Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Phoenix, AZ | 8 |
| Chicago, IL | 8 |
| Atlanta, GA | 7 |
| Houston, TX | 7 |
| Seattle, WA | 6 |
| San Jose, CA | 6 |
| Sydney, NSW | 5 |
| New York City, NY | 5 |
| Denver, CO | 5 |
| Dallas, TX | 5 |
| Birmingham, AL | 5 |
| Indianapolis, IN | 5 |
| Ashburn, VA | 5 |
| Minneapolis, MN | 5 |
| Las Vegas, NV | 4 |
| Orlando, FL | 4 |
| Portland, OR | 4 |
| Salt Lake City, UT | 4 |
| Los Angeles, CA | 4 |
| Milwaukee, WI | 3 |
| Melbourne, VIC | 3 |
| Kansas City, MO | 3 |
| Saint Paul, MN | 3 |
| Queens, NY | 3 |
| Mumbai, MH | 3 |
| Fort Worth, TX | 3 |
| Clinton Corners, NY | 3 |
| San Diego, CA | 3 |
| San Antonio, TX | 3 |
| Wake Forest, NC | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel J Kliebenstein
(@SpicyBotrytis) reported
@PrimeVideo , why can’t @NFLonPrime work with an iPhone and an HDMI cord? Only get sound and no video?
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bret
(@GodDamnBret) reported
Only problem I've had with this @PrimeVideo stream is the video lags briefly then the audio stays ahead. Can be frustrating but fixed with a quick pause then let it reload
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Dani Hoggatt
(@Daniwhitehead3) reported
@PrimeVideo is so terrible. It is literally miserable trying to watch football with the audio and video off so bad.
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Erik Thein
(@TheErikThein) reported
The quality issues on this @PrimeVideo stream have to be actionable by the @nfl…
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Nate the Troll Detective
(@NatePebbs) reported
@HollywoodLowman @PrimeVideo Zero problems here
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murder🫀junky
(@StefComedyJam) reported
@oprocyona @PrimeVideo It really does look awful
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Dogestradamus
(@bigNewman) reported
@amazon @PrimeVideo @nfl #TNFonPrime video quality is terrible this week
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Lyman Moore
(@LymanMoore4) reported
@PrimeVideo @NFL it’s like watching a football slide show on my new HD TV. Fix this guys. Please.
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Khris Smith
(@Khris__Smith) reported
Is anyone else experiencing delayed audio problems on the @PrimeVideo Thursday Night @NFL Football game?
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James Michael
(@MMGJMW) reported
@PrimeVideo Please, with your trillions, fix ur stupid app
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Drizzy
(@Iamthephnx) reported
@PrimeVideo and @DIRECTV are battling for the worst possible production of NFL games.
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DarrenIronLion
(@DJSBurgh) reported
@GenXzeroX @im_right_though @PrimeVideo What do you do work security for Amazon? Radio Play is now 4 plays ahead. CBS sports App is also a few plays ahead. Not impressed.
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Steven J. Rose
(@StevieJRose88) reported
@juddcooper @PrimeVideo @amazon I've seen a handful of complaints about this, but I haven't had any issues to this point on the year. And my connection is nowhere near as fast as yours. I don't think it's Amazon, maybe locations are causing issues?
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GenX
(@GenXzeroX) reported
@im_right_though @DJSBurgh @PrimeVideo Right what’s the problem?
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Paul Uhde
(@No1SteelerFan) reported
@HollywoodLowman @PrimeVideo It don't help...
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