Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Denver, CO 7
Orlando, FL 6
Los Angeles, CA 5
Buena Park, CA 4
Brisbane, QLD 4
Dallas, TX 4
Atlanta, GA 4
Chicago, IL 4
Phoenix, AZ 4
Ashburn, VA 4
Austin, TX 3
Nottingham, England 3
San Antonio, TX 3
Montréal, QC 3
Tampa, FL 3
Winston-Salem, NC 3
New York City, NY 3
Minneapolis, MN 3
Seattle, WA 3
London, England 3
Jacksonville, FL 2
San Francisco, CA 2
Abbotsford, BC 2
Madrid, Comunidad de Madrid 2
Bengaluru, KA 2
Clearwater, FL 2
Indianapolis, IN 2
Hillsboro, OR 2
Pittsburgh, PA 2
Stockbridge, GA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Picarat Gregory Thomas (@Picarat) reported

    @PrimeVideo hey what gives, the @NBATV game isn't playing on my PS4. It'll play on my phone but that screens smaller then my tv lol Is something wrong on yalls end ? Or is @Giannis_An34 too much for your servers : ) Seriously though, what gives ?

  • laulaulauren Lauren (@laulaulauren) reported

    @PrimeVideo please fix the link for The ******* The Train (2016) It plays a different film. 😭😭

  • Jasonwa15450764 Dylan walker (@Jasonwa15450764) reported

    @TheExpanseWR @PrimeVideo @ExpanseOnPrime This was the worst season ever!!!! Nothing new, ALL naomi drama amd that 5 second ending... thats it. Plain terrible

  • tonydangerfield Tony Dangerfield (@tonydangerfield) reported

    @RokuSupport Been having trouble with @PrimeVideo on Roku on all three of my devices. I've reinstalled the app on them all and restarted all the devices but not fixed.

  • Awful_Wizard Apocalypse Wizard (@Awful_Wizard) reported

    @PrimeVideo @WithoutRemorse @michaelb4jordan I hope they just throw a stack of cash into Clancy's coffin for every adaptation of his work. Probably more money than man by now.

  • loulouartguru Mårä-culous (@loulouartguru) reported

    @PrimeVideo can you pls work on device updates so I don’t have to get my tablet out to see what episode I’m on to pick it up on my tv😩

  • AngusKohm Angus Kohm (@AngusKohm) reported

    @ZellcoEnt @PrimeVideo I'm not familiar with this one... Did you work on it? I'm not around Prime these days, but I'll keep it in mind for the future.

  • ShaleyN86 Shaley Nagle (@ShaleyN86) reported

    @NichoLowry @PrimeVideo @RoadshowPBS Oh man could have used that in 2020. 😭 Well, it'll help time go by in 2020 v2 lol

  • meghanaroy16 Meghana Roy❓||✨#arighana✨|| #TGTATBO ♬ (@meghanaroy16) reported

    @kirstin @PrimeVideo why does this whole set up want me to stay in and not attend my work and watch movies 😭

  • jcaron5 Joe Caron (@jcaron5) reported

    @PrimeVideo terrible movie IMO.. If Salma wasnt in it would never have even considered it

  • Jayjo1921 Jayson J (@Jayjo1921) reported

    @PrimeVideo Some classics should be left alone.....looks terrible.

  • indivisbl Please Wear A Mask PPL!!! (@indivisbl) reported

    @Astro_illini You guys get Amazon @PrimeVideo up there? If so wondering what you think about Alex's stroke death from high g spin/burn to match trajectory n speed of a ship that was doing space donuts. The folks who don't get physics think it was anti-climactic. Ur thoughts? NASA some help?

  • blain_skywalker Blain (@blain_skywalker) reported

    Well @PrimeVideo you casted that awful @Lesdoggg in #Coming2America You ruined the movie with her! #Ghostbusters #SuperMarketSweep are 2 examples of trash. Sad. Sorry Leslie, that’s my opinion.

  • Monitalba MonSot (@Monitalba) reported

    @NereaGarsi @PrimeVideo Terrible

  • JLennips Julia Lennips (@JLennips) reported

    @SYFY This is the worst break up I've ever experienced. #BringWynonnaHome please. I have dedicated my entire arm to this show. The beloved characters of #WynonnaEarp are permanently on my skin. Also hey @PrimeVideo @IMDbTV rejection close to Valentine's Day is sad, pick us up?

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