Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 13
Chicago, IL 10
Portland, OR 8
San Jose, CA 8
Denver, CO 7
Houston, TX 7
Los Angeles, CA 7
Minneapolis, MN 7
Orlando, FL 6
Seattle, WA 6
Atlanta, GA 6
Ashburn, VA 6
Birmingham, AL 5
Dallas, TX 5
Las Vegas, NV 5
New York City, NY 5
Sydney, NSW 4
Omaha, NE 4
Miami, FL 4
Queens, NY 3
Vancouver, BC 3
Perth, WA 3
Buena Park, CA 3
Brisbane, QLD 3
Madison, WI 3
Columbus, OH 3
Austin, TX 3
Carlsbad, CA 3
Katy, TX 3
Indianapolis, IN 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Seldom_Seen_3 Damien (@Seldom_Seen_3) reported

    .@PrimeVideo - why does your app not work?! Four(ish) episodes into The Boys on my TV, but if I open it on the app, it’s back to episode one. Couldn’t be bothered to find where I was, so watching @netflix instead.

  • IwillshowH jade 🏁 LTWTPERTH - NEXT! (@IwillshowH) reported

    @23forgoodluck @AmazonStudios @PrimeVideo 😜 good work haha. Totally excited about seeing #mypoliceman - I’d love to see if in theatres here but an extended trailer of My Policeman might make up for that not being available 👀

  • keeper_0f_chaos Keeper of Chaos (@keeper_0f_chaos) reported

    @anellawrites @RickelLinda @PrimeVideo The first film didn't exclude black women.The time period that it represented did. In actuality the film did justice to actually capture the problems of the times.

  • Naviiii_QU4D LIV - 🐶❤️ (@Naviiii_QU4D) reported

    Man my @PrimeVideo stream not working, tryna watch the game

  • SamanthaKates2 Samantha Kates (@SamanthaKates2) reported

    @PrimeVideo please fix the bug on roku tv that keeps making the app close on it's own 😭

  • SotaPopKid IsThisRealLife? (@SotaPopKid) reported

    @PrimeVideo If Prime Video didn’t come with Amazon Prime and was it’s own separate streaming service, it would be having Netflix problems. Originals are mostly bad, selection is poor, and even the updated interface sucks.

  • jakefloobaflaba Inflooence (@jakefloobaflaba) reported

    @PrimeVideo tf is up with yo servers right now

  • John89134964 John (@John89134964) reported

    @PrimeVideo God this looks terrible stop remaking everything if it ain't broke dont fix it...and terrible casting for the lead

  • real_greyhome greyhome (@real_greyhome) reported

    @PrimeVideo Looks ******* awful

  • ironorehopper Giuseppe Michieli (@ironorehopper) reported from Padova, Veneto

    @PrimeVideo The Talented Mr Ripley is perhaps one of the worst movies of recent decades and the performances by Matt Damon and Jude Law abysmal, and this was a great surprise when firstly saw the film. The only thing I would retain is the Onegin opera scene.

  • petenicholls_ PeteNicholls_ (@petenicholls_) reported

    @PrimeVideo Not to sound like a #movienerd but could you guys fix the aspect ratio on this video? Everything looks squished. Unless you shot the whole show in #anamorphic with the wrong lens…which you could still fix in post. Yeah, I admit it. I am a #nerd.

  • WErazojr William ErazoJR 🏳️‍🌈🇵🇷 (@WErazojr) reported

    @PrimeVideo Ok it looks good. I was going to get mad about some inaccuracies but as they showed more of the trailer it help it out

  • Leahoopsalot Leah Hoops (@Leahoopsalot) reported

    @PrimeVideo Tolkein is rolling in his grave. You have botched and appropriated his life's work. Shameful.

  • TypsyDancer TypsyDancer (@TypsyDancer) reported

    @schultzfoo @StoneburnerSara @PrimeVideo We don't work in Hollywood. It's their job to come up with something fresh. But their response is to re-run the same old thing with a couple of tweaks--add one black woman and two ********. It's weak and lazy.

  • Eternal_Melan Eternal (@Eternal_Melan) reported

    @PrimeVideo , will @TheBoysTV be released on 4K? The only reason why I never bought the Blu-ray seasons yet because I want the highest quality.

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