Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Salem, MA | 1 |
| Sydney, NSW | 1 |
| Perth, WA | 1 |
| Paris, Île-de-France | 4 |
| Ensenada, BCN | 1 |
| Vancouver, BC | 1 |
| Maynard, MA | 1 |
| Melun, Île-de-France | 1 |
| Brasília, DF | 1 |
| Houston, TX | 1 |
| London, England | 1 |
| Mexico City, CDMX | 1 |
| Georgetown, TX | 1 |
| Benton, IL | 1 |
| Des Moines, IA | 1 |
| Catania, Sicily | 1 |
| Spokane, WA | 1 |
| Milton, ON | 1 |
| Alicante, Valencia | 1 |
| Gif-sur-Yvette, Île-de-France | 1 |
| Valencia, Valencia | 1 |
| Wolfeboro, NH | 1 |
| Township of Evan, KS | 1 |
| Amiens, Hauts-de-France | 1 |
| Gaithersburg, MD | 1 |
| Veracruz, VER | 1 |
| Sète, Occitanie | 1 |
| DeWitt, MI | 1 |
| Betim, MG | 1 |
| Melbourne, VIC | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Pramit Roy (@PramitRoy11) reported@PrimeVideo has to be the worst OTT service in India, with its constant barrage of annoying ads. 💩
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Gcfan1987 ♊ (@Gcfan1987) reported@PrimeVideo Why does the player not work properly? I turn it landscape mode, video starts at the beginning. I put it Picture in picture mode, skips back to the start. Before I paid for ad free service, ads play constantly. If I fastward, an ad plays.
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Paul Dilger (@paulidilge) reportedwtf is all this ad crap on my paid for subscription #primevideo #reacher? Terrible for suspense flow and a massive turn off #fail
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Jonathan Plumb — Spokane Valley (@jonathanplumb) reportedReally, @PrimeVideo? I started an episode of a show I began last night. I stopped it RIGHT AFTER the commercial break. Today, I hit play, and it resumed where I was (with no commercial), then hit rewind for 10 seconds just to refresh the exact spot where I was, and BLAM. A COMMERCIAL. Please fix this nonsense. It’s bad enough that you decided our PAID subscriptions suddenly needed commercials (which was NOT part of the original terms I signed up on), and can’t find out how to have more than 2 commercials we see, but then forcing those 2 down our throats unnecessarily is just ridiculous. If a video stream is BEYOND a commercial break, rewinding shouldn’t force us to watch the commercial again. ESPECIALLY FOR PAYING CUSTOMERS. And no, I won’t ever upgrade to remove the commercials because my original plan I’m still on never was supposed to have them, and I’m waiting impatiently for you to realize you screwed us regular customers (not that you care — screwing customers is apparently what you do best).
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Chris Schmidli (@cschmidli) reported@PrimeVideo Terrible news
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Save Stargate (@SaveStargate198) reported@PrimeVideo @AmazonHelp help please
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KIN🇺🇸🇬🇭 (@Elkin242) reported@PrimeVideo you lot should stop segregating your services why is this only in UK and not on the US prime video when we paying subscriptions to get everything prime video has to offer, is this going to happen with the United documentary too? Fix up NOW!!
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J.M.A. (@Jayemay_) reportedSo glad @PrimeVideo gave us Spider-Noir in its intended black-and-white format, except their UI is so aggressively idiot-proofed for casuals that the toggle literally doesn't show up on half the TV apps. Studio cowards buried the actual artistic vision behind a broken, buggy menu just to force everyone into watching the color version. Unbelievably frustrating.
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Tiny Ripple (@HopeRipple2) reported@PrimeVideo Y’all made really annoying changes for iPads in your upgrade that I’ve found so far: 1. No volume slider; 2. Teensy 10-sec jump arrows; 3. No battery indicator. Why??? The work-arounds are annoying and these “improvements” are stupid.
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Abbey (@Abbeyrose321) reportedPls fix this @netflix @PrimeVideo @DisneyPlus
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Eric Williams (@EricWilliams28) reportedThe new season of #Reacher is awesome. But stupid #Amazon #PrimeVideo cutting to commercial every 4 minutes is terrible. They’re ruining their own hit show.
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Wind (@Windinmyhair00) reported@PrimeVideo Teenage romance genre r the worst in movies and Amazon putting a lot of them lately.🕯
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Clare McLeod (@intermezzo_arts) reported@Traz_Mac_Legit @PrimeVideo Shocking. Once you’ve paid that should be it. Terrible.
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💫 (@sxdras) reportedWhy tf am I seeing the Nasty Zionist baby killer gal gadot as I login to @PrimeVideo why is this woman allowed to have a job still? WTF disgusting
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Amazon Help (@AmazonHelp) reported@Harry28719790 @PrimeVideo @Harry28719790 Hi there! We must offer our sincerest apologies. We don't provide support in Greek, and we're unsure what the screenshot you shared says. Could you perhaps let us know the exact wording of the error, so we can better assist? -Sara