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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Errors (41%)
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Sign in (38%)
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Website Down (21%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Boston |
Errors | |
 Toronto |
Website Down | |
 Guadalupe |
Sign in | |
 Cagliari |
Sign in | |
 Granada |
Sign in | |
 Dreieich |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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⧉ 𝔤𝔲𝔰𝔰𝔶
(@gusfenty) reported
i think my left airpod is broken but the apple store is closed bc of the lockdown and idk how to get it replaced :( my guarantee lasts for one more month
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vernisha
(@haloofhurt) reported
i finally have the money to fix my battery for my computer but the apple store is closed 🤪
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Ryan Anderson
(@RyanAspire) reported
@DanPierson @nocodelife Even though it’s out of warranty, I would still take it to an Apple store if you can - I’ve had similar issues in the past and been surprised about what they were able to do
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adriana ◟̽◞̽
(@ANGELOFWALLS) reported
@IMPRINTXANNY if you go to the apple store i think i’ve seen people get one single airpod because the other one is broken hold on
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Ramirez17
(@ramirez10_a) reported
from
San Antonio, Texas
@jgutzzz @richard_32lopez Take it to apple store that how i got mine fix
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Sabrina Hasan
(@sabshasan) reported
@ryanbeckwith Are your stores actually closed? My laptop gave up over the summer, and when I ran into the store to see if they could fix it, I found that the Apple store here in NYC was great about safety precautions. If they have it in stock, I imagine it would be quick.
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Jeanette.G
(@musicislove127) reported
@booshmeister Makes sense , I've had bad customer service from Apple store in Burlington when they caused issues with my laptop by not installing a cable properly so was glad when limerage got a apple authorized seller / repairer for Mac computers
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tia
(@tiaamaree) reported
so today was a MISSION went to like 6+ different stores, called like 4 others then drove all the way down to brisbane just to go to the apple store for the watch that i deciced that i wanted to buy last night lol
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Communitas
(@communitaspr) reported
@miss_mcinerney True in principle but we're hearing that supply is an issue - local Head to us tried exactly that - Currys, AO, John Lewis, Apple Store all out of devices...
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Kez
(@kez_michaels) reported
@SeanConnor @buildbox Hello. I have 4 apps on the Apple Store made by Buildbox. They were running fine up until around Christmas. When an ad is finished, all sfx get self disabled. Only the background music keeps playing. To fix it you have to quit the app and reboot it. 1/3
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Angel
(@Astroolove) reported
Hi everyone, one of my friends has a problem ... if you can help her in any way contact me Her sister is having fun stealing money from her with her iPhone. She has an AppleID. This ID is linked to the apple store (where she buys everything). The payment is linked to the Telecom
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A.W. Peet
(@kiwinerd) reported
4.25yo iPhone 7 battery began having trouble holding enough of a charge. amazingly, the Apple store at the Eaton Centre is open for repairs, and installed a new battery. big relief -- this puppy is my only phone.
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imajez
(@imajez1) reported
@bryan_w_t @mrthangvu @verge I like to avoid upgrading OSX unless I have and always wait until bug fix 3-4 even then. I was advised by an Apple Store Genius to wait til bug fix 5. I also skip many alternate versions, Snow Leopard, Mountain Lion High Sierra were better than Leopard, Lion, Sierra for example.
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Brianna
(@briannawood_) reported
I’ve had my laptop for years and I might have to get a new one if the Apple store can’t fix it.😭
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Phil Hogan, CPA, CA, CPA (Colorado)
(@PhilHoganCPA) reported
@ParikPatelCFA I had this problem...this is how I fixed it: - visit apple store - buy a MacBook pro or air - donate your Dell XPS Problem fixed...
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mia morgan 💕
(@Cee_MoPINK) reported
My grandmother disabled her phone and the Apple store was no help. They got me all the way chopped, somebody better fix it
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MelodyBrony @ OPERATIONLASER #BLM
(@MelodyBrony) reported
@Tridashie Defective units happen, just unfortunate this is your first Apple device. Personally I’ve had great experiences with Apple’s customer care. They should replace it no problem. If you have an Apple Store nearby that would be the fastest repair/replace option.
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DJ JNR 🇯🇲
(@DJJnrUK) reported
@Apple I am absolutely disgusted at the customer service you people are providing during this pandemic. For months I couldn’t get a apple store appointment now my machine has broken down just outside of its warranty and I must pay for a manufacturing issue repair. 🧐
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GVB
(@gvb7862) reported
@BorisEP looks peaceful. they walked in between the ribbon lines. what a joke the media is horrified and calling it lawless. what was looting the apple store and small businesses? they called that good trouble.
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𝕮𝖆𝖘𝖕𝖊𝖗 𝕽𝖊𝖊𝖉𝖘
(@CasperReeds) reported
@H3CZ This happened to me, took it to the apple store, got it back next day. Mine was an update issue.
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brian sterba
(@SterbaBrian) reported
@ShyCutieMFC I have the 12pro max and nothing but problems. Wish I didn’t upgrade at this point. And of course it’s like a month wait to get into the Apple store to replace it.
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Sakina Fatehi
(@SakinaFatehi) reported
@OtterBox When I bought the iPhone just after its release, I bought the #otterbox covers sold by the apple store. It’s annoying that it’s too expensive to order from you in Canada. I’m not wasting anymore money on your terrible covers.
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m. smith
(@KEDAsaid_it) reported
@Apple I’m really sad. The WiFi on this iMac is literally turning itself on AND off... and troubleshooting has been exhausted so I HAVE to go down to an Apple store to get it checked out.
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Are We There, Yet?
(@larson_jenell) reported
@polotek I went to an apple store with a specific problem with software in 2018. I have used a Mac since apple II in 1982. The tech sat down and said ok do it. I said I don’t know how to get this done so show me. He said, “nope, that’s not how we do things here, you figure it out.
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jocelyn
(@jocecuervo) reported
came to the realization that i treat therapy like an apple store appointment— trying to diagnose all my bugs so i can fix them and finally achieve perfection rather than just learning to accept that i am an imperfect human being 🙃
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Brett Erlich 🇺🇸
(@bretterlich) reported
this is almost as bad as a few broken windows in an apple store...
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Charlotte Holden
(@CEHolden_1) reported
For anyone trying to order a new laptop in lockdown, do not order via the apple store. I've had so much goddamn trouble trying to order a new laptop to write my thesis. The customer service I've had is abysmal (1/3)
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Samantha ❥
(@89ishandwritten) reported
no because if i can't fix my phone myself i can't get it fixed at the apple store till thursday
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DStv Nigeria
(@DStvNg) reported
@tobibatsgmailc1 With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Kiki043.....2/2
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West Midlands Network - stay safe, stay apart
(@WMNetwork) reported
@cenninbach However, the App is definitely operational and there are no issues with the Apple store, as the App is still available to download from there.