Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 14
Chicago, IL 10
Houston, TX 9
Atlanta, GA 9
Los Angeles, CA 8
Portland, OR 8
San Jose, CA 8
Ashburn, VA 7
Minneapolis, MN 7
Denver, CO 7
Seattle, WA 6
New York City, NY 6
Indianapolis, IN 6
Las Vegas, NV 5
Orlando, FL 5
Sydney, NSW 5
Birmingham, AL 5
Omaha, NE 4
Miami, FL 4
Dallas, TX 4
Toronto, ON 3
Austin, TX 3
Carlsbad, CA 3
Katy, TX 3
San Antonio, TX 3
Hyderabad, TG 3
St. Louis, MO 3
Milwaukee, WI 3
Kansas City, MO 3
Saint Paul, MN 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • TradGroyper America First (@TradGroyper) reported

    Why can’t the @Showtime fireTV app work as nicely as @PrimeVideo? Please add +/- 10 second option. Also miss the X-ray feature. …or just let us watch season 5 of #billions on prime.

  • LifeandBeauty13 Hope (@LifeandBeauty13) reported

    @PrimeVideo The commercials need to stop.1st their was none,then one,now three.I pay money to you so I don’t have to deal with ads.I left other streaming services,so fix this please.

  • the_joneser2112 Michael (@the_joneser2112) reported

    @PatientPyramid @PrimeVideo I read that before I replied. Maybe I replied to the wrong thread. Mostly it was for @PrimeVideo to fix their x-ray

  • FearOfTheDuck74 sayj🤘🏽🖤 Freedom is your right!🙌🏽✌🏽 (@FearOfTheDuck74) reported

    @davehoughton666 @PrimeVideo I only watched the first episode so I'm looking forward to some more tonight. Apparently they've axed the series after season 2 but I'll carry on with it unless ot gets terrible lol

  • JosephC08959417 Joseph Clarke (@JosephC08959417) reported

    @MarkyMarcelus @PrimeVideo A 12 year old was glorifying war on an epic level and expressed hope for a war. As he loved war movies I had no problem getting him to sit down for it initially. Perhaps I emotionally scared him but he was terrified and had me turn it off. It is terrifying.

  • misterbibss o bibs (@misterbibss) reported

    Hey @PrimeVideo how about working on this crazy user interface? This app REALLY HARD to use. Help people out and get some designers to work on it!

  • Thornablo Thorn (@Thornablo) reported

    @nowscreamingpv @PrimeVideo Scream would’ve been more iconic if the sequels & spin off weren’t terrible

  • starchanton Anton Starch (@starchanton) reported

    Thanks to the unspeakably crappy @PrimeVideo TV app, I missed the ****** of that scintillating #KremlinCup final. Whether watching on the phone, on a laptop, or on the TV, there are problems with buffering, freezing, being thrown out of the app, etc etc. This is only with tennis.

  • MorganC59703824 MorganColon (@MorganC59703824) reported

    @DavidSpade @PrimeVideo Who will help me with advice?

  • engumairanwar Umair Anwar (@engumairanwar) reported

    @PrimeVideo having worst experience with amazon being a prime customer expecting a call back today with solution 0555930187

  • lxshachx e l i s h a 🌶❤🌷 (@lxshachx) reported

    @PrimeVideo please put new girl back on prime it is literally all i watch this is a terrible loss how do i procrastinate my degree without it :')

  • ScarrbellyBc SCARRBELLY-5k (@ScarrbellyBc) reported from New Castle, Pennsylvania

    @bayourednation Watch my movie on @PrimeVideo called worst Christmas Ever

  • HunterWebb Hunter Webb (@HunterWebb) reported

    It really sucks that I have to go to @PrimeVideo to buy the Dad Baby episode of @OfficialBlueyTV (S8E5) because for some reason the episode isn't on @disneyplus. What's the problem with episode? Bandit is just playing with his kids and it's absolutely hilarious.

  • Don_Gen_X D (@Don_Gen_X) reported

    @MarcherLord1 @PrimeVideo He always looked old for his age. In Morse he looked way older than his years. I guess make up a lot of it. Quality actor

  • ItsTheReverse No Thoughts, Only Dune (@ItsTheReverse) reported

    Also this is me begging @PrimeVideo to fix the subtitles for this movie cause it's literally unwatchable with them on

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