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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Pessac, Nouvelle-Aquitaine 1
York, England 2
Paris, Île-de-France 13
La Rochelle, Nouvelle-Aquitaine 1
London, England 7
Yuma, AZ 1
Gaillac, Occitanie 1
Hudson, FL 1
Mortagne-sur-Gironde, Nouvelle-Aquitaine 1
Workington, England 1
Warrington, England 1
Vivy, Pays de la Loire 1
Sarreguemines, ACAL 1
Bromley, England 1
Aberfeldy, Scotland 1
Melbourne, VIC 5
Birmingham, England 1
Cagnes-sur-Mer, Provence-Alpes-Côte d'Azur 1
Lubsko, Lubusz 1
Township of Evan, KS 13
Huntingdon, England 1
Dallas, TX 4
Wigan, England 1
Ridgeway, SC 1
Fareham, England 1
Feltham, England 1
Zürich, ZH 1
Motherwell, Scotland 1
Rosenau, ACAL 1
Madrid, Madrid 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • TalkShytMJ
    Tua Hoops FC (@TalkShytMJ) reported

    Prime Video is the WORST stream for live sports.!! @primevideo THE WORST!

  • JoeLed714
    Joe (@JoeLed714) reported

    @AmazonMGMStudio @PrimeVideo This looks terrible. Stargate would be much better.

  • toddyvonne
    Yvonne Todd (@toddyvonne) reported

    @amazon @PrimeVideo @movies_anywhere I’ve had terrible experiences with Amazon’s customer service team but she’s the exception. Even though it took an hour, I’d happily sit on the phone with someone who enjoys their job and assisting customers the way she does. Kudos to her and to Amazon for hiring this gem!

  • HBG_Dani
    Holland Branch Glen (@HBG_Dani) reported

    @AmazonMGMStudio Not a movie quote, but from a series whose message remains as relevant as ever: "Never underestimate your audience. They're generally sensitive, intelligent people who respond positively to quality entertainment." #SaveStargate @PrimeVideo

  • bryan_arno56305
    Bryan Arnold🇺🇸✝️ (@bryan_arno56305) reported

    @PrimeVideo This is terrible.

  • tha_sun_ablaze
    Moonshine Drunken Monk (@tha_sun_ablaze) reported

    @PrimeVideo Hey folks. What's the story on the #TSN app? It's not working.

  • donhall5
    DON HALL (@donhall5) reported

    @PrimeVideo @WNBA This is a horrible picture quality for the @IndianaFever game…….picture keeps zoning in & out…..great way to grow the game…..you’re killing the golden goose

  • Zyth23
    Alexis Sprunger (Zyth Van Elish) (@Zyth23) reported

    @AmazonMGMStudio @PrimeVideo many years ago, a game studio wanted to do Sci-Fi but their editor said it wasn't going to work, so they changed the design of the product. They did it, but it wasn't the product they wanted, so they went indie and made @PlayWarframe #SaveStargate

  • Enrik1716946
    Enrik85 (@Enrik1716946) reported

    @AmazonMGMStudio @PrimeVideo Pleaseee!! Reconsider your decision to cancel it. This would mean so much to the fans, and they would do everything they could to help it reach the widest audience possible. Whoever is listening, please help us #SaveStargate

  • JsQuick3Pod
    J Boogie (@JsQuick3Pod) reported

    WNBA League Pass on @PrimeVideo @amazon SUCKS!!! I wish YoutubeTv still offered it. It was such a user friendly platform with zero issues.

  • charlottespas
    charlottespas (@charlottespas) reported

    @AmazonMGMStudio @primevideo #SaveStargate Can a supersoldier help us sort this out ?

  • rowingcoachac
    Anthony AC Chacon (@rowingcoachac) reported

    @AmazonMGMStudio and @PrimeVideo 8:30 on a Tuesday night. I hopped over to Prime Video hoping to find something worth watching, but all I got was preachy woke slop I couldn’t make it through even once. I just want something intelligent, well-written, and actually fun—so I’m back to free Stargate reruns on PlutoTV. I can rely on that to be quality entertainment. Want something people will actually watch more than once? Greenlight the Gero series! #savestargate

  • MySummerLair
    My Summer Lair (@MySummerLair) reported

    If you care: #ProjectHailMary streams on @PrimeVideo on July 3rd. Terrible marketing since July 2nd is National UFO Day. It's Ryan Gosling so I ain't expecting quality. I'll give it 10 minutes or so. And that's mostly for the genre. #SetTheVCR

  • DeelH80738
    DeeL Hanks (@DeelH80738) reported

    @PrimeVideo Prob the worst sucking streaming service out there, why do you pay for a streaming service then have to pay for movies and other series by episode or season?? Boycot the bastards!

  • ghornett
    Ivan (@ghornett) reported

    @SportsonPrime @PrimeVideo Stream not working on any of my devices

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