Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 13
Chicago, IL 10
Portland, OR 8
San Jose, CA 8
Denver, CO 7
Houston, TX 7
Los Angeles, CA 7
Minneapolis, MN 7
Orlando, FL 6
Seattle, WA 6
Atlanta, GA 6
Ashburn, VA 6
Birmingham, AL 5
Dallas, TX 5
Las Vegas, NV 5
New York City, NY 5
Sydney, NSW 4
Omaha, NE 4
Miami, FL 4
Vancouver, BC 3
Perth, WA 3
Buena Park, CA 3
Brisbane, QLD 3
Madison, WI 3
Columbus, OH 3
Austin, TX 3
Carlsbad, CA 3
Katy, TX 3
Indianapolis, IN 3
San Antonio, TX 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • thekenshain Ken Shain (@thekenshain) reported

    @DoItForMaMa @MaiselTV @PrimeVideo No problem. I once accused William F. Buckley of writing for US News & World Report. I didn't know he'd think of it as slander.

  • NaveenB54536627 Naveen Bansal (@NaveenB54536627) reported

    Very poor service Amazon prime customer care no response 15 min call hold.issue in movie streaming tata sky Bing. @AmazonePrime @PrimeVideo @TataSkyBinge

  • Thatdudecody Cody Watkins (@Thatdudecody) reported

    @PrimeVideo yo, fix your garbage app. I've tried multiple times to rent a movie and it fails every time. So I spent my money with @YouTube to rent. You guys have enough money to afford top talent and college dropouts still consistently make better entertainment app experiences.

  • IoKorra Korra Io (@IoKorra) reported

    Am I the only one who finds it incredibly stupid @PrimeVideo didn't renew their contract to keep @ExpanseOnPrime going? It's a solvable issue. Unless someone else outdoes Amazon and picks it up for a miniseries or two-part film epic; I prefer the latter. #SaveTheExpanse

  • Arkitekt781 Arkitekt78 🇺🇸 (@Arkitekt781) reported

    @PrimeVideo Movie was awful. Bad writing. Bad voice acting. Kids hated it.

  • dwightdjohnson Dwight Johnson (@dwightdjohnson) reported

    @405_Taylor_Av @PrimeVideo No Mary Tyler Moore? Fix that. Weekend is coming up. Who can turn the world on with a smile….

  • SomeBeardedNerd that one guy (@SomeBeardedNerd) reported

    @DWRshow @RyanEversley went to watch DWR on @PrimeVideo and it’s saying not available in my location. Do you know of any issues or did they pull it?

  • Nekobaghira Neko (@Nekobaghira) reported

    @PrimeVideo I dislike sitcoms and laugh tracks added to them when the show never had it to begin with. Laugh tracks are awful and ruin every show. Either people get the joke or they don't. IMO.

  • JustinRamirez Justin Ramirez (@JustinRamirez) reported

    @Tubi fix that resolution especially @PrimeVideo since I’m a prime member at least include that damn.

  • PhaNi_sa_koi Nikhil Phadke (@PhaNi_sa_koi) reported

    @PrimeVideo you have deducted the charges from our card and still my membership shows we have to pay. There is no customer service line where we can reach you. Chats are not working, your 800 number is continuously asking to select language. Pls call

  • anedwar Andrew Edwards (@anedwar) reported

    Just joined a Watch Party on Twitch and it was actually really good. Only real issue @PrimeVideo @Twitch is that it seemed that my Prime video was out of sync with the streamer. Any way to make sure they are in sync?

  • j4_d JFord (@j4_d) reported

    @PrimeVideo why is the narrator voice taking over? Is there a glitch? All the settings are correct.

  • moanaminuteman MoanAMinuteMan (@moanaminuteman) reported

    @netflix has crashed because it doesn’t show great movies or tv from the 80s. @PrimeVideo will crash as it shows way too much Bollywood

  • SomethingSubtle Dan Hollinger (@SomethingSubtle) reported

    @PrimeVideo can you help me explain region controls and copy right to a jet lagged toddler? I'll wait.

  • UptownGrl78 ALM, So Wear A Mask 😷 (@UptownGrl78) reported

    HOW can you end #TheExpanse with only SIX episodes @PrimeVideo ?!? And an entire storyline unfinished!! I thought you would at least continue the series with a new cast, which was sad enough to imagine, but finding out you’re ending it entirely has broken me 💔😭😭😭

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