Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Los Angeles, CA | 8 |
| Phoenix, AZ | 7 |
| Ashburn, VA | 5 |
| Chicago, IL | 5 |
| Portland, OR | 5 |
| Atlanta, GA | 5 |
| London, England | 4 |
| Minneapolis, MN | 4 |
| Denver, CO | 3 |
| Omaha, NE | 3 |
| Orlando, FL | 3 |
| Miami, FL | 3 |
| Brisbane, QLD | 3 |
| Buena Park, CA | 3 |
| Bengaluru, KA | 2 |
| Berlin, Land Berlin | 2 |
| Ocala, FL | 2 |
| Indianapolis, IN | 2 |
| San Jose, CA | 2 |
| Madison, WI | 2 |
| Hyderabad, TG | 2 |
| Napa, CA | 2 |
| Perth, WA | 2 |
| St. Louis, MO | 2 |
| Dallas, TX | 2 |
| Birmingham, AL | 2 |
| Vancouver, BC | 2 |
| Seattle, WA | 2 |
| Needham, MA | 2 |
| Houston, TX | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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GUGAN S
(@GUGANS12) reported
@PrimeVideo @YouTube @PrimeVideoIN Amazon prime Youtube channel has been hacked and all the videos are deleted and a live on Bitcoin is going on with 10K viewers...kindly see over the issue
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Maddie Molloy
(@MolloyMaddie) reported
@AmazonHelp @PrimeVideo @AmazonHelp Okay I’ll report it but unfortunately this is not an isolated incident with shows on Prime video. It seems that quite lot of your shows that have this issue #Subtitles #Deaf
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Christopher Jon Mankowski
(@makerofthings7) reported
@PrimeVideo "Chariots of Fire: Broken Wheel"
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sole air ♕
(@SoleAir) reported
@amazon @PrimeVideo …. I’ve tried to pay you for a week straight and you have me locked out :.. what kind of TERRIBLE customer service is this , I’m about to cancel this is stupid
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Frank
(@saturnouthouse) reported
@LongwellRecords @StephenMerchant @PrimeVideo It’s very much a case of quality, not quantity.
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Alan Redman
(@BuffsTannoy) reported
@PrimeVideo Scooby Doo or The Flintstones. The live-action films (and their sequels) were terrible!
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Mine - Your Smart Data Assistant
(@MineApp) reported
@Shivam__Anand @PrimeVideo, please help 🙏
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Chopper_phd
(@kosmikastaway) reported
@PrimeVideoZAR @PrimeVideo As a new customer I am very frustrated with constant supposed "internet connectivity problems" meanwhile my other streaming services run perfectly. Its not me, its you. What's up? 😤
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Subhadeep
(@mechanicalsc) reported
Can't resume videos on Prime TV. Other apps working fine and internet speed showing 50mbos+. Anyone can help me out? #AmazonPrimeVideo #PrimeVideo
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Molly Brynn
(@MollyyBrynn) reported
@PrimeVideo I got a random charge for $9. Can you help? @amazon
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jichuujen
(@jenniechuuu) reported
Fix your subtitles @PrimeVideo
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TeckieGirl #morebluein2022 (she/her) ✊🏽😷💙🐶🍪
(@TeckieGirl) reported
@PrimeVideo @hbomax I need help with my HBO Max subscription. I want to use it on my tablet , but I bought it with my prime subscription
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Govind N Adelkar
(@GovindAdelkar) reported
@PrimeVideo I am facing and viewing facilities. please resolve your audio and video is no coordinating and we are not able to enjoy any movies because of this issue. I don't expect this thing from the Amazon prine video. Resolv this immediately and correct asap ..
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Helz
(@Hel_TCW) reported
@arwenanja @PrimeVideo I've bought the R1 dvd but of course that doesn't help people who don't have a multi-region dvd player
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Rachel Barabash they/them
(@girlggc) reported
@TheAdvocateMag @tamarapodemski @PrimeVideo I feel like this supernatural thing makes it less American and that’s a problem considering it’s made for the American audience.
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