Amazon

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Outage Chart 02/18/2026 04:20

At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  1. Website Down (47%)

    Website Down (47%)

  2. Errors (32%)

    Errors (32%)

  3. Sign in (22%)

    Sign in (22%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesRoundup Sign in
United StatesCharlotte Sign in
United StatesLos Angeles Website Down
United StatesPortland Errors
CanadaMontréal Sign in
United StatesBethlehem Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • appletester_rus Yaroslav Gavrilov (@appletester_rus) reported

    Amazon has decided to lay off a huge number of employees amid the economic crisis. About 18,000 people will lose their jobs, and this will be the largest reduction in the company's history. The problem is that out of these 18,000 people, quite a few are working on the Prime Air

  • pranitamathur Pranita (@pranitamathur) reported

    @AmazonHelp Your guys said they will pick up the broken laptop then discuss rerun

  • DarshanThoogu10 Karthik ತೂಗುದೀಪ™ (@DarshanThoogu10) reported

    @AmazonHelp I have complained regarding quality issue camera quality is not good some minor scratches are there, so kindly arrange pickup, but they are not accepting my request, so kindly arrange pickup request right now i dont want the product anymore

  • iam__abhinav__ abhi (@iam__abhinav__) reported

    He is already theft item from order and now telling me to return order. I have several call recording against him . Kindly do something. I am a very long time customer of Amazon. I never witnessed this problem in past . This is first time experience of 420 . Regards Abhinav kumar

  • whojeann Jean || 📌MENTION AFTER DM (@whojeann) reported

    AMAZON PRIME 1 bulan (login hp) 1 bulan (all device) 1 bulan (private login hp) 1 bulan (private all device) Note: • 𖤩Free special gift, Untuk free gift nya bisa pilih mau yt/disney/vidio/iqiyi/spotify/wetv 𖤩Full garansi 𖤩Payment all wallet, qris #zonauang #zonajajan

  • PrakritF PrakritFTW (@PrakritF) reported

    @AmazonHelp Hey Amazon help, it's already been 3 days and I haven't gotten any reply back. Can I have a chat with the social media escalation team once again? My problem still hasn't been solved and I'm running out of patience.

  • xioioboro Xioioboro (@xioioboro) reported

    @AmazonHelp i was talking to them Right now they holded me for about 10to15mins now there email are not reaching me to send the broken product images but the customer care feedback email reached me now they said to call again what will I do now wait 1year you scammers

  • Nell_Dontplay Sassy (@Nell_Dontplay) reported

    At this point, they can shut down for all I care. Amazon never messes up my deliveries.

  • aditya4bordoloi Aditya Bordoloi (@aditya4bordoloi) reported

    @Debjyoti_saha07 @amazonIN @AmazonHelp Same problem bro..

  • ManeeshSoni2 Maneesh Soni (@ManeeshSoni2) reported

    @AmazonHelp Hi @AmazonHelp @amazonIN why you are redirecting to my msg again previous communication, please be responsible and make sure understand the issue first then reply anything. Please don't irritate while sending such responses, wrong information provided by amazon and with product

  • GDudek61 DoloressEd (@GDudek61) reported

    @RichardJMurphy Not like you could Close tax loopholes and non dom status Bring in a graduated wealth Tax Remove NI 2% cap for high earners Levies on Amazon, McD, Esso etc Tax private schools Reclaim assets stolen thru the monarchy. Impossible, need sell NHS & have more trickle down economics.

  • DarshanThoogu10 Karthik ತೂಗುದೀಪ™ (@DarshanThoogu10) reported

    @AmazonHelp But the issue is different camera quality is not good its worst and I'm not satisfied with the product, how can i keep the mobile with me if it is not good??

  • roy_animesh Animesh Roy (@roy_animesh) reported

    @AmazonHelp I have reached out to your Social Media Team, and was informed that the issue has been escalated. The trunaround time for an update on this escalation is 3 days! My order is already delayed, and now I’m being asked to wait for another 3 days for an update! This is not acceptable!

  • lwhomes lisa (@lwhomes) reported

    @nowthisnews Same as the 10yr old from down south who shot his poor mother in her head and killed her because he was told no to purchasing a video game of some sort then as she layed dying he went on her Amazon acct and ordered it PSYCHOPATH

  • ankurparmar1616 Ankur (@ankurparmar1616) reported

    @AmazonHelp This is not working kindly arrange a call back

  • Abhinav67405185 Abhinav singh (@Abhinav67405185) reported

    I would like to raise a concern with @amazonIN regarding my delivery, the delivery agents refuses to come upto 4th floor when oder is not paid and when its paid they come to deliver the product. Being a prime member of amazon its request to please the issue.

  • appletesterrus Yaroslav Gavrilov  (@appletesterrus) reported

    Amazon has decided to lay off a huge number of employees amid the economic crisis. About 18,000 people will lose their jobs, and this will be the largest reduction in the company's history. The problem is that out of these 18,000 people, quite a few are working on the Prime Air

  • SatvikPande Satvik Pande (@SatvikPande) reported

    @AmazonHelp I dont know what is the errror, can you call on given details? Or even you are not able to resolve the issue?

  • Summit1gMonitor JohnnyT (@Summit1gMonitor) reported

    @amazon @PrimeVideo Why is the last episode of being human season 3 not there...why do you have all these shows that end up leaving you stranded missing episodes. Not cool bruh. #FIX

  • SatvikPande Satvik Pande (@SatvikPande) reported

    @AmazonHelp Is there any other way than this URL, i’m not able to login using this url. Maybe some issue. If no other way. Thanks for help even you guys cannot do anythingX worst service @amazonIN

  • iam_nireekshan Nireekshan kumar (@iam_nireekshan) reported

    @AmazonHelp Initially They said to wait 2 days .. then again They extended to 5 days not getting any resolution by them. I don't want customer support service ,i just want social media team to handle my issue on high priority.

  • CloudCreation4 Cloud Creation (@CloudCreation4) reported

    @AmazonHelp solve my issue amazon

  • tamilhollywood2 H.A.L. 9000 (@tamilhollywood2) reported

    @AmazonHelp Last time also you said going further blah blah.. Also Going further your problem and i don'tcare... What about the time I've wasted .. ?

  • dexers726 Purusho (@dexers726) reported

    @AmazonHelp Noted down my comments for what?!. How will you guys find that delivery executive?.Why should I create awareness ? What's the resolution for me?. Can you share the order id I'm talking about or my account name?!.

  • MuranaSanto Santo Murana (@MuranaSanto) reported

    @newsyCaitlin So glad I got rid of my Amazon account, their customer service has seriously gone down the toilet!!

  • melisotomayore Melissa Sotomayor (@melisotomayore) reported

    @AmazonHelp Hi Morgan. Thanks for getting back to me. My account is on hold. I just sent a private message with more details regarding the issue. 🙏🏼

  • pranitamathur Pranita (@pranitamathur) reported

    @amazonIN @AmazonHelp rather than helping me with the refund now your cs want first the broken laptop that was delivered to me. What about my laptop which I have already handed over to you guys and what about the money which I have already paid to you guys?

  • iam_nireekshan Nireekshan kumar (@iam_nireekshan) reported

    @AmazonHelp Yes. Better you take the responsibility for my issue.

  • mejuliejules Jules 🦄☕️ (@mejuliejules) reported

    @AmazonHelp I didn’t have an order that’s the point. Courier rings multiple doorbells when there’s a delivery for one flat. I wouldn’t mind if it was to take a neighbour parcel cause they not at home. But usually I go down and the recipient does too and at least 2 neighbours also.

  • The_abhishek10 Abhishek Keshri (@The_abhishek10) reported

    @AmazonHelp Link is only taking me to aap store what kind of service is this are you guys instead of solving issues just passing time by giving some bullshit link. You what you should do call your delivery station and tell him to deliver the product seriously.