Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Phoenix, AZ | 12 |
| Los Angeles, CA | 8 |
| Portland, OR | 8 |
| Orlando, FL | 7 |
| Minneapolis, MN | 7 |
| Chicago, IL | 7 |
| Atlanta, GA | 6 |
| Seattle, WA | 6 |
| Houston, TX | 6 |
| Omaha, NE | 5 |
| Miami, FL | 5 |
| Denver, CO | 5 |
| Ashburn, VA | 5 |
| Perth, WA | 4 |
| Brisbane, QLD | 4 |
| Dallas, TX | 4 |
| Birmingham, AL | 4 |
| Las Vegas, NV | 4 |
| Sydney, NSW | 4 |
| New York City, NY | 4 |
| San Jose, CA | 4 |
| San Diego, CA | 3 |
| Queens, NY | 3 |
| Vancouver, BC | 3 |
| Buena Park, CA | 3 |
| Columbus, OH | 3 |
| Austin, TX | 3 |
| Katy, TX | 3 |
| Milwaukee, WI | 3 |
| Tallahassee, FL | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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The Dali Male........ be kind❤️🇺🇦
(@TheDaliMale) reported
@Carodarcy C’mon @primevideouk @PrimeVideo ..... sound quality on Indian Wells tennis is terrible. Watching with sound turned off. What’s happening??
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Angela
(@Ange_9_) reported
@PrimeVideo @BNPPARIBASOPEN coverage is terrible. The commentators speak over each other and the pundits have zero chemistry. They could also use a stylist. Feels very budget.
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💙Kaz 👩🏻🦰👱🏻♂️👩🏻🐶🏴🇵🇱🇪🇺
(@matchdaymum) reported
Ridiculous to be watching on mute because @PrimeVideo have yet to sort out their issues with sound(and yes- I’ve tried different devices both on WiFi and on 4G) Get it sorted! @andy_murray #IndianWells #tennis
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Bridget
(@BridgeShahin) reported
@PrimeVideo @primevideosport hey Prime Video - your transmission of the Raducanu v Martic match that 3rd set live has gone bonkers! Checked my WiFi & not the issue- #tennis #EmmaRaducano #BNPParibasOpen
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SJ_ スーザン 🇪🇺 🏴 🇺🇦
(@Ms_SJP) reported
Argh @PrimeVideo please sort out the sound issue on the #raducanu match, I’m going insane. 🙉
-
Mary Quigley
(@maryeilmicdom) reported
The joy of finding I could watch the tennis rather quashed by the sound quality. Someone at @PrimeVideo needs to adjust the ****.
-
ghoulweed
(@drughaver) reported
@UploadOnPrime @PrimeVideo why did the season end with no ******? Worst ending I could’ve imagined.
-
Aaron___MCFC
(@AaronMCFC3) reported
@jcrdannobbs @PrimeVideo Having the same problem with the murray match wtf?
-
Lee Noble
(@LeeNoble20) reported
@PrimeVideo our live stream of the Tennis - Emma Raducanu; has terrible sound. It’s really crackly and breaking up a lot; can’t even hear anything. Definitely not an issue with our end/TV as other channels fine?
-
KatetheKate
(@komeara) reported
@PrimeVideo the sound is gone on the Raducanu tennis match, v fuzzy. Please fix, thanks
-
Caroline Violet
(@Caro_Violet) reported
Hey @primevideouk can you check out the audio for Indian Wells coverage please, all streams are totally unwatchable due to major sound issue. Thank you! #primevideo #amazon #indianwells
-
2012
(@Bufferb2012) reported
this is poor @_markpetchey by @primevideo not 2 have the issues of doing 4 so long.
-
Lafáette
(@NutsoMusic) reported
@PrimeVideo Show/season was good and smart but the problem was that it was to short.
-
PeteFundela🇺🇦
(@zdorov) reported
@PrimeVideo amazon, the sound has gone on the raducanu v Martic game, can you please fix it. I just get distortion, no commentary. It’s a fault at your end. Thanks
-
Dame Samantha Knope
(@tottenhamsam) reported
Fix the sound please, @PrimeVideo!