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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Winter Garden, FL 1
Township of Evan, KS 14
Chicago, IL 7
The Villages, FL 2
Pittsford, NY 1
Roanoke, VA 1
Temple, TX 1
Rockville, MD 1
Lansing, MI 1
Thomaston, GA 1
Montclair, NJ 2
Seattle, WA 9
Marble Falls, TX 1
Leesville, LA 1
Thunder Bay, ON 1
Coeur d'Alene, ID 1
Canton, MA 1
Columbus, OH 1
San Francisco, CA 2
Manchester, KY 1
League City, TX 2
Burlington, KS 1
Minneapolis, MN 3
Jersey City, NJ 2
Martinsville, IN 1
Belfield, ND 1
Nashville, TN 2
Middletown, DE 1
Sydney, NSW 4
Birmingham, AL 3
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • mhart71
    Melissa M. Hart (@mhart71) reported

    @SportsonPrime @PrimeVideo The camera angle is awful! We feel like we have to turn our heads to watch the game. I feel like I’m watching a high school game.

  • lesliejen1
    Jennifer Wood Leslie (@lesliejen1) reported

    @WNBA and @PrimeVideo - I am fine watching BB on Prime - but you need to fix the audio. Crowd and background noise are much louder than the announcers.

  • Drama419
    Drama419 (@Drama419) reported

    @PrimeVideo What an awful mess this show has become.

  • HomerJBlutarsky
    Blutarsky (@HomerJBlutarsky) reported

    The sound for the @ACMawards on @PrimeVideo is awful. You can hardly hear the music with the vocal tracks. Why do streaming events on Amazon always suck? The production quality is trash.

  • dionrs94
    Dion (@dionrs94) reported

    @lacyspov @PrimeVideo Not a single one looks like they have a legitimate acting bone in their body. I swear for every great series Prime makes, they make 10 terrible ones full of generic looking people that could literally be anyone pulled off the street.

  • NayanPrakash4
    Nayan Prakash (@NayanPrakash4) reported

    @PrimeVideo you need to fix your Apple TV app !! It’s unwatchable.

  • cameron3oe
    Cameron 3 Oceans (@cameron3oe) reported

    @PrimeVideo The Boys Final Season is beyond terrible 😣

  • othagreat
    OThaGreat (@othagreat) reported

    @OsheaJacksonJr This is y I keep my DVDs Brother. @PrimeVideo is tha worst 4 making u pay 4 ANY movie u wanna watch. They're ***

  • manankaria
    Manan Karia (@manankaria) reported

    .@amazon @PrimeVideo fix the sound on this @NBA game. The background noise is drowning out the announcers

  • nenhifty
    b (@nenhifty) reported

    @NBAonPrime @PrimeVideo Fuuuck yourself. Fix the stream it’s the ******* playoffs

  • Pjstubbe1
    Patrick John (@Pjstubbe1) reported

    @Rob_Shenanigans @amazon @PrimeVideo I buffered multiple times even having to restart it. Terrible

  • WATSONJEREMY12
    Jeremy Watson (@WATSONJEREMY12) reported

    @PrimeVideo what is with all of the glitching, it’s the NBA playoffs, this is terrible.

  • FootbllGuyinGA
    LaxQP (@FootbllGuyinGA) reported

    @PrimeVideo fix your ****!

  • KannadaKanwar
    Dhinu (ಕನ್ನಡಿಗರ ಕುಟುಂಬ) (@KannadaKanwar) reported

    @PrimeVideo "Pan India" flopped can you call the Avengers or Batman to fix my streaming issue??

  • Cooop_DeJean
    Super Bowl Champs 🦅 (@Cooop_DeJean) reported

    @PrimeVideo Why is my screen black for the Spurs vs Timberwolves ???! Fix your ****

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