Is Apple Store down?

The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accesories.

 No problems detected at Apple Store

Apple Store problems in the last 24 hours

Apple Store Outage Chart

At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Website Down
(48.57%)
Sign in
(25.71%)
Errors
(25.71%)

Apple Store Outage Map

The most recent outage reports and issues originated from:
Hackney Sign in
Grapevine Errors
Toronto Website Down
Guadalajara Sign in
Toronto Website Down
Warrington Errors

Apple Store Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:
  • CinnamonChanell Cinnamon☄️ (@CinnamonChanell) reported

    My screen blacked out and idk what I plan on doing yet. Spend the 160 at Apple or go to a tech store and let them fix it 🤔

  • LIONBABE7 JEHOVAHS THICKNESS ⛪️ (@LIONBABE7) reported

    i went to the apple store for some issues going on w my phone. he opened up safari and saw nothing but glass **** plugs .... then proceed to give me advice on which brand to get. 😭

  • Madani59060612 Madani (@Madani59060612) reported

    I brought my iPhone 7plus from the apple store in state island in 2015, and by then nobody in the apple store told me to get apple care. my phone recently gate messed up so i took my iPhone to the same apple store I bought it from they now charging me $250 to fix it.

  • dajani_ahmad Ahmad D. (@dajani_ahmad) reported

    @Apple I visited Apple store to get my battery replaced since my mac book has a recall notice on it because of the safety issue , I was informed that it will take 2 weeks to get it fixed , without an option for a loner , given that i do all my work on the affected mc book

  • Tannerfixestecc Tanner (@Tannerfixestecc) reported

    Touch works everywhere it seems i just cant pull down lockscreen, notification center, or control center. Weird. Im at apple store btw

  • dajani_ahmad Ahmad D. (@dajani_ahmad) reported

    @AppleSupport I visited Apple store to get my battery replaced since my mac book has a recall notice on it because of the safety issue , I was informed that it will take 2 weeks to get it fixed , without an option for a loner , given that i do all my work on the affected mc book

  • sleyheron Sage Kronsell (@sleyheron) reported from Flagler Beach, Florida

    24: My general dislike for Apple stem from a time when I was delivering packages to an Apple store that broke out in spontaneous applause for someone deciding to buy his first iPhone. That's simply too cultish for me when it comes down to simply buying some electronics

  • hottmess055 Hottmess (@hottmess055) reported

    Omw to go talk to a “genius” at the Apple store. Love watching them type my problem into a computer, then give me the same answer I got when I googled my problem, before being told go to see a genius at the Apple Store.

  • carlyy824 🅱️arl (@carlyy824) reported

    I’m having a rough day rn, as if walking into the apple store to fix my broken ass phone w my face swollen from cryin wasn’t enough the man who was helping me said “you have to be at least 18 in order to schedule an appointment” it’s time to stop

  • richriker Rich Riker (@richriker) reported

    only thing worse than going to the Apple Store in Braintree on summer Saturday is having to go back on Monday for the same problem with the computer

  • ItsiAli Ali  (@ItsiAli) reported

    @AppleSupport would you mind helping me with this problem: my iPhone automatically changed to the Indian App Store and I can’t install or download apps and I can’t listen to music through Apple Music, I didn’t change anything.... 1/2

  • I6arima Garima (@I6arima) reported

    @divyasays_ Yes mera mobile format ho Gya tha mene purane Apple ID login kiya cloud store se jo mene delete kie the wo ss aur photos b recover ho ***🙊🙊😑😑

  • Kam007_tweet Kamran Ali (@Kam007_tweet) reported

    @falamb3 Apple stores usually have designated Genius Bar appointments set for these sort of issues. This is a norm especially in UK. But I understand where you’re coming from - a customer who’s spent money and time to purchase Apple products deserve better service in store @falamb3

  • CorwinB87 weasel 🚫 (@CorwinB87) reported

    Okay, seems like Apple's App Store sucks even more than expected. Finally found a thing this Mac Mini could run and didn't cost money. Won't let me download it without a login. Can't make a login unless I upgrade to the newest version of macOS.

  • cliffawd Cliff (@cliffawd) reported

    2/2 at an Apple store with the same issues. Unlikely to get faulty pairs on 3 occasions so must be a wider issue. Pls address as they obviously don’t turn off and near impossible to reach close to 9 hrs playback if they drain power that badly. #powerbeatspro #apple

  • oceanwave007 Ellie Selwyn 🧜🏻‍♀️ (@oceanwave007) reported

    @500px_Help Why do I have to sign in every every time I open your app because you always lock me out. No other app does this, it’s ridiculous! And you have bad reviews in the Apple App Store because of this. 😡

  • Jaywone1 Bello A. Ismaheel (@Jaywone1) reported

    @ReadyCashMM I am an agent of this organization. But my major problem is that I use an iOS phone. IPhone 6s to be precise. So I noticed there hasn't been link to getting the readycash app on from Apple store. Please help review this and sort this issue for us ASAP. THANKS.

  • rebrib21 Rebeca🤙🏼🖤 (@rebrib21) reported

    Being old is going to the apple store with an unresolvable issue that you didn’t even know you caused.

  • kirstysworId Kirsty (@kirstysworId) reported

    Apple Store quoted me £700 to fix my MacBook Pro because the trackpad and keyboard stopped working suddenly. Got the tools & a brand new flex cable and fixed it myself for £19, so if anyone has the same issues, do it yourself!!!!!

  • droosion Droo (@droosion) reported

    I think I might take my phone to the Oxmoor Apple Store this week and tell the Genius Bar that FaceApp isn’t working. I get a “Black don’t crack” error message.

  • lathiat Trent Lloyd 🦆 (@lathiat) reported

    @popey If you have an actual Apple retail store nearby the Genius Bar is great. Make an appointment beforehand and an initial check / basic fix won’t cost you. If no Apple store then sadly you won’t be so lucky on the cost but usually the repairers are quite good IME.

  • BarnabyEdwards Barnaby Edwards (@BarnabyEdwards) reported

    @soaog I don't know the specifics, but Apple didn't alter any of its rules. Many apps have been taken down over the years for breaching App Store guidelines - usually for encouraging violence or drug abuse, but also for porn. And it's true that Apple are conducting a porn clampdown.

  • ReadMoreScience Sarah Olson (@ReadMoreScience) reported

    @redherringdraws I thought my Macbook Air had a power issue but it was a hard drive issue and they couldn't recover anything at the Mac store so I lost all my photos and writing from middle school to present day 🙃 my deepest sympathies if it's hard drive related, Apple is shit. I use PC now.

  • 2ontrack Robin (@2ontrack) reported

    @vincent13031925 WTF for. Should be down at the gas pumps, not where the converted are. It's like Nokia trying to sell their last out the front of an Apple store when the IPhone came out.

  • LsStat Six Sigma Arabia (@LsStat) reported

    @Apple @AppleSupport in her BD, my daughter left the apple store (boulder 29th) very disappointed and sad. She felt that staff are arguing with her dad and not trying to solve the issue. I think apple lost a future customer today

  • crustyplaydoh ✨menso✨ (@crustyplaydoh) reported

    i literally took four Xtra strong melatonin to stop me from ordering an uber to the apple store cus i was bored and got paid ***** I HAVE ISSUES

  • brandonmbender Brandon Bender (@brandonmbender) reported

    Just left the Apple Store and will be without a computer for 3-5 days. It sucks, the timing is terrible, but there’s nothing I can do. 😔

  • marcoarment Marco Arment (@marcoarment) reported

    App Store subscription scams are 100% Apple’s fault, with most of the problem being the design of the purchase-confirmation screen. Look at how little space is used to communicate the price, buried under a wall of boilerplate “policy” text, surrounded by huge calls to action.

  • CaesarDarias Darias News (@CaesarDarias) reported

    a copy of the receipt. Apple will then ask for your BANK ACCOUNT information to send you a refund. Alternatively, Apple will offer credit for iTunes or an Apple Store gift card. Oh, and despite multiple problems with the iPhone and Verizon’s service, Verizon will still hit you

  • Word2YourDaddy e l ι ѕ α в e т α . (@Word2YourDaddy) reported

    @LaVeinnaDoll I changed my passcode. . . I’m guessing while half asleep because everything I thought it would be, was wrong. Put in the wrong pass code too many times and disabled my phone. Had to take it to the Apple store for them to fix it.

  • myemtnlbaggage Brianna (@myemtnlbaggage) reported

    @taylrrjoseph I think ur supposed to go to settings>iTunes and Apple store>click the top where it has ur email>view Apple id>scroll down to subscriptions

  • adrianaaasolano adriana 🌙 (@adrianaaasolano) reported

    Insecure girls are crazy Lol i came to the apple store to fix my broken phone NOT to hit on your boyfriend you can RELAX.

  • wsrphoto Scott Knowles (@wsrphoto) reported

    They finally made good on the subscription on both devices, but I don't like paying $20 for something I paid $12 for a year. This shows me the problem wasn't the app but the company servers not checking Apple App store. Hope it's fixed for everyone.

  • BirchandKirby Birch Kirby (@BirchandKirby) reported

    @sprintcare July 10th was the 6th or 7th time I have called to fix this issue and because I spent almost 3 hrs on the call- they credited my account $50. Technical support said they would do a phone swap since the Apple store is in a different city. Wait 5 business days for your new phone...

  • MrJayBenz jamal (@MrJayBenz) reported

    Apple Store holding my phone unti 2:50pm to fix my screen. Today already sucks

  • MLHuberWrites Mechelle Stans Everyone On #AgentsofSHIELD (@MLHuberWrites) reported from House Springs, Missouri

    Me: *Eating apple turnovers* Cat: Meeooow Me: I don't have canned food for you. Cat: Meeeeeeeeeeoooooooooooow Me: Cat: MEEEEEEEEEOOOOOOOOOW Me: Okay, I admit it, I'm a terrible cat parent and I'm *sorry*. Cat: Me: Cat: Me: Cat: Meow Me: Fine, I'll go the store!

  • lakerdominance K (@lakerdominance) reported

    @VZWSupport iMessage is not rec. photos. Having trouble logging into Apple ID. Apple Store reps temp fixed the issue by putting the phone on Wifi, logging out then back in. Also turned off iMessage. After leaving the store, iMessage went back to waiting to activate in settings.

  • flxraltyler em is sad (@flxraltyler) reported

    can apple fix the app store so i cam update my apps and download some

  • drandyphung Dr. Andy Phung (@drandyphung) reported

    Yes, but year round fruit availability is major problem. In wild, fruits usually last 1-2 months at max. But, we stored it, processed it, or ship it around the globe. Apple in store = 365 days. Apple in wild = < 30 days. 1 modern apple = 2.2 tsp of glucoses 😱

  • _sefunmi_ Peridot👸🏾 (@_sefunmi_) reported

    @fay_leah Go to iTunes Store, scroll down to Apple ID (Click on it and sign it) you will see it in d options

  • Naptural_Ry Ry (@Naptural_Ry) reported

    My phones been broken. And at the apple store all week. I haven’t told anybody but the 3 people. My bestie, my mom, and my ex husband. Everybody else gon have to think I’m dead.

  • artist_starry The-Starry-Artist (@artist_starry) reported

    My ipod really got fried yesterday. it wont turn on and ive tried charging it for the whole day to back sure it wasnt the battery. Screen wont even light up. Im really gonna have to buy a new one now because taking to the apple store is pointless. They never ******* fix anything

  • ZicoNaik Doc Naik (@ZicoNaik) reported

    The Apple store guys tell me it’s a rare problem where the speaker on the mother board is disconnected/ messed up. Can’t be repaired. BUY a new iPhone 7 in exchange for this one. Apple - This is not fair!!

  • Fartas28494956 Fartas (@Fartas28494956) reported

    @khloekayxxx Go to fix in an apple store XD

  • gb022621 Steve Ellis #StopBrexit #PeoplesVoteNow (@gb022621) reported

    @jbrowder1 @DoNotPayLaw Looks like the App may have been taken down.... can't find it on iOS Apple Store

  • starlordyy jake gyllenhaal enthusiast (@starlordyy) reported

    @EasierClxfford it should fix itself soon, if not take it to the apple store

  • AbbyCorneluis abs ♚ (@AbbyCorneluis) reported

    if one mo person gets mad at me about not answering or texting back, ***** u take my phone to the apple store n fix it I don’t have time 😩 haven’t even gone out for shisha im goin thru it

  • malverav mal @ artfight dream team 19🌕🌟🔮 (@malverav) reported

    lovely, tapas is cracking down on "mature content" thanks to the app store. they already has some tight restrictions on what was allowed but apparently that wasn't unchallenging enough for the people at apple #webcomic

  • paul_tharle paul tharle (@paul_tharle) reported

    I have a 3year old iPad! but the batteries is final when to 1 of apple store they said they couldn't fix it ,they said to purchase new one for $450,the moral of this story is anything is made in China is garbage

  • lizzzarddz yer a lizard harry (@lizzzarddz) reported

    @MaamPlease Don’t take it to the Apple store go to a bunk ass little hole in the wall place to fix it it will be like $70. Check yelp

  • Wooystun_101 Wooystun (@Wooystun_101) reported

    Repair nightmare #2: Apple Is now REFUSING to fix my macbook pro at their repair depot b/c I put “3rd party drive” in, being a 2tb corsair ssd. they said they might repair it at the store, if they dont im selling it for what I got it for, and getting a pc from a different company

  • PlagueRabid TheePlagueDoctor (@PlagueRabid) reported

    @Kurisuchaneko @PEROSAMA__ Buying an apple is basically buying a more cheaper oppo that is 1/4 the cost of it. Oppo: *Far more durable *Better camera *Similar or better size *Same or better ram *Same or similar or better Apple layout Only down side you don't get some of the app store stuff.

  • Archergs14 Archer G-S (@Archergs14) reported

    For anyone interested, I used Sign In With Apple for signing in and CloudKit to store user data. The app is planned for a late 2019/early 2020 release. It is a big one!

  • oranglaut bill adams (@oranglaut) reported

    @Jintoo2 @BawdenSnoek @MyTeamStorm @Marlsclayfield @Bryan700 @Twitter First I agonised over the justification of paying the much more expensive price compared to others but knowing what I know now I would have paid twice as much.Any problem I take it to the Apple store and Voila fixed. Same with my lovely iPhone 8. No I don't have shares in Apple.

  • MishieruChan M. Mishieru @ Anirevo (@MishieruChan) reported

    Just left the Apple Store after getting a sanity check for my MacBook. No internal problems, but I’m at odds about any future problems that’ll pop up.

  • oranglaut bill adams (@oranglaut) reported

    @Jintoo2 @BawdenSnoek @MyTeamStorm @Marlsclayfield @Bryan700 @Twitter My MacBook is nearly 15 years old and still as good as when I first purchased.Never had any issues excerpt a couple of self inflicted ones which were solved in minutes in the Apple store at no cost.Before that I had a couple of other brand Laptops that drove me nuts.

  • Remona_Leshay Remona Leshay ♠️ (@Remona_Leshay) reported

    I hate the Apple store but I hate this raggedy ass broken screen even more so I’ll be making this trip today

  • K82 the killer of dreams (@K82) reported

    @frankturner Dang it Boudie! The apple store can put your hdd into another comp. If not, I'll fly out to London and fix it personally. :)

  • KatieNedrow Katie Jo (@KatieNedrow) reported

    today I had to explain to the apple man in broken spainish how I couldn’t remember my phone pw and it’s been disabled for a whole day and he told me that there was another apple store 10-15 min walk the other way I could go to

  • clairehubble claire hubble (@clairehubble) reported from Manhattan, New York

    going on hour Two of being at the apple store trying to get someone to fix my laptop.... why am i being tortured