Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (48%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Palermo	Errors	2 hours ago
Valencia	Sign in	3 hours ago
Lyon	Errors	4 hours ago
Queens	Errors	5 hours ago
Township of Evan	Website Down	9 hours ago
Dallas	Website Down	11 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MIKΞ ΜΛИ (@Krypto_909) reported 7 minutes ago

  @AmazonHelp I’m trying to purchase the $24.99 @amazon Smart Plug with the “PLUG” discount code and it’s not working. I’ve read that @amazon has to add it to your account.

• 
  Peter Jenkins (@4jenko4) reported 8 minutes ago

  @AmazonHelp Apparently so. 7 days until I receive it though. So that’s an Xmas present down and I won’t receive the refund until after Xmas. Wonderful.

• 
  Nick Mojica (@NickMojica89) reported 8 minutes ago

  So, I had purchased a pre-built gaming PC on Amazon a few months back. It was supposed to have a GeForce GTX 750 TI graphics card in it. Shortly after purchase, I started having issues with the computer. Freezing while playing games

• 
  InOrderToFormAMorePerfectUnion (@order_form) reported 9 minutes ago

  @AmazonHelp My question is concerning the motion sensing capability of the 4th generation Echo's. Where can I find some information on the sensing area of the Echo? How many degrees left, right, up, down, does it detect motion in, and what would be a maximum effective distance?

• 
  Ravi Singh (@ravnator_t) reported 11 minutes ago

  @sskchiru4u @amazonIN @AmazonHelp I’m experiencing the same issue. What’s the solution?

• 
  Brandon (@PixelCanuck) reported 13 minutes ago

  @alwaysDandie @jrstoddard It's possible that these people are over-confident but I think it's likely this is part of Amazon's review problem. Companies make fake accounts, go around putting low effort responses on reviews, they are doing this to game the system somehow by farming accounts with high clout

• 
  ☠️🔞 (@goresandwich) reported 13 minutes ago

  Oh actually I remembered I have your address from when I bought you gifts on Amazon. I'll have the iPad sent out asap. No problem. 👍

• 
  Ryan Reeves (@investing_city) reported 14 minutes ago

  @nachkari Great point on the Shopify partnership. AOVs are already down 22% YoY. I'm more interested in the Amazon partnership and I believe Q2 will be the first full quarter where it is rolled out. Seems like a better fit.

• 
  Dear Ashley... (@asj519) reported 16 minutes ago

  I’ve seen videos of girls buying natural tape ins and micro links on Amazon also but it’s trial and error to find a good seller

• 
  Shanine Shanine (@braintree_) reported 17 minutes ago

  @Attervar I mean I have a lot of digestive problems but Amazon usually has something to buy...

• 
  The Bookwyrm's Hoard (@BookwyrmsHoard) reported 21 minutes ago

  @AmazonHelp @AmazonHelp - Thank you, but this was the second time the same item arrived broken. Unless you can guarantee that a replacement will be packed with better padding (on all four sides, not just one!), there is no point in my reordering. I will just return it.

• 
  following the dopamine (@randileeharper) reported 23 minutes ago

  Picked up one of the Amazon air quality monitors to compare it to awair. For now, avoid getting it - the setup process is buggy and broken. I’m still not even sure if it’s properly setup. App saw it after several tries and an error, but it’s still doing a long blink.

• 
  Dreams can't be buy (@AndPogba) reported 24 minutes ago

  @rdp057 @theneedledrop You don't want to support Amazon, but have no issue supporting Ahold Delhaize? The things people say online lmao.

• 
  The Bookwyrm's Hoard (@BookwyrmsHoard) reported 33 minutes ago

  Amazon's packing leaves a lot to be desired. I've ordered the same item twice. Both times, it has arrived broken (because of insufficient padding.) So much for my husband's main Christmas present. 😢 #amazon @amazon

• 
  Hassan O. | Author on the Side (@AuthorOnTheSide) reported 37 minutes ago

  @arvidkahl Same here. If I do offer options, it's to Amazon or to Gumroad because of that exact issue. I've rarely offered a link to any other platform as it's a hassle (and most people don't buy from those platforms anyway).

• 
  Lexie Smith (@lexieee_lynn) reported 39 minutes ago

  @AmazonHelp I’ve been trying to place an order online for the pass 10 minutes but every time I go to pay a dog pops up with an error sign!

• 
  Alessandro (@BoondyAlBoondy) reported 40 minutes ago

  Guess it serves us right for buying drain snakes from Amazon ... First one had to return because it was broken right in the package, then this one we stuck down the bathroom sink & when we pulled it out the brush part didn't come with it! :(

• 
  Tess (@terezam5) reported 48 minutes ago

  @AmazonHelp Thanks for your reply. It's not a big problem actually. I expect the third book in 2-3 days :)

• 
  izzy lively 🏳️‍🌈 (@thejanelively) reported 51 minutes ago

  @AmazonHelp Lol you are not the problem. @centurylink is the problem.

• 
  Christopher Gregory (@ChrisGregoryM) reported 51 minutes ago

  @jonmunce @jeldonmusic @ggreenwald I think too slow of a stimulus fails to work because people are in debt. They use their stimulus checks to pay off that debt or buy on Amazon. Don’t know what the answer should be but doing nothing certainly isn’t it. Appreciate the response.

• 
  Karla Burton (@feynmanrules) reported 51 minutes ago

  @cellblock3138 Dang. Is that normal? Every night I fall asleep with spring valley melatonin. You can get it through Amazon. I also use equate motion sickness and Walmart equate allergy tablets to help as well. Try to take things super slow and not achieve much otherwise you get stressed.

• 
  Debrielle T. Jacques (@dt__jacques) reported 52 minutes ago

  Someone stole my Amazon package that contained my container of coffee for people with IBS/IBD/digestive problems. Right from the apartment complex's front door (no cameras). Thanks jerk.

• 
  Joshua Lyness (@joshua_lyness) reported 53 minutes ago

  @RoyalMailHelp had my birthday today and nothing to show for it except 1 Amazon parcel. No cards delivered and no parcels despite the sorting office saying you are prioritising parcels. Postcode area M15, another day your sorting office said there were no issues in the area. 🤷

• 
  Arvid Kahl (@arvidkahl) reported 54 minutes ago

  @AuthorOnTheSide One problem I have is that I have no idea how to market to all those individual channels. Amazon's affiliate links allow for one-link-for-all-stores WITH a small kickback. For all those other stores, I need individual links, often one per country. Even Audible has this issue.

• 
  MojaveDon - #Boosted (@DonMojave) reported 54 minutes ago

  @AmazonHelp Problem resolved. It's a legit purchase. Thanks again!

• 
  Greg Robinson (@inPacificNW) reported 58 minutes ago

  @jonnajarian Seems like legacy dealership structure could be tweaked a bit. Copy Amazon regional distribution center model maybe? Online shopping for new purchase, deliver vehicle from hub and get the huge parking lot dealerships down to mall showrooms like Tesla?

• 
  TheRealPeachesFrancis (@peaches_real) reported 58 minutes ago

  @amazon I have been trying to get an issue resolved for over a year now and now I'm being told that it's too late to do anything about my order. I placed an order and never received my package, 2 weeks after that I contacted Amazon I was told I would receive credit and never did

• 
  ً (@The_Onlyamir) reported 1 hour ago

  @manscaped but it kinda looks like amazon down there🤔

• 
  OneTimePadwah (@Onetimepadwah) reported 1 hour ago

  @cheweycrackeryt And amazon and at Smyths too - finally looks like they've sorted the supply issue just in time for Xmas 👍

• 
  Tess (@terezam5) reported 1 hour ago

  @AmazonHelp Thanks for your reply. It's not a big problem actually. I expect the third book in 2-3 days :)