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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Staten Island, NY 1
Cloquet, MN 1
Zaragoza, Aragon 1
Monthermé, ACAL 1
Brisbane, QLD 1
Oceana, WV 1
Los Angeles, CA 7
Midlothian, TX 1
Township of Evan, KS 17
Brighton, England 1
Oakland County, MI 1
Reading, England 1
Ashburn, VA 4
Torrance, CA 1
Paris, Île-de-France 9
Bellingham, WA 1
Denver, CO 6
Birmingham, AL 3
Geneva, AL 1
Philadelphia, PA 4
Lake Mary, FL 1
Lakeville, MN 1
London, England 5
Buckley, MI 1
Sumter, SC 1
Marengo, OH 1
Washington, D.C., DC 2
Suitland, MD 1
Harleysville, PA 1
Florence, Tuscany 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • ghartman02
    Greg Hartman 🇺🇸 (@ghartman02) reported

    @GarrettSmithley @PrimeVideo I just cannot get it to work. A few hours ago, I went on Amazon, clicked the NASCAR thing watched some rain delay, but now it's just a spinner.

  • Chris_RT_392
    Jebediah Springfield (@Chris_RT_392) reported

    @NASCAR @NashvilleSuperS @PrimeVideo Prime feed video and audio quality still absolute garbage off and on as usual.

  • Dahveed64
    Super_Dahveed_64 (@Dahveed64) reported

    @memeslich @LVMandM9onPrime @PrimeVideo Id imagine they wont work on it until after they finish LoVM. A. I think working on 3 animated series simultaneously (as well as all their other projects) would be too much for them. B. BHs has a lot of spoilers from Vox Machina so they'll want to finish that story first.

  • Empiricist871
    bender871 (@Empiricist871) reported

    @PrimeVideo Huge problem. A guaranteed big success for you, Martin Gero's Stargate, was irrationally canceled by Some Guy. Please reverse that decision.

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @PrimeVideo Continue your Stargate plans please. Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Why do you think doing the same will work for you? #SaveStargate

  • Mt2Aguy
    Ironhead841 (@Mt2Aguy) reported

    @FilmLadd @PrimeVideo @AmazonMGMStudio Aha I hoped you'd spot that error when I replied to you the first time. But to get back to the topic at hand, I agree this would have been an easy layup for Amazon and I can't fathom the reasoning behind passing on this.

  • dimadw23
    𝐃𝐢𝐦𝐚 🇱🇧 (@dimadw23) reported

    @Siomara_Bohle @PrimeVideo Seek help

  • LarryPeter1974
    Larry Peter (@LarryPeter1974) reported

    Is it just me or is this race on @PrimeVideo terrible? I am watching it on 2 different medias and they both freeze up or go fuzzy constantly. Anyone else? @NASCAR

  • GideonMarvel1
    Marvel22Joseph (@GideonMarvel1) reported

    @hprazers25413 @CBSSports Biased - terrible job @PrimeVideo has the best commentary-

  • ifritsorcier
    XP (@ifritsorcier) reported

    it could work as animated… or live action…. i can get a pitch bible together @netflix @PrimeVideo

  • joan_bentivegna
    Artsyjoan (@joan_bentivegna) reported

    @PrimeVideo Husband said it's awful.

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @PrimeVideo Continue your Stargate plans please. Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Why do you think doin the same will work for you? #SaveStargate

  • JayPhillip_
    Jay Phillip (@JayPhillip_) reported

    @PrimeVideo I have a problem I need customer support for. How do I do this?

  • jsringel
    John the PATRIOT (@jsringel) reported

    @martinamcbride @ACMawards @PrimeVideo I’ll bet your PR people are working overtime to fix this. You drew your line in the sand. Now stay on your side!

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @StargateYT @AmazonMGMStudio @PrimeVideo - Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Then why do you think alienating the fanbase to make Stargate for modern audiences will work for you?

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