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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Gainsborough, England 1
York, England 1
Auburn, KY 1
Ayr, Scotland 2
Uxbridge, England 1
Göttingen, Lower Saxony 2
Marietta, GA 3
Boca Raton, FL 1
Brisbane, QLD 6
Jasper, GA 1
Tucson, AZ 2
Saint Paul, MN 1
Warrior, AL 1
Yeovil, England 1
London, England 4
Austin, TX 4
Seattle, WA 4
Indianapolis, IN 5
Tacoma, WA 1
Township of Evan, KS 3
Gig Harbor, WA 1
Perth, WA 2
Singapore, Central Singapore 1
Sydney, NSW 3
San Jose, CA 3
Canberra, ACT 2
Melbourne, VIC 1
Tieton, WA 1
Boothbay Harbor, ME 1
Adelaide, SA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • a_humdinger
    David (@a_humdinger) reported

    @PrimeVideo This was awful!!!

  • productivegrind
    Productive Grind (@productivegrind) reported

    @SchiavelloVOICE @ONEChampionship @PrimeVideo He's a problem 🔥🔥

  • BudimeGopi
    Gopinath (@BudimeGopi) reported

    @PrimeVideo @PrimeVideoIN I wanted to watch #ThirteenLives in the Telugu language. I selected a few languages, but getting the basic language, subtitles working fine but not language. Whichever you select audio language, it's getting played in only one language. Kindly fix it

  • officialasthana
    Abhishek Asthana (@officialasthana) reported

    Dear @Airtel_Presence Please help me renewing my hotstar and amazon prime subscription #AirtelThanks #hotstar #PrimeVideo

  • GoblinSniffer
    The one who sniffs goblins (@GoblinSniffer) reported

    @PrimeVideo The #RingsOfPower Thanks to the leak no one has to pay to watch this trash fire. Save yourself the time and watch something else. This has to be THE biggest/worst flop.

  • Bionix01
    Bionix (@Bionix01) reported

    WTF am I watching #ONEonPrimeVideo1 this is a god awful way to get people to watch your shows. I’ve been watching ads for like 10 minutes. F this @PrimeVideo whatever you paid for this get your money back

  • Erendis_
    Erendis ✨ (@Erendis_) reported

    @maxmagnus11 @MeanMachineOn4 @PrimeVideo Hmm, "a ********** of his work": Please, by all means, elaborate. I'm curious why you in particular can determine that TROP is not true to his work.

  • maxmagnus11
    MaxMagnus (@maxmagnus11) reported

    @Erendis_ @MeanMachineOn4 @PrimeVideo And if you know, which I suspect, how Tolkien was protective of his work you would understand. Have you read his comments on first movie scripts sent to him? He was disgusted by the changes. And most of this show is completely invented, from events to characters.

  • tcherryx
    tcherryx.eth (@tcherryx) reported

    Like seriously. @DisneyPlus is in a branding crisis and becoming cluttered. Every service doesn’t have to have everything. Individual services can also be used as content filters. I mean @Verizon pays for my bundle… so whatever. Don’t become @PrimeVideo … unusable

  • LexiLewley
    Lexi Doodles (@LexiLewley) reported

    @PrimeVideo My Yankees streaming broadcast is freezing up and HORRIBLE! What is going on? This is unacceptable! Fix this!

  • dalascby
    dalascby (@dalascby) reported

    @PrimeVideo @ONEChampionship One Championship on @PrimeVideo is the best thing to happen to martial arts in a while. One issue though, you cut the broadcast too soon. I was a little behind because I had to pause it for a while then in the middle of the final round the feed cut out saying “Event has ended”.

  • Creativexblogs
    Varun Sharma (@Creativexblogs) reported

    @AmazonHelp Thanks for the quick response ma'am, but i tried all those steps even i rebooted my device twice but issue is not resolved yet. Is this a server issue or some bug in recent update plz fix this soon.& once again thanks @PrimeVideo for bringing us such legendary content.

  • prashan64164105
    prashant (@prashan64164105) reported

    @PrimeVideoIN @PrimeVideo @JeffBezos three days passed still I am not able to watch my prime video. Tweeted for help but no response at all. This is a behaviour that is absolutely uncalled for from a giant company.

  • DavidBaril
    David32Bit (@DavidBaril) reported

    @PrimeVideo Why is AMC+ content low quality? BCS had horrendous aliasing throughout. Unacceptable.

  • alickoftruth
    RJ (@alickoftruth) reported

    @ONEChampionship @PrimeVideo @MarcusBuchecha Prime video feed is super choppy . Anyone else having stutter issues? And yes my internet connection is solid .

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