Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Denver, CO 7
New York City, NY 6
Atlanta, GA 5
Orlando, FL 5
Los Angeles, CA 5
Buena Park, CA 4
Brisbane, QLD 4
Dallas, TX 4
Chicago, IL 4
Phoenix, AZ 4
Ashburn, VA 4
Seattle, WA 3
Mumbai, MH 3
Indianapolis, IN 3
Palmyra, VA 3
Nottingham, England 3
San Antonio, TX 3
Montréal, QC 3
Tampa, FL 3
Winston-Salem, NC 3
Minneapolis, MN 3
London, England 3
Marietta, GA 2
Lexington, KY 2
Torrington, CT 2
New Oxford, PA 2
Spokane, WA 2
Jacksonville, FL 2
Austin, TX 2
San Francisco, CA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • AngusAngels Outlander Angels (@AngusAngels) reported

    @MenInKiltsSTARZ @STARZ *sigh* Can you please work with @PrimeVideo to get the next episode up in the US?

  • datefilledbrow1 datefilledbrownie (@datefilledbrow1) reported

    @PrimeVideo @InvincibleHQ The sound quality is awful, can barely hear some of the dialogue in episode one

  • yagmuurica Yağmur (@yagmuurica) reported

    @PrimeVideo media player always failing in with all series. what's the reason? I've been having this problem for a few months I am writing this from Turkey.

  • LilSpghetti Lil Spghetti (@LilSpghetti) reported

    @itsJohnWalsh @PrimeVideo Maybe he’s not the problem if you’re the one posting it in unrelated threads

  • ep204 ep (@ep204) reported from Winnipeg, Manitoba

    @PrimeVideo the the actual **** is up with the services you use for closed captioning?! It’s so awful!! Inaccurate, poorly formatted, poorly researched... it’s really frustrating. People who can’t hear properly deserve better.

  • CommanderTavern The Commander Tavern (@CommanderTavern) reported

    @lab_proxy @PrimeVideo All work and no play makes Jack a dull boy.

  • BennyOgidan Benny Ogidan (@BennyOgidan) reported from Köln, Nordrhein-Westfalen

    @____abiodun____ Actually worst part of this show was the end of episode 3 I need more episodes @PrimeVideo

  • eikcammailliw eikcammailliw (@eikcammailliw) reported

    @PrimeVideo I really like #Invincible but you need to fix your captioning. Subtitles identify the Mauler bros as “Mauler” and “Mauler 2”. Totally ruining the argument, and possibly the entire show(?), over who is the original and who is the clone.

  • beanss0ntoast 🪐Billy 🇵🇸 (@beanss0ntoast) reported

    @Pumpkinpud_ @PrimeVideo Lmaooo prime is full of grammatical errors

  • JoshCrawfordNE Joshua Crawford (@JoshCrawfordNE) reported

    @georgegustines @RobertKirkman @PrimeVideo Mark Grayson himself spends almost 100 issues sympathizing with his villainous father's ethic, "strength is power". He seeks out fights because he "needs something to punch". I don't think I would like Mark if he was a real person. 2/2

  • gary_provenzano funtimes (@gary_provenzano) reported

    @PrimeVideo Horrible ridiculous over violence last four episodes were terrible first half was good maybe the first three or four

  • iggs Iggs (@iggs) reported

    Anyone else having this issue with @PrimeVideo films labeled “UHD” but actually looking like they were filmed under water?

  • rasool98685912 rasool (@rasool98685912) reported

    @DiscussingFilm @PrimeVideo When do we usually yearn for salvation?We do so when we are in a difficult situation,and when there is a problem.When we face problems,we are in need of salvation. there is someone who can solve our problems and save us.This is an important point. #ThePromisedSaviour #ImamMahdi

  • James_Scribbles James Lee Johnson (@James_Scribbles) reported

    @InvincibleHQ @PrimeVideo Overall, I really liked it. Sadly, I feel like the castings for Allen, Rex, and Mark are the worst parts of the show. Seems like they spent too much time trying to snag celebrity voice actors and not enough finding the right voice for each character. Hopefully they’ll get better.

  • brian_c_weaver Brian Weaver (@brian_c_weaver) reported

    @PrimeVideo @InvincibleHQ I was a little confused by her chest symbol being an X over a female symbol. It made no sense until I looked up her comic version and saw that it was supposed to be electrons orbiting an atom. Can you fix that in the season 2 animation models? It was just distracting.

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