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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Seattle, WA 3
Galveston, TX 1
Township of Evan, KS 2
Chambersburg, PA 1
Freer, TX 1
Oxford, England 2
City of Westminster, England 1
Edgware, England 1
Baltimore, MD 2
Manchester, England 2
Veracruz, VER 1
Itaitinga, CE 1
Guarulhos, SP 2
Gillingham, England 1
San Jose, CA 2
Weymouth, England 1
Suwanee, GA 1
Edmonton, AB 1
Waldorf, MD 1
Franklin, TN 1
Burlington, ON 1
Middleville, MI 1
Munich, Bavaria 1
Chicago, IL 6
North Richland Hills, TX 1
Somers, NY 1
Ayr, Scotland 1
Buxton, England 1
Southampton, England 2
Dortmund, NRW 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • TampaFLPolitico
    Ranger Rick (@TampaFLPolitico) reported

    @Fla_Pol @PrimeVideo @AP Of all the things FL could use tax dollars on, we consistently piss it away on these tourism junkits. It’s the worst industry for the State - low wage jobs and littering tourists - only benefit a select few hotel owners.

  • VoiceinRecovery
    Kendra Sebelius (@VoiceinRecovery) reported from Vista, California

    Love when @PrimeVideo just refuses to work. Won't let me click on my profile to open app on my ps5. I've restarted my ps5, my internet, my router, everything. I'm tech savvy enough to problem solve first. So now what?

  • Viral_Advocates
    Devils_Advocate (@Viral_Advocates) reported

    @amazonmusic @billieeilish @PrimeVideo I don’t think anyone should be getting on a moral high horse when talking about an immature child making a error in judgement when not mentioning the platform in which the monopoly man and his company are continuously insulting all people with their work & business ethics!

  • NoamBonkowski
    Noam Bonkowski (@NoamBonkowski) reported

    @HBOMaxHelp Part 3-Spoiled Milk- STOP using HBO MAX. Their team should have recognized issue following HBO update, look at evidence & escalate to the right team. Why can't you be more like @AppleSupport or @PrimeVideo support (both amazing!) I can't wait to write more...

  • AdamJeffreys111
    Adam Jeffreys (@AdamJeffreys111) reported

    @mozdt @AmazonStudios @PrimeVideo Went back just now and watched. Glitch in the Brain Box? lol

  • Aliciadfortner
    Alicia Fortner-#828~RideorDie #SaveManifest ✈️ (@Aliciadfortner) reported

    I just contacted Amazon prime video on there app and if we can convince all prime members to do the same they seem genuinely interested I tried to screenshot but it disappeared off the screen before I could. But I'm just trying to help #SaveManifest #AllGoodThings @PrimeVideo

  • jp_meh
    JP😴™️ (@jp_meh) reported

    @PrimeVideo The app isnt opening on my phone someone pls help

  • hannahgyrl
    Michelle Ethier (@hannahgyrl) reported

    @PrimeVideo I am trying to manage my subscriptions and it wont send me the notification to my phone so that I can...I need help! Never had this happen before

  • maybanotherlife
    Shattered at the altar of Winchesters (@maybanotherlife) reported

    @proCasDeanating @PrimeVideo @FlackonPrime I don't get how ppl are so offended by seeing bi Dean coding. C/W was stupid to acknowledge it.... maybe biphobic even, but if it was upto a network like Amazon, this wouldn't even be a problem. Dean would have been seen with men and probably made Destiel a good earning point.

  • RennertRita
    Rita Rennert (@RennertRita) reported

    We can't help ourselves and need you #SaveProdigalSon #ModeratelyScathed @PrimeVideo @amazonprimenow

  • ardninawsir
    Ardninawsir (@ardninawsir) reported

    Hi @PrimeVideo I need your help about my subscription. I already cancelled my subscription about three months ago, but you always charge my credit card for subscription. Can you help me to check and solve this problem? Thanks

  • NoamBonkowski
    Noam Bonkowski (@NoamBonkowski) reported

    @hbomax Part 3-Spoiled Milk- STOP using HBO MAX. Their team should have recognized the issue following HBO's update, based on the evidence & escalate to the right team. Why can't you be more like @AppleSupport or @PrimeVideo support (both amazing!) I can't wait to write more...

  • mjgchick
    Popsicle Peter (@mjgchick) reported

    Big ups to @PrimeVideo and the awful Haitian cinimas I continue to watch because I’m trash and love it. lmao

  • QaziTabasum1
    Qazi Tabasum (@QaziTabasum1) reported

    @AMC_TV @AMCPlus @PrimeVideo Help me please

  • Vyvian07
    Vyvian07 (@Vyvian07) reported

    So... the @TMobile router arrived and I've connected it. So far, one TV gives me issues trying to use any music streaming apps, but @PrimeVideo and @netflix both work fine. Testing gaming PCs now...

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