Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 13
Chicago, IL 9
Los Angeles, CA 8
Portland, OR 8
San Jose, CA 7
Denver, CO 6
Orlando, FL 6
Seattle, WA 6
Houston, TX 6
Minneapolis, MN 6
Las Vegas, NV 5
Atlanta, GA 5
Ashburn, VA 5
New York City, NY 5
Brisbane, QLD 4
Dallas, TX 4
Birmingham, AL 4
Sydney, NSW 4
Omaha, NE 4
Miami, FL 4
Queens, NY 3
Vancouver, BC 3
Perth, WA 3
Buena Park, CA 3
Columbus, OH 3
Austin, TX 3
Carlsbad, CA 3
Katy, TX 3
San Antonio, TX 3
St. Louis, MO 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • comixconspiracy Michael DIBagio (@comixconspiracy) reported

    @people @PrimeVideo @TheRichardLewis I believe that is a spin-off from Clancy’s idiosyncratic, popular, and charming work. 🤔 I dunno. I’m not familiar with those characters. Like with the later stuff from VC Andrews. Or the Amber books without Zelzany.

  • legaladversary amicus (@legaladversary) reported

    @WithoutRemorse @PrimeVideo @michaelb4jordan This move was horrible and the sound balance made it difficult to hear the dialogue without having your eardrums blasted out during action scenes. Just awful, we turned it off. So disappointed.

  • Truth_Quest30 Ryk Comerford (@Truth_Quest30) reported

    @netflix The glut of choice on Netflix makes it a confusing mess. But on top of that you shuffle My List, so movies & shows are not displayed in the order you posted them. Manual Order does not work. @primevideo does not randomly shuffle your watch list.

  • Sarcosis Sarcosis (@Sarcosis) reported

    @hbomax @netflix @PrimeVideo please help save #ProdigalSon. I would love to see what you could do with it without the limitations of network tv

  • Rob1317 Hardwork (@Rob1317) reported

    @hbomax @PrimeVideo yall got too much money to not invest in more high-quality low budget films, take some chances and don't try to ride a wave of what worked... we need better horror movies

  • schubejohn John Schubarth (@schubejohn) reported

    @PrimeVideoCA @michaelb4jordan @PrimeVideo I know I know Covid, production cuts blah, blah ,blah. But once again, sound problems will kill this movie 🍿If you watch this movie at home on TV you will be disappointed. The sound effects are way too loud. The dialogue way to quiet and even drop out in parts. Sorry no Oscar .

  • gurulani Liane Pearce (@gurulani) reported

    @hallmarkchannel Can you tell me if season 8 of @WCTH_TV is on the Hallmark Channel in the UK via @PrimeVideo ? I'm having trouble accessing this info. Thanks

  • evansea Emily Evans (@evansea) reported

    I loved #Shrill and am choked it's over. @netflix ? @PrimeVideo? Fix. This.

  • Mapachesghost Quiet Flows the Dan (@Mapachesghost) reported

    @PrimeVideo please give me something. Maybe make “A Time to Kill” into a 10hr miniseries? Maybe make “The Fugitive” but it’s a black woman and it’s 3 seasons? I understand how you work, just throw me a bone. What’s the worst that could happen?

  • VE3LDJ Luke (@VE3LDJ) reported

    Watching the movie #Breach, where bad actors and good actors are hurtling through space carrying all of humanity’s worst traits toward a new Earth 🌏 #PrimeVideo

  • bhsharp Brian Sharp (@bhsharp) reported

    @tom_forsyth @PrimeVideo Then again, they should be able to help you avoid clipping but if you really want clipping, why stop you, I suppose

  • kickassliz Kick *** Liz (@kickassliz) reported

    Been watching No men beyond this point on @PrimeVideo Satire, but reinforced idea that if every woman walked out of their job for 24hrs, the 🌎 would grind to a halt 90% of healthcare, big % of teaching & childcare, retail, factory work, hospitality, travel, cleaning, telesales

  • draashishkshah Aashish Kiran Shah (@draashishkshah) reported

    I think I’m over @amazon just cancelled @PrimeVideo and prime. You’re just not that good anymore. I’d rather buy local. I’d rather possibly pay more and get the service and quality I deserve.

  • Col44S Steven Collette (@Col44S) reported

    @people @PrimeVideo Was excited to watch it as I think Michael B Jordan is a really good actor, but I couldn’t even make it through half the movie. Poor acting overall and terrible script.

  • HSPLAYS HSP (@HSPLAYS) reported

    Developer is not bothered to fix the issue That is there since past 2-3 years! #poco #pocof1 @PrimeVideo @NetflixIndia @netflix Can netflix and prime help us users in any way?

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