Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 14
Chicago, IL 10
Houston, TX 9
Atlanta, GA 9
Los Angeles, CA 8
Portland, OR 8
San Jose, CA 8
Minneapolis, MN 7
Denver, CO 7
Seattle, WA 6
Ashburn, VA 6
New York City, NY 6
Indianapolis, IN 6
Las Vegas, NV 5
Orlando, FL 5
Sydney, NSW 5
Birmingham, AL 5
Omaha, NE 4
Miami, FL 4
Dallas, TX 4
Austin, TX 3
Carlsbad, CA 3
Katy, TX 3
San Antonio, TX 3
Hyderabad, TG 3
St. Louis, MO 3
Milwaukee, WI 3
Kansas City, MO 3
Saint Paul, MN 3
Salt Lake City, UT 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • nityanand111 Nityanand111 (@nityanand111) reported

    @ajassy @PrimeVideo Hopefully you will be help me in resolution of my geniune issue. Now i am hopeless from @AmazonHelp due to fake and dishonest reply

  • MarioSaccoNC9 Mario Sacco (@MarioSaccoNC9) reported

    @Erikd25 @Yankees @PrimeVideo Blacked out on TBS here, but I have a Prime account, so don't know why it is not work. Kind of hurts me trying to run highlights in my show at 11 ha..

  • MarcSchaefferGD Marc Schaeffer (@MarcSchaefferGD) reported

    .@PrimeVideo Please explain. I subscribe and pay for Amazon Prime. Why does it matter where I’m located when I want to watch the Yankee game. I’m paying for Prime regardless of where I’m located. Help me understand why my location matters?

  • AVCoachSmith Coach Smith (@AVCoachSmith) reported

    @Jeremyakee @PrimeVideo Let’s all be thankful that they don’t really have the rights to any real part of Tolkien’s work… so everything is “inspired” and not adapted. It’s basically Amazon fan fiction based on Bezo’s who said “bring me LOTR’s Game of Thrones”

  • shupcoyy Connor Lind (@shupcoyy) reported

    Watching live sports on @PrimeVideo is ******* awful. Commercials are twice as loud as the broadcast

  • GregCam58873959 Greg Campbell (@GregCam58873959) reported

    @lucaslu_ckli @PrimeVideo @LOTRonPrime The 'haters' already love this character, the problem is that this isn't that character.

  • CrownVictus Crown Victus (@CrownVictus) reported

    @PrimeVideo The actors do not have the stature or charisma to correctly depict these characters. It is a poor and distorted representation of Tolkien's great work.

  • LeJandu Navjyot Singh Jandu (@LeJandu) reported

    @PrimeVideo please work on your subtitles. Pretty sure “speaks foreign language” isn’t going to help me understand the plot of this movie that has Spanish speaking people crucial to the plot. 🥲

  • mattsole Matthew Sole (@mattsole) reported

    @Gl0rfinde1 @JarinDg @PrimeVideo Nice work. A few casual insults followed by stating the obvious without actually responding in any way.

  • decentstevens1 Steve R (@decentstevens1) reported

    @primevideo Sort your live Tennis feed out It’s not working on Smart TVs

  • IxAmxInevitable Haylee Dangerfield (@IxAmxInevitable) reported

    @PrimeVideo Everyone say it with me... if it ain't broke don't fix it!

  • paulclark83 Paul Clark (@paulclark83) reported

    @JoeMackenzie16 @ChumJetzeAnyone @PrimeVideo That didn’t work for me 👎

  • depressedKnick Positive Yankees Fan ⚾️ (@depressedKnick) reported

    @PrimeVideo hey can u fix the volume on the commercials for the @Yankees broadcast. Its blaring and i hate having to lower the volume or mute the commercials everytime. #NYYankees

  • rationalcypher Rishav (@rationalcypher) reported

    @Waynelittlewood @mattsole @PrimeVideo None of that entails that she was a sword weilding armour clad fighter. She was an incredibly powerful mage. But that is not even the main issue with this show. It is a complete lack of established plot and mind numbingly trashy dialogue!

  • Diamondjn1 Diamondjn1 (@Diamondjn1) reported

    @PrimeVideo Inconvenience? That’s total BS!! It’s every time you have Yankees on! Customer service? When I sign in there’s More BS! Too busy right now when sign in! Pay $175 a month cable bill for this atrocity!

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