Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
San Jose, CA 8
Chicago, IL 7
Seattle, WA 6
Minneapolis, MN 6
Atlanta, GA 6
Ashburn, VA 5
Bengaluru, KA 5
Houston, TX 5
Portland, OR 4
San Antonio, TX 4
Dallas, TX 4
Wake Forest, NC 4
Salt Lake City, UT 4
Denver, CO 4
Los Angeles, CA 4
Phoenix, AZ 4
Vancouver, BC 4
New York City, NY 4
Las Vegas, NV 4
Indianapolis, IN 4
Melbourne, VIC 4
Chennai, TN 3
San Diego, CA 3
Tampa, FL 3
Frederick, MD 3
Toronto, ON 3
Nashville, TN 3
Birmingham, AL 3
Peoria, AZ 3
Clinton Corners, NY 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • bogo1954 Bob Gordon (@bogo1954) reported

    @PrimeVideo I’m the biggest Lucy freak in history but, I thought this film was awful.

  • SmokeKiller19 Ghostface Killer (@SmokeKiller19) reported

    @PrimeVideo there is a buffering(loading too long) issue whenever I tried to play a movie in ur streaming service

  • tmrch28 therealsylviaTee (@tmrch28) reported

    @fash_bandicoot @PrimeVideo It’s not getting me hooked. Saw one episode, not enough in it to keep watching. The popular choice actress was Debra Messing ,but the Hollywood suits wanted Hollywood stars First I understand was Cate Blanchett who was not available. Javier Barron is terrible as Desi

  • JCobGoose Jake Giesen (@JCobGoose) reported

    @PrimeVideo curious; why, if Jeff Bezos has a bazillion dollars, can he not pay someone to design a decent UI or get better than horseshit streaming quality? FWIW every one of the better streaming services is currently functioning with no issues whatsoever.

  • DrLuciferi Dr.Luciferi (@DrLuciferi) reported

    @rogueAelfinn You act as they can't get another job quick. The turnaround in that field of work is very frequent. That's the type of industry they work in. It was always that way. If a product is bad, the fans have the final say. I cancelled my @PrimeVideo subscription.

  • Teanney Terri (@Teanney) reported

    @PrimeVideo Being the Ricardo’s awful movie!! I could not watch all of it! #BeingTheRicardos

  • charliebush77 Charlie Bush (@charliebush77) reported

    @PrimeVideo Very Bad Casting!!!!!! I couldn't get thru it.... storyline was awful!!!

  • Mind2Reality Mark (@Mind2Reality) reported

    @amazon @PrimeVideo @amazonmusic If funny because I always hated Bestbuy for their terrible #PS5 restocks but then I got one today and now I love Bestbuy again. I was putting all my chips on Amazon but I might just stick around to see how it goes and let others get one instead of buying two.

  • Karmelsmoovech1 Karmelsmoovechi1 (@Karmelsmoovech1) reported

    @PrimeVideo You guys have to remember studio's never make movies by the actual book. They'll take key parts and work from there...prime example "X-men", all of them were super disappointing.

  • dubstylee0000 Bryan (@dubstylee0000) reported

    @PrimeVideo Good lord this show sucks so bad. It's like one of those cheaply made CW scifi shows. What a major failure of a show. Even the cinematography was terrible. The plot lines were terrible. The acting was even worst. Bezos wanted a GOT competitor and got this garbage instead lol

  • A_Albizures AA76 (@A_Albizures) reported

    @Firewraithe @LNC150 @PrimeVideo Dude have a little empathy. We don’t know what he is going through. The people working on the show had huge hurdles to overcome. If you don’t like the show, fine, that’s your right. But once you know what their were up against, crapping on their work is just being a jerk.

  • RCDionysus Lews Therin Catamon (@RCDionysus) reported

    @DrLuciferi @rogueAelfinn @PrimeVideo So you got any gofundmes I can donate to to help with your rent or do your parents have it covered?

  • DrLuciferi Dr.Luciferi (@DrLuciferi) reported

    @RCDionysus @rogueAelfinn @PrimeVideo Hahaha! I'm not hurt. Don't know how you pulled that out of your ***. But, it didn't work. It's as if people don't understand how business works.

  • Ottauquechee RE-SISTER (@Ottauquechee) reported

    @PrimeVideo Great story but the movie has a projection issue in my Xfinity area-so dark you barely see it. Not just me, but neighbors too!

  • MichaelJWriting MichaelJWriting is writing Romance ❤🧡💛💚💙💜🤎🖤 (@MichaelJWriting) reported

    @PrimeVideo Ya know, saying it a true rival to GOT after GOT ended (so not really a rival) and had the literal worst ending in the history of TV, isn't setting much of a bar...

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