Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (47%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Seattle	Website Down	10 hours ago
Dartmouth	Website Down	16 hours ago
Brisbane	Website Down	18 hours ago
Chandler	Errors	23 hours ago
Phoenix	Errors	1 day ago
Holland	Sign in	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tame Token (@tametoken) reported 2 minutes ago

  @jesus_osorior Now I understand why Jeff Bezos and Amazon shut down Amazon Games, along with New World. It's because he blind.

• 
  Shashannk Joshy (@ShashannkJoshy) reported 4 minutes ago

  @amazonIN @amazon @AmazonHelp are you going to solve my issue or not.??

• 
  rebel1996 (@rebel1996) reported 5 minutes ago

  @spotted_model Still? It’s actually worse now. So is Amazon Alexa! I used to be able to ask some like “what was the score in the Buffalo hockey playoffs last night?” And get the answers. Now it says it doesn’t understand or it gives the score and different team from 7 weeks ago. It’s terrible, probably due to Ai not having current events?

• 
  Prafull (@prafull) reported 10 minutes ago

  @WSJ Sign of the ship going down? Who gets access to the AI model when the ship goes down? Microsoft or Amazon or some not-for-profit foundation?

• 
  ThatOldGuyOverThere (@Linkster1666) reported 11 minutes ago

  Did @YouTube go back to sucking for a living or is Amazon down, still, some more? Yes, I am NOT in the Your-a-peein' Union and your age verification's SUCKS *****

• 
  neyoid (@neyoid) reported 17 minutes ago

  @redacted_mma @fleshsimulator they do the same to mail thieves, as long as you're ******* with the usps. if you steal ups or fedex or amazon **** it's the local cop's problem but if its usps mail or parcels they Get you

• 
  Carefree 🇺🇸 (@ZeroTemptations) reported 18 minutes ago

  @recouso been looking for a reliable setup like this, but alas Amazon reviews don't look super for long term Based on the customer feedback for the KYY 15.6" Laptop Screen Extender, returns appear to be primarily related to reliability issues: Main reasons for returns: Reliability problems: Some customers report the monitor stops working after several months of use, with screens going black Connectivity issues: Mixed experiences with HDMI ports not working and devices losing connection Driver problems: Some users experience flickering and difficulties downloading/installing required drivers Compatibility: Doesn't work with certain laptop models (like some Acer gaming laptops) or devices like Raspberry Pi

• 
  tang huang (@tanghuang666) reported 19 minutes ago

  @AmazonHelp I am having trouble logging into my Amazon account. I want to clarify that I have all the necessary credentials, including my login email, password, and account name.

• 
  B A N O (@Sheherzamani) reported 22 minutes ago

  Since im clearly in my “sasti shopping spree” era, I’d like to issue a public service announcement to all the ladies planning to buy those “summer linen blend cotton tops” from Amazon… plz dnt fall for the scam 😭 Most of these are just AliExpress/Shein reroutes with fancy photos&inflated prices. Fabric is cheap, stiff, completely unbreathable and giving “plastic curtain” instead of effortless summer chic💔

• 
  Adrija Bagchi (@adrijabagchi) reported 23 minutes ago

  @AmazonHelp @amazonIN @ConsumerCom Kindly arrange for your team to contact me at the earliest and prioritize resolving this issue on an urgent basis please.

• 
  czverse (@czverse) reported 27 minutes ago

  For 30 years, the internet ran on one payment assumption: Humans authorize. Humans approve. Humans pay. Every financial rail ever built assumed a person at the end of the wire. Credit cards - designed for humans. Bank transfers - designed for humans. PayPal - designed for humans. Then on May 7th, AWS flipped a switch. And the assumption broke. AI agents running on Amazon's infrastructure can now pay for things. By themselves. In real money. In 200 milliseconds. No human in the loop. The Coinbase head of infrastructure didn't bury the headline: "There will soon be more AI agents transacting than humans." Here's what they actually built: AWS Bedrock AgentCore Payments. Agents get a wallet. Wallet is funded by a human. Agent spends - within hard limits you set. Settlement happens in USDC on Coinbase Base or Solana. Cost per transaction: fractions of a cent. And the protocol underneath is elegant. It's called x402. Built on HTTP 402 - a status code that's existed since 1991. "Payment Required." Engineers reserved it in the original web specs. Never implemented it - because the financial rails of the 90s couldn't support it. Stablecoin rails can. So x402 is finally live. 30 years later. The use cases are already real: → APIs become pay-per-call - no contracts, no accounts, just transact → MCP servers get paid directly by agents doing research → Paywalled content charges per article - agents pay 5 cents to read → Agents hire other agents and pay them per completed task Warner Bros. Discovery is testing it. Heurist AI is building agent labor markets on top of it. And that creates the question nobody's ready for: What happens to the economy when agents are the buyers? No impulse purchases. No brand loyalty. No UI dark patterns. Agents optimize purely on price, speed, and quality. The machine economy doesn't browse. It transacts. We broke down the full architecture, the x402 protocol, every use case, and the risks in detail. Link in bio. czverse

• 
  Eduardo Teixeira (@eduardot134) reported 29 minutes ago

  @tbpn @bchesky Totally. Imagine opening the Amazon app and seeing a chat box? Terrible.

• 
  Trinigirl71 👑 (@trinigirl71) reported 29 minutes ago

  AMAZON TOO? 😯😯😯 #InvictusScandall The ginger #TemuPrince Games in trouble!

• 
  Vlad Čoki (@VladCoki) reported 32 minutes ago

  @michaelpatron0 If Amazon Seller Support is failing to resolve your issue after multiple unresolved and closed cases, tag @amznsellerhelp in your posts. They will have a look at it and escalate to the correct department for you.

• 
  Abhiraj Tiwari (@abhirajtiwari) reported 40 minutes ago

  @aidenybai for sure great way to test company culture is seeing if the employees would do the work for free. much more likely that someone is down to work for free at spacex than some amazon or microsoft job

• 
  Chirag (@Chirag54260735) reported 40 minutes ago

  @AmazonHelp I have filled in all the required details through the provided link. Requesting you to ensure a proper and timely resolution regarding my defective TV issue. @AmazonHelp @amazonIN

• 
  Matt Griswold (@griswold) reported 41 minutes ago

  @sathaxe @Makedo Box says 4+ so put me down for 3+ if you're involved. I thought the set was great, but we didn't do a great job supporting it. I would just get the discover kit and let your oldest go nuts on the Amazon deliveries for a while before focusing.

• 
  Brian Phan (@brianphanU) reported 41 minutes ago

  The 2012 gTLD winners look even quieter. .google. .amazon. .apple. .bmw. .audi. You don't see them. That's the point. Every Google product, every Amazon login, every BMW dealer page now resolves through a namespace those companies own and lock. 14 years of compounding moat.

• 
  Kris (@Krishna35579256) reported 42 minutes ago

  @AmazonHelp Thanks a lot for the help. I was contacted via email and your team did help solve the problem. However, there were 2 order IDs that were not received. They provided resolution to one of them. Am unable to reply back. How do I contact them now?

• 
  Jagadeesh (@jagadeesh_22_) reported 43 minutes ago

  uploaded proofs immediately, and Amazon itself verified and approved the return before pickup. Genuine customers should not be treated like scammers for logistics or delivery issues. Please re-investigate this properly and resolve my refund issue fairly.

• 
  Vaibhav Sharma (@TheVaibhavShrma) reported 43 minutes ago

  @Pirat_Nation Omg just cut down ALL the trees already so Amazon can bottle and sell the oxygen too. Data centers need power & water, nature's just in the way of progress right?

• 
  IAmTheStorm (@kelly_kellyrei) reported 44 minutes ago

  Anyone else notice that many products being shipped by @amazon are returned or used products. I paid nearly $300 for a mesh system and when I received it today the factory seal was broken. I didn't pay full retail for a used product, nor was it advertised as a return! A few months back I order a 4 tb Samsung portable drive. When I opened it the box was filled with cigarette lighters... @amazon is really starting to suck!!!!

• 
  Karan Patel (@_KaranPatel09) reported 44 minutes ago

  @AmazonHelp No it's not working

• 
  Vinod Sharma (@only_shinji) reported 45 minutes ago

  @AmazonHelp The issue is still not resolved.

• 
  caloha22 (@caloha22) reported 45 minutes ago

  @AmazonHelp my account was hacked and can’t access to it. My login info is not working. What can I do?

• 
  Inspire Bloom (@Inspirebloom1) reported 45 minutes ago

  @merissahansen17 If this is accurate, it raises a legitimate concern about noise pollution and siting decisions around infrastructure like data centers. Facilities such as those operated by companies like Amazon Web Services or other large operators often require constant cooling and power systems, which can generate significant noise if placed too close to residential areas. The key issue here isn’t the existence of data centers themselves, but whether proper environmental planning, zoning regulations, and community impact assessments were followed before approving construction near homes.

• 
  Milk Road Macro (@MilkRoadMacro) reported 48 minutes ago

  Early in Amazon's history, a senior executive pulled Jeff Bezos aside and said something that stopped him cold. "Jeff, you have enough ideas to destroy Amazon." Bezos was stunned. He thought generating ideas was pure upside. He was wrong. Jeff Wilkie was a manufacturing expert. His mental model was simple: every time Bezos released a new idea, he was creating a backlog. A queue. Work in process that stacked up across the organization. And a queue that keeps growing adds no value. It just creates distraction. "You have to release work at the rate the organization can accept it." So he changed how he operated. He started keeping lists of ideas privately, prioritizing them carefully, and holding them back until the organization was actually ready to execute. He stopped releasing every idea the moment it appeared. But he didn't just slow down. He also asked a second question: how do I build an organization that can be ready for more ideas per unit of time? The answer was the right senior team, the right leadership, and enough executive bandwidth to run multiple bets in parallel without any single one killing the others. That is what Amazon became. A company that could invent and execute on more than one thing at a time, at scale. The best companies in the world are not the ones with the most ideas. They are the ones that can absorb and execute on the right ideas at the right speed.

• 
  Urvin Ruparelia (@_urviin) reported 53 minutes ago

  (8/8) That's what the end of the Amazon era actually looks like. Not one competitor taking it down. A thousand small shifts taking it apart. By the time anyone writes the headline, it'll already be over.

• 
  Viky || 4Web3 (@viky4web3) reported 56 minutes ago

  @AmazonHelp I have sent the message but this issue has ruined my mother's day surprise for my mother.

• 
  Brooks Whale X 🐋 (@BrooksWhaleX) reported 58 minutes ago

  9. The Amazon Leadership Principles Resume Aligner "You are a senior recruiter at Amazon who evaluates every resume against Amazon's 16 Leadership Principles — because at Amazon, FAANG companies, and top tech firms, cultural alignment matters as much as technical skill, and your resume must prove both. I need my resume aligned with the specific values and culture of my target company. Align: - Company values research: identify the 5-8 core values or leadership principles my target company publicly promotes - Bullet point mapping: tag each resume achievement with the company value it demonstrates - Coverage gap scan: which company values have ZERO representation on my resume - Gap-filling bullets: write 3-5 new achievement statements from my real experience that fill the value gaps - Amazon alignment: if targeting Amazon, map to Customer Obsession, Ownership, Bias for Action, and Deliver Results - Google alignment: if targeting Google, emphasize Googleyness, intellectual humility, and collaborative problem-solving - Meta alignment: if targeting Meta, highlight Move Fast, Be Bold, and Focus on Impact - Startup alignment: emphasize scrappiness, wearing multiple hats, and building from zero to one - Consulting alignment: highlight structured thinking, client-facing impact, and leadership under ambiguity - Values-first summary: rewrite my professional summary to immediately signal cultural fit in the first 2 sentences Format as a values-aligned resume with annotations showing which company principle each bullet demonstrates. My target: [PASTE YOUR RESUME, TARGET COMPANY NAME, AND THEIR PUBLISHED VALUES OR LEADERSHIP PRINCIPLES]"