Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 04/27/2025 05:40

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (28%)

    Buffering (28%)

  2. Crashing (24%)

    Crashing (24%)

  3. Playback Issues (23%)

    Playback Issues (23%)

  4. Sign in (21%)

    Sign in (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesCorona Playback Issues
CanadaMarkham Playback Issues
United StatesDallas Playback Issues
CanadaToronto Sign in
United StatesEverett Playback Issues
United StatesRound Rock Buffering
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • 3oneeight Mayur G (@3oneeight) reported

    @AmazonHelp @amazonIN @PrimeVideo My Prime account expires today and not able to renew it. Help please

  • Hamayah2019 felastica (@Hamayah2019) reported

    @PrimeVideo OK, tomorrow war is over at last. Truly terrible movie. Please don't waste my subscription money on poorly written trash like that anymore.

  • um_israel _ (@um_israel) reported

    Why ******** does @PrimeVideo never work

  • billybobmcmanus billybobmcmanus (@billybobmcmanus) reported

    @TheTomorrowWar @PrimeVideo 'Help us, we're from the future. We're losing the war against aliens.....and I'd just like to point out it has nothing at all to do with the fact half of our fighting force are a bunch of women'

  • valentestyle tony valente (@valentestyle) reported

    @PrimeVideo pretty good movie. The only issue was the weapons were outdated. The future weapons were the same #$% I get up the street.

  • tillyduke1 doug Crawford (@tillyduke1) reported

    @DECO22155891 @TheTomorrowWar @PrimeVideo no the problem would be so many soyboys screaming live and let live while the get torn apart.

  • n4nishant85 Nishant Menon (@n4nishant85) reported

    @apexchampion07 @laurelsudeep @eshwar_nc Hmm. I see some issues like: Stutters/jank in video on Amazon Primevideo. Random green flashes (most seen while playing content on Netflix). Lag when trying to use controls while playing highres content on Netflix/Primevideo/Hotstar (e.g. vol controls). Quick Mute doesn't work.

  • Shandtr Sgt Jaeger 044 (@Shandtr) reported

    @PrimeVideo love the app, but could you please fix the genres I have Texas chainsaw massacre in comedy and others

  • Parkerbird David Parker (@Parkerbird) reported

    Dear @PrimeVideo the #TomorrowWar was so bad that I would like you to please credit my account two hours worth of hourly wages. It may have been a free movie but it was straight work to watch it.

  • Parkerbird David Parker (@Parkerbird) reported

    Dear @PrimeVideo the Tomorrow War was so bad that I would like you to please credit my account two hours worth of hourly wages. It may have been a free movie but it was straight work to watch it.

  • FRANXICAN -ZE FRENCHICAN- (@FRANXICAN) reported

    @MotorCityMiko @PrimeVideo Terrible.

  • urshari Hari Kannikanti (@urshari) reported

    Thank you @PrimeVideo ... You maybe ok in with USA 😴audience... But not so ok with R.O.W(RestOfWorld) .. about to cancel Amazon membership .. @amazon @JeffBezos be happy with your retirement ..when people who made you still facing same bureaucratic issues...u go 🚀 where 🌐🌏💣

  • PaulinesNibs Gail (@PaulinesNibs) reported

    @GoodOmensPrime @PrimeVideo Is season 2 on amazon prime only? I watched it on the beeb last time as I can't get amazon prime to work in my lowly valley (cry)😭. I'll cross my fingers that it gets a dvd release 🙏

  • Alli93269258 Alli #SaveManifest #828rideordie (@Alli93269258) reported

    @SaveManifest Your link didn't work for me but wjen i logged into my @PrimeVideo account to request #SaveManifest your instructions were perfect to make a request through their feedback! #ReshopManifest

  • sakshuwu 𝗦𝗮𝗸 (@sakshuwu) reported

    @kushUGHraa @PrimeVideo All my problems went away after we started inter sing

  • sakshuwu 𝗦𝗮𝗸 (@sakshuwu) reported

    @kushUGHraa @PrimeVideo ??? Can I bring professional problems then

  • dustinbrown Dustin with prep time (@dustinbrown) reported

    Why is the Amazon @PrimeVideo UX so awful on @Roku TV’s? Who’s to blame for the app on Roku OS, Amazon or Roku? It’s so much better on iOS.

  • Brendelbored Brendel (@Brendelbored) reported

    @PrimeVideo @prattprattpratt Gemini Man is legitimately one of the worst movies ever made

  • _RonnieBass Andrew (@_RonnieBass) reported

    @PrimeVideo @prattprattpratt Tenet is one of the worst movies

  • Alli93269258 Alli #SaveManifest #828rideordie (@Alli93269258) reported

    @SaveManifest The link didn't work for me but I logged into my @PrimeVideo and your instructions worked great thru the Feedback feature. #SaveManifest #ReconsiderManifest

  • jcadduono Jc Adduono (@jcadduono) reported

    @PrimeVideo please add a way to connect Amazon accounts to Prime Video users so I don't have to log into my Amazon account on my other family members devices to let them use Prime Video EVERY SINGLE DAY. Or make it so you don't have to sign in every day?

  • Huffle_the_puff Eloise Mulberry (@Huffle_the_puff) reported

    @ChristianKane01 @IMDbTV @PrimeVideo The man who can solve any problem with a 👊! We love!

  • lmrubin12 Laurie Rubin (@lmrubin12) reported

    @PrimeVideo Worst part - those terrible barbs that came out of hidden tendrils! My adult family liked the movie, but we kept asking why they just couldn't figure out how to prevent the war if we had 30 years to figure it out - like destroy main ship with queen or create a targeted virus

  • Hamayah2019 felastica (@Hamayah2019) reported

    @PrimeVideo if the bracelet determines that living recruits are sent back to the present, how does it work for recruits who lose that limb?

  • Tamashii_VA Tamashii (@Tamashii_VA) reported

    @1pckt @PrimeVideo @maryjblige Didn't work out the way you wanted huh

  • FRANXICAN -ZE FRENCHICAN- (@FRANXICAN) reported

    @Hamayah2019 @PrimeVideo The idea was super cool but they made this way too quickly. Awful.

  • WillieEBush El Conquistador (@WillieEBush) reported

    @PrimeVideo @A24 After I watched "Lost Soul: The Doomed Journey of Richard Stanley’s Island of Dr. Moreau" on Prime, I really can't stand Val Kilmer. He was apparently a really big ******* and no one wanted to work with him... Richard didn't want Val for the role, but the studio forced it.

  • Texasnuc Texasnuc (@Texasnuc) reported

    @PrimeVideo rewatching Jack Ryan and subtitles start in German (I think) regardless of setting to English- have to switch to another language and back to English to get it to work- might check it out.

  • JayCampbell79 Jay (@JayCampbell79) reported

    When trying to watch certain episodes of Diners Drive-Ins and Dives, some play and some get a error code: service_error. @PrimeVideo please fix this and it has happened with other videos as well.

  • BlkForestGirl VJ (@BlkForestGirl) reported

    @PrimeVideo @A24 I've been an admirer of his work for a long time and continue to do so.