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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Preston, England 1
Ava, MO 1
Simcoe, ON 1
Melbourne, FL 1
Lakeland, FL 2
Jacksonville, NC 1
Alcobendas, Madrid 1
Paris, Île-de-France 2
Zaratán, Castille and León 1
Knoxville, TN 1
De Panne, Flanders 1
Palm Coast, FL 1
Wrocław, Lower Silesia 1
Adelaide, SA 3
La Vergne, TN 1
San Clemente, CA 1
Corpus Christi, TX 1
Sacramento, CA 3
South Bristol, ME 1
Edmonton, AB 2
Alameda, CA 1
Fort Worth, TX 3
Sanford, NC 1
Tacoma, WA 2
Stockton-on-Tees, England 1
Kingsport, TN 1
Amritsar, PB 1
Jersey City, NJ 1
Lancaster, CA 1
Belém, PA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • _heartofaQueen
    prosecco Bae (@_heartofaQueen) reported

    @PrimeVideo you will crumble! Fix whatever is wrong with your platform so the game isn’t lagging/glitching after every play ugh! Don’t piss me off

  • kraabel
    Michael Kraabel (@kraabel) reported

    Dear @PrimeVideo - It’s very clear that nobody on your team is a sports fan who is designing your UX. I went on media blackout last night so I could wake up early in the morning and watch this game. First thing I do is login and see the final score. Who in the right mind designed the system? Why would you list the score on the replay?

  • Filmy_Hype
    Filmy Hype (@Filmy_Hype) reported

    Just raised an issue: @Netflix stopped offering recaps for preview seasons—great to see them back! 🎬 But on @PrimeVideo there’s no volume or brightness swipe controls. 😕 #PrimeVideo, please fix this ASAP!

  • Evangelion217
    Brian Jensen (@Evangelion217) reported

    @TheInfamousEric @PrimeVideo It’s because the show is a terrible adaptation and book fans stopped watching after S1. That’s why it was cancelled. I love @PrimeVideo for cancelling it. Thank you Jeff Bezos. 🙏

  • WiggleJ1ggle
    WiggleJiggle (@WiggleJ1ggle) reported

    @M0hawkMark @PrimeVideo 2.5m per episode apparently, That's just terrible budgeting

  • Dr_Woke_
    DrWoke (@Dr_Woke_) reported

    @M0hawkMark @PrimeVideo You really think the problem is budget? You are dumb af

  • datmanirv
    -LoneSoul🫰🏼 (@datmanirv) reported

    @PrimeVideo fix ya damn audio!! I can’t hear ****!

  • AuthorMaze
    Nicholas L. Maze (@AuthorMaze) reported

    @PrimeVideo video is poor quality for the Lakers game. Tried leaving and returning. It started good but went back to the same low quality.

  • Stefano_Cellino
    Stefano (@Stefano_Cellino) reported

    @PrimeVideo Worst season so far folks

  • dtdsadderdays
    dtd (@dtdsadderdays) reported

    help @Sportsnet @PrimeVideo my broadcast just crashed and i haven’t been able to restore it for the past 15 minutes. i’m missing the blue jays masterclass

  • AyushRajawat
    Ayush Rajawat آیوش راجاوت (@AyushRajawat) reported

    Hey @PrimeVideo , why was The Boys removed mid season in India while it’s still available in the UK library? A lot of viewers were already watching it. If there are licensing or censorship issues, at least provide some clarity. Removing a show midway without explanation is frustrating for subscribers.

  • DanielJHill
    Dan Hill (@DanielJHill) reported

    Audio on @PrimeVideo coverage of @NBA playoffs is absolutely awful. You can barely hear the commentary. #NBA #NBAplayoffs

  • xJPx82
    JP (@xJPx82) reported

    @alternate_agm @kingocho3 @PrimeVideo Edgy boy! You're both awful.

  • Fraze_Haze
    Myth (@Fraze_Haze) reported

    @ThatAverageMans @InvincibleHQ @PrimeVideo Lmao did you really think those animators work for free? Invincible no passion bruh jjk, csm have a passion people that working on it also they have TIME unlike invincible that is the reason the animation of those show is just beyond cinema.

  • dnyy3y
    F*ck philoise actually (@dnyy3y) reported

    @PrimeVideo @AmazonMGMStudio @AmazonHelp whoever is in charge of casting fix this. Adapt books by poc for god's sake. It's the same seven shows circulating. I'm disappointed

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