Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 12
Los Angeles, CA 8
Portland, OR 8
Orlando, FL 7
Minneapolis, MN 7
Chicago, IL 7
Atlanta, GA 6
Seattle, WA 6
Houston, TX 6
Omaha, NE 5
Miami, FL 5
Denver, CO 5
Ashburn, VA 5
Perth, WA 4
Brisbane, QLD 4
Dallas, TX 4
Birmingham, AL 4
Las Vegas, NV 4
Sydney, NSW 4
New York City, NY 4
San Jose, CA 4
San Diego, CA 3
Queens, NY 3
Vancouver, BC 3
Buena Park, CA 3
Columbus, OH 3
Austin, TX 3
Katy, TX 3
Milwaukee, WI 3
Tampa, FL 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • HunterWebb Hunter Webb (@HunterWebb) reported

    It really sucks that I have to go to @PrimeVideo to buy the Dad Baby episode of @OfficialBlueyTV (S8E5) because for some reason the episode isn't on @disneyplus. What's the problem with episode? Bandit is just playing with his kids and it's absolutely hilarious.

  • ItsTheReverse No Thoughts, Only Dune (@ItsTheReverse) reported

    Also this is me begging @PrimeVideo to fix the subtitles for this movie cause it's literally unwatchable with them on

  • engumairanwar Umair Anwar (@engumairanwar) reported

    @PrimeVideo having worst experience with amazon being a prime customer expecting a call back today with solution 0555930187

  • Don_Gen_X D (@Don_Gen_X) reported

    @MarcherLord1 @PrimeVideo He always looked old for his age. In Morse he looked way older than his years. I guess make up a lot of it. Quality actor

  • notrunningfast Jacqui EmpsonLaporte (@notrunningfast) reported

    @JacksonMatschke @KaptinKnapton @PrimeVideo Same! I hate an audience. But I just have to breathe and try to block them out. I know how to do it but I’m terrible when I get flustered and overthink it

  • injectionjeevi tolerant baba (@injectionjeevi) reported

    @PrimeVideoIN @PrimeVideo please help me in how to unsuscirbe your service as I don't want to spend my money through you on watching these anti national people

  • Mengasho Mengasho #TeamDevona (@Mengasho) reported

    @PrimeVideo When do you stop joking about Belgium with Prime plz ? half catalogue is in flemmish only, even subtitles... can't we choose to see only choosing languages ? it's a real problem...

  • the_joneser2112 Michael (@the_joneser2112) reported

    @PatientPyramid @PrimeVideo I read that before I replied. Maybe I replied to the wrong thread. Mostly it was for @PrimeVideo to fix their x-ray

  • toiletkingcap 🚽 🤴 (@toiletkingcap) reported

    @ADAMDEVINE @PrimeVideo still not working. Adam told me in a podcast that I just have to keep blasting away until the man responds. I just want to watch Season 3. The ads have normal sound. Come on

  • ScarrbellyBc SCARRBELLY-5k (@ScarrbellyBc) reported from New Castle, Pennsylvania

    @bayourednation Watch my movie on @PrimeVideo called worst Christmas Ever

  • TheRealXMoney X-Money (@TheRealXMoney) reported

    @LaurenceP81 @HighCastleTV @PrimeVideo I just binge watched all 4 seasons. I agree the writers and Amazon executives screwed this show up after season 2 when the show runner left because him and Amazon executives had issues with mainly budget.

  • Tampa_Joe_813 TampaJoe🇨🇺🇺🇸 (@Tampa_Joe_813) reported

    @UsmanUsmanah @PrimeVideo Your beard is the worst lol

  • DJRelefo Darion Releford (@DJRelefo) reported

    @nowscreamingpv @PrimeVideo Scream Halloween for sure. Although I’m not sure how the phone calls will work since Michael doesn’t talk. Maybe Laurie Strode is the second killer and she makes the calls.

  • MorganC59703824 MorganColon (@MorganC59703824) reported

    @DavidSpade @PrimeVideo Who will help me with advice?

  • Juliet68 Mal Henri Yuki (@Juliet68) reported

    @TWalkingDWorld @AMCPlus @PrimeVideo But world beyond episode 4 is available no problem. This is so annoying.

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