Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (46%)
• Errors (29%)
• Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Reynosa	Website Down	3 hours ago
Marquette	Website Down	13 hours ago
Boston	Sign in	18 hours ago
Bordeaux	Errors	1 day ago
Gonesse	Errors	1 day ago
Mexico City	Sign in	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jignesh Gohel (@jignaysh) reported 7 minutes ago

  @amazonIN @amazon Don't keep on repeating like a parrot the same thing to wait till end of day and still if not delivered, then you will escalate the issue.

• 
  Lt Col Mayur Patel (@LtColMayur) reported 8 minutes ago

  @amazonIN @AmazonHelp Subject: Urgently Escalated: Continued Non-Compliance, False Promises, and Impending Consumer Court Action – Order #40308737709948301 Dear Amazon Executive Customer Relations & Senior Management, I am writing to express my absolute outrage regarding the persistent refusal to resolve the warranty return and refund for Order #40308737709948301 (Xiaomi 108 cm LED TV, purchased on 25 Oct 2025). Following my previous correspondence (detailed in the background below), your team subsequently sent me two separate written commitments over email promising a full refund of ₹20,499/-. Yet, weeks later, these promises remain completely unfulfilled. No refund has been processed, no agent has been dispatched to pick up the TV for repair or return, and your leadership team continues to block me from speaking with any authority responsible for actual financial authorization. As a loyal Prime member, watching a global brand like Amazon actively shy away from its legal responsibilities, ignore valid statutory warranty regulations, and withhold customer money under false pretenses is nothing short of appalling. Summary of Escalated Failures: Broken Written Commitments: Amazon has now twice confirmed via email that a refund would be issued. Failing to honor your own written resolution is unethical and borders on deceptive trade practices. (Screenshot of emails attached) Refusal to Honor Warranty & Pickups: Despite repeated assurances that no original packaging material was required, courier agents continue to reject the pickup based on uncommunicated criteria. Amazon has left me with a defective unit well within its valid warranty period. Customer Care Stonewalling: Over the phone, representatives—including a recent call with a "Mr. Rajiv"—have been dismissive, rude, and aggressive, attempting to force arbitrary decisions without listening. Now, phone support has completely stopped providing satisfactory responses or routing my calls to decision-makers. Final Demand Notice This behavior is nothing less than holding customer money hostage while neglecting standard consumer protection laws. I am giving Amazon Senior Management a final 48 hours to take direct ownership of this file and execute the following: Immediate Refund: Process the full credit of ₹20,499/- back to my original payment method. Scheduled Pickup: Dispatch a courier agent with clear, binding instructions to pick up the Xiaomi LED TV in its current state without further excuses. If this matter is not fully settled within 48 hours, I will have no choice but to escalate this case to the National Consumer Disputes Redressal Commission (Consumer Court) for deficiency of service, unfair trade practices, and mental harassment, citing all written email commitments from Amazon as evidence. I will also lodge a formal complaint with the Central Consumer Protection Authority (CCPA).

• 
  Ms. G ☆ Massive Goddess (@alygiantessa) reported 11 minutes ago

  I think people are intimidated by Me. Why would you be intimidated by a 7 foot tall Amazon Warrior Goddess? I accept coffee sends and I'm down to wrestle. I'm a salt of the Earth Goddess, don't be scared

• 
  LamNam 🔱 (@_LamNam_) reported 12 minutes ago

  @earthcurated Time to burn down the amazon to dig this up

• 
  CiNO (@SeanMancino) reported 14 minutes ago

  @babyat50 @DrJesseMorse From the website, it looks like there isn’t a way to purchase anything. I see a login option but I don’t have an account so I wouldn’t know but I get it from a small health food store. I’m sure there’s many others that carry it or maybe Amazon even carries it

• 
  kp✨ (@themauveagenda) reported 14 minutes ago

  @eyezwideblue Always feel free to text me anytime! I was gonna text you later too bc I think I found a $10 Korean blush on Amazon that actually… works! My only gripe is it didnt last long, but it could just be bc it was so humid yesterday and the AC in my doctors office was broken lol

• 
  M (@elysiondream) reported 15 minutes ago

  @junkin_7 I did end up ordering it, but it arrived with Usagi's arm broken, so now I have to send it back for a refund since it's apparently not available for exchange. 😭 There is another coupon on it right now, but I don't trust Amazon to send an unbroken one...

• 
  ETtech (@ETtech) reported 15 minutes ago

  🔔🔔New York City issues cease-and-desist notices to Amazon, Walmart, Target over illegal e-bikes 📌In a post on X, Mamdani said the retailers had been selling “dangerous devices” to New York City residents and described the action as a public safety measure.

• 
  Hettienne Mac Carthy (@HettienneMac) reported 21 minutes ago

  @ICfacades9 Sorry for only getting back to you now. Things were really hectic. We shared our wish list and it turned into a huge nightmare and had to fix it and change it and redo it, but it's up. We have the bank account, the Amazon account but not the Walmart one just yet ... 1/

• 
  torchlightnews (@torchlightnews_) reported 21 minutes ago

  BREAKING: Alleged Bank Hacker Remanded Over N800 Million SunTrust Fraud A 47-year-old man, Ugochukwu Eze, popularly known as "Amazon," has been arraigned before the Federal High Court in Lagos over allegations of hacking into SunTrust Bank Plc's server and fraudulently diverting ₦800 million into multiple bank accounts. He has been remanded in prison pending further proceedings.

• 
  vaishnav v warrier (@WarrierVaishnav) reported 23 minutes ago

  @lokeshvenkat171 @amazonIN @AmazonHelp Will it have any problem .. like when we order np3 will i get np4b???

• 
  Sachin Deore (@DeoreSachin) reported 24 minutes ago

  @amazon @amazonIN @AmazonHelp Worst service experience with Amazon.This is the 2 time I've received an incomplete prodct.Ther seems to be no accountability for product quality or deliveries.Please investigate these repeated issues Ordr IDs 402-5046719-2626759 402-1161352-7675524

• 
  JatinSharma (@jatinsharma_29) reported 26 minutes ago

  @AmazonHelp @muvriavjk @AmazonHelp i am a prime customer and have placed more than 100 orders still amazon is treating me like ****. I have been given multiple deadline and still issue isnt resolved. I can definitely file a case in consumer court because amazon have crossed the limit

• 
  Web3 Stuffs (@web3_guys) reported 27 minutes ago

  @amazon @amazonIN Then why the first customer care person told me buy again, if they told me earlier that i didn't get refund they why would i order again. Main problem is my return window is closed and even i cant return my new package of ₹1700. I have all the recording.

• 
  Raaghu (@raaghuk) reported 31 minutes ago

  @AmazonHelp That link is of no use for such return cases - there is no way to reach a person who can actually help. Please ask the concerned team to respond and resolve the pickup issue instead of redirecting me to the same support link.

• 
  Dheeraj Jadhav (@DJKing999) reported 33 minutes ago

  Fructose bypasses regulatory firewalls to aggressively force fat storage and throttle down your cellular energy. You cannot out-run corrupted code. Search "Dheeraj Jadhav Pothi" or "Dheeraj Jadhav Amazon" to access the full patch protocols.

• 
  reji koshy (@rejipkoshy) reported 34 minutes ago

  @AmazonHelp It was a glitch on the screen with relation to your website that didn’t show up. I’ve sorted it out.

• 
  Natalie Hargrave (@Nataliehar17) reported 35 minutes ago

  @AmazonHelp I'm trying to contact an agent by live chat but I can't find anywhere. Received an order today of champagne glasses and 1 of the 12 broken. I don't want to return them all for a replacement for potentially the same thing to happen but not.. (1)

• 
  Kenny (@Kennyz8e) reported 37 minutes ago

  @TheRayMyers @realroseceline Agreed, buy broken stocks, not broken thesis. $TTD is clearly the latter, competition from Amazon and AI is killing it. “Walled gardens” displaced the middleman. I profited immensely from it years ago, pity I won’t touch it again notwithstanding a miracle.

• 
  Kumar Ujjwal (@itsujjwal_5) reported 41 minutes ago

  Hey @amazon @amazonIN why I can't get the products in patna anywhere I have trieddd so many address in patna but it shows this product can't be sell at this location please solve myyy issue #Amazon #amazon

• 
  JatinSharma (@jatinsharma_29) reported 43 minutes ago

  @AmazonHelp @muvriavjk @AmazonHelp i have been deadline after deadline and its been a month i am trying to get this solved. Just give me clear answer if my issue is going to get resolved or not bcz i have contacted amazon more than 50 times now and i regret wasting my time with you guys

• 
  The Wise Investor 🧠 (@TheWiseIC) reported 45 minutes ago

  @RatWasteCapital I’m just dissecting your thesis down. I am not trying to be condescending but you’re copping out by saying “Amazon is a whole tier of itself”. That is infact very much how networks operate. The different between Amazon and the others is they own the entire supply chain from warehouses to vehicles. The other ones don’t. But the premise is the same. You can’t vibe code users. Sorry if I came off rude but I genuinely think you’re missing the point of how a network operates.

• 
  Seve (@seveibar) reported 47 minutes ago

  @debreuil yea it could work with cheap iron, i don't think we're applying much pressure. I've also noticed with mine it can be a bit "flaky" which could be bad (around the edges of our board it comes off in shards- could be a process issue on our end). The dry film resist is only around $10 for a small roll tho from Amazon/Aliexpress

• 
  NotYourFool (@NotYourFool10) reported 51 minutes ago

  @NolteNC You seemed to have drummed up a load of spoiled children who've never learned what the phrase "make do" means. If they are not given everything without the responsibility of paying for it, in work, in deed, or in planning they will be a lifetime of misery to themselves and to anyone remotely aware that while this country is free, life isn't. A free country means you can achieve. It doesn't mean someone else has to give you your achievement whilst you do nothing but whinge. Btw, those little pot pies are superior when you boil a small handful of egg (flat) noodles, put them on a plate and turn the cooked pie upside down on them. Use a knife or fork to cut the crust into pieces and mix all together gently. Another inexpensive meal, that is twice as filling as the one using only the pie. And really, really good. To the whingers, ask your parents to order noodles on Amazon from Italy. They're healthier. Then you can still retain your status as put-upon wannanever adult.

• 
  DrWhippet (@NotaDoctorOrDog) reported 52 minutes ago

  Having eventually found the skill on Alexa (thanks Amazon for putting it a mile down the list despite the exact spelling in the search bar), it doesn't play anything although the screen says it's on. @UKLiveOnline

• 
  Chosen One 1111 (@1111_ChosenOne) reported 56 minutes ago

  Excellent. It is a really good start. Remember, it is beyond surface level. Dig deeper. They hunt humans. They hunt bloodlines using the genealogy websites and mouth swabs for genetics, in my opinion. If he is a sleeper assassin he likely won't necessarily remember or know he was even activated. For charges.... why not charge him 1 count of attempted murder for each resident who lost their home. I believe I can connect the fire as retaliation against myself and my ancestors. Remember, Amazon promoted the FIRE festival last year. Do you remember the OWL Bar in Anaconda, Montana? 3 of the 5 the system says are my cousins. The other 2 I don't have enough information on them to look. The suspect was likely activated by technology. Mind Control. Think CIA, black budget money. Start checking your personal cousin connections to every victim. All my personal opinion of course. Amazon IS ALL ABOUT RACE and ETHNICITY. What is the race and ethnicity of the suspect? My experience is Amazon is very anti-White/European. Remember, they want to recreate the USA in their own image. That means pulling it up from the roots and starting over. Like you see with the FIRES. Burn it down to recreate in their image. My opinion of course.

• 
  PabloMCabello (@PabloMCabello) reported 57 minutes ago

  Hello @AmazonHelp I'm having a problem with a charge that I was billed again for and I can't get it resolved in the chat, could you give me a solution?

• 
  Manas Behera 🇮🇳 (@manas_odin) reported 57 minutes ago

  @AmazonHelp Dear Samir sir, Your customer care team informed me that the items were checked by the delivery partner and were in good condition at the time of delivery. However, I received damaged/broken eggs.

• 
  Jordan McFarland, CFP®, EA (@JrdnMcFarland) reported 1 hour ago

  @markcecchini Thanks man! It’s really centered around moms and kids. She ran the business on Shopify for about 18 months and realized there’s a gap in the market for moms who want something higher quality than the typical clothes they find on Amazon for themselves and their kids. It’s funny I was speaking with a couple I work with who also own a business here in DFW and I gave the least organized elevator pitch of all time on it when asked, so it looks like I’ve got to get this messaging thing down.

• 
  Reiny 🏳️‍⚧️ (@Ds_is_i) reported 1 hour ago

  @habitovin Feels like people who have a problem with individuals being closeted trans women and prefer face obscured Amazon basic femboys are incapable of making a separation between art/individuality with commercialism and some sprinkled in ignorance for good measure too