Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: website down, errors and sign in.
Full Outage Map
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 31: Problems at Amazon
Amazon is having issues since 08:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Website Down (47%)
- Errors (31%)
- Sign in (22%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Indianapolis
|
Errors | 13 hours ago |
 Montbéliard
|
Website Down | 16 hours ago |
|
George West
|
Website Down | 21 hours ago |
|
Ligueil
|
Website Down | 1 day ago |
|
Rennes
|
Website Down | 1 day ago |
|
Valparaiso
|
Website Down | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Gyanendra Singh (@gyanendra2k3) reported@AmazonHelp @AmazonHelp - I answered all the concerns over the email, however no one reads it. Generic answers coming that are not helpful. Ask someone to setup a call with me. I will keep it updated here until we short this issue.
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2 for 1 Bang Wigs #Anaconda 👑 (@Pr1nc3ss_Bilq) reportedI spoke to an Amazon customer service agent. Omg. I have never been disrespected by an @amazon CS rep. This rude idiot was literally trying to yell over me as I was explaining the issue. The only thing that makes the service convenient is fast shipping and returns. I
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Winston B. (@DoDataThings) reported@Blum_OG @alliekmiller Cost and data quality aren't separable here. Once correlated error sets in, you can't clean it up cheaper, only pay more for tighter environments or accept the noise. Amazon shutting it down instead of rebuilding the controls tells you which side of that tradeoff they landed on.
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Sulabh Awasthi (@sulabh_612) reported@AmazonHelp This is to inform you that the issue is still open and waiting for your response.
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Austin Wicker (@InMotionQuest) reported@CarolsCloset @amazon Sounds like a ******* user error because never had an issue with returns at Amazon.
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Just Herself (@herself_ju85775) reported@AmazonHelp I'm done wasting my time with Amazon. You didn't care when these issues were private. I will no longer pay for the aggravation shopping with Amazon has become.
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Amazon Help (@AmazonHelp) reported@fahadmohdshahid Please copy and paste the link into a different web browser clearing cookies/cache and enabling desktop mode or try to access the link via desktop/laptop to connect with our team. Copy the link > paste the link in any browse > search the link > login to your Amazon account and once logged in, it will display 2 options, one is "continue previous chat" and other is "start a new chat". Click on start a new chat option, and it will connect to our team. Kindly connect with our team via order related account for our team to check and help you accordingly -Idrees
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carolyn tackett🐊 (@CarolsCloset) reported@flemingscheetos @amazon Had the same problem before when they sent me a completely different product than I had ordered. I followed their "easy" return process and then got denied a refund because I returned a different item than the one I ordered. That's exactly why I tried to talk to a person this time
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Alva (@AlvaApp) reportedNVIDIA is investing $3.5B in MediaTek, but this is not mainly a stock bet. MediaTek issued NVIDIA five-year convertible bonds with 0% interest. NVIDIA can later convert them into roughly 1.5% of MediaTek, but only at a price 15% above MediaTek’s current share price. So what is NVIDIA really buying? Overall, NVIDIA is spending $3.5B to make sure that even custom AI chips still live inside an NVIDIA-controlled AI factory. MediaTek will help design custom AI chips for cloud companies, then connect those chips to NVIDIA’s NVLink system. Companies like Google, Amazon and Microsoft increasingly want their own AI chips instead of buying only NVIDIA GPUs. NVIDIA cannot stop that. Its response is: “You can build your own chip, but connect it to our networking, memory, software and server racks.” That way, NVIDIA can still make money even when a customer replaces some NVIDIA GPUs with custom chips. This also gives MediaTek a serious entry into the custom AI chip market. It now has cheap financing, NVIDIA’s technical support and a ready-made path into large AI data centers. The companies to watch are Broadcom and Marvell, which already help cloud companies build custom chips. MediaTek is not taking their business tomorrow, but it is becoming a more credible competitor. The bigger picture is, NVIDIA is trying to make NVLink the standard connection system for AI data centers. It does not need to manufacture every AI chip if it can control the infrastructure connecting all those chips together.
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Sean Love (@seanlamontlove) reported@ABC7 If its a piece of clothing,its not really a capital offense. Amazon employs allot of people and most of them do a good job. It feels like people are kind of picking on these drivers lately. They give people with some trouble in the past a job and the lawyers are salivating to sue
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fahad (@fahadmohdshahid) reported@AmazonHelp Link is not working
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Amazon Help (@AmazonHelp) reported@RANJEETMantidw Kindly get in touch with our team via the link provided earlier within the active time frame for further assistance. Please copy that link to web browser and access it from there. You can also access the link from desktop (PC or laptop) web browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link. -Sankita
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Amazon Help (@AmazonHelp) reported@fraudindlrs @amazon @fraudindlrs We acknowledge your concern regarding the delivery status and sincerely apologize for any inconvenience this matter may have caused. Given that this issue has been escalated, our team will review and provide you with an update accordingly. We request your patience as we work through this matter within the timeframe previously communicated. -Swetha
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America1ST🇺🇲 (@OnTwit4Trump) reported@321FLSpaceCoast @CarolsCloset @amazon Thats exactly what i do and never have a problem. Hope I didn't just jinx myself!
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Bhanu Goyal (@bhanu_goyal) reportedI am ready to ship it back but Amazon said they will only refund the shipping cost and not the cost it takes me to go to the post office. Why is your issue my problem.
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Lucifer🇮🇳 (@Lstseeker) reported@AmazonHelp Problem solved, thanks 🙏
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KC Sunshine (@KEC913) reported@miles_commodore NO Retail in general soon be thing of past AMAZON just makes it too damn EZ I want to complain Have slow delivery(don’t) Have bad return policy (don’t) Too hard to return items(it EZ) Too Expensive(it’s not) Don’t have enough of what I want/need(got everything) Just Saying
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El Coyote (@kbo_coyote) reported@CarolsCloset @amazon I have a family member who orders from Amazon constantly. If she is unhappy with the product, she simply calls Amazon. Generally, the tell her to keep it or toss it, then they resend what she wants. Never an issue. In fact, she does it so routinely that if I were Amazon, I'd tell her to take her business elsewhere.
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JS (@JSX423) reportedHow does no one bring this stuff up? Grok pulsing ambient lights when listening is going to give someone a seizure - what the hell is up with that? This NEEDS to be an option to turn off like music sync. Grok should auto close after about a second. And do I really need to say Thanks or Goodbye after asking to lower fan speed? Does it really have to explain everything it did? Does it have to say 'anything else?' everytime? Honestly feels like it wasn't even tested. @Tesla take notes from Amazon (Alexa has option to just beep when performing action and naturally closes) Easy Entry after FSD parks is still broken. Pretty manual is not supposed to change to easy entry until seat belt is unclicked. Not a big deal but 2x view is a lot less useful than I thought it would be. Would rather it be dynamic - i.e. someone approaching blind spot, it zooms out then goes to 2x with no one around - similar to intersection auto zoom out.
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Just Herself (@herself_ju85775) reported@TrDeveaux @CarolsCloset @amazon Easy yes, but when your orders aren't delivered on time, sometimes not at all or, as happened more than once, a filthy used product was delivered, it isn't worth it. I have spent hours trying to resolve issues or get a refund. I am done with Amazon.
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Jessica Dawn (@genesijesi) reported@CarolsCloset @amazon I never have any problems talking to Amazon support. Use the chat option & request a human agent. Now they actually just quickly provide a fix rather than get into arguments or anything. I had a late order in May that caused a disruption…they refunded me double the cost
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Amazon Help (@AmazonHelp) reported@BeeBalthazar @BeeBalthazar We're sorry to hear about the poor experience. We're here to help. To better assist you with this issue, would you mind confirming which of our Amazon websites you placed your order on (.com, .uk, .ca, etc.)? We're standing by to assist. -Brandon
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Gyanendra Singh (@gyanendra2k3) reported@AmazonHelp I would recommend- Instead you are forcing me to wait for timeline, better you show some commitment and passion within that timeline. Billions of customer like me build you (@AmazonHelp) so stop advising me and do your job with respect and honesty. Fix your bugs Please THANKYOU.
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ｃｈｅｄｄａｒ (@cheddar420yolo) reported@UK_Daniel_Card Show me on Amazon dot com the every store app where is the camera to observe me pondering an interesting unsolved problem?
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Anthony Burger Capo di tuti capi (@AnthonyBurger69) reported@WallStreetApes Order them from Amazon. Problem solved.
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Heisenberg 🔆 (@ShashTrader) reported@amazonIN @AmazonHelp all products in my account are showing as delivery date of 28th Oct. i understand the issue is mot only with me but other accounts too. Are you doing something to fix or will you just blabber around asking to wait for f***** 2 months to get product delivered
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zerohedge (@zerohedge) reportedPremarket movers Mag 7 stocks are mostly lower with the exception of NVDA which rises 0.6% after Friday's slide (Apple -0.3%, Meta -0.1%, Amazon -0.4%, Alphabet -0.5%, Tesla -0.6%, Microsoft -0.6%) BioMarin Pharmaceutical (BMRN) rises 4% after the company said it had entered into binding terms with Ascendis Pharma, resolving the patent and ancillary disputes concerning Ascendis’s Yuviwel. Energy stocks (CVX +2%, XOM +2%) rise with oil as tensions spiked in the Middle East, with the US and Iran exchanging strikes for the first time in about a month and Tehran claiming a tanker was hit by mines in the Strait of Hormuz. Kaiser Aluminum (KALU) rises 2% after UBS analyst Alex Stansbury raised the recommendation on to buy from neutral. PG&E (PCG) falls 15% and Edison International (EIX) declines 5.5% as California legislators introduced a bill that would update the state’s wildfire response without shifting liability away from publicly traded utilities. Pinterest (PINS) slips 3% after announcing Chief Financial Officer Julia Brau Donnelly will step down from her role on Oct. 30 after three years with the company. Science Applications (SAIC) rises 8% after the government IT services contractor boosted its revenue guidance for the full year. SLB (SLB) inches 1% higher after agreeing to acquire Kelvion, a firm that provides data center cooling solutions, from investors including Apollo Funds for $3.4 billion in cash.
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Lomboreb (@lomboreb) reportedBad data costs real money. And when an EAN points to the wrong product, the fix means proving to Amazon that the barcode belongs to the brand. A reseller cannot get that letter, so the mismatch stays.
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Bringing Up The Past (@BringingP33133) reported@CarolsCloset @amazon I'm lucky, I guess. I never have problems and they usually send me the correct item or a replacement free and easy and tell me to keep the wrong one.
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tms4150 (@GramaraTamara) reported@CarolsCloset @amazon Yep. I used to sell on Amazon. It was a nightmare, nearly impossible to talk to a human when there was a problem, and even then mixed results. Outrageous fees (had to charge $10 more), so I gave up and now sell just on Etsy. Wasn't worth the hassle.