’s funny cuz I only go this one because John Lewis was on sales and it was £100 discount compared to what the prices were at Apple Store I didn’t have any issue until I started using my 16 and noticing the difference

• 
  Jack (@jackcoder0) reported 39 minutes ago

  If this saved you $70 or helped you realize the Pro 2 is worth $70 more one ask: Repost the first post so the next person standing in the Apple Store staring at two boxes has the breakdown before they buy. Follow [ @jackcoder0 ] I break down the hidden comparisons, features, and pricing games that companies bank on you not questioning.

• 
  Sarah Halsted (@SarahH255030) reported 44 minutes ago

  I think my iPhone is defective. My texts won't send so I was forced to phone someone at 8:45 am, yuck, and they told me it said "Unknown Caller". And I am having trouble getting the phone to turn off. I guess I'll have to visit the Apple Store again and try to get a new phone... @Apple

• 
  braceface_nana (@braceface__nana) reported 45 minutes ago

  Been at the Apple Store and phone store like 4 times just give me a ******* break the queen is finally fix for good

• 
  Ifediche (@esther_stan) reported 46 minutes ago

  @lynn_jatau If it’s google play store , you’ll keep having these issues. Pay through Apple Store

• 
  Thomas James (@rocky7586) reported 47 minutes ago

  @Derceto00 @2_Old_4_Gaming @RetroGamer_Daz Why do y'all say this? Where is it a rental? Please show me where a game has been completely removed after a certain amount of time from someone's library? It's NOT a rental! You are buying a license! That license CAN be revoked but so can your driver's license. Does that mean you're only renting your car if you break the law and they take away your license to drive? No. You are the owner of that license along with the publishers that you acquired it from. That agreement WILL NOT BREAK as long as you don't break any of the TOS. even if they close down forever. You still get to keep your games. I'm sick of reading this rental nonsense because it's simply not true and not how this works. "but what about the 500 movies Sony took!" Movies are not games! Movies you get from a third party EXPLICITLY tells you that YOU DON'T OWN THIS! What you're buying is a license to view it from that third party as long as THEY have their license to carry that movie renewed. There's never a time you can show me in the EULA for games where they can just arbitrarily take games from you and that you're only renting them. It doesn't state that. Movies have licensing agreements in place with platforms like Fandango, Apple Store, Google Play Store, Movies Anywhere, etc, where they can carry those movies on your behalf as you buy the license to watch them on those platforms. The EULA explicitly says this to you. The ONLY way a digital movie is yours forever is if you bought it first hand from the studios that made it. That means when you purchase a movie from their own website, the DVDs and Blu-ray codes that come in the boxes, or they gave you a code to use directly. You still watch them on those platforms but if one of those platforms ever shut down? They are obligated to move your collection over to another "locker", which is what they call it in the EULA, OR give you the ability to download the movies so you keep them forever. They HAVE to do this as it is in their EULA and that's what they agreed on with you as the purchaser. Games? They don't have limited licenses like that, typically. You'll run into a licensed game from Marvel or DC or Star Trek, Nickelodeon, or licensed music, etc, and those games have limited licenses physically and digitally. That's why a lot of those games get delisted or they have to remove the music just like GTA had to do a few years ago. Delisting doesn't mean you can't play what you've bought though. That's what I need people to understand. Delisting is not de-platforming. It's not the same thing. I have purchased delisted games since 2017 and they are still ready for me to play digitally. You keep them. They just aren't available for purchase for anyone else that may want them digitally. Physical games get delisted and moved from store shelves all the time too. Deadpool is a great example of a game no longer in regular circulation and you can only really find it used for high prices on eBay. Effectively that game is out of commission because of that physically. Digitally? You can still play it if you bought it before they delisted it. It's not gone forever. It's there. I hope you really take time out to read all of this and try to understand that You've been misinformed on this stuff and that digital gaming is not what you've been thinking. There's some drawbacks just like there will be with physical games. The true issue needing addressing with all digital platform is the refund, trade, and selling policies that Sony has to change up. They will have to change them to match Steam because that's their direct competition now. I do think they will announce changes to those soon.

• 
  Anthony Woolf (@anthonywoolf) reported 48 minutes ago

  Is it possible we are at the beginning of the end of the smartphone era? If AI is as big as it appears to be, computer and memory will flow to its applications (from datacenter to edge). This will cause price inflation for smartphones, including and perhaps especially Apple ones because Apple's edge has been ever more advanced compute (and better cameras), alongside of course amazing software. So iPhones go up in price, margins go down, and people upgrade less. Apple's strategy of on-device AI exacerbates the problem because it adds cost, but not much functionality. On device Apple models sound like the elegant and profitable way to avoid the capex-AI investment cycle bedeviling Wall Street, but it instead pushes Apple headlong into a high price, low margin winter of expensive on device AI combined with an awkward partnership with its primary competitor, Google (who seems to be losing its AI mojo as we speak). And as an aside, I had the unusual experience at the Apple Store yesterday of being upsold aggressively on Apple News+ and some business service thing I didn't want. Apple service revenue is important, but it's very tied to Apple devices (especially Apple Care). Anyways, just a thought. Not bagging on Apple, but the thought occured to me that if the competition for scarce computer and memory doesn't let up, Apple's salad days of ever more powerful iPhones at a reasonable cost may be over.

• 
  Spacefaring Civilization (@Anonymo42055065) reported 51 minutes ago

  @Ro_Exotic @SmallEyez @markgurman I’ve only used the Apple care with the IUP once, and the Apple Store tried dicking me around by saying damage wasn’t covered. Demanded ~$400 to fix. I raised hell until they realized policy literally says $99 deductible.

• 
  sun 𓆩♡𓆪 (@theodysseis) reported 52 minutes ago

  the apple store cannot fix it (i think it’s my phone) pointed frustration. then a sedated acceptance washes over me………

• 
  Simon (@realsast) reported 53 minutes ago

  my macbook has started to die at 99% and i cant do anything about it cause even if i get a new one (i still got warranty) the thing that recovers from a backup straight up doesnt work and not even apple store can help you (ik this cus when i switched to this i had that problem)

• 
  Octaine (@octainebg) reported 53 minutes ago

  @that_john_doe @aaronp613 Firstly these device are obsolete now, second the firmware that was unsigned was the newest one for the model not some old firmware Also iPhone's slow down and overheat when the battery is bad, change that battery in an Authorized Service or Apple Store and see performance go up

• 
  Lev Smagin (@lsmagin) reported 56 minutes ago

  @chromatique Too early to tell, they have the new update approved by Apple Store days ago. Must be some sort of error

• 
  ArtsDoc (@ArtsArtssmity) reported 59 minutes ago

  @BradTechh My tablet. However apples made the same mistake of all the other digital companies 2010. older instructional material that was degraded to the level of the Gutenberg Bible as compared to the user-friendly era, the leaders of which was Steve Jobs. Following that engineering and programmers produce most of the educational material it’s got awful. It’s composed of thousands of variables that are programmer constructed and link nill sure even the associated English words. Just just write down the steps for something as simple as user face identification it’s buried five pages under God knows words that have to be learned as a foreign language and still none of them are intuitively connected the number one big thing that could really swing Apple around would be an elegant review and complete revision of their instructional material for their wonderful machines that are so complex that they should bend over backwards to make their instructions, palatable or intuitive. You’ll notice that most of the major medical schools and nearly all of the engineering and advanced school Prestigious aggressively is auditory, visual, interactive, curriculum components, extensively. Apple’s approach breaks the number one rule “ The medium is the message”. Just go to Apple Store and watch who’s who’s really teaching neophytes. You’ll see clusters of friends doing just that kind of teaching, but notice that the books and the instructional material and the online stuff is avoided. One small group of special education specialist could convert it to easily absorbable. I bet that would increase our market share 25%.