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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kigali, Kigali 1
Red Deer, AB 1
Perth, WA 4
Melbourne, VIC 4
Escondido, CA 1
Houston, TX 2
Mondovi, WI 1
Panama City Beach, FL 1
San Jose, CA 5
Milwaukee, WI 1
Towanda, PA 1
Paris, Île-de-France 5
South Lyon, MI 1
Atlanta, GA 3
Bloomington, IN 1
Tucson, AZ 4
Vila Velha, ES 1
Brentwood, NH 1
Henrico County, VA 1
Mississauga, ON 1
Los Angeles, CA 4
Martinsville, IN 2
Dallas, TX 4
Township of Evan, KS 15
San Antonio, TX 2
Quito, Pichincha 2
Aiken, SC 1
Surrey, BC 1
Ashley, IL 2
Seattle, WA 10
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Gary_origGMW
    Gary (@Gary_origGMW) reported

    @familybaptisttn @NASCAR @PrimeVideo You need better internet that isn’t a prime or NASCAR issue.

  • volzack88
    volzack (@volzack88) reported

    @familybaptisttn @NASCAR @PrimeVideo Outside of my Internet going out at one point, I’ve had zero issues with the quality of the broadcast

  • TheArchitect515
    TA515 (@TheArchitect515) reported

    @familybaptisttn @NASCAR @PrimeVideo I’m watching on an Xbox One (original) and a TV from like 2005 and having absolutely none of those issues.

  • RebeccaHahn9
    Rebecca Hahn (@RebeccaHahn9) reported

    @familybaptisttn @NASCAR @PrimeVideo Sounds like your internet or TV are having problems, not Amazon.

  • EvantheDeadMeme
    Evan (@EvantheDeadMeme) reported

    @Bgordo92 @NASCAR @PrimeVideo It’s a you problem. Your internet is ****. Also, why would you need to record??? It becomes available to replay right after the race is over…

  • Mike_R757
    Mike Rutkowski (@Mike_R757) reported

    @Bgordo92 @NASCAR @PrimeVideo No issues on my end. Could be your internet, no shade.

  • KingJHip
    👑KingJHip ⚾️ (26-27) 🚛🏁🏁 🦁🥉 (@KingJHip) reported

    @familybaptisttn @NASCAR @PrimeVideo Sounds like perhaps an internet issue. I'm not gonna bag on you though because I get it, my internet is sometimes laggy, and maybe your internet is the best possible you can get/afford. Mine has gotten better over the last year luckily, no issue tonight.

  • lx_AP0LLY0N_xl
    👓l𝐱 𝐀𝐏𝐎𝐋𝐋𝐘𝐎𝐍 𝐱𝐥 ﻥ🦍 (@lx_AP0LLY0N_xl) reported

    @Bgordo92 @NASCAR @PrimeVideo sounds like a you need to feed the hamsters in the wheel for you internet..... my prime service has been pristine with exactly ZERO issues and hey they actually broadcast the race with commercial breaks.... instead of commercials with racing breaks.

  • MAButz
    Mike Butz (@MAButz) reported

    @Bgordo92 @NASCAR @PrimeVideo Haven’t had a problem all night.

  • NickyDeGirolam1
    Nicky DeGirolamo (@NickyDeGirolam1) reported

    @Bgordo92 @NASCAR @PrimeVideo Mine works fine that’s not a nascar problem.

  • reflect_decide
    D. Moneyhausen (@reflect_decide) reported

    @familybaptisttn @NASCAR @PrimeVideo I had no issues

  • blown65
    Joseph Bloomberg (@blown65) reported

    @familybaptisttn @NASCAR @PrimeVideo Zero issues fix your junk

  • socmediaisdumb
    SocMediaIsSometimesOk (@socmediaisdumb) reported

    @Bgordo92 @NASCAR @PrimeVideo I have been pausing the race all day. And hasn’t buffered once. I should upgrade from dial up. But the announcers (except for Dale Jr) are just plain awful

  • SixSeisZes
    Ander (@SixSeisZes) reported

    @Bgordo92 @NASCAR @PrimeVideo Had none of those issues. Up your bandwith maybe

  • ChazNascarExper
    Chaz the NASCAR Expert (@ChazNascarExper) reported

    @familybaptisttn @NASCAR @PrimeVideo No issues here, stop being cheap and get better internet! -Chaz

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