Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (48%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Anderson	Sign in	2 hours ago
Szczecin	Errors	2 hours ago
Toronto	Sign in	4 hours ago
London	Website Down	5 hours ago
Phoenix	Website Down	8 hours ago
Schenectady	Errors	9 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tuki (@TukiFromKL) reported 4 minutes ago

  a worker collapsed and died on the floor of an Amazon warehouse in Oregon last week.. a woman ran over and started doing chest compressions.. she was crying.. screaming for someone to help.. another employee begged her manager to let her assist.. she had CPR training.. the manager said no.. "it has to be management or safety team.. please get back to work".. the employee kept begging.. the manager nudged her and said "just turn around and not look.. let's get back to work".. the body stayed on the floor for over an hour while workers kept packing orders around it.. to think about it.. this is the same warehouse that had the worst injury rate out of 23 Amazon distribution centers in 2019.. 26 injuries per 1,000 workers.. six times the industry average.. they already knew.. Amazon reported 39,000 injuries across its US warehouses in a single year.. its worker turnover is 150% annually.. meaning every position gets refilled one and a half times per year.. because they don't need you to stay.. they need you to last long enough to ship the package.. Jeff Bezos is worth $239 billion.. Amazon still pays him an $81,000 salary.. the same one he's collected since 1998.. meanwhile the man who died was hauling stacks of bins taller than his own body up and down a warehouse floor until his heart gave out.. the manager didn't say "stop everything".. the manager said "turn around".. because at Amazon the package has a deadline.. you don't

• 
  An Indian (@i_4_indian) reported 4 minutes ago

  @AmazonHelp I am here to get escalation of issue. As I am tired of repeating same issue from last 3 days. @JeffBezos you can see what is level of customer support in India. Initial wait time was 2 days that is now increased to additional three days and yet support is in denial of escalation.

• 
  TuBon_gRips (ボングを2回吸う) (@TuBon_gRips) reported 5 minutes ago

  @myGEENI @myGEENI You finally got back to my email to tell me you are waiting on a tracking number. Let me be clear, Amazon shipped their portion, I've had that for nearly 3 weeks. I don't need you to forward me the tracking number on that shipment. I NEED YOU TO SHIP THE PORTION OF THE ORDER YOU ARE SUPPOSED TO BE FULFILLING DIRECTLY. That is how you will get a tracking number to provide to me. When I ordered, on 3/22, I was told to expect delivery by 3/31. Here we are on 4/13, 3 weeks and a day later, and it still hasn't even shipped and you're acting like you don't understand what the issue is. I have cancelled the open return for the received portion of this order. What I intend to do instead, if the remainder of the order hasn't shipped by 4/25, when the return window closes, is request a chargeback for the entire order (my card issuer won't do a partial) using 𝕏, email, and Amazon messaging communication as evidence. You've handed me a pretty clear-cut case, here... though I'd rather have (and pay for) the products I ordered. The outcome here is up to you. You can ship the rest of the order (or explain reasonably why it has not yet shipped, as no explanation, not even an unreasonable one, has been offered to date) and keep my money, or you can sit on your hands and lose a chargeback case.

• 
  Adrian Faiers (@AdrianFaiers) reported 6 minutes ago

  @Livid_Pigeon @BBCNews They're old and http rather than protocol. That's all. The Amazon link is obviously so I find it hard to believe that gave you any issues.

• 
  MAYUR SHELLAR (@MShellar) reported 6 minutes ago

  @AmazonHelp @amazonIN U are forwarding me 2 CHAT with a bot rather than solving the issue. Each item from "Mr Button" brand @amazonIN is quoting 2x its price. I have given the screenshots & then why do I need to chat to a Bot, who doesnt even understand the issue? #Misleadingcustomers #PoorService

• 
  GratitudeA (@aavirgen_v) reported 6 minutes ago

  @yardboyj @unusual_whales We can’t all be lawyers and doctors. Who will work with children, old people, etc? We overvalue some careers, but really we need every career even the local amazon driver. Our society is just upside down

• 
  Cole (@maxdeploy) reported 7 minutes ago

  @CadaverDave tadc has 300 million views on youtube. hazbin got picked up by amazon. he wrote for both and he's paycheck to paycheck nothing is broken. this is the system working as intended

• 
  Olúwafémi Patriot 🇳🇬🇬🇧 (@Dannyounge) reported 7 minutes ago

  @AmazonHelp Thank you for sharing this theme process I am currently following. I have sent an email to support to fix the issue with respect to the region change.

• 
  MidNightCodeX (@MidnightCodex0) reported 8 minutes ago

  @chamath The internet had the same sentiment problem in 2000. People hated it. “It’s killing bookstores, killing jobs, it’s a bubble.” Then Amazon, Google, and Facebook quietly built trillion dollar empires while the public was still angry. Public mood is a lagging indicator. The builders don’t wait for permission. 67% of people aren’t using AI at work yet — that’s not a failure. That’s the size of the opportunity. The companies that figure out how to make AI invisible and useful will win. The ones making it loud and threatening will fumble it exactly like Chamath is warning. The race isn’t to build the best AI. It’s to build the AI nobody realizes they’re using.

• 
  God (@valcitys) reported 10 minutes ago

  @TalkinBaseball_ @amazon Nice then they can be terrible the entire second half again.

• 
  Tapesh Chowdhury (@Tapesh_C) reported 10 minutes ago

  Amazon sellers don’t fail from bad strategy. They fail from zero execution. I see sellers plan for weeks and still lose money. Execution wins faster than thinking. → Fix listing before touching ads → Track only conversion rate and orders → Change one thing every 7 days → Pause losers fast, no emotions → Push budget only on proven keywords → Reviews matter more than bid tricks One brand followed this and cut waste by 32% in 21 days. Simple actions beat complex plans. What are you overthinking right now instead of fixing?

• 
  Phil 🇺🇸🇺🇦🐘 (@Philzer7) reported 19 minutes ago

  @GuardianPickens its a bot. Got it to click an ip grabbed it linked to an Amazon Web Service server located in Virginia.

• 
  Donnie Cope (@dcopechatter) reported 20 minutes ago

  🚨 Amazon’s Heartless Warehouse: Worker Drops Dead, Bosses Ordered Staff to Keep Grinding: An Amazon warehouse worker in Troutdale, Oregon, collapsed and died on the floor April 6th while unloading trucks at the company’s PDX9 facility. Instead of shutting things down or showing basic human decency, supervisors allegedly kept the operation running for over an hour. Employees watched the body lying there as conveyor belts kept rolling and packages kept moving. One worker with CPR training asked to help and got shut down: “Turn around and don’t look. Get back to work.” Management reportedly treated the dead man like just another broken machine to step over. This isn’t shocking from a company that’s turned warehouses into high-speed pressure cookers where quotas rule and people are disposable. Amazon’s notorious for pushing injury rates through the roof in places like Portland, where facilities have ranked among the worst for worker harm. Big Tech giants love preaching about “people first” while their real motto seems to be profits over everything, including basic respect for the dead. Another grim reminder that in the relentless chase for efficiency and delivery speed, human life gets treated as replaceable overhead.

• 
  silver (@LawofSilver) reported 21 minutes ago

  @TheSketchyKori It’s very minimalist to put it kindly. Especially for a company like Amazon. It’s not the best but it’s not the worst per se but it’s down there. The art style also is very mediocre. They really needed to hire more animators and work on the art style. It’s too late now

• 
  Marcelo Baptista (@marcelo_byteval) reported 23 minutes ago

  Another chapter on the drama of @amazon removing my book from the store without providing any context whatsoever on the "violation" [1/2] First, they accused me of manipulating customer reviews (one of the images attached show the person who raised the review commenting in the LinkedIn thread I raised about this issue) Then, they accused me of "content that violates policies" without detailing what the violation is and where it happened. It has been days that my most popular book was removed, and Amazon refuses to acknowledge the mistake or provide any reasonable context. It is insane how Amazon can bully small creators and we have no recourse but to accept the answers of someone who might as well just be a bot.

• 
  yaki (@zerogkami) reported 25 minutes ago

  @crzymxnz i’m not working in an amazon warehouse for the rest of my life dawg

• 
  Pro Pool League (@ProPoolLeague) reported 28 minutes ago

  @AlexFinn @SawyerMerritt Competition is good for the consumer. Elon would have a monopoly on satellite internet if Amazon didn’t do this. The real issue is these industries are untouchable unless you’re worth billions or perhaps trillions

• 
  Kai - Briefing Block (@briefing_block_) reported 29 minutes ago

  $AMZN - Amazon doesn’t need to own the lot to own the car deal. Amazon Autos started with Hyundai and now includes Kia, Mazda, Subaru, Chevrolet, and Jeep across more than 130 U.S. cities. Dealers still fulfill the sale, which is exactly why the move matters: Amazon is not trying to own the showroom first; it is trying to own everything that happens before it. What Amazon actually wants The lazy read is “people are buying cars on Amazon now.” The real read is that Amazon wants the first half of car buying: discovery, comparison, financing prep, and shopper attention. Cox says just 7% of buyers completed the full purchase online, 63% said the ideal process is a mix of online and in-person, and third-party sites remain the top destination for vehicle research. Amazon is not fighting the dealership model; it is inserting itself ahead of it. Amazon’s own material says this is not direct-to-consumer: customers shop online, choose finance, lease, or pay-in-full, put down a deposit, then go to the dealer for pickup and any paperwork that still needs a physical signature. Dealers set price and inventory, while Amazon provides the digital storefront. Amazon also says 68% of Amazon Autos customers had not considered that dealership before purchasing. That is not a checkout feature; it is demand capture. Where the leverage shifts That sounds dealer-friendly until you think about where pricing power and customer ownership migrate. If Amazon controls the place where buyers compare trims, line up financing, and decide which dealer is worth visiting, the dealer risks becoming fulfillment with a finance office attached. U.S. franchised light-vehicle dealership sales topped $1.3 trillion in 2025, and automakers are projected to spend more than $30 billion on advertising this year. Amazon doesn’t need to break franchise laws to monetize that; it can sit above the transaction and tax the funnel through traffic, lender integrations, and ad budgets. Even if unit volume stays modest for a while, Amazon can still reset expectations around transparency, speed, and how much of the deal should be finished before the buyer ever touches the showroom. Bottom line: Amazon isn’t killing dealerships; it’s trying to become the layer that decides who gets shopped, who gets financed, and who gets the customer before the customer ever walks onto the lot.

• 
  Aksshay Hedaoo (@AksshayH) reported 30 minutes ago

  @AmazonHelp I tried to connect it was not working

• 
  D Carter 🇺🇸 (@d_carter99) reported 31 minutes ago

  @viennasky Actually, there were "climate scam hoaxes" ... the Acid Rain was supposed to go "global" and kill us all, same with the "hole", it was going to open up and cause massive problems. I lived through those scares as a child .. along with "Amazon Rain Forrest" scare ...

• 
  Pittsburgh_Martini (@JohnMartini1) reported 36 minutes ago

  @JeffBezos @amazon @FlexDriverAssoc Sir I need your help resolving an issue regarding the wrongful deactivation of my Amazon flex account based on the grounds that warehouse staff violated ToS and it was counted as strikes against me. I can provide more details if requested

• 
  Bry (@BryTheGod_) reported 39 minutes ago

  Somebody burned down Amazon ? 😭

• 
  Sarthak (@SarthakPilrs) reported 39 minutes ago

  I was recently talking to a group of friends, some working at well-funded startups and others at companies like Amazon, Meta, and Google. We got into a discussion about hiring trends. The folks at startups mentioned that they’re not really looking to increase headcount right now. Founders are intentionally keeping teams lean unless hiring becomes absolutely necessary. In one case, a startup hired a computer vision engineer purely based on how strong his fundamentals were. During the interview, he proposed a solution to a problem that was much simpler and more effective than what the team had already built. They didn’t even evaluate his coding skills. The process focused on system design, especially high-level design and the reasoning behind decisions, along with computer vision concepts and an assignment. No DSA at all and had only one year experience

• 
  i.like.pastry (@i_like_pastry) reported 46 minutes ago

  This sounds awful, but it's not surprising. It's not an Amazon issue, it's any big system issue.

• 
  Jax Jackson (@JaxJacksonw1fk) reported 46 minutes ago

  @mikepat711 @SawyerMerritt I miss it because the audible app doesn’t sync up my current audible book like car play does. I have to fish around for it in interface. With car play I’d just get it and it would always bring up my current book. The lack of Amazon prime is an issue as well.

• 
  Nitin Maheshwari (@nitinmaheshwari) reported 53 minutes ago

  @AmazonHelp My account is active but all non-digital orders are being auto-cancelled due to an unexplained restriction. I’ve contacted support multiple times but keep getting redirected without resolution. Please have a specialist team review and fix this ASAP #Amazon

• 
  habi (@defnot_habialt) reported 53 minutes ago

  @shihab_1551 That's something i have yet to fix myself, although i believe there are some clothes in amazon that help force you to not hunch your back and not destroy your spine in the future.

• 
  MiMi2 (@m2romo) reported 55 minutes ago

  @CyberGreen09 Here in Texas we are having a huge problem with H-B1 visas that the Indian’s are scamming. They have taken over Frisco. Plano, Richardson, McKinney and Irving, Texas. Amazon has laid off ~57,000 Americans while keeping existing and new H-1B workers. Here's one bragging about making $350k while his American coworkers got fired (likely because foreigners protect each other through ethno-nepotism during layoffs).

• 
  Karl Harrison (@KarlDHarrison) reported 58 minutes ago

  @CalvinMacNeil @yuri_fulmer Do you have a IPhone? Do you use Amazon? This platform is American. Sit down you fool

• 
  MassGuy (@RealMassguy) reported 60 minutes ago

  @Handonbible10 @StaceyMcdo81681 Molly stole Kohberger’s knife, sheath, and sharpener that he bought on his parent’s Amazon account 8 months prior? Did she also make him attempt to purchase a replacement, and force him to try and delete his Amazon purchase history? Did she make him power down his phone from just before the murders, until just after? Did she make him go for a drive in the dead of night, during the murder window? Did the make him look up **** porn, and force him to steal female coworker’s id’s? Dude, you need to get some help. This is delusional.