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Amazon Web Services

Amazon Web Services Outage Map

The map below depicts the most recent cities worldwide where Amazon Web Services users have reported problems and outages. If you are having an issue with Amazon Web Services, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Web Services users affected:

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Amazon Web Services (AWS) offers a suite of cloud-computing services that make up an on-demand computing platform. They include Amazon Elastic Compute Cloud, also known as "EC2", and Amazon Simple Storage Service, also known as "S3".

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Township of Evan, KS 1
New York City, NY 1
Ciudad Jardín, MEX 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

  • mario_giampieri
    Mario Giampieri (@mario_giampieri) reported

    @AWSSupport Another update- I received a canned response explaining to me what sign in credentials are and sending me a link to open a new account. Eleven months of this.

  • Zyreon_trading
    Zyreon (@Zyreon_trading) reported

    @awscloud When i wake up i saw:there is another AWS Bug/Service Down. Lol cannot give up time of 24 hours/7 days/infinity uptime..

  • drateberry
    Drate Berry (@drateberry) reported

    Is anyone else experiencing issues with the @awscloud Billing system? I’m trying to add a new card and both the physical and virtual versions are throwing a verification issue. Bank is saying they don’t see anything on their end. Waiting to hear back from AWS Support.

  • QuinnyPig
    Corey Quinn (@QuinnyPig) reported

    Kinda funny that nobody's even making observations like this about @awscloud, if you want to go a level deeper down the irrelevance well.

  • Mr_Honkitude
    Mr. Honkitude (@Mr_Honkitude) reported

    @St0ner1995 @AWSSupport When you owe someone $10k, you have a serious problem. When you owe someone $110 billion, they are the one with a serious problem.

  • jbecompslns
    J Bret Edwards (@jbecompslns) reported

    did @AWSSupport lay off all the accounts and billing people or are they all just swamped from all those insane billing estimate cases from last week? I don't remember the wait times being this bad when I was still working at AWS a few years ago. It's kind of surreal being on the other side of the fence, knowing exactly what needs to be done to resolve the issue, but then having to wait to get someone to actually look at the case. I think they laid off too many people. This is going to come back to bite them in the medium to long term.

  • PaigeSully88
    paige s. (@PaigeSully88) reported

    @awscloud Your AI sucks and costs more than humans. This sure is not a human error

  • metis00001
    metis (@metis00001) reported

    @AWSSupport Looks like it has been resolved. But it definitely took like 5 days to resolve a payment configuration issue! Thanks for reaching out.

  • thetradingguy_
    The Trading Guy (@thetradingguy_) reported

    @AWSSupport , got no replies on this upon follow up message. Please look into it. Why is it so tough to resolve an issue?

  • themikebwebb
    Mike Webb (@themikebwebb) reported

    @awscloud You should be the first cloud provider to issue a billing usage reset.

  • BenENewton
    Ben Newton ベン (@BenENewton) reported

    @awscloud Somewhere there's an IT guy lying on the ground next to his desk after opening the page with this error on it.

  • RyanVarghese14
    Ryan Varghese Mathew (@RyanVarghese14) reported

    Hi @awscloud @AWS I am currently facing issues from regarding certain payments. And despite incessantly reaching out on the support team and the email, I have been charged and there has been no formal support extended. I know you guys can do better than this.

  • jadenfixxx
    Jaden Fix (@jadenfixxx) reported

    Anyone at @googlecloud or @awscloud (or a neocloud) wanting to slide into my DMs and help me rip some free credits? Possibly leading to larger contracts down the road .. I just tried signing up for an @Azure free trial, and the experience felt like what I imagine the elders went through with dial-up internet. Solutions Architects or Account Managers HMU

  • 777PrinceFreaky
    ❤️‍🔥ViBe GuY_PrinCe😉 (@777PrinceFreaky) reported

    Amazon has very poor service in Warranty and Claim Procedure To Customer fix this for me soon @amazonIN @awscloud @AmazonHelp

  • edwarddonner
    Edward Donner (@edwarddonner) reported

    @BaconOverflow @awscloud I'm an experienced technologist. Yes a bug was likely. My fear was I'd made a terrible mistake or leaked credentials. AWS customers are on the hook for either. AWS has no hard caps. My initial alerts were high but not billions. For 10 mins I thought this just might be real.

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