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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mississauga, ON 1
Los Angeles, CA 4
Martinsville, IN 2
Dallas, TX 4
Township of Evan, KS 15
San Antonio, TX 2
Quito, Pichincha 2
Aiken, SC 1
Surrey, BC 1
Ashley, IL 2
Seattle, WA 10
Omaha, NE 1
Cancún, ROO 1
Manlius, NY 1
Machias, ME 1
Manatee County, FL 1
Las Vegas, NV 3
Southlake, TX 1
Tehachapi, CA 1
Perth, WA 3
Alabaster, AL 1
Winter Garden, FL 1
Chicago, IL 6
The Villages, FL 2
Pittsford, NY 1
Roanoke, VA 1
Temple, TX 1
Rockville, MD 1
Lansing, MI 1
Thomaston, GA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • TheClinophile25
    The Sunny Side of the Life✊🏾💪🏾 💅🏾 (@TheClinophile25) reported

    @AmazonHelp @PrimeVideo @NBA Nothing worked and the game is basically over. I don't have time to sit on a phone call. I have work in the morning. Thanks for ruining my Sunday night. I got prime for my dad to pass time at his treatments but it's not worth the money and I'll cancel.

  • manankaria
    Manan Karia (@manankaria) reported

    .@amazon @PrimeVideo fix the sound on this @NBA game. The background noise is drowning out the announcers

  • GirlFromThe216
    KA (@GirlFromThe216) reported

    @MVielhaber @PrimeVideo @NBA I must be the only one not having issues with it tonight.

  • HouseofHartsoe
    XRPMOON (@HouseofHartsoe) reported

    @PrimeVideo Terrible.

  • 0freespeechhere
    Joe Smo (@0freespeechhere) reported

    @PrimeVideo Quit posting stupid **** and fix the nba game stream. You guys suck

  • johnson_sa25373
    Gus Abbott (@johnson_sa25373) reported

    @GuzKhanOfficial @PrimeVideo ******* awful gave it 10 mins

  • BrownsNeedQB
    super bowl window 2.0 (@BrownsNeedQB) reported

    This is up there for worst announcing crew I’ve ever heard @PrimeVideo #LetEmKnow

  • killer_sandvich
    the killer sandvich (@killer_sandvich) reported

    @TheMasterOfLuck @PrimeVideo Talking as if invincible doesnt have a ton of problems aswell

  • JAcklesSldrBoy
    ℕ𝕒𝕥𝕥𝕪 🪴 (@JAcklesSldrBoy) reported

    At this point @PrimeVideo should just release #VoughtRising teaser in good quality. It's out there. No point holding it back.

  • RbarriWhoDat
    Rob Barrios (@RbarriWhoDat) reported

    @PrimeVideo can’t watch this nba game because the feed has to buffer every 5 seconds.

  • GCFLXN
    Ⓖ Ⓒ (@GCFLXN) reported

    Crazy how the streaming quality for the game sucks but the ads are in 4k #Pistons #Cavs #PrimeVideo

  • morassoflife
    elio.🍉 (@morassoflife) reported

    @HannibalsTies @PrimeVideo you watched the entire show with your eyes closed and chose to make it people’s problem

  • kgemgems
    maria ᧔࿔᧓ ahjinseo truther 🫳🏻 (@kgemgems) reported

    @bellfortrubyy @PrimeVideo like okay i can understand that they invest more in their american original but THIS difference of quality & the amount of content… they don’t even hide the way they move with mh atp, it clearly won’t get more and better for its last season either cause it’s lowkey pointless now

  • FootbllGuyinGA
    LaxQP (@FootbllGuyinGA) reported

    @PrimeVideo fix your ****!

  • GalOutOfControl
    ᴮᴵᵀᶜᴴᵀᴬˢᵀᴵᶜ 😈 (@GalOutOfControl) reported

    So many ad breaks in an episode. What an awful watching experience it has become on @PrimeVideo

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