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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Montpellier, Occitanie 1
Vilanova de Sau, Catalonia 1
Toulon, Provence-Alpes-Côte d'Azur 1
Sydney, NSW 9
Köln, NRW 1
Paris, Île-de-France 12
London, England 8
Liverpool, England 1
Washington, IN 1
Cergy, Île-de-France 1
Palaiseau, Île-de-France 1
Pessac, Nouvelle-Aquitaine 1
York, England 2
La Rochelle, Nouvelle-Aquitaine 1
Yuma, AZ 1
Gaillac, Occitanie 1
Hudson, FL 1
Mortagne-sur-Gironde, Nouvelle-Aquitaine 1
Workington, England 1
Warrington, England 1
Vivy, Pays de la Loire 1
Sarreguemines, ACAL 1
Bromley, England 1
Aberfeldy, Scotland 1
Melbourne, VIC 5
Birmingham, England 1
Cagnes-sur-Mer, Provence-Alpes-Côte d'Azur 1
Lubsko, Lubusz 1
Township of Evan, KS 9
Huntingdon, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Marianasm23
    ➳ Mariana ॐ (@Marianasm23) reported

    See you at work tomorrow! @PrimeVideo

  • LegacyofFrank
    Frank H (@LegacyofFrank) reported

    @RealBrittHughes @netflix Not the only one platform with the same problem. Hello @PrimeVideo

  • leofolden
    leo folden (@leofolden) reported

    @PrimeVideo how dare you end us on #elle like this! If second season doesn’t come fast to know what happens I’m going to cause problems. What happens? I need answers! You ruined the 4th of July!

  • sdrawkcab44
    censored (@sdrawkcab44) reported

    @StephenKing @PrimeVideo Your book was good. The original movie was good. Should've left that be. Stop copying people's work. Dumbasses of today have no original ideas.

  • theblindjoe
    Blind Joe (@theblindjoe) reported

    @ADPwebmaster @PrimeVideo I was able to filter no problem, but I'm wondering if anyone knows an easy way to jump from title to title using VoiceOver on iPhone? Scrolling through all those provider links is a real pain! I was hoping to navigate by row but no dice.

  • Marianasm23
    ➳ Mariana ॐ (@Marianasm23) reported

    See you at work tomorrow! @PrimeVideo

  • eddieb187
    eddieb187 (@eddieb187) reported

    @PrimeVideo using PrimeVideo player via Firefox and Subtitles settings aren't saving, keep resettling.. tried clearing Cache, reinstalling browser, problem appears to be on your end... Kindly fix this issue, TY

  • coturner1
    Colin (@coturner1) reported

    @PrimeVideo Yes it does #SaveStargate but you can fix it!!!

  • bryan_arno56305
    Bryan Arnold🇺🇸✝️ (@bryan_arno56305) reported

    @PrimeVideo This is terrible.

  • JohnMummert1
    John Mummert (@JohnMummert1) reported

    @A_S12 @PrimeVideo @NASCAR Prime's problem is that they're overwhelmingly popular with the fan base. The sanctioning body doesn't care for things like that. In fact, because of the popularity, NASCAR's probably trying to figure out a way to take races away from Prime.

  • MrDrakeford
    T-Money (@MrDrakeford) reported

    @MhzShannii @SportsonPrime @PrimeVideo Walking into work Is lame?

  • hetch75
    Chillin in the Basement (@hetch75) reported

    I've been so busy at work I almost forgot to remind @AmazonMGMStudio & @PrimeVideo to #SaveStargate

  • Gbemithenerd
    gbemi (@Gbemithenerd) reported

    @PrimeVideo Fix your UI,it's horrible.

  • LookSkyward2021
    Matt (@LookSkyward2021) reported

    @PrimeVideo How I feel about @AmazonMGMStudio after they canceled Martin Gero’s Stargate series, you can still fix this. Please #SaveStargate

  • emmynicole1627
    Emily Shell (@emmynicole1627) reported

    Hey @PrimeVideo, Avatar the Last Airbender is missing a huge chunk of s1e18. Not sure if its a @paramountplus problem or on your end but my kids were very confused when it just skipped a major fight to the very end of the episode.

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