Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 6
Seattle, WA 4
New York City, NY 4
Los Angeles, CA 4
Toronto, ON 3
Bengaluru, KA 3
Houston, TX 3
Preston, England 3
Oklahoma City, OK 3
Dallas, TX 3
Portland, OR 3
Phoenix, AZ 3
Chicago, IL 3
Orlando, FL 3
Delhi, NCT 3
Manchester, England 2
Waterford, MI 2
Salt Lake City, UT 2
Hackney, England 2
Corona, CA 2
Markham, ON 2
Mountain View, CA 2
Las Vegas, NV 2
San Francisco, CA 2
Victoria, BC 2
Adelaide, SA 2
Cypress, TX 2
Roanoke, VA 2
Charlotte, NC 2
Brookfield, WI 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • smukherjee00 Samadrita Mukhopadhyay (@smukherjee00) reported

    @realmecareIN @amazonIN @PrimeVideo I am facing green screen tint and glitches in My Realme X7 Pro while playing any video on the Amazon Prime Video App. Are you going to fix this or not?

  • colinbwhite Colin (@colinbwhite) reported

    @LowfDog @PrimeVideo I’m having an issue with this too (and I haven’t been as hard on the show/book changes as other readers have I think)

  • SkWhether notmytimeline (@SkWhether) reported

    @PrimeVideo Gonna be honest, the glaring continuity errors in the opening scenes set up a sort of Xena-feel the visuals continued to paint. I couldn't take the meek translation of this world. Stopped after an episode.

  • Xhosa73025022 Mumbling Mannequin 🌊🥀 (@Xhosa73025022) reported

    @PrimeVideo Problem wth screen adaptations of books or video games wth rabid fanBOY base is that opinions are like arseholes - everyone has one. Whether it's Harry Potter series, Trilogy of the Ring, etc, there's always the bsmt keyboard critics in pajamas parsing thru every line of script!

  • WarriorDanYT WarriorDan (@WarriorDanYT) reported

    @PrimeVideo Torn between Spider-Man 3 and Far From Home imo. Yeah, I know Venom was a waste in SM3, as was Gwen Stacy, and the editing needed some work, but it did a fantastic job delivering a somewhat deep, emotional story that mostly worked as both a solo film, and the end of a trilogy.

  • JakeRxllins 𝒥𝒶𝓀𝑒 (@JakeRxllins) reported

    @FletchersSon @RLMars1 @PrimeVideo TASM 2 wasn't even that bad it just had the spider man 3 problem

  • SpiderDaFighter Future’s Words // #BlackLivesMatter (@SpiderDaFighter) reported

    @PrimeVideo Nah I’d rather not appreciate the worst Spider-Man

  • rahul22413084 rahul (@rahul22413084) reported

    @PrimeVideo T-7 ) 403-6843170-9802710 Received damaged product and custmr care not ready to help even after many calls and emails. Still left with damaged product and waste of my money.custmr care said raise query in Social Media since my case is handled by SM team.Atleast reply 😴

  • BIGLILL64 Leland Salazar (@BIGLILL64) reported

    @resisterunited @RobBradford17 @PrimeVideo Wait, Perrin is married?!... I haven't seen the show yet.... but I've read the books.... how the hell is that going to work later?

  • rahul22413084 rahul (@rahul22413084) reported

    @PrimeVideo T-8 ) 403-6843170-9802710 Received damaged product and custmr care not ready to help even after many calls and emails. Still left with damaged product and waste of my money.custmr care said raise query in Social Media since my case is handled by SM team.Atleast reply

  • jak_ie Jackie Coade #WashYourHands #KeepASafeDistance (@jak_ie) reported

    @Den1Fen @netflix @PrimeVideo I can’t do shows like that…awful.

  • w5CICaQ9cP4s4rT Светлана (@w5CICaQ9cP4s4rT) reported

    @dragonmount @TheWheelOfTime @PrimeVideo Disgusting work on the plot and dialogues. They don't even speak like in a book. They look like Americans in medieval costumes.

  • realDAN_VAN ~~DAN VAN~~ (@realDAN_VAN) reported

    @PrimeVideo your Apple TV APP has an issue. When I’m watching a series and it goes to the next episode there’s no video and only audio. Happens almost every episode. I have to hit the back button, find the episode and restart it.

  • vinnycthatwhoib VinnyCThatWhoIBe (@vinnycthatwhoib) reported

    Further testing yields the same results with other streaming devices. The 1080p stream however, does NOT suffer from this. Is this a problem with the HDR implementation or 4k itself? @PrimeVideo are you paying attention? Look at this post, look at reddit. This is a problem.

  • ruckerron42 Ron Rucker (@ruckerron42) reported

    @PrimeVideo "You can't fix Stupid"

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