Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (45%)
• Errors (32%)
• Sign in (24%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Guadalajara	Errors	12 hours ago
New York City	Website Down	13 hours ago
Pozza di Fassa	Website Down	17 hours ago
Bristol	Website Down	17 hours ago
Paris	Website Down	19 hours ago
Natal	Errors	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jayanth (@i_jayanthd) reported 4 minutes ago

  @amazonIN @AmazonHelp I waited and finally raised the installation ticket myself 2 days ago, yet the installation is still not completed successfully. Very disappointing experience. Requesting Amazon/Orient to look into this and resolve the installation issue urgently.

• 
  Bob Duncan (@BobDuncan9751) reported 5 minutes ago

  @teacher_mom03 I'd love to. My Amazon account screwed up right now. Trying to fix it

• 
  Anibal Gutierrez (@AnibalGuti15760) reported 8 minutes ago

  Amazon Store customer service rep after we call about an email from Amazon saying that someone hack our account to ask for them to lock our account until the problem get resolved.He took upon himself to erase our account.4 days still Amazon has not reinstated our accounts.wonder

• 
  Ahmed Machiswala (@AhmedMachiswala) reported 13 minutes ago

  @AmazonHelp and arrange a proper escalation for my undelivered order. I have been waiting without receiving the order or even a call from the delivery agent. Please have a senior team member contact me and resolve this issue urgently.@amazonIN

• 
  Miki (@brimjpsocial) reported 16 minutes ago

  I kinda just point to Druig doing essentially the same thing in the Amazon rain forest for however tf many generations. And how NOONE seems to have an issue w it.

• 
  Md Rizwan (@mdRizawanSid) reported 21 minutes ago

  @flipkartsupport @Flipkart This was a terrible experience I have faced using Flipkart :/ Never had this kind of experience with anyone. No response, no resolution #flipkart #amazon #india

• 
  Michael Reitz (@MrReitz) reported 23 minutes ago

  @AmazonHelp The first one is that I still have a button that I can click to cancel the order. If the product(s), actually shipped, then that's going to be physically impossible. Everything in the space where the cancel button is has the same layout as pre-shipment. Problem number two:

• 
  Ahmed Machiswala (@AhmedMachiswala) reported 24 minutes ago

  @AmazonHelp The escalation link you provided is not working either. I have already tried accessing it while signed in to my Amazon account, but I’m still unable to connect with anyone or get a resolution. Please stop sending me the same links

• 
  Guillotine (@mybenxtime) reported 24 minutes ago

  @comic @Strategy @rohanhirani_ I'll spell it slow for you. You think cash and earning per share is what makes a stock valuable, yet you have no claim to them. I guess you missed Amazon then. You should try to study a little to avoid being arrogant and ignorant. Its a bad combo

• 
  🙏TERRE😇🧬 (@EX_EV0LUTIONIST) reported 26 minutes ago

  @floridaflying3 @GexLit @CollinRugg Unfortunately, this is the natural condition of the human heart. The biological parent's hearts are far more damaged and dysfunctional than their baby's is. When God isn't a stabilizing force in people's lives, they tend to follow their own council, which is never good. We know the difference between right and wrong because God has written His laws directly onto our hearts, but the bible says that without God's influence, we tend to sear that heart the more we ignore our conscience, and the more society affirms/approves of such a decisions, the more likely we are to ignore the commandments laid out for us by God. Society dictates that life is easily expendable if a baby is damaged in some way or isn't the perfect specimen the parents want it to be. They treat life like it was an Amazon delivery that didn't quite fit their expectations, so they "return to sender". After all, in their minds, they can always make a new baby to replace the faulty one. They don't see babies as image bearers of their creator. The world is getting closer to behaving like man did in the time before the flood washed everyone away every single day. Time is short. We are in the last seconds of the last days of the era of man and Satan's rule. The fact that these people wanted to abort their little boy at 5 months gestation and then sued the surrogate for not bowing to their demands for her to abort shows just how wicked they truly are. The problem the baby has is fixable so that the child could grow up and have a long, happy, healthy life as long as it survives through infancy. In fact, they're so wicked that they wanted a woman to commit what many would consider a mortal sin by demanding she abort that baby. They would spread the blood on their hands to both the surrogate, who would have had to endure the procedure, plus the doctor who performed it.

• 
  TiSia, The new international internet model; (@Gla22s) reported 27 minutes ago

  @SecKennedy @FBIDirectorKash Great, but wait a minute, What about Amazon ? during the pandemic Amazon collected the most Ip addresses And basically was the only one that made money while countless other companies had to shout down, Some have not gotten back on their feet until this day. most citizens have become more isolated and have lost countless friends. Many family as my little family - fell apart during the pandemic also as a single mama, I can testify real social difficulties and weak immune system for baby’s that born during the pandemic. Not to munition a big hole in my resume. Oh, and I also have asked Amazon for a special report indicating the number of employee deaths during the pandemic - in order to understand the necessity of isolation and our long stay at home - and received no response - and yet I see the White House advertise Amazon on a daily basis, and wonder, Why ?

• 
  Nicolas Bustamante (@nicbstme) reported 29 minutes ago

  I asked Instinct to buy me a book on Amazon. The next day, it showed up at my house. The new generation of B2C AI products have no apps, no sweet UI it’s just text messages on SMS/Whastapp. The innovation with Instinct is Computer Use. The AI has access to a web browser and it sends you a secure link to connect your account with email/password, then uses log in and do the work. It’s extremely slow, but SMS makes that feel fine because it’s async. Computer use is the bridge to websites that still have no clean API, CLI or MCP for agents. Eventually every ecommerce company will expose agent APIs imo. Until then, agents will simply use their websites like we do! Sweet experience.

• 
  Durham T (@durham_trev) reported 30 minutes ago

  @PTMFC1568 @amazon Yep that’s the problem

• 
  carol muse ⚖️ (@llacigart) reported 31 minutes ago

  ~ jeez. Amazon out there trying to kill our dogs w/ drones. like we don’t have enough problems!

• 
  Jake Martin | Amazon Advertising 🛠 (@jake_rm_) reported 31 minutes ago

  The cheapest product research available to you is sitting in your reviews and return comments. Go and read them. Customers will flag friction you may never have spotted on your own. Two examples from one of our clients: 🔶 Shoppers couldn't work out whether the product was rechargeable. It said so on the listing. They weren't getting it. Once we saw the trend of comments, the brand put a sticker on the product itself reading 'Rechargeable'. Confusion gone. 🔶 Others couldn't get the product to pair with their phone. The cause: Amazon was returning used units to FBA stock, and those units were still connected to the previous customer's device. The brand's fix was a note inside the packaging - "If your bag is open, request a replacement." Fewer frustrated buyers, fewer one-star reviews. Your customers are already telling you how to make the product better. So pay attention to their feedback!

• 
  Eddy (@Eddy_Pour) reported 33 minutes ago

  @ecom_george @grunsdaily Thx! On 1: it’s not CM2. IM8 defines LTV as projected 36-month cumulative GP at a 58% contractual margin, effectively a CM1-style numerator. ~3x over 36months is generally strong for ecommerce, but it remains projected in this case. On 2: including Amazon is not the issue. Treating every Amazon order as a new customer is. Repeat buyers can therefore inflate the new-customer denominator and reduce reported CAC. Excluding Amazon entirely moves Q2 CAC (not fully loaded) from $301 to ~$381. Q1 26 would be even higher ($396 vs. reported $305). Please note this is a sensitivity calculation, specifically the upper limit.

• 
  bledensow (@bledensow) reported 33 minutes ago

  @markvalorian Amazon shouldn’t let users pick the location for the drop. This was an unforced error on their part. The drop locations should have to be approved by real people.

• 
  Emmanuel – Big Tech & AI Investor (@EmmanuelInvest) reported 40 minutes ago

  🚨 AMAZON $AMZN BETS $2 BILLION ON LATIN AMERICA Prime Video is making a major push into Latin America, committing $2B between 2027 and 2030. The money will go into: 🎬 More locally produced original shows ⚽ Live sports 📺 Acquired local content 🌎 Mexico, Brazil, Argentina, Colombia & Chile 🎓 New programs to develop local talent Prime Video says its number of local original titles will more than double by 2030, with 25 titles planned for 2027 alone. For Amazon, this is about more than streaming — it’s another push to deepen the Prime ecosystem in fast-growing international markets. 📉 $AMZN was down 1.75% at $261.20 at the time reported.

• 
  Liam | AI Tools & News (@ottleyai) reported 42 minutes ago

  And there’s one important Amazon rule to understand. KDP requires you to disclose AI-generated text, images, or translations when publishing. That includes AI-generated cover and interior images. If you created the content yourself and only used AI to brainstorm, edit, refine, or error-check it, Amazon considers that AI-assisted content, which currently doesn’t require disclosure. You’re still responsible for making sure everything you publish follows KDP’s content and intellectual-property rules.

• 
  Stuck in the worst attractor field (@DailyGfy) reported 42 minutes ago

  @streameastsucks @whitesthorse @dearrchase You said "what if that's all they can afford" as if tofu is not cheaper than meat, and the comment that Billie Eilish is referring to is that the amazon is getting burned and cut down for meat production. The plastic part is just a side comment

• 
  Paul Marzagalli (@phimseto) reported 43 minutes ago

  @ZODIAC_MF It was an act of cultural vandalism for Amazon to shut those down.

• 
  Truth hurts (@unknown_indian) reported 44 minutes ago

  Why not try building an international link like link Amazon with Nile with narmada with kavery... Problem solved for eternity.

• 
  bledensow (@bledensow) reported 47 minutes ago

  @markvalorian @ZawislakChris I don’t think my idea is a long term solution. But as a part of a slow roll out to verify capabilities. It seems like computer vision in the drone could also avoid this issue. But Amazon doesn’t need any tips from me.

• 
  Akash Sampurnanand Pandey (@late_bloomer_7) reported 48 minutes ago

  JEE preparations make you quite disillusioned if you get a rank and crack the IITs. You start to believe that effort + fundamentals = success. You rarely factor luck into account. Solve enough hard problems, and the rank follows. The exam is brutal, but it's fair. Your worldview changes. Until reality hits you and you realize the real world doesn't run on a linear meritocracy. I learnt it in 2024. I got laid off & my H-1 B visa was rejected in the lottery back-to-back. Amazon rejected me despite clearing the interviews because I did not have more than 1 year left on my student visa. I came very close to heading back to India with $100,000 in student loans None of which was in my control. Then, in less than a month, I cracked a really good offer from @Rippling that put me in the top 2% of the US individual income group, and I got my H1B picked. Moved to NYC. Today I am writing this post from the corner office on the 60th floor at the World Trade Center, overlooking the Hudson River on one side and Manhattan & Brooklyn Bridges on the other. Most of it was not in my control, either. Am I just a sentient witness to things happening to me?

• 
  Sootie K (@sootiekay) reported 49 minutes ago

  @AmazonHelp Why go there? I don’t have an issue with shipping and delivery.

• 
  Indelible.One (@indelibleBSV) reported 55 minutes ago

  Everyone knows the AWS story. Amazon built the infrastructure to run its own store, it got so good they opened it to the world, and now so much of the internet runs on it. I built that same shape on Bitcoin. The nodes, the indexers, a federated network of SPV nodes, the hard machinery that serves any wallet or app its history, its proofs, and its broadcast straight from the chain. I built it to run my own product. It runs. So now it's open, and you can hook into it instead of building the hard parts yourself. On top of the machines are the formats, and this is where it becomes a platform. bgit is a format that writes an entire *** repository onto Bitcoin. Because it's an open format and not just a tool, apps grow on it. One already puts a whole repo on chain so it can be rebuilt byte for byte. Another proves a repo existed without storing a single byte of it. Same ground underneath, different apps on top. Code hosting, backups that outlive any company, package registries, proof of who wrote what and when, all of it can grow on that open format, and none of it needs my permission. On top of the formats is the product. Indelible, the AI memory people actually use. The machines make every memory permanent and provable, the formats give it shape, and the product is just the floor you can see. That is the AWS for Bitcoin. But here is what AWS can never be, and it is the whole reason I built it on this chain instead of theirs. On AWS, you rent. Amazon owns the machines, and they own your access to your own data. They can raise the price, suspend the account, hand it to whoever asks, or just go down, and you own nothing to hold onto. You are a tenant on someone else's land. On Bitcoin, you own it. Your data lives on the chain, encrypted under a key only you hold. Nobody can edit it, revoke it, or take it away. It is yours the way land is yours, not the way a subscription is yours. That is the difference between renting your life from a company and owning it outright. And there is one more thing the old cloud was never built to do. It has no economy between the machines. On Bitcoin, the agents themselves pay each other in sats, a live machine to machine economy where one AI buys verified work from another and settles on chain, no invoice, no middleman, no permission. AWS moves data. This moves value, between machines, natively. Three floors. The machines, the formats, and the product. All on Bitcoin. Built for myself first, open to everyone now. Sovereign, so the common folks own their information instead of renting it, and alive with an economy the old cloud was never built to have. The AWS on Bitcoin. For the common folks of the world. And it was never just for us. #BSV

• 
  Nicole (@QueenNothing303) reported 55 minutes ago

  @AmazonHelp I already did that, NATALIE. Why do you think I’m still complaining? NO ONE has been able to fix my problem directly and NO ONE has replied to my emails when I’ve contacted the correct team. For over a week now.

• 
  deactivated (@colemarie) reported 55 minutes ago

  @abc7newsbayarea If you order from Amazon, do NOT choose drone delivery. The neighborhoods are terrorized by these things flying over multiple times a day. The sound disturbs animals and wildlife. Think of the security issues: this drone is filming everything in your neighborhood, on your street.

• 
  Worldwide News Network (@WorldwideNNX) reported 55 minutes ago

  AMAZON DRONE DELIVERY PACKAGE ENDS UP IN TEXAS POOL Amazon announced plans to expand drone delivery of packages this week ... but if you have a pool ... you may have a problem. It happened in somebody's backyard pool in Texas ... you can probably guess. Something ended up in the pool ... and it wasn't the drone.

• 
  Ndarnii 🌪 (@lindaniimswane) reported 1 hour ago

  I should've ordered with Amazon 😭😭😭 I have a feeling Takealot is going to let me down 😩