Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:


amazon-prime-instant-video Hero Image

Amazon Video is an Internet video on demand service that is developed, owned and operated by It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 12
Dublin, Leinster 10
Mumbai, MH 7
Bengaluru, KA 7
Pune, MH 6
Vancouver, BC 5
Melbourne, VIC 5
Lucknow, UP 5
Chennai, TN 5
Austin, TX 5
Leeds, England 5
Liverpool, England 5
Calgary, AB 4
Manchester, England 4
Hyderabad, TG 4
Bogotá, Distrito Capital de Bogotá 4
Los Angeles, CA 4
Glasgow, Scotland 4
Southwark, England 4
Mexico City, CDMX 3
Kitchener, ON 3
Gurgaon, HR 3
Edmonton, AB 3
Nottingham, England 3
San Antonio, TX 3
Surrey, BC 3
Kolkata, WB 3
Stockton-on-Tees, England 3
Birmingham, England 3
Chicago, IL 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • deekae10 David Kemp - Just the Facts (@deekae10) reported

    @PrimeVideo Can't help noticing goofs on Jack Ryan S1 & 2 (so far): a salted, ***** snow-lined road suddenly becomes pristine lane-marked blacktop; Max Schenkel's missing eye moves from right to left etc. Seriously, doesn't anyone check this stuff before airing?

  • UceyETH Ucey.eth (@UceyETH) reported

    @PrimeVideo how can you have the worst streaming service for a company that makes so much money? Terrible interface, lags and crashes all the time.

  • eliatoral Eli Toral (@eliatoral) reported

    @PrimeVideo I watched all the two and a half men. And the final is not available. It's a ******* joke. I spent a month for won't see the final. It's no possible. That's things never happen in @netflix could you help me @PrimeVideo thanks.

  • ChadJor68082094 Chad Jordan (@ChadJor68082094) reported

    @QoSBaszler @PrimeVideo Man my son wants to be a sports medicine doctor.. can you believe my luck a friend with the FBI is trying to date me now. I really hope my son's dream come true because he wants to help injury superstars

  • icanbe444 Akanbi Abdullahi (@icanbe444) reported

    @tunchenko @PrimeVideo I no Dey miss Tiffany Haddish work Abeg spill the name

  • RobertEmil18 Robert Emil (@RobertEmil18) reported

    @amazon @PrimeVideo Help 😡

  • LocHairOpenMind Conscious Widow (@LocHairOpenMind) reported

    @AdrianReigne @PrimeVideo It was terrible don’t waste your time. Your welcome. Lol

  • BijeshGupta10 Bijesh K Gupta (@BijeshGupta10) reported

    @PrimeVideo you guys have the worst customer service.

  • leojupiter333 🖤 (@leojupiter333) reported

    @PrimeVideo @KevinJames it would fix all my problems if you renewed league of their own so how about it

  • AralcNagnal Aral Cangal🦓 (@AralcNagnal) reported

    @fulltimesickgal @PrimeVideo Oh my gawd i hate trying to navigate amazon prime. Its the worst

  • EtherealDarkne5 Meggo 🇨🇦🏳️‍🌈 (@EtherealDarkne5) reported

    @RickZhampagne @hayu @PrimeVideo Apparently it's a licensing issue. I am not happy about it. 😠

  • ChrisCommandOs chris 🏹 (@ChrisCommandOs) reported

    @avl_mike @PrimeVideo Did it work

  • Atom_Line_One Atom Line One (@Atom_Line_One) reported

    @BrianDunning @PrimeVideo 5 pages x 5 3C’s working today. A total of 25 4-line-sets work on paper. 💪🏾✨ < 🧠

  • Phipi10 Pedro Hidalgo Piedrahita (@Phipi10) reported

    @PrimeVideo Prime is not working!! In Spain!!

  • real_aman07 Aman kumar (@real_aman07) reported

    @amazonIN @PrimeVideo i am unable go sign in to my account bcz i am not able to verify my old Recently i have changed my phone... plz verify my account to my new phone

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