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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 4
Orlando, FL 5
Baton Rouge, LA 2
York, England 2
Ciudad Apodaca, NLE 1
Sterling Heights, MI 1
Jordan, NY 1
Ware, England 1
Santa Coloma de Gramenet, Catalonia 1
Goussainville, Centre 1
Greater Noida, UP 1
Birmingham, England 1
Fairport, NY 1
Toledo, OH 1
Halifax, NS 1
North Shields, England 1
Bad Oldesloe, Schleswig-Holstein 1
Achern, Baden-Württemberg 1
Neubrandenburg, Mecklenburg-Vorpommern 1
Appenweier, Baden-Württemberg 1
Berlin, Berlin 2
Chicago, IL 7
Denver, CO 8
Calgary, AB 1
Manchester, England 3
Ashburn, VA 3
Seattle, WA 5
London, England 5
Northborough, MA 1
Mexico City, CDMX 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Fraze_Haze
    Myth (@Fraze_Haze) reported

    @4wMta @InvincibleHQ @PrimeVideo And? What is the poin of it with low level of animation quality also PNG animation it feels like one punch man lol

  • brenocguimaraes
    carlos (@brenocguimaraes) reported

    @InvincibleHQ @PrimeVideo The only issue I saw was that I thought they made Thragg excessively strong. It looked like the guy can explode de Universe with a wisper.

  • mythical_bands
    🖤 • • (@mythical_bands) reported

    @PrimeVideo Worst part is this is relatively tame/normal in comparison to the rest of the bs this season 😭

  • kidaoramen
    kidaora (@kidaoramen) reported

    @ada_goose @Thomas122343453 @PrimeVideo In the comments its very worst

  • CrossingofBlood
    Vader (@CrossingofBlood) reported

    Huge L for @PrimeVideo for not allowing their mobile app to download movies without WiFi. Netflix, HBO, etc. all do it with no problem. The point of downloading stuff is to be on the go… #kindofawaste #disappointing

  • BeatsByX_
    Xavier (@BeatsByX_) reported

    @amazon @PrimeVideo FIX ITTTTTT

  • 509Kingofkings
    I’m just a ghost (@509Kingofkings) reported

    @PrimeVideo can you stop loading up tons of ad’s in all your shows? This is terrible trying to watch the new The Boys episodes and ads ever like 6 minutes. Stop this ****.

  • ThatGenXGuy
    ThatGenXGuy (@ThatGenXGuy) reported

    The boys killing off the worst "comedians" in history is the best thing this season #theboys @PrimeVideo

  • Shesahoopsgirly
    Jasmine Patrice (@Shesahoopsgirly) reported

    @PrimeVideo basketball fans absolutely fkn HATE hearing the basketball net swish or brick before it’s even left the players hands! FIX IT! #nbaplayoffs

  • AuthorMaze
    Nicholas L. Maze (@AuthorMaze) reported

    @PrimeVideo video is poor quality for the Lakers game. Tried leaving and returning. It started good but went back to the same low quality.

  • celticslurk2000
    Celtics Lurker (@celticslurk2000) reported

    @NBAonPrime @PrimeVideo This was one of the worst game calls I’ve ever heard – I had to mute the game by the end in order to be able to tolerate sticking it out

  • GaMovics
    Soldats (@GaMovics) reported

    Oof that #mgm+ free trial isn’t going to work this time. This is definitely a bummer and hope it doesn’t hurt its viewership for #spidernoir @amazon @PrimeVideo trying to squeeze funds out of consumers a bit more which isn’t surprising tbh

  • lieb_liebman
    Lieb_Liebman (@lieb_liebman) reported

    @Yankees @PrimeVideo @SportsonPrime The game broadcast's video is super low-def, low-quality, looks like a 90's video game.

  • Patriotsdotw1n
    Pesky *********** 🇺🇸🇺🇸🇺🇸 (@Patriotsdotw1n) reported

    @travishb @PrimeVideo Not working at all. The recap works, live is just a black screen.

  • Mike87549718
    Mike (@Mike87549718) reported

    @NBAonPrime @PrimeVideo Terrible picture quality blurry. Can’t even watch it!

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