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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 10
Flint, MI 1
Oberhausen, NRW 1
Sahuarita, AZ 1
Richmond, VA 1
Tres Cantos, Madrid 1
Centennial, CO 1
Melbourne, FL 2
Hereford, England 2
Mandeville, LA 1
Colorado Springs, CO 1
Kansas City, MO 2
Lansing, MI 2
Dallas, TX 4
London, England 5
Schirrhein, ACAL 1
Toronto, ON 5
Soddy-Daisy, TN 1
Honeoye Falls, NY 1
Township of London Britain, PA 1
Florissant, MO 1
Fort Valley, GA 1
Santiago, Santiago Metropolitan 1
Los Angeles, CA 8
Seattle, WA 10
Columbia, MO 2
New York City, NY 2
Menomonee Falls, WI 1
Grand Junction, CO 1
Reynosa, TAM 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • AccusedScots
    Accused Scot (@AccusedScots) reported

    @UrGirl_xo @netflix @PrimeVideo The fact you’ve moved from discussing the issue to personal insults tells readers everything they need to know.

  • LakshmyV2
    Lakshmy Venkiteswaran (@LakshmyV2) reported

    @NishitShawHere Haven't watched PrimeVideo in a while simply because of those pesky ads every 15 min or so. However, cannot believe Scarpetta is in this list cos the series is terrible. Kidman wrong choice.

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @PrimeVideo Continue your Stargate plans please. Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Why do you think doing the same will work for you? #SaveStargate

  • vklucky05
    Vishal Khandelwal (@vklucky05) reported

    Plz help I am unable to upgrade my prime subscription @PrimeVideo @amazonIN

  • tryonqc
    Pier-Olivier (@tryonqc) reported

    @AmazonMGMStudio sadly no stargate announcement so I guess you ask us to cancel? #savestargate At least put the old content in HD quality on primevideo if you want any hope

  • wmolenzccures
    wmol (@wmolenzccures) reported

    @NASCAR @MISpeedway @PrimeVideo Prime video feed is horrible. Every week it's grainy and glitches. I have no issues with my Hulu it's only here.

  • The_real_Karzir
    Karzir (@The_real_Karzir) reported

    @ronaldhandley @PrimeVideo Again, there are reasons he acts like he does, but if its not for, no problem, but I enjoyed it greatly and hope for more.

  • dHiranya
    Hiranya Patel (@dHiranya) reported

    Sorry @PrimeVideo, renting experience is screwed! Fix it!

  • JeffreyMartz
    Jeff Martz (@JeffreyMartz) reported

    @NASCAR @PoconoRaceway @PrimeVideo The coverage on PV is just out right terrible and it's not worth watching and I rather watch Fox because the announcer are bad but Harvick and Boyer are terrible also because all the talk about is Ford cars so I am done watching NASCAR anytime after all these blank years

  • AlienHunter888
    Wendi ✡️ (@AlienHunter888) reported

    @PrimeVideo Fix this. #SaveStargate

  • memyselfandmaga
    Nicholas Radoszewski 🍊 (@memyselfandmaga) reported

    HOLY COW! IT'S LIKE THIS SHOW WAS A BIG HIT OR SOMETHING! AND IF YOU DONT #SaveStargate BY GIVING GERO BACK THE SHOW, ITS GOING TO CRASH AND BURN @AmazonMGMStudio @PrimeVideo HOW IS THIS A DIFFICULT BUSINESS DECISION UNLESS YOU HEAD IS UP YOUR BUM?

  • Levor_Trawrence
    Levor Trawrence (@Levor_Trawrence) reported

    @PrimeVideo can we transfer money from the rocket building budget and put some in the "fix the reason why I can't rewind without triggering the same commercial block I just watched" budget

  • jiobasha
    Kaithi (@jiobasha) reported

    It's disappointing that @PrimeVideo still hasn't provided a clear statement on HDR10+ support across devices. Customers deserve transparency. Is HDR10+ being expanded, limited, or discontinued? A simple official update would help millions of viewers.

  • Chaitu_2812
    Chaitanya ⚔️ 🦖 (@Chaitu_2812) reported

    @PrimeVideoIN is the worst ott platform Ever. Pay 1499? still * Rent movies at 499 * Watch a lot of Ads * subscribe to channels and pay again. and **** movies/series except a few. @PrimeVideo

  • dawn6884
    Dawnathon (@dawn6884) reported

    @LisaKoenigAutor @AmazonMGMStudio @PrimeVideo Same! I went into work the next day and drove everyone mad talking about the announcement. Then to have to go in after the cancellation it was so upsetting . Having to tell everyone how gutted I was 😭 #saveStargate

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