Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (44%)
• Errors (33%)
• Sign in (23%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Frankfurt am Main	Website Down	5 hours ago
Canton	Website Down	19 hours ago
Mesquita	Sign in	1 day ago
Moorpark	Sign in	1 day ago
Chicago	Website Down	1 day ago
Edinburgh	Website Down	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lori Jo 🤪 (@LoriStory20) reported 5 minutes ago

  @45wonyuge @amazon 50% of the time my Amazon deliveries go to the Post Office. Yesterday I picked up a box and it rattled like a box of parts. It was actually a ceramic tissue holder broken in many pieces. The interior packing was just a little *** of paper. No matter the carrier, there was no way it was going to make it to me in tact. Infuriating. I’m staging a tiny house and it was part of my pop of color. Now it’s on me to ship back their packing error. It’s not simple task in a tiny town.

• 
  David Bruce (@DavidBruceman) reported 5 minutes ago

  @omgsidewalks If climate change is really a concern then why is no one mentioning the destruction of the Amazon rain forest? It slows Global Warming: By locking away greenhouse gases, the Amazon helps slow down the pace of global climate change.

• 
  Sourabha Shakya (@sourabha4u) reported 5 minutes ago

  Hi @narendramodi is it ok for @amazonIN to pickup a laptop worth 83,000 rupees and not issue a refund? Amazon can not dare such thing in the USA or Europe. How can do business in our soil with such practice?

• 
  𝙹𝙱 (@KOTULCN) reported 11 minutes ago

  @ScullySherSpock @HailMaryLogs There has been differing interpretations of what was said. Amazon is likely waiting out until sales of the dvd release die down and then release the 4 hour directors cut…got milk that consumer money.

• 
  Ankita (@AnkitaGhavghave) reported 11 minutes ago

  @AmazonHelp Stop sending me in circles and resolve the delivery issue.

• 
  Wearesource9 (@wearesource999) reported 12 minutes ago

  @allenanalysis Ain’t nobody got to over work them self more than what they do that’s there fault that we in debt they did it on purpose, to busy spending money on war and playing slow. These big company like Amazon and not raising people pay checks🤔 they must don’t care

• 
  Deborah Daniels Ⓥ (@DeborahHD) reported 12 minutes ago

  @AFCBOldgit @amazon Same issues in Queens Park.

• 
  two (@one2gloss) reported 13 minutes ago

  @_2skinny its not a recall its just an amazon issue

• 
  Fi Rhodes (@RhodesFi32898) reported 13 minutes ago

  @sunakball @Lord_Sugar Amazon does some direct supply. There are so many issues.

• 
  Gord ‘Human Truck Driver Respecter’ Magill (@GordMagill) reported 16 minutes ago

  @JamesYear37 The problem is, as you know, James, is that there are no laws against profiteering. I’d love to see every cockroach who runs Amazon Relay put in front of a firing squad, but it’s never going to happen.

• 
  Energy Max (@ryanTesling) reported 19 minutes ago

  There are always reasons not to buy a stock. Narrative follows price. Investing is a game of probabilities. Amazon is being sued by the FTC, yields are through the roof and nobody cares about the stock. “Technology laggard” AI has not slowed down and we still need GPU. Yes, FCF is (currently) negative but that will pass that too. Can sentiment be worse? I don’t think so. Long $AMZN

• 
  The Inner Circle Trading Group DP David Prince (@epictrades1) reported 23 minutes ago

  @CardiCNBC Really ? That is what you took from this ? I see much worse broken business models w low valuations over amazon. Indeed amazon is doing quite well... rem last earnings. Oh and no nothing is a hard rule for all stox, odd u thought that

• 
  Paradis (@ParadisLabs) reported 24 minutes ago

  Bought some stocks today...finally. 1. $NBIS - Already a top 10 position for me, but one of my highest conviction names. 2. $INTC - I don't own enough Intel. 3. $CRDO - Averaging my position down on this earnings drop (I personally think earnings were good). I started my Credo position on last quarter's earnings drop. 4. $BE - We all know the bottleneck by now... 5. $AMZN - Can never own enough Amazon. Nearly 10% down in a month is a treat (imo). I don't care about day-to-day fluctuations w/ Amazon since I'll be a shareholder for a *very* long time. If you've been reading my macro notes recently, you'd note that I've been holding cash (and buying some hedges like "defensive tech" AKA software). But it got to a point today where I just couldn't resist buying some discounted names for my core AI portfolio. This is obviously NFA - as per my macro note earlier, I think that semis still have room to go lower (war = bad narrative). I personally have enough cash / hedges to unwind - to buy more semis on additional drops...idk if you do which is why this is never individual advice.

• 
  Harry Tandy (@HarryTandy) reported 24 minutes ago

  @Shruti_0810 The company case studies are the strongest part Learning how Amazon or Discord actually solved scaling problems beats reading generic theory

• 
  지우 (@minccino02) reported 25 minutes ago

  @AmazonHelp A few days after arriving in the U.S. from Korea, I attempted to use my father’s card on my Amazon account. To verify identity, I submitted my father’s ID card and driver’s license, but Amazon was unable to verify his identity. Following further instructions received by email, I also submitted a photo of the physical card itself. Shortly after, my account was closed. Since then, I have called Amazon customer service numerous times, with wait times ranging from one to three days between calls. Each representative gave me different instructions like creating a new account and trying again, registering the card through a different method, using a different card instead I also submitted a bank-issued Amazon billing statement and documentation from the card company, as requested. This entire process has taken about three weeks with no resolution. In my most recent call, I was finally told that my original account has been locked, and that any new accounts I create under my name will also be affected as a result. I was told there is nothing further the representative could do. I am an international student who will be living in the U.S. for several years. I rely on Amazon for many purchases, and I would like to resolve this account issue permanently rather than continuing to receive inconsistent guidance that takes days to obtain and often creates new problems. I would greatly appreciate it if someone from a specialist or executive resolution team could review my case and help restore or properly resolve my account status. I don't wanna be disappointed any more in amazon

• 
  Brian McCormick (@bjmtweets) reported 26 minutes ago

  Take the entire market cap value of businesses that require the internet to run. Amazon, Google, Uber, AirBnB, the list goes on. Tens of trillions. Now take the entire market cap value of businesses providing that infrastructure to run the internet. Much less. Although the value of the internet is transformative to everyone, internet providers were not able to capture much of that value. Ultimately, profitability is not from the value you create, but from your pricing power and moat. Another internet provider will lay cable or provide WiFi for less profit, bringing down industry margins, until the point nobody finds it profitable enough to compete. The market is currently rewarding most every AI infrastructure layer AI business today, but being essential does not guarantee superior economics. The providers that capture the most value will be the one with the most durable scarcity, pricing power, and competitive protection.

• 
  Matt Pauley 🎙️ (@MattPauleyOnAir) reported 27 minutes ago

  Perhaps I’m not being fair and Amazon just picked up the Victory + deals in Dallas and Anaheim and eventually they will also start charging like the other Prime teams. But the optics are still terrible. #stlblues

• 
  AI News (@ainewsusa) reported 30 minutes ago

  This is smart, but it’s a band-aid. 🤔 Amazon created the phishing problem by training us to trust its emails; now it’s selling an AI guardrail instead of fixing delivery verification itself. Still, if it stops one grandma from losing her savings, it’s worth the rollout. 💸

• 
  Devendra Agarwal (@devendra0202) reported 33 minutes ago

  @amazonIN @amazon @AmazonHelp website was fake. With my previous experience, I can say that they never deliver items in such cases. Amazon system does not support customer in such cases. There was a time, when Amazon cared for customers, but not any more. This time, I will escalate this issue, will (3/4)

• 
  lon :3 (@seunginplushies) reported 33 minutes ago

  Amazon truck is so slow plus albums are coming tomorrow instead of today 😭😭😭

• 
  Mr. 5 Star (@Mr5Star) reported 38 minutes ago

  @yameater33 @DealsFinderIO I have a few on my watch list on there. But getting one from Amazon would be way better cause I can return it if something is wrong with it. Offerup ain't gon help you if the one you buy has issues

• 
  dgaf_dizzle (@HasanFarazDada) reported 40 minutes ago

  @AmazonHelp The problem has not been resolved, no one has called me back and i am being sent around in circles. I am shocked by how bad the customer service is and hope this reached a wider audience.

• 
  Good Morning Donkey Fans (@mornindonkeyfan) reported 47 minutes ago

  BRONCOS WEEK 12 - @Steelers vs. Dr. Rogers Steelers with a new coach and world renowned medical expert at qb. I don't know if they will be good or terrible. My gut says terrible given the change and age of their virologist. But if history shows you anything the steelers find a way to be good. Amazon Prime game warning....make sure you help the rents with logging on and passwords as part of turkey day.

• 
  Rana Pratap Singh (@ranapratap125) reported 50 minutes ago

  @AmazonHelp @AmazonHelp @amazonIN Order # 407-7983205-6961960 issue NOT resolved. Your team is just passing time, no solution given. Worst support experience. Stop giving fake assurances and resolve it now. #Amazon

• 
  Alon Michael (@SpiceP0dcast) reported 50 minutes ago

  "Amazon is a machine. The machine might be broken, and this anecdote is a signal. It's a squeak in the machine - and that's not how the machine is designed to work." Listening to this clip from @ShaanVP on @myfirstmilpod, I think this idea from @JeffBezos will be even more important in the age of agents doing the work.

• 
  cheeseburger man (@PepeTheBee2) reported 52 minutes ago

  @AverageRaineFan My issue with this set is they wanted 80 for it, now its just sitting on Amazon for 55

• 
  Max Hailperin (@MaxHailperin) reported 53 minutes ago

  @AmazonHelp I have told you that one of your contractors screwed over one of your customers. Either you care about that or you don't. This really isn't my problem.

• 
  queenB (@KENDALLKUBAN) reported 58 minutes ago

  @akafaceUS Don’t blame Amazon, ppl got really lazy is the problem

• 
  Madhu Bhavaraju (@madhubhavaraju) reported 1 hour ago

  Two pieces of news in the ad tech world. Amazon has been sued over ad auctions and Google has been asked to make some changes. The problem we really have is information asymmetry. The tech platforms control the full value chain Audience -> auction -> measurement -> attribution -> optimisation This makes them super efficient beasts but at the cost of transparency. ROAS published should be a guidance and not THE single source of truth. Brands have to build an independent source of measurement such as blended CAC, repeat rate, incremental sales, and new customer rate.

• 
  지우 (@minccino02) reported 1 hour ago

  @AmazonHelp I have been unable to resolve a serious account issue through standard Amazon customer support, despite three weeks of repeated calls, and I would like this matter escalated to a specialist or executive team.