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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Reading, England 2
Fréjus, Provence-Alpes-Côte d'Azur 1
Campinas, SP 1
Paris, Île-de-France 14
Montpellier, Occitanie 1
Vilanova de Sau, Catalonia 1
Toulon, Provence-Alpes-Côte d'Azur 1
Sydney, NSW 9
Köln, NRW 1
London, England 8
Liverpool, England 1
Washington, IN 1
Cergy, Île-de-France 1
Palaiseau, Île-de-France 1
Pessac, Nouvelle-Aquitaine 1
York, England 2
La Rochelle, Nouvelle-Aquitaine 1
Yuma, AZ 1
Gaillac, Occitanie 1
Hudson, FL 1
Mortagne-sur-Gironde, Nouvelle-Aquitaine 1
Workington, England 1
Warrington, England 1
Vivy, Pays de la Loire 1
Sarreguemines, ACAL 1
Bromley, England 1
Aberfeldy, Scotland 1
Melbourne, VIC 5
Birmingham, England 1
Cagnes-sur-Mer, Provence-Alpes-Côte d'Azur 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • leofolden
    leo folden (@leofolden) reported

    @PrimeVideo how dare you end us on #elle like this! If second season doesn’t come fast to know what happens I’m going to cause problems. What happens? I need answers! You ruined the 4th of July!

  • firejack007
    Firejack007 🇺🇸🇺🇦🇮🇱🇮🇷 (@firejack007) reported

    @PrimeVideo fix your *** prime video app. Not working at all. Also won't work in any browser from website. done all of the so called 'fixes'. update, clear cache, reboot, etc. windows 11.

  • SandyLender
    Sandy Lender (@SandyLender) reported

    @AmazonMGMStudio The moment I've been waiting for is the one where someone at @AmazonMGMStudio @PrimeVideo steps up to a microphone and says, "We apologize for the recent error, but we're reinstating the wildly popular Stargate IP with its broad audience." #SaveStargate

  • RussXB1
    Rusty (@RussXB1) reported

    @PrimeVideo She's cool in Reacher as a side character but I don't think It would work with her being the main. Hope it works out for her though.

  • MDhiara1770
    Maximus DM (@MDhiara1770) reported

    @AmazonMGMStudio @PrimeVideo Release the trailer already, why only drop posters? With just two weeks left until the release, this is the worst marketing yet from Amazon.

  • gabechou
    Gabe Chou (@gabechou) reported

    @MLCricket Wish we could’ve seen this record, but the stream is still down @willowtv @PrimeVideo please fix it, this is very poor form.

  • blankscientist
    One Swell Foop (@blankscientist) reported

    @PrimeVideo @amazon it's absolutely crazy that after two seasons of vox machina that I literally can't name a single character. The animation and everything is awesome, but the character development is actively terrible.

  • carloslondrez
    carlos (@carloslondrez) reported

    @ADPwebmaster @PrimeVideo I'm unable to switch this off on certain titles on TV app. Please fix!

  • JohnMummert1
    John Mummert (@JohnMummert1) reported

    @A_S12 @PrimeVideo @NASCAR Prime's problem is that they're overwhelmingly popular with the fan base. The sanctioning body doesn't care for things like that. In fact, because of the popularity, NASCAR's probably trying to figure out a way to take races away from Prime.

  • SimpMovies
    The Movie Simp (@SimpMovies) reported

    @PrimeVideo Give Ryan Hurst time to recover!! Replacing him in God of War after he got hurt on YOUR SET is an awful thing to do. AWFUL.

  • _de_Joe
    SNT Joseph (@_de_Joe) reported

    @PrimeVideo Please I lost the number the I used to open my account and I can’t sign in anymore please help me!!

  • namjooning111
    project hail dani (@namjooning111) reported

    @klourdess17 NOOO @PrimeVideo FIX THIS NOW

  • SiltStridersFTW
    SiltStridersFTW (@SiltStridersFTW) reported

    @A_S12 @PrimeVideo @NASCAR Amazon needs to buy out FOX's schedule FOX is god awful and we need better than that.

  • bindureybindu
    bindurao (@bindureybindu) reported

    @PrimeVideo hi team, I'm unable to purchase an annual plan in India. Can you help me? @AmazonHelp @amazonIN

  • LegacyofFrank
    Frank H (@LegacyofFrank) reported

    @RealBrittHughes @netflix Not the only one platform with the same problem. Hello @PrimeVideo

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