Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 11
Los Angeles, CA 8
Atlanta, GA 8
Portland, OR 6
Orlando, FL 5
Minneapolis, MN 5
Chicago, IL 5
Houston, TX 5
Perth, WA 4
Omaha, NE 4
Miami, FL 4
Brisbane, QLD 4
Birmingham, AL 4
Denver, CO 4
Seattle, WA 4
Sydney, NSW 4
London, England 3
Kansas City, MO 3
Dallas, TX 3
Buena Park, CA 3
Ashburn, VA 3
New York City, NY 3
Napa, CA 2
St. Louis, MO 2
Queens, NY 2
Vancouver, BC 2
Boise, ID 2
Rockledge, FL 2
Needham, MA 2
Columbus, OH 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • SOSTV1878 School Of Science TV (@SOSTV1878) reported

    @PrimeVideo sort this dreadful streaming quality out!

  • HarryFan4Life_ Lins 🦋 (@HarryFan4Life_) reported

    Watching the Man utd Spurs match on #PrimeVideo picture is awful. Dark, fuzzy and keeps freezing 😠

  • JakeyBoi93_ JakeyBoi93 (@JakeyBoi93_) reported

    Amazon prime should sort their servers out before putting on football. The lag and then the picture going strange at random times and it was the same yesterday as well. Seems I’m not the only person having this problem either #PrimeVideo #AmazonPrime #football

  • Gray1370 Gray (@Gray1370) reported

    @jameswigmore @PrimeVideo Terrible we thought it was just us

  • shemag12 Sheila (@shemag12) reported

    @andie1105 @PrimeVideo Was fine last night, mines bloody awful 😖

  • lance_everett Lance Everett (@lance_everett) reported

    @PrimeVideo is a terrible live streaming service. Can’t even show replays in HD.

  • crd86 Simon Walker (@crd86) reported

    @Mikeyh63 @PrimeVideo I’m on 500mb and same been awful

  • gavindavies87 gavin davies (@gavindavies87) reported

    How are #PrimeVideo getting TV rights when it's an awful picture and constant buffering every time the games are shown

  • EvilAbsolute ¡Sigue adelante! (@EvilAbsolute) reported

    Gotta say the quality of the @PrimeVideo premier league games makes @SkySports looks like dated. Fair play.

  • A_L_P__ Aaron Perrin (@A_L_P__) reported

    Wtf is this lag / picture quality @PrimeVideo Whys it look like im playing fifa 98 on the n64 ??

  • lfc_mm79 Michael (@lfc_mm79) reported

    @PrimeVideo if this poor quality footage of the Premier games continue! I am gonna be forced to watch this on my amazon stick with another less than legal provider!

  • RosaCatherineK Rosa (@RosaCatherineK) reported

    @danwj7 @PrimeVideo Mines utter trash, buffering every 2 mins. It’s the same every time, I don’t understand how they’re even allowed to have any games when this has been an issue for years now.

  • TroyDenver Anakin (@TroyDenver) reported

    @PrimeVideo worst TV quality I’ve ever seen it’s like watching on Video 🥴🥴 #PremierLeague

  • Carmag12 Caroline ☘ (@Carmag12) reported

    @shemag12 @PrimeVideo Mine too! There was no problem with last night’s matches 🙄 #PrimeVideo

  • Mikeyh63 Mike Hemming (@Mikeyh63) reported

    Please Amazon @primevideo if you're going to stream the Premier League make sure your infrastructure can handle it. I'm watching on wired internet at 70mbs and the freezes, buffering and pixellation are awful. If you can't handle it leave it to sky and bt #amazonfootball #fpl

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