Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 13
Chicago, IL 10
Portland, OR 8
San Jose, CA 8
Houston, TX 7
Los Angeles, CA 7
Minneapolis, MN 7
Orlando, FL 6
Seattle, WA 6
Atlanta, GA 6
Ashburn, VA 6
New York City, NY 6
Denver, CO 6
Dallas, TX 5
Las Vegas, NV 5
Sydney, NSW 4
Omaha, NE 4
Miami, FL 4
Indianapolis, IN 4
Birmingham, AL 4
Perth, WA 3
Buena Park, CA 3
Brisbane, QLD 3
Madison, WI 3
Columbus, OH 3
Austin, TX 3
Carlsbad, CA 3
Katy, TX 3
San Antonio, TX 3
Hyderabad, TG 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • RooksBailey RooksBailey 🇺🇸 (@RooksBailey) reported

    @LOTRonPrime @PrimeVideo Watched it. Nearly fell asleep. That is the problem with this show: the pacing is off. It feels like there is only about three hours of actual plot in this eight episode first season. A waste of the gorgeous visuals and solid cast. Season 2 NEEDS to do better.

  • CatintheBurbs Cat (@CatintheBurbs) reported

    @PrimeVideo @AmazonHelp @amazon I expect a credit to my account if I am unable to view current episodes on AMC+ and Starz that I pay for through prime. Please advise how you will be issuing a credit refund since you have not been able to resolve this issue in a timely manner

  • gnico559 George Nichols (@gnico559) reported

    @AMCPlus The AMC+ Channel on Amazon @PrimeVideo doesn't show Episode 3 listed. I want to watch it but it isn't showing. Help! 😭

  • starkicus carm (@starkicus) reported

    @LOTRonPrime @PrimeVideo At this point you should just come in and it. just beg people to watch your unbelievably awful show.

  • andrasuper andraa™  (@andrasuper) reported

    @PrimeVideo something happen on my apps. Please help asap

  • vaultground Jeremy J 🏳️‍🌈 (@vaultground) reported

    @PrimeVideo i keep getting errors from every show on my #discoveryplus channel

  • Mike4Liberty01 Old_School_Liberal (@Mike4Liberty01) reported

    @PrimeVideo Lol, you butchered Tolkien's work.

  • Mrzip9886 Jeffery Wagner (@Mrzip9886) reported

    @PrimeVideo @RokuSupport @AmazonHelp My Prime Video app keeps crashing on my Roku Tv. It plays for about 30 seconds and then crashes to Roku Home Screen. No error codes given. Any help is appreciated. Have already tried deleting and reloading app.

  • Brianers Brian (@Brianers) reported

    @PrimeVideo @LOTRonPrime @NY_Comic_Con Not Tolkien. Bad script,bad acting,awful show. Poor Tolkien, shame on you

  • LiberalDespot mym (@LiberalDespot) reported

    @PrimeVideo @LOTRonPrime Nothing was "revealed" - and as usual they took a very long time, via terrible dialogue, to not reveal it.

  • gfiorelli1 Gianluca Fiorelli (@gfiorelli1) reported

    @simmonet @iPullRank @lilyraynyc … constant flow of traffic. And also long tail conversions (this is how IMDB substantially work alongside with PrimeVideo)

  • __ailime2 ємιℓια ♛ (@__ailime2) reported

    @PrimeVideo fix my starz tf

  • Brianers Brian (@Brianers) reported

    @LOTRonPrime @PrimeVideo Do miss them. It's Not Tolkien. Terrible show.

  • WillTRikerNL Will Riker (@WillTRikerNL) reported

    @LOTRonPrime @PrimeVideo Heroes will fall? How? Do we get a moonfall or cometstrike seeing a pyroclastic flow is brushed off as a somewhat strong summer breeze? Damn, this show has the worst writing ever.

  • WayfairGarbage theScurvyTurd (@WayfairGarbage) reported

    @Fictional464 @DarkHelmetRocks @PrimeVideo In every conceivable fashion, they are terrible.

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