Apple Store status: access issues and outage reports
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Full Outage Map
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
- Sign in (43%)
- Errors (29%)
- Website Down (29%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Aubenas
|
Sign in | 9 days ago |
|
Billy-Montigny
|
Sign in | 16 days ago |
|
Nantes
|
Website Down | 1 month ago |
 Capitólio
|
Errors | 1 month ago |
 Adelaide
|
Errors | 2 months ago |
 Ahmedabad
|
Sign in | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Ijuakos (@IjuakosXqwzts) reported@apple, I am waiting for my refund check for the products I’ve paid inflated prices as you passed those tariffs down to your customers. Fortunately, I bought everything through the Apple Store and all the applicable transaction details should be on my account.
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Josh Vibes Up (@JoshVibesUp) reportedAC not working in the house, garage broke, Phone broke and at apple store to get fixed. More then likely gonna have to cancel the trip to Blackhawk plus the money I had save was to FINALLY get an alignment and new battery in car and now can't even do that. I can never win
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Roshan Chawla (@chawlaroshan) reported@AmazonHelp @amazonIN spent 1500 amazon pay balance towards 1500 apple store recharge. It is still stuck. Please extend support or issue refund.
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RedDevil (@zebrinaholmes) reported@HOUSEPORN___ This is how I almost fell down the stairs at the Apple Store downtown in Union Square out here in San Francisco because why are the stairs made of glass see-through tell this day I’m still super cautious of going up and down
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s! (@lethargium) reportedguy at the Apple Store told me about how his neurodivergence leads to stomach problems that stopped him from continuing his PhD and he kept talking about the connection between chemistry and society. you know what yeah!!!
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LibbyAnn C (@MarineLibby) reportedBecause Phone Broke and I couldn't AUTHENTICATE Myself on Google Laptop without @Apple @Walmart phone working, I was in N. Carolina driving north on i-95 alone, figuring out troubleshooting THAT my phone was broken and HOW it was BROKEN, but not BEFORE @Apple locked me out for perpetuity to not ever prove I was human until I entered an APPLE STORE for 3 hours of GREAT customer service in Bridgewater, New Jersey I could NOT call DOCTORS (chronic pain patient, stage 2b breast cancer survivor living with peripheral neuropathy, post-mastectomy pain syndrome, osteopenia, arthritic pain, IBS, to name a few...), I could NO ACCESS access PHARMACY (during mudbutt, as cancer survivor, finding Tick after walk w dogs next to Motel6 gross!), I could NO make a RESERVATION for a hotel down the road, I couldn't contact FAMILY for 48+ hours (until I literally drove up to their house troubleshooting New Jersey JUGHANDLES from suppressed memories?!?) I couldn't AUTHENTICATE Myself for small biz account for while I don't have a backup manager... I had no GPS, but I happen to be smart enough to travel half way across the country without picking up a map or a phone. ONE Lucky strike.
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Onyx_Digital (@OnyxAudit) reported🚨 #BREAKING : The @telegram app has just been removed from the @Apple store. It had been removed because it had made "inappropriate content" available to users, founder Pavel Durov said. The removal came soon after Telegram launched an unfinished version of its "experimental" Telegram X app. Apple took down both the official messaging app and the one still being worked on.
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Asahi Lovehart (@ethernetdog) reported@luciascarlet it really isnt 😭😭 i tried it at an apple store honestly expecting to like it but dear god it sucks 😭 and the click feels terrible
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Yanik Guillemette (@YGuillemet17015) reportedAfter a 750 km road trip from home, our @cybertruck threw the PCS2_a094 error. Apparently it’s a well-known issue that disables all AC charging. The truck will only charge at a Supercharger. Tesla’s response? A repair appointment 3 weeks from now, and they actually tried to reassure me by saying Supercharging would be free. So I guess I’m supposed to waste an hour every few days driving 9 km to the nearest Supercharger, waiting for an 80% charge, then driving back home. That’s completely absurd. If this is a known failure, why isn’t there a recall? Why are owners expected to live with a vehicle that suddenly loses a core function? And the service experience keeps getting worse. Last time I drove to the Service Center, waited 3 hours, only to be told the tires they had ordered never arrived. I had to come back two weeks later. @Tesla seems to have very little respect for their customers’ time. The attitude is starting to remind me of those teenage Apple Store geniuses who ask whether you’ve installed the latest software update when your battery is physically dead. Love the truck. The service? It’s becoming harder and harder to defend.
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givest (@usegivest) reportedWe finally got something from Apple that brings us one step closer. We got declined, but we only need to fix the issue and apply again. We need to add Face ID or a password to the app. After that, we should be in the Apple Store. Be ready. Givest will be the future of RWA on-chain. It’s never been this easy to send a stock. Soon, you’ll be able to send stocks like it was an SMS (like, for real).
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Gladiator (@EpicTradeDate) reported@MarioNawfal It's a glitch in the matrix. Apple store may be avaible in telegram btw
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WDW Vacationer (@WDWVacationer) reported@the_transit_guy Down that same stretch you also have the Apple Store and the Boylston entrance of the Prudential Center. It’s hardly an outlier let’s be serious. “Just a block for Newbury” means nothing. It’s not Newbury.
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Andy Tran (@andyhtran_) reportedApple support has gone down the gutter. AppleCare+ doesn't help either. Waste of money My airpod pro 3 has a hardware defect where the right pod inner hardware starts to shuffle on long runs They denied my warranty claim because their 'test' didn't detect anything in a stationary environment I had an appt at the Apple Store scheduled but it took 30 mins to chat with someone. Another 30 minutes to chat with a manager All for them to say they can't help and that their test was rigorous enough to simulate my 'long run' use case. Sure I could've sworn that their Support used to be much better! Maybe it's location dependent
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𝓑𝓚 🇮🇳 (@incognitobk) reported@AppleSupport got a shocker of my life with Mac Book Air going blank. After visiting Apple Store Noida and initial inspection the laptop was found in good condition and looked like there was a problem with the logic board. Under Apple care mail was sent that zero cost is leviabl
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JMJ333 (@sprrch) reported@Frost7 @kinocopter What? He spoke to them no problem and it wasn’t an Apple Store. Congrats you blindly believed a tweet and didn’t even listen to the audio
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Dr. Buddy Rydell (@DrBuddyR) reported@Trader0zan @bowscan Report to Robinhood so they can handle the SEC and FBI side of things. They ****** up when they had us invest into an actual product, not a memecoin and then walked away away from it 24 hours later, after dumping on us from side wallets. Dumbass used the Apple Store to signup for X so tracking won’t be a problem.
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Thomas James (@rocky7586) reported@Derceto00 @2_Old_4_Gaming @RetroGamer_Daz Why do y'all say this? Where is it a rental? Please show me where a game has been completely removed after a certain amount of time from someone's library? It's NOT a rental! You are buying a license! That license CAN be revoked but so can your driver's license. Does that mean you're only renting your car if you break the law and they take away your license to drive? No. You are the owner of that license along with the publishers that you acquired it from. That agreement WILL NOT BREAK as long as you don't break any of the TOS. even if they close down forever. You still get to keep your games. I'm sick of reading this rental nonsense because it's simply not true and not how this works. "but what about the 500 movies Sony took!" Movies are not games! Movies you get from a third party EXPLICITLY tells you that YOU DON'T OWN THIS! What you're buying is a license to view it from that third party as long as THEY have their license to carry that movie renewed. There's never a time you can show me in the EULA for games where they can just arbitrarily take games from you and that you're only renting them. It doesn't state that. Movies have licensing agreements in place with platforms like Fandango, Apple Store, Google Play Store, Movies Anywhere, etc, where they can carry those movies on your behalf as you buy the license to watch them on those platforms. The EULA explicitly says this to you. The ONLY way a digital movie is yours forever is if you bought it first hand from the studios that made it. That means when you purchase a movie from their own website, the DVDs and Blu-ray codes that come in the boxes, or they gave you a code to use directly. You still watch them on those platforms but if one of those platforms ever shut down? They are obligated to move your collection over to another "locker", which is what they call it in the EULA, OR give you the ability to download the movies so you keep them forever. They HAVE to do this as it is in their EULA and that's what they agreed on with you as the purchaser. Games? They don't have limited licenses like that, typically. You'll run into a licensed game from Marvel or DC or Star Trek, Nickelodeon, or licensed music, etc, and those games have limited licenses physically and digitally. That's why a lot of those games get delisted or they have to remove the music just like GTA had to do a few years ago. Delisting doesn't mean you can't play what you've bought though. That's what I need people to understand. Delisting is not de-platforming. It's not the same thing. I have purchased delisted games since 2017 and they are still ready for me to play digitally. You keep them. They just aren't available for purchase for anyone else that may want them digitally. Physical games get delisted and moved from store shelves all the time too. Deadpool is a great example of a game no longer in regular circulation and you can only really find it used for high prices on eBay. Effectively that game is out of commission because of that physically. Digitally? You can still play it if you bought it before they delisted it. It's not gone forever. It's there. I hope you really take time out to read all of this and try to understand that You've been misinformed on this stuff and that digital gaming is not what you've been thinking. There's some drawbacks just like there will be with physical games. The true issue needing addressing with all digital platform is the refund, trade, and selling policies that Sony has to change up. They will have to change them to match Steam because that's their direct competition now. I do think they will announce changes to those soon.
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Prof Adebayo (@ProfAdebay) reported@dhh In case you’re wondering how he set this up: Download Tailscale: creates the secure private network between both devices. Dowload Termius on playstore or apple store: the terminal app running on the Fold. SSH: connects Termius to his remote computer or VPS. Install Codex/Claude on the server: runs on the remote machine as the coding agent. The Fold is the interface; the real development environment and computing power remain on the remote machine.
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RAE | Tim M (@WickedUpdates) reported@hausofalfredo @emerome Document it, report it to both the Apple Store & Twitch. This is sketch and the legal issue here is one of extreme question.
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Mohit Gupta (@mohit2asdf) reported@RazorpayX I team Razor pay Apple Store vouchers not working from 2 days . Please check The issue .
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JD (@jdiii4) reported@MarieIsabellaB Almost got arrested in Verizon over the same issue. Needed a replacement and manager said I could not get one of the phones in the store. Another worker told me to go to the Apple Store. Never stepped foot in Verizon store since.
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YPG4⚡ (@ypg4anderson) reported@ShishirShelke1 Now iPhone X user go to Apple Store try to fix it and Apple employee force iPhone X User to upgrade to new iPhone
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Veltrx (@Veltrxai) reportedSam Altman taught 720 startups one formula where luck is a random number between 0 and 10,000. Stanford, 2014. The opening lecture of CS183B was so packed he asked for a bigger auditorium. He was 28, a dropout from this same school 9 years earlier, now running Y Combinator. The formula he wrote on the board: idea × product × team × execution × luck and you only control 4 of the 5, because the fifth one goes to 10,000. His words, not a metaphor. Then he did something strange: he handed half of his own lecture to Dustin Moskovitz, co-founder of Facebook, whose entire job was to talk students out of starting companies. Dustin showed one table. Employee 100 at Dropbox with standard 10 basis points made $10 million, employee 250 at Facebook made $200 million, and employee 1,000 joining in 2009, when everyone said it was too late still made $20 million. Your own startup? Best case you build a $100 million company and keep 10% after dilution. $10 million, same as employee 1,000, minus your health. Dustin knew the price because he paid it: at 21 he was throwing his back out every 6 months from pure anxiety, always on call, unable to quit a founder who leaves wears the black eye for a decade. Then Altman twisted the lecture back with advice that cut against everything in the room. The best ideas look terrible at the start: the 13th search engine, the 10th social network limited to college kids, sleeping on strangers' couches. If an idea sounds good, too many people are already building it. Make something 100 people love instead of something 10,000 people like. Ben Silbermann recruited Pinterest's first users by walking up to strangers in Palo Alto coffee shops, then resetting every browser in the Apple Store to Pinterest's homepage until they threw him out. And the only valid reason to start is that you can't not do it. Dustin built Asana at night, after full days at Facebook, unpaid and unasked. "The idea was beating itself out of our chest." The rest is a number between 0 and 10,000.
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Steve Rover (@steverover) reportedMy wife went to @Apple store to get my exchanged iPhone. No box, nothing. She had to take it out of the box which “is used to send back the broken iPhone”. What a nice customer service. I’ll pass over the fact that the guy was totally mansplaining her and she had to pay MY bill because Apple can’t find a way to send me a paiement link for me to pay it. When did Apple got so bad at customer care ?
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Lexie (@lexie20A) reported@spiritchihiro MacBook Pro a few months ago. Told myself I’m walking out of the Apple Store tomorrow, with a working MacBook Pro (mine was broken and I had no money to get it fixed or buy a new one). Couldn’t be fixed. So my Mum just said there and then I’ll buy you a new one, and she did?
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☀️Sunny Day⁷☀️ ❤️COMMS OPEN❤️ (@IntotheFrisson) reported@LucianSkye I read the rice trick doesn’t work well because there will still be debris 😭 so it might make it worse…. The problem with the Apple Store is that it’s 5 years out of warranty- so I’m not sure how much they can actually do past telling me to buy a new computer :(
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Jack (@jackcoder0) reportedIf this changes your upgrade decision or saves you from buying the standard iPhone 18 that won't arrive until March 2027 one ask: Repost the first post so the next person planning a fall upgrade sees the 12 features landing in September before they walk into the Apple Store. Follow [ @jackcoder0 ] I break down the hidden specs, upgrade decisions, and tech strategies that companies bank on you not comparing. Next thread: iPhone 18 Pro Max vs Samsung Galaxy S26 Ultra the honest 10-round comparison. Which flagship wins depends on one question nobody asks.
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(ꪜ) faithy is seeing BTS🇨🇦BLM!⁷ 🇵🇸 (@kingroyaltae) reportedMY MAN IS IN THE APPLE STORE BUYING ME A NEW IPHONE SO I CAN TAKE PROPER VIDEOS FOR MY BTS CONCERT ??!??!? THIS IS WILD (my camera is broken on my iphone12). THIS IS CRAZY
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Ray lopez (@raylopez1112) reported@KenzieTaylor91 I heard they shut down telegram on the Apple Store
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Thomas Rose 🍵🌹 (@thetroseshow) reported@saradietschy The only thing that a pass key has been useful for is when I had it saved in my iCloud and tried to add all my Gmail accounts to my new phone after turning over my old phone to the rep at the Apple Store. Cuz like how can you open the YouTube app on your old phone to verify a sign in for your new phone if you don’t have it! Uhh!!