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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (54%)
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Errors (31%)
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Sign in (15%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sofia |
Website Down | |
 Wetumpka |
Website Down | |
 Mont-Royal |
Website Down | |
| Pittston |
Website Down | |
 Bishops Stortford |
Sign in | |
| Miami |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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christopher.
(@bootytraplord_) reported
from
Bedford, Texas
Went to the Apple store at North Park today to buy some air pod pros just for them to tell me the sold out. That’s the universe telling me to slow my ****** roll
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MuvaTrucka
(@TruckaMuva) reported
from
Hubbard, Ohio
I wish @Apple would sell me that device they hooked to my phone yesterday to get it working. Would save me from trying to find an Apple Store when I have issues I can’t troubleshoot myself. 🥺
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Jason Downing
(@ScorpiusLord) reported
from
Belton, Missouri
Not sure why I’m missing about seven movies on my @AppleTV app from @iTunes. They’re still available on the store. Weird. Hopefully it’s just a glitch that’ll get fixed. #Apple #iPhone11
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Blake Collins
(@BLAKEC985) reported
from
Austin, Texas
If you are a customer and wear red at the Apple store. You are why I have trust issues
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emily watts
(@emilywatts13) reported
from
Oklahoma City, Oklahoma
@dajhanet I definitely would not try to do it yourself.. I watched a video on how to do it but effed it up and had to take it to the Apple store the next day. It was free to fix but still inconvenient
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Lennart Blom
(@LennartBlom) reported
from
Drochtersermoor, Lower Saxony
This might be my first time getting angry about @Apple. Fresh new MacBook doesn‘t boot anymore... Trying to complain at the Apple store. But what I got in my first experience at the Apple Genius Bar: A 40 minute talk with a collective error analysis and side topics like...
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Jake Grimley
(@jakegrimley) reported
from
Birmingham, England
There are only three difficult computer science problems: cache invalidation, naming things and authorising your daughter’s Robux purchase via the Apple store.
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Niklas Gustafson
(@niklasgustafson) reported
from
Madrid, Comunidad de Madrid
@martinvars @BrawlStars @Apple Martin, I had this issue twice with apple, when my kids were 5–7 years. but got refunded both times. Apple Store Spain and Sweden.
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Jessica Reyes
(@jessicamreyes) reported
from
Wilkes-Barre, Pennsylvania
In case anyone was wondering, the only place that will fix it is the Apple store because the motherboard is attached to the other side. For $549. So the solution is to get a case that I can’t see the back and pretend it’s not cracked 🙃
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Wallis Marsh
(@WallisMarsh) reported
from
Houston, Texas
Apple store in Houston just told me WorldWide problem at the moment. They can’t process credit cards. @JoeSquawk @BeckyQuick
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James Lawson
(@JL4w) reported
from
London Colney, England
My experience with @AppleSupport shows even a great tech brand can be utterly incompetent AirPods faulty Repair failed Deny refund Pursue on consumer law Deny faulty, whilst not working in store Second apple Center diagnoses fault Lost their notes so now still deny refund 🤯
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Dad
(@nneedduu) reported
from
San Leandro, California
@only1ssierraj Also apple store should fix them for free
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♡Elizabeth Potts♡
(@EPotts19) reported
from
San Antonio, Texas
It’s the osi 13 problems .im going to the Apple store tomorrow
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Cathy Alban Jones
(@calbanjon) reported
from
Cambridgeshire, England
Shout out to the Apple Store, Cambridge- went back as they had attached a screen protector upside down - no quibble- refund and a replacement free of charge #AppleArcade #Apple
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❄️ Brandon 🌒
(@BNrailfan) reported
from
Sheridan, Wyoming
@CJ810757 I had my six for five years before I got my XS fall 2018. My six finally started running slow and battery life was where I needed to charge it twice a day the last six months I used it. Wonder if trip to the Apple store would be better than buying a new iPhone
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Luca Bertagnolio
(@lucaberta) reported
from
Essertines-sur-Rolle, Canton de Vaud
The idiots of @XR_Bordeaux are so proud of their violent acts against the local Apple Store, which they forced to shut down, and brag about their idiocy by using… wait for it… Twitter on an iPhone! You cannot make this up. Unbelievable how their brain is so deeply flawed.
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Joan Mas
(@Joanmassepulcre) reported
from
Elche, Comunitat Valenciana
@AliAlmaimoni @Vik_Ferreira_ @Bruno907Gamer @AppleSupport Lucky you...I should go to an apple store but it’s not my fault that my Face ID is not working!
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Bee 🐝✨
(@tenaciousbee) reported
from
Santa Ana, California
I’m still at home, still depressed, but at least able to have enough hunger pangs to eat small things. Bowl of cereal went down okay. I’ll probably head to the store to make this vegan apple pie bread I found for my bf as a surprise tonight 💕
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executive producer eric barry
(@ericbarrymusic) reported
from
Lochearn, Maryland
Irritated my Face ID still not working, I gotta go to an Apple store and I know they gon give me th run around
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Paul Spencer
(@spenny0417) reported
from
Desborough, England
@SkyHelpTeam is there a problem with the my sky app I cannot access the my sky app it keeps telling to download the new my sky app from the apple store but there’s no new my sky app there
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jwr: bad idea machine
(@JackWilliamRtF) reported
from
Chicago, Illinois
alright so i went to the apple store and was like pls help and they were like yeah we’ll fix it it’ll be $49.99 and i was like great and then i came back and they were like sike there were tiny itty bitty pieces missing and it’ll actually be $300 so i guess i’ll just suffer
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The Shit
(@Shiznit2U) reported
from
Austin, Texas
@johnny07775 @kimKBaltimore Google citizen app android. Came up no problem in apple App Store
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Richard Wright
(@rwright55) reported
from
Memphis, Tennessee
Tried to buy an Apple Watch for my wife for Christmas from a local @ATT store. They had a glitch in their system. Couldn’t allow me to walk out with it. So they sent a ticket in. It’s been over a week. Still no watch.
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Callum Jones
(@icj_) reported
from
Shelf, England
@realSmushyTaco @littlesteve Because I’d have to download and checksum every file, and there’s a bewildering amount of files. I don’t store files on my server, all download links go straight to Apple. I rely on them for checksum information
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*** *****
(@trilljetlife) reported
from
Brooklyn, New York
What if I lived on top of the Apple store couldn’t I just drill a hole down into the Apple store where they keep the product and cover it up quickly no one would no it was me.
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James Moore
(@mrjamesmoore) reported
from
Melbourne, State of Victoria
And I thought downloading from the Windows Store was slow. Downloading Apple TV+ shows is about 1kb per hour.
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King Of Scottland👑
(@Mr2Hottie) reported
from
San Antonio, Texas
PSA my phone is broken and isn’t charging I’m not ignoring you I just need to make that trip to the Apple store
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Charisma
(@themelaninaire) reported
from
Cape Town, Western Cape
@infinikt @Apple I normally do, too! People have been sending me money on there and when I go to transfer it, it says transaction not completed. I was on the phone with support for 40 minutes and they said I have to take my phone to the apple store. Maybe it’s not working bc I’m still abroad. Idk
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Jeff Watkins
(@jeffwatkins) reported
from
Menlo Park, California
@thesimplecrew @BenRiceM Signing in with Facebook and Google without Sign In with Apple is a violation of the App Store rules. We’ll see when they add it.
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Kyle Morse
(@kylejmorse) reported
from
Nichols Hills, Oklahoma
Every time I go to the Apple Store makes me want to switch to Android. What a terrible setup