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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 6
San Nicolás de los Garza, NLE 1
Portland, OR 2
Dos Hermanas, Andalusia 1
Goslar, Lower Saxony 1
Dundee, Scotland 1
Township of Evan, KS 10
Neufchâtel-Hardelot, Hauts-de-France 1
Traunstein, Bavaria 1
Istanbul, Istanbul 2
Fairfield, CA 3
Jeffersonville, IN 1
Berlin, Berlin 3
Hamilton, ON 1
Guwahati, AS 1
Ashburn, VA 4
Richelieu, Centre 1
Phoenix, AZ 3
Orlando, FL 5
Baton Rouge, LA 2
York, England 2
Ciudad Apodaca, NLE 1
Sterling Heights, MI 1
Jordan, NY 1
Ware, England 1
Santa Coloma de Gramenet, Catalonia 1
Goussainville, Centre 1
Greater Noida, UP 1
Birmingham, England 1
Fairport, NY 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • brenocguimaraes
    carlos (@brenocguimaraes) reported

    @InvincibleHQ @PrimeVideo The only issue I saw was that I thought they made Thragg excessively strong. It looked like the guy can explode de Universe with a wisper.

  • arnieponceplace
    Arnie Ramirez (@arnieponceplace) reported

    @PrimeVideo the Lakers Rockets broadcast looks terrible… blurry and the players look like ghosts. Bad. I want a refund.

  • ReginaRConnell
    Regina Connell (@ReginaRConnell) reported

    Did the Amazon Prime app just crash?? I cannot access it on my tv right now😳 when I pushed the Amazon Prime button on my remote control it does nothing, when I try to choose the icon from the menu it does nothing. What the actual hell is going on.??? @PrimeVideo

  • harvickgirl_4
    betty jo (@harvickgirl_4) reported

    Watching @NBA playoffs on @PrimeVideo is the worst games ever played in history..I'm 68 & this is bull crap Steadily buffering, losing sound..just Horrible ! Just sucks #HorribleNBAonPrime

  • 0x7FFE0000
    SBA (@0x7FFE0000) reported

    @PrimeVideo This show is ******* terrible we’re grinding through the final episodes just to get it over with. Your writers ******* sucked after season 2

  • jrossi79
    Jonathan Rossi (@jrossi79) reported

    @NBA @PrimeVideo your announcers are trash! Give back the first round of the playoffs to local broadcasts! This Celtics/76ers game is an awful watch with these guys!! Let alone missing plays for breaks! Trash!

  • Shesahoopsgirly
    Jasmine Patrice (@Shesahoopsgirly) reported

    @PrimeVideo basketball fans absolutely fkn HATE hearing the basketball net swish or brick before it’s even left the players hands! FIX IT! #nbaplayoffs

  • Karwendell
    ccmbr (@Karwendell) reported

    @NBAonPrime @PrimeVideo Houston, we have a problem...

  • hotchknsandopls
    ath1337 (@hotchknsandopls) reported

    Are @AustinRivers25 and Scalabrine idiots? That was a clear wind-up and follow through by beef stew. They’re terrible at this. @PrimeVideo need to get rid of these clowns. They don’t know when to shut up.

  • The_Tripleking
    MF (@The_Tripleking) reported

    @PrimeVideo this is the worst listening basketball experience I’ve ever had… @NBA

  • justalarriemar
    justalarrie (@justalarriemar) reported

    @DeluriaD @PrimeVideo @ZoeKravitz They can’t help it. They haven’t had much to hold on to their fantasies, so when they see one, they don’t even think 🤔

  • BobbyB109975827
    Bobby B (@BobbyB109975827) reported

    @Hendrick9Team @PrimeVideo Awful

  • DigiInfluenzaa
    Digi Influenza (@DigiInfluenzaa) reported

    No issue on cancelling #GenV, because S2 sucks. @PrimeVideo atleast renew #Wayne, that deserves S2.

  • dtdsadderdays
    dtd (@dtdsadderdays) reported

    help @Sportsnet @PrimeVideo my broadcast just crashed and i haven’t been able to restore it for the past 15 minutes. i’m missing the blue jays masterclass

  • mb603
    Michael Bausha (@mb603) reported

    This @PrimeVideo basketball broadcast for Celtics and Sixers is terrible. If I had to listen to these guys for 82 games oh boy!! #primevideo #dobetter

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