Apple Store status: access issues and outage reports
Some problems detected
Users are reporting problems related to: website down, errors and sign in.
Full Outage Map
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 12: Problems at Apple Store
Apple Store is having issues since 01:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
- Website Down (41%)
- Errors (31%)
- Sign in (28%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Quito
|
Website Down | 3 days ago |
|
Guayaquil
|
Sign in | 3 days ago |
 New York City
|
Sign in | 4 days ago |
|
Malibu
|
Website Down | 7 days ago |
|
Houston
|
Errors | 10 days ago |
 Lille
|
Website Down | 10 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Oluwasegun 🇳🇬 (@stqinless_) reportedMy bosses don already Dey call me because of this post… I won’t take it down… until the bigot lady is disciplined by the Company… Let’s all be mad… I will even be the one that will start writing the bad reviews on Apple Store!!!
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🪽𝔼𝕧𝕖 🪽 (@wonderful_eve) reported@susuremaseduh Yes I’m really disappointed to still see it at 4.6 stars in the Apple Store.. people need to not only email them and respond to their satisfaction survey but bomb them with negative reviews to tell other people not to download until they fix things and to get NE’s attention.
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stephany (@s13ph4n7) reportedim bouta walk into an apple store show them my phone storage w/ “system data” taking 60% of my phone storage + growing and if they dont tell me what it is and fix it I’ll immediately throw it at their stupid glass window and leave
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Clingdaddy (@Clingdaddy1) reported@vladgeorgescu The Apple Store did the same thing for the Apple Store did the same thing for me in 2019 when my MacBook Pro 2013 kept crashing and they couldn’t fix it even though they replaced every part in the laptop. It took months. They finally said, “you were so patient, we are going to give you a we 2019 replacement.” The repairs cost me about $1,000, but the new MacBook would’ve been $3500. I’m still using it and appreciate what they did very much.
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Yash Thakrar (@yashthakrar1996) reportedApple Store Down Ahead of Yellow iPhone 14 and iPhone 14 Plus Pre-Orders
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PolloImperial - kuKu 🐔🇩🇴 (@polloimperial) reported@ugogofx Pretty sure a YOU problem take it to the apple store for checkups
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DStv Nigeria (@DStvNg) reported@OluwamayowaEno3 With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057
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Kyatto Sky (@k_ttor) reported@ugogofx Take it to Apple Store, I had a M1 Pro, 16GB, never lagging, not issues at all, even some times the battery lasted an entire week
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DStv Nigeria (@DStvNg) reported@SUagbaoje With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057
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DStv Nigeria (@DStvNg) reported@Katyems With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057
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DStv Nigeria (@DStvNg) reported@Danielbrown864 With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057
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aviral10𝕏 (@aviral10x) reportedIn 2017, I walked into an Apple Store with my cousins to see the iPhone X. I was 14. My sister was 12. My brother was 10. The guard stopped us at the door. Looked us up and down. Told us to come back with our parents. We walked away. Three kids, heads down, through that long mall corridor. That night I couldn’t sleep. Not because I was angry but because I made a promise to myself. Over the next few years, I taught myself to code. Started trading. Entered hackathons and won them. Landed internships. Built a public profile. All of this without even finishing college. I eventually dropped out because the real world was teaching me faster. I traveled to 6 countries. Worked with people I once only followed online. And one by one, I bought every Apple product I once dreamed of holding. From the same store that wouldn’t let me in. But here’s the part nobody talks about, after getting everything I wanted, I sat at my desk surrounded by all of it, and something still felt missing. The hunger that started in that mall corridor? It never leaves. The devices were never the destination. They were just proof that the kid who got turned away kept walking forward. Still walking. Still hungry.
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Scott Tman (@TheBaseballIDK) reported@TCL_USA Why did TCL take down the IPQ calibration app from the Play store and Apple Store? Seems no one from TCL wants to answer this question 🤦
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Island Life (@galaxy_orion) reported@unusual_whales @AndersorCooper Visit any Apple Store, EASILY less than 50% of the traffic. EASILY. There ain't NOTHING WALL STREET can do about that. This baby is going down. Take PROFITS while you can.
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DStv Nigeria (@DStvNg) reported@Bellolek With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057
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wiz SulTan🖤 (@WiZzy_Min) reported@EPESFC Bros Abeg what might be the issues suddenly I couldn’t buy coin anymore to my account, while I have more then 10$ on my Apple Store same way I used to bought it before
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CryptoX (@CryptoClasher1) reported@Suno WTF !?! Fix the glitches on your app for the Apple store! I was going to subscribe, but can’t even upload anything seriously!
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modern prophet • bIm (@olympiantier) reportedhavent had a breakdown this bad since the guy at the apple store offered to fix my computer illegally for free
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Atlanta Sports Ghost🇺🇸☘️ (@TheRealBigBen0) reported@OneBadDude_ I think I’d rather have my society be so respectful and taught not to steal that I can go into an Apple Store without all the gadgets tied down
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Door4fun Kevo (@Door4funK) reportedApple Genius bar representative detected that after 16.3.1 update iPhone battery shows error and drastic charging when device was not even charging. Device updated on 03.07.2023, Battery issue observed on the last two days and not before the iOS update. @park meadows Apple Store
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Zaphod_2025 (@Zaphod_B_2025) reported@ALTARAKS @KSL5TV Unfortunately that’s frequently the easiest way for me to get around. There’s a Trax stop just down the street that takes me into downtown in mere minutes. Just had to go to the Apple Store and green line is always less annoying than having to pay for parking at city creek.
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Elvin G. (@wolfxxi) reported@lilpimpsocks One of mine randomly started giving staticky sounds and volume issues. Took it to the Apple Store, they tested it, and replaced the pair of em after confirming the issue even tho it was just out of warranty. Worth a try!
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Gerbilz (@RealGerbilz) reported@twototangotwo @Laughabit101 @mortimer_1 The problem with that is market value is generally the highest economic use and not the highest social use. It’s like a mall basing rent on apple store valuations when you need variety for a community
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DStv Nigeria (@DStvNg) reported@AfriqOne_Clothi With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057
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Mike (@Mklint66Mike) reported@MikeFre45807023 You probably made your decision by now but My whole family has I phones I refuse to switch. If you have any kind of issue with Apple your gonna spend 3+ hours at an apple store and thats with an appointment. If you just walk in you will be there all day.
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DStv Nigeria (@DStvNg) reported@Lovelybetty2810 With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057
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Stephen Wolper (@StephenWolper71) reportedIn the end, it wouldn’t work. The phone is totally locked down. It’s a brick. It’s nothing I can’t walk and they’re making me take it back to the Apple Store. I can’t get there so I’ve had this expensive phone sitting on my desk next to me. It doesn’t work I’m out $1700 because
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heraldbrown (@heraldbrown3) reported@Apple this is the second time my iPhone 15 haptics/vibration has stopped working. Fix your ****** products because this is ridiculous. Am I supposed to seriously jump through hoops at the Apple Store again just because you guys are incompetent?
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K (@TheUnfazD) reported@TraderLogical Buy from official apple store or apple website and have the receipt. Does not need to be in your name If not Apple India probably denies warranty if there are issues. Better be safe
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Tech in Cheek (@jackyharuhiko) reported@vladgeorgescu The ambient light sensor of my 17 Pro Max was not working and I brought the phone to the Apple Store. They tried everything, replacing the screen, resetting settings, I used several hours to convince them to reluctantly replace the phone. They just aren’t the same now.