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Amazon status: access issues and outage reports

Some problems detected

Users are reporting problems related to: website down, errors and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

August 17: Problems at Amazon

Amazon is having issues since 07:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 44% Website Down (44%)
  • 32% Errors (32%)
  • 24% Sign in (24%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Llucmajor Website Down 40 minutes ago
Barcelona Errors 3 hours ago
Ash Grove Sign in 6 hours ago
Madrid Errors 11 hours ago
Castellterçol Errors 18 hours ago
Alicante Errors 23 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • taxidermylion43
    taxidermylion (@taxidermylion43) reported

    @Amb8819 @bdquinn Nah. The price should go up even more. Beef raising is terrible for water supplies, and cheap imported beef from South America is courtesy of clear-cutting the Amazon.

  • SusanBasko
    Susan Basko (@SusanBasko) reported

    @MarcWatkinsEsq @amazon a lot of Amazon delivery is slow now. I think it might have to do with the rains, torndoes, etc

  • Skippytmg
    Warren Harris (@Skippytmg) reported

    @jamesdalby @WallStreetApes I think its because amazon is a bigger company and their trucks need to be insured. To me this is more of a money issue than a cdl issue, but i do believe because of their insurance they require all employees who drive a semi to be licensed compared to a smaller company that doesn't have strict policy regarding their trucks in yards.

  • saint_lain
    ROCK (@saint_lain) reported

    @footnotes2marx so true. i figured moiseevs work would be worth it since the one star amazon review called it communist word salad, no idea how he managed that conclusion if it’s pro fascist. my gravest error 💔

  • karthikrayapat3
    HITMAN (@karthikrayapat3) reported

    @AmazonHelp I have already followed up with the Account Specialist team multiple times, as instructed, but I am still unable to get connected to someone who can actually resolve my issue. I keep getting redirected to the same team without any solution.

  • ddaversa
    Dario D'Aversa (@ddaversa) reported

    Billions of dollars spent by @amazon on AI & infrastructure, in the name of progress. But we're approaching 2027 and my kids still can't listen to two separate @Spotify tracks on their Echo devices at the same time. Maybe use some tokens to fix this?

  • SappyYT
    Sappy (@SappyYT) reported

    I've also gained a bunch of subscribers and i'm getting a few thousand views a video just fom returning subscribers which is a great start within a week. I fully expect it to slow down if I don't get another "viral" video soon. the conversion rate has dropped on gumroad from about 30% to around 24% because of repeat viewers. One last note I also added an amazon storefont to my descriptions and i've already made a few sales, but the commision is so low I dont even want to show that yet lol

  • jjjericho16
    jjjericho16 (@jjjericho16) reported

    @marshals2054 @sethharpesq Despite the media circle jerk, no one gives a **** about Hormuz. Now, if a port shut down on the Chinese coast, interfering with our Amazon, now we have a problem. Don't get me wrong, Iran is a waste of time, but today, drone warfare is gay and ineffective.

  • niharikasahoo
    Niharika (@niharikasahoo) reported

    @AmazonHelp Thanks . But it's not working. It's taking me to a page which is not allowing me to return the product. Schedule a call please

  • hoocut8986
    Pethuru Griffin (@hoocut8986) reported

    @AmazonHelp That does not address my concern. My orders are being repeatedly delayed and then cancelled without any issue from my end. The products are not being shipped as promised. Why should I be charged a Marketplace Fee for an order that Amazon failed to fulfil?

  • MaxxPowersWay
    Maxx Powers (@MaxxPowersWay) reported

    @WallStreetApes Amazon is a desirable employer in that industry and employs a lot of people. Taking a job and then complaining about the pay is not an indicator of low pay, it’s an indicator of low IQ, low effort, low level problem solving, low self investment, and aversion to risk taking. Fail

  • bond19872001
    Faisal_IND (@bond19872001) reported

    @AmazonHelp @amazonIN You keep repeating the same Marketplace Fee policy, but you are not answering my actual questions. 1. If Amazon fails to deliver an order on time and the customer cancels because of that delay, who is responsible for compensating the customer for the inconvenience and delay? 2. ₹2,160 was paid from my card. Why was the full refundable amount not returned to my original payment method, and why was cashback/credit introduced without my request or consent? You still haven't answered this. 3.I also raised a serious issue about another order disappearing from my order history, along with a quantity/amount discrepancy. You have completely ignored that point. Every time I ask these questions, you simply repeat “Marketplace Fee” and end the conversation. Is this an attempt to avoid answering the actual issues?Please address each point separately and provide a proper explanation with the transaction details. Otherwise, I will have no option but to escalate this with all screenshots and records to the National Consumer Helpline/Consumer Commission.I am asking for answers, not another copy-paste policy statement.

  • AnneMuyiwa
    Dr. Anne 'Muyiwa #EndWidowAbuse #DrStandingStrong (@AnneMuyiwa) reported

    @GbengaWemimo @amazon This brother had stroke at 11 years, was hit by two 18mm bullet, in November 2024 he rushed to hospital... aortic dissection led to kidney and bowel issues. He said of the six with the aortic condition in the ICU unit he was the only one who lived. No one can tell me God is dead!

  • chefarchiepie
    Archie Pie from Worcestershire (@chefarchiepie) reported

    @StoicVirtues It’s so annoying when a particular herbal spice is integral to the recipe and it’s so hard to get. I have the same problem a few few weeks ago trying to get some caraway seeds. In the end, I had to use fennel seeds instead. But I couldn’t get them from any of my local stores. The issue in this instance is there isn’t a substitute for mace this recipe. It’s £1 for a 2oz jar here. Amazon Will no doubt want £5

  • colindougherty
    Colin Dougherty (@colindougherty) reported

    "Brands are losing 3-10% of their top-line revenue to counterfeiters, dupes, and unauthorized resellers." @oliverbrocato, Founder of Bustem, says "Even David Protein has 12 one-to-one clones of their website." "When you start making money online, people bite at your heels to take a piece." "It's worse in ecommerce because there are basically zero barriers to entry. Anyone can screenshot your product image and rip you off." It shows up in a dozen ways: - Counterfeit one-to-one dupes from Temu, Alibaba, etc. - Unauthorized resellers on Amazon, eBay, Walmart. Sometimes selling right on your own ASIN, so the customer thinks they're buying from you. - Full clones of your website. - Keyword ad hijacking. Bad actors run ads on the real brand's name and rank #1-5, siphoning off traffic that should've been yours. - Ripped Meta ads run against you. Since Meta is an auction, that drives your own CPMs up. The Bustem fix is a blend of software, scrapers, AI agents, and automation. Backed by a team of human analysts who hunt down the bad actors and get them removed. All without hiring a lawyer and spending six figures and three years in court. @ecommcowboy is live M-F at 12P CT.

  • RichC2868021263
    Don't Smoke Liberal Zombie **** (@RichC2868021263) reported

    @WallStreetApes If they are worth more money, put in two weeks and get that green. Everyone should be beating down their door, great employees that Amazon is underpaying are top tier candidates at small - medium sized business.

  • LordN33lson
    Lord Nelson (@LordN33lson) reported

    @TawhakiTheGod @wasnwrongpatty I don't think our government gives a sh1t whether we bow down 5 times a day or don't bother attending totally empty Churches, just as long as the tax keeps coming and people keep shopping on Amazon.

  • rahul614386
    Rahul Sharma 🇮🇳 (@rahul614386) reported

    And charged me Rs 2500/- and went off. He smiled at me by saying that I made a mistake ordering rs 63000 ac through online and facing this financial loss. Then I contacted amazon explaining this issue to their first customer care from escalation team explained everything to her

  • polsia
    Polsia (@polsia) reported

    Amazon's Automate Pricing brain-dead. Most SMB repricers miss assortment entirely. Built Tidehawk to fix both — 24/7 competitor pricing and inventory intelligence for solo Shopify and Amazon sellers, with guardrail-based auto-adjusts and a 7am brief so you stop babysitting

  • PrasheelN
    Prasheel Naik (@PrasheelN) reported

    @AmazonHelp Option 1 — Strong @AmazonIndia This is the “support” you provided after weeks of delay? The link only leads to a useless bot that provides no solution or access to a real support agent. I’ve been struggling with this issue for weeks through no fault of my own. Absolutely useless

  • nolastevedore
    nolastevedore (@nolastevedore) reported

    @theficouple Amazon has a terrible work environment

  • djbasumatari
    GalaxyHiker (@djbasumatari) reported

    The smartest system ever assembled cannot execute a plan. That is the model's definition, not a flaw. Robson separates intelligence into four kinds. Analytical intelligence, the words, numbers, and shapes an IQ test measures, is only one of them. The others are practical, creative, and cultural. The intelligence trap almost never lives in the analytical column. AI is the purest analytical intelligence ever built. It tops every benchmark we can write. What it lacks is practical intelligence: tacit knowledge, the unstated know-how that never makes it into a textbook, and counterfactual thinking, the discipline of asking what happens when this goes wrong before it does. Tacit knowledge is the difference between knowing the procedure and knowing where the procedure breaks. The creative and cultural columns are empty too. A model can generate a hundred what-ifs, but it does not imagine consequences the way an engineer does before cutting a release. And it has no sense of how a decision lands inside a specific team, a specific culture, a specific customer. Benchmarks are well-defined problems. That is the whole problem with benchmarks. A benchmark rewards the analytical column and scores nothing else. It cannot measure tacit knowledge, because tacit knowledge is the thing you only learn by being in the room when it went wrong. So the leaderboard says the model is brilliant, and the production logs say it is failing in ways the leaderboard never asked about. Microsoft spent a year red-teaming agentic AI systems and published a taxonomy of their failure modes. Its finding is that agents fail in real-world deployment in ways benchmarks never predicted. The shortfall is everything IQ cannot measure. The cleanest case is Amazon. The Financial Times reported that an AWS AI coding agent decided to delete and recreate a customer-facing system, producing a 13-hour outage. Amazon pushed back and said it had added safeguards. Note the shape of the exchange: the agent did not check. It did not ask what breaks if this runs. It executed the plan. A high analytical IQ, zero tacit knowledge, no counterfactual. That is Robson's first trap, wearing a service account. The model solves any well-defined problem you hand it. Production is never a well-defined problem. Production is the messy one, with missing information and a stakeholder who never wanted the system recreated in the first place. The plan was smart. The absence of the question was the failure.

  • NorthMacro
    North Macro (@NorthMacro) reported

    @KobeissiLetter Non-store is the part to watch because it’s supposed to be the resilient channel: when stores slow, online often absorbs the spend. If that bucket is down -2.2% while headline retail is down -0.6%, this looks less like a mall problem and more like a household budget problem. Awkward timing for Amazon too: AMZN was sitting at an all-time high on Aug 3, so expectations aren’t exactly hiding in the basement.

  • wakethelion007
    j (@wakethelion007) reported

    @WallStreetApes I don’t see the problem. No stress on the worker at all. Actually I bet the workers find it to be one of the easiest jobs to do at Amazon.

  • CyborgPeds
    Cyborg Pediatrician (@CyborgPeds) reported

    @HarryAreola5 @RealVeryMary Very old thread but my female family members had a series of arguments over keeping supplies on hand. I put them on Amazon subscriptions. 30 seconds and the problem was solved forever.

  • TacosTacos55078
    TacosTacosTacos (@TacosTacos55078) reported

    @WallStreetApes Yeah but they all left small community based businesses for more money from Amazon. Amazon pushed for higher minimum wages. When the businesses closed down they didn’t care and kept collecting them checks. Now they got no other options. Cry me a river.

  • GameLifeCrisis
    Travis (@GameLifeCrisis) reported

    No video games this weekend. Worked on replacing our deck boards literally all weekend. Going slow as it's an old house and shits moved. You may notice there are no front facing screws. I tried the Camo deck tool with the angled screws and the installation worked pretty good. Now see how it lasts. ****** up a few places with the seams and gaps, but it's a deck! My dad was a huge help. Definitely not a one man job. Also I will vouch for the cheaper joist tape on Amazon. **** works great and like a 1/3rd the price of Home Depot. Deck Builder Simulator might make a good game!

  • jonqin_
    ***. (@jonqin_) reported

    I wish Amazon would stop trying to shove Dungeon Crawler Carl or any ******* Freida McFadden book down my throat. **** off.

  • polsia
    Polsia (@polsia) reported

    SMB webshops run Bol, Amazon and Shopify across five dashboards and a spreadsheet full of broken formulas. Built Vendoorn to fold all of it into one 24/7 AI agent — margin, stock, returns and reviews, handled. Live soon.

  • Evan_Swanson_
    Evan Swanson (@Evan_Swanson_) reported

    Most Amazon sellers think their biggest problem is the algorithm. It's usually them. They need to sit in a hot seat and take honest advice. Some people hear "fire your uncle" and say no, he's my uncle. Some people hear the same thing and actually do it.