Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (48%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Frederick	Errors	2 hours ago
Albuquerque	Sign in	3 hours ago
Houston	Sign in	4 hours ago
Moncton	Website Down	4 hours ago
Newtown	Errors	6 hours ago
Dallas	Errors	9 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  RebelDeathStarFallEvilEmpire (@RedSixTrog) reported 5 minutes ago

  @MAGACult2 My neighbors a trouble starting piece of **** mfkr and has about 10 amazon deliveries Every fkn Day i hope this Fks him up bad

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  till the levee breaks (@rocicrew) reported 10 minutes ago

  idk i feel like it’s dishonest to blame the public for a league of their own when the show was talked about a lot while airing, everyone was watching it. the issue was amazon prime

• 
  Mutt (@MuttMetaX) reported 10 minutes ago

  @playmatejaylene im down for amazon women to take over

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  Mark (@SaltWater651) reported 11 minutes ago

  @AmazonHelp No thanks. I've already talked to a "shipping supervisor" through your call me feature. my options basically boil down are "deal with it" or basically figure it out myself. So like I said.. My sourcing will be more complicated, but I won't have to deal with your companies ******* stupidity. I just have to go direct.

• 
  emma (@emmap72002) reported 19 minutes ago

  @loudouncats So why are their kennels so small? Did they try having them together or are they assuming there's going to be a safetyn issue? You can get cameras on Amazon for a couple of quid to monitor them 24/7. Surely they should have a couple of kennels big enough for a bonded pair.

• 
  silver (@LawofSilver) reported 21 minutes ago

  @TheSketchyKori It’s very minimalist to put it kindly. Especially for a company like Amazon. It’s not the best but it’s not the worst per se but it’s down there. The art style also is very mediocre. They really needed to hire more animators and work on the art style. It’s too late now

• 
  CHR¡s! (@ChrisDebate) reported 25 minutes ago

  @TheSketchyKori It is adequate and that’s the problem. Amazon has all the dough in the world

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  Andrew Knepper (@KnepkinKipper) reported 26 minutes ago

  @Delta Premium cabins with slow WiFi… why pick Amazon Leo for a 2028 launch? Used to be a hard Delta fan for the premium feel but they’ve been sliding as of late. Moved to United with Starlink until they figure it out.

• 
  The Sincere VP (@thesincerevp) reported 27 minutes ago

  I am a senior security engineer at one of the twelve companies that signed onto Project Glasswing. I've spent the last three weeks running Claude Mythos Preview against our production codebase. I need to tell you what I saw. On April 7th, Anthropic quietly assembled Amazon, Apple, Cisco, CrowdStrike, Google, JPMorganChase, Microsoft, NVIDIA, Palo Alto Networks, Broadcom, and the Linux Foundation into a room and told them something that changed the conversation. Their new model — Mythos Preview, unreleased to the public — had found thousands of zero-day vulnerabilities in every major operating system and every major web browser. Autonomously. Without human guidance. Including a 27-year-old bug in OpenBSD, an operating system whose entire reputation is built on being unhackable. Let me put that in context. OpenBSD's website literally says "Only two remote holes in the default install, in a heck of a long time!" That bug survived 27 years of the most paranoid security review process in the industry. Mythos found it in hours. But here's the part that made the room go quiet. They showed us what happened with Firefox. A few weeks earlier, they'd pointed Opus 4.6 — their previous model, not even Mythos — at Mozilla's JavaScript engine. Twenty minutes in, it found its first Use After Free. By the time the team finished validating that one bug and filed it in Bugzilla, Claude had already found fifty more. They ended up submitting 112 unique reports. Mozilla assigned 14 as high-severity — nearly a fifth of all high-severity Firefox vulnerabilities remediated in all of 2025. From one model. In two weeks. Then they showed us the Mythos numbers. Opus 4.6 could find vulnerabilities reasonably well. But when they asked it to actually write exploits — to turn those bugs into working attacks — it succeeded twice out of several hundred attempts. A 0.5% rate. Concerning but manageable. Mythos Preview hit 181 successful exploits on the same Firefox JavaScript engine bugs. Plus 29 more where it achieved register control. That's not a 0.5% success rate anymore. That's the model independently chaining vulnerabilities, writing JIT heap sprays, escaping browser sandboxes, and constructing multi-packet ROP chains. One of Anthropic's engineers — no formal security training — asked Mythos to find remote code execution vulnerabilities overnight. Went to bed. Woke up to a complete, working exploit. So on April 10th, three days after the Glasswing announcement, Anthropic published the blog post that's been circulating in security circles all weekend. "Preparing Your Security Program for AI-Accelerated Offense." It reads like a corporate best-practices document. Patch faster. Scan dependencies. Adopt zero trust. Design for breach. But if you read it closely, there's a sentence buried in the middle that says everything: "Mitigations whose value comes from friction — making an attack tedious — rather than a hard barrier are much less effective against an adversary that can grind through those tedious steps." That sentence just deprecated about 40% of the security industry. Rate limiting. CAPTCHAs. Non-standard ports. Extra login steps. Complexity-based deterrence. The entire philosophy of "make it annoying enough that attackers move on to easier targets" stops working when the attacker doesn't get annoyed. When the attacker is a model that will attempt the same exploit chain ten thousand times at zero marginal cost while your SOC team is eating lunch. Anthropic committed $100 million in Mythos Preview credits for defensive scanning, plus $4 million to open-source security organizations. That sounds generous until you calculate that global cybercrime costs roughly $500 billion a year, and the company publicly stated that models of similar capability will be "widely available within 24 months." So the company preparing the biggest AI IPO in history just told twelve of the largest technology companies on earth that their new model can autonomously write browser exploits, crack open operating systems that have been hardened for three decades, and that equivalent capabilities will be commoditized within two years. Then they published a checklist. I've been in security for sixteen years. I've read a lot of vendor advisories. I've never read one where the vendor was simultaneously the threat, the detector, the consultant, and the only entity offering a solution — all while preparing to go public. Anthropic built the sword, built the shield, sold the shield to the people most threatened by the sword, and released a blog post telling everyone else to patch faster. The twelve companies in that room are now scanning their codebases with Mythos. The rest of the industry is reading a five-minute blog post and hoping the checklist is enough. This is a fictional narrator. The numbers are real.

• 
  Adrian Faiers (@AdrianFaiers) reported 27 minutes ago

  @Livid_Pigeon @BBCNews They're old and http rather than protocol. That's all. The Amazon link is obviously so I find it hard to believe that gave you any issues.

• 
  Dr. Ether PhD (@CulverVist60210) reported 28 minutes ago

  @ScammerPayback Please blast, take down, expose and analihate (480) 618-3051 Amazon spam calls

• 
  ricky (@ElCapitanFlor) reported 29 minutes ago

  @warrior4reality @nypost this is the dumbest most reactionary take I've seen. Concern for running "mom and pop grocery stores" out of business but no problem with Amazon or Costco or Walmart? Use your head

• 
  Lola Rodrigues (@DropDeadLoLa) reported 30 minutes ago

  @amazon customer service chat is ridiculously SLOW

• 
  Nell VH (@thenellvh) reported 32 minutes ago

  @Dwriteway Waking up to automated sales also means waking up to automated refunds, automated chargebacks, and automated customer complaints nobody answered. Bezos didn't sleep while Amazon ran. He built entire crisis teams. Systems break at 3am and nobody cares about your brand when the server is down. Are you building passive income or just passive problems?

• 
  Tyler Olsson (@TylerOlsson) reported 33 minutes ago

  @SeattleKraken @amazon Down after 5 years

• 
  Tuki (@TukiFromKL) reported 33 minutes ago

  a worker collapsed and died on the floor of an Amazon warehouse in Oregon last week.. a woman ran over and started doing chest compressions.. she was crying.. screaming for someone to help.. another employee begged her manager to let her assist.. she had CPR training.. the manager said no.. "it has to be management or safety team.. please get back to work".. the employee kept begging.. the manager nudged her and said "just turn around and not look.. let's get back to work".. the body stayed on the floor for over an hour while workers kept packing orders around it.. to think about it.. this is the same warehouse that had the worst injury rate out of 23 Amazon distribution centers in 2019.. 26 injuries per 1,000 workers.. six times the industry average.. they already knew.. Amazon reported 39,000 injuries across its US warehouses in a single year.. its worker turnover is 150% annually.. meaning every position gets refilled one and a half times per year.. because they don't need you to stay.. they need you to last long enough to ship the package.. Jeff Bezos is worth $239 billion.. Amazon still pays him an $81,000 salary.. the same one he's collected since 1998.. meanwhile the man who died was hauling stacks of bins taller than his own body up and down a warehouse floor until his heart gave out.. the manager didn't say "stop everything".. the manager said "turn around".. because at Amazon the package has a deadline.. you don't

• 
  Armaan Sidhu (@realarmaansidhu) reported 35 minutes ago

  @SawyerMerritt Airplane WiFi has been terrible for 15 years. The same $8 you pay for a connection that drops every 4 minutes, loads Gmail like it's 2003, and makes a video call physically impossible at 35,000 feet. Amazon just built an antenna that delivers 1 Gbps download and 400 Mbps upload. On a plane. That's faster than most home internet connections on the ground. 58 inches long. 30 inches wide. 2.6 inches high. No moving parts. Installs in one day. Sits flat on the fuselage like a tablet strapped to the roof. Maintenance requirements: almost none, because there's nothing inside that rotates, tilts, or breaks. Current airplane WiFi uses either air-to-ground towers (slow, limited, doesn't work over oceans) or satellite dishes with mechanical gimbals that track satellites as the plane moves (expensive, heavy, breaks constantly, maintenance nightmare). The dish alone weighs hundreds of pounds. Installation takes days. Maintenance grounds planes. Amazon's antenna is a flat phased array. No dish. No gimbal. No moving parts. Electronically steers the beam to track satellites. Same technology the military uses for radar and missile guidance, shrunk to the size of a suitcase lid and bolted to the top of a 737. The connection goes to Amazon's Project Kuiper — its low-Earth orbit satellite constellation. Over 3,200 satellites planned. Direct competitor to Starlink. The antenna is the ground (or air) terminal that links passengers to the constellation. This is Amazon's actual play. Not selling antennas. Selling connectivity-as-a-service to every airline on earth. The antenna is the hardware. Kuiper is the network. AWS is the backend. The airline pays Amazon monthly. Passengers get 1 Gbps. Amazon gets recurring revenue from every commercial flight that installs the system. "Installs in one day." That's the line airlines care about most. Every day a plane sits in a hangar for WiFi installation is a day it's not generating revenue. Current systems take 3-5 days. One day means the upgrade happens during a scheduled maintenance window. No lost flights. No downtime. No revenue impact. Starlink already has aviation terminals. SpaceX is ahead on satellite count. But Amazon has something SpaceX doesn't: relationships with every airline that already uses AWS for booking systems, operational data, crew scheduling, and logistics. The antenna isn't a cold call. It's an upsell to existing customers. Every business class passenger who's ever paid $30 for WiFi that couldn't load a PDF is Amazon's target market. Every airline that's ever grounded a plane for a gimbal repair is Amazon's buyer. 1 Gbps at 35,000 feet. The last place on earth where you could genuinely disconnect is about to get a fiber-speed connection. Whether that's progress or a tragedy depends on how much you valued the excuse.

• 
  MAYUR SHELLAR (@MShellar) reported 35 minutes ago

  @AmazonHelp @amazonIN U are forwarding me 2 CHAT with a bot rather than solving the issue. Each item from "Mr Button" brand @amazonIN is quoting 2x its price. I have given the screenshots & then why do I need to chat to a Bot, who doesnt even understand the issue? #Misleadingcustomers #PoorService

• 
  Absurd Camus 🏳️‍🌈🇨🇦🇺🇦 (@camus_absurd) reported 36 minutes ago

  @no2hater @JakeLandauTO I wonder if in a practical sense it’s too expensive and error prone to implement. Amazon tried the checkout less store and it failed.

• 
  kerl (@kerldaddy) reported 38 minutes ago

  @sharghzadeh What? What’s the problem with believing in god? Having a big car? Respecting the police and military? Trusting Amazon? (Ok it’s a big company, but it is reliable). Liking their jobs and liking their own country? You’re saying they’re happy with their lives like it’s a bad thing,

• 
  Cole (@maxdeploy) reported 41 minutes ago

  @CadaverDave tadc has 300 million views on youtube. hazbin got picked up by amazon. he wrote for both and he's paycheck to paycheck nothing is broken. this is the system working as intended

• 
  Kai - Briefing Block (@briefing_block_) reported 41 minutes ago

  $AMZN - Amazon doesn’t need to own the lot to own the car deal. Amazon Autos started with Hyundai and now includes Kia, Mazda, Subaru, Chevrolet, and Jeep across more than 130 U.S. cities. Dealers still fulfill the sale, which is exactly why the move matters: Amazon is not trying to own the showroom first; it is trying to own everything that happens before it. What Amazon actually wants The lazy read is “people are buying cars on Amazon now.” The real read is that Amazon wants the first half of car buying: discovery, comparison, financing prep, and shopper attention. Cox says just 7% of buyers completed the full purchase online, 63% said the ideal process is a mix of online and in-person, and third-party sites remain the top destination for vehicle research. Amazon is not fighting the dealership model; it is inserting itself ahead of it. Amazon’s own material says this is not direct-to-consumer: customers shop online, choose finance, lease, or pay-in-full, put down a deposit, then go to the dealer for pickup and any paperwork that still needs a physical signature. Dealers set price and inventory, while Amazon provides the digital storefront. Amazon also says 68% of Amazon Autos customers had not considered that dealership before purchasing. That is not a checkout feature; it is demand capture. Where the leverage shifts That sounds dealer-friendly until you think about where pricing power and customer ownership migrate. If Amazon controls the place where buyers compare trims, line up financing, and decide which dealer is worth visiting, the dealer risks becoming fulfillment with a finance office attached. U.S. franchised light-vehicle dealership sales topped $1.3 trillion in 2025, and automakers are projected to spend more than $30 billion on advertising this year. Amazon doesn’t need to break franchise laws to monetize that; it can sit above the transaction and tax the funnel through traffic, lender integrations, and ad budgets. Even if unit volume stays modest for a while, Amazon can still reset expectations around transparency, speed, and how much of the deal should be finished before the buyer ever touches the showroom. Bottom line: Amazon isn’t killing dealerships; it’s trying to become the layer that decides who gets shopped, who gets financed, and who gets the customer before the customer ever walks onto the lot.

• 
  God (@valcitys) reported 41 minutes ago

  @TalkinBaseball_ @amazon Nice then they can be terrible the entire second half again.

• 
  Aakash Gupta (@aakashgupta) reported 43 minutes ago

  Amazon spent $10 billion to put 200 satellites in orbit. Starlink has 10,000. And Amazon just landed Delta, JetBlue, and Airbus anyway. The antenna explains why. This thing is 58 inches long, 30 inches wide, and 2.6 inches tall. A phased array with no moving parts. Full-duplex, meaning 1 Gbps down and 400 Mbps up simultaneously. One antenna covers an entire commercial aircraft. Every seat, every class, gate to gate. Starlink's aviation antenna tops out at 220 Mbps. Amazon's does 1 Gbps. That's 4.5x the throughput from a company with 2% of the satellites. The engineering constraint most people miss: inflight wifi has always been limited by the antenna on the plane, not the constellation in the sky. Geostationary satellites had plenty of bandwidth. The bottleneck was a mechanical dish on the fuselage trying to track a signal while moving at 575 mph through turbulence and temperature swings. Amazon solved that with an electronically steered array. No gimbal, no motor, no maintenance. Install it in a day, forget about it for a decade. And here's where the business model becomes clear. The antenna connects directly to AWS. No public internet routing. Delta's operational data, crew communications, passenger streaming, real-time AI analytics from seatback to cloud with private network interconnect. Starlink sells you a wifi pipe. Amazon sells you infrastructure. United has 800 Starlink planes. IAG committed 500. Lufthansa committed 850. Collectively, thousands of aircraft locked into Starlink's ecosystem. Amazon looked at that and decided: we'll take fewer airlines but own the entire data layer underneath them. Delta's 500 planes running on AWS through Leo is worth more to Amazon than 5,000 planes on commodity wifi. The $10 billion on satellites was never the product. The antenna was the product. And the antenna is a trojan horse for AWS.

• 
  Nitin (@Nitin12788224) reported 44 minutes ago

  Coupon code not working @AmazonHelp @amazonIN # Offer shown under rewards section bt nt wrkng @amazon # Assistance Req.

• 
  Sane (@SaneNightmar2) reported 49 minutes ago

  @thevaugardian @kijuler Securing a deal with a company like Amazon is very different than trying to get something into theaters. Glitch isn’t relying on the fans to do all the work but to spread the word and spread the interest that they have to show other theaters globally that it’s worth it.

• 
  Oceânica Ꙩ (@oceano_artx) reported 50 minutes ago

  @Charisma_Kitten @AmazonHelp @ZRiyad59819 I have a similar problem, I sent back my purchase, it already arrived and it don’t even show that the product was sent back…

• 
  emil (@TheEmilJay) reported 52 minutes ago

  @BradyFightTalk i have a couple more value boxes coming from amazon and i'm going to try to get at least one more mega when i get home from the collective if you want to complete that set i'm down to move the ones i have. either sale or trade whatever

• 
  Patriot (@PMArbouw) reported 53 minutes ago

  @RobFinnertyUSA Watching your show right now (Amazon Firestick) and the subtitles are still not working (2 days now). Please have someone fix it 👍 📺

• 
  krista mcgrath (@kristamcgrath) reported 57 minutes ago

  @gator_gum It’s the hypocrisy of the cup!! If he was so gung ho overclimate change and saving the earth, why he didn’t he bring his own insulated water bottle? On Amazon you can get a bunch of little gadgets that are reusable to cut down on waste!! I think it went over your head!!