Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Denver, CO | 8 |
| New York City, NY | 8 |
| Chicago, IL | 6 |
| Ashburn, VA | 6 |
| Los Angeles, CA | 6 |
| Atlanta, GA | 6 |
| Orlando, FL | 5 |
| Derby, England | 4 |
| Bengaluru, KA | 4 |
| Guadalajara, JAL | 4 |
| Brisbane, QLD | 4 |
| Minneapolis, MN | 4 |
| Phoenix, AZ | 4 |
| Tampa, FL | 4 |
| Dallas, TX | 3 |
| Glasgow, Scotland | 3 |
| San Diego, CA | 3 |
| Endicott, NY | 3 |
| Fairfield, CA | 3 |
| Jacksonville, FL | 3 |
| Wandsworth, England | 3 |
| Mumbai, MH | 3 |
| Indianapolis, IN | 3 |
| Palmyra, VA | 3 |
| Nottingham, England | 3 |
| San Antonio, TX | 3 |
| Montréal, QC | 3 |
| Winston-Salem, NC | 3 |
| Southampton, England | 2 |
| Köln, NRW | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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liz percival
(@liz_percival) reported
@PrimeVideo how are we this far into the @Yankees live broadcast and the audio is still such an issue?
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Starlight Beacon Transmissions
(@SBTransmissions) reported
@PrimeVideo Work…
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Sato Nakatomi
(@SatoNakatomi) reported
@PrimeVideo At work
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-0%?
(@36nibs) reported
@PrimeVideo Your support keeps sending me in loop and Im tired so ive been streaming my problems and issues while trying to solve my problem. I want to continue my correspondence through Email.
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Rusty -2020- Shackleford
(@pfcilng) reported
I wasn’t prepared for the full frontal Canadian ****** in the latest Kids In The Hall on @PrimeVideo but they not only made it work but made clear what this season would be like
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Luke
(@realLoltrollxd) reported
@PrimeVideo @SabrinaAnnLynn You actually have the worst twitter account of any major corporation
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James Despo
(@jdespo08) reported
I’d love to see the Yankees game on the @PrimeVideo app on my phone but you know of course it doesn’t work. Growing the game 👍
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Pooptoad
(@Pooptoad) reported
I tweeted @PrimeVideo but they are programmed to pretend like I need help with a technical issue but it's on your end.
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Mohammed Moin
(@mmoinz) reported
dear @amazonIN @PrimeVideo why is trouble in the firetv I have been facing issues since 10 days
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LETS GO YANKEES!!! Chase for 28
(@whiteboy2001ny) reported
@Yankees poor video quality and shaky cameras… @PrimeVideo @amazon
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Bill47
(@willis9) reported
@PrimeVideo your audio on the Yankees game is awful. Michael’s mic is 10x louder than Paul’s at times. I have to keep adjusting my volume. Can’t hear the crowd. SMH. This is a travesty. Get it together. Pls stop with this streaming nonsense. @TMKSESPN
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Karen Bunt
(@kbunt331) reported
So far the @Yankees on #primevideo broadcast is off to a HORRIBLE start. Please someone fix it!
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apachekadriver
(@apachekadriver) reported
@PrimeVideo #ModernLoveOnPrime is boring. No comments on quality.
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Cape Honey Bee
(@BeesSouthAfrica) reported
Does anyone else in SA get frustrated with @PrimeVideo. Rewinding, Skip Intro, leading to Something Went Wrong error. Netflix just so much superior. NOT missing @DSTV though.
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SgtSlaughter2319
(@SgtBoztic) reported
@PrimeVideo I am having trouble playing the movie Gleaming The Cube on your streaming service. Everything else plays fine and clear. Just this movie. I was hoping to watch it tonight.
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