Apple Store down? Current status and problems

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

• Website Down (40%)
• Errors (37%)
• Sign in (23%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Malibu	Website Down	1 day ago
Houston	Errors	4 days ago
Lille	Website Down	4 days ago
Estelí	Sign in	18 days ago
Hamburg	Errors	18 days ago
Jaipur	Errors	19 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sami (@ohsamiii) reported 35 seconds ago

  had a slight (huge) panic over my phone not charging suddenly. but i got back to my hotel, and now it’s working so maybe the problem was with my power bank instead? made a reservation 5 min ago with an apple store to see if they could fix it, but i guess i don’t need to go now 👀

• 
  Tom Wright (@talltomwright) reported 3 minutes ago

  @testamentonline I had the same problem with my 2016 macbook. Apple store replaced it for me for £200, and it now works fine. Can't guarantee they'll have the parts for a 2012 but worth a try. Did mean not having it for a few days though.

• 
  Jody LeCompte (@jody_lecompte) reported 3 minutes ago

  I could throw my MacBook off of a bridge with no backups, go to the Apple store, and be productively doing my job within 30 minutes of swiping my card. There is value in this that folks outside the Apple ecosystem, imo, have trouble understanding.

• 
  DStv Nigeria (@DStvNg) reported 5 minutes ago

  @profedozie With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057

• 
  Kane Valdier Gaming (@kanevaldier) reported 10 minutes ago

  @bitwitkyle Well your first problem is that your in an Apple store, soooooo....best of luck to you.

• 
  🖤🏁 (@danativeblood) reported 11 minutes ago

  When it comes down to Apple Store games, they need to bring zombie farm and trade nations back. ASAP!

• 
  I GOT MY OLD ACCOUNT BACK (@mayomayoioioi) reported 13 minutes ago

  I’m gonna take it to the Apple Store today I guess I hope they can fix it 😣

• 
  DStv Nigeria (@DStvNg) reported 14 minutes ago

  @OlabowaleE With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057

• 
  KY🪓 (@Srt_Fidge) reported 15 minutes ago

  @TheGreatMondini @BlckLung On Bz now you won’t find one teenager down there smfh they even took the candy Apple Store away 🖕🏾

• 
  DStv Nigeria (@DStvNg) reported 18 minutes ago

  @kfra_88 With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057

• 
  Kelly Bergin (@kellybergin) reported 18 minutes ago

  Having issues with my Powerbeats Pro pretty much since I opened the box. I love them so much when everything is functional. But so often only 1 bud connects or only 1 charges or it stays connected even when locked in it’s case. Think I have to go to the dreaded Apple Store.

• 
  Bravo Six, Going Dark (@AyaanMAG) reported 18 minutes ago

  @GreenTextRepost It's not just planned adolescence, that's more done on the software side. There was one youtube channel that took a MacBook to an apple store and they said they couldn't fix it, they took it to Louis Rossman a right to repair advocate he fixed it quickly, it was a soldering job.

• 
  Teddy (@teddy3web) reported 24 minutes ago

  @0xr2_ @MattMeek_NZ Ok so ASM’s playable soccer game AIFA has been delayed mostly because of FIFA, the governing body of soccer, but also because it took longer than they expected to develop. And now it’s ready but there are issues with getting it on the Apple Store? Got it 🙌

• 
  Jay Rose (@Mr_Brosenbaum) reported 24 minutes ago

  @GreenTextRepost This just happened to me with my iPhone X. Went to the Apple Store to get the screen replaced for $300, and they refused to service it because of a dumb serial number issue. So I went to some shady 3rd party repair shop who did it for $150, and looks brand new.

• 
  Amazon Help (@AmazonHelp) reported 33 minutes ago

  @HemaniPriyank We are sorry to learn about the issue. Kindly get in touch with certified Apple Store to check the authenticity of the order. Also, please don’t provide your order/account details as we consider them to be personal information. Our Twitter page is visible to public. -Nathaniel

• 
  Echo (@jaredyhp) reported 33 minutes ago

  @AppleSupport @tim_cook #airpods #airpodspro Apple, can you extend the repair program for AirPods Pro? 2 months past warranty and my 2019 pods have the known static issue. Apple Store says there’s nothing they can do. Please help!!

• 
  Illa~❤️🧡 (@hanabira_ai) reported 35 minutes ago

  @ZeoaMayz You need to join their fc, to login into the app. The app is available on both apple store and play store

• 
  rajiminhas (@rajveersminhas) reported 42 minutes ago

  @AppleSupport, why Apple Store App doesn’t have India Listed in the drop down Menu when Apple Store Online is available. Is it simple slip or some Governmental obstruction??

• 
  Ms. Real Marie (@real_marie) reported 44 minutes ago

  @IamNinoBlanco_ I fixed my mom's iphone and my play Aunt and Uncle's ipad. Sometimes the connectivity issue for charging can be solved by buying a new charging cable. And no, you don't have to get one from the apple store. You can get an approved one from TJ Maxx or Marshalls.

• 
  Sai Krishna (@Nsk6124) reported 47 minutes ago

  @flipkartsupport The issue was solved & warranty was updatd but i got clear confirmation from the apple store that my product was used before.& I don't want to raise this issue &compromise myself not only myself even with my frds not buy any of the product from Flipkart @Flipkart @flipkartsupport

• 
  Lucious DeMorte (@Lucious_DeMorte) reported 47 minutes ago

  First experience using the Genius Bar at an Apple Store was everything that I’d hoped for and expected. Problem diagnosed, item replaced (thank you Apple Care), all with courteous and professional service. Top marks

• 
  Pilliam (Real Luanda Henriqué) III (@mvrcovd_ishim) reported 50 minutes ago

  Yo how much does it cost to fix a MacBook Pro computer screen at the Apple store?

• 
  Sai Krishna (@Nsk6124) reported 51 minutes ago

  @flipkartsupport The issue was solved & warranty was updated but i got clear confirmation from the apple store that my product was used before.and I don't want to raise this issue & compromise myself not only myself even with my friends not buy any of the products from @Flipkart @flipkartsupport

• 
  r2 (@0xr2_) reported 52 minutes ago

  @teddy3web @MattMeek_NZ The soccer game (AIFA) was delayed by a few things, but mainly because of FIFA. There is a FIFA branded AI game coming out at the end if this month and thats been delayed by apple store store issues & taken longer than anticipated to develop

• 
  President of Girls who say Bruh (@JAM14531) reported 53 minutes ago

  @GreenTextRepost So many of us have had identical experiences lmao. Years ago the loud speaker on my iPhone had died, went into an apple store to get it replaced and was told it could take 2 weeks and cost a few hundred. Mate took me down stairs to a phone repair store, 20 minutes and $50

• 
  Ecrir Twy'Lar (EVE Online) Broven/Dunnir (WoW) (@twylarecrir) reported 54 minutes ago

  @bitwitkyle I bought an iPhone for one of my kids recently. First we went to an Apple store. After we got the run around there we went to Best Buy and had no issues.

• 
  Gonzalo Siddig (@GonzaloSiddig) reported 55 minutes ago from Buenos Aires, Buenos Aires F.D.

  @AppleSupport I live in Argentina and here we do not have an official Apple Store to take the product to be repaired. It is enough to read the user forums to realize that it is a general problem and it does not happen only to me. It is unfortunate that the battery stop working after 2 years.

• 
  DStv Nigeria (@DStvNg) reported 57 minutes ago

  @Wuraola001 With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057

• 
  Collectifission (@collectifission) reported 58 minutes ago

  @LLBroadwell This is a problem, but not wholly due to the manufacturer. It may be an unpopular opinion, but I recently had the battery in my iPhone 11 replaced after 3 years of service. I did it at the Apple Store and it was a fine experience. It’s not as if you can’t, most people just won’t.

• 
  Sverde Capital (@sverdexyz) reported 60 minutes ago

  @guadimon @notashenone I have downloaded this app on the Apple store... I'm using it right now for my 5gb hdd drive. It is quite simple but there are some things I don't know how to do that you need to do.. I have installed a bit of OSX, but I've been having issues making it work.