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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Gaillac, Occitanie 1
London, England 6
Hudson, FL 1
Mortagne-sur-Gironde, Nouvelle-Aquitaine 1
Workington, England 1
Warrington, England 1
Vivy, Pays de la Loire 1
Sarreguemines, ACAL 1
Bromley, England 1
Aberfeldy, Scotland 1
Melbourne, VIC 5
Birmingham, England 1
Cagnes-sur-Mer, Provence-Alpes-Côte d'Azur 1
Lubsko, Lubusz 1
Township of Evan, KS 14
Huntingdon, England 1
Dallas, TX 4
Paris, Île-de-France 12
Wigan, England 1
Ridgeway, SC 1
Fareham, England 1
Feltham, England 1
Zürich, ZH 1
Motherwell, Scotland 1
Rosenau, ACAL 1
Madrid, Madrid 2
Montréal, QC 1
Saint-Nazaire, Pays de la Loire 1
Gennevilliers, Île-de-France 1
Gravesend, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Sporty_Miner
    SportyMiner ⛏️ (@Sporty_Miner) reported

    @AmazonMGMStudio @PrimeVideo You had the opportunity to breathe new life into a well established, greatly loved franchise. You cancelled it because it appealed to that (clearly) loyal fanbase. The madness has to stop, invest in quality & fandom, not generic tripe. #savestargate

  • jiobasha
    Kaithi (@jiobasha) reported

    It's disappointing that @PrimeVideo still hasn't provided a clear statement on HDR10+ support across devices. Customers deserve transparency. Is HDR10+ being expanded, limited, or discontinued? A simple official update would help millions of viewers.

  • dufieman
    Dufieman (@dufieman) reported

    Spider Noir might be the most frustrating watch experience I've ever had. Constantly switching back to the color version every day. I like the show but man it's annoying that I have to jump through hoops every time I want to watch it. Fix this @PrimeVideo

  • DestinyCaptain
    DestinyCaptain - Human of Earth (@DestinyCaptain) reported

    @PrimeVideo Did they ever fix the issue where some Amazon customers couldn’t watch this in Black and White? Well maybe they could get Martin Gero’s Stargate Project back on track. That would fix #Stargate #SaveStargate

  • toddyvonne
    Yvonne Todd (@toddyvonne) reported

    @amazon @PrimeVideo @movies_anywhere After nearly an hour of explaining the issue, repeating it and feeling like it had fallen on deaf ears to my surprise the representative flipped the script. She went into research mode and said not on my watch! She didn’t ask me to troubleshoot, she said you’ve done that.

  • Scott94920
    Scott D (@Scott94920) reported

    @PrimeVideo Not playing movies what's problem

  • MrDrakeford
    T-Money (@MrDrakeford) reported

    @MhzShannii @SportsonPrime @PrimeVideo Walking into work Is lame?

  • LakshmyV2
    Lakshmy Venkiteswaran (@LakshmyV2) reported

    @NishitShawHere Haven't watched PrimeVideo in a while simply because of those pesky ads every 15 min or so. However, cannot believe Scarpetta is in this list cos the series is terrible. Kidman wrong choice.

  • fede000
    Federico (@fede000) reported

    @AmazonMGMStudio @PrimeVideo Save Stargate restore the show from @martingero 2 years of work already done #SaveStargate

  • SwagginVolt
    VOLTswaggin (@SwagginVolt) reported

    @PrimeVideo The broken heart gesture is unintentionally apt for what Amazon has done to Stargate.

  • VBunteDavid
    Dave Vande Bunte (@VBunteDavid) reported

    @Rexmetus @AmazonMGMStudio @PrimeVideo Modern Audiences? No. Modern writers, producers? Yes. If the writers and producers actually understood the source material better, and actually paid attention to the elements that made them work, people would care. If they don't care about the IP they are making, why should I?

  • MWahgwaan
    Merlin St.Wahgwaan (@MWahgwaan) reported

    @AmazonMGMStudio @PrimeVideo @JeffBezos Essentially 92k ppl watched an essentially very shortly and poorly advertised Live Stream to help support #SaveStargate How does that NOT translate to wide spread interest and audiences? AMAZON MGM, HELLO 👋 👋👋👋

  • TheOberJan
    Jan (@TheOberJan) reported

    @AmazonMGMStudio @PrimeVideo Step 1 of reviving a franchise like this has to be gathering the fandom again and letting it bring in new people, not alienating it and showing that it's not worth sticking around. #SaveStargate and let @martingero finish his work!

  • StarshipAlves
    Starship Alves 🚀 (@StarshipAlves) reported

    @RichardWells707 @BaronDestructo @PrimeVideo Indeed! My thumbs are knumb from liking the posts. A few more weeks is not an issue. LFG!

  • EmarKnowsBest
    E (@EmarKnowsBest) reported

    @SportsonPrime @PrimeVideo Current race resolution currently looks like 360p. No problems with other apps.

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