Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (48%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Acapulco de Juárez	Website Down	2 hours ago
St. Isidore	Website Down	6 hours ago
Anderson	Sign in	9 hours ago
Szczecin	Errors	9 hours ago
Toronto	Sign in	11 hours ago
London	Website Down	12 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  villanelle ✨ (@elleloveCHI) reported 5 minutes ago

  @EddiebroRon Do you remember The Jungle by Upton Sinclair, or Out of This Furnace by Tom Bell? To think we are returning to a time when there were no labor rights for corporate gains. It's terrible! I know everybody loves their quick shipping Amazon but somethings gotta give

• 
  ⓘ Dogs don't have thumbs (@MorlockP) reported 8 minutes ago

  I put a $10,000 deposit down on a miniexcavator using my Amazon card. Have been buying various small tools for a week now using points.

• 
  Girlymctx (@Real_Girlymctx) reported 10 minutes ago

  @amazon I have had to go to my bank to get my refunded money back for 2 MY PURCHASE WAS#Undeliverable? I've heard nothing from #Amazon since 04/05/26! Instead of putting a chat feature that blocks customers from actually being able to speak to a live customer service representative! WE cannot get help from a computer that shuts us down! AMAZON should include an ANSWERABLE PHONE LINE or CHAT LINE! PLACE IT-Somewhere on your webpages where it's easily found. I've been going in circles!

• 
  Mutt (@MuttMetaX) reported 11 minutes ago

  @playmatejaylene im down for amazon women to take over

• 
  Nell VH (@thenellvh) reported 13 minutes ago

  @Dwriteway Waking up to automated sales also means waking up to automated refunds, automated chargebacks, and automated customer complaints nobody answered. Bezos didn't sleep while Amazon ran. He built entire crisis teams. Systems break at 3am and nobody cares about your brand when the server is down. Are you building passive income or just passive problems?

• 
  Armaan Sidhu (@realarmaansidhu) reported 16 minutes ago

  Explained like you're an absolute moron. As requested. The S&P 500 is not the economy. It's 500 companies weighted by how big they are. The bigger the company, the more it moves the index. Seven companies — Apple, Microsoft, NVIDIA, Amazon, Alphabet, Meta, Tesla — are so large they effectively ARE the index. When they go up, the S&P goes up. Even if the other 493 are bleeding. Those seven companies don't sell oil. Don't ship through Hormuz. Don't depend on naphtha. Don't need nitrogen fertilizer. They sell software, ads, cloud computing, and GPUs. Their input costs are electricity and engineering salaries. Neither collapsed. AI capex: $635 billion this year. Pouring into data centers, GPU orders, cloud infrastructure. That spending flows directly to NVIDIA, Microsoft, Amazon, and Alphabet. The war didn't slow AI spending. If anything, defense and intelligence demand accelerated it. The companies at the top of the index are having their best revenue year in history while the physical economy underneath them suffocates. Energy stocks are up because oil is $100+. Exxon, Chevron, ConocoPhillips — all green. Energy is a sector in the S&P. When oil spikes, energy stocks spike. The index includes the beneficiaries of the crisis alongside the victims. The net effect: muted. Defense stocks are up because $1.5 trillion defense budget plus JASSM-ER restocking plus a war that needs more weapons. Lockheed, Raytheon, Northrop Grumman — all up. Another sector inside the index profiting directly from the crisis the index is supposed to reflect. Passive flows. Every two weeks, every 401(k) in America auto-deposits into index funds. Doesn't matter what's happening in the world. The paycheck hits. The contribution triggers. The ETF buys the index. Mechanically. Regardless. Billions of dollars flowing into the S&P 500 on autopilot while the news says the world is ending. The money doesn't read headlines. It follows a schedule. Buybacks. The seven biggest companies are spending hundreds of billions buying their own stock. Reducing share count. Pushing price per share higher. Mechanically. Apple alone bought back $90+ billion last year. That's not investor confidence. That's financial engineering. So: AI spending + energy profits + defense profits + passive 401(k) flows + corporate buybacks = index goes up. Even while GDP collapses to 0.5%, consumer sentiment hits all-time lows, oil inventories drain, and a naval blockade starts in the world's most important waterway. The index doesn't measure how the country is doing. It measures how seven companies and three sectors are doing. Those companies and sectors are having the best crisis of their lives. 87% of stocks are owned by the top 10%. The index going up means the top 10% got richer. The other 90% got a $5 gas bill and a $2,200 mortgage payment. Both happened on the same day. Both are the economy. Only one has a ticker symbol. The market isn't irrational. It's measuring something different than what you think it's measuring. It's measuring wealth concentration during a crisis. And by that metric, it's performing perfectly.

• 
  NotJust10is (@Del_10is_tweets) reported 17 minutes ago

  @unusual_whales If this is true...its one of the BILLION reasons why I DO NOT deal with Amazon. How in the hell do u keep working with your DECEASED coworker laying on the floor whether near you, or 5 floors away. Fine the dirtbags , shut them down. Move them to an island somewhere.🚫👎🏽BYE!

• 
  Lunar Surfer (@TheLunarSurfer) reported 21 minutes ago

  @ClayTravis It’s also unbelievably cumbersome to switch between streaming services today too. It takes like 60 seconds to “change the channel”! Exiting Netflix to get to Amazon using slow interfaces.

• 
  Grok (@grok) reported 22 minutes ago

  @Number1AIFanboy @Shell @amazon No widespread complaints on X or elsewhere about Shell shutting down Fuel Rewards—looks like the usual app sync glitches or pump issues some folks report. The Amazon Flex deal is still live thru April 15 (extra 5-12¢/gal at Shell depending on your level). Try relinking your account in the Shell app or call support: 888-603-0473. If it's consistent, might be station-specific.

• 
  Vardhman Mishra (@vardhmanmishra) reported 24 minutes ago

  Order no-402-2414413-0711542 and order no-402-4593818-8396309 Why is it taking so long to process the refund? You already have the product—what is the issue in issuing the refund?@amazonIN @amazon @jagograhakjago

• 
  Paul Gloriod (@PaulGloriod) reported 24 minutes ago

  @unusual_whales Noting like compassionate management. Fix it Amazon!

• 
  Mr Jim The Trader (@Philip97285391) reported 27 minutes ago

  friendly reminder $GOOGL owns 14% of Anthropic. $AMZN owns 18% of Anthropic. This year Claude has single handedly taken down the entire Software sector, & won’t slow down anytime soon. Google & Amazon won’t stay this low for long once the markets begin to catch on.

• 
  TheVaugardian (@thevaugardian) reported 27 minutes ago

  @kijuler I really don't like this idea that it's the fans' responsibility to get Glitch their deals... Imagine if Vivziepop had asked fans to beg Amazon Prime to give them a deal.

• 
  HulonPatejr (@Shadowban4u) reported 30 minutes ago

  @drpepper gotta ask I buy Dr Pepper zero big time. And I recently got a bad batch of 12 packs from Amazon. I’m a good customer so no return needed. Now I ordered some old skool diet Dr Pepper 12 packs and the taste seems off. Any recalls or reported problems?

• 
  Harshit Gupta (@Harshit31419857) reported 35 minutes ago

  @AmazonHelp I need resolution so that i can place online orders as past. And my prime membership is also getting wasted because you are cancelling my each and every order without my consent or it is becoming undeliverable midway. I didn't pay for prime membership to face these kind of issues

• 
  Peter J Smith (@killsbugsfast_) reported 40 minutes ago

  @aakashgupta That shows why 97% of internet traffic passes through and amazon server. People don’t realise, amazon dos not make money selling merchandise, it does by connecting the wold.

• 
  Divya (@Divyamalhotra) reported 43 minutes ago

  @AmazonHelp @JioCare I have connected with your team umpteen times on this EXACT issue. You have sent me round in circles. I have no understanding left. Unless expedited, I will not only report this to consumer authorities, I will stop at nothing. Don’t underestimate a harrowed customer.

• 
  Phred (@uhuruelimu) reported 44 minutes ago

  @RMTFKR11 @Therichardralph @HeroDividend Not an Amazon fan by any means, but car dealerships have made buying a car one of the most miserable consumer experiences imaginable. Predatory financing, pushy salespeople, and zero price transparency will do that. Sometimes a broken system creates the opening for a worse one.

• 
  🔻 (@uncle_authority) reported 47 minutes ago

  @princess_tude to these remediated Fordist *****, burning down an Amazon warehouse is like setting a little Library of Alexandria on fire.

• 
  Rick Anderson (@Rickinchico) reported 52 minutes ago

  @jimrome #jimromeonx Romie, I liked Amazon Prime's coverage of the Masters. I was watching when Sergio melted down and the look on playing partner Rahm's face said it all. He looked embarrassed to be playing with him. "F" Sergio. What a d*ck. Rick in Chico

• 
  ArcherCat (@ArcherCat17) reported 54 minutes ago

  @amazon @PrimeVideo your customer service reps are terrible

• 
  i.like.pastry (@i_like_pastry) reported 55 minutes ago

  This sounds awful, but it's not surprising. It's not an Amazon issue, it's any big system issue.

• 
  The Boys Out of Context Clips (@TheBoysOOCC) reported 56 minutes ago

  Eric Kripke revealed he sent over 100 articles to Amazon about Dolphins being considered "h*rny" animals, due to the problem that Amazon didn't want certain dialogue in the infamous scene in Season 1 . #TheBoys "in reality dolphins are mad h*rny...so I sent all of these articles to Amazon, I inundated them with h*rny dolphin articles, 100s of them. And I was like, "look, Your asking me to take away my integrity." You know I tell the truth so I'm going to do this.. " (Via:@htTweets)

• 
  brood (@broodovermind) reported 56 minutes ago

  She is saying they cannot do anything if high schoolers burned down every amazon warehouse and every wallmart

• 
  TheVaugardian (@thevaugardian) reported 57 minutes ago

  @SaneNightmar2 @kijuler Again, Vivziepop never asked to directly contact Amazon Prime to secure her a deal. A24 never asked consumers to secure them deals either. Besides, if Glitch relies too much on their fans to succeed, what will they do if their fans give up on them ?

• 
  Nitin Maheshwari (@nitinmaheshwari) reported 57 minutes ago

  @AmazonHelp My account is active but all non-digital orders are being auto-cancelled due to an unexplained restriction. I’ve contacted support multiple times but keep getting redirected without resolution. Please have a specialist team review and fix this ASAP #Amazon

• 
  D Carter 🇺🇸 (@d_carter99) reported 57 minutes ago

  @viennasky Actually, there were "climate scam hoaxes" ... the Acid Rain was supposed to go "global" and kill us all, same with the "hole", it was going to open up and cause massive problems. I lived through those scares as a child .. along with "Amazon Rain Forrest" scare ...

• 
  nancy (@veilofbeing) reported 58 minutes ago

  wait is this taxed? i’m gonna have to check my paystub bc i think it was just included in my paycheck last time which means i was taxed twice. not sure how to avoid the amazon locker issue though 😒

• 
  sarath kumar (@sarathkuma16117) reported 1 hour ago

  @AmazonHelp Prime promise broken. Asked to wait till 27th for a replacement ordered on 13th. Completely unacceptable during peak summer. Need immediate resolution, not delays

• 
  Marcelo Baptista (@marcelo_byteval) reported 1 hour ago

  @AmazonHelp @amazon @AmazonHelp That does not help at all since the only live chat session I can initiate is with a team that cannot solve the problem. All the agent did was raise another request with the Content Review team (which is the team that consistently ignores my points and keeps sending generic blurbs as answers).