Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 8
Madrid, Comunidad de Madrid 7
Chennai, TN 6
Hyderabad, TG 6
Pune, MH 6
Atlanta, GA 4
Seattle, WA 4
Melbourne, VIC 4
Los Angeles, CA 3
Saint Augustine, FL 3
Mumbai, MH 3
Minneapolis, MN 3
Miami, FL 3
Valencia, Comunitat Valenciana 3
New Delhi, NCT 3
Vancouver, BC 3
Barcelona, Catalunya 2
Memphis, TN 2
Indianapolis, IN 2
Ashburn, VA 2
Roseville, CA 2
Wake Forest, NC 2
Toronto, ON 2
Milwaukee, WI 2
Edinburgh, Scotland 2
Manchester, England 2
San Diego, CA 2
Nashville, TN 2
Frederick, MD 2
Paris, Île-de-France 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Cymen79 Cynthia Mendez (@Cymen79) reported

    @PrimeVideo This movie was beyond terrible.

  • wazegtinou Wa zegt i nou (@wazegtinou) reported

    Lip sync problem on #PrimeVideo Can this be corrected by the user ?

  • aditya_1423 Aditya Bansal (@aditya_1423) reported

    @PrimeVideo didn’t allow you to login to your own account.. pathetic.. been 5-6 days.. after entering credentials they seek approval by sending a message to your number.. that message normally doesn’t get delivered .. pathetic

  • Claudia81567321 Claudia Bailey (@Claudia81567321) reported

    @PrimeVideo ROP as it was a real talking point every week with friends. Friday after work with a bowl of popcorn 🍿 was a thing for 7 weeks

  • Gr8fulfred Frederick Lyons (@Gr8fulfred) reported

    @PrimeVideo I love the actors… but this has got to be in the top ten worst films I have watched. Ever.

  • GovindaVijayan Rajan Govinda🇮🇳 (@GovindaVijayan) reported

    @PurpleRao @PrimeVideo @shetty_rishab Exactly. Audio quality is bad, and huffed.

  • DarkHelmetRocks Dark Helmet (@DarkHelmetRocks) reported

    @PrimeVideo Rings of Power. Ha! Kidding, kidding, that crap was terrible. The Prime series I'm thankful for is the excellent @ThePeripheralPV!

  • chayan_mazumder Chayan Mazumdar (@chayan_mazumder) reported

    Dear @DisneyPlusHS , you guys are taking the same charge of @PrimeVideo but giving poor video quality. Watching sita raman movie in hotstar but picture quality is 720p in high-speed net unlike prime video. Most of movies in hotstar are having 720p quality in-

  • mirudox Kishore Shyam (@mirudox) reported

    @Mehul_optimist There were no issues for me …. Didn’t lag at all for all the t20’s and the ODI match today . Apple TV (Primevideo app) 50fps. 100Mbps for me though .

  • caseymikecase Mike Case (@caseymikecase) reported

    @PrimeVideo Awful

  • ashishsaksena Ashish Saksena (@ashishsaksena) reported

    @PrimeVideo maybe you want to look this up as I have subscribed to @BritBox_US and they don’t seem to be addressing the issue. Intervention?? Dressing down? Whatever helps!!

  • __kaudupul kaudupul (@__kaudupul) reported

    @rihanna @PrimeVideo @SavageXFenty This video I sent is asking you for help for the violence against animals in our country. I apologize in advance for putting you in danger, but we have no other choice. Please let us announce these atrocities committed in Turkey.

  • PNosko Peter Nosko 🇩🇪-🇺🇸 #EraseTheOnePercent (@PNosko) reported

    I'm watching @Yanni's Tribute concert on @PrimeVideo and the audio/video quality is really poor. Are they streaming a bootleg version?

  • milsom82 Helen Milsom (@milsom82) reported

    Just cancelled @AmazonUK prime. Out of 7 deliver 5 failed. As the driver is too lazy to call or read instructions. Said attempted. I work from home look out the front, live on a farm with private track road nobody has been near hate liars gonna miss @PrimeVideo

  • AZMATHULLA1863 🇦‌🇿‌🇲‌🇦‌🇹‌🇭‌🇺‌🇱‌🇱‌🇦‌ 🇦‌🇿‌🇿‌🇺‌ (@AZMATHULLA1863) reported

    @Rohith_sPyD3r Prime thop undi quality 🔥🔥 @PrimeVideo

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