Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 7
Los Angeles, CA 7
Ashburn, VA 5
Atlanta, GA 5
Omaha, NE 3
Dallas, TX 3
Denver, CO 3
Houston, TX 3
Chicago, IL 3
London, England 3
Orlando, FL 3
Brisbane, QLD 3
Buena Park, CA 3
Vancouver, BC 2
New Delhi, NCT 2
Reno, NV 2
Guadalajara, JAL 2
Bengaluru, KA 2
Berlin, Land Berlin 2
Ocala, FL 2
Portland, OR 2
Madison, WI 2
Napa, CA 2
Perth, WA 2
Minneapolis, MN 2
Seattle, WA 2
Needham, MA 2
Motril, Andalucía 2
Aurora, IL 1
Aurora, CO 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • RajaRajaks29 raja shekar (@RajaRajaks29) reported

    @PrimeVideo any issue with the application? It is down since 2 hrs

  • DarkHelmetRocks Dark Helmet (@DarkHelmetRocks) reported

    @LOTRonPrime @PrimeVideo The scripts were awful, man. Few remain who care about this show

  • SebbyBlackwell Bailey Evans (@SebbyBlackwell) reported

    @amazon @PrimeVideo @AmazonFreevee How about you fix your app, stop saying my **** has been delivered even tho I dont recieve it until the next day.

  • soraya66333 soraya66333 (@soraya66333) reported

    @kendricklamar @PrimeVideo @amazonmusic please help us please help iranian people government kills people #MahsaAmini #مهسا_امینی

  • StrangerKrazy Stranger (@StrangerKrazy) reported

    @PrimeVideoIN @PrimeVideo There is issue in audio of Kantara. Its suddenly switches languages in between. Seen the movie in Hindi as well in prime.. No audio language consistency

  • DailyDystopian V for Vendetta (@DailyDystopian) reported

    @PrimeVideo I just rented "V for Vendetta" on Prime Video, and the sound quality is bad and max volume level is so low, that it could hardly be any worse. What is going on here? I will not rent again, and I want my rental fee back.

  • JimAlaska49 Jim Alaska (@JimAlaska49) reported

    @LOTRonPrime @PrimeVideo Worst show ever, until Willow came along :)

  • jgeorgepeppers Jean George Peppers (@jgeorgepeppers) reported

    @PrimeVideo Need a peppermint? I hear rubber soles taste awful.

  • josephejordan Joe Jordan (@josephejordan) reported

    @spycygrl @PrimeVideo @AmazonHelp I have the exact same issue. Skip credits, black buffering, then exiting/re-entering the stream has the show 5 minutes ahead. It’s happened with the show Peripheral and the show Hunters (I.e. all of them)

  • HereToSeeFacts The Researcher (@HereToSeeFacts) reported

    @amazon @PrimeVideo @AmazonFreevee Amazon has the worst customer service ever!! I’ve called every day for 9 days & can’t get a refund or replacement for the package their driver did not leave at my door. Idk where the package is but amazon support is the worst experience of my life & I’m out $200

  • ayyeitstayy your worst nightmare (@ayyeitstayy) reported

    @amazon @PrimeVideo I NEED TOU TO FIX MY FIRE STICK RIGJT NOW IVE REPLACED OT TEOCE IM TORED OF THE BULLSHIT

  • josephejordan Joe Jordan (@josephejordan) reported

    @spycygrl @PrimeVideo @AmazonHelp I have the exact same issue. Skip credits, black buffering, then exiting/re-entering the stream has the show 5 minutes ahead.

  • DestroyerSammie Sammie the VTuber 🧢💙 (@DestroyerSammie) reported

    @PrimeVideo your HD service no longer works on my computer. I have changed nothing. Please fix

  • soraya66333 soraya66333 (@soraya66333) reported

    @rihanna @SavageXFenty @PrimeVideo please help us please help iranian people government kills people #MahsaAmini #مهسا_امینی

  • soraya66333 soraya66333 (@soraya66333) reported

    @rihanna @PrimeVideo @SavageXFenty please help us please help iranian people government kills people #MahsaAmini #مهسا_امینی

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