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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 6
Montclair, NJ 2
Seattle, WA 9
Marble Falls, TX 1
Leesville, LA 1
Township of Evan, KS 13
Thunder Bay, ON 1
Coeur d'Alene, ID 1
Canton, MA 1
Columbus, OH 1
San Francisco, CA 2
Manchester, KY 1
League City, TX 2
Burlington, KS 1
Minneapolis, MN 3
Jersey City, NJ 2
Martinsville, IN 1
Belfield, ND 1
Nashville, TN 2
Middletown, DE 1
Sydney, NSW 4
Birmingham, AL 3
Farmville, VA 1
Santa Clara, CA 2
Boerne, TX 1
Tulsa, OK 1
Cibolo, TX 1
New Braunfels, TX 1
Detroit, MI 2
Bayamón, Bayamón 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • NaGOAToroszn2
    S.BG.TCU. (@NaGOAToroszn2) reported

    @DallasWings @PrimeVideo @belk Give Maddy a lifetime contract if she doesn't already have one for winning us those lotteries Paige being aggressive and dropping dimes is beautiful Azzi looking way more confident this game, putting in work on both ends

  • MAISILIVIA
    stefanie 𓏲ּ𝄢 (@MAISILIVIA) reported

    I NEED OFF CAMPUS SEASON 2 RIGHT NOW @PrimeVideo START TO WORK!!

  • KannadaKanwar
    Dhinu (ಕನ್ನಡಿಗರ ಕುಟುಂಬ) (@KannadaKanwar) reported

    @PrimeVideo "Pan India" flopped can you call the Avengers or Batman to fix my streaming issue??

  • eajacobs
    Eric Jacobs (@eajacobs) reported

    @PrimeVideo The commentary for this Cavs Pistons game is HORRENDOUS. @Candace_Parker in particularly should never work one of your games again

  • sgrove79
    Scott (@sgrove79) reported

    @NBAonPrime @PrimeVideo Terrible buffering on Prime! No issues with other streaming

  • killer_sandvich
    the killer sandvich (@killer_sandvich) reported

    @TheMasterOfLuck @PrimeVideo Talking as if invincible doesnt have a ton of problems aswell

  • scooterruss
    scoruss (@scooterruss) reported

    @NBA @amazon @PrimeVideo Please fix the Amazon streaming system. When I hit play from beginning it takes me live and I’m immediately spoiled. I’m done watching prime games and close to not watching any nba.

  • originalfuzz
    Ryan (@originalfuzz) reported

    Idk how the person who did Primes UI hasn’t been fired yet, but it’s the worst streaming app layout STILL ever. Great job guys @amazon @PrimeVideo

  • jmoney42777
    Jason Sulano (@jmoney42777) reported

    @ATCoco2017 @amazon @PrimeVideo I agree they run over my property and won’t fix what did.

  • johnredskins1
    John Walsh (@johnredskins1) reported

    @ACMawards I would like to watch the ACM awards from last night on demand on @PrimeVideo and cannot find it anywhere. Can you help me or tell me when it will be available?

  • HouseofHartsoe
    XRPMOON (@HouseofHartsoe) reported

    @PrimeVideo Terrible.

  • AgentCas73
    Christine Hughes. (@AgentCas73) reported

    @PrimeVideo Hi. I need help. I recently change my mobile number on my account and my account now looks like a new account as I have lost all my digital purchases. The list "My Stuff" is empty. I had sevral films I had purchased and some boxsets. Im furious.

  • PolifkaPatch
    Sam Polifka (@PolifkaPatch) reported

    Do these games on #primevideo look terrible and lo-res to anyone else? Commercials all look crisp as hell but the game looks like I’m watching on a TV in 1997

  • bl0ndwave
    BL0NDwAvE (@bl0ndwave) reported

    @GoodOmensPrime @PrimeVideo Crowley's "heart broken, world broken, what's the point of anything" sums up my feelings about the finale...

  • sickaqua
    s | the boys spoilers ! (@sickaqua) reported

    fix this @PrimeVideo

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