Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Phoenix, AZ | 14 |
| Chicago, IL | 10 |
| Houston, TX | 9 |
| Atlanta, GA | 9 |
| Los Angeles, CA | 8 |
| Portland, OR | 8 |
| San Jose, CA | 8 |
| Minneapolis, MN | 7 |
| Seattle, WA | 6 |
| Ashburn, VA | 6 |
| New York City, NY | 6 |
| Denver, CO | 6 |
| Dallas, TX | 5 |
| Las Vegas, NV | 5 |
| Orlando, FL | 5 |
| Sydney, NSW | 5 |
| Birmingham, AL | 5 |
| Omaha, NE | 4 |
| Miami, FL | 4 |
| Indianapolis, IN | 4 |
| Columbus, OH | 3 |
| Austin, TX | 3 |
| Carlsbad, CA | 3 |
| Katy, TX | 3 |
| San Antonio, TX | 3 |
| Hyderabad, TG | 3 |
| St. Louis, MO | 3 |
| Milwaukee, WI | 3 |
| Kansas City, MO | 3 |
| Saint Paul, MN | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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⭐️Lord Penigma, Keeper of Whiteclaw⭐️
(@SSFCFOTY13) reported
from
Twin Peaks Condominium, Utah
@mkstnr @PrimeVideo @SoundersFC Won’t work on Apple TV. Bummer
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220LBS On A Good Day
(@AZeeee123) reported
from
San Jose, California
70’ 4K smart tv. Apple TV, Apple TV+ HBO, STARZ, Hulu Netflix, Amazon Prime Video, Diney+, Crunchy Roll, Xfinity Login So I get all the channels on my Apple TV (my mom is the only one w cable) switch,Xbox one. Yeah **** cable
-
Ben
(@BendyBen999) reported
from
Banstead, England
@primevideouk @PrimeVideo watching the rugby - the picture quality isn’t great ! Is it even HD /4K ? Not impressed
-
Rich Mum Energy
(@PumpesView) reported
from
Winnipeg, Manitoba
Fix it @PrimeVideo
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Munthu🍺🇲🇼🏴
(@mzakowina) reported
from
Glasgow, Scotland
Amazon Prime video premier league picture quality is second to none
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mann diego
(@MannyLutz1979) reported
from
San Diego, California
Sometimes you just look forward to watching something terrible on amazon prime video
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Mike Summers
(@Tich124) reported
from
Merton, England
@PrimeVideo I did try and call but get a message you have a problem and have to wait 9 mins for a return call
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mwayrdo
(@mwayrdo) reported
from
Belvedere Park, Georgia
My God is @AmazonVideo ui the absolute worst! I thought I finished a series because it disappeared from my list. I had to search for Jack Ryan just to view the next episode (unrelated to first complaint) get your **** together
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@Insomniac@
(@kumarsayzz) reported
from
Rājendranagar, Telangana
Okasari redmi try cheddam ani redmi note 8 pro order chesa.. vaammoo worst front cam and video in youtube or amazon or netflix worst baaboi.. 🙏🙏
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akwu
(@akwu) reported
from
Calgary, Alberta
Oops sorry. Amazon video have a peculiar glitch of not showing the lead In of a video. My apologies😬😬😬🙉🙉
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smargach
(@smargach) reported
from
Toronto, Ontario
@SamsungTV your apps need upgrading. The @PrimeVideo app on my Samsung TV sucks. Its really awful.
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paul
(@PaulSilanoJr) reported
from
Boca Ciega, Florida
It felt good to watch a new movie. I’m not really sure the audience #MySpyMovie was trying to reach, but it was pretty solid. I think for a film that went to Amazon Prime Video, it was a perfect fit (marketing was terrible).
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Bryan DeGruy #FireRobManfred
(@bryand85) reported
from
Lakewood, Washington
I watched the 7500 on Amazon Prime Video so the rest of you don't have to suffer. THAT MOVIE WAS TERRIBLE!!!!!!
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Mike Summers
(@Tich124) reported
from
Merton, England
@PrimeVideo seems if I log onto Amazon Prime via my PC I get a message I do not own the video and get an error 7035, although as it started there was sound
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Andrew
(@BurkaRhymes) reported
from
Fingal County, Leinster
@primevideouk Sorry can I ask is there a problem with casting via the amazon video app at the moment I've tried a bunch of times and reset my phone but the cast icon doesn't even appear?
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