Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 8
Denver, CO 7
Brisbane, QLD 5
Chicago, IL 5
Atlanta, GA 5
Orlando, FL 5
Los Angeles, CA 5
Tampa, FL 4
Dallas, TX 4
Ashburn, VA 4
Seattle, WA 3
Mumbai, MH 3
Indianapolis, IN 3
Palmyra, VA 3
Buena Park, CA 3
Nottingham, England 3
San Antonio, TX 3
Montréal, QC 3
Winston-Salem, NC 3
Minneapolis, MN 3
Phoenix, AZ 3
London, England 3
Marietta, GA 2
Lexington, KY 2
Torrington, CT 2
New Oxford, PA 2
Spokane, WA 2
Jacksonville, FL 2
Austin, TX 2
San Francisco, CA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • kitkat_5470 Kathy (@kitkat_5470) reported

    @PrimeVideo the new home platform on the Fire stick app is awful...disappointed

  • Extraterrstr3 extraterrestre (@Extraterrstr3) reported

    Type "Tuck" in search if you don't find movie in Amazon Prime. it say's not available in your country error! #PrimeVideo #TuckJagadishOnPrime #TuckJagdish

  • BeauxJacc Here Go YoDolla (@BeauxJacc) reported

    @MsxZStrawberry @PrimeVideo @betplus fix it!

  • JoshCambron8 Josh Cambron (@JoshCambron8) reported

    @PrimeVideo Whichever does the absolute worst at the box office

  • bourdais_samuel Samuel Bourdais (@bourdais_samuel) reported

    @PrimeVideo @StarTrek Quality for Star Trek Physical Support.👍.......

  • lee_villette Lee must tweet more 💙💙 (@lee_villette) reported

    @PrimeVideo first of all I have buffering problems now you won’t take payment. bravo what a wonderful service you give …. NOT 😡😡😡😡

  • Balaji504 Balu The Boss (@Balaji504) reported

    @Sowmya_chinnu_ @PrimeVideo Sis i didn't get any kind of issue, just Finished the movie

  • Tuker0210 Zippersnuff (@Tuker0210) reported

    @Sawyer68 @Marsupial_Gamer @PrimeVideo Problem?

  • jeffwillow5 jeff willow (@jeffwillow5) reported

    @fatmaorgana @TankVi @PrimeVideo 9-5 would work

  • JeffBaums Jbaums (@JeffBaums) reported

    @irenaissancemnq @kriserickson204 @PrimeVideo They did a Ghostbusters. It was beyond awful. And there was a female terminator character. She was well done IMO.

  • Lady_Bear_26 Kate (@Lady_Bear_26) reported

    How bad is @PrimeVideo Customer Service? I ended my 3rd email to them today with: "Please just help me like a regular human being and not an Android sent by Jeff Bezos with the sole purpose of making me go insane."

  • NotacomedianYET Hudson (@NotacomedianYET) reported

    @Sawyer68 @Marsupial_Gamer @PrimeVideo Not a problem bring on the muscle women

  • Riyadhs Riyadh S (@Riyadhs) reported

    @AmazonHelp @itz_me_safal When will you fix the search issue in your platform. Fed up with @PrimeVideoIN search engine so using google to find the required content. Why dont you formally integrate google search in primevideo search #justathought

  • fatih10483594 fatih (@fatih10483594) reported

    @atletienglish @PrimeVideo help help help atm token

  • RBalvinde BalvindeR (@RBalvinde) reported

    @JioCare problem of activating my primevideo for which I pay still persisists. As the entitlement code that you took 10 long to send me, is activated, as per Amazon, in not my name but someone called Aayan! Send me the correct code or rectify it soon. I m exhausted

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