1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Amazon Prime Video
  6. ❯
  7. Outage Map
Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

Less
More
Check Current Status

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Rochester, NY 1
Cabo Rojo, Cabo Rojo 1
Barry, Wales 1
Lake Jackson, TX 1
London, England 3
Indianapolis, IN 4
Arlington, TX 1
Seattle, WA 3
Galveston, TX 1
Township of Evan, KS 2
Chambersburg, PA 1
Freer, TX 1
Oxford, England 2
City of Westminster, England 1
Edgware, England 1
Baltimore, MD 2
Manchester, England 2
Veracruz, VER 1
Itaitinga, CE 1
Guarulhos, SP 2
Gillingham, England 1
San Jose, CA 2
Weymouth, England 1
Suwanee, GA 1
Edmonton, AB 1
Waldorf, MD 1
Franklin, TN 1
Burlington, ON 1
Middleville, MI 1
Munich, Bavaria 1
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • TravisHouze
    houze with a Z. (@TravisHouze) reported from Washington, D.C., Washington, D.C.

    @14martinc @PrimeVideo It’s not so much Prime’s fault, since all they did was buy the rights to the film. Whatever issues the film had was like that before they even got hands on it

  • T304Jimm
    Mike (@T304Jimm) reported

    @PrimeVideoCA @michaelb4jordan @PrimeVideo Terrible movie

  • leigh_mathis19
    ✨Leigh Mathis✨ (@leigh_mathis19) reported

    @afb_snydercut @OhioDavee @PrimeVideo Critics ate right..the movie is TERRIBLE! Don’t even waste your time

  • SolarWindWaste
    Loki (@SolarWindWaste) reported

    @PrimeVideo Please fix the blurry video at the beginning of every show! Why is there so much amateur hour programming for billion dollar enterprises?

  • foregived
    Get off my train! (@foregived) reported

    @AmazonHelp hi shanta, i suspect the Amazon Prime SRE's are throtting downloads on public wifi connections. if so this is a problem for people that use public wifi for downloading amazon prime video content using the amazon @primevideo app.

  • galliano1350
    APG (@galliano1350) reported

    @johncnix @littleO61789607 @PrimeVideo If a fictional Thanos finger snapped all guns, bullets and missile away from existing. Humans would pick up sticks and make spears , bows and arrows snd start killing AGAIN Humans are the problem. Checkmate.

  • strikes_three
    Three_Strikes (@strikes_three) reported

    @shonta_webb @PrimeVideo I think you should be more concerned about what a terrible actor Michael B Jordan is. They could have cast just about anyone else with better results.

  • foregived
    Get off my train! (@foregived) reported

    @PrimeVideo Downloads dont work consistently at all despite Amazon, you know, being the biggest cloud svc provider globally. I am getting 60 megabits download on this connection yet downloads barely work at all, or not at all oftentimes.

  • RejectedHypoth1
    Rejected Hypothesis (@RejectedHypoth1) reported

    @PrimeVideo @InvincibleHQ Dumb. The show is great, cast is amazing and more narratively complex than irreverent, which is why dumb promos like this don’t help, but hey, why go high when you can go low.

  • bdm1400
    Convict Trump 2021 (@bdm1400) reported

    @PrimeVideo Was excited to watch Without Remorse released today. Terrible unrealistic story, very poor acting. Not worth wasting your time. How Amazon ruined a Tom Clancy screenplay is hard to comprehend but they did. Very disappointed!

  • kathirdada
    Kathir (@kathirdada) reported

    @PrimeVideo how to reachout your customer care sir? Please help

  • jsoul27
    Gerald Hawthorne (@jsoul27) reported

    @LaurenLondon @PrimeVideo I just got finished watching and..... it's that work. 👏🏿👏🏿👏🏿

  • Misanthropypt4
    Hail Satan! (@Misanthropypt4) reported

    @PrimeVideo So so dumb. Terrible movie.

  • ChibiRenjiLover
    M̷s̷ ̷N̷e̷r̷d̷ ̷W̷o̷r̷l̷d̷ ̷O̷r̷d̷e̷r̷ (@ChibiRenjiLover) reported

    @PrimeVideo Going to check it out after work

  • f4denz
    Denz (@f4denz) reported

    So going to suggest to @PrimeVideo that if you put up a heavily advertised new movie, maybe check your servers? If my 820/670Mbs fiber connection is dropping and freezing so bad I stop watching #WithoutRemorse well that is user #Remorse

Check Current Status