Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Phoenix, AZ | 12 |
| Chicago, IL | 10 |
| Ashburn, VA | 8 |
| Houston, TX | 8 |
| Portland, OR | 8 |
| San Jose, CA | 8 |
| Los Angeles, CA | 7 |
| Minneapolis, MN | 7 |
| New York City, NY | 7 |
| Denver, CO | 7 |
| Atlanta, GA | 7 |
| Indianapolis, IN | 6 |
| Birmingham, AL | 6 |
| Seattle, WA | 6 |
| Sydney, NSW | 5 |
| Omaha, NE | 4 |
| Miami, FL | 4 |
| Milwaukee, WI | 4 |
| Las Vegas, NV | 4 |
| Dallas, TX | 4 |
| Orlando, FL | 4 |
| Carlsbad, CA | 3 |
| Katy, TX | 3 |
| San Antonio, TX | 3 |
| Hyderabad, TG | 3 |
| St. Louis, MO | 3 |
| Paris, Île-de-France | 3 |
| Kansas City, MO | 3 |
| Saint Paul, MN | 3 |
| Mumbai, MH | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Kearney
(@michaelkearney) reported
@AmazonHelp can’t play anything on @IMDbTV from the @PrimeVideo app on the AppleTV, just gives an error message.
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Raylin KHD
(@RaylinSama) reported
@PrimeVideo why have chromecast if it isn't gonna work? I'm trying to cast a movie yet after three minutes it just gives up
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Jennifer Hillier
(@JenniferHillier) reported
We’re watching I Care A Lot on @PrimeVideo and it’s dark, funny, awful, and entertaining as hell.
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'Deej'
(@SweetHoneyDijon) reported
If you can, please avoid watching “I Care A Lot” on @PrimeVideo . One of the better premises of a movie, only to be dragged down by one of the worst second halves of a movie to ever be made. #letdown
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JoeSketchConcepts_TW
(@JosephStevenCa3) reported
@InvincibleHQ @RebelTaxi @PrimeVideo To be honest. Watching this Animated trailer made me look up how the main protagonist got ***** by a woman in the original comics. Is this show going to address that issue?
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Bean's Ballcard Blog
(@beansbcardblog) reported
Anyone know how to fix a @PrimeVideo "Something went wrong" error? It happens on Dallas Season 7, but other shows work. Dallas also worked for my wife on her laptop.
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Kevin Anthony Haynes
(@kevihaynes) reported
@primevideo Please beware of studio rivalry dark childish game nonsense, that I as adult creator do not like nor subscribe to. While competition may be hard, let your creative commercial works speak for themselves, earn to good + I will work with you to good profit, mind + action
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#GenXHippy✌
(@krisikaye5) reported
@PrimeVideo You HAVE to bring back #TellMeYourSecrets You canNOT stop the story here. This has caused major issues w networks losing viewers. I stopped watching NBC except for #SNL & dont watch CBS shows any longer. Don't make the same mistakes PLEASE
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Matias Seoane
(@MatiasASeoane) reported
@FoodInsider @PrimeVideo British gastronomy is often considered the worst in the world. Americans are just Brits on acid and a lot of money to waste
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Jessica Stamp
(@jesstamp) reported
@PrimeVideo trying to watch new Blithe Spirit, but it goes to the 1945 version. Please fix.
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Mayank Bansal
(@ma_20th) reported
For some reason, @PrimeVideo won't work anymore on windows since the update. Bahut sahi.
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❌Godside❌
(@Godside239) reported
@MattRexChastain @SmallGroupMovie @PrimeVideo I hope you let her keep the bunny! Ha! Best part of the movie: Cheese factor is non-existent. And, the concept hasn’t been done before! Good work!
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Erin Stipsky
(@EGStips) reported
@PrimeVideo These playback issues aren't it sis. Like really I press pause and 4 scenes later it pauses.
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Brad Pope
(@BradPope20) reported
@TheExpanseWR @PrimeVideo @ExpanseOnPrime You have to reshoot the ending to season 5, change it retroactively, I don’t care. Killing off Alex Kamal is a terrible move, you’ve got to get him back.
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Chris Goldsmith
(@TheTennisTalker) reported
Hi @PrimeVideo Eurosport 1 is not working on your channels. Everyone is waiting to watch the biggest tennis final of the year Osaka v Brady and no one's channels are working. Can you sort out ASAP. I am going to ask for a rebate as this keeps happening.
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