Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (48%)
• Website Down (32%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Pittsburgh	Errors	4 hours ago
Clarksville	Errors	17 hours ago
Romeoville	Website Down	19 hours ago
Paris	Website Down	22 hours ago
Sofia	Sign in	22 hours ago
New York City	Website Down	23 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  abhi val (@abhivalimbe) reported 44 seconds ago

  @OralB - I bought your electirc toothbrush on amazon and it is not working please help me to get it repaired

• 
  KLN RAO (@klnrao70) reported 3 minutes ago

  @AmazonHelp @amazonIN @amazon Your inefficient team forced me to come here.. not on my own. Nobody bothered for the actual issue.. out for delivery at 23:40 Hrs is your delivery slot? Immediate cancellation at same time doesn't sound fishy? Who's the victim here? My money is with you.

• 
  UndyneVR (@MsUndyneVR) reported 4 minutes ago

  @Nyano_VR You're welcome, remember always this in the future, the server rented by vrchat are property of Amazon, so if they have this type of outage again, search on down detector for aws.

• 
  sakshi (@sakshi469451) reported 5 minutes ago

  @AmazonHelp I already told you escalate my issue to you senior team but I don't contact your customer care time, because I have mo more time to waste with your executives, after every 5 min executive change and I have to explain whole issue again and again to new executive

• 
  Chandrahasa Hebbar. A (@ChandrahasaHeb1) reported 6 minutes ago

  @AmazonHelp I wanted to gift that product to one of my friend who lives abroad, but @amazonindia you didn’t deliver it on the promised date. Abhi tu mera problem solve karega? Aur jab product late aayega toh kya usme namak daal ke chaatu? 😡

• 
  George Fassett, Jr. (@georgefassett) reported 8 minutes ago

  @AmazonHelp It’s just a bug report to help you fix ya app

• 
  Devil Triggered and Swamped with Vid Scripts (@CodeBlazeFate) reported 18 minutes ago

  @Elvick @Jonjoeeeeeeeeee @HMorrisfac22384 I can't think of a single successful indie animation series on YouTube that doesn't so this. Whether it be RWBY, Glitch shows, and Hellaverse (which arguably doesn't count anymore thanks to Amazon & A24 money but we know where that started) merch has been core to their funding.

• 
  Elina 🧚🏻‍♀️ (@chajatta_bts) reported 19 minutes ago

  @adamxpb nice! I will order a fan next week, one of those bigger ones from Amazon. At least they're cheaper than the air conditioners. Even if it helps a little it will make a difference, especially at night. Sucks there's no wind at all 😩 how are we supposed to cool down

• 
  Jimmy Smith (@askjimmysmith) reported 23 minutes ago

  A seller doing $50,000 a month in revenue with a 20% net margin is "making" $10,000 a month. They can also be completely broke at the same time. The math of why is worth walking through, because it's the same math that takes down a lot of growing Amazon businesses.

• 
  Walking with Yeshua 3150 (@Kenneth27523471) reported 24 minutes ago

  @AmazonHelp the last several deliveries that were supposed to come to my house. I’ve gone to our house 17 miles away from mine. I’ve called every day since Monday about this issue and because I have complained I got a threatening email saying that my account would be closed.

• 
  Hitler Khan (@CoderKhan) reported 24 minutes ago

  @AmazonHelp Who’s your concern team?? What they are doing?? I don’t see any resolution or assistance from Amazon end regarding my raised issues yet??? Why should I waste my time with Amazon again???

• 
  Ross 🛩️ (@airline_king) reported 24 minutes ago

  Likely this **** is staged… But I had @amazon send me a crusty Apple Magic Keyboard that they demanded to get back even though they would dispose of it/saw pictures (wasn’t even the one I ordered with Touch ID) , and made me waste 6+ hours on the phone being angry with customer service (which I am not proud of). The scumbag who took an Xacto knife to the seal, replaced it, and sealed it up for return likely got away with it. Days later, they had the audacity to threaten me via email after over the whole experience. That was the day I decided to start winding down Amazon purchases and tel myself to never use @awscloud for anything if that’s how they want to act. Just amazing how they deal with this. Cc @AmazonHelp my memory is deep after that experience and I will hold a grudge over this.

• 
  amit malik (@amalik01) reported 25 minutes ago

  @AmazonHelp @amazon Issue is I am not able to post

• 
  Eshan (@eshanbuilds) reported 27 minutes ago

  @theallinpod the math requires revenue doubling from $25B to $45B next year then doubling again to $80-90B the year after. that's 4x in 2 years. amazon took 5 years to 4x from the same revenue base and they were selling everything to everyone on earth. starlink has roughly 5 million subscribers at ~$120/month. that's about $7B annually. getting to "hundreds of millions of users" means converting people who already have fiber or 5G. the TAM for people with no broadband alternative is large but not $2T large. rural coverage is a $30B/year business. competing with comcast and jio for urban customers who already have cheaper options is a completely different problem. chamath's pitch prices in the best possible version of every variable simultaneously. the tesla merger alone would trigger enough regulatory and shareholder litigation to freeze capital allocation for years.

• 
  rational_indian (@psaharia15) reported 27 minutes ago

  @AmazonHelp nothing about resolution or responding to my query. Its a sympathy mail on how @amazonIN understand my issue ignoring the query or any timeline by which issue would be addressed

• 
  Anil Kumar (@A_nillll) reported 30 minutes ago

  Hi @AmazonHelp, I am facing an issue with my Amazon Pay Balance and trying to contact customer care, but the call is not connecting. Please help me out or arrange a callback immediately. Thank you.

• 
  atlstopdude (@atlstopdude) reported 33 minutes ago

  Brah this Amazon driver just dropped off a package at my house and when I looked out the window they bent down to put the box on the step and I seen the whole crack 😭

• 
  Fatima (@Fatima7223) reported 40 minutes ago

  @amazonquick This reads like a marketing pitch for an internal AI sales tool branded as “Amazon Quick.” It’s describing a system that: connects to a company’s sales tools/CRM analyzes data to rank leads by likelihood to convert reduces manual decision-making in sales prioritization So the core claim is basically: “Let AI decide which leads are worth your time.” In context, this fits a broader direction companies like Amazon have been exploring: embedding AI copilots into workplace workflows (sales, support, logistics, etc.). A couple of grounded points to keep in mind: This is promotional language, not a technical spec. It highlights outcomes (“close more accounts”) but doesn’t explain methodology, accuracy, or limitations. “Most likely to convert” depends heavily on data quality, industry, and how the model is trained—these systems can help prioritize, but they don’t reliably “know” outcomes. In real sales operations, these tools usually assist prioritization, not fully replace human judgment. So the realistic interpretation is: > It’s a sales intelligence/AI scoring assistant aimed at reducing time spent on lead sorting—not a guaranteed decision engine. If you want, I can break down how tools like this typically score leads (signals, weighting, CRM data, etc.) and where they tend to fail in practice.

• 
  TrumplicanWIN (@TrumplicanWINN) reported 41 minutes ago

  @Mary1417796 FedEx, UPS, Amazon, neighbors, visitors, everybody parks wherever they wanna park and you can’t even drive down the road anymore there’s no space between. Then you have Lawn service, golf carts, and now E bikes. They make it to the point where you don’t want to be on the road anymore. And yet as a retired firefighter all day long, the roads are full of cars as if nobody works? I wonder, does anybody work at a building anymore or does everybody spend all their days on the road? So many cars. Everybody have a great weekend.

• 
  Elizabeth Greene (@Junglr_LLC) reported 42 minutes ago

  Everyone’s obsessed with AI tools right now. Claude. MCP. Rufus. COSMO. But here’s the problem nobody wants to admit: Most Amazon brands are trying to scale PPC accounts that were never built to scale in the first place. More spend doesn’t fix broken structure. It just hides the problem for a little longer. That’s exactly what I’ll be talking about during this upcoming event hosted by SellerMate. My session: Scale Smarter: Diagnosing Your Amazon PPC Before You Spend More Because too many brands are increasing budgets while their account efficiency quietly gets worse. Higher spend. Higher TACoS. More wasted search terms. More overlap. More campaigns fighting each other. Then everyone blames “competition.” Most of the time, the issue is inside the account. Excited to join an incredible lineup of operators and founders.. This isn’t another surface-level webinar filled with recycled PPC advice. It’s real operators sharing what’s actually changing inside Amazon right now, and how brands need to adapt before they fall behind. If your PPC feels harder to scale lately, you’re not imagining it. Amazon changed. Customer behavior changed. Visibility distribution changed. Your advertising strategy has to evolve with it. Link to register in the first comment.👇

• 
  Hyperdimensional Hegelian Chaos Giga Wizard™️ (@algxtradingx) reported 45 minutes ago

  @pmarca That looks pretty ******* cozy, I like that, we just need to shut down Amazon so people have to start going outside again, figure that out first. Somebody call up Jeff Bezos.

• 
  Trading Cartel (@Tradingcartel_X) reported 46 minutes ago

  @Smart_Money Alphabet Q1: $62.6B profit. $28.7B of that is a paper markup on Anthropic. Amazon Q1: $30.3B profit. $16.8B is Anthropic paper value. No cash moved. No customer paid. Just a valuation estimate sitting on top of another valuation estimate. Microsoft books OpenAI's Azure credits as new cloud revenue. The same dollar counted twice. Legally. Buffett indicator at 234%. Higher than the Dotcom peak at 150%. When the paper gains get written down, the asset with no auditor looks very different.

• 
  Trillionaire Daily (@TrillyDaily) reported 46 minutes ago

  EXCLUSIVE: Bill Ackman just made a quiet bet that Google is broken. Pershing Square slashed its Alphabet stake by 95 percent in Q1 while loading up on Microsoft and adding 19 percent more Amazon. The move signals Ackman sees AI leadership shifting away from search and.

• 
  Mona (@AmericanEpilog) reported 47 minutes ago

  Dumbasses. I notice you have no problem with collecting taxes from what your citizens order. Whats next? Fining them for using Amazon? This is the worst sort of brainless, anti-American drivel.

• 
  Teef!!! (@cuutefangs) reported 49 minutes ago

  Weekends are insanely weird cuz why did I just get a code from Amazon for a login when I haven't touched it. Anon hacker you won't find **** on my card #ok

• 
  Keenan Smith (@keenansmith82) reported 49 minutes ago

  @peterrhague The problem is the infrastructure. Space colonization has reached skyscraper levels but we haven't achieved the remarkable Feats of the pyramids yet. By this I mean that there are pyramids all over the planet but not rocket launchers. Amazon Logistics *hint*

• 
  Ross 🛩️ (@airline_king) reported 53 minutes ago

  Likely this **** is staged… But I had @amazon send me a crusty Apple Magic Keyboard that they demanded to get back even though they would dispose of it/saw pictures (wasn’t even the one I ordered with Touch ID) , and made me waste 6+ hours on the phone being angry with customer service (which I am not proud of). The scumbag who took an exacto knife to the seal, replaced it, and sealed it up for return likely got away with it. Days later, they had the audacity to threaten me via email after over the whole experience. That was the day I decided to start winding down Amazon purchases and tel myself to never use @awscloud for anything if that’s how they want to act. Just amazing how they deal with this. Cc @AmazonHelp my memory is deep after that experience and I will hold a grudge over this.

• 
  Douglas Reimann (@dgvreiman) reported 54 minutes ago

  And Amazon will leave NY city and take thousands of jobs with him. Communism has never worked anywhere at any time. Electing a communist to solve economic problems is like hiring a monkey with a loaded machine gun to keep the peace.

• 
  -xxp (@PickleSea37495) reported 57 minutes ago

  @unusual_whales The two are not related. Amazon is going down hill with all the ex fedex drivers. Where’s my package.

• 
  7God (@TheRockitier) reported 60 minutes ago

  If you ever think your streaming service isnt shuffling properly and keeps playing the same songs, its because it is. 💀 Just google the fixes. I had to download the amazon music PC app to fix it.