1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Amazon Prime Video
  6. ❯
  7. Outage Map
Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

Less
More
Check Current Status

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 2
Wrocław, Lower Silesia 2
Paris, Île-de-France 6
Asheville, NC 2
Sydney, NSW 4
Modesto, CA 1
Washington Court House, OH 1
Plainfield, IN 1
Kansas City, MO 1
Atlanta, GA 5
Owensboro, KY 1
St. Petersburg, FL 1
West Palm Beach, FL 1
Belleville, IL 2
Dallas, TX 4
Sooke, BC 1
Orchies, Hauts-de-France 1
Albuquerque, NM 1
Tivoli, NY 1
San Jose, CA 5
Virginia Beach, VA 1
Denver, CO 5
Sweetwater, TN 1
Hoddesdon, England 1
Austin, TX 4
Lucknow, UP 2
Grande Prairie, AB 1
Auray, Brittany 1
Charlotte, NC 2
Belleville, NJ 1
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • MoneyMavs
    ᴹᴬᴺᴺʸ (@MoneyMavs) reported

    @WILDMANBS @NASCAR @PrimeVideo sound like a you problem

  • SHistorians
    Society of Golf Historians (@SHistorians) reported

    @IllinoisGolfer @WNBA @PrimeVideo My tv had that for about 1/4 of the game and then reverted to what I shared. I turned to watch highlights of the Spurs game with no issues.

  • MJInnocentUK
    #MJINNOCENT (@MJInnocentUK) reported

    @TheSimpsonsDid @PrimeVideo @michaeljackson Documentaries should be factual & informative. We don’t have any issue with Netflix making a documentary; in fact we even met with them in good faith to offer assistance. Our issue is when they misrepresent the truth with the obvious agenda of persuading viewers MJ was guilty

  • DestinyCaptain
    DestinyCaptain - Human of Earth (@DestinyCaptain) reported

    @ThatChrisGore @The_Epic_Mike Wish I could have watched it in Black and White. But @PrimeVideo botched it in the App. Some users can see it either way. Others can’t. The default IS NOT the Black and White version as it should be. The default version is color. Some are able to work around it. I wasn’t.

  • justin_1455
    Justin (@justin_1455) reported

    @Bgordo92 @NASCAR @PrimeVideo User error. Worked great all night and destroys any other NASCAR broadcast.

  • JeffMeintzer
    Jeff Meintzer (@JeffMeintzer) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like your internet speed, router and streaming device suck. I didn’t have one issue the entire race. The prime broadcast is fantastic. Much better than Fox and NBC

  • gnu_pablo
    Pablo Ferreira (@gnu_pablo) reported

    Unfortunately the telecom operator removed this month @PrimeVideo from my benefit, so I can't watch Spider. Yes! Brasil has the worst MNO in the world thank to the terrible privatization of the 1990s. Anyone working in the MNO can shutdown the internet of anyone.

  • Sarend09
    Sheree (@Sarend09) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like a personal problem because I had no issues with it on my end

  • JeremyKutz9
    Jeremy Kutz (@JeremyKutz9) reported

    @familybaptisttn @NASCAR @PrimeVideo I had no problem last night or last year.

  • fourmclren
    ‎☾ (@fourmclren) reported

    i wanna know the s2 one like what are janeford gonna be doing and are they gonna put “jane’s revenge” ugh it’d EAT @PrimeVideo get to work

  • RilingBill
    Bill Riling (@RilingBill) reported

    @PrimeVideo It's awful. Awfully good. Good as in sucks.

  • strouse_craig
    Craig Strouse (@strouse_craig) reported

    @Bgordo92 @NASCAR @PrimeVideo I had no problem. You need to get faster internet. I thought race broadcast was great sucked who won, but other than that. I will be watching the next 4 weeks.

  • silverfoxx6
    ᎫᎪᎦᎾᎯ ⛳️🥎🏌🏼‍♂️ (@silverfoxx6) reported

    @NASCAR on @PrimeVideo is still using the Fox and NBC ticker on the side of the screen covering up part of the track and racing, while the top of the screen is showing the sky and nothing else. Please fix it. It’s old, we hate it, and it covers way too much!!!

  • lupitaibarra25
    Lupita (@lupitaibarra25) reported

    @PrimeVideo FIX IT 😩😭😭😭 i don’t like watching the game like this!! @yankees @mlb 😭😭😭

  • spiritcrushr69
    Ultra PorkChop PHD. (@spiritcrushr69) reported

    @Bgordo92 @NASCAR @PrimeVideo i watched about 75% of it and had zero issues....

Check Current Status