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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Neufchâtel-Hardelot, Hauts-de-France 1
Traunstein, Bavaria 1
Istanbul, Istanbul 2
Fairfield, CA 3
Jeffersonville, IN 1
Berlin, Berlin 3
Hamilton, ON 1
Guwahati, AS 1
Ashburn, VA 4
Richelieu, Centre 1
Phoenix, AZ 3
Orlando, FL 5
Baton Rouge, LA 2
York, England 2
Ciudad Apodaca, NLE 1
Sterling Heights, MI 1
Jordan, NY 1
Ware, England 1
Santa Coloma de Gramenet, Catalonia 1
Goussainville, Centre 1
Greater Noida, UP 1
Birmingham, England 1
Fairport, NY 1
Toledo, OH 1
Halifax, NS 1
North Shields, England 1
Bad Oldesloe, Schleswig-Holstein 1
Achern, Baden-Württemberg 1
Neubrandenburg, Mecklenburg-Vorpommern 1
Appenweier, Baden-Württemberg 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • NavyCaptRet63XX
    Capt M J Singleton 🇺🇸 (@NavyCaptRet63XX) reported

    @PrimeVideo your #NBA broadcast is terrible technical difficulty for Lakers vs Rockets game.

  • TyleLlomas
    Tyle Llomas (@TyleLlomas) reported

    This is the worst playoff viewing experience I’ve ever had @amazon @PrimeVideo If you care about your organization at all you’d buy back the streaming rights now @NBA

  • NickCaraviello
    Nick Caraviello (@NickCaraviello) reported

    These announcers on @PrimeVideo are incredibly awful. Is this the first time they ever called a game?

  • EpouseMoiPitier
    LA GLOIRE NUMIDE 🇩🇿 (@EpouseMoiPitier) reported

    @PrimeVideo This season is so borring. And bad animation. Worst season.

  • TxNativeP23
    TexasNativePatriot (@TxNativeP23) reported

    @AmazonMGMStudio @PrimeVideo You gotta work on the joist Big BULL!

  • 0xSadGhost
    Sadghost (@0xSadGhost) reported

    Can someone explain to me like I am a Child why @JeffBezos and @PrimeVideo somehow decided INVINCIBLE should have such a low budget? In comparison with other Animes the budget for Animators is terrible. They gotta do better fr

  • BeatsByX_
    Xavier (@BeatsByX_) reported

    @amazon @PrimeVideo FIX ITTTTTT

  • dtdsadderdays
    dtd (@dtdsadderdays) reported

    help @Sportsnet @PrimeVideo my broadcast just crashed and i haven’t been able to restore it for the past 15 minutes. i’m missing the blue jays masterclass

  • whodude123
    Harry (@whodude123) reported

    @PrimeVideo I was supposed to get to watch four NBA games tonight. I got to watch one. Who decides these get turned off? That’s not what I’m paying for. I watched the Lakers beat Houston. The audio was so terrible I had to just mute it. Absolutely terrible. I’m not recommending you guys to anybody.

  • justalarriemar
    justalarrie (@justalarriemar) reported

    @DeluriaD @PrimeVideo @ZoeKravitz They can’t help it. They haven’t had much to hold on to their fantasies, so when they see one, they don’t even think 🤔

  • Patriotsdotw1n
    Pesky *********** 🇺🇸🇺🇸🇺🇸 (@Patriotsdotw1n) reported

    @travishb @PrimeVideo Not working at all. The recap works, live is just a black screen.

  • jrossi79
    Jonathan Rossi (@jrossi79) reported

    @NBA @PrimeVideo your announcers are trash! Give back the first round of the playoffs to local broadcasts! This Celtics/76ers game is an awful watch with these guys!! Let alone missing plays for breaks! Trash!

  • SL_9009
    SL_ (@SL_9009) reported

    @PrimeVideo It’s comedy and satire. When people interpret this as ****, I wonder who has the real issue

  • harvickgirl_4
    betty jo (@harvickgirl_4) reported

    Watching @NBA playoffs on @PrimeVideo is the worst games ever played in history..I'm 68 & this is bull crap Steadily buffering, losing sound..just Horrible ! Just sucks #HorribleNBAonPrime

  • MarcMillerr
    Marc (@MarcMillerr) reported

    @PrimeVideo Fix the Sixers Celtics game!!!!

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