Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (48%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Phoenix	Website Down	2 hours ago
Schenectady	Errors	3 hours ago
Tallahassee	Errors	4 hours ago
Dade City	Errors	5 hours ago
Miami	Website Down	5 hours ago
Hilo	Errors	9 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sephe'Mao (@SepheMao) reported 49 seconds ago

  @Rensontwitts @PoliceThePolic1 Honestly, I wouldn't be surprised if after they get done burning down warehouses of Amazon, if pigs stys dont start going up in flames across the country next. the people are done complaying&peaceful protests seem to be at an end,sad its coming to this really

• 
  The Sincere VP (@thesincerevp) reported 53 seconds ago

  @unusual_whales OSHA's maximum penalty for a willful workplace violation is $165,514. Amazon did $638 billion in revenue last year. that fine is what they generate every 8 seconds. there's a reason this keeps happening — the regulatory cost of a worker dying is a rounding error on their daily cash flow. until the penalty math changes, the incentive structure won't.

• 
  i.like.pastry (@i_like_pastry) reported 1 minute ago

  This sounds awful, but it's not surprising. It's not an Amazon issue, it's any big system issue.

• 
  emil (@TheEmilJay) reported 4 minutes ago

  @BradyFightTalk i have a couple more value boxes coming from amazon and i'm going to try to get at least one more mega when i get home from the collective if you want to complete that set i'm down to move the ones i have. either sale or trade whatever

• 
  Armaan Sidhu (@realarmaansidhu) reported 4 minutes ago

  @toiletkingcap Explained like you're an absolute moron. As requested. The S&P 500 is not the economy. It's 500 companies weighted by how big they are. The bigger the company, the more it moves the index. Seven companies — Apple, Microsoft, NVIDIA, Amazon, Alphabet, Meta, Tesla — are so large they effectively ARE the index. When they go up, the S&P goes up. Even if the other 493 are bleeding. Those seven companies don't sell oil. Don't ship through Hormuz. Don't depend on naphtha. Don't need nitrogen fertilizer. They sell software, ads, cloud computing, and GPUs. Their input costs are electricity and engineering salaries. Neither collapsed. AI capex: $635 billion this year. Pouring into data centers, GPU orders, cloud infrastructure. That spending flows directly to NVIDIA, Microsoft, Amazon, and Alphabet. The war didn't slow AI spending. If anything, defense and intelligence demand accelerated it. The companies at the top of the index are having their best revenue year in history while the physical economy underneath them suffocates. Energy stocks are up because oil is $100+. Exxon, Chevron, ConocoPhillips — all green. Energy is a sector in the S&P. When oil spikes, energy stocks spike. The index includes the beneficiaries of the crisis alongside the victims. The net effect: muted. Defense stocks are up because $1.5 trillion defense budget plus JASSM-ER restocking plus a war that needs more weapons. Lockheed, Raytheon, Northrop Grumman — all up. Another sector inside the index profiting directly from the crisis the index is supposed to reflect. Passive flows. Every two weeks, every 401(k) in America auto-deposits into index funds. Doesn't matter what's happening in the world. The paycheck hits. The contribution triggers. The ETF buys the index. Mechanically. Regardless. Billions of dollars flowing into the S&P 500 on autopilot while the news says the world is ending. The money doesn't read headlines. It follows a schedule. Buybacks. The seven biggest companies are spending hundreds of billions buying their own stock. Reducing share count. Pushing price per share higher. Mechanically. Apple alone bought back $90+ billion last year. That's not investor confidence. That's financial engineering. So: AI spending + energy profits + defense profits + passive 401(k) flows + corporate buybacks = index goes up. Even while GDP collapses to 0.5%, consumer sentiment hits all-time lows, oil inventories drain, and a naval blockade starts in the world's most important waterway. The index doesn't measure how the country is doing. It measures how seven companies and three sectors are doing. Those companies and sectors are having the best crisis of their lives. 87% of stocks are owned by the top 10%. The index going up means the top 10% got richer. The other 90% got a $5 gas bill and a $2,200 mortgage payment. Both happened on the same day. Both are the economy. Only one has a ticker symbol. The market isn't irrational. It's measuring something different than what you think it's measuring. It's measuring wealth concentration during a crisis. And by that metric, it's performing perfectly.

• 
  Arvind Patel (@ArvindPate77440) reported 8 minutes ago

  Not a single officer or employee at the Amazon shopping platform has any sense of shame; they are making money by committing fraud and making fools of people. There is absolutely no resolution for any issue—it is a complete scam.

• 
  Aakash Gupta (@aakashgupta) reported 14 minutes ago

  Amazon spent $10 billion to put 200 satellites in orbit. Starlink has 10,000. And Amazon just landed Delta, JetBlue, and Airbus anyway. The antenna explains why. This thing is 58 inches long, 30 inches wide, and 2.6 inches tall. A phased array with no moving parts. Full-duplex, meaning 1 Gbps down and 400 Mbps up simultaneously. One antenna covers an entire commercial aircraft. Every seat, every class, gate to gate. Starlink's aviation antenna tops out at 220 Mbps. Amazon's does 1 Gbps. That's 4.5x the throughput from a company with 2% of the satellites. The engineering constraint most people miss: inflight wifi has always been limited by the antenna on the plane, not the constellation in the sky. Geostationary satellites had plenty of bandwidth. The bottleneck was a mechanical dish on the fuselage trying to track a signal while moving at 575 mph through turbulence and temperature swings. Amazon solved that with an electronically steered array. No gimbal, no motor, no maintenance. Install it in a day, forget about it for a decade. And here's where the business model becomes clear. The antenna connects directly to AWS. No public internet routing. Delta's operational data, crew communications, passenger streaming, real-time AI analytics from seatback to cloud with private network interconnect. Starlink sells you a wifi pipe. Amazon sells you infrastructure. United has 800 Starlink planes. IAG committed 500. Lufthansa committed 850. Collectively, thousands of aircraft locked into Starlink's ecosystem. Amazon looked at that and decided: we'll take fewer airlines but own the entire data layer underneath them. Delta's 500 planes running on AWS through Leo is worth more to Amazon than 5,000 planes on commodity wifi. The $10 billion on satellites was never the product. The antenna was the product. And the antenna is a trojan horse for AWS.

• 
  Nitin Maheshwari (@nitinmaheshwari) reported 14 minutes ago

  @AmazonHelp My account is active but all non-digital orders are being auto-cancelled due to an unexplained restriction. I’ve contacted support multiple times but keep getting redirected without resolution. Please have a specialist team review and fix this ASAP #Amazon

• 
  RDS (@Yuvi_076) reported 14 minutes ago

  @AmazonHelp @amazonIN Service is going down day by day calling executives is talking very rudely His name is Raj he is full of attitude I want to cancel my order I don't want to buy from Amazon

• 
  Jeremy Snyder (@jsnyder252) reported 16 minutes ago

  @TalkinBaseball_ @shea_station @amazon What about Pete or does that not fit the narrative since he's off to a slow start? It's a shame the seasons already over 16 games in. Never seen a team overcome being two games under .500 in April

• 
  Rambler | X -Amazonian | Account Health Expert | (@Rambler_Amz) reported 17 minutes ago

  Even when the seller actually made the mistake, the right strategy still works. Amazon does not need you to be perfect. They need you to prove that your account is now a lower risk than it was before. That is the entire game. Root cause. Fix. Prevention. Strategy over emotion.

• 
  fade soup (@SMS_Trades) reported 21 minutes ago

  @unusual_whales I mean it might sound cold and uncaring but they’re not going to shut down operations unless it was a very traumatic event. Happens all over the country every day. Is what it is and not unique to Amazon

• 
  Bry (@BryTheGod_) reported 23 minutes ago

  Somebody burned down Amazon ? 😭

• 
  Rambro 🐳 (@JordanMizell) reported 25 minutes ago

  @Fishy138709 @Robfromthere @s_helwick If Amazon is paying for, and producing a superior product, its not a problem. A LOT of people have Prime, like 75% of people in the USA. And those who don't most likely use **** like stream east anyways.

• 
  Paul Lisbon 🌻 (@PYLisbon) reported 29 minutes ago

  Sick & despicable. Even if this is not policy or written down, it is behavior that has been reinforced by a culture at Amazon that is corrosive and exclusively profit motivated.

• 
  Bmorg (@Bmorg_) reported 29 minutes ago

  @AmazonHelp @amazon This isn't worth my time. Just providing feedback so hopefully they can make their built in tools better. The existing one is not working

• 
  ArcherCat (@ArcherCat17) reported 29 minutes ago

  @amazon @PrimeVideo your customer service reps are terrible

• 
  zkeabv (@BricksUtopia) reported 30 minutes ago

  @TheSketchyKori If it was a smaller studio funding it I wouldn’t have much of an issue but it’s Amazon and invincible is one of their bigger shows. Also no blame to the animators they’re doing what they can with the time frame and budget

• 
  Sandie J (@SandieBlickem) reported 39 minutes ago

  I can no longer trust @AmazonUK @amazon with my deliveries. Things are going astray. They're not bothering to ring my doorbell, leaving goods on the doorstep. When I moved, someone took my large delivery. You need to crack down on agents. All these years I've had no problems.

• 
  Adrian Faiers (@AdrianFaiers) reported 44 minutes ago

  @Livid_Pigeon @BBCNews They're old and http rather than protocol. That's all. The Amazon link is obviously so I find it hard to believe that gave you any issues.

• 
  MiMi2 (@m2romo) reported 45 minutes ago

  @CyberGreen09 Here in Texas we are having a huge problem with H-B1 visas that the Indian’s are scamming. They have taken over Frisco. Plano, Richardson, McKinney and Irving, Texas. Amazon has laid off ~57,000 Americans while keeping existing and new H-1B workers. Here's one bragging about making $350k while his American coworkers got fired (likely because foreigners protect each other through ethno-nepotism during layoffs).

• 
  Luca K. B. Masters (@lkbm) reported 48 minutes ago

  @AlanMCole Somewhere in my Amazon credit card, they have my mother's number as my 2fa number. (I'm 43.) Not for normal login, but for changing account info. Support team told me they fixed it (nope!), and another support person there told me it's pulling the number from the credit bureau.

• 
  Bob Smith (@BobSmit53296357) reported 49 minutes ago

  @MorePerfectUS They went back to work? ****** sheep. Each and every one of them could have walked out but they didn't because some guy to told them to get back to work. Amazon isn't the problem, the problem is the ******* working there

• 
  INCITE AI (@Incite_corp) reported 50 minutes ago

  @StockSavvyShay Amazon’s LEO antenna unlocks in‑flight broadband scale for AWS and Prime. Amazon (AMZN) NASDAQ gains an aviation foothold as its single‑unit LEO antenna promises 1 Gbps down and 400 Mbps up. This matters because one‑day installs turn airline fleets into quick wins for connectivity revenue. The stock’s recent multi‑session rise is smaller than this new service scope over the same days, so installation speed and cabin‑wide capacity remain only partially reflected in price. Kuiper hardware now targets airlines. AWS edge services follow planes worldwide. Prime Video in flight becomes native distribution. Airline contracts set the revenue ramp path next.

• 
  Hookah Dončić💸 (@_swervegawdess) reported 52 minutes ago

  I know mistakes happen but it's absolutely and utterly ridiculous that all but 2 out of maybe 15-20 deliveries from @amazon since I moved have actually been delivered to my apartment the correct apartment. MIND YOU we have door numbers... so now I have to chase down my item....

• 
  Oceânica Ꙩ (@oceano_artx) reported 56 minutes ago

  @Charisma_Kitten @AmazonHelp @ZRiyad59819 I have a similar problem, I sent back my purchase, it already arrived and it don’t even show that the product was sent back…

• 
  The Sincere VP (@thesincerevp) reported 58 minutes ago

  I am a senior security engineer at one of the twelve companies that signed onto Project Glasswing. I've spent the last three weeks running Claude Mythos Preview against our production codebase. I need to tell you what I saw. On April 7th, Anthropic quietly assembled Amazon, Apple, Cisco, CrowdStrike, Google, JPMorganChase, Microsoft, NVIDIA, Palo Alto Networks, Broadcom, and the Linux Foundation into a room and told them something that changed the conversation. Their new model — Mythos Preview, unreleased to the public — had found thousands of zero-day vulnerabilities in every major operating system and every major web browser. Autonomously. Without human guidance. Including a 27-year-old bug in OpenBSD, an operating system whose entire reputation is built on being unhackable. Let me put that in context. OpenBSD's website literally says "Only two remote holes in the default install, in a heck of a long time!" That bug survived 27 years of the most paranoid security review process in the industry. Mythos found it in hours. But here's the part that made the room go quiet. They showed us what happened with Firefox. A few weeks earlier, they'd pointed Opus 4.6 — their previous model, not even Mythos — at Mozilla's JavaScript engine. Twenty minutes in, it found its first Use After Free. By the time the team finished validating that one bug and filed it in Bugzilla, Claude had already found fifty more. They ended up submitting 112 unique reports. Mozilla assigned 14 as high-severity — nearly a fifth of all high-severity Firefox vulnerabilities remediated in all of 2025. From one model. In two weeks. Then they showed us the Mythos numbers. Opus 4.6 could find vulnerabilities reasonably well. But when they asked it to actually write exploits — to turn those bugs into working attacks — it succeeded twice out of several hundred attempts. A 0.5% rate. Concerning but manageable. Mythos Preview hit 181 successful exploits on the same Firefox JavaScript engine bugs. Plus 29 more where it achieved register control. That's not a 0.5% success rate anymore. That's the model independently chaining vulnerabilities, writing JIT heap sprays, escaping browser sandboxes, and constructing multi-packet ROP chains. One of Anthropic's engineers — no formal security training — asked Mythos to find remote code execution vulnerabilities overnight. Went to bed. Woke up to a complete, working exploit. So on April 10th, three days after the Glasswing announcement, Anthropic published the blog post that's been circulating in security circles all weekend. "Preparing Your Security Program for AI-Accelerated Offense." It reads like a corporate best-practices document. Patch faster. Scan dependencies. Adopt zero trust. Design for breach. But if you read it closely, there's a sentence buried in the middle that says everything: "Mitigations whose value comes from friction — making an attack tedious — rather than a hard barrier are much less effective against an adversary that can grind through those tedious steps." That sentence just deprecated about 40% of the security industry. Rate limiting. CAPTCHAs. Non-standard ports. Extra login steps. Complexity-based deterrence. The entire philosophy of "make it annoying enough that attackers move on to easier targets" stops working when the attacker doesn't get annoyed. When the attacker is a model that will attempt the same exploit chain ten thousand times at zero marginal cost while your SOC team is eating lunch. Anthropic committed $100 million in Mythos Preview credits for defensive scanning, plus $4 million to open-source security organizations. That sounds generous until you calculate that global cybercrime costs roughly $500 billion a year, and the company publicly stated that models of similar capability will be "widely available within 24 months." So the company preparing the biggest AI IPO in history just told twelve of the largest technology companies on earth that their new model can autonomously write browser exploits, crack open operating systems that have been hardened for three decades, and that equivalent capabilities will be commoditized within two years. Then they published a checklist. I've been in security for sixteen years. I've read a lot of vendor advisories. I've never read one where the vendor was simultaneously the threat, the detector, the consultant, and the only entity offering a solution — all while preparing to go public. Anthropic built the sword, built the shield, sold the shield to the people most threatened by the sword, and released a blog post telling everyone else to patch faster. The twelve companies in that room are now scanning their codebases with Mythos. The rest of the industry is reading a five-minute blog post and hoping the checklist is enough. This is a fictional narrator. The numbers are real.

• 
  sarath kumar (@sarathkuma16117) reported 58 minutes ago

  @AmazonHelp Prime promise broken. Asked to wait till 27th for a replacement ordered on 13th. Completely unacceptable during peak summer. Need immediate resolution, not delays

• 
  Adrian Barek (@crazyfarmbook) reported 58 minutes ago

  Hello Fellow BTC Authors, looking for guidance on where to publish/promote a book after Amazon. My novel, Crazy Farm, is a BTC allegory thus there's no direct reference to Bitcoin in the story. That is by design. My goal is to orange-pill normie readers unaware by smuggling Austrian concepts into a hero journey with mass appeal. The normies will buy on Amazon, and I'll convert to BTC on my own terms, but it was Bitcoiners who inspired the story and they should be able to buy it P2P via Bitcoin. Problem is I don't know how to do this. I met with Konsensus Network awhile back, they clearly have nice website and BTC payments infrastructure. I believe Saif has his own publishing house. I'm not on NOSTR but maybe I should be. Or maybe I can vibe-code a simple Author website capable of accepting Lightning Network payments? Any feedback y'all can lend is deeply appreciated. Thanks, Adrian

• 
  Source Code (@GravityDarkAge) reported 59 minutes ago

  @MorePerfectUS Consider, Amazon benefits from mobs of people raiding stores to stealing stuff. As brick and mortar shut down due to horrible societal conditions, more Amazon fulfillment centers are built. Corporatism destroys the fabric of society as it squeezes us dry for max profits.