Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (48%)
• Website Down (32%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Melville	Website Down	3 hours ago
Houston	Sign in	5 hours ago
Chicago	Errors	5 hours ago
Bourg-en-Bresse	Errors	6 hours ago
New Haven	Errors	7 hours ago
Pineville	Website Down	18 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nickadvoratrelundar (@transtemporal87) reported 1 minute ago

  @ProductionsJAW That's a shame. I've always had good experience with Amazon customer services for order errors. Did you manage to chat to a real person rather than a bot?

• 
  PrepShipHub (@prepshiphub) reported 3 minutes ago

  Still using software because “switching sounds painful”? We get it. But bad software costs time, creates errors, and limits growth every day. Prep Ship Hub helps sellers manage SKUs, shipments, returns, warehouse workflows & reporting across Amazon, Walmart, eBay and Shopify. Change is hard. Staying stuck is harder.

• 
  The Good Daddy (@GedakTaipodia) reported 4 minutes ago

  @PrimeVideo Why can't Amazon prime implement this? on-screen swipe gestures (e.g., swiping up/down on the left side for brightness and on the right side for volume) directly within the video player UI. Very annoying to use the Prime Video app UI.

• 
  Sam (@los37los50) reported 5 minutes ago

  @WellsJorda89710 Shut down Amazon in NYC see what happens then

• 
  🇺🇸 Santore (@santoretech) reported 6 minutes ago

  Amazon just reported $30B in profit. $16.8B of it was a paper markup on Anthropic. Their actual cash flow? Down 95%. Record profits. Empty pockets.

• 
  Josh Hochschild (@JoshHochschild) reported 8 minutes ago

  Is a word missing? When I order a book, I can’t tell which version I’m getting until it arrives, and booksellers often can’t or won’t say ahead of time. Amazon probably doesn’t even know. If it’s inferior quality I return it. This is a problem publishers should feel a responsibility to solve, but so far they haven’t

• 
  Bill (@W98AB) reported 8 minutes ago

  @kchoudhu yes thats because amazon has brought the per product cost down a lot. Deepmind hasnt done this, I would assume the above is only part of the variable cost.

• 
  guysie (@guysie4) reported 12 minutes ago

  @AmazonHelp It’s always your rubbish Amazon logistics your own courier that always has issues

• 
  Manish Arora (@beingsagararora) reported 12 minutes ago

  @AmazonHelp I hv already responded to d email, bt d recipient's address is unble to receive incoming mail. Instead of directing me to alternative contct mthds, help with direct resolution to this issue. I'm prepared to escalate this matter to consumer court if necessary. @AmazonHelp #amazon

• 
  Azeez P Poyiloor (അസീസ്) (@azeezp) reported 19 minutes ago

  @AmazonHelp To my surprise same fraud happened again. I hope you understand meaning when I use the word FRAUD.. how the seller of a reported platform like @amazonIN can have the audacity to do such a fraud.. that too repeatedly, even after reporting the problem.. 3/n

• 
  Vineet (@Vineet14567278) reported 19 minutes ago

  @flipkartsupport Order ID: OD337645923845737200 Need immediate intervention and resolution. Worst part is app order showing return request showing resolved Never face this issue with Amazon After long time thought of trying flipkart Understand now this is my biggest mistake

• 
  Chandler (@ChandlerPFBA) reported 20 minutes ago

  @thetoyinvestor Section 3 claimed inauthenticity. Actual issue was an SKU mixup. After proving authenticity, Amazon wanted receipts showing the correct amount of the correct SKU. Once that was sent in I got stuck in a dent loop and support has been no help. Any suggestions on a professional?

• 
  Scott Schroeder (@schrodsc) reported 21 minutes ago

  @em_Lazzy How much does Amazon pay in taxes? If you have a problem with tax laws take it up with your elected officials they made the tax code and none of them are trying to change it.

• 
  Housewife Hag (farting strawberry era) (@HousewifeHag) reported 21 minutes ago

  @Kathryn0687 Can the test wait 60 more days or is this super urgent? Lol. There are nanogram tests on Amazon that detect THC levels as low as 5 nanograms. Most hospitals only test down to a certain amount of nanograms but 30 days is not enough if you’re chronic multi-daily user.

• 
  John Straumann (@JohnStraumann) reported 23 minutes ago

  dealt with 3 different Indians from @amazon support today, problem not solved. Called @Apple got an American, problem solved in 5 minutes.

• 
  Jay Whitacre (@WhitacreJa60376) reported 24 minutes ago

  @WellsJorda89710 No more Amazon truck deliveries in New York City. Solved that problem didn’t you Mandani. What are New Yorkers going to do when they have to go out of the city to shop for everything?

• 
  Lt. Columbo 🇺🇸 (@Columbo_1971) reported 25 minutes ago

  @RoKhanna Spare us the populist cosplay. Bezos didn’t “hoard” wealth — he built Amazon, employs over a million people, and gave consumers lower prices and insane convenience. His “wealth” is mostly stock in a company that creates real value. Government already spends trillions on healthcare, education, and “social programs” with mediocre results and massive waste. “Target the hoarders” is just the same failed redistribution fantasy that’s stagnated Europe while punishing success. You’re a Silicon Valley Congressman who benefits from capital and innovation every day. Stop pretending confiscating wealth will magically fix what decades of big government hasn’t. Focus on growth, borders, deregulation, and skills — not punishing the people who actually build things.

• 
  👑 Hester David (@QueenOfWarmHugs) reported 25 minutes ago

  @amazon you ruined my checking account taking out MULTIPLE fees for a order I return MONTHS AGO, and you have ruined my entire month trying to recover from this fiasco. I am out of over $1000 due to your errors & your merchant selling me a falsely advertised product. It would..

• 
  oliverb (@oliverbrocato) reported 28 minutes ago

  Last week I saved a buddy of mine from a HUGE mistake. His team built a supplement line that hit $40k/mo and a copycat was already ranking above them on Amazon. He said they were gonna launch a rebrand to outrun them. I burst out laughing. "For what? They'll just copy the rebrand in 48 hours. U don't outrun copycats. U hunt them down and take them tf out." He signed with Bustem and we took down 8 counterfeit listings in week one. This whole thing could have cost him 6 figs. Not trying to flex. Just saying the hard truth.

• 
  Yanesh Tyagi (@yaneshtyagi) reported 28 minutes ago

  @AmazonHelp If you do'nt have access to the account/order/tracking, what kind of help can you provide in private chat? You, at least, should be able to request your back office team to look into the issue and see where your processes failed. If you can't even do that than its meaningless.

• 
  MaxedLuck (@MaxedLuck) reported 29 minutes ago

  @revenant_MMXX I'll probably pirate it solely because IO makes good games, but insane how much they fumble Bond as a property when they made Hitman. Hitman was basically an audition for the Bond license. I seriously wonder if the issues of this game are due to IO or due to Amazon.

• 
  The Last Raven In The Tower 🏰 (@lastravenlondon) reported 34 minutes ago

  Realised what irked me about Amazon-MGM's Jack Ryan: Ghost War - it's a poor man's imitation of Mission Impossible: Ghost Protocol, down to the Dubai action and London chase scenes. And what's even worse? It was co-produced with Paramount ~ the studio behind the MI films.

• 
  Top Stock Alerts (@TopStockAlerts1) reported 41 minutes ago

  American in January rolled out free in-flight Wi-Fi for members of its frequent flyer program, following United Airlines , Delta Air Lines and others. Delta in March said it would use Amazon Leo for in-flight Wi-Fi for hundreds of jets starting in 2028. United, Southwest Airlines and Alaska Airlines , which merged with Hawaiian Airlines in 2024, have selected Starlink. Carriers are battling for higher-spending customers, including by upgrading once-slow, expensive and clunky in-flight internet to higher speeds. They have also been weighing other revenue streams, like personalized ads for travelers. $AAL $DAL

• 
  Joshua Collins (@murosinvisibles.bsky.social) (@InvisiblesMuros) reported 41 minutes ago

  @amuyaskthwa Nah. He wholesale burning down the Amazon

• 
  Thelmo Rejon (@Thelmorejon) reported 42 minutes ago

  @therealKripke is a terrible last season, and the worst ending ever, comic is much better. I'm cancelling Amazon prime subscription...

• 
  Robin Lobo (@robingerardlobo) reported 46 minutes ago

  2 weeks ago, Amazon reshaped the search experience that every seller had built their business on. Type a query, see a ranked list, scroll, click. That flow still exists but it's no longer where the decision gets made. Search results now include: • AI-generated shopping summaries • AI product-page overviews • Auto-built comparison tables That means your Amazon listing now gets filtered through AI before shoppers ever click your product. Brands with stronger PDP structure, cleaner attributes, and sharper positioning are about to quietly dominate search visibility. The scary part is your ranking can stay the same while conversions slowly bleed out because shoppers are reading Amazon’s AI summary instead of your listing. Keyword stuffing won’t save weak listings anymore. Amazon’s AI now evaluates: • Backend attribute coverage • Semantic intent coverage • Product context • Use-case clarity • Compatibility details There’s also another layer sitting on top of that entire process. Amazon’s AI decides which products deserve visibility inside the recommendation layer. 3 audits every Amazon brand should run immediately is: 1. Fix your backend attributes Complete every category-relevant field inside Seller Central. Comparison tables pull directly from backend catalog attributes. Missing data instantly weakens your product against competitors sitting beside you. Aim for 95%+ attribute completion. 2. Cover buyer intent aggressively Amazon’s Cosmo graph tracks intent signals across: • Compatibility • Lifestyle fit • Durability • Use environment • Customer type Pull the top buyer questions from reviews, search suggestions, and objections. Your listing should answer every single one clearly. Weak context creates weak AI summaries. 3. Rewrite bullets for AI compression Amazon now compresses listings into short recommendation summaries. Fluffy copy gets ignored immediately. Weak: “Premium quality built for durability” Strong: “BPA-free stainless steel bottle keeps drinks cold 24 hours and fits standard cup holders” Lead with: • Materials • Outcome • Use-case • Compatibility The next 12 months will reward brands that understand this shift early. So, be quick and start implementing this today.

• 
  george robert (@georger33594738) reported 50 minutes ago

  @sjs856 So if Amazon sales dropped 30 pct you think bezos west won’t go down? Econ moron

• 
  MikeyLikesIt (@MikeyLikesLikes) reported 54 minutes ago

  @pokiman69420 @em_Lazzy He took payables of 8 billion and kicked it down the road so in four years it’ll cost 23 billion. The 9 million from Amazon are traffic tickets that were due. They were reduced so Amazon could pay less.

• 
  Snarcasm Queen (@MoreOrLessAMess) reported 56 minutes ago

  Funny we actually do realize it's serious. That's why we don't understand why you are avoiding solutions within your grasp. If Amazon could solve the gin violence problem for me if I ate beans on toast only for 3 weeks to afford the short spike in my electric bill, I'd do it

• 
  rated_sm (@rated_sm) reported 59 minutes ago

  @AmazonAE I contacted your support team today about two Amazon US (global store) orders that were facing shipping delays; agent put me on hold to escalate the issue and came back to tell me that he cancelled my orders and issued a refund without my approval or auhthorization