Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Denver, CO 7
Orlando, FL 6
Atlanta, GA 5
Los Angeles, CA 5
Brisbane, QLD 4
Dallas, TX 4
Chicago, IL 4
Phoenix, AZ 4
Ashburn, VA 4
Austin, TX 3
Nottingham, England 3
San Antonio, TX 3
Montréal, QC 3
Tampa, FL 3
Winston-Salem, NC 3
New York City, NY 3
Minneapolis, MN 3
Seattle, WA 3
London, England 3
Buena Park, CA 3
San Francisco, CA 2
Abbotsford, BC 2
Madrid, Comunidad de Madrid 2
Bengaluru, KA 2
Clearwater, FL 2
Indianapolis, IN 2
Hillsboro, OR 2
Pittsburgh, PA 2
Stockbridge, GA 2
Raleigh, NC 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Aaradyn Erika (@Aaradyn) reported

    Hey @PrimeVideo… FIX THE ******* VOLUME of the opening and closing music on shows like Big Bang Theory. There is no ******* reason for it to be twice the volume of the dialogue and blow out our goddamned speakers. NONE. It’s 2022. FIX IT.

  • yourbabanibaba Ni Baba (@yourbabanibaba) reported

    @AlbicelesteTalk Man we need to watch it outside of Argentina...how is it possible this can't be watched globally @PrimeVideo help please

  • MichaelJRamos Michael J Ramos (@MichaelJRamos) reported

    I don’t get it I have Amazon prime and it’s still giving me trouble watching Yankees @PrimeVideo @Yankees what a joke. It’s like Davinci’s code trying to watch a game.

  • Thegreenbaybarb left handed (@Thegreenbaybarb) reported

    @PrimeVideo If a person already has a Paramount + account, is it possible to sign in to use the channel on Prime video?

  • hrryjuicebox shea 🍓 (@hrryjuicebox) reported

    criminal that midsommar isn’t free on amazon prime anymore @PrimeVideo fix it

  • nvmbruh26 W-guy (@nvmbruh26) reported

    @RoyNemer @Argentina @PrimeVideo fix it

  • norv31335382 norv (@norv31335382) reported

    @LOTRonPrime @PrimeVideo It should be made clear that this show is based on Tolkien’s work and not adapted like the LOTR trilogy. It will take a lot of creative liberties.

  • areader59 A_Reader (@areader59) reported

    @VanityFair @LOTRonPrime @PrimeVideo I think the issue some have has nothing to do with the Black characters, but rather that the original universe is being changed. There were indeed Black ("swarthy") characters in the LOTR books, but they were not Elves or Dwarves.

  • RealNateski Nateski (@RealNateski) reported

    @LOTRonPrime @PrimeVideo Looks terrible 🤮

  • KathleenALynn Kathleen A. Lynn (@KathleenALynn) reported

    And here we go - @PrimeVideo frozen AGAIN during the @Yankees game. #worst

  • 0xmaxpain MAXPAiN (@0xmaxpain) reported

    @JeffBezos Hey @JeffBezos instead of producing this expensive garbage for manchildren why don't you buy actual good movies? Start from the full cinematography of Kubrick And Gaspar Noé.. could help out with the selection if ******* @PrimeVideo hired me. Love MAXPAIN.

  • froelich_jon Jon Froelich (@froelich_jon) reported

    @Bergershai @LOTRonPrime @PrimeVideo The film's writers took a huge crap on Faramir's character which was a terrible betrayal.

  • jyjault Jean-Yves 慈兄武 Jault 🇺🇦 (@jyjault) reported

    You might be tempted to watch Deep Water with Ben Affleck. Don’t be. Don’t do it. Don’t. Awful, awful thing how can they make movies like that. .@PrimeVideo give me back my life.

  • PrincipledProg1 Speaking_Tree (@PrincipledProg1) reported

    @LOTRonPrime @PrimeVideo This looks genuinely awful.

  • kevingebs Gebs (@kevingebs) reported

    @PrimeVideo Yankees games are awful on prime tv. Give games back to yes asap

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