Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dallas, TX 5
Portland, OR 4
Toronto, ON 4
New York City, NY 4
London, England 4
Chicago, IL 3
Houston, TX 3
Phoenix, AZ 3
Irving, TX 3
Los Angeles, CA 3
Pine Plains, NY 2
Sacramento, CA 2
Charlotte, NC 2
Beijing, Beijing Shi 2
Orlando, FL 2
Grimsby, England 2
Paris, Île-de-France 2
San Antonio, TX 2
Bengaluru, KA 2
Manchester, England 2
Waterford, MI 2
Preston, England 2
Seattle, WA 2
Oklahoma City, OK 2
Salt Lake City, UT 2
Hackney, England 2
Corona, CA 2
Las Vegas, NV 2
San Francisco, CA 2
Victoria, BC 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Jackson51395640 Jackson d (@Jackson51395640) reported

    @PrimeVideo @AmazonFashion Obviously, cause I throw bones and fix ****, While they mess everything up.

  • nedimaha Nedim Ahatovic (@nedimaha) reported

    @PrimeVideo @ThePeripheralPV Hello. Just to let you know. You have the most expensive and worst customer service I've ever seen. I bought Amazon Echo and you lock my acc because I'm in Bosnia. Good for you, thank you, great experience 🙌

  • Lavenderberry2 OGBÁ MODEL!✨📌 (@Lavenderberry2) reported

    @rihanna @SavageXFenty @PrimeVideo I have smiled at people who have said the most terrible things about me and they think I don’t know

  • voiceofreason92 Voice of Reason (@voiceofreason92) reported

    Can McKay, Payne and Hutchinson be sent to a N Korean prison for their awful writing and ruining this project? @patrickmckay @GennHutchison @PrimeVideo Friend asking.

  • h5enrywills bob jones (@h5enrywills) reported

    @LOTRonPrime @PrimeVideo This was terrible

  • AlishHello Alish Hello (@AlishHello) reported

    @rihanna @SavageXFenty @PrimeVideo You are a person with a lot of money, so it is not difficult for you to help TC

  • j2smooth214 aHoodie&SumJean$ (@j2smooth214) reported

    @PrimeVideo need to by the Mavs game cuz @BallySports Is Terrible asf

  • mamitaro24 mami (@mamitaro24) reported

    @PrimeVideo Especially SOCAL rain, I got off work and felt like 8pm already haha

  • RAJA_ZULFIQAR_ RAJA AHMAD (@RAJA_ZULFIQAR_) reported

    @INTERIORHUB3 Superb but the only problem is that we don't have much to watch on @netflix or even on @PrimeVideo . Both are getting boring (at least here in Pakistan)

  • CiscoM99 Cisco (@CiscoM99) reported

    @MichiNyen @PrimeVideo Yes agreed!! The worst cliffhanger ever!

  • Lavenderberry2 OGBÁ MODEL!✨📌 (@Lavenderberry2) reported

    @rihanna @SavageXFenty @PrimeVideo I have smiled at people who have said the most terrible things about me and they think I don’t know

  • prashanthacia Prasanth (@prashanthacia) reported

    Difficult to login @PrimeVideo compared to @netflix and @DisneyPlusHS and most irritating and pathetic method as well compared to other two

  • PatonSMP Steve Paton ペイトン先生 (@PatonSMP) reported

    @amazonmusic @PrimeVideo Amazon Music is ransomware. We paid our money, and made our playlists. Then Amazon decided to hold them for ransom, adding **** to them and making them unusable until we fork out MORE money just to get things back to how they were. That's exactly ransomware.

  • Michael64017594 Mike Junior (@Michael64017594) reported

    @rihanna @SavageXFenty @PrimeVideo Someone help me with the name of the song

  • CBhutra CA Chandra Prakash Bhutra (@CBhutra) reported

    While watching web series on amazon prime videos facing problem of not showing video only audio @PrimeVideo @amazonIN pls check that out

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