Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (48%)
• Website Down (32%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Mechanicsburg	Errors	13 hours ago
Newark	Website Down	18 hours ago
Ashburn	Sign in	21 hours ago
Township of Evan	Sign in	21 hours ago
Township of Evan	Website Down	23 hours ago
Atlanta	Website Down	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  God’s Favorite (@TheAblebaee) reported 2 minutes ago

  @omo_igboo @TheIfunanya I can return on amazon within one year so i don’t have a problem. And I think its individual preferences and whether works for you. Like the genie you didn’t need, i need it. The detergent i will definitely switch over to normal ones after the one i got from registry exhausts.

• 
  Amazon Help (@AmazonHelp) reported 9 minutes ago

  @KaranP080 @KaranP080 Please copy that link to web browser and access it from there. You can also access the link from desktop (PC or laptop) web browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link. -Akamsha

• 
  Robin Lobo (@robingerardlobo) reported 12 minutes ago

  $1M to $5M is a death zone for a lot of ecom brands on Amazon. What carried you to $1M won’t carry you to $5M. And it has nothing to do with the market getting harder. It’s three pieces of backend infrastructure that never get rebuilt before the volume arrives. 1) Listings written for AI search in 2026 Rufus is already handling an estimated 14% of Amazon searches and climbing. The listings winning those placements have: - 15+ answered Q&As - bullets written as extractable claims - and A+ that actually addresses buyer intent Fix this at $800K a month and you ride the wave. Fix it at $3M while CVR is bleeding and you are rebuilding the plane mid-flight while ads burn cash. 2. A PPC portfolio that can absorb 5x scale A $1M brand running three years of patched Auto campaigns cannibalizing branded ones with no top-of-search isolation is not a scalable account. A properly built account runs 14 to 15% TACoS at $3M to $5M monthly. A patched one runs double that. At $5M monthly, that gap is $250K walking out of your P&L every single month. 3) Account health hardened before you need it Roughly 1 in 3 Amazon sellers got hit with a suspension last year. Mid-sized brands got hit hardest. The average suspended seller loses 30% of revenue during the window. Amazon holds funds for 90 days. Rank decays in 48 to 72 hours. Competitors do not give it back when you return. Build the moat before the volume hits.

• 
  The Really Big Show (@TheRlyBigShow) reported 13 minutes ago

  Streaming platforms are about to get more expensive in Canada. The CRTC just tripled the streaming tax on Netflix, Amazon, Disney Plus, Apple, and Spotify from 5% to 15% of Canadian revenues. That's revenues, not profits. The 5% rate was already being fought in court by those same companies. Yesterday the Motion Picture Association of Canada issued a statement calling the CRTC's streaming levy unprecedented, unnecessary, discriminatory. And a direct violation of Canada's CUSMA obligations. Jim and Iain break down who actually pays this tax, what it means for your streaming bill, and why this decision may be the worst possible move Canada could have made heading into July 1 trade talks. What do we stand to gain from allowing the Canadian Radio‑television and Telecommunications Commission to add ANOTHER trade irritant to the negotiations?

• 
  Hiren Kanabar (@HirenKanabar1) reported 14 minutes ago

  @AmazonHelp i wasted my 2 hours just to find your warehouse and bring my order! The same issue was happened in January, this person could not come to deliver on time ever! NOT ON 2ND DAY EVEN! Even if it is prime! @AmazonHelp always disappointed by your associate service, #PATHETIC

• 
  Amit Kumar (@kumardramit) reported 15 minutes ago

  @AmazonHelp dear sir/ma'am, please, we need your help here. Seller support team is not solving our issues. This is the 7th order we are facing issue with

• 
  Rohit🦖 (@Rohit711_) reported 18 minutes ago

  @AmazonHelp Issue resolved. I received my Amazon order today. Thanks to the support team for the quick response.

• 
  shivam rai (@shivamr62182206) reported 19 minutes ago

  @AmazonHelp My problem is not getting solved from your team support need to arrange call back from your senior team members

• 
  Manish Jain (@diwanmanishjain) reported 20 minutes ago

  @AmazonHelp Order ID 171-5285070-3411517 has been incorrectly marked as delivered, but I have not received the package. No delivery attempt/contact was made. Please investigate this issue urgently and arrange immediate resolution/refund.

• 
  𝒞ℴ𝒹𝓎 (@AskMeLaterOn) reported 21 minutes ago

  @MaryBowdenMD @amazon I purchase a lot from you @amazon but if you can’t address this issue and issues like it then I’ll be moving on from your services. Make it right!

• 
  Scott Peoples (@ScottPeoples) reported 21 minutes ago

  @AmazonHelp Could not be delivered? What I live in a ******* yurt on the yellow brick ******* road? That’s the issue. No attempts were made to deliver ANYTHING to me today. Liar.

• 
  Redo of Vaping Waifus (@vapingwaifus1) reported 23 minutes ago

  59m people in the US on legal visas. 30m-80m undocumented. Everyone wants/needs a vehicle. Vehicles used in 24 hour shifts in the gig economy: Uber, Amazon,DoorDash, etc. Supply and demand. Costs skyrocket. 100k miles on 2025 models at almost full retail cost. How to fix? Hmm?

• 
  JamesKaneInFlorida (@JamesKInFlorida) reported 28 minutes ago

  @BigTechnoFuture @bscholl "Microsoft/Meta/Amazon announce 15,000 layoffs" "Microsoft/Meta/Amazon request 15,000 H1B slots" The problem in a nutshell.

• 
  I drink and know things🪭⁷ 💜 (@PhDinScience) reported 29 minutes ago

  This is actually true. I have an unauthorized charge pending…it’s someone else’s merch purchase from the Amazon tent, well after I left. It’s over $300 dollars 🔥 (No seriously, amazon better fix it because it’s not my purchase)

• 
  KITTY girl (@Kittie40Girl) reported 30 minutes ago

  @theglobecoded @DonaldBestCA What are you taking about? It doesn't cost a fortune to come to Canada when you are sponsored by a Tim Horton's franchise who is subsidized by the TFW program. It costs them nothing. Same with Amazon. Being ***** isn't a social issue. Rich people can be filthy and unhygienic.

• 
  Rigel🌹 (@RigelOrionBeta) reported 30 minutes ago

  @mongymongmongy @hotsisgey @lthlnkso There's also no fixed reason why Amazon came out on top! They just did! Because who wins in any competition largely comes down to luck of circumstance! Anyone who has ever won a competition is well aware of this!

• 
  Pierre Collet (@ColletPier96354) reported 30 minutes ago

  @WilliamLiNIO Nio is the best and the worst stock to own, all at the same time. If Nio is all that we make it out to be, we should not expect anything less. Ask early Amazon or Tesla holders. I did not buy Nio for 5 straight years because I thought it was going to go down. Every time I bought Nio, it kept going down. My thought was, "If you liked Nio at $50, why wouldn't you like it at $3?" That's a valid question. I kept studying the company. The news kept/keeps getting better and better every single quarter. They just had two consecutive quarters of profit which NOBODY on this planet expected. Honestly, you know what I'm pissed about? I am upset that I'm tapped out. I started out in 2020 with a small position, but really liked the company. The more it went down, the more I sold my other stocks. Today Nio is my only holding. Why today's (yesterdays) slide? I'm just "dumb money." If I were smart money, I mean really, really smart (short) money, like a multi-billionaire smart money, as I said before, I would just keep doing the same thing until I couldn't anymore. In fact, I would short Nio till my hands started bleeding, till the very last possible moment, to get the price as low as humanly possible, and then turn coat and put everything I had long on Nio. (you make more money going long vs. short and you get better sleep) But hey, I'm just "dumb money." Add to that weakling retail traders who set stop losses, naked shorting, ongoing super F.U.D, lack of retail awareness of Nio in the United States, and the Chinese factor, and this is what you get. In the end, I don't care what anyone says about China or Nio. I am HAPPILY all in. I figure I'm sitting next to Orville and Wilbur Wright on their first flight. When those skids get off the ground, I am NOT stopping.

• 
  NvyPtrt1795 (@NvyPtrt1795) reported 34 minutes ago

  @cartierfamilyZ Stop importing scammers who call you on the phone and offer to fix your computer but require that you pay with Amazon gift cards.

• 
  Novus Rider (@Novus_Rider) reported 46 minutes ago

  @AmazonHelp There is no option therefore im escalating the issue here on twitter. Would you please raise a escalation on my behalf?

• 
  Snapmint (@SnapmintEmi) reported 47 minutes ago

  @AnishaKhatxmxk @AnishaKhatxmxk We understand your concern regarding the order being marked as delivered despite not being received. The issue has been escalated with Amazon—please allow some time for an update. Team Snapmint | DL

• 
  Monica (@Okenyi__Monica) reported 49 minutes ago

  @tehmie_ You can buy from Apple or Amazon, then use a personal shopper to ship down. Got an iPad and skincare products from Amazon last year this way.

• 
  N1k0d3m4s (@n1k0d3m4s) reported 50 minutes ago

  i shaved down there and it looks great and feels way cooler i chopped down the ******* amazon son that **** was getting gorilla tier

• 
  Jordy (@jordyxax) reported 50 minutes ago

  I closed my Amazon Barclay card 2 weeks ago, woke up last Saturday to my Amazon account mysteriously banned for ‘violating terms’ - I can’t believe @AmazonHelp are allowing abusive practices and banning me for shutting a credit card down.

• 
  The Scoober EX (@ScooberEX) reported 53 minutes ago

  @phishtickz I wouldn’t consider Spindlehorse as independent as Glitch. They’re being bankrolled by Amazon, and a great majority of their actual shows aren’t available on YouTube, requiring either piracy or a paid subscription to watch

• 
  Stephen (@Stephen00845828) reported 53 minutes ago

  @ZackPolanski @CoysPeter Same as Alun Milburn saying a million youngsters not working, cut or stop benifits same old story !!what about universal income technology is killing jobs tax on Amazon for killing the high st & a Wealth tax.

• 
  ACT Fibernet (@ACTFibernet) reported 55 minutes ago

  @LingamOm Hi,we regret unpleasant experience we have taken note of amazon activation issue and raised a ticket SR10180400487195 against the same. The details have been shared with you over SMS. You will receive the ETR shortly.  Be assured of our action within the timeline.

• 
  RV Official (@RVSaffron) reported 55 minutes ago

  Received defective product from @amazonIN. Raised replacement request. Replacement now falsely marked “Delivered” despite no delivery, This is becoming a repeated issue and destroys customer trust. Need urgent resolution. @AmazonHelp @amazon

• 
  Shazalya‘lafran (@FlawlessRedd_) reported 58 minutes ago

  Amazon need to fix that **** asap

• 
  hope hopes hoping (@hopes_revenge) reported 60 minutes ago

  kitten go get daddy’s Amazon packages it will calm him down

• 
  Guillaume Gay (@GuillaumeGay_) reported 1 hour ago

  2/ He says America does not have a revenue problem. It has a spending problem. Example he gave: New York City spends $44k per student. But 72% of 8th graders are not at reading level. His Amazon analogy was brutal: packages would take 6 weeks, cost $100 to deliver, and contain the wrong item.