Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 7 |
| Pune, MH | 7 |
| Madrid, Comunidad de Madrid | 6 |
| Chennai, TN | 6 |
| Hyderabad, TG | 6 |
| Seattle, WA | 4 |
| Melbourne, VIC | 4 |
| Mumbai, MH | 3 |
| Minneapolis, MN | 3 |
| Atlanta, GA | 3 |
| Los Angeles, CA | 3 |
| Miami, FL | 3 |
| Valencia, Comunitat Valenciana | 3 |
| New Delhi, NCT | 3 |
| Vancouver, BC | 3 |
| San Jose, CA | 3 |
| Frederick, MD | 2 |
| Paris, Île-de-France | 2 |
| Toronto, ON | 2 |
| Washington, D.C., DC | 2 |
| Dallas, TX | 2 |
| San Antonio, TX | 2 |
| Chicago, IL | 2 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
| Lansdale, PA | 2 |
| Calgary, AB | 2 |
| Oakland, CA | 2 |
| Oxford, England | 2 |
| Riverside, CA | 2 |
| Delhi, NCT | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Does Social
(@RealRichardDoes) reported
Considering #PrimeVideo is a streaming service, they can’t handle good quality football streams. Not sure they should get the rights again @premierleague
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Jo
(@JoStoney7) reported
Come on @amazon sort out the @PrimeVideo football stream out. Quality tonight is shocking!
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🌈Füster🍄
(@Fuster_uk) reported
@KetoCarnivoreUK @PrimeVideo Yeah, same here, it's terrible
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Luke Lonsdale
(@lukel84) reported
@PrimeVideo sort out the stream quality. Embarrassing for Amazon and the Premier League
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Disco Chris
(@chrismcfcworthy) reported
@PrimeVideo quality of football footage is dreadful #PremierLeague
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john carden
(@johnnycardo) reported
Hey @PrimeVideo is it possible for you to sort the stream out for the live premier league games tonight. Awful picture quality
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six big ones that's right ☆☆☆☆☆☆
(@TPybis) reported
@PrimeVideo picture quality is rubbish even though I've got 4k HD missed loads of the liverpool game buffering says technical difficulties should refunded anyone who has paid to watch football on amazon service is crap
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Danny O'Neill ⭐ ⭐
(@DONeill90) reported
@and0b @PrimeVideo @Virgin I'm glad I'm not alone but I'm also sorry your suffering with this **** too. It's terrible!!
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six big ones that's right ☆☆☆☆☆☆
(@TPybis) reported
@PrimeVideo picture quality of this football match is rubbish and also say technical difficulties are you going to refund me for the poor quality of service !!! Terrible
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James Grainger 🏴 🇬🇧 🗺 🐠📱 🖥
(@jbgcambs) reported
@havinator @PrimeVideo Mines ok, must be your WiFi. It's not always the speed that may be the issue. Could be the ping or jitter
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Lee
(@Lee99072876) reported
@PrimeVideo shocking service for the football get better quality from a dodgey stream
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Matt Wallen
(@matt_wallen7) reported
Anyone else having issues with their @PrimeVideo stream while watching the West Ham game? 500mb and it keeps stuttering and dropping resolution.
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EJ
(@johnhar55350425) reported
@PrimeVideo hey Amazon - FYI - I have the best internet / tv in the biz - why is the feed so poor for the PL games? Not 4k. And is occasionally buffering. Would say servers need improving as probably the UK volume
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Gemma
(@gemheno) reported
@primevideosport It’s a shame your stream quality is poor! #primevideo
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HM9
(@Spliro) reported
@PrimeVideo FIX YOUR ****** STREAMS, why is it lagging every 30 seconds
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