Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: errors, website down and sign in.
Full Outage Map
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 10: Problems at Amazon
Amazon is having issues since 02:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Errors (48%)
- Website Down (33%)
- Sign in (19%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Cincinnati
|
Website Down | 5 hours ago |
|
Los Angeles
|
Errors | 7 hours ago |
|
Fairborn
|
Website Down | 8 hours ago |
 Coulounieix-Chamiers
|
Sign in | 9 hours ago |
|
Township of Evan
|
Sign in | 10 hours ago |
|
Boston
|
Sign in | 10 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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YAsH JΔSHi (@vbox_ft) reported"NCH Confirmed Digital access allowed but Amazon not implementing. 51,000 stuck. No proper response Already Contact OFM And Account Specialist they are just escalating this issue but no one is helping me already 115 days passed still no solution @amazonIN @AmazonHelp
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Krishno Biswas (@KrishnO04) reported@AmazonHelp I have been facing the exact same issue repeatedly for the past month. Despite lodging numerous complaints, there has been absolutely no change—none whatsoever—up to this point. What exactly is going on? Are you expecting me *not* to make payments via Amazon? @AmazonHelp
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Raaj Nishar (@rknishar) reported@AmazonHelp and u see the same issue in orders which are placed and payment done in advance Stop doing this intentionally
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Lance (@BlythingLance) reported@GreenTimeMusic @NickPedone12 Is Amazon going to get banned from Ohio next. My neighbor has a real problem ; she gets packages every single day.
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Pranjal Das (@Prans84) reportedSo with help of ChatGPT I was able to reach out to customer support and got my issue resolved. Whatever @amazon had suggested earlier was pure bullshit !!
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RZ (@rzofthenorth) reportedAnyone in India, do you have any online sites that provide physical single issues of absolute batman? On Amazon, there is only Vol 1 and Vol 2 for physical purchase, rest is for kindle. Help.
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Amazon Help (@AmazonHelp) reported@amazonIN @amazon We understand your concern. We do not have direct contact number. Kindly connect with our support team via the link shared earlier for further assistance. Kindly follow these steps: click on the link provided earlier> Sign In > choose 'chat' or 'call me' > select your order > select issue> select your preferred language from the drop-down. -Swetha
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Tom Daahiell (@daahiell) reported@amazon the Attorney General in Washington state is involved with my account issue. Can I please get help?
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Andrea Bowhill (@PhotoMemoryMe) reportedSeated window view, angle of the front door. I can see all vehicles driving down the road and anyone coming to the door. Already had an Amazon delivery this morning. So, UPS just got an update, explained how you tried but were unable to deliver?
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Yatharth Parashar (@iamyath) reportedAfter being scammed by @amazonIN and @AmazonHelp who refused to help and transferred me between teams I have filed a case against you. Please note down the docket number 9064938 their services have become a joke and are absolutely useless everyone should refrain using @amazonIN
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Tapesh Chowdhury (@Tapesh_C) reportedAmazon PPC obsession hides the real leak in your business. Many brands keep fixing ads while sales stay flat. Here’s how to diagnose correctly. → Check listing conversion rate before touching ads. → Under 10 percent means traffic is not the issue. → Open top keywords, check main image CTR. → Below 0.3 percent means search ignores you. → Read 1 to 3 star reviews weekly. → Repeated complaints show what to fix first. → Compare price with top 3 sellers daily. → Ads scale demand, they don’t fix trust. What metric exposed your biggest mistake on Amazon?
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VISHNU VARSHAN (@ktgxvarshan_3) reported@spigen i have bought the usb c hub from amazon but the charger is not working its was purchased today i tried calling the help line but no answer what should i do
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Madness (@whoknows97531) reported@ruth_wishart @richmondie One to keep it fresh and one to protect from damage - pretty sure that if they could reduce they would, it's in their interest for profit margins etc - now Amazon , boxes within boxes and issue but even now you can choose to be delivered in original packaging only ?
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Chintu hacker (@chintoobadshah) reportedHi @amazon @amazonIN I have an issue with my order inspite of a prime member I have been charged for delivery . Can you please check and reverse back the charges
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David Veksler ₿🔑👌 (@HeroicLife) reported@techbharat This is false. Amazon shut down the 14-year old built-in ebook store because it was holding back their systems from modernization. It's always been easy to sideload ebooks on Kindles - no jailbreaks needed.
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Sankalp (@Sankalpp_65) reported@AmazonHelp I’ve already reported this through your support multiple times. Redirecting me again is not a solution. The issue is a false ‘rejected by customer’ update without any delivery attempt. Please escalate this internally and take accountability.
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mets 😔 (@honatan22) reported@emegg__ @WEIRDNOISED @IMS0LNLY Did I say it was good? All I’m saying is the animation issues are Amazon’s fault. I personally like the voice actors and Amazon has more than enough money to pay a lot for voice actors and pay enough money for the animation
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Ajay Singh Supahiya (@ajsupahiya) reported@sambbury Three possibilities: Even after being one of the most watched shows, the platform is still paying peanuts per episode. The makers are being outright greedy. Or they struck a terrible deal with Amazon and are now scrambling to cover up their own mess.
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sowmitra surya prakash (@dssprakash1) reported@AmazonHelp I am really upset with your service. I haven't faced this kind of issue till now. I ordered a product on your e-commerce site. Here my concern is I haven't received my product but the status is showing as delivered. And I am unable to reach out to the customer care.😡
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Kaiser Poly Clinic (@KaiserClinic) reported@AmazonHelp customer service is no longer working, i cannot chat or call someone to report this issue, all previous options are missing and are you going to take up this matter and arrange for a call back or do i have to further escalate this concern ?
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Chirag Sabharwal (@chisabharwal94) reported@AmazonHelp @amazon @amazonIN This is repeated issue with amazon don't delivers on PDD pls cancel the order you can't fulfill your commitments ID-368429580528
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David Veksler ₿🔑👌 (@HeroicLife) reported@HugoCGuerra This is false. Amazon has offered the $20 discount for built-in ads since at least 2013. Amazon shut down the 14-year old built-in ebook store because it was holding back their systems from modernization. It's always been easy to sideload ebooks on Kindles - no jailbreaks needed.
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Pepper Moirraine (@PepperMoirraine) reported@ThrillaRilla369 @amazon Removed my video purchased in 2021. They said it the "licencing agreement had changed". Changed? Removing a video from me and not refunding my money is a problem that many will find out when their videos hit a 'certain age'. It was a very expensive rental for The Ten Commandments - and patently fraud.
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Costco (@Costco01517758) reportedI think it’s pretty clear that the animation issues in Invincible are largely the fault of Amazon
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ROSAN ALI (@rosan3110) reported@amazonpay My brother give me 3400 rupees but I didn't get it received in my account I already tell my bank account branch they said we didn't get money in our bank if I get we will directly credit to your account but it's fault about Amazon pay you can ask them they can solve your problem
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ROSAN ALI (@rosan3110) reported@UPI_NPCI My brother give me 3400 rupees but I didn't get it received in my account I already tell my bank account branch they said we didn't get money in our bank if I get we will directly credit to your account but it's fault about Amazon pay you can ask them they can solve your problem
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Kamlesh Sharma (@SKamleshh) reported@AmazonHelp My issue is still not resolved
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Gaurav Thakur (@GauravAmazonAds) reported@MillPrue @EugeneKhayman This is exactly what most sellers are underestimating — it’s not a profit problem, it’s a cash flow problem. Your margins might stay the same, but when Amazon holds more cash and removes ad float, it quietly puts serious pressure on growth and operations. Strong brands will adapt, but for many, this is where things start to break.
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FAHAD (@fahad_a_m_88) reported@AmazonHelp Unfortunately you were not helpful at all and no one contacted me and the issue is still not resolved. I need a number to talk to a human being
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DC, Last Legion, Infinity Redux (@DerektheCleric) reported@Brace_Bit @TheGeorgePu I used them.... and they broke. One was lost a plane, but the rest broke. The screens feoze on and couldn't be restarted. Yes, I know how to do a factory reset. Two were replaced by Amazon within warranty. They seemed aware of the screen issue