1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Amazon Prime Video
  6. ❯
  7. Outage Map
Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

Less
More
Check Current Status

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hamilton, ON 1
Guwahati, AS 1
Ashburn, VA 4
Richelieu, Centre 1
Phoenix, AZ 4
Orlando, FL 5
Baton Rouge, LA 2
York, England 2
Ciudad Apodaca, NLE 1
Sterling Heights, MI 1
Jordan, NY 1
Ware, England 1
Santa Coloma de Gramenet, Catalonia 1
Goussainville, Centre 1
Greater Noida, UP 1
Birmingham, England 1
Fairport, NY 1
Toledo, OH 1
Halifax, NS 1
North Shields, England 1
Bad Oldesloe, Schleswig-Holstein 1
Achern, Baden-Württemberg 1
Neubrandenburg, Mecklenburg-Vorpommern 1
Appenweier, Baden-Württemberg 1
Berlin, Berlin 2
Chicago, IL 7
Denver, CO 8
Calgary, AB 1
Manchester, England 3
Seattle, WA 5
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • eMjAy_023
    MJ (@eMjAy_023) reported

    @PrimeVideo please fix multiview. What in the PIP is this?

  • youngestsexton
    Dave (@youngestsexton) reported

    @PrimeVideo Fix your subtitles!!!!!! How can you be so stupid that you set up a video with the wrong closed captioning?

  • BeatsByX_
    Xavier (@BeatsByX_) reported

    @amazon @PrimeVideo FIX ITTTTTT

  • Jkostvstheworld
    Jason K (@Jkostvstheworld) reported

    @PrimeVideo does a terrible job of broadcasting @NBA basketball literally every other outfit does it better.

  • JonasBadalic
    Jonas (@JonasBadalic) reported

    My 2008 motorola had better video quality than these @PrimeVideo @NBA streams

  • mrbcpa99
    mark4u (@mrbcpa99) reported

    @FrostyBias @PrimeVideo @nba. Worst broadcast ever. The visuals were bad. The announcers were bad. The halftime show was worse. Dirk is a HOF player not broadcaster

  • dnyy3y
    F*ck philoise actually (@dnyy3y) reported

    @PrimeVideo @AmazonMGMStudio @AmazonHelp whoever is in charge of casting fix this. Adapt books by poc for god's sake. It's the same seven shows circulating. I'm disappointed

  • Mike87549718
    Mike (@Mike87549718) reported

    @NBAonPrime @PrimeVideo Terrible picture quality blurry. Can’t even watch it!

  • jondavis343
    Jon D (@jondavis343) reported

    @mikethemiz @PrimeVideo pacing and editing is terrible

  • NavyCaptRet63XX
    Capt M J Singleton 🇺🇸 (@NavyCaptRet63XX) reported

    @PrimeVideo your #NBA broadcast is terrible technical difficulty for Lakers vs Rockets game.

  • funginho
    Icho ❁ (@funginho) reported

    The Knicks are *************** what the helly? Also why do we have British commentators on NBA playoffs? Fix IT Amazon @PrimeVideo it’s like having Americas commentary on EPL

  • 2KMVP
    Dani Rojas (@2KMVP) reported

    Ok @PrimeVideo get it together. NBA playoffs aren’t a time to fix glitches. Or are yall just trying to get us to use the “prime vision broadcast”?

  • vasanthkumar042
    Vasanth (@vasanthkumar042) reported

    This is the worst thing you've done @PrimeVideo

  • Birdgang_Eagle
    Eagles_Jackets25 (@Birdgang_Eagle) reported

    @Hendrick9Team @PrimeVideo I thought we would get clipped on that last lap crash

  • BKFOB1
    Frankie (@BKFOB1) reported

    @NBAonPrime @PrimeVideo Can you tell your terrible announcers to stop calling Mobley a "former Defensive Player of the Year"? He is the reigning Defensive Player of the Year. Not that hard to remember since he is the only one. #LetEmKnow

Check Current Status