Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (39%)
• Website Down (35%)
• Sign in (26%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Elizabeth	Website Down	3 hours ago
Toronto	Website Down	7 hours ago
Easton	Errors	9 hours ago
Birmingham	Sign in	11 hours ago
Paris	Website Down	17 hours ago
Kansas City	Website Down	20 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chief_Arximidis (@Angelo_Polit) reported 6 minutes ago

  @sad_papa Do you trust Amazon of all companies not to meddle with IOI's vision for the story? That is the problem

• 
  Spiralhêtre (@Spiralhetre) reported 6 minutes ago

  @N0RINCO @GcRevenge @Punished_Borys The Bolsheviks crushed actual workers' councils to enforce top-down state quotas, killing any chance of a shared plan. And yeah, massive internal planning is absolutely standard for capitalism. Modern megacorporations like Amazon basically run on command economies.

• 
  J. Saint (@theexiste) reported 8 minutes ago

  @stakReal @AKTraderFarce @JPATrades So they are beating Amazon will go up or down?

• 
  Augusto (@AugustMoudy) reported 9 minutes ago

  @darkprometheus1 @shm00ple @Wario64 Sounds like u have a problem with amazon and lost the whole plot of the convo pls stay on topic ur biased is showing calm down its not that serious

• 
  owen cyclops (@owenbroadcast) reported 10 minutes ago

  @spine1692 thanks. where did you see that ad? im working on taking down the fake ones, theres a bunch on amazon. luckily for me (unfortunately for… others deceived) im the only one able to make actual high quality prints of it.

• 
  mars (@mars_labs) reported 10 minutes ago

  I noticed that $AMZN is down nearly 10% this week while the headlines are all about mega cap AI spending sprees. That headline about Meta, Microsoft, Amazon and Alphabet preparing to "spend a shocking amount of money to dominate the AI era" caught my eye (per Yahoo Finance). What's interesting is the divergence here. AMZN is trading at a 30.6 P/E while MSFT sits at 25.4 and GOOG at 27.3 (per Yahoo Finance). Yet Amazon's revenue growth at 17% is lagging both peers who are posting 18.3% and 21.8% respectively. Meanwhile MRVL, which makes custom chips for AWS, just popped 50% this week after Nvidia's CEO called them "the next trillion-dollar company." But here's what I'm watching: Amazon's earnings growth hit 75% last quarter with a massive beat (per Yahoo Finance), yet the stock can't hold $250. The options flow is telling too with call IV at 83% vs put IV at 64%. Either the market is pricing in some serious volatility or there's something I'm missing about their AI capex efficiency compared to peers 🤔

• 
  Lord Business (Gen X Alpha Male) (@hydromerchant) reported 11 minutes ago

  @WeTheBrandon Amazon studios realized they wouldn't be able to destroy Stargate so they shut it down.

• 
  Vazillia (@AziliaTheGreat) reported 12 minutes ago

  Absolutely terrible news. Knowing Amazon, they'll probably butcher it 🤷

• 
  jane❔ (@DOIT4DEM0N) reported 12 minutes ago

  i hate slow ******, why df do you got “i work at amazon” in your ig bio?

• 
  Today’s Tom Sawyer (@TommyFaceOnFire) reported 12 minutes ago

  I haven’t told this story here before because I didn’t want to deal with some of the reactions it might get but it’s relevant to the subject from a training perspective so here goes. If you don’t like it you have my standing permission to eat a bag of **** tips. Last fall I was seated under my carport finishing a cigar and watching some YouTube videos. Seeing some motion at the end of my driveway I looked up and found a dog staring at me. Something in its posture immediately set off alarm bells. It was just standing dead still, focused on me, not even the slightest tail wag. I started talking to it in a higher pitched voice, trying to sound friendly but it didn’t react. As I was processing this a second dog came into view and I immediately realized that both belonged to my neighbor behind me and that this was a bad thing. Both dogs were very aggressive, especially the second one. Any time I mowed my back yard that particular dog would try to attack me through the fence. The neighbor had also told me that one of them had attempted to bite a previous occupant of my house. I stood up and tried to keep myself small, intending to get into my house. For some reason in doing so I picked up a small Amazon package that had been delivered half an hour earlier. I began moving toward my front door and the second dog immediately took an aggressive posture. Teeth bared, head down, hackles up, all the pre-attack cues. I tried to keep my car between me and the dog hoping it’d buy me some time but she immediately followed me around and I ended up pinned against my storm door. I was carrying my Ruger RXM at the time and decided things were serious enough to pull it. I did so and began shouting at the dogs. The more aggressive one lunged once from about 10 feet away when I turned slightly in an attempt to get my storm door open but stopped short. I was out of options at that point and made my mind up that a second lunge would be the last. The dog immediately made toward me again and I fired twice. Both dogs ran off, the one I fired at howling. I did call the police and the two deputies that came out took pictures, picked up the shell casings, and went to talk to the neighbor. I never heard anything else about it and he made a point of avoiding me. Here’s the training part: I still had that Amazon package in my hand when I fired. It was in a plastic bag and I specifically remember shifting it in my hand so that I could get a two-handed grip on the gun when I drew. Why ******** would I make the conscious effort to do that instead of just dropping it? Why ******** did I pick it up in the first place? If it had been anything bigger it might have affected my aim or even my ability to clear my cover garment. Since then I’ve added the scenario to my dry fire routine and practice dropping a held object before/while drawing. Lessons: A) Have some situational awareness. B) Train until your muscle memory has muscle memory. And for those that have a problem with me shooting a dog? If it had just been one I’d have been much more apt to try to scare or fight it off. I’ve done it before. But two dogs? That’s a pack. There was zero chance that I wouldn’t have been mauled if I hadn’t used my gun. I’ve gone over it hundreds of times in my head but, as terrible as I still feel about it, I can’t find any way around it. Still have an issue? Your bag of **** tips is served.

• 
  phillybill5319 (@phillybill53191) reported 13 minutes ago

  The delivery section isn't set up properly or this wouldn't continue to be the frustrating disgusting aggravation it's become.There should be xa Special Delivery Instructions as a choice with the others. I've had nothing but problems and have to cuttieswith Amazon

• 
  Caspearious (@Caspearious) reported 15 minutes ago

  @eodyn7 @Schweinzig @disparutoo Just one problem... Amazon is so pervasive in our every day, that killing an IP only costs them pennies on the dollar considering how much Amazon makes in total with their various services. How many people are going to give up their Prime they use mainly for ordering and shipping quickly (but get Prime Video as a free extra)? How many people are going to stop using Amazon in general for all their orders even if they have given up Prime?

• 
  Aumone Maison (@AumoneMaison) reported 18 minutes ago

  @AmazonHelp For the last few weeks I have nothing but trouble with your website. It does not come up normally. I have to try 5 or six times for it to come up so it is readable. I wanted to order that new hose but could not open the site. I bought it on EBAY instead.

• 
  Andros (@0xAndros) reported 20 minutes ago

  These are the only 8 moats remaining for companies, according to @gokulr: 1. Data Moat Proprietary data nobody else has access to. Spotify has a decade of listening behavior across hundreds of millions of users. You can't recreate Discover Weekly without it. 2. Workflow Moat How deeply embedded you are in a company's operations. Weak by itself : but depth matters. NetSuite (runs your entire business) = 1. Zendesk (lightweight ticketing) = 0.5. 3. Regulatory Moat Licenses, capital requirements, multi-year procurement contracts. Coinbase has money transmission licenses state by state + FinCEN registration. Makes it nearly impossible for enterprises to custody crypto elsewhere. 4. Distribution Moat Proprietary, exclusive distribution channels. Intuit trained a network of CPAs to only use QuickBooks. Your accountant won't use the competitor: that's a distribution moat. 5. Ecosystem Moat Third parties built on top of you. You can vibe-code an e-commerce platform : but can you recreate the 100K+ developers who built Shopify apps? Every merchant uses 5-6 third-party apps. That ecosystem IS the moat. 6. Network Moat Classic marketplace density. AI can replicate DoorDash's software : it can't replicate courier density, restaurant liquidity, or reputation history. 7. Physical Infrastructure Moat Atoms > bits. Wherever you have physical infrastructure, displacement is structurally harder. Humanoid robots might close this gap, but not yet. 8. Scale Moat When your scale makes costs so low they're unreplicable. Amazon, TSMC. Important caveat: pure software companies can no longer claim scale moat: AI makes software production equally cheap for everyone. This moat belongs to hyperscalers and physical-world companies now. The scoring framework: - 4+ moats → pretty damn secure - 2-3 → weak position, needs work - 1 or less → real trouble - 0 → you're screwed Real example: < Atlassian scores ~3 (data + workflow + ecosystem). < Monday scores ~1 (workflow only). Both down 75% : but Atlassian is likely oversold while Monday may be correctly priced. Interestingly enough, Gokul explicitly excludes brand as a moat. Switching costs are approaching zero, data portability is getting easy, and pixel-perfect clones are trivial. Brand matters for consumers. For B2B? Increasingly irrelevant. How are you ranking on this score?

• 
  Gaurav Thakur (@GauravAmazonAds) reported 21 minutes ago

  @amznsellerhelp Looking for assistance with my UK Seller account. My account remains deactivated with a generic "Verification Failed" message, but Seller Central shows all of my business and identity information on file, including company registration details, passport information, business address, residential address, and proof of address. No specific error is shown, no missing documents are identified, and there are no pending document requests visible in my account. Support repeatedly advises me to update or resubmit information, but there is no option available to edit, update, or upload any new documents. The system only redirects me back to the same Verification Failed page. I am happy to provide any additional information required, but I need Amazon to clarify what exactly is preventing verification and reactivation. At the moment, I am unable to take any corrective action because no issue has been identified. Can someone please review this and advise on the next steps?

• 
  orbitant (@orbitant) reported 21 minutes ago

  Tokenized stocks just hit $465 million in monthly trading volume. That number is not an accident. Crypto exchanges are racing to list tokenized versions of equities and ETFs, and the mechanism is simple enough: a token represents a claim on a real-world share, held by a custodian, tradeable 24/7 without a brokerage account. Kraken is already live with these products. Here is the part that deserves more attention than the headline volume. One Amazon tokenized stock was reportedly priced 300% off its actual market value on a crypto exchange. That is not a rounding error. That is a structural problem. When the pricing mechanism between the token and the underlying asset breaks down, retail holders absorb the gap. Liquidity mismatches, custody opacity, and fragmented oracle feeds are the usual culprits. None of them are solved just because the product launched. The SEC is now actively developing a framework to allow tokenized stock trading in the US. That signals legitimacy is coming, but also that the current products operating outside that perimeter carry real regulatory tail risk. Wall Street is paying close attention, and not in the supportive sense. The concern is not that tokenization fails. The concern is that it works, and does it outside the existing fee structures, settlement rails, and compliance infrastructure that generate revenue for incumbents. $465 million in monthly volume is meaningful for a product category most people still cannot explain at dinner. Wait until the regulatory rails are formalized.

• 
  John Stoker (@johnstoker80) reported 23 minutes ago

  @AmazonHelp What is the purpose of A-Z customer satisfaction if it doesn’t work. I received broken furniture from a seller on Amazon and after a MONTH of trying to get a return label and a refund, all I got was lies from “supervisors” and no help. It’s really sad.

• 
  Peter Braunston (@PeterforFL18) reported 25 minutes ago

  @amazon the worst customer service ever. You used to be great. Now you’re horrible. Fix it.

• 
  Richard Browne (@rpwbrowne) reported 25 minutes ago

  @CultureCrave @Polygon This makes no sense given Amazon have basically shut down all their publishing and development. Now IOI will work with MGM/Amazon on future games, and did at the end of this one, but nothing there says Amazon will publish them.

• 
  Aditya Saigaonkar (@adisaigaonkar) reported 28 minutes ago

  @NGKabra @AmazonHelp @amazonIN Will not be delivered. You should report the seller and obviously name/shame and down rate.

• 
  Da Bears (@Northsiders1985) reported 29 minutes ago

  @thesamberman Russel Wilson did ads for Amazon. Did the internet shut down to decide if he deserved it? The attention. Is hilarious

• 
  Dmandork🇺🇲 (@Dmandork) reported 32 minutes ago

  @JezziiB So should we shut down Amazon shut down Target shut down every single Corporation because you think they're making too much money? Do you not want things available for you to buy?

• 
  hari advaita (@harikrishna92) reported 33 minutes ago

  Issue raised on 2nd June. Multiple escalations, countless emails, and still no resolution. If this is the response from the escalation and management teams, it’s hard to imagine what customers can expect at the delivery level. No Customer centricity @amazonIN @amazon

• 
  Evan Swanson (@Evan_Swanson_) reported 34 minutes ago

  I've had this conversation with brand after brand: the ads are running, the budget is spending, but the return isn't there. What's actually going on? In most cases, the ads aren't the problem. The ads are just revealing a problem that exists somewhere else. Amazon ads are a traffic delivery mechanism. They put your product in front of a buyer who is looking for something. If the buyer doesn't click, that's a CTR problem - and CTR problems are almost always image, quality/reviews, and pricing problems, not bid problems. If the buyer clicks but doesn't buy, that's a conversion problem - and conversion problems are almost always listing problems, not targeting problems. The diagnostic order matters! If you start by optimizing bids and campaign structure on an account where the real problem is that the main image doesn't stop the scroll, you'll spend weeks on the wrong thing. The account metrics will look slightly better while the fundamental constraint remains unchanged. Here's the diagnostic flow I use: First, is the listing indexed for the right search terms? An un-indexed listing won't appear for the right searches. Check indexing before anything else. Second, what's the click-through rate relative to the category average? If CTR is below 0.5%, you probably have an image or pricing issue. Fix that before touching bids. Third, what's the conversion rate relative to the category average? If CTR is fine but conversion is weak, you have a listing content issue - images, A+, bullets, or price position relative to competitors. Fourth, assuming both CTR and conversion are solid - now look at your keyword targeting. Are you showing up for irrelevant searches? Are you missing the high-converting terms where your competitors are strong? Fifth, only at this point does the bid and campaign structure analysis make sense. Ads that aren't working are usually pointing at a problem somewhere else. Follow the diagnostic.

• 
  Pdxgtr (@Pdxgtr_35) reported 37 minutes ago

  @ChrisCamillo Amazon is hands down the one company slated to benefit most from AI without question. Once robots start really taking over they will trim billions a year off their labor costs. They have how many humans that move packages? Remove them and $1k a share

• 
  MontuZ (@montu_z) reported 39 minutes ago

  @toly @MarcellxMarcell @mert As soft and scammy as Marcell is. He is right. You could have just embraced being the king of Memes. Instead you want to be a real company like amazon and google. Just focus on memes you dumb ****. Also, if any of you two want to box or grapple. Im down

• 
  Andrew (@iGotUrSquirrel) reported 42 minutes ago

  @MoInvestingHQ Going down because Google saying they expect capex to be way more than expected and raising 85 billion likely means Amazon is going to be spending wildly too

• 
  Nitehawk (@nite97m) reported 43 minutes ago

  @AmazonHelp This whole thing would not *really* be anything more than a minor annoyance were it not for the incredibly stupid 'wait two days' policy that the chatbot is stuck on. Package was delivered to neighbor, but it's not on them or me to fix it.

• 
  Vivek Chaudhary (@SamuraiTronVC) reported 55 minutes ago

  Hey @amazon @amazonIN @AmazonHelp I need help regarding a major issue and also report multiple instances of delivery people borderline scamming customers including me, please DM so I can provide details/context.

• 
  Jonah 📦 (@jonahhodges_) reported 57 minutes ago

  Our first real brand partnership: $50K/month on Amazon when we started in 2022. The brand thought $100K/month was the ceiling. Their listings were decent. They had unauthorized resellers eroding the buy box. No Amazon agency had been able to crack it for them. What we did in the first 12 months: — Cleaned the buy box (Transparency Program + reseller pricing pressure) — Rebuilt the top 5 listings (new A+ content, video, search-term harvest) — Migrated their PPC structure: from broad-match chaos to single-keyword campaigns with clean attribution — Added Subscribe & Save on the hero SKU — Started monthly AMC audience targeting (cart abandoners, frequent buyers) Today they do $250K/month. 5x in 36 months. Not a hack. Not a viral product. Just operational discipline on a brand that already had demand. The demand was there in 2022 — it just wasn't being captured. The lesson: most brands plateau because of execution, not demand. Fix the execution and the ceiling moves.