Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dallas, TX 9
Ballston Spa, NY 7
Sydney, NSW 7
Austin, TX 5
Toronto, ON 5
Denver, CO 5
London, England 5
Portland, OR 5
Phoenix, AZ 5
Auckland, Auckland 5
Brisbane, QLD 4
Bengaluru, KA 3
Reading, England 3
Madrid, Comunidad de Madrid 3
Montréal, QC 3
Seattle, WA 3
Bellevue, WA 3
Delhi, NCT 3
Bogotá, Distrito Capital de Bogotá 3
Zionsville, IN 2
Surrey, BC 2
Perth, WA 2
Columbia, MO 2
Frankfurt am Main, Hessen 2
Beijing, Beijing Shi 2
Fort Worth, TX 2
Oklahoma City, OK 2
Anaheim, CA 2
Manchester, England 2
Guayaquil, Provincia del Guayas 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • realtreadhead Bill T (@realtreadhead) reported

    @PrimeVideo your bullshit service doesn’t work. Says im blacked out. This is fuxking garbage!

  • fidel_lion Fidel Lion Gomez (@fidel_lion) reported

    @cakcmar @TerminalListPV @PrimeVideo All you guys need better tv show. I had no problem watching that 1st episode.

  • _starkitty_ Starkitty (@_starkitty_) reported

    @PrimeVideo has not worked for TWO days!?! Everyone complains about HBOMax, but I only ever have issues with Prime. Quit booting me out of a show after 45 seconds, UGH!

  • sull523 K (@sull523) reported

    @PrimeVideo @MLBTV @YESNetwork just bought MLBTV subscription to watch the game through Prime and I get an out of territory error. I’m in North NJ. This is ridiculous, worst experience I’ve ever had

  • RZygmunt48 Ryan Zygmunt (@RZygmunt48) reported

    Why is the video quality of the @Yankees on @PrimeVideo so garbage.

  • RosalynOlivo325 Rosalyn Olivo (@RosalynOlivo325) reported

    Is anyone having trouble with there @PrimeVideo stream for the @Yankees game. Because mine is freezing

  • isalisalan Faisal R (@isalisalan) reported

    @PrimeVideo Luckily Hughie using serum. If he doesnt, his neck would be broken...

  • Robin621k it was all about the GRIFT! (@Robin621k) reported

    @Yankees you should pull your games from @PrimeVideo until @amazon servers can handle the stream, it sucks, every game is like this!

  • KathleenALynn Kathleen A. Lynn (@KathleenALynn) reported

    Once again there are technical issues with the @Yankees game on @PrimeVideo Wish they cared about the fans as much as they care about the money. #ridiculous #fans

  • ItsJustMattyG ItsJustMattyG (@ItsJustMattyG) reported

    Anyone else having trouble with the @yankees broadcast on @PrimeVideo? It is moving in slow motion. #yankees @YESNetwork

  • Robin621k it was all about the GRIFT! (@Robin621k) reported

    Dear @PrimeVideo I have gigabit internet, buffering and pixelated picture during the @Yankees game is BS, you need more to do better! Ps. Don’t you dare send me to the HELP page when it is your fault, not mine!

  • L1beralTears Tweetarded (@L1beralTears) reported

    @PrimeVideo In a step to fully render amazon reviews useless, prime video now only allows reviews once you've watched the whole video. Because amazon believes you need to eat a whole **** sandwich before you can say its terrible.

  • rocky_estrada18 Rocky Estrada (@rocky_estrada18) reported

    @PrimeVideo Late for Work

  • LouiseBunnyHat Louise B. (@LouiseBunnyHat) reported

    @PrimeVideo Won't watch anything with the worst Chris - that guy is a religious nut! No more #chrispratt

  • vincentmarcel80 Marcel (@vincentmarcel80) reported

    @PrimeVideo Stocks trading and Bitcoin Options Trading works, I started with $10,000 and my expectations was met. Even if it doesn't go along with this post I know someone needs help too, DM him @evancabral_

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