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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (48%)
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Errors (32%)
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Sign in (20%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Errors | ||
| Sign in | ||
| Sign in | ||
| Website Down | ||
| Website Down | ||
| Website Down |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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annie
(@annieeejo) reported
Took my MacBook with a broken screen to the Apple store to transfer my data to a new laptop and they just deleted everything instead 🙃
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L u 🌸
(@_luanne__) reported
This pandemic make me buy a iphone from someone in Trinidad and NEVER me again! I have changed my iphone every year since my first iphone. Bought them directly from the apple store and this covid make me get this 12 (new) from someone in Trinidad. Months now is reallll problems!
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Master Yauda
(@master_yauda) reported
@solar018 @deviltakoyaki Ye. I agree with that. I mean, with how much revenue they have, being ranked number 1 in playstore and apple store, and the backlash they received from the anniversary, you'd think they'd know better now. Also, their second official discord server has this meme vibe too
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reezyjohn 🧢
(@reezywap) reported
@Apple I’m having problem logging in my appleid acc then i did forget password since morning never still get a msg from you guys o and i wanna make use of the apple store dude
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Katherine Maher
(@krmaher) reported
Really cool that I just sat for 2.5 hours at the @Apple store waiting for an appointment that was going to take 20 minutes. Then, at 2am, they told they couldn’t help my problem unless I had X, which they 100% would have been helpful when I arrived 140 minutes earlier.
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Geordy Bouwhuis
(@Geordy77) reported
@belkin is the quality issue already resolved with the iPhone 13 (pro Max) screen protectors for the in-store service? The @Apple Store in the Netherlands was waiting for new stock. Would like to get it for my iPhone.
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Chartist
(@GamblingWhale) reported
Look up AlchemyPay’s reviews on Apple store. Someone pointed this out to me. Tell me why this coin is going to $1 again? Apparently they can’t even fix the login issue on an app. #ach $ach #truthbomb #haters
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Michael
(@youravgmike) reported
My #iPhone13ProMax totally crapped out on me yesterday morning. Crashed and went into a boot loop. Restore and DFU mode didn’t work. Went to the Apple Store and they were perplexed by the issue. Left with a new device and engineers will look at my old one.
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cavan
(@cavywavforreal) reported
so my phone broke 2 days ago and the new one has arrived. it's a considerable upgrade which is sweet, but i can't get into my apple account without using my (broken) old phone, so now i have to go all the way to a ******* apple store just so i can look at ******* memes on twitter
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krishna
(@krkrishna_) reported
@amazonIN Ordered AirPod Pro from Amazon India for Rs 18,990 and received fake AirPod Pro yesterday. Customer care refuses to help and asks me visit Apple store to sort out the issue. Apple store refuses to help as the product is fake and not bought from Apple store. 1/n
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Christian
(@ChristianMora99) reported
@OdyseeHelp @OdyseeTeam Hi, I can’t find odysee app on apple store, do you know why, it is part of those issues
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BoredGooner
(@yashthakker2011) reported
@AppleSupport It wouldve been better to know this before we drove down 3 hours to the closest apple store. All we needed was 2 min to look at iMacs
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Niqueemck
(@niqueemck) reported
The apple store down here just said **** us huh. I guess they don’t plan on opening back up!
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r8ders2k
(@r8ders2k) reported
@BinoNlack @MacRumors @julipuli Mine, too. Unknown if I was having the same issue, but mine failed test(s) at Apple Store and both AirPods (R/L) were replaced under AppleCare+. My personalized charging case was ok.
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Michael Armstrong
(@m80arm) reported
@skillk01 @SimonRichards0n I would take them in anyway and see what they say. They can check in the apple store and it takes ~10m. I could only hear the crackle in one but it turns out that both of them had the issue so both were replaced
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CP© 👣
(@unoCP_) reported
This wait at the @Apple store is crazy. I had an appointment 30 minutes ago and haven’t discussed my issue yet. 😖
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Stella Gregory (She/Her)
(@StellaParsons11) reported
Taking my Apple products to the Apple store when they are not working right is a lot like taking myself to the doctor when something isn’t working right. #FirstWorldProblems #appleproducts
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Rachel Bjerstedt
(@RachelLaughing) reported
@TMobileHelp I have no idea how y’all can fix this. Worst experience ever. I’ll go to Apple store I guess and then see if @Verizon will take us back. I don’t have any more money to buy a working device, y’all already took my money and are demanding more to get a working phone
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veronica | b'day in 5 days
(@veroflowermoon) reported
@theartofgracey NO mine gave me a **** lot of problems and i hated it sm…i had to go to the apple store literally every 3 months or so because it lagged so much…but that’s my experience, it differs for everyone <3
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Success Stories
(@SuccessStoriez) reported
He was struggling to acquire new users So he would go to the apple store a couple of times a week And change the default display of the computers to Pinterest's homepage He kept on doing this until he got into trouble and was told to stop
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krishna
(@krkrishna_) reported
@amazonIN Ordered AirPod Pro on Amazon for 19k & received fake AirPod Pro yesterday. Customer care refuses 2 help & asks me 2 visit Apple store to sort out the issue. Apple store refuses to help as the product is fake & not bought from Apple store. #AmazonGreatIndianFestival
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marg •••
(@margotbason) reported
from
Dallas, Texas
i was at the apple store for two hours just for them to say they couldn’t fix my computer in store
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Gareth Morton
(@Analoguelight) reported
Yesterdays shambles in the @Apple store summed up… “Why is the iPhone 12 display so yellow therefore terrible for displaying photos, therefore useless as a photographer?” “That’s just how it is, you’re stuck with it” “Why is my white watch strap green?” “That’s just how it is”
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Terra
(@iburnpopcorn) reported
Today’s annoying af. Took my MacBook to the Apple store and to fix my keyboard it’s 450$. Just booked a flight to delta. They didn’t take my 600$ Credit I had and charged me 1200$ 🙃🙃🙃🙃🙃🙃🙃
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rach the kid 💀
(@rachelszero) reported
My phone was pulling up that error message at the Apple store and the employee said “let me get a real charging cable.” How is the Apple store not even using real Apple products 😭
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Mike Spooner
(@ShellDozer) reported
After fighting the OS just trying to delete and move files around, I can tell you what will fix the problem in great detail. Steps must be followed in exact order. >Take ownership of the situation. >Go into Admin mode. >Drive over to the Apple Store. >Purchase MacBook
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Pretty Bird
(@PrettyB72405629) reported
@Lmpera @bennessb @ahandvanish I have the opposite issue. For some reason, some people with autoimmune diseases have temps. that run lower than normal.I freaked out the guy at the Apple Store when my temperature was below normal.
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judi
(@JVDlTH) reported
@glolikelena bro for like 2 weeks, they literally keep disappearing i thought it was jus my phone but ive been putting off driving to the apple store to fix it omg im glad its not just me😭
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Cole Weinberger
(@coleworld00) reported
So within 2 weeks of a new iPhone coming out, my iPhone randomly dies, “can’t be restored”, and when I go into the Apple store to have them help me fix it there’s a 6 hour wait. 🤔🧐
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MrPlutoOuttaReach
(@TheMindofPluto) reported
You would think for $250 for apple pro headphones you would not continue to experience issues with charging @Apple spending yet another off day at the @apple store in a sec I need to be put on payroll because this is ridiculous