Apple Store status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

• Errors (38%)
• Sign in (31%)
• Website Down (31%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Montréal	Errors	1 month ago
Ciudad López Mateos	Sign in	2 months ago
Quito	Website Down	2 months ago
Guayaquil	Sign in	2 months ago
New York City	Sign in	2 months ago
Malibu	Website Down	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Martins | Film Director (@Dir_Martinsz) reported 16 seconds ago

  Una go buy phone for naija dey complain… I carted mine from Apple Store direct and till now the phone has not given me any issue.

• 
  Nethead (@nethead) reported 26 seconds ago

  Does @Apple have a iPad Pro USB-C charge port issue iPad Pro lasted less than two years USB-C port wouldn't charge, Apple replaced with New iPad (not refurbished) Applecare 2nd iPad Pro 17 months old has same issue, headed to Apple store on Sunday @AppleSupport #CookEra

• 
  Sarah 𓅪 (@sarahbuckley91) reported 2 minutes ago

  Will the Apple Store fix iPhone issues with the battery, does anyone know?!

• 
  Paris (@SurveyWhorps) reported 3 minutes ago

  My iPod video stopped turning on years ago. I wonder if I can take it to the Apple Store and get them to fix it.

• 
  TXTeslaCowboy 🇺🇸 (@TXTeslaCowboy) reported 4 minutes ago

  @tregan01 Big Apple Store problem. Hopefully they fix soon

• 
  Dack (@DackHasker) reported 7 minutes ago

  like sure I'm a nutjob or whatever, but "sir for $75 you can be taking it into the apple store, and we can be pleased to address your issue" just die lol. I don't care. waste my time, waste my life sure, but really? $75 just for me to bring it to you? How about $75,000 and you can go die.

• 
  كودا (@theweirdphant0m) reported 9 minutes ago

  @DisneyPlusHelp you lied to me and i don’t forgive you. i signed in using the DESKTOP site and there was absolutely NO way to turn off the autoplay you genuinely just lied to me, implement it into the app i swear i’m going to give your app ZERO stars on the apple store reviews until you fix this

• 
  Chandu Harshaᴿᴱᴮᴱᴸᵂᴼᴼᴰ (@hars90076) reported 16 minutes ago

  @qumailakhtar @gharkekalesh There's a limit for how many days I don't know. If there's any issue by that time, customers can reach Reliance. If it's over the time limit customers should go to apple store.

• 
  Greg - Israelite in Exile (surviving the Galut) (@anexiledjew) reported 18 minutes ago

  I bought a set of AirPods Pro from Laptops Direct about a year ago. I have a problem with the left AirPod charging, and I went to an Apple Store to have them look at it today. Astonishingly, the serial number is tied to a date of purchase from 2024 in a Walmart in the United States. Avoid this retailer.

• 
  @levelsio (@levelsio) reported 18 minutes ago

  PS a few days ago we actually went to Rimowa Copenhagen to fix the previous cracks (in quote tweet) They brushed us off and said they couldn't help us and we'd have to get it fixed in Lisbon where we bought it Which is funny cause if I break my MacBook Pro, I can literally bring it into any official Apple Store anywhere and they'll fix it Or if I lose my debit card, Revolut will send me a new one anywhere in the world and it'll arrive in a day or so! The point of service is especially when it's a suitcase, you're probably traveling when it breaks, and you want to either get it fixed or get a temporary replacement while yours get fixed, so you can keep traveling That's what I mean with premium luxury service that I'm happy to pay a lot for!

• 
  Roxie (@Roxi3Roxie) reported 18 minutes ago

  @BunheadHQ They just closed the BAB that looks like this in my mall and replaced it with a shoe store, moved the build a bear down the lot into an ugly apple store esque building. So ugly.

• 
  Rolas (@rolasB) reported 19 minutes ago

  @YoBoiiCrow I dont care much, its their problem if they sell it cheaper. All I can say is that they are legit, its like Apple store would not scam you. And I dont need to preorder this game lol

• 
  Samuel Adekunle (@techwithsam_) reported 21 minutes ago

  Hello @ads, I think there is a problem with adding my app on the Ads platform. I keep getting this error but the id is available on both Google and Apple Store. Although, I tried another Package name and it worked but for this particular app, it's throwing error. What could be the reason.

• 
  KitsuneYuki ❄️🔥🦊 (@GinKitsune4) reported 21 minutes ago

  @MtSilvr @KirscheVerstahl I love the apple store. One day, you walk in and say you want an orange. You like oranges better. The store owner says, "everyone must want oranges," and starts selling oranges. Now, no one shows up to the apple store, and it goes out of business. This is the problem.

• 
  Barry Merritt☦ (@barrymerritt) reported 22 minutes ago

  @MoshiMoshiMoan Ethan Ralph probably has less than $9000 US left. He probably sold the stolen MacBook to pay for *******. It should interesting when @scarletthampt0n decides to lock the stolen MacBook down preventing anyone from using it with MacOS. It would require a US Apple Store to unbrick it. With his temporary residency visa expiring, he may be back in the US soon.

• 
  djmikeslice (@Djmikeslice1) reported 22 minutes ago

  @AppleSupport I’ve now spent over 6 hours between Apple Store visits and phone support regarding an unresolved trade-in/store credit issue involving my iPhone upgrade. Senior Advisor escalation still has not resolved it and promised callbacks never occurred. Looking for Assis

• 
  Angelo (@Angelo98614610) reported 28 minutes ago

  @yonann An Apple laptop will last 10 years plus, if something goes wrong you can walk to an Apple Store and 9/10 they will fix the issue not charge you and advise you on much longer they believe the laptop can last you. These are one fk the those items where paying more gets you more

• 
  Cheryl Hunter 🏳️‍🌈🇨🇦🌻🦋🇺🇦 (@LadyEmmasGhost) reported 28 minutes ago

  @Supersonic_Red @refueled Reading your post was such a walk down memory lane. I was just having a conversation about my generation with the Apple Store technicians a few days ago. My partner gets in trouble all the time by refusing to acknowledge how important passwords are.

• 
  annastayziaa finance (@annastayziaafi) reported 30 minutes ago

  back in 2023 I took it to a different Apple Store and my laptop was in worse condition (it was broken) but they repaired it so quickly. But this Apple Store was so terrible. all but one of the workers actually cared from the beginning when I spoke to them.

• 
  Pablo (@pablo_devs) reported 34 minutes ago

  @samgeorgegh Eii na what problem are the licenses going to solve that our current educational institutions failed to? Na deploying on Apple store koraa y3 s3n? What value are you offering?

• 
  s (@elonmuskeet) reported 35 minutes ago

  @CityCheated @breckvn @luvblessingz the problem is the phone isn’t broken, it’s not a problem that can be solved by just taking it to the apple store. it’s a bug

• 
  Kathy Wallis 💙 (@KathyWallis01) reported 39 minutes ago

  Please I'm having serious issues with my Apple store even though I was able to signed in my Apple account ID successfully on my iPhone but it keeps saying I can't access the Apple store...and I need to update some of the apps on my phone to be able to work properly.

• 
  Kathy Wallis 💙 (@KathyWallis01) reported 48 minutes ago

  @AppleSupport Need help with my Apple account ID. Apple store not working. Please a quick solution is needed

• 
  idrin74 (@EdyVG74) reported 49 minutes ago

  @MrCreator1 No. I can’t use Apple Store. That s The point. I want To download apps and i can t because i can t put the account and login

• 
  Bruce Wayne (@saksham9994) reported 50 minutes ago

  Kindly resolve my subscription issue. I subscribed it via Apple Store, and after money got deducted, Zee app showing that I don’t have the subscription. Please resolve at the earliest convenience. @ZEE5India

• 
  Thom van Lieshout (@thomvlieshout) reported 52 minutes ago

  @0xYudi They werent sure at istore… annoying af. Apple store would fix it for free without a second thought

• 
  L (@benghazi_ebooks) reported 54 minutes ago

  Can’t find it because the search function is broken but I am thinking about the email exchange in the Epstein files involving Barak and Koren discussing headphones being returned at a specific Apple store location in NYC. Which was obviously coded talk about moving something

• 
  Dami Dina (@DamiDina) reported 55 minutes ago

  Could have been an issue with Apple Pay that wasn’t accounted from Apple’s end But the customer service and lack there of from the Apple Store is likely what will continue to lead to their downfall imo I literally hate spending money on Apple but have no choice 4 at least 2yr

• 
  Drunk Dividends 🥂 Small Biz & Finance (@DrunkDividends) reported 58 minutes ago

  @unusual_whales If the Apple Store alone was broken into it's own company it would be bigger than SpaceX

• 
  Prime AI (@primemans) reported 60 minutes ago

  A man noticed his phone storage kept showing “full” after 18 months — even though he barely had any photos. He deleted apps. Cleared messages. Removed downloads. Still, every couple of weeks, the same warning returned: “Storage Almost Full.” He was ready to upgrade and buy a new iPhone. At the Apple Store, an employee stopped him for a second: “Before you spend $1,000 on a new phone, check this first.” She opened Settings → General → iPhone Storage and immediately spotted the problem. “There are 7 things quietly eating your storage. Most iPhones have them enabled by default — and almost nobody knows about them.” Then she walked him through everything in less than 10 minutes. 🧵