Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Seattle, WA | 3 |
| Galveston, TX | 1 |
| Township of Evan, KS | 2 |
| Chambersburg, PA | 1 |
| Freer, TX | 1 |
| Oxford, England | 2 |
| City of Westminster, England | 1 |
| Edgware, England | 1 |
| Baltimore, MD | 2 |
| Manchester, England | 2 |
| Veracruz, VER | 1 |
| Itaitinga, CE | 1 |
| Guarulhos, SP | 2 |
| Gillingham, England | 1 |
| San Jose, CA | 2 |
| Weymouth, England | 1 |
| Suwanee, GA | 1 |
| Edmonton, AB | 1 |
| Waldorf, MD | 1 |
| Franklin, TN | 1 |
| Burlington, ON | 1 |
| Middleville, MI | 1 |
| Munich, Bavaria | 1 |
| Chicago, IL | 6 |
| North Richland Hills, TX | 1 |
| Somers, NY | 1 |
| Ayr, Scotland | 1 |
| Buxton, England | 1 |
| Southampton, England | 2 |
| Dortmund, NRW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Ranger Rick (@TampaFLPolitico) reported@Fla_Pol @PrimeVideo @AP Of all the things FL could use tax dollars on, we consistently piss it away on these tourism junkits. It’s the worst industry for the State - low wage jobs and littering tourists - only benefit a select few hotel owners.
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Kendra Sebelius (@VoiceinRecovery) reported from Vista, CaliforniaLove when @PrimeVideo just refuses to work. Won't let me click on my profile to open app on my ps5. I've restarted my ps5, my internet, my router, everything. I'm tech savvy enough to problem solve first. So now what?
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Devils_Advocate (@Viral_Advocates) reported@amazonmusic @billieeilish @PrimeVideo I don’t think anyone should be getting on a moral high horse when talking about an immature child making a error in judgement when not mentioning the platform in which the monopoly man and his company are continuously insulting all people with their work & business ethics!
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Noam Bonkowski (@NoamBonkowski) reported@HBOMaxHelp Part 3-Spoiled Milk- STOP using HBO MAX. Their team should have recognized issue following HBO update, look at evidence & escalate to the right team. Why can't you be more like @AppleSupport or @PrimeVideo support (both amazing!) I can't wait to write more...
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Adam Jeffreys (@AdamJeffreys111) reported@mozdt @AmazonStudios @PrimeVideo Went back just now and watched. Glitch in the Brain Box? lol
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Alicia Fortner-#828~RideorDie #SaveManifest ✈️ (@Aliciadfortner) reportedI just contacted Amazon prime video on there app and if we can convince all prime members to do the same they seem genuinely interested I tried to screenshot but it disappeared off the screen before I could. But I'm just trying to help #SaveManifest #AllGoodThings @PrimeVideo
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JP😴™️ (@jp_meh) reported@PrimeVideo The app isnt opening on my phone someone pls help
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Michelle Ethier (@hannahgyrl) reported@PrimeVideo I am trying to manage my subscriptions and it wont send me the notification to my phone so that I can...I need help! Never had this happen before
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Shattered at the altar of Winchesters (@maybanotherlife) reported@proCasDeanating @PrimeVideo @FlackonPrime I don't get how ppl are so offended by seeing bi Dean coding. C/W was stupid to acknowledge it.... maybe biphobic even, but if it was upto a network like Amazon, this wouldn't even be a problem. Dean would have been seen with men and probably made Destiel a good earning point.
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Rita Rennert (@RennertRita) reportedWe can't help ourselves and need you #SaveProdigalSon #ModeratelyScathed @PrimeVideo @amazonprimenow
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Ardninawsir (@ardninawsir) reportedHi @PrimeVideo I need your help about my subscription. I already cancelled my subscription about three months ago, but you always charge my credit card for subscription. Can you help me to check and solve this problem? Thanks
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Noam Bonkowski (@NoamBonkowski) reported@hbomax Part 3-Spoiled Milk- STOP using HBO MAX. Their team should have recognized the issue following HBO's update, based on the evidence & escalate to the right team. Why can't you be more like @AppleSupport or @PrimeVideo support (both amazing!) I can't wait to write more...
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Popsicle Peter (@mjgchick) reportedBig ups to @PrimeVideo and the awful Haitian cinimas I continue to watch because I’m trash and love it. lmao
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Qazi Tabasum (@QaziTabasum1) reported@AMC_TV @AMCPlus @PrimeVideo Help me please
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Vyvian07 (@Vyvian07) reportedSo... the @TMobile router arrived and I've connected it. So far, one TV gives me issues trying to use any music streaming apps, but @PrimeVideo and @netflix both work fine. Testing gaming PCs now...