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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 32% Playback Issues (32%)
  • 28% Buffering (28%)
  • 21% Crashing (21%)
  • 15% Sign in (15%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Staten Island Playback Issues 3 hours ago
Cloquet Crashing 6 hours ago
Zaragoza Playback Issues 7 hours ago
Monthermé Video Quality 16 hours ago
Brisbane Crashing 18 hours ago
Oceana Crashing 20 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Chris_RT_392
    Jebediah Springfield (@Chris_RT_392) reported

    @NASCAR @NashvilleSuperS @PrimeVideo Prime feed video and audio quality still absolute garbage off and on as usual.

  • WILDMANBS
    Brandon (@WILDMANBS) reported

    This @NASCAR on @PrimeVideo is just terrible! Very pixelated, skipping, looks nothing like 4k, and a constant blur! Looks like its in 780p at best! Do Better!

  • vg1942
    Vince Goddard (@vg1942) reported

    @NASCAR @NashvilleSuperS @PrimeVideo I wish nascar would start randomly selecting one top 16 drivers to live stream in car cameras on YouTube like they do for Cleet. Would help sell the experience you can get on HBO.

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @PrimeVideo Continue your Stargate plans please. Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Why do you think doin the same will work for you? #SaveStargate

  • Amanda_Parsons
    Amanda Parsons (M.ED) (@Amanda_Parsons) reported

    @AmazonMGMStudio @amazon @PrimeVideo Having the OG creators of #SG1 involved will decrease the amount of toxic fan issues & because the show is meta & explores various genres it will help with the broad appeal. Ignore the stupid people.

  • HeyGauravHere
    Gaurav Gupta (@HeyGauravHere) reported

    Prime Video app on any smart TV is just constantly buffering and won't play anything. 😩 Anyone else having this problem? So frustrating! 😠 #PrimeVideo #TechSupport @PrimeVideoIN

  • DraGoon1988
    DaGon🔞 (@DraGoon1988) reported

    @PaulRaiiin15 @LVMandM9onPrime @PrimeVideo I dont see the Deck of Many Things making an appearance in the animated series since that's specific to D&D. They COULD make their own unique version but it might not work the same way as in the campaign.

  • PSU_Lion_commit
    Back2Dust (@PSU_Lion_commit) reported

    how am I just now realizing that @PrimeVideo has content that absolutely laps Netflix in terms of quality?

  • jteamjason
    Panic! at the Sedition™ (@jteamjason) reported

    @AmazonMGMStudio @PrimeVideo Stargate fans are unconventionally passionate about this franchise. They’ve been waiting for a show like this for a decade and a half and it’s a hugely unforced error to blow them off like this. Reconsider this ASAP.

  • MyAlkalinebody
    Whitney Brock (@MyAlkalinebody) reported

    Why are you not working? @PrimeVideo

  • dimadw23
    𝐃𝐢𝐦𝐚 🇱🇧 (@dimadw23) reported

    @Siomara_Bohle @PrimeVideo Seek help

  • ptvaughnsto
    ☕️🌲Paula Vaughn (Ani)🎄🖖⚡️ (@ptvaughnsto) reported

    @RobertPicardo I actually assumed that it was being filmed right now, but I guess not. This is awful. @PrimeVideo has sunk far from when they saved @ExpanseOnPrime. If the same group in charge now was in charge back then they probably would’ve canceled it before they even started.

  • WinnieJenkems
    Winnie Jenkems (@WinnieJenkems) reported

    @amazon your “I Shouldn’t Be Alive” channel on @PrimeVideo TV (powered by @BanijayEnt) has been stuck looping the “watch more after the break” interlude over and over for DAYS! Not showing any actual episodes! Please fix!!!

  • trevors241
    @trevors24#TEXIT🇸🇴 (@trevors241) reported

    @NASCAR @NashvilleSuperS @PrimeVideo Idiots made it a night race. Most of us have to work tomorrow, and your product has become less than “must watch TV”.

  • 14g23h34
    Bitcoin Anon (@14g23h34) reported

    @PrimeVideo **** you and your ****** "modern audience" fetish. Stargate is too good for your awful platform.

  • alanbarcoff
    AL The Governor!! (@alanbarcoff) reported

    @kevp720 @SportsonPrime @PrimeVideo I don't need, or want to convince you. Facts are facts, maybe go to school for this type of work and you would see CLEARLY what I am talking about. Thank you.

  • dizzy_disciple
    Dizzy Disciple (@dizzy_disciple) reported

    @PrimeVideo Quite possible the worst theme song choice for a show set in the 1930's.

  • saturn91984
    TheSaturnV (@saturn91984) reported

    @orangebastard_ @GarrettSmithley @PrimeVideo The worst was when we had to endure both Jr Dale and screechy Jeff Burton at the same time.

  • ifritsorcier
    XP (@ifritsorcier) reported

    it could work as animated… or live action…. i can get a pitch bible together @netflix @PrimeVideo

  • BucsReportNFL
    Bucs Report (@BucsReportNFL) reported

    @koufaxthegreat @PrimeVideo Exactly what issue are you taking up? Or are you just another insecure, angry white boi?

  • Empiricist871
    bender871 (@Empiricist871) reported

    @PrimeVideo Huge problem. A guaranteed big success for you, Martin Gero's Stargate, was irrationally canceled by Some Guy. Please reverse that decision.

  • Scorpio1x
    Scorpio ♂🦂 (@Scorpio1x) reported

    @PrimeVideo Amazing #SpiderNoir should either have Season2 or added to #SecretWars as farewell. Huge difference when Sony has limited involvement on a production. Sony should really think of selling Spider-Man rights & get another IP they could actually help. Imagine if this had more freedom

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @PrimeVideo Continue your Stargate plans please. Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Why do you think doin the same will work for you? #SaveStargate

  • KyleMartin191
    Kyle Martin (@KyleMartin191) reported

    @NASCAR @NashvilleSuperS @PrimeVideo Fix the feed!!! Skipping, quality changes...

  • kracik_adam
    Adam Kracík (@kracik_adam) reported

    @PrimeVideo Yo amazon just stopping by to tell you how much you suck. I am dropping amazon. Go to hell. Worst company. If you wanna go the way that people like what you do so you cancle it, than you have nothing to offer. Bye.

  • Confusedsooul
    OG (@Confusedsooul) reported

    @NetflixIndia @PrimeVideo @etvwin 65/n - #Peddi (4.5/5) A Blockbuster commercial cinema which wants you to travel with Peddi in his pursuit of identity. Charan&ARR work in tandem to lift the film from falling into oblivion. Jahnavi role was problematic but they wanted some dance steps to get some money & whistles

  • AMilliron42
    Al Milliron (@AMilliron42) reported

    @Gwinnett_wit @JiltedValkyrie @PrimeVideo Just cause you can't see where to go, doesn't mean real imaginative fans can't. Not to mention natural progress in the story. And fixing flaws from past shows. Maybe fix the furlings that only ever appear as a spoof episode? Oh you can't think of where to go. Hmm.

  • MrNanobubble
    The White Water Company (@MrNanobubble) reported

    @AnthropicDualiT @PrimeVideo This makes me unbelievably sad. Movies and TV are broken.

  • CyberneticNewt
    randomrapture (@CyberneticNewt) reported

    @Loupvapeur @PrimeVideo I am also looking at ways to shift my consumer and business spending. You would not believe how much I spend on Amazon personally, and at various companies. It's no problem diversifying my vendors a little more. 👍

  • LarryPeter1974
    Larry Peter (@LarryPeter1974) reported

    Is it just me or is this race on @PrimeVideo terrible? I am watching it on 2 different medias and they both freeze up or go fuzzy constantly. Anyone else? @NASCAR