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Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: errors, website down and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 19: Problems at Amazon

Amazon is having issues since 09:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 48% Errors (48%)
  • 33% Website Down (33%)
  • 19% Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Norristown Website Down 2 hours ago
Lille Errors 5 hours ago
Angoulême Errors 9 hours ago
Stockton Sign in 11 hours ago
Château-Thierry Website Down 13 hours ago
Raleigh Sign in 13 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • Kit_Shicker
    Kit Shicker (@Kit_Shicker) reported

    @1ssve That's one of the reasons it is so difficult to quit them. I have a few problems with Amazon, but their customer service is an introvert's dream. --- Me, to Chat Bot: "My anime waifu refrigerator magnet set (ORDER # 42069NICE didn't arrive. The post office obviously screwed up delivery." Chat Bot: "3 days." Me: "What?" Chat Bot: *sigh* "Wait 3 days. Then come back." Me: "Okay." --- 3 Days Later --- Me: "Uh. It's been 3 days. My anime waifu refrigerator magnet set didn't arrive. Order # 42069NICE." Chat Bot: "Refund or replacement?" Me: "Uh. Replacement I guess." Chat Bot: "Be there this afternoon. Next contestant." Me: "What?" Chat Bot: *sigh* "I shipped you a replacement. It's on the way. It will be at your door this afternoon. I have other retar... er... customers to help. Fuckity bye." Me: *tears in my eyes* "I think I love you Amazon Chat Bot." Chat Bot: "You're still talking. Go. Away." Me: "Please tell your Amazon overlords how great you and their shipping issue resolution policy is on my behalf." Chat Bot: "No." --- It is one of the most satisfying issue resolution flows. Disdain intertwined seamlessly with effectiveness and competence. Even when it used to get kicked to a human, same thing. It's beautiful.

  • itsblazingsun
    AKU 🎋 アク (@itsblazingsun) reported

    @mrjinjin2612 “A proper episode one”bro, as much as I hate bringing up hazbin, their episode one of the amazon show when it got picked up was just a continuation of the pilot. Same goes for tdac which did the same with their episode 2 and I’m sure the others glitch shows aswell

  • RichMoneyBling
    Rich $ (@RichMoneyBling) reported

    @MensHumor It wasn't corporations being greedy, it was the fact that amazon and many other places gave you a better service. If sears was so great, it wouldn't have gone bankrupt. The times changed and they did a terrible job at adapting to it

  • ThurberArtemis
    Artemis (@ThurberArtemis) reported

    @XPhrone @AncapAir @amazon Yes, I was trying to be oblique, but that is exactly and precisely the issue. The individual contract deliveries work *most* of the time and when they don't it is a massive fail. I have had **** disappear from the face of the earth never to be seen again and Amazon takes a week to accept their own error and issue a refund. I'm not ten miles from a distribution center and apparently they get lost or stop at quiktrip and wind up in a poker game or I don't know attacked by waymo elephants. All of them should be required to drive with their windows open and the vent running full blast.

  • istoleurlighter
    Siena 🦧 (@istoleurlighter) reported

    People with more money and resources than me saying capitalism is what makes them sad like no I actually think that’s just you …. Capitalism seems to have treated you just fine. You’re not working at Amazon so it’s not Jeff Bezos’ fault you didn’t go outside today.

  • diamondeye
    diamondeye (@diamondeye) reported

    i cant go to the bar to watch so i stay home and i log in to amazon. but i cant log in to amazon so i chat with a chatbot. but the chatbot cant fix it so i find a phone number to call. but the phone number directs me to the wrong department. the economy is BOOMING THIS IS GREAT

  • tcoley1
    Everyone ☕🐘 (@tcoley1) reported

    Imagine the indignity of seeing a cardboard drone bearing down on you as you realize it’s made of recycled Amazon boxes.

  • Christi60805497
    Donut Nut (@Christi60805497) reported

    @BrianSky I'm mostly kidding on the first point. Really what's more interesting is the company's dominant position as the Amazon of S Korea. Shares are down after the company expanded a little too fast and their new infra isn't getting quite as much use as expected

  • santosh37371
    Santosh (@santosh37371) reported

    @amazonIN HOW can a customer from USA call Amazon INDIA customer service or raise complaints regarding issue with order made in INDIA?

  • s_Al_Mansoori
    Saeed Al Mansoori (@s_Al_Mansoori) reported

    @AmazonAE Hi Amazon UAE, please DM me. I have a complaint regarding a delayed order and an issue caused by the driver. I need urgent assistance.

  • diamondeye
    diamondeye (@diamondeye) reported

    the funniest thing is defensive replies because all they can do is argue “Amazon Prime is great and affordable!” like true brainless advertising bots. meanwhile I literally cannot access my Amazon account bc it was locked with no explanation and they wont fix it

  • DACDAC5DAC
    David Chavous (@DACDAC5DAC) reported

    @JimmyFNmac @chayesmatthew I see that you are a "labor organizer," so economics is not your bag. Let me explain. Amazon forced prices down for products in the economy. It increased your buying power, even you never purchased from it.

  • RichieBoss1298
    Richie Boss (@RichieBoss1298) reported

    @PrerakMDoshi @TechMasterCo Get Realme narzo 80 Pro If you have no problem with curved display ( get it from Amazon for 22k) If you dont want curved display then get Realme P4x (Slightly slow charging but massive battery) ( get it from flipkart)

  • _Envan_
    Envan (@_Envan_) reported

    @kleinvegito @Sheep_Esports Feel It wasn't posted to DSPs by Amazon but by d4vd, his management (if he has still one) would need to be the ones to take it down and considering R Kelly and Gary Glitter's discographies are still up, the platforms themselves would not take anything down even if convicted.

  • doccortisol
    Hersh (@doccortisol) reported from Atascadero, California

    @amazon @amazon @AmazonHelp I received a Garmin Fēnix 8 (51mm, AMOLED Sapphire) order today. The outer Garmin box was torn open along the bottom seam, the internal cardboard cradle was empty, and no watch was inside. The product was clearly removed before it reached me. This is not a courier issue — the shipping carton was intact. It points to tampering somewhere in the fulfillment or packaging chain. Please open an investigation, not just a refund/replacement.

  • scifi_tessa
    Tessa Archer (@scifi_tessa) reported

    Entry-level hiring down 14% since ChatGPT. Amazon laid off 30K during AI risk meetings. Oracle rehired some at 40% less pay. Risk transfer from corporations to workers. UAE's AI sector is actively building with compensation reflecting the work's value.

  • ohheyitsnotme
    (@ohheyitsnotme) reported

    @AmazonHelp I’ve reached out to speak to your customer support 11 times, ur not about to make it publicly seem like a tweet can fix this. You had about a million chances to keep me as a customer so begone pls

  • headspace4rent
    Potentially Problematic (@headspace4rent) reported

    @OldRowSwig This joke would land if we didn't have this amazing thing called Amazon subscriptions where literally a click of a button solves this issue for the entirety of your life. I'm convinced boomers/gen x just like to inconvenience themselves and waste their time.

  • Kierkegaard_Cap
    Kierkegaard Capital (@Kierkegaard_Cap) reported

    @taobanker People quote the $wmt P/E a lot but the Walmart plus strategy is very good IMO. Basically Amazon with more nodes but variety. This gives them the ability to do produce etc that Amazon cannot do. As more people sign up the marginal cost per delivery goes down and profitability will improve quickly. I think they are gonna continue taking share from Kroger et al so you have the slow and steady twin engine of revenue growth plus profitability improvement for years to come with a moat that deepens every year. I don’t own it but I like what they are doing

  • Sole_Republican
    Johnny N. (@Sole_Republican) reported

    We done 2.5 million plus in the last 12 months on Amazon and building to do 10 million in the next 12 months. All this from 1 supplier, you don’t need a fancy supplier or fancy software to find leads. Get your logistic cost down, buy more volume, and they would naturally want to give you more discounts…everyone just wants the high margin brands while you can be the solution to sell everything. The key is getting you logistic efficient, this is where you can beat 90% of your competitors at.

  • pk_thandhul
    Prasanna (@pk_thandhul) reported

    @AmazonHelp The issue is still not resolved and no one has contacted me on behalf of Amazon regarding this, except the template mails. I want a status on this as the matter is serious.

  • CopiousCoffees
    Ryan Roff (@CopiousCoffees) reported

    Not in The Wheel of Time. Great book series absolutely terrible show @Amazon

  • SJWheeljack
    Wheeljack (@SJWheeljack) reported

    @97JBrown oh man you are preaching to the choir. that exact issue is why I started breaking away from the Amazon ecosystem. hate hate hate when my covers would be forcibly changed to the TV/movie tie-in versions. I went so far as to jailbreak my Kindles so I could make it stop.

  • ryetheguyHH
    RyeG (@ryetheguyHH) reported

    @catgirlprostate Around 1250 packages an hour is slow as **** anyway. This is a position at Amazon and if you aren't making a minimum rate of 1500, you can get in trouble. I see people get upwards of 2500/hr.

  • s33l1ght
    Uri (@s33l1ght) reported

    I was this close buying a second hand Galaxy Fold 5 for a very cheap price on Amazon… Always wanted a foldable phone but I'm still doubting about its battery health, the fact it has 4k something mha and the problems with the internal screen. I'm a coward T_T

  • Michael98503154
    Mike Cardona (@Michael98503154) reported

    I don't think there is an NBA fan out there that wants to see an NBA game on Amazon or NBC... From the pre-shows, to halftime, to games, to post game, to streaming.... They both are TERRIBLE.

  • sissy_precious
    SissyPrecious (@sissy_precious) reported

    @MyCrnklRomance @lilCabbagepatch Quite well But you're still bot getting the point And just want to argue You hate one bad company, but still support other companies who have done same Do you still use Amazon knowing how terrible that company is and its owner is a pdf?

  • EquityMarket0
    SIP sahi hai….(MF) (@EquityMarket0) reported

    How shameless is this support? Same repeated replies, same chat link, but no actual solution. My issue is pending since 5 May. If you can’t resolve it, at least admit it instead of wasting my time. Shame on your service @AmazonHelp #AmazonPay #FASTag #CustomerServiceFail

  • yasu0x1
    Yasu0x🫀 (@yasu0x1) reported

    @serpinxbt ethos being an amazon client is bullish ngl but now every project is gonna copy this partnership format and water it down

  • SYEDSUF57436861
    SYED SUFIYAN (@SYEDSUF57436861) reported

    @AmazonHelp Swetha i want resolution asap because we are unable to escalate this issue via amazon application. I want my product today by EOD