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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (53%)
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Errors (33%)
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Sign in (13%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pittston |
Website Down | |
 Bishops Stortford |
Sign in | |
| Miami |
Website Down | |
 North Vancouver |
Errors | |
| Boston |
Website Down | |
| Fort Collins |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Reese Forbes
(@WiseLionMan) reported
@threefourteen I have the 11 pro max and went to apple store to get the 13 pro max but they were out of stock. I’m not having any problems with this phone so that makes me wonder if I should bother.
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John Hamilton Farr
(@jhfarr) reported
@Bewickwren Yes, a battery issue. If you want to keep the phone, by all means make an app't. and take it to the Apple Store (ABQ). Apple sometimes repairs or even replaces out-of-warranty devices for free with issues like this.
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Chad McCoury
(@ChadMcCoury) reported
@ZONEofTECH I had no issues in the US. Used the Apple Store app and Apple Pay for pickup next Friday.
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Erricka Laws
(@mediocrebaron) reported
anyone know if you can take airpods to the apple store to fix one… that you may or may not have dropped in the toilet accidentally? asking for a friend.
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Roger Cullingham 🇬🇧
(@thamesweb) reported
@HSBC_UK I found an upgraded HSBC app on the Apple Store yesterday, probably made available on 6 October. Touch wood, it seems to have fixed the problems I and many others have been having in recent weeks. So why no announcement, text or notification from HSBC (to date)?
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Firebyte27
(@Firebyte27) reported
Well, bad news: my computer decided that it won’t turn on, so I’m taking it into the apple store today. It sounds like it might have some issues relating to silicon components and I’m hoping it’s not related to the rain I walked through when it was in my backpack yesterday.
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Joe Rosensteel 🏳️🌈
(@joesteel) reported
@jamesthomson I don’t have color issues but it was dark, my Apple Store app was in Night Mode, and I ordered goddamn “Tornado/gray” to go with “Midnight” and only realized it was green when I opened the white background email receipt a little while ago. Canceled the order.
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Ryan Murphy
(@Tusm) reported
Last night I dreamed that I broke my iPhone screen, so I had to go to the apple store to get it fixed, and my apple care insurance worked without any issues so the cost was very low and I was satisfied with the program. Dreams are stupid.
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Alec Isherwood
(@alecisherwood) reported
Why close the Apple Store online down completely just because you're releasing a new watch? Tried to purchase something completely unrelated to the watch but can't. Seem silly @AppleSupport personally.
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bullymeow.eth
(@BullyMeow) reported
@songadaymann I just called Apple Store and they "know nothing" hahaha torture!!! I need this bad boy like yesterday. Hey laying your solo down later today! Look out! Whoooo!
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YoursINegritude (Its Garden Time)
(@YoursINegritude) reported
@citynightcap I think people did learn “we can slow down”. You know why I said that. Restaurants cannot find staff, fast food is still drive through only, Apple store is understaffed. The doctors offices have a 20 minute waiting period to get your phone call answered. People had a (1)
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Shard
(@ShardVFX) reported
Just spent 1hr trying to get to an apple store so they can help me fix and it and they said come back on tuesday 💀💀💀💀
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Ian Bogost's Monster
(@ibogost) reported
The first time I went to buy one, the Apple Store said they didn't stock them. I was like, dude, someond could go one floor down in this mall and drop $50k at the Audemars Piguet boutique. You won't sell me an $800 watch today, but you will sell me a $1,200 phone?
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Christopher Lewis
(@thecloudxpert) reported
Trying to by something from the @Apple store and just getting a error every time I try to pay…
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r1d3r
(@r1d3r) reported
@macosken Know why the apple store is down? What’s launching preorders today?
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Kristen 🪐
(@_kbakes) reported
@k_rusak Does your phone have to be broken?? I have an iPhone 11 but the apple store app told me I’d only get $340 for trade in 🥲
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James Henderson
(@JJHendersonn) reported
@MisterTommy_ Try the Apple Store app rather than the website. I had the same issue but have managed to preorder via the app
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Whonilay
(@whonilay) reported
@sam07b @iPhoneinCanada As long as you live nearby apple store to pick up delivery window should always be ignored and choose pick up. In last so many years I was able to order and pick up in store without any single issue on launch day for product showing weeks and weeks delayed.
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Rei Ayanami
(@AyanamiDaily) reported
@nightshiftmari The Apple Store can fix nothing The cool tech repair shop in the strip mall can fix anything I am convinced that the latter is part of a Adeptus Mechanicist techno-cult. They are skillful.
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Joseph Tolsma
(@JosephStanten) reported
Took my MacBook to the Apple store because the trackpad's single click wasn't working intermittently. Turns out the Bluetooth mouse in my backpack was turned on. It's good to get knocked down a peg every once in a while.
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liv n
(@sophaaachi) reported
The Apple Store associate really said to my face that the cost to fix or replace my iPad outside of warranty would just be "a little bit more" than with AppleCare. I don't think that man knows the definition of little.
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Alec Isherwood
(@alecisherwood) reported
Why close the Apple Store online down completely just because you're releasing a new watch? Tried to purchase something completely unrelated to the watch but cant. Seem silly @Apple personally.
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dr. m— t. yang 🐦 楊平怡
(@mtyrhetoric) reported
NOT DONE RANTING: after 4 t-mobile & 1 apple store visit, & a 2-hour home visit from apple reps to set up my new phone, I'm not being told it might have been a sim card issue all along? so I've spent nearly 1K for a basic phone to make calls & I still do not have that
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TheMacBookGuide
(@TheMacBookGuide) reported
Apple Store is down. Series 7 Watch is about to go on sale.
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kristen
(@akcessme) reported
Apple store is down. Bravo app is down. Ummm, everything okay out there?? 😮
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Ephraim Baumgartner VII
(@eph_baum) reported
@ATT **** you, *******, anti American company! You're not a citizen. IDGAF abt -(citizens united ruling)-. Death to OAN. Also, when (thru att) apple buyers have apple issues, YOU CAN'T DO **** ABT IT except refer ppl to Apple store. You guys are always useless.
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IamKinzel
(@Iamkinzel) reported
Like ok, I have the iPhone12 & I had a crazy issue (WiFi grayed out) took it to the Apple Store, had THE BEST technician repair my phone, all new parts, ***** it’s working better than I first got it, I got so happy I bought Apple Care lol $8/month
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Big Bro | Investing | Finance 🦍💯
(@joe_espy) reported
If y’all goin buy a refurbished MacBook, only do it from the Apple store unless you prepared to fix somebody else’s errors when they tried to wipe it
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krystal maughan
(@kammitama) reported
Right to repair is super important. I grew up in a place where if my dad bought electronics in the US or UK on vacation, he'd have to ship it back to the company and it would take MONTHS. We don't have an Apple store. We learned to fix stuff and do simple repairs ourselves.
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MEDIAVIRUS🇯🇵Freudian(新世界の神を崇めろBOT)
(@CakeraBot) reported
I'm having trouble with my iPad, so I want to go to the Apple Store today.