Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 8
Ashburn, VA 7
Phoenix, AZ 6
Atlanta, GA 5
Minneapolis, MN 3
Dallas, TX 3
Denver, CO 3
Chicago, IL 3
London, England 3
Orlando, FL 3
Brisbane, QLD 3
Buena Park, CA 3
Tampa, FL 2
St. Louis, MO 2
Columbus, OH 2
Austin, TX 2
San Antonio, TX 2
Wylie, TX 2
Nottingham, England 2
Endicott, NY 2
Angier, NC 2
Miami, FL 2
Stone Mountain, GA 2
Montréal, QC 2
Omaha, NE 2
Vancouver, BC 2
Houston, TX 2
New Delhi, NCT 2
Reno, NV 2
Guadalajara, JAL 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • PatriziaAngel P☕trizia ∞ 🍑 (@PatriziaAngel) reported

    ALANA: What do you think will happen if he finds the Ripper? WILL: The Chesapeake Ripper will kill him. He took credit for his work. Ripper would consider that rude. #Hannibal 🔪 #HannibalDeservesMore 🙏 #Hannibal2021 @netflix @hulu @PrimeVideo

  • OneTrueFeller 𝓕𝓮𝓵𝓵𝓮𝓻🧊 (@OneTrueFeller) reported

    @aubrey_huff @PrimeVideo Not to say the original was bad, but if I saw they were making a sequel to "Trading places", I just could not get excited for it. It doesn't matter how much I like John Landis, sequels after decades long hiatuses are awful.

  • Daaaaaaaaaavee Dave (@Daaaaaaaaaavee) reported

    @SportsOnPrime @NFL @PrimeVideo Can you improve the quality and speed of the stream by then or will all of us be resorting to crackstreams? The game y'all did this year (Cards/Niners) was a disaster

  • rdrgz_l 🇺🇸 Trump is Mi Presidente! (@rdrgz_l) reported

    @aubrey_huff @PrimeVideo Even the trailer looks awful!

  • VanillaXSlime VanillaXSlime (@VanillaXSlime) reported

    So I thought I'd watch Sia's "Music" film and see how awful it really is. I'm about 20 minutes in and... yeah. It's bad. #Music #PrimeVideo

  • DirkJohnson15 Dirk Johnson (@DirkJohnson15) reported

    @aubrey_huff @PrimeVideo Couldn’t watch more than 30 minutes...just awful.

  • sl1mj1m007 Atreyu (@sl1mj1m007) reported

    @aubrey_huff @PrimeVideo It was terrible.

  • alicatninja Ninja Cakes (@alicatninja) reported

    Is anybody else having issues with the @PrimeVideo app on their Smart TV? I can use Netflix, etc but Prime won’t let me do anything.

  • PatriziaAngel P☕trizia ∞ 🍑 (@PatriziaAngel) reported

    HANNIBAL: A terrible thing to have your identity taken from you. #Hannibal 🔪 #HannibalDeservesMore 🙏 #Hannibal2021 @netflix @hulu @PrimeVideo

  • daehtorraP Ryan (@daehtorraP) reported

    @aubrey_huff @PrimeVideo It looks terrible. And I’m saying this as someone who loves the original.

  • GraderEz EZ Grader (@GraderEz) reported

    @aubrey_huff @PrimeVideo Ohh it was awful.. like pelosi’s tits..

  • rushaal001 !! Rushaal !! (@rushaal001) reported

    @BmsStream I've watched for about 30 minutes, the issue persists, not loud enough. i can't even hear properly without earphones. Primevideo and you tube are fine , so issue with BMS

  • ShoGunVillegas G'zUsVillegas (@ShoGunVillegas) reported

    @NFL_Memes @NFL lost alot fans on this one, exclusively only on @PrimeVideo ,need to fix this quick or still let fox co-air

  • adamjefferey adam j williams (@adamjefferey) reported

    @aubrey_huff @PrimeVideo It really is ******* awful

  • abbytoir Crystal House (@abbytoir) reported

    Please please please @PrimeVideo make an option to turn off trailers autoplaying while browsing on Roku. It’s awful and makes me want to quit out of the app. I tried sending feedback to the email provided on the app but it says it’s no longer accepting mail.

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