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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (52%)
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Errors (28%)
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Sign in (20%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Dallas |
Sign in | |
| Chicago |
Sign in | |
 Sofia |
Website Down | |
| Wetumpka |
Website Down | |
 Mont-Royal |
Website Down | |
| Pittston |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Nicolina C Elrick
(@nicolinaElrick) reported
@AppleSupport in regard to my IPHONE XSMAX, DUAL SIM, cracked photo lense It pains me that Apple refuse to service my phone or in anyway help try help fix it because it was purchased at Apple Store Hong Kong and not in America. This once again smacks of both biased
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Jack Harvard
(@jack_harvard) reported
@Locuza_ M1 max represents the very high end of the laptop market - the prices in the Apple Store say it all! Server class chips now in personal computers. What's next, reticle size keeps dies to be limited to 29mmx29mm?
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lichunan
(@lichunan) reported
@peterpham Go with the pro unless you do a lot of video editing. I scored 2 this morning. So many people were buying apple store site was nearly down. Of course if money is no object, just go all the way 👍
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Ivan Solis
(@Ivan_Solis_) reported
@adrian_avv @WinPhanKyle @Apple Just checked the Apple Store, and it seems it’s compatible with Apple Watch as well, but you may want to sign in just to be safe! /s
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khadisha 🌸 she/her
(@khadisha_thomas) reported
@LilyOrgill This happened to me, really odd. I had bought mine at curry’s with a replacement plan so I got a new one for free. I dunno how else that problem can be solved tho 😭 have you tried the Apple store?
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Ilja A. Iwas
(@iljawascoding) reported
@vonneudeck Thanks. I heard from my friend who works at an Apple Store that some local some dev company scrambled to get Intel Mac Pros, because of Docker issues. Was curious, if there are indeed such issues. Doesn’t sound like it so far.
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mario m. y.
(@smashmario) reported
from
Los Angeles, California
My Beats Pro started cracking on the left ear cup. I took it to the Apple Store and throughly explained the issue. The employee didn’t take good notes and now @apple is sending me the defective product back. SMH @AppleSupport
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Inviolata Sore
(@sore_inviolata) reported
Apple's MacBook Air issues. I bought a MacBook Air from Best Buys for $1300 but it has never worked right. It's been to the store 2x yet they won't burge about replacement. I've been tossed like a soccer ball between Apple store & Best Buys. Not getting my money's worth. Help!
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Patrick Crossen (Hyacinth)
(@HyaPatrick) reported
Me, at the apple store, shoving my computer at an employee: Yes, hi. My short story was just rejected so I'm not sure what kind of virus that is but can you fix it?
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Laura Bertram
(@laurabertram) reported
@AppleSupport my 75/yo mom spent $2200 on a new iMac. It’s crashed repeatedly every day. 4-5 hours on phone w/Apple Support and they told her she could get exchange. She drove an hour to nearest Apple Store only to be told the support person had lied. How ru going to fix this?
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Ivan Cantarino 🎃👻
(@ivancantarino) reported
Am I the only when noticing performance issues within Apple services? iCloud sync seems slow, AppStore app updates are slow, Apple Store is also with a slow response…
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mario m. y.
(@smashmario) reported
from
Los Angeles, California
My Beats Pro started cracking on the left ear cup. I took it to the Apple Store and throughly explained the issue. The employee didn’t take good notes, the staff couldn’t replicate the issue, and now @apple is sending me the defective product back. SMH @AppleSupport
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Jonathan K. Tullett
(@jonathantullett) reported
.@Apple store: 'your laptop has liquid damage on the logic board, that'll be £470 to repair.' Me: 'Damn. Ok. Please fix it.' Goes for repair. Email from Apple: 'There is damage resulting from liquid contact in the main logic board. That'll be £1200 to repair.'
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AMJones
(@jonesiscoding) reported
Ouch, @GoogleStore. Yesterday during the Apple Event, users to the Apple Store saw a friendly message. Visitors to the Google Store right now see a 500 error.
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Bradley Dwyer
(@bradleydwyer) reported
I’m still getting errors when I try to open my online Apple Store bag. I had 3 items in there before the event, one which got updated (1m USB-C to lightning cable) Errors on every device and the web. Unable to add or remove from bag 😟
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natalie
(@rosiesdink) reported
my phone is broken even the Apple store couldn’t fix it :/ and I can’t go get a new one until Friday
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Jay Khan
(@Stefano00990649) reported
@lilyluvrr Don't cry. But do take it in to the nearest Apple store. It's a premium product and they offer premium level of service so hopefully they'll sort out the issue for you.
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Nick Dobos 🚢
(@NickADobos) reported
To be clear I have run into these with MacBooks, but not nearly in the same number And when I did, I went to an Apple store and they fixed it for free, even though I was out of warranty for 2+ years since it was a hardware issue
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Templeton Peck
(@dontcallmeface) reported
@Ben_Gumbel @TheBigPic @ChrisRyan77 Come on down to the Apple store anytime you want, pal. We'll be ready for you.
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Tom Stevens
(@TomStevens696) reported
@A_Wahnstrom @crazypills3 @markgurman No repair/fix is possible? Do you even do any research? Battery replacement for AirPods is free at any Apple Store under warranty or the $30 Apple Care plan. 50 bucks without.
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Carson
(@CbgDrummer) reported
@bobdillner @MAVTV No offense, but the production was horrible. Sometimes, the screen would get pixelated, and randomly it would cut to some race replay from years ago. I’m very disappointed with my @MAVTV plus subscription. Maybe take a look at the Apple store ratings to figure out the problems.
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katie 🧣
(@imonsomegayshit) reported
has anyone ever had the home button on their iphone break before bc mine just completely gave out & idk how to fix it 🥲 im trying to avoid apple store if i can but nothings working
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John Gallias
(@JohnGallias) reported
@HackingDave If by “no issues” you mean the hundreds of us who could not pre-order the iPhone 13 on iPhone Upgrade Program through the Apple Store App using an Apple Card, then sure lol
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TheMostMetalHeartSurgeon
(@DHeartsurgeon) reported
@metaloctonomy A friend of mine had similar issues and even without Apple care, they replaced them for free. He just went into an Apple store.
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WW Fund 📈 🧙♂️ + 🎧 + 🏀/🏈 (2-3) smh...
(@WW_Fund) reported
@chadsgx @BillSPACman I bought airpods a month ago and specifically asked the employees at the apple store if they were gonna make new ones soon. They straight up bamboozled me. Down bad rn.
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Bisola
(@Bisolaaa) reported
@AfricanCeleb @supersanusi @oviosu The build quality is so appalling. My battery started failing within 18 months, took it to the Apple store for keyboard issues in the first year … If I manage to make it to saner climes in a few weeks/months they will hear it at the store, trust me
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Tim @ Lost judgment squid game centrifuge
(@T1mco) reported
@DrKotobuki the error message I'm getting has something to do with the pricing which I think kind of makes sense since I think the epic games thing has to do with percentage cuts from the apple store but also i certainly do not know the technical details
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looking for a hobby which is hard on my joints
(@foucault_46) reported
JAMESON: PARKER! i hear the new macbook pro has the USB. keyboards. mice. you name it, you can plug it into one of these ports. go down to the apple store & see if they got any on display PETER PARKER: no problem mr. jameson- JAMESON: and parker... i want a picture of those ports
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Shashank Mishra
(@imshashank_52) reported
Hi @amazon Chor, I had visited the apple service centre and they found that the delivered device by you is defective. I have a service declined letter from apple store. ab kya problem ab to sun lo or le jao apna device pta nhi kya he bta rahi hai apki customer care team. Pl
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Rich Cheng
(@sedm0784) reported
@SistaCrumpet @PenLlawen Hah! I got down to less than 2 minutes outdoor use on one side before I took them into an Apple Store I happened to be passing. After performing ~20 mins of tests(!) the genius begrudgingly accepted they were eligible for a battery replacement and told me the GBP price for this.