Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Denver, CO | 7 |
| New York City, NY | 6 |
| Chicago, IL | 5 |
| Atlanta, GA | 5 |
| Orlando, FL | 5 |
| Los Angeles, CA | 5 |
| Buena Park, CA | 4 |
| Brisbane, QLD | 4 |
| Dallas, TX | 4 |
| Phoenix, AZ | 4 |
| Ashburn, VA | 4 |
| Seattle, WA | 3 |
| Mumbai, MH | 3 |
| Indianapolis, IN | 3 |
| Palmyra, VA | 3 |
| Nottingham, England | 3 |
| San Antonio, TX | 3 |
| Montréal, QC | 3 |
| Tampa, FL | 3 |
| Winston-Salem, NC | 3 |
| Minneapolis, MN | 3 |
| London, England | 3 |
| Marietta, GA | 2 |
| Lexington, KY | 2 |
| Torrington, CT | 2 |
| New Oxford, PA | 2 |
| Spokane, WA | 2 |
| Jacksonville, FL | 2 |
| Austin, TX | 2 |
| San Francisco, CA | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Video Guy Steve 🇨🇦
(@DEISTBEATS) reported
Ay yo @PrimeVideo can you guys PLEASE deinterlace your older videos? It hurts to see that in this day and age. There's a million ways to fix it and I'll do it if nobody else will. Signed, A Video Guy
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John Regterink #IstandwithTrump
(@jregterink1) reported
@JeremyClarkson @HelenThaqi @PrimeVideo Go on the road to other farmers. Sez Two Maybe a cross between DIY SOS Builders and farmers/garden show. There are farmers out there who can use some help. A barn. A piece of equipment or a better office with farmer software. Showcase the truth where food comes from.
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James
(@TheJamesMcAdam) reported
I HOPE this is an @PrimeVideo server issue.
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charlie␌
(@charliefizzy) reported
I swear to god people who work within customer service deserve way more recognition and pay than they get. @PrimeVideo please give Ivan a raise and promotion, he has been nothing but incredible and supportive help towards me tonight! (I did send feedback after the call!)
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Kieran V
(@volla5) reported
@PrimeVideo please please please for the love of god don't take down the X-Files. You've given me 10 days to watch 8 seasons. Is that even possible! If it's a ratings issue, I can watch 28 episodes a day on 4 different devices for a month straight. Please reconsider. Please.
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allaboutalish 💍❤️🍾
(@AllAboutAlish) reported
@PrimeVideo I purchased season 13 of the Real Housewives of New York and last week’s episode still isn’t available. Can you help?
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Ducks
(@Goducks2003) reported
from
Felida, Washington
Anyone having issues with #AmazonPrimeVideo. streaming down. Show starts to run and it keeps going back to try again @PrimeVideo
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RantingMrP
(@RantingMrP) reported
Bloody hell, thought I was done with Amazon @PrimeVideo when the #GrandTour ended...now they've got @JeremyClarkson and his farm on, which means I've gotta subscribe again so I can watch him crash his tractor into fences and curse at lambing sheep. Oh well.
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Syed Mohammed Tauseef
(@tauseeflala1991) reported
@HiHyderabad @PrimeVideo Lead's English is terrible :-)
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Ⲁϩⲙⲁⲇ Ϣⲓⲣⲓϥ 💉𓂀🇪🇬
(@a_sherief) reported
Did anyone watch that awful series "Invincible" on @PrimeVideo? How are they not being dragged into courts for copyright infringement? They copied 3 characters from DC world: Batman, Superman, and Flash. Other characters resemble Aquaman, Groot, and Wonder Woman. WHF is that?!
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navin
(@navindutt) reported
@TheMandyMoore It s confounding. In our southeast asian country we are yet to watch the 5 th season. Not available yet on @PrimeVideo due to probable licensing issues . Yawn . By the time it comes we will have forgotten the story and have to start all over again. Amazing series though ✅👍
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Mathieu Proulx
(@mat_pro) reported
@PrimeVideo wow you pay to get content access (StackTV) you get ads and the feed crash because of those! I wouldn’t mind paying for extra content without ads… but paying to be harassed 6 times in 45 mins? No thanks! Just gonna cancel. #StackTV #Vikings
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Mutale Nkonde (she/hers)
(@mutalenkonde) reported
@uche_blackstock @PrimeVideo I went to my kitchen afterwards and was like ..... 😳 and no commentary about about that period influenced her choices going forward. We all know you did Mudbound for free because of money issues but nvm
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wayfarer
(@wayfarer6123) reported
@PrimeVideo I am not able to stream 4K content on my new Apple TV 4K A2169 app version 1.2.3…spent quite some time with apple support they confirmed all hardware ok….everything was working fine in 4K on my Apple TV A1842…A2169 I think has compatibility issues…pls verify
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charlie␌
(@charliefizzy) reported
@PrimeVideo whoever I just spoke to via your helpline team (Charlie Green, can provide more info via dms), give him a raise. He was not only helpful, but completely understanding to my reason for calling (sensitive topic), extremely friendly, and resolved my issue with ease!
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