Is Amazon Prime Instant Video down?

Amazon Video is an Internet video on demand service that is developed, owned and operated by It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

 No problems detected at Amazon Prime Instant Video

Amazon Prime Instant Video problems in the last 24 hours

Amazon Prime Instant Video Outage Chart

At the moment, we haven't detected any problems at Amazon Prime Instant Video. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Playback Issues
Sign in
Video Quality

Amazon Prime Instant Video Outage Map

The most recent outage reports and issues originated from:
Schkeuditz Buffering
Tipton Playback Issues
Arlington Buffering
Schofield Sign in
Hamburg Sign in
Crystal River Sign in

Amazon Prime Instant Video Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Amazon Prime Instant Video Issues Reports

Latest outage, problems and issue reports in social media:
  • isbanditnow Isbanditnow (@isbanditnow) reported

    I apologize for the quality this is literally as good as it gets with streaming, the original amazon prime video is like a weird dvd rip so its already pretty fuzzy

  • ShanonSinn Shanon Sinn (@ShanonSinn) reported

    @HistoriumU I'm trying not to be too excited in case I get let down, but I can't help it haha. I ordered his last book from the United Kingdom Amazon - waiting for it still - so I wouldn't get the one here with the video game cover.

  • Xaptwo1 Xaprobe (@Xaptwo1) reported

    They spoiled the entire end. So apparently Amazon Prime had such great video quality.

  • FilmFreak2247 Ric Solomon (@FilmFreak2247) reported

    @eetch_ Euphoria is pretty good...if you want my amazon login you’ll have access to prime video, hbo and showtime

  • jdobbsrosa Your Old Drinkin' Buddy, JDobbs (@jdobbsrosa) reported

    That thing where you've wandered deep into the Amazon Prime hinterlands and start questioning the thing you're watching is merely skeevy or somebody's fetish thing. Low-fi cheapo video quality always makes everything feel so unseemly.

  • anandkhatri Anand Khatri (@anandkhatri) reported

    1 of 2 $NFLX Issues: 1) Too much competition in the streaming services. 2) $NFLX is not part of $APPL service + youtube + amazon prime video and don't forget Disney plus. 3) Losing rights for some great contents. 4) Pricing power is not well responded and losing ground there.

  • YepThatsCelle ✨✨A Dope Black Butterfly✨✨ (@YepThatsCelle) reported

    These movies on Amazon Prime video be the worst acting I have ever seen....😂😂

  • amaditalks Mx. Amadi (@amaditalks) reported

    Video doorbells got popular largely because of the existence of porch pirates. Porch pirates exist because of Amazon. Amazon is the root of the problem, they buy up a company and aggressively market it as the solution, and add a side of state violence for spice.

  • maryalessandra Ale (@maryalessandra) reported

    @peta @sophiedee @Twitch You also need to add the video where she gives the cat vodka on cam. Hit up @amazon too as amazon and twitch have a partnership. They have @amazonsmile which is a charity to help animals. Don’t think they’ll go for their name to be tagged with animal abuse. @amazonprimenow

  • bittergiantsfan bittergiantsfan 🥃 ⚾️ (@bittergiantsfan) reported

    @fknangiesgiants @virgoinservice Might be an Amazon AWS issue. They both use cloud services for video.

  • DjCriminal612 Ian Campbell (@DjCriminal612) reported

    @MRodOfficial Get same problem. Amazon prime video only works on certain internet providers where I live. Try different wifi signals in each country, this has worked for me. Also consider getting a decent vpn. Gd luck

  • StasisDesigns MegaDante (@StasisDesigns) reported

    @AskPlayStation updated to the newest build and Amazon Prime Video stopped working. Tried to redownload from the store and now I'm getting error SU-30709-9 and can't access it. Please help.

  • DJ_DeAnt De Ant (@DJ_DeAnt) reported

    My amazon prime video not working I guess Netflix it is

  • sayonarazekkou 🌹あい🐆 (@sayonarazekkou) reported

    I NEED THAT NEW SHANE VIDEO (happy birthday baby but also where's my shirt i was supposed to get a shirt from your merch since april and amazon doesn't deliver to japan or whut please help a ***** wanting to wear it at work)

  • EVERRET Everret (@EVERRET) reported

    @AgentsofSHIELD Amazon really screwed you guts over for season video passes, by the time they fixed the error it was too late.

  • pentax6030 ʝαмєѕ  (@pentax6030) reported

    I really regret installing TVOS public beta. It’s been horrible i keep getting signed out of every app except amazon prime video. So i just don’t use it until hopefully a fix is released in the next update.

  • laity1110 marcus (@laity1110) reported

    @AmazonHelp We dont have amazon in sweden. But I used amazin prime video before without any problems. Then I bought Amazon prime membership and now I cant watch. I want to keep the Amazon prime membership and also watch Amazon prime video I am swedish so I'm not "overseas "

  • TrevorRace 💾Trevor Race💾 (@TrevorRace) reported

    @AmazonHelp Just do your job and report the fact that Amazon has the worst captions in the entire of streaming video. My account information is irrelevant.

  • mdurgeshtela Durgesh Maheshwari 🇮🇳 (@mdurgeshtela) reported

    @DewangPatil1 @geekyranjit bhai i suggest you to buy and try it, works or not upload video on #YouTube and return the charger back to #Amazon ( if in case not working )

  • bmiltenb Bill (@bmiltenb) reported

    @DIRECTVNowHelp can you fix your fast forwarding and rewinding so we can get a little preview when performing the action just like Netflix and Amazon Video does when you perform those actions. Your DVR needs some work.

  • bmiltenb Bill (@bmiltenb) reported

    @directvnow can you fix your fast forwarding and rewinding so we can get a little preview when performing the action just like Netflix and Amazon Video does when you perform those actions. Your DVR needs some work.

  • laity1110 marcus (@laity1110) reported

    @PrimeVideo hi I has only amazon prime video (sweden) and it worked without any problems. Now I bought amazon prime and the video is included and now amazon prime video dont work (maybe 1 of 10 movies) and some of them I watched last week before I change to amazon prime member

  • Bis_anater Total Scrotal Implosion (@Bis_anater) reported

    THe Bernie Sanders video about Amazon, with the trap music behind it, was the worst shit I've seen in a while.

  • giddameister Updesh Gidda (@giddameister) reported

    Has anyone else's Amazon prime video app on Samsung TV not working. Have reloaded and you can move within the app but the click to watch or back buttons not working. Have to use home button to get out the app @primevideouk @SamsungSmart_TV @SamsungTV

  • DevinNunezHeme1 @DevinNunezHemerrhoid (@DevinNunezHeme1) reported from Christiansted, Saint Croix Island

    @SImploding When Netflix, Hulu and Amazon Prime came along I decided there was so much high quality video entertainment and information available I would stop reading books because I would get more entertainment and information without using my time reading fiction.

  • vtlen Lenny-T (@vtlen) reported

    @intelligencer @bafeldman I avoid Amazon’s “Impulse Buy Day” like the plague. Yes, it’s interface is horrible, but Amazon’s normal website is insane. For all the services, Echo, music, Prime video, Drive, etc., there is nothing cohesive to help you navigate all the crap.

  • suyashyebud FAN of MS Dhoni (@suyashyebud) reported

    @FrancisRealme @MadhavSheth1 @Flipkart @realmemobiles @realmecareIN Thanks for Snapshot. But I have still a doubt. Does this device support HD content on @PrimeVideoIN because Realme 3 pro doesn't support HD content (2.35GB/hr) despite having Widevine L1. Please upload a screenshot regarding Amazon Prime Video app( streaming quality details)

  • NileshS91436088 Nilesh Sharma (@NileshS91436088) reported

    @yourkrishkotwal @sony_india This tv not support hotstar & Amazon prime video app...I also have same tv model..good quality TV...

  • branmich87 Guerrero (@branmich87) reported

    @AmazonHelp YouTube and Netflix show my FireStick is available to cast, yet Amazon Prime Video does not show the FireStick on this list. Same issue across both my Google Pixel 2XL and Apple iPhone 7 Plus.

  • LADodgers2019x Chico (@LADodgers2019x) reported

    Can I PLEaSE get a website that tells me where all the current seasonal anime is airing it took ******* forever for Vinland saga(Amazon video is terrible) and CR and Funi split like half the popular category It's very stupid and the big reason why a lot of anime is pirated

  • NotThatRKelly Ryan Kelly (@NotThatRKelly) reported

    First, Amazon Prime is a larger service. Many subscribers are just there for the free shipping. And as others have noted, if you share your AP login, they can not only stream things but also buy everything from $5 video rentals to a small house with your money.

  • SrinivasNaika Srinivas Naika (@SrinivasNaika) reported

    @PrimeVideoIN - What a coding - Amazon prime - login with valid user in iphone and change the password in browser , still user is logged in iphone and can see the videos's Amazon Prime Video

  • dylanmeade dylan (@dylanmeade) reported

    @ranimolla @Recode Definitely true, but I'd be interested to see some of the possible factors outside of content. Delivery platform (Amazon's web interface is terrible), marketing, etc. Anecdotally, many ppl I know had no idea that Prime Video was included with Amazon Prime sub

  • MinMeowPD 쇼고 💜 Met Monsta X (@MinMeowPD) reported

    @Dahlia897 Amazon prime video comes with an amazon prime account which is really good to have honestly Otherwise u can have my login lol

  • MotJuinCattleya MannequinHybrid (@MotJuinCattleya) reported

    Last time I checked default Amazon Prime Video is the same login and password as the main Amazon account which would make sharing a bit complicated.

  • boynadomama Just another Mandy (@boynadomama) reported

    @The_Octopuslife I posted a video of the lock I have on my front door. It's more reliable than that and no risk of broken or lost keys in case of emergency situations. I got it on Amazon for like $20 I think. It was easy to install and kiddo can't figure it out.

  • AmazonFCRachelJ Rachel J - Amazon FC Ambassador 📦 (@AmazonFCRachelJ) reported

    @corkaitie #HearME2 My FC is state of the art with Robotics to help make my job easier. I have set schedule of 40hrs a week with 3 days off, Full Benefits and hella Paid time off. Amazon Pays 95% if school tuition. We have Leather couches and tvs and video games in our break rooms. #2sides

  • eastern_branch Eastern Branch (@eastern_branch) reported

    @lilprole93 Have cut out all use of Amazon save occasional video in the last ~2 years, and, due to availability issues, have found it was the one that was hardest to do. So yeah, suffer in solidarity w/workers, I think :)

  • NileshGoswami30 Nilesh Goswami (@NileshGoswami30) reported

    @Beelinkofficial Recently purchased GTmini-A and its a nice box. But I tried to run different version of Amazon Prime Videos but none could play the video - "an error occured" Even Chigz Tech said same on his review so disappointed. Is there any way to play Prime Videos on this.

  • Arisha_Vendavel Godmy Bangwool #SNAPP (@Arisha_Vendavel) reported

    LMAOO Amazon Prime Video crash already 🤣🤣🤣🤣

  • Letmebiteu 🇵🇷 (@Letmebiteu) reported

    @MrBeastYT Help me buy this stuff on Amazon an maybe i give u a good video idea🤗🤔

  • Angel420Not NotAngel420 (@Angel420Not) reported

    I have found a automatic watering system on Amazon prime under $40 that works like a dream one of the biggest problems we have for new growers is over or under watering well this works with soil and even rockwool blocks So today I'm working on a video review with instructions

  • soopetals sunny, thats okay☺️ (@soopetals) reported

    buzzfeed gonna tweet this but upload a video tomorrow about how poorly amazon employees are treated and what we can do to help

  • sssssita Sita (@sssssita) reported

    Before I cancel AMAZON Prime Video (because I’ve watched all of FLEABAG AND MRS MAISEL) – I shall now watch this terrible VENOM movie with Tom Hardy.

  • imsharathKR ShArAtH (@imsharathKR) reported

    @tcl_india @tcl_india Ordered 43P65US on prime day. Post installation few things are not working well. Remote can't paired to TV. Built in Alexa and Amazon prime video not working. Who can support this issue and resolve immediately and expecting complete demo.

  • aimanjamshaid Aiman J Khan (@aimanjamshaid) reported

    Amazon workers across the world are on strike! Please follow updates coming in from everywhere. And please don't order anything from amazon or sign in to amazon prime video in this period.

  • khrysh76 kh (@khrysh76) reported

    @AmazonHelp Amazon Prime Video. And it’s not really an error code, while the episode is loading is says something to the effect of “there is a problem playing this video” and gives me the Amazon/videohelp link to refer to. And this only happens when i attempt to watch law & order

  • he8myheart liv (@he8myheart) reported

    that’s Sarah’s problem ... she thinks being faster is better when it’s not for cohesive looks and I’m not gonna sugarcoat it ... she just showed that in the amazon video 🤕 when u put effort into makeup it looks amazing and this is why we get messy looks 💀

  • readr84 Screen Reader (@readr84) reported

    The local Amazon Prime Video has Nashville: great! But no original audio, just a cheesy dubbing from the 70s: not great! Almost every other movie from Amazon lacks audio and or subtitles options. Netflix: can't remember having this problem

  • xenessie Xenessia (@xenessie) reported

    @itsSKITZ Enough stuff to turn my house into a smart house smart enough to take over the human race. Amazon dots, echoes, lights, thermostat, video doorbell.. all voice activated and controlled by Alexa. God help me.

  • tomfgoodwin Tom Goodwin (@tomfgoodwin) reported

    Pretty much every time I try to buy something from Amazon I want to screengrab video the experience because it's awful in so many ever expanding ways. A design based on so many false assumptions about choice, urgency and what matters most.

  • Aesdaishar Jaryd (@Aesdaishar) reported

    So the ffxiv team often has these deals with Amazon, if you spend $x on video game related goods they send you a code for an exclusive mount. This obviously has problems when it comes to worldwide distribution however

  • MattCheetham Matt (@MattCheetham) reported

    While Netflix ignored my cries for help, Amazon Prime Video has answered my calls and put Ugly Betty up to watch 🎉🙌

  • Rainbow_Poop D.mon (@Rainbow_Poop) reported

    Yes I am eating a sandwich while taking a bath and watching a video of someone buying the worst rated slime on amazon

  • risheek_king Risheek (@risheek_king) reported

    Amazon prime lo #josh movie video quality Theater/moserbear cd/maa tv Lo kanna chaala bagundi 🙏

  • SoniaNikhita iSonia (@SoniaNikhita) reported

    @amazon @AmazonHelp @amazonIN still waiting for a resolution to my issue raised for an order worth 7k not placed by me!! Account blocked for 1 whole month today, there seems to be no interest from your end to resolve this. 1 month of no access to Prime Video or Amazon prime and

  • TonysaurusReks Tonysaurus Rex (@TonysaurusReks) reported

    @TCHBunny @Shudder Humm maybe you should go through Amazon prime video for it. I never had that issue with them. Something to consider!

  • stephen_walter Stephen Walter (@stephen_walter) reported

    @DewdropW @AmazonVideo Haha amazon mixing up the crash movies. Imagine thinking your going to watch Oscar bait and end up watching a cronenberg nightmare.

  • uppilira Uppili Ra (@uppilira) reported

    @AmazonHelp I'll also delete the amazon video app on the PS4 and have sent @Sony @PlayStation the error code - hope someone will sort this - until then using @NetflixUK

  • snakeryX :/ (@snakeryX) reported

    @starkreeves I’ve been living off clips on youtube help me I don’t have amazon prime video

Amazon Prime Instant Video Most Common Errors

List of the most commonly reported error codes and fixes:
  • 1007
  • 1022
  • 1055
  • 1060
  • 1066
  • 13
  • 2016
  • 2021
  • 2023
  • 2026
  • 2027
  • 2028
  • 2029
  • 2039
  • 2040
  • 2041
  • 2041
  • 2041
  • 2043
  • 2044
  • 2047
  • 2048
  • 5005
  • 5014
  • 5016
  • 5016
  • 5016
  • 5229
  • 5266
  • 5505
  • 5701
  • 7003
  • 7005
  • 7017
  • 7031
  • 7035
  • 7065
  • 7135
  • 7135
  • 7202
  • 7202
  • 7203
  • 7204
  • 7206
  • 7207
  • 7230
  • 7235
  • 7250
  • 7251
  • 7301
  • 7303
  • 7305
  • 7306
  • 8020
  • 814
  • 900
  • 9003
  • 9068
  • 9353
  • 99
  • mp1023