Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Denver, CO 6
Orlando, FL 6
Los Angeles, CA 6
Phoenix, AZ 5
Atlanta, GA 5
Ashburn, VA 4
New York City, NY 3
Minneapolis, MN 3
Seattle, WA 3
Chicago, IL 3
Dallas, TX 3
London, England 3
Brisbane, QLD 3
Buena Park, CA 3
Hillsboro, OR 2
Pittsburgh, PA 2
Stockbridge, GA 2
Winston-Salem, NC 2
Raleigh, NC 2
Monterrey, NLE 2
Birmingham, AL 2
Tampa, FL 2
St. Louis, MO 2
Columbus, OH 2
Austin, TX 2
San Antonio, TX 2
Wylie, TX 2
Nottingham, England 2
Endicott, NY 2
Angier, NC 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • gman_belfast Graham Paull (@gman_belfast) reported

    @primevideosport has **** the bed lol, error code 6085. #CRYNEW .. time to load up the bootleg IPTV I guess. #PrimeVideo

  • jmmiller1981 Jason Miller (@jmmiller1981) reported

    Anyone else having issues with @PrimeVideo ?

  • RunnerMike75 Iammike (@RunnerMike75) reported

    @PrimeVideo can't login via Ps4 or tv keep getting error code 6085

  • Brightjon Jon no H (@Brightjon) reported

    @manoj_odela @PrimeVideo im exactly the same. Samsung TV with error code 6085. it works on my phone tho!

  • Glutenberg_ Glutenberg (@Glutenberg_) reported

    @IsaacHayden65 @PrimeVideo Can’t get it either - problem occurred. Absolutely pathetic. Why try and show games if your kit can’t handle a few million Geordies logging on. Jokers

  • LaughOutLloyd Lloyd (@LaughOutLloyd) reported

    @AmazonHelp #PrimeVideo on the Apple TV App is not working. Keep getting Error Code 6085. Apps on my iPhone and iPad are working just fine. No error codes.

  • MichaelV11391 Michael Vazquez (@MichaelV11391) reported

    Amazon Prime is working fine on my iPhone but not on my smart tv, it keeps showing a message with the error code 6085. I see that many are experiencing the same issues because thank God I wasn’t the only one, it was driving me nuts and insane. Fix this @PrimeVideo!!!!@AmazonHelp

  • 1904Irrelevants 𝘛𝘩𝘦 𝘐𝘳𝘳𝘦𝘭𝘦𝘷𝘢𝘯𝘵𝘴 (@1904Irrelevants) reported

    Dear @PrimeVideo @primevideosport Error code 6085 while trying to use you Apple TV app? Can watch on phone but not working on TV. What gives?

  • Gatesey14 Gatesey (@Gatesey14) reported

    @shaqlockholmes @AmazonHelp @PrimeVideo Went off for me right before kick off and I’m now looking at a error aswell not the match

  • biggerbadderdom Dominic Foot (@biggerbadderdom) reported

    Is anyone else having trouble watching #CRYNEW on @PrimeVideo @primevideosport ? It crashed on my smart tv, so I installed it on the PS4 and it’s still not working. Getting error code 6085 on both.

  • JT71892711 JayTee (@JT71892711) reported

    @IsaacHayden65 @PrimeVideo Error code 6085 on mine 🙄

  • BrandonMck1 brandon (@BrandonMck1) reported

    @PrimeVideo are you going to have your shitty servers fixed any time this evening? People have been reporting issues for hours and nothing.

  • CFCTom92 Tom (@CFCTom92) reported

    @aidenheath @PrimeVideo My app on the TV didn’t work so I’m watching on the iPad instead

  • GenericSpur COYS (@GenericSpur) reported

    @PrimeVideo Sort your app out pls. Not working on all devices - error 6085. And yes I turned it off and on.

  • manoj_odela Manoj Odela (@manoj_odela) reported

    Hey @PrimeVideo .. why am I not able to launch Amazon Prime on my Samsung TV? it says error code 6085. Tried restarting multiple times. Help solve this.

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