Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

Less
More

amazon-prime-instant-video Hero Image

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 13
Chicago, IL 11
Portland, OR 8
San Jose, CA 8
Houston, TX 7
Atlanta, GA 7
Los Angeles, CA 7
Minneapolis, MN 7
Orlando, FL 6
Seattle, WA 6
Ashburn, VA 6
New York City, NY 6
Denver, CO 6
Dallas, TX 5
Las Vegas, NV 5
Sydney, NSW 4
Omaha, NE 4
Miami, FL 4
Indianapolis, IN 4
Birmingham, AL 4
Columbus, OH 3
Austin, TX 3
Carlsbad, CA 3
Katy, TX 3
San Antonio, TX 3
Hyderabad, TG 3
St. Louis, MO 3
Milwaukee, WI 3
Kansas City, MO 3
Saint Paul, MN 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • fantasteticcake who said what?⁷🍊 (@fantasteticcake) reported

    @PrimeVideo @ZamundaRoyals It's was terrible 💀

  • GnizamaSkater Gnizama Skater (@GnizamaSkater) reported

    @PrimeVideo theres a glitch on playstation 5 for some reason some titles are kinda Dim and i cant do anything about it.

  • Britt_Rayne Brittany (@Britt_Rayne) reported

    . @PrimeVideo did a TERRIBLE job promoting Truth Seekers. I've just discovered it and it's FANTASTIC; fun, legitimately scary, and after only the second episode, has actually made me cry #BringBackTruthSeekers @nickjfrost

  • ViciousViolette 🖤💛ViciousViolette #Maskup💛🖤 (@ViciousViolette) reported from Las Vegas, Nevada

    @PrimeVideo @ZamundaRoyals Terrible movie.

  • tatembach Tatembach (@tatembach) reported

    @PrimeVideo Omg it was terrible

  • JDZube Joe Zubiena (@JDZube) reported

    @PrimeVideo @ZamundaRoyals Just awful

  • Rostand63 Rostand63 (@Rostand63) reported

    @PrimeVideo Black people live with enough trauma in this country from the daily little abuses. I'm not sure how I feel that people keep making films about it in such monstrous ways. We are not victims. It's others who have to fix themselves and how they treat human beings.

  • allie_neko Allie Chase🦋 (@allie_neko) reported

    @BritBox_US I subscribed through @PrimeVideo and my dad who’s hearing impaired needs subtitles. We were watching Poirot series 2 and half way through the season the subtitles were out of sync. Is this Amazon’s fault or is it like that on your app too? Is there a way to fix it?

  • _domchantal Domonique (@_domchantal) reported

    @PrimeVideo Hi! I am trying to cancel my subscription but cant figure out how. can you please help me :)

  • MichaelBarger1 Michael Barger (@MichaelBarger1) reported

    @WhitStillman @PrimeVideo I am appalled some pipsqueaks at Amazon have denied this artistic treasure to the public. Glad I saw in several times before they did their criminal work.

  • HilK0817 HillK (@HilK0817) reported

    @KristySwansonXO @amazon @PrimeVideo Whelp Hank wasn’t much help there...

  • pupdoggify DonkeyKong (@pupdoggify) reported

    @PrimeVideo @ZamundaRoyals The worst movie!

  • sandramnky sandra magana (@sandramnky) reported

    @PrimeVideo why is it that your streaming service is the only one I have problems with? Trying to watch a documentary tonight with a few people and like always pausing all the time. Finally gave up and shut it down and watched something else.

  • HTown_ATC Emily Huston (@HTown_ATC) reported

    If you need an absolutely terrible B rated film with 💩 terrible science and a cheesy rom-com twist that will waste approx 100 minutes of your life....check out #PolarStorm on @amazon @PrimeVideo Otherwise....#hardpass Oh and the stuff about Alaska...NOT ACCURATE AT ALL 😡

  • KyleBar42 Kyle Barone (@KyleBar42) reported

    @pconhandj @PrimeVideo @ZamundaRoyals It was to much like the first one and that is the problem

Map Check Current Status