Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: website down, errors and sign in.
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 20: Problems at Amazon
Amazon is having issues since 04:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Website Down (49%)
- Errors (27%)
- Sign in (24%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Website Down | 13 minutes ago |
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Errors | 15 hours ago |
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Sign in | 20 hours ago |
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Errors | 1 day ago |
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Website Down | 2 days ago |
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Errors | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Arjun (@clipsofcrypto) reported"If Ethereum and Solana are going to be the internets of global finance, we need an HTTPS for global finance to run on those, and that's exactly where Zama comes in" Rand, founder of Zama, on why onchain finance needs its own HTTPS moment "Remember there was something called intranets, a private network of computers within your organization. This is basically how institutions have been using blockchains up until now, every one of them has their own private chain, and they talk to each other but they're fundamentally siloed. What the internet brought was one global public network everybody could use, and that's what public blockchains like Ethereum and Solana are enabling for financial transactions" "The problem in the early internet was that if you wanted to buy something on Amazon, you had to put your credit card information and anybody on the internet could see it. That was preventing mass adoption. So people invented HTTPS, simply a layer of encryption on top of the internet. All of a sudden you enabled global commerce on a single shared network. Everything we have today, Google, Anthropic, OpenAI, Amazon, exists because we encrypted the internet" "HTTPS is not that complicated, you encrypt the data, that's it, and that's exactly what we do for financial transactions onchain. A conceptually simple idea that's been proven as one of the most impactful in history"
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CA Praveen Mittal (@mittal_praveen) reported@AmazonHelp Your chat support was as useless as your app. I told them that i have already refused delivery and seller has also cancelled the order from his side but they can not understand this easy thing. Is there a sensible person who can takeup this issue
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たわっち (@tawa_kurasan) reportedJul 19, 7:40 PM evening note. Working parents do not need more stuff. We need fewer small problems stealing attention. This caught my eye for one small everyday annoyance that keeps. Link in reply. #ad As an Amazon Associate, @tawa_kurasan earns from qualifying purchases.
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June Conte (@juneconte) reported@AmazonHelp I tried your stupid AI chat bot, A and it didn't work. I've been on the phone for close to an hour and a half trying to get this resolved. It's still not resolved and now my package isn't being delivered until Tuesday? Your delivery issues are not my problem. I want my item!
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NICK (@nickrgrs) reportedmy buddy collected ~$200k from social media in one month and then disappeared he posted 43 videos closed 40 deals sold all of them in the DM's and walked away with $200k minus stripe fees 97% profit margins theres a business model that allows you to make a yearly income within 30 days without burning out, overworking yourself, overpromising, going viral, managing a team, or being cringe it puts the leverage back into your hands where you control the time and economics so that clients are incredibly happy while you live a stress free life see... this guy was a sports movement coach posting content on Instagram for years but all he sold was a cheap ebook and course making at most barely $7k per month his audience wasnt even huge, only 12k followers but they were all a perfect fit, they all wanted to move better, they all had issues with their knees, hips and athleticism after years of aging we simply took the knowledge he had from years of fixing these people as a personal trainer and the info he already had in his cheap products then restructured it into a high ticket consulting offer the clients were already DM'ing him because of his inbound brand he just needed the premium offer and productized 1on1 consulting service so it was actually valuable and clients would pay high ticket thats when we put the application form live and received over 300 submissions within the first week didnt spend anything on ads he also didnt want to run sales calls so he DM'ed all of them on IG, with a very high response rate because of his brand after 100's of sales conversations over the course of a month he closed 40 deals at an average of $5k each his yearly salary... doubled in ONE month all we did is reposition his offer and brand to be the guy that works CLOSELY with his clients we made him and what he sells MORE VALUABLE without his time being involved more than 6hrs per week and without sacrificing client results (they actually got better results because their commitment was higher) 99% of people do not know how to do this but this is how a proper info/consulting offer gets launched and once its launched and has testimonials you can easily keep selling it and create a consistent business cash collecting month over month then scale it with team, ads, funnels, etc etc ive done this for lawyers, accountants, fitness coaches, health experts, music producers, successful amazon/ecom guys, agency owners, and so on across 40+ niches anyone with a skill or expertise is PRIME for doing this and hitting $20-50k/mo when its setup and laucnhed correctly we help a handful of people do this each month along with managing our roster of a dozen offers and their teams that are scaling if you think this is you and you want to launch the right way DM me "START" and lets chat i only have 5 more spots this month
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Daley (@DaleyFinX) reportedThe Mag7 concentration story is not a 2024 problem anymore. It is a 2025 structural dependency that nobody in the institutional world wants to say out loud. When seven names represent roughly 30% of the S&P 500 by weight, "the market recovering" and "seven stocks recovering" are the same sentence. That is not a healthy market. That is a hostage situation. Here is what the bulls are missing right now. The so-called comeback in Apple, Nvidia, Amazon is happening against a backdrop of tightening financial conditions, a Fed that is not cutting anywhere near as fast as the futures market priced six months ago, and a earnings revision cycle that is quietly rolling over in the rest of the index. The other 493 stocks are not "catching up." They are drowning in slow motion while the Mag7 lifeguards debate whether to jump in. Nvidia is carrying the weight of an entire AI capex supercycle on its balance sheet and forward guidance. Amazon is a logistics and cloud infrastructure play that trades like a consumer discretionary name when sentiment cracks. Apple is selling premium hardware into a consumer that is genuinely tapped on real disposable income. None of that screams "save the market." The deeper issue is valuation math. You cannot have the equal-weighted S&P sitting near flat year-to-date while the cap-weighted version shows gains and call that broad participation. That is seven stocks papering over a market that is quietly repricing risk on everything from regional banks to mid-cap industrials. Watch credit. Not equities. High-yield spreads and leveraged loan prices are telling a more honest story than the index level is. When the Mag7 bounce and credit does not tighten in response, that is the tell that this rally has no structural foundation. The market does not need Apple to hit a new high. It needs the other 493 to stop bleeding.
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Raymond Benedict (@RaymondYankeed) reported@jasonwhitlock Do you see how many of these shows on Netflix and Amazon now have women as these bad *** agents and enforcers. Its shoved down our throat. The latest I just saw is Ride or Die.
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RC20 (@RCritic20) reported@JacobFuchs1997 I bet it was one of the Vizio/Hisense ones. Those are crap. Get the Roku thats built with "ONN". Ive had no issues yet with those. They have them on Amazon.
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RHUGHES,Ph.D. (@RHughesPhD76721) reportedRussell here and I need to make a quick post and I'm pretty much speaking from an emotional point of view so I don't know if what I'm going to say is appropriate. If you review the book would you please keep in mind Robert wrote this with brain cancer and he admitted from the very beginning that he pushed this book to get out now while he still has his cognitive the faculties and I am telling you right now it is a parent he does not presently but we hope that's just a sepsis. In spite of that he is declining. Please keep that in mind. Amazon gives you an option to write a review or just give it a rating or both. I do not want to shame anyone and I don't know how else to say this but someone just submitted a review with four stars. That is good but it's not excellent and I'm not going to blame that person because they are entitled to their opinion that I am stunned. Of course I admit I am probably biased although over the years I have had no problem telling Robert when I thought something wasn't excellent and he could have done better. The book will begin to decline now and that's just reality again that is not to shame anybody. When the first review is four stars Amazon will not promote it as much as I do books that are deemed excellent. If you disagree with me that is fine please do not do it from a retaliation standpoint. I feel conflicted because I don't want to hurt anybody but I want to protect Robert and the book as much as I can and especially Joan in all the people who will benefit from the royalties. But I would want people to be honest more than anything thank you. I have seen Robert twice today and we will see him one more time we're only allowed in at the most for 15 minutes at a time. They are thinking however that tomorrow he will be able to be out of ICU and be in a step-down unit.
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Kaustav Songman (@KaustavSongman) reported@chairmanbwssb I need your assistance with a BWSSB billing error. My Amazon Pay payment dated 14 Jul 2026 has been credited to an already paid previous bill instead of the current bill. I have mailed to the 'callcenter' ID. Request your intervention to resolve this. Thank you.
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ಚೇತನ್/Chethan (@chethanshivram) reportedDay 21: I am completely exhausted dealing with @AmazonAE @amazon @AmazonHelp shows "Arrived at FC" since July 13th, but my page says "Delayed" and in-transit. I am sick and tired of being trapped in your broken system and paying the price for your confusion.# 404-4197772-3659503
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Amazon Help (@AmazonHelp) reported@2aisle @amazon @2aisle We're very sorry to hear about the issues you've been experiencing with your account. We've received your DMs, and we've replied via DM. -Islam
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🚀 (@SimplyWyn) reported@DrXYZ225 @realBigBrainAI Exactly. He cites Amazon. Amazon has to build these custom robots because they cannot build humanoid robots. The custom robots are cheap easy design that fit one task and they can build a whole solution around it. The humanoid robot is supposed to solve the problem without redesigning the problem just like automated cars.
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रुद्र Raghuvanshi (@GanatraParesh) reportedHi @amazonIN plz help me. I ordered 3 Exhaust fans 8 inch size but received 10 inch size. My new property was under interior work so not checked. Now the return window is closed. It's not useful for me. Plz resolve the issue.. @AmazonHelp Order number 171-2903633-4673963
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Michael (@Michaelandhal) reportedSitting down to read another chapter of @LucyTCWife book “ a tweet to far “ honestly could be my book of 2026 if you haven’t bought one they’re available on Amazon link on Lucy’s page I think
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Hamburger (@no_waifu) reportedEverytime I try to ise @Clearpay_UK On @AmazonUK my Amazon account gets immediately temporarily locked, this hasn't been an issue before, any ideas?
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TECHEPAGES (@techepages) reported💸 AWS billing bug sent some customers eye-watering fake invoices this week. - One user's bill jumped from $1.63 in June to nearly $495 billion — too big to even type on X, so he posted a screenshot instead - Another said they "almost had a heart attack" seeing their invoice - One user described their "soul leaving their body" after an ~$1.5 trillion charge - A Reddit user got an alert on a long-dormant personal account for $26,538,759.36 Amazon says the issue is resolved and services are back to normal — but won't confirm if any accounts were suspended in the chaos. 🧵
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Alisha (@SethandKTsmom) reported@AmazonHelp Xena thank you but the issue is that Amazon prime has changed 2 day shipping to 5 day without notifying customers. We agreed to pay prime for the convenience of getting things we needed quickly, now you've more than doubled the time it takes to get the items, while also increased the cost of prime itself. I just think that's not only not customer friendly but dishonest.
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Gaminginxs (@jazz333) reported@amznsellerhelp @AmazonHelp Catch-22: I am locked out of my AMZ Seller account, but the support form requires me to log in to get help. I have an order to fulfill and no way to do it. So how do I log in to fix a login issue? Ugh! Please DM me so a human can help me regain access!
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TC (@72theREALtonto) reported@RepJayapal Haha!! Before Bezos bought WAPO, Pramila Jayapal LOVED that paper. Now that they blow up her narrative she can’t stand it. But I bet she still orders off of Amazon because deep down she’s got no principles
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n0n0 (@n0Productions) reported@KevinTRod It's just a counter point. People were using Walmart/Amazon sales vs ps full price as a gacha moment. They are showing the opposite is also true and therefore a moot point. You unlike most people (it seems) understands this is a deeper issue than simply "sales"
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ChefObi-Belz-Kanobi (@chef_belzie) reported@ClarksonsFarm1 But not collected any major money in off Amazon etc . Chastise the poor all over again. That is the thing . **** those remember when we killed them down a mine or up a chimney
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Gundam Fandom (@FandomGundam) reportedshare updates in terms any problems that come up with the orders or if & when I receive them. After placing the orders for the rims & hubcaps, I went to place an order on Amazon for my dad thinking the problem was just the rims. But nope, that order got canceled too. So it
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AInvest (@AInvestHQ) reportedThe tech selloff has one detail that should stop you: the fundamentals got better while the stocks fell. Goldman's Mark Wilson is calling it the fastest, deepest momentum unwind on record. 17 straight down days, broad momentum off 24% from the peak (about double the usual), tech momentum down 40%. Morgan Stanley says its tech momentum index just had its worst 17-day stretch in 27 years. Now look at what the companies actually reported. US bank loan growth hit a record 17% year over year. Bank return on tangible equity was 19%, best since before 2008. TSMC raised its 2026 guide to over 40%. ASML's numbers pointed to 15 to 30% EPS upgrades. Every one of those stocks dropped anyway. When earnings beat and the stock still falls, you're not looking at an earnings problem. You're looking at who owns it. 2/ Why it moved so fast: momentum was the most crowded trade of the year. Almost everyone was already long, so when selling started there was nobody left to buy. The thing that lit it was leverage. Korean single-stock 2x ETFs on names like SK Hynix had to dump the underlying shares to keep their exposure, which fed on itself. The KOSPI fell 9.99% intraday and hit circuit breakers. One report said roughly 1 in 30 Korean adults had a margin account forcibly closed. The stress readings were extreme. Goldman's high-beta momentum basket was swinging at about 10x the S&P's volatility, something only seen during the pandemic shock in late 2020. Single-stock implied vol ran 2.8x the index, a record. But the broad market didn't break. The equal-weight S&P made a new high midweek. Nvidia fell under 4%. Microsoft and Amazon finished the week green. This was a crowded factor coming apart, not the market falling over. 3/ On whether it's done, be careful, because two things are true at once. The forced part of the selling, the margin calls, is probably mostly behind us. That's what Wilson means by "nearly complete," and history is on his side: when momentum drops more than 20% in a month, the next month has tended to run about 6% higher. The part that hasn't happened is real capitulation. Hedge fund momentum positioning is still at the 92nd percentile of the last five years. The basket is up 16% on the year. Not one US chip stock is even oversold yet. That's why Goldman can say the unwind is nearly over and still warn about a 50% drawdown if it keeps going. Both can hold. None of this was about AI demand. It was about everyone standing on the same side of the boat. The money is already moving into banks, energy, security software and defensives, and new leadership usually shows up right about here. NFA $NVDA $MU
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Maddog-2022 (@2022Maddog) reported@mattvanswol Very cute, our dog had surgery & the cone was not working, bought a blow up one off Amazon & it worked great & my dog was able to sleep real good with it
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ThriftyCat888 (@Cat888Thri52101) reported@Courts_4494 ok so much better to put your Amazon list up in your profile. I had to go down looking at your feed for the Amazon list. That way even if you can't post list others can still buy from the posted or even better a Pinned post with the list. Good Luck
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WhatIf.md (@kaustubh19joshi) reported@AmazonHelp Did you read what my issue was? If you would have actually read it, you wouldn't have sent me a link to initiate a customer chat again. Please have a look into this again.
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Cristiano Jeba Raj (@crisjeba) reported@AmazonHelp I've already given you a lot of information on this issue, I don't want to repeat myself again to a new agent for nothing.
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Jason Cardinal (@JasonCardinal9) reported@Walmart I just ordered online some shoes for size 5 with express delivery. The shopper reached out to let me know they had size 6 but not 5, would I like to have them (same price, same shoe, etc). When they got here to deliver, the person said they were told they could not change out the size difference. So now I have to go back and reorder the size they had in stock. At this point I am now paying another express delivery fee and tip. I reach out to customer service chat. Their whole chat, they were not making complete sentences, misspelled sooo many things, wasn't making sense at some point and not helpful. That's problem 1, 2nd problem is when I reordered AGAIN, paying express and tip (more than the shoes themselves BTW), I got a message saying the new size wasn't available even though the first shopper literally sent a picture. Now going back to the chat, they said I can put in a request for the tip money back... Are you seriously saying that? The driver did their part... Walmart didn't. It's a long story and have screen recording if you want but your online shopping needs to step up to target, Amazon, etc. Your customer service people can't even speak right
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Queen Himani (@himanimohanani) reported@amazonIN @DJIGlobal I purchased this product from Amazon theye are not processing my refund , item is defective, which all numbers are provided by amazon india those all numbers are not working...i need refund product purchased on 18 July-- Order number 404-6746918-3143569