Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
Check Current Status
Buffering
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 8 |
| San Jose, CA | 7 |
| Hyderabad, TG | 7 |
| Minneapolis, MN | 6 |
| Chicago, IL | 6 |
| Atlanta, GA | 6 |
| Chennai, TN | 6 |
| Houston, TX | 5 |
| Madrid, Comunidad de Madrid | 5 |
| Vancouver, BC | 4 |
| New York City, NY | 4 |
| Las Vegas, NV | 4 |
| Indianapolis, IN | 4 |
| Mumbai, MH | 4 |
| Seattle, WA | 4 |
| Melbourne, VIC | 4 |
| Portland, OR | 3 |
| Toronto, ON | 3 |
| Miami, FL | 3 |
| Phoenix, AZ | 3 |
| Denver, CO | 3 |
| Salt Lake City, UT | 3 |
| San Antonio, TX | 3 |
| Nashville, TN | 3 |
| Wake Forest, NC | 3 |
| Dallas, TX | 3 |
| Birmingham, AL | 3 |
| Peoria, AZ | 3 |
| Ashburn, VA | 3 |
| Paris, Île-de-France | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
-
Brad
(@it_is_Brad) reported
@PrimeVideo i had to turn it off... terrible video
-
Peter Fulmer
(@misterfulmer) reported
Is it me or is the picture quality on @PrimeVideo significantly better?
-
CoachStephan
(@CoachStephan1) reported
Amazon Prime TNF is absolutely terrible!! Freezing all the time I am shutting it off!! Three weeks in a row now!! DO BETTER @NFLTNF @PrimeVideo #freezeframe
-
Simon Petrikov
(@GBPackfam007) reported
@PrimeVideo your quality for Thursday night football ******* sucks. It’s choppy and constantly breaks up.
-
Brian Gann
(@BrianGann) reported
@PrimeVideo why is your live video streaming quality so bad for NFL games?
-
Ben Burnett
(@bburnett3816) reported
Anyone else find it difficult to watch the NFL games on @PrimeVideo? The lag in audio to actual play sequence is downright awful and you would think with the amount of money they’re spending for each production, that they’d have it figured out 13 weeks into the season…
-
Philip Woodward
(@PhilipWoodward8) reported
Why don't the closed captions work on @NFL Thursday Night Football on Amazon @PrimeVideo???? I am Hard of Hearing and rely on captions while watching TV. 😢🏈
-
Kelly Veach
(@KellyVeach) reported
@PrimeVideo You've had 14weeks of this football season to fix the horrible picture that plagues the Thursday night games. Still horrible.
-
Legal Raider
(@LegalRaider) reported
The good thing about having the @NFL on @NFLonPrime is the ability to rewind the plays for yourself. The bad thing is that @PrimeVideo has the absolutely worst movies/shows during the commercial breaks.
-
Kyle Provencher
(@KyleProvencher) reported
@PrimeVideo That looks like the coder you need to hire in order to make your app useful. Picture in Picture is a simple damn update. So instead of watching the game and tweeting how awesome you are. I had to close the app to come tell you how terrible you are. #BeBetter
-
YogiTheBear
(@YogiRBear) reported
@PrimeVideo my Thursday Night football audio is way out of sync. Is this an issue on your end?
-
David Dugan
(@davedugan43) reported
@PrimeVideo this TNF is literally unwatchable. Fix your stuff
-
mayaballsreke
(@mayaballsreke) reported
@PrimeVideo Why is the quality so ****** with prime video?
-
❌️itch Cawrse 🏀🙌🙏🏈
(@mitchelcawrse) reported
@YouTubeTV is my streaming app all the time and never have the issues whether it's sports or not. I literally watch @PrimeVideo for football games, pixelation all the time and loading. 🗑
-
CB Condit
(@truC2013) reported
@NFLonPrime @PrimeVideo @littlecaesars Fix the pixelating problem already. Frustrating to try and watch the games all season long. What’s up?
Check Current Status