Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 13
Chicago, IL 10
Atlanta, GA 9
Los Angeles, CA 8
Ashburn, VA 8
Houston, TX 8
Portland, OR 8
San Jose, CA 8
Minneapolis, MN 7
New York City, NY 7
Denver, CO 7
Indianapolis, IN 6
Orlando, FL 5
Sydney, NSW 5
Birmingham, AL 5
Seattle, WA 5
Omaha, NE 4
Miami, FL 4
Milwaukee, WI 4
Las Vegas, NV 4
Dallas, TX 4
Toronto, ON 3
Austin, TX 3
Bengaluru, KA 3
Carlsbad, CA 3
Katy, TX 3
San Antonio, TX 3
Hyderabad, TG 3
St. Louis, MO 3
Kansas City, MO 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • grahamejohnson grahame johnson (@grahamejohnson) reported

    @PrimeVideo no sound on the wales game. All other programmes working no issues ?

  • EyeOldham Oldham Eye (@EyeOldham) reported

    @ginacarano @PrimeVideo I'm watching it but that narration in first ep was truly awful, it was like a really bed impersonation of 1883, the storyline seems to be redeeming that. For anyone who does like it, trust me, watch 1883, it is a thing of beauty.

  • Mazzaleeds mary mary quite contrary (@Mazzaleeds) reported

    Just watch #Mammals on @PrimeVideo ……that’s a Saturday afternoon I’ll never get back. Take my advice don’t do it #jamescorden at his annoying worst

  • PostUp_bbb Post Up (@PostUp_bbb) reported

    The Peripheral 🔥🔥🔥🔥😤😮‍💨 #AmazonPrime #ThePeripheral @PrimeVideo y’all do need to fix the Prime app on AppleTV tho

  • Ststop3 Ststop (@Ststop3) reported

    @PrimeVideo Awful. Comedy should not = stupid. Clever is not in this movies wheelhouse.

  • ReasonAboveAll @PabloVonHelsing@mstdn.social (@ReasonAboveAll) reported

    @primevideouk re: the rugby coverage. Why isn’t the game clock and score on the screen all the time? Please fix it. #ENGvNZ #rugby #PrimeVideo @EnglandRugby

  • dcsymonds David Symonds 🇺🇦 😷 (@dcsymonds) reported

    Looks like the @PrimeVideo graphics machine is still broken after HT. Still no score/clock overlay. #ENGvNZ

  • DeFi_Trapper nfts420.eth (@DeFi_Trapper) reported

    @RichesOnPrime @PrimeVideo amazon has the worst content lmao

  • Mushroom49ers Mushroom49ers (@Mushroom49ers) reported

    @PrimeVideo I cannot watch, buy, rent anything on my Amazon Fire TV. I can watch it on my phone with no issues. Your customer service was horrible with their troubleshooting cut & paste answers. I need help.

  • braden_turner Braden Turner (@braden_turner) reported

    Dear @PrimeVideo please remove the awful auto tile expansion on your Apple TV app. I just want to see the tiles, and if I want to learn more I can tap on it. The constant expanding and collapsing of tiles is giving me epilepsy.

  • DaphneQuonset DQ (@DaphneQuonset) reported

    @PrimeVideo I actually watched till the end so it wasn’t terrible.

  • P3rk360 Grievo (@P3rk360) reported

    @KiriloKiri @HIDIVEofficial @PrimeVideo Issue is most of lupin material especially the TV specials arnt global at all I know diskotech presents them on Amazon prime video though but hdive haven't seemed to have the rights to the specials or movies which is shame for people wishing for just a core place to watch

  • RealBadrose Badrose (@RealBadrose) reported

    @madebygoogle @madebygoogle - After the last update, #Chromecast with Google TV is once again slow to load #PrimeVideo (over a minute) and some apps don't work anymore (for example Odin Browser). But hey, we have a sound while clicking on the screen, huge improvement! 🤭

  • GrahamClewes Graham Clewes (@GrahamClewes) reported

    Apparently I can watch #Scotland game but not @EnglandRugby. I’m sure I’ve got old fashioned thinking here so my problem but this morn I couldn’t watch @englandcricket as on #BTsport, now @PrimeVideo is not successfully streaming one of the rugby games. I miss BBC & ITV for sport

  • Wizhard14_7 Wizzel7 (@Wizhard14_7) reported

    @PrimeVideo sort you quality out.. Can't believe I'm paying you for this shocking picture quality. Throwback to the 70s

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