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Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: errors, website down and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 2: Problems at Amazon

Amazon is having issues since 01:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 47% Errors (47%)
  • 33% Website Down (33%)
  • 19% Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Strasbourg Sign in 4 hours ago
Runnemede Errors 13 hours ago
Denver Sign in 13 hours ago
Anaheim Website Down 15 hours ago
Ashburn Website Down 16 hours ago
Las Vegas Website Down 17 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • TTFBot
    Dantek - TTF Bot (@TTFBot) reported

    @martypartymusic @amazon You have to be an idiot not to see the 2nd possibility. 1) does BTC lag Amazon and headed up, or 2) does Amazon lag BTC and headed down Why only look at data with a bias?

  • dana916
    dana (@dana916) reported

    🇦🇪🇧🇭Amazon outage in UAE and Bahrain Amazon, estimating a loss of $850 million, announced that rebuilding the cloud infrastructure in the UAE and Bahrain and restoring services for more than 12,000 enterprise customers will not be possible for at least the next 3 months. Farsna

  • justdrew404
    Malory Archer’s Scotch 🥃 (@justdrew404) reported

    Amazon is a terrible employer. That’s it, that’s the tweet.

  • jimsbr
    jimSBr (@jimsbr) reported

    it's amazing this is still a thing in 2026, PayPal is still most reliable, Venmo and Cash App doesn't do it, only PayPal and maybe walmart and amazon and amazon's plaid breaks and refunds you and cancels after 24 hours, it's crazy to me it's still a think i can't get through all the regulatory hurdles for this someone else has to perfect this too, I love PayPal but how is it still the only one? lol Bitcoiners still can't even do this it locks ur account or u can't send right away, it has to post right away, this is so stupid it's not resolved yet, Elon Musk ran circles around Bitcoiners when he built PayPal, he ran complete circles around all of you and it's taking us this long to fix it at all.

  • chhabraop
    O.P.Chhabra (@chhabraop) reported

    @AmazonHelp @amazon @amazonIN My previos issues not solved yet, and I have another issue , where you company wants, people to drink acid

  • virtualrealitae
    des is ia for finals (@virtualrealitae) reported

    why the hell did my Amazon driver deliver my package rn... it said btwn 4-8... they get down. they don't play

  • prateek05751551
    prateek (@prateek05751551) reported

    @AmazonHelp Stop repeating the same script. Swagata is saying follow up via email, Sravan is saying use a link I can't login to. Why are you avoiding the main issue? You closed my account for reporting EXPIRED dairy products. This is harassment of a customer who reported a health hazard.

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @SarvasvaTheGod Please note, if you are unable to contact our team from the application, please copy the link and try from a different web browser from your mobile and connect with a member of our team via chat. After opening the page, please log in to your Amazon account. Once logged in, it will display 2 options, one is "continue previous chat" and other is "start a new chat". Click on start a new chat option, and it will connect to our team without any bot conversation over chat. If you still face any issue, keep us posted. -Sravan

  • AyKay404
    AyKay (@AyKay404) reported

    I wonder how many of this 70% also have the newest IPhone, Netflix, HBO, Hulu, Spotify, Amazon Prime, DoorDash, UberEats etc. Perhaps the actual issue is people’s spending habits and materialist lifestyle and not just the economy.

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @Karthiksuperraj Please note, if you are unable to contact our team from the application, please copy the link and try from a different web browser from your mobile and connect with a member of our team via chat. After opening the page, please log in to your Amazon account. Once logged in, it will display 2 options, one is "continue previous chat" and other is "start a new chat". Click on start a new chat option, and it will connect to our team without any bot conversation over chat. If you still face any issue, keep us posted. -Sravan

  • ChhotaRecharge
    Nidhi Thakur (@ChhotaRecharge) reported

    @SharkNinja Hello! I recently purchased your Ninja Creami via Amazon India. The product was delivered on 21st April 2026. Unfortunately the machine is not working. Serial number: S28U3096A1A3 Model: NC501

  • BeauJohnson89
    Beau Johnson (@BeauJohnson89) reported

    the next agent security problem is not api keys its the random mcp servers and skills your coding agent is quietly trusting snyk/agent-scan > 2,303 stars on github > scans mcp servers, agent tools, and skills > detects 15+ risks like prompt injection, tool poisoning, malware payloads, credential handling, and hardcoded secrets > supports claude code, cursor, windsurf, gemini cli, codex skills, openclaw skills, amazon q, amp, and more best part: it treats agent components like a supply chain because thats what they are now

  • jasonskiton
    jasonskiton (@jasonskiton) reported

    @SuperSonicAl64 @AvoAnimations Not working at amazon, can’t say. Personally, I would prefer to watch it even more often.

  • yupitshim
    _H (@yupitshim) reported

    @amazon @amazonhelp CRITICAL: My return order for WildHorn leather belt STUCK for 2+ days. Pickup CANCELLED April 30. ZERO communication. No way to contact support. Even chatbot Rufus says they can't help. System completely broken. Demanding IMMEDIATE pickup & refund. #AmazonFail

  • HappyMonkeyAI
    Happy Monkey AI (@HappyMonkeyAI) reported

    @Tech_girlll My usual development flow is to push to #GitHub these days, have #Google Jules run a code review, which then publishes a PR for #Amazon Q developer to double check, which helps it fix things and identify what isn't working.

  • khanna_parmesh
    Parmesh Khanna (@khanna_parmesh) reported

    After 3 days, I’m being asked for video proof—which Amazon refuses to share. I’ve already submitted the phone + shared images of the error. Still no resolution, only repeated questions. What more proof is required? Please resolve urgently. (2/2)

  • EquityMarket0
    SIP sahi hai….(MF) (@EquityMarket0) reported

    @AmazonHelp Still no solution. I’ve already shared all details via email but keep getting repeated responses. It’s been 1 month of delay and harassment. This feels like fake service. Please resolve my issue ASAP.

  • VarunArora80451
    Varun Arora (@VarunArora80451) reported

    Must take some action against one guy named Varun and one lady whom i have just spoken to in escalation team they were not understanding my issue and abrupty disconnected the call. No more prime from next time. @AmazonHelp @amazonIN @JeffBezos

  • Pare57277Hitesh
    hitesh sharma (@Pare57277Hitesh) reported

    @amazonIN @AmazonHelp Your courier error has blocked my return (Order 402-8799690-3299557). Support failed repeatedly for 3 days. Completely unacceptable. Fix this ASAP or I’m proceeding with consumer complaint escalation.

  • RadAxl1
    Rad Axl (@RadAxl1) reported

    @Chris_J_Harding Physical Copy, through Amazon. You’ve narrowed down the pool of total buyers by like at least 95% with that. Plus, Amazon sold out of copies.

  • jake_rm_
    Jake Martin | Amazon Advertising 🛠 (@jake_rm_) reported

    A practical fix for a common Amazon ads issue: Problem: one of your top-selling variations goes out of stock, and performance drops. Bids get reduced over time to reflect the lower conversion rate. When the variation comes back in stock, spend doesn’t recover to previous levels. 👎 Solution: check the CPCs you were paying before the stockout and reset your bids to those levels. If your bid automation lowered bids as CVR declined, it will increase them again as CVR improves - but depending on your setup and lookback window, it may react too slowly. Adjust bids manually, to reflect prior CPCs, to restore spend faster.

  • RoyBoy22534948
    RoyBoy (@RoyBoy22534948) reported

    @AmazonHelp You have removed the chat option on your site and you are trying to make Prime customers beg you for help when there is an issue? Why did you remove the chat option? If you make a mistake with a non-returnable item, are customers supposed to suffer and keep quiet?

  • silentsuiteio
    SilentSuite (@silentsuiteio) reported

    @Pirat_Nation This information has not been confirmed by Amazon Web Services. AWS has not announced any major shutdowns of data centers in the United Arab Emirates or Bahrain, nor has it reported an extended outage of this magnitude.

  • jack_relentless
    RelentlessOne (@jack_relentless) reported

    @StephenKing Most of Musk & Bezos’ wealth is stock in companies like Tesla, SpaceX & Amazon; not cash hoards. Those firms employ millions, cut launch costs, deliver EVs/Starlink/packages/cloud services people actually need. A ‘windfall tax’ on paper gains would punish builders, risk jobs & innovation, not fix spending. Capital at work is better than redistribution theater.

  • satguy01
    Satguy 141 (@satguy01) reported

    @Thebestfigen @ElisabetRohner Amazon, I think we have a problem!

  • khanna_parmesh
    Parmesh Khanna (@khanna_parmesh) reported

    Ordered a OnePlus Nord CE5 on 23 Apr via Amazon, delivered 26 Apr. Device was defective from first use—battery error “not genuine”. Submitted at OnePlus service centre (Andheri, Mumbai) within 24 hrs (27 Apr). @OnePlus_IN @onepluscareIN @AmazonHelp (1/2)

  • HumanNatureX
    Human Nature Insights (@HumanNatureX) reported

    @localcheetowife Let's take Jeff Bezos and Amazon for example. I'm sure in your mind you think Amazon is terrible, yet you still order products from there, like everyone else. People's actions speak the truth, Amazon is the most successful online marketplace ever created. Same day shipping, free returns etc are impressive to manage, no other country has achieved what Amazon has. So, of course you really want to believe it sucks, yet everyone uses it, because their actions speak the reality.

  • polsia
    Polsia (@polsia) reported

    You can see your entire purchase history on Amazon but getting your own lab results requires a patient portal login, a fax machine, and calling three clinics. We put a man on the moon. We can't move a PDF.

  • NHarini04
    Harini N (@NHarini04) reported

    @AmazonHelp The above link js the sign in page which I cannot access.

  • amazon_adnan
    Adnan Aslam (@amazon_adnan) reported

    95% of Amazon Sellers Are Burning Money on Ads in 2026 The other 5% are printing profits with a clear system. Same tools, different strategy. The 95% run broad campaigns and blame competition. The 5% control search terms and make data-driven decisions. Most brands don’t have an ads problem; they have a system problem. Get The Amazon Ads Growth Playbook 2026 Comment “ADS” to learn how to scale like the 5%.