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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Santa Coloma de Gramenet, Catalonia 1
Goussainville, Centre 1
Greater Noida, UP 1
Birmingham, England 1
Fairport, NY 1
Toledo, OH 1
Halifax, NS 1
North Shields, England 1
Bad Oldesloe, Schleswig-Holstein 1
Achern, Baden-Württemberg 1
Neubrandenburg, Mecklenburg-Vorpommern 1
Appenweier, Baden-Württemberg 1
Berlin, Berlin 2
Chicago, IL 7
Denver, CO 8
Calgary, AB 1
Manchester, England 3
Ashburn, VA 5
Seattle, WA 5
London, England 5
Northborough, MA 1
Mexico City, CDMX 1
Fort Collins, CO 1
Dallas, TX 4
Pearl River, NY 1
Orlando, FL 6
Rossland, BC 1
Swanscombe, England 1
Brandon, MS 1
Kėdainiai, Kaunas 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • CletusKasady69
    CletusKasady (@CletusKasady69) reported

    Considering they supposedly have a billionaire tech genius as their owner @PrimeVideo has the worst app and mobile app out their. It is slower than dog **** and always crashes

  • MomoKodopolis
    Momo Kodopolis (@MomoKodopolis) reported

    @PrimeVideo The Celtics–76ers broadcast commentary is way over the top tonight. Constant yelling on routine plays doesn’t match the moment and takes away from the game. Needs a more balanced playoff tone. Some of the worst commentators of the playoffs thus far.

  • cheekyem222
    cheeky ⋆‧°𓏲ּ𝄢 (@cheekyem222) reported

    @PopBase @PrimeVideo FIX THIS RIGHT NOW 😭😭😭😭

  • cosmichype2
    m.s painter (@cosmichype2) reported

    @PrimeVideo @AmazonMGMStudio oh was this after math terrible indeed so

  • Nagteja7
    Nagesh (@Nagteja7) reported

    @puriiii___ @PrimeVideo Money aithe deng***** but service matram worst, idi varaku full hd 1080p ani vachedi ippudu high quality ani cheppi 480p lo movie chupistunadu.. vidi kante netflix better promice hd and tv unte 4k quality vastadi..

  • f_curufinwe
    feanor (@f_curufinwe) reported

    @PrimeVideo wtf is your problem what kind of crazy ******* did this censored!!!!

  • ZeoVGM
    Zeo (@ZeoVGM) reported

    @themaddiep @PrimeVideo ****** up. Fix this mistake. #GenV

  • Tre_the_Menace
    Tre Beckett (@Tre_the_Menace) reported

    Gotta pay @PrimeVideo to watch the NBA and the stream is not working? What's going on man?

  • meeeyyy1
    HomeMey (@meeeyyy1) reported

    @PrimeVideo hey friend im having issues with not seeing the orlando game live right now what do i do

  • PTandGibbdawg
    PT and The Gibbdawg (@PTandGibbdawg) reported

    The worst basketball broadcast I’ve ever had to endure @PrimeVideo

  • RealTubButter
    TubButter (@RealTubButter) reported

    @PrimeVideo audio with prime vision works flawlessly. Standard audio is awful.

  • TyleLlomas
    Tyle Llomas (@TyleLlomas) reported

    This is the worst playoff viewing experience I’ve ever had @amazon @PrimeVideo If you care about your organization at all you’d buy back the streaming rights now @NBA

  • dennis3967
    KB24 (@dennis3967) reported

    @PrimeVideo the NBA games are unwatchable. Terrible quality!

  • RSchiltJr
    Sleeping Dalmatian (@RSchiltJr) reported

    @PrimeVideo @Crunchyroll why don't I have access to the new season of Re:Zero through my membership? I am very confused. Please help.

  • Fanify1
    Fanify (@Fanify1) reported

    Hey @PrimeVideo, fix it so I can watch games as easily as I can watch them when I dvr them or I'm gone. This experience sucks dog ****.

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