Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 8
Los Angeles, CA 7
Denver, CO 7
Ashburn, VA 6
Atlanta, GA 6
Chicago, IL 5
Orlando, FL 5
Bengaluru, KA 4
Guadalajara, JAL 4
Brisbane, QLD 4
Minneapolis, MN 4
Phoenix, AZ 4
Tampa, FL 4
Derby, England 3
Fairfield, CA 3
Jacksonville, FL 3
Wandsworth, England 3
Mumbai, MH 3
Indianapolis, IN 3
Palmyra, VA 3
Nottingham, England 3
Dallas, TX 3
San Antonio, TX 3
Montréal, QC 3
Winston-Salem, NC 3
Cincinnati, OH 2
San Diego, CA 2
Albany, NY 2
Vacaville, CA 2
Hyderabad, TG 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • poor_n_stained Macula Dives (@poor_n_stained) reported

    The worst thing about @PrimeVideo's @sohotheatre shows is I was at some of the shows and I can hear my own laughter 🤦🏼

  • Tweetn2You Blue»Tweety«Bird (@Tweetn2You) reported

    @PrimeVideo Hi, could you fix the seek bar not having smooth scrolling on AppleTV, please. It's a real inconvenience having to DJ the AppleTV remote just to seek 10secs at a time; especially, if you miss the end of movie & want to quickly scroll back to last position from start.

  • stephanfleet Stephan Fleet (@stephanfleet) reported

    @deanfaulder @TheBoysTV @PrimeVideo One idea I've been pitching for some time is QR codes that lead to full credits on shows before they switch to the next episode. It's not just VFX, lots of crew that never gets recognized, and technology could fix it!

  • zeke_polaris Zeke Polaris (@zeke_polaris) reported

    @PrimeVideo @amazon On YuGiOh Season 3 Episode 25 Back to Battle City Part 1, the skip recap is broken. It doesn't skip the full recap it forces the user to skip 40 whole seconds just to enjoy the STARTING of the actual episode (starting theme song)

  • theemfngoat THE FCKING GOAT🧡 (@theemfngoat) reported

    If @PrimeVideo Don’t Fix @STARZ So I Can Watch @PValleySTARZ IMMA FLIP

  • atlcopo 🚏 (@atlcopo) reported

    Y’all WNBA stream is terrible rn, fix it @PrimeVideo

  • AnaAnsan3 AnaAnsan (Starfield bigger and better) (@AnaAnsan3) reported

    @PrimeVideo @JackQuaid92 Thr worst actor in the series...He can't act.

  • Mileyrose272 s’miley (@Mileyrose272) reported

    @PrimeVideo where season 2 of @thesummeritp !!!! Please let her treatment work!!! #teamconrad!

  • Lashar78869602 Lashar (@Lashar78869602) reported

    Wtf is wrong with @PrimeVideo my shows will not play and I pay enough money for my unlimited data and @PrimeVideo for everything to work and for me to be notified when it’s not working.

  • DebSheehan6 Deb Sheehan (@DebSheehan6) reported

    I hear that several companies are planning to help pay for killing their future customers @amazon @PrimeVideo @amazonmusic is one of them. May have to reconsider my next order. 🤔

  • DrMonDieu DrMonDieu (@DrMonDieu) reported

    @PrimeVideo Sleepless in seattle, it was awful because we were living in seattle and my dad fell asleep, he’s such a contrarian.

  • gururagu5692 S.Guru Raghavendra (@gururagu5692) reported

    @AmazonHelp work customer care service center in world @AmazonHelp @PrimeVideo

  • ImariShamere Imari💖 (@ImariShamere) reported

    @KellyBundee1029 @Its_amburrr11 @PrimeVideo I am & the same issue is popping up for me too :(

  • MurraySlaughtr Murray Slaughter (@MurraySlaughtr) reported

    @PrimeVideo @JackQuaid92 That show is awful. I would never let my kids watch it.

  • I_Said_______ Me (@I_Said_______) reported

    @PrimeVideo @JackQuaid92 I think I'm gonna block this account. You're just giving spoilers. You even ruined herogasm for everyone by over hyping it and constantly going on about it. Who is head of PR? I want to speak with them. 🤨 Not suprised tho. Prime sucks. It's literally the worst streaming site.

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