Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 8
Madrid, Comunidad de Madrid 6
Chennai, TN 6
Hyderabad, TG 6
Pune, MH 6
Atlanta, GA 5
Mumbai, MH 4
Seattle, WA 4
Melbourne, VIC 4
Ashburn, VA 3
San Jose, CA 3
Indianapolis, IN 3
Houston, TX 3
Paris, Île-de-France 3
Minneapolis, MN 3
Miami, FL 3
Valencia, Comunitat Valenciana 3
New Delhi, NCT 3
Vancouver, BC 3
De Pere, WI 2
Tampa, FL 2
New York City, NY 2
Salt Lake City, UT 2
Peoria, AZ 2
St. Petersburg, FL 2
Chicago, IL 2
Sydney, NSW 2
Asheville, NC 2
Birmingham, AL 2
Monterrey, NLE 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • tazandmurray (((Stable Subgenius))) (@tazandmurray) reported

    @PrimeVideo @ExpanseOnPrime Yet the Fire TV box often acts like it's a broken P.O.S., Amazon clowns

  • kennyhotz Kenny Hotz (@kennyhotz) reported

    @KHawtz @PrimeVideo Ya that's totally how things work

  • Dubbster Nick/RumBleYou ❤️ (@Dubbster) reported

    @disneyplus why the f can't i connect to your services with all of my three devices? (Error 42). They're in the same gigabit wifi and connect with no problems to @netflix @PrimeVideo etc.

  • dcbittle don bittle (@dcbittle) reported

    @PrimeVideo Henry Blake's helicopter crash on MASH.

  • stonksfinancial Stonks Financial Advisor (@stonksfinancial) reported

    @PrimeVideo you have some of the worst UI I’ve experienced in the last 5 years.

  • iphammond Ian Hammond (@iphammond) reported

    @PrimeVideo I'm still trying to access my account but can't pass two step verification as I have moved country and don't have my old phone number. Trying to call number to call from overseas but still not working

  • AudreyManaster2 Audrey Manasterski🇨🇦😷 (@AudreyManaster2) reported

    @PrimeVideo @thewildsonprime It’s just another year, that you have to deal with the same issues.

  • JohnnyGAcoustic Johnny G (@JohnnyGAcoustic) reported

    @PrimeVideo I need help connecting a channel to my Prime account, how can I do this. The website is not helpful at all.

  • Ionian_Blue Ionian Blue (@Ionian_Blue) reported

    @PrimeVideo Customer service says the only way NOT to use my gift card for a movie is to have them lock my gift card for a week. It used to be an option where I could uncheck a box. Now it's automatic or nothing. Please fix this. @amazon

  • brozeksales Doug BoBo Brozek (@brozeksales) reported

    @PrimeVideo MASH, news of Radar dying in a plane crash on his way home.

  • SBluebond Scott D. Bluebond (@SBluebond) reported

    @PrimeVideo can someone DM me about a problem I am having with closed captioning your content on my Sony TV?

  • BusyKerfuffling Kerfuffle (@BusyKerfuffling) reported

    @PrimeVideo Deleted my Prime account and haven’t noticed any difference. Regarding Amazon in general. It’s not the same company it was in the 1990s. The quality and service just isn’t there. You should get back to basics.

  • frid_barnabas Barnabas Frid (@frid_barnabas) reported

    @PrimeVideo Dallas looks just terrible. It’s grainy and blurry and it’s not my internet. The commercials look great however

  • katekat109 Katie Kennedy (@katekat109) reported

    I really WANT to like @paramountplus... But it buffers WAY too much. Don't have the problem with @PrimeVideo or @netflix #notmyinternetconnection #alsocommercialsstink #NCISBingewatch

  • Jennifermacdo12 ♥Jennii♥ (@Jennifermacdo12) reported

    @hayu_uk It's not on @PrimeVideo yet again another day another issue. Can someone please escalate this as an ongoing complaint

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