Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (43%)
• Errors (34%)
• Sign in (22%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
City of London	Website Down	10 minutes ago
Duenweg	Errors	14 hours ago
Ludwigslust	Sign in	16 hours ago
Benito Juarez	Errors	20 hours ago
Woodbury	Errors	22 hours ago
Taunton	Errors	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cker (@DesigningMind) reported 4 minutes ago

  @akafaceUS Here was the problem with mall design. They are massive. You park on one side at an anchor store for instance. It’s January so you and your kids all have coats on. You walk into the mall and there are no buggies/carts. You walk throughout that mall supposedly buying at many stores with only two hands that are already taken up with coats kids snacks drinks… are you gonna walk back to your car to drop off your packages midway through and then go back into the mall and walk another mile to get to another store to carry bags back? That was the reality of malls. And we did it because there were no other options, they were beautiful, and felt vibrant … so we put up with the . drawbacks. However, many got old, became a place that needed more and more security, and the downside design issues are fixed with online shopping . Amazon: you’re exhausted from a busy day you put the kids to bed. You relax on the couch buy everything you need and it’s at your door when you get home from work the next day. No-brainer. My vote would have been to fix malls. Online shopping should’ve been taxed and physical stores should have been tax free to encourage people to get off the couch, walk! and actually see the products that they are buying, and have a social day shopping with their family.

• 
  Quan S. (@Quandalyn) reported 7 minutes ago

  @AmazonHelp Not true! A generic email generated by Amazon is not fixing the issue! There is no way to reach this department, which is problematic AF!

• 
  It Happens (@NeedsSaidoften) reported 8 minutes ago

  So @amazon when your over seas call center promises credits and send email confirmation, its not legal to say well they shouldn't have. Your company is broken to consumers

• 
  Bulletproofsoul (@bulletprfsoul) reported 9 minutes ago

  @amazon you incompetent *** people . I’ve been home ALL day and you were 4 stops away and you said it was a delivery issue because the front door wasn’t accessible. I get multiple deliveries a day. TRaSH!

• 
  Badgers4life48! (@badgers4ever48) reported 10 minutes ago

  @Vikeologist I don’t mind paying to watch my teams however I do have an issue when I need. Netflix YouTubeTv Peacock Amazon just to watch the NFL and I am lucky and live where I get the packers but that’s another $235 bucks for Sunday ticket if I didn’t It’s making it hard to watch on sport

• 
  Anastasia 🇺🇸 (@Anastasia_Vibe) reported 12 minutes ago

  Finding @amazon customer service on the site to get help with a real issue is like finding gold. On an astroid. In deep space. In another dimension. 🤨 It's almost like they hide it to avoid their customers. #amazon

• 
  BG Burton (@CuriousInkCo) reported 14 minutes ago

  @MiddleAgedBaby2 @amazon 1st world problems are still real problems because we live in the 1st world! Not getting the stuff you ordered to save time in a timely fashion is annoying AF. Your Amazon experience is very different from mine, & I can’t figure out why. I get offered discounts (usually digital credits) for delivery on my weekly Amazon Day, by shipping in manufactured container, & choosing a no-rush option. They did lose one bag of my grocery order this week, but they credited my account in 6 hours. Wish I knew how to fix it for you. I rely so heavily on Amazon I’d be totally flipping over your experience. 😢

• 
  Francisco Kemeny (@FranciscoKemeny) reported 14 minutes ago

  @petergyang @bot I tried using my passkey, that would have been nice. Didn’t work with my Amazon login.

• 
  danny b.gohain (@dannygohain) reported 15 minutes ago

  @AmazonHelp Just solve my issue i have been transferred to 20 agents as of now this is absurd pathetic customer support @amazonIN

• 
  m masquer (@masquer_m14438) reported 16 minutes ago

  @ModernDayCrimes @DangerousThinkg 1,000% correct! Most folks don't understand that digital meters can be used to 'throttle' home use - even if owner didn't agree to it. 'Smart' homes are horrible as well. News stories about elderly deaths in Europe and places like SoCal when power grid was browned out from high temps overload. News story about black Microsoft engineer who completely converted his house to 'smart'. An Amazon delivery driver falsely accused him of some sort of untoward comment and Amazon shut his entire house down with no notice. Including locking him out. Plus, Chinese law requires every microprocessor made there to have a 'backdoor' access built in. Every internet connected 'smart' appliance is a built in window to 'pattern of life'.

• 
  American 🇺🇸 (@SupportAmericaF) reported 19 minutes ago

  @akafaceUS Fry’s Electronics used to be my number one store for everything from basic diode bulbs to high-end computers, monitors, and cameras. But everything changed during one specific visit. I went in to buy a 9-volt battery adapter and asked an employee if they had it. He told me flat out, "We don’t carry those—go buy it on Amazon." Right then, I knew the company was doomed. Exactly one year later, every single Fry's store closed down for good.

• 
  Shashank Desai (@_desaishashank) reported 19 minutes ago

  Ordered 22 shirts from @amazonIN They delivered on 10 of them and marked delivered for all. I returned those 10 too as it's tiring. Upon raising the issue today my Amazon account is suspended. Now I am losing my Amazon wallet + no refund for 22k that I spent to buy those shirts.

• 
  Duane - 🧙‍♂️🖖 - keybase.io/dfk (@honestduane) reported 21 minutes ago

  @PlumbNick I also get these kind of harassing phone calls from recruiters claiming to work with Amazon who don't seem to understand that as a prior L7 that asking me to boomerang comes with terms and conditions that require they fix the **** that let made me want to leave and not accept L8.

• 
  shivam maurya (@shivamm57995718) reported 23 minutes ago

  @AmazonHelp Your team is saying they have investigated but there are no issue so but I have received damaged product kindly refund the money

• 
  Dinesh Rawat (@Drawat0027) reported 33 minutes ago

  @AmazonHelp Again you have shared the link. How many time I need to chat for same issue and same conversation and reply by the representative

• 
  cheeseburger man (@PepeTheBee2) reported 33 minutes ago

  @AverageRaineFan My issue with this set is they wanted 80 for it, now its just sitting on Amazon for 55

• 
  ForArt (@ForArt) reported 36 minutes ago

  @Awk20000 @amazon , @Twitch Seems like you got a problem with various things that would make any shareholder squirm. Get to fixing it its not rocket science. Radicalization from the platform is getting worse and there are plenty of receipts online about it...is TOS just a suggestion?

• 
  Dr Mark van Rijmenam, CSP (@VanRijmenam) reported 38 minutes ago

  Five juries have now given awards to a book about not having time to think. I treat that as a symptom, not a compliment. My book on riding the tsunami of change has now won five awards. It leaves me oddly unsatisfied. An award means the question landed. It does not mean we answered it. Now What? argues that the hardest problem we face is not artificial intelligence. It is that human beings absorb change at human speed, and change stopped arriving at human speed. Every leader I meet is moving faster. Almost none of them are thinking slower. So here is my stance. The bottleneck is no longer the technology. It is us. Our institutions, our attention, our capacity to make sense of things. You cannot fix a sense-making problem by shipping faster. Irreversible decisions deserve your slowest thinking. Most organizations have this exactly backwards. They deliberate for months over choices they could reverse in a week, then settle the irreversible ones in a single meeting, without thinking of the unintended consequences that will arrive years or decades later. Which decision on your desk this quarter can never be undone? Read why the award worries me more than it flatters me, find the book on Amazon or elsewhere.

• 
  Harry Tandy (@HarryTandy) reported 39 minutes ago

  @Shruti_0810 The company case studies are the strongest part Learning how Amazon or Discord actually solved scaling problems beats reading generic theory

• 
  STR8BGN (@StraightBugging) reported 40 minutes ago

  @Variety Energetic my ***. Horrible acting and terrible plot. It's like speed, but she's running. Amazon Studios strikes out again.

• 
  Fi Rhodes (@RhodesFi32898) reported 43 minutes ago

  @sunakball @Lord_Sugar Amazon does some direct supply. There are so many issues.

• 
  David Murithi (@DaviMurithi) reported 44 minutes ago

  1 Customer research. Involves digging through reviews i.e. Trustpilot, Amazon to identify recurring patterns, avatars, benefits, objections and their frequencies. This is the most crucial step. You get this step wrong & you will flush all the ad budget down the ******* toilet

• 
  Duck (@penguinfiles7) reported 45 minutes ago

  @Ryan_Daigler If you're interested I can send you instructions. You need about $100 in Amazon parts plus an once or two of silver. It's basically electrolysis. It's pretty easy if you're careful about a few things. Low voltage not dangerous. Once you're set up a couple Oz of silver makes an infinite amount of end product. You end up with silver ions in distilled water and it legit instant stops any problem with skin or mucous membrains. I used to get really bad facet nose a few times a year. Now as soon as I start to feel it I snort a bit of this stuff and I mean it instantly stops it. I've used and given it to people for pink eye - instant stop. Like one minute. No more pink eye. I absolutely swear by this stuff. I make it a few small jugs at a time and pour it into dropper bottles. I make a batch every couple years. If you would use the info I can write up details sometime.

• 
  Alon Michael (@SpiceP0dcast) reported 47 minutes ago

  "Amazon is a machine. The machine might be broken, and this anecdote is a signal. It's a squeak in the machine - and that's not how the machine is designed to work." Listening to this clip from @ShaanVP on @myfirstmilpod, I think this idea from @JeffBezos will be even more important in the age of agents doing the work.

• 
  Rana Pratap Singh (@ranapratap125) reported 47 minutes ago

  @AmazonHelp @AmazonHelp @amazonIN Order # 407-7983205-6961960 issue NOT resolved. Your team is just passing time, no solution given. Worst support experience. Stop giving fake assurances and resolve it now. #Amazon

• 
  Steve Cavalier (@Drstevecavalier) reported 50 minutes ago

  HEAD IMPULSE NYSTAGMUS TEST OF SKEW (HINTS) The HINTS is used at the bedside to help differentiate a peripheral cause of vertigo, such as vestibular neuritis, from a central cause, such as cerebellar stroke. 1.Head impulse – the patient fixates on the examiner’s nose. The examiner turns the patient’s head side to side a few times, then stops. If the patient’s eyes remain fixed, the test is negative. If a “catch-up” eye movement is required, the test is positive, indicating a peripheral disorder.  2.Nystagmus refers to rhythmic, jerky, involuntary eye movements. If the patient has unidirectional (to one side) nystagmus, even with a slight torsional component, this suggests a peripheral disorder. Nystagmus that is bidirectional, vertical, or primarily torsional indicates a central problem, such as a stroke.  3.Test for skew – when the eyes are alternately covered and uncovered while the patient fixes on one point, a vertical repositioning is called skew. The presence of skew indicates a central abnormality. HINTS performed by an experienced examiner is considered highly reliable in differentiating central from peripheral causes of acute vertigo. You can read more about this and many other aspects of vertigo in the new book “Vertigo and dizziness: A No-Nonsense Approach,” now available on Amazon.

• 
  Paradis (@ParadisLabs) reported 51 minutes ago

  Bought some stocks today...finally. 1. $NBIS - Already a top 10 position for me, but one of my highest conviction names. 2. $INTC - I don't own enough Intel. 3. $CRDO - Averaging my position down on this earnings drop (I personally think earnings were good). I started my Credo position on last quarter's earnings drop. 4. $BE - We all know the bottleneck by now... 5. $AMZN - Can never own enough Amazon. Nearly 10% down in a month is a treat (imo). I don't care about day-to-day fluctuations w/ Amazon since I'll be a shareholder for a *very* long time. If you've been reading my macro notes recently, you'd note that I've been holding cash (and buying some hedges like "defensive tech" AKA software). But it got to a point today where I just couldn't resist buying some discounted names for my core AI portfolio. This is obviously NFA - as per my macro note earlier, I think that semis still have room to go lower (war = bad narrative). I personally have enough cash / hedges to unwind - to buy more semis on additional drops...idk if you do which is why this is never individual advice.

• 
  Jonathan Smith (@DegenerateTBone) reported 56 minutes ago

  As some of you have pointed out, one option is to get the free Amazon Prime account and then pay for the Jackets subscription. Still a massive downgrade from the (terrible) FanDuel TV deal, where the same price got both the Jackets and the Cavs. Now, $19.99/ month per team.

• 
  AFCB Oldgit 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@AFCBOldgit) reported 56 minutes ago

  @DeborahHD @amazon I don't know about you, but we sometimes have an English girl deliver to us, she's EXCELLENT, but it's virtually always foreign delivery drivers that are the problem, and some, hardly speak English, so whether they're trying to do everything to avoid talking I've no idea 🤷

• 
  Gord ‘Human Truck Driver Respecter’ Magill (@GordMagill) reported 57 minutes ago

  @JamesYear37 The problem is, as you know, James, is that there are no laws against profiteering. I’d love to see every cockroach who runs Amazon Relay put in front of a firing squad, but it’s never going to happen.