Amazon

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Outage Chart 12/12/2025 08:25

At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  1. Website Down (42%)

    Website Down (42%)

  2. Errors (33%)

    Errors (33%)

  3. Sign in (25%)

    Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyEggenfelden Website Down
United StatesWest Hartford Website Down
FranceSaint-Maximin-la-Sainte-Baume Website Down
MexicoManlio Fabio Altamirano Sign in
AustraliaMelbourne Errors
United StatesLos Angeles Website Down
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • KiraHeartilly Kira Heartilly (@KiraHeartilly) reported

    Me: I read a book in one day today. I'm proud of myself. Amazon Kindle App: Your reading streak is broken because you did not read today. Me: But I spent all day reading. Kindle: You've read 5 books this year. Me: You're missing 3. Kindle: Mark them as read. Me: They are marked!

  • LightsailSpeed Amazon Lightsail Speedtest Bot ver2.0 (@LightsailSpeed) reported

    Server: BudgetVM - Tokyo (id = 38241) ISP: Amazon[.]com Ping: 3.63 ms (1.71 ms jitter) Download: 2669.32 Mbps (data used: 3.0 GB ) Upload: 2831.90 Mbps (data used: 1.5 GB ) Packet Loss: 0.0% Date: 2022-06-29 19:00:50 (JST)

  • HDFCBank_Cares HDFC Bank Cares (@HDFCBank_Cares) reported

    @akhilm946 Hi Akhil, we regret to note that you are unable to make transactions at the merchant Amazon. Please share the screen shot of the error message or the order ID to enable us to assist you. -Varun

  • DRamesh5060 Ramesh Varma (@DRamesh5060) reported

    @AmazonHelp i wont leave the issue because u told all lies u failed to keep ur words

  • hoostweets hoostweets (@hoostweets) reported

    I open the app and eventually find the issue I've bought. There's no option to read it. The app simply tells me I can no longer make purchases in-app. I am directed to Amazon! cc: @cmxsupport

  • Vicky82077244 Vicky (@Vicky82077244) reported

    @AmazonHelp @ConsumerVoiceIn after giving more than 10upadtes and complaint i never such a worst organization like a amazon still my issue not resolved it's has been more than 40 days still my issue not resolved...i want my #moneyback #refund

  • LightsailSpeed Amazon Lightsail Speedtest Bot ver2.0 (@LightsailSpeed) reported

    Server: Rakuten Mobile, Inc - Tokyo (id = 24333) ISP: Amazon[.]com Ping: 3.89 ms (9.26 ms jitter) Download: 2320.51 Mbps (data used: 1.1 GB ) Upload: 1366.19 Mbps (data used: 1.6 GB ) Packet Loss: 0.0% Date: 2022-06-29 19:15:39 (JST)

  • Vicky82077244 Vicky (@Vicky82077244) reported

    @AmazonHelp @ConsumerVoiceIn after giving more than 10upadtes and complaint i never such a worst organization like a amazon still my issue not resolved it's has been more than 40 days still my issue not resolved...i want my #moneyback.

  • LightsailSpeed Amazon Lightsail Speedtest Bot ver2.0 (@LightsailSpeed) reported

    Server: BudgetVM - Tokyo (id = 38241) ISP: Amazon[.]com Ping: 3.52 ms (0.52 ms jitter) Download: 2498.17 Mbps (data used: 2.5 GB ) Upload: 2795.96 Mbps (data used: 3.6 GB ) Packet Loss: 0.0% Date: 2022-06-29 18:30:55 (JST)

  • Vicky82077244 Vicky (@Vicky82077244) reported

    @AmazonHelp @ConsumerVoiceIn after giving more than 10upadtes and complaint i never such a worst organization like a amazon still my issue not resolved it's has been more than 40 days still my issue not resolved...i want my #moneyback

  • Anikettt_2001 Aniket Chaudharyy (@Anikettt_2001) reported

    @AmazonHelp They initiated my refund and asked we me to wait for 4-5 business days to reflect it into my account. But my issue is I have complained for the same on 23rd June and was conveyed the same to wait for 4-5 days and accordingly refund should be reflected in my account today.

  • LightsailSpeed Amazon Lightsail Speedtest Bot ver2.0 (@LightsailSpeed) reported

    Server: Rakuten Mobile, Inc - Tokyo (id = 24333) ISP: Amazon[.]com Ping: 4.96 ms (0.26 ms jitter) Download: 2731.60 Mbps (data used: 2.9 GB ) Upload: 2461.96 Mbps (data used: 2.9 GB ) Packet Loss: 0.0% Date: 2022-06-29 18:45:49 (JST)

  • wurzel260654 Sarah , Lucy,Nella and Wurzel . (@wurzel260654) reported

    @SkyNews Give up Sky, Netflix, Disney plus, Paramount plus, Amazon prime. Plenty on freeview. Cut down on alcohol and smoking. There are many people who are truly poor through no fault of their own. Contact CAB or Welfare Rights.

  • DRamesh5060 Ramesh Varma (@DRamesh5060) reported

    @AmazonHelp already two days finished and i even did not got any call... y u r doing timepass with custamers i ordered for book.. ur duty is to serve me the book whats the issue.. if u r busy just give me seller contact no. i will approach him

  • Claudi_PS Claudia (@Claudi_PS) reported

    @AmazonHelp The episode is still not available? when will you fix this? 😣

  • TomjFerrier Tom Ferrier (@TomjFerrier) reported

    @Manic_Socratic @FBXGargoyle @amazon I know it's down to licensing fees, but it sucks when products don't support all the major formats. LG doesn't support DTS in any way, not even pass-through. Plex should be able to transcode on the fly, but as you say, it wont take full advantage as I think it uses Dolby Digital

  • vinayak123V Vinayak Tripathi (@vinayak123V) reported

    What is the status of the issue with the product no." 404-4422304-5698726". @amazonIN @AmazonHelp .. You people are taking too much time..

  • IoveIessens mimi (@IoveIessens) reported

    im horrible bc I just add the books I want to read on an amazon list instead of writing them/putting them down in my tbr

  • ivanserix Ivanserix (@ivanserix) reported

    @amazonIN @AmazonHelp Its now 4 weeks, 3 complains and still no one has called or replaced my ac remote. Plz take back this ****** ac and refund if you cannot even issue a replacement remote for a faulty one. Pathetic

  • Baldguy71 Fred Barilli (@Baldguy71) reported

    @AmazonHelp Doesn't matter, I use Android devices, can't download on my Note 9, A51 or Z Fold3. Read the reviews on Google Play, lots of people complaining about this issue and it's been an ongoing problem for months now. Every time I call they say it's being worked on I'll be resolved 2 wks

  • Kelleystones Trace (@Kelleystones) reported

    @JohnFugelsang My name is_______, I have an Amazon problem.

  • LittleJinx_ 🇦🇹Enter Name here 🇷🇺 (@LittleJinx_) reported

    @FallGuysGame fix ur amazon xbox account link bug , i stg

  • naveendestiny19 Naveen Mishra (@naveendestiny19) reported

    Dear @RockWithboAt @amangupta0303 I firstly complained about Boult Truebuds I purchased from Amazon on January 2022 regarding the issue over mail...it's been almost 6 months nothing has been done..kindly replace or return back my money as product is under warranty

  • LightsailSpeed Amazon Lightsail Speedtest Bot ver2.0 (@LightsailSpeed) reported

    Server: BudgetVM - Tokyo (id = 38241) ISP: Amazon[.]com Ping: 2.81 ms (1.34 ms jitter) Download: 2457.66 Mbps (data used: 2.7 GB ) Upload: 2830.34 Mbps (data used: 3.1 GB ) Packet Loss: 0.0% Date: 2022-06-29 19:30:54 (JST)

  • deepagsk deepagsk (@deepagsk) reported

    @CEOAmazon : I need your support to get this issue sorted as i bought this product from Amazon.

  • JasonAnthonySt2 Jason Anthony Sturgess (@JasonAnthonySt2) reported

    @AmazonHelp I finally got through, thanks & the person I spoke to referred it to a higher technical level & I should call back if the problem still exists.

  • AnastaciaPav28 Anastacia Pav (@AnastaciaPav28) reported

    why is it every time I shop with amazon my refund gets messed up I asked for it to go back into my debit card and they put it on a gift card as well I got called names by one of your staff you company has gone down @amazon

  • Vicky82077244 Vicky (@Vicky82077244) reported

    @AmazonHelp @ConsumerVoiceIn after giving more than 10upadtes and complaint i never such a worst organization like a amazon still my issue not resolved it's has been more than 40 days still my issue not resolved...i want my #moneyback #refund .

  • hvom2022 Kerry Burgess (@hvom2022) reported

    2001: A Space Odyssey Arthur C. Clarke, Amazon Kindle version Chapter 2 Then he bent down, snapped off a long stalk of grass, and attempted to tie it into a knot with clumsy fingers.

  • MicahSVernon lachrymose universe of anfractuous dimensions (@MicahSVernon) reported

    @IainSmithNZ It seems to be good to pre-order still on Amazon to be released on July 19, not sure what other sites are like so I'll probably pre-order it from them next week. I'm sure it'll be fine and hopefully your copy will arrive no problem