Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: errors, website down and sign in.
Full Outage Map
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 15: Problems at Amazon
Amazon is having issues since 04:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Errors (48%)
- Website Down (33%)
- Sign in (19%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Edison
|
Website Down | 13 hours ago |
 Shrewsbury
|
Website Down | 13 hours ago |
|
Houston
|
Website Down | 17 hours ago |
|
Manchester
|
Sign in | 19 hours ago |
|
Simpsonville
|
Website Down | 23 hours ago |
|
Dallas
|
Website Down | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
-
Hazel Charles (@altsapiens25) reported@gailcweiner Gail Agreed , children working in a mechanised mill was not a good thing Quality jobs & wealth distribution is key, not working for Amazon on minimum wage corps are set up-to exploit monetarily & AI is another tool that accentuates a pattern of low wage hi cost of living society
-
Sachin Baisoya (@ICricketMan) reported@AmazonHelp @amazonIN I tried but not working
-
Joe | Financially Retired at 27 (@SelfSuccessSaga) reported@Cointelegraph big tech borrowing globally this aggressively means the ai race is getting expensive. these companies aren’t slowing down because whoever dominates infrastructure controls future cashflows entirely. alphabet and amazon stacking debt now shows confidence despite ugly macro conditions everywhere. i’m telling people already, ai spending won’t cool until weaker competitors completely disappear. capital always floods toward whoever promises the next productivity revolution fastest.
-
Arijit Ghoshal🇮🇳 (@VictoryOverFoe) reported@a_sajo Using 70mai dual cam setup in my car since 3 years, no problem at all. Good camera quality at both ends at 13-14k₹ budget from amazon.
-
cha | off campus spoiler !! (@w9llsy) reported@champagnesivy @AmazonMGMStudio @PrimeVideo burn amazon down actually
-
Kanika (@KanikaBK) reportedAmazon Audible Premium Plus: $14.95/month. Individual audiobooks: $15 to $40 each. Average listener buying 2 extras a month: $45 to $95/month. Someone built the 100% FREE version. It is called Listenarr. And it is the audiobook version of what Plex did to Netflix. Here is what it actually does. You set it up once on your own machine. Search any audiobook by title or author. It finds it, pulls full metadata from Audible including cover art and descriptions, downloads it automatically, and organizes your library. Your family members can request new audiobooks through a Discord bot without touching any settings. What it does out of the box: ↳ searches across multiple sources at once for every audiobook ↳ pulls rich metadata automatically from Audible and Amazon ↳ supports MP3, M4A, M4B, FLAC, AAC, OGG, and OPUS formats ↳ works on phone, tablet, and desktop through a clean web interface ↳ Discord bot so anyone in your household can request books without touching the server ↳ real-time download tracking so you can see exactly what is coming in The story behind this one got me. A developer built it because his wife flies through audiobook series and he wanted her to be able to request new ones without him involved every time. He is running it on his own production server right now. Setup takes about 20 minutes with Docker. One command and it runs. Listenarr is free. Forever. Your library, your server and your rules. I have been paying Audible for years for a library I do not even own. I feel like an idiot. ( save this )
-
Anish 🪫 (@AnishP144) reported$EOSE Amazon might be reluctant to deal with EOS as its small company with an unproven product at scale and may not want to take the time in evaluating tech and insurance. They will soon be able to work with Frontier Power USA and they will take care of the complete battery solution from permitting, financing, interconnect, addressing problems, insurance and maintenance etc.
-
Manna (@AdhokshajaVeera) reportedFYI to the Bhindi Rona Gang on fuel price hikes: You have no problem spending on X, Netflix, Amazon Prime, JioHotstar, & multiple SIM recharges every month. But the moment fuel prices rise in India,even during a global crisis, you suddenly erupt in selective outrage.
-
Biff #SARSisAirborne 🍉 (@Biff234523) reported@mdashaldebaran If you just want 9205+, the bulk cases on Amazon (eg. Woot, Amazon’s official overstock subsidiary) are fine for legitimacy. Many in the community have been testing these cases for the past ~6 months and nobody had found any issues yet with filtration efficiency, headstrap degradation, electrostatic charge, or counterfeits. They’re just overstock from earlier in the pandemic nearing (or slightly past) the arbitrary 5 year expiration date.
-
sandeepan rao (@SandeepanRao) reportedFacing a serious issue with Amazon Pay wallet — balance limit not working properly. Unable to use funds despite being within limits. This is unacceptable for a payments platform. Please fix this ASAP! #AmazonPay #CustomerExperience @amazonIN @AmazonHelp
-
AiKqro zynskewtr (@AiKqrozynskewtr) reported@amazonIN : "Images Processed. Verification Incomplete" is the message you have been flashing for Amazon-Now returns on spoilt items for past 36 hours !! Shame on you! Fix it and issue refunds to your customers. DM me for Order Id.
-
Dave Robbins (@DaveRob48526990) reported@sandrarue62 @shepako4444 @SamaHoole Millions of tons of fish are pulled from the oceans every year to be turned into food for livestock. Vast swathes of the Amazon rainforest have been cut down to grow crops to feed livestock. Many other forested areas all across the world have suffered a similar fate. If you are unaware of these facts, you are ridiculously uninformed.
-
JE (@dieMaehms) reported@MeowSedai @PrimeVideo Contract issues. RoP was saved by a penalty fee, Amazon had to pay for every season less than five being made. And after they kissed Selke goodbye the guy taking over wanted to trash her legacy fantasy shows. They had true gold. Great storyline, perfect cast, huge world to explore an trashed it after its best season.
-
Jyothinarayan P (@PJyothinarayan) reported@gopesh777 @AmazonHelp @amazonIN This is their usual method. But be careful. Some frauds will act asAmazon Executive and will try to snatch money from you in the pretext of solving problem. Do not approve any request until you are sure that the executive is from Amazon. I was cheated once.😢 Be very very careful
-
Prawin (@PrawiinPix) reportedHi @playboxtvapp , Y ur support executives asking for customers' Amazon passwords to activate subscriptions? This is a massive security violation and completely unprofessional. "Procedure" or not, asking for PII is unacceptable.Fix this procedure
-
Solar Craig H - (@CraigHarrigan1) reported@OMJ327 @alex_fasulo It’s a great idea. Problem is the owners. Everyone now thinks that Amazon or some data center is going to buy their property so they cannot or wont commit to a 20 yr deal. NY needs to award incentives to build solar on commercial building instead of farmland. NJ does this.
-
Command Line Vulpine (@Furry4Ever) reported@nateinthewild Its flipping them tag-side down. Its still weird though, I worked in an Amazon facility once and they had to be tag UP for scanning
-
Scarlett claira (@AItechscarlett) reported9. The Amazon Leadership Principles Resume Aligner "You are a senior recruiter at Amazon who evaluates every resume against Amazon's 16 Leadership Principles — because at Amazon, FAANG companies, and top tech firms, cultural alignment matters as much as technical skill, and your resume must prove both. I need my resume aligned with the specific values and culture of my target company. Align: - Company values research: identify the 5-8 core values or leadership principles my target company publicly promotes - Bullet point mapping: tag each resume achievement with the company value it demonstrates - Coverage gap scan: which company values have ZERO representation on my resume - Gap-filling bullets: write 3-5 new achievement statements from my real experience that fill the value gaps - Amazon alignment: if targeting Amazon, map to Customer Obsession, Ownership, Bias for Action, and Deliver Results - Google alignment: if targeting Google, emphasize Googleyness, intellectual humility, and collaborative problem-solving - Meta alignment: if targeting Meta, highlight Move Fast, Be Bold, and Focus on Impact - Startup alignment: emphasize scrappiness, wearing multiple hats, and building from zero to one - Consulting alignment: highlight structured thinking, client-facing impact, and leadership under ambiguity - Values-first summary: rewrite my professional summary to immediately signal cultural fit in the first 2 sentences Format as a values-aligned resume with annotations showing which company principle each bullet demonstrates. My target: [PASTE YOUR RESUME, TARGET COMPANY NAME, AND THEIR PUBLISHED VALUES OR LEADERSHIP PRINCIPLES]"
-
C (@firaga_exe) reported@AmazonHelp I also have the same issue, can you guys take a closer look regarding the free shipping promo? It's not really applying at checkout even if it's above the minimum spend for the promo for eligible items.
-
Finfonzzz (@Finfonz) reported@SaiSwar56683561 Flipkart and Amazon stopped the return policy. Though some people were scamming, it was genuinely useful. Now, it's better to buy from offline and be sure of what you're buying and at same or less price than online. And no trouble of returning a soap box
-
Rakesh Kumar (@rakzkumar) reported@AmazonHelp Can you please connect me with a human customer care representative? It has become extremely difficult to reach actual support these days. The automated bots make the experience frustrating and are not helping resolve my issue.
-
Tommy Williams 🇺🇦 (@twwilliams) reported@walkingriver Ah. I thought this was going to be about people re-publishing your work and putting their own names on it. Even authors who work with publishers have problems with this on Amazon.
-
Gary (@BoldlyBinturong) reported@AmicoHoops Game 6 and 7 of the Eastern Conference Semifinals on Amazon Prime. What a terrible product Silver has turned the NBA into.
-
Carolyn (@Carolyn99) reportedHas anyone else had issues with Amazon packing extremely heavy items into one oversized box? I have asked countless times for lighter packaging and smaller shipments, but it keeps happening. Tonight the box was so heavy I had to kick it into my house because I physically could not lift it safely. An Amazon customer service representative told me the company is trying to use fewer boxes. I understand the environmental and cost concerns, but there has to be a balance between reducing packaging and customer safety. Not everyone can safely maneuver giant bulk shipments alone, especially older adults or people with mobility issues. Customer service was kind and helped resolve the situation, but this has become an ongoing issue and honestly it’s getting unbearable. @amazon @AmazonHelp
-
Dave Robbins (@DaveRob48526990) reported@KyleSoFar @shepako4444 @SamaHoole Millions of tons of fish are pulled from the oceans every year to be turned into food for livestock. Vast swathes of the Amazon rainforest have been cut down to grow crops to feed livestock. Many other forested areas all across the world have suffered a similar fate. If you are unaware of these facts, you are ridiculously uninformed.
-
johnnie@ balto cityman (@johnniebaltoci1) reported@JohnStossel @LinneaLueken @CO2Coalition 1970s with the ozone layer when it had a hole in it, but as you see a few years ago, it closed the Earth will write itself. Do not cut down the Brazilian forest any of those trees in the Amazon basin don’t cut them down plant more trees that’s the ticket.
-
the long ranger (@longrangertime) reported@PJTheEconomist Would Amazon and Facebook exist if wealth wasn't involved as investment and incentive. The problem of inequality is at the level of people sleeping on the street and those who don't give their children breakfast.
-
OU Sooner Girl☝️⭕️😤 (@Got_That_OUDNA) reported@oulilred I use little exercise shorts. I have trouble finding white to wear under my light colored and white dresses though. I found some on amazon but I don’t like them near as much as my black shorts.
-
kumaran 🧑💻 (@kumaranaoc) reported@AmazonHelp I have spoken directly with your team over the phone multiple times, yet no one has resolved my issue so far. Every time, they just say, 'Sir, we have raised a complaint, and this won't happen again.' However, the exact same problem keeps recurring
-
Kuldeep Jangir (@jspeedluk) reported@AmazonHelp Thanks to Rohit, Ipshita and Sombhunath for helping in this matter being proactive on the chat and call support. The issue is resolved. Order is delivered. But still no one knows why and who delayed the order so much. I hope Amazon will make sure this does repeat.