Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 11
Los Angeles, CA 8
Atlanta, GA 8
Portland, OR 7
Orlando, FL 7
Minneapolis, MN 5
Chicago, IL 5
Houston, TX 5
Perth, WA 4
Omaha, NE 4
Miami, FL 4
Brisbane, QLD 4
Birmingham, AL 4
Denver, CO 4
Seattle, WA 4
Sydney, NSW 4
London, England 3
Kansas City, MO 3
Dallas, TX 3
Buena Park, CA 3
Austin, TX 3
Ashburn, VA 3
New York City, NY 3
Napa, CA 2
St. Louis, MO 2
Queens, NY 2
Vancouver, BC 2
Boise, ID 2
Rockledge, FL 2
Needham, MA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • duoet Kaylah (@duoet) reported

    @Salvester001 @PrimeVideo Yes and it’s driving me nuts. I’m not sure if I should restart my fire stick to see if that’ll help it

  • Fernand1Barbara Barbara Fernandez 🇺🇦 (@Fernand1Barbara) reported

    @PrimeVideo WTH is Amazon Prime video not working tonight?!

  • biankaaxodg bianka∞ (@biankaaxodg) reported

    @PrimeVideo why am I paying for a subscription to watch a show and half the episodes don’t work?? So dumb

  • MrsChibs Wheeeee! (@MrsChibs) reported

    @Fernand1Barbara @PrimeVideo Not working for me either. Tried on my TV and my iPhone.

  • prnouncdsparxen Shock 🗿 (@prnouncdsparxen) reported

    @PrimeVideo @InvincibleHQ theyre a terrible concept anyway literally just crappy jpeg art that somehow goes for thousands and whoever buys it doesnt even actually own it its all just a bunch of stupid bs

  • eyz35 Marcy (@eyz35) reported

    @PrimeVideo @TheBoysTV Your phones are NOT working. There is no ringing. Tried the other number for Echo and music no ringing either. Are y’all down????????

  • AdeleSellsNJ Adele Amato Tamburo (@AdeleSellsNJ) reported

    @stickman731 @PrimeVideo @yanksgirl04 I watched the first one with no problem.

  • carlos921A Carlos (@carlos921A) reported

    @PrimeVideo Acts 20:24 But my life is worth nothing to me unless I use it for finishing the work assigned me by the Lord Jesus—the work of telling others the Good News about the wonderful grace of God

  • mryclept Tom Kosensky (@mryclept) reported

    @yanksgirl04 @AdeleSellsNJ @PrimeVideo I don’t get this as I am having no issues getting the games here :). Odd.

  • MonkeSle MonkeSle (@MonkeSle) reported

    @thegameawards @PrimeVideo This **** better not be like how they did Halo Kratos better not be besties with Zeus on some **** *** "gold" timeline or whatever franchises say these days to justify an awful release.

  • DnerKebab5 Döner_Kebab (@DnerKebab5) reported

    @PrimeVideo terrible trailer

  • ubiquitousurn Sarah J. Crist (@ubiquitousurn) reported

    @primevideo Please assist. My prime video app on my Roku device isn't allowing me to access my profile. There is no internet connection issue.

  • jdespo08 James Despo (@jdespo08) reported

    @Yankees Doesn’t work on the app @PrimeVideo

  • hakam_jangid Hakam Jangid 🇮🇳 (@hakam_jangid) reported

    How people watch movie like heropanti 2. I salute their patience. Worst movie I seen in my life. @Bollyhungama @PrimeVideo

  • whitneyalways whitneyalways⚓️ (@whitneyalways) reported

    Amazon prime video need to fix it & get it together goodness! Charging to watch old movies @PrimeVideo Corrina Corrina 1994 why do you insist on charging customers to watch old movies. Customers are paying good money to be an Amazon prime account holder . @PrimeVideo

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