Amazon

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Outage Chart 12/25/2025 17:15

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Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  1. Website Down (43%)

    Website Down (43%)

  2. Errors (32%)

    Errors (32%)

  3. Sign in (26%)

    Sign in (26%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomPoplar Sign in
United StatesAnderson Sign in
United StatesSan Jose Website Down
United StatesSpringfield Sign in
United StatesKansas City Website Down
United StatesReno Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • Indiana636 Diana (@Indiana636) reported from Sydney, State of New South Wales

    Currently rewatching Star Wars The Clone Wars series because Amazon took Stargate Atlantis down in the middle of my rewatch, it’s Star Wars so it’s still a win, but boo Amazon! A little warning next time would be nice!

  • tausifalam76 tausif alam (@tausifalam76) reported from Sengmai, Manipur

    @AmazonHelp Giftcard has not been issue yet. Then how to resent sent

  • miaclai mc (@miaclai) reported from Manhattan, New York

    yes I know amazon is problematic one issue at a time ok 😣😣😣

  • PoliticsUSmore Politics (@PoliticsUSmore) reported from Brownsburg, Indiana

    @AmazonHelp Your 4k Fire TV sticks are garbage. Nothing but problems. I get it to work but shouldn't have to constantly restart it to fix issues.

  • DeltaBrvoPhoto Delta Bravo Photography (@DeltaBrvoPhoto) reported from Amherst, New York

    @AmazonHelp I'd really just like to know why it was basically backtracked to a facility that was further away when there's a fulfillment/distribution center practically down the road from me... the whole order was fulfilled locally (Lancaster NY) and then shipped to Rochester NY...

  • MiladMarvasti Milad (@MiladMarvasti) reported from Toronto, Ontario

    The new Amazon’s app is full of errors & inconsistencies, when I check my “order list” doesn’t show any of my past orders @amazon

  • kd_lewis Iamlew (@kd_lewis) reported from Richmond, California

    I just found out Amazon’s route planners are in Seattle and now my dream of kicking down their office door and screaming “WHY” has been crushed

  • deanbain1 Dean🇬🇧 (@deanbain1) reported from Dereham, England

    @AnkerOfficial I have a issue won’t one of your devices I purchased on amazon.

  • Techcornz Techcorns (@Techcornz) reported from New Delhi, National Capital Territory of Delhi

    @AmazonHelp Yes i do but no one is taking calls on the provided number. My remote is still not working and i am very anxious, please sort this out

  • davecourteen Dave Courteen (@davecourteen) reported from Shrewsbury, England

    @pamibells @AmazonHelp To be fair I’ve had Prime since they started showing tennis & this is the first time I’ve had problems. It’s usually pretty reliable & they show a lot of tennis!

  • siddhureddy_g siddesh (@siddhureddy_g) reported from Bengaluru, State of Karnataka

    @Atishay3dJain @JBLSoundIn Same thing happened to me , I bought sound bar JBL cinema 250 in Amazon , my sound bar had issue Harman sound setting if I turn on sound bar will get turn off automatically in few minutes. complaint raised 45days back no response no one called back no technician visit 😠😡

  • Narayana_Lucky Lakshmi Narayana (@Narayana_Lucky) reported from PETROL BUNK ORR, State of Karnataka

    @amazon @amazonIN u r delivery team is really suvks , they didn't tried to deliver the product but update the status a delivery failed due to un availability of customer (sic) and on top of it there is no use of escalating this issue with ur CS team.

  • LuciusGiannini Lush (@LuciusGiannini) reported from Madrid, Comunidad de Madrid

    The Amazon is still on fire, Flint doesn’t have clean water still, mass shootings keep happening. Who cares about the children of rich people going to that thing that normal kids do every day when we have real issues to talk about and deal with.

  • msjoshi27 Chowkidar Mayur joshi (@msjoshi27) reported from Pune, State of Mahārāshtra

    @AmazonHelp So here's a new update . Immediately After the delivery guy Marked it delivered with a remark that it was signed by me I raised this issues. After 30 mins Post updating it he brought the product at my door...And when i questioned he shouted that i can complaint about it

  • JArnoldTAMU85 Jay Arnold (@JArnoldTAMU85) reported from Houston, Texas

    If I had known Quigley Down Under was on Amazon Video I’d have signed up for prime ages ago

  • rajstr686 Raaj Prince 👑 (@rajstr686) reported from Srīperumbūdūr, State of Tamil Nādu

    @AmazonHelp Can't find that video now. I added in watch list. When i opened it shows This video is not available. Can you please reply and tell me what problem is it

  • PeterGiampapaNY Peter Giampapa (@PeterGiampapaNY) reported from Staten Island Junction, New Jersey

    ...because it's all about the top 1%. We have a terrible problem with Welfare in this country, but it's not low income ppl receiving assistance, it's the MASSIVE CORPORATE WELFARE we have where the RICHEST corps in the world are making huge profit (Amazon, Walmart, etc)...

  • hazelj80 Mr. Hazel J (@hazelj80) reported from Everett, Washington

    @mider2009 @AOC I said prove Walmart and Amazon hire undocumented immigrants You're the one with the reading comprehension and you might be the one that's a little slow..

  • EvolOdonata Erik Svensson (@EvolOdonata) reported from Lunds Kommun, Skåne län

    @LRosestars @ShellenbergerMD I agree. Whether it is hypocritical or not of Europe to criticize Brazil is a red herring-argument of little importance. The important issue is how the world can preserve the rainforest in Amazon for the future, and this is not something that only Bolsonaro should decide.

  • enigma_kaye Kaye (@enigma_kaye) reported from Lagos, Lagos State

    A lot of events that will shape the history of the world are happening at the same time. The Amazon is burning. South Africans are killing Africans Israeli forces are killing Palestinians The climate is rapidly changing The Queen shuts down the UK parliament 😭

  • BoDighe Boris Dighe (@BoDighe) reported from Harrow Weald, England

    @AmazonHelp No worries. Unfortunately it's 3rd parties who cause the issues. In the old days, delivery was very reliable 👍🏽

  • JLCauvin J-L Cauvin (@JLCauvin) reported from Manhattan, New York

    I know it's impossible to completely de-tech but it was easy to ditch Amazon a year ago. It should have been broken up years ago and when a company becomes to big and powerful to ever be accountable this is what happens

  • plowe1046 Patricia Lowe (@plowe1046) reported from Coleraine, Northern Ireland

    @AmazonHelp @tennisontelly @tweetsbyjp I'm having problems too! Please sort it soon. Missing Gael! Thank you.

  • thetaz88 Mr Pickles (@thetaz88) reported from Merton, England

    @primevideosport My amazon video on my playstation is show error code 9068. How can I fix this issue. Thank you

  • davecourteen Dave Courteen (@davecourteen) reported from Shrewsbury, England

    @AmazonHelp any update on when coverage of the US Open tennis will be back & available in UK. It’s just disappeared on my screen & error message comes up

  • Sean03335231 Sean (@Sean03335231) reported from Buckingham, England

    Good news! Managed to get Amazon Prime Video registered on Playstation & watch 1st episode of Carnival Row. Bad news is I now have an error message and can't get it to restart dispute shutdown/restart & uninstall/reinstall. Don't think its it's worth contacting helpdesk.

  • chrisatwood chris atwood (@chrisatwood) reported from San Diego, California

    Amazon charges starting. I spend most of my time breaking down shipping boxes. :/

  • MarkyF_ Providence Place Mall Rat (@MarkyF_) reported from Providence, Rhode Island

    Me: “I’m gonna go buy something on Amazon! *proceeds to look for 1.5 hours and finds nothing. Please drop suggestions down below

  • gdxo_ GABBY (@gdxo_) reported from Rosenberg, Texas

    Lol this amazon package delivery dude made saw my cat on my porch run away when he walked up so once he put the package down he went to the side of my house to pet the damn cat 😂

  • DalrympleWill William Dalrymple (@DalrympleWill) reported from Hounslow, England

    @ChShekharCh The problem is sorted- Amazon is getting the book out on time and writing to all customers it misinformed @BloomsburyIndia