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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Tivoli, NY 1
San Jose, CA 6
Virginia Beach, VA 1
Denver, CO 5
Atlanta, GA 4
Sweetwater, TN 1
Hoddesdon, England 1
Austin, TX 4
Lucknow, UP 2
Grande Prairie, AB 1
Auray, Brittany 1
Charlotte, NC 2
Belleville, NJ 1
Toronto, ON 1
Canyon Lake, TX 1
London, England 6
Philadelphia, PA 3
Kigali, Kigali 1
Red Deer, AB 1
Perth, WA 4
Melbourne, VIC 4
Escondido, CA 1
Houston, TX 2
Mondovi, WI 1
Panama City Beach, FL 1
Milwaukee, WI 1
Towanda, PA 1
Paris, Île-de-France 5
South Lyon, MI 1
Bloomington, IN 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • proudamericadad
    koorc nairb (@proudamericadad) reported

    @familybaptisttn @NASCAR @PrimeVideo Watched the whole race, not one issue. I’m on gigabit fiber.

  • 3dwhit88
    Daniel W (@3dwhit88) reported

    @familybaptisttn @NASCAR @PrimeVideo No issues here. You need a better internet connection.

  • PorterTravis08
    Travis Porter (@PorterTravis08) reported

    @Bgordo92 @NASCAR @PrimeVideo That’s an old tv problem. My 2017 Samsung did that also but not when I use my Xbox to watch the race.

  • Ashura_GG
    ASHURA (@Ashura_GG) reported

    @PrimeVideo You lied to us.. you promised us scorched earth, we get NOTHING. One of the worst finale season of the history of all series 💀

  • daleando86
    Dale (@daleando86) reported

    @111O1O1O11O @PrimeVideo I've got a boss telly thanks you two bad meffs, its the prime app its giving me the options in the side menu but I can't select anything the options don't work...its **** in black and white...that whole nonsense was cool once with Sin City its just crap now

  • M1keJohnsyn
    Mike Johnsyn (@M1keJohnsyn) reported

    @Bgordo92 @NASCAR @PrimeVideo Lmao. I never had a problem. Get better internet.

  • cemshid
    Ozan (@cemshid) reported

    Dear @PrimeVideo, not having a black & white logo animation at the start of Spiderman-Noir (bw version) is not acceptable. please fix. thank you.

  • daleando86
    Dale (@daleando86) reported

    @111O1O1O11O @PrimeVideo I know what Noir means you flump I just want the option thats available to work?! Surrounded by idiots here...sooner these aliens come the better

  • Shawne0817
    Shawne Wegler (@Shawne0817) reported

    @Bgordo92 @NASCAR @PrimeVideo Someone sounds like a whiney baby. Funny no one else seemed to have problems but you. Hmmm so you even have prime.

  • familybaptisttn
    Joe Nelms (@familybaptisttn) reported

    @omg_its_zach4 @NASCAR @PrimeVideo Nope only time I ever have an issue is on Amazon live race

  • NobleDuke67
    Dale Duke (@NobleDuke67) reported

    @Bgordo92 @NASCAR @PrimeVideo Worked fine for me. You're the only one on x that I've seen have issues. I even ran two different streams in two different rooms

  • LeftTurnLogic
    Left Turn Logic (@LeftTurnLogic) reported

    @Bgordo92 @NASCAR @PrimeVideo Boomer blaming Prime for their issues, when it's a ******* personal problem.

  • starrygalx1s
    deanalliecat66 (@starrygalx1s) reported

    @tryquinn got DeanAllie back from @PrimeVideo post just an hour ago. Help 😭

  • JeremyKutz9
    Jeremy Kutz (@JeremyKutz9) reported

    @familybaptisttn @NASCAR @PrimeVideo I had no problem last night or last year.

  • toddyvonne
    Yvonne Todd (@toddyvonne) reported

    @amazon @movies_anywhere @PrimeVideo It boggles the mind that customers have to complain in this manner to get you to do your job. Amazon you need to train your staff to be more effective because this is ridiculous. It shouldn’t take almost a year to fix a known system issue. Your customers deserve better!

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