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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
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Website Down (43%)
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Errors (32%)
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Sign in (25%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Lugo |
Errors | |
 Sterling |
Errors | |
 City of London |
Website Down | |
| Atlanta |
Website Down | |
 Bayeux |
Errors | |
 Gustavia |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Johnson
(@cj23k) reported
@AmazonHelp I pre-ordered an album. It's out now and I can stream it but it's not showing up in my purchases so I can't download the MP3's. I still use them in case I'm somewhere with no internet. How do I fix it. I've already refreshed my library.
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M.S.NEGI
(@Mandeep79627094) reported
@kevin Sir. In india some users are facing problems through **** accounts in instagram,those accounts asking to pay money for products from Amazon...please ban those accounts i have proof of everything Contct no.+916395147017
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Subhadra V
(@subhadravai) reported
Amazon customer service has let me down for the first time. Received a fake plastic pen in place of Apple Pencil of value 11000. Return requests are declined. Refund not being processed. Seller is Appario Retail - a JV of Amazon and Patni group. @amazonIN @AmitAgarwal
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Nitin Shriwas
(@nitinshriwas88) reported
My friends who are not fluent in reading English Subtitles for Tamil Dialogues are unhappy with this move,so please try to rectify this issue,either dubb Tamil dialogues in Hindi or at least provide Hindi Subtitles. #Familyman2 @BajpayeeManoj @PrimeVideoIN @AmazonHelp
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Amazon Help
(@AmazonHelp) reported
@srbhpatwa Sorry for the trouble you're facing with the Amazon Prime Video. We've checked and can see that everything is working fine from our end. Request you to uninstall and reinstall the app and try again. Do let us know if you still have issues. -Mohsin
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CHAMPIONS OF EUROPE.
(@A_PerfectBlend) reported
Amazon sending me raw bananas second time in a row tells me that trust issues aren’t always a bad thing
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AASHISH KUMAR
(@aashish211194) reported
@AmazonHelp After sharing my detail my problem still is not solved
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Amazon Lightsail Speedtest Bot / Un-Shadowbanned
(@LightsailSpeed) reported
Server: Rakuten Mobile , Inc ISP: Amazon PING: 5.523ms Download: 635.69Mbps Upload: 397.73Mbps
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Adwait Nalawade
(@AdwaitNalawade) reported
@geekyranjit Ranjit pls watch my tweet about amazon prime videos issues. I tweeted yesterday to you. Pls make a video if u find it as a issue
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HaleyMiranda💎💙💎
(@hm_loveskelly21) reported
@AmazonHelp No ma'am. I have sent at least three emails. No one will tell me what I did. I don't know any vendors personally. Last week my conditioner bottle came in with a hole and today my paint came in leaking. Also bought a printer with issues and cannot let buyers know.
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Amazon Lightsail Speedtest Bot / Un-Shadowbanned
(@LightsailSpeed) reported
Server: Rakuten Mobile , Inc ISP: Amazon PING: 25.88ms Download: 662.81Mbps Upload: 751.44Mbps
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AASHISH KUMAR
(@aashish211194) reported
@AmazonHelp No i haven't received any mail or call plz solved my problem asap
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SHWETABH SWARUP
(@SHWETABHSWARUP) reported
@AmazonHelp I checked and have been checking. Sending a mail that u value ur customers in place of solving issue. U r looking into matter forever for 7 days have gone by…poor poor poor. I think u might be busy fooling other customers.
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MeriamMagic سا(حرة)
(@MeriamMagic) reported
@AmazonHelp I do think that Amazon can do more to prote t the environments while delivering packages in good condition, this had happened a lot lately, even with electronics, kitchen stuff, and now with food! Hope this issue gets addressed and resolved soon.
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sohit
(@sohit19184363) reported
@AmazonHelp Amazon is verry best compeny i have purchased many more item but fast time big size issue and amazon not helping me verrry bed experience verry bed
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Tangodown
(@Tangodo70852919) reported
@AOC @CouragetoChange Have pledged? Funny you would use that word. I bet nyc would be less of an issue had Amazon built there.... #lostjobs #howdidyougetelectedtocongress
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Nirav Sangoi
(@Medicineaholic) reported
@AmazonHelp Also request you to provide a resolution for the issue by today since you are making an elderly person wait whole day.
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Thomas Mellman
(@thomasmellman) reported
@RT_com How can they go after facebook for antitrust issues, when nobody else provides exactly what facebook does, BUT IGNORE AMAZON, which is destroying our economic world?
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RobinFriend2012 🌊 2022
(@RFriend2012) reported
@kingmanmarie39 I'm having the same problem! I got the amazon back moisturizer strap that is in one of your comments. I use a back scratcher, but that only helps for a moment and is probably making it worse.
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💎💎 DogE Uncle 💎💎
(@CableGuyRyan) reported
@richassvc #arjui Augmented Reality Job User Interface. Amazon playboy version. Paul orders Toilet paper. Johnny who’s at work has been watching Miss May dance. Hid glasses now have him case her down the warehouse to the labeled box and take her(box of tp)to a truck.
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Amazon Lightsail Speedtest Bot / Un-Shadowbanned
(@LightsailSpeed) reported
Server: Rakuten Mobile , Inc ISP: Amazon PING: 7.136ms Download: 605.35Mbps Upload: 691.3Mbps
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Sagar M
(@Sagaru143) reported
@AmazonHelp They are not ready to respond, do I have other option to get the product? 1 thing is for sure that u r NOT "earth most customer centric company" at all, u can never be one.. If u were one then u would have called customer & resolved issue instead of wasting 48+hrs time on texting
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Vinay Jaiswal
(@vinayjais_2686) reported
@MiIndiaSupport My complaint has not been attended yet. Someone called me from this number 99037 27870 regarding my issue but now she is not responding to my calls. What shall I do I’ve already ordered a Amazon Fire Stick and I don’t want this new replacement set of your MI box.
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Steven Robotis
(@StevenRobotis) reported
@TwilightZer0 Problem is on a H96 android box and an Amazon firestick, but strangely not on a Minix box. Any suggestions would be appreciated. Steve
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sohit
(@sohit19184363) reported
@AmazonHelp But sir no any rply pls sugest how to resolve my problem. This coson 1 month old but no revelation
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Madan Jha
(@madan_pms) reported
@AmazonHelp I received an email at 10:54 yesterday form amazon india by Mr Afreen from customer care team. He wrote 'This issue can be resolved on call in better way as we need some more details .Here is our toll-free customer service 180030009009. 1/2
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sohit
(@sohit19184363) reported
@AmazonHelp Not proper rply email . I have received 100 mail but not resolved my problem.
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Sonalika Himanshu Budhiraja
(@mrsbudhiraja) reported
@amazon 12 hours pased . Even 48 hours have been passed no reply for my problem from amazon.!
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Adam Anderson 🇦🇺
(@AdamAnderson864) reported
from
Biltmore, Tennessee
@TonyLe73 @AmazonHelp I'm having the same issues with C By Ge bulbs but with Google Assistant / Google Home, so I don't think it's an Amazon or Google issue. Nothing works as a fix.
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Amit Pathak
(@VikingPathak) reported
[Test] Received the product a week back but they did not install my ac. I called the customer care on a daily basis they are giving false promises of installation. later i Spoke to amazon customer care regarding this issue these people asked me to wait 48 hrs to resolve it.