Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (48%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Madrid	Errors	2 hours ago
Detroit	Errors	4 hours ago
Bristol	Errors	6 hours ago
London	Website Down	11 hours ago
Dieppe	Errors	15 hours ago
Atlanta	Errors	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MikeMF (@mike_finnity) reported 8 minutes ago

  @ThrillaRilla369 Kidney cop. Get it on Amazon, or maybe even your local Walmart. Helps break down stones

• 
  Kier Jong Un (@StickToFact) reported 9 minutes ago

  @loobylambchop @GBNEWS Then you’ll have no TV at all. All other TV services, freeview, Sky or Virgin need a licence as they broadcast live TV. Amazon Prime doesn’t, it would only do that if you installed and used the iPlayer app, which also requires a separate login.

• 
  Nancy Rogers (@NancyRedPA) reported 10 minutes ago

  @sleepylovesu Ah, I just watched the scene on my newly-purchased copy from Amazon. There's just a glitch in the clip you showed, that's all.

• 
  Ashit Narain (@ashitnarain) reported 12 minutes ago

  @AmazonHelp This link is not working. Will appreciate a call back pls

• 
  Tanmaya kumar Sahu (@Tanmay8084) reported 15 minutes ago

  @AmazonHelp Please escalate this with the courier partner rather suggesting me to raise complaint. I complaint on x because my issue wasn't resolved by your application customer support service.

• 
  Enriquez (@SSGKingEZ) reported 16 minutes ago

  @KhalilTheSeer I’m 100% with you people spend money no problem on Amazon, food spots, mall shopping, bars, clubs, concerts, NBA/NFL/MLB etc. but draw the line when a person running an event ask for $10 or more our scene acts like they are unable to provide the bare minimum to grow the scene 😒

• 
  OG intelligence (@Syed07026368217) reported 20 minutes ago

  @Tote85310960091 @AmazonHelp @Tote85310960091 my guy lodge, a dispute with your bank maybe that will help you get out of the issue with this *** service

• 
  Mitesh Patekar (@miteshpatekar) reported 21 minutes ago

  @system_monarch Usecase for Irctc is different than Amazon. I am from Amazon Alexa and we handle december christmas peak without an outage. Our systems are distributed, db are sharded, and traffic patterns does not fight for a single resource. We do load tests and find bottlenecks and fix them for a month before december. In case of irctc, the contention happens because thousands of users requests or try to book for a single train or ticket which can cause connection contentions. They should implement better backpressure handling, queue, rate limiting. They should learn from other similar systems like ticketmaster, bookmyshow how they handle spikes during big events like world cup final booking, taylor swift concert etc.

• 
  Anshul Pareek (@ap2000pareek) reported 21 minutes ago

  @AmazonHelp I have issue with multiple amazon orders. Even being prime member I am not able to get a resolution.

• 
  Keron_ave (@keron_ave) reported 23 minutes ago

  @heavyontheza @nomadicsunset 🧡 let’s go!!!! Amazon won’t ever let you down 🤞🏾🫶🏾

• 
  Watching Trending (@WT_Trending) reported 24 minutes ago

  Amazon isn't done betting on Anthropic 🚀 They’ve doubled down on AI with another major investment. #Anthropic #AI

• 
  Mahipat Keraseeya (@KeraseeyaM) reported 24 minutes ago

  @amazonIN @amazon Only one person came to deliver and I had to bring it to the second floor. So the delivery man said, "Come and lift us from below and take us upstairs." Are we laborers or can we go down and lift it up and take it to our floor? If not, can we provide door ste?

• 
  Aric Goodman (@GoodmanAric) reported 30 minutes ago

  @pmddomingos It's cheap from the perspective of UPS and Amazon or they would not do it. They use it to offload otherwise less profitable delivery. I have worked for both. I am familiar with the internals. I am not arguing that it makes money. I am simply saying this is why it still exists. Plus it had a mandate, to delivery everywhere. Sounds like the problem. Is their pricing model.

• 
  Supriyo Paul (@joy074907) reported 32 minutes ago

  @AmazonHelp And it is not the case I will give you real check here when the product delivered by Blue dart they are delivering before time , wherever this things only happening when amazon hub is delivering the product. So here is the problem. Poor service and not meet customer expectation.

• 
  Elizabeth Greene (@Junglr_LLC) reported 35 minutes ago

  Zero impressions = zero data. And zero data means you can't optimize anything. Before you assume the keyword doesn't work, check these three things first: ① Relevancy gap Amazon won't show your ad if it doesn't think your product matches the search. Check that your title, bullets, and backend keywords align tightly with what you're targeting. ② Your bid is too low Sometimes the competitive floor is way higher than the suggested bid. Start from where you are and increase by 3 cents every other day.. not all at once. Set a bid cap (usually 1.25–1.5x your average CPC) so you don't spiral into $20 bids. ③ Budget running out early Even a strong bid means nothing if your daily budget is gone by 9am. Check the Budgets tab in Seller Central.. it'll show you whether you're running out and when. Fix these in order. Most impression issues fall into one of these three. Save this post next time you're staring at a campaign that won't serve.

• 
  all da ladies luv ryan (@meeska_mooska_) reported 36 minutes ago

  accidentally turned my amazon to portuguese i almost had to call up oomf to help me fix it

• 
  J (@fedupnewjersey) reported 40 minutes ago

  @MiddleOfMayhem I’m considering asking Amazon for my money back. It was terrible. Just a gift

• 
  RandomCharacter 🇬🇧 (@rand0mch4r4ct3r) reported 40 minutes ago

  @cashandcarrots @Magrai161 @rawespresso This is a separate issue we’re off-topic. Were these companies founded by the state? I’m sure many great companies were. Can you imagine the current state founding global behemoths like Microsoft, google, Amazon etc?

• 
  Mr Shaikh (@ShaikhOyez29910) reported 40 minutes ago

  (1/3) @AmazonHelp Any specific reason for making an issue only with my Amazon order? It was supposed to be delivered yesterday, but the delivery agent called and disconnected without saying anything. Soon after, I got a false “unable to reach customer” update.

• 
  Jesal A Mehta (@jesalamehta) reported 40 minutes ago

  @AmazonHelp @amazonIN @amazon Dear Gayathri, not my problem. Because Amazon is not refunding the the full shipping cost. Only Rs. 100/- which is probably less than 20% of the actual cost. Why should I bear the cost of returning a product which was received damaged?

• 
  Mark (@x1censored2) reported 42 minutes ago

  @StephanieLee08 @AmazonHelp @amazon $200+ dollars isn't the end of the world, but I'm going to guess that every CS Agent I talk to wouldn't drive down the highway & throw 2-$100 bills out the window for nothing. Not only that but they ship about 1/10 of my crap to a city I don't live in that's 50 miles from me. grr

• 
  italkbb (@JvoBlfk) reported 43 minutes ago

  @KarnesMellagio iirc, a big problem was that none of the military dictatorships in LatAM wanted to do land reform, the Brazilian dictatorship even preferred to promise people free land in the Amazon instead

• 
  ᴛɪᴄᴋʟᴇᴅɪᴄᴋʟᴇ✌ (@GoatPigeon) reported 48 minutes ago

  re online comics reading going down: all the chucklefucks saying "uh just use amazon" has never tried to look up any tpb of anything. basically 99% of anything i want to buy is out of print, even if it was published just two years ago. tpbs!! i live in canada!!

• 
  JeM!N Panchal (@jemin_p) reported 53 minutes ago

  @AmazonHelp But that’s the problem the app chatbot is just running in loop, not allowing human intervention. When chat bot can’t understand the problem. Not it is in FAQ How is the issue going to b resolved

• 
  Ashish Tanna (@ashishtanna03) reported 55 minutes ago

  @ccg33k I am not seeing HDFC discount on amazon checkout page for Tata Neu Infinity. What can be the issue?

• 
  Aye Aye CAPT (@AyeAye_CAPT) reported 56 minutes ago

  @mathlonning Nothing is going their way of late. Competition intensifying with 2 well-capitalized competitors they depend on for launch. Apple ecosystem locked up by Amazon. Terrible execution. Next shoe to drop is MNOs going with other providers. Entire thesis changed!

• 
  Shan (@Chris38377980) reported 58 minutes ago

  Ordered through @amazonIN Now for urgency 2nd time Item marked delivered, agent blocked the call , and now I’m stuck without my items OR my money for 3 days? How is this "Now," @AmazonHelp? Fix your delivery tracking and refund policy for ghost deliveries.406-1119008-6854712

• 
  John L (@leave33040) reported 59 minutes ago

  @Jenny_1884 Easy fix cancel Netflix, stop buying from amazon, simple, they will soon rethink.

• 
  Evil ***** (@eviltwinkf) reported 1 hour ago

  @rzorbladeromnce She’s going down cause of her hypocrisy of partnering with Amazon and Disney. The lead single is tanking on Spotify and people are waking up to her performative activism

• 
  🕷️nick🕷️ (@HeartbreaPrince) reported 1 hour ago

  @xriiwx @DiscussingFilm Wonder Man did because it's a slow paced show, Disney didn't have high hopes for it and it also cost very little so they didn't care about how much it would make, and Spider-Noir is Amazon made, to be fair if it had cliffhangers week by week or 2 by week would be fool