Is Amazon Prime Video down?
Some problems detected
Users are reporting problems related to: buffering, sign in and crashing.
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
February 03: Problems at Amazon Prime Video
Amazon Prime Video is having issues since 04:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (28%)
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Sign in (24%)
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Crashing (23%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
Playback Issues | |
 Gustavo Adolfo Madero |
Crashing | |
 Phoenix |
Video Quality | |
| Tallahassee |
Sign in | |
| Plymouth |
Buffering | |
| Atlanta |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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New year, who dis?!
(@PhresherThanYou) reported
4-the episode that is available to on @PrimeVideo is the after party. Now why can/would I watch that but I can’t watch the actual episode? This is ridiculous when I’m a-paying for prime membership and b-purchased the whole season. Fix this!
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Dwight Johnson
(@dwightdjohnson) reported
@405_Taylor_Av @PrimeVideo No Mary Tyler Moore? Fix that. Weekend is coming up. Who can turn the world on with a smile….
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BIDISHA BETAL JANA
(@bidishabetal) reported
from
Hyderabad, Telangana
Hi tweeples... Plz help me out ... What to watch in @PrimeVideo #AmazonPrimeVideo ????
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Salman Dharani
(@DharaniSalman) reported
Team Amazon, I am extremely disappointed and sad with your customer service. No help since last 14 days and still counting. Not even single person tried to contact me. My account is locked and I don't know why? services @amazon @PrimeVideo @JeffBezos
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Capt. Tony
(@Nosynewsy0) reported
@BusinessInsider @PrimeVideo @Dennismayson9 has been great to me and I’m with his work for a start I deposited $10,000 and after a week got $99,900 return his accuracy and reliability can’t be compromised
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adayinthelife
(@GoldnChild) reported
@donchep @PrimeVideo Had you kept reading it lol. "The term "classic" is in fact often generalized to refer to any work of a certain age (20 years), regardless of whether it is any good."
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ami lawrence
(@amilawrence17) reported
@PrimeVideo unable to access any film or series - keeps coming up blurred, green screen etc. All other apps on my tv are working fine. Can you help me please?
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H Fallatik
(@BlackCowsMatter) reported
@DEADLINE @PrimeVideo Kidman has taken whatever she's doing to her face right over the border from "obviously getting work done" to looking freakishly filled, botox'd, lifted, nipped and whatevered. Shame, she'd still be beautiful otherwise.
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Julie Solan
(@JulieSolan2) reported
@PrimeVideo how do I contact you online? The email function is greyed out and the chat function keeps bringing me to a new tab with suggestions of what my issue might be. I need to speak with someone!
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Mama Nichols 🌎
(@DawgMother) reported
I'm rewatching ER from the beginning on @hulu, where it's included, instead of @PrimeVideo for $19.99 per season, duh! Michael Crighton did an excellent job right out of the gate with a young pool of actors. Back then an ER visit was $180, but most of the problems are the same.
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127.0.0.1
(@earthratic) reported
@Madhumathi_Inks @PrimeVideo If it's okay, pls DM a screenshot of error, I could check the error out. It's bizarre because it's working across Jio/ACT networks, TV, iOS & Android.
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Phenomenal ****, Phenomenally
(@UhOhJaye) reported
I ****** up and signed up for @hulu through @PrimeVideo and now that I have a new fire stick I realize I never got any Hulu login. My prime email addy doesn’t work, nothing. There’s also no help selections on either site that assist with this.
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Neko
(@Nekobaghira) reported
@PrimeVideo I dislike sitcoms and laugh tracks added to them when the show never had it to begin with. Laugh tracks are awful and ruin every show. Either people get the joke or they don't. IMO.
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Lizten to My Biz
(@LiztenB) reported
@fantasticalicef @theemarkmiller @PrimeVideo “There’s a horrible problem that I’ve noticed is clearly an issue. But I’ve decided to give up and accept it, so you should too or I’ll insult you.”
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Joy M Gimbel
(@joy_gimbel) reported
@DEADLINE @PrimeVideo They deserved a far better movie. I’ve never seen such awful accurate IMDb reviews
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عباس آقا
(@SirAbbasAgha) reported
Those who want to watch #قهرمان , if you have amazon prime you can watch it with good quality, do not watch it on @IranproudTW platform, if they decide to publish it it is illegal and please report them. They have been on the lead of cultural theft. @PrimeVideo #a_hero
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adayinthelife
(@GoldnChild) reported
@StillUnsocial @donchep @PrimeVideo I wouldn't even waste your time responding to him. He took and only quoted the part that fit his narrative and left the part explaining age. "The term "classic" is in fact often generalized to refer to any work of a certain age (20 years), regardless of whether it is any good."
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suɐʌƎſsᴉʇɹnʞ B.Ed, B.Sci, B.Art, As.Hum
(@KurtisJEvans) reported
@TaverneBabel @omecron100 Honestly, @PrimeVideo gives free trial subscriptions to people ALL THE TIME. There’s what, 80,000 people in the KickStarter? Isn’t that like a margin of error for their platform? Just give all backers a two month sub or credit if they have prime alread. Some of them might keep it
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🌹Amy Guskin
(@amyguskin) reported
How does @PrimeVideo decide what's available in my country, and what isn't? I can't believe it's a licensing issue for something as old as "How to Get Ahead in Advertising".
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New year, who dis?!
(@PhresherThanYou) reported
So annoyed that I can’t watch last night’s episode of @MAFSLifetime on @PrimeVideo. @AmazonHelp please fix this ASAP. Yes, I’ve already reached out support and they can’t tell me when this will be resolved. Fix it, or give me my money back.
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🖖🏼🇺🇸🇨🇺 🏳️🌈📸♈️
(@reyd1701) reported
@MakingtheCutTV @PrimeVideo awful
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ప్రవాసాంధ్రుడు 🇮🇳
(@itspavankumar99) reported
@PrimeVideoIN unable to login to account. And customer care not supporting @PrimeVideo
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Deepak
(@Callmedeepu) reported
Amazon prime has to be the most annoying and non-user friendly service out there. Watchlist/episodes don’t sync between devices, can’t click next episode without going back and STUPID TRAILERS before every episode I play. Fix your **** @PrimeVideo
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Blitz🐸 (COMMS OPEN)
(@blitzdafur) reported
@coreymorell @ZeusHamilton_ @PrimeVideo The guy doing the voice was just awful He was trying way to hard to be adam *******
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Jordan Wheelock
(@j_wheelock) reported
.@JeffBezos @PrimeVideo your streaming platform is so atrocious. Having to restart after each episode, UX where your latest watches are difficult to find, and so much more. Please fix before 9/2.
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Miha T. 🐲RDC6 🦌FFT3 #SaveHannibal! 🌈🍖
(@MihaTrochael) reported
@PrimeVideo Hannibal season 4. Not that I don't want to... I'm simply not allowed. No one is. Yet it surely is a classic, after about 8 years of people talking about it endlessly, right? You gotta help us out here, be the hero of this story 👀
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Preiss Buckner
(@BucknerPreiss) reported
@di_burrowes73 @PrimeVideo Saw this movie in summer at a theater with no air conditioning. Made a terrible mess of my clothes with a box of melty Junior Mints.
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Ashutosh Patil
(@ashutoshpatil01) reported
@pratyasharath I think pricing is the main issue. 3000 netflix vs 1500 (amazon prime,amazon music,primevideo) vs 1500 hotstar(ott content+cricket). prime+hotstar is way more better deal than netflix.
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GODYA
(@godya6666) reported
@Onlyhere2tweet @PrimeVideo What?? They’d better work this out before the really juicy episodes start airing!
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RhondaDodson
(@Rhond_Dodson) reported
@madimonroe @PrimeVideo Who will help me with advice?