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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Vilanova de Sau, Catalonia 1
Toulon, Provence-Alpes-Côte d'Azur 1
Sydney, NSW 9
Köln, NRW 1
Paris, Île-de-France 12
London, England 8
Liverpool, England 1
Washington, IN 1
Cergy, Île-de-France 1
Palaiseau, Île-de-France 1
Pessac, Nouvelle-Aquitaine 1
York, England 2
La Rochelle, Nouvelle-Aquitaine 1
Yuma, AZ 1
Gaillac, Occitanie 1
Hudson, FL 1
Mortagne-sur-Gironde, Nouvelle-Aquitaine 1
Workington, England 1
Warrington, England 1
Vivy, Pays de la Loire 1
Sarreguemines, ACAL 1
Bromley, England 1
Aberfeldy, Scotland 1
Melbourne, VIC 5
Birmingham, England 1
Cagnes-sur-Mer, Provence-Alpes-Côte d'Azur 1
Lubsko, Lubusz 1
Township of Evan, KS 10
Huntingdon, England 1
Dallas, TX 4
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • gabechou
    Gabe Chou (@gabechou) reported

    @MLCricket We can’t watch this as the feed is down. Please fix it! @willowtv @PrimeVideo

  • m_rosenbloom28
    Mitchell Rosenbloom (@m_rosenbloom28) reported

    The Stargate franchise went dark. How about we fix that @AmazonMGMStudio and @PrimeVideo? #SaveStargate

  • TheHippyOfDeath
    Hippy 🇺🇸 🇮🇱 (@TheHippyOfDeath) reported

    @AmazonMGMStudio @PrimeVideo Sure. Whatever. So when are you going to finally uncancel Martin Gero's Stargate show like so many of your paying customers have been begging you to since you made that terrible mistake? Asking for millions of friends...

  • Gamingffc
    OFFICIAL GAMINGFFC 🚜▶️ (@Gamingffc) reported

    Why is Stargate sg1 such low streaming quality @PrimeVideo @netflix

  • gscheet
    Ginger (GWhite) (@gscheet) reported

    @AmazonMGMStudio @PrimeVideo We’re still here The very least you can do is explain to us why you think Gero’s Stargate won’t work. We should be working together to make the best version possible. We think it’s Gero’s Gate. You haven’t given us any reason to think its not. #SaveStargate

  • Afkoora_
    أفكورا (@Afkoora_) reported

    @PrimeVideo I’ve been watching The Handmaid’s Tale for six seasons, but the final episode won’t play. It isn’t clickable on any of my devices. Is there an issue with the app??

  • Norman_McLay
    Norman McLay (@Norman_McLay) reported

    Hi @PrimeVideo can you help? I’ve got a message on your app that payment has failed but I’ve checked and all seems ok? I did just add a new subscription/ any help ? Thanks

  • StarshipAlves
    Starship ᐰlves 🚀 (@StarshipAlves) reported

    @PrimeVideo We want Stargate please. This looks nice too. But call @martingero and work things out. And get @amazon to produce some #savestargate merch. We can fund the entire series with merch.

  • SiltStridersFTW
    SiltStridersFTW (@SiltStridersFTW) reported

    @A_S12 @PrimeVideo @NASCAR Amazon needs to buy out FOX's schedule FOX is god awful and we need better than that.

  • GringoStarr2029
    SpacedDuck (@GringoStarr2029) reported

    @PrimeVideo Maybe regular folk can sing Imagine to her when this bombs like almost everything else she's in. Terrible actress that makes Tommy Wiseau look good.

  • WinJPR
    WJ (@WinJPR) reported

    @jwsherrod @PrimeVideo True. But while I know "the book is better" is tiresome as heck,darn it, it is. :-P At least if you like hard sci-fi. A ton of the science was removed for the movie. Much more than they removed in the movie for the other Andy Weir work, The Martian.

  • noelclairesiri
    jayna ⭒ (@noelclairesiri) reported

    @DemonSlayerUSA @PrimeVideo It’s not letting me purchase for some reason 😭.. anyone else having issues too??

  • gscheet
    Ginger (GWhite) (@gscheet) reported

    You have Gero the chance then pulled the rug out before we could even see his creation. Time to fix that @AmazonMGMStudio @PrimeVideo #SaveStargate

  • WithoutVivek
    Vivek 🇮🇳 (@WithoutVivek) reported

    @PrimeVideo one of the worst watching experience in tv, ek episode Bo bhi non HD me dekhne me 25 bar buffer hota hai jisme Hotstar and Netflix HD me without buffer load ho jate hai.

  • shravanology
    shravan chaubey (@shravanology) reported

    @PrimeVideo The functionality of UI have issue. 1) Automatic brightness down 2) there is forward backword and no way to skip by or forward the video . Please fix that.

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