Is Amazon Prime Video down?
No problems detected
If you are having issues, please submit a report below.
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
-
Buffering (28%)
-
Crashing (24%)
-
Playback Issues (23%)
-
Sign in (21%)
-
Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Corona |
Playback Issues | |
 Markham |
Playback Issues | |
| Dallas |
Playback Issues | |
| Toronto |
Sign in | |
| Everett |
Playback Issues | |
| Round Rock |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
-
David Hallman
(@hallman_david) reported
@steelers @nfl & @primevideo the clarity of Thursday night football is awful! I feel like I’m watching a game from 1970’s…
-
David Illsley
(@Y2Jones) reported
@PrimeVideo still having video quality/streaming issues. Not a great showcase for AWS. This is second week of this. Do better.
-
Andrew Camp
(@andrewcamp) reported
@T_Zig19 @coreycoxmusic @PrimeVideo WE CANT HELP THAT SPECTRUM IS OUR ONLY OPTION
-
bubalicious
(@bub66ohm) reported
from
Bonita, California
@nberrian619 @PrimeVideo @amazonfiretv Same set up I haven’t had a problem on prime but on Bally a couple of times.
-
mitch glanzman
(@smitsmullet) reported
@PrimeVideo epic fail Thursday night football is unwatchable with all of the streaming issues.
-
Colin Diehl
(@C_Diehl8) reported
.@PrimeVideo YouTubeTV has figured out streaming live events idk how@you can’t. I have had 0 issues in 3 years with it. The motion blur/glitch is unbearable
-
Ron Raymond
(@cohibatym) reported
Is there an update needed so my @PrimeVideo doesn’t glitch? This is the second week in a row. #ThursdayNightFootball
-
Gerardo Romero
(@Gerardo79739588) reported
@Blitz_Burgh @PrimeVideo I had zero issues!
-
Chris
(@GoodLordGomes) reported
@PrimeVideo please feed the gerbils powering your broadcast servers. Looks like I’m watching a game from the 80’s on dial up. @NFL hold your broadcast partners to higher standards. This in embarrassing. #TNFonPrime #NFL #steelersvsbrowns
-
J.R. Mays 🇺🇸
(@memphogrtg) reported
@Greg_Gaston @PrimeVideo Picture quality on my fairly new high end RokuTV with gigabit internet isn’t as good as a @espn national game where they use best cameras and production. Captions are almost unreadable too.
-
Linda T. Walsh, MA, LMFT
(@tallwalsh) reported
@PrimeVideo and @NFLonPrime …can you fix the three second delay between the commentators speaking and the game play?! Spoilers every time the ball is snapped. Ugh.
-
Phillip
(@phildetlefsen) reported
@PrimeVideo put your penis rocket away and fix your ******* streaming you dumbasses!!!
-
Brooks Harris
(@jbrooksharris) reported
@amazon @PrimeVideo FIX THE AUDIO ON THE @NFL GAME!
-
Maggie Ryan
(@Maggryan) reported
Can't help noticing there isn't a wink of buffering during commercials, but the Sterlers-Browns game is a choppy mess. Nice work @NFL @PrimeVideo @amazon
-
Scott
(@ScottAZ480) reported
Watching #TNF is TERRIBLE on @PrimeVideo Two weeks in a row now with buffering, and audio not in sync with the video. It is trash!
-
C y n d e S
(@CyndeSunshine) reported
@PrimeVideo Fix your audio PLEASE!
-
Bryan K. O'Rourke
(@Bryankorourke) reported
from
Mandeville, Louisiana
This @PrimeVideo @NFL broadcast is terrible … it is not my internet connections.
-
Victoria Bennett
(@victoriavb9) reported
@PrimeVideo you have to do better with the NFL live stream! It's awful!! 😡
-
DJ Fitzgerald M.S. ITM
(@Yinzer78) reported
@HollywoodLowman @PrimeVideo Fine on my end, but I have a feeling it's certain server farms that are having the issue. Depends on how they are distributing the stream. Like next week could be great. They need to address their load distribution.
-
Holbrook ♋️
(@RandyHolbrook) reported
Anyone on this Earth able to watch #TNF on their TV?? @amazon and @PrimeVideo suck diiiiiiick! Fix yo shiiiit! I can cast it from my phone just fine but it doesn’t load on the tv for the second week in a row.
-
Bryan Jordan
(@bryanjordan) reported
This @steelers @Browns game is virtually unwatchable on @PrimeVideo. But for the running backs it's terrible! #NFL #TNFonPrime #stop
-
Coach Mike
(@CoachmikeStl) reported
from
O'Fallon, Missouri
@PrimeVideo why am I hearing about the play on TV before I am seeing it? It's like when your watching a show and the words don't match the mouth.. fix this asap #TNFonPrime #TNF
-
JS
(@saintjr5) reported
@NFL #ThursdayNightFootball on @PrimeVideo is horrible. The video and audio quality is unacceptable!!!
-
Pete Carroll’s Burner’s Burner
(@p_joel) reported
@PrimeVideo ‘s coverage of #ThursdayNightFootball is terrible. It’s not the commentary. It’s the latency.
-
Jordan
(@Jordan45021977) reported
@PrimeVideo not working! NFL… too big???
-
Gabbycat
(@GabbyHawkfan12) reported
@NFL @PrimeVideo two weeks in row with streaming issues and voices out of sync Im switching to MLB
-
Mae
(@Maesie19) reported
For everyone having issues streaming NFL on @PrimeVideo are you using a Roku device? I’m convinced Amazon is sabotaging their own feed to Roku users to sell more fire sticks.
-
Maxx 🔥
(@MaxxOrtega) reported
The audio on #ThursdayNightFootball is terrible! The commercials are blasting loud, and during the game, the broadcasters can barely be heard. Come on @PrimeVideo, be better.
-
Bryan Lees
(@BryanLees77) reported
@PrimeVideo @amazon Your #TNF coverage is awful… between the garbage video quality and the audio not being synced to the video, it’s like watching an old Godzilla movie.
-
ChevyCamaro2SS
(@CamaroZL1Fan) reported
@PrimeVideo fix the sound on the Thursday night football game it’s way off