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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Nashville, TN 1
Georgetown, TX 1
Natick, MA 1
Montréal, QC 3
South Lake Tahoe, CA 1
San Fernando, Andalusia 1
Casper, WY 1
Providence, RI 1
Petersburg, VA 1
Phoenix, AZ 4
Chicago, IL 7
Petaluma, CA 2
Township of Evan, KS 6
Mentor, OH 1
Marietta, GA 4
Denver, CO 9
Croydon, England 2
Amsterdam, nh 1
Las Vegas, NV 1
The Villages, FL 1
Chicopee, MA 1
Murrieta, CA 1
Burnsville, WV 1
Madison, WI 1
Liverpool, NY 1
Cheboygan, MI 1
Shawnee, KS 1
Ottawa, ON 2
Orange Park, FL 1
Lakeland, FL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Xgamer40000
    Chickadee (@Xgamer40000) reported

    @PrimeVideo Looks terrible

  • dstedham511
    The D Man 🇺🇸 (@dstedham511) reported

    What good are streaming services if you have to pay for movies in addition to the monthly service fees? Prime is by far the worst of them all... @PrimeVideo

  • nbanewslivefeed
    nbanewslive (@nbanewslivefeed) reported

    @NBAonPrime @PrimeVideo Can’t wait to hear the excuses come Friday morning of how Luka ain’t got enough help Imagine the insult on @KingJames

  • PB_Spurs
    Paul B (@PB_Spurs) reported

    @PrimeVideo why so many adverts? Got to stop watching, it’s terrible…😖

  • 0elsemattersMO
    Nothing Else Matters (@0elsemattersMO) reported

    @PrimeVideo Worst show in history

  • LWOSJustinP
    Justin Patrick he/him • • (@LWOSJustinP) reported

    @Oh_lalala_ @PrimeVideo we'll see, lol. Sometimes I like putting on movies I've seen a bunch while I work & having them in the prime app is easy. But the darkness is crap, so I might have to change

  • kbraa_omer
    Señorita Carmen 🐝😷 (@kbraa_omer) reported

    @PrimeVideo This is why I h-te you. I don't want to consume censored content; I neither accept nor tolerate the censorship mindset. Your Turkey team is TERRIBLE and SUCKS you should choose people who actually do their jobs properly. We don't want any ******* censorship...

  • kathleon13
    Kathleen Reynolds (@kathleon13) reported

    @YESNetwork you need to apologize for today’s opening day ceremony fiasco. The ridiculous audio issue that no one picked up on and crap music on top of it. Seriously….incompetence. Who would ever have thought I’d rather watch NY Yankees opening day on @PrimeVideo or @netflix

  • eleniyanjb
    Aurelius☣️ (@eleniyanjb) reported

    @PrimeVideo I can’t access my account for weird reasons. Kindly fix up.

  • Unocrew224
    G-Man (@Unocrew224) reported

    @FrMiller @PrimeVideo He’s the worst. Terrible actor and delusional person. I won’t watch anything with him in it.

  • NICHI50470371
    That_Guy (@NICHI50470371) reported

    @BethesdaStudios @PrimeVideo Now fix fallout 4 you clowns

  • gorsecurse
    Glenn Platt (@gorsecurse) reported

    Watching #Worldbreaker on @PrimeVideo and Prime Sub is no longer sufficient. At a poignant moment an Ad. Break. The spell is broken. This is why @AmazonMGMStudio won't be able to revive Bond. Studio bosses can't see what it is that audiences respond to. There are precedents. 🧵

  • Emilio_Anthony_
    Emilio (@Emilio_Anthony_) reported

    @PrimeVideo Why do I have audio for the Yankee game but staring at a black screen?!?!?! @JeffBezos @amazon Fix it you cowards.

  • demahesh1
    Mahesh Desai (@demahesh1) reported

    @SportsonPrime @amazon @PrimeVideo Worst customer service for prime membership

  • 100k_Grind
    Road-2-100K (@100k_Grind) reported

    @PrimeVideo fix the LAKERS GAME!! No score on the game !!!

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