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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
York, England 2
Paris, Île-de-France 14
La Rochelle, Nouvelle-Aquitaine 1
London, England 7
Yuma, AZ 1
Gaillac, Occitanie 1
Hudson, FL 1
Mortagne-sur-Gironde, Nouvelle-Aquitaine 1
Workington, England 1
Warrington, England 1
Vivy, Pays de la Loire 1
Sarreguemines, ACAL 1
Bromley, England 1
Aberfeldy, Scotland 1
Melbourne, VIC 5
Birmingham, England 1
Cagnes-sur-Mer, Provence-Alpes-Côte d'Azur 1
Lubsko, Lubusz 1
Township of Evan, KS 14
Huntingdon, England 1
Dallas, TX 4
Wigan, England 1
Ridgeway, SC 1
Fareham, England 1
Feltham, England 1
Zürich, ZH 1
Motherwell, Scotland 1
Rosenau, ACAL 1
Madrid, Madrid 2
Montréal, QC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • ghornett
    Ivan (@ghornett) reported

    @SportsonPrime @PrimeVideo Stream not working on any of my devices

  • sooz_1_3
    Susan Weir (@sooz_1_3) reported

    @PrimeVideo You can fix it by making Martin Gero’s Stargate #saveStargate

  • leofolden
    leo folden (@leofolden) reported

    @PrimeVideo how dare you end us on #elle like this! If second season doesn’t come fast to know what happens I’m going to cause problems. What happens? I need answers! You ruined the 4th of July!

  • tweetingmatty
    Matt (@tweetingmatty) reported

    @JiltedValkyrie @bimbly @PrimeVideo They even did an episode that focused on her being in another women's body Who was disabled. The show always felt with social issues they just didn't beat it over the head.

  • GULAGSGOTTAGO
    JoeKar ◎ (@GULAGSGOTTAGO) reported

    @SGOffworld @AmazonMGMStudio @PrimeVideo Mckay still has to do the work to save Shepard 40k years in the Future..

  • sanifv11
    ⤷ sani (@sanifv11) reported

    Its like ending a movie at interval @/PrimeVideo @/netflix fix it

  • CulturedWookiee
    Civilised Wookiee (@CulturedWookiee) reported

    Oh okay @PrimeVideo. When an ad starts to play, you're forcing people to watch ads, because when ever I go to skip, without fail I get and error code 9008 unless I watch them. Every. Time. The app is upto date, uninstalled/reinstalled, cleared data/cache. Error still persists.

  • DuiliusNotus
    Duilius Notus (@DuiliusNotus) reported

    @PrimeVideo I have an idea for a show. One where an evil corporation sees the error of it's ways and makes something people actually want to ******* see.

  • mbhnyc
    🇺🇦 Srud 🇺🇦 (@mbhnyc) reported

    @AmazonMGMStudio @PrimeVideo Grace would DEFINITELY be a Stargate fan. And don’t you dare reboot - it’s a terrible idea.

  • mikemanzari
    Mikemanzari (@mikemanzari) reported

    @PrimeVideo fix the audio for the @Yankees game it’s extremely delayed billion dollar company streaming a delayed game and yall don’t notice this or fix it what are we doing ?

  • MrDrakeford
    T-Money (@MrDrakeford) reported

    @MhzShannii @SportsonPrime @PrimeVideo Walking into work Is lame?

  • AlienHunter888
    Wendi ✡️ (@AlienHunter888) reported

    @PrimeVideo Fix this. #SaveStargate

  • emmynicole1627
    Emily Shell (@emmynicole1627) reported

    Hey @PrimeVideo, Avatar the Last Airbender is missing a huge chunk of s1e18. Not sure if its a @paramountplus problem or on your end but my kids were very confused when it just skipped a major fight to the very end of the episode.

  • DawoodHamad
    Hamad Dawood (@DawoodHamad) reported

    For all the talk about Amazon being customer centric their ui on Amazon Prime Video is terrible. And perhaps the worst search experience out there. What’s going on @amazon @PrimeVideo

  • Classic_FV
    Fabio (@Classic_FV) reported

    @Sportsnet hey i live in Ottawa. Is there a way I can watch the @TorontoMarlies game on my subscription threw @PrimeVideo please help me.

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