Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 8
Hyderabad, TG 7
San Jose, CA 6
Atlanta, GA 6
Madrid, Comunidad de Madrid 6
Chennai, TN 6
Pune, MH 6
Chicago, IL 5
Minneapolis, MN 4
Indianapolis, IN 4
Houston, TX 4
Mumbai, MH 4
Seattle, WA 4
Melbourne, VIC 4
Phoenix, AZ 3
Denver, CO 3
New York City, NY 3
Salt Lake City, UT 3
San Antonio, TX 3
Nashville, TN 3
Wake Forest, NC 3
Dallas, TX 3
Birmingham, AL 3
Peoria, AZ 3
Ashburn, VA 3
Paris, Île-de-France 3
Valencia, Comunitat Valenciana 3
New Delhi, NCT 3
Vancouver, BC 3
Shillong, ML 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • BajuHatMamu Chaitanya (@BajuHatMamu) reported

    @PrimeVideo Video doesn't appear for Reacher if I change the default language. Please help

  • MoonSpinner07 Donna (@MoonSpinner07) reported

    @PrimeVideo @AmazonStudios Bezos requests to have a historic bridge in Europe dismantled and reassembled at his cost so his mega yacht can pass through. So yeah he needs the money people. In America we always help the rich.

  • NomadicDrip Assane Diop (@NomadicDrip) reported

    WHY THE HELL IS THE SCREEN GLITCHING ON MY POWER STREAM. @PrimeVideo FIX THIS ****.

  • SamWamBama Sam Wam Bam (@SamWamBama) reported

    @amazon raising their prices when 2 day shipping is now 1-2 WEEK shipping and @PrimeVideo is the worst streaming service I have?! What a joke. #richgettingricher #Amazon

  • jvmull Justin (@jvmull) reported

    if @amazon is going to raise the price of Prime, @awscloud could insure @PrimeVideo had enough BW where it didn’t buffer every few minutes. #ReacherOnPrime

  • BlueRootsRadio BlueRootsRadio (@BlueRootsRadio) reported

    @PrimeVideo Two thumbs and big toes up for Reacher. "The problem with boxing, there's too many rules".

  • realtodd todd musgrove (@realtodd) reported

    @HBOMaxHelp @jorge_m_mena I still have not seen this issue fixed. It's a nightmare. I'm now paying $1.99 an episode episodes on @PrimeVideo

  • Ethhodlr Ethhodlr (@Ethhodlr) reported

    @PrimeVideo Awful plot. Whenever the show is slow they trot out two to four unnamed Hispanic men for the main characters to kill. A dozen Venezuelan characters must have died in this story. They think Hispanic men are both many and scary

  • mikelovestweets Mike Love (@mikelovestweets) reported

    @vivjones10 @PrimeVideo I couldn’t watch the Tom Cruise films. I tried! But he is nothing nothing like the character in the books and no matter how good an actor is if they are physically and mentally so different from such a powerful character, it can’t work.

  • 0311Marine11B20 All Around MMA (@0311Marine11B20) reported

    @PrimeVideo Not too bad, good action and a pretty good story, spent too much time in one town, make him move on every three episodes... have a season maybe comprise two or three major issues solved, not only the one main one with side quests.

  • PantheisticLass Just Tanya 🌊🏳️‍🌈✊🏿 (@PantheisticLass) reported

    @ShawnMoffitt @PrimeVideo The mash song is by far the worst song on this list. Not because it doesn't fit. But, it reminds me of being a tweaker drug addict, still awake at 3am, it literally makes me sick. The way a smell can transport you back to a good place. It's the opposite of that. #15YearsClean

  • BattleSphaira Info-Machina (@BattleSphaira) reported

    @rickburin @PrimeVideo Southbank Show why is this still an issue when I've already said

  • wisegr33n Taylor Oliver (@wisegr33n) reported

    @hollykbates @PrimeVideo I'm not allowed to call out idiotic comments? Don't say stupid ****. You're offended by a FAKE broken arm and I'm the snowflake??? Nice reality you live in.

  • tb78 Baloney (@tb78) reported

    @PrimeVideo trying to watch a film and keeps saying something went wrong. Your help section is no use

  • PotatoHeadPotus Cubby_44 (@PotatoHeadPotus) reported

    @PrimeVideo We got 10 mins in and had to turn it off. Awful acting. Cheezy. Brutal.

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