Apple Store

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Apple Store Outage Chart 02/11/2025 01:25

At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

  1. Errors (42%)

    Errors (42%)

  2. Website Down (40%)

    Website Down (40%)

  3. Sign in (18%)

    Sign in (18%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
ItalyTurin Errors
IndiaMumbai Errors
IndiaChennai Website Down
United StatesSilver Spring Errors
MexicoColón Errors
FranceParis Website Down
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • thenfrankiesaid world-reknown photographer gilles bensimon (@thenfrankiesaid) reported

    @adamschwartz0 My phone like straight up shut down last night and wouldn’t turn back on. I tried hard resetting at least 15 times without it working, the second the dude at the Apple Store tried it turned right back on

  • The_Gorsk Gorsk (@The_Gorsk) reported

    @ATTHelp what’s going on with service? I make calls and Nono e hears me and I can here them perfectly. Seems to be a big issue since 10 people at Apple Store saying same thing

  • kmsm1989 Kmsm1989 (@kmsm1989) reported

    @RexChapman Calm down. Don’t go robbing an Apple store or anything crazy.

  • LeonaNe07552185 Leona Newman (@LeonaNe07552185) reported

    The markets regulator also said it was common for scammers to pressure victims into transferring crypto to their website. To prevent this issue, ASIC also advised crypto investors not to use web apps that aren’t listed on Apple Store or Google Play. #DigifinexAirdrop

  • AJiibay AkiJiibay (@AJiibay) reported

    A reminder folks. Dont go to your phone stores for tech repair. Phone sales people dont know how to fix your glitched device. Take that to your insurance team or the apple store thanks.

  • jarshsimpson Josh Simpson (@jarshsimpson) reported

    I once again voted for Rick Caruso… …to get his pants pulled down in an Apple Store.

  • Aelham169 Fahim Rahman Aelham (@Aelham169) reported

    @RjeyTech 13 pro max was the most overrated phone ever made. Bought it used it for 5 months and sold it due to numerous problems like screen dying after update (no Apple Store in my country so no free fix), overrated camera, 120hz felt like 90hz, too good damn heavy and so many things

  • SunsUpGunsUp14 SunsUpGunsUp 🌵 (@SunsUpGunsUp14) reported

    @RexChapman You mean the people who want safe streets free from dope addicts and criminal thieves are bad for America? Oh right, you would have a problem with law abiding citizens, wouldn't you Rex? Feel free to swing by a rehab or Apple store and work out your frustration.

  • TitansFanBGKY Todd (@TitansFanBGKY) reported

    @MarkDavis Keep him away from the Apple Store until he settles down.

  • JamieGoldspink Jamie The Designer (@JamieGoldspink) reported

    @MR_REFLECTIONS1 @DannyWh87210651 I’m getting the glitch too. Maybe an update on the Apple store is pending.

  • Hearton1ce Wick (@Hearton1ce) reported

    What I miss? Had a bad day. 😑 Dropped my phone in the tub, now it’s water damaged &won’t turn on. Spent the whole day trying to fix this mess. Went to Apple Store. Long story short bought a new phone spent hours trying to set it up .. I’m done

  • drsalman_tweets Salman Ahmad  (@drsalman_tweets) reported

    I hv placed order on apple store for my frnd. But the address I hv mentioned is wrong. I hv to change the adrs from Abu Dubai to Dubai city. But I’m unable to edit the adrs, as the order is at “preparing to ship” stage. How can I fix this? Order Number: W1069341734 @AppleSupport

  • a8dnv062jqb3940 chicken head (@a8dnv062jqb3940) reported

    turns out when the man at the apple store typed ‘no charge’ onto my ticket he meant my laptop is dead and not that i didn’t have to pay. 96£ down. nice.

  • MarcGraziul Marc Graziul (@MarcGraziul) reported

    @Apple Unfortunate rude manager named Anthony at the 5th Ave Apple Store in NYC. Didn't take the time to understand my order issue, talked down to me in front of multiple customers, like they were talking to a child. Didn't know Apple supported bullying in public.

  • w00dlandcr1tter **** Lord (@w00dlandcr1tter) reported

    So neat little hack for Android users (since Idk if the Apple store also has this): If you have reward apps and you uninstall or switch devices or whatever and they're not working the same, usually you can go into the Play Store under "uninstalled" and permanently remove

  • rivera_pics Carlos Rivera (@rivera_pics) reported

    @onikaze I am having the exact issue. Tried every fix. Went to Apple Store and had it replaced with brand new one. Same thing happened. Very frustrating

  • colludingnode c-node (theoretically-complete) (@colludingnode) reported

    @cyber_porter @anoushk77 but the Apple Store sells products that improve peoples lives and solve tons of real-world problems. blockchains do absolutely nothing for most regular people

  • Snakeyes621 Snakeyes62 (@Snakeyes621) reported

    @CalltoActivism Not one "Vote Here" sign in this video. Are you sure this line isn't from your local Apple Store showing people anxiously waiting to purchase the latest IPhone?

  • liqing66088156 goria ddd (@liqing66088156) reported

    @tim_cook Why do your apple store in China use EMS for delivery? Do you have any idea how bad the service is and how slow the delivery is?

  • that1kiddo ty lovestein (@that1kiddo) reported

    @philthethrill89 Ya I went to Verizon they wanted to try & fix it instead of new phone. I gotta go to Apple Store - they be dumb packed & I be too lazy to book an appt

  • dai_sy_y Daisy (*❛‿❛) (@dai_sy_y) reported

    I was going for an important meeting today but forgot my MacBook charger 🔌, so I had to rush near by Apple store to buy another MacBook 😌 While in haste rushing towards the conference hall, I stumble and fell down. When I woke up, it was just a dream😫😔

  • ciwywghosts amber (@ciwywghosts) reported

    MY FACE ID BROKE AND I WENT TO THE APPLE STORE AND ITS £180 TO FIX IT WHAT ********

  • vikranthg02 Vikranth G (@vikranthg02) reported

    @tim_cook I’m trying to place an order in apple store app using my apple account balance & I’m getting a payment authorization error, it’s been 3 days none of the advisors were able to resolve it, it’s just been circling around different teams. Can you please help.

  • SpaceMonkey3757 🚀 SραƈҽMσɳƙҽყ 🐵🍌 •  (@SpaceMonkey3757) reported

    @GeorgousRamsay @Frank_Supercell Then how is it fair for people that doesnt have a increase prices in the apple store, you can goo around this by logging out apple ID, switch location and login back in to apple ID and buy it for a cheaper price like US for example that didnt have a price increased

  • CHRISTIAN519 Cbanasch (@CHRISTIAN519) reported

    @ThatGuyRob096 That’s good your lucky I had to to go to the Apple Store . There was another person there that was having issues with their phone and he had the same phone as me

  • ShravanMalaney The Wedding Attendee Guy from Nashville™️, JD/MBA (@ShravanMalaney) reported from Berry Hill, Tennessee

    Apple Store: sure we’ll fix your beats, but that’ll be $129 plus tax Amazon: brand new beats for $99 plus tax. Enjoy my old headphones, Apple Store.

  • SteveW928 Steve Wilkinson (@SteveW928) reported

    ... I was unable to escalate the issue. Only recourse sees to be Apple Feedback. We'll see if I get a response. Back in the day, I walked into an Apple store after my Pro laptop was having a disk issue, and they walked me over to the laptop section and got me a different one.

  • drsalman_tweets Salman Ahmad  (@drsalman_tweets) reported

    I have placed order on apple store for my friend. But the address I have mentioned is wrong. I have to change the address from Abu Dubai to Dubai city. But I’m unable to edit the address. How can I fix this? @Apple

  • TheShawnYu1 Shawn Yu (@TheShawnYu1) reported

    @AppleSupport sent to an Apple Store to test my air pods after being told that these units were covered due to known issue. Now I’m being turned away because that’s not true. What gives.

  • MFitz105 Megan Fitz (@MFitz105) reported

    the box the screen was not attached to the base of the watch. I contacted Apple support who said they would fix it. I just needed to go to the Apple Store to send it in. Went to the Apple Store who said they’d send it in once they heard back from Apple Repair. The next day I…