Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Phoenix, AZ | 13 |
| Chicago, IL | 10 |
| Atlanta, GA | 9 |
| Los Angeles, CA | 8 |
| Ashburn, VA | 8 |
| Houston, TX | 8 |
| Portland, OR | 8 |
| San Jose, CA | 8 |
| Minneapolis, MN | 7 |
| New York City, NY | 7 |
| Denver, CO | 7 |
| Sydney, NSW | 6 |
| Indianapolis, IN | 6 |
| Orlando, FL | 5 |
| Birmingham, AL | 5 |
| Seattle, WA | 5 |
| Omaha, NE | 4 |
| Miami, FL | 4 |
| Milwaukee, WI | 4 |
| Las Vegas, NV | 4 |
| Dallas, TX | 4 |
| Austin, TX | 3 |
| Bengaluru, KA | 3 |
| Carlsbad, CA | 3 |
| Katy, TX | 3 |
| San Antonio, TX | 3 |
| Hyderabad, TG | 3 |
| St. Louis, MO | 3 |
| Kansas City, MO | 3 |
| Saint Paul, MN | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Edward Herrel
(@haskell420) reported
OK Twitter, need your help! Which horror show do I watch? #HalloweenEnds is now on @Peacock Over on @PrimeVideo is the start of NFL week 6: Chicago vs Washington Start w the game, then watch Halloween Ends? Or watch that & skip the game?
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calizephyr
(@calizephyr) reported
@NFLonPrime @PrimeVideo @EricClapton Fix the stream.
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Dewey Wise
(@drumdork1952) reported
@PrimeVideo need to stream that TNF better ! It’s awful on delay blue circle tonight !
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jim
(@j7rollo) reported
@PrimeVideo Hopefully you have already or will soon address the poor stream quality of your Thursday football games. It needs to improve quickly.
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JGFerreira23
(@JGFerreira23) reported
@PrimeVideo @LOTRonPrime Tolkien States claims to preserve Tolkien's work while allowing the producers to make various mistakes in the series. And on top of that lives disdaining JP's work. This company is very hypocritical.
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JL
(@bankrolljayl) reported
Yoo @PrimeVideo this quality ain’t hittin tonight for TNF fix it
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samcity8
(@samcity81) reported
@TheSpaceshipper Yes but what about @appletvplus @primevideo, they have a lot of money and will work with Scott free. 2 strong possibilities and there are also other networks who could be interested. RBW is getting more and more popular, this original IP has its chance to find a new home.
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Ruggy.hbar
(@ron_odo) reported
@PrimeVideo You guys have the worst video experience as of late. Even the football game is unwatchable. Wtf?!
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Binary User
(@VPNGroupie) reported
My f-duking internet don't let me watch the #TNFonPrime in @PrimeVideo😭 Random problems when you stream sports instead watch the game in TV. 🥲😑😓
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ChristPuncher
(@sliggo89) reported
@JeffBezos Another Thursday and another unwatchable stream from @PrimeVideo constant freezing and sound issues. Being forced to just turn off the tv and do something else. Amazon tech support has been equally disappointing every week. @NFL your fans deserved better than this.
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Beau Fadeesnuts
(@bofayungsavage) reported
Fix your dogshit app so I can watch your dogshit game @PrimeVideo
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Aaron
(@oules278) reported
@NFLonPrime @PrimeVideo @EricClapton The video quality is terrible. Every week it's something. If this is the way you handle things, i pray you don't get the streaming rights. It's unwatchable.
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middleClassRebel
(@sam_shiva2) reported
@PrimeVideo the new firestick interface rolled out a few months ago looks amazing. But it’s completely unusable. It hangs, reboots, shows me all the shows I don’t want and I can’t find what I want. Can you just revert back to the old interface we were using last year? It’s more usable.
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Mike Brittain💎🚀🌙
(@AxtionMikeb) reported
@PrimeVideo sucks. The quality is ****. I can’t believe people pay for this ****. #wasteofmoney
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Billy O
(@BillyOceanspray) reported
Once again the stream on @PrimeVideo for TNF is absolutely trash. How has this not been fixed yet? It's not a user issue, it's a supplier issue. Fix it.