Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 13
Chicago, IL 11
Portland, OR 8
San Jose, CA 8
Houston, TX 7
Atlanta, GA 7
Los Angeles, CA 7
Minneapolis, MN 7
Orlando, FL 6
Seattle, WA 6
Ashburn, VA 6
New York City, NY 6
Denver, CO 6
Dallas, TX 5
Las Vegas, NV 5
Sydney, NSW 4
Omaha, NE 4
Miami, FL 4
Indianapolis, IN 4
Birmingham, AL 4
Columbus, OH 3
Austin, TX 3
Carlsbad, CA 3
Katy, TX 3
San Antonio, TX 3
Hyderabad, TG 3
St. Louis, MO 3
Milwaukee, WI 3
Kansas City, MO 3
Saint Paul, MN 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • christyodoule eh-veeee (@christyodoule) reported

    Update: we had to add it to our watchlist from the iPhone app and then go on the tv app and find it that way. So backwards. @PrimeVideo fix your interface.

  • TheDarrenV Darren V (@TheDarrenV) reported

    Songbird on @PrimeVideo is possibly the worst idea of 2021 so far. What a horrible way to profit off such a frightening and stressful time for everyone. An insult to those who are struggling or who have lost someone. Shame on everyone involved. #SongbirdMovie

  • TA_Morris Tony (Silverback King) Morris (@TA_Morris) reported from DeSoto, Texas

    @karenhunter @PrimeVideo Amazon prime is producing quality content!

  • WillieLTerryJr Willie L.Terry Jr. (@WillieLTerryJr) reported from Stockbridge, Georgia

    Is anyone else having issues with @PrimeVideo movies being too dark? This is ONE NIGHT IN MIAMI is the second movie that has been barely visible.

  • crackedfingerss lee jordan (@crackedfingerss) reported

    Is it just me, or does @PrimeVideo have the worst user interface known to mankind?

  • ar_doomtrooper Odin's Doom Crew (@ar_doomtrooper) reported

    @PrimeVideo Who wrote that copy? It’s awful.

  • beachyby barbara yarosz 🏡 (@beachyby) reported

    @PrimeVideo @ReginaKing What an eye opener for a woman who as a teen lived through years. I can’t believe what I didn’t know! The different perspectives on the issues were stunning to me. I had a flat view of Sam, Malcolm, Mohammad, and Jim before I watched the movie. No longer!!!

  • _heyjhoow Jonathan Rocha (@_heyjhoow) reported from Indaiatuba, São Paulo

    OMG @PrimeVideo , doesn’t have an worst way to watch content online? Every time I need to pause, it’s another minute just waiting for the streaming start again...

  • rosejeanatkins4 Rose Jean Atkinson (@rosejeanatkins4) reported

    @ReginaKing @PrimeVideo @DonCheadle Glass by the pool? Terrible idea

  • trailkat Suzan Morris (@trailkat) reported

    @vinegardog1 @farscape @PrimeVideo I believe that was a major oversight tbh. It fits well with her Season 1 arc. It's a radical departure from before TOBM. She abandons her path because of Maldis. Later Tahleen mind frells her. When she thinks John and D'argo have died she's almost completely broken emotionally.

  • MAand2Ts Matt Sapsford (@MAand2Ts) reported

    Just watched Military Wives on @PrimeVideo and will forgive the errors and accept that it was just bloody brilliant

  • KingSabertoothX KingSaberTooth (@KingSabertoothX) reported

    @thatgrltrish @CaraGeeeee @PrimeVideo Her eyeliner did 20% of the work

  • DameNevertheles Sawtooth Sally (@DameNevertheles) reported

    Can we all agree that @PrimeVideo has the worst user interface out all the streaming platforms?

  • DJWiggins44 🌊 Dee Wiggins 🌊 (@DJWiggins44) reported

    I have @PrimeVideo with my cable service. The app will only play 1 movie before freezing up, causing me to have to disconnect power to my cable box. @PrimeVideo just passed the buck rather than addressing the problem. Does anyone know how to fix the issue?

  • asteroidrise1 asteroid (@asteroidrise1) reported

    @ArundhatiNagar Uninstall amazonprime ,primevideo from mobile, call DTH airtek,tatasky who to stop Amazon prime, only trending 24 hrs on Twitter will not help

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