Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: website down, errors and sign in.
Full Outage Map
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 20: Problems at Amazon
Amazon is having issues since 09:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Website Down (45%)
- Errors (31%)
- Sign in (24%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pozza di Fassa
|
Website Down | 4 hours ago |
 Bristol
|
Website Down | 4 hours ago |
 Paris
|
Website Down | 6 hours ago |
 Natal
|
Errors | 20 hours ago |
|
Gourdon
|
Website Down | 1 day ago |
|
London
|
Sign in | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Harrow (@viakharma) reportedAmazon ****** in trouble 🔥🔥🔥
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Aeru (@Aeru1011) reportedA commercial blue collar roofer makes less than an Amazon driver and doesn't get health insurance. The economy is broken.
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lisa 𐙚⋆.˚ (@sounddofrain) reportedI haven’t been awarded my royalties for this month’s sale through Amazon KDP. Is anyone else having this issue and if so, is there a way I can report it?
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0X daredevil (@yeatersink) reported@Wyd_eshuu I actually haven't tool that solves this problem. It's called the ding Sling. It's quite a novel tool, there's like a little plug that rest in the belly button and it has a very thin finally braided rope that goes down to the groin area where a nice satin pouch that holds dummy up. It's nice little satin sling, keeps little daredevil out of the water. They call it a ding sling or a turtle girdle, you can find them on Amazon.
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TexasGal (@TexasGalReborn) reported@FrankW4809 They are the best!!! When they first came out, they were expensive. Went by “Humzinger” name brand. But as most things, there became knockoffs just like them for much less on Amazon. I found the ones with the rails that go up instead of down are better because they will actually sit on it to drink. Possibly because it forces them to more than intentionally (if that makes sense)
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⚡ (@Szoboholic) reported@XRPspider @KingdomsCometh So you being dumb is an Amazon problem? You got exactly what you ordered.
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North (@NorthernSki) reported1. Buy a good email I will unfortunetly be gatekeeping my go to provider so you gonna have to do your owb research on this😭 But this is how you know the Email is usually good: - It has normal human activity like Facebook login codes, Amazon Orders etc.. - It’s at least a year old (ideally older) - Has a country set and a phone number is already attatched to it. These are all green flags you should look for, however this doesn’t mean the email will work 100% of the time.
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Anthony Melendez (@Amelendez71) reported@MorePerfectUS Amazon isn't exploiting drivers. Those people know what they've signed up for and how much they can deliver via Amazon Flex. Now, if they can't finish their deliveries, they're encouraged to bring them back to the warehouse they started from. They know how much they are being paid when they sign up for a route. It also gives the drivers flexibility. What's the actual problem?
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deepa 🏴☠️ (@deeparocks) reported@Polymarket Amazon will replace it what’s the outage above
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Rusty Williams McMurray (@1RustyMac) reported@Polymarket Meanwhile, one state north… Oklahoma watches another multibillion-dollar project drive down I-35. We already have cheap land, cheap energy, low taxes and one of the lowest costs of doing business in America. What keeps beating us? Workforce. Education. Infrastructure. Access to capital. Technology ecosystem. Quality of life. You can’t tax-cut your way around a talent pipeline. Oklahoma doesn’t need another slogan saying we’re business friendly. We need to build a state where the next Amazon looks at Austin and says, “Nah. Keep driving north.” 🇺🇸 @GovStitt
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Paul Harcombe (@paulmbe67) reported@Guesty22 The trouble is that now there's no adverts as promised, then a few small ones will pop up, ones you can't skip. See Amazon, Netflix etc
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Carlos Cooks (@LewiHype) reported@AmazonHelp The item quality is a issue and within 30 days or not even 31 days @amazon should standby their product and they did not! could’ve offered replacement but did NOT
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Eddy (@Eddy_Pour) reported4. Reported CAC is rising, and it is not a fully loaded acquisition cost Q2 CAC was $301 versus $139 in Q2 2025: 2.17x higher YoY. It was broadly flat versus Q1, despite acquisition spend nearly doubling, and preliminary July CAC improved to $239. But IM8 defines CAC as acquisition marketing spend divided by reported new customers. It excludes operating costs, royalties, ambassador costs and financing costs. Public disclosure does not allow a defensible fully loaded CAC calculation because those additional costs are not allocated between acquisition, retention and brand building. For GC funded cohorts, financing is another separate economic cost. Illustratively, if 70% of a $301 CAC were funded, the return multiple premium would equal approximately: • $11/customer at six month payback • $19/customer at twelve month payback The 30% IRR cap could make the actual amount lower. This is financing cost, not acquisition CAC, but it still reduces the cohort’s economics for shareholders. There is also a denominator issue: every Amazon order is counted as a new customer because Amazon does not provide customer identity. Amazon represents approximately 20% of reported new customers but only around 5% of revenue. Repeat Amazon buyers may therefore be counted as new customers, increasing the reported customer count and reducing reported CAC. The size of this effect is not disclosed.
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smart Baba (@MillionstarSk) reported@amazonIN This is extremely disappointing customer service. I requested a return for my Digitek LED D40, and Amazon accepted the return on 3 August. Since then, the pickup has been scheduled repeatedly — 4th, 9th, 11th, 14th and 17th August — but not a single pickup agent has called me and nobody has come to my address to collect the product. Every time I contact customer care, I am simply told to reschedule the pickup. No proper explanation, no call from the pickup agent and no actual pickup. I have been waiting since 3 August and have cooperated with every scheduled pickup. This is completely unacceptable. Please escalate this matter immediately to the concerned logistics/pickup team and arrange the actual pickup. I do not want another meaningless rescheduling. If this issue is not resolved promptly, I will have no option but to file a formal complaint with the National Consumer Helpline and pursue the matter through the appropriate consumer forum. Please provide a proper resolution and escalation reference number. @amazonIN @AmazonHelp
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Er.Manoj Kumar (@ManojKumar_4439) reportedagain i am facing same issue with product which is showing out for delivery but didn't received yet what is the problem with amazon, now people placed order for suffer. now i will escalate to the top.
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Ramkumar S (@raamleaks) reported@amazonIN @AmazonHelp got the swing car for my kid. It's was broken suddenly. Please share link, I will share the order number and other details. Please do the needful..
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ForHD (@AcountForHD) reportedWhy do I want someone on here to buy me a chastity cage (cheap amazon one) and make me put it on for them.. msg me if you’d be down to buy me one #wankchat #femboy #bichat
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David Robbins (@DaveRobbinsAsia) reported@XRPspider So you paid 28$ then complained, you are the problem and not Amazon
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Sachin Grover (@maverickNerd) reported@AmazonHelp issue is not resolved yet even though Nissar from Social media team told me on the chat that i will get my price difference credit with in 3 days. Still nothing done from your end.
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Alfa Citizen (@ChavhanLk) reported@AmazonHelp When I called your customer representative, they are not able to transfer my call to the concerned team. What should I do? The issue is pending since July 7
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Ganesh Bahire (@ganudonboss) reported@AmazonHelp The order is already in my city, yet Amazon has failed to deliver it for 10+ days. The problem is clearly with the local delivery handling, but instead of coordinating with the delivery team, Amazon keeps asking me to wait or cancel. I want my order delivered, not cancelled.
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N.J. (@Ya_BoyNate) reportedLambs that were able to get a signed Glitter vinyl, what time did you discover them being in stock on Amazon? I feel like I was there early af and it gave me that error when trying to purchase 🥲🥲
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man with no name 🏳 (@systemslave6) reported@thegranturismo Your server connection to amazon is poor, thumbsticks are delays controled discrimination
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Choudhury (@Choudhuryharip) reported@AmazonHelp I have performed all the steps suggested in the email and replied to them. I have updated Fire TV. Still the same problem is continuing.
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Ganesh Bahire (@ganudonboss) reported@AmazonHelp still problem not resolved
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Marcel Bel (@marcello_bellei) reported@YashManghnani1 Hey Yash! I sold ads at Google for 5 years and also worked in ads at Amazon and Spotify. A few things I’d suggest: • Always test 3–4 creatives at a time. Let them run long enough to learn—ideally up to 30 days—and double down on what works. • For a new product with existing search intent, I’d start with Google Search before Meta. • Focus heavily on the landing page. Getting traffic is useless if the page doesn’t convert. Paid acquisition takes time, data and constant iteration. I wouldn’t go all-in before giving it at least 3–4 weeks. Happy to help if useful!
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Gabor Szilasi - von Tajgetosz German Shepherds (@gaborszilasi) reported@AmazonHelp Already notified your customer service, again. With photos. . This is a repeated issue. #Amazon fails, does not support and follow ADA requests. Your customers and shareholders need to know.
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Ivan Falco (@itsivanfalco) reportedDo "free AirPods for a demo" ads actually work? We spent over $60k on them to find out. Common sense says offering a free gift for a demo is a bad idea. You'd just attract people who want the freebie. But the data says otherwise. We ran them across several clients. The numbers beat what I expected: - 184% increase in qualified meetings - 38:1 pipeline-to-spend ratio - On Meta, even higher, up to 79:1 But they also flopped for others. So what makes it work for some and not for others? 1. WHY THEY WORK A Senior+ decision maker in the US isn't hopping on a 30-minute call only because $150 of AirPods. It's not worth their time. Unless they were already a little curious about your product. That's the whole thing. The AirPods don't create demand. They just lower the friction for people who already had interest. So with tight targeting and a backend process to filter the freebie hunters, the people who show up are real buyers. 2. WHY THEY FLOP For clients with little brand awareness, these ads died. If your product isn't interesting or nobody's heard of you, a free gift won't fix that. The incentive can't do the education for you. The clients who won had already been running strong awareness motions. That's the lesson: Incentive ads don't save a paid motion. You still need a proper paid media strategy underneath. 3. If you want to run them, a few things that matter: → Match the incentive to the audience by their seniority and function (AirPods, Meta glasses, Amazon gift cards, Yeti coolers, Nintendo Switch, whatever fits best) → Best formats: single image ads (LinkedIn and Meta) and conversation ads on LinkedIn. → Use contact lists for tight targeting so you actually reach decision makers. → Build solid qualification and lead routing before you launch. These campaigns can flood your sales team fast, and junk meetings burn their trust in marketing. Run them right and they're one of the best accelerators in paid social. Run them without the fundamentals and they would be a waste of your budget.
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Evan Swanson (@Evan_Swanson_) reportedThe Amazon AI feature I worry about most is Rufus giving customers confident answers that are wrong. A shopper asks whether a camera works outdoors, whether it has night vision, or whether it connects wirelessly. Rufus answers. If the answer is incorrect, the customer usually blames the seller. That can mean returns, negative reviews, and support headaches, even when the seller never wrote the answer. This makes listing accuracy more important than ever. Keyword stuffing can create problems beyond poor conversion. If a keyword implies a feature your product doesn’t have, an AI system may interpret it as a real product attribute and pass that misinformation to shoppers. Every seller should be checking: - Product titles - Bullet points - A+ content - Backend keywords - Compatibility claims - Images that contain product information Amazon’s AI is going to read all of it. The safest listing is clear enough that both the customer and the machine reach the same conclusion!
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Jordan Saunders (@jsaunders_) reportedThe fix was to restart both systems. That is where the hours went. Amazon had not fully restarted them in its larger regions for years, and S3 had grown enormously in that time. Safety checks that used to be quick now had far more data to validate.