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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Puebla, PUE 1
Challans, Pays de la Loire 1
Paris, Île-de-France 10
Palma, Balearic Islands 1
Bourges, Centre 1
Sunderland, England 1
Besançon, Bourgogne-Franche-Comté 1
Brest, Brittany 1
Aix-en-Provence, Provence-Alpes-Côte d'Azur 1
Melbourne, VIC 2
Chhindwāra, MP 1
Stoke-on-Trent, England 1
Brussels, Brussels Capital 1
Berlin, Berlin 1
Renningen, Baden-Württemberg 1
Reading, England 2
Juárez, CHH 1
Ontario, CA 1
Changé, Pays de la Loire 1
Ciudad Jardín, MEX 1
Brisbane, QLD 1
Montigny-lès-Cormeilles, Île-de-France 1
Fréjus, Provence-Alpes-Côte d'Azur 1
Campinas, SP 1
Montpellier, Occitanie 1
Vilanova de Sau, Catalonia 1
Toulon, Provence-Alpes-Côte d'Azur 1
Sydney, NSW 1
Köln, NRW 1
London, England 5
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Freshstart871
    Freshstart87 (@Freshstart871) reported

    @PrimeVideo, can you fix the verbal audio for movies and tv shows please? Why are the ads and background music louder than the dialog? Also, get rid of the are you still watching prompts on your free tv channels.

  • SeemsLikeNoOne
    Seems Like No One (@SeemsLikeNoOne) reported

    @PrimeVideo Your "stars" are despicable anti-American propagandists. Your programing is complete ****. It's like someone is trying to come up with the worst possible programs, then ten more people try to make it worse. You failed to #SaveStargate!

  • 25talents1
    25talents (@25talents1) reported

    No... I don't think @AmazonMGMStudio or @PrimeVideo is. Someone's job isn't going to last very long after their boss realizes the drastic error in ignoring the #savestargate campaign...

  • Vojtak42
    Vojtak (@Vojtak42) reported

    @SaveStargate198 @PrimeVideo Let's troubleshoot. Did the issue happen coincidentally just after Amazon announced they canceled Chappa'ai? PS seems like another hashtag got blacklisted.

  • slagolas
    slagolas is trop sdcc posting (@slagolas) reported

    i'm sorry i'm leading the bullying campaign against amazon prime for this FIX IT NOW @PrimeVideo

  • JohnAnders39848
    John Anderson (@JohnAnders39848) reported

    @Jules5RunCO @PrimeVideo This guy has mental issues

  • Couves5J
    Quintaconta (@Couves5J) reported

    @PrimeVideo No, LA arrives in ME, every location has LA demographics. Awful.

  • 1x_Michelle_x1
    Michelle (@1x_Michelle_x1) reported

    @giris4u @PrimeVideo These are not fans of Tolkien's work. Most of them have probably never read a book in their lives.

  • SaveStargate198
    Save Stargate (@SaveStargate198) reported

    @PrimeVideo I'm having issues with my subscription. How can I get support please?

  • sophia_lux_3
    sof m, (@sophia_lux_3) reported

    @PrimeVideo my cardio is terrible but i'll be streaming anyway

  • Geek_Roberts
    G Roberts (@Geek_Roberts) reported

    @PrimeVideo Strange, why do you have so many hidden replies on this post? Still having trouble with that little Gate issue huh…… losers

  • AndrasGele32663
    András (@AndrasGele32663) reported

    @daniel_dias @mastersmovie @PrimeVideo I feel terrible missing this at the cinema. Already warched it 3 times and will watch it more. 4K blu-ray preordered also.

  • PrabhakaranBha2
    Prabhakaran Bhardwaj (@PrabhakaranBha2) reported

    @amazon @amazonIN @PrimeVideo My Fire Stick TV Remote is not working and I am unable to call the Customer Care Number. It is still in the warranty. I have tried numerous methods, restarting, reconnecting it manually, doesn't working, plz help. #Amazon #AmazonFireStick

  • ruijordao4
    rui jordao (@ruijordao4) reported

    @PrimeVideo I wasn't able to pay and watch some of yours offers in my country Portugal is the problem on my side ?

  • stargatejessie
    ECHOjessylyz (@stargatejessie) reported

    @AmazonMGMStudio Still not over the silly decision to ax the Stargate show you were working on. Not too late to fix it, though! @PrimeVideo @AmazonMGMStudio #SaveStargate

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