Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (44%)
• Errors (33%)
• Sign in (23%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Iztapalapa	Sign in	29 minutes ago
Frankfurt am Main	Website Down	12 hours ago
Canton	Website Down	1 day ago
Mesquita	Sign in	1 day ago
Moorpark	Sign in	2 days ago
Chicago	Website Down	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pffft2 🇺🇸🔥 (@45wonyuge) reported 11 minutes ago

  @glennsarcastic @amazon Wow, I did not know this! I think it’s because amazon uses USPS primarily now. My back up delivery person is very good but told me that my primary delivery person sends packages back when she feels they are too heavy for her to deliver. I never had this problem when they used fed ex. If you ever attempt in the future, contact me and I’ll give you an alternate address. So sorry!

• 
  Rana Pratap Singh (@ranapratap125) reported 14 minutes ago

  @AmazonHelp @AmazonHelp @amazonIN Order # 407-7983205-6961960 issue NOT resolved. Your team is just passing time, no solution given. Worst support experience. Stop giving fake assurances and resolve it now. #Amazon

• 
  mitrebox (@mitrebox) reported 16 minutes ago

  Various economic conditions, regulation, debt has broken up American companies into mostly sector bases. Amazon kind of an exception. In Asia, however there is little trust and the courts are slow. If you can't trust the system you need to grow, you become the system.

• 
  Paradis (@ParadisLabs) reported 18 minutes ago

  Bought some stocks today...finally. 1. $NBIS - Already a top 10 position for me, but one of my highest conviction names. 2. $INTC - I don't own enough Intel. 3. $CRDO - Averaging my position down on this earnings drop (I personally think earnings were good). I started my Credo position on last quarter's earnings drop. 4. $BE - We all know the bottleneck by now... 5. $AMZN - Can never own enough Amazon. Nearly 10% down in a month is a treat (imo). I don't care about day-to-day fluctuations w/ Amazon since I'll be a shareholder for a *very* long time. If you've been reading my macro notes recently, you'd note that I've been holding cash (and buying some hedges like "defensive tech" AKA software). But it got to a point today where I just couldn't resist buying some discounted names for my core AI portfolio. This is obviously NFA - as per my macro note earlier, I think that semis still have room to go lower (war = bad narrative). I personally have enough cash / hedges to unwind - to buy more semis on additional drops...idk if you do which is why this is never individual advice.

• 
  Onyx Novha (@ItzNovhaTV) reported 18 minutes ago

  Another problem back when i worked for amazon is i noticed amazon drivers shopping and getting food instead of delivering, this is also a reason you’re packages show up late, i can understand if drivers needed to stop and go to bathroom or take a lunch or dinner break that makes sense but call me old fashioned i do not believe amazon drivers should be doing there own personal shopping on shift, that is something they should do while there off shift or have days off.

• 
  Lupen (@0xLupenn) reported 22 minutes ago

  In 1956, a secretary invented something in her kitchen. She brought it to work in a small bottle. In 1975, she sold it to Gillette for $47,500,000. It was white paint. This is Jeff Bezos's lecture on innovation at Stanford. Her name was Betty Nesmith Graham. She was an executive assistant and a terrible typist. The new typewriters used film ribbons. You couldn't erase mistakes. So she went home, mixed white paint to match the paper, and started painting over her errors with a tiny brush at her desk. She called it Liquid Paper. Then the WD-40 story. Three people. Government contract to coat Atlas missiles in storage silos so they wouldn't rust. They failed 39 times. The name WD-40 stands for Water Displacement, 40th Attempt. They named it straight out of the lab notebook. The Atlas missile market turned out to be small. So they sold it in hardware stores instead. Then Bezos talks about Amazon. Barnes & Noble launches online. They have 30,000 employees and $3,000,000,000 in revenue. Amazon has 125 people and $60,000,000. Forrester Research publishes a headline: "Amazon.toast." Bezos calls an all-hands meeting. Tells his 125 employees to be terrified every morning. Not of Barnes & Noble. Of customers. Watch the moment he explains the question nobody ever asks him. Everyone asks what will change in 10 years. Nobody asks what will NOT change. Customers will always want low prices, fast delivery, and wide selection. So you build everything around that. It compounds for decades. One week before this lecture, Amazon launched Amazon Prime. $79 a year. Unlimited two-day shipping. Nobody thought it would work. A senior product manager who worked on Prime expansion: $210,000 base salary. 200,000,000 users. It started with a $79 idea announced to a Stanford classroom. Bookmark this and watch later - after this lecture, every "stupid idea" you have will feel like a small bottle of white paint.

• 
  지우 (@minccino02) reported 23 minutes ago

  @AmazonHelp A few days after arriving in the U.S. from Korea, I attempted to use my father’s card on my Amazon account. To verify identity, I submitted my father’s ID card and driver’s license, but Amazon was unable to verify his identity. Following further instructions received by email, I also submitted a photo of the physical card itself. Shortly after, my account was closed. Since then, I have called Amazon customer service numerous times, with wait times ranging from one to three days between calls. Each representative gave me different instructions like creating a new account and trying again, registering the card through a different method, using a different card instead I also submitted a bank-issued Amazon billing statement and documentation from the card company, as requested. This entire process has taken about three weeks with no resolution. In my most recent call, I was finally told that my original account has been locked, and that any new accounts I create under my name will also be affected as a result. I was told there is nothing further the representative could do. I am an international student who will be living in the U.S. for several years. I rely on Amazon for many purchases, and I would like to resolve this account issue permanently rather than continuing to receive inconsistent guidance that takes days to obtain and often creates new problems. I would greatly appreciate it if someone from a specialist or executive resolution team could review my case and help restore or properly resolve my account status. I don't wanna be disappointed any more in amazon

• 
  two (@one2gloss) reported 24 minutes ago

  @_2skinny its not a recall its just an amazon issue

• 
  Karthik Gangiredla (@KG_Karthik) reported 26 minutes ago

  hi 👋 I'm Karthik — that's me and my co-founder Jagrati. eight years ago I became a dad, and buying baby gear broke my brain. hundreds of options, no clear way to know what's actually safe or worth the money. I'd spent my whole career in commerce (Amazon, then TikTok). even I couldn't cut through it. so we decided to fix it 🧵

• 
  Tesla_Optimus (@Tesla_Optimus_K) reported 27 minutes ago

  Piper ******* says Amazon's AI spend still clears. Meta and Google's returns don't. Aug. 31 note: Overweight Amazon, $320 target. Amazon's ROIC averaged about 17% from 2018–2025 and they see ~14% in 2026 — ugly versus history, least ugly versus peers. Meta's ROIC is sketched down ~27 points from 2024 to 2027, Alphabet ~26. Champion's split is simple: Amazon pours into AWS, a metered business. Meta and Google are pouring into frontier models whose payback is a press release. Jassy actually walks payback periods on the call. The other two talk products and infrastructure. Amazon's ROIC can still sag if they overbuild or price-war the cloud. It's just not falling off a cliff the way the model labs are. Same capex boom. Three different receipts. Source : Yahoo Finance #Amazon #Meta #Google $AMZN $META $GOOGL

• 
  Ankita (@AnkitaGhavghave) reported 30 minutes ago

  @AmazonHelp Stop sending me in circles and resolve the delivery issue.

• 
  Duck (@penguinfiles7) reported 32 minutes ago

  @Ryan_Daigler If you're interested I can send you instructions. You need about $100 in Amazon parts plus an once or two of silver. It's basically electrolysis. It's pretty easy if you're careful about a few things. Low voltage not dangerous. Once you're set up a couple Oz of silver makes an infinite amount of end product. You end up with silver ions in distilled water and it legit instant stops any problem with skin or mucous membrains. I used to get really bad facet nose a few times a year. Now as soon as I start to feel it I snort a bit of this stuff and I mean it instantly stops it. I've used and given it to people for pink eye - instant stop. Like one minute. No more pink eye. I absolutely swear by this stuff. I make it a few small jugs at a time and pour it into dropper bottles. I make a batch every couple years. If you would use the info I can write up details sometime.

• 
  Flying Mitts Hockey (@flyingmitts) reported 33 minutes ago

  @tfjaybee Ya it took some digging to find the info but I did and wanted to offer it. All teams going to Amazon are to have cable deals for free viewing on cable. Idk your team but the Blues have posted over and over you dont need prime, just the game subscription. If you wanted it with prime, like it sounds like you do, that is a Amazon problem, they set their prices like all business. No need to trash the NHL for an Amazon decision.

• 
  American 🇺🇸 (@SupportAmericaF) reported 37 minutes ago

  @akafaceUS Fry’s Electronics used to be my number one store for everything from basic diode bulbs to high-end computers, monitors, and cameras. But everything changed during one specific visit. I went in to buy a 9-volt battery adapter and asked an employee if they had it. He told me flat out, "We don’t carry those—go buy it on Amazon." Right then, I knew the company was doomed. Exactly one year later, every single Fry's store closed down for good.

• 
  Matt Pauley 🎙️ (@MattPauleyOnAir) reported 39 minutes ago

  Perhaps I’m not being fair and Amazon just picked up the Victory + deals in Dallas and Anaheim and eventually they will also start charging like the other Prime teams. But the optics are still terrible. #stlblues

• 
  shivam maurya (@shivamm57995718) reported 39 minutes ago

  @AmazonHelp Your team is saying they have investigated but there are no issue so but I have received damaged product kindly refund the money

• 
  Brian McCormick (@bjmtweets) reported 44 minutes ago

  Take the entire market cap value of businesses that require the internet to run. Amazon, Google, Uber, AirBnB, the list goes on. Tens of trillions. Now take the entire market cap value of businesses providing that infrastructure to run the internet. Much less. Although the value of the internet is transformative to everyone, internet providers were not able to capture much of that value. Ultimately, profitability is not from the value you create, but from your pricing power and moat. Another internet provider will lay cable or provide WiFi for less profit, bringing down industry margins, until the point nobody finds it profitable enough to compete. The market is currently rewarding most every AI infrastructure layer AI business today, but being essential does not guarantee superior economics. The providers that capture the most value will be the one with the most durable scarcity, pricing power, and competitive protection.

• 
  Humberto (@patife) reported 46 minutes ago

  @ericwdolan Sure I meant more that things get transformed! Postal services were about letters, os they move parcels/ amazon boxes. Email service was about .. email, now they’re about identity/ login.

• 
  Bronx (@Bronx_wrangler) reported 46 minutes ago

  @Essiex2a And all international firms and all large corporates in SA. All are compliant. Do you prefer the 30% black elite shareholding? StarLink proposed to do be same as Amazon. Do you oppose StarLink in SA? The issue is the GNU.

• 
  Madeleine Begun Kane is also @MadKane@mas.to (@MadKane) reported 46 minutes ago

  "Amazon drone drops package into swimming pool" If you long for deliv'ry by drone, And your yard has a pool, make this known, Else your package might drown When the drone throws it down And it sinks like an overpriced stone.

• 
  TheAlphaLegion (@legioxxalpha) reported 49 minutes ago

  @Awennon Ah yes, with Femstudoes and other forced black rock and Amazon crap Primaris marines are TOTTALLY the problem as 40k gets' slopped and normified

• 
  . (@_GiftandACurse) reported 51 minutes ago

  Switched my dermatologist prescription to the Amazon pharmacy and it cut the cost down significantly. Small wins!

• 
  Max Hailperin (@MaxHailperin) reported 51 minutes ago

  @AmazonHelp I have told you that one of your contractors screwed over one of your customers. Either you care about that or you don't. This really isn't my problem.

• 
  Michael Patrón (@michaelpatron0) reported 54 minutes ago

  @DanielDoor8 FTC is suing Amazon and released info. Amazon replied back with a bunch of counters that don't really address the issue at hand.

• 
  Robert Yang (@robertythoughts) reported 54 minutes ago

  POV: you bootstrap a CPG brand: > Coman goes bankrupt > 3PL steals inventory > Food scientist holds formula hostage > Get sued. 3 times. > 3 hires quit > 4 hires get laid off > 20 No’s from investors > Tiktok shop gets banned > Ad account gets banned > Amazon gets restricted > All time high materials prices > Tariffs cook margin > 4 pallets of inventory disappear > Container gets stuck at port for 3 months > $14k packaging misprint error > Only coman that will take u says $400k MOQ everything that can go wrong WILL go wrong… keep it pushin 🙏

• 
  Max Hailperin (@MaxHailperin) reported 55 minutes ago

  @AmazonHelp Just go ahead and escalate it. Tell them to track down the agent who has that license plate and give them an appropriate message. If you care. If you want to do more than just toss your packages out into the world and hope for the best. They are your packages. Care or not.

• 
  Dinesh Rawat (@Drawat0027) reported 57 minutes ago

  @AmazonHelp Again you have shared the link. How many time I need to chat for same issue and same conversation and reply by the representative

• 
  GeoFinance 💰🐵 (@SillyWorkMedia) reported 1 hour ago

  What's wrong with Canadians about having data centres built within our city? If that's the case, do you enjoy one-day Amazon deliveries, fresh groceries, and instant electricity? This is the advantage of having logistics warehouses and electricity substations within our city. This is why cities have zoning. We have so much space far out in the city (look at both sides of Hwy 99). Do you see Amazon warehouses in the city cores? No, they are way out there from residential land. If the data centre is behind your backyard, this is the city's zoning issue, not the data centre issue. You do know Canada has one of the strictest environmental bylaws in the world. I doubt our environmentalists will allow any polluted water to flow out of those data centres. Sure, Canada can have ZERO data centres. China and India will happily build them and shut us down at any moment. Think about it, Canadians.

• 
  Akin Oríjà (@mapolami) reported 1 hour ago

  Localization strategy - maybe the can learn a thing or two about Amazon in China. Tiered Services - maybe could have helped cater to different customer segments like Netflix does. As for the drivers who gamed the platform for immediate gains, this market exit has pulled down the entire house. We must always consider the big picture of our actions.

• 
  ˖ . ݁𝜗𝜚. ݁ (@celestiaIjay) reported 1 hour ago

  thank god i kept my broken amazon knock off since og fate tour