Is Amazon down?
Problems detected
Users are reporting problems related to: errors, website down and sign in.
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 31: Problems at Amazon
Amazon is having issues since 01:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
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Errors (48%)
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Website Down (34%)
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Sign in (19%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Errors | ||
| Website Down | ||
| Errors | ||
| Website Down | ||
| Errors | ||
| Website Down |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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LoyaltySpeaksBeau
(@BeauBeadie) reported
I got a Amazon problem
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Wendy
(@Tatylady82) reported
@amazon What is going on with ur Customer Service?!?!?! No follow through on their promises. Subpar packaging this damaged and they keep repeating their mistakes. It’s an issue with time sensitive orders.
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Hunter Gerace
(@Speady99) reported
An update on the pre-order situations. I decided to grab a Switch OLED on Amazon only because I can always change my mind before October. (The white would look clean next to my PS5 too, so I considered it.) Steam Deck shouldn't be an issue to get either, knock on wood.
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Nat D.
(@SoCalGal420) reported
@AmazonHelp No, it's your actual Amazon drivers!! I'm constantly having to call or Tweet for this exact problem. The issue gets escalated to some shipping logistics or something, I get a call, get told the issue is resolved & the issue isn't resolved & I'm losing packages!!
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Max
(@maxytrillion) reported
@AmazonHelp Well I wanted to get the Switch OLED but it got out of stock very quickly. I don't think you guys can help with the issue but anything would be appreciated.
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Maria Bowen 🐧
(@Nitestar73) reported
Dear @amazon - give your delivery guys a better GPS system. Twice now I've been told I need to 'make sure you put the right address on the package' because the GPS is taking them somewhere else. USPS, FedEx, UPS, LaserShip and DHL have no problem finding my address.
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Steve Jaubstin
(@SteveJaubstin) reported
@Elias @davezatz @dcseifert My amazon fire 10” review without ever having used one of these new ones…. It’s slow, the ui is kinda meh, and it’s gonna age terribly. Good talk.
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mustafafaizy
(@mustafafaizy5) reported
@AmazonHelp @amazonIN @AmitAgarwal -- Manju if u really cared 2 help, u wud have noticed I have done that already. Stop pretending n jst trying to meet KPIs on twitter, when u havent even bothered to understand d underlying issue! #AmazonIndia #Untrustworthy #Poorcustomerservice
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Nat D.
(@SoCalGal420) reported
Anyone else STILL having issues @amazon @AmazonHelp Why must I constantly have to call your customer service because of lost packages?! This could be prevented if the drivers just followed my delivery instructions! My request is not unreasonable just drop off at my front door.
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Edye Stein
(@EdyeStein) reported
@AmazonHelp Nothing has helped an consumers should look for alternate shopping sites that have better and easily accessible agents to actually speak with that cab help them. Amazon’s customers service is terrible
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Vasi Akhter
(@response_vasi) reported
@AmazonHelp I provided my overseas number as currently i am not in India. I hope this issue will be resolved with your intervention or else i will really take this matter to the higher level.
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#1 clancy brown fan
(@WizKallista) reported
from
Shorewood, Wisconsin
So you’re telling me I have a login for Netflix, Hulu, Amazon Prime, Paramount+, HBO Max, and AppleTV+ and I STILL don’t have access to every movie ever made? Whack.
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DEV NIL
(@DebNIL4) reported
@amazonIN @AmazonHelp I contacted you guys previous.. you guys didn't help.. my account is lock .. i can't log in - i want to fix it.. its my main id. Amazon services is so bad
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Nikki Rankin (McFarlane)
(@nikki_level27) reported
@AmazonHelp Hello. Just to let you know, I tried on a non 4k tv and it worked fine. It seems to be the issue with my 4k tv. Thanks for your help.
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Kaavir
(@Kaavir3) reported
@AmazonHelp Yes I spoke to your team thrice. Asked them to cancel my order more than a week ago. Did this thing twice. Today I contacted again, the person said, I will have to courier the parcel to China.i will share my issue in the link You provided again.
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taj
(@tajamulsd) reported
@AmazonHelp I have reported about this issue, still waiting for it.
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Kat
(@SmallAngryKat) reported
Anyone else have issues with the commercials for google homes and Amazon echos setting off the ones they already have or is it just a me thing?
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mustafafaizy
(@mustafafaizy5) reported
@AmazonHelp @amazonIN @AmitAgarwal - do you guys really care about anything other than KPIs of responding to a tweet in a certain timeframe! I cant blv after so many tweets, not 1 call or DM to understand the issue. #AmazonIndia #poorcustomerservice #Untrustworthy
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Amazon Lightsail Speedtest Bot / Un-Shadowbanned
(@LightsailSpeed) reported
Server: Rakuten Mobile , Inc ISP: Amazon PING: 10.3ms Download: 587.5Mbps Upload: 667.88Mbps
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Michael King
(@RagingStorm414) reported
@OnlyBlackHottie Amazon is terrible. Amazon in Alabama wanted to form a union and Amazon didn't like that, so they went about threatening the workers. The union was supposed to have a vote, and Amazon did everything they could to make the employees vote no. They were harassing the workers.
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Rakesh sinha
(@Sinha024Sinha) reported
@SamDev93 you can add money on amazon wallet through Amazon website using your RuPay Platinum debit card. currently, amazon app is not working for load money.
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colo 2018
(@2018Colo) reported
@BuilderBazza @AmazonUK We keep getting scam calls saying that we ordered an iPhone 14… even though they only have made up to the iPhone 12. We turn the numbers over to Amazon so they can hunt them down
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𝙼𝚊𝚐𝚗𝚞𝚜 𝚂𝚔𝚊𝚕𝚕𝚊𝚐𝚛𝚒𝚖𝚜𝚜𝚘𝚗
(@Magskall) reported
from
Victoria, British Columbia
@pauljessup That’s a good reminder for me, actually. I was waiting to pick up your latest book off Amazon’s service (and we’ve discussed that issue before), but my local still can’t order it out here. So I ordered it off Amazon.
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Mormon Satan
(@mormon_satan) reported
@amazonnews Let me fix this. Your $34B investment in Amazon infrastructure, exploited the labor of 400,000 Americans in 2020.
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Wilhelm
(@Das_Wilhelm) reported
@OC3D Note: I'm on an early DIY brand riser I got off of amazon, before pci 4 launched. Haven't had any issues. R5 5600x + 6700xt
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R!
(@codeinec0wboy) reported
@cravingforamiIf @binfIoxkin We bout to run down on Amazon
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Henry Miller, MS, MD
(@henryimiller) reported
@noUpside It's also a moral and ethical issue, and Amazon comes up short for not cracking down on this.
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Simon Phoenix
(@DJGeminiLyfe) reported
My mom has a real problem lol. She gets packages from Amazon everyday.. Everyday.
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LoyaltySpeaksBeau
(@BeauBeadie) reported
@AmazonHelp No I have a problem shopping with y’all too much leave me be
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mustafafaizy
(@mustafafaizy5) reported
@AmazonHelp @amazonIN @AmitAgarwal let me see how ur team will resolve the issue widout knowing what it is in the 1st plc! #AmazonIndia #Untrustworthy #Poorcustomerservice