Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

Less
More

amazon-prime-instant-video Hero Image

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Denver, CO 8
New York City, NY 8
Chicago, IL 6
Ashburn, VA 6
Los Angeles, CA 6
Atlanta, GA 6
Orlando, FL 5
Derby, England 4
Bengaluru, KA 4
Guadalajara, JAL 4
Brisbane, QLD 4
Minneapolis, MN 4
Phoenix, AZ 4
Tampa, FL 4
Dallas, TX 3
Glasgow, Scotland 3
San Diego, CA 3
Endicott, NY 3
Fairfield, CA 3
Jacksonville, FL 3
Wandsworth, England 3
Mumbai, MH 3
Indianapolis, IN 3
Palmyra, VA 3
Nottingham, England 3
San Antonio, TX 3
Montréal, QC 3
Winston-Salem, NC 3
Southampton, England 2
Köln, NRW 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • rohringrook me (@rohringrook) reported

    @ajassy @PrimeVideo amazon is very discriminatory torwards employees and people with mental illness!!! please fix this!!!!

  • rudhrasekar Rudhra (@rudhrasekar) reported

    I'm recently watched movie in my mobile @PrimeVideo 1hour 30mins movie data will be consumed by 10GB HD 1080P. #BUFFERINGFACING At the same sime in @netflix 1hours 10 mins movie data will be consumed by 2GB. I'm only facing thiss issue? Buffering not facing #Data #4G

  • SSaeedal1 S.S.A (@SSaeedal1) reported

    @rihanna @SavageXFenty @PrimeVideo Leave your humanity, not human because every animal knows how to reproduce. Now is the time to help the oppressed people of Iran with your pen and shout and all your being until the Khamenei regime has not killed all the people of Iran. #for_humanity

  • TheRealBobG TheRealBobbyG (@TheRealBobG) reported

    @AmazonHelp Yep, @netflix just pops right up @PrimeVideo …….not so much. Very frustrating to pay for this service and it be unusable such a high percentage of the time.

  • julesss06 Julie Holder (@julesss06) reported

    If you have a child that's never watched Dino Dan on @PrimeVideo thank your lucky stars above and don't ever show it to them because that show is god awful. My 4 year old loves it and I wish he'd never seen it. #AmazonPrime

  • Stickmansean Sean Alexander (@Stickmansean) reported

    @Dice_Guy @manilaluzon @PrimeVideo Prime is terrible at advertising unless it’s an original.

  • TaddWinter Tadd Winter (@TaddWinter) reported

    @PrimeVideo What is up with the screwed up video on the newest episode of Yellowstone through season passes? It's been two days with no fix yet, how long until we get this resolved? Kind of annoying when we paid for this.

  • butterstan4911 Bee Girl (@butterstan4911) reported

    @PrimeVideo @antonystarr @TheBoysTV Eerily similar to “I alone can fix it”.

  • FrancosSon3 Franco's Son (@FrancosSon3) reported

    @RichesOnPrime @PrimeVideo This show is terrible. I could not get through the first episode. The acting is terrible and trite. The storyline is all too predictable. This is the same storyline as the Netflix show.

  • jubaira61397501 jubair ahmed (@jubaira61397501) reported

    @PrimeVideo @amazonIN I lost access to my phn number but have access to registered e mail id but still it is asking me to verify registered mobile number to log in ...tried calling and get support from amazone but failed. Amazone is Worst and pathetic kind of service provider

  • echoes_g_e_e_k Echoes:.:G.E.E.K (@echoes_g_e_e_k) reported from Garhi Harsāru, State of Haryāna

    @airtelindia Why is no one in #airtel customer care listening to my issues? Why do you charge for @PrimeVideo when you aren’t paying them. Because of your callous billing my @amazon subscription got canceled. Why harass us even after prompt payment s?

  • ErenBekdemir5 Eren Bekdemir (@ErenBekdemir5) reported

    @blumhouse @PrimeVideo Why don't you share a progress about the fnaf movie? is there a problem or are you working on a good project?

  • thenevilletwin ¯\_(ツ)_/¯ ♌️☀️🌊🌻 (@thenevilletwin) reported

    @PrimeVideo is trying to be the "amazon of streaming" bro get like quality **** on your streaming service and maybe people watch it more. Almost like people dont care because you have TERRIBLE options. But good luck taking down @netflix & @hbomax who figured it out easily

  • MichaelBizCoach Michael Stevenson (@MichaelBizCoach) reported

    @PrimeVideo can you please fix Yellowstone S5E5? Aspect ratio is off. The video is squished into 4:3 aspect. Thanks!

  • SSaeedal1 S.S.A (@SSaeedal1) reported

    @rihanna @PrimeVideo @SavageXFenty Leave your humanity, not human because every animal knows how to reproduce. Now is the time to help the oppressed people of Iran with your pen and shout and all your being until the Khamenei regime has not killed all the people of Iran. #for_humanity

Map Check Current Status