Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Phoenix, AZ | 7 |
| Los Angeles, CA | 7 |
| Ashburn, VA | 5 |
| Atlanta, GA | 5 |
| Chicago, IL | 4 |
| Portland, OR | 3 |
| London, England | 3 |
| Orlando, FL | 3 |
| Miami, FL | 3 |
| Minneapolis, MN | 3 |
| Brisbane, QLD | 3 |
| Buena Park, CA | 3 |
| Guadalajara, JAL | 2 |
| Bengaluru, KA | 2 |
| Berlin, Land Berlin | 2 |
| Ocala, FL | 2 |
| Denver, CO | 2 |
| Madison, WI | 2 |
| Napa, CA | 2 |
| Perth, WA | 2 |
| Omaha, NE | 2 |
| Dallas, TX | 2 |
| Vancouver, BC | 2 |
| Seattle, WA | 2 |
| Needham, MA | 2 |
| Houston, TX | 2 |
| Motril, Andalucía | 2 |
| West Palm Beach, FL | 1 |
| Cumming, GA | 1 |
| Hartford, CT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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DeFaithful One
(@100west93rd) reported
@PrimeVideo @heidiklum You got problems
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🫶🏼Sarah ‘Hope Is Everything’ Dalton🫶🏼
(@FeralMother44) reported
@MikScarlet @PrimeVideo We binge watched last weekend - don’t blink or your’ll miss something, as there’s an awful lot going on! Only criticism was a stretch at 8 episodes! #TheDevilsHour
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Amit Jain
(@amitjain5) reported
There are some great inspiring movies/shows that I want my kids to watch but I cant, just because of that 1 scene of obscene. There is a need of a feature to select and mark that 1 scene cut and push the content to my family to watch. Need help @PrimeVideo @netflix @DisneyPlusHS
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Jason Neptune
(@SobrietyCM) reported
@PrimeVideo Pretty much looks about as terrible as possible. But of course, when they lose money, they will blame us. And then continue on making the same crap.
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hannah🌷💌
(@harrysamor) reported
can I have tickets to the my policeman premiere in LA @PrimeVideo @AmazonStudios pls I’m off work soon :D
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Yogi Andley
(@YoginderAndley) reported
@PrimeVideo Sound quality of US & British movies & serials is too bad to be watchable . Please review to see if something can be done about this issue
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vishwa
(@vishwa999666) reported
@PrimeVideo @amazonIN my Amazon prime membership has been removed and I was using it from past 7 years and it was auto renewal option and when I called customer care they said it’s technical issue we cannot help now should we trust you guys or not I need escalation matrix @
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Chaitanya
(@c_nachawane) reported
The worst experience of @PrimeVideo for reset password no customer support available and account is blocked . My monthly subscription is still active . @JeffBezos. I need my account back.
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Ella✨ // #SaveFateTheWinxSaga
(@r_flamess) reported
@ljttlewolff @PrimeVideo PLEASE help us #SaveFateTheWinxSaga
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Daryl FromTownStreet
(@DarylFromTown) reported
@PrimeVideo @HSHQ @Harry_Styles I want to save up for a BMW E39, I would be glad who can help Requires about 0.3 BTC BTC wallet: bc1qwtynujqsxwgs6x3k7eg3t8fc20g557gntrccjy ETH wallet 1: 0xA8cB888c6D2C4DE390fe6A149162fD59E0415F74 ETH wallet 2: 0xFc46307F7Ab79EA4D02AdaDe8147Fb1c7bb10827
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LouHaz²⁸ || On My Vigilante **** Again 🌌🔥
(@Matildarryhs3) reported
Does anyone know at what time is #MyPoliceman releasing tomorrow on @PrimeVideo ??? Need help!!!! #HarryStyles
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LouHaz²⁸ || On My Vigilante **** Again 🌌🔥
(@Matildarryhs3) reported
Does anyone know at what time is #MyPoliceman releasing day after tomorrow on 4th Nov on @PrimeVideo ???? NEED HELP!!!!! #HarryStyles
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خواهرِ جودی ابوت
(@alipanahhse) reported
@PrimeVideo @MsIsisKing @withloveonprime How will you help the Iranian people? The regime who you allowed at your United Nations is actively sentencing Iranians to death for peaceful protests. This illegal regime needs to be held accountable for all their human rights violations. Kick them out! #MahsaAmini
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Joshua McGrath
(@josh69530) reported
@PrimeVideo Terrible.
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Prof. James Hetherington
(@jamespjh) reported
@PrimeVideo your vpn detection is false positive on UK #ofnl so we can’t watch anything. Please fix. New bug, ok a couple days ago. #peripheral
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