Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 11
Los Angeles, CA 8
Atlanta, GA 8
Portland, OR 6
Minneapolis, MN 5
Chicago, IL 5
Houston, TX 5
London, England 4
Perth, WA 4
Omaha, NE 4
Orlando, FL 4
Miami, FL 4
Brisbane, QLD 4
Birmingham, AL 4
Denver, CO 4
Seattle, WA 4
Sydney, NSW 4
Kansas City, MO 3
Dallas, TX 3
Buena Park, CA 3
Ashburn, VA 3
New York City, NY 3
Madison, WI 2
Hyderabad, TG 2
Napa, CA 2
St. Louis, MO 2
Vancouver, BC 2
Boise, ID 2
Rockledge, FL 2
Needham, MA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • threefourteen Jason (Parody) (@threefourteen) reported

    @PrimeVideo can you fix the Yellowstone s5:e5 aspect ratio. Its jacked up

  • NOTgoodATpoker F’ the weak. (@NOTgoodATpoker) reported

    @StormTropa @PrimeVideo Terrible take.

  • SSaeedal1 S.S.A (@SSaeedal1) reported

    @rihanna @SavageXFenty @PrimeVideo Leave your humanity, not human because every animal knows how to reproduce. Now is the time to help the oppressed people of Iran with your pen and shout and all your being until the Khamenei regime has not killed all the people of Iran. #for_humanity

  • KingMania_ ♚ Your King. All ****** Hail♚ (@KingMania_) reported

    @PrimeVideo The Audio for the TV series titled the Game ep. 6 that streams through @betplus has been having audio issues for months. People have been complaining and have been ignored. Please fix this. It's embarrassing

  • 80sDrumGuy Ronnie The VIP (@80sDrumGuy) reported

    @PrimeVideo why was Yellowstone Season 5 episode 5 in a condensed lower aspect ratio? Clearly not what I paid for! Can I expect a refund or are the technicians working on getting the hi quality episodes I paid for?

  • Nitinshrivasta4 Nitin (@Nitinshrivasta4) reported

    @PrimeVideo I am fed up of your verification system. Everything I want to login I am suppose to click verification link which I never receive on my registered mobile. Do something.

  • medfordtonka tonga420 (@medfordtonka) reported

    @PrimeVideo Thanks for letting me order the latest episode of @Yellowstone only to find out AFTER i payed for the UHD version that there is some issue and its the ****** one dollar version. Unreal. Do better

  • BarajasDamaris damaris💜 (@BarajasDamaris) reported

    @AmazonHelp the new yellow stone episode on @PrimeVideo isn’t showing up in the correct format any help.

  • Biggamehnter Sean H (@Biggamehnter) reported

    @amazon @PrimeVideo @Yellowstone I’m paying for the Yellowstone Season 5 UHD version on Amazon prime but episode 5 that just came out is in some very bad 4:3 resolution instead of proper UHD 4K. Please fix this. #YellowstoneTV #Amazon I see others complaining on twitter as well

  • ranju_1909 Ranjit 🇮🇳 (@ranju_1909) reported

    Is @PrimeVideo down? Or only I am facing issue in logging in.

  • ZILDAMMI Zil Dam (@ZILDAMMI) reported

    @awsaxton YES! grrrr. @PrimeVideo PLEASE FIX ASAP.

  • julesss06 Julie Holder (@julesss06) reported

    If you have a child that's never watched Dino Dan on @PrimeVideo thank your lucky stars above and don't ever show it to them because that show is god awful. My 4 year old loves it and I wish he'd never seen it. #AmazonPrime

  • BAWBUHHBAWW DUZZZZZUHHHDANGGGDDUUUHHHDDAAANG (@BAWBUHHBAWW) reported

    @PrimeVideo still have yet to have my Yellowstone aspect ratio fixed. Multiple people are complaining about this. @paramountplus how are you ok with Amazon lowering the quality of your show? Many people are complaining

  • Rick_Gallia Richard gallia (@Rick_Gallia) reported

    Is @PrimeVideo going to fix @Yellowstone season 5 episode 5 streaming in small, low quality format???? #YellowstoneTV

  • SSaeedal1 S.S.A (@SSaeedal1) reported

    @rihanna @PrimeVideo @SavageXFenty Leave your humanity, not human because every animal knows how to reproduce. Now is the time to help the oppressed people of Iran with your pen and shout and all your being until the Khamenei regime has not killed all the people of Iran. #for_humanity

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