Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Denver, CO 8
New York City, NY 8
Los Angeles, CA 7
Atlanta, GA 6
Chicago, IL 5
Orlando, FL 5
Ashburn, VA 5
Bengaluru, KA 4
Guadalajara, JAL 4
Brisbane, QLD 4
Minneapolis, MN 4
Phoenix, AZ 4
Tampa, FL 4
Derby, England 3
Fairfield, CA 3
Jacksonville, FL 3
Wandsworth, England 3
Mumbai, MH 3
Indianapolis, IN 3
Palmyra, VA 3
Nottingham, England 3
Dallas, TX 3
San Antonio, TX 3
Montréal, QC 3
Winston-Salem, NC 3
Vacaville, CA 2
Hyderabad, TG 2
St. Petersburg, FL 2
Toronto, ON 2
Milwaukee, WI 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • CCosmark Christopher Cosmark (@CCosmark) reported

    @NFL @PrimeVideo the app is awful. Unwatchable tonight. And you need to enable multi tasking in the app. You all should be embarrassed at this product

  • ag_laxbro Andrew Grandinetti (@ag_laxbro) reported

    @PrimeVideo your nfl broadcast is awful

  • 19crussell85 Chris Russell (@19crussell85) reported

    @TheRealCoach_JB @PrimeVideo Fix your internet playboy

  • Betterboys4 Betterboys (@Betterboys4) reported

    @PrimeVideo fix your **** tv quality

  • sohern22 Shaun O'Hern (@sohern22) reported

    Why is @PrimeVideo 's NFL streaming picture so terrible???😵‍💫

  • WeLivetoServe We Live to CFO (@WeLivetoServe) reported

    What channel is high definition @PrimeVideo? This low rez version is awful.

  • Niedorowski207 Mike Niedorowski (@Niedorowski207) reported

    Did @PrimeVideo and @espn make a bet on who can air the worst game on Thursday night??

  • WillGBoone Will (@WillGBoone) reported

    @PrimeVideo why is your feed so awful every week. Everything else streams fine, but your Thursday night feed is atrocious.

  • friscojoe972 FriscoJoe (@friscojoe972) reported

    “Watch from the beginning” still doesn’t work @PrimeVideo #TNFonPrime

  • ColtsFan3231971 Rob (@ColtsFan3231971) reported

    @NFLonPrime @PrimeVideo please fix your audio issues,the audio keeps going up and down

  • TheLanceAdams Lance Adams (@TheLanceAdams) reported

    Only #TNF can disappoint with the awful #PrimeVideo stream.

  • GamblinRed GamblinWithRed (@GamblinRed) reported

    @PrimeVideo SUCKS. Video quality is garbage. Stream everyday on multiple TV’s and been terrible.

  • pdwfitness P.D.W. Fitness (@pdwfitness) reported

    @PrimeVideo I hope this game is not terrible. Thanks for showing it on prime

  • Whotony Tony D (@Whotony) reported

    @PrimeVideo Do you know that #DolbyVision doesn’t work on the three shows that are supposed to have it?

  • TroyTorivio Troy Torivio (@TroyTorivio) reported

    My @PrimeVideo keeps glitching and pausing. All my other apps work perfectly fine. Is this what I’m paying for???? #ComeOn

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