Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: website down, errors and sign in.
Full Outage Map
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 18: Problems at Amazon
Amazon is having issues since 06:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Website Down (45%)
- Errors (31%)
- Sign in (24%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Coucourde
|
Website Down | 47 minutes ago |
 Berlin
|
Sign in | 2 hours ago |
|
Paris
|
Errors | 5 hours ago |
|
Lügde
|
Sign in | 23 hours ago |
|
Paris
|
Website Down | 1 day ago |
 San Francisco
|
Sign in | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Neeraj Parashar (@vasuparashar) reported@AmazonHelp I think I am seeing the same trend here, just delaying the issue. The refund pending since Aug 3 and first 13 days timeline then 2 days. Now u r suggesting I should work with you on email which says 3-5 days. In total 20 days to get my money back? @amazon @amazonIN
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Simball ⚽ (@playsimball) reportedOutside, @ManCity's trophyless 2024-25 read as a squad problem. The new Amazon doc on Pep's last two years makes it a dressing-room one — the captain asked to leave, and Guardiola, in tears: "If I'm a problem, then you have to tell me." (BBC) #MCFC #PremierLeague
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Rez (@rez_saas) reportedHi @AmazonHelp I ordered 2 gold pendants, 2g each, from Amazon on August 7. Now, one is showing "undeliverable" and the other was cancelled due to a "technical issue." The cancelled order was ₹33,220 when I placed it, but the same item is now ₹35,025. I also had a ₹1,900 cashback offer. Because of these cancellations, I'm looking at a total loss of around ₹7,400 across both orders. My question is simple: who is going to cover this difference? None of this was caused by me. If the issue is with @amazon @amazonIN or the seller, why should I have to pay the extra amount to reorder?
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iAbhijeet Gitte (@abhi_gitte1212) reported@AmazonHelp I ve not received any mail and i ve reached out team still no update. Pls stop giving me such replies and solve issue
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Bhavee (@Bhavee09) reported@AmazonHelp I want to talk to customer agent the issue is not solved yet
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dkoyyal (@dkoyyal) reported@AmazonHelp Raised complaint through this platform only, but yet to resolve the issue. Status shows order delivered, but i haven't received it.
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Politas180 (@Politas180) reportedAmazon bulk-buys rare books, cuts the spines off so they can scan the pages faster for AI training data, then destroys the physical copies. 404 Media hid an AirTag in one shipment and tracked it straight to their Las Vegas warehouse (VGT3). The team logo is a T-rex about to eat a book. The company that started by selling books is now shredding them. Elon already said xAI keeps the rare ones and scans the slow way. Feels like the right call.
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anhedonia ݁ᛪ༙ BLAZE bucharest (@limudrummer) reported@karupilled what payment method are you using credit/bank card or paypal etc. Japanese sites dont allow foreign cards to be used usually you'll have problems with most cards (in my case at least) try using paypal or amazon pay if you haven't. Thats how i purchase from base shops
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shree singh (@shreesingh786) reported@SajjanarVC_IPS please check milk curd offered as discounts distributed in malkajgiri by retail sellers through flipkart amazon instamart bigbazaar. severe health problems arisen.
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♧²M⁰C²C⁶♧ (@MDot_Cartier) reported@iAnonPatriot If you go to Plymouth rock check out the amazon distribution center in town, it's the united ******* nations down there, and therefore the parking lots are an ecological disaster. The place will be buried in its own trash by 2030 guaranteed.
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Amazon Help (@AmazonHelp) reported@Balwinder195 Please copy the link and access it from a different browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link, it will redirect you to Amazon app where you can connect with our team via chat. -Indhu
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UTKARSH PAWAR (@utpawar96) reported@AmazonHelp time contacting the support team, but the issue is still unresolved. Please take ownership of this case, coordinate with the relevant backend team, and provide a proper resolution today rather than redirecting me to the same support process again.
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Kumar R (@N_Kumar_R) reported@AmazonHelp Hello you ****** your customer care is not resolving the issue everyone in amazon is ******** you ba****d @ajassy @JeffBezos are you there licking dog ***? Need Immediate response with the product delivery.
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B Stryker (@Bri_Stryker) reported@TheLaurenChen Nike has been in trouble since 2017. There's too many Chinese knockoffs that have been allowed to run wild on Amazon. Also there legit other competitors like on cloud and under armour that crept into the market.
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Manik Gupta (@manikgupta19) reported@AmazonHelp @AmazonIN Urgent issue with Order #402-7808048-8941135. Recd defective earbuds on Aug 10. Amazon failed to replace & processed a partial refund—unfairly deducting product cost & ₹39 Open Box Fee. Unacceptable deficiency of service. Process full refund of ₹39 bal!
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LiCHtsLiCH (@Barbaneth) reported@DrcharlieWardQ Too many reasons to count for that justification. One used to be inflation balancing, it's important for monetary policy when you have a balanced budget 75k used to be (and to many still is) alot of money, but given the erasure of the middle class, and the rise of single parent households, rent traps, and full on construction cost increase, and exposure, dab in some predatory lending, an unfulfilling work life and social existence, empty relationships, word usage, and law, the practicality again just makes no sense. I'm not sure on the percentage, that sounds low in proportion to total taxes received, but appropriate for what we spend(it's an important distinction to make with inflation going up 4% per month). Anywho, Buffet doesn't get it, because there is nothing to get. The corruption in spending is beyond out of hand, it's unreal, the government has actually lost power as a result. Fortunately we have some good math guys in the fed, and we can fix it, pretty quick actually, and we are well on track to doing so, I'm honestly impressed. Bezos has a good grasp on what you can do with gobs of money and what is fulfilling, and, it's work. Amazon Netflix and entertainment is going to do US some solid faors in the near future, and they will try and keep this well behind the curtain, this rework. But, stick to fundamentals, staple relationships first principals will factor out. Like Copper $6, Gas $4, Milk $3, which one do you think is valued correctly, and what would the other 2 need to change by to "correct" the relationship. Hash that up and you can get some real vectors of adjustment. However, i think the overall approach is to reduce the amount of money, inflation, thus price, to compensate for our overspending. Think about selling debt... and how silly a notion that is.
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i͟van (@fortnitemegumi) reported@catwitextraMSG im not buying a monitor off amazon i dont trust amazon for that 😭 plus ive been having a lot of issues with them lately one of them being my amazon got hacked into and somebody bought two thing and they never refunded me for one of them that was $75 lol…
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Jayendra Mangela (@jay86m) reported@AmazonHelp What's wrong, is there anyone to help? or I just have to tweet about my issues?
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rejex (@rejexSON) reported@aryangupta1411 @amazonIN @amazon i genuinely don't know man, i have been a consistent amazon shopper because of faster delivery and no package problems but it seems that they have lost the place.
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Bhavee (@Bhavee09) reportedI’m tired of chasing Amazon for a problem they caused. Please resolve this! @amazonIN
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SHIKHAR CHANDRA (@SHIKHAR_CHANDRA) reported@AmazonHelp I have already communicated this issue multiple times, but it is still not resolved. I submitted the return request on 31 July, immediately after the order was delivered, and today is 18 August—yet the issue remains unresolved.
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vikram suriyanarayan (@VikramJncasr) reported@AmazonHelp I am having to repeat the problem everytime ...
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Mad-About-London (@Mad_AboutLondon) reported@thetimes Having a cup of tea at the moment. My niece’s 6th birthday next Monday. Thinking of washing the car later. A man is walking his dog down my road. Hope that parcel arrives from Amazon today. Wonder if anyone else would like to read about this kind of stuff. Must contact the Times.
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Ron Selgrath (@RonSelgrat2ddg) reported@NyinaWaJambo81 You might be interested to look at Haynes page and his personal website. Seems he wrote a book about the papal errors in the Catechism. Then the forward to the book is by Viganò. Says lots about his reporting. Book not on Amazon.
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Doot 🛰️☢️ 🇺🇸 (@dankmemesdoot) reportedI start work at 7:00 am mountain time :3 so pls if I you see me saying im gaming or some **** tell my *** to get to work xd Yes my sleep schedule is off but my meds even it out lol On the off chance the amazon facility is broken Im showing you the broken robot or unpowered facility I've never seen a facility black out BUT MAN I REALLY WANNA
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Shivu Kalamani (Modi Ka Parivar) (@shivukalmani) reported@AmazonHelp @AmazonHelp Rptng the sme response dsnt resolve the issue.Ur support link only redirects to Orders.The delivery agnt nevr attempted dlevry, asked me to tvl 20km to colect it,n then the order ws cancelled.Pls investigate the false delvry attempt n esclte this to the concerned team
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Amazon Help (@AmazonHelp) reported@Sandeep98956542 @Sandeep98956542 Please copy the link and access it from a different browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link, it will redirect you to Amazon app, fill the required details, so that our team can check and assist you further. You will receive the response in 6 to 12 hours via email. -Indhu
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digitallux (@digitallux) reported@libsoftiktok @amazon Slow engagement day?
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Brigitte Perry of Southern Homes of the Carolina (@blperry18) reported@AmazonHelp @Amazon I need help with an account closure error. I’ve had ONE Amazon account since college, but I’m being told this is a “new account” tied to a previously closed account. Customer Service says they cannot contact the Account Specialist team. Please help escalate.
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gusherssteak7 (new rock by the water) (@gusherssteak7) reported@Ol_Bungus Amazon took princess tutu down and OUT OF MY LIBRARY AFTER I HAD BOUGHT IT so I pirate it now