Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 8
Madrid, Comunidad de Madrid 7
Chennai, TN 6
Hyderabad, TG 6
Pune, MH 6
Seattle, WA 4
Melbourne, VIC 4
Saint Augustine, FL 3
Mumbai, MH 3
Minneapolis, MN 3
Atlanta, GA 3
Los Angeles, CA 3
Miami, FL 3
Valencia, Comunitat Valenciana 3
New Delhi, NCT 3
Vancouver, BC 3
Memphis, TN 2
Indianapolis, IN 2
Ashburn, VA 2
Roseville, CA 2
Wake Forest, NC 2
Toronto, ON 2
Milwaukee, WI 2
Edinburgh, Scotland 2
Manchester, England 2
San Diego, CA 2
Nashville, TN 2
New York City, NY 2
Frederick, MD 2
Paris, Île-de-France 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • andbrnn Andrew Brennan (@andbrnn) reported

    I miss the blue line of scrimmage. Fix that @PrimeVideo

  • SkipIsProbRippd Skip (@SkipIsProbRippd) reported

    **** @PrimeVideo for replaying that gif awful injury 3 times in a row in slow mo. Hope Tua is alright

  • angerisagift70 TC🔥🔥MacReady (@angerisagift70) reported

    @RedLegGI @PrimeVideo No issues

  • TrollforChange Troll for Change (@TrollforChange) reported

    @AmazonHelp It's not that I'm having trouble, other than the blurry picture because the streaming can't keep up with the sport, it's just a terrible viewing experience. Awful in all ways. #NFLonprime @nfl @PrimeVideo #Bengals #Dolphins

  • adamruetz Adam Ruetz (@adamruetz) reported

    @KirkHerbstreit is a terrible fanboy bandwagon announcer. #nfl #PrimeVideo #amazon my cats craps would have made a better choice.

  • JDPrince785 James Prince (@JDPrince785) reported

    @SSylvester55 @PrimeVideo @amazon Yup horrible quality

  • JNeely30 Joshua (@JNeely30) reported

    @amazon @PrimeVideo you’re awful showing this man’s traumatic injury over and over again! Do better

  • Sir_Trent9229 Trent Berry (@Sir_Trent9229) reported

    Miss me with TNF on @PrimeVideo. Video quality is ****. Looks like it’s filmed in 30fps and worst of all I can’t even rewind. Soon we will need @peacock for SNF.

  • rmurph1004 Ryan Murphy (@rmurph1004) reported

    Yea just keep showing a terrible injury like that @PrimeVideo

  • FootballCoach92 BigUgly (@FootballCoach92) reported

    @PrimeVideo garbage stream for this game. I pay for massive bandwidth and never have streaming issues. This game is entirely pixilated. Just terrible and unwatchable.

  • stay_inthecut T.Will (@stay_inthecut) reported

    Prayers up for Tua ! Y’all terrible for replaying the video over and over @NFL @PrimeVideo

  • swamp__donkey__ Barry McCockiner (@swamp__donkey__) reported

    @AmazonHelp What am o supposed to trouble shoot? Don’t put your glitchy service on me. @PrimeVideo Everything is blurry, and it keep freezing. You suck

  • Colby2281 x- Colby Meshey (@Colby2281) reported

    @PrimeVideo this is just awful… seriously 🏈

  • SteinDinkle DinkleWombleStein (@SteinDinkle) reported

    @PrimeVideo @Bengals @NFLonPrime Prime better fix this buffering. 12 year olds playing Fortnite have streaming figured out, but not Bezos?

  • JXDubs727 👻🧛‍♀️Jệḟḟ🧛‍♀️👻 (@JXDubs727) reported

    @RedLegGI @PrimeVideo Yeah Firestick is horrible. I use AppleTV to stream it, no issues

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