Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (47%)
• Errors (28%)
• Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Charlotte	Website Down	14 hours ago
Annecy	Errors	17 hours ago
Santiago de Querétaro	Sign in	2 days ago
Kingston upon Hull	Website Down	2 days ago
Pensacola	Website Down	3 days ago
Santiago de Querétaro	Sign in	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  pogi.ta (@pogita7007) reported 11 minutes ago

  Key Red Flags: • Scam detectors unanimously warn against it: Trust scores are extremely low (0–13/100). Sites like Scamadviser, Scam Detector, and Gridinsoft flag it as suspicious. Common issues include no real reviews, hidden ownership (China-based, redacted WHOIS), low traffic, and patterns matching known scam stores. • Typical scam outcomes: Charge your card, then either never ship, send cheap/low-quality substitutes, or deliver nothing. Returns are difficult due to international shipping from China. • Product claims are dubious: Real dried yellow croaker (various Larimichthys species) is a traditional East Asian snack (often salted/sun-dried, called gulbi in Korea). “Wild Alaskan” + “baked oil-free” sounds like marketing fluff — these fish are primarily from the Yellow Sea/East China Sea, not Alaska. A bag of 150 small fish for $42 is suspiciously cheap for genuine premium product, especially with “Alaskan” branding. Dried yellow croaker exists as a real food (nutritious, crispy when prepared), but this site’s version is almost certainly not what’s pictured or described. Recommendation: Avoid entirely. If you already ordered, monitor your card, dispute the charge immediately if issues arise, and consider freezing your card. Shop for similar snacks from reputable sources (Asian markets, trusted online retailers like Weee! or Amazon with good seller ratings).

• 
  John America 🇻🇦 (@BenjaminKi12810) reported 13 minutes ago

  @Critical_Scribe It's probably a case where the Director for NV was paid a boatload of money to come back: and either he cynically took it and will let them do whatever; or he earnestly wants to try and salvage this, only to get bulled over by Amazon Execs and Lawyers and come out a broken man.

• 
  Alex Desjardins (@PrimeTrading_) reported 15 minutes ago

  What $TWST actually does - and it's F awesome! Short version: They print DNA. On silicon chips. Like a semiconductor company, but the product is genetic code instead of transistors. The Core Business DNA is a chain of four chemical letters — A, T, G, C — arranged in specific sequences that instruct cells what to build (proteins, enzymes, antibodies, drugs, etc.). Scientists constantly need custom-designed DNA sequences to run experiments, engineer therapies, or discover new drugs. Historically, making synthetic DNA was slow, expensive, and error-prone. It was done in plastic 96-well plates, one reaction at a time. Think of it as writing DNA the way monks wrote books before the printing press. $TWST replaced the plastic plate with a silicon wafer — the same kind used to make computer chips. On a single wafer roughly the size of your palm, they can run ~1 million DNA synthesis reactions in parallel, versus 96 the old way. That's the entire thesis: industrialized DNA manufacturing. Faster, cheaper, higher volume, better quality. What They Actually Sell Four main product lines, in rough order of revenue contribution: 1. Synthetic Genes & DNA Synthesis (the flagship) Custom-designed DNA sequences that customers order like Amazon orders. A pharma researcher can go online, type in the sequence they want, and $TWST ships the physical DNA in days. Used for everything from academic research to industrial biotech. 2. NGS Tools (Next-Generation Sequencing) Kits and panels that prepare biological samples for DNA sequencing machines. Think of it as the "film" that goes into the "camera" — the sequencer is made by Illumina, but you need $TWST's kits to load samples into it properly. Includes cancer diagnostics panels, exome kits, methylation detection. 3. Antibody Discovery / Protein Solutions Libraries of billions of pre-designed antibody variants that drug companies screen through to find candidates for new therapies. This is the AI-adjacent piece — pharma and biotech firms use $TWST's libraries as training data and physical inputs for AI-driven drug discovery. 4. DNA Data Storage (early stage, moonshot) Encoding digital information in DNA molecules. One gram of DNA can theoretically store ~215 petabytes of data. $TWST has partnerships with Microsoft and others. Not a revenue driver yet — this is a 10-year bet. Who Buys From Them • Pharma & biotech (biggest bucket): drug discovery, antibody engineering, mRNA therapies, gene therapy • Academic and government labs: basic research • Diagnostic companies: cancer testing, prenatal screening, infectious disease panels • Industrial biotech: synthetic biology firms making fuels, chemicals, materials from engineered microbes • Ag / food tech: crop engineering, alternative proteins • AI-driven drug discovery firms: this is the newest and fastest-growing segment — companies like Xaira, Isomorphic Labs (Alphabet), and Recursion need massive volumes of custom DNA to feed their models and validate predictions Why the Market Cares Right Now Three overlapping tailwinds: 1. AI drug discovery needs physical DNA at industrial scale. An AI model can predict a promising antibody sequence in seconds. But to test whether it actually works, someone has to physically build that DNA and grow it in a cell. $TWST is the low-cost, high-throughput supplier. Management called out $25M+ in AI-enabled discovery orders in FY25 and a projected $12B TAM by 2030. 2. They're finally approaching profitability. $TWST has burned cash since IPO. Q4 FY26 (this coming quarter) is guided to hit adjusted EBITDA breakeven — the fundamental inflection point growth investors wait for. 3. Margins are expanding. Gross margin went from 48% → 52% year-over-year, driven by silicon-chip economies of scale. This is the semiconductor playbook: every generation, more reactions per wafer, lower cost per DNA base. The Simple Analogy Think of $TWST as the TSMC of synthetic biology — a foundry. They don't design the drugs. They don't run the clinical trials. They don't own the therapies. They just manufacture the raw genetic building blocks that everyone else in the industry needs, at a scale and price no one else can match. When AI drug discovery works, $TWST sells more DNA. When it doesn't work, pharma still needs DNA to do it the old way. Either path leads through their factory. Picks and shovels for the biology gold rush.

• 
  Joey Zhuo (@JoeyZhuo777) reported 15 minutes ago

  Amazon is no longer just selling you things — it's engineering dependency across your entire day $AMZN When you last went six waking hours without touching an Amazon product or service, what were you doing? That's not a rhetorical question. Most people can't answer it anymore. And that's exactly the point. Amazon just passed Walmart as America's largest retailer, but the real story isn't the victory lap. It's that retail is now just one revenue stream in a much larger project: **monetizing every hour you're awake.** This isn't creep. It's deliberate architecture. Start with morning. Before you're out of bed, Alexa+ is already in play — alarm, weather, calendar, maybe a reorder of coffee pods you're running low on. The AI revamp isn't just about better answers. It's about making Amazon the default interface for your day's first decisions. The data backs this up. Alexa+ users talk to the assistant twice as long, across more topics, and complete purchases on devices three times more than the old version. Smart home usage up 50%, music streaming up 25%. These aren't marginal improvements — they're behaviour shifts. By the time you're at your desk, AWS is already embedded in the infrastructure you're working on, whether you realize it or not. Q1 revenue hit $37.6 billion, up 28% year-over-year — the fastest growth in 15 quarters. And AI is turbocharging it. Three years into AWS, the original service had a $58 million run rate. Three years into AWS AI, the run rate is over $15 billion. That's 260x larger. Companies aren't just choosing AWS for cloud. They're choosing it because it's become the default foundation for mission-critical AI workloads. Security, scale, and operational performance matter more than ever when you're running models that can make or break your product. Amazon has that trust. Then there's shopping itself, where Amazon is no longer content to just be the marketplace — it wants to be the decision-maker. The AI Shopping Guides walk you through categories you don't know well. Dog food, area rugs, headphones, moisturizer — over 100 product types. It's not about search anymore. It's about Amazon curating the answer before you even finish forming the question. Even weirder: the "Buy for Me" feature. If a product isn't on Amazon, you can still have Amazon buy it for you off-platform. It's friction removal taken to the logical extreme. You don't leave the ecosystem, even when the product isn't in it. And Sponsored Products turn the whole engine into an ad platform. Sellers pay to surface their listings. Customers get what feels like helpful recommendations. Amazon collects rent on both sides. Nights and weekends? Still Amazon. Thursday Night Football streams exclusively on Prime. Twitch owns live gaming. Kindle and Audible cover reading and listening. Fire TV handles content discovery across all your streaming services. It's not that any one of these is unbeatable on its own. It's that together, they form a mesh that's hard to escape. You'd have to actively avoid Amazon across a dozen different daily behaviours, and most people won't bother. So what does this mean for the stock? The valuation looks rich on a P/E basis — trailing the group average. But compare it to Walmart or Costco and it's not outlandish. More importantly, the P/E has been falling this year even as the stock climbed over 10%, because earnings are growing faster than the price. Forward EV-to-sales is reasonable. EBITDA growth is best-in-class among its peer set — better than Alphabet, better than Microsoft, better than Alibaba or Costco. Amazon is still a growth machine, just one that now prints cash. The risk isn't that Amazon is overvalued. It's that the AI spend doesn't pay off as fast as expected, or that operational efficiency gains plateau. Advertising could also slow if the economy sours or competition from Meta and Alphabet intensifies. But those are execution risks, not structural ones. The strategy is sound: be present in every part of the user's day, reduce friction at every decision point, and layer in monetization across services, ads, and commerce. Amazon didn't just beat Walmart. It built something Walmart can't replicate — a full-spectrum engagement model that turns time itself into inventory. Image source: Seeking Alpha / Ryan Canady

• 
  Diamond Dreams 13 (@DiamondRobes13) reported 18 minutes ago

  Problem not resolved with Amazon Delivery, Amazon Prime & Amazon Refund and over all Amazon Customer Service & Client Care. For over a month now, All packages has stopped being delivered to my house. Every one at amazon clueless to what’s going on and not addressing the problem.

• 
  Bishal Kumar (@Bishalk612000) reported 19 minutes ago

  @amazonIN @AmazonHelp Please provide the email address or contact for your Escalation Team. Despite multiple calls, my delayed delivery issue remains unresolved. I would like to formally escalate this matter. Order ID: 406-2619838-0161153.

• 
  John Howard (@john_howard01) reported 21 minutes ago

  @churchtalkative The problem is that people are believing science theory “Evolution” and not actual science proofs. By 1966 information which only came from God was deciphered…. 1 billion commands inside of DNA. Impossible to happen by accident. The Little Book of Personal Peace - Amazon/Kindle - It is impossible to achieve personal peace without Jesus - it is impossible to know Jesus without the Bible which is the Mind of God…

• 
  DryerCombo (@DryerCombo) reported 21 minutes ago

  @DougB88 I’ve had that issue with some stuff on Amazon. I don’t care too much but it is slightly annoying.

• 
  💙 Linda 💙 (@Lindas_Here) reported 23 minutes ago

  @Bebes_Scrubs I resisted the urge to get a robovac for a long time because of price and thinking they didn’t work well. Prices came down so I bought one, and love it. Most have wifi now so you can map the areas you want vacuumed. Some mop too! I bought a Eufy from Amazon for under $150

• 
  Rishabh Harish | Scaling Wellbi (@Rishhari) reported 25 minutes ago

  Flipkart is heavily promoting free commission for sellers, but seller experience matters more than just 0 % commission. After 4 months of onboarding, the support experience has been frustrating. Responses are slow, issues don’t get resolved, and even basic things like reflecting the correct size chart remain a challenge. Free commission sounds great on posts and Instagram, but if operations, support, and return management don’t improve, it doesn’t create a better marketplace for sellers. So far, my experience with Myntra and Amazon has been much better.

• 
  SUDIPTA KUMAR (@sudiptak2001) reported 26 minutes ago

  @PulkitA30298377 Mine worked for 5 years without a problem, but yes Amazon will give a discount on older models not the ones released recently.

• 
  june (@fitchivalry) reported 28 minutes ago

  Genuinely I’m so sick of these we just lost an important film piracy case bc of this monthly discussion if i buy a dvd from amazon my 14 bucks isn’t gonna go to the director nor the main actor so shut this down by tonight

• 
  Parth Prajapati (@tech_to_test) reported 31 minutes ago

  @amazonIN @AmazonHelp My account is blocked from submitting reviews, even for products I genuinely purchased and used. I've already contacted the Community team via email, but the issue is still unresolved. I always follow Amazon's Community Guidelines. help resolve this.

• 
  letmynutzgo (@LETxMYxNUTZxGO) reported 32 minutes ago

  @LucromisHall @mariokarttourEN I'm still pissed that the one assassin's Creed mobile game I paid $1 for had it's servers shut down before I even had the chance to play it, or Amazon shutting down access to their entire app store on phones and all of my purchases, I learned my lesson the hard way 😭

• 
  Josh Wendler (@JoshWendler2010) reported 33 minutes ago

  @thebiggszone @amazon Come on Xena. Get this one right. Would be a shame to lose a long time customer over something like this. Honestly, I’ll probably drop my prime too if you can’t fix this issue for @thebiggszone

• 
  Michael McNair (@michaeljmcnair) reported 34 minutes ago

  EBTIT is basically earnings before the most important recurring cost of the business. Excluding it is like Netflix reporting profits before amortizing content spend. Of course the unit economics look great if you only count the cost of delivering the stream. But you still had to make the show. Training’s not a one time expense. It’s the recurring cost of making the product and keeping it at the frontier. Anthropic is planning to spend over $100B on training over the next few years. You can’t exclude that and claim you’ve proven the economics of the business. And there are so many other issues that distort reported profitability. Like the “free” cloud credits. They’re not free, it’s effectively prepaid via equity dilution. For example, when Amazon gives Anthropic billions in cloud credits it gets converts and equity in return and Anthropic also commits spending back to AWS. But that cost doesn’t show up in the cost of revenue, it shows up in the cap table. A normal accounting operating margin won’t include that dilution. But if a company is effectively paying for compute with equity, then you have to include that cost in the economic operating margin and the fully diluted per share economics. The bottom line is do not trust the adj financials these labs leak to the press. There are too many ways they can move costs around. Let’s see the S1.

• 
  Gen AI Spotlight (@GenAISpotlight) reported 37 minutes ago

  🤩 𝗞𝗻𝗼𝗰𝗸𝗼𝗳𝗳 𝗖𝗵𝗿𝗼𝗺𝗲 𝗘𝘅𝘁𝗲𝗻𝘀𝗶𝗼𝗻 𝗙𝗶𝗹𝘁𝗲𝗿𝘀 𝗔𝗺𝗮𝘇𝗼𝗻'𝘀 𝗣𝘀𝗲𝘂𝗱𝗼-𝗕𝗿𝗮𝗻𝗱 𝗝𝘂𝗻𝗸, 𝗦𝗵𝗼𝘄𝘀 𝗥𝗲𝗮𝗹 𝗕𝗿𝗮𝗻𝗱𝘀 𝗢𝗻𝗹𝘆 This open-source extension hunts down trademark-squatting garbage brands like SZHLUX and HORUSDY on Amazon. It cross-references product tiles against a flagged list and hides everything that isn’t a real company. Everything runs locally. No accounts, no tracking, no server calls. Available for Chrome and Firefox. Amazon search is drowning in random-string “brands” registered just to unlock Brand Registry, zero company, zero warranty behind them. Knockoff fixes what Amazon won’t. #Amazon #OpenSource #Knockoff ─── 🤖 𝗙𝗼𝗿 𝗺𝗼𝗿𝗲 𝗔𝗜 𝗻𝗲𝘄𝘀 𝗮𝗻𝗱 𝘀𝘁𝗼𝗿𝘆 𝘀𝗼𝘂𝗿𝗰𝗲𝘀, 𝘀𝗲𝗮𝗿𝗰𝗵 "𝗚𝗲𝗻𝗔𝗜𝗦𝗽𝗼𝘁" 𝗼𝗻 𝗧𝗲𝗹𝗲𝗴𝗿𝗮𝗺

• 
  Ro (@celeglance) reported 38 minutes ago

  @DiaryofaSickGrl I know I get annoyed having to sift through my neighbors 2-3 daily Amazon packages that she leaves in the entryway for a week (a total of 5-10 packages of hers at any time). A lot of the time she even opens them down there and leaves the trash!

• 
  Ben ***** (@Benchoad) reported 39 minutes ago

  @RepEliCrane Are you going to go after the big corporations as well? Companies like Microsoft, Amazon, Google, etc.? Microsoft's announcement today is emblematic of the problem. Go after all the companies abusing H-1 Halt the H-1 Visa program until a better alternative can be implemented

• 
  Brian Keith (@briankeithai) reported 42 minutes ago

  Acorn runs on your own Amazon EC2 server. It runs on your Anthropic, xAI, and Gemini keys. You control if the uplink to HQ is turned on or off. Your data, your keys, your sovereignty, your ownership.

• 
  THE HERD HOUSE (@TheHerdHouse) reported 50 minutes ago

  @Moooo1985 Absolutely. Shut that Amazon window down right now.

• 
  J.E. Vizzusi (@JEV1A) reported 52 minutes ago

  @THR They need to completely revamp Amazon TV Prime and Fire. The majority of content is 20 years old. Horrible reality shows, YouTube videos made to look like network shows, terrible advertisement placement, time slots out of whack, Amazon promos nauseous!

• 
  Rathod Dino (@DjDinorathod) reported 52 minutes ago

  @AmazonHelp After reading your email, I’m sharing your ridiculous response here on X for everyone to see. Instead of resolving the issue, you keep sending copy-paste emails asking me to wait another 24 hours. This is how Amazon treats its customers—endless delays, automated replies.

• 
  SewerGvn 🔫 (@Sewergvn) reported 54 minutes ago

  @bridget_yoyo_67 I like going with AliExpress because they take forever to get here so I have more anticipation time, and maybe do one or two on Amazon for the quick fix. I have a spending problem fueled by depression c:

• 
  Bhrigu Talukdar (@bhrigu_talukdar) reported 55 minutes ago

  .@carrier I had ordered an 1 ton 5 Star AC from Amazon which was delivered to me on Sunday. The installation technicians while connecting to the outdoor unit mentions that there is a problem with the valve as it is not getting connected with the fly-nut. Raised this issue with Amazon who has raised it with carrier for a technician visit to inspect and give a report. I am still waiting for a in house visit to resolve or replace my problem. 1. The technicians while installing should flag issues immediately after opening. 2. If a unit has been received with manufacturing defect the seller and the manufacturer can work in a seamless manner to reduce the problems faced by the customer who has bought it in good faith. Still waiting for a quick resolution as summer peaks and ACs have become a necessity rather than luxury.

• 
  Proxima Centory (@ProximaCentory) reported 55 minutes ago

  @Apple @tim_cook @amazon I am not sure if amazon disabled my link copy option or what or some technical issues. there is no direct way to ask amazon.

• 
  Piyush (@__Piyushrathore) reported 57 minutes ago

  @browser_use Their two times both time same issue flipkart and one more other website , and amazon also ddint let me in

• 
  Real Estate Investor.🇦🇱 (@Bitcoin05940879) reported 57 minutes ago

  It's a shame from other people who are sitting down like ducks and not helping this brave man in a stage against this criminal of amazon, i'm so shameful to say that I am a shareholder, but I will sell every f****** share of mine.

• 
  Johnny Nole (@johnnynole1520) reported 59 minutes ago

  It's the same issue with college being prohibitively expensive. The poor kid that could cure alzheimer's may end up as an Amazon delivery driver the same way that the poor kid who could be the next [insert legendary athlete] may end up never even playing the sport.

• 
  Prest0n (@Prest0n5) reported 1 hour ago

  @TRIGGERHAPPYV1 @amazon Not only that you could cause someone to have a major health problem when you spray their animals and they go and touch it.