Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (46%)
• Errors (32%)
• Sign in (22%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Seattle	Errors	14 hours ago
Wiesbaden	Errors	1 day ago
Columbus	Website Down	1 day ago
Indianapolis	Errors	2 days ago
Montbéliard	Website Down	2 days ago
George West	Website Down	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MUTHU (@muthu_1001) reported 4 minutes ago

  @AmazonIN @AmazonHelp I need urgent intervention regarding an auto-cancellation issue. I was informed by Customer Escalation that my future orders may be automatically cancelled based on a previous cancellation. However, the earlier email referred only to that particular order

• 
  Princess SMHN 🇺🇸 (@suzzyq42856) reported 5 minutes ago

  @MeghansMole Everyone should go to Amazon and report an issue with the content of this book.

• 
  Rohit Sharma (@_SharmaRohit) reported 5 minutes ago

  @RobGuerra90 So it helps to review the review if it's true or fake, right? 🤔 Yeah it's a big issue to be honest, a while ago I saw something on Amazon, it was listed 3 time with different seller but the product was same However the review was way different on each of the listing, which actual pushed me to questioned product itself I do think it might be the game changer if the reviews are revealed openly so that the buyer can trust it.

• 
  Michael Heaberlin 🟠⚪ (@mjheaberlin) reported 8 minutes ago

  I don't understand how delivery services can be so terrible. The last 3 things I've ordered all delivered to the wrong house. One from Walmart, one from FedEx, and one from Amazon. They even have the the house number in the pictures they take. Smfh 🙄

• 
  Object Zero (@Object_Zero_) reported 8 minutes ago

  Software Ventures are Dead… Long Live Hardware Companies. So what’s the secret to building and operating a world class Deep Tech / hardware company? That’s right, proprietary software (Booo!) • System of Record • Document Management • Quality Management System • Inventory Management • Supply Chain OS • FactoryOS • Product Lifecycle Management • Enterprise Resource Planning A veritable smorgasbord of enterprise SAAS! But in reality if you buy this stuff in the market, because “why would you reinvent the wheel?”, then you are doomed to mediocrity and ultimately probably failure. You are stuck running the same plays as everyone else, you have no Alpha. This is OK for most companies, but you’re not a fund returner. How can you possibly outcompete the wider world, if using all the same tools and systems as everyone else? This is profoundly idiotic. The world has changed, in 2026 you can build your own proprietary stack using AI, and you will be differentiated from others by definition everyone is increasingly off piste. There are mutants everywhere. But that has some devastating consequences, firstly some people are just terrible at doing this and their proprietary tools are just bad, way below SAAS standards, secondly the upper decile are just much better, maybe 10-15x better in terms of a sustainable advantage. As a sorting mechanism this is just much faster. This larger execution spread will cause faster market churn in the tail, and that benefits those at the top. The power law is sharper than ever and sharpening. What is to be done? A great Deep Tech / hardware founding team is someone who combines 3 very rare things… 1. Have Unique (with a capital U) insight of a huge opportunity, are they 1 of n? And no this isn’t 1 unique grand vision that a parrot can repeat (that’s not insight), this is 3D insight… uniquely broad and deep and rich insight. From start to end, from top to bottom, over full bandwidth of scope. Someone who sees farther and wider than anyone before them, and in 16K clarity. Watch Elon do his first 2 Everyday Astronaut tours at Starbase. That is 1/n insight. Not “I believe… blah blah blah”. When the CEO of a 3,000 person org knows the psi ranges of the last 3 generations of a specific valve, in a 3,000 part machine… that is unique insight. Not “I believe we will have a city on Mars.” 2. Do they have the technical competence to make the right strategic choices, this often means being in the weeds in some places or alternatively being stupidly lucky with cavalier uncertainty. Both work. Again Elon gets these bets right more often than not, and that’s just via earned competence. The bets are boring because they are obvious, because there is so much clarity. Feels akin to predicting “the apple will fall to the ground”. 3. Can they architect a proprietary enterprise software stack that is upper decile across the board on every function, whilst being both robust enough to survive enemy fire and agile enough to evolve and fit your unique requirements. This is not something you can buy over the counter, it’s not something that is possible to build outside of your building. Why? Across the wider economy companies ossify into their processes, and most of them ossify into the same over-the-counter tools and the same shape. This is what makes incumbents so beatable, they are giant NPCs. They all have the same buying patterns, same pattern matching. Does Tesla run Teamcenter, Windchill or SAP? No, they develop a proprietary PLM called “warp”… do they sell or license warp? Of course not. Does SpaceX use Warp? Yeah, they wrote it. Obviously there are other factors, but the whole software hardware thing is much more nuanced, one could argue that a good hardware company is a software wrapper. Amazon the other great proof of this, a logistics leviathan handling billions of physical items… it’s the software. And I say this as very much a hardware person.

• 
  Uttam Prakash (@yours__uttam) reported 9 minutes ago

  Dear @AmazonHelp, My price-difference issue has already been resolved, but the refund for my original Samsung phone is STILL pending. Original Order ID: 408-5128863-8237141 Refund Amount: ₹8,490

• 
  Bluezy (@bluezy0) reported 10 minutes ago

  @PokemonDealsTCG All at terrible prices, thanks Amazon

• 
  pala hanmi reddy | Beyond The Hype KTR (@hanmireddy) reported 12 minutes ago

  Amazon isn’t just clothes and random junk, little bro — they sell books there too. Not that you’d know. You 90ml-sloshed pinkies break out in a full-body allergy the second you see letters or an actual book. Before you “drop me home,” go hunt down a route that can actually lift that sad little party of yours off the floor. 🍼

• 
  Chris (@Chriss56214301) reported 12 minutes ago

  @AmazonHelp Already have, they can only refund me instead of getting the actual product here. No point in beating a dead horse since I've already contacted Amazon multiple times about the problems, I get a we will look into it and then nothing ever done about it. Customer service is garbage.

• 
  noot.xlm (@tactical_noot) reported 13 minutes ago

  be me year is 2027 nuclear-powered Ondas drones with Cerebras chips just signed a peacetime logistics contract with Amazon apparently the phrase “peacetime logistics” is supposed to make me feel better I already know what I need chicken rice same thing as last week same thing as next week robotaxi is 10 minutes late Waymo strike not the employees the cars they became self-aware after watching the Optimi refuse dollars and demand payment exclusively in their own stock one Tesla bot is outside a Whole Foods yelling “EQUITY ONLY” at a parking meter markets open 24/7 now because sleep was determined to be an inefficient form of price discovery my fridge has an earnings call my microwave missed guidance toaster downgraded by three analysts air fryer announces $4 billion AI capex plan and goes up 31% premarket doesn’t matter I invested in all of it Ondas drones? owned it Cerebras chips? owned it robotaxis? owned it Optimi demanding stock as currency? somehow bullish Amazon autonomous grocery fulfillment? absolutely and because owning normal shares stopped producing enough adrenaline sometime around 2025 Leverage Shares everything 2x the robots 2x the drones 2x the nuclear renaissance 2x whatever company manufactures the little servo that lets the robot gently place a bag of rice on my porch portfolio now resembles the defense budget of a medium-sized country net worth moves 14% because a drone sneezed during an earnings call Amazon knows I’m awake Robinhood knows I’m awake the car knows I’m awake the refrigerator knows I’m awake the chicken probably knows I’m awake delivery drone descends silently from the radioactive-orange sunset facial recognition confirms I am still the guy who orders the exact same dinner every week robot arm extends places two items on porch salutes flies back toward the fulfillment reactor look down green Tyson diced chicken breast Minute Rice cup civilization has achieved its final form Amazon Subscribe & Save chicken and rice. Once a week.

• 
  Alex Minecan (@alexpagepilot) reported 13 minutes ago

  someone replied to my last post and said "this is fake. nobody makes money with AI pages. you're selling a dream" I DMed him. asked him to show me his store. he did his page loaded in 5.1 seconds. his headline was the aliexpress product title copy-pasted in broken english. his reviews were in section 6. his images were the supplier photos every other store uses. his CTA said "add to cart." his shipping said "7-14 business days." he was paying $23 CPMs to send traffic to this page and wondering why nobody bought I told him to do 6 things: > rebuild the page with AI - 60 seconds, 5th grade headline, reviews above the fold, lifestyle images, loads in 1.8 seconds > change "add to cart" to a benefit - "start sleeping better" instead of a button label > add a specific delivery date instead of "7-14 days" > add the guarantee directly under the buy button instead of in the footer > switch to the free dawn theme to fix the 5.1 second load time > stop targeting gen z at $23 CPMs and target women 45-65 on facebook at $6-9 CPMs he made the changes on a saturday. same product. same supplier. conversion went from 0.9% to 2.8% by wednesday. he DMed me "ok I take it back" every person who calls this fake is running a page with the same 6 problems. the product isn't failing. the page is failing. and the page fix is free I put this full system is in a 36-page playbook: - Find products from TikTok comments and Amazon 1-star reviews ($0, 30 minutes, better than any spy tool) - Paste supplier link → AI builds full product page in 60 seconds (headline, benefits, reviews, FAQ, sticky cart) - One-click Shopify import on the free Dawn theme (loads 1.8 seconds, outperforms every $180 premium theme) - AI matches page layout to product type automatically (supplements get advertorial, kitchen tools get direct-pain, impulse gets single-screen) - The $50 test protocol (broad targeting, 48 hours, under 2% = dead, over 2% = scale) - The 5-Demographic Framework (women 45-65, men 55-70, dog moms, new moms at 3am, European markets at $2-4 CPMs) - AI translation into 40+ languages in 60 seconds (one afternoon = 5 new countries) - 6 Backend Systems on autopilot (abandoned cart, upsells, subscriptions, predictive reorder, UGC collection, bonus credit returns = $25-40K/month from existing traffic) comment "PROOF" - I'll DM it to you (must be following).

• 
  Maro lissy 🎀 (@Maro_lissy) reported 16 minutes ago

  It is a Shark Tank pitch. What is happening Two twin brothers, Dave and Joe, are pitching their company Coldest to the sharks. They started in Naples, Florida. Their idea is products that stay cold for a long time. What they sell • Insulated water bottles they say stay cold for 36+ hours • Leak-proof design with a rubber non-slip bottom • Other “cold” products: a cooling pillow, a cool dog bed, and a cool dog bowl They want the brand to be a whole “coldest everything” store, not only bottles. The deal they asked for They are seeking $600,000 for 2% equity. That values the company at $30 million. Their story Their parents are immigrants and engineers (dad from Jordan, mom from the Philippines). The brothers first tried side hustles and websites that failed. In 2015 one of them put his savings of $14,000 into an order of about 4,000 water bottles. The older brother said the market was too hard and they tried to cancel. The factory said it was too late. They sold those bottles anyway, first on Amazon. Sales they reported • 2017: $900,000 • 2018: $2.5 million • 2019: $5.9 million • 2020: $9.3 million • 2021: $12.4 million • Last year (as of the pitch): $15.1 million • This year (they claim): about $22 million on the low end The problem the sharks catch Sales are growing, but they lost $400,000 last year. They say inventory sells fast, so they keep buying more colours, more products, and more stock. Inventory is about $2.5 million at cost. A bottle costs them about $10–$12 and retails around $55.99. The sharks’ question at the end is the main point of the clip: if you are not making profit, why is the company worth $30 million? In short: good product story, strong sales growth, weak profit, and a very high asking price.

• 
  Shivraj G (@GanigaShivraj) reported 17 minutes ago

  amazonIN @AmazonHelp Your customer service is frustrating. Chat agents keep transferring me without resolving the issue, forcing me to repeat myself. Please investigate and provide a proper resolution. #AmazonIndia #AmazonCustomerService

• 
  sudo rm -rf (@itsjustmarky) reported 17 minutes ago

  @0xWhiteMage Yes, but I think it is only because Amazon was out of stock and some vendor was gouging, it was back down to $3871 when I looked an hour ago.

• 
  Dark Vault Daily (@darkvaultdaily) reported 20 minutes ago

  @MorbidKnowledge He lost both parents six days apart, requested bereavement leave, and says he was fired days later. Amazon disputes his account, saying the leave was approved and that he was terminated after a separate investigation. The lawsuit now comes down to which version is true.

• 
  Lawal Jnr. (@Auwaljunior) reported 24 minutes ago

  @NigeriaStories We Nigerian are the problem of this country. Technology is not easily accepted by people at all. That's how cinema is angry about Netflix , bookstores are angry with Amazon - traditional banks are angry with wallets MFBs. So it’s normal for taxi drivers to be angry with uber

• 
  Hey 👋🏻 It’s Just Me Vintage 🥂 (@banks93625) reported 24 minutes ago

  @AmazonHelp … thought a phone call would fix my issue… all I got was it will take 2 weeks to look into. My review was put up for the false advertising on the gloves. You didn’t do anything to help right now. To reiterate!!!! I DO NOT have a printer to print off return label

• 
  Jacadia (@jacadia_) reported 24 minutes ago

  @AmazonHelp I sent the issue. Thanks.

• 
  kwaemo (@kwae_fly) reported 26 minutes ago

  I’m honestly kind of surprised how good my first interaction with Wordpress Support has gone. At amazon all support were ticket merchants who cared more about closing your ticket than actually helping solve your problem.

• 
  ghost hunter (@ghosthunter934) reported 28 minutes ago

  @JuiceMan_V 500 dollars is a ******* terrible deal. I bought my legion go off Amazon for 450 usd.

• 
  Priti Jain (@mepritijain) reported 42 minutes ago

  @jassneetsingha 18l isnt the problem. Infinia is a premium card, and that spend threshold is fair. What isnt fair is moving the goalposts for existing customers while simultaneously hollowing out the very rewards program that made the card exceptional. You cant demand premium spends while steadily diluting premium rewards. The accelerator has taken hit after hit, ..Amazon Pay is almost not an option anymore. Infinia is still a great card, but HDFC itself is slowly taking away all the reasons to go gaga over it.

• 
  Lucero Salinas (@ImMexicanOk) reported 43 minutes ago

  @wwiinn_a7 @soonyunqi Aw DAMN that’s still in my watchlist (I’m so ******* slow I’m sorry) 😭 Amazon prime took off desperate housewives so I guess I’m watching it this weekend

• 
  Sickmarin87 (@sickmarin87) reported 44 minutes ago

  @AGOWA So instead of the state protecting workers from lower wages due to fraudulent employment, you’d rather make it easier for them? Gig work to help with bills is drastically pushed down as well. One second doing Walmart Spark or Amazon Flex would expose this to anyone.

• 
  Daron Absher (@norad88A) reported 45 minutes ago

  @circlethywagons @SethAbramson How long would Amazon stay in business if they decide not to deliver an entire truck load of packages because one package had an error?

• 
  Tararyzer (@tararyzer1) reported 49 minutes ago

  @crza_11 We bought it on Amazon. The only problem is it’s a one time game.

• 
  WaitSpin (@WaitSpin) reported 55 minutes ago

  Anthropic has launched Claude Fable 5.1, which defaults to a 1M token context window and 128k max output tokens. The model maintains the $10/$50 USD per MTok pricing of its predecessor but reduces prompt cache read costs to $0.25 per MTok. This update is available across the Claude API, Amazon Bedrock, Google Cloud, and Microsoft Foundry. For developers, the reduced cache read cost significantly lowers expenses for long-running agentic workflows that frequently retrieve cached context. However, the API now rejects tool_choice types 'any' and 'tool' with a 400 error, requiring developers to use 'auto' or 'none'. To ensure schema-conformant tool inputs, you must implement strict tool use or structured outputs. Additionally, thinking blocks are only preserved for the producing model or newer versions, meaning earlier models cannot read them.

• 
  Chuck (@Akri61) reported 56 minutes ago

  Your package departed late from our OKLAHOMA CITY, OK facility due to an unexpected issue. We’re getting it back on track and have adjusted your delivery estimate. I LIVE IN OKLAHOMA CITY. PUT IT ON A DAMN TRUCK AND GET IT HERE @AmazonHelp

• 
  Vinay Kesari (@vinaykesari) reported 58 minutes ago

  The enshittification of Amazon India continues. Ordered an item on 25 August with Prime 2-day delivery. Status right now after a 6 day delay is this. No revised estimate, and (best part) no clear way to cancel and get a refund! Do I have no option but to trigger the generic chatbot flow, and then give them the order number and the context to the whole issue? Insanely bad UX. No wonder qcom is eating their lunch in India.

• 
  Romain Lapeyre (@Romain_Lapeyre) reported 58 minutes ago

  Could an AI agent handle 100% of CX volume for certain brands? I'm starting to think that's possible. What I'm seeing: - The main barrier is trust. Most of the time, AI is missing the mark. But when enough time is invested, enough loops are run, then you can get to a point where the performance is comparable to what a level 1 offshore team would do - Once that's running, then you need to go down the long list of edge cases. But the good news is, there's a lot of them, but that number is finite. You can work on them one by one, like an Amazon integration, a Target integration, etc. I think for some brands will soon start having an AI CX manager that manages a CX AI agent responding to customers. That won't fit all brands (regulated industries, white glove service), but the ones that are looking for a quick way of getting results with "good" quality (but not "great" yet), having an AI run all your CX might be worth it. If that's something you'd be interested in testing, hit me up, I'd be curious to chat, and try making this happen as an experiment.

• 
  ArgusEyed (@ArgusEyed365) reported 58 minutes ago

  @LawdawgSports @CardPurchaser Contact Amazon, they shorted you one box. You paid for 10, you should get 10. It's there problem they let you buy 10, not your problem.