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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mexico City, CDMX 1
Fort Collins, CO 1
Dallas, TX 5
Pearl River, NY 1
Orlando, FL 6
Rossland, BC 1
Swanscombe, England 1
Brandon, MS 1
Kėdainiai, Kaunas 1
Slough, England 2
Melbourne, VIC 3
Incline Village, NV 1
Philadelphia, PA 2
San Jose, CA 4
Memphis, TN 1
Plainview, AR 1
Lakewood, NJ 1
Washington, D.C., DC 2
Houston, TX 2
Sherwood, OR 1
Township of Evan, KS 9
Sacramento, CA 2
Kokomo, IN 1
Ellicott City, MD 1
Minneapolis, MN 4
Edinburgh, Scotland 2
Kingston, PA 1
Berlin, Berlin 1
League City, TX 2
Gallatin, TN 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • EpouseMoiPitier
    LA GLOIRE NUMIDE 🇩🇿 (@EpouseMoiPitier) reported

    @PrimeVideo This season is so borring. And bad animation. Worst season.

  • FeralGenXr
    GenXr (@FeralGenXr) reported

    @PaulyShore @Tubi @PrimeVideo How was tucci to work with? He looks like he would be a nightmare to work with like a tight *** but it’s probably the opposite lol

  • Mike87549718
    Mike (@Mike87549718) reported

    @NBAonPrime @PrimeVideo Terrible picture quality blurry. Can’t even watch it!

  • FruitPop223716
    FruitPop (@FruitPop223716) reported

    @PrimeVideo First time ive seen a REAL ad on this app. Im not joking, every other ad has been some self help Christian indoctrination guru **** or crypto scams read over by a **** *** ai voice. Why ******** did you pay for an ad slot on this bro? @primevideo

  • CWHager
    Collin Hager (@CWHager) reported

    Who is this idiot calling the @celtics game on @PrimeVideo? He’s awful

  • CrossingofBlood
    Vader (@CrossingofBlood) reported

    Huge L for @PrimeVideo for not allowing their mobile app to download movies without WiFi. Netflix, HBO, etc. all do it with no problem. The point of downloading stuff is to be on the go… #kindofawaste #disappointing

  • harvickgirl_4
    betty jo (@harvickgirl_4) reported

    Trying to watch @NBA on @PrimeVideo is the worst playoff games I ever watched on my TV..just buffering & sound going off .. horrible playoffs on @PrimeVideo

  • ACK2069
    Ernest of Borgnine (@ACK2069) reported

    @PrimeVideo Thank God it's over. The last season was terrible woke nonsense.

  • Dearer181Deepak
    deepak parmar (@Dearer181Deepak) reported

    @Nupurkunia @PrimeVideo @hdfcsec Clear app cache, it will work

  • sathuashrith
    Ashrith Sathu (@sathuashrith) reported

    @uwukko primevideo doesn't work on helium in india ( it says chromium version not supported ) Iam on latest version btw..

  • RetroGameGeeks
    Retro Game Geeks (@RetroGameGeeks) reported

    @amazon @PrimeVideo You have failed to send me a replacement item and are refusing to help refund the faulty item. I am about to contact the police and my bank to report theft and fraud. I suggest someone from the UK contact me before I start legal action against you. @AmazonHelp

  • Turtleshrugged
    Turtleshrugged (@Turtleshrugged) reported

    It's 2026 and @PrimeVideo still has the worst UI I have ever seen.

  • jay_dubs92
    james (@jay_dubs92) reported

    this is hands down the worst national broadcast ive ever listened to. @PrimeVideo can never hire these two **** heads again.

  • SantiMessi01
    SantiMessi10 (@SantiMessi01) reported

    @Yankees @PrimeVideo @SportsonPrime If Cam Schlittler is playing Imma crash out

  • MattCostigan
    Matt Costigan (@MattCostigan) reported

    These @NBAonPrime I know it’s got awful… They don’t know what they’re talking about half the time. #NBAPlayoffs @PrimeVideo #Celtics #Sixers

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