Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 13
Chicago, IL 10
Portland, OR 8
Los Angeles, CA 7
San Jose, CA 7
Denver, CO 6
Orlando, FL 6
Seattle, WA 6
Houston, TX 6
Minneapolis, MN 6
Dallas, TX 5
Las Vegas, NV 5
Atlanta, GA 5
Ashburn, VA 5
New York City, NY 5
Birmingham, AL 4
Sydney, NSW 4
Omaha, NE 4
Miami, FL 4
Queens, NY 3
Vancouver, BC 3
Perth, WA 3
Buena Park, CA 3
Brisbane, QLD 3
Columbus, OH 3
Austin, TX 3
Carlsbad, CA 3
Katy, TX 3
San Antonio, TX 3
St. Louis, MO 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • shannoncbutler_ Shan (@shannoncbutler_) reported

    Prime Video is taking me back to watching football in the early 2000s. Any chance we can sort the quality out? @PrimeVideo #LIVWHU

  • NeilHoskins77 Neil Hoskins (@NeilHoskins77) reported

    @PrimeVideo If you can’t supply the coverage of PL football seamlessly via stream, don’t bid for it. Awful tonight, constant buffering during the game every time Prime has the football on live. Clearly can’t handle the numbers

  • maxwaa Max (@maxwaa) reported

    @PrimeVideo @amazon if you don’t sort out your ****** buffering low quality video your going to start losing customers. It’s atrocious!

  • _CR7szn CR7szn (@_CR7szn) reported

    @PrimeVideo @amazon please sort the app out. The quality of the match is terrible and it keeps buffering a fair bit 🙄

  • lance_everett Lance Everett (@lance_everett) reported

    @PrimeVideo is a terrible live streaming service. Can’t even show replays in HD.

  • mattsharp0989 Lendog (@mattsharp0989) reported

    @PrimeVideo your football stream quality is appalling tonight

  • MattGarrould Matt (@MattGarrould) reported

    Anyone else having problems with live football on amazon tonight? I've got signal yet it just keeps struggling to load a decent connection #PrimeVideo

  • nidge82 Neil (@nidge82) reported

    Anyone else finding the @PrimeVideo stream for the Spurs game is awful?

  • A_L_P__ Aaron Perrin (@A_L_P__) reported

    Wtf is this lag / picture quality @PrimeVideo Whys it look like im playing fifa 98 on the n64 ??

  • Ifcishaan ✌️ (@Ifcishaan) reported

    … Please @PrimeVideo I have an issue with my Audio and need some help

  • lfc_mm79 Michael (@lfc_mm79) reported

    @PrimeVideo if this poor quality footage of the Premier games continue! I am gonna be forced to watch this on my amazon stick with another less than legal provider!

  • BigLezz1337 Liam Underdown (@BigLezz1337) reported

    @PrimeVideo coverage of the premier league is like watching football in a Time Machine, 90’s quality picture and constantly buffering!! #PremierLeague

  • MILKMAN54728791 MILK MAN (@MILKMAN54728791) reported

    **** YOU @PrimeVideo, your streams for the premier League are dog ****, picture quality constantly in and out and buffering on a 500mb fibre wired connection and this isn't the 1st time, 95% of past games you've streamed have been **** too....... Stick to delivering parcels!!

  • thfcjosh_ 🧞 (@thfcjosh_) reported

    @PrimeVideo can this game be in a better quality than like 480p please

  • HarryFan4Life_ Lins 🦋 (@HarryFan4Life_) reported

    Watching the Man utd Spurs match on #PrimeVideo picture is awful. Dark, fuzzy and keeps freezing 😠

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