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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sherwood, OR 1
San Jose, CA 3
Township of Evan, KS 9
Sacramento, CA 2
Kokomo, IN 1
Ellicott City, MD 1
Minneapolis, MN 4
Edinburgh, Scotland 2
Kingston, PA 1
Berlin, Berlin 1
League City, TX 2
Gallatin, TN 1
Hendersonville, NC 2
Montlouis-sur-Loire, Centre 1
Newington, CT 1
San Luis Obispo, CA 1
Oceanside, CA 1
Menlo Park, CA 1
Vancouver, BC 2
Kernersville, NC 1
Roseville, MN 2
Cocoa, FL 1
Asheville, NC 1
Lebanon, NJ 1
Mankato, MN 1
Tucson, AZ 3
Ottawa, ON 3
Dedham, MA 1
London, England 4
Melbourne, VIC 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • TrophyHusband48
    Johnny (@TrophyHusband48) reported

    @PrimeVideo @TheMasters @SportsonPrime Not working. Blank screen. Great job!

  • JMC9787
    Jeff 🔴⚫️🔴 (@JMC9787) reported

    Sound now works, but it freezes and buffers every few minutes and then the audio and video is not synced up. Have to pause and restart for it to sync. Until it freezes again. Fix your ******* **** @PrimeVideo I hate streaming services. When do we all just go back to cable?

  • BillsTVTalk
    Bill's TV Talk (@BillsTVTalk) reported

    @FrMiller @CoalHandRoy @PrimeVideo Ok well I was referring to entertainers. You curiously had problems with Ruffalo and Alec Baldwin. I’ve already spent too much time on this, I don’t care enough.

  • traveladdictnft
    Travel Addict NFT (@traveladdictnft) reported

    @intangible_eth @NBATopShot @PrimeVideo There is no hardware to copy. Just take any smartphone and set the video file to loop. That's the problem with public perception. Most people see these as video files and not NFT'S.

  • Fija101A
    Chidiebere (@Fija101A) reported

    @PrimeVideo She went from being d most positive to the worst now

  • demahesh1
    Mahesh Desai (@demahesh1) reported

    @SportsonPrime @amazon @PrimeVideo Worst customer service for prime membership

  • SantiMessi01
    SantiMessi10 (@SantiMessi01) reported

    @Yankees @PrimeVideo @SportsonPrime If Cam Schlittler is playing Imma crash out

  • sickaqua
    s | hbh spoilers ! (@sickaqua) reported

    @Limoreaukisses @PrimeVideo @AmazonMGMStudio meanwhile the other show no one asked for gets green lit without any problems #nooticing

  • spicyfoodisgood
    Theodore Streetsman (@spicyfoodisgood) reported

    @AmazonMGMStudio @PrimeVideo Glad there's finally justice but it's terrible that there's gonna be thousands of documentaries on this monster for the rest of time.

  • RetroGameGeeks
    Retro Game Geeks (@RetroGameGeeks) reported

    @amazon @PrimeVideo You have failed to send me a replacement item and are refusing to help refund the faulty item. I am about to contact the police and my bank to report theft and fraud. I suggest someone from the UK contact me before I start legal action against you. @AmazonHelp

  • TeleNostalgie80
    Tele Nostalgie (@TeleNostalgie80) reported

    @MattdUnkerque @PrimeVideoFR @PrimeVideo Terrible !

  • MadeOnChinatown
    Victor 🕊 (@MadeOnChinatown) reported

    Had to let my job know im doing zero work while im there cause ill be watching @TheBoysTV and @InvincibleHQ as soon as they drop at 2am on @PrimeVideo

  • m3mbranamucosa
    lestat calça de couro cinturinha baixa (@m3mbranamucosa) reported

    .@PrimeVideo where's Those About to Die s2 ?!?!?!??! go to work!

  • Nagteja7
    Nagesh (@Nagteja7) reported

    @puriiii___ @PrimeVideo Money aithe deng***** but service matram worst, idi varaku full hd 1080p ani vachedi ippudu high quality ani cheppi 480p lo movie chupistunadu.. vidi kante netflix better promice hd and tv unte 4k quality vastadi..

  • ArcherCat17
    ArcherCat (@ArcherCat17) reported

    @amazon @PrimeVideo your customer service reps are terrible

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