Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 11
Los Angeles, CA 8
Atlanta, GA 8
Portland, OR 7
Orlando, FL 7
Minneapolis, MN 5
Chicago, IL 5
Houston, TX 5
Perth, WA 4
Omaha, NE 4
Miami, FL 4
Brisbane, QLD 4
Birmingham, AL 4
Denver, CO 4
Seattle, WA 4
Sydney, NSW 4
London, England 3
Kansas City, MO 3
Dallas, TX 3
Buena Park, CA 3
Austin, TX 3
Ashburn, VA 3
New York City, NY 3
Napa, CA 2
St. Louis, MO 2
Queens, NY 2
Vancouver, BC 2
Boise, ID 2
Rockledge, FL 2
Needham, MA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • tsqtweet Stuart (@tsqtweet) reported

    @MotoGP @PrimeVideo whatever launch problems there were, seems they're fixed. I've just watched episode 1. Fantastic. 👏👍

  • AVF_Scooby2000 Gary B MHFA 💙🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦🇬🇧🇪🇺🌍🟠 (@AVF_Scooby2000) reported

    @PrimeVideo seem to be taking £4.99 out my account randomly, maybe they can help me on here as the contract details I have get me knowhere. If not then bye bye Amazon account.

  • KantVirdi Chander Kant Virdi (@KantVirdi) reported

    @netplusofficial @PrimeVideo @PrimeVideoIN Your local operator always tells me to not to raise complain instead call him directly if any issue. Obviously he doesn't want these complaints to go on record.

  • pk500 Paul Kelly (@pk500) reported

    I'm happy to report it appears @PrimeVideo has fixed the subtitle snafu with the new @MotoGP Unlimited docu-series. I watched tonight in UHD with subtitles -- no English dubbing. Dumb initial mistake but quick fix by Dorna, production company. HURRAH!

  • Dantes74302 Ruben A. Hilbers (@Dantes74302) reported

    @PrimeVideo Blah, blah, blah....now get back to work and make us some #Stargate, because #WeWantStargate And no reboot either, we want a continuation made @bradtravelers

  • kjkmnolkk fred flintstone (@kjkmnolkk) reported

    Never ordering a movie through @PrimeVideo. They don’t offer language other than English. Really terrible. @AmazonHelp

  • Pyxelmajick 💫Pyxelmajick✨🌙💫 (@Pyxelmajick) reported

    @PrimeVideo It probably won't help. You'll nickel and dime us to death for anything decent to watch.

  • KantVirdi Chander Kant Virdi (@KantVirdi) reported

    @netplusofficial @PrimeVideo @PrimeVideoIN Internet is down every other day. Incompetent local technical team. Worst experience with customer service representatives. My customer ID is 0002410798. Check the number of tickets I have raised for the same issue. My internet is down since morning. It was down yesterday as well

  • LaSchuler2 The Logical Democrat (@LaSchuler2) reported

    @JohnHol25596174 @PrimeVideo Have fun being illiterate in genetics. I’m not obese or fat at all because I have good 🧬 and get blood work done regularly. People don’t get obese because they have an eating disorder and lack exercise, those things are a symptom of hormonal imbalances.

  • OhGeeWeez Sebastian Alvarez (@OhGeeWeez) reported

    There's an excellent series on @YouTube originals called "Impulse", which is in the worst place. YouTube doesn't even advertise it, I had Premium for a year and found it by accident. It was cancelled after 2 seasons. @netflix or @PrimeVideo you need to save this great series.

  • ahmedchaibi89 Ahmed Chaibi (@ahmedchaibi89) reported

    Its funny how duolo continent is more clearer on YouTube than @PrimeVideo u guys need to fix ur app its so blurry even after adjusting the settings to the highest quality

  • kama1_87 kamal (@kama1_87) reported

    What @netflix and #DriveToSurvive need to work on is a mini series based on @HaasF1Team. That is the docuseries I want to see. I remember there was a #McLaren one on @PrimeVideo with alonso and the McHonda years which was class viewing. The legit ups and downs is the stuff I want

  • appliedecon Dollarz (@appliedecon) reported

    @PrimeVideo Holy hell that's awful

  • TellerVision Teller Vision (@TellerVision) reported

    @SoJoHello @PrimeVideo I'm fat and I had zero problem with it.

  • goingoutstrong Ian White (@goingoutstrong) reported

    @netflix has gotten terrible and same with @PrimeVideo

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