Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (46%)
• Errors (32%)
• Sign in (22%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Wiesbaden	Errors	11 hours ago
Columbus	Website Down	12 hours ago
Indianapolis	Errors	1 day ago
Montbéliard	Website Down	2 days ago
George West	Website Down	2 days ago
Ligueil	Website Down	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ATP (@ATPinsights) reported 58 seconds ago

  Anthropic is expected to launch Claude Fable 5.1 tomorrow, September 1. Here's what you need to know. Signals point to a real launch: Fable 5.1 was reportedly already registered in Amazon Bedrock's API, which usually means a model is close to going live. One tracker claims the pattern matches past correct calls, including Sonnet 5's June 30 date and Opus 5's Friday launch. The current Fable 5 launched June 9, 2026, alongside Claude Mythos 5, and is available on the Claude API, Amazon Bedrock, and Claude Platform on AWS. It's included on all paid plans, Pro, Max, Team, and Enterprise, and is priced at $10 per million input tokens and $50 per million output tokens, with a 90% discount on cached input tokens. As of late August, independent trackers say Anthropic has not officially confirmed Fable 5.1, and no benchmark scores like MMLU, SWE-bench, or GPQA have been published for it. On X, users have been debating Anthropic's lineup ahead of the rumored drop. Many say Fable 5 still beats GPT 5.6, Grok 4.6, and Kimi K3 on quality and speed, while several call Opus 5 a step down from Opus 4.6 and 4.8. Some hope Fable 5.1 won't tighten usage limits, and posters expect Anthropic's next model, Astra, to follow within days. Key numbers: - Fable 5 launched June 9, 2026 - Priced at $10 per million input tokens, $50 per million output tokens - 90% discount on cached input tokens - Fable 5.1 rumored for September 1, 2026 - Astra rumored for around September 3, 2026 As of this writing, Anthropic has not officially announced Fable 5.1.

• 
  Mark Carew (@Mark_Carew) reported 3 minutes ago

  @mithSIM @JoshuaBarzon The narrator leans on automation, but that’s only half the story. Gary didn’t just lose jobs to machines it lost them to cheaper foreign steel while U.S. mills lagged on upgrades and Washington let the imports keep coming. You see the same pattern everywhere now with small manufacturers and Main Street shops get buried by goods made under far lower labor and living costs, then sold to our front door through Amazon and big retailers. Those countries never paid their fair share in duties. That arrangement is never going to last. Thank God we finally have an administration treating this as the working family and national security issue it is. I can see Gary becoming an industrial center again. It will take rebuilding our own capacity instead of subsidizing everyone else’s. MO

• 
  🙏🚩🇮🇳Biswajit Mohapatra (@Biswaji17064734) reported 5 minutes ago

  @AmazonHelp @amazonIN Dear @AmazonHelp, I have already spent enough time following links and waiting in queues to explain the same issue repeatedly. Since your team is already handling my case and has access to the details, I request that your concerned team call me directly to discuss and resolve this matter. I should not have to keep calling and waiting for several minutes just to speak with someone, especially after nearly 20 days of delay. Please arrange a callback from the concerned team and provide a clear resolution regarding my replacement request. #AmazonIndia #CustomerService #ReplacementNotRefund

• 
  موسى (@MosaAlfridi) reported 6 minutes ago

  @AmazonHelp @AmazonKSA @AmazonHelp Update: Amazon confirmed a “systemic logistics challenge” requiring “permanent resolution.” Yet after 2+ years: no owner, no tracking, no follow-up only “internal escalation.” Acknowledging a systemic problem without accountability is not a resolution.

• 
  Kris (@Krismazey) reported 13 minutes ago

  @AZAGMayes Then everyone get off your phone, get off social media, say bye bye to Amazon and all your subscriptions. If you hate it so much don’t be part of the problem. Data centers have been around for a while. We all know this is just a ploy for China to get ahead in the AI race

• 
  fatema ismail (@FatemaI) reported 13 minutes ago

  @AmazonHelp Why shouldn't they contact me?I have wasted enough time regarding this issue!

• 
  Khabri 👂 (@real_khabri_1) reported 15 minutes ago

  Hey @amazonIN I want to report quality issues for a product delivered. I was outside, I couldn’t return the product now the return window is closed. Kindly help #AmazonIndia #Amazon @amazon

• 
  D.#dwards (@P33RL3SS) reported 16 minutes ago

  @legitbrittFLA If you actually worked in tech, the data center is going to erase your job. Do you want this? It's already happening. Thousands of remote jobs were removed recently because Amazon Mechanical Turk shut down.

• 
  Ⓒⓗⓐⓡⓛⓘⓔ Ⓜⓐⓨ (@charlottemyford) reported 19 minutes ago

  @AmazonHelp I was speaking to someone and they were looking into one of my two issues but keep ignoring the second one even though I've mentioned it twice ..

• 
  Andleebx (@miomagnificox) reported 19 minutes ago

  @amazonIN @AmazonHelp @amazon This is probably the worst experience, I could ever have. I have had tears in my eyes how badly two customer service executives had spoken with me after doing a fraud and how I was assured of a thing and later denied. I am a doctor, and an entrepreneur from india and have multiple businesses in abroad. I had Ordered a product - #405-4224902-0673901. I had requested to review this matter carefully because the product was marked as delivered at 9pm on 27 August 2026, but I never received it. I have already contacted Customer Service several times and waited until the date specifically given to me by an Amazon associate, yet the matter remains unresolved. On 27 August, at approximately 6:38 PM, I received a message indicating that the package was out for delivery. I therefore expected the delivery to take place normally. However, without the package actually being handed over to me, the order was subsequently marked as “Delivered.” I did not receive the Angel Falls product, nor was it handed over to me or, to my knowledge, to anyone at my residence. I immediately contacted Amazon Customer Service regarding this discrepancy. I spoke to an associate named Omkar at approximately 9:15 PM, and at around 9:18 PM I also received a follow-up email from him concerning this exact order. This email is important evidence because it confirms that my complaint was raised with Amazon immediately and was being personally followed up by the associate. During our conversation, I was specifically informed that the delivery associate’s vehicle had apparently run out of fuel and that my package had consequently been scanned at a different location. I was asked to wait until 31 August. I was further assured that if the package was still not delivered by 31 August, a new order would be created for me. Based on this assurance from Amazon’s own representative, I waited patiently instead of pursuing the matter further at that stage. Today is 1st september, yet I have neither received the product nor received the promised resolution or replacement order. Instead, when I contacted Customer Service again, I spoke with two female associates whose behaviour I found extremely rude and dismissive. Rather than properly addressing what had already been documented and promised by the earlier associate, I was left without a solution. The worst part is Amazon’s own associate had already informed me that the package had been scanned at a different location. This is not merely my assumption about what happened to the package; it is the explanation that was provided to me by Amazon Customer Service when I first reported the non-delivery. And when I returned my previous product, the same delivery agent who delivers clearly said "your product is not with me". Even worst, the email that has been sent to me says I gave the otp on 27th of August which I never recieved. They could have easily investigated if I recieved any calls or otp that I never did. They believe everyone is like them doing fraud around. I want to tell you guys I have no time for such things. I am a reputable doctor. Moreover, amazon could have easily examined the delivery scans, GPS/location information, OTP records, delivery-associate records, and any other available proof of delivery for the Angel Falls item. If the package was genuinely delivered to me, there should be objective evidence establishing where, when, and to whom it was handed over. This is not a matter of refund, a matter of ethics and integrity where you trust a platform and they accuse you to have received the product. They are telling you in another way that you are doing a fraud. I request everyone, whenever there are such issues, we all know we can afford at some point, but go for an FIR, and always report to national consumer helpline so that at some point they realise it's not a matter of money and a mere matter of integrity and ethics. The worst service and worst experience ever.

• 
  DocStark (@cornybacteria) reported 19 minutes ago

  @bohot_saraa I've yet to go out and find places in Chennai for second hand books. All of them end up being self help and stuff. Although why is amazon an issue? Price?

• 
  Dipendra Mitra (@dipendra_mitra) reported 21 minutes ago

  @AmazonHelp Again the same nonsense reply. Please understand the concern before responding. Guess I need to approach some governmental authority to get my issues resolved as you all are jus playing with the customers

• 
  Divya (@reallydivyaa) reported 22 minutes ago

  @amazon @AmazonHelp @amazonIN I’m facing an issue with my orders #407-6156023-0489949. The delivery agent is not coming to my doorstep, even though my complete address is clearly mentioned in the order. When I ask them to deliver to my door, they simply cancel the order.

• 
  Catchafallingknife (@Stocktricians) reported 24 minutes ago

  @itsbullionaire_ Meta might have more upside at current prices but I would take Amazon hands down .

• 
  Dr. Rehana Bhat (@sarabhat89) reported 26 minutes ago

  @AmazonHelp Sir am ready to pay shipping charges but kindly help me in this. From Sunday am talking to them and they kept me in dark saying they would fix it but today they Direct refused to help.

• 
  Sai saran kondisetti (@whokilledsaran) reported 31 minutes ago

  @AmazonHelp Ihave already contacted customer service multiple times regarding this issue, but the problem is still not resolved. Each time I’m asked to connect with another team, without any actual resolution. Please escalate this case and resolve the issue

• 
  Murtuza Raipurwala (@MurtuzaRaipur) reported 33 minutes ago

  @AmazonHelp Since 18th August daily return are created but nobody comes for pickup so what is the issue going on? I cannot on a daily basis make call and your people just creating new dates return and give me assurance it will be picked up today is 1st September is this justice seriously?

• 
  Generated For AI (@GeneratedForAI) reported 34 minutes ago

  Columbia researchers used Claude Code to build clones of Amazon, Twitter, Airbnb and Slack then planted 30 subtle bugs inside them. Claude, Gemini and DeepSeek tried to find them. None caught them all. A deterministic checker found every one. These weren’t obvious bugs that crashed the apps. The interfaces looked functional and displayed convincing feedback, while the underlying actions silently failed. A promo-code button could display “Discount applied!” without changing the total. A favorite button could appear to save an image, but point to a different image after refreshing. A form could report success even though nothing was stored. The researchers call these “silent behavioral failures” and they may be one of the biggest risks of vibe coding. To test whether frontier models could detect them, the team gave the broken code to Claude Opus 4.7, Gemini Pro and DeepSeek V3. They tried three prompts, ranging from a simple “Are there any bugs?” to a detailed feature description with an edge-case checklist. The best result came from Claude using the most detailed prompt: 1. Claude: 26/30 bugs 2. FlowCheck: 30/30 bugs 3. FlowCheck false positives: 0 Most of the other model-and-prompt combinations performed considerably worse. More detailed prompts didn’t consistently help either. The models were good at finding localized mistakes, like an incorrect value or a missing update inside one block of code. But they struggled when finding the bug required tracing information across different functions or checking every possible branch. Sometimes they even inspected the broken code and explained why its behavior was probably intentional. So the researchers built FlowCheck. Instead of asking an AI whether the code looks correct, users tell it what the app should do by selecting visible elements: “When I click Apply, the total must change.” “When I save this item, it must remain after refreshing.” FlowCheck converts those expectations into deterministic CodeQL checks and traces whether the required actions actually connect to the correct outputs. The AI can rationalize why broken code appears reasonable. The checker only asks whether it does what the user requested. The experiment was limited to four plain-JavaScript apps with deliberately injected bugs. FlowCheck also cannot yet handle many React, Vue or runtime-only failures. But the broader lesson is clear: Vibe coding solved the code generation bottleneck. It did not solve the verification bottleneck. The winners may not be the AI systems that write the most code. They may be the ones forced to prove that their code actually works.

• 
  Pupul (@Pupulmimi) reported 35 minutes ago

  @AmazonHelp @amazonIN This link isn't working. Also, I don't want to be redirected to the Homepage. I've already complained and was connected to your customer service which is just a recorded msg. Absolutely terrible service!

• 
  Nilaxi Patel (@NilaxiPatel4) reported 41 minutes ago

  @AmazonHelp @AmazonHelp I have already submitted ALL the requested details through the link you provided in your reply, including the order/issue details. Yet the pickup has STILL NOT happened.

• 
  Amazon Help (@AmazonHelp) reported 45 minutes ago

  @Varun82043604 Please copy and paste the link into a different web browser clearing cookies/cache and enabling desktop mode or try to access the link via desktop/laptop to connect with our team. Copy the link > paste the link in any browse > search the link > login to your Amazon account and once logged in, it will display 2 options, one is "continue previous chat" and other is "start a new chat". Click on start a new chat option, and it will connect to our team. Kindly connect with our team via order related account for our team to check and help you accordingly. -Fasi

• 
  Alan Denham (@Nuomer1) reported 47 minutes ago

  @MichaelJecks Any problems purchasing from Amazon and downloading directly? And what is the battery life like? And is it back-lit?

• 
  Allan Ignatius VP (@AlanIgnatius) reported 47 minutes ago

  @AmazonHelp Not working.

• 
  Mark Daniel Zalomajev (@mdzalomajev) reported 49 minutes ago

  Last month, a tech entrepreneur offered me to become his co-founder. He raised more money for his product than I ever did. His product does exactly what I spent months researching. I said no. Here is why. Since spring, I have been researching one big idea: an AI operational platform for D2C brands selling on marketplaces (can’t wait to share it with you!). I collected over a thousand research files, tested demo versions of every tool on the market, and analyzed our own sales calls to understand what sellers actually struggle with. I basically wrote a full business plan that felt literally like a university dissertation. And then a founder from my city reached out. He is building the same thing. He already raised a few hundred thousand and is now raising over a million more… On paper, it was a perfect match: his fundraising machine plus my Amazon expertise. During our talks, I heard one phrase that explained everything. He said: "We sell investors the future." Not the product. The future. Nobody on his team knows the industry. He hired a product manager without marketplace experience and let him go two months later. The product itself was not the point at all. The valuation, the next round — that was the game. And honestly, I deeply respect him. He brings Silicon Valley thinking into our small Baltic economy — raise fast, move fast, build a track record. Our local scene is on the opposite extreme: too careful, too slow. We need people who push toward the middle. But I could not join. Two reasons: The math. After the first round, the valuation already carries obligations to existing investors. Joining as an equal co-founder was simply not possible anymore. The fire. Committing to a startup means 5–10 years of your life. You cannot spend a decade on something you do not burn for. He burns for the raise. I burn for the product. There are doers and there are tellers. Tellers win attention, and attention is the new currency — I take that lesson seriously. But you cannot outsource caring about what you build. Question to founders: would you join a well-funded startup where nobody cares about the product? Where is your line?

• 
  🇸🇦🇮🇳عرفان✪𝕏 (@theirfannnn) reported 50 minutes ago

  @amazonIN My Amazon account having an issue I am not able to order product worth more than 500rs. Please look into my account.

• 
  tony (@tonyf_efc) reported 52 minutes ago

  Everton making me happy with latest news helping me calm down after some yanks hacked my amazon account and stolen £300 out of my bank and I have to wait upto 15th of September to open a fraud

• 
  Mike Williams (@CaptainNukko) reported 54 minutes ago

  A year ago, I really didn’t have anything bad to say about @amazon. This year. Different story. They keep trying to send packages here using their drivers. Problem is. They never come here and mark the thing as “undeliverable.” It is very deliverable. They deliver almost daily to the house across the road. Prime is no longer worth it to me. Since the deliveries are so bad, why bother?

• 
  Vraj (@vraj_ai) reported 55 minutes ago

  fable 5.1 looks very real now. the model id on amazon bedrock returns a 404 “model not found” instead of the normal invalid identifier error. that’s a much better signal than random discord leaks. the backend seems to recognize the name, it just isn’t live yet. september 1 was the prediction, but anthropic still hasn’t confirmed it. i care less about another benchmark bump though. if 5.1 keeps fable 5’s one-shot/frontend strength while getting less overconfident on messy coding tasks, that’s the upgrade i actually wanna see.

• 
  Rana Pratap Singh (@ranapratap125) reported 56 minutes ago

  @AmazonHelp Pathetic service @amazonIN! My order 407-7983205-6961960 returned without my permission. Delivery team never called me. Same issue again & again near my city.. Need urgent resolution & re-delivery today. #AmazonIndia

• 
  iamcandid (@iamcandid1) reported 58 minutes ago

  @blinkitcares @letsblinkit THE MOST DISAPPOINTING SITE TO ORDER FROM!!! 👎 Please STOP SAYING YOU VALUE YOUR CUSTOMERS WHEN YOU CLEARLY DON’T. You LOST A REGULAR CUSTOMER THERE . AMAZON WINS HANDS DOWN✨