Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 8
Denver, CO 7
Orlando, FL 6
Brisbane, QLD 6
Atlanta, GA 6
Ashburn, VA 5
Chicago, IL 5
Los Angeles, CA 5
Minneapolis, MN 4
Phoenix, AZ 4
Tampa, FL 4
Bengaluru, KA 3
Seattle, WA 3
Mumbai, MH 3
Indianapolis, IN 3
Palmyra, VA 3
Nottingham, England 3
Dallas, TX 3
San Antonio, TX 3
Montréal, QC 3
Winston-Salem, NC 3
London, England 3
Woodbridge, VA 2
City of London, England 2
Fairfield, CA 2
Marietta, GA 2
Lexington, KY 2
New Oxford, PA 2
Spokane, WA 2
Buena Park, CA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidInIRasta Constable Brown aka Boy Blue (@DavidInIRasta) reported

    If there was ever a time for @PrimeVideo to let the the PL know how well F1 and Netflix did after applying a little "human error", now is the time. Think about all the new fans you will have @premierleague

  • GnomeDerp DerpGnome (@GnomeDerp) reported

    @samriegel @PrimeVideo Only problem I have now: who do I pick? 😱

  • ariadna_ok Ariadna♥ (@ariadna_ok) reported

    @PrimeVideo Terrible service @PrimeVideo

  • bubberbuddy Rys Gueroult (@bubberbuddy) reported

    @PrimeVideo im a little upset. i want to buy to videos, and yet there is no place to rent or even buy. says go to @amazon and can't purchase there either. please help

  • harsh95218 Maadhu (@harsh95218) reported

    @amazon @PrimeVideo solve my issue otherwise it will cost you alot @JeffBezos

  • SolarWindWaste Loki (@SolarWindWaste) reported

    @PrimeVideo Your idiot programmers broke your system again! Software thinks I have a VPN or a proxy. No, I don't and nothing changed at my end. Your programmers broke it. Fix it. Idiots.

  • pondy_movies Pondy Movies Update (@pondy_movies) reported

    @saloon_kada @ShreyasS_ @PrimeVideo It was released due to a glitch for few mins and the content is now leaked...

  • Martin85891174 Martin (@Martin85891174) reported

    @PrimeVideo hey I have a issue with my account

  • KenCulver7 *** ‘er vaxxed!!😷🇺🇸🌊🌊🌊🇺🇦 (@KenCulver7) reported

    @PrimeVideo Sure would love to watch it on either of my Samsung smart tvs. Techs have no idea why I can’t, and really don’t want to be bothered with questions. You Tube TV, Netflix and Amazon Prime all work great on the same tvs. I have to watch on my iPad or iPhone…😭😡

  • PaulCAMM4 Paul CAMM (@PaulCAMM4) reported

    Dear @PrimeVideo why oh whyyyyyy will you not resolve the problem with watching prime via oculus quest , when it works its the best way to watch content it looks amazing, but it hasn't worked for so long now and no1 seems to want to sort the problem out 🙃

  • arshaikh93 arbaz (@arshaikh93) reported

    @JeffBezos @PrimeVideo Hello there, Despite of paying for the prime membership for the year and being countinous member from last some years, prime is asking for rent for some of the movies on it, not sure what's the problem here but request you to give a quick resolution.

  • JesusByProxy Ginger Jesus (@JesusByProxy) reported from Santee, California

    I can’t help it I enjoy The Postman. #PrimeVideo

  • spazygaga spazy (@spazygaga) reported

    @PopCrave @SabrinaAnnLynn @PrimeVideo not the olivia clone trying to act again after her stale work in that disney show

  • lemon_limes_ LE (@lemon_limes_) reported

    @PrimeVideo, we have a problem. When are y’all announcing the return date for Carnival Row? This waiting game is getting out of hand.

  • clgood Craig Good: vaccinated and masked (@clgood) reported

    Hey, @PrimeVideo: "Science Friction" is a movie, not a misspelling of science fiction. Please fix your search function.

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