Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Phoenix, AZ | 14 |
| Chicago, IL | 10 |
| Houston, TX | 9 |
| Atlanta, GA | 9 |
| Los Angeles, CA | 8 |
| Portland, OR | 8 |
| San Jose, CA | 8 |
| Minneapolis, MN | 7 |
| Seattle, WA | 6 |
| Ashburn, VA | 6 |
| New York City, NY | 6 |
| Denver, CO | 6 |
| Las Vegas, NV | 5 |
| Orlando, FL | 5 |
| Sydney, NSW | 5 |
| Birmingham, AL | 5 |
| Omaha, NE | 4 |
| Miami, FL | 4 |
| Indianapolis, IN | 4 |
| Dallas, TX | 4 |
| Columbus, OH | 3 |
| Austin, TX | 3 |
| Carlsbad, CA | 3 |
| Katy, TX | 3 |
| San Antonio, TX | 3 |
| Hyderabad, TG | 3 |
| St. Louis, MO | 3 |
| Milwaukee, WI | 3 |
| Kansas City, MO | 3 |
| Saint Paul, MN | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Kid Frankie
(@LetMeBe__Frank) reported
@PrimeVideo this video quality is trash
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UltraMagaMom
(@UltraMagaMom24) reported
@PrimeVideo @NFLonPrime Streaming is awful, horrible picture, horrible?!?
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Caleb Barnhill
(@CalebBarnhill) reported
@PrimeVideo fix this terrible broadcast. Completely unacceptable, do better.
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i think it’s nathan jr
(@arizona_nathan) reported
@NFLonPrime @chargers @PrimeVideo It’s 2022 and we can’t get better quality than a 1980’s tube tv? Sound is horrible, picture horrible. Do better
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Kate Lortz
(@kal1974kal) reported
@PrimeVideo @chargers @Chiefs The quality is awful and the cs link you’re sending says unavailable.
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JD
(@DudleyJ50) reported
The quality is horrible. What a fail. @NFL @amazon @PrimeVideo. Can the experiment end? #trash
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john simpson
(@simpjd) reported
@PrimeVideo picture is awful
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Davion Rosser
(@Scholastic2Cool) reported
@PrimeVideo If y’all are gonna be streaming games YALL gotta have better quality
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Josh
(@joshmo2236) reported
@PrimeVideo is there an issue with the stream tonight. Twitter users seem to say so and I haven’t been able to watch a drive without the picture freezing and jumping around
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Chris
(@Ckjmama) reported
@ByHeatherLloyd @NFL @PrimeVideo No issues here but watching on iMac
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Robert Meredith
(@nikegolf76) reported
@AmberTheoharis @PrimeVideo Video quality was rather lackluster until I started streaming the game through the video game console. Would’ve thought for all the money involved, they’d offer both 4K and FullHD streaming options.
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SwamiLee
(@SwamileeSports) reported
Are my glasses all hogged up or is this the worst stream imaginable that doesn’t involve a 90 year old man? Shame on you, @PrimeVideo #KCvsLAC @nfl find a new network so we can enjoy the game!
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Karinna
(@karinnacarmen) reported
@PrimeVideo the stream quality is abysmal. Do better #TNFonPrime
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Matt Schuessler
(@mattschues) reported
Anyone else try to watch the #Chiefs game on #PrimeVideo ? Was the quality horrible for you too?
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ENGSTRANDARCH
(@engstrandarch) reported
The problem so far with @PrimeVideo is the buffering is really killing the experience, and the picture quality is really spotty.
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