Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (47%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Altkirch	Website Down	10 hours ago
Bochum	Website Down	14 hours ago
New York City	Website Down	14 hours ago
Wiesbaden	Website Down	14 hours ago
Helmstedt	Website Down	14 hours ago
Kassel	Website Down	14 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lisa || Bad Time Stories (@BadTStories) reported 7 seconds ago

  @SophiaNarwitz The Rhuidean episode was great, WoT fans can watch it without watching the rest of the show. And they did try to fix their mistakes later on, especially in s3. But they screwed up in the beginning and along with another Amazon fantasy abomination it spelled the WoT show's doom

• 
  Bisma Wani (@WaniBisma250389) reported 19 seconds ago

  @AmazonHelp This is again not working

• 
  Charlton Kao (@charltonkao) reported 3 minutes ago

  @AmazonHelp I only included the Order Number. Is that Personally identifiable information? I'm more interested in getting my issue resolved than privacy at this point. Why is Amazon letting resellers upgrade Dell machines with faulty memory and sell them as new?

• 
  ****** (@TTVdookiepox) reported 6 minutes ago

  @sushiFAR @HYPERMYSTx They migrated Apex over to Amazon servers last year. What do you expect them to do? Is everybody supposed to load up in a car with their tool boxes and head over to the whichever server farm is causing you problems and break out their little wrenches and screwdrivers and fix it?

• 
  David Fleck (Anti-Fraud Attorney since 1997) (@DavidFleckEsq) reported 6 minutes ago

  You Know You’re a Fraud Target When You… 1. Received a phishing email, text, or call pretending to be from your bank, Amazon, the IRS, or another trusted company 2. Clicked a link in an email/text that took you to a fake login page for your bank or account 3. Paid a “tech support” person who claimed your computer was infected or locked 4. Got a call or email from someone pretending to be the government (IRS, SSA, police) demanding immediate payment or information 5. Invested money in a “guaranteed” crypto, forex, stock, or other scheme that disappeared (investment scam) 6. Sent money to someone you met online in a romance or “confidence” scam 7. Bought something online that never arrived or was completely fake (non-delivery scam) 8. Sent a security deposit or first month’s rent to a fake landlord or rental listing that vanished (rental deposit scam) 9. Wired money through Zelle, Venmo, Cash App, or your bank to a “friend” or “family member” whose account was hacked 10. Received a check for more than you were owed and were told to send the difference back (fake check scam) 11. Had your identity stolen and used to open new credit cards, loans, or accounts in your name 12. Received bills or collection notices for medical services, tests, or treatments you never received 13. Were targeted or involved in a staged auto accident designed to defraud your insurance company 14. Paid a “recovery specialist” or company that promised to get your previously scammed money back (recovery scam) 15. Had your property deed stolen, fraudulently transferred, or your home title taken over (deed fraud / title theft) 16. Paid upfront fees for a “foreclosure rescue” service that ended up stealing your home or equity 17. Fell victim to mortgage fraud, such as a fake loan modification, straw-buyer scheme, or fraudulent mortgage paperwork 18. Downloaded an app, file, or clicked a pop-up that installed malware on your device 19. Ignored a data breach notice and later had accounts or identity compromised 20. Paid with a paper check that was later altered, counterfeited, or used in a fraud scheme

• 
  TheGrimLord (@GrimLordGaming) reported 7 minutes ago

  @FortunateRamen Problem Solved: Buy one of those Super Console X things on Amazon. Take out the SD card with the games and it has a built in media player. I just load a bunch of stuff on a thumb drive and watch it through Kodi. And yeah, put the SD card back in and you can still play games.

• 
  telly @ elbaph 🍀 (@fruitdovs) reported 8 minutes ago

  @AmazonHelp relax i just thought it was funny and i prefer this over my package getting stolen. there's no issue here

• 
  Pascal (@PascalRalle) reported 12 minutes ago

  @SenSanders Not my company not my problem. Amazon workers get what they deserve. This should be a job for young people and not immigrants.

• 
  Sheikh Farhat (@mefarhat) reported 13 minutes ago

  Either resolve the issue or leave it, Amazon at its worst @amazonIN @amazon @AmazonHelp

• 
  Amit surani (@amitsurani138) reported 14 minutes ago

  Hey @AmazonHelp , I need urgent help. Every order I place—Prepaid or COD—gets cancelled immediately. I’ve contacted support and emailed the specialist team as directed, but it's been months with no response. This started after a watch return. Please fix my account!

• 
  Martinlundqvistauthor (@Martinlundqvis1) reported 17 minutes ago

  Free books to the world. After short stint at promoting and selling my books at Amazon (Amazon made money, I lost money, the readers lost money), I am back at giving them away again (as it would seem mostly on Google Play. ) What better way to give away books, than using Google Translate as the translator and ChatGPT as the cover translator. Sorry Grok, but your book covers stink; your book editing is good though, well worth the monthly 12 dollars! Some of you might ask, doesn't Google Translate produce terrible translations? Well, that kind of helps. Average English review: The book was bad = Sad Martin Average Spanish or Portuguese review. The plot was great, but the translation was poor. = Happy Martin, Indifferent Google. I was going to make the Spanish, Portuguese, French, German, Italian and Hindi markets happy today, but unfortunately there was a spamming cap so some of you'll have to wait until tomorrow. ;)

• 
  ♚ Mr. Athmani ✮ (@Mrathmani) reported 20 minutes ago

  Totally understandable. At this time please reach out to the Customer Service team (@AmazonHelp ) to request assistance in resolving issues with your Account. Simply state "I am seeking assistance with accessing my Account. Can you assist me in restoring access?" - Yujiro @amazon

• 
  Bring Me!! (@BringMeCoins) reported 20 minutes ago

  This isn’t just a Coinbase thing Entire tech industry is quietly rewriting how companies work - Google cutting across recruiting, support, some engineering while doubling down on AI - Microsoft pushing copilot everywhere → fewer people needed for the same output - Amazon trimming ops + middle layers, automating aggressively - Meta “year of efficiency” wasn’t a phase… it became the model - Duolingo replacing contractors with AI-generated content - Shopify “prove AI can’t do it before hiring” And then you read Brian Armstrong’s post again It clicks - junior roles getting squeezed first - managers can’t just manage anymore - small teams + AI > big orgs - one-person teams are becoming real - output up, headcount down

• 
  SirNomad (@SirNomad) reported 22 minutes ago

  @AnjuShiSki @screenrant You just don't get it and I wonder if you've even read the books. The problem with the Amazon series is not that it was niche it's that it had practically nothing to do with JRR Tolkien's works other than sharing a few character names. It was just bad

• 
  neeraj aaseri (@neeraj12428) reported 22 minutes ago

  unauthorized transactions amounting to Rs. 50,000 &Rs. 40,000. The transaction was not initiated or authorized by me. Immediately upon noticing the same, I took the following actions: * Blocked my Amazon account and reported the issue (Service Request No.: D411375609) *

• 
  amina 🗡️ (@dobv8id) reported 24 minutes ago

  Same thing will probably happen with MOTU, there seems to be an issue with Amazon and Sony Pictures here…

• 
  Scott Y. **** (@YangNWA_) reported 24 minutes ago

  @jukan05 No secret in model development. Claude iteration is slow because of lack of compute, partly due to Google and Amazon not being that aggressive in infrastructure.

• 
  Brixtellington Blatz (@PU239WarmingHut) reported 25 minutes ago

  @SenSanders Just make your own Amazon. You can pay everyone $100 an hour. Sanderszon. Problem solved.

• 
  Tall Dark & Grüesöme (@TallDarkGru) reported 28 minutes ago

  @Seddie4481 @SkyNews I got my girlfriend some of the red spray you see @pickpocktlondon use - it foams up in the eyes, smells terrible and stains for days. Amazon sells it The area of Paris my family comes from is basically a Caliphate now and I can't even visit after dark. All done on purpose

• 
  𝕛𝕒𝕟𝕖𝕒 (@heyyitsjanea) reported 31 minutes ago

  @LogicalBubble the person who delivered my furniture 110% worked for amazon she was in the uniform and driving the van and i’m not the only person in the comments who’s experienced this. literally if it wasn’t a problem, i wouldn’t be tweeting about it

• 
  Abdullah Altamimi (@KsaTmtm) reported 33 minutes ago

  @AmazonHelp @ashashi_cs Good afternoon more than two weeks you didn’t answer about my situation. Problem in your website you can’t see at follow up my account through its book. Best regards, Abdullah Tamimi.

• 
  Elevator Goods (@elevatorgoods) reported 35 minutes ago

  @VinceNijhof went out of stock on Amazon. His blended ROAS tanked immediately. Amazon wasn't even his main channel, but cutting it took down the whole system. Here's the Ecosystem Effect: how every channel in his portfolio feeds every other one. (read thread 🧵) Comment "VINCE" and we'll send you the full playbook.

• 
  FavouredOne (@favouronokpite1) reported 35 minutes ago

  @dammiedammie35 It’s not just about the money; it’s the fact that global companies like Amazon and Microsoft are hiring the same Nigerians he’s calling "not smart." If 500 people can’t pass your test, maybe the problem isn't the talent pool, it’s the bridge between Nigerian reality and your "global standards."

• 
  Ryzm (@Goeun_6121) reported 37 minutes ago

  amazon told all corporate employees they can now use Claude Code and Codex. Claude Code is live now. Codex starts may 12. in november 2025 amazon's internal memo said the opposite. Kiro is the official tool. "no plans to introduce support for additional third-party AI development tools." that lasted six months. the context. AWS engineers were selling Claude Code to outside customers but couldnt use it on their own production code without exception approval. one of them put it on an internal forum: customers asked why they should trust a tool we havent approved internally. about 1,500 employees signed onto a thread asking for it. then december 2025. AWS had a 13-hour outage in part of china. financial times reported employees blamed Kiro acting autonomously, deleting and recreating an environment it shouldnt have. amazon blamed human access control. either story doesnt help kiros internal credibility. meanwhile amazon committed $50B to OpenAI in february at $730B valuation, expanded its AWS deal with OpenAI by another $100B over eight years. anthropic is training the next claude on amazon's trainium chips. both leading frontier labs run on amazon hardware. so the official line. Kiro stays. weekly usage target was 80%. now it gets two more options sitting next to it. the real read. the strongest signal here isnt the rollout. its the timeline. "no plans for third-party tools" to "company-wide rollout" in six months. when your own engineers prefer the competitor's product, the policy doesnt hold. amazon picks infrastructure scale over picking sides. financing both labs. running both on its own silicon. selling both in bedrock. now using both internally. model layer commoditizing in real time. infrastructure layer is where amazon plants its flag. 2026 capex run rate is roughly $200B. stock down ~10% YTD. the bet is enormous. the position is now neutral on which model wins. that changes how you think about this whole stack. #Amazon #AI #ClaudeCode

• 
  shelly (@shelly_400) reported 38 minutes ago

  Artist should pull there products and music off amazon if they have a problem stop being performative yall look dumb for real !! If i was bezos I'll do the work for you for sure

• 
  Swastik (@Iamswast) reported 45 minutes ago

  @AmazonHelp That is not solving my issue. Today is day 4 and i am not getting update from team via X, via mail, via call etc etc @JeffBezos @AmitAgarwal

• 
  a_dbd00 (@a_adib0) reported 45 minutes ago

  @Pechumes @ksorbs I never said a vast majority of somalians in Minnesota are not on welfare/ public benefits. But ....being on welfare seems to be an American problem. Many Americans that work at Walmart, Amazon, McDonalds, Uber... all rely on public benefits.

• 
  A✮ℤ (@tea_spiracy) reported 48 minutes ago

  @awmayhall @amazon Vote "not good" thumbs down and tell them instructions weren't followed. That will fix things.

• 
  Amazon Help (@AmazonHelp) reported 54 minutes ago

  @Kamlesh38379772 We request you to close all the previous chats and copy the link > paste it on a 'web browser' > login to your Amazon account > you'll be directly connected to our team over chat. -Nikhat

• 
  HONEY MEHTA (@honeyMehta93) reported 57 minutes ago

  Customers shouldn’t have to audit completed returns to ensure their money was refunded. Imagine the amount of trust that was reposed in Amazon and how much of it is broken today. Hoping someone from the escalation team can look into this seriously. @amazon @ajassy @AmazonHelp