Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Phoenix, AZ | 9 |
| Chicago, IL | 8 |
| San Jose, CA | 8 |
| Atlanta, GA | 8 |
| Houston, TX | 7 |
| Portland, OR | 6 |
| Birmingham, AL | 6 |
| Minneapolis, MN | 6 |
| New York City, NY | 6 |
| Denver, CO | 6 |
| Seattle, WA | 6 |
| Sydney, NSW | 5 |
| Dallas, TX | 5 |
| Indianapolis, IN | 5 |
| Ashburn, VA | 5 |
| San Antonio, TX | 4 |
| Los Angeles, CA | 4 |
| Milwaukee, WI | 4 |
| Las Vegas, NV | 4 |
| Orlando, FL | 4 |
| Salt Lake City, UT | 4 |
| Hyderabad, TG | 3 |
| Omaha, NE | 3 |
| St. Louis, MO | 3 |
| Paris, Île-de-France | 3 |
| Kansas City, MO | 3 |
| Saint Paul, MN | 3 |
| Queens, NY | 3 |
| Mumbai, MH | 3 |
| Fort Worth, TX | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Rahul Sarma
(@MrRahulz) reported
Dear @PrimeVideo @amazon @amazonIN You really need to change your video compressing quality from low to high.. Or there might be some problem in the app. There are colour banding issues, pixelation and black crush issue which can be easily seen.
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Sam.iva
(@Samiva5) reported
@AmazonStudios @PrimeVideo Dear Amazon.need to start by firing Payne & McKay .Rings of power is 1 of the worst TV Show In History.Please Fire Showrunners & All The Writers & All The Directors. HARD REBOOT Season 1 Please Hire more experienced people & Not have woke agendas . Hire beg Peter Jackson Fix ROP
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Sam.iva
(@Samiva5) reported
@AmazonStudios @lizzo @PrimeVideo Dear Amazon.need to start by firing Payne & McKay .Rings of power is 1 of the worst TV Show In History.Please Fire Showrunners & All The Writers & All The Directors. HARD REBOOT Season 1 Please Hire more experienced people & Not have woke agendas . Hire beg Peter Jackson Fix ROP
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Janet Lafler
(@janet_lafler) reported
@ehenry10670266 @PrimeVideo Was gonna say, I enjoyed the book, but the movie looks awful.
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KMom
(@thekm5) reported
@NFL Thursday night football on @PrimeVideo SUCKS ***! Video quality sucks. Excluding people who cannot afford Prime SUCKS and is nasty and mean. Amazon doesn’t have enough of a monopoly? I used to love TNF now I dread it. 😩
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Ryan Zi
(@realryanzi) reported
@Xfinity are you trying to kill your entire business?! Your online model is beyond the worst. UI and UX are the worst on top of not working properly. I’ve been trying to stream anything alllll night but it won’t work. No wonder you’re losing to @netflix @PrimeVideo + others.
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𝕽𝖆𝖎𝖉𝖊𝖗𝖘 𝕬𝖓𝖌𝖊𝖑𝖘 Ĺ𝓐𝐊𝓔𝓡s 𝕮𝖆 ¹⁰⁰%🍻
(@7_TAG_4) reported
@nflrums That's not going to help the low viewing at all. The @PrimeVideo is trash on TNF..
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Stefan
(@LostViking86) reported
@PrimeVideo @LOTRonPrime Fortunately for fans of Tolkien this show is so god awful nothing will be considered cannon from it 5 years from now.
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VISHWANATH T S
(@VISHWANATHTS2) reported
Amazon prime video desktop app sucks in every possible way, it freezes even on 16GB ram and ryzen 5 processor powered computer.... You guys need to fix windows desktop app which is available on Microsoft store. @PrimeVideo #Amazon #AmazonPrime
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andreaaa
(@UpAllNighTommo) reported
@PrimeVideo How do you manage representing well what directors have exactly in their minds for the scenes, takes and script? How do you agree and work creatively as a production and cast?
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ItsAMadWorld
(@MadnCrazy) reported
@stefcho66 @LOTRonPrime @PrimeVideo It's really hard to concentrate watching this show. The writing is terrible.
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Akshat Sangwan
(@SangwanAkshat) reported
@PrimeVideoIN @PrimeVideo Please fix the Spider-Man No Way Home Extended Cut which is available to rent at prime video. It's the same theatrical version which is playing after renting the movie. Please fix this issue. It's mentioned Extended Cut but it's missing while playing.
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Charlotte🤠
(@CharlJadeHump) reported
Anyone else experienced issues trying to activate Lionsgate+ on their @PrimeVideo account??? helpppppp
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Simmy Law
(@SimonLa62133105) reported
@primevideouk @PrimeVideo Who's cares? This show is awful
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Sam.iva
(@Samiva5) reported
@AmazonStudios @PrimeVideo Dear Amazon.need to start by firing Payne & McKay .Rings of power is 1 of the worst TV Show In History.Please Fire Showrunners & All The Writers & All The Directors. HARD REBOOT Season 1 Please Hire more experienced people & Not have woke agendas . Hire beg Peter Jackson Fix ROP
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