Is Apple Store down?

The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accesories.

 Problems detected at Apple Store

Apple Store problems in the last 24 hours

Apple Store Outage Chart

March 20: Problems at Apple Store

Apple Store is having issues since 09:40 PM AEST. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Website Down (55.00%)
  • Sign in (22.50%)
  • Errors (22.50%)

Apple Store Outage Map

The most recent outage reports and issues originated from:

Apple Store Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:
  • MrBrendanJay Brendan Jay Sullivan (@MrBrendanJay) reported

    One time I got turned down for a loan at the Apple Store. But...

  • reckless nilay patel (@reckless) reported

    So Spotify and Netflix saying the App Store tax is unfair causes a huge problem: if Apple changes the rules and allows alternate payment systems, it will crater App Store revenue because it's all based on taking a cut of free-to-play games no one really wants to talk about.

  • MattS_Mitchell Matt Mitchell (@MattS_Mitchell) reported

    @diazhostess @AppleSupport @Apple Super frustrating! Im going to Apple store tomorrow when I’m back in the USA but have heard the same that @AppleSupport has not fixed this issue despite widespread complaints.

  • mattcassinelli Matthew Cassinelli (@mattcassinelli) reported

    The Sport Loops are the best Apple Watch bands by far. I was initially skeptical, but the fold-over isn’t noticeable in practice, they are infinitely adjustable, and store as one piece. Only problem is the noise taking it off right before bed 🗯

  • ronaniiim ronanIII (@ronaniiim) reported

    However I met couples of clients complaining about exact same network problems at the Apple Store. So I guess the only thing went wrong is that we bought iPhones with Intel Modems, stupidly and recklessly. So disappointed at @Apple @tim_cook @intel

  • mortenlines Morten André Lines (@mortenlines) reported

    No wonder the Apple Online Store was down for so many hours on Monday. Seems they prepared for a multi day release schedule, not just the iPads they released that day... Just ordered my new AirPods, you had me at "new H1 chip"!🙃

  • apjama (@apjama) reported

    Apple: last few years, they've been trynna focus more and more on increasing their service revenue streams. The App Store brings in a healthy amount but nothing even close to iPhone sales. Apply Pay's launch was part of this goal. Their problem: they know nothing about tv.

  • F1Help The Official F1® Help Channel (@F1Help) reported

    @Xamulka 1. Go to Settings on your iPhone 2. Select iTunes & App Store 3. Tap Apple ID at the top of the screen 4. Tap View Apple ID – you might need to sign in or use Touch ID 5. Tap Subscriptions 6. Select Cancel Subscription

  • kristianclaus Kristian Claus (@kristianclaus) reported

    I tried to download HBO Now on Apple App-store and it was almost impossible to find hidden beneath the new Apple TV app which has HBO Now. Apple should be careful with that type of stuff. That’s how Microsoft got broken up.

  • AntonyGladstone 🏎 🍁 Tony Gladstone 🎧 🇬🇧 (@AntonyGladstone) reported

    @MartinSLewis Apple store customer service is brilliant! Daughter had problems with earphones supplied with phone bought online. Store apologised AND gave her new headphones no questions. Top service!

  • augiedb Augie De Blieck Jr. (@augiedb) reported

    The Apple Store is not down. Yet.

  • salman_sarwar18 Salman Sarwar (@salman_sarwar18) reported from Melbourne, State of Victoria

    So my airpods had a problem and i went to apple store to get them checked. To my surprise they replaced the old ones with brand new pair of AirPods 😍😍 apple zindabad #cuatomercareisimp

  • salemsayed Salem Sayed (@salemsayed) reported

    @miyassin Apple Store did. I couldn't wait 10 days so they offered that as a solution and it's fine, much better than before. Maybe next trip I will change if the problem persisted.

  • jc_techman19  Jacob Crowley  (@jc_techman19) reported

    Apple online store expected to go down soon for Apple to add the all new 7th generation iPod touch. I’m hoping Apple sneaks in AirPods 2 into their online store tonight for tomorrow. Let’s do it Apple! I’m gonna try to stay up all night to see the store go down and see it back up

  • Danny__D Danny (@Danny__D) reported

    The issue I had this morning about apple no allowing lastpass to copy paste into the reverification of Face ID was fixed. Maybe through a trusted network or maybe through a apple store patch. I don’t know. It works.

  • HelloItsRandall Randall (@HelloItsRandall) reported

    @deadsadie Over the last four years, at least once a year I get some bullshit problem like this. Spend half my day at the apple store, just for them to give me a new one for free bc they can’t fix it. I like getting my phone replaced for free but it’s just super annoying

  • kcdachurro kathryn (@kcdachurro) reported

    bro I tried to fix my phone at the apple store but they lost all my data and my last backup was a YEAR AGO. I lost all my pictures and contacts so if I met you in march 2018, pass yo digits my way

  • TIWaggoner Travis Waggoner (@TIWaggoner) reported

    I thought the DMV was hell. Apple store has shown me the error of my ways.

  • zetsupetsu Nilo Oppa SOTY (@zetsupetsu) reported

    @daebak_jibin @JYPETWICE_JAPAN I already have but it irritates me that JYPE is not doing anything about it and ignoring android using international Onces who purchase candy bongs. Its available in apple store worldwide but not in google play. A simple fix but JYPE is doesn't care.

  • alliewells21 Allie (@alliewells21) reported

    I am literally going all the way to the Apple Store in San Antonio to get my phone fixed. Fingers crossed they can fix it bc I’ve had 3 months of a broken phone🙏🏼

  • Abnonymous Abigail (@Abnonymous) reported

    Y’all I think Apple just told me they will fix my phones back glass for free but I’m not getting excited until I leave that store without spending a dime! (No, I don’t have Apple care)

  • the_mudan_01 Fransisca Sim TheMuDan JR (@the_mudan_01) reported

    @lisapjackson @ValerieJarrett Lisa will my homie Jakarta has today at apple will Jakarta has one apple store @tim_cook @AppleSupport applejakarta won't have an official store lisa I dislike Singapore or Vietnam it's Glitch Jakarta better than Singapore @tim_cook I doesn't like Singapore- Jakarta won't have

  • SgjoGlitch sgjo glitch (@SgjoGlitch) reported

    @FishdomOfficial I updated back when the Apple Store showed an update a few days ago. Opened the 1st Contact tank, added 5 fish (some taking tickets) and 3 decos which all disappeared. Helps advice didn't fix it! And I'm back in the key chest! Gotta love y'alls updates! 😠

  • sttrraykids 🗝 alex 🗝 (@sttrraykids) reported

    I went to the apple store to fix my phone and the guy who was fixing it saw my chan photo card and said “oh I thought that was bam bam from got7 in that angle” and he said that he used to listen to a lot of gen 2 Koop when he was younger and that his wife is rlly into kpop !!! YE

  • Tikur_Anbesa ጥቁር አንበሳ Tiqur Anbesa (@Tikur_Anbesa) reported

    @apple just lost 1 good customer. Terrible customer service. Went in to exchange unopened/unused @beatsbydre Studeo headphones, missed the exchange date by 3 days:. No even exchanges on items sold on sale price. @BestBuy please kill me for going to #Apple store.#Returned item!

  • Frdrran Capt.Fred D Randle (@Frdrran) reported

    @mrhuth2 @tailosivetech Google just shut Apple apps store games down in one day😂😂😂😂

  • shellysvoboda5 shelly 💛 (@shellysvoboda5) reported

    Woke up this morning to my phone not working and won't have it again tomorrow, bc Sprint will not fix it again so to the Apple Store tomorrow #sadday #kms #newphoneagain

  • fvraz_muhammad Osama Bin Swaggin☔️ (@fvraz_muhammad) reported from Lagos, Lagos State

    man i bought this shit 80k yesterday, calm down. ICM Apple Store.

  • javi_lozano7 Javi ⚡️ (@javi_lozano7) reported

    I’m dying with a fever atm and my sister is forcing me to go to the Apple store to fix her bf’s freaking phoneee. Pinche guey no me quiere 💔

  • MrPhilipOldham Philip Oldham (@MrPhilipOldham) reported

    @AndyJoh58360737 @MartinSLewis I had a contract phone under warranty with @O2 that needed a new screen unit fitting (broken mic on front camera) and was told it’d be up to 28 days to repair it. I took it in to the Apple store and they did it in two hours, while I waited in the pub.

  • sttrraykids 🗝 alex 🗝 (@sttrraykids) reported

    I’m about to go to the apple store to fix my phone and I’m kinda nervous bc I have a chan photo card in my phone case and a skz wallpaper and I don’t want to get judged and shit ksjshhd

  • kwehzy 🌸彡 Kweh (@kwehzy) reported

    I almost ran right into the glass wall at the Apple store and I dont know if I would be able to live that one down.

  • samblitzstein Sam Blitzstein (@samblitzstein) reported

    @TheBlitz33 @Apple Not a virus but could have a bug, if it doesn't fix itself after a reboot you may need to take it to the Apple store

  • wombattbrooks Matt Brooks (@wombattbrooks) reported

    Sometimes I hate working at an electronics store, let alone the mobile department. Because I always want the new phones that come out. It develops a problem for me. Like how I want to use a Samsung when I'm used to Apple.

  • SabrinaBranwood Sabrina Branwood (@SabrinaBranwood) reported

    @nxcare I just bought an mticket online & the app store says your app is compatible with the Apple wallet, I’ve added the ticket to your app. But can’t seem to find how to add it from your app to the wallet & every time I try to scroll down the bookin details your app shuts down

  • MrEchs Matthew Rechs (@MrEchs) reported from Montclair, New Jersey

    @TiroTypeworks @letterror @OhBendy @klimtypefoundry Historically that is true. But I don't think we see quite that same dynamic at Netflix, for example, or the Apple app store. Both have problems of their own to be sure.

  • Peterisaweeb Pete (@Peterisaweeb) reported

    @justin32473913 @DaTruthDT Go to the App Store and sign in with your Japanese Apple ID then update JP Dokkan, then sign back into your regular Apple ID

  • Vewyuglyboi Adeyemi Adele (@Vewyuglyboi) reported

    @Kecyy I even try call u, switched off. Omo mehn na very terrible news. Go apple store

  • LakituSlackitu Crab Closet (@LakituSlackitu) reported

    Also I may have to splurge on Clip Studio Paint because it would probably become a critical program for future illustration work. The Apple store iOS mobile version has terrible reviews, though :c

  • maraedaigs Marae Daigs (@maraedaigs) reported

    @marcie_stg @MyrandaBour Calm down psychos😂 I went pick up tanya from the airport then we went to the Apple store to see if they could fix my watch screen🤟🏾

  • DearestZeus Ryan 「Salamangay」 (@DearestZeus) reported

    Yes, the owner is rich and the rich suck. But she at least is keeping the house as it should be and her rich neighbors are the true problem here. The Bay Area is losing all of its charm to tech idiots who want to own everything and make it as sterile as their precious Apple store

  • zoeywrites Zoey! (@zoeywrites) reported

    @theturner Lucky for me @jfiliatrault came to the Apple store with me and pointed out to them that we brought it in with a minor problem and it came back with a major one. Now they are fixing all of it (or giving me a new computer) for the cost of a battery 👍

  • battlewoundscar JulietteMelodyGrace (@battlewoundscar) reported

    Hi I’m going to go into the Apple store I wanna use a computer that works and hopefully if I stick around long enough being annoying they’ll fix my computer today and I won’t have to wait until Thursday

  • DntComeHome2day Lalo💀 (@DntComeHome2day) reported

    @FormallyKnownPC Apple is the owner of beats and If you contact beats they redirect you to apple or you take them to the apple store to be repaired at the genius bar. Apple has had issues with these beats X I have they just don't admit it.

  • DylanMcD8 Dylan (@DylanMcD8) reported

    This has seriously got the be the weirdest Apple “Event” yet. Random Store down, then new iPads. Then the next day, nuodated iMacs, no store down. And we still have an event on Monday!

  • joaofnds João Fernandes (@joaofnds) reported

    @verge Even if they address it, I've paid 1900 USD (brazil taxes are harsh) for the base MacBook pro 13" and the nearest apple store is 1300+ km away from me. If my computer is affected I'm not getting a plane to fix it, so I'm screwed.

  • musicoins Musicoin Project (@musicoins) reported

    There are some little issues with IOS app store review since it's related to cryptocurrency. We are working with the Apple team to find a solution and seek their final approval.

  • DamienMcFerran Damien McFerran (@DamienMcFerran) reported

    Took my MacBook Air 2018 into the Apple store today on account of the terrible keyboard, pleasantly surprised that they were happy to exchange for an iPad Pro. Back to the 2015 Air for me. Great customer service though - really friendly staff and very happy to help

  • ChrisSykes108 Chris Sykes (@ChrisSykes108) reported

    You know you have an issue when the Apple Store app is on your home screen

  • Numbuh9ine Sahbabii Fan Acct (@Numbuh9ine) reported

    @sforrsara Taking your phone to the apple store to be fix and your **** pic pops up on the monitor and they just acting like everything normal

  • KillinYuh KJ (@KillinYuh) reported

    @YT_RyanTSG @ProficeHD Go to the apple store for your warranty fix

  • akashsoni83 Akash Soni (@akashsoni83) reported

    @cromaretail invoice no SLA151EC0000016 Dt. 1st aug 2018. I got some problem with item and apple service center need the proper details of this invoice . I contacted the store from where i bought this but from last 2 week i was waiting for resolution. Worst response i am getting.

  • opinebrief Opine Brief (@opinebrief) reported

    Alert: App issues. Well, issues in that we were rejected from the Apple App Store. More to come.

  • selwal Selwal (@selwal) reported

    @AppleSupport Last time neither you guys did anything nor your so called Genius Bar. But what else can I do other than going to apple store and waste my time again. Just spent more than $1000 for this phone. **Same issue in different versions**

  • kevinkhchan Kevin Chan (@kevinkhchan) reported from Sydney, State of New South Wales

    So I took my Apple #iPhone 6 Plus back into Apple store for a second opinion. Apparently the cable for the screen disconnects from the logic board - and is a known issue. It is #outofwarranty so I need to pay for a known fault.

  • meerajain88 MJW (@meerajain88) reported

    @daisyjsmoak I’d post the gif of the lady screaming in the Apple store but Felicity could take down Apple in 2 seconds 😊

  • _karishmam Karishma M (@_karishmam) reported

    @julie_bachu Lmao I think I have to take it to the Apple store but it needed a new battery anyways. I just don’t know if I wanna fix it or just get a new one 😂

  • BiggameCB Chris (@BiggameCB) reported

    Phone broken. 3 hours in between verizon and Apple Store to tell me they couldnt fix it....

  • gracegracewhite GW (@gracegracewhite) reported

    Mercury Redtrograde is not messing around this cycle... I just spent 2 hours in the apple store trying to fix my phone/ get a new one set up and stumped literally all of the workers

  • briant_williams Yin Yang (@briant_williams) reported

    Just realized I have to go to the apple store today to fix my screen and it’s in the mall. I hate the ******* mall