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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 6
Montclair, NJ 2
Seattle, WA 9
Marble Falls, TX 1
Leesville, LA 1
Township of Evan, KS 13
Thunder Bay, ON 1
Coeur d'Alene, ID 1
Canton, MA 1
Columbus, OH 1
San Francisco, CA 2
Manchester, KY 1
League City, TX 2
Burlington, KS 1
Minneapolis, MN 3
Jersey City, NJ 2
Martinsville, IN 1
Belfield, ND 1
Nashville, TN 2
Middletown, DE 1
Sydney, NSW 4
Birmingham, AL 3
Farmville, VA 1
Santa Clara, CA 2
Boerne, TX 1
Tulsa, OK 1
Cibolo, TX 1
New Braunfels, TX 1
Detroit, MI 2
Bayamón, Bayamón 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • benis_jam
    BenisJam (@benis_jam) reported

    @Grunt2A @PrimeVideo Yeah I quite liked Season 1, watched it with my dad and showed it to a lot of people back in college. But Season 2 was a very clear dip in quality (an almost universal observation), did not bother with anything beyond that point. I've heard of things here and there, but they killed my interest early and none of what's happened since sounds like it's worth seeing. Word across the Internet is that it got really, really bad. I can't confirm, but I'm not watching to find out. Don't care to.

  • nenhifty
    b (@nenhifty) reported

    @NBAonPrime @PrimeVideo **** you fix your ******* stream

  • Murphycode
    Murphy (@Murphycode) reported

    @NFLonPrime @NFL @PrimeVideo black friday football hits different in pittsburgh. hope they got the terrible towel ready for the broncos

  • TheClinophile25
    The Sunny Side of the Life✊🏾💪🏾 💅🏾 (@TheClinophile25) reported

    @AmazonHelp @PrimeVideo @NBA Nothing worked and the game is basically over. I don't have time to sit on a phone call. I have work in the morning. Thanks for ruining my Sunday night. I got prime for my dad to pass time at his treatments but it's not worth the money and I'll cancel.

  • WaynesWorld08
    Wayne Rodriguez (@WaynesWorld08) reported

    @PrimeVideo this live NBA playoffs game 7 Cavs @ Pistons quality is horrible. It keeps kicking me out!!!

  • babymonkeyworld
    baby monkeys daddy (@babymonkeyworld) reported

    i didn’t even wanna watch basketball wives & i’m not anymore because i just discovered a glitch on @amazon @PrimeVideo it basically displays 3 different versions of each season of @TeenMom and i thought i had to start paying after Season 4

  • LosVarzeiros
    Los Varzeiros (@LosVarzeiros) reported

    @PrimeVideo Episode 7 is terrible. The last season is very bad.

  • RRaynbeauxFPage
    RyvkaRaynbeaux Fan Page (@RRaynbeauxFPage) reported

    @NFLonPrime @PrimeVideo really hope the streaming issues from last year have been corrected- really want 2 watch this one un interrupted

  • LenMace47140
    *** Mace (@LenMace47140) reported

    @PrimeVideo The only issue I've had with this series is there needed to be full frontal ****** for all the male characters!

  • WATSONJEREMY12
    Jeremy Watson (@WATSONJEREMY12) reported

    @PrimeVideo what is with all of the glitching, it’s the NBA playoffs, this is terrible.

  • GCFLXN
    Ⓖ Ⓒ (@GCFLXN) reported

    Crazy how the streaming quality for the game sucks but the ads are in 4k #Pistons #Cavs #PrimeVideo

  • devac_x
    Devac Keyi (@devac_x) reported

    @PrimeVideo Now renew Gen V *****. Yall ******* up the plot and BAD. This finna be yall worst show on my mama 💀

  • lesliejen1
    Jennifer Wood Leslie (@lesliejen1) reported

    @WNBA and @PrimeVideo - I am fine watching BB on Prime - but you need to fix the audio. Crowd and background noise are much louder than the announcers.

  • SuzeebeeWC
    SuzeeBee (@SuzeebeeWC) reported

    @PrimeVideo Are you people ever going to fix all the bugs in the app for tablets?? You raise the prices, force ads, & the app is utter crap. Crashes randomly, spools after watching multiple eps, flash warning STILL persists on certain shows. NONE of my other streaming apps have these issues.

  • barakaiel
    loren🥂🗝🪽 (@barakaiel) reported

    @GoodOmensPrime @PrimeVideo I'm so sad, I can't even work

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