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Amazon Web Services

Amazon Web Services Outage Map

The map below depicts the most recent cities worldwide where Amazon Web Services users have reported problems and outages. If you are having an issue with Amazon Web Services, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Web Services users affected:

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Amazon Web Services (AWS) offers a suite of cloud-computing services that make up an on-demand computing platform. They include Amazon Elastic Compute Cloud, also known as "EC2", and Amazon Simple Storage Service, also known as "S3".

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Township of Evan, KS 1
New York City, NY 1
Ciudad Jardín, MEX 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

  • 777PrinceFreaky
    ❤️‍🔥ViBe GuY_PrinCe😉 (@777PrinceFreaky) reported

    Amazon has very poor service in Warranty and Claim Procedure To Customer fix this for me soon @amazonIN @awscloud @AmazonHelp

  • GettingMyGlitch
    GettingMyGlitchOff (@GettingMyGlitch) reported

    @AWSSupport Yeah its just getting automated responses to everyone saying "Your account will not be re-opened. We regret that we have not been able to address your concerns to your satisfaction." so can you send the mturk team a message to review the error since its more then just me its

  • eszter_morvay
    Eszter Morvay (@eszter_morvay) reported

    @AWSSupport Also - apologies for the DM issues, i just changed my settings, so DMs should work now

  • ant_dracula
    AntDracula (@ant_dracula) reported

    @kankerhoerrrrrr @marcelocantos @awscloud And you had no response for "what's the alternative to shutting down services, just pay the bill?" Maybe you really are an AI bot instead of a retard.

  • metis00001
    metis (@metis00001) reported

    @AWSSupport Looks like it has been resolved. But it definitely took like 5 days to resolve a payment configuration issue! Thanks for reaching out.

  • hightoastie
    Toastie (@hightoastie) reported

    @marcelocantos @awscloud How would forfieting a chess tournament fix the problem though?

  • Southclaws
    barney (@Southclaws) reported

    @jonny_castles @awscloud I am seeing this too, ECR and S3 in eu-west-1, lots of "service unavailable" errors

  • kakafa_btc
    kakafa.btc (@kakafa_btc) reported

    @AWSSupport Still NO resolution after 7 days! Case ID: 17849863000462 Account hold cleared days ago, but CloudFront is STILL locked due to a backend flag sync issue. @AWSSupport keeps passing the buck. Assign a supervisor to clear this flag NOW! @awscloud #AWS #CloudFront #AWSCloud

  • nile3h
    Nilesh (@nile3h) reported

    Reached out to @awscloud team yesterday related to billing issues wrt AWS partners, no replies Can anyone help?

  • BullCall101
    Zenwatts 🇺🇸 (@BullCall101) reported

    @awscloud Not my problem. Maybe sell a yacht or two and fix it yourself.

  • Mostofsky
    Nachman Mostofsky ✡︎🇺🇸 (@Mostofsky) reported

    @awscloud I signed up w/ new account to get @AWS_Gov. Got usual error. Created ticket. At about 3pm. Just got my phone call. At 11:30. AT NIGHT! To then get a message while on hold that there was an error, that a tech was assigned to case & would call me back. C'mon!

  • 0xV0LYX
    V0LYX (@0xV0LYX) reported

    @awscloud clear communication like this builds trust fast the fix matters but the transparency matters more

  • mailbox28564784
    mail box (@mailbox28564784) reported

    @amazonIN @amazon @awscloud I am extremely disappointed with Amazon's customer service. Despite returning the product, I have neither received my ₹1,400 refund nor a replacement. Repeated follow-ups and social media complaints have not resolved my issue.l

  • Bethco2257
    Pixi Dust (@Bethco2257) reported

    @FmrRepMTG @amazon @awscloud walk into any Amazon office building at Seattle HQ and South Lake Union Amazon Seattle offices and instantly you can see with your own eyes… nearly 80% of staff are HB1 visa holders!!!! So yes, we have a big problem.

  • _virusbug_
    Ashutosh Dubey (@_virusbug_) reported

    @AWSSupport I’ve already emailed the AWS Receivables team but haven’t received a reply yet, it’s been 3 days now. The support engineer only advised me to contact them about this issue.

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