Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 13
Chicago, IL 9
Los Angeles, CA 8
Portland, OR 8
Orlando, FL 7
Minneapolis, MN 7
Atlanta, GA 6
Denver, CO 6
Seattle, WA 6
Houston, TX 6
Omaha, NE 5
Miami, FL 5
Ashburn, VA 5
New York City, NY 5
Perth, WA 4
Brisbane, QLD 4
Dallas, TX 4
Birmingham, AL 4
Las Vegas, NV 4
Sydney, NSW 4
San Jose, CA 4
San Diego, CA 3
St. Louis, MO 3
Queens, NY 3
Vancouver, BC 3
Buena Park, CA 3
Columbus, OH 3
Austin, TX 3
Katy, TX 3
Milwaukee, WI 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • AFC_Oscar10 Oscar Marshall (@AFC_Oscar10) reported

    @Reeco7 @PrimeVideo @SkySports Worst take I’ve seen

  • DannySteiger Danny Steiger (@DannySteiger) reported

    @ara1965 @LOTRonPrime @PrimeVideo Been leaving it on anytime we’re note actively watching something else. Anything to help ensure Amazon sees enough viewing hours to complete the story! :) gotta show your support!

  • oborrero Orlando Borrero (@oborrero) reported

    @PrimeVideo I have a problem accessing the platform. I’m not in my country and my code arrives at the phone number that I don’t have and I’m trying to communicate with you and I haven’t been able to. I need help to change my phone number

  • JonWainwright33 Jon Wainwright (@JonWainwright33) reported

    Weird how #PrimeVideo picture quality is so much better than #skyhd or even #skyuhd maybe it's my t.v. settings ? Or is it ? ?

  • helenlclarke Helen Clarke MBE (@helenlclarke) reported

    @PamMelbourne @PrimeVideo Agree. Bournemouth Southampton is terrible. All you can hear is the away fans really loudly meaning the lovely Connor has to keep apologising for bad language. Better game at Man Utd as well!

  • AndrewHarrison Andrew Harrison (@AndrewHarrison) reported

    @benhearn77 bang on. @PrimeVideo is absolutely ****. Shouldn’t have the rights to these games if they can’t sort out the stream quality.

  • ArnoldRutkiewi1 Arnold Rutkiewicz (@ArnoldRutkiewi1) reported

    @PrimeVideo @LOTRonPrime The worst people I've seen in a long time and we somehow got more of them than of forging the rings. The writing is plain bad with this one

  • GTArobbie GTArobbie (@GTArobbie) reported

    @primevideo liverpool match picture quality was spot on, switched over to the United spurs game and the picture quality is terrible!

  • siannybuck Sian Louise (@siannybuck) reported

    @ataylor80 @PrimeVideo @PrimeVideo We found this and also found it wouldn’t work on a second TV within the house but would work on my phone! Very disappointing!!

  • Liverpoolfan63 Liverpoolfan6 (@Liverpoolfan63) reported

    @PrimeVideo need to sort the quality of your live football coverage, buffering and lagging constantly, whilst on strong wifi. Strange

  • plwolf74 Perry Wolf (@plwolf74) reported

    @PrimeVideo @LOTRonPrime How can we have faith when there's no quality control on the writing. The Harfoots are 100% contradictory to their own motto. Nobody left behind, yet if injured, we won't support you, we'll stick you at the back so you won't slow us all down. If you perish, that's you're lot!

  • ShinobiNoTora 忍びの虎 (@ShinobiNoTora) reported

    @Starbuckeroo2 @Stu_Ov85 @PrimeVideo Yeah, no you just have terrible arguments and I’m not gonna give that garbage anymore watch time. Good on ya for liking it. At least it met your standards

  • Onesipatatime7 Wayne Roberts (@Onesipatatime7) reported

    Enjoying the #PrimeVideo coverage of #ManUtdSpurs however the interviewing of the players etc is so poor needs work.

  • PirateSteveYar Napoleon I (@PirateSteveYar) reported

    @vikimikitoli @DarkHelmetRocks @PrimeVideo -I knew who sauron was from the first moment he was on screen -Galadriel not just being amazing, but everyone else, including her elite elf squad, being awful at fighting -absurdly elaborate scheme to cause a volcano to erupt planned and executed by a henchman -isildur is a putz

  • khoshekhthecat Anna Mitchell (@khoshekhthecat) reported

    @briangaar @PrimeVideo And the WalMart on New Road is still the worst one in Waco, there was a bomb threat last year if I remember right!

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