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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (54%)
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Errors (33%)
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Sign in (13%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Machala |
Errors | |
 Hyattsville |
Errors | |
 João Pessoa |
Errors | |
| The Bronx |
Errors | |
 Pune |
Website Down | |
 Soisy-sous-Montmorency |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Anderson
(@RyanAspire) reported
@DanPierson @nocodelife Even though it’s out of warranty, I would still take it to an Apple store if you can - I’ve had similar issues in the past and been surprised about what they were able to do
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gguk⁷🥛✧•
(@taehymin) reported
@hobiiindior i had the same issue last year and went to apple store, they told me to use pressurized/compressed air cans !! and you can do it on your airpods itself too you’ll see the sound will be like the first day !!
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Berrycuda 🐟 Fatal Love AOTY
(@bbybarracuda) reported
@MushMaiden She did, and then I guess that phone is busted but she can't bother to drive a liiiiittle farther to go to the apple store to fix it 😐 so it's a big ordeal because she wants it to be
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Are We There, Yet?
(@larson_jenell) reported
@polotek I went to an apple store with a specific problem with software in 2018. I have used a Mac since apple II in 1982. The tech sat down and said ok do it. I said I don’t know how to get this done so show me. He said, “nope, that’s not how we do things here, you figure it out.
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Jeanette.G
(@musicislove127) reported
@booshmeister Makes sense , I've had bad customer service from Apple store in Burlington when they caused issues with my laptop by not installing a cable properly so was glad when limerage got a apple authorized seller / repairer for Mac computers
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Corbin King
(@corbincking) reported
@JLSteffaniak @Apple I used to work at the Apple store. I always felt bad knowing there’s nothing to be done for people stuck in these situations. Great security but slow turnaround and return to normal for the customer.
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brian sterba
(@SterbaBrian) reported
@ShyCutieMFC I have the 12pro max and nothing but problems. Wish I didn’t upgrade at this point. And of course it’s like a month wait to get into the Apple store to replace it.
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DStv Nigeria
(@DStvNg) reported
@ayodeletwitts With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Dami008
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ItsFlamesFrozen🔥❄️ (Commission are closed )
(@ItzFlamezFrozen) reported
@RedV4SK3_SRB I bought Minecraft their and if I login into my apple store account I will get Minecraft free cuz I bought in apple store and if I logging again I will get it free but I don’t have Apple Mac book
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DStv Nigeria
(@DStvNg) reported
@emmyportal With MyGOtv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Dami008
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𝕮𝖆𝖘𝖕𝖊𝖗 𝕽𝖊𝖊𝖉𝖘
(@CasperReeds) reported
@H3CZ This happened to me, took it to the apple store, got it back next day. Mine was an update issue.
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Kez
(@kez_michaels) reported
@SeanConnor @buildbox Hello. I have 4 apps on the Apple Store made by Buildbox. They were running fine up until around Christmas. When an ad is finished, all sfx get self disabled. Only the background music keeps playing. To fix it you have to quit the app and reboot it. 1/3
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adriana ◟̽◞̽
(@ANGELOFWALLS) reported
@IMPRINTXANNY if you go to the apple store i think i’ve seen people get one single airpod because the other one is broken hold on
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Orla Tinsley
(@orlatinsley) reported
I traded in my @Apple desktop when leaving US for @Apple store voucher. Now, after moving countries, @Apple says I can't use the voucher outside of the US. I've talked to them extensively about this but they can't provide a voucher for Ireland. Has anyone else had this issue?
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NORMAL GUY
(@mrdtmaurice) reported
@sentientsixp There is no apple store near me😓 would get down on a 4k copy of lotr, still haven't even set up my 4k tv I got 2 years ago.
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⧉ 𝔤𝔲𝔰𝔰𝔶
(@gusfenty) reported
i think my left airpod is broken but the apple store is closed bc of the lockdown and idk how to get it replaced :( my guarantee lasts for one more month
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DStv Nigeria
(@DStvNg) reported
@itz_hammed With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Dami008
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SUNOO DESERVES THE WORLD💙💙💙
(@ENHYPENARETHEB1) reported
Engenes it’s not even that hard to vote for ENHYPEN You just have to download the sma app on ur apple store/ google play, sign in and vote how many times you want. After that have a nice day!
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Sabrina Hasan
(@sabshasan) reported
@ryanbeckwith Are your stores actually closed? My laptop gave up over the summer, and when I ran into the store to see if they could fix it, I found that the Apple store here in NYC was great about safety precautions. If they have it in stock, I imagine it would be quick.
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Héctor E. Alcalá
(@Hector_E_Alcala) reported
@senorhettler Sounds like its an issue with the battery. The should be able to replace it at the apple store!
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imajez
(@imajez1) reported
@bryan_w_t @mrthangvu @verge I like to avoid upgrading OSX unless I have and always wait until bug fix 3-4 even then. I was advised by an Apple Store Genius to wait til bug fix 5. I also skip many alternate versions, Snow Leopard, Mountain Lion High Sierra were better than Leopard, Lion, Sierra for example.
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Alec
(@iamcurlyfriez) reported
@AppleSupport just spent 3 days asking me questions about my phone. Making me jump through hoops. Then their BIG advice was “go to the Apple store.” (Which is closed because virus) Your update made my microphone stop working. @Apple should fix it.
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West Midlands Network - stay safe, stay apart
(@WMNetwork) reported
@cenninbach However, the App is definitely operational and there are no issues with the Apple store, as the App is still available to download from there.
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hannah
(@HannahYoungxxx) reported
Not even bothered about the lockdown, I’m bothered about The Apple store cancelling my appointment to fix my phone the day before 😞😞😞😞
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vernisha
(@haloofhurt) reported
i finally have the money to fix my battery for my computer but the apple store is closed 🤪
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Heidi Ho
(@caribelli) reported
Shits getting real when even the Apple store shut down.
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#Warnock4Washington #VoteYourOssoff #VialsOfLife
(@angelamrogers) reported
@StatTradeEdge (I think I just felt a draft from a tiny rip in the space-time continuum.) Uh-oh. Oh! They can probably fix the space-time continuum at the Genius Bar inside Apple store...just needs one of those little patches. Can someone check on Farley? (Sorry. Fun with late gibberish.)
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Phil Hogan, CPA, CA, CPA (Colorado)
(@PhilHoganCPA) reported
@ParikPatelCFA I had this problem...this is how I fixed it: - visit apple store - buy a MacBook pro or air - donate your Dell XPS Problem fixed...
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mia morgan 💕
(@Cee_MoPINK) reported
My grandmother disabled her phone and the Apple store was no help. They got me all the way chopped, somebody better fix it
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SwaggChampp
(@ChamppSwagg) reported
I drove a hr to the apple store for them to tell me my computer is outdated, its a hardware issue, and they cant help me still 🙄