Amazon

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Outage Chart 01/09/2026 20:35

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Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  1. Website Down (43%)

    Website Down (43%)

  2. Errors (32%)

    Errors (32%)

  3. Sign in (26%)

    Sign in (26%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Website Down
GermanyKöln Website Down
United StatesSchenectady Errors
United StatesCoatesville Website Down
GermanyMechernich Website Down
United StatesChicago Website Down
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • molinnj MEH (@molinnj) reported

    @CatLSiegel @BeschlossDC As was Amazon. I took photos and tweeted them @ them. They took them down ASAP but what does that say about their vetting and monitoring of vendors on their site. So glad I made an ethical choice years ago not to shop there.

  • Adele_Rica 🅰️dèle S Richards☆ (@Adele_Rica) reported

    @sabbia1968 @AmazonHelp Yes its a van issue which was confirmed by logistics so good to hear driver ok.

  • BeauT66 Tom Beaudet (@BeauT66) reported

    @HousewifePlus Spent the better part of a day searching the internet for the best way to clean grout. Got lost down several "rabbit holes". Ordered grout cleaner on Amazon, and a few, well ok, a lot, of other things. Hoping when the "other things " arrive I'll forget about cleaning the grout.

  • i_k_97 Imad (@i_k_97) reported

    @Aii_mun hayai ab kya btaon i wish k voice recording option hoti yaha pe mujey bht kch kehna hai as i m launching my own business on Amazon and there are somethings which i have problem with..

  • BeliebItt_TW Raggedy Man (@BeliebItt_TW) reported

    @AmazonHelp Not expecting a lot to happen there just needs to be an awareness that disabled people will likely require more assistance. Luckily I was home so not too much of a problem but if i hadn't been?? Not great behaviour tbh.

  • MikeDury Mike Dury (@MikeDury) reported from Columbus, Ohio

    Parler found new servers for their operation. Good for them; I’m old enough to remember being mocked by saying that this was possible. (And that you aren’t entitled to use Amazon’s server.) It’s almost like when you stop whining and work at it, you can accomplish something.

  • atomic_breath AtomicBreath (@atomic_breath) reported

    actual **** human beings who try to hide behind wokeism as a mechanic to deny the morale problems they have. It's like amazon warehouses. sure, they have a pride flag hanging. but they work and abuse people so hard to the point they have to pee in a cup during their shifts.

  • LucGamerLP [¥|luc|¥] (@LucGamerLP) reported

    @RogueCompany @primegaming For everyone who has problems: I got the glider after I reconnected my Amazon and Twitch account from the linking side. That‘s it.

  • ayoobmeah ITGuy (@ayoobmeah) reported

    @JeffBezos @amazon Hello Jeff, I am still awaiting to hear from Amazon. This is outrageous for folks to be waiting more than 5+ weeks for their login issues to be resolved. Who do I need to contact in Amazon? Thanks

  • Alphipps64 Alphipps64 (@Alphipps64) reported

    @AmazonHelp Of course I did. You just took it off because it was negative toward a seller but buyers need to know what this seller's customer service is like & what the track record is. No tracking number should be an issue for YOU.

  • gsx_jay Jay (@gsx_jay) reported

    @falseneutral1 Only way is to try get a cheap set of Amazon 13quid cheapest one I have seen good reviews try it out and if it works for you look at a better pair later down the line

  • LightsailSpeed Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: BudgetVM ISP: Amazon PING: 123.2ms Download: 223.82Mbps Upload: 460.98Mbps

  • PlainJa04919145 Plain Jane (@PlainJa04919145) reported

    Just ordered paperback copy of Stacey Abram’s “Leaf From the Outside” for $7.99 from Amazon. That’s 1 down & 2 to go.

  • EvolvedGuppy Dr. Jay & the secret agent hedgehog (@EvolvedGuppy) reported

    @m4bama @amazon I’m willing to be the issue is with USPS. I dropped packages off AT THE POST OFFICE and the shipping status said “label created” for over a week. It’s a cluster.

  • Dave1968_1970 dave (@Dave1968_1970) reported

    @BraveHughes Google and Amazon sure **** Americans. They should be shut down.

  • I_am_Avijit Avijit Saha (@I_am_Avijit) reported

    @AmazonHelp Customer service team is useless. I want to escalate the issue

  • alextobin alex tobin (@alextobin) reported

    @petepaphides I have also indeed stopped buying goods from the UK. Books and records ordered in early December never turning up… What’s sad is that ordering on Amazon poses no problem; they have warehouses set up all over the EU. But supporting my favoured independents? Not possible anymore.

  • GanjaboiMitten MittenGanjaboi (@GanjaboiMitten) reported

    @AmazonHelp No they did not request additional documentation. Please get me to a director or GM as I would like to discuss this ongoing issue I’ve been having for over a week

  • GayleThomson13 Gayle Thomson (@GayleThomson13) reported

    @AmazonHelp Please tell my why your support staff are so bad? l have been with Amazon for a very long time and your staff is always rude. l am so tired of it l cancelled my account today. Now l want my Creditcard credited. Why the problem. The order was cancelled.

  • GanjaboiMitten MittenGanjaboi (@GanjaboiMitten) reported

    @AmazonHelp Yes I have. I received a message and all I get is a computer generated message. Cannot call and speak with them about this. They just choose to shut me down and not reply ever. Would like to speak to L7 or L8 immediately as I do not want to take this to court

  • smillersms Susan Miller (@smillersms) reported

    Hey @AmazonHelp @amazon My account got hacked big time. Having trouble with the 2nd party authenticator beeing turned on before I can get in to do it myself. Been customer since 1996.

  • MurasakiMustang 🍙~SpicyPandaRoll~🍙 (@MurasakiMustang) reported

    @nomnivorous In Kentucky and it’s bad here too. Roads are covered in ice, and they shut down the Amazon facility I work at for the day.

  • LightsailSpeed Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: Rakuten Mobile , Inc ISP: Amazon PING: 6.928ms Download: 449.07Mbps Upload: 332.29Mbps

  • kunlevans Adekunle Adetimirin (@kunlevans) reported

    @WoleOluyemiCo @ovieroskoles @NOIweala Where is that unfortunate racoon looking Oshiomole who was so madly hell bent on pulling this Amazon down? Olorun ti fi pamo nigbati o se tan ati fi omo ologo han! Ride on ma; you have overcome your enemies.

  • jeffborden_cga Jeff Borden (@jeffborden_cga) reported

    @AmazonHelp @greentheonly Packaging waste on @amazon orders is a serious issue. Had a similar box for a nail polish for my daughter at Christmas. How about picking up the boxes on your next delivery? Amazon should be dealing with their own waste.

  • JohnNephew John Nephew (@JohnNephew) reported

    Amazon is so exhausting to work with. I'm already closing down our Amazon Advantage account. Going to the trouble and expense of using Brand Registry has not helped much at all. Mostly it has increased my aggravation by giving me the illusion of recourse & making me waste time.

  • bradbell__ brad (@bradbell__) reported

    Amazon when cancelling an order: "yeah no problem :)" Etsy sellers: "I had to give up my first born to make this so you'll do the same to cancel it"

  • OlaoyeOlumide2 Olaoye Olumide (@OlaoyeOlumide2) reported

    @AmazonHelp cause the customer service can't resolves issues on the account

  • LightsailSpeed Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: BudgetVM ISP: Amazon PING: 31.32ms Download: 154.65Mbps Upload: 419.4Mbps

  • adrianince Adrian Ince (@adrianince) reported

    Well, what do you know @Hermesparcels ? Delayed again. "There's a delay with your delivery of your Amazon parcel. Don't worry, we will send you a message on Tue Feb 16 2021 regarding your delivery. " Still having trouble making the delivery... liars or clowns?