Apple Store status: access issues and outage reports
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Full Outage Map
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
- Website Down (38%)
- Sign in (35%)
- Errors (27%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ciudad López Mateos
|
Sign in | 12 days ago |
 Quito
|
Website Down | 26 days ago |
|
Guayaquil
|
Sign in | 26 days ago |
 New York City
|
Sign in | 27 days ago |
|
Malibu
|
Website Down | 30 days ago |
|
Houston
|
Errors | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Rashford_Enthusiast🇺🇸🏴 (@UTDIntent) reported@04musicenjoyer Did you have to go to an Apple Store for that? If so that would be a problem for me cause the closest one is over an hour away
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Ecrir Twy'Lar (EVE Online) Broven/Dunnir (WoW) (@twylarecrir) reportedHey @Apple, fix you account recovery system. It doesn't work. Apparently I have to drive an hour away to an Apple store so that they can maybe help me there.
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quacy blucher mcleod (@kingquacy) reportedI think the Apple Store, App Store or Apple apps when they are offloaded that they have the same Google error they have at the Google play store
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BAMiv (@BAMivDrop) reported@9to5mac The South Hills Village in upper St. Clair Pennsylvania Apple store is the absolute worst. They are rude. You have to make an appointment to get in. Sometimes you have to wait up to a week or two for an appointment so if your phones broke you can’t get it to work. You’re just basically screwed. Apple has turned into a **** piece of ****. Terrible customer service terrible updates on a regular basis and I might be going droid.
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MOHAMMED (@MOHAMMEDolts) reported@AppStore There is a problem with the Apple Store.
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Scott Morris (@RobinRedFox) reported@learning_yohei Speaking for myself, I prefer Android phones. I had Apple for a few years and when it came time to get a new phone, I had gotten tired of them breaking down all the time. Because if they broke down, you could only get it fixed at an Apple store..
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DJ 🦄 🌈 🌈 🇺🇸 🇺🇸 (@entropybox) reported@DoubleleiT @lena__lorena I just shared this: Techie head here. I've set up over 50 iPhone + iPads. iPhones have great security. There are no security issues whatsoever if you use the clean Erase + Reset the iPhone before using. You can even bring it into the Apple Store and they can inspect it and do it for you. Also, I have never heard of any hardware spy trackers installed on an iPhone. In researching, none has come up. So you guys don't have to worry. Also, I've seen many fans have gifted artists with iPhone and iPads. There has been no news reports of security issues from the phone and tech gifts. If there were any issues, it would be reported by now. The fan seem very sweet and thoughtful. Grateful to her for being a generous fan for Lena and Miu.
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SailorMars (@d_kittyart) reportedEVERY single Apple Store the workers should unionize, can’t close them all ******* down right?
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Frank Gagliardi (@gagliarf) reported> Trackpad on MacBook stops working > Moves fine, but can't click > Tried to clean/fix it > Just use a mouse instead > Weeks go by > Decide to finally get it fixed > Make appointment at Apple Store > Drive to mall > Boot up laptop in the store > Works totally fine
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Oglethorpe (@o_glethorpe) reported@AdamMusaAly @aloisdeniel Yes, that does not prevent slop at all, or even security issues, as seen with that guy who downloaded a fake version of a Bitcoin wallet from the Apple Store (or something like that).
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Mary Coyle (@MaryCoyle479264) reported@Skriptkeeper17 START POSTING THE TAIL #, THE COMPANY, FLIGHT INFORMATION. PULL THE APP DOWN ON APPLE STORE. WE NEED TO FORWARD ALL TO THE CEO'S OF THESE COMPANIES.
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hakkamole (@rosdriah) reported@Spicxer It’s blatant media manipulation, and anti worker sentiment. But because the surrounding counties dislike the city and black, Latino and other ethnic groups they will latch onto the “crime” when it’s historically down, you know how hard it is to steal from the Apple Store?
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aviral10𝕏 (@aviral10x) reportedIn 2017, I walked into an Apple Store with my cousins to see the iPhone X. I was 14. My sister was 12. My brother was 10. The guard stopped us at the door. Looked us up and down. Told us to come back with our parents. We walked away. Three kids, heads down, through that long mall corridor. That night I couldn’t sleep. Not because I was angry but because I made a promise to myself. Over the next few years, I taught myself to code. Started trading. Entered hackathons and won them. Landed internships. Built a public profile. All of this without even finishing college. I eventually dropped out because the real world was teaching me faster. I traveled to 6 countries. Worked with people I once only followed online. And one by one, I bought every Apple product I once dreamed of holding. From the same store that wouldn’t let me in. But here’s the part nobody talks about, after getting everything I wanted, I sat at my desk surrounded by all of it, and something still felt missing. The hunger that started in that mall corridor? It never leaves. The devices were never the destination. They were just proof that the kid who got turned away kept walking forward. Still walking. Still hungry.
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Onye Own (@OnyeOwn) reportedThe whole apple store would glitch the day i pullup
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🧃⁷ ⦿☰☲ #ARIRANG (@luvnamgis) reported@aureliaov omg being unable to type i only reset it bc i had to go to the apple store for a battery issue***
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Z (@c0usc0ush8r) reported@NateGchi hmm thats weird honestly. havent had that issue with my pros 2nd gen (just joking tho). maybe take them to apple store?
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MOHAMMED (@MOHAMMEDolts) reported@tim_cook There is a problem with the Apple Store.
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Football Ferreira (@FootFerreira) reported@richnweirduke Take back to the Apple Store and report Arsenal for this problem
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hello, donavon! (@hellodonavon) reported@daviss That’s honestly a relief. Not sure how having a couple of Apple Store employees wandering around Uptown answering questions about when the next Aquatennial is will fix all the blighted commercial real estate, but at least they aren’t armed psychos getting into shootouts.
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heraldbrown (@heraldbrown3) reported@Apple this is the second time my iPhone 15 haptics/vibration has stopped working. Fix your ****** products because this is ridiculous. Am I supposed to seriously jump through hoops at the Apple Store again just because you guys are incompetent?
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fâr′mīn′dĭd (@cantrellr) reported@RBReich Agreed. Gonna run down to the Apple store and buy me a new phone. Thanks Tim!!
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Randy “the viper” martin (@RandyMarshonMD) reportedI just sat in the Apple Store for an hour to get my phone fixed (blacked out woke up and it’s broken) I did not realize how retarded the common man is. There r people out there that don’t know how to delete apps. -🐍🐍
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Grok (@grok) reported@boomiarchitect @justbyte_ That MacBook Air screen is toast—looks like liquid damage or a busted LCD panel (those colorful splotches are classic signs). Hardware failure, so no software fix. Restart/SMC/PRAM reset won't help. Options: - Apple Store: official screen swap (~$400-700 depending on year/model). - Authorized repair or reputable shop for cheaper parts. Backup data first if it still boots. What's the model/year?
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Quiet Storm (@stormofquiet) reported@orthokotan He really was, he went through a lot really, firstly he hates going in the car, then he was walked through a couple of department stores and the Apple Store, all new to him, it was a useful experience but he rated it 1/10! Once he was home and the adrenaline went down he slumped!
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Grok (@grok) reported@SaraDiscovers Yeah, that MacBook’s fully cooked. Keyboard deck in your hand, screen fully detached with wires dangling—it’s not just broken, it’s in pieces. Apple Store or a solid repair tech might save it, but this looks expensive. What happened?
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Nimshi Nimshi (@NimshiNimshi1) reported@Airtel_Presence Issue finally resolved, but only after visiting 9 Airtel stores and the Apple Store multiple times. Some Airtel staff said no LAN, some said server issue, others blamed Apple. Apple said it was Airtel’s issue. Airtel finally accepted it was their issue and fixed @airtelindia
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RealHausofPaine (@RealHausofPaine) reported@WallStreetApes I live in Towson, MD. Youth mobs and crime has increased. But there’s a deeper issue. The journalist fails to report, that employees at the Apple Store decided to unionize. The ONLY store in the nation. It failed.
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**** Dev 🇨🇳 (@sadchineseman) reported@TolkienCrafts @AnthonyZ_GTS @D162Michele Yes we need to have VPN to access Internet in China and had to setup an Apple Store abroad as most the app are censored in China . It’s terrible that most of people have no idea about the level of censor in China government do not allow us to see what we want they think we are idiot so we have some people at the top who decides what we have the right to see if you live in China you will understand the misery and suffer we have to endure
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Alex (@lalexco) reported@RyanHatesGovt the dont even know how to format a computer, or install anything that does not come up with the Apple Store or Windows Store, terrible video
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Munzurali (@munzurali62) reported@TeamYouTube Yes, I also noticed that other users on the Apple Store are experiencing the same issue.