Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 13
Chicago, IL 9
Los Angeles, CA 8
Portland, OR 8
Orlando, FL 7
Minneapolis, MN 7
Denver, CO 6
Seattle, WA 6
Houston, TX 6
Miami, FL 5
Atlanta, GA 5
Ashburn, VA 5
New York City, NY 5
Brisbane, QLD 4
Dallas, TX 4
Birmingham, AL 4
Las Vegas, NV 4
Sydney, NSW 4
Omaha, NE 4
San Jose, CA 4
Queens, NY 3
Vancouver, BC 3
Perth, WA 3
Buena Park, CA 3
Columbus, OH 3
Austin, TX 3
Carlsbad, CA 3
Katy, TX 3
Milwaukee, WI 3
Basking Ridge, NJ 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Rita66266171 Rita (@Rita66266171) reported

    @PrimeVideo won’t stream. Keeps saying I have a VPN which I don’t. So frustrating. Support doesn’t know how to fix. Help!

  • Josh_Russ10 Josh Russell (@Josh_Russ10) reported

    @PrimeVideo @primevideouk is there issues loggin in at the minute? Deleted the app twice and just freezes after I click my profile name

  • DaveinTriangle David (@DaveinTriangle) reported

    @AvendelaBEACH @TheWheelOfTime @PrimeVideo I'm not reaching youre justifying an artist choice that takes away for the actual source material. Comments about this are all over WOT forums and video clips. It's an issue. You have a fan base and people waiting 20 plus years and then change everything and yeah people notice.

  • mshaffer Matt Shaffer (@mshaffer) reported

    @PrimeVideo Season 4 of Mr. Robot has disappeared halfway through my watch. Could you fix it, please?

  • oalibabao 🇸🇦ALiBaBa🇸🇦 (@oalibabao) reported

    @TheWheelOfTime @PrimeVideo The Arabic subtitles in the series -nine perfect strangers- is very bad and there is no compatibility between the show and the subtitles Please fix the problem

  • SubtleTittle Subtle Tittle (@SubtleTittle) reported

    @PrimeVideo None, ever, that's a terrible and degrading idea which should never happen.

  • NHaf13 Nikki - #SaveProdigalSon (@NHaf13) reported

    Friendly reminder that #ProdigalSon still needs saving and we want you to help @PrimeVideo. The fans have been fighting for over 4 months and have shown how much we want it back! Please #SaveProdigalSon

  • dillon_smart Dillon Smart (@dillon_smart) reported

    Anyone else having problems with streaming on @PrimeVideo ?

  • heyryanynwa Ryan (@heyryanynwa) reported

    @PrimeVideo can yall really stop putting a trailer for another kids show before the kids show I chose? You realize how much work it took to settle on one show then you're just gonna squirrel my kid like that?

  • mikaykayswag25 Michaela Evans (@mikaykayswag25) reported

    @AmazonHelp Why is a video unavailable for me to purchase on @PrimeVideo when I haven't had any problems so far? Please help! @amazon

  • jorybeer22 GOODUSEDGOODS (@jorybeer22) reported

    @amazonnews @PrimeVideo 3 Fraudulent charges on my account and still coming in after a deleted the cards on the account!!!! BANK SEES THE ISSUE Amazon's response - We don't see any issue thank you for contacting amazon This is I don't live in nor have I ever ordered from or have an amazon Mexico account

  • jorybeer22 GOODUSEDGOODS (@jorybeer22) reported

    @amazonnews @PrimeVideo 3 Fraudulent charges on my account and still coming in after a deleted the cards on the account!!!! BANK SEES THE ISSUE Amazon's response - We don't see any issue thank you for contacting amazon This is I don't live in nor have I ever ordered from or have an amazon Mexico account

  • UZHVsOCdZNhU4SY Виталий (@UZHVsOCdZNhU4SY) reported

    @salmahayek @PrimeVideo Help please 🙏🙏🙏

  • stevedeschaines Steve D💧 (@stevedeschaines) reported

    The Scenes I Make [are Provided] @PrimeVideo [My Sole Source] for Movies and TV Shows [My Work is Designed to Help] "The Industry" by Advertising Portions of Works [to Induce People into Buying the entire Project] and to "Popularize" Older Works Again Steve D @FAMOUSCENES3

  • NHaf13 Nikki - #SaveProdigalSon (@NHaf13) reported

    Friendly reminder that #ProdigalSon still needs saving and we want you to help @PrimeVideo. The fans have been fighting for over 4 months and have shown how much we want it back! Please #SaveProdigalSon

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