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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Gig Harbor, WA 1
Perth, WA 2
Singapore, Central Singapore 1
Sydney, NSW 3
San Jose, CA 3
Canberra, ACT 2
Melbourne, VIC 1
Tieton, WA 1
Boothbay Harbor, ME 1
Adelaide, SA 1
Brisbane, QLD 5
Maitland, NSW 1
Hurst, TX 1
Santa Clara, CA 1
Chico, CA 1
Dallas, TX 4
Guarulhos, SP 3
Madrid, Madrid 3
Mandeville, LA 1
Schaumburg, IL 2
Göteborg, Västra Götaland 2
Slough, England 1
Kensington, England 1
Hobart, TAS 1
Austin, TX 3
Portland, OR 3
New Windsor, MD 1
Anderson, SC 1
Rochester, NY 1
Cabo Rojo, Cabo Rojo 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • InfoIngestion
    Justin Thyme (@InfoIngestion) reported

    @ki_woodard @PrimeVideo @amazon Yeah it’s awful.

  • Chopp_87
    Rob Hudson (@Chopp_87) reported

    @PrimeVideo with the price you charge, you can’t do better with sound and picture quality? Ridiculous

  • benjblankenship
    Ben Blankenship (@benjblankenship) reported

    TNF streaming video quality is garbage. If @PrimeVideo is going to air @NFL games then get it right.

  • jill_correll
    Jill Correll (@jill_correll) reported

    @PrimeVideo not happy with the quality of TNF feed. During the action the feed is blurry. Before the ball is snapped the feed is clear. This must be fixed. If it doesn't get fixed, I do hope you don't get anymore NFL games.

  • jeppy4200
    Jeppy (@jeppy4200) reported

    @LOTRonPrime @PrimeVideo This show was a colossal failure. Lord Bezos should hang his head in shame for mutilating Tolkiens work. @JeffBezos u suck

  • ShaunSieloff
    Shaun (@ShaunSieloff) reported

    @DarthHendrick @PrimeVideo I asked them that a couple weeks ago and they proceeded to DM me a list of possible causes. None of which included them just sucking at broadcasting and all about my internet or my TV causing the issue. Funny thing about that is the TV I was using is a brand new TV with Fire OS

  • jezuzchrust
    S.L (@jezuzchrust) reported

    @taylorswift13 @PrimeVideo Where does a btch find this **** help me out guys

  • Caden48811764
    Caden (@Caden48811764) reported

    @PrimeVideo @NFLonPrime Please fix the stream. The random chopiness and constant buffering is getting annoying.

  • chucksteakyou
    Chuck Steak (@chucksteakyou) reported

    @PrimeVideo you have the worst Apple TV app. It’s impossible to rewind or fast forward.

  • cruskater31
    Brian Lewin (@cruskater31) reported

    Nice job @PrimeVideo missing the review with your commercials. Still think @nflnetwork had better production quality and higher quality video than Amazon #TNFonPrime

  • bdex75
    Easy B (@bdex75) reported

    @DarthHendrick @PrimeVideo 4K fire stick on a 4K Sony XBR tv. It isn’t an equipment problem.

  • ICanHasWine
    Randy Skizinski 🇺🇸4🇺🇦 (@ICanHasWine) reported

    Hey @PrimeVideo Video quality sucks tonight! I can stream plenty of other 4k content, but not #TNFonPrime I guess I’ll find something on @hulu to watch.

  • Vanessa26427319
    Vanessa (@Vanessa26427319) reported

    @PrimeVideo worst streaming service ever. I can’t believe you’re charging for this ****. I’ve seen better pictures on a ‘70’s VHS porn movie.

  • OGBeavisChrist
    The Bastard Son of the Lord (@OGBeavisChrist) reported

    @PrimeVideo streaming is terrible for football. Terrible games and terrible streaming experience is…terrible.

  • Trchdish
    Tricia J. (@Trchdish) reported

    @NFL The @PrimeVideo quality sucks for this football game!!😡

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