Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| DeWitt, MI | 1 |
| Betim, MG | 1 |
| Melbourne, VIC | 3 |
| Poplar, England | 1 |
| Lakeville, MN | 1 |
| Puebla, PUE | 1 |
| Challans, Pays de la Loire | 1 |
| Paris, Île-de-France | 7 |
| Palma, Balearic Islands | 1 |
| Bourges, Centre | 1 |
| Sunderland, England | 1 |
| Besançon, Bourgogne-Franche-Comté | 1 |
| Brest, Brittany | 1 |
| Aix-en-Provence, Provence-Alpes-Côte d'Azur | 1 |
| Chhindwāra, MP | 1 |
| Stoke-on-Trent, England | 1 |
| Brussels, Brussels Capital | 1 |
| Berlin, Berlin | 1 |
| Renningen, Baden-Württemberg | 1 |
| Reading, England | 2 |
| Juárez, CHH | 1 |
| Ontario, CA | 1 |
| Changé, Pays de la Loire | 1 |
| Ciudad Jardín, MEX | 1 |
| Brisbane, QLD | 1 |
| Montigny-lès-Cormeilles, Île-de-France | 1 |
| Fréjus, Provence-Alpes-Côte d'Azur | 1 |
| Campinas, SP | 1 |
| Montpellier, Occitanie | 1 |
| Vilanova de Sau, Catalonia | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Save Stargate (@SaveStargate198) reported@PrimeVideo I'm having issues with my subscription. How can I get support please?
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Cisco ✨ (@ciscoforshort) reported@HeyStopStaring @PrimeVideo @PrimeVideo FIX THIS!!!!
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emre (@filiynext) reportedhey @PrimeVideo i just wanted you say that your translators in Turkey are suck because how in the earth series have typo errors nearly in all the episodes. i just read that the suspect has 76 permille alcohol even though it clearly says POINT 76, in The Mentalist S4E6
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Amazon Help (@AmazonHelp) reported@Web3iad_ @PrimeVideo @Web3iad_ Hello! Thanks for reaching out to us today. We're sorry to hear you've been unable to contact us via chat. For security purposes, we don't have account or order access over social media. So we can best assist, would you tell us more about the issue you're experiencing that's caused you to contact support? We'll do our best to help. -Jane
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András (@AndrasGele32663) reported@daniel_dias @mastersmovie @PrimeVideo I feel terrible missing this at the cinema. Already warched it 3 times and will watch it more. 4K blu-ray preordered also.
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Theboringman (@Theboringman13) reportedStarted watching #Reacher on @PrimeVideo @PrimeVideoIN and background scores are not playing just subtitles are there. Is it licensing issue or what rest dialogue are okay. #reacherseason4
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Highlight Bias (@HighlightBias) reportedI’m paying for @PrimeVideo Ultra Ad Free, but yet Somewhere in Time (1980) looks so terrible I had to switch to the free with ads @Tubi where it looks fantastic.
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CommonSense? (@AllTooNoisy) reported@PrimeVideo please could you help?
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Prabhakaran Bhardwaj (@PrabhakaranBha2) reported@amazon @amazonIN @PrimeVideo My Fire Stick TV Remote is not working and I am unable to call the Customer Care Number. It is still in the warranty. I have tried numerous methods, restarting, reconnecting it manually, doesn't working, plz help. #Amazon #AmazonFireStick
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tothemoon-andsaturn (@tothemoon_rwrb) reported@PrimeVideo You missed the chance to make an entire fandom happy... Worst fan service I've ever seen, you don't deserve us. The only thing saving you is that you have Taylor and Nick istg
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Kieran Mallett (@mallett_kieran) reported@PrimeVideo my android mobile app has stopped working. Tried uninstall and re-install but nothing. Are you having trouble?
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~*~Jennifer~*~ (@GabbyGwenhwyfar) reported@PrimeVideo I'm watching the game on silent now. Terrible. 🙄
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The Greatest Sports & Movie Fan (@TheActiveHourP) reportedHey @PrimeVideo, glitch alert: your ads keep getting rudely interrupted by actual movies & TV shows. Can u fix that so we get pure, uninterrupted ads? u’re so close. We can’t wait. Truly the greatest streaming service ever 🤩👏🏻
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Patrick Squarepants (@jmoneygrip) reported@PrimeVideo what the hell is going on I’m paying for a subscription I can’t use and being prompted to call customer service. I need this issue fixed immediately
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Vojtak (@Vojtak42) reported@SaveStargate198 @PrimeVideo Let's troubleshoot. Did the issue happen coincidentally just after Amazon announced they canceled Chappa'ai? PS seems like another hashtag got blacklisted.