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Apple Store status: access issues and outage reports

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Full Outage Map

The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

  • 43% Errors (43%)
  • 29% Sign in (29%)
  • 29% Website Down (29%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

CityProblem TypeReport Time
Billy-Montigny Sign in 3 days ago
Nantes Website Down 30 days ago
Capitólio Errors 1 month ago
Adelaide Errors 1 month ago
Ahmedabad Sign in 1 month ago
Ahmedabad Website Down 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • LasLasBetNaScam
    But E Go Pay Me (@LasLasBetNaScam) reported

    @palmpay_ng @palmpay_ng Did you guys have a problem with your app on Apple Store... Cos I can't find Palmpay on Apple store

  • aurora_kosmik
    Aurora Kosmik 🐏 ✨Vtuber ✨ 🐏 (@aurora_kosmik) reported

    @LottieStarshot Its slow but its starting to hit on apple store too

  • VadimStrizheus
    Vadim (@VadimStrizheus) reported

    @foundparzival web app links work rn Maybe Apple Store issue

  • G_Lanser
    G-Lanser (@G_Lanser) reported

    @Clintwestwood97 @mrpyo1 That’s not a Sony problem necessarily. It’s how things have evolved (e.g. some games are no longer available on the Apple Store). There may be a happy middle solution. I have 100s of physical games. And I’m kind of over it. Too much space. Im a little relieved to be honest.

  • onlyonedona_1
    O1D (@onlyonedona_1) reported

    Why all of a sudden the rectangle tool I using in marking my order blocks on the chart can’t be spotted on 15mins I’ve updated my trading view app from the Apple Store and it’s still not working I’m I the only one experiencing this ?

  • Fergy_MUFC
    Big G (@Fergy_MUFC) reported

    Really don’t know what’s up with these workers at Apple Store in bay plaza. It’s like everybody have attitude. Yall think I want to be here!! As 3 times in 4 months having problems with my AirPods

  • ganeshlohar_
    Ganesh Lohar (@ganeshlohar_) reported

    @devops_nk My magsafe charging gets paused after some time. I switched to type C and never faced any issue. Though get it checked from Apple store for any battery issues which are unlikely i believe Magsafe has always been a pain

  • rippingurjeans
    ella 🐈‍⬛ 34/47 (@rippingurjeans) reported

    ok so the apple store people couldn’t fix my phone that THEY broke and they said i could get it replaced for $500 so i cried and then they said they’d do it for $90

  • JuanEmiro
    Juan Emiro Herrera (@JuanEmiro) reported

    @amazon 5/This isn't my first Apple purchase on Amazon. I've bought NEW (not refurbished) Apple devices directly from Amazon's official Apple store before, with zero issues — proof that my account, my card, and my buying history are completely legitimate.

  • Nivaskannan
    NivasKannan (@Nivaskannan) reported

    @dhans4all @ravikchandar @Vijaylocopilot Better take it to the Apple Store, they might change it free of charge. Recently I had done it for an iPhone 13(particular batch had quality issues with battery)

  • rennyzucker
    Renny (@rennyzucker) reported

    @DummyCapital I take the other side of each of these. Android supply chain is falling apart, eastern players are pulling out of some local markets, carrier sellthrough was poor because mix skewed heavily to Apple Store which team talked about in conjunction with Mac demand… so carrier issue

  • zebrinaholmes
    RedDevil (@zebrinaholmes) reported

    @HOUSEPORN___ This is how I almost fell down the stairs at the Apple Store downtown in Union Square out here in San Francisco because why are the stairs made of glass see-through tell this day I’m still super cautious of going up and down

  • jdiii4
    JD (@jdiii4) reported

    @MarieIsabellaB Almost got arrested in Verizon over the same issue. Needed a replacement and manager said I could not get one of the phones in the store. Another worker told me to go to the Apple Store. Never stepped foot in Verizon store since.

  • TimmyBuddy
    Tim Jarrell of PWUnlimited (@TimmyBuddy) reported

    @LoNe_eXiLe @Damion69122310 If your issue is being locked in to only 1 store then why are people not complaining about mobile gaming and being locked in to either the Apple Store or Google Play only? No one complains about that.

  • VerdeSelvans
    Bradley (@VerdeSelvans) reported

    Just wanted to share an update regarding this issue. I spoke with one of Apple's Senior Advisors in Indonesia, and they explained that my replacement request couldn't be approved because Indonesia doesn't have an Apple Store—only Apple Authorized Service Provider. The Apple Authorized Service Provider denies to replace my phone. They suggested that I visit an Apple Store in Singapore or Malaysia instead, as those are the closest countries to me with official Apple Stores, and they should be able to replace my phone there. Will I fly to Singapore or Malaysia just for a replacement? Definitely not. Plane tickets aren't cheap these days. I'll treat this as a lesson learned, and hopefully it can be a lesson for you guys too—especially if you live in Indonesia or another country without an Apple Store. Do I blame Apple? No. They actually offered to replace my phone from the very beginning, but I chose not to accept it. That said, I really wish Apple would open an official Apple Store here in Indonesia.

  • tbeenbrazyyy
    T ✿ (@tbeenbrazyyy) reported

    locked myself out my phone and have to go to Apple Store tomorrow 2 fix it. so i can't see any of my tele messages :( ill get back to everyone tomorrow

  • delicatesoo
    sn ⚡️ (@delicatesoo) reported

    went to apple store yesterday to get my battery replaced and you’re telling me i need to go back today for a camera issue? ughhhh

  • TerenceONeill12
    Terence O’Neill (@TerenceONeill12) reported

    @WigglyAir can’t even go into the Apple Store without the Apple employee questioning why I’m still using Apple if I have so many problems with Apple and had to sue them in court and win because of their faulty designs…… I sent him back to his manager and told him never to speak to me aga

  • ethernetdog
    Asahi Lovehart (@ethernetdog) reported

    @luciascarlet it really isnt 😭😭 i tried it at an apple store honestly expecting to like it but dear god it sucks 😭 and the click feels terrible

  • ChuchuBr9976724
    CHUDDYBEST (@ChuchuBr9976724) reported

    She can recover her phone or damage it, if is iPhone or visit apple store in Lagos to track down the thief. You can stole iPhone and get away with it. That dude be like em new for thiefing

  • jackcoder0
    Jack (@jackcoder0) reported

    If this saved you $70 or helped you realize the Pro 2 is worth $70 more one ask: Repost the first post so the next person standing in the Apple Store staring at two boxes has the breakdown before they buy. Follow [ @jackcoder0 ] I break down the hidden comparisons, features, and pricing games that companies bank on you not questioning.

  • manol_ai
    Manol T. (@manol_ai) reported

    I make ios apps and I don't have an IPhone Neither mac. This is how I do it: - made the app over @expo with claude code - set up my github actions (ci cd) to create android (adb) and ios builds (ipa) - they go directly to the internal testing track for android dev console and testfight in apple store connect - I rent a @MacinCloud for $30 to run ios emulator and make sure the app works for emulator - invited 2 friends to testflight - they report me bugs and I fix it I am stubborn enough not to buy an iPhone but spend money on ads. What are your app building challenges? #buildinpublic #mobileapps #testflight

  • _swanand
    Swanand (@_swanand) reported

    @chinmay185 Apple Store payments. But now they support Indian credit cards. Problem solved.

  • theodysseis
    sun 𓆩♡𓆪 (@theodysseis) reported

    the apple store cannot fix it (i think it’s my phone) pointed frustration. then a sedated acceptance washes over me………

  • Jessejrlim
    Jesse Jr Lim (林振燊) (@Jessejrlim) reported

    @alphaque Apple store??dafuq should be getting him his own server rack

  • __chiefdosa
    Dosa (@__chiefdosa) reported

    @SlattReturns I WAS JUST IN THE APPLE STORE YESTERDAY TO FIX MY PHONE

  • Oliviacoder1
    Olivia Chowdhury (@Oliviacoder1) reported

    A guy walked into an Apple Store to buy a MacBook Air. He walked out having spent $2,100 on a $999 laptop. He thought he made smart choices the whole time. His brother in law, who worked Apple retail for 9 years, watched the receipt and just shook his head. In the parking lot he said: "You didn't buy a laptop today. You bought seven upsells wrapped around a laptop. The storage tier. The AppleCare pitch. The trade in number. The 'while you're here' accessories. None of it is random. Every rep is trained to hit those seven moments in that order." He broke down 9 tricks Apple retail uses and the counter move for each one. Two months later the brother bought his own MacBook using the playbook. Same store. Same model. $760 less. Here's everything he said.

  • OlaminiranA
    Niman (@OlaminiranA) reported

    @UBAGroup UBA mobile banking app has suddenly crashed for the past 1 week, and the poported app upgrade is not available for users to update on apple store and it's very concerning at the moment. UBA pls help fix this, it's frustrating and very inconvenient.

  • GoymResistance
    GoymResistanceAlliance (@GoymResistance) reported

    @durov Pavel....Apple store and Google App keeps shadow banning many good channels on Telegram. Any chance to fix that?

  • octainebg
    Octaine (@octainebg) reported

    @that_john_doe @aaronp613 Firstly these device are obsolete now, second the firmware that was unsigned was the newest one for the model not some old firmware Also iPhone's slow down and overheat when the battery is bad, change that battery in an Authorized Service or Apple Store and see performance go up