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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brisbane, QLD 2
Montigny-lès-Cormeilles, Île-de-France 1
Reading, England 2
Fréjus, Provence-Alpes-Côte d'Azur 1
Campinas, SP 1
Paris, Île-de-France 13
Montpellier, Occitanie 1
Vilanova de Sau, Catalonia 1
Toulon, Provence-Alpes-Côte d'Azur 1
Sydney, NSW 9
Köln, NRW 1
London, England 7
Liverpool, England 1
Washington, IN 1
Cergy, Île-de-France 1
Palaiseau, Île-de-France 1
Pessac, Nouvelle-Aquitaine 1
York, England 2
La Rochelle, Nouvelle-Aquitaine 1
Yuma, AZ 1
Gaillac, Occitanie 1
Hudson, FL 1
Mortagne-sur-Gironde, Nouvelle-Aquitaine 1
Workington, England 1
Warrington, England 1
Vivy, Pays de la Loire 1
Sarreguemines, ACAL 1
Bromley, England 1
Aberfeldy, Scotland 1
Melbourne, VIC 4
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • agarwalharsh3
    harsh agarwal (@agarwalharsh3) reported

    Is anyone else facing issues with prime video @PrimeVideo , @PrimeVideoIN . When you resume playing a video it doesn't work.

  • LusaphoGqobo
    Lusapho Gqobo (@LusaphoGqobo) reported

    @AmazonMGMStudio @PrimeVideo Fix your app!

  • acardnal
    acardnal (@acardnal) reported

    @AmazonHelp @PrimeVideo Unable to view 4K content. I've done all the basic troubleshooting: Restarted Fire stick, checked for software updates, restarted WiFi modem, my nominal bandwidth speed is 300 Mbps (fiber). Is it your servers? Unable to watch Project Hail Mary!!

  • SandhyaRani_S
    Sandhya Rani (@SandhyaRani_S) reported

    @AmazonHelp No use..Your customer care themselves can't say what's the problem. I don't understand what's the violation still... @amazonIN gave offer ₹999/_ for @PrimeVideo giving ₹500/_ discount from 1 week. I have used the offer. Payed through gpay. Then what's the violation in this..???

  • fjordfloki
    floki (@fjordfloki) reported

    @PopX @PrimeVideo this woke trash, dumpster fire of a show is not the Lord of the rings. They don’t have the rights to the books. That’s why it’s ******* awful.

  • Wade_Hampton_V
    Wade (@Wade_Hampton_V) reported

    @FloWrestling @PrimeVideo Love you guys but I tried the Flo app on Roku and it’s awful.

  • sodadigital
    Alfonso Ceseña (@sodadigital) reported

    Agree. It’s such a shame that @primevideo has a terrible habit of leaving series unfinished, and you never know if there’ll be a continuation.

  • JoelCorbin89
    Joel Corbin (@JoelCorbin89) reported

    @Kimberl75663012 @ReacherOnPrime @PrimeVideo Yep, it is a shame. I can’t stand when people do that. It’s awful

  • YaroAkim
    Dr. Yaro (@YaroAkim) reported

    @empiremagazine @AmazonMGMStudio @PrimeVideo Due to new EU customs requirements, print subscriptions, single issues and special issues are currently unavailable for delivery to Europe 🫠

  • Marianasm23
    ➳ Mariana ॐ (@Marianasm23) reported

    See you at work tomorrow! @PrimeVideo

  • SandyLender
    Sandy Lender (@SandyLender) reported

    @AmazonMGMStudio The moment I've been waiting for is the one where someone at @AmazonMGMStudio @PrimeVideo steps up to a microphone and says, "We apologize for the recent error, but we're reinstating the wildly popular Stargate IP with its broad audience." #SaveStargate

  • SaintKhalil
    SAINT KHALIL • I AM THE CHAOS🇦🇷 (@SaintKhalil) reported

    @PrimeVideo Perpetual FLOP. I can just tell already. Don't get me wrong I love Neagley's character but a spin off? Terrible idea

  • Arora92Varun
    Varun Arora (@Arora92Varun) reported

    @PrimeVideo i am unable to sign in why is there so much of problem in prime videos??

  • jamesredmon81
    James w Redmon (@jamesredmon81) reported

    @CoachOttenbreit @StephenKing @PrimeVideo Who gives a **** about checking boxes; do you work for Netflix?

  • yrFJhtieK
    Keith (@yrFJhtieK) reported

    @WorkingProps @PrimeVideo @AmazonMGMStudio I’ve said it before, AI is garbage. Get rid of it now. It will do nothing but create problems and misconceptions.

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