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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (54%)
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Errors (33%)
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Sign in (13%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Machala |
Errors | |
 Hyattsville |
Errors | |
 João Pessoa |
Errors | |
| The Bronx |
Errors | |
 Pune |
Website Down | |
 Soisy-sous-Montmorency |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Ten~ 🤙🏽🖤
(@tenuzen) reported
@prttylilthingxO yeah they emailed me back this morning 😞 they gotta fix the communication between apple store and website purchases
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RGAP Creative
(@RgapCreative) reported
It's been two months since any major #Minecraft development on #washingtonhasfallen. In July we recoded and redesigned three missions. Yesterday and this morning during test play, we found some major non-working areas in the Apple Store mission. Took 7 hours to fix. But it works.
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sammi ♡ joseph
(@madformunson) reported
@Cristin28585107 I've got an appointment tomorrow at the apple store. Mine is so slow too! I can't scroll, swipe or text :(
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Hurricane Radio Detroit
(@HurricaneRadioD) reported
Kiwi - Throw Down (Latin Freestyle Mix) is streaming now on #HURRICANERADIODETROIT. Download the app from the Apple Store or Google Play Store if you haven't already. #PASALAPALABRA
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Jacob Bust the Filibuster Markey
(@Ebeneezer22) reported
I’m worried that if I go to the Apple Store to look around and they ask me if they can help me find something, and I say, “oh, no, I am just lusting in my heart.“, that they won’t get it. Problem is, many of my favorite cultural memes are pre-Internet.
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Robert Cole II
(@RTwoCTwo) reported
@Slysssa I don't remember either of ours having any issues with these (well, the version that existed in the early 2000s - your's looks like something from an Apple store).
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Sofía
(@SofiaaOlivera) reported
@Apple Hi! My name is Sofía. I bought an iPhone 13 pro in October 2021 on Apple Store Torino, and the autofocus failed. I took it to fix, first they changed the camera, the problem continued, then they did a reset at Apple Store Barcelona and it still kept failing,
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Dadger says BLM
(@thatbadgerad) reported
@marcan42 This has been pretty much my experience with Apple Store service. Sometimes they’re slow on the uptake, but usually I walk away with a new device even if the problem was minor. One time a wobbly volume switch got me a brand new iPad Air.
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Bctraveler
(@Bctraveler2) reported
.@AppleSupport trying to agree to new apple store terms and conditions in iphoneos16 and ipados15.7 and cannot agree. Comes back “there was an error, try again later”. Not to mention the lack of iPad os16 #justsaying #customerexperience
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#ChocolateMilk ツ
(@TerryC_6) reported
Anyone with #iOS16 issues with Apple Store, you have to click through all 15 pages at the bottom clicking the right > before agreeing.
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Anthony M
(@AntMazzucco) reported
@katlegoRn @tobs_utd @yemisamuel16 called apple support was told to restore it on itunes.. did that and tried to re- update the iPhone and it gave an unexpected error code and was told to go to an apple store. this is a month old purchase... unbelievable
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Mona
(@puraavidaaa_) reported
I literally spent 4hrs on the phone w/ apple just for them to damage my phone even more, fix it enough to where I can get into my phone, BUT the original problem is still there, all for them to be like yeah sis you gotta go into a Apple Store😡 I SAID THAT 4 REPRESENTATIVES AGO🤬
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Wenwei
(@_wenwei_) reported
@mehgcap Took my phone to the Apple Store, clunked it down, and asked them to just help me deal with it because I really have so much time to ruin my phone. They told me that someone sold me a defective device… Great…
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Sabrina
(@TheSabrinaMan) reported
Had a really terrible experience at Festival Walk's Apple Store. Yikes. Never going back there.
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Major Mike Tango
(@HurryPuttar) reported
So it appears like Apple store policy is broken #iOS16
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🌈 🔶christian martin 🇪🇺 🇺🇦
(@CAdamMartin) reported
@carolinegrayso1 @tim_cook Exactly same thing happened to me yesterday - opened laptop to cracked screen - Apple store says I must have dropped it or shut something on it! I hadn't! Searching internet lo & behold identical screen cracks reported by 100s of people!!! But apple want £600 to fix their fault!
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📱
(@TipTech101) reported
@AppleSupport I did everything even reinstalled iOS 16 from my computer, and even iOS 15.7 has the same problem. It has sometimes to do with the Apple Store agreement when your trying to update apps
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Jegging Jamal
(@OkSoMik) reported
This lady in the Apple Store saying they gotta send my whole *** computer away for 5-7 business days to fix one arrow key. The way I’m finna glue this ***** back on…
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Alex Frigino
(@probodyworkdev) reported
@Apple imagine one forgets login to apple store. Gets to logi with iphone code. Is asked to create a new password. Here, why not have ios suggest secure password? Ty.
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gumby thot
(@katiedotjpeg) reported
starting this retrograde off STRONG with a computer issue that no one at the apple store had ever seen before
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Joël Lepori
(@SD6Aslone) reported
@AppleSupport hello after the update to IOS 16 I have a bug to all my devices on the Apple store. It tells me that there are new multimedia conditions to accept and when I accept them, error message. So the store is unusable... do you have this bug?
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αℓωყƶ εɳ ρσเɳȶε👌🏾🩰
(@prttylilthingxO) reported
@tenuzen yeaa issa twitch glitch. try canceling yur subscription thru the apple store then resubbing. or you can try unlinking & relinking yur card
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Yourpanorama.ch
(@francopfaller) reported
The Apple Store broke my computer during a simple battery change. I am weeks without a computer, no end in sight while they try to fix it. Providing a replacement while I wait seems impossible. Weeks without a computer for a self employed photographer is a killer @Apple
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Hector Martin
(@marcan42) reported
Apple Store repair appointment at 3PM. Let's see if they can fix it same day or not :)
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candicesuccess
(@candicesuccess) reported
So @Apple all of a sudden my Face ID is “dangerous” and needs an expert in a apple store to fix it??? Just as you drop a new phone 📱 🧐#somethingisoffhere
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Donald Bradley
(@Donaldsfocl) reported
@MajinBuOfficial I’m waiting until September 16th Thanks to the Apple Store glitch which kept kicking me off the system, during Preorder.
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Chandra Free
(@spookychan) reported
Upset cause I talked to a person at the Apple store yesterday saying they probably won’t fix it on site, but send it away. OMG THIS IS MY WORK MACHINE I HAVE WORK TO DO AHHHHH
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SonyLIV
(@SonyLIV) reported
@DEVESH2009 Hello! Thanks for the response. In this case, please contact Apple store. They will validate this issue for you.
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Honey, I Shrunk Nathan Hartman
(@somestuffisaid) reported
Students taking a test on their laptops. Student to me: "Do you have an apple charger?" Me: "Do I look like an Apple store?" Yeah, I gotta calm down. Monday ya'll.
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Ethan McDonald
(@imethanmcdonald) reported
@Lochayyyy @isiosstable Go to an Apple Store and they would be able to fix a hacked iPhone in most cases.