Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (48%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Norristown	Website Down	2 hours ago
Lille	Errors	5 hours ago
Angoulême	Errors	9 hours ago
Stockton	Sign in	11 hours ago
Château-Thierry	Website Down	13 hours ago
Raleigh	Sign in	13 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kit Shicker (@Kit_Shicker) reported 1 minute ago

  @1ssve That's one of the reasons it is so difficult to quit them. I have a few problems with Amazon, but their customer service is an introvert's dream. --- Me, to Chat Bot: "My anime waifu refrigerator magnet set (ORDER # 42069NICE didn't arrive. The post office obviously screwed up delivery." Chat Bot: "3 days." Me: "What?" Chat Bot: *sigh* "Wait 3 days. Then come back." Me: "Okay." --- 3 Days Later --- Me: "Uh. It's been 3 days. My anime waifu refrigerator magnet set didn't arrive. Order # 42069NICE." Chat Bot: "Refund or replacement?" Me: "Uh. Replacement I guess." Chat Bot: "Be there this afternoon. Next contestant." Me: "What?" Chat Bot: *sigh* "I shipped you a replacement. It's on the way. It will be at your door this afternoon. I have other retar... er... customers to help. Fuckity bye." Me: *tears in my eyes* "I think I love you Amazon Chat Bot." Chat Bot: "You're still talking. Go. Away." Me: "Please tell your Amazon overlords how great you and their shipping issue resolution policy is on my behalf." Chat Bot: "No." --- It is one of the most satisfying issue resolution flows. Disdain intertwined seamlessly with effectiveness and competence. Even when it used to get kicked to a human, same thing. It's beautiful.

• 
  AKU 🎋 アク (@itsblazingsun) reported 2 minutes ago

  @mrjinjin2612 “A proper episode one”bro, as much as I hate bringing up hazbin, their episode one of the amazon show when it got picked up was just a continuation of the pilot. Same goes for tdac which did the same with their episode 2 and I’m sure the others glitch shows aswell

• 
  Rich $ (@RichMoneyBling) reported 2 minutes ago

  @MensHumor It wasn't corporations being greedy, it was the fact that amazon and many other places gave you a better service. If sears was so great, it wouldn't have gone bankrupt. The times changed and they did a terrible job at adapting to it

• 
  Artemis (@ThurberArtemis) reported 3 minutes ago

  @XPhrone @AncapAir @amazon Yes, I was trying to be oblique, but that is exactly and precisely the issue. The individual contract deliveries work *most* of the time and when they don't it is a massive fail. I have had **** disappear from the face of the earth never to be seen again and Amazon takes a week to accept their own error and issue a refund. I'm not ten miles from a distribution center and apparently they get lost or stop at quiktrip and wind up in a poker game or I don't know attacked by waymo elephants. All of them should be required to drive with their windows open and the vent running full blast.

• 
  Siena 🦧 (@istoleurlighter) reported 4 minutes ago

  People with more money and resources than me saying capitalism is what makes them sad like no I actually think that’s just you …. Capitalism seems to have treated you just fine. You’re not working at Amazon so it’s not Jeff Bezos’ fault you didn’t go outside today.

• 
  diamondeye (@diamondeye) reported 7 minutes ago

  i cant go to the bar to watch so i stay home and i log in to amazon. but i cant log in to amazon so i chat with a chatbot. but the chatbot cant fix it so i find a phone number to call. but the phone number directs me to the wrong department. the economy is BOOMING THIS IS GREAT

• 
  Everyone ☕🐘 (@tcoley1) reported 11 minutes ago

  Imagine the indignity of seeing a cardboard drone bearing down on you as you realize it’s made of recycled Amazon boxes.

• 
  Donut Nut (@Christi60805497) reported 11 minutes ago

  @BrianSky I'm mostly kidding on the first point. Really what's more interesting is the company's dominant position as the Amazon of S Korea. Shares are down after the company expanded a little too fast and their new infra isn't getting quite as much use as expected

• 
  Santosh (@santosh37371) reported 11 minutes ago

  @amazonIN HOW can a customer from USA call Amazon INDIA customer service or raise complaints regarding issue with order made in INDIA?

• 
  Saeed Al Mansoori (@s_Al_Mansoori) reported 11 minutes ago

  @AmazonAE Hi Amazon UAE, please DM me. I have a complaint regarding a delayed order and an issue caused by the driver. I need urgent assistance.

• 
  diamondeye (@diamondeye) reported 20 minutes ago

  the funniest thing is defensive replies because all they can do is argue “Amazon Prime is great and affordable!” like true brainless advertising bots. meanwhile I literally cannot access my Amazon account bc it was locked with no explanation and they wont fix it

• 
  David Chavous (@DACDAC5DAC) reported 22 minutes ago

  @JimmyFNmac @chayesmatthew I see that you are a "labor organizer," so economics is not your bag. Let me explain. Amazon forced prices down for products in the economy. It increased your buying power, even you never purchased from it.

• 
  Richie Boss (@RichieBoss1298) reported 23 minutes ago

  @PrerakMDoshi @TechMasterCo Get Realme narzo 80 Pro If you have no problem with curved display ( get it from Amazon for 22k) If you dont want curved display then get Realme P4x (Slightly slow charging but massive battery) ( get it from flipkart)

• 
  Envan (@_Envan_) reported 24 minutes ago

  @kleinvegito @Sheep_Esports Feel It wasn't posted to DSPs by Amazon but by d4vd, his management (if he has still one) would need to be the ones to take it down and considering R Kelly and Gary Glitter's discographies are still up, the platforms themselves would not take anything down even if convicted.

• 
  Hersh (@doccortisol) reported 25 minutes ago from Atascadero, California

  @amazon @amazon @AmazonHelp I received a Garmin Fēnix 8 (51mm, AMOLED Sapphire) order today. The outer Garmin box was torn open along the bottom seam, the internal cardboard cradle was empty, and no watch was inside. The product was clearly removed before it reached me. This is not a courier issue — the shipping carton was intact. It points to tampering somewhere in the fulfillment or packaging chain. Please open an investigation, not just a refund/replacement.

• 
  Tessa Archer (@scifi_tessa) reported 26 minutes ago

  Entry-level hiring down 14% since ChatGPT. Amazon laid off 30K during AI risk meetings. Oracle rehired some at 40% less pay. Risk transfer from corporations to workers. UAE's AI sector is actively building with compensation reflecting the work's value.

• 
  ✨ (@ohheyitsnotme) reported 29 minutes ago

  @AmazonHelp I’ve reached out to speak to your customer support 11 times, ur not about to make it publicly seem like a tweet can fix this. You had about a million chances to keep me as a customer so begone pls

• 
  Potentially Problematic (@headspace4rent) reported 31 minutes ago

  @OldRowSwig This joke would land if we didn't have this amazing thing called Amazon subscriptions where literally a click of a button solves this issue for the entirety of your life. I'm convinced boomers/gen x just like to inconvenience themselves and waste their time.

• 
  Kierkegaard Capital (@Kierkegaard_Cap) reported 32 minutes ago

  @taobanker People quote the $wmt P/E a lot but the Walmart plus strategy is very good IMO. Basically Amazon with more nodes but variety. This gives them the ability to do produce etc that Amazon cannot do. As more people sign up the marginal cost per delivery goes down and profitability will improve quickly. I think they are gonna continue taking share from Kroger et al so you have the slow and steady twin engine of revenue growth plus profitability improvement for years to come with a moat that deepens every year. I don’t own it but I like what they are doing

• 
  Johnny N. (@Sole_Republican) reported 36 minutes ago

  We done 2.5 million plus in the last 12 months on Amazon and building to do 10 million in the next 12 months. All this from 1 supplier, you don’t need a fancy supplier or fancy software to find leads. Get your logistic cost down, buy more volume, and they would naturally want to give you more discounts…everyone just wants the high margin brands while you can be the solution to sell everything. The key is getting you logistic efficient, this is where you can beat 90% of your competitors at.

• 
  Prasanna (@pk_thandhul) reported 37 minutes ago

  @AmazonHelp The issue is still not resolved and no one has contacted me on behalf of Amazon regarding this, except the template mails. I want a status on this as the matter is serious.

• 
  Ryan Roff (@CopiousCoffees) reported 38 minutes ago

  Not in The Wheel of Time. Great book series absolutely terrible show @Amazon

• 
  Wheeljack (@SJWheeljack) reported 42 minutes ago

  @97JBrown oh man you are preaching to the choir. that exact issue is why I started breaking away from the Amazon ecosystem. hate hate hate when my covers would be forcibly changed to the TV/movie tie-in versions. I went so far as to jailbreak my Kindles so I could make it stop.

• 
  RyeG (@ryetheguyHH) reported 46 minutes ago

  @catgirlprostate Around 1250 packages an hour is slow as **** anyway. This is a position at Amazon and if you aren't making a minimum rate of 1500, you can get in trouble. I see people get upwards of 2500/hr.

• 
  Uri (@s33l1ght) reported 46 minutes ago

  I was this close buying a second hand Galaxy Fold 5 for a very cheap price on Amazon… Always wanted a foldable phone but I'm still doubting about its battery health, the fact it has 4k something mha and the problems with the internal screen. I'm a coward T_T

• 
  Mike Cardona (@Michael98503154) reported 49 minutes ago

  I don't think there is an NBA fan out there that wants to see an NBA game on Amazon or NBC... From the pre-shows, to halftime, to games, to post game, to streaming.... They both are TERRIBLE.

• 
  SissyPrecious (@sissy_precious) reported 51 minutes ago

  @MyCrnklRomance @lilCabbagepatch Quite well But you're still bot getting the point And just want to argue You hate one bad company, but still support other companies who have done same Do you still use Amazon knowing how terrible that company is and its owner is a pdf?

• 
  SIP sahi hai….(MF) (@EquityMarket0) reported 55 minutes ago

  How shameless is this support? Same repeated replies, same chat link, but no actual solution. My issue is pending since 5 May. If you can’t resolve it, at least admit it instead of wasting my time. Shame on your service @AmazonHelp #AmazonPay #FASTag #CustomerServiceFail

• 
  Yasu0x🫀 (@yasu0x1) reported 55 minutes ago

  @serpinxbt ethos being an amazon client is bullish ngl but now every project is gonna copy this partnership format and water it down

• 
  SYED SUFIYAN (@SYEDSUF57436861) reported 56 minutes ago

  @AmazonHelp Swetha i want resolution asap because we are unable to escalate this issue via amazon application. I want my product today by EOD