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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Citrus Heights, CA 1
Phoenix, AZ 4
Sparks, NV 1
Minneapolis, MN 2
Gloucester, MA 1
Belleville, ON 1
Hillsboro, OR 1
Philadelphia, PA 2
Birmingham, AL 2
Fresno, CA 1
Boca Raton, FL 2
Calgary, AB 2
Las Vegas, NV 2
Miami, FL 2
Delavan, WI 1
Mount Holly, NJ 1
Camano, WA 1
Crestline, CA 1
Camarillo, CA 1
Tampico, TAM 1
Sacramento, CA 4
Hudsonville, MI 1
Fort Worth, TX 4
San Mateo, CA 1
Seattle, WA 8
Bothell, WA 1
Austin, TX 3
Denver, CO 5
Vancouver, BC 2
Los Angeles, CA 3
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • bonobochick
    Miss D is bonobochick on bsky + tumblr too 📚 📺 (@bonobochick) reported

    It remains telling how too many ppl refuse to discuss misogynoir in new adult romance books by [#booktok hyped] romancelandia authors as well as misogynoir in casting streaming romance adaptations like #OffCampus or even Maxton Hall. It's not just a @PrimeVideo issue.

  • dieMaehms
    JE (@dieMaehms) reported

    @MeowSedai @PrimeVideo Contract issues. RoP was saved by a penalty fee, Amazon had to pay for every season less than five being made. And after they kissed Selke goodbye the guy taking over wanted to trash her legacy fantasy shows. They had true gold. Great storyline, perfect cast, huge world to explore an trashed it after its best season.

  • CalebSequanbrnr
    The King Of The North (@CalebSequanbrnr) reported

    By far one of the worst officiated games I’ve seen so far the lakers are being bullied by the refs and im no lakers or bron fan but man this is just not basketball. @PrimeVideo

  • vipeness
    VipeNess (@vipeness) reported

    @PrimeVideo Search isn't functioning within the app anymore; it just displays a blank screen when you click on it. I recently updated the app, but the search function remains broken. You also have to force the app to close too.

  • rickmele
    Rick Mele (@rickmele) reported

    God, this Knicks game on @Sportsnet is so glitchy it’s borderline unwatchable... Assuming it’s an issue with the @PrimeVideo feed but just brutal

  • zulu934
    Richard Griffing (@zulu934) reported

    @PrimeVideo They saved the worst for last.

  • joeyrscotland
    CenTex Raider (@joeyrscotland) reported

    @JTTheBrick @PrimeVideo It’s alarming that you don’t understand that Prime Video has 130m+ viewers in the US and 180m+ worldwide in the low end of estimates. The amount of total viewers of all the cable subscribers in the US combined is less than 70m now. Prime almost has double the viewership of what cable has these days. The cost for Prime video is $9 per month, so why is that an issue when people pay well over $100 per month for cable service?

  • dtdsadderdays
    dtd (@dtdsadderdays) reported

    help @Sportsnet @PrimeVideo my broadcast just crashed and i haven’t been able to restore it for the past 15 minutes. i’m missing the blue jays masterclass

  • officialDubleSS
    TyroneCarleoneCapone (@officialDubleSS) reported

    @PrimeVideo worst show i ever saw. acting was great but the story was just terrible

  • cameron3oe
    Cameron 3 Oceans (@cameron3oe) reported

    @PrimeVideo And it’s terrible.

  • Heliant76339249
    Helianthus (@Heliant76339249) reported

    @GoodOmensPrime @PrimeVideo Would rather you NOT have done this. And now I'm waiting for the fan fiction to fix this poorly done 'ending'. Should have just canceled it.

  • TheRealAnjrue
    Andrew Scott (@TheRealAnjrue) reported

    @burnhalf_Anote @amazon @PrimeVideo Nope. It's a problem on their end.

  • CaptainEO12
    Captain uhhh uhh (@CaptainEO12) reported

    @GoodOmensPrime @PrimeVideo THE ENDING WAS ******* TERRIBLE???!!

  • BronzeAgeBaker
    Bronze Age Baker (@BronzeAgeBaker) reported

    @GabrielArc9413 @PrimeVideo Lmao it is a satire on completely imaginary “current events” and that’s what anyone has an issue with. You’re an absolute brain dead retarded monkey

  • NADaze2
    Rachel (@NADaze2) reported

    @PrimeVideo your live sports feed is terrible.

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