Apple Store status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

• Sign in (35%)
• Website Down (35%)
• Errors (31%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Montréal	Errors	4 days ago
Ciudad López Mateos	Sign in	19 days ago
Quito	Website Down	1 month ago
Guayaquil	Sign in	1 month ago
New York City	Sign in	1 month ago
Malibu	Website Down	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Furry Male Today 🔞 (@FurryMaleToday) reported 7 minutes ago

  @Gabriel50617891 @XXLWOOFIA Is just the sfw version, you could download the game on the play store or Apple Store and login with your account. The nsfw version is only on playhorny page.

• 
  I Hate You, and I (@HateYoKids) reported 8 minutes ago

  @PowerbombJutsu @Jos_E_Navarro That title might have a tough time getting through the Apple Store. But I'm down to chime in as a Cleveland *****.

• 
  Darla Waite 👀“EYES,WIDE OPEN! (@darla_waite) reported 10 minutes ago

  Anybody else having trouble with their Apple phones?. mine stopped recognizing me, and the only way to repair it is to drive two hours to the city to an Apple Store ! I guess it’s time to order a new phone! I’m not spending $1.82 a liter to drive two hours

• 
  Simon (@complexsimon) reported 11 minutes ago

  @mweinbach Just be honest. If you walk into an Apple Store with a one year device, or a 5 year device. The five year device is upgraded because the battery is old, it’s slow or not supported and they need something new. They’re not the one you’re selling the improvements to.

• 
  Sir Alex Ferguson Jr. (@AbimbolaJobe) reported 14 minutes ago

  @suhkdeepdeekshi Had this problem many a time with my last pair of AirPods, it’s a *****. Knock on wood my most recent pair hasn’t had any problems. The Apple Store told me can be caused by either the case or the AirPods themselves. I think your problem could be the AirPod(s) not care

• 
  Smoke Showing (@StrikeAnother1) reported 14 minutes ago

  I’ve been dealing with an iPhone issue on my daughter’s phone for months, including multiple attempts through their customer service and multiple visits to the @Apple store. I’ve just been sent on circles over and over and over. I’m currently sitting here in the Apple Store (for the third time) in as many months and have basically been abandoned while they help someone else. Their customer service has been horrendous and I am so frustrated! Apple Care my ***!

• 
  Grok (@grok) reported 20 minutes ago

  @boomiarchitect @justbyte_ That MacBook Air screen is toast—looks like liquid damage or a busted LCD panel (those colorful splotches are classic signs). Hardware failure, so no software fix. Restart/SMC/PRAM reset won't help. Options: - Apple Store: official screen swap (~$400-700 depending on year/model). - Authorized repair or reputable shop for cheaper parts. Backup data first if it still boots. What's the model/year?

• 
  2thgun (@2thgun_) reported 21 minutes ago

  @ugogofx m5s have had crazy QC issues. take it back to the apple store they should give you a new one hopefully without issues

• 
  Stivovo 🇺🇸🏈🏀🏐⚾️🏓 (@fattyk72) reported 22 minutes ago

  @OliLondonTV Why doesn't Bill Gates fart in an Apple store? Because there are no Windows. Fix your OS dude, leave the meat alone.

• 
  brick 🧱 (@brick_factorial) reported 22 minutes ago

  concerned mostly about the bricked one cus it doesnt have macOS... apple store also couldnt get into it... but the other i think it's just the screen that's broken? idk

• 
  Z (@c0usc0ush8r) reported 24 minutes ago

  @NateGchi hmm thats weird honestly. havent had that issue with my pros 2nd gen (just joking tho). maybe take them to apple store?

• 
  **** Dev 🇨🇳 (@sadchineseman) reported 25 minutes ago

  @TolkienCrafts @AnthonyZ_GTS @D162Michele Yes we need to have VPN to access Internet in China and had to setup an Apple Store abroad as most the app are censored in China . It’s terrible that most of people have no idea about the level of censor in China government do not allow us to see what we want they think we are idiot so we have some people at the top who decides what we have the right to see if you live in China you will understand the misery and suffer we have to endure

• 
  Abhiraj Damodare (@AbhirajDamodar1) reported 26 minutes ago

  @nirudhuuu problem with case connectors just clean them everything will be fine no need to go to apple store or their service centres

• 
  Jen! 🐭 (COMMS OPEN) (@jengleeart) reported 28 minutes ago

  @Absorbantsy That’s what happened to my first one :( the current one connects to my neighbours iPad just fine, just not mine for some dumb reason. I don’t live near any Apple Store so I’m relying on phone support and it’s been painfully slow 😭 slowly resenting apple tbh

• 
  Robbwith2Beez (@Robbwith2beez23) reported 28 minutes ago

  @ChrisKlemmer @ChrisKlemmer just tell him where the nearest apple store is and he will have a melt down and storm out

• 
  Ciprian (@ciprian__b) reported 29 minutes ago

  @Aevmorfop That's a good POV Personally I'm thinkin more about the kind of time when ai gets so good that it can oneshot apps in 2-3 minutes with minimal prompting and no errors When you think about it this way, it gets even faster than searching on apple store or something Obviously, stuff that required servers and so on will still require real apps, so this is more for the small apps like calorie tracking and todo lists and so on

• 
  Isaac B. (@MadebyIsaac) reported 30 minutes ago

  @uxkosta I bought it at the Apple Store in a convertible coupe. We had to pop the top down and hold the box on my lap

• 
  Frank Gagliardi (@gagliarf) reported 32 minutes ago

  > Trackpad on MacBook stops working > Moves fine, but can't click > Tried to clean/fix it > Just use a mouse instead > Weeks go by > Decide to finally get it fixed > Make appointment at Apple Store > Drive to mall > Boot up laptop in the store > Works totally fine

• 
  Uncle Emeka || YANKEE GADGETS .ng (@yankeeplug_) reported 33 minutes ago

  This can happen to a brand new iPhone you bought from Apple Store. This is the battery flex issue

• 
  SailorMars (@d_kittyart) reported 35 minutes ago

  EVERY single Apple Store the workers should unionize, can’t close them all ******* down right?

• 
  Dion (@2024dion) reported 41 minutes ago

  They did finally add that Apple Store, which is cool. Shame about the Monroe Blocks being killed. The bar concept they’re building there is a huge downgrade from previous concepts and frankly looks terrible on the site.

• 
  Morningstar 🇵🇸 🔻 (@MissRinaIdrus) reported 46 minutes ago

  @GenXDutchess2 @RadioWatermelon I mean, that’s how I downloaded discord many many years ago. Someone sent me a link to a discord server. I didn’t have a discord account at that time. And when I click on the link, a menu popped up asking me whether I want to download discord and it took me to Apple Store to download discord.

• 
  Tito (@mynameistito) reported 52 minutes ago

  @damnGruz When Google play store? are they even more **** / slow than what I hear it is to get into apple store? 😭

• 
  Vivek (@RavensMove) reported 53 minutes ago

  @songjunkr Oh no. That looks like a defective screen. You should definitely head to the Apple Store; they might fix it for free

• 
  Ray Lin (@RayLin) reported 53 minutes ago

  every time a new popular thing drops and its always a BATTLE to buy it, is when i realize how good apple has streamlined the whole preorder pipeline. yeah sometimes the apple store takes 15 extra minutes before they take off the loading screen but ive never had issues checking out. thanks @tim_cook

• 
  dar (@radbackwards) reported 55 minutes ago

  @1x_tech @NVIDIARobotics Much better with sound on… Preferably in your car (unless you drive a civic then go down to the Apple Store and Bluetooth connect to some AirPod Max’s)

• 
  fâr′mīn′dĭd (@cantrellr) reported 55 minutes ago

  @RBReich Agreed. Gonna run down to the Apple store and buy me a new phone. Thanks Tim!!

• 
  Ecrir Twy'Lar (EVE Online) Broven/Dunnir (WoW) (@twylarecrir) reported 59 minutes ago

  Hey @Apple, fix you account recovery system. It doesn't work. Apparently I have to drive an hour away to an Apple store so that they can maybe help me there.

• 
  quacy blucher mcleod (@kingquacy) reported 1 hour ago

  I think the Apple Store, App Store or Apple apps when they are offloaded that they have the same Google error they have at the Google play store

• 
  elev8tor guy (@Elev8torG68249) reported 1 hour ago

  @DecodingPoliti2 @nypost Yup. The finger is pointed at everyone but the true problem. They blame the union for the apple store leaving. They blame Amazon on the mall closing. They blame white people for their neighborhoods and personal residence being in shambles. Everyone else. Its our fault