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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Memphis, TN 1
Plainview, AR 1
Lakewood, NJ 1
Washington, D.C., DC 2
Houston, TX 2
Sherwood, OR 1
San Jose, CA 3
Township of Evan, KS 9
Sacramento, CA 2
Kokomo, IN 1
Ellicott City, MD 1
Minneapolis, MN 4
Edinburgh, Scotland 2
Kingston, PA 1
Berlin, Berlin 1
League City, TX 2
Gallatin, TN 1
Hendersonville, NC 2
Montlouis-sur-Loire, Centre 1
Newington, CT 1
San Luis Obispo, CA 1
Oceanside, CA 1
Menlo Park, CA 1
Vancouver, BC 2
Kernersville, NC 1
Roseville, MN 2
Cocoa, FL 1
Asheville, NC 1
Lebanon, NJ 1
Mankato, MN 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • joniandpeter
    joniandpeter (@joniandpeter) reported

    @therealKripke Goddammit Eric Kripke. You are the worst toxic relationship I’ve ever had. I know you’re just gonna break my heart over and over again, yet I keep coming back for more. I’m gonna need therapy after this ******* season. #TheBoys #SPNFamily #PrimeVideo

  • imjustnosy133
    ATM (@imjustnosy133) reported

    @PrimeVideo please help!

  • Catbird70353124
    Catbird (@Catbird70353124) reported

    @wbbmayer Just wish they were on another network/streaming service. PRIME is horrible. The audio and video are not synced. The video cuts out alot and I have to reboot. I don't have these issues with other media.@PrimeVideo fix it!

  • MorningJoeFan
    NoMorningJoeFan 🇺🇸 (@MorningJoeFan) reported

    @PrimeVideo @TheMasters @SportsonPrime Hire somebody competent to fix your sound!

  • Y45HU
    Ash (@Y45HU) reported

    @sambbury The biggest studio hiring four people to work on their popular show @PrimeVideo

  • catofschrodingy
    Schrodinger's Cat (@catofschrodingy) reported

    Worst hero ever Joe Turner #Condor #primevideo

  • MAHEK_SHAH__
    Mahek Shah (@MAHEK_SHAH__) reported

    @PrimeVideo @JioHotstar worst ever OTT platforms ever cause what do you mean I payed for your subscription and I still gotta watch those freaking advertisements and rent movies??? Like and then you all have the audacity to say “upgrade” for not watching stuff without adds?

  • Scottishcelts
    scottish celts (@Scottishcelts) reported

    @GoToThePictures @InvincibleHQ @PrimeVideo Amazon prime is the worst plattform going. Try rewinding immediately after an ad break and bang more ads. Never mind if you have a new firstick and turns of no matter what after pausing for 30 secs.

  • ShreyaVerm93821
    Shreya Verma (@ShreyaVerm93821) reported

    @PrimeVideo Accidentally subscribed on Prime Video while trying to access Anime Times. Haven’t watched anything, but I’m unable to cancel or get a refund. It’s also asking for additional payment. Please help me cancel this subscription and process a refund ASAP.

  • Jacquesdrums1
    James Jay (@Jacquesdrums1) reported

    @GoToThePictures @PrimeVideo So many streaming services do this. It’s awful and unacceptable!!

  • DHiddenTruth
    TheTruth (@DHiddenTruth) reported

    @PrimeVideo Why can't prone video work with VPN.? Other video app allow it except prone video. Ypu people really need to work on this.

  • NathanLC78
    Nathan Chambers (@NathanLC78) reported

    @PrimeVideo The series was never good. This last season is the worst yet. Going out with a whimper.

  • KeyboardJunkie
    Clint  (@KeyboardJunkie) reported

    This news angers me to the very depths of my soul. You have no idea how badly I was left broken after #HaloTheSeries. I take lore seriously. And I treat the lore of my favorite franchises with absolute respect and love. If @amazon @PrimeVideo ruins #MassEffect for me… I just…

  • TimothyForsman
    timothy forsman (@TimothyForsman) reported

    @PrimeVideo why do netflix and prime have all of these shows with gay and trans characters? It’s gotten ridiculous. I think they just do it to have us argue and get distracted from real problems that exist

  • BadGuy_Zim
    👑BadGuy👑 (@BadGuy_Zim) reported

    Why is the audio for the #NFLDraft on @PrimeVideo so terrible? Billion dollar company and we cant get a good production.

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