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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
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Website Down (42%)
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Errors (32%)
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Sign in (26%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Honolulu |
Errors | |
| Dallas |
Website Down | |
| Branford |
Errors | |
| Las Vegas |
Errors | |
| Indianapolis |
Errors | |
| Niagara Falls |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Sanjeev Swami
(@itrocksswami) reported
@AmazonHelp Say will connect back after 4-5 days with reply but still not any response got @amazonIN is doing big fraud will suggest to avoid Amazon in future.if not resolve issues will go to consumer court.
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arjun rathore
(@aarju19) reported
@amazon @amazonIN Getting response from your customer service team that no one is reponding regarding my gift card relalted issue from your corporate team. My issue is unresolved from last 12 days. As last option,planning to go to consumer forem for resolution.
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maitreyism🇮🇳
(@MaitreyAnuj) reported
@AmazonHelp Pickup person came, called to come down to handover & when we went down to handover, he was not there & phone was switched off, waited 15 min. Customer care informed that status is showing as Customer didn't turn up for handover. It is getting really frustrating now. @SkvermaNitc
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Sudhir Madgunaki
(@sudhirsm100) reported
@AmazonHelp How you will ensure resolution of this issue. I want that package delivery today only
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sehal Jaiswal
(@SehalJaiswal) reported
@AmazonHelp They gave me the resolution that we are unable to issue a refund or replacement. Seriously. You haven't asked for the video.
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Lalit Gangwar
(@lalitgangwar13) reported
@amazonIN my brother deepak Gangwar order laptop on 19aug and due to some issue he return laptop on 19aug, product picked up by the Amazon delivery person. Now Amazon executive say serial number is different.orde id 404-9718983-2143568 @amazonIN @AmazonHelp
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Emma
(@elr16187) reported
@DisneyPlus So sick of getting an error message on my Amazon devices when playing Disney+ for it to always stop working mid stream! What a waste of money 😭 #code404 #disneypluserror
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Hameed
(@iam_hameedvr123) reported
@amazonIN I have ordered gear back from Amazon on 2022 march 27th. I have a issues with that bag the back side zip lock is not at all working. Regarding this issue I contacted your customer support team and they asked me to contact the brand but I could not find the contact 1/2
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sehal Jaiswal
(@SehalJaiswal) reported
@AmazonHelp You already raised a fake investigation for my product. You also send me an email that we are unable to solve your issue because your delivery team has delivered the product but i still do not get the product. Cheater company who is unable to deliver the right product.
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Chaitanya Kulkarni
(@imcvk3) reported
@amazonIN how can your delivery guy order as delivered even if it is not delivered 😡😡😡 this is happening again and again despite raising issue with @AmazonHelp This is how you guys resolve issues??
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Therealgentlemen
(@HitenPremchand1) reported
@AmazonHelp Please give me my money back or give me another product This time I'm really disappointed from Amazon I'm your customer since 2014 and I never faced this kind off issue from Amazon
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Nikhil Gupta
(@er_nikhil_88) reported
@AmazonHelp So why don't you guys change the tagline to Born Fraudsters, only here to cheat of your money. If you can't help then why are you in customer help team. Can you give me someone atleast whom I can escalate the issue in order to get a genuine reply.
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Amazon Help
(@AmazonHelp) reported
@iam_hameedvr123 Sorry to know about the trouble. Amazon being a marketplace we can assist you with a return/replacement only within the return window. If it's post the return window, kindly contact the manufacturer to avail the warranty. -Mohsin
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Chaitanya Kulkarni
(@imcvk3) reported
@AmazonHelp Sure, connected with support team,same reply every time. Not much of use. Even after raising this issue multiple times, no improvement in delivery service.
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Dj Walker-Morgan #StillStandingWithUkraine
(@Codepope) reported
@AmazonHelp "Fulfilled" by Amazon. I don't have an issue with it being late. I do have an issue with the page of shrugging that constitutes after-incident shipment handling.
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Riten Thacker
(@ritenthacker) reported
@AmazonHelp Dear Team, Request plz address my issue I have already mailed too on same. @JeffBezos requests your intervention.
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Calv🩸🎸🥩💪🏴🧀
(@Calv_Hunt) reported
@wes3481 Cheers Wes, have added that into my list on Amazon. I've just ordered a landmine plate, so I might give calf raises a go with that when it arrives. I've tried barbell raies but balance is an issue doing them stepped.
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Raghuji
(@RaghuRaghuji) reported
@AmazonHelp I bought a Nokia 150 mobile which I found not working for my Jio SIM. Amazon Customer Service informed me that the phone will work for 2G Sims only. Since the phone is not of any use to me, I want to return it which the CS says is against policy.
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Kristy Polymath
(@KristyPolymath) reported
@LdyDisney Amazon is a terrible company. Awful to work for, and as a customer their shipping is awful.
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Yogesh Wadhwa
(@pahariinadesert) reported
from
Jaipur, State of Rājasthān
@AmazonHelp I did and I was told after long discussion that the issue will be resolved in 3 working days. That was on Sept 6th.
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Gnathos
(@Gimli348697311) reported
I don't know whether anyone will see this, but... To anyone outside of the US who gets Hayu channel through Amazon & isn't getting the shows or not on time at least, Amazon has admitted that it's THEIR issue. I switched to the Hayu app & now, zero problems.
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Muthunagappan
(@Muthunagappan4) reported
@AmazonHelp @Indiatoday @jagograhakjago Yes, I requested the same in the chat as well. My address must be used only for delivering the product. Make sure current issue not happening in future. If occurred information violation procedure can be taken.
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Sachin Saharan
(@sachinksaharan) reported
@AmazonHelp @ICICIBank_Care you can see what Amazon representative says.. so that means you are the responsible for not credit of my refund even when I called your representative they don't wanna listen my problem is this the way you treat your customer
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Harshal Shende
(@drharshalshende) reported
@AmazonHelp I did not receive any email regarding this issue.please let met know which email to reply or provide the email id.
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Mind your Ps & Qs 🇺🇦
(@TheTracyThorpe) reported
@AmazonHelp Here's the email, which of COURSE does not pertain to my issue AT ALL. "If you believe a customer review violates Amazon's Community Guidelines, please reply to this email with a specific example of why you believe this is the case & include the name of the product or a link..."
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josey 🔥
(@joseycrib) reported
@ichorinna @psychw4rdcutie i mean i thought about that but 😭😭 i specifically angled it down so that i was hoping it wouldnt be noticed 🥲 THEY ARENT EVEN THAT BIG THEYRE JUST NORMAL LARGE CONDOMS ITS MARKETING BULLSHIT THEY WERE THE FIRST I SAW ON AMAZON OKAY
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Victoria 🇺🇦 🌊Magliano-Ross
(@PoliticalPrada) reported
from
Wolf Trap, Virginia
Hey @Amazon! The #makingthecut store is such bullsh*t.Where is anything resembling #Yannik’s winning looks? You dumb down designs to look like Walmart’s version of couture. @heidiklum, You lost my respect for spewing garbage abt “It’s available now on @Amazon.” Have you looked?
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Round Table Sports
(@Talkmoresports) reported
@amazon your affiliate over @Twitch lost my login credentials to stream what can we do before I take this matter to jurisprudence? (Owner of RTsportsKC account on Twitch - Jonathan Newman)
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NotificationBell
(@NotificationBe2) reported
So, that's kind of why you see a shift from Amazon hiring outside candidates to more of hiring people from within. The problem is that it's harder for internal candidates to escape the longer they stay in one and cash compensation is harder to come by.
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ilyEmilyy ♡
(@ilyEmilyuwu) reported
dear @alexa99 please stop activating at 3am i didnt ask i even checked your logs and something is triggering you and i didnt ask so please fix this @AmazonHelp