Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 11
Los Angeles, CA 8
Atlanta, GA 8
Portland, OR 6
Minneapolis, MN 5
Houston, TX 5
London, England 4
Perth, WA 4
Omaha, NE 4
Orlando, FL 4
Miami, FL 4
Brisbane, QLD 4
Denver, CO 4
Chicago, IL 4
Sydney, NSW 4
Kansas City, MO 3
Dallas, TX 3
Birmingham, AL 3
Buena Park, CA 3
Seattle, WA 3
Ashburn, VA 3
New York City, NY 3
Madison, WI 2
Hyderabad, TG 2
Napa, CA 2
St. Louis, MO 2
Vancouver, BC 2
Boise, ID 2
Rockledge, FL 2
Needham, MA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • gorey_john John Gorey 🔥 (@gorey_john) reported

    Anyone else finding the @PrimeVideo feed of the @autumnnations series really poor..? The feed is very sketchy and we’ve got 1gb fibre broadband… are their servers struggling?? Not a good look for their @awscloud business! 👀

  • Bharath__15 ROLEX (@Bharath__15) reported

    @balasfc3 @PrimeVideo @Suriya_offl Sir i need to college fees can u plzz help me by sending some money plzz sir 🙏🙏🙏

  • crypto_ie CryptoSyndicate (@crypto_ie) reported

    How come the picture quality on @virginmedia for the #IREvFIJI match is rubbish compared to @PrimeVideo. Hope we get more quality #rugby from prime... And virgin up their game! #coybig 🇮🇪

  • ChrisRMorrish Ty Grezzo 🇮🇹🇮🇹🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ChrisRMorrish) reported

    @swalesmetroprof @PrimeVideo Watching the Ireland game, no issues at all.

  • andycaitens Andrew 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@andycaitens) reported

    @PrimeVideo Can someone please fix Wayne Barnes's mic at half time? #FRAvRSA

  • TinaMarie_WOF TeenaMareeah (@TinaMarie_WOF) reported

    @IWashington @PrimeVideo @KyrieIrving It’s amazing, the devil has showed y’all all his tricks, like how to cry wolf and y’all come running, but y’all still fall for it. Whenever “they” don’t want you to be informed, they label the informant a hater, a trouble maker, an anti… SMDH. Wake up ppl!

  • lairdpatterson Stuart Patterson (@lairdpatterson) reported

    Anybody else having problems with the rugby freezing on @PrimeVideo or is it just my @amazon fire stick generally being shite?

  • A_D_Jones Alex Jones (@A_D_Jones) reported

    Is the #FRAvRSA game on #PrimeVideo being broadcast on long wave radio?! Sound quality is appalling. #ANS

  • plbodine Paul Bodine 🇺🇦🇨🇦 (@plbodine) reported

    @ThePeripheralPV @PrimeVideo [SPOILER ahead] Going to be interesting to see how Dr. Nuland is affected by her peripheral having its neck broken, if that’s shown. She’ll probably be trying to hide the true extent of the trauma to her real self.

  • davidalandy Dave Landy (@davidalandy) reported

    @PrimeVideo I am having an issue with your app on Roku whereby I do not see my Watchlist anymore. Also can't even find movies that I know are on your app. Tried system restart and reinstalling the Prime Video channel to no avail.

  • lizpengelly Liz Pengelly (@lizpengelly) reported

    Trying to watch #ENGvJPN but shocking coverage on @PrimeVideo Constantly buffering but my internet is fine on all other gadgets. Anyone else having problems?

  • Orobosa_Ikp Orobosa Ikponmwen 🎬 (@Orobosa_Ikp) reported

    @BiodunStephenO @PrimeVideo I want to work with you so bad 😭😭😭

  • Inspiredbylogih Inspiredbylogic (@Inspiredbylogih) reported

    @Lakers Someone fix this on NBA league pass @NBA , why am I getting “commercial break in progress” for 30 mins now? @PrimeVideo

  • P0rkch0ps69 Pork Chops (@P0rkch0ps69) reported

    @a_costelad @PrimeVideo Absolute fecking eeejuts! Same problem happened to me 3 hrs later. They could have edited it out!

  • jgoffshore James Green (@jgoffshore) reported

    @tedloukes @SuperSportTV I can just about hear him. Would help a lot if the commentators would shut up while he’s talking though. But it’s no better on @PrimeVideo either.

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