Amazon

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Outage Chart 01/14/2026 21:05

At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  1. Website Down (43%)

    Website Down (43%)

  2. Errors (32%)

    Errors (32%)

  3. Sign in (26%)

    Sign in (26%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesFloyd Website Down
United StatesRoswell Errors
United StatesColumbus Website Down
United StatesMifflintown Errors
United StatesDenver Website Down
FranceOzoir-la-Ferrière Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • rajsanaboyina Rajesh Sanaboyina (@rajsanaboyina) reported

    @AmazonHelp Now what's your reply @AmazonHelp You just keep on compromising your customer's problems everytime. I've checked your twitter profile... For every issue you're just giving an apology and compromising the customer's problems.

  • KoshyK3 KoshyK (@KoshyK3) reported

    @AmazonHelp Extremely disappointed with the support on sorting a simple refund issue.22 days since the refund request was raised & SRs raised multiple times without any follow up action & was told can't promise anything if there is no response from the seller. Happy to DM details

  • Namaztak Namaztak (@Namaztak) reported

    @AmazonHelp Tell the marketing manager breathing down your neck to pull their head out of their *** so you don't have to reply to every not-vibrantly-positive mention of Amazon on this site. I already received my package. We're good. Relax.

  • thc911 Wee Pete Murrel's Dug 🇷🇺 (@thc911) reported

    @ruth_wishart Apparently you were guilty of a road traffic offence! If your concerned about Glasgow's retail problems lobby the Scottish Parliament to block websites like Ebay & Amazon to the Scottish population. PS. Good Luck with that

  • LightsailSpeed Amazon Lightsail Speedtest Bot ver2.0 (@LightsailSpeed) reported

    Server: BudgetVM - Tokyo (id = 38241) ISP: Amazon[.]com Ping: 3.43 ms (0.79 ms jitter) Download: 2689.51 Mbps (data used: 2.9 GB ) Upload: 3131.97 Mbps (data used: 1.6 GB ) Packet Loss: 6.4% Date: 2022-04-21 02:30:43 (JST)

  • saurabhnenawati Saurabh Nenawati (@saurabhnenawati) reported

    @AmazonHelp I clearly mentioned in my posts and compalint that there was no order placed and my card was charged 4 times. And i keep explaining the same issue from last one month and now again you guys are asking me order id. Either you don't understand English or your billing team is useles

  • deetsy Claudia P. 🦋🦋❤️💚 (@deetsy) reported

    @AmazonHelp Thanks. Will I get the new password tomorrow? The problem is I work between 3-6pm so I won't be available at this time, plus my neighbour is away so I might miss my delivery again.

  • LightsailSpeed Amazon Lightsail Speedtest Bot ver2.0 (@LightsailSpeed) reported

    Server: BudgetVM - Tokyo (id = 38241) ISP: Amazon[.]com Ping: 3.39 ms (0.12 ms jitter) Download: 2659.04 Mbps (data used: 2.9 GB ) Upload: 3253.86 Mbps (data used: 1.5 GB ) Packet Loss: 7.3% Date: 2022-04-21 03:00:43 (JST)

  • LightsailSpeed Amazon Lightsail Speedtest Bot ver2.0 (@LightsailSpeed) reported

    Server: Rakuten Mobile, Inc - Tokyo (id = 24333) ISP: Amazon[.]com Ping: 4.36 ms (0.56 ms jitter) Download: 2692.53 Mbps (data used: 2.3 GB ) Upload: 3203.88 Mbps (data used: 2.3 GB ) Packet Loss: 0.0% Date: 2022-04-21 02:45:43 (JST)

  • AveekChatterje3 Aveek Chatterjee (@AveekChatterje3) reported

    @AmazonHelp Hi Mustafa, the support team said there is an amazon technical glitch for which they are not able to refund my money back. This is going on for over 4 months now. I am planning to take a legal route now and will share the outcome here.

  • Goldie__101 Andrew Goldstein (@Goldie__101) reported

    @AmazonUK I received a laptop yesterday through prime only to find the plug damaged. This was not an Amazon issue it was clearly packaged that way as the outer packaging was undamaged. How can I share my photo’s of this with the Amazon returns team ?

  • rajsanaboyina Rajesh Sanaboyina (@rajsanaboyina) reported

    @AmazonHelp If amazon delivers any item late Amazon should issue $10 as a compensation to it's customers and also should receive a full refund amount.

  • FTravel2020 FaithTravel2020 (@FTravel2020) reported

    @MoneyBaggYo I just went on Amazon to look for your chips and they are not up there. Please fix it😒 everybody else chips are up there

  • JaketalksF1 Jake (@JaketalksF1) reported

    @patrickbetdavid Raising prices every year, content is getting worse (due to the competition, disney, hbo, amazon)… now the password sharing issues… @netflix is losing it’s mojo.

  • AmazonHelp Amazon Help (@AmazonHelp) reported

    @OnceABikeRider We're sorry for the issue you're experiencing. Just to clarify, which Amazon marketplace (.com, .uk, .ca, etc.) is your account associated with? -Rochelle

  • rajsanaboyina Rajesh Sanaboyina (@rajsanaboyina) reported

    @AmazonHelp I just need my money back right now!!! Because this is the second time I'm facing the issue.

  • SweetPeaFan Lil Miss Sweet Pea Boutique (@SweetPeaFan) reported

    @theirlkokomi @dangerousladies They steal photos. I have many being used on China sites. You won’t get my handmade item, you get a cheaply made replica. Amazon takes down my photos when reported.

  • yashg Yash Gadhiya (@yashg) reported

    2/6 In the beginning Netflix also sold DVDs. 97% of their revenue came from DVD sales and only 3% from rental. Amazon entered DVD sales. What did Netflix do? They shut down the part of their business which was generating 97% of revenue and decided to focus on rental only.

  • InderAr401 Inder Arora (@InderAr401) reported

    Worst service by amazon pay icici credit card. I got the message that my card is dispatched on 12 th april , and from that day it's status is awaiting for delivery information and i am not able to track it. No one called me till now if they are facing any issue with my address

  • piyush_soni Piyush Soni (@piyush_soni) reported

    @AmazonHelp No problem, I have registered a grievance with the Department of Consumer Affairs. Thank you.

  • saurabhnenawati Saurabh Nenawati (@saurabhnenawati) reported

    @AmazonHelp You guys don't look at the problem. I just received the email asking me about order id. And from last one month i am explaining that there was no order placed and amount was charged and your customer service keep asking me repeat questions. Do your research abt my problem first

  • WoodshopRed RED DAWG WOODSHOP (@WoodshopRed) reported

    @amazon Is anyone else having trouble getting canned cat food on Amazon subscribe & save?

  • IAmMattRice MattRice (@IAmMattRice) reported

    @netflix are threatening to crack down on Password sharing. Netflix are also falling way behind in having actual decent content when compared to Disney+, Apple TV+ and Amazon Prime. If I can’t share my account it’s very simple, I’ll cancel and not look back.

  • BossGalka The Boss (@BossGalka) reported

    @JKOBsTweets @disclosetv And this kind of thinking is why they are losing subscribers. "It's not us, it's X. We don't need to fix anything." It's fine, when they finally drive their business into the ground, Disney+, HBO, Amazon, Hulu etc. will be there to split the rest of their business.

  • Ayush18virat Ayush (@Ayush18virat) reported

    Hey @AmazonHelp , I'm having problem while purchasing iPhone 13 pro max from Amazon.

  • VYesupandu Velamareddi Yesupandu (@VYesupandu) reported

    @JeffBezos sir i tweeted on 18 th of this month about my problem in amazon india order. It not solved yet

  • LightsailSpeed Amazon Lightsail Speedtest Bot ver2.0 (@LightsailSpeed) reported

    Server: Rakuten Mobile, Inc - Tokyo (id = 24333) ISP: Amazon[.]com Ping: 4.50 ms (0.09 ms jitter) Download: 2784.89 Mbps (data used: 3.5 GB ) Upload: 2977.44 Mbps (data used: 2.6 GB ) Packet Loss: 2.9% Date: 2022-04-21 03:15:48 (JST)

  • TheOnlyJDN The Only JDN 😏 (@TheOnlyJDN) reported

    When the cable cutting started and all these streaming services started I said it was a mistake. We will swap cable/satellite for streaming as everyone wants their own platform. It happened. Netflix down 37%, CNN+ tanked, Amazon price hikes. The economy is tanking, stocks crash.

  • Ladyshotgun1010 ᴮᴱ Goddess Nimué (@Ladyshotgun1010) reported

    @brooklynblack Fix up a box to mail out I was always using Amazon

  • RARECANDYSLICE Candy🍬 (@RARECANDYSLICE) reported

    @iAmMrCarson I don’t have these problems with Amazon. & I just went to try & change the delivery location & it wouldn’t let me change it! Now I gotta wait for them to “try again tomorrow” I’m so annoyed lol 😒