Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 8
Madrid, Comunidad de Madrid 7
Chennai, TN 6
Hyderabad, TG 6
Pune, MH 6
Atlanta, GA 4
Seattle, WA 4
Melbourne, VIC 4
Los Angeles, CA 3
Saint Augustine, FL 3
Mumbai, MH 3
Minneapolis, MN 3
Miami, FL 3
Valencia, Comunitat Valenciana 3
New Delhi, NCT 3
Vancouver, BC 3
Barcelona, Catalunya 2
Memphis, TN 2
Indianapolis, IN 2
Ashburn, VA 2
Roseville, CA 2
Wake Forest, NC 2
Toronto, ON 2
Milwaukee, WI 2
Edinburgh, Scotland 2
Manchester, England 2
San Diego, CA 2
Nashville, TN 2
Frederick, MD 2
Paris, Île-de-France 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • nora_natish Vonora Natish (@nora_natish) reported

    @hala_thehustler @PrimeVideo @AmazonFashion You betta work! I can’t wait to watch the show this weekend!

  • BenLeslie1 Ben Leslie (BLUE TICK) (@BenLeslie1) reported

    @TimeToBond007 @PrimeVideo I started watching TND on there a few weeks ago & turned it off due to the poor quality. I watched it from my Blu Ray box set instead.

  • adamrowsey Adam Rowsey (@adamrowsey) reported

    @amazonmusic @kanebrown @PrimeVideo This update is awful. It's made the service worthless and has taken away a major reason to subscribe to Prime.

  • AzJaxLars 🌳 ꪑꫀꪻꪖꪶ & ꫝꪮ᥅᥅ꪮ᥅ ɹoɹɹoH ⅋ lɐʇǝW (@AzJaxLars) reported

    @amazonmusic @kanebrown @PrimeVideo One of the worst decisions ever made by a company only 2nd to apples U2 fiasco. Fix the update as my Alexa is now redundant as my kids won’t use it because they don’t want to wait 40mins while it shuffles loads of rubbish before playing the song you wanted. Absolute 💩

  • getpaidwrite Get Paid Writing (@getpaidwrite) reported

    @PrimeVideo I don't know, but the worst ones are all on Prime...

  • DarkHelmetRocks Dark Helmet (@DarkHelmetRocks) reported

    @therealme_honey @PrimeVideo It's the worst season of television I've ever seen. And you're right, about everything. All they had to do was stick to the lore and they couldn't even get that part right

  • eander2 EricAnderson (@eander2) reported

    @AmazonHelp It was US #primevideo account. After receiving no help from #AmazonPrimeVideo I cancelled the account I opened a new one but will no longer risk my money purchasing streaming vehicle. Your customer service convinced me it's a thinly veiled scam.

  • c_ramzzz Corbin (@c_ramzzz) reported

    @hulu fix your live streaming service. By far the worst I’ve ever dealt with. Constantly freezing and behind. @PrimeVideo doesn’t have this issue and I pay significantly less per month for it. What’s the deal?

  • MANOJSRD2006 MANOJ BHARDWAJ (@MANOJSRD2006) reported

    @PrimeVideo hello , I had purchased the yearly plan in March month, but suddenly it has stopped working . Could you please help to find out the root cause . Thanks

  • AdrienneBWhite1 A Person (@AdrienneBWhite1) reported

    @PrimeVideo Even though it was a terrible adaptation: Blade Runner

  • IWChiiww Ian W (@IWChiiww) reported

    **** this ****. I'm watching basketball over football now. Usually I choose between @PrimeVideo TNF and NBA, but **** that - If this is the trash quality the NFL puts out then I'm watching the NBA instead. ******* Pathetic.

  • Redheels6 Jade (@Redheels6) reported

    @PrimeVideo Come on their videos always have problems

  • LongJoanSilver ⚓️ ℑ’𝔪 𝔏𝔬𝔫𝔤 𝔍𝔬𝔞𝔫 𝔖𝔦𝔩𝔳𝔢𝔯 🏴‍☠️ (@LongJoanSilver) reported

    @rennystrawberry @QuickPaulsen @PrimeVideo True, you don’t have to be old - that was an error on my part. That’s not to say that she didn’t have other stuff to take care of, like her cosmetic, skincare and clothing line

  • CaptFriggan Friggan (@CaptFriggan) reported

    We were watching Scrubs on Prime, 1/2 way through season 4 it changed to rent or buy. What the hell is that? @PrimeVideo quality has really declined.

  • CrowsAndSmoke I Løve Snøw (@CrowsAndSmoke) reported

    @ThePeripheralPV @PrimeVideo I am so enjoying this! There is only one problem. Having to wait a whole week for the next episode 😩

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