Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Catania, Sicily | 1 |
| Spokane, WA | 1 |
| Milton, ON | 1 |
| Alicante, Valencia | 1 |
| Gif-sur-Yvette, Île-de-France | 1 |
| Valencia, Valencia | 1 |
| Wolfeboro, NH | 1 |
| Township of Evan, KS | 1 |
| Amiens, Hauts-de-France | 1 |
| Gaithersburg, MD | 1 |
| Veracruz, VER | 1 |
| Sète, Occitanie | 1 |
| DeWitt, MI | 1 |
| Betim, MG | 1 |
| Melbourne, VIC | 2 |
| Poplar, England | 1 |
| Lakeville, MN | 1 |
| Puebla, PUE | 1 |
| Challans, Pays de la Loire | 1 |
| Paris, Île-de-France | 6 |
| Palma, Balearic Islands | 1 |
| Bourges, Centre | 1 |
| Sunderland, England | 1 |
| Besançon, Bourgogne-Franche-Comté | 1 |
| Brest, Brittany | 1 |
| Aix-en-Provence, Provence-Alpes-Côte d'Azur | 1 |
| Chhindwāra, MP | 1 |
| Stoke-on-Trent, England | 1 |
| Brussels, Brussels Capital | 1 |
| Berlin, Berlin | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Allen Matthews (@Allen_m) reported@PrimeVideo fix your video player. I’m tired of my stuff restarting when I click back in.
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New World Disorder (@NewWldDisorder) reported@PrimeVideo are you guys gonna work today or what. My app says prime video is out
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Leo (@leopotter788) reported@PrimeVideo All awful songs we need some good romantic songs for season 2 they need to cough up some money or ask permission to get Taylor's music on the show her music elevates scenes..........
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Surf fn (@dixienormu92374) reported@PrimeVideo has the absoulute worst rewind and start feature. If your like me and fall asleep watching a series..it takes 30 mins to find the spot. Click on episode 3 it goes to 4. Try to out smart and click on ep 2 and it starts ep 2. Then fastfoward get ads. THE WORST!
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ACW (@aniaacw) reportedI’m watching Prime Video in English. The show is in English. The settings are in English. And then an ad starts… in Spanish. I’m not the one who needs to adapt. I’m tired of being force-fed a second language in my own living room. One country. One official language. English. Period. Full stop. @PrimeVideo — fix this. I don’t care what audience you catered to. I’m also paying a customer. #FAFO, #prime, #amazonprime
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Mr. Burley (@FishKayaker) reported@PrimeVideo I'm sobbing that your apple client won't resume after I pause the video. This has started in the past month. Either you're vibe coding the app or you need to improve the quality of the outsourced engineers, or maybe just improve your QA process.
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Caroline Cain (@gingersgotgrace) reported@amazon @PrimeVideo Professor T season 5 episode 3 and 4. You can not hear any dialogue. Music yes. But no audio when the characters are talking. I’m watching on the masterpiece app through prime video. Please help! @AmazonHelp
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Skull17 (@TrueSkull17) reported"Watch this ad to watch this episode without interruption" "proceeds to constantly play ads through the episode" @PrimeVideo please fix this. If it says it'll be ad free then maybe follow through with it?
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Vojtak (@Vojtak42) reported@SaveStargate198 @PrimeVideo Let's troubleshoot. Did the issue happen coincidentally just after Amazon announced they canceled Chappa'ai? PS seems like another hashtag got blacklisted.
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Nancy Roberts (@NancyRo96447533) reported@KristiTalmadge @PrimeVideo I have Hulu cause it let's you share it with others. Even if they don't live with you. But same problem nothing new to see after a while.
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Rosemary Barrett (@ReuxReux1209) reported@PrimeVideo STOP FORCING ME TO WATCH PREVIEWS. I pay EXTRA for ad-free. Quit forcing me to watch previews! Quit changing where and how and even IF the skip buttons work at all! It’s exasperating.
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J.M.A. (@Jayemay_) reportedSo glad @PrimeVideo gave us Spider-Noir in its intended black-and-white format, except their UI is so aggressively idiot-proofed for casuals that the toggle literally doesn't show up on half the TV apps. Studio cowards buried the actual artistic vision behind a broken, buggy menu just to force everyone into watching the color version. Unbelievably frustrating.
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Satya Yerramilli (@satyayvs) reported@latasrinivasan @netflix @PrimeVideo Exactly the issue one faces when the platforms scamper behind big studios that churn out BS
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Martin🎸Collins (@MartinCollinsx) reported@PrimeVideo What’s happened to Reacher? This S4 is so lame. Ritchson’s acting is wooden, the dialogue is awful, the characters are weak and the Director should be directing school plays. Surely #LeeChild can’t think this is good enough.
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Avi (@Abhilek75736901) reported@PrimeVideo And first season with Woke BS worst then last season.