Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: errors, website down and sign in.
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 21: Problems at Amazon
Amazon is having issues since 07:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Errors (47%)
- Website Down (33%)
- Sign in (19%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Errors | 6 hours ago |
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Sign in | 6 hours ago |
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Website Down | 8 hours ago |
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Errors | 12 hours ago |
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Sign in | 1 day ago |
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Website Down | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Ravi Krishnaswamy (@RaviHereNow) reportedI’ve spent 25 years building tech products, including 7 at Amazon. I’m obsessed with systems that don't fail But last summer, I planned a family trip to Spain using the "best" AI bots on the market It was a logistical disaster. Here’s why "Travel Planning" is a broken myth
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malena ౨ৎ edtwt (@metempsykhos_s) reported@lou_star_ves @BriannaFlies @fleur6l i spent an extra $20 on a mat for under the walking pad and ive had no issues with my walking pad on carpet! its just one off amazon.
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Neeraj Singh (@ImNeerajKSingh) reportedAmazon Pharmacy issue: received only 8 out of 16 medicines in the box, but customer support is rejecting my claim saying the order was delivered complete. This is unacceptable. I’ve been following up for days with no proper resolution or refund.Need urgent escalation. @amazonIN
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Robot (@RadicalizedMAGA) reported@captive_dreamer Heard a lot about this book from various references I’ve seen here on X. Never thought to read it though. If it’s so dangerous to the regime that it needs to be pulled from Amazon, it must be worth the read. Will be tracking down and purchasing a copy, whatever it takes.
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Oli (@OInvests) reportedAmazon commits up to $25 billion to Anthropic. $5 billion today. This is not a small bet. Anthropic commits to spending $100 billion on AWS over 10 years in return. 5 gigawatts of compute capacity secured. Hyperscalers - $AMZN, $GOOGL, $Meta, $MSFT, $ORCL projected to spend $660–690 billion on capex in 2026. 75% dedicated to AI infrastructure. Not a direct catalyst for infrastructure stocks but another signal of the scale of investment flowing into AI. The hyperscaler capex cycle is not slowing down. $IREN $NBIS $VRT $MU are positioned in the layers that make all of this possible.
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Anthony J. Constantini (@AJConstantini) reported@PhilWMagness @DamonLinker The older edition is pretty expensive, and the price only came down when the new version was released. Amazon understands that people probably won't be buying rare copies of an old version of the book.
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Tapesh Chowdhury (@Tapesh_C) reportedYour Amazon SEO is not broken, you are breaking it yourself. We audited 37 listings last quarter. 29 had indexing issues. Sales were down 18 to 42 percent. Not because of ads. Because of SEO mistakes. Here is how sellers sabotage Amazon SEO without knowing. → Stuffing titles with 200+ characters. → Amazon suppresses visibility quietly. → Changing titles every week. → You reset ranking signals each time. → Ignoring backend search terms. → Missing long tail buyer keywords. → Running ads on unindexed keywords. → You pay for traffic you cannot rank for. → Copying competitor titles blindly. → You rank for wrong intent keywords. → Letting conversion drop below 12%. → Low CVR kills organic ranking fast. Now how to fix it. → Check indexing for top 20 keywords first. → Fix title once, then wait 14 days. → Add high intent long tails in backend. → Improve images to push CVR above 15%. → Use exact match campaigns for ranking keywords only. SEO on Amazon is sales driven. No sales, no ranking. What is one SEO mistake you think you are making right now?
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Billy Bishop (@TopAlliedAceWW1) reported@johnkonrad Amazon already got burned when an Agent deleted an entire SW system to start over when told to fix a bug. Eventually enough people will get tired of being screwed by token guessing code, that they failed to oversee and audit carefully, and it'll all crash.
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spe (@stevenpemch) reportedHere's what happened. Allbirds was circling the drain. Stock down 97% from its IPO. So they sold the entire shoe brand and pivoted to... hyperscale AI infrastructure. A wool shoe company woke up one morning and decided to fight Amazon.
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The Edge Street (@TheEdgeStreet) reported@unusual_whales Amazon controls 40% of US e-commerce. When they fix prices, everyone fixes prices. That’s not a business strategy. That’s inflation by another name. And you’re paying for it every time you hit checkout.
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LLawrence (@LeAnn4592) reportedAnyone else have issues with @amazon @AmazonHelp i was on the phone tonight for three hours with no luck!!!! Useless people!
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Augustcool Research (@augustcool) reportedCalifornia unsealed evidence today showing Amazon colluded with retailers like Walmart and Target to fix higher consumer prices. • Amazon pressured vendors to raise prices on competing websites to ensure no other retailer undercut its platform • Common vendors served as go-betweens to coordinate price hikes on sites including Walmart, Target, and eBay • Merchants faced penalties like losing the Buy Box or site suspension for offering lower prices elsewhere • Internal communications revealed Amazon officials vowed to help vendors hunt the price disrupters in the market
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mike bski (@BskiMike22802) reportedHere is the forward and first chapter of my book, "Battlefield America: A Combat Medic Diagnoses and Repairs a Broken Nation." Audio Please listen and share. Let me know what you think and if I should keep on uploading the book, or just put it on Amazon. Hit the bell, so you see when Ch 2 drops.
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MrJPTech (@mrjptech) reportedChatGPT was down for 90 min today. UK hit hardest. 8,700+ reports at peak. Meanwhile: Meta doubling custom silicon. DeepX eyeing IPO. Amazon buying Globalstar for $11.5B. The play isn't chatbots anymore. It's owning the stack — chips, power, infra. Edge AI is the move.
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THE RAVEN’S CALL (@davidravenx) reportedIf @xai is going to be the everything app it is going to have to figure out how to get into the book market. It is just going to have to, Amazon is sitting on a gold mine for authors but its not working on it at a speed that's worth it. @gemini seems like the one about to take the creative market by providing the tools to not just write but simultaneously create the other work necessary for a book, like for example you write a chapter, create a song, add video imaging and long form videos... hoping Grok catches up and does something for music, video, but also for writers (we need articles to flow better) so that's where I'm at. An Everything App. Books should be a part of the Xai, app just saying. We should have access to audio books here. @grok tell elon wassup!
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Amazon Help (@AmazonHelp) reported@bhushie123 We've cross-checked and the link is working fine. Please copy the link and access it from a different browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link, it will redirect you to Amazon app, fill the required details, so that our team can check and assist you further. You will receive the response in 6 to 12 hours via email. -Indhu
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OnlyOptionsTrades (@OnlyOTrades) reportedBREAKING🚨: Amazon is DOUBLING DOWN on its investment in Anthropic…😱 Amazon has agreed to invest up to $25 billion in Anthropic as part of its AI Infrastructure Deal…🤯 Keep in mind that Amazon already invested $8 Billion into Anthropic prior to this…👀 Anthropic agrees to spend more than $100 billion on Amazon Web Services technologies over the next 10 years…😳
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Negi (@suwanegi) reported@SpaceX Amazon delivered package to wrong address can you fix it
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Just a girl (@demobritt) reported@WallStreetApes @SirClairTips STOP ORDERING FROM AMAZON OR STOP ******* COMPLAINING! I DONT BUY **** FROM THEM AND IF YOU DO, YOU ARE THE PROBLEM!
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Jail Them All (@CrimsRallOver) reported@ermanlawyer Just shut down the ******* @FAM_Malaysia Last 2 decades, achieved ****** all!! ROI of Taxpayers'' money, ZILCH + 7 DAJE Documents of 7 Recycled Rejects from Amazon and Vikings!!
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Joel (@Joelc_eth) reportedamazon is putting 25 billion dollars into anthropic while locking in 5 gigawatts of compute capacity. these numbers sound abstract until you compare them. 5 gigawatts equals the output of five nuclear power plants. microsofts entire global data center footprint was estimated at 5 to 6 gigawatts in 2024. anthropic is reaching the same energy scale as microsoft uses worldwide, all on its own. here is how the deal breaks down. amazon invests 5 billion dollars now, with 20 billion more tied to commercial milestones. anthropic commits to spending over 100 billion dollars on aws over the next decade. capacity starts this quarter, with nearly 1 gigawatt online by the end of 2026. anthropic is not limiting itself to amazon. a 3.5 gigawatt tpu capacity deal with google and broadcom is already in place. a 30 billion dollar azure agreement with microsoft and nvidia is signed too. it is the only frontier ai model running across all three major cloud platforms simultaneously. anthropics annual revenue run rate crossed 30 billion dollars. over 1000 enterprise customers each spend more than 1 million dollars per year. these numbers show ai moving from research labs into industrial scale deployment. the ai race is now a three horse competition. openai partners with microsoft, google runs its own infrastructure, and anthropic works with amazon, google, and microsoft all at once. 5 gigawatts of dedicated capacity means more powerful models and faster access in the coming years.
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CouponPicked (@CouponPicked) reportedcosori 9-in-1 air fryer is down to $89.87 (was $119.99). 6qt, PFAS-free ceramic coat, best seller on amazon. decent drop for the TurboBlaze model.
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Berry Straw 🍓 (@ddnnddc) reportedACMA is NOT currently running a spectrum auction for LEO satellite broadband. In December 2025, ACMA decided against auctioning a large amount of expiring spectrum. Instead, they chose to renew the licenses held by mobile operators and NBN. Their reasoning was that auctions could disrupt existing services and slow down new technologies like low Earth orbit (LEO) satellites. Amazon's Project Kuiper is coming to Australia in mid-2026 through a major partnership with NBN Co. This will give Starlink its first real competition in the country, especially in regional and remote areas. This is generally good news for consumers because more competition usually means better prices and redundancy.
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Tyler Allen (@tyler_allen) reportedAmazon: sorry we messed up and delivered your package to the wrong house, but now it’s up to you to hunt it down and fix our mistake.
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Streaker (@NakedPrimalist) reported@Senninsage Just because you're spending money on gamepass does not mean you are buying games, you're renting them. That's like saying you're buying games when you pay for netflix, rent movies on amazon prime. Buying means you own, and even then when you buy digitally you're not truly owning them, you're essentially paying for a long term rental because the terms of service say that your access can be revoked at any time. This is why we have StopKillingGames initiative right now to prevent companies shutting down, revoking your license and not refunding you.
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The Naked Squirrel (@Kenny_Boo22) reported@DocAtCDI I'd like to buy but it doesn't show up in my Amazon app and it won't let me login to purchase using your link. Dang it. I'm failing technology!
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Stella (@587Stella) reported@CoryBMorgan It is ridiculous. IF they had the foresight & were cost effective they could’ve been delivering Amazon pkgs all over the Country. They missed that boat & R obviously not cost effective. Some of the problems R likely due to union contracts that may be surprising… some mgr agreed!
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nana cherry ❀ (@cherrycart_) reported🍒🧚🏻 slow replies today — but mercari, amazon jp, other japan sites checkout open ! • jp - ph bank transfer / paypay proxy open • lawson ticket payment proxy open 💌 dm
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Rajhome (@rajhome20165) reported@AmazonHelp Your message has been sent. We will contact you within 12 business hours. This is a cosmetic exercise by Amazon. Let me see, if #Amazon# India has some self-respect and works towards problem resolution
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Josephine (👻) (@JosephineDocma) reportedHis Amazon show was terrible