Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mumbai, MH 18
Bengaluru, KA 16
Toronto, ON 12
Delhi, NCT 12
Dublin, Leinster 11
London, England 10
Sydney, NSW 8
Hyderabad, TG 8
Brisbane, QLD 7
Seattle, WA 7
Melbourne, VIC 6
Bogotá, Distrito Capital de Bogotá 6
Manchester, England 5
Montréal, QC 5
Patna, BR 5
Gurgaon, HR 4
Cochin, KL 4
Dallas, TX 4
Los Angeles, CA 4
Jacksonville, NC 4
Pune, MH 4
Chennai, TN 4
Kolkata, WB 4
Phoenix, AZ 3
Milan, Lombardia 3
New York City, NY 3
Zapopan, JAL 3
Bhopal, MP 3
Indore, MP 3
San Antonio, TX 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Mungo31 Ade (@Mungo31) reported

    England dull dull dull - beating teams by tiring them out with defence is boring and won’t work against the Southern Hemisphere sides. Great backs how about we use them ? #PrimeVideo #channel4 @englandrugby

  • Zedvictor4 John Tully (@Zedvictor4) reported

    @PrimeVideo watching England v Ireland rugby international, have to say the image quality is not as good as I would expect.

  • a18tor Craig Hughes (@a18tor) reported

    @PrimeVideo trying to watch the Wales vs Georgia rugby on Prime video!! Poor quality sound, poor quality picture, essentially poor sums the up the whole experience!!

  • crusader666 Crusader (formerly Andrew Exler) 🍑 🏳️‍🌈🇺🇸✡️ (@crusader666) reported

    The best redeeming quality of "Careful What You Wish For" is @nickjonas. Wow! Oh, my! Schwing! 💘 @PrimeVideo

  • bencm305 Ben Martin (@bencm305) reported

    @TomDye10 @SkySports @PrimeVideo Game last week on amazon was good i thought, not aure what the issue is this time

  • bhargav_venky bhargaVenky (@bhargav_venky) reported

    @PrimeVideoIN Improve your app like Netflix seriously being in a strong contender position you were lacking UI not to say hard but Primevideo looks like third party app with its clutchy scroll ,search problem,Cheap looking UI kindly please improve it

  • trusser45 peter truscott (@trusser45) reported

    @PrimeVideo or @Channel4 for the rugby? Better picture quality on 4 but Amazon have got the one and only @davidflatman #decisions

  • fade2dust Andy Evans (@fade2dust) reported

    @PrimeVideo @primevideosport your quality is very low. Not the sharp picture we expect or deserve when paying to watch live sport. The broadcast seems to struggle to keep up with the action.

  • GloryCharm20 Charm 🦋 (@GloryCharm20) reported

    Finally have a break and I really wanted to watch #ThePack on @PrimeVideo but keep getting an annoying error message 😩 #AmazonPrimeVideo

  • TomDye10 Tom Dye (@TomDye10) reported

    PLEASE get the rugby back on @SkySports for good pictures. @PrimeVideo quality is rubbish! 🤬

  • BetaBiden ARIANTOR 🖤 (@BetaBiden) reported

    @AmazonHelp @PrimeVideo i need help figuring out why the amazon prime app on my smart tv has suddenly stopped working? the tv is a vizio E43-C2 i purchased in 2015

  • Dog141P PDog141 (@Dog141P) reported

    @PrimeVideo please could I have support - I can watch on phone but not on Amazon fire stick - please could you help

  • InsideOut70 Essie (@InsideOut70) reported

    @EnglandRugby @PrimeVideo I cannot watch this match because the quality is so poor. The same happened last week. Please help.

  • _l0n3_w0lf_112 Anmol Kumar (@_l0n3_w0lf_112) reported

    pay the debt. It would be very kind of you if you could help me anyhow sir please. I will be thankful to you my entire life. Please sir. @amazon @PrimeVideo

  • Mdaqeel31 Md Aqeel (@Mdaqeel31) reported

    @PrimeVideo you really need to fix the issue with audio & video syncing it kills the interest to watch anything. Mediocre isn't something expected from you.

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