Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (47%)
• Errors (28%)
• Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Mumbai	Errors	7 hours ago
Paris	Website Down	11 hours ago
Paris	Website Down	15 hours ago
Iztapalapa	Errors	19 hours ago
Charlotte	Website Down	1 day ago
Annecy	Errors	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nen🇲🇽🇺🇸/ supporting 🇳🇴 (@nenfish_) reported 4 minutes ago

  I never believed ya’ll when you said Amazon just gives you the refund bc it happened to me where my package was missing and I was worried they’d want proof or something but no just a refund issued no problems

• 
  A.P MD (@AP_MD_NY) reported 5 minutes ago

  @cybrtrkguy A 9-dollar plug tire repair kit from Amazon would have prevented this post. That’s literally a 15-minute fix!

• 
  Darryl (@DarrylWDC) reported 5 minutes ago

  @MrVanGriffin Their app is the crappiest. I would watch it on my Amazon Fire Smart TV and it crashed constantly. I ended up subscribing to it through Amazon Prime and haven’t had a problem since.

• 
  kapil sharma (@sharmakapil28) reported 6 minutes ago

  @AmazonHelp Again same thing happened even after raising about the issue in advance. Delivery partner rejected to deliver the product on door step. Even after raise the issue multiple times in past 2days

• 
  Pete Tonkin (@pete_tonkin) reported 7 minutes ago

  I don't understand @AmazonUK any more. I search Really Useful boxes, Amazon says "Visit the RU page!". I do, and the sellers there have terrible reviews. What am I supposed to do here.

• 
  absnt ⬚ (@_absnt) reported 7 minutes ago

  I genuinely believe that if we removed all government entirely and let corporations take over, the average citizen would have a better quality of life. If you lived in the Amazon district and had to earn Amazon bucks by working for Amazon so you could buy groceries from Amazon - you can be 100% sure that crime would be near zero because Amazon Security(tm) would swiftly deal with anyone causing issues with Amazon's bottom line (the citizens). This is assuming that Amazon has no legal power over you. Still dystopian, but less dystopian than a government that is completely comprised of soulless, greedy ***** who would sell their own grandmother into slavery for £50k.

• 
  the mac shack (@P49884Penny) reported 8 minutes ago

  @AmazonHelp Amazon is not sorry. Because literally nothing changes. Same issue for over a year now. I’m over it.

• 
  MOMOMAN321 (@momoman321) reported 9 minutes ago

  @amazon WHERE THE HELL IS MY REFUND FROM A RETURNED ITEM 6/21?? YOUR PEOPLE IN SEA DON'T KNOW WHAT THEY'RE DOING AND KEEP GIVING ME CANNED ANSWERS. CAMP 1 GIVES ME THE B.S. ABOUT WAITING 20 DAYS - WHICH IT NEVER TOOK THIS LONG - AND CAMP 2 TELLS ME IT'S A GLITCH. PRIME PISS POOR

• 
  I Choose Violence (@I_Chuz_Violence) reported 10 minutes ago

  Why tf can’t Amazon Prime broadcast sports without buffering. I have no issues watching sports on any other app. Do better Amazon…..or get out of the sports business.

• 
  Techies_Fame (@techiesfame) reported 13 minutes ago

  @AmazonHelp Already connected with them 2 days back yet no resolution to my problem.

• 
  Elijah Moring (@MarionElijah) reported 15 minutes ago

  Amazon Flex has a customer service issue. My vehicle was tore up from a delivery, reported to Amazon and nothing was done about repairs. I paid to have it fixed. Received zero compensation for repairs. I've been doing this for over a year.

• 
  Wolf Totem 🐺 (@CanisLupus003) reported 17 minutes ago

  Shell: environment issues, oil spills, issues affecting farmers & fishemen in the Niger Delta. JPM: major role in the 2008 sub prime crisis that made 000s homeless. Amazon workers can't get proper toilet breaks & wear diapers. Tech companies...surveillance, bias, etc. Sigh.

• 
  randomrapture (@CyberneticNewt) reported 21 minutes ago

  @AmazonMGMStudio Make today the day to tell your Boomer Parents to stop shopping Amazon until Prime Video MGM etc. resolve the Stargate issue. Don't let your power of the purse wither away. #SaveStargate

• 
  marqix ☆ (@fwmarqix) reported 22 minutes ago

  I bought a phone case on Amazon. It was cheap. $12. Broke in two weeks. I left a 1-star review. "This phone case is made of compressed lies and broken dreams. It shattered the first time I looked at it wrong. I'm pretty sure it's cursed. My phone now whispers to me at night. 0/10 would not recommend unless you enjoy communicating with dark forces." I thought it was funny. The company did not. Two weeks later, I got an email from a law firm. Subject: Cease and Desist - Defamatory Review The email said my review was defamatory and damaging to their business. They demanded I remove it immediately or face legal action. I laughed. Then I got a second email. With an actual legal document attached. They were serious. I called my wife. Me: I'm being sued over a phone case. My wife: What? Me: I left a joke review. Now they're threatening to sue me. My wife: For a $12 phone case? Me: Yes. I responded to the lawyer. "It's clearly a joke. No reasonable person would think a phone case is actually cursed." They replied: "Your review has caused measurable harm to our client's sales. Remove it or we proceed with litigation." I refused. Out of principle. They filed a lawsuit. Small claims court. For $5,000 in damages. I hired a lawyer. Cost me $800 just for the consultation. Lawyer: This is insane. Me: I know. Lawyer: But they have a case. Technically. Me: For a joke review? Lawyer: Defamation law doesn't care if it's a joke. The hearing is next month. I'm going to court over a $12 phone case. My wife thinks I should've just deleted the review. My wife: You're spending thousands of dollars on principle. Me: Yes. My wife: Over a phone case. Me: It's not about the phone case anymore. It absolutely is about the phone case. But I'm in too deep.

• 
  Hill (@JDHill184885951) reported 27 minutes ago

  @AmazonHelp Received a message from Amazon to try to resolve the issue. All that did was add to the nightmare. Their customer service needs help. All this did was showed how much they really care. DONE

• 
  Christopher (@chrittazz) reported 31 minutes ago

  @AmazonHelp I’ve tried. It doesn’t work. I keep getting transferred between support agents who seem to have very little concern about actually resolving the issue.

• 
  Katie "You Flapping ****" "Pick Me Bxtch" Sanders (@KatieSanders238) reported 36 minutes ago

  @cybeequeen The best thing I ever did was learn how to fix this stuff myself. Life was rough when our washer broke and I called a repairman and he wanted $350 just to show up at my door, not to even fix the problem. It was a $30 part on amazon and seven screws to fix myself.

• 
  James Wyatt (@jwsince1971) reported 38 minutes ago

  @DanielPriestley @garyseconomics I think we should get corp tax down at 10% for companies with t/o of less than £50m and a scale upwards to a top rate of 15%. I believe that would stop a lot of shenanigans and attract big companies to locate the uk, eg let’s get Amazon out of Ireland.

• 
  Hill (@JDHill184885951) reported 41 minutes ago

  I'm done with #Amazon for ever they need $29.70 more than I do after we spent $191 + on a transaction for multiple items. This have been an absolute cluster F***K after we have spent $1.000's with them. There is no such thing as customer service, it's terrible.

• 
  Fastbeak (@Fastbeak_) reported 41 minutes ago

  So I want to reiterate choices also matter in life. I can suggest alignment with DARPA over the F-2 Jet however lack of interest in CISA / Big Tech Cyber Audit and Regulatory purposes. A VC who observes issues cannot look to Big Tech Founder Recruit via new Microsoft or Amazon

• 
  Pat_par (@parth_995) reported 45 minutes ago

  @AmazonHelp No use of emails there its all worst talks shared by your team. Arrange call from your customer escalation manager as I need to brief about issues since june for last few orders

• 
  Henrikh (@henrikhinai) reported 50 minutes ago

  OpenAI burned $20.9 Billion in 2025 - and the tech industry's loudest skeptic just went on CNBC to call the entire AI boom "kayfabe" "This is a 10-to-30-Billion-dollar TAM industry pretending to be a trillion-dollar one" Ed Zitron - the critic who reported OpenAI's alternative financials alongside the FT - laid out the full bear case in 8 minutes: > The $20.9 Billion Burn (00:00): - Per the FT-reported financials, OpenAI's costs grow linearly with its revenue - "no amount of specialist silicon will bring these costs down" - and the IPO just slipped toward 2027 after a trillion-dollar valuation didn't materialize > The "Token Trap" Confession (01:04): - Palantir's Alex Karp, played back on air: enterprises "chillax and waste time with tokens... and they get my IP". Zitron goes further - LLMs can't charge on outcomes because they hallucinate, so the business model is built to "encourage waste" > The 7.1 Gigawatt Gamble (04:12): - Oracle is building 7.1 GW of capacity for ONE customer - and warned in its own annual report it might not get paid. Zitron estimates OpenAI would need ~$75B a year in compute spend for Stargate alone > The Rent-Back Red Flag (04:54): - Per The Information, Nvidia will pay neoclouds to rent back their own GPUs - "something that only happens in an industry without diverse and real demand" > The Missing Number (06:00): - Microsoft, Amazon, Google and Meta report AI "run rates" but never AI revenue "Public companies love good news. If they had good news, why wouldn't they share it?" > The First Domino (06:43): - A Goldman analyst says the first hyperscaler to cut CapEx "gets rewarded by the markets" - and in an industry of followers, everyone copies whoever blinks first Bookmark & Watch Now ↓

• 
  Mohammad Hamza Khan (@mohdhamza1) reported 52 minutes ago

  @AmazonHelp That is what is my issue i asked one representative they said 75990 and another one said 61440 to whom should I trust

• 
  Sanjay Daulaghar (@sanjuhyd12) reported 52 minutes ago

  Instead, they're asking me to wait until 12th July due to their "policy," which seems unfair and contrary to consumer rights.This is the third return/refund issue I've faced with Amazon in just the last two months. This level of service is disappointing. I expect resolution.

• 
  Some Guy (@SimplySomeGuy) reported 52 minutes ago

  Porch pirates are out following trucks again @amazon Summer and the holidays are terrible times of the year for this #amazon

• 
  Dialga Marine (@DialgaMarine92) reported 55 minutes ago

  @K__Med Third party game partners will support the move because they will benefit just as much as Sony does, and Sony will still work with major retailers to sell games, even if it’s just boxes with codes in them. My guess is that Sony will counter the PS Store monopoly issue by allowing online retailers like Amazon, Best Buy, Wal Mart, etc., to have a direct link to the PS Store, allowing people to buy digital copies through said retailers and have them put directly in their PS Library. They’ll essentially completely cut out the shipping and handling costs, which will increase revenue for both Sony and the retailers.

• 
  Michael Taiwo (@AskMichaelTaiwo) reported 60 minutes ago

  Four companies - Amazon, Microsoft, Google, and Meta - plan to spend around $725 billion on capital expenditure in 2026. That is up 77% in a single year, and roughly $450 billion of it goes straight into AI infrastructure. For scale, that combined figure is larger than the entire GDP of most countries on earth. The interesting part is that they say it still isn't enough. The same executives writing these cheques admit they cannot build data centres fast enough to meet demand. I find the psychology more interesting than the numbers. This is not confident spending. It is frightened spending. Each of these companies is terrified of one thing, not that AI is a bubble, but that it is real and a competitor gets there first. When four giants are all sprinting because none of them can afford to be wrong, you are not watching a strategy. You are watching a hostage situation dressed as ambition. There is a lesson buried in here for smaller operators, and it is not "spend more." It is the opposite. When the biggest players are pouring half a trillion dollars into raw capacity, the last place you want to compete is on capacity. You cannot out-GPU Amazon. What you can do is sit close to a specific customer, solve a specific painful problem, and move in ways a company managing a $200 billion budget physically cannot. Every gold rush makes two kinds of money: the miners and the people selling them shovels. But there is a quieter third group that gets ignored, the ones who noticed everybody left town to dig, and calmly took over the businesses those diggers abandoned. Watch what everyone is running toward. Then look hard at what they're all running away from.

• 
  Adam Morgan (@awalehadam) reported 60 minutes ago

  The ONLY way to find winning ad angles in Q3 2026. Creative is the entire game now. Targeting is automated, bidding is automated, the one lever left is the angle. And most brands are flying blind on it, guessing hooks, copying competitors, or reading one platform's dashboard at a time. Here's the problem no tool solves: your winning angles are scattered across four platforms and none of them talk to each other. An angle printing on TikTok is invisible to your Meta setup. You never even know it exists. Here's the fix: Fable 5, one MCP, every ad account in a single view. --> Pulls every creative you've run across Meta, TikTok, Google and Amazon --> Clusters them by angle and hook, not by campaign --> Ranks what's winning, what's fatiguing, and what's dead --> Surfaces the winners on one channel you've never tried on the others --> Writes fresh hooks off your actual top performers, not a swipe file That last part is the unlock. A winning angle on TikTok --> live on Meta by Friday. That loop is the entire edge, and no single-platform tool can run it. Here's what's inside the guide: --> The exact MCP setup connecting Fable 5 to all four platforms, with a safety layer so nothing changes without your approval --> The angle-clustering skill that groups every creative by hook across every channel --> The cross-channel report that catches a winner on one platform you're not running on the others --> The fatigue tracker that flags an angle before it dies, not after it tanks your ROAS --> The prompt structure that turns Fable 5 into a creative strategist you talk to daily --> The Monday check-in that hands you the exact angles to test that week And a lot more inside. I've used this exact system scaling consumer brands to $5M run rate. It's the reason I stopped guessing. Comment "ANGLES" and I'll send the full guide.

• 
  a^7 (@andrewpaik_) reported 1 hour ago

  And it never will, because Amazon bought it in 2013 and stopped building. Why would they fix it? Generic recs sell bestsellers just fine.

• 
  Jeff (@JeffSendsIt) reported 1 hour ago

  Does paying for Ads on products already ranking and selling well on Amazon make sense? Historically, I haven't done a lot of ads, but have been experimenting on some items I'm the only seller on. I get the value of paying for ads for items NOT ranking, low organic reviews and getting low sales. Run ads, get sales, move up search rankings, get more organic sales, get organic reviews (as opposed to just Vine reviews) and hopefully become Amazon choice and other perks that will further grow organic sales. However, what about on items that sell well already? I have an item that has plenty of reviews, top result for our main key words and is Amazon choice. Ran some ads on it in June. May: Sold 408 units / $0 ad spend. Gross profit is $4.76. Net profit is roughly $3.25. Our cost is $3. June: Sold 575 Unit. $784.24 spend for 230 units. Acquisition cost was only $3.41 per ad sale so very decent. However, only 345 organic sales. So even with a potential prime bump our organic sales are down 63 units or 15.4%. Even with an acquisition cost very close to break even we are going to make less on this sku in June then May bc organic sales are down. I believe organic sales are down bc some of the 230 units attributed to ads, would have been sold without the need for ads bc this product ranks well. So was it worth it for me to reduce profit in June by running ads? The straight math says no, but is there longer term value increasing rank and velocity that will hurt profit now but increase it long term? That I do not know.