Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Los Angeles, CA | 8 |
| Ashburn, VA | 7 |
| Orlando, FL | 6 |
| Phoenix, AZ | 6 |
| Atlanta, GA | 5 |
| Minneapolis, MN | 3 |
| Dallas, TX | 3 |
| Denver, CO | 3 |
| Chicago, IL | 3 |
| London, England | 3 |
| Brisbane, QLD | 3 |
| Buena Park, CA | 3 |
| Birmingham, AL | 2 |
| New York City, NY | 2 |
| Tampa, FL | 2 |
| St. Louis, MO | 2 |
| Columbus, OH | 2 |
| Austin, TX | 2 |
| San Antonio, TX | 2 |
| Wylie, TX | 2 |
| Nottingham, England | 2 |
| Endicott, NY | 2 |
| Angier, NC | 2 |
| Miami, FL | 2 |
| Stone Mountain, GA | 2 |
| Montréal, QC | 2 |
| Omaha, NE | 2 |
| Vancouver, BC | 2 |
| Houston, TX | 2 |
| New Delhi, NCT | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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robotclk
(@robotclk) reported
@PrimeVideo oh thanks,I'll watch this masterpiece of a trilogy, just to see how utterly terrible the rings of power show is. Also, to see how much was bastardize of the books, in the new show.
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swdev99
(@swdev99) reported
@PrimeVideo why aren't movies global in all languages? ******** is wrong with this credit card ****? even vpn can't fix it. you can't deliver native? 🤨 got ma beers. "mission to mars". nope. it's region locked pay. even pirate bay doesn't have it. can't watch it. damn ****. 😐
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Destroy #FascistParty, formerly @GOP
(@PinchandScrimp) reported
is anyone else having trouble getting anything to play on @PrimeVideo Video? it just keeps going around in the circle
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Chris Wozney💙
(@ChrisWozney) reported
Why is @PrimeVideo unable to have all formats of the same movie/show together? Why is 4K always separate from HD and SD? That is annoying and doesn’t make any sense. Please fix it @amazon. Thank you.
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Jason
(@Skippyf16) reported
@PrimeVideo Outer Range ep4 has no sound. All other episodes work fine. Please fix.
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ReceeCupz
(@receeYES) reported
@PrimeVideo Amazon has too much money for y’all streaming service to be responding too slow to cues. It’s like operating a system from 2015. Please work out the kinks!!! 🐢
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T Mitch
(@ben2da10) reported
@PrimeVideo sooo New York undercover season 2 ep 1 isn’t playing the correct episode…”High On The Hog” plays the same episode as season 1 ep 26 “Catman Comes Back” can y’all fix that or no?
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The Unreasonable Fan
(@RickyWiIIiams) reported
@EmSheDoesIt @PrimeVideo Prime Video is awful. But that’s no surprise, because Amazon is also poorly-executed.
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Michael W Hart
(@Thisguyhere85) reported
@PrimeVideo Does it include the part where Musk tried to help and called one of the divers a ****?
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Naveen Kashmiri Hindu
(@nvnraina) reported
@justvoot what is the issue with ur app.not able to watch on tv . a waste of money to have voot subscription. want to see #Rocketry in Hindi.Last option is to see it with subtitles on @PrimeVideo in Tamil language. Wish Amazon can get the Hindi version as well @ActorMadhavan
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Destroy #FascistParty, formerly @GOP
(@PinchandScrimp) reported
@PrimeVideo you are not working today aug 6
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Nestor Torra
(@notorra) reported
@texwardfan22 @PrimeVideo It was one of his best work!!! If you don’t stream you are out of touch. I guess you still pay for cable
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Fifi, Empress du Jardin #European #Irish🌱
(@Clairefifi) reported
from
Fawley, England
@PrimeVideo I'm trying to watch a film I've rented but there is no sound. Your HELP online is non existent.
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Stop the March of Ideologues
(@StopIdeologues) reported
@PrimeVideo @SofiaRosinsky @PaperGirlsPV I don’t know what this is but it looks terrible.
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Jenna
(@Jenna82962876) reported
Amazon @PrimeVideo seriously need to add more subtitles for Johnny Depp movies. How come they're available for USA but not UK? Fix it
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