Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 13
Chicago, IL 10
Houston, TX 9
Atlanta, GA 9
Los Angeles, CA 8
Portland, OR 8
San Jose, CA 8
Ashburn, VA 7
Minneapolis, MN 7
Denver, CO 7
Seattle, WA 6
New York City, NY 6
Indianapolis, IN 6
Orlando, FL 5
Sydney, NSW 5
Birmingham, AL 5
Omaha, NE 4
Miami, FL 4
Milwaukee, WI 4
Las Vegas, NV 4
Dallas, TX 4
Toronto, ON 3
Austin, TX 3
Bengaluru, KA 3
Carlsbad, CA 3
Katy, TX 3
San Antonio, TX 3
Hyderabad, TG 3
St. Louis, MO 3
Kansas City, MO 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • brian606k Brian (@brian606k) reported

    @LOTRonPrime @PrimeVideo These streaming platforms are having a hard time making Quality over quantity if you ask me. Anyone watch The Wheel of time ?? Horribly done. Netflix has a hard time putting anything original stuff out that’s any good. Stranger Things was ok but they should’ve ended it.

  • SportsNGaming23 RPM (@SportsNGaming23) reported

    @OlavLarsThorsen @LOTRonPrime @PrimeVideo I am black and what you are saying is true. Putting black people in a show isnt the problem here. It's that they are agenda pushing....... Ty for saying this

  • katie_blaze Blaze the Recluse🪁🦇 (@katie_blaze) reported

    @PrimeVideo I recently bought season 1 of Ghosts on Amazon Prime and have had several issues. Episodes 5 and 6 are switched around with the wrong titles, as are episodes 8 and 9. Episode 11 has been eliminated altogether and episode 10 is listed twice in a row. Please fix this!

  • MmmYumLexy MmmYumLexy (@MmmYumLexy) reported from Carrboro, North Carolina

    I Swear To God @amazon @PrimeVideo Got The Worst Customer Service Ever Their Delivery Driver Took My Package To Wrong Apartment Literally Just Walked Around In 100 Degrees Weather Looking For It I Literally Just Had To Send Home All My Clients Now Iam Broke And Crying

  • theDogAstronaut Oscar ✝ (@theDogAstronaut) reported

    @PrimeVideo The Time Traveler's Wife.. but they are both terrible

  • chelley449 Ineligible Receiver (@chelley449) reported

    @TheOneLexi @PrimeVideo Really? The book was so creepy. I listened to the audiobook when I was staying at a hotel on a work trip. It upped the creep factor by a thousand.

  • Humansareloco Elitist Bootlicker Bot (@Humansareloco) reported

    @LOTRonPrime @PrimeVideo I have no more trust in how Amazon does these series... worst writers in history.

  • Cathryn70783221 Cathryn (@Cathryn70783221) reported

    @ThomasMeskill @LOTRonPrime @PrimeVideo That would require creativity and the ability to not care what others think. Not possible when you work off a progressive checklist.

  • MKaizoku MARCELO SANTOS (@MKaizoku) reported

    @PrimeVideo Narnia movies. To me, even with the problems, both the movies are better and more complete than the books.

  • finalcut Bill 🍻 (@finalcut) reported

    @PrimeVideo may have one of the worst interface i've ever used. Discovering things I might want to watch is next to impossible.

  • SauceGMP GMP™️ (@SauceGMP) reported

    @PrimeVideo why do you have THE ABSOLUTE WORST user interface ever? As someone who works in tech I actively try to avoid your app because it’s so damn bad.

  • rebelwithnoyell irris30 (@rebelwithnoyell) reported

    @The_BTC_Base @LOTRonPrime @PrimeVideo I only watched half an episode. It was painfully awful. I have so much empathy and when I watch something as cringe as WOT I feel ill. I literally made me feel ill watching it was so cringe.

  • sto_ckstuff sto_ckstuff (@sto_ckstuff) reported

    @LOTRonPrime @PrimeVideo if only it didnt look so low quality lmfao

  • petertdoherty The Warlock of Firetop Mountain (@petertdoherty) reported

    @comiXology @PrimeVideo @PaperGirlsPV Fix your App

  • kermit_yung yung kermit (@kermit_yung) reported

    @ichray63 @LOTRonPrime @PrimeVideo Oh you’re totally gonna get hate for the wokeness from some people. I’m saying there are a lot of other issues with this series that people have more of a right to be critical of

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