Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 8
Denver, CO 7
Brisbane, QLD 5
Chicago, IL 5
Atlanta, GA 5
Orlando, FL 5
Los Angeles, CA 5
Dallas, TX 4
Phoenix, AZ 4
Ashburn, VA 4
Seattle, WA 3
Mumbai, MH 3
Indianapolis, IN 3
Palmyra, VA 3
Buena Park, CA 3
Nottingham, England 3
San Antonio, TX 3
Montréal, QC 3
Tampa, FL 3
Winston-Salem, NC 3
Minneapolis, MN 3
London, England 3
Marietta, GA 2
Lexington, KY 2
Torrington, CT 2
New Oxford, PA 2
Spokane, WA 2
Jacksonville, FL 2
Austin, TX 2
San Francisco, CA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Notsorandom99 #SAVETHEWILDS Give us back the sapphic island (@Notsorandom99) reported

    @PrimeVideo And you are the biggest of all villains even worst than Gretchen Klein herself for canceling such and important show like @thewildsonprime #SaveTheWilds #RenewTheWilds

  • yololivinsolo prime.im serious.this is a threat.SAVE THE WILDS😁 (@yololivinsolo) reported

    @PinkNews 😭😭 @PrimeVideo it’s not too late to fix it 😭😭 #RenewTheWilds #SaveTheWilds

  • WSHstman Big EZ (@WSHstman) reported

    @NFLonPrime @DudePerfect @PrimeVideo This is the worst piece of news I have received all year.

  • Notsorandom99 #SAVETHEWILDS Give us back the sapphic island (@Notsorandom99) reported

    @miasshelby Yesss keep in mind that is vital to bother as much as we can @PrimeVideo @AmazonStudios flooding under their posts all over sm so the petition can work! And pleading to other platforms! #SaveTheWilds #RenewTheWilds

  • mherd1 mherd (@mherd1) reported

    @PrimeVideo Hi, the app works on my phone but it won't work on the TV. I've tried deleting the app and reinstalling it. Still no good. Any suggestions? Thanks.

  • Fardeen_69 Fardeen (@Fardeen_69) reported

    @PrimeVideo I need your guys help batman is now on prime but its still coming on rent or buy on my prime account please fix this

  • DavisDaury Daury Davis (@DavisDaury) reported

    @PrimeVideo They're telling you to fix your stupid mistake and bring back The Wilds

  • digilotl hueゝ( ' u ' )く (@digilotl) reported

    @Rokichisan @PrimeVideo ive never had that issue, but i use my ps4. is this on your phone?

  • MartianAbhishek Abhishek (@MartianAbhishek) reported

    @PrimeVideo can you please stop this non-sense or at least give user flexibility to stop seeing movies/series from other service providers like Lionsgate, AMC+ etc. Things are going from worse to worst. please take a note of this.

  • Berennqw Mübarek (@Berennqw) reported

    @FellowshipFans @TheSun My heart is broken 🙁 Why @PrimeVideo

  • cecedouloveme C (@cecedouloveme) reported

    @PrimeVideo Enough with the Indian movies in Prime PH. I don’t have problems with Indian series/movies. It’s just that there are so plenty of them on @primevideo Philippines. It’s not the reason why I subsribe to your service. Do I have to use VPN all the time just to access good materials?

  • _springfallen_ **** #SaveTheWilds (@_springfallen_) reported

    @PrimeVideo @AdinaPorter Might also be your problem, you know, bad judgement? Why else wouldn't you just #RenewTheWilds #SaveTheWilds

  • Cindy_Swifty13 Gossip Girl 13.0 🧣#SAVETHEWILDS (@Cindy_Swifty13) reported

    @KaijuMax @thewildsbest @PrimeVideo Oh. Yeah you weren’t a fan to begin with, so no wonder you don’t care. Well at least I’m already published. By the way, Tubi has some terrible low-budget films. I’m sure you can put something on there.

  • azwess Ana W 🌊 (@azwess) reported

    @JayWEccent @OrangeHat2185 @PrimeVideo The problem is: garbage in-garbage out.

  • lewisjwr lewis 🍿 (@lewisjwr) reported

    Hate it when I’m watching a film & it doesn’t have subtitles. For me it’s just a mild inconvenience bc I can hear I just like having them on, but it must be awful for deaf ppl not being able to watch so many films & it’s unacceptable @PrimeVideo @primevideouk

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