Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 8 |
| Madrid, Comunidad de Madrid | 6 |
| Chennai, TN | 6 |
| Hyderabad, TG | 6 |
| Pune, MH | 6 |
| Atlanta, GA | 5 |
| Mumbai, MH | 4 |
| Seattle, WA | 4 |
| Melbourne, VIC | 4 |
| Ashburn, VA | 3 |
| San Jose, CA | 3 |
| Indianapolis, IN | 3 |
| Houston, TX | 3 |
| Paris, Île-de-France | 3 |
| Minneapolis, MN | 3 |
| Miami, FL | 3 |
| Valencia, Comunitat Valenciana | 3 |
| New Delhi, NCT | 3 |
| Vancouver, BC | 3 |
| De Pere, WI | 2 |
| Tampa, FL | 2 |
| New York City, NY | 2 |
| Salt Lake City, UT | 2 |
| Peoria, AZ | 2 |
| St. Petersburg, FL | 2 |
| Chicago, IL | 2 |
| Sydney, NSW | 2 |
| Asheville, NC | 2 |
| Birmingham, AL | 2 |
| Monterrey, NLE | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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(((Stable Subgenius)))
(@tazandmurray) reported
@PrimeVideo @ExpanseOnPrime Yet the Fire TV box often acts like it's a broken P.O.S., Amazon clowns
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Kenny Hotz
(@kennyhotz) reported
@KHawtz @PrimeVideo Ya that's totally how things work
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Nick/RumBleYou ❤️
(@Dubbster) reported
@disneyplus why the f can't i connect to your services with all of my three devices? (Error 42). They're in the same gigabit wifi and connect with no problems to @netflix @PrimeVideo etc.
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don bittle
(@dcbittle) reported
@PrimeVideo Henry Blake's helicopter crash on MASH.
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Stonks Financial Advisor
(@stonksfinancial) reported
@PrimeVideo you have some of the worst UI I’ve experienced in the last 5 years.
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Ian Hammond
(@iphammond) reported
@PrimeVideo I'm still trying to access my account but can't pass two step verification as I have moved country and don't have my old phone number. Trying to call number to call from overseas but still not working
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Audrey Manasterski🇨🇦😷
(@AudreyManaster2) reported
@PrimeVideo @thewildsonprime It’s just another year, that you have to deal with the same issues.
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Johnny G
(@JohnnyGAcoustic) reported
@PrimeVideo I need help connecting a channel to my Prime account, how can I do this. The website is not helpful at all.
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Ionian Blue
(@Ionian_Blue) reported
@PrimeVideo Customer service says the only way NOT to use my gift card for a movie is to have them lock my gift card for a week. It used to be an option where I could uncheck a box. Now it's automatic or nothing. Please fix this. @amazon
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Doug BoBo Brozek
(@brozeksales) reported
@PrimeVideo MASH, news of Radar dying in a plane crash on his way home.
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Scott D. Bluebond
(@SBluebond) reported
@PrimeVideo can someone DM me about a problem I am having with closed captioning your content on my Sony TV?
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Kerfuffle
(@BusyKerfuffling) reported
@PrimeVideo Deleted my Prime account and haven’t noticed any difference. Regarding Amazon in general. It’s not the same company it was in the 1990s. The quality and service just isn’t there. You should get back to basics.
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Barnabas Frid
(@frid_barnabas) reported
@PrimeVideo Dallas looks just terrible. It’s grainy and blurry and it’s not my internet. The commercials look great however
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Katie Kennedy
(@katekat109) reported
I really WANT to like @paramountplus... But it buffers WAY too much. Don't have the problem with @PrimeVideo or @netflix #notmyinternetconnection #alsocommercialsstink #NCISBingewatch
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♥Jennii♥
(@Jennifermacdo12) reported
@hayu_uk It's not on @PrimeVideo yet again another day another issue. Can someone please escalate this as an ongoing complaint