Apple Store status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

• Errors (43%)
• Sign in (29%)
• Website Down (29%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Nantes	Website Down	5 days ago
Capitólio	Errors	5 days ago
Adelaide	Errors	11 days ago
Ahmedabad	Sign in	13 days ago
Ahmedabad	Website Down	13 days ago
Montréal	Errors	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

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  O͜͡l͜͡o͜͡l͜͡a͜͡d͜͡e (@OnlyOloladeMi) reported 5 minutes ago

  @ogidioluautos Or you can login your x account on the phone that purchase with their Apple store or play store

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  abhi | craftpad (@letcontactabhi) reported 6 minutes ago

  this is my plan for this month: 1. first, i’ll focus on nomi and try to build and ship the app on the apple store. 2. after that, i’ll start working on sortai. i want to make it a useful tool for founders to solve marketing problems, especially around ugc content and app marketing. 3. the third project could be a big b2b technical saas project. what’s your plan for this month? feel free to drop it below. i’d love to hear what you’re building. let’s go 🔥

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  Shin (@Shinzophrenic) reported 8 minutes ago

  @BasadoBoah @cheribmb Yes. I have no issue with **** or Yuri. But alot of these people get mad over going to the apple store and finding apples. There is no canon Yuri or **** or any bait. The chinese government simply wont allow it even if hoyo wanted to.

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  Jesper N (@JNorager) reported 9 minutes ago

  @NoahJ615 Same issue as the Apple Store. In the EU the will face heavy oversight

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  Tim Jarrell of PWUnlimited (@TimmyBuddy) reported 11 minutes ago

  @LoNe_eXiLe @Damion69122310 If your issue is being locked in to only 1 store then why are people not complaining about mobile gaming and being locked in to either the Apple Store or Google Play only? No one complains about that.

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  Dogwidahat. I Follow If you Love God and Freedom (@dogwidahat) reported 20 minutes ago

  @ProtonSupport Here’s what the proyon ai says. The operation couldn’t be completed. (Common networking.VpnApiService) Error error 0.) Once that was cleared then this popped up on trying to access the account “Invalid Refresh Token”. Proton support couldn’t get past that but did give me a web page to try to figure it out. I searched the forums and tried the sequential steps from the link given me until bed time. Next morning I removed the VPN file and reloaded a fresh file. I then got a message from Pay Pal ( I had made a purchase through the Apple store. ) So I immediately got connected to Pay Pal and showed them the files. She sent a file that showed I had been charged for a software I already had a paid contract for a year ago. I was told they would check out my info and get back to me. I got an auto email and the charge had gone through so it couldn’t be stopped. At that point I had no vpn on two lap-tops but still had proton mail on both. Awhile latter I received an email that Pay Pal would cover the refund that will take several days to show up. I have a Proton Plus that has Mail and VPN that Proton Ai immediately the blocked now 4 days ago they say because I filed a greviance. It won’t be addressed until July 5th. I have received NOTHING from proton? I suspect I’m not the only one that has run into this. Look through all your support tickets and fix them all not just mine that’s in the public.

• 
  mimcee (@mimcee) reported 21 minutes ago

  @tim_cook How so!? #AppleSucks because you guys still haven’t resolved my Apple Store issue???!!!!

• 
  Terence O’Neill (@TerenceONeill12) reported 21 minutes ago

  @WigglyAir can’t even go into the Apple Store without the Apple employee questioning why I’m still using Apple if I have so many problems with Apple and had to sue them in court and win because of their faulty designs…… I sent him back to his manager and told him never to speak to me aga

• 
  H43 (@H486572676574) reported 24 minutes ago

  @MarshaBlackburn @NCOSE It's rated 18+ in Apple store and 17+ in the Google store. Looks like the issue is a little further up the food chain.

• 
  Watthewat (@Haptraz) reported 25 minutes ago

  @Somniss Quality Indie games are the future. It's just super easy to make a prototype. Steam has to find a solution to this problem. Their market will turn into google play apple store at some point.

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  🍝 Pasta @ ? (@krakenpasta) reported 30 minutes ago

  Ya know the damn struggle saba only initially released songs on APPLE STORE AND IM AN ANDROID ALDHSKS GAAHHH I had to trouble my friend and legit paid extra to rip off their songs HALAHSKS

• 
  yessi (@yessicaster) reported 31 minutes ago

  I’m the kind of friend to surprise you at the apple store and wait out a bad day w you while they fix your phone.. or the friend who negotiates with the tow truck driver while your car is broken down in the middle of street

• 
  Robert Scoble (@Scobleizer) reported 32 minutes ago

  I think it's way deeper than cost efficiency. Several Apple employees have talked to me over the years about "Apple scale." If you go and sit in an Apple Store and watch people taking a class, there are many Apple customers who are still learning how to use the camera on their phone. When they roll new technology into the Apple platform, it has to work for everybody, not just the nerds. I think that's mostly what he's saying: this technology is still too hard to use and too freaky for normal everyday people, and it brings new service problems to Apple. There is a cost efficiency part to it, of course, but it's really about making products that work at Apple scale. And how many users does that involve? Billions, right?

• 
  Christos (@cmallios89) reported 32 minutes ago

  @cmsj @aidler @ivanfioravanti Bcs of a person has bought iPhone and cannot afford to buy a new smartphone less than 4 or more 5 years after, this person should be protected. For example apple store is a rediculous issue. It was forcing small companies or even individuals to pay big tax to apple for no reason

• 
  Alex Ventures (@alex23ventures) reported 33 minutes ago

  An AFP TV crew filmed an 8 year old Chinese boy named Zhou Zhiheng for a feature on Asia's youngest coders. Round green glasses. Red shirt. He sat in front of a MacBook Air at a glass desk in a Shenzhen co-working space with iPhone XR posters behind him. The narrator said he started by programming games. The subtitle said he had 60,000 followers on a coding tutorial channel. The camera pushed in on his fingers on the keyboard. While the West runs panels on screen time for children, China sits an 8 year old in front of an unregistered code editor and films it for the international press. He was supposed to be the cute face of Asian tech literacy. He just left the file tree open. Pause at 1:34. Ignore the C++ on the screen. Ignore the if statement that the AFP narrator was reading aloud. Look at the left sidebar of the editor. The folder is named aspirin. The open file is jizhe.cpp. The folder tree below it: 1-7, 1-7b, 10-1, 10-1.2, 10-2, 10-4, 10-6, 10-8, 11-2. ColdMath. $94,318 profit. 5,612 entries. Joined September 2025. Bio: Edge Compounds. Jizhe is the mandarin word for journalist. The file the AFP crew was filming was named after them. The boy had the open scanf reading a score variable. He had not written it that morning. He had named the file the day the AFP request came in. The numbered folders were not coding lesson chapters. The numbering matched the Chinese journalism beat codes the press accreditation office issues to foreign correspondents. 1-7 is the technology beat. 10-1 is consumer electronics. 10-2 is mobile devices. 11-2 is venture capital. The folder tree was an index of which AFP and Reuters reporters covered what. The boy was not the developer. The boy was the camera trap. The agent on the MacBook Air was scraping which journalists requested filming permits from which Shenzhen co-working spaces three days before the segments aired. Every requested permit was a position on the company being filmed. The agent traded the gap between filming and broadcast. The crew filmed for forty minutes. The agent placed eleven positions during the shoot. Every position was on a company whose office the AFP team had visited that week. Comments turned into a detective board. Someone slowed the AFP clip to 0.25x. Someone else translated jizhe out of the filename. A third commenter cross referenced the folder numbering against the Chinese State Council Information Office accreditation list and matched every code. Six months ago a 14 year old in Shenzhen pushed an AI agent to GitHub. Judges said no real world application. 3,100 forks later. The boy's father had been one of them. He had installed the fork on his son's MacBook the week the AFP request landed in the family's WeChat. The 60,000 follower coding channel was not a coding channel. It was a feed of which co-working spaces hosted which crews. The followers were operators running the same fork from different cities. The iPhone XR posters behind him were not Apple Store decor. The shoot was inside a media briefing room rented by foreign correspondents to film exactly this kind of segment. The agent knew the room. The room was on the list. The AFP segment is at 2.1 million views. The freeze frame of the folder tree hit 4.6 million on the repost. The wallet is still compounding. The agent is still reading press accreditation requests. The unregistered editor is still open. The jizhe.cpp file is still on the screen. He was filmed as proof a child could code. The child was the lens. The agent did the filming.

• 
  Roxie (@Roxi3Roxie) reported 34 minutes ago

  @BunheadHQ They just closed the BAB that looks like this in my mall and replaced it with a shoe store, moved the build a bear down the lot into an ugly apple store esque building. So ugly.

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  idrin74 (@EdyVG74) reported 39 minutes ago

  @MrCreator1 No. I can’t use Apple Store. That s The point. I want To download apps and i can t because i can t put the account and login

• 
  Kathy Wallis 💙 (@KathyWallis01) reported 40 minutes ago

  @AppleSupport Need help with my Apple account ID. Apple store not working. Please a quick solution is needed

• 
  Savvy (@TechnovityTech) reported 43 minutes ago

  @yourtechguyyy That’s sucks! Getting a jobs nowadays is harder now due to tariffs and economy crisis. I hope, you do get hired in a better job somewhere else I have a job and is employed. Working at a retail store but it is not a Tech store and me and my mom works there. But I’m trying soo hard to quit that job because of the work load and the conditions that make me wanna leave 😭 Right now, I’m thinking of either working at the Apple Store or Best Buy but sadly, English is not my first language and I struggle to speak English fluently so no way I would be able to communicate with a customer, even tho I know how to fix a problem when it comes to Technology stuff Wishing you best of luck with getting the best jobs and I hope, one day, you’ll be employed and earn some cash and buy your dream house and car, plus Apple products too 🥹

• 
  Joey Hansen (@joeydhansen) reported 44 minutes ago

  Big props to me for successfully ordering a USB-C cable from the Apple Store website after 4 days of unsuccessfully attempting to do so. I kept sitting down to order the cable, got distracted and then at some point the following day remembered I didn't finish the order.

• 
  TheMediaLies🇺🇸 (@OzzyKona) reported 44 minutes ago

  @Verizon this is terrible. I buy a new iPad and need to go to store to activate the cellular. It is a half hour wait, is this the geriatric Apple Store. These guys working are old and slow.

• 
  Chidanand Tripathi (@thetripathi58) reported 46 minutes ago

  12. The "Location-Based Alerts & Apple Ads" The Situation: You assume that seeing targeted ads is just the unavoidable cost of using the internet, and that occasional alerts from your phone are harmless and normal. The System Reality: Apple positions itself as a privacy-first company, but they still have a massive advertising business. Your phone is actively tracking your location, crossing digital geofences, and analyzing your proximity to retail locations to serve you geographically relevant Apple Store ads and location-based suggestions. The Technical Drain: Geofencing is expensive for a battery. The phone has to constantly calculate its distance from invisible barriers to know when to trigger an alert. It’s using your battery power to figure out how to market products to you more effectively. The Fix: Settings → Privacy & Security → Location Services → System Services → Toggle off "Location-Based Alerts", "Location-Based Suggestions", and "Apple Merchant ID". The Result: You completely sever the connection between your GPS hardware and Apple's internal marketing algorithms. You stop burning battery to get advertised to.

• 
  Ling Qing Meng (@LingqingM) reported 47 minutes ago

  Just got an official Apple Store Keyboard with the fingerprint reader. The thing with Macbooks is that the moment you lose AppleCare for them and the keyboard breaks, there is ZERO way to fix said keyboard. (Hidden secret of Macbook keyboard explaining why in comments) So when at home use your peripherals you extend the life of your on-laptop keyboard when you obviously have to use it when traveling.

• 
  Lucas (@Lucas62949380) reported 52 minutes ago

  Download session app from your Apple Store or play store let’s chat secretly over here concerning hack deals, let’s access her account and login then you can go through everything which you need to know in there 05fe0ad0eaef801c18da5485f2148265d7530ab81b176ffa87fb1995dcd3c24074

• 
  チアカンリン/SG Enna Alouette & 璃奈推し (@LL_KotoRina1907) reported 52 minutes ago

  Thanks to @Apple slow *** resolving on Apple Store issues, I have missed a limited time purchase. Taking 3 whole business days to resolve a purchase out of registered Apple Storeregion issue in 2026. As if people can't migrate overseas while using the same store is insane.

• 
  Nojme (@NojmeArt) reported 54 minutes ago

  @Smear_Sys @SThrober The issue is the length of the game. 2 hours for a game is a very low bar to hit. Even youtuber slop games like banban figured out how to hit the time limit. If your game is essentially a mobile game like flappy bird steam isn't the place for it, put it on apple store

• 
  Robert Scoble (@Scobleizer) reported 56 minutes ago

  Welcome to Apple. Where everything is carefully scripted. That said, lots of Apple employees have told me the same. Building for Apple's scale is much more difficult than being a startup and launching something on a weekend that isn't secure, is nerdy to use. Go to an Apple store and watch some of the classes people are taking. Many are still figuring out how to use their camera on their iPhone. Getting an agentic system into the OS will take a lot more thought than what OpenClaw or Hermes has put in yet, which are systems designed for early adopters/developers who know what they are doing. It makes Apple seem slow and not innovative. I saw the same inside Microsoft when I worked there. Hard to do innovative things when you have a billion users who are on a spectrum of grandmas to nerds. Then there is protection of their existing business models. I have a phone that has a completely agentic operating system on it, which takes away a lot of the business model of app stores and apps. Apple will take years to do such a thing, is my prediction. If you want such a thing (I do) then you gotta look elsewhere unfortunately. (It runs on Android since that OS lets developers do crazy things like that).

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  FingerMan 🦁 (@kikiced84) reported 57 minutes ago

  @freecashcom hi 👋 app is no more available on apple store ? Is there any issue ?

• 
  i think (@kutaiuranium) reported 58 minutes ago

  going to the apple store and asking if they can fix my leapfrog

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  Roberta Ross (@wildflowerross) reported 1 hour ago

  @maye23musk32 @Elonmarsmusk12 My phone is not working well, I have made a list to follow-it is all Apple controlled things. Hopefully tomorrow. The Genius Bar at the Apple store was no help. I can’t transfer it to a new phone until I get it solved or I will simply have a new phone that only half works.