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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Omaha, NE 1
Cancún, ROO 1
Manlius, NY 1
Machias, ME 1
Manatee County, FL 1
Ashley, IL 1
Las Vegas, NV 3
Southlake, TX 1
Tehachapi, CA 1
Perth, WA 3
Alabaster, AL 1
Winter Garden, FL 1
Township of Evan, KS 14
Chicago, IL 7
The Villages, FL 2
Pittsford, NY 1
Roanoke, VA 1
Temple, TX 1
Rockville, MD 1
Lansing, MI 1
Thomaston, GA 1
Montclair, NJ 2
Seattle, WA 9
Marble Falls, TX 1
Leesville, LA 1
Thunder Bay, ON 1
Coeur d'Alene, ID 1
Canton, MA 1
Columbus, OH 1
San Francisco, CA 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • FSquared13
    Fred 🇺🇸 (@FSquared13) reported

    @Rob_Shenanigans @amazon @PrimeVideo So annoying. Peacock is like this too. I like to play a video game or something while I watch the less important games so I use my desktop, quality is consistently terrible with no manual quality adjustment. Unacceptable when I KNOW my desktop with a wired Ethernet connection is faster than my ****** 10 year old Roku on the other side of the house.

  • Murphycode
    Murphy (@Murphycode) reported

    @NFLonPrime @NFL @PrimeVideo black friday football hits different in pittsburgh. hope they got the terrible towel ready for the broncos

  • CharlesTho90412
    Charles Thomas (@CharlesTho90412) reported

    @NBAonPrime @PrimeVideo This is the worst quality picture. I think I’ve ever seen on prime get your **** together.

  • cameron3oe
    Cameron 3 Oceans (@cameron3oe) reported

    @PrimeVideo And it’s terrible.

  • spense_goblue
    3000 Love (@spense_goblue) reported

    This @PrimeVideo stream is GARBAGE. @NBA made a terrible decision giving them these playoff games

  • nenhifty
    b (@nenhifty) reported

    @NBAonPrime @PrimeVideo Fuuuck yourself. Fix the stream it’s the ******* playoffs

  • SuzeebeeWC
    SuzeeBee (@SuzeebeeWC) reported

    @PrimeVideo Are you people ever going to fix all the bugs in the app for tablets?? You raise the prices, force ads, & the app is utter crap. Crashes randomly, spools after watching multiple eps, flash warning STILL persists on certain shows. NONE of my other streaming apps have these issues.

  • drek77107
    Drek (@drek77107) reported

    @PrimeVideo And it’s pretty awful

  • brettolsicw
    . (@brettolsicw) reported

    @Rob_Shenanigans @amazon @PrimeVideo My app stream was awful.

  • KnoahFence
    Kno™ (@KnoahFence) reported

    Bruh I despise the @PrimeVideo camera work for these games. Put that MF on old school broadcast and just chill Twin damn.

  • spuds6465
    BaltimoreGal (@spuds6465) reported

    @ACMawards @PrimeVideo Can’t even watch it….. I have prime, but it’s so glitchy and lagging. You can’t even watch it…. Prime is awful on live events.

  • FreifeldTodd
    Todd Freifeld (@FreifeldTodd) reported

    The worst part of Yankees games on @PrimeVideo is we don’t get the jazz rain delay @YESNetwork theme #yankees #raindelay

  • EdGein5691WI
    Ed Gein (@EdGein5691WI) reported

    @PrimeVideo Its terrible.

  • RDoorwar
    Rahul Doorwar ♥️ (@RDoorwar) reported

    @PrimeVideoIN @PrimeVideo you are making Now FROM series Bad to worst .. really getting bored ..

  • UM__Wolverines
    〽️🏆〽️🏆 (@UM__Wolverines) reported

    @PrimeVideo FIX THE ******* VIDEO ON THE PISTONS/CAVS GAME. THIS IS PATHETIC.

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