Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 8
Madrid, Comunidad de Madrid 7
Chennai, TN 6
Hyderabad, TG 6
Pune, MH 6
Seattle, WA 4
Melbourne, VIC 4
Saint Augustine, FL 3
Mumbai, MH 3
Minneapolis, MN 3
Atlanta, GA 3
Los Angeles, CA 3
Miami, FL 3
Valencia, Comunitat Valenciana 3
New Delhi, NCT 3
Vancouver, BC 3
Memphis, TN 2
Indianapolis, IN 2
Ashburn, VA 2
Roseville, CA 2
Wake Forest, NC 2
Toronto, ON 2
Milwaukee, WI 2
Edinburgh, Scotland 2
Manchester, England 2
San Diego, CA 2
Nashville, TN 2
New York City, NY 2
Frederick, MD 2
Paris, Île-de-France 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Hayward77 alicia (@Hayward77) reported

    @CBSThisMorning @PrimeVideo @DeborahAyorinde As a black person, why would I want to watch this? Don’t you guys get enough of trying to make black folks depressed and sad? This doesn’t help. It hurts.

  • bborgesbarreto bborgesbarreto (@bborgesbarreto) reported

    @JeffBezos owns trillions of dollars but can’t even get close to making a ******* decent platform for it’s streaming service, @PrimeVideo platform is the worst user experience one can have holy fck

  • CookJinnie Jinnie Cook (@CookJinnie) reported

    @PrimeVideo @JoshRadnor @CobieSmulders Tracy. If it had have been Robyn, things would have worked out the first time around. But since Ted was meant for heartbreak, Robyn was always meant to be by his side to support him and help him heal.

  • Jcaird2 Jcaird (@Jcaird2) reported

    Dear @PrimeVideo just watched ‘I care a lot’ - I would not be so cheap as to ask for my months subscription back, but if you have a nominated charity could you donate my April £7.99 fee to it please cos it was f*cking awful...

  • Jorginslabiin J'ork Jorginslabiin (@Jorginslabiin) reported

    @PacetimeGaming @PrimeVideo Yeah and it was ******* terrible. We finally take a step forwards and boom right back where we started. ********** was normal for thousands of years that doesn't make it good.

  • swimcoachrick3 Rick Harrison (@swimcoachrick3) reported

    @PrimeVideo please help. Your app does not work on my brand new Sony XDR 900. I’ve called customer service. They put in a ticket but no luck. Don’t you have experts for this type of thing?

  • Jorginslabiin J'ork Jorginslabiin (@Jorginslabiin) reported

    @heynowjesse @PacetimeGaming @PrimeVideo Work on your reading comprehension. It wasn't a comparison, it was an example of how "normal" doesn't mean good.

  • B687849 Dr Aalam (The Skin Doctor) (@B687849) reported

    @PrimeVideo Worst Experiance With Amazon Prime Video. There Are A Few Bollywood Movies Available Not All. 👎👎

  • CharlieRicker24 Charlie Ricker (@CharlieRicker24) reported

    @amazonnews @PrimeVideo Hopefully they weren't #Coming2America to work for Amazon or they'll be peeing in bottles.

  • cursysmurferica Elynn (@cursysmurferica) reported

    @PrimeVideo why is there no season 2 of Truth Seekers? It was great! Clever funny and interesting. Terrible idea to cancel. @simonpegg and Nick frost please continue the show!

  • TumiPhat Ke nna Tumi🥂 (@TumiPhat) reported

    @PrimeVideo @amazon HELP.

  • VamsiKr79757037 Vamsi Krishna (@VamsiKr79757037) reported

    @PrimeVideo ur search engine is very bad condition pls make sure it will work

  • countingstars christine stewart #Resist #VoteBlue #IBEW5 (@countingstars) reported

    @rebyj @LGUS @PrimeVideo Get a roku streaming stick $30.. Able to get all kind of apps I had the exact same problem with lg smart tv. It's not hulu's issue. It's the fact you can't get any apps other than what's already installed. Have a new Samsung we'll see in a couple yrs with new apps

  • swimcoachrick3 Rick Harrison (@swimcoachrick3) reported

    @AmazonHelp @PrimeVideo please help. Your app does not work on my brand new Sony XDR 900. I’ve called customer service. They put in a ticket but no luck. Don’t you have experts for this type of thing? This is ridiculous.

  • lipaperrys N (@lipaperrys) reported

    okay but why do all group watch features suck on all websites.. i don’t get how it ***** up. FIX YA **** @disneyplus @PrimeVideo :)

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