Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 02/22/2025 02:15

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (29%)

    Buffering (29%)

  2. Crashing (26%)

    Crashing (26%)

  3. Playback Issues (23%)

    Playback Issues (23%)

  4. Sign in (20%)

    Sign in (20%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesGreen Valley Buffering
United StatesFort Worth Buffering
United StatesBristol Crashing
United StatesSalt Lake City Buffering
United KingdomBasildon Buffering
IndiaMumbai Crashing
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • SenyoritaDianna Yan (@SenyoritaDianna) reported

    I on last ep of @NBCThisisUs S5... but the series final S6 is still not available on @PrimeVideo! Huhu! Help! 😭😭😭

  • PortalAno94 Portal94 (@PortalAno94) reported

    @PrimeVideo Don't repeat the same error next Friday to release The Boys new episode.

  • AndyNY2 Andy Collins ⚾️ (@AndyNY2) reported

    Picture quality of this @PrimeVideo @Yankees broadcast keeps fluctuating from clear to a blurry mess. Really sucks, @amazon

  • RRUMMELL27 Ryan Rummell (@RRUMMELL27) reported

    @PrimeVideo why does your livestream buffer everytime there is a pitch thrown with perfectly good connection

  • alexfirth21 Alexander S (@alexfirth21) reported

    @PrimeVideo is trash I live in NYC metro area I have Prime and the damn Yankee game doesn’t work…and yes I have YES too

  • RootedDeeply267 Amanda Stewart (@RootedDeeply267) reported

    Finally starting episode 4 of @TheBoysTV! Gracious @PrimeVideo ya’ll about killed me today! Tried to watch it this morning before work but it won’t there…so had to wait until after work…it has been a long day! Ready for #TheBoys and #TheHuntForSoldierBoy!

  • rascquel Mr. Jinks (@rascquel) reported

    @PrimeVideo Saw the first half an hour and I gotta say it’s one of the worst Bonds ever, total garbage.

  • TedInJest TedInJest (@TedInJest) reported

    @PromoSocially @PrimeVideo @MLB Same here. No audio once they went to bottom of 5th. And the video quality is awful.

  • mrjluddite The Luddite (@mrjluddite) reported

    Is anyone else having a problem with @PrimeVideo not having a rent or buy option in their app? Seriously, wtf do I have this crummy app if I can't rent anything?

  • johndelfel john delfel (@johndelfel) reported

    Hey @PrimeVideo fix your sound I can’t hear anything 🤬#RepBX

  • joeswid19 Joe Swiderski (@joeswid19) reported

    @PrimeVideo no Yankee video Fix it!

  • MelanieHammer Melanie Hammer (@MelanieHammer) reported

    And furthermore, @PrimeVideo, the error code that came up is not even on the list of error codes in the video help site. LOL, joke's on me, right? Game's in the 4th. Fortunately, I happen to love John & Susan, but this is not right.

  • SkyCyberWalker Star-Lazer 🎮PS5/Xbox🎮 (@SkyCyberWalker) reported

    @PrimeVideo Maybe if you actually dropped the episode on Friday this would work. @disneyplus would never drop kenobe 15 hours late.

  • bawarman90 Barb (@bawarman90) reported

    @PrimeVideo I have no issues watching any other content on #AmazonPrime except for the @Yankees game — what gives? Streaming quality is horrible!

  • tiz71 John (@tiz71) reported

    This **** is embarrassing. Picture quality is trash. Freezes up. Refreshes every 5 seconds. Pay a ton for this crap. Hope MLB is happy. @MLBTV @PrimeVideo @Xfinity

  • bawarman90 Barb (@bawarman90) reported

    No issues with the commercials during the game, just the actual game on @PrimeVideo

  • OrganicOracle Organic Oracle Outlaw (@OrganicOracle) reported

    @PrimeVideo A gun problem in the U.S. they say. Desensitized young boys they say.🤔

  • JimLolis JimLolis (@JimLolis) reported

    the Yankee game is stuttering on @PrimeVideo …such great quality I pay for! #nyyankees #MLB #PrimeVideo

  • NeilBogosian Neil Bogosian (@NeilBogosian) reported

    @Yankees I am stuck watching the game on my cell phone's 4" screen instead of the 60" TV since it's streaming on @PrimeVideo. At least I have Prime. I refuse to pay for Apple & Peacock. To make it worse, I have to suffer through @carlosbeltran15. Worst commentator in the game!

  • ChrisWeatherly1 ℂ𝕙𝕣𝕚𝕤 𝕎𝕖𝕒𝕥𝕙𝕖𝕣𝕝𝕪 🇺🇸🐘🇺🇦 (@ChrisWeatherly1) reported

    @PrimeVideo Easily the worst Bond film ever.

  • DomFruges Dom (Dominic) Fruges (@DomFruges) reported

    @AmazonHelp Watching on TV. We went to @PrimeVideo but there was an icon at the top for the game. It didn't work and we got error msg. Then we had to go back to @PrimeVideo Home and scroll down to a different icon for the game. All involved need to clean this act up!!

  • Bubbav2488 Bubba Vaughn (@Bubbav2488) reported

    @mp256 @PrimeVideo Terrible take.

  • JasheelRaut Jasheel Raut (@JasheelRaut) reported

    @PrimeVideo hi team there is issue with Sony liv black screen coming continue and now Planet Marathi is also not working #please clear this asap

  • rasm47 B Rasmussen (@rasm47) reported

    @PrimeVideo @007 No Time To Die was the worst Bond movie ever produced. In 58 years of Bond movies, this is the first where the hero, Bond, dies.

  • dogg_hoop Astroturd (@dogg_hoop) reported

    @quenblackwell @PrimeVideo You couldn’t pay me to watch this woke trash. Just terrible.

  • sward92151 susan ward (@sward92151) reported

    I see the @PrimeVideo broadcast of the @Yankees suck again. Saw less than an inning and now getting an error message. Can we just call this a failed experiment now? 🤮

  • mrstampeder AK (@mrstampeder) reported

    @PrimeVideo hey guys, panchayat subtitles are not working. Thanks!

  • Fishreelitin Austin (@Fishreelitin) reported

    @PrimeVideo That was the worst bond movie idk what you are smoking

  • KlozaTheDoor Kelsey Kloza (@KlozaTheDoor) reported

    Love when I'm forced to watch the Yankees on @PrimeVideo but all I keep getting is an error message.

  • YankeeF51623545 Yankee Fan (@YankeeF51623545) reported

    @PrimeVideo your Yankees stream won't load on my SmartTV and on my computer the audio/visual is off. I'm a paying customer. Please help.