Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (46%)
• Errors (29%)
• Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Irving	Errors	5 hours ago
Lakeville	Website Down	13 hours ago
Zürich	Website Down	22 hours ago
Cali	Errors	1 day ago
Strasbourg	Errors	2 days ago
Lakeville	Website Down	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Disabled Queer Atheist (@gotpartyfavorz) reported 6 minutes ago

  @FurkanGozukara @CatLoverCares Having lived next to an Amazon fulfillment center, I can confirm this. Even after they were run out of the neighborhood — it took another year in court just to shut everything down because the noise pollution drives you nuts. It comes in through the walls with a constant low hum.

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  Arthur and the Griffin (@ArthurGriffin25) reported 8 minutes ago

  @MooreWordsmith @Zexide_Docks Huh. This is weird. I left a review of your book about 2 or so weeks ago, but it's not there. I bought a copy, so it should be a verified purchase. I wonder why Amazon didn't put it up. Or perhaps it went up but then got taken down? I don't know.

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  Sҽαɳ 🇺🇸⚓️ (@doc_1029) reported 10 minutes ago

  I hate calling Amazon bc i NEVER get an American on the phone. I don't want to speak to someone with broken English. This is ridiculous. Amazon's customer service is ******* annoying.

• 
  Ricardo (@Ric_RTP) reported 10 minutes ago

  Big Tech just ran out of money building AI and what they're doing to cover it up should be illegal. Google, Amazon, Microsoft, and Meta are spending a combined $700 BILLION this year on AI infrastructure. This eats up 94% of their total operating cash flow. The richest companies in human history are almost broke. And instead of slowing down, they're covering it up with the biggest financial engineering operation since 2008: Google just sold $80 billion in stock to fund AI infrastructure. That was their first equity raise in 20 YEARS. The last time Google needed to sell stock, YouTube didn't even exist. Sundar Pichai admitted the thing keeping him up at night is "compute capacity." The company that prints $100 billion a year in ad revenue just told Wall Street it isn't enough anymore. Amazon's free cash flow is projected to go NEGATIVE this year for the first time ever. Morgan Stanley estimates a $17 billion deficit and Bank of America says $28 billion. The most profitable logistics machine on Earth is about to burn more cash than it generates, and they quietly filed with the SEC saying they may need to raise even more debt and equity to keep building. All four hyperscalers are now borrowing hundreds of billions in bonds to keep the AI buildout alive. These were the most cash-rich companies in human history, and they're leveraging themselves to the teeth to build infrastructure that nobody has proven will generate enough revenue to pay for itself. And the cracks are already starting to show: Broadcom makes the custom AI chips that power Google, Meta, OpenAI, and Anthropic. This week their AI revenue TRIPLED year over year, sales grew 48%, and profits smashed every Wall Street estimate. The reward for all of that was $320 billion in value erased in a single trading session. Their CEO Hock Tan went on the earnings call and exposed three things about the AI industry: Google is already shopping for cheaper AI chip alternatives, broadcom abandoned its strategy of selling complete AI systems and is now retreating to selling bare chips at lower margins. And despite supposedly "unprecedented demand," Tan refused to raise his full-year forecast, which tells you everything about what he's actually seeing behind the curtain. Wall Street heard all three and hit the sell button so hard it dragged AMD, Intel, and the entire chip sector down with it. When a company triples its AI revenue and gets punished because tripling isn't fast enough, the expectations have left the atmosphere entirely. And here's the really scary part... These companies ARE your retirement account. Apple, Microsoft, Amazon, Google, Meta, and Nvidia make up roughly 30% of the S&P 500. If you have a 401k or an index fund, you are already exposed to this bet whether you chose to be or not. Every single one of these companies is telling you AI will generate trillions in revenue. But right now the math says they're spending trillions FIRST and hoping the revenue shows up later. If the revenue catches up, this becomes the greatest infrastructure buildout in human history. Bigger than railroads and bigger than the internet. If it doesn't, the companies that make up a third of the American stock market just leveraged their balance sheets into the largest write-down cycle since 2000. And unlike the dot-com crash, this time the bubble companies aren't random startups with no revenue. They're the backbone of the entire global economy.

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  Rambler | X -Amazonian | Account Health Expert | (@Rambler_Amz) reported 10 minutes ago

  He hired an agency. Fifty percent refund guarantee if unsuccessful. I looked at the appeal they submitted. Their strategy was to blame the VA. The seller had confirmed no VA was involved. That was not the issue. But the appeal went in pointing the finger anyway. Amazon rejected it. Obviously.

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  Shubham Sharma | AI & Tech (@editxshub) reported 14 minutes ago

  @DeFiTracer He means like Buying Amazon in the dotcom bubble, before the draw down, right?

• 
  U.S.A.I. 🇺🇸 (@researchUSAI) reported 14 minutes ago

  🇺🇸 The First Order Consequence: Hollywood has repeatedly pursued romantasy adaptations because the genre already includes built-in female fandoms, which can reduce marketing risk and improve opening-week audience predictability. However, Amazon and Netflix have not “cracked the code” yet, suggesting a consistent failure at one or more key gates: reliably translating romantasy’s required blend of romance-and-fantasy stakes into binge-friendly episodes, securing showrunner-and-cast alignment with fan expectations, and achieving profitable unit economics after pilot-to-series decisions. The primary unknowns are the specific creative mismatches (tone, pacing, heat/romance payoff, and world-reveal structure) and the specific commercial mismatches (cost vs. retention vs. renewal) that have prevented a breakthrough 🇺🇸 The Second Order Consequence: Because Amazon and Netflix have not yet achieved breakout success in this niche, they face a compounding effect: risk-averse greenlighting becomes more common, development teams pivot to adjacent genres (YA fantasy, high-fantasy drama, or romance-led series with fewer fantasy constraints), and fan-led social momentum may dissipate before production stabilizes. That can also concentrate expertise in studios and IP owners outside the two streamers, giving other platforms or film studios more leverage in negotiations. The main uncertainties are whether Amazon/Netflix are waiting for the right IP pipeline, whether they are constrained by budgeting for VFX-heavy worldbuilding paired with romance-forward casting needs, and whether prior attempts underperformed due to audience mismatch or due to poor marketing that failed to convert genre fandom into subscriber behavior 🇺🇸 Discernment: @loudmouthjulia’s framing indicates a pattern: Hollywood is targeting red-hot romantasy specifically for female fandom economics, while Amazon and Netflix still have not matched that advantage. The discernible evidence, by implication, is the absence of widely recognized streamer romantasy “breakout” case studies that both satisfy fandom expectations and produce durable renewal signals. The key uncertainty is what counts as “cracked the code” in measurable terms Subscriber lift, season-over-season retention, conversion of fandom into new subs, and long-term franchise value 🇺🇸 Reasoning: The logic behind why Hollywood keeps chasing romantasy is straightforward: dedicated readership and community-driven engagement can lower discovery friction and provide a ready-made fandom funnel. The reasoning for Amazon/Netflix difficulty likely ties to higher integration requirements: romantasy often demands tight romance escalation, frequent emotional payoffs, and costly fantasy spectacle, all while maintaining consistent character continuity across seasons. If either romance pacing or fantasy credibility fails Even slightly Fandom forums can quickly translate dissatisfaction into lower retention and weaker word of mouth. The uncertainty remains whether streaming executives misjudged the “must-hit” story mechanics (for example, how quickly attraction becomes commitment, or how world rules are revealed), or whether operational issues (casting changes, production delays, or marketing timing) broke the fandom conversion path 🇺🇸 Judgement: Amazon and Netflix are in a growth-and-decay tension: their failure to crack romantasy implies either persistent creative-commercial friction or insufficient execution alignment with fandom expectations, which can slow their growth in the subgenre and make renewal harder. At the same time, the genre’s ongoing mainstream heat means the opportunity remains real, and their potential for growth is intact if they correct the likely gate failures Matching tone and pacing to fan-defined expectations and structuring budgets and production plans to deliver both romance satisfaction and fantasy spectacle consistently. In short: their lack of a clear breakthrough is evidence of current weakness, but the market conditions that motivate Hollywood’s repeated bets suggest the pathway to recovery is still open, provided they eliminate the specific failure points that have not been publicly successful

• 
  McFarland (@cmcfarland77) reported 17 minutes ago

  @Brandieteaches I wish @amazon would fix that for us.

• 
  Brian David (@HungVampBrian) reported 29 minutes ago

  Filled up with marked down priced DVDs and Blu-Rays, I don't know why I had to jump into getting it right away then when I could of gotten it off Amazon but that's me doing the stupid things I always do. Doing the stupid!!!

• 
  Carolyn Costain (@CarolynCostain) reported 30 minutes ago

  @penheadlary @amazonnews @amazon they lie! that all I can say besides the fact this company has gone down hill and ROYALLY SUCKS!

• 
  Mehwish kiran (@mehwishkiran07) reported 31 minutes ago

  The sixth fix: Notifications she didn't need on her wrist. He scrolled through her Notifications settings. She was getting alerts on her watch from: 1. Instagram (every like, comment, story view) 2. Amazon (shipping updates) 3. Email (every single message) 4. News apps (breaking news pushes) 5. Weather (daily morning summaries) 23 other apps she barely used Every notification costs battery the watch wakes the screen, vibrates the Taptic Engine, runs the relevant app briefly, and logs the event. He recommended a brutal but effective cleanup: Watch app on iPhone → My Watch → Notifications → go through each app individually → Off Keep on: phone calls, text messages, calendar, one or two genuinely important apps. Turn off: everything else. Her watch went from buzzing 80+ times a day to maybe 12. Battery life jumped. So did her sanity.

• 
  Kanha Ram Khator (@Krkhator) reported 33 minutes ago

  @amazonIN @amazon I have problem with an order. I am unable to register my complaint in any form from your website. this is extremely complicated and frustrating. when I reached you through NCH, you told I did not raise the issue with you before. are you serious? @jagograhakjago

• 
  gay tom hardy (@d0ndulce) reported 35 minutes ago

  @oluvpit @pastelETH I agree this is an issue in many other fields, however, people act as if it is a privilege to simply be in the industry & work on something that gains notoriety irregardless of unfair pay or business practices, which is not an argument ppl have towards amazon workers for example

• 
  Zack Riley 🇦🇺 (@ColdHeart_Prj) reported 36 minutes ago

  @NoahRayWrites I would say they probably do if I can buy directly from Germany. This is /com.au vs .com so I am wondering if mid week it pulls them from the US store and the price comes down, but one would think that shipping would be more. It cost $70 to send a package to/from the US to Australia. I guess if amazon does it in bulk it would be different.

• 
  Wolvie (@WolverineSnikkt) reported 38 minutes ago

  @ThomasConnorsJr @amazon I just made my first Amazon return yesterday. I had purchased a Warhamner 40K figure, and Amazon placed it in a sealed paper bag. Needless to say, it was completely ruined. Now if they had properly boxed and packaged it, there would have been no issue.

• 
  Uncle Map (@uncle_map_1230) reported 39 minutes ago

  @BreakfastBullit @AmazonMGMStudio @martingero This is the only way. Amazon provides no value anymore. As long as you are subscribed you are giving them permission to ruin your shows, shove woke crap down your throat and basically give you LESS value for MORE money each year. The only way to fix it is to walk away. They NEED you, you do not need them.

• 
  Amazon Help (@AmazonHelp) reported 42 minutes ago

  @saswat024 As requested earlier, kindly reach out to our Amazon Shipping Services CS via link shared earlier as this is the best way to resolve your issue. -Sumit

• 
  gandalf the racist (@racistbilbo) reported 42 minutes ago

  @TinTinEnjoyer @HankHeil Personally my recommendation is pull out of anything you dont have a plan to hold long term. Long term stuff to stay invested in is stuff that is evergreen, like shipping/logistics, food, etc. Things the world cant live without. Even if they dip, they will recover. Hold your cash in some kind of interest bearing account until the market is low, and then invest in stuff while its at bargain prices. Intel, amazon, tsmc, etc. Companies that are all too big to actually fail, but whos stock prices will take a massive beating when their AI plays fail. If you have enough money to buy real estate in your area after the crash, do that as well. People who had a couple hundred grand in places like dallas, miami, new york, etc, during 2008 to invest in property made out like bandits. You could buy a house in miami for like 60k at the low point. Overall it isnt even so much what you invest in though, its just having money available to invest at the low point. Dont try too hard to time it, the markets will be up and down constantly during that period. Even if you lose, 10, 20% in the short term, over the long term if you get in at the bottom youll double or triple your money. Amazon was up and down between 80-110 for months in 2023, now its at 264. Not a huge difference if you got in at 86 or 110, you still made out like a bandit. But this is all just my opinion of course, I dont actually know anything, I dont work in finance anymore or have any inside connections really. Maybe im wrong, but this is what I think and what im going to do.

• 
  NordicEthos (@NordicEthos) reported 47 minutes ago

  @SteveInman Then again, Amazon Kevin Hart destroyed as much as Temu would've, left alone....So, it remains a n . . . . . . problem...

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  विविध (@narendraskunwar) reported 48 minutes ago

  @ICICIBank Applied for the Amazon ICICI Credit Card 10+ times over the last 3 days. After PAN consent and Aadhaar OTP verification, the application always ends with a technical error and asks me to try again after 30 minutes. Need assistance. @ICICIBank

• 
  P FP (@PFP1443517) reported 50 minutes ago

  @thewriterme The Dahomey tribe had Amazon women trackers dedicated to track down black Africans to be sold to Ships

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  Blessed with the 'tism (@blessedtism) reported 50 minutes ago

  @Floridagirl0850 serious skill issue Basically all of my food comes from Aldi, with two exceptions: 1. lazy microwave entree pick-ups from a gas station or deli 2. niche stuff from Amazon staples are all basically the same I think the only big missing thing is if you're seriously into name brand processed trash (e.g. breakfast cereals, cookies, snack cakes, soda) and those are sometimes on the special buy shelves anyway. They even added these cups of edible cookie dough recently, so I don't need to hit up the local gas station for them anymore.

• 
  Cheeseburger (@CBread04) reported 53 minutes ago

  My letter to Amazon Studio: Dear Amazon Studio Executives, I'm sure you have been hearing from a lot of very passionate Stargate fans recently. I hope, while passionate, none crossed a line. But if some did cross a line, please understand their passion likely got the best of them because Stargate is something they love and they feel betrayed by your studio for killing it. That said, being overly disrespectful doesn't represent the Stargate fandom as a whole or the lessons the series taught its fans, so I apologize on their behalf. That said I too am extremely frustrated with the decision to shut down the new Stargate project. Especially when I heard one of the reasons was that it was going to hold too closely to the original lore which was deemed to focus too much on the original audience and not on some almost mythical modern audience. Firstly the original series was hugely successful, and the vast majority of its original audience are not only still living, but also more likely to be in the age range where they have much more disposable income, like myself. They also now have children they want to share the series with. There is also an enormous vacuum for this type of positive, realistic sci-fi show. This was a series that guided many of our morals, our understanding of right and wrong, courage, loyalty, honor, patriotism, respect, education, science, hope for the future, unity, how our differences can be our strengths, teamwork. I could go on forever. It was an enormously positive influence on millions over the span of two decades. When Stargate aired it was my brother and I that bonded over the show. Today from those two fans, the new Stargate series would have had myself, my brother, his two sons, my wife, and two close friends of mine all excited to watch every episode. That was 2 original fans that would now be a diehard audience of 7. There is more than enough potential to create a very successful series just with the original fans and the people they shared the show with. But I believe it goes beyond that. If the show held true to the original it would spark the interest of an entirely new generation even if they don't have an original fan to introduce them. Like I said there has been a huge vacuum in the market for this type of series. Nothing like it really exists today and the sci-fi and television world is weaker for that. Many are longing for this type of series even if they don't know it yet because they were never introduced to it. So many cherished shows and movies that have been rebooted by major studios have not been the commercial success the studios expected them to be. I believe the evidence is clear that their lack of success has been in large part because the original audience is often abandoned or an afterthought in some attempt to capture an illusive market of new fans. But in the attempt to target a more general audience you make the show average, unoriginal and destroy all the magic that made the show so special. So the original fans hate it and new potential fans are introduced to a show that just isn't very special. Instead it's a show built for the average audience in every way, making it average and boring. Studios are focus grouping art to death in some attempt to please an average that doesn't exist as a real person. In the end the show loses the qualities that would earn it a new audience while also alienating the original audience. Please I beg of you, give this new series a chance. Reconsider your choice to cancel it. Allow the creators of the project to continue to run it and fulfill their vision. They have already proven themselves capable of creating a beloved series and one of the most successful and loved sci-fi shows ever created. They know what they're doing. Please give them a season. I am confident it will be a success. You have a loyal fan base that would buy up all the merch you want to sell if it means they will have an authentic Stargate series back in their lives. Please don't walk away from this and alienate so many Stargate fans. In the meantime I'm sorry to say, I have canceled my Amazon Prime and will not be renewing if the project is not continued. Or at least release the rights to the series so it can be continued by those that love and understand the series and why so many care so deeply for it. Sincerely a Stargate fan

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  John Wilson, MBA, MPH, MS (@JohnWilson) reported 54 minutes ago

  @booboobunster @BenMazer I’m not sure there’s enough proof of that. The reality is Amazon, manufacturer coupons, and the market itself have done more to drive down the cost. The administration has talked about lower Rx cost and set up mechanisms, but it has appeared to be window dressing.

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  InfamousCuisine (@CuisineInfamous) reported 55 minutes ago

  @Ether_Ships @ClownWorld They can't if one of these is present NO THEY CAN'T. THERE IS NO LAW THAT PROVIDES EXEMPTIONS FOR SOME VEHICLES. Just because UPS and FedEx and Amazon drivers aren't getting tickets for parking on the roadways, that DOES NOT mean there isn't a law and they won't get a ticket. Correlation does not always imply causation. There can be a law and a cop CAN issue them a ticket. Now, just like you, I don't know if there is or isn't a No Stopping sign on the street, but seeing as nobody else is parked on the street, I assume that it is the case.

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  Tommy Missel (@TommyMisse56991) reported 56 minutes ago

  @chicagobeers1 Except Da Bears paid their portion. Forget that? Is it because they're not Boeing or Amazon you don't care? Or is it because you voted for the idiots who kicked the can down the road?

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  🚩शिवानी सिंह झिंझावर🇮🇳 (@shivanisinghssj) reported 58 minutes ago

  @AmazonHelp I returned a product purchased through my credit card, but the refund was never received. Due to this, penalties and interest kept increasing, my credit score dropped from 800+ to around 600, and my card was blocked. Please urgently investigate and resolve this issue

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  Matt Jarbo (@mjarbo) reported 59 minutes ago

  @MoviesThatMaher In this case I feel like it might have a shot of getting a lower budgeted sequel on amazon, but at the same time they can keep the costs down by just utilizing AI which I think is going to be what gives us a lot of movies in the future

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  Michelle N (@Shell4238) reported 59 minutes ago

  @BasedMikeLee The problem is "common sense" as few members of Congress possess it. It's a shame that Amazon doesn't sell common sense, class and dignity because I would gladly purchase a set for every member of Congress beginning with @LeaderJohnThune (I use the term "leader" very loosely).

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  Shubham Agrawal 🧢 (@shubhama133) reported 1 hour ago

  @AmazonHelp Details shared via dm Plz help it's very urgent issue, .don't bother to call at any time even in midnight. I need a resolution asap so that I can get some relief from this mumbai heat..