Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (32%)
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Crashing (26%)
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Playback Issues (21%)
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Sign in (20%)
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Video Quality (2%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Markham |
Playback Issues | |
 New York City |
Buffering | |
| Westland |
Crashing | |
 Sofia |
Playback Issues | |
 Dublin |
Buffering | |
 Great Malvern |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Elspeth
(@Elszara) reported
@imduffy15 @PrimeVideo My SAB box saying "no signal". Seems to have 'lost' connection to satallite. Followed online instructions (rather proud of myself) but says no signal being received. So Netflix only until I can get aerial man to look at. Still can't get vpn for fire stick to work
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Mark
(@ItsAllFcuked) reported
@netflix why is the PS4 app so bad? Got my account set to highest rate and the quality is always terrible. No problems with @PrimeVideo though. Sort it out 🤬
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Kris Kujawinski
(@hairstylistKris) reported
@HBOMaxHelp looking for #HacksOnHBOMax from the @hbomax I subscribe to through my Amazon @PrimeVideo …it’s doesn’t even come up in the search! Help
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GrimlyFandango
(@GrimlyFandango) reported
Found out after purchasing a sub to @BritBox_UK on @PrimeVideo UK that they only have episodes 1-4 of Unforgotten season 4, I would need to purchase a sub to ITV Hub to watch episodes 5&6, is that even legal? Terrible, sub cancelled.
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Gray
(@cgraytness) reported
Two great shows that weren't cop dramas get cancelled by CBS. Why? Because of one showrunner or did it not fit with the target audience for the channel? @netflix , @hulu, @PrimeVideo can we get some help here. #SaveAllRise #SaveMacGyver
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100 things we learned from film podcast 😷😷
(@100thingspod) reported
@NeededRoads @PrimeVideo Yes, mate. I worked for Sky for 9 years and they ‘pride’ themselves on their subtitles (Redbee do theirs) and work with disabled charities. Your beef might be with Virgin, or that Sky sell off the bare minimum packages to third parties.
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Swiftology
(@catchypiccolino) reported
@dokotor242 @PrimeVideo The real underground railroad system had white people helping slaves escape. It couldn't be anti white when white people were allies and desired to help enslaved people
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BACKS
(@BlocBoyBACKLAND) reported
Just my luck the only game @PrimeVideo league pass is having issues airing is the Trailblazers vs Nuggets! I’m so sick of this ****! 🖕🏾
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Matthew Theall
(@MTheall) reported
@STARZ your preview for Return to House on Haunted Hill on @PrimeVideo doesn’t work. My friend @ddellington was really saddened by this. I’m standing up for him. Please fix the preview so he can find his smile again.
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Jimbo
(@Grumio43257933) reported
@primevideosport Worst quality video ever from #PrimeVideo for today's Rome Tennis Final. You have the nerve to show a Pop up suggesting my 100mg broadband was too slow ! 🤬 Juddery, slow, freezing and buffering all match. Thanks for ruining the Final.
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Dr Sabyasachi Gon 🇮🇳
(@drsgon) reported
@PrimeVideo hi, english subtitles are not coming in my android TV for #TheGreatIndianKitchen movie, though the subtitles for the movie are present with mobile application. For other movies subtitles are working in android TV. Please help
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Jason w doe
(@jwdoe93) reported
@PrimeVideo my nephew ordered a £7 of cartoons on my account but for some reason I can’t get a refund? How can I fix this
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Dei ludibrio
(@Dei_ludibrio) reported
@PrimeVideo why is my prime video not working? I don’t even get a code it just says something went wrong and to check the video help site. Been doing this for about a week now.
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Dr Sabyasachi Gon 🇮🇳
(@drsgon) reported
@MonicaKahindo @PrimeVideo Thanks Monica for your suggestion, but it didn't work in my case. @PrimeVideo can you please confirm whether TV application has subtitle for #TheGreatIndianKitchen or not? In my TV, the movie does have option for one audio language but no subtitle.
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Shonda
(@lnhaddock) reported
@KarenLevett1 @PrimeVideo The first episode is the worst... It gets better kinda ..
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BACKS
(@BlocBoyBACKLAND) reported
@PrimeVideo Can y’all fix the NBA league pass the Denver vs Portland game isn’t available but I’m sure y’all don’t give a ****
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Problem ?
(@RodneySuckSuck) reported
@PrimeVideo @Camila_Cabello @nickgalitzine Wow, looks awful!
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Stephen Halbert
(@stephenjhalbert) reported
Started watching #them on #PrimeVideo ... Started off good but ever since like episode 4 it's been hard work.
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Monica Kahindo
(@MonicaKahindo) reported
@drsgon @PrimeVideo Open movie in prime app on phone, turn on the subtitles and then play it on tv from beginning. Had same issue. That's what worked for me
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Callaíta♡
(@liddojasmin) reported
@PrimeVideo won’t let me purchase the movie Home not on the app and not on the tv my cards are NOT expired so that’s not the problem
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Lateral Lucas Pintão
(@markellisson) reported
@PrimeVideo please, i need help, lost my number and i can't change it.
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VPZ
(@vpzvaibhav) reported
@amazon why is there even a search in @PrimeVideo it doesn’t work at all ever since.
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RG Gunasekaran
(@rggunasekaran) reported
Worst search engine @PrimeVideo
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BACKS
(@BlocBoyBACKLAND) reported
@PrimeVideo Can y’all fix the nba league pass.... The Portland vs Denver game isn’t available but y’all probably don’t give a **** y’all got our money already! 🖕🏾
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Jimbo
(@Grumio43257933) reported
@AmazonHelp Thanks but no point as broadcast is long finished & your link is just a rambling generic reboot page, not specific to the terrible quality today What I object to most is your implication that it's my System at fault ! 🤬 Absolute total 100 % crap Admit your failings #PrimeVideo
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R Kelsey
(@Kelsey360) reported
@wmolet3 @PrimeVideo What is your status in a court of law, William Molette, that is enforced with tangibles? Don't shoot the messenger. I am not the issue here. The answer to the above question will speak for itself.
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Maks Skiendzielewski
(@galopujacy_jez) reported
@PrimeVideo why is this even a problem?
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Edwin
(@esdarrell) reported
@PrimeVideo having problems with sound going in and out on my fire stick apps?!?
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Rafael Augusto
(@ramgu2005) reported
@AbeBooks @PrimeVideo Hello, need help about an order I placed but the contact us link doesn't work here for me...
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kramdasnayak
(@krnayak1952) reported
@ZEE5India 2/3 why Radhe should be watched within 4hrs nd why din't you disclose before subscription. Reg pic clarity nd quality I have no such issue in @PrimeVideo nd @StarDisneyPlus_