Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 13
Chicago, IL 10
Houston, TX 9
Atlanta, GA 9
Los Angeles, CA 8
Portland, OR 8
San Jose, CA 8
Ashburn, VA 7
Minneapolis, MN 7
Denver, CO 7
Seattle, WA 6
New York City, NY 6
Indianapolis, IN 6
Orlando, FL 5
Sydney, NSW 5
Birmingham, AL 5
Omaha, NE 4
Miami, FL 4
Milwaukee, WI 4
Las Vegas, NV 4
Dallas, TX 4
Toronto, ON 3
Austin, TX 3
Bengaluru, KA 3
Carlsbad, CA 3
Katy, TX 3
San Antonio, TX 3
Hyderabad, TG 3
St. Louis, MO 3
Kansas City, MO 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • dandemarco6 Dan DeMarco (@dandemarco6) reported

    @AdeleSellsNJ @PrimeVideo I had the same issue, just turn it off and turn it back on.

  • molliedice Mollie Dice (@molliedice) reported

    @AdeleSellsNJ @PrimeVideo Issue with prime too. This sucks

  • PandeyGKahin Saurabh Pandey (@PandeyGKahin) reported

    @PrimeVideo everytime I clikc #PanchayatSeason2 I get 5004 error. Can u resolve it ?

  • GMJG86 Joel Green (@GMJG86) reported

    @damon_wilson29 @PrimeVideo Sounds awful to me.

  • AdeleSellsNJ Adele Amato Tamburo (@AdeleSellsNJ) reported

    @warriorboss2 @PrimeVideo Awful just awful. Miss WPIX never thought I would say that

  • dan_coyle Dan Coyle (@dan_coyle) reported

    Is anyone else’s firestick not working? #amazonfire #amazon #PrimeVideo

  • akbararfaei70 Akbararfaei70 (@akbararfaei70) reported

    @PrimeVideo I look for poor families and with the money that people give me, I give it to poor families, each with a little help and the people who send money, you also wanted to help

  • willopez1976 Wilson Lopez 🇵🇷 (@willopez1976) reported

    @AdeleSellsNJ @PrimeVideo I am so sorry to hear that,it is ridiculous with all the money they make & that we pay for awful & no service some times. At least your not missing much it been a boring game so far 1-0 in favor of the White Sox. You have a bless day second game is on ESPN.

  • Gene_iusKicks fred (@Gene_iusKicks) reported

    @BarstoolHubbs Psssst @PrimeVideo fix this

  • premalsingh Premal Singh (@premalsingh) reported

    @PrimeVideo you only dont work on your own platform lol. And this has been observed by many customers, and they also need to clear cache everytime. Cant your highly paid "SDE"s fix this small thing?

  • stubz1770 Matt Stabile (@stubz1770) reported

    @YESNetwork @YESNetwork game is geo-restricted in Durham, CT please work with @PrimeVideo to correct this as there is no way to watch the game which I am somehow paying twice for (cable subscription for YES & Prime subscription)

  • niveshsharma111 Yishu (@niveshsharma111) reported

    @amazonIN Even after paying 179 Rs. monthly subscription by my credit card i am not able to watch Prime. Kindly resolve the issue as soon as possible.@PrimeVideoIN @PrimeVideo

  • FirbyJ_ Firby ⏱ (@FirbyJ_) reported

    @Run_Dolly_Run @PrimeVideo Really? I nearly walked out on it. It was the worst they’ve ever done since die another day

  • Afghan55487900 Afghan girl (@Afghan55487900) reported

    @VanityFair @JeffBezos @PrimeVideo Please help me,I have siv I am not wrong person please answer to me for god,my life is in danger I am hide at home,I try a lot to fight with this problem but now I am hungry,I afraid to do something wrong with my life,can’t stand anymore,the situation of here is like hell🙏🥺💔

  • willopez1976 Wilson Lopez 🇵🇷 (@willopez1976) reported

    @AdeleSellsNJ @PrimeVideo I had the same problem,took it out from my tv & switched to my iMac now is not skipping & working perfectly for now. 🙏🏼 I hope it works for you. Let’s go Yankees. Don’t forget to turn off the game in your other device because it won’t let you login to the game.

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