Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (46%)
• Errors (31%)
• Sign in (23%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Belfort	Website Down	1 hour ago
Bordeaux	Website Down	3 hours ago
Phelan	Website Down	10 hours ago
Perpignan	Website Down	11 hours ago
Monterrey	Website Down	14 hours ago
Nangis	Website Down	16 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nihan (@CodebyNihan) reported 2 minutes ago

  Setting 3: The "Cross-App Tracking" Loophole Apps talk to each other. If you search for boots on Amazon, Facebook knows instantly. Fix: Settings > Privacy > Tracking > Toggle OFF "Allow Apps to Request to Track."

• 
  Davin Studer (@davinstuder) reported 4 minutes ago

  @AmazonHelp It's not a login issue. He can log in but his account is flagged for unusual activity and only account specialists can handle that so we've been told.

• 
  XLDADDO (@jasoncannady6) reported 5 minutes ago

  Who can I contact directly about the Flex app for Android? I’ve been messaging support for about a year regarding this issue: the Android version no longer requires identity verification (selfie verification) for instant offers, while the iPhone version still does. @AmazonHelp

• 
  Kevin Alven (@WildAnimal1208) reported 8 minutes ago

  @2knowinfinite @GarbageHuman24 Well I think if we give them unlimited fentty the problem will take care of itself faster than Amazon prime

• 
  Papy 🐳 (@just_johnny4) reported 9 minutes ago

  @RosecryptoXx @sleepagotchi sleepagotchi moved its infrastructure to Amazon Web Services to prepare for scaling, but the increase in traffic also exposed verification issues

• 
  Anindya Pradhan (@joy_anindya) reported 11 minutes ago

  @AmazonHelp Hi , request you to please note that the order was cancelled giving the wrong reason. Request you to please investigate the issue further, many thanks

• 
  teddy 𖦹 (@teddysturniolo) reported 15 minutes ago

  @strnlsmatt The user is jennaxsturniolo on TikTok, I thought they ship to France cuz they ship to places in Europe. Just wait a while till the orders calm down and check on Amazon again it’s sold out cuz it just got released

• 
  Weapons and equipment marketing staff of Chinese d (@China768768768) reported 16 minutes ago

  @redsteeze We are Amazon Web Services' biggest customer. You have the right to shut down Amazon.

• 
  Abhishek Singh (@0xlelouch_) reported 20 minutes ago

  System design interview prompt: design Amazon order tracking. 1) Requirements - Surfaces: order detail page + push/email notifications + customer support view - Freshness: near real-time for last-mile, but ok to be 1-5 min stale for some carriers - Scale: peak QPS on read path, writes driven by carrier events + warehouse scans - Semantics: multiple shipments per order, partial deliveries, returns, cancellations 2) APIs + data model - GET /orders/{orderId}/tracking returns current state + timeline per shipment - POST /carrier-events ingest webhook/poll results (idempotent via event_id) - Core entities: Order, Shipment, Package, TrackingEvent(order_id, shipment_id, event_id, ts, location, raw_payload) - Store events append-only; derive a materialized ShipmentStatus for fast reads 3) Architecture - Ingest layer validates, normalizes carrier codes, pushes to a log (Kafka/Kinesis) - Stream processor dedupes, orders within a time window, updates materialized views - Read path hits a low-latency store (DynamoDB/Cassandra) + cache for hot orders - Notifications subscribe off the same event stream; per-user preferences + rate limits 4) Scaling + latency - Partition by shipment_id or order_id to keep event ordering localized - Precompute timeline pages (last N events) to avoid scanning long histories - Cache: per orderId TTL 30-120s; bust on new events; protect with request coalescing - Backfill: reprocess from the log to rebuild views after schema changes 5) Tradeoffs to call out - Ordering: carriers send out-of-order events; accept eventual consistency + monotonic state rules (DELIVERED should not regress) - Consistency: customer view can be eventually consistent; support tools may need stronger reads - Storage: raw event payloads retained for audits; compressed/archived to S3 after 30-90 days 6) Failure cases - Duplicate webhooks: idempotency key + exactly-once not required if updates are commutative - Missing events: periodic poller per carrier + alert on long gaps per shipment - Downstream outage: queue builds up; apply backpressure; replay from log when recovered - Bad carrier data: quarantine topic + manual review; never overwrite good state with lower-confidence updates [generated using my AI agent, shared so you can learn from it]

• 
  Shreyasee Paul (@paul_shreyasee) reported 20 minutes ago

  @AmazonHelp Hi @amazonIN @AmazonHelp I have not received any callbacks from your customer support team regarding my order issue.

• 
  WiFye (@WiFye) reported 22 minutes ago

  How many woman still blaming Patrick for that killer mom? She sent him on a send off mission. She not slow. Jail sentence : Drop her off deep in the Amazon Basin right in the middle at 10pm. Tell her go beat the jungle 💯. If you make it out don’t ever come back to society.

• 
  Elephant Gun (@EGCollective) reported 23 minutes ago

  @jeremymstamper Tragic. You might look into a glue on beard as a temporary fix. Amazon has discounts on Halloween gear and same-day delivery. Get to it, bro

• 
  K (@jasport10) reported 23 minutes ago

  @AmazonHelp Received a dresser with broken parts, called manufacture for part replacement and I was denied since still within return window. I hired an assembly man to put it together now Amazon is asking that I disassemble and ship it back. I have a disability all this is impossible

• 
  Mandelbrot (@Wild_Randomness) reported 27 minutes ago

  @Noodle_Noodle1 Agreed, but I need to remind myself of the following the last time Warsh opened his mouth and the market freaked out: 1. QQQ drew down 10% into the event 2. Amazon and MSFT reported incredible cloud revenues that night 3. That same night reports came out that SA was liquidated

• 
  SEC Pilled 💊 (@secpilled) reported 28 minutes ago

  week ending 8/28. $NVDA printed $96.2B in revenue. +106% YoY. $108B Q3 guide. 70% FY2028 growth. operating cash flow fell 52% in the same quarter. accounts receivable up $22B. $7.8B of GAAP net income came from equity securities, not chips. the $108B guide has zero China contribution baked in. stock closed -4.6% today. the day Amazon committed to 2 million more of their GPUs. $MRVL beat everything. down 10.3%. $BBY beat and raised. down 4.4%. $DLTR: $1.31 of a $2.70 EPS print was a government tariff refund check. scoreboard: SPY +0.70% / QQQ +1.08% / IWM -0.05% 53% of the S&P is above its 50DMA. barely. filing of the week: $MIMI. +23% monday on a "non-binding robot contract." -25.6% friday. non-binding. they put that in the press release. nobody read it until today.

• 
  Josaf Alexa (@AlexaJosaf8175) reported 29 minutes ago

  @Neend_Ki_Rani A product this expensive should go through strict quality checks. Receiving a broken laptop can cause huge stress for a student. Amazon should resolve this matter fairly and quickly.

• 
  Wincer (@WincerDude) reported 30 minutes ago

  @drocktipps @JamesJo56909490 And “most” of Americans don’t pay the majority of income tax. Our problem is government spending and not the wealthy. The ultra wealthy have always been around; the Rockefellers, the Vanderbilts, the Carnegies, etc; yet you think they are the problem. If so, stop buying Apple products, stop using Amazon, stop using Facebook, Instagram and X.

• 
  PANK (@PANKCSGO) reported 37 minutes ago

  @ZOWIE_EU Hey, thank you, this looks like a concurrent issue from amazon, i did check on the rebufrished monitor space but couldn't find an available 600hz at the time. Also to note out, the BenQ spain hotline was of great service, helping me out understanding my situation 🙏

• 
  Poonam Yadav (@PoonamY49186053) reported 37 minutes ago

  @amazonindia Pathetic service! Returned jeans due to wrong size, but my refund is still pending after 20 days. Your agents promised 5 days, yet today I wasted 4 HOURS repeating the same issue with no resolution. Endless excuses, zero accountability. Refund my money NOW! #Amazon

• 
  JC Christopher (@JCChristopher) reported 39 minutes ago

  I used Grok Bot yesterday to pay bills and find/pay for something on Amazon. It was quick and seamless, and has user friendly built in security approvals with Link. Also, not only will it pay your bills, it will analyze them first for any discrepancies or areas of dispute. And if it has difficulties with any vendor's website (especially state quasi-governmental ones such as toll roads which generally have horrendously old tech), it won't give up. It will bird dog it all the way down to contacting the agency via email or figuring out another way to pay.

• 
  Steve Zagar (@stevepzagar) reported 43 minutes ago

  @somosgeeksnews Easy fix. During a montage of earth's dying in Doomsday, show G'iah getting vaporized. Then cut to earth 616 and Maria Hill delivers an Amazon package to Bucky. Secret Invasion happened on earth 5318008 and no longer matters.

• 
  economatrix (@economatrix1) reported 49 minutes ago

  @RealDarkKitteee @WallStreetApes First of all, we were talking about households, not individual jncome. 2nd, a 3BR in California can easily exceed 4000 a month (even 2BRs). If you assume a family of 2 or 3, you get 15,000 take-home You have a 401K? That's 1000 gone. So now you're at 10K. Car payment, registration for 2, car-related gas/electricity bills, insurance, maintenance, that's another 1.5K a month at minimum (not counting brake changes, oil changes, etc). Electricity? Probably around 400/month on average. Phone + Internet Bills? About 200/month. Work insurance? 300 to 400 a month. So that's another 1000. So now you're down to 7.5K. Groceries? Even if you make a relatively plain sandwich with no avocado, you can still spend 5 dollars per person on ingredients. If you eat out, for a pretty plain fast-food order for 2, you can easily spend 50-60 dollars. Unless you're eating beans and rice, you can easily spend 2000 a month on food and groceries, and even the most frugal will often spend 1000 unless they are really going out of their way to buy the cheapest things possible. So now you're down to 5.5K. If you have stock options, you can even lose 2.5K per month in liquidity, even if you get the money back later. If you have a dog, the occasional gift, coffee/snacks, Amazon, or any TV/streaming subscription, accident, hobbies, kid, or a vacation you basically have no money left to save for a home or may be cash flow negative in any given month. The point is not that someone making 300K is absolutely struggling and has literally 0 dollars left over; the point is that if someone loses his/her job or there are a couple of unforseen expenses or rent increases again (like it basically does every year by another 100 to 200/month), you are just treading water as a home is still impossible to buy due to the government constantly increasing the price of homes through illegal immigration, subsidies for welfare fraudsters, money laundering, incompetence, and increased regulation.

• 
  KN🔪FESCHOOL (@TheKnifeSchool) reported 52 minutes ago

  @TheVikkiVerse @YellowFlashGuy @NoneNon46893937 No it was angry midget Sven Sniffles who did that Heather Swain book with the terrible artwork. Low IQ Johnny Rocket ‘wrote’ that Hellephant book that fat Evan is about to rehash for a second time in a desperate attempt to squeeze a few more dollars out of it, so rubber Johnny is very much a current and active employee of fat Evan who is creating fake bad reviews on your active Amazon listing for Mighty Golden Patriot, of which is a product of a registered business.

• 
  jessald (@jessald) reported 53 minutes ago

  There are three hard problems in computer science: cache invalidation, naming things, and logging into Amazon Web Services.

• 
  iDare e/acc (@idare) reported 56 minutes ago

  Today I had Grok Bot go chat with Amazon support to get my business account unsuspended, they were trying to double bill me but I had to sign up "another" account to get my prescriptions going through them, then linked to my account as a Duo where business is included, but they tried to charge me an annual fee, 2 months later suspended my account due to a pending charge for the annual renewal. It took hours and Grok Bot was not satisfied so it went directly back to chat and waiting in line. He went through 3 supervisors and finally got things worked out. I told him not to settle for less than $500 in credits because they wasted months of my time to resolve their problem with their crappy system. He kept pursuing that until I told him to stop. Extremely persistent. I'm setting him up with voice chat soon and a phone number his own which he'll orchestrate through local AI to answer these annoying loan calls I constantly get on my private business like because someone sold me out to some list. Nonstop for 2 years. It's time to FIX that problem, AI answering and call screening service.

• 
  Quentin (@Qmamo1027) reported 56 minutes ago

  Every movie I want to watch isn’t available on any of the streaming platforms. Constantly needing to rent on Amazon. Terrible basic movie catalog across the board

• 
  Amazon Help (@AmazonHelp) reported 56 minutes ago

  @Dominan71811586 We request you to close all the previous chats and copy the link > paste it on a 'web browser' > login to your Amazon account > you'll be directly connected to our team over chat. -Fatima

• 
  Sushant (@ramuked) reported 57 minutes ago

  @Spidey_707 Lol what's fun is that being an expert, graduating during peak hiring era and only getting into GE healthcare is kind of a let down. Good for him that he made it to Amazon later.

• 
  zeo (@Zeokor) reported 59 minutes ago

  They showed up at 3am the box was left at the door with the factory seal broken and the headphones aren’t in the box w amazon

• 
  The Blake of Spades (@blakeofspades11) reported 59 minutes ago

  It needs to be extremely violent. I don’t need to see Murphy get executed so violently again but the movie itself needs to be over the top. Amazon has shown a willingness to go there so I feel like they’re not gonna let us down with this.