Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 11
Los Angeles, CA 8
Atlanta, GA 8
Portland, OR 7
Orlando, FL 7
Minneapolis, MN 5
Chicago, IL 5
Houston, TX 5
Perth, WA 4
Omaha, NE 4
Miami, FL 4
Brisbane, QLD 4
Birmingham, AL 4
Denver, CO 4
Seattle, WA 4
Sydney, NSW 4
London, England 3
Kansas City, MO 3
Dallas, TX 3
Buena Park, CA 3
Austin, TX 3
Ashburn, VA 3
New York City, NY 3
Napa, CA 2
St. Louis, MO 2
Queens, NY 2
Vancouver, BC 2
Boise, ID 2
Rockledge, FL 2
Needham, MA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • christyodoule eh-veeee (@christyodoule) reported

    Update: we had to add it to our watchlist from the iPhone app and then go on the tv app and find it that way. So backwards. @PrimeVideo fix your interface.

  • anewej E.J. (@anewej) reported

    @PrimeVideo @ReginaKing @ONIMfilm How does this work?

  • fleetcaptain20 fleetcaptain (@fleetcaptain20) reported

    @leslieodomjr @Nikki_deboer @PrimeVideo I’m hearing conflicting things. One states this movie is a “What if “ then I heard is true that they all met. Which is it? Do you know? I was too young to appreciate them. It took later, older to recognize their work and efforts.

  • KevyBhoy79 Kevin Anthony Rea (@KevyBhoy79) reported from Mississauga, Ontario

    @PrimeVideo jesus christ. Your quality on some tv/movies on your app is notorious. Blurry....sometimes in like slow motion....or even fast motion. Paying $10/month for shite.

  • Pradeep41485190 Pradeep Kumar (@Pradeep41485190) reported

    @PrimeVideo Saw Tandav. Plot is good but mixing of unnecessary stories like VNU etc makes this web series boring. Worst miss match is Mr Grover. He is known as comedian not villain.

  • Mari_Sossa1015 Sossa (@Mari_Sossa1015) reported

    @PrimeVideo why am i getting an error saying maximum streaming allowed on devices and I only have 1 device streaming. I’ve already checked my device settings on my profile.

  • trailkat Suzan Morris (@trailkat) reported

    @vinegardog1 @farscape @PrimeVideo I believe that was a major oversight tbh. It fits well with her Season 1 arc. It's a radical departure from before TOBM. She abandons her path because of Maldis. Later Tahleen mind frells her. When she thinks John and D'argo have died she's almost completely broken emotionally.

  • zedcreative THE YEAR OF THE WRITER. (@zedcreative) reported

    @PrimeVideo @ReginaKing I like the quality of content Amazon Prime is putting out.. Keep it up.

  • jotatx IMPEACHMENT JÁ!!! (@jotatx) reported

    @PrimeVideo @ReginaKing it is appalling that she is under a million followers. lets try to fix that.

  • TA_Morris Tony (Silverback King) Morris (@TA_Morris) reported from DeSoto, Texas

    @karenhunter @PrimeVideo Amazon prime is producing quality content!

  • frankbullshitt John Healy (@frankbullshitt) reported

    @primevideouk Absolute shame on @PrimeVideo for this godawful awful opportunistic tripe. Trying to wring the last few fear coins from a global pandemic is a truly disgusting look for you guys. But good luck with that. It'll probably work.

  • Hrishi4uonly Hrishikesh Mahapatra 🇮🇳 (@Hrishi4uonly) reported

    @mvmeet @vinaya_pai Dear @PrimeVideo put the series down and stay away from hurting hindu faith and sentiments. Mere disclaimer is not going to help, why you are joining hands in maligning our culture and belief???

  • Blazzin_Bob BlazzinBob (@Blazzin_Bob) reported

    Yo... @disneyplus can you teach me how to change my settings to not auto play new episodes? I have that setting changed for @netflix and for @PrimeVideo. BUT ...can't seem to find that anywhere in your options. Please Fix...

  • asteroidrise1 asteroid (@asteroidrise1) reported

    @ArundhatiNagar Uninstall amazonprime ,primevideo from mobile, call DTH airtek,tatasky who to stop Amazon prime, only trending 24 hrs on Twitter will not help

  • beachyby barbara yarosz 🏡 (@beachyby) reported

    @PrimeVideo @ReginaKing What an eye opener for a woman who as a teen lived through years. I can’t believe what I didn’t know! The different perspectives on the issues were stunning to me. I had a flat view of Sam, Malcolm, Mohammad, and Jim before I watched the movie. No longer!!!

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