Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 12
Los Angeles, CA 8
Portland, OR 8
Orlando, FL 7
Atlanta, GA 6
Minneapolis, MN 6
Seattle, WA 6
Chicago, IL 6
Omaha, NE 5
Denver, CO 5
Houston, TX 5
Ashburn, VA 5
Perth, WA 4
Miami, FL 4
Brisbane, QLD 4
Dallas, TX 4
Birmingham, AL 4
Sydney, NSW 4
New York City, NY 4
San Jose, CA 4
San Diego, CA 3
Queens, NY 3
Vancouver, BC 3
Buena Park, CA 3
Columbus, OH 3
Las Vegas, NV 3
Austin, TX 3
Napa, CA 2
Tampa, FL 2
Tallahassee, FL 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Brianers Brian (@Brianers) reported

    @LOTRonPrime @PrimeVideo Awful show,terrible writing, Nasty characters. Not Tolkien

  • LiberalDespot mym (@LiberalDespot) reported

    @PrimeVideo @LOTRonPrime Nothing was "revealed" - and as usual they took a very long time, via terrible dialogue, to not reveal it.

  • gfiorelli1 Gianluca Fiorelli (@gfiorelli1) reported

    @simmonet @iPullRank @lilyraynyc … constant flow of traffic. And also long tail conversions (this is how IMDB substantially work alongside with PrimeVideo)

  • Mrzip9886 Jeffery Wagner (@Mrzip9886) reported

    @PrimeVideo @RokuSupport @AmazonHelp My Prime Video app keeps crashing on my Roku Tv. It plays for about 30 seconds and then crashes to Roku Home Screen. No error codes given. Any help is appreciated. Have already tried deleting and reloading app.

  • Smokeymonstress Smokey 🥂🏴‍☠️ (GO S2 SPOILERS) (@Smokeymonstress) reported

    @_screenager @neilhimself Yup. Literally came on here to say how it makes no sense considering @PrimeVideo released the Wheel of Time NYCC sneak peek no problem. Why are Good Omens fans getting ripped off/being treated differently?

  • WillTRikerNL Will Riker (@WillTRikerNL) reported

    @LOTRonPrime @PrimeVideo Heroes will fall? How? Do we get a moonfall or cometstrike seeing a pyroclastic flow is brushed off as a somewhat strong summer breeze? Damn, this show has the worst writing ever.

  • Brianers Brian (@Brianers) reported

    @PrimeVideo @LOTRonPrime @NY_Comic_Con Not Tolkien. Bad script,bad acting,awful show. Poor Tolkien, shame on you

  • __ailime2 ємιℓια ♛ (@__ailime2) reported

    @PrimeVideo fix my starz tf

  • gnico559 George Nichols (@gnico559) reported

    @AMCPlus @PrimeVideo The website login will not load either. Terrible timing for something like this to happen. I guess the early bird doesn't always get the worm.

  • Fictional464 Fictional (@Fictional464) reported

    @hendersonbill31 @DarkHelmetRocks @PrimeVideo Can’t just drink from the sea mate, no like people have said before she was so broken from his lost that she buried it deep inside her like people do with grief and likely she hasn’t had the kid. Also if you believe celeborn being dead then that’s stupid no offence

  • WayfairGarbage theScurvyTurd (@WayfairGarbage) reported

    @Fictional464 @DarkHelmetRocks @PrimeVideo In every conceivable fashion, they are terrible.

  • gnico559 George Nichols (@gnico559) reported

    @AMCPlus The AMC+ Channel on Amazon @PrimeVideo doesn't show Episode 3 listed. I want to watch it but it isn't showing. Help! 😭

  • CatintheBurbs Cat (@CatintheBurbs) reported

    @STARZ @AMCPlus @PrimeVideo there is an outage. No new episodes are available through Amazon prime. Amazon is doing nothing about it!

  • PowerHouseG33 PowerHouseG (@PowerHouseG33) reported

    @PrimeVideo @mgmstudios @007 And it was an abomination , a terrible Bond , stuff thats all been done before and done far better

  • CatintheBurbs Cat (@CatintheBurbs) reported

    @PrimeVideo is there a technical issue. Your CS reps that are outsourced are truly not helpful.

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