Apple Store

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Apple Store Outage Chart 12/24/2025 04:00

At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

  1. Website Down (55%)

    Website Down (55%)

  2. Errors (32%)

    Errors (32%)

  3. Sign in (14%)

    Sign in (14%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesBluffton Website Down
IndiaNew Delhi Sign in
United StatesStandish Errors
United StatesLos Angeles Errors
IndiaNew Delhi Website Down
United KingdomBlackburn Website Down
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • garyrfield Gary Field (@garyrfield) reported

    Had to take my iMac Pro into the Apple Store today for likely a replacement logic board. Very weird intermittent ethernet issue causing kernel_task to spike to 120%. Reboot fixes it. WI-FI continues to work. No syslogs. 😔

  • spicyysalma salma🇬🇭 (@spicyysalma) reported

    after calling @AppleSupport again, they told me to go to an apple store. there, they told me my computer was overheating (which i knew wasn’t the issue) and that i should reinstall the operating system on my own, and sent me home (2/5)

  • Domenick40 Domenico Quaranta (@Domenick40) reported

    @Apple hi! Autofocus doesn’t work properly on #iPhone13. Impossible to take a pic of ID docs or a close text. Apple Store couldn’t solve the trouble that every single 13 in the store presented, including mini except Pro. They proposed me a refund. I am very disappointed! FIX IT!

  • AecTofficial AECTofficial (@AecTofficial) reported

    @flipkartsupport OD223031923618834000 Pls cancel my order and issue refund, its enough of u guys. I don’t want any discount and will purchase from apple store nearby.

  • sexushouldtryit 𝐠𝐨𝐝𝐝𝐞𝐬𝐬 𝐬𝐞𝐱𝐭𝐚𝐬𝐲 (@sexushouldtryit) reported

    my ******* phones been broken all day & i just left the apple store so if youve imssged me today resend it bc i didnt get it

  • Kushagra_005 Kushagra Sharma (@Kushagra_005) reported

    @tim_cook Please open apple store in India . The sales service here is terrible. Authorised sellers are bad and don’t give offer benefits here .

  • NastyHerb Herb (@NastyHerb) reported

    @AppleSupport fix your apple store app, it says you can’t pickup anything even though you guys are in stock at the store it’s extremely annoying it’s been like this since the iPhone 13 came out

  • hail_papa mariiii (@hail_papa) reported

    if you have any photos of us, please send them to me cuz i just dont have anything anymore lmaoo and its lowkey very tragic and yes im breaking down in the apple store lmaoo

  • ItsMeBraydenOfc Brayden (@ItsMeBraydenOfc) reported

    @AppleSupport I am a nervous buyer, and I am looking into AirPods Pro. I've had trouble with EarPods in the past falling out, my question is- If they don't work with my ears, can I exchange them at an apple store for a refund or apple gift card?

  • RugRatStonker Rug$Rat_d_§tonker👌 (@RugRatStonker) reported

    @AgentUV yup signup was on apple store, they hacked it and the soft. engineers took it down

  • basicallyjaemin “daya” 🎃 (@basicallyjaemin) reported

    @allhallowsevve I went to the apple store to fix my phone bc it’s wonky as hell and they just restarted my whole phone 😭

  • iAm_LeaAdele Lee-Lee (@iAm_LeaAdele) reported

    @QuanieKaos I remember being at the Apple Store and they guy told me letting the computer, etc. battery go down is actually good for it rather than keeping it charged all day everyday…

  • rizalindis karyawan (@rizalindis) reported

    Tryna get the mini with signatures in apple store apps but ended it just because it takes too long to be arrived. Nope, money isn’t the problem.

  • spicyysalma salma🇬🇭 (@spicyysalma) reported

    this didn’t fix anything, so i went back to the apple store, but a different location. i told them i needed a new macbook, because i’m a college student and need a working computer (especially since i paid over $1k for a broken one) (3/5)

  • lulu16921656 lulu (@lulu16921656) reported

    @BelkinCares Good morning my name is Franco Livraghi leaving in Milano via Caduti di Marcinelle 12/b. I bought your screen protector ultraglass care of Apple store in Milan in July 2021. Yesterday I noticed that was broken. I ‘m sending you the photo waiting for your suggesting

  • LisaWiertel Lisa Wiertel (@LisaWiertel) reported

    Never felt so much as a boomer as going into an Apple store for the first time and having the 20 something employee fix my issue in less than a minute. #apple #boomer #embarrassing

  • jkc88_woofblah J (@jkc88_woofblah) reported

    @AppleSupport just got back from the apple store and they told me although my AirPods Pro are definitely affected by a sound issue and fall under the known international recall, they could not replace it bc I have moved countries?? What kind of service is that?

  • RJBrune Robert Brune (@RJBrune) reported

    @VZWSupport I've finally gotten in touch with someone that has sorted this issue out with Verizon. After days of dealing with this, the Verizon insurance Asurion covers the charge of fixing the phone at the Apple Store Then Verizon will replace the phone

  • RosieEvaMillard Rosie 🌙 (@RosieEvaMillard) reported

    After all the drama of not being able to get my new phone yesterday (first world problems, I know), I somehow lucked out and managed to buy it this morning, and travelled to an Apple store to collect it this afternoon.. eeek! 🤩

  • AliCore4 Ali-Core (@AliCore4) reported

    @droppopitchy walking down the apple store stairs

  • AmyleaC1 Miranda (@AmyleaC1) reported

    @lucylouwho2007 @ChuckCallesto I know I just researched it too - Apple took down the apps from the China apple store from pressure from CCP. At first I thought they did it everywhere - but it's still awful that they did it at all - and ours could be next.

  • ScottyP1063 ScottyP (@ScottyP1063) reported

    @Clovelly14 Hate it for ya, brother. Hate it! Did a video on it about a year ago..............lol........after it ALMOST happened to me, but the Apple Store was able to fix the reboot problem........but had an ENTIRE day to preempivtely suffer that same worrisome situation.

  • danielmoeck Daniel (@danielmoeck) reported

    @BlizzardCSEU_EN More server instances now. More than 300 players are waiting. #Diablo2 is not an apple store!

  • RJBrune Robert Brune (@RJBrune) reported

    During this #covid pandemic, Albany Crossgates Mall Verizon is only taking appointments, & #Verizon will only take calls Mon - Fri during business hrs It's shocking that their store is trying to punt my insured issue to an @Apple store which will charge me full price to repair

  • tarynation1 tarynation (@tarynation1) reported

    Thanks for reminding me that there isn’t an @Apple store down the road from me and I am dependent enough on your technology that a broken screen debilitates me so I have to get it fixed as soon as possible by anyone who has the screen. Very cool update 👍🏻

  • johngeorgedon John George K (@johngeorgedon) reported

    @JumboWorld @tim_cook Issue of non-commitment by local Apple Store (also a retailer) to full replacement of a factory defective laptop, as Jumbo Galleria Mall, UAE, is not an official Apple reseller. Does buck stop at the manufacturer or reseller? Consumers in a grey area.

  • markus_berndt Markus Berndt (@markus_berndt) reported

    @chrishlad Hm.. people are different. My first experience in an Apple store was terrible. Mainly due to the fact that you needed to have an appointment to talk to someone at the Genius bar, which I simply did not know. And there was no possibility to make an appointment at the store.

  • KingTruckerATL Google Gangster (@KingTruckerATL) reported

    @dominicojames @dalevon_digital After the way the people in the Apple store and Apple Support handled it yeah I'm selling it. I love my iPad but I'm good on the iPhone. I shouldn't have these issues on a $1200 phone. I need my phone to conduct business and scan paperwork with the cam. This thing is trash now.

  • AbiyBattleSpell Abiy BattleSpell (@AbiyBattleSpell) reported

    @madzisstacked Wouldn’t recommend alts cuz they either have pen jitter, are so budget they die quick or other issues. Mostly the pen dough. Cuz for iPads ur only really buying it for the pen cuz I’ll admit iPads are not very sturdy. But it’s easy to walk into a apple store to fix it so it’s ok

  • RockBisonMMXX SkyNet 🖤🦢 (@RockBisonMMXX) reported

    @selmp4 Thanks so much for these clips. I haven’t figured out how to airplay the multi view in full screen to my TV. I think my mid 2012 MacBook is just too old. 😜 I won’t have this problem come Dec. 😈 Santa will be making an early pit stop at the Apple Store.