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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Tivoli, NY 1
San Jose, CA 6
Virginia Beach, VA 1
Denver, CO 5
Atlanta, GA 4
Sweetwater, TN 1
Hoddesdon, England 1
Austin, TX 4
Lucknow, UP 2
Grande Prairie, AB 1
Auray, Brittany 1
Charlotte, NC 2
Belleville, NJ 1
Toronto, ON 1
Canyon Lake, TX 1
London, England 6
Philadelphia, PA 3
Kigali, Kigali 1
Red Deer, AB 1
Perth, WA 4
Melbourne, VIC 4
Escondido, CA 1
Houston, TX 2
Mondovi, WI 1
Panama City Beach, FL 1
Milwaukee, WI 1
Towanda, PA 1
Paris, Île-de-France 5
South Lyon, MI 1
Bloomington, IN 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • KingJHip
    👑KingJHip ⚾️ (26-27) 🚛🏁🏁 🦁🥉 (@KingJHip) reported

    @familybaptisttn @NASCAR @PrimeVideo Sounds like perhaps an internet issue. I'm not gonna bag on you though because I get it, my internet is sometimes laggy, and maybe your internet is the best possible you can get/afford. Mine has gotten better over the last year luckily, no issue tonight.

  • dannybrown805
    Danny Brown (@dannybrown805) reported

    @familybaptisttn @NASCAR @PrimeVideo Not a single issue with prime. No lagging. Seems like you need better internet.

  • MichaelEsbjorn
    The Bear (@MichaelEsbjorn) reported

    @Bgordo92 @NASCAR @PrimeVideo Never lost any of the stream at all and was able to pause, rewind, and fast forward back to wherever I wanted without any issues. Look in the mirror. Sounds more like a you problem. Maybe pony up for better internet or equipment.

  • familybaptisttn
    Joe Nelms (@familybaptisttn) reported

    @omg_its_zach4 @NASCAR @PrimeVideo Nope only time I ever have an issue is on Amazon live race

  • justin_1455
    Justin (@justin_1455) reported

    @Bgordo92 @NASCAR @PrimeVideo User error. Worked great all night and destroys any other NASCAR broadcast.

  • CarryOn96
    Gaga wasted Girouxs career (@CarryOn96) reported

    @Bgordo92 @NASCAR @PrimeVideo That’s a you problem because it’s been fine for me.

  • mixyourdrugs
    Dee (@mixyourdrugs) reported

    @EdwardarkVic @leighjwebb @PrimeVideo Thst doesnt work it’s just the standard options

  • joe3030s
    Joe (@joe3030s) reported

    @Bgordo92 @NASCAR @PrimeVideo Everyone else never had a problem. Maybe they found out you you were a **** and shut your service off

  • Electronikrr
    M@ (@Electronikrr) reported

    @MattBianco91 @PrimeVideo I’m getting the opposite problem it won’t let me watch in color

  • orangegetter
    Ellie 🇵🇸 | GO3 SPOILERS (@orangegetter) reported

    ******* **** quality of @PrimeVideo ’s “best quality” downloads or is that just me? I'm not even watching on a big screen, shouldn't be too hard to get decent quality and not a disgusting mess of pixels whenever characters move too fast 🤧

  • mx_casual
    Taylor B Casual MX (@mx_casual) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like a you problem

  • NobleDuke67
    Dale Duke (@NobleDuke67) reported

    @Bgordo92 @NASCAR @PrimeVideo Worked fine for me. You're the only one on x that I've seen have issues. I even ran two different streams in two different rooms

  • RobsSportsShow
    Roberts Sports Show (@RobsSportsShow) reported

    @familybaptisttn @NASCAR @PrimeVideo Well it's a steaming show and most didn't have any issues. So yeah it's an internet issue.

  • BrandonCro96736
    Brandon Crotti/Steelers/Yankees/Lakers (@BrandonCro96736) reported

    @PrimeVideo we can't hear the Yankees game fix it

  • WNBA_Analyst
    #KeepStephWhite (for now) (@WNBA_Analyst) reported

    @WNBA @PrimeVideo Caitlin needs to work on her range. Some more practice at half court jump shots would be helpful.

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