Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Phoenix, AZ | 13 |
| Chicago, IL | 10 |
| Portland, OR | 8 |
| San Jose, CA | 8 |
| Denver, CO | 7 |
| Houston, TX | 7 |
| Los Angeles, CA | 7 |
| Minneapolis, MN | 7 |
| Orlando, FL | 6 |
| Seattle, WA | 6 |
| Atlanta, GA | 6 |
| Ashburn, VA | 6 |
| Dallas, TX | 5 |
| Las Vegas, NV | 5 |
| New York City, NY | 5 |
| Sydney, NSW | 4 |
| Omaha, NE | 4 |
| Miami, FL | 4 |
| Birmingham, AL | 4 |
| Perth, WA | 3 |
| Buena Park, CA | 3 |
| Brisbane, QLD | 3 |
| Madison, WI | 3 |
| Columbus, OH | 3 |
| Austin, TX | 3 |
| Carlsbad, CA | 3 |
| Katy, TX | 3 |
| Indianapolis, IN | 3 |
| San Antonio, TX | 3 |
| Hyderabad, TG | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Love, Lola
(@LoveLolaHeart) reported
@PrimeVideo I bought something for my dog, did not select try free Prime trial, was given it anyway with the indication I would get a confirmation email which I never received and I just logged on and my free Prime benefits are on hold due to a "billing issue"? Is this a scam?
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Louis
(@LouisFD2) reported
@PrimeVideo so prime video app developers forget to code in up and down scroll bars for the windows 10 app. If I hadn't just wasted an hour trying to fix it by an Amazon rep only to be told what I was told, l'd be LMAO! #incompetent
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Jake
(@BlueJAI) reported
@NOWTV_It despite @netflix and @PrimeVideo making their content accessible to #blind customers, something they've both done for years. You continue to show utter contempt for the visually impaired with your lack of audio description. Why is that? When will you fix it?
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CLOSED
(@wtfisakilo) reported
@DEADLINE @PrimeVideo FIX THIS
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sarah
(@homeIandanymore) reported
@alltwoghosts @PrimeVideo THIS IS IN TGE TOP WORST DAYS OF OUR LIVES
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Allen G York
(@AllenGYork) reported
@MakingtheCutTV @PrimeVideo @AmazonFashion Wow. You guys didn’t want the next global brand. You wanted cookie cutter %!&* they can sell on Amazon. If they really wanted unique, forward thinking style as well as quality, Gary would have won. I can’t believe how tacky the other two collections were. Gary is a #Genius
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Kirstie Ford
(@kirstieford23) reported
from
Kerang, State of Victoria
We are 2/2 for terrible movies during #lockdown6 on @PrimeVideo: @TheTomorrowWar and @GreenlandMovie. At least The Tomorrow War made us laugh.
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ً
(@jiwansoIs) reported
@PrimeVideo what is ur problem why would u do this
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Sonics
(@Sonics62760332) reported
@PrimeVideoIN @AmazonHelp Do you have any problems to release in #Kannada language. For your clarification @PrimeVideo dubbing is fully allowed in Kannada from 2019.Upload Hollywood movies in Kannada. How times Kannada audience asked to you to upload Hollywood movies in Kannada.
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Sushavan
(@SushavanP) reported
The worst thing about this "Messi to PSG" news is that, @Ligue1_ENG is not even aired in India. 😭 @PrimeVideo are you listening? Please, broadcast it in India too . 😞🥺
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Buffalo Tomboy
(@Ruff_hewn) reported
@PrimeVideo Gawd that was awful. Made it to 40 minutes
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marica | cindy and simon protector!
(@anakinsfilms) reported
@DEADLINE @PrimeVideo y'all suck fix this now
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Kirstie Ford
(@kirstieford23) reported
from
Kerang, State of Victoria
We are 2/2 for terrible movies during #lockdown6 on @PrimeVideo: #TheTomorrowWar and @GreenlandMovie. At least The Tomorrow War made us laugh.
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claudiaᴴ
(@GxldenHabit) reported
@DEADLINE @PrimeVideo FIX THIS
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TeamZadok3528
(@IsurviedT) reported
@PrimeVideo We had one TV that had sound, no picture. And one TV that the picture would only work if you turned the set upside down. The one with the picture was on top. My brother's rich friend came in one day, looking at the TV like a dog hearing a funny noise. When he left we all laughed.
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