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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 8
Seattle, WA 10
Columbia, MO 2
New York City, NY 2
Menomonee Falls, WI 1
Grand Junction, CO 1
Reynosa, TAM 1
Villeneuve-Saint-Georges, Île-de-France 1
Chattanooga, TN 1
Cholet, Pays de la Loire 1
Haddington, Scotland 1
Sydney, NSW 9
Bellevue, WA 1
Middletown, DE 2
Winter Springs, FL 1
Barnet, England 1
Sun City West, AZ 1
Cape Girardeau, MO 1
Township of Evan, KS 17
Reno, NV 1
Minneapolis, MN 5
Monticello, IL 1
Colchester, England 1
York, England 2
Staten Island, NY 1
Cloquet, MN 1
Zaragoza, Aragon 1
Monthermé, ACAL 1
Brisbane, QLD 1
Oceana, WV 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • JustinPone
    Justin Pone (@JustinPone) reported

    @PrimeVideo #savestargate !!!!!!!! Its the minimum amount of work you could do

  • lisa_upperman
    Lisa Upperman (@lisa_upperman) reported

    @bobpockrass Sound mix on the @PrimeVideo broadcast is not working.

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @PrimeVideo Continue your Stargate plans please. Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Why do you think doin the same will work for you? #SaveStargate

  • kosmidis_21
    Αλέξανδρος (@kosmidis_21) reported

    @goodfishtwofish @MJInnocentUK @PrimeVideo YouTube compresses quality which I don't like 😥

  • memyselfandmaga
    Nicholas Radoszewski 🍊 (@memyselfandmaga) reported

    @PrimeVideo I dont get it. Just like I dont get Canceling Stargate made by Stargate writers. In the midst of terrible tv/movies that are trashing current "cinematic universes," why are you continuing the failure trend, instead of doing something awesome? #SaveStargate

  • Jennifer_uga00
    Jennifer (@Jennifer_uga00) reported

    @terryrk85 @RomeovilleKid @PrimeVideo should be ashamed. The announcers were terrible to CC the entire time. I turned the game off.

  • penheadlary
    pen ➐ (@penheadlary) reported

    @PrimeVideo @amazon Yall have the worst ******* customer service. Yall will do any and everything to not have to speak. I should have to go through hell and back to talk to a HUMAN BEING ON A CALL FOR AMAZON

  • juicymcdreamy
    Pickle “Juicy ***” McDreamy (@juicymcdreamy) reported

    @PrimeVideo The Stargate wasn’t broken either

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @PrimeVideo Continue your Stargate plans please. Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Why do you think doin the same will work for you? #SaveStargate

  • Edwina108454693
    Miss Nihilist (@Edwina108454693) reported

    @PrimeVideo Well, the facts are that Nic Cage is too old to be playing Spider-Noir and the show would have been better with a different actor. Nice Cage adds a drab atmosphere to the show. But Prime does whatever it wants and doesn't give a **** about quality or customers.

  • Greensteinsgate
    Christopher Greenstein (@Greensteinsgate) reported

    @PrimeVideo This looks absolutely awful compared with the Stargate series we could have had. I’ve been a customer since 1999 and been a Prime member for ages. Fire the person who cancelled Stargate and let the Stargate team make the show.

  • JM3470012399870
    Amy huff xx (@JM3470012399870) reported

    @PrimeVideo You look great and things are not ok . My devices have been broken so that I can't communicate. Identity stolen and such But don't worry I will only be down a minute I will rise again . You look fantastic. Miss ya

  • JayPhillip_
    Jay Phillip (@JayPhillip_) reported

    @PrimeVideo I have a problem I need customer support for. How do I do this?

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @PrimeVideo Continue your Stargate plans please. Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Why do you think doin the same will work for you? #SaveStargate

  • nerd_cookies
    Nerd Cookies (@nerd_cookies) reported

    I had a terrible dream last night that @AmazonMGMStudio and @PrimeVideo canceled the new Stargate series. Can you imagine the fan backlash from such an unbelievably stupid decision? Stargate fans would NEVER stop talking about it. #Stargate #SaveStargate

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