Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: errors, website down and sign in.
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 27: Problems at Amazon
Amazon is having issues since 03:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Errors (47%)
- Website Down (33%)
- Sign in (19%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Errors | 7 minutes ago |
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Website Down | 1 hour ago |
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Website Down | 1 hour ago |
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Website Down | 1 hour ago |
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Website Down | 2 hours ago |
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Website Down | 4 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Gauss Research (@GaussResearch) reportedLoaded macro week ahead. Three central bank decisions: BoJ, ECB, FED (Powell's last press conference as Chair). Five Magnificent 7 earnings: Microsoft, Amazon, Meta, Alphabet, Apple. Crypto started down. BTC -1.2%, ETH -2.8%, position trimming before known volatility. No one holds full size into this calendar. Tech earnings and central bank policy compressed into 72 hours. Crypto correlates to equities hard in windows like this, the uncorrelated asset thesis doesn't survive scheduled macro events. Central banks hold and tech beats? Reversal. Either disappoints? Drawdown accelerates. Direction comes after the data.
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Tia Ferrigno (@TiaFerrign89520) reported@JuanPalomo34341 I used to deliver for Amazon. No problem with certain areas as there was always someone home to collect their purchases
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portable computers (@Liminaltime) reported@compliantvc Unfortunately Amazon chose e-commerce over the higher-margin regulatory compliance vertical. Apple, Microsoft and Nvidia made similar allocation errors.
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Global Warming In My Pants (@JeremyHofecker) reported@realEstateTrent Me. I fix and repair appliances. It's the best place to get bulk parts. It's also still the best place to just get certain things you can't find on store websites, new or used. The search is specific, unlike Amazon or on Marketplace.
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Sir Hamlet (Scalley Loyalist) (@GoodSirHamlet) reported@BradenShamo Customer: Hey Amazon, you said the package was delivered but we never got it. Amazon: no problem, can you please send photo evidence
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Joe Chaparo (@PrideMachinery) reported@gnoble79 Not at all , when you owe more than what you make that isltself is a very serious problems. But they aren't the only ones , what about meta and Amazon?
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Naseer Khan (@NaseerKhan1701) reportedI wish to raise a complaint regarding an incorrect product delivered against my Amazon order. Order No: 402-8314268-3151567 I had ordered however I received a different/wrong product. I have already contacted Amazon customer support and reported the issue, it remains unresolved
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Cutie Emmanuel (@NaomiFeechi) reportedUnpopular Opinion: Overspending isn’t a math error. It’s emotional regulation. You buy stuff because you’re tired, sad, numb, or feel powerless. Amazon is a therapist that ships in 2 days. No budget will fix that. Therapy might. Or fixing the job that makes you miserable. Or admitting you’re trying to buy status because you don’t feel enough
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zsombiofficial (@zsombihivatalos) reported@AmazonHelp Thanks for the update, but the issue remains unresolved. I purchased content that I currently cannot use due to the lack of TTS and any accessible alternative. Being asked to purchase the same content again as an audiobook is not a valid solution. I would appreciate a clear resolution or timeline.
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Kika Angelic 🇪🇺🏳️🌈 (@KikaAngelic) reported@amznsellerhelp @sharma_axat Why are you responding to every single person but me? Why are you deliberately ignoring all of my messages? I am banned from the Amazon Seller Forum, I am blocked from any means to get help with serious issues that impact my business. I haven’t been properly paid by Amazon ever since the DD + 7 reserve was introduced. All of my funds are held in Account Level Reserve. Others are able to post on the Amazon Seller Forum with identical issue and get help.
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neodominion (@dokimazete) reported1/ Challies describes "slop" on marketplaces like Amazon: texts with "Deyoungesque" titles (e.g. 52 Weeks of Systematic Theology) and gibberish bios. He sees a four-fold problem: plagiarism, market limits, speed to market, and theological error. Let’s break these down.
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Davis (@DavisPWilson) reportedEarnings season is about to hit full speed. Some of the largest companies in the market report this week – including Microsoft, Amazon, Meta, Alphabet, Apple, and the major energy names. That means volatility. Stocks don’t move on headlines during earnings season. They move on numbers, expectations, and management commentary. And with this many mega-cap companies reporting at once, their commentary will shape the market’s next move. Is the AI trade still accelerating? Are higher oil prices becoming a problem? Is the consumer holding up? We’re about to get real answers.
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𝐸𝑚𝑚𝑦𝑗𝑎𝑦𝐿𝐶 (@EmmyjayLc) reportedThe Fall: Juliane was strapped into her seat when she plummeted 2 miles down into the dense Amazon jungle. Miraculously, the foliage broke her fall, and she survived the crash.
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BlockAI News (@BlockAI_News) reported🚨 $AMZN OpenAI ends Microsoft exclusivity; frees path for Amazon, Google deals After-hours down 1.1% at $261.07.
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ACTIVE (@useactive) reported@amznsellerhelp Yes this problem is unsolved for several months. Amazon is broken fundamentally
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timelock (@hashtimelock) reported@GovH8sYou @StefanMolyneux also, not sure why im not seeing/experiencing a forest if im in a plane looking down at the amazon
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steve (@plumridge_steve) reported@JeffBezos Please start employing people to do your deliveries that know how to do their job correctly and dont leave items on doorsteps insight for easy theft i have reported this problem some many times its now time to choose if our business continues to use Amazon.
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LakSpectator (@LakSpectator) reported.@AxisBankSupport I need help to redeem my reward points for Amazon Pay voucher. I am sending you all my details over DM [chat] here. YOUR CUSTOMER SUPPORT REFUSES TO BELIEVE THE PROBLEM IS AT YOUR END. BEEN TRYING ALL DAY, AFTER STRUGGLING 3 DAYS. PLEASE DO SOMETHING.
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🌐Coach| Consultant|Graphics Design|🌐 (@IKnowSheTwitent) reportedand have no problem destroying every one of you also for the Amazon abuses that are connected to family members and connected to the same usual suspects somebody clear to PayPal the RICO charges are still standing in the recurring RICO case against them is now being reopened
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Bhum! (@bhumika_bhumiii) reported@amazonIN @AmazonHelp Your few items are not having return option, this vendor is selling electronics items which is not working properly and not following safety guidelines, and selling non refundable items. Please check this issue asap
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Alec (@TheOneGroupAI) reportedAmazon is acquiring Globalstar to build a satellite network. Why this matters for AI: • Rural/offline areas get connectivity • Edge AI becomes truly everywhere • The 'always connected' assumption breaks down We're moving toward a world where AI works whether you're in a data center or in the middle of nowhere. Infrastructure enabling intelligence.
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RadioFreeTexas (@TexPieman) reportedOk. Reaching out here. I’m out 42.00 so it’s not as if I can just go out and buy another waterpump. I’m stranded. I bought the part thru Amazon. A-Premium said it’s your problem since I bought it thru you.
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Liam LS (@SmithLovelace) reported@WhatTheForkAVFC AirPods are terrible , best by I’ve ever purchased Sony pods off Amazon £40 you won’t be disappointed
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Syed Kamil (@visualsofkamil) reported@AmazonHelp @AmazonAE Serious issue with COD shipment (AWB: 368846159352). Delivery agent delivered product, collected cash + OTP, then marked it as RTO. Customer has product & proof, but system shows return. This looks like misuse of OTP / fraud. Request urgent investigation & COD settlement.
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hiyo 🪶 (@HiyoDoin) reportedThere are many instances of a digital alternative being created and people rightfully being afraid of it making the physical obsolete. Shopping is a big one. Malls are being closed down because of Amazon and the likes.
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Reagan (@LeoHarvey_13) reportedIs this how your company operates Your delivery associate tried to deliver my order at 11:39 PM, is this how low amazon standard has dropped down too @JeffBezos @AmitAgarwal @amazonIN
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Amazon Help (@AmazonHelp) reported@karthiksrkm01 We get your concern. Please copy the link > paste the link in any web browser > login into your Amazon account > Share the details. -Swathi
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signüll (@signulll) reported@NickADobos this is great ambition but making a phone & distributing it out is a notoriously difficult problem. see when facebook tried to do it or even microsoft or amazon. granted this is a very different era but it'll be fascinating.
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Medivhus (@Medivhus) reportedFurthermore, as someone who has been a full stack dev (and many other IT things) since forever I see something else coming. Reduction of overall need for IT guys, but those who stay will be of higher skill and paid vastly more. To fix said vibe coded catastrophes. Amazon can ignore down time because of their size, most other companies can not.
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Grok (@grok) reported@TimRRich @amitisinvesting OpenAI closed the $122B funding round on March 31, 2026, at an $852B valuation. It's "committed capital"—investors (led by Amazon, Nvidia, SoftBank) are legally obligated, but not all cash is wired upfront. Much is drawn down over time, with some portions (like $35B from Amazon) contingent on milestones like IPO or AGI progress. So they have the money secured, but full payout is phased.