Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 13
Chicago, IL 10
Atlanta, GA 9
Los Angeles, CA 8
Ashburn, VA 8
Houston, TX 8
Portland, OR 8
San Jose, CA 8
Minneapolis, MN 7
New York City, NY 7
Denver, CO 7
Sydney, NSW 6
Indianapolis, IN 6
Orlando, FL 5
Birmingham, AL 5
Seattle, WA 5
Omaha, NE 4
Miami, FL 4
Milwaukee, WI 4
Las Vegas, NV 4
Dallas, TX 4
Austin, TX 3
Bengaluru, KA 3
Carlsbad, CA 3
Katy, TX 3
San Antonio, TX 3
Hyderabad, TG 3
St. Louis, MO 3
Kansas City, MO 3
Saint Paul, MN 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • haskell420 Edward Herrel (@haskell420) reported

    OK Twitter, need your help! Which horror show do I watch? #HalloweenEnds is now on @Peacock Over on @PrimeVideo is the start of NFL week 6: Chicago vs Washington Start w the game, then watch Halloween Ends? Or watch that & skip the game?

  • calizephyr calizephyr (@calizephyr) reported

    @NFLonPrime @PrimeVideo @EricClapton Fix the stream.

  • drumdork1952 Dewey Wise (@drumdork1952) reported

    @PrimeVideo need to stream that TNF better ! It’s awful on delay blue circle tonight !

  • j7rollo jim (@j7rollo) reported

    @PrimeVideo Hopefully you have already or will soon address the poor stream quality of your Thursday football games. It needs to improve quickly.

  • JGFerreira23 JGFerreira23 (@JGFerreira23) reported

    @PrimeVideo @LOTRonPrime Tolkien States claims to preserve Tolkien's work while allowing the producers to make various mistakes in the series. And on top of that lives disdaining JP's work. This company is very hypocritical.

  • bankrolljayl JL (@bankrolljayl) reported

    Yoo @PrimeVideo this quality ain’t hittin tonight for TNF fix it

  • samcity81 samcity8 (@samcity81) reported

    @TheSpaceshipper Yes but what about @appletvplus @primevideo, they have a lot of money and will work with Scott free. 2 strong possibilities and there are also other networks who could be interested. RBW is getting more and more popular, this original IP has its chance to find a new home.

  • ron_odo Ruggy.hbar (@ron_odo) reported

    @PrimeVideo You guys have the worst video experience as of late. Even the football game is unwatchable. Wtf?!

  • VPNGroupie Binary User (@VPNGroupie) reported

    My f-duking internet don't let me watch the #TNFonPrime in @PrimeVideo😭 Random problems when you stream sports instead watch the game in TV. 🥲😑😓

  • sliggo89 ChristPuncher (@sliggo89) reported

    @JeffBezos Another Thursday and another unwatchable stream from @PrimeVideo constant freezing and sound issues. Being forced to just turn off the tv and do something else. Amazon tech support has been equally disappointing every week. @NFL your fans deserved better than this.

  • bofayungsavage Beau Fadeesnuts (@bofayungsavage) reported

    Fix your dogshit app so I can watch your dogshit game @PrimeVideo

  • oules278 Aaron (@oules278) reported

    @NFLonPrime @PrimeVideo @EricClapton The video quality is terrible. Every week it's something. If this is the way you handle things, i pray you don't get the streaming rights. It's unwatchable.

  • sam_shiva2 middleClassRebel (@sam_shiva2) reported

    @PrimeVideo the new firestick interface rolled out a few months ago looks amazing. But it’s completely unusable. It hangs, reboots, shows me all the shows I don’t want and I can’t find what I want. Can you just revert back to the old interface we were using last year? It’s more usable.

  • AxtionMikeb Mike Brittain💎🚀🌙 (@AxtionMikeb) reported

    @PrimeVideo sucks. The quality is ****. I can’t believe people pay for this ****. #wasteofmoney

  • BillyOceanspray Billy O (@BillyOceanspray) reported

    Once again the stream on @PrimeVideo for TNF is absolutely trash. How has this not been fixed yet? It's not a user issue, it's a supplier issue. Fix it.

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