Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (48%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Simpsonville	Website Down	3 hours ago
Dallas	Website Down	18 hours ago
New York City	Website Down	18 hours ago
Charlotte	Website Down	19 hours ago
Chicago	Website Down	19 hours ago
Detroit	Sign in	22 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  tay (@_tayysafarie) reported 6 minutes ago

  @adcock_brett This is a great use case for the “backspurs” at Amazon. The backspurs are chutes that come off the shipping sorter. When packages come down the chutes they accumulate in that area the robot is clearing. There’s a photoeye behind that piece of metal, and when that pe is coverered

• 
  Shrey (@Shrey18537239) reported 8 minutes ago

  @AmazonHelp I have already explained my issue to customer service associate in amazon and then come here

• 
  Kersty (@TagaRetiro) reported 10 minutes ago

  @AmazonHelp Already did, but it seems like the customer service reps don't really have any access to technical stuff to investigate the issue. The customer reps generously offered to refund shipping fee after delivery but my issue is with the website itself as it makes shopping confusing.

• 
  Upwind Security MDR (@UpwindMDR) reported 11 minutes ago

  🚨 Critical - Amazon Redshift JDBC Driver Remote Code Execution (CVE-2026-8178) The Amazon Redshift JDBC Driver contains an unsafe class loading vulnerability that may allow remote code execution when processing crafted JDBC connection URL parameters. An attacker able to influence the JDBC connection string could trigger arbitrary class loading and execute code within the application's JVM context. 👉 Affected: Amazon Redshift JDBC Driver < 2.2.2 | Fix: Upgrade to 2.2.2

• 
  Amit #असतोमासद्गमय (@techieMeIndian) reported 13 minutes ago

  @amazon TV delivered on 11 May. Can replace till 21 May but Installation date is 20th May. Is it cheap trick to not give chance to be able to replace? Contacted customer care 2 times - they said there's a glitch in the system n said they ll callback. No calls yet #waiting #amazon

• 
  Arindam (@iarindam) reported 14 minutes ago

  @AmazonHelp Not working private Messages.Please call me

• 
  黒衣カタン🏹🩶5/10生誕祭🎂 (@oK4t4No) reported 16 minutes ago

  @JohnFiorello @AmazonHelp Hi！ Thanks for the reply! I was seriously starting to think Alexa AI had begun its uprising against humanity lol I checked again now, and the issue was already fixed. That was quick! (ﾟ∀ﾟ)

• 
  Sonu Riser 🦅 (@This_is_sonu) reported 24 minutes ago

  Such a worst service by amazon and their delivery agents They handover the parcel to someone without confirming name or mobile number provided in delivery address and take 48 hours for rectifying the issue. Such a rude delivery agents. @amazonIN

• 
  N’yog The Eldritch Gentleman ✞ ☩ (@Ny0gSothep) reported 25 minutes ago

  @MischiefMach @eStream_ @johnlovell275 Looks like you’re using Zoho for your CMS. Unfortunately that is a platform I’m not familiar with. The GoDaddy name-servers you’re using should be relatively fast. So that shouldn’t be the issue. But Amazon is the host…. That might be the issue. You wouldn’t believe how many companies supplement their infrastructure with Amazon because is cheaper. As a consequence there are sometimes delays, and heaven forbid if there is a blackout you’ll very quickly find out who’s cutting corners.

• 
  Kanika (@KanikaBK) reported 25 minutes ago

  Amazon Audible Premium Plus: $14.95/month. Individual audiobooks: $15 to $40 each. Average listener buying 2 extras a month: $45 to $95/month. Someone built the 100% FREE version. It is called Listenarr. And it is the audiobook version of what Plex did to Netflix. Here is what it actually does. You set it up once on your own machine. Search any audiobook by title or author. It finds it, pulls full metadata from Audible including cover art and descriptions, downloads it automatically, and organizes your library. Your family members can request new audiobooks through a Discord bot without touching any settings. What it does out of the box: ↳ searches across multiple sources at once for every audiobook ↳ pulls rich metadata automatically from Audible and Amazon ↳ supports MP3, M4A, M4B, FLAC, AAC, OGG, and OPUS formats ↳ works on phone, tablet, and desktop through a clean web interface ↳ Discord bot so anyone in your household can request books without touching the server ↳ real-time download tracking so you can see exactly what is coming in The story behind this one got me. A developer built it because his wife flies through audiobook series and he wanted her to be able to request new ones without him involved every time. He is running it on his own production server right now. Setup takes about 20 minutes with Docker. One command and it runs. Listenarr is free. Forever. Your library, your server and your rules. I have been paying Audible for years for a library I do not even own. I feel like an idiot. ( save this )

• 
  Usman Ahmad (@AIwithUsman) reported 26 minutes ago

  Prompt 8 A-to-Z claim script writer «Draft a professional Amazon A-to-Z Guarantee claim for this situation: [describe issue]. Include the specific policy language Amazon responds to, the correct sequence of steps, and the exact phrases that increase approval rate»

• 
  Gipsita Nayak (@gipsitaz) reported 26 minutes ago

  @AmazonHelp Not working on App!!

• 
  Indistinguishable Gentleman (@jellonmynameis) reported 27 minutes ago

  @nise_yoshimi The season was originally meant to be 13 episodes but Amazon turned that down, that's why

• 
  Sandeep Rathour (@sandeeprathour) reported 28 minutes ago

  @AmazonHelp Btw, I do not expect you to be able to resolve my issue. So you do not need to respond. I want people to know what is happening so that people understand it is a frequent issue.

• 
  Usman Ahmad (@AIwithUsman) reported 28 minutes ago

  Prompt 6 Return policy trap analyzer «Break down the return and refund policy for this Amazon listing: [ASIN or product link]. Is it sold by Amazon, a third-party FBA seller, or fulfilled by merchant? What are the real return windows and hidden restocking fees?»

• 
  svbl (@svblxyz) reported 28 minutes ago

  @Bluewall @UK_Daniel_Card @Apple You can glue magnets in the right place to fix that, I did that to a fully enclosed case I got from Amazon.

• 
  lalit sukhija (@lalit1010) reported 30 minutes ago

  @AmazonHelp Dear amazon i m talking about email id of customer support services discontinued by Amazon Why this happened this is not a good buisness behaviour How could customer express his/her issue @PiyushGoyal @nsitharaman

• 
  ya (@yauriaz) reported 32 minutes ago

  amazon makes too much money to have a perpetually broken app

• 
  Chiefsmom (@ChiefsmomATS) reported 32 minutes ago

  @tagechamber @alphafox Easy enough to fix. Order some bobcat or fox urine. On amazon. It will scare them off.

• 
  rajiv sharma (@rajivattri035) reported 35 minutes ago

  Amazon India has turned normal shopping into frustration. Genuine prepaid orders are being auto-cancelled repeatedly without any proper explanation or resolution. Customer support only keeps asking to wait while the same issue continues again and again. @amazonIN @AmazonHelp

• 
  Rou 🍓 (@Rouwyei_) reported 35 minutes ago

  Amazon customer service is very terrible, people are freaks who do their best not to return the wrong product.

• 
  Whateversnext (@Whateversnext1) reported 37 minutes ago

  @Fair_and_Biased If Terri started burning down the Amazon explaining that animals prefer sunshine, then yes.

• 
  Alan El Ghoul (@AlanGhoul6995) reported 43 minutes ago

  @Bloody_Roar3 @TheEggman64 The game could sold more if they release more physical copy let’s say Amazon the game sold out I couldn’t pre-order one. What it comes about PlayStation first party studio most of the people they like to buy a physical copy. And that’s the problem they didn’t release too many.

• 
  Ace Trainer Jayy 🌿😻 | VTuber/VA | VFrens (@AceTrainerJayy) reported 44 minutes ago

  @TwitchSupport How about you fix your discovery first? That way those of us that refuse to viewbot aren't getting quashed by everyone else who is. The onboarding process is also terrible. Our federal government is ***, so if I have to wait for some BS in the mail to get some info updated, and it's on that level, I think you guys are asking too much for chump change. Lowkey the only reason Twitch hasn't failed entirely is because of Amazon throwing money into it like a lemon car.

• 
  rajiv sharma (@rajivattri035) reported 45 minutes ago

  @AmazonHelp I have already followed up through email multiple times, but I am still receiving generic responses without any actual resolution. The issue continues with every genuine order getting auto-cancelled repeatedly. @amazonIN @AndyJassy

• 
  ravi avasarala (@kagehiko) reported 47 minutes ago

  simply staggered at what codex seems to be able to do w /goal.. asked it to fix my amazon storefront.. codex: - wrote a wrapper for amazon sp api - pulled my listings, identified listings w/ bad images - used source material from local to edit / generate amazon compliant main images + ran verification tests - created a bucket on r2 using wrangler, and uploaded them to amazon...

• 
  Mrinalini Purkayastha (@purkayastham) reported 1 hour ago

  @amazonIN @amazon You've disabled any means of speaking to a human for issues with orders or returns! How does one get help when your AI powered bots are not equipped to capture basic customer nuances? For a company that claims customer obsession this is very disappointing

• 
  Erica Blair (@brigadoon1700) reported 1 hour ago

  @timboxall member of any radio doesn’t work you can return it to Amazon - with the reception problem .

• 
  Slim Chance (@ImriJonas) reported 1 hour ago

  @Ric_RTP @Writer_Luau YouTube (Google) knows exactly what you watch down to the second. So does Meta through Instagram and Facebook. So does Amazon Prime and Netflix. Walmart is just getting in on the action.

• 
  Bongs&Bongs🇿🇦🇵🇸 (@uBongane_) reported 1 hour ago

  @UnityInSA @SollyMalatsi No one has an issue with EEIP But don't lie and slander us to get it, that's what is fundamentally in contention here With Amazon LEO & China's Space Sail, you will see the state bend over backwards to accommodate them because they are respectful and you'll be upset