Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
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Buffering
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 8 |
| Hyderabad, TG | 7 |
| San Jose, CA | 6 |
| Atlanta, GA | 6 |
| Madrid, Comunidad de Madrid | 6 |
| Chennai, TN | 6 |
| Chicago, IL | 5 |
| Minneapolis, MN | 4 |
| Indianapolis, IN | 4 |
| Houston, TX | 4 |
| Mumbai, MH | 4 |
| Seattle, WA | 4 |
| Melbourne, VIC | 4 |
| Phoenix, AZ | 3 |
| Denver, CO | 3 |
| New York City, NY | 3 |
| Salt Lake City, UT | 3 |
| San Antonio, TX | 3 |
| Nashville, TN | 3 |
| Wake Forest, NC | 3 |
| Dallas, TX | 3 |
| Birmingham, AL | 3 |
| Peoria, AZ | 3 |
| Ashburn, VA | 3 |
| Paris, Île-de-France | 3 |
| Valencia, Comunitat Valenciana | 3 |
| New Delhi, NCT | 3 |
| Vancouver, BC | 3 |
| Shillong, ML | 2 |
| Wesley Chapel, FL | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Kennedy
(@andyjimkennedy) reported
Fortunately the frozen screen on Amazon Prime just as Mo was about to take the pen saved me from the pain of seeing him miss! Sorry but @PrimeVideo is terrible for footy. #LEILIV #Amazon
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Tom B
(@centristdad85) reported
@PrimeVideo sort your diabolical picture quality out. I get better definition from hesgoal than this rubbish, and I’m paying for this. #PLonPrime
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Simon Ball-McQueen
(@SBallMcQueen) reported
@primevideosport @PrimeVideo The #LEILIV match isn’t working on my TV. Just says ‘Something Went Wrong’ ‘Please Try Again Later’ Tried again numerous times. Still nothing. Looks like I’m not the only one with the same issue either!
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Bridget
(@bridgetmi1968) reported
@PrimeVideo Not a good movie, I kept waiting for something to happen but there was nothing. Was there an actual script that was approved? The casting was terrible for Lucy but truly awful for Desi. In real life he was younger than Lucy but they made him a decade older.
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Andre Son of Mogh 🖖🏽 ✊🏽 BLM
(@Blade5276) reported
@PrimeVideo I enjoyed this film. I really did. I particularly liked the behind the camera perspective. But I wish they hired less recognizable actors. Acting was not the issue but if you squint your eyes & tilt your head to the right from a distance they kind of look like Them.
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James Watts
(@Jamesw44011160) reported
@primevideosport @PrimeVideo @AmazonHelp clearly not interested in sorting the problem because its fine on your mobile app. #PremierLeague #football #LEILIV
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jamie white
(@JamieWhite1978) reported
Trying to watch the football on @PrimeVideo but buffering and pixelated makes it hard work to watch. If you are going to cover the football make sure you can handle the number of viewers
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RedGirl78
(@Girl78Red) reported
@primevideosport Sort the quality of the football games please! The ball is blurred and just in general its rubbish! Stick to delivering parcels and not football! @PrimeVideo @amazon
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Owaon
(@Owaon1) reported
@PrimeVideo why is my viewing of live football stuttering again. Not the first time @skytv . No other channel an issue and bandwidth from @bt_uk is fine. Happening again and again.
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Phil Rostron ⚽️👍🍻
(@bigphil321) reported
I’ve got Amazon @PrimeVideo subscribed for deliveries, not the TV, a multi million pound set up, and the quality of picture tonight for the #LEILIV match is shocking.. I’ve switched to my stick, costs me next to nothing, and the quality is seriously unbelievable…😳😳😳
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Gethin 🏴
(@Gethin76) reported
On a TV that streams Netflix 4k flawlessly, yet again @PrimeVideo live sports streaming absolutely piss poor quality 🤬
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JonScoff
(@JonScoff) reported
The streaming quality of Amazon Prime Football is piss poor. Really, really bad. @PrimeVideo
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James Windsor
(@jamesdanw) reported
Quality shocking. Keeps dropping and crashing. Always happens when @PrimeVideo get a big game. #LEILIV
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Ricks
(@Ricks41702158) reported
Can't believe my Internet started to buffer on prime when salah took the pen @PrimeVideo
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MF ASH
(@iwrite86) reported
Picture quality on @PrimeVideo for #leicesterliverpool is atrocious. I'm getting standard definition at best.
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