Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 8
Madrid, Comunidad de Madrid 6
Chennai, TN 6
Hyderabad, TG 6
Pune, MH 6
Atlanta, GA 5
Mumbai, MH 4
Seattle, WA 4
Melbourne, VIC 4
Indianapolis, IN 3
Houston, TX 3
Paris, Île-de-France 3
Minneapolis, MN 3
Miami, FL 3
Valencia, Comunitat Valenciana 3
New Delhi, NCT 3
Vancouver, BC 3
Tampa, FL 2
New York City, NY 2
Salt Lake City, UT 2
Peoria, AZ 2
St. Petersburg, FL 2
Chicago, IL 2
Sydney, NSW 2
Asheville, NC 2
Birmingham, AL 2
Monterrey, NLE 2
Dewsbury, England 2
Phoenix, AZ 2
Long Beach, CA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • GorbachevTrev Trev Gorbachev (@GorbachevTrev) reported

    @Netflix, following your price increase announcement (that too sent early in the morning... Who does that?!?) I'll be quitting Netflix in favour of @PrimeVideo Your price increases are too frequent, and frankly, not worth the trouble.

  • TDrobota TDrobota (@TDrobota) reported

    @PrimeVideo my account is blocked and I need some assistance. Calling you is not working :) @AmazonHelp

  • seriousstats Thom Baguley (@seriousstats) reported

    Why is @PrimeVideo promoting the work of anti-semitic conspiracy theorist David Icke to me?

  • Mahidhar_Maahi Mahidhar G (@Mahidhar_Maahi) reported

    @PrimeVideoIN @PrimeVideo can you look in to this, when we can expect the fix for this. Kindly respond.

  • KodiakActual KUZ (@KodiakActual) reported

    Terrible.... literally terrible.... #HunterHunter is the most predictable movie in the history of cinema! Is it possible to get my money from @PrimeVideo back?!!!

  • ShayStonexxx ShayStonexxx (@ShayStonexxx) reported

    @PrimeVideo you have to do better. Lately your performance has been absolute ****. Y’all basically created the platform that all other streaming services run on. Fix your ****! No excuses!

  • mikekaras mike karas (@mikekaras) reported

    @PrimeVideo freezes the TV and even unusable after factory reset. Cool. Great. Awesome.

  • xccoaster Thomas Kilber (@xccoaster) reported

    @PrimeVideo why do you have an interface that is so hard to navigate it's almost unusable?

  • AfricanKhaIeesi Amina⁷ (@AfricanKhaIeesi) reported

    Please fix this ugly interface I’m begging. It shouldn’t be this annoying to rewind or forward. @PrimeVideo

  • porlmurf Murph (@porlmurf) reported

    @PrimeVideo hi, any issues in UK? Can't watch anything. Can select the programme but blank screen.

  • mi_la_re_sol Miho (@mi_la_re_sol) reported

    Hi @Foals! Weirdly, the audio of Rip Up The Road on @PrimeVideo is in mono! I already asked them to fix it but they probably have better things to do... Maybe you can have a look. Thanks!

  • thewildsfan m. | watch the wilds✨ (@thewildsfan) reported

    I want @PrimeVideo to let me choose an account icon. I would definitely have trouble choosing between the girls...

  • Pollys_Revenge Pollys_Revenge (@Pollys_Revenge) reported

    @PrimeVideo @primevideosport Is there a way to fix the brightness of a video? Several different shows/movies have been barely watchable because they are so dark. Its only on my phone tho, works fine on PC or TV. Brightness settings for my phone, even when at full, do not help

  • lamaswen L’aura (@lamaswen) reported

    @PrimeVideo can we just get @GoodGirlsRevolt back on and renewed? I know it’s been a long time, but the ladies really need this one. It’ll be good for your image. I promise. Just go ahead and fix the mistake. We all make mistakes. I understand and I will forgive you.

  • chxrlottehy charlotte (@chxrlottehy) reported

    @PrimeVideo You’ve got the 2014 ******* the Train under the description and title of the 2016 Gott. I spent 25 mins trying to work out where Emily Blunt was :)

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