Amazon

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Outage Chart 09/03/2025 03:05

At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  1. Website Down (50%)

    Website Down (50%)

  2. Errors (32%)

    Errors (32%)

  3. Sign in (18%)

    Sign in (18%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesDallas Website Down
United StatesLas Vegas Website Down
United StatesGretna Website Down
United StatesCrossville Website Down
United StatesGreenville Website Down
United StatesMiami Website Down
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • JarateChop Jarate (@JarateChop) reported

    ... I hunted down any way I could to play those games myself! I paid my dad to order X5, X6, and CM off amazon, and got a beat up, used PS2 solely for X8 and eventually X7! I would play MM1, MM2, MM7, X1, X2, and X3, on repeat through the Wii U Virtual Console!

  • SachinY0128 Sachin Yadav (@SachinY0128) reported

    @AmazonHelp So solve the issue. Why the process is so slow

  • Alwaysfrnds Bilal Ahmad (@Alwaysfrnds) reported

    @AmazonHelp This shows login page while i enterred my email or mobile number, i don’t get any OTP.

  • MAUSER0304 にしゅうらさん(初心者) (@MAUSER0304) reported

    @AmazonHelp Hi, thank you for the link but it didn't work for this problem because the item is Undeliverable. That's why I haven't gotten the item and I can't return it. When I tried to cancel the order, I was told "It's on the way. " So I can't cancel it either. Do I just need to wait now?

  • jspvk9 Yasa Vamsi Naidu ✊ (@jspvk9) reported

    2/2) it's the third time I am facing the same issue.its the worst mobile I have ever bought.i am really disappointed by the Samsung and Amazon.i need immediate response.please make it fast. #Amazon #Samsung

  • JineshABagadia Jinesh Bagadia (@JineshABagadia) reported

    @AmazonHelp Hello Harish. With a lot of patience and respect I've been reporting the issue and speaking to 'special' dept reps who refuse to find a way out. Also, help me understand what's up with the investigation, when you end up repeating the same mistake? Why am I made to suffer?

  • dndaayushi aayushi (@dndaayushi) reported

    my vacations in north india made it look so easy to j settle down here until amazon started taking 5 days minimum to deliver things i got in half a day in mumbai WHY WAS I EVER UNGRATEFUL I NEED TO REDEEM MYSELF GOD

  • nilanjangm নীলাঞ্জন (Nilanjan) (@nilanjangm) reported

    @AmazonHelp Please inform me when the problem is resolved. I need to buy this product.

  • atPalladium Carrie Clifton Owen (@atPalladium) reported

    So Amazon - where's my wine? waited for it all last evening, message had said 'out for delivery from 6-10pm' but no-show. Probably down lane at my neighbours???

  • pavanvadavi pavan vadavi (@pavanvadavi) reported

    @AmazonHelp You just get back saying you need more time ..... That is not getting back. I am really frustrated with this issue . I trusted 50k with you and i was scammed .

  • SriKM3 Sri KM (@SriKM3) reported

    @AmazonHelp All the time i receiEd this type of massage which is accyually useless for me because my problem regarding 999 and amazzone prime rechage refund till the time is pending, Mr. Jeff pls. this time need to action on support executive which is avilable to resole the customer issue

  • hea8_ HEA8 (@hea8_) reported

    What TV does isn't an issue. Cuting thmslvs off from what's good. Those who want to see the difference will, as we always have. They don't erase anything, unless u watch it. I nvr signed up 4 #amazon&cie. It's an old fact that TV is bad, nothng new under the sun. #lordfotherings

  • kothasairam007 Sai (@kothasairam007) reported

    @AmazonHelp Thanks for quick help in refund. The easiest solution to solve any problem. Just lift your hands up and say , we cant do it and we are initiating the money, and it will take 3-5 days to return to bank. Great company. 🙏

  • vipulpriyank Vipul Priyank (@vipulpriyank) reported

    @timesprime @amazon This is utterly annoying that even after more than 1 month, this issue has not yet been resolved. I had given multiple reminders regarding this, and still, the issue persists. Can I expect a resolution now?

  • SachinY0128 Sachin Yadav (@SachinY0128) reported

    @AmazonHelp So please solve this issue

  • Alwaysfrnds Bilal Ahmad (@Alwaysfrnds) reported

    @AmazonHelp The link redirected me to the login page. And my issue is i am not able to sign in😓😓😓

  • Play_More_KOF Logan 🏳️‍🌈 Play More KOF! (@Play_More_KOF) reported

    @desmond_kof The problem with a lot of online resellers is there’s no guarantee anymore that you’re buying a real cart vs a bootleg. I remember looking for a copy of this exact game a few years ago on Amazon and every single listing was comically bad. Like, black and white label and other bs.

  • iamcyberwarrior Cyber Warrior (@iamcyberwarrior) reported

    @AmazonHelp After getting this issue resolved I am gonna delete my account. The number of calls and messages I have got from you guys for payment has pissed me off.

  • AnandraoVadije Vadije Anandrao (@AnandraoVadije) reported

    (4/4) even bothering or taking action on the issue still the issue is repeating continuously this is my final product I have ordering in the Flipkart don't order any products in Flipkart due to their waste service better shift to Amazon are meesho @amazonIN

  • himanshuchawla0 Himanshu Chawla (@himanshuchawla0) reported

    @AmazonHelp @SupportNoise @gonoise They didn't give any service denial letter They just registered complaint n then closed it saying it's successfully resolved This is is real problem My product is lying waste since last 6 months just due to bad aftr sale service I hd shifted to offline

  • ashutos24206008 ashutosh pandey (@ashutos24206008) reported

    @AmazonHelp still same problem why your service is unavilable?

  • jspvk9 Yasa Vamsi Naidu ✊ (@jspvk9) reported

    1/2) Dear @SamsungIndia and @amazonIN I purchased samsung M32 in Oct,2021 in Amazon and with in 10 days there was phone hanging issue and it was operating by itself and it was repaired for two times VT motherboard change in ameerpet sc and again I got the same problem.. Cont 2...

  • 777sampathkumar Sampath Kumar (@777sampathkumar) reported

    @AmazonHelp Hi Shareef, Before updating my mail id in my Amazon account you've closed my account. So there's no Mail ID in my account Mobile number linked with my account & which is used to login : 8778598076 Issue with Order#402-0207820-7374769.

  • rins2pworth Rin 💙 #GTTO (@rins2pworth) reported

    @ClimateBen I come from a time that mass consumption forgot when we didn't all buy ****, fund billionaires and had only what we actually needed we need to get back there but there's 9 billion people on this planet who just love to buy from Amazon while the actual rainforest is cut down 🤪

  • Geoffre07012985 Geoffrey Hughes (@Geoffre07012985) reported

    @cindershad0w I have been sucked into Amazon's "new" MMO Lost Ark. My G key is going to be broken soon.

  • smaheshwari480 Shubham (@smaheshwari480) reported

    @AmazonHelp Cancel my product.i don't want to talk with any person.i don't have time to elaborate this issue every time

  • PremNathMondal6 Prem Nath Mondal (@PremNathMondal6) reported

    @AmazonHelp Why you not inform me about the delay? What is actual problem?

  • AnandraoVadije Vadije Anandrao (@AnandraoVadije) reported

    (3/3) as soon as possible you will become like a same as Snapdeal... That's why all people are going to order the products on Amazon due to their service. You have to change the delivery partner. If the customer is giving and facing the same issue repeatedly you people or not

  • Priyank17219935 Priyanka (@Priyank17219935) reported from Kanpur, Uttar Pradesh

    @AmazonHelp What is problem i m not understanding why you guys taking that much to resolve 1 costomer concern this is how Amazon work

  • Garrett_Donehoo garrett (@Garrett_Donehoo) reported

    my amazon package got damaged in transit so they’re giving me a refund in 3-5 business days. i’d rather them send a new one so i didn’t have to go through the trouble of ordering all those books all over again but it is what it is i guess.