Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (48%)
• Errors (27%)
• Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Oak Lawn	Website Down	3 hours ago
Castelsarrasin	Website Down	6 hours ago
Salzburg	Sign in	7 hours ago
Fort Smith	Website Down	11 hours ago
Los Angeles	Website Down	1 day ago
Chicago	Errors	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Saul (@SaulSellsStuff) reported 4 minutes ago

  Businesses I operate sell over $200,000/week of physical products online. Recently I’ve seen a number of posts about how teams have to change with scale, here’s what mine looks like. Amazon / Local Reselling Business: 1. Me - Sourcing inventory, Pricing inventory, Managing cash flow, Account health. 2. Warehouse Manager - Receiving inbound packages / pallets, confirming condition and quantities, owning storage system and organization, prepping sold items, shipping, reviewing inbound returns, listing items on all markets. 3. Warehouse staff - Recycling, picking items, prepping, shipping. That’s the team. Prior to 2024 it was just me and the occasional prep center. Staff also handles eBay and Walmart but it’s less of a time burden. This started in the living room of my apartment 9 years ago with used books and thrifted clothing. I added people as my time became more valuable and pivoted it to focus on other things in the business or building something new. Direct to Consumer Business: 1. CEO - Leads creative and networking. Has final say on brand copy, partners, and anything to do with brand portrayal. Is the face of the company publicly. 2. COO (Me) - Own: Team, contractors, and agencies. Supply chain from manufacturing to fulfillment. Paid media, financials, and sales strategy. All things AI. 3. Head of Copy / Research - Outbound ecosystem. She does social and manages that team daily. Works with CEO on creative, new product, and clinicians. Also blog and website copy. 4. Paid / Dev - Focuses on paid strategy on a daily basis (in account work), workshops new creative, owns website development and shopify work. Managers creators for UGC / Paid. Team of two. 5. Head of Customer Support - All inbound CS inquiries, reviews, and FB/IG comments. Team of two. 6. Supply Chain / Financials - Team of two part time. Invoicing, AR, payroll, new product research (financials and manufacturer relationships), freight, and B2B sales. This team is 4 employees (including founders) and the rest are contractors. We have one email agency not listed here and a number of creatives (designer, copywriter, content creators, video editor). 3rd Party Logistics / Warehouse Prep: 1. Warehouse Manager - Same person as Amazon reselling business. Packs, labels, and ships D2C/B2B orders. 2. Staff - Comes in as needed to assist during sale periods / Q4. Very lean business that ships just under 10,000 packages a month, room for scale as time and space permits. Live Selling: 1. On Camera - Me for now. This will be the first hire coming in September. Going live 3x a week. 2. Prep/Shipping - Borrowed from other businesses above. Dedicated person coming this October. 3. Account Manager - Me for now. Procuring the product. Nothing we get comes through auctions so when other businesses are involved you want to make sure they are happy and communicated with. TCG / Toy / Collectible Investing: 1. Me. Its a very lean business to operate. I buy from eBay, retail, and distributors. Hold the pallets at the warehouse and higher end elsewhere. Operates through relationships and custom software. 2. Shipper. When specific SKUs are sold it funnels through the same people as above to get out of the door. I really dont sell much of these. Been buying since 2017 and have sold maybe 5% so no real infrastructure needs to exist outside of storage. - Other than these businesses their is Software and Info products. Plus my wife has a brand that I help with. The above though is the totality of the physical products that move out of my world each day and the people that make that a reality. It is far less complex than it may sound, I am a big fan of simple approaches to problem solving and removing myself as the bottleneck. I try very hard to get to the point where my team doesn't need me to operate on the daily and open up the space to focus on the next level to a specific business or as you can, starting a new one. I am fairly protective of my time with a young kid and don't want to trade his childhood away for more money in the bank. Its also important to me that they all operate in a similar world. Most of them directly solve a problem another one created, this makes it easy to context switch and be present across the board. I still have a lot to learn about being an owner operator but thats a huge value of X (in my opinion).

• 
  Dann (@DC46669076) reported 6 minutes ago

  @AmazonHelp Your app sent my Prime Day orders to the wrong address. Amazon agents admitted the mapping error on recorded calls. Most items were refunded, but the WAP washer refund was denied despite written confirmation. Unacceptable. Cases: 2026.07/00015509492, 253711643.

• 
  Gerard Krupa (@uxian) reported 6 minutes ago

  @MartinSLewis I had this one. Immediately turned off the SMS code login feature on Amazon

• 
  Leroy (@SoapSideEye) reported 7 minutes ago

  Sit down with nephews niece to use the Amazon gift cards I got them for Christmas. Half hour later they've decied they don't want anything. And I thought gc would avoid stress

• 
  Alvin (@Alvin1492840) reported 7 minutes ago

  If this changes how you use Amazon Prime, one ask. Repost the first post so the next person paying $139/year for shipping sees this before another year of unclaimed benefits disappears. Follow @Alvin1492840 I break down the hidden settings, buried features, and unclaimed benefits inside the memberships, devices, and subscriptions you already pay for. Next thread: the 9 AirPods Max settings that turn $549 headphones from a music player into a spatial audio computer the playbook Apple ships in the box and never explains.

• 
  Faisal☀️ (@TamboliF) reported 8 minutes ago

  @nothingindia Bought Nothing Phone 3 just 5 days ago from Amazon. Defective from day one — HDFC/iMobile/YONO SIM verification fails. Same Vi SIM works on old OnePlus, factory reset done. First provide service to customer no one replying from nothing support to resolve issues pathetic service.

• 
  Mr.H¤llow (@GulerArda808) reported 8 minutes ago

  Cloud Computing (Renting, Not Buying)      Back in the day, launching a website required purchasing a physical computer server, connecting it to your office, and hoping for a stable power supply. However, the advent of the cloud has revolutionized this process. The cloud essentially refers to someone else’s computer, specifically massive warehouses of servers owned by companies like Amazon (AWS), Microsoft, or Google. Instead of purchasing hardware, you rent a small portion of their immense computing power over the internet. There are two primary types of cloud services: - SaaS (Software as a Service): This service allows you to rent the complete software, such as Netflix or Google Docs. - IaaS (Infrastructure as a Service): With IaaS, you rent the raw, empty computer and have the freedom to build and customize it according to your needs.

• 
  ReticentLeventis (@ReticentLevent1) reported 8 minutes ago

  @jeremykauffman @ATabarrok I haven't gotten this fancy yet. I worry about it deciding all it has to do to solve some problem without bothering me is order this thing on Amazon and figures out my credentials and starts ordering things without asking me lol

• 
  Grambino (@Burley_Mon) reported 9 minutes ago

  @patientinvestor Amazon prime video and programming is so much better. We have eliminated Netflix. The programming is awful. Availability is 3rd tier movies. Politcal and woke content doesnt reflect reality. They will fix it or join Blockbuster.

• 
  Gregory Kennedy (@gregorykennedy) reported 11 minutes ago

  The anti-data center replies to my post all basically come down to this: 1. They use too much electricity. Yes, data centers use a lot of electricity. That is literally what they are designed to do. Factories use electricity. Airports use fuel. Farms use water. Productive infrastructure consumes resources. The answer is to build more power, not stop building the infrastructure that powers the modern economy. 2. They make electricity more expensive. This can happen if utilities make everyone else pay for infrastructure built for one massive customer. But that is a utility regulation problem. Make data centers pay for the new power generation, transmission, and grid connections they require. Do not ban them because regulators wrote a bad deal. 3. They use too much water. Some do. Others use air cooling, recycled water, or closed-loop systems. The obvious answer is to build water-intensive facilities where water is plentiful and require better cooling systems where it is not. Seattle and Arizona should probably not have the same water policy. 4. They are destroying farmland. The US has roughly 880 million acres of farmland. A few hundred acres used for a data center is not going to end American agriculture. That does not mean every proposed site is smart. It means this is a normal local zoning question, not a national emergency. 5. They are destroying forests. Then do not build them in environmentally sensitive forests. This is an argument about where a data center should go, not whether data centers should exist. Plus, we have systems to manage this. 6. Why not put them in abandoned factories? Because an empty factory is not magically a data center. These facilities need enormous electrical connections, fiber, cooling infrastructure, security, and room to expand. Sometimes converting an old factory makes sense. Sometimes building somewhere else is cheaper and better. 5. Nobody wants one in their backyard. Fair enough. Data centers can create noise, traffic, and ugly buildings. Put them in industrial areas, require setbacks, and enforce noise limits. Again, this is a zoning problem. We have those. 6. They cause cancer. There is no evidence that servers cause cancer. 7. They increase carbon emissions. Only if the electricity comes from carbon-emitting sources. That is an argument for building more nuclear, geothermal, renewable energy, and storage. It is not an argument for creating an artificial shortage of computing power. 8. We do not need all this AI. Data centers do not just power AI. They power banking, hospitals, logistics, scientific research, cloud software, streaming, photo sharing, government services, and almost everything else people do online. You cannot spend all day using cloud services and then act shocked that the cloud is a physical building somewhere. 9. They do not create enough jobs. True. A data center does not employ as many people as a similarly expensive factory. But it still creates construction work, tax revenue, grid investment, and the infrastructure used by thousands of other companies. Communities should negotiate accordingly. They should not pretend the investment has no value. 10. Big Tech gets subsidies while everyone else absorbs the costs. This is a legitimate complaint. Meta, Microsoft, Google, and Amazon do not need blank checks from local governments. Make them pay for the infrastructure they need. Make the incentives transparent. Make the agreements enforceable. Final: The weird part of the anti-data-center movement is that it takes a handful of solvable local problems and turns them into an argument against the internet's physical existence. Yes, data centers require electricity, water, and land. So does every other piece of civilization. Build them in sensible places. Make the owners pay their share. Regulate the actual externalities. But if you want AI, cancer research, online banking, Netflix, family photos, Uber, cloud backups, and YouTube comments, the servers have to exist somewhere.

• 
  たわっち (@tawa_kurasan) reported 11 minutes ago

  Jul 16, 5:14 PM evening note. Working parents do not need more stuff. We need fewer small problems stealing attention. This caught my eye for low-battery anxiety on long days. Link in reply. #ad As an Amazon Associate, @tawa_kurasan earns from qualifying purchases.

• 
  jackson (@LeBronBlowsKids) reported 12 minutes ago

  @LibOrNormal What a *****.. I would have told her.. im part of the crew here when im not working at amazon.. tell her.. dont you recognize me? Shame and guilt her. I bet she wouldn't have any clue if he was lying about it. I bet she'd **** at his house if she was about to **** her pants! ****

• 
  Raj Prakash (@vrajprakash) reported 12 minutes ago

  @KentROSystems @amazonIN I purchased this product through Amazon, but @KentROSystems has not resolved my issue despite it being over a month. I've already raised a grievance complaint, yet there has been been no response. This level of after-sales service is unacceptable.

• 
  Saurabh Asthana (@bitz21) reported 13 minutes ago

  @amazonIN @amazon . I have complained a few times but yet I'm facing the same issue with the delivery. The status shws out fr delivery and at the last minute I get a msg tht the pckg is undeliverable. The money doesnt get refunded immediately. I cnnt trust buying from Amazon now.

• 
  Localize - Farmers Market (@Localizefoodapp) reported 17 minutes ago

  Scientists have found a fungus in the Amazon that destroys plastic. Yale researchers discovered Pestalotiopsis microspora in the Amazon, a fungus that survives on polyurethane plastic as its only food source. It secretes enzymes that break down the plastic’s chemical bonds, working even in oxygen free environments like landfill layers. Scientists say this could offer a natural way to break down plastic waste that would otherwise take centuries to decompose. Choose natural alternatives.

• 
  CanEHdian (@can_hdian) reported 20 minutes ago

  @BowTiedBroke We sold our Amazon business for this reason. You get in the buy box and tons of sales come through, then your account gets locked down for all kinds of BS reasons that scammers make up. Impossible to deal with a person at Amazon, always nonsense “tickets” that go nowhere. Pictures I took for ads (in my own house) got used by phony sellers trying to claim infringement and steal the brand. Our other businesses are much more lucrative and much less (although not totally) susceptible to scammers.

• 
  Greg Johnson (@GreginAZ) reported 28 minutes ago

  @BowTiedBroke We had a luggage co in the 2010s. Starting getting our designs ripped off and I could see the writing on the wall that eventually it would be Chinese to Consumer and all the middle men will get squeezed out. We tried to manufacture here but nobody makes anything. I didn’t help the Chinese sellers were shipping direct from China for less than I was paying to ship from Oregon to Idaho. Amazon was also making it impossible for US based seller due to copyright issues. I could go on and on as I’m sure you could

• 
  Kurt Grela (@kurtgrela) reported 33 minutes ago

  The stock market keeps hitting record highs while regular people feel like they are falling behind. Most people assume one of those has to be lying. Neither is. A piece from Market Radar reframes this in a way that actually makes sense. The real divide is not the market versus the economy. It is enterprises versus consumers. And right now they are living in two completely different economies. The whole market is being carried by a handful of giant tech companies spending staggering amounts on AI infrastructure. Amazon, Microsoft, Alphabet, Meta, and Oracle have committed somewhere around $725 to $800 billion in capital spending for 2026 alone. For scale, that is roughly 3.5 times the inflation-adjusted peak of the entire late 1990s telecom boom. Every single year. That spending flows to chip makers, construction firms, and skilled trades. Everyone inside that loop is thriving. The consumer is not inside the loop. Gas has more than doubled since January. The 30-year mortgage rate sits above 5 percent. The Fed is done cutting. So households get all the costs of this boom with none of the benefits. That is why Nike, Lululemon, and Home Depot charts look broken while Nvidia prints 63 percent net margins. If this entire market is running on corporate spending that never reaches the average person, what happens to your portfolio the day that spending finally slows down?

• 
  Illphated (@illphated336) reported 34 minutes ago

  Kroger buys Giant Eagle, Kroger buys Shop Rite, Kroger buys whatever. Then someone buys Kroger who also bought all the other grocery stores. And then the whole country has one Grocery Store. Amazon This is the slow take over right before your eyes. But what's on Netflix tonight? #illphated

• 
  Charlie's Shadow (@metalgmr666) reported 35 minutes ago

  @TheMG3D I bet they will try to tear down the Amazon rainforest and make it a big data center...

• 
  mrunali thakore (@ThakoreMrunali) reported 36 minutes ago

  @AmazonHelp @amazonIN My order due 13 July has been marked “Out for Delivery” on 14, 15 & 16 July, then rescheduled daily. Now I’m told there’s an “address issue,” though I’ve received orders at this address. Please resolve this now or I’ll escalate to the Consumer Commission.

• 
  Drina (@drinasteinberg) reported 39 minutes ago

  @AmazonHelp Hi. Amazon Customer Service told me only KDP Support can resolve my locked account. However, the KDP Contact Us form requires me to sign in first—which I can’t do because my account is locked. How am I supposed to contact KDP?🤨

• 
  Ed (@EdBIre1) reported 39 minutes ago

  My portfolio has got hammered today, everything is down but Amazon. But things don't feel bad enough, it doesn't feel like April 2025. When the markets get hit really hard are the best times IMO, but this is 100% NOT investment advice. Most of my gains over the last year was because I went near all in last April.

• 
  Rahul (@rahul_1700) reported 40 minutes ago

  @AmazonHelp Delivery needed OTP and unboxing... Still the order was delivered with security guard and showing as delivered While product terms state that this type of goods can't be returned Fix your process

• 
  Abhishek (@Abhishek000070) reported 43 minutes ago

  @AmazonIN Amazon Now is becoming unreliable. My child’s clay kit arrived without the clay (only the mould). Earlier, I also received an opened coconut water. This is a serious trust issue. Please improve your quality checks. #AmazonNow #Costumertrust

• 
  Sandeep (@bangles65) reported 48 minutes ago

  @amazonIN @AmazonHelp The support team has been unable to resolve issue, pl check DM

• 
  lil Scabbymane (@VaultsOfXoth) reported 49 minutes ago

  @BrokenOptics I’m thankful it was a driver I had before and the fact that I had to sign for it. I’ve been having issues with a former neighbors daughter being a porch pirate before I didn’t want Amazon to drop it off and I wouldn’t be home you know?

• 
  LightvsDark (@powell26808) reported 51 minutes ago

  It never ceases to amaze me how some people really try to claim I’ve never been beneficial to anyone. That there is absolute pure nonsense! Right now, Black and Haitian workers can show up at Amazon more specifically at EWR5 and work in peace because of me. In 2026 Black women aren’t being aggressively harassed or targeted on YouTube the way they once were, because of me YouTube became serious and made major policy changes regarding that type of harmful behavior because of me. Not to mention several school districts across the country have strengthened protections more specifically for Black girl students because of me. And the funding for ShotSpotter technology in Chicago’s South Side was extended, helping save more Black lives, largely due to my influence. Its more where thats come from & while I’m far from perfect because I’m a sinner, and I haven’t always been as transparent when I hit rock bottom, but I’m not the devil. I see plenty of them walking in, around and out of 1 Mapes nearly everyday day. Yet somehow BM let them live & live freely because most of them aren’t black women, so they'll live regardless of anything terrible that they did to certain brothas in the black community.

• 
  RG (@RGOptin) reported 54 minutes ago

  @AmazonHelp Please look into what is happening in your Waco, TX warehouse. Several orders of mine have had to be returned due to broken/returns being sold as new. I order brand new and receive broken or used items. It’s awful. Please fix this.

• 
  mustechsolutions (@coolmutesco) reported 54 minutes ago

  @pepple_miracle We many with this issue. My own problem is that my Amazon name is two but my pioneer name come be three. Pioneer use my bvn for three names even when I filled initial name and last name. I am afraid of adding it to Amazon to avoid issue