Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Playback Issues (40%)
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Buffering (23%)
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Crashing (17%)
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Sign in (16%)
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Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Playback Issues | |
 Gurgaon |
Playback Issues | |
| London |
Sign in | |
 Gorham |
Crashing | |
 Brasília |
Buffering | |
| Yuba City |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Euphoria
(@LegitxEuphoria) reported
Yo @PrimeVideo fox your app, it's crashing while loading every time, it's unusable.
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∞ ✡︎ Elijah ✡︎ ∞ pinned tweet
(@elijahyab) reported
I am distraught over my @PrimeVideo app crashing. Fix this please!
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kegs
(@kristensheridan) reported
@PrimeVideo app keeps crashing even after reinstalling. Anyone else’s not working?
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Kat 🧍🏻♀️
(@kingdom_undone) reported
@AmazonStudios @JBALVIN @PrimeVideo This looks awful
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🔞figment of your imagination👽
(@ThtAnarchoBitch) reported
Bored af. Watching Parallel on @PrimeVideo rn. Just trying to rest... not working for ****. My brain never stops. I'm so tired of life and all the stress. 😪
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Jéan Neethling
(@ajneethling) reported
@PrimeVideo I do not receive sms to log in. Urgent help please
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Shelbyyy 💕
(@sunflowerzdoll) reported
@PrimeVideo LISTEN! WHY IS MY APP CRASHING UPON OPENING. 😭😭 I just wanna watch some shows to keep work good. #crashing #amazon #fixthisshit
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⋆ 𝒫𝓇𝒾𝓃𝒸𝑒𝓈𝓈 𝒟𝑒𝓁𝑒❀𝓃 ⋆
(@ray_nae2014) reported
@PrimeVideo WHY R U NOT WORKING 🤨😫😡😡
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Isis
(@isis_simao) reported
@kristensheridan @PrimeVideo Having same issue
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Waffs
(@WafaaAlwawi) reported
@PrimeVideo app not working
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Miz Val
(@vrb1955) reported
@SWSideShorty @PrimeVideo Not a problem I've got 6 different sizes in my closet
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Kya 🌺
(@kya_sokyo) reported
So a @Pink song came on at work thw other day and I couldn't help but sing along and someone asked me if I'd seen the doc about her on @PrimeVideo which I hadn't. But I'm finishing it rn and its bought back my love for her. P!nk has always been my go-to karaoke choice
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Alicia Fortner-#828~RideorDie #SaveManifest ✈️
(@Aliciadfortner) reported
@Alli93269258 @PrimeVideo Go to the my stuff tab and then the thing up at top that looks like a nut or bolt and then scroll down and click help and feedback scroll down and then the first part of contact us and then the chat should come up
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J. Véliz
(@itsjveliz) reported
“But the problem was that it was good and delicious but they didn’t want to run elbows with the Mexicans. So you wanted Mexican food without the Mexicans.” Truly Texican Mexican re: Tex Mex so far so good on @PrimeVideo.
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Vero
(@Vero03719891) reported
@PrimeVideo Your app is not working on my iPhone pls help it keeps crashing
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chall
(@challdreams) reported
@PrimeVideo there’s issues with the app. Any suggestions? It’s not opening but shutting down once I click on it….
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Alice | Stan Hill hate account 🍓
(@MeryllStark) reported
If it's a money problem then go ahead @PrimeVideo #savegoodgirls
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@SportsOnlyOrElse 🐊
(@HereForSports68) reported
@PrimeVideo app not working on iPad all of a sudden and seems to be on many others….. …love the product hope this is fixed soon….
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Brian
(@yrFishnBuddy) reported
@PrimeVideo @maryjblige No one cares about your LACK OF WORK. Kick rocks morons.
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Girish
(@girish_girishp) reported
@PrimeVideo I paid 999rs for a year 4 months back, and after Lockdown I reset my password n now ur portal says I to pay again to watch again. Request you to help me asap. No contacts of ur Customer care available
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Vero
(@Vero03719891) reported
@jp_meh @PrimeVideo I'm getting the same issue
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Vanessa
(@LadiVyxen) reported
@PrimeVideo I had went through the worst break up from the love of my life. That WHOLE album got me through it. #OnRepeat
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Vicki 🦇🧶
(@vee832) reported
Dearest @PrimeVideo, I need some help 👉🏻👈🏻 I picked up the discovery+ channel during Prime Day to watch Mythbusters, but Mythbusters won't play. It throws an error message with an unclickble reporting link that also refused to be copied.
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Hasham Qureshi
(@hxsham69) reported
@PrimeVideo @amazon I bought this service twice now and both times it said Error in processing order but still deducted the amount from my account. The hell is this Ive paid for it twice and I still haven’t gotten anything
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TradersColony
(@TradersColony) reported
@kristensheridan @PrimeVideo Same here, it’s not working.
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Tisha
(@Ironjawswife) reported
@chethantr @PrimeVideoIN @PrimeVideo We are all having the same problem. 4 diff countries. 😮
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Aaron Bannister
(@AaronBannister) reported
@amazon @PrimeVideo yo, I open app. App auto closes. Both apps. Fix yo **** please.
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ಚೇತನ್ ರುದ್ರಪ್ಪ । Chethan Rudrappa
(@chethantr) reported
from
PETROL BUNK ORR, State of Karnataka
@PrimeVideoIN I am not able to open app on iOS, is there any technical issue? I have reinstalled the app and even then I am not able to open app! Open the app, closes suddenly without any error! @PrimeVideo
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saikrishna
(@parvathaneni379) reported
@PrimeVideoIN @PrimeVideo Not able to play content on full hd on LG G8x thinq... even though my mobile can play youtube in 4k and netflix,hotstar in fullhd...worst experience from prime video....
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Mika Nakamura
(@MikaMcKinney2) reported
from
Honolulu County, Hawaii
WTH @PrimeVideo and @amazon my app and even on the web keeps crashing. I think you need to credit everyone having the same problem. I uninstalled and reinstalled and nothing is working. Ridiculous. Fix this.