Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 14
Chicago, IL 10
Houston, TX 9
Atlanta, GA 9
Los Angeles, CA 8
Portland, OR 8
San Jose, CA 8
Minneapolis, MN 7
Seattle, WA 6
Ashburn, VA 6
New York City, NY 6
Denver, CO 6
Las Vegas, NV 5
Orlando, FL 5
Sydney, NSW 5
Birmingham, AL 5
Omaha, NE 4
Miami, FL 4
Indianapolis, IN 4
Dallas, TX 4
Columbus, OH 3
Austin, TX 3
Carlsbad, CA 3
Katy, TX 3
San Antonio, TX 3
Hyderabad, TG 3
St. Louis, MO 3
Milwaukee, WI 3
Kansas City, MO 3
Saint Paul, MN 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • j0hn80y john ingham (@j0hn80y) reported

    @petevenn @PrimeVideo You think this is the worst thing he's ever said? Prime know exactly what they got when they signed him up, this isn't going to change anything

  • trillium_lady TrilliumLady 👨‍🦼🐈🐈‍⬛🧬🔬🪡⚔️ #Trillium (@trillium_lady) reported

    @LOTRonPrime @PrimeVideo I didn't get my surprise! I would like maybe 12 eps in Season 2. & for it to drop sooner rather than later (but you *have* set a quality standard to live up to, so I can deal!) The ability to purchase DVDs so I don't have to deal with the vagracies of the net. Novelizations.

  • gkfahnbulleh George K Fahnbulleh (@gkfahnbulleh) reported

    @NBALPSupport why isn't PrimeVideo listed as a provider, to allow me to sign in. Stop sucking!

  • Nakladz1 Nakladz (@Nakladz1) reported

    Beginning of the end 4 @netflix lol Henry cavil is toxic for sticking to source material? Lol good luck using woke college kids and making terrible shows like that resident evil you tried with the dance number. @PrimeVideo is going to bury you when warhammer drops.

  • smcelly sean mcellicutty (@smcelly) reported

    @JLMackenzie43 @paramountplus @PrimeVideo I have the same issue not finding 1923 on my paramount plus prime video channel. If you open the prime video app through your firetv/cube/stick (which makes no sense), it will show up and episode one is available. This seems to happen with most prime video channel new releases.

  • hawks675 John 🇪🇺 🇬🇧🇩🇪 (@hawks675) reported

    @classicfm Prime Video trailers without visuals were a dumb, confusing experiment and don’t work. They just highlight poor voice acting. Cc @PrimeVideo

  • HollowPete Hollow Pete 🐟 (Sir, Lord and Duke) (@HollowPete) reported

    @PrimeVideo you have until I get home from work to junk Clarkson! My subscription is going if not

  • duhyezir yezir ° (@duhyezir) reported

    dude what’s the problem. renew a league of their own @SPTV @PrimeVideo this is so stressful I’m so upset just please be kind and do the right thing!

  • BrodyJhad Brody201 (@BrodyJhad) reported

    @LocHairOpenMind @AdrianReigne @PrimeVideo The ending was terrible

  • anxietyattack82 anxietyattack (@anxietyattack82) reported

    @PrimeVideo Most bla movies are terrible!

  • LATomCA LATomCA (@LATomCA) reported

    @PrimeVideo @KevinJames So America is your problem?

  • F1Baker7 Y.N.W.A. (@F1Baker7) reported

    @PrimeVideo If you don't issue a condemnation of @JeremyClarkson's recent article about Meghan Markle, I will be cancelling my Prime membership. There is no place for these kind of attitudes to be supported in 2022.

  • mastinche Cheryl Mastin (@mastinche) reported

    @JLMackenzie43 @paramountplus @PrimeVideo I am having the same issue. What is up with this?

  • sk_otchere Kingsley Otchere (@sk_otchere) reported

    Need a Netflix documentary and an Amazon All-or-nothing series on this World Cup win. @netflix @PrimeVideo start work 🙃

  • jsfirearms1 jsfirearms (@jsfirearms1) reported

    @PrimeVideo The quality of shows and movies that are free with Prime can only be described as useless and NOT worth watching

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