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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Berlin, Berlin 2
League City, TX 2
Gallatin, TN 1
Hendersonville, NC 2
Montlouis-sur-Loire, Centre 1
Newington, CT 1
San Luis Obispo, CA 1
Oceanside, CA 1
Menlo Park, CA 1
Vancouver, BC 2
Kernersville, NC 1
Roseville, MN 2
Cocoa, FL 1
Asheville, NC 1
Lebanon, NJ 1
Mankato, MN 1
Tucson, AZ 3
Ottawa, ON 3
Dedham, MA 1
London, England 4
Melbourne, VIC 2
Plano, TX 1
Moscow, ID 1
Point Arena, CA 1
Peoria, AZ 1
Township of Evan, KS 7
Hillsboro, IL 1
Edmond, OK 1
Belleville, IL 1
Safety Harbor, FL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • DHiddenTruth
    TheTruth (@DHiddenTruth) reported

    @PrimeVideo Why can't prone video work with VPN.? Other video app allow it except prone video. Ypu people really need to work on this.

  • sickaqua
    s | hbh spoilers ! (@sickaqua) reported

    @Limoreaukisses @PrimeVideo @AmazonMGMStudio meanwhile the other show no one asked for gets green lit without any problems #nooticing

  • OfWonk
    Revenge of the Quack (@OfWonk) reported

    @PrimeVideo I feel like a better-written show would’ve involved a conversation where Soldier Boy was actually persuaded to work with Butcher based on the NEW INFORMATION that is being introduced here—which ABSOLUTELY SHOULD HAVE changed his mind Just a thought. 🤷🙄🤦

  • DHiddenTruth
    TheTruth (@DHiddenTruth) reported

    @PrimeVideo Why prime video can not work on VPN? Other video app does it except prime video. You people really need to work on this and allow it.

  • rainbow_geisha
    Mark-roh-wah-vay (@rainbow_geisha) reported

    I'm getting sick of the HDMI connection error when trying to watch prime. What a ridiculous error. It's the only streaming service that does it. @amazon @PrimeVideo

  • AAMV70716670
    Akneev (@AAMV70716670) reported

    @PrimeVideo "Unknown Visitor" - are you kidding? Stop wasting our money on *****ty movies. My dog has better acting skills than this! We want quality!

  • jdlookabaugh
    John Lookabaugh (@jdlookabaugh) reported

    @evie_ @PrimeVideo @paulgrellong You know that feeling when your stuck in traffic and waste an extra hour because some moron caused a crash? Well at least with that guy it wasn’t on purpose. This guy is deliberately taxing the time of millions of people with horrible writing. Bring on the AI writers.

  • saidurislam316
    Saidur Rahman (@saidurislam316) reported

    @beastgames @PrimeVideo I am in a lot of trouble, sir. Please give me $10k, please, then I would be very benefited, please, sir, please, sir 😞😞😞😞😞😞😞😞

  • CletusKasady69
    CletusKasady (@CletusKasady69) reported

    Considering they supposedly have a billionaire tech genius as their owner @PrimeVideo has the worst app and mobile app out their. It is slower than dog **** and always crashes

  • lord_mjmorrice
    Marty Morrice (@lord_mjmorrice) reported

    @PrimeVideo why im the living **** do you make it so hard to search and watch Invincible.... I've been trying in Sydney for 20 minutes to look it up. Fix your **** jesus..

  • rwbullet
    RWBullet (@rwbullet) reported

    @SportsonPrime @PrimeVideo Prime has been horrible for the masters. App continuous freezing, switched to paramount and no issues.

  • Er_Abhi_N
    Abhishek Yadav (@Er_Abhi_N) reported

    @PrimeVideo hello, just tell me, why is web series on prime videos is having so poor video quality,

  • LosShananiganz
    Shannon Davidson (@LosShananiganz) reported

    @PrimeVideo fix your streaming quality. Damn shows keep going grainy in the middle of a scene

  • Donte______
    10 🦁 / 100 🐏 (@Donte______) reported

    @Withmyflawsnall Its not just that the quality of the game on @PrimeVideo sucks! Lagging, slow resolution, constant disconnections, etc. The @NBA sells itself to the highest bidder week by week main reason I havent watched much bb all year 👎🏾

  • AydinNose
    Chaotic Harley (@AydinNose) reported

    @iamufohunter He ***** those girls Evil sick bastard @PrimeVideo you are the worst

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