Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (48%)
• Website Down (32%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Omaha	Sign in	48 minutes ago
London	Website Down	4 hours ago
New York City	Errors	5 hours ago
Montpellier	Errors	7 hours ago
Torreón	Sign in	11 hours ago
Sacramento	Errors	18 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Katherine (@Kate032155) reported 23 seconds ago

  My neighbor in his mid seventies was scammed (telephone) on Friday, May 23, 2026 at 3 PM. FRAUD NAME | The Multi-Tiered Impersonation Syndicate My neighbor recently got an Amazon credit card (may or may not be related). He now has a worrisome mountain of potential financial life savings loss mess. Coincidently 🤔, I got a YouTube video explaining the exact same scary scam in my YouTube feed yesterday, Here is an AI breakdown of the scam with the info comprised from the YouTube video. SOURCE | AI Fraud | | AI | | YouTube Video titled 10 Amazon SCAMS that are spreading fast right now (most people have no clue) #01 at the 22:35 minute mark titled | 01 The Multi Tiered Impersonation Syndicate. --- The Multi-Tiered Impersonation Syndicate is a psychological trap designed to cause severe panic. 🔺How the Scam Works Step-by-Step •The Initial Hook (The Bait): The scam begins with an automated call or a live person pretending to be from a major company like Amazon. They claim there is a large, suspicious charge on your account—such as an $800 television. •The Professional Setup: When the victim presses a number to cancel the order, a professional-sounding "customer service agent" answers. They confirm the victim's name and pretend to fix the problem, building trust. 🔺🔺🔺 The Sudden Escalation: The agent suddenly claims the problem is much bigger. They say hackers have used the victim's personal information to open fraudulent credit cards or commit crimes, and that the company can no longer handle it internally. 🔺🔺🔺The Fake Government Transfer: 📍The agent claims they are transferring the call directly to a federal agency, such as the Federal Bureau of Investigation (FBI), the Federal Trade Commission (FTC), or the FDIC. 📍The Legal Threat: A new person answers using an authoritative voice, a fake badge number, and aggressive legal jargon. They tell the victim their bank accounts are tied to illegal activity (like money laundering) and will be frozen immediately. 📍 The Direct Demand for Funds: The fake agent claims the only way to "save" the victim's money from being seized is to withdraw it immediately and put it into a "secure federal locker" or "safe account." They keep the victim on the phone the entire time, order them to take out cash, and instruct them to send it or photograph it as "proof." Once the money is sent, the line goes dead and the savings are gone. 🔺Is This Related to a Person's Amazon Account? 🔺 It Uses Amazon as a Mask: The scam uses the name of Amazon solely because millions of people have accounts there. It exploits the fear of an unauthorized retail charge to get the victim on the hook. 🔺No Actual Amazon Compromise is Needed: The scammers do not even need access to a real Amazon account to run this script. They rely entirely on telephone deception (🔺🔺often using "spoofing" technology to make the caller ID look legitimate). 🔺 How it Can Impact the Account: If a victim falls for the initial hook and hands over their login details or grants remote screen-sharing access during the call, the scammers will then log into the real Amazon account, change the passwords, and drain saved credit cards by purchasing expensive digital electronics or gift cards. 🔺Critical Realities to Share with Jesse 🔺No Inter-Agency Transfers: A private company like Amazon or Wells Fargo cannot transfer a phone call directly to a government agency or federal law enforcement. 🔺Government Officials Do Not Threaten via Phone: Legitimate federal agents or bank investigators will never demand that a citizen immediately withdraw cash, photograph money, or transfer funds to "safe" places over the phone. 🔺🔺🔺The Goal is Broken Critical Thinking: The entire multi-layered script is engineered to move a person from a minor retail annoyance to a massive legal crisis so quickly that they panic and stop thinking logically. --- END ---

• 
  Sagar G (@SagarGO4) reported 1 minute ago

  @amazonIN @amazon my laptop is not working any need to download invoice to raise a service request, your app is not allowing me to download the invoice. Please help. This is impacting my work

• 
  dred53 (@dred5300) reported 2 minutes ago

  @guyfelicella This must be the new "Trickle Down" phrase. Jeff was on the verge of bankruptcy while trying to establish Amazon. Maybe he forgot that.

• 
  Anshuman Kumar Singh (@AnshumanRazput) reported 8 minutes ago

  @AmazonHelp @AmazonHelp Hi Sumit, I have filled in all the required details in the form. Kindly check and resolve my issue ASAP.

• 
  kthetrat ⚡ (@kthetrat) reported 10 minutes ago

  @AnilVohra1962 as they kill off the "ai labs" next, due to "copyright issues" the big 5 actual corps behind the scam Meta, Microsoft, Amazon, Google, Oracle, will be left with all the siphoned data off every sucker feeding them and will then sell "skills" by subscription to businesses and govs

• 
  Roe 🏳️‍⚧️ they/them (@GraceRoe5142) reported 11 minutes ago

  I know most of America doesn’t have real labour laws, but there are quite a few blue states and cities with actual break time laws and how has Amazon not gotten in trouble for this??

• 
  C Roberts(tweets from a colonised Scotland) (@CRobertsonUK) reported 12 minutes ago

  Its not just amazon doing inbuilt redundancy - am sick of buying a new phone or tablet once software is "no longer installable on your device". Devices which are made in China at that. But hey the EU is on the case, which is great if slow for those in the EU.

• 
  Sam Badawi (@Sam_Badawi) reported 12 minutes ago

  "If we ran Amazon the way New York City runs their school system, your packages would take six weeks to arrive, we'd have to charge you a $100 delivery fee, and it'd have the wrong item in it anyway." During a CNBC discussion on wealth tax proposals, $AMZN Founder Jeff Bezos argued that government efficiency, not just taxation, is a major issue.

• 
  Ison (@red_forman20) reported 14 minutes ago

  @BethanyForTruth This is an easy fix if the governments actually cared about safety. Just prevent the phone from working while in a moving car. Amazon Music does it, but you can override it. If you need the phone pull over, otherwise it’s just another government money grab.

• 
  Priyanshu _jangra🖤 (@Priyanshujangr9) reported 14 minutes ago

  @AmazonHelp I received a defective mini cooler from Amazon. The product is not working properly and the quality is extremely poor. Even though it is marked as non-returnable, customers cannot be forced to keep a faulty product.@amazonIN @amazon

• 
  Amazon Help (@AmazonHelp) reported 14 minutes ago

  @tfa225 @amazon @tfa225 Hi there! Thanks for bringing this to our attention, and the screenshot provided. It appears that the estimated delivery date was not correctly updated across the item page. If you notice this issue while placing another order, then please do let us know, and we'll gladly take a closer look. -Damian

• 
  John (@john31337) reported 18 minutes ago

  @unusual_whales Yeah, and if Amazon ran schools the way it runs its business, only 0.0001% of people would ever learn to read because the nanosecond any child presented the slightest problem to its automated teacher staff, that child would be expelled.

• 
  Amirul azwan (@amirul_alt) reported 19 minutes ago

  @itzquick14 I have that issue before because X/Twitter server is slow because it request it from AWS aka Amazon web servers.

• 
  Debasish Pany (@debasishpany) reported 20 minutes ago

  @AmazonHelp @amazonIN @amazon still no response . Worst experience. Product is not working. At least get the solution. #amazon

• 
  Kip (@kippy2012_kip) reported 22 minutes ago

  Isn’t it amazing that $1 trillion company like Amazon instead of giving jobs to people in this country they go to some foreign ******* country to hire people that barely speak English to help us with our purchasing problems make money off of us and stick us at the same time

• 
  Chad Moran (@ChadMoran) reported 24 minutes ago

  @brandenflasch Coding is a small part of engineering. That’s the output. The input is a ton of problem solving. 5-10% of my time is coding at Amazon.

• 
  Steve Redfearn 🦉 (@SteveRedfearn2) reported 24 minutes ago

  @domhowson Hi Dom My daughters ordered your book (a birthday present) from Amazon but been told its not going to be available until July. Is that down to supply issues. 🤔

• 
  BocaDuke (@BocaDuk3) reported 27 minutes ago

  @armedhippy4 Yes, that looks broken, but there’s nothing anyone can do about it. Order yourself a carbon fiber insole on Amazon to reduce the flexion exposure and take an Aleve. This is well beyond Tylenol.

• 
  I agree with me (@garden_donkey) reported 28 minutes ago

  @WellitHappened1 Just last night I replaced the struts/shock absorbers in my top load washer. It kept giving us unbalanced load errors. Now it works like new again. Was only $35 on Amazon.

• 
  Rituraj (@RituWithAI) reported 30 minutes ago

  Amazon just released a $50 wearable that records your entire life. 🚨 It's called the Bee. But a week-long TechCrunch review just exposed terrible battery life, hallucinated transcripts, and massive privacy red flags. Copy these 8 frameworks to build sovereign, private ambient AI today:

• 
  Dipayan Palit (@DipayanP) reported 34 minutes ago

  @AmazonHelp Not acceptable. I had to pay amount for a product I don't own. If any product is returned due to shipping issue (either seller or amazon shipment)any such charges are to be collected from seller or from Amazon. I'm not supposed to pay for your ignorance.@jagograhakjago pls look.

• 
  NICHE (@USBCDEF) reported 35 minutes ago

  @ogdaddychill @Mappy6984 This is the same method that caused so many problems on Amazon. Fake: A dumbass who returns for no reason Real: A dumbass Idiots who defend it: A dumbass Conclusion: A dumbass

• 
  Alec (@TheOneGroupAI) reported 36 minutes ago

  Amazon is acquiring Globalstar to build a satellite network. Why this matters for AI: • Rural/offline areas get connectivity • Edge AI becomes truly everywhere • The 'always connected' assumption breaks down We're moving toward a world where AI works whether you're in a data center or in the middle of nowhere. Infrastructure enabling intelligence.

• 
  Jack Gorman - Film (@JackGormanFilm) reported 36 minutes ago

  Jack Ryan/Slow Horses crossover. Amazon and Apple… make it happen

• 
  William Haugh (@will74446) reported 38 minutes ago

  @JeffBezos How in the hell do you think you are going to be successful in space when you can not even have an event free of issues on Amazon Prime?

• 
  Tommy. T (@tallmetommy) reported 41 minutes ago

  @60Minutes People keep calling normal volatility a crash because they’re reading exponential systems with linear intuition. The internet crashed. Amazon crashed. Bitcoin crashed. Compounding always looks broken to people standing too close to the curve.

• 
  Rohit Mohite (@RohitMo53046335) reported 45 minutes ago

  @AmazonHelp Agent updating fake 'Verification Failed' & cancelling pickup without visiting/calling. Product is safe with me, ready for return. Already filed NCH complaint. Verify driver's GPS/call logs & issue my ₹3683 refund immediately! Order: 408-5081777-0970707 @amazonIN

• 
  Goose (@Goose67953615) reported 49 minutes ago

  @wubberwub @notjerk4kirk glitch receives money from the australian government, netflix, and amazon the LAST thing they need to do is make merch thats blatantly for money (considering the FIRST LINE after its revealed is "prepare those wallets")

• 
  🏘️IamEri'Oluwa🇳🇬 (@IamEriOluwa) reported 57 minutes ago

  I've Made Over 1 Million from My Book on Amazon KDP – And You Can Too Without Stress or Writing Experience. You don’t need to be a professional author. You don’t even need to write a single word yourself. I can ghostwrite your book for you while you keep 100% of the profits. Here’s the exact step-by-step guide to publishing and profiting from Amazon Kindle Direct Publishing (KDP): Create your KDP account If you already have an Amazon account, simply sign in. If not, create one – it takes under two minutes. Add a new Kindle eBook Click “+ Kindle eBook” to start your first title. Enter your book title and subtitle Your title is the number one thing readers notice. Make it powerful, clear, and benefit-driven. Add the author name Use your real name or a pen name. For multiple authors, add them in the Contributors section. Write your book description This is your sales pitch. Make it compelling – it’s what convinces people to click “Buy Now.” Verify your publishing rights Select “I own the copyright and hold the necessary publishing rights.” Choose your keywords These are the search terms people will type on Amazon. Choose them wisely – they determine how easily your book is found. Select two categories Pick the best-fitting genres so your book appears in the right Amazon shelves. Set the age range. Choose your release option. Publish now or schedule for a future date. Enable DRM (Digital Rights Management) Always turn this on. It stops people from illegally copying and sharing your book. Upload your manuscript and book cover Both must meet Amazon’s formatting guidelines (easy templates are provided). Preview your book Check every page on different devices to ensure it looks perfect. Choose your territories Select “Worldwide” to reach every Amazon market. Set your royalty and pricing Choose 35% or 70% royalty (70% is usually best for most books). Hit “Publish” Your book goes live on Amazon within 24–72 hours. 17. Set up your remittance (payment) method – so the money lands in your account Once your book starts selling, Amazon pays your royalties automatically every month. I get my remittance paid directly into my bank account in South Africa – simple, fast, and zero hassle. If you’re in Nigeria, just open a Grey Bank account in the UK. It’s super easy to set up (takes minutes online) and links directly to your Amazon KDP account. No complicated paperwork, no high fees, and your royalties arrive smoothly every month. Amazon KDP is one of the easiest and most profitable businesses you can start today. Quick idea for you right now: If you’re a single mum, turn your story into pure profit. Write (or have me ghostwrite) a book called “Diary of a Rich Single Mum.” That single title could become an international bestseller. Instead of staying stuck and bitter, you could be signing a Netflix deal for your book to become a movie or TV series. No joke. Fifty Shades of Grey – one of the biggest publishing successes of the last decade – started exactly like this. British author E.L. James (real name Erika Mitchell) was a complete amateur with zero experience. She wrote the first book on her smartphone and laptop after watching the Twilight movies, then self-published it on Amazon KDP. She later said: “The explosion of interest has taken me completely by surprise.” The series has sold 180 million copies worldwide and earned her £114 million. She started with nothing but an idea and internet access – the exact same tools you already have in your hands right now. You don’t need to stay stuck. You don’t need to be a professional writer. You just need to take the first step. Ready to start your own 1 Million KDP journey? I’ve got you. Let’s make it happen.

• 
  ☠ ℝ𝕖𝕒𝕝𝕚𝕥𝕪 ℂ𝕙𝕖𝕔𝕜 ☠ (@MagzThundercat) reported 57 minutes ago

  @phoebethepeanut @amazon Oh, **** off, seriously. This entire issue has ruined my day since 9 am and it's now almost 11 pm.