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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (52%)
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Errors (39%)
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Sign in (10%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Boston |
Website Down | |
| Fort Collins |
Website Down | |
 Machala |
Errors | |
| Hyattsville |
Errors | |
 João Pessoa |
Errors | |
| The Bronx |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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THE GLODEN ONE🇳🇬
(@GLOSAY_GANG) reported
THIS OLD WHITE DUDE THREATENED TO SHOOT PPL IN THE APPLE STORE CUZ HE WAS BEING TOLD TO WEAR A MASK. I WAS WAITING FOR HIM TO UP SUMN CUZ I FINNA LAY HIS GOOFY *** DOWN
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Naomi
(@lacespace_) reported
Welp tried to repair the disks and reinstall Mac OS. But the storage drive isn’t even being recognized. Going to the apple store tomorrow hopefully they can fix it.
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Jonny
(@Jonny60009) reported
Half an hour in the Apple store and I have a replacement pair of AirPods. Turns out it was a hardware issue which thankfully didn’t cost me anything.
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Metrodora
(@Metrodora2) reported
I would come in this damned apple store, and talk this ****.. and the damned music they are playing. If the lights were dim, and they were playing classical ready to let you sit down and sit some champagne, you’d see more rich whites and people not hanging out. But, hell na.
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Smooth Fuego 🇯🇲🇺🇸
(@smoothfuego1) reported
@bdjofficial Broooo it’s the SAME issue, still ain’t solved it looool No Mac shop or Apple store can figure out the problem looooool I had to get an air for in between so if I’m playing somewhere where I gotta use my SL box I gotta use it
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Obi's just here...
(@ObiFromPlus) reported
A part of me wants to buy an iPhone/iPad geared @iFixit set because I don't wanna take it either of my devices to the apple store or tmobile and just fix it myself. I mean, ffs, I put 2 Nexus (now Pixel) phones back in the day.
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Ahmad Hassan
(@tweetccie) reported
@AppleAfrik I bought Mac Air but faced issues with the display every 2nd or 3rd month. It's better buy other Apple device instead Mac Air. #Apple. One of Apple store person told me he can damage devices without touching it.
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👽Tess👽
(@tttttttess) reported
Stopped at the mall in west Des Moines for an appointment at the Apple store to fix my phone and this is the ******* rich people mall. This **** is niiicccee. Every store has a sale and it’s tax free weekend I’m having the time of my ******* life
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🌸linZ🌸
(@tokyoacid) reported
went to the Apple store today and they thought I was a child and then they tried to charge me $300 to fix my phone 😤
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🚫🐑CraptainFreedom🚫🐑
(@CraptnFreedom) reported
@descripting @rich_fox @MrOlmos Haven’t you heard? The Apple Store burned down last year. Andy Ngo reported it.
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😡😡😡
(@j0ystickudasai) reported
Since I bought your products in an Apple Store in France, I got both of the products together, in the same box. So the problem might not come from me, which is kind of upsetting ngl.
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TheOlderCoder
(@CoderOlder) reported
@AskScribd Ok, so in effect, you have a workaround but not a fix for this issue. Is there a fix in the works so that a reinstall is unnecessary, like the vast majority of apps on the Apple Store? Thanks.
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Ahmad Hassan
(@tweetccie) reported
@sharunkuhar I faced many issues with my Mac Air. Every 2nd month I was going to Apple store for repair. 8 or 9 times display broke. I never faced issue with Mac Book Pro. I ended paying extra to upgrade it.. #Apple
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satyen
(@satyen49080556) reported
@AppleSupport my phone is getting heat up and battery having issue while charging/ easily drained. I went to apple store and diagnosed it through software and found that there is no issue.. but at the same time they found the phone is getting heat up. Now they are not replacing
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Thomas Newman
(@ThomasNewman) reported
@KelgoreTrout Yes, I worked in an Apple store. We were not given extra pay or anything. They did at least pay us during the months we were shut down though.
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Alessandro Riolo
(@aledeniz) reported
@shanselman I had same issue once, my wife took it to the Apple store, their agent did perform some procedure, and fixed it in a few hours. He didn’t open it, it was done plugging it to a Mac, by some software.
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crabrangoonlover72, esq.
(@simp_page) reported
one time i went to the apple store because my airpods were broken and no sound would come out but then they told me it was actually just entirely occluded by my ******* earwax
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Aidan Gascoigne
(@AidanGascoigne) reported
@charlie_grafton @TheSmokingTire Lol I have a iPhone 7 Plus. Had it for 5 years. Had the battery replaced at a Apple store for $50 a few years ago. Still fast as hell even today. No signs of slowing down.
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swaggy girl :)
(@zukosho) reported
if i, hypothetically, idk dropped my airpod down the drain, yk hypothetically, would the apple store, hypothetically, give me a new one 🤨🤨
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Cookies Corbin
(@cindycd2010) reported
definitely not going anywhere or anything tonight... had to replace my sim card in my phone. it didnt register and now it's stuck. my phone is now at the apple store for the next few hours while they try to fix it. ugghhh and yay my anxiety is up about this now.
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Miranda Due (Pawnee/Cherokee)
(@MirandaDue) reported
Potato quality because the iphone is broken and I haven't found the motivation to go to the only apple store in the region which is located in the only mall and it's also tax free weekend
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Metrodora
(@Metrodora2) reported
I would come in this damned apple store, and talk this ****.. and the damned music they are playing. If the lights were dim, and they were playing classical ready to let you sit down and sip some champagne, you’d see more rich whites and people not hanging out. But, hell na.
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Tom Donnelly-Sutton 🔶️
(@PushTheSutton) reported
@Mike_Sammon Looking at a screen isn't an issue when a lecture theatre will have more Macbooks than the Apple Store
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Cody-Proud Progressive Liberal
(@pokerbitch74) reported
@NotoriousKasey Thank you but the link is broken. We have an apple store about an hour away and I’m trying to avoid that trip!
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its me
(@ahhhj1818) reported
Okay now I’m seriously pissed. @AppleSupport y’all need to fix your Apple store system. We went at 2. Told them what we wanted to buy they said make an appointment come back at 4…..
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Brendan Hasenstab
(@pierrepont) reported
The eighteen-year-old went to the Apple Store today for a problem with her laptop, and she was cared for by a Genius named Odin. I am sure @neilhimself would have all sorts of thoughts about that!
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PTSDanny
(@DocRawz) reported
Some how when I broke my phone it was free with Apple care @ the Apple store but to fix my screen I had to pay at Best Buy odd
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Julie Kubiak
(@JulieKubiak) reported
@AppleSupport ironic that my Contactless payment using Apple Pay was declined, when trying to purchase a #MacBook in an Apple Store @mbna have confirmed that there is no problem with my account, but the problem is with Apple and something MBNA cannot override 😡 #embarrassing
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Inu_Kami22
(@Inu_Priestess) reported
@customcast_en Hi ive reached out to you guys and have not received a email back plz dm me as it’s related to account error by apple store
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Jeremy Beckham ⚪️🔴⚪️
(@BeckSellsFla) reported
@WillLew51464805 @Brandon_BigRed5 @ROCKYBOIMAN50 Was just in apple store two weeks ago down here, plenty with no masks on, employees wore them but no one said anything to customers. This must be one of those selective enforcement deals by whoever runs the store.