Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 8
Atlanta, GA 7
Phoenix, AZ 7
Portland, OR 6
Chicago, IL 5
Minneapolis, MN 5
London, England 4
San Jose, CA 3
Omaha, NE 3
Orlando, FL 3
Miami, FL 3
Brisbane, QLD 3
Buena Park, CA 3
Ashburn, VA 3
Indianapolis, IN 2
Madison, WI 2
Hyderabad, TG 2
Napa, CA 2
Perth, WA 2
St. Louis, MO 2
Dallas, TX 2
Birmingham, AL 2
Vancouver, BC 2
Denver, CO 2
Boise, ID 2
Seattle, WA 2
Rockledge, FL 2
Needham, MA 2
Columbus, OH 2
Houston, TX 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • dragonlou2 Dragonlou (@dragonlou2) reported

    Hey @PrimeVideo when I click on the Prime Icon, I just get a blue screen. Netflix, YouTube, et al are working. Is there a problem in Alberta? Suggestions to fix it?

  • thelastuid Lorax Agrivane (@thelastuid) reported

    The subtitles on @PrimeVideo are bad. They include dozens of errors in a single half hour episode of a show like "Are You Being Served?" (which also needs warnings on the three episodes with characters in black face and a Mature rating in general, it's not safe for families).

  • thegreatmosey Mosey ☄️ (@thegreatmosey) reported

    @Bosko_DePompo @PrimeVideo I wasn't, I was looking at the same public advert as you were, and responding to your ugly public comment with my public comment. You seem awful defensive for someone who claims they don't care.

  • BillKolb78 Bill Kolbenschlag (@BillKolb78) reported

    @PrimeVideo Second season is terrible.

  • VictorS89054639 Victor Sanders (@VictorS89054639) reported

    @PrimeVideo hi. I’m trying to email you a complaint but the email isn’t accepting incoming emails and the live chat agent keeps disconnecting.. can anyone help at all please ?

  • talesofaprinny Prinny (@talesofaprinny) reported

    @brndnren @Xbox @PrimeVideo I didn’t fully watch it on Roku was just comparing it against the Xbox version but didn’t. See any glaring issues with it. Xbox tho… I think the application is just bad in general anyways.

  • Kristoffyeleni1 Kristoffyelenich (@Kristoffyeleni1) reported

    @PrimeVideo Legitimately nobody is gonna be talking about it. Nice waste of money though. The losses will help you avoid taxes.

  • ToronjaSnow Lepicia of Argentina I (@ToronjaSnow) reported

    @PrimeVideo hey guys I need help! I can’t log in :(

  • JaraScript Nico Jara (@JaraScript) reported

    @PrimeVideo my sub is not working since yesterday 😩 what can I do?

  • banoramic ً (@banoramic) reported

    WHY ******** I JUST WAITED ALL THAT ******* BUFFERING JUST FOR AMBER ALERT TO **** EGERYRHING UP **** YOU @PrimeVideo FIX YOYR ******* ****

  • arla_stan arla | Don’t Go Yet 🌺 (@arla_stan) reported

    @shawncamila94 @Cinderella @PrimeVideo no 😭 because I’m leaving after work to go camping Friday. I might just take the day off now :/

  • BenGraceMusic Ben is curating an online music festival/telethon (@BenGraceMusic) reported from Mount Helix, California

    Wow. S2 E4 of @MakingtheCutTV on @PrimeVideo was SUCH a waste of time. Why would you spend a whole episode highlighting the two worst designers in the show? Don’t do that again pls

  • StainLunar Lunar Stain (@StainLunar) reported

    @PrimeVideo These movies were terrible.

  • ThameemTweets Thameem (@ThameemTweets) reported

    @PrimeVideo #GodzillavsKong Check out the Audio quality, it really sucks! Unable to hear anything except the bgm!

  • neldonal dav!d 🇫🇲 (@neldonal) reported

    @delafez @Ron68651947 @PrimeVideo Ugh I know exactly what you mean like when there are so many amateur artists trying to push their art work or poetry. Like vast majority are mediocre and that’s fine! Nobody wants to see it and that’s how it should be

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