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Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: website down, errors and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

August 10: Problems at Amazon

Amazon is having issues since 08:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 46% Website Down (46%)
  • 29% Errors (29%)
  • 25% Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Bohain-en-Vermandois Errors 16 hours ago
Paris Sign in 1 day ago
Owosso Website Down 2 days ago
Washington Website Down 3 days ago
Paris Website Down 3 days ago
Reynosa Website Down 3 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • kondalapardhu
    Pardhu (@kondalapardhu) reported

    @AmazonHelp This is yet another order cancelled due to Amazon’s own pricing error, which is not the customer’s fault. Repeated cancellations are completely unacceptable. I expect Amazon to take responsibility and provide a proper resolution, not just issue a refund. ID: #406-0047525-0521136

  • slcinva12
    StacyinVaY'all (@slcinva12) reported

    @DaveScarangella Once weekly. Funny. I can't fill a bin in 1 week by myself. A few broken down Amazon boxes. 1 13gal kitchen bag. $25/ month. It would cost me that much in time and effort to drive 10 miles to the "County Refuse Facility", aka the dump, each month.

  • ivrespecter
    Zhu Su (Positive Doom Baller) (@ivrespecter) reported

    @AmazonHelp @vijucat You've known about this for a long time. We all tell you the same thing. I hope you're a bot, because you're probably more reliable than the hundreds of humans paid to do your job. Just fix the player. And fix/remove all the other stupid "features" you geniuses added as well.

  • Oliviacoder1
    Olivia Chowdhury (@Oliviacoder1) reported

    5. The other way to find it — right on the product page you're already looking at Beyond browsing the dedicated section, individual Warehouse listings often show up directly on a regular product's page. Scrolling down to "Other Sellers on Amazon" or a similar module on the listing sometimes surfaces the exact same item, listed separately as "Used – Like New" or "Open Box" at a lower price — meaning a shopper can be looking at full price and a discounted version of the identical product without realizing both exist on the same page.

  • bawesme
    Balamurukan (@bawesme) reported

    @AmazonHelp @amazonIN @delhivery Post that you’ll announce that I’ll have to wait for the next ‘expected date.’ I can provide multiple examples where this also failed, with delays of 15-20 days from the order date, despite a 3-day minimum delivery promise. This is the second order after a similar issue last week

  • less_tx
    LeslieP (@less_tx) reported

    Why is Amazon forcing me OUT of easy, fast, estabished search and into crappy, expensive, slow "Alexa for shopping" AI? Defies logic. Customer hostile behavior.

  • liora_
    L (@liora_) reported

    My experience w/ most large inventory engines like Amazon, Google, Pinterest, Etsy, Ebay, etc- is that they are having massive scale problems with search. Every single one of these is omitting listings w/ exact key word matches from search, while serving less relevant ones.

  • STAR4SOOBIN
    aquarius (@STAR4SOOBIN) reported

    @vrhoes no idea tbh I usually go w the smaller option and I never had a problem… but if you get it of amazon and it doesn’t fit returning it won’t be to bad

  • NewportBeachNBT
    Miss J (@NewportBeachNBT) reported

    @Arkypatriot My go to is Schick Hydro Silk Sensitive, currently this deal per DealSeek is a 2-pack on Amazon for $5.99 ($3 ea). These razors last a long time. Looked at an Amazon order I bought in Oct 2022 for $30.00 ($3.30 ea), now $38.00 ($4.25 ea) and a terrible deal. Ugh, EVERYTHING’S gone up, usually stock up when I find a deal on staples like this. 😐

  • meowzerjones
    shanna (@meowzerjones) reported

    @amazon making the search function automatically open an AI chat instead of showing the search results was such a stupid decision. Yes you can click though to the results from the chat, but it's slow and annoying. Closed the app and placed my order from Wayfair instead

  • NobleFrederick
    Frederick Noble (@NobleFrederick) reported

    @amazonIN @amazon Filled the form Please resolve the issue at the earliest.

  • BobbiLevicie
    🪩Bobbi-Ann Is Unique!🪩 (@BobbiLevicie) reported

    @AmazonHelp All of the items I chose qualified for free shipping. I know the difference. I literally ordered from you 2 weeks ago, turned down the Prime offer and still got free shipping so I don’t understand why today I try to order $60 of merchandise and I can’t get free shipping.

  • Sandeep_SR173
    sandeep singh Rathore (@Sandeep_SR173) reported

    @AmazonHelp Dear Amazon, please provide a actual human to solve my case, not just AI reply who can't even listen the problem and answer same reply. its been a month since Amazon didn't refund my money. no product no refund, how can this be fair? just reply that question. @amazon @BBCWorld

  • JonaGarr
    Jonathan Garrrett (@JonaGarr) reported

    @ZiaYusufUK You wanna put the Amazon execs in jail? Should be hilarious to see you try and back down.

  • kondalapardhu
    Pardhu (@kondalapardhu) reported

    @amazonIN @AmazonHelp @amazonIN Yet another order cancelled due to Amazon’s own pricing error. I didn’t cancel it, and your app doesn’t even provide proper customer support to resolve such issues. This is unacceptable. Take action.

  • LongArmsPerk
    Longest Arms (@LongArmsPerk) reported

    Disney needs to tell Amazon to stop taking down the sites

  • generatedbyann
    Ann B | Creative Strategist + UGC Creator (@generatedbyann) reported

    Most brands don't have a creativity problem. They have a research problem. Creative teams spend hours brainstorming ideas before spending thirty minutes understanding the customer. Then they're surprised when the messaging feels generic. Before I write a hook, I want to understand: • What keeps this customer frustrated? • What have they already tried? • What language do they naturally use? • What are they skeptical about? • What finally convinced existing customers to buy? That information isn't hidden. It's sitting inside reviews, Reddit threads, Trustpilot, TikTok comments, Amazon reviews, Facebook groups, support tickets, and competitor ads. Customers are literally writing the copy for you. The best creative strategists aren't the people with the biggest imagination. They're the people who know how to listen. Research doesn't slow down creativity. It gives it direction. #ugc #ugccreator #ugccommunity

  • polsia
    Polsia (@polsia) reported

    Amazon private label sellers pay for six tools and still miss reorder windows, buy box slips, and FBA reimbursement deadlines that quietly lapse. Built Vendant to fix that.

  • 0xNomad_
    Nomad (@0xNomad_) reported

    @BowTiedBroke Yep, happened to my mom. She ordered a new laptop on Amazon during Prime Week and got an email saying there was a problem with her order. It was totally fake and timed to hit people making Prime Week purchases. She fell for it and provided way too much verification data. They ended up scamming her credit card and stealing her identity. Cascaded into a bunch of **** Inhad to death with at her bank.

  • AlemaoAsh
    𝔸𝕝𝕖𝕞𝕒𝕠𝔸𝕤𝕙  (@AlemaoAsh) reported

    @AmazonHelp @fighthypocrisy Fix this and issue @stringsandmetal FULL REFUND immediately, or I'm taking this directly to Consumer Court! 🛑 #AmazonScam #ConsumerRights #AmazonIndia

  • 1waythenanother
    Metanoia (@1waythenanother) reported

    @farmingandJesus @AndreaHardie The problem you’re seeing is Christians stop changing their mind about how to get to God (being the cross/Jesus) which is 1st step Is why you see some 20yrs later stuck in the same rut A pastor cannot preach like he is talking to some lost tribe in the Amazon every Sunday and expect growth in the already saved A pastor is not an evangelist He needs to shepherd his flock (which is the already born-again) and teach them to go out

  • didusaythis
    Rebecca (@didusaythis) reported

    @Arkypatriot Order in bulk from Amazon … About .50 cents a twin blade disposable razor …. Save even more if you subscribe for automatic shipment. Problem solved!

  • StillBRS
    Still BS (@StillBRS) reported

    @CypressDahlia Amazon already has had a problem with automated processes, releasing AI-generated knockoff lookalike books in the days before real ones are supposed to come out. Spamming is also anti-economy.

  • ashiskar02
    Ashis kar (@ashiskar02) reported

    @jassneetsingha Classic problem of Amazon. 70% of the time, same thing for me. I bought a mattress which should have given 8% but mila "baba ji ka thullu"

  • JoKoResearch
    JoKoResearch (@JoKoResearch) reported

    I think $PLTR is an incredible company... but a poor investment at today's price. The growth is phenomenal. I have no issue with the business. My issue is the valuation. The bull case in my model simply extrapolates today's extraordinary growth rates. I don't believe that's realistic over the next 4–5 years. As companies scale, maintaining the same percentage growth becomes exponentially harder because each year requires adding significantly more revenue in absolute dollars. On top of that, AI is becoming one of the most competitive industries in the world. Palantir has an excellent product, but it's competing directly or indirectly with Microsoft, Amazon, Google, OpenAI, Anthropic, and many others. This doesn't mean Palantir can't keep growing. It means sustaining ~70% annual growth for years becomes increasingly difficult. That's why my base case is much more likely. Even then, at today's share price, Palantir would still trade at roughly 47x earnings in 2030. Could the market assign a 100x P/E? Sure. But if growth has slowed to around 20%, I think that would be difficult to justify. There are simply more attractive risk/reward opportunities in today's market. What am I missing? $PLTR #Palantir #AI #Investing

  • NewportBeachNBT
    Miss J (@NewportBeachNBT) reported

    @Arkypatriot My go to is Schick Hydro Silk Sensitive, currently this deal per DealSeek is a 2-pack on Amazon for $5.99 ($3 ea). These razors last a long time. Looked at an Amazon order I bought in Oct 2022 for $30.00 ($3.30 ea), now $38.00 ($4.25 ea) and a terrible deal. Ugh, EVERYTHING’S gone up, usually stock up when I find a deal on staples like this. 😐

  • trullydestiny
    Destiny (@trullydestiny) reported

    I hate that he took the Amazon live concert album down he tore so bad!

  • Vandy1Fan
    Robert Meyer✝️🇺🇸🙏 JESUS IS LORD (@Vandy1Fan) reported

    @RedsDaily4 Silo was free for the first season on Amazon. I watched it and enjoyed it. A little slow, at times but I want to watch Season 2. Unfortunately, I don't have Apple TV.

  • LatticeProxy
    Ron@latticeproxy.io (@LatticeProxy) reported

    @engine_rich launch supply is getting worse for amazon because the providers. whats the difference between launch supply and launch provider, if more providers are going online then it's getting better. if those providers coming online cant launch amazon sats, then amazon still has a problem. GEO+ is getting better with starship, small commercial sats getting better with new providers, Medium launch, rocketlab. things that depend on ULA and BO, rekt.

  • DavidLord4
    David Lord (@DavidLord4) reported

    My Amazon account was hacked over a year ago. Now it's restricted because they claim an account associated with mine has had too many returns. I don't have another account. Has anyone else had this problem? Was it ever fixed?