Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 8
Madrid, Comunidad de Madrid 7
Chennai, TN 6
Hyderabad, TG 6
Pune, MH 6
Atlanta, GA 4
Seattle, WA 4
Melbourne, VIC 4
Los Angeles, CA 3
Saint Augustine, FL 3
Mumbai, MH 3
Minneapolis, MN 3
Miami, FL 3
Valencia, Comunitat Valenciana 3
New Delhi, NCT 3
Vancouver, BC 3
Monterrey, NLE 2
Houston, TX 2
Dewsbury, England 2
Phoenix, AZ 2
Long Beach, CA 2
Barcelona, Catalunya 2
Memphis, TN 2
Indianapolis, IN 2
Ashburn, VA 2
Roseville, CA 2
Wake Forest, NC 2
Toronto, ON 2
Milwaukee, WI 2
Edinburgh, Scotland 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • TradersColony TradersColony (@TradersColony) reported

    @kristensheridan @PrimeVideo Same here, it’s not working.

  • chethantr ಚೇತನ್ ರುದ್ರಪ್ಪ । Chethan Rudrappa (@chethantr) reported from PETROL BUNK ORR, State of Karnataka

    @PrimeVideoIN I am not able to open app on iOS, is there any technical issue? I have reinstalled the app and even then I am not able to open app! Open the app, closes suddenly without any error! @PrimeVideo

  • WafaaAlwawi Waffs (@WafaaAlwawi) reported

    @PrimeVideo app not working

  • LadiVyxen Vanessa (@LadiVyxen) reported

    @PrimeVideo I had went through the worst break up from the love of my life. That WHOLE album got me through it. #OnRepeat

  • ThtAnarchoBitch 🔞figment of your imagination👽 (@ThtAnarchoBitch) reported

    Bored af. Watching Parallel on @PrimeVideo rn. Just trying to rest... not working for ****. My brain never stops. I'm so tired of life and all the stress. 😪

  • vee832 Vicki 🦇🧶 (@vee832) reported

    Dearest @PrimeVideo, I need some help 👉🏻👈🏻 I picked up the discovery+ channel during Prime Day to watch Mythbusters, but Mythbusters won't play. It throws an error message with an unclickble reporting link that also refused to be copied.

  • kingdom_undone Kat 🧍🏻‍♀️ (@kingdom_undone) reported

    @AmazonStudios @JBALVIN @PrimeVideo This looks awful

  • HereForSports68 @SportsOnlyOrElse 🐊 (@HereForSports68) reported

    @PrimeVideo app not working on iPad all of a sudden and seems to be on many others….. …love the product hope this is fixed soon….

  • itsjveliz J. Véliz (@itsjveliz) reported

    “But the problem was that it was good and delicious but they didn’t want to run elbows with the Mexicans. So you wanted Mexican food without the Mexicans.” Truly Texican Mexican re: Tex Mex so far so good on @PrimeVideo.

  • Ironjawswife Tisha (@Ironjawswife) reported

    @chethantr @PrimeVideoIN @PrimeVideo We are all having the same problem. 4 diff countries. 😮

  • BoschAmazon Bosch (@BoschAmazon) reported

    Round up your fellow #BoschHeads and login to @PrimeVideo. 15 minutes until Bosch and J. Edgar take on LA’s worst criminal yet. #BoschAmazon

  • LegitxEuphoria Euphoria (@LegitxEuphoria) reported

    Yo @PrimeVideo fox your app, it's crashing while loading every time, it's unusable.

  • MikaMcKinney2 Mika Nakamura (@MikaMcKinney2) reported from Honolulu County, Hawaii

    WTH @PrimeVideo and @amazon my app and even on the web keeps crashing. I think you need to credit everyone having the same problem. I uninstalled and reinstalled and nothing is working. Ridiculous. Fix this.

  • hxsham69 Hasham Qureshi (@hxsham69) reported

    @PrimeVideo @amazon I bought this service twice now and both times it said Error in processing order but still deducted the amount from my account. The hell is this Ive paid for it twice and I still haven’t gotten anything

  • challdreams chall (@challdreams) reported

    @PrimeVideo there’s issues with the app. Any suggestions? It’s not opening but shutting down once I click on it….

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