Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (48%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Madrid	Errors	30 minutes ago
Salt Lake City	Sign in	3 hours ago
Los Angeles	Website Down	4 hours ago
Houston	Website Down	5 hours ago
Vienna	Sign in	9 hours ago
Brussels	Website Down	13 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Panic (@ThePanic16) reported 7 minutes ago

  Google down 8% Amazon down 6% Microsoft down 5% Fuuuuuuuuuuuu

• 
  Pangolinfo (@Pangolinfo_API) reported 8 minutes ago

  The fix is boring: give the model real eyes. Specifically — Amazon data that is: • real-time (rankings / placements / ad slots) • comprehensive (SP ads + new-release + keywords + reviews) • AI-friendly JSON (not Excel exports, not HTML dumps) • minute-level refresh (daily snapshots are basically /dev/null)

• 
  Nishant Balakrishnan (@nishant_28) reported 10 minutes ago

  @amazonca my Amazon orders are getting cancelled automatically and customer service is unable to help. It’s been hours and it should not be this tough for a customer to reach you. Can you please let me know who to contact, so that the issue can be resolved? @JeffBezos @amazon

• 
  The Crazy Trucker (@TheCrazyTrucker) reported 16 minutes ago

  @CDHMartinez @atutruckers @amazon This is not new. Here’s a question. All those college educated people behind the truck? That likely travel that every day? Why don’t they realize there’s about to be a problem and stay back? That’s as bad or worse than the truck. This happens. Even at times to people who are experienced drivers. So people see a truck in this situation and pile right in behind it. I’d say there’s enough moron mania in that area for a lot of people

• 
  Dr Milan Milanović (@milan_milanovic) reported 17 minutes ago

  𝗧𝗵𝗲 𝗛𝗶𝗱𝗱𝗲𝗻 𝗖𝗼𝘀𝘁 𝗼𝗳 𝗔𝗱𝗱𝗶𝗻𝗴 𝗣𝗲𝗼𝗽𝗹𝗲 𝘁𝗼 𝗬𝗼𝘂𝗿 𝗧𝗲𝗮𝗺 Researchers studied thousands of open-source projects on GitHub to examine how individual productivity changes as teams grow. The numbers are interesting: 𝟮-𝟱 𝗽𝗲𝗼𝗽𝗹𝗲: 1,850 lines of code per developer per month 𝟭𝟬 𝗽𝗲𝗼𝗽𝗹𝗲: 1,200 lines per developer (a 35% drop) 𝟱𝟬+ 𝗽𝗲𝗼𝗽𝗹𝗲: 450 lines per developer (a 75% drop) This is the Ringelmann Effect. In the 1880s, a French engineer, Max Ringelmann, had people pull on a rope and measured how hard each person actually pulled. One person pulling alone gave 100% effort. Two gave about 93% each. Eight gave around 50%. The total force kept growing. Per-person effort kept dropping. Each added body did less than the one before. The same thing happens in software teams. The mechanism has two parts. First, 𝘀𝗼𝗰𝗶𝗮𝗹 𝗹𝗼𝗮𝗳𝗶𝗻𝗴. In a meeting of 3, you speak. In a meeting of 20, you assume someone else will. Same thing in code: when 10 engineers share a feature, some quietly assume someone else has the tricky parts. Second, 𝗰𝗼𝗼𝗿𝗱𝗶𝗻𝗮𝘁𝗶𝗼𝗻 𝗼𝘃𝗲𝗿𝗵𝗲𝗮𝗱. The number of relationships in a team of N people is N(N-1)/2. A team of 4 has 6 relationships. A team of 6 has 15. A team of 10 has 45. Each new hire adds N more channels for code reviews, merge conflicts, discussions, and meetings. None of those ship's features. This is why Amazon creates teams at a size that two pizzas can feed (5-8 people). It's why open-source projects with thousands of contributors split themselves into small subsystem teams instead of a single massive committee. The fix isn't to make large teams more efficient. Past a point, you can't. The fix is to stop building large teams. Cap core teams at 9. Split when you cross 15. Use modular architectures so coordination stays local, not global. Make individual contributions visible so loafing has nowhere to hide. Adding the 10th engineer probably won't speed up your team. It will just make the other 10 a little slower.

• 
  Jeff D (@jeffdmovies) reported 20 minutes ago

  @Thackerybinx86 @amazon They do come back once whatever licensing issue is figured out. This happened to me with a movie called Shadowlands.

• 
  PopDude (@PopDudeOfficial) reported 21 minutes ago from As Sudayrah, Makkah

  @AmazonHelp @AmazonHelp I already sent a DM and also replied on the tweet, but still no response from Amazon Help. I cannot receive India callback support because I am outside India (Saudi Arabia). Please assist through chat/DM and resolve my refund issue for the returned AMO battery order.

• 
  𝘉𝘳𝘦𝘵𝘵 - 𝘚𝘱𝘪𝘥𝘦𝘺 𝘕𝘦𝘳𝘥 🤓🕷️ (@TheOgIronWolf) reported 25 minutes ago

  @speakyourmind04 @Rrredberrry I would say it would be better to buy it digitally cause Amazon sometimes has this issue where if you pre-order a game, it still shows order received and you haven't gotten the money fully taken out. Then by the time they do email you they'll say it's been sold out or out of stock, I would say to get it digitally so you can play it with your brother.

• 
  DS (@momtofour1971) reported 25 minutes ago

  @stelzner_n1150 NO gen z are crippling themselves by spending $ on **** boomers didn’t… new phone & AirPods every year, latest tic-toc trends, $60 CUPS, gym membership, daily amazon purchases, streaming services, organic xyz, door-dash, uber, etc etc gen z’s problem is spending not inflation

• 
  Nellynomates (@nellynomates29) reported 32 minutes ago

  @SandyFranklin69 @WildEarth Ah, sometimes have that synchronisation problem with some US programs in Amazon

• 
  David Carbutt (@DavidCarbutt_) reported 33 minutes ago

  Before YouTube I tried everything to make some extra money. Dropshipping. DJing nightclubs. Running events. Selling stickers. Amazon-to-eBay arbitrage. Every one of them had the same problems: Big upfront costs, capped upside, low margins, or all three. YouTube doesn't. Almost zero upfront. You can pour unlimited time in, when it suits you. There's a proven path from zero to regular income. And it can be built on the side of a full-time job, which is exactly what I did. Every other thing I tried had a ceiling. YouTube didn't. If you want to give this a try, I've put what I know into a course. Follow + comment 'YouTube' below for more info.

• 
  PopDude (@PopDudeOfficial) reported 34 minutes ago

  @AmazonHelp Hello, I have sent you the DM with all the details. Kindly check it and help resolve the refund issue as soon as possible. Thank you.

• 
  BowTiedMeatHead 🥩💪 (@bowtiedmeathead) reported 34 minutes ago

  An Amazon driver just pulled up to my house in a brand new, tinted out, shiny Cadillac Escalade. I had to do a double take. Either a drug dealer, driving the wife’s car bc his broke down or is in shop, or my man is just grinding and living it up. What do you think? Hope he realizes he’s working to pay for gas with all the stop and go driving he is doing. At first, thought my neighbor hired an ****** driver to take him to the airport pulling up in such a nice ride Nope it was an Amazon delivery driver lol

• 
  Nacho Barrio – SaaS & ecom builder (@NachoBarrio__) reported 40 minutes ago

  Working on something for exactly this problem. If you're an Amazon seller, operator, or consultant who's lived this chaos. How do you currently handle it? (More soon.)

• 
  Mands 🌷🌺🌻🌼🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@skipper68uk) reported 40 minutes ago

  @AmazonHelp sent but no doubt wait ages to sort both issues out

• 
  SrMaSh (@dodlasri) reported 41 minutes ago

  @AmazonHelp @amazonIN why my prepaid order is delayed and delivery on hold inspite of corre t address given, and spoke to customer care guys twice.. why Only #Amazon is having issue while delivering any orders.This is exactly the delivery guy fault which indirectly costing amazo.

• 
  Ebenezer George (@EBENEZERGEORGE) reported 45 minutes ago

  @AmazonHelp The same issue has repeated today twice. Now nobody is responding to me on your DM as well. Planning on resolving the issue?

• 
  Lakshay Gupta (@LaxxGupta) reported 47 minutes ago

  @amazonIN Amazon has made it so freaking difficult to talk to live chat support for genuine issues. You constantly redirect to same useless page where it says “fetching help options” which are utterly useless. This is extremely anti consumer & you should take cognizance of this.

• 
  Gentrified (@sobotosode) reported 50 minutes ago

  Got a defective Toshiba 55Z570RP QLED TV from Amazon with vertical RGB lines and panel artifacting visible immediately on first power-on. Issue reported immediately, but DOA handling has been extremely poor Assigned resQ/Toshiba technician is unreachable @AmazonHelp @amazonIN

• 
  Subhankar Sil (@iitianbapi) reported 51 minutes ago

  @arpispeaks Faced the same issue with any electronic purchase from flipkart or amazon. The service is pathetic and they have no responsibility.

• 
  JP SR (@JuanPSeguraR) reported 51 minutes ago

  @AmazonHelp No, this is clearly a mistake, all 3 items qualify for free after 35 USD.. this is clear a glitch in your page. Reported by others as well

• 
  Anurag Singh (@AnuragS10766575) reported 51 minutes ago

  @AmazonHelp There is fraud happened with me,I have order new phone online, after receiving phone, device was hanging problem, so with in time line i had returned,  Amazon person visited and take it back, till now I didn't received my refund. Order Id402-2370427-9742723,Anurag,9873331143

• 
  ____Espeon (@_______Espeon) reported 52 minutes ago from Los Angeles, California

  @AmazonHelp I contacted @FBIDirectorKash @FBI about the current issue of your employee HASL harassing my kids and me...with threats and falsification of Contract signatures under my name!! Contact me at once!

• 
  Number Go Up (@zerocooltrader) reported 53 minutes ago

  $AMZN just re-tested is support at $258.60, previous ATH. This is a good place to have a risk-defined trade with a tight stop right below $260, if you are bullish on Amazon. The down side is that next significant support levels are -10% and -20% south of here: 150day sma ($230) and March consolidation floor, low $200s.

• 
  Will Dugan (@Will_Dugan) reported 54 minutes ago

  @SawyerMerritt @Starlink The @Delta inflight experience will be “everything I stream is super slow except Amazon market place and prime video …. Weird… I wonder why YouTube and Netflix don’t work” -Delta passenger 2028

• 
  Rav (@_MrDecentralize) reported 56 minutes ago

  Most people assume AI will come for the repetitive jobs first. The call center. The data entry. The work that feels mechanical. That assumption made the engineers feel safe. Amazon Web Services made $107 billion in 2024. Thirty-one percent of global cloud infrastructure runs on their servers. Every company building AI products that might disrupt your industry runs on Amazon's compute. Amazon did not just see the AI wave coming. Amazon built the wave. So when Amazon's engineers were told to get productive with AI tools, learn the agents, use the coding assistants, go faster, it felt like opportunity. The company at the center of the AI economy, investing in its own people. In June 2025, CEO Andy Jassy sent a memo to staff. "As we roll out more generative AI and agents, it should change the way our work is done. We will need fewer people doing some of the jobs that are being done today." By October, 14,000 corporate employees were cut. Then 16,000 more in January 2026. In Amazon's home state of Washington, over 1,800 engineering roles were eliminated. Nearly 40 percent of all cuts were technical positions. The people who had spent months getting faster with AI. They got faster. That was the problem. Amazon has now eliminated over 27,000 corporate roles since 2022 while simultaneously running more than 1,000 internal AI agent projects. The productivity math from the tools they built for the rest of the world showed up in their own headcount spreadsheet. The assumption was that building the infrastructure put you on the safe side. That the people who forged the weapon do not get cut by it. Amazon just published the counterargument. Thirty thousand people. In writing.

• 
  cryptolalafell (@cryptolalafell) reported 57 minutes ago

  @coinbase Until Amazon web service goes down

• 
  Stuart Glass (@Stutheuniverce) reported 59 minutes ago

  @EchoRadios If genuine Amazon will be selling it. Dont listen to bullshit. We sell directly to keep prices down Amazon is worldwide. Anything doesn't work, you can return it That means massive sales and publicity What's to stop then rinsing your bank account.

• 
  Manisha ML 🇮🇳 Modi Ka Parivar (@BhatejaSahay) reported 1 hour ago

  @arpispeaks Bought my tv, tablet, dishwasher, two clothes dryers, all from Amazon. Was I just lucky there was no problem?

• 
  JacobE (@patriotpdc) reported 1 hour ago

  @niccruzpatane It has to be a revenue deal where they somehow limit what you can stream to Amazon or make sure have prime to log in. Choosing a non existent technology over a proven one isn’t about capability. There’s going to be some fuckery down the line.