Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Denver, CO | 7 |
| Atlanta, GA | 5 |
| Orlando, FL | 5 |
| Los Angeles, CA | 5 |
| Buena Park, CA | 4 |
| Brisbane, QLD | 4 |
| Dallas, TX | 4 |
| Chicago, IL | 4 |
| Phoenix, AZ | 4 |
| Ashburn, VA | 4 |
| Palmyra, VA | 3 |
| Nottingham, England | 3 |
| San Antonio, TX | 3 |
| Montréal, QC | 3 |
| Tampa, FL | 3 |
| Winston-Salem, NC | 3 |
| New York City, NY | 3 |
| Minneapolis, MN | 3 |
| Seattle, WA | 3 |
| London, England | 3 |
| New Oxford, PA | 2 |
| Mumbai, MH | 2 |
| Spokane, WA | 2 |
| Jacksonville, FL | 2 |
| Austin, TX | 2 |
| San Francisco, CA | 2 |
| Abbotsford, BC | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Bengaluru, KA | 2 |
| Clearwater, FL | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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John A
(@john_a_777) reported
@PrimeVideo On Sep 2nd, honor J.R.R. Tolkien and stand united with fellow fans worldwide by cancelling your Amazon Prime account and saying NO to the woke cultural appropriation of his entire life's work. #Tolkien #LOTRROP #TheRingsOfPower
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Tim Bolton 🐿 | 🏹 Ranatuor of Laurelin 🗡(He/Him)
(@timboltonuk) reported
@mixmckenzie @PrimeVideo You have issues don't you? Poor snowflake.
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omarzak
(@omarzak) reported
@chaffelson @PrimeVideo @netflix We subscribe to Paramount+ through Prime. The worst. Trying to find the show we are watching on the Roku app is difficult. Searching star trek returns every property they've ever made instead of the show I was watching. "Play next episode" often continues the previous credits.
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Andre
(@Dre_AFC) reported
@iamkoshiek @disneyplus Finding Nemo was meant to be a runtime of 1h30min, but it changed into “The Never Ending Story” cause it’s been buffering so much. I changed to @PrimeVideo and tested Invincible with no issues. Disney shoulda paid us to download their kak app.
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Pravin
(@prav_h) reported
@PrimeVideo my prime on Samsung TV crashes every time and just doesn’t load up can you advise me on how to fix it please
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Kelly Szentgyorgyi
(@antipodal) reported
@hulu_support Hello. Just finished talking with Abigail, who kept insisting that there was no help for me to connect with Hulu, because I use a #VPN connection. I connect just fine with @paramountplus & @PrimeVideo. Que sera, Que sera, I guess.
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Gio🍪
(@giovannigatti_) reported
@hsmjohnston4000 @PrimeVideo Your close mind clearly doesn’t allow you to understand one simple thing. Here, let me help you. “adaptation noun plural adaptations [count] : something that is adapted especially : a movie, book, play, etc., that is changed so that it can be presented in another form”.
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John A
(@john_a_777) reported
@PrimeVideo On Sep 2nd, honor J.R.R. Tolkien and stand united with fellow fans worldwide by cancelling your Amazon Prime account and saying NO to the woke cultural appropriation of his entire life's work. #Tolkien #LOTRROP #TheRingsOfPower
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アレックス 🐝↺🍯
(@sambart93) reported
@PrimeVideo @LOTRonPrime Why's the quality of the pic so bad again? 😭😭😭😭
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McLovin
(@_McLovinForReal) reported
@NFLonPrime @michaelsmith @PrimeVideo Ever since that disgusting His & Hers thing with that awful Jamelle, I lost all respect for the man. No thank you. I'll watch something else.
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Felix
(@Felix09Wa) reported
@PrimeVideo @LOTRonPrime The mistrust between dwarves and elves didnt originate in the opening of the hobbit with tranduil denying help? Cause here there is also mistrust and this is before this right?
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Pervis Strockweiler
(@strockweiler) reported
@PrimeVideo @thirteenlives There wasn’t enough diversity in this movie. Although I loved the movie and the cast, frankly, I was distracted and upset throughout with the lack of BIPOC representation. Why can’t a character be non-binary? No trans people helped save the kids? Come on. Do. The. Work.
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Nitin
(@Nitinshrivasta4) reported
@PrimeVideo I am not getting notifications to verify device. Most importantly you are unable to provide custome service due to frequent technical issues to talk to agent.
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Omen121
(@omen121) reported
Hi @PrimeVideo and @Shudder_UK - I’m constantly getting an error message when I try to access my Shudder subscription through the Amazon app on my Tv. Any idea what the issue might be or how to fix it please? Many thanks :)
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Neetu
(@Neetu30230698) reported
@PrimeVideo My Amazon account has been blocked I have contacted customer service sent emails but they don’t even respond. My login is my number 873303**01, My name Neetu Borde. Please help.