Amazon Prime Instant Video

Amazon Prime Instant Video Outage Map

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Amazon Video is an Internet video on demand service that is developed, owned and operated by It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Amazon Prime Instant Video Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mexico City, CDMX 27
Santiago, Región Metropolitana 16
Madrid, Comunidad de Madrid 14
Munich, Bavaria 14
Sydney, NSW 13
London, England 12
Melbourne, VIC 11
Toronto, ON 11
Buenos Aires, CF 11
Brisbane, QLD 9
Barcelona, Catalunya 9
Paris, Île-de-France 7
Bristol, England 7
Bogotá, Distrito Capital de Bogotá 7
Monterrey, NLE 7
Guadalajara, JAL 6
Nottingham, England 6
Perth, WA 6
Sevilla, Andalucía 6
Calgary, AB 5
Edmonton, AB 5
Birmingham, England 5
Leicester, England 5
Hamburg, HH 5
Lima, Provincia de Lima 4
Lünen, NRW 4
Juárez, CHH 4
Montréal, QC 4
Rome, Lazio 4
Dublin, Leinster 4

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Amazon Prime Instant Video Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Amazon Prime Instant Video Issues Reports

Latest outage, problems and issue reports in social media:
  • Disaster Bisexual™ (@ThatsMsKToYou) reported

    @aaronjuez I expect a dystopia with or without Amazon video recording traffic stops. I also hate how much money this is going to make Jeff Bezos, who instead of donating his wealth to actually fixing the problem, is trying to profit off the problem

  • GH0STMERC (@GH0ST_MERC) reported

    @JezCorden problem is luna is streaming only no downloads to play natively. and its going to get exspensive when you add on channels just like amazon video. early access price 5$ a month public price will probably be 10-15$ a month.

  • Michael Smirle (@MichaelSmirle) reported

    @Netflixhelps After the latest Netflix app update on Apple TV 4K (tvOS 14.0), I'm getting 2.0 audio in Netflix and only Netflix. Disney+, Plex, and Amazon Video all continue to output 5.1 audio. Prior to the Netflix app update I was getting 5.1. Is this a known issue?

  • Wythe Fisher ⭐️⭐️ (@WytheF) reported

    @SoundersFC Anyone else have a terrible feed through @amazon video?

  • GSPAN 🇺🇸 (@r_gspan) reported

    @AmazonHelp I have ios 14 and latest app and all my other video apps have cast icon but not amazon video app. I am a computer professional so its likely not a user problem. I used to be able to cast in the past bit recently the cast button is not there.

  • Adrian Țofei 🎥 (@AdrianTofei) reported

    @DickFeynman5 I am dealing with exactly the same thing with another issue with Amazon Video Direct, I had to explain the same problem again and again and again to every new person dealing with it... and it's still not solved... but at least that's not urgent, otherwise I'd go crazy.

  • Tony (@muddym2002) reported

    @AmazonHelp They can access it still. And they keep saying I should be able to log into amazon video to view my content. But the login doesn't work. I'll really appreciate if you can get this fixed for me

  • Jane Kelly Kosek (@janekk) reported

    Indie filmmakers: Be careful using Amazon Video Direct. They claim they allow you complete control over your videos but they are now taking down films citing poor quality (even when the film is award-winning, played festivals, and has lots of good reviews). No appeals allowed.

  • Beth Kimani (@Kifethi) reported

    @AmazonHelp hi. I have a recurring payment on my account for amazon video and can’t figure out how to cancel it because I don’t have a current subscription. Please help.

  • FaaairlyDecent (@FaaairlyDecent) reported

    Gemini Man is a terrible movie. Thank you Amazon Video for letting me watch it via prime to never pay for it.

  • XLIX (@erikdhansen) reported from Westford Station, Massachusetts

    Hey @AmazonVideo NO_AVAILABLE_ONLINE_STREAMS ON 2nd screen after closing first screen is preventing legitimate fair use. Wait 10 minutes? How about you fix your software.

  • akwu (@akwu) reported from Calgary, Alberta

    Oops sorry. Amazon video have a peculiar glitch of not showing the lead In of a video. My apologies😬😬😬🙉🙉

  • DavidH (@hoogendyke) reported

    @AmazonHelp You denied their was a problem, you did not fix it, and I wouldn't pay extra for Amazon video.

  • Be Better (@Be______Better) reported

    @SethDaSportsMan @AmazonVideo Did we fix it :D

  • Laura (@LauraLoquacious) reported

    Our Internet is driving me mad, or rather lack of Internet. It's so slow, we can't watch anything other than regular TV channels. No Freeview; BBC iPlayer, ITV Hub, or Amazon Video etc. We're with #TalkTalk but I guess it's a problem with #OpenReach :(

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