Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 13
Chicago, IL 9
Los Angeles, CA 8
Portland, OR 8
San Jose, CA 7
Denver, CO 6
Orlando, FL 6
Seattle, WA 6
Houston, TX 6
Minneapolis, MN 6
Las Vegas, NV 5
Atlanta, GA 5
Ashburn, VA 5
New York City, NY 5
Dallas, TX 4
Birmingham, AL 4
Sydney, NSW 4
Omaha, NE 4
Miami, FL 4
Queens, NY 3
Vancouver, BC 3
Perth, WA 3
Buena Park, CA 3
Brisbane, QLD 3
Columbus, OH 3
Austin, TX 3
Carlsbad, CA 3
Katy, TX 3
San Antonio, TX 3
St. Louis, MO 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • M_J_M_97 Zalinsky (@M_J_M_97) reported

    @PrimeVideo ok, your tried live sports with #TNFonPrime and it wasn’t the worst thing ever. But poor video, bad pregame interviews, mostly uninteresting commentators, and poor production choices (see #TuaTagovailoa injury replays) make me think it’s time to just hang it up.

  • BlckboyFly83 Babz (@BlckboyFly83) reported

    @MrTazofficial @LOTRonPrime @PrimeVideo To each there own. Characterisation of Galadriel is awful not in keeping with how she’s written. Stuff just been made up for shits and giggles hardfoots side story boring not going anywhere. Just my opinion though.

  • Mj2Keane MJ (@Mj2Keane) reported

    @NFL @PrimeVideo FIX THE GOD DAMN FEED FOR TNF—-YOU DBAGS ARE COSTING BUISNESS’ $ CUZ PEOPLE ARE WALIKNG OUT

  • _RiDarnell RiRi (@_RiDarnell) reported

    @PrimeVideo the customer service that you all have via phone is not helpful at all. She is not understanding the issue

  • eraym28178 Earl (@eraym28178) reported

    @NFL @PrimeVideo why do they even have coverage of Thursday night football ,your taking the opportunity of millions of fans from watching Thursday football ,because we don’t have a Amazon subscription .wake up NFL terrible coverage of injury last night!!!

  • Blake_Trades Dog Trades (@Blake_Trades) reported

    @PrimeVideo Harry is a terrible role model

  • LintGoober Fortunate Son (@LintGoober) reported

    @PrimeVideo your coverage of the NFL would be better if your service wasn’t so bad. I had better coverage and quality when TV was black and white

  • Propaneman1968 Watcher of the Skies (@Propaneman1968) reported

    @PrimeVideo In England we know this actor well, he's great in a variety of shows. He is MASSIVELY miss cast in this terrible show though.

  • NJgirl72 NJGirl72 (@NJgirl72) reported

    @nfl @PrimeVideo fix the streaming on your Thurs night game presentations. Turned it off because every play froze or stuttered. Very disappointed football fan. Actually AP just fix your streaming service completely, it always stutters and buffers.

  • ArtBandelay Art 🅱️andelay (@ArtBandelay) reported

    @PrimeVideo your streaming service is so disgustingly ****** you somehow made the worst professional organization in sports history even worse. i hope your company explodes and everyone who isn't a warehouse worker perishes tremendously in the accident.

  • Pjelker Pjelk (@Pjelker) reported

    @LOTRonPrime @PrimeVideo Once again an awful episode. The showrunners lack of understanding time frames, scale of groups/armies, dialogs and timing is unbelievable!

  • brelner J. Brelner (@brelner) reported

    @PrimeVideo @NFLonPrime For people having buffering, etc. find out what might be hogging your internet connection. I have a backup service and had to pause it, to free up my bandwidth. If junior is watching a movie upstairs and your spouse is watching Bridgerton in another room -- that's a problem.

  • TallyOkie Ron (@TallyOkie) reported

    @craigermac @ChrisNowinski1 Gotta help @PrimeVideo get the Thursday night viewer numbers up, player safety be damned.

  • robertstuprich Robert Stuprich (@robertstuprich) reported

    @LOTRonPrime @PrimeVideo This is by far the worst written episode so far. The battle feels like puffed rice cake. Every dialog and edit was cringing. You do not care at all about the characters, right?

  • musrifman Sher (@musrifman) reported

    @Jwat5 @LOTRonPrime @PrimeVideo The problem is - she does not get the power just because it another long story - I am not sure in this series she will ever get any powers

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