Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (48%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Chicago	Sign in	5 hours ago
Saint Paul	Errors	7 hours ago
Coacalco	Errors	8 hours ago
Madrid	Errors	9 hours ago
Salt Lake City	Sign in	11 hours ago
Los Angeles	Website Down	12 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  VuziLoverJF (@VuziLovr) reported 1 minute ago

  @cyberspook_ .....tbh......not reall..also meh when legit places crash and f up repeatedly i gave up on them amazon cant fix anything and tbf acgoods and actual online stores been ok but finding weird niche **** that isny ******* horrible prices cause canada bullshit ima take the cheap option

• 
  Misha Turtle Island, CTO 🐢 (@MishaTurtleX) reported 2 minutes ago

  There was no justifiable customer-centric reason for Amazon to brick their own old ereaders. But there’s plenty of business reasons (aka planned obsolescence)…. Let’s write about it for a bit…. slowly and steadily with lots of my thoughts from the island… Why would ANYONE feel comfortable buying Amazon hardware and making their next ereader a kindle after they pull this stunt? I certainly don’t. I wonder how long Amazon will let my current Kindle live and if I’ll be making a similar post complaining about this as Kevin in about a decade. Luckily, I mainly borrow books from Libby and then read them on Kindle, so my switching costs to another platform / competitor are minimal. Going to avoid buying Amazon Kindle books altogether when the facts say they don’t care about older tech or customers they used to service anymore because they are under pressure to juice their stock and get $0.00001 more in EPS. Short term thinking… turtle slow and steady was Bezos who focused on customers obsessively. Now Jassy is in charge and he treats consumer customers like they are robots. That might have been good thinking when he was CEO of AWS, but it is toxic to people’s customer perception of Amazon’s hardware, customer support, and overall value prop, honestly. Some turtle thoughts 🐢… TL;DR Amazon sucks a lot more in recent years than under Bezos. Hare logic that will chase away customers earned with turtle levels of customer support and strategic thinking. I have the 2024 Kindle Basic Edition in Matcha green. I love it so far, but Amazon’s future forced obsolescence strategy now changes how I view using them for my digital library moving forward.

• 
  JacobE (@patriotpdc) reported 2 minutes ago

  @niccruzpatane It has to be a revenue deal where they somehow limit what you can stream to Amazon or make sure have prime to log in. Choosing a non existent technology over a proven one isn’t about capability. There’s going to be some fuckery down the line.

• 
  PAUL SYNG (@paulsyng) reported 4 minutes ago

  The graveyard makes the point even harder: → Quibi: $1.75B raised. Katzenberg + Whitman. Spielberg, J.Lo, Idris Elba content. $5.6M Super Bowl ad. 500K subscribers vs. 7.4M target. Dead in 6 months. → Amazon Fire Phone: Bezos-driven. Full Amazon distribution. Under 35,000 units sold. $170M write-down.

• 
  Utah Politico (@TheJTShow2024) reported 5 minutes ago

  @BarrettaSj Get it anytime, the only way it will be removed if someone makes amazon take it down.

• 
  Pramod Gaddikar (@PramodGaddikar) reported 9 minutes ago

  @AmazonHelp Why to close if my issue has not resolved.

• 
  Morgan (@Helloimmorgan) reported 10 minutes ago

  Amazon is in trouble. The kids lingo for Amazon is scamazon. The kids even has a little music tune to go with it I asked who calls it that. I started with their parents. The boys said no their parents don’t say it, but all the kids in their school say it.

• 
  Spatial Thinking Guy (@chris_r_v_s) reported 14 minutes ago

  @open_erv Would Meanwell work? Get one from a reputable seller or as Amazon-sold. Not many listed in Oz but I can drive down to local distributor and pick up anything I need.

• 
  Shipwreckedcrew (@shipwreckedcrew) reported 14 minutes ago

  @AmazonHelp Every other delivery to my new address is returned to the Seller as "Undeliverable." Not every order -- only about half the orders. The address is correct -- it is a street in a residential neighborhood in South Lake Tahoe. This problem includes subscription products. WHERE do I go to address this problem?

• 
  Muneeb Naseem (@MuneebNaseem) reported 14 minutes ago

  $GOOG opened I/O this morning with a hardware announcement that changes the shape of the AI race. 3 billion Android devices. A search engine at 92% global market share. A browser running 65% of all web sessions. YouTube at 2.5 billion monthly users. Gmail at 3 billion accounts. Google Cloud with $460 billion in contracted backlog. And as of this morning, the hardware layer. Googlebooks arrive this fall. Premium Android-native laptops from Acer, ASUS, and Lenovo, each shipping with Gemini already installed from the factory. Full Android app support. Phone app streaming. Magic Pointer and Create My Widget built in. This is not a Chromebook with a rebrand. The AI agent doesn't need to be downloaded, subscribed to, or chosen. It shipped with the device. Android XR glasses previewed on stage: Gemini in the peripheral layer of real life. Gemini Spark sits under all of it. A persistent agent inside Android that handles workflows before you ask. Declutters inboxes. Prepares meeting briefs. Tracks news over time. Not a chatbot. An operating layer. OpenAI versus Google on reasoning scores. Claude versus Gemini on code evals. Llama on open-source cost efficiency. These matter for developers choosing an API. They are nearly irrelevant for the 3 billion people who never see an API call. OpenAI requires a download, a login, a decision. Apple has premium hardware but a model one to two generations behind the frontier and no cloud platform at scale. Meta has social reach but no OS and no premium device. Amazon has AWS and Alexa but missed the phone layer entirely. Google has the phone OS. The browser. Search. Cloud. YouTube. Gmail. And now a laptop and a pair of glasses. The business model implication is direct. Google's advertising revenue traces through search queries and page views. Every AI query that replaces a Search either routes through the same ad auction or produces a paying Gemini subscriber. Persistent agents running on a Googlebook generate data, generate queries, and generate the engagement signal Google has monetized for 25 years. The persistent agent is not a disruption. It is the same business in a new shell. Amazon launched Echo in 2014. It captured the kitchen counter. Echo peaked and stalled because Amazon had no OS on the device humans spend six hours a day with. Microsoft owned the default desktop OS for two decades. When it missed mobile, Satya Nadella spent a decade rebuilding around Azure. The company that loses the default device loses the era. Google did not miss the phone. It wrote the phone. It is now writing the laptop and the glasses. The hardware bet is also a revenue hedge. If AI query substitution eventually erodes Search volume, Googlebooks and XR glasses are new surfaces where Gemini earns the first interaction before a search happens. The device on the desk and the glasses on the face both funnel queries to Google by default. The revenue model adapts. The account relationship stays. The Googlebook doesn't need to outsell MacBook. It needs to keep 3 billion Android users inside one account, one ecosystem, one AI layer. Every new Googlebook in a student's backpack is a Gemini session Google didn't have to win in a chatbot comparison. That is a compounding advantage. Google has been building it for 20 years and today it just got bigger.

• 
  Jaison (@kaweahman) reported 17 minutes ago from Big Creek, California

  @dogamifan1 @keyofjoshua @InfinityRisingX Even Amazon was on the brink of bankruptcy in 2000–2001 — massive losses, stock down 94%, everyone saying it was over. But the right team turned it around. Cost cuts, smarter execution, and relentless focus saved it. First profit came in 2003. Any business can survive with the right team. Infinity Rising has exactly that team. 💪

• 
  Patrick McGuinness (@mcguinnessfortx) reported 18 minutes ago

  @Restorethewest7 @jackprandelli @Volleyky22 "But didn't we have internet and at least some modern tech without data centers?" Only the much smaller early internet. Cloud computing came along, built on data center server farms, to scale the internet up, and Amazon AWS pioneered how to make scaling the internet work.

• 
  PopDude (@PopDudeOfficial) reported 19 minutes ago from As Sudayrah, Makkah

  @AmazonHelp @AmazonHelp I already sent a DM and also replied on the tweet, but still no response from Amazon Help. I cannot receive India callback support because I am outside India (Saudi Arabia). Please assist through chat/DM and resolve my refund issue for the returned AMO battery order.

• 
  Nishant Balakrishnan (@nishant_28) reported 21 minutes ago

  @amazonca my Amazon orders are getting cancelled automatically and customer service is unable to help. It’s been hours and it should not be this tough for a customer to reach you. Can you please let me know who to contact, so that the issue can be resolved? @JeffBezos @amazon

• 
  . (@_w_j_n) reported 27 minutes ago

  @somaco_sf @TheGeorgePu I don't know, I feel like FB like Amazon has a uniquely terrible culture. Whenever they come into Google's it's annoying AF. They're always obsessed with credit and try to steal credit for other work. Not team players in my experience.

• 
  No Fall Weddings (@UNINUI) reported 28 minutes ago

  @ChipsBurner2009 @TNHawk_92 @Brett_McMurphy Also… See Seattle… The “mayor” said “bye” and Starbucks & Boeing left… Amazon has shifted large numbers away too…. These clowns think the upper 1% is “the problem” when they contribute the most in taxes…. When the actuall problem is the bottom 1%

• 
  Rachel of America 💯 (@RAScott324) reported 28 minutes ago

  @BowtiedQueenBee $3.99 digital rental on Amazon Prime, now I just have to get 8 kids to sit down for a movie when I'm in Idaho next month.

• 
  Satwant Singh (@digitalsatwant) reported 28 minutes ago

  Trying to reach @amazonIN grievance officer regarding my missing sale order, but their emails are blocked. Absolute zero accountability for consumer issues! @AmazonHelp check your DMs or escalate this to a supervisor immediately."

• 
  Ceredwyn F. Holt (@terraluxe) reported 31 minutes ago

  @Arkypatriot I think Amazon needs to issue standards. I bought a product and never received the product and they I could get my money back. Another time I bought a tent. The picture was not like the product in person.

• 
  AJ (@ibnstudios) reported 32 minutes ago

  @SpliceItRight The rights issues where services are losing movies and some you can't even watch unless you have it on DVD or blu-ray is another huge reason it's making a Comeback. Sales are up 12% and on Amazon, Physical movies are ahead of their digital rentals and puchases.

• 
  Max Marriner (@MrMaxMarriner) reported 34 minutes ago

  @AmazonHelp Sorry Dave but the explanation isn’t why I never got it. I was told over the phone last week that my order was never shipped because of a “payment processing issue,” which is untrue. There was never any attempt to process any payment. If there was, I would’ve been notified.

• 
  Skip (@jimphipps43) reported 41 minutes ago

  @Arkypatriot Past month Amazon been having issues

• 
  Leslie (@The1Leslie) reported 44 minutes ago

  @SanDisk I didn't purchase the SD card directly. It was included in a bundle purchased on Amazon. I've been trying to track down who put the bundle together in order to find out where the counterfeits came from.

• 
  Kitty Qat (@KittyCa18601486) reported 46 minutes ago

  @LadyoftheLakefr It’s clear that parents and/or school have failed an entire generation. They have no life skills or understanding of finances. It’s actually sad. They think a latte, lunch out, and Amazon purchases don’t count. It’s all the boomers fault. Budget. Save. Build a down payment. That’s how everyone has done it. By the way, house have constant maintenance. So don’t buy if you aren’t willing and ready for that.

• 
  सुdhaरஷN (@Sudrzn) reported 47 minutes ago

  24 has been published in Amazon Prime Video (IN) during lockdown but was taken out the very next day, 2D blabbered that the footage as issue.. (Mayirula issue.. Otha 24 is there in Amazon US since the dawn) It was due to a ****** up in the *** by Jaya Tv team..

• 
  Tuseeta (@tuseeta) reported 50 minutes ago

  @flipkartsupport The first step in solving a problem, is to accept you are wrong, but according to Flipkart's customer support, you all can never be wrong. Hence peer comparison becomes necessary with Amazon and/or Meesho.

• 
  655321 (@PKsNYC) reported 50 minutes ago

  Exchanges were the original 5-sided networks (5SN) that operated before the internet/cloud/etc enabled the emergence of business models such as Amazon, Uber, Airbnb, etc. However, stock/ and commodity exchange incumbents have been incapable of quickly upgrading their systems to deliver T+0 24/7/365 GTRWAT. They have been hampered by a misguided view that blockchain ledgers are necessary for this transition. The blockchain first approach. This has led to what we could call the Satoshi Copycat Dead-End when using DLT tech to tokenize real world assets. While DLT may work for digital-native assets, when dealing with RWAs this dead-end leads to: - Reliance on Ledger Finality (immutable on-chain records), which DOES NOT deliver Legal Finality and adds new solvency gaps when on-chain assets are reconciled with real world ledgers, property records, and other regulations. - Massive coordination problems, as adapting settlement and bankruptcy infrastructure to accommodate Ledger Finality demands rewriting/harmonizing laws across global jurisdictions and over the entire distribution chain. This is an extremely slow task. The FIA recently stated that just upgrading the #FedWire funds transfer infrastructure could take years. - Unnecessary added complexity and fragility added when implementing multiple ledger (blockchain or legacy) interoperability, which involves layering worse/distributed tech systems onto existing institutional infrastructure. This increases operational complexity and failure points (bridges, oracles, etc), all of which will only add costs/risks without clear timelines and endpoints. - Liquidity Fragmentation, as the stock of RWAs is distributed for trading over disparate chains under L1/L2 surveillance stacks. Given these problems, it isn’t a surprise to hear that incumbents think they STILL need to upgrade property, settlement and bankruptcy laws across multiple legal jurisdictions, to enable the blockchain first approach. No, the Genius/Clarity Acts in the US do not address these issues. How can we know? Because the don't address the core problem of Digital Identity. There is no requirement for digital identity regulations in the US to make decentralized tokenized RWAs with legal finality in DeFi markets a reality. This is a Feature, not a Bug(!), of the emerging US regulatory regime and exists to protect incumbent TradFi institutions' ID Gatekeeper moats (via compliance with KYC/AML/ATF/etc ) from wholesale disruption from DeFi challengers. What is Abaxx' solution to this problem? 👇👇👇 2/8

• 
  𝘉𝘳𝘦𝘵𝘵 - 𝘚𝘱𝘪𝘥𝘦𝘺 𝘕𝘦𝘳𝘥 🤓🕷️ (@TheOgIronWolf) reported 51 minutes ago

  @speakyourmind04 @Rrredberrry I would say it would be better to buy it digitally cause Amazon sometimes has this issue where if you pre-order a game, it still shows order received and you haven't gotten the money fully taken out. Then by the time they do email you they'll say it's been sold out or out of stock, I would say to get it digitally so you can play it with your brother.

• 
  L1001Li (@L1001Li) reported 58 minutes ago

  @CarmenMcCoy53 @IanRunkle Amazon does that to me all the time. They have stepped over and broken a low fence twice, trampled flowers, and stepped on Christmas light cords. Doesn't matter what I say or how many times I call Amazon to complain.

• 
  NotSureWhy (@marinemab5555) reported 59 minutes ago

  I did not post any personal information. Just Amazon trying to get my post taken down.