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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 4
Ensenada, BCN 1
Vancouver, BC 1
Maynard, MA 1
Melun, Île-de-France 1
Brasília, DF 1
Houston, TX 1
London, England 1
Mexico City, CDMX 1
Georgetown, TX 1
Benton, IL 1
Des Moines, IA 1
Catania, Sicily 1
Spokane, WA 1
Milton, ON 1
Alicante, Valencia 1
Gif-sur-Yvette, Île-de-France 1
Valencia, Valencia 1
Wolfeboro, NH 1
Township of Evan, KS 1
Amiens, Hauts-de-France 1
Gaithersburg, MD 1
Veracruz, VER 1
Sète, Occitanie 1
DeWitt, MI 1
Betim, MG 1
Melbourne, VIC 2
Poplar, England 1
Lakeville, MN 1
Puebla, PUE 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • HopeRipple2
    Tiny Ripple (@HopeRipple2) reported

    @PrimeVideo Y’all made really annoying changes for iPads in your upgrade that I’ve found so far: 1. No volume slider; 2. Teensy 10-sec jump arrows; 3. No battery indicator. Why??? The work-arounds are annoying and these “improvements” are stupid.

  • adeogunyale
    Adé’ Ogunyale | Big Bad Ade (@adeogunyale) reported

    @PrimeVideo @netflix please bring back NOT SUITABLE FOR WORK, please

  • hentai_surprise
    Samiel the Infamous (@hentai_surprise) reported

    Recently, I finally got around to reading all 144 issues of Invincible. This is notable for two reasons. One, I rarely read comics at all anymore, and two, the @PrimeVideo animated series is only about halfway through the main plot to date. Without spoiling it, especially since the show has made a number of departures and changes to the source material, the ending was kinda lackluster. Once certain revelations on the moon transpire, it's fairly obvious where Mark Grayson and Co. are headed eventually. I appreciated the Six Feet Under-style attempt to mitigate it, but it's still pretty underwhelming. This is not good in a series that prioritizes shock value and unexpected revelations. Also, I kinda hate Eve. That said, I'm not really looking forward to continuing the show. I just don't see @PrimeVideo doing it better, and it wasn't great to begin with. If you like it, I hope you continue to enjoy it. I'm gonna watch something else.

  • TheBlueJunkies
    The Blue Junkies (@TheBlueJunkies) reported

    @chrisstroud @PrimeVideo @BlueJacketsNHL I didn’t have much problems with fanduel like I did Bally. For this at least I think they’re doing alright by the fans giving them more ways to watch

  • satyayvs
    Satya Yerramilli (@satyayvs) reported

    @latasrinivasan @netflix @PrimeVideo Exactly the issue one faces when the platforms scamper behind big studios that churn out BS

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @Harry28719790 @PrimeVideo @Harry28719790 Hi there! We must offer our sincerest apologies. We don't provide support in Greek, and we're unsure what the screenshot you shared says. Could you perhaps let us know the exact wording of the error, so we can better assist? -Sara

  • BuddyFett
    BuddyFett (@BuddyFett) reported

    @PrimeVideo This season would be better if it was about Reacher not the two cops falling in love. Was willing to overlook his personal beliefs. This season just sucks. This series keeps going down in quality.

  • SimpMovies
    The Movie Simp (@SimpMovies) reported

    @DiscussingFilm What @PrimeVideo @amazon did to Ryan Hurst is awful.

  • Turnip_Of_Doom
    Otter of Justice (@Turnip_Of_Doom) reported

    @PrimeVideo your advertising placements are the worst and most invasive of any service and as a result I will actively reject any product or service that is ever advertised in your ad breaks. Thank you for you time. Wait 1 min before you can cancel this message #fuckyou

  • mallett_kieran
    Kieran Mallett (@mallett_kieran) reported

    @PrimeVideo my android mobile app has stopped working. Tried uninstall and re-install but nothing. Are you having trouble?

  • getrhythm195
    Suze (@getrhythm195) reported

    @PrimeVideo How does she get hired as an actor, worst acting ever

  • Metrocl
    Felipe Encinas (@Metrocl) reported

    @PrimeVideoLat @PrimeVideo hi guys i cannot cancel my suscription to prime video and when i try to login to my amazon account it gets temporarely blocked and asks me to call the US, how can it be so hard?

  • Eragor54932272
    Eragor26 (@Eragor54932272) reported

    @Pony_WanKenobi @AmazonMGMStudio @PrimeVideo Amazon buying MGM is still the single worst thing to happen to MGM. The studio is a shell of its former self.

  • annabelle5304
    anna cee ⁷ (@annabelle5304) reported

    @PrimeVideo subtitle game is so weak. There’s always a point where the words don’t match the audio- no matter what original language I have a show on- an issue in literally none of the other streaming platforms I have (which is all of them). Maybe fix that.

  • DonaldA70126877
    Last_Guardian (@DonaldA70126877) reported

    @PrimeVideo @PrimeVideo When are you going to release an update or patch that fixes the freezing issue when trying to watch content on the @Samsung Galaxy Tab S10 Ultra. Please get it sorted!

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