Amazon status: access issues and outage reports
Some problems detected
Users are reporting problems related to: errors, website down and sign in.
Full Outage Map
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 16: Problems at Amazon
Amazon is having issues since 11:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Errors (48%)
- Website Down (33%)
- Sign in (19%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Seattle
|
Sign in | 34 minutes ago |
|
Newark
|
Sign in | 7 hours ago |
 Vancouver
|
Sign in | 11 hours ago |
|
Houston
|
Sign in | 11 hours ago |
|
Surrey
|
Errors | 15 hours ago |
|
Houston
|
Errors | 18 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Bernadette Mitchell (@Bernade56365676) reportedAmazon 3 floated at productions icon was a child bldg block one ? All through employer? Not big deal. They just were business problems at Enterprise, and logistic partners that’s it!
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Paul Remington (@Remington19Paul) reported@gtlpguanthwei @fandompulse And that is meaningless because Amazon was terrible to the source material, but so was Jackson. The Hobbit movies are absolute atrocities to the source material.
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Not a cat (@TommyApples80) reported@ShamashAran @Walmart @amazon They were slow to get into it but their infrastructure is ridiculous. With all those stores they basically have a few thousand distribution centers that are open to the public with cash registers inside. May as well do it all.
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b (@nenhifty) reported@NBAonPrime @PrimeVideo Fix the stream you cheap *****. BAN AMAZON FROM THE NBA
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Ironhead841 (@Mt2Aguy) reported@WIclassic I uhm... liked the first one, I just bought it on Amazon Prime. I had a discussion with @FilmLadd about this series which I originally passed on because it was too slow and he convinced me to give it another shot. We're liking it so far.😎
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Sheikh Arslan ™ (@SAR_13) reported@AmazonHelp What link is this ? Opens to my Amazon account where I have chatted with team multiple times now. I even am facing issue of blocking of my account. I've told your executives multiple times, they all reply in same manner & ultimately leave the chat
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Pavan Miryala (@pavan_miryala) reported@amazonIN, @AmazonHelp, Dear Amazon, You are updating status as Delivered even though items are not delivered. this is happening exclusively for all replacement orders. Initially I thought it could be issue with some delivery boy but its not. This happened with me 3 times so far.
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ChairodeLos (@y0fui) reported@jasonwilliamsmd 1st world issues. Who would have thought. What's the cancer rate for the Amish? Or in the Amazon?
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Deep Value (@_deepvalue_) reported🔴 QQQ $708.93 (-1.51%) (close) — Appaloosa Management fully exited its positions in DAL, $AAL, and UAL, rotating the capital into Amazon and Uber instead. With WTI crude trading at $101.16, the fund's move underscores growing concern that fuel costs are becoming a serious headwind for airline margins. The exit comes as the broader market sold off, with small caps down 2.41% on the day.
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Reuben Dube (@SonOfDavid219) reported@ClayTravis @Starlink "The timing of this tweet is crazy. Just this week it came out that Delta passed on Starlink and chose Amazon LEO instead because they were fighting over who gets to own the customer data and the 'Delta Sync' login portal. Airlines would rather protect their corporate ad portals than give passengers flawless WiFi."
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Greg Lepkoff (@glepkoff127) reportedamazon has trained every customer to expect next-day delivery most ecom brands are competing against that with a 3PL in one timezone, inventory decisions made 90 days ago, and a lead time from china that nobody planned properly I talk to founders who think the fix is a better fulfillment partner almost every time the real problem is upstream wrong SKU mix staged in the wrong geography because the demand forecast was built on a spreadsheet and gut feel fulfillment speed is a sourcing and planning decision made 90 days before the order ever gets placed if you're losing on last-mile you probably have an inventory positioning problem, not a shipping partner problem
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ScottMo (@ScottMo70640845) reportedAre you f@@@ing retarded? Boeing is slowly leaving. Amazon in Washington is down sizing. Rise Baking Company gone. Starbucks Corporation head quarters gone. Howard Shultz and Jeff Bezo gone. Taxes rising and they are coming for the middle class next. Maybe you're the problem?
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Joe (@RotoRengz) reported@amazon you guys should be ******* ashamed at your broadcasting crew for this Pistons/Cavs game. Never have I seen a more biased broadcast. Absolutely terrible.
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Henry (@Henry80085) reported@nivi Can someone make Atlas Shrugged, but not terrible like the one on Amazon.
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Ceopapa (@ceopapa_mc) reportedThe @nba wondering why it’s rating down… just took me 4m to find its on Amazon and no where else. I mean I got that but **** all these different apps the problem. Put it back on national tv and watch em fly again. Oh and stop rewarding soft play and get physical again.
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Abhay Gautam (@abhaygtm) reported@AmazonHelp @amazonIN @amazon Hey Sathya, check the issue once. It is different from the issue i mentioned earlier
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💔 (@pooloflean) reported@GigglingGanon That girl so slow lmfao she said she went for work but she works at Amazon 😭
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Alivia. (@LaylowLiv) reportedI just had the worst @amazon delivery experience ever lol these drivers are terrible 🙄
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Mark Mirrotto (@mmirrotto) reported@AmazonHelp More commercials, all high def. Half time show high def. Only part that stinks is the stream for the actual game. You have a problem. And asking subscribers to run through a bunch of troubleshooting is rude and just kicking the can down the road. Please fix it.
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hammadh. (@ScaleEcommerce) reportedAmazon just updated your listing. Without asking you. Without telling you. Without leaving any record of it anywhere. And somewhere right now a seller is wondering why their conversion rate dropped this week. They are going to test new images. Write new bullet points. Lower their price. Increase their ad budget. They are going to do everything except check whether Amazon silently rewrote their title last Tuesday. I have been fixing Amazon catalog issues since 2019. And the one thing that still genuinely shocks me is how many sellers have no idea that Amazon's automated systems regularly overwrite listing data without any seller action. It is not a glitch. It is not rare. It is just how the platform works in 2026. Amazon's AI systems scan listings constantly. Looking for policy violations. Looking for quality issues. Looking for anything that does not match their catalog standards. And when they find something — or think they find something — they change it. No email. No notification in Seller Central. No entry in your account activity log. Just a different title on your detail page than the one you carefully optimized. The thing is — this used to happen occasionally. Now it happens all the time. Enforcement has scaled massively. The AI making these decisions is moving faster than any human support team can keep up with. And sellers are paying the price. Here is my genuine frustration with this. If Amazon has the technology to automatically change a seller's listing data — they absolutely have the technology to send a notification when they do it. They choose not to. And I cannot for the life of me understand why a platform that sellers invest so much into cannot offer that basic level of transparency. Has Amazon's automated system ever changed something on your listing without telling you? Drop your experience below. I want to know how many people this is actually happening to.
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Worm (@Worm_Murphy) reported@Barryfortune3 @RuiterWrongFAN This Amazon production is awful. No crowd noise, terrible announcers.
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akko (@chiroli99) reportedI opened my phone to read Kindle, then got distracted by notifications and went down a rabbit hole. I went on Amazon to check Kindle devices and somehow fell into a recommendation rabbit hole.
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Silence 🇺🇸 (@Fuzz2149) reported@amazon welcome to being a Day 2 company. Once reliable and on time, delays and sometimes delivery failure is commonplace, and that is with a distribution hub down the road. I'd rather deal with the post office now. You had a good run.
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jack mack (@Jackmackattacks) reported@dervolkman @SpicyDWTakes @ActualCorn shabibo is advocating that no one should be able to retire unless you have health issues, that sounds like slavery. So why shouldn’t he get down from his ivory tower and get is *** in Amazon to earn his living like the rest of us. Since retirement is a stupid idea
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TinaBee (@TinaBeeGardenin) reported@ashleyschendel My husband will not shop. I just did the wallet thing with him at his request. I went thru Amazon and put things in the cart to help narrow things down. He finally landed on the "perfect" one. He has had 2 others, one he came with, in the last 32 years.
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Terry Phillips (@Tradery1) reported@BGatesIsaPyscho I found out about tick tubes but there are problems with it cuz the animals run off with the cotton to line their nests and the tubes are cardboard. So I found out what chemical is used (Amazon) and bought some in a spray bottle so I can spray us when we split wood but also treat cotton. My idea, which I haven’t implemented yet, is to put cotton ***** in an empty plastic pop bottle and insert the cotton ***** treated with the chemical and take them to our wood splitting sites. Experiment starts next week. We can’t even go into our woods without getting ticks. SW Michigan. My husband doesn’t want Guinea hens.
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Abhay Gautam (@abhaygtm) reported@AmazonHelp read my issue before commenting any response. this issue is different from what i had mentioned earlier. or else let me know how can i raise this complain on amazon
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Xu Zou (@xz_keg) reported@Jjjjjjjjjjg which cloud server host is less blocked? amazon?
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IG @ColderThanCold267 🥶🏦♌️ (@SaiMugga__) reportedThis highway is terrible. Used to do deliveries to the Amazon up there in my old box truck
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†az† (momento de reflexión) (@Lvgrdrammstein) reported@notwithhaste__ Rachel addressed the issue; she's not to blame. It could be the other writers or Amazon itself.