Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 9 |
| Chicago, IL | 7 |
| San Jose, CA | 7 |
| Hyderabad, TG | 7 |
| Minneapolis, MN | 6 |
| Atlanta, GA | 6 |
| Chennai, TN | 6 |
| Houston, TX | 5 |
| Madrid, Comunidad de Madrid | 5 |
| Los Angeles, CA | 4 |
| Phoenix, AZ | 4 |
| Ashburn, VA | 4 |
| Vancouver, BC | 4 |
| New York City, NY | 4 |
| Las Vegas, NV | 4 |
| Indianapolis, IN | 4 |
| Mumbai, MH | 4 |
| Seattle, WA | 4 |
| Melbourne, VIC | 4 |
| Portland, OR | 3 |
| Toronto, ON | 3 |
| Miami, FL | 3 |
| Denver, CO | 3 |
| Salt Lake City, UT | 3 |
| San Antonio, TX | 3 |
| Nashville, TN | 3 |
| Wake Forest, NC | 3 |
| Dallas, TX | 3 |
| Birmingham, AL | 3 |
| Peoria, AZ | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Sachin Naik
(@SachinNaik3366) reported
@amazonIN @AmazonHelp @PrimeVideo One of the worst delivery system and behaviour esfashaly prime members. So be careful :)
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DidIStutter🤔
(@DGrizzly29) reported
@PrimeVideo I have a problem u man just be charging me when it’s not even been a month
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Ashish Mishra
(@Mishra1008Abc) reported
Dear @PrimeVideo team, My account is not login in my new phone, he wants parmision, but my old mobile is dead. Kindly resolve my problem.
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Pranesh Kumar V P
(@PraneshKumarVP1) reported
from
Toronto, Ontario
@PrimeVideoIN @Amul_Coop @PrimeVideo watch party is not working for #Familyman2
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IFC Films
(@IFCFilms) reported
@MariaThomas hm - that could be an issue with our site not populating the most up to date showtimes. I would check back in the next day or so, but also the film will be available to rent on @appletv @PrimeVideo Vudu and all the other usual platforms this Friday as well.
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quinn
(@sou1searchin1) reported
@DamoneWilliams_ @PrimeVideo Ok, I ended up at the FX website. I had to use my sister’s Xfinity login lol
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c r young
(@cyyoung99) reported
I have literally spent the last 45 mins trying to watch a HBO series on @PrimeVideo suscribed app on @amazon Fire TV and have literally gone in circles without any help from Amazon. @JeffBezos what's the deal?
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David Schatanoff Jr
(@DavidSchatanoff) reported
@aJennPageFilm @PrimeVideo @netflix This is terrible news. Hopefully Lionsgate finds a home for it.
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Philip Bahr 🏳️🌈
(@reelcharlie) reported
@PrimeVideo spoke to 2 nice Amazon employees in the past 12 hours. Bought @PoseOnFX Season 3 through Prime. Series Finale aired Sunday in 2 parts. You ONLY loaded part 1. Help! Please load part 2!
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Stuti Kumar
(@SKStutiKumar) reported
What's happening with @netflix, it's playing pixelated movies whereas movies on @PrimeVideo are playing fine. So no problem with my connection or device.
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Alf
(@GordonShumway66) reported
Hey @PrimeVideo, It’s nice you have an app of @Xfinity, but why NO << or >> functions? Just play/pause. Pls fix.
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Bea
(@biapaula22) reported
hello @PrimeVideo , I can't acess the prime video in my computer , help us!!
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Roger
(@whoslovingm) reported
Who else watches Pose on #PrimeVideo? AmI the only person that hasn't been able to watch part 2 of the finale? Where is it?! I have a feeling it won't drop until NEXT sunday night since it's technically its own episode. Amazon Prime girls help me if you can! 😩 #PoseFX #poseonfx
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Alex Greenfield
(@alexdgreenfield) reported
Watching @KenBurns' THE DUST BOWL and had *no idea* how terrible it was. The images of Black Blizzards and hordes of murder rabbits are the stuff of nightmares. Greedy man-made environmental disaster at its finest! Very worth watching on the @PBS_Docs channel on @PrimeVideo.
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nausheed
(@nausheed_khan) reported
@PrimeVideo #PrimeVideo @PrimeVideoIN I am not able to play videos in hd quality in my Realme 5 pro #Realme even after phone is DRM L1 certified. I adjusted the stream quality to best even after that it is still playing at 480p. Please look into this issue.
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