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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (48%)
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Errors (32%)
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Sign in (20%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hamburg |
Errors | |
 Dallas |
Sign in | |
| Chicago |
Sign in | |
 Sofia |
Website Down | |
| Wetumpka |
Website Down | |
 Mont-Royal |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Hayward
(@ellji) reported
from
Perth, State of Western Australia
Waiting around for the Apple store to fix the screen on my iPhone X.
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HAZARD✡️
(@FinesseGodHaz) reported
from
Springfield, Massachusetts
@WoahNahProto 😂🤣 ***** could never be me, but he not tryna finesse he just not thinking about how old that phone actually is. Just fix my phone. You can bring it to the Apple store and get them to fix it Foreal for 165$ or go to the Arabs and have them fix it for 40$ 75$ at the most.
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(and Brandon)
(@BPMartinez_) reported
from
Coral Gables, Florida
@asiahamina Yes! I haven’t had Stata-trackpad issues but did have trackpad issues and the Apple store fixed it for free!
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Jackie Ramirez
(@jackie_r22) reported
from
Oxnard, California
When I’m feeling down, I tend to spend money. This week I bought the iPhone 11 Pro Max, shoes, shirts, and I’m going into the Apple store on Thursday to buy AirPods & the Apple Watch series 5... it’s been that type of week already.
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gamay papi
(@justbrad) reported
from
Roseville, Minnesota
I went to the Apple store and held the iPhone 11 Max in my hand... it didn’t speak to me like I thought it would so I set it down. I’ma wait for the next one
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Jeremy Whiteley
(@jeremywhiteley) reported
from
Scottsdale, Arizona
@rmondello His Mom went to the Apple store a few times with all the paperwork and was given a total run around. No compassion and totally unhelpful. Google made the process much easier. I hope you can fix this.
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Gerry Savage
(@G4816) reported
from
Motherwell, Scotland
@mech986 @acojo5920 @tim_cook If only Apple were as understanding & thoughtful as you. I took it to the Apple store in Glasgow & they said that I was just unlucky & that I should contact Tim Cook. I’ve been doing this since Oct 2017 & had no joy. Apple are letting me down big time.
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ana 🌼
(@anagabyg13) reported
from
Dallas, Texas
ive been to the apple store THREE times this weekend dude im just trying to fix my computer 🥴
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Kevin Cavallin
(@gene5335) reported
from
West Des Moines, Iowa
@AppleSupport The update was unsuccessful due to the iPad throwing an error and refusing to connect to two different desktops. I'm now at the Apple Store trying to get it fixed.
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michael tobin
(@initialfocus) reported
from
Columbus, Ohio
@jacksonhvisuals @rlyshot @jeremyroe Any Apple store manager that’s decent should do this without hassle. I personally did this whenever a customer came in for the 3rd issue (that wasn’t user error) on a computer.
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Thomas Verschoren
(@tverschoren) reported
from
Gageldonk, Provincie Noord-Brabant
@NS_online @SNCB_Int It’s the NMBS app that has the issue. Latest App Store release on iOS 13.1 (Screenshot is the Apple wallet interface, won’t share due to the information in that app)
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Koko 🌸
(@KokoTheHairGirl) reported
from
Washington, D.C., District of Columbia
I act like I’m out but deep down I want Apple to put Kirby in The App Store 😓
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Tootsie Roll Evangelista
(@Brownsknlady) reported
from
Manhattan, New York
Kind of wish there was an Apple store in Harlem. I don’t want to venture further down
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Louie Mantia Jr.
(@Mantia) reported
from
Portland, Oregon
By the way, the reason for filming it this way is not needing to shut down an entire street to film, giving a more natural look to traffic. (Thanks to the Portland Police officer inside the Apple Store today who happily answered this silly question!!)
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Peggy Li
(@_peggyli) reported
from
Brooklyn, New York
Oof, apparently there's a credit card network outage at Target everywhere. The store in downtown Brooklyn is only taking cash and Apple Pay. Long lines, frustrated customers, and stressed employees. 😬
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J.Lynn Johnston
(@JLynnJohnston) reported
from
San Luis Obispo, California
Apple is botching the new iPhone upgrade program pickup/activation process. Two trips and going on 3 hours in-store with SIM issues after they couldn’t complete my transaction for an unexplained reason. Salesman telling me my “best bet is just to buy the phone outright.”
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Cruzito ;)
(@BANGcruz_) reported
from
Adelphi, Maryland
Just my luck went and got myself and iPhone 11 thinking why not right and it froze while doing the back up restore from the cloud 💀 looks like I’ll be in the Apple store tomorrow again hope they can fix it..
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Ryan Bartholomee
(@RyanBartholomee) reported
from
Midland, Texas
Thank you, Apple’s flagship store reopening after renovations. I hope that turning the store off and back on again fixed the problem. #FallonLIVE 🤣👍🏽
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NewMusic Papi
(@QuicheSucks) reported
from
Edmonton, Alberta
@timgarvie Confidence is huge too. Back when I was beautiful I had none due to other mental issues. Now that I’m over it and I’m able to see reality, I got the confidence of Kanye on a table at the Apple store yelling at people.
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Mac Basketball
(@MacBasketballUA) reported
from
Westlake, Ohio
Note to self: Buy Apple stock. Just counted 112 people in this Westlake store at 12:41 on a Monday. I was told this is a slow day. Crazy! @Apple
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Andrew Rahal
(@AndrewRahal) reported
from
Manhattan, New York
When @Apple & @AppleSupport don’t give 2 shits about their MacBook Pro 2017 and iCloud issues! I’m done with this.. every Apple store I’ve been to and I’ve been to 10 of them.. I’ve run up the same wall! Shame on Apple deviating from the Steve Jobs level of design and service.
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Ian
(@shhwhyda) reported
from
Grapevine, Texas
@7eleven Even the store employee didn’t understand what the issue was. If it’s advertised right on the card machine that you accept Apple Pay, I would expect it to work correctly.
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Cₑₒ₄ รɦѻ
(@CEO4SHO) reported
from
Jersey Village, Texas
@KevinWrightKrw Great so far. New phone locked up on iOS update. Had to go to Apple store. Not fun but problem resolved
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kam ✟
(@itskamlol) reported
from
Charlotte, North Carolina
I’ve been to the apple store 3 times this month because of me having to get new products or fix old ones. Lowkey tired of being in the store 😕
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£Loredona
(@v21bh) reported
from
Bronx, New York
@goodworkriah @TouchedByTy Apple will fix your phone in store. My avi is me.. at work.. at Apple. Trust and believe I’m 100% sure.
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Nomi Samad
(@amirasam25) reported
from
Kuala Lumpur, Kuala Lumpur
I sent my iphone XS for repair because the touch screen and face ID is unresponsive. They unable to fix the problem, so yesterday i got an email from Apple store, claimed that they replace my phone with a new phone. Dont know to praise their job
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Addam
(@Adoubledg80) reported
from
Manhattan, New York
@nikestore your SNKRS app is broken on iOS 13.1 on iPhones & Ipads. Y’all can keep trying to help us on here, but sadly your fixes don’t work. Someone on your tech team needs to fix this ASAP & y’all need to push out a fix/new update on the Apple App Store.
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𝐜𝐡𝐚𝐫𝐥𝐨𝐭𝐭𝐞 misses ariana
(@borderlingrande) reported
from
Gildersome, England
I was in the apple store today testing to see if my headphones were broken and the guy put Ariana on (NTLC) to test if they were working and I was like omg what and he said he saw my lock screen 😭
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£Loredona
(@v21bh) reported
from
Bronx, New York
@TouchedByTy get Apple care for the $10 and pay their $30 deductible. If FaceTime the only thing not working they won’t notice when they inspect the phone in store.
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Chris Noe
(@chris_noe) reported
from
Unorganized Territory of Fort Snelling, Minnesota
Yep, Apple retail store experience still a dumpster fire. And LuLu kind of let me down as well. 0-3 today, time to mow the lawn.