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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brussels, Brussels Capital 1
Berlin, Berlin 1
Renningen, Baden-Württemberg 1
Reading, England 3
Juárez, CHH 1
Ontario, CA 1
Changé, Pays de la Loire 1
Ciudad Jardín, MEX 1
Brisbane, QLD 2
Montigny-lès-Cormeilles, Île-de-France 1
Fréjus, Provence-Alpes-Côte d'Azur 1
Campinas, SP 1
Paris, Île-de-France 10
Montpellier, Occitanie 1
Vilanova de Sau, Catalonia 1
Toulon, Provence-Alpes-Côte d'Azur 1
Sydney, NSW 2
Köln, NRW 1
London, England 6
Liverpool, England 1
Washington, IN 1
Cergy, Île-de-France 1
Palaiseau, Île-de-France 1
Pessac, Nouvelle-Aquitaine 1
York, England 2
La Rochelle, Nouvelle-Aquitaine 1
Yuma, AZ 1
Gaillac, Occitanie 1
Hudson, FL 1
Mortagne-sur-Gironde, Nouvelle-Aquitaine 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • manipurathan
    Manipurathan (@manipurathan) reported

    @Dsmiling_buddha @PrimeVideo 2 Major issues - ****** - Battery character should not have died, may be injured but should have come in the ******.

  • _de_Joe
    SNT Joseph (@_de_Joe) reported

    @PrimeVideo Please I lost the number the I used to open my account and I can’t sign in anymore please help me!!

  • Raanjo1
    RachelJo (@Raanjo1) reported

    @PrimeVideo I love Tolkien, but this isn't even remotely like his works which is why I don't bother watching it. Martin Gero's new show, in contrast, is going to be authentic Stargate & he has original writers & producers on board to bring fans the high quality work we want! #SaveStargate

  • viktordevonne
    Viktor Devonne (@viktordevonne) reported

    @PrimeVideo your ads are affecting the subtitles on your content. Please fix.

  • BigJoshysprnkle
    Joshy (@BigJoshysprnkle) reported

    @PrimeVideo When is Hollywood gonna stop trying to ram this obese fat black bug eyed woman down our throat. She can barely walk 2 feet without panting. Nobody buys her as an action series. Star just terrible.

  • FrenlyTsubasa
    PraviMVP (@FrenlyTsubasa) reported

    @Lakers @PrimeVideo CRASH EM! LAKESHOW YOU KNOW WHAT TO DO!!!

  • SimpMovies
    The Movie Simp (@SimpMovies) reported

    @PrimeVideo Give Ryan Hurst time to recover!! Replacing him in God of War after he got hurt on YOUR SET is an awful thing to do. AWFUL.

  • Quetopia_
    que 🫦 (@Quetopia_) reported

    @PrimeVideo what a terrible mobile app you have lmfao.

  • gabechou
    Gabe Chou (@gabechou) reported

    @MLCricket Wish we could’ve seen this record, but the stream is still down @willowtv @PrimeVideo please fix it, this is very poor form.

  • nepturnos
    𝗌𝖺𝗋𝖺, 𝗍𝗁𝖾 𝖻𝖺𝖻𝗒𝗌𝗂𝗍𝗍𝖾𝗋 🧛🏽‍♀️ (@nepturnos) reported

    @aclunmt see you at work tomorrow, tem na primevideo !

  • YaroAkim
    Dr. Yaro (@YaroAkim) reported

    @empiremagazine @AmazonMGMStudio @PrimeVideo Due to new EU customs requirements, print subscriptions, single issues and special issues are currently unavailable for delivery to Europe 🫠

  • jefhon
    Jeffrey L. Honnold (@jefhon) reported

    amazon prime does not have enough servers and/or they cannot handle the load for primevideo. if you ever doubt whether or not large business owners/operators give a flying eff about you or us you need never doubt what they care about ever again. also i'm laughing fwiw

  • adakaboro47
    Lt Col. Buka Suka Dimka 👮‍♂️ (@adakaboro47) reported

    @MayorXforever @PrimeVideo @offcampusonpv Gimme login epa

  • AaronVonTirol
    Aaron (@AaronVonTirol) reported

    As today is #SaveStargate day, it seems vital to get the word out. The issue resides in @PrimeVideo and @amazon more generally. If this is the approach they have taken (#money, money, money) then do we really want them producing it anyway. Maybe #SaveStargate for someone else

  • getrhythm195
    Suze (@getrhythm195) reported

    @PrimeVideo Worst actress alive

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