Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Denver, CO 6
Orlando, FL 6
Atlanta, GA 5
Phoenix, AZ 5
Los Angeles, CA 5
Dallas, TX 4
Chicago, IL 4
Ashburn, VA 4
Bengaluru, KA 3
San Antonio, TX 3
Montréal, QC 3
Tampa, FL 3
Winston-Salem, NC 3
New York City, NY 3
Minneapolis, MN 3
Seattle, WA 3
London, England 3
Brisbane, QLD 3
Buena Park, CA 3
Madrid, Comunidad de Madrid 2
Clearwater, FL 2
Indianapolis, IN 2
Hillsboro, OR 2
Pittsburgh, PA 2
Stockbridge, GA 2
Raleigh, NC 2
Monterrey, NLE 2
Birmingham, AL 2
St. Louis, MO 2
Columbus, OH 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • rrobin0609 Becky Robinson Bates (@rrobin0609) reported

    While I go to the kitchen to get a snack after work, Mia found the Roku remote, navigated to movies, opened F9 on my Amazon Prime, and rented the movie for $20. I have a feeling it's something I can't cancel or return, but if you can help @PrimeVideo I'd appreciate it

  • MoonkeDlee Ruinpeace (@MoonkeDlee) reported

    I subd to @PrimeVideo today and in terms of content its better than Netflix and Disney+ But the user experience is the worst and by far, not easy to go through, UI isnt clear etc

  • 5Ax9ygi5X0IiD31 محمود (@5Ax9ygi5X0IiD31) reported

    @PrimeVideo Wow this looks awful iam exsited

  • charlesmwood3 Charles Wood 🌹 (@charlesmwood3) reported

    @Cinderella @PrimeVideo This looks like the worst movie since Cats... Jeff bezos give me some of that Amazon money I'll make better movies for a fraction of the cost

  • katieferg ferg is fully pfizered (@katieferg) reported

    @PrimeVideo my Fire TV needs an update that it cannot install (keeps getting an error). It will not play any Prime videos without this update. How is it an actual Fire TV device and I can’t watch Amazon videos on it?? Every other app works fine

  • shoutingloudly Antifa Squirrel (@shoutingloudly) reported

    @CenturyLinkHelp we can't stream @PrimeVideo from our wifi network. Other services? Fine. On VZ 4G? Fine. Wifi off on my phone: np. Wifi on? Nothing. Help pls?

  • iamerikonline Deep Erik (@iamerikonline) reported

    @Cinderella @PrimeVideo Does Cinderella work in an Amazon warehouse

  • Jrad_SpitShop Jared (@Jrad_SpitShop) reported

    31 mins into @OurFriendMovie on @PrimeVideo and...maaaan here we go. Amazon stays bringing quality movies that open your eyes. No other stream service has movies that are written, filmed and produced like them

  • LiquidBoss4 Ricky M (@LiquidBoss4) reported

    @Corey_Tobin @unrealunity1701 @PrimeVideo Yeah, I know. Did you intentional miss the point or do you need help with it?

  • snb62 alab (@snb62) reported

    @RSeanRoldan @PrimeVideo Is it that simple? Just by making a movie, does the hero becomes a real life hero? When things matter in real world, Bolly..., koli,...& anywood can do nothing. Real work is done by those who have nothing to do with movies. But TN folks think movies are everything. Pathetic!

  • rider_writing Palmer Report Reader Jane (@rider_writing) reported

    @PrimeVideo Me I was the clicker being the youngest of a large brood. I also had to fix the rabbit ears or go get foil and a beer can from Uncle Butch

  • danielgjohnson TV-MA-LSV (@danielgjohnson) reported

    @GinaRClark @PrimeVideo It was good. Actually better that good. Lily made it all work.

  • meee_ruh Mira (@meee_ruh) reported

    @PrimeVideo @paramountplus there's an issue with paramount+ when purchased through prime video. Any show that has commercials CANNOT be paused, because if you pause it, it sends you back 2+ mins in the show. It's frustrating, please fix I want to watch BB and Love Island in peace

  • trayNTP Biden is the More Effective Evil (@trayNTP) reported

    @PrimeVideo has the WORST user interface in streaming. cc: @CNET

  • naklonnosti Здравствуйте (@naklonnosti) reported

    @PrimeVideo worst movie ever

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