Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 7
Los Angeles, CA 7
Ashburn, VA 5
Chicago, IL 5
Atlanta, GA 5
Portland, OR 4
Minneapolis, MN 4
Denver, CO 3
London, England 3
Orlando, FL 3
Miami, FL 3
Brisbane, QLD 3
Buena Park, CA 3
Guadalajara, JAL 2
Bengaluru, KA 2
Berlin, Land Berlin 2
Ocala, FL 2
Indianapolis, IN 2
Madison, WI 2
Hyderabad, TG 2
Napa, CA 2
Perth, WA 2
Omaha, NE 2
Dallas, TX 2
Vancouver, BC 2
Seattle, WA 2
Needham, MA 2
Houston, TX 2
Motril, Andalucía 2
Carlsbad, CA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • ajfassociates Alan (@ajfassociates) reported

    @colliderfrosty @PrimeVideo Trash TV/cable at its worst! Both content and acting!

  • redlouistt ً (@redlouistt) reported

    @PrimeVideo HELP

  • AlisaCa65198486 AlisaCat (@AlisaCa65198486) reported

    @PrimeVideo @TerminalListPV Help save #RenewRaisedByWolves

  • Dave_on_Ice David Johnson (@Dave_on_Ice) reported

    @PrimeVideo Convinced to try AMC+ Channel for the 2022 Ipcress File ... and half the series is missing. I've tried all the help options - pre-recorded and FAQ nonsense that doesn't help anyone... Can someone with a pulse look into it please?

  • johntailor2048 john tailor (@johntailor2048) reported

    @Katiecakesinc @PrimeVideo @lizzo U know for a long time probably before you were born, the tabacco industry indoctrinated people to cigarettes were perfectly fine. They even hire Medical DOCTORS to endorse their poisonous LIES. Obesity is a health issue.

  • joecracker963 Robert C. McGee aka Joe Cracker🇺🇦 (@joecracker963) reported

    @AmazonHelp Thanks but I think I’d a general issue and not isolated to my hardware alone. The glitch only started to appear on my Series X, it never happened on my One X. Getting out an upgrade to the @PrimeVideo app that’s specific to Xbox Series S|X hardware should be the best remedy

  • SummerTimeAlice FastestMarioAlice (@SummerTimeAlice) reported

    @PrimeVideo @A24 I don't know what backend stuff needs to happen to fix this glaring issue with the subtitles, but it needs to happen.

  • dahoomy375 ...! (@dahoomy375) reported

    @PUBGMOBILE @PrimeVideo @TheBoysTV My device has been banned and I don't know, I'm the one I played with using cheating in the game because I don't know this person, so I hope you can help me quickly and thank you

  • m7mdnubi DaDifferent (@m7mdnubi) reported

    @amazon @AmazonHelp @PrimeVideo Just found out that Amazon been charging my accounts twice every month for the same prime account. When I spoke to associate to help me 3 mints ago, she said "her lead, Manger, and her can only refund 3 months" that's ridiculous, unprofessional

  • voodooranger Voodoo Ranger (@voodooranger) reported

    @CINELOG_SATX @A24 @PrimeVideo Nothing a beer can't fix. Feel better, mate.

  • Prodigalsonfan3 Prodigalsonfan LOFMW 😈😋🍆🍉🔥 (@Prodigalsonfan3) reported

    The problem: I can't get into any new shows until the Prodigal Son "situation" has been resolved! The solution: you! You are the solution @PrimeVideo! Just sign the 10 seasons and a musical deal; simple! #SaveProdigalSon #NiceHat

  • momrrystan M🍂 (@momrrystan) reported

    @PrimeVideo @UpdateHLD HELP 😫😭🤮

  • bunrryontour morgan (@bunrryontour) reported

    @PrimeVideo @TheHarryNews HELP

  • sksraidas2021 No. 1 #SJSharks fan (@sksraidas2021) reported

    @TVcody @PrimeVideo I woke up at 3:30 in the morning drove down Folsom Boulevard at 4 o’clock in the morning to start work at five in the morning

  • jubilantsleep 𝓙𝓾𝓫𝓲𝓵𝓪𝓽𝓲𝓸𝓷𝔃 (@jubilantsleep) reported

    @JomamaMcghee @PrimeVideo @lizzo It feels awesome. I get so much done. I get to play with my dog. I get to wear my pjs. It’s heaven. I feel bad for people who don’t work from home.

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