Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 8
Denver, CO 7
Los Angeles, CA 6
Orlando, FL 6
Brisbane, QLD 6
Atlanta, GA 6
Ashburn, VA 5
Minneapolis, MN 4
Phoenix, AZ 4
Tampa, FL 4
Chicago, IL 4
Fairfield, CA 3
Jacksonville, FL 3
Wandsworth, England 3
Guadalajara, JAL 3
Bengaluru, KA 3
Seattle, WA 3
Mumbai, MH 3
Indianapolis, IN 3
Palmyra, VA 3
Nottingham, England 3
Dallas, TX 3
San Antonio, TX 3
Montréal, QC 3
Winston-Salem, NC 3
Ocala, FL 2
Woodbridge, VA 2
City of London, England 2
Marietta, GA 2
Lexington, KY 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • caVanguard cav 👹 (@caVanguard) reported

    @PrimeVideo #PrimeVideo just not working on my tv now. Sick. #FinsUp

  • SaintVeritas16 Jain 🆘 (@SaintVeritas16) reported

    Hello @nfl! WHY WOULD YOU MAKE A DEAL WITH @PrimeVideo when IT DOESN’T WORK????

  • 420since1968 420since1968 🐕✊👊🌊☮☮☮🇺🇲 (@420since1968) reported

    @PrimeVideo same **** as last 2 weeks Buffering and freezing issues 🤬

  • rkadkins312 Rob Adkins (@rkadkins312) reported

    Well I see @PrimeVideo's quality is consistent... Consistently bad. #TNFonPrime

  • AmberMo03251972 Amber (@AmberMo03251972) reported

    @PrimeVideo seriously... fix your football stream

  • green99_s DSG (@green99_s) reported

    @AmazonHelp @PrimeVideo this isn’t it. The speed test shows I’m 100x what’s needed. Your inability to help is baffling. Frustrating. Pathetic.

  • MeghanSacks Meghan Sacks (@MeghanSacks) reported

    This @PrimeVideo feed is TERRIBLE.

  • JayBlessed901 XRP-JayB🐝 (@JayBlessed901) reported

    @PrimeVideo quality sucks tonight & this game should be 🔥🔥

  • empena123 Emilio (@empena123) reported

    @PrimeVideo @primevideosport my Picture in Picture worked fine for last weeks TNF game but now it won’t work any reason why it won’t work now

  • laxmom823 Laxmom823 💒 (@laxmom823) reported

    @NFLonPrime @PrimeVideo TNF is awful…again!

  • grantmudd22 Grant Mudd (@grantmudd22) reported

    @PrimeVideo Picture quality watching this Prime Video game is garbage!

  • Picapau316 ImAMofo (@Picapau316) reported

    @PrimeVideo what is up with the quality-less and glitchy streaming? #FinsUp #RuleTheJungle #TNF

  • TomSchmitt123 Tom Schmitt (@TomSchmitt123) reported

    @NFLonPrime @PrimeVideo WTF is with this picture quality? This SUCKS.

  • Dburke__ Dillon Burke (@Dburke__) reported

    @PrimeVideo your **** is broken during football. What ********.

  • MattPen03429391 Matt Pennington (@MattPen03429391) reported

    Hey @PrimeVideo fix your ****. Trying to watch football and relax. This is stressful. #nfl #prime #pissed

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