Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 5
London, England 5
Chicago, IL 5
Brisbane, QLD 4
Seattle, WA 4
Sydney, NSW 4
Dallas, TX 3
New York City, NY 3
Roanoke, VA 3
Charlotte, NC 3
Portland, OR 3
Irving, TX 3
Orlando, FL 3
Delhi, NCT 3
Houston, TX 3
Leeds, England 3
Cypress, TX 2
Perth, WA 2
Oklahoma City, OK 2
St. Petersburg, FL 2
Salt Lake City, UT 2
Eugene, OR 2
Albuquerque, NM 2
Brookfield, WI 2
Las Vegas, NV 2
Kingston upon Hull, England 2
Phoenix, AZ 2
Sheffield, England 2
Dublin, Leinster 2
Bengaluru, KA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Pramila695 Pramila Shrivastava🇮🇳 (@Pramila695) reported from Rai, State of Haryāna

    @PrimeVideo some glitch in the app...error code 7136,appkeeps crashing... kindly help

  • ace_cool_an Anil Nair (@ace_cool_an) reported

    @PrimeVideo Two pieces of advice maybe you have already received 1) improve the quality of the thumbnail images, and 2) improve the quality of the trailers (the actual movie quality is way better) #PrimeVideo

  • dazzy099 Adi (@dazzy099) reported

    @filmfare What!!!! Success ???? For god sake the worst movie of all time, you guys should be ashamed of making such crap and here you are celebrating and trying to fool the people of India... #Gehraiyaan @PrimeVideo remove this crap movie ...

  • SnoFox Josh "Social Distancing" J (@SnoFox) reported

    Trying to watch the last of #LegendOfVoxMachina on @PrimeVideo ... Audio dropouts every 2 minutes. Funny how when a company with thousands of employees has a minor issue, it's unacceptable. But when my Plex server goes down, "I'm just a solo SRE running vendor software" ...

  • AGS99866357 AGS (@AGS99866357) reported

    @amazon @PrimeVideo @AmazonUK eventually found why charged £9.61. I had a US account. Given I am in UK a bit of a shock! Asked by UK customer services to call US on free call number. Specifically asked if this is also free to call from UK, oh yes I’m told, cost me £89, help?

  • tz_sachinsharma Airforce lover (@tz_sachinsharma) reported

    @PrimeVideo @PrimeVideoIN I am getting problems in subtitles on my Amazon prime account..... Hope it will be resolved soon.... #AmazonPrime #subtittleproblem

  • joswin35 goldenhomer35 (@joswin35) reported

    @PrimeVideo Poor girl is gonna eat herself to death. Awful message for young girls.

  • Artnexus8 ARTHORO (🚫💉) (@Artnexus8) reported

    @MetehanKonur @LOTRonPrime @PrimeVideo Tolkien is for them who respect his work.. and this sh... ist a insult to him

  • fairleft Be fair, be left. #FreeAssange (@fairleft) reported

    @PrimeVideo @VanityFair @LOTRonPrime The problem w these new versions isn't the diversity, it's the woke-osity, which viewers are starting to associate with lazy writing, lack of believability, and lots of whining in the dialogue.

  • Pazz_79 Michael J.B. パズ (@Pazz_79) reported

    Hey @PrimeVideo why some of your movies are in so bad quality?

  • sweetie_blade Victoriel Solarnight (@sweetie_blade) reported

    @hsmjohnston4000 @LOTRonPrime @PrimeVideo Of course! We respect everyone. It's just that here we are talking about a distortion of the canon, a deliberately terrible adaptation. They just **** the holy instead of creating their own!

  • Tweetingsly Tweet Tweet ❌ (@Tweetingsly) reported

    @PrimeVideo Notice that there's nothing about the quality of the show, just that the lead "is big". Who's your target. Will there be a series with a female lead and a video ad highlighting how big her tits are?

  • doggydaydreams DoggyDayDreams.nft (@doggydaydreams) reported

    Prime charges $$$ every month @PrimeVideo and rarely delivers anything new, and has a sub-standard back catalogue. @Tubi is free, has way more diverse catalogue of quality cultural entertainment, not Hollywood godshite. Recommended on Tubi > a thread

  • jrr6196 Joshua Richards (@jrr6196) reported

    @PrimeVideo Because you didn’t specify network vs premium channels, I will give two answers! Network tv: ER, “On the Beach,” the one where Mark Greene dies. Premium network: Six Feet Under, “Everyone’s Waiting,” the one where everyone dies. 🤔 Maybe I have issues.

  • airstation86 𝖆𝖎𝖗𝖘𝖙𝖆𝖙𝖎𝖔𝖓𝟖𝟔🈲 (@airstation86) reported

    @PrimeVideo This is a terrible idea.

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