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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alicante, Valencia 1
Gif-sur-Yvette, Île-de-France 1
Valencia, Valencia 1
Wolfeboro, NH 1
Township of Evan, KS 1
Amiens, Hauts-de-France 1
Gaithersburg, MD 1
Veracruz, VER 1
Sète, Occitanie 1
DeWitt, MI 1
Betim, MG 1
Melbourne, VIC 2
Poplar, England 1
Lakeville, MN 1
Puebla, PUE 1
Challans, Pays de la Loire 1
Paris, Île-de-France 6
Palma, Balearic Islands 1
Bourges, Centre 1
Sunderland, England 1
Besançon, Bourgogne-Franche-Comté 1
Brest, Brittany 1
Aix-en-Provence, Provence-Alpes-Côte d'Azur 1
Chhindwāra, MP 1
Stoke-on-Trent, England 1
Brussels, Brussels Capital 1
Berlin, Berlin 1
Renningen, Baden-Württemberg 1
Reading, England 2
Juárez, CHH 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • jpappone
    Jeff Pappone 🇨🇦 (@jpappone) reported

    .@PrimeVideo the sound on Professor T season 5 starting with episode 3 does not work properly. @masterpiecepbs

  • dhmckeown
    twaddle and tosh (@dhmckeown) reported

    @PrimeVideo What's the deal with this new movie Survive? There's 1 audio track, English, 1 subtitle track english cc, but around half way, its all in French. Every time someone speaks it shows up like "cassie speaks french". This doesn't help. Where's the proper subtitles?

  • AYMEL69
    AYMEL (@AYMEL69) reported

    @PrimeVideo has the WORST broadcast teams for their @wnba games. EMBARRASSING MUMBO JUMBO.

  • frankfavargamv
    frank favaro (@frankfavargamv) reported

    @GothamFC @PrimeVideo You pieces of **** are terrible. My goodness this league is worthless.

  • MMA_Giancarlo
    LatherRinseRepeat_MMA🇵🇷🥋 (@MMA_Giancarlo) reported

    @ONEChampionship @PrimeVideo Ugh, that was a work of art. Even after Nong O was hurting Carrillo's leg, Carrillo still destroyed him.

  • MeowSedai
    meow Sedai (@MeowSedai) reported

    @choplo2010 @PrimeVideo why would you comment on my comment ? do you want to help bring back the wheel of time?

  • venuugopal
    Venugopal Jakhotia (@venuugopal) reported

    @PrimeVideo @amazonIN Having multiple issues with your login and can't get through to customer service! No benefits even when I am eligible for prime services. Please help!

  • avinashvijayD
    Dande Avinash Vijay (@avinashvijayD) reported

    @latasrinivasan @netflix @PrimeVideo True, 🎯🎯🎯🎯!!!! I did cancel almost all my OTT memberships. Not that good quality like before at all!!!!

  • lauraelizabethm
    Laura Elizabeth Mayes (@lauraelizabethm) reported

    Yo @PrimeVideo can you please fix the sound?? We can’t hear the announcers! @WNBA

  • PaddyG67
    Patrick (Paddy) Glen (@PaddyG67) reported

    Of all the pundits I have problems with Gordon Duncan is actually one I think is sound af. Surely that’s the general consensus right? What’s to hate about that lad? I find him impartial but also he calls bs when he hears it and I respect that. @PrimeVideo @ClydeSSB

  • juanch0___102
    Juan (@juanch0___102) reported

    I thought this game was on @PrimeVideo ?! Announcers glazing way too hard. Mystics putting in work too

  • leopotter788
    Leo (@leopotter788) reported

    @PrimeVideo All awful songs we need some good romantic songs for season 2 they need to cough up some money or ask permission to get Taylor's music on the show her music elevates scenes..........

  • FishKayaker
    Mr. Burley (@FishKayaker) reported

    @PrimeVideo I'm sobbing that your apple client won't resume after I pause the video. This has started in the past month. Either you're vibe coding the app or you need to improve the quality of the outsourced engineers, or maybe just improve your QA process.

  • Vojtak42
    Vojtak (@Vojtak42) reported

    @SaveStargate198 @PrimeVideo Let's troubleshoot. Did the issue happen coincidentally just after Amazon announced they canceled #GerosGate?

  • LocalHooker1012
    LocalHooker (@LocalHooker1012) reported

    @pavyg @PrimeVideo Nice to see common sense at work

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