Is Amazon Prime Instant Video down?

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

 No problems detected at Amazon Prime Instant Video

Amazon Prime Instant Video problems in the last 24 hours

Amazon Prime Instant Video Outage Chart

At the moment, we haven't detected any problems at Amazon Prime Instant Video. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Buffering
(39.24%)
Playback Issues
(24.31%)
Crashing
(17.36%)
Sign in
(16.32%)
Video Quality
(2.78%)

Amazon Prime Instant Video Outage Map

The most recent outage reports and issues originated from:
Dollard-Des Ormeaux Crashing
Magdeburg Buffering
Greenfield Playback Issues
Lake Worth Buffering
Helena Buffering
Milan Playback Issues

Amazon Prime Instant Video Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Amazon Prime Instant Video Issues Reports

Latest outage, problems and issue reports in social media:
  • sivasbs Siva sbs 👀 (@sivasbs) reported

    @NetflixIndia Amazon subscription is 1k per year unlimited devices login with no limit on video quality i hope Netflix does the same #1k_for_1year

  • laura80581556 keyahva (@laura80581556) reported

    someone let me use their amazon prime video login

  • EKaviraj KAVIRAJ (@EKaviraj) reported

    @manukumarjain @Canalys @XiaomiIndia @RedmiIndia You a😠🤬s, still Redmi note 8 pro didn't received any bug fixing update for the HD playback issue on Netflix and Amazon prime video (Widevine L1). These cunning b😠🤬ds @manukumarjain @XiaomiIndia never acknowledges to their 🖕 issues on their products. Screw you fraudsters....

  • sanyshyn Denise Sanyshyn (@sanyshyn) reported

    @mrmannyhayes Saw the show from a few years ago last week on Shark Tank.. look up the shark tank video and his presentation of the nasal screens.. I think they would help this virus immensely.. looks like I only see them available on Amazon

  • Becksterx3 becca (@Becksterx3) reported

    So I just found all of Teen Wolf on amazon Prime Video so be ready for some quality tweets

  • LRoc612 LRoc (@LRoc612) reported

    @plex 4k hdr mkv video file not playing anymore on amazon 4k fire stick.The quality drops down to 1080p

  • FloatyRedHead23 JDM is the Shiz! (@FloatyRedHead23) reported

    @MustangSally967 Other vices I use to help is if I am not playing a video game on the Switch then I like to do a lot of reading as I find it relaxing. I ordered Postcard Killings off Amazon and it should come in today actually. Looking forward to reading it before seeing the movie.

  • TraaaashPanda Finn, bringer of Love ❤️🌻 (@TraaaashPanda) reported

    @JikiScott Amazon took over and continued it on Prime Video. The newest season is SUCH a jump in quality it's unreal

  • Ruefasa JW Rue (@Ruefasa) reported

    @TeamYouTube Uninstalling and reinstalling didn’t fix it. I get the initial image, audio, but video doesn’t process. I’m on fiber, have no problem streaming from a web browser on PC, or from my iPhone on the same network. It seems to be localized to the Amazon Fire TV app for me.

  • rainknight Karen (@rainknight) reported

    I'm buying this even though I already have every episode on VHS, DVD, and Blu-ray, Seasons 10 & 11 purchased on Amazon Prime Video, and it's also the only reason I have a Hulu subscription. I think I have a problem. 😂

  • rekrapyendis Lindsay Harris 🐚 (@rekrapyendis) reported

    @IzzyRothers99 @_sarahahaha If you stream it on Amazon Prime Video, it would help streaming numbers and potentially get us a replacement for @itv. Once you’ve watched it, we’ll be waiting here for you.... 😊💪🏻#sanditonseason2 #sanditonsisterhood #SanditonPBS @jjonesy2904

  • Goldmario791 Gold Mario79 (@Goldmario791) reported

    @DavyPGH @AmazonHelp Amazon- video games and expensive electronics/ Collector editions your vendors are mailing out in terrible packaging that is constantly getting smashed/damaged/destroyed. This is a REGULAR occurance that amazon dealers are engaging in.

  • jeeeeaaaann Jean Pendley (@jeeeeaaaann) reported

    @VEEWHOA We have the Wyze ones. I think my brother bought the 2 pack on amazon for less then 40$. They’re good quality and it says you can put them outside. The only thing is you need an SD card to record the video otherwise it’s just a live feed when you’re using the app

  • Altnature Karen Bergeron (@Altnature) reported

    @MrsSleeJones @ZaneINC I've done that.... get a screen on amazon and find a DIY youtube video. It's pretty easy to fix it yourself. Been a few years but I think it was about 30 for the screen. Good luck!

  • justforsabbath KGB (@justforsabbath) reported

    @tcl_india @iFFALCONIndia I meant i already got an update and all the previous issues with respect to bugs are now resolved. I always knew it was software related issue with this tv. The TV is now working great better than previously. Now only give us Amazon Prime Video Support.

  • mintyshi Mintyshi @ SCB3 CirkuSaD: (@mintyshi) reported

    @KuronoStuff Dude the video of him explaining his amazon bot or whatever it may be called seemed so cool but I JUST KNOW I wouldn’t be able to come up with it from scratch w/o help

  • leviasign Levia Tan (@leviasign) reported

    so my mp3-algorithm has problems with Lianne's new song, it is not the case with the below youtube-video, but with the amazon-derived mp3-version. It is seemingly too dynamic, thus distorted, but that does happen with mp3..

  • thomasca0 YUB YUB (@thomasca0) reported

    @Skell20XX @RubberNinja Sweet gonna upgrade! *sold out in oculus site* **** *$650 used on amazon* shit ow my wallet *wifi cuts out, causing the video to glitch and making me sick* god ******* bleeeeeech

  • camaleonchile Luis Hernandez (@camaleonchile) reported

    @amazon your amazon prime video app for Samsung tablet is a complete piece of shit!!!!! The challenge do not recognize the key I enter, I did it like 20 times to log in. Fix it!!!!!

  • chocozhere ChocoChoco (@chocozhere) reported

    @JoyYisa @SympLySimi Women in the military. The feminists didn’t condemn it either cos we all feel it is the man’s job to fight war. Likewise abroad, I could remember a video I watched on Twitter. Video of American soldiers sent to Australia to help put out the amazon fire...

  • Paleloser Too much 808. (@Paleloser) reported

    @amazon Here's the thing: if I've both Prime Video and Amazon and I decide to switch the account in one of them, DO NOT ******* 1. SPY ON ANOTHER APP 2. CHANGE MY ACCOUNT ON THE OTHER APP BECAUSE YOU DECIDE IT Now I've (more) trust issues.

  • dvil31 itsdvil (@dvil31) reported

    @MiIndiaSupport @manukumarjain @miuirom Please provide us the better solution for all the redmi note 8 pro user we are unable to view full hd or hd resolution videos on AMAZON PRIME VIDEO & NETFLIX. Please solve the glitch or bug of the software on redmi note 8 pro.

  • KriegerSports Ethan Talks Pacers, Waffles, Etc. (@KriegerSports) reported from Pendleton, Indiana

    @TaylorGiesige48 A24 is consistently amazing at best, very interesting at worst for me lately. I’m very into basically anything they do. So yeah, you should check it out if you’re the same. I had to rent it on Amazon, but it’s free if you have Prime Video.

  • parkjeonjiminah ₁₃nicole⁷ (@parkjeonjiminah) reported

    I am struggling to find good quality, double sided photo paper. This one in the video is two sides glued together but id rather not do that for the final ones. I got some double sided off amazon but the printing quality sucks 😑

  • dadsoutrunning Chris Hallissy (@dadsoutrunning) reported

    @frontlinepbs @PBS I did find some of the aspects of the film slightly out of whack, though, in that Amazon's venture into music and video, while consistent with the theme of the piece, not as quality of a product as Apple, Pandora, Netflix, etc. His products in those sectors are not great.

  • BatuuPlus Innovation (@BatuuPlus) reported

    @BrianLynch Search YouTube for a Troubleshooting Video for your Make of Washer. I was able to fix mine with a part from Amazon.

  • danhwang88 Daniel Hwang (@danhwang88) reported

    @sirlibz12 @spencecoin You can rent New World on Amazon Prime Video for like $2--quality is worth it vs steaming for free.

  • fidmchic Al ⭐️ (@fidmchic) reported

    @namukoree Oh yeah forgot about amazon! Didn’t buy the music video, didn’t know it would help towards the count as well. Thank you!

  • SimplFlippnMan SimpleFlippingMan (@SimplFlippnMan) reported

    @no1isthevillain @TheResellerHub I definitely plan on doing content with it. My dishwasher does a terrible job and I’ve got a tote full of them. I watched their video on Amazon n was sold.

  • roXyPS3 Roxanne (@roXyPS3) reported

    @jacenat @UltraHDBluray @tellitforward Best Example is my home. Amazon Prime Video works fine when streaming 4K UHD even with HDR even with a 16 MBit/s Connection. But Netflix says that my Connection is too slow for the same Quality. This already shows how much compression Amazon uses for instance.

  • vatsalshah1 vatsal shah (@vatsalshah1) reported

    @realmecareIN After update my phone realme XT when I try to watch movie on amazon prime video it’s shows black screen means I cannot see video but can hear only video . Please help me out

  • JeremyKingTech Jeremy King (@JeremyKingTech) reported

    @retroaccess Sounds like rough times. However it would be good if you responded to emails & direct messages on Twitter. I tried to support the shop and buy a Nintendo mulitcart s-video from you. Zero response at all. Had to buy a cheap cable from Amazon (with surprisingly really good quality)

  • ataraxia65 ataraxia (@ataraxia65) reported

    @TalkTalk That’s right Abbie. Amazon are on my case too. I had issue from my first usage of Prime video. They changed settings on the TV. No joy. Then they discussed the efficacy of my UFO and how to check speed a.m when it doesn’t buffer and pm when it does. More..

  • adambashirw1 adam bashir (@adambashirw1) reported

    @fakingnews @realnayyar i need help please bro i watch one of your youtube video (How to Make a Multi Vendor eCommerce Website with WordPress like Amazon ) and i want to visit the wibesite and see the view, can you please sent the website link.

  • juanblancom Juan L. (@juanblancom) reported

    @Unlocator there are some speed issues with Amazon Prime Video, please check

  • cheeku1796 Detective (@cheeku1796) reported

    @simhadrii Search bar okkate ga problem ..manam chuse anni web dl movies amazon nunchi pirate cheseve video quality wide thopu adhi

  • Bhupesh4uu Bhupesh Kumar Mishra (@Bhupesh4uu) reported

    @hotstar_helps hi it seems that download video quality is not that good as other's like amazon and netflix. I download selecting high.

  • W0llyams Olly (@W0llyams) reported

    @AmazonHelp Samsung Galaxy S6 Edge. Android Version 7.0 - this problem has persisted continually ever since I've had Amazon Prime. No matter how many updates I've had for "Prime Video" etc. For months now the picture quality on the streaming service has been terrible over mobile data & WiFi

  • itsthekingsteve Steven Abel (@itsthekingsteve) reported

    @AmazonHelp When I watch a bluray on Sony 4k bluray upscale, a PS4, and a Xbox 1x, the video doesn't match the audio-- the timing is off. Certain apps have this problem, too I'm using 4k hdmi cords, tried switching to pcm,switched out the cords. @AmazonHelp #amazon #amazonhelp #amazonfiretv

  • Dherian The Real Dherian 🎤🕹️📷 (@Dherian) reported

    @Dani89squad Watch my VODs for how crisp and in synch my Video is. My biggest issue is, that the video latency is too fast to get my audio interface to catch up on twitch sings. The thing really makes the most out of my expensive lenses, and it was an accidental buy on Amazon.

  • jezda159 Matěj Jezdinský (@jezda159) reported

    @irnbruisbae @ChilledCow @YouTube @ytcreators Making a video sharing platform is not that hard, what YT has and other don't is the ad revenue stream from Google. If somebody made "new YT" it would have to be Amazon or other BIG company and it would have same issues over time. Maybe a new platform unlike YT would be better.

  • Lez2Friends Lez 2 Friends (@Lez2Friends) reported

    I watched #Picard on Amazon Prime Video last night, and seeing Seven @JeriLRyan crying was awful, I wished I could jump thru the screen of my iPad and just give her a big hug... oh well, I’ll get chance to do that at @StarTrek_DST this November... hopefully!

  • brent_kellogg BorderCollieGuy 🐾🐶🦅 (@brent_kellogg) reported

    @painopolis @AmazonVideo Yes, that's a problem for old eyes especially. Have had to pass on watching what looked to be good shows due to inability to read subtitles.

  • fatcat778 fatcat77 (@fatcat778) reported

    @AmazonHelp hi. Amazon prime video is not working on both my Samsung smart TVs. Was working till yesterday but now not even opening when I press the app button.

  • EKaviraj KAVIRAJ (@EKaviraj) reported

    @RedmiIndia @amazonIN You a😠🤬s, still Redmi note 8 pro didn't received any bug fixing update for the HD playback issue on Netflix and Amazon prime video (Widevine L1). These cunning b😠🤬ds @manukumarjain @XiaomiIndia never acknowledges their products🖕 issues. Screw you fraudsters....

  • CollectedMans potion seller (@CollectedMans) reported

    @GSharms21 my parents changed the amazon password as soon as they realized I was serious about cutting them out and my quality of life literally hasn’t changed at all other than losing access to the seasons of Tom and Jerry I had bought on video (😔🤙🏽)

  • TheRoseQueen 🌹BohemianRose🌹 (@TheRoseQueen) reported

    Literally only asked my Mother for her Amazon Prime Video login so I could watch Spongebob. I have no regrets 😂😂

  • catlovemac4evr quinn (@catlovemac4evr) reported

    everyone has to ignore the low quality clips (again) bc i still haven’t found a. a scene pack for them and/or b. a way to rec amazon prime video

  • lp_badwolf Wolfie 🐺🌙 (@lp_badwolf) reported

    Is anyone else having issues with Amazon Price Video on their PlayStation! @AmazonHelp @PlayStation #AmazonPrime #PlayStation4

  • paulehr Paul "This Space for Rent" Ehrenreich (@paulehr) reported

    @ThomasNoppers it doesnt help that i discovered that Amazon Prime Video has all of the old Robotech/Macross stuff up for streaming...reliving my childhood yo

  • BeastofExmoor Beast of Exmoor (@BeastofExmoor) reported

    @JonathanPieNews (Netflix, Amazon etc) And all this on your 55" idiot box. But there's more All of live radio and also via bbc sounds BBC websites inc news even if they have video clips Read a good book So your problem isn't you HAVE TO PAY your licence fee It's that others want to

  • EKaviraj KAVIRAJ (@EKaviraj) reported

    @RedmiIndia You a😠🤬s, still Redmi note 8 pro didn't received any bug fixing update for the HD playback issue on Netflix and Amazon prime video (Widevine L1). These cunning b😠🤬ds @manukumarjain @XiaomiIndia never acknowledges their products🖕 issues. Screw you fraudsters....

  • RatorLP chernobyl employee ☭ 🕯🥔 (@RatorLP) reported

    @expressvpn hi, on your website you’re advertising that expressvpn works with prime video, but amazon still prompts me to turn off my VPN because it doesn’t allow playing via one. Plz help

  • mknz Neil Mackenzie (@mknz) reported

    @Grady_Booch There is a sleight of hand here. The Amazon problem (b) is not that hard. With problem a the video assumes the answer by making zero effort to derive the equation for a catenary - which is the hard part.

  • Mr_Fuzzems Adam Burness (@Mr_Fuzzems) reported

    @AmazonHelp Also I'm still signed in on my PS4 for twitch prime video and it still works. I just can't sign in on the browser, I have been trying it for hours and I have a bad feeling amazon has randomly deleted my account for no reason.

  • Abhishe95885320 Abhishek Verma (@Abhishe95885320) reported

    And now the team are saying that we cannot help in this situation. This was my first order from amazon. Is this my mistake that i didn't make video while opening the packet. @amazon @AmazonHelp @JeffBezos

  • kenshirriff Ken Shirriff (@kenshirriff) reported

    @Grady_Booch If you view the video, in the Amazon interview question the distance to the ground was 10 m. I encourage you to solve that problem :-) The video's solution to the 20m problem is to look up the catenary formula and solve numerically.

  • AmazonFCShoyaib Shoyaib - Amazon FC Ambassador (@AmazonFCShoyaib) reported

    @captainwonkish I personally have never faced a situation like this while at Amazon(Bhx4).If the worker in the video had issues with working conditions,he had the opportunity to raise his problems to his managers. My leads are supportive and I'm not scared of losing my job if i raise any issues.

  • EKaviraj KAVIRAJ (@EKaviraj) reported

    @miuirom You a😠🤬s, still Redmi note 8 pro didn't received any bug fixing update for the HD playback issue on Netflix and Amazon prime video (Widevine L1). These cunning b😠🤬ds @manukumarjain @XiaomiIndia never acknowledges to their 🖕 issues on their products. Screw you fraudsters....

  • Stretchmcgibbon Stretch MacGibbon (@Stretchmcgibbon) reported

    @TrishByrne We have an Amazon prime account and couldn’t watch certain shows but we downloaded the prime video app (same login) and the shows were there.

Amazon Prime Instant Video Most Common Errors

List of the most commonly reported error codes and fixes:
  • 1007
  • 1022
  • 1055
  • 1060
  • 1066
  • 13
  • 2016
  • 2021
  • 2023
  • 2026
  • 2027
  • 2028
  • 2029
  • 2039
  • 2040
  • 2041
  • 2041
  • 2041
  • 2043
  • 2044
  • 2047
  • 2048
  • 5005
  • 5014
  • 5016
  • 5016
  • 5016
  • 5229
  • 5266
  • 5505
  • 5701
  • 7003
  • 7005
  • 7017
  • 7031
  • 7035
  • 7065
  • 7135
  • 7135
  • 7202
  • 7202
  • 7203
  • 7204
  • 7206
  • 7207
  • 7230
  • 7235
  • 7250
  • 7251
  • 7301
  • 7303
  • 7305
  • 7306
  • 8020
  • 814
  • 900
  • 9003
  • 9068
  • 9353
  • 99
  • mp1023