Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:


Amazon Video is an Internet video on demand service that is developed, owned and operated by It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:
Location Reports
Sydney, NSW 62
Melbourne, VIC 58
Brisbane, QLD 33
London, England 31
Nürnberg, Bavaria 25
Delhi, NCT 19
Auckland, Auckland 16
Adelaide, SA 13
Toronto, ON 12
Perth, WA 11
Singapore, Central Singapore Community Development Council 11
Mumbai, MH 7
Warsaw, Województwo Mazowieckie 6
Madrid, Comunidad de Madrid 6
Bristol, England 5
Manchester, England 5
São Paulo, SP 5
New York City, NY 5
Bengaluru, KA 4
Christchurch, Canterbury 4
Mexico City, CDMX 4
Ahmedabad, GJ 4
Houston, TX 4
Leeds, England 4
Munich, Bavaria 4
Austin, TX 3
Buffalo, NY 3
Calgary, AB 3
Birmingham, England 3
Hyderabad, TG 3
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:
  • Amelia Keene (@Keene4LasVegas) reported

    @PrimeVideo worst most disappointing movie ever. slow and boring,

  • Linda Porter (@Jorja64) reported

    @PrimeVideo I watch all Amazon Prime shows through Apple TV w/English subtitles, but certain shows are only allowing Dansk subtitles. I’ve tried rebooting Apple TV, reinstalling the app, and contacted Prime Video customer service, but no luck. Help!

  • . - Whole (@orionnebula99) reported

    @fitzroy777 @PrimeVideo Start with Season 2. Season 1 is the worst.

  • Pat hall (@Pathall40650154) reported

    @PrimeVideo Terrible acting in this movie

  • Robert (@mrrobertsingh) reported

    @PrimeVideo could you please update the Samsung tv app, it hasn’t been updated since 2018, sometimes it drops in bitrate whereas the android tv app doesn’t have this issue, please update!

  • Aaron Raybould (@aaronisblitzed) reported

    @JeremyBranham @PrimeVideo Well in that case, I should probably rescind my offer to fix it since I know nothing about coding

  • Semper Fi 🇺🇸 (@devildog_hog) reported

    @PrimeVideo Please fix your app on the Dish Hopper. Constantly kicks me out in the middle of watching a movie. Did it while my wife and I were watching All The Old Knives today and forces us to reset the Hopper. Dish blames you guys for this. Your app works fine elsewhere.

  • WV (@Bubz031) reported

    @amazon @PrimeVideo @primevideosport hey there. I can no longer watch videos on my android TV. Streaming on my other 2 devices works as it should. Been chatting to various people via help chat, but nobody can help. Can someone please help? No local tel num

  • 𝒥𝑒𝓈𝓈𝒾𝒸𝒶✨ (@JaeRoyalty) reported

    This Friday night, I am actually attempting to take some time away from working on work and school stuff. Just started a movie 🍿🎞; #NowWatching #Master on #PrimeVideo

  • Alphabet Fascist 🏳️‍🌈 (@MvelaseP) reported

    @RefilWest @PrimeVideo @netflix I agree with you about Netflix. There's a lot of stuff, but I don't think much of it's that good. Like, how many iterations of dating reality shows do you need? But the quality over quantity question I really don't have an answer for. I can make arguments for both strategies.

  • Jeremy Branham (@JeremyBranham) reported

    @aaronisblitzed @PrimeVideo Has to be a glitch. Sound is working fine on Apple TV.

  • Alex Haynes, Esq. (@AlexHaynesLaw) reported

    @CommanderROR9 @PrimeVideo @TheWheelOfTime Perrin was terrible. Just squints and angrily yells everything.

  • Sunil M (@sunilsmandaliya) reported

    @OnePlus_IN @PrimeVideo not sure what stiff between you two that in my latest new tv , prime video i can not fast forward and if I do it just keeps on freezing...Pls help.

  • PoliticalAnt🐜(a.k.a. @JazzLuvnAnt🎷)🔥😷🌹🇺🇸 (@PoliticalAnt) reported

    @Plvannest @PrimeVideo It might help to have read the book first. Right?

  • Liam Fox (@Liamfoxactor) reported

    @GNev2 Gonna watch #robbo again on @PrimeVideo to cheer myself up. This shower are a total embarrassment. But the board are 100% the initial problem behind all of this

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