Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Denver, CO 6
Orlando, FL 6
Los Angeles, CA 6
Phoenix, AZ 5
Atlanta, GA 5
Ashburn, VA 4
New York City, NY 3
Minneapolis, MN 3
Seattle, WA 3
Chicago, IL 3
Dallas, TX 3
London, England 3
Brisbane, QLD 3
Buena Park, CA 3
Indianapolis, IN 2
Hillsboro, OR 2
Pittsburgh, PA 2
Stockbridge, GA 2
Winston-Salem, NC 2
Raleigh, NC 2
Monterrey, NLE 2
Birmingham, AL 2
Tampa, FL 2
St. Louis, MO 2
Columbus, OH 2
Austin, TX 2
San Antonio, TX 2
Wylie, TX 2
Nottingham, England 2
Endicott, NY 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • smitsmullet mitch glanzman (@smitsmullet) reported

    @PrimeVideo epic fail Thursday night football is unwatchable with all of the streaming issues.

  • 3y3swid3open2 Jr Barnes (@3y3swid3open2) reported

    it's funny seeing people tweet about @PrimeVideo video quality being terrible. But what they don't know is it's their internet provider that is terrible....

  • jbrooksharris Brooks Harris (@jbrooksharris) reported

    @amazon @PrimeVideo FIX THE AUDIO ON THE @NFL GAME!

  • MaxxOrtega Maxx 🔥 (@MaxxOrtega) reported

    The audio on #ThursdayNightFootball is terrible! The commercials are blasting loud, and during the game, the broadcasters can barely be heard. Come on @PrimeVideo, be better.

  • CyndeSunshine C y n d e S (@CyndeSunshine) reported

    @PrimeVideo Fix your audio PLEASE!

  • GregAbat Greg SF 29 (@GregAbat) reported

    @PrimeVideo app sucks. no Picture in Picture for iOS. Fix it

  • criswilson02 cw (@criswilson02) reported

    @Tbizzlesworth @PrimeVideo I hate streaming services for live sports. They are all awful.

  • CMXR__ CMXR (@CMXR__) reported

    @TheRealCoach_JB @PrimeVideo I said **** it and am watching West Virginia at Virginia Tech instead. Couldn’t handle the dogshit quality

  • cohibatym Ron Raymond (@cohibatym) reported

    Is there an update needed so my @PrimeVideo doesn’t glitch? This is the second week in a row. #ThursdayNightFootball

  • GabbyHawkfan12 Gabbycat (@GabbyHawkfan12) reported

    @NFL @PrimeVideo two weeks in row with streaming issues and voices out of sync Im switching to MLB

  • phildetlefsen Phillip (@phildetlefsen) reported

    @PrimeVideo put your penis rocket away and fix your ******* streaming you dumbasses!!!

  • SilentlyBri Brianna (@SilentlyBri) reported

    @nfl needs to drop Amazon @PrimeVideo as the sole streamer of the Thurs. night game because the quality of the stream is absolutely terrible and extremely choppy. @NFLonPrime

  • RandyHolbrook Holbrook ♋️ (@RandyHolbrook) reported

    Anyone on this Earth able to watch #TNF on their TV?? @amazon and @PrimeVideo suck diiiiiiick! Fix yo shiiiit! I can cast it from my phone just fine but it doesn’t load on the tv for the second week in a row.

  • LynnGoldmacher Lynn Goldmacher (@LynnGoldmacher) reported

    @PrimeVideo terrible quality. What is the problem #ThursdayNightFootball

  • bryanjordan Bryan Jordan (@bryanjordan) reported

    This @steelers @Browns game is virtually unwatchable on @PrimeVideo. But for the running backs it's terrible! #NFL #TNFonPrime #stop

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