Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paradise, NV | 1 |
| Hobart, TAS | 2 |
| San Antonio, TX | 4 |
| Nashville, TN | 1 |
| Georgetown, TX | 1 |
| Natick, MA | 1 |
| Montréal, QC | 3 |
| South Lake Tahoe, CA | 1 |
| San Fernando, Andalusia | 1 |
| Casper, WY | 1 |
| Providence, RI | 1 |
| Petersburg, VA | 1 |
| Phoenix, AZ | 4 |
| Chicago, IL | 7 |
| Petaluma, CA | 2 |
| Township of Evan, KS | 6 |
| Mentor, OH | 1 |
| Marietta, GA | 4 |
| Denver, CO | 9 |
| Croydon, England | 2 |
| Amsterdam, nh | 1 |
| Las Vegas, NV | 1 |
| The Villages, FL | 1 |
| Chicopee, MA | 1 |
| Murrieta, CA | 1 |
| Burnsville, WV | 1 |
| Madison, WI | 1 |
| Liverpool, NY | 1 |
| Cheboygan, MI | 1 |
| Shawnee, KS | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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John Jameson (@essdmilly) reported@PrimeVideo @TheMasters @SportsonPrime As terrible as Shane Bacon is, it's nice not hearing the piped in birds
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Mr Muscles FIRE'd 2025 (@MrMusclesFIRED) reported@FrMiller @PrimeVideo Watched it, the movie drags on, and ruffalo is the worst character in the movie. Dumb ending as well
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Señorita Carmen 🐝😷 (@kbraa_omer) reported@PrimeVideo This is why I h-te you. I don't want to consume censored content; I neither accept nor tolerate the censorship mindset. Your Turkey team is TERRIBLE and SUCKS you should choose people who actually do their jobs properly. We don't want any ******* censorship...
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Uncle Daddy (@UncleDaddyI) reported@PrimeVideo Ghana can’t Sign up due to reasons I do not know but I am unable to verify my phone number Kindly fix this asap
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Shooter McDadden 🎯 (@ShooterMcDadden) reportedWow @amazon @PrimeVideo ****** up the language for Star Wars Episode 1: The Phantom Menace. The introductory crawl is in German and all alien subtitles are in German! Apparently this has been an issue for over a year now. Not a good look for streaming services. Imagine what else they are changing for the content you paid for! I may have to go back to blue rays. This is appalling.
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Van “Van” South (@VanSouth_brasil) reported@amazon @PrimeVideo I bought a product for R$3,500 and Amazon did not send the invoice (which is mandatory by law in Brazil). #Amazon, please help me. Order number 702-3833411-8041821
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Christian Gonzalez (@conzalez94) reported@AnimeDubUpdates @PrimeVideo Worst dub I’ve heard in my life
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SUPERHYPED (@SUPRHYPED) reported@PrimeVideo WHY ARE YOU DROPPING THEM AT 3 IN THE MORNING? PEOPLE HAVE WORK!
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TheUntouchable (@T_Untouchable7) reported@MiLaThaMighty @PrimeVideo You’ll have to help me understand something you’re saying that people got mad that you weren’t getting mad at the show and that changed things how..?
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Mahek Shah (@MAHEK_SHAH__) reported@PrimeVideo @JioHotstar worst ever OTT platforms ever cause what do you mean I payed for your subscription and I still gotta watch those freaking advertisements and rent movies??? Like and then you all have the audacity to say “upgrade” for not watching stuff without adds?
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Dr. Steve Chrosley, PhD (@chrosley) reported@nowscreamingpv probably the worst show I’ve seen this year. Not interested in another season. Gee **** @PrimeVideo. Do better.
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Kayson Truelove (@true18678) reported@realsjokz @LifeIsAFilmFest Tell that to @PrimeVideo to change the ******* image if you have a problem. People don’t know what that scene is. All they know that it’s Sydney Prescott holding a gun. You’re the one who’s spoiling it. Don’t reply, today’s not my day.
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Nokk (@nokkedits) reported@PrimeVideo guys cencored subtitles or scenes is really makes us hate your platform. You're good, just fix it.
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Johnny (@TrophyHusband48) reported@PrimeVideo @TheMasters @SportsonPrime Not working. Blank screen. Great job!
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lisa hahn (@JustDoTheWork66) reported@chrishemsworth @PrimeVideo I refuse to watch anything on Prime. Worst streaming "service" out there. More ads than any other. Hard pass!!!