Apple Store status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

• Website Down (38%)
• Sign in (35%)
• Errors (27%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Ciudad López Mateos	Sign in	12 days ago
Quito	Website Down	26 days ago
Guayaquil	Sign in	26 days ago
New York City	Sign in	27 days ago
Malibu	Website Down	29 days ago
Houston	Errors	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  F Will (@FWill164996) reported 11 seconds ago

  @peterrhague @Poxenium Only had 2 problems ever with Apple. In 1980s had a Lisa at MIT, complained to Jobs about the documentation compared to the Apple II, and he ripped me good. In 2013 got a MacBook Pro. Ran crashme.c on it. Acted funny, genius at Apple store said it had water damage.

• 
  Onye Own (@OnyeOwn) reported 12 seconds ago

  The whole apple store would glitch the day i pullup

• 
  Rehaan Hussain (@real_rehaan) reported 41 seconds ago

  Apple store is gonna cut down on a lot of AI slops if the first automated check isnt passing

• 
  effie we all got pain (@dldmvnaij) reported 5 minutes ago

  @Kyree_jpg you don’t even have an apple store, and the only one in your beltway is shutting down. can we be honest for 2 seconds kyree!

• 
  Stivovo 🇺🇸🏈🏀🏐⚾️🏓 (@fattyk72) reported 5 minutes ago

  @OliLondonTV Why doesn't Bill Gates fart in an Apple store? Because there are no Windows. Fix your OS dude, leave the meat alone.

• 
  🧃⁷ ⦿☰☲ #ARIRANG (@luvnamgis) reported 6 minutes ago

  @aureliaov it also only completely died on me when i got to the apple store so i managed to use my phone to travel on the metro😭😭😭 the boragods were truly smiling down on me cos i would’ve cried if i lost all my photos and videos from yday!!!

• 
  Augie (@augierakow) reported 11 minutes ago

  Good experience at Apple Store today solving this problem (and two others). Thank you @apple.

• 
  Ciprian (@ciprian__b) reported 12 minutes ago

  @Aevmorfop That's a good POV Personally I'm thinkin more about the kind of time when ai gets so good that it can oneshot apps in 2-3 minutes with minimal prompting and no errors When you think about it this way, it gets even faster than searching on apple store or something Obviously, stuff that required servers and so on will still require real apps, so this is more for the small apps like calorie tracking and todo lists and so on

• 
  Dianne 🌻 (@soaked2thebone) reported 13 minutes ago

  @johnennis @amazon I don't drive so depend on Amazon a lot. But when I decided to purchase a MacNeo I took an Uber to the nearest Apple store. I was worried about misdelivery which happens on occasion. I hadn't thought of the particular problem you're having. So frustrating.😣

• 
  ᴮᴱc⁷🪭☆˚⟡˖ ࣪ still with bts (@sunshinehope613) reported 13 minutes ago

  I JUST MET AN ATINY IN THE WILD FOR THE FIRST TIME EVER AT THE APPLE STORE!!!!! IVE BEEN HAVING ISSUES WITH MY AUDIO, so when I went, the guy turned on my phone and ofc ateez was the wallpaper and he said “oh youre an atiny?” AND I LEGIT STARTED FREAKING OUT AND HE JUST STAREDXHS

• 
  hello, donavon! (@hellodonavon) reported 14 minutes ago

  @daviss That’s honestly a relief. Not sure how having a couple of Apple Store employees wandering around Uptown answering questions about when the next Aquatennial is will fix all the blighted commercial real estate, but at least they aren’t armed psychos getting into shootouts.

• 
  Mark Smith (@marksmith1045) reported 14 minutes ago

  @ashawolves Sad... you need to go to the apple store. They will help you fix it

• 
  RealHausofPaine (@RealHausofPaine) reported 15 minutes ago

  @WallStreetApes I live in Towson, MD. Youth mobs and crime has increased. But there’s a deeper issue. The journalist fails to report, that employees at the Apple Store decided to unionize. The ONLY store in the nation. It failed.

• 
  Carol SMART Baker (@CarolSm33801) reported 18 minutes ago

  @RealDonKeith The Apple Store might not be having issues. However WHEN THEY are left behind as the ONLY business THEY ARE GOING TO BE TARGETS

• 
  Elikem King (@KingElikem) reported 19 minutes ago

  @redjungle_077 @tech_twi But you Dey use google and Apple Store , that one you don't have issues with it

• 
  Akhilesh (@Akhiles12103084) reported 21 minutes ago

  @techdroider You should have taken it to the apple store the moment these issues started popping up my man.

• 
  Oluwasegun 🇳🇬 (@stqinless_) reported 24 minutes ago

  My bosses don already Dey call me because of this post… I won’t take it down… until the bigot lady is disciplined by the Company… Let’s all be mad… I will even be the one that will start writing the bad reviews on Apple Store!!!

• 
  Sir Mapy (@sirmapy) reported 24 minutes ago

  Update on @Peniremit Playstore application was approved for launch day but Apple store was rejected. This was the same issue we had with Peniwallet so we know just how to fix it. Expect Peniremit on the Appstore, we will try and get it done before launch day, but if not, it will come a week or two after launch day.

• 
  Ashish Chowdhari (@ashishx_1) reported 27 minutes ago

  Updated my iPhone 14 yesterday and it went black. Today Apple Store said the display must be replaced, and I have to pay for it. If this issue was caused by the update, why should I bear the cost? Customers shouldn’t have to pay for problems caused by Apple’s software. @Apple

• 
  Charlie Rybak (@charlierybak) reported 29 minutes ago

  I miss Chino Latino, Williams, and Stella’s too! The Apple Store and North Face were great. But get a grip and touch some grass. Go walk down there right now and you’ll realize that the doom and gloom is overblown. AND! The city needs to do more to support the area.

• 
  Vasily Alekseenko (@rarefounders) reported 33 minutes ago

  Testing our MVP at the event with 250 attendees today. Last minute updates have been submitted to TestFlight and will take 5 hours 😱 but we won’t have time to test/ fix bugs before pushing it to Apple Store for the event. What can go wrong, right!? I’m stressed 😖

• 
  Cheryl Hunter 🏳️‍🌈🇨🇦🌻🦋🇺🇦 (@LadyEmmasGhost) reported 40 minutes ago

  I’m loving all the animal accounts. It’s a much needed laugh in a day where I spent most of the afternoon in the Apple Store going through Password Hell. And it wasn’t even MY problem. Long, dumb story.

• 
  Randy “the viper” martin (@RandyMarshonMD) reported 42 minutes ago

  I just sat in the Apple Store for an hour to get my phone fixed (blacked out woke up and it’s broken) I did not realize how retarded the common man is. There r people out there that don’t know how to delete apps. -🐍🐍

• 
  Marz (@marzrocks) reported 43 minutes ago

  @paisoaps I wanted the dvds, but I bought it from the Apple Store. My uncles have them on dvd. I grew up watching it. I didn’t watch the movie either until recently. It’s in terrible quality, but I found a decent quality somewhere. If you want the link I’ll DM it to you

• 
  Certified Ethical Stacker💵 (@BTHxTim) reported 46 minutes ago

  @JustAFamilyMan_ Security on its last leg😭 . The apple store closing down in Towson a big L tho.

• 
  Rudolf Ritler (@RudolfRitler_83) reported 50 minutes ago

  @letsckse @FlowerMaiden44 @Zoya_ki_batein Looooooool It literally happens everyday Be it in a burget king apple store walmart Always sheeboons startin trouble

• 
  Abhiraj Damodare (@AbhirajDamodar1) reported 52 minutes ago

  @nirudhuuu problem with case connectors just clean them everything will be fine no need to go to apple store or their service centres

• 
  Smoke Showing (@StrikeAnother1) reported 55 minutes ago

  I’ve been dealing with an iPhone issue on my daughter’s phone for months, including multiple attempts through their customer service and multiple visits to the @Apple store. I’ve just been sent on circles over and over and over. I’m currently sitting here in the Apple Store (for the third time) in as many months and have basically been abandoned while they help someone else. Their customer service has been horrendous and I am so frustrated! Apple Care my ***!

• 
  Erika (@ItsErikabYo) reported 56 minutes ago

  Next few months and I take elliana to Highpoint I’m going to the Apple Store I’m gonna ask how much for a new battery for my watch and if they can fix the speaker for my phone calls, I will also look at repair shops and see what’s the best quotes

• 
  Hexerin Null (@HexerinNull) reported 58 minutes ago

  @yuusultultultu I would suggest taking the phone to your local Apple Store, and have them check the charging port for physical issues. It is possible the charging port is damaged or defective. If you have Apple’s protection plan, the in-store service is free too!