Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 8
Madrid, Comunidad de Madrid 6
Chennai, TN 6
Hyderabad, TG 6
Pune, MH 6
Seattle, WA 5
Mumbai, MH 4
Atlanta, GA 4
Melbourne, VIC 4
Houston, TX 3
Paris, Île-de-France 3
Saint Augustine, FL 3
Minneapolis, MN 3
Miami, FL 3
Valencia, Comunitat Valenciana 3
New Delhi, NCT 3
Vancouver, BC 3
Sydney, NSW 2
Asheville, NC 2
Birmingham, AL 2
Monterrey, NLE 2
Dewsbury, England 2
Phoenix, AZ 2
Long Beach, CA 2
Los Angeles, CA 2
Barcelona, Catalunya 2
Memphis, TN 2
Indianapolis, IN 2
Ashburn, VA 2
Roseville, CA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • jwsherrod John William Sherrod (@jwsherrod) reported from Murfreesboro, Tennessee

    @PythonMafia_ @PrimeVideo Agreed. I’ve never read the Wheel of Time books, but the show was pretty terrible.

  • Imran58413751 Imran (@Imran58413751) reported

    @amazonIN ,@PrimeVideo ,I tried multiple times with different cards to get prime membership but failed. Called many times to your Amazon cc and prime cc but they were failed to solve this issue. Customer care executive behaviour is NOT good. Last order id: 402-7150458-1075522

  • Kathy_Dominguez Kathy (@Kathy_Dominguez) reported

    Illan accused Reid of starting trouble but he just did the same thing by telling Frankie about Avery's ex. This friend's group need to learn how to keep each other's secrets #ForeverSummerHamptons #primevideo

  • chriswow39 Chris unseen (@chriswow39) reported

    @PrimeVideo We are in dire need if anyone reading this can help with anything our cashapp is $chriswow39 anything will help us get something to eat we have nothing and no one God please help us get by send a angel to help hope.

  • JoshDacres The Director (@JoshDacres) reported

    For a platform with such quality content @PrimeVideo really needs to sort out the interface. Hire me and my team and we’ll sort it in 6 months.

  • Bay8Bayne Jacob Jordan Bayne (@Bay8Bayne) reported

    @PrimeVideo WE JUST PURCHASED JURASSIC WORLD DOMINION BUT IT DIDN'T PLAY IT KEPT HANGING US OFF I ASKED SOMEONE ON JUST ANSWER AND WE SIGN OUT AND SIGN BACK IN BUT IT'S STILL NOT LETTING IT PLAY AND DRIVER'S MAD AND DRIVER'S CRAZY WHAT IS THE PROBLEM !

  • Gemini_Renasci Lexi (@Gemini_Renasci) reported

    Ok so im only on episode 3 of season 1 of #TheOneThatGotAway on @PrimeVideo and OMFG. Alyssa is SUCH A *****! I could tell she was nasty & had the worst energy from the very second i saw her. 🤮

  • Sharpedon N.D. Skordilis (@Sharpedon) reported

    @PrimeVideo @CinemaniaM p.s. This is also my 4th article curated by @Medium 4/128 curated articles. I'm the worst..

  • gwetersreels claire (@gwetersreels) reported

    @PrimeVideo we want watch parties available for people from different countries! work on that- right @chloescoven ?!

  • MovieCraze_AJ A.J. (MovieCraze) (@MovieCraze_AJ) reported

    @thefurlinator Agreeeeeed. @PrimeVideo’s user interface is literally the worst. Then it’s Hulu. Then it’s HBO Max. They’re all bad compared to Netflix, Disney+ and AppleTV+, but Prime is by FAR the worst UI.

  • PythonMafia_ Max Livingston 🐅 (@PythonMafia_) reported

    @jwsherrod @PrimeVideo The books are very not terrible if you ever get the time

  • Ayomide Ayòmídé Bolton (@Ayomide) reported

    Netflix is actually clearer and better picture quality than primevideo But primevideo seems to have more interesting contents

  • IamJuanderful1 Juanderful (@IamJuanderful1) reported

    @PrimeVideo If only to see @ConstanceWu in action. Her like her work.

  • Plain_Charlie Charlie_Moon (@Plain_Charlie) reported

    @PrimeVideo why is it so hard to change a TFA phone number on my account? Trying to reset just takes me in circles. The contact numbers don't work. And I cant change payment details without changing my nr. #Frustrated

  • bbuol Gret$ch (@bbuol) reported

    @thefurlinator @PrimeVideo is THE worst user interface of all services…and the @peacockTV advertised “no ad”service has ads!

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