Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
Check Current Status
Buffering
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 8 |
| Hyderabad, TG | 7 |
| San Jose, CA | 6 |
| Atlanta, GA | 6 |
| Madrid, Comunidad de Madrid | 6 |
| Chennai, TN | 6 |
| Pune, MH | 6 |
| Chicago, IL | 5 |
| Minneapolis, MN | 4 |
| Indianapolis, IN | 4 |
| Houston, TX | 4 |
| Mumbai, MH | 4 |
| Seattle, WA | 4 |
| Melbourne, VIC | 4 |
| Phoenix, AZ | 3 |
| Denver, CO | 3 |
| New York City, NY | 3 |
| Salt Lake City, UT | 3 |
| San Antonio, TX | 3 |
| Nashville, TN | 3 |
| Wake Forest, NC | 3 |
| Dallas, TX | 3 |
| Birmingham, AL | 3 |
| Peoria, AZ | 3 |
| Ashburn, VA | 3 |
| Paris, Île-de-France | 3 |
| Valencia, Comunitat Valenciana | 3 |
| New Delhi, NCT | 3 |
| Vancouver, BC | 3 |
| Wesley Chapel, FL | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
-
James Hauser
(@FilmDad1) reported
I'll say it- the worst thing Amazon @PrimeVideo ever did was cancel Jean Claude Van Johnson.
-
Evangeline Marsh
(@EvangelineMars1) reported
@PrimeVideo We are trying to sign up for prime but there is no place to put the code after we sign in.
-
Frank Palmer
(@mike45week) reported
@PrimeVideo #TheExpanse ya'll need to figure out this resolution issue, I'm here on my computer and phone loving the show, yet i get black bar's all around the screen as if i we're watching this on a #zoon or something
-
Stephen Sindall
(@SindallStephen) reported
@vinegardog1 @farscape @PrimeVideo No problem with it, just an observation.
-
kelly.
(@goIdenkelly) reported
@hichasestokes @PrimeVideo can’t beileve you got to work with lily rabe
-
Bel Navassa
(@realcooolcat) reported
@jlover7242 @PrimeVideo I know. That's my point. I think Wedding Planner is terrible, but at least I watched it to the end. The other pregnant one was such a terrible premise I could not finish it.
-
Meegie "Wearing a Mask" Jo 🏳️🌈🏴🌊
(@megsamthx) reported
@PrimeVideo @FlackonPrime I take back what I said the other day. While we were into the first 3 or 4 episodes, we finally decided we hated this series. It's a bad rendition of AbFab. It just doesn't work!
-
Mikhyla Atkinson
(@MikkyAtkinson) reported
Anyone else’s @PrimeVideo on Amazon not working? I already tried closing out the app and restarting the TV 🙄
-
Reebs
(@Reebs73488130) reported
@PrimeVideo @FlackonPrime This show took about 20 mins to realize how awful it was. Let it go...
-
Naga Kanesh
(@NagaKanesh) reported
@mathubalan @PrimeVideo They had worst search engine
-
Jessica Clarke
(@Jessassaurus) reported
Whats up with @PrimeVideo just taking shows off that you were watching without warning. Guess I'll never know who won that season of survivor. 🙄🙄 What a terrible service not to give warnings when shows are leaving.
-
Ruben Lopez
(@ruben_usa) reported
@PrimeVideo Great shows, documentaries and movies but very poor streaming quality.
-
MotherofGrace
(@woodysgal3) reported
@PrimeVideo @FlackonPrime I turned it off after 10 mins. Terrible writing - that zippy delivered dialog that’s exhausting unless it’s Aaron Sorkin and actually smart. Not for me.
-
ShayStonexxx
(@ShayStonexxx) reported
@avnjgia Honestly my favorite streaming service! Layout is honestly the best, they have most content diversity, and I have had zero performance issues with @hbomax. @PrimeVideo should take a page out of their book because their app has been declining big time.
-
SeaChel
(@chelso67) reported
Anyone else using a PS4 to watch @PrimeVideo having a connection issue? Out of nowhere, all week it tells me I'm not connected to the internet, and won't work until I test my connection settings to prove I have internet?
Check Current Status