Amazon Prime Video status: streaming issues and outage reports
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (34%)
- Buffering (31%)
- Sign in (16%)
- Crashing (16%)
- Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Playback Issues | 1 day ago |
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Playback Issues | 3 days ago |
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Playback Issues | 5 days ago |
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Sign in | 5 days ago |
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Crashing | 6 days ago |
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Buffering | 8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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caramello2024 (@caramello222) reportedhey @PrimeVideo @hbomax "watch from the beginning" doesn't seem to work and just goes back to where you were watching before.
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Savage (@Savage29492304) reported@BearGrylls @PrimeVideo audio is ******* terrible on this show
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The Greatest Sports & Movie Fan (@TheActiveHourP) reportedHey @PrimeVideo, glitch alert: your ads keep getting rudely interrupted by actual movies & TV shows. Can u fix that so we get pure, uninterrupted ads? u’re so close. We can’t wait. Truly the greatest streaming service ever 🤩👏🏻
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zentex (@zentex) reported@PrimeVideo That's an awful lotta HIDDEN REPLIES ya got here
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Avinasha Sharma (@AvinashaSharma) reportedJust wondering, why doesn't @netflix and @PrimeVideo sell commercial or hospitality subscriptions? Today almost all hotels have smart TVs with these apps without login. This could be a great opportunity. #Netflix #PrimeVideo
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Kieran Mallett (@mallett_kieran) reported@PrimeVideo my android mobile app has stopped working. Tried uninstall and re-install but nothing. Are you having trouble?
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Andy (Muffin Cat) (@PinkusAndJack) reportedThere’s a free horror movie on @PrimeVideo called Do Not Enter…it should’ve been called Do Not Watch. It was awful.
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Seems Like No One (@SeemsLikeNoOne) reported@PrimeVideo Every day that you fail to announce how you will really #SaveStargate (and now just reboot it into another Prime Piece of Crap) is an insult to some of the best work that Jason has ever done.
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caramello2024 (@caramello222) reportedhey @PrimeVideo @HBO "watch from the beginning" doesn't seem to work and just goes back to where you were watching before.
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Save Stargate (@SaveStargate198) reported@PrimeVideo I'm having issues with my subscription. How can I get support please?
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xyLOGIX, LLC (@xylogix) reportedCmon @PrimeVideo videos won’t load in the iPhone app fix it
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Eric Williams (@EricWilliams28) reportedThe new season of #Reacher is awesome. But stupid #Amazon #PrimeVideo cutting to commercial every 4 minutes is terrible. They’re ruining their own hit show.
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Venugopal Jakhotia (@venuugopal) reported@PrimeVideo @amazonIN Having multiple issues with your login and can't get through to customer service! No benefits even when I am eligible for prime services. Please help!
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KIN🇺🇸🇬🇭 (@Elkin242) reported@PrimeVideo you lot should stop segregating your services why is this only in UK and not on the US prime video when we paying subscriptions to get everything prime video has to offer, is this going to happen with the United documentary too? Fix up NOW!!
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T.R. (@timraes1) reported@PrimeVideo Their quality of catalogue has to be worse then netflix
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Alistair 🐆 (@TLanokia) reported@PrimeVideo have the worst targeted ads. Cream for stretch marks Family furniture Women's hair products Washing up liquid Like, can't they look at my purchasing history and tailor it?
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💫✨corn in my poopies✨💫 (@corninmypoopies) reported@PrimeVideo always has the worst movies of all the streaming services.. 😷💩
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Marcus Aurelius (@JamesBondUN007) reportedAmazon prime is the worst ott platform!!! They ask to purchase the prime and then purchase ads free again and on top of it shamelessly says pay 99 to watch movies on rent!!! Wtf @PrimeVideo @amazonIN
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Vojtak (@Vojtak42) reported@SaveStargate198 @PrimeVideo Let's troubleshoot. Did the issue happen coincidentally just after Amazon announced they canceled #GerosGate?
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Seems Like No One (@SeemsLikeNoOne) reported@Jamie26559164 @AmazonMGMStudio @PrimeVideo $ave $targate from the idiots who hid this reply to another one of their posts announcing more terrible content that no one wants instead of producing what it's [former] customers are asking for!
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AYMEL (@AYMEL69) reported@Hero_OfThe_Day @PrimeVideo have the worst broadcast teams.
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George 🎭 (@Trampolinecare) reportedWatching a film called Spades on @PrimeVideo this is a special kind of awful
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𝓟𝓱𝓲𝓵 (@phjes11) reportedThere’s something I just don’t get about @ManUtd. Why invite Amazon @PrimeVideo to document your every move for an entire season, then have one of United’s worst transfer windows in recent history and fail to back the easy, short-sighted managerial appointment you chose? #MUFC
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Paula T. Hradkowsky (@1ThingIsNeedful) reported@PrimeVideo Will you EVER fix your buggy fast forward and rewind freezes????!!!! I have paid for a technologically INFERIOR service.
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el-Cheeso 🧀 (@elCheeso) reported@thatcrazycatmum @AmazonMGMStudio @PrimeVideo The problem is absolutely definately not the Cheese. It's the O'Niell's Ba'als part that's holding me back.
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TOYG! - That Old Yorkshire Geek! (@oldyorksgeek) reportedHow much does @AmazonMGMStudio and @PrimeVideo hate their customers? They completely ignore the #savestargate effort against their cancelling of Martin Gero's Stargate, then they actively start hiding replies that have Stargate text. Why are they so afraid to address the issue?
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Richard Wickens (@tabbysucubus) reported@PrimeVideo I'd like to watch it but the app crashes every ad break. Switching it off and on again didn't work.
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martin carter (@danni_meddin) reportedI literally signed up to @PrimeVideo just for this show, only to find later seasons aren't included and cost extra. On top of that, I'm getting around 6 ads per episode. At that point, it's hard to blame people for looking elsewhere, even with slightly worse picture quality.
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G Roberts (@Geek_Roberts) reported@PrimeVideo Strange, why do you have so many hidden replies on this post? Still having trouble with that little Gate issue huh…… losers
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Patrick Squarepants (@jmoneygrip) reported@PrimeVideo what the hell is going on I’m paying for a subscription I can’t use and being prompted to call customer service. I need this issue fixed immediately