Amazon status: access issues and outage reports
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Full Outage Map
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Errors (48%)
- Website Down (33%)
- Sign in (19%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New York City
|
Website Down | 2 hours ago |
 Villeurbanne
|
Website Down | 7 hours ago |
|
Carmel
|
Website Down | 1 day ago |
|
Denver
|
Website Down | 1 day ago |
 Medellín
|
Sign in | 1 day ago |
 Hyderabad
|
Errors | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Subham Rath (@Subham7Rath) reported@AmazonHelp None of your team members are responding to my messages. This delay has already crossed the acceptable limit. Kindly escalate this issue to the ECR team, as this matter is now beyond your level of handling.
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newfoundceo (@newfoundceo) reported@davidmarcus Amazon has full control now. Its a given that it will be terrible. In one of their meetings on the movie franchise an Amazon employee high up stated they didn't think Bond was a good guy. Its a given. It will be trash.
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Gummy_Bears (@Gum_myBears) reported@samirks_7 @RoadsOfMumbai Not true. With solid customer record, e-commerce listen. Eg: I bought Panasonic AC from Amazon in 2024. After few days, the indoor unit hummed at night. I reported it to Amazon. They replaced the unit & refunded the installation fee. Got a replacement & it worked fine. No issues.
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UnprincipledException() (@OvertonWindmill) reported@StefanMolyneux Hi Stefan my question was: I’m starting a business selling consumer goods on Amazon. I’m wondering if you have any advice or experience entering an existing consumer market? Apologies for the sound issues with my setup usually the quality is very high. This is my first time talking on a space.
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Blackadder II (@Blackadder04181) reported@imonmyrise If I send it back it just causes more headaches. The problem is the frustration customers have with amazon and Fedex just leaving packages wherever, including to closed businesses. It is at this point a race to the bottom
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Congressman Jefferson Shreve (@RepShreve) reportedScammers are getting smarter — and more dangerous. I spoke at @bbb_us Scam Survivor Day at Amazon HQ2 and heard directly from Americans whose lives were turned upside down by scams and financial fraud. These criminals target seniors, veterans, and vulnerable families every day. As Chair of the Stop Scams Caucus, stopping them is a priority. #StopScams
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🔆 ओम प्रकाश सेठ 🔆 (@opbasi) reported@amazonIN @AmazonHelp Can you please tell me what resolution provided by your Specialist Team? They disconnected the chat window without resolving the issue and you are saying they provided the resolution. What resolution they have provided, tell me please? #amazon #amazonhelp
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vimal banarasiya A + (@vimalannu) reported@AmazonHelp Replied it's twice i had done please take action as getting problems ordering creating problems
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Sagher A. Manchanda (@sags9) reported@amazonIN Ordered a smart watch via Amazon Now which is defective. Now your support is using all the terminology it can to shove it down my throat and prevent me from returning it. FYI, I’ve been a 13-year old customer and this is the point where I stop being one.
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AT 🕷️ (@easymoneyAT_) reportedAmazon Prime is terrible for sports ! Ts been buffering all game & it’s been doing that ever since they first put TNF on there
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Amazon Help (@AmazonHelp) reported@PathyRap Kindly login to your Amazon account and access the link from web browser. -Monica
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Karan Shukla (@KaranSh49019762) reported@amazonIN @amazonhelp My Amazon Pay UPI & Wallet have been unfairly frozen due to an automated "security reason" error while I was simply trying to pay my credit card bill. I need this manual block lifted immediately so I can process my payment. Please assist. #AmazonPay
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Delta Don (@mdusty673) reportedHow to know where an Amazon item is made. Click on the name of company next to “Sold By” under the “Add To Cart” button. Then click on the name of the company and scroll down then click on “learn more about the seller”. Scroll down to “Detailed seller information”. Wala…
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subhamoy banerjee (@subhamo04706966) reported@AmazonHelp U r putting g me through through the same exercise again and again I had explained u the problem thrice . Checkbyoyr records and resolve ir @PiyushGoyal @KoirJagouu
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Rainbowdragon (@nkylerich) reported@KuKhahil The broadcast on Amazon went bad. Somebody needs to fix the cameras.
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bbear1116 (@bbear111670) reported@C_3C_3 There is an easy fix for people who are deeply offended by multibillionaires; they can close their accounts at Facebook, stop online shopping at Amazon, throw away all handheld electronic devices and stop asking AI for help.
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Fragtastik (@Fragtastik) reported@DocStrangelove2 Amazon, for all it's faults, has amazing cusomer service as well. If there's a problem with your order they just send you a new item. When ordering a new flight stick I got sent an F-18 grip instead, and when I put in a ticket they just sent me a new stick and said keep it.
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Ian Miller 👣 (@ibmmiller) reportedWell, both Jackson and Amazon have proven broken reeds, so I don't know really what I want. But it doesn't feel like they will make better movies or shows at this point.
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d1cknb@IIs (@PibbyGlitch) reported@tragic_endings_ It's not really about the feminine clothes I think it's about the contribution to fast fashion which is the issue, when people hate on femboys the insults are usually amazon basics or something along those lines
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DoUCWhatISee (@Awnye5) reportedWe are fighting supply and demand while using the supplies! #DataCenters Anyone using Amazon, Google, Microsoft etc are part of the problem and here's a way you can make a difference. I'm not going to keep doing something just because other people are.
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Peninsula Baby (@PeninsulaBaby) reportedWish Amazon had competent people working within Hr. It’s a great company but when certain folk get a bit of power they can really bring it down unfortunately.
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Ayush Gupta (@ayushgupta011) reported@JioCare My concern is specifically regarding the Amazon Lite charges. I had already purchased the Amazon add-on plan, so additional charges for Amazon Lite should not have been applied separately. Kindly recheck my account and reverse the excess amount charged. Please resolve this issue
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Kadaververwertungsanstalt (@witheredsummer) reportedMy cybersecurity concerns just made me have a spiral of paranoia and I ended up thinking my sister's Amazon account got hacked and I got pwned and the real problem was that her email had a different timezone set. Great stuff.
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smiler 😎 (@ksmosu98) reportedCan we end this experiment with Amazon Prime NBA coverage. These announcers are just terrible
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miss 𝐒𝐭✰𝐫𝐠𝐢𝐫𝐥 🪽 (@rayawyd) reported@AmazonHelp I need your help on and issue
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Bernadette Mitchell (@Bernade56365676) reportedAmazon 3 floated at productions icon was a child bldg block one ? All through employer? Not big deal. They just were business problems at Enterprise, and logistic partners that’s it!
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Mark (@IGotTheSpark) reportedThese announcers on Amazon are just terrible
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Chad Kelley (@ChadKelley1977) reportedAfter I quit carrier I worked at Amazon warehouse for few weeks. I was walking 12-13 miles a day. I was fast walking and I still got chewed out by manager for moving to slow. Why was Mr wolf there. Hmm
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CertifiedTweaker 😈😈😈 (@aidenharris0317) reported@YoungChuy23 I mean both teams are terrible but there’s no way I’m staying up to watch the Cardinals & Jets game on Amazon Prime 😭😭😭
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Canceled X Premium (@BillytkHall) reported@WizKayTV Why does Amazon have to make it so painful to watch the Cavs win tonight. It's like listening to amateur basketball while watching pro basketball with these terrible commentators.