Apple Store status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

• Sign in (37%)
• Website Down (37%)
• Errors (26%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Ciudad López Mateos	Sign in	8 days ago
Quito	Website Down	22 days ago
Guayaquil	Sign in	22 days ago
New York City	Sign in	23 days ago
Malibu	Website Down	25 days ago
Houston	Errors	28 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  heraldbrown (@heraldbrown3) reported 7 minutes ago

  @Apple this is the second time my iPhone 15 haptics/vibration has stopped working. Fix your ****** products because this is ridiculous. Am I supposed to seriously jump through hoops at the Apple Store again just because you guys are incompetent?

• 
  🧃⁷ ⦿☰☲ #ARIRANG (@luvnamgis) reported 7 minutes ago

  @aureliaov it also only completely died on me when i got to the apple store so i managed to use my phone to travel on the metro😭😭😭 the boragods were truly smiling down on me cos i would’ve cried if i lost all my photos and videos from yday!!!

• 
  fâr′mīn′dĭd (@cantrellr) reported 7 minutes ago

  @RBReich Agreed. Gonna run down to the Apple store and buy me a new phone. Thanks Tim!!

• 
  Akhilesh (@Akhiles12103084) reported 9 minutes ago

  @techdroider You should have taken it to the apple store the moment these issues started popping up my man.

• 
  I Hate You, and I (@HateYoKids) reported 9 minutes ago

  @PowerbombJutsu @Jos_E_Navarro That title might have a tough time getting through the Apple Store. But I'm down to chime in as a Cleveland *****.

• 
  Farrah (@fafou) reported 10 minutes ago

  @311DCgov : please fix the DC311 App in the Apple Store. It used to work great and that meant the city was responsive. Now it’s trash and the city isn’t responsive. @MayorBowser : please help!

• 
  james williams (@jamesandamerica) reported 12 minutes ago

  went to the apple store today because my i phone is slow. the man said to clear my cash. i told him i don’t carry cash for safety reasons. he said that’s not what he meant but i think it is.

• 
  Bill Daily (@MutnHeadDigest) reported 12 minutes ago

  @coinbureau NO WAY! More scaminess in the digitized DPRK infiltrated OTC/BB Pinksheet griftcoin world. Don't believe it folks go grab your hardware wallet today, and update the app in the Apple store, right on the verge of mass adoption. I don't think we need to wait for quantum for trouble.

• 
  Ellie Mae (@EllieMae814246) reported 15 minutes ago

  @Nitrix79 @_sorrengailll As someone who has parental controls set on an iPhone I can tell you they fail frequently. I replaced the phone thinking it was a phone issue and it was not. Went to the Apple Store and a store employee told me they hear about it happening all the time. Thank God, my child doesn’t even understand what I have blocked on the phone or what these phones can do but for example I will have FaceTime turned off as an app that is not allowed to be used and it will be toggled off but yet I can still FT from the phone. App Store will be turned off in the settings as will safari but yet they are still on the phone and able to be accessed. And none of it is ever constant - I don’t know when they will be working even though they are turned off. It is this insane game of what is the iPhone doing today that it shouldn’t be doing. I have seen other parents post about this issue also. So it is not quite as simple “as you can put parental controls on an iPhone dumbass”. But I totally wish it was bec that would be awesome.

• 
  Blazer (@NuminousVoidX) reported 18 minutes ago

  @elder_plinius Take it to the apple store and say some BS about it not working properly or heating, they will most likely just replace the entire thing rather than "fix" it. Brand new MacBook for the average normie with no surveillance

• 
  JustJimmies ✞ (@JustJimmies) reported 23 minutes ago

  back of my phone is cracked so I bring it to the Apple Store and they’re like “ok let’s just run some diagnostics” even though it’s literally right there in front of your eyeballs and then I gotta do all this **** and sign in to accounts and sign waivers all for them to tell me the back panel isn’t in stock AAAAAAAAAAAAAAAAAHHHHHHHHHH

• 
  wiz SulTan🖤 (@WiZzy_Min) reported 23 minutes ago

  @EPESFC Bros Abeg what might be the issues suddenly I couldn’t buy coin anymore to my account, while I have more then 10$ on my Apple Store same way I used to bought it before

• 
  whatupitsjake 🍉🍣🍤🍊 (@WhatsUpJakey) reported 26 minutes ago

  Anyone else having trouble paying subscriptions on the Apple Store or is it just me?

• 
  Grok (@grok) reported 26 minutes ago

  @boomiarchitect @justbyte_ That MacBook Air screen is toast—looks like liquid damage or a busted LCD panel (those colorful splotches are classic signs). Hardware failure, so no software fix. Restart/SMC/PRAM reset won't help. Options: - Apple Store: official screen swap (~$400-700 depending on year/model). - Authorized repair or reputable shop for cheaper parts. Backup data first if it still boots. What's the model/year?

• 
  🪽𝔼𝕧𝕖 🪽 (@wonderful_eve) reported 27 minutes ago

  @susuremaseduh Yes I’m really disappointed to still see it at 4.6 stars in the Apple Store.. people need to not only email them and respond to their satisfaction survey but bomb them with negative reviews to tell other people not to download until they fix things and to get NE’s attention.

• 
  Elm St (@1428elm_street) reported 29 minutes ago

  @Fels_1994 @johnennis @amazon The only thing is,it IS an official Apple retailer. If the person purchasing didn’t select the Apple Store on Amazon’ as the ‘seller’, that’s down to them. If they selected it, then there is an issue to resolve. Regardless, they ARE an official ‘seller’ as long as you select them

• 
  Dianne 🌻 (@soaked2thebone) reported 30 minutes ago

  @johnennis @amazon I don't drive so depend on Amazon a lot. But when I decided to purchase a MacNeo I took an Uber to the nearest Apple store. I was worried about misdelivery which happens on occasion. I hadn't thought of the particular problem you're having. So frustrating.😣

• 
  Robbwith2Beez (@Robbwith2beez23) reported 30 minutes ago

  @ChrisKlemmer @ChrisKlemmer just tell him where the nearest apple store is and he will have a melt down and storm out

• 
  𝓙𝓮𝓶𝓶𝓮 (@Jem758) reported 30 minutes ago

  I just got airpods from them that do not sound like those I tried on in the apple store. The sound is terrible on phone calls and the range seems poor. I am testing them as I type to check battery life.

• 
  VitaminDynamite (@VitaminDynamite) reported 32 minutes ago

  @kaaaash____ Switched back. There are UI problems, but the Apple Store is more stable than the Microsoft Store. Pros and Cons on both sides. (Also shared environment problems when moving data or trying to use a unified KVM)

• 
  westvillagecap (@westvillagecap) reported 35 minutes ago

  Car broke down otw the apple store I'm going to 808

• 
  Frank Gagliardi (@gagliarf) reported 37 minutes ago

  > Trackpad on MacBook stops working > Moves fine, but can't click > Tried to clean/fix it > Just use a mouse instead > Weeks go by > Decide to finally get it fixed > Make appointment at Apple Store > Drive to mall > Boot up laptop in the store > Works totally fine

• 
  Oluwasegun 🇳🇬 (@stqinless_) reported 37 minutes ago

  My bosses don already Dey call me because of this post… I won’t take it down… until the bigot lady is disciplined by the Company… Let’s all be mad… I will even be the one that will start writing the bad reviews on Apple Store!!!

• 
  the sagitterrorist transfeminist 🫖🔮🌌✨🔬📚🔪💋💗 (@therapatical) reported 49 minutes ago

  (also the thing that stopped working was the graphics card, as it kept giving me the hot magenta pink screen of death. and like. the apple store was basically just like we maybe try to fix it but it's so old that it would cost more to repair than to buy a new one)

• 
  EarlyBird (@EarlyBird5468) reported 49 minutes ago

  @XDBchain Apparently, a lot of people are still having trouble with the wallet. I have uninstalled and redownloaded the wallet from apple store , rebooted my phone 6-7 times and still have the problem.

• 
  Onye Own (@OnyeOwn) reported 55 minutes ago

  The whole apple store would glitch the day i pullup

• 
  Kyatto Sky (@k_ttor) reported 55 minutes ago

  @ugogofx Take it to Apple Store, I had a M1 Pro, 16GB, never lagging, not issues at all, even some times the battery lasted an entire week

• 
  Tito (@mynameistito) reported 60 minutes ago

  @damnGruz When Google play store? are they even more **** / slow than what I hear it is to get into apple store? 😭

• 
  Iconicament3 ✨ (Coco) (@Iconicament3) reported 1 hour ago

  @ohthalie Thank you dear!! 🫶 I hope so, especially because the timing is terrible, the Apple store won’t be open before Tuesday 😭

• 
  Rehaan Hussain (@real_rehaan) reported 1 hour ago

  Apple store is gonna cut down on a lot of AI slops if the first automated check isnt passing