Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: errors, website down and sign in.
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 1: Problems at Amazon
Amazon is having issues since 10:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Errors (47%)
- Website Down (33%)
- Sign in (19%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
|
|
Website Down | 25 minutes ago |
|
|
Website Down | 59 minutes ago |
|
|
Website Down | 8 hours ago |
|
|
Website Down | 14 hours ago |
|
|
Sign in | 20 hours ago |
|
|
Errors | 22 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
-
Glitch Truth (@glitchtruth) reportedWhich companies have already done the math: Meta, Amazon (junior dev hiring down 35% YoY), Google (headcount down 12,000 since 2023), Salesforce (headcount flat while revenue up 18%), Oracle (expanding AI offerings with shrinking headcount).
-
The Order Book (@OrderBookShow) reportedTradermayne breaks down the post-earnings price action across tech. "Big news on the AI front for Meta, like beat earnings by a lot, right? Like this is a big beat. Their estimate was 6.6, it reported 10.4, and they beat on revenue as well. Okay, Amazon, positive earnings again, right? Significant beat here. Moved up, pulled back, kinda trading apart." Feat. @Tradermayne
-
Jaipal Saini (@jaipal13saini) reported@AmazonHelp @amazonIN Your customer care associate not responding and continously transfer my problem to other associate ,none of them resolve my problem yet.
-
APEX GLOBAL TECH SOLUTIONS (@tech_apex1) reported@AmazonHelp I have already tried clearing cache and logging in from different devices, but the issue persists. My payment was successful on April 17, and the delivery is delayed. Stop giving generic replies and provide a concrete solution.
-
marv (@youcowardman) reportedThe bigger woke gymnastics is environmentalists pretending fake cheese created in Greece with tofu harmfully extracted from the Amazon is better for the environment than milk from a cow down the road.
-
Dasai Noroma (@DasaiNoroma) reported@QuintsEnjoyer There's a few big people in my extended family. From what I can gather from them, Amazon is really the only place that stocks "extended big and tall sizes", and 98% is in black, white, or grey colors only. 4XL and 5XL are BIG shirts. They know they're broken people.
-
InsightsnRevelations (@InsightsnR) reportedUtah Valley University Attack, the Aftermath, and America’s Response” by Anastasia J. Casey showed a publication date of September 9, 2025 (the day before the shooting). Amazon made a statement that the displayed September 9 publication date was caused by a “technical issue”.
-
Rivers (@JohnnyRivers33) reported@torreslacr74544 @WSJ South American cartels just killed millions upon millions of people with fentanyl while and are burning down the Amazon with corporate railroading gangs. You are all completely out of control.
-
~*Nettie Hendrix*~ (@mscoldheart87) reportedRealizing that just adding money to an Amazon gift card will solve sooo many problems!!! 😒🙄
-
Cpt Kaos (@cpt_kaoz) reported@Aaron_Cordovez @michaelpatron0 @AmazonHelp Most likely the UK revenue dep has a problem with you. Are you sure you still have a UK tax representative and correct active address?
-
deputydog357 (@deputydogblitzn) reported@SenCortezMasto @SenateDems We are still paying for Biden inflation which was caused by his open borders and covid lockdowns, paying extra for Walmart plus and Amazon delivery,if everyone stopped being lazy and got their own stuff prices will go down, it's time to break up monopolies
-
Frankie Lovehall (@TroopaKing) reported@Ideas2Film @RedNinetyFour Some aren't and some are. Amazon Prime ex players have no such issue. Jamal Crawford and Austin Rivers have no such issue. It's the ppl like Melo that do.
-
Sofia_Petrillo (@GrumpySofia) reported@WomenInTheBurbs @amazon Been moving more and more away from Amazon. It would SUCK to fully shut it down. But, I've lived through way worse.
-
LearnCourses.us (@LearnCoursesEdu) reportedBig Tech hiring secrets in 2026 🧵 Amazon & Meta: AI use = PROMOTION requirement Google & Microsoft: "Use AI to solve problems" in job manuals Adobe: "If you use AI in your application — that's EXCELLENT" The takeaway: Show HOW you use AI. Don't just list it. #AIHiring #JobSearch #BigTech
-
Rachel Ruff 👩🏻🍳 (@Rachoooseluh) reportedI’ve never taken the trash out, broken down my many Amazon boxes, cut the grass, moved furniture, put together trampolines or play sets, and the list goes on and on. Appreciate my hard-working husband so much!
-
Grey (YC W22) (@greyfinance) reported@hola_1c Hi 👋 We understand your concern. Acceptance on platforms like Amazon KDP depends on their own payout policies, and changes can happen on their side. This isn’t something we directly control. If you’re facing a specific issue, please share your details and we’ll help you check. Disclaimer: Please note that this is our only official account for customer support. We do not operate any separate or dedicated support handles. Kindly disregard and avoid engaging with any other accounts claiming to represent Grey Support. -P.M
-
Electrik Dreams (@techdreamzai) reported500K jobs created. Oracle rehiring at 40% less, Amazon cutting 30K, entry-level down 14%. Different math. Markets where expertise commands premium? Tracking those.
-
Amazon Help (@AmazonHelp) reported@sujoybhowmik1 We've cross-checked and the link is working fine. Please copy the link and access it from a different browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link, it will redirect you to Amazon app where you can connect with our team via chat. -Indhu
-
weneed2talk4u (@weneed2talk4u) reported@amazon , I'm waiting to hear back from you. When are you gonna deal with the problems that are chronic in Davis California????
-
IItasadduqq (@tasadduqq_miir) reported@AmazonHelp Hey Siddarda - I’ve already been in touch with the escalation team, but the issue still remains unresolved. This has taken a significant amount of my time and is extremely disappointing. @amazon @ajassy
-
VanDeClerk (@Van_der_Klerk) reportedCredit: John Rubino Substack - For a more sophisticated perspective, here’s a post by Lawrence Lepard, money manager and author of The Big Print: What Happened To America And How Sound Money Will Fix It (note the 5-star rating on Amazon)
-
Dhiraj Shastry (@ShastryDhiraj) reported@AmazonHelp Please stop sending automated replies here. This only proves you take customers for fools instead of actually resolving issues. @jagograhakjago @ConsumerHelp_
-
Vipin Goyal (@goyalvipen) reported@AmazonHelp Delivered in Feb. Raised an issue to the seller but it is not resolved yet🥴
-
Kai - Briefing Block (@briefing_block_) reportedNasdaq Composite Posts 15.29% April Surge - The Nasdaq Composite climbed 15.29% in April, its biggest monthly gain since April 2020. - Big tech earnings helped drive the rebound after Alphabet, Amazon and Microsoft beat expectations. - That turned April into a reset month for tech. - The index is now up 7% year to date after sitting down roughly 7% at the end of March.
-
البطولة أون (@elbotolaon) reported@AmazonHelp Hello, my account was recently unlocked via ID verification, but my old disconnected phone number is still stuck in my profile. I cannot add a new number, and your website chat keeps giving me a 'snag' error. Please help me remove it!
-
Sam Barrow (@SammyBarrow32) reported@KySportsRadio Hate it. My Amazon Prime live sports sucks eggs. I had no problems until this year. Hate it now.
-
Amazon Help (@AmazonHelp) reported@dipanmoy @dipanmoy We are sorry to know the error you are getting while placing order. We're working to expand the availability of our grocery delivery to more Amazon customers in eligible areas and kindly check periodically for the availability. -Devasena
-
Oswarld | Oz (@oswarld_oz) reportedAmazon $AMZN 📊 Amazon Q1 2026 — "AWS reaccelerates, but cash is drying up" ▪ Revenue: $181.5B (+17% YoY) ▪ Operating income: $23.9B (vs. $20.9B expected) ▪ Net income: $30.3B (vs. $17.1B prior year) ▪ EPS: $2.78 (vs. $1.62–$1.63 expected) By segment▪ AWS: $37.6B (+28% YoY) — fastest growth in 15 quarters▪ AWS operating income: $14.2B ▪ North America: $104.1B (+12%) / op income $8.3B ▪ International: $39.8B (+19%) / op income $1.4B AI infrastructure (the standout signals)▪ Bedrock processed more tokens in Q1 alone than in all prior years combined ▪ Bedrock customer spend: +170% QoQ ▪ Custom-silicon (Trainium-led) annual run rate: $20B+ (triple-digit % YoY growth) ▪ AI chips deployed in trailing 12 months: 2.1M+ — over half are Trainium (first real crack in NVIDIA's monopoly) ▪ NVIDIA GPUs: 1M+ additional deployment planned in 2026 ▪ Anthropic 5GW Trainium deal, OpenAI 2GW Trainium deal CapEx / Cash flow (the shock numbers of the quarter)▪ 2026 CapEx: ~$200B ▪ TTM Free Cash Flow: $1.2B (down 95% from $25.9B a year ago)▪ Morgan Stanley estimate for 2026 FCF: -$17B ▪ BofA estimate for 2026 FCF: -$28B ▪ PP&E purchases: +$59.3B YoY, mostly AI Market reaction: numbers respected, but FCF compression looms👉 The clearest evidence yet that AWS is back. The real test is whether revenue acceleration outruns cash burn.
-
D.A. Garden (@DAGarden_Retro) reportedIf we could import them from Amazon US? We can't; they don't allow international shopping in them. If we had a shop of our own to buy these or similar items? That was shut down without warning last year. If there was any alternative, I'd be open to it. But there's not.
-
Viraj (@Viraj_Jn) reportedMind you, there is no issue with the address. The issue lies with the amazon delivery stations or the process, who cannot assign the orders to the correct delivery hub.