Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 8
Denver, CO 7
Atlanta, GA 6
Brisbane, QLD 5
Chicago, IL 5
Orlando, FL 5
Los Angeles, CA 5
Phoenix, AZ 4
Tampa, FL 4
Dallas, TX 4
Ashburn, VA 4
Bengaluru, KA 3
Seattle, WA 3
Mumbai, MH 3
Indianapolis, IN 3
Palmyra, VA 3
Nottingham, England 3
San Antonio, TX 3
Montréal, QC 3
Winston-Salem, NC 3
Minneapolis, MN 3
London, England 3
City of London, England 2
Fairfield, CA 2
Marietta, GA 2
Lexington, KY 2
Torrington, CT 2
New Oxford, PA 2
Spokane, WA 2
Buena Park, CA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • JamesRBrown_3 James Brown (@JamesRBrown_3) reported

    @skolvikings @DisneyPlusHelp Yep. As cutting edge a Disney and @PrimeVideo allegedly are, they can’t come up with a fix after a week...

  • dcp54466257 dcp (@dcp54466257) reported

    @people @PrimeVideo Watched it. Huge fan of Clancy’s John Clark series. Loved Michael B. Jordan in Rocky sequels. But... This movie was awful. Completely destroyed the character and the entire “John Clark” universe. Epic Fail.

  • b0724l invisible river (@b0724l) reported

    @PrimeVideo @InvincibleHQ Fix your services UI, it's awful

  • CleyFaye Cley Faye (@CleyFaye) reported

    Summary of @PrimeVideo: good content, worst experience out there as far as vod service goes. Meh.

  • ejboomin EJ 🏁 (@ejboomin) reported

    @PrimeVideo fix y’all’s app or send me my money back.

  • prlzx Paul L (@prlzx) reported

    Seems like Amazon Prime's VPN/proxy detection algorithm @primevideouk @PrimeVideo continues to ignore #IPv4 exhaustion and that users will increasingly be behind shared IPs. Variations on "Reboot your router / get a new IP - not our problem".

  • landwarsinasia Liz | I left a part of me back in new york (@landwarsinasia) reported

    Watching a low budget Jack the Ripper doc on @PrimeVideo and whoever did these captions should be fired. They're awful.

  • Digitalshot_UK ©Digitalshot (@Digitalshot_UK) reported

    @My5_tv You’ve been at it since early March! Maybe time to invest in some new techs? No other providers have this issue....not one. @Ofcom @PrimeVideo

  • AlexGillespie1 Alex Gillespie (@AlexGillespie1) reported

    @MarcherLord1 @PrimeVideo It’s ******* awful. I loved the book. Turned it off after 40 minutes

  • Vasanth2711987 Vasanth Subramaniam (@Vasanth2711987) reported

    Eh @PrimeVideo I pay money for a subscription. Why are you showing me Ads? Worst of all, it's ads for your own content.

  • luwafemi . (@luwafemi) reported

    Hi @PrimeVideo. I received an automatic subscription notification from Amazon video. It was done in error by my child. Kindly cancel this subscription as I do not have access to my account.

  • emmaward_ Emma Ward (@emmaward_) reported from Edinburgh, Scotland

    How can watch series 4 of #60daysin in the UK? Not on @NetflixUK or @PrimeVideo PLEASE HELP!!!! Fed up of crap websites

  • MJFGD Steve Cresswell 🕉️ (@MJFGD) reported

    @tagandbruce @MarcherLord1 @PrimeVideo That annoyed me. Reacher is a 6ft5 mountain that got into trouble because of his size. I was gutted when the midget *** the role

  • johnjohnA111 JohnJohn (@johnjohnA111) reported

    The reason I’m going to stop using @PrimeVideo is due to the fact that they have a “not interested” button for recommended (for you) TV shows and Movies and it doesn’t work. I get the same stupid crap recommended over and over. Don’t have the button if it doesn’t work. @amazon

  • MyColtsAccount Jeremy Stevenson (@MyColtsAccount) reported

    @drew724724 @PrimeVideo This first episode is awful so far. Hahaha.

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