Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Phoenix, AZ | 13 |
| Chicago, IL | 10 |
| Portland, OR | 8 |
| Los Angeles, CA | 7 |
| San Jose, CA | 7 |
| Denver, CO | 6 |
| Orlando, FL | 6 |
| Seattle, WA | 6 |
| Houston, TX | 6 |
| Minneapolis, MN | 6 |
| Dallas, TX | 5 |
| Las Vegas, NV | 5 |
| Atlanta, GA | 5 |
| Ashburn, VA | 5 |
| New York City, NY | 5 |
| Birmingham, AL | 4 |
| Sydney, NSW | 4 |
| Omaha, NE | 4 |
| Miami, FL | 4 |
| Queens, NY | 3 |
| Vancouver, BC | 3 |
| Perth, WA | 3 |
| Buena Park, CA | 3 |
| Brisbane, QLD | 3 |
| Columbus, OH | 3 |
| Austin, TX | 3 |
| Carlsbad, CA | 3 |
| Katy, TX | 3 |
| San Antonio, TX | 3 |
| St. Louis, MO | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Josh Davey
(@nottherealJoshD) reported
These "Prime Video" play by play guys are absolutely terrible. This is a massive failure @PrimeVideo @NFL
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water.
(@__theaquacave) reported
Do y'all know that the NFL is WILD for putting them games on Amazon Prime? My older sister woke me up talking about "Daddy wants to watch the game, what's the login to your Prime account?! 😳" Why did y'all do that? @PrimeVideo @nfl
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Dear Old State
(@_DearOldState) reported
@2020isalmostovr @PrimeVideo I’m getting an error message “there’s an issue playing this content”
-
Tyler Fix
(@TylerFix2) reported
If the NFL is going to put a game on Amazon Prime, GET BETTER STREAM QUALITY @NFL @PrimeVideo
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Michael Reo
(@mikereezy3) reported
@SJsWorld_ @NFL @PrimeVideo No doubt terrible picture
-
Detroit4lyfe
(@Detroit4lyfe) reported
Anyone else having problems with @nfl @PrimeVideo broadcast? Horrible
-
Lynette Hendricks
(@ettenylh) reported
@PrimeVideo @NFL - this is not a successful experiment. Video quality is awful. Announcers are meh. And we paid to watch. Prime should stick to movies and NFL to networks that can broadcast live. #NFLonPrime
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Pat Thegreat
(@PatThegreat1) reported
@SportsOnPrime @PrimeVideo Worst announcers ever. We’re there no county high school announcers available? This is hard to watch.
-
Mark Whisler
(@amarkedimprvmnt) reported
Hey @PrimeVideo and @NFL, might consider muting the field mics. This broadcast should be rated R for language. Terrible production. Give this to @NFLonFOX instead.
-
Caesar Elect Justicus Huckitt
(@just_huckit) reported
Go figure, we have a terrible stream @PrimeVideo is giving us and they don’t have a camera angle for this review. This should never happen again. #NFLonPrime #neveragain #nfl
-
David Graham🎄🎅🏼
(@davidgraham3) reported
@LBSports @NFL @PrimeVideo Haven’t had a problem.
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Irma
(@Irma90046762) reported
@HenryHaile @PrimeVideo ...please people, unless you are illegal, you have rights, to form a union ,legally, without confrontation with managers ..for legal rights...dont know what stop you...many large Companies dont have problems having their workers embrace a Union..🙏
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John Annear
(@annear_john) reported
@SportsOnPrime @PrimeVideo @SportsOnPrime this is the worst announcing I’ve ever heard. If it wasn’t for my team playing the tv would be off....and that’s both teams of announcers being awful.
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CJ_Raider801
(@silver_black801) reported
@PrimeVideo @amazon @nfl. **** can you fix your audio feed. Audio to Video is horrible. This the future of the nfl on tv? **** billion dollar organizations amd this the **** you put out?
-
Laura
(@ConcernedInPenn) reported
@PrimeVideo As a Prime member, I tried to watch the NFL game today on Prime on my tv. It said, “Something went wrong.” I googled a fix and then called for help and was eventually hung up on before receiving any resolution. I was/am able to watch movies on Prime, but no game.