Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (28%)
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Crashing (24%)
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Playback Issues (23%)
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Sign in (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Corona |
Playback Issues | |
 Markham |
Playback Issues | |
| Dallas |
Playback Issues | |
| Toronto |
Sign in | |
| Everett |
Playback Issues | |
| Round Rock |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Mayur G
(@3oneeight) reported
@AmazonHelp @amazonIN @PrimeVideo My Prime account expires today and not able to renew it. Help please
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felastica
(@Hamayah2019) reported
@PrimeVideo OK, tomorrow war is over at last. Truly terrible movie. Please don't waste my subscription money on poorly written trash like that anymore.
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_
(@um_israel) reported
Why ******** does @PrimeVideo never work
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billybobmcmanus
(@billybobmcmanus) reported
@TheTomorrowWar @PrimeVideo 'Help us, we're from the future. We're losing the war against aliens.....and I'd just like to point out it has nothing at all to do with the fact half of our fighting force are a bunch of women'
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tony valente
(@valentestyle) reported
@PrimeVideo pretty good movie. The only issue was the weapons were outdated. The future weapons were the same #$% I get up the street.
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doug Crawford
(@tillyduke1) reported
@DECO22155891 @TheTomorrowWar @PrimeVideo no the problem would be so many soyboys screaming live and let live while the get torn apart.
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Nishant Menon
(@n4nishant85) reported
@apexchampion07 @laurelsudeep @eshwar_nc Hmm. I see some issues like: Stutters/jank in video on Amazon Primevideo. Random green flashes (most seen while playing content on Netflix). Lag when trying to use controls while playing highres content on Netflix/Primevideo/Hotstar (e.g. vol controls). Quick Mute doesn't work.
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Sgt Jaeger 044
(@Shandtr) reported
@PrimeVideo love the app, but could you please fix the genres I have Texas chainsaw massacre in comedy and others
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David Parker
(@Parkerbird) reported
Dear @PrimeVideo the #TomorrowWar was so bad that I would like you to please credit my account two hours worth of hourly wages. It may have been a free movie but it was straight work to watch it.
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David Parker
(@Parkerbird) reported
Dear @PrimeVideo the Tomorrow War was so bad that I would like you to please credit my account two hours worth of hourly wages. It may have been a free movie but it was straight work to watch it.
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-ZE FRENCHICAN-
(@FRANXICAN) reported
@MotorCityMiko @PrimeVideo Terrible.
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Hari Kannikanti
(@urshari) reported
Thank you @PrimeVideo ... You maybe ok in with USA 😴audience... But not so ok with R.O.W(RestOfWorld) .. about to cancel Amazon membership .. @amazon @JeffBezos be happy with your retirement ..when people who made you still facing same bureaucratic issues...u go 🚀 where 🌐🌏💣
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Gail
(@PaulinesNibs) reported
@GoodOmensPrime @PrimeVideo Is season 2 on amazon prime only? I watched it on the beeb last time as I can't get amazon prime to work in my lowly valley (cry)😭. I'll cross my fingers that it gets a dvd release 🙏
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Alli #SaveManifest #828rideordie
(@Alli93269258) reported
@SaveManifest Your link didn't work for me but wjen i logged into my @PrimeVideo account to request #SaveManifest your instructions were perfect to make a request through their feedback! #ReshopManifest
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𝗦𝗮𝗸
(@sakshuwu) reported
@kushUGHraa @PrimeVideo All my problems went away after we started inter sing
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𝗦𝗮𝗸
(@sakshuwu) reported
@kushUGHraa @PrimeVideo ??? Can I bring professional problems then
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Dustin with prep time
(@dustinbrown) reported
Why is the Amazon @PrimeVideo UX so awful on @Roku TV’s? Who’s to blame for the app on Roku OS, Amazon or Roku? It’s so much better on iOS.
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Brendel
(@Brendelbored) reported
@PrimeVideo @prattprattpratt Gemini Man is legitimately one of the worst movies ever made
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Andrew
(@_RonnieBass) reported
@PrimeVideo @prattprattpratt Tenet is one of the worst movies
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Alli #SaveManifest #828rideordie
(@Alli93269258) reported
@SaveManifest The link didn't work for me but I logged into my @PrimeVideo and your instructions worked great thru the Feedback feature. #SaveManifest #ReconsiderManifest
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Jc Adduono
(@jcadduono) reported
@PrimeVideo please add a way to connect Amazon accounts to Prime Video users so I don't have to log into my Amazon account on my other family members devices to let them use Prime Video EVERY SINGLE DAY. Or make it so you don't have to sign in every day?
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Eloise Mulberry
(@Huffle_the_puff) reported
@ChristianKane01 @IMDbTV @PrimeVideo The man who can solve any problem with a 👊! We love!
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Laurie Rubin
(@lmrubin12) reported
@PrimeVideo Worst part - those terrible barbs that came out of hidden tendrils! My adult family liked the movie, but we kept asking why they just couldn't figure out how to prevent the war if we had 30 years to figure it out - like destroy main ship with queen or create a targeted virus
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felastica
(@Hamayah2019) reported
@PrimeVideo if the bracelet determines that living recruits are sent back to the present, how does it work for recruits who lose that limb?
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Tamashii
(@Tamashii_VA) reported
@1pckt @PrimeVideo @maryjblige Didn't work out the way you wanted huh
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-ZE FRENCHICAN-
(@FRANXICAN) reported
@Hamayah2019 @PrimeVideo The idea was super cool but they made this way too quickly. Awful.
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El Conquistador
(@WillieEBush) reported
@PrimeVideo @A24 After I watched "Lost Soul: The Doomed Journey of Richard Stanley’s Island of Dr. Moreau" on Prime, I really can't stand Val Kilmer. He was apparently a really big ******* and no one wanted to work with him... Richard didn't want Val for the role, but the studio forced it.
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Texasnuc
(@Texasnuc) reported
@PrimeVideo rewatching Jack Ryan and subtitles start in German (I think) regardless of setting to English- have to switch to another language and back to English to get it to work- might check it out.
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Jay
(@JayCampbell79) reported
When trying to watch certain episodes of Diners Drive-Ins and Dives, some play and some get a error code: service_error. @PrimeVideo please fix this and it has happened with other videos as well.
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VJ
(@BlkForestGirl) reported
@PrimeVideo @A24 I've been an admirer of his work for a long time and continue to do so.