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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Farmville, VA 1
Santa Clara, CA 2
Boerne, TX 1
Tulsa, OK 1
Cibolo, TX 1
New Braunfels, TX 1
Detroit, MI 2
Bayamón, Bayamón 1
Paris, Île-de-France 4
Miguel Hidalgo, CDMX 1
Des Moines, IA 1
Citrus Heights, CA 1
City of Shavano Park, TX 1
Phoenix, AZ 4
Sparks, NV 1
Minneapolis, MN 2
Gloucester, MA 1
Belleville, ON 1
Hillsboro, OR 1
Philadelphia, PA 2
Birmingham, AL 2
Fresno, CA 1
Boca Raton, FL 2
Calgary, AB 2
Las Vegas, NV 2
Miami, FL 2
Delavan, WI 1
Mount Holly, NJ 1
Camano, WA 1
Crestline, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • kugi_igi
    Sabi ni Kugi (@kugi_igi) reported

    @PrimeVideo If you buy it, is it bluray quality? What's the bitrate, HDR format and surround audio format?

  • zulu934
    Richard Griffing (@zulu934) reported

    @PrimeVideo They saved the worst for last.

  • keith_curry
    adrian curry (@keith_curry) reported

    @CallMichele Yep. Were you able to get your LP to work on @PrimeVideo

  • trobdawk4
    Tim (@trobdawk4) reported

    More amazing resolution from @PrimeVideo it’s literally been every game they’ve streamed this post season and it has nothing to do with user download speeds as they’d like you to believe. It’s an Amazon problem and they won’t take responsibility for it.

  • MrHappy311
    MsHappy (@MrHappy311) reported

    @Carl3870 @GoodOmensPrime @PrimeVideo The worst part is that they didn't stay together in the end... That's not them... They just look like them :(

  • doubtKPH
    Kevin Hu❌e (@doubtKPH) reported

    @PrimeVideo this announcing and camera for Cavs/Pistons is horrible! Camera quality fluctuates every other possession and the announcers are clearly biased!

  • TheDavidBuzo
    David Buzo, MBA⚡️ (@TheDavidBuzo) reported

    Add to the @PrimeVideo poor performance: I watch a game on my TV, pause, shut down the app, then try to open it on my phone. There's no 'continue watching' and Prime isn't even sure I've ever logged in before. We're all losing - quality, wallets, content - with streaming.

  • joeyrscotland
    CenTex Raider (@joeyrscotland) reported

    @JTTheBrick @PrimeVideo And what’s the issue with people never watching it? Do you have an Amazon subscription? I’m guessing you do. I’m betting that you order off Amazon and enjoy the free shipping like most Americans and at the same time receive a free subscription to their Prime Video.

  • koufax1963
    shawn jones (@koufax1963) reported

    @PrimeVideo I tried to watch the citadel and it is very glitchy. Not on any other streaming service that I have is having that issue what can be done?

  • RRaynbeauxFPage
    RyvkaRaynbeaux Fan Page (@RRaynbeauxFPage) reported

    @NFLonPrime @PrimeVideo really hope the streaming issues from last year have been corrected- really want 2 watch this one un interrupted

  • LandenLaro56146
    LAND7N (@LandenLaro56146) reported

    @PrimeVideo @RollingLoud fix the audio this **** tweakin rn

  • TarzanDerqa
    Derq (@TarzanDerqa) reported

    @AGutiGarcia @SwampInsider @PrimeVideo Do show us the laws they've broken.

  • lesliejen1
    Jennifer Wood Leslie (@lesliejen1) reported

    @WNBA and @PrimeVideo - I am fine watching BB on Prime - but you need to fix the audio. Crowd and background noise are much louder than the announcers.

  • MiaCarlaNY
    Mia (@MiaCarlaNY) reported

    @slutt4johnny @080Kingus97659 @PrimeVideo YOu obvious didnt read the comics and have a mom that used lots of drugs to project that onto people find a good therapist she will help you with whatever syndrome you are suffering from

  • BLOOP63937129
    VILE (@BLOOP63937129) reported

    @TheMasterOfLuck @PrimeVideo This is an absolutely retarded take. The problem with The Boys isn't the production budget, it's the writing.

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