Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: website down, errors and sign in.
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 20: Problems at Amazon
Amazon is having issues since 10:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Website Down (48%)
- Errors (27%)
- Sign in (24%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Sign in | 4 hours ago |
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Website Down | 7 hours ago |
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Errors | 21 hours ago |
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Sign in | 1 day ago |
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Errors | 2 days ago |
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Website Down | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Cristiano Jeba Raj (@crisjeba) reported@AmazonHelp I've already given you a lot of information on this issue, I don't want to repeat myself again to a new agent for nothing.
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Daniel Bryson-Peart (@BrysonPeart) reported@AmazonHelp Seven weeks ago today, on the morning of June 8th, someone hacked my Amazon Prime UK account. Firstly, I received three emails from Amazon informing me that, as per my request, they a) changed my telephone number; b) disabled two-step verification on my account, and c) changed my sign-in email address. I made no such changes. Later that morning, I received 7 emails confirming my purchase of £1,300 + worth of sundry items from China. Fortunately, the payments did not go through, so my issue is not a financial one, per se. However, I have a large Kindle library and an equally large Audible library. I pay £30+/month for TNT Sport via Amazon Prime Video, from which I have purchased movies and TV shows. Additionally, I have made several Amazon Music purchases. I can no longer access any of the above because, as far as Amazon is concerned, I am no longer an account holder. Moreover, I soon discovered that not having an Amazon Prime UK account prevents me from accessing Customer Services. To circumvent this obstacle, I used my wife's Amazon UK account. I spent many hours on that Monday chatting with autobots, then several real people, before I eventually managed to speak to a human on the telephone. I was assured that my issue was fully understood and that it would be remedied within "about 48 hours." I waited until the following weekend before deciding to write an email. I waited a further seven days, but aside from an auto-generated standard reply, I received nothing further from Customer Services. Ergo, I wrote another email with a more detailed explanation and attached copies of the emails I had received from Amazon UK on June 8th, 2026. So, I have furnished Amazon UK with my account email address, my telephone number [which has not changed during the 15 years or so that I have been a customer], and evidence that clearly demonstrates my account has been stolen, yet all I have had in return is an email thanking me for reporting suspicious activity on my account. On the other hand, my wife received an email which assured her that, following a careful review of her account, everything was in order! It seemed to me that no matter how I tried to explain the problem (even supplying my own email address & telephone number, as well as the email address & telephone number the thief used to hijack my account), the Customer Service team completely failed to comprehend what had happened. Perhaps they did not bother to read my emails (?). In any event, Amazon UK have let me down. This issue caused such debilitating anxiety that I was prepared to forget the whole thing until a friend suggested I try to get my problem noticed on social media or even go so far as actually to write a letter to Amazon UK. I have decided to do both, in the hope of getting my account back.
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Chandan Singh (@RanaChandanSin) reported@AmazonHelp @amazonIN @amazon OFFICE Ends at 6:30 PM, That is the END of DAY for US, SOMEBODY Attempted on SUNDAY, WHICH is NON WORKING GLOBALLY and PROMISED DELIVERING TODAY. Am FACING ISSUES with AMAZON LOGISTICS, START PAYING INTEREST for PREPAID PAYMENT, DEDUCT IT FROM LOGISTICS on FAILURES. Pathetic
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SILVER (@Read_Meee) reportedBartending and I have my laptop with to edit while it’s quiet. A guy walks in and asks what I’m doing. Me: editing a novel I wrote Him: so it’s not published Me: not yet. But I do have several children’s books published Him: with a publisher? Me: no I’m self/indie published Him: so they’re not an actual books Me: oh they very much are. They are in B&N, on Amazon Him: but they aren’t real books with a publisher Me: dude, what’s your fricking problem? Have you published a book? Do you
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Lionel Paul David (@LionelJDPaul) reported@AmazonHelp @amazonIN Your CS told, the system does not allow them to resolve the issue! wow!
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Rena Mako| commissions open (@Rena_Raiden) reportedCan we all agree that Sony should just get out of the streaming / media business. Like how is it that they lose license to these anime , anime they have exclusive rights streaming. So Amazon doesn’t have it, Hulu, Netflix . And now they they lost these licenses, we have no legal way to watch it outside of hunting down the physical copies. It also brings the point of - WTF are you doing with our subscription money?! Like collectively that money you’re getting from subscribers should be enough to pay your workers, support the studios (that you promoted by the way) and be able to reinstate your licenses. Another thing why can’t Crunchyroll/ Sony warn their users “this show’s licensing is expiring” Netflix does that! I remember Netflix letting users make their license to Inuyasha was expiring at one point. But with Crunchyroll they have more of a reason to do that if there’s no competition also streaming that anime they have license to! Again Sony should just stay out of streaming/ selling third party media (tv shows and movies) cause they keep losing licenses and when it comes to purchased digital media in libraries. They tell you after the fact! And delete your media library ! With no refunds!
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Tommi Pedruzzi (@TommiPedruzzi) reportedA bartender asked me how he could make money online without quitting his job. I told him to stop everything and start selling $9 PDFs using AI. He made $44,500 this month doing it. Here's how: Oh, and if you want my complete strategy broken down, with AI prompts, workflow and systems... like this post, follow me and comment "PDF". I'll DM it to you. • He didn't build a personal brand" • He didn't hire a team or create an LLC • He didn't create content, grow a following, or spend months earning the right to sell. He didn't write a single word. He found something that most people walk past every day without recognizing it for what it is. A platform with 310 million active buyers. All of them searching. All of them with a specific problem they need solved. All of them willing to pay for the right answer immediately. And almost nobody treating it like the business opportunity it actually is. Here's what I mean by that. When most people think about making money on Amazon, they think about physical products. Inventory, suppliers, shipping, FBA. The whole complicated, capital-heavy version of Amazon that requires thousands of dollars before you see a cent back. What Ricard learned from me is completely different. It's the part of Amazon that has been quietly making people wealthy for years— with no inventory, no shipping, no startup capital, and no audience required. And the reason almost nobody is doing it properly is simple: It doesn't look exciting from the outside. It looks like books. Short, unglamorous, 70 to 90-page nonfiction books sitting in categories most people scroll past. • Books about building muscle after 50. • Books about managing anxiety after divorce. • Books about budgeting when you're living paycheck to paycheck. Nobody is posting about this model on X because it doesn't have the aesthetic of a SaaS dashboard or a Shopify revenue screenshot. It just quietly produces royalties. Every month. Across 17 countries. While the person who built it does something else entirely. Ricard was mixing drinks when his first royalty hit. - He wasn't at a laptop. - He wasn't running ads. - He wasn't posting content. He was working his shift. And Amazon was selling his book to someone in the US, someone in the UK, and someone in Australia simultaneously. Every day. Whether Ricard is behind the bar or not. What I find most interesting about this model is how invisible it is to most people despite being completely in plain sight. You've used Amazon. You've probably bought a book on Amazon. You've never thought about who built that book, how long it took them, or what it earns them every month. Neither did Ricard. Until he did. And then he couldn't unsee it. $44,500 in a month from a platform he'd been using as a customer for years. The opportunity doesn't announce itself. It never has. It just sits there, hiding behind a category page most people skip, waiting for the person who looks closely enough to see what's actually happening. If you want to see exactly what Ricard saw— the complete strategy, AI prompts, and the workflow behind the $44,500 month: Like this post, follow me, and comment "PDF". I'll DM you everything for free. You need to do all 3 to receive the DM.
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Josh Iky (@IkyJosh) reported@jay_rhymz @instablog9ja Is the election results in @Amazon server or not?
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Amazon Help (@AmazonHelp) reported@kdog4eva Hello! We're sorry to hear your having issues with using your gift card. On which Amazon Marketplace is your account registered (.com, .uk, .de, etc.)? We're here to help! -Sasha
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Brainy. 🇳🇬 🇮🇹 🇪🇺 🪐🌍 (@OYEBAMIJISODI13) reportedETFs Explained: What You Actually Own—and How Much AI Exposure You Already Have 🧵 1/10 You want to invest in artificial intelligence, but you don’t know whether to buy Nvidia, Microsoft, Amazon or another individual stock. Before choosing, you should understand ETFs—one of the simplest ways to invest in several companies through a single investment. Let’s break it down. 👇
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Dutch1777 (@dutch1777real) reportedI had a little Borax and baking Soda with water when I woke up this morning before coffee. I take Borax when I think about it and have been doing so off and on for around 14 years. I was taking tiny amounts at first, but then learned that you can actually take quite a lot--- I've done tablespoons-worth at once. It doesn't taste great, so that's the main problem. Sometimes I put it in large capsules that you can buy in bags from health food stores or Amazon. Mostly I just do it and get it over with. 🥄
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Sugar half 🧂 (@wadingbird_) reported@BodeAyo_ Yup. I subscribed for Amazon music using Alexa voice command. To unsubscribe, Alexa is telling me to sign in to Amazon music. I don't even have the app.
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Prof G Markets (@ProfGMarkets) reportedBetting against AI might actually work. @profgalloway on the new 60/40 strategy: Scott: "Of the big tech companies we talk about, who's the least concentrated or dependent upon AI?" Ed: "Apple?" Scott: "That's exactly right. Apple stock, one-year performance, it's up 60%. Year-to-date, it's up 23%. All the other guys, my pick, Amazon, still related to AI, but mostly diversified, it's up 13% this year. And then look at the guys who are ground zero for it, Microsoft's down. So if I could go long a basket of stocks, it would be GLP-1. And if I could go short a basket, it's AI.
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Rena Mako| commissions open (@Rena_Raiden) reportedCan we all agree that Sony should just get out of the streaming / media business. Like how is it that they lose license to these anime , anime they have exclusive rights streaming. So Amazon doesn’t have it, Hulu, Netflix . And now that they lost these licenses, we have no legal way to watch it outside of hunting down the physical copies. It also brings the point of - WTF are you doing with our subscription money?! Like collectively that money you’re getting from subscribers should be enough to pay your workers, support the studios (that you promoted by the way) and be able to reinstate your licenses. Another thing why can’t Crunchyroll/ Sony warn their users “this show’s licensing is expiring” Netflix does that! I remember Netflix letting users know their license to Inuyasha was expiring at one point. But with Crunchyroll they have more of a reason to do that if there’s no competition also streaming that anime they have license to! Again Sony should just stay out of streaming/ selling third party media (tv shows and movies) cause they keep losing licenses and when it comes to purchased digital media in libraries. They tell you after the fact! And delete your media library ! With no refunds!
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Jeff Bezos Stock Tracker (@BezosTracker) reportedAmazon - $AMZN. Jeff Bezos Sold. Roughly $5.7 Billion Of Amazon Stock. His Largest Sale Since Stepping Down As CEO.
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Dr.Ankit choudhary (@ankitkhardia) reported@theskindoctor13 Why waste energy on IT cells or info warfare? BJP should start listening to real issues. Their biggest mistake is staying silent until a small fire turns into an Amazon forest fire. By then, no PR can save the narrative.
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Cal 🇬🇧🏴 (@Cal03333) reported@StokeyyG2 GAME has been **** for a while now, why get a game at full price (never goes down btw) when you can go to smyths or amazon and get it for like £10 to £15 cheaper
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Nit-k-ram (@bhartiyamanush) reported@its_akashreal @rahulj51 i know a guy who scammed amazon and Flipkart of 65lacs for this exchange issues..
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Thomas James (@rocky7586) reported@Zodlier @Savior_Gaming @GameReviewGuy At the retail store? Online stores like Amazon? Using the code is just like putting a disc in lol. Are y'all ok? Retail CAN put them on sale if they want. Sony also will still have competition since Steam exists and has sales without physical games being an issue.
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Cristiano Jeba Raj (@crisjeba) reported@amazonIN @AmazonHelp It is difficult to contact #Amazon customer care. Every follow-up leads to a 30-min conversation, most of the time me being put on hold. Their agents are not well-trained. None of them want to resolve issues. They just procrastinate and escape from the conversation.@AmazonHelp
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Zeo (@zeo_ex) reportedFix 4: She checks Amazon Resale before paying full price on anything over $50. Amazon Warehouse Deals was rebranded to Amazon Resale — the same program, still built entirely around Amazon's own inspected returns, open-box items, and like-new products, graded by condition and sold directly by Amazon at a meaningful discount, typically 20-50% off. The exact headphones the guy bought new were sitting in Amazon Resale in "Like New" condition — meaning the only real issue was damaged retail packaging — for $22 less, backed by the same return policy as buying new.
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AA5909 (@Medic128097) reported@LBMenefee @amazon In public ?? You’re a trouble maker
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Shohan (@Shohan_Tech_AI) reportedIf this changes how you use Netflix, one ask. Repost the first post so the next person scrolling for 25 minutes every night on factory settings sees this before they waste another $276/year watching in 480p. Follow @Shohan_Tech_AI i break down the hidden settings, buried features, and default configurations that companies ship hoping you never change them. Next thread: the 11 Kindle features Amazon buries behind Settings the $840/year reading playbook hiding on your nightstand.
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GH HILL (@GHHILL1911) reported@MustangMan_TX "I walked by, saw an Amazon package sitting there unattended, and tossed it into my backseat thinking it was just a normal delivery box." Explain how this works... Break it down for me.
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Mr. Peebs (@sirpeebs) reported@LBMenefee @amazon Lady, stop trying to ruin peoples financial lives over you being in a pissy mood one day. If this was an ongoing issue…maybe this could be justified…but a one off quick pee in the woods is not enough to do what you’re doing. *****.
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merlin_pjm✨🥰 (@linmin__pjm) reported@activappliances @AmazonHelp While I tried my best to explain the issue with my limited Hindi, it was disappointing that no one was available to assist in English. What was even more frustrating were the "solutions" offered: • Courier the fan to their Delhi service center at our inconvenience.
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SupplyNinja Deals · Discounts, Drops & Sale Alerts (@SupplyNinja) reportedIs anyone else having trouble getting Amazon promo codes to work lately? They’re still showing for me, but sometimes I have to enter the code twice or add the item to my regular cart instead of using Buy Now. Try removing the item, clicking the link again, and switching between the Amazon app and browser. Let me know what works for you so we can help each other!
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E.Calls09 (@ecalls09) reported@LBMenefee @amazon Take this down . Stop being a loser
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Deucey 📸 🔜 DreamCon ‘26 (@KrossedUp) reported@PrettyxPeculiar Elgato capture cards are always really solid but honestly this was really only an issue 12-13 years ago. A lot of the off brands on Amazon will do just fine if you’re doing 1080p. Elgato products are the standard though.
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InventorBLADES 🤝🪧👀 (@InventorBLADES) reportedLook how I can say what I want to @twitch & they don’t say anything or ban me. Either I influence policy change or catch a ban & get some exposure on social media. It’s a win/win for me. Sometimes you gotta fight just to eat. You actually see this a lot among Amazon workers when they go on strike or unionize. Also is very litigious company & has tons of money to back it up. This is what I was told by a union. Thanks to the staff that may be holding me down as I lash out. Those who knew before it was bought by Amazon & who’s hands are tied now. We gotta get Amazon to sell & give control back to the Twitch staff who were streamer first.