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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 8
Audruicq, Hauts-de-France 1
Marseille, Provence-Alpes-Côte d'Azur 2
Madrid, Madrid 2
Yakima, WA 1
Clinton, WA 1
Santa Clara, CA 3
Phoenix, AZ 7
Sterling, VA 1
Bainbridge Island, WA 1
Los Angeles, CA 5
Adelaide, SA 5
Minneapolis, MN 4
Manchester, NH 1
Berlin, Berlin 4
Randolph, MA 1
Wednesbury, England 1
Aransas Pass, TX 1
Hilo, HI 1
Oklahoma City, OK 1
Ciudad Jardín, MEX 1
Unión de Crédito Agrícola de Hermosillo, SON 1
Puebla, PUE 1
Township of Evan, KS 16
Winter Haven, FL 1
Cincinnati, OH 1
Centro, TAB 1
Las Vegas, NV 4
San Antonio, TX 4
Seattle, WA 10
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • CyberneticNewt
    randomrapture (@CyberneticNewt) reported

    @Loupvapeur @PrimeVideo I am also looking at ways to shift my consumer and business spending. You would not believe how much I spend on Amazon personally, and at various companies. It's no problem diversifying my vendors a little more. 👍

  • MJInnocentUK
    #MJINNOCENT (@MJInnocentUK) reported

    @TheSimpsonsDid @PrimeVideo @michaeljackson Documentaries should be factual & informative. We don’t have any issue with Netflix making a documentary; in fact we even met with them in good faith to offer assistance. Our issue is when they misrepresent the truth with the obvious agenda of persuading viewers MJ was guilty

  • Stargayte
    Philippe 🇨🇦🇪🇺🇨🇵🇨🇭🏳️‍🌈 (@Stargayte) reported

    @jondelarroz Already cancelled my @PrimeVideo subscription today, selling my Amazon stocks tomorrow. I guess the last thing is to be loud about what a terrible idea it was to kill this show. #Stargate

  • Ceycey3498
    Ceyda🪐🪼 (@Ceycey3498) reported

    @offcampusonpv Ella and Belmont are so loved and have contributed so much to the show's viral success, so why do you constantly shove the other couple in our faces and do PR for them? You're wasting Ella and Belmont's hard work and alienating people by doing this. @PrimeVideo @offcampusonpv

  • DestinyCaptain
    DestinyCaptain - Human of Earth (@DestinyCaptain) reported

    @MovieMantz @PrimeVideo @PrimeVideo screwed up the rollout. Some can watch either version. Others can’t. The Black and White version IS NOT the default either. Some have found work arounds. I haven’t been able to get it to work. Kinda sux.

  • BuhleNdabambi1
    Hlubikazi❤ 🇵🇸🇿🇦 (@BuhleNdabambi1) reported

    @dieMaehms @PrimeVideo @AmazonMGMStudio And you know what?? We shall keep doing the Lord's work.. Remember what happened to Lucifer(the series) when it got cancelled at Fox? We are definitely not losing hope.. #SaveWOT 😭

  • LePaul232301
    Lloyd588 (@LePaul232301) reported

    @PrimeVideo Can you have any more ****** commercials when a crash happens?

  • eternity_comics
    Kevin Shuley (@eternity_comics) reported

    @PrimeVideo I watched 3 episodes, cant get into it, mixing noir and superheroes doesn't work, at least not with spider-man with an aging nic cage

  • jurasskick
    Jurasskick (@jurasskick) reported

    @FilmLadd @PrimeVideo @AmazonMGMStudio I cancelled after they blew a billion dollars to **** all over Tolkien and wanted me to watch commercials for the pleasure. I'm not sure they can work hard enough to bring me back.

  • FlamingFurry
    fiery storm fox (@FlamingFurry) reported

    @PrimeVideo First off, the Amazon music app on Xbox LIVE is absolute garbage and dashboards you every single time you try to start a damn song, you guys need to update the app and fix it ! #FIXITAMAZON ! My next comment is important, it'll be in the reply to this. You best read it.

  • AMilliron42
    Al Milliron (@AMilliron42) reported

    @Gwinnett_wit @JiltedValkyrie @PrimeVideo Just cause you can't see where to go, doesn't mean real imaginative fans can't. Not to mention natural progress in the story. And fixing flaws from past shows. Maybe fix the furlings that only ever appear as a spoof episode? Oh you can't think of where to go. Hmm.

  • LarryPeter1974
    Larry Peter (@LarryPeter1974) reported

    Is it just me or is this race on @PrimeVideo terrible? I am watching it on 2 different medias and they both freeze up or go fuzzy constantly. Anyone else? @NASCAR

  • Drew_Sully
    Drew (@Drew_Sully) reported

    @SNYtv @PrimeVideo please fix the issue where you leave me on "stay tuned" while multiple innings pass. It's been happening for months.

  • BeingProblem
    Problem Being (@BeingProblem) reported

    @PrimeVideo stop rolling out tech gimmicks that people cannot ever get to work. I just wanted to watch Spider-Noir in black and white and I’ve done all the things with the app and it STILL starts in colour and it’s infuriating. Not watching it until you resolve this.

  • MrBrightside_8
    Mr.Brightside (@MrBrightside_8) reported

    @PrimeVideo Fix the damn color options, it doesn’t work on my tv and PS5.

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