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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Pornic, Pays de la Loire 1
Mozac, Auvergne-Rhône-Alpes 1
Salem, MA 1
Sydney, NSW 1
Perth, WA 1
Paris, Île-de-France 2
Ensenada, BCN 1
Vancouver, BC 1
Maynard, MA 1
Melun, Île-de-France 1
Brasília, DF 1
Houston, TX 1
London, England 1
Mexico City, CDMX 1
Georgetown, TX 1
Benton, IL 1
Des Moines, IA 1
Catania, Sicily 1
Spokane, WA 1
Milton, ON 1
Alicante, Valencia 1
Gif-sur-Yvette, Île-de-France 1
Valencia, Valencia 1
Wolfeboro, NH 1
Township of Evan, KS 1
Amiens, Hauts-de-France 1
Gaithersburg, MD 1
Veracruz, VER 1
Sète, Occitanie 1
DeWitt, MI 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Sovann_Jahlee
    SJ (@Sovann_Jahlee) reported

    @blackgirlshitt @PrimeVideo Neither ain’t shot but love a south Asian themed premise with mostly south Asians being centered- broken clock right two times a day

  • srlgpt_a
    saral (@srlgpt_a) reported

    Hostel wifi is biggest scam these colleges put out in name of facilities. Almost everything is under blocked under proxy. - Can't ssh into my VMs. - Can't make request to DBs. - Files won't download using curl command or brew (more often than not) - Was debugging my auth for hours, only to realise this f-all wifi is the problem. Mine has blocked netflix and primevideo but Hotstar is working alright. What am I supposed to do on Hotstar? Watch nptel lectures? People can't even make Whatsapp calls using this wifi. Absolutely useless piece of shi-

  • MichaelMoraal
    Michael Moraal (@MichaelMoraal) reported

    It takes them ages to make their series and movies available on Primevideo. The last activity was two weeks ago with Hunter x Hunter. Still waiting for Shippuden seasons, which is also still out of sync with the subtitles in Season 7 on the Go Anime app. I hope those errors get fixed on Primevideo since Videoland doesn't have Shippuden.

  • caramello222
    caramello2024 (@caramello222) reported

    hey @PrimeVideo @hbomax "watch from the beginning" doesn't seem to work and just goes back to where you were watching before.

  • Mikeabbey__
    Mike (@Mikeabbey__) reported

    Hey @PrimeVideo fix your paramount plus bills stream or send Jeff Bozo here to catch this fade.

  • KStargateFan
    Kat (@KStargateFan) reported

    @broken76c @PrimeVideo @AmazonMGMStudio If instead they do what I think they want to do and get new writers to appel to a more modern audience, then the show will probably be terrible.

  • dgwilliams3d
    _ (@dgwilliams3d) reported

    Not surprised. @PrimeVideo / @Amazon is terrible. I've been going out of my way not to give them another red cent after the announcement of the cancelation. #savestargate

  • sharukhhhussain
    شاہ رخ حسین शाहरुख हुसैन (@sharukhhhussain) reported

    @PrimeVideoIN Why are downloaded videos not playing properly when there’s no internet, and why does streaming keep buffering so much? 😤 Netflix and Hotstar play much more smoothly Please fix these issues this experience is extremely frustrating for paying customers. #PrimeVideo

  • vapor_dosh
    ドッシュ (@vapor_dosh) reported

    @PrimeVideo Please fire the Japanese staff members who are broadcasting the Mariners-Cubs game on the Pirates and Dodgers channels. It's really terrible.

  • SGFansUnited
    Stargate Fans United (#SaveStargate) (@SGFansUnited) reported

    According to some Ascension Con attendees, Michael Shanks announced he would have returned as Daniel Jackson in Martin Gero's new Stargate show... Oh, how you have absolutely broken our hearts @AmazonMGMStudio @PrimeVideo 😭😭 #SaveStargate

  • rankayash21
    Yash (@rankayash21) reported

    @reliancejio @JioCare @PrimeVideo Such a bad experience even after paying i have to hassle with this issue and not able to enjoy subscription. Please do the needful and solve issues at your end so the customer get the required service.

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @Harry28719790 @PrimeVideo @Harry28719790 Hi there! We must offer our sincerest apologies. We don't provide support in Greek, and we're unsure what the screenshot you shared says. Could you perhaps let us know the exact wording of the error, so we can better assist? -Sara

  • Metrocl
    Felipe Encinas (@Metrocl) reported

    @PrimeVideoLat @PrimeVideo hi guys i cannot cancel my suscription to prime video and when i try to login to my amazon account it gets temporarely blocked and asks me to call the US, how can it be so hard?

  • ABunchofComics
    ABunchofComics (@ABunchofComics) reported

    Yo @amazon #reacher @primevideo whomever was supposed to do the sound mix for this season, didn't. You got full scenes with Foley work dropped out or missing score.

  • TheBlueJunkies
    The Blue Junkies (@TheBlueJunkies) reported

    @chrisstroud @PrimeVideo @BlueJacketsNHL I didn’t have much problems with fanduel like I did Bally. For this at least I think they’re doing alright by the fans giving them more ways to watch

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