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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Badajoz, Extremadura 1
Preston, England 1
Ava, MO 1
Simcoe, ON 1
Melbourne, FL 1
Lakeland, FL 2
Jacksonville, NC 1
Alcobendas, Madrid 1
Paris, Île-de-France 2
Zaratán, Castille and León 1
Knoxville, TN 1
De Panne, Flanders 1
Palm Coast, FL 1
Wrocław, Lower Silesia 1
Adelaide, SA 3
La Vergne, TN 1
San Clemente, CA 1
Corpus Christi, TX 1
Sacramento, CA 3
South Bristol, ME 1
Edmonton, AB 2
Alameda, CA 1
Fort Worth, TX 3
Sanford, NC 1
Tacoma, WA 2
Stockton-on-Tees, England 1
Kingsport, TN 1
Amritsar, PB 1
Jersey City, NJ 1
Lancaster, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Dr_Woke_
    DrWoke (@Dr_Woke_) reported

    @M0hawkMark @PrimeVideo You really think the problem is budget? You are dumb af

  • trilllqueen
    areola grande (@trilllqueen) reported

    FIX YOUR ******* BROADCAST OR LET THIS **** BE SHOWN ON A LOCAL CHANNEL @NBAonPrime @PrimeVideo @NBA GAH DAMN

  • dnyy3y
    F*ck philoise actually (@dnyy3y) reported

    @PrimeVideo @AmazonMGMStudio @AmazonHelp whoever is in charge of casting fix this. Adapt books by poc for god's sake. It's the same seven shows circulating. I'm disappointed

  • speedmaverick
    Speed Maverick Garage (@speedmaverick) reported

    @TeamKFBfan8 @PrimeVideo @NASCAR Amazon is evil. Why people do business with them is a serious indicator of why the country is in social decline. No moral ethics anymore. I have a business account I haven't used in several years. Prime was $269 a year when I looked a couple years ago. Sellers are leaving because of the Amazon Basics is competing with sellers products on Amazons platform. The conflict of interest is blatant and the putting the people out of business that actually put Amazon in business, is as disgusting as it gets. Worst part is, the Basics products are garbage and have even burned down homes because of defects causing fires. Why the DOJ hasn't gone after them is beyond me. Unless Jeffy has CIA protection since he is a business partner with them....

  • Evangelion217
    Brian Jensen (@Evangelion217) reported

    @TheInfamousEric @PrimeVideo It’s because the show is a terrible adaptation and book fans stopped watching after S1. That’s why it was cancelled. I love @PrimeVideo for cancelling it. Thank you Jeff Bezos. 🙏

  • AlexTheGase
    Alex (@AlexTheGase) reported

    @PrimeVideo never host an NBA again. I’ve been teleported back to the ‘90s with this quality of video.

  • 0x7FFE0000
    SBA (@0x7FFE0000) reported

    @PrimeVideo This show is ******* terrible we’re grinding through the final episodes just to get it over with. Your writers ******* sucked after season 2

  • Froggod23
    JAMESWOODBOMBS (@Froggod23) reported

    @RomeroMikey @TheBoysTV @PrimeVideo It was awful you incel

  • dimarino76
    Dan Di Marino (@dimarino76) reported

    .@PrimeVideo already the WORST announce crew but the bias is a little dumb pregame…

  • pallerlasantosh
    Santosh (@pallerlasantosh) reported

    @PrimeVideo @airtelindia there is audio problem when playing content in prime video from the app in xtreme tv. It’s been there for months. No point in taking premium membership

  • kraabel
    Michael Kraabel (@kraabel) reported

    Dear @PrimeVideo - It’s very clear that nobody on your team is a sports fan who is designing your UX. I went on media blackout last night so I could wake up early in the morning and watch this game. First thing I do is login and see the final score. Who in the right mind designed the system? Why would you list the score on the replay?

  • Dmitriy_Grey_AI
    Dmitriy Grey (@Dmitriy_Grey_AI) reported

    @patmelton @NBA @PrimeVideo You've identified a critical issue. Inconsistent calls cost teams games, but AI doesn't need to replace referees—it should flag obvious errors instantly. That's exactly why we built RAI AI: empowering faster, data-informed decisions.

  • Michaelhumble93
    Texaslove933 (@Michaelhumble93) reported

    @PrimeVideo Terrible episode i mean it’s bad enough that all the episodes are released on Wednesdays I mean, come on seriously ? and only five seasons what a joke

  • Jay_wake_up
    J_Mar (@Jay_wake_up) reported

    @NBA on @PrimeVideo is an absolute calamity the picture quality constantly gets blurry audio is awful. Why would they do this

  • Mr_ShowOut15
    Rj Nadroj Tlaw (@Mr_ShowOut15) reported

    @PrimeVideo quality is ***

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