Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 8
Denver, CO 7
Brisbane, QLD 6
Atlanta, GA 6
Ashburn, VA 5
Chicago, IL 5
Orlando, FL 5
Los Angeles, CA 5
Minneapolis, MN 4
Phoenix, AZ 4
Tampa, FL 4
Bengaluru, KA 3
Seattle, WA 3
Mumbai, MH 3
Indianapolis, IN 3
Palmyra, VA 3
Nottingham, England 3
Dallas, TX 3
San Antonio, TX 3
Montréal, QC 3
Winston-Salem, NC 3
London, England 3
Woodbridge, VA 2
City of London, England 2
Fairfield, CA 2
Marietta, GA 2
Lexington, KY 2
New Oxford, PA 2
Spokane, WA 2
Buena Park, CA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • TheKieronJ Kieron J Walsh (@TheKieronJ) reported

    @Dina_Marie0221 @PrimeVideo Hi Dina - I think the song you are talking about is a replacement song (due to copyright) for the international version of the film which I wasn’t involved with. “Criminal” by Fiona Apple was used in the original. Sorry I can be of more help.

  • dibbylibbyy b’lob🍑🧅 (@dibbylibbyy) reported

    @fawkingfruit @LeagueOnPrime @PrimeVideo HELP

  • Bloversb2012 Leigha B. (@Bloversb2012) reported

    The Ravine is a terrible movie on Amazon prime. 0/5 stars. Spoiler alert: a man who murders his wife and child in cold blood is in heaven because “forgiveness”. 😑 disgusting. Not something that should be promoted. There ARE consequences for some actions #theravine #primevideo

  • Branmuffin824 Brandy (@Branmuffin824) reported

    @Invertebae @annara1 @PrimeVideo I'm not saying these peoples methods weren't somewhat flawed, but they released a healthy cat. If they had said, "no, he can't be released." Then put him in a cage & charged admission, you'd have a reason to *****, but they didn't, so what's the problem?

  • Katelyn_Marie52 Katy Caldwell (@Katelyn_Marie52) reported

    Remember when everyone said lockdown was going to be two weeks and it seemed like insanity. Then suddenly two years went by and… I can’t help but think that’s like waiting for @PrimeVideo to #RenewALOTO #ALeagueOfTheirOwn

  • nitex8 James Knight (@nitex8) reported

    @PrimeVideo regular problems with your service. You need to get it right

  • Mohib62800024 Mohii (@Mohib62800024) reported

    @netflix @IMDb @PrimeVideo #movies #winstonchurchill #British Someone I work with is the spitting image of Winston Churchill and he's in his 50s. This man is a carbon copy of the former leader. If a movie or series is made about him, consider contacting me!

  • dodik0011 diagonally spinning rat (@dodik0011) reported

    @Branmuffin824 @annara1 @PrimeVideo Lots of folks try amateur animal rehab and it hurts animals; I recommend that you spend some time in animal rehab/rescue spaces and try to understand the issue at stake

  • mb103001 Matthew Barberio (@mb103001) reported

    @Branmuffin824 @annara1 @PrimeVideo No, I haven't. I won't give views to something harmful. I work in this field. I know what I'm talking about when I say this is NOT right. Wildcats need to be rehabbed by licensed people, not those who are clueless like these two. It's a recipe for death upon release.

  • Ahicks207_ Ahicks207 (@Ahicks207_) reported

    @PrimeVideo @IndianaJones I'd love to watch something on your platform. Unfortunately you're the only one I have that skips and reloads every 30s or is just complete blur. Youtube Hulu,Nflix,Disney,Roku hell even Tubi, peacock and Pluto don't have issues. Just me or something with prime?

  • SavannahPurcell Savannah Purcell (@SavannahPurcell) reported

    @netflix I just want to know how the society ends give it to @PrimeVideo help us

  • Ahicks207_ Ahicks207 (@Ahicks207_) reported

    @PrimeVideo @IndianaJones Id like to think it's just my wifi or something ,but primevideo is the only one I have issues with.

  • gqpfighter Ann Resister from Texas 🌊🇺🇦 (@gqpfighter) reported

    I can’t find the ASB classic live matches on Amazon Prime @primevideosport @PrimeVideo help pls

  • Erok69XX ErockOI812 (@Erok69XX) reported

    @PrimeVideo Watched it yesterday. It wasn't a bad doc but I really feel like it should have been more about the rescue and less about the abusive cutter. She obviously has a passion to help but he needs real world psychological help and getting 1 cat back into the wild wasn't the cure.

  • willmovies Will Martinez (@willmovies) reported

    @Filmzy_ @PrimeVideo @the355movie The problem def wasn't that cast, but Kinberg himself 😬.

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