Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 8
Phoenix, AZ 6
Ashburn, VA 5
Atlanta, GA 5
Omaha, NE 3
Dallas, TX 3
Denver, CO 3
Chicago, IL 3
London, England 3
Orlando, FL 3
Brisbane, QLD 3
Buena Park, CA 3
Miami, FL 2
Stone Mountain, GA 2
Montréal, QC 2
Vancouver, BC 2
Houston, TX 2
New Delhi, NCT 2
Reno, NV 2
Guadalajara, JAL 2
Bengaluru, KA 2
Berlin, Land Berlin 2
Ocala, FL 2
Portland, OR 2
Madison, WI 2
Napa, CA 2
Perth, WA 2
Minneapolis, MN 2
Seattle, WA 2
Needham, MA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • MM089761 Mahima (@MM089761) reported

    Frequent app crashes! The app needs more work @PrimeVideoIN @PrimeVideo @AmazonHelp

  • MM089761 Mahima (@MM089761) reported

    Poor streaming quality and user interface @PrimeVideoIN @PrimeVideo

  • rfuller4728 Ruth Fuller (@rfuller4728) reported

    @PrimeVideo Awful. I have had that happen and it is NO fun. Stings hurt for hours. So sorry!

  • milufo2 Denise Foreman (@milufo2) reported

    @PrimeVideo why are they always issues showing tv episodes on Paramount. I get @paramountplus through you and there are always issues. I’m still waiting on @BlueBloods_CBS to drop. But it’s asking me to pay even though it says I get it with my subscription. Getting tired of it.

  • felabayomi Felix Olusola Abayomi (@felabayomi) reported from Cumberland, Maryland

    The movie #GangsOfLagos by @PrimeVideo is So fake, unreal, not depicting the real ways gangs work in Lagos, poorly researched, disjointed and disconnected story lines and all the actors and actresses can’t even speak Yoruba properly. Anyone who truly live in Lagos knows this is…

  • Amiooo_k Amz khan (@Amiooo_k) reported

    @PrimeVideo @AmazonUK Amazon prime needs to fix up. You charge for the subscription already why put up so many movies just to rent or buy on top. Ridiculous! All I want to do was see The Parent Trap…..

  • Dano1883 Dano (@Dano1883) reported

    @LeonHobbes @PrimeVideo Bad! It’s terrible

  • EastOrlando845 Robert Cunningham (@EastOrlando845) reported

    @PrimeVideo 845 to 407 my story need platform upstate NY Poughkeepsie to Orlando FL opioid pill Mills Mackazoe jail prison head of Zoe Pound getting shot my girlfriend getting shot different times to much help me put it out plz

  • paul13_7 King Paul (@paul13_7) reported

    Currently @PrimeVideo is better than @netflix With Prime video you get current AMC series other great series like Power book 2. Latest quality Nigeria and foreign movies like Gangs of Lagos, Palava , The Trade.. New movies on Netflix Dragon 2011, Fix us 2019. Old boring movies

  • arparker0708 Andrew Parker (@arparker0708) reported

    @PrimeVideo Hi, I have paramount through my account. The Firm is available in the paramount app but not in prime. Does the Amazon add on not have all the has the app or is this just an error?

  • eduardocaputo Eduardo Caputo (@eduardocaputo) reported

    @PrimeVideo why some sports events in Brazil are not available when I login in US? I would really like to watch some Copa do Brasil games.

  • silerethan56 Ethan Siler (@silerethan56) reported

    @poohbandh @PrimeVideo Your movie could turn out like terrifier for me I didn't enjoy the first one besides a few kills because no story but the second one was much better with the story maybe if yall put in the work and don't just do another basic movie alot more people will enjoy what yall are doing

  • AzzurraS4 Azzurra 🪷🪷🪷 (@AzzurraS4) reported

    Daily reminder: Rings of Power is total trash, a disgrace, a disaster. It was created with the only intention and purpose to DESTROY Tolkien's life work, to despise him in every possible way, a true metaphor of the decline of modern society. @PrimeVideo #RespectForTolkien🔥🔥🔥🔥

  • Juleshoshi Jules Hoshi A (@Juleshoshi) reported

    Art imitates life. Gangs of Lagos @PrimeVideo was a good watch, it reminds me of the time I was almost robbed in traffic at 5pm by young guys, I escaped by moving to the middle lane. At that time I was traumatized, I took days off work.

  • sagitarius3sc Shraddha (@sagitarius3sc) reported

    Amazon prime has one of the worst marketing teams because I got to know from a friend that the last season of #MrsMaisel comes out today. @PrimeVideo learn a thing or two from Netflix. Plus I love that show can’t believe it’s ending😭 @MaiselTV

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