Amazon Prime Instant Video Outage Map

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Amazon Video is an Internet video on demand service that is developed, owned and operated by It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Amazon Prime Instant Video Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 28
Seattle, WA 22
Barcelona, Catalunya 20
Berlin, Land Berlin 18
Madrid, Comunidad de Madrid 18
Hamburg, HH 15
Toronto, ON 15
Dallas, TX 14
Munich, Bavaria 13
Mexico City, CDMX 12
London, England 12
Austin, TX 11
Portland, OR 11
Los Angeles, CA 11
Minneapolis, MN 11
Philadelphia, PA 9
New York City, NY 9
Colorado Springs, CO 9
Lübeck, Schleswig-Holstein 8
Denver, CO 8
Nürnberg, Bavaria 8
Essen, NRW 8
Lyon, Auvergne-Rhône-Alpes 8
Houston, TX 8
Wuppertal, NRW 8
Sydney, NSW 7
Melbourne, VIC 7
Nantes, Pays de la Loire 7
Charlotte, NC 7
Mississauga, ON 7

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Amazon Prime Instant Video Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Amazon Prime Instant Video Issues Reports

Latest outage, problems and issue reports in social media:
  • My name is not Jeff (@BradKarg1) reported

    @AyyMillerTime Oh it’s shit and their algorithms are terrible but have you tried amazon prime video cause it’s a joke

  • Arcade Alchemist (@ArcadeAlchemist) reported

    @getongab can you guys fix the amazon video issues. i still need to use chrome for that.

  • DoratheExplora🎾❤ (@F1NBH) reported from Seighford, England

    @Nigel_The_Ram HELLO! Long time since we tweeted! Good to hear from you. I've got Amazon Prime Video so I've been watching loads of tennis. I went to Monte Carlo Masters in April for QF, SF, final. It was awful seeing Rafa play one of the worst clay matches ever against Fognini. So sad for him

  • Scratch. (@Scrxtchy) reported

    Streamers shouldn't have to be afraid that content on their platform should get them banned. I understand that video streams could be a lot more harder to police programatically (are quite error prone), but for images, banners, panels, there should be no excuse why Amazon can't

  • Alex Legge (@Man_Myth_Legge) reported

    @AmazonVideo hey paid for the full season of @MTVShotAtLove and it’s not being updated. Fix it please.

  • Charlie Calaveras (@CharlieAggro) reported

    @PHorseFeathers As for a camera, I don't know how new your phone is, but many have really good quality cameras on them, and you can find lenses and accessories on amazon to make it look more professional. As for editing, there's free programs like kdenlive for video and audacity for audio.

  • SavageJoyMarieMann🌹 (@SavageJoyMarie1) reported

    @EllenRipley92 @XoXo__Kellie Bernie has been saying it for years. Bernie has gotten Disney, Amazon, and Whole Foods to up their wages to $15.00 an hour. Since 2016 when he brought this issue to the mainstream, 6 states have adopted it. Pete has never said a damn thing about $15 until this video. Never.

  • Jason Charnick (@TheRealCharnick) reported

    @AmazonHelp Thanks for proving my point, bot. My issue is a technical video issue with delivery to Prime Video Direct. Nothing to do with Amazon retail customer service. I still love you guys though!

  • abril j. (@vbriljx) reported

    @AmazonHelp I can’t sign onto my amazon account and recently (on my bank statement) have seen that I got charged for a prime memebership and a prime video!! I am currently abroad and unable to make calls!! Please help

  • Trey Harris (@treyethan) reported

    @ernieJohnstn @PrimeVideo …it’d be awful nice to just be able to pause and hit a button to hide the UI like you can on the other apps or on TiVo. (My TiVos actually allow that with Amazon Prime, but they’re so old that using them for streaming video is painful—and they don’t do 4K.) 3/3

  • anna (@mwritten88) reported

    a small step we can take towards world peace: agreeing that amazon prime video is the the worst of the global streaming service options

  • celeaner as job (@housekeeping254) reported

    had an awful day... took my 17 year old son to the kid's playground and he betrayed me in front of all the mothers... saying hes too old... it's all about fortnite and amazon video these days....

  • Udit Hotchandani (@udit_h) reported

    @hotstartweets @hotstar_helps I am unable to play MasterChef Australia S11 E15 on Amazon Fire TV Stick. Every other video can be played but this one. Whenever you hit play it says "Something went wrong, Please try after sometime". Please fix it ASAP

  • Joe Kennison (@Joekennison) reported from Southend-on-Sea, England

    @Ameth7st @NetflixUK Download the prime video app login with your amazon details

  • Rishika Mihani (@riishikamihani) reported

    @AmazonHelp Tried everything nothing works... Highly disappointed... Never faced such issues with Google chromecast in years... If u had the chromecast option for amazon prime video wouldn't have bought the fire stick...

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