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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
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Website Down (43%)
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Errors (32%)
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Sign in (25%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi |
Errors | |
 Tucson |
Errors | |
| Pilot Hill |
Errors | |
| Ellicott City |
Errors | |
| Seattle |
Errors | |
 Poplar |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Mr. X
(@MajorLeePsycho) reported
from
Kifisiá, Attica
@amazon It’s not working @amazon I’m getting an error message @amazon
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Roshni Thawani
(@Groove_Roshni) reported
@AmazonHelp They are not providing commitment that my issue will resolve by tomorrow. Yesterday also they said that if my pick up fail this time they will refund me. But when it is failed they are again asking me to wait.
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Amazon Help
(@AmazonHelp) reported
@katie2000443755 Hello! We're sorry to hear this. Just to clarify, are you currently able to sign in to your account? Also, which Amazon marketplace is your account associated with, (.com, .uk, .ca, etc.)? We'd like to make sure we're providing you with the best information possible. -Ashley
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Adam Weiler
(@AdamtheWeiler) reported
@ugmonk the image resolution requirements can mess with compression/pixellation unless you specifically modify your images to the Amazon format. Can't just take Shopify or Ecom images and slap them onto Amazon, they'll probably look terrible
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Thai Nguyen
(@thainguyeno) reported
@AmazonASGTG @amazon Just an escalation path after let say 1 week if not resolved , can get put in touch with somebody that can actually resolve the issue. @dharmeshmehta
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Liz Ojukwu
(@e_irene_) reported
@kkecreads @amazon having the same issue across all my devices
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Amazon Help
(@AmazonHelp) reported
@Prabhakarshahii We're sorry to know about the issue you've had with your Amazon Pay UPI transaction. Please get in touch with your bank to get the issue fixed about the UPI transaction that has failed. -Mohsin
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Kate McGraw
(@electkatemcgraw) reported
@AmazonHelp Please provide for me an active telephone number to call customer service. I find no way to deal with these issues on your website or application.
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TexasBTC_FTW
(@Kurt_Kokain) reported
@zombiemommy It’s OK. I wiped down my Amazon packages for two months in 2020.
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Appy
(@AppyBalan) reported
@AmazonHelp There was no attempt at delivery..at least let me know if the package has been broken
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Shadow Apothecary RuDucko
(@Behlo404) reported
My local comic shop _still_ hasn't gotten my copy of the Critical Role Origins: Caleb Widogast and I am salty. Anyone else had this problem while trying to support local business instead of Amazon?
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Kharidiye
(@kharidiye) reported
@AmazonHelp your seller support team not able to find out issue in 20 days
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Rumi
(@daddysuwu) reported
@KipIingg unrelated. In tons of games NA asks for some pretty unreasonable **** and devs don't care or listen bc not target market. I think amazon being in control and having more at steak with NA means that yes they will actually have to respond to NA issues and problems. I don't think ff
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Ganesh Poojari
(@Ganeshp911) reported
@JioCare It’s such frustrating with Jio fibre…. Since 2 months they could not able to solve my Amazon prime subscription issue subscribed through Jio app…. Pls refunds my money if u cannot fix ur Jio app bug
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Ashley ♔ 🌹💐
(@MJ_fans_unite) reported
@xoAngel___Dust They took it down 😭😭 bc it's going on HBO Max, I've been watching it on Amazon Prime!!
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Mike Scott
(@mscott71) reported
@AmazonHelp This may not be the experience you want for your customers, but in my experience it's the one you provide any time there's a problem.
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sthita_pragna स्थित प्रज्ञ
(@stitha_pragna) reported
The idea that great companies solve real world customer problem is a scam, there wasn't much of internet to search for when Google came up with a search engine, B&N bookstores and Nokia were doing pretty well when Amazon and Apple boomed. Orkut was great before FB.
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Amazon Lightsail Speedtest Bot / Un-Shadowbanned
(@LightsailSpeed) reported
Server: Rakuten Mobile , Inc ISP: Amazon PING: 6.563ms Download: 584.69Mbps Upload: 714.0Mbps
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Victor
(@Victor05083918) reported
@MajorLeePsycho Try reaching out to 8xcosmo on Instagram for your solution, it’s not everything amazon will fix for you . That’s why they have professionally like 8xcosmo who can help you fix your problems and issues you have on your accounts
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Lydia Joy⁷
(@Lydiajoy13) reported
@_Sophle_ Oh no that’s terrible! Have you been able to source some from Amazon etc?
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Mellie Miller
(@Sultonna) reported
@CannibalBananas I have the same trouble. Even on Smashwords, I really only "sell" boks when they're free. I can give away 20 or 30 in a week. But even at $0.99 they won't sell. And I have a 5 star rating on Amazon.
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patricia
(@patriciahoulis1) reported
@AmazonHelp The issue is not who sold it - the issue is the promise of a refund and then it being withdrawn because the representative was misinformed im told - how does this then become my problem
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a🍺
(@aburducky) reported
amazon is so down bad this year jeez
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Mike Scott
(@mscott71) reported
@AmazonHelp And this particular issue is also one that you've claimed was resolved on two previous occasions. And yet after a month or two the unauthorized charges start up again.
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Victor
(@Victor05083918) reported
@itslily_t Try reaching out to 8xcosmo on Instagram for your solution, it’s not everything Amazon or Hermes will fix for you . That’s why they have professionally like 8xcosmo who can help you fix your problems and issues you have on your accounts
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m rory campbell 🌻
(@hdfacsimile) reported
@cmxsupport @comiXology Does Amazon plan to acknowledge their customers outside of the US? The shopping experience on dot ca is terrible. We don’t even have a comiXology section or landing page.
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Silver Lining 🇺🇦🇺🇸🇮🇳
(@slvrlng2020) reported
@DeItaone So sad. This after Amazon closed down @WestlandBooks as a near bribe to the government ?
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NeilM
(@NM_Rdg) reported
@AmazonHelp You need to up your game regarding the care of parcels. Received a few recently where the packaging is a bit battered. Today's delivery had the top of the can broken. Can cope with that but hardly professional.
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Shuvajit Nandi
(@shuvajitnandi) reported
@AmazonHelp Ok madam , but i need to solution the problem on 3rd marchc because ,i suffer the problem right now.
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Roshni Thawani
(@Groove_Roshni) reported
@AmazonHelp They are telling they have raised approval for something and will need to wait and when i asked them to commit this on email that they will solve my issue by tomorrow.