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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Martinsville, IN 2
Dallas, TX 4
Township of Evan, KS 15
San Antonio, TX 2
Quito, Pichincha 2
Los Angeles, CA 3
Aiken, SC 1
Surrey, BC 1
Ashley, IL 2
Seattle, WA 10
Omaha, NE 1
Cancún, ROO 1
Manlius, NY 1
Machias, ME 1
Manatee County, FL 1
Las Vegas, NV 3
Southlake, TX 1
Tehachapi, CA 1
Perth, WA 3
Alabaster, AL 1
Winter Garden, FL 1
Chicago, IL 7
The Villages, FL 2
Pittsford, NY 1
Roanoke, VA 1
Temple, TX 1
Rockville, MD 1
Lansing, MI 1
Thomaston, GA 1
Montclair, NJ 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • doubtKPH
    Kevin Hu❌e (@doubtKPH) reported

    @PrimeVideo this announcing and camera for Cavs/Pistons is horrible! Camera quality fluctuates every other possession and the announcers are clearly biased!

  • afxtwn
    That One Guy (@afxtwn) reported

    @PrimeVideo I'm not sure who this is, but the center bit of her dress looks like it's barely hiding a Burt Reynolds quality boscage of chest hair.

  • Brandonredwave
    Brandon (@Brandonredwave) reported

    @PrimeVideo Can you please have your prime video sports casters not suck so bad they’re so one-sided. It’s unbelievable worst announcers ever.

  • PolifkaPatch
    Sam Polifka (@PolifkaPatch) reported

    Do these games on #primevideo look terrible and lo-res to anyone else? Commercials all look crisp as hell but the game looks like I’m watching on a TV in 1997

  • Cooop_DeJean
    Super Bowl Champs 🦅 (@Cooop_DeJean) reported

    @PrimeVideo Why is my screen black for the Spurs vs Timberwolves ???! Fix your ****

  • HomerJBlutarsky
    Blutarsky (@HomerJBlutarsky) reported

    The sound for the @ACMawards on @PrimeVideo is awful. You can hardly hear the music with the vocal tracks. Why do streaming events on Amazon always suck? The production quality is trash.

  • geodeck4
    Geodeck4 (@geodeck4) reported

    @KenJoseph66 @PrimeVideo I stand corrected: the last couple episodes of season 5 is worse than anything in season 4 or before it. Jesus christ. what a terrible ending.

  • TheClinophile25
    The Sunny Side of the Life✊🏾💪🏾 💅🏾 (@TheClinophile25) reported

    @AmazonHelp @PrimeVideo @NBA Nothing worked and the game is basically over. I don't have time to sit on a phone call. I have work in the morning. Thanks for ruining my Sunday night. I got prime for my dad to pass time at his treatments but it's not worth the money and I'll cancel.

  • CostasUnique
    Costas (@CostasUnique) reported

    Maybe it’s going to work well for @PrimeVideo

  • BLOOP63937129
    VILE (@BLOOP63937129) reported

    @TheMasterOfLuck @PrimeVideo This is an absolutely retarded take. The problem with The Boys isn't the production budget, it's the writing.

  • davidblendwell
    David Blendwell (@davidblendwell) reported

    @DetroitPistons @PrimeVideo @WWJ950 Please humble yourself and go to work

  • CineMattSWE
    CineMatt (@CineMattSWE) reported

    @JackRyanPV @PrimeVideo Weak script. Amazon needs to up the quality control.

  • GaryBurford12
    Gary Burford (@GaryBurford12) reported

    @ACMawards @PrimeVideo Not great…the audio quality is horrible….every song is poorly mixed for the TV broadcast!

  • CharlesTho90412
    Charles Thomas (@CharlesTho90412) reported

    @NBAonPrime @PrimeVideo This is the worst quality picture. I think I’ve ever seen on prime get your **** together.

  • Heyg007
    . (@Heyg007) reported

    Ain't NO WAY I just got off work at Amazon and Amazon prime isn't allowing me to watch The Boys... 'We're experiencing a problem' COME ONNNN @PrimeVideo

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