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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mississauga, ON 1
Los Angeles, CA 4
Martinsville, IN 2
Dallas, TX 4
Township of Evan, KS 15
San Antonio, TX 2
Quito, Pichincha 2
Aiken, SC 1
Surrey, BC 1
Ashley, IL 2
Seattle, WA 10
Omaha, NE 1
Cancún, ROO 1
Manlius, NY 1
Machias, ME 1
Manatee County, FL 1
Las Vegas, NV 3
Southlake, TX 1
Tehachapi, CA 1
Perth, WA 3
Alabaster, AL 1
Winter Garden, FL 1
Chicago, IL 6
The Villages, FL 2
Pittsford, NY 1
Roanoke, VA 1
Temple, TX 1
Rockville, MD 1
Lansing, MI 1
Thomaston, GA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • AustinTarbox
    Austin Tarbox (@AustinTarbox) reported

    @NBAonPrime @PrimeVideo This video quality is horrible goes in and out feel like I'm watching a box screen in 2004

  • samaylok1
    samay lok (@samaylok1) reported

    @_m1k333 @_m1k333 U get everything u expected That's the problem No surprises nor a large scale war or homie jenociding countries @PrimeVideo saving budget for their most popular tv series

  • woopig5891
    Sex Panther (@woopig5891) reported

    @PrimeVideo Worst ending ever

  • touring_drummer
    Touring Drummer (@touring_drummer) reported

    @NBAonPrime @PrimeVideo Yall broadcast quality is beyond watchable **** Amazon prime!! Garbage video

  • JulieTanguy
    Julie 🫰🌼🪐 (@JulieTanguy) reported

    @PrimeVideo The comments are awful, honestly… 😐 You’re judging actors based on ONE photo taken out of context, without even seeing their acting, chemistry, or interactions?! I’ve read the books too, but throwing a full-on tantrum before even watching a single episode is definitely… 💩

  • Matt2181
    Matthew Mehnert (@Matt2181) reported

    Can't even watch Cavs-Pistons because @PrimeVideo is not working. Ridiculous for your service to not be working.

  • GaryBurford12
    Gary Burford (@GaryBurford12) reported

    @ACMawards @PrimeVideo Not great…the audio quality is horrible….every song is poorly mixed for the TV broadcast!

  • jjordan28
    Jason Jordan (@jjordan28) reported

    Really enjoyed the finale of @TheBoysTV. But @PrimeVideo really needs to release their big shows at night and not this 3am in the morning so everyone has to avoid spoilers all day at work

  • XMajorasRe
    The Paintress (@XMajorasRe) reported

    Please @PrimeVideo, release the last episode of @TheBoysTV hours early, the release of the episodes are in midnight and it's impossible to avoid spoilers in the morning while i am at work 😫 #theboys #primevideo

  • v_iccs
    miss guided (@v_iccs) reported

    @Collider OVER Fourth Wing? NO MAAM @PrimeVideo u suck. you really are the WORST streaming network geez.

  • bretnason
    Zap Rowsdower (@bretnason) reported

    Can anyone watch Company Retreat on @PrimeVideo? I’m getting an error message saying the rights have expired. It just came out two months ago!

  • dylan64153993
    dylan (@dylan64153993) reported

    @PrimeVideo These last 2 seasons were terrible. For anyone wanting to watch the show. Stop after season 3. Also gen V was a waste. Had a whole 2 season to build up to nothing.

  • AgentCas73
    Christine Hughes. (@AgentCas73) reported

    @PrimeVideo Hi. I need help. I recently change my mobile number on my account and my account now looks like a new account as I have lost all my digital purchases. The list "My Stuff" is empty. I had sevral films I had purchased and some boxsets. Im furious.

  • scooterruss
    scoruss (@scooterruss) reported

    @NBA @amazon @PrimeVideo Please fix the Amazon streaming system. When I hit play from beginning it takes me live and I’m immediately spoiled. I’m done watching prime games and close to not watching any nba.

  • JohnnyUtahLDS
    David 🇺🇸 (@JohnnyUtahLDS) reported

    @PrimeVideo Awful ending. Soldier boy still locked up.

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