Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

Less
More

amazon-prime-instant-video Hero Image

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 8
Phoenix, AZ 7
Portland, OR 6
Chicago, IL 5
Atlanta, GA 5
Minneapolis, MN 5
London, England 4
Denver, CO 3
San Jose, CA 3
Omaha, NE 3
Orlando, FL 3
Miami, FL 3
Brisbane, QLD 3
Buena Park, CA 3
Ashburn, VA 3
Indianapolis, IN 2
Madison, WI 2
Hyderabad, TG 2
Napa, CA 2
Perth, WA 2
St. Louis, MO 2
Dallas, TX 2
Birmingham, AL 2
Vancouver, BC 2
Boise, ID 2
Seattle, WA 2
Rockledge, FL 2
Needham, MA 2
Columbus, OH 2
Houston, TX 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • StreamingThis StreamingThisWeekend (@StreamingThis) reported

    Amazon's Rings Of Power is streaming early, check your #PrimeVideo login

  • ryane836 Ryan Evans 🌵 (@ryane836) reported

    Amazon picked an awful time to drop Rings of Power. Put that in the summer and I’d be glued to the TV, but y’all had to put it into the TV schedule overload that is football season @PrimeVideo

  • muniz5150 El yeezus (@muniz5150) reported

    Dearest @PrimeVideo I’m trying to enjoy #TheRingsOfPower but the site crashed. Very disappointed. This issue should have been accounted for.

  • VenusOctober Donna Strange Love🪬🌻🏳️‍🌈 (@VenusOctober) reported

    With at least 1/10th of all the money in the world, you’d think @PrimeVideo would’ve thoroughly prepared their servers for the @LOTRonPrime bandwidth streaming assault by millions wanting to watch episodes as soon as available. I’ve been trying to see something for 2 hours. 😡😭

  • KrishmrW Cederberg (@KrishmrW) reported

    @PrimeVideo Thanks for instantly locking me out of my brand new account, charging me for the subscription, and then forcing me to sign in to my account in order to get in contact with support staff. Wonderful system, makes total sense to have it that way. 6/5 stars.

  • MasonMylesTM Mason_Myle5 (@MasonMylesTM) reported

    @DreamingInStarz @PrimeVideo Same here like WTF. Thought I was the only one with this issue until i saw this tweet

  • Elendiiiillll Pippin at the bottom of the well (@Elendiiiillll) reported

    @tolkienprof @LOTRonPrime @PrimeVideo I hope the check was nice. Seeing you fall was the worst part of this. Tolkien would be ashamed of you.

  • i_am_viron kalpesh (@i_am_viron) reported

    @DreamingInStarz @PrimeVideo Same problem.

  • Xclusion29 Doug S (@Xclusion29) reported

    @PrimeVideo you were 3 minutes late on airing #LordOfTheRings. Another broken promis by @amazon just like your 2 day shipping.

  • Chadbti Chad (@Chadbti) reported

    @DreamedOfMagic @PrimeVideo I'm getting the same error

  • EarendiInSpace Eärendil Was An Astronaut (@EarendiInSpace) reported

    @LOTRonPrime @PrimeVideo PROBLEM watching #TheRingsofPower. DEFINITELY your end, help!! When I reach the end of the opening credits (Ep 2), they rewind and play again. Skips back a lot. How do I stop my thumb from doing that? It looks the way music sounds. Ltrl&figr.

  • Mosersaurus444 Moser 🔜🤵‍♂️👰‍♀️💍🥂 (@Mosersaurus444) reported

    Damn @PrimeVideo for throwing all of the money and making a high-quality and beautiful show in @LOTRonPrime, while simultaneously screwing the pooch on @TheWheelOfTime.

  • lisanAlGaib149 Alexander English Jr (@lisanAlGaib149) reported

    @PrimeVideo The streaming is herky Jerky, pausing at times(audio continues) and dropping 5-10 seconds of footage at a time. Get your **** together. You provide web services to plenty of companies. How about fix your ****.

  • TypoToo Mason (@TypoToo) reported

    @PrimeVideo Really not good at all. Barely watchable. Terrible script and pacing. By the time you get to the big twisteroo ending it’s a total wfc

  • khop1987 Karen Hopkins (@khop1987) reported

    @PrimeVideo I’m not able to play rings of power episode 1- I think there’s an error in your end…

Map Check Current Status