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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alicante, Valencia 1
Gif-sur-Yvette, Île-de-France 1
Valencia, Valencia 1
Wolfeboro, NH 1
Township of Evan, KS 1
Amiens, Hauts-de-France 1
Gaithersburg, MD 1
Veracruz, VER 1
Sète, Occitanie 1
DeWitt, MI 1
Betim, MG 1
Melbourne, VIC 2
Poplar, England 1
Lakeville, MN 1
Puebla, PUE 1
Challans, Pays de la Loire 1
Paris, Île-de-France 7
Palma, Balearic Islands 1
Bourges, Centre 1
Sunderland, England 1
Besançon, Bourgogne-Franche-Comté 1
Brest, Brittany 1
Aix-en-Provence, Provence-Alpes-Côte d'Azur 1
Chhindwāra, MP 1
Stoke-on-Trent, England 1
Brussels, Brussels Capital 1
Berlin, Berlin 1
Renningen, Baden-Württemberg 1
Reading, England 2
Juárez, CHH 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • dawn6884
    Dawnathon (@dawn6884) reported

    @PrimeVideo A lot can happen in 1 year. One minute you've got a new Star gate show in production. The next you have broken the trust of millions of fans #SavetheGate Save Star gate

  • lauraelizabethm
    Laura Elizabeth Mayes (@lauraelizabethm) reported

    Yo @PrimeVideo can you please fix the sound?? We can’t hear the announcers! @WNBA

  • CookseyDwa33980
    Dwaine "Wiz" Cooksey (@CookseyDwa33980) reported

    @LouisMMoran @IndianaFever @PrimeVideo The worst. But by design!

  • SaveStargate198
    Save Stargate (@SaveStargate198) reported

    @PrimeVideo Having trouble with my subscription - how can I get help please?

  • MeowSedai
    meow Sedai (@MeowSedai) reported

    @choplo2010 @PrimeVideo why would you comment on my comment ? do you want to help bring back the wheel of time?

  • AYMEL69
    AYMEL (@AYMEL69) reported

    @Hero_OfThe_Day @PrimeVideo have the worst broadcast teams.

  • 1ThingIsNeedful
    Paula T. Hradkowsky (@1ThingIsNeedful) reported

    @PrimeVideo Will you EVER fix your buggy fast forward and rewind freezes????!!!! I have paid for a technologically INFERIOR service.

  • Vojtak42
    Vojtak (@Vojtak42) reported

    @SaveStargate198 @PrimeVideo Let's troubleshoot. Did the issue happen coincidentally just after Amazon announced they canceled #GerosGate?

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @netizenno7 @PrimeVideo @netizenno7 We're sorry that you're not seeing the option to cancel and want to help. So we can best assist, please clarify which Amazon marketplace your account is associated with (.com, .uk etc.)? We're standing by! -Gayle

  • gingersgotgrace
    Caroline Cain (@gingersgotgrace) reported

    @amazon @PrimeVideo Professor T season 5 episode 3 and 4. You can not hear any dialogue. Music yes. But no audio when the characters are talking. I’m watching on the masterpiece app through prime video. Please help! @AmazonHelp

  • Sovann_Jahlee
    SJ (@Sovann_Jahlee) reported

    @blackgirlshitt @PrimeVideo Neither ain’t shot but love a south Asian themed premise with mostly south Asians being centered- broken clock right two times a day

  • TheRightBack
    The Right Back (@TheRightBack) reported

    Just started watching The Good Boy with the excellent Stephen Graham. Only problem is that you have to wade through 12 (yes 12) media company idents at the beginning of the film. Absolutely ridiculous. @PrimeVideo

  • jb510
    Jon Brown (@jb510) reported

    The Expanse was such a good show (even better books). Rewatching now... S1-4 on @SYFY were better. They kept the details in the books. @PrimeVideo screwed it up by trying to squeeze multiple books into 10 eps. SciFi doesn't work that way. YOU NEED THE STORY and the slow build.

  • juanch0___102
    Juan (@juanch0___102) reported

    I thought this game was on @PrimeVideo ?! Announcers glazing way too hard. Mystics putting in work too

  • BeingRealAf2U
    Lil Bro (@BeingRealAf2U) reported

    @PrimeVideo reacher season 4 has the worst villain of all time. The plot armor these chicks have is ridiculous

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