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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ashley, IL 2
Seattle, WA 10
Los Angeles, CA 2
Omaha, NE 1
Cancún, ROO 1
Manlius, NY 1
Machias, ME 1
Manatee County, FL 1
Las Vegas, NV 3
Southlake, TX 1
Tehachapi, CA 1
Perth, WA 3
Alabaster, AL 1
Winter Garden, FL 1
Township of Evan, KS 14
Chicago, IL 7
The Villages, FL 2
Pittsford, NY 1
Roanoke, VA 1
Temple, TX 1
Rockville, MD 1
Lansing, MI 1
Thomaston, GA 1
Montclair, NJ 2
Marble Falls, TX 1
Leesville, LA 1
Thunder Bay, ON 1
Coeur d'Alene, ID 1
Canton, MA 1
Columbus, OH 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • drek77107
    Drek (@drek77107) reported

    @PrimeVideo And it’s pretty awful

  • RoroCumpli
    Roxywrites (@RoroCumpli) reported

    @depraved_dame Could we do an online petition to ask PrimeVideo to reshoot the last 10-15 minutes? And ask organizations to help us? Write articles about it and other things we can think of. I heard Netflix is doing a reboot of one of its shows because more or less the same reasons.

  • linderb24
    he who shall not be named (@linderb24) reported

    @PrimeVideo van gundy is awful and you should be ashamed for having him announce on a game of this magnitude

  • GaryBurford12
    Gary Burford (@GaryBurford12) reported

    @ACMawards @PrimeVideo Not great…the audio quality is horrible….every song is poorly mixed for the TV broadcast!

  • johnredskins1
    John Walsh (@johnredskins1) reported

    @ACMawards I would like to watch the ACM awards from last night on demand on @PrimeVideo and cannot find it anywhere. Can you help me or tell me when it will be available?

  • SuzeebeeWC
    SuzeeBee (@SuzeebeeWC) reported

    @PrimeVideo Are you people ever going to fix all the bugs in the app for tablets?? You raise the prices, force ads, & the app is utter crap. Crashes randomly, spools after watching multiple eps, flash warning STILL persists on certain shows. NONE of my other streaming apps have these issues.

  • bell12804
    Jenny Boom Boom ⚡ (@bell12804) reported

    @AlanW712 @PrimeVideo Im completely over it. I have no issues with every other network

  • joseveetaker
    Joe W (@joseveetaker) reported

    So watching @theboys on @PrimeVideo and realizing that I stuck it out to see the worst character of all time in #homelander

  • Solid_Okami
    Kushal Dasgupta (@Solid_Okami) reported

    Good riddance!! Finally, this sh*t show is over and frankly, .@PrimeVideo and .@therealKripke, stop making shows if you can’t respect the source material. The cast carried the whole show despite the terrible a** script they were given. My God, how do you mess something up this badly? First Game of Thrones, then Stranger Things, and now The Boys. Did you people ever really have the talent, or was all of this just a fluke? #Theboys

  • sgrove79
    Scott (@sgrove79) reported

    @NBAonPrime @PrimeVideo Terrible buffering on Prime! No issues with other streaming

  • AgentCas73
    Christine Hughes. (@AgentCas73) reported

    @PrimeVideo Hi. I need help. I recently change my mobile number on my account and my account now looks like a new account as I have lost all my digital purchases. The list "My Stuff" is empty. I had sevral films I had purchased and some boxsets. Im furious.

  • JesseThHappyGuy
    JesseTheHappyGuy 💀 🐾🏆 (@JesseThHappyGuy) reported

    @PrimeVideo That series finale may be some of the absolute worst writing ive ever seen for a series. I feel angry, legitimately, that Amazon wasted my damn time with this crap.

  • CBL616
    Comicbooklovers (@CBL616) reported

    @DanielRPK This seasons purpose is to destroyed everything, the show runner wants us to hate the show for some reason. It is impossible to do a worst season than this one, I don’t even want to watch it any more. How the porducers allowed this stuff to get public? @PrimeVideo

  • CharlesTho90412
    Charles Thomas (@CharlesTho90412) reported

    @NBAonPrime @PrimeVideo This is the worst quality picture. I think I’ve ever seen on prime get your **** together.

  • touring_drummer
    Touring Drummer (@touring_drummer) reported

    @NBAonPrime @PrimeVideo Yall broadcast quality is beyond watchable **** Amazon prime!! Garbage video

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