Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Phoenix, AZ | 13 |
| Chicago, IL | 9 |
| Los Angeles, CA | 8 |
| Portland, OR | 8 |
| Orlando, FL | 7 |
| Minneapolis, MN | 7 |
| Denver, CO | 6 |
| Seattle, WA | 6 |
| Houston, TX | 6 |
| Miami, FL | 5 |
| Las Vegas, NV | 5 |
| Atlanta, GA | 5 |
| Ashburn, VA | 5 |
| New York City, NY | 5 |
| San Jose, CA | 5 |
| Brisbane, QLD | 4 |
| Dallas, TX | 4 |
| Birmingham, AL | 4 |
| Sydney, NSW | 4 |
| Omaha, NE | 4 |
| Queens, NY | 3 |
| Vancouver, BC | 3 |
| Perth, WA | 3 |
| Buena Park, CA | 3 |
| Columbus, OH | 3 |
| Austin, TX | 3 |
| Carlsbad, CA | 3 |
| Katy, TX | 3 |
| San Antonio, TX | 3 |
| Milwaukee, WI | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
-
D
(@DisforDinobot) reported
@louise30532507 @VictoriaParnis @PrimeVideo Same. Seems to be down. Weird cause the rest of prime seems to work.
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Matthew VanG
(@Mattapus) reported
@AnpanmanMMA @Darrel_Hicks97 @PrimeVideo Got a problem with cartoons?
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Seagram
(@CrawfordGraham) reported
@PrimeVideo Mad Men series 5 won't play on Prime. Tried a few devices and getting either "something went wrong" or "Error Code: TEMPORARILY_UNAVAILABLE".
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Roper
(@Roper0419) reported
Fanastic stream quality and proper commentary on the footie tonight 👌 #PrimeVideo #PremierLeague
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Wing woo
(@Wingwoo9) reported
@Pennys_Talking @premierleague @PrimeVideo Why is the the picture quality so crap on PRIME premiership league . Say what you want about Sky & Bt ( I usually do ) but at least there picture quality doesn’t look like it’s come out of the 80s.
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Chris
(@ChrisGoes88MPH) reported
@PrimeVideo Proof a great actor can save a terrible movie: Phil Hartman in this. RIP
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louise
(@louise30532507) reported
@VictoriaParnis @PrimeVideo I have the same problem - can’t watch Mad Men on my phone or PlayStation.. what’s going on?
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Local Stuntman
(@SCOA22) reported
@PrimeVideo Your Footy feed is terrible, the Newcastle Vs Norwich game is so far behind, I’ve just seen Ruel Fox skin John Beresford. Sort it out. #AmazonFootball #NUFC
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Mr JJ
(@1964gooner) reported
@virginmedia I have a Tivo so now cannot watch @PrimeVideo or Netflix through a channel but have to use an app. The apps never work especially @PrimeVideo Why have you made this change?
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herbie hancock
(@herbiehancock22) reported
@PrimeVideo Awful.
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rahul
(@rahul22413084) reported
@PrimeVideo T-14) 403-6843170-9802710 Received damaged product and custmr care not ready to help even after many calls and emails. Still left with damaged product and waste of my money. I need some higher ups to take the issue and provide some resolution @amazonIN
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Talz
(@TalzUK) reported
@PrimeVideo your Premier League football needs to be so much better quality, stuttering and shameful frame rates it is nearly unwatchable, may as well stream it on a Kodi box and not pay towards it.
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Andrew Hobson
(@ahobbo1982) reported
Anyone else having issues with @PrimeVideo or just me.
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Alan Clarke
(@alan_j_clarke) reported
@PrimeVideo Emi Aluko. The worst pundit ever. I’ve literally watched football in a pub with drunks who have had better insights than her.
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James Loach
(@cyberbolt) reported
Alan Shearer is truly one of the worst commentators I’ve ever heard. Whoever it was at @primevideosport @PrimeVideo that hired him should be fired. He’s spent 90 minutes spouting absolute drivel. Absolutely awful.