Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 8
Atlanta, GA 6
Madrid, Comunidad de Madrid 6
Chennai, TN 6
Hyderabad, TG 6
Pune, MH 6
Houston, TX 4
Mumbai, MH 4
Seattle, WA 4
Melbourne, VIC 4
Dallas, TX 3
Ashburn, VA 3
San Jose, CA 3
Indianapolis, IN 3
Paris, Île-de-France 3
Minneapolis, MN 3
Miami, FL 3
Valencia, Comunitat Valenciana 3
New Delhi, NCT 3
Vancouver, BC 3
Adelaide, SA 2
Lake Zurich, IL 2
De Pere, WI 2
Tampa, FL 2
New York City, NY 2
Salt Lake City, UT 2
Peoria, AZ 2
St. Petersburg, FL 2
Chicago, IL 2
Sydney, NSW 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • hartle316 JoeyH (@hartle316) reported

    @PrimeVideo @NFL #ThursdayNightFootball horrible quality on TNF on Prime. Better quality with rabbit ears in the 90s on a 13 inch black and white

  • jaystiltner jstilt (@jaystiltner) reported

    @PrimeVideo @NFLTNF this broadcast is terrible. I’d have a better picture in my 1988 magnavox than this slow streaming broadcast. Funny thing is the commercials are in clear HD. Too bad the game isn’t.

  • KaucherKim Kim Kaucher (@KaucherKim) reported

    @PrimeVideo why tf is the video for this game such poor quality? Just awful. Same as last week. Get it together.

  • hughes3511 Sammy Hughes (@hughes3511) reported

    @PrimeVideo is the worst decision the NFL could have made. I have 1gb Internet in the middle of a city and it's buffering every other few minutes. Not to mention the video to sound is distractingly delayed. Want to watch football, not fight with Amazon because they want more $$$

  • Masoud1408 Masoud Seyedi (@Masoud1408) reported

    @PrimeVideo @JLo @joshduhamel Plz help iran plz be our voice just see us #mahsaamini #مهسا_امینی

  • PerrinC13 Snow (@PerrinC13) reported

    @PrimeVideo picture quality sucks for football...was better on @nflnetwork.

  • charles0344 Charles (@charles0344) reported

    @Indydominator11 @PrimeVideo Sunday ticket was a mess the past two weeks too. Pathetic these companies can’t get their products to work.

  • GrahamMcMurry Graham McMurry (@GrahamMcMurry) reported

    Extremely unimpressed by @awscloud stream quality on @PrimeVideo. No issues streaming live with any other service this year. Anyone else?

  • TheDankyD Hank (@TheDankyD) reported

    @PrimeVideo your @NFLonPrime doesn’t work in Canada 👎🏽thanks

  • KaucherKim Kim Kaucher (@KaucherKim) reported

    @NFL @PrimeVideo Wtf is up with this awful picture quality????

  • alexcaprara9695 The Village Idiot (@alexcaprara9695) reported

    @PrimeVideo this is the worst stream I’ve ever seen. Bezos trying to gatekeep football from the average American is the final straw

  • MichaelW0317 MCW23 (@MichaelW0317) reported

    @dabearsblog @PrimeVideo I thought it was just me. Awful picture.

  • RandyHolbrook Holbrook ♋️ (@RandyHolbrook) reported

    fr??? Second week in a row @PrimeVideo screws up and can’t broadcast a #TNF game?? It still doesn’t work on my big screen TV but any movies or TV shows on it do. But it works on my phone!? @nfl needs to lose this deal with @amazon ASAP!

  • ReynoldsJN Jeremy (@ReynoldsJN) reported

    I love hearing the game before seeing the play @PrimeVideo I’m sure it doesn’t help @BarstoolBigCat odds tonight

  • sgessler12 Sheila (@sgessler12) reported

    @PrimeVideo issues are making TNF almost unwatchable

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