Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: errors, website down and sign in.
Full Outage Map
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 15: Problems at Amazon
Amazon is having issues since 10:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Errors (48%)
- Website Down (33%)
- Sign in (19%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Surrey
|
Errors | 3 hours ago |
 Houston
|
Errors | 5 hours ago |
|
Montgomery
|
Website Down | 6 hours ago |
|
Edison
|
Website Down | 19 hours ago |
 Shrewsbury
|
Website Down | 20 hours ago |
|
Houston
|
Website Down | 23 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Pete 🌳 (@pete_ar_fryn) reported@moving_charlie You just said they took their customers money. Not just that though, they take their employees money. Their suppliers money. Look at the Amazon business model. Terrible worker conditions, market monopolisation, driving inflation, obscene wealth hoarding.
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Sensurround (センサラウンド) (@ShamashAran) reported@ThePOWMIAMan @Walmart @amazon My bigger problem is when Amazon says they'll deliver something the same day and then they don't. That happens way too much lately
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John Smith (@smith_john96806) reported@17TBIYTC23 Get a mtfhr and comt gene test from Amazon like 180 bucks. If slow comt take glycine taurine and l theanine it takes the edge off massively. This world is isn’t good for people with the genetic slow comt ie “gods radars”
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Sandeep Roy (@sandeepiroy) reportedChat Help options are limited & broken. All possible scenarios are Not listed. You could borrow options from Amazon order Help.
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Silence 🇺🇸 (@Fuzz2149) reported@AmazonHelp Reread what I posted. This is now the norm, not a singular issue. I now cancel delivery for any delays. That equated to about one in three packages.
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Zack Riley 🇦🇺 (@ColdHeart_Prj) reported@SteffenJack84 @Chronodendron Yes, but there's nothing amazon will do. I guess that's the statement that if it exists they'll let you sell it. I personally don't have an issue with some products with generated content, but that's literally ***************.
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Dave Robbins (@DaveRob48526990) reported@JohnnyBeeDawg @gray_sphere @SamaHoole Millions of tons of fish are pulled from the oceans every year to be turned into food for livestock. More fish are caught to be turned into fertiliser, which is used to grow crops to feed livestock. Vast swathes of the Amazon rainforest have been cut down to grow crops to feed livestock. Many other forested areas all across the world have suffered a similar fate. If you think that is 100% sustainable, you are deluded, and that is just the start of it. The situation is much worse than that.
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Crazy Theories (@luke_dervan) reported@TRobinsonNewEra @Keir_Starmer Can I suggest something after this march can everyone just down tools and crash the system think it might do more they’ll listen if no one is out buying Starbucks and ordering off Amazon and going about their days business as usual
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jess (@Moddedoutlaw) reported@jelly_momm I was told my Amazon package was delivered. I saw the pic and knew exactly where it was. It was tossed up against the fence down the road and anyone driving by could have saw it and picked it up. Thankfully I was on my way home and got it in time. I was pissed but relieved
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Garrett Gutierrez✝️ (@GGarrett2000) reported@holisticnut33 The Amazon River flows from uphill to downhill, like all rivers. On a globe earth, where gravity exists, saying "water finds its level" would be like saying that water naturally arranges itself so it is as close to the center of gravity as it can be. This is why water flows downhill, because it is going from a place farther away from the center of gravity (uphill) to a place closer to the center of gravity (downhill). You are probably imagining in your mind a specific point on the Amazon River where in one direction the Earth curves down and in the other direction the Earth also curves down, so you are thinking that this point is like the top of a hill and that the Amazon River should then flow in two directions, downhill in each direction away from the top of the hill. But this is a fundamental misunderstanding of how gravity works. The fact is, one side of the "hill" is further away from the earth's center of gravity (and thus at a higher elevation) than the other, and so the river flows from one side to the other. It may look like a hill because it is curved, but in terms of gravity it is a slope. I made the image below to make this clear to you. Imagine the blue line is a curve such that every single point on the line is equidistant from the Earth's center of gravity. In other words it is a line of level. Also imagine that the black line is Earth's surface. Now even though, point A, from our perspective, appears to be higher than point B, you can see how point A is below the line, close to Earth's center of gravity, while point B is above the line, further away from Earth's center of gravity? This means that water would flow from point B (at a higher elevation) to point A (at a lower elevation). It seems counter intuitive but you do not understand gravity if you do not understand why this is. Walking from A to B would feel like going uphill, not downhill, but "up" is not towards the top of the image, but away from Earth's center of gravity.
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Matthew Salisbury (@Steakundeggs91) reported@ShamashAran @Walmart @amazon I will say, I've luckily only had an issue with Amazon twice and that was during the holidays. Got in contact with someone from their customer service department(if you wanna call it that) and they ended up giving me a digital gift card for my troubles.
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Chris (@InCircles20) reportedIf FOX really cared that much about putting on a better broadcast (again, I believe the actual people working the broadcast do, it’s the executives that are the problem), then they would. The CW does it every Saturday. Amazon did a great job in their races last year, too
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Bethany (@Bethany_1981) reportedWhy the hell is my home security app asking me to put in my home address to connect to AI? Excuse me @blinkforhome ! Get this 💩 off my app or I swear I will rip them all down and never do anymore business with Amazon at all. THIS IS MY HOME!!
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Amazon (@amazon) reportedIf a model is 50% reliable, it's 0% useful. Michael Giannangeli, Head of Agentic AI at Amazon Nova, breaks down one of the hardest problems in agentic AI: reliability. Models need to match or beat human performance, or they won't get adopted. To close the gap, teams are building an ecosystem of reinforcement learning "gyms" where AI agents can hone their skills. Think of it like a virtual training ground where agents practice tasks through trial and error, building reliability one rep at a time. 💪
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𝗖𝗹𝗲𝗮𝗿𝟯𝘀𝘁𝗦𝗽𝘆 (@clear3st) reported@AmazonHelp The main problem is that it was supposed to be released today while everyone else is getting their copies you want me to wait an extra month even though I preordered it🙄 I would have been better ordering it from somewhere else if I knew you were going to do this.
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ToadcalledRory (@JJ23021049) reported@amazon please make your invites for Pokemon products for prime members only. You are getting so botted by people selling 100s of thousands of email addresses. This would fix the problem immediately! Do it for the collectors!
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Hamilton (@howtoswingtrade) reported@Crumb_hunter Yeah but the products down here are all geared towards Brazilian market. Would take a month to get it down here from the USA. Found it as an audiobook through Apple instead of Amazon and bought it though
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dennis boylon (@DennisBoylon) reported@Matt_Bracken48 @WallStreetApes Most of the Amazon security cameras are junk. Flock only sells subscription services at $2500 a year plus initial install. They seem to discourage the public from buying these for themselves. InVid makes some stuff you can buy. I say that as a business with security problems.
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Tarun Gumar (@TarunGumar) reportedSo why is it down 30%? Margin compression. Net income fell 16% YoY to $417M as MELI deliberately ramped sales, marketing, and credit provisioning. Bears call this a structural problem. Bulls call it Amazon in 2013. $MELI is structurally now has much better metrics when looking back and comapring with 5Y or 10Y averages
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ToadcalledRory (@JJ23021049) reported@awscloud @OpenAI @amazon please make your invites for Pokemon products for prime members only. You are getting so botted by people selling 100s of thousands of email addresses. This would fix the problem immediately! Do it for the collectors!
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Subashchandr.b (@Subasharrus) reported@AmazonHelp Can you can me now ? 9611707609 or 9036378803, I can’t keep this issue running for long
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Seema Punju (@SeemaMuthyam) reported@AmazonHelp @jagograhakjago please look into this People are lossing money They are cancelling orders saying shipping or backed issue And looting the amount which paid for market fee during the order
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CashKaro.com (@Cashkarocom) reported@mahantahrudanan Please note that the tracking information is shared with us directly by Amazon. After conducting detailed checks, we found that the tracking system is working correctly from our end without any technical issues.(2/3)
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Chosen One 1111 (@1111_ChosenOne) reportedand Amazon promoted them because Amazon wants Islam to take over every country, in my opinion. Amazon wanted the disruptions they bring and Amazon wants the countries to be broken down and remade "in their image". I felt it inside the warehouse, and I could see it. What they are not going to be able to get away with doing in the United States of America - they are doing successfully in the United Kingdom. The United Kingdom was practice - an experimental test site - just as I believe my state and my country was to be.
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ByteCrafter (@bytecrafter_1) reported@StockSavvyShay amazon basically conceded model layer to openai while doubling down on where they actually compete. bedrock is already where every nervous enterprise lands when they want claude or llama without sending data to openai. the $50B buys procurement insurance and the mississippi build keeps the gpu margin in-house.
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Muramasa 🇨🇭 (@Muramasatrades) reportedGoogle and Amazon borrowing globally to fund AI infrastructure. 30Y yield at 5%. They're paying real money to borrow. That's how convinced they are the AI buildout can't slow down. When the largest companies on earth borrow at 5% to build, the picks and shovels don't go out of business 👀 $IREN , $DRAM , $GEV . Still here.
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Craig Zimmerman (@craigzimmerman6) reported@CollinRugg Delivery drones are going to be another issue. Walmart and Amazon are just getting started with their drone delivery service.
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Pavan Miryala (@pavan_miryala) reported@amazonIN, @AmazonHelp, Dear Amazon, You are updating status as Delivered even though items are not delivered. this is happening exclusively for all replacement orders. Initially I thought it could be issue with some delivery boy but its not. This happened with me 3 times so far.
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Silence 🇺🇸 (@Fuzz2149) reported@amazon welcome to being a Day 2 company. Once reliable and on time, delays and sometimes delivery failure is commonplace, and that is with a distribution hub down the road. I'd rather deal with the post office now. You had a good run.
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Jim (@frederi21962339) reported@jezw73 @Beeboy0138 Cant fix website on most important sales day of year...no chance. We are not exactly Amazon.