Apple Store status: access issues and outage reports
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Full Outage Map
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
- Website Down (41%)
- Errors (31%)
- Sign in (28%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Quito
|
Website Down | 1 day ago |
|
Guayaquil
|
Sign in | 2 days ago |
 New York City
|
Sign in | 3 days ago |
|
Malibu
|
Website Down | 5 days ago |
|
Houston
|
Errors | 8 days ago |
 Lille
|
Website Down | 8 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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big boochie (@bobothebozo) reported@rrevolutionn me telling the apple store employee i love you when he replaced my broken charger after his co worker said external damage wasn’t covered
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𝚝𝚑𝚎 𝚙𝚛𝚘𝚝𝚊𝚐𝚘𝚗𝚒𝚜𝚝 (@crwsyy) reported from Arlington, VirginiaWent to the Apple Store today down here in pentagon city. Almost every store I walked by had their employees calling out for your attention to come inside their store. Malls are dying y’all
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trexchard (@trexchard) reported@MarcoSuarez @Methodical_SC I went to their reserve store in the Empire State building. It was a mess. They had Apple Store-like Concierge service for a to-go order, with a server using a custom tablet that didn’t work. Was walked over to a register where another custie was dealing with the same thing.
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#Bitcoin #BTC #Alt #Crypto #ETH, #Gold #NFT (@CRYPT0N1TE) reported@ThisIsNuse And honestly, I also have an iPad Pro 2022 with M2 chip. The thing is a beast. But I DON'T like that it doesn't have Fortnite due to EPIC/Apple store feud. And I DON'T like how it is locked down and not customizable/sideload/hackable like Android. I also have Samsung watch, so.
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DStv Nigeria (@DStvNg) reported@idoman2 With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057
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madels🩹🧸🧃🫧 (@confettik1tty) reportedMY APPLE ID HAS THIS GLITCH WHERE IT THINKS IM FUCDKING 13 AND I CANT CHANGE THE AGE NO MATTER WHAT like we even tried to go to the apple store one time and get help BUT THEY COULDNT EVEN HELP
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MS858 (@Morr645) reported@ATT Hey AT&T - when are you going to fix the major delay receiving texting issue you are having with many iPhone users? Known widespread issue - talk to any Apple Store technician. About to drop you after 20 years of being your customer. And so will many. When is the fox coming???
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Penguin 🅰️(IQ=39) (@TheRealP3NGUIN) reported@vladgeorgescu Same thing happened to me when I dumped whole bottle of soda on keyboard of a brand new MacBook I brought it to the Apple Store ask them if they can fix it and how much it’d cost and they just replaced it with a brand new one. That was back in 2015 and when Apple care did exist, and I didn’t have Apple care. I guess we can say Apple do care
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DStv Nigeria (@DStvNg) reported@NICKY_D_LIVELYS With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057
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r0cks (@r0cksss_) reported@leynax0 I am currently ubering to the nearest Apple Store. They won’t hold me down like this
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Piyush Jain (@piyushsjain) reported@ProfessorCardz Don’t go for local replacement. The phone may face other issues like freezing, boot fix etc. my wife’s phone had similar issues as it replaced by a local shop. Get it Replaced from Apple Store if you plan to use the phone for 1.5-2 years. Else exchange at a new launch.
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ClairBear (@clair_2020) reported@VeryHelpers hi how would I go about getting a receipt from an order I made at the end of January? It’s an Apple Watch but I need to take it to Apple Store for an issue
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HoodStoryteller✨ (@DatDamnJenay) reported@reddwiththefade its not on the apple store anymore it got taken down but it still works fa us who got it downloaded
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Elaine Lindberg (@egl1646) reported@InvestigatorCps @Apple Lucky to live in Portland (OR) where I go to the Apple Store and buy directly from them and take issues to them. Unfortunately most cities don’t have an actual store that gives you this option.
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C_MURRAY♑️ (@CMURRAY68196784) reportedAfter upgrading to the latest MacOS, my MacBook Pro became incredibly slow. I tried various restarting techniques and cleaning options, but nothing seemed to help.I decided to take my MacBook Pro to a nearby Apple store for diagnosis.
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Suresh Sharma (@SureshS03246564) reported@AppleSupport I am using iPhone 16 pro.After updating to IOS 26.4, I am facing network issues. I visited Dwarka Future world Retail pvt ltd and unicorn Apple Store at pacific mall Subhas Nagar Delhi, but they sent me back without even checking my phone.Please help resolve this.
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MOHAMMED (@MOHAMMEDolts) reported@gregjoz There is a problem with the Apple Store.
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Vodafone UK (@VodafoneUK) reported@CBMullins83 If you're able to login online Chris. Have you tried making sure your phone is on the latest update and uninstalling the MyVodafone app and installing the latest version from the Apple store/Google Play store? Shu
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Akshar Patel (@Axr_patel) reported@Apple @AppleSupport . Support just keeps saying i have to go to a different apple store to get the issue resolved. I live 130km away from the second nearest apple authorized repair store. No help from apple. Really poor service.
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Dian Gomez (@DianGomez15) reportedI'm super disappointed that my .5 won't trigger; brought it into the Apple store and said I need to replace the camera unit. It's all in tact with no cracks. Hoping this might be a recall in the future. Has anyone else had this issue?
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Fig 💫 (@mayafeysgf) reported@milkxncooki3s Right :(( and if literally anything in the world goes wrong you cant fix it anywhere but the apple store or they'll lock you out or smth, so for fixes that are actually affordable you have to pay an inflated price Theyre rlly so greedy, these prices dont match the products at all
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Scott Tman (@TheBaseballIDK) reported@TCL_USA Why did TCL take down the IPQ calibration app from the Play store and Apple Store? Seems no one from TCL wants to answer this question 🤦
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N K E C H I N Y E R E! (@nkaynnaji) reportedWhat Apple Store didn’t know is that, I’m not the problem but @ZenithBank This bank is so useless that you can’t even reach them through their customer care line or their social media handles to complain. They have systematically turnoff every means of communication It’s crazy!
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Tech in Cheek (@jackyharuhiko) reported@vladgeorgescu The ambient light sensor of my 17 Pro Max was not working and I brought the phone to the Apple Store. They tried everything, replacing the screen, resetting settings, I used several hours to convince them to reluctantly replace the phone. They just aren’t the same now.
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Mahyar McDonald (@mahyarm8) reportedI went to an apple store to fix this, and it was a pretty quick fix at the shop, about 15m. They can replace individual keys now and don't need your username / password, so no wipes or backups needed.
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Portland’s Stray Cat (@PortlandStray) reported@ExpatPortland @DAMikeSchmidt @MultCoDA The list goes on and on. The most striking example of his failure if the fence around the Apple Store downtown and the numerous businesses that have picked up and moved… or shut down completely.
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Ari (@galvan2195) reportedMy phone got stuck on a reboot loop so now i have to take it to the apple store later and hopefully they can fix it 😭. If not, im most likely losing all my contacts and photos cuz i never backup my phone 😭😭
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DStv Nigeria (@DStvNg) reported@SUagbaoje With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057
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Armand Wilhelm (@ArmandWilhelm) reported@TwitterSupport @TwitterBlue My Twitter Blue subscription is not working and not activated. I already paid with the Apple store. 😢Can somebody help me?
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Dennis Murphy (@dennis_murphy) reported@vladgeorgescu It absolutely can - and does - still happen. Had a problem while traveling with my son’s AirPod Pros. One of them gave us nothing but static. Made a same day appointment at the Apple Store. Wait was unusually long - almost 25 minutes. Manager came over and asked what we were waiting for .. I explained it to him, he (literally) went over to a shelf, handed me a new pair of AirPod Pros, said “Sorry we kept you waiting - let me just record the serial # off the new box so I can go in the back and add AppleCare. You have a fantastic day.” And that was that. Walked out with a completely new set of AirPod Pros, no cost, and with an AppleCare extension to boot. Had a good friend a few (short) years ago bring in an iMac for a drive replacement …. they called him the next day, someone accidentally dropped it off the desk. So they told him to come on in to the store and pick out any iMac model he wanted. Gratis. Customer service still lives at Apple.