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Apple Store status: access issues and outage reports

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Full Outage Map

The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

  • 43% Errors (43%)
  • 29% Sign in (29%)
  • 29% Website Down (29%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

CityProblem TypeReport Time
Billy-Montigny Sign in 7 days ago
Nantes Website Down 1 month ago
Capitólio Errors 1 month ago
Adelaide Errors 1 month ago
Ahmedabad Sign in 1 month ago
Ahmedabad Website Down 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • poshpwesh
    iamprecious (@poshpwesh) reported

    @kenkenlewu Using the m5 till date, no issues Swore never to buy gadgets from Asaba again, I’d always get from Apple Store abroad I was so traumatized all through that period

  • CLAIRVAUXVT
    ✨ 𝘾𝙡𝙖𝙞𝙧𝙑𝙏 ( #BringBackValko !! ) (@CLAIRVAUXVT) reported

    ITS 6 OR 0 WOLF FAMILY! KEEP GOING! LEAVE YOUR REVIEWS ON THE APPLE STORE! 👏 GET 👏 THAT 👏 NUMBER 👏 DOWN! THIS IS BLACKOUT DAY ❌ DON'T LOG INTO LADS ❌DON'T SPEND ANY MONEY ❌ DON'T MENTION LADS IN TAGS ❌ BOMBARD THE HASHTAG #BRINGBACKVALKO! DRINK WATER, FAM!

  • hybrid_lfc
    HyBrid LFC🛡️🔴 (@hybrid_lfc) reported

    Telegram will still come back to the Apple Store. This happened around 2018 and is definitely a glitch. People will create unnecessary agendas from it right now.

  • Lone_Star_Heat
    Texas🔥Heat (@Lone_Star_Heat) reported

    @C_inspecto @EricSpracklen @Apple I've had an iPhone 5, 6, and 7. I've also had a Galaxy S3, two S8's, and now have an S22. Hands down, Androids are far better if not only for the easy of use and the fact that they're not chained to the Play Store like iPhones are to the Apple Store.

  • ettiennepercy
    Ettienne (@ettiennepercy) reported

    does anyone else remember when @Apple was a good company with great products? back when apple store associates used to help you with your issues instead of upselling? back when their devices used to work properly for longer than 6-12 months? when they use to innovate technology?

  • hitesh1307
    hitesh chaudhary (@hitesh1307) reported

    @tim_cook, I never expected this from Apple. After an Apple Store visit and multiple support calls over months, I’m still being told my iPhone 17 Pro has “no issues” because they’re intermittent. This is unacceptable. Case #102876848444 @AppleSupport

  • jabbermay
    jabbermay (@jabbermay) reported

    @keepindeepspace 2024 & 2025 VIP as well and I'll be sending a similar message tomorrow. I've already begun the refund process through Google Play Store and they said they're collecting data on developer issues like this, so I encourage you to reach out to them (or Apple Store) as well.

  • lexie20A
    Lexie (@lexie20A) reported

    @spiritchihiro MacBook Pro a few months ago. Told myself I’m walking out of the Apple Store tomorrow, with a working MacBook Pro (mine was broken and I had no money to get it fixed or buy a new one). Couldn’t be fixed. So my Mum just said there and then I’ll buy you a new one, and she did?

  • andyhtran_
    Andy Tran (@andyhtran_) reported

    Apple support has gone down the gutter. AppleCare+ doesn't help either. Waste of money My airpod pro 3 has a hardware defect where the right pod inner hardware starts to shuffle on long runs They denied my warranty claim because their 'test' didn't detect anything in a stationary environment I had an appt at the Apple Store scheduled but it took 30 mins to chat with someone. Another 30 minutes to chat with a manager All for them to say they can't help and that their test was rigorous enough to simulate my 'long run' use case. Sure I could've sworn that their Support used to be much better! Maybe it's location dependent

  • mimcee
    mimcee (@mimcee) reported

    @tim_cook How so!? #AppleSucks because you guys still haven’t resolved my Apple Store issue???!!!!

  • Lau_33847
    Lau - CEO of Adam’s wing floof (@Lau_33847) reported

    Guess who has to bring her tablet into an apple store because the damn thing won’t stop shutting down and restarting for no reason 🤪 There’s at least $200 down the drain on a new battery (which I think is the main cause of the problems) if they do find something wrong with it 🤑

  • zebrinaholmes
    RedDevil (@zebrinaholmes) reported

    @HOUSEPORN___ This is how I almost fell down the stairs at the Apple Store downtown in Union Square out here in San Francisco because why are the stairs made of glass see-through tell this day I’m still super cautious of going up and down

  • kutaiuranium
    i think (@kutaiuranium) reported

    going to the apple store and asking if they can fix my leapfrog

  • DavidBr35205455
    David Bromley (@DavidBr35205455) reported

    @Apple - Has anyone fixed charging port problem on I- Pad. Hard to pay 1300. + for pro and port fouls up. Then Apple Store wants to chg 30 -40 % of orig price to repair ! Until they fix this or have charging pad like phone - it’s a expensive paperweight, lost sales,@tim_cook

  • kreativesky
    Kofi Yeboah (@kreativesky) reported

    Laptop overheating again…to the Apple Store I go 😭 can’t afford to not fix it this week

  • VerdeSelvans
    Bradley (@VerdeSelvans) reported

    Just wanted to share an update regarding this issue. I spoke with one of Apple's Senior Advisors in Indonesia, and they explained that my replacement request couldn't be approved because Indonesia doesn't have an Apple Store—only Apple Authorized Service Provider. The Apple Authorized Service Provider denies to replace my phone. They suggested that I visit an Apple Store in Singapore or Malaysia instead, as those are the closest countries to me with official Apple Stores, and they should be able to replace my phone there. Will I fly to Singapore or Malaysia just for a replacement? Definitely not. Plane tickets aren't cheap these days. I'll treat this as a lesson learned, and hopefully it can be a lesson for you guys too—especially if you live in Indonesia or another country without an Apple Store. Do I blame Apple? No. They actually offered to replace my phone from the very beginning, but I chose not to accept it. That said, I really wish Apple would open an official Apple Store here in Indonesia.

  • ArtsArtssmity
    ArtsDoc (@ArtsArtssmity) reported

    @BradTechh My tablet. However apples made the same mistake of all the other digital companies 2010. older instructional material that was degraded to the level of the Gutenberg Bible as compared to the user-friendly era, the leaders of which was Steve Jobs. Following that engineering and programmers produce most of the educational material it’s got awful. It’s composed of thousands of variables that are programmer constructed and link nill sure even the associated English words. Just just write down the steps for something as simple as user face identification it’s buried five pages under God knows words that have to be learned as a foreign language and still none of them are intuitively connected the number one big thing that could really swing Apple around would be an elegant review and complete revision of their instructional material for their wonderful machines that are so complex that they should bend over backwards to make their instructions, palatable or intuitive. You’ll notice that most of the major medical schools and nearly all of the engineering and advanced school Prestigious aggressively is auditory, visual, interactive, curriculum components, extensively. Apple’s approach breaks the number one rule “ The medium is the message”. Just go to Apple Store and watch who’s who’s really teaching neophytes. You’ll see clusters of friends doing just that kind of teaching, but notice that the books and the instructional material and the online stuff is avoided. One small group of special education specialist could convert it to easily absorbable. I bet that would increase our market share 25%.

  • _champs4
    Champs ♞ (@_champs4) reported

    Telegram will be back on the Apple store, It's a little glitch from the App store team.

  • RuriAzure_
    Azure🩵 (Coms open) (@RuriAzure_) reported

    2 Like in Germany GPlaystore, there is nothing there. Even ******* Apple store got nothing. It was a mistake, an error. They forgot to remove that notice because of the recent events. Cant you all ******* stop, use your brains, and breathe?

  • LingqingM
    Ling Qing Meng (@LingqingM) reported

    Just got an official Apple Store Keyboard with the fingerprint reader. The thing with Macbooks is that the moment you lose AppleCare for them and the keyboard breaks, there is ZERO way to fix said keyboard. (Hidden secret of Macbook keyboard explaining why in comments) So when at home use your peripherals you extend the life of your on-laptop keyboard when you obviously have to use it when traveling.

  • bsbr666
    #1 Comcast Fan (@bsbr666) reported

    @_UncleMax @jakebrodes yesterday's **** let me cool out and slow it down and work on songs or whatever. today's just chucks my resting heart rate up to 130bpm while rendering me a non-verbal demon. give me mid 00s beasters from my neighbor's porch over that 25% THC **** they sell at the Apple store.

  • lsmagin
    Lev Smagin (@lsmagin) reported

    @chromatique Too early to tell, they have the new update approved by Apple Store days ago. Must be some sort of error

  • humble_diva81
    Ms. Humble Diva (@humble_diva81) reported

    @jolissaxo_ I cried bc after my dad died all I had were his voicemails. Went to the apple store bc I had an issue with my phone , the worker reset my phone without asking me. The way I bawled in that store! I would've kept my phone broken to never lose those. This one had me in my feelings!

  • theShaLandis
    Daniella Sior’ (@theShaLandis) reported

    @MelaninBeaute_ Yessss, i know because i worked for at&t. I just wish we had an Apple Store down here.

  • MarneyBoba
    🐈 Marney 🐈 - am forgetful housecat meow~ (@MarneyBoba) reported

    @rk9466 @faezznaq Lol, apple store peeps managed to fix it so I get to save moolah

  • octainebg
    Octaine (@octainebg) reported

    @that_john_doe @aaronp613 Firstly these device are obsolete now, second the firmware that was unsigned was the newest one for the model not some old firmware Also iPhone's slow down and overheat when the battery is bad, change that battery in an Authorized Service or Apple Store and see performance go up

  • ethernetdog
    Asahi Lovehart (@ethernetdog) reported

    @luciascarlet it really isnt 😭😭 i tried it at an apple store honestly expecting to like it but dear god it sucks 😭 and the click feels terrible

  • KAZynstry
    Kool-Aid McZynstry (@KAZynstry) reported

    KAMs Thursday and it’s not even 2 pm: 5 hours working in the same air quality Chinese kids make Nike shoes in AT&T store to fix phone: $425 for new phone Apple Store: 90 minute wait to be told $400 repair Currently eating chick fil a to suppress my crashout

  • hybrid_lfc
    HyBrid LFC🛡️🔴 (@hybrid_lfc) reported

    Telegram will still come back to the Apple Store. This happened around 2018 and is definitely a glitch. I think they owing Appe

  • _iadorewomenn
    Bee Bee (@_iadorewomenn) reported

    Imma make it to the Apple Store way before my apt time … they just need to take me fix the problem so i can go