Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Alicante, Valencia | 1 |
| Gif-sur-Yvette, Île-de-France | 1 |
| Valencia, Valencia | 1 |
| Wolfeboro, NH | 1 |
| Township of Evan, KS | 1 |
| Amiens, Hauts-de-France | 1 |
| Gaithersburg, MD | 1 |
| Veracruz, VER | 1 |
| Sète, Occitanie | 1 |
| DeWitt, MI | 1 |
| Betim, MG | 1 |
| Melbourne, VIC | 2 |
| Poplar, England | 1 |
| Lakeville, MN | 1 |
| Puebla, PUE | 1 |
| Challans, Pays de la Loire | 1 |
| Paris, Île-de-France | 7 |
| Palma, Balearic Islands | 1 |
| Bourges, Centre | 1 |
| Sunderland, England | 1 |
| Besançon, Bourgogne-Franche-Comté | 1 |
| Brest, Brittany | 1 |
| Aix-en-Provence, Provence-Alpes-Côte d'Azur | 1 |
| Chhindwāra, MP | 1 |
| Stoke-on-Trent, England | 1 |
| Brussels, Brussels Capital | 1 |
| Berlin, Berlin | 1 |
| Renningen, Baden-Württemberg | 1 |
| Reading, England | 2 |
| Juárez, CHH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Dawnathon (@dawn6884) reported@PrimeVideo A lot can happen in 1 year. One minute you've got a new Star gate show in production. The next you have broken the trust of millions of fans #SavetheGate Save Star gate
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Laura Elizabeth Mayes (@lauraelizabethm) reportedYo @PrimeVideo can you please fix the sound?? We can’t hear the announcers! @WNBA
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Dwaine "Wiz" Cooksey (@CookseyDwa33980) reported@LouisMMoran @IndianaFever @PrimeVideo The worst. But by design!
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Save Stargate (@SaveStargate198) reported@PrimeVideo Having trouble with my subscription - how can I get help please?
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meow Sedai (@MeowSedai) reported@choplo2010 @PrimeVideo why would you comment on my comment ? do you want to help bring back the wheel of time?
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AYMEL (@AYMEL69) reported@Hero_OfThe_Day @PrimeVideo have the worst broadcast teams.
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Paula T. Hradkowsky (@1ThingIsNeedful) reported@PrimeVideo Will you EVER fix your buggy fast forward and rewind freezes????!!!! I have paid for a technologically INFERIOR service.
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Vojtak (@Vojtak42) reported@SaveStargate198 @PrimeVideo Let's troubleshoot. Did the issue happen coincidentally just after Amazon announced they canceled #GerosGate?
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Amazon Help (@AmazonHelp) reported@netizenno7 @PrimeVideo @netizenno7 We're sorry that you're not seeing the option to cancel and want to help. So we can best assist, please clarify which Amazon marketplace your account is associated with (.com, .uk etc.)? We're standing by! -Gayle
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Caroline Cain (@gingersgotgrace) reported@amazon @PrimeVideo Professor T season 5 episode 3 and 4. You can not hear any dialogue. Music yes. But no audio when the characters are talking. I’m watching on the masterpiece app through prime video. Please help! @AmazonHelp
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SJ (@Sovann_Jahlee) reported@blackgirlshitt @PrimeVideo Neither ain’t shot but love a south Asian themed premise with mostly south Asians being centered- broken clock right two times a day
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The Right Back (@TheRightBack) reportedJust started watching The Good Boy with the excellent Stephen Graham. Only problem is that you have to wade through 12 (yes 12) media company idents at the beginning of the film. Absolutely ridiculous. @PrimeVideo
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Jon Brown (@jb510) reportedThe Expanse was such a good show (even better books). Rewatching now... S1-4 on @SYFY were better. They kept the details in the books. @PrimeVideo screwed it up by trying to squeeze multiple books into 10 eps. SciFi doesn't work that way. YOU NEED THE STORY and the slow build.
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Juan (@juanch0___102) reportedI thought this game was on @PrimeVideo ?! Announcers glazing way too hard. Mystics putting in work too
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Lil Bro (@BeingRealAf2U) reported@PrimeVideo reacher season 4 has the worst villain of all time. The plot armor these chicks have is ridiculous