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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
DeWitt, MI 1
Betim, MG 1
Melbourne, VIC 2
Poplar, England 1
Lakeville, MN 1
Puebla, PUE 1
Challans, Pays de la Loire 1
Paris, Île-de-France 7
Palma, Balearic Islands 1
Bourges, Centre 1
Sunderland, England 1
Besançon, Bourgogne-Franche-Comté 1
Brest, Brittany 1
Aix-en-Provence, Provence-Alpes-Côte d'Azur 1
Chhindwāra, MP 1
Stoke-on-Trent, England 1
Brussels, Brussels Capital 1
Berlin, Berlin 1
Renningen, Baden-Württemberg 1
Reading, England 2
Juárez, CHH 1
Ontario, CA 1
Changé, Pays de la Loire 1
Ciudad Jardín, MEX 1
Brisbane, QLD 1
Montigny-lès-Cormeilles, Île-de-France 1
Fréjus, Provence-Alpes-Côte d'Azur 1
Campinas, SP 1
Montpellier, Occitanie 1
Vilanova de Sau, Catalonia 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • HighlightBias
    Highlight Bias (@HighlightBias) reported

    I’m paying for @PrimeVideo Ultra Ad Free, but yet Somewhere in Time (1980) looks so terrible I had to switch to the free with ads @Tubi where it looks fantastic.

  • switchblade363
    SWITCHBLADE (@switchblade363) reported

    @Geezaws2 @PrimeVideo No I don't doubt what he's saying. A lot of these "hollywood" writers think they're above other mediums like video games and anime. So they think their vision for any IP is gonna outdo the original. While their work is just straight trash.

  • ABunchofComics
    ABunchofComics (@ABunchofComics) reported

    Yo @amazon #reacher @primevideo whomever was supposed to do the sound mix for this season, didn't. You got full scenes with Foley work dropped out or missing score.

  • JohnnyUtahLDS
    David 🇺🇸 (@JohnnyUtahLDS) reported

    @PrimeVideo Looks awful. Thank you for ruining another series @PrimeVideo

  • Couves5J
    Quintaconta (@Couves5J) reported

    @PrimeVideo No, LA arrives in ME, every location has LA demographics. Awful.

  • timraes1
    T.R. (@timraes1) reported

    @PrimeVideo Their quality of catalogue has to be worse then netflix

  • Musashi1596
    Mark Dorney (@Musashi1596) reported

    Rewatched Jeepers Creepers on @PrimeVideo and the subtitles call protagonist Darry about 8 different names. Have to assume it’s very low quality AI transcription. Poor show.

  • LifelsGoodd
    Eren Shelby (@LifelsGoodd) reported

    @PrimeVideo Fix your ******* piece of **** app and stop making me restart every single episode I’m watching if I leave the app for 5 mins

  • GabbyGwenhwyfar
    ~*~Jennifer~*~ (@GabbyGwenhwyfar) reported

    @PrimeVideo I'm watching the game on silent now. Terrible. 🙄

  • ChelleB36
    Michelle Barrett (@ChelleB36) reported

    @PrimeVideo I have @AMC_TV (plus) subscription and started watching chum yesterday, now it's show as available to rent/buy under #AMC+ this is an ongoing issue with prime subscriptions and movies asking you to rent that are free on those services - ex. paramount+ guns up

  • Vishant_
    Vishant sugand (@Vishant_) reported

    @amazonIN @PrimeVideo dnt knw whether your apps are getting better or worst after every update & then no way to complain also

  • AllTooNoisy
    CommonSense? (@AllTooNoisy) reported

    @PrimeVideo please could you help?

  • Jai_Singh81
    Jai Singh (@Jai_Singh81) reported

    Hey @PrimeVideo 3 sets of 1 minute 50 seconds ad in a 25 minute episode is very less You should bring in more ad’s Total ad duration MUST BE more than the duration of the episode Please work on increasing the ads Thank you

  • smvn65
    Marie (@smvn65) reported

    @PrimeVideo please fix the audio for the @Yankees games already!! You can’t hear the announcers. All you hear are people screaming in the stands. #yankeesonprime #prime

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @Harry28719790 @PrimeVideo @Harry28719790 Hi there! We must offer our sincerest apologies. We don't provide support in Greek, and we're unsure what the screenshot you shared says. Could you perhaps let us know the exact wording of the error, so we can better assist? -Sara

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