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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (55%)
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Errors (32%)
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Sign in (13%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 João Pessoa |
Errors | |
 The Bronx |
Errors | |
 Pune |
Website Down | |
 Soisy-sous-Montmorency |
Website Down | |
 Essen |
Sign in | |
| Atlanta |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Stratica
(@Stratica_Art) reported
@SonnySonnSonSoS It was basically a huge problem with illegal nsfw content that got it banned from the Apple store, so instead of banning said content they decided to implement filters to circumvent in general which pretty much destroyed the site usage for a majority of its user base.
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🔞Jon-Jon🔞
(@JonJonRenzo1) reported
@Unkn0wn_Surfer Adobe Illustrator draw, it’s a free art app on the Apple store and every time I try to use the Layer option it kicks me out like if I were to try to manipulate it it shuts down the program and sends me to the Home Screen
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Antti Kauppi
(@avkauppi) reported
@pocketinformant Your contact support is not working. I upgraded to I5 license because the PI4 died in iOS 14.5. Mail-to-task function is included in I5 according to Apple store. How can I activate mail-to-task without the Informant sync -license?
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Randy Savage
(@nte247) reported
Spent 2 hours at the @apple store and just spent another 2 hours on the phone with @AppleSupport and no one can fix my iCloud/Backup problem. It’s 2021 and I somehow stumped a big tech company. Horrible experience
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lesly
(@lif3isb3autif1) reported
does anyone know if i can take a refurbished iphone to the apple store to fix (i got a phone off that stupid assurion insurance). I dont wanna pay $200 for another refurbished phone my dad gonna beat my *** tomorrow
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m | fan account
(@goodgirlffaith) reported
Why is it that whenever I go to the Apple store with a problem about their product their solution js always “well just buy a new one lol”
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Norman Brennan
(@NormanBrennan) reported
BREAKING NEWS; A 21yr Man has been stabbed to death at the Brent Cross Shopping Centre London; At 6.45pm tonight Met police attended the scene of a fight inside the Apple Store the victim was pronounced dead at the scene; 18yr man arrested on suspicion of Murder! #BROKEN BRITAIN
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✨🌙 ✨
(@moonstartae) reported
depression and impulse buying go hand in hand for me...my iPad and apple pen...were an impulse buy because I was super down...showed up to the Apple store...employee there was all excited asking me if I was an artist, and if that was why I was getting the pen too...
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Brianna R
(@ItsBriannaRey) reported
replace it with. So I’m trying to return this iPad because I finally made it back and the apple store here was able to fix/replace my phone but I can’t return this freaking iPad. L O L (also ignore the giant run-on sentence in the above tweet 🙃)
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love.sock
(@lovesock4) reported
@DavidLucaXxX @wild_xxl what i think is, if you think it's screen problem, try to use with an additional monitor (TV) with HDMI if you have, use this for a while, try to copy all your contents to cloud or USB driver, then send to Apple Store or wherever fix it.
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Cynthia Marie
(@cynestro) reported
@Kwaselow Retires tech genius... So he's a comedian whose been fired from the apple store, that doesn't narrow down my pool at ALL
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Jono Holloway
(@JHolloway35) reported
Just left the @Apple store being told that if I spend $900 to fix my 2016 MacBook Pro, I can get $540 if I trade it in. Also got told I’m lucky that it lasted to 5 years. Thanks for the thoughtful customer service when dealing with a hardware malfunction. #Sarcasm
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Goyal & Co.
(@Goyalnco1971) reported
Steps to follow: 1. Download the Goyal & Company App from your Play Store or Apple Store 2. Contact your Sales Coordinator and get your login credentials 3. Log in and get all the information you need at your fingertips
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Mike K Smith
(@MikeKSmith) reported
Attempted to drop off my laptop at the Apple Store to fix a long-standing issue with the right speaker. Genius bar guy: So have you backed up your drive contents? Me: Erm... Guess not. GBG: Have you got any critical content there...? Me: My upcoming album? #BACKYOURSHITUP
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Annette
(@weeble) reported
Way back when I bought an iphone for @keiraslan online I think I did something wrong because the people at the Apple store keep calling her Annette when she takes it in. But she set up the phone and it's her Apple ID on it. How do you persuade them to fix that?
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TimeTravel w/ #NightTerrace
(@PetraElliott) reported
@902alex I spent THREE HOURS in the Apple store last week trying to fix a bunch of issues. We buy this **** coz it’s supposed to make life more efficient, but that’s time I’m still trying to get back!
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mary burgess@khnhsft
(@MaryDanon) reported
from
Spelthorne District, England
@nsandihelp I had the same problem. NS&I told me that it was a problem with my keypad. I took my phone to the Apple store…nothing was wrong. Rang my service provider, they can’t find anything wrong. It’s the # key problem with NS&I. I’m just going around in circles. Not happy with the PB.
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JR
(@JR_Gsy) reported
@dallascampbell It will be fine. If it develops an issue just be sure to delete this tweet before going to an Apple store.
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SFSgt68
(@SFSgt68) reported
It someone were to burn down a Target or Apple store can they collect millions of dollars from Target just like BLM did?? The precedent has been set. Burn a Target store, collect millions.
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21st century bug soy man
(@uncledoomer) reported
(at the apple store) me: yeah they switch from square corners to round corners every year so you cant re use the same phone case employee: (taps earpiece) hes onto us ceiling tiles burst, squad of commandos rapell down wearing rainbow six goggles, hood over my head at gunpoint
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Goyal & Co.
(@Goyalnco1971) reported
Steps to follow: - Download the Goyal & Company App from your Play Store or Apple Store - Contact your Sales Coordinator and get your login credentials - Log in and get all the information you need at your fingertips
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Ihab
(@ihab) reported
@rutaagayire You can always go to the Apple Store to look into this for you. You can update your OS and then all the apps and see if this possibly sorts the issue out
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lempot
(@lempotography) reported
@AppleSupport i had my iphone x diagnosed at the apple store due to the FaceID breaking after ios 14.4.2 update. The apple genius tells me that the faceid is broken and i need to pay $720 to get a replacement for something the ios broke. Don’t agree that this is a hardware issue!
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Lee
(@uklee) reported
Man stabbed in Brent Cross is dead 21 years old. 18yr old arrested for his murder. I’m told the stabbing was not in the Apple Store. Terrible events.
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Charles HILL
(@cdevon80) reported
@TalleyBandz44 @5_kelz I can call apple or go to the apple store and get a problem resolved which you won’t have to do much at all because apple products just work. Who gonna call with android? Plus the warranty and apple insurance you get can’t be beat.
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Kendall Alfred
(@kendallalfred) reported
@ThatGirlShaeXo I’ve had pretty good experiences with my Apple store! They once repaired my out of warranty laptop because I was so close to the date without ever having serviced it before. It’s worth checking at least! If it’s a well known issue it might have a recall of some sort
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xgerman
(@xgerman) reported
The battery in my 2 year old Mac Air gave up so I brought it to the @apple store for repair. Now the repair facility says only “There is a hardware issue affecting the normal function of the top case.” and wants $428. WTF is that??
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WalterWhite
(@WalterHWmethy) reported
@MrToxicNY @itsRealHYPEX Read my comment Again It's like trying to get an new iphone on the first day in a local apple store, it's going to have problems and people can't get it
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iBytes
(@iBytesTelugu) reported
@TadepalliTs You need to have SMS service enabled to activate iMessage. If you still have issue, you can visit local Apple Store
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bruv⁷ 🧈
(@thickjoonie) reported
im so tired of my iphone 12 always having problems, i literally went to the apple store for repair only for them to tell me everything is working fine then sends my phone to headquarters or whatever and found issues?? let me get a new phone not my fault i got a defective one