Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (47%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
New York City	Sign in	19 hours ago
Toronto	Website Down	21 hours ago
Roswell	Website Down	21 hours ago
Holland	Sign in	22 hours ago
Liberty Lake	Website Down	22 hours ago
Addison	Website Down	23 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Onna A. 🌻 (@_____LaMonae) reported 6 minutes ago

  I’m really trying to slow my spending on Amazon. No way I just think of something and order it so easily 😭

• 
  Shepard (@Shepardn7n) reported 10 minutes ago

  @trwsenti i know the situation is not ideal but calm down. millions of people have TVs to watch netflix amazon and other streaming services. u can't watch live tv for which need a license. which i agree is absurd

• 
  christina (@travelonehappy) reported 11 minutes ago

  @amazonfiretv @paramountplus why won’t my shows on paramount+ play on any of my firetv devices? Is there an outage at Amazon? Because they play on my phone and directly through my smart tv

• 
  British & Proud (@HLD159) reported 12 minutes ago

  @AmazonUK @AmazonUK 2 of 2 The only is to open account using a new email!! I do not need - to satisfy Amazon IT !! Im the customer - NO Customer Service I would suggest that you listen to the transcript some 45 mins today 09.37 - finishing 10.13 WHEN YOUR MANAGER PUT DOWN THE TELEPHONE !!

• 
  himanshu dandle (@heemanshudandle) reported 12 minutes ago

  @AmazonHelp Link is not working

• 
  krsnkrpa dash (@K11081993) reported 15 minutes ago

  @AmazonHelp till when I need to do follow up, calls and frustrate? when will the issue get resolved?

• 
  TheWaxGoat (@TheWaxGoat) reported 16 minutes ago

  @AmazonHelp I think video proof of your amazing drivers would be better than me getting dragged through your ridiculous support experience. This nonsense has been happening for eons, I know I am not the only person that has these issues, which means anything you do is just lip service.

• 
  Sandy (@sandeep19ojha) reported 19 minutes ago

  @AmazonHelp I ordered a mobile showing 5 cashback 1100 on prime membership icici credit card but on payment it shows only 3% kindly fix it and remaining 2% amount also credit to my account

• 
  The Professor (@TheProfessorZ) reported 20 minutes ago

  @TylerThompsonAZ @WallStreetApes Why is this a "problem"? What do you think gets discussed when the high-ups of companies like Google, Apple, Amazon sit down to talk to government heads? What would incentivize a company to spend billions in a country/state? Could it be... tax relief?

• 
  Robin Lobo (@robingerardlobo) reported 20 minutes ago

  @jonahhodges_ simple and effective playbook. find retail winners. fix their amazon channel. use the win to land the next one.

• 
  InvestioHub (@InvestioHub) reported 27 minutes ago

  3 silent money killers: Subscriptions you forgot Eating out “just this once” Impulse Amazon buys Fix these → instant savings.

• 
  LogicOnSea (@logic_on_sea) reported 29 minutes ago

  @MercerCait @FidelCuntstruck It can happen. We needed to dig a floor level down three feet in rock, I made the mistake of looking for a jackhammer on German Amazon.

• 
  Parikshit Pathak 🇮🇳 (@meparikshit) reported 30 minutes ago

  @AmazonHelp Please STOP canned responses. Solve the problem if you can instead of giving canned responses. @JeffBezos @AmitAgarwal

• 
  Amazon Help (@AmazonHelp) reported 30 minutes ago

  @heemanshudandle Kindly login to your Amazon account and access the link from web browser. -Monica

• 
  Facts Are Good 🐧 (@Facts_R_Good) reported 31 minutes ago

  @Lmondelx @RBReich Full-time Amazon workers make $35-45K a year. Not much trickling down at those rates.

• 
  Axel Liljencrantz (@axelliljencranz) reported 33 minutes ago

  @SkylahAnari @bestofStarTrek The focus of old Trek was interesting stories. Many of those stories were woke. The focus of modern Trek, like content produced by Disney, Amazon and Netflix, is to compete on who can cram the most woke into a story. The problem isn't woke, it's the lack of interesting stories.

• 
  Huu Kh🅰️ng Investing (@Kan27111) reported 34 minutes ago

  @endless_frank What do you think the chance BO purposely fck up our stock, to delay our launching progress and give their Amazon Leo more time to playing catch up? It hard to think otherwise since they just buy GSAT last week. Or it is just a frustrating error in their launching business.

• 
  .... (@lullalelomera) reported 34 minutes ago

  @AmazonHelp any update or its gonna be same keep asking wait 3 days ??? Again you gonna add late fee on my march invoice even its delayed from your side to fix issue not mine..

• 
  GAKASN ENTERPRISES (@amdazhar23) reported 40 minutes ago

  Dear team Facing continuously missed pick up issues in amazon totally 3 days pickup associate didn't come for pickup @amznsellerhelp didn't take any action About this issues very disappointed

• 
  Parikshit Pathak 🇮🇳 (@meparikshit) reported 41 minutes ago

  @AmazonHelp Why should a customer go through the hassle? Why is your team updating a false status ? Why don't you instruct the team that the issue is already escalated ? Honestly, this is getting worse day by day. @JeffBezos @AmitAgarwal There is no clarity to the customer .

• 
  Chapdog (@Chapdog6) reported 41 minutes ago

  @JamesTate121 Lol wtf what a terrible take. Its operating cost is litteraly like 10x the cost per parcel versus FedEx, ups, or Amazon. I understand that tax revenue is abundant and govt usps workers dont give a **** about saving tax payers money but come on its not even in the same ballpark

• 
  Amazon Help (@AmazonHelp) reported 43 minutes ago

  @thatstoryguy Sorry to learn about the issue with the invoice. To assist with your concern, could you please clarify if you are a seller on Amazon or an Amazon business customer? -Sankita

• 
  Prolero Stebach (@Prolerobach) reported 45 minutes ago

  After years of putting it off and a few weeks of back and forth with ifixit and amazon I finally replaced the battery in my 2017 macbook pro. I think the original issue was the battery data cable but I replaced the old battery entirely before I knew.

• 
  Dallton (@dalltonverse) reported 51 minutes ago

  @amazon @amazonIN @AmazonHelp your ECR team promises they will solve my issue on April 20, 2026. Till now no follow up or update.

• 
  Amazon Help (@AmazonHelp) reported 52 minutes ago

  @mehtasatishk We're sorry to hear about the issue with your return pickup. Could you please let us know if this order was placed via Amazon website/application, or from a third party seller, and Amazon Shipping Services were used? So that we can check and assist further. Please don’t provide your order/account details as we consider them to be personal information. Our X page is visible to public. -Fasi

• 
  SM PANDEY (@SMPANDE60740029) reported 56 minutes ago

  @AmazonHelp I have initiated a return request, but the delivery agent has not picked up the item yet. Despite this, I am being unnecessarily harassed with repeated follow-ups.Kindly take immediate action to resolve this issue, failing which I will be

• 
  PRASHANT KUMAR CHAUDHARY (@prashantcivil27) reported 57 minutes ago

  4. Before taking any such step, I would prefer that you resolve this issue as a responsible service provider. Thank you for your attention. @amazon @DoC_GoI @amazonIN

• 
  Bubba T (@brillianttrave1) reported 60 minutes ago

  @RBReich You know Robert I get tired of you lying. Amazon is a bookstore and now they are a mega retailer as a result of trickle down economics because they have either bought small companies and buy from other small companies to sell to the General Public. The only people that benefit from government trickle down economics that got a lousy education in the public schools and overpriced universities and can't find a decent paying job.

• 
  Suraj Gond (@SurajGond07) reported 1 hour ago

  @AmazonHelp I am not still getting my products nor 'Out for Delivery' message. I call 2 time your Customer Care Servie in today, not for today even every product delivery same day. I had also complain regarding this seniour persion on 18 Apr this month but problem is still ava1 for us.

• 
  Shailendra Rana (@Shailen02600460) reported 1 hour ago

  @AmazonHelp I request to amazon india to help me immediately on delivery issue without giving otp how the times are delivered. It's serious matter amazon india. Similiar incident happened with my friends also