Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Hyderabad, TG | 7 |
Pune, MH | 7 |
Madrid, Comunidad de Madrid | 6 |
Chennai, TN | 5 |
Bengaluru, KA | 5 |
San Jose, CA | 3 |
Mumbai, MH | 3 |
Dallas, TX | 3 |
Sarasota, FL | 3 |
Kolkata, WB | 2 |
Coimbatore, TN | 2 |
New Delhi, NCT | 2 |
Gurgaon, HR | 2 |
Valencia, Comunitat Valenciana | 2 |
Chandigarh, CH | 2 |
Paris, Île-de-France | 2 |
Oviedo, Principality of Asturias | 2 |
Cochin, KL | 2 |
Miami, FL | 2 |
Manchester, England | 2 |
Jacksonville, FL | 2 |
Ormond Beach, FL | 2 |
Phoenix, AZ | 2 |
Saint Augustine, FL | 2 |
Montréal, QC | 2 |
Riverside, CA | 2 |
Georgetown, TX | 2 |
Los Angeles, CA | 2 |
Atlanta, GA | 2 |
New York City, NY | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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John Massengale AIA CNU 🚶♀️🚶🚶♂️🚴♂️🇺🇦 (@jmassengale) reported
@PrimeVideo - Mr. Jones was available yesterday and the day before on Prime Video but is gone today? Or is that just a glitch? I'm about halfway through.
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veeresh (@GollaVeeresh18T) reported
@PrimeVideo Worst Amazon service
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Jim Bouton (@JimBoutonnyy) reported
@HarlemOnPrime @PrimeVideo Blacks don't think like the rest of American society. 13% of the population cause 100% of the race problems.
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mali ivy (@maliivy) reported
@PrimeVideo Anyone Needs a Quality Logo done?
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💭 (@leelonosnitch) reported
@LoveHardRaven @TheOhEmmDee You are contributing to a social ill @PrimeVideo fix this!!!
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my inner thoughts (@yeaamaybeidk) reported
@kenjeong @PrimeVideo @alisonbrie I am always quite curious, what was her initial opinion of you in “the hangover”. Did she laughter *** off? What about other work where the humor is borderline hilariously crude
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Taupe Avenger (@TaupeAvenger) reported
Looks like @PrimeVideo doesn’t work with @TMobile home internet anymore. They think I’m watching through a VPN or proxy. Guess I’m going to have to pirate the content I pay them for.
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veeresh (@GollaVeeresh18T) reported
@PrimeVideo @Caradelevingne Worst Amazon service
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veeresh (@GollaVeeresh18T) reported
@PrimeVideo @SpongeBob Worst Amazon service
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James Webber (@DirectorJWebber) reported
@JonnyJonJon1 @PrimeVideo Thanks, Jon - I was fortunate to work with a bunch of talented people on this!
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veeresh (@GollaVeeresh18T) reported
@PrimeVideo Worst Amazon service
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Peppermint Patti (@Angelsgal02) reported
@PrimeVideo I already have Prime Video. Yet, dozens of shows say I can only watch if Im subscribed TO the Prime Video app. What gives? Please, explain. Whats the difference & how do I fix this? Thank you!
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Abbas (@Abbasxegetic) reported
@Rhoaav @PrimeVideo @PrimeVideoCA help him out
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veeresh (@GollaVeeresh18T) reported
@PrimeVideo Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service
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Sƚυ Lҽƙ 52 (@stulec52) reported
@PrimeVideo is the Xbox app not working for everyone, or just me? Works fine on my iPad, but on my Xbox I’m just seeing a garbled, pixelated mess. Every show I’ve tried too.