Amazon Prime Video

Is Amazon Prime Video down?

Problems detected at Amazon Prime Video

Users are reporting problems related to: buffering, playback issues and sign in.

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Amazon Prime Video problems in the last 24 hours

The following chart shows the number of reports that we have received about Amazon Prime Video by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Amazon Prime Video Outage Chart 05/26/2022 13:05

May 26: Problems at Amazon Prime Video

Amazon Prime Video is having issues since 09:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Buffering 31.22% Buffering
  • Playback Issues 25.02% Playback Issues
  • Sign in 24.43% Sign in
  • Crashing 16.79% Crashing
  • Video Quality 2.53% Video Quality

Amazon Prime Video Outage Map

The most recent outage reports and issues originated from:

United KingdomSt Helens Crashing
GermanyLeipzig Buffering
United KingdomTranent Crashing
GermanyKleve Sign in
United KingdomSt Helens Playback Issues
GermanyHerten Buffering

Amazon Prime Video Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:
  • SnakeMannn1A 🇺🇸A. Patriot🇮🇱 (@SnakeMannn1A) reported

    Hey @PrimeVideo @Amazon I just wanted t tell you about all the problems with #AmazonPrime so here are all t....

  • benroberts127 Ben Roberts (@benroberts127) reported

    @PrimeVideo , your app has had an issue with audio description being enabled by default, and even reactivating after being turned off when switching between apps on Android for years and you haven't fixed it. Any reason?

  • timables Timothy Ables (@timables) reported

    @PrimeVideo I used to purchase movies through your service. Now it is the worst platform to use. *Your team just updated the fast-forward option and actually made it horrible to use. How is that possible? Please have the development team update the platform.

  • JagdeepDESAI9 Jagdeep DESAI (@JagdeepDESAI9) reported

    Is the dialogue in Eglish Hindi or Hindi. Its really excruciating to listen to over-the-top English words on Hindi serials, films. Make them either English, or in Indian languages. Korean serials are in Korean, not broken English. @PrimeVideo

  • RArvindg18 R Arvind (@RArvindg18) reported

    @PrimeVideo what use of paying 1499 for years and again i need to pay for rent a movie for new release movie Instead of i can download same movies from third party with quality what prime are providing. I hope it's of vast my money which i pay now

  • OwnPrsnlBeezus Bees Knees (@OwnPrsnlBeezus) reported

    @DaveSFoley @MarkHamill @PrimeVideo Because of you guys I have a different impression on sixty year old penis...Your work is done.

  • kira_romens Kira Romens (@kira_romens) reported

    Hey, @PrimeVideo the sound on the #RHOBH season pass video today is way jacked. Please fix!! I want to watch!

  • ShreeSingh1992 ShreeSingh1992 (@ShreeSingh1992) reported

    @amazonIN @amazon @PrimeVideo #PrimeVideo watched a clip to check the audio & quality & closed it. Bt again when my whole family was planning to watch it, It shows that it was expired. Really this is not acceptable I didn’t expect this to primevideo.r u guys here to make us fool?

  • rebelhorn92 SipBoy (@rebelhorn92) reported

    @PrimeVideo @paramountplus my subscription is still valid but I am asked to pay to watch The Stand after the first episode. Please help!

  • JohnLukeNYC John Luke (@JohnLukeNYC) reported

    I'm Watching The @PrimeVideo Series #NiightSky & Episode 2 Is Half In Spanish With No Translation. What Are They Trying To Do??? Dumb. I Got No Problem If They Put Captioned Translations

  • MsKarenSales Karen Sales (@MsKarenSales) reported from Leicestershire, England

    If it’s any consolation @PrimeVideo are still much worse and have infinitely less excuses for being so but C’MON. Help a fan out 🙏 #MIC @All4

  • miss302 Toni!Toni!Toni! (@miss302) reported

    Hey @PrimeVideo there is no sound for @TheGameBET on @betplus. Pleas fix it

  • Tamizh_inam8 Tamilan (@Tamizh_inam8) reported

    Subscribed in @netflix for #RRRMovie, Tamil audio not available. Subscribed in @PrimeVideo for #KGFChpater2, asking rent price with rs 120 something.These two platform Hurts me more. Later point @telegram 🙏fix these pblm tanx. Gonna un subscribe next mth.

  • OrezyBaby Ore Damsel (@OrezyBaby) reported

    @StarGirlDaily @EricaNlewedim @PrimeVideo Please can anyone help me with #1000? I want to use it to buy a little food stuffs, I'm a student and I don't have anything to eat. Please help me. May your secret prayers be answered IJN 🙏 UBA Oreoluwa 2106602733

  • guynext75493108 guynextdoor (@guynext75493108) reported

    @comiXology @PrimeVideo Fix the App, downloads are soooo slow and turning pages is even slower it feels like I am fighting with your App and the store is a mess..

  • gordygeorge88 Gordon G Donaldson (@gordygeorge88) reported

    This new dating series on #PrimeVideo #LovestruckHigh It should be awful BUT ITS SO WEIRDLY ADDICTIVE AND WATCHABLE #LoveStruckOnPrime

  • DanKilgrave Dan Kilgrave 🇦🇺🇺🇦 (@DanKilgrave) reported

    @comiXology @PrimeVideo Fix your website. Please. Everyone loved using it for reading comics. And now you have destroyed it. It’s really damn sad.

  • drapplebeans Dommy Boy (@drapplebeans) reported

    @PrimeVideo @OuterRangePrime Worst show I’ve ever seen. Hilariously terrible and 100% ******

  • BKanad Kanad Bandyopadhyay (@BKanad) reported

    @PrimeVideo I am not able to watch on my @SonyTV after doing a factory reset on the TV You are , of course perfectly watchable on my other Chinese televisions How can I right the situation ? How do I uninstall - pre installed ? So that I can reconfigure and log in ? Help

  • amithedrama_ 🏳️‍🌈 A Medium Sized Cat 🇺🇦 (@amithedrama_) reported

    @jmw_224 @PrimeVideo I moaned at Amazon and got a refund - signed up to discovery+ directly and appears to be a lot better in terms of streaming quality/reliability, ease of finding matches live, replay availability etc

  • GauravG77866913 Gaurav Garg (@GauravG77866913) reported

    The worst experience had with the authentication method of #PrimeVideo

  • cdarintoul Christopher Rintoul (@cdarintoul) reported

    @KahlerRick @TheWheelOfTime @PrimeVideo You do know that an adaptation is not at all the same as the original source material, right? It is right there, an adaptation. An Amazon Prime ORIGINAL SERIES. Please enlighten us as to how this particular series could possibly work as a direct book to tv type series.

  • PredictionMan PredictionMan (@PredictionMan) reported

    Cannot Access my PV Account and security notifications to my phone never arrive as before. Technical issues on your end? Stuck with a big Zero even my account is paid up on time. Cannot DM your Twit account. Back to Netflix. @PrimeVideo

  • MO_OFFlCIAL State of Missouri (@MO_OFFlCIAL) reported

    @samriegel @PrimeVideo help my wife doesn't love me on account of the fact i watched your show and now i can't pee anymore

  • Durmo2010 Aren 🇨🇦 (@Durmo2010) reported

    @PrimeVideo Why Can I not watch the new Season of #KITH again? Any help @DaveSFoley ? We want more.

  • MsKarenSales Karen Sales (@MsKarenSales) reported

    @sarahemilnes Incidentally, @PrimeVideo is the absolute WORST when it comes to accessibility. There have been so many films I’ve been excited to watch then can’t as they’re not legally obliged/can’t be bothered to upload subtitles

  • leehoward_art Lee Howard (@leehoward_art) reported

    Anyone else who has #AmazonPrimeVideo have the problem where the screen repeatedly flashes & flickers when watching a movie? None of my other streaming services do this, it’s not a bad internet connection. @PrimeVideo @PrimeVideoCA

  • jongomm Jon Gomm (@jongomm) reported

    Music venues are struggling for audiences worldwide, and post-plague I'm not sure most kids know what a gig is or why they'd wanna go to one. It'd help if there were some on TV. There's endless stand-up comedy specials on @netflix, @PrimeVideo etc, but virtually no concerts.

  • PrahladKH1 Prahlad K Hanumanthaiah/Bharatha Surachana Mandala (@PrahladKH1) reported

    @PrimeVideo Your link is not working. I am not able to access for hours. Please check & fix

  • Tebogo_GontsePS IG: Tebogo Sebogodi nee Enele (@Tebogo_GontsePS) reported

    @disneyplusza @disneyplus your app is not working and we are on 4G. My Netflix and Primevideo and my YouTube is working perfectly fine. It is buffering. I have subscribed already , so now what do we do?

Amazon Prime Video Most Common Errors

List of the most commonly reported error codes and fixes:
  • 1007
  • 1022
  • 1055
  • 1060
  • 1066
  • 13
  • 2016
  • 2021
  • 2023
  • 2026
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  • 5005
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  • 5229
  • 5266
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  • 7003
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  • 7135
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  • 7230
  • 7235
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  • 7301
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  • 8020
  • 814
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  • 9003
  • 9068
  • 9353
  • 99
  • mp1023