Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 06/15/2024 15:55

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Playback Issues (45%)

    Playback Issues (45%)

  2. Buffering (19%)

    Buffering (19%)

  3. Crashing (18%)

    Crashing (18%)

  4. Sign in (15%)

    Sign in (15%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Playback Issues
IndiaGuwahati Crashing
AustraliaSydney Buffering
IndiaHyderabad Playback Issues
United StatesDallas Buffering
United StatesDarby Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • tsmchris88 LiQuId! (@tsmchris88) reported

    @Fade_Me_Fam @TheWheelOfTime @PrimeVideo The struggle is ******* real lol. I might just buy some prime also and do the tip in hope of release tomorrow and if that fails do prime for prime party Friday when I get off work

  • SethBaker 🦬🏈 Seth Baker ☸☯ (@SethBaker) reported

    @Alacod1 @TheWheelOfTime @PrimeVideo Binge watching is great for readers but terrible for the show. I want the show to succeed, so I'm glad that it's spread out. Periodic release keeps conversations going, and prevents conversations, "What episode are you on?" "5." "Oh, ok. I'm on 7, so I can't talk about..."

  • CmonNowStephon Teflon Marbury (@CmonNowStephon) reported

    Anybody having an issue where the league pass channel on @PrimeVideo isn't showing the currently live or upcoming games? It only shows the games that are upcoming or live for NBATV for some reason

  • BudPinto Bud Pinto (@BudPinto) reported

    @amazonIN @PrimeVideo No notification. No welcome message. No confirmation. I don't understand. This is worst if I have to start with you guys. That too after receiving services from the industry. Let me know.

  • MeekMillNo1Fan Meek Mill Fan Page (@MeekMillNo1Fan) reported

    Did Prime Video just crash tonight? #primevideo

  • aosully42 Andrew O'Sullivan (@aosully42) reported

    The @PrimeVideo NBA league pass app is beyond awful. The only reason I subscribe through Amazon is there is no LP app on Samsung smart TVs. Might pick up a Roku and cancel prime altogether. @NBALPSupport

  • CinemaBlend CinemaBlend (@CinemaBlend) reported

    @PrimeVideo maybe we can work this out, but only if we're all in this together

  • MaryMackMakes Mary Mack | She/Her/They (@MaryMackMakes) reported

    since I've swapped my video card, @PrimeVideo has refused to play in any sort of viewable quality in Chrome. I was able to get it to work in Edge 🤢 with HD quality available, but now that I've changed my cables from adapters that were DVI-to-DisplayPort/DVI-to-HDMI

  • thetworivers Tinker With a Job o' Work To Do (@thetworivers) reported

    @panmalazan I keep checking my @PrimeVideo app to see if it's there yet. Gonna fake a sickness at work if I have to. 🤮

  • Eliza_mid111 Elizabeth Middleton (@Eliza_mid111) reported

    @REJArtandPhotos @PrimeVideo Send a message to #kelvin_brett_1 on Instagram,i had same issue but he helped me, try him..

  • EbenHopwil Eben Hopwil #WoT4Everyone ☀️ (@EbenHopwil) reported

    @BlackTowerNews1 @TheWheelOfTime @PrimeVideo Absolutely! Hopefully the I won't be having to jump online for work at all hours of the day and night.

  • Alacod1 Alacod (@Alacod1) reported

    @TheWheelOfTime @PrimeVideo The worst part of this WoT tv series is it's not on Netflix so I can't binge watch the first season. Sucks to wait in between weeks for episodes on a streaming platform, There are no time slots to have to work around like cable TV so makes little sense.

  • 500DaysOfErika Erika (@500DaysOfErika) reported

    Amazon Prime has started that awful thing that Netflix used to do where wherever you hover over a movie the preview starts playing. Please let us disable this. It makes searching for movies 100% worse. @PrimeVideo

  • srf1999 Sergio R. Flores (@srf1999) reported

    I love Amazon and the @PrimeVideo service that they offer, BUT it's so outdated and not user friendly that I feel that I've been "forced" to use another streaming service as my primary for watching and purchasing videos... @PrimeVideo let's work together to make it the best!!!

  • dgodward3 @dgodward (@dgodward3) reported

    @JeffBezos @PrimeVideo I’m not sure why there is such the issue with stating clearly when the @TheWheelOfTime will release by time zone.

  • alj329 ladyj (@alj329) reported

    @PrimeVideo I've been trying to watch this movie for over an hour now. With no help! Sick of this sub-prime service!! #primevideosucks

  • RulIuh Luke (@RulIuh) reported

    @PrimeVideo Can you fix the ad placement on #StarTrekDiscovery Season 4? There's in the most random spots.

  • domo_pool DomoPool (@domo_pool) reported

    @PrimeVideo I missed the part where that's my problem- Tobey Maguire Spider-Man 2002 film.

  • GregMtzL Greg Martinez (@GregMtzL) reported

    @PrimeVideo Batman 89:”have to go to work”

  • antiquemouse House Mouse (@antiquemouse) reported

    @PrimeVideo Are selling products they can't deliver. They sold the series of #Shetland series 6 but stopped releasing episodes after episode 3. Apparently there's a copyright issue.

  • Serevarno Serev (@Serevarno) reported

    Uh… @PrimeVideo you have the absolute worst movie sitting out of all the streaming services, but this really takes the cake. How in the ever loving hell is Ong-Bak filed under “horror”?

  • AndreasKjeldsen Andreas Kjeldsen (@AndreasKjeldsen) reported

    Just did my semi-annual check-in with #TheExpanse S2 on @PrimeVideo, and the EN #subtitles issues (typos/missing spaces/out of sync by several seconds) still haven’t been fixed. Just unbelievable on such a high-profile title. #PrimeVideo

  • vikash_periwal Vikash Periwal (@vikash_periwal) reported

    @PrimeVideo @PrimeVideoIN After the recent update, the videos downloaded offline are getting auto downloaded again and again. It's like you never downloaded them before. Too frustrating. Uses up entire data of my phone! Please resolve the issue

  • Braum4T **** (@Braum4T) reported

    @PrimeVideo bro your garbage *** app doesn’t work on apple devices. it keeps freezing after every commercial. fix your ****

  • KarenMarieMusic Karen Marie (@KarenMarieMusic) reported

    Anyone having issues with @PrimeVideo ??

  • pietrobets Pete Traina (@pietrobets) reported

    Does anyone know exactly when @TheWheelOfTime is dropping on the east coast? Is it midnight? Is it tomorrow evening? Do i need to call off work? Do i need to brew a pot of Kaf? @PrimeVideo #TwitterOfTime #WheelOfTime

  • Alacod1 Alacod (@Alacod1) reported

    @TheWheelOfTime @PrimeVideo The worst part of this WoT tv series is it's not on Netflix so I can binge watch the first season.

  • Siber_77 Mark Sibley (@Siber_77) reported

    @PrimeVideo I let you use my streets my sanitation people and my free Oldsmobile’s. if you mention the words extortion again I’ll have your legs broken Animal House

  • CureYourRacism Gray Matter: Something thats lacking in you. (@CureYourRacism) reported

    Netflix racking up prices again. Bullshit. I'll just move to Amazon Prime and Stan Australia. Keep up the ****** work #Netflix. Ya just plain boring. #stan #AmazonPrimeVideo @netflix @PrimeVideo @StanAustralia

  • kingsmiley143 ًS. 🏹 (@kingsmiley143) reported

    @PrimeVideo I have a feeling y’all are going to renew #IKWYDLS bc it was trash. That has to have been the worst show I’ve seen in a very long time. It made ZERO sense. I definitely won’t be watching “if” it is renewed. Everything doesn’t need to be turned into a tv show.