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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 2
Zaratán, Castille and León 1
Knoxville, TN 1
De Panne, Flanders 1
Palm Coast, FL 1
Wrocław, Lower Silesia 1
Adelaide, SA 3
La Vergne, TN 1
San Clemente, CA 1
Corpus Christi, TX 1
Sacramento, CA 3
South Bristol, ME 1
Edmonton, AB 2
Alameda, CA 1
Fort Worth, TX 3
Sanford, NC 1
Tacoma, WA 2
Stockton-on-Tees, England 1
Kingsport, TN 1
Amritsar, PB 1
Jersey City, NJ 1
Lancaster, CA 1
Belém, PA 1
Circle Pines, MN 1
Peyton, CO 1
Flagstaff, AZ 1
Elliant, Brittany 1
Hamilton, ON 2
Wolverine, MI 1
Mauves, Auvergne-Rhône-Alpes 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • rasp_david19398
    David Rasp (@rasp_david19398) reported

    @ErikaaLauren @PrimeVideo @NBA It was a REMARKABLY terrible broadcast!

  • kraabel
    Michael Kraabel (@kraabel) reported

    Dear @PrimeVideo - It’s very clear that nobody on your team is a sports fan who is designing your UX. I went on media blackout last night so I could wake up early in the morning and watch this game. First thing I do is login and see the final score. Who in the right mind designed the system? Why would you list the score on the replay?

  • NADaze2
    Rachel (@NADaze2) reported

    @PrimeVideo your live sports feed is terrible.

  • JimCarlton2
    Jim Carlton (@JimCarlton2) reported

    Is anybody else's stream of the Cavs/Pistons game on @PrimeVideo lagging/freezing constantly? My internet should not be the problem, but this is becoming unwatchable very quickly.

  • youngestsexton
    Dave (@youngestsexton) reported

    @PrimeVideo Fix your subtitles!!!!!! How can you be so stupid that you set up a video with the wrong closed captioning?

  • Filmy_Hype
    Filmy Hype (@Filmy_Hype) reported

    Just raised an issue: @Netflix stopped offering recaps for preview seasons—great to see them back! 🎬 But on @PrimeVideo there’s no volume or brightness swipe controls. 😕 #PrimeVideo, please fix this ASAP!

  • ShawnBechard
    Shawn Bechard (@ShawnBechard) reported

    @PrimeVideo Terrible comedy. How is this in the top ten?

  • vidhemant
    Vidya Shetty (@vidhemant) reported

    The entire prime experience has become awful cosnof the stupid ads, why r v paying a premium then if the viewing experience is horrible @PrimeVideoIN @PrimeVideo

  • Tre_the_Menace
    Tre Beckett (@Tre_the_Menace) reported

    Gotta pay @PrimeVideo to watch the NBA and the stream is not working? What's going on man?

  • AlexMaksim43671
    George Fisher (@AlexMaksim43671) reported

    @PrimeVideo It's the worst season too.

  • datmanirv
    -LoneSoul🫰🏼 (@datmanirv) reported

    @PrimeVideo fix ya damn audio!! I can’t hear ****!

  • NoahRSnyder
    Noah Snyder (@NoahRSnyder) reported

    I can't wait for @NASCAR to be on @PrimeVideo. The @watchfoxone app is horrendous and whoever built it should be ashamed of how terrible it is. #embarrassing

  • BigBegottens
    ʙᴇɢᴏᴛᴛᴇɴs (@BigBegottens) reported

    @MydeAura @PrimeVideo I just downloaded it ooo trying to login no way

  • BF8_szn
    John (@BF8_szn) reported

    @nettsbigfeet @VK5619819989119 @PrimeVideo He already said the breastfeeding was the worst thing he’s had to to do

  • WiggleJ1ggle
    WiggleJiggle (@WiggleJ1ggle) reported

    @M0hawkMark @PrimeVideo 2.5m per episode apparently, That's just terrible budgeting

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