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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Pessac, Nouvelle-Aquitaine 1
York, England 2
Paris, Île-de-France 14
La Rochelle, Nouvelle-Aquitaine 1
London, England 7
Yuma, AZ 1
Gaillac, Occitanie 1
Hudson, FL 1
Mortagne-sur-Gironde, Nouvelle-Aquitaine 1
Workington, England 1
Warrington, England 1
Vivy, Pays de la Loire 1
Sarreguemines, ACAL 1
Bromley, England 1
Aberfeldy, Scotland 1
Melbourne, VIC 5
Birmingham, England 1
Cagnes-sur-Mer, Provence-Alpes-Côte d'Azur 1
Lubsko, Lubusz 1
Township of Evan, KS 13
Huntingdon, England 1
Dallas, TX 4
Wigan, England 1
Ridgeway, SC 1
Fareham, England 1
Feltham, England 1
Zürich, ZH 1
Motherwell, Scotland 1
Rosenau, ACAL 1
Madrid, Madrid 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • TheSiskoReturns
    TheSisko (@TheSiskoReturns) reported

    @PrimeVideo What you need to fix is the horrendous decision to cancel Stargate with Martin Gero. #savestargate

  • Jamie26559164
    Jamie Attwells (@Jamie26559164) reported

    @PrimeVideo While your at it fix #SaveStargate

  • AakaTheophilus
    Jay $ (@AakaTheophilus) reported

    @PrimeVideo @watchonwonder Please do not use AI for The Chosen or for House of David Let this AI used for old stories be the last. Thank you. It was terrible.

  • hetch75
    Chillin in the Basement (@hetch75) reported

    So Twitter finally decided to work properly. How nice. Also, @AmazonMGMStudio @PrimeVideo #SaveStargate

  • YoursTrulyMeme
    YoursTrulyMeme🐀 (@YoursTrulyMeme) reported

    @PrimeVideo Can I please work on invincible pretty please

  • Basementdwelli2
    BasementDwellingNerd (@Basementdwelli2) reported

    @PrimeVideo Fix canceling Gero’s Stargate #SaveStargate

  • TheBruceCosplay
    RobertBruce (@TheBruceCosplay) reported

    @PrimeVideo Your WNBA announcers were absolutely horrible. Zero play-by-play, just long stories, sometimes about the players and mostly about themselves. The worst was when they had to explain that they weren't cheering for the Dream. Just bad!

  • S4veTheSh0w
    #WeWantStargate #SaveTheGate #SaveStargate (@S4veTheSh0w) reported

    Gotta sleep soon but I'm going to schedule some posts through buffer so they'll keep posting while I'm asleep😎 #SaveStargate .@PrimeVideo .@AmazonMGMStudio

  • emmynicole1627
    Emily Shell (@emmynicole1627) reported

    Hey @PrimeVideo, Avatar the Last Airbender is missing a huge chunk of s1e18. Not sure if its a @paramountplus problem or on your end but my kids were very confused when it just skipped a major fight to the very end of the episode.

  • rowingcoachac
    Anthony AC Chacon (@rowingcoachac) reported

    @AmazonMGMStudio and @PrimeVideo 8:30 on a Tuesday night. I hopped over to Prime Video hoping to find something worth watching, but all I got was preachy woke slop I couldn’t make it through even once. I just want something intelligent, well-written, and actually fun—so I’m back to free Stargate reruns on PlutoTV. I can rely on that to be quality entertainment. Want something people will actually watch more than once? Greenlight the Gero series! #savestargate

  • kitkate6801
    Katie (@kitkate6801) reported

    @Brady_jpeg @PrimeVideo @WNBA Shouldn't surprise anyone. Also, these ladies are the worst commentators of any game I have ever heard.

  • sraaived
    devia 🌻 (@sraaived) reported

    hi @PrimeVideo i have tried to contact prime video AU help on the app so many times to resolve my subscription payment problem, but i could not get in contact. please help get back to me

  • 108DANNY108
    daniel (@108DANNY108) reported

    @BaronDestructo @MichaelShanks @PrimeVideo We will not let all your hard work go to waste. You all were trying to give us what we wanted so it’s the very least we as fans can do to see it come to fruition. :)

  • HitoriHaven
    HitoriHaven (@HitoriHaven) reported

    My bank nuked my Debit Card for fraudulent charges, so I had to change everything to another service more secure and change all login information. What does @PrimeVideo do? Screams at me with a red flag. We need a credit card! Just use my new Payment method through Amazon.

  • BeskarOnFridays
    On Fridays We Wear Beskar (@BeskarOnFridays) reported

    @Kirstylgreen12 @AmazonMGMStudio @PrimeVideo You may be unaware, but as half the world celebrates independence from your country, we don't usually work those days.

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