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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wrocław, Lower Silesia 2
Paris, Île-de-France 6
Asheville, NC 2
Sydney, NSW 4
Modesto, CA 1
Washington Court House, OH 1
Plainfield, IN 1
Kansas City, MO 1
Atlanta, GA 5
Owensboro, KY 1
St. Petersburg, FL 1
West Palm Beach, FL 1
Belleville, IL 2
Dallas, TX 4
Sooke, BC 1
Orchies, Hauts-de-France 1
Albuquerque, NM 1
Tivoli, NY 1
San Jose, CA 5
Virginia Beach, VA 1
Denver, CO 5
Sweetwater, TN 1
Hoddesdon, England 1
Austin, TX 4
Lucknow, UP 2
Grande Prairie, AB 1
Auray, Brittany 1
Charlotte, NC 2
Belleville, NJ 1
Toronto, ON 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • DestinyCaptain
    DestinyCaptain - Human of Earth (@DestinyCaptain) reported

    @ThatChrisGore @The_Epic_Mike Wish I could have watched it in Black and White. But @PrimeVideo botched it in the App. Some users can see it either way. Others can’t. The default IS NOT the Black and White version as it should be. The default version is color. Some are able to work around it. I wasn’t.

  • TradeCNBC
    TradeCNBC (@TradeCNBC) reported

    @nascarcasm @NASCAR @PrimeVideo They stated start time was 7pm to begin with, just stupid to begin with. Plus Prime sucks, it's fine in my office on the PC, but I'd like to sit on the couch and watch, not pretend I'm at work.

  • DustinWendel1
    Dustin Wendel (@DustinWendel1) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like a problem on your end. I started watching after it started and was able to pause never lost audio nothing.

  • reflect_decide
    D. Moneyhausen (@reflect_decide) reported

    @familybaptisttn @NASCAR @PrimeVideo I had no issues

  • C_Quence_
    Saurabh Dandriyal (@C_Quence_) reported

    Dear @PrimeVideo @PrimeVideoIN can you please fix Spider-Man noir for the ios too , for ***** sake first of all you give us ads and now I can’t even watch it in black and white on my Mac mini so kindly fix it.

  • starrygalx1s
    deanalliecat66 (@starrygalx1s) reported

    @tryquinn got their baby's back from @PrimeVideo post just from an hour ago. Help 😭😭

  • justin_1455
    Justin (@justin_1455) reported

    @Bgordo92 @NASCAR @PrimeVideo User error. Worked great all night and destroys any other NASCAR broadcast.

  • Dylli0
    Dylan (@Dylli0) reported

    @PrimeVideo Whoa. It looks terrible in color.

  • BuhleNdabambi1
    Hlubikazi❤ 🇵🇸🇿🇦 (@BuhleNdabambi1) reported

    @dieMaehms @PrimeVideo @AmazonMGMStudio And you know what?? We shall keep doing the Lord's work.. Remember what happened to Lucifer(the series) when it got cancelled at Fox? We are definitely not losing hope.. #SaveWOT 😭

  • LaLaScottSpeaks
    L Scott (@LaLaScottSpeaks) reported

    @PrimeVideo Why can’t Amazon fix their DARK videos No other channel or app is like that

  • SHistorians
    Society of Golf Historians (@SHistorians) reported

    For Christ sake @PrimeVideo just tell your camera folks to ZOOM OUT!!!! This is awful @WNBA

  • CDN_LZN_28
    Chuck Nantz (@CDN_LZN_28) reported

    @NASCAR @NashvilleSuperS @PrimeVideo Buffering on this type of app is almost always due to download speed on the device dropping below the minimum required. Try deleting the app and reinstalling, deleting your cache. Restart your router(or upgrade)Its almost a guarantee it isn't a broadcast issue.

  • SixSeisZes
    Ander (@SixSeisZes) reported

    @Bgordo92 @NASCAR @PrimeVideo Had none of those issues. Up your bandwith maybe

  • Irina_Lmkn
    Irina (hate go3) (@Irina_Lmkn) reported

    @RoroCumpli @GoodOmensPrime @PrimeVideo world is broken

  • SeaHuggi
    Sean Huggins (@SeaHuggi) reported

    @Bgordo92 @NASCAR @PrimeVideo I had 0 issues. Maybe you’re stolen internet isn’t as good in your mom’s basement as you think it is.

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