Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 8
Madrid, Comunidad de Madrid 7
Chennai, TN 6
Hyderabad, TG 6
Pune, MH 6
Atlanta, GA 4
Seattle, WA 4
Melbourne, VIC 4
Los Angeles, CA 3
Saint Augustine, FL 3
Mumbai, MH 3
Minneapolis, MN 3
Miami, FL 3
Valencia, Comunitat Valenciana 3
New Delhi, NCT 3
Vancouver, BC 3
Long Beach, CA 2
Barcelona, Catalunya 2
Memphis, TN 2
Indianapolis, IN 2
Ashburn, VA 2
Roseville, CA 2
Wake Forest, NC 2
Toronto, ON 2
Milwaukee, WI 2
Edinburgh, Scotland 2
Manchester, England 2
San Diego, CA 2
Nashville, TN 2
Frederick, MD 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • angelxflo : (@angelxflo) reported

    @PrimeVideo When I have to wake up to school or work

  • b77805829 Barbee (@b77805829) reported

    @PrimeVideo Why are you offering Freevee shows with ads? Freevee cuts important parts of movies & shows. Better not to watch than see a badly chopped up movie that makes no sense. Please remove this awful service.

  • Alan95me Alan (@Alan95me) reported

    @LOTRonPrime @PrimeVideo I don’t feel The lord of the rings vibes not even close. This doesn’t even give The Hobbit vibes. This more like game of thrones like someone said in the comments. I also like many others think this is a joke compared to Tolkiens work.

  • GutsDanson Ron Finger (@GutsDanson) reported

    @AdventuringMan @LOTRonPrime @PrimeVideo Diversity is great... and nobody had a problem until someone started talking about erasing Tolkien's work.

  • Katonthewalk Kat (@Katonthewalk) reported

    @amazon and @PrimeVideo can't seem to help me. I am getting duplicate charges from them on multiple cards for Prime and Prime Video since I canceled Prime and Prime Video in 2020. These charges are on all of the active cards that have been used on the account.

  • LeijiverseUSA Leijiverse (@LeijiverseUSA) reported

    Last night's watch party was a bit of a cluster, but there's still hope. Frankly, I wish @ToeiAnimation and @PrimeVideo could work out a deal. If @Tubi can do it, I don't know what the issue is. I guess they're actually making decent money selling episodes there?

  • i8paste Rhymes with Pants 🇺🇦 (@i8paste) reported

    @kellylynch just saw the Oyler House doc on @PrimeVideo. Mr Oyler seemed like a lovely man. Any other stories you have of that house? Not sure if you still live there or not. Also, any orgs or suggestions on ways I could help preserve these historical homes?

  • Hayetathome Hayet (@Hayetathome) reported

    @PrimeVideo “These new replacement doll parts eyes work great. Thanks.”

  • Ronin16Dark Dark Ronin (@Ronin16Dark) reported

    @PrimeVideo I’m a simple man that is all I am nothing to the Power structrucre of man all I wanna do is work and pay my debts off ASAP

  • Yaduvancykapil Kapil Yadav (@Yaduvancykapil) reported

    Hi there, I have recharged my @airtelindia prepaid today with 699/- pack which comes with 2 months @PrimeVideo subscription. And I'm unable to use prime in Amazon. It's not first time when I'm facing this issue.contacted both of you via customer support but it's didn't resolved.

  • 6thFairway Jeff Rogers (@6thFairway) reported

    Why does @PrimeVideo make it so hard to actually see your own list on their terrible UI?

  • ManuKum07469800 Manu Kumar Singh (@ManuKum07469800) reported

    @PrimeVideo Hi, I am trying to login in amazon prime app but I lost my phone no, and I Have login password and mail id, please help me to login. Thanks Manu

  • HarshitBavishi Harshit Bavishi (@HarshitBavishi) reported

    @PrimeVideoIN @PrimeVideo you know that JRR Tolkien was inspired by Anglo-Saxon and Germanic mythology to create his now famous world of high fantasy, right? Then what were you thinking when you were making #RingsOfPower?? Pissing off fans didnt help #StarWars, did it now?

  • Er_Prasanna_R Prasanna Krish (@Er_Prasanna_R) reported

    @AmazonHelp Hai Mr Jyot Payment had been done but cash back not yet confirmed ! & Unable to login the prime access ? Can you suggest & sort out immediately ! @amazonIN @PrimeVideo

  • maccbird Loretta McIntosh (@maccbird) reported

    @PrimeVideo Honestly wasn’t my date, but my mate who I used to work with was super nervous to go on a date. They went to watch the 1st Saw movie. She threw up & then fainted in the cinema 😫🤢 It took her a few years to get over that embarrassment! #poorthing

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