Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Madrid, Comunidad de Madrid 7
Bengaluru, KA 7
Pune, MH 7
Chennai, TN 6
Hyderabad, TG 6
Melbourne, VIC 4
Atlanta, GA 3
Los Angeles, CA 3
Miami, FL 3
Seattle, WA 3
Valencia, Comunitat Valenciana 3
New Delhi, NCT 3
Vancouver, BC 3
San Jose, CA 3
Sarasota, FL 3
Chicago, IL 2
Bordeaux, Nouvelle-Aquitaine 2
Lansdale, PA 2
Calgary, AB 2
Oakland, CA 2
Oxford, England 2
Riverside, CA 2
Delhi, NCT 2
Portland, OR 2
Pueblo, CO 2
Pleasant Hill, CA 2
Las Vegas, NV 2
Minneapolis, MN 2
Kolkata, WB 2
Coimbatore, TN 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • 0marTAZI Omar Tazi (@0marTAZI) reported

    @PrimeVideo Fix your forward ⏩ feature on TV to make it smoother. It's unnecessarily slow and overcomplicated in comparison to your competitor's.

  • ScottBrick Scott Brick (@ScottBrick) reported

    I love me some #NFL football, and I’ve been a devoted viewer of Thursday Night Football for a decade, but #TNFonPrime makes me HATE watching football. FIX THE APP or lose fans forever @PrimeVideo. Unacceptable.

  • Sasstastic2 Sasstastic (@Sasstastic2) reported

    @AnnelizabethNYC @PrimeVideo @JackRyanPV That first episode was awful. I'm not even sure I want to continue.

  • AdamN0_L Adam Noel (@AdamN0_L) reported

    @PrimeVideo Rings of Power was pretty good, unlike like that terrible LOTR knock-off you made.

  • Nancyla11957564 Nancy lane (@Nancyla11957564) reported

    @PrimeVideo Zzzzzzzzzzz…..a good show to help you fall asleep

  • DYoung2177 D Young (@DYoung2177) reported

    @ThePeripheralPV @PrimeVideo Why does it constantly glitch? Tried streaming and downloaded. Both are glitch af.

  • MonstrousRegmnt Monstrous Regiment (@MonstrousRegmnt) reported

    @PrimeVideo Can’t say this season was good. Preposterous plot. Terrible acting by JK who had few lines, but we still noticed. Using M.Kelly to contrast with JK makes JK look gigantic but also terrible as an actor. Poor production throughout. Just a long ad for defense contractors. 👎🏽👎🏽

  • OneNonsensical Gryffon Thorne III (@OneNonsensical) reported

    @PrimeVideo First season was the best. Season 2 was a let down after season 1, season 3 is just girl oss that doesn't deserve respect and the incell that can't help but let her abuse him. She was the one all along that made sure that the agency doubted him, she gave the burn order. Stinker

  • dwa_blink Tœkyo ⁴ (@dwa_blink) reported

    @PrimeVideo Warrior Nun !! I was the happiest with the season 2 and then @Netflix cancelled it was really awful 😪😪 Please save it !! #SaveWarriorNun

  • MikkyWisperz Wisp (@MikkyWisperz) reported

    Sometimes @PrimeVideo subtitles work, and sometimes they doesn’t. This needs to be sorted.

  • LufcKeith2 LufcKeith (@LufcKeith2) reported

    @Geordie_JasonV @PrimeVideo Don't have a problem with Shearer but there should have been an ex Leeds player for balance.

  • TheRealCheechee Christina (@TheRealCheechee) reported

    @PrimeVideo Warrior Nun for me. I had the worst year, being rejected by my parents and all, and that show is the only thing that keeps me going #SaveWarriorNun #WarriorNun

  • baytobreaker79 City Softball 1972 (@baytobreaker79) reported

    @PrimeVideo look, Jack Ryan is not working on my TV. Have rebooted, Apple TV Device, my modem, my router and my TV! I deleted and readded the Amazon app and still, it starts and then goes to a looping white circle and then to all black. WTH?

  • luigifreak Glenn Allsop (@luigifreak) reported

    @DavidEllis @PrimeVideo I'm not sure if it's the Xbox prime app but the subtitle options are awful, there's no option for subtitles for just the non-English parts. It's either subtitles for everything or nothing. That's why I gave up on it.

  • styles_mitchell Mitchell Styles (@styles_mitchell) reported

    @PrimeVideo The video quality of your football broadcasts sucks goat ***. 🐐

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