Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 05/28/2025 01:45

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (28%)

    Buffering (28%)

  2. Playback Issues (26%)

    Playback Issues (26%)

  3. Sign in (22%)

    Sign in (22%)

  4. Crashing (21%)

    Crashing (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesLehigh Acres Crashing
CanadaWinnipeg Sign in
United StatesMontgomery Playback Issues
FranceAngers Playback Issues
United StatesEast Northport Buffering
United StatesCookeville Video Quality
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Ruger38special Ruger38special (@Ruger38special) reported

    Folks, just tried to open my @PrimeVideo app,message came up 'there is a problem with your account' & 'contact us' After bit of back and forth,seemed legit,got answer 'no account details' or some such. Left at this point.Uninstall & reinstalled app,back again. It's a #Hacking

  • caldwell_dunlap otters killed my sister (@caldwell_dunlap) reported

    @PrimeVideo I have a problem. Can someone hit me up

  • Jjjjjkk09760293 Jjjjjkkkkk (@Jjjjjkk09760293) reported

    @PrimeVideo I can't find Jinnys kitchen at all. Please help

  • shan_dgreat shankar (@shan_dgreat) reported

    @PrimeVideo what happened to NZ vs eng test series live in India it's not working

  • tobwen Tobias (@tobwen) reported

    @TerryMatalas Please don't forget to fix "Part One" on @PrimeVideo ... Amazon users also want "the 25th century" card.

  • pratvachan Pra-vachan (@pratvachan) reported

    @PrimeVideo This app doesn't show live stream of Eng vs NZ. They are just advertising this match for more traffic to their app. . Either that or their GUI is the worst ever made. Either way, 0 stars.

  • EnnT_8 EnnT (@EnnT_8) reported

    @PrimeVideo @CarnivalRow @Caradelevingne Like it sooooo much 🥰🥰🥰🥰 #CarnivalRow Maybe you can help and give us an ending of enother series? #SaveFateTheWinxSaga

  • samsungtaehyung FACE IS COMING FACE BY JIMIN (@samsungtaehyung) reported

    @V_Mixtape @PrimeVideo ✋😠😔😒 Amazon fix yourself JINNYS KITCHEN WITH V TODAY #TaehyungOnJinnysKitchen

  • shookey_yunki shookey.yunki (@shookey_yunki) reported

    Anyone watched JINNYS KITCHEN FIRST EPISODE in the philippines? Help. Cant seem to find it on @PrimeVideo

  • r_flamess Ella✨ #SaveFateTheWinxSaga (@r_flamess) reported

    @EnnT_8 @PrimeVideo @PrimeVideo please help us! #SaveFateTheWinxSaga Renew Fate The Winx Saga

  • kguru_2807 Kumaraguru (@kguru_2807) reported

    @PrimeVideo Do you guys really want Viewers to watch the Eng Vs NZ Series? Everytime when I login i'll have to search and find the live stream. Don't you guys pin the live stream on top of everything? Most of them don't know if you're doing the live stream or not.

  • jamo969 Jon A (@jamo969) reported

    @SkySportsPL picture quality is so bad it's unwatchable... unless you pay even more for HD👎👎👎. At least when you subscribe to @btsport & @PrimeVideo you get HD & 4K for the price. 👏👏👏

  • RodGarrett14 Rod Garrett (@RodGarrett14) reported

    @kathleenmadigan @PrimeVideo I need your help. Can we convince Jamesons to make Box O'Whisky? I'm not a wine guy.

  • CharWes CharW ⁷ ⟭⟬ ⟬⟭ 🐨🐹🐱🐿️🐥🐻🐰 BTS 💜 👩🏾‍🚀 (@CharWes) reported

    @PrimeVideo let me just say your customer service is on point. I complained about #JinnysKitchenSEOJINS subtitles, you had customer service reach out, it was my error not understanding how to turn on the subtitles, (choosing the language didn’t do it), now it’s perfect! Thanks!

  • ohsorobin 🌱Robin🌱 (@ohsorobin) reported from Whitehall, Ohio

    Hiii @PrimeVideo - I can’t find Jinny’s Kitchen in the US catalog. Please help.

  • lollypop12341 lolly (@lollypop12341) reported

    @RollingLoud @PrimeVideo Cou-ld someone link me to that defi money glitch method people have been using to generate profits?????? Just read about it but cannot find the tutorial??????!

  • YouFoundJerry Jerry Verhoef (@YouFoundJerry) reported

    Why is #AmazonPrime streaming client for the Apple TV so crappy ? Always sluggish in the UI and regularly issues with connection during login. Internet is working properly. @PrimeVideo

  • sarocarita sarah | THEY LIKE HOLDING HANDS era (@sarocarita) reported

    @DebraChampion10 @PrimeVideo The shipping to my country is ridiculously expensive but I'm working out how to buy it on pre-order. I WILL have it even if I have to work a miracle here. You hear me @primevideouk bestie? You can trust the good omens fandom 🥺

  • gerryodonnell0 Gerry O'Donnell (@gerryodonnell0) reported

    As soon as I finish the 3rd season of Jack Ryan on @PrimeVideo I'm cancelling my subscription. The video quality is simply ridiculous. Every brightness setting on my TV is at 100% and I still can't see it.

  • xLoveLucyLiux Lucy Liu [ 劉思漩 ] (@xLoveLucyLiux) reported

    @BANGTANUK Anyone else having issues finding Jinny’s Kitchen on @PrimeVideo? Why does it not even appear when searched for?!

  • b41063418 Teresa Brown (@b41063418) reported

    @JohnLeguizamo @ThePoweronPrime @PrimeVideo Back in the 70s, I was a medical assistant. A patient casually mentioned that she had issues driving a car and also couldn't sew because the needle would always bend.

  • Pmi_mr17 Emiel Caudron (@Pmi_mr17) reported

    @ASOIAFQuotesGOT @PrimeVideo It might be the worst series I’ve ever seen and I’m a huge LOTR fan

  • TTmichaels10 T.M.O (@TTmichaels10) reported

    @amazon @PrimeVideo can y’all just fix whatever is wrong with the Prime video app on smart TVs… subtitles keep going on and off, keeps disconnecting from the internet intermittently. #amazon #prine

  • JamasSara people feel something when you sing. (@JamasSara) reported

    @Hopie_luvT @PrimeVideo update: I spoke with Amazon again and they are aware of the problem and they are "working on it." There should have indeed been a page up already. He expects that the page will be up in time.

  • Balu_shahi 🇮🇳 (@Balu_shahi) reported

    @PrimeVideo I am unable to login my account. Im not receiving the notification in mobile and Amazon app!

  • Duct_Tape_Heart Captain Jo (@Duct_Tape_Heart) reported

    @PrimeVideo @daisyjonesand6 Excited to watch in no small part because I know we’re in good hands with @WillWGraham due to their work on #ALeagueOfTheirOwn

  • DebbieF07 Debbie Fernandez (@DebbieF07) reported

    @BIGHIT_MUSIC It's not working in the US for @PrimeVideo

  • MyDearGee For today 👉🏻 (@MyDearGee) reported

    @primevideosg I signed up & paid for subscription to watch this show. It is not showing up on my Prime video list nor my sister’s Prime acct list. I have msgd a lot of #PrimeVideo official account of diff countries inc the offcl Prime acct but I can’t get anyone to respond to my plea for help.

  • mrsjmin deqa -18 💟🪁💙 (@mrsjmin) reported

    i need to see my baby @PrimeVideo FIX UR ****

  • idolfab Jae Wolf⁷ (@idolfab) reported

    @PrimeVideo Jinny's Kitchen not searchable on Prime U.S. Please fix this. Was able to watch via link only.