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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Orlando, FL 7
Jordan, NY 1
Ware, England 1
Santa Coloma de Gramenet, Catalonia 1
Goussainville, Centre 1
Greater Noida, UP 1
Birmingham, England 1
Fairport, NY 1
Toledo, OH 1
Halifax, NS 1
North Shields, England 1
Bad Oldesloe, Schleswig-Holstein 1
Achern, Baden-Württemberg 1
Neubrandenburg, Mecklenburg-Vorpommern 1
Appenweier, Baden-Württemberg 1
Berlin, Berlin 2
Chicago, IL 7
Denver, CO 8
Calgary, AB 1
Manchester, England 3
Ashburn, VA 3
Seattle, WA 5
London, England 5
Northborough, MA 1
Mexico City, CDMX 1
Fort Collins, CO 1
Dallas, TX 4
Pearl River, NY 1
Rossland, BC 1
Swanscombe, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • officialkudy
    ᴋᴜᴅʏ (@officialkudy) reported

    @PrimeVideo Please i have a problem need help on my login details.

  • dennis3967
    KB24 (@dennis3967) reported

    @PrimeVideo fix your video quality! Get the NBA games out of there!

  • Froggod23
    JAMESWOODBOMBS (@Froggod23) reported

    @RomeroMikey @TheBoysTV @PrimeVideo It was awful you incel

  • brenocguimaraes
    carlos (@brenocguimaraes) reported

    @InvincibleHQ @PrimeVideo The only issue I saw was that I thought they made Thragg excessively strong. It looked like the guy can explode de Universe with a wisper.

  • mrbcpa99
    mark4u (@mrbcpa99) reported

    @FrostyBias @PrimeVideo @nba. Worst broadcast ever. The visuals were bad. The announcers were bad. The halftime show was worse. Dirk is a HOF player not broadcaster

  • csainzlover
    aria ⁵⁵ ⁶³ (@csainzlover) reported

    @FilmUpdates whoever edited this needs to fix the lighting before airing the show I’m not joking @PrimeVideo

  • Turtleshrugged
    Turtleshrugged (@Turtleshrugged) reported

    It's 2026 and @PrimeVideo still has the worst UI I have ever seen.

  • ZeoVGM
    Zeo (@ZeoVGM) reported

    @themaddiep @PrimeVideo ****** up. Fix this mistake. #GenV

  • Fanify1
    Fanify (@Fanify1) reported

    Hey @PrimeVideo, fix it so I can watch games as easily as I can watch them when I dvr them or I'm gone. This experience sucks dog ****.

  • OperatorJuno
    Operator Juno (@OperatorJuno) reported

    @J0hnADouglas @PrimeVideo At this point, I'm tired but too deep in. Really I just want to see how this train crash of a show ends

  • 2KMVP
    Dani Rojas (@2KMVP) reported

    Ok @PrimeVideo get it together. NBA playoffs aren’t a time to fix glitches. Or are yall just trying to get us to use the “prime vision broadcast”?

  • bedlambunch
    Bedlam Bunch 🅾️🙌🏻🤠 (@bedlambunch) reported

    @JoelXLorenzi Lovely (if necessary) it’s on Prime. I may need to get tickets then… @PrimeVideo looks like it’s being broadcast from the moon, @NBA fix it please. 🙏

  • HarrysHairyOne
    ATLHawksAgendaPusher (@HarrysHairyOne) reported

    This Dirk/Nash/Griffin trio is incredible, too bad this @PrimeVideo set looks TERRIBLE @NBAonPrime #TrueToAtlanta #NBAonPrime

  • BAMO411
    🧱 (@BAMO411) reported

    Watching NBA on @PrimeVideo is absolute GARBAGE...what are these terrible camera angles at the most random times?

  • Tre_the_Menace
    Tre Beckett (@Tre_the_Menace) reported

    Gotta pay @PrimeVideo to watch the NBA and the stream is not working? What's going on man?

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