Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 13
Chicago, IL 9
Los Angeles, CA 8
Portland, OR 8
Orlando, FL 7
Minneapolis, MN 7
Denver, CO 6
Seattle, WA 6
Houston, TX 6
Miami, FL 5
Las Vegas, NV 5
Atlanta, GA 5
Ashburn, VA 5
New York City, NY 5
San Jose, CA 5
Brisbane, QLD 4
Dallas, TX 4
Birmingham, AL 4
Sydney, NSW 4
Omaha, NE 4
Queens, NY 3
Vancouver, BC 3
Perth, WA 3
Buena Park, CA 3
Columbus, OH 3
Austin, TX 3
Carlsbad, CA 3
Katy, TX 3
San Antonio, TX 3
Milwaukee, WI 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • JermDeWalt Mrs. Doctor (@JermDeWalt) reported

    @PrimeVideo I heard that it's not as awful as the books, but still stink-o. Hard pass!

  • bmontiniman ArmorofGod4Me (@bmontiniman) reported

    @PrimeVideo How did Amazon get away with that logo ? How would you like to work for Amazon we've heard about the insane pressure tactics but haven't heard much about having a giant penis plastered across the trucks they drive & the shirts they where. That would be a deal breaker for me#N4ME

  • Nick55555938 Cup_of_Conservatism (@Nick55555938) reported

    @therealKripke @PrimeVideo Episode was awful.

  • WagesRobby Robby Wages (@WagesRobby) reported

    @PrimeVideo This dude is literally the worst actor alive

  • vidyadharP1 Vidyadhar Purandare (@vidyadharP1) reported

    @amazonIN @PrimeVideo you need to work on better customer service experience… There is no efficient mechanism designed to handle Fire TV / Fire stick related issues.

  • Jukantos Jukantos (@Jukantos) reported

    @PrimeVideo rather frustrating to preload Picard Season 2 for a lengthy trainride only to get an error DRM_SCHEME_NOT_SUPPORTED on the entire second half of the season. Did your DRM system change?? How do i avoid this in the future?

  • DavidKa45917342 El Sinko Makes Another List! (@DavidKa45917342) reported

    @PrimeVideo Watched this all the way through. Pretty awful. Seriously, not ONE even slightly happy moment in the entire season.

  • Walt_Lohmann Hope, Change, Joy 🇺🇸 (@Walt_Lohmann) reported

    @PrimeVideo Truly awful show.

  • Djclock4 Djclock (@Djclock4) reported

    @_____sdawg_____ @AlbicelesteTalk I've been waiting for it for a month. It's July 10. No trailer or anything. Help. @PrimeVideo

  • HaveCakeEat2 Hail Lobster (BMI 66.5) (@HaveCakeEat2) reported

    @PrimeVideo @prcowboys OK, so why cancel it then? You guys are awful. Uncancel Night Sky.

  • essjayen 🆂 (@essjayen) reported

    Season 4 of #TheBoysTV needs to be diabolically ****** up @PrimeVideo go work with the creators of @blackmirror for the next season

  • SickSide3 Sick Side (@SickSide3) reported

    Why is @PrimeVideo so ****? You put a movie on, and all it does is buffer ******* bullshit

  • YayForMatthew 🥛 (@YayForMatthew) reported

    @PrimeVideo So formulaic that it lost me after an episode and a half. And the fact that it was shot with hardly any lights didn’t help. I just didn’t find anything unique or breathtaking about it.

  • nomzdaname 'NoM iZ Da Name! (@nomzdaname) reported

    @hdreport @amazon @PrimeVideo you better fix this!

  • AMarti1968 Martie Martin (@AMarti1968) reported

    @CurrynHeyes @PrimeVideo Give him a break. He doesn’t know what fighting for your life is. He’s a little boy trying to work through the trauma of his voice dropping with his *****.

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