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Apple Store

Apple Store status: access issues and outage reports

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Full Outage Map

The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

  • 43% Website Down (43%)
  • 30% Sign in (30%)
  • 27% Errors (27%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

CityProblem TypeReport Time
Quito Website Down 9 days ago
Guayaquil Sign in 9 days ago
New York City Sign in 10 days ago
Malibu Website Down 12 days ago
Houston Errors 15 days ago
Lille Website Down 15 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • freaknexxxdoor
    . (@freaknexxxdoor) reported

    @DirtyHusbandR0y Them ppl being slow at the Apple Store? Lol.

  • munzurali62
    Munzurali (@munzurali62) reported

    @TeamYouTube Yes, I also noticed that other users on the Apple Store are experiencing the same issue.

  • Veve81976
    RitaCapponeCnovaselCathleenCastelineSandevilleEve (@Veve81976) reported

    I went to Apple store last week to fix this. I called them today and they logged in and still just a few minutes ago. I noticed my screen is not at all the same.

  • Rahul_25Garg
    Rahul Gupta (@Rahul_25Garg) reported

    @AppleSupport just visited apple store,, they told me your motherboard is not working properly,, my device is 2.5 years old and in warranty for 2 years ,,i also faced same issue when my device is in warranty period but they told me its just normal thing and today when warranty

  • dldmvnaij
    effie we all got pain (@dldmvnaij) reported

    @Kyree_jpg you don’t even have an apple store, and the only one in your beltway is shutting down. can we be honest for 2 seconds kyree!

  • joserivsm
    Jose Rivas (@joserivsm) reported

    @ugogofx This sounds slower than my brother's 8GB M1 Pro, I would wipe the OS and try to use it or take it to an apple store. I even keep VMs running on my 24 GB M4 pro mac mini and I've never felt it slow, or being close to running out of RAM.

  • 04musicenjoyer
    aidan (@04musicenjoyer) reported

    @UTDIntent I chose to go to the Apple Store bc I got one 15 mins from me but nah at the store they just ship them off to get serviced anyway so it wouldn’t really matter going to the store or not bc they won’t fix AirPods in Apple stores anyway

  • TheRealP3NGUIN
    Penguin 🅰️(IQ=39) (@TheRealP3NGUIN) reported

    @vladgeorgescu Same thing happened to me when I dumped whole bottle of soda on keyboard of a brand new MacBook I brought it to the Apple Store ask them if they can fix it and how much it’d cost and they just replaced it with a brand new one. That was back in 2015 and when Apple care did exist, and I didn’t have Apple care. I guess we can say Apple do care

  • howellstopper
    ambs 🧡 loves dan so much (@howellstopper) reported

    just knocked down an entire shelf of apple pencils in the apple store

  • StrikeAnother1
    Smoke Showing (@StrikeAnother1) reported

    I’ve been dealing with an iPhone issue on my daughter’s phone for months, including multiple attempts through their customer service and multiple visits to the @Apple store. I’ve just been sent on circles over and over and over. I’m currently sitting here in the Apple Store (for the third time) in as many months and have basically been abandoned while they help someone else. Their customer service has been horrendous and I am so frustrated!

  • CleverlyChic
    Ayushi Thoughts (@CleverlyChic) reported

    As a non Apple fan, I’m generally against using Apple products but I love them for this. When Apple created their in-store tech support, they had the option to call it anything like tech support, customer service or help desk. But they chose to call it the Genius Bar and the people who work there are considered geniuses. Most people think it’s just a marketing tactic but watch what happens when you call someone a genius. They start acting like one. When you walk into an Apple Store, they don’t just try to fix your phone. They solve your problem. They care about your experience. Words don’t describe people, they define them. 🙌

  • yashthakrar1996
    Yash Thakrar (@yashthakrar1996) reported

    Apple Store Down Ahead of Yellow iPhone 14 and iPhone 14 Plus Pre-Orders

  • dldmvnaij
    effie we all got pain (@dldmvnaij) reported

    @Kyree_jpg you don’t even have an apple store, and the only one in your beltway is shutting down. can we be honest for 2 seconds kyree!

  • Axr_patel
    Akshar Patel (@Axr_patel) reported

    @Apple @AppleSupport . Support just keeps saying i have to go to a different apple store to get the issue resolved. I live 130km away from the second nearest apple authorized repair store. No help from apple. Really poor service.

  • WiZzy_Min
    wiz SulTan🖤 (@WiZzy_Min) reported

    @EPESFC Bros Abeg what might be the issues suddenly I couldn’t buy coin anymore to my account, while I have more then 10$ on my Apple Store same way I used to bought it before

  • lashibedegdl
    kakushiba // 描く柴 ✨ (@lashibedegdl) reported

    @RORVK Oh 😥 Then let’s hope they can fix it and recover your data at the apple store 😭😭

  • Libertarianist3
    DaveTheLibertarian (@Libertarianist3) reported

    @Inhumansoflate1 I'm pretty sure most folks are tired of people robbing the Apple store and burning down thier Wendy's everytime some gets shot running from the police.

  • MOHAMMEDolts
    MOHAMMED (@MOHAMMEDolts) reported

    @tim_cook There is a problem with the Apple Store.

  • StrikeAnother1
    Smoke Showing (@StrikeAnother1) reported

    I’ve been dealing with an iPhone issue on my daughter’s phone for months, including multiple attempts through their customer service and multiple visits to the @Apple store. I’ve just been sent on circles over and over and over. I’m currently sitting here in the Apple Store (for the third time) in as many months and have basically been abandoned while they help someone else. Their customer service has been horrendous and I am so frustrated! Apple Care my ***!

  • DStvNg
    DStv Nigeria (@DStvNg) reported

    @Danielbrown864 With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057

  • SNEALMade
    SHANI (@SNEALMade) reported

    @stevebyrnelive Are you in LA? I was just in LA at an Apple Store and I had this question three times while in line.

  • RealGerbilz
    Gerbilz (@RealGerbilz) reported

    @twototangotwo @Laughabit101 @mortimer_1 The problem with that is market value is generally the highest economic use and not the highest social use. It’s like a mall basing rent on apple store valuations when you need variety for a community

  • k_ttor
    Kyatto Sky (@k_ttor) reported

    @ugogofx Take it to Apple Store, I had a M1 Pro, 16GB, never lagging, not issues at all, even some times the battery lasted an entire week

  • StandFreeDon
    AberdeenRed 🏴󠁧󠁢󠁳󠁣󠁴󠁿⭐️⭐️ (@StandFreeDon) reported

    @appltrack Apple now needing photo driving license uploaded Credit card number online and also you now need to log into the apple store to proceed Two updates in a week in uk so something must have been wrong Why has apple login now also been added to the digital id?

  • real_rehaan
    Rehaan Hussain (@real_rehaan) reported

    Apple store is gonna cut down on a lot of AI slops if the first automated check isnt passing

  • VodafoneUK
    Vodafone UK (@VodafoneUK) reported

    @CBMullins83 If you're able to login online Chris. Have you tried making sure your phone is on the latest update and uninstalling the MyVodafone app and installing the latest version from the Apple store/Google Play store? Shu

  • beautynbullshit
    Bella Noches ♍️ (@beautynbullshit) reported

    I went into the Apple store today, to fix my face ID, and they bring me back a inoperable phone with lines all through it. I get forced into having to get a new phone.

  • Zaphod_B_2025
    Zaphod_2025 (@Zaphod_B_2025) reported

    @ALTARAKS @KSL5TV Unfortunately that’s frequently the easiest way for me to get around. There’s a Trax stop just down the street that takes me into downtown in mere minutes. Just had to go to the Apple Store and green line is always less annoying than having to pay for parking at city creek.

  • 2thgun_
    2thgun (@2thgun_) reported

    @ugogofx m5s have had crazy QC issues. take it back to the apple store they should give you a new one hopefully without issues

  • TheUnfazD
    K (@TheUnfazD) reported

    @TraderLogical Buy from official apple store or apple website and have the receipt. Does not need to be in your name If not Apple India probably denies warranty if there are issues. Better be safe