Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 13
Chicago, IL 9
Los Angeles, CA 8
Portland, OR 8
Orlando, FL 7
Minneapolis, MN 7
Denver, CO 6
Seattle, WA 6
Houston, TX 6
Omaha, NE 5
Miami, FL 5
Atlanta, GA 5
Ashburn, VA 5
New York City, NY 5
Brisbane, QLD 4
Dallas, TX 4
Birmingham, AL 4
Las Vegas, NV 4
Sydney, NSW 4
San Jose, CA 4
San Diego, CA 3
St. Louis, MO 3
Queens, NY 3
Vancouver, BC 3
Perth, WA 3
Buena Park, CA 3
Columbus, OH 3
Austin, TX 3
Katy, TX 3
Milwaukee, WI 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Br3nd_nHock_y08 B Rennon🛥™ (@Br3nd_nHock_y08) reported

    Yo @PrimeVideo wtf is this quality

  • AxtionMikeb Mike Brittain💎🚀🌙 (@AxtionMikeb) reported

    @PrimeVideo sucks. The quality is ****. I can’t believe people pay for this ****. #wasteofmoney

  • AreJay1976 Ron Jersey (@AreJay1976) reported

    @PrimeVideo @SoldierField Fix the problem AP

  • samcity81 samcity8 (@samcity81) reported

    @TheSpaceshipper Yes but what about @appletvplus @primevideo, they have a lot of money and will work with Scott free. 2 strong possibilities and there are also other networks who could be interested. RBW is getting more and more popular, this original IP has its chance to find a new home.

  • bankrolljayl JL (@bankrolljayl) reported

    Yoo @PrimeVideo this quality ain’t hittin tonight for TNF fix it

  • calizephyr calizephyr (@calizephyr) reported

    @NFLonPrime @PrimeVideo @EricClapton Fix the stream.

  • VPNGroupie Binary User (@VPNGroupie) reported

    My f-duking internet don't let me watch the #TNFonPrime in @PrimeVideo😭 Random problems when you stream sports instead watch the game in TV. 🥲😑😓

  • meier_tanner tanner meier (@meier_tanner) reported

    I got better picture quality on my Nintendo DS then I’m getting on @PrimeVideo right now

  • Fatboy933 FAT BOY™ (@Fatboy933) reported

    Why does @PrimeVideo ‘s #NFL #TNF streaming quality ALWAYS suck ********?.. 90’s games on old CRT sets looks better than this ****

  • thismyburner10 burnerszn Ω 1027 Ω (@thismyburner10) reported

    @Xfinity @PrimeVideo weekly reminder that the #ThursdayNightFootball stream through Xfinity is terrible. Pauses every couple minutes to buffer

  • BillyOceanspray Billy O (@BillyOceanspray) reported

    Once again the stream on @PrimeVideo for TNF is absolutely trash. How has this not been fixed yet? It's not a user issue, it's a supplier issue. Fix it.

  • mrreggie_iduzit Mr. Reggie (@mrreggie_iduzit) reported

    @PrimeVideo y’all got to fix the freezing for Thursday football. Not one game worked all season!

  • LaurieLuongo Laurie Luongo, Author (@LaurieLuongo) reported

    @PrimeVideo needs a lot of help to make Thursday Night Football something the viewers want to see. Disappointed in the Al Michaels & @KirkHerbstreit duo. No energy or enthusiasm tonight. Doesn’t compete with any of the Sunday broadcasts.

  • Hogwylde1 Chuck (@Hogwylde1) reported

    I hate the picture quality on these games on @PrimeVideo @ProFootballTalk

  • heelsandsox B Whyte (@heelsandsox) reported

    So far my first Thursday night football game on @PrimeVideo and the quality of video and buffering is very difficult to deal with. Could be my internet provider, but expect better and can’t believe I would say missing it on @DIRECTV

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