Is Amazon Prime Instant Video down?
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
No problems detected at Amazon Prime Instant Video
Amazon Prime Instant Video problems in the last 24 hours
At the moment, we haven't detected any problems at Amazon Prime Instant Video. Are you experiencing issues or an outage? Leave a message in the comments.
Most Reported Problems:
- Playback Issues
- Sign in
- Video Quality
Amazon Prime Instant Video Outage MapThe most recent outage reports and issues originated from:
Amazon Prime Instant Video CommentsTips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Amazon Prime Instant Video Issues ReportsLatest outage, problems and issue reports in social media:
My name is not Jeff
@AyyMillerTime Oh it’s shit and their algorithms are terrible but have you tried amazon prime video cause it’s a joke
@getongab can you guys fix the amazon video issues. i still need to use chrome for that.
from Seighford, England
@Nigel_The_Ram HELLO! Long time since we tweeted! Good to hear from you. I've got Amazon Prime Video so I've been watching loads of tennis. I went to Monte Carlo Masters in April for QF, SF, final. It was awful seeing Rafa play one of the worst clay matches ever against Fognini. So sad for him
Streamers shouldn't have to be afraid that content on their platform should get them banned. I understand that video streams could be a lot more harder to police programatically (are quite error prone), but for images, banners, panels, there should be no excuse why Amazon can't
@AmazonVideo hey paid for the full season of @MTVShotAtLove and it’s not being updated. Fix it please.
@PHorseFeathers As for a camera, I don't know how new your phone is, but many have really good quality cameras on them, and you can find lenses and accessories on amazon to make it look more professional. As for editing, there's free programs like kdenlive for video and audacity for audio.
@EllenRipley92 @XoXo__Kellie Bernie has been saying it for years. Bernie has gotten Disney, Amazon, and Whole Foods to up their wages to $15.00 an hour. Since 2016 when he brought this issue to the mainstream, 6 states have adopted it. Pete has never said a damn thing about $15 until this video. Never.
@AmazonHelp Thanks for proving my point, bot. My issue is a technical video issue with delivery to Prime Video Direct. Nothing to do with Amazon retail customer service. I still love you guys though!
@AmazonHelp I can’t sign onto my amazon account and recently (on my bank statement) have seen that I got charged for a prime memebership and a prime video!! I am currently abroad and unable to make calls!! Please help
@ernieJohnstn @PrimeVideo …it’d be awful nice to just be able to pause and hit a button to hide the UI like you can on the other apps or on TiVo. (My TiVos actually allow that with Amazon Prime, but they’re so old that using them for streaming video is painful—and they don’t do 4K.) 3/3
a small step we can take towards world peace: agreeing that amazon prime video is the the worst of the global streaming service options
celeaner as job
had an awful day... took my 17 year old son to the kid's playground and he betrayed me in front of all the mothers... saying hes too old... it's all about fortnite and amazon video these days....
@hotstartweets @hotstar_helps I am unable to play MasterChef Australia S11 E15 on Amazon Fire TV Stick. Every other video can be played but this one. Whenever you hit play it says "Something went wrong, Please try after sometime". Please fix it ASAP
from Southend-on-Sea, England
@Ameth7st @NetflixUK Download the prime video app login with your amazon details
@AmazonHelp Tried everything nothing works... Highly disappointed... Never faced such issues with Google chromecast in years... If u had the chromecast option for amazon prime video wouldn't have bought the fire stick...
Spent 30 min trying to login into my amazon prime video only to remember I don’t have prime video. Goodnight
I'm impressed with just how terrible Amazon Prime Video's UI is. I don't think it's possible to design a worse one that isn't just a random video feed
@mass_ave Prime video is a rounding error for overall Amazon P&L. For Netflix cost per user is almost THE metric.
Keith Adams Jr.
@BDisgusting Well, that’s good to know except for one thing....I don’t have Prime Video and the Godzilla anime movies are AWFUL! Surely, there has to be more places other than Amazon!
@AmazonHelp Here's my problem @PrimeVideo I don't have a computer all I have is my phone so I would like to stream Amazon prime video from my phone to my chrome cast, I don't get why that's not a thing...this is 2019 get on that shit...please.
@JeffMovieMan No joke. The version up on Amazon Prime has a one-second frame of a video error message. Only time I laughed during any of this.
@JohnJohnDaDon @AvocadoIsGod I don’t think it’s s bad idea. But for new people to discover batter rap if you don’t put on you tube.might be a problem. But comparing this to Netflix it not even comparable of amazon video. Don’t go that far
My amazon prime video won’t load @JeffBezos fix this
Amazon Prime instant video is probably the worst out of all the streaming services. I haven’t been able watch anything for like 3 weeks on it lol
@Twitch LET ME CHANGE VIDEO QUALITY ON NON-PARTNERS YOU GREEDY AMAZON MINIONS
SHOOK SHALYSSA 💫
@101_Samm This camera that I just bought is discontinued But they do sell them still on eBay amazon etc I look up reviews on YouTube for video quality so do that first but girl dm me😇 also I think I told you about the software I use I’m not sure
@TwitchSupport I still have problems. I don't know why. I have Amazon Prime Video. Im from Argentina. I need a solution. Thank you.
My internet and Wifi went out yesterday afternoon and they can't send someone out to fix to my country village until Saturday. 😪 Seriously limiting my entertainment! I have to use data on my phone too. I can watch my Dish channel lineup but no Netflix, HBO, Amazon Prime Video.
@YouViewSupport @AmazonUK Nope, nothing plays in the prime video app, I just get the insufficient bandwidth amazon error
Hugh R Wright
@andisn16 It's on Amazon Prime Video, please do watch it and let me know what you think! It's so terrible that it's wonderful!!🤣🤣
@adrienjoly He moved to Amazon Prime video. There's much less quality in quantity, but that keeps me away from the screen, a bit ;)
The last few days Amazon video has had weird video-to-sound syncing problems and it's driving me crazy.
Even casting your computer screen while you're on amazon video makes it crash
You would think Amazon Prime Video have one of the best streaming catalogues (given it’s Amazon), but it’s one of the worst... and so old. Full of old titles
It's me! Drew
There are of course other options for rentals right now, but I'd imagine it won't be long until the problems I'm having with Amazon become more widespread. (incidentally, this is also why I'm apprehensive about the streaming future of video games.)
The #Eurovision song equivalent of the terrible low budget movies you find cluttering up Amazon Prime Video. #ISL
Jedi Ucl Xbox Ambassador
@WorkWombatman Still got Netflix 4K Guide button issues I see no new features yet, it would be nice if we was able to turn off notifications sounds when I'm watching Amazon the notifications still pop up & then the sound pops my ear drums I have the settings not to show during video mode
@hotstar_helps Video/content not loading on amazon firestick. Tried changing account but of no use. Updted app, workd for 2 hrs then again same issue. Can view all listings but not load video on press ok.Kindly help to fix asap.
@Erssie @PrimeVideo @AmazonVideo @amazon That's great thanks. Yes we had a recent firmware update on our Samsung TV and then noticed the ratio problem. Not user error as we are using the TV as we always have. Some films ratios are off. Anyone that knows Christipher Nolan movies knows they are 16:9 with the full screen..
@Buxton82DC @PrimeVideo @AmazonVideo @amazon #SamsungTV #amazonprimevideo I escalated it to Amazon exec tech team They know I've done troubleshooting. They've taken all the tech details & will deal with developers to fix. However, my contact is away 3 weeks. Hard to get across its faulty Prime app updates not my TV/skills.
@PrimeVideo Amazon Prime Video UK is showing films in the wrong aspect ratio. John Wick 2 looks awful. What have you changed to mess this up.
Going to record s video or two since I literally have nothing for this week. I need to write an amazon review for a company...and go out and fix my security camera once it stops raining. Fun day...
@FreshSparkly After doing YouTube for years, im learning that every major corporation from Walmart to Amazon are literally garbage at audio/video communication. Poor mic quality, bad mic ettiquite, shitty camera quality, constantly fumble with technology,It is hard not to lol at the ineptitude
Sorry but I disagree. I watch TennisTV on an Amazon Fire Stick and the picture quality and lack of freezing/buffering vs Prime Video showing the same match at the same time is night and day. So it’s nothing to do with my internet or device.
🎾 Tennis on telly 📺🇬🇧
As we've always said, picture quality when streaming is often down to your internet connection and the device you use. Amazon don't put out poor quality video from their end.
Why is 'Amazon Prime Video' UHD/HD streaming not working on the Huawei P30 Pro. Its a shame after charging flagship kind of money from users. _/\_ @HuaweiMobile @Huawei @HuaweiIndia @HuaweiMobileUK @HuaweiMobileUK
@XboxSupport @hulu @netflix @PrimeVideo everyone is having issues on xbox with achievements not working for netflix, hulu, amazon prime video and movies & tv
@hulu or @netflix —-pick this show up. It’s brilliant! Show @AmazonVideo the error of its ways!
@magicroundabout @Keiron For non-streaming video there are editing tricks that help mask it, but for live streaming you'd need better lighting. Perhaps studio lights (loads on Amazon) if you're getting into it.
@DjokerNole @rogerfederer @RafaelNadal @ATP_Tour @amazon will the players come to their senses and accept that Amazon Prime video is appalling experience for fans. Poor picture quality, no score function, dreadful commentary, and still no sign of any matches today 16/5.
we're watching the karate kid (1984) on amazon prime video for class and the volume of the voices is quiet, music is loud but theres no english subs,,, please fix this @PrimeVideo
@TalkTalk Amazon Video is causing problems. Won't even load, just buffers for a while then crashes out to TV. No difference after rebooting TV box. Other apps seem fine.
@TalkTalk No, I go into amazon prime video. It loads and then goes straight back to regular tv. It doesn’t load up in time to show an error message
@YouViewSupport also no video will load on the @AmazonUK video app just get insufficient bandwidth error! Amazon prime video on every other device in the house works flawlessly tho
@AmazonVideo my app is not working on my TalkTalk box they told me to contact you please help and get the servers back up
David Traynier Ⓥ
@TheCyberdevil @who_fx One can buy the content via Amazon Instant video for the normal price. I watched Ark and I can't honestly say I noticed any improvement in picture quality although the sound did seem better. I did enjoy rewatching the Time Baker Years though.
@Morrellium I believe the discs are Region Free. The extra that's missing is the "Season 12 Times" documentary due to rights issues. Although you can buy the download version on Amazon Video for £2, so it's not too bad.
@sliceofscifi Every streaming or file based service Warner had control of ended in disaster. As it stands, Netflix, Amazon Prime Video, Hulu, CBS, and Disney/Fox is enough. HBO/MAX go are standalone but there is the hassle of going to HBO and create accnt/login plus it's another monthly $.
@Airtel_Presence Only your network speed is good and nothing else. You give Amazon prime video membership only on 299 recharge,not providing on higher recharge.While Jio not do this,If it had any offer it gives everyone. I use airtel only due to some issue.
Netflix is losing all Disney and Warner Bros. content. Their own content is forgettable which they spend billions on. They have a problem. Amazon video isn’t helping either.
Amazon Prime Instant Video Most Common ErrorsList of the most commonly reported error codes and fixes: