Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 11
Seattle, WA 11
Phoenix, AZ 8
Madrid, Comunidad de Madrid 7
Atlanta, GA 6
New York City, NY 6
Los Angeles, CA 6
Chicago, IL 6
Dallas, TX 5
Portland, OR 4
Oklahoma City, OK 4
New Orleans, LA 4
Bengaluru, KA 4
Glasgow, Scotland 4
Las Vegas, NV 4
Birmingham, England 4
Houston, TX 4
San Diego, CA 3
Washington, D.C., DC 3
Bristol, England 3
Stuttgart, Baden-Württemberg Region 3
Columbus, OH 3
Knoxville, TN 3
Perth, WA 3
Mumbai, MH 3
Miami, FL 3
San Antonio, TX 3
Louisville, KY 3
Calgary, AB 3
Colorado Springs, CO 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • tomlucaswsm Tom lucas (@tomlucaswsm) reported

    Not many programmes beat the first series but #clarksonfarm2 is ******* quality!!! @PrimeVideo don’t cancel this bloke u fools !!!!

  • dolfanlarry Dolfanlarry (@dolfanlarry) reported

    @PrimeVideo Shania Twain shes not Terrible halftime show.

  • BluntSouthwood The Man With No Name (@BluntSouthwood) reported

    @hari_kishoreD Quality - Netflix Content - Primevideo

  • dougiebrimson Dougie Brimson 🎬 (@dougiebrimson) reported

    @danmccauley80 @PrimeVideo Fair play, they all work their nuts off.

  • Anil_Thatikonda Anil Thatikonda (@Anil_Thatikonda) reported from Annāram, Telangana

    My brother is using MI 11X, in that mobile i am unable to see hd and full hd content on Amazon prime. This issue has been occurring for a long time. Also 5G not yet enabled for jio 5G. @XiaomiIndia @PrimeVideo

  • barbie050 Barbara Fleisher (@barbie050) reported

    @PrimeVideo @TheAcademy I have no problem with subtitles at all. Just don’t dub shows, that is awful. But I can’t get my husband on board. He won’t watch anything with subtitles.

  • erinm_4600 ErinM (@erinm_4600) reported

    Dear @PrimeVideo please fix your system. I shouldn’t have to refresh the browser every single episode to get the translation subtitles to work.

  • dolfanlarry Dolfanlarry (@dolfanlarry) reported

    @PrimeVideo Shes lip syncing Terrible halftime show

  • obmute Jacob (@obmute) reported

    @PrimeVideo How would I go about getting an issue with the prime video app for Android TV fixed? There's been multiple reports of people having issues with the current app buffering, no other app does. I have to go in and clear the cache everytime I play a title. Thanks!

  • DGedhar Dharmendar Gedhar 🇮🇳 (@DGedhar) reported

    @PrimeVideoIN @PrimeVideo mobile app is not working properly as it shows a blank black screen only. I have tried many times as well as reinstalling.

  • Vaibhav_hu Vaibhav (@Vaibhav_hu) reported

    I have a issue @PrimeVideo

  • PGUK78 Paul (@PGUK78) reported

    I might be blind but the lack of promotion for #clarksonsfarm2 by @PrimeVideo is disappointing. What he said previously was disgusting, he’s said sorry & I hope he means it. This is an extremely important show for where farming is now. And farmers need help. Desperately.

  • TheDarylSharp Daryl Sharp (@TheDarylSharp) reported

    @PrimeVideo @Caradelevingne What I take from this picture is that person has what looks like a slow cooker with hot dog buns beside. #firstworld problems

  • PratikS43773261 Pratik Shah (@PratikS43773261) reported

    @PrimeVideo not getting audio while streaming… is the server down?

  • IvyMali mali ivy (@IvyMali) reported

    @ThePopTingz @PrimeVideo Anyone Needs a Quality Logo done?

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