Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Seattle, WA | 5 |
| London, England | 5 |
| Northborough, MA | 1 |
| Mexico City, CDMX | 1 |
| Fort Collins, CO | 1 |
| Dallas, TX | 5 |
| Pearl River, NY | 1 |
| Orlando, FL | 6 |
| Rossland, BC | 1 |
| Swanscombe, England | 1 |
| Brandon, MS | 1 |
| Kėdainiai, Kaunas | 1 |
| Slough, England | 2 |
| Melbourne, VIC | 3 |
| Incline Village, NV | 1 |
| Philadelphia, PA | 2 |
| San Jose, CA | 4 |
| Memphis, TN | 1 |
| Plainview, AR | 1 |
| Lakewood, NJ | 1 |
| Washington, D.C., DC | 2 |
| Houston, TX | 2 |
| Sherwood, OR | 1 |
| Township of Evan, KS | 9 |
| Sacramento, CA | 2 |
| Kokomo, IN | 1 |
| Ellicott City, MD | 1 |
| Minneapolis, MN | 4 |
| Edinburgh, Scotland | 2 |
| Kingston, PA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Vegeta (@KrunkVegeta) reported@PrimeVideo @AmazonMGMStudio Why is your ***** *** app not working on apple tv? Glitchy piece of ****
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BIG SIZZLE 🍳 ⚜️ (@OGSilvinho) reported@UnderdogNBA These announcers for the philly v boston game are so terrible @PrimeVideo please never have these 2 cornballs call a playoff game again plz
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Celtics Lurker (@celticslurk2000) reported@NBAonPrime @PrimeVideo This was one of the worst game calls I’ve ever heard – I had to mute the game by the end in order to be able to tolerate sticking it out
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David Rasp (@rasp_david19398) reported@ErikaaLauren @PrimeVideo @NBA It was a REMARKABLY terrible broadcast!
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Turtleshrugged (@Turtleshrugged) reportedIt's 2026 and @PrimeVideo still has the worst UI I have ever seen.
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DP H (@_DPH1922) reportedThese @PrimeVideo announcers for the Celts/Sixers game are G League Level bad. Terrible product.
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BigDaddyMac (@kei3969) reported@PrimeVideo That’s some nasty work using a car for wackamole!
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10 🦁 / 100 🐏 (@Donte______) reported@Withmyflawsnall Its not just that the quality of the game on @PrimeVideo sucks! Lagging, slow resolution, constant disconnections, etc. The @NBA sells itself to the highest bidder week by week main reason I havent watched much bb all year 👎🏾
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vanshika arora (@AroraVanshikaa7) reported@LGIndia @PrimeVideo Shameful service by @LGIndia. My AC is not working for 1 month and even after complaint #RNP260419019812, no real help has been provided. No technician, no repair, only delay and false closure attempts by asking for Happiness Code. Worst company experience. Fix this NOW.
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Abhishek Yadav (@Er_Abhi_N) reported@PrimeVideo hello, just tell me, why is web series on prime videos is having so poor video quality,
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Momo Kodopolis (@MomoKodopolis) reported@PrimeVideo The Celtics–76ers broadcast commentary is way over the top tonight. Constant yelling on routine plays doesn’t match the moment and takes away from the game. Needs a more balanced playoff tone. Some of the worst commentators of the playoffs thus far.
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ath1337 (@hotchknsandopls) reportedAre @AustinRivers25 and Scalabrine idiots? That was a clear wind-up and follow through by beef stew. They’re terrible at this. @PrimeVideo need to get rid of these clowns. They don’t know when to shut up.
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Tony Roberts (@TonyRobert96495) reported@NBAonPrime @PrimeVideo Terrible broadcast
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KB24 (@dennis3967) reported@PrimeVideo the NBA games are unwatchable. Terrible quality!
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Mike (@Mike87549718) reported@NBAonPrime @PrimeVideo Terrible picture quality blurry. Can’t even watch it!