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Amazon ( is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Outage Chart 12/09/2023 23:35

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Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  1. Website Down (50%)

    Website Down (50%)

  2. Errors (33%)

    Errors (33%)

  3. Sign in (17%)

    Sign in (17%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

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City Problem Type Report Time
United StatesRosedale Website Down
United StatesRensselaer Website Down
CanadaMontréal Website Down
ColombiaCali Website Down
United StatesDallas Sign in
SpainMálaga Errors
Map Full Outage Map

Community Discussion

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Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • AmitKarr Amit Karr (@AmitKarr) reported

    @AmazonHelp The issue is Prime Video refuses to acknowledged I have a prime account when I log in with my Prime credentials. I talked to 3 different people on the phone and the final answer was Prime Video unfortunately doesn’t work on Apple devices for some people.

  • nayar_amit Amit Nayar (@nayar_amit) reported

    @AmazonHelp Also you have a bug in the app when watching Thursday Night Football the score didn’t update and keep up with the game. If we have to watch on your app please fix this score accuracy. This is table stakes for broadcasting sports.

  • ecomeaning Green Transition (@ecomeaning) reported

    @ChadwellLance @GeeArtee @gurgavin Amazon has a serious image problem. People buy there because it’s cheap. Apple is not cheap. I’m not sure that head of procurement is a good job to be showing off money. And the way he speaks about women would make many of them feel uncomfortable, to say the least.

  • KMart1239 KMart1239 (@KMart1239) reported

    @PrimeVideo fix your service. Watching this game in 480p at best is honestly laughable. How big of a company is Amazon? How do you not have better servers?

  • getterman Smith Getterman (@getterman) reported

    @BrianRAlexander Amazon is a big and terrible behemoth that will be with us for the rest of our lives because of the services it provides and can only be felled by gross mismanagement or a total revolution from within and even then, it’ll probably remain largely the same. Sound familiar?

  • dneedles12 Dan Needles (@dneedles12) reported

    @PackFanatic1 Good for you. Not for me. I am not a fan of putting NFL games on Amazon Prime for this very issue. I prefer regular TV or cable, but that makes me a dinosaur

  • KogaTn Percée de kovacic (@KogaTn) reported

    @AC_assettocorsa The ffb is Amazon but the graphic look a bit down

  • lmitchdunn Laurie Mitchell Dunn (@lmitchdunn) reported

    Hey @amazon @PrimeVideo, the streaming picture quality of the live game play is terrible. The commercials and other video segments are sharp. We have very fast internet, so the issue is not on our end. #thursdaynightfootball #Bengalsdolphins

  • JatinSisodia10 Jatin Sisodia (@JatinSisodia10) reported

    @AmazonHelp Sir my product is out for delivery today, but same issue like yesterday agent not picking my call, if your team coordinate, it'll be delivered otherwise i fear, he will mis attempt like yesterday, please do something fast

  • cbgoodingham Cubadiah Brown Goodingham (@cbgoodingham) reported

    @Utah_AM I really hope the PAC 12 gets a deal with Apple or Amazon to fix the PAC 12 network

  • RaquelH_07 Raquel (@RaquelH_07) reported

    @Shawhelp day 2 of terrible tv. Flickering, sound goes in and out on all channels. It’s not just us but neighbours too. And Netflix, Amazon Prime work fine. (Please don’t suggest disconnecting cables-it’s been done)

  • drinkless101 Cojack Smack (@drinkless101) reported

    @dbs408 I tried to rewind and shut the whole thing down lmaooooo. Amazon got me ****** up

  • 2outhits Eric Nathanson (@2outhits) reported

    Have no idea how Bengals got ball back thanks to Prime crapping out before the play. Been glitchy again all night. Fix your **** @amazon

  • R_Mi11er_ R M1LL3R (@R_Mi11er_) reported

    @LifeInCharts Same issues here.. bad experience. @NFL @amazon

  • badeen Jonathan Badeen (@badeen) reported

    @tomascardenasg @amazon It does a lot of freezing. Also dips down to low res some. Also it’s annoying that I can’t disable subtitles via Siri but that’s a minor issue by comparison.

  • kimakessler kimmie (@kimakessler) reported

    @AmazonHelp #EpicFail The video quality sucks. Refresh rate too slow. And no it’s not me. I have fiber to my TV. Do better

  • alexabaccari Alexandra Baccari (@alexabaccari) reported

    @AmazonHelp None of this was helpful! Prime works perfectly fine any other time except during the games. And I’m not calling a customer service rep at 11pm. I’m just shutting it off. Maybe people collectively stopping streaming will force the problem to be dealt with…

  • mdchavarriajr Michael Chavarria Jr (@mdchavarriajr) reported

    @NFLPA i hope you guys look into this situation with Tua. Man I feel so bad for this guy! Definitely played for his team but definitely was not ready to be out there tonight. Can’t believe @amazon showed that many replays and did not take the camera off of him when he was down.

  • tyturn4 Tyler (@tyturn4) reported

    Only thing Amazon needs to fix is being able to hear the crowd.

  • Suzanne_Grace67 Aunt Suzie (@Suzanne_Grace67) reported

    @AmazonHelp There is not one single trouble-shooting step on this link.

  • Ms_TayTae PassionFruit (@Ms_TayTae) reported

    Marriott shut Amazon the fuccccccck down tonite. They threw the best Networking event ever 😭😭😭😭

  • TaeLandon (@TaeLandon) reported

    @amazon security that locks out the legitimate owner of an account is TERRIBLE security. If your system isn’t able to handle third party payment services, what are you offering it???

  • TimCowlishaw Tim Cowlishaw (@TimCowlishaw) reported

    In the 4th quarter Al and Kirk finally (and barely) address Tua concussion issue from 4 days ago. Halftime crew completely ignored it. Would have expected more from Richard Sherman. Amazon treading lightly…

  • StevO_1960 StevO (@StevO_1960) reported

    @AndrewMarchand Last Sunday I said to you that CBS was who is down. Tonight it is Amazon. Herbie only looking at big picture, missing the small things.

  • alexabaccari Alexandra Baccari (@alexabaccari) reported

    @PrimeVideo @amazon you need to fix nfl live streams. Second week in a row that half way through the game the sound just stops and there’s only video (and terrible quality video at that!)! #fixit

  • dIvyAnShu_pal_ Divyanshu Pal (@dIvyAnShu_pal_) reported

    @AmazonHelp Yes. I have a issue because I don't have any bank account which is on my personal name.

  • gman949 gman949 (@gman949) reported

    What to ruin your Thursday night football fix? Have @PrimeVideo steam a live game. @NFL @amazon

  • FansStadium Mackay Stadium fans (@FansStadium) reported

    Is Thursday Night Football on Amazon Prime a complete disaster due to constant problems with the video feed all the time?

  • dallaskruse dallas kruse (@dallaskruse) reported

    @AmazonHelp Do a search and see how many millions of people have this same issue. Your automated, tepid response is duly noted.

  • philmyers13 Philip Myers (@philmyers13) reported

    @bigjimmurray No issues here. Maybe Amazon just hates your crappy imitations and voices you do on the radio