Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 14
Chicago, IL 11
Houston, TX 9
Portland, OR 8
San Jose, CA 8
Atlanta, GA 7
Los Angeles, CA 7
Minneapolis, MN 7
Seattle, WA 6
Ashburn, VA 6
New York City, NY 6
Denver, CO 6
Dallas, TX 5
Las Vegas, NV 5
Orlando, FL 5
Sydney, NSW 5
Birmingham, AL 5
Omaha, NE 4
Miami, FL 4
Indianapolis, IN 4
Columbus, OH 3
Austin, TX 3
Carlsbad, CA 3
Katy, TX 3
San Antonio, TX 3
Hyderabad, TG 3
St. Louis, MO 3
Milwaukee, WI 3
Kansas City, MO 3
Saint Paul, MN 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • __BabyLauren Na$ty Girl (@__BabyLauren) reported

    @PrimeVideo fix this live stream bro

  • __andrew__james juliusbudman (@__andrew__james) reported

    @PrimeVideo @tylerthecreator The audio is so bad fix that ****!

  • irelynnfrias irelynn (@irelynnfrias) reported

    FIX THE AUDIO @PrimeVideo …

  • _Sneakerhead_ Devonte S❌ith-Pelly (@_Sneakerhead_) reported

    Hey @PrimeVideo fix the audio for the Tyler concert

  • Dheerru4u Dheeraj pandey (@Dheerru4u) reported

    @amazonIN @PrimeVideo please help to avail the prime video benefit I have wrongly opted in wrong account . So kindly help to correct it .

  • __andrew__james juliusbudman (@__andrew__james) reported

    @PrimeVideo fix the audio for the @tylerthecreator live event. The audio is big trash right now

  • PilipinoSniper Just That One Pilipino dood (@PilipinoSniper) reported

    Some people look so bored watching Teezo Touchdown rn. Lmao. And what’s with this stream quality @PrimeVideo

  • TheShooterBae @Hazzard202 on IG (@TheShooterBae) reported

    @PrimeVideo FIX THE AUDIO!

  • jerryKCGyoung Jerry Young (@jerryKCGyoung) reported

    Yo @PrimeVideo fix the @tylerthecreator concert audio. Its horrible and full of static. Cmon now. Someone needs to be working on this sooner than later.

  • AsthmaBlows AsthmaBlows (@AsthmaBlows) reported

    Amazon prime has the worst live stream quality I’ve ever seen. What is this **** YouTube in 2006 with the 240p? @PrimeVideo

  • IanLouback maybe: Ian (@IanLouback) reported

    @PrimeVideo can y’all fix this **** please????? audio has this terrible harsh static and the audio is severely delayed #TylerLive

  • JustLikeHunnyy 🧚🏾‍♀️ (@JustLikeHunnyy) reported

    @PrimeVideo @tylerthecreator If y’all having problems with the livestream audio on prime video, go to the twitch app. The audio is better over there

  • JuniorTooFitted WorldClassJuligan (@JuniorTooFitted) reported

    @PrimeVideo the audio sounds terrible on this live stream.

  • MrsSparksCarter HotMess Ness (@MrsSparksCarter) reported

    @PrimeVideo y’all gotta do better. This live steam picture quality is 🗑. #CALLMEIFYOUGETLOST

  • David_pool23 David Rodrigues (@David_pool23) reported

    Please fix the audio for #CallmeIfYouGetLost on @PrimeVideo 🥲 @tylerthecreator

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