Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 13
Chicago, IL 10
Portland, OR 8
Denver, CO 7
Los Angeles, CA 7
Minneapolis, MN 7
San Jose, CA 7
Orlando, FL 6
Seattle, WA 6
Houston, TX 6
Birmingham, AL 5
Las Vegas, NV 5
Atlanta, GA 5
Ashburn, VA 5
New York City, NY 5
Dallas, TX 4
Sydney, NSW 4
Omaha, NE 4
Miami, FL 4
Queens, NY 3
Vancouver, BC 3
Perth, WA 3
Buena Park, CA 3
Brisbane, QLD 3
Columbus, OH 3
Austin, TX 3
Carlsbad, CA 3
Katy, TX 3
Indianapolis, IN 3
San Antonio, TX 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • 7th_charm 7th times a charm I guess (@7th_charm) reported

    @PrimeVideo @JLo @joshduhamel Shes such a terrible actress... and singer. Gawd

  • TATENAWYER Tate Nawyer (@TATENAWYER) reported

    @PrimeVideo @JLo @joshduhamel Easily the worst movie ever made.

  • Tsunehme James Anthony (@Tsunehme) reported

    @KeyAlifi @SeanDKnight @PrimeVideo Meh, it's not really woke. One non-white elf, many strong male roles in the show. Problem is the lazy writing. Whole show was rushed and done lazily. Really bad.

  • waynes313 2Waynes313 (@waynes313) reported

    @PrimeVideo @JLo @joshduhamel This chick #JLo is obsessed with being married just made the movie #MarryMe now back with #ShotgunWedding she got issues

  • martinboege Martín Boege (@martinboege) reported

    @premiereds Why you cant change the wrongly uploaded file to @PrimeVideo of the movie #elsueñodeayer. It's awful that we noticed the problem immediately when it showed in the platform and it has not been changed to HDR. You are literally shiting in all the crew´s job.

  • RCNM1 Buttercupp (@RCNM1) reported

    @PrimeVideo should pick up @SnowpiercerTV and work their magic. It's too good of a show to not be picked up.

  • CWThompson1965 Chris Thompson (@CWThompson1965) reported

    @yegwarda @simonharris_mbd @PrimeVideo They have already paid him for those shows, am sure he will love to keep the money and not have to do the work

  • cinnamonbear14b Teddy Bear (@cinnamonbear14b) reported

    @LucindaLC @PrimeVideo You are not very progressive. Inquisition comes to mind. PS Don't you dare to pull ANY of Clarson's work, Amazon.

  • minority_real The_Real_Minority (@minority_real) reported

    Hello @PrimeVideo. I have opted for the 30 day free trial of prime membership and made the refundable payment. Yet I am unable to watch the prime videos. Please help.

  • tobsn Tobsn (@tobsn) reported

    @PrimeVideo how about new movies? how about fixing your scrubbing, how about fixing your interface language issues? ******* fight club wont fix that.

  • DanielModelMgmt Model Scout (@DanielModelMgmt) reported

    @PrimeVideo you take issue with @JeremyClarkson re:megan but you’re ok hosting a film that shows naked children FULL frontal & seeing them get shot point blank through the skull - that’s cool right?!🤬

  • ProudCanuck148 CanadaProud (@ProudCanuck148) reported

    only reason I was a @amazon @PrimeVideo member was because of Jeremy Clarkson. They are not working with him anymore. Guess that saves me some money by losing my prime member status.

  • chellemilligan Michelle Milligan (@chellemilligan) reported

    @PrimeVideo Is there a resolution coming to fix the issue with stuttering video and/or no sound while using iOS lighting adapter to stream content? It has been several weeks of not being able to watch Prime.

  • Alicat5551 Alicat555 (@Alicat5551) reported

    @7tees_child @scobie @PrimeVideo Interesting, how British people put their spin on issues to save face. No matter the story, your level of biasness in British society always reaches an alternative reason to justify wrong. What century you live in where the RF & members of the royal friends could do no wrong!

  • this_is_it_me Alex (@this_is_it_me) reported

    @PrimeVideo @BenAffleck Please, please, give us a second chance, like JLo gave Ben rescue our show form Netflix clutches #SaveWarriorNun #WarriorNun NETFLIX CORRECT YOUR MISTAKE NETFLIX ARREGLA TU ERROR

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