Amazon Prime Instant Video

Is Amazon Prime Instant Video down?

Amazon Video is an Internet video on demand service that is developed, owned and operated by It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

 No problems detected at Amazon Prime Instant Video

Amazon Prime Instant Video problems in the last 24 hours

Amazon Prime Instant Video Outage Chart 09/24/2020 07:00

At the moment, we haven't detected any problems at Amazon Prime Instant Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Crashing 40.31% Crashing
  • Buffering 21.94% Buffering
  • Sign in 19.39% Sign in
  • Playback Issues 16.07% Playback Issues
  • Video Quality 2.30% Video Quality

Amazon Prime Instant Video Outage Map

The most recent outage reports and issues originated from:
United StatesHappy Valley Crashing
MexicoPachuca de Soto Buffering
Costa RicaHeredia Buffering
SpainLugar Nuevo de la Corona Playback Issues
United KingdomRotherham Playback Issues
CanadaKingston Buffering

Amazon Prime Instant Video Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Amazon Prime Instant Video Issues Reports

Latest outage, problems and issue reports in social media:
  • WytheF Wythe Fisher ⭐️⭐️ (@WytheF) reported

    @SoundersFC Anyone else have a terrible feed through @amazon video?

  • r_gspan GSPAN 🇺🇸 (@r_gspan) reported

    @AmazonHelp I have ios 14 and latest app and all my other video apps have cast icon but not amazon video app. I am a computer professional so its likely not a user problem. I used to be able to cast in the past bit recently the cast button is not there.

  • AdrianTofei Adrian Țofei 🎥 (@AdrianTofei) reported

    @DickFeynman5 I am dealing with exactly the same thing with another issue with Amazon Video Direct, I had to explain the same problem again and again and again to every new person dealing with it... and it's still not solved... but at least that's not urgent, otherwise I'd go crazy.

  • muddym2002 Tony (@muddym2002) reported

    @AmazonHelp They can access it still. And they keep saying I should be able to log into amazon video to view my content. But the login doesn't work. I'll really appreciate if you can get this fixed for me

  • janekk Jane Kelly Kosek (@janekk) reported

    Indie filmmakers: Be careful using Amazon Video Direct. They claim they allow you complete control over your videos but they are now taking down films citing poor quality (even when the film is award-winning, played festivals, and has lots of good reviews). No appeals allowed.

  • Kifethi Beth Kimani (@Kifethi) reported

    @AmazonHelp hi. I have a recurring payment on my account for amazon video and can’t figure out how to cancel it because I don’t have a current subscription. Please help.

  • FaaairlyDecent FaaairlyDecent (@FaaairlyDecent) reported

    Gemini Man is a terrible movie. Thank you Amazon Video for letting me watch it via prime to never pay for it.

  • erikdhansen XLIX (@erikdhansen) reported from Westford Station, Massachusetts

    Hey @AmazonVideo NO_AVAILABLE_ONLINE_STREAMS ON 2nd screen after closing first screen is preventing legitimate fair use. Wait 10 minutes? How about you fix your software.

  • akwu akwu (@akwu) reported from Calgary, Alberta

    Oops sorry. Amazon video have a peculiar glitch of not showing the lead In of a video. My apologies😬😬😬🙉🙉

  • hoogendyke DavidH (@hoogendyke) reported

    @AmazonHelp You denied their was a problem, you did not fix it, and I wouldn't pay extra for Amazon video.

  • Be______Better Be Better (@Be______Better) reported

    @SethDaSportsMan @AmazonVideo Did we fix it :D

  • LauraLoquacious Laura (@LauraLoquacious) reported

    Our Internet is driving me mad, or rather lack of Internet. It's so slow, we can't watch anything other than regular TV channels. No Freeview; BBC iPlayer, ITV Hub, or Amazon Video etc. We're with #TalkTalk but I guess it's a problem with #OpenReach :(

  • Glass1ncision ♡ Amanda ♡ (@Glass1ncision) reported

    I'd be very grateful, honestly, to give myself permission to have a nap later. I took something to help me calm & self-soothe. The OTC pills I took for my kidney infection has sickened me. I ate something not much help though, yet. Laying here watching Amazon Video.

  • BostonDudeInOC benjamin (@BostonDudeInOC) reported

    @televisionlg Constant issues starting up some apps, particularly amazon video. I have everything on auto update etc... I worry smart televisions can also become quickly outdated as I never had problem when I first bought this tv.

  • spaceykaceystan Kacey Musgraves Stan (@spaceykaceystan) reported

    @nflnetwork @amazon Video quality is terrible

  • Pogibry Get ‘cho Nasty Germs Away (@Pogibry) reported

    Need help with streaming TV. I pay $100/month for Dish. All I really watch is nfl, nba and ncaaf. From what I can tell, sling is my best option. is it worth it? My kids just watch netflix, amazon video or disney+.

  • tminus5 Travis Leonard (@tminus5) reported

    @playontv Is something wrong with Amazon Video logins on Cloud? I'm entering login that has been confirmed many times to be correct, and even changed the password and retried and I'm getting login incorrect errors.

  • ssempreliberaa c a r a (@ssempreliberaa) reported

    in a great role reversal the man is attractive and the woman is rude af. also, because this is sky cinema not amazon video I know there won't be any terrible murders or gross weird magic or needlessly sinister line deliveries

  • OldDegsy Derek Small (@OldDegsy) reported

    @Steve__Weston @nowtvhelp I've had other ones happen since exactly on the quarter hour as well on the Everton match and NFL on now. I'm also on Sky broadband, but have no problem during the week streaming Amazon video & Netflix. Yes, you're right, problems all started after the upgrade.

  • red_palimpsest Semolina Clackerbags (@red_palimpsest) reported

    Help me decide on tonight's viewing on Amazon Video. First movie's full title is "Bundy and the Green River Killer", for clarity. I ran out of characters in that poll option.

  • nadmahmoud Nadia (@nadmahmoud) reported

    Anyone else having problems with amazon video? I cannot seem to watch a single episode without it crashing

  • FrostedRaptor Frosted (@FrostedRaptor) reported

    @aNOOBuz @TMitchashi @GameSpot Depends on your demands and patience. If you have any immediately problems that really make you upset, yeah. Trade it. If it’s just an inconvenience that you didn’t know was a you issue then no, not worth it, use amazon video. Pretty cheap for renting movies every now and then.

  • mpigliucci Massimo Pigliucci (@mpigliucci) reported

    @euthyphro Amazon is arguably the worst of the Big Tech companies. I moved my e-library to Kobo, I buy from non-Amazon retailers, and shortly I will be without Amazon Video. Frack them and that bozo of Bezos.

  • alexjayeforever Daddy Alex (@alexjayeforever) reported

    Somebody let me hold they Amazon video login.

  • WoodsieGames Woodsie (@WoodsieGames) reported

    @BOLL7708 Licensing, pricing, and method of consumption have been solved for years. Amazon video rentals, Red Box, and similarly priced/licensed models should be the benchmark. 48 hour rentals at $4 is the standard, ~$20 to own with unlimited viewings/ers Piracy wouldn't be an issue IMO.

  • Coquitopapi “oh-dawg” 🐶 (@Coquitopapi) reported

    @UrbaneDoc4Kids @hulu_support Then we all need Hulu to fix that problem because when I stream Netflix or amazon video I don’t that that issue. Why have the “Hulu has sports commercials with same lilard if you can’t watch sports? I pay to much for this to be happening

  • SpaceMutiny Laharl (@SpaceMutiny) reported

    I just discovered one of the big problems of watching stuff legally through streaming is that at times the streaming service you wanna watch the show through does not work for a reason or is under maintenance. HIDIVE is under maintenance at the moment and parts of Amazon Video.

  • CaptainTors Tors 💀 (@CaptainTors) reported

    ATTENTION ALL CRIMINAL MINDS FOLKS!!! Does anyone know where you can stream seasons 13-15? The only place I’ve seen is amazon video, but you have to pay $30 dollars to buy the season. Trying to avoid that, so if anyone knows anything please help me out 🙏🏼🙏🏼🙏🏼

  • mssfxwas Emir Yılmaz (@mssfxwas) reported

    @PrimeVideo 1 month ago I tried to open an amazon video account but I couldn't, then I closed my account so that it won't withdraw money, but my card was withdrawn please help me. I can't enter my account please amazon

  • SpaceMutiny Laharl (@SpaceMutiny) reported

    I think before Amazon Video only had before now of Classic Top Gear was seasons 14-15 and then the awful season and a half with the BBC 1 radio DJ as the Clarkson before he got forcefully removed because no one liked him at all.

Amazon Prime Instant Video Most Common Errors

List of the most commonly reported error codes and fixes:
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