Apple Store status: access issues and outage reports
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Full Outage Map
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
- Website Down (43%)
- Sign in (30%)
- Errors (27%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Quito
|
Website Down | 10 days ago |
|
Guayaquil
|
Sign in | 10 days ago |
 New York City
|
Sign in | 11 days ago |
|
Malibu
|
Website Down | 13 days ago |
|
Houston
|
Errors | 16 days ago |
 Lille
|
Website Down | 16 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Vodafone UK (@VodafoneUK) reported@CBMullins83 If you're able to login online Chris. Have you tried making sure your phone is on the latest update and uninstalling the MyVodafone app and installing the latest version from the Apple store/Google Play store? Shu
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DaveTheLibertarian (@Libertarianist3) reported@Inhumansoflate1 I'm pretty sure most folks are tired of people robbing the Apple store and burning down thier Wendy's everytime some gets shot running from the police.
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Jon The Tour Guy (@JonTheTourGuy1) reportedThe iPhone crashed earlier Dead as a Dodo Needed for trip to Madrid on Monday so hot footed it to @AppleSupport in the @Apple store in Cardiff Brilliant service from Tash & colleagues Got it sorted & am good to go (Full diagnostics-a glitch🤷)
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aidan (@04musicenjoyer) reported@UTDIntent I chose to go to the Apple Store bc I got one 15 mins from me but nah at the store they just ship them off to get serviced anyway so it wouldn’t really matter going to the store or not bc they won’t fix AirPods in Apple stores anyway
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Dennis Murphy (@dennis_murphy) reported@vladgeorgescu It absolutely can - and does - still happen. Had a problem while traveling with my son’s AirPod Pros. One of them gave us nothing but static. Made a same day appointment at the Apple Store. Wait was unusually long - almost 25 minutes. Manager came over and asked what we were waiting for .. I explained it to him, he (literally) went over to a shelf, handed me a new pair of AirPod Pros, said “Sorry we kept you waiting - let me just record the serial # off the new box so I can go in the back and add AppleCare. You have a fantastic day.” And that was that. Walked out with a completely new set of AirPod Pros, no cost, and with an AppleCare extension to boot. Had a good friend a few (short) years ago bring in an iMac for a drive replacement …. they called him the next day, someone accidentally dropped it off the desk. So they told him to come on in to the store and pick out any iMac model he wanted. Gratis. Customer service still lives at Apple.
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Blazer (@NuminousVoidX) reported@elder_plinius Take it to the apple store and say some BS about it not working properly or heating, they will most likely just replace the entire thing rather than "fix" it. Brand new MacBook for the average normie with no surveillance
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Clingdaddy (@Clingdaddy1) reported@vladgeorgescu The Apple Store did the same thing for the Apple Store did the same thing for me in 2019 when my MacBook Pro 2013 kept crashing and they couldn’t fix it even though they replaced every part in the laptop. It took months. They finally said, “you were so patient, we are going to give you a we 2019 replacement.” The repairs cost me about $1,000, but the new MacBook would’ve been $3500. I’m still using it and appreciate what they did very much.
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Fig 💫 (@mayafeysgf) reported@milkxncooki3s Right :(( and if literally anything in the world goes wrong you cant fix it anywhere but the apple store or they'll lock you out or smth, so for fixes that are actually affordable you have to pay an inflated price Theyre rlly so greedy, these prices dont match the products at all
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Tech in Cheek (@jackyharuhiko) reported@vladgeorgescu The ambient light sensor of my 17 Pro Max was not working and I brought the phone to the Apple Store. They tried everything, replacing the screen, resetting settings, I used several hours to convince them to reluctantly replace the phone. They just aren’t the same now.
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kai the chief (@Stats41958154) reported@ArgosHelpers hi there, I bought a MacBook from you less than two years ago, and for over a year now the camera is not working. I went to the Apple Store and they said it’s a hardware issue and that Argos should cover the issue under consumer law. Could you tell me the next steps
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MOHAMMED (@MOHAMMEDolts) reported@AppStore There is a problem with the Apple Store.
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kenneth (@KennethMartin7) reportedGoing into the Apple Store today for a fix that’ll either be free or the cost of a new phone.
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Penguin 🅰️(IQ=39) (@TheRealP3NGUIN) reported@vladgeorgescu Same thing happened to me when I dumped whole bottle of soda on keyboard of a brand new MacBook I brought it to the Apple Store ask them if they can fix it and how much it’d cost and they just replaced it with a brand new one. That was back in 2015 and when Apple care did exist, and I didn’t have Apple care. I guess we can say Apple do care
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Hurricane Radio Detroit (@HurricaneRadioD) reportedKiwi - Throw Down (Latin Freestyle Mix) is streaming now on #HURRICANERADIODETROIT. Download the app from the Apple Store or Google Play Store if you haven't already. #PASALAPALABRA
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C_MURRAY♑️ (@CMURRAY68196784) reportedAfter upgrading to the latest MacOS, my MacBook Pro became incredibly slow. I tried various restarting techniques and cleaning options, but nothing seemed to help.I decided to take my MacBook Pro to a nearby Apple store for diagnosis.
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I Hate You, and I (@HateYoKids) reported@PowerbombJutsu @Jos_E_Navarro That title might have a tough time getting through the Apple Store. But I'm down to chime in as a Cleveland *****.
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simon (@simonrrr25) reportedGot quoted $400 to fix my computer at the Apple Store i ain’t ever get up and walk out a store that fast before in my life
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Smoochie Collins (@thiqueicon) reportedThe Apple Store has been harassing me all week to come pickup my MacBook… why did I immediately check and it’s still not working??
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Imisi Frank (@livingforJesusf) reported@UBAGroup hello, good afternoon. Please, I'm writing this message to notify the UBA group and to know why my UBA Master card is not working with my apple store.. Since last month up till now, It's keep showing decline. Please I need a solution.. Thank you
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MS858 (@Morr645) reported@ATT Hey AT&T - when are you going to fix the major delay receiving texting issue you are having with many iPhone users? Known widespread issue - talk to any Apple Store technician. About to drop you after 20 years of being your customer. And so will many. When is the fox coming???
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aviral10𝕏 (@aviral10x) reportedIn 2017, I walked into an Apple Store with my cousins to see the iPhone X. I was 14. My sister was 12. My brother was 10. The guard stopped us at the door. Looked us up and down. Told us to come back with our parents. We walked away. Three kids, heads down, through that long mall corridor. That night I couldn’t sleep. Not because I was angry but because I made a promise to myself. Over the next few years, I taught myself to code. Started trading. Entered hackathons and won them. Landed internships. Built a public profile. All of this without even finishing college. I eventually dropped out because the real world was teaching me faster. I traveled to 6 countries. Worked with people I once only followed online. And one by one, I bought every Apple product I once dreamed of holding. From the same store that wouldn’t let me in. But here’s the part nobody talks about, after getting everything I wanted, I sat at my desk surrounded by all of it, and something still felt missing. The hunger that started in that mall corridor? It never leaves. The devices were never the destination. They were just proof that the kid who got turned away kept walking forward. Still walking. Still hungry.
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Just Laura (@teachingin407) reported@vladgeorgescu I’ve never had a bad experience at the Apple Store. Their employees are the best. Even when they can’t help or do anything for my problem, they make me feel good.
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Onye Own (@OnyeOwn) reportedThe whole apple store would glitch the day i pullup
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DStv Nigeria (@DStvNg) reported@VeniskiP With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057
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Lumi (@lumialicea) reportedMy phone is completely broken guys :< I will try and post content but it’s going to be a challenge. It costs about $300 (maybe more) at the apple store. $lumistakoyaki if you’d like to help out, it’d be appreciated ~lumi <3
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Brother Bear (@BrotherBears85) reported@Ledger Please focus on the Ledger Live issue on @Apple store.
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. (@freaknexxxdoor) reported@DirtyHusbandR0y Them ppl being slow at the Apple Store? Lol.
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#Bitcoin #BTC #Alt #Crypto #ETH, #Gold #NFT (@CRYPT0N1TE) reported@ThisIsNuse And honestly, I also have an iPad Pro 2022 with M2 chip. The thing is a beast. But I DON'T like that it doesn't have Fortnite due to EPIC/Apple store feud. And I DON'T like how it is locked down and not customizable/sideload/hackable like Android. I also have Samsung watch, so.
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DStv Nigeria (@DStvNg) reported@Lovelybetty2810 With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057
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Ellie Mae (@EllieMae814246) reported@Nitrix79 @_sorrengailll As someone who has parental controls set on an iPhone I can tell you they fail frequently. I replaced the phone thinking it was a phone issue and it was not. Went to the Apple Store and a store employee told me they hear about it happening all the time. Thank God, my child doesn’t even understand what I have blocked on the phone or what these phones can do but for example I will have FaceTime turned off as an app that is not allowed to be used and it will be toggled off but yet I can still FT from the phone. App Store will be turned off in the settings as will safari but yet they are still on the phone and able to be accessed. And none of it is ever constant - I don’t know when they will be working even though they are turned off. It is this insane game of what is the iPhone doing today that it shouldn’t be doing. I have seen other parents post about this issue also. So it is not quite as simple “as you can put parental controls on an iPhone dumbass”. But I totally wish it was bec that would be awesome.