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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sweetwater, TN 1
Hoddesdon, England 1
Austin, TX 4
Lucknow, UP 2
Grande Prairie, AB 1
Auray, Brittany 1
Charlotte, NC 2
Belleville, NJ 1
Toronto, ON 1
Canyon Lake, TX 1
London, England 6
Philadelphia, PA 3
Kigali, Kigali 1
Red Deer, AB 1
Perth, WA 4
Melbourne, VIC 4
Escondido, CA 1
Houston, TX 2
Mondovi, WI 1
Panama City Beach, FL 1
San Jose, CA 5
Milwaukee, WI 1
Towanda, PA 1
Paris, Île-de-France 5
South Lyon, MI 1
Atlanta, GA 3
Bloomington, IN 1
Tucson, AZ 4
Vila Velha, ES 1
Brentwood, NH 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Shannon_Breezy1
    Shannon Breezy (@Shannon_Breezy1) reported

    @Bgordo92 @NASCAR @PrimeVideo I watched the whole thing and never had an issue. Maybe your internet provider.

  • mx_casual
    Taylor B Casual MX (@mx_casual) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like a you problem

  • LegendOfRobertK
    Robert Kennedy (@LegendOfRobertK) reported

    Why is it that I pay for ad free on @PrimeVideo yet I still get ads? Is the ad free payment broken?

  • CapnSlipp
    Cap'n Slipp (@CapnSlipp) reported

    @PrimeVideo Think about it. You're losing millions in lost subscriptions every day because people want to play-video and play-video just doesn't work a portion of the time. I'm cheap, and I can fix that issue.

  • Astro_Nick3
    Nick (@Astro_Nick3) reported

    @Bgordo92 @NASCAR @PrimeVideo You know that’s on your end. I haven’t had one issue and the comments agree

  • branahn
    B. (@branahn) reported

    @PrimeVideo Terrible final season.

  • junebug116
    Virginia (@junebug116) reported

    @Bgordo92 @NASCAR @PrimeVideo Well, I didn’t have any issues but I do know there are a lot of people pissed off because this was on prime if they can put the Daytona 500 and the Indy 500 on TV regular TV they can at least do this race on regular TV too

  • Thief_GBs
    Sawyer Baltimore (@Thief_GBs) reported

    @Bgordo92 @NASCAR @PrimeVideo I’ve had not one problem all night, sounds like a you problem.

  • Spiderwes88
    Wesley Reynolds (@Spiderwes88) reported

    @Bgordo92 @NASCAR @PrimeVideo Ur the only one having that problem.

  • toddyvonne
    Yvonne Todd (@toddyvonne) reported

    @amazon @movies_anywhere @PrimeVideo It boggles the mind that customers have to complain in this manner to get you to do your job. Amazon you need to train your staff to be more effective because this is ridiculous. It shouldn’t take almost a year to fix a known system issue. Your customers deserve better!

  • EhJay33
    EhJay (@EhJay33) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like a you problem bud

  • tallard24
    🇺🇸Timothy Allard 🏳️‍🌈 (@tallard24) reported

    @Bgordo92 @NASCAR @PrimeVideo So in other words your tv sucks or your internet sucks. Not NASCAR’s fault. Your problem but blame NASCAR it easier. Amazon works great!!!

  • spiritcrushr69
    Ultra PorkChop PHD. (@spiritcrushr69) reported

    @Bgordo92 @NASCAR @PrimeVideo i watched about 75% of it and had zero issues....

  • Dinine03479979
    Dinine (@Dinine03479979) reported

    @Bgordo92 @NASCAR @PrimeVideo Your issue may be your internet service and not Prime’s broadcast. …. Maybe.

  • Sballard121
    Sballard12 (@Sballard121) reported

    @familybaptisttn @NASCAR @PrimeVideo Thats an internet issue not a prime issue, mine had absolutely zero issues at all but then again I have the fastest and highest internet offered through Verizon so its Definitely ur internet that caused the issue

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