Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 9
Chicago, IL 8
San Jose, CA 8
Atlanta, GA 8
Denver, CO 7
Minneapolis, MN 7
Portland, OR 7
Houston, TX 7
Indianapolis, IN 6
Birmingham, AL 6
New York City, NY 6
Seattle, WA 6
Sydney, NSW 5
Dallas, TX 5
Ashburn, VA 5
San Antonio, TX 4
Los Angeles, CA 4
Milwaukee, WI 4
Las Vegas, NV 4
Orlando, FL 4
Carlsbad, CA 3
Katy, TX 3
Hyderabad, TG 3
Omaha, NE 3
St. Louis, MO 3
Paris, Île-de-France 3
Kansas City, MO 3
Saint Paul, MN 3
Queens, NY 3
Mumbai, MH 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Ledtech3 David Ledbetter (@Ledtech3) reported

    @PrimeVideo Is there a way to get a refund on a Movie that was rented last night ? The movie was an old one called Stone cold. The problem was there was no warning that it was some Idiot talking over the top of the movie. It had something called Riff Trax but didn't know what..

  • yourbabyrry ʚallyɞ (@yourbabyrry) reported

    @dippednicy @PrimeVideo thsi sis so evil help

  • Allyson_Humphre AllysonHumphrey (@Allyson_Humphre) reported

    @DavidSpade @PrimeVideo Who will help me with advice?

  • Arwen_Even_Star LadyArwenEvenStar (commissions open) (@Arwen_Even_Star) reported

    @PrimeVideo @VanityFair @LOTRonPrime I can’t believe you are going to ruin Tolkien’s work on the anniversary of his death, couldn’t you at least move it to Hobbit Day? (September 22) out of respect to Tolkien?

  • smythatsplash maureen smyth (@smythatsplash) reported

    @PrimeVideo my Amazon prime is not working

  • BlackZeldaMage Black Space Cowboy (@BlackZeldaMage) reported

    So @PrimeVideo is down or something 👀 This like the third issue I’ve had with @amazon this week 🙄

  • jen_e_hawks Jen (@jen_e_hawks) reported

    Having trouble with @amazon prime video. Guy was no help what so ever/bordered on rude. If it doesn't straighten out by end of day, I'll just start canceling add on channels since I can't watch them. @AmazonHelp @PrimeVideo

  • ACBradley94 Anthony Bradley (@ACBradley94) reported

    @Zaknefian @bishopcruz @PrimeVideo Not a huge fan of batfleck, but clearly Affleck’s personal issues are part of the reason

  • authornick Nick Alexander (@authornick) reported

    @PrimeVideo Why don't you let us to see series like #Totems in English with subtitles in France? Like many, I HATE dubbing. #Netflix always offers the original with subtitles, but half the time #PrimeVideo offers dodgy dubbing or nothing. Please encourage your people to fix it <3

  • ShaunVincent85 Shaun Vincent (@ShaunVincent85) reported

    @HLTCO And on @PrimeVideo the sound quality is shite, muffled crowd, thought my TV was playing up, can hear the ping of the ball over 40,000 people, muffling out the naughty words! Crap

  • ReadToMe999 H.R. (@ReadToMe999) reported

    @RobbieAmell @UploadOnPrime @PrimeVideo Wish I didn’t have to work tomorrow. Should have taken the day off…dang

  • AB121990 AMB (@AB121990) reported

    Quality coverage on @PrimeVideo as per. Blows sky outta water 👏🏻

  • dear_hearted HopelessIneffableRomantic 🥂❤️ (@dear_hearted) reported

    @AziraQueen21 @PrimeVideo i can't tell if he would be the worst teacher or the best because of all the long rants he would go on about certain periods in history lmfao. i love him sm

  • RobertRootes RobertRootes (@RobertRootes) reported

    @PrimeVideo @prattprattpratt Good thing Prime is contributing to his terrible acting career. It's barely a step up from straight-to-video movies. Maybe Steven Seagal will hire @prattprattpratt to costar in one of his direct-to-streaming movies

  • westwing81 Timothy Jenkins (@westwing81) reported

    @premierleague please stop giving viewing rights to @PrimeVideo until they sort their f**king connections sorted. Dreadful quality. Abysmal. Totally embarrassing. No, it’s not my end. Thank you. Rant over.

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