Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Denver, CO 7
Orlando, FL 6
Atlanta, GA 5
Los Angeles, CA 5
Brisbane, QLD 4
Dallas, TX 4
Chicago, IL 4
Phoenix, AZ 4
Ashburn, VA 4
Austin, TX 3
Nottingham, England 3
Bengaluru, KA 3
San Antonio, TX 3
Montréal, QC 3
Tampa, FL 3
Winston-Salem, NC 3
New York City, NY 3
Minneapolis, MN 3
Seattle, WA 3
London, England 3
Buena Park, CA 3
San Francisco, CA 2
Abbotsford, BC 2
Madrid, Comunidad de Madrid 2
Clearwater, FL 2
Indianapolis, IN 2
Hillsboro, OR 2
Pittsburgh, PA 2
Stockbridge, GA 2
Raleigh, NC 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • BorderJasper Jasper (@BorderJasper) reported

    I’d like to thank @PrimeVideo for saving me, an nufc fan, the ordeal of #CRYNEW tonight. That error message is a blessing. 🙏🏻

  • Sid24542700 Sid (@Sid24542700) reported

    @PrimeVideo Error code 6085. WTH?

  • LynsF Lynsey Williams (@LynsF) reported

    @PrimeVideo I'm trying to watch Prime on my Smart TV and getting Error 6085. Also tried the Playstation and getting the same. Please fix this.

  • valbecauseofBC Valerie (@valbecauseofBC) reported

    @PrimeVideo what is happening with error code 6085 I’ve reinstalled, updated.. everything!! #errorcode6085

  • winmillsj Sarah Jane Winmill (@winmillsj) reported

    Watch the football on Amazon they said......error code 6085 Amazon gave us! #AmazonPrime #PrimeVideo

  • Grascid Rab campbell (@Grascid) reported

    @PrimeVideo my prime video is giving error 6085. As soon as i click my account.

  • ho52389239 Anita Howard (@ho52389239) reported

    @PrimeVideo What’s error code 6085

  • tazmaniondvl Sean Eggerstedt (@tazmaniondvl) reported

    @PrimeVideo is there about age? Can't stream anything, get to select profile then error code 6085 appears.

  • AMarkDixon Mark Dixon (@AMarkDixon) reported

    @primevideo crap time to have an outage during #nufc Palace game. Error 6085.

  • jimallend James D. Allen (@jimallend) reported

    @PrimeVideo keep getting error code 6085

  • sam3176 Sam (@sam3176) reported

    @PrimeVideo error code 6085, I'm just trying to open my prime video to watch normal shows not the football match - what's going on??

  • Channy_lou12 Chantelle Louise (@Channy_lou12) reported

    Lovely to see I’m not the only one getting the 6085 error. Cheers @PrimeVideo

  • Gatesey14 Gatesey (@Gatesey14) reported

    @shaqlockholmes @AmazonHelp @PrimeVideo No mate, tried Apple TV and the app on my tv and neither work

  • hully1972 Ian Hull (@hully1972) reported

    @IsaacHayden65 @PrimeVideo App won't even work on my Smart TV! Keeps throwing up error codes and saying try later! FFS!

  • BobKing26826000 Bob King (@BobKing26826000) reported

    @Wilson74150327 @PrimeVideo Amazon no help whatsoever just the standard we know about it and trying to rectify it

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