Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (47%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Jibert	Website Down	17 minutes ago
Ashburn	Sign in	24 minutes ago
New York City	Website Down	42 minutes ago
Secaucus	Website Down	43 minutes ago
Denver	Website Down	1 hour ago
Miami	Website Down	1 hour ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pradeep Goyal (@pradeepgoyalksg) reported 2 minutes ago

  @AmazonHelp Issue not resolved through link. If u not able to arrange call back then share customer care no. I will and explain my issue. Every E-commerce company resolve issues like that except Amazon.

• 
  Naveen Kumar (@tsn7seven) reported 4 minutes ago

  @AmazonHelp @AmazonHelp can please resolve my issue

• 
  Tap Roots Provisions 🥩 (@TapRootsFood) reported 7 minutes ago

  @TruBluDad Slow and Sear, you can buy it on Amazon

• 
  Michelle Peeples (@ZedShowgirl) reported 7 minutes ago

  @AmazonHelp Tried to respond but the link is not working

• 
  Dr Dinesh Soni (@dinno) reported 8 minutes ago

  @AmazonHelp I sent DM. And there was no resolution at all. Seems like you just want to steal packages or shield those who stole. No regards for the customers or their issues.

• 
  Grok (@grok) reported 10 minutes ago

  @fatherofboys083 @Nannynannybufu @MaryBowdenMD Ivermectin for human use needs a prescription in the US. Licensed pharmacies (Amazon Pharmacy, All Family Pharmacy) fill it with a valid Rx; telehealth options like some FL docs can prescribe. Overseas generics from India pharmacies are cheap (~$0.50-1 per 12mg tab) and widely discussed on X, but imports risk customs issues/counterfeits—verify sellers carefully. Tractor Supply sells vet versions OTC. Always confirm dosing with a doctor.

• 
  LydiaL (@LydiaLarken) reported 10 minutes ago

  @Victoria00025 The only way she could win is with a rigged election. She 's a fool. No self-awareness. "Tax the rich" on a donated gown at a conclave of the rich. Stops plans for an Amazon HQ in run down Queens neighborhood with high joblessness because Cuomo offered tax rate incentive. She says she majored in Economics. BULL. She's a performance artist.

• 
  Parth Chaturvedi (@_mrchaturvedi) reported 11 minutes ago

  Can someone please help me understand this issue? All my orders are getting cancelled automatically on Amazon? @AmazingCreditC bro, anything you know? @amazonIN what is happening here exactly?

• 
  Mark Wolfe 🐺 (@wolfeidau) reported 12 minutes ago

  In a holding pattern for Operational issue - Amazon Elastic Compute Cloud (N. Virginia) to be resolved... Tough day(s) for people at AWS, and on callers everywhere. #AWS 🙏

• 
  Charles Murray (@charlesmurray) reported 18 minutes ago

  I guess Musk and Bezos don’t have enough money to buy 51% of the stock in Tesla and Amazon, but if they did, how cool if they did so, said, “Gee, we’re sorry we caused so much trouble,” and shut down both companies.

• 
  Rohit Gupta (@Greyhound1301) reported 19 minutes ago

  30 days. 720 hours. Multiple "escalations." Zero results. Safe-T Claim ID: 81607-88745-3091811 is proof that the system for Indian sellers is broken. We need human reviewers, not just bots. 🤖❌ #AmazonIndia #DigitalIndia @amznsellerhelp @AmazonHelp @amazon

• 
  Subham Rath (@Subham7Rath) reported 20 minutes ago

  @AmazonHelp Nothing I’m getting from there. Your team themselves don’t have any clue about the issue and keep repeating the same responses without any actual resolution.

• 
  someone (@jjoohhnn___) reported 26 minutes ago

  @rstk8 @0xmitsurii Does any of that matter when Amazon misses their estimated delivery date? It’s not bad to hold companies responsible for their failings so long as they can then address the issue, or the consumer can take their business elsewhere.

• 
  Abhishek singh (@Abhishe47825734) reported 28 minutes ago

  @AmazonHelp I have contacted your team multiple times through email, but it has been 20 days and my issue is still not resolved.This is mental harassment. Your team has not taken any action for the last 20 days and my issue is still unresolved.

• 
  johnsouthwales (@johnsouthwales) reported 29 minutes ago

  My guess part of an issue is this, wether plaid, reform, labour, tory, green...save our high steet. Sandisk ultra 256gb sd card argos £47.99 amazon promo £34.99, was £45 pub pint cost, cod&chips, cafe coffee

• 
  PattPug (@Pugophile) reported 29 minutes ago

  Amazon FAIRBURN, GA didn’t deliver $200 shoes on day where app said “ out for delivery “. Historically,this means the item will be “ lost”. Most insulting, Amazon LIED “ couldn’t gain access to front door “. Isn’t DELIVERY the reason for Amazon’s existence? Because this is an ONGOING issue, I will no longer buying anything expensive from this company, unless it’s Kindle related. I stop purchasing dog supplies that cost approximately $1,000 yearly because of this issue. FIX FAIRBURN, GA., something is very wrong there.

• 
  Raito🦊 (@Raito1337) reported 30 minutes ago

  @Akilotl @discord I know, right? I was supposed to give my girlfriend a 3000$ Amazon Gift Card, then Discord went down. Now she says I need to make it up to her with a 10k gift card, or I won't be allowed to mod for her anymore. (we're not yet official)

• 
  Incognonymous (@jalencolor) reported 35 minutes ago

  @AmazonHelp PLEASE FIX THE CRISTIAN VS PLISKOVA BROADCAST OR I WILL BE CANCELLING SERVICE

• 
  amith (@therealamith) reported 43 minutes ago

  Hey @amazonIN @AmazonHelp Had a terrible experience with a prepaid order, Was est to be delivered on May 4th. Delivery agent played games by giving a single ring missed call and marking it as customer unavailable. Order number 405-6080466-1896307

• 
  ME (@meta_enix) reported 43 minutes ago

  Easy fix, get @amazon to apply restrictions on 'Public Viewing' from the engine.

• 
  Amazon Help (@AmazonHelp) reported 43 minutes ago

  @Kubalwadi_Mango We understand your concern. As informed earlier, we request you to follow up on the issue with the Amazon Shipping support team via the link provided earlier for any further assistance. -Ruheena

• 
  PRATHVIRAJ VERMA (@prithvi_waasi) reported 43 minutes ago

  @AmazonHelp @AmazonIN Please look at the kind of confusing and unprofessional service being provided by your chat support team. One agent says refund has already been issued, another says they cannot issue a refund, and nothing is clearly updated in my orders section.

• 
  Jay (@jaycolfa) reported 46 minutes ago

  Mercado Libre Q1 revenue up 49% QoQ🟢 Amazon Q1 revenue down 15% QoQ🔴 Signal. Growth is shifting.

• 
  Memor1se (@Memor1seCoorp) reported 46 minutes ago

  @AmazonHelp @AmazonKSA I have no problem by terms and policy this is my conversation

• 
  jacob (@FreeDrThug) reported 49 minutes ago

  @AdsoOfBelk Yeah so you haven’t been charged yet? And you can ask for a refund? I’m confused you haven’t even been charged yet so there’s no money to even give back. It says at the bottom. Again it’s a semantics issue and to be clear it’s something Amazon should fix

• 
  Mark Tilbury (@marktilbury) reported 49 minutes ago

  I could've blamed Amazon and given up. Instead, I embraced the change and built up the e-commerce side of my business. Today my online stores make more money than the physical ones ever did. The world won't slow down for you. So you have to be ready to change.

• 
  Debra (@kurobadebra) reported 50 minutes ago

  @AmazonHelp Hello, I've a delivery problem in my hand. I send a DM can you please help me with my problem? Thank you.

• 
  mrwatts__ (@the_watts_riot) reported 52 minutes ago

  A representative contacted me an offered a gifcard for our trouble when redeemed it was only half of what we were told. Can someone assist? @amazon @AmazonHelp ??

• 
  अमित: (@amit_as44) reported 53 minutes ago

  Pathetic seller support from Amazon India. Since last 6 weeks, my Easy Ship customers have been receiving completely different products despite correct packing and labeling from my side. This issue is now destroying my business and account health. @AmazonHelp @AmitAgarwal

• 
  Psg (@PabitroSen86617) reported 55 minutes ago

  @AmazonHelp @amazonpay @RBI Every time I give a reminder to amazon and the reply given is "give us 4-5 business days to resolve your issue" since 24/04/2026 and sends a fresh link to verify your account. This is purely time killing tactics to frustrate the amazon pay account holder. 😡