Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

Less
More

amazon-prime-instant-video Hero Image

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 8
Madrid, Comunidad de Madrid 7
Chennai, TN 6
Hyderabad, TG 6
Pune, MH 6
Seattle, WA 4
Melbourne, VIC 4
Saint Augustine, FL 3
Mumbai, MH 3
Minneapolis, MN 3
Atlanta, GA 3
Los Angeles, CA 3
Miami, FL 3
Valencia, Comunitat Valenciana 3
New Delhi, NCT 3
Vancouver, BC 3
Barcelona, Catalunya 2
Memphis, TN 2
Indianapolis, IN 2
Ashburn, VA 2
Roseville, CA 2
Wake Forest, NC 2
Toronto, ON 2
Milwaukee, WI 2
Edinburgh, Scotland 2
Manchester, England 2
San Diego, CA 2
Nashville, TN 2
New York City, NY 2
Frederick, MD 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • joelmyerstennis Joel Myers (@joelmyerstennis) reported from San Diego, California

    Machine Gun Preacher on @PrimeVideo is an amazing movie. Shockingly based on an awful true story

  • zo_alana Alana 🦄 (@zo_alana) reported

    @hasrock36 @BeingCharisBlog @PrimeVideo Wait what? Would’ve made the ‘analysis of movie stills’ a lot easier… pictures of screens were TERRIBLE to use in a presentation

  • gigiliz12 Lizz🏅🏅 (@gigiliz12) reported

    @Saurabh15012 @PrimeVideo Message 👉 @LordHelp07 For Help ASAP

  • sexyspoonie Cute Connoisseur of Time Desks (@sexyspoonie) reported

    @katimcf @BeingCharisBlog @PrimeVideo oh it's awful on there

  • Setblaster James Thomas (@Setblaster) reported

    @No_X_in_Nixon @PrimeVideo @elonmusk The term, “ worst people “ depends on the lense you choose to view life through.

  • M1Saipraneeth Sai praneeth M (@M1Saipraneeth) reported

    @shetty_rishab @hombalefilms @PrimeVideo Music is so worst in prime,I expected we experience best music like we experience at theatre varahaa ropam was best song in whole kantara movie but in ott song is completely got worst fix this or this movie lost interest In people Pls fix

  • shuklaBchandra Chandra Bhushan Shukla (@shuklaBchandra) reported

    @tweety_pai @thaikudambridge Why would u do that @PrimeVideo. Please fix this.

  • Saurabh15012 Saurabh Singh (@Saurabh15012) reported from Gurgaon, State of Haryāna

    @PrimeVideo Hii I can't access my account due to I forgot my passwords and lost my phone no also so please help to loging

  • hhtennis77 NoSugarCoat (@hhtennis77) reported

    @PrimeVideo Terrible movie.

  • craigleidheiser Craig Leidheiser (@craigleidheiser) reported

    @PrimeVideo Worst movie ever on Amazon prime. It’s garbage don’t waste your time

  • Dogger6337 Dedicated62 (@Dogger6337) reported

    @PrimeVideo Ugh…terrible movie

  • aksh_018 AKSHAY KRISHNA VARMA (@aksh_018) reported

    @PrimeVideoIN since last update on November 9 your android app is crashing alot please look into it and fix the bugs #PrimeVideo #bugs #crashing

  • random4623 Pink Jesseman (@random4623) reported

    @sunita_krishnan @PrimeVideo have some common sense. court case is going on regarding plagiarism issue. will u give thief food in your house when court case is going on??

  • Indyref_2018 IndyCommited (@Indyref_2018) reported

    @PrimeVideo @kendricklamar @amazonmusic My TV just updated Prime app, the new version is diabolically awful for scrolling through film lists. Who thought it would be a good idea to distract the reader glancing at the titles by having them jump to the right after a couple seconds. Fire executives who approved release.

  • PratikDChavan Pratik Chavan (@PratikDChavan) reported

    @PrimeVideo I m prime member , Why you provide third class service , From Last Week I m not login to your Amazon Prime App. I call to Amazon Prime Customer Support but did not get any proper help . I am not able to login my account because I am not getting any proper Help from your team.

Map Check Current Status