Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 8
Madrid, Comunidad de Madrid 6
Chennai, TN 6
Hyderabad, TG 6
Pune, MH 6
Seattle, WA 5
Mumbai, MH 4
Atlanta, GA 4
Melbourne, VIC 4
Paris, Île-de-France 3
Los Angeles, CA 3
Saint Augustine, FL 3
Minneapolis, MN 3
Miami, FL 3
Valencia, Comunitat Valenciana 3
New Delhi, NCT 3
Vancouver, BC 3
Sydney, NSW 2
Asheville, NC 2
Birmingham, AL 2
Monterrey, NLE 2
Houston, TX 2
Dewsbury, England 2
Phoenix, AZ 2
Long Beach, CA 2
Barcelona, Catalunya 2
Memphis, TN 2
Indianapolis, IN 2
Ashburn, VA 2
Roseville, CA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • RonLouie Ron Louie (@RonLouie) reported

    @vulture @PrimeVideo @angelicabastien Great actor, but the film gets one star. It is awful

  • joshstifter Josh Stifter (@joshstifter) reported

    @codyclarke @Tubi @PrimeVideo Green one isn't cost effective to screen print. For the quality I want it would be about $14 a shirt (that's a lot of colors). I could go with cheaper quality but I hate shirts that aren't comfortable to wear

  • PraveeenAg Monu (@PraveeenAg) reported

    @actormanojjoshi @PrimeVideo @Varun_dvn Not anymore sir. No interest in watching napo kids and their pathetic work.

  • Pinstripe_Blue Pinstripe-Blue (@Pinstripe_Blue) reported

    9 out of 10 Amazon Originals are truly bad. #TheWilds is yet another stinker. How could Bosch and Mrs Maisel be SO GREAT and everything else so terrible? @PrimeVideo

  • mikayla32016 Mia (@mikayla32016) reported

    @PrimeVideo I thought it was terrible and didn’t watch the last 20 minutes.

  • iMrProfessor Mr. Professor (@iMrProfessor) reported

    Hey @netflix, @PrimeVideo and @DisneyplusHSVIP please provide an ON/OFF setting for Bollywood content. This settings can help us to hide all the content related to Bollywood. There are so many subscribers who don’t want to see any Bollywood content. #Bullywood

  • lidia_eskuivel Lidia Esquivel S. (@lidia_eskuivel) reported

    @nytimes @NetflixLAT has the worst customer service! They never respond. Opposite to @PrimeVideo . They are the best!

  • DommySonOfMommy Anne Young (@DommySonOfMommy) reported

    @PrimeVideo there was a glaring plot hole in "let them all talk" -- why wasn't Alice accosted by fans on the QM2? Also, terrible casting of Alice's agent. Jemma Chan looks 12 years old. You can do a lot better than this.

  • TheTennisTalker Chris Goldsmith (@TheTennisTalker) reported

    Hi @PrimeVideo is there problem with your Eurosport feed..... It drops out every 30 seconds and is very annoying. Am trying to watch Skiing

  • moonlityoong_ cajun chicken sandwich 🐝 (@moonlityoong_) reported

    @PrimeVideo @dixiedamelio this is the worst song ive heard in my ucking olife

  • Sprago James Spragins (@Sprago) reported

    @PrimeVideo Terrible movie.

  • BeeSeeNYC Bee See (@BeeSeeNYC) reported

    @PrimeVideo we added the noggin subscription thru the prime app. I can’t see this content on the prime video app. Can you help?

  • JayDavi27824181 Jay Davis (@JayDavi27824181) reported

    @PrimeVideo why do you have so many issues with subtitles? For instance 'Get the ******' has no subtitles for Spanish speaking parts. It has subtitles available for English but not Spanish. And this isn't the first movie that's had this problem

  • chrissy1893 Chris.AFC93 (@chrissy1893) reported

    @sugarshep @PrimeVideo BT Sport are the worst I can't lie

  • iAmErnScott Ern Scott (@iAmErnScott) reported

    1 of my biggest complaints about streaming services is how they categorize movies. I’m sorry @hbomax but King Kong (‘76) is not a horror movie. @PrimeVideo is probably the worst offender though.

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