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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sarreguemines, ACAL 1
Bromley, England 1
Aberfeldy, Scotland 1
Melbourne, VIC 6
Birmingham, England 2
Cagnes-sur-Mer, Provence-Alpes-Côte d'Azur 1
Lubsko, Lubusz 1
Township of Evan, KS 16
Huntingdon, England 1
Dallas, TX 5
Paris, Île-de-France 12
Wigan, England 1
Ridgeway, SC 1
Fareham, England 1
Feltham, England 1
London, England 6
Zürich, ZH 1
Motherwell, Scotland 1
Rosenau, ACAL 1
Madrid, Madrid 2
Montréal, QC 1
Saint-Nazaire, Pays de la Loire 1
Gennevilliers, Île-de-France 1
Gravesend, England 1
Voiron, Auvergne-Rhône-Alpes 1
Colomiers, Occitanie 1
Iaşi, Iaşi 1
Flint, MI 1
Oberhausen, NRW 1
Sahuarita, AZ 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Lubichubi
    Rob Frederick (@Lubichubi) reported

    @PrimeVideo Yes...cancellinf #Stargate was your fault...but you now have a chance to fix it...

  • vatsalbajpai_
    Vatsal Bajpai (@vatsalbajpai_) reported

    PrimeVideo audio codec is probably and most likely the worst in the streaming domain Just horrible to use the product at this point This is after asking to pay 2x to remove ads. Pure greed 😕 It’s like asking users to watch luna 😜 (same 1080 though, video codec also 💩)

  • waterdaniels_
    ⅅ∆ℕΙΞℒ (@waterdaniels_) reported

    It would habe been the perfect timing for Stargate, but @AmazonMGMStudio @PrimeVideo have the worst executives. Reverse your decision.

  • BesthiphopMC
    ⭐️Long Live DMX⭐️ (@BesthiphopMC) reported

    @PrimeVideo @JaafarJNews @AmayaNYC Watch it at the theater help him get the Billion.

  • DrummerTravis50
    Drummer Travis 🥁🤺🛠👋🏾 (@DrummerTravis50) reported

    @PrimeVideo All the #Stargatesg1 fans need to on board here to get Amazon to bring back Stargate instead of dropping the work that's already been invested. Bring back Stargate!!!

  • imranbash
    Imran (@imranbash) reported

    @PrimeVideo lost my subscription associated to VI just because of logout and login, what kind of service do you provide, do you guys have some sort of sense rude customer care not able to help

  • BillConquered
    William the Conqueror (@BillConquered) reported

    @PrimeVideo Fix your decision to cancel Gero's Stargate, you twits.

  • ShaKaKek
    Chaka 'Aboriginal Male' Unas (@ShaKaKek) reported

    @weiscreamsundae @BaronDestructo @PrimeVideo It is an anagram of "Teal'c". Blizzard loves play on words, etc. They also do this to avoid copyright issues.

  • tryonqc
    Pier-Olivier (@tryonqc) reported

    @AmazonMGMStudio sadly no stargate announcement so I guess you ask us to cancel? #savestargate At least put the old content in HD quality on primevideo if you want any hope

  • Fried_Circuitry
    Danger, Will Robinson (@Fried_Circuitry) reported

    @PrimeVideo Yes, Amazon, it’s Your Fault we’ve no Stargate. Now, go fix it. #SAVESTARGATE

  • DuiliusNotus
    Duilius Notus (@DuiliusNotus) reported

    @PrimeVideo I have an idea for a show. One where an evil corporation sees the error of it's ways and makes something people actually want to ******* see.

  • dufieman
    Dufieman (@dufieman) reported

    Spider Noir might be the most frustrating watch experience I've ever had. Constantly switching back to the color version every day. I like the show but man it's annoying that I have to jump through hoops every time I want to watch it. Fix this @PrimeVideo

  • AakaTheophilus
    Jay $ (@AakaTheophilus) reported

    @PrimeVideo @watchonwonder Please do not use AI for The Chosen or for House of David Let this AI used for old stories be the last. Thank you. It was terrible.

  • Charjog01
    MattJog04 (@Charjog01) reported

    @Jack2LOneill @PrimeVideo With our rising numbers they can continue trying to ignore us. But it won't work, because the fanbase is worldwide!!

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @magicalanimaljp @magicalanimaljp We apologize for any inconvenience this may have caused you with your inquiry. Please try contacting us by following the steps below from the link we have provided. More Help > Prime Video, Amazon Music, Kindle App, KIDS+ > PrimeVideo > Live Sports Streaming Issues > More Support -Atsumi

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