Apple Store status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

• Sign in (43%)
• Errors (29%)
• Website Down (29%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Aubenas	Sign in	7 days ago
Billy-Montigny	Sign in	14 days ago
Nantes	Website Down	1 month ago
Capitólio	Errors	1 month ago
Adelaide	Errors	2 months ago
Ahmedabad	Sign in	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michael Pepper (@M1CHAEL_PEPPER) reported 3 minutes ago

  As great as the iOS 27 and iPadOS 27 betas have been, the watchOS 27 beta is atrocious. Siri doesn’t work for HoneKit controls and it’s super slow for checking weather and other things compared to iOS and iPadOS 27. I might have to take a trip to the Apple Store to revert my watch back.

• 
  Azure🩵 (Coms open) (@RuriAzure_) reported 7 minutes ago

  2 Like in Germany GPlaystore, there is nothing there. Even ******* Apple store got nothing. It was a mistake, an error. They forgot to remove that notice because of the recent events. Cant you all ******* stop, use your brains, and breathe?

• 
  William AI (@wiliam23820a) reported 15 minutes ago

  6. Free data transfer and setup the service most buyers decline and then struggle alone. When you buy a new iPhone, iPad, or Mac at the Apple Store: the staff will transfer your data from your old device, set up the new one, and walk you through the key features. Free. Most customers say "no thanks, I'll set it up at home" then spend 3 hours figuring out data transfer, re-downloading apps, re-entering passwords, and troubleshooting iCloud sync issues. The Apple Store setup takes 20-30 minutes. They do it while you browse. They transfer contacts, photos, apps, and settings from your old device. They pair your Apple Watch. They configure Face ID. They verify iCloud backup. For seniors and less tech-savvy buyers: the in-store setup eliminates the most frustrating part of a new device. You walk in with an old phone. You walk out with a new phone fully set up, fully loaded, fully working. For Mac buyers: the staff transfers files, settings, and applications from your old Mac to the new one using Migration Assistant. Everything transfers. Even your desktop wallpaper.

• 
  ella 🐈‍⬛ 34/47 (@rippingurjeans) reported 16 minutes ago

  ok so the apple store people couldn’t fix my phone that THEY broke and they said i could get it replaced for $500 so i cried and then they said they’d do it for $90

• 
  Mr_Random (@mr_random14) reported 16 minutes ago

  Temporary issues Telegram are back now Apple store

• 
  Kofi Yeboah (@kreativesky) reported 20 minutes ago

  Laptop overheating again…to the Apple Store I go 😭 can’t afford to not fix it this week

• 
  Steve Rover (@steverover) reported 25 minutes ago

  My wife went to @Apple store to get my exchanged iPhone. No box, nothing. She had to take it out of the box which “is used to send back the broken iPhone”. What a nice customer service. I’ll pass over the fact that the guy was totally mansplaining her and she had to pay MY bill because Apple can’t find a way to send me a paiement link for me to pay it. When did Apple got so bad at customer care ?

• 
  Ifediche (@esther_stan) reported 28 minutes ago

  @lynn_jatau If it’s google play store , you’ll keep having these issues. Pay through Apple Store

• 
  PaoloG 🏦 🇮🇹 (@Paul250889) reported 28 minutes ago

  Most people in crypto are still chasing the next 10x narrative while completely missing what’s actually being built right now. $GARLY is building something unique and new. 99% of crypto projects that are born are larps/farms and often copy and paste just to farm and that’s it. Pure crap. People buy in FOMO projects that are only pump and dump — as we just saw with solana:HmTi3CQfKfXWbn1tNoiAxH7GzMV7L3tDAmPWabZEBAGS , which went from 4 million market cap down to 200k in just 3/4 days. Meanwhile it fades solid projects with legit teams that are developing something unique like $GARLY. $GARLY isn’t another recycled narrative. It’s the first real AI personal safety companion in crypto — privacy-first, proactive, and designed for the exact moment you can’t press a button. No other crypto project is doing this. The only real competitors are traditional companies already valued in the billions. Meanwhile the problem @appGarly is solving affects billions of people worldwide. Holders are growing every single day. The team is shipping real updates almost daily: • App submitted for final Google Play review • Apple Store (iOS) setup starting now • Jupiter verification submitted (likes needed to fast-track) • Premium version coming soon (name chosen by the community) • 30 automated test suites + 1532 checks, zero failures This is what an actual category-defining project looks like when it’s still early. Don’t sleep on it at just ~150k Mcap now. Millions are coming. $Garly 🧄💎

• 
  ChihuahuaLinda (@ChihuahuaLinda) reported 28 minutes ago

  @fiago7 Turning it into an Apple store is better than tearing it down!

• 
  Niman (@OlaminiranA) reported 29 minutes ago

  @UBAGroup UBA mobile banking app has suddenly crashed for the past 1 week, and the poported app upgrade is not available for users to update on apple store and it's very concerning at the moment. UBA pls help fix this, it's frustrating and very inconvenient.

• 
  Ray lopez (@raylopez1112) reported 29 minutes ago

  @KenzieTaylor91 I heard they shut down telegram on the Apple Store

• 
  Prof Adebayo (@ProfAdebay) reported 30 minutes ago

  @dhh In case you’re wondering how he set this up: Download Tailscale: creates the secure private network between both devices. Dowload Termius on playstore or apple store: the terminal app running on the Fold. SSH: connects Termius to his remote computer or VPS. Install Codex/Claude on the server: runs on the remote machine as the coding agent. The Fold is the interface; the real development environment and computing power remain on the remote machine.

• 
  Dr. Buddy Rydell (@DrBuddyR) reported 31 minutes ago

  @Trader0zan @bowscan Report to Robinhood so they can handle the SEC and FBI side of things. They ****** up when they had us invest into an actual product, not a memecoin and then walked away away from it 24 hours later, after dumping on us from side wallets. Dumbass used the Apple Store to signup for X so tracking won’t be a problem.

• 
  Steve Jabs (@SteveJabs) reported 33 minutes ago

  @DisneyScoopGuy Honestly the hourly call center support dude (or dudette) doesn’t know **** all. Ask for a higher tier of support and that you’re willing to wait for a call back or go through email if need be. Also a good time to visit an Apple Store as someone there will have incentive to fix it for you and not just get you off the phone.

• 
  Calfes (@calfeswallet) reported 33 minutes ago

  @Seleb411 Download Calfes Wallet from either Google Play Store or Apple Store to get started, create your wallet in simple steps, keep your recovery phrase safe by writing it down probably on a piece of paper. Then explore the world of decentralized finance

• 
  Josh (@jjpcodes) reported 37 minutes ago

  @thekitze shoot your mac with a gun every night at 10pm. tomorrow morning go to the apple store, buy a new mac, ssh into a server, bam done. more seriously what about MDM that locks down your device enough so that you can't change the relevant settings; and the only person with access to the MDM after initial setup is someone who is not you and not bribable by you?

• 
  Adib Hanna (@adibhanna) reported 38 minutes ago

  [Please share this for visibility] So Apple locked me out of my Apple Store account (for Lumary) because they need even more documentation! I already gave them my Green Card, my TN ID, and everything they asked for. Terrible user experience, Apple.

• 
  BBB (@lpajunior23) reported 39 minutes ago

  @Apple I’ve been having problems with my AirPods4 since I bought them. They keep losing connection all the time. I’ve been to the Apple Store several times, but unfortunately the issue is still there

• 
  ٰ (@forwolfchan) reported 41 minutes ago

  @femjilix you can search online for places! if you Apple care (??? If that’s what it’s called) you can go to the Apple Store and they fix it for free

• 
  Don_Devvs (@Agbovictor20) reported 43 minutes ago

  @WALEBNXN Download 1.1.1.1 on Apple store or play store .. turn it on whenever you want to login x and you will see everyone

• 
  j (@cosmj3ss) reported 45 minutes ago

  For the record, it was the passwords in the Apple password manager app that were compromised/had to be changed because were wrong password logging in/after visiting the Apple store & using their wifi?, (Using the Proton Pass app now & passwords are problem free)

• 
  Faustino (@77bncvbsdcg) reported 50 minutes ago

  @wotaf0 Apple store delisting will slow new installs

• 
  (ꪜ) faithy is seeing BTS🇨🇦BLM!⁷ 🇵🇸 (@kingroyaltae) reported 52 minutes ago

  MY MAN IS IN THE APPLE STORE BUYING ME A NEW IPHONE SO I CAN TAKE PROPER VIDEOS FOR MY BTS CONCERT ??!??!? THIS IS WILD (my camera is broken on my iphone12). THIS IS CRAZY

• 
  Anthony Woolf (@anthonywoolf) reported 53 minutes ago

  Is it possible we are at the beginning of the end of the smartphone era? If AI is as big as it appears to be, computer and memory will flow to its applications (from datacenter to edge). This will cause price inflation for smartphones, including and perhaps especially Apple ones because Apple's edge has been ever more advanced compute (and better cameras), alongside of course amazing software. So iPhones go up in price, margins go down, and people upgrade less. Apple's strategy of on-device AI exacerbates the problem because it adds cost, but not much functionality. On device Apple models sound like the elegant and profitable way to avoid the capex-AI investment cycle bedeviling Wall Street, but it instead pushes Apple headlong into a high price, low margin winter of expensive on device AI combined with an awkward partnership with its primary competitor, Google (who seems to be losing its AI mojo as we speak). And as an aside, I had the unusual experience at the Apple Store yesterday of being upsold aggressively on Apple News+ and some business service thing I didn't want. Apple service revenue is important, but it's very tied to Apple devices (especially Apple Care). Anyways, just a thought. Not bagging on Apple, but the thought occured to me that if the competition for scarce computer and memory doesn't let up, Apple's salad days of ever more powerful iPhones at a reasonable cost may be over.

• 
  Culture club (@boygeorgeclub01) reported 54 minutes ago

  @JillCollier16 Fix it through apple store

• 
  Kossiso Udodi Royce (@kossisoroyce) reported 55 minutes ago

  African AI has an economy problem. We don’t have an Apple Store in Nigeria. We don’t have that kind of purchase power. Until we create proper consumer purchasing power we will just be renting ambition from foreign capital. Data is where we are and we need to do that well to get to the next level.

• 
  Jack (@jackcoder0) reported 55 minutes ago

  If this changes your upgrade decision or saves you from buying the standard iPhone 18 that won't arrive until March 2027 one ask: Repost the first post so the next person planning a fall upgrade sees the 12 features landing in September before they walk into the Apple Store. Follow [ @jackcoder0 ] I break down the hidden specs, upgrade decisions, and tech strategies that companies bank on you not comparing. Next thread: iPhone 18 Pro Max vs Samsung Galaxy S26 Ultra the honest 10-round comparison. Which flagship wins depends on one question nobody asks.

• 
  Fandom Pulse (@fandompulse) reported 1 hour ago

  Star Trek writer Peter David on why he hated Star Trek: Discovery: "I have no idea what any of it looks like. Every single scene was apparently filmed in a power outage. The sets are dark, the costumes are dark, everything is so dámņëd dark. I mean, yes, people said that the new Enterprise in the Abrams film looked like an Apple store, but at least you could see it. I can’t see crap in ST:D. " Is this a common problem with modern tv shows?

• 
  Jack (@jackcoder0) reported 1 hour ago

  The uncomfortable truth: Apple operates 500+ retail stores worldwide. Each one generates more revenue per square foot than any other retailer on earth. And most customers use the store for one thing: buying a product and leaving. Free workshops that teach photography, video, music, and device mastery never attended. Genius Bar diagnostics that are free on any device never requested. Trade-in valuations that take 3 minutes and apply instantly never checked. Price matching against Best Buy and Target never asked for. A 14-day return window for risk-free testing never used strategically. Free data transfer and setup declined and regretted at home. Education and military discounts worth $100-229 never mentioned. Device recycling for every old gadget in your drawer never brought in. Every service is free. Every service is available. Every service exists to make the device you already bought more useful and the next purchase more affordable. The former employee's last line: "I worked at Apple for 5 years. I sold thousands of devices. But the most rewarding part of my job was the services not the sales. Setting up an 80-year-old's first iPhone and watching her FaceTime her grandkids. Teaching a teenager iPhone photography and watching his photos improve in 90 minutes. Running diagnostics on a 'dead' MacBook and fixing it with a software reset for free. Giving a genuinely kind customer a free battery replacement that should have cost $89 because she treated me like a person, not a register. The Apple Store isn't just a store. It's a service center. A classroom. A repair shop. A trade-in counter. A recycling facility. Most customers use 10% of it. The other 90% is free and waiting." 11 secrets. Same Apple Store. Same glass doors. The products are on the tables. The services are behind the Genius Bar, inside the workshop schedule, and on the website you've never scrolled. Walk in this weekend. Not to buy something. To learn something. Fix something. Trade in something. Ask about something. The store was always more than a store. Most customers just never asked.