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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Playback Issues (28%)
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Buffering (25%)
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Sign in (22%)
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Crashing (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Playback Issues | |
| Dallas |
Playback Issues | |
| Zionsville |
Buffering | |
| Leesburg |
Sign in | |
| Gresham |
Sign in | |
| Austin |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Syed Saif
(@syedsaifadmin) reported
from
Hyderabad, Telangana
@AmazonHelp i want one time login in one account, im logging @PrimeVideo account in my brother phone the Amazon shopping app is also getting online at same time & then i was disregistar account from Amazon shopping app then only prime video account aslo automatic logout.
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𝕊𝕥𝕦𝕔𝕜𝕎𝔹𝕣𝕠𝕜𝕖𝔽𝕠𝕝𝕜
(@StuckWBrokeFolk) reported
@Complex @PrimeVideo Pass. How about a concert to fix Flint's water issue. A concert to help pandemic workers. A concert to help Chicago youth. A concert to help people pay off student loans. A concert to help the next generation avoid tech exploitation.
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John
(@PilgrimTweeter) reported
@PrimeVideo time to kill #grandtour . I've loved those 3 over the years but this latest attempt was just awful. Never have I felt more like turning off than I did this. Lochdown was pretty terrible this was absolute detritus
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shannon
(@shannonfisher) reported
Dear @PrimeVideo, I interacted with your chatbot to flag missing CC for a movie I rented, (which is a strange, easily-sorted accessibility issue to ignore), and I was sent to a "just answer" site where I'm being asked to pay $2 to have my Q answered. Halp?
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HawkHay (Spidey Spoilers)
(@plutostheory) reported
@PrimeVideo why do I have to pay to watch lucifer season 1 & 2 but you give us season 3 which is the worst (in my opinion) season because of the monster Pierce. You need to sort your priorities out, you had one job and you failed. 🥲
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Has
(@Madras_Panda) reported
@amazonIN @PrimeVideoIN @PrimeVideo You guys have the worst streaming quality. Video plays like a 144p video from YouTube on mobile apps. So ****** experience for people who pay for your service
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Lee Noble
(@ThisLeeNoble) reported
I swear if I was actually paying for @PrimeVideo I’d be really ****** off that the picture quality is worse than 320p. @netflix doesn’t suffer from this for more than a couple of minutes.
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JoshRat
(@JoshRat22) reported
@goliathtv @PrimeVideo Season 3 was seriously the worst garbage. I skipped thru the stupid parts rendering it even worse. Season 4 likely not gonna make it through. Who's thought destroying a great show made sense..💩
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Sheila Jones
(@SadieRoseMarie) reported
@Yellowstone I actually paid for Season 4 on @PrimeVideo so family members could watch it and this is THE WORST SEASON. Not worth $10. Much less $20. #verydisappointed
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Fresh Look By Siobhan
(@BySiobhan) reported
@PrimeVideo why is my app not working? I can't watch anything on it
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liandrin lannister’s side *** ™
(@houndfucker) reported
@Unos_Eyepatch @TheWheelOfTime @PrimeVideo he says doesn’t know how to talk to women without getting “in trouble” after the me too movement, so maybe the women-first fantasy series is better for someone else lol
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Gabble Ratchet
(@Gr8TweetNTheSky) reported
@Coppertop004 @PrimeVideo Title aside, the show is about Lucille and Desi, not Lucy and Ricky. There’s only a few minutes that took place on the show. I saw it, and I didn’t have a problem with Kidman’s performance.
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Everett, West Seattle
(@Everett74708702) reported
@PrimeVideo This looks terrible
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PD
(@PD72645889) reported
@rafejudkins @TheWheelOfTime I hope you've fixed the terrible 4K streaming quality that is only a problem on Wheel of Time on @PrimeVideo. If not, you've probably killed your new series dead in the water, because it makes it look AWFUL! Which is a shame.
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matt_malone.wav
(@ForevverMalone) reported
my favorite part about streaming services is how i can't watch the **** I pay for because [i'm sorry, you've encountered an error with @PrimeVideo. please click here for reasons why i can't provide the service you pay for.]
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December 13 800,000+ lives lost. Remember them.
(@Moredumbtweets) reported
@PrimeVideo Why do you guys have the worst app out of all of them?
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JustMeMom
(@JustMeMom) reported
@PrimeVideo The trailer is terrible. Kind of pisses me off that this opportunity was given to the wrong actress.
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Shelley Clarke
(@ClarkeShelley1) reported
@PrimeVideo the rentals you want us to pay for on top of the premium we pay are shocking. Gay films that can help us come out. Check yourselves you have a social responsibilty.
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Nubberslaw
(@nubberslaw) reported
@BruceLHart @PrimeVideo Ya, it's terrible when movies try to include people from all walks of life and not just cater to pricks who won't let those people be who they want to be, Brucey. 🙄 Or, you could try to remember, and accept, that you aren't the only person in this world.
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𝕥𝕓
(@taylorbizzle) reported
@PrimeVideo he looks nothing like Ricky, jesus the casting is terrible
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Aurooba Ahmed
(@aurooba) reported
So glad @netflix didn’t decide to release The Witcher week by week, the way @PrimeVideo is doing with The Wheel of Time and the Expanse. That whole week by week release doesn’t work for me, I prefer to binge, or I lose interest.
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🕺🏴Mr Foley🏴🕺 🧬🔬🧫
(@MFoley_Sci) reported
.@PremierSportsTV pay £15 to watch #HIBCEL through @PrimeVideo and the majority of the match is in about 420p. Terrible quality. 70Mb/s Internet and nothing else using it.
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Jo the Riveting
(@rotheriv) reported
@PrimeVideo Ah yes the movie with the worst audio mixing I’ve ever heard. Couldn’t hear the dialogue. Invest in your sound engineers and ops.
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McMafiaLover
(@Artur_Szafa) reported
@PrimeVideo Can You add polish subtitles to the film "love actually" ? Polish lector is terrible.😰
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Ddylngstrk
(@ddylngstrk) reported
@PrimeVideo ..."Accident" is the worst movie in the history of cinema! #respectfully
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Alea/Brenda Bankston
(@A_List_Designs) reported
@polowhite @PrimeVideo Yep, it’s awful.
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Jade News
(@Piticoeur_Urtem) reported
@PrimeVideo France. Trying to watch Real Housewives of Salt Lake City season 2 on @PrimeVideo @hayu there is an error message
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Kent
(@kentbike1) reported
@PrimeVideo Why is @goliathtv so over-modulated? I’ve never had this audio issue with any other series.
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Sistah Mental Health
(@SistahHealth) reported
Wow @PrimeVideo you force your users to fix their juddering problems blaming #OLEDTV by @LGUS. That totally sucks but I wouldn't expect @amazon to care.
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Cindy Newman
(@IceCreamAlways) reported
@PrimeVideo No thanks. These 2 are 2 of the worst choices for the roles.