Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 6
Denver, CO 6
Orlando, FL 6
Los Angeles, CA 6
Phoenix, AZ 5
Chicago, IL 4
Ashburn, VA 4
San Antonio, TX 3
Montréal, QC 3
Tampa, FL 3
Winston-Salem, NC 3
New York City, NY 3
Minneapolis, MN 3
Seattle, WA 3
Dallas, TX 3
London, England 3
Brisbane, QLD 3
Buena Park, CA 3
Meridian, ID 2
Clearwater, FL 2
Indianapolis, IN 2
Hillsboro, OR 2
Pittsburgh, PA 2
Stockbridge, GA 2
Raleigh, NC 2
Monterrey, NLE 2
Birmingham, AL 2
St. Louis, MO 2
Columbus, OH 2
Austin, TX 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • PhilKonigsberg Phil Konigsberg (@PhilKonigsberg) reported

    @DWor127 @PrimeVideo Still have the problem. My browser is Safari

  • eboogzzz Eboogzz (@eboogzzz) reported

    @_BigSteve89 Such trash man, 3rd straight game with video issues . Audio plays right thru. I’ve tried everything to fix it but @PrimeVideo doesn’t give a **** either

  • serenitynerd serenitynerd (@serenitynerd) reported

    @PrimeVideo sadly update you did to the fire stick means that some of my subscriptions are inaccessible. I'm having to use Alexa to bring me to what looks like the old versions so I can watch. you rolled out this update way too early. Please figure out how to fix this

  • JohnLukeNYC John Luke (@JohnLukeNYC) reported

    I Have To Say The Quality Of The Picture On The @PrimeVideo @Yankees Game Is Not Good At Times. I Just Finished Watching A Perfectly Clear Picture On A @NetflixFilm Movie.

  • PhilKonigsberg Phil Konigsberg (@PhilKonigsberg) reported

    @DWor127 @PrimeVideo I once noticed that the audio is not in sync with the video watching the Yankees game. The audio is about a second or 2 behind the video. This is a repeat of what happened last week. I reported the problem last week and eventually the issue was resolved but it is very annoying.

  • BretTart718 Bret (@BretTart718) reported

    @PrimeVideo hey can you fix the issues with the Yankees game streams? 3 games in a row now the stream has video issues, my inet is 1gb and working. I only see issues when watching games on PrimeVideo.

  • EvanGrayM Masher of Taters (@EvanGrayM) reported

    @DeermanTheHoly @PrimeVideo I only read the first couple issues when they were released and stopped more for just where I was in life and not due to disliking it, but this makes me want to go back and read it all.

  • Nadrekab Dan Baker (@Nadrekab) reported

    I really don’t get how the @PrimeVideo apps are so bad. It boggles the mind. There’s some quality content on the platform that was designed by an alleged tech company, but the app is just rubbish.

  • thegioplay Julian Cunningham (@thegioplay) reported

    Can’t watch the Yankee game because I get geo-restricted by prime over cellular data despite being in New York. So stupid. @PrimeVideo please fix this, haven’t been able to watch on mobile all season

  • PhilKonigsberg Phil Konigsberg (@PhilKonigsberg) reported

    @DWor127 @PrimeVideo The issue is resolved again.

  • aislinnagra aislinn gee (@aislinnagra) reported

    @PrimeVideo has a sincere issue with making second seasons. There are way too many that set up for further seasons instead of being a story of its own. And then they cancel them.

  • sarahliiv23 Sarah. (@sarahliiv23) reported

    pls @PrimeVideo explain to me how you cancel ine of your vest series without closure? we know the boys ruined almost everything, we saw it coming, no problem but the show deserves at least a last season to say goodbye. don't pull a netshit and just give it a closure #SaveTheWilds

  • sarahliiv23 Sarah. (@sarahliiv23) reported

    pls @PrimeVideo explain to me how you cancel one of your vest series without closure? we know the boys ruined almost everything, we saw it coming, no problem but the show deserves at least a last season to say goodbye. don't pull a netshit and just give it a closure #SaveTheWilds

  • Kadance50486093 Kadance (@Kadance50486093) reported

    @PrimeVideo there is still time to fix your biggest mistake yet. #RenewTheWilds #SaveTheWilds #TheWilds

  • SLilly2321 Sean Lilly (@SLilly2321) reported

    **** you @PrimeVideo every week I try and watch the Yankees and it’s the same jumpy skipping terrible stream…fix this ****

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