Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 7
Phoenix, AZ 6
Ashburn, VA 5
Chicago, IL 5
Atlanta, GA 5
Portland, OR 4
Minneapolis, MN 4
Denver, CO 3
London, England 3
Orlando, FL 3
Miami, FL 3
Brisbane, QLD 3
Buena Park, CA 3
Guadalajara, JAL 2
Bengaluru, KA 2
Berlin, Land Berlin 2
Ocala, FL 2
Indianapolis, IN 2
Madison, WI 2
Hyderabad, TG 2
Napa, CA 2
Perth, WA 2
Omaha, NE 2
Dallas, TX 2
Vancouver, BC 2
Seattle, WA 2
Needham, MA 2
Houston, TX 2
Motril, Andalucía 2
Carlsbad, CA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • NasseriMina Mina Nasseri (@NasseriMina) reported

    @PrimeVideo I loved this little film. Everything doesn’t have to be groundbreaking and new to be quality.

  • NoNoNotNormal Policy is Love Language (@NoNoNotNormal) reported

    @UluVarick @PrimeVideo Kidman was awful. Should have picked an American actress to play Lucy.

  • MelindaKinnaird Melinda Kinnaird (@MelindaKinnaird) reported

    @PrimeVideo @IMDbTV Why can't I watch #IMDbTV on my Roku? I keep getting an error screen. I want to watch #MacGyverOnIMDbTV. Please fix it!

  • yourlittldogtwo 𝕋ℍ𝔼𝔼 𝕂𝔼𝕄𝔼𝕀𝕌ℕ ℝ𝔼𝕏 (@yourlittldogtwo) reported

    I thought I didn't @PrimeVideo's UI but @AppleTV is just plain awful.

  • Sam05816929 Sam (@Sam05816929) reported

    @Barbara78431331 @PrimeVideo I never finished the show I thought the makeup on Kidman was terrible and the screen play was bad. So give her a break she did not have much to work with. How can u make a terrible script and makeup work ? In my opinion she did ok .

  • pengu3ns idk (@pengu3ns) reported

    @TSM @PlayVALORANT @PrimeVideo Help me out here

  • NotInOurName3 Not In Our Name - Karen (@NotInOurName3) reported

    That doesn't work for me. I need a selling platform that listens & hears my concerns. It doesn't just brush it off, a business that understands small businesses & the challenges they face. I watched @JudyJustice programme on @PrimeVideo & they had a story on there about @eBay

  • SeanHodgdon Ned Schneebly (@SeanHodgdon) reported

    @Spiffy_griffy27 @PrimeVideo @hbomax Prime's interface might be outdated, but that feature that shows you the actor names onscreen when you pause is 💯 HBO is "designed" better, but it doesn't work half the time and also keeps showing me trailers for the next episode of a show I'm binging instead of the episode 🙄

  • camilasjonas cindy 🤫♡✨ (@camilasjonas) reported

    @PrimeVideo @thewildsonprime help sjsjs

  • AyronzFN Ayronz the Spider-Man Fanboy (@AyronzFN) reported

    @Polikiliki @PrimeVideo 2 of the last 3 are clowned on as some of the worst or mediocre things to come out of the studios that made them turbo is a product made for infants with a ****** twist villain, no funny jokes, no moments of emotion you just feel overwhelming 😑all the way through 1/2

  • marisaBmusic Marisa Bianco (@marisaBmusic) reported

    Why offer a show on @PrimeVideo via @masterpiecepbs and not allow viewers to complete the season or series? Halfway into Italian series #Paradise #ilparadisodellesignore and came to an abrupt halt. Literally the worst thing to do to a viewer. Pls add the remaining episodes.

  • ARabidPanda Manda (@ARabidPanda) reported

    @AmazonStudios @SAGawards @PrimeVideo Her Preformance was incredibly distracting. Unfortunately casted movie all the way around. Nicole should have never been casted as Lucille Ball, she’s a terrible character actor. Lucille deserved more.

  • WendyBrodecky PureSin (@WendyBrodecky) reported

    @amazon @PrimeVideo @awscloud #customerservice I need your help, after thousands of dollars (over $12k) in the last 2 years, you say I can’t review anymore?!

  • the905arts 🇨🇦Matthew Dunn🇨🇦 (@the905arts) reported

    The @PrimeVideo app for PlayStation 5 needs a lot of work.

  • BLImportPanama Streaming Army (@BLImportPanama) reported

    @TeamYouTube @PrimeVideo Please could you help me with this issue?

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