Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (47%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Huntsville	Errors	4 hours ago
Louisville	Website Down	7 hours ago
Pagosa Springs	Sign in	8 hours ago
Philadelphia	Website Down	11 hours ago
London	Errors	15 hours ago
Maryville	Sign in	18 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Taylor (@john_taylor95) reported 1 second ago

  @David108225717 I believe any would work but just bought first to come up n if you have account to order off Amazon you login with that

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  Khadejah Josette Dein(カディージャ・ジョゼット・ダイン) (@khadejahjdein) reported 2 minutes ago

  Yay! I just placed an order at #Amazon for a little Bluetooth adapter that will help me listen to TV and music with regular wired earbuds. My phone doesn’t have a plug for headphones, but the adapter picks up the Bluetooth signal and I can plug my headphones into that. L It’s a nice little solution for a hardware problem.

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  Shilpa Lachhani (@ShilpaLachhani) reported 3 minutes ago

  @amazonIN your customer care center is not working @amazon #AmazonIndia

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  JenOfTheFlowers (@justJen1616) reported 3 minutes ago

  Glad to see this coming out. As a seller, it infuriates me to have to fix my prices across platforms, as I am forced to do if I want to sell on Amazon. It costs more to sell on Amazon, but I have to charge the same price on ALL platforms or be shut down on Amazon

• 
  egg (@egreghost) reported 4 minutes ago

  @Con78705 @NorthernerY Bezos couldn’t have founded Amazon without capital from his parents. This is repeated over and over again at a small scale with funding education, seeding businesses. Wealth begets technology and more wealth, and this is hindered by cutting down tall poppies.

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  Luke Flywalker (@LucasFlywalker) reported 4 minutes ago

  @StuffWorthSee Umbrella lamps have been around for years. $20 on Amazon gets you a nice one. Also, a flat umbrella may protect from shade, but it'll work terribly in the rain. Not creative or not interesting. Terrible product.

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  Donna (@bryan_siss1957) reported 6 minutes ago

  @HawleyMO you passed a new law in Missouri on CBD I can't but rolling papers from Amazon anymore ridiculous fix this crap

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  Sarah ツ (@lil_skyscraper_) reported 8 minutes ago

  @DeliverooHelp I don’t have a problem with the order it’s more of a question as to why I no longer have the option of priority delivery, I have the silver plus through Amazon and always use priority delivery for £2.49.

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  Shubham (@MrShubhamXP) reported 12 minutes ago

  @AmazonHelp Getting something went wrong error on the chat page. How to connect?

• 
  Tim AKA Twisted Dreams Inc (@TwistedDreamsI1) reported 12 minutes ago

  Found a place that will fix my phone for $50,but need to order the replacement screen and want a case on it which is another $50 together on Amazon..don't have $200 to get a whole new phone..need to win some money somewhere

• 
  Matthew Morgan (@MatthewMorgan14) reported 15 minutes ago

  @MorlockP @amazon They kept delivering my stuff to the neighboring town to an address that was close to mine. Tried calling and explaining the problem to no effect. I finally faked out the AI by putting a google maps pin link in the notes of an order. After that, deliveries to my house worked.

• 
  Nick webb (@Nwebbz87) reported 15 minutes ago

  @CTVNews Shut it down , get rid of everyone over 30 years service or tell Amazon you need to use Canada post if you want to operate in Canada .

• 
  Darth Fader (@CurtHumilde) reported 20 minutes ago

  @mike_daddino Funny thing is. That was a tv error. Same thing happened on Amazon. Showing timeouts even when a team has none.

• 
  No Safe Words (@Cyber_Trailer) reported 22 minutes ago

  Let’s review this long tail that $AMZN has fostered. Back in June 2021 you could pick up Amazon stock for $190. In other words, the stock has barely put together a 5% appreciation per year in the last five years. (basically zero appreciation against inflation). Currently the stock is challenging, all-time highs once again. Is it ready for a real breakout? Consider this, There is no company in the world that is better positioned to replace its blue collar and white collar workforce with AI models and robotics. Certainly, we have heard of some large layoffs over the past two years from Amazon. What most folks don’t realize is that they are going to shed workers exponentially through hiring freezes, especially at the warehouse level. A large percentage of Amazon warehouse worker are actually seasonal and so you will not see any announcement of 500,000 warehouse layoffs. But those jobs are disappearing and the profits are going to go directly to Amazon’s bottom line. Next step, Final shipping and delivery. Zoox is off to a slow and steady start, but it’s going to be a game changer for final deliveries. Just add robotics for a doorstep drop. The average cost for an Amazon delivery vehicle per mile? It will continue to go down. It will go down every year, every month, every day. The Amazon workforce is huge. It’s going to get a lot smaller. The direct beneficiary is profits to the bottom line. You have been warned. Amazon is making the investments to disrupt themselves. The cost model will continue to improve every single day.

• 
  Buy The Dip (@Dip_Buyer03) reported 24 minutes ago

  1/ Amazon expanded deeper into GLP‑1 weight‑loss medications. This is the fastest‑growing category in all of healthcare. So naturally, people assume this is terrible news for Hims.

• 
  G.R. Williams (Gareth) (@GRWill68628) reported 27 minutes ago

  @CoyHallBooks That tactic does seem to contradict what I've researched. Some jobsworths just like to make things difficult and make you jump through hoops. Gives them something to do. Yeah, it's best to clear it, as I have heard of amazon coming down on minnows like me over petty things.

• 
  FailureToCrash (@FailureToCrash) reported 27 minutes ago

  @oliver_drk Their reasoning for it happening is because Microsoft as a whole is slowing down on hiring, BTW. They just assume 15% because Amazon laid that many off, and they assume gaming because it's part of Microsoft.

• 
  neon0x1 (@ChandraKan51848) reported 31 minutes ago

  my guy, Amazon has army of PHDs who work on specific area of computer science to solve problems, Not to mention they have AWS literally a cloud. Zepto can't compete, wtf is this marketing campaign **** happening. Amazon is technological superior they can solve any problem.

• 
  JohnnyB79 🇺🇲❤️‍🔥 (@MaineManJohnnyB) reported 34 minutes ago

  How about this... We tank Amazon? For the next three months, we protest and everyone stops buying from them. It devastates Amazon, it kills their stocks, and it sends a message to them to cut it out. Even if 50% of the population did this, well ****, we'd potentially close up shop for them. I'm tired of this Big Business BS. I'm tired of Wall Street being infinitely more important than Main Street. We have the power in our hands. Look at Transheuser Busch and the message we were able to send to them. We have the power to fix this. We just have to want to, and then follow through with it.

• 
  D (@NeoDK49) reported 35 minutes ago

  @AmazonHelp I did reported this on app. It has happened multiple times that delivery partner makes an excuse of petrol or vehicle issue and doesn’t deliver items. I have faed this alot of times before

• 
  JustJosh (@AAHWAOOX) reported 37 minutes ago

  @Ric_RTP Amazon needs to be broken up, or better yet, completely destroyed. **** it, and **** all of the shareholder value. Just burn it to the ground.

• 
  Rajat... (@mgk4931) reported 42 minutes ago

  @albinder @deepigoyal @letsblinkit losers! Fix your ******* customer support! You charge us money, better do your job. Your **** app takes 30 mins to assign a delivery guy. It’s good that I use amazon now for trusted delivery. You losers will run out of business pretty soon!

• 
  Arghya Nandi (@ArghyaNandi14) reported 42 minutes ago

  This is unacceptable and misleading. Customers are being denied support despite clear evidence. If this is how issues are handled, people should think twice before buying from Amazon. I demand immediate resolution (refund/replacement) or I will escalate this to consumer forum.

• 
  FieldsOfProfit (@fieldsofprofit) reported 45 minutes ago

  Can't even count how many times an Amazon customer has bought a brand-new item from us and returned a knockoff or switched out their old beat-up version Here's exactly how to handle return fraud for FBA and FBM: 1. FBM where Amazon already refunded (most common for FBM sellers) If Amazon auto-refunded at the first scan or you missed your 4-day window after the item came back to you, you have to fight for your money back via a SAFE-T Claim. You now only have 30 days from the date of the refund to file. State that the item has Zero Resale Value. Upload your photos comparing the original listing vs. what was returned. If Amazon offers a 50% reimbursement, appeal it. State that "Partial reimbursement is insufficient for a materially different item that cannot be resold." 2. FBM Option 2: You still have the money As of early 2026, you have a 4-calendar-day window to inspect a return before Amazon auto-refunds the buyer. Do not just click "Refund." Use the Guided Refund Workflow (GRW) inside Manage Returns. If the item is "materially different" (wrong brand, used version, or a brick), select that reason and deduct up to 100% of the price. You MUST upload clear photos showing the fraud next to the shipping label. Message the buyer before you finalize: "We received the incorrect item. We’ve paused the refund to find a resolution. Are you able to return the item you purchased from us soon?" This message is your best defense if they file an A-to-z claim. Doubtful it ever becomes a real conversation. 3. FBA With FBA, you don’t see the fraud until the item is sent back to your warehouse via a Removal Order. You have 60 days from the delivery of your removal order to file a dispute. The "6-Side Rule": To win, you need photos of all 6 sides of the item, the LPN (or X00) label, and the removal packing slip. The LPN label is what proves which specific customer committed the fraud. File under FBA Inventory Reimbursement > Removals. Use the phrase: "Removal order [ID] contains a materially different item with zero resale value." 4. If you're feeling like messing with the buyer back... Amazon lets you flag their account for eventual suspension if this is a pattern for them. The 2026 Click-Path: Go to Performance > Account Health. Click "Report an abuse issue" Select "Report a buyer violation" > "The buyer returned a different item." Include the Order ID and the LPN number from the return.

• 
  Tapesh Chowdhury (@Tapesh_C) reported 45 minutes ago

  Amazon does not rank your product. Customers do. Amazon only pushes products that make them more money. If your product makes Amazon more per visitor, you win page 1. That’s it. We ranked a supplement from page 4 to page 1 in 28 days. Sales jumped 212% without changing the product. Here’s how Amazon decides who gets page 1: → Click Through Rate, do people click you → Conversion Rate, do people buy → Sales Velocity, how many units per day → Keyword Relevance, does listing match search → Price Competitiveness, are you in market range → Review Rating and Volume, social proof matters Traffic alone does nothing. Sales from specific keywords decide ranking. Here’s how to rank to page 1 fast: → Pick 5 main keywords only → Create single keyword exact match campaigns → Bid 30 to 50 percent higher → Keep budget uncapped for 14 days → Track daily keyword rank position → Maintain conversion above 15 percent → Never run out of stock Goal is simple. Force consistent sales from one keyword. Amazon sees steady sales. Ranking moves up. If conversion is weak, fix listing first. If CTR is below 0.3 percent, fix main image. If conversion below 10 percent, fix price or reviews. Most founders chase 200 keywords. Page 1 comes from dominating 5. Are you trying to rank for too many keywords right now?

• 
  natehiggers (@niggerguy5000) reported 48 minutes ago

  @Ric_RTP certainly feels rigged when you shop nowadays. not surprised. amazon should have been shut down ages ago.

• 
  Cher Springsteen 🇨🇦❤️⚓️🇺🇦 🇮🇷 HD💙 (@CASmyth1) reported 53 minutes ago

  @Ric_RTP @Bufshuf I’ve noticed Amazon and Walmart prices are the same right down to the penny.

• 
  Phil Schmig 🏳️‍🌈🇵🇸 (@Philip_A_Schmig) reported 56 minutes ago

  @GreggAWallace Just watched the new Masterchef. Please, please, will you and John get together and pitch a similar show to Netflix or Amazon or something. These new judges are terrible!!! Awkward and stilted and can’t convey the taste of the food like you and John used to.

• 
  Harish (@HarishonX) reported 56 minutes ago

  @AmazonHelp @amazonIN @SamsungIndia That link asked two times sign in , in already logged in app, can you tell how to send in app?

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  Moechii 🪷 (@takeitsleazy456) reported 58 minutes ago

  @_sarah_smile Seriously. Opt ******** out. The one that kills me most is when people complain about Amazon/Amazon Prime. Unsubscribe and take your money elsewhere, man. Problem solved