Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
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Buffering
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 8 |
| Seattle, WA | 7 |
| San Jose, CA | 7 |
| Minneapolis, MN | 6 |
| Atlanta, GA | 6 |
| Indianapolis, IN | 5 |
| Portland, OR | 5 |
| Ashburn, VA | 5 |
| Bengaluru, KA | 5 |
| Houston, TX | 5 |
| Birmingham, AL | 4 |
| San Antonio, TX | 4 |
| Dallas, TX | 4 |
| Wake Forest, NC | 4 |
| Salt Lake City, UT | 4 |
| Denver, CO | 4 |
| Los Angeles, CA | 4 |
| Phoenix, AZ | 4 |
| Vancouver, BC | 4 |
| New York City, NY | 4 |
| Las Vegas, NV | 4 |
| Orlando, FL | 3 |
| Queens, NY | 3 |
| Mumbai, MH | 3 |
| Fort Worth, TX | 3 |
| Clinton Corners, NY | 3 |
| San Diego, CA | 3 |
| Tampa, FL | 3 |
| Frederick, MD | 3 |
| Toronto, ON | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Lorenzo J Bowdeno
(@LBowdeno) reported
@drivingrangegod @PrimeVideo @AmazonHelp when will you admit and acknowledge there is a serious problem here that needs resolving Prime is obselete and the whole system is broken sending everyone going round in circles to watch anything Prime > how do I watch this > amazon > sends you to prime
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Steve Owles 🏴🦉⚒️
(@SteveOwles) reported
@StuartJ71 @PrimeVideo Standard mate. Always poor coverage. They take the money and provide quality worse than ITV Sport. Then blame it on your internet.
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Laura
(@Laucp1985) reported
@SkyHelpTeam really an outage now! Unable to watch my @PrimeVideo football!! @WestHam are 1-0 come on!! #football #PremierLeague #Broadband
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Darren Bongiovanni
(@hbkid718) reported
There was no #DBTVTWEETS for Sunday. Today I was off from work so I took advantage of it and watched the first 4 episodes of Season 3 of Tom Clancy's #JackRyan before my @PrimeVideo Membership Trial expires next week. I will watch the remaining 4 episodes on Wednesday.
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Kieron J Walsh
(@TheKieronJ) reported
@Dina_Marie0221 @PrimeVideo Hi Dina - I think I can help - where in the film is the song you are talking about? I don’t recognize the name ‘Something about you’.
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POISONGARDEN
(@POISONGARDEN1) reported
@PrimeVideo You better up your quality then because I'm just about ready to get rid of you. Have you looked at your lineup lately? The only thing you have available that's even remotely acceptable is Yellowstone.
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Leigh Anne Davis
(@leighdavisL1C4) reported
Why is one of the worst apps on my fire stick the Amazon prime one?!? Always a delay. Always a mismatch of video and sound where the show has to be restarted. I pause a show for 15 minutes to take my dogs out and the whole thing crashes. #irritated @amazon @PrimeVideo @JeffBezos
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MJ Stryker
(@InfinitelyMJG) reported
@PrimeVideo Worst disappointment of 2022 for an anticipated new season of what was a great series - WTF were they thinking when this was written? 👎🏻🤨
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DDKindleVille
(@KindleDd) reported
@onslowcox @PrimeVideo We're watching Arsenal with no problem. Must be your Internet connection
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David M. Birdsey
(@DavidMBirdsey1) reported
@stevesi28838948 @PrimeVideo Could never get into it. A GSO as cover getting picked up by a helo... And don't even get me started about the opening bike ride. But worst was Darryl Hanna in "Diplomatic Siege." Oof.
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Raymond Joe
(@rahmayeti28) reported
@mingshe51396859 @amazon @PrimeVideo It's amazingly frustrating my account was hacked, Appeal never work, l got no response from support, not until someone referred me to #Splendid_crahk on INSTAGRAM who assist me to recover my account you can reach out to them for h upelp as well
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g. m. bodnar
(@gmbodnar1) reported
@johnkrasinski @PrimeVideo Have #Amazon fix the #sound quality #problem if they can !
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Niren
(@Niren_) reported
@disneyplusza Compared to @netflix and @PrimeVideo your streaming capabilities is just a poor experience in SA. Buffering so frequently, even on the lowest bandwidth selection for video playback. No issues with Netflix or Prime Video, so it must be Disney+ that’s the problem.
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janparker
(@JanParker10) reported
@adamrowecomedy @PrimeVideo We had the same problem
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⬆️DJ☝🏽WAY⬆️
(@DeeJay1way) reported
@PrimeVideo not working for Apple TV 4K. Even after everything being updated to latest firmware and rebooting.
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