Amazon

Is Amazon down?

Problems detected

Users are reporting problems related to: errors, website down and sign in.

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Outage Chart 02/28/2026 11:25

February 28: Problems at Amazon

Amazon is having issues since 10:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  1. Errors (42%)

    Errors (42%)

  2. Website Down (41%)

    Website Down (41%)

  3. Sign in (17%)

    Sign in (17%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomTroon Errors
GermanyBerlin Errors
United StatesSaint Marys Errors
United KingdomLondon Errors
United KingdomPoplar Errors
FranceBrunstatt Website Down
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • boris_backing Sunak Not My PM (@boris_backing) reported

    How your PM (not mine) plans to spend your money on climate issues: £11.6bn on climate finance £1.5bn for Pakistan & Somalia £65.5m for Kenya & Egypt £150m Congo & Amazon £65.5m Clean Energy Innovation £3bn Nairobi’s Railway City & hydropower project Happy with that??

  • mohsin049 Mohsin Husain (@mohsin049) reported from Lucknow, Uttar Pradesh

    @amazonIN @amazon I request return for a quality issue of product delivery agent took away the product & now It is showing " Return pickup verification failed" and asking me to schedule new return. Amazon Return ID: DMV5hznKRRMA Order ID: 171-8912806-3381955

  • Flipkar12784891 Flipkart Support (@Flipkar12784891) reported

    @Sivkar1 @AmazonHelp In the future, please ensure that you share your details via DM for the privacy of your Flipkart account by Customer care number//6372186653//just call all refund re issue request.

  • FitzEzra2 Fitz Ezra (@FitzEzra2) reported

    Having mite problems in my greenhouse, and this knocked it down by about 95 percent after a week.' Amazon sales have averaged about 120 units each month, which is certainly not a ‘wow' moment for us.

  • AmazonHelp Amazon Help (@AmazonHelp) reported

    @LEiGH_331 Hello, we're sorry to hear of the issues you've had. Just to clarify, which Amazon domain is your account on? .com, .co.uk, or any other? - Kevin

  • dugtal_ashish Ashish Dugtal (@dugtal_ashish) reported

    @AmazonHelp I have tried the earlier mentioned steps within 1 hour only but was not working. The link you just shared is to the chat support.

  • srikanthulli1 srikanth ulli (@srikanthulli1) reported

    @AmazonHelp Please look into this issue seriously make it as soon as possible

  • VickyJa37817897 Vicky Jassal (@VickyJa37817897) reported

    @AmazonHelp I was escalated this issue customer executive toldme we will escalated this but this issue handle by social media team so wait from social media team response so i want to how to social media team contact me if not can you contact me with your team

  • mohsin049 Mohsin Husain (@mohsin049) reported from Lucknow, Uttar Pradesh

    @AmazonHelp I already did it ..says to wait for 3-4 working days The mistake is from your side why should I wait for 3 days Resolve this issue by today

  • HarpreetS95 Harpreet Singh (@HarpreetS95) reported

    @AmazonHelp Yes, they promised to solve this issue in 15 days and It has been more than 1 month but still I haven't received any response from their side yet.

  • dearman9 Craig Dearman (@dearman9) reported

    @AmazonHelp Hi. The issue is the new update is awful. The shuffle function is pointless and you can no longer listen to any individual songs without the app shuffling to something similar. I hope Amazon rethinks this and reverts to how it was previously. I worked just fine before.

  • erbohbot erboh (@erbohbot) reported

    Wallah, by the holy Quran I lay my hand upon I blaze Bezos, inflict inflammatory damage on Amazon, burn it down like when they put the cattle on The hottest on the map since the Atlas of Catalan

  • YerikaXMaki YerikaXMaki (@YerikaXMaki) reported

    @AmazonHelp Naw I tried doing that for 4 hours and you keep telling me if I don’t want to pay for a box to ship the broken defective, used product then we cannot refund you. So I wanted to put this out there for everyone to see. I will be posting the pictures and all the information

  • SoulfulSugar2 SoulfulSugar (@SoulfulSugar2) reported

    @realHongHong @HarrietEve9 Well yes you are just going for the Black man. The documentary has been on Amazon since 2018 and you didn't have a problem with it until now. Shame on you for being hateful.

  • scollie42_ ollie (@scollie42_) reported

    @sevenjoshh didnt have a issue for fortnite and idk its some green one on amazon

  • ShiviGo33263418 Shivi Goyal (@ShiviGo33263418) reported

    @AmazonHelp Hey Paul, have already put my response and request to reinstate my account with my explanation I think it is a mistake or an error I'm sure the team will help as I have my account for years now. Ok shall I now just wait?

  • AmazonHelp Amazon Help (@AmazonHelp) reported

    @onwuzuam Can you tell us a bit more about the issue you are experiencing? Can you also confirm which Amazon site you use (.com, .in, uk, .au, .jp, etc?). -Rebecca

  • Skyhawk442 According to Larry (@Skyhawk442) reported

    Is #Amazon having issues with service?

  • SWAPNES42000856 SWAPNESH (@SWAPNES42000856) reported

    @AmazonHelp Nothing is working. The email team is just sending me the same exact emails from last 3 weeks. No idea whom to approach as non of your team is helpful at this time. No idea whom to escalate this issue. Poor Customer service.....

  • jiangyin Aeryn 🦉 🏳️‍🌈 🌻 @ithendra@mastodon.online (@jiangyin) reported

    @AmazonHelp Basically Australia Post delivered it incorrectly - wasn't anything Amazon did. Just have to wait for them to fix it.

  • AletheaAlone Alethea Hunt (@AletheaAlone) reported

    @AliceHoylePSHE Amazon britwear @£2.99 ones are what my child wears. Low scoop neck like a girl's vest, but no trim. Ribbed though, which might be an issue.

  • HrKoul Rakesh Koul (@HrKoul) reported

    @AmazonHelp This link is landing in your Amazon mobile app on which I had made chat for more than 1 hour still you people failed to resolve the matter Why Nodel or higher authorities email is not shared There is no mechanism to get problem resolved in Amazon India Total mess. #consumerforum

  • AfricanSoul11 Harley Q (@AfricanSoul11) reported

    @bwalya6mutale Not that I know of. That's the problem with Amazon shows. They take their time. Sweet time.

  • abhisaarsurana Abhisaar (@abhisaarsurana) reported

    @RoadsOfMumbai Buy whatever you like in amazon (how many ram you want, hard disks or sdd, graphic card etc) and do assemble if you can fix it. Just enjoy :)

  • sumitduster Sumit Duster (@sumitduster) reported

    @AmazonHelp I had taken echo 4 generation from your website but there was issue due to which I got refund stuck on return but 30 September, and when I ask for help from amazon they get srif time!

  • dranjujhabmc Anju Jha (@dranjujhabmc) reported

    @AmazonHelp Since last 7days I am waiting for email from Amazon for further assistance. I am not finding way to get refund back. Amazon social media team is not working on my matter.

  • ChinvaZ3 Chintan Zaveri (@ChinvaZ3) reported

    @AmazonHelp Well that's for me to decide. You have not been able to do the pick up for about 2 months and you make false statements that house is locked while it never is, what justification can you give there. Look into the issues, understand the problem before giving such adamant responses

  • s_danielano Stevano_Danielano (@s_danielano) reported

    @richp14017710 @GeorgeMonbiot Since I’ve been around, the decline in the environmental condition of the planet has plummeted. CO2 up from 320 to 420 ppm, countless species lost, Amazon forest Mega-loss, seas and land ***** and polluted. The results from talk are unfortunately too slow

  • cristianleo Cristian Di Lauro (@cristianleo) reported

    @AmazonHelp hi, is there a problem with the Amazon prime music app for iOS? Albums are not loading correctly. Very annoying !

  • desi_superman_ Sameer Sood (@desi_superman_) reported

    @AmazonHelp Didn't work. Uninstall the app, logged in again. Same Issue. Tried placing the order via PC website, Same Issue.