1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Amazon Prime Video
  6. ❯
  7. Outage Map
Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

Less
More
Check Current Status

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Yeovil, England 1
Tucson, AZ 1
London, England 4
Austin, TX 4
Seattle, WA 4
Indianapolis, IN 5
Tacoma, WA 1
Township of Evan, KS 3
Gig Harbor, WA 1
Perth, WA 2
Singapore, Central Singapore 1
Sydney, NSW 3
San Jose, CA 3
Canberra, ACT 2
Melbourne, VIC 1
Tieton, WA 1
Boothbay Harbor, ME 1
Adelaide, SA 1
Brisbane, QLD 5
Maitland, NSW 1
Hurst, TX 1
Santa Clara, CA 1
Chico, CA 1
Dallas, TX 4
Guarulhos, SP 3
Madrid, Madrid 3
Mandeville, LA 1
Schaumburg, IL 2
Göteborg, Västra Götaland 2
Slough, England 1
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • ChanceWalker01
    chancey (@ChanceWalker01) reported

    @primevideo this is the first time I’ve watched a stream from y’all but I can confidentially say this is the worst.

  • nathanaelmartin
    Nate (@nathanaelmartin) reported

    @PrimeVideo Thursday Night Football audio is about a second ahead of video. Fix it it's 2022

  • wepeppers
    Will Peppers (@wepeppers) reported

    @PrimeVideo The video quality is not good tonight. #TNFonPrime

  • ChrisJamesChamp
    Chris James Champeau (@ChrisJamesChamp) reported

    @PrimeVideo @NFL Hey you may want to QC your commercial segments before broadcasting to millions. All of your spots are dropping frames like crazy and have bad interlacing. Feel free to reach out if you need help fixing

  • MannySilvaCA
    Manny Silva (@MannySilvaCA) reported

    @NFLonPrime @NFL @PrimeVideo why does your sound quality suck *****??

  • jackhenstridge4
    J (@jackhenstridge4) reported

    @PrimeVideo @NFLonPrime you ******** too. Quality is so bad I can’t see the ball. And no it isn’t my connection it’s your poor platform.

  • camdephilob
    Navy Veteran (@camdephilob) reported

    Here we go again. I have gigabit fiber, 3600 sq ft Nighthawk router, Amazon firestick, pay for prime and the Thursday night game stalls every 10 seconds then pixelates. Never have this issue with any other live streaming app Hey @PrimeVideo please sell your NFL contract.

  • RickGrimesSA
    Rick Grimes (@RickGrimesSA) reported

    @PrimeVideo UR STREAMING QUALITY IS GARBAGE!!!

  • rgtwng
    Michael Torgerson (Michael David) (@rgtwng) reported

    @PrimeVideo Why is your audio quality so poor at Lambeau? Sounds like Al and Kirk are inside of a closet or something! No on field microphones to mix in the field audio?

  • ryanculver
    The Honesty Broker (@ryanculver) reported

    @PrimeVideo how many people have to ***** each week before you fix stream quality. Embarrassing

  • igotgame
    Game Kollector (@igotgame) reported

    @NFL why in the actual hell are you guys allowing @PrimeVideo to stream football? The stream is absolute GARBAGE quality. I have prime video and I don't want to use this horrid app to watch anything... especially football!

  • nemesisjth
    Jason Hall (@nemesisjth) reported

    Can't believe I'm actually paying money for this video quality of Thursday night football @NFL @PrimeVideo #AmazonNFLSucks

  • BengalsGenius
    Cincinnati Bengals Genius (@BengalsGenius) reported

    @PrimeVideo - Who handles the sound for you guys? It’s not working.

  • hedbergrules
    Rick Peter Peters (@hedbergrules) reported

    @PrimeVideo @NFLonPrime TNF always has dark image quality to the point that I adjust my TV's brightness settings. I don’t encounter that problem on any other NFL broadcast, or anything else on Prime. Not a huge problem,& there’s an easy remedy—so just FYI in case it’s not just me

  • Stevens31195578
    Stevens (@Stevens31195578) reported

    @PrimeVideo if you're going to telecast the NFL fix your audio problems and streaming. Always cutting out. Comes back on no sound. Not worth it every week same thing. Movies and other shows are fine.

Check Current Status