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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Puebla, PUE 1
Challans, Pays de la Loire 1
Paris, Île-de-France 10
Palma, Balearic Islands 1
Bourges, Centre 1
Sunderland, England 1
Besançon, Bourgogne-Franche-Comté 1
Brest, Brittany 1
Aix-en-Provence, Provence-Alpes-Côte d'Azur 1
Melbourne, VIC 2
Chhindwāra, MP 1
Stoke-on-Trent, England 1
Brussels, Brussels Capital 1
Berlin, Berlin 1
Renningen, Baden-Württemberg 1
Reading, England 2
Juárez, CHH 1
Ontario, CA 1
Changé, Pays de la Loire 1
Ciudad Jardín, MEX 1
Brisbane, QLD 1
Montigny-lès-Cormeilles, Île-de-France 1
Fréjus, Provence-Alpes-Côte d'Azur 1
Campinas, SP 1
Montpellier, Occitanie 1
Vilanova de Sau, Catalonia 1
Toulon, Provence-Alpes-Côte d'Azur 1
Sydney, NSW 1
Köln, NRW 1
London, England 5
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • IamCheesin
    I am Cheesin (@IamCheesin) reported

    @AmazonMGMStudio @PrimeVideo looks terrible, bad acting all around

  • Vojtak42
    Vojtak (@Vojtak42) reported

    @SaveStargate198 @PrimeVideo Let's troubleshoot. Did the issue happen coincidentally just after Amazon announced they canceled Chappa'ai? PS seems like another hashtag got blacklisted.

  • jamaladan192359
    jamal adnan (@jamaladan192359) reported

    @PrimeVideo it had the worst story line 😭😭😭but nyc acting.

  • Marianasm23
    ➳ Mariana ॐ (@Marianasm23) reported

    See you at work tomorrow! @PrimeVideo

  • _JAW1973_
    Leon Krekels (@_JAW1973_) reported

    @primemovies The worst Use of Silence is @AmazonMGMStudio and @PrimeVideo ignoring a Giant Fanbase for almost 2 Months, Thought You were better than that #SaveStargate

  • zentex
    zentex (@zentex) reported

    @PrimeVideo That's an awful lotta HIDDEN REPLIES ya got here

  • theraajvarma
    Raaj Varma 🇮🇳 (@theraajvarma) reported

    @PrimeVideo hello, I am not able to login in d prime video slate account. Need help

  • gingersgotgrace
    Caroline Cain (@gingersgotgrace) reported

    @amazon @PrimeVideo Professor T season 5 episode 3 and 4. You can not hear any dialogue. Music yes. But no audio when the characters are talking. I’m watching on the masterpiece app through prime video. Please help! @AmazonHelp

  • dhmckeown
    twaddle and tosh (@dhmckeown) reported

    @PrimeVideo What's the deal with this new movie Survive? There's 1 audio track, English, 1 subtitle track english cc, but around half way, its all in French. Every time someone speaks it shows up like "cassie speaks french". This doesn't help. Where's the proper subtitles?

  • AllTooNoisy
    CommonSense? (@AllTooNoisy) reported

    @PrimeVideo please could you help?

  • theHauteMesh
    Ellie Moore (@theHauteMesh) reported

    These @VansWarpedTour between set interviews on @PrimeVideo are awful

  • JohnAnders39848
    John Anderson (@JohnAnders39848) reported

    @Jules5RunCO @PrimeVideo This guy has mental issues

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @Web3iad_ @PrimeVideo @Web3iad_ Hello! Thanks for reaching out to us today. We're sorry to hear you've been unable to contact us via chat. For security purposes, we don't have account or order access over social media. So we can best assist, would you tell us more about the issue you're experiencing that's caused you to contact support? We'll do our best to help. -Jane

  • Raanjo1
    RachelJo (@Raanjo1) reported

    @PrimeVideo I love Tolkien, but this isn't even remotely like his works which is why I don't bother watching it. Martin Gero's new show, in contrast, is going to be authentic Stargate & he has original writers & producers on board to bring fans the high quality work we want! #SaveStargate

  • danni_meddin
    martin carter (@danni_meddin) reported

    I literally signed up to @PrimeVideo just for this show, only to find later seasons aren't included and cost extra. On top of that, I'm getting around 6 ads per episode. At that point, it's hard to blame people for looking elsewhere, even with slightly worse picture quality.

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