Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 13
Chicago, IL 10
Portland, OR 8
Denver, CO 7
Los Angeles, CA 7
Minneapolis, MN 7
San Jose, CA 7
Orlando, FL 6
Seattle, WA 6
Houston, TX 6
Dallas, TX 5
Birmingham, AL 5
Las Vegas, NV 5
Atlanta, GA 5
Ashburn, VA 5
New York City, NY 5
Sydney, NSW 4
Omaha, NE 4
Miami, FL 4
Queens, NY 3
Vancouver, BC 3
Perth, WA 3
Buena Park, CA 3
Brisbane, QLD 3
Columbus, OH 3
Austin, TX 3
Carlsbad, CA 3
Katy, TX 3
Indianapolis, IN 3
San Antonio, TX 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • ChelsShepherd chelsea shepherd (@ChelsShepherd) reported

    Dear @TheChallengeMTV I’m genuinely upset that I got MTV on @PrimeVideo and I can’t watch the new season 😭 fix this please

  • TheTennisTalker Chris Goldsmith (@TheTennisTalker) reported

    Hi @PrimeVideo is there problem with your Eurosport feed..... It drops out every 30 seconds and is very annoying. Am trying to watch Skiing

  • BUFU86050040 Bobby Flavor (@BUFU86050040) reported

    @Rushlimbang @PrimeVideo Not only is it but it’s the worst kind of “******* drama”

  • AI_Chetan Crypto Chetan 🪔 (@AI_Chetan) reported

    @PrimeVideo @PrimeVideoIN If I seek forward or backward on the prime video TV app, 7/10 times it stops and throws an error, "Something went wrong, please try again." I'm on the latest version of the app. TV model: Motorola ZX 109cm

  • joshstifter Josh Stifter (@joshstifter) reported

    @codyclarke @Tubi @PrimeVideo Green one isn't cost effective to screen print. For the quality I want it would be about $14 a shirt (that's a lot of colors). I could go with cheaper quality but I hate shirts that aren't comfortable to wear

  • RailEngr Matt Burr (@RailEngr) reported

    @PrimeVideo having issue whilst trying to stream through the @virginmedia STB, app appears to working, internet working fine. Either a movie or TV show. Know of any issues?

  • PraveeenAg Monu (@PraveeenAg) reported

    @actormanojjoshi @PrimeVideo @Varun_dvn Not anymore sir. No interest in watching napo kids and their pathetic work.

  • afrika_son Mdala (@afrika_son) reported

    @mnf2019 Anyone else having issues with audio/video sync on @PrimeVideo watching this ? audio seems to be in front?

  • Neil_Skinner Neil Skinner (@Neil_Skinner) reported

    Trying to enjoy @MrJamesMay on #OhCook on @PrimeVideo but the camera work is dire. Not sure if it’s an attempt at art or just incompetence.

  • mikayla32016 Mia (@mikayla32016) reported

    @PrimeVideo I thought it was terrible and didn’t watch the last 20 minutes.

  • ImNoOne_Kun ImNoOne_Kun (@ImNoOne_Kun) reported

    @randum_fandums @MarvelStudios @PrimeVideo They are milking people pretending they are "good people" when they are an awful corporation, example: you are stupid and you love that Disney "honor" a "hero" on his birthday so you are gonna get Disney+ an go to their parks (where people don't earn enough to live) that's how yw

  • iMrProfessor Mr. Professor (@iMrProfessor) reported

    Hey @netflix, @PrimeVideo and @DisneyplusHSVIP please provide an ON/OFF setting for Bollywood content. This settings can help us to hide all the content related to Bollywood. There are so many subscribers who don’t want to see any Bollywood content. #Bullywood

  • Uncharted_Hero Being Chartered (@Uncharted_Hero) reported

    @AmazonHelp #mirzapur2telugu is not getting available in telugu audio when download help me in this regard @PrimeVideo

  • swampweech Italian Cosplayer (@swampweech) reported

    @PrimeVideo That first line has legitimately got to be one of the worst lines ever written. Congratulations.

  • Pinstripe_Blue Pinstripe-Blue (@Pinstripe_Blue) reported

    9 out of 10 Amazon Originals are truly bad. #TheWilds is yet another stinker. How could Bosch and Mrs Maisel be SO GREAT and everything else so terrible? @PrimeVideo

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