Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 8
Seattle, WA 7
San Jose, CA 7
Phoenix, AZ 6
Portland, OR 6
Minneapolis, MN 6
Atlanta, GA 6
Dallas, TX 5
Birmingham, AL 5
Indianapolis, IN 5
Ashburn, VA 5
Bengaluru, KA 5
Houston, TX 5
Orlando, FL 4
San Antonio, TX 4
Wake Forest, NC 4
Salt Lake City, UT 4
Denver, CO 4
Los Angeles, CA 4
Vancouver, BC 4
New York City, NY 4
Las Vegas, NV 4
Queens, NY 3
Mumbai, MH 3
Fort Worth, TX 3
Clinton Corners, NY 3
San Diego, CA 3
Tampa, FL 3
Frederick, MD 3
Toronto, ON 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • chrisposeyjr Chris Posey (@chrisposeyjr) reported

    @PrimeVideo @amazon Thursday night football video quality is garbage and audio is off by almost 5 seconds. Terrible decision by the @NFL

  • architect_games Architect_Games (@architect_games) reported

    I really like the crew they have for the @PrimeVideo #thursdaynightfootball pre-game. But they really gotta work on their transitions in and out of topics and commercials. It's been so awkward, long and unnatural

  • ViddySmalls Viddy 👺 (@ViddySmalls) reported

    @LaughTrackPV @PrimeVideo Fix your audio delay

  • barbour_mike Michael Barbour (@barbour_mike) reported

    @FordTad12 @NFL @PrimeVideo You’re not alone. They didn’t buy enough space. It shows. Servers are probably way overloaded.

  • eculee03 Ultra MAGA OpineIWill (@eculee03) reported

    @PrimeVideo @NFL @nflnetwork So, the pregame show is technically very difficult to watch. Pixelization, stalls, poor quality picture, ect. Fix this!

  • Footboudreaux GregBoudreaux (@Footboudreaux) reported

    @NFLonPrime @PrimeVideo Fix the audio please!

  • SamuraiSamson SamuraiSamson (@SamuraiSamson) reported

    @nflnetwork @PrimeVideo this is the WORST bunch of garbage programming ever!! When do we men get our private parts back?? I promise not to say one more word about women with caked on make up and dying the grey from their hair or Botox, or squirrel cheeks Or monkey lips!

  • mrtshain Murat Şahin (@mrtshain) reported

    @skeletonarmy66 @gNRXkyAtYP3QYBg @PrimeVideo I see you’re struggling to prove your accusation in the shallowest way. “Gandalf jumped too! There were fundamental changes in PJ movies too!” Please, as someone who “lacks basic Tolkien knowledge” let me help you to generate a real argument against my own criticizing.

  • Danteeee____ 𝘿𝙖𝙣𝙩𝙚  (@Danteeee____) reported

    The video quality on @PrimeVideo for the game tonight is terrible

  • ross33655730 stupid sports bets (@ross33655730) reported

    @incarceratedbob @PrimeVideo Worst idea ever

  • alecjose12 Alec José 🔱 (@alecjose12) reported

    Thursday night football on prime video on android tv….. sucks @PrimeVideo there’s a severe audio delay, FIX IT!!

  • Kayaking_Chris Chris Johnson (@Kayaking_Chris) reported

    Whoever this woman is on the @PrimeVideo pre game show, she is horrible. There’s plenty of great female NFL reporters. She’s the worst by far I’ve ever seen.

  • ByHeatherLloyd Heather Lloyd (@ByHeatherLloyd) reported

    Ummm, this Amazon Prime steam is … not great. Lots of awkward pauses and circles going around on my screen. And the picture is super grainy. @NFL and @PrimeVideo need to clean this up. Football fans didn’t buy expensive TVs to watch this quality. #TNF

  • carlspackler419 Bernie Reed (@carlspackler419) reported

    @barbour_mike @PrimeVideo Sounds about right they knew they had issues after the preseason game and decided to not do anything lmao

  • rene_rehwald René Rehwald (@rene_rehwald) reported

    @PrimeVideo @chargers @Chiefs And this is after I was on the phone for over an hour today regarding another issue... I’m not feeling very warm and fuzzy about Amazon right now… I just lost my connection again…

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