Apple Store

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Apple Store Outage Chart 01/18/2026 13:05

At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

  1. Website Down (54%)

    Website Down (54%)

  2. Errors (33%)

    Errors (33%)

  3. Sign in (13%)

    Sign in (13%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
EcuadorMachala Errors
United StatesHyattsville Errors
BrazilJoão Pessoa Errors
United StatesThe Bronx Errors
IndiaPune Website Down
FranceSoisy-sous-Montmorency Website Down
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • RachelJessWolff Rachel Jessica Wolff (@RachelJessWolff) reported

    @justinuul they informed me my laptop was broken, which wasn't particularly helpful because the reason i went to the apple store was because it was broken

  • thatbberg Brittany Berger (@thatbberg) reported

    apple store geniuses asking you how often you shut down your computer have the same energy as dentists asking you how often you floss

  • upcopay UPCO (@upcopay) reported

    Toc Toc!! Upco Mobile on play store: As we have to adhere to a new guidelines from Google we are updating our app, including privacy policy in the websites and within the app itself. Upco Mobile on apple store: We did already for Apple which is in the store without issues.

  • RaviShankar_27 Ravi Shankar (@RaviShankar_27) reported

    I am done with apple ecosystem. Its too expensive and your money is always at risk. A 50k phone just worked for year and to fix the same, Apple store asked 43k. Phone k bina Watch bhi nahi chal raha.

  • carlyfindlay Carly Findlay OAM (she/her) (@carlyfindlay) reported

    The refurbished iphone was cheaper than in store by about $400. Today I’m at the Apple store as my microphone has broken. They ran a diagnostic report a no said it’s not repairable but replaceable. They asked me where I bought it from, saw the receipt.

  • jaymonie101 Rich (@jaymonie101) reported

    Still mad I broke my Apple watch dawg lol I need to go to the Apple store and see if they can help me fix it😩😩🤔🤔👀👀@AppleSupport

  • Rocko_Supreme Alvin W. (@Rocko_Supreme) reported

    a dude called me a faggie cuz of his broken iphone (i work at the apple store) and tried to fight me when I told sus to have a great day black ppl do better

  • jamesbraeden Braeden James (@jamesbraeden) reported

    Snapchat and apple store down for anyone else?

  • PJ_Burner Peter J (@PJ_Burner) reported

    @7amahanti Oh ho, now Bill has put a DOS/Windows bug in your iOS operating system. Shut down, open the window and hope like hell it’s Siri talking to you; not Cortana. If you are suffering Cortana symptoms, self isolate, get tested for a DNA defect and contact your nearest Apple Store asap!

  • tavmakara Mia || Making September Serotember (@tavmakara) reported

    @mary_firefly I use the pro but since I couldn't afford the newest model when I got mine, I went to Amazon. They have some refurbished ones for great prices. I haven't had any problems with mine except with the pen which was covered through the manufacturer's warranty at the apple store.

  • tanutejas Tanutejas Saraswat (@tanutejas) reported

    @Adithpodhar I’m at apple store for the same & they are saying - need to buy a new one as they don’t fix back glass issue. Sorry, wrong suggestion. I

  • mydadslegacy Terry (@mydadslegacy) reported

    If @Apple #iPhone is so great why is there a line to repair your iPhone at the Apple Store. I've had a @SamsungMobile #note and #galaxy for years and never had a problem.

  • Cecalli_Helper The Ghost of Dr Carl Jensen (@Cecalli_Helper) reported

    @bluwndzdancing Oh, and buying goods here - the import fee is 60% of the value of the goods. So, when I asked an apple store to fix my laptop & described the issues, he said it'd be better to buy a new one for $1,999 USD (it sells in the US for $999. And, I really REI products, so, I ordered and

  • itstikori tikori (@itstikori) reported

    i was at apple store to fix my phone and my sister texted me WHILE THE OPERATOR WAS LOOKING “what is krypton” and later she told me she read on twitter the saying “food is my krypton”. so, first, what ********, second, who tf wrote that making me awkward in front of that poor guy

  • Grenickja Nick | Black Lives Matter | 🏳️‍🌈 (@Grenickja) reported

    @Flumeghost Admittedly, I get the link— if you buy a phone at an Apple store, you could reasonably go back to them if you have an issue. But we’re just a retailer! My job description is only to take money and give you the correct change back.

  • MrRopiya Mr. Ropiya (@MrRopiya) reported

    @Apple @AppleSupport like me most of users are facing right side screen touch issue after software update I.e.14 & above , Apple store advises for force restart, & phone resetting. now advisingfor screen replacement. Whereas issue started after soft. update only,. #solution

  • sergey_kovin Sergey Kovin (@sergey_kovin) reported

    @telegram Please, fix Telegram 7.8.1 for iOS! The app stopped opening. There’s been a huge number of similar comments from many users in Apple store since last week. No feedback, no solution(

  • Mike_M_Klotz Michael Klotz (@Mike_M_Klotz) reported

    I've talked to @AppleSupport twice online, twice on calls, and just left an apple store. Apple says it's a carrier issue, yet ALL carriers say apples activation server is incorrect and only apple can fix it. Apple says only a carrier can fix it, all carriers say it's good....

  • AtikcaJAG *ATIkcaJAG* (@AtikcaJAG) reported

    "I have to buy him a black case from the Apple store for his phone, I seriously want to ... I don't think he has time to get one because he's such a busy man ... I don't mind, it's no problem either ... actually I hope he doesn't mind or feel uncomfortable me giving it to him."

  • RifaTrope 🔞Rifa 🔪 腐男子 🔗 Your Gov. Assigned Omega (@RifaTrope) reported

    These websites do not want to lose profit. They know the profit is in nsfw. The issue is when they are faced with the choice keeping nsfw on their site or losing credit cards, paypal, apple store, etc. Which cuts off all incoming profits and users.

  • MysticPaola ✨Paola✨ (@MysticPaola) reported

    on the bright side of things, I got a brand new (to me) oracle deck today! yippee!!! will be posting pictures after my trip to the apple store to see if my twitter issue is actually a phone issue! wish me luck!!

  • CherrymeadS Cherrymead Surgery (@CherrymeadS) reported

    Monday phone update: the calls are still extremely slow. Please use the AskNHS app which you can download free from Google Play and Apple Store whenever possible for medical advice.

  • playboisaad Saad (isles and raptors fan 🥱😈) (@playboisaad) reported

    does anyone know how to fix a software malfunction for iPhone XS and yes I did book a genius bar appointment at my local Apple Store? When I was swimming, I forgot my phone was in my pocket, and when I checked to see if it still worked, it did. But then the screen.

  • Entrociter Your Entrociter (@Entrociter) reported

    @Apple The Apple store has the worst shopping experience post covid. Half of the people aren't wearing masks with no confirmation of a vaccine so are y'all so locked down?

  • animeshk55 ANIMESH KUMAR (@animeshk55) reported

    Customer support is saying hardware issue and On site Apple Store is saying software issue.

  • trip0lar 𝕒𝕝𝕪𝕤𝕤𝕒 🖤 (@trip0lar) reported

    once when i was 17 my iphone was having battery issues so i took it to the apple store and the man told me I just spend too much time on my phone because I’m a teenager and then less than a week later my phone died and never turned back on again

  • japaneur James Coleman (@japaneur) reported

    @alanb I was surprised today that several AU shops had the same problem. 120 minutes wait to activate a new line on an Japan Apple Store bought new iPhone SE (one year old, just needs sim). I think a lot of companies are running skeleton crews compared to pre-pandemic.

  • UnicornPDX Unicorn de Burgh (@UnicornPDX) reported

    @Harkaway If there’s an issue, and you want to take it to the Apple store, a Mini is a lot easier to carry than an iMac, says the person who used to have a big iMac.

  • animeshk55 ANIMESH KUMAR (@animeshk55) reported

    Customer support is saying hardware issue and On site Apple Store is saying software issue.

  • herminette laurie cooper (@herminette) reported

    @loveholliejo @downtown_la @Apple It’s true it’s gross that it has to be an Apple store but this building has been neglected and really in a bad state for so many years. Totally dilapidated. I’m happy it was restored instead of knocked down.