Amazon

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Outage Chart 01/16/2026 21:35

At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  1. Website Down (42%)

    Website Down (42%)

  2. Errors (32%)

    Errors (32%)

  3. Sign in (26%)

    Sign in (26%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesBranford Errors
United StatesLas Vegas Errors
United StatesIndianapolis Errors
United StatesNiagara Falls Sign in
United KingdomWorcester Website Down
United StatesVista Website Down
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • ByoungSFL Brandon (@ByoungSFL) reported

    The reality is that our sales have gone down by almost half on average across the board for these items that we were forced to raise prices on. Why get them on Amazon when you can get them at Five below or Walmart for half price? 5/x

  • washu Surgeon Admiral Washu (@washu) reported

    @MaxusHastings Yup "Hey sign in with Google/Amazon" How about no

  • RamkumarP_S Ramkumar (@RamkumarP_S) reported

    @AmazonHelp @AmitAgarwal I waited for three days. Still, if you couldn't understand and resolve the issue, then it's your problem. Do not make the customer a scapegoat for your seller issues. I will be filing a consumer forum complaint online right away. #PatheticUselessSupportAmazon

  • SamClarke777 SamClarkeAuthor (@SamClarke777) reported

    @rogersonsm Have you tried formatting it a paperback? That way you can compare the final number of pages to similar novels on Amazon (if you scroll down, book descriptions include the number of pages). :)

  • shreyansK1 shreyans (@shreyansK1) reported

    @GracieCao2 @amazonIN But no one has reached out to my place … seems amazon and oneplus are sleeping !! Only issue is that i could turn on my tv as my remote abruptly stopped working !

  • LightsailSpeed Amazon Lightsail Speedtest Bot ver2.0 (@LightsailSpeed) reported

    Server: Rakuten Mobile, Inc - Tokyo (id = 24333) ISP: Amazon[.]com Ping: 3.41 ms (0.12 ms jitter) Download: 2666.22 Mbps (data used: 2.5 GB ) Upload: 3235.45 Mbps (data used: 3.2 GB ) Packet Loss: 0.7% Date: 2022-04-29 18:15:45 (JST)

  • suresh04665283 suresh (@suresh04665283) reported

    @AmazonHelp @amazonIN pl resolve the issue at the earliest else this message is being sent to Mr Andy Jassy CEO of Amazon in case the matter is not resolved.

  • DorkDopey ***** Dork (@DorkDopey) reported

    @Ajarncom Went to the local photocopy place yesterday to cut down the rest of the Amazon rainforest so I could have 2 copies of everything for the visa and he didnt even know how to plug in a USB and print out from a computer.This seems to be the level of IT they can accomplish sadly

  • LightsailSpeed Amazon Lightsail Speedtest Bot ver2.0 (@LightsailSpeed) reported

    Server: BudgetVM - Tokyo (id = 38241) ISP: Amazon[.]com Ping: 3.87 ms (0.17 ms jitter) Download: 2533.51 Mbps (data used: 2.1 GB ) Upload: 3197.88 Mbps (data used: 3.1 GB ) Packet Loss: 5.8% Date: 2022-04-29 18:30:54 (JST)

  • Hars7771 Hars777 (@Hars7771) reported

    @AmazonHelp Hello Team, My issue still not resolved and ur teams not responding on mails. Please check and help me !!

  • abdullahindia4 Abdullah Shaikh (عبداللہ شیخِ) (@abdullahindia4) reported

    @AmazonHelp When I told them this problem, your team again generated a return request for today.But then the same will be like tomorrow;I am requesting you to get the return pickup of the packet which is to be returned.

  • ByoungSFL Brandon (@ByoungSFL) reported

    This is why Amazon sales are down. Prices are up. We are being squeezed for every last drop and have to raise prices. Our Toy brand revenue will be $30 million with margins below 15% this year. We lost money in February. Things aren’t getting better any times soon. @Target 👋

  • jatinarora997 jatin arora (@jatinarora997) reported

    @AmazonHelp Shiva I don't think it's your company credibility. Who provides us products related services. If I face issue that's why I'm doing this

  • RamkumarP_S Ramkumar (@RamkumarP_S) reported

    @AmazonHelp @AmitAgarwal For the 3rd time, you will be bothering the customers with your unethical business practice. Seller issues are affecting the customer & Amazon is just watching the show and putting customers into trouble. Product reviews are the proof that many got affected due to the same issue

  • HexReview Hex Review (@HexReview) reported

    Bye, bye server farms and the ad-hex industry that supports the likes of Amazon Web Services and Google Magonia?

  • scramblingminds Scramble (@scramblingminds) reported

    @redgoddynariots I have been checking those and apparently Bakugou is super popular around here in store because he flies off the shelf when they do get him. Which is fair. But I saw him on Amazon and bought him. Again. I have a problem lol

  • JV__19 Jackson "Dill Pickleson" Vose (@JV__19) reported

    @AmazonHelp I just canceled my prime subscription because Alexa sucks and your customer service is terrible

  • LightsailSpeed Amazon Lightsail Speedtest Bot ver2.0 (@LightsailSpeed) reported

    Server: Rakuten Mobile, Inc - Tokyo (id = 24333) ISP: Amazon[.]com Ping: 3.60 ms (0.13 ms jitter) Download: 2823.87 Mbps (data used: 2.4 GB ) Upload: 3406.89 Mbps (data used: 1.9 GB ) Packet Loss: 0.0% Date: 2022-04-29 18:45:45 (JST)

  • Imrandkk2 Imrandkk (@Imrandkk2) reported

    Amazon has very poor courier service, I ordered my itme, amazon promised to deliver it on 29th date but amazon cancels that itme on 28th date, I just want to know why you canceled my order. I called costumer but got no answer, please solve this issue @AmazonKSA

  • RohitJo09954619 Rohit Joshi (@RohitJo09954619) reported

    @AmazonHelp I tried to use the link you provided. The agent said to un installl the app and place the order again. Still the same issue.

  • suresh04665283 suresh (@suresh04665283) reported

    @AmazonHelp @amazonIN we have already explained. Pl resolve the issue at your level.

  • NewHope01403560 NewHope (@NewHope01403560) reported

    @amazonIN please fix amazon payment system on desktop. it's taking time for placing order if get some hits on that products for price drop. i missed so many deals. taking 5 sec to 45 sec when verifying payment system. 😒not expected from whale company this poor payment system

  • gothpunk gothpunk (@gothpunk) reported

    @AmazonHelp The issue is simple. In the past 4 weeks, I called customer succes 5 times where they always said that they forward my request to the security team and they will get back to me in 24 hours. (it is a business account) There was no answer from the team. Never. Not yet.

  • 89technical 89technical (@89technical) reported

    @OneEarth2050 On that I can agree with you. The problem however requires we wait for the demographic shift and in the mean time kill the fossil fuel industry. And Amazon just for good measure.

  • LinHelenGreen Linda Helen Green (@LinHelenGreen) reported

    @DAaronovitch @toadmeister Can't understand how Sainsbury's have doubled their profit in the past year? But Amazon are on the way down as people getting fed up with returning stuff! McDonald's seem to weather all storms!

  • pri4mahesh_g MAHENDRAN G (@pri4mahesh_g) reported

    @amazonIN @ajassy , what an experience from Amazon it’s amazing, but issue still open, below TAT by each team took and still taking time Customer service took - 25days Large appliance escalation took 15days, Social media executive - 6days (WIP) Still how many to come…

  • aivainvesting Aiva (@aivainvesting) reported

    @DJDunnoe_Trades I sold my FB on pop yesterday at 208, even had profit due to all DCA. Looking to go back in, knew Amazon will have bad earnings due to Rivian which should bring markets down again.

  • brumbymark Mark Brumby (@brumbymark) reported

    US big tech. Bad stuff coming at it from numerous directions. Subscription model facing cancellations (Netflix et al), delivery costs (Amazon), supply chain issues (Apple), labour & other costs (all of the above). #supply chain, #inflation

  • timallstrin Tim A 🇺🇦 🌱🐈🦜🐘🐬🐝🦉🌳 (@timallstrin) reported

    @traderstewie Has it happened or do you think it will retest now with Apple and Amazon bringing the indx down?

  • langtoncapital Langton Capital (@langtoncapital) reported

    US big tech. Bad stuff coming at it from numerous directions. Subscription model facing cancellations (Netflix et al), delivery costs (Amazon), supply chain issues (Apple), labour & other costs (all of the above). #supply chain, #inflation