Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toulon, Provence-Alpes-Côte d'Azur | 1 |
| Sydney, NSW | 9 |
| Köln, NRW | 1 |
| Paris, Île-de-France | 12 |
| London, England | 8 |
| Liverpool, England | 1 |
| Washington, IN | 1 |
| Cergy, Île-de-France | 1 |
| Palaiseau, Île-de-France | 1 |
| Pessac, Nouvelle-Aquitaine | 1 |
| York, England | 2 |
| La Rochelle, Nouvelle-Aquitaine | 1 |
| Yuma, AZ | 1 |
| Gaillac, Occitanie | 1 |
| Hudson, FL | 1 |
| Mortagne-sur-Gironde, Nouvelle-Aquitaine | 1 |
| Workington, England | 1 |
| Warrington, England | 1 |
| Vivy, Pays de la Loire | 1 |
| Sarreguemines, ACAL | 1 |
| Bromley, England | 1 |
| Aberfeldy, Scotland | 1 |
| Melbourne, VIC | 5 |
| Birmingham, England | 1 |
| Cagnes-sur-Mer, Provence-Alpes-Côte d'Azur | 1 |
| Lubsko, Lubusz | 1 |
| Township of Evan, KS | 11 |
| Huntingdon, England | 1 |
| Dallas, TX | 4 |
| Wigan, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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bindurao (@bindureybindu) reported@PrimeVideo hi team, I'm unable to purchase an annual plan in India. Can you help me? @AmazonHelp @amazonIN
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Chisdyriffic (@chisdyriffic) reported@Undoomed @AmazonMGMStudio @PrimeVideo You're doing the Lord's work old friend
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Gabe Chou (@gabechou) reported@MLCricket Wish we could’ve seen this record, but the stream is still down @willowtv @PrimeVideo please fix it, this is very poor form.
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One Swell Foop (@blankscientist) reported@PrimeVideo @amazon it's absolutely crazy that after two seasons of vox machina that I literally can't name a single character. The animation and everything is awesome, but the character development is actively terrible.
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Matt (@LookSkyward2021) reported@PrimeVideo How I feel about @AmazonMGMStudio after they canceled Martin Gero’s Stargate series, you can still fix this. Please #SaveStargate
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acardnal (@acardnal) reported@friarpark @PrimeVideo @AmazonHelp I've done all the basic troubleshooting: Restarted Fire stick, checked for software updates, restarted WiFi modem, my nominal bandwidth speed is 300 Mbps (fiber). Watching another 4K movie now and no problems. Is it your servers? Unable to watch Project Hail Mary!!
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Ginger (GWhite) (@gscheet) reportedYou have Gero the chance then pulled the rug out before we could even see his creation. Time to fix that @AmazonMGMStudio @PrimeVideo #SaveStargate
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Ja’tari (@jay_onte_long) reported@PrimeVideo is really doing @thegitsofficial a disservice, why isn’t it on the Home Screen/ under the TV Shows panel smh the only reason I knew was b/c of Twitter & YouTube, crazy work..
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Mitchell Rosenbloom (@m_rosenbloom28) reportedThe Stargate franchise went dark. How about we fix that @AmazonMGMStudio and @PrimeVideo? #SaveStargate
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xNoRetreatx (@no_retreatx) reported@PrimeVideo Your streaming in Sydney, for all titles, is terrible. Literally unwatchable. Plays for 1 minute then freezes continually. I'm cancelling. Most of the titles don't even come with the subscription. Scam.
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Bryan Arnold🇺🇸✝️ (@bryan_arno56305) reported@PrimeVideo This is terrible.
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𝐕 🇵🇷 (@valifoy) reported@PrimeVideo fix yo **** before I start promoting pirating
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HitoriHaven (@HitoriHaven) reportedMy bank nuked my Debit Card for fraudulent charges, so I had to change everything to another service more secure and change all login information. What does @PrimeVideo do? Screams at me with a red flag. We need a credit card! Just use my new Payment method through Amazon.
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Steel Drifter (@steel_drifter) reported@PrimeVideo This looks terrible... Can we just get Stargate please?
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Yvonne Todd (@toddyvonne) reported@amazon @PrimeVideo @movies_anywhere After nearly an hour of explaining the issue, repeating it and feeling like it had fallen on deaf ears to my surprise the representative flipped the script. She went into research mode and said not on my watch! She didn’t ask me to troubleshoot, she said you’ve done that.