Apple Store

Apple Store Outage Map

The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Apple Store users affected:

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 5
Bogotá, Distrito Capital de Bogotá 2
Woippy, ACAL 1
Albacete, Castilla-La Mancha 1
Bordeaux, Nouvelle-Aquitaine 1
Rostock, Mecklenburg-Western Pomerania 1
Sheffield, England 1
London, England 1
Ljubljana, Mestna Občina Ljubljana 1
Valle de Bravo, MEX 1
Naucalpan de Juárez, MEX 1
Mexico City, CDMX 1
Huimanguillo, TAB 1
Zamora, MIC 1
Birmingham, England 1
Martigues, Provence-Alpes-Côte d'Azur 1
Le Lamentin, Martinique 1
Vénissieux, Auvergne-Rhône-Alpes 1
Hamburg, HH 1
Mexicali, BCN 1
Genly, Wallonia 1
Valladolid, Castilla y León 1
Mumbai, MH 1
Guayaquil, Provincia del Guayas 1
Ludhiāna, PB 1
Issoire, Auvergne-Rhône-Alpes 1
Toulouse, Occitanie 1
Clisson, Pays de la Loire 1
Barcelona, Catalunya 1
Acojeja, Canary Islands 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • thebigb82 James Bono (@thebigb82) reported

    Jab taken, all chipped now, off to by an xbox and burn down an apple store, all hail Bill Gates

  • ManguKat Mango 🗻 || gay month 🏳️‍🌈 (@ManguKat) reported

    @Michaelmcchill worst case scenario if none of it works, take it to your local best buy or apple store and they can fix it, most times it can be done without a factory reset

  • marialhugh Maria Hugh (@marialhugh) reported

    @m_simonephd I have an older MacBook that would sometimes get the trackpad stuck down because an internal setscrew was loose, I couldn’t get into it but the Apple store reset it in place and tightened the screw. (In my case they did this at no charge- I hope that’d be the case for everyone)

  • tixyukohin #P中古ちゃん (@tixyukohin) reported

    @reborn_wong I purchased IOS YAO-L1 PRO, but I couldn't scan (download) it because there was no smartphone game assistant code in the Apple store, and I couldn't fix the tap for the video.

  • sparkyarcster Stephon Parker 👨🏾‍💻 (He/Him) (Birthday Hiatus) (@sparkyarcster) reported

    Okay friends I've been trying to revert my iPad Pro back to iPadOS 14 from 15 since last night. I keep getting different errors. Looking for suggestions before I head to the Apple Store. *As a note I worked at Apple at the Genius Bar for 3 years so please keep that in mind.

  • Eden10Beb Valar Morghulis🎯⚰⚰ (@Eden10Beb) reported

    @AbkLanre @black_bhoy_ How much is IPhone at Apple Store? Answer me please because I don't know your problem still

  • rsms Rasmus Andersson (@rsms) reported

    My iPhone died while on vacation, far from an Apple store so using my iPad mini. Updated to iOS 12 which is apparently the most recent OS version available (wtf?) and OMG it is extremely slow. Writing this tweet one letter at the time because there’s a ~500ms lag in the keyboard!

  • performativity tit (@performativity) reported

    cracked my phone screen omw home from the apple store where i went to get my phone screen fixed . God just get it over with and strike me down

  • 101010Mingdao mingdao-101010 (@101010Mingdao) reported

    @DCPhotog Sorry, this was years ago and most likely a jail broken phone. I should think the local Apple store could tell you how. There are other methods you can find online that might be easier. If you haven't by Sat, DM me and I will be finished with hell week (work) and help.

  • Aus_SFGiantsFan Aussie SF Giants Fan (@Aus_SFGiantsFan) reported

    @carmenkiew @luxchromatic I had a similar problem with my Apple Watch. The Apple store in Australia inspected it and said it was the accelerometer (I think). It ended up being replaced.

  • tuttonp Paul Tutton (@tuttonp) reported

    @__Duncs__ "I don't actually have a problem with my Apple devices or need to go to the Apple Store, I simply want to be aggrieved"

  • Schopke Robert Schopke (@Schopke) reported

    @Apple had a terrible experience at the Boise Apple Store. Manager Glen was rude and unapologetic. been an Apple fan/supporter since 1986. Thinking of switching to PC’s. I would love to speak with someone at Apple about it.

  • StopAgitprop Stop Agitprop (@StopAgitprop) reported

    @CourtneyDBryant Just curious, do you know why the Apple Store at Perimeter Mall had a huge amount of broken window glass with around three 1.5 inch holes at the center of the breakage? The store was closed for repairs with the walkway roped off due to broken glass.

  • Dawgfan TC (@Dawgfan) reported

    @MsCecileB Apple Store. I could have sold for about $100 or so more but they gave me $540 plus I had $200 from work gift certificates. Not worth risk of someone returning/payment issues.

  • eliquinox Ed Silantyev 💪 (@eliquinox) reported

    Went to apple store to repair an apple watch. Was asked to wear a mask - I refused. Went down to a side shop for the repair instead and most importantly held no grudges for apple as it is in their right as a business to put up such rules should they choose to.

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