Apple Store status: access issues and outage reports
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Full Outage Map
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
- Errors (50%)
- Website Down (33%)
- Sign in (17%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nantes
|
Website Down | 23 days ago |
 Capitólio
|
Errors | 24 days ago |
 Adelaide
|
Errors | 29 days ago |
 Ahmedabad
|
Sign in | 1 month ago |
|
Ahmedabad
|
Website Down | 1 month ago |
 Montréal
|
Errors | 3 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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チアカンリン/SG Enna Alouette & 璃奈推し (@LL_KotoRina1907) reportedThanks to @Apple slow *** resolving on Apple Store issues, I have missed a limited time purchase. Taking 3 whole business days to resolve a purchase out of registered Apple Storeregion issue in 2026. As if people can't migrate overseas while using the same store is insane.
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zula ♪ (@evanmix) reportedput your phones down tour but it’s just the apple store after a new iphone gets released
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Black Panther Wakanda (@panther_wakanda) reported@slytheecreator I downloaded the canel app on Apple Store but doesn’t seem to work. What could be the problem ?
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FingerMan 🦁 (@kikiced84) reported@freecashcom hi 👋 app is no more available on apple store ? Is there any issue ?
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100and1 Gadgets Orchid (@mollfixdiapers) reported@69LifeCode @EmzyGadgets People that bought from Apple Store in USA face the same issue , The tweet said might and some.
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Alida Antonia (@ArtByAlida) reported@ATT Your tech support told me that I should go to the Apple Store because he could not fix my issue. Apple had full access to see my settings. It’s an @ATT problem. It’s not an Apple issue.
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🫧Knicole (@Knicoleleo) reportedMy battery is dying quick, camera issues & now starting to overheat. I despise having to go into the Apple Store 😒
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sn ⚡️ (@delicatesoo) reportedwent to apple store yesterday to get my battery replaced and you’re telling me i need to go back today for a camera issue? ughhhh
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Ryder (@RyderShoots) reportedI’m in a random city at an Apple Store to fix my laptop and they’re hosting a class for elders on how to take photos on their iPhone 🥲
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Olivia Chowdhury (@Oliviacoder1) reportedA guy walked into an Apple Store to buy a MacBook Air. He walked out having spent $2,100 on a $999 laptop. He thought he made smart choices the whole time. His brother in law, who worked Apple retail for 9 years, watched the receipt and just shook his head. In the parking lot he said: "You didn't buy a laptop today. You bought seven upsells wrapped around a laptop. The storage tier. The AppleCare pitch. The trade in number. The 'while you're here' accessories. None of it is random. Every rep is trained to hit those seven moments in that order." He broke down 9 tricks Apple retail uses and the counter move for each one. Two months later the brother bought his own MacBook using the playbook. Same store. Same model. $760 less. Here's everything he said.
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Rafael Torres ᯅ (@mundoxrbrasil) reported@JonOrcera I’d recommend taking it to an Apple Store. Remote support usually isn’t very helpful with this kind of issue. This comes up fairly often on Reddit. Mine had wear on both the battery side and the Vision Pro connector, and Apple ended up replacing the cable. Now I’m just waiting for my next trip so I can use AppleCare for the front glass crack on my Vision Pro, even though it’s never been dropped. 🥹
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Suraj Satheesh (@putther27) reported@techbharat apple does not cover these issues. my relative’s iPhone 14 had green line, i took it to apple store Mumbai bkc and they told it would cost around 22k display replacement no free repair. better sell it or exchange with new one. we got 23k exchange offer with iPhone 17 via flipkart
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LibbyAnn C (@MarineLibby) reportedI had to get some more alerts before I could reply to you since I can only use the bottom half of my touchscreen. Problems I never thought of in the year 2005! I do have to give a shout out to the Apple Store. They helped me when I was totally locked out of my account even though I bought my phone from a third-party and walked in with a cracked screen I honestly thought they were gonna be the worst and turned me away and the guy spent like an hour and a half with me
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Ettienne (@ettiennepercy) reporteddoes anyone else remember when @Apple was a good company with great products? back when apple store associates used to help you with your issues instead of upselling? back when their devices used to work properly for longer than 6-12 months? when they use to innovate technology?
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mkb (@mkbraudaway) reported@FloreFlos Smart move. I had an issue w/cell service. Went to get it resolved & the employee literally referred me to the Apple Store to fix an issue THEY created. 🤯I went back on a diff day & told the manager. Said I was in cust serv for a very long time & I was mortified. He was too.
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Evan (@evan_thayer) reported@AlgoSnafu the cord on the first is definitely wrong in a few ways. I gave the details in another reply. There is a bigger issue with the table, tho. And you nailed the scrape on the panel, but there is a crazier issue there, too. And alignments - so important in the apple store.
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Rahul Verma (@RahulVerma989) reported@HsanC_ shipping so hard you literally broke the hardware is a major flex ngl. hope the apple store fix is quick.
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Lucas (@Lucas62949380) reportedDownload your session application on apple store or play store so we have more secret and secure chat there on any account hack you’re down for bro My Session Id 05fe0ad0eaef801c18da5485f2148265d7530ab81b176ffa87fb1995dcd3c24074
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Memories collection (@gunpeiyokoifan) reportedAlso "having to forcefully stop yourself from (over)sharing on a special interest" I'm so screwed, I once seen a coworker ask why his iPhone wasn't working and I really wanted to fix it, but that would seem creepy because I'm NOT at an Apple Store yet
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𝓑𝓚 🇮🇳 (@incognitobk) reported@AppleSupport got a shocker of my life with Mac Book Air going blank. After visiting Apple Store Noida and initial inspection the laptop was found in good condition and looked like there was a problem with the logic board. Under Apple care mail was sent that zero cost is leviabl
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Bradley (@VerdeSelvans) reportedJust wanted to share an update regarding this issue. I spoke with one of Apple's Senior Advisors in Indonesia, and they explained that my replacement request couldn't be approved because Indonesia doesn't have an Apple Store—only Apple Authorized Service Provider. The Apple Authorized Service Provider denies to replace my phone. They suggested that I visit an Apple Store in Singapore or Malaysia instead, as those are the closest countries to me with official Apple Stores, and they should be able to replace my phone there. Will I fly to Singapore or Malaysia just for a replacement? Definitely not. Plane tickets aren't cheap these days. I'll treat this as a lesson learned, and hopefully it can be a lesson for you guys too—especially if you live in Indonesia or another country without an Apple Store. Do I blame Apple? No. They actually offered to replace my phone from the very beginning, but I chose not to accept it. That said, I really wish Apple would open an official Apple Store here in Indonesia.
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Ms. Humble Diva (@humble_diva81) reported@jolissaxo_ I cried bc after my dad died all I had were his voicemails. Went to the apple store bc I had an issue with my phone , the worker reset my phone without asking me. The way I bawled in that store! I would've kept my phone broken to never lose those. This one had me in my feelings!
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🐈 Marney 🐈 - am forgetful housecat meow~ (@MarneyBoba) reported@rk9466 @faezznaq Lol, apple store peeps managed to fix it so I get to save moolah
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Big G (@Fergy_MUFC) reportedReally don’t know what’s up with these workers at Apple Store in bay plaza. It’s like everybody have attitude. Yall think I want to be here!! As 3 times in 4 months having problems with my AirPods
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Lau - CEO of Adam’s wing floof (@Lau_33847) reportedGuess who has to bring her tablet into an apple store because the damn thing won’t stop shutting down and restarting for no reason 🤪 There’s at least $200 down the drain on a new battery (which I think is the main cause of the problems) if they do find something wrong with it 🤑
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O1D (@onlyonedona_1) reportedWhy all of a sudden the rectangle tool I using in marking my order blocks on the chart can’t be spotted on 15mins I’ve updated my trading view app from the Apple Store and it’s still not working I’m I the only one experiencing this ?
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ٰ (@forwolfchan) reported@femjilix you can search online for places! if you Apple care (??? If that’s what it’s called) you can go to the Apple Store and they fix it for free
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Lucas (@Lucas62949380) reportedDownload session app from your Apple Store or play store let’s chat secretly over here concerning hack deals, let’s access her account and login then you can go through everything which you need to know in there 05fe0ad0eaef801c18da5485f2148265d7530ab81b176ffa87fb1995dcd3c24074
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Samara Bx (@univsovlt) reportedNow, if I ever walk into an Apple Store again, GET READY cause I’m going to be doing the same wave I did when I drove down the main street of Nimbin!!! @finkd
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Roberta Ross (@wildflowerross) reported@maye23musk32 @Elonmarsmusk12 My phone is not working well, I have made a list to follow-it is all Apple controlled things. Hopefully tomorrow. The Genius Bar at the Apple store was no help. I can’t transfer it to a new phone until I get it solved or I will simply have a new phone that only half works.