Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 8
Atlanta, GA 7
Phoenix, AZ 7
Portland, OR 6
Chicago, IL 5
Minneapolis, MN 5
London, England 4
San Jose, CA 3
Omaha, NE 3
Orlando, FL 3
Miami, FL 3
Brisbane, QLD 3
Buena Park, CA 3
Ashburn, VA 3
Indianapolis, IN 2
Madison, WI 2
Hyderabad, TG 2
Napa, CA 2
Perth, WA 2
St. Louis, MO 2
Dallas, TX 2
Birmingham, AL 2
Vancouver, BC 2
Denver, CO 2
Boise, ID 2
Seattle, WA 2
Rockledge, FL 2
Needham, MA 2
Columbus, OH 2
Houston, TX 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • 55TbirdChick Really? (@55TbirdChick) reported

    OK @PrimeVideo Lets fix the audio on the football game.

  • TheEdgeofTech23 Jack (@TheEdgeofTech23) reported

    @PrimeVideo You should fix three European release times for "Lower Decks.". Thursday night in France, and still not available.

  • jaredwillemin jaredwillemin (@jaredwillemin) reported

    Boo @PrimeVideo for tech issues!

  • drumdork1952 Dewey Wise (@drumdork1952) reported

    @PrimeVideo need to stream that TNF better ! It’s awful on delay blue circle tonight !

  • VPNGroupie Binary User (@VPNGroupie) reported

    My f-duking internet don't let me watch the #TNFonPrime in @PrimeVideo😭 Random problems when you stream sports instead watch the game in TV. 🥲😑😓

  • VISHWANATHTS2 VISHWANATH T S (@VISHWANATHTS2) reported

    Amazon prime video desktop app sucks in every possible way, it freezes even on 16GB ram and ryzen 5 processor powered computer.... You guys need to fix windows desktop app which is available on Microsoft store. @PrimeVideo #Amazon #AmazonPrime

  • bofayungsavage Beau Fadeesnuts (@bofayungsavage) reported

    Fix your dogshit app so I can watch your dogshit game @PrimeVideo

  • Fatboy933 FAT BOY™ (@Fatboy933) reported

    Why does @PrimeVideo ‘s #NFL #TNF streaming quality ALWAYS suck ********?.. 90’s games on old CRT sets looks better than this ****

  • sliggo89 ChristPuncher (@sliggo89) reported

    @JeffBezos Another Thursday and another unwatchable stream from @PrimeVideo constant freezing and sound issues. Being forced to just turn off the tv and do something else. Amazon tech support has been equally disappointing every week. @NFL your fans deserved better than this.

  • bill_genebach B G (@bill_genebach) reported

    I can honestly say I'm glad I don't have @PrimeVideo. Tonight's football game looks terrible. Big big pass here. #thursdaynightfootball #PrimeVideo #nothanks

  • TacitusH5821 Tacitus Hatfield (@TacitusH5821) reported

    @PrimeVideo None of tolkiens major characters look like a twacked out slim shady... this is a dumpster fire of a ripoff of tolkiens work

  • mrreggie_iduzit Mr. Reggie (@mrreggie_iduzit) reported

    @PrimeVideo y’all got to fix the freezing for Thursday football. Not one game worked all season!

  • sam_shiva2 middleClassRebel (@sam_shiva2) reported

    @PrimeVideo the new firestick interface rolled out a few months ago looks amazing. But it’s completely unusable. It hangs, reboots, shows me all the shows I don’t want and I can’t find what I want. Can you just revert back to the old interface we were using last year? It’s more usable.

  • GregLeopold Greg Leopold 🤏 (@GregLeopold) reported

    @PrimeVideo Right! Men have always terrible.

  • JGFerreira23 JGFerreira23 (@JGFerreira23) reported

    @PrimeVideo @LOTRonPrime Tolkien States claims to preserve Tolkien's work while allowing the producers to make various mistakes in the series. And on top of that lives disdaining JP's work. This company is very hypocritical.

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