Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 8
Atlanta, GA 8
Phoenix, AZ 8
Portland, OR 6
Chicago, IL 5
Minneapolis, MN 5
London, England 4
Perth, WA 4
Brisbane, QLD 4
Sydney, NSW 4
San Jose, CA 3
Omaha, NE 3
Orlando, FL 3
Miami, FL 3
Denver, CO 3
Buena Park, CA 3
Ashburn, VA 3
Indianapolis, IN 2
Glasgow, Scotland 2
Madison, WI 2
Hyderabad, TG 2
Napa, CA 2
St. Louis, MO 2
Dallas, TX 2
Birmingham, AL 2
Vancouver, BC 2
Boise, ID 2
Seattle, WA 2
Rockledge, FL 2
Needham, MA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • DJSBurgh DarrenIronLion (@DJSBurgh) reported

    Please get The NFL off @PrimeVideo This is abysmal. Awful streaming

  • PatrickM1007 PatrickM1007 (@PatrickM1007) reported

    @PrimeVideo @NFLonPrime the quality of this stream is terrible. To make this exclusive on a choppy service is a poor decision

  • Skyesshadow Z-Teezy (@Skyesshadow) reported

    What is up with Amazon Prime Video? Come on man! Fix y'all stuff! Can't even watch the game cause voices don't line up with the plays and its all fuzzy! Come on #NFL and #PrimeVideo !

  • Bwoody123 Brian Wood (@Bwoody123) reported

    @NFL The digital feed on @PrimeVideo is terrible. Need to fix it!!!

  • Leg0pc Leg0 (@Leg0pc) reported

    @Not_Al_Secord @dabearsblog @PrimeVideo Yea, I have fiber with 750mb down. It isn't the internet. It's their cheap terrible routing.

  • 100CrystalClear Crystal (@100CrystalClear) reported

    @nfl @PrimeVideo I have MAJOR issues with the #ThursdayNightFootball broadcast. First, the rewind and fast-forward capabilities are EXTREMELY limited- as in, only a few minutes available either way. Second, there's no way to record the game if, say, I have to work that evening.

  • NorthlandTim DAMGÅR (@NorthlandTim) reported

    Herbstreit is awful. Please fire him @PrimeVideo

  • Kilted_Cremil Cremil (@Kilted_Cremil) reported

    @psilynt @LOTRonPrime @PrimeVideo No the issues really is the complexity of rigging aloft a light wind would turn it into a tangled mess. Also the weight of additional spars the masts need to be much bigger to hold it aloft.

  • Badlee1122 Brooks Lee (@Badlee1122) reported

    @PrimeVideo please fix your very awful picture quality on your nfl football streams. Week after week it's been bad. Not everyone has this issue, but you have enough complaints. It's not my internet it's not my tv it's you. Please fix!

  • TheMattDeck Matthew Deck (@TheMattDeck) reported

    @PrimeVideo your nfl streaming is horrific. Fix it @nfl

  • bigmalie Malachi Martin (@bigmalie) reported

    @PrimeVideo this stream quality for the Thursday night football games is atrocious.

  • kcgreen18 Jay Williams (@kcgreen18) reported

    @PrimeVideo @NFL This choppy video experience is bad. Two weeks in a row with issues. Please figure it out.

  • dcompton1962 Dan Compton (@dcompton1962) reported

    It’s very hard to watch a football game when it is pausing to stream every few minutes. Anyone else have this problem? I might have to skip Thursday Night football the rest of the year. #PrimeVideo #NFL #NFLTwitter

  • PFTPMPosse PFTPMPosse 🇺🇦 (@PFTPMPosse) reported

    Come on @PrimeVideo & @NFLonPrime—fix this horrible & worst-in-class REW/FWD feature for #TNF (or lack there of tbh)! Its pathetically bad! #PFTPMPosse

  • tshelly13 TAY (@tshelly13) reported

    @NFLonPrime @PrimeVideo Please fix your Apple TV app. It is such a STRUGGLE to rewind and fast forward. The UI is a awful.

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