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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Mexico City, CDMX 1
Georgetown, TX 1
Benton, IL 1
Des Moines, IA 1
Catania, Sicily 1
Spokane, WA 1
Milton, ON 1
Alicante, Valencia 1
Gif-sur-Yvette, Île-de-France 1
Valencia, Valencia 1
Wolfeboro, NH 1
Township of Evan, KS 1
Amiens, Hauts-de-France 1
Gaithersburg, MD 1
Veracruz, VER 1
Sète, Occitanie 1
DeWitt, MI 1
Betim, MG 1
Melbourne, VIC 2
Poplar, England 1
Lakeville, MN 1
Puebla, PUE 1
Challans, Pays de la Loire 1
Paris, Île-de-France 5
Palma, Balearic Islands 1
Bourges, Centre 1
Sunderland, England 1
Besançon, Bourgogne-Franche-Comté 1
Brest, Brittany 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • MasterG00g00
    CrimeMasterGoGoo (@MasterG00g00) reported

    How can I contact customer support? No option is showing up to reach out to address Primevideo issues @amazonIN @PrimeVideoIN have been facing one or another issue with PrimeVideo and MXplayer since more than a month @JeffBezos

  • Timothy96052831
    Timothy Phillips (@Timothy96052831) reported

    @PrimeVideo Scantaly clads children again!? AMAZON you need to fix yourselves and stop drooling over kids.

  • hateonikwen
    +419 (@hateonikwen) reported

    @PrimeVideo please fix this

  • annabelle5304
    anna cee ⁷ (@annabelle5304) reported

    @PrimeVideo subtitle game is so weak. There’s always a point where the words don’t match the audio- no matter what original language I have a show on- an issue in literally none of the other streaming platforms I have (which is all of them). Maybe fix that.

  • ansley_masters
    Ansley Masters (@ansley_masters) reported

    @SportsonPrime @PrimeVideo Terrible sound on this broadcast! The arena announcer is louder than the TV announcers

  • DonaldA70126877
    Last_Guardian (@DonaldA70126877) reported

    @PrimeVideo @PrimeVideo When are you going to release an update or patch that fixes the freezing issue when trying to watch content on the @Samsung Galaxy Tab S10 Ultra. Please get it sorted!

  • pimslickens69
    Hotwheels Sisyphus (@pimslickens69) reported

    the way that @PrimeVideo handled good omens made sure I will never touch another amazon prime show for the rest of my life. just shameful and terrible writing.

  • DonaldA70126877
    Last_Guardian (@DonaldA70126877) reported

    @PrimeVideo @PrimeVide When are you going to release an update or patch that fixes the freezing issue when trying to watch content on the @Samsung Galaxy Tab S10 Ultra. Please get it sorted!

  • SaveStargate198
    Save Stargate (@SaveStargate198) reported

    @PrimeVideo I am having trouble with my Prime Video subscription. Help please

  • Turnip_Of_Doom
    Otter of Justice (@Turnip_Of_Doom) reported

    @PrimeVideo your advertising placements are the worst and most invasive of any service and as a result I will actively reject any product or service that is ever advertised in your ad breaks. Thank you for you time. Wait 1 min before you can cancel this message #fuckyou

  • Mooseamillion
    Moose (@Mooseamillion) reported

    @Canes @PrimeVideo I'm going to have to get my nephew to show me how to do this I'm at the age I need the youths to help me out with this stuff.

  • ayurovedic
    Ayurovedic (@ayurovedic) reported

    @JioHotstar What is the use of downloads when you need internet to run downloaded content. How can you compete with Netflix primevideo or youtube After jio added to hotstar it has become worst than zee5

  • srlgpt_a
    saral (@srlgpt_a) reported

    Hostel wifi is biggest scam these colleges put out in name of facilities. Almost everything is under blocked under proxy. - Can't ssh into my VMs. - Can't make request DBs. - Files won't download using curl command or brew (more often than not) - Was debugging my auth for hours, only to realise this f-all wifi is the problem. Mine has blocked netflix and primevideo but Hotstar is working alright. What am I supposed to do on Hotstar? Watch nptel lectures? People can't even make Whatsapp calls using this wifi. Aboslutely useless piece of shi-

  • JuliansBacke
    Julian Lundberg (@JuliansBacke) reported

    @AmazonMGMStudio @PrimeVideo reverse the decision. Do the right thing. Fix your mistake

  • Mikeabbey__
    Mike (@Mikeabbey__) reported

    Hey @PrimeVideo fix your paramount plus bills stream or send Jeff Bozo here to catch this fade.

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