Amazon

Is Amazon down?

Problems detected

Users are reporting problems related to: errors, website down and sign in.

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Outage Chart 03/31/2026 03:45

March 31: Problems at Amazon

Amazon is having issues since 01:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  1. Errors (48%)

    Errors (48%)

  2. Website Down (34%)

    Website Down (34%)

  3. Sign in (19%)

    Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesGreen Valley Errors
United StatesSherman Website Down
United StatesDenver Errors
United StatesDallas Website Down
GermanyOldenburg Errors
United StatesSeattle Website Down
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • BeauBeadie LoyaltySpeaksBeau (@BeauBeadie) reported

    I got a Amazon problem

  • Tatylady82 Wendy (@Tatylady82) reported

    @amazon What is going on with ur Customer Service?!?!?! No follow through on their promises. Subpar packaging this damaged and they keep repeating their mistakes. It’s an issue with time sensitive orders.

  • Speady99 Hunter Gerace (@Speady99) reported

    An update on the pre-order situations. I decided to grab a Switch OLED on Amazon only because I can always change my mind before October. (The white would look clean next to my PS5 too, so I considered it.) Steam Deck shouldn't be an issue to get either, knock on wood.

  • SoCalGal420 Nat D. (@SoCalGal420) reported

    @AmazonHelp No, it's your actual Amazon drivers!! I'm constantly having to call or Tweet for this exact problem. The issue gets escalated to some shipping logistics or something, I get a call, get told the issue is resolved & the issue isn't resolved & I'm losing packages!!

  • maxytrillion Max (@maxytrillion) reported

    @AmazonHelp Well I wanted to get the Switch OLED but it got out of stock very quickly. I don't think you guys can help with the issue but anything would be appreciated.

  • Nitestar73 Maria Bowen 🐧 (@Nitestar73) reported

    Dear @amazon - give your delivery guys a better GPS system. Twice now I've been told I need to 'make sure you put the right address on the package' because the GPS is taking them somewhere else. USPS, FedEx, UPS, LaserShip and DHL have no problem finding my address.

  • SteveJaubstin Steve Jaubstin (@SteveJaubstin) reported

    @Elias @davezatz @dcseifert My amazon fire 10” review without ever having used one of these new ones…. It’s slow, the ui is kinda meh, and it’s gonna age terribly. Good talk.

  • mustafafaizy5 mustafafaizy (@mustafafaizy5) reported

    @AmazonHelp @amazonIN @AmitAgarwal -- Manju if u really cared 2 help, u wud have noticed I have done that already. Stop pretending n jst trying to meet KPIs on twitter, when u havent even bothered to understand d underlying issue! #AmazonIndia #Untrustworthy #Poorcustomerservice

  • SoCalGal420 Nat D. (@SoCalGal420) reported

    Anyone else STILL having issues @amazon @AmazonHelp Why must I constantly have to call your customer service because of lost packages?! This could be prevented if the drivers just followed my delivery instructions! My request is not unreasonable just drop off at my front door.

  • EdyeStein Edye Stein (@EdyeStein) reported

    @AmazonHelp Nothing has helped an consumers should look for alternate shopping sites that have better and easily accessible agents to actually speak with that cab help them. Amazon’s customers service is terrible

  • response_vasi Vasi Akhter (@response_vasi) reported

    @AmazonHelp I provided my overseas number as currently i am not in India. I hope this issue will be resolved with your intervention or else i will really take this matter to the higher level.

  • WizKallista #1 clancy brown fan (@WizKallista) reported from Shorewood, Wisconsin

    So you’re telling me I have a login for Netflix, Hulu, Amazon Prime, Paramount+, HBO Max, and AppleTV+ and I STILL don’t have access to every movie ever made? Whack.

  • DebNIL4 DEV NIL (@DebNIL4) reported

    @amazonIN @AmazonHelp I contacted you guys previous.. you guys didn't help.. my account is lock .. i can't log in - i want to fix it.. its my main id. Amazon services is so bad

  • nikki_level27 Nikki Rankin (McFarlane) (@nikki_level27) reported

    @AmazonHelp Hello. Just to let you know, I tried on a non 4k tv and it worked fine. It seems to be the issue with my 4k tv. Thanks for your help.

  • Kaavir3 Kaavir (@Kaavir3) reported

    @AmazonHelp Yes I spoke to your team thrice. Asked them to cancel my order more than a week ago. Did this thing twice. Today I contacted again, the person said, I will have to courier the parcel to China.i will share my issue in the link You provided again.

  • tajamulsd taj (@tajamulsd) reported

    @AmazonHelp I have reported about this issue, still waiting for it.

  • SmallAngryKat Kat (@SmallAngryKat) reported

    Anyone else have issues with the commercials for google homes and Amazon echos setting off the ones they already have or is it just a me thing?

  • mustafafaizy5 mustafafaizy (@mustafafaizy5) reported

    @AmazonHelp @amazonIN @AmitAgarwal - do you guys really care about anything other than KPIs of responding to a tweet in a certain timeframe! I cant blv after so many tweets, not 1 call or DM to understand the issue. #AmazonIndia #poorcustomerservice #Untrustworthy

  • LightsailSpeed Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: Rakuten Mobile , Inc ISP: Amazon PING: 10.3ms Download: 587.5Mbps Upload: 667.88Mbps

  • RagingStorm414 Michael King (@RagingStorm414) reported

    @OnlyBlackHottie Amazon is terrible. Amazon in Alabama wanted to form a union and Amazon didn't like that, so they went about threatening the workers. The union was supposed to have a vote, and Amazon did everything they could to make the employees vote no. They were harassing the workers.

  • Sinha024Sinha Rakesh sinha (@Sinha024Sinha) reported

    @SamDev93 you can add money on amazon wallet through Amazon website using your RuPay Platinum debit card. currently, amazon app is not working for load money.

  • 2018Colo colo 2018 (@2018Colo) reported

    @BuilderBazza @AmazonUK We keep getting scam calls saying that we ordered an iPhone 14… even though they only have made up to the iPhone 12. We turn the numbers over to Amazon so they can hunt them down

  • Magskall 𝙼𝚊𝚐𝚗𝚞𝚜 𝚂𝚔𝚊𝚕𝚕𝚊𝚐𝚛𝚒𝚖𝚜𝚜𝚘𝚗 (@Magskall) reported from Victoria, British Columbia

    @pauljessup That’s a good reminder for me, actually. I was waiting to pick up your latest book off Amazon’s service (and we’ve discussed that issue before), but my local still can’t order it out here. So I ordered it off Amazon.

  • mormon_satan Mormon Satan (@mormon_satan) reported

    @amazonnews Let me fix this. Your $34B investment in Amazon infrastructure, exploited the labor of 400,000 Americans in 2020.

  • Das_Wilhelm Wilhelm (@Das_Wilhelm) reported

    @OC3D Note: I'm on an early DIY brand riser I got off of amazon, before pci 4 launched. Haven't had any issues. R5 5600x + 6700xt

  • codeinec0wboy R! (@codeinec0wboy) reported

    @cravingforamiIf @binfIoxkin We bout to run down on Amazon

  • henryimiller Henry Miller, MS, MD (@henryimiller) reported

    @noUpside It's also a moral and ethical issue, and Amazon comes up short for not cracking down on this.

  • DJGeminiLyfe Simon Phoenix (@DJGeminiLyfe) reported

    My mom has a real problem lol. She gets packages from Amazon everyday.. Everyday.

  • BeauBeadie LoyaltySpeaksBeau (@BeauBeadie) reported

    @AmazonHelp No I have a problem shopping with y’all too much leave me be

  • mustafafaizy5 mustafafaizy (@mustafafaizy5) reported

    @AmazonHelp @amazonIN @AmitAgarwal let me see how ur team will resolve the issue widout knowing what it is in the 1st plc! #AmazonIndia #Untrustworthy #Poorcustomerservice