Apple Store status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

• Sign in (43%)
• Errors (29%)
• Website Down (29%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Aubenas	Sign in	8 days ago
Billy-Montigny	Sign in	16 days ago
Nantes	Website Down	1 month ago
Capitólio	Errors	1 month ago
Adelaide	Errors	2 months ago
Ahmedabad	Sign in	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  LibbyAnn C (@MarineLibby) reported 4 minutes ago

  Because Phone Broke and I couldn't AUTHENTICATE Myself on Google Laptop without @Apple @Walmart phone working, I was in N. Carolina driving north on i-95 alone, figuring out troubleshooting THAT my phone was broken and HOW it was BROKEN, but not BEFORE @Apple locked me out for perpetuity to not ever prove I was human until I entered an APPLE STORE for 3 hours of GREAT customer service in Bridgewater, New Jersey I could NOT call DOCTORS (chronic pain patient, stage 2b breast cancer survivor living with peripheral neuropathy, post-mastectomy pain syndrome, osteopenia, arthritic pain, IBS, to name a few...), I could NO ACCESS access PHARMACY (during mudbutt, as cancer survivor, finding Tick after walk w dogs next to Motel6 gross!), I could NO make a RESERVATION for a hotel down the road, I couldn't contact FAMILY for 48+ hours (until I literally drove up to their house troubleshooting New Jersey JUGHANDLES from suppressed memories?!?) I couldn't AUTHENTICATE Myself for small biz account for while I don't have a backup manager... I had no GPS, but I happen to be smart enough to travel half way across the country without picking up a map or a phone. ONE Lucky strike.

• 
  Izuma Bakumatsu (@izumabakumatsu) reported 7 minutes ago

  I think it's time AT leaves Apple store cause they've always been such problems with these kinda games. That said... this has been a nice time to actually go through the archive events for once.

• 
  braceface_nana (@braceface__nana) reported 9 minutes ago

  Been at the Apple Store and phone store like 4 times just give me a ******* break the queen is finally fix for good

• 
  ChihuahuaLinda (@ChihuahuaLinda) reported 9 minutes ago

  @fiago7 Turning it into an Apple store is better than tearing it down!

• 
  Faustino (@77bncvbsdcg) reported 10 minutes ago

  @wotaf0 Apple store delisting will slow new installs

• 
  Alvin (@Alvin1492840) reported 13 minutes ago

  Swap 2: The $50 Apple Store screen protector installation replaced with an $8 Amazon 3-pack. He'd walked into the Apple Store 3 times across 3 iPhones and paid for their screen protector installation. $50 each time. An employee cleaned the screen, applied the protector using an alignment tool, and pressed out the bubbles. Total time: 4 minutes. The repair tech told him the screen protector Apple installs is 9H tempered glass. The same 9H tempered glass that sells in 3-packs on Amazon for $8. The "H" rating refers to the Mohs hardness scale. 9H is the industry standard for every screen protector on the market Apple's, Zagg's, Spigen's, and the unbranded Amazon listing. Same hardness. Same thickness. Same oleophobic coating. The Amazon 3-packs include the same alignment frame Apple uses in-store. Place it on the phone. Drop the protector. Press down. The frame guarantees perfect alignment. No skill required. No Apple Store appointment required. He'd paid $150 across 3 phones for a product that costs $2.67 per unit on Amazon with the same installation tool included free. Saved: $42.

• 
  Champs ♞ (@_champs4) reported 14 minutes ago

  Telegram will be back on the Apple store, It's a little glitch from the App store team.

• 
  WillLennon (@WillLennonDC) reported 17 minutes ago

  Clicking into itemized receipts and disbursements for reports on the FEC website is giving a 403 error again. Was doing this all afternoon. Tried multiple browsers, multiple devices (including asking a friend in CA to try and walking to an Apple store and using a random Macbook).

• 
  Richard Nikoley (@rnikoley) reported 18 minutes ago

  I got just about every single new iPhone release since 1.0. I even stood in line 5+ hours a couple of times at the flagship Palo Alto store. Missed the sporadic Steve appearances, though. RIP. One time, I stood there all day for the release of iPhone 4. That's the one where it was glass, front and back. That very night, we were walking back from a restaurant, and I fumbled and dropped it. Shattered. Next day, I go to a different Apple Store, one nearby. They asked me, "how long did you stand in line?" 6 hours, I say. They took extreme pity on me and replaced it with a new one. No charge. Other times, they have done similarly, like when a battery crapped out, and they exchanged it with a refurb. Another time, I jumped in the pool with my X (10.0) and it crapped out from water. Replaced for free. Apple has been exceedingly good to me as a great company. My MacBooks last 8+ years, never a single problem. I replace them simply because it's "time." iPhone 10 (X) was the last one I purchased. See, since about #7, the camera was already better than I could hope for. Met all my needs, and it was a huge step forward in low-light photography. Then with every new release, it seemed to focus (har har) on the camera. Like a huge percentage of the release shindig was about the camera. No other huge developments. By this time, 95% of owners are only going to use the excellent point-and-shoot capabilities. So, in 2020, a few months after moving to Thailand, I asked myself, why am I carrying around a $1,300 phone when I can get everything I need for about $350 (10,000 baht)? So I did. Got a Samsung first, two replacements for the same price point since then, different brands. My latest is a Vivo. I'm sure the 4x more expensive iPhone does better photos, if i were to bother to geek out on that. But I'm fine. And if i break my phone, lose it, or it gets stolen, it's not a panic event. Oh, well, time for a new one.

• 
  Fandom Pulse (@fandompulse) reported 19 minutes ago

  Star Trek writer Peter David on why he hated Star Trek: Discovery: "I have no idea what any of it looks like. Every single scene was apparently filmed in a power outage. The sets are dark, the costumes are dark, everything is so dámņëd dark. I mean, yes, people said that the new Enterprise in the Abrams film looked like an Apple store, but at least you could see it. I can’t see crap in ST:D. " Is this a common problem with modern tv shows?

• 
  WDW Vacationer (@WDWVacationer) reported 20 minutes ago

  @the_transit_guy Down that same stretch you also have the Apple Store and the Boylston entrance of the Prudential Center. It’s hardly an outlier let’s be serious. “Just a block for Newbury” means nothing. It’s not Newbury.

• 
  Thomas Rose 🍵🌹 (@thetroseshow) reported 21 minutes ago

  @saradietschy The only thing that a pass key has been useful for is when I had it saved in my iCloud and tried to add all my Gmail accounts to my new phone after turning over my old phone to the rep at the Apple Store. Cuz like how can you open the YouTube app on your old phone to verify a sign in for your new phone if you don’t have it! Uhh!!

• 
  canid (@dilfboner) reported 27 minutes ago

  [getting down on one knee and revealing an engagement ring] will you be the apple store to my gay little monkey

• 
  昶謲 (@howyouarrive) reported 30 minutes ago

  I have to say, Apple's payment system has some serious issues.@AppleSupport When I tried to apply my $100 account balance to a checkout order on the Apple Store, the credit was applied correctly. I am trying to purchase four AirTags for same-day delivery, which requires me to pay an additional $15. The system gave me several payment options: Apple Card, Visa, or Apple Pay. I tried every single one of those options. Even though I correctly entered all of my personal information and billing address, I kept receiving the same error message: "Your payment authorization failed. Please verify your information and try again, or try other payment methods." Furthermore, I encountered several front-end bugs during the checkout process, such as misaligned icons. There was also an issue where the Apple Pay interface would open but remain completely blank. I would like the Apple team to look into these issues.

• 
  Ken Cook (@KenCook_KC) reported 32 minutes ago

  @fwaevon I recently went through this. The smiling kid at the mall kiosk offered to fix my cracked screen for $60 but had to disclose it would void my warranty with Apple. So I went to the Apple store and paid their price. I guess I passed the loyalty test, at least this time.

• 
  sun 𓆩♡𓆪 (@theodysseis) reported 32 minutes ago

  the apple store cannot fix it (i think it’s my phone) pointed frustration. then a sedated acceptance washes over me………

• 
  ThatMedChidi👩🏽‍⚕️🩺💓 (@chidi_jenny) reported 35 minutes ago

  Went to @Apple store in Arndale to diagnose/fix my screen that’s been going dark & they told me the screen & battery were done for & it’ll cost like 600 quid to fix; advised me to get a new one instead 😩. In the meantime I’ll just keep connecting it to my TV w/ HDMI 😩😭😭😭.

• 
  JoshWorksAI (@JoshPrompts) reported 35 minutes ago

  Who do really rich people go to for their tech issues? Like, say I'm a billionaire, and I have a problem with my Photos application. Surely I just don't go to the Apple Store...? Do I?

• 
  Jamaal (@VikingBuck10) reported 39 minutes ago

  @TheShowMobile yall really need to make the premium pass available outside of The app im so sick of the apple store having issues with my card or sonething dumb then it takes days for fix like right now i cant purchase anything on my phone, i NEED to get the premium pass and cant

• 
  Dr. Buddy Rydell (@DrBuddyR) reported 39 minutes ago

  @bowscan Nope. What is his name, if this isn’t a scam? He launched this project on Robinhood and tricked buyers into investing in a product, and then walked away from it less than 24 hours later. Not, hey this is a memecoin, but a real project. Either way I’m going to report ******** out of it. He used Apple Store to create this X account, so it will be easy to track him down.

• 
  Easton Coleford | AI (@ecoleai) reported 40 minutes ago

  MARCUS CHEN STACKED 30 MAC MINIS AND BUILT AN AI SERVER FARM. A SINGLE $599 MAC MINI CAN REPLACE YOUR $200/MONTH CLAUDE CODE ACCOUNT, COSTING JUST $3 IN ENERGY. Two months ago, a developer posted his Claude Code bill on Reddit: $170 in just 10 days. Someone replied: “I bought a Mac Mini M4. I haven’t paid Anthropic anything since then.” That same week, Mac Minis vanished from Apple Store shelves. The M4 chip delivers 120 GB/s of memory bandwidth and a unified memory architecture. The CPU and GPU share the same memory pool, so the model loads just once and both access the same data. In practice, a $599 Mac Mini can run AI better than many $1,500 Windows PCs equipped with dedicated GPUs. Since January 2026, Ollama has started supporting Anthropic’s Messages API format. With just one environment variable, Claude Code connects directly to your local Mac Mini. The same interface. Zero API cost. $0 per request. A developer who uses AI intensively can spend $459 a month across Claude Code Max, ChatGPT Pro, Gemini, Cursor, and Copilot. That adds up to $5,508 a year. The Mac Mini investment pays for itself in about three months. After that, the operating cost is around $3 in electricity. Uber rolled out Claude Code to 5,000 engineers and would have burned through a significant chunk of its $3.4 billion AI budget for 2026 in just four months. Whoever controls the infrastructure today could be years ahead of everyone else tomorrow.

• 
  . (@D4YSB4lll) reported 41 minutes ago

  @Comptonx187 @Kurrco Log out of the Apple Store and then log back in and it should fix that

• 
  Acarria White (@AcarriaW) reported 42 minutes ago

  @Sweetly_Shar @DemzDeliver Incorrect. When in poverty, you don't go to an Apple store and start stealing ****. You go for food. I've been homeless for 3 years in my life, homeless. I never stole, never needed to and neither does a single other person in this country. Every single one of them can very easily get help when and if needed. Doing otherwise is a CHOICE, a terrible one too. No, they steal and break into places to steal the most expensive **** they can so they can sell it online for drug money, clothes to make themselves look rich, or to buy things they don't NEED because they feel it's owed to them. There's a sickness with those cultures and it stems in self entitlement. Also affordability...in NYC? LMAO hahahahaha oh that has been in the gutter since that man took power, even before him it was bad, but it's worse now. Also you don't know the term Bum. I work for everything I get...as a ******* MUTE. I put in all the work myself and work hard, unlike thieves and ****** people who think everything should be given to them.

• 
  Kofi Yeboah (@kreativesky) reported 42 minutes ago

  Laptop overheating again…to the Apple Store I go 😭 can’t afford to not fix it this week

• 
  Steve Jabs (@SteveJabs) reported 43 minutes ago

  @DisneyScoopGuy Honestly the hourly call center support dude (or dudette) doesn’t know **** all. Ask for a higher tier of support and that you’re willing to wait for a call back or go through email if need be. Also a good time to visit an Apple Store as someone there will have incentive to fix it for you and not just get you off the phone.

• 
  Kris Puckett (@krispuckett) reported 45 minutes ago

  There were two reasons I did this: 1. MOST IMPORTANT was an audit of the screens without being distracted. I wanted to just sit and stare at each one then write down my thoughts on how to make them better. Then pass that back to Claude Code easily. 2. Easy access to Apple Store/web assets.

• 
  Giaco (@On_edge99) reported 51 minutes ago

  @AnxiousHolly Had a similar issue a few days ago. Went to the Apple Store. They removed it for me. 👍

• 
  Lexie (@lexie20A) reported 53 minutes ago

  @spiritchihiro MacBook Pro a few months ago. Told myself I’m walking out of the Apple Store tomorrow, with a working MacBook Pro (mine was broken and I had no money to get it fixed or buy a new one). Couldn’t be fixed. So my Mum just said there and then I’ll buy you a new one, and she did?

• 
  T ✿ (@tbeenbrazyyy) reported 54 minutes ago

  locked myself out my phone and have to go to Apple Store tomorrow 2 fix it. so i can't see any of my tele messages :( ill get back to everyone tomorrow

• 
  William AI (@wiliam23820a) reported 57 minutes ago

  If this changes how you use the Apple Store or saves you $229 with an education discount you didn't know existed one ask: Repost the first post so the next person buying a MacBook at full price sees the price match, the trade-in, the free workshops, and the discount they qualify for. Follow [ @jackcoder0 ] I break down the hidden services, retail secrets, and money-saving strategies that companies bank on you not asking about. Next thread: the AppleCare+ honest math when it saves you $300 and when it wastes $269. The decision framework every Apple buyer needs before checkout.