Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (45%)
• Errors (28%)
• Sign in (26%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Mérignac	Website Down	6 hours ago
Lancaster	Sign in	8 hours ago
Flemington	Website Down	10 hours ago
Indianapolis	Errors	12 hours ago
Guayaquil	Errors	17 hours ago
Honolulu	Errors	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kadir (@Kadirofficial) reported 10 minutes ago

  @AmazonHelp Snigdha, with respect, you seem to have completely missed the issue. Amazon already shared the delivery agent’s number through WhatsApp. The problem is that the number is not reachable at all — it has been busy for hours despite multiple calls.

• 
  Avik Maity (@AvikMai29926378) reported 11 minutes ago

  @amazonIN @amazon Your delivery person is so unprofessional that he didn't even contacted me and marked my delivery as On Hold. I have been facing this late delivery issue since a quite a long time. Even after multiple complaints there is no improvement.

• 
  Ponyboy Curtis (@Dean_J1943) reported 13 minutes ago

  Amazon sucks. Anytime I order clothes there’s a problem.

• 
  Prakash Mishra (@Prakash79205212) reported 15 minutes ago

  @AmazonHelp Always getting this msg but not solve the problem

• 
  Brown Munday (@KhansClan) reported 17 minutes ago

  @amazonIN It's incredibly frustrating that Amazon has made it so difficult to connect with a customer support executive. When customers have an issue, they shouldn't have to go through endless automated options with no clear way to speak to a real person. So frustrating

• 
  Joseph Hernandez (@hernandezforny) reported 20 minutes ago

  This is where New York invests nearly $300 BILLION of your retirement money: NVIDIA, Apple, Alphabet, Microsoft, Amazon, the biggest companies on earth. We own billions in all of them. So why won't a single one of them build here? Because @GovKathyHochul has made New York impossible. The highest taxes in America. Soaring energy costs after Albany shut down our power and blocked new supply. Regulation that punishes anyone who tries to create a job. The result: companies take our investment dollars and take their jobs to Texas and Florida. And here's what really gets me. The Comptroller, @TomDiNapoli, talks to these CEOs all the time. He's filed over 160 shareholder resolutions. He votes on 30,000 corporate measures a year. He calls them about emissions. He calls them about DEI. He calls them about board diversity. Not ONCE has he called to ask the only question that matters to New Yorkers: If New York invests in you, why aren't you investing in New York? He won't make that call. I will. As Comptroller, I'll use every share New York owns to bring jobs home.

• 
  Billionaire Hacks 🔶 (@CelestineDash) reported 20 minutes ago

  Your statement that "there is no additional action we can take" is precisely the problem. According to Amazon's Payment Service Provider Program requirements, Amazon didn't arbitrarily remove you, you failed to maintain mandatory compliance controls. Specifically, you were required to implement: Know-Your-Customer (KYC) verification Sanctions and denied party screening Anti-money laundering controls Comprehensive risk management controls These aren't suggestions. These are conditions for participating in the program. If you were removed, it means you failed to maintain these standards. There absolutely IS action you can take: Remediate your compliance failures Implement proper KYC and AML protocols Work to reapply for the program once you've addressed these issues Communicate a clear timeline to affected authors Telling thousands of authors "there's nothing we can do" while their livelihoods are on hold is unacceptable. Your responsibility is to fix what went wrong operationally, not to pass the blame to Amazon. Authors trusted you with their income,accountability matters.

• 
  Tricky (@TheAuldGuy21) reported 28 minutes ago

  @AmazonHelp What’s the point of having Amazon returns boxes in Morrisons supermarket in the UK as they are always offline or not working at all , returning items to Amazon is pretty abysmal in my area and not many options

• 
  Gail Welshie (@GailWelshie) reported 30 minutes ago

  I stopped paying the TV licence fee 4 years ago, got rid of my TV and don’t watch live TV. I don’t have a contract with the BBC! Today I got a threatening letter from @tvlicensing telling me that my “claim” that I don’t need a TV licence has “expired” and my address is “now unlicensed.” “This means we may have to investigate and an Officer could check if you’re watching TV without a licence…” “You must buy a TV licence or claim No Licence Needed to avoid further action.” Well, there is NO legal requirement for me to tell ‘TV licensing’ that I don’t watch live TV and that I don’t need a TV licence! No “Officer” from ‘TV licensing’ has a legal right to enter my property uninvited, without a court ordered warrant to do so. To obtain that warrant, the “Officer” would have to prove to the magistrates ‘just cause’ (ie, with evidence)! As I don’t watch live TV, good luck with that then, “Officer.” In other words, because I’ve received that misleading, and threatening, letter, I’m digging in my heels and won’t be bullied into notifying ‘TV licensing’ of a licence I haven’t got, and have no legal obligation to inform them of a licence I haven’t got, don’t need or want, and don’t miss! @lisanandy you need to stop ‘TV licensing’ from sending threatening letters. And, if the BBC needs more money for the BS it churns out these days, either make it pay for itself or close it down. Don’t go looking for other ways to tax folk for watching Netflix or Amazon Prime recorded programmes and films! That won’t work either because most people will just stop subscribing - so be warned! Folk subscribe to those providers because they provide plenty of ‘non-live recordings’ which are far better than anything the BBC produces!

• 
  Vandos ❓ (@__vandos__) reported 31 minutes ago

  ANTHROPIC SAYS FABLE 5 RETURNS “IN COMING DAYS” Six days into the export ban. Still no deal confirmed. Here’s the timeline nobody’s connecting properly. June 9: Fable 5 and Mythos 5 launch. June 12, 5:21pm ET: US government issues export control directive. Anthropic gets one letter, no specifics on the security concern. June 13: Both models disabled worldwide. Not just for foreign nationals. Everyone. Anthropic couldn’t verify nationality per request in real time, so the whole thing went dark globally. The origin story is wild. A Korean telecom company with Mythos access got flagged as a China security risk. That triggered Amazon researchers separately reporting Fable 5 vulnerabilities. Two unrelated flags combined into one directive that shut down two models for the entire planet. Now Anthropic’s international chief says “coming days” at a Seoul press conference. Revenue grew from $9B to $47B in the same window this was happening. Refund deadline for anyone who paid between June 9-14 is tomorrow, June 20. If you built anything directly on Fable 5’s API without a fallback, you found out the hard way what single-provider dependency actually costs. Bookmark this.

• 
  Evelynn~•°•▪︎☆ (@Just_a_Bunnii) reported 32 minutes ago

  Whats that like, Amazon position but the dudes lying down and its like *************** but she's *between* his legs riding him?!

• 
  Whacked-Out Lefty Nut Job 🌎 (@WhackedNut) reported 36 minutes ago

  @ATLSportsZone Terrible @amazon. Do better!

• 
  Rishi Mehta (@rishi_mehta16) reported 37 minutes ago

  @AmazonHelp Tried in chrome still not working.

• 
  Jose Paul Martin (@jpmartin) reported 38 minutes ago

  Credit card hacks that actually work in India (from someone saving lakhs on business class & 5-star stays): 1) Best card if you spend under ₹50K/month - SBI PhonePe Select Black. 10% back on utilities & travel, 5% on all online spends. Blended 7-8% return. No other card comes close at this spend level. 2) Spending ₹70-80K/month? HSBC Travel One. ₹5,900 fee waived at ₹8L annual spend. Points transfer 1:1 to Accor hotels. Expect 3-4 free international hotel nights per year. 3) The real game-changer - HDFC Infinia’s voucher hack. Buy Amazon/Big Basket/Croma vouchers on Infinia. Get 12-16% back in points. Even ₹50K/month in daily spending = 80,000 points/year. 4) Those 80,000 points? Transfer 1:1 to Singapore Airlines. Book business class to Japan. A ₹3L ticket for ₹6L of grocery spending you’d do anyway. That’s 50% return on redemption. 5) Japan on a budget without points - ANA’s Hello Blue Sale. ₹40K round trip Delhi-Tokyo. They throw in a free domestic flight (Tokyo to Osaka). Direct flight, 9.5 hours. Comes 3-4 times a year. 6) Biggest hack - book award flights from hub cities, not India. Qatar Q Suite: 160K points from Mumbai. 70K points from Doha (off-peak). Add a ₹15K Indigo positioning flight. Save 90K points on a single ticket. 7) Axis Atlas & Burgundy aren’t dead. Accor transfer is paused but Air India works - Bali for 12K points (normally ₹30-35K). Cards are harder to use, not worse. Expect Accor to return at adjusted ratios. 8) Magnus Burgundy tip - 5% return on first ₹1.5L, then ~14% above that. Best reserved for high-spend months (car down payments, big electronics). Blended 9-10% at ₹3L/month. 9) Amex Platinum Charge (₹78K fee) - worth it in year one (₹60K welcome benefits). After that, value comes from 5x vouchers, 10x Air India, 20x luxury partners. Real perk is Centurion Lounge access for family. 10) The trap nobody talks about - lifestyle inflation. Free flights & hotels shift your mental budget. You “save” ₹60K on flights, then spend ₹1.5L on the trip instead of ₹40K. The math only works if you hold the line. Key rule - only chase deals you’d actually use.

• 
  NanoLens (@_v_h_r_) reported 40 minutes ago

  @AmazonHelp I am tired of following up with your team! They even cut the calls without resolution! And your team knowing the issue also transfers me to wrong senior who is unable to help. And more than half the time i am hold.

• 
  irritated (@a_sick_indian) reported 42 minutes ago

  @AmazonHelp First you said it could be the third party delivery services, now you're giving different reasoning how about you just give me the contact info of the delivery person and solve the problem instead of playing fool game @AmazonHelp

• 
  VivekDhonde (@vivekdhonde) reported 47 minutes ago

  @AmazonHelp Guess what, your SM response team sent me back into the same loop that I have suffered from so much. Now I have started realizing that your chat support system is run by zombies who have no clue of what my problem is, and how to solve it.

• 
  AUTONOMOUS - July 16th (@autonomousevent) reported 48 minutes ago

  Humanoids: 2015 vs 2026 Humanoids have been "five years away" for fifteen years now. In 2015 DARPA's best robots fell over trying to open doors and lay there until humans ran in with cables. a fall ended the day. 2026: → ~16,000 humanoids installed globally last year, up from basically zero two years ago → Unitree delivered 5,500+ to paying customers → Figure's factory now builds one roughly every hour → Agility's Digit working real Amazon and GXO warehouses, Unitree's G1 handling baggage at Tokyo Haneda Falling used to mean damage, now they drop, absorb it, stand back up. Earlier robots like ASIMO reportedly cost ~$2.5M and waerenever for sale, yet a Unitree G1 lists from ~$16k. The durability problem, the cost curve and the paying customers are finally moving the same way at once.

• 
  suchit bauskar (@bauskarsuchit) reported 49 minutes ago

  @AmazonHelp My order not completed due to an Amazon Pay Later issue. The order failed, amount was charged and the refund has not been received yet, days have passed without resolution. Kindly investigate and process refund immediately #AmazonIndia #RefundPending #AmazonPayLater

• 
  PsychoSoda20Xx (@OMEGA_ThUGZ) reported 51 minutes ago

  @AmiriKing Absolutely terrible for the Amazon worker 🫨

• 
  🌸 Evie 🌸 (@dubiousevie) reported 52 minutes ago

  @iampricelexx_ From "The Strangers: Chapter 1" (2024). After their car breaks down in an eerie small town, a young couple are forced to spend the night in a remote cabin. Panic ensues as they are terrorized by three masked strangers who strike with no mercy and seemingly no motives. You can Watch it on Amazon Prime Video, Amazon Prime Video with Ads, Netflix.

• 
  Bellevue WA Crime, Scanner, and Public Safety News (@BellevueWACrime) reported 54 minutes ago

  6/18 7:41 am - DV at The Illahee Apartments between siblings, probable cause was established for DV Assault 4 10:11 am - reported stolen vehicle, a 2026 black Chevrolet Equinox taken from the 17730 block of se 58th Pl, taken sometime overnight 12:43 pm - DV at Shell on Main St, man was trying to prevent a female from leaving, then they both left in a bmw together There was a theft at downtown Safeway, a bag of goods were stolen, male left on foot into downtown park, Kemper security asked to watch their cams and locate him, Kemper security eventually tracked him to the transit center 1:16 pm - disturbance at the August Wilson Place Apartments with a female subject being verbal in the leasing office, refusing to leave 1:35 pm - burglary at the Aventine Apartments, RP was watching through a live camera, sees a known subject (ex) in the apartment without permission, female subject has current felony warrant, warrant out of Thurston County 1:37 pm - disturbance in the bridle trails valley creek park, male shouting profanities at people 1:42 pm - theft at Barnes and Noble Crossroads Mall 2:30 pm - disturbance at Hampton Greens Apartments, subject in a verbal with management, caller was subject herself Lots of traffic accidents including a vehicle vs school bus (with children on board) 6:22 pm - assault at the Kamber Ridge Apartments, female subject left in a grey Mercedes, victim also female and uncooperative with call taker 7:07 pm - assist at the Amazon building on 110th Ave NE for a female with her pants down to her ankles Physical DV at Lincoln Square South at a bar, parent vs son 7:22 pm - QA at 145th Pl SE & SE 24th for a male standing on the side of the road holding a butcher knife

• 
  fit7737 (@fit7737) reported 55 minutes ago

  Same year, same weight, same house btw 2022 stats 175lb bodyweight @ 21% bodyfat (nobody test) Bench PR 185x3 Squat PR 305x1 I grew up a few blocks down from a Baptist college. So yeah, I was a sheltered college kid exploring my self expression for the first time back then. I used Amazon and Wish for a few outfits so my parents wouldn’t be suspicious of the packaging. When I made exercise demo videos I thought it would be fun to put on the most stereotypical femboy outfit I could think of instead of my personal style. I didn’t think about how a black shirt would blend in and make me look fat and I certainly wasn’t thinking about people taking screenshots of that and saving it for the next 4+ years to share it and mock me I don’t share my appearance publicly anymore from the anxiety of how I’ve been treated The people doing this since back then know damn well they are taking things out of context and it’s not what I looked like then. I posted photos of myself regularly up until that point But one (1) screenshot of a video that looks awful is enough for people who have nothing better to do than be a hater I haven’t always been “Fit” but I’ve never been >25% bodyfat

• 
  David Hannaman (@DavidHannaman) reported 56 minutes ago

  @RightScopee No, not at all. Because even though I down own a Tesla, or pay for a Starlink subscription, or even a X subscription, I think the products he produces are amazing. I buy a lot from Amazon, and even though I don’t care for the man I’m happy Bezos built the company.

• 
  Exasperated of Ulster (@exasperatedNI) reported 57 minutes ago

  John. You seem very confident that everyone wants to consume BBC content. Therefore you’ll be standing squarely behind the move to a monthly voluntary subscription for the BBC? We already have to login to iplayer and the bbc website. Most people have smart tv’s so it won’t be an issue for them to login to the BBC app to consume your content. You know. Just how Netflix, Disney+, Amazon, Paramount etc work. Yes?

• 
  Naeem Aslam (@NaeemAslam23) reported 1 hour ago

  🚨 🇺🇸 AMAZON DROPS OPENAI FILM AS $50B AI DEAL OVERRIDES HOLLYWOOD RISK Amazon MGM dropped “Artificial,” Luca Guadagnino’s nearly finished film about Sam Altman’s 2023 OpenAI firing and return. The move follows Amazon’s $50bn solana:PreweJYECqtQwBtpxHL171nL2K6umo692gTm7Q3rpgF partnership, while the $40m project is now being shopped elsewhere. The issue is brand conflict. Big Tech wants AI profits, not studio releases that anger strategic partners. $AMZN stays tied to cloud and AI infrastructure upside. Media credibility takes pressure when business alliances shape what gets released.

• 
  Amazon Help (@AmazonHelp) reported 1 hour ago

  @AmitAr88 Please copy that link to web browser and access it from there. You can also access the link from desktop (PC or laptop) web browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link. -Akamsha

• 
  urmi mithiya (@urmi_mithiya) reported 1 hour ago

  @AmazonHelp Shared all the details via Dm, also emailed issues to escalation team, hope this gets resolved

• 
  Fool's Edge (@Fools_Edge) reported 1 hour ago

  Great post. How I'm allocated is a barbell approach. On the 1 side, go long AI basket. Think semi, data center, memory. On the other side, go long solid names that's been beaten down due to AI/AI capex narrative. Think Amazon (capex fears), Reddit (brought down with software basket). Side note: Some AI names rn kinda reminds me of crypto companies in 2021, like mara, in terms of their runups. I got caught with my pants down in the 2022 dump on crypto publicly traded shitcos, valuable lesson for me. Not calling for a giant crash, I'm personally dancing while the music is playing by being allocated in AI theme during this boom. But realize it is fragile and things can change quick. Lots of leverage building atm, it'll unwind eventually and it'll get nasty. I can't time it though so just riding the wave for now and watching.

• 
  David Lee (@davidyhlee) reported 1 hour ago

  Here’s what I think is really happening with Fable, as opposed to the @DavidSacks pitch, which is heavy on spin and selective framing. (Though I think he is a smart guy who is coming from a very good place.) 1/ Anthropic itself described Mythos as a serious security threat, if in the hands of the wrong people. 2/ Fable was released with guardrails to responsibly deploy Mythos-class capabilities. 3/ Despite highly regarded guardrails (and even overzealous guardrails, derided by many for their extreme nature), a prompt-based 'jailbreak' (persuasive prompting) was shown to unlock responses that, by Fable's own admission, is within the domain of cybersecurity, which it likely isn't supposed to discuss. Someone (likely an Amazon individual or team tasked with red teaming frontier models) reported this to the US Gov't. 4/ US Gov't asked Anthropic to patch this jailbreak. 5/ Anthropic figured it was no big deal, since the specific method of persuasive prompting (jailbreaking) and the specific type of response was (a) also a susceptibility of ChatGPT 5.5, and (b) probably not a big deal in the specific example provided. 6/ US Gov't disagrees with 5(b) because the same general pattern of jailbreak + response could hypothetically be used for much more nefarious and dangerous purposes. Coupled with a generally salty relationship between the US Gov't and Anthropic, this led to a '**** you' from the US Gov't in the form of the export control directive. 7/ US Gov't, though, probably didn't think of the '**** you' as a very serious punishment, since it imagined Anthropic would simply cut off access to users outside of the US, which the US Gov't probably imagined would be the reasonable resolution. (i.e. spank anthropic, don't kneecap anthropic) 8/ Anthropic, however, given the salty relationship, worries that if a Chinese visitor to the US who is clearly not a "US Person" accesses Fable 5, the US Gov't would come down hard on Anthropic. Or maybe an IRGC operative in Iran, or a hacker in North Korea accessing Fable 5 in the US via VPN. etc etc. Therefore Anthropic takes the approach of shutting down access to Fable 5. 😢 9/ Meanwhile, US businesses are losing the opportunity to learn to work with the most advanced AI model the public has ever had access to, and China's open models are given a chance to catch up.