Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Phoenix, AZ | 12 |
| Los Angeles, CA | 8 |
| Portland, OR | 8 |
| Orlando, FL | 7 |
| Minneapolis, MN | 7 |
| Chicago, IL | 7 |
| Atlanta, GA | 6 |
| Seattle, WA | 6 |
| Houston, TX | 6 |
| Omaha, NE | 5 |
| Miami, FL | 5 |
| Denver, CO | 5 |
| Ashburn, VA | 5 |
| Perth, WA | 4 |
| Brisbane, QLD | 4 |
| Dallas, TX | 4 |
| Birmingham, AL | 4 |
| Las Vegas, NV | 4 |
| Sydney, NSW | 4 |
| New York City, NY | 4 |
| San Jose, CA | 4 |
| San Diego, CA | 3 |
| Queens, NY | 3 |
| Vancouver, BC | 3 |
| Buena Park, CA | 3 |
| Columbus, OH | 3 |
| Austin, TX | 3 |
| Katy, TX | 3 |
| Milwaukee, WI | 3 |
| Tallahassee, FL | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Toni Newsome
(@TENewsome3) reported
@NFL The streaming quality is absolute garbage! Looks like we're watching a Tecmo Football game @PrimeVideo
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michael bullock
(@michaelbulloc19) reported
@ajassy @NFL @PrimeVideo How do u switch back to college game. That is a problem
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SB LVI Champs - TheMikeBar3
(@themikebar3) reported
@Stippery @PrimeVideo They stink, and the picture quality is horrendous.
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Lord Beric Dondarrion
(@BigBuddaBread) reported
I am displeased with the quality of these @PrimeVideo streams
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Stephanie
(@Stippery) reported
@themikebar3 @PrimeVideo I truly can't care about video quality since I'm not passionate about these teams, but I know others do, AND I still have to listen to Michaels.
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Kyle Sironen
(@kyle_sironen23) reported
@PrimeVideo fix your delays for the nfl games this is bad!
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Spiderweb21
(@Spiderweb212) reported
@PrimeVideo your stream is terrible. How did you get this contract!
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ErikTg
(@ErikTGuerrero) reported
Awful transmission by @PrimeVideo NFL audio is just out of sync since last week. NFL should ensure quality. And no it’s not my audio it’s happening to lots of people. 😤😤😤
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LeeAnn Lowman
(@HollywoodLowman) reported
@rconboy4 @PrimeVideo @steelers Yeah that’s how I feel. It’s not like I don’t have a big TV but you can’t even read names on jerseys most of the time. It’s awful. How are fans ok with paying for this?
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Charles
(@charles0344) reported
@Indydominator11 @PrimeVideo Sunday ticket was a mess the past two weeks too. Pathetic these companies can’t get their products to work.
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Adam Price
(@AdamPriceUX) reported
@PrimeVideo this is the second week your streaming is terrible. The game is barely watchable.
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andyj182
(@andyj1821) reported
@PrimeVideo your stream quality for Thursday night football is of bad quality, resolution is not consistent.
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Tony_Pajamas
(@T0ny_Pajamas) reported
@PrimeVideo fix your #TNF stream. It sucks
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Keith Merritt
(@KMerritt_BOTTOM) reported
@NFLonPrime @PrimeVideo Nope. Can't hear it on my Fire. Your device; your problem! 😡
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tony vasquez
(@t_vasquez) reported
@NFL @PrimeVideo This is unwatchable. Awful quality. Time to see what else is on.
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