Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Portland, OR | 4 |
| Dallas, TX | 4 |
| Orlando, FL | 4 |
| Bengaluru, KA | 3 |
| Sacramento, CA | 3 |
| Chicago, IL | 3 |
| Minneapolis, MN | 3 |
| Miami, FL | 3 |
| Los Angeles, CA | 3 |
| Melbourne, VIC | 3 |
| Toronto, ON | 3 |
| Colorado Springs, CO | 2 |
| Napanee, ON | 2 |
| Nepean, ON | 2 |
| Ashburn, VA | 2 |
| Boston, MA | 2 |
| Greater Noida, UP | 2 |
| Peoria, AZ | 2 |
| Houston, TX | 2 |
| Denver, CO | 2 |
| Seattle, WA | 2 |
| Las Vegas, NV | 2 |
| Jacksonville, FL | 2 |
| London, England | 2 |
| Palm Coast, FL | 2 |
| San Antonio, TX | 2 |
| Glasgow, Scotland | 2 |
| College Station, TX | 2 |
| Irving, TX | 2 |
| Beijing, Beijing Shi | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Kingan
(@hardjerkinsteve) reported
@RFKracing Hope Cinnamon Toast Chris wins just because of the Sponcer. I can't watch it live though because @hbomax wants more money even though I ALREADY PAY FOR HBO MAX. If this was @PrimeVideo I would have this issue because they are not GREEDY
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General Neyland Jr.
(@LEROYnSKEETER) reported
Worst characters on @netflix @PrimeVideo @hulu ?
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Josh W Owens
(@Josh_W_Owens) reported
@KevinFowlerJr @Kenny_Wallace @PrimeVideo Well some providers don’t carry tnt…so…yeah they will. Why can’t they keep it on the same networks? I can’t even watch Xfinity races without streaming it from a site somewhere. CW app has no broadcast. It’s turning the same with all major sports not a NASCAR issue entirely.
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Dan2.0
(@Dan20207340) reported
@PBaird8127 @PrimeVideo @kayosports Yeah I’m not far off doing the same. We have Starlink so the buffering isn’t a big problem but the image quality is *********.
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Lewdog
(@Heyagarn) reported
@PrimeVideo Trying to watch the World Test Championship in Australia, rubbish quality (won’t buffer to HQ), now website won’t load! You take the cricket away from terrestrial subscription like Foxtel for a lesser service!
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Dickinson Bōlz
(@ohgoodcitizen) reported
I canceled @PrimeVideo. Been awful ever since they hired independent contractors to deliver ****. Go back to good employees like USPS or replace them with bots.
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NnnNnn
(@WhatsUpChocNut) reported
@netflix fix what @PrimeVideo broke with the WHEEL OF TIME. Please, we need a Season 4.
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Humberto A. Reaza Jr.
(@edmonddantes2) reported
@BrettForce1 @PrimeVideo You could have a 10,000 dll 4k tv and that would not help. Amazon Prime sends the signal with HDR on with no option how to turn it off.
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Habibullah Khan
(@Huk06) reported
@Uniquelovestv @AmanAna33708913 @PrimeVideo The general consensus is it’s a terrible show and it’s funny you ignored the other screen shots.
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Amazon Help
(@AmazonHelp) reported
@srikanthdo @amazon @PrimeVideo As mentioned, please help us with the exact information shared by our Account Specialist team? -Praveen
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the year of luigi 10th anniversary
(@lunchablescrack) reported
There’a a glitch on Amazon Prime where subtitles don’t turn on if a character speaks another language. The subtitles didn’t come on automatically in the second episode of Citadel. Have to turn them back off when the characters speak English again. @PrimeVideo @AmazonStudios
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Mat Wright - MASK, BOOST AND KEEP ON MASKING
(@matpVI) reported
Hey @PrimeVideo - trying to watch #CitadelOnPrime - the sound modulation is so awful it's unwatchable - can't understand a single word, and you do the same **** of making action scenes making us have to play with volume No, just no - do better
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Arjun krishna
(@arjunkris11) reported
What's wrong with my prime video?? I'm not able to stream in HD in my Nothing phone 1. Settings and everything is the best quality @PrimeVideoIN @PrimeVideo
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Aidan Goatley
(@MrAidanGoatley) reported
The 1980 film ‘The Island staring Michael Caine on now on @PrimeVideo I shall be tweeting about it as it’s regarded as awful but it’s written by the author of Jaws. How bad can it be?
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Carbon Copy Man
(@C6CopyMan) reported
Worst streaming app is @PrimeVideo. Meanwhile Netflix, Tubi, HBOmax, Google Videos, can all keep a solid HD (or higher) stream on a fiber network. Not Amazon Video. Drops out of HD way too much, every device. Embarrassing.
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