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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Albuquerque, NM 1
Tivoli, NY 1
San Jose, CA 6
Virginia Beach, VA 1
Denver, CO 5
Atlanta, GA 4
Sweetwater, TN 1
Hoddesdon, England 1
Austin, TX 4
Lucknow, UP 2
Grande Prairie, AB 1
Auray, Brittany 1
Charlotte, NC 2
Belleville, NJ 1
Toronto, ON 1
Canyon Lake, TX 1
London, England 6
Philadelphia, PA 3
Kigali, Kigali 1
Red Deer, AB 1
Perth, WA 4
Melbourne, VIC 4
Escondido, CA 1
Houston, TX 2
Mondovi, WI 1
Panama City Beach, FL 1
Milwaukee, WI 1
Towanda, PA 1
Paris, Île-de-France 5
South Lyon, MI 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Chase09Fanatic
    Chris Ball (@Chase09Fanatic) reported

    @familybaptisttn @NASCAR @PrimeVideo I’m camping and using a hotspot and it was fine. Sounds like you have a terrible connection.

  • JoeGarn89771050
    Joe Garner (@JoeGarn89771050) reported

    @familybaptisttn @NASCAR @PrimeVideo I had zero issues. Must be on your side

  • familybaptisttn
    Joe Nelms (@familybaptisttn) reported

    @KingJHip @NASCAR @PrimeVideo It’s just strange that I don’t have this issue with any of the movies or shows

  • NobleDuke67
    Dale Duke (@NobleDuke67) reported

    @Bgordo92 @NASCAR @PrimeVideo Worked fine for me. You're the only one on x that I've seen have issues. I even ran two different streams in two different rooms

  • EhJay33
    EhJay (@EhJay33) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like a you problem bud

  • NickMurphy_8
    Nick Murphy (@NickMurphy_8) reported

    @Bgordo92 @NASCAR @PrimeVideo You don’t have to record it automatically does. Also you most certainly can pause, rewind, leave the app and pickup where you left off. This sounds like user error and internet issues.

  • stephgullett
    Sjwillie (@stephgullett) reported

    @martinamcbride @ACMawards @PrimeVideo You have no problem playing for Obama but are canceling on America’s 250! Why? Are you truly trying to claiming bipartisanship? We all know that is crap now!What a letdown you turned out to be! Deleted all your songs today!

  • P_Beshears
    Phillip (@P_Beshears) reported

    @Bgordo92 @NASCAR @PrimeVideo Tbh sounds like you problem

  • JeremyKutz9
    Jeremy Kutz (@JeremyKutz9) reported

    @familybaptisttn @NASCAR @PrimeVideo I had no problem last night or last year.

  • SHistorians
    Society of Golf Historians (@SHistorians) reported

    @BryanTweed16 @WNBA @PrimeVideo Seriously the worst telecast of a sporting event I have tried to watch. I honestly think they were using AI. There is no way a human would be that bad.

  • C_Quence_
    Saurabh Dandriyal (@C_Quence_) reported

    Dear @PrimeVideo @PrimeVideoIN can you please fix Spider-Man noir for the ios too , for ***** sake first of all you give us ads and now I can’t even watch it in black and white on my Mac mini so kindly fix it.

  • dal1972a
    deano (@dal1972a) reported

    @AmazonUK @PrimeVideo can you fixthe glitch on spider noir as the colour options are not working. The options come up but you cannot choose anything

  • jd1031
    JD (@jd1031) reported

    @PrimeVideo @YESNetwork The audio is screwed up on the Prime Yankees/Royals game tonight. It’s just booth audio, no crowd sound. Fix it, please. This is stupid.

  • TotesNotLurking
    I can not be named (@TotesNotLurking) reported

    @PrimeVideo It's a shame that some of us can't watch the show in black and white because you failed to put up a separate link to view the show in black and white. When I reached out to tech support, they blamed Roku. This is weak. It is entirely within your power to fix this, fix it.

  • katwife
    Kathy Van Duzer, M.A. (@katwife) reported

    @PrimeVideo your ads have really gotten out of hand! Worst than cable! We pay for streaming not so you can make a gazillion dollars on top of our monthly subscriptions. #poorprogramming #noads

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