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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Mexico City, CDMX 1
Georgetown, TX 1
Benton, IL 1
Des Moines, IA 1
Catania, Sicily 1
Spokane, WA 1
Milton, ON 1
Alicante, Valencia 1
Gif-sur-Yvette, Île-de-France 1
Valencia, Valencia 1
Wolfeboro, NH 1
Township of Evan, KS 1
Amiens, Hauts-de-France 1
Gaithersburg, MD 1
Veracruz, VER 1
Sète, Occitanie 1
DeWitt, MI 1
Betim, MG 1
Melbourne, VIC 2
Poplar, England 1
Lakeville, MN 1
Puebla, PUE 1
Challans, Pays de la Loire 1
Paris, Île-de-France 5
Palma, Balearic Islands 1
Bourges, Centre 1
Sunderland, England 1
Besançon, Bourgogne-Franche-Comté 1
Brest, Brittany 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • MaskJuice
    Mask (@MaskJuice) reported

    @BlueJacketsNHL @PrimeVideo No, that's a bad #CBJ... go to your room & think about your actions and don't come back until you're ready to apologize & fix this Signed The 5th Line

  • canescouchcoach
    CanesCouchCoach (@canescouchcoach) reported

    @SonataAway @Canes @PrimeVideo I was paying $20/month with FanDuel last season for roughly 8 months which totaled $160. This is still much cheaper at $100 for the year (even if not needed for the summer 4 months). And hopefully with Prime it’ll be better streaming quality without Bally/FanDuel tech issues.

  • JamesBondUN007
    Marcus Aurelius (@JamesBondUN007) reported

    Amazon prime is the worst ott platform!!! They ask to purchase the prime and then purchase ads free again and on top of it shamelessly says pay 99 to watch movies on rent!!! Wtf @PrimeVideo @amazonIN

  • ayurovedic
    Ayurovedic (@ayurovedic) reported

    @JioHotstar What is the use of downloads when you need internet to run downloaded content. How can you compete with Netflix primevideo or youtube After jio added to hotstar it has become worst than zee5

  • satyayvs
    Satya Yerramilli (@satyayvs) reported

    @latasrinivasan @netflix @PrimeVideo Exactly the issue one faces when the platforms scamper behind big studios that churn out BS

  • PramitRoy11
    Pramit Roy (@PramitRoy11) reported

    @PrimeVideo has to be the worst OTT service in India, with its constant barrage of annoying ads. 💩

  • dgwilliams3d
    _ (@dgwilliams3d) reported

    @PrimeVideo Sometimes a canoe is just a canoe and sometimes a great story gets cancelled for no good reason whatsoever. But fans recognize the error and call on decision makers to make it right. That's why S t a r g a t e fans aren't letting up. #gerosgate

  • TheActiveHourP
    The Greatest Sports & Movie Fan (@TheActiveHourP) reported

    Hey @PrimeVideo, glitch alert: your ads keep getting rudely interrupted by actual movies & TV shows. Can u fix that so we get pure, uninterrupted ads? u’re so close. We can’t wait. Truly the greatest streaming service ever 🤩👏🏻

  • Sovann_Jahlee
    SJ (@Sovann_Jahlee) reported

    @blackgirlshitt @PrimeVideo Neither ain’t shot but love a south Asian themed premise with mostly south Asians being centered- broken clock right two times a day

  • AYMEL69
    AYMEL (@AYMEL69) reported

    @PrimeVideo has the WORST broadcast teams for their @wnba games. EMBARRASSING MUMBO JUMBO.

  • phjes11
    𝓟𝓱𝓲𝓵  (@phjes11) reported

    There’s something I just don’t get about @ManUtd. Why invite Amazon @PrimeVideo to document your every move for an entire season, then have one of United’s worst transfer windows in recent history and fail to back the easy, short-sighted managerial appointment you chose? #MUFC

  • sharukhhhussain
    شاہ رخ حسین शाहरुख हुसैन (@sharukhhhussain) reported

    @PrimeVideoIN Why are downloaded videos not playing properly when there’s no internet, and why does streaming keep buffering so much? 😤 Netflix and Hotstar play much more smoothly Please fix these issues this experience is extremely frustrating for paying customers. #PrimeVideo

  • corninmypoopies
    💫✨corn in my poopies✨💫 (@corninmypoopies) reported

    @PrimeVideo always has the worst movies of all the streaming services.. 😷💩

  • caramello222
    caramello2024 (@caramello222) reported

    hey @PrimeVideo @hbomax "watch from the beginning" doesn't seem to work and just goes back to where you were watching before.

  • SaveStargate198
    Save Stargate (@SaveStargate198) reported

    @PrimeVideo Help please @AmazonHelp

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