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Apple Store status: access issues and outage reports

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Full Outage Map

The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

  • 43% Errors (43%)
  • 29% Sign in (29%)
  • 29% Website Down (29%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

CityProblem TypeReport Time
Montréal Errors 29 days ago
Ciudad López Mateos Sign in 1 month ago
Quito Website Down 2 months ago
Guayaquil Sign in 2 months ago
New York City Sign in 2 months ago
Malibu Website Down 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • ScottEl28053565
    Scott Elder (@ScottEl28053565) reported

    @Kate__KC @Sassafrass_84 @PigWar You are right about that. My son used to work at the Apple store fixing people's phones and iPads. He would talk about how easily they are broken, but then run out as soon as the new one hits the market and buy it. I hate to admit it, but I had my Blackberry until I was required to get my emails on my phone. I went out and got a Galaxy S4. Kept that for over 11 years.

  • 0xNyrox
    Nyrox (@0xNyrox) reported

    @officialladi_T Windows abeg Mac and their screen issues abeg... Guess because it's not direct from Apple store, my next purchase I will order

  • cutefoid
    plum (@cutefoid) reported

    @TomLongclimb i literally know jack **** about electronics so i can’t fix it myself i might have to do apple store a lot of places wont do a macbook lol

  • thetripathi58
    Chidanand Tripathi (@thetripathi58) reported

    12. The "Location-Based Alerts & Apple Ads" The Situation: You assume that seeing targeted ads is just the unavoidable cost of using the internet, and that occasional alerts from your phone are harmless and normal. The System Reality: Apple positions itself as a privacy-first company, but they still have a massive advertising business. Your phone is actively tracking your location, crossing digital geofences, and analyzing your proximity to retail locations to serve you geographically relevant Apple Store ads and location-based suggestions. The Technical Drain: Geofencing is expensive for a battery. The phone has to constantly calculate its distance from invisible barriers to know when to trigger an alert. It’s using your battery power to figure out how to market products to you more effectively. The Fix: Settings → Privacy & Security → Location Services → System Services → Toggle off "Location-Based Alerts", "Location-Based Suggestions", and "Apple Merchant ID". The Result: You completely sever the connection between your GPS hardware and Apple's internal marketing algorithms. You stop burning battery to get advertised to.

  • AdigunF56768
    El amole ika (@AdigunF56768) reported

    @refugeeonearth3 If we no put feez down for this app he go kee us no be just now him uncle carry iPhone go Apple Store for Houston?

  • sean_plus_one
    Sean (@sean_plus_one) reported

    @yonann Lost me at "Perception of Customer Support" Have a problem, go to Apple store and they handle it. W/ Apple Care no issues. PC, who do I go to? Best buy, where they upsell/run-around try to sell x. Time is your most valuable asset! *Cough

  • RahulSa38820390
    Rahul Salve (@RahulSa38820390) reported

    @VijaySales hi , i had purchased macbook in khadakpada , kalyan branch 2 months back . I am facing issues with the charger . Should i visit vijay sales or apple store ?

  • TonyG_in_LV
    Marine1 (@TonyG_in_LV) reported

    @rose_stabler How did it end up? Most people who go to the Apple Store are there to make a purchase. Whereas the people there to take care of a problem concerning their device are handled by the technical staff.

  • VampsandSamasu
    Vamps (@VampsandSamasu) reported

    Oh good the other way worked and the article is up for anyone else who is having trouble with posting if this gets posted the issue is probably you have a update check with your Google/apple store and if you do update but then run incognito and load web

  • DestinSailor
    Thomas (@DestinSailor) reported

    @Aina_Ai2 Thank you for this. My iPhone 15 pro max started heating when summer started. 6 months of misery like you describe. I went to our Apple Store and asked if the 17 pro would eliminate this heating problem, I was told “it should, Apple put a cooling chamber in it” ; I asked if they could guarantee the 17 pro would stay cool and was told “no, we can’t do that “. The store gives us only 14 days to return the product if there are problems. My 17 pro with the “cooling chamber “ has the same heating problem my 15 Pro Max had (heating and screen going black). I missed taking a lot of photos and videos of nephews and nieces playing junior baseball because of this heating problem.

  • nethead
    Nethead (@nethead) reported

    Does @Apple have a iPad Pro USB-C charge port issue iPad Pro lasted less than two years USB-C port wouldn't charge, Apple replaced with New iPad (not refurbished) Applecare 2nd iPad Pro 17 months old has same issue, headed to Apple store on Sunday @AppleSupport #CookEra

  • TurkovicAlija
    CoachAlija (@TurkovicAlija) reported

    My MacBook Pro just stopped working from error messages to having these options and tried it all - see image. Also ran diagnostics, spoke to Apple Support last night and took the mac to apple store today - they were not able to help! They couldnt find the storage device - thats it. I’ve used @grok thus far + @AppleSupport phone & in-store support. Who can help and get me past this problem?

  • CarolannClhcjv
    Carol ann Clark (@CarolannClhcjv) reported

    @CEOMUSK433 I got locked out of my brand new Apple phone and nobody can fix it so I have to go the Apple Store in Calgary on Monday.

  • blublairies
    ⸜(。˃ ᵕ ˂ )⸝♡ (@blublairies) reported

    So it turns out my phone charging problem is actually the charger itself, which is also my laptop charger, and then confounding factor that my car charger is also a bit dodgy in its own way bahaha so… I begrudgingly have to go to the Apple Store and buy a new one.

  • Dir_Martinsz
    Martins | Film Director (@Dir_Martinsz) reported

    Una go buy phone for naija dey complain… I carted mine from Apple Store direct and till now the phone has not given me any issue.

  • ankuy
    ankuy (@ankuy) reported

    @UTDAhmard @Suzzy0310 I disagree, my 16 pro max last me for a whole day, also my second phone, 15 pro battery is excellent too, don’t buy gadget from computer village, enter the Apple Store in ikeja and get your gadgets you’ll have zero issue, 90% of phones in computer village are refurbished

  • Kirsten0Brien
    K🌸B (@Kirsten0Brien) reported

    @ashleyeleanor I went to the Apple Store with a different photo issue I had for weeks and the Gen Z Genius Bar kid solved my (very easy) issue in 2 seconds. Real let’s-get-you-to-bed-grandma moment. However maybe going to a store could help?

  • gossipaddress
    will (@gossipaddress) reported

    @danogburn @wearedoneforgg @GAFollowers These days about the only mall I go to is the Avalon, it’s got an Apple Store so that’s really all I need. But did have to go down to Lenox a few weeks ago

  • CyberSecAJ
    AJ 🏀 (@CyberSecAJ) reported

    @ajrgd @UK_Daniel_Card Its just fun like, everywhere ive gone i scan without hesitation. If you go to the apple store for repair they make you scan a qr code to login and authenticate your account and devices to the genius bar with one click.

  • bobbobbobe8ao
    帕特里克 (@bobbobbobe8ao) reported

    @IM_Pritchard @InternetH0F Allowing you to fix your battery instead of being forced into buying a new one is a good thing actually because a lot of manufacturers like apple will brick your phone if you attempt to fix it outside of a Apple Store

  • Djmikeslice1
    djmikeslice (@Djmikeslice1) reported

    @AppleSupport I’ve now spent over 6 hours between Apple Store visits and phone support regarding an unresolved trade-in/store credit issue involving my iPhone upgrade. Senior Advisor escalation still has not resolved it and promised callbacks never occurred. Looking for Assis

  • DarrellWakelam
    Darrell Wakelam (@DarrellWakelam) reported

    @Apple Brilliant service once again at the Apple Store, Exeter. Booked in there and then to look at charger port issue, received a text within half an hour to come back to store, port cleaned & fixed in 5 minutes, no charge. Quality service, helpful staff. 🙏👏👏👏

  • sflorimm
    Floro S. (@sflorimm) reported

    is apple store connect down, or is just me?

  • AndyBran
    AndyUSA (@AndyBran) reported

    @Roger_Minorger @ChudTheBuilder @Chimpnouts Oh….i don’t really want to say it….unless I’m getting down to some 50 cent or some black guy pisses me off calls me boy or ***** because let’s say….i stop him from gang robbing an Apple Store or CVS….

  • NiteshRealTalks
    Nitesh kumar (@NiteshRealTalks) reported

    Yesterday, when I visited the Apple Store, I noticed that some people were purchasing mobile phones and other items using cash instead of making online payments; it is quite possible that they use online services as well. I was surprised to see why they were going to the trouble of carrying such a large amount of cash with them.

  • darla_waite
    Darla Waite 👀“EYES,WIDE OPEN! (@darla_waite) reported

    Anybody else having trouble with their Apple phones?. mine stopped recognizing me, and the only way to repair it is to drive two hours to the city to an Apple Store ! I guess it’s time to order a new phone! I’m not spending $1.82 a liter to drive two hours

  • BPhilosopher
    YuryTHoS (@BPhilosopher) reported

    @P_Kallioniemi @NersFalco @Kolas_Yotaka Good luck doing this with iPhones. The issues is - many of ruZZian bots have Apple Store in their profile.

  • tsvtxt
    Dimi (@tsvtxt) reported

    @josephmiclaus You can generate self-signed certificate and sign the code with it. Not an issue. Users might see some warnings (which isn't the best UX) - also uploading to Apple Store is immediate reject without this license certificate.

  • bigfish150Hz
    BIGFISH (@bigfish150Hz) reported

    Apple Store no go get billing problem ke

  • H4R4M8E
    The Notorious CTE (@H4R4M8E) reported

    @Realjoehartman1 @zerohedge The Apple Store shut down because they unionized, stop fear mongering you ****** *****