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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
The Villages, FL 1
Chicopee, MA 1
Murrieta, CA 1
Burnsville, WV 1
Madison, WI 2
Liverpool, NY 1
Cheboygan, MI 1
Shawnee, KS 1
Ottawa, ON 2
Orange Park, FL 1
Lakeland, FL 1
Lucknow, UP 1
Bixby, OK 1
Roseville, CA 3
Monroe, NY 1
Orem, UT 1
Plymouth, MA 1
Springfield, MO 1
Budapest, Budapest 1
Fair Oaks, CA 1
Wake Forest, NC 1
Atlanta, GA 4
Bluefield, WV 1
St. John's, NL 1
Syracuse, NY 1
Township of Evan, KS 4
Ankara, Ankara 1
Iowa City, IA 1
Bognor Regis, England 1
Jacksonville, FL 3
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • demahesh1
    Mahesh Desai (@demahesh1) reported

    @PrimeVideo @amazon Worst customer service for prime membership

  • kathleon13
    Kathleen Reynolds (@kathleon13) reported

    @YESNetwork you need to apologize for today’s opening day ceremony fiasco. The ridiculous audio issue that no one picked up on and crap music on top of it. Seriously….incompetence. Who would ever have thought I’d rather watch NY Yankees opening day on @PrimeVideo or @netflix

  • avender00
    Adam Vender (@avender00) reported

    @AnimeDubUpdates @PrimeVideo This show was awful. I watched the first 2 and was like nope this is just too bad to watch and dropped it.

  • TomTheSpursDude
    TTSD (@TomTheSpursDude) reported

    @NBAonPrime @ReignofX_ @PrimeVideo I like the fact that he needs a horse to help him get away from Victor Wembanyama, why can’t he just do it with his own two legs? 😭😭😭

  • ThinkingJack67
    ThinkingJack (@ThinkingJack67) reported

    @FrMiller @PrimeVideo I watched it; not compelling. The lead (Hemsworth) is ridiculously weak and against type. His relations with women (mom, GF) are main character focus (wtf?). Uneven pacing and too long. Halle Berry‘s work was good and refreshing. Hemsworth was not bad, just badly mis-used and mis-directed. It’s a bit of a mess of a movie. No surprise it bombed at the box office.

  • JHammerMN
    JH (@JHammerMN) reported

    @PrimeVideo Fix the audio on the nba games, can barely hear the announcers.

  • TheDevRoss
    Dev Rфss (471) (@TheDevRoss) reported

    @PrimeVideo this is just unacceptable. 4 people including the editor? An art director who cannot see how bad much of the shots are? I'd rather never hear another big name actor's voice in this show. Fix this

  • T_Untouchable7
    TheUntouchable (@T_Untouchable7) reported

    @MiLaThaMighty @PrimeVideo You’ll have to help me understand something you’re saying that people got mad that you weren’t getting mad at the show and that changed things how..?

  • RohitSomkuwar5
    Rohit Somkuwar (@RohitSomkuwar5) reported

    What is wrong with @amazonIN @PrimeVideo ? After having full membership still we are forced to see advertisement! What is the use of membership then? And why additional upgrade you people are asking to unsee ads? @MIB_India please help common people!

  • Joefanatic23
    Absolute Joey (@Joefanatic23) reported

    YO @PrimeVideo FIX YOUR DAMN APP , i'm trying to watch basketball

  • naked_auditor
    The Naked Auditor (@naked_auditor) reported

    What is going with @PrimeVideo on @SkyUK? Second time in two days I can’t watch something because it’s buffering. No issues with Netflix or Disney. You can rely on them for streaming quality. Maybe Jeff Bezos needs to focus on getting the basics right

  • LosShananiganz
    Shannon Davidson (@LosShananiganz) reported

    @PrimeVideo fix your streaming quality. Damn shows keep going grainy in the middle of a scene

  • porkybucek
    porky bucek (@porkybucek) reported

    @PrimeVideo People that enjoy this show need to be thrown in a work camp

  • kbraa_omer
    Señorita Carmen 🐝😷 (@kbraa_omer) reported

    This is why I h-te you. I don't want to consume censored content; I neither accept nor tolerate the censorship mindset. Your Turkey team is TERRIBLE and SUCKS you should choose people who actually do their jobs properly. We don't want any ******* censorship... @PrimeVideo

  • XuGator
    XuGator (@XuGator) reported

    @amazon @PrimeVideo Can you fix the audio? Dialogue is using the right channel and not center. It sounds horrible.

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