Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

Less
More

amazon-prime-instant-video Hero Image

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 8
Hyderabad, TG 7
San Jose, CA 6
Atlanta, GA 6
Madrid, Comunidad de Madrid 6
Chennai, TN 6
Pune, MH 6
Minneapolis, MN 4
Indianapolis, IN 4
Houston, TX 4
Mumbai, MH 4
Seattle, WA 4
Melbourne, VIC 4
Salt Lake City, UT 3
San Antonio, TX 3
Nashville, TN 3
Chicago, IL 3
Wake Forest, NC 3
Dallas, TX 3
Birmingham, AL 3
Peoria, AZ 3
Ashburn, VA 3
Paris, Île-de-France 3
Miami, FL 3
Valencia, Comunitat Valenciana 3
New Delhi, NCT 3
Vancouver, BC 3
Las Vegas, NV 2
Edmonton, AB 2
Madison, WI 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • danwickline Dan Wickline (@danwickline) reported

    Something I didn't know I wanted is now stuck in my head. I want to see this happen. Both series are on @PrimeVideo . I could see Jack Ryan on a case and having Reacher brought in to help him. This would be a great crossover for two popular series. @alanritchson @johnkrasinski

  • itsardhendu Ardhendu Sarkar (@itsardhendu) reported

    @PrimeVideoIN Amazon own AWS still PrimeVideo In restrict streaming in 1080p on Website and Desktop Apps. Do you still can't handle the traffic of user or something Else. Why don't you upgrade the servers🙄😒😑

  • blucy10 It’s my dad in the picture (@blucy10) reported

    @MaiselTV @PrimeVideo The first woman looks an awful lot like Bunny Swan. Or maybe it’s the second one.

  • DamnCameronCole Cameron Cole, Emotional Instability System, v41a (@DamnCameronCole) reported

    @PrimeVideo Not the worst reaction there is. My wife would have followed up with a double leg…

  • KRYSTAL1974 KRYSTAL KAYE (@KRYSTAL1974) reported

    @AmazonHelp Yes, I am using @PrimeVideo and I have @paramountplus added to my prime account. The other customers that are having the same issue also has prime with Paramount+ added.

  • LordCaptainCom2 Pedron Niall (@LordCaptainCom2) reported

    @Moridin1024 @PrimeVideo Well if they put out a season every 3 months I guess that could work...

  • kathryn_germain Kathryn Germain (@kathryn_germain) reported

    @Skydance @alanritchson @PrimeVideo Hope for the best. Plan for the worst.

  • Coreybreen4 Corey breen (@Coreybreen4) reported

    @PrimeVideo I had Amazon prime for last 4 months and 3 of the months I had a free trial and then I ended the trial so I cancelled the subscription and last month I was charged after me cancelling it and Same this month got charged even tho It was cancelled I need help

  • KRYSTAL1974 KRYSTAL KAYE (@KRYSTAL1974) reported

    @paramounthelp episode #3 is missing from Celebrity Big Brother Season 3 on Paramount + subscription thru Prime membership. I've read where several Paramount+ customers via Prime Video has the same issue. I reached out to @PrimeVideo and they referred me to you all.

  • kimberley2479 Kimberley (@kimberley2479) reported

    @hayu_uk @PrimeVideo @primevideouk RHOSLC episode not up again — EVERY SINGLE WEEK! Please fix

  • AngelicaMGeorg1 The Sound of Milwaukee 🎥 Docuseries (@AngelicaMGeorg1) reported

    Yo @PrimeVideo can y’all please fix whatever the issue is that won’t allow 3 Strikes the movie to play

  • ThomDCasal Thom C (@ThomDCasal) reported

    @MaiselTV @PrimeVideo The video quality is so bad that I thought that Rachel was actually Zoe Deschanel, which made the other face nearly impossible to decipher.

  • vampfreak21 Aron Hill (@vampfreak21) reported

    @PrimeVideo the way you have Dr. Who is EXTREMELY messed up. Please fix this.

  • JohnWGrantJr Breakout Hit of 2021 (@JohnWGrantJr) reported

    @PrimeVideo Looks terrible.

  • JonathanFulham Jonathan Fulham (@JonathanFulham) reported

    @ACMawards @DollyParton @PrimeVideo So many Dolly fans are upset! A lot of her fans are older and only have network TV. This was the worst decision you could have made. Money over fans!

Map Check Current Status