1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Amazon Prime Video
  6. ❯
  7. Outage Map
Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

Less
More
Check Current Status

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bognor Regis, England 1
Jacksonville, FL 3
Saint Helena, CA 1
Irmo, SC 1
Charlotte, NC 2
Leeds, England 1
London, England 5
Cartagena, Murcia 1
Gainsborough, England 1
York, England 1
Auburn, KY 1
Ayr, Scotland 2
Uxbridge, England 1
Göttingen, Lower Saxony 2
Marietta, GA 3
Boca Raton, FL 1
Brisbane, QLD 6
Jasper, GA 1
Tucson, AZ 2
Saint Paul, MN 1
Warrior, AL 1
Yeovil, England 1
Austin, TX 4
Seattle, WA 4
Indianapolis, IN 5
Tacoma, WA 1
Township of Evan, KS 3
Gig Harbor, WA 1
Perth, WA 2
Singapore, Central Singapore 1
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • adorablesmudgie
    adorable smudgie (@adorablesmudgie) reported

    @AmazonStudios @PrimeVideo Prime video UK Babylon 5 is free on imdb channel in the UK on Android devices but chargeable on my Windows laptop. I've contacted customer service 5 times so far including investigate@ and no response. Pls advise. This is a common problem re B5 FB users. Customer serv v poor.

  • winchesherloki
    MizumonoKilledMe (@winchesherloki) reported

    Can @PrimeVideo please tell me WHAT these guys are saying instead of just writing *speaking in Spanish/German/French* 😭😭😭. Just recalled the feeling of absolute confusion I had the last time I watched Grimm🥲 #Grimm #translationsplease #HELP?!

  • W71998
    W. (@W71998) reported

    @The_Mrs_Cas @PrimeVideo The worst.

  • Noluvuy07178170
    ZamaSilangwe🌻 (@Noluvuy07178170) reported

    @PrimeVideo Please help. I am failing to add my tv to my device. How do I do that? Please assist

  • DelphiniumSpire
    KL (@DelphiniumSpire) reported

    @AkkiSwati @PrimeVideo Having the same problem. .co.uk

  • yogirlayana
    Ayana Spikes (@yogirlayana) reported

    @PrimeVideo Anyone Needs a Quality Logo done?

  • tre0808
    Trelynda Kerr (@tre0808) reported

    @AmazonHelp It must be a @TiVo issue. If I use @PrimeVideo app on roku it works. Thanks

  • 06c1964d0a624e1
    Avinash Singh (@06c1964d0a624e1) reported

    @PrimeVideo Prime Partner ID 7a9242a0-f988-45cb-a133-d6a9150e91ef_PK_0cd2b956-59b4-4023-9cbe-ea3119288407_ @Airtel_Presence unable to use my amazon prime subscription. no replies from ur side since last 2 weeks really pathetic service as ur customer service is not able to help.

  • RohitGupta_
    Rohit Gupta (@RohitGupta_) reported

    Not sure if everyone agrees, but I find @PrimeVideo india's trailers to be the worst. I mean its few mins of nonsense for each & every piece of content they have. In this #creative era, they seemed to have hired bunch of outdated folks! Need to improve a lot!

  • czarleehall
    Charlton Hardick (@czarleehall) reported

    Not sure if being a Karen will work as I'm not very good at it, but please @PrimeVideo, I've been waiting a week for this (and so have many other people).

  • yerihanmang
    alex⁷ (@yerihanmang) reported

    @Edigador @thewildsonprime @PrimeVideo If you are going to add in 8 male characters the following season, your show should not be marketed as a tv show with a full female cast. It isn’t an issue with the viewers, it’s an issue with whoever marketed it. Viewers have a right to be upset.

  • Brock03449978
    Brock (@Brock03449978) reported

    @PrimeVideo 1. Tom Holland 2. Andre Garfield he is 2 because I like Holland better 3. Toby Maguire worst by far in my opinion

  • eatwell_phil
    Phil Eatwell (@eatwell_phil) reported

    @Bish301 Keep the faith, @AmazonUK @PrimeVideo won't want a disappointing ending to a years work/filming lol.

  • ThomasD21642712
    Thomas Dukes (@ThomasD21642712) reported

    @PrimeVideo Can't watch, says I'm suing a VPN. Am not. What if I was, you have a problem with me protecting my ID/security? Fix it now!! No warning when I file suit like you gave me preventing me from the service I paid for!

  • Real_Cazbarr
    𝓒𝓐𝓩𝓑𝓐𝓡𝓡🌹 🎗️👩‍🦼🦻 (@Real_Cazbarr) reported

    Is anyone having issues with @PrimeVideo via @skytv app? Mine keeps stopping and loading. Getting really frustrated with it.

Check Current Status