Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 13
Chicago, IL 11
Portland, OR 8
San Jose, CA 8
Houston, TX 7
Atlanta, GA 7
Los Angeles, CA 7
Minneapolis, MN 7
Orlando, FL 6
Seattle, WA 6
Ashburn, VA 6
New York City, NY 6
Denver, CO 6
Dallas, TX 5
Las Vegas, NV 5
Sydney, NSW 4
Omaha, NE 4
Miami, FL 4
Indianapolis, IN 4
Birmingham, AL 4
Brisbane, QLD 3
Madison, WI 3
Columbus, OH 3
Austin, TX 3
Carlsbad, CA 3
Katy, TX 3
San Antonio, TX 3
Hyderabad, TG 3
St. Louis, MO 3
Milwaukee, WI 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • soonermagickim Kim T 🏈🏀⚾Boomer Sooner (@soonermagickim) reported

    @PrimeVideo @TerminalListPV I'm having a lot of technical issues trying to watch terminal list? Anyone else having trouble?

  • ItsJustMattyG ItsJustMattyG (@ItsJustMattyG) reported

    Anyone else having trouble with the @yankees broadcast on @PrimeVideo? It is moving in slow motion. #yankees @YESNetwork

  • realtreadhead Bill T (@realtreadhead) reported

    @PrimeVideo your bullshit service doesn’t work. Says im blacked out. This is fuxking garbage!

  • RZygmunt48 Ryan Zygmunt (@RZygmunt48) reported

    Why is the video quality of the @Yankees on @PrimeVideo so garbage.

  • 2004Brigitte Brigitte Ingersoll (@2004Brigitte) reported

    @PrimeVideo Time to end this **** and produce a quality film Industry. There is so much crime and violence in this country , why broadcasting this on TV?

  • isalisalan Faisal R (@isalisalan) reported

    @PrimeVideo Luckily Hughie using serum. If he doesnt, his neck would be broken...

  • RosalynOlivo325 Rosalyn Olivo (@RosalynOlivo325) reported

    Is anyone having trouble with there @PrimeVideo stream for the @Yankees game. Because mine is freezing

  • WLomas william lomas (@WLomas) reported

    @TerminalListPV @PrimeVideo @amazonbooks why have you left out a severe portion of the population by not adding an audio description track? try taking subtitles away? you'd uproar for those who need it. please fix

  • _starkitty_ Starkitty (@_starkitty_) reported

    @PrimeVideo has not worked for TWO days!?! Everyone complains about HBOMax, but I only ever have issues with Prime. Quit booting me out of a show after 45 seconds, UGH!

  • sull523 K (@sull523) reported

    @PrimeVideo @MLBTV @YESNetwork just bought MLBTV subscription to watch the game through Prime and I get an out of territory error. I’m in North NJ. This is ridiculous, worst experience I’ve ever had

  • ShannonScruggs8 Shannon Scruggs (@ShannonScruggs8) reported

    @PrimeVideo @JackQuaid92 @TheBoysTV We fulfilled our responsibilities by watching The Boys. We ignored what we could easily procrastinate. We did the hard work and didn't take the easy way out.

  • Robin621k it was all about the GRIFT! (@Robin621k) reported

    @Yankees you should pull your games from @PrimeVideo until @amazon servers can handle the stream, it sucks, every game is like this!

  • ayurpadarth Dr. Ganesh nath (@ayurpadarth) reported

    @PrimeVideo app is not working when I am trying to play a video app shutdown itself.

  • ChatsworthFilms Giuseppe Ferrazza (@ChatsworthFilms) reported

    @PrimeVideo His name isn’t Chris (🙄) and this looks terrible.

  • LouiseBunnyHat Louise B. (@LouiseBunnyHat) reported

    @PrimeVideo Won't watch anything with the worst Chris - that guy is a religious nut! No more #chrispratt

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