Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 13
Chicago, IL 9
Los Angeles, CA 8
Portland, OR 8
Minneapolis, MN 7
Denver, CO 6
Orlando, FL 6
Seattle, WA 6
Houston, TX 6
Las Vegas, NV 5
Atlanta, GA 5
Ashburn, VA 5
New York City, NY 5
San Jose, CA 5
Brisbane, QLD 4
Dallas, TX 4
Birmingham, AL 4
Sydney, NSW 4
Omaha, NE 4
Miami, FL 4
Queens, NY 3
Vancouver, BC 3
Perth, WA 3
Buena Park, CA 3
Columbus, OH 3
Austin, TX 3
Carlsbad, CA 3
Katy, TX 3
San Antonio, TX 3
Milwaukee, WI 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • JLY0784 St. Jimmy (@JLY0784) reported

    @PrimeVideo y'all suck. Fix this buffering or I'll give you something to buffer....

  • OShea_CJ CJ (@OShea_CJ) reported

    @nfl watching this on @PrimeVideo is horrible! I’m only on the pregame and I can’t even change the damn channel for commercials. Streaming coming in terrible too. Figure it out! #nfl

  • FantasyBosco Fantasy Bosco (@FantasyBosco) reported

    I create my stuff online with email and it doesn’t work? @amazon i legit hate you guys. I’m about to watch less football. Well done @PrimeVideo

  • BillsFireChief BILLS CHIEF (@BillsFireChief) reported

    @aliciacope85 @PrimeVideo @NFL Absolutely awful

  • Sloth_Capital_ Pat (@Sloth_Capital_) reported

    @3_wide @NFLonPrime @PrimeVideo You're not the only one who it is laggy for. It's a them problem, not us.

  • jaywdmason Justin Mason (@jaywdmason) reported

    @PrimeVideo logged into the app on my phillipstv and still it's telling me I need to login. No problem on the phone app or tablet but TV won't login

  • architect_games Architect_Games (@architect_games) reported

    I really like the crew they have for the @PrimeVideo #thursdaynightfootball pre-game. But they really gotta work on their transitions in and out of topics and commercials. It's been so awkward, long and unnatural

  • aliciacope85 alicia (@aliciacope85) reported

    Is this @PrimeVideo @NFL pre show audio quality lackluster for anyone else or is it just me?

  • Mooie47 Melissa Taylor (@Mooie47) reported

    @PrimeVideo @chargers @Chiefs It’s not working.

  • eculee03 Ultra MAGA OpineIWill (@eculee03) reported

    @PrimeVideo @NFL @nflnetwork So, the pregame show is technically very difficult to watch. Pixelization, stalls, poor quality picture, ect. Fix this!

  • alecjose12 Alec José 🔱 (@alecjose12) reported

    Thursday night football on prime video on android tv….. sucks @PrimeVideo there’s a severe audio delay, FIX IT!!

  • Mac6uffin Mac Daddy (@Mac6uffin) reported

    It's only the pregame show on @PrimeVideo but so far I have inconsistent sound levels and terrible video.

  • AshleyB46824012 Ashley (@AshleyB46824012) reported

    Damn, just saw that the #LAChargersvsKC game tonight REALLY IS JUST ON @PrimeVideo ....ppl are still trying to come around to liking the Chargers, but this doesn't help..making it to where it's a pay extra to watch a damn football game....I'll just get the updated final score.

  • laprade_tim Tim laprade (@laprade_tim) reported

    @nowscreamingpv @PrimeVideo What’s up with the picture is is terrible.

  • BrianBr23458767 Brian Brooks (@BrianBr23458767) reported

    @PrimeVideo @chargers @Chiefs Not working at all. Black screen

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