Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (47%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
East Zorra-Tavistock	Errors	1 hour ago
Fort Worth	Website Down	3 hours ago
Columbus	Website Down	8 hours ago
New York City	Website Down	10 hours ago
Marlborough	Errors	11 hours ago
Düsseldorf	Errors	14 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  .gch (@gch_06) reported 1 minute ago

  @AmazonHelp This issue is still unresolved. It’s just a 1-item pickup, yet it’s become unnecessarily complicated. Lack of access to a real support agent is frustrating. Please escalate and resolve this ASAP.

• 
  Khwaja Moinuddin (@khwajamoinddin) reported 4 minutes ago

  @AmazonHelp The link you have shared has already been provided to me by your customer care team earlier, and I have submitted my concern through it. the issue still remains unresolved. Provide a proper resolution at the earliest, instead of redirecting me to the same link repeatedly.

• 
  ᛒᛁᚱᛋᛁᚱᚴᛁᛦ ⨁ (@Thors_Bear) reported 5 minutes ago

  @amazon @Meta @awscloud Why are your drivers constantly stealing and killing animals? It’s a shame that having packages delivered to your house is now a safety issue.

• 
  Kaushik Narayan (@mave73) reported 12 minutes ago

  @AlSacco49 NFL franchises are like companies that produce a product, it is likely saying you are a great company (like Amazon) but I hate how you run your supply chain and specifically I have a problem where you source this component. Enjoy the finished product and trust the process.

• 
  Frankie D (@FrankieInVegas) reported 12 minutes ago

  @theknightirish Last four paperbacks I bought from Amazon - three were new, but in used quality due to edge damage. Last one was an on demand print with no disclosure as such. Terrible packaging for shipping. Time to buy more from Barnes & Noble and locals.

• 
  Sanjay Srivastava (@Sanjay_Sriv) reported 13 minutes ago

  Amazon India’s announces additional $300M bet: Doubling down on Amazon Now micro-fulfilment + pan-India warehouses & delivery stations. More warehouses + last-mile stations = minutes-to-days delivery in Tier 2/ 3 cities. Second-order wins: Job creation in smaller cities, better seller support & long-term economic multiplier as part of $35B commitment. Smart capital at work. @amazonIN

• 
  Vishnu Sheth (@vishnu_sheth) reported 19 minutes ago

  @AmazonHelp Yeah, well those options don’t work. I’ve tried all of that. Your documentation is out of date. Because it’s a food item it keeps telling me return is not policy. But it doesn’t matter to you guys that you’ve delivered a broken glass jar.

• 
  Rubix (@cloudeecleer) reported 19 minutes ago

  @rogermoonCrypto @FigoETH Buying and selling at 1-300 8 yrs ago is not the same or comparable to buying and selling at 5k and beyond /Eth is down over 50 percent from its high 5 yrs ago and it’s had ample time to prove itself / imagine if Tesla or Apple or Amazon or Google was down 50 percent over 5yrs

• 
  Parmesh Khanna (@khanna_parmesh) reported 20 minutes ago

  @AmazonHelp This is an out-of-box defective unit / possible tampered device. Customer support asked me to contact OnePlus, but this issue existed from delivery. Need urgent replacement/refund and escalation please.

• 
  Chotustore (@chotustore) reported 21 minutes ago

  @amazonIN order id 404-9943562-2012326 watch just shipped in brown box both times received a complete broken item now the return is delayed from your side and a broken glass item is lying at my home since last 10 days didnt expect such kind of service from amazon disappointing

• 
  Joan Johnson Porter (@joan_porte68439) reported 21 minutes ago

  I need some assistance for an ongoing issue of non deliveries that has been going on for over 2 years and has now happened 3 times in less than 3 weeks. Complaints have been filed...no change. @AmazonHelp

• 
  Amazon Help (@AmazonHelp) reported 25 minutes ago

  @DineshS33413886 We request you to close all the previous chats and copy the link > paste it on a 'web browser' > login to your Amazon account > you'll be directly connected to our team over chat. -Nikhat

• 
  Sourav Mohanty (@Sourav_Mnty) reported 28 minutes ago

  @amazonIN @amazon All the defective parts photo has been share to the seller , but he is not helping to resolve the problem rather insisting to assemble . Appears to be that these issue are knowingly overlooked by seller . Please help here to resolve the issue

• 
  Paul Nuttall (@visualdarter) reported 29 minutes ago

  @status_is_down Yes. And even when it works they make the adverts glitch out tv, sky box or app so you pay for the service. Easier to but what you want on Amazon Prime as they don’t can you

• 
  Justice for Kelsey Fitzsimmons (@justice4kelseyf) reported 31 minutes ago

  @Beach963968 Someone else had a similar issue with something. She then tried to reorder and it shipped immediately. Amazon told her they were prioritizing newer orders.

• 
  Jackson (@Phoenix_risin3) reported 32 minutes ago

  @ThrillaRilla369 The people that are juggling are the problem… The people that buy the Amazon that buy the ******* Paramount+ that buy the ******* Netflix; sure if you have them already great, but these arrogant rich people are part of the problem.

• 
  mohbi (@mohbii) reported 33 minutes ago

  @IGN Invincible season 4 is what happens when a show earns the right to slow down without losing intensity. Kirkman is building something that could genuinely rival the comics and the fact that Amazon might not renew past season 5 is criminal

• 
  GmaLovesYou (@gmamcd56) reported 35 minutes ago

  @LoneStarChica My experience with Amazon is driver ran over my water well and didn’t say anything or leave a note. We caught him coming back down our road. Problem was he didn’t speak English. You can’t send people to delivery in areas when they can’t even talk to people.

• 
  james lopez (@jalopez4171) reported 37 minutes ago

  @LoneStarChica I’ve had problems with Amazon drivers not following instructions. They need to step up and take care of her. I’m very sorry this happened to her please post updates, I will be thinking of her!!!!!!!!

• 
  愛|•ʟᴇᴠɪ ツ (@ipuckfussy) reported 37 minutes ago

  @AmazonHelp @AmazonHelp Thank you for responding. The support link provided is not opening and keeps loading continuously. Kindly share a fresh working link or guide me to another support channel so I can share my issue details.

• 
  208Poolside🥑📚🥂🎾🎭 (@AimeeTruchan) reported 38 minutes ago

  Three problematic incidents with @amazon in one week including no delivery, delayed delivery, and an unprofessional driver who showed up to my door with broken bottles of alcohol leaking through the bags broken glass everywhere. What has Amazon done: NOTHING. @JeffBezos

• 
  MindyKarmGirl (@TomBren13138498) reported 39 minutes ago

  @Ithildyn Thank you. I’m getting brave. We went down to one vehicle when Tom totaled my Jeep. Stuck home. Got the kit off Amazon . Really being positive I can do it .

• 
  Suomalaissosialisti (@Bx39a9eXJ3KZKKV) reported 41 minutes ago

  @GMShivers The issue with this is that you seem to think that I'm talking about Amazon alone, but I am talking about the entire oligopoly system forming the basis of the oligarchic western society (not to say that the east isn't oligarchic as well), and establishing a new entity, new state.

• 
  Welcome, and enjoy my show 😘 (@suckmydickhoe94) reported 42 minutes ago

  I'm GOING down to Amazons HR **** stash house. They hire idiots just like revolution did which is why they failed. However I'm sure Amazon would like to know how two of their employees are stalking & harassing people the police will too. I'm done playing with y'all dumb *****

• 
  Relaxsync (@relaxsync) reported 43 minutes ago

  Relaxsync Remote Vision #1 — The problem with remotes Pick up your TV remote right now. Count the buttons. There are probably 50 or more — and half of them, you've never pressed. YouTube, Amazon Prime, Google Search, voice assistant. These aren't features. They're ad placements. Each one exists because a streaming company paid a licensing fee to put their logo on your remote. The other half? Buttons mandated by JIS standards — size, spacing, even the shape of the concave surfaces. These rules exist for universal accessibility, and that intention is good. But the result is that every remote from every manufacturer looks almost identical. Innovation in how we interact with TV has been frozen — not by technology, but by regulation and business deals. Here's what surprised me most: the number of button presses required to reach Netflix's home screen, or Google's search page — those paths are also negotiated and specified in advance. Your remote isn't a tool designed for you. It's a negotiation between companies, printed in plastic.

• 
  Nyet Nyan (@NyetNyan) reported 43 minutes ago

  @THEMYSCIRALORE They did try to compensate for that in WW84, but also, part of the problem of her being on a different power tier is that the contest loses narrative significance. That being said, I also find most depictions of the Amazon games lacking :/

• 
  Scouse Helen(Helen Drinoczky) ⭐⭐⭐⭐⭐⭐ (@scousehelen) reported 43 minutes ago from Melbourne, Victoria

  @alwayslastone @LoneStarChica @Smileitslegal If i pay money to Amazon for an item delivered i expect them to dirrectly deal with issues if there are any.

• 
  Khwaja Moinuddin (@khwajamoinddin) reported 47 minutes ago

  @AmazonHelp The link you have shared has already been provided to me by your customer care team earlier, and I have submitted my concern through it. the issue still remains unresolved. Provide a proper resolution at the earliest, instead of redirecting me to the same link repeatedly.

• 
  Hucbald (@Hucbald840) reported 47 minutes ago

  i thought the constant obama ads supporting gerrymandering were annoying. now we've got an amazon ad about sore ******* and trips down the vaginal canal. thank God for tivo so i can take that as a reminder to hid 30 second skip.

• 
  BRAJESH CHAKRABORTY (@BRAJESHCHAKRAB4) reported 59 minutes ago

  @AmazonHelp @amazonIN I have been trying since you posted the link is not working