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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
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Website Down (49%)
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Errors (32%)
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Sign in (19%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Aberdeen |
Website Down | |
 Tequisquiapan |
Website Down | |
| Merrimack |
Sign in | |
| Farmingdale |
Website Down | |
| New York City |
Website Down | |
| Greensboro |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Jitendra B Singh
(@jitendrabsingh1) reported
Customer Obsession, recently went to return (3 days) defective Woden chopper bought from @mega_vishal, it was turned down as I wasn’t carrying bill, Had this been Amazon, no questions asked. Lost on 2 points, quality & service. Lost them forever. #VISHALMEGAMART
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Ateeq
(@ateeqR2007) reported
@AmazonHelp All the issue options I get when opening that link doesn’t give the right option to my issue. Again can we take this to the Dm’s so I can explain better.
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William Sturdevant
(@WLSturdevant) reported
@AskPS_UK Yes, it's on my PS4. Video streaming works on all the other platforms. It's specific to the PS4. No error code, just a message that says "Unable to play, try again later." and informing me if I need help to go to Amazon.
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Praneeth Varma
(@Praneet95464283) reported
@AmazonHelp pls do something about my issue
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LarkReid
(@LarkReid) reported
@ciruelatea @Goolashe @meatcanyon Go on Amazon and read the reviews for multiple listings of the same tablet if there are any. Read the 1-3 star reviews first. See what the most common issues are. Google (the wacom subreddit is a good place) tech support posts for that tablet. It's saved my *** before.
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Vedic Sage
(@vedic_sage) reported
Dear @AmazonHelp @amazonIN I am facing a peculiar problem, after a successful return of a product Amazon is refusing to refund the amount saying that I have returned a different product, now the thing is the delivery boy inspects the product first before accepting it. smh 😡
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SOOSHU_VERSE 🍔 WINDY 🍔
(@SooshuUniverse) reported
I swear why is everything for me so difficult? LIKE I HAVE NO PROBLEMS WITH AMAZON BUT WHENEVER I GET SOMETHING FROM NORMAL MAIL COMPANIES I HAVE TO STAY IN THE DARK WITH MY PARCELS FOR SO LONG 😮💨😮💨😮💨 I JUST WANT MY DAMN ALBUM AND THERE’S NO EXCUSE WHY IS NOT HERE TODAY IS MONDAY
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souz🇨🇩
(@notsouzane) reported
@hayu_uk there is an issue with the upload on Amazon prime 🙄 it happens all the time
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Vedic Sage
(@vedic_sage) reported
@AmazonHelp Dear shiva, Yes I have tried reaching out to your support team and they are the only ones that are giving illogical excuses. Do you have any other substantial solution or some higher authority who can investigate the issue and do the right thing ?
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akanshchoudhary
(@akanshchoudhary) reported
@AmazonHelp I was been told by your customer care executive that my problems would be resolved latest by Monday. I hope you fulfill your commitments
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BOZIDAR
(@bozidarcr) reported
@amazon I am locked out of my account and can't sign in and cannot call WHAT DO I DO?
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FUSED
(@fusedofficial) reported
@BostinRadio @MusicMarketingA If Amazon bought Spotify it wouldn't be subject to a monopolies investigation as there are are already plenty of other streaming services and Apple Music exists so they wouldn't find any unfair market advantage by Amazon. If anything it could fix their wayward streaming at a snap
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Rajeev Agarwala
(@agarwalarajeev) reported
@AmazonHelp What do you intend by making the process of resolution even more complex. Do you Mean to say you still do not know the problem.
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Kirti
(@kirti140) reported
Worst experience from both @HPIndia and @amazonIN team. Brought a hp laptop from amazon. Because of camera issue, hp has given a doa. Both hp and Amazon are not taking any responsibility and making customer suffer in between. It's been 3 weeks since I raised the issue. Worst!
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john jasper guce
(@JasperGuce) reported
@VIZMedia still cannot purchase kindle versions some of your titles at amazon,they are saying it's not available for purchase on kindle,please fix the problem at amazon kindle.
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Ask PlayStation UK
(@AskPS_UK) reported
@WLSturdevant OK, are you seeing problems with any other application on the console, perhaps regarding network issues, or is the problem just with Amazon Prime? If its only Prime, have you tried speaking with them yet?
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angrypigeons
(@angrypigeons1) reported
@RebeccaJ_Wilson @Instacart @amazon Terrible. They should have delivered it to the righ address to begin with.
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Vagita Thangaraj
(@Vagita1921) reported
@AmazonHelp I have already submitted that yesterday, the link which was shared in the 1st reply to me. 1st you don't resolve my issue and I have to send the details again and again.
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akanshchoudhary
(@akanshchoudhary) reported
@AmazonHelp How many times i have to fill form?? This totally disturbing Please resolve this issue on urgent basis. I've filled form once again, Kindly revert back asap. Thanks
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Amazon Lightsail Speedtest Bot / Un-Shadowbanned
(@LightsailSpeed) reported
Server: Rakuten Mobile , Inc ISP: Amazon PING: 12.3ms Download: 673.15Mbps Upload: 645.27Mbps
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Konvers Fox
(@KonversF) reported
@CarrotRipley Got the same issue 2000 dollars 3 times my bank pick it up as fraud transactions and canceled it and reported it to Amazon Twitch Prime
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Kedar Jakhalekar 🇮🇳
(@KedarJakhalekar) reported
@AmazonHelp kindly look into my issue.
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Chris McSherry
(@Chris__McSherry) reported
@davemcclelland Went down the rabbit hole of amazon reviews, is it true it has to be posted off for firmware updates🤔
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rishi
(@iMishraRishi) reported
@geekyranjit @amazonIN Amazon should pay us to notify these issues
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Paul
(@ttocsluap) reported
Hey @amazon, how about a fix to Prime where you can watch a trailer or add something to your Watchlist and it doesn't take you back to the top of the screen afterwards - every single time. Revolutionary, I know! #AmazonPrime
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Clarissa
(@LissyHoad) reported
@AmazonHelp can't login without a verification code being sent to my old phone number😫 please help!
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Parikshit Singh
(@Cool_Parikshit) reported
@MiIndiaSupport Still waiting from your team to contact my 55 inch tv not working from long time & many follow ups done with local customer care & didn’t get even to know what is issue with my tv. Other companies like Amazon even for 100rs product they contact very fast, & here it’s just delay.
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thomas kimmel
(@Thomas_Kimmel) reported
@chrysb @amazon Wild, no issues last night or today
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Prem Bedi
(@PremBedi) reported
@RelianceDigital the worst online marketplace and the worst customer service stick to @amazon and @Flipkart . They don't solve any issues even billing have appealed by phone and email no response
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Tanya Ansari
(@TanyaAnsari9) reported
@AmazonHelp worst experience with amazon recruitment trying to contact but no help in application issue.