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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alicante, Valencia 1
Gif-sur-Yvette, Île-de-France 1
Valencia, Valencia 1
Wolfeboro, NH 1
Township of Evan, KS 1
Amiens, Hauts-de-France 1
Gaithersburg, MD 1
Veracruz, VER 1
Sète, Occitanie 1
DeWitt, MI 1
Betim, MG 1
Melbourne, VIC 2
Poplar, England 1
Lakeville, MN 1
Puebla, PUE 1
Challans, Pays de la Loire 1
Paris, Île-de-France 7
Palma, Balearic Islands 1
Bourges, Centre 1
Sunderland, England 1
Besançon, Bourgogne-Franche-Comté 1
Brest, Brittany 1
Aix-en-Provence, Provence-Alpes-Côte d'Azur 1
Chhindwāra, MP 1
Stoke-on-Trent, England 1
Brussels, Brussels Capital 1
Berlin, Berlin 1
Renningen, Baden-Württemberg 1
Reading, England 2
Juárez, CHH 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • ayoruthieee
    Haitian Sailor Moon 🌙💫🇭🇹 (@ayoruthieee) reported

    I’m sorry but this absolutely needs to happen. @PrimeVideo please get to work! @MarkRuffalo call your agent and son 😭

  • SaveStargate198
    Save Stargate (@SaveStargate198) reported

    @PrimeVideo I'm having trouble with my prime subscription. How can I get support please?

  • Tempowrario
    pão de fo (@Tempowrario) reported

    @blackgirlshitt @PrimeVideo I think it would be good if you tried to resolve your issues with white people; it's not normal for their presence in a film to bother someone.

  • CoachBillDonald
    Bill Donald (@CoachBillDonald) reported

    Been trying to watch #ProfessorT on @PrimeVideo but there are audio issues. The music plays but no dialogue. Characters mouths move but no words. Have tried to contact @PrimeVideo customer service, to no avail. Other shows work fine, just Professor T, Season Three, Episode Three.

  • ronshim32
    Ron (@ronshim32) reported

    @PrimeVideo your video feed or picture quality again is crap for the WNBA game. Embarrassing. Please don’t broadcast anymore games because you can’t. Let the other networks do it

  • TrueSkull17
    Skull17 (@TrueSkull17) reported

    "Watch this ad to watch this episode without interruption" "proceeds to constantly play ads through the episode" @PrimeVideo please fix this. If it says it'll be ad free then maybe follow through with it?

  • Thom001egg
    Thom (@Thom001egg) reported

    @PrimeVideo @mgm_studios @AmazonMGMStudio i think you should know trying to ignore us wont work. We arent going anywhere. #savestargate #gerogate

  • Windinmyhair00
    Wind (@Windinmyhair00) reported

    @PrimeVideo Teenage romance genre r the worst in movies and Amazon putting a lot of them lately.🕯

  • hentai_surprise
    Samiel the Infamous (@hentai_surprise) reported

    Recently, I finally got around to reading all 144 issues of Invincible. This is notable for two reasons. One, I rarely read comics at all anymore, and two, the @PrimeVideo animated series is only about halfway through the main plot to date. Without spoiling it, especially since the show has made a number of departures and changes to the source material, the ending was kinda lackluster. Once certain revelations on the moon transpire, it's fairly obvious where Mark Grayson and Co. are headed eventually. I appreciated the Six Feet Under-style attempt to mitigate it, but it's still pretty underwhelming. This is not good in a series that prioritizes shock value and unexpected revelations. Also, I kinda hate Eve. That said, I'm not really looking forward to continuing the show. I just don't see @PrimeVideo doing it better, and it wasn't great to begin with. If you like it, I hope you continue to enjoy it. I'm gonna watch something else.

  • NewWldDisorder
    New World Disorder (@NewWldDisorder) reported

    @PrimeVideo are you guys gonna work today or what. My app says prime video is out

  • elCheeso
    el-Cheeso 🧀 (@elCheeso) reported

    @thatcrazycatmum @AmazonMGMStudio @PrimeVideo The problem is absolutely definately not the Cheese. It's the O'Niell's Ba'als part that's holding me back.

  • thecards28
    Sooty McSoot-Soot (@thecards28) reported

    @Joydeep3000 @PrimeVideo Sucks that he let himself get into that mindset!! He must've really been going through it... I just can't give him a pass when he has every opportunity to get help or advice, he is definitely not the only man dealing with an unfaithful partner but he is a millionaire & famous!

  • Vojtak42
    Vojtak (@Vojtak42) reported

    @SaveStargate198 @PrimeVideo Let's troubleshoot. Did the issue happen coincidentally just after Amazon announced they canceled #GerosGate?

  • SigAmericas
    ✨🌎🦊🍯🎤🎬🔥✨ (@SigAmericas) reported

    @PrimeVideo See you at work tomorrow!!

  • T3rriClark
    🐢Slow & steady wins the race. (@T3rriClark) reported

    Awww, damn! I really loved Sterling Point! I love that @PrimeVideo is putting out quality YA content. Used to be @netflix was the go to, but their OG content has been suffering - especially within YA. Prime just needs to STICK with series & allow them to grow. SP & Off Campus win

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