Is Apple Store down?
No problems detected
If you are having issues, please submit a report below.
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
-
Website Down (52%)
-
Errors (34%)
-
Sign in (14%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bishops Stortford |
Sign in | |
 Miami |
Website Down | |
 North Vancouver |
Errors | |
| Boston |
Website Down | |
| Fort Collins |
Website Down | |
 Machala |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
-
Kesavan Sam
(@I_aM_Pradeep) reported
@AmazonHelp For further assistance. We can’t to anything with this issue. Then I’d reached out your technical team again. Then they’re asking me to get a service denial letter from apple store. Already I’ve visited to apple store twice the time, time and again you guys are frustrating me
-
SpriteYena
(@sprite_yena) reported
@AirDokkan If these were the Apple Store stones, are we getting Google Play Store stones down the line or nah?
-
photographer V
(@spottedhyacinth) reported
@kyliepentelow @BradyHaran Broken hardware unfortunately. Needs a screen replacement. Best to take it to an Apple store.
-
Alen Peric
(@_alenperic) reported
Got bullied out of the company by managers. Some of the worst workplace culture. Had 3 manager meetings for helping a lady set up her Fitbit at the Apple store. Also got told to stop fixing customer iPhones and lie that they are broken so the Apple Store can sell more. #AppleToo
-
Fearless
(@NDIX50309866) reported
@Bakari_sibanda Honestly I think Stanbic has a problem. I didn’t lose my visa card but someone wiped out my entire account purchasing things off apple store. I went to the bank they told me there’s nothing they can d about it. I was so hurt. Infact I’m still crying over that money😭😭
-
Rowan University IRT
(@RowanIRT) reported
We're looking into an issue affecting access to the @RowanUniversity Mobile App in the Apple Store. If you try to access the app, you'll receive an error saying the app is not available. We're working to resolve this as soon as possible.
-
Abhi
(@ekaekrasta) reported
Where is to buy iPhone 11 from @amazon or @Apple store site. I have faced a big issue with @amazon last time to replace a phone. I have tried multiple times but no result.
-
Dr.crypto
(@DrHodl1) reported
@Investors1000 Imagine kissing *** to lying dev team like a cultist. It’s not about there being problems, it’s about people being dishonest about it. Traffic to the website was not the reason the app is not on Apple store or Google store. How hard is that to get thru your midget brain?
-
Canadian Resistance 🇨🇦
(@CanadensisMax) reported
My five-month old iPad was not working properly, so I took it the Apple Store and was told it was defective. I received a free replacement as it was under warranty. My data was backed up on iCloud so I recovered everything that I had to erase on the other iPad.
-
Fermin Lorenzo
(@FerminLorenzo17) reported
@KClevenger24 I haven’t reset my Apple Watch since I purchased it. Both my daughters and I have them and we had no problems. Maybe that one specifically is damaged. Have you tried taken it to Apple store?
-
photographer V
(@spottedhyacinth) reported
@kyliepentelow @BradyHaran Broken hardware unfortunately. Needs a screen replacement. Best to take it to an Apple store.
-
Suraj Lakhani
(@surajlakhani) reported
@K_E_Brown27 Had similar issues with mine where it didn't recognise being plugged in and taking 10 hours to charge. Took it to the Apple store and turned out the problem was the charger (you can see the 'health' of the battery in the system settings).
-
Greg Gunthorp
(@GGunthorp) reported
@AppleCard I like your no number on the card and new number generated security feature for every time you use the card. They only problem with it is you can't use the card anywhere that charges later, including the apple store for shipped repairs. Have had the problem twice now.
-
Ale (Adriana)
(@Alecarvajal98) reported
The amount of times I’ve been to the apple store to fix my phone is disrespectful 🥲
-
💭💭
(@Pixiegirldust) reported
Anyone own an iPhone 12 Pro/max and is having issues with the battery draining like crazy. I purchased one two days ago from the Apple store..went back yesterday and swapped for a brand new one again with the same issue and now the one I have is doing the same.
-
Brad Strongman
(@StrongmanBrad) reported
@CptHodl @MarvinMercadoGB We both know there's no way a DDOS attack would down cloudflare, google store or apple store. Stop lying
-
mzra
(@rhodes_mzra) reported
@CityBureaucrat @meraklikoylu I don't think it is the violence that is the issue, it is who/what is impacted by the violence. If the windows to an Apple store get smashed, a Target gets looted, or even a police precinct burns down, how exactly is that a threat to international capital? It isn't
-
klav ★
(@attorneyjae) reported
going to the apple store to repair my broken ipad screen pray for my bank balance please
-
Hetal Sancheti
(@hetal_sancheti) reported
@Apple I`m deeply disappointed by the service provided by your team. My 6 months old Airpods have had issues for 3 months. Airpods shouldn't start problems so early, I even went to Apple Store and was sent back. I request someone on the team to look into my issue. #appleairpods
-
Ev0lone
(@Ev0lone2) reported
@AlexCol16584138 @pochpe @CptHodl This would mean that the app still comes up when searched in the Apple store but would give an error when trying to download it tho…the issue is that it isn’t even coming up when you search it
-
Tom, short for Tomothy
(@tomgrigor) reported
Sitting in the Apple store listening to Every Single person at the Genius Bar swear vehemently to the tech that their phone has never touched water and they have no idea how that could possibly be the problem.
-
Dasha✨
(@ISour_Pancake) reported
@zodiacliah I’m broken asf… I meann take it to the apple store?
-
Kkh
(@Kkh291) reported
@Karmathebeagle I saw that stretchie! (My iPhone is down & will b heading 2 the Apple Store 2 try & fix it. Apple Support couldn't do it, so will be back w/all of U hopefully in 36 hrs!!) 🤓
-
jade hulsey
(@jadehulsey) reported
(cont.) Now, after 2 trips to the Apple store to try to resolve the issue, they apparently can’t promise a replacement watch and want us to send it off to be “fixed” again. My series 3 watch is still working after 3 years— this is ridiculous. @AppleSupport please do better.
-
P🐺
(@4kSlutty) reported
the apple store pissed me off so man bad today i told that man i want a damn android now , since y’all charging me for y’all problem
-
hannah
(@hannahisaway) reported
@submissivepunz any phone repair shop. i wouldn’t go to the apple store it’s just gonna be extra expensive. my new phone screen cost $150 and was done the next day. it’s an easy fix for people who know what they’re doing
-
S🦋
(@samantha_ortega) reported
two weeks ago i went to the apple store so they can fix this broken *** phone of mine and well they made it worse.. @Apple y’all better run me a new phone because i told the man it wasn’t gonna work. I HAVE APPLECARE PEOPLE😒
-
RedMikey99
(@Mikey99Red) reported
@kyliepentelow If it’s still under the guarantee send it back, but don’t say you dropped it. If not take it to official Apple store, by looking at it I would say it’s knackered due to LCD is broken .
-
Travis Schulz
(@trabinoschulino) reported
How is that fair? And suddenly level 2 support tells us we need to pay for the fix. Then we take it into the Apple Store as they tell us to, and they tell us there’s nothing they can do…and ask us why we bothered coming in haha.
-
Cuz Tay
(@jamescreeksw) reported
Got an appt. tomorrow at Apple store to see if they can fix my macbook