Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 03/31/2023 05:05

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • Playback Issues 43.08% Playback Issues
  • Buffering 25.17% Buffering
  • Crashing 18.33% Crashing
  • Sign in 10.24% Sign in
  • Video Quality 3.18% Video Quality

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities::

Loading map, please wait...
United StatesLake Havasu City Buffering
SwedenStockholm Crashing
United StatesColumbus Crashing
United StatesAllentown Playback Issues
United KingdomLockerbie Playback Issues
United KingdomPulborough Buffering

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:
  • jodibsdale77 Joanne Walker (@jodibsdale77) reported

    @hollygman @hayu_uk @PrimeVideo Yea! i messaged them and they said they were having issues but didn’t give any kind of time when we may be getting it

  • ashukla30 anu shukla, (@ashukla30) reported

    @PrimeVideo exploiting horses and other animals for entertainment is never OK. Please stop this and help end cruelty against them 🙏🙏🙏

  • Dickens638 Dickens63 (@Dickens638) reported

    @PrimeVideo trying to watch last light with subtitles on but it doesn’t work for the French or Arabic. How do I fix this?

  • simonedaisys mika (@simonedaisys) reported

    @PrimeVideo episode 11 of djats is not loading you need to fix your system this is very embarrassing for you

  • sureshotjohn Lakeman (@sureshotjohn) reported

    @GaryJKings @PrimeVideo Same man. Watching on prime video is just the most convenient. I just hope they fix it, because this isn’t cool and Cool Rick would agree!

  • smi26947486 Padre for life (@smi26947486) reported

    MLB on @PrimeVideo sucks. No MLB network bad picture quality. Thanks alot @YouTubeTV @MLBNetwork

  • squarepeg2018 j-mart 💫 (@squarepeg2018) reported

    @MLBTV are you having technical issues? Trying to get MLB TV through @PrimeVideo right now and it's a mess!!

  • ravijit Ravijit Chaudhuri (@ravijit) reported

    @PrimeVideo Why do some of your movies have audio problems - either slow paced or out of sync with the video? We don’t have these issues with Netflix.

  • FreedomSutra FreedomTrail Trilha da liberdade (@FreedomSutra) reported

    @cruzex100 @PrimeVideo @IntriguedJeny Nah, my TV doesn’t connect to VPN. By the way, VPN is also prohibited. But I generally jump around multiple VPNs on my phone and make it work.

  • ConsoleAverage AVERAGE CONSOLE PLAYER (@ConsoleAverage) reported

    @PrimeVideo End membership button doesnt work just refreshes the screen on laptop and on phone clicking it does nothing

  • Sidmsadashiv Siddarth M.Sadashiv (@Sidmsadashiv) reported

    @Chetna_sundaram @BellamSwathi @PrimeVideo Was there any logic in the movie ?? Because I couldn’t see even one ! I like srk’s acting, but non the less he isn’t producing any quality movies lately ! 1000 CR box office collection 🤔 highly doubt that

  • amimo_x A.M. (@amimo_x) reported

    @PrimeVideo It would appear that there is an issue with HDR and MGM movies. No Time to Die. Not working. Smile. No HDR. Even Paramount Top Gun Maverick. HDR not working. Nope has HDR. What is going on? Please fix this.

  • KevinAte9_ KevinAte9 (@KevinAte9_) reported

    @itstymata @PrimeVideo No no they werent they didnt even look at the issue

  • _danielleeeees Danielle (@_danielleeeees) reported

    Now that @PrimeVideo has Daisy Jones and the six, maybe theyll update their platform to work. The setup of prime video is horrid. I hate this app so much. It’s not user friendly, freezes so often, too much going on when you simply click play or pause. Fix this ****

  • Ishqkraja Kumar Mohit (@Ishqkraja) reported

    Hello @PrimeVideoIN @PrimeVideo my plan is 599 not working. Why?

  • MintPhoenix MintPhoenix (@MintPhoenix) reported

    @PrimeVideo Hi! Just wanted to let you know your episodes of Chuck are all out of order. It's making it impossible to follow the story and thought you might like to fix it so people can enjoy this series.

  • MrMuraliS Murali S (@MrMuraliS) reported

    @PrimeVideo @PrimeVideoIN's search engine is still one of the worst ones ever made in this modern era. What do you guys think about it ? #PrimeVideo

  • DeemedPolitical Deemed Political (@DeemedPolitical) reported

    @PrimeVideo any known problems streaming video? It's failing for me. I'm in Texas.

  • kirac912 🏳️‍🌈Sleepless Kira🏳️‍🌈 (@kirac912) reported from South Walkerville, Ontario

    Hey!! @PrimeVideo please fix clerks 3 it's flashing during play and caused a Seizure to a friend of mine @amazon please fix @STARZ

  • kirac912 🏳️‍🌈Sleepless Kira🏳️‍🌈 (@kirac912) reported from South Walkerville, Ontario

    Hey!! @PrimeVideo please fix clerks 3 it's flashing and caused a Seizure to a friend of mine @amazon please fix

  • 77PanamaJack Jack Panama (@77PanamaJack) reported

    I purchased Avatar 2 from @PrimeVideo last night, and it still has not ported to Movies Anywhere. Can you please help @MAcustomercare or @PrimeVideo?

  • katy_overall24 Overall24 🌹 (@katy_overall24) reported

    @nancewheelr @daisyjonesand6 @PrimeVideo Could be a problem . The actors sang but used session musicians. But they were very convincing .

  • AlmondShaneen Shaneen Simpson-Almond (@AlmondShaneen) reported

    @PrimeVideo can someone tell me why my Prime Videos wont play & now the Prime Video app will not install HELP?

  • catgrl500 LadyP (@catgrl500) reported

    @PrimeVideo hey I canceled my subscription and you gave me a partial refund at the time but I am still being charged a monthly fee every month HOW DO I GET HELP

  • BernfriedI Lord Bernfredo - Race Human #WeLoveGinaCarano (@BernfriedI) reported

    @PrimeVideo @JeremyClarkson #ClarksonsFarm is such an important series. It would be a crime to cancel it over some silly royal kid's. What other show manages to educate the common city bozo about the problems of the hard working #Farmers that produce our food, in a fun way?

  • shaggysmith ✏R.L.S✏ (@shaggysmith) reported

    @PrimeVideo trying to get on touch with chat support for a technical issue, but the site keeping loopinge back to the main support page. Having issues with subtitles appearing, despite having them turned off. And it's only happening on one show.

  • uphriaa ghibli (@uphriaa) reported

    @thereddevil2510 Nope they were about to launch last year and they pulled it off due to the cost cutting issues. Now only way they can launch is through primevideo add on service

  • nowthisisidk fer (@nowthisisidk) reported

    @PrimeVideo your app is trash FIX IT

  • DrRossGeller_ The Good Doctor Ross Geller (@DrRossGeller_) reported

    Why on earth is the video quality on PS4 Pro, PS4 and Panasonic UHD player randomly dropping from one moment to the next with an optic fiber connection (and Ethernet) but doesn’t on a PS5 through Wi Fi? @PrimeVideo #PrimeVideo

  • marieeeeeeeeeOR Lindsey (@marieeeeeeeeeOR) reported

    @PrimeVideo #swarm is up there. I was really impressed with @donaldglover’s take and creativity. I also enjoyed #DaisyJonesTheSix but do feel it could have been better. I thought #classof07 was AWFUL. But everyone’s a critic. That’s just my take, and mean no shame to people who enjoyed it.