Amazon Prime Instant Video Outage Map

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Amazon Video is an Internet video on demand service that is developed, owned and operated by It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Amazon Prime Instant Video Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Houston, TX 10
Madrid, Comunidad de Madrid 10
Denver, CO 9
Seattle, WA 8
Minneapolis, MN 8
Los Angeles, CA 8
New York City, NY 7
London, England 7
Dallas, TX 6
Portland, OR 6
Mesa, AZ 5
San Antonio, TX 5
Mexico City, CDMX 5
Paris, Île-de-France 5
Saint Paul, MN 5
Phoenix, AZ 4
Albuquerque, NM 4
Leeds, England 4
Vienna, Wien 4
Munich, Bavaria 4
Indianapolis, IN 4
Pittsburgh, PA 3
Salt Lake City, UT 3
Omaha, NE 3
Milton Keynes, England 3
Bristol, England 3
Palm Coast, FL 3
Berlin, Land Berlin 3
Youngstown, OH 3
Barcelona, Catalunya 3
Richmond, VA 3
Monterrey, NLE 3
Nashville, TN 3
Tacoma, WA 3
Buffalo, NY 3
Fort Lauderdale, FL 3
Boston, MA 3
Turin, Piemonte 3
Edinburgh, Scotland 3
Swindon, England 3
St. Petersburg, FL 3
Zaragoza, Aragon 3
Toronto, ON 3
Chicago, IL 3
Köln, NRW 3
San Francisco, CA 3
Detroit, MI 3
San Diego, CA 3
Missoula, MT 2
Plano, TX 2

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Amazon Prime Instant Video Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Amazon Prime Instant Video Issues Reports

Latest outage, problems and issue reports in social media:
  • sahil (@jokergolu) reported

    @AmazonHelp we already check and replied . But after that they are not resolving our issue. Now we have sent another shipment. Shipment ID : FBA15C81HGTD.. If this time we get any issue . we are dam sure to take a next step against the amazon DEL 4 . We also create and video for the same

  • Maggie Tiede (@maggietiede) reported

    Amazon Video has some of the very worst captions out there. It's disgraceful. It's not like they don't have the money to hire people and fix it.

  • tensebeagle123 (@tensebeagle1231) reported

    @YouTube YouTube fix your platform or the second Amazon makes that video platform they been wanting to make they'll be a mass Exodus off of YouTube were a lot of your creators will leave and then you realize you should have fixed the issue when you had the chance

  • kt b (@KTBtheG) reported


  • Rob⚡️Bentwookie (@BENTWOOKlE) reported

    I really like @AmazonVideo but their FF/RW is so terrible. They need to get their shit together. I’m sure it’s not that hard. Makes me wish I was watching on @netflix or almost any other streaming service.

  • TheThunderGalaxy (@ConduitGalaxy) reported

    Unpopular opinion: I don't like Netflix and Amazon Prime Video services. Worse case scenario, makes me lag. Worst case scenario, takes beloved franchises and blows it out of proportion. Best case scenario, I don't watch 'em.

  • dL (@dL_1337) reported

    Atlas Shrugged hit Amazon Prime video. Part III has to count as one of the worst movies I've bothered to watch. Ed Wood meets Alan Smithee. Unintentionally a parody...

  • Angry Husky (@Angry_Husky) reported

    @Jyrinx @Maggie_McNeill @Sarcastic_hubby @CBS I had to look that up. Unfortunately, the series is not available on Amazon or Netflix. I did find a poor quality video of season 1 episode 1 on Youtube, though. I liked The Wire and The Deuce, but aside from Simon's work, I consider crime dramas to be pure fiction.

  • Cate 💙❤️💔🧡💛💚 (@CateH_Jul22nd) reported

    Real world problem here (not). I have Xfinity, and an Amazon Prime account. Cannot work out how to view Prime Video’s on my TV (old school..... I do not watch movies on anything other than a TV). Any tips @amazon-prime

  • Nathaniel (@ndaught) reported

    Pro-tip: (for American viewers) If you don’t want to use the awful CBS app to stream #StarTrekDiscovery you can buy the CBS pass on Amazon Video and use their app instead. #CBSAllAccess

  • Dustin S. (@criedhavoc) reported

    @UberHaxorNova what I find super coincidental is in an Amazon video you use a walking boot for broken legs/ankles in a bit and I was laughing to my bro cause I had a broken ankle and was like "wait until he actually needs one, it's even less fun" and THEN YOU BROKE YOUR ANKLE

  • Next Studios (@NextStudiosTV) reported

    We’re currently experiencing outages when streaming “The Real with Joseph Azarian” and “Aware: Racism” on Amazon Prime Video. “This Is Family” is so far unaffected by the outage.

  • Grace (@GracieL0uisex0) reported

    i'm really upset that they took the twilights off of amazon prime video... what will i do without my guilty pleasure movie @PrimeVideo please fix it

  • V Spensieri (@Spensieri) reported

    @CraveHelp I’m having trouble with your app for the Amazon FireTV. 9 times out of 10 it tells me I need a CraveTV subscription to view the video, even though I am already logged in. I have no trouble viewing video on the iOS app. Please help.

  • GusSent (@gussent) reported from Baltimore, Maryland

    @DavidWWarfield It's a Ring "spotlight cam." It's pretty good, really easy to setup and get working out of the box. the mobile app "just works." I also have a Ring video doorbell. Also good. Ring is owned by Amazon, and they recently were exposed for major privacy issues. UGHHH

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