Amazon

Is Amazon down?

Problems detected

Users are reporting problems related to: website down, errors and sign in.

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Outage Chart 12/02/2025 16:00

December 02: Problems at Amazon

Amazon is having issues since 03:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  1. Website Down (40%)

    Website Down (40%)

  2. Errors (34%)

    Errors (34%)

  3. Sign in (26%)

    Sign in (26%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesFairfax Errors
GermanyFrankfurt am Main Website Down
United StatesLafayette Sign in
United KingdomCroydon Sign in
FranceAvignon Website Down
United KingdomManchester Website Down
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • sharathms1288 Sharathms (@sharathms1288) reported

    @AmazonHelp @amazonIN i have issue with refund with amazon .without my knowledge they passed refund to non operation bank account.even they wont ask to which account refund needed now i lost my money & even product missed.wrost service from amazon even customer care ppl no help

  • crypto_43420 La fi (@crypto_43420) reported

    @AmazonHelp Hey, i ordered an item via prime yesterday and it shows delivered as per tracking but actually it is not delivered. Package was delivered at wrong address, not at my front door so plz look at this issue.

  • KembOreo here for the sunsets (@KembOreo) reported

    Just read a full amazon book review where this lady describes how she wished she had a book years before because of how her marriage is going down the drain, details into it, details into their couple therapy, and how it is only holding on for their 18 yr old daughter

  • tylerScripto Tyler Strejilevich (@tylerScripto) reported

    To be fair, I honestly think @CryptoSavy1's chart is as equally viable as mine-The only diff is the never ever growing bullish chain metrics for BTC Which I think it mimicked more closely w/09 Amazon vs early 2000s amzn- BTC is on a knifes edge though so Up or down not clear yet.

  • rhcmuts Roland Muts (@rhcmuts) reported

    Also, #Kindle @amazon, once you're at the bottom of your library, there's no quick way to got back to the top. You have to ******* swipe up 35 times (instead of 6 swipes on the previous version) to get back to the top. And oh no, don't do it too fast, because the kindle is slow!

  • BikramN38365619 Bikram Nath (@BikramN38365619) reported

    @AmazonHelp Solve my problem imideatly

  • anujgupta350 anuj gupta (@anujgupta350) reported

    @BSNLCorporate Why BSNL 3rd party payment service is not working since few days. Tried paying Landline bill 05683-297352 from Payzapp/Paytm/Amazon pay/Google pay. No where account is authorised

  • Simplyliving57 Infinity (@Simplyliving57) reported

    @AmazonHelp Your "Talk to us" option which gives a call on the phone, only has an IVR message which just says for more information, go to the website. There's no option to actually "talk" to anyone. This is just useless then as a problem can not be addressed.

  • russellmz russell z (@russellmz) reported

    @DanDealy @RALee85 you can buy "21st Century U.S. Army Urban Terrain Combined Arms Operations Field Manual" on amazon. their doctrine isn't that much worse, their problem is the training/professionalism of their army(bad) and quality/non-corrupt their officers/generals are(bad), and bad logistics.

  • ranyamanivannan Sharanya Manivannan 🌺 (@ranyamanivannan) reported

    @achutank You will have to check. Amazon was the company that shut our publisher down, so while we have no problem with readers purchasing from there, as authors we've been recommending bookstores mostly.

  • AnarchyTrash Rebel the Scene Wolfgirl ⚑ ☭ 🔞 (@AnarchyTrash) reported

    @NullMercy Tried finding out if they were selling them on Amazon, as that's where the image linked to. 404 error. WHY DOES LIFE NOT WANT ME TO BE A PROUD WOLFGIRL?!

  • AmazonHelp Amazon Help (@AmazonHelp) reported

    @sachins91 We apologize for any trouble you've had with our Amazon Pay services. We will mark your comments as feedback and forward the same internally for review. - Quadeer

  • priya_naruka manisha naruka (@priya_naruka) reported

    @DatarSi59314982 @ajassy they even closed my account i been using amazon since 2012 still they blocked my access without informing me and its been already 3 months i still can’t login to my account

  • rhcmuts Roland Muts (@rhcmuts) reported

    Instead of 7 swipes to get to the last page of my collections, i now have to swipe down 35 times! Idiots. Fire the genius that came up with unifying the UI between these different #Amazon #Kindle readers

  • ObservantSerf 🍇 Jen 🍇 ~ True Til Death ~ (@ObservantSerf) reported

    @coltraneist Yeah I support the 99%, all of us. But I'm not about to support their industry. Which is what she wants really. She wants communists to support Amazon essentially and can't see the problem lol

  • Sidzzz_ Siddharth Bhardwaj (@Sidzzz_) reported

    @AmazonHelp This link is not working.

  • ALL_Q_NO_A ALL Q NO A (@ALL_Q_NO_A) reported

    @shdwbnkr @rockcreekfreak @InvestInOnG Well, should a banker if you've been diversified... That means something other than Amazon Facebook alphabet... The leading generals of this market.... Your diversity is likely got you large trips down the elevator shaft if you never sold Diversification is good but cycles exist

  • vulgarheidegger Vulgar Heidegger (@vulgarheidegger) reported

    @nedkellystan Haven’t even checked and I can almost guarantee they’re available. Has Amazon taken over the down under yet?

  • sanjayprasad801 milan (@sanjayprasad801) reported

    @amazon delivery is very bad amazon 5 days but not show delivery location 8726701942 this number my account please solve problem

  • leahisokiguess 🦊🦔🍄✨🍃leah—All mimsy were the borogoves (@leahisokiguess) reported

    I’m paying extra to have Amazon assemble **** next time. I’ve been a dresser widow all day and he’s in a terrible mood and being a total ****.

  • AmazonHelp Amazon Help (@AmazonHelp) reported

    @BikramN38365619 We are sorry to learn about the pending refund and also the issue with your Amazon account. You should have received an email from our Account Specialist team with instructions, please follow up with this team for further assistance. - Quadeer

  • joe_yancey3 Joe Yancey © (@joe_yancey3) reported from Chesterfield, Missouri

    If you use the Apple TV app on an Amazon Fire device, you cannot pause it for more than maybe 1.5 minutes, max, without it returning to the home screen. Then watch the trailer for another show, and then last week’s recap every single time. What’s the fix here? @amazonfiretv

  • mrnuu Mathew (@mrnuu) reported

    @scocio @QuinnyPig @matthewzito Amazon wants to maintain exclusive access to your data & wants you to login to their app/service to see details. A login allows them to collect data that could signal a purchase intent, which will be fed to the Amzn ads biz to serve you relevant ads, to influence buying behavior

  • vijayajith_sg Desham Pookal (@vijayajith_sg) reported

    @ICICIBank_Care got amazon icici creditcard.. unable to create user id for loggin in or use imobile app,, when i try to create one at netbanking login, it returns an error that my mobile number is not regd with them,, pls help

  • Vaibhav01769597 Vaibhav Ghodke (@Vaibhav01769597) reported

    @AmazonHelp Why amazon cannot share grievance email id? It is so that customer can escalate issues right?

  • hector_nichol Hector nichol (@hector_nichol) reported

    @WBrettWilson Agreed but I would say the Amazon deforestation and ocean pollution are the biggest problem we have.

  • BeopenemindedUs Naturally Curious (@BeopenemindedUs) reported

    @SenSanders Let's not forget the policies to shut down businesses and local stores that made amazon soar in the pandemic.

  • Clint_ZA 𝕀 𝕒𝕞 𝕒𝕟 𝔸𝕗𝕣𝕚𝕔𝕒𝕟 🌍🇿🇦 (@Clint_ZA) reported

    @alli_avocado Um, South Africa is not doing business WITH Amazon, Amazon is choosing to do business IN South Africa! In my business I need to resolve issues around loadshedding myself, no one else does. Are you still in school? Your knowledge of business is rather limited.

  • kooskith ash ♡ yoongi (@kooskith) reported

    my bts phone is broken, im out of $50 bc amazon doesn’t wanna take accountability for delivering my package to the wrong house, doordash delivered my food to the wrong house for the 10th time, & i’m crying in the dark sending voice messages of me having a break down to my friends

  • raspberrykelly elliekay ⚡️ (@raspberrykelly) reported

    @MillaVane no need to apologize! I just saw on amazon the nov date and didn’t know if it was an error. still looking forward to it :)