Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 6
Sydney, NSW 5
Los Angeles, CA 5
London, England 4
Houston, TX 4
Seattle, WA 4
Brisbane, QLD 4
Toronto, ON 3
Mumbai, MH 3
Atlanta, GA 3
Leeds, England 3
Bengaluru, KA 3
Surrey, BC 2
Dublin, Leinster 2
Great Malvern, England 2
Orlando, FL 2
Mountain View, CA 2
North Pole, AK 2
Bristol, England 2
Detroit, MI 2
City of Westminster, England 2
Charlotte, NC 2
Washington, D.C., DC 2
Delhi, NCT 2
Chelmsford, England 2
Portland, OR 2
Windsor, CT 2
Cleveland, OH 2
Gardnerville, NV 2
Cheyenne, WY 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • The_Irish_Okie_ John Paul🇮🇪🇺🇸🇺🇦✊🇺🇦 (@The_Irish_Okie_) reported

    @PrimeVideo Hi, can you plz help me. I pay monthly using my Visa card for Prime video in my parents home in Dublin, Irl. This month the 5.99euro was not taken. They have not lost service but i fear they will so can i arrange for you to take payment using my chosen payment method?

  • robert51170729 robert (@robert51170729) reported

    @PrimeVideo Big trouble in little China.

  • muntzer_thomas Thomas Müntzer (@muntzer_thomas) reported

    @PrimeVideo Real PSG streaming is not working a blank page is shown

  • auraofhorror aj (@auraofhorror) reported

    @KaylaColgan @PrimeVideo @paramountplus At least it ain’t just me. Mine won’t work either.

  • smythatsplash maureen smyth (@smythatsplash) reported

    @PrimeVideo my Amazon prime is not working

  • Jessica88888889 Jessica (@Jessica88888889) reported

    @PrimeVideo Are you censure comments here or ppl on twiter are just broken?

  • TommiesGuides Ryan Gearing (@TommiesGuides) reported

    So @disneyplus & @itvhub not working tonight, but @PrimeVideo ok... Hardly critical but maybe some DoS issues?

  • _elsksa ELSKSA (@_elsksa) reported

    Worth to mention that my @PrimeVideo streaming purchases are higher quality HD. And a player that is less frustrating (changing the volume via keyboard shortcut, does not show the player's timeline bar, which when it happens, spoils me the left duration).

  • rlyfried main character (@rlyfried) reported

    @PrimeVideo you better fix this **** I'm very pregnant and very upset

  • joaniegailboyle Joanie gail boyle (@joaniegailboyle) reported

    @PrimeVideo A Touch of Class Sleeping with the Enemy The Awful Truth

  • B_Stiltskin 💎🌱 𝔹𝕦𝕞𝕓𝕝𝕖𝕊𝕥𝕚𝕝𝕥𝕤𝕜𝕚𝕟 🌱💎 (@B_Stiltskin) reported

    What’s the point for paying for a service and it’s not working! Do I really need @Netflix @PrimeVideo @hayu_uk anymore? Especially when “inflation” is rising prices. Luxury items are about to get dropped - rapidly!!

  • NOLAgirl95 Nolagirl 🇺🇦 (@NOLAgirl95) reported

    @PrimeVideo The last two episodes were awful. Everyone yelled punch lines at each other and that was it. And what was that nonsense with the Lenny Bruce character? Did they fire the writers and directors from the first two seasons?

  • He11a_Yella Hella_Yella (@He11a_Yella) reported

    @NSO4Lyfe @PrimeVideo Seek therapy for your mommy issues or go cry about it on your white girl's shoulder.

  • jen_e_hawks Jen (@jen_e_hawks) reported

    Having trouble with @amazon prime video. Guy was no help what so ever/bordered on rude. If it doesn't straighten out by end of day, I'll just start canceling add on channels since I can't watch them. @AmazonHelp @PrimeVideo

  • iangoodwin55 Ian pg9 (@iangoodwin55) reported

    @rob4571 @PrimeVideo The quality of that picture is awful

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