Apple Store status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

• Sign in (37%)
• Website Down (37%)
• Errors (26%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Ciudad López Mateos	Sign in	12 days ago
Quito	Website Down	26 days ago
Guayaquil	Sign in	26 days ago
New York City	Sign in	27 days ago
Malibu	Website Down	29 days ago
Houston	Errors	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jason The Founder 📱 (@JasonBFounder) reported 7 minutes ago

  Genuinely need advice from those more used to the Apple Store connect process - my app has been submitted for review. I have noticed a bug. Do I recall it, fix and resubmit it or just let it ride out? #Appadvice

• 
  Kurt At Work (@KurtAtWork_ETH) reported 13 minutes ago

  @loldoteth I've got an autel evo II pro, commercial grade 6k resolution, 5 mile flight radius... recently the software for it was taken down from apple store, the only way to use it now is to manually download and install in on an android device, not via play store...

• 
  MOHAMMED (@MOHAMMEDolts) reported 21 minutes ago

  @gregjoz There is a problem with the Apple Store.

• 
  Yo parrot (@jodaonlineug) reported 22 minutes ago

  I bought original apple airpods from the apple store fr my frst time & expectations were high,i wasnt satisfied with the sound,i then bought another pair of headsets for around 30usd whch sounded far better..from that day on i just took apple to be a scam…its just issue of brand

• 
  fâr′mīn′dĭd (@cantrellr) reported 23 minutes ago

  @RBReich Agreed. Gonna run down to the Apple store and buy me a new phone. Thanks Tim!!

• 
  elev8tor guy (@Elev8torG68249) reported 24 minutes ago

  @DecodingPoliti2 @nypost Yup. The finger is pointed at everyone but the true problem. They blame the union for the apple store leaving. They blame Amazon on the mall closing. They blame white people for their neighborhoods and personal residence being in shambles. Everyone else. Its our fault

• 
  Akhilesh (@Akhiles12103084) reported 24 minutes ago

  @techdroider You should have taken it to the apple store the moment these issues started popping up my man.

• 
  Jen! 🐭 (COMMS OPEN) (@jengleeart) reported 25 minutes ago

  @Absorbantsy That’s what happened to my first one :( the current one connects to my neighbours iPad just fine, just not mine for some dumb reason. I don’t live near any Apple Store so I’m relying on phone support and it’s been painfully slow 😭 slowly resenting apple tbh

• 
  Mary Coyle (@MaryCoyle479264) reported 26 minutes ago

  @Skriptkeeper17 START POSTING THE TAIL #, THE COMPANY, FLIGHT INFORMATION. PULL THE APP DOWN ON APPLE STORE. WE NEED TO FORWARD ALL TO THE CEO'S OF THESE COMPANIES.

• 
  Sir Alex Ferguson Jr. (@AbimbolaJobe) reported 28 minutes ago

  @suhkdeepdeekshi Had this problem many a time with my last pair of AirPods, it’s a *****. Knock on wood my most recent pair hasn’t had any problems. The Apple Store told me can be caused by either the case or the AirPods themselves. I think your problem could be the AirPod(s) not care

• 
  Robbwith2Beez (@Robbwith2beez23) reported 30 minutes ago

  @ChrisKlemmer @ChrisKlemmer just tell him where the nearest apple store is and he will have a melt down and storm out

• 
  Brother Bear (@BrotherBears85) reported 30 minutes ago

  @Ledger Please focus on the Ledger Live issue on @Apple store.

• 
  Ayushi Thoughts (@CleverlyChic) reported 31 minutes ago

  As a non Apple fan, I’m generally against using Apple products but I love them for this. When Apple created their in-store tech support, they had the option to call it anything like tech support, customer service or help desk. But they chose to call it the Genius Bar and the people who work there are considered geniuses. Most people think it’s just a marketing tactic but watch what happens when you call someone a genius. They start acting like one. When you walk into an Apple Store, they don’t just try to fix your phone. They solve your problem. They care about your experience. Words don’t describe people, they define them. 🙌

• 
  **** Dev 🇨🇳 (@sadchineseman) reported 37 minutes ago

  @TolkienCrafts @AnthonyZ_GTS @D162Michele Yes we need to have VPN to access Internet in China and had to setup an Apple Store abroad as most the app are censored in China . It’s terrible that most of people have no idea about the level of censor in China government do not allow us to see what we want they think we are idiot so we have some people at the top who decides what we have the right to see if you live in China you will understand the misery and suffer we have to endure

• 
  aviral10𝕏 (@aviral10x) reported 39 minutes ago

  In 2017, I walked into an Apple Store with my cousins to see the iPhone X. I was 14. My sister was 12. My brother was 10. The guard stopped us at the door. Looked us up and down. Told us to come back with our parents. We walked away. Three kids, heads down, through that long mall corridor. That night I couldn’t sleep. Not because I was angry but because I made a promise to myself. Over the next few years, I taught myself to code. Started trading. Entered hackathons and won them. Landed internships. Built a public profile. All of this without even finishing college. I eventually dropped out because the real world was teaching me faster. I traveled to 6 countries. Worked with people I once only followed online. And one by one, I bought every Apple product I once dreamed of holding. From the same store that wouldn’t let me in. But here’s the part nobody talks about, after getting everything I wanted, I sat at my desk surrounded by all of it, and something still felt missing. The hunger that started in that mall corridor? It never leaves. The devices were never the destination. They were just proof that the kid who got turned away kept walking forward. Still walking. Still hungry.

• 
  Oglethorpe (@o_glethorpe) reported 39 minutes ago

  @AdamMusaAly @aloisdeniel Yes, that does not prevent slop at all, or even security issues, as seen with that guy who downloaded a fake version of a Bitcoin wallet from the Apple Store (or something like that).

• 
  georgie 🪼 (@takiiapple) reported 40 minutes ago

  phone broke took it to apple store me and guy in apple store just ignore the ao3 tab open whilst he’s trying to fix my phone

• 
  Morningstar 🇵🇸 🔻 (@MissRinaIdrus) reported 40 minutes ago

  @GenXDutchess2 @RadioWatermelon I mean, that’s how I downloaded discord many many years ago. Someone sent me a link to a discord server. I didn’t have a discord account at that time. And when I click on the link, a menu popped up asking me whether I want to download discord and it took me to Apple Store to download discord.

• 
  MOHAMMED (@MOHAMMEDolts) reported 42 minutes ago

  @tim_cook There is a problem with the Apple Store.

• 
  Cheryl Hunter 🏳️‍🌈🇨🇦🌻🦋🇺🇦 (@LadyEmmasGhost) reported 42 minutes ago

  I’m loving all the animal accounts. It’s a much needed laugh in a day where I spent most of the afternoon in the Apple Store going through Password Hell. And it wasn’t even MY problem. Long, dumb story.

• 
  Simon (@complexsimon) reported 46 minutes ago

  @mweinbach Just be honest. If you walk into an Apple Store with a one year device, or a 5 year device. The five year device is upgraded because the battery is old, it’s slow or not supported and they need something new. They’re not the one you’re selling the improvements to.

• 
  Rudolf Ritler (@RudolfRitler_83) reported 49 minutes ago

  @letsckse @FlowerMaiden44 @Zoya_ki_batein Looooooool It literally happens everyday Be it in a burget king apple store walmart Always sheeboons startin trouble

• 
  Elikem King (@KingElikem) reported 49 minutes ago

  @redjungle_077 @tech_twi But you Dey use google and Apple Store , that one you don't have issues with it

• 
  Charlie Rybak (@charlierybak) reported 50 minutes ago

  I miss Chino Latino, Williams, and Stella’s too! The Apple Store and North Face were great. But get a grip and touch some grass. Go walk down there right now and you’ll realize that the doom and gloom is overblown. AND! The city needs to do more to support the area.

• 
  anon (@anonmoneyguru) reported 52 minutes ago

  Asked AI why my MacBook wasn’t charging It gave some answers but none of them worked Went to Apple store and talked to a human employee, solved my problem There’s hope for humans

• 
  𝓙𝓮𝓶𝓶𝓮 (@Jem758) reported 54 minutes ago

  I just got airpods from them that do not sound like those I tried on in the apple store. The sound is terrible on phone calls and the range seems poor. I am testing them as I type to check battery life.

• 
  SailorMars (@d_kittyart) reported 54 minutes ago

  EVERY single Apple Store the workers should unionize, can’t close them all ******* down right?

• 
  Antidote (@AxelMtbr) reported 55 minutes ago

  @MichaelJBrewis I think one of the biggest issues is how hard it is to demo. Can’t let others try it out. The Apple Store demo is also horrendous. Way too high friction for such a novel device.

• 
  HardikDG (@hardikdg) reported 1 hour ago

  @minchoi it's like this for years. tools or company changes issue remain the same. If you put your app on Apple store, they can remove it anytime no matter how popular it is. Before around 10 years, faced the issue in the Stripe as well for one of the customer. Stripe blocked the account in the name of violating the terms and the whole business is broken till alternative is implementation. Some cloud providers also block or ban your account where you entire business is running.

• 
  Ciprian (@ciprian__b) reported 1 hour ago

  @Aevmorfop That's a good POV Personally I'm thinkin more about the kind of time when ai gets so good that it can oneshot apps in 2-3 minutes with minimal prompting and no errors When you think about it this way, it gets even faster than searching on apple store or something Obviously, stuff that required servers and so on will still require real apps, so this is more for the small apps like calorie tracking and todo lists and so on