Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 8
Madrid, Comunidad de Madrid 6
Chennai, TN 6
Hyderabad, TG 6
Pune, MH 6
Mumbai, MH 4
Seattle, WA 4
Atlanta, GA 4
Melbourne, VIC 4
Houston, TX 3
Paris, Île-de-France 3
Saint Augustine, FL 3
Minneapolis, MN 3
Miami, FL 3
Valencia, Comunitat Valenciana 3
New Delhi, NCT 3
Vancouver, BC 3
Sydney, NSW 2
Asheville, NC 2
Birmingham, AL 2
Monterrey, NLE 2
Dewsbury, England 2
Phoenix, AZ 2
Long Beach, CA 2
Los Angeles, CA 2
Barcelona, Catalunya 2
Memphis, TN 2
Indianapolis, IN 2
Ashburn, VA 2
Roseville, CA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • CLJay4 Otto Six 66 (@CLJay4) reported

    @PrimeVideo Season 2 eps. 1 was so terrible I was out after that.

  • smc_solutions Simon Massey (@smc_solutions) reported

    @PrimeVideo can you sort the missing episode 2 on season 9 of Wentworth? As I’ve called 3 times and have to say the call handlers I’ve spoken with were useless especially when the team looking in to the issue cut me off

  • statehood101 Brad Gannon (@statehood101) reported

    @JeffBezos you need to fix your Amazon prime so many glitches with the coding and alot of the audio dont work on movies and shows alot of people pay for lack of customer service in your software better be quick before your third in the ratings. @PrimeVideo

  • mairtinrooney Martin Rooney (@mairtinrooney) reported

    @PrimeVideo is terrible to watch a game #arsenal

  • caieen2018 dirt bones (@caieen2018) reported

    @PrimeVideo @steveyeun @InvincibleHQ Nah amber was terrible for him

  • spencerddave Dave Spencer. (@spencerddave) reported

    Does anybody agree that the sound quality on this Arsenal - Wolves game is terrible, too much back ground noise @PrimeVideo

  • mduke28015579 mduke (@mduke28015579) reported

    @PrimeVideo Daddy issues

  • Colin_Neale Colin Neale (@Colin_Neale) reported

    @PrimeVideo worst interviewer I have ever seen if her best question is what is your opinion on Arsenal not putting the ball out for a player with a hamstring injury to try and get a reaction you might need to have a re-think on who you use

  • LJ__Robinson Luke Jacob Robinson (@LJ__Robinson) reported

    Football on @PrimeVideo is shocking. Picture is terrible

  • DjRiotCleveland DjRiotCleveland (@DjRiotCleveland) reported

    @ThatKevinSmith @marcbernardin I'm watching reacher based your guys recommendation. Holy **** is it good. I might even be late to work because I'm watching episode 3 #Reacher #PrimeVideo #fatmanonbatman

  • NancyKing6 Nancy King (@NancyKing6) reported

    @Kelvuza @servusagogo @PrimeVideo Oops. I used the wrong term. I meant “naturally sounding” dialogue, not lines which sound like they are being read by the actors. The acting is awful and stilted. There. OK?

  • chelbb_ winter 🌨 C H E L B! 🥖 (@chelbb_) reported

    @mekosoff @PrimeVideo You won’t be missed, awful prime tweet!

  • peregrinnno Cæsar 🍜 • シーザー • Commissions Open! (@peregrinnno) reported

    @PrimeVideo Worst timing ever

  • Durden112 Richard Freeman (@Durden112) reported

    @PrimeVideo @steveyeun @InvincibleHQ Worst. Girlfriend. Ever.

  • ted_sammons Ted Sammons (@ted_sammons) reported

    @PrimeVideo Delaware. A cold, lonely place to be a teenage kid with self esteem issues. (Kind of long. Maybe I should shorten it……)

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