Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 8
Denver, CO 7
Orlando, FL 6
Brisbane, QLD 6
Atlanta, GA 6
Ashburn, VA 5
Los Angeles, CA 5
Minneapolis, MN 4
Phoenix, AZ 4
Tampa, FL 4
Chicago, IL 4
Guadalajara, JAL 3
Bengaluru, KA 3
Seattle, WA 3
Mumbai, MH 3
Indianapolis, IN 3
Palmyra, VA 3
Nottingham, England 3
Dallas, TX 3
San Antonio, TX 3
Montréal, QC 3
Winston-Salem, NC 3
London, England 3
Wandsworth, England 2
Woodbridge, VA 2
City of London, England 2
Fairfield, CA 2
Marietta, GA 2
Lexington, KY 2
New Oxford, PA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • HollywoodLowman LeeAnn Lowman (@HollywoodLowman) reported

    @uncleJunior32 @PrimeVideo I think our biggest issue is Canada. And I defended the guy so I wasn’t a hater. I liked it. But this scheme isn’t working. If play calling is an issue it won’t be fixed by KP.

  • StJgrft JT (@StJgrft) reported

    I really tried but after watching 5 episodes of the Rings of Power it is just awful. Awful acting & awful writing. The CGI is good but this was a colossal waste of money that could have been spent on something world changing instead. @LOTRonPrime @primevideo

  • HollywoodLowman LeeAnn Lowman (@HollywoodLowman) reported

    @uncleJunior32 @PrimeVideo I wish I had a better read on the plays. My gut and what I see is that they are terrible - better yesterday first 1/2 but awful the 2nd. Mitch wanted to take some shots yesterday.

  • Solmazziaa solmaz ziaabadi (@Solmazziaa) reported

    @PrimeVideo @JLo @joshduhamel #MahsaAmini a 22 year old women was killed brutally by Islamic republic police in Iran. People have been protesting for 7 days and getting killed and arrested by the Islamic forces. They shut down the internet to silence our voice. Be our voice, don't help them burry the light.

  • nicovalenciat Nicolás Valencia (@nicovalenciat) reported

    @LOTRonPrime @PrimeVideo Hi guys. What were you thinking? The worst episode that my eyes have seen ever. This serie its becoming in a piece of **** every week.

  • savetw12319 sav | #savethewilds (@savetw12319) reported

    @miasshelby @PrimeVideo My anger at prime video is at an all time high today. And it rained on my walk back from work too 🙄 **** them fr

  • AUSP_Daniel Daniel R (@AUSP_Daniel) reported

    @alexa99 @AmazonHelp @PrimeVideo Alexa, please stop blasting Sausage Party ads across our various Echo Show devices. I’m not a prude but don’t think that my 10-year olds should accidentally stumble upon that slimy animated soft-core double-entendre of a terrible movie.

  • WanderinWzrd_ Andrew (@WanderinWzrd_) reported

    @MZelaya8 @LOTRonPrime @PrimeVideo There you go again. 99.9% of people who appreciate his work have the exact same opinion as you? Hardly. Also, for my reference, which masterpiece are you referring to? He wrote more than one book.

  • AnhDuong_Nguyen Anh Duong Nguyen (@AnhDuong_Nguyen) reported

    @16RP16 @discoveryplus @PrimeVideo Thank you! I can’t seem to get Eurosport on my Prime Video to work 😭

  • JWParks_ JWParks🇺🇲🌊 (@JWParks_) reported

    @PrimeVideo customer service sucks , video quality sucks , what is going on with Amazon? Used to be a awesome app. 👎👎👎👎👎

  • mardaviich mardavich (@mardaviich) reported

    @PrimeVideo @JLo @joshduhamel of Iran🙏🏻🙏🏻🙏🏻. The internet in Iran has been cut off by the government we can make better world.please help us 😟😔😑 #MahsaAmini #مهسا_امینی

  • yeaaaaboiiii67 EverythingSucks (@yeaaaaboiiii67) reported

    I've stayed quietly reserved about @PrimeVideo #RingsofPower but Christ it's absolutely awful. I honestly cannot wrap my head around how poorly they've executed this period of the second age. It's an insult to the works of Tolkien, not the actors fault at all but the writers

  • Hylia_Yggdrasil Hylia Yggdrasil (@Hylia_Yggdrasil) reported

    @Lord0fTheBanana @LOTRonPrime @PrimeVideo Most people are aware of that, which is why maybe they shouldn't have insisted on slapping "Tolkien" all over their product and should have made their own thing. The show is poorly written badly directed and forces a story by having characters make terrible decisions.

  • underbluewaters Chad Burt (@underbluewaters) reported

    Both @hbomax and @PrimeVideo have adopted the “shift the whole app layout around if you pause on an item” UI pattern and both are terrible. Apple ought to deny tv app updates for such amature work.

  • TheRealCoach_JB Coach Jason Brown (@TheRealCoach_JB) reported

    @bbelding @PrimeVideo Another assumption maker so google Amazon prime having 72% of all viewers having issues on Thursday nights then get back to me genius

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