Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 8
Hyderabad, TG 7
Atlanta, GA 6
Madrid, Comunidad de Madrid 6
Chennai, TN 6
Pune, MH 6
San Jose, CA 4
Dallas, TX 4
Minneapolis, MN 4
Indianapolis, IN 4
Houston, TX 4
Mumbai, MH 4
Seattle, WA 4
Melbourne, VIC 4
Nashville, TN 3
Chicago, IL 3
Wake Forest, NC 3
Birmingham, AL 3
Peoria, AZ 3
Ashburn, VA 3
Paris, Île-de-France 3
Miami, FL 3
Valencia, Comunitat Valenciana 3
New Delhi, NCT 3
Vancouver, BC 3
Madison, WI 2
Denver, CO 2
Montclair, NJ 2
Adelaide, SA 2
Lake Zurich, IL 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Jennypizzapie3 Jennypizzapie🍕🏴 (@Jennypizzapie3) reported

    @PrimeVideo I hope for the worst in life to happen to you

  • NohVah00 NohVah (@NohVah00) reported

    @comiXology @PrimeVideo Then maybe fix Comixology so people can read it!

  • rogerwolfe88 jr (@rogerwolfe88) reported

    @PrimeVideo I love prime video I pay for every month and now I'm getting a message how do I watch this what can I do please help

  • LauraSwiftie24 Laura, Taylor’s Version🫶🏻| Want to hug Tay (@LauraSwiftie24) reported

    @taylornation13 @thesummeritp @PrimeVideo I’d stream all day if I could at work! 😭😭😭

  • RianPowerOffic1 {badger} (@RianPowerOffic1) reported

    @PrimeVideo @TheBoysTV "*******" is more cut and dry. Might wanna fix that Amazon or we'll be down a few points

  • Cmoneyy823 Chris (@Cmoneyy823) reported

    @PrimeVideo @TheBoysTV Is the server down ?

  • TeflonScribbles Taron...(Pronounced Tuh-Ron) (@TeflonScribbles) reported

    @WyndellLong @PrimeVideo That’s how it always is. They are more offended by the commentary and response than the actual problem.

  • izeeshan07 zeeshan ahmed (@izeeshan07) reported

    @PrimeVideo why is there no option to adjust streaming quality on Android TV while it is available on mobile app. Please do something it automatically plays every video in HD in tv. Provide an option

  • 133ankit AnkiT Siddhapuriya (@133ankit) reported

    @GTPLHathwayLtd @PrimeVideo How can we watch ??? From past 2 days single los light coming and no one giving answer regarding this . Customer care number is not available. WhatsApp has some generated message so ita like doing time pass. In email they are saying send problem to WhatsApp .

  • CramboThe rando the crambo (@CramboThe) reported

    @PrimeVideo We know you gonna drop the act when the prides don’t help you grind

  • J30607610 JT Grimshaw (@J30607610) reported

    @jbarab @RebeccaARainey @PrimeVideo worst line in the movie

  • ckrisrun ckrisrun (@ckrisrun) reported

    Found they have #TheGreatBritishMenu on @PrimeVideo season 1-4 unavailable (no problem), season 5 available (watched), season 6 unavailable (grrrrr), season 7 available (but I wanted to watch season 6). Why does this happen? And how can we stop this from happening?

  • AgosaJorayew7 Nikola Tesla (@AgosaJorayew7) reported

    @salmahayek @PrimeVideo who can help me financially with money? I'm working, I'm fine! physicist mathematician

  • ItsCallumtomz Callum (@ItsCallumtomz) reported

    I’m trying to decide if @primevideouk or @netflix is the best to keep subscription service to. I want to end one or the other but which on? #PrimeVideo #Netflix someone help!!

  • Nathan_catley Nathan (@Nathan_catley) reported

    @PremierSportsTV @davidkendra @PrimeVideo I'm having the same issue for the Italy v Argentina game with the frame rate making it unwatchable, is there any way to fix this?

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