Amazon

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Outage Chart 12/09/2025 05:45

At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  1. Website Down (41%)

    Website Down (41%)

  2. Errors (34%)

    Errors (34%)

  3. Sign in (26%)

    Sign in (26%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
MexicoPuerto Vallarta Errors
United StatesOlathe Website Down
United StatesHereford Sign in
United StatesSan Francisco Website Down
CanadaVauxhall Website Down
United StatesMadison Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • ChinaCristine Chi (@ChinaCristine) reported

    @beautteaful @fmbhustle right good thing i brought my daughter off amazon prime I don’t have those problems

  • AmazonHelp Amazon Help (@AmazonHelp) reported

    @readingwbts We're sorry for the issue you're experiencing. Just to clarify, which Amazon marketplace (.com, .co, uk, .ca, etc.) is your account associated with? -Rochelle

  • LaQuan__ RodMo (@LaQuan__) reported

    Amazon… you let me down today

  • EtsyMillionaire Etsy Millionaire (@EtsyMillionaire) reported

    @MediaBoca Amazon really will do anything to take down resellers. Very frustrating.

  • MsCat731 S. Moody 🏳️‍🌈 (she/her) (@MsCat731) reported

    @GameRant @playnewworld Actually doesn’t work anymore. Amazon games sent out a hot fix so you have to confirm you’re still there every 10 mins

  • Kelsey27876090 Kelsey (@Kelsey27876090) reported

    - buy awesome shirt from @hm - wear awesome shirt from @hm - wash shirt according to tag directions - shirt shrinks to size of a child - H&M refuses to issue refund Why would I shop here again when @amazon has a fair and consumer-friendly return policy?

  • readingwbts bianca (@readingwbts) reported

    @anu_sthree @AmazonHelp @AmazonKindle You are the second person that has told me they’re having the same problem which started around the same time

  • dingoposting Dingoposting (@dingoposting) reported

    @pisxes_chi me when i own a reciept of a picture of a popcorn kernel and the entire amazon forest burns down because of it

  • fairfax_sara Sara Fairfax | RTP & Triad, NC (@fairfax_sara) reported

    How often do you order from Amazon? I think I have a problem 😫

  • disc25465800 disc (@disc25465800) reported

    Anyone had problems with Amazon?

  • readingwbts bianca (@readingwbts) reported

    @AmazonHelp I have access to my account on all apps and devices Amazon, Kindle and Libby. I have never received an email for Amazon, I contacted kindle support through the app/web chat. Nothing is wrong with my account. As I said, i never had a problem before, it’s the first time and+

  • LightsailSpeed Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: Rakuten Mobile , Inc ISP: Amazon PING: 10.82ms Download: 200.03Mbps Upload: 109.2Mbps

  • newhandle17 Li (@newhandle17) reported

    @ChickenGate @cheryl1492 I get my Quecetin from Amazon as I am having trouble finding it on the pharmacy shelves ATM.

  • viewyorker veda ✿ (@viewyorker) reported

    And wanting to be comfortable isn’t the problem, who you’re working for is. You don’t have to work on wall street. You don’t have to work for any of the big banks or Amazon or Facebook.

  • Reyvil77 Reyvil (@Reyvil77) reported

    @MetroByTMobile I'm having trouble getting the verification code to sign up to Amazon prime. Been trying since yesterday and nothing.

  • HanselMendonca Hansel Mendonca (@HanselMendonca) reported

    @AmazonHelp Also as it evident from the screenshot, the product is being shown as a 1 day deliverable to the pin code provided by me. So courier & delivery issues are not an option here. (2/2)

  • AmazonHelp Amazon Help (@AmazonHelp) reported

    @arevalomanuel Hello! We're sorry to hear about the issue with your account. Just to clarify, which Amazon website (.com, .co.uk, .ca, etc.) is your account associated with? Please let us know! -Vicki

  • HanselMendonca Hansel Mendonca (@HanselMendonca) reported

    @AmazonHelp I don't know where are you trying to get to, but please know that this is not the first time that I'm purchasing from Amazon. If there is a delivery issue, why am I being shown an error that I'm purchasing from the wrong deal page or exceeding the 15 mins window?

  • HanselMendonca Hansel Mendonca (@HanselMendonca) reported

    @AmazonHelp Ajay, I tried ordering the product at multiple pin codes and I'm getting the same 2 errors every time. Rather than blaming this issue on courier & delivery, it would be rather helpful if you can genuinely look into the problem and try to rectify it. (1/2)

  • wildwoodfarmnc Jeannette (@wildwoodfarmnc) reported

    @laurenthehough Yay indies and indie buyers. Absolutely boggled this morning to find that Amazon was offering it for 1/3 less list price than my local indie. (Indie membership brings it down to a $3 discrepancy) Im not complaining about indie economics! I’ll be ordering from my local store!

  • Ashoksa39278780 Aksaran🇮🇳🇮🇳 (@Ashoksa39278780) reported

    @AmazonHelp Ur company didn't provide proper resolution of my issue... So I want to tell u my issue...so.plz provide proper resolution....🙏🙏🙏🙏

  • avixorld Avik Sadhu (@avixorld) reported

    @AmazonHelp I responded 2 you(just copying) "u didn't understand the pain and lack of transparency through which I'm going thru. After waiting 8 days without a specific update and multiple follow up and then asking to return for being frustrated , how can you say the issue has been resolved?

  • Gods_Hell Anirban Sengupta (@Gods_Hell) reported

    @AmazonHelp Afroz you probably have a comprehension issue regarding my concerns. These were ordered by my sister FOR me. And NOT by me. And I do not have an Amazon account.

  • DavineDC Davine Ker (@DavineDC) reported

    @AmazonHelp I surely hope you fix this mistake on my account and communicate with Kohl’s, where I returned the item. Per our conversation with them, it happened to many other customers…I assumed once I returned it, that my refund should have been issued.

  • OTISSMI60366626 O.D. (@OTISSMI60366626) reported

    I’ve been an Amazon customer since 2010. My only issue with them is their shipping. Nearly everything I order them, I order because it says it’s in stock! In stock, ships quicker? Right? Its been my experience that’s not always the case…..

  • Ashoksa39278780 Aksaran🇮🇳🇮🇳 (@Ashoksa39278780) reported

    @AmazonHelp But your agent is not provide proper resolution of my issue.... What I can do ......

  • RandOrdway Hermit Mode (@RandOrdway) reported

    getting off on the thought of coast to coast amazon workers going on strike and shutting the whole thing down for a month

  • johnwaggs John Waggoner (@johnwaggs) reported

    @zeusanna Oh, because the law impacts everyone, not just Amazon. I thought you only supported taxing "the rich". The government already has plenty of revenue. They have a spending problem. Fix that before we give them another cent.

  • WittyChico Trevor Ford (@WittyChico) reported

    My conspiracy theory for today is that Slack and Twitch are having issues today because Amazon is stealing owned server space to create new space for New World

  • PrinceLavendr 🕯Prince Lav 🕯DM for Commissions!🕯🕯 (@PrinceLavendr) reported

    @Lycaon_photos Yeah that’s what I figured 😭 😮‍💨 I put another one in my Amazon so I can save up a little at a time for that and try to fix this as best I can in the meantime