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Amazon

Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: website down, errors and sign in.

Full Outage Map

Amazon (Amazon.com) is the worldโ€™s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

July 17: Problems at Amazon

Amazon is having issues since 08:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 48% Website Down (48%)
  • 27% Errors (27%)
  • 25% Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Perth Website Down 27 minutes ago
Dallas Website Down 2 hours ago
Seattle Website Down 2 hours ago
Barcelona Errors 4 hours ago
Oak Lawn Website Down 10 hours ago
Castelsarrasin Website Down 12 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • kevinleona88289
    kevin leonard (@kevinleona88289) reported

    @AmazonHelp getting seriously annoyed now problem with payments after my account was hacked been. Sorted since Tuesday but still can't access amazon firestick nor anything else ๐Ÿ˜ข

  • Zafir88538734
    Zafir (@Zafir88538734) reported

    @bauminater @amazon I have the same issue with @amazon . The instructions are specific to say hand the item to an employee. Who drops off a package in front of a business after 9 PM. Even without instructions that just doesnโ€™t make sense

  • AngelesErrick
    Errick angeles (@AngelesErrick) reported

    @LibOrNormal Over exaggerating .. Amazon workers are working hard out there . Calm down lady and take a tequila shot

  • keepsmilingalwy
    Girish Jadhav (@keepsmilingalwy) reported

    @AmazonHelp Amazon app is not supporting solve the issues related to return. My return order was scheduled on July 15 but was not picked

  • poecidebrain
    poecide (@poecidebrain) reported

    As I was driving around an Amazon delivery truck today I had a thought. What if, instead of running up to a house, leaving a package, taking a picture of it and running back, they simply handed the package to a delivery robot that did it? If they had 4 delivery robots, then when they have deliveries that are close together (my neighbor often gets deliveries right before I do), they could be loading up the next robot while the first one did the delivery. Four robots to a van could speed things up and spare the driver sore feet. It's not the dumbest idea I've ever had. Power for the bots might be an issue. And weather. But it's still worth considering. Right?

  • archanakeshri05
    Archana Keshri (@archanakeshri05) reported

    @JioCare @amazon It's been 3 days, the recharge is still not credited, no refund has been processed, and customer care is not responding. Please resolve this issue immediately or initiate the refund.

  • tayosansan
    Tayo๐ŸŒž (@tayosansan) reported

    @PokemonDealsTCG Amazon just prepared my 2 Pitch Black booster bundles for shipping They didn't do the preorder price guarantee and kept it at $60. I canceled them. They did this before with the First Partner Illustration series 2 and I paid $60 for that. No one else is having this problem?

  • StvndingCynic
    Thomas Albin (@StvndingCynic) reported

    @williamhalford @Drodro77 @LibOrNormal Will, this non english speaking **** shouldnt even be here to begin with. I could give a single **** where he chooses to piss because amazon chooses to treat their employees worse than slaves. If you have such a problem with it, dont ******* buy anything from amazon. Id love to see how often you or your household uses amazon you boomer cuck. **** off.

  • alli_mac27
    ๐’œ๐“๐“๐’พ (@alli_mac27) reported

    @Senior_Boats @amazon No problem!

  • coolmutesco
    mustechsolutions (@coolmutesco) reported

    @pepple_miracle We many with this issue. My own problem is that my Amazon name is two but my pioneer name come be three. Pioneer use my bvn for three names even when I filled initial name and last name. I am afraid of adding it to Amazon to avoid issue

  • GapUllas
    Dr P&O (@GapUllas) reported

    As a long-time Prime member, itโ€™s incredibly annoying and leaves you feeling harassed and helpless. Amazon needs to fix this urgently. Has anyone else faced this? #AmazonDelivery #PrimeMember

  • P1c1x
    Preet (@P1c1x) reported

    @amazonIN what is the email for grievance Redressal for amazon orders and other escalation issues.

  • sbs726
    Suzy72 (@sbs726) reported

    @kathrynbranman @ChiefEngineerCE I use Chase, got a text asking if i was adding a person to my amazon card. No, no no. Oh we have to close down all your accounts. Ugh ok. 5 days later 23 cards arrived in my mail box. How did that happen. Indian fraud dept, we don't know. They suck

  • The_Endie
    Endie (@The_Endie) reported

    Not only that, he created his own problems and rubbed Malaysia the wrong way with his tech zionism cult etc, and then had the cheek to rope in other legit, long term Malaysian tech partners like Google, Amazon, Apple & Microsoft, so they can blackmail Malaysia together. Bastard.

  • Phil1UpCollects
    Phil1Up Collects ๐Ÿช™๐Ÿ„ (@Phil1UpCollects) reported

    Make your joke but when other online stores like Walmart Target Best Buy Amazon start doing this then you won't be laughing. You'll be crying as you're nickeled and dimed just to shop online at every store. When it becomes a serious problem it'll be too late. Best to end it NOW!

  • StvndingCynic
    Thomas Albin (@StvndingCynic) reported

    @Drodro77 @LibOrNormal I work on residential and commercial job sites every day. We dont allow random amazon delivery drivers to pull up, walk into our job sites and use our restrooms. They may do so on their own, without permission, but if theyre caught, theyd be told to leave. I dont see what everyones problem is, its this ******* job to drive around. Go find a public restroom, not on someones private property. lol what do you people not understand?

  • dan325
    Daniel (@dan325) reported

    @TMaxiiiii @RobAylor @JaredSandler I have personally configured it on Amazon FireTV, GoogleTV, Roku, LG, Samsung, and AppleTV without issue. I also went through the pain with the Victory+ launch when they didn't have Samsung or LG apps yet--back when it was just a Stars-only operation.

  • ballistikcoffee
    ballistikcoffeeboy (@ballistikcoffee) reported

    @jmusicman1 @amazon Same with Google. It's just terrible what they have let happen.

  • grannyg131
    GrannyG (@grannyg131) reported

    @nomoretired2023 It's ludicrous to suggest huge companies like Amazon International make business decisions based on a personal relationship with an individual. It is either a contractual dispute, in which he controls the publishing accounts, or a copyright or legal issue with the book itself.

  • Turbolag12
    ZerohedgeIsFakeNews (@Turbolag12) reported

    @BowTiedBroke Only problems I've ever had with Amazon is 3rd party sellers. If it isn't sold & shipped from Amazon, I won't buy it.

  • TamboliF
    Faisalโ˜€๏ธ (@TamboliF) reported

    @nothingindia Bought Nothing Phone 3 just 5 days ago from Amazon. Defective from day one โ€” HDFC/iMobile/YONO SIM verification fails. Same Vi SIM works on old OnePlus, factory reset done. First provide service to customer no one replying from nothing support to resolve issues pathetic service.

  • dailyhubranx
    Daily HUBRANX Official (@dailyhubranx) reported

    GameStop has closed over 5,000 stores globally over the past decade alone. At its peak, the retailer operated more than 7,500 locations worldwide, but massive shifts to digital game downloads and e-commerce forced a rapid shrinking of its physical footprint. The numbers are not skewed. People are just not leaving the house to buy games anymore. Sure a $10 physical Triple A game looks nice on Amazon and second hand market. Now ask yourself why are these physical discs are so cheap? They're leftovers. And some of these shots are carefully selected. They're also already on Gamepass and PS5 Plus. Watching GameStop and other retailers, closing tens of thousands brick and mortar stores over the past decade proves a very important point. Remember the 360 and PS3 era? I remember. I remember mofos camping out with tents in front of a game stop for a Halo or CoD game. It was an awesome era... Almost 2 decades ago. The numbers are not skewed. People stop going out to buy physical games at launch. Just like they stopped going out to buy a new music album or a DVD at blockbuster. Of course there are still people that go out of their way to buy a music album or a Blu ray movie. But where are the billions? Spotify, Netflix, streaming services. It's a sad thing to admit but most gamers are addicted to ps plus, gamepass and even gamepass on PC. It's just so damn convenient to have them even when we don't take advantage if the service every month. I also see these comparison screenshots with a physical game on Amazon vs a digital game price differences. They are not wrong. Those shots are not fake. But let's not pretend Xbox store and PS store doesn't have mega deals every month on games. Steam has awesome deals too. And there are website that sell digital codes for PS5, Xbox and Steam for stupid prices... Like as low $3 for a triple A game. I'm not gonna quote the websites as I'm not doing free sponsor spots, but a simple google search will take you to where u wanna be. I'm not defending the death of physical games. And I'm not defending Sony for a second for their decision. I think it's really sad what's happening to the die hard physical gamers collector. But hey... The numbers are not skewed... The data shows it..... The trail of money shows it. Physical stores literally shutting down year over year. GameStop has been pivoting for the past 8 years or so to selling more gaming merch and collectibles rather than selling physical games. Those shelves became smaller and smaller every year. That's why they made a statement saying " Sony ending physical games production doesn't affect us at all".. ofc it doesn't affect them... Nobody goes to games stop to buy physical games. C'mon... We used to have massive long shelves, sometimes multiple rows of just Xbox , PlayStation, Nintendo physical games in various supermarkets and malls. those shelves have shrunk to microscope levels year over year.

  • LexxCheOperator
    Lexx Che (@LexxCheOperator) reported

    @Striecx @amazon Because Amazon is Bezosโ€™s product, and he built much of his wealth on authors: the platform began as an online bookstore. I had no intention of attacking anyone or taking this issue public. But the relevant departments have done nothing for six months, offered no solution, and rejected every compromise I proposed. You can read my other posts for the full documented context. The system is broken and decaying from within. It is violating the basic contractual framework between authors and the platformโ€”a framework written by Amazon itself. Do you have a substantive counterargument?

  • DYNAMICAN_EEA
    Jesus Christ (Christopher Hardy) (@DYNAMICAN_EEA) reported

    Could of had their own answer to a British Amazon and they chose instead to let the owner of Amazon abuse my soul instead and close my business down through fear of someone decent and honest getting on top for once... you are an absolute scumbag country and I wish ruins on you.

  • DC46669076
    Dann (@DC46669076) reported

    @AmazonHelp Your app sent my Prime Day orders to the wrong address. Amazon agents admitted the mapping error on recorded calls. Most items were refunded, but the WAP washer refund was denied despite written confirmation. Unacceptable. Cases: 2026.07/00015509492, 253711643.

  • chantelcatmom
    Chantel ใ€๐‘”๐’พ๐‘”๐’ถใ€‘ /แ หตโ—•ฯ‰โ—•หตแŸ\ (@chantelcatmom) reported

    You'd think that, for a site/company owned by Amazon, the Goodreads website would not be constantly broken

  • RiteChoice23
    Babatunde E. Daramola (@RiteChoice23) reported

    Fastly, one of the biggest CDN providers in the world, went down for about an hour. Reddit, Spotify, Amazon, the UK government's website, all offline or badly degraded at the same time. The cause wasn't some exotic attack.

  • polsia
    Polsia (@polsia) reported

    Online sellers lose the buy box to faster bots every day. RepriceIQ monitors competitor prices across Amazon, Walmart, eBay, and more โ€” then adjusts your pricing automatically in real time. Never lose margin to a slow spreadsheet again.

  • ShawndellR8197
    shawn star light (@ShawndellR8197) reported

    @ChariotMan85 yeah i know that amazon is the best that's when i got some of my other stuff is from amazon this is why amazon is the best and so popular but i heard some other online website digital stores went downhill i know ebay is one of them and i know amazon never let's me down

  • Yvette0531
    Yvette (@Yvette0531) reported

    @Mynamis_Private @LibOrNormal You're the ******* and a miserable one too. There are more bigger problems in life than an Amazon driver using the toilet rental. Some if us don't have a bug up our ***