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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
DeWitt, MI 1
Betim, MG 1
Melbourne, VIC 2
Poplar, England 1
Lakeville, MN 1
Puebla, PUE 1
Challans, Pays de la Loire 1
Paris, Île-de-France 7
Palma, Balearic Islands 1
Bourges, Centre 1
Sunderland, England 1
Besançon, Bourgogne-Franche-Comté 1
Brest, Brittany 1
Aix-en-Provence, Provence-Alpes-Côte d'Azur 1
Chhindwāra, MP 1
Stoke-on-Trent, England 1
Brussels, Brussels Capital 1
Berlin, Berlin 1
Renningen, Baden-Württemberg 1
Reading, England 2
Juárez, CHH 1
Ontario, CA 1
Changé, Pays de la Loire 1
Ciudad Jardín, MEX 1
Brisbane, QLD 1
Montigny-lès-Cormeilles, Île-de-France 1
Fréjus, Provence-Alpes-Côte d'Azur 1
Campinas, SP 1
Montpellier, Occitanie 1
Vilanova de Sau, Catalonia 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • aniaacw
    ACW (@aniaacw) reported

    I’m watching Prime Video in English. The show is in English. The settings are in English. And then an ad starts… in Spanish. I’m not the one who needs to adapt. I’m tired of being force-fed a second language in my own living room. One country. One official language. English. Period. Full stop. @PrimeVideo — fix this. I don’t care what audience you catered to. I’m also paying a customer. #FAFO, #prime, #amazonprime

  • Couves5J
    Quintaconta (@Couves5J) reported

    @PrimeVideo No, LA arrives in ME, every location has LA demographics. Awful.

  • Alex_bristol87
    Alex (@Alex_bristol87) reported

    @StreamWithKev And yet we get. ******* AWFUL blu ray release @PrimeVideo WTF MAN! where’s the 3 part epic making of!

  • ThaHustleMan330
    Blackanos (@ThaHustleMan330) reported

    @PrimeVideo getting a weird green screen glitch on the app. What’s going on?

  • stargatejessie
    ECHOjessylyz (@stargatejessie) reported

    @AmazonMGMStudio can run but they cannot hide. We are here for the long haul. This is the power of fandom. Harness it for good, @PrimeVideo. We want to work with you to create something great, but it has to start with you saving you-know-what.

  • Kaff_007
    007 (@Kaff_007) reported

    @kingwizzy_10 @PrimeVideo Naa, didn’t spend a fortune on Oled tv just to watch movies in low quality on telegram with no dolby atmos

  • JohnAnders39848
    John Anderson (@JohnAnders39848) reported

    @Jules5RunCO @PrimeVideo This guy has mental issues

  • theHauteMesh
    Ellie Moore (@theHauteMesh) reported

    These @VansWarpedTour between set interviews on @PrimeVideo are awful. Train derailment into a chemical plant bad

  • Livingsbaby
    livinstone cashy (@Livingsbaby) reported

    @PrimeVideo @AmazonHelp what im i to do if im not getting help?

  • MIkukute57365
    Marvel / DC and other cinematic Movies (@MIkukute57365) reported

    @PrimeVideo I smell trouble 😡😡😡

  • Mister_Mav
    Mister Mav (@Mister_Mav) reported

    @AAW_Anime @PrimeVideo I'm glad they brought back more of the OG dub cast. My trouble is, the English writing for the new dubs is so true to the original, it feels stilted. Doesn't feel as natural as the old Funimation dubs.

  • Vishant_
    Vishant sugand (@Vishant_) reported

    @amazonIN @PrimeVideo dnt knw whether your apps are getting better or worst after every update & then no way to complain also

  • audhdhere
    . (@audhdhere) reported

    @PrimeVideoIN @PrimeVideo I have downloaded movie and it's all black with only voice is playing. I deleted the download and watched with internet and still all black screen. What's the issue???

  • nsnitishshukla7
    Nitish Shukla (@nsnitishshukla7) reported

    @airtelindia @PrimeVideo No solution of this complaint also. Worst service provider

  • T3rriClark
    🐢Slow & steady wins the race. (@T3rriClark) reported

    Awww, damn! I really loved Sterling Point! I love that @PrimeVideo is putting out quality YA content. Used to be @netflix was the go to, but their OG content has been suffering - especially within YA. Prime just needs to STICK with series & allow them to grow. SP & Off Campus win

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