Amazon Prime Video down or not working? Problems, status and outages

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

• Playback Issues (34%)
• Buffering (24%)
• Crashing (20%)
• Sign in (18%)
• Video Quality (5%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

City	Problem Type	Report Time
Göteborg	Playback Issues	4 minutes ago
Slough	Playback Issues	23 minutes ago
Kensington	Playback Issues	6 hours ago
Austin	Buffering	15 hours ago
Portland	Buffering	19 hours ago
New Windsor	Buffering	19 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Blaze the Recluse🪁🦇 (@katie_blaze) reported 7 minutes ago

  @PrimeVideo I recently bought season 1 of Ghosts on Amazon Prime and have had several issues. Episodes 5 and 6 are switched around with the wrong titles, as are episodes 8 and 9. Episode 11 has been eliminated altogether and episode 10 is listed twice in a row. Please fix this!

• 
  MmmYumLexy (@MmmYumLexy) reported 10 minutes ago from Carrboro, North Carolina

  I Swear To God @amazon @PrimeVideo Got The Worst Customer Service Ever Their Delivery Driver Took My Package To Wrong Apartment Literally Just Walked Around In 100 Degrees Weather Looking For It I Literally Just Had To Send Home All My Clients Now Iam Broke And Crying

• 
  Sergio Marquez (@SergioGMarquez) reported 14 minutes ago

  @LOTRonPrime @PrimeVideo Production design looks terrible

• 
  MARCELO SANTOS (@MKaizoku) reported 15 minutes ago

  @PrimeVideo Narnia movies. To me, even with the problems, both the movies are better and more complete than the books.

• 
  Greg Gidney (@gsgidney) reported 17 minutes ago

  @LOTRonPrime @PrimeVideo Awful

• 
  you’ve got that wrong (@Templar_Agent) reported 18 minutes ago

  @AdventuringMan @LOTRonPrime @PrimeVideo There’s so much wrong with this line of thought, but here’s the simplest one: if you think Tolkien’s work was already diverse enough, why wouldn’t a faithful adaptation be better? Amazon obviously disagrees.

• 
  Elitist Bootlicker Bot (@Humansareloco) reported 21 minutes ago

  @LOTRonPrime @PrimeVideo I have no more trust in how Amazon does these series... worst writers in history.

• 
  Julie Golden (@juliemgolden114) reported 24 minutes ago

  @PaperGirlsPV @PrimeVideo Parts of this were filmed where I live and work!

• 
  peggy (@1010peggylane) reported 27 minutes ago

  @EmericaSk8r714 @PrimeVideo I couldn't help but like the Dexter in the show but not in the book.

• 
  Mr. Bat-man 🇨🇦 (@KnightWing19) reported 28 minutes ago

  @PrimeVideo @chacecrawford @TheBoysTV Pandering to the mentally ill who refuse to get help isn't being respectful.

• 
  therealshakdiesel (@shakdaddy3) reported 29 minutes ago

  @EvadSmon @LOTRonPrime @PrimeVideo I’m a huge fan of the original Lord of the Rings and I agree….the Hobbit trilogy was absolutely awful.

• 
  Megan (@mego4853) reported 31 minutes ago

  Help!! Do I read all 3 of the #TSITP books and then watch the show or just read the first one and then watch it? @PrimeVideo

• 
  Dr Zoidberg (ExMuslim) (@outtat1me) reported 34 minutes ago

  @LOTRonPrime @PrimeVideo Hey, I'm a lifelong LOTR fan. It's my favorite thing in all of pop culture. I was extatic when I heard Amazon was going to make a LOTR serious. Well, long story short, I couldn't care less about it, I'm looking forward to watching it crash and burn. **** you Amazon.🍆

• 
  Justin (@JustinWDC) reported 35 minutes ago

  Is it just me, or is the @PrimeVideo UI the worst of the major streaming services?

• 
  Pureblood412 (@TijuanaTwoStep) reported 35 minutes ago

  @AdventuringMan @LOTRonPrime @PrimeVideo Do you know WHY woke is an insult? Because it always supercedes the story. There is absolutely nothing wrong with natural diversity. The problem is making it the focus instead of, you know, making good content. Go woke go broke is a law for a reason. Woke content sucks.

• 
  Gravin Knight (@GravinKnight) reported 38 minutes ago

  @LOTRonPrime @PrimeVideo This trash needs to crash and burn worse than Lightyear.

• 
  Oscar ✝ (@theDogAstronaut) reported 38 minutes ago

  @PrimeVideo The Time Traveler's Wife.. but they are both terrible

• 
  GulagRat (@Gulag_Rat) reported 39 minutes ago

  @PaperGirlsPV @PrimeVideo Time travel is the worst

• 
  yung kermit (@kermit_yung) reported 40 minutes ago

  @ichray63 @LOTRonPrime @PrimeVideo Oh you’re totally gonna get hate for the wokeness from some people. I’m saying there are a lot of other issues with this series that people have more of a right to be critical of

• 
  Brian (@brian606k) reported 43 minutes ago

  @LOTRonPrime @PrimeVideo These streaming platforms are having a hard time making Quality over quantity if you ask me. Anyone watch The Wheel of time ?? Horribly done. Netflix has a hard time putting anything original stuff out that’s any good. Stranger Things was ok but they should’ve ended it.

• 
  ⊃ᗩ∩ (@Zinsudra) reported 46 minutes ago

  Holy ****, I've never seen a mismanagement of content as terrible as Prime Video Singapore. Missing episodes & bonus content, hell, y'all don't even have your own damn shows on here. What an abysmal streaming service. Get your **** together @PrimeVideo @AmazonHelp @AmazonSG.

• 
  Rüzgar R. H. (@rexpell) reported 50 minutes ago

  @PrimeVideo @LOTRonPrime @IsmaelC_C Both are terrible choice..

• 
  RPM (@SportsNGaming23) reported 50 minutes ago

  @OlavLarsThorsen @LOTRonPrime @PrimeVideo I am black and what you are saying is true. Putting black people in a show isnt the problem here. It's that they are agenda pushing....... Ty for saying this

• 
  L.A. (@lafdez) reported 52 minutes ago

  @itsfoss2 I do not watch Netflix but Primevideo and Disney and both of them are 720p as well. Although maybe because I hace not set it up right, I am pretty sure that 720p it is the standard. Fortunately it is not such an issue for me but I understand people being pissed because of that.

• 
  Morgan Fahey (@morganfahey) reported 53 minutes ago

  I don't know what the hell @amazon is thinking, but their most recent Firestick update made @PrimeVideo ITSELF unusable.

• 
  GMP™️ (@SauceGMP) reported 57 minutes ago

  @PrimeVideo why do you have THE ABSOLUTE WORST user interface ever? As someone who works in tech I actively try to avoid your app because it’s so damn bad.

• 
  Roni A (@MissRoni76) reported 60 minutes ago

  @The_BTC_Base @LOTRonPrime @PrimeVideo How TF does a company with so much money (I'll toss WB into this mess too), somehow fail to hire at least one person that's knowledgeable about Tolkien. It's not like there isn't 10M fans that can recite pages of quotes that would be more than willing to work on a Tolkien show.

• 
  Cathryn (@Cathryn70783221) reported 1 hour ago

  @ThomasMeskill @LOTRonPrime @PrimeVideo That would require creativity and the ability to not care what others think. Not possible when you work off a progressive checklist.

• 
  InsomniMom (@MomInsomni) reported 1 hour ago

  @LOTRonPrime @PrimeVideo I know Tolkien himself would have hated this. Professors who knew him knew that you did not edit or change his work in any way, shape or form. I would list everything wrong but Twitter only allows so many words ( and no, it’s not the race “issue” that’s wrong.)

• 
  HorsePilled (@PilledHorse) reported 1 hour ago

  @LOTRonPrime @PrimeVideo The trailers for this look terrible.