Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

• lynchzilla (@lynchzilla) reported 25 seconds ago

  @johnkrasinski @PrimeVideo Great! How about fixing the sound problems with the Jack Ryan Season 3 episodes? I have a Samsung smart tv, and the sound is several seconds behind the video.

• Monty Lescalier 🇮🇪 🇵🇸 🇨🇺 🇪🇺 🇫🇷 (@MontyLescalier) reported 3 minutes ago

  So I've signed up to @PrimeVideo Congratulations guys, it's even harder to find something half decent to watch that @netflix Ok first world problem I know but ffs.

• Alexander Powell (@A_Powww87) reported 3 minutes ago

  @PrimeVideo Still not working on my Firestick.

• SnowLeopard (@SnowLeopard1971) reported 5 minutes ago

  @Mpj1973Carl Agreed,and they've removed atmos until they fix the synch issue. It was several seconds, not just a tiny bit that some people might not notice. Had tweeted @primevideo and @primevideoCA about it last night too.

• realSmiley (@funchy2002) reported 10 minutes ago

  @Nesha_Pee @PrimeVideo For a moment I was hoping she will be of help to her but nah she rendered none at all. Then the lady came into town without her son and all you could do was to do fall on the bf..

• Eddie_ray (@he_who_is_i_am) reported 10 minutes ago

  @PrimeVideo How do bleeding ears fix anything?

• qzstyle9 (@lcusey9) reported 12 minutes ago

  @Morphiuzzz @PrimeVideo It synced on one TV and not the other. It’s a wireless issue with your router.

• Ashley (@Ashley71039680) reported 14 minutes ago

  @amazon @PrimeVideo someone needs to contact me immediately I was on a phone call and disconnected from customer service regarding an issue. I called earlier today that was resolved and now I’m having the same issue again. Stop changing my shipping speed!

• Prashant Rai (@prashant007lko) reported 18 minutes ago

  @PrimeVideo ...there is one more solution to #JackRyanSeason3 audio sync issue...if you play the episodes on a mobile device and then cast it from the device to TV, the audio gets in sync...#JackRyanSeason3solution

• Claudia Bailey (@Claudia81567321) reported 20 minutes ago

  @Vafudhr @LOTRonPrime @PrimeVideo Yep equally as bad as Frodo and Sam not get burnt to a crisp when they came out of mount Doom surrounded by and so close to lava I mean because that was so believable. Like you could get that close. It's called fiction for a reason there are so many errors in LOTR films

• Bhargava chandra Kasturi (@Bhargava1223) reported 21 minutes ago

  @PrimeVideo I still face the issue on my OnePlus 8T

• AngelCabrera (@Ange_Cabrer) reported 23 minutes ago

  @madimonroe @PrimeVideo Who will help me with advice?

• Evie Monet (@EvieMonet305) reported 25 minutes ago

  @PrimeVideo Please fix ep 2 (& sounds like 3) on season 3!!! Audio video not synced up :/

• Shane Ethridge (@ShaneEthridge) reported 26 minutes ago

  @PrimeVideo Hope you fix the sound dubbing issue before I try to watch anymore.

• RightTC (@Right_TC) reported 27 minutes ago

  @PrimeVideo Prime video isn't working on Firefox. Browser and OS are up to date. Fix it please.

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