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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 14
Montpellier, Occitanie 1
Vilanova de Sau, Catalonia 1
Toulon, Provence-Alpes-Côte d'Azur 1
Sydney, NSW 9
Köln, NRW 1
London, England 8
Liverpool, England 1
Washington, IN 1
Cergy, Île-de-France 1
Palaiseau, Île-de-France 1
Pessac, Nouvelle-Aquitaine 1
York, England 2
La Rochelle, Nouvelle-Aquitaine 1
Yuma, AZ 1
Gaillac, Occitanie 1
Hudson, FL 1
Mortagne-sur-Gironde, Nouvelle-Aquitaine 1
Workington, England 1
Warrington, England 1
Vivy, Pays de la Loire 1
Sarreguemines, ACAL 1
Bromley, England 1
Aberfeldy, Scotland 1
Melbourne, VIC 5
Birmingham, England 1
Cagnes-sur-Mer, Provence-Alpes-Côte d'Azur 1
Lubsko, Lubusz 1
Township of Evan, KS 9
Huntingdon, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • anticoder404
    ERR404 (@anticoder404) reported

    Most disappointing streaming app is Amazon prime. @PrimeVideo 1. Pay extra for rental movie despite paying yearly subscription charge, nonsense 2. Non stop ads 3. Poor UI High respect to @netflix for such quality and user friendly experience . Customer first always.

  • Marianasm23
    ➳ Mariana ॐ (@Marianasm23) reported

    See you at work tomorrow! @PrimeVideo

  • monetfun
    Rachel 🏳️‍🌈 (@monetfun) reported

    @hanwaddingham @PrimeVideo That is my plan when I get home from work

  • firejack007
    Firejack007 🇺🇸🇺🇦🇮🇱🇮🇷 (@firejack007) reported

    @PrimeVideo fix your *** prime video app. Not working at all. Also won't work in any browser from website. done all of the so called 'fixes'. update, clear cache, reboot, etc. windows 11.

  • no_retreatx
    xNoRetreatx (@no_retreatx) reported

    @PrimeVideo Your streaming in Sydney, for all titles, is terrible. Literally unwatchable. Plays for 1 minute then freezes continually. I'm cancelling. Most of the titles don't even come with the subscription. Scam.

  • Landon1451056
    Landon (@Landon1451056) reported

    @A_S12 @PrimeVideo @NASCAR Prime will fix the sport

  • RapperRockSolid
    KingoftheMidwest (@RapperRockSolid) reported

    YO! @paramountplus! WHERE ******** IS UFC 329 & prelims on prime? IM SICK OF ALWAYS HAVING TO GO ON A ****** EASTER EGG HUNT TO FIND THE MOST RECENT UFC EVENT ON PRIME. ITS BEEN ALMOST A YEAR AND U STILL HAVE NOT ARRANGED THIS **** IN ORDER! ITS AWFUL! @ufc @PrimeVideo

  • gabechou
    Gabe Chou (@gabechou) reported

    @MLCricket Wish we could’ve seen this record, but the stream is still down @willowtv @PrimeVideo please fix it, this is very poor form.

  • ibnfeed
    𝑰𝑩𝑵 (@ibnfeed) reported

    @PrimeVideo When are you going to work on your data consumption for tv? 1.5GB for a 35min episode is a very crazy sucker. Netflix takes 200 to 250MB.

  • UnrulyColonist
    UnrulyColonist (@UnrulyColonist) reported

    wtf just happened to the amazon soccer video quality It looks like it's broadcasting in 640x480 #FIFA #PrimeVideo

  • m_rosenbloom28
    Mitchell Rosenbloom (@m_rosenbloom28) reported

    The Stargate franchise went dark. How about we fix that @AmazonMGMStudio and @PrimeVideo? #SaveStargate

  • steph_nuzz
    steph (@steph_nuzz) reported

    @PrimeVideo the orlando pride vs angel city fc stream is not working!

  • nepturnos
    𝗌𝖺𝗋𝖺, 𝗍𝗁𝖾 𝖻𝖺𝖻𝗒𝗌𝗂𝗍𝗍𝖾𝗋 🧛🏽‍♀️ (@nepturnos) reported

    @aclunmt see you at work tomorrow, tem na primevideo !

  • majolelo
    Michael Wilson (@majolelo) reported

    Hi @PrimeVideo I have login problem. I enter the correct password but you still send me OTP to my no-longer-accessible phone number. Then, your app needs me to take photo with my government-issued ID, but my country isn't even listed. How do I access my account?

  • valifoy
    𝐕 🇵🇷 (@valifoy) reported

    @PrimeVideo fix yo **** before I start promoting pirating

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