Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Amazon Prime Video problems in the last 24 hours

The following chart shows the number of reports that we have received about Amazon Prime Video by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Amazon Prime Video Outage Chart 12/06/2021 03:15

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Buffering 34.86% Buffering
  • Playback Issues 21.85% Playback Issues
  • Crashing 19.60% Crashing
  • Sign in 17.51% Sign in
  • Video Quality 6.18% Video Quality

Amazon Prime Video Outage Map

The most recent outage reports and issues originated from:

United KingdomStroud Sign in
CanadaOshawa Buffering
United StatesTurner Sign in
CanadaBarrie Sign in
United KingdomCroydon Sign in
United KingdomTorquay Playback Issues

Amazon Prime Video Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:
  • OfProjections Reflections of Reality (@OfProjections) reported

    @PrimeVideo This **** about to have the worst un-written screenplay you’ve ever heard

  • ImpactCollide Aaron (@ImpactCollide) reported

    IMDb TV is the worst thing ever created @PrimeVideo. Advert, why? Let me pay to get them go #Stupid.

  • bamb00zzle Bamboo (@bamb00zzle) reported

    @PrimeVideo Could you please fix the 4k UHD HDR stream of Wheel of Time? The compression artifacts, chroma color distortion, and overall graininess is a huge let down. INB4, a web search reveals I'm not alone. Apparently, the better the TV setup, the more visible it is.

  • Bsneed51 Tony Bolognavitch (@Bsneed51) reported

    @PrimeVideo Looks awful. I'll watch every episode.

  • SJB_in_NDG (((Ess Jay Bee))) (@SJB_in_NDG) reported

    @AmazonHelp Hey again, @PrimeVideo et al: Watching "Tumbledown" w/English CC; disappointing # of errors, including: It's tenure in the bagman (bag, man) The much raking... (muckraking) Oh, is someone the new Hunter? (Oh, is it someone that knew Hunter?) [To Woodcock] Thanks, *we'll talk.* 🙄

  • Luke_Winch Luke Winch (@Luke_Winch) reported from Lincoln District, England

    Okay @TheWheelOfTime @PrimeVideo I have tried over and over and over to find the animated shorts but I click into X-Ray and I can't see them. I would really appreciate some help, if you want fans to enjoy this extra content, make it easily accessible.

  • katfelix909 Katherine (@katfelix909) reported

    @Sarah_Katilyn @AnthonyCrudele @PrimeVideo That’s odd I’ve never had problem now I’m going to investigate

  • Adion48 Al Dion (@Adion48) reported

    @PrimeVideo At last a character that fits the part. Instead of the stupid idea of using the 5'6" Tom Cruse . The worst casting in history.

  • haque_tasdik Tasdik Haque (@haque_tasdik) reported

    Unable to contact with your service team regarding streaming videos,so the last option was to post a tweet,so that the message get reachd to the concerned team.please help me out in fixing the issue,or else my 1 year membership money will go in vain @PrimeVideo @PrimeVideoIN

  • Tksrajan Sundar (@Tksrajan) reported

    @Binged_ @PrimeVideo Season 1 was the best. Season 2 worse and this one is the worst

  • StretfordPost Stretford Post (@StretfordPost) reported

    So the games not on TV.. Uk need to fix up its 2021 every game should be assessable! @SkySports @btsport @PrimeVideo

  • mrvigilantee Vigilante (@mrvigilantee) reported

    I'm just so so disappointed by #PocoX3Pro as I can't stream HD quality on #AmazonPrimeVideo 😕 wasted my money @IndiaPOCO I want to sell this **** #PocoX3Pro @PrimeVideo

  • happylala13 Jac (@happylala13) reported

    Dear @AP, I need you to work harder on finding out the release date for My Policeman on @PrimeVideo This is no longer a drill. Red alert, red alert, etc.

  • yoshnbastet yoshnbastet (@yoshnbastet) reported

    @PrimeVideo why do yall still have Woody Allen movies (especially his more recent work) on your app #primevideo #Amazon #amazonprime

  • SinisterNails Karen T. (@SinisterNails) reported

    @DoOneThingForMe @PrimeVideo I can’t imagine how frustrating bad captioning is for Deaf folx! I just have issues with accents and eating crunchy snacks while watching TV lol

  • doc_hollandaise Doc Gaidin (@doc_hollandaise) reported

    @TubsofTime @PrimeVideo @TheWheelOfTime They’re working on it. I talked to their tech support. Internal issue apparently. I’m looking forward to watching it on the first tick 4K!

  • outbackalan Alan (@outbackalan) reported

    @AratouialSedai @PrimeVideo Now that amazon seem how big and watched wheel of time is. It will help. More money will be spent per episode. That really what it will come down to. View count. More people watching. More subs. More money. And to be honest. Amazon put a lot into LoTR thinking it be 2/

  • 1Man1Mind Ubermensch (@1Man1Mind) reported

    I’m done pretending that the new Wheel of Time series on #PrimeVideo is any good, it’s god awful from start to finish. Do yourself a favor, don’t waste your time on the show and just go read the books! #WOT #WheelOfTime

  • shadowxaf David Jensen (@shadowxaf) reported

    @PrimeVideo When are you going to fix the image quality of the 4K version of Wheel of Time? It looks awful. All the other 4K Amazon Prime shows look fine.

  • capnstv UnIngeniero (@capnstv) reported

    @sjordan1978 @PrimeVideo Years ago, in Tucson, when I cut the cable cord, Comcast Xfinity-provided router would not work with my first Roku. Totally cleared up when I bought my own hardware. This reminds me of that

  • SJB_in_NDG (((Ess Jay Bee))) (@SJB_in_NDG) reported

    @AmazonHelp Hey again, @PrimeVideo et al: Watching "Tumbledown" w/English CC; disappointing # of errors, including: It's tenure in the bagman (bag, man) The much raking... (muckraking) Oh, is someone the new Hunter? (Oh, is it someone that knew Hunter?) [To Woodcock] Thanks, *we'll talk.* 🙄

  • theaaroncruze Aaron Cruze (@theaaroncruze) reported

    .@PrimeVideo yo something is up with your 4K HDR codec at least watching #WheelOfTime there are weird chroma looking issues all over, little blue/red dots where they shouldn't be. Not an issue with fully updated AppleTV 4K or @Dolby Vis any other app or disc. Very distracting...

  • CL8819 CL88 (@CL8819) reported

    @amazonfiretv @PrimeVideo Do you know how I can connect/login my NBA league pass account to my Amazon Firestick?

  • M1K3_777 M1K3 (@M1K3_777) reported

    @Taco45970064 @PrimeVideo Both are extremely overrated so it could work

  • calamarisnowmen Neal Snikeris (@calamarisnowmen) reported

    @PrimeVideo PLEASE FIX YOUR STARZ APP. FLICKERING GREEN EVERY 10 SECONDS

  • AdvPremAmir Adv Prem Amir (@AdvPremAmir) reported

    @vettichennaiguy True 👍 amazon prime video search engine optimization and results are awful 😢 @PrimeVideo

  • Ajones_242424 Alexander (@Ajones_242424) reported from Echelon, New Jersey

    @MikeWSchwarz @PrimeVideo But are we really saying Tom Cruise is the worst actor and that his "acting job" in the movies wasn't good

  • FitGurl62 FitGurl62 (@FitGurl62) reported

    @TheSlayGawd @PrimeVideo I have enjoyed the first episode and I’m trying to wrap watch the series but every damn time it goes to the next episode I get this something went wrong error message and I have to come out of the app to start over. Hulu help! I’m done.

  • FitGurl62 FitGurl62 (@FitGurl62) reported

    @PrimeVideo Every time I try to watch an episode of the new series Harlem I get the same thing went wrong error message and I have to come out of the app and restart for every single episode. I’m about to delete for Hulu

  • SpencerComposer Spencer Creaghan (@SpencerComposer) reported

    @david_chehab11 @DanielBGreene wow what a silly place to put them... thanks for the help! @PrimeVideo please locate those videos in a better location. Better yet upload them to Youtube as promo

Amazon Prime Video Most Common Errors

List of the most commonly reported error codes and fixes:
  • 1007
  • 1022
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  • 13
  • 2016
  • 2021
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  • 99
  • mp1023