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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Puebla, PUE 1
Challans, Pays de la Loire 1
Paris, Île-de-France 10
Palma, Balearic Islands 1
Bourges, Centre 1
Sunderland, England 1
Besançon, Bourgogne-Franche-Comté 1
Brest, Brittany 1
Aix-en-Provence, Provence-Alpes-Côte d'Azur 1
Melbourne, VIC 2
Chhindwāra, MP 1
Stoke-on-Trent, England 1
Brussels, Brussels Capital 1
Berlin, Berlin 1
Renningen, Baden-Württemberg 1
Reading, England 2
Juárez, CHH 1
Ontario, CA 1
Changé, Pays de la Loire 1
Ciudad Jardín, MEX 1
Brisbane, QLD 1
Montigny-lès-Cormeilles, Île-de-France 1
Fréjus, Provence-Alpes-Côte d'Azur 1
Campinas, SP 1
Montpellier, Occitanie 1
Vilanova de Sau, Catalonia 1
Toulon, Provence-Alpes-Côte d'Azur 1
Sydney, NSW 1
Köln, NRW 1
London, England 5
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Quetopia_
    que 🫦 (@Quetopia_) reported

    @PrimeVideo what a terrible mobile app you have lmfao.

  • erix_ruiz
    Erix Ruiz (@erix_ruiz) reported

    @RingsOfPowerEra @PrimeVideo That's a terrible schedule. It seems they don't want to be reasonable.

  • SaveStargate198
    Save Stargate (@SaveStargate198) reported

    @PrimeVideo I'm having issues with my subscription. How can I get support please?

  • smoknreef81026
    Smokn (@smoknreef81026) reported

    @daniel_dias @mastersmovie @PrimeVideo Imagine it's that ****** it's free on prime. I turned it off after 30 min. Terrible movie

  • IamCheesin
    I am Cheesin (@IamCheesin) reported

    @AmazonMGMStudio @PrimeVideo looks terrible, bad acting all around

  • Im_Just_Jak
    The Jak of All Trades (@Im_Just_Jak) reported

    @Kirstylgreen12 @AmazonMGMStudio @PrimeVideo The whole problem was that fans DIDNT stay. Tons of them abandoned ship during Universe and between that and DVD decline, it killed the franchise. MGMs concern is that old school fans (who might not stay) don't want a reboot and newcomers won't want 17 season of homework.

  • SumanMishra_
    Suman Mishra (@SumanMishra_) reported

    @being_human_45 @PrimeVideo Did I raise point about ACE selection process ?? Woh to hai hi rigged with that fake CODE matching ! But THAT doesn’t look like ANY PATTERN and most importantly HOST shud hv been present during KNOCK-OUTS Kyunki woh hi penalties CUT karta hai aise mein when rule is broken !

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @Web3iad_ @PrimeVideo @Web3iad_ Hello! Thanks for reaching out to us today. We're sorry to hear you've been unable to contact us via chat. For security purposes, we don't have account or order access over social media. So we can best assist, would you tell us more about the issue you're experiencing that's caused you to contact support? We'll do our best to help. -Jane

  • Geek_Roberts
    G Roberts (@Geek_Roberts) reported

    @PrimeVideo Strange, why do you have so many hidden replies on this post? Still having trouble with that little Gate issue huh…… losers

  • SaveStargate198
    Save Stargate (@SaveStargate198) reported

    @PrimeVideo I'm having trouble with my prime subscription. How can I get support please?

  • aniaacw
    ACW (@aniaacw) reported

    I’m watching Prime Video in English. The show is in English. The settings are in English. And then an ad starts… in Spanish. I’m not the one who needs to adapt. I’m tired of being force-fed a second language in my own living room. One country. One official language. English. Period. Full stop. @PrimeVideo — fix this. I don’t care what audience you catered to. I’m also paying a customer. #FAFO, #prime, #amazonprime

  • Livingsbaby
    livinstone cashy (@Livingsbaby) reported

    @PrimeVideo @AmazonHelp what im i to do if im not getting help?

  • DariusJedburgh
    Darius Jedburgh (@DariusJedburgh) reported

    Awful News #SaveStargate @AmazonMGMStudio @PrimeVideo

  • SigAmericas
    ✨🌎🦊🍯🎤🎬🔥✨ (@SigAmericas) reported

    @PrimeVideo See you at work tomorrow!!!

  • smclawso
    Shannon (@smclawso) reported

    For the love of all things entertainment, why am I paying to watch half a series/show? @BritBox_US @PrimeVideo Where is @TheHardacresTV S2 #FridayNightDinner S3, S4? Ya’ll can’t make me love a show and take it away like that. Fix this PLEASE!!

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