Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 11
Delhi, NCT 11
Mumbai, MH 10
Liverpool, England 7
Chennai, TN 7
Glasgow, Scotland 6
Leeds, England 6
Pune, MH 6
Bengaluru, KA 6
Los Angeles, CA 5
Sydney, NSW 5
Manchester, England 5
Medellín, Departamento de Antioquia 4
Austin, TX 4
Newcastle upon Tyne, England 4
Tower Hamlets, England 4
Southwark, England 4
Montréal, QC 4
Dallas, TX 4
Lucknow, UP 4
Schwabach, Bavaria 4
Toronto, ON 4
Madrid, Comunidad de Madrid 3
Preston, England 3
Leicester, England 3
Columbus, OH 3
Birmingham, England 3
Upton, England 3
Bogotá, Distrito Capital de Bogotá 3
Chicago, IL 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • heaveymellow DB (@heaveymellow) reported

    Just got @STARZ on @PrimeVideo and I'm glad it's a free trial. The green flickering is very very bad. Never had this problem before. Finding others with the same problem going back years o won't pay.

  • doobiethighs 🦅 (@doobiethighs) reported

    Hi @PrimeVideo, is there a way to make subtitles permanent? I have trouble hearing and it’s annoying having to manually select it for everything I’ve watched so far :(

  • azwess Ana W 🌊 (@azwess) reported

    @OrangeHat2185 @TechMex505 @PrimeVideo What agenda? Making superficial changes in an attempt to have the work not appear dated and increase its commercial appeal is not an AgEnDa. How much did you freak out when PJ replaced Glorfindel with Arwen in his movies? Was he a girl-power SJW as well?

  • digilotl hueゝ( ' u ' )く (@digilotl) reported

    @Rokichisan @PrimeVideo ive never had that issue, but i use my ps4. is this on your phone?

  • JaylenTop JaylenBrownFlatTop (@JaylenTop) reported

    @NFLonPrime @DudePerfect @PrimeVideo I guess as long as these guys are not on the main broadcast, I see no issue with it. If I have to put up with like 10 min of whatever BS they come up with every Sunday, I will be mildly annoyed. MILDLY ANNOYED you NFL scumbags.

  • Kathy_Darling Kathy can be bribed with pizza (@Kathy_Darling) reported

    @Ipstenu @PrimeVideo Pretty sure this means my Dad is going to keep thinking I can indeed fix anything electronic.

  • OrangeHat2185 Shadowbanned Orange Hat Reviews 📽🇺🇸 ULTRA-MAGA (@OrangeHat2185) reported

    @azwess @TechMex505 @PrimeVideo Unlike you, we LISTEN to what the talent and showrunners of the show are saying in interviews. And yes, they are destroying his work to push agendas. THEY ADMIT as such.

  • TechMex505 Technically Mexican (@TechMex505) reported

    @azwess @OrangeHat2185 @PrimeVideo Oooooh, poor choice of works considering what The Rings of Power is diong to Tolkien's work...

  • OrangeHat2185 Shadowbanned Orange Hat Reviews 📽🇺🇸 ULTRA-MAGA (@OrangeHat2185) reported

    @azwess @TechMex505 @PrimeVideo Actually it is. It also goes against Tolkien's beliefs. The actors and showrunners did what they did to modernize the show. That is their admission. Tolkien didn't want his work messed with or modernized. PJ made changes, I never supported them either.

  • whoadie81 Daniel Wood (@whoadie81) reported

    @NFLonPrime @DudePerfect @PrimeVideo What a ******* awful idea

  • CatsWhoDab20 TheRealPepe (@CatsWhoDab20) reported

    @NFLonPrime @DudePerfect @PrimeVideo This would’ve been a not terrible idea around 2010

  • efealtuntas Efe Altuntaş (@efealtuntas) reported

    @amazon @PrimeVideo I do not believe that your costumer service in Turkey is so bad and they do not find solutions. For example they gave a number for reach costumer service but that number is not working or calling and my Amazon account has been blocked by Amazon system

  • lhorsch nohorschit🇺🇸 (@lhorsch) reported

    @PrimeVideo Tried watching but, the actors were awful. Whining, ****** and entitled. Couldn’t finish one episode and I really had hoped from the previews.

  • DroidStranded StrandedDroid🇺🇦 (@DroidStranded) reported

    .@PrimeVideo Stop redesigning the TV app! We hated it not because of how things looked but because it didn't work. The new one is worse!

  • mherd1 mherd (@mherd1) reported

    @PrimeVideo Hi, the app works on my phone but it won't work on the TV. I've tried deleting the app and reinstalling it. Still no good. Any suggestions? Thanks.

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