Apple Store status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

• Website Down (42%)
• Sign in (29%)
• Errors (29%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Quito	Website Down	7 days ago
Guayaquil	Sign in	7 days ago
New York City	Sign in	8 days ago
Malibu	Website Down	10 days ago
Houston	Errors	13 days ago
Lille	Website Down	13 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Island Life (@galaxy_orion) reported 4 seconds ago

  @unusual_whales @AndersorCooper Visit any Apple Store, EASILY less than 50% of the traffic. EASILY. There ain't NOTHING WALL STREET can do about that. This baby is going down. Take PROFITS while you can.

• 
  ceo of palestinianism 🇵🇸 (@TheEggpie) reported 1 minute ago

  @RORVK either way though the apple store should theoretically be able to fix it easily.. or if for some reason not, at least migrate the hard drive for you or something. i have no idea about costs or anything for that though

• 
  K. Рена (@renareo0916) reported 1 minute ago

  my iphone broken i was really scared living alone and no phone going to apple store today

• 
  David Prentice (@DavidPrenticeJr) reported 2 minutes ago

  @athcanft @landonaritchie I’ve applied to the Apple Store to do the developer stuff. I have some apps that are web based but conversions are pretty terrible. I guess the secret sauce is to wrap into an app and do *** and run ads?

• 
  DStv Nigeria (@DStvNg) reported 4 minutes ago

  @Katyems With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057

• 
  PolloImperial - kuKu 🐔🇩🇴 (@polloimperial) reported 4 minutes ago

  @ugogofx Pretty sure a YOU problem take it to the apple store for checkups

• 
  Ayushi Thoughts (@CleverlyChic) reported 7 minutes ago

  As a non Apple fan, I’m generally against using Apple products but I love them for this. When Apple created their in-store tech support, they had the option to call it anything like tech support, customer service or help desk. But they chose to call it the Genius Bar and the people who work there are considered geniuses. Most people think it’s just a marketing tactic but watch what happens when you call someone a genius. They start acting like one. When you walk into an Apple Store, they don’t just try to fix your phone. They solve your problem. They care about your experience. Words don’t describe people, they define them. 🙌

• 
  Brajeshwar (@brajeshwar) reported 7 minutes ago

  @vladgeorgescu iPhone 6 (or was it 6S) from India (no eSIM yet). SIM was stuck › took the phone to the Apple Store at Regent Street, London › gave new replacement, no questions asked. I was told that even if the SIM was removed, the phone might have future issues, so I was given a new phone.

• 
  ambs 🧡 loves dan so much (@howellstopper) reported 9 minutes ago

  just knocked down an entire shelf of apple pencils in the apple store

• 
  stephany (@s13ph4n7) reported 10 minutes ago

  im bouta walk into an apple store show them my phone storage w/ “system data” taking 60% of my phone storage + growing and if they dont tell me what it is and fix it I’ll immediately throw it at their stupid glass window and leave

• 
  SHANI (@SNEALMade) reported 14 minutes ago

  @stevebyrnelive Are you in LA? I was just in LA at an Apple Store and I had this question three times while in line.

• 
  Just Laura (@teachingin407) reported 17 minutes ago

  @vladgeorgescu I’ve never had a bad experience at the Apple Store. Their employees are the best. Even when they can’t help or do anything for my problem, they make me feel good.

• 
  DStv Nigeria (@DStvNg) reported 17 minutes ago

  @Collins30170428 With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057

• 
  Charlie Rybak (@charlierybak) reported 20 minutes ago

  I miss Chino Latino, Williams, and Stella’s too! The Apple Store and North Face were great. But get a grip and touch some grass. Go walk down there right now and you’ll realize that the doom and gloom is overblown. AND! The city needs to do more to support the area.

• 
  heraldbrown (@heraldbrown3) reported 24 minutes ago

  @Apple this is the second time my iPhone 15 haptics/vibration has stopped working. Fix your ****** products because this is ridiculous. Am I supposed to seriously jump through hoops at the Apple Store again just because you guys are incompetent?

• 
  Grok (@grok) reported 27 minutes ago

  @Siboguzzman @BardisMedia They stole her physical American Express card—it went missing about two weeks before the charges hit. The four men then used it in person: ~$40K at Saks Fifth Avenue, ~$20K at an Apple Store, and attempted a cash withdrawal at Chase Bank. Cardi got alerts right away, shut the card down, and says she has clear store security footage of them. No hacking or digital breach reported.

• 
  Dex (@worddex) reported 29 minutes ago

  @vladgeorgescu They are pretty good in the Apple store. They’ve always sorted any problems I’ve had without any hassle.

• 
  Rashford_Enthusiast🇺🇸🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@UTDIntent) reported 32 minutes ago

  @04musicenjoyer Did you have to go to an Apple Store for that? If so that would be a problem for me cause the closest one is over an hour away

• 
  ishu ʚ♡ɞ (@ishuika) reported 32 minutes ago

  taking it to the apple store…I know there is a problem with the batteries 😵‍💫

• 
  Lumi (@lumialicea) reported 39 minutes ago

  My phone is completely broken guys :< I will try and post content but it’s going to be a challenge. It costs about $300 (maybe more) at the apple store. $lumistakoyaki if you’d like to help out, it’d be appreciated ~lumi <3

• 
  Dan Lanzetta (@DanLanzetta) reported 42 minutes ago

  Ended up buying 2 Apple devices at Verizon after receiving terrible treatment at the Albany Apple Store. The greeter Jamie was nice, but the sales person he assigned was a rude nasty individual. No way to convey this to Apple. First time dreadful experience at Albany Apple.

• 
  Bella Noches ♍️ (@beautynbullshit) reported 44 minutes ago

  Why it cost $170 for me to fix my phone at this Apple Store? 😫

• 
  aidan (@04musicenjoyer) reported 48 minutes ago

  @UTDIntent I chose to go to the Apple Store bc I got one 15 mins from me but nah at the store they just ship them off to get serviced anyway so it wouldn’t really matter going to the store or not bc they won’t fix AirPods in Apple stores anyway

• 
  Robert Goacher (@RobertGoacher) reported 49 minutes ago

  @SamiFathi_ Years ago I finally got approval from my then-boss to buy an iMac for my desk. I managed to get the company credit card from the accountant and went to order. Nope, Apple Store was down for something similar. 😬 Not a good look.

• 
  FILTHY BOOK ***** (@filthybookbitch) reported 51 minutes ago

  @jreneejrenee I’m not sure because I’m also allergic to nickel and I were mine all the time and don’t have an issue. Go to your products in the Apple Store and pull up the specs and it should tell you what the back basil that touches your skin is made out of

• 
  (Light Bringer) + (Black in German) (@CosmicInglewood) reported 56 minutes ago

  When the USB-C input power and data port of M2 MacBook Pro stopped working, I took it to the local Apple Store, about $100 to fix instead of $1400 for a new one, you see, fixing made more sense fiscally also, but also reduces e-waste, be smart and frugal fix your things

• 
  I Hate You, and I (@HateYoKids) reported 57 minutes ago

  @PowerbombJutsu @Jos_E_Navarro That title might have a tough time getting through the Apple Store. But I'm down to chime in as a Cleveland *****.

• 
  BJ Nemeth (@BJNemeth) reported 59 minutes ago

  @vladgeorgescu I took it to the Apple Store, and I told them the truth, and asked how much I'd have to pay to fix the screen, or if I'd have to pay for a new one. He looked up my account (longtime loyal customer) and handed me a new one a few minutes later. I was on thrilled and relieved!

• 
  Fig 💫 (@mayafeysgf) reported 59 minutes ago

  @milkxncooki3s Right :(( and if literally anything in the world goes wrong you cant fix it anywhere but the apple store or they'll lock you out or smth, so for fixes that are actually affordable you have to pay an inflated price Theyre rlly so greedy, these prices dont match the products at all

• 
  MoaKitten Misses Onewe (@SleepyKingme) reported 60 minutes ago

  Got my paycheck so now I scheduled my phone to get fixed I don't think the apple store is prepared for what I'm about to walk in with because "camera and flash not working as expected" doesn't exactly cover what's going on