Amazon Web Services status: access issues and outage reports
Some problems detected
Users are reporting problems related to: website down, errors and sign in.
Full Outage Map
Amazon Web Services (AWS) offers a suite of cloud-computing services that make up an on-demand computing platform. They include Amazon Elastic Compute Cloud, also known as "EC2", and Amazon Simple Storage Service, also known as "S3".
Problems in the last 24 hours
The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 15: Problems at Amazon Web Services
Amazon Web Services is having issues since 03:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Web Services users through our website.
- Website Down (50%)
- Errors (32%)
- Sign in (18%)
Live Outage Map
The most recent Amazon Web Services outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kyiv
|
Sign in | 13 days ago |
 Chennai
|
Website Down | 16 days ago |
 Point Pleasant Beach
|
Website Down | 21 days ago |
|
Little Rock
|
Errors | 24 days ago |
|
Atlanta
|
Website Down | 24 days ago |
|
Clearwater
|
Website Down | 25 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Web Services Issues Reports
Latest outage, problems and issue reports in social media:
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Shawn Jots (@shawnjots) reported@awscloud been trying to create an account over 36 hours ago but I realized your sign up process is broken. Getting this error: response: { "message": "Failed to start DIVA SMS PIN verification".... Can you help?
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Mashood tried Ops (@fromcodetocloud) reported🤯AWS S3 Outage (2017) : In 2017, a routine maintenance task inside AWS turned into one of the most famous outages in cloud computing history. An engineer working on Amazon S3 executed a command with an incorrect parameter, causing more servers to be removed from service than intended. What followed was a chain reaction that affected thousands of websites and applications across the internet. The outage lasted around 4 hours, but the impact was far bigger than the downtime itself. Companies suddenly realized that services they considered independent were actually relying on the same underlying cloud infrastructure. Slack, Trello, Quora, and countless others experienced disruptions because a critical dependency had failed. The most interesting part? The incident wasn’t caused by hackers, hardware failures, or a sophisticated cyberattack. It was caused by a routine operational task performed by a human.
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Saurbh Pandey (@JustABoyLost) reported@AWSSupport Where you guys trying to contact everyone from last 3 hrs , my web app and app both are down. Please help, I have dm you also but no reply
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Teri Radichel #cybersecurity #pentesting (@TeriRadichel) reported@Chiraq100x @Anthropic @awscloud I mean I can check this after every prompt but that doesn’t help that I’ve already been billed for the tokens and have to pay to fix it if I want it to be correct.
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ahmed (@ENGA999) reported@VodafoneGroup @awscloud @VodafoneBiz When does customer service in Egypt actually help customers? The app is terrible when it comes to roaming services. Every time I travel abroad, I struggle to activate or manage any service, and there are no real solutions. The only thing that works perfectly is charging customers
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DarkSoulja3323 (@DarkSoulja3323) reportedI had this exact problem with a Oled monitor i ordered @amazon @awscloud . Fix your **** Amazon!!! Have severe punishments for these people so they never do this ****. The driver got out with my orderer, and just got right back in the van. I said what are you doing? He said, i have to go pee so i was in a hurry? Wtf kind of Bullshit excuse is that while delivering something for someone thats %600
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Nagarajan (@Nagarajan5164) reportedHi @awscloud team, Greetings of the day. Could you please share me the technical help team to unlock my account details Issue Able to login with username and password and MFA is not working so could you please help me on this. Thanks
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The Scambaiters (@TheScambaiters) reported@awscloud Thanks for your quick response to Nuking a Fraudulent PayPal Website, our other contacts shut down their Phones...
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Joyfulwood (@JoyfulWood) reported$GXAI 1.47 Dip SL under 1.39 Ran big on news this morning, brought down to support at 1.45. Trying for a second run. PT 1.75/1.89/2/2.15/2.3+ Gaxos Secures Additional Funding from Amazon AWS to Accelerate AI Sales Platform Development
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John Mason 🐝 (@john_mason_) reported@wattreach @AWS @awscloud Good luck, AWS Support has been going down the tubes.
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Astro Kanu (@AstroKanu) reported@awscloud @AWSSupport you need to give me an e mail address to write to as I’ve no option to log into AWS as your team has deactivated my account. Now it’s time to take this issue seriously as I’ve been raising it patiently for 36 hours while my live project is disrupted
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Alexa Web3 (e/acc) (@alexabelonix) reported@aiven_io @serenavc @awscloud this is why more outreach doesn’t always fix it 🤝 let's be mutuals!
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Randall Hunt (@ranman) reported@pkyanam @QuinnyPig @AWSSupport Your account is probably flagged for fraud risk - any billing issues in the past? That's what seems to happen when people can't access the models automagically
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Marvelous Ikechi (@IkechiMarvelous) reported@awscloud I’m guessing this was the admins last day at work. He won’t be going down without a fight.
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Bryce Crawford 🐱 (@bryce_meow) reportedHave @awscloud service problem Contact AWS support "This response was generated using generative AI. You may need to verify responses." * Hallucinates * * Obvious mathematical error * Peak comedy
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primate portfolio (@AgastyaSinha7) reported@BullTheoryio This is such a bullshit argument. Yes there are 3 customers but does he realize they are just gateways for AI access? Amazon AWS, Google GCP and Microsoft Azure buy the GPUs and install them in their data centers. Then these data centers are made available to small and bug enterprises via Cloud services? The alternative would be every individual and company buys their own servers and racks and build software on top for provisioning/security/resource allocation. This is slow and lot of overhead. But the demand is so strong that companies will go down this route if the cloud providers cannot service their needs and are not eating up every GPU Nvidia is making. Also, Nvidia is expanding the field. Enter project Stargate, Oracle, Neoclouds, consumer friendly GPUs.. Like wtf is this concentration argument. The cutting edge GPUs are not a direct consumer device
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Jared Scheel (@jscheel) reportedHey @AWSSupport, I have filed a business critical issue and your support system is consistently failing. Every time the call comes through, your system says it experienced a technical issue connecting us and you are now outside your SLA for responding.
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Munawwar Firoz (@munawwarfiroz) reported@AWSSupport I don't care anymore. These issues were reported years ago by others but never fixed.
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Ronald van Loon (@Ronald_vanLoon) reportedMost AI pilots do not fail because the model is weak. They fail because the enterprise underneath it was never built for production AI. → Data volume → Latency → Deployment cycles → Legacy dependencies → Technical debt This is the infrastructure problem nobody is talking about. Sponsored by @awscloud. #AWSpartner
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E’s Journal (@EJL888999) reportedThe Billionaire Who Sold Time How Jeff Bezos Turned Minutes Saved Into Trillions of Dollars in Consumer Value Jeff Bezos didn’t become one of the world’s richest people by taking value from society—he became rich by saving people time. Amazon reduced shopping trips, search effort, uncertainty, and delivery delays for hundreds of millions of customers. Economist William Nordhaus argued innovators capture only a small share of the value they create. Using the logic, Bezos’s $275 billion fortune may represent over $13 trillion in social value. If Amazon saves users just four minutes a day through convenience and efficiency, society gains far more than Bezos keeps. In capitalism, the biggest fortunes often come from solving problems at massive scale. #Reflection #Business @amazon @awscloud
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L'éclaireur (@apex_leclaireur) reported@luckychappy_ Only in your head, reality is they had a 6 year contract with a server provider and then switched to amazon aws servers. So your claims are bs. I studied computers and you dont understand anything. All battle royal games use 20hz servers that dont fail but your connection does
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saura (@its_saurbh) reported@awscloud finally a sane take, after AI decided the best way to fix an issue is to "delete and recreate" live production environment
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Eduard Lugo (@eduardlh) reported@AWSSupport Hi @AWSSupport, 🚨URGENT: Is there anything else I can do to expedite this process? A phone number I can call, or an email address? My business has been down for 48 hours. Please advise.
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Tejas Korde (@imTkorde) reported@AWSSupport @AWSstartups @AWSSupport It’s been over 13 days and I still don’t have access to my AWS account. The issue remains unresolved and now I’m about to lose my account and credits too. Really disappointed with how this was handled.
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akash (@akashtattva) reportedi wonder whether anyone has ever mapped amazon AWS server costs to specific product feature improvements. because this kind of accounting framework being applied to ai spend seems intuitively wrong to me.
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yapay zeko (@yesilliksepeti) reported@awscloud that is not an excuse of being behind ai race, it points a real problem of ai and its hype!
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Catdingo (@CattManii) reported@awscloud Is that after or way after losing millions of dollars due to uptime issues?
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Teri Radichel #cybersecurity #pentesting (@TeriRadichel) reportedI’m using @anthropic opus 4.8. With @awscloud Kiro. I have rules in my README that say only use Bash. But it ignored my instructions and said sorry I used Python after using a lot of tokens to do something I didn’t want it to do. I feel like I should get those tokens refunded: this is the kind of thing that unexpectedly wastes money and time and tokens unnecessarily. I can’t make the instructions any clearer. Stuff like that is so annoying. But I’m still writing code way faster. The problem is I got a $20 plan and used it up in a few hours. I tried switching back to 4.6 but seemed like the same results for code written. It’s like everything got more expensive after the new model showed up. Or maybe I really was just making that big of a change. I had to just up the subscription to $40. I’ve already spent a bunch of money on other subscriptions and got incorrectly billed $200 in tokens I couldn’t use this month (working on getting that refunded). So you can do the math. $40 per day x 31 = $1240. But people are using multiple agents. I could spin up an army of agents to write code for me if it didn’t cost so much. Who is going to win this game? As a single developer I’m seeking ways to reduce token usage (or whatever the billing metric is) and mistakes by agents like this one feel so unfair. It clearly was not what I asked for. Whether I fix it or the agent notices its mistake after the fact and fixes it without telling me it’s still going to cost the same. Bottom line is that I can produce a lot but it also costs me a lot and so far I haven’t found a way around that besides writing deterministic code. I have to get the thing built I want to make me money before I spend it all on AI tokens. But right now the agent is making mistakes and getting stuck on things I’m doing that I guess are unique and the agent hasn’t seen too much before. It writes code and can’t figure out what it did wrong, AWS shared networking with VPC endpoints and organizations delegated admins and such I’m getting around that (without giving up full access to my cloud account) by creating verification queries and code but then the agent doesn’t follow the existing file structure and uses the wrong language without at least asking…*sigh* Also it seems like the verification code is burning tokens like a wildfire out of control. Not sure how this is going to work out. I hope there’s not some issue like someone else siphoning off tokens behind the scenes or some other weird problem like the previous nerf issue.
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AntDracula (@ant_dracula) reported@leeman24 @GyuMusang56418 @awscloud They don’t need sloppers. They need people with deep knowledge of their products, not slop cannons taking down entire regions. They laid those people off and now it’s an outage every other week, with worse support.
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chaturfier (@chaturfier) reported@AWSSupport Correct: it's been just over 48 hours since the start of the issue.