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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Newington, CT 1
San Luis Obispo, CA 1
Oceanside, CA 1
Menlo Park, CA 1
Vancouver, BC 2
Kernersville, NC 1
Roseville, MN 2
Hendersonville, NC 1
Cocoa, FL 1
Asheville, NC 1
Lebanon, NJ 1
Mankato, MN 1
Tucson, AZ 3
Ottawa, ON 3
Dedham, MA 1
London, England 4
Melbourne, VIC 2
Plano, TX 1
Moscow, ID 1
Point Arena, CA 1
Peoria, AZ 1
Township of Evan, KS 7
Hillsboro, IL 1
Edmond, OK 1
Belleville, IL 1
Safety Harbor, FL 1
City of Park Falls, WI 1
Tallahassee, FL 1
Helotes, TX 1
Miami, FL 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • anishtandon
    anish tandon (@anishtandon) reported

    @amazonIN @PrimeVideo @airtelindia I have a 1-year Airtel Xstream membership with my landline plan, but no movies are showing under included content—everything appears unavailable or paid. Please check my account and resolve this issue at the earliest.05624301018

  • Dearer181Deepak
    deepak parmar (@Dearer181Deepak) reported

    @Nupurkunia @PrimeVideo @hdfcsec Clear app cache, it will work

  • Fija101A
    Chidiebere (@Fija101A) reported

    @PrimeVideo She went from being d most positive to the worst now

  • CricFootTenCine
    Delightful Derek (@CricFootTenCine) reported

    @clayyytonbigsby Not only the content library, their UI, Ads everytime if you open live sports before beginning the stream even though u r a premium subscriber, Lag b/W Audio Video in Live Streaming Sports Content. @PrimeVideoIN @PrimeVideo was good now facing the same issue across all devices

  • queengina1974
    Regina Collins (@queengina1974) reported

    @NBAonPrime @PrimeVideo I have prime but wasn’t happy the picture quality was horrible for Knicks game.

  • NatalyaRuslan_
    Natalya Ruslan (@NatalyaRuslan_) reported

    @FrMiller @PrimeVideo Passing also on sure to be awful APPLE remake of remake Night of the Hunter ,with hideous and comically bad actor JavierBardem redoing ugly ham actor DeNiro's **** slanted characterization. There is only one , with Robert Mitchum and it's frightening and good.

  • Pumpkin1159
    Sad Clown Chair (@Pumpkin1159) reported

    @PrimeVideo Is it going to as terrible as the last one

  • melanie_mc58085
    Melanie McKee (@melanie_mc58085) reported

    @PrimeVideo One of the worst shows ever. Stupid storyline and constant foul language.

  • GxLxGL
    GxLxGL (@GxLxGL) reported

    @PrimeVideo Why are you movies being lumped into TV categories (Recently added TV, Top TV, etc) ? It's been like this for weeks now. Please, fix this!

  • joniandpeter
    joniandpeter (@joniandpeter) reported

    @therealKripke Goddammit Eric Kripke. You are the worst toxic relationship I’ve ever had. I know you’re just gonna break my heart over and over again, yet I keep coming back for more. I’m gonna need therapy after this ******* season. #TheBoys #SPNFamily #PrimeVideo

  • TomTheSpursDude
    TTSD (@TomTheSpursDude) reported

    @NBAonPrime @ReignofX_ @PrimeVideo I like the fact that he needs a horse to help him get away from Victor Wembanyama, why can’t he just do it with his own two legs? 😭😭😭

  • Venulikis
    Venus Çipilgöd feat Bella Poğaçagöd 🤭 (@Venulikis) reported

    @PrimeVideo why do your Turkey servers apply censorship in this series? We want to have what we paid for. Full videos without any restrictions.

  • dfischsucks
    Dfischsucks (@dfischsucks) reported

    @SportsonPrime @PrimeVideo These announcers are terrible.

  • evertonianscrud
    unlimited (@evertonianscrud) reported

    Am I the only one having difficulties paying for prime video? @PrimeVideo help😭

  • Joefanatic23
    Absolute Joey (@Joefanatic23) reported

    YO @PrimeVideo FIX YOUR DAMN APP , i'm trying to watch basketball

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