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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (55%)
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Errors (32%)
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Sign in (13%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 João Pessoa |
Errors | |
 The Bronx |
Errors | |
 Pune |
Website Down | |
 Soisy-sous-Montmorency |
Website Down | |
 Essen |
Sign in | |
| Atlanta |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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John
(@dhlorenzo2002) reported
@AppleSupport poor experience at Apple store in Glasgow Scotland. My issue: battery in IPhone replaced by Apple just under a year ago now swollen and draining quickly. Suggested solution: spend another £49 on another new battery. Senior on fixed income.
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NiteWRice
(@NiteWRice) reported
@Zachriel98 Have you tried Alice Gear Aegis? You can download it if you change your app/apple store to JP. I played it for a while. Alternatively, I have been playing Punishing Grey Raven recently for my fix of mecha musume. No FA Girls so far unfortunately.
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Matt Shields
(@akchomps) reported
@Massawyrm Annnnnd, Careful upgrading to Big Sur! I was having my laptop worked on and the Apple store tech put Big Sur on it to "address my computer issues" and I soon discovered I had to pay Final Draft an extra $79 so that I could access my sps..
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Bus 🌈 (COMISSÕES ABERTAS 📌)
(@Susbus4) reported
High school math problems be like "Johnny went to the apple store and asked the apple merchant for ten times the amount of Chick-fil-As he's been to minus five times his Fortnite victory royale count squared. How many apples did Johnny get?"
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Luvy 🇭🇹
(@CallHerLuv7) reported
So happy I wen to the Apple store and had them fix my phone.
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Christian Taylor
(@CraylorMedia) reported
Had an issue with my iPhone 12 Pro Max camera. The focus motor was grinding occasionally with no explanation. Took it to the Apple Store today and walked out with a brand new replacement iPhone in 40 minutes. Apple is the best 😎
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YOU AND YOUR ****** HEYS
(@fionaenthusiast) reported
@miIkovichr I DID THAT TO LIKE PORTUGUESE ONE TIME AND I HAD TO GO TO THE APPLE STORE TO FIX IT
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Michael’s Tech Talk
(@MichaelsTecTalk) reported
@DirectTechYT Pretty sure that won’t work though, even if you went got that deal if he had an issue and went into an Apple Store would they not look at the phone and apple care and tell him it’s not his?? 🤔
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Fuzz, I guess
(@Fuzz1138Art) reported
@MmeSquick No, I had to go to the Apple store to see if they could fix my phone. And then there was like a three hour wait.
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Andrew DeMaio
(@andrew_demaio) reported
@davereaboi @MrMegadano All of the malls in Jersey are now just basically mega women's clothing stores with an Apple store thrown in the mix. They're all terrible.
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Heather
(@HeatherEnGarde) reported
Y’all, my MacBook just straight up stopped working yesterday and when the guy in the Apple store told me that they could fix is AND IT WAS FREE it sounded so beautiful coming out of his mouth that I could’ve kissed him right there at the Genius Bar
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Sukhjot shergill
(@ShergillSukhjot) reported
@tim_cook Apple might just might open a store in New Zealand cause if you go to a “autherized reseller” when you open the box when you get home boom the iPad inside was broken. Has anyone had this happened to them(like for apple store in New Zealand)we need a trust worthy store
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Yasmin Levy
(@YasminLevy_1987) reported
More trouble at the Portland #Apple Store in the #Apple Crime Blotter
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Warlick
(@ArtOfWarlick) reported
Ordered an iPad back on July 9th but it says it won't be here until July 28th, meanwhile I could walk a mile and a half down the street and pick up the same model at the local @apple store today. WTH @AppleSupport?
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jp
(@notafanofJack) reported
@AppleSupport so took my computer in for a problem guy at Apple store was wonderful. Patient knowledgeable did all the tests yada yada. Have to wait and see.. said I should do update. Chose to come home to do it. Fails the first time. Said it didn’t “recognize”!the OS. Really?
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Ranvir
(@Techranology) reported
@DirectTechYT In August 2019 I bought an iPhone 7. About a month later the home button completely stopped working. I went on the train to the Birmingham Apple Store and they said it would be over £200 to fix even though it was still under warranty.
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Ash Coronado
(@ashjcoronado_) reported
My MacBook started making some creaking noises when opening and closing the lid, I'm thinking it might be an issue with the hinge mechanism, such a drag but I'll have to take to the Apple store before the warranty expires. Upside-down face
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Michael A. Potter(Mr.Oreo)™️
(@DarthSpiderMike) reported
And I’m sorry again, speak way faster than I type so I’m speaking into my phone as usual and I’m sure there’s grammatical and punctuation errors annoying the hell out of somebody and I am actually sorry about that complain to the Apple store and tell them to make the phone better
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Joinn1710
(@Joinn1710) reported
@jimmygunawanapp @mowery_cole @MKBHD Rtr doesn't mean you can't go to the apple store and get a screen replacement there, you still can, but if you want to actually repair your phone instead of paying often basically the price of the device for Apple to "fix" it, then rtr says you have the right to do so.
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Susan MacDougall
(@macdougallsm) reported
My Mac has twice in the past month suddenly flashed neon pink, then shut down and restarted, returning to normal. Is it poltergeist, or do I need to take it to the Apple Store? (I know which I think is worse and it is not a ghost for sure).
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Ash Coronado
(@ashjcoronado_) reported
My MacBook started making some cracky noises when opening and closing the lid, I'm thinking it might be an issue with the hinge mechanism, such a drag but I'll have to take to the Apple store before the warranty expires. 🙃
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Kit Jones
(@the_ceejay) reported
@SocialZenia I got my mom an iPhone and she has absolutely no apps on it other than the standard ones because a problem with her Apple account that she refuses to get fixed at the Apple store. This has led to her texting me while at work to do her online banking for her.
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explore.org
(@exploreorg) reported
@clapifyoulikeme Hi! We know. We've identified an issue, solved it, and have submitted to the Apple store for review. The resolution should come in the form of an an app update.
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Ash Coronado
(@ashjcoronado_) reported
My MacBook started making some creaking noises when opening and closing the lid, I'm thinking it might be an issue with the hinge mechanism, such a drag but I'll have to take to the Apple store before the warranty expires.🙃
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Pete
(@height8) reported
I carefully unpack it all at the Apple store, Genius plugs it in and runs a number of diagnostics on it. You'll never guess. Well, maybe you will guess. No problems detected. They're going to diag the SSD & logic board, and possibly replace one or both if symptoms present.
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Warlick
(@ArtOfWarlick) reported
Day 14 of not having an iPad even though I could go buy the exact same version I ordered at the @apple store down the road... @AppleSupport
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PeanutButterCups!
(@be__brownn) reported
Sooo I went all the way to the Apple store for 1 simple click to fix the issue 😩
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$bbylely
(@bbylely) reported
WHY AINT NO ONE TELL ME DOWN TOWN BROOKLYN @Apple STORE IS SO ******* SLOW I’ve been waiting so long for a Mac book technician like bro why book me a certain time if you’re gonna have me waiting like a goofy at the store
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regretting switching from apple
(@VoltySquirrel) reported
@Zethran00 This wasn’t a problem when I used an iPhone since there’s at least an Apple store here.
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Warlick
(@ArtOfWarlick) reported
Day 14 of not having an iPad even though I could go buy the exact same version I orderd at the @apple store down the road... @AppleSupport