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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Virginia Beach, VA 1
Denver, CO 5
Atlanta, GA 4
Sweetwater, TN 1
Hoddesdon, England 1
Austin, TX 4
Lucknow, UP 2
Grande Prairie, AB 1
Auray, Brittany 1
Charlotte, NC 2
Belleville, NJ 1
Toronto, ON 1
Canyon Lake, TX 1
London, England 6
Philadelphia, PA 3
Kigali, Kigali 1
Red Deer, AB 1
Perth, WA 4
Melbourne, VIC 4
Escondido, CA 1
Houston, TX 2
Mondovi, WI 1
Panama City Beach, FL 1
San Jose, CA 5
Milwaukee, WI 1
Towanda, PA 1
Paris, Île-de-France 5
South Lyon, MI 1
Bloomington, IN 1
Tucson, AZ 4
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • KiteSmiter
    KiteSmiter (@KiteSmiter) reported

    @PrimeVideo whatever update happened with the app with the live TV tab, it’s impossible to scroll past it to the other apps like Apple , paramount, just gets stuck on live tv and you must quit the app and search the show you want instead. Just FYI but pls fix thanks

  • toddyvonne
    Yvonne Todd (@toddyvonne) reported

    @amazon @movies_anywhere @PrimeVideo Amazon customer service is pretending that they are unaware of the syncing issue of Universal Studios movies purchased from Prime Video. They are telling customers to contact Movies Anywhere to resolve the issue. I’m cutting out the middle man

  • NoToRiOuSJT_48
    NoToRiOuSJT_48 (@NoToRiOuSJT_48) reported

    @Bgordo92 @NASCAR @PrimeVideo No problems here

  • ShaperoZach
    Zach Shapero (@ShaperoZach) reported

    @Bgordo92 @NASCAR @PrimeVideo I had no problems tonight. Sounds like an internet issue on your end.

  • RobsSportsShow
    Roberts Sports Show (@RobsSportsShow) reported

    @familybaptisttn @NASCAR @PrimeVideo That's a you problem, not a NASCAR prime problem. If streaming and it's blurry, that is an internet connection problem, you need to solve that not NASCAR.

  • Uncl3Bub
    Uncl3 Bub (@Uncl3Bub) reported

    @Bgordo92 @NASCAR @PrimeVideo No issues for me the entire race..

  • 3dwhit88
    Daniel W (@3dwhit88) reported

    @familybaptisttn @NASCAR @PrimeVideo No issues here. You need a better internet connection.

  • SeaHuggi
    Sean Huggins (@SeaHuggi) reported

    @Bgordo92 @NASCAR @PrimeVideo I had 0 issues. Maybe you’re stolen internet isn’t as good in your mom’s basement as you think it is.

  • wmfloyd43
    USNRET2007 (@wmfloyd43) reported

    @familybaptisttn @NASCAR @PrimeVideo Zero issues here.

  • SJvrooms
    STURDY CREATOR (@SJvrooms) reported

    @familybaptisttn @NASCAR @PrimeVideo Bro get better stuff. I have the lowest internet in my area and a great tv and I have no issues

  • LegendOfRobertK
    Robert Kennedy (@LegendOfRobertK) reported

    Why is it that I pay for ad free on @PrimeVideo yet I still get ads? Is the ad free payment broken?

  • Ceycey3498
    Ceyda🪐🪼 (@Ceycey3498) reported

    @offcampusonpv Ella and Belmont are so loved and have contributed so much to the show's viral success, so why do you constantly shove the other couple in our faces and do PR for them? You're wasting Ella and Belmont's hard work and alienating people by doing this. @PrimeVideo @offcampusonpv

  • Murph_IT
    ☘️ Murph ☘️ (@Murph_IT) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like an ID-10-T problem.

  • FlacoCafe
    Todd Brown (@FlacoCafe) reported

    @familybaptisttn @NASCAR @PrimeVideo You either have Internet issues or a crap TV.

  • BrandonCro96736
    Brandon Crotti/Steelers/Yankees/Lakers (@BrandonCro96736) reported

    @PrimeVideo we can't hear the Yankees game fix it

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