Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 13
Chicago, IL 11
Houston, TX 8
Portland, OR 8
San Jose, CA 8
Atlanta, GA 7
Los Angeles, CA 7
Minneapolis, MN 7
Orlando, FL 6
Seattle, WA 6
Ashburn, VA 6
New York City, NY 6
Denver, CO 6
Dallas, TX 5
Las Vegas, NV 5
Sydney, NSW 4
Omaha, NE 4
Miami, FL 4
Indianapolis, IN 4
Birmingham, AL 4
Columbus, OH 3
Austin, TX 3
Carlsbad, CA 3
Katy, TX 3
San Antonio, TX 3
Hyderabad, TG 3
St. Louis, MO 3
Milwaukee, WI 3
Kansas City, MO 3
Saint Paul, MN 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • NeilMcCann1 Neil McCann (@NeilMcCann1) reported

    @primevideosport @PrimeVideo getting error code 6085 can’t watch the football!

  • DanLikesMerch Dan (@DanLikesMerch) reported

    @PrimeVideo you literally have thousands of people messaging you about this error 6085! You can’t tell me not one member of your team aint seeing this? What do we do? I want to watch football if not refund us.

  • TheCrimsnFuckor Chris Hawker - BLM! (@TheCrimsnFuckor) reported

    @PrimeVideo @AmazonHelp I've tried using Prime Video on my PS4 and earlier today it was working but I've had two error codes and neither show up on the help section of the website, the current error code is 6085.

  • theClurichaun Patrick Smith 📺📖🎧📎 (@theClurichaun) reported

    @johnny_williams @PrimeVideo It's working on my phone and tablet, but I get the same error code if I try it on my Roku player.

  • AdamKnights04 Adam Knights (@AdamKnights04) reported

    @primevideouk @PrimeVideo @primevideosport having trouble accessing Amazon prime to watch the football error code 6085 any idea why ?!?!?!?

  • wojtachk Kamil Wojtach (@wojtachk) reported

    @HollyMansford @PrimeVideo It looks like their servers may be down.

  • baz_dale Baz Dale (@baz_dale) reported

    @PrimeVideo #PrimeVideo Error code when trying to access prime video to watch the football. Apparently this is widespread. Is someone on this & what’s the eta?

  • MissUNOwen1 Miss U N Owen (@MissUNOwen1) reported

    @PrimeVideo hello! Any idea what error code 6085 means on Amazon Prime? Just trying to watch the football.

  • onporter Oliver Porter (@onporter) reported

    @PrimeVideo @primevideosport not working on TV or Xbox app. When there is a Premier League football match on. And the quality on your web browser is awful. Joke. Stop showing football if you can’t do it properly. #cpfc #nufc

  • ThingsIveFound Alex (@ThingsIveFound) reported

    Thanks @PrimeVideo for failing to work when I want to watch the football. Well worth the money

  • jasonhume TheHumester (@jasonhume) reported

    @stevengoica83 @PrimeVideo Mines gone, error 6085 as has lots of fans in NE postcodes, they're ******* useless

  • IanBorrett ian (@IanBorrett) reported

    Seems like Amazon customer service is non-existent just at the time when everyone is getting the 6085 error message. You'd think they can afford someone to monitor their social media with the £billions tax they have avoided paying. @PrimeVideo @amazon @primevideosport

  • HollyMansford Holly-Anne (@HollyMansford) reported

    @PrimeVideo we are getting error code 6085 but there is no support online. Can you please advise how to fix this?

  • Smalley75 Dan Small (@Smalley75) reported

    @PrimeVideo 6085 error - what's occurring??

  • Wilson74150327 M.Wilson (@Wilson74150327) reported

    @AmazonHelp @primevideosport @PrimeVideo please read all your threads. Hundreds of your customers cannot watch the live football or other content on their TV right now. Error code 6085. Come on! Footie going to be over before we see anything 🙄🙄🙄

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