Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 12
Los Angeles, CA 8
Portland, OR 8
Orlando, FL 7
Minneapolis, MN 7
Chicago, IL 7
Atlanta, GA 6
Seattle, WA 6
Houston, TX 6
Omaha, NE 5
Miami, FL 5
Denver, CO 5
Ashburn, VA 5
Perth, WA 4
Brisbane, QLD 4
Dallas, TX 4
Birmingham, AL 4
Las Vegas, NV 4
Sydney, NSW 4
New York City, NY 4
San Jose, CA 4
San Diego, CA 3
Queens, NY 3
Vancouver, BC 3
Buena Park, CA 3
Columbus, OH 3
Austin, TX 3
Katy, TX 3
Milwaukee, WI 3
Tallahassee, FL 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • TheDaliMale The Dali Male........ be kind❤️🇺🇦 (@TheDaliMale) reported

    @Carodarcy C’mon @primevideouk @PrimeVideo ..... sound quality on Indian Wells tennis is terrible. Watching with sound turned off. What’s happening??

  • Ange_9_ Angela (@Ange_9_) reported

    @PrimeVideo @BNPPARIBASOPEN coverage is terrible. The commentators speak over each other and the pundits have zero chemistry. They could also use a stylist. Feels very budget.

  • matchdaymum 💙Kaz 👩🏻‍🦰👱🏻‍♂️👩🏻🐶🏴󠁧󠁢󠁳󠁣󠁴󠁿🇵🇱🇪🇺 (@matchdaymum) reported

    Ridiculous to be watching on mute because @PrimeVideo have yet to sort out their issues with sound(and yes- I’ve tried different devices both on WiFi and on 4G) Get it sorted! @andy_murray #IndianWells #tennis

  • BridgeShahin Bridget (@BridgeShahin) reported

    @PrimeVideo @primevideosport hey Prime Video - your transmission of the Raducanu v Martic match that 3rd set live has gone bonkers! Checked my WiFi & not the issue- #tennis #EmmaRaducano #BNPParibasOpen

  • Ms_SJP SJ_ スーザン 🇪🇺 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇺🇦 (@Ms_SJP) reported

    Argh @PrimeVideo please sort out the sound issue on the #raducanu match, I’m going insane. 🙉

  • maryeilmicdom Mary Quigley (@maryeilmicdom) reported

    The joy of finding I could watch the tennis rather quashed by the sound quality. Someone at @PrimeVideo needs to adjust the ****.

  • drughaver ghoulweed (@drughaver) reported

    @UploadOnPrime @PrimeVideo why did the season end with no ******? Worst ending I could’ve imagined.

  • AaronMCFC3 Aaron___MCFC (@AaronMCFC3) reported

    @jcrdannobbs @PrimeVideo Having the same problem with the murray match wtf?

  • LeeNoble20 Lee Noble (@LeeNoble20) reported

    @PrimeVideo our live stream of the Tennis - Emma Raducanu; has terrible sound. It’s really crackly and breaking up a lot; can’t even hear anything. Definitely not an issue with our end/TV as other channels fine?

  • komeara KatetheKate (@komeara) reported

    @PrimeVideo the sound is gone on the Raducanu tennis match, v fuzzy. Please fix, thanks

  • Caro_Violet Caroline Violet (@Caro_Violet) reported

    Hey @primevideouk can you check out the audio for Indian Wells coverage please, all streams are totally unwatchable due to major sound issue. Thank you! #primevideo #amazon #indianwells

  • Bufferb2012 2012 (@Bufferb2012) reported

    this is poor @_markpetchey by @primevideo not 2 have the issues of doing 4 so long.

  • NutsoMusic Lafáette (@NutsoMusic) reported

    @PrimeVideo Show/season was good and smart but the problem was that it was to short.

  • zdorov PeteFundela🇺🇦 (@zdorov) reported

    @PrimeVideo amazon, the sound has gone on the raducanu v Martic game, can you please fix it. I just get distortion, no commentary. It’s a fault at your end. Thanks

  • tottenhamsam Dame Samantha Knope (@tottenhamsam) reported

    Fix the sound please, @PrimeVideo!

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