Amazon

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Outage Chart 01/11/2026 13:25

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Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  1. Website Down (43%)

    Website Down (43%)

  2. Errors (32%)

    Errors (32%)

  3. Sign in (26%)

    Sign in (26%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesParrish Website Down
United StatesSan Jose Website Down
United StatesGreensboro Website Down
United StatesBonita Springs Sign in
United KingdomSouthampton Errors
United StatesColumbia Website Down
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • TopLeftBrick (@TopLeftBrick) reported

    Trying to get a problem resolved with an Amazon gift card code not working, and the customer service person asks "do you know anyone who's name starts with J." Like is she calling from beyond the veil and now the table's going to start rumbling?

  • LoveMichelleXox LoveMichelleXox 🏴‍☠️❤️🤍💙 (@LoveMichelleXox) reported

    @DanRather I had trouble on Amazon app purchasing the Kindle version. I went to a browser and that worked easily.

  • _MiaMaisie MIΔ (@_MiaMaisie) reported

    @zxethedj if it’s an apple watch, i used to get all mine from amazon but now there’s 0 anywhere, i think apple have cracked down on it ): try etsy

  • BADFalcon Cassie (@BADFalcon) reported

    I know we talk about the holes you fall down in Wikipedia, but we can't leave streaming music sites out of this One minute you're promoting Raintown on Facebook, sharing links to Amazon & Spotify, so you figure while you're there, you may as well listen & give them some streams

  • LukeByron Luke Byron (@LukeByron) reported

    @DiegoMaradobbn I’m not a fan of F1 either but the ‘no personality’ comments as if you’ve got to be a **** like Fury to have a ‘personality’ irritate me each year. The tax comments also - as if these same people are barrelling down the doors at Amazon etc and demanding the same

  • irf90 irf90 (@irf90) reported

    @AmazonHelp The carrier, @Hermesparcels are useless. Their website just makes things up, they lie about trying to deliver. It’s impossible to get an answer from the . They really let @AmazonUK down badly. #poorservice

  • imademokat Katherine (@imademokat) reported

    @AmazonHelp Honestly, it is hopefully just a temp issue wherein you have hired short term Christmas trained staff in India you haven't bothered to train properly. Bc they will literally lie to you (I think so you think they solved the issue) and give them positive feedback.

  • Helmion_ Helmion (@Helmion_) reported

    @amazon support is usually good when i contact them, but the last 2 times (about the same issue) they are so dense and just don't under the problem. Like a package got stolen, i contact them, they insist it's not. Despite the tracking showing a picture of it in my mailbox.. wtf

  • TopLeftBrick (@TopLeftBrick) reported

    Trying to get a problem resolved claiming an Amazon gift card code not working, and the customer service person ask "do you know anyone who's name starts with J." Like is she calling from beyond the veil and now the table's going to start rumbling?

  • winterskips 💜Audrey (@winterskips) reported

    My store takes amazon and I just LOVE it when old people yell at me for 10 minutes over issues w their return or order and then to hit them at the end with a "I don't work for amazon, I work for kohls. I have no control over that" and watch them realize they're ********

  • Shockzy74 Cayden (@Shockzy74) reported

    My cat 7 cables came in, I was using fake cat 8 cables off amazon, hopefully this fixes my random lag issues im having in game, if not then im totally lost

  • StevensMyName Steven (@StevensMyName) reported

    @AmazonHelp You’ve repeatedly told me you cant help with personal information. Amazon has told me to ask for a supervisor or a US-based rep when I’m having issues and wasting hours with customer service and didnt even get that.

  • Psalms_fan Noah (@Psalms_fan) reported

    @apostolaich @Michael61479644 It's ok for small/medium sized businesses to be decimated by constant lockdowns but Amazon, who are getting filthy rich during this supposed pandemic can operate as usual. We can't seem to address the issue with any consistency.

  • Ransompalooza Ransom Garcia (@Ransompalooza) reported from Las Vegas, Nevada

    @CheyCab @LasVegasLocally @amazon This time. Idk what it is about this side of town, but I’ve never had so many issues with package delivery. We get other people’s packages all the time and neighbors get ours. Thankfully the people in the neighborhood are honest and return things to the right places.

  • jonnykrocks Joneigh Que’ (@jonnykrocks) reported

    @emilytorbs Still down to ruin Amazon tho

  • Nobbins1 Nobbinss (@Nobbins1) reported

    @Twitch @TwitchSupport The more you try to make adblock unusable the more people will try to develop them to be better. Soon people wont be buying Turbo at all, we would much rather pay for random adblock that works everywhere, rather than pay amazon to fix a problem they create.

  • GrapeswrathXAU Paul (@GrapeswrathXAU) reported from Doncaster, England

    @symetrysta69 @HenrikZeberg Stinks only go up for sure. When more people are not working and cannot afford even Amazon prime and gas in there car yes stocks will go up. I think the opposite.

  • LightsailSpeed Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: Rakuten Mobile , Inc ISP: Amazon PING: 26.36ms Download: 174.13Mbps Upload: 135.17Mbps

  • appealds Ryan (@appealds) reported

    @TabPharmer @Casey Lack of investment into quality education, policing, jobs. This is all a symptom of a much larger problem. Capitalism is burning the oxygen which feeds it. Amazon is a great example.

  • rickyhewitt_dev Ricky Hewitt (@rickyhewitt_dev) reported

    @AmazonHelp Hah, no problem. It was just ..."Amuzing" :)

  • Leopardprintsxx Steph 🇯🇲🎀✨ (@Leopardprintsxx) reported

    @adttaxis I'd buy an Amazon kids fire tablet which would replace my son's broken one 🤞🏿🍀🎁

  • mahmah7 Vanessa Williams (@mahmah7) reported

    @nytimes I’m in need of a donation have tried getting a job with Amazon and have been turn down twice for points on my licensing. There a lot of charities out here but they really don’t help people like me who trying and still can’t catch a brake.

  • VQuin_Harkin Victoria Quin-Harkin MA (aka Luckie) (@VQuin_Harkin) reported

    I am a convert to Amazon Alexa. It has fixed my broken radio issue and also my lack of alarm clock other than phone issue and I think if I fall in the flat / get stuck due to MS and am within range I probably can call for help.

  • glitterpeak Bry Dolla $ign (@glitterpeak) reported

    Netflix Hulu Amazon prime hbo max still can't find **** to watch I'm starting to think I'm the problem

  • SecuritySensei_ Jordan Frankel | Security Expert (@SecuritySensei_) reported

    @AmazonHelp And of course I have checked emails. Why would I reach out through Twitter if I've already received correspondence resolving this issue. This is the frustration with your company no one takes the time to go into the account and read all of the messages

  • potcallingktl potcallingktl (@potcallingktl) reported

    @BBCSimonJack What’s the problem? I just order stuff on Amazon, I don’t have it brought over on a lorry

  • _njenga1 Leo 🇰🇪🇰🇪 (@_njenga1) reported

    I didn’t even clock Tom & Jerry was on Amazon Prime. Time to go down nostalgia lane.

  • JenLongdon Rep. Jennifer Longdon (@JenLongdon) reported

    @amazon c'mon now. Bought a pixel4 a month ago - defective charging port. Called & replacement was sent but it's a Pixel3. Told I can return it for refund THEN buy another. I cannot be without a phone due to medical issues. Marcel wasn't helpful. It's YOUR mistake, please help.

  • xtc43 Bill B (@xtc43) reported

    @AOC TERRIBLE! Congress should be the last to get vaccinated. "Continuity of government" my butt. All these clowns do is ferment division, steal our money and accomplish nothing. AOC's biggest accomplishment was buring her district when she rejected Amazon's headquarters.

  • Omnimojo Muttaqi متق (@Omnimojo) reported

    @NordVPN I can’t use Nord to access Amazon Prime in other countries. What am I doing wrong? I don’t have the same problem with Netflix.