Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 7
Los Angeles, CA 7
Ashburn, VA 5
Atlanta, GA 5
Chicago, IL 4
Portland, OR 3
London, England 3
Orlando, FL 3
Miami, FL 3
Minneapolis, MN 3
Brisbane, QLD 3
Buena Park, CA 3
Reno, NV 2
Guadalajara, JAL 2
Bengaluru, KA 2
Berlin, Land Berlin 2
Ocala, FL 2
Denver, CO 2
Madison, WI 2
Napa, CA 2
Perth, WA 2
Omaha, NE 2
Dallas, TX 2
Vancouver, BC 2
Seattle, WA 2
Needham, MA 2
Houston, TX 2
Motril, Andalucía 2
Gainesville, GA 1
Mansfield, TX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • joeylinton34 newcastles finest (@joeylinton34) reported

    Are @PrimeVideo gonna fix the sound on the Newcastle game ?

  • laineyb1969 Lainey Stanton 🖤🤍 (@laineyb1969) reported

    @PrimeVideo the audio on the #LEINEW match is terrible! #feedback

  • jonlee41 jon lee (@jonlee41) reported

    @PrimeVideo So I have an Amazon plus account can watch it on my phone but it won’t let me watch it through my app on my tv through Sky Please help

  • Rosco443 Ross Cook (@Rosco443) reported

    @HemmingtonMerv @PrimeVideo Was on mute for most of the game, she was awful.

  • Fishstig Josh Citrone (@Fishstig) reported

    @PrimeVideo can you sort the audio on the Leicester Vs Newcastle United stream please. It's awful.

  • TheMagpie15 The Magpie (@TheMagpie15) reported

    @PrimeVideo please sort the echo out on the Newcastle game sound, it's unwatchable. Checked the other games and they are fine. #nufc anyone else got the same problem?

  • wolveslad27 Luca (@wolveslad27) reported

    These presenters on #PrimeVideo goal show are terrible, bring in the lads from the BT Sport Champions League goal show. #PremierLeague

  • lcfckini Kini (@lcfckini) reported

    .@PrimeVideo can you fix the audio in the Leicester Newcastle stream👍

  • gary_hornsby Gary Hornsby (@gary_hornsby) reported

    Anyone else's sound terrible on Amazon Prime? #PrimeVideo

  • AdamMorrissey99 Adam Morrissey (@AdamMorrissey99) reported

    @Adam66478283 @PrimeVideo Thought my TV was broken at first @PrimeVideo get it fixed

  • kepsomd KMF (@kepsomd) reported

    @PrimeVideo Crystal palace v Fulham. TERRIBLE camera work. Never had sun before? Sort it please.

  • mancspie mancspie (@mancspie) reported

    Oi @PrimeVideo have you got the newcastle game sound system in a cave? Terrible audio

  • JordieJB Jordie_JB (@JordieJB) reported

    @PrimeVideo fix the audio on the Newcastle game you’ve got 2 audios over the top of each other!!!

  • Griffy99 Mr G (@Griffy99) reported

    It doesn’t matter how I set up my television or my app, football coverage on @PrimeVideo is poor picture quality!

  • _Jonas1899 Jonas 🜃 (@_Jonas1899) reported

    @PrimeVideo Greetings TV app is not supporting Arabic subtitle, is there a way to get this issue fixed?

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