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Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: website down, errors and sign in.

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

August 14: Problems at Amazon

Amazon is having issues since 08:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 46% Website Down (46%)
  • 29% Errors (29%)
  • 25% Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Zaragoza Errors 12 minutes ago
Madrid Errors 1 hour ago
Corminboeuf Errors 17 hours ago
Armentières Website Down 1 day ago
Sainte-Agathe-des-Monts Website Down 2 days ago
Waldbröl Sign in 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • stoychevzh
    Zhivko Stoychev (@stoychevzh) reported

    Two businesses with the same profit don't sell for the same price, and the gap is settled long before either one goes to market. A founder put four questions to a public forum. Where do serious buyers actually spend their time. What multiple is realistic for a business like his. What does diligence go after that nobody warns you about. What should he clean up before going to market. He got a lot of answers, and most of them were confident about the one thing nobody outside his data room could possibly know, which is what his business is worth. The questions are good. They're the four I get asked most often by owners of online businesses somewhere between €500K and €10M in revenue, which is who I work with, so I'll answer them at that scale rather than at his. The evidence below is mostly European and British, because that's the market I read. Flippa published the closed-transaction data for the first half of 2026. On deals above $1M, the average realised profit multiple was 2.50 times. The top quarter of those same deals cleared 5.42 times. That is the same market, the same period and the same band of deal sizes, with the top quarter taking home more than twice what the average did. The pattern holds in every category they publish: the best assets took between 1.6 and 2.7 times the category average. Your business is probably a different asset class, and a venue that sells listings has a stake in its own story, so don't carry the level across to yourself. Carry the shape. What decides where you land inside a spread like that is how much of your story a buyer can verify without taking your word for anything, which is what the other four answers are all about. Where do serious buyers actually spend their time? When Bending Spoons filed to go public on the NYSE, its F-1 disclosed more than a thousand identified acquisition targets with something near $400bn of revenue between them. One buyer, writing down in a public filing that it already knows who it might buy. Nobody on that list applied to be on it. Buyers at that end of the market keep lists, and the venues you're choosing between are mostly a distribution problem for the businesses that aren't on anybody's list yet. You can see the same thing in how long things take. In Flippa's first-half data, deals above $1M found a buyer in a median of 27 days, which is as fast as deals a quarter of that size, and then took 84 days to close, the longest of any band. Nobody was waiting to be discovered. They were waiting to be believed. The venues are real and they do work. But which one to use comes second to a question almost nobody asks first, which is who is paid by whom. A marketplace earns on listings and completed sales, so it wants volume and it wants the story to sound good. A broker earns a success fee, so the size of your business decides whether anyone competent can afford to work it properly. Neither of them is your enemy, and both of them have an economic reason to tell you something you should weigh before you act on it. It is also the usual explanation when an owner lists, collects three months of tyre-kickers and one lowball, and concludes that the market doesn't want the business. The buyer for a business your size is often already in your world, in a shape nobody daydreams about. A competitor. An integration partner. The supplier or the agency that has been installing you for its clients for three years. Of the 2,129 companies that left AIM over twenty years, 767 were bought, which is 36% of them, so being acquired is the most common single ending without being anything like a default. Which turns the question around, because what settles it isn't the venue at all but whether anything about your business would survive the first serious look one of these buyers takes at it. What multiple is realistic? I can't tell you. Neither can anyone else who hasn't seen your books, which is worth remembering when the answers start arriving. What I can do is show you why the ranges you're being quoted disagree with each other. Start with what the multiple multiplies. A range quoted against ARR is a revenue multiple, and at the smaller end of this market buyers underwrite earnings, either SDE or EBITDA, not revenue. If you and a co-founder are drawing nothing or close to it, a buyer puts a market-rate salary for both of you into the cost base before he applies any multiple at all. That single adjustment moves the answer further than the difference between the low and high end of whatever range you were quoted. Then ask what the published ranges are ranges of. Asking prices and achieved prices are two different populations, the sample sizes usually go unpublished, and a business that listed at 5x and sold at 3x will sit in one of those datasets at 5x for ever. Scale moves the answer as well, though not in a straight line. In the same Flippa data, deals between $250K and $1M averaged 1.82 times profit, while deals above $1M averaged 2.50 times. Flippa's own reading of it is that the band under a million has become too expensive for a casual buyer and is still too small for an institutional one, so it sits between two buyer pools and gets priced properly by neither. Cross the threshold and family offices, search funds and trade buyers start appearing, which is a different auction with the same business inside it. Then look at what actually arrives. After the aggregator crash, the buyers left standing in the Amazon-brand market have been paying 2.5x to 3.5x SDE for a clean brand, with significant seller notes and performance earn-outs attached, according to the 2026 trade reporting rather than to anyone's own announcement. An earn-out under a headline multiple is the buyer renting certainty you couldn't prove in advance, and the money you take home is a different number from the one in the press release. The asking multiple is set by comparables. The achieved multiple is set by what diligence finds, minus what you fixed first. You get paid on the second line. What does diligence go after that nobody warns you about? Not the thing you're worried about, because deals rarely die on the price. A founder had a services business doing €2.4M, growing, profitable, with a client list any competitor would have envied. Figures rounded and details blended across more than one deal here, because the exact ones are under NDA. The shape is exact. His anchor client was 55% of revenue. That figure he knew. What he hadn't put together was that the same client was 71% of the unpaid invoices at any moment, and paid at sixty days against thirty-day terms. An analyst found both in an afternoon. The largest customer was also the one with the most leverage over the business, and the payment pattern was what using that leverage looks like from the outside. So the relationship wasn't the asset the deck said it was, and the working capital a buyer would have to fund was bigger than the P&L suggested. The four words that ended it came in week seven. "They will not match." Revenue booked when invoiced, sometimes before. Two client prepayments sitting in the wrong year. The founder's car and phone filed under operations. Every item defensible. Every one of them now owed as an explanation to a stranger whose entire job is disbelief. The offer went from €2.6M to €2.0M, and then it went away. Nothing in that story required a bad business. It required a set of facts that arrived in the wrong order. And the specific things that arrive in the wrong order for online businesses are boring and predictable. The cohort retention export you've never actually run, which a buyer asks for in about week two. The change-of-control clause in the platform or app-store agreement you signed and never read, which decides whether the thing you're selling is even transferable. The supplier or the fulfilment partner who has priced you by email for four years and never signed anything. The contractor from year one who wrote a chunk of the product and never signed an IP assignment. What your own compensation should have been. And, in a two-founder business, the question of what happens when only one of you wants out, which buyers ask early and founders answer badly, and which the founder in that story never thought to ask himself. What should you clean up first? Deal-killers first, then the things that add value, and that order is arithmetic rather than taste, because a value driver applied to a business with an unfixed deal-killer just makes a more expensive thing that still doesn't close. Rank what's left by return on the effort. What does the fix pay, what does it cost, how long does it take, how likely is it to work. Most owners do the opposite and start with whatever is nearest to hand. For what you can't fix in time, write the disclosure yourself. Put the finding, the story and the numbers side by side, then hand it over before anyone goes looking. A finding you disclose is context. A finding they discover comes off the price. And the answer nobody wants. If your growth is one very good year old, and two founders are working for nothing, the highest-return move available to you may be not going to market yet, because a buyer will not underwrite a twelve-month shape and your earnings are currently flattered by two unpaid salaries. Another year of the same, on paid founders, on books that reconcile, is worth more than anything you can do to a deck. That's wrong advice for two people reading it. If your platform is visibly moving onto your feature, your window is now and cleaning up is a luxury. If you already have an offer in hand, clean-up is over and your remaining lever is the order in which you disclose. Both of those are real situations and neither of them is the one most owners are in. Your own question probably isn't any of those four. Put it in the replies and I'll answer it there. If it's too specific to post, or you'd rather your team and your competitors didn't read it, DM me and it stays between us. Either way you get a straight answer or you get told plainly that I don't know. I take one question a day, which is what I can answer properly alongside the client work, so if yours is still sitting there after a few days it is in the queue rather than ignored. This is written for founders of online businesses roughly between €500K and €10M in revenue, one to three years from a sale they may not have committed to yet, wherever the business is run from. If you're pre-revenue, or building something you intend to run for the next twenty years, there's nothing here you need and I'd rather you spent the afternoon on the business. What I can give you in public is a general read on how a pattern gets priced. What your business is worth, and what to do inside your own deal, needs the file in front of me, and anybody who answers that from four sentences on the internet is guessing at your expense. There's more about who I am, how I was trained and how I read these businesses here. Whatever you're a year or two out from, somebody is going to run these four questions at you eventually. Better it's you, and earlier.

  • Nickmystery1
    Nickmystery (@Nickmystery1) reported

    @bluskabucknut @beatmastermatt No, no they are not and there is no incentive. That also does not address the higher prices or inflationary affect of the tariffs. Costco has, but companies like Amazon and Apple aren’t. We have a capitalist system. Why should companies issue customer refunds? Do you want them to be commies?

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @ankhuri Please copy and paste the link into a different web browser clearing cookies/cache and enabling desktop mode or try to access the link via desktop/laptop to connect with our team. Copy the link > paste the link in any browse > search the link > login to your Amazon account and once logged in, it will display 2 options, one is "continue previous chat" and other is "start a new chat". Click on start a new chat option, and it will connect to our team. Kindly connect with our team via order related account for our team to check and help you accordingly -Idrees

  • tylersookochoff
    Tyler Sookochoff (@tylersookochoff) reported

    @EmilyAssembly Theft like this disproportionately affects small independent businesses who can’t afford to simply absorb the costs. They shut down, the community loses a local business, and more people simply buy from Amazon, thus perpetuating the cycle of more small businesses closing.

  • sarkarism
    Abhishek Sarkar (@sarkarism) reported

    @AmazonHelp @amazonIN Nothing is there. Can you fix it asap ?

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @akiidwandhare @amazon @akiidwandhare We're sorry for the issue with the delivery of your order. As delivery was attempted once and failed, we will attempt delivery again the following day. Please wait until then. -Idrees

  • Kirblar024
    Ian (@Kirblar024) reported

    @Zach_Team Shoplifting is a barely-reported crime due to its nature (they get called in for high-value stuff and/or caught shoplifter) and people were misusing the stats by ignoring that context. SF had open-air fencing markets, which was the Fbook Marketplace/Amazon issue but worse!

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @ShaunikShivam @ShaunikShivam Please copy the link and access it from a different browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link, it will redirect you to Amazon app where you can connect with our team via chat. -Indhu

  • DCNI86t
    Dean (@DCNI86t) reported

    @_Deez_Games You keep posting this as if it’s contradicting what people are telling you. Sony decide how many discs are printed, not who gets them. Businesses place an order for how much stock they want. If Amazon sell out yet other shops still have copies available, that’s an Amazon issue.

  • BeyondDeception
    Beyond Deception (@BeyondDeception) reported

    And this is the problem with @amazon. Their writers always think they know better. It is why shows like Wheel of Time and Rings of Power have failed regardless of how much they try to push it.

  • OGorgom
    Gorgon (@OGorgom) reported

    So Home Delivery from Amazon just said that the order was always cancelled in their system and it's up to me to fix it with the seller. I cannot make this **** up. @amazon

  • ayninfo
    YouSafe (@ayninfo) reported

    Today almost 10 days over no one responded on my issue purchasing Amazon prime membership coupon Tried many emails and also tried to call customer support no luck I think I lost my money using one card store worst customer support I think this is strategy to make money from cu

  • NEERAJBANSAL001
    NEERAJ BANSAL (@NEERAJBANSAL001) reported

    Is this how @AmazonIN operates now? ​My Amazon Now order was marked "Delivered" without me receiving the package, no package delivered, and NO RESOLUTION from support team yet. ​Order ID: #405-5404774-1963516 Fix this issue and refund/redeliver ASAP! @AmazonHelp

  • mellymellz_____
    quality slop (@mellymellz_____) reported

    @AmazonHelp Yea I’m just not trying to go thru the whole return process at a UPS store just to get another potentially broken CD

  • zygotemohit
    CA Mohit (@zygotemohit) reported

    @AmazonHelp @amazonIN It is not taking me to the app, i can't login via web now

  • shivsir2000
    indiawale_2016 ၊||၊SparkChain.AI (@shivsir2000) reported

    @ManeeshhhNTR @AmazonHelp @amazonIN Amazon actually don't have a robust backend support. Their tech team don't even know how to update order status on server

  • Gagankukreja27
    Gagan Kukreja (@Gagankukreja27) reported

    @AmazonHelp I raised the issue there multiple times but no resolution given. Need someone senior to speak who can understand the problem. Can u arrange a call, issue is with Amazon Now.

  • rishu27rishabh
    RISSHU... (@rishu27rishabh) reported

    @AmazonHelp My problem not solved 😡😡😡 Cheap service, It was my mistake to buy the product from you.

  • nishi7283
    Nishi (@nishi7283) reported

    @AmazonHelp I connected but no proper resolution so i m raising here. Let world also know how pathetic your service is. Sort the issue ASAP and let me know

  • CoachCal99
    Coach Cal 🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧🏒🏈🥍 (@CoachCal99) reported

    @kristelxo @TELUSsupport Had a similar issue with a Amazon return. Purolator guy reminded me to keep the return label image they send

  • KissMyStern
    UEES Imminent Foreclosure (@KissMyStern) reported

    @AmazonHelp @rArmyReddit This is not a current problem or issue amazon bot

  • tsd_seiyuuki
    MuppetFace (@tsd_seiyuuki) reported

    @gatorgar IDK about X, but Discord has a similar protected media share block like that, except it relies on hardware acceleration for your browser being turned on (the default). If you turn it off, you can stream video and audio from sites like Amazon Prime and Netflix over Discord with no issues. Maybe X is the same.

  • Pushpadafire
    Pushpa (@Pushpadafire) reported

    @AmazonHelp @amazonIN Looks like there is an issue. I can't raise anything there. Would prefer a call back.

  • LondonRealTV
    Brian Rose, Founder & Host of London Real (@LondonRealTV) reported

    Dubai isn't just attracting tourists anymore. It's attracting capital, and capital needs a place to live. Here's what's actually happening on the ground: The corporate migration is real and accelerating 2,318 new companies registered in Dubai's financial district (DIFC) over the past 12 months - up 30% year-on-year. Total firms in DIFC just crossed 10,000. In a single month (March 2026), 2,709 new companies joined the Dubai Chamber of Commerce. During a regional conflict. Growth didn't pause. It didn't even slow. The names behind the numbers This isn't small business churn. Blackstone is opening a DIFC office. Bank of Canada, Allianz Trade Middle East, and multi-strategy hedge fund Arrowpoint Investment Partners all set up base in H1 2026 alone. Hedge funds specifically: DIFC now hosts over 100 hedge fund managers, double the count from two years ago. 81 of them manage more than $1 billion each. Add the regional HQs already anchored here - Google, Amazon, Microsoft, Meta, IBM, Nestlé, P&G, and all Big Four consulting firms run their Middle East operations out of Dubai. Why this matters for real estate Every one of these companies brings decision-makers. Managing directors, fund principals, regional CEOs, senior partners. People relocating with real budgets, real urgency, and zero appetite for compromise on where they live. They're not looking at the average market. They're looking at the top of it. And the ultra-prime segment is already responding: 296 homes sold above $10M in H1 2026 alone, worth $5.1B, up 14% year-on-year. Dubai Hills Estate led the pack with 51 of those sales. The pattern is simple Capital moves first. Talent follows capital. Real estate follows talent. Dubai has spent the last 5 yrs building the first two. The third is happening right now, in real time, in the ultra-prime segment specifically. This is not a market to watch from the sidelines.

  • daeroplate_v2
    dharmic aeroplate v2 (@daeroplate_v2) reported

    @BannedbyRG @Kuma50531Kumar "lesser issues lost jakkur" may not necessarily be true given no efforts made to develop interior roads. a couple weeks back the scene near amazon new office on service road below was like ... bellandur .. same bunga bunga type entry/exit from the expway also where it dips down

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @lizrblack Hi, we're sorry to hear that you didn't have a positive experience when you contacted us! Without sharing any personal account or order information, can you please tell us a little more about what you'd called us about so that we can best assist you? For example, does this relate to an account issue, an issue with an order, or something else? Also, just to clarify, which Amazon marketplace (.com, .uk, .in, etc.) is your account associated with? -Laura

  • HamannLily
    Lily of the Valley (@HamannLily) reported

    @guyfelicella How absolutely hypocritical and immature of Canadians while using a USA product! Do you shop at Amazon, McDonalds or any other US chain restaurant? Do you own electronics made in the USA? Do you watch shows or movies produced in the USA? Are you using Netflix or Disney? I could go on and on …. CanadaIsBroken sooooo broken. Will Canadians wakeup or grow up?

  • DylanLTanner
    Dylan Layne Tanner (@DylanLTanner) reported

    Now that I have a bunch of distributor accounts + Amazon Business again, it's kind of amazing to see how broken logistics are in this country. I'm not in a metro area, but I wouldn't exactly consider my area "remote." Yet every single parcel carrier's estimates are off by 3-4 days, guaranteed. Many times it's possible to get an item faster through AliExpress—shipped from China, straight through customs—than through Amazon. If you check major distributors' sites for common IT and networking equipment (switches, WiFi access points, desktop computers), it's common to find that there might only be 10-20 of them in stock for the entire *country*. It's like the whole system is being held together with duct tape at this point.

  • sammyGNF0322
    𝔾ℕ𝔽༒ (@sammyGNF0322) reported

    @amazon needs to fix their 'you cannot buy this item because it's out of stock" glitch. the items are NOT out of stock. and if you refresh it several times the order goes through. but jfc FIX IT.

  • RealRyan704
    Ryan 🇺🇸 (@RealRyan704) reported

    @BaronDestructo You see... The problem is that the people who love God of War will love the series, and Amazon wants to appeal to those who don't like God of War. So obviously they have to make something that looks like God of War but is in fact NOT God of War. Obviously the right move to make.