Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 8
Houston, TX 8
Seattle, WA 8
Chicago, IL 8
San Jose, CA 7
Portland, OR 6
Atlanta, GA 6
Las Vegas, NV 5
New York City, NY 5
Denver, CO 5
Dallas, TX 5
Birmingham, AL 5
Indianapolis, IN 5
Ashburn, VA 5
Bengaluru, KA 5
Minneapolis, MN 5
Orlando, FL 4
San Antonio, TX 4
Wake Forest, NC 4
Salt Lake City, UT 4
Los Angeles, CA 4
Vancouver, BC 4
Kansas City, MO 3
Saint Paul, MN 3
Miami, FL 3
Queens, NY 3
Mumbai, MH 3
Fort Worth, TX 3
Clinton Corners, NY 3
San Diego, CA 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Anthony57414164 AnthonyCarlson (@Anthony57414164) reported

    @PrimeVideo This movie is so awful I couldn’t finish it. I always finish movies. Totally unconvincing portrayal, the plot slogged along and was dull and uninteresting in the telling. Requested a refund.

  • FOsment Fran Osment (@FOsment) reported

    @PrimeVideo I thought it was sad! Javier was good. I can’t get past Nicole’s face work! And the actress playing Ethel seemed not a good fit.

  • loandbeholdinc OT (@loandbeholdinc) reported

    @PrimeVideo Terrible casting!!!!!!!

  • oldironpant twofrogsonthelittlebighorn (@oldironpant) reported

    @traminette966 @PrimeVideo I agree on the story. All through the thing I kept wondering what the story was about. It was like a Seinfeld episode. So what? One week-it came and went, they were successful, they have issues yada, yada, yada. So does everyone. Nothing really happened of importance I thought.

  • seapossum Beckie Smith (@seapossum) reported

    @PrimeVideo Sorry... but it was awful. I didn't think the acting was good at all. The casting was way off. The story line was disjointed at best. In the end none of it made sense at all.

  • linda_sobel Linda Sobel (@linda_sobel) reported

    @PrimeVideo The worst film ever. #disappointed🙏🏻

  • stjohns1024 jd (@stjohns1024) reported

    @PrimeVideo As much as I love Lucy and admire the actors in this film, I had to turn if off halfway through because it was so boring and every scene was repeated. Terrible.

  • soggycheesefry 𝕋𝕙𝕖 𝔼𝕝𝕗 𝕨𝕚𝕥𝕙 𝕥𝕙𝕖 🎃 𝔼𝕒𝕣𝕣𝕚𝕟𝕘𝕤 (@soggycheesefry) reported

    @byLorettaHunt @PrimeVideo Her face also bothered me, so I did some article researching and all I could find to confirm was the mention of “makeup, contouring, and minimal prosthetics.” The movie was pretty good, and while Javier didn’t look like Desi, I couldn’t help but to keep watching for his charm.

  • Becky25159628 Becky (@Becky25159628) reported

    @PrimeVideo The Wonderful Mrs Maisel caused my FireStick to crash and now it will not work. You need to fix it.

  • dolan_yolanda yolanda Habacuc (@dolan_yolanda) reported

    @PrimeVideo Really awful!! Nicole’s acting was so forced as usual, ( she’s NOT a natural). And Bardem is too ugly to play the handsome Desi.

  • ProudPatriot46 ProudPatriot (@ProudPatriot46) reported

    @PrimeVideo Kidman has had a ton of work done. I remember when she looked normal and attractive.

  • gayewrosser gaye (@gayewrosser) reported

    @Benwe65 @Zierra28 @PrimeVideo Bardem WAS twice his age! Both of them were! That was my problem with the film!

  • VPNFO Mike Vaughn (@VPNFO) reported

    @PrimeVideo Watched all the way through, including the ending credits w/o falling asleep … that alone speaks volumes of the show’s quality.

  • SwampFox8 SwampFox (@SwampFox8) reported

    @deavon_paul @BTCBankers @PrimeVideo And women in the books make consistently bad decisions in their pride. Decisions that lead to the Tower splitting, 1/4 of all Aes Sedai being Black, and the Tower doing everything possible to make themselves ineffective. Jordan makes it clear men and women need to work together

  • SwampFox8 SwampFox (@SwampFox8) reported

    @deavon_paul @BTCBankers @PrimeVideo And women in the books make consistently bad decisions in their pride. Decisions that lead to the Tower splitting, 1/4 of all Aes Sedai being Black, and the Tower doing everything possible to make themselves ineffective. Jordan makes it clear Mena do women need to work together

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