Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Seattle, WA 8
Chicago, IL 8
Houston, TX 7
San Jose, CA 7
Phoenix, AZ 6
Portland, OR 6
Minneapolis, MN 6
Atlanta, GA 6
Denver, CO 5
Dallas, TX 5
Birmingham, AL 5
Indianapolis, IN 5
Ashburn, VA 5
Bengaluru, KA 5
Orlando, FL 4
San Antonio, TX 4
Wake Forest, NC 4
Salt Lake City, UT 4
Los Angeles, CA 4
Vancouver, BC 4
New York City, NY 4
Las Vegas, NV 4
Miami, FL 3
Queens, NY 3
Mumbai, MH 3
Fort Worth, TX 3
Clinton Corners, NY 3
San Diego, CA 3
Tampa, FL 3
Frederick, MD 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • NinaLuna1126 NinaLuna🐝🎶🐾💫🏴󠁧󠁢󠁳󠁣󠁴󠁿🍸 (@NinaLuna1126) reported

    @JenBennsJourney @PrimeVideo I have so much of the stuff.....like 50 pairs of leggings at least and tons of dresses. We all wore it at work back in mid 2000's. 3 ppl sold it and so we bought all the time. I need to go watch

  • GALACTICARI brandon (@GALACTICARI) reported

    @DiscussingFilm this looks TERRIBLE.. and that text with the clown emoji made these seem comedic. y’all should have taken notes from pretty little liars when A started using emojis.. @PrimeVideo

  • ManfrediJohnson Manfredi Johnson (@ManfrediJohnson) reported

    @PrimeVideo NGL, #TheVoyeurs was actually pretty decent. I don't get the really negative reviews. Flawed yes, but the ending was worth the wait. @sydney_sweeney does have a hella range. Had no idea who she was before this. I'll be looking up her other work.

  • JordanBitterman Jordan Bitterman (@JordanBitterman) reported

    @jason_acker @PrimeVideo @amazon Agreed. To be fair, most of them need some help. Will be interesting to see what UI progress looks like over the next 5 years.

  • YOMuchachoBRO_ D.E.O.N (@YOMuchachoBRO_) reported

    I was watching The Mummy Returns last night. Didn’t get to finish the movie because it was late. Got back on prime after work to finish my movie..now it’s for rent for $3.99 @PrimeVideo y’all wrong for that Fr fr 😒😒

  • VishalRajput_0 Vishal Rajput (@VishalRajput_0) reported

    While watching downloaded video on amazon prime whenever i attend a call that video again goes on downloading mode. Why i am facing this problem. @PrimeVideo please provide me a solution asap. I am frustrated now

  • imjustsaying_00 Snl (@imjustsaying_00) reported

    @markkrick @PrimeVideo William was only born with one eye earning him the nickname “One-Eyed *****”. He wore an eyepatch to cover it up. But if rather have your mind in the gutter help yourself.

  • ChthangBafferut Silence neither (@ChthangBafferut) reported

    @PrimeVideo At least on the cruise I'd have something to do. Your service is still having tons of issues freezing up and not loading properly. This issue is across platforms (ps4, ps5, laptop) and only occur with your service (hulu, netflix, Disney+, crunchyroll all work no problems). Fix it

  • nikkicould15 Nikki ✌🏼 (@nikkicould15) reported

    Has anyone watched the #LuLaRich documentary on @PrimeVideo It’s so good and crazy how these MLM companies work. The amount of money at the top is insane!

  • KendrickHaskins Kendrick HaskinsWave (@KendrickHaskins) reported

    @RachaelSousaMSW @hulu_support @PrimeVideo Having the same issue. Started with episode 4. Did it again on episode 5.

  • dodos51 HOMER Jones 🏡🏡🏡 (@dodos51) reported

    @PrimeVideo hey what’s up? Is there a reason your app doesn’t work on Roku? Are you losing it like @YouTubeTV?

  • habibkun6 habib kun (@habibkun6) reported

    @PrimeVideo @barelykind one of the worst movies i have ever seen

  • ElectMarkTofano Mark Tofano (@ElectMarkTofano) reported

    @AdrianGarson1 @PrimeVideo Was this a real story ? When I first saw the trailer for it I thought it was a fictitious piece of work…a “mockumentory”.

  • 3Cboymom E (@3Cboymom) reported

    Watching #LulaRich on @PrimeVideo. I feel badly for the women taken advantage of, but every single one says the same thing. I want to work part-time for full-time pay. That is the 🚨 that this is a scam.

  • tetrimbath Tom Trimbath (@tetrimbath) reported

    My @Roku won't play @YouTube or @PrimeVideo. (There's a sentence that couldn't exist 20 years ago and that would take a lot of explaining.) Anyone else having that problem?

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