Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 13
Chicago, IL 11
Houston, TX 8
Portland, OR 8
San Jose, CA 8
Seattle, WA 7
Atlanta, GA 7
Los Angeles, CA 7
Minneapolis, MN 7
Orlando, FL 6
Ashburn, VA 6
New York City, NY 6
Denver, CO 6
Dallas, TX 5
Las Vegas, NV 5
Sydney, NSW 5
Birmingham, AL 5
Omaha, NE 4
Miami, FL 4
Indianapolis, IN 4
Columbus, OH 3
Austin, TX 3
Carlsbad, CA 3
Katy, TX 3
San Antonio, TX 3
Hyderabad, TG 3
St. Louis, MO 3
Milwaukee, WI 3
Kansas City, MO 3
Saint Paul, MN 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • poresmeri Pores/ManiacRR (@poresmeri) reported

    @Kevin_Series_X @FindtheWalker @PrimeVideo Is not a terrible compliment. Keanu Reeves was amazing on Johnny Mnemonic but the movie is garbage

  • CrunchyB1scuit thecrunchyb1scuit (@CrunchyB1scuit) reported

    @LOTRonPrime @PrimeVideo I watched the first episode and it was terrible. It’s pretty much just a girl power action drama. And Galadriel is pretty much Rey but in middle earth lol.

  • JerryLeeBowyer Jerry Bowyer (@JerryLeeBowyer) reported

    @LOTRonPrime @PrimeVideo I challenge you to continue to publish viewership, even if there is a drop-off. Initial viewers shows the success of Tokien's work; repeat viewers would show the success (or lack thereof) of what you did with Tolkien's work.

  • Joshmac32 Josh (@Joshmac32) reported

    @LOTRonPrime @PrimeVideo 6/10 so far. Visually stunning good acting amazing cgi. Strays to far from Tolkiens work and a little bit too "woke" but it's better than I expected it would be. Hopefully it continues to develop!

  • Defutura1 Astropaint (@Defutura1) reported

    @LOTRonPrime @PrimeVideo Worst show ever!

  • HockeyGuy_Chris ohh sideSHOW Bob (@HockeyGuy_Chris) reported

    @PrimeVideo I am having issues with Atmos for Rings of Power. I have an Apple 4k TV connected to a projector that displays 1080p as well as an Atmos capable receiver. My Apple TV set to deliver Atmos, but sound keeps defaulting to Multichannel PCM on my receiver. I cannot find any solutions

  • AngryStudentCA Unacceptable Angry Student (@AngryStudentCA) reported

    @KhaosByDesignUK @LOTRonPrime @PrimeVideo That's the point, though. That was the best part, less than a minute of stunning VFX overall. I don't blame this show's utter failure on the VFX team; they did an outstanding job. Too bad the characters have no soul and are boring with terrible dialogue.

  • WGhd76 WolfGHD76 (@WGhd76) reported

    @Heyy_Kenobi @LOTRonPrime @PrimeVideo The haarfoots are the worst…😒…they look like a *****, extreme diverse version of the hobbits. Wonder where „Nori“ got her strange makeup and wet gel look from ?

  • degisken1nick refah birisi şenyürek (@degisken1nick) reported

    @HutBaba @LOTRonPrime @PrimeVideo I've seen the both and didn't liked the script. I'm a big Tolkien nerd so anything on screen from his worlds gets my attention too. The problem is I don't think his work's represented well in this show and I see many people agree with me.

  • Rayinlarryville Ray M (@Rayinlarryville) reported

    @LOTRonPrime @PrimeVideo Awful

  • EthicalFitba Ethical Scottish Fitba (@EthicalFitba) reported

    @LOTRonPrime @PrimeVideo Very disappointed that the storyline has been completely broken apart and disrespected. There was no need for that.

  • jimsbox1 Jim (@jimsbox1) reported

    @Party2Win @LOTRonPrime @PrimeVideo Tolkien was a master linguist that took around 17 years to write lord of the rings. People are criticizing the writing, like they are expecting Tolkien level quality dialogue and that's just not realistic. I admit some plot devices could be better but I'm still loving the show.

  • MyMildaCZ Milan Scheuter (@MyMildaCZ) reported

    @AmazonStudios @PrimeVideo As much as the series is now being talked about, it will be forgotten just as quickly. If Amazon would rather spend the 1 billion on something that will help people than on this pointlessness :-)

  • crowsonofsoren Nick Sorensen (@crowsonofsoren) reported

    Perhaps some of the BILLION dollar budget could’ve gone to some actual college courses to study Mr. Tolkien’s work. Sorry, but you’re gonna have to take the “L” as everyone expected. @PrimeVideo

  • HamiltonRTE George Hamilton (@HamiltonRTE) reported

    Hey @PrimeVideo could you sort out the sync problem with the #USOpen please. The thwack and the grunt are way ahead of the vision. #Shapovalov #Rublev

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