Amazon Prime Video status: streaming issues and outage reports
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Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (30%)
- Buffering (29%)
- Crashing (22%)
- Sign in (16%)
- Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Sign in | 3 hours ago |
 Köln
|
Crashing | 17 hours ago |
 Paris
|
Sign in | 2 days ago |
 London
|
Crashing | 3 days ago |
|
Liverpool
|
Playback Issues | 4 days ago |
|
Paris
|
Crashing | 4 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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franco (@vanniloner) reported@glindaupland @PrimeVideo how tf are they giving her an space to speak lmao, her biggest issue is 100% her fault and 100% avoidable but she keeps playing innocent 😭
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Silent Avacate (@SilentAvacate) reported@PrimeVideo I keep seeing "(# x) in (category)" but there is nowhere to browse categories to see the list of top movies of each category. There needs to be more search options instead of going through random recommendations until you stumble upon something interesting. You should be able to search by date, time period, genres, category, streaming service, recently added, tending, most liked, and award winners and nominees. And any of them at once, not just one at a time. I paid for no ads but there are still ads that I need to skip, which is false advertising. And I noticed whenever I watch Crunchyroll videos via Prime video, the video quality is worse than watching directly from Crunchyroll as shown in the example below👇
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➳ Mariana ॐ (@Marianasm23) reportedSee you at work tomorrow! @PrimeVideo
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Craig Tawater (@CraigTawater) reported@Kirstylgreen12 @AmazonMGMStudio @PrimeVideo Oh yes the creative brain makes the mysterious wits, I've always loved this dynamic and I truly wish they would have moved forward with this series. There was just so much potential that was untapped. Alas MGM one bankruptcy and that's when the bad spiral went all the way down the goose hole. Then we got the not so good series thereafter. I will always like the original Three nothing else can compare. But perhaps if Amazon gives them a chance they can prove me otherwise. as well as all the rest of us in the community of endless potential, as well as all the rest of us in the community of endless potential. A design without measure design without measure. And quality beyond words can compare.
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Matyasi Adam (@MatyasiAdam) reported@AmazonMGMStudio @PrimeVideo One problem. It is not Stargate! #SaveStargate
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HitoriHaven (@HitoriHaven) reportedMy bank nuked my Debit Card for fraudulent charges, so I had to change everything to another service more secure and change all login information. What does @PrimeVideo do? Screams at me with a red flag. We need a credit card! Just use my new Payment method through Amazon.
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Dave (@De1taDave) reported@SGOffworld @AmazonMGMStudio @PrimeVideo To just make robotic bodies for themselves until they found a solution for their cloning problem, a high intelligence race like them dying off simply because they couldn't solve this problem will never make sense to me
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John William Sherrod (@jwsherrod) reported@WinJPR @PrimeVideo I haven’t read the book, but I’m sure that’s true. The scope of this one was much larger than The Martian, so I’m sure they had to finagle things to make it work for a film.
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WJ (@WinJPR) reported@jwsherrod @PrimeVideo True. But while I know "the book is better" is tiresome as heck,darn it, it is. :-P At least if you like hard sci-fi. A ton of the science was removed for the movie. Much more than they removed in the movie for the other Andy Weir work, The Martian.
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Patriots Pray (@coolcarolinian) reported@Schwarzenegger @PrimeVideo You used to be someone people thought was interesting... now you are nothing more than a hack for the left, a guy who sleeps with the maid and a washed up work out boy!! Hilarious!!!
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Torstein Horikson (@AngyVikingr) reported@AmazonMGMStudio @PrimeVideo all we're asking is that you go forward with the story that already has 2 years of work behind it from a team of people who actually give a damn for passionate fans #savestargate
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tvwithtrinity (@trinitysierra01) reportedYes I did wake up early to watch #yourfaultlondon before work and yes it’s the only thing I have been able to think all day @PrimeVideo this is your fault
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acardnal (@acardnal) reported@friarpark @PrimeVideo @AmazonHelp I've done all the basic troubleshooting: Restarted Fire stick, checked for software updates, restarted WiFi modem, my nominal bandwidth speed is 300 Mbps (fiber). Watching another 4K movie now and no problems. Is it your servers? Unable to watch Project Hail Mary!!
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Kylo Femme (@MFHounDOOM) reported@StephenKing @PrimeVideo Are you not pissed off at how they keep butchering your work????
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➳ Mariana ॐ (@Marianasm23) reportedSee you at work tomorrow! @PrimeVideo
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BIG MAMA (@Only1Brx) reported.@PrimeVideo .@peacock fix this nowwwwww
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Pyrite Pyro (@pyritepyro) reported@PrimeVideo @CptCarterSG1 could fix nearly anything if you #SaveStargate
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Handsome Devil (@scottypu) reported@WesleyLHuff @primevideo how did you get it to play? I’ve been trying for days. Once I get past their MC Escher maze of a UI, the movie won’t load. Prime inching towards unusable every day.
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acardnal (@acardnal) reported@AmazonHelp @PrimeVideo Unable to view 4K content. I've done all the basic troubleshooting: Restarted Fire stick, checked for software updates, restarted WiFi modem, my nominal bandwidth speed is 300 Mbps (fiber). Is it your servers? Unable to watch Project Hail Mary!!
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On Fridays We Wear Beskar (@BeskarOnFridays) reported@Kirstylgreen12 @AmazonMGMStudio @PrimeVideo You may be unaware, but as half the world celebrates independence from your country, we don't usually work those days.
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Zach White (@ztwhite23) reportedHe’s controversial and disliked by lots. But I happen to love @JeremyClarkson because he’s just a genuine bloke. CLARKSON’S FARM is an incredible show on @PrimeVideo, too. Sad to hear about his cancer diagnosis and hope things work out for the positive. #FuckCancer #CancerSucks
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Emily Shell (@emmynicole1627) reportedHey @PrimeVideo, Avatar the Last Airbender is missing a huge chunk of s1e18. Not sure if its a @paramountplus problem or on your end but my kids were very confused when it just skipped a major fight to the very end of the episode.
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Anthony AC Chacon (@rowingcoachac) reported@AmazonMGMStudio and @PrimeVideo 8:30 on a Tuesday night. I hopped over to Prime Video hoping to find something worth watching, but all I got was preachy woke slop I couldn’t make it through even once. I just want something intelligent, well-written, and actually fun—so I’m back to free Stargate reruns on PlutoTV. I can rely on that to be quality entertainment. Want something people will actually watch more than once? Greenlight the Gero series! #savestargate
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James w Redmon (@jamesredmon81) reported@CoachOttenbreit @StephenKing @PrimeVideo Who gives a **** about checking boxes; do you work for Netflix?
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DeeL Hanks (@DeelH80738) reported@PrimeVideo Prob the worst sucking streaming service out there, why do you pay for a streaming service then have to pay for movies and other series by episode or season?? Boycot the bastards!
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Big Bear Friend (@BigBearFren) reported@PrimeVideo No, but even Homelander wants Stargate uncancelled. A broken clock is right twice a day you know. #SaveStargate
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It’s me, Lauren (@itsmelauuren) reported@projecthailmary @PrimeVideo I already bought it.. quite literally four days before it drops for all prime users?😭 oh well- at least I’ll have it still when it’s not free to watch.. right Rocky?! I’ve watched it 6 times already though and lowkey unintentionally sometimes speak like Rocky now. Send help.
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Merlin St.Wahgwaan (@MWahgwaan) reported@AmazonMGMStudio @PrimeVideo @JeffBezos Essentially 92k ppl watched an essentially very shortly and poorly advertised Live Stream to help support #SaveStargate How does that NOT translate to wide spread interest and audiences? AMAZON MGM, HELLO 👋 👋👋👋
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Victoria (@SerenityOC2022) reported@PrimeVideo Awful...I turned it off.
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ULTRA (@IMULTRAHARDCORE) reported@CloakedNaus @AmazonMGMStudio @PrimeVideo Right? The money and work was already put in just finish the job! #SaveStargate