Amazon Prime Video

Is Amazon Prime Video down?

Amazon Video is an Internet video on demand service that is developed, owned and operated by It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

 No problems detected at Amazon Prime Video

Amazon Prime Video problems in the last 24 hours

Amazon Prime Video Outage Chart 11/24/2020 23:50

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Buffering 32.32% Buffering
  • Sign in 25.69% Sign in
  • Playback Issues 23.48% Playback Issues
  • Crashing 15.75% Crashing
  • Video Quality 2.76% Video Quality

Amazon Prime Video Outage Map

The most recent outage reports and issues originated from:
ArgentinaQuilmes Playback Issues
United StatesManistee Video Quality
United StatesFontana Sign in
MexicoCuernavaca Playback Issues
United KingdomCity of Westminster Buffering
MexicoMexico City Buffering

Amazon Prime Video Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:
  • CharlieRoast Charlie Roast (@CharlieRoast) reported

    @businessinsider @PrimeVideo the problem is you’re a spineless idiot who looks at red and big instead of your budget and appetite.

  • jrad1014hi Frank Ito 🇺🇸 #StayatHome #BidenHarris 🏳️‍🌈 (@jrad1014hi) reported

    @PrimeVideo I'm watching your new movie 'Uncle Frank' and it doesn't have English subtitles! I have hearing problems. What can I do?

  • SeanArthurCox Sean Arthur Cox (@SeanArthurCox) reported

    @PrimeVideo promoting @ExpanseOnPrime getting renewed for a sixth season: "You can't stop the work." Also Amazon on that same day: "We're stopping the work after season six." Giving me mixed signals there, captain. #TheExpanse #TheExpanseOnPrime

  • AmyLynn_Corey Amy-Lynn Corey (@AmyLynn_Corey) reported

    @PrimeVideo Our Prime Video app on the XBOX 1 stopped working a couple of months ago. We've reinstalled the app and removed and reconnected the account with no luck. Any ideas what we can try now? Xbox support wasn't able to help. Note that we can use the app on our Roku Tvs.

  • Squiddy071 Squiddy07 (@Squiddy071) reported

    @MichaelPGrande @PrimeVideo Man, I live in a terrible time in history. Never thought I'd see the day. What next... gonna cry about the derogatory slur against the baboon's *****? Or you gonna start a movement to save the rhino pizzle? Your generation didn't get whipped enough. Or something.

  • 21andthensome Noob the Guy (@21andthensome) reported

    @KioriKiwi @PrimeVideo I support them, to get help

  • fentyexplain layze (@fentyexplain) reported

    @SeriesBrasil @PrimeVideo help

  • TheAlanRichards Wokescolds IV ✪ The Big Door Prize (@TheAlanRichards) reported

    Listen @netflix and @PrimeVideo, what is your ******* issue with end credits?

  • Ujbaloch Uzi Baloch (@Ujbaloch) reported

    @PrimeVideo worst login security u guys have, cant able to login keep going on same login page, cant cancel my membership, requested Customer service team to cancel my membership after they done it still getting charged lol

  • misstoriblack Tori Black (@misstoriblack) reported

    @PrimeVideo I’ve contacted customer service several times.... I have playback issues ONLY on movies and shows included with PRIME. All of my subscription channels play correctly and my rentals play as well. Is this to encourage more money spent? It’s been months like this.

  • Mallen1811 Mallen 181 (@Mallen1811) reported

    @gillwillows @PrimeVideo The last time I checked, they had a documentary called Dear Mr. Watterson. It was about the influence that the comic, Calvin and Hobbes has had on pop culture! If they still have it, could that work?

  • alexisreusser Alexis Reusser (@alexisreusser) reported

    The show’s not bad, but would be better if you used American actors for the dubbing. Even non-union actors would help the show. The voices don’t match the drama & action. @PrimeVideo @warnerbrostv #youarewanted

  • EudesRJ Luiz C. Eudes Corrêa (@EudesRJ) reported

    It’s just for me or @PrimeVideo subtitles doesn’t work on Firefox 83?

  • MoonGuy222 e (@MoonGuy222) reported

    @PrimeVideo if you have a problem with Amazon make your own buisness where you decide the rules

  • MattLiewARC Matt Liew, KW (@MattLiewARC) reported

    @MrJamesMay Is there some sort of licensing issue by region James? I have a @PrimeVideo subscription but can’t find your new show when searched

  • ChessyMarino chessy marino (@ChessyMarino) reported

    anyone else having issues with @PrimeVideo ?

  • thirstjail will apologist @ #SAVEHANNIBAL 🌈 🍖 (@thirstjail) reported

    ON MY WORK BREAK TWEETING #SaveHannibal @hulu @netflix @PrimeVideo SAVE HANNIBAL.

  • Amarnath_Auekey Amarnath (@Amarnath_Auekey) reported

    @PrimeVideoIN @PrimeVideo everytime I try to watch a movie of show, I'm getting error saying "something went wrong", if you say it's my network problem, With the same internet connection I able to watch Disney Hotstar, Netflix and other OTT shows without any issues. What's wrong

  • ebbsbebs Ebony (@ebbsbebs) reported

    @PrimeVideo please tell me why I PAID for a film (which is terrible considering i pay for prime 🙄) and it ends up being completely inaccessible as there’s no audio description. For a company with such extortionate funds I would expect that. It’s 2020. Sort yourselves out

  • BatmanChn Batman 🦇 (@BatmanChn) reported

    @AmazonHelp Thanks for your support...have raised the issue to concern team...waiting for the issue to be fixed #AmazonPrime #PrimeVideo

  • djavenue DJ AVENUE (@djavenue) reported

    @PrimeVideo how can my wife get access to prime video on her account . I give her access from my account to share my prime service . Help

  • sagaofsr Jimmy from LinkedIn (@sagaofsr) reported

    @saqqqqqqq @PrimeVideo Lmao it’s all terrible. The skip button on iPhone/iPad is tiny and it’s in the bottom right corner. Literally impossible to press

  • saqqqqqqq saq (@saqqqqqqq) reported

    @sagaofsr @PrimeVideo U hating on the wrong thing ! The layout is terrible on each device lmao

  • FEnobarbus Felix Enobarbus (@FEnobarbus) reported

    @PrimeVideo I- we need to fix humanity

  • comebackshane SHANE ROSS 🎞⚔🎞 (@comebackshane) reported

    @ChristianGlawe @PrimeVideo @amazon Yup! I noticed that too! Saw it there, wanted to see it again, but the quality was horrid. Skipped it.

  • AmyDearing3 Amy Dearing “This is a rebellion, I rebel” (@AmyDearing3) reported

    @PrimeVideo hey. Do you know that your recently updated app sucks on Samsung Blu-ray players? After 5 minutes it automatically switches to screen saver. It’s not just me this is happening to. Thought you might care to fix it.

  • JaidenNaik Jaiden Naik (@JaidenNaik) reported

    @PrimeVideo @TheBoysTV @Fresca work fresca into the plot please

  • Wade9Tx jinTX (@Wade9Tx) reported

    @dog_rates @PrimeVideo I tried & I sobbed. I lost my best friend on Labor Day. I miss her & this show didn’t help. 😭

  • peta PETA (@peta) reported

    @Kar98k_Ax50 @PrimeVideo PETA is working to get legislation passed that would prohibit unattended chaining. But until it’s illegal everywhere, our fieldworkers can still help dogs by swapping out their heavy chains with lightweight tethers, and making regular visits to monitor their wellbeing.

  • nigam0362 SHOBHIT NIGAM (@nigam0362) reported

    @PrimeVideoIN @PrimeVideo @amazon Worst prime support service one could provide.

Amazon Prime Video Most Common Errors

List of the most commonly reported error codes and fixes:
  • 1007
  • 1022
  • 1055
  • 1060
  • 1066
  • 13
  • 2016
  • 2021
  • 2023
  • 2026
  • 2027
  • 2028
  • 2029
  • 2039
  • 2040
  • 2041
  • 2041
  • 2041
  • 2043
  • 2044
  • 2047
  • 2048
  • 5005
  • 5014
  • 5016
  • 5016
  • 5016
  • 5229
  • 5266
  • 5505
  • 5701
  • 7003
  • 7005
  • 7017
  • 7031
  • 7035
  • 7065
  • 7135
  • 7135
  • 7202
  • 7202
  • 7203
  • 7204
  • 7206
  • 7207
  • 7230
  • 7235
  • 7250
  • 7251
  • 7301
  • 7303
  • 7305
  • 7306
  • 8020
  • 814
  • 900
  • 9003
  • 9068
  • 9353
  • 99
  • mp1023