Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 8
Madrid, Comunidad de Madrid 6
Chennai, TN 6
Hyderabad, TG 6
Pune, MH 6
Mumbai, MH 4
Seattle, WA 4
Atlanta, GA 4
Melbourne, VIC 4
Houston, TX 3
Paris, Île-de-France 3
Saint Augustine, FL 3
Minneapolis, MN 3
Miami, FL 3
Valencia, Comunitat Valenciana 3
New Delhi, NCT 3
Vancouver, BC 3
Chicago, IL 2
Sydney, NSW 2
Asheville, NC 2
Birmingham, AL 2
Monterrey, NLE 2
Dewsbury, England 2
Phoenix, AZ 2
Long Beach, CA 2
Los Angeles, CA 2
Barcelona, Catalunya 2
Memphis, TN 2
Indianapolis, IN 2
Ashburn, VA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • half_geordie The Half-Geordie (@half_geordie) reported

    @primevideosport @PrimeVideo audio not working. Getting awful static feedback and can’t hear @AmazonUK #nufc

  • BFDOWL Richard Norman (@BFDOWL) reported

    Anyone else’s prime not working for the football ? @PrimeVideo is there an issue?

  • daviddela79 David (@daviddela79) reported

    @Roku is there some kind of outage related to @PrimeVideo? It hasn’t been working for over a day.

  • IAmTheJamx Jamie Fernandes (@IAmTheJamx) reported

    Got a feeling the sound quality is going to be similar to tonight's match entertainment #CRYNEW #PrimeVideo

  • Rouz77296229 Rouz (@Rouz77296229) reported

    @ReemDepp I can’t find it on Amazon primevideo... don’t know if it’s a location issue

  • Beserkgatts les garcia (@Beserkgatts) reported

    @Bslayer95 @Sling Bro listen to these people I had @sling for a year and it was always problems that’s why I left and went Hulu/philo/N/PrimeVideo

  • GearDown8 Gear Down (@GearDown8) reported

    @PrimeVideo please fix your audio for crying out loud!! This is unbearable, what a waste of money 😡

  • Ell_nufc Elliott (@Ell_nufc) reported

    @PrimeVideo fix the @NUFC match asap

  • DeniseLanza8 Denise Lanza (@DeniseLanza8) reported

    @PrimeVideo La La Land worst movie ever. Dogs won't help

  • lukejordanpotts Luke Potts (@lukejordanpotts) reported

    @RossCumming1 @amazon @PrimeVideo Check my recent rt to fix it mate.

  • MatthewHolmesBL Matthew Holmes (@MatthewHolmesBL) reported

    @PrimeVideo I get error code 5503 whenever I open up amazon prime. It worked fine yesterday. I am watching ona smart TV

  • paulfrew6 paul frew (@paulfrew6) reported

    @IsaacHayden65 @PrimeVideo Terrible network. Not the first time this happened

  • lukeharper89 Luke Harper (@lukeharper89) reported

    @CPFC Anyone else having sound trouble with @PrimeVideo ? Or is it just my TV 😕

  • FazOnTour Tom Fazakerley (@FazOnTour) reported

    It'd be amazing if #PrimeVideo would stop kicking out error messages like sweets on Halloween.

  • IanThomas23NUFC Ian Thomas (@IanThomas23NUFC) reported

    @IsaacHayden65 @PrimeVideo I can only watch it on my phone app, not on my tv one help???

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