Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Denver, CO 8
New York City, NY 8
Los Angeles, CA 7
Ashburn, VA 6
Atlanta, GA 6
Chicago, IL 5
Orlando, FL 5
Bengaluru, KA 4
Guadalajara, JAL 4
Brisbane, QLD 4
Minneapolis, MN 4
Phoenix, AZ 4
Tampa, FL 4
Endicott, NY 3
Derby, England 3
Fairfield, CA 3
Jacksonville, FL 3
Wandsworth, England 3
Mumbai, MH 3
Indianapolis, IN 3
Palmyra, VA 3
Nottingham, England 3
Dallas, TX 3
San Antonio, TX 3
Montréal, QC 3
Winston-Salem, NC 3
Birmingham, AL 2
Fort Worth, TX 2
Cincinnati, OH 2
San Diego, CA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Louisewheeze11 Louise Baldwin (@Louisewheeze11) reported

    @RunnerMike75 @PrimeVideo @primevideo I'm NOT trying to watch any sports but I too am getting error code 6085!! Very annoying!

  • spireite72 Wayne Whitehead (@spireite72) reported

    @RunnerMike75 @PrimeVideo Same error here on an LG TV not watched anything just went to put prime on and won’t let you on the app just getting the code couldn’t care less about the match.

  • SlapARacist84 VeganDrip (@SlapARacist84) reported

    @PrimeVideo maybe think twice about sending me emails about what I should watch when your service is down because of your stupid *** servers

  • Jbuzzdc (🤚 5 👁) (@Jbuzzdc) reported

    @PrimeVideo Well maybe I’d watch if you’d fix the error message that everyone in the world is seeing on their smart TV’s, dammit! (Please, thank you)

  • burny1 burny1 (@burny1) reported

    @PrimeVideo when will the error 6085 be sorted? Not able to watch anything!

  • HarleyQuinnsMrJ HarleyQuinnsMrJ from YouTube (@HarleyQuinnsMrJ) reported

    @TyrsApprentice @PrimeVideo Mine came back too, guess a glitch in the matrix

  • RobT_916 Rob (@RobT_916) reported

    @PrimeVideo What the heck is going on? What is error code 6085 and when will it be resolved????

  • Teapot_in_Orbit Travis B. (@Teapot_in_Orbit) reported

    @PrimeVideo @sophialillis @Paul_Bettany If I'm being honest, my first impression from the clip was that Ricky Gervais and Stephen Merchant had had a fair amount of work done.

  • daveycav9 David Cavagin (@daveycav9) reported

    @IsaacHayden65 @PrimeVideo Stream has been awful

  • trev2talk_tc Trev (@trev2talk_tc) reported

    @lowery1803 @AmazonUK @PrimeVideo had no problems here

  • Konsi2tent Brook Legends🇵🇦🇭🇹 (@Konsi2tent) reported

    @PrimeVideo you guys making too much money for me not to be watching videos due to this 6085 error code.. what’s going on?

  • tonyyoullday Tony (@tonyyoullday) reported

    @primevideosport @PrimeVideo have you sorted the problem. You will be hoping customers direct debts don't have error code 6085 on payment day

  • USA4Freedom4All Fiscal Conservative (@USA4Freedom4All) reported

    @stokhosUrsus @PrimeVideo @Roku Android is and one tv just started to work

  • CountessKStoo Kreeestalyn (@CountessKStoo) reported

    @AmazonHelp @PrimeVideo What is error code 6085?! I’m referred to your Amazon help website but there is no information. Please shed some light on this mystery error. #help

  • USA4Freedom4All Fiscal Conservative (@USA4Freedom4All) reported

    @stokhosUrsus @PrimeVideo @Roku Maybe they are starting to fix the issue.

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