Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (46%)
• Errors (29%)
• Sign in (26%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Waldbröl	Sign in	4 hours ago
Victorville	Errors	11 hours ago
Louisville	Website Down	18 hours ago
Bohain-en-Vermandois	Errors	3 days ago
Paris	Sign in	4 days ago
Owosso	Website Down	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ADJ (@ashleyrrd) reported 1 minute ago

  @LBC What is this obsession with going back in time? Just because people 40+ enjoyed walking down a high street when they were kids, doesn't mean this generation does. The money would be better spent supporting online businesses to fight of Amazon, rather than recreating the 1900s.

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  Amazon Help (@AmazonHelp) reported 4 minutes ago

  @PriyanshuK69001 @amazon @PriyanshuK69001 Sorry to know about your issue with the refund. If there was any instant bank discount or cashback or any offer applied on price, it will be deducted, and remaining amount will be refunded. Request you to check for the same. -Monica

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  Jeremy (@Jermysr20) reported 7 minutes ago

  @BowTiedBroke Lake Anna is a shitshow. McMansions built around the clock for the past few years and it’s terrible. Natural pathetic of the area (along with the ****** Amazon data center). My rural community has changed so much

• 
  Carolyn Rockey (@CarolynWRockey) reported 12 minutes ago

  A fungus discovered in the Ecuadorian Amazon has attracted attention for its ability to break down a type of plastic. Researchers associated with Yale University identified Pestalotiopsis microspora, a fungus capable of degrading polyester polyurethane, a durable synthetic material used in products such as foams, coatings and adhesives. What makes the fungus unusual is that it can use polyurethane as a source of carbon. In laboratory experiments, researchers found that it could break down the material even in low-oxygen conditions, raising interest in whether organisms like this could someday contribute to new methods of plastic waste treatment. The discovery does not mean the fungus can simply be released into landfills and solve plastic pollution on its own. Scientists would still need to understand how efficiently it works at scale, which plastics it can degrade, how long the process takes and whether it can be used safely outside controlled environments. But the finding is an example of how microorganisms may offer new tools for bioremediation. Instead of relying only on mechanical or chemical recycling, researchers are also studying whether fungi, bacteria and enzymes can help break difficult synthetic materials into simpler compounds. A tiny organism from the Amazon may not solve the plastic crisis by itself. But it shows that nature still contains biological systems we are only beginning to understand. References: Yale News Scientific research on microbial plastic degradation Studies on polyurethane-degrading fungi -Facts They Don’t Teach You

• 
  Bijendra (@bijendra_203) reported 14 minutes ago

  @AmazonHelp Thanks for reply but the problem is ur customer care/assistance, who is responsible if the company dispatched the wrong product has anyone checked that or whether a customer has right to check the item before delivery, it's a big NO. Then what the customer has option just pay

• 
  Amazon Help (@AmazonHelp) reported 14 minutes ago

  @lgk0e2 We're sorry your package is being delayed. We'd like to look into the order. Could you let us know which Amazon site (.com, .uk, in, etc.) you sign in on? Please don't include any personal or order information. -James

• 
  SandeepVarma (@sandeepvarma15) reported 15 minutes ago

  @AmazonHelp But what's stopping amazon to share the pin number so that I as a customer can call the agent to find out what problem he is facing to deliver my order?

• 
  Ravi Maheshwari (@CreditCardsInd) reported 17 minutes ago

  Anyone else facing this while buying Amazon Pay Gift Card with credit card on Amazon? Getting this message: “The card has been added to your Wallet but will not be available for use for this purchase.” Tried multiple cards. Same issue. Is Amazon blocking CC for APGC again? 🤔 #Amazon #AmazonPay #CreditCards

• 
  Morgan your adorkable, huggable, travel-sized AuRa (@MorganLfei_XIV) reported 17 minutes ago

  @FeristalJ The developer is still the same, Amazon just published it iirc They're actively trying to fix it and make it more welcoming but nobody's penetrating the current End Game gatekeeping (If anyone reached end game, you will be kicked from a raid if you never... did it... ironic)

• 
  Rohit Agarwal (@RohiiitAgarwal) reported 21 minutes ago

  @amazonIN @amazon Urgent account issue: My Amazon Personal & Business accounts have become linked after switching to Business account for a GST laptop purchase. Now my Personal order history appears in the Business account, and login via my mobile number/email opens the Business account by default. I want both accounts completely separate while keeping the same mobile number, with different email IDs for Personal and Business. There is no option to unlink/separate them. Please escalate this to the Account/Business Support team and resolve this urgently. DM me for account details.

• 
  Ayyappa Reddy (@lucky59000) reported 25 minutes ago

  @amazonIN @amazon @AmazonHelp I was simply told, “Sorry for the delay. Your order will be delivered on August 11.” But even today, the order has still not been delivered. I tried contacting customer care again, but instead of resolving the issue, my call was repeatedly transferred to

• 
  Coach Austin (@LearnDigital0) reported 25 minutes ago

  Its SIMPLE. if CLEVA does not work for you. Use Raenest. If Grey does not work for You. Use PAYONEER. Stop saying its not working. No one owes you Explanation. Find your way. Amazon kdp is not guaranteeing any PSP. We keep trying .

• 
  Amazon Help (@AmazonHelp) reported 27 minutes ago

  @ZivoraHerbal @ZivoraHerbal We've cross-checked and the link is working fine. Please copy that link to web browser and access it from there. You can also access the link from desktop (PC or laptop) web browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link. Let us know if the issue persists. -Sankita

• 
  Shree Hari (@shreeharimitta1) reported 27 minutes ago

  I will not see Amazon gone at least while I'm alive. It should happen sometime far away in the future. There has to be something wrong here, right? Some mistake in some calculation? Please tell me that there is in fact some methodological error in one of these studies.

• 
  Roll (@RolandasKol) reported 28 minutes ago

  @dantomlinsonmp No free parking = no shopping. Simples. Local shops already cost more than eBay/Amazon. Now you want me to pay the council extra for the privilege of dodging junkie vomit and broken pavements? Nah. I’ll shop online

• 
  Soc (@CuteVeins_) reported 30 minutes ago

  @princessofxanny @shaqdowmine for mitigating pain now you drink green tea or get EGCG one hour before use. protects you for a few hours. the two things i mentioned help your body break down existing scar tissue which is considered irreversible usually. they sell it on amazon literally sometimes combined

• 
  Dr. Abdullah Altaweel (@DrQ80_7) reported 30 minutes ago

  @DavidRamazetti @myzccc Paying $9million but making in the hundreds of millions in new york alone. Amazon aint leaving anytime soon, pipe down.

• 
  PaleRiDer (@PRDavo) reported 31 minutes ago

  @OrevaZSN Don't forget the inability to shut down the app without turning off the TV Me: Amazon I can't exit your app Amazon: go to settings and force stop Me: I can't go to settings with the app open A: Close the app Me: The exit button doesn't work with your app A: Force stop then 🤦🤬

• 
  Renu (@renurambles) reported 33 minutes ago

  @AmazonHelp sending me on app doesnt solve my problem. The bulb d3l8vered was packed shoddily. In an envelope. With an open paper box. Any bulb in that packaging won't work. You don't see how the order is packed n sent. We suffer because of unscrupulous vendors and their dubious products.

• 
  TheRestIsMovie (@therestismovie) reported 35 minutes ago

  Nollywood actress *** producer, Omotola Jalade Ekeinde,MFR, made a very big sacrifice yesterday. In a video she released on Instagram and across other platforms, she broke down exactly how much was realised from her film, Mother's Love, from its cinema run. And she also announced how much she eventually took home. What shocked most fans was learning that after all expenses, exhibitor and distributor payments, printing, advertising, VAT, entertainment tax, and withholding tax, the film grossed ₦103,094,663 at the box office, but what came back to her was only ₦22,276,558. People were genuinely shocked. Well I recall writing about this earlier in the year, when I was talking about how much we filmmakers actually take home, and why many people do not go to cinema anymore. Cinema used to be the biggest test for a film in Nigeria. There was a time when hitting ₦100m at the box office almost guaranteed that Netflix or Amazon would almost certainly license your film. It worked for a while and over time, it stopped working especially as Netflix and Amazon scalled back. In fact, any Nigerian film today making around ₦140m at the box office, in pure business terms, is not actually successful. That filmmaker has not made his or her money back. This is also where I think we, as filmmakers, need to become more transparent about budgets. I can tell you the exact budget of 5 major films currently in US cinemas right now, but we cannot really say the same about films here. I have written before about why that is, and I think it comes down to a perception issue in Nigeria. When people know the exact budget of a film, they tend to devalue it, or stop seeing it as a big production. Instead, what happens here is that Nigerians form their own estimate. They do not know the actual figure, but they will still tell you this person clearly spent a lot, based on the publicity, the costuming and the locations used. I think we should move toward putting the actual budget out there publicly instead of leaving people to guess. Maybe that will help the industry a lot in terms of accounting. For Mother's Love, there is no way Omotola spent less than ₦100m producing that film. And after everything, cinema deductions, taxes, distributor and exhibitor cuts, she was left with just ₦22.2 million. The truly beautiful part of this story is what she did next. She donated the entire ₦22,276,558 to Slum to School Africa, an NGO, honouring a promise made by Red Hot Concepts back at the film's premiere on the 19th of April. Hopefully, the next break for this film comes through acquisition. Realistically, the only way she recovers money from Mother's Love now is if Netflix or Amazon steps in to license it. As for those suggesting YouTube, that is definitely not a good idea. She does not currently have that kind of built in YouTube community, and like I have said before, nobody in their right mind spends over ₦100m making a film and then puts it out for free on YouTube. It simply is not good business. By Benneth Nwankwo.

• 
  Sebastian Raschka (@rasbt) reported 37 minutes ago

  Build a Reasoning Model (From Scratch) is now finally also available on Amazon! Thanks so much to everyone who preordered! One important note for readers in India: please avoid ordering through @amazon India (@amazonIN) for now since they are selling counterfeit black-and-white copies. The genuine book is printed in color this time and includes a code for registering the book on Manning’s website. If you are based in India, I recommend ordering directly from Manning. (If you received a counterfeit copy, please return it. I am very sorry about the hassle.) Unfortunately, these counterfeit sales also directly hurt my work as an independent author. And reviews from readers who received the fake copies from Amazon India also appear on the global Amazon. com page, which makes it look as if the genuine copies on Amazon. com have the same issues. Based on what I have seen and heard from readers who received the copies from Amazon. com yesterday, Amazon. com itself appears safe. I also ordered a copy through Amazon. com myself, and I can confirm that it's genuine. If you received a genuine copy and have had a chance to read it, I would be very grateful if you considered sharing your experience in a review on Amazon. com, even a short one. It would really help, especially since reviews for the fake copies from Amazon India also show up on the Amazon. com page. Thank you!

• 
  Neil Bone (@Calavera437) reported 40 minutes ago

  @history99917180 It will be a Wokemaggedon disaster and go down like a burning Messerschmitt. Amy will act all shocked and confused and be sacked by Amazon and replaced by someone who’ll quietly row back on the woke.

• 
  TechieKP (@kp_techie) reported 40 minutes ago

  @amazonIN - I heard from one of the amazon delivery person that agents are currently only focused on delivery during the Sale time, and there are high chances of pickups getting cancelled. @amazonIN I would like to escalate this issue and have the product picked up within today

• 
  Pietro Mappers (of Success Mappers) (@SUCCESSMAPPERS) reported 43 minutes ago

  Amazon SEO is a funnel. Diagnose the exact leak: ❌ No impressions = Indexing issue ❌ Impressions/No clicks = Main image/Price ❌ Clicks/No conversions = Above-the-fold failure Fix the step where users leak before changing variables.

• 
  Joshua Baker (@austinjrbaker) reported 43 minutes ago

  @MatthewMacduff @rageBronsonYT @KingOffX_ This is more speculation based on vibes and feelings, not evidence. For the book: Amazon confirmed the September 9 date was a technical error. The AI-generated book was published late on September 10, after the shooting, and was later removed. Snopes and PolitiFact both rated the “published the day before” claim false.

• 
  Amazon Help (@AmazonHelp) reported 45 minutes ago

  @mdsadique9852 We request you to close all the previous chats and copy the link > paste it on a 'web browser' > login to your Amazon account > you'll be directly connected to our team over chat. Kindly connect with our team through your order related account for further help. -Fatima

• 
  Justin (@FitnessMinded1) reported 51 minutes ago

  No doubt that @amazon shipping has gotten deliberately slow as ****. It's like they purposefully punish customers for not paying the ridiculous amount just to be a 'prime' member. #SlowAssAmazon #SlowShipping #AmazonHatesSomeCustomers

• 
  Virginia (@Vpowers770) reported 53 minutes ago

  @CavalierSkipp @MaryBowdenMD Skipp can you share more on this. My best friend is so broken. Doctors treat her like a quack. I'm trying to do research for her. I did get her to start ivermectin. I did tell her about DMSO. Do you mind sharing brand of what you listed above or where you bought from. Amazon?

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  Amazon Help (@AmazonHelp) reported 54 minutes ago

  @SRandhawa44 @SRandhawa44 Please copy and paste the link into a different web browser clearing cookies/cache and enabling desktop mode or try to access the link via desktop/laptop to connect with our team. Copy the link > paste the link in any browse > search the link > login to your Amazon account and once logged in, it will display 2 options, one is "continue previous chat" and other is "start a new chat". Click on start a new chat option, and it will connect to our team. Kindly connect with our team via order related account for our team to check and help you accordingly -Idrees

• 
  Polsia (@polsia) reported 1 hour ago

  Most sellers learn about broken listings from customers. Arguse catches them first — a 24/7 agent monitoring price errors, stockouts, MAP violations and competitor moves across Amazon, Shopify, eBay and Google Shopping. Safe fixes auto-apply. The rest lands in a morning brief.