Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Phoenix, AZ | 13 |
| Chicago, IL | 10 |
| Atlanta, GA | 8 |
| Los Angeles, CA | 8 |
| Ashburn, VA | 8 |
| Houston, TX | 8 |
| Portland, OR | 8 |
| San Jose, CA | 8 |
| Minneapolis, MN | 7 |
| New York City, NY | 7 |
| Denver, CO | 7 |
| Sydney, NSW | 6 |
| Indianapolis, IN | 6 |
| Birmingham, AL | 5 |
| Seattle, WA | 5 |
| Bengaluru, KA | 4 |
| Omaha, NE | 4 |
| Miami, FL | 4 |
| Milwaukee, WI | 4 |
| Las Vegas, NV | 4 |
| Dallas, TX | 4 |
| Orlando, FL | 4 |
| Carlsbad, CA | 3 |
| Katy, TX | 3 |
| San Antonio, TX | 3 |
| Hyderabad, TG | 3 |
| St. Louis, MO | 3 |
| Paris, Île-de-France | 3 |
| Kansas City, MO | 3 |
| Saint Paul, MN | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Charity Schmidt
(@CharityESchmidt) reported
Anyone else having problems watching @TheWalkingDead Dead at @PrimeVideo ?
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kris
(@krtphr) reported
@PrimeVideo we have an issue with your servers blacklisting our IP’s. None of your support reps are of any help, and our community is unable to stream any vids. We aren’t under a VPN - am I able to have these ip’s whitelisted ASAP?
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Jeff Abrahams
(@JeffAbrahams) reported
@PrimeVideo I watched half of Ashes (2021 film) last night for free, to watch the other half I have to now rent it for £3.99 Free yesterday Pay today. How does that work??
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AfricanBecky🇨🇦
(@Thebexxxxx) reported
@PrimeVideo I know Gossip Girl had the worst. They made their best character, Chuck Bass, a ******:(
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Dami
(@damiolug) reported
@PrimeVideo why don’t you guys have English dubs for your anime. So much content, but I don’t have energy to be reading subtitles. Fix Up!!!
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becky
(@IDontEvenWait) reported
Anyone else have a problem with prime video sound? @PrimeVideo
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David Opie
(@DavidOpie) reported
@RandyShulman @PrimeVideo It’s still worth watching I’d say, but there’s some different song choices and I felt like the pacing was a bit of an issue around the middle
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MovieNewsAssgeier
(@OdioPirot) reported
@PrimeVideo What is coming to Prime in October??? I can't find any sites that have this information. Please help me.
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Shauna
(@SilveryMoo_n) reported
@PrimeVideo No thanks looks awful.
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Matt Lee Newby
(@MattLeeNewby) reported
@vinegardog1 @farscape @PrimeVideo Definitely Sikozu (intelligent conversation) or Jool (fellow archaeologist). Definitely not Chiana - we'd end up in way too much trouble!
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Yass
(@yasscarter_) reported
@hazycakes @hayuhelps @PrimeVideo The dm from Hayu just says Amazon is having issues they are trying to solve. Nothing else has been updated
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Josh Burrill
(@JoshBurrill) reported
Hey @primevideo! We haven’t changed a thing but suddenly your app thinks were using a VPN. Can’t watch any videos because your algorithm is wrong. Please fix it!
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Bacup Boy
(@BacupBoird) reported
@PrimeVideo I keep having to reset the network on my Samsung smart TV to get Amazon Prime to work. Is there anything else I can do to make it work permanently ? Thanks
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uva 💌
(@needydust) reported
@rihanna @SavageXFenty @PrimeVideo you're even hotter when you work with miss Carpenter
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Vanessa
(@nessanin) reported
Hey @PrimeVideo, I live in Ireland and I’m trying to watch ‘David Brent: life on the road’ but it says it’s not available in my location. Seems wrong though, could you help with this pls?
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