Apple Store Outage Map
The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Apple Store users affected:

The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Chicago, IL | 2 |
Mumbai, MH | 1 |
Baden-Baden, Baden-Württemberg Region | 1 |
Annecy, Auvergne-Rhône-Alpes | 1 |
Central, Central and Western District | 1 |
Lyon, Auvergne-Rhône-Alpes | 1 |
Düren, NRW | 1 |
Edmonton, AB | 1 |
Shanghai, Shanghai Shi | 1 |
Watsonville, CA | 1 |
Arlington Heights, IL | 1 |
Chelles, Île-de-France | 1 |
Linkwood, MD | 1 |
Berlin, Land Berlin | 1 |
Naples, FL | 1 |
Milford Center, OH | 1 |
Chennai, TN | 1 |
Lexington, MA | 1 |
Hanoi, Thành Phố Hà Nội | 1 |
Leipzig, Saxony | 1 |
Waynesboro, VA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Scott Buchanan (@BuchfromBuck) reported
@carolinemurs You won’t be able to service it yourself, or through your local repair shop, so you’ll have to take it to the nearest Apple store if you break down oh wait....
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annalise (@Chef_Churro) reported
i just read something for scanning something on your phone that said “please be sure your screen is clean and crack free”? ya sure thing chief i’ll just skip down to the apple store and pay $200 to fix my screen JUST so i can scan something that i can do by hand
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quorniya 💖💙 (@quorniya) reported
@LadyBergamotx do you have applecare/live near an apple store? if so the best solution is to bring it in and have apple fix it so you don’t void your warranty.
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Mike Ormerod (@mikeormerod) reported
2/ And given the exchange was done in store, @AppleSupport can’t issue a Trade-In Kit for the 11 as there’s no Web Order! Nearest @Apple store is closed due to Covid. Suggested solution is drive hrs to a different store!! #fail #badcustomerservice
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yokie (@zorokashi) reported
the way this is my billionth time taking my laptop to the apple store about the same issue 🤬🤬🤬
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Mckay Webb (@MckayWebb) reported
@Investingcom Every single Apple store I know of in my area has been closed since may... I thought all store were shut down
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JonCarpenter (@TheJonCarpenter) reported
@joshnorthsouth Apple store right now is the same. Website was not working well today
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Chris Arkley (@chris_arkley) reported
@urbanstrata I had this issue when restoring my 11 Pro Max a while back, Apple Store replaced it as it was down to a fault with the antennas
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Iain Duguid (@skipperdogood) reported
Apple car production will lead to: • Servicing at Xmas as people avoid finding a park by driving to the Apple store • Charging the car twice a day because you listened to the radio • Cars slowing down when a new one is released. 20km/h on the freeway. Apple denying anything.
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Jeevan Sanghera (@jeevansanghera) reported
@CBCNews Will have it’s own style charger. Can only be an Apple store genius. Can’t fix screen without voiding warranty. Will need Apple password to get into the car. Wheels won’t work unless you upgrade to new iOS.
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Kaylee Claire 🌈 (@KayworxX) reported
@Marinutto It was only banned on the phone app, but was still available on website. And they gave me the option to edit it out and then they could put it on the app again. So it's not Tapas's fault, it'sthe Apple Store that's the issue
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Shone X (@shonekelkar) reported
@anirudhamudanYT @Apple Yes plzzz Take it to the Apple store asap If there's some genuine issue they will either fix it up or give u a brand new device! (Hope there's no external damage!) Don't hesitate just go and get it checked 👍
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J'R (@roadside_365) reported
@ATTexplore iPhone 12 Pro Max for me my iPhone is cracked and Apple store can't fix it.
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Amit Kulkarni 🇮🇳 (@4mitvk) reported
@AppleSupport During my chat the issue was not solved rather I was asked to contact my financial institutions, the point is there is no problem at their end, I can use the card in Play Store so what is wrong with Apple Store? 1/2
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J'R (@roadside_365) reported
@ATTexplore iPhone 12 Pro Max for me and #attexplore and #sweepstakes my iPhone screen is cracked and the apple store can't fix it atm!