Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 13
Chicago, IL 9
Los Angeles, CA 8
Portland, OR 8
Orlando, FL 7
Minneapolis, MN 7
Denver, CO 6
Seattle, WA 6
Houston, TX 6
Miami, FL 5
Las Vegas, NV 5
Atlanta, GA 5
Ashburn, VA 5
New York City, NY 5
San Jose, CA 5
Brisbane, QLD 4
Dallas, TX 4
Birmingham, AL 4
Sydney, NSW 4
Omaha, NE 4
Queens, NY 3
Vancouver, BC 3
Perth, WA 3
Buena Park, CA 3
Columbus, OH 3
Austin, TX 3
Carlsbad, CA 3
Katy, TX 3
San Antonio, TX 3
Milwaukee, WI 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • DisforDinobot D (@DisforDinobot) reported

    @louise30532507 @VictoriaParnis @PrimeVideo Same. Seems to be down. Weird cause the rest of prime seems to work.

  • Mattapus Matthew VanG (@Mattapus) reported

    @AnpanmanMMA @Darrel_Hicks97 @PrimeVideo Got a problem with cartoons?

  • CrawfordGraham Seagram (@CrawfordGraham) reported

    @PrimeVideo Mad Men series 5 won't play on Prime. Tried a few devices and getting either "something went wrong" or "Error Code: TEMPORARILY_UNAVAILABLE".

  • Roper0419 Roper (@Roper0419) reported

    Fanastic stream quality and proper commentary on the footie tonight 👌 #PrimeVideo #PremierLeague

  • Wingwoo9 Wing woo (@Wingwoo9) reported

    @Pennys_Talking @premierleague @PrimeVideo Why is the the picture quality so crap on PRIME premiership league . Say what you want about Sky & Bt ( I usually do ) but at least there picture quality doesn’t look like it’s come out of the 80s.

  • ChrisGoes88MPH Chris (@ChrisGoes88MPH) reported

    @PrimeVideo Proof a great actor can save a terrible movie: Phil Hartman in this. RIP

  • louise30532507 louise (@louise30532507) reported

    @VictoriaParnis @PrimeVideo I have the same problem - can’t watch Mad Men on my phone or PlayStation.. what’s going on?

  • SCOA22 Local Stuntman (@SCOA22) reported

    @PrimeVideo Your Footy feed is terrible, the Newcastle Vs Norwich game is so far behind, I’ve just seen Ruel Fox skin John Beresford. Sort it out. #AmazonFootball #NUFC

  • 1964gooner Mr JJ (@1964gooner) reported

    @virginmedia I have a Tivo so now cannot watch @PrimeVideo or Netflix through a channel but have to use an app. The apps never work especially @PrimeVideo Why have you made this change?

  • herbiehancock22 herbie hancock (@herbiehancock22) reported

    @PrimeVideo Awful.

  • rahul22413084 rahul (@rahul22413084) reported

    @PrimeVideo T-14) 403-6843170-9802710 Received damaged product and custmr care not ready to help even after many calls and emails. Still left with damaged product and waste of my money. I need some higher ups to take the issue and provide some resolution @amazonIN

  • TalzUK Talz (@TalzUK) reported

    @PrimeVideo your Premier League football needs to be so much better quality, stuttering and shameful frame rates it is nearly unwatchable, may as well stream it on a Kodi box and not pay towards it.

  • ahobbo1982 Andrew Hobson (@ahobbo1982) reported

    Anyone else having issues with @PrimeVideo or just me.

  • alan_j_clarke Alan Clarke (@alan_j_clarke) reported

    @PrimeVideo Emi Aluko. The worst pundit ever. I’ve literally watched football in a pub with drunks who have had better insights than her.

  • cyberbolt James Loach (@cyberbolt) reported

    Alan Shearer is truly one of the worst commentators I’ve ever heard. Whoever it was at @primevideosport @PrimeVideo that hired him should be fired. He’s spent 90 minutes spouting absolute drivel. Absolutely awful.

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