Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 12
Chicago, IL 10
Minneapolis, MN 9
Houston, TX 8
Portland, OR 8
San Jose, CA 8
Ashburn, VA 7
New York City, NY 7
Denver, CO 7
Atlanta, GA 7
Indianapolis, IN 6
Birmingham, AL 6
Seattle, WA 6
Los Angeles, CA 5
Sydney, NSW 5
Omaha, NE 4
Miami, FL 4
Milwaukee, WI 4
Las Vegas, NV 4
Dallas, TX 4
Orlando, FL 4
Carlsbad, CA 3
Katy, TX 3
San Antonio, TX 3
Hyderabad, TG 3
St. Louis, MO 3
Paris, Île-de-France 3
Kansas City, MO 3
Saint Paul, MN 3
Mumbai, MH 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • luann_hat CJC (@luann_hat) reported

    @savinifan @PrimeVideo I thought I was the only one experiencing this problem.

  • maxmagnus11 MaxMagnus (@maxmagnus11) reported

    @Erendis_ @MeanMachineOn4 @PrimeVideo No better way to honour him then with adaptation that has nothing to do with his work...yeah, right

  • dirtyoldashaman 7th Seal (@dirtyoldashaman) reported

    @MirORich78 @PrimeVideo The cast also didn’t go around talking all about how important they are to inclusion and diversity. Instead they talked about how they tried to do justice to Tolkiens work. They made mistakes, but the motivations a diametrically different. That’s the crux of my disappointment.

  • AprilLigeia April🌈Ligeia (@AprilLigeia) reported

    @PrimeVideo @TopGunMovie Terrible picture.

  • Amy_Liz_TG Amy (@Amy_Liz_TG) reported

    @HansSling63 @NFLonPrime @PrimeVideo I kneel too to help bring light to the injustice against minorities. We are NOT disrespecting the flag, jackass!

  • letmeadoreutpwk justletmeadoreyou (@letmeadoreutpwk) reported

    Day Seven of tweeting @PrimeVideo @PrimeVideoCA and shamelessly @robbierogers to politely beg for #TIFF22 My Policeman premiere tickets. Sadly yesterday I got busy at work & I couldn't continue my reread but I'm hoping I can get a little further before the Instagram Live!

  • LeightTweets Todd Leight (@LeightTweets) reported

    @NFLonPrime @PrimeVideo I tried to watch last night but got an error code. Hopefully you get it figured out before the regular season.

  • essence_seer t01va ☮️🕊 (@essence_seer) reported

    bruh the texans game stream SUCKS *** I knew sports fans were pissed off about the blackout streamers caused but holy **** this quality is pure **** @PrimeVideo

  • TheCaseyOBryan Casey O'Bryan (@TheCaseyOBryan) reported

    @PrimeVideo apparently you all updated the UI. And you ****** it up. Where is the “recently viewed” section? I don’t give af about sports all and all the other **** you’re trying to feed me. I really just want to watch the shows I’ve been watching. Fix your ****.

  • cuhyaeuhl L CUHYAEUHL BUHRUHD CIBIN ABDULLAHS R₩UHS COWWUL L (@cuhyaeuhl) reported

    @AmazonStudios @PrimeVideo @TheSlyStallone After Rambo? Payback. Did someone lose the schedule? It's been a while since he had a yob for reading work.

  • HeyDivaD Hey, DivaD (@HeyDivaD) reported

    @PrimeVideo Where is all of our content? Please fix what has to be an oversight in the new design. You just take away all of the hours of curated watch lists of customers? Loyal and PAYING ones that continue to return? Poof-- its gone?!?!?Thats....ridiculous.

  • AussieDFENS Australian Nationalist 🦘 (@AussieDFENS) reported

    @lotrjbstst1933 @PrimeVideo Evidently you didn't have a problem with the all White cast as per reflection the source material, so why did Amazon have to do this?

  • jen_rose42 Jennifer (@jen_rose42) reported

    The new A League of Their Own series on @PrimeVideo makes a lot of baffling choices, but the worst of them has got to be the offensively stereotypical neurotic Jewish character. Not cool, guys.

  • MomMalinois Malinois_Mom (@MomMalinois) reported

    Why does having a VPN on keep apps like @PrimeVideo from working? You can’t be secure and watch videos at the same time? I guess I don’t know enough about how VPN’s work.

  • nvrnvr14 nvrnvr (@nvrnvr14) reported

    @NFLonPrime @PrimeVideo This was awful last night. Paying $$ for a streaming service to watch a bunch of ads will make people hate @PrimeVideo

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