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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (53%)
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Errors (37%)
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Sign in (10%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 North Vancouver |
Errors | |
 Boston |
Website Down | |
| Fort Collins |
Website Down | |
 Machala |
Errors | |
| Hyattsville |
Errors | |
 João Pessoa |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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❁Monica
(@m_lunaa05) reported
from
Isla Vista, California
@rosario97_ Ugh I’m so sorry!! 😭 Im gonna have to go to the apple store in between classes to hopefully fix it but it’s just such an inconvenience :(
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A.
(@thisisSDsfault) reported
from
Brownsburg, Indiana
@CrumblinFool It's early, but im ready to throw down with the apple music store. 👊👊
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𝙉𝙤𝙖𝙝 𝙀𝙫𝙖𝙣𝙨
(@ItIsNoahE) reported
from
Plymouth, England
@System2048 I’m okay now thanks :) The way to fix aching limbs is to go for a walk around town. It worked. And I forgot to go into the Apple store again. Never mind, it’s not like I can buy anything haha
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Phill Peck
(@StevePeckandson) reported
from
Cambridgeshire, England
@AppleSupport thanks to Leo at your Cambridge store. Let down by @O2 but apple replaced the phone no problem.
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lm
(@mooresoliam) reported
from
Melbourne, State of Victoria
@tuppaware The problem is that their design was inherently disruptive - the Koori Heritage Trust would have been evicted, and sections of the square demolished to make way for them. I’d like a CBD Apple store, but this was a foreseeably bad idea.
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Adam Tinworth
(@adders) reported
from
Shoreham-by-Sea, England
@PaulOckenden Got my screen replaced for free for that issue at the Apple Store, back in December…
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Ameya Pendse
(@ameyapendse) reported
from
Manhattan, New York
a glass roof is a terrible idea. we don’t need another fancy apple store.
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Louie
(@Mantia) reported
from
Portland, Oregon
Tired of these bros replying about keyboards to anything about Apple. “I like this ad that Apple made.” “Yeah but their keyboards suck.” “This Apple store is under construction.” “Also their keyboards are broken.” “Apple cancelled AirPower.” “And the keyboards are bad too.”
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Shivangi Thakur
(@thakur_shivangi) reported
from
Mumbai Suburban, State of Mahārāshtra
Big disappointment for #TikTok users/fans. Government asks Google and Apple to take down app from Play Store, App Store respectively. #TikTokban
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Ashley Sexsmith
(@ChattyGirlMedia) reported
from
Edmonton, Alberta
@kaitkucy I had something come up on my x recently and it said no fix take it to the Apple store but a reboot fixed it thankfully! With the work I do I have a hard time getting 2 years outta a phone I use them so much. My 6 cratered and died back then just couldn’t hold on
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Woodsy
(@LarryWoods) reported
from
Omaha, Nebraska
So my @Apple MacBook Pro keyboard has the dreaded broken key…the “F” key to be exact. Writing angry emails just won’t have the same oomph without it. Good thing an Apple Store is nearby. I’m sure they’ll take good care of me.
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brunch boot-edge-edge 👢👢
(@TeeJ_Mac) reported
from
Manhattan, New York
Whew, this man at the Apple store is trying to lowkey talk down to me
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blueroses💙✨
(@4everblueroses) reported
from
Yucca Valley, California
@AdamSilvera Pros: love the camera/night sight and how it's intergraded w/all things Google Cons: You can't take it to a physical place like an Apple store when you have issues with it..all their customer service is done online or over the phone...I had an internal issue with my phone and
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Tony Arnold
(@tonyarnold) reported
from
Dorrigo, State of New South Wales
@codeOfRobin @_HarshilShah @jkohlmann It’s just disappointing that Apple saddles developers with such a shoddily presented store front for selling their apps. I mean, Mac App Store whack-a-doodle UI issues aside, you can’t even format your description/release notes using Markdown/HTML.
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Mona Jalal
(@MonaJalal_) reported
from
Boston, Massachusetts
@Rami_Altai I am just going to go to Apple Store tomorrow. TBH this is extremely unreliable to pay 2700$ for a laptop and end up where I am in the middle so many deadlines 😭 the best I can see is they give me a new laptop at least this is what ATT does when phone is having such problems
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lisa
(@lmbunl) reported
from
Manhattan Beach, California
@Apple you need to work on your cx retail skills. You should NEVER EVER tell someone they need to calm down when I spent an hour on the phone w a nasty rep then just explained my issue in store to 3 people!! No resolution! Pretty 😡 #apple #applanhatranvillage
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Scxrlet & Steele
(@scxrletsteele) reported
from
Eagle Mountain, Utah
@ageoldMaN @Apple The high cost and the lack of advantages. I had a 2015 MBP that constantly had CPU problems even tho the Apple store and tech support said it all checked out. Dropped $3,900 on the brand new upgraded 2018 mbp and it’s having audio drops, random restarts, pauses recording etc
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Rena
(@lorimerstreet) reported
from
Manhattan, New York
I just fell down the clear stairs at the meatpacking Apple store goodbye goodbye goodbye
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Adriana Lacy
(@Adriana_Lacy) reported
from
El Segundo, California
@dannysullivan I walked into the Apple store in Brooklyn and kept mentioning how it was “a known issue” and a “faulty product” and got mine fixed for free lol
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byron@bikehugger
(@bikehugger) reported
from
Seattle, Washington
@MurraySilber @meyerweb @TroyWarr @nathandwsn @dhh Basecamp must have an account rep. I have one and I'm the only employee. They offered to fix mine even without complaint. Call your local Apple Store.
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Jennifer Goldie
(@goldiej7) reported
from
Ottawa, Ontario
This probably makes me totally uncool (don’t care,really)but the new Apple News app is right up my alley. I just read 4 magazines that I always pick up and then put back down when I’m at the store.
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4nnuar
(@4nnuar) reported
from
Petaling, Malaysia
@Apple dear Apple, it will be good if user can switch mode to repair mode because there are certain problem device we need to leave the phone to repair in the store and take days to be restore, so that any privacy data in the device can't be leaked to technician guy
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london amani
(@sailingxo) reported
from
Charlotte, North Carolina
the apple store said they can fix my screen for 29 bucks i’m so geeked i was really about to break my pockets getting this phone fixed
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Howard Drake Jr
(@Coach__Drake) reported
from
Euclid, Ohio
Just went to a store to not to be named. Asked for Apple Fritter cause they looked good. Clerk reached in box put it in a Plastic Shopping Bag from off the counter w/ no wrap or paper and said here you go. Looked down like i forgot my money and said I’ll be back. 😳
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🌹💙
(@ihaterosa) reported
from
Fort Worth, Texas
Apple really spent $1000 to fix my iPhone. Do your research before going into the store without any info
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Dave Knowles
(@_DaveKnowles) reported
from
Brisbane, State of Queensland
Annoyance: my 2012 Mac Mini is clearly on the point of dying, probably the (officially unserviceable) HDD, and the Apple response when I went in store is ‘oh cool check out the new 2019 model!’ It literally runs a Plex server, I don’t want the new one, or to change it. 😒
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🌹
(@deepaksxo) reported
from
Los Angeles, California
My boss sent me to the Apple Store to fix his phone >>>> being at work.
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Rachael Yaeger
(@rachaelyaeger) reported
from
Manhattan, New York
Send a pigeon to the Apple store if you need me I’ll be dying a slow death
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The D ō n
(@Itzghostphantom) reported
from
Los Angeles, California
@daphwashere Nah we good, the guy at the apple store said that the X would have problems before ours does. Our processor is way better and made for the newest update coming out.
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Kaylise
(@kayliseirizarry) reported
from
San Marcos, Texas
Selling my 2012 13” MacBook Pro for $215. There’s a small glitch on keyboard numbers but it’s super easy to get it fixed at Apple or any electronic store. Good condition comes with case and charger. DM me if interested