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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (50%)
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Errors (31%)
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Sign in (19%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hamburg |
Errors | |
 Dallas |
Sign in | |
| Chicago |
Sign in | |
 Sofia |
Website Down | |
| Wetumpka |
Website Down | |
 Mont-Royal |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Bet9ja Help
(@Bet9jaHelp) reported
@African06234342 @Bet9jaOfficial Hello, We sympathize with you on this. We advised to download the "BRAVE BROWSER" from your google playstore or apple store and login your bet account using the browser for easy access. Cs Team.
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TrisPaul
(@vinditwit) reported
@jay_larios My iPhone X couldn’t hold a charge and the Apple Store refused to fix it he hooked it up
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EDDIEMETS
(@METSshow) reported
@M_etsFan48 My iPhone is broken. It’s a 6s plus. An old model. I can’t receive text messages either. I’m taking it to the Genius Bar at the Apple store this Tuesday to get it fixed. On Twitter when I hit the tweet button it double tweets. It was told to me earlier this week.
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Suzanne Curley
(@suzanne_curley) reported
Major props to @Apple Store Watford. Went in with an issue with my AirPods, turns out it’s a known issue with this model, I was out of there with a new pair free of charge within about 10 mins. Thank you! @AppleSupport
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Molson Hart
(@Molson_Hart) reported
@amelapay Happens :-/ I took it to the Apple Store and they looked at the bottom and said no problem but they couldn’t look at the other side
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amy s
(@amys24351230) reported
Wow @Apple terrible customer service. My watch stops working completely while under warranty but because I was on vacation I didn’t call for support that day but went to an Apple store a few days later where I’m now told it’s out of warranty by 5 days and you can’t help me?
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Lon Petrini
(@Lon_Petrini) reported
FYI if your AirPods Pro have a crackling/static noise you might be able to replace them for free. I had that issue and the Apple store confirmed they were part of a known issue for ones manufactured before October 2020. Got them replaced for free despite being out of warranty
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Vanessa 🇭🇹
(@Nessasary561) reported
@ATT “ACCIDENTALLY” blacklisted my iPhone that I purchased from the @Apple store and refuses to fix it because I’m not a customer of theirs. 😡 I was never a customer of theirs to begin with. Ive been without a phone for a month now. Y’all have till Monday to unlock my ****. #ATT
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Bet9ja Help
(@Bet9jaHelp) reported
@EnceLawr Hello, Please be advised to download the "BRAVE BROWSER" from your google playstore or apple store and login your bet account using the browser then relaunch the site. We sincerely apologized for the inconveniences. Cs Team.
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lunar fairy
(@senqyuf) reported
Can they start having Symphony of the Night on Steam now. I have bought it on Apple Store but the controller is terrible.
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Roberon Santos
(@RoberonSantos) reported
@pokimanelol @sapnap Today I was at the Apple Store when I saw that a lot of phones were broken. When I looked around I saw none other than Pristiano Penaldo smashing all the phones. He said he was mad because he ghosted vs a relegation team. Shame on you Penaldo!
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Mike Matuszewski
(@msm1876) reported
@jorymicah Typed on an IPhone purchased at a Walmart? At the Apple Store? Posted on a social media site recently purchased by a mega billioniaire? If you’re taking down capitalism, you’re…off to a slow start there, sweetheart.
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𝘋𝘢𝘯𝘪𝘦𝘭 𝘑𝘶𝘯𝘪𝘰𝘳 𝘏𝘢𝘳𝘳𝘪𝘴𝘰𝘯
(@DJHarrison1997) reported
@PandaHelperApp Whenever I download the Pokémon Go App from Panda Helper VIP and attempt to login it tells me the app needs updating and takes me to the apple store?
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Zach Riley
(@_ZachRiley_) reported
[At the Apple store] Salesman: So what are your thoughts? Me [through a mouthful of broken glass]: the ones at the supermarket are easier to chew #apple #iphonese #ipadair
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Amélie E. Koran
(@webjedi) reported
Well, cracked screen and dented case on the phone... so it looks like a fun trip to the Apple store today. Last version of the iPhone was camera issues... this one was, even with a good case, couldn't take the impact. Thank goodness for AppleCare I guess.
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IdeaSmith 📚🌱🎙️
(@ideasmithy) reported
Is there a problem with the 2020 MacBook Air 512 MB? I've been trying for a week to buy it at the Apple store but they've been out of stock and saying they'll get it tomorrow. Are they phasing this out?
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emma ia
(@hrryh0me) reported
i had a dream that i met louis and that i took a load of pics but cause my phone was broken none of them saved and i never actually have evidence of meeting him and so in my sleep i have booked an appointment at the apple store to buy a new phone which im@never gonna go to
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ً
(@kitschmusik) reported
going to the apple store to fix my computer always just reminds me how dystopian the information technology industry is. this place is a mockery of public space in a city that has been slowly stripped of it
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Daniel
(@KingDingDan) reported
This error occurs with every card I have, from different banks and card providers. Apple Pay works fine on every other device I have, iPhone, Watch, iPad, work MacBook, all fine. This is only an issue on this MacBook Air since the logic board was replaced by the Apple Store.
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danny
(@geekboy821) reported
@billreburn @theapplehub So true. The cell phone carriers insurance is scam. Who in the hell wants to file a claim when u can just go the Apple store and get it fix. VZW charges $17 a month just for one line but yet I can pay $13.49 for theft and lost Via Apple care+
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theunretired
(@theunretired) reported
@CVRecord Link to Apple Store not working
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Uncle Dave
(@DOHC_SiR) reported
@Stickballruss Sounds have you even tried to go to the apple store? I have zero issues with my 13+ never had any issues with Apple phones and I have had quite a few…. But I will never buy another Samsung P.O.S. !! Worst crap and customer service I have ever seen!🤬🤬
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frankie
(@NOTORlOUSONE) reported
these dudes in the apple store are just screaming like please just fix my ******* mac dude
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Ryan Godfrey
(@rgodfrey) reported
from
Philadelphia, Pennsylvania
Took a bricked iPhone 8 Plus to the Apple Store today, thinking it just needed a new battery and good as new. Screen fine, no water damage. But nope, unsaveable. No major physical problems, it’s just decided to no longer work. Maybe there’s a lesson there.
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Shiekysworld
(@shiekysworld) reported
@DanGG06 @RjeyTech So are you saying that people can’t point out their experience with the same product? I think it brings to the table a ratio. The point that people are trying to make is go to the Apple Store and get a new phone they won’t have a problem giving you one it’s under warranty
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Brian Rambo
(@djbrianrambo) reported
Both laptops (my main and my backup) are currently not working. Apple Store is about to love me
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Lescoe Brandon
(@LGBTFJB) reported
@spnpsthighs @DirtyJobsInRE @logicalloui1505 and blm people walk to their local apple store or grocery store looking for trouble. We gonna talk about all the looting and shooting going on by them or nah?
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David “Dave IRL” Schlenk
(@schlazor) reported
@riahthelee fwiw I got a new battery in my 8 Plus and I’m glad I did. $50, same day at the apple store. Newer ones are $70 though. I’ve also DIY before and it’s not terrible but there’s some risk involved.
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bear pfp
(@ibbu543) reported
Apple Pay not working at the apple store
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Seshlihem.eth (GSC.eth + 0358.eth)
(@LilNonfungible) reported
Why? Because if you hit enter on that command, most likely it won't work due to Apple Store WiFi blocking the DNS request. This is an easy fix. Either use IP address or turn mobile hotspot on your phone. Connect to it on the Mac. Hit ctrl+C, up arrow, enter. Now it'll work.