Apple Store

Apple Store Outage Map

The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Apple Store users affected:

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 13
Bogotá, Distrito Capital de Bogotá 8
Mexico City, CDMX 5
Juárez, CHH 4
Manchester, England 4
Quito, Provincia de Pichincha 4
Rio de Janeiro, RJ 4
Guadalupe, NLE 3
São Paulo, SP 3
Madrid, Comunidad de Madrid 3
Tijuana, BCN 3
Medellín, Departamento de Antioquia 3
Juárez, ROO 3
Tower Hamlets, England 2
Veracruz, VER 2
Ecatepec de Morelos, MEX 2
Kolkata, WB 2
Patna, BR 2
Hermosillo, SON 2
San José, Provincia de San José 2
Aguascalientes, AGU 2
Mérida, YUC 2
Morelia, MIC 2
Oradea, Bihor 2
Québec, QC 2
Barcelona, Catalunya 2
Monterrey, NLE 2
Cuautitlán Izcalli, MEX 2
Guadalajara, JAL 2
Guayaquil, Provincia del Guayas 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • RidiculousFood Mssr. David (@RidiculousFood) reported

    Had to go to the Apple store at Xgates today to fix my phone. I’d like to say something pithy about the decline of the mall or whatnot, but I won’t. The place looked tired and ****** and it is just sort of sad. I remember the place late 80s/early 90s. A temple of commerce. #Malls

  • waleed75961298 waleed (@waleed75961298) reported

    @AppleSupport They have the most horrible staff and handling and they fix the phone in 14 days!!!!!! I have been to Apple store in USA you took 30 minutes to fix it ,so why just why we pay 1000 to have a slow and non professional experience!!! Everyone said the same stuff i say so why you👇🏻

  • jowellsewell joel (@jowellsewell) reported

    @AppleSupport I went to the Apple Store today to get my iPhone 7's "No Service" issue fixed under the Repair Program, but apparently my phone is too old for that. So, what should I do? Cos I'm sure this problem isn't my fault.

  • PPashchenko Polina P. (@PPashchenko) reported

    I’ve brought my macbook to apple store 3 times in the last couple months, spent an hour on the phone with them today AND GUESS WHAT MY MAC’S STILL NOT WORKING 💃🏼

  • willowrosenboob liv ☾ (@willowrosenboob) reported

    my laptop still broken so i have to go back to my hell (the apple store) so what embarrassing tillow content should i leave open today !

  • GOtvNg GOtv Nigeria (@GOtvNg) reported

    @olamide_salia With MyGOtv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Kiki043...........2/2

  • GOtvNg GOtv Nigeria (@GOtvNg) reported

    @TopUpLab With MyGOtv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Kiki043........2/2

  • Sanjeev_kakar71 Sanjeev Kumar (@Sanjeev_kakar71) reported

    @Nainamishr94 issues? I didn't find app on apple store 🙄

  • Henry72217378 Henry (@Henry72217378) reported

    Two days ago, I was in an Apple store and I was down a significant amount and I realized I was over leveraged. Closed out my positions and then surprise! It wasn’t an etf being built for me.

  • trotwstories The Rest of the World by Adam Schwartz (@trotwstories) reported

    @TraciNathaniel @TaraLWrites OMG trauma trigger! Couple years ago my Word files suddenly wouldn’t open. “Permissions error.” Took laptop to Apple store. Right in front of me, dude at the Genius Bar deleted many files. Whole megillah too long for here, but I’m still not right. #WritingCommunity

  • GOtvNg GOtv Nigeria (@GOtvNg) reported

    @davic_obi With MyGOtv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Kiki043......2/2

  • isoellen Isoellen (@isoellen) reported

    I don't have an iPhone therefore I don't have Twitter voice. That's technology bias! What's wrong with Android? It's much easier to fix and replace... Wait you've never had to wait 5 hours in an Apple store? I don't believe you.

  • jeffvalois Jeff Valois (@jeffvalois) reported

    @agreenphotog Could be a serious issue. I think that’s what happened to my old iMac. Had to take it to the Apple store to have the whole front panel replaced. 💰 💰 💰

  • Novatoba John C Brewster (@Novatoba) reported

    @roadys I can’t register my card, link to Apple store not working nor can I find app on store. Link to Android works though. How do I register with an iPhone?

  • GOtvNg GOtv Nigeria (@GOtvNg) reported

    @Chigel4real With MyGOtv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Kiki043....2/2

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