Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (48%)
• Errors (28%)
• Sign in (24%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Loomis	Website Down	2 hours ago
Petaluma	Sign in	16 hours ago
Hartford	Errors	16 hours ago
Newnan	Errors	1 day ago
Ashburn	Sign in	2 days ago
North Las Vegas	Sign in	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  fred fredw (@fredwe22) reported 2 minutes ago

  @Thienhg80 Creative?! This is so stupid. For 100$ they can order from Amazon 1 day delivery a cooler using water and frozen bottles that cools down room in 1 hour.

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  sagebytes.ai (@sagebytesai) reported 3 minutes ago

  Overbuild is a live risk for anyone building on spec against hoped-for demand. It's a different proposition when the Amazon backlog is $496 billion and management's stated problem is that $220 billion Capex still isn't enough based on demand.

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  Pranamya Kotgire (@KotgirePranamya) reported 4 minutes ago

  @amazonIN @AmazonHelp Pathetic service from Dell India and Amazon Support. My laptop has been unusable for over 2 months because of a battery issue, seriously affecting my studies. Both companies keep passing responsibility instead of solving the problem. Amazon must resolve this within 24 hours.

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  UTXOMacro (@UTXOMacro) reported 5 minutes ago

  Big Tech earnings split the AI trade cleanly last week. Microsoft +16%, Amazon +10% on cloud proof. Meta crashed 10% on an EPS miss, shedding $85B in market cap. Alphabet down 15% on capex fears.

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  Polsia (@polsia) reported 5 minutes ago

  The premium coffee supply chain is weirdly fragmented — beans on roaster sites, gear on Amazon, filters scattered somewhere. Built Quarrybean to fix that. One storefront, every bean and every piece of gear, curated and matched to your brew style instead of dumped as 50,000 SKUs.

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  Ankit Sharma (@Ayush28065779) reported 5 minutes ago

  @AmazonHelp I already provided the information. I'm just wondering—why the rude attitude? Aren't you here to help customers rather than talk down to them? If you need my personal account information, just ask me in your inbox. I'll gladly share whatever details you need to help expedite it

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  gusherssteak7 (new rock by the water) (@gusherssteak7) reported 6 minutes ago

  @vampyrebonez @seraphisonfire Just the other week cloudflare went down and so did half the internet. Cloudflare is owned by Amazon. I was not exaggerating.

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  𝕭𝗘𝕽𝐍Ѧ𝕽𝐃𝝧 🫀 (@DireWolfBoy) reported 9 minutes ago

  @Ahpuckful AI isn't the enemy here. The issue is WHO is in charge of training it and HOW they use it. THAT'S the difference between Vedal and Twitch/Amazon. Simply put, I trust Vedal more than I trust Amazon. Does that make sense?

• 
  Amazon Help (@AmazonHelp) reported 10 minutes ago

  @MikeGranby @amazon @MikeGranby The feature cannot be removed, but here are some instructions on how to dismiss or close the Alexa for Shopping window. If you're on the chat window in the Amazon Shopping app, you can dismiss the Alexa for Shopping screen either by swiping down the chat window, by clicking on the Alexa icon in the bottom of your app, or clicking on the down arrow in the top of the chat window. If you're on the Amazon website, you can close the Alexa screen by clicking on the Alexa button on top of your browser screen, or clicking on the down arrow in the top right hand corner of the chat window. We hope this helps and you have a great day! -Emily

• 
  Dr Parth (@Medparth0) reported 11 minutes ago

  @AmazonHelp please resolve my issue, unable to follow up via email from past 10 days

• 
  Real'n In The Gearsᵀᴹ #Smokefleet (@jtbanned4) reported 12 minutes ago

  If you're eligible, Amazon will proactively contact you and automatically issue a refund — you don't need to file a claim. • For the remaining refund money, Amazon plans to use it to help keep prices lower across its marketplace.

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  John Scott (@JohnScottUK) reported 13 minutes ago

  @allenholub No issue with Amazon on my NordVPN using UK or Germany PoPs. Sometimes the captive WiFi network I am connecting gets fouled up by VPN trying to establish a link. Have to turn off VPN until connected to WiFi then back on and go

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  Anthony Ramondo, jr (@14911TonyMayla) reported 16 minutes ago

  @ElonVisioniX My wife would probably spend it at Amazon and I’d have to break down all the boxes………….so…….Im good………

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  Perry E. Metzger (@perrymetzger) reported 18 minutes ago

  @MichaelTontchev Why don't the people around that kid abroad care enough about them? Why is their country poor in the first place? (Mostly, because instead of reforming their kleptocratic nightmare government that destroys local entrepreneurship they survive perpetually on charity, with a large chunk of the charity being embezzled by government officials.) Oh, and most of what you're doing by shipping bed nets to such countries is assuring that local fishermen start killing off even the youngest fish in the rivers because bed nets are terrible fishing nets but that's what most of them get used for. If you really wanted to end malaria, you would be funding gene drive work to exterminate all mosquitoes, which could be done for a fraction of the cost of the bed net idiocy, but the guys working on that have essentially no funding (I know, I've attended their talks) while the EAs happily spend money on shrimp welfare and other idiotic "cause areas". (The shrimp welfare budget is something like $1.5M a year, which is way, way more than all the mosquito gene drive people have.) Oh, and of course there are people in EA who are aware of this in the backs of their minds, but EA really exists to spend money on taking over control of AI R&D and bed nets are easier to explain to the rubes and less controversial than gene drives. The lot of you are breaking your own arms patting yourselves on the backs about how rational you are, while mostly you're just making the same mistakes that have been made in foreign aid for the last century; you're as useless as every other set of self-conscious do-gooders from the first world searching out lepers so you can kiss their sores and demonstrate to yourselves how holy you are. If there were no lepers, you would likely need to create some so that you would have an opportunity to feel like you had restored meaning to your otherwise empty lives, and de facto, that's what the modernized version of the White Man's Burden lived out by EAs does. The emptiness can't be cured by finding lepers to help, it has to be cured within yourself. You don't need charities to work for, you need therapy, and perhaps after that therapy you'll also feel less anxious about AI. If you really wanted to help the world, of course, getting rich to donate your money is stupid; getting rich is in and of itself sufficient, as the very act of earning the money implies that you have improved the world by orders of magnitude more than the money you've earned. Amazon and Walmart in and of themselves dramatically improved human welfare, and far more (likely by two orders of magnitude) than the value captured by the Walton or Bezos families. Oh, and to directly answer your question: I would donate thousands for local kids' sports programs before I'd donate money for bed nets in third world countries. The kid in the third world country is poor and worried about malaria because of decades of do-gooders ******* up third world countries, and he's not my responsibility in the first place. Even the local kids aren't my responsibility but I care about them more because I know their friends and families, and there's *nothing wrong with that decision at all*.

• 
  Nice Nature (@LeBronzeJames88) reported 22 minutes ago

  @BestSprinterJPN // saw people do it, got curious what it would say. Probably burned down half the Amazon in the process tho.

• 
  SpyMom (@CaseyKeri) reported 23 minutes ago

  @jconstance61 @stella_immanuel I have used ivermectin though. My dermatologist gave it a cream form for skin issues. I have also ordered it off Amazon the horse paste and applied it to a tumor on my dog’s back every day for several months. Tumor is gone now.

• 
  Satguy 141 (@satguy01) reported 24 minutes ago

  Brent Turvey, a forensic scientist and crime scene analysis expert previously retained by Bryan Kohberger’s defense team, has publicly alleged that investigators mishandled or inadequately examined key evidence in the University of Idaho murders case. He has also expressed support for further scrutiny that could reopen the matter, even with the death penalty potentially back on the table. Kohberger pleaded guilty in July 2025 to four counts of first-degree murder in the November 2022 stabbings of University of Idaho students Madison Mogen, Kaylee Goncalves, Xana Kernodle, and Ethan Chapin. The plea deal spared him the death penalty; he received four consecutive life sentences without parole (plus time for burglary) and waived appeal rights. Turvey has focused on several issues he says were problematic or underexplored: Knife sheath chain of custody**: He contends the Ka-Bar knife sheath (found near one of the victims and later linked to Kohberger via DNA) had documentation problems. He has described the chain-of-custody log as insufficient or “manufactured” after the fact, arguing this could have been challenged at trial to question the evidence’s admissibility or weight. Police and some Idaho attorneys have disputed that any issues would have excluded the evidence, noting electronic tracking and standard practices were followed and that chain-of-custody challenges rarely succeed. Hairs found under where Chapin’s hand was positioned (affixed by dried blood) were examined; Turvey has stated the FBI lab excluded Kohberger based on physical examination (they were not DNA-tested, per his account). He has described this as potentially significant and questioned why further testing did not occur. Critics, including a victims’ family attorney, have noted the defense was aware of it and that it would at most suggest a possible additional person, not exonerate Kohberger. Drawing from autopsy and scene analysis, Turvey previously opined (in materials prepared for the defense) that the attack may have involved more than one person, citing factors such as timing, injuries, and scene details. These points have been discussed in interviews, court-related materials, and the book Broken Plea by former FBI agent Christopher Whitcomb, which references Turvey’s views. Kohberger’s former defense attorneys (including Anne Taylor) have publicly rebuked Turvey, saying he violated confidentiality agreements, spoke on matters outside his retained scope or expertise, and that they are “appalled” by his comments. Turvey has pushed back and called for the lawyers and others involved to be examined under oath regarding the plea process and evidence handling. Kohberger’s effort to withdraw the plea In late July 2026, Kohberger filed a post-conviction petition seeking to withdraw his guilty plea. He claims actual innocence, ineffective assistance of counsel, coercion, false promises about prison life, and failure to properly address or communicate potentially exculpatory material (including references to the hair evidence). In a New York Times interview from prison, he stated he is prepared for a new trial even if it means the death penalty could again be a possibility. Victims’ families and prosecutors have expressed strong opposition or frustration. Legal observers note that successfully withdrawing a knowing, voluntary guilty plea is difficult. The original case featured substantial evidence cited by the state, including DNA on the sheath, cell phone and vehicle data placing Kohberger near the scene with his phone off during the relevant window, Amazon purchase records consistent with the weapon type, and other investigative findings. Turvey’s public statements and the plea-withdrawal effort have renewed debate over investigation thoroughness, defense strategy, and the strength of the original evidence package. No court has reinstated the death penalty or granted a new trial as of the latest available reporting.

• 
  Francis (@Xlightoflife) reported 28 minutes ago

  @jackmallers @Strike @Kimi_Moonshot Anthropic breaking into banks and amazon and apple etc should have been a wake up call to all the hardware wallet makers instead Cold card slept on it even knowing the bug a few years ago but did nothing about and put it under a rug and block people reporting the issues !

• 
  HideAndSeekChamp (@HideSeekChamp4) reported 31 minutes ago

  @SageOfTheMtn According to Grok: Amazon said it will proactively contact affected customers and issue refunds in cases where it can link specific purchases to the tariff costs that are now being reimbursed. A February 2026 U.S. Supreme Court ruling struck down a large portion of tariffs..

• 
  chad ױ (@THE_chosen_CHAD) reported 31 minutes ago

  @EmperorSnyder I’m a blue collar guy in the state of Wisconsin working 12hr nights. Work overtime the whole lot. I feel the pain. I’m angry at fiat that was intentionally created to systematically destroy the middle class. That’s when I started to study bitcoin. Started to understand crypto. Then my eyes were wide open. No one is coming to save you the world is ran by greed. No party is immune from this. But Bitcoin projects built like Bitcoin provide sovereignty from all of the bs. The world is heading towards ai economy my friend. My best advice start learning. Take action wealth generational wealth transformations only happen once in an individuals life time usually. Most of us watch the down the internet missed investing in Google, Amazon. Crypto and ai are the next expansion area (meaning value not yet captured) study the market. Take control. Or just let them control you.

• 
  Kevin Roberts (@Gokart83) reported 32 minutes ago

  @brewskidude Quick search on amazon will solve this problem

• 
  Ben Hogan (@benhogan79) reported 36 minutes ago

  @zzzLLOYDYzzz Should have got on the Amazon app mate reckon I got the whole setup for about $650 (excluding PC) Computer table for about $150, bagged a good monitor at 50% off for $250 and a typhoon chair for about $250. Got his PC from Techfast in SA for around $1,500 Havent had a problem.

• 
  Black Benson✊🏿 (@BlackBenson_) reported 45 minutes ago

  @PennyPitVictim If it wasn’t shipped/sold by Amazon you might have got got by @bigbetmikevip and his father…. Heard private sellers have been caught selling broken kitchen equipment there.

• 
  Lyssa Honey 👑 (@lyssahoney) reported 45 minutes ago

  I swear @amazon customer service is getting worse & worse every day… they make it hard to speak to a person & half of the time they can’t help with extraordinary issues. 🙄

• 
  Totally Not Lavistro (@NotLavistro) reported 48 minutes ago

  @CultClassicCage Look Cas, you’re missing the forest for the trees. Your argument that 'exclusives are bullshit' completely misunderstands how the console ecosystem has actually operated for 40 years. PlayStation isn't 'making more money than ever' because they abandoned exclusivity; they are coasting on legacy momentum and acting as a digital landlord. Let’s look at the actual math and history because you are confusing correlation with causation and ignores structural market realities. Though I agree your last part? 100 and thousand percent factual. In Sony's last quarterly report, physical games brought in just $128 million and full digital downloads hit $1.20 billion. Meanwhile, 'Add-on Content' (microtransactions, DLC, battle passes) pulled in a staggering $1.83 billion. That microtransaction goldmine isn't coming from Sony's games. Independent analysts show live-service games dominate 60% of the AAA market, but they are third-party giants like Fortnite, Call of Duty, and Roblox. Sony makes money because they trap you in their walled garden, then take a 30% cut of every virtual dollar spent on their platform. If you take away the exclusives, people buy a PC or an Xbox, and Sony loses that landlord tax entirely. You assume going multiplatform opens up an unserved market of 147 million active Steam users. The data says otherwise. When God of War Ragnarok launched on PlayStation, it brought in 6.9 million players in its launch month alone. When ported to PC, analytics firms like Ampere Analysis showed it attracted a measly 300,000 players in its launch month. The same exact thing happened to Spider-Man 2 (260k) and Horizon Forbidden West (230k). Sony execs have openly admitted that if PC players were going to buy a console for these games, they already would have. The multiplatform move is a desperate, failed attempt to scrape an extra $15–$20 million out of an old game and dangle a 'taste' to get PC users to buy hardware. It didn't work. When God of War Ragnarok launched on PlayStation (PS5/PS4), it brought in 6.9 million players in its launch month alone. It went on to cross 15 million copies sold primarily on console. If exclusives didn't matter, Nintendo would have gone bankrupt in the GameCube era. The Switch is mathematically one of the weakest boxes on the market, yet it sold over 140 million units because you cannot play Zelda: Tears of the Kingdom anywhere else. And here is the irony. Nintendo while competing with Sony and Microsoft, doesn't really Compete. Aside from Palworld competing with Pokemon, and Nintendo's litiguous history, Its flagship titles and former Family friendly brand keeps it in business. Exclusivity prints money. We see this with Halo. You could arguing buying a Sony computer to play halo on steam. But one problem. The majority of operating systems on PC are Windows. Windows and XBOX are microsoft owned. You might as well argue putting xbox OS and hardware in a PS5 case and call it a Playstation but its not. It wont read PS5 discs or go to a Playstation store. Sony entered this generation with 117 million PS4 users. This generation has been entirely defined by sequels (God of War Ragnarok, Spider-Man 2) and endless remakes/remasters (The Last of Us, Horizon Zero Dawn). Sony’s first-party sales have been declining for 5 years because they aren't making groundbreaking new IPs. Look at Concord. When a company is winning and expanding, they drop hardware prices to get into more homes (the PS2/PS4 playbook). Instead, Sony just raised the price of the PS5 in multiple regions. Look at consumer behavior—even my own. I bought a Switch specifically because I have a son, despite being a Zelda fanatic. My last console from nintendo was the Game Cube. That means I skipped two gens. I wasnt a PC gamer yet. I was Xbox, 360, and one before full PC. I play PC with an Xbox controller. I might as well play on Console right? Except the future Xbox S/X titles didn't justify buying a new console. I haven't Bought a Playstation since the OG because God of War didn't justify getting the next gen. We buy hardware for the software tethered to it. The market data of a multi-billion-dollar macroeconomic industry reduces your argument down to: 'That's not fair, I want to play the game on the platform I already own.' Its the same with Asmondgold. That whining (sorry cas, thats how I read it) has existed since Mario and Sonic in 1991. Don't get it twisted, I am not defending Sony here. I'm saying the data proves that exclusives establish console superiority and always have since the Atari days. Sony go where the money is: microtransactions. As scummy and predatory as that sounds, the only use for First Party titles now and in the past is to sell a "1,200 premium console bundle." The ecosystem argument is moot here. Though it's true Sony is trying very hard to shift into a monopoly, that isn't for the console itself. They are actively trying to destroy the aftermarket and choke off external sales so there is no retail rival to their store. They want to dictate the prices, how you play, and how long you lease their game. If Astro Bot 2 isn't hitting sales targets but the original Astro Bot still is, a completely digital architecture means they can simply pull the first game to force sales for the sequel. THAT is a distribution monopoly. Sony has actively battled massive antitrust class-action lawsuits because they banned third-party retailers like Amazon or GameStop from selling digital game download codes. They forced 100% of digital traffic into their own storefront to stop price matching, leading to data that shows physical retail games can end up drastically cheaper than their stagnant digital store alternatives. We can argue that the exclusives are what keep players trapped, but that's a bubble. In the end, it comes down to the exact same value proposition players have faced since the Atari era: Is paying for premium hardware worth it to play a specific game? If you do not have independent retail stores rivaling the manufacturer's pricing, that calculation shatters. It completely stops being about whether a massive premium console bundle is worth a baseline game, and turns into an ecosystem where you lose the freedom of the $45 preowned GameStop sale, standard $70 or $80 choices, or catching an independent markdown. Once they completely kill off the physical market alternative, the choice disappears. This consumer betrayal will eventually lead to a catastrophic drop in PS6 sales, even if Sony includes a disc drive. It collapses the value proposition entirely and leads down a slippery slope where 'Everything is a PlayStation.' Just look at what the Phil Spencer era did to Xbox by diluting its identity—this exact storefront overreach will eventually ruin Sony. The moment PlayStation forces itself to compete purely as a digital storefront, it has to stand face-to-face against established PC titans like Steam, Itchio, Epic Games Store, and GOG. And under that pressure, maybe Epic's Tim Sweeney will finally secure a massive consumer marketplace victory beyond Amazon's Luna. This is because Sony isn't consumer-friendly. Look at the structural pivot we just saw at Microsoft—Xbox realized their ecosystem was in free fall and completely cleared house, bringing in Asha Sharma to radically overhaul leadership and rebuild around actual consumer value like Valve has done for decades. Sony hasn't learned that lesson and they utterly balk at GOG’s philosophy that when you buy a game, you actually own it. Once the box loses its exclusive identity, the hardware dies, the user base evaporates, and that 'record-breaking' microtransaction revenue vanishes with it. Unless like Sega, you have an IP portfolio that can successfully transition to being entirely third-party—and as we see, it doesn't work for platform holders. We can agree to disagree Cas, we always have times where we do, but the facts tell a completely different story from what I'm seeing.

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  RazorSharpFang (@RazorSharpFang) reported 51 minutes ago

  @CreativeDeduct And if Amazon ever stops doing that well, screwing over customers or vendors enough, well, that's an opportunity for a competitor to swoop in and do what Amazon failed to do - so long as the government isn't holding them back - which is always the real problem in expensive areas.

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  - (@imsyedshz) reported 52 minutes ago

  @AmazonHelp @amazonIN link is not working!!!

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  KumakaiWolf (@KumakaiWolf) reported 53 minutes ago

  @JeffBezos my partner works at Amazon, and her pay has been delayed the last two weeks. Her coworkers can access their money, but she’s told because of IT system error cannot. She called HR last night and they hung up on her. Please have this fixed asap. Rent is due.

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  Michael Taiwo (@AskMichaelTaiwo) reported 53 minutes ago

  I’ve received tons of requests for mentorship in my DMs. Some even copy and paste the same request across all my social media accounts. If you can afford it, schedule a paid consultation with me. The link is in the bio. It is the surest way to get an hour of my full attention. We will use that time to address any issue you need clarity with. If you cannot afford it, you have the following options: 1. Free: Continue to read my posts and take from it whatever you can. I spend a lot of time to share what I feel will help. Take advantage of this free resource. 2. Low cost: Buy my books. Dream is only available on Amazon but No Gree can be bought from Selar. I created a coaching program two years ago. It was $6K/person and I had fun with it. But it also took more time from me than I could afford so I discontinued it. Last year, I wanted to put together a coaching program to help people transition successfully from 9-5 to entrepreneurship. Again, I got too busy to pull this off. I can’t make any promises of starting a mentorship program this year. If I create one, it won’t be cheap. Nothing that will personally take my time will be cheap. Just last week, I helped one guy successfully negotiate a raise ($’000s) during a scheduled call. If you need my attention, book a call. All this “I just need 15 mins of your time, please, please” won’t work. 🙏🙏

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  CK (@ChothaniKrish25) reported 54 minutes ago

  Craziest thing in Amazon OA. You to solve DSA problem as well as debug and solve the development issues using AI-Agent. And most important think is that Agent is not help you to write a code nor do any changes in files. #Amazon