Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 8 |
| Hyderabad, TG | 7 |
| Atlanta, GA | 6 |
| Madrid, Comunidad de Madrid | 6 |
| Chennai, TN | 6 |
| Pune, MH | 6 |
| Houston, TX | 4 |
| Mumbai, MH | 4 |
| Seattle, WA | 4 |
| Melbourne, VIC | 4 |
| Dallas, TX | 3 |
| Ashburn, VA | 3 |
| San Jose, CA | 3 |
| Indianapolis, IN | 3 |
| Paris, Île-de-France | 3 |
| Minneapolis, MN | 3 |
| Miami, FL | 3 |
| Valencia, Comunitat Valenciana | 3 |
| New Delhi, NCT | 3 |
| Vancouver, BC | 3 |
| Adelaide, SA | 2 |
| Lake Zurich, IL | 2 |
| De Pere, WI | 2 |
| Tampa, FL | 2 |
| New York City, NY | 2 |
| Salt Lake City, UT | 2 |
| Peoria, AZ | 2 |
| St. Petersburg, FL | 2 |
| Chicago, IL | 2 |
| Sydney, NSW | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Stu Hammer
(@stuhammer_) reported
Audio sync issues now for @PrimeVideo. Only way to go is up. #TNF
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RYaus
(@r_yaus) reported
@PrimeVideo @NFLonPrime The video is terrible..can we go back to watching this on the NFL network
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Linster!
(@Linster55) reported
@EddieTrunk @PrimeVideo The surfing issue ruins it....not watching
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Shannon Lutz
(@shananigan4803) reported
@PrimeVideo @chargers @Chiefs The streaming has been awful for me.
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Shaidez
(@shaidezc) reported
@PrimeVideo hopefully you make some halftime adjustments and fix TNF cause it looks horrible
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PHAEDRA
(@phaedraco) reported
@BryanZorn @PrimeVideo Actually, it works better on the built-in app on TV, too. May be a problem on Roku?
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Ronnie Coulam
(@pdxrhc23) reported
@JeffBezos @PrimeVideo y’all should figure out your Thursday night football video quality. Video and sound don’t match… again
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Flyover Zone Patriot 🇺🇸
(@SharkeyTim) reported
Hey, @PrimeVideo, if your picture quality is going to be as bad as it was during that first half, I hope you don’t get any more @nfl games ever. PS we have fast cable Internet here with 400+ mb speed, so I doubt my connection is the problem. #LACvsKC
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GOTA
(@GOTAlee) reported
@PrimeVideo @chargers @Chiefs Can you fix the quality of the picture? I renew Prime in 19 days. Give me a reason to do it because this game is unwatchable at 360p
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Patrick Purcell
(@macroomboy) reported
@PrimeVideo Gigabit Service, on a hard wired Nvidia Shield, no one else in the house, WTF is with the buffering, picture quality, I almost adjusted the "cats ears"
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Joe Hermitt
(@JoeHermitt) reported
Is it just me or is the picture quality on #TNF awful? Appears flat and dark, not a good look. @PrimeVideo
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Rachel Rodriguez
(@ratchy_rach) reported
The video qualify on @PrimeVideo for the NFL game is so awful 😭😭😭
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Ella🎭WNY
(@NavyMom623) reported
@NFLonPrime @PrimeVideo You're picture quality sucks! It looks like I'm watching a game from 1980!
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TW
(@Tylow237) reported
@e_livingston430 @PrimeVideo With the amount of money Amazon has this shouldn't be an issue.
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Jordan Ŧ 🌵
(@jaybraz22) reported
@MateoNoMayo @ttuninteytwo @PrimeVideo Same I have had no issues…
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