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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Salem, MA 1
Sydney, NSW 1
Perth, WA 1
Paris, Île-de-France 4
Ensenada, BCN 1
Vancouver, BC 1
Maynard, MA 1
Melun, Île-de-France 1
Brasília, DF 1
Houston, TX 1
London, England 1
Mexico City, CDMX 1
Georgetown, TX 1
Benton, IL 1
Des Moines, IA 1
Catania, Sicily 1
Spokane, WA 1
Milton, ON 1
Alicante, Valencia 1
Gif-sur-Yvette, Île-de-France 1
Valencia, Valencia 1
Wolfeboro, NH 1
Township of Evan, KS 1
Amiens, Hauts-de-France 1
Gaithersburg, MD 1
Veracruz, VER 1
Sète, Occitanie 1
DeWitt, MI 1
Betim, MG 1
Melbourne, VIC 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • 25talents1
    25talents (@25talents1) reported

    @AmazonMGMStudio Unfortunately, i think it's safe to say we're not getting what we want anymore. Those involved with the project have undoubtedly had to move on at this point. After this betrayal, I for one won't believe or be excited for a single thing your studio says from here on regarding the franchise. You've ruined that trust and that's not something you can just be gifted back overnight. Trust, once broken has to be earned. This unfortunately means that a new Stargate project under @AmazonMGMStudio @PrimeVideo current or even future leadership will likely fail. Once you alienate an existing fanbase, few ever win it back. If something "new" becomes successful without the fanbase, you can call it whatever you want, but it won't be Stargate.

  • Gcfan1987
    Gcfan1987 ♊ (@Gcfan1987) reported

    @PrimeVideo Why does the player not work properly? I turn it landscape mode, video starts at the beginning. I put it Picture in picture mode, skips back to the start. Before I paid for ad free service, ads play constantly. If I fastward, an ad plays.

  • davefuller
    Dave Fuller (@davefuller) reported

    @JeremyDBoreing @PrimeVideo I've read the books and enjoyed them tremendously. Had no idea that there was an adaptation. Maybe this will restore hope after the awful cluster F that was the WoT adaptation.

  • johnforchione
    the Wisest ofGuys (@johnforchione) reported

    @GoochNorth @AnaheimDucks @PrimeVideo So this just replaces victory + and then looks like we’ll need to pay next year. If they stay as good or get better no problem I guess.

  • Abbeyrose321
    Abbey (@Abbeyrose321) reported

    Pls fix this @netflix @PrimeVideo @DisneyPlus

  • RainbowRogger
    Rainbow Rogger 🐴 GerVTuber 🔜 Galacon 26 & GC 26 (@RainbowRogger) reported

    @Jay_Ray_1989TV @nascargirl0197 @PrimeVideo If you think so... Not my problem anymore... Btw comon Sense something you should lern too ok I guess I talk to a wall..

  • YoungKnightWolf
    Nick 🧠♿🇺🇸🇮🇪🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧🔞 (@YoungKnightWolf) reported

    @PrimeVideo be sure to hire the main writers behind the God of War videogames if you're going to make a movie or series. @davidscottjaffe and @corybarlog would be good people to help you pick the right team.

  • DonaldA70126877
    Last_Guardian (@DonaldA70126877) reported

    @PrimeVideo @PrimeVide When are you going to release an update or patch that fixes the freezing issue when trying to watch content on the @Samsung Galaxy Tab S10 Ultra. Please get it sorted!

  • cptarcher93
    Cpt. ᐰrcher (@cptarcher93) reported

    @PrimeVideo You threw the continuation of a perfect franchise into the trash bin. At work. Fans want #GerosGate back.

  • venuugopal
    Venugopal Jakhotia (@venuugopal) reported

    @PrimeVideo @amazonIN Having multiple issues with your login and can't get through to customer service! No benefits even when I am eligible for prime services. Please help!

  • MasterG00g00
    CrimeMasterGoGoo (@MasterG00g00) reported

    How can I contact customer support? No option is showing up to reach out to address Primevideo issues @amazonIN @PrimeVideoIN have been facing one or another issue with PrimeVideo and MXplayer since more than a month @JeffBezos

  • SGFansUnited
    Stargate Fans United (#SaveStargate) (@SGFansUnited) reported

    According to some Ascension Con attendees, Michael Shanks announced he would have returned as Daniel Jackson in Martin Gero's new Stargate show... Oh, how you have absolutely broken our hearts @AmazonMGMStudio @PrimeVideo 😭😭 #SaveStargate

  • EndrumCSK
    Voice of OG CSK fan (@EndrumCSK) reported

    @latasrinivasan @netflix @PrimeVideo Very well said the amount of new content releasing is very low and definitely not worth the money. The OTT Platform should work on giving more content if they expect money as much as they do now.

  • lauraelizabethm
    Laura Elizabeth Mayes (@lauraelizabethm) reported

    Yo @PrimeVideo can you please fix the sound?? We can’t hear the announcers! @WNBA

  • WallstFarm
    WallstreetFarmer (@WallstFarm) reported

    Sopranos was best series. But holy crap @PrimeVideo Gravesend is the worst. Worse than low-end AI slop.

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