Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
San Jose, CA 7
Chicago, IL 7
Seattle, WA 6
Minneapolis, MN 6
Atlanta, GA 6
Portland, OR 5
Ashburn, VA 5
Bengaluru, KA 5
Houston, TX 5
San Antonio, TX 4
Dallas, TX 4
Wake Forest, NC 4
Salt Lake City, UT 4
Denver, CO 4
Los Angeles, CA 4
Phoenix, AZ 4
Vancouver, BC 4
New York City, NY 4
Las Vegas, NV 4
Indianapolis, IN 4
Mumbai, MH 3
Fort Worth, TX 3
Clinton Corners, NY 3
Chennai, TN 3
San Diego, CA 3
Tampa, FL 3
Frederick, MD 3
Toronto, ON 3
Nashville, TN 3
Birmingham, AL 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • jjmaybank g (@jjmaybank) reported

    @alexfitzalan @PrimeVideo @thewildsonprime okay but wheres the high quality version

  • olischolz oliver scholz (@olischolz) reported

    @PrimeVideo Your Android app keeps playing downloaded videos with Audio Descriptions on. I turn it off, it works for a bit. Then I close the app and start playback again. And Audio Description is on again. It's been going on for months. Uninstall and reinstall didn't fix.

  • Star69Lord420 Star69Lord420 (@Star69Lord420) reported

    @MrMeeseeks187 @MariaFancyPants @PrimeVideo Praying won’t help you psychopath

  • reinita678892 Reina (@reinita678892) reported

    @PrimeVideo Terrible movie!

  • G00DKIND bea! (@G00DKIND) reported

    @alexfitzalan @PrimeVideo @thewildsonprime bae can we please get a good quality version?

  • MissXyn Ghanafuo (@MissXyn) reported

    When will @PrimeVideo fix their interface 😭 the struggle

  • BrigidHart Brigid Hart 💙🇺🇸🌈🌸✌🏾 (@BrigidHart) reported

    @PrimeVideo One of the worst endings to a movie, ever.

  • ShortMakenzee Mak’s Midlife Crisis (@ShortMakenzee) reported

    @PrimeVideo Supernatural needs just one more episode. They could fix all the horrible mistakes of the last 2 episodes with one more 😭

  • TedKeenan2 Ted Keenan (@TedKeenan2) reported

    @PrimeVideo Boring, terrible — and I mean terrible — pacing. The dialogue is stilted, dull, with long, unnatural pauses in the exchanges. Absolutely nothing in this movie rings true. You’re aware that you’re watching a bad movie the entire time. Sorry for the actors who appear in this.

  • MathieuBoivin9 Mathieu Boivin (@MathieuBoivin9) reported

    @Laprovitamina @LOTRonPrime @PrimeVideo Because its a generic kid show using the reputation of the work of tolkien to make money. Its gonna be pure garbage.

  • ivescolqhoun Ives F.W. Colqhoun (@ivescolqhoun) reported

    @RGEFCB @PrimeVideo Yes but he was a terrible Peter Parker. Maguire was the best Peter Parker.

  • GtoxedJ James Gtoxed (@GtoxedJ) reported

    @lizzo @PrimeVideo this is just awful.

  • pennyyroyal a chrysalis (@pennyyroyal) reported

    @PrimeVideo The Expanse. And it deserved a bigger budget for season 6. The fact that they knocked it out of the park with what little they were given is proof of the show's quality.

  • TedKeenan2 Ted Keenan (@TedKeenan2) reported

    @sluch65 @PrimeVideo Ha ha “thinking person’s thriller.” No, John le Carré writes a thinking person’s thriller. This thing was vapid trash. Do you work for the production or something?

  • pbbs1004 Jean (@pbbs1004) reported

    @shannonstacey @amazon @PrimeVideo What's the difference? If they allow it for one, they should allow for both -- or neither. Creators need to be paid for their work.

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