1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Amazon Prime Video
Amazon Prime Video

Amazon Prime Video down or not working? Problems, status and outages

No problems detected

If you are having issues, please submit a report below.

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 34% Playback Issues (34%)
  • 24% Buffering (24%)
  • 20% Crashing (20%)
  • 18% Sign in (18%)
  • 5% Video Quality (5%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Kensington Playback Issues 4 hours ago
Austin Buffering 14 hours ago
Portland Buffering 17 hours ago
New Windsor Buffering 18 hours ago
Anderson Buffering 20 hours ago
Rochester Sign in 23 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • dbishop4152
    Donna Bishop 😇 (@dbishop4152) reported from Manila, Arkansas

    @fenrir_71 @dunemovie @PrimeVideo I'd have to figure out if I have a device that will work. My Roku TV is old and doesn't have a browser.☹

  • matrix0683
    Nitin (@matrix0683) reported

    @mukund @PrimeVideo @IMDb I agree, its app experience on all platforms is awful. If its not free with Prime membership, I won't pay for it.

  • grego_great
    Grego the Great (@grego_great) reported

    @PrimeVideo Movies are loading really slowly. When I click to watch a show or movie I get about 15 seconds of black then the movie finally starts. Please fix!

  • Alegria_Marin
    Alegria Marin Quiroz (@Alegria_Marin) reported

    @PrimeVideo @PrimeVideoLat please i need help with my account Contact me by DM PLEASEEE

  • SteveVoot
    Steve Voutsinas (@SteveVoot) reported

    @askparamount And now when I go to live TV, it’s showing 5:30 news when it’s 8:06! Seriously @PrimeVideo can you please fix this?

  • PawanSI46157639
    Pawan SINGH (@PawanSI46157639) reported

    @PrimeVideoIN @PrimeVideo I done recharge my number 89 for 28 days prime membership but i didn't activated please help me i trying but it's not done

  • DustinTheCritic
    Dustin (He/Him) #FreeBritney #LockUpDanSchneider (@DustinTheCritic) reported

    @MovieManKev @PrimeVideo It does seem like the kind of source material that would work on streaming services. Like nothing against AMC but they don't seem to be the perfect place for comic book related stuff

  • Samindhar2
    Samindhar (@Samindhar2) reported

    @PrimeVideoIN @PrimeVideo What's the problem in your Search engine 🚶🚶🏼🏃 Never showed right result 🤦

  • strbuk
    Paula K (@strbuk) reported

    @PrimeVideo @MakingtheCutTV @AmazonFashion I have found the quality of your clothes to be very deficient and will no longer buy them. Unless you really upped the quality, they’re just not good.

  • gypsycatmoon
    Gypsy (@gypsycatmoon) reported

    @PrimeVideo is there an issue right now? My Prime Video streaming is not working. Totally black screen, no error messages or anything. I’m able to stream other services right now on my smart TV, just not Amazon, and both internet & WiFi are fine

  • lifepIant
    Life plant (@lifepIant) reported

    @PrimeVideoIN @PrimeVideo how many years do you need to add 1.25* 1.5* speed buttons in your app. This is sickening. Its 10 th time I'm complaining about the issue

  • naren_challa
    Naren Challa (@naren_challa) reported

    @mukund @PrimeVideo @IMDb Discovery is the biggest problem with Prime Video . There is no flow , search in clunky and leaves users confused. Especially on desktop. Native Apps are still ok though.

  • ElGuatqui
    ۞ El Guátqui ۞ (@ElGuatqui) reported

    @RichieNicksYT @Rocketboy1313 @PrimeVideo Whatever. Do you work at an Amazon FC? Have you ever?

  • AIMIMRANSHAIK
    Shaik Imran (@AIMIMRANSHAIK) reported

    @Wolfs2Teen @PrimeVideo @AmazonStudios Fair, fair. You have my support, if you need help in spilling the guts out.

  • heyimsp
    SP Chaurasiya (@heyimsp) reported

    No offense but, @amazonmusic has the worst similar music recommendations ever. And also, @PrimeVideo has the worst search engine of all. 😤 I tried my best to not hate it, but i lost. #DoSomethingPlease

  • MKennington50
    Martin Kennington (@MKennington50) reported

    Worth trillions, one of the biggest companies in the world and its founder just flew a giant penis into space… so why can’t Amazon fix its horrendous @PrimeVideo player?

  • secretlyapossum
    Gregg Lee (@secretlyapossum) reported

    @PrimeVideo 😐🤜😠😠😠😠😠😠😠👩‍🦰 tried to do scott pilgrim vs the world but it didnt work

  • i5ainti
    Sherm Head (@i5ainti) reported

    @netflix @hulu @PrimeVideo I need suggestions people… y’all might be logged in but y’all ain’t doing no damn work

  • petitpolatouche
    angie (@petitpolatouche) reported

    @PrimeVideo “I’ll work my employees to the bone… and then some” isn’t a love language

  • Titshitinyourh1
    Jason Scott Smathers (@Titshitinyourh1) reported

    @PrimeVideo @MakingtheCutTV @AmazonFashion Execution of your staff as LEGAL AUTHORITY OF THE UNITED STATES You are an enemy of the states. Any help overthrowing the illegal government welcome

  • avisinghrana
    Er. Avinash Singh (@avisinghrana) reported

    @amazonprimenow @PrimeVideo why train to busan 2 is not available , on prime this is ridiculous , amazon prime has one of the worst movie collection i want this movie or my moneu should be back

  • wren_needs_rest
    ˗ˏˋ 𝑤𝑟𝑒𝑛 ˊˎ˗ (@wren_needs_rest) reported

    @PrimeVideo @PrimeVideo how do y'all not see the problem here? Is it your casting directors? Is it your producers? You cannot continue to segregate your content like this.

  • darkswordsmantv
    Kyle Barr (@darkswordsmantv) reported

    @PrimeVideo Not anime movies on your platform. Worst quality I've ever seen, besides Hulu.

  • MelaninMa6ic
    SuperGoop 😏❤ (@MelaninMa6ic) reported

    @PrimeVideo You couldn't find any black gay women in TAMPA BAY, FLORIDA???? Fix it. I mean studs and femmes, and they do ACTUALLY need to be darker than a paper back. Here's the chance for some afro-latina rep too. And I mean Amara La Negra afro-latina, not Gina Rodriguez ambiguity.

  • 4uGouda
    Gouda_4u (@4uGouda) reported

    @PrimeVideo Awful movie

  • Marinamccullagh
    Marina McCullagh (@Marinamccullagh) reported

    You know how I said @PrimeVideo UI was the worst? I was wrong. It’s joint worst with @ApplePodcasts. So.many.unnessecary.steps.

  • athenaclifford
    athenaclifford (@athenaclifford) reported

    @PrimeVideo Never do buisiness with priceline ...big scam wont let me cancel or change my reservation They wont help they wont answer They dont care

  • DinoMom8
    DinoMom (@DinoMom8) reported

    @PrimeVideo @MakingtheCutTV @AmazonFashion Tim's going to make it work.

  • sunjaypaul
    Sunjay Paul (@sunjaypaul) reported

    Clarkson’s Farm on @PrimeVideo is, surprisingly, not terrible 🤔

  • IYSKold
    Iys Kold (@IYSKold) reported

    @PrimeVideo This looks terrible