Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 8 |
| Madrid, Comunidad de Madrid | 7 |
| Pune, MH | 7 |
| Chennai, TN | 6 |
| Hyderabad, TG | 6 |
| Seattle, WA | 4 |
| Melbourne, VIC | 4 |
| Mumbai, MH | 3 |
| Minneapolis, MN | 3 |
| Atlanta, GA | 3 |
| Los Angeles, CA | 3 |
| Miami, FL | 3 |
| Valencia, Comunitat Valenciana | 3 |
| New Delhi, NCT | 3 |
| Vancouver, BC | 3 |
| Toronto, ON | 2 |
| Milwaukee, WI | 2 |
| Edinburgh, Scotland | 2 |
| Manchester, England | 2 |
| San Diego, CA | 2 |
| Nashville, TN | 2 |
| New York City, NY | 2 |
| Frederick, MD | 2 |
| Paris, Île-de-France | 2 |
| Dallas, TX | 2 |
| San Antonio, TX | 2 |
| Chicago, IL | 2 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
| Lansdale, PA | 2 |
| Calgary, AB | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Rogers
(@KevHodge96) reported
@PrimeVideo picture quality is awful 👎
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Tobias Hoppenthaler
(@hot33331) reported
Parents, don’t install YouTube for kids on your kids’ devices! The quality of the videos is mostly poor and/or full of product placement. Go for @disneyplus @netflix @PrimeVideo and set age limits.
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michael smith
(@Miketherogue) reported
@shakerite66 @PrimeVideo Haha yeah! Sooo many people had broadband issues watching the crap presenters...
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Martin Blackman
(@mpblackman1) reported
@deGourlay @PrimeVideo @amazon I'm watching it on an amazon fire hd tablet, and it's awful!
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Humanity Logics 🏹
(@HumanityLogics) reported
@netflix @PrimeVideo :( Consumer-Producer problem; Consumer sitting Idle, waiting for more to be produced.
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Steve Fletcher
(@Mcsammerman) reported
Here’s to hoping @PrimeVideo works and streams the football without issue. Hopeful but doubtful. #NEWLIV #AmazonPrime
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foz.
(@fosterblockley) reported
@PrimeVideo your quality is **** for the football give it back to @SkyFootball
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Peter
(@deGourlay) reported
Does anyone know why @PrimeVideo on @Amazon is so poor quality on the TV via firestick when it is perfect on the laptop using the same WiFI?
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fergie
(@fergieisgod7) reported
@PrimeVideo is better than @SkySportsPL, better analysis, better picture quality and all round better broadcast #unpopularopinion
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ScreamingSoup
(@ScreamingSoup1) reported
@IsaiahPlummer3 @MikeJudge @PrimeVideo We have an issue or two of the comic, but haven't seen the toon yet. Remember ads for that in TV Guide!
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loftycheesecake
(@rileybrewer1) reported
@deGourlay @PrimeVideo @amazon Had a problem with our Firestick kept on glitching, brought a new one seems ok.
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kimberley
(@kimberleymannx) reported
@PrimeVideo hello @PrimeVideo i was wondering if you could help me, i accidentally logged out of my account today and cannot remember the email address to get back in ?
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olajumoke Omotade
(@lekzzy23) reported
@DramaSpoiler @PrimeVideo Me too. Having problems
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Kelly Smith
(@kellysm80) reported
Would you like to fix you stream @primevideouk it’s pretty **** #PrimeVideo #NEWLIV
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Simon Parkes
(@ParkesSimon) reported
@deGourlay @PrimeVideo @amazon In that case maybe the fire stick can’t handle the amount of data your WiFi is supplying. Or it is a data setting on your TV. Btw. I’m making this up as I go along, standard procedure when I have tech problems at home ;)
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