Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (45%)
• Errors (32%)
• Sign in (23%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Chicago	Errors	6 hours ago
Ashburn	Sign in	7 hours ago
Queens	Errors	10 hours ago
Ahmedabad	Sign in	13 hours ago
Châtellerault	Sign in	13 hours ago
Cherbourg-Octeville	Sign in	18 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Layla (@67lld) reported 6 minutes ago

  @akafaceUS Amazon has nothing to do with it. People would still go to them if it wasn’t a thug hangout. And thugs crashing the stores and roaming around causing problems. Many stores and restaurants have closed because of them. Yes, restaurants too. They would rather close than deal with a lawsuit, trying to refuse service to some of these people now. They would rather close and clean up after them or put up with their behaviors. And the added theft is crazy because of them.

• 
  halle berri🍒 has a “A” in biology (@beyhiveee98) reported 8 minutes ago

  I’ll start it off: let’s burn down Amazon

• 
  bhavesh shah (@bhaveshshah) reported 9 minutes ago

  @AmazonHelp @JeffBezos Hi it still doesnt work .. even tagging @JeffBezos doesn’t seem to work for a simple return issue

• 
  TheAlphaLegion (@legioxxalpha) reported 9 minutes ago

  @Awennon Ah yes, with Femstudoes and other forced black rock and Amazon crap Primaris marines are TOTTALLY the problem as 40k gets' slopped and normified

• 
  Conor (@leprechaunsrfun) reported 14 minutes ago

  @AmazonHelp No you're good this is a staff issue with the delivery hand off

• 
  DARmama (@DARmamabear) reported 16 minutes ago

  @JohnBWellsCTM @stevendenoon I recently bought a classic book on Amazon. The typeset was awful, the pages had paragraphs misaligned & terrible readability. It was published in Venezuela w/out original copyright info. How can this be? Since hearing JBW talk about the destruction of books, I KNEW what it was

• 
  Jonathan Smith (@DegenerateTBone) reported 16 minutes ago

  As some of you have pointed out, one option is to get the free Amazon Prime account and then pay for the Jackets subscription. Still a massive downgrade from the (terrible) FanDuel TV deal, where the same price got both the Jackets and the Cavs. Now, $19.99/ month per team.

• 
  The Flicktator (@The_Flicktator) reported 17 minutes ago

  @Collider Amazon stop making terrible straight to Prime movies and give us back our ad free tier

• 
  Gentrified Hoodrat (@talismonk) reported 18 minutes ago

  @OwenBenjamin amazon has spent more money on programming robot tuggers than on the salary of the human team. its batshit stupit. the robot tuggers are slow af, slowing down the whole operation. they will do anything but pay people more. suffer the operation even just to pretend ai is great

• 
  지우 (@minccino02) reported 20 minutes ago

  @AmazonHelp I have been unable to resolve a serious account issue through standard Amazon customer support, despite three weeks of repeated calls, and I would like this matter escalated to a specialist or executive team.

• 
  A. (@esqinhiding) reported 23 minutes ago

  @_kingrosier people say Away is good. and Beis. or my brand that i got my amazon that haven’t broken at all lol

• 
  Miami Dolphins Flag Guy (@clay8269) reported 23 minutes ago

  @branderson7474 @AdamSandler I watched so many people retire from the miliary buy a brand new flag fold it place it in their shadow box. I want my flag to have a story not some brand new flag straight from Amazon. The value is my flag will have a story I can pass down.

• 
  It Happens (@NeedsSaidoften) reported 23 minutes ago

  So @amazon when your over seas call center promises credits and send email confirmation, its not legal to say well they shouldn't have. Your company is broken to consumers

• 
  Amazon Help (@AmazonHelp) reported 23 minutes ago

  Hey there! Thanks for reaching out to us and sharing your feedback. While Alexa for Shopping cannot be removed entirely, the chat window can be dismissed or closed. If you're on the chat window in the Amazon Shopping app, you can dismiss the Alexa for shopping screen either by swiping down the chat window, by clicking on the Alexa icon in the bottom of your app, or clicking on the cross (x) in the top of the chat window. Hope this helps. -Tasha

• 
  🇺🇲king John🇲🇽 (@J0HNM45T3RCH13F) reported 30 minutes ago

  @8BitDo Getting it tomorrow Amazon do to a payment info issue but updated the info getting it tomorrow can't wait

• 
  Mr. 5 Star (@Mr5Star) reported 31 minutes ago

  @yameater33 @DealsFinderIO I have a few on my watch list on there. But getting one from Amazon would be way better cause I can return it if something is wrong with it. Offerup ain't gon help you if the one you buy has issues

• 
  Jason Swaney (@jason_swan84298) reported 31 minutes ago

  @QQQ275Soon Gotta buy the Iran oil dips over the last 3 months. Amazon was 200 micron up and down 100 ect. especially in your Roth extra play cash portion.

• 
  Hanadi A. (@LittlesTeacher1) reported 33 minutes ago

  @MsKinCali They should be able to send the correct item since it’s their mistake. Hopefully Amazon can fix it 🥰

• 
  Michael Rucker (@wmrucker) reported 36 minutes ago

  @amazoncareers @amazon You have a real problem when a candidate for a job can’t get or receive emails from talent acquisition but can receive emails from shopping and careers (applications received/changed)

• 
  Quan S. (@Quandalyn) reported 37 minutes ago

  @AmazonHelp @JeffBezos Maybe you can help out because apparently you can't reach this department. Side note: a generic email is not resolving the issue!

• 
  Paradis (@ParadisLabs) reported 46 minutes ago

  Bought some stocks today...finally. 1. $NBIS - Already a top 10 position for me, but one of my highest conviction names. 2. $INTC - I don't own enough Intel. 3. $CRDO - Averaging my position down on this earnings drop (I personally think earnings were good). I started my Credo position on last quarter's earnings drop. 4. $BE - We all know the bottleneck by now... 5. $AMZN - Can never own enough Amazon. Nearly 10% down in a month is a treat (imo). I don't care about day-to-day fluctuations w/ Amazon since I'll be a shareholder for a *very* long time. If you've been reading my macro notes recently, you'd note that I've been holding cash (and buying some hedges like "defensive tech" AKA software). But it got to a point today where I just couldn't resist buying some discounted names for my core AI portfolio. This is obviously NFA - as per my macro note earlier, I think that semis still have room to go lower (war = bad narrative). I personally have enough cash / hedges to unwind - to buy more semis on additional drops...idk if you do which is why this is never individual advice.

• 
  American Freedom (@AFPfortheUSA) reported 47 minutes ago

  @AmazonHelp 12 hours? That's terrible customer service. Do better. I'm done being a customer

• 
  Robert Yang (@robertythoughts) reported 49 minutes ago

  POV: you bootstrap a CPG brand: > Coman goes bankrupt > 3PL steals inventory > Food scientist holds formula hostage > Get sued. 3 times. > 3 hires quit > 4 hires get laid off > 20 No’s from investors > Tiktok shop gets banned > Ad account gets banned > Amazon gets restricted > All time high materials prices > Tariffs cook margin > 4 pallets of inventory disappear > Container gets stuck at port for 3 months > $14k packaging misprint error > Only coman that will take u says $400k MOQ everything that can go wrong WILL go wrong… keep it pushin 🙏

• 
  NuggetSauce (@nuggetsauce) reported 51 minutes ago

  @peacock When accessing Peacock via Amazon Prime, that 70s show disappeared September 1, but it’s available directly on the peacock app. Can you please forward to Amazon to fix?

• 
  Onyx Novha (@ItzNovhaTV) reported 52 minutes ago

  Another problem back when i worked for amazon is i noticed amazon drivers shopping and getting food instead of delivering, this is also a reason you’re packages show up late, i can understand if drivers needed to stop and go to bathroom or take a lunch or dinner break that makes sense but call me old fashioned i do not believe amazon drivers should be doing there own personal shopping on shift, that is something they should do while there off shift or have days off.

• 
  Cloudtechsuccess (@Cloudtechsgl) reported 53 minutes ago

  @pepple_miracle Boss am having issues with the Bank account I can put on my Amazon, payooner has deactivated my account yesterday

• 
  Pixelite (@LittlePixeL_1) reported 54 minutes ago

  @unusual_whales Amazon and similar companies are making record profits and none of that is being passed down employees and consumers as it is...

• 
  AI News (@ainewsusa) reported 55 minutes ago

  This is smart, but it’s a band-aid. 🤔 Amazon created the phishing problem by training us to trust its emails; now it’s selling an AI guardrail instead of fixing delivery verification itself. Still, if it stops one grandma from losing her savings, it’s worth the rollout. 💸

• 
  Madhu Bhavaraju (@madhubhavaraju) reported 1 hour ago

  Two pieces of news in the ad tech world. Amazon has been sued over ad auctions and Google has been asked to make some changes. The problem we really have is information asymmetry. The tech platforms control the full value chain Audience -> auction -> measurement -> attribution -> optimisation This makes them super efficient beasts but at the cost of transparency. ROAS published should be a guidance and not THE single source of truth. Brands have to build an independent source of measurement such as blended CAC, repeat rate, incremental sales, and new customer rate.

• 
  Kolluru Akhil Teja (@akhilteja099) reported 1 hour ago

  @ZeptoNow Placed order OIJJRHNRL21779 purchased 3 rakhi special amazon GC issued by pine labs and when we are trying to add it in amazon it is throwing validation error.Please help.Reference Id 6014854979439364,6014854979329348,6014854979407104 @AmazonHelp @PineLabs