Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Dallas, TX | 5 |
Portland, OR | 4 |
Toronto, ON | 4 |
New York City, NY | 4 |
London, England | 4 |
Chicago, IL | 3 |
Houston, TX | 3 |
Phoenix, AZ | 3 |
Irving, TX | 3 |
Los Angeles, CA | 3 |
Pine Plains, NY | 2 |
Sacramento, CA | 2 |
Charlotte, NC | 2 |
Beijing, Beijing Shi | 2 |
Orlando, FL | 2 |
Grimsby, England | 2 |
Paris, Île-de-France | 2 |
San Antonio, TX | 2 |
Bengaluru, KA | 2 |
Manchester, England | 2 |
Waterford, MI | 2 |
Preston, England | 2 |
Seattle, WA | 2 |
Oklahoma City, OK | 2 |
Salt Lake City, UT | 2 |
Hackney, England | 2 |
Corona, CA | 2 |
Las Vegas, NV | 2 |
San Francisco, CA | 2 |
Victoria, BC | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
-
Jackson d (@Jackson51395640) reported
@PrimeVideo @AmazonFashion Obviously, cause I throw bones and fix ****, While they mess everything up.
-
Nedim Ahatovic (@nedimaha) reported
@PrimeVideo @ThePeripheralPV Hello. Just to let you know. You have the most expensive and worst customer service I've ever seen. I bought Amazon Echo and you lock my acc because I'm in Bosnia. Good for you, thank you, great experience 🙌
-
OGBÁ MODEL!✨📌 (@Lavenderberry2) reported
@rihanna @SavageXFenty @PrimeVideo I have smiled at people who have said the most terrible things about me and they think I don’t know
-
Voice of Reason (@voiceofreason92) reported
Can McKay, Payne and Hutchinson be sent to a N Korean prison for their awful writing and ruining this project? @patrickmckay @GennHutchison @PrimeVideo Friend asking.
-
bob jones (@h5enrywills) reported
@LOTRonPrime @PrimeVideo This was terrible
-
Alish Hello (@AlishHello) reported
@rihanna @SavageXFenty @PrimeVideo You are a person with a lot of money, so it is not difficult for you to help TC
-
aHoodie&SumJean$ (@j2smooth214) reported
@PrimeVideo need to by the Mavs game cuz @BallySports Is Terrible asf
-
mami (@mamitaro24) reported
@PrimeVideo Especially SOCAL rain, I got off work and felt like 8pm already haha
-
RAJA AHMAD (@RAJA_ZULFIQAR_) reported
@INTERIORHUB3 Superb but the only problem is that we don't have much to watch on @netflix or even on @PrimeVideo . Both are getting boring (at least here in Pakistan)
-
Cisco (@CiscoM99) reported
@MichiNyen @PrimeVideo Yes agreed!! The worst cliffhanger ever!
-
OGBÁ MODEL!✨📌 (@Lavenderberry2) reported
@rihanna @SavageXFenty @PrimeVideo I have smiled at people who have said the most terrible things about me and they think I don’t know
-
Prasanth (@prashanthacia) reported
Difficult to login @PrimeVideo compared to @netflix and @DisneyPlusHS and most irritating and pathetic method as well compared to other two
-
Steve Paton ペイトン先生 (@PatonSMP) reported
@amazonmusic @PrimeVideo Amazon Music is ransomware. We paid our money, and made our playlists. Then Amazon decided to hold them for ransom, adding **** to them and making them unusable until we fork out MORE money just to get things back to how they were. That's exactly ransomware.
-
Mike Junior (@Michael64017594) reported
@rihanna @SavageXFenty @PrimeVideo Someone help me with the name of the song
-
CA Chandra Prakash Bhutra (@CBhutra) reported
While watching web series on amazon prime videos facing problem of not showing video only audio @PrimeVideo @amazonIN pls check that out