Is Amazon down?
Problems detected
Users are reporting problems related to: website down, errors and sign in.
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
February 17: Problems at Amazon
Amazon is having issues since 03:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
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Website Down (47%)
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Errors (32%)
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Sign in (21%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pessac |
Errors | |
 London |
Sign in | |
 Washington, D.C. |
Sign in | |
| City of London |
Sign in | |
| Kingsport |
Sign in | |
| Silver Spring |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Rae
(@queerjamesbond) reported
meanwhile amazon is union busting, not letting factory workers sit down or use the bathroom and beneffitted financially from COVID more than any other company with no pay increase for workers
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Sagar Kotkar
(@SagarKotkar16) reported
@espn I have espn+ subscription but I am not able to download the ESPN app neither on LG smart TV nor on amazon firestick. Please help me to resolve this issue
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Luis Feliz Leon
(@Lfelizleon) reported
@petersterne It can include startups, but I'm more interested in established companies like Amazon, Target, & Walmart cutting down delivery times to mere hours from when an order is placed. That effort has been coupled with an explosion of on-demand employment schemes, hence gig last mile.
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GCM AFC#1
(@glengooner1974) reported
@bigbirdsqawks @AmazonHelp I’m having the same issue, reported it yesterday and apparently ‘it has been escalated’!!
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Amit
(@Amit13597586) reported
@AmazonHelp @amazonIN @amazon pathetic services by you.. Shame on u.. Shut down your business from India.. Shame on u.. U are a big scamer.. Since 20th i had given the return request but nobody coming to pick up and after updating fake remarks they are canceling. 7838064750
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MARK
(@I_Am_Markus8) reported
@AmazonHelp Why even respond with such a generic canned response? Feels out of touch, not like it's a special edition. Can't see u going next 3-5 years of generation w/o plans to sell more. Please address the bot issue, then accessories, games, & subscriptions can be purchased @amazongames
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ks
(@Bises_S) reported
Meanwhile, #amazon, must be keeping their packing materials stats down by barely using any. You're not eco-friendly if you have to ship replacements for things that could've arrived unbroken. If anything, you're adding to landfills and expanding your carbon footprint.
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ulharper
(@ulharper) reported
@NichoYoungWrite @amazon Because they can. They're algorithm can be manipulated by family members and friends all chiming in. Also, if the review mentions another book they might take it down. Yeah, it can be taken down because of comparison.
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s
(@shahanahsyed) reported
@AmazonHelp NO ONE GAVE ANY RESOLUTION NO ONE CONTACTED. WHEN CALLED THE CUSTOMER SERVICE, THEY SAID SOCIAL MEDIA TEAM IS HANDLING THE ISSUE, WE WON'T SOLVE IT, AND THE SOCIAL MEDIA TEAM DID NOT CONTACT ME, DID NOT GIVE ANY RESOLUTION. IT'S BEEN MORE THAN A WEEK!
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Chris Pandapas
(@ChrisPandapas) reported
@MattWalshBlog @benshapiro That would be because you’re a ****, Matt And your ****** fanbase buying your terrible book on Amazon doesn’t make your the preeminent anything, you’re still just an ******* with bad opinions
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TipsyBirdy
(@TipsyBirdy) reported
@JenaTesse @AmazonHelp I’m having same issues. Amazon fresh isn’t delivering to nyc anymore??
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Common Investor
(@CommonInvestor2) reported
@AmazonHelp I have tried it , but it's answer didn't solve my problem
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Monu
(@Monu503579155) reported
@amazon sir I received a wrong product. Totally different product. I call your company he said that no help for this issue please contact you.
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LadyLeveret © ™
(@LadyLeveret) reported
@tomoxl @synchroninc @JeffBezos kind? Don't make me laugh. I have been complaining about an #Amazon issue (well, person) regarding RUDENESS for the past 60 days and have been ignored throughout. I wouldn't call that kind, would you??
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Kuber Karol
(@karol_kuber) reported
@AmazonHelp I’m unable to follow the instructions as even for recovering the account they’re asking me first to login and I can’t that’s the issue to start with 🙄
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Ashish Chaudhari
(@amc262) reported
Despite being on call with customer care from 11.30pm to almost 2am no resolution. Team lead promised to call next day but never called. Same problem now with any other delivery address. Really frustrating and outrageous to see the pathetic response from Amazon. Need support
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Ajay Pratap
(@AjayPratap_7) reported
@AmazonHelp Waiting for update on my issue
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Dear Delight ✨
(@kelso1232) reported
What would the morally right thing to do when Amazon refunds you for returning items you purchased but didn’t return? The items are fine no complaints or issues at all… it’s Amazon!!!
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Kuldeep Yadav
(@Kuldeep90799740) reported
@AmazonHelp I have reported issues so many times but no satisfactory reply from their side, such a bad service so irresponsible behavior, please look into matter or i have to go to the consumer court
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どらうにーず
(@drowneath) reported
@AmazonHelp Amazon JP. But I don't know where else to reach out since the site requires login even to access the customer service section, in which I cannot even do!
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★i sing silence★
(@_knight_of_cups) reported
Hey @audible_com , I have tried to change my name on your ap about 10 times, through Amazon, your site, and the ap itself, and it still is using my old name. Any suggestions on how I can fix this?
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mohamed amal
(@mohamedamal07) reported
Sir This side Amal. I have been using mivi collar flash Bluetooth for the past five-month. Now the left buds are not working correctly. Can I claim a warranty for that? I am attaching my invoice below. The product was purchased using my mother's amazon id.Please @Mivi_Official
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Sachin Pagare
(@SachinP94203107) reported
@AmazonHelp But what about my other order that are in que. I will face same issue with that order too. My delivery charges would not paid by Amazon upon cancelling my order. This type of service is not expected by Amazon. I think I should go for another platform for the things I need.
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Lagos_Bwoi
(@_Ahyorhinde_) reported
@IreneNovaa Do you understand marketing? Don’t do ads and watch your product go down the drain. Amazon still do ads, Coca-Cola still do. Who are Buju and co not to do?
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Notmylogic
(@notmylogic) reported
@PS5Updates Was lucky enough to get it in my cart twice after it disappearing too bad when I hit that buy button it was for an error screens .. thanks Amazon !
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Saurabh Thakur
(@saurabh_4m) reported
Dear @amazon @amazonIN problem is not that got used product but problem is customer experience and trust .order no 403-7766944-1017103. I was I had bought it to gift this to my wife on her birthday . With help of a customer care I was able to put return request
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🌹Roseverte🌹Official🌹Wishlist Eroolia Remastered
(@rosevertegames) reported
If you're interested to buy my game on Android, for the time being if possible please use Amazon Appstore since... it seems the issue on my Google Payment is quite big and I don't know if they could pay me later or not 😭
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THE BOY 🇩🇴
(@Jaysickomode) reported
I also knew the eagles were going to win! I bet on the score to win a tv when I worked at Amazon I was close but the eagles won lol! I ran down those isles like all problems went away
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Ashish Chaudhari
(@amc262) reported
@amazonIN Amazon India Team....Getting same error when ordering "An error occurred when we tried to set your shipping address. Please try again." Your team is unable to resolve & gives illogical suggestions like delete/change address or select old address. Extremely displeased
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Candace Wu
(@candacewwu) reported
@tanayj Noticed this too! Still think Amazon has the best experience (bundling products, easy return). Just had a terrible target experience (bought 7 items and they all came separately in inefficient packouts)