Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

Amazon Prime Video users affected:

Report a Problem

Check Current Status

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

• kotze (@xxKotze) reported a minute ago

  @PrimeVideo you ruined the TNF game.. miserable quality on your streams

• Marc B. (@mbrickel) reported 4 minutes ago

  I have an @amazon fire stick watching @PrimeVideo Football and not only is quality below expectations and below cable quality, it also seems to take 10 button pushes just to click to start the broadcast. It’s a horrendous way to watch football. #BeBetter

• PennFal25 (@PennFal25) reported 6 minutes ago

  What horrible camera work by @PrimeVideo on the one touchdown.

• Slippys (@YoungViceroy11) reported 6 minutes ago

  You know I never had a problem watching Thursday night football until it started being televised on @PrimeVideo .I either have to watch on my Mac or the living room tv. Seems like the average TV’s aren’t able to keep with live telecast…

• Tyler Webber ✝️ (@OfficialTweb) reported 11 minutes ago

  Talk about an AWFUL #TNF game.. @PrimeVideo needs to give us a free month of #Prime for this garbage

• QB3 (@qb3_knight) reported 15 minutes ago

  Thought last Thursday couldn’t be topped as a terrible game..nope @NFL you did it again lol @PrimeVideo

• lurker13 (@aardvarkfever) reported 15 minutes ago

  @PrimeVideo this quality is awful. No other service buffers or drops quality nearly as much as yours. Maybe you should have spent less on the halftime case, and more on infrastructure? I don't have this issue with Fox, ESPN, Pac12, Netflix, Cbs... you get the idea.

• Bobson Dugnutt (@dobodob) reported 18 minutes ago

  Was @PrimeVideo guaranteed the worst game of the week when they sign their Thursday night football deal? #NFL

• TOM/NEGUS #Browns #D4L (@NegusNineTwo) reported 20 minutes ago

  Btw idk about y’all but @PrimeVideo SUCKS. The picture is terrible & I don’t like the fact that you can’t put the screen in the corner to continue browsing through other apps. ONLY cool thing about this are the stats at the bottom of the screen. That’s it.

• Paul (@PDdadworksports) reported 20 minutes ago

  @AdamSchefter Not sure which is worse, the scoring or the video quality on @PrimeVideo

• Matt DirtyAirFC (@DirtyAirFC) reported 22 minutes ago

  @FantasyGoblin99 @PrimeVideo It’s not watchable, like the IG glitch filter is on

• Patrick Sheldon (@P_Shels) reported 22 minutes ago

  @Jonathan_A_Hand @PrimeVideo Just F’ing terrible.

• Layne Stapel (@LayneStapel) reported 23 minutes ago

  @PrimeVideo your coverage of NFL football is terrible.

• nj (@NJCle85) reported 24 minutes ago

  Primes GUI is just terrible. The FF function is basically not functional. Be better @PrimeVideo

• Chris Russell (@russellmusic86) reported 25 minutes ago

  @PrimeVideo holy **** this is awful football…again….

Check Current Status