Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Washington, D.C., DC | 4 |
Minneapolis, MN | 4 |
Dallas, TX | 4 |
Hyderabad, TG | 4 |
Spring Hill, FL | 3 |
St. Louis, MO | 3 |
Manchester, England | 3 |
Los Angeles, CA | 3 |
Tacoma, WA | 3 |
Chicago, IL | 3 |
Rock Hill, SC | 2 |
Bengaluru, KA | 2 |
Noida, UP | 2 |
Sarasota, FL | 2 |
Clarksville, TN | 2 |
Toronto, ON | 2 |
Brisbane, QLD | 2 |
New York City, NY | 2 |
Atlanta, GA | 2 |
Pittsburgh, PA | 2 |
Columbus, OH | 2 |
Bristol, CT | 2 |
Guwahati, AS | 2 |
Ashburn, VA | 2 |
London, England | 2 |
Tamarac, FL | 2 |
Buffalo, NY | 2 |
Philadelphia, PA | 2 |
Sydney, NSW | 2 |
Maricopa, AZ | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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sarvesh maurya (@sarveshmaurya85) reported
@PrimeVideo I am prime member but I am not able to login since two days. Can you help me?
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Adult human male (@dreadpilled) reported
@PrimeVideo @TerminalListPV Guys, "The Terminal List" is playing extremely dark on my Android Prime Video app (not on my TV). I'm seeing many reviews on Amazon from others having the same problem. Please fix this ASAP. It's killing the release!
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Dr. Ganesh nath (@ayurpadarth) reported
@PrimeVideo app is not working when I am trying to play a video app shutdown itself.
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Adult human male (@dreadpilled) reported
@ILUVTRUTH2 @PrimeVideo Lots of people are having this problem. It's in the show's reviews, and all over Twitter, yet Amazon still hasn't fixed it. There are much brighter versions available on other, cough, platforms. It's not supposed to be that dark. #TheTerminalList @AmazonHelp
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Erik Lundegaard (@ErikLundegaard) reported
Dear @IMDb and @PrimeVideo: When IMDb says you can watch that page's movie on Amazon Prime, and it's a *different movie with the same name*, whose fault is that: IMDb or Prime? Since you're both owned by @amazon. Because I could help you out with some bugs you have.
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Anuraj (@aj_2188) reported
@LifeOfStardust @PrimeVideo Even I thought why that movie was made . to give some work to Ana de Armas or Ben Affleck .
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Rocky Estrada (@rocky_estrada18) reported
@PrimeVideo Late for Work
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Starkitty (@_starkitty_) reported
@PrimeVideo has not worked for TWO days!?! Everyone complains about HBOMax, but I only ever have issues with Prime. Quit booting me out of a show after 45 seconds, UGH!
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Bill Stone (@ShiftyStone) reported
@PrimeVideo Doing a trial of prime video and I can’t believe how much it sucks. The volume fluctuates so much you have to turn it up or down every couple minutes. Tubi Pluto freevee and other free apps don’t have that problem, why does prime have that problem?
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☆schenan☆ (@smallandwise23) reported
@lorazean @JDPardo @PrimeVideo Hey Lori let me know if you do a live space to discuss? I would be interested. But I would need a deadline to finish all episodes...had to pause and do some work #TheTerminalList #jdpardo
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Joseph P Farnswankle (@TonyBellSBASelm) reported
@chiromannj1 @PrimeVideo Why? I generally enjoy stuff like this. Problem with this one is it’s not very good.
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Yash Bhandari (@YashBha42237028) reported
@AmazonHelp @PrimeVideoIN @PrimeVideo I am unable to watch any series or movie on your platform.. the website is loading but the video is not playing. There is no internet error from my side as other websites are working. Please help ASAP !!!!!!!!
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Callie (@calliandra13) reported
@Clem19600101 @PrimeVideo And pathetic. The average watcher is a puffy out-of-shape slacker-- yet they watch fit guys running around saving the world with guns and get to pretend that's them. Guess what, guys? If the world needs saving, it's more likely to be done by hard work and brains than guns.
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Grumpy (@GrumpyWar) reported
@prattprattpratt @TerminalListPV @PrimeVideo Navy SEALs make up such a small number of military, I fail to see how this is for me or my other brothers and sisters in arms. But you need the glory of faking that job, I guess. The problem with actors like you is you want the glorified roles, not the ones based in reality
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Oh Hi Mark (@ColoradosMark) reported
@PrimeVideo has a serious unaddressed woke problem.