Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 11
Portland, OR 8
Atlanta, GA 7
Los Angeles, CA 7
Orlando, FL 7
Seattle, WA 6
Omaha, NE 5
Minneapolis, MN 5
Chicago, IL 5
Houston, TX 5
Perth, WA 4
Miami, FL 4
Brisbane, QLD 4
Dallas, TX 4
Birmingham, AL 4
Denver, CO 4
Sydney, NSW 4
Ashburn, VA 4
London, England 3
Kansas City, MO 3
Queens, NY 3
Buena Park, CA 3
Columbus, OH 3
Austin, TX 3
New York City, NY 3
San Jose, CA 3
Napa, CA 2
Tallahassee, FL 2
San Diego, CA 2
St. Louis, MO 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • bankrolljayl JL (@bankrolljayl) reported

    Yoo @PrimeVideo this quality ain’t hittin tonight for TNF fix it

  • TheBryanBaer Bryan (@TheBryanBaer) reported

    @SamHouseholder @PrimeVideo I haven’t had any connection issues. But the quality of this broadcast is CFL level.

  • drumdork1952 Dewey Wise (@drumdork1952) reported

    @PrimeVideo need to stream that TNF better ! It’s awful on delay blue circle tonight !

  • bofayungsavage Beau Fadeesnuts (@bofayungsavage) reported

    Fix your dogshit app so I can watch your dogshit game @PrimeVideo

  • haskell420 Edward Herrel (@haskell420) reported

    OK Twitter, need your help! Which horror show do I watch? #HalloweenEnds is now on @Peacock Over on @PrimeVideo is the start of NFL week 6: Chicago vs Washington Start w the game, then watch Halloween Ends? Or watch that & skip the game?

  • windycityclutch Clutch (@windycityclutch) reported

    @PrimeVideo audio is so bad. You can barely hear the crowd. 6 weeks into the season and it’s still this bad. Use that bezo money and fix it already. #DaBears

  • AxtionMikeb Mike Brittain💎🚀🌙 (@AxtionMikeb) reported

    @PrimeVideo sucks. The quality is ****. I can’t believe people pay for this ****. #wasteofmoney

  • AreJay1976 Ron Jersey (@AreJay1976) reported

    @PrimeVideo @SoldierField Fix the problem AP

  • tiptoejoe33 Joe Schneider (@tiptoejoe33) reported

    Bears helmets look pretty awesome tonight ngl. Other than that Amazon Prime is *** for watching TNF. Bad enough I gotta pay for this but this game lagging worse than Call of Duty servers @PrimeVideo I want a refund. Make TNF free, u don’t need the money Jeff Bezos

  • upulie STEMLORD (@upulie) reported

    I think it’s really awful that the season finale of #RingsOfPower is screening everywhere else but in Australia we have to wait until 2pm @PrimeVideo

  • calizephyr calizephyr (@calizephyr) reported

    @NFLonPrime @PrimeVideo @EricClapton Fix the stream.

  • MsAJF Always dreamin’ … (@MsAJF) reported

    @Lew_Jetton @NFL @PrimeVideo It released an update earlier today so that might be the problem

  • thismyburner10 burnerszn Ω 1027 Ω (@thismyburner10) reported

    @Xfinity @PrimeVideo weekly reminder that the #ThursdayNightFootball stream through Xfinity is terrible. Pauses every couple minutes to buffer

  • heelsandsox B Whyte (@heelsandsox) reported

    So far my first Thursday night football game on @PrimeVideo and the quality of video and buffering is very difficult to deal with. Could be my internet provider, but expect better and can’t believe I would say missing it on @DIRECTV

  • AirRaid07 Celebration DJ (@AirRaid07) reported

    Hey @NFL #tnf on @PrimeVideo has been an utter disaster. Many (most) sports bars are clueless. No idea that you have to STREAM THE GAME! Left and went home and the Xbox/X app sound still not working. Making it hard on the stupid people all in name of money.

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