Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 12
Los Angeles, CA 8
Orlando, FL 7
Portland, OR 7
Atlanta, GA 6
Seattle, WA 6
Chicago, IL 6
Omaha, NE 5
Minneapolis, MN 5
Denver, CO 5
Houston, TX 5
Ashburn, VA 5
Perth, WA 4
Miami, FL 4
Brisbane, QLD 4
Dallas, TX 4
Birmingham, AL 4
Sydney, NSW 4
San Diego, CA 3
Queens, NY 3
Buena Park, CA 3
Columbus, OH 3
Austin, TX 3
New York City, NY 3
San Jose, CA 3
Napa, CA 2
Tampa, FL 2
Tallahassee, FL 2
St. Louis, MO 2
Vancouver, BC 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • hemangijoshi7 hemangi joshi (@hemangijoshi7) reported

    @AmazonHelp Worst link just after clicking on call option they are just giving missed call from different numbers this is useless chat is useless I don't see a solution on this link @PrimeVideo

  • jew_faced_two aaron (@jew_faced_two) reported

    Just watched The Tick on @PrimeVideo and it was both the best and worst thing I’ve ever sat through

  • lordmatcauthon Mat Bloody Cauthon 🇵🇸 (@lordmatcauthon) reported

    @GrownCitizen @TheWheelOfTime @PrimeVideo how can modernity ruin something? The only way I can see that to be possible is if it ruins something *for you*. That would make it a you problem, be it a bias, comfort, or privilege. You'll need to have a talk with yourself about this

  • PaidaKani normani stan account (@PaidaKani) reported

    @MsSmileSoBright @PrimeVideo Omgsh not the whole trouble catalogue 💃🏾💃🏾💃🏾

  • Awall222 Anthony W (@Awall222) reported

    @IKWYDLS @PrimeVideo Man no one can come up any original ideas for shows or movies just all stupid remakes of terrible movies or books. Why did you even waste time or money to make this. The original movie was terrible.

  • AbkKyle C. Gardner (@AbkKyle) reported

    @hbomax - your app is terrible. Go back to @PrimeVideo

  • theandromedax andros (@theandromedax) reported

    @IKWYDLS @PrimeVideo A terrible remake

  • jeremy_guyton Every Day is Punch a Nazi Day (@jeremy_guyton) reported

    @rrgalvanjr @curiousdatacat @PrimeVideo It's not even close to the same? So the kid-****** and wife-killing part you're cool with, but you have a problem with someone dressing in drag, because...?

  • Americassoul Tabby-"If UR not at the table,UR on the menu! VOTE (@Americassoul) reported

    @PrimeVideo I have an issue with you. Why don't you offer a FREE 1st episode on videos for sale BEFORE a customer decides to BUY IT? NO ONE LIKE DUDS anymore than paying a cinema ticket plus refreshments and realize the movie sucked.

  • bdmnjose97 Joe (@bdmnjose97) reported

    @flamepulse @Nintendoubt815 @PrimeVideo The only problem LOST had was that they were unable to pivot their writing to the internet age. Had Lost been a series in 1991, before unlimited internet, it would have been the best show ever written. Too many internet sleuths discovering too many clues in the background

  • jeremy_guyton Every Day is Punch a Nazi Day (@jeremy_guyton) reported

    @rrgalvanjr @curiousdatacat @PrimeVideo Please point out where your "ever-loving" God and Jesus have a problem with dressing in drag. OH, they didn't, and you just feel like hating? Weird.

  • DavidDu08445202 David Smith (@DavidDu08445202) reported

    @IKWYDLS @PrimeVideo Looks awful beyond awful taking a slasher movie and turning it into tween trash.

  • Yas23attack yasmin (@Yas23attack) reported

    @rileysrue Omg i know the pain is awful!!!!!! @hulu @PrimeVideo plz #savegeneration we can't deal 😭

  • alan_tazdevil AlanTheStrimmer (@alan_tazdevil) reported

    @PrimeVideo i've been unable to watch any prime video for a while now, and i've visited your forums, seen other people with the same issue, and everyone just gets directed back to the same exact "steps" that they already said don't fix the issue. please give us an actual answer.

  • aldrin_campbell Cooljazzcaptain (@aldrin_campbell) reported

    @PrimeVideo You send all crap to South Africa to watch. I asked about the release date for Annette, which the whole of Europe and America has seen already and no one could help. It’s the worst content for South Africa! I will NEVER recommend Prime to anyone in South Africa! Rubbish!

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