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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (51%)
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Errors (33%)
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Sign in (16%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Errors | ||
| Website Down | ||
| Website Down | ||
| Sign in | ||
| Errors | ||
| Website Down |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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katiejames
(@katie_james81) reported
someone stole my debit card info and bought perfume and little boy clothes… at least hit the Apple store if I’m going through all this trouble?
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j
(@dumpong) reported
Waiting in line for the glitch core bath room. I’m at the apple store where is the apple?
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Nick Sparks
(@nsparks360) reported
@SpecialEd unless said individuals would have broken into said apple store
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Arthur Dieduksman
(@artje60) reported
@AppleSupport I have a macbook that I have updated to but now my macbook doesn't work anymore. wanted at 2 apple store and now the 661-02252 Logic Board,ETSI, 1.2GHz, 512GB appears to be broken. that repair would cost me 673.29 euro. think this is ridiculous
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Shimanti
(@ShimantiG) reported
@GoloisaNinja I already bought the 2020 M1 MB Air for cafe hopping. It’s lightweight, efficient and might be better than my 16”. The 16” MB Pro is my desktop model… It was having issues. Once inside an Apple store, it’s hard not to be envious and buy something.
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Andrew Westgarth
(@apwestgarth) reported
@peteri The Apple store suggested the sim release tool last time I had that issue, at least it’s blunt so less likely to scratch maybe?
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ericky n foo
(@psychwardtrolls) reported
I’m shamed every time I go to the apple store for a fix
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WTBdozie
(@WBdozie) reported
@RobTopGames Hey @RobTopGames can you fix the bug in the apple store and update all versions of geometry dash. It is not allowing me to play geometry dash on iOS 15. Please fix this.
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Leon Kluthausen
(@LGKluthausen) reported
@GooberandBuddy @SnazzyQ So if people are not supposed to have stuff this fast, should apple not be selling it? I've seen people just go to the apple store and buy the new MacBook Pro. So they will have this problem too. Should they wait too, even if they waited till the refresh to update?
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D
(@ihateyallfrfr) reported
@VersaceRivera Normal. You can also hold the volume down and lock button for about 15 seconds and it’ll force the phone off. But if neither of those work you will need to make an appointment at either geek squad or the apple store and have the entire display replaced.
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#HGVShortage
(@redeader) reported
@GoldstarTLTD When can I come down and check out your great trucks, I might have to have my IPad repaired at @Apple store Thurrock soon , could kill two birds with one stone
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Kendra Heart 🎀🌙
(@kendraheart__) reported
The lady at the apple store said that its a common problem and it might just be replaced if they cant fix it, yaaas!
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ᏖᏒᏋ🥀
(@_TreDavis) reported
Tryna burn down the local apple store
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James Atkinson
(@jimmyjamesuk123) reported
@VadimYuryev @AAPLTree Wow, interesting. I wonder if there are still some software issues. I tried one at the Apple store earlier and was surprised when using handbrake. Hardware encoding of hevc was very similar to software encoding. Must be an issue.
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The Gold Lions
(@thegoldlions) reported
So I like to boast that I'll ditch my iPhone for a folding Android device one day. Problem is I have no desire to leave iOS, the appeal of the Apple ecosystem is very real, and being able to service my iPhone immediately at an Apple store is HUGELY important.
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ᴺᴼᵀConnor Fogarty+ ✊🏻✊🏼✊🏽✊🏾✊🏿
(@CDFman) reported
@scott_s3 @Vyyyper Also why not go to the apple store and pic it up thats what I did with my AirPods put the order in this morning and went down and got them.
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Caitlyn Carlson
(@carlson_cait) reported
@david_a_zimmerm I had this issue with my computer last year--take it to the Apple store if it keeps happening. There's an issue with this model that sometimes the keyboard goes out. (They replaced mine and it's worked perfectly since.)
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Rafael de-la-ghetto
(@CHVSEN_CVSH) reported
Went to the Apple store a couple of days ago to get my phone fixed and they told me nothing can fix this phone. I get to my job a couple of days after and hook up my phone to a computer here and wallah, it’s back working.
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𝖌𝖆𝖇𝖊 🏳️🌈
(@TheGabeV) reported
Im at the Apple store and their system is down so they can’t give me my MacBook. Im *THIS* close to having a meltdown 😭
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Nico The ***
(@smolchubbydum) reported
Probably gonna visit my local Apple Store the next days, have too many problems with my ✨3000€ WORKING MASHINE✨ But first im gonna try to find some help online
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🕸🎃Hunter4278 🎃🕸
(@Hunter42781) reported
@WeagolntheWolf Uhm.. may have to go to an Apple Store and see if they can fix it
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W
(@PhoOakley) reported
from
Cerritos, California
@Apple here I am at the Apple Store in the Los Cerritos Mall, still waiting for my 4:00 appt that they took 15 minutes to check me in. Now, 22 min later, not a single tech has come to do what was promised after multiple attempts to rectify this problem
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Niranjan Kulkarni
(@kulkarnin033) reported
Dear @Apple the after sale service is not good in India. Please setup an authentic apple store to solve our problems. These so called authorised service centres are not good enough. Please check on YouTube for people complaining about this.
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Crimmer
(@1NationUndrwood) reported
@IAmSolo23 SMC if busted is $100 fix at Apple store, I was bitter when they wouldn’t just sell me the ******* cable and had to do it themselves.
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matty (they/them)
(@mthwsih) reported
y’all remember when i shot my shot at the cute apple store guy through my customer feedback survey and never heard from him 😭😭😭 down terrible
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Zero ♠️👽🍰💜
(@thefatdrake) reported
*grumbles* just got my AirPods Max back from @Apple “repair” and the same issue is happening. Gonna take it back again to the Apple store. Currently wouldn’t recommend these to anyone.
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Jamrock ✊🏼🍩📖
(@jamrock) reported
Meanwhile the Pros need a trip to the Apple Store as one has stopped working and, once fixed, I think I will pass them down not the AirPod 2s.
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Shiva
(@Shiva13786935) reported
@investvoyager unable to update app from apple store. And unable to see our portfolio. Everytime we login it’s asking us to update app and when we click update on App Store app is continuously trying to download. Any quick resolution would help.
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Brian Whitfield
(@brian_wxyz) reported
from
Austin, Texas
Going to the Apple store to investigate app bar on the new MBP. It looks hacky af as a desktop OS so I’m curious to see what breaks. I saw a few pictures hinting at display issues around the notch which could be an issue down after long term use.
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Six Feet of Separation
(@RobertHartwig3) reported
@AmyAThatcher @davenewworld_2 My wife’s second cousin was in the mall at the time. Fortunately, she was in the Apple store, which they locked down immediately when shots rang out. That brings to four the number of people we personally know who have witnessed mass shootings. Four separate events. Unbelievable.