Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 13
Chicago, IL 11
Houston, TX 8
Portland, OR 8
San Jose, CA 8
Seattle, WA 7
Atlanta, GA 7
Los Angeles, CA 7
Minneapolis, MN 7
Orlando, FL 6
Ashburn, VA 6
New York City, NY 6
Denver, CO 6
Dallas, TX 5
Las Vegas, NV 5
Sydney, NSW 5
Birmingham, AL 5
Omaha, NE 4
Miami, FL 4
Indianapolis, IN 4
Columbus, OH 3
Austin, TX 3
Carlsbad, CA 3
Katy, TX 3
San Antonio, TX 3
Hyderabad, TG 3
St. Louis, MO 3
Milwaukee, WI 3
Kansas City, MO 3
Saint Paul, MN 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • stanmccune stan mccune (@stanmccune) reported

    @NFLDraftBites I would LOVE for Sunday Ticket to go away from awful @DIRECTV. Please @PrimeVideo make this happen.

  • Scotty_Fit Scott Fitton (@Scotty_Fit) reported

    Hey @PrimeVideo, any reason you decided to block Blue's Clues from the Kids profile? Adult profiles? No problem. Have at it. But kids? Apparently too gritty.

  • JosephStevenCa3 JoeSketchConcepts_TW (@JosephStevenCa3) reported

    @InvincibleHQ @RebelTaxi @PrimeVideo To be honest. Watching this Animated trailer made me look up how the main protagonist got ***** by a woman in the original comics. Is this show going to address that issue?

  • SweetHoneyDijon 'Deej' (@SweetHoneyDijon) reported

    If you can, please avoid watching “I Care A Lot” on @PrimeVideo . One of the better premises of a movie, only to be dragged down by one of the worst second halves of a movie to ever be made. #letdown

  • RaylinSama Raylin KHD (@RaylinSama) reported

    @PrimeVideo why have chromecast if it isn't gonna work? I'm trying to cast a movie yet after three minutes it just gives up

  • kaliYATES k a l i y a t e s (@kaliYATES) reported

    @Lizard24840843 @SHO_Homeland @PrimeVideo Carrie is the worst haha

  • archvillaindave Thomas Marsh (@archvillaindave) reported

    @AllredsArt @PrimeVideo @Skybound I hadn't heard of the show before today but I'm psyched. Had only gotten to around issue 100 back when it was running and coincidentally started a reread last month. Pretty excited to pick up that third omnibus

  • titudeadjust Dan Greenberg (@titudeadjust) reported

    @PrimeVideo For the last couple of days, Prime won't play on Roku for us. When we select a title, the app crashes and we end up back at Roku main menu. Help!

  • JenniferHillier Jennifer Hillier (@JenniferHillier) reported

    We’re watching I Care A Lot on @PrimeVideo and it’s dark, funny, awful, and entertaining as hell.

  • RossBishop Ross Bishop (@RossBishop) reported

    @InvincibleHQ @PrimeVideo This looks amazing, doesn’t look like an exact adaption so difficult to work out how much of the comic the first season will get through.

  • Colby_Knight Colby Knight (@Colby_Knight) reported

    @iamdavidlittle @PrimeVideo Barney understands your issues. He’s been there.

  • HenYay We Are Groot (@HenYay) reported

    So it looks like @disneyplus used the midnight time period to do changes to the app. There's a new login screen to connect devices with the app (like @PrimeVideo and @hulu). And the subtitles styling has changed.

  • jesstamp Jessica Stamp (@jesstamp) reported

    @PrimeVideo trying to watch new Blithe Spirit, but it goes to the 1945 version. Please fix.

  • laurenmarybyrne Lauren Byrne (@laurenmarybyrne) reported

    Hey @DisneyPlusUK and @AmazonHelp @PrimeVideo Your Disney+ update appears to have completely broken it. Restarted etc etc - app won’t even open. Circle of doom for days. Don’t you both claim to be quite good at this sort of thing?

  • samskaraburke beverly burke (@samskaraburke) reported

    @PrimeVideo @salmahayek Worst movie in a long time. Shorty writing, nonsense filming. Did you guys need a boat or another house? ****.

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