Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 8
Denver, CO 7
Atlanta, GA 6
Brisbane, QLD 5
Chicago, IL 5
Orlando, FL 5
Los Angeles, CA 5
Phoenix, AZ 4
Tampa, FL 4
Dallas, TX 4
Ashburn, VA 4
Bengaluru, KA 3
Seattle, WA 3
Mumbai, MH 3
Indianapolis, IN 3
Palmyra, VA 3
Nottingham, England 3
San Antonio, TX 3
Montréal, QC 3
Winston-Salem, NC 3
Minneapolis, MN 3
London, England 3
Marietta, GA 2
Lexington, KY 2
Torrington, CT 2
New Oxford, PA 2
Spokane, WA 2
Buena Park, CA 2
Jacksonville, FL 2
Austin, TX 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • DerekHeisler Derek Heisler 🇺🇦🤍 (@DerekHeisler) reported

    @PrimeVideo we were under “kids” in the app and a non-kid-friendly commercial aired just before the show. Luckily we were there to skip it. Please fix this.

  • Redovablue MystressofMayhem (@Redovablue) reported

    Stay away from @amazon @PrimeVideo Patriots. They stole over $200 from me and are finding excuses not to give it back. Thieves and garbage bags. Send you broken items then tell you we’ll pay you back when we feel like it.

  • sureshjune27 Dr Suresh (@sureshjune27) reported

    @PrimeVideo @amazonIN why should i pay extra money to watch movie when i have full subscription? You are looting customers. Im banning amazon. Worst service

  • KNRVLG518533 Srinivas (@KNRVLG518533) reported

    @DareandDevil @priyamucharla @PrimeVideo One of the worst APP prime.. edo movies pichito vadutunnam tappithe..

  • KenCulver7 *** ‘er vaxxed!!😷🇺🇸🌊🌊🌊🇺🇦 (@KenCulver7) reported

    @PrimeVideo Looks good. Wish I could watch it on my Samsung smart tv. But I can’t, and they can’t figure out why. You Tube tv, Netflix an Prime Video work great, though. Techs must suck!

  • ThinkinHashtag The Thinking Hat 🇮🇳 (@ThinkinHashtag) reported

    @unipam @PrimeVideo @TheViralFever So I started season 1 and then could navigate to season 2. Was a glitch maybe.

  • NotThatNATO NathanO (@NotThatNATO) reported

    @DaveSFoley @PrimeVideo No problem, I'll happily watch #KidsInTheHall season 6 again this weekend

  • MsEmilyMarie Emily Pate (@MsEmilyMarie) reported

    @derekwhitacre @DaveSFoley @PrimeVideo When my kid was an infant, the only thing that would help him sleep, calm him, etc. was playing this song over and over. We once listened to it on repeat for five hours on a road trip, no joke. So funny you used this particular song.

  • RahulSa39269698 Rahul Sai (@RahulSa39269698) reported

    @PrimeVideo @TheDramaClubPV One worst rental idea raised by prime team. These causes loss of subscribers to prime .

  • KritikaSareen1 Kritika Sareen (@KritikaSareen1) reported

    @PrimeVideo For some reason, Panchayat season 2 is not playing for me in the USA. Is that a known issue?

  • _YvonneBurton Yvonne Burton Ephesians 6:12 (@_YvonneBurton) reported

    @juicemaster @YouTube @PrimeVideo But can it help someone get off Dialysis? Just curious and trying to help someone I know

  • ztress_ Zac Tressel (@ztress_) reported

    @PrimeVideo @TheNorthmanFilm An awful movie tbh, had very high hopes and was disappointed

  • AlriaMonteiro Alria Monteiro (@AlriaMonteiro) reported

    @PrimeVideo how can I watch KGF 2? I am facing an issue trying to purchase?

  • pozunderpalms Veterans For Trump (@pozunderpalms) reported

    @PrimeVideo The second day been trying to watch Night Sky Series with Sissy Spacek & J. K. Rollins! Closed Captioning works but video does not advance with captioning stays on same frame! WHY? Please Fix!

  • krishna_zz Krishna (@krishna_zz) reported

    @OkeyBangaram @priyamucharla @PrimeVideo acharya ki aithe search work avvakapovadame better sir

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