Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 8
Hyderabad, TG 7
Atlanta, GA 6
Madrid, Comunidad de Madrid 6
Chennai, TN 6
Pune, MH 6
San Jose, CA 5
Dallas, TX 4
Minneapolis, MN 4
Indianapolis, IN 4
Houston, TX 4
Mumbai, MH 4
Seattle, WA 4
Melbourne, VIC 4
San Antonio, TX 3
Nashville, TN 3
Chicago, IL 3
Wake Forest, NC 3
Birmingham, AL 3
Peoria, AZ 3
Ashburn, VA 3
Paris, Île-de-France 3
Miami, FL 3
Valencia, Comunitat Valenciana 3
New Delhi, NCT 3
Vancouver, BC 3
Edmonton, AB 2
Madison, WI 2
Denver, CO 2
Montclair, NJ 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • met8644 Ray (@met8644) reported

    @PrimeVideo the absolute worst app!

  • KRATIKANAMDEV Kratika Namdev (@KRATIKANAMDEV) reported

    @netflix @PrimeVideo @DisneyPlusHS Here’s a suggestion- for any comedy shows- if we have an option of reducing the volume of people laughing as a background voice? Sometimes its too loud and then if i reduce the volume then cant hear the dialogues 😭 plz help

  • BikramM08108161 Bikram Mohanty (@BikramM08108161) reported

    @ToddSMeyer @PrimeVideo Amazon customer service not responding to my orders delivery issues nor Amazon warehouse and delivery boys are doing delivery to paid items.

  • alltooswift13_ y🕷 (@alltooswift13_) reported

    @AtlanticRecords @daisyjonesand6 @PrimeVideo The link doesnt work :(

  • NayanT_93 नयनकाट - Nayancat (@NayanT_93) reported

    @amazon @PrimeVideo You logged me out of my account and won't send me a 2fa notification on my phone and now your CX team can't help me either? WTF kind of company are you running? Take my money for prime and then lock me out?

  • FoxNews4Patriot Ruperd Murdouche (@FoxNews4Patriot) reported

    @PrimeVideo @LeoDiCaprio Need help! Could you please fix the amazon prime app? For example subscribe to paramount plus, when you search the damn app, Tulsa king, 1923, mayor of Kingstown is no where to be found, literally! No line does ot show on paramount! Why do I have to ask Alexa to find series?

  • DwayneRmagotra The Raj (@DwayneRmagotra) reported

    @PrimeVideo @PrimeVideoIN I have recharged my account but still not able to access. There is no way to reach you guys.. Pl help...

  • devCraigWatt Craig Watt (@devCraigWatt) reported

    Is it just me or is Top Gear’s audio on @PrimeVideo slightly out of sync? Perhaps an issue with how BBC hand assets to Prime or a transcoding/DASH issue? @primevideouk please hire me so I can investigate 🔬

  • nobody59642065 nobody (@nobody59642065) reported

    @PrimeVideo An error in X-Ray Sopranos. S2 E13 Funhouse 18:35. Says: Nicole Burdette but should say: Sofia Milos.

  • LenaMauveaux Lena Mauveaux || Save VA Team (@LenaMauveaux) reported

    Hey guys, I'm going through all my notifs & then the tag itself, but my likes aren't sticking. Anybody else having the issue? #SaveVampireAcademy #VaTheWords @NBCUniversal @hulu @PrimeVideo

  • gigimercedes GiGi ☯️ (@gigimercedes) reported

    @PrimeVideo @JLo @joshduhamel This looks awful

  • NatashaNava16 Natasha Nava (@NatashaNava16) reported

    @PrimeVideo is prime down or anyone else having issues

  • tt48i Kingmister (@tt48i) reported

    @Ravisutanjani @YouTube is bad nowadays. even their search algorithm has been the worst since the beginning. if you want to spend money, watch #Pathaan. if you still don't want to, then subscribe @PrimeVideo cos #pathaan will be there

  • kayleighkilluh kkilluhh △⃒⃘ ⚯͛ (@kayleighkilluh) reported

    @PrimeVideo you mean to tell me I just binged season 1 & 2 of the wilds and y’all cancelled it because it didn’t get enough buzz? Legit people have work and lives & other shows. Y’all tv people need to stop quitting good shows. Morons.

  • iamlasinfinty Lamar Antonio Smith (@iamlasinfinty) reported

    Hey @PrimeVideo can we get an update on #Invincible because saying “Late 2023” just doesn’t work for me. I’m trying to keep up w/the very short list of tv shows I watch and if I don’t know season start dates I start to not care anymore. Help A Brother Out🤙🏿

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