Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 4
Chicago, IL 4
Dallas, TX 3
Hyderabad, TG 3
Manchester, England 3
Minneapolis, MN 3
Ashburn, VA 3
Tacoma, WA 3
Washington, D.C., DC 3
Columbus, OH 2
Spring Hill, FL 2
Fort Worth, TX 2
Brisbane, QLD 2
Bristol, CT 2
Guwahati, AS 2
Venice, FL 2
Atlanta, GA 2
London, England 2
Cleveland, OH 2
Bengaluru, KA 2
Portland, OR 2
Tamarac, FL 2
Buffalo, NY 2
Sheffield, England 2
Philadelphia, PA 2
Sydney, NSW 2
St. Louis, MO 2
Maricopa, AZ 2
Nashville, TN 2
Seattle, WA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • LouII63476057 Lou II (@LouII63476057) reported

    TERRIBLE FOOTBALL GAME AGAIN #PrimeVideo #nfl

  • robin_grube Robin Grube (@robin_grube) reported

    @PrimeVideo I usually have no issues streaming tv but this game tonight is rough. Very blurry and lots of pausing it’s hard to watch the game what’s up with that?

  • JValentine6171 JakeValentine6171 (@JValentine6171) reported

    @PrimeVideo Watched 2 episodes so far. It's "meh" at this point. Not great, not terrible. Just flat so far. Not in a hurry to watch more, but will when I'm bored enough.

  • RDGreenfield1 ☠️ RD Greenfield ☠️ (@RDGreenfield1) reported

    Not surprised @amazon is down big. My FireStick performs at it’s absolute worst watching @PrimeVideo.

  • MVcardsinMA Merrimack Valley Cards (@MVcardsinMA) reported

    @PrimeVideo your feed sucks. @NFL don’t do this again. This is terrible. I have 400m with no one on the network and I have no sound. Stop being so greedy and make sure you put on a good TV product. This sucks still so sound.

  • MrcokeandcrownW Will Ftown (@MrcokeandcrownW) reported

    @PrimeVideo fix your stream this is just trash quality

  • thebjornx JOSEPH (@thebjornx) reported

    @tasteslikesalt @LOTRonPrime @PrimeVideo You wanna compare the movies and the series, but that’s your worst mistake. The editing and writing are supposed to be different, a movie is totally different production from tv shows. But keep your mind weak and blocked like this, it won’t change sht for them. Just don’t watch

  • tidegrad88 BR🅰️D 🎓 TIDEGR🅰️D88 🐘🏈🥎🏀🇺🇸🇺🇦🏳️‍🌈💙 (@tidegrad88) reported

    I never have buffering issues with @PrimeVideo except for these live NFL games. Makes it unwatchable.

  • wnye87 Wes (@wnye87) reported

    The video quality on this @PrimeVideo #TNF is absolute garbage. #techmo #thanksbezos

  • MrBobSacamanno Bob (@MrBobSacamanno) reported

    @TheRealCoach_JB @PrimeVideo 100%, I literally ONLY bought Prime to watch TNF, I'm canceling the minute the last TNF is over. The video quality is unacceptable from THE 2ND MOST VALUABLE COMPANY IN THE WORLD! #amazonsucks #fixprimevideo

  • RegretfullyQ RegretfullyQuestionable (@RegretfullyQ) reported

    Come on man… @PrimeVideo the game is continually buffering and switching to low resolution crap. It’s basically unwatchable. (Our Normal streaming does not have this problem, just the football game)

  • RasBurg1 Jeff Burg (@RasBurg1) reported

    @PrimeVideo Why does the NFL game keep having focus issues with the camera?? #PrimeVideo

  • BloodyStr1ker BloodyStr1ker (@BloodyStr1ker) reported

    @ChloeGMoretz @ThePeripheralPV @PrimeVideo Gotta admit was unsure of Amazon after the terrible Rings show, but yours is quite good.

  • jmanko2 Jon Manko (@jmanko2) reported

    @NFLonPrime @PrimeVideo @NFL only offering a football game via streaming is terrible. Everyone is at different parts of the game and it is terrible for live betting.

  • William00374577 PK (@William00374577) reported

    @xStrikingBluex It’s SO BAD. The crowd sounds completely muted. We CANNOT be the only ones hearing this (or not hearing). @NFLonPrime @PrimeVideo FIX THE SOUND. Thank you.

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