Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Denver, CO | 7 |
| Orlando, FL | 6 |
| Los Angeles, CA | 5 |
| Buena Park, CA | 4 |
| Brisbane, QLD | 4 |
| Dallas, TX | 4 |
| Atlanta, GA | 4 |
| Chicago, IL | 4 |
| Phoenix, AZ | 4 |
| Ashburn, VA | 4 |
| Austin, TX | 3 |
| Nottingham, England | 3 |
| San Antonio, TX | 3 |
| Montréal, QC | 3 |
| Tampa, FL | 3 |
| Winston-Salem, NC | 3 |
| New York City, NY | 3 |
| Minneapolis, MN | 3 |
| Seattle, WA | 3 |
| London, England | 3 |
| Jacksonville, FL | 2 |
| San Francisco, CA | 2 |
| Abbotsford, BC | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Bengaluru, KA | 2 |
| Clearwater, FL | 2 |
| Indianapolis, IN | 2 |
| Hillsboro, OR | 2 |
| Pittsburgh, PA | 2 |
| Stockbridge, GA | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
-
Ian Hubert
(@IanHubert3) reported
from
Eastleigh, England
Probably the worst sound mix I’ve ever heard for sport - what are you played at @PrimeVideo #AutumnNationsCup
-
KTT
(@kantt050) reported
Another day of rugby, another day of terrible streaming pictures from @PrimeVideo #ENGvFRA
-
Avinash Chander
(@avinash_cd) reported
@PrimeVideo the tv app runs very slow and there is always connection problem, as compared to other OTT platforms like Netflix, Disney Hotstar etc. Please upgrade it.
-
Claire Reynolds
(@reynoldsclaire) reported
Anyone else experiencing awful commentary / TMO talk overlap, too loud crowd noise and shoddy buffering @PrimeVideo #ENGvFRA
-
Roger Ireland
(@BartonRog59) reported
@PrimeVideo PATHETIC!!! Quality of rugby pictures is a disgrace as it has been all series. NO more live sport should be allowed for Amazon Prime 🤬🤬🤬
-
Josh Wilson
(@bass6music) reported
@EE broadband has been terrible, cutting out at least 4 times per day and kicking me off my work calls through lockdown. And now I’ve missed the fist 15 mins of the rugby on @PrimeVideo. Broadband used to be great from EE. This needs sorting out, it’s like stepping back 10 years
-
Andy Newland
(@Andy_N3wland) reported
@PrimeVideo you have serious sound issues for @autumnnations rugby commentary - can hear ‘crowd noise’ and Ref but commentary team sound is very very poor and disappointing. @MrAndrewCotter and pundits comments are suffering
-
Maria Snow
(@snowyme) reported
@brooodbars @PrimeVideo Totally agree...shocking. Revenue over quality of coverage sucks!
-
Andy Morgan
(@abmorgan49) reported
from
Cardiff, Wales
@PrimeVideo very poor sound and camera work @EnglandRugby v France
-
Helen Greenan 🐝
(@HelenGreenan) reported
@charliedarling9 @PrimeVideo @EnglandRugby I can hear the players better than the commentary! Terrible sound
-
Stephen Burnhope
(@steveburnhope) reported
@PrimeVideo Appalling sound quality Eng v Fra. Volume of players and referee way too high in the mix. Commentators drowned out.
-
Richard J Lewis QPM
(@Richjonlewis) reported
Watching #engvfra on @PrimeVideo and for some reason the picture is moving in and out of watery. On occasion its perfect and i usually have no problems on Internet with Prime, Netflix or iPlayer. Is it me or anyone else getting this issue
-
Traffic Law Solutions-LGV / PCV Compliance Experts
(@TLS_Traffic_Law) reported
Anyone else having trouble with the Amazon coverage? #ENGvFRA @PrimeVideo
-
Christopher Bates
(@chris_bates1974) reported
@PrimeVideo if you’re going to make us all pay for another sports subscription, you need to be broadcasting a picture worth watching. The quality of #ENGvFRA is shockingly poor.
-
WorldHeritageTrails
(@NickJones3) reported
Anyone else having problems watching England v France @PrimeVideo ?