Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 13
Chicago, IL 11
Houston, TX 8
Portland, OR 8
San Jose, CA 8
Seattle, WA 7
Atlanta, GA 7
Los Angeles, CA 7
Minneapolis, MN 7
Orlando, FL 6
Ashburn, VA 6
New York City, NY 6
Denver, CO 6
Dallas, TX 5
Las Vegas, NV 5
Sydney, NSW 5
Birmingham, AL 5
Omaha, NE 4
Miami, FL 4
Indianapolis, IN 4
Columbus, OH 3
Austin, TX 3
Carlsbad, CA 3
Katy, TX 3
San Antonio, TX 3
Hyderabad, TG 3
St. Louis, MO 3
Milwaukee, WI 3
Kansas City, MO 3
Saint Paul, MN 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Iselley10 Isaac⚽ (@Iselley10) reported

    @Mark_Cozy @PrimeVideo @ManUtd Still is Michael Carrick atm. Needed to wait for Ragnick to get his work permit, came through earlier

  • Spareheadtwo Simon Parker (@Spareheadtwo) reported

    @PrimeVideo Thank **** there aren't many premier league games on this platform, the picture quality is appalling. Before you give it the big un about my WiFi connection or any of that ****, my box is hard wired & everything else streams perfectly, Disney+, Netflix, ITV Hub, etc.

  • WrestlingRhys97 Reece Dallison (@WrestlingRhys97) reported

    Honestly this is getting ridiculous now #primevideo @amazonprime. I watched the Merseyside Derby yesterday and it buffered throughout. I try to watch Tottenham vs Brentford at the moment & it's the same issue. I don't mind paying for the service but this is frustrating now.

  • richardjpurser Richard Purser (@richardjpurser) reported

    @PrimeVideo if you’re spending a lot of money on @premierleague you need to invest in some decent cameras. Leicester v Southampton was great but Everton v Liverpool and Man U v Arsenal abysmal quality

  • gigsy1974 gary brown (@gigsy1974) reported

    @PrimeVideo has got to be the worst streaming service ever

  • benhague7 Ben Hague (@benhague7) reported

    @KizzleKicks7 @PrimeVideo Well only a 20 second problem, definitely not a 5 😡 problem…

  • JaeDavies23 𝕁𝔸𝔼. (@JaeDavies23) reported

    @_Pealos @PrimeVideo I’ve seen a lot of people complaining about this, but I’ve had no issues whatsoever. 📺 #PrimeVideo

  • MrHeryHenry Hery-Christian Henry (@MrHeryHenry) reported

    @PrimeVideo please never show football again. Pixely **** quality ruining football for the fans #amazonprimefootball #AmazonPrimeVideo

  • TommyBjorkberg TommyB (@TommyBjorkberg) reported

    @PrimeVideo Awefull quality on the football can’t believe you charge for that quality !!

  • TEBickley Tony Bickley (@TEBickley) reported

    Missed the first half but just seen the Arsenal goal. Was a bit unfortunate but hope De Gea’s okay? I’m assuming he’s broken or torn something given the way he went down…oh hang on…he’s still playing? Pathetic to drop to floor like that. #MANARS #PrimeVideo

  • KizzleKicks7 Kieran Whitehead ⭐️⭐️ (@KizzleKicks7) reported

    @benhague7 @PrimeVideo I didn’t say there wouldn’t be a delay. I’m simply saying it’s a problem when live sport is broadcast on a streaming service.

  • chesterlad1975 Chesterlad (@chesterlad1975) reported from Newton-le-Willows, England

    @PrimeVideo Awful pictures of the United game

  • Citydadhusband citydadhusband (@Citydadhusband) reported

    Just when you think Thierry has the worst suit for TV ….. Mark Clattenburg tops it ! #PrimeVideo #ManUtd

  • terry132875328 @teltheyid75 (@terry132875328) reported

    @_Pealos @PrimeVideo No problem with mine been superb for me

  • SpursManDan Dan (@SpursManDan) reported

    @_Pealos @PrimeVideo I’ve never had a problem. Have you got decent broadband?

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