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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Portland, OR 2
Dos Hermanas, Andalusia 1
Goslar, Lower Saxony 1
Dundee, Scotland 1
Township of Evan, KS 10
Neufchâtel-Hardelot, Hauts-de-France 1
Traunstein, Bavaria 1
Istanbul, Istanbul 2
Fairfield, CA 3
Jeffersonville, IN 1
Berlin, Berlin 3
Hamilton, ON 1
Guwahati, AS 1
Ashburn, VA 4
Richelieu, Centre 1
Phoenix, AZ 3
Orlando, FL 5
Baton Rouge, LA 2
York, England 2
Ciudad Apodaca, NLE 1
Sterling Heights, MI 1
Jordan, NY 1
Ware, England 1
Santa Coloma de Gramenet, Catalonia 1
Goussainville, Centre 1
Greater Noida, UP 1
Birmingham, England 1
Fairport, NY 1
Toledo, OH 1
Halifax, NS 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • TomFranDan
    habba habba (@TomFranDan) reported

    @PrimeVideo Worse show ever. Worst than lord of the ****

  • whodude123
    Harry (@whodude123) reported

    @PrimeVideo I was supposed to get to watch four NBA games tonight. I got to watch one. Who decides these get turned off? That’s not what I’m paying for. I watched the Lakers beat Houston. The audio was so terrible I had to just mute it. Absolutely terrible. I’m not recommending you guys to anybody.

  • sus_ovan
    Susovan (@sus_ovan) reported

    @PrimeVideo @AmazonHelp @amazon What is the amount we have to pay to get at least a good enough ADD-FREE service for prime video? It is the worst service for content I have ever seen!

  • AnimeNlgga
    nobody (@AnimeNlgga) reported

    Playoff tip offs when everyone got work in the morning: 11:00pm ET Playoff tip offs on the weekend when we can actually afford to stay up: 8:30pm ET Fix this @NBA @PrimeVideo @peacock

  • JusefN15263
    Jusef Nurkic (@JusefN15263) reported

    @NBAonPrime @PrimeVideo Fix your servers I can’t even watch the game

  • LaLu_2K01
    S®️EE L🅰️L (@LaLu_2K01) reported

    Dear @PrimeVideo , what’s the issue with releasing all episodes at the same time? Why make us wait for days between episodes? It’s honestly irritating. We just want to binge-watch without unnecessary suspense. Learn from @netflix drop all episodes together. #PrimeVideo #Netflix

  • ChrisD1380
    Chris (@ChrisD1380) reported

    This @PrimeVideo audio is absolute garbage. If you can’t provide a quality product you shouldn’t have playoff games.

  • MickLee9
    Mick Lee (@MickLee9) reported

    @PrimeVideo Terrible show.

  • NoahTHFCx
    Noah🪄🩵🇩🇰 (@NoahTHFCx) reported

    @PrimeVideo might be the worst thing i ever excperienced, they blocked my account, i canøt unblock even when i send the information they want?

  • Pranish_24x7
    Pranish (@Pranish_24x7) reported

    Dear @PrimeVideo... I got a Prime Coupon with my @airtelindia Recharge... But I am unable to use it because I purchased Prime shipping edition... Can you help me here?

  • billstencel
    bill stencel (@billstencel) reported

    @NBAonPrime @PrimeVideo Your stream is terrible quality. The 2nd half has been awful

  • ds_klusjesman
    Karl Richter (@ds_klusjesman) reported

    @PrimeVideo thank you for providing your viewers with the worst broadcast duo in NBA history for the @celtics @sixers game. Completely unwatchable

  • MomoKodopolis
    Momo Kodopolis (@MomoKodopolis) reported

    @PrimeVideo The Celtics–76ers broadcast commentary is way over the top tonight. Constant yelling on routine plays doesn’t match the moment and takes away from the game. Needs a more balanced playoff tone. Some of the worst commentators of the playoffs thus far.

  • ChrisMeanses
    Chris Means (@ChrisMeanses) reported

    @PrimeVideo **** you for taking nba playoff games nobody wants your stupid *** streaming service it’s literally the worst one out of all the streaming services first nfl games now nba playoff games get ******** outta here and **** you @ESPNNBA for letting this happen

  • BBembenick
    brian bembenick (@BBembenick) reported

    @NBAonPrime @PrimeVideo Your streaming quality for live broadcasts sucks. Lagging...pixelated...delays...this doesn't happen with national TV broadcasts.

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