Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: errors, website down and sign in.
Full Outage Map
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 2: Problems at Amazon
Amazon is having issues since 09:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Errors (47%)
- Website Down (33%)
- Sign in (19%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Lynchburg
|
Errors | 1 hour ago |
|
Los Angeles
|
Website Down | 3 hours ago |
 Paris
|
Errors | 6 hours ago |
|
Greenville
|
Sign in | 6 hours ago |
|
Strasbourg
|
Sign in | 12 hours ago |
|
Runnemede
|
Errors | 21 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Dev Khanna (@DevKhanna17) reported@AmazonHelp @amazonIN @AmazonHelp I am not getting an option to call or chat. Tomorrow is the last day to return. I keep getting the same error when I am returning from the same address as delivery.
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MANISH SINGH (@MANISHS24495656) reported@AmazonHelp There is no solution to anything amazon keep may money and ignore my problem
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Raw Nick (@RawNick177142) reported@AmazonHelp buddy i tried every step after that i am here on X to tell you that nothing is happening no one helped me they just give me hope regarding my problem that its will picked up on this date but nothing happens, they sat they take actions nothing happens
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AshleY (@Aku_700) reportedVenezuelan on Tourist Visa Slams Amazon Van into Florida Mom and 4-Month-Old Baby, Then Flees Like a Coward! This Venezuelan migrant, here on a tourist visa, mowed down a mother walking her infant and dog. She stopped only to shove the baby back in the stroller before ditching them both bleeding in the street. Catastrophic brain injury for the mom. America First—deport now!
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Peetie Peete (@Peetie_Peete) reported@rBillSimmonsPod Bill, I know the genie is out the bottle but PLEASE bang the drum louder on how terrible of an idea it is to move NBA games off of cable TV. Our cable bills are already high enough to subsidize Disney/ESPN, NBC etc. Now we have to pay even more for Amazon and Peacock? Madness!!
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Parmesh Khanna (@khanna_parmesh) reportedOrdered a OnePlus Nord CE5 on 23 Apr via Amazon, delivered 26 Apr. Device was defective from first use—battery error “not genuine”. Submitted at OnePlus service centre (Andheri, Mumbai) within 24 hrs (27 Apr). @OnePlus_IN @onepluscareIN @AmazonHelp (1/2)
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Rituraj (@RRituraj14) reported@AmazonHelp @amazon @amazonIN Yes. I received the same email I attached. Is the complaint closed ? Is this your intent for the entire issue happened ? Guys— Wake up !! Don’t just cover up the entire drama happened to me in last 72 Hrs..
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RoyBoy (@RoyBoy22534948) reported@AmazonHelp You have removed the chat option on your site and you are trying to make Prime customers beg you for help when there is an issue? Why did you remove the chat option? If you make a mistake with a non-returnable item, are customers supposed to suffer and keep quiet?
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Dr James Anderson (@DrJamesAndersn) reported@AmazonHelp Just resolve this issue
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Abhijeet Sarkar (@bethechange0310) reported@AmazonHelp As I said earlier,your social media team and escalation desk is absolute and pure useless. I will see how to have the issue resolved. No further help required from your useless team.
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Maizie May (@may_gilchrist) reported@bg724 @JimmyMcd62 @ScotNational Blame the SNP.. They brought in a legal minimum price for alcohol, and England doesn’t. We’re all alcoholics with drink problems according to the SNP. I check out prices in Amazon and get them sent up. Way cheaper too
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Context & Perspective (@kamisedo) reported@catturd2 Amazon employees used to complain about having to bend down to the bottom shelf to pick stock for an order. No more complaints on that front. In two years, there won't be any complaints about this job, either. And, bonus, we won't have disgruntled humans right on our doorstep either.
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Matt Brunch (@BrunchMatt) reported@FOX2News Murder by mail. Hmmm. Maybe suing USPS, Amazon, FedEx, UPS, … for murder will ultimately shut this down.
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Jeff Flores (@JSFlores) reported@prime @Xfinity Hey Amazon Prime and Xfinity - huddle up and get your act together. Watching NBA playoffs on Prime is a subpar experience, streaming is spotty at best - tired of waiting for buffering every few minutes. Isn’t an issue watching direct on Xfinity. Figure It Out
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L2WTrades (@L2WTrades) reported4 years ago I was staring at $347 in my bank account with rent due in 6 days… $1,200 needed. $347 available. Classic. I'd already tried everything: - Dropshipping (lost $4,200 on ads that converted like ****) - Amazon FBA (lost $7,500 on inventory that didn't sell) - Crypto "investing" (lost $12,000 because I was actually just gambling) I was that guy. The "I'll try any business model" guy. Buying courses at 2am hoping this one would be different. Then I found futures trading. And everything about crypto suddenly made sense - in the worst way. Because I realized crypto traders already understand the game. They just play it on the worst possible field If you trade crypto you already know: - liquidity sweeps (you've been wicked out at every obvious level) - stop hunts (you've watched price spike into your stop and immediately reverse) - manipulation (you've seen the 3AM pump that dumps 15 minutes later) - volatility (you've held through 20% drawdowns without flinching) You already have the pain tolerance. You already understand that price hunts liquidity. You already know the market isn't random The problem isn't your understanding. The problem is the FIELD you're playing on Crypto is a 24/7 unregulated casino where: - market makers have zero rules - exchanges trade against you - liquidity is thin so wicks are massive - you're trading with YOUR money - one Elon tweet moves the entire market 15% Futures is a regulated field where: - institutions move price in PREDICTABLE patterns every single morning - liquidity is deep so moves are cleaner - the market is open 5 days a week with defined session windows - you trade with SOMEONE ELSE'S money through prop firms - the patterns repeat across sessions because institutional behavior is structural Same game. Completely different odds Here's what crypto traders don't realize: Every single concept you learned in crypto - sweeps, liquidity grabs, fair value gaps, manipulation - works 10x better on futures because the market structure is cleaner and the players are predictable On crypto, a sweep can happen at 3AM on a Sunday because some whale decided to dump. No pattern. No timing. No way to anticipate it On futures, sweeps happen at 8:30, 9:30, 10:00, and 10:30. Every day. Because institutions need volume from news catalysts to execute large orders. The timing is predictable because the behavior is structural You already know what a sweep looks like. You just couldn't predict WHEN it would happen in crypto. In futures, you can predict it within a 5-minute window every single morning The system that crypto traders pick up in weeks: You already understand this intuitively. You just never had the right structure around it The market moves from external liquidity (swing highs and lows where stops sit) to internal liquidity (fair value gaps where orders didn't fill) and back. That's the cycle. You know this from crypto. You've lived it The difference in futures: 1) You can PROFILE the candle before you trade it. The 4-hour candle tells you if expansion is even possible. Small wick = expansion candle. Large wick = reversal candle. If the candle doesn't support expansion, nothing on the lower timeframe matters. In crypto you couldn't do this because the candles are corrupted by 24/7 noise 2) You can READ the session. If London reversed, New York continues. If nobody reversed, New York is the reversal. The 6AM candle confirms it. In crypto there are no sessions. No structure. No rotation. Just chaos 3) You can CHECK correlated assets. NQ, ES, YM - when one breaks out and the others don't follow, the breakout is fake. In crypto, Bitcoin pumps and everything follows. There's no divergence to read because the entire market moves on one asset 4) You can TIME the entry with catalysts. 8:30 news, 9:30 open, 10:00 data - institutions need these volume spikes to move size. You enter at the catalyst window and the probability spikes. In crypto there are no catalysts. Just random tweets and whale wallets 5) You use SOMEONE ELSE'S money. $300 challenge fee gives you $100,000 in funded capital. Pass the challenge, keep 80% of profits. Blow the account, lose $300. Buy another. In crypto you're risking YOUR $12,000 and praying The scaling math that should make every crypto trader sick: Crypto path: - $10,000 of your own money - 30% drawdown in a bad month = -$3,000 of YOUR money gone - emotional because it's YOUR rent money - one bad trade and you're eating ramen for a month Futures prop firm path: - $1,500 in challenge fees (5 challenges × $300) - pass 3 out of 5 = $300,000 in funded capital - 3% monthly on $300k = $9,000 gross - your 80% cut = $7,200/month - blow an account? lose access to that capital. buy another $300 challenge. pass it in 2 weeks - your money never touches the market Same skill. Same understanding of liquidity. Same read on sweeps and gaps One field costs you $3,000 in drawdowns from your savings account The other field costs you $300 per attempt with $7,200/month upside And the setups are CLEANER because the market structure is regulated and the timing is predictable A crypto trader with 6 months of experience already has the hardest part: - pain tolerance (you've held through 40% drawdowns) - understanding of manipulation (you've been stop hunted thousands of times) - familiarity with liquidity concepts (you already think in sweeps and imbalances) The only thing you're missing is structure. Session profiling. Candle profiling. Catalyst timing. Correlated asset confirmation That takes 4-6 weeks to learn. Not years. Weeks Because you already have the foundation. You just need the framework I've seen crypto traders get funded in their first month of switching. Because they already understand the WHAT. They just never had the WHEN and the WHERE The WHEN is catalyst windows The WHERE is aligned gaps inside expansion candles The HOW is the V-shape confirmation on the lower timeframe You already know the game You're just playing it on the wrong field Switch fields. Keep the skill. Add the structure Or keep trading crypto with your own money at 3AM hoping a whale doesn't dump on your position Your choice (free discord in bio. DM me "SYSTEM" for 1-on-1 coaching)
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Vinaykumar MR (@vinayakumarmr) reported@zeptocares I have bought 2 Amazon gift cards from Zepto online, but they are not activated. Zepto customer care not resolving the issue, I don't have answer to my earlier message as well on this in the same X forum. My Registered mobile number is 9900043467
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Abhishek (@ohyeisabhii) reportedStuck in an endless customer service loop between @JioCare and @AmazonHelp. A system glitch allowed my 2-year JioFiber Prime Lite consumer offer to link to an Amazon BUSINESS account. Frontline support refuses to escalate to tech to revoke the API link. Someone please fix this!
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God's Weakest Soldier (@Ashendrought) reported@SandyofCthulhu @amazon you had better be writing all of this down, most of what you produce flops but these ideas are good enough I think even you would be hard pressed to muck them up so badly they wouldn't be watchable
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Kittu ji (@Kittujiii) reportedHey @amazonIN @AmazonHelp, my order was suddenly cancelled without my consent, but I really need those items. Please look into this issue and arrange for the delivery immediately!
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Sachin R (@SachinR114770) reported@AmazonHelp If you have issues with it why would you show that in your app. Why you promise customer that it will be delivered on this day. Have you lost your policy?
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SIP sahi hai….(MF) (@EquityMarket0) reported@AmazonHelp Still no solution. I’ve already shared all details via email but keep getting repeated responses. It’s been 1 month of delay and harassment. This feels like fake service. Please resolve my issue ASAP.
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Daniel Cummings (@DanielC55186873) reported@StellarStylus 😬I think I might need to take a pass. I'm willing to buy them via Amazon. Maybe I'll luck upon it at some time down the road. Not gonna want to spend that much $.
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Luther Buber (@LutherBuber) reported@AngryMrBungle @lindyli Amazon is already lowering their asking price for @lindyli’s book. Just imagine a book that doesn’t even have a cover yet getting marked down! Marshalls may eventually carry it.
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🇮🇳 ARINDAM DAS 🇮🇳 (@darindams) reported@AmazonHelp Please refund my money back, I have to purchase a table clock from Amazon, please solve my problem as soon as possible.
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LP (@LP70128850) reported@AmazonHelp .uk, as I said, I already contacted UK's customer service, the issue was escalated. It has happened at least 5-6 times this year, I normally don't mind if it's at least in the same building, this time the value was over £130 (over $160), would have been a shame if it got stolen.
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Lokesh Dujari (@Lokeshdujari) reported@Swiggy @SwiggyCares Tried placing order for a MacBook using my ICICI AMAZON PAY credit card and it failed 10 times. Customer care says it is a bank issue even though I am using this card daily. Please don’t try to be Amazon and stick to selling 100 Rs grocery.
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Vishweshwar Sarma Namilikonda (@N_Sidhaanti) reported@AmazonHelp The link provided by you is not loading. Already I raised this issue with your Customer Service yesterday.
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Nuke D'Wolf (@TaberAdams) reported@LangmanVince I counter protested by picking up a shift to work and going to school and then spent money at Kroger and Amazon. For good measure I drove my manual transmission car one gear down with the A/c and heater on blast just to burn a little more fuel. Happy May Day!
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Shashank M (@im_UrsHaShaNk) reported@AmazonHelp I don't want to chat to anyone, What is the update ? on my previous issues you all had mentioned to get back after 24 hours even after 48 hours no update from company side and asking me to explain everything again. listen the call recording when your delivery partnersteals my odr
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Aleaiactaestphi (@aleaiactaestphi) reported@skohayes @PolitiBunny So, under Biden, why did all the mom pop stores get closed down under Biden and big corp like Amazon grow and profit like crazy. Food prices escalated, chickens killed en mass, farmers penalized, gas prices skyrocketed making transaction of goods and food more expensive. Biden closed down factories saying “learn to code” meanwhile importing more immigrants and illegal immigrants taking away existing jobs, while forcing people to shelter in place and chose between a job and a Covid shot..etc..etc…