Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (47%)
• Errors (28%)
• Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Atlanta	Website Down	15 hours ago
Sydney	Website Down	17 hours ago
Hyannis	Website Down	19 hours ago
Lyon	Errors	22 hours ago
A Estrada	Website Down	1 day ago
Morlaix	Website Down	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Peachesu | Artist | Vgen closed (@Peach_esu) reported 8 seconds ago

  I'm so sad. Earth is going to burn down in the nearest future. Musk wants to launch 1 million satelites in the nearest future. China and Amazon will follow him. We are all burning down in couple of years. If this proceeds, we're the last generation to see stars and world

• 
  HB (@HB21344665) reported 1 minute ago

  @WallStreetApes Why does the USPS have such a large deficit? Ask @grok Declining high-margin mail volume: First-Class and marketing mail (historically the most profitable) have fallen sharply—roughly 46-50% since the late 2000s due to email, online billing, and digital alternatives—while total revenue growth from packages hasn't fully compensated. Mandated legacy costs and prefunding: The 2006 Postal Accountability and Enhancement Act required USPS (unlike other federal agencies or private firms) to pre-fund 75 years of future retiree health benefits, contributing tens of billions annually to reported losses—e.g., an estimated 87% of cumulative deficits in some periods—before partial relief in the 2022 Postal Service Reform Act shifted it toward pay-as-you-go. USPS faces ongoing costs for Civil Service Retirement System contributions, with claims of historical overpayments and restrictions on fund investments (limited to Treasury securities), which have compounded financial strain amid declining mail volumes, though recent reforms and temporary suspensions of some contributions aim to preserve cash flow.Civil Service Retirement System obligations, pension/workers' comp expenses, and retiree costs exceeding $10 billion annually. Fixed costs, workforce, and low-margin packages: USPS must maintain universal service to every U.S. address with high fixed infrastructure/labor expenses; package growth (including Amazon deals) adds volume but at thinner margins, while staffing levels and executive pay have not scaled down proportionally with mail declines. Lower margins and cost dynamics: Amazon volume often comes at negotiated rates that contribute less to covering fixed network costs than higher-margin mail, with USPS handling last-mile delivery especially in rural areas where private carriers are less efficient; this subsidizes Amazon's operations while spreading USPS expenses across more items.

• 
  ThirdEye (@3rdEyeDude) reported 4 minutes ago

  @narayananh @BlueDart_ I have not seen a single logistic company which has exceptional service where they listen to customer queries and resolve the issues within a day or two. Amazon is good at this here but I would categorise it under e-commerce. Bluedart, India Post, Xpressbees, Delhivery, Shadowfax are all horrible. Not sure if I missed any other companies here. I don’t shop with flipkart and I know the horrible experiences with e-kart deliveries

• 
  PonteJack (@somersetlevel) reported 6 minutes ago

  @ThatFloWoman @PegFluff Looking on Amazon, the reviews seem quite favourable but delivery times are rather long - expect everyone is after them. I’ll wait till it cools down!

• 
  HB (@HB21344665) reported 12 minutes ago

  Why is the USPS running such high deficits? Why won't Congress address these issues? (Thanks, @grok) Declining high-margin mail volume: First-Class and marketing mail (historically the most profitable) have fallen sharply—roughly 46-50% since the late 2000s due to email, online billing, and digital alternatives—while total revenue growth from packages hasn't fully compensated. Mandated legacy costs and prefunding: The 2006 Postal Accountability and Enhancement Act required USPS (unlike other federal agencies or private firms) to pre-fund 75 years of future retiree health benefits, contributing tens of billions annually to reported losses—e.g., an estimated 87% of cumulative deficits in some periods—before partial relief in the 2022 Postal Service Reform Act shifted it toward pay-as-you-go. USPS faces ongoing costs for Civil Service Retirement System contributions, with claims of historical overpayments and restrictions on fund investments (limited to Treasury securities), which have compounded financial strain amid declining mail volumes, though recent reforms and temporary suspensions of some contributions aim to preserve cash flow.Civil Service Retirement System obligations, pension/workers' comp expenses, and retiree costs exceeding $10 billion annually. Fixed costs, workforce, and low-margin packages: USPS must maintain universal service to every U.S. address with high fixed infrastructure/labor expenses; package growth (including Amazon deals) adds volume but at thinner margins, while staffing levels and executive pay have not scaled down proportionally with mail declines. Lower margins and cost dynamics: Amazon volume often comes at negotiated rates that contribute less to covering fixed network costs than higher-margin mail, with USPS handling last-mile delivery especially in rural areas where private carriers are less efficient; this subsidizes Amazon's operations while spreading USPS expenses across more items.

• 
  medak (@medak88) reported 12 minutes ago

  @AmazonHelp Agents on chat are having technical issue in app, also it's just joke a cs which you provide

• 
  David McSwain (@mc_swa49166) reported 16 minutes ago

  @ShannonMFHill I can’t say that I have had that happen. I do know Amazon is messing up with my account. Even time I order something, I get a notification that the card cannot be processed, update card. There is no problem with my card. Has to be a problem on their end.

• 
  does Diane like it? or does she don't? (@dianecan_) reported 18 minutes ago

  During my **** nap my baby unwrapped all my soap bars, threw her ***** laundry out of the basket, threw all her shoes off the shelf and ripped up a paper Amazon bag. Oh she also threw all the soap bars down the stairs My mom was supposed to be watching her?!?!

• 
  Lily (@lily_choudhury_) reported 19 minutes ago

  Step 1: Learn to actually see the "Sponsored" label. Every Amazon search page mixes paid placements into the results with minimal visual distinction — a small gray "Sponsored" tag above the product title. These aren't ranked by relevance or quality at all; they're ranked by who bid the most for that search term. Before clicking anything in the first row of results, check for that tag. If you want a faster shortcut: results 1-4 on most searches are sponsored more often than not, especially for competitive product categories. The real organic ranking usually starts further down than people assume.

• 
  bestie റാണീ(BECKY DAY 🥳) (@ultracheezy) reported 21 minutes ago

  4.4 ⭐ amazon reviews be like people appreciate this but everything receives mixed feedback and there are reports of it falling apart in 1 use and your ancestors will look down on you for wasting money on this

• 
  Elizabeth Greene (@Junglr_LLC) reported 22 minutes ago

  Your ACoS Spiked. Here's the Exact Framework to Find Out Why When your ACoS spikes, most sellers panic and start cutting bids. But that's skipping the diagnosis entirely. ACoS is a ratio — and when it moves, it's telling you something specific. Either your spend went up without a matching sales lift, or your sales dropped while spend stayed flat. Those are two completely different problems with two completely different fixes. In this clip, I break down the exact framework I use to find the root cause: Is it a spend problem? Then you're looking at CPC increases or a sudden traffic surge that isn't converting. Is it a sales problem? Then you need to find which campaign lost the most ad sales volume — and that's your starting point. Stop guessing at your ACoS. Learn to read what it's actually telling you. 🔔 Subscribe for advanced Amazon PPC strategy every week.

• 
  Chandra Pattnaik (@cpattnaik69) reported 28 minutes ago

  @AmazonHelp @amazon @AmazonHelp dear Team, I tried to update the all status through that link which you shared through DM,but that link is not working,so kindly try to follow this order from your side instead of customer will follow up. Amazon delivery service is very worst so kindly help

• 
  Shubham R. Patil (@ShubhamRPatils) reported 31 minutes ago

  @AmazonHelp I guess Amazon takes its customers for granted now. I'm a Prime member, paid in advance, and it's been over 3 days. Your agent Abhishek hadn't even initiated my refund! Had to call back to check, only to find out nothing has been done. Extremely poor service.Fix this!

• 
  Dr. Regina Sims (@TheAutHERdrsims) reported 33 minutes ago

  Important update!! ​We discovered a small printing error in a batch of my new books fulfilled by Amazon, resulting in an incorrect page added to my book. If your copy has this misprint, please contact Amazon Customer Service directly to receive a free replacement. ​Thanks!

• 
  Jatinder Singh (@JSBhatti_PANJAB) reported 36 minutes ago

  @AmazonHelp How many times you need details, just check this thread , my dms , chats with your customer care. Did I make a crime ordering from Amazon? I can't provide more details, you need to coordinate with your customer care and issue me refund immediately.

• 
  DJ Many (@DJMany) reported 40 minutes ago

  That Link You Keep Sending Me Is Useless With A Locked Amazon Account.. Do I Have To Come Down To The Amazon Tokyo Headquarters To Show You That I Am A Real Person Trying To Spend My Money???

• 
  Brian D Wakefield (@BrianDWakefiel1) reported 42 minutes ago

  Why does AMAZON refuse to make any attempt to solve a problem? I am facing constant late delivery and AMAZON's answer is to wait. Items are Out For Delivery and not delivered. The solution to AMAZONs failures cannot be asking me to just wait.

• 
  akshatkansal (@akshatkansal3) reported 43 minutes ago

  Amazon support seems to be degrading day by day. I received a broken product, yet I’m unable to return it, and getting the issue resolved has been painfully difficult. Experiences like this are making customers seriously consider alternative platforms. @amazonIN

• 
  ChickieBabyMama (@ChickyBabyMama) reported 44 minutes ago

  @BullDaagg If you choose to go that route for pain. I only recommend the Woldo brand. It's 25 bucks on Amazon. You can spend a fortune trying to heal the body. Remember, you have a congregation of people who can pitch in and share items to get the cost down.

• 
  Magner (@SiravuriSrikar) reported 44 minutes ago

  @amazonIN @AmazonHelp My order which was supposed to out for delivery on 7th July didn't recieved till now Customer care is telling problem is in delivery hub and even after multiple complaints no action has been taken till now SUCH A GROSS CARELESSNESS inservicefor prime users

• 
  Steve Holland (@VLM7234) reported 44 minutes ago

  @Mario_Sneh Good post. I have water alarms under each fixture that has a valve. These can go bad over a few years and even a slow drip can cause a lot of damage over time. You can get inexpensive water alarms on Amazon.

• 
  Gaurav kumar (@gaurav0721) reported 44 minutes ago

  @AmazonHelp @amazon @amazonIN They are also behaving pathetic & rudely so please coordinate internally with Xioami Team and sort issue at the earliest as charges are already paid from my side so they can't force me to buy equipment from their end which I already have.

• 
  NS (@NS_1872) reported 46 minutes ago

  @AndyAgfitness @AmazonHelp Andy, delivery drivers are in and out, and then they’re gone. They get enough grief from parking wardens as it is. Have your “clients” tried simply waiting 30 seconds? Bigger problems in this world.

• 
  Ashish Tiwari (@JyotiAshish21) reported 47 minutes ago

  @AmazonHelp i ahve already connects lots of time but we did not get any positive responce, very poor services every time i am facing issue from amazon side

• 
  ravi jalan (@jalan_rj) reported 51 minutes ago

  @AmazonHelp @amazonIN Sorry kah diya Direct message kar do hamen Problem solve Streng Chat about this on the platform. You deliberately offer expired goods at a discount to make it look like you are giving a discount. You manipulate the weight of the biscuits.

• 
  Jacova (@Jacova498914) reported 54 minutes ago

  @SpaceX Tell you what. I'll beg God to make an object appear from thin air on I.S.S. It will not be a delivery from Amazon. It may have my name on it. Regardless, I'm not the issue. That is a closed environment. It'll take a relative minute.

• 
  Nova⁷ 🔞 🖤🩷 (@babieuwu) reported 54 minutes ago

  @radioecho17 Amazon just wants to profit heavily from it. It's why I think merch has gone down hill, too. Next is them going after fanartists who profit and I rly hope we don't get there.

• 
  Sandy (@Sandeep4521) reported 57 minutes ago

  @amazon When new order your very fast to deliver but for return why are you so slow .if on 13 it rescheduled then just return my money and do whatever you want to do .don't waste my time.

• 
  Amazon Help (@AmazonHelp) reported 59 minutes ago

  @chitresh1212 We understand you have contacted our team via the chat earlier, but the link provided earlier on Saturday, July 11, 2026 2:17:11 PM is not a chat link. It asks you to submit your details to us, and our team will get back to you via email after submitting your details. We appreciate your understanding. Kindly copy the link > paste it on a 'web browser' > login to your Amazon account and share your details. Our team will investigate get back to you within 6-12 hours via email. -Sravan

• 
  FliHi (@captstomar) reported 59 minutes ago

  Just noticed the response from Amazon on your site. "Dear Sir, Our records reveal that you have not contacted the Customer Service team informing them of any issue at hand...2 @nch1915