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Amazon down? Current status and problems

Problems detected

Users are reporting problems related to: errors, website down and sign in.

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 3: Problems at Amazon

Amazon is having issues since 09:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 48% Errors (48%)
  • 33% Website Down (33%)
  • 19% Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Cambridge Sign in 42 minutes ago
London Sign in 3 hours ago
Sarreguemines Website Down 3 hours ago
Boston Website Down 5 hours ago
Bethlehem Errors 5 hours ago
Raleigh Errors 6 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • Dinesh__ojha
    Dinesh Ojha (@Dinesh__ojha) reported

    Big issue Amazon delivery boy can't pick up my product

  • ruchitinfushion
    Ruchit (@ruchitinfushion) reported

    @NOWFoods @MarissaVicario Looking for better customer support in India, random people are selling your whey products on Amazon India with overpriced (without any support). Hope this issue will be rectify soon.

  • abthanki
    Abhishek Thanki (@abthanki) reported

    @amazonIN I have ordered phone and there were some issues with that. I called on Amazon customer service team and immediate actions have been taken. Thank you for your unwavering support.

  • divyamrajput99
    Divyam Kumar Singh (@divyamrajput99) reported

    @AmazonHelp So sorry Sir I Am Very Disappointed by You This Time Empty Box is not a problem but the problem is You People are mentally Pressurize the customer

  • divyamrajput99
    Divyam Kumar Singh (@divyamrajput99) reported

    @AmazonHelp Don't Give me a note Not that your social media team is not Helping instead of Helping they put in another Problem so I would like to request kindly Teach your customer support how to talk to customer instead of Dropping the call

  • Eryannesantana
    Grace Garcia (@Eryannesantana) reported

    @margare65252967 @AmazonHelp You can Message Best_recovery01 on Instagram he is good when it comes to recovering of hacked, suspended and disabled account, he help me fix mine

  • Ramadhirsingh98
    Ramadhir Singh (@Ramadhirsingh98) reported

    @AmazonHelp I received this email from sweden marketplace but all orders from Europe market place have been already dispatched please check If this is an technical error. Help me please

  • share_sare
    Sarah (@share_sare) reported

    @AmazonHelp I have used another device & it didn't work!!!! I am at work & trying to report this issue has already taken up far more time than should be necessary. Might as well forget it as too much effort for little outcome

  • SubirPa43495963
    Subir Paul (@SubirPa43495963) reported

    @amazonIN I got a fraud item. Order# is 402-3180402-8243560. I complained 5 to 6 times Amazon customer care. But they are unable to resolve my issue. Please take a positive action. I am regular customer and a prime customer of Amazon. Never thought this will happen with me.

  • VapesJuice
    UnitedWeStand (@VapesJuice) reported

    @AmazonHelp @RaviKumar46441 After waiting on hold for 20mins has your customer service cut off the phone, not trained well enough to deal with the problem? @CMAgovUK

  • MissRileysays
    MissRiley (@MissRileysays) reported

    @scienceisrealzz Sorry I missed the first part earlier. When you open the wishlist and find an item you want to gift select add to cart and amazon will ask you to sign into your account After you sign in the item from the wish list is connected to your cart Amazon keeps address hidden for privacy

  • MohdQaseemKhan3
    Mohd Qaseem Khan (@MohdQaseemKhan3) reported

    @fwiopps @amaanthinks I have problem with amazon

  • benzocs
    ً (@benzocs) reported

    @amazon fix your website we have a problem

  • Jolyon_S
    Capt Scarlet 🧢 (@Jolyon_S) reported

    @JeffBezos @BezosEarthFund Is this the same Jeff - I'm off to space/high atmosphere Bezos? 🤔 Jeff 'the billionaire, dodgy tax affairs at Amazon' Bezos? Jeff 'I could solve many issues and cool city and town centres with many plants and trees with my money - but won't' Bezos? 🙄

  • divyamrajput99
    Divyam Kumar Singh (@divyamrajput99) reported

    @AmazonHelp Sorry If I will Address my problem Here instead of Helping me you People will Face in another problem after complaining you Your customer team will say that we can't look into the matter because Social media team is looking and you will not Help

  • Knightsatire
    Grim Reaper 🏴‍☠️ (@Knightsatire) reported

    @why_when_where_ They've been talking & talking & cutting down the Amazon since before I was a kid... Did they stop? No. Unless they change the way capitalism works down here it's a complete waste of time. But they won't. Accept it. The weather changes. Adapt or die.

  • rahmaan5
    M.Fazul rahuman (@rahmaan5) reported

    @AmazonHelp I don't need your apologi, I looked for a solution by contacting your customer care, even there also you're employees are not able to solve this issue. In all aspects you guys are not user friendly then why you guys are expecting us to buy the products form AMAZON

  • Ankit_kharwar18
    Ankit_kharwar18 (@Ankit_kharwar18) reported

    @AmazonHelp Sir I'm already trouble with this order. And costomer care clear said no refund your money sir please u said what will I do??

  • jackie_tweets3
    Amy (@jackie_tweets3) reported

    @AmazonHelp I went to the link but all of the options don’t apply to an account that was shut down by Amazon. Help!

  • UnwellGaming
    UnwellGaming (@UnwellGaming) reported

    @AmazonHelp So will contacting them for the 6th time get the issue fixed that couldn't have been fixed 5 times before?

  • PhilBarlow68
    Phil Barlow 💙 (@PhilBarlow68) reported

    @AmazonHelp So to get her full order she has to go to the trouble of returning an incorrect order?? Surely a mistake on your part should not inconvenience the buyer

  • SubirPa43495963
    Subir Paul (@SubirPa43495963) reported

    @AmazonHelp They told me that item wl be returned, noc registered, concern team wl contact, advanced refund. But after 10days of raising issue nothing happen. Today again they tod me to wait for two days. U can check my profile. I ordered almost 20items in ds month. How old customer I am.

  • Young_Zell3
    Spooky Fine Zell🇯🇴🎃👻 (@Young_Zell3) reported from Tucker, Georgia

    idc how hard life get i’m not working at amazon

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @Evoke_UP Hello! Thanks for reaching out to us regarding this issue. We're very sorry to hear you're experiencing this. Can you please confirm for us which Amazon site you use (.com, .in, uk, .fr, etc?). -Rhita

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @Surya6422 We're sorry for the trouble with your account. Please let us know you unable to access the Amazon Account. Have you received an email from our account specialist team? -Shareef

  • Tweetpop121
    Tweetpop121 (@Tweetpop121) reported

    @TranceRevolved @Telegraph so my sis has been in the navy, she now works for amazon in london. i said to her what u said and she laughed. said she would get the sack. its obvious ur a man i wish we could get days off for womens problems!!

  • HarryS_1311
    Hardik Sharma (@HarryS_1311) reported

    @AmazonHelp You can also check the issue with these order IDs which are given below:- a.) 408-4735139-0095533 b.) 403-3491979-4695550

  • anandshah01
    Anand Shah (@anandshah01) reported

    @abhymurarka Problem is every new age company is priced today like they will turn out an Amazon.I'm betting a dotcom like crash,atleast in these new companies .Dont know when.Some will survive no doubt.Even then there were a lot of astronomically priced ipos,fully subscribed by institutions.

  • realumangagrwal
    Umang Agrawal (@realumangagrwal) reported

    @amazonIN @amazon if my issue didn’t get resolved then I’ve to file a case in consumer forum.

  • NikhilVasani15
    Nikhil Vasani (@NikhilVasani15) reported

    @AmazonHelp All are asking for more 3-5 days ... Everytime.. it's more than a month..I think this is not a solution..But this is a issue...