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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Northborough, MA 1
Mexico City, CDMX 1
Fort Collins, CO 1
Dallas, TX 5
Pearl River, NY 1
Orlando, FL 6
Rossland, BC 1
Swanscombe, England 1
Brandon, MS 1
Kėdainiai, Kaunas 1
Slough, England 2
Melbourne, VIC 3
Incline Village, NV 1
Philadelphia, PA 2
San Jose, CA 4
Memphis, TN 1
Plainview, AR 1
Lakewood, NJ 1
Washington, D.C., DC 2
Houston, TX 2
Sherwood, OR 1
Township of Evan, KS 9
Sacramento, CA 2
Kokomo, IN 1
Ellicott City, MD 1
Minneapolis, MN 4
Edinburgh, Scotland 2
Kingston, PA 1
Berlin, Berlin 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Car0sell0
    Dominic C (@Car0sell0) reported

    @PrimeVideo sound quality of the @cavs broadcast is absolutely horrible

  • Nagteja7
    Nagesh (@Nagteja7) reported

    @puriiii___ @PrimeVideo Money aithe deng***** but service matram worst, idi varaku full hd 1080p ani vachedi ippudu high quality ani cheppi 480p lo movie chupistunadu.. vidi kante netflix better promice hd and tv unte 4k quality vastadi..

  • The1trueBunBun
    Bun Bun 🍫🐇 (@The1trueBunBun) reported

    @nuel_irl I'd be fine with the power scaling problem if we had THIS for the animation 😭😭😭 Do better @PrimeVideo, stop releasing these yearly, and take your time 😭

  • HariomShuk34751
    Hari om Shukla (@HariomShuk34751) reported

    @PrimeVideo Ihave purchased annual plan for ad Free content, but still it's shown the ads worst experience with prime ,this is my first and last time to spend money on prime.

  • ds_klusjesman
    Karl Richter (@ds_klusjesman) reported

    @PrimeVideo thank you for providing your viewers with the worst broadcast duo in NBA history for the @celtics @sixers game. Completely unwatchable

  • RogueStormX
    Storm (@RogueStormX) reported

    @itsaleafblower @REFLOG18 @PrimeVideo Commentators were terrible

  • 4everNblujeans
    SgtHulka (@4everNblujeans) reported

    @mechanix762 @PrimeVideo Trouble being, that's it's been done so much, and so badly, that if it had a purpose, it's now meaningless. South Park used to be a riot, until it overdid it, the writing became lazy, and the joke wasn't funny anymore.

  • hussington
    Hussington Green (@hussington) reported

    @Marc_DAmico The Prime announcers are universally horrible. SVG is the exception. Fix yoself @PrimeVideo

  • pooflikemagic44
    Marcus zuckaberg ✡️ (@pooflikemagic44) reported

    @PrimeVideo Homelander was so broken in their universe that they didn’t know how to make the good guys win. And it ruined the writing

  • Rudders
    Rudders (@Rudders) reported

    @PrimeVideo why is the picture quality of the Leafs game so bad????

  • DaReaL_AE
    Maserati-Ae ♊️ (@DaReaL_AE) reported

    It’s no reason I should have to help the kids at the program watch basketball on TV because @NBA @PrimeVideo wanna make watching basketball a luxury!!?!

  • dennis3967
    KB24 (@dennis3967) reported

    @PrimeVideo fix your video quality! Get the NBA games out of there!

  • awndaddy
    carla ⁴⁴ (@awndaddy) reported

    @PrimeVideo how am i supposed to work after this???

  • BeReal2025
    BeRealSoon (@BeReal2025) reported

    @NBAonNBC Honestly your @peacock streaming service is the worst of all time, just a colossal pain in the ***, the ads, the jumping to live. I will cancel ASAP and if for no other reason because of being held hostage and forced to pay. @PrimeVideo is much better. And I've already canceled

  • wemerson2point5
    WillEmerson2.5 (@wemerson2point5) reported

    @PrimeVideo I was incredibly excited for this show and it was awful. So bad that Richard Madden immediately fell out of consideration to be the next Bond. No clue why they are doing a Season 2.

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