Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 13
Chicago, IL 10
Portland, OR 8
San Jose, CA 8
Denver, CO 7
Houston, TX 7
Los Angeles, CA 7
Minneapolis, MN 7
Orlando, FL 6
Seattle, WA 6
Atlanta, GA 6
Ashburn, VA 6
Birmingham, AL 5
Dallas, TX 5
Las Vegas, NV 5
New York City, NY 5
Sydney, NSW 4
Omaha, NE 4
Miami, FL 4
Queens, NY 3
Vancouver, BC 3
Perth, WA 3
Buena Park, CA 3
Brisbane, QLD 3
Madison, WI 3
Columbus, OH 3
Austin, TX 3
Carlsbad, CA 3
Katy, TX 3
Indianapolis, IN 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • tasteslikesalt NÆ 🆑 🅨 (@tasteslikesalt) reported

    @ringsburner @PrimeVideo the problem is amazon paid you to be a fake fan account and you're doing a ****** bare minimum job of being believable. Not the first time they made a poor use of their money though, you won't be around in 2 months anyways

  • hard_flesh Sexual Tyrannosaurus (@hard_flesh) reported

    @LOTRonPrime @PrimeVideo Terrible show

  • nealon Graham Nealon 🇺🇦 (@nealon) reported

    Note to @PrimeVideo that whoever is doing your streaming tonight is a bit of a ******** because it’s not working reliably on the AppleTV. Does work on the iPad but that’s a smaller screen. Can probably download a torrent before you fix streaming. Just make what I pay for work.

  • ShadowofLogic Rivendark (@ShadowofLogic) reported

    @bradbodily @PrimeVideo @LOTRonPrime Exactly, and all the armour looks awful.

  • Summerwhite987 Summer White (@Summerwhite987) reported

    @PrimeVideo Ben would be tweeted about his problems with Vivien and trying to get other opinions and complaining all the time

  • DrIronJunkie Dr Iron Junkie Ⓥ (@DrIronJunkie) reported

    @DrSelvarajah @PrimeVideo Absolute trash. Even cgi was lacklustre at times. Writing awful. Destroyed Tolkien’s story. Anyone who has read the works and knows how the rings came to be made knows they’ve absolutely fumbled a story for the ages.

  • SandraCandyMorg Sandra Morgan (@SandraCandyMorg) reported

    @PrimeVideo Can you return the support!!! Help me out with a view and like?

  • Starbuckeroo2 LJ the BOLD (@Starbuckeroo2) reported

    @mumbojumbalaya @PrimeVideo @LOTRonPrime But it's relevent. The fanbase didn't contain 500 million professional filmmakers and Tolkien scholars at the time. In fact, we were still a generation greatful that Tolkiens work was even being able/allowed to be adapted. We were not so mean. This reaction is embarrassing.

  • gsimpson28 🐙 (@gsimpson28) reported

    @Spandex_Pod @PrimeVideo @warnerbrostv Never gonna happen. Dogshit show, terrible acting, terrible plot, terrible characters all very cringe. Absolute cesspool of the cw shows

  • 2CoreSky Zyx Tin (@2CoreSky) reported

    @PrimeVideo @AmazonStudios @JeffBezos The sea isn't always right but the customer sure is Treat us with respect, no name calling and work with true passion IF you want to succed There's still time for redemption despite all the lore butchering+terrible writing+responses to criticism

  • yaseenjoolay Yaseen Joolay (@yaseenjoolay) reported

    @DSTV removes their app from smart TVs saying the tech doesn’t support their app. Meanwhile @Netflix @PrimeVideo apps work on even the oldest TVs. “Multi”choice must be one of those ironic names, like a huge guy being called “tiny”.

  • RobGeor76047624 Rob George (@RobGeor76047624) reported

    @PrimeVideo No thanks. Terrible show. I wrote a blistering review.

  • danyates8 Dan Yates (@danyates8) reported

    @primevideouk @PrimeVideo the worst show of all time

  • Applesyouget Lee Few (@Applesyouget) reported

    @dgruner6 @PrimeVideo They have way too many infrastructure issues. Their own employees can’t even fix it. Get another provider.

  • KramerTheFirst John Kramer🧀🌊 (@KramerTheFirst) reported

    Had a terrible @amazon experience. My bank mistakenly reversed a $7.99 charge (I am fixing). #Amazon locked my account entirely. No @PrimeVideo or tablets or @AmazonKindle books or Alexa smart plugs! Don't buy Amazon devices or they may hold them hostage. #customersatisfaction

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