Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 8
Ashburn, VA 7
Phoenix, AZ 6
Atlanta, GA 5
Minneapolis, MN 3
Dallas, TX 3
Denver, CO 3
Chicago, IL 3
London, England 3
Orlando, FL 3
Brisbane, QLD 3
Buena Park, CA 3
Nottingham, England 2
Endicott, NY 2
Angier, NC 2
Miami, FL 2
Stone Mountain, GA 2
Montréal, QC 2
Omaha, NE 2
Vancouver, BC 2
Houston, TX 2
New Delhi, NCT 2
Reno, NV 2
Guadalajara, JAL 2
Bengaluru, KA 2
Berlin, Land Berlin 2
Ocala, FL 2
Portland, OR 2
Madison, WI 2
Napa, CA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • CourtneyAbbott Courtney Abbott (@CourtneyAbbott) reported

    Why can’t I get Prime Video (Canada) to work on my Roku?? I keep getting the .com version not .ca. I just wanna watch the golden girls in bed. @PrimeVideo

  • Jscott1145 James Scott (@Jscott1145) reported

    @PrimeVideo Truly bummed already called support no help. @AmazonHelp New channel AMC+ (just added) Kindle tablet S# B0C9-1001-3094-07XW SO Version l: 8.5.1 No AMC+ movies will play all other channels and movies work.

  • Swiingin Sensei (@Swiingin) reported

    @PrimeVideo I can't watch House in Colombia? Fix it

  • jotatx IMPEACHMENT JÁ!!! (@jotatx) reported

    @PrimeVideo @ReginaKing it is appalling that she is under a million followers. lets try to fix that.

  • WhitStillman Whit Stillman (@WhitStillman) reported

    @Brahmski @PrimeVideo Stupid role + terrible perf. Last word.

  • BetsyDeBottis PensfaninCapscountry (@BetsyDeBottis) reported

    @trutriciahelfer @PrimeVideo @AmazonStudios Just add an extra day at the end!! Our date stamper at work said December 35th at one point so January 32nd won’t be a problem!

  • TA_Morris Tony (Silverback King) Morris (@TA_Morris) reported from DeSoto, Texas

    @karenhunter @PrimeVideo Amazon prime is producing quality content!

  • PopMythology PopMythology (@PopMythology) reported

    @ReginaKing @PrimeVideo Excited to watch this tonight after work!

  • Hrishi4uonly Hrishikesh Mahapatra 🇮🇳 (@Hrishi4uonly) reported

    @mvmeet @vinaya_pai Dear @PrimeVideo put the series down and stay away from hurting hindu faith and sentiments. Mere disclaimer is not going to help, why you are joining hands in maligning our culture and belief???

  • Drop_Dead_Legs ⚡Light Up the Sky⚡ (@Drop_Dead_Legs) reported

    @HerrinDave @PrimeVideo A man poking anything has never solved any of my problems.

  • blamage33 Blamage (@blamage33) reported

    @PrimeVideo you really need to sort your app out, fast forwarding/ rewind is the worst I’ve ever used, the layout is dogshit, the fact we haven’t got a resume from the last watched ep is proper hassle. Surely if you’ve got the ability to build this you can iron this **** out?

  • frankbullshitt John Healy (@frankbullshitt) reported

    @primevideouk Absolute shame on @PrimeVideo for this godawful awful opportunistic tripe. Trying to wring the last few fear coins from a global pandemic is a truly disgusting look for you guys. But good luck with that. It'll probably work.

  • Pradeep41485190 Pradeep Kumar (@Pradeep41485190) reported

    @PrimeVideo Saw Tandav. Plot is good but mixing of unnecessary stories like VNU etc makes this web series boring. Worst miss match is Mr Grover. He is known as comedian not villain.

  • satch1006 H.B.M ✳️🇺🇸 (@satch1006) reported

    @Drop_Dead_Legs @PrimeVideo Rented a movie over the weekend and the sound had annoying pops every few minutes. Reset everything to make sure It wasn't bandwidth but It still did It. No problems with other services (as It relates to sound). 🤨

  • ochostrike Rich #WearAMaskSaveALife (@ochostrike) reported

    I thought @PrimeVideo had abysmal UI but somehow @AppleTV is a million times worse. Why doesn't anything "just work" anymore?

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