Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Asheville, NC | 2 |
| Sydney, NSW | 4 |
| Modesto, CA | 1 |
| Washington Court House, OH | 1 |
| Plainfield, IN | 1 |
| Kansas City, MO | 1 |
| Atlanta, GA | 5 |
| Owensboro, KY | 1 |
| St. Petersburg, FL | 1 |
| West Palm Beach, FL | 1 |
| Belleville, IL | 2 |
| Dallas, TX | 4 |
| Sooke, BC | 1 |
| Orchies, Hauts-de-France | 1 |
| Albuquerque, NM | 1 |
| Tivoli, NY | 1 |
| San Jose, CA | 5 |
| Virginia Beach, VA | 1 |
| Denver, CO | 5 |
| Sweetwater, TN | 1 |
| Hoddesdon, England | 1 |
| Austin, TX | 4 |
| Lucknow, UP | 2 |
| Grande Prairie, AB | 1 |
| Auray, Brittany | 1 |
| Charlotte, NC | 2 |
| Belleville, NJ | 1 |
| Toronto, ON | 1 |
| Canyon Lake, TX | 1 |
| London, England | 6 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Katsby (@sammkatz) reported@PrimeVideo please fix audio on Yankee game. It’s eerily quiet.
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NextGen (@NextGenReplacer) reported@NigeYC @PrimeVideo Which might fix the broken player issue, though I have not tried that personally
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Ozan (@cemshid) reportedDear @PrimeVideo, not having a black & white logo animation at the start of Spiderman-Noir (bw version) is not acceptable. please fix. thank you.
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🇺🇸Timothy Allard 🏳️🌈 (@tallard24) reported@Bgordo92 @NASCAR @PrimeVideo So in other words your tv sucks or your internet sucks. Not NASCAR’s fault. Your problem but blame NASCAR it easier. Amazon works great!!!
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M@ (@Electronikrr) reported@MattBianco91 @PrimeVideo I’m getting the opposite problem it won’t let me watch in color
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All Hail Kyle Busch (@ScorchinSuns) reported@ScottDavid45 @GarrettSmithley @PrimeVideo That’s called your dial up internet needs an update. I was watching the race in 4k. No issues.
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irie_ (@irie_inc) reported@PrimeVideo Multi billion company and doesn’t have a ******* quality control department. Fix the damn color option.
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KiteSmiter (@KiteSmiter) reported@PrimeVideo whatever update happened with the app with the live TV tab, it’s impossible to scroll past it to the other apps like Apple , paramount, just gets stuck on live tv and you must quit the app and search the show you want instead. Just FYI but pls fix thanks
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Pranav🚀 (@pranavdotexe) reported@rajni_ashvarya @PrimeVideo This is interesting. Would something like Watch Now Pay Later (single click to play but billed monthly/annually) solve for you or the core issue will still remain?
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PK (@patrickstarr42) reported@Bgordo92 @NASCAR @PrimeVideo Prime never buffered for me or had audio issue once. Including the pre race and over hour of post race so far. May want to check our internet connection
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Dale (@daleando86) reported@111O1O1O11O @PrimeVideo I know what Noir means you flump I just want the option thats available to work?! Surrounded by idiots here...sooner these aliens come the better
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The Duke of Yampertown (@TheDukeofYamper) reported@familybaptisttn @NASCAR @PrimeVideo Sound like your connection I had 0 issues
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Shawn Carson (@SCarson53) reported@Bgordo92 @NASCAR @PrimeVideo Get rid of the dollar store Internet and you wouldn’t have any of those issues.
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TheRealJDK (@4RealJDK) reported@PrimeVideo @NASCAR Any chance you guys could work on putting up last year's prime races on YouTube or prime video in Canada ? Can't seem to find them anywhere
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Dustin Wendel (@DustinWendel1) reported@Bgordo92 @NASCAR @PrimeVideo Sounds like a problem on your end. I started watching after it started and was able to pause never lost audio nothing.