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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
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Website Down (49%)
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Errors (32%)
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Sign in (19%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Website Down | ||
| Errors | ||
| Errors | ||
| Sign in | ||
| Errors | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Shaun Kruger
(@shaunkruger) reported
I hadn't heard anything after this, I expected to hear from the investigations department at @Chase, but there was nothing until one morning 2 weeks later everything @amazon in my life shut down. (thankfully not my @awscloud account, that is separate) /11
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Raviraj
(@raviraj411) reported
@AmazonHelp Hello it's a week gone not getting solution to my issue
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Narender Khola
(@khola77) reported
@MarzinShroff @EurekaForbes @Aquaguardrocare I have purchased the Aquaguard RO from amazon, but after a month is not working properly. I am calling to customer care for last month but they are responding and no one visited yet. Please look into matter ASAP.
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Emiliano Carlesi
(@ecarlesi) reported
Possible threat on amazon-details-error-404[.]com
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Mudfish NOC
(@MUDFISHNOC) reported
DOWN: dns_lookup HK Asia (Hong Kong - Amazon) (10.195.32.1) reported from US East (New York - Digital Ocean)
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Manpreet Singh
(@_singhmanpreet) reported
@bobcreditcard @amazonIN @AmazonHelp Ever since RBI Guidelines Update in September, my Rupay Bob Easy credit card is not working on Amazon. bob and Amazon support teams are worthless. They don't help at all. Amazon displays offers on bob credit card but bob credit cards don't work on amazon.
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Emaldrien de Argutus
(@Emaldrien) reported
@alphatrends @Gameneverendss Two copies are available in German Amazon, will be dispatched from US though. But delivery will be slow, so I'll wait for the ebook version.
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Amit Kumar
(@amit_akak) reported
@amazonIN @AmazonHelp @ForbesIndia Our order was canceled every time due to not being picked up & raised multiple times cases ( previous case id- 8235485902 & new - 8374316302) but didn't get a resolution yet. Your services are down day by day,you're spoiling your name by own.
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gail !! Claire’s wifey 🎨🎀
(@gailqrz_) reported
@Delta_MoragGang BRO I LITERALLY PAID SEN ANF THEN AMAZON WAS BEING A ***** AND SAID THERE WAS AN ERROR
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Mike
(@Touraxus) reported
@AmazonHelp I canceled because who orders to get stuff a month late? Fix your trash and if you can't deliver pre-orders for not on the due date, state so at the time of order.
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juno⋆。゚☁︎。⋆。
(@cuddlybunnnii) reported
i changed my phone number and now i can’t login to my amazon acc😭
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Nivas Aso
(@nivasyuvi14) reported
@AmazonHelp Your saying social media team escalation team will not be contacting me and help me resolute this issue or you can't provide any resolution in twitter?
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NOLUV NOPAIN
(@NoluvNoluv1) reported
AMAZON BE OK COMING EVERY DAY THEY DOWN THE STREET
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Jigar Kshatriya
(@jigar_kshatriya) reported
@AmazonHelp Issue still not resolved yet @amazonIN @amazon
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BigJay
(@BigJay40801625) reported
@business Shoot it down and put the leftovers in an Amazon box. And if they don't pay for United States Prime, send it standard mail. That will teach them!
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neha
(@happymind263) reported
@amazon @amazonIN @AmazonHelp bought a tiffin box 2 months back and can't use it now, as the locks suddenly became non-functional. It's a good brand and then also we are facing this, who will resolve the issue?
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sunil thakur
(@thakursunil854) reported
@AmazonHelp @JeffBezos @AmitAgarwal Your delivery Agent service is poor and they always made their customer fool. I am facing last 3-4 order same issue.
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Mudfish NOC
(@MUDFISHNOC) reported
DOWN: tcp_port HK Asia (Hong Kong - Amazon) (18.163.102.119) reported from KR Asia (S. Korea - KT4 IDC)
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Jasjot Singh Dang
(@JasjotSinghDang) reported
@amazonIN my cousin ordered from Amazon(404-8234199-2597155) and recieved broken bottle however no redressal...no way to talk to them..no chat option...so if you wanna buy from Amazon just accept what u get...
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Aman Bharti*
(@itsamankop) reported
from
New Delhi, National Capital Territory of Delhi
Minor glitch in @Uber app. If you pay by Amazon Pay, Uber puts a hold on the trip fare. Now the catch is, if you update the destination Uber will request the entire sum regardless if you have the delta balance in your Amazon Pay. I hope Uber fixes this bug!
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Arohi Foods
(@ArohiFoods) reported
@AmazonHelp @amazon I think it has been 12 hours now, but still there is no response. As your seller support also not working properly. Now twitter handle is doing the same. @JeffBezos Can I get justice ?
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Shaun Kruger
(@shaunkruger) reported
As I tried to stop the delivery and figure out how this happened I discovered that there was a filter in my @gmail account sending everything from @amazon to the trash. This is the moment I realized I had a more serious problem and needed to find a root cause. /3
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shahanur inamdar
(@ShahanurInamdar) reported
@AmazonHelp Then solve my problem on urgent basis.
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🐬 Arun Aggarwal
(@ArunAggarwl) reported
@OneAssist_Cares @AmazonHelp Always you people talk responsibly and come down when it is almost to go to CYBER CELL
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Ravi Pandit
(@rvup32) reported
Received this Product just now from @amazon @amazonIN Got different Product of same Brand. Called @AmazonHelp customer care, CCE transferred my call to the Escalation Desk where he asked me to Write issue in Plane Paper and click it with the product and
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Shaun Kruger
(@shaunkruger) reported
It is starting to sink in that I no longer get to be an @amazon customer anymore. I am losing access to the dozens of books in my @audible_com library, my @amazonkindle purchases, and my kid's in app purchases on their fire tablets which are now not working. /1
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Amazon Help
(@AmazonHelp) reported
@happymind263 Sorry to know about the trouble. Amazon being a marketplace we can assist you with a return/replacement only within the return window. If it's post the return window, kindly contact the manufacturer to avail the warranty. -Khasim
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Shaun Kruger
(@shaunkruger) reported
What do you think? Should I just cave in and pay hoping that @amazon will give access to my digital assets back? Has anyone else been faced with this problem and recovered from this? Remember, any solution that involves logging in to contact customer service is now gone. /21
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Mudfish NOC
(@MUDFISHNOC) reported
DOWN: tcp_port HK Asia (Hong Kong - Amazon) (10.195.32.1) reported from US East (New York - Digital Ocean)
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Soumi Das Chatterjee, Content Writer India 🇮🇳
(@souminov) reported
@AmazonHelp What is important is to find a solution to my problem as merchants like these are duping us in the name of Amazon