Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 7
San Jose, CA 7
Seattle, WA 6
Minneapolis, MN 6
Atlanta, GA 6
Bengaluru, KA 5
Houston, TX 5
Portland, OR 4
San Antonio, TX 4
Dallas, TX 4
Wake Forest, NC 4
Salt Lake City, UT 4
Denver, CO 4
Los Angeles, CA 4
Phoenix, AZ 4
Ashburn, VA 4
Vancouver, BC 4
New York City, NY 4
Las Vegas, NV 4
Indianapolis, IN 4
Melbourne, VIC 4
Chennai, TN 3
San Diego, CA 3
Tampa, FL 3
Frederick, MD 3
Toronto, ON 3
Nashville, TN 3
Birmingham, AL 3
Peoria, AZ 3
Delhi, NCT 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • ProdigyPat513 Patrick Murphy (@ProdigyPat513) reported

    Idk.. maybe @PrimeVideo picking up TNF was a good idea. Camera quality is dope asf. Camera crew seems on point. We bout to hit 2nd qtr but we'll see how the rest goes #NFL #TNFonPrime #LACvsKC

  • dinojagger Dino Jagger III (@dinojagger) reported from Chandler, Arizona

    Yo @NFL y’all better get talk to @PrimeVideo about this trash stream quality

  • Owed_Nothing DeFi Astronaut 🚀🌛💫 (@Owed_Nothing) reported from South Lancaster, Massachusetts

    @PrimeVideo this is the worst Thursday night football experience ever… Can we just watch the game without this crap. #tnfdudeperfectisterrible

  • pwash86 Pat Washington (@pwash86) reported

    Stream quality definitely leaves a lot to be desired @NFL @PrimeVideo

  • Brice_Butler Brice Butler 🌖 (@Brice_Butler) reported

    @PrimeVideo can we please fix this horrible rewind/fast forward feature??? It takes wayyyy to long to get to a specific mark of a show!! We gottta fix this!

  • JayBartus1 jay bartus (@JayBartus1) reported

    @PrimeVideo is the worst streaming service there is

  • TokyoBoiler Don Karpick (@TokyoBoiler) reported

    @brianneubert @PrimeVideo I’m not having any problems

  • Senor_Alegria14 Robert (@Senor_Alegria14) reported

    @PrimeVideo please fix your glitches, trying to watch a game like this is not fun

  • frostysmokes Frosty Smokes 🔪🔪🔪 (@frostysmokes) reported

    What ******** @PrimeVideo you can’t put the game in 4k? This picture is terrible.

  • MovieMcFly MovieMcfly (@MovieMcFly) reported

    Why is #TNFonPrime spanish stream worse video quality (darker tint) than the english national broadcast? #weird @PrimeVideo @amazon

  • JGreenhalge Jim Greenhalge (@JGreenhalge) reported

    @PrimeVideo With all the revenue you bring in couldn’t you have used cameras for this game that were made after 1972….this game is unwatchable! #terrible

  • ArchimusPrime14 Archer (@ArchimusPrime14) reported

    @PrimeVideo TNF is trash quality. Get it together. You’re ruining the games.

  • peterwilson23 Peter Wilson (@peterwilson23) reported

    @roku @PrimeVideo won’t work on my Roku tv. Works on my phone and laptop. Click to watch football, just spins and goes black. Deleted/reloaded app and nothing. Please fix

  • MtnTechDynamics Mountain Tech Dynamics (@MtnTechDynamics) reported

    @DarthHendrick @PrimeVideo Weird. I haven’t had one issue.

  • johnny_0912 Jon 🇺🇸 (@johnny_0912) reported

    @PrimeVideo fix your crappy a$$ feed!

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