Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 13
Chicago, IL 9
Los Angeles, CA 8
Portland, OR 8
Orlando, FL 7
Minneapolis, MN 7
Denver, CO 6
Seattle, WA 6
Houston, TX 6
Omaha, NE 5
Miami, FL 5
Atlanta, GA 5
Ashburn, VA 5
New York City, NY 5
Brisbane, QLD 4
Dallas, TX 4
Birmingham, AL 4
Las Vegas, NV 4
Sydney, NSW 4
San Jose, CA 4
St. Louis, MO 3
Queens, NY 3
Vancouver, BC 3
Perth, WA 3
Buena Park, CA 3
Columbus, OH 3
Austin, TX 3
Carlsbad, CA 3
Katy, TX 3
Milwaukee, WI 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • venderettalt VENgeful Spirit 👻 (@venderettalt) reported

    @PrimeVideo @antonystarr @TheBoysTV Homelander work Homelander lander

  • SeadiSara saraseadi@ (@SeadiSara) reported

    I can't access my account, the steps provided to the client don't work -translating from google brazil @PrimeVideo

  • htownfromdtown HoustonfromDallas (@htownfromdtown) reported

    @PrimeVideo your fast forward feature is absolutely atrocious. How bout u quit spending money on junk like LOTR flop and invest in a quality product?

  • ZephyrNCC17011 @ZephyrRN1701 (@ZephyrNCC17011) reported

    @PrimeVideo So, you guys have an outage? We can't get anything to play.

  • BrkWht BrkWht (@BrkWht) reported

    @JKCorden @BettyWho @PrimeVideo Corden interviewed w/NYT and stated he ‘didn’t do anything wrong on any level’?? So why apologize? Apparently treating servers w/zero respect is acceptable?! I’m so disappointed in Corden. I thought he was prob a very nice man. Wrong! I’ll never watch him again. Total jerk.

  • BurgerBearded ThatBeardedBurgerGuy (@BurgerBearded) reported

    Almost a week later and I’m still waiting on @PrimeVideo to fix their mess up so I can watch Episode 2 of @TheChallenge 38. Do I just need to cancel and get a refund or will you ever figure it out and allow me to watch a new episodes of a season I’ve already paid for? #HurryUpBro

  • APELLsauce Josh (@APELLsauce) reported

    Fix your platform @PrimeVideo. Multi-billion dollar company with a 10 cent streaming service. Pathetic

  • garynicholl1987 GRIMM_1987 (@garynicholl1987) reported

    @PrimeVideo had an issue, talked to support and been told hopefully the issue fixes itself…. Seriously

  • AzzurraS4 Azzurra 👻👻🎃🎃 (@AzzurraS4) reported

    @hippo_jason @PrimeVideo I stick with the idea that the showrunners didn't even read the books. Theres nothing about Tolkien in there, just the will to destroy him and his work.

  • daviddownie17 Dave Downie (@daviddownie17) reported

    @wb1976 @PrimeVideo Yeah that’s one mate. The way he turns into the bad guy just felt so so ****. Was class watching him help the family then went silly

  • TAEGlLUV sam 🐈‍⬛ (@TAEGlLUV) reported

    FIX THIS @PrimeVideo

  • DarkHelmetRocks Dark Helmet (@DarkHelmetRocks) reported

    @PrimeVideo This was some of the worst writing I've ever seen. It was heartbreakingly bad. It generated no buzz because there was nothing here to love. Paper thin characters. Mediocre directing. This is how NOT to do a mega franchise

  • MeghanL85420711 Meghan Lewis (@MeghanL85420711) reported

    @JKCorden @BettyWho @PrimeVideo Do us a favor and stay away from NYC. On behalf of all servers, bussers, bartenders, hotel staff. We don’t need your entitled aggression and hostility.

  • Deniz_Ege00 Okyanus (@Deniz_Ege00) reported

    @PrimeVideo PLEASE FIX UR DUMB **** GLITCH ITS ANNOYING AF WHEN I GET OUT AND JUST START WATCHING THE THING IT OPENS IT AS AUDIO DESCRIPTION USING A S20FE BRAND NEW

  • sm39986941 Craig Smith (@sm39986941) reported

    @PrimeVideo Worst sword fight I have ever seen

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