Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 8
Chicago, IL 8
Atlanta, GA 7
Houston, TX 7
Denver, CO 6
Seattle, WA 6
San Jose, CA 6
Sydney, NSW 5
New York City, NY 5
Dallas, TX 5
Birmingham, AL 5
Indianapolis, IN 5
Ashburn, VA 5
Minneapolis, MN 5
Las Vegas, NV 4
Orlando, FL 4
Portland, OR 4
Salt Lake City, UT 4
Los Angeles, CA 4
Milwaukee, WI 3
Melbourne, VIC 3
Kansas City, MO 3
Saint Paul, MN 3
Queens, NY 3
Mumbai, MH 3
Fort Worth, TX 3
Clinton Corners, NY 3
San Diego, CA 3
San Antonio, TX 3
Wake Forest, NC 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • RichPerks27 Perks (@RichPerks27) reported

    @BSMStaff @PrimeVideo @nielsen Probably because the matchups have been God awful.

  • JuraMurphyRules Claire Murphy (@JuraMurphyRules) reported

    @PrimeVideo hi there! Trying to watch The Last Ship and it keeps telling me to sign up and pay for a membership (to watch Grand Tour for some reason)but I already do! Not having the issue with any other programmes. Any suggestions? (Last Ship included w Prime)

  • Adarbe2 Adarbe (@Adarbe2) reported

    @ChloeGMoretz @ThePeripheralPV @PrimeVideo Here it's at 6am and I will be on my way home from work. But when I get home, I'll be awake and watching it!

  • Rolling_stone4 #EndTheFilibusterNow (@Rolling_stone4) reported

    @PrimeVideo I'm so pissed off at the call center in India! I've been trying to record TNF and have been given 2 different answers in 2 calls! I want to speak to an American who understands my problem!

  • jkallweit Sebastian (@jkallweit) reported

    Dear @PrimeVideo you've got a bill shot message about internet connectivity problem yet I can watch everything else on TV. I wanted to watch the game. Useless!!!!

  • Dubz24_7 Dubz (@Dubz24_7) reported

    @NFLonPrime For some reason the Pre-Game show isn't available on my @PrimeVideo app, anyone else having this issue?

  • pdwfitness P.D.W. Fitness (@pdwfitness) reported

    @PrimeVideo I hope this game is not terrible. Thanks for showing it on prime

  • LeetaLeets Leeta White (@LeetaLeets) reported

    @ChloeGMoretz @ThePeripheralPV @PrimeVideo Yikes...that's midnight here...work in the morning.

  • sohern22 Shaun O'Hern (@sohern22) reported

    Why is @PrimeVideo 's NFL streaming picture so terrible???😵‍💫

  • Colton_12345 Colton (@Colton_12345) reported

    @PrimeVideo This has to be the worst choreography for a big-budget scene I have ever seen. There are fan fics with no budget that can do better.

  • JRobFU Roberto F. (@JRobFU) reported

    @LOTRonPrime @PrimeVideo YOU SHALL NOT PASS this ridiculous show as acceptable, it was awful. You can keep investing money on The Boys or others good shows on Amazon thou, just not this crap.

  • MycoCherry Robin @ 🍄 (@MycoCherry) reported

    Prime video second day not working wtf give me compensation bezo 😭 @PrimeVideo

  • rebeldeb Deb Well (@rebeldeb) reported

    Folks at @PrimeVideo - get your servers in line! The #thursdaynightfootball game hasn’t even started yet, and my broadcast has seized up three times! Get your act together!!!!

  • JFarris10 JFarris (@JFarris10) reported

    @adnanbasic55 @LOTRonPrime @PrimeVideo Christ, dude! Have you ever read any work of Tolkien...like at all?

  • bruddersPgh The Brudders in the ‘Burgh (@bruddersPgh) reported

    @PrimeVideo @NFLonPrime The camera work is AWFUL! You can’t even follow the ball in the air it’s so glitchy. And makes you nauseous

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