Amazon

Is Amazon down?

Problems detected

Users are reporting problems related to: errors, website down and sign in.

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Outage Chart 03/31/2026 10:05

March 31: Problems at Amazon

Amazon is having issues since 07:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  1. Errors (48%)

    Errors (48%)

  2. Website Down (34%)

    Website Down (34%)

  3. Sign in (19%)

    Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesNorth Canton Sign in
United KingdomManchester Website Down
United StatesDallas Website Down
United KingdomMarch Errors
MexicoCuauhtémoc Errors
United StatesGreen Valley Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • AmazonHelp Amazon Help (@AmazonHelp) reported

    @Ventos96 Hi! We're sorry to hear about the issues with Prime gaming pack. To assist you better, can you confirm which Amazon marketplace you're currently using (.com, .co.uk, .de, etc.)? -Dominika

  • hirengarala hiren garala (@hirengarala) reported

    @CryptooAdy @gosatsapp on Amazon pay and pay your all bill,insurance, premiums,property tax,mobile recharge ,dth ,broadband and all.. 1st year is free ,annual charge will be from 2nd year 1180/- if you spend 2lac per year then it will weived off.and 500 amazone voucher on successful issue via refferal

  • madhukiran Madhu Kiran - SEO (@madhukiran) reported

    @amazonIN @AmazonHelp Unable to proceed further to Delivery address, it’s looping. Done already: deleted app & reinstalled at phone, cleared items 4m cart & re-added. chrome browser also same issue at laptop(cleared cookies and cache too) #amazonindia

  • GLOBALDJMRCEE GLOBAL D.J. MR.CEE (@GLOBALDJMRCEE) reported

    @AmazonHelp The problem is your driver said it’s delivered never came and never showed never was delivered

  • Kerry375X kerry375x 💙🇬🇧🇬🇪 (@Kerry375X) reported

    @SamRaincock Same problem here I've cancelled my subscription Amazon music no longer plays what you request says playing similar songs next day delivery turns out to be 3 days hopeless

  • ChakhnaTweets Ash (@ChakhnaTweets) reported

    @AmazonHelp Pooja I am not able to login to Amazon coz it is not sending notifications to any of my devices to proceed. I tried help and it is giving me link to reset password. I know my password. It's notifications that id problem

  • Ketul20616565 Ketul (@Ketul20616565) reported

    @amazonIN what an utter **** is happening.. i am doing KYC for Amazon pay balance but it's not happening only.. always network error.. even though I am using 300mbps wifi but still u guyz have network problem and no one picks a video call for KYC.. ****** management

  • ziggywalksinla repeal 41.18 (@ziggywalksinla) reported

    @versacebrain @AmazonHelp nothing was broken really. delivery guy just didn’t show up but said he did. current name & address was on the order. when i called a rep saw my old name on an address on file from years ago & decided to call me that instead. i corrected her & she kept doing it to be an *** 😒

  • thanmathpradeep HanmatH PradeeP (@thanmathpradeep) reported

    @AmazonHelp Item ordered on 20th and do we have to wait till 27th to get the item delivered? Don't point this out as a time frame ... do you want customers to wait for 7 days? This is not just me, the other 4 customers in my colony ordered the same item and now all 4 have the same problem

  • rational_anil Anil Rational (@rational_anil) reported

    @AmazonHelp @amazonIN I followed up via email and sent them the images, and got the response that order is not eligible for a reward which didn’t need me to order anything. Is your team even able to understand the issue?

  • frickerforfair fricker-for-fairness (@frickerforfair) reported

    @SkyNews Example: A person works for a company like Amazon they don’t earn enough money to support their family so they get tax credits in other words state benefits. BUT how many companies don’t actually paid UK taxes, if you think about it they’re part of the problem.

  • Sweta7785 Sweta (@Sweta7785) reported

    @AmazonHelp But my problem is not been issued

  • minhomomofan violet (@minhomomofan) reported

    Hey Amazon thanks for making my mom work in hazardous conditions today, she ended up getting a flat tire! Not like you’ll pay for it though. Maybe don’t make people come in when there’s a hard snowstorm coming down next time.

  • vikash084 vikash ranjan (@vikash084) reported

    @AmazonHelp @AmazonHelp @amazonIN Still problem not solved🤷🏻. Again your team had asked for 2-3 working days. Can you people please confirm whether your are going to solve the problem???

  • GHargraveWrites Gabriel Hargrave (he/him) (@GHargraveWrites) reported

    @MxJackParker I think as long as you don’t make it available on Kindle Unlimited, you should be able to do that. Putting it on KU makes it Amazon-exclusive, and they can take it down if you distribute it elsewhere.

  • snehishivam768 snehishivam (@snehishivam768) reported

    @AmazonHelp I contacted the customer support on 18 th , 20 th and 22 nd January regarding the same issue . All of them told that I will recieve my parcel within 48 hours and they have escalated the issue but still i have not recieved the update .

  • BerniceWrites PenSword 🇲🇾🐉 (@BerniceWrites) reported

    @MuseZack Perhaps only an American problem? The rest of the world is watching content from everywhere else on Netflix/Amazon.

  • pankaj19893 pankaj jain (@pankaj19893) reported

    @AmazonHelp Support team already issue has been raised....pls check further and expedite this request of return or replacement.

  • isumansaurav SUMAN SAURAV (@isumansaurav) reported

    @rikhiltaneja @amazonIN @AmazonHelp They were denying these issues so i asked for help after this post they arranged the pickup

  • ChakhnaTweets Ash (@ChakhnaTweets) reported

    @AmazonHelp Customer care person explained me that it is a glitch so correct why making me suffer

  • Sweta7785 Sweta (@Sweta7785) reported

    @AmazonHelp How much I have to wait for my own money.what a pathetic service you are giving! Neither any update on app nor you are enabling cancellation option. From 20Jan onwards I am in the contact with customer care.But my problem hasn't been solved.

  • Sweta7785 Sweta (@Sweta7785) reported

    @AmazonHelp have ordered phone on 17 Jan paying 18999.Till today I didn't get my order.cancellation option is also unavailable.I have escalated issue on Twitter .Now customer care is saying you have escalated complaint on social platform so you have to wait few more days.rubbish

  • vikrant_chauha Vikrant singhchauhan (@vikrant_chauha) reported

    @AmazonHelp You are arguing with me, you can't tell by checking with your team. what is the problem?

  • GAMERnishu4444 nishu (@GAMERnishu4444) reported

    @Debjyoti_saha07 @amazonIN @AmazonHelp Same problem

  • ChakhnaTweets Ash (@ChakhnaTweets) reported

    @AmazonHelp Oh bad....this link is a problem because it assume that password is only problem and now it sounds that I am talking to another bot and not a person

  • vikash084 vikash ranjan (@vikash084) reported

    @AmazonHelp Still problem not solved🤷🏻. Again your team had asked for 2-3 working days. Can you people please confirm whether your are going to solve the problem???

  • raj_vijaypuriya Raj Vijaypuriya (@raj_vijaypuriya) reported

    @AmazonHelp What you want me,,? ,,, but I want you solve my problem,

  • GAMERnishu4444 Dharmesh (@GAMERnishu4444) reported from Rānchī, State of Jharkhand

    @AmazonHelp I update not but fix problem

  • _abhi_hf ABHISHEK RAJAK (@_abhi_hf) reported

    @AmazonHelp Ok thanku problem resolved 🙌☺

  • EricaJedynak Erica Jedynak (@EricaJedynak) reported

    .@mikeroweworks details the disappointment of so many of us have in nonprofit work over @amazon closing down Amazon Smiles. Down to the few hundred dollars my church makes - to go to building repairs - it matters.