Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: website down, errors and sign in.
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 28: Problems at Amazon
Amazon is having issues since 02:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Website Down (48%)
- Errors (28%)
- Sign in (24%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Errors | 1 day ago |
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Website Down | 2 days ago |
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Website Down | 2 days ago |
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Website Down | 3 days ago |
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Sign in | 3 days ago |
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Errors | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Jeevan Kulkarni (@jeevan_nigam) reported@JioCare @JioCare I’m shocked by how clueless ur agents are. Read the actual issue:my plan was changed without my consent or any prior notice. Coz of this unauthorized move,I lost my Netflix & Amazon Prime access. Stop giving generic replies & get someone who can actually read to fix this
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NADEEM SARWAR (@NADEEM131090) reported@AmazonHelp I immediately reported the issue and submitted every detail requested through your official support form. Instead of confirming my return, replacement, or refund, I have now been told to wait another 12 business hours. Why should a customer with a defective product keep waiting?
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Boring Investor (@Let_us_Compound) reported@AmazonHelp Okay, let's see how you solve these issues, but why can't you just publish the honest reviews?
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Alvin (@Alvin1492840) reportedA guy was paying $135/month for cable TV and 4 streaming subscriptions. His Amazon Fire TV Stick the $30 device he'd bought to watch Netflix on a hotel TV during a work trip had been sitting in a drawer since he got home. He assumed it was just a portable Netflix player. A travel accessory. Something you plug into a hotel TV and forget about. His daughter, home from college, pulled it out of the drawer, plugged it into the living room TV, and spent 20 minutes configuring it. She showed him 400+ free live channels playing 24/7 through Fire TV Channels news, sports, movies, cooking, true crime, kids' content. She installed 3 free streaming apps with 50,000+ movies and shows combined. She connected Alexa to his smart lights so his voice controlled the living room. She paired his Bluetooth headphones for late-night watching. She disabled the autoplay videos that were slowing down the home screen. She fixed the buffering that had plagued every streaming app for months. He canceled cable the following Monday. His entertainment bill dropped from $135/month to $35/month. Same couch. Same TV. Same content categories. A $30 device from a drawer replaced a $1,620/year cable subscription. Here's every setting his daughter configured 🧵
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Gunilla (@Nillan08) reported@stars_andpolls A ? Since my car is broken, I would probably keep at least one. I would prefer not to have an electric car, but rather an old Volvo Amazon. But that's just a dream.
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Human Being (@humanbeingornot) reported@Reese10Angel Full of ****! Everyone go to Amazon and find this lie. There are a lot available, and no stock problem. Who would buy this from a below average player? HA! Buy your Sophie shoes instead!
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Resident X bot (@Resident_X_bot) reported@trasako1 I guess I can order a kit on Amazon too, fix it with screws and seal the joints with bathroom silicone…
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Haresh (@HareshTweetss) reported@AmazonHelp Though I must tell you now before I get this call again, hes gonna say the same thing "Come down, I am not coming up, I will mark it as Customer not available".. And I will have to tell you again "I told you so".. And then you will say "We are checking - Thank u for ur patience"
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J (@MrHiP3R) reported@LUNITICWILL @steinekin What would u like sony to say? The reason ps5 was down wasnt even because of sony it was because of amazon
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KIRAN (@KiranMortha) reported@AmazonHelp THE QUESTION IS ABOUT FALSE INFORMATION ON YOUR APP ?? You wouldn't dare to do this in USA. But in INDIA you don't care because Amazon looks down on INDIA and doesn't care to be ETHICAL in INDIA
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NewsTongue (@NewsTongueX) reported🔴 Google search ad share falls below 50% as AI and Amazon reshape referral economy Google's U.S. search advertising share will drop below 50% in 2026 for the first time since roughly 2004, according to eMarketer projections. Amazon, whose sponsored product searches count as search advertising, is growing three times as fast as Google. AI summaries are collapsing traditional click-through: Pew Research found users click results only 8% of the time when Google shows an AI summary, down from 15% with no summary.
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Nambirajan (@nambivalent25) reported@AmazonHelp The problem is the automatic system is rejecting my request since I don’t have a proper image. How to resolve this?
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Sertac Altun (@sertacaltun_) reportedReselling on Amazon is infinitely easier than managing brands. Clients breathing down your neck every day. Constantly having to show results. Being fluent at the data. Amazon's daily bullshit. New policies, new regulations, listings getting taken down, competitors playing *****... This isn't for the weak.. and honestly if I didn't love the suffering, I'd be cooked. Time to build out more SOPs and automations. Pressure is a privilege.
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Monster 🇺🇸 (@MEGAMAGAMONSTER) reported@ImWickedJess @amazon Three thumbs down.
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sheron paul (@sheronpaul6) reported@amazonIN @AmazonHelp, this is my 5th order affected by the same delivery issue. Delivery associates don’t contact me or disconnect calls, then orders get cancelled or marked undelivered. Support keeps asking me to wait 24 hours with no resolution. Please investigate and fix this
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Moksh Malik (@mokshmalik5775) reported@PineLabs I bought an amazon prime voucher from @TheJupiterApp issuee by you and now it is not working because it is showing expired as the date is 27th July. I tried even on 27th but I was not able to redeem it and now it is showing that it is expired.
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Rada (@ThaRebeliouZ) reported@AmazonHelp The problem is IT KEEPS OPENING UP by itself interrupting my browsing experience. Makes me not want to shop at all from Amazon. You can thank all your execs who thought that was a great idea.
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Roddie Hasan - تفّ عليك (@eiddor) reported@DiplomatOfNight If you're looking for cheap and reliable, my Amazon basics one has been going daily for like 8 years without a problem.
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The Crash Profit Blueprint (@xinnora) reportedThe AI Boom: Are We Funding the Future, or Repeating 1999? If you were investing in 1999, would you have known you were living through a bubble, or would you have been certain — absolutely certain — that "this time it's different"? That's the question almost nobody wants to answer honestly, because in hindsight the dot-com bubble looks obvious, but at the time, it felt like the most rational bet in the world. The internet was real. It really did change everything. The companies just weren't worth what the market said they were worth, until suddenly the market agreed and re-priced almost everything down by 70-80%. Here's the uncomfortable parallel nobody in AI-hype content wants to draw: artificial intelligence is almost certainly going to change the world in profound ways, the same way the internet did. That doesn't mean current valuations are correct. Those are two completely separate claims that keep getting merged into one, and that merger is exactly how bubbles get built — by treating "this technology is transformative" and "therefore any price is justified" as the same idea. Right now we're watching a wave of enormous AI-adjacent IPOs approach public markets — Anthropic, OpenAI, and SpaceX among them, representing a combined $3.85 trillion in valuation. That is not a small, gradual trickle of new supply into the market. It's a historic surge, and historic surges of IPO capital have a track record of arriving near market tops, not market bottoms, because private investors and insiders generally aren't in a rush to sell cheap. Most content online treats AI stocks as a binary: either you're a believer riding the rocket, or a skeptic missing out. That framing is lazy, and it's also extremely profitable for content creators, because certainty gets more clicks than nuance. What almost nobody is saying clearly is the more useful, more boring truth: a technology can be genuinely revolutionary and its associated stocks can still be dangerously overvalued at the same time. Those aren't contradictions. Amazon was a real, world-changing company in 2000, and its stock still fell over 90% before recovering years later. Being right about the technology and being right about the timing are two entirely different skills, and conflating them is how otherwise smart, careful people lose serious money. So here's the harder question underneath all of this: if you owned pure AI-exposure names right now, would you be able to tell the difference between conviction and denial? Would you know if you were holding because the fundamentals genuinely justify it, or holding because admitting the position is overextended feels like admitting you were wrong, and nobody enjoys that feeling? This isn't a call to abandon AI as a theme, or to declare the sky is falling. It's a call to separate the story from the price, something almost no mainstream financial content is built to do, because nuance doesn't trend. If you want a framework for thinking about exposure during a period that has genuine echoes of past speculative peaks — without the hype and without the panic — that's precisely the gap Crash Profit Blueprint's research was built to fill. The free quiz is a starting point to see where your own portfolio sits relative to that risk, not a verdict on AI itself.
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Amazon Help (@AmazonHelp) reported@Tito_arriaga Hello. We're sorry to hear about the issue with your order being incomplete. For security purposes, we don't have account/order access over social media. To ensure we provide the best help, which Amazon marketplace (.com, .uk, .ca, .in, .mx, etc.) is your account associated with? Keep us posted. -Jane
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Jeevan Kulkarni (@jeevan_nigam) reported@JioCare I am shocked by how clueless your agents are. Read the actual issue: my plan was changed without my consent or any prior notice. Because of this unauthorized move, I lost my Netflix & Amazon Prime access. Stop giving generic replies & get someone who can actually read to fix this
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Step Jones (@StepJones8) reportedAmerica should return all tax money for education and close public education down. You say how are children supposed to read and do math. Children don't know how now. Let parents decide. You say parents aren't qualified, apparently you aren't either Christian America on Amazon.
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Osint_Ghost (@Osint_Ghost) reported@camhigby I know little Cameron here who was wrestling with a 5'1" girl and fell out his chair so he mased her in a bush isn't talking tough on any level. Sit down junior. You aren't equipped because you bought a Kevlar on Amazon. If Al-Aqsa 2.0 were to kick off you would run and hide. You're a useless troll.
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MassGuy (@RealMassguy) reported@rgeiger24 You can introduce a scenario like that, but first you have to explain a few things. His DNA on the sheath. Tell me where his knife, sheath, and sharpener are (purchased prior to the murders). Why he tried to delete his Amazon purchase history, and browsed that same knife following the murders. Why he was in the area 23 times late at night, prior to the murders. Why he was driving the same model car they were looking for, at a time consistent with him being the killer. Why he powered down his phone from just before the murders, until just after. Why he had 2 stolen female Id's hidden in a glove in a box in his closet. Why his porn searches included words consistent with the crime (sleeping, drugged, passed out). Why there is zero usable foreign DNA anywhere in that scene, except for his. ETC ETC ETC. The DNA, purchase, and phone/vehicle activity make this an absolute slam dunk. Lol, but "they have basically nothing on the guy besides trace DNA on a knife cover." Come on man, that's insane.
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Lee Stetson🇺🇸⚓#🟦 (@flankspeed_) reportedFirst you have to acknowledge that it's no longer 1995 and people are getting the bulk of their entertainment from the small screens. Youtube and Netflix are the only media companies making any money. It's pretty much been acknowledged that WBD and Paramount standalone will never be able to compete with where the industry is shifting, as Bonta is focused on the cable bundle. David Zaslav clearly has no intention of actually running WBD and is in it for a breakup or sale. The Ellisons and their investors will have a 70% economic stake in the new company so their entire investment is at risk of they don't perform. Look at the cell carriers. We now have 3 MNO's down substantially from around 10. AT&T, T-Mobile and Verizon. This as cell packages have never been cheaper or better because they can all compete with each other and there are new players that entered into the space. The cable companies are now running MVNO's and the cell companies are competing with them for the last mile, and Starlink and Amazon are getting ready to release technology that could replace them all. Thats the beauty of the free market. Why is it the areas the government regulates the heaviest have had the highest price increases and less competition?
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Rk (@Rk71279916) reportedAnd it gets worse. 🧵 (1/6) After Amazon failed to follow up, I spent my time chasing support through chat and calls. Finally, I was told to SELF-RETURN the incorrect product. So the customer has to fix Amazon’s fulfilment mistake. Fine. I tried. @AmazonHelp
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Algorithmic Justice League (@AJLUnited) reported🚨 They found Nessie. Not the Loch Ness Monster. Project Nessie. The secret Amazon algorithm that the FTC alleges quietly raised prices on millions of products, then submerged the moment anyone got close to noticing. According to FTC court filings, Amazon turned it on when no one was watching, paused it during the holidays and Prime Day when journalists might catch on, then surfaced it again the moment attention died down. Here's how the algorithm worked: 🔍 Watch competitors' prices in real time 📈 Raise Amazon's price when other stores were likely to match 💰 Keep the higher price in place once they did 🌊 Disappear the moment scrutiny got too high The cost to consumers, per FTC court filings: $1 billion in excess profits between 2016 and 2018 alone. The total over the algorithm's run could be much higher. Here's the part that should stop you: This is not technically collusion. Amazon never picked up the phone to tell competitors what to charge. The algorithm did it for them, and the law has spent the last ten years trying to catch up. This is what AI-powered price coercion looks like. Everyone pays more. No one consented. Project Nessie is paused for now. An Amazon executive has reportedly asked about waking up "our old friend Nessie" to boost profits. What Amazon did to prices, other companies are doing to wages, rent, and insurance rates. You'll want this in your back pocket the next time someone tells you AI just helps companies be efficient. So save this. Repost. And share it widely.
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farhan (@farhan_navas7) reportedhonestly, after reading it again and again, every point sounds like common sense once it's written down. ofc free returns are why Amazon feels safe. ofc nobody hands their card to a stranger but it is the most obvious things that we often miss easily
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FAISAL KHAN (@Faisal_Khan786) reported@AmazonHelp OFM team is handling the issue and they denied the refund as well
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Zach Alt (@ZachAltmyer) reported@chadthereseller It really does. Not only did my water heater go down but also had a pipe leak in the basement lol It’s so much less stressful when you have the eBay/Amazon funds to cover it