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Apple Store

Apple Store status: access issues and outage reports

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Full Outage Map

The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

  • 41% Website Down (41%)
  • 31% Errors (31%)
  • 28% Sign in (28%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

CityProblem TypeReport Time
Quito Website Down 2 days ago
Guayaquil Sign in 3 days ago
New York City Sign in 4 days ago
Malibu Website Down 6 days ago
Houston Errors 9 days ago
Lille Website Down 9 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • rachpenner
    Rachel Penner (@rachpenner) reported

    Anyone else having problems accessing the Apple Store? (NOT the App Store). Trying to download an old invoice but every link I click say page not found

  • thiqueicon
    Smoochie Collins (@thiqueicon) reported

    The Apple Store has been harassing me all week to come pickup my MacBook… why did I immediately check and it’s still not working??

  • sherrishera
    Sherri Houtz (@sherrishera) reported from Los Angeles, California

    @hulu has THE WORST customer service. Osiris P was extraordinarily unhelpful. I paid for HULU for 5 1/2 months without being able to sign in. No credit b/c I pay thru Apple Store

  • alexromano1707
    Alejandro Romano (@alexromano1707) reported

    @belkin Hi I had a problem with a protection screen installed in an iPhone 14 pro max it has bubles and in Apple Store are not taking care.

  • CRYPT0N1TE
    #Bitcoin #BTC #Alt #Crypto #ETH, #Gold #NFT (@CRYPT0N1TE) reported

    @ThisIsNuse And honestly, I also have an iPad Pro 2022 with M2 chip. The thing is a beast. But I DON'T like that it doesn't have Fortnite due to EPIC/Apple store feud. And I DON'T like how it is locked down and not customizable/sideload/hackable like Android. I also have Samsung watch, so.

  • galaxy_orion
    Island Life (@galaxy_orion) reported

    @unusual_whales @AndersorCooper Visit any Apple Store, EASILY less than 50% of the traffic. EASILY. There ain't NOTHING WALL STREET can do about that. This baby is going down. Take PROFITS while you can.

  • munzurali62
    Munzurali (@munzurali62) reported

    @TeamYouTube Yes, I also noticed that other users on the Apple Store are experiencing the same issue.

  • MOHAMMEDolts
    MOHAMMED (@MOHAMMEDolts) reported

    @gregjoz There is a problem with the Apple Store.

  • DStvNg
    DStv Nigeria (@DStvNg) reported

    @Bellolek With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057

  • DStvNg
    DStv Nigeria (@DStvNg) reported

    @Sarmoh20 With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057

  • EarlyBird5468
    EarlyBird (@EarlyBird5468) reported

    @XDBchain Apparently, a lot of people are still having trouble with the wallet. I have uninstalled and redownloaded the wallet from apple store , rebooted my phone 6-7 times and still have the problem.

  • jackyharuhiko
    Tech in Cheek (@jackyharuhiko) reported

    @vladgeorgescu The ambient light sensor of my 17 Pro Max was not working and I brought the phone to the Apple Store. They tried everything, replacing the screen, resetting settings, I used several hours to convince them to reluctantly replace the phone. They just aren’t the same now.

  • DatDamnJenay
    HoodStoryteller✨ (@DatDamnJenay) reported

    @reddwiththefade its not on the apple store anymore it got taken down but it still works fa us who got it downloaded

  • TheRealP3NGUIN
    Penguin 🅰️(IQ=39) (@TheRealP3NGUIN) reported

    @vladgeorgescu Same thing happened to me when I dumped whole bottle of soda on keyboard of a brand new MacBook I brought it to the Apple Store ask them if they can fix it and how much it’d cost and they just replaced it with a brand new one. That was back in 2015 and when Apple care did exist, and I didn’t have Apple care. I guess we can say Apple do care

  • DStvNg
    DStv Nigeria (@DStvNg) reported

    @Katyems With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057

  • olympiantier
    modern prophet • bIm (@olympiantier) reported

    havent had a breakdown this bad since the guy at the apple store offered to fix my computer illegally for free

  • StandFreeDon
    AberdeenRed 🏴󠁧󠁢󠁳󠁣󠁴󠁿⭐️⭐️ (@StandFreeDon) reported

    @appltrack Apple now needing photo driving license uploaded Credit card number online and also you now need to log into the apple store to proceed Two updates in a week in uk so something must have been wrong Why has apple login now also been added to the digital id?

  • slickking10
    Postmodern_hell (@slickking10) reported

    @AppleSupport sent you a DM but @Twitter's DMs are a bit messed up rn. I've tried restarting my MacBook and I think it may have made the Touch Bar worse. going to take the Mac to the Apple Store on Monday. do you have any idea how long it might take for them to fix the issue?

  • Veve81976
    RitaCapponeCnovaselCathleenCastelineSandevilleEve (@Veve81976) reported

    I went to Apple store last week to fix this. I called them today and they logged in and still just a few minutes ago. I noticed my screen is not at all the same.

  • DianGomez15
    Dian Gomez (@DianGomez15) reported

    I'm super disappointed that my .5 won't trigger; brought it into the Apple store and said I need to replace the camera unit. It's all in tact with no cracks. Hoping this might be a recall in the future. Has anyone else had this issue?

  • obviouslynotdes
    sy•ah (@obviouslynotdes) reported

    why im in the apple store thinkin i seen my old ***** i need to lay down

  • SNEALMade
    SHANI (@SNEALMade) reported

    @stevebyrnelive Are you in LA? I was just in LA at an Apple Store and I had this question three times while in line.

  • fagdetector999
    💊 neo ! ★ #cupcaketwt🧁 (@fagdetector999) reported

    @_balconyscene ITS IN THE CITY Its like right next to my bus stop U know where the apple store is its like just down the street

  • Door4funK
    Door4fun Kevo (@Door4funK) reported

    Apple Genius bar representative detected that after 16.3.1 update iPhone battery shows error and drastic charging when device was not even charging. Device updated on 03.07.2023, Battery issue observed on the last two days and not before the iOS update. @park meadows Apple Store

  • Valerie40781449
    Valerie Ortiz (@Valerie40781449) reported

    @Stephan46135590 @Mommyof3xo @YouTube I want to go to the apple store and take me with you phone and mine's already broken

  • nkaynnaji
    N K E C H I N Y E R E! (@nkaynnaji) reported

    What Apple Store didn’t know is that, I’m not the problem but @ZenithBank This bank is so useless that you can’t even reach them through their customer care line or their social media handles to complain. They have systematically turnoff every means of communication It’s crazy!

  • SureshS03246564
    Suresh Sharma (@SureshS03246564) reported

    @AppleSupport I am using iPhone 16 pro.After updating to IOS 26.4, I am facing network issues. I visited Dwarka Future world Retail pvt ltd and unicorn Apple Store at pacific mall Subhas Nagar Delhi, but they sent me back without even checking my phone.Please help resolve this.

  • heraldbrown3
    heraldbrown (@heraldbrown3) reported

    @Apple this is the second time my iPhone 15 haptics/vibration has stopped working. Fix your ****** products because this is ridiculous. Am I supposed to seriously jump through hoops at the Apple Store again just because you guys are incompetent?

  • piyushsjain
    Piyush Jain (@piyushsjain) reported

    @ProfessorCardz Don’t go for local replacement. The phone may face other issues like freezing, boot fix etc. my wife’s phone had similar issues as it replaced by a local shop. Get it Replaced from Apple Store if you plan to use the phone for 1.5-2 years. Else exchange at a new launch.

  • koffaai
    taylor 🪞 ON DA STREET (@koffaai) reported

    my phone is broken AGAIN at this point im just gonna threaten to *** until my father buys me a phone from the apple store itself