Amazon

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Outage Chart 01/28/2026 16:40

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Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  1. Website Down (48%)

    Website Down (48%)

  2. Errors (33%)

    Errors (33%)

  3. Sign in (19%)

    Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceTalence Errors
FranceCergy Errors
FranceAulnay-sous-Bois Sign in
United KingdomSunbury-on-Thames Website Down
United KingdomReigate Errors
FranceParis Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • LisaVery29 Lisa (@LisaVery29) reported

    @BridgettecPrice @amazon Bridgette, I can see your list but it says it’s timed out and I have to sign in. If I do that, the markers will ship to me—so is there a way I can just digitally send you a $10 card to get the markers? I used to be a teacher. I’d like to help. Can you IM me or something?

  • BrandonBloom Brandon Bloom (@BrandonBloom) reported

    @alchar17 @stevekrenzel Problem I've encountered (across Netflix, Amazon, Apple TV+ and HBO!) is that it _forgets_ we saw an episode. I _think_ the problem happens when I turn the TV off instead of returning to the menu. When we come back later and click to resume watching, the episode plays again!

  • namesnotsarah sarA (@namesnotsarah) reported

    @lapioche___ @jaIoIIy Taught us to want everything quickly, despite that not being a problem prior. I dont think amazon has given us much choice as to alternatives to use when literally no shops bar boots and tesco are open where i live

  • Captainbigghead Kipp Hallett (@Captainbigghead) reported

    My @amazon Alexa played “Minecraft On My Mind” on shuffle while I was cooking today so I’ve decided to burn my house down.

  • somaligoku SpearTrader (@somaligoku) reported

    @EllenYChang This is the dumbest thing I ever heard; you don’t expect me to believe this is a ‘supply chain issue’ ? I can get my Amazon package in one day if I use prime. What’s the difference if I buy one stock in a company n sell it within minutes. Don’t sell a product if you don’t have it

  • LightsailSpeed Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: BudgetVM ISP: Amazon PING: 48.15ms Download: 445.44Mbps Upload: 663.73Mbps

  • _hannabal_ ❤️🖤אַנטיִפאָ (@_hannabal_) reported

    @AmazonHelp oh I have no idea, I wasn’t home when it was delivered. it’s not a big deal, just that it’s down 3 flights of stairs and up 3 next door to get it to the right person

  • njganesh njganesh (@njganesh) reported

    I login to Amazon website using computer Search the movie I want to watch Add it to watch list Now switch on the TV - Amazon App

  • 1040joyce Lovemaui (@1040joyce) reported

    @AOC you are a pathetic member of Congress. We know you don’t care about jobs as evidenced by you shutting down the Amazon deal. Now you are ignoring the 1000’s of Americans who just lost those jobs. There aren’t clean energy jobs to transition into immediately.

  • BlueWaterPalms TexanForTrump. God Bless Trump (@BlueWaterPalms) reported

    Everyone knows that Amazon (AWS - Amazon Web Services) closed down Parler. Has anyone cancelled their Amazon account? I have!

  • yeojinthew0rld BBIBBI🍓 (@yeojinthew0rld) reported

    @loonathecatgrls like i always order off amazon coz i live in the uk the shipping from other places is way too expensive and i’ve never had a problem from them

  • Pn36 prabhu natarajan (@Pn36) reported

    Preorder delivery date Feb 7, if login today to check in amazon, it can be delivered today before 3pm.🙄.

  • XuLegendX XuLegend (@XuLegendX) reported

    @ChitoGaminYT Amazon locked my account for unknowns reasons and when it was finally unlocked I saw that my order wasn’t there. I contacted them and all they told me is that I need to place a new order because there was an error on the order when placing it and it had to be cancelled

  • njganesh njganesh (@njganesh) reported

    I login to Amazon Search the movie I want to watch Add it to watch list Now switch on the TV - Amazon App Boom... my movie is ready to watch #Master

  • KFortworth ROTKD_2TFW (@KFortworth) reported

    @AmazonHelp Hi AJ and the rest of the amazon help team, please read this post and the previous post to understand the issue. The packages are delivered but they are left in the mud next to my perfectly working front door walkway. I don't want to pick up another muddy box

  • AB109__CashCow ME 😬 (@AB109__CashCow) reported

    @AmazonHelp In general. I had not seen "next day" in about a year. But USPS is having a lot of problems. You don't have Amazon trucks come to my town. I don't see how next day can happen here

  • toofckd megan (@toofckd) reported

    this person literally charged my card for several purchases off amazon and didn’t own up to it until they got caught. like, you’re really down and out that ******* bad that you have to steal from a single mom... 🥴

  • MamaAtkins Katie Atkins (@MamaAtkins) reported

    @AmazonHelp How does sending me to Amazon’s returns help with a woot product? I know they are affiliated but my woot order does not show up under my Amazon orders. See the problem?

  • romonlyht ROMonlyHT (@romonlyht) reported

    hxxps://amazon.co.jp.3xvnczxas.buzz/ap/signin?_encoding=UTF8&AuthState=1&openid.assoc_handle=jpflex&openid.claimed_id= --> #phishing #フィッシング詐欺 #amazon

  • yuabakes (結愛) Bighead Baker 🖤 (@yuabakes) reported

    @AmazonHelp I just want my refund or my shut delivered. Y’all didn’t have a run around getting my money. I shouldn’t be given the run around about my packages. Fix this issue please like what the hell

  • MatthewWWade Matthew Wade (@MatthewWWade) reported from Tacoma, Washington

    @Paramount_Plus @SamsungTV #CBSAllAccess I have a Samsung T. V. and it does not have the Paramount+ app. Can one be added for the merger between CBS All Access and Paramount+? I have the same issue with Amazon Prime @AmazonHelp as well. Can we depend on Prime to add the app?

  • vshah19856 ShiningRockJewellery (@vshah19856) reported

    @Shyam12949123 @amazonIN Im facin same issue. Say it tks 2 wks 2 resolve. Im on day 24 n still d issue is as it was on day 1. Table still unpicked 4m house. Dey dont ban BM Wood furniture seller who is a fraud selling wrong descriptive products. #AmazonHelp has #WorstCustomerService #banamazonproducts

  • XuLegendX XuLegend (@XuLegendX) reported

    @ChitoGaminYT Amazon lock my account for unknowns reason and when it was finally unlocked I saw that my order wasn’t there. I contacted them and all they told me is that I need to place a new order because there was an error on the order and it had to be cancelled.

  • wirewalking Nicole Kornher-Stace ✨preorder FIREBREAK!✨ (@wirewalking) reported

    "sure, your stimulus check is being negotiated down to an amazon giftcard and you won't see a minimum wage raise for 4 years but your attack on the wealthy is uncalled for, frankly offensive, and just plain mean" **** wall street **** capitalism eat the ******* rich

  • njganesh njganesh (@njganesh) reported

    I login to Amazon website using computer Search the movie I want to watch Add it to watch list Now switch on the TV - Amazon App #MasterOnPrime

  • jnifferann Jennifer Ann (@jnifferann) reported

    Do you keep every Amazon order confirmation email or are your normal? Google notified me I was nearing my storage limit so I realized it was time to deal with my weird email hoarding issues.

  • theatomicmom The Atomic Mom (@theatomicmom) reported

    @TipOverNCapsize @AmieWohrer So here is a tip on the CBS All Access app ... buy it thru Amazon Prime, and you can watch the shows there. If you get it thru the website, you cannot watch it on Prime. I always had trouble with it on my laptop/desktop thru the CBS app. Prime has no problems.

  • brittan68426402 Brittany.Exe (@brittan68426402) reported

    @amazon is there an issue w #PrimeVideo I can only stream on other than TV? Just hanging!

  • OfBeliefAndLove 𝑫𝒊𝒂𝒏𝒂 (@OfBeliefAndLove) reported

    @OfAlliedForces -- thought away, having no wish to go down that line of thought. As she stayed a bit longer in the kitchen just watching him, the Amazon let out a soft sign, leaving the kitchen and letting Steve do what he was doing, as her help had been --

  • SdashCarter Black WarGreymon (@SdashCarter) reported

    @DecemberTwnty8 Same. I procrastinated telling Amazon about my address change for a preoreded game BEFORE I moved and they told me they couldn't change the route since i lived too far from the original so I got on down and channeled my inner Lupin