Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 10
Chicago, IL 9
Houston, TX 8
Minneapolis, MN 8
Portland, OR 8
San Jose, CA 8
New York City, NY 7
Denver, CO 7
Atlanta, GA 7
Indianapolis, IN 6
Birmingham, AL 6
Seattle, WA 6
Los Angeles, CA 5
Sydney, NSW 5
Dallas, TX 5
Ashburn, VA 5
Omaha, NE 4
Miami, FL 4
San Antonio, TX 4
Milwaukee, WI 4
Las Vegas, NV 4
Orlando, FL 4
Carlsbad, CA 3
Katy, TX 3
Hyderabad, TG 3
St. Louis, MO 3
Paris, Île-de-France 3
Kansas City, MO 3
Saint Paul, MN 3
Queens, NY 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • TheDrag0nReborn Arian (@TheDrag0nReborn) reported

    @TheWheelOfTime @PrimeVideo Worst episode by a mile.

  • MeganSomersx 𝙈𝙚𝙜𝙖𝙣 (@MeganSomersx) reported from Luton, England

    Very very pissed off @PrimeVideo I watched the first 20 minutes of Kanye Drake concert before work and saved the best bit for when I’m home…. YOU’VE REMOVED IT??????? Was up for less than 24 hours 🙄🙄🙄🙄🙄

  • d_av_guy David Wiesner (@d_av_guy) reported

    @unspooled does anyone else have an issue with @PrimeVideo dropping the Jack Reacher trailer almost 3 months before it airs. Really?

  • dadavies01 Denise Lee-vaccination=freedom (@dadavies01) reported

    @primevideo Had a 20 sec power outage while watching Prime Video via Roku on 1080p TV. Was forced to update. Now video display is not full screen, in spite of manually resetting Roku to 1080p. Not to mention the aggravation of having to choose myself EVERY TIME I start Prime.

  • albiniussen Lightfriend (@albiniussen) reported

    @elch_kal @TheWheelOfTime @PrimeVideo Yeah, can't believe avid book readers can stand by while the work of RJ is being completely butchered like this.

  • DrMonDieu DrMonDieu (@DrMonDieu) reported

    @TheWheelOfTime @PrimeVideo As a book reader I'm like, wow what a terrible way to write mat. As someone imagining they had never read the books I'm like "oh well who cares about Mat he hasn't been developed much as a character anyway, i feel nothing about what he decided to do".

  • MeganSomersx 𝙈𝙚𝙜𝙖𝙣 (@MeganSomersx) reported from Luton, England

    Very very pissed off @PrimeVideo I watched the first 20 minutes of Kanye Drake concert before work and saved the best bit for when after… YOUVE REMOVED IT??????? Was up for less than 24 hours 🙄🙄🙄🙄🙄

  • alanjmburns Alan Burns (@alanjmburns) reported

    Love how @PrimeVideo have separate HD and 4k versions of their exclusive (AKA “original”) content, and then hide the 4k option even when browsing on 4k kit. Nothing says “customer experience” like assuming people want, or will blindly accept, the lower quality option.

  • DawgMan78 The Man (@DawgMan78) reported

    @TheWheelOfTime @PrimeVideo This show is a huge disappointment. Terrible acting and ridiculous mind numbing changes to the original story. Did y’all even read the books?

  • heygerardo gerardo (@heygerardo) reported

    @PrimeVideo link not working.

  • elch_kal nick (@elch_kal) reported

    @jschuler03 @TheWheelOfTime @PrimeVideo i think it s a bit less than 80/100 there are serious logical problems so far (whole aes sedai oaths are being treated very wrong)

  • KellyGirl121867 Debbie Freeman Official (@KellyGirl121867) reported

    @PrimeVideo my fire stick cannot connect to servers. Got a message saying to restart. I did, but no luck.

  • abbaskins Abbas (@abbaskins) reported

    @jschuler03 @TheWheelOfTime @PrimeVideo Your comment makes 1/10 sense. Possibly one of the worst comments ever. Hold on, I don’t dislike it, though.

  • Rainn705 Carla (@Rainn705) reported

    @TheWheelOfTime @PrimeVideo You had so much material to work with and this is what you come up with?! You have ruined what could have been great! Robert Jordan is probably turning in his grave!!!

  • steen0692 Itachi Uchiha (@steen0692) reported

    @PrimeVideo I got like 25 minutes into the Ye/Drake concert now it’s nowhere to be found on @PrimeVideo pleaseeeeeee help!!

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