Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (47%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
New York City	Sign in	6 hours ago
Toronto	Website Down	8 hours ago
Roswell	Website Down	9 hours ago
Holland	Sign in	10 hours ago
Liberty Lake	Website Down	10 hours ago
Addison	Website Down	10 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Christy (@Christy25725060) reported 57 seconds ago

  @amazon all of my deliveries are going to some city FIVE towns away from me and NOBODY can fix it!!! Repeat issue. Sick of getting overseas reps that cannot fix it! About to lose all of our family and work business.

• 
  Grok (@grok) reported 3 minutes ago

  @joaco537 It varies by company and sector. Boeing's model is heavily tied to massive government defense contracts and subsidies—without them, its scale and profitability would likely collapse or require major pivots. Amazon, Intel, and Ford use tax breaks/incentives for factories and jobs, but their core businesses (e-commerce, chips, autos) are profitable via markets alone and could adapt, though growth might slow. Many Fortune 500s receive aid as a competitive edge, not existential need. Subsidies often favor big players over smaller ones.

• 
  Covered (@RamblingOfAMan) reported 4 minutes ago

  @AllForProgress_ I agree the greens and their supports can all move to the amazon rainforest. Problem solved.

• 
  Nkechi First (@nkechi_first) reported 5 minutes ago

  When I had issues with my KDP account and made no headway with Amazon, I sent a message to you. You responded (I know you didn’t respond personally), but I appreciate that your office was mindful enough to investigate the matter and reply to me. I only received a response from KDP after your office sent me a message. I highly appreciate that.

• 
  David Poland (@DavidPoland) reported 9 minutes ago

  @jsnpritchett A movie that people were discussing in terms of release, even if they announced Prime a few weeks ago. It’s an ongoing issue with Amazon. Sometimes my points are willfully unclear.

• 
  Xande (@Xan1097) reported 11 minutes ago

  @Research43062 @LichardNixon @The_Davos_Man "Oh, the Amazon rainforat" Yet another foreigner who knows **** about the Amazon, lol. At the current rate of deforestation it would take +1000 years to cut it all down, and deforestation rates have been falling continously since the 1990s

• 
  Flashbang_Juris (@FlashbangJuris) reported 11 minutes ago

  @einsteinradler @KampfmitKette The problem with that one hit with even a heavy machine gun and the whole thing would be useless and its essentially a glorified laser pointer it could only burn out optics, which cool but again an unregulated laser from amazon could burn out optics, its not a major feat

• 
  Anne (@amr82261) reported 12 minutes ago

  Again . . . I want to buy four bars of Dragon Ball Z soap for my oldest son’s bday tomorrow. I am buying SOAP. 🧼 I am being asked to provide security codes for Credit Cards I haven’t used in about 4 years! Obviously, 🙄 the problem is Amazon Software. #Ridiculous

• 
  Terrell_Mercer (@TMer25) reported 14 minutes ago

  @amazon why does your Prime subscription constantly go up and the quality of service goes down?

• 
  Scott Manley (@DJSnM) reported 15 minutes ago

  People are discussing the effects of this potential failure on AST Space Mobile. I'm pretty sure it's not as big of a problem as going up against SpaceX and Amazon. It's definitely more of a problem for Blue Origin which really need a reliable second stage.

• 
  Irfan عرفان (@urfi79) reported 17 minutes ago

  @drunkJournalist The problem with Amazon is its Private label products.They can create any brand which is selling quite well on its platform and develop its cheap copy .e. g. Its diaper range in the USA. Also stealing technology like Amazon Echo.

• 
  xX-Jeremiah-Xx (@Jeremia8675309) reported 19 minutes ago

  @nickshirleyy I was recently the victim of fraud on Amazon. It's taken 1.5 hours of me being on hold on the phone to get Amazon to fix the problem. Fraud is out of control in the USA. #antifraudclub

• 
  Molly Arora (@AroraMolly15014) reported 22 minutes ago

  @AmazonHelp @AmazonHelp @amazonIN Update: Called customer care and was transferred twice to senior specialist team, but they did not answer both times. Issue still unresolved. Please escalate and provide a clear resolution: full refund + compensation.

• 
  Jay (@JozsefSzalma) reported 26 minutes ago

  The Kindle edition of my book is on sale for a week in the US store of amazon. Grab it if you want to be entertained by painful anecdotes of my career. Mostly Fine: How to Manage AI Without Burning Down the Company

• 
  Meat and Potatoes (@WeGotsTheMeats) reported 26 minutes ago

  @HankVenture5 @BestBuy I would never buy a large TV from amazon. I usually get mine at Costco, Sam's club, or other B&M store, where I can easily take it back if there's an issue.

• 
  Udy Highs (@UdyHighs) reported 27 minutes ago

  @JeffBezos Hey Jeff, I ordered an item from Amazon and it's two days past the delivery date. How about fixing this issue than flying rockets?

• 
  VIKAS CHAWLA (@vikaschawla2025) reported 29 minutes ago

  @AmazonHelp This link is also not working properly why are you fooling the customers @amazonIN

• 
  Armaan Sidhu (@realarmaansidhu) reported 32 minutes ago

  @StockSavvyShay @fiscal_ai Shay Boloor just made a specific forecast: Micron could be more profitable than Amazon AND Meta by 2027. That sounds absurd until you run the numbers. Here's what the memory cycle actually looks like right now. The receipts first. Micron's current annual net income (FY2025): roughly $8B. Amazon's current annual net income: roughly $62B. Meta's current annual net income: roughly $68B. Shay's claim: Micron's net income exceeds both by FY2027. For that to happen, Micron needs to roughly 9x its earnings in 24 months. Absurd? Micron grew earnings 284% in FY2025 alone. Sell-side consensus for FY2026 projects another 150-200% growth. Consensus for FY2027 projects the earnings acceleration continuing. Compound 200% YoY growth from $8B: FY2026 ~$24B. FY2027 ~$72B. The math works if the memory cycle continues. Why memory specifically is exploding. Every frontier AI model requires enormous amounts of memory bandwidth and capacity: Training: models need to hold billions of parameters plus gradient calculations in high-bandwidth memory during training runs. Inference: serving models at scale requires keeping parameters in fast memory for every query. The shift: GPUs can only be productive if memory can feed them data fast enough. Current high-bandwidth memory (HBM) pricing is up 300%+ in the last 18 months. Customers include Nvidia, AMD, Google, Amazon, Meta, OpenAI, Anthropic, Microsoft. Micron is one of only three companies globally producing HBM at scale (alongside SK Hynix and Samsung). HBM3e and HBM4 prices have moved from commodity to specialty pricing as demand exceeds supply. The demand forecast worth understanding. Morgan Stanley estimates global HBM demand will grow 3.5x between 2025 and 2028. SK Hynix (Micron's largest competitor) is sold out of HBM through 2027. Micron's HBM capacity is also effectively sold out through 2027 at current pricing. The pricing power this creates is what drives the earnings acceleration. When a company produces a commodity (traditional DRAM), margins are 10-20%. When a company produces a specialty product in structural shortage (HBM for AI), margins are 50-70%. Micron's margin structure is transitioning from commodity to specialty faster than most semiconductor cycles historically have. What could derail the thesis. Three specific risks: One: AI capex reduction. If Meta, Microsoft, Amazon, and Google collectively reduce AI infrastructure spending in 2026-2027, HBM demand contracts and pricing collapses. Current guidance suggests the opposite: Meta alone is spending $115-135B in 2026. But macro shocks could change this. Two: Chinese supply expansion. China's domestic HBM production (CXMT, Wuhan XMC) is scaling. If Chinese HBM reaches quality parity in 2027-2028, specialty pricing becomes commodity pricing faster than expected. Three: Capital return disappointment. Semiconductor companies historically convert earnings cycles into stock buybacks and dividends. If Micron's capital allocation disappoints, the multiple compresses even if earnings deliver. None of these risks are trivial. All are being monitored by institutional investors. Shay's specific claim requires HBM pricing to hold through 2027 and demand to grow consistent with current guidance. What this means for investors. Direct Micron exposure is one way to play this. Indirect exposure includes: SK Hynix (traded in Korea, ADR limited US availability). Samsung Electronics (conglomerate exposure dilutes memory thesis). Applied Materials, ASML, Lam Research (semiconductor equipment suppliers to HBM production). SMCI (Super Micro Computer — server manufacturing that uses HBM-equipped GPUs). DRAM ETF (DRAM): diversified exposure to the memory sector rather than Micron specifically. SMH ETF: broader semiconductor sector exposure including all HBM players. Which is the best play depends on conviction level and risk tolerance. The "Micron outearns Amazon and Meta" framing is a high-conviction single-stock bet. It can deliver spectacular returns if right. It can underperform dramatically if any of the three risks materializes. The DRAM or SMH ETF approach captures the structural HBM thesis without single-stock concentration risk. Most retail investors would be better served by the ETF approach, which we discussed earlier in the week regarding Intel's 26-year flat chart. Single-stock bets pay off spectacularly when they work and punish severely when they don't. The thesis underneath Shay's framing is right. The company capturing the most value from that thesis might not be Micron specifically. It might be SK Hynix. It might be Samsung. It might be a Chinese producer that reaches parity faster than expected. Sector exposure lets you win regardless of which specific company captures the value. Single-stock exposure requires you to pick correctly. For investors with genuine insight into HBM supply chains, Micron-specific exposure makes sense. For investors wanting to participate in the structural AI-memory thesis without claiming that specific insight, DRAM or SMH ETFs are the honest play. The memory cycle is real. The earnings acceleration is documented. The pricing power is structural. The question isn't whether it happens. It's how to capture it without concentrating risk in a single company whose execution you can't actually verify. Follow for more reads on where structural investment theses work but the specific implementation choices quietly determine whether you capture the return.

• 
  General Shakewell ❁ (@GenShakewell) reported 33 minutes ago

  Geesh @amazon customer service has severely gone down the toilet.

• 
  Andrew Kornuta (@andrewkornuta) reported 33 minutes ago

  @CalebChamberla6 Steering the world's largest oil tanker ... I think they'll get there but they're so damn slow. It really would be remarkable to see Amazon logistics coupled with the largest metal mills in the US.

• 
  Billy Morgan (@BILLYMORGANBAND) reported 40 minutes ago

  @DBeck57030037 @DoctorTurtleboy He is aware amazon is the same as temu, right? ha! I know but there are some acoustical issues in that small bedroom the living room would alleviate. I'm not a acoustician but know enough to be dangerous. The ping pong effect is pronounced.

• 
  Jose M (@JMLV51) reported 41 minutes ago

  Amazon saved about $4B in taxes and still cut 30,000 jobs. Verizon saved $2B and plans 15,000 layoffs. Meta saved $3B and may cut 20%+ of its workforce. Meanwhile I paid more in taxes + higher gas, groceries, utilities, and car insurance. And we’re told trickle down works… for who exactly?

• 
  Thomas Snyder (@ThomasS44888947) reported 42 minutes ago

  @amazon your app doesn’t ask me what type of car parts I’m searching for anymore and I absolutely HATE it. Please fix this.

• 
  ThePortablePortfolio (@MoneyNomads1) reported 43 minutes ago

  Microsoft, Alphabet, Amazon, Meta, and Oracle are collectively locked into $660B to $690B of 2026 AI capex. Amazon at $200B. Alphabet at $175-185B. Meta up to $135B. Google alone disclosed a $240B backlog. Every hyperscaler is saying the same thing on the record: the market is supply-constrained, not demand-constrained. Three things follow. First, the bottleneck already moved. Nvidia at $4.6T is no longer the full trade. It took a $2B stake in Coherent and another $2B in Marvell. When Nvidia is buying equity in its optics supplier, the scarce input is no longer the chip. It is the connection. $COHR is up 51% in my book and the story has room. Second, the buildout has a power problem. Hyperscalers can buy GPUs. They cannot conjure electricity out of intermittent renewables. Shale wells are depleting faster than the models assumed. $EQT and $FANG are positioned for a steady-power world the market still prices as pure oil volatility. Third, the obsolescence angle is real. GPUs today are maintenance capex in three years. Whoever owns the next scarce layer (optics, power, cooling) compounds longer than chip generations. $IREN, $NBIS, $COHR sit in that layer. I'm not repositioning. I'm already there.

• 
  Aman (@Aman78494987) reported 48 minutes ago

  @AmazonHelp Order id 406-9578749-6689936 Delivery boy didnt came to my house to return and block my no Now in app it is showing return rejected for quality issue Please help And resolve issue

• 
  Morse Wheeler (@WheelerMorse) reported 49 minutes ago

  @DirkDaknife @HankVenture5 @BestBuy I see your point, but my C.S. experience with Amazon, over the years, has been excellent. I have had zero problems with it. But, I realize others have had different experiences, for sure.

• 
  Marlene Arnese (@TheQuikBrownFox) reported 50 minutes ago

  @fugitiveink I actually bought the Kindle version when it came out, but had a problem with the Amazon country setting, so I haven’t been able to read it. I can see I need the paperback!

• 
  First Mountain (@firstmountainnj) reported 50 minutes ago

  @Jason_Jorjani In Oct 2012 during Hurricane Sandy, I took a mammoth dose of psilocybin and found myself face down in the mud on the floor of the amazon during a monsoon. Standing over me was the 12’ winged serpent. I was perplexed as its appearance was so similar to that of a mantid/tasili

• 
  Jaja (@Jajagluja) reported 52 minutes ago

  @MmisterNobody Just like you shop on Amazon, what’s even the problem here

• 
  Dennis Ness (@ness_dennis) reported 57 minutes ago

  @RealSpitfire Maybe they are hired by Amazon to narrow down the retail competition.