Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Phoenix, AZ | 7 |
| Los Angeles, CA | 7 |
| Ashburn, VA | 5 |
| Atlanta, GA | 5 |
| Chicago, IL | 4 |
| Portland, OR | 3 |
| London, England | 3 |
| Orlando, FL | 3 |
| Miami, FL | 3 |
| Minneapolis, MN | 3 |
| Brisbane, QLD | 3 |
| Buena Park, CA | 3 |
| Guadalajara, JAL | 2 |
| Bengaluru, KA | 2 |
| Berlin, Land Berlin | 2 |
| Ocala, FL | 2 |
| Denver, CO | 2 |
| Madison, WI | 2 |
| Napa, CA | 2 |
| Perth, WA | 2 |
| Omaha, NE | 2 |
| Dallas, TX | 2 |
| Vancouver, BC | 2 |
| Seattle, WA | 2 |
| Needham, MA | 2 |
| Houston, TX | 2 |
| Motril, Andalucía | 2 |
| Tipton, England | 1 |
| Raipur, CT | 1 |
| Roseville, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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David Martin
(@DavesData) reported
@PrimeVideo Picture quality sure sucks. not enough bandwidth?
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Jackie Sandoval
(@JackieSandoval) reported
from
Los Gatos, California
Someone’s getting fired tomorrow @PrimeVideo …terrible quality on #TNFonPrime …cmon now, trying to watch my @chargers !! #ChargersvsChiefs #tnf
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Meg Kuvin 🤦🏻♀️
(@meg_kuv) reported
@PrimeVideo your quality sucks. Moving to locals to watch the game. #chiefs #ChiefsvsChargers
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James Moran
(@Jiggs44) reported
Picture quality is horrible for me on @PrimeVideo for #TNFonPrime, looks like Im watching a game in the 70’s. We used to be a proper country!!
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Matt
(@mattyd831) reported
@PrimeVideo @chargers @Chiefs This is awful. All blur and we never have issues streaming
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Kelly
(@CLESportsGirL86) reported
Fast forwading on #primevideo is horrible. What is the best/easiest way? .....help!! Please!! #TNF
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Andy O
(@ru_okie) reported
Wow @PrimeVideo. Streaming quality is just horrible for this football game. Reminds me of streaming 10 years ago. And yes my download speed is just fine
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Cristian
(@CrisUlloa__24) reported
Thursday night music on Prime video was awful. Sounds like they just combined all the other channels sound into one 🤮 @PrimeVideo
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Golfiñ_Moose
(@M_Muse24) reported
Ok @PrimeVideo I see that you have a #TNFonPrime alternate “Manning Cast” type broadcast with Dude Prefect. I’m going to give it until the end of quarter but I’m pretty sure this is going to be terrible.
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Russ Kidwell
(@RussKidwell) reported
@PrimeVideo @chargers @Chiefs I'm on a newer roku with fiber internet. I've had to reset the app 3 times so far due to glitches, delays, and video/audio sync issues. When it works it's great. When it glitches it's awful
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Don Nolan
(@DonNolan) reported
@Sandman7773 @PrimeVideo Their stream thru the fire stick is awful too. Not even close to HD.
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Dominic
(@Jagerdom) reported
from
Dale City, Virginia
Good lord this @PrimeVideo quality is trash
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Lilly McFalls
(@Lilly_McFalls) reported
@ajassy @NFL @PrimeVideo The reception/video is awful. It’s hard to watch.
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John Rodack
(@rody1350) reported
@PrimeVideo @chargers @Chiefs Horrible picture quality.
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Frank Crim
(@thecriminator) reported
@ajassy @PrimeVideo @NFL Why does the video quality suck. Somebody focus the on field cameras
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