Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 7
San Jose, CA 7
Minneapolis, MN 6
Atlanta, GA 6
Bengaluru, KA 5
Houston, TX 5
Denver, CO 4
Los Angeles, CA 4
Phoenix, AZ 4
Ashburn, VA 4
Vancouver, BC 4
New York City, NY 4
Las Vegas, NV 4
Indianapolis, IN 4
Seattle, WA 4
Melbourne, VIC 4
Tampa, FL 3
Frederick, MD 3
Portland, OR 3
Toronto, ON 3
Salt Lake City, UT 3
San Antonio, TX 3
Nashville, TN 3
Wake Forest, NC 3
Dallas, TX 3
Birmingham, AL 3
Peoria, AZ 3
San Diego, CA 2
Washington, D.C., DC 2
Evansville, IN 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • pozunderpalms Veterans For Trump (@pozunderpalms) reported

    @PrimeVideo The second day been trying to watch Night Sky Series with Sissy Spacek & J. K. Rollins! Closed Captioning works but video does not advance with captioning stays on same frame! WHY? Please Fix!

  • realnavsandhu xNFT nav (@realnavsandhu) reported

    @TwoBitDaVinci @PrimeVideo @welliver_titus Except the last season of it, was awful

  • KarlRaginhard ℂharles ☀️♥️ (@KarlRaginhard) reported

    @ladyballsmcgee @PrimeVideo The curse is broken..

  • JinxGod__ Sid Pillai (@JinxGod__) reported

    @avsfan00001 @GodOfWar1759 @PrimeVideo The actor who plays Reacher revealed it on Wednesday. It's Bad Luck and Trouble.

  • rainmc ♠️ THEE Rain - Frontier Psychiatrist (@rainmc) reported

    @PrimeVideo If you need help promoting Kids in the Hall, either the new seasons, or the Documentary, or even the original series, let me know.

  • ThinkinHashtag The Thinking Hat 🇮🇳 (@ThinkinHashtag) reported

    @unipam @PrimeVideo @TheViralFever So I started season 1 and then could navigate to season 2. Was a glitch maybe.

  • KritikaSareen1 Kritika Sareen (@KritikaSareen1) reported

    @PrimeVideo For some reason, Panchayat season 2 is not playing for me in the USA. Is that a known issue?

  • checheche225 Pacifist (@checheche225) reported

    @RKMINDIAN07 @PrimeVideo @amazonmusic Hello buddy. Sorry to reply to your tweet so suddenly. I had the same problem as yours, but once I changed the password of my Amazon accont, I had no problem logging in to any Amazon services. JMTC :)

  • dethalafan Raj (@dethalafan) reported

    I am paying 999 per year for Amazon prime membership why do I have to pay rent to watch a movie after paying Amazon prime membership. It's worst. I am using prime since 2017. Will stop it once it expires this year. @PrimeVideo @JeffBezos

  • handpatter Todd Delorme (@handpatter) reported

    @DaveSFoley @PrimeVideo I'd like to commend the general public on voting for quantity when quality was an option.

  • pozunderpalms Veterans For Trump (@pozunderpalms) reported

    @PrimeVideo Has the video problem with Night Sky staring Sissy Spacek & J.K. Rollins been resolved? Video freezing up??

  • jan_vermeersch Vermeersch Jan (@jan_vermeersch) reported

    @avsfan00001 @GodOfWar1759 @PrimeVideo Season 2 will be based on the book, Bad Luck and Trouble (jack reacher #11). They start filming this fall

  • CalamityDoll L ❥ (@CalamityDoll) reported

    @PrimeVideo having issues with my account, I’ve had to verify my payment every day this week despite it being the same card, and money in the account, it still keeps saying my account is suspended?

  • SolarWindWaste Loki (@SolarWindWaste) reported

    @PrimeVideo FIX THE VPN PROXY PROBLEM NOW!

  • KraftTea War is no fun anymore. (@KraftTea) reported

    @DaveSFoley @PrimeVideo That's awful, because... frankly, they didn't do a good job promoting you as opposed to other new shows.

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