Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Seattle, WA 10
Los Angeles, CA 8
Chicago, IL 7
Melbourne, VIC 5
Sydney, NSW 5
Bengaluru, KA 5
Calgary, AB 5
Salt Lake City, UT 4
Portland, OR 4
Atlanta, GA 4
London, England 4
Phoenix, AZ 4
Mumbai, MH 3
Brisbane, QLD 3
Denver, CO 3
San Diego, CA 3
Bristol, England 3
Bath, England 3
San Jose, CA 3
Colorado Springs, CO 3
Las Vegas, NV 3
Fort Worth, TX 2
Bellevue, WA 2
Wichita, KS 2
Louisville, KY 2
Tacoma, WA 2
Mexico City, CDMX 2
Toronto, ON 2
Jacksonville, FL 2
Clermont, FL 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Isoko_queeen Isoko Queen (@Isoko_queeen) reported

    @themoferewa1 Olodo rabata go do your assignment and get back to me. I’m actually watching @disneyplus oh I forgot you guys are still struggling dstv and gotv. I heard @PrimeVideo don’t work in that zoo. Eh yah kpele. But still your quota education is still not not catching up…. Olodo

  • Stephie76a Steph Bagnall (@Stephie76a) reported

    @GodOfWar1759 @PrimeVideo As it says on @alanritchson Instagram account They are choosing book 11 bad luck and trouble and they are recording in the autumn x

  • heretonothelp Nirbo (@heretonothelp) reported

    @DaveSFoley @PrimeVideo It’s have it on in the background while I make love. So, I’m the only person who hasn’t seen it. But I will fix that!

  • ifnotfundumb Wendy Voorhees (@ifnotfundumb) reported

    @ChrisPace74 @Davefoley @PrimeVideo I couldn’t help to think, “They made this for US!” #oldenough

  • dethalafan Raj (@dethalafan) reported

    I am paying 999 per year for Amazon prime membership why do I have to pay rent to watch a movie after paying Amazon prime membership. It's worst. I am using prime since 2017. Will stop it once it expires this year. @PrimeVideo @JeffBezos

  • wackyracky1 wackyracky (@wackyracky1) reported

    @PrimeVideo @AmazonHelp your system keeps giving me a VPN error. Says I have to disable VPN or Proxy service. Neither of these R enabled on any device. This has been a sporadic problem for a month, now it's constant. I'm paying for a service I can't even use because of this error

  • KarlRaginhard ℂharles ☀️♥️ (@KarlRaginhard) reported

    @ladyballsmcgee @PrimeVideo The curse is broken..

  • LNorrisATL L. Norris (@LNorrisATL) reported

    Is anyone having @PrimeVideo and @TMobile streaming issues??

  • entropied2223 Ceteris Paribus (@entropied2223) reported

    @pahadanldki_SK @PrimeVideo I had one problem. They show the village to be in Ballia but the language etc. nothing matches with the geography

  • checheche225 Pacifist (@checheche225) reported

    @RKMINDIAN07 @PrimeVideo @amazonmusic Hello buddy. Sorry to reply to your tweet so suddenly. I had the same problem as yours, but once I changed the password of my Amazon accont, I had no problem logging in to any Amazon services. JMTC :)

  • SolarWindWaste Loki (@SolarWindWaste) reported

    @PrimeVideo PRIME VIDEO IS DOWN! WILL NOT PLAY. claims proxy and and VPN. This has been going on a week. Thousands of people are effected and Amazon doesn't care. FIX IT!

  • jny_alice Jny alice (@jny_alice) reported

    @ScottThompson_ To hell with your algorithm @PrimeVideo that's not how cult classics work. You give us all the #KidsInTheHall episodes they can write and we won't make a scene.

  • Abibliofob @Abibliofob (@Abibliofob) reported

    @JackCarrUSA @TerminalListPV @PrimeVideo It does help.

  • DanLaera Dan Laera (@DanLaera) reported

    If you’re looking for quality superhero television that isn’t schlock, let me direct you: @HBO / @hbomax Watchmen Peacemaker Harley Quinn @PrimeVideo The Boys Invincible

  • AndyZuno Andrés Zuno (@AndyZuno) reported

    @PrimeVideo is the worst streaming device ever.

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