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Apple Store status: access issues and outage reports

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Full Outage Map

The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

  • 39% Website Down (39%)
  • 36% Sign in (36%)
  • 25% Errors (25%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

CityProblem TypeReport Time
Ciudad López Mateos Sign in 6 days ago
Quito Website Down 20 days ago
Guayaquil Sign in 20 days ago
New York City Sign in 21 days ago
Malibu Website Down 23 days ago
Houston Errors 26 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • StrikeAnother1
    Smoke Showing (@StrikeAnother1) reported

    I’ve been dealing with an iPhone issue on my daughter’s phone for months, including multiple attempts through their customer service and multiple visits to the @Apple store. I’ve just been sent on circles over and over and over. I’m currently sitting here in the Apple Store (for the third time) in as many months and have basically been abandoned while they help someone else. Their customer service has been horrendous and I am so frustrated!

  • MutnHeadDigest
    Bill Daily (@MutnHeadDigest) reported

    @coinbureau NO WAY! More scaminess in the digitized DPRK infiltrated OTC/BB Pinksheet griftcoin world. Don't believe it folks go grab your hardware wallet today, and update the app in the Apple store, right on the verge of mass adoption. I don't think we need to wait for quantum for trouble.

  • JoLocedQueen
    Beauty Escape Bestieee💆🏾‍♀️💆🏾‍♂️ (@JoLocedQueen) reported

    Came to the Apple Store for ******* nothing they ain’t even fix my **** 🤬

  • Creolekordei
    The Hateful Creole (@Creolekordei) reported

    Oh y’all are stupid. The first Apple store to get ******* unionized gets closed down?!?!? Towson has always been an actual decent mall to prevent crime.

  • RudolfRitler_83
    Rudolf Ritler (@RudolfRitler_83) reported

    @letsckse @FlowerMaiden44 @Zoya_ki_batein Looooooool It literally happens everyday Be it in a burget king apple store walmart Always sheeboons startin trouble

  • Akhiles12103084
    Akhilesh (@Akhiles12103084) reported

    @techdroider You should have taken it to the apple store the moment these issues started popping up my man.

  • MOHAMMEDolts
    MOHAMMED (@MOHAMMEDolts) reported

    @tim_cook There is a problem with the Apple Store.

  • brajeshwar
    Brajeshwar (@brajeshwar) reported

    @vladgeorgescu iPhone 6 (or was it 6S) from India (no eSIM yet). SIM was stuck › took the phone to the Apple Store at Regent Street, London › gave new replacement, no questions asked. I was told that even if the SIM was removed, the phone might have future issues, so I was given a new phone.

  • beautynbullshit
    Bella Noches ♍️ (@beautynbullshit) reported

    I went into the Apple store today, to fix my face ID, and they bring me back a inoperable phone with lines all through it. I get forced into having to get a new phone.

  • nobuffer
    Nobuffer (@nobuffer) reported

    @jannismetrix @obscuravpn Correct. and issues with wrongly used batteries. They are trying to solve that is not a problem now. You use your phone 2 years and then if you need it you can take device to Apple store (for example) for a battery replacement...

  • k_ttor
    Kyatto Sky (@k_ttor) reported

    @ugogofx Take it to Apple Store, I had a M1 Pro, 16GB, never lagging, not issues at all, even some times the battery lasted an entire week

  • Zaphod_B_2025
    Zaphod_2025 (@Zaphod_B_2025) reported

    @ALTARAKS @KSL5TV Unfortunately that’s frequently the easiest way for me to get around. There’s a Trax stop just down the street that takes me into downtown in mere minutes. Just had to go to the Apple Store and green line is always less annoying than having to pay for parking at city creek.

  • obviouslynotdes
    sy•ah (@obviouslynotdes) reported

    why im in the apple store thinkin i seen my old ***** i need to lay down

  • StrikeAnother1
    Smoke Showing (@StrikeAnother1) reported

    I’ve been dealing with an iPhone issue on my daughter’s phone for months, including multiple attempts through their customer service and multiple visits to the @Apple store. I’ve just been sent on circles over and over and over. I’m currently sitting here in the Apple Store (for the third time) in as many months and have basically been abandoned while they help someone else. Their customer service has been horrendous and I am so frustrated! Apple Care my ***!

  • Iconicament3
    Iconicament3 ✨ (Coco) (@Iconicament3) reported

    @ohthalie Thank you dear!! 🫶 I hope so, especially because the timing is terrible, the Apple store won’t be open before Tuesday 😭

  • anilkrathee
    Anil Kumar Rathee (@anilkrathee) reported

    Working on android play store (around 77 Mb taken plus data-consumption), not available on Microsoft /Apple store. That is sad. Printing is problem sir ji (@ECISVEEP)

  • FWill164996
    F Will (@FWill164996) reported

    @peterrhague @Poxenium Only had 2 problems ever with Apple. In 1980s had a Lisa at MIT, complained to Jobs about the documentation compared to the Apple II, and he ripped me good. In 2013 got a MacBook Pro. Ran crashme.c on it. Acted funny, genius at Apple store said it had water damage.

  • KurtAtWork_ETH
    Kurt At Work (@KurtAtWork_ETH) reported

    @loldoteth I've got an autel evo II pro, commercial grade 6k resolution, 5 mile flight radius... recently the software for it was taken down from apple store, the only way to use it now is to manually download and install in on an android device, not via play store...

  • rosdriah
    hakkamole (@rosdriah) reported

    @Spicxer It’s blatant media manipulation, and anti worker sentiment. But because the surrounding counties dislike the city and black, Latino and other ethnic groups they will latch onto the “crime” when it’s historically down, you know how hard it is to steal from the Apple Store?

  • MRJEM0306
    MR JEM LIMITED 🛠 🪖 (@MRJEM0306) reported

    @sirmapy Official launch?.. I hope you were able to resolve the Apple Store issue on Peniremit.

  • xiwangnenglikai
    痴茶 (@xiwangnenglikai) reported

    Alert: Some users ship broken iPads from China to the US via intermediaries to abuse Apple Store warranty for full replacement. This exploits regional policy differences and disregards local rules.

  • piyushsjain
    Piyush Jain (@piyushsjain) reported

    @ProfessorCardz Don’t go for local replacement. The phone may face other issues like freezing, boot fix etc. my wife’s phone had similar issues as it replaced by a local shop. Get it Replaced from Apple Store if you plan to use the phone for 1.5-2 years. Else exchange at a new launch.

  • SleepyKingme
    MoaKitten Misses Onewe (@SleepyKingme) reported

    Got my paycheck so now I scheduled my phone to get fixed I don't think the apple store is prepared for what I'm about to walk in with because "camera and flash not working as expected" doesn't exactly cover what's going on

  • SNEALMade
    SHANI (@SNEALMade) reported

    @stevebyrnelive Are you in LA? I was just in LA at an Apple Store and I had this question three times while in line.

  • KingElikem
    Elikem King (@KingElikem) reported

    @redjungle_077 @tech_twi But you Dey use google and Apple Store , that one you don't have issues with it

  • StandFreeDon
    AberdeenRed 🏴󠁧󠁢󠁳󠁣󠁴󠁿⭐️⭐️ (@StandFreeDon) reported

    @appltrack Apple now needing photo driving license uploaded Credit card number online and also you now need to log into the apple store to proceed Two updates in a week in uk so something must have been wrong Why has apple login now also been added to the digital id?

  • WigettaGaming
    Wigetta ✨ (@WigettaGaming) reported

    @thatjoshguy69 The same thing happens with laptops. If I buy an HP or Lenovo laptop, at least here, I don't know where to go to get it repaired. With Apple, I go to Apple Store and problem solved

  • duchovny64
    Fox (@duchovny64) reported

    @QueensCrapper @realpeteyb123 You can walk the whole park from Apple Store to Columbus Circle, no one will bother you. Central Park is no problem. The ******* immigrants in midtown are!

  • Clingdaddy1
    Clingdaddy (@Clingdaddy1) reported

    @vladgeorgescu The Apple Store did the same thing for the Apple Store did the same thing for me in 2019 when my MacBook Pro 2013 kept crashing and they couldn’t fix it even though they replaced every part in the laptop. It took months. They finally said, “you were so patient, we are going to give you a we 2019 replacement.” The repairs cost me about $1,000, but the new MacBook would’ve been $3500. I’m still using it and appreciate what they did very much.

  • acxsasx
    AC Thompson (@acxsasx) reported

    @AndyObtiva @AdamTornhill Yeah, we’re actually struggling to figure this out. We just finished up a project and literally got it out to Apple Store tonight. We’re gonna be tackling that literally next week. I’m currently advocating that we have a developer per project. Our projects are small enough. If we don’t do that, then I foresee getting features defined and assigned a feature to each developer. And then see what kind of merge conflicts we get. I want to error on the side of moving too fast. Because right now we’ve been erroring on the side of moving too slow. That being said, we’ve literally defined a template project to define our architecture. And we defined a core library that is app agnostic. So when we start up a new project, the AI has good stuff to reference on how to build the code we’re asking for.