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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (55%)
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Errors (34%)
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Sign in (11%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Standish |
Errors | |
| Los Angeles |
Errors | |
 New Delhi |
Website Down | |
 Blackburn |
Website Down | |
| Ashburn |
Sign in | |
| South Park Township |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Stacey 🏹🌻| CAM DAY 🎉
(@InMyLife_25) reported
@nasxfiddy it’s taking 25 minutes just to boot? no way it should be that slow. can you take it to the genius bar at the apple store?
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OUR YOUTH begins with a Moonlit Sunrise 🌙🌅
(@ONCExTWICEu) reported
Made a mistake and now trying to fix my big mistake. Oof. Really don’t want to go to the Apple Store tom if I don’t have to 🙃
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DStv Nigeria
(@DStvNg) reported
@RioDaygeeNero Also refresh your app for an update. With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057
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DStv Nigeria
(@DStvNg) reported
@RazakFreeguy With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057
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陳宇熙
(@yuhsichen1013) reported
@LeakerApple Go to Apple Store fix it
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DStv Nigeria
(@DStvNg) reported
@ugotrice01 With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057
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R3D
(@JuniorR3D) reported
I can’t get no one to fix my Airpod max in this country? @Apple @AppleSupport we need an Apple Store in Ghana. That franchise stuff ain’t cutting it foreal
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Rae Christine
(@raechristine__) reported
Today has been a DAY. I woke up to my phone not working and tried every trick - hard reset, switched charger, took the sim card out, put it in rice (even tho I didnt drop it in water). I made a genius bar appt. Slipped and fell on ice on my way IN to the Apple store...
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Tusk
(@HaleysTusk) reported
@AppleSupport ios version 16.0.3 (20A392) I've tried all those, even went to an Apple store where your employee told me sucks for me until Apple gets enough complaints to fix it. 🫤 I looked at the changes in your recent update, the randomly freezing video recording is not listed as a fix.
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Joe
(@_JoeYbarra) reported
Regretting decisions to buy @Apple Care+ for my devices. 2X that I needed it Apple Store let me down & Store reps just pass the buck to someone else. 1X with my Watch & now my Beats Fit Pro. This guy even recommended I buy a pair and return them after use. #dobetter #Apple Cont..
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Allwaysahundred
(@allwaysahundre1) reported
@SamsungMobile yall need to find some where that fix the phone screens, this is an outrage that my phone company charge $250, and other places charge $359 to fix a phone screen when apple store only charge a hundred
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Blakeley
(@BlakeleyGal) reported
You know something is really wrong with your new phone when at the Apple store they say "we've never seen an issue like this before"
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MoltoVinos
(@IncognitoMV) reported
@John8Stupid @SeasideChris My first MacBook in 2006 had an Nvidia graphics chip that desoldered itself when hot, after the warranty period had ended. Took it to the Apple Store and they handed me a new one, no questions asked, as it was a known issue.
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kt🍁
(@toomuchkt) reported
me and my sister were hovering over the checkout on the apple store for 10 minutes before going NOPE anyways i have commitment issues
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Wade Brandis
(@wb8979) reported
@printablecrush If there is an Apple store near you, or an independent repair shop that takes in Apple tech, you may want to take the iPad there. Only they can figure out the issue with the screen.
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The Uncrowned Prince
(@princededwards) reported
@ChristineFox @goldietaylor GONE! My phone was down for 4 hours. No gps, no music or podcast, no access to socials, couldn’t access bank or credit card info. No Apple Pay. Not a single password in my head was remembered. I almost had a panic attack just trying to get to the Apple Store.
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Rae Christine
(@raechristine__) reported
Today has been a DAY. I woke up to my phone not working and tried every trick - hard reset, switched charger, took the sim card out, put it in rice (even tho I didnt drop it in water). I made a genius bar appt. Slipped and fell on ice on my way IN to the Apple store...
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Strongovan
(@Strongovan) reported
@TheOnion I'm pretty sure the Apple Store can fix a cracked baby as well, but don't quote me on that.
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DStv Nigeria
(@DStvNg) reported
@obcben With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057
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FerFer✌️❤️🇨🇦
(@JennArndt) reported
from
Winnipeg, Manitoba
@Cathyldemelo I even got a great parking spot near the entrance where the Apple Store is. Apparently there used to be an MTS store down there too but they closed it.
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Starlight's dad
(@Starlightsdad) reported
@AppleSupport Too late. The Apple store at Union Square, Aberdeen, Scotland claimed that diagnostics did not show any problem, refused to repair or replace and therefore forced my wife to buy a new iPhone. The faulty phone was too new for the finance to have been fully paid off!
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Sj
(@IboiStephen) reported
@Aacalloway7 @CptHodl Bro it’s not working it’s just saying register or login with your username. I downloaded the new safemoon app on Apple Store.
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Tubo Caldo
(@TuboCaldo) reported
@F1MobileRacing The ad-reward system is broken. It’s an endless loop between the reward box ad and Apple Store with no resolution. Frustrating
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bob_₳F 🌈
(@stefos07409904) reported
@USCMigs @pudelguru @KevinSchmidy yeah id have an issue with that as well. true adoption will never come when you try to onboard someone into an ecosystem and they see $5 dollar fees. Imagine using apple store and being charged like that for downloading an app. or paying that much to use an app. id never use it
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vulcs
(@hyeinniejane) reported
@mftja_ @FlaggedForDepot Yup. My brother works in an Apple Store. The stories he tells us are startling. The most common issue he gets is people returning usb C products thinking they work with their usb A MacBooks haha
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Joel Morris
(@gralefrit) reported
@SteveDoherty1 Once, an overnight OS update in a hotel in mid-Wales meant that my third-party iPhone charger I’d bought from a rural garage no longer charged my phone and caused an error. The idea, I assume, was that I’d drive to an Apple Store, and get a branded one. WHICH IS SHITBOX.
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Lion.lion
(@lion_lion_lion3) reported
@Apple Stop playing around. If that watch was in those conditions it would come thru with 372973985923 detected issues. In for repair at the apple store for another couple of hundred to fix it. Shove it apple
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Blade Wallet
(@BladeWallet) reported
@DrozdMichal We expect a fix to be available soon on Apple Store in the next few days. We apologize for the inconvenience caused.
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Rae Christine
(@raechristine__) reported
Today has been a DAY. I woke up to my phone not working and tried every trick - hard reset, switched charger, took the sim card out, put it in rice (even tho I didnt drop it in water). I made a genius bar appt. Slipped and fell on ice on my way IN to the Apple store...
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Utilita
(@UtilitaEnergy) reported
@mushroomytas If you are experiencing any app issues, please try the following trouble shooting steps; •Check for updates via Google Play or Apple store •Log in/out of the app •Uninstall and reinstall •Check RAM storage •Make sure not other apps are running in the background