Is Apple Store down?
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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (40%)
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Errors (37%)
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Sign in (23%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Estelí |
Sign in | |
 Hamburg |
Errors | |
 Jaipur |
Errors | |
 Menomonie |
Errors | |
 Dundee |
Website Down | |
| St. Louis |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Kyle
(@craigconsulting) reported
@BLKMDL3 It didn’t start at 5am, I stared at the apple store app anxiously till 5:07 with no sign as to if it was working or frozen. Not a great way to start my day 😥 @tim_cook @AppleSupport please please fix.
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Jumpman Enthusiast
(@23enthusiast) reported
@hassanahmed120 I have to the exact same issue..Apple Store app talking about Oct delivery time. Switched to AT&T and esitimated 16th of Sept as well..
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🐻🍠charlotte 小熊🐱🐦🌿
(@happydodo001) reported
Omg Apple store apps has bug That’s why I can’t place an order Shipping address error 😤
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George Dane
(@VineyT) reported
@lgreenberg And now the Apple Store is saying there's no pickup time slots for the phone at my preferred store. Hopefully they can fix it since I did select pickup.
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Wayne Dixon
(@waynedixon) reported
@HCMarks I had issues with my saved pre-order, but I was able to do pickup at my local apple store next Friday. I also have an order for delivery, but not until September 27th to October 3rd. As soon as I can cancel the delivery one, I will.
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Carlo
(@Aran_Banj0) reported
@ClauoITA Apple store down?
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duchess
(@duchace) reported
Why is the Apple Store broken? I thought we were mourning.
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Kyle
(@craigconsulting) reported
@WholeMarsBlog It didn’t start at 5am, I stared at the apple store app anxiously till 5:07 with no sign as to if it was working or frozen. Not a great way to start my day 😥 @tim_cook @AppleSupport please please fix. Today did go well! Also 6 failed payment attempts.
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Joel
(@gymleaderjoel) reported
Anyone else having issues with iPhone preorder? I try to check out on the Apple Store app but it highlights the primary phone number in red and then errors no matter what I try differently. So frustrating!
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Kyle Armitage
(@KyleArmitage97) reported
@DetroitBORG I have mine prepared and had no issues, I was in and out of the apple store app within five minutes
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🌙 Sowelu
(@iSowelu) reported
@DetroitBORG I prepared ahead of time, did the pre-pre-order. But there was a delay — the Apple Store App didn’t come alive until 8:06 EST, so my 9/16 delivery date slipped to 9/28 - 10/3 within a second. Once the iPhone was ordered, the App kept giving errors while trying to order cases.
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John O
(@GarrulousGambit) reported
@willsmith weird i used the apple store app and got the order complete right away. no issues or having to retry. this to me was rhe smoothest it has been.
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im talking to myself do not perceive
(@georgeandrew97) reported
i used to love writing in my macbooks notes app but it wont turn on anymore and the apple store said it was 400 bucks to fix it lol😮💨 when I have a nicer job ill splurge on a nicer one instead of fixing this piece of crap with no ram thats only good for youtube
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Kyle
(@craigconsulting) reported
@dsilverman It didn’t start at 5am, I stared at the apple store app anxiously till 5:07 with no sign as to if it was working or frozen. Not a great way to start my day 😥 @tim_cook @AppleSupport please please fix. Also 6 failed payment attempts
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Daniel Gibson
(@DanielGibson_) reported
Kept getting payment errors through the Apple Store app for some reason, but finally got my order in. iPhone 14 Pro, Space Black, 256GB ready for pick-up next Friday at 1:30PM.
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A.L.
(@talkFT) reported
@Apple your ecommerce experience using your Apple Store app is a sheer atrocity. Steve Jobs would turning in his morgue. @tim_cook you'd think the outdated and glitch-filled experience on the app and browser as a whole need some level of accountability.
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Jonathan Mosen
(@JonathanMosen) reported
Ah well, after a flawless track record, it was my year for Apple Store problems. Added the phone to the bag, then the bag took many attempts to load. By the time it did, delivery had slipped.
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Themeli
(@the_muh_lee) reported
@zollotech Had the Apple Card issue last year. This year it was a total of 3 taps after I opened the Apple Store app.
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Chrism__91
(@91Chrism) reported
@AmberTaylor1030 @Just_Julia @TMobile Just try again on the Apple store app on your phone. Instead of the error the reserved message comes up.. and you instantaneously get an email
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#A.A
(@gimmemoooah) reported
The iMac G3 powering the Apple Store must be down…
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Carnut🇺🇦
(@TheSecondFront) reported
Hi, @tim_cook, Apple Store is experiencing issues worse than BSOD for iPhone preorders. Please fix it to the level of “it just works”. 😮💨😮💨😮💨
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Wonder Bread
(@BradVasquez) reported
@DetroitBORG I prepared my iPhone 14 Pro Max 1TB and the Apple Pay didn’t work so I just manually used my debit card and it worked no problem. Picking it up 8:15am on launch day. One thing I will say was the Apple Store app didn’t open up the store until 6 minutes after preorder time so yea.
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ɹǝןʎʇ
(@TylerChess) reported
from
Plum, Pennsylvania
@IansTechYT @Apple I had no issues with the apple store app
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ll2double
(@ll2double) reported
@iBeckTech @AppleCard I hope this is ironic, DISASTER UX and impossible to buy on the Apple Store, continuous errors, session crashed, tried 10x to get an iPhone 14 and each time failed, 2022 and Apple cannot manage peak traffic and concurrent transactions. Rubbish experience, epic failure.
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Stephen O’Reilly 🏋️♂️📈🎶💃🕺🍻🛌
(@highfields2020) reported
Serious issues with the Apple Store right now. Getting half way through placing my (saved) preorder. Error error error. Keeps asking me to edit my shipping address then errors out. #frustrating watching the delivery slots go further and further into the future!!!
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A. Llamas
(@_ALlamas) reported
@brianstucki @DetroitBORG I prepped two iPhone orders, and luckily Apple Pay didn’t get stuck or anything. I did however have trouble having the Apple Store app allowing me to enter
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Joel Ramirez
(@MenmaLives) reported
I swear if I get charged for the iphone 14 pro 3-4 times cause of errors I'll be very upset. They all said errors when placing but I recieved one email confirmation and my apple store says it was placed. I tried placing it for pickup but the store was bugging
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Michael Nino ☕️
(@MGNienaltowski) reported
@DetroitBORG No issues for me when I actually ordered. Originally had issues when I was trying to get the apple store app to verify my Verizon account but it worked once I was off of Wi-Fi which I thought was weird. Apple makes it so easy to spend money with them!
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j o s h u a
(@azndumplngmafia) reported
@briantong I never have luck getting into the Apple store on time. Opening the app earlier and waiting always seems like it gets stuck and rebooting the app gains you entry. Nowadays I just go straight through Verizon with zero lag, no problems, and with efficiency.
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Suji 💜🤟
(@_LuxStar) reported
The “waiting for payment” that I was able to see on Apple Store app is now gone - which I’m assuming it means it got cancelled… @AppleSupport is it possible to bring that back cuz it’s not my fault @Affirm is still down for payment issues 😭