Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (47%)
• Errors (31%)
• Sign in (22%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Indianapolis	Errors	6 hours ago
Montbéliard	Website Down	9 hours ago
George West	Website Down	14 hours ago
Ligueil	Website Down	20 hours ago
Rennes	Website Down	21 hours ago
Valparaiso	Website Down	23 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Penny 🏉 🇸🇬 (@pennyarnie) reported 5 minutes ago

  @AmazonHelp That does not work. I put in the issue and it directs me straight to login. I also can’t phone you.

• 
  DC (@MakeItFlo) reported 5 minutes ago

  Every Sarr link has me looking towards the sky sighing Would go down as our worst signing in the 21st century Block it or I’m cancelling Amazon prime @JeffBezos

• 
  Suraj K. Shrivastava (@callme_suraj) reported 6 minutes ago

  Is Amazon Now down? @amazon @amazonIN

• 
  xenstudio (@xen_studio) reported 14 minutes ago

  @AmazonHelp ... I wasn't sharing my experience. I'm asking for support. Is there some reason shipment behavior has changed in my region? Is this something you guys have been seeing elevated issues of.. ?

• 
  🥌 Curling Fan (@CurlingFan22) reported 17 minutes ago

  @CarolsCloset @amazon Go on their live chat. I had a problem with an order and they refunded my money during the live chat session, fast and no questions asked

• 
  Dough🍪 (@AlbertoSal9) reported 17 minutes ago

  @TheLaurenChen both movies and HBO can coexist without issues i don't think its going to be a disaster like the Amazon Lord of the Rings Rings of Power or whatever , cautiously optimistic

• 
  TXMamma (@CPCIO) reported 19 minutes ago

  @amazon You never cease to amaze me. Dolly dies and all her movies are show cased with a price for prime members. You did this with Robert Duval died as well. Everything you do is no longer worth it. Ads now on most movies and shows, delivers are delayed, and prices are high. Dog food has tripled from COVID you could have talked to your vendors to get the prices down. You lost a customer who bought from you using dialup back in the day! 😞

• 
  Jackson Small (@JacksonSmall12) reported 22 minutes ago

  So, @amazon! What the actual F***? I know what I'm reading and I know what the issue is. Why am I not being treated as a valued customer? Here's what happened America... So I ordered an item from Amazon and unfortunately the item wasn't the quality I expected nor was the size as described. So naturally I began to return process. I was told at the time of the initial request that the request must first be approved by the seller. Fine. About a day or so later I get an email that the request was approved. Great! So I'm getting ready to prepare the item for return and I pull up the shipping label and it's not clear as to whom I am shipping this back through. I call customer service and try to get some clarity on the situation and connect to an agent. The agent explains that this particular return is not prepaid and I can choose whichever shipper of my choice.... Halt! You mean I have to PAY for return shipping? That doesn't sound right.... So I ask to speak to a supervisor, the supervisor then advises me that the information is on fact correct and there's nothing more they can offer me. I told him, that's absolutely inaccurate. You website states that I will always have a free option to return an item I purchased. After several minutes of explaining my disappointment in the lack of clarity on the return policy and the confusion that it caused, I disconnected and came here to share this with America! Please see the screen shot and tell me how this statement is not either poorly worded or the agents didn't fully understand that I was guaranteed something and now I'm not able to benefit as per the promise. What do you think America?

• 
  Fastbeak (@Fastbeak_) reported 24 minutes ago

  So somewhere in the ~233 One Pagers I've published over the past 3 days is the 'Confidence Gap' to resuming a normal professional cadence and I'll be spending the week covering those gaps until they no longer issues by going block by block. In the mean-time, for having to take up Pentagon backed Microsoft in litigation, I moved against these parties in the following 2 ways leveraging my R&D in the Defense and Security field: 1. My intellectual property for the AWACS Drone & Mesh Network was introduced to Anduril effectively legally blocking them from innovating in the same corridor 2. My intellectual property for the Underground Airbase Design was sent to the GCC Funded VC Funds out in California, effectively blocking US Defense Contractors from pitching out my Underground Airbase Design to the GCC without reaching payment stimulations with myself. GCC Security Tiered Parties were NSO Group customers, I was targeted in the cyber domain after raising issues against the NSO Group and GCC Funded VC Funds wanted Cyber Audit and Reg while I was cut out of income and opportunities and withheld from opportunities while Dorsey-backed and Amazon Catalytic Capital backed Investors Closed New VC Funds in the 50mm-100mm ranges. The Energy/Infra/Auto State-Aligned Rolodex with DC Advisors on their Panels sabotaged my Skipyo Hedge Fund Dividend Strategy presented in 2023, when I had kept integrity behind my cybersecurity issues from prior with the State Department and Meta-Tiered Parties, effectively the PE Funds at such tiered leveraged the disclosures to counter-solicit for greater Open-Door Agendas with 'Longer-Term' thinking when Shorter-Term Thinking Matters in Life so people dont end up bearing the burden of seeing their 'Short-Term' goals sabotaged by a culture that only promotes 'Long-Term' thinking. On these 2 grounds, the Defense Innovation Index is blocked for the Defense Cos, while the DFC takes the time to review the Skipyo proposal, while I train for a return to Consulting Employment regardless should suitable arrangements and agreements not be reached.

• 
  Connecting The Dots (...To Disruptions) (@ConnectingODots) reported 24 minutes ago

  Found this in a drawer. Circa 2005 printout of Doug DeCarlo’s eXtreme Project Management (IYKYK). Amazon Online Reader. Internet Explorer. Chrome was still three years away. The toolbar alone is a time capsule. My own underlines still on the page: “eXtreme projects require speed and innovation.” “Yesterday’s plan is about as fresh as last month’s tunafish sandwich.” “A car with the throttle stuck down and no brakes.” I was already working that way — obsessed with delivering projects, several of them, faster than anyone expected. Agile / Scrum / XP were close to what I did, but this was the book that named the thing I kept running into: it's not just moving bits that can be accelerated, but also moving atoms. And you don’t manage the unknown the same way you manage the known. Finding this made me smile. The world moved. A lot of that movement started in books like this. @JoeJustice @DrKnowItAll16

• 
  Amazon Help (@AmazonHelp) reported 31 minutes ago

  @Ankit170105 @Ankit170105 We've cross-checked and the link is working fine. Please copy that link to web browser and access it from there. You can also access the link from desktop (PC or laptop) web browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link. Let us know if the issue persists. -Sankita

• 
  Penny 🏉 🇸🇬 (@pennyarnie) reported 33 minutes ago

  @AmazonHelp I can’t get past the Two-Step Verification as I have a new phone number. If I follow the 'a/recover/upload' link on your help page, it just loops me around to ‘sign on’ over and over again. I also can’t do chat as you have to sign in.

• 
  Earningtherighttoflex (@AmperfleX) reported 34 minutes ago

  Anyone else having an issue with Amazon or Twitch today? I haven't been able to get them to load up, and I was really hoping to order a DVD-ROM peripheral today.

• 
  Thierry Landrieu (@ettourneur) reported 36 minutes ago

  @BestBittyBee @ClimateChap That’s just outrageously wrong… cattle herds go down for economic and increased productivity reasons… both in the USA and Europe. But if you wish I say it is a crazy idea to replace primary Amazon forests by pastures , I will do it willfully. Now if you tell me it’s coller there , no .

• 
  👉Walter🎯👇 Let's GO America!! (@ImAlwaysRight_) reported 36 minutes ago

  Has anyone else notice that @amazon is getting terrible at delivering items on time? I'm a #Amazon prime member and they have failed to deliver several items on the dates promised in just the lat few weeks. #Amazon @AmazonHelp

• 
  Dhananjay Verma (@dhananjay3455) reported 38 minutes ago

  @AmazonHelp @amazonIN @amazon The issue has been persisting since 23rd. He marked as delivery attempted. 24-28 he did not even call, and the last 2 days has been “delivery attempted”. I am a prime customer, paying extra for convenience but nit sure if this is whats called a convenience

• 
  jnelsoninjax (@jnelsoninjax) reported 40 minutes ago

  @akafaceUS I know Amazon and Walmart. Amazon, all returned items are sent to a returns center where the item is opened and inspected, minimal/no damage gets loaded on pallets and sold. Walmart sends all the items to claims and they sort it from there depending on what the issue is.

• 
  Parth Sinha (@SpryParth) reported 43 minutes ago

  @AmazonHelp Details shared, with complete chronology. Only resolution sought: IMDT FULL REFUND. Already spent days chasing customer-care & hearing contradictions. Issue is now entirely with @amazon. Let’s see the promised 6–12 hrs finally produces a resolution rather than another script.

• 
  Richie Ryan (@LesPaulCustom74) reported 47 minutes ago

  @psypharmacopeia Dont let your ego get you killed over minor issues. Your biggest worry is the thousands of non English speakers with bogus CDLs pulling Amazon trailers. Stay far away. Remember, we are bringing you EVERYTHING. Find a defensive driving course like Smith system. Upgrade ur skills.

• 
  Doug Borton (@BortonDoug) reported 47 minutes ago

  @CarolsCloset @amazon I haven't had problems like that. On the rare occasions when an order was wrong, I've found it easy to return it for a refund.

• 
  Ken van Wyk (KRvW) ⚜️ #IlPizzaioloFelice (@krvw) reported 49 minutes ago

  Hey @NFL , my wife and I are both football fans. I'm a Saints guy -- season tix -- and she's a lifetime NY Giants gal. And, we're not cheap. I pay for NFL Sunday Ticket because we don't live in either the NYG or NO markets. BUT, making me wait 24 hours to watch a Saints pre-season game? Srsly? Making me pay for Amazon Prime? Srsly? NFL network? Srsly? This is bullshit, man. Corporate greed. I pay my dues. Don't make me pay them 24 times. Fix this broken system.

• 
  rejuvi athletics (@rejuviathletics) reported 50 minutes ago

  @close_nutrition @sportexercise This is the right question for HS and college kids. They don’t get in trouble for the steak. They get in trouble for the untested cheap product on Amazon.

• 
  Ashis Mohanta (@AshisMohanta10) reported 52 minutes ago

  @amazonIN @AmazonHelp @amazonIN_victim I am facing a recurring delivery issue at location 757043 Rairangpur over the last two months. It Out for Delivery but it never delivered. If complaint, the delivery marks the order as rejected or returned, falsely claiming person not avail.

• 
  ALMAS KHAN (@almaskhanmohd) reported 53 minutes ago

  @amazonIN @amazon dear amazon team why its taking ao much to initiate the refund when i have not accepted the product days back. Due to slow refund process back ins charging interest.

• 
  Geoff Langenderfer (@geoff_l) reported 57 minutes ago

  @USTechWorkers @paulg h1b is awesome when it's Elon and terrible when it's a junior engineer at Amazon

• 
  Shel Conley (@suddenlysally) reported 58 minutes ago

  @Mt2Aguy @CarolsCloset @amazon You’ll be fine, no issues from there. They took everything back from my daughter n laws baby shower since we didn’t use it cause my grandbaby came way early. Obviously everything was still in its own package but they have a spot for if you get wrong item etc.

• 
  Steve Douglas Beals (@BealsDougl85254) reported 60 minutes ago

  @MFlynn_Official Possibly the reason Amazon has been doing so well since the 2020 shut down as well.

• 
  kavyansh (@kavyans86129142) reported 1 hour ago

  @realmecareIN @Salahu03 Why should I pay ₹5311 for a display issue that started with a green line and later became completely blank? Offering only a ₹750 Amazon coupon does not resolve my issue. I request reconsider this unfair resolution and provide a proper solution, preferably a free display repla

• 
  amar (@amarbajaj13) reported 1 hour ago

  @amazonIN @AmazonHelp 4 din se har product pe delivery date 28 October dikha raha hai 😤 Prime member hone ke bawajood bhi same issue… mere, bhai, friends sabke account mein. System glitch hai kya? 2 orders cancel kar die maine, Jaldi fix karo please! #AmazonIndia #DeliveryIssue

• 
  Just Herself (@herself_ju85775) reported 1 hour ago

  @AmazonHelp I'm done wasting my time with Amazon. You didn't care when these issues were private. I will no longer pay for the aggravation shopping with Amazon has become.