Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
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Buffering
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 8 |
| Hyderabad, TG | 7 |
| Atlanta, GA | 6 |
| Madrid, Comunidad de Madrid | 6 |
| Chennai, TN | 6 |
| Pune, MH | 6 |
| Dallas, TX | 4 |
| Minneapolis, MN | 4 |
| Indianapolis, IN | 4 |
| Houston, TX | 4 |
| Mumbai, MH | 4 |
| Seattle, WA | 4 |
| Melbourne, VIC | 4 |
| Nashville, TN | 3 |
| Chicago, IL | 3 |
| Wake Forest, NC | 3 |
| Birmingham, AL | 3 |
| Peoria, AZ | 3 |
| Ashburn, VA | 3 |
| San Jose, CA | 3 |
| Paris, Île-de-France | 3 |
| Miami, FL | 3 |
| Valencia, Comunitat Valenciana | 3 |
| New Delhi, NCT | 3 |
| Vancouver, BC | 3 |
| Madison, WI | 2 |
| Denver, CO | 2 |
| Montclair, NJ | 2 |
| Adelaide, SA | 2 |
| Lake Zurich, IL | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Maty
(@MatyRice) reported
Nobody going to address the horrible video quality and buffering for Thursday Night Football? The move to @PrimeVideo has been a bust
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GamblinWithRed
(@GamblinRed) reported
@PrimeVideo SUCKS. Video quality is garbage. Stream everyday on multiple TV’s and been terrible. #NFL
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Kerri
(@Kerri0914) reported
Prime picture quality sucks! Fix it #TNF @nfl @PrimeVideo
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Phil
(@Phil_Johns82) reported
@PrimeVideo can you fix the crooked camera?!?! My OCD is kicking in! #TNF
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Andrew Grandinetti
(@ag_laxbro) reported
@PrimeVideo your nfl broadcast is awful
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Betterboys
(@Betterboys4) reported
@PrimeVideo fix your **** tv quality
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brian twining
(@grieserulz14) reported
What a 💩 product! I already had @PrimeVideo but I feel for all those who subbed just because of #TNF The quality is ****, and you’re better off watching ESPN Gamecast to stay up to date. #NFL #BALvsTB
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Rob
(@ColtsFan3231971) reported
@NFLonPrime @PrimeVideo please fix your audio issues,the audio keeps going up and down
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#1 BS Klutcherov 🐐
(@Tampafan86) reported
@Sandman_33634 @PrimeVideo I’m the only person in the house with great Internet, I watch and stream things all the time, and never have an issue, but of course, my entire stream is horrible, can’t even see the ball when it’s thrown
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Tim Shelburn
(@tshelburn) reported
The @PrimeVideo feed has been perfect tonight! I’ve had issues in previous weeks with streaming on google tv. If they did some teaks, it worked. 👍 #tnf
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Neal Shrier
(@NealShrier) reported
@PrimeVideo why is your Thursday Night Football video quality so poor?
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David Cooper
(@Cooper33Cooper) reported
The video quality on @PrimeVideo for #TNF is horrible. Every play is very choppy, only the slow motion seems clear. I guess I'll go back to @fuboTV and watch the hockey game.
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Zamjam
(@mjztx) reported
@TheRealCoach_JB @PrimeVideo I’ve never had an issue with the stream like people say. It’s always run fine. Must be internet services.
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Animal Kingdom
(@JoeJoeCJL23) reported
@NFL Boy..this Amazon Prime football is really poor quality...You find this ok? 8 weeks into the season with this crap for TV game quality? @PrimeVideo
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Christopher Cosmark
(@CCosmark) reported
@AmazonHelp Not helpful at all. What an awful decision by the @NFL to give @PrimeVideo exclusive rights. They definitely didn’t deliver what they promised.
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