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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Errors (38%)
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Website Down (36%)
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Sign in (26%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Minsk |
Website Down | |
 Mount Vernon |
Sign in | |
 Madrid |
Errors | |
 Lyon |
Errors | |
 Santa Catarina |
Sign in | |
| Paris |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Cₑₒ₄ รɦѻ
(@CEO4SHO) reported
from
Jersey Village, Texas
@KevinWrightKrw Great so far. New phone locked up on iOS update. Had to go to Apple store. Not fun but problem resolved
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Shantanu
(@shantanughosh) reported
from
Mumbai Suburban, State of Mahārāshtra
Then came the iPhone. Several of them! When the iPad was announced , I wasn’t sure I saw great value. However, I had just arrived in San Francisco and when I looked out of the window I noticed people queued up in front of the Apple Store and walked down to check it out.
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Addam
(@Adoubledg80) reported
from
Manhattan, New York
@nikestore your SNKRS app is broken on iOS 13.1 on iPhones & Ipads. Y’all can keep trying to help us on here, but sadly your fixes don’t work. Someone on your tech team needs to fix this ASAP & y’all need to push out a fix/new update on the Apple App Store.
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ana 🌼
(@anagabyg13) reported
from
Dallas, Texas
ive been to the apple store THREE times this weekend dude im just trying to fix my computer 🥴
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Alli Murray
(@murraya0404) reported
from
Nashville, Tennessee
Wishing everyone a happy afternoon except to the girl at the apple store who watched me stress cry over my broken laptop and called me irresponsible and told me to wait two hours before she would think about letting me talk to an employee to fix my laptop
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Chris Noe
(@chris_noe) reported
from
Unorganized Territory of Fort Snelling, Minnesota
Yep, Apple retail store experience still a dumpster fire. And LuLu kind of let me down as well. 0-3 today, time to mow the lawn.
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Peggy Li
(@_peggyli) reported
from
Brooklyn, New York
Oof, apparently there's a credit card network outage at Target everywhere. The store in downtown Brooklyn is only taking cash and Apple Pay. Long lines, frustrated customers, and stressed employees. 😬
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diana
(@dianaa_yareli) reported
from
Whitney, Nevada
@denitzay @1DiegoHuerta @AppleSupport @Apple It’s actually a known issue with iPhone 7, Apple fixes it at no cost but is something that needs to be shipped out for repair. Some Apple’s will also replace in store. The only catch ia it must have not had any 3rd party repairs.
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Louie Mantia Jr.
(@Mantia) reported
from
Portland, Oregon
By the way, the reason for filming it this way is not needing to shut down an entire street to film, giving a more natural look to traffic. (Thanks to the Portland Police officer inside the Apple Store today who happily answered this silly question!!)
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Monye Weiner
(@MonyeWeiner) reported
from
Pikesville, Maryland
@jimcramer Went to the apple store yesterday to fix phone problem. Just realized they deleted all my emojis. 😇 was gone. I almost had a heart attack. Just talked to apple and they got him back. Can breathe again. All my others are gone. As long as I have 😇, I'm happy.
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Andrew Rahal
(@AndrewRahal) reported
from
Manhattan, New York
When @Apple & @AppleSupport don’t give 2 shits about their MacBook Pro 2017 and iCloud issues! I’m done with this.. every Apple store I’ve been to and I’ve been to 10 of them.. I’ve run up the same wall! Shame on Apple deviating from the Steve Jobs level of design and service.
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michael tobin
(@initialfocus) reported
from
Columbus, Ohio
@jacksonhvisuals @rlyshot @jeremyroe Any Apple store manager that’s decent should do this without hassle. I personally did this whenever a customer came in for the 3rd issue (that wasn’t user error) on a computer.
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HAZARD✡️
(@FinesseGodHaz) reported
from
Springfield, Massachusetts
@WoahNahProto 😂🤣 ***** could never be me, but he not tryna finesse he just not thinking about how old that phone actually is. Just fix my phone. You can bring it to the Apple store and get them to fix it Foreal for 165$ or go to the Arabs and have them fix it for 40$ 75$ at the most.
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Susan Silvestri
(@SilvestriSusan) reported
from
Manhattan, New York
@TMobileHelp The 2 stores I went to in midtown Manhattan told me that none of them had them & 1 suggested I go to an Apple store. I’m trading in my current phone and was told it has to be done in store in order to use the trade in towards the down payment.
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Andrew Grant
(@agrant) reported
from
Cary, North Carolina
@brutella @stroughtonsmith I had the same problem with an app called “Remote”. They seemed less bothered about the name being shortened from the App Store, and more about it being a name used by an Apple app.
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J.Lynn Johnston
(@JLynnJohnston) reported
from
San Luis Obispo, California
Apple is botching the new iPhone upgrade program pickup/activation process. Two trips and going on 3 hours in-store with SIM issues after they couldn’t complete my transaction for an unexplained reason. Salesman telling me my “best bet is just to buy the phone outright.”
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Nomi Samad
(@amirasam25) reported
from
Kuala Lumpur, Kuala Lumpur
I sent my iphone XS for repair because the touch screen and face ID is unresponsive. They unable to fix the problem, so yesterday i got an email from Apple store, claimed that they replace my phone with a new phone. Dont know to praise their job
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kam ✟
(@itskamlol) reported
from
Charlotte, North Carolina
I’ve been to the apple store 3 times this month because of me having to get new products or fix old ones. Lowkey tired of being in the store 😕
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Ryan Bartholomee
(@RyanBartholomee) reported
from
Midland, Texas
Thank you, Apple’s flagship store reopening after renovations. I hope that turning the store off and back on again fixed the problem. #FallonLIVE 🤣👍🏽
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Kevin Cavallin
(@gene5335) reported
from
West Des Moines, Iowa
@AppleSupport The update was unsuccessful due to the iPad throwing an error and refusing to connect to two different desktops. I'm now at the Apple Store trying to get it fixed.
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Siân
(@sianio) reported
from
Salford, England
The queue for an Apple Watch was an hour wait outside the Apple Store. Hot footed it down to John Lewis and picked one up straight away. #suckerz
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Isaac
(@iMerrimantech) reported
from
Madrid, Comunidad de Madrid
So update the heating problem has calmed down but has been on and off for about a day. Hard to believe when I haven’t used it till 35 minutes ago. Anyways Apple has no free appointments. So if it keeps happening I’ll go to the Barcelona store iPad
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NewMusic Papi
(@QuicheSucks) reported
from
Edmonton, Alberta
@timgarvie Confidence is huge too. Back when I was beautiful I had none due to other mental issues. Now that I’m over it and I’m able to see reality, I got the confidence of Kanye on a table at the Apple store yelling at people.
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James Dempsey
(@jamesdempsey) reported
from
Los Gatos, California
So far a glacially slow process for picking up a pre-ordered iPhone and Apple Watch at the Los Gatos Apple Store.
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Rob Fox III
(@RobFoxThree) reported
from
Austin, Texas
@Dan_Regester If you search it on the iTunes Store app instead of the Apple Music app it works fine too. Just trying to get the Apple Music app issue sorted out
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𝐜𝐡𝐚𝐫𝐥𝐨𝐭𝐭𝐞 misses ariana
(@borderlingrande) reported
from
Gildersome, England
I was in the apple store today testing to see if my headphones were broken and the guy put Ariana on (NTLC) to test if they were working and I was like omg what and he said he saw my lock screen 😭
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Tootsie Roll Evangelista
(@Brownsknlady) reported
from
Manhattan, New York
Kind of wish there was an Apple store in Harlem. I don’t want to venture further down
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(and Brandon)
(@BPMartinez_) reported
from
Coral Gables, Florida
@asiahamina Yes! I haven’t had Stata-trackpad issues but did have trackpad issues and the Apple store fixed it for free!
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Chris Hayward
(@ellji) reported
from
Perth, State of Western Australia
Waiting around for the Apple store to fix the screen on my iPhone X.
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Víctor Orozco
(@tuxtor) reported
from
San Francisco, California
Just to know guys, @Apple keyboard issues are real and now I'm stuck into an Apple store trying to get my laptop fixed before presentation