Amazon Prime Video

Is Amazon Prime Video down?

No problems detected

If you are having issues, please submit a report below.

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 10/25/2025 13:25

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (30%)

    Buffering (30%)

  2. Sign in (27%)

    Sign in (27%)

  3. Playback Issues (25%)

    Playback Issues (25%)

  4. Crashing (16%)

    Crashing (16%)

  5. Video Quality (2%)

    Video Quality (2%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceTrélissac Playback Issues
CanadaWaterloo Playback Issues
United StatesHouma Playback Issues
United StatesYucaipa Playback Issues
United StatesHillsboro Sign in
United StatesChicago Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • aseemtuli Aseem Tuli (@aseemtuli) reported

    @PrimeVideo having a nightmarish time trying to log into my a/c OTP not getting delivered on my @JioCare number in India. Jio says its a problem that Amazon should solve. I’m stuck like a ping pong ball b/w two giant companies who can’t make it work, and I’m being billed for it.

  • SeymourButts300 Seymour Butts (@SeymourButts300) reported

    @PrimeVideo @MillaJovovich These movies are terrible.

  • amackenz1e Swissgooner (@amackenz1e) reported

    @Alagai @PrimeVideo Fair enough. Could have used a fake country like so many movies. Not sure it would have worked though as people would more likely find out he’s tricking them. I guess the movie could work without bad jokes about Kazakhs too

  • Mrcarder1 katsu (@Mrcarder1) reported

    @PrimeVideo @MillaJovovich That’s crazy because those movies were ******* terrible. Like someone died for that garbage and that’s really depressing to think about

  • Starlight_David ◊ David.Christians.✭ 📡 Star.Light ☆ ² ° ✧ (@Starlight_David) reported

    @PrimeVideo What is this all about ? "The mezzanine file contains video and audio streams with durations that differ by more than 2 seconds. Please submit a new file." An you expect to land for "BLUE ORIGINS" This can't be measured up right with NASA ? How do you fix this ?

  • theonemcp mcp #SaveProdigalSon #NetflixZNation 🇪🇺 (@theonemcp) reported

    Wondering if it would actually help the cause, when I watch #prodigalson @PrimeVideo for me it is the only way to enjoy the show #SaveProdigalSon #SurgeonHouseCalls

  • lizzethandrade Lizzeth Jiménez (@lizzethandrade) reported

    @PrimeVideo Worst movie, ever!

  • NJs_Most_Wanted Brother Art 🇭🇹 (@NJs_Most_Wanted) reported

    @PrimeVideo your video quality is trash on Samsung TV why ******** do I keep buying movies from you went it looks like minecraft every time I try to watch

  • wernchie Cheryl G. | 😈 8 days (@wernchie) reported

    @spoonydevil @Anke784 @PrimeVideo Lucky I saw the trailer right after I got off work... that voice coupled with the trauler cuts deep 😖

  • spoonydevil Char 🤍 28th May 😈 (@spoonydevil) reported

    @Anke784 @PrimeVideo OHHHHHH MYYYYYYYY GOOOOOD LORD!!! The singing omfg I am at work and OMGGGGGGG

  • MertCem190 Musa Cem Arden (@MertCem190) reported

    @AmazonStudios @PrimeVideo God help me. I am in a difficult situation, my brother, I am in financial difficulties, I cannot sleep at night. Help me please please please please please @elonmusk

  • AllwinAsir நல்உற்றான் வாழ்த்து (@AllwinAsir) reported

    Can't tolerate this issue. Don't publish the family man2 series..if you publish,it will leads to great loss of your quality.@PrimeVideo #FamilyMan2_against_Tamils

  • 420jetjaguar karens_ziti (@420jetjaguar) reported

    @PrimeVideo Why is prime app so terrible? I'm trying to watch Episode 1 of Chernobyl and the app is trying to get me to subscribe to HBO, even though I bought the season.

  • Alagai Alagai 🇺🇸 (@Alagai) reported

    @GPerisian @StumpyTheRogue @PrimeVideo It doesn't help a persecution narrative, to think every topic has to be about one's own in group.

  • awmannes ThePhantomMannes (@awmannes) reported

    Also cancelled my @PrimeVideo because I never use it and they're an awful company. I'm feeling good about things.

  • Scozy01 Matt Scocozza (@Scozy01) reported

    @PrimeVideo This guys is such a ****** virtue signaler. He causes more issues then anything else

  • VirgilC75974061 PARDON ASSANGE & SNOWDEN 🕊️ (@VirgilC75974061) reported

    @Veecy82 @CJLink_ @PrimeVideo hard work, they become more valuable and may be qualified for a higher position in the co. garnering more responsibility and an higher wage. If the company has poor working conditions or toxic culture, then the employee is free to join another co. or start their own business.

  • hamidul_cric Hamidul Khan حميد الخان (@hamidul_cric) reported

    Anyone else having problem with @PrimeVideo ??

  • asexualflower Marcy Webb (@asexualflower) reported

    @JamieMovie @PrimeVideo Terrible decision, **** Disney for doing this

  • motoKIhe Motoki (: (@motoKIhe) reported

    prime video is not working ..😐#PrimeVideo #primevideodown #bruh @PrimeVideo

  • amackenz1e Swissgooner (@amackenz1e) reported

    @dsr68 @Alagai @PrimeVideo Fair enough. Could have used a fake country like so many movies. Not sure it would have worked though as people would more likely find out he’s tricking them. I guess the movie could work without bad jokes about Kazakhs too 😬

  • jimecolomboc Jimena Colombo (@jimecolomboc) reported

    @PrimeVideo I need to watch this but it is not available in Chile. Please help me!

  • poojasachan11 pooja sachan (@poojasachan11) reported

    @PrimeVideo Worst application Whenever I try to watch series or movie it's shows black screen ...

  • stolen_customer 💔 (@stolen_customer) reported

    @PrimeVideo Hi! Need help with my account, I signed up to try you subscription but When I logged in by my smart tv the Arabic subtitle is not an option, it is when I login using my phone or my laptop but not on the smart tv

  • Prakazkr Prakash Kumar Sah (@Prakazkr) reported

    @PrimeVideoIN @PrimeVideo Why there is so low audio output in your every video. I am using 100% of my TV volume despite of which audio is so low. If I use 100% of volume for playing YouTube then my neighbours will call the police. You can now imagine the quality of your audio.

  • christy43064909 christy1 (@christy43064909) reported

    @hayu_uk @PrimeVideo can you please please please sort out the problems regarding RHOBH

  • Harshal29621582 Harshal Chaudhari (@Harshal29621582) reported

    @PrimeVideo I have Amazon prime subscription but still advertisement create trouble while playing any video. So what is advantage of Prime member???

  • shw8ster sweta (@shw8ster) reported

    Aarkkariyam and Kala are not available on my @PrimeVideo Please help @AmazonHelp

  • baislagurjar4 मुखिया संजीव गुर्जर (@baislagurjar4) reported

    @PrimeVideoIN @PrimeVideo is not working, why?

  • SeanReid Sean Reid (@SeanReid) reported

    @AmazonHelp Its not a problem of mine, its a problem for primevideo as stated by Hayu. RHOBH and RHONJ both on Hayu’s platform but are not accessible via prime which I pay an additional cost to receive hayu. Communication guys 😩