Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 8
Madrid, Comunidad de Madrid 6
Chennai, TN 6
Hyderabad, TG 6
Pune, MH 6
Seattle, WA 5
Mumbai, MH 4
Atlanta, GA 4
Melbourne, VIC 4
Houston, TX 3
Paris, Île-de-France 3
Saint Augustine, FL 3
Minneapolis, MN 3
Miami, FL 3
Valencia, Comunitat Valenciana 3
New Delhi, NCT 3
Vancouver, BC 3
Sydney, NSW 2
Asheville, NC 2
Birmingham, AL 2
Monterrey, NLE 2
Dewsbury, England 2
Phoenix, AZ 2
Long Beach, CA 2
Los Angeles, CA 2
Barcelona, Catalunya 2
Memphis, TN 2
Indianapolis, IN 2
Ashburn, VA 2
Roseville, CA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • theemarkmiller Marcus Miller (@theemarkmiller) reported

    @PrimeVideo All real, one of my favorite past times is to go on Amazon prime and watch trailers for awful movies.

  • blue2delta Tyler Hughes (@blue2delta) reported

    @CriticalRole @PrimeVideo Yeah. Never got anything to register for the pre-screening, despite multiple ignored emails to try to fix it. So guess there was no reason to even be a backer

  • leelakiranr bezawada babji (@leelakiranr) reported

    @PrimeVideoIN Worst in searching @PrimeVideo

  • komalmeena komal meena (@komalmeena) reported

    @PrimeVideo your app doesn’t work on wifi but works on lan connection on my LG C8

  • insurancegurl2 Tina (@insurancegurl2) reported

    @PrimeVideo @A24 this movie was filmed in my town. still havent seen it heard terrible reviews let's hop batman is better

  • carnage845 carnage845 (@carnage845) reported

    @PrimeVideo How I feel after a shift at work

  • Neffic3 Evgeny Filatov (@Neffic3) reported

    @PrimeVideo I apologize for what I wrote here.Our daughter Svetlana urgently needs heart surgery. We are missing 9 thousand dollars. I promise to return this money to you within a year. I'll pay you back every last cent. She really wants to live. I'm on my knees, I'm begging. #help

  • kverulars Larsiboioioi (@kverulars) reported

    @RoxyBlackMNFF @CriticalRole @PrimeVideo It won't kick you out, I restarted chrome because of some issues with the player, and came right back in, just have your code handy!

  • AtMeCEH Chad (@AtMeCEH) reported

    @PrimeVideo Can u borrow someone's login for that new LOTR series? 0% chance Amazon getting my $

  • rohitkoshie Rohit Koshie (@rohitkoshie) reported

    @PrimeVideoIN @PrimeVideo hey guys, have you forgotten? it's time you released Bosch Season 7 on the platform in India. Have been waiting patiently for months! Didn't want to use vpn and look for work arounds! #boschseason7 #boschseason7India

  • _AnujThakur Anuj Bhadouriya (@_AnujThakur) reported

    @PrimeVideo sir please help mera prime vedio nhi chal raha hai

  • 9thAvenue1 9thAvenue (@9thAvenue1) reported

    @Travis_in_Flint @PrimeVideo I like to hear both sides of an issue but I can’t handle her and the spin every time she opens her mouth!

  • Sweepth85156185 Sweep the Leg (@Sweepth85156185) reported

    @OctoberGirl1971 @PrimeVideo @PrimeVideo you have no problem with your above tweet and the accompanying responses and likes? Your lack of regard for antisemitism is surprising but now acknowledged.

  • kgraves Keith Graves (@kgraves) reported

    @_realoik @CriticalRole @PrimeVideo They never promised you would have free access to all the episodes. Update 23 was long after the funding was over. They are giving you free access to two episodes. If you backed the campaign thinking you would get free access to everything, forever, well that’s your problem.

  • natalieorama_ Natalie (@natalieorama_) reported

    Why is Amazon Prime Video so reluctant to improve their clunky interface? So ugly, hard to find anything, awful. @PrimeVideo

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