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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Marietta, GA 3
Boca Raton, FL 1
Brisbane, QLD 6
Jasper, GA 1
Tucson, AZ 2
Saint Paul, MN 1
Warrior, AL 1
Yeovil, England 1
London, England 4
Austin, TX 4
Seattle, WA 4
Indianapolis, IN 5
Tacoma, WA 1
Township of Evan, KS 3
Gig Harbor, WA 1
Perth, WA 2
Singapore, Central Singapore 1
Sydney, NSW 3
San Jose, CA 3
Canberra, ACT 2
Melbourne, VIC 1
Tieton, WA 1
Boothbay Harbor, ME 1
Adelaide, SA 1
Maitland, NSW 1
Hurst, TX 1
Santa Clara, CA 1
Chico, CA 1
Dallas, TX 4
Guarulhos, SP 3
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • milind_tanuj
    Tanuj milind (@milind_tanuj) reported

    @PrimeVideo @amazonIN Pathetic service of Amazon prime video. I have renewed my subscription still from past 4days cannot login on TV and your customer care is asking to cancel and get refund with 35% deduction as I have used 4days or prime video service. Worst service .😡😡😡😡

  • Jil_Ward
    JillWard (@Jil_Ward) reported

    @DavidSpade @PrimeVideo Who will help me with advice?

  • glitterwsilver
    endureandsurvive (@glitterwsilver) reported

    @PrimeVideo I'm gonna say shadowhunters cause I'm into my missing them hours (but my heart will always say a reboot of 6 episodes to fix spn's ending 😭)

  • pbbs1004
    Jean (@pbbs1004) reported

    @shannonstacey @amazon @PrimeVideo What's the difference? If they allow it for one, they should allow for both -- or neither. Creators need to be paid for their work.

  • MathieuBoivin9
    Mathieu Boivin (@MathieuBoivin9) reported

    @LOTRonPrime @PrimeVideo Shocking predictions: its gonna be a kid show It's gonna prioritize inclusion and pc over substance 100% of the time It's gonna show no respect to the original work Its gonna be generic and poorly written Lotr fans will hate it more than star war fans hated the recent movies

  • GtoxedJ
    James Gtoxed (@GtoxedJ) reported

    @lizzo @PrimeVideo this is just awful.

  • Star69Lord420
    Star69Lord420 (@Star69Lord420) reported

    @MrMeeseeks187 @MariaFancyPants @PrimeVideo Praying won’t help you psychopath

  • kmcripn
    Kirsten Crippen (@kmcripn) reported

    @PrimeVideo Game of Thrones - all of season 8 was a terrible dream - another season where the characters acted in character would be nice.

  • vest_tv2016
    TV Channel VEST TV (@vest_tv2016) reported

    @PrimeVideo The Worst Witch (2017)

  • olischolz
    oliver scholz (@olischolz) reported

    @PrimeVideo Your Android app keeps playing downloaded videos with Audio Descriptions on. I turn it off, it works for a bit. Then I close the app and start playback again. And Audio Description is on again. It's been going on for months. Uninstall and reinstall didn't fix.

  • ShortMakenzee
    Mak’s Midlife Crisis (@ShortMakenzee) reported

    @PrimeVideo Supernatural needs just one more episode. They could fix all the horrible mistakes of the last 2 episodes with one more 😭

  • TedKeenan2
    Ted Keenan (@TedKeenan2) reported

    @PrimeVideo Boring, terrible — and I mean terrible — pacing. The dialogue is stilted, dull, with long, unnatural pauses in the exchanges. Absolutely nothing in this movie rings true. You’re aware that you’re watching a bad movie the entire time. Sorry for the actors who appear in this.

  • Karyn_Sawye
    KarynSawyer (@Karyn_Sawye) reported

    @prattprattpratt @TerminalListPV @PrimeVideo Who will help me with advice?

  • lighty76
    simon light (@lighty76) reported

    @GRIMLOCKCRUSH @aflwomens @PrimeVideo So you personally have no issue with Tayla? If that's the case, take care and good luck.

  • CPRenthusiast
    Ashish (@CPRenthusiast) reported

    @APresserV2 In true @Arsenal fashion, we have backed ourselves into a corner here. It’s do or die in a series of very hard fixtures. Zero room for error. Either @PrimeVideo has the greatest finale ever, or the worst.

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