Amazon

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Outage Chart 12/25/2025 05:10

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Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  1. Website Down (43%)

    Website Down (43%)

  2. Errors (32%)

    Errors (32%)

  3. Sign in (26%)

    Sign in (26%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Errors
FranceSaint-Denis Errors
United StatesWalnut Creek Website Down
United StatesDenver Website Down
United StatesSan Antonio Sign in
United StatesTroy Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • fattmatt73 Matthew Fowler (@fattmatt73) reported

    @BallySportsSO I have to restart my system every time I open your app. Not saying Amazon has no problems, but your app is the only one that I have to do this.

  • janette_kj Jay KJ 🏳️‍🌈 (@janette_kj) reported

    Ok, is there a good app for tracking shows you want to watch? I hear about Netflix, Disney, Amazon shows that sound great but then when we finally get a chance to sit down together and watch something not called Bluey or The Wiggles, neither of us can think of anything.

  • johnsalbert John Albert (@johnsalbert) reported

    @AmazonHelp I reached out via phone and chat no less than 4 times since mid August. I was repeatedly assured that Amazon would cover the warranty with no problems, but no action was taken.

  • LunaB65353431 LunaB (@LunaB65353431) reported

    @scobie @amazon @PrimeVideo Prince if Wales has launched and editor in chief for Re tv channel focused on environmental issues and has Not received any monies.

  • anilgarg201977 anil garg (@anilgarg201977) reported

    @AmazonHelp Great platform, resolve my issue in 10 days.

  • johnsalbert John Albert (@johnsalbert) reported

    @AmazonHelp I replied: It's been more than 90 days since the purchase, but at first I was reassured not to worry, that this purchase would be covered because it's a warranty issue & there's no way I could have known the seller sent me an unwarranted product. But I never heard any reply back.

  • monolithgraphi1 James Henry (@monolithgraphi1) reported

    @lizpeek @elonmusk I like how they ignore the fact that Amazon and Walmart profiteered due to the government shutting down their competitions, not to mention Pfizer’s increased profit from tax dollars.

  • johnsalbert John Albert (@johnsalbert) reported

    @AmazonHelp It's been more than 90 days since the purchase, but at first I was reassured not to worry, that this purchase would be covered because it's a warranty issue because there's no way I could have known that the seller sent me an unwarranted product. But I never heard any reply back.

  • CrownTuba08210 David A. Velazquez (@CrownTuba08210) reported

    At least Funimation has season 1 of #Saekano. Maybe down the road, season 2 and the movie will release in their library now that Amazon let the license expire.

  • Aholic_Shubh ShubhanSu Singh (@Aholic_Shubh) reported

    I really apologies for penning this down @amazonIN and @amazon for the cancellation of my order #407-35512255071516 . I canceled it on 17'th Sep and still there is no show for pick up, been following with customer care have just the false commitments and rude behavior. @amazonIN

  • nazgul Dr. Pepper’s Husband (Kee Hinckley) (@nazgul) reported

    @jjainschigg @KinniskaMakes This is the overpriced from Amazon one. That said, the current owner is actually WA based and I’ve heard there is a store somewhere that has it. But I haven’t tracked it down. But it’s the real stuff.

  • rajatmahajan93 Rajat Mahajan (@rajatmahajan93) reported

    @AmazonHelp I have shared the details and gotten a mail from the Social Media team, but the correspondence from ECR team is still missing. The issue was transferred to ECR team on 20th August. I believe 35+ days are more than enough to resolve a simple warranty claim.

  • Kmoody2003 K-Moody (@Kmoody2003) reported

    @zacbowden thinking about android apps on W11, one thing I think no really mention, but Amazon store is primarily tablet apps, and tvapps so phone app scaling isn't really a prob until you start sideloading, so aspect ratio should be not a biggie right? In terms of ui/ux issues

  • ParthDeshani1 Parth Deshani (@ParthDeshani1) reported

    @JeffBezos Dear @JeffBezos I've received damaged product and I am trying to return it but the delivery boy said me that first I've to mail the problem and then if approved then they will take . So what is my fault? I think I have ordered from Amazon is my fault .. Think so......

  • johnsalbert John Albert (@johnsalbert) reported

    @HP Sure. I was sold an HP device by a third party vendor on Amazon, and the device is having technical issues. When I called support and gave the serial number, I was told that it did not have a warranty attached. Apparently the vendor sold it under false pretenses.

  • sheislueberry ✍🏾SignedLue💋 (@sheislueberry) reported

    @AmazonHelp Thank you. I’m praying it makes it’s way back or just a reset issue.

  • mixeduppainter The Painter is in. Sometimes. (@mixeduppainter) reported

    @sidhargrave I think it's just a weird issue with draft2digital? Which at least means that I don't have to worry about things with Amazon for the moment thankfully because that was many more preorders that would've been screwed up

  • FourthThrilling Mỳ Gà (@FourthThrilling) reported

    @RiotSupport @paulosergio_81 I have a problem with the verification. There is no code sent to my inbox or my junk. I need to pass the verification process to obtain an Amazon Prime reward.

  • Chandramoha4 Chandramohan (@Chandramoha4) reported

    @AmazonHelp Refund has been initiated few weeks back and still not able to process it, please be responsible I'm following the issue for months now, and Amazon is calling itself earth's most customer centric company.

  • homelessadvisor HomelessnessUSA™🇺🇲 Project x Adrienne G (@homelessadvisor) reported

    12:40am EST Friday Night Just done with dishes ✔ Exhausted but must wind down. Amazon actually sent me an email in response to one of my feedback comment complaints, boy was it all a lot of work today to try & get my $12 refund..

  • david_j_r_mack David “JetFan” Mack (@david_j_r_mack) reported from Salinas, California

    @AmazonHelp Used the link. Got the same info. Just as frustrated. Refund being processed within 3-5 days. Can take 2 weeks. Same information. Still don’t have the dog door I need. Which is issue. Moving on to get it elsewhere.

  • Livelyanup Anup Duary (@Livelyanup) reported

    @AmazonHelp Rectify your return policy…one should not suffer for any Size issue for a Garment…i think it should not comprises under your best service..

  • imtusharmeena 🙋 (@imtusharmeena) reported

    @AmazonHelp You and your team only make people fool by saying that we will look/review the issue

  • HarperMitchell 黒田 東彦 stan (@HarperMitchell) reported

    @MaraAnn333 There are games in theory you could play operated 100% on Amazon hardware client and server but for the control stream network connection

  • Amazing_Thakur Samved Singh (@Amazing_Thakur) reported from New Delhi, National Capital Territory of Delhi

    @amazon @amazonIN Now amazon is grown up and don't even care about their customers, In my case they removed that product listing which I order, product is different and faulty, also it broken and seems pre-used. Amazon breaks trust this time This is my order 406-4137280-6293911

  • prithabose19 Pritha Bose (@prithabose19) reported

    @AmazonHelp This problem continues today as well. Got more than 500 msgs asking me to be careful of fraud. STOP IT NOW!!!

  • dellafig Queen of Cups (@dellafig) reported

    @edithnicolee RHEY DONT??? I bought it on Amazon so lmk if you need the login 👀

  • santalunecity santalune city (@santalunecity) reported

    fix ur **** @amazon @JeffBezos

  • HeySarah_xo Sarah ♥ (@HeySarah_xo) reported

    Okay so the old chargers DO actually work??? I think there’s just an issue with my Amazon charger specifically…it won’t stay plugged into the phone. Weird. #confused

  • Bussingsucks Chris M (@Bussingsucks) reported

    @CadenHouse @playnewworld Amazon will shut it down within 3 years. I'm genuinely willing to put money on it. Unreasonable sales expectations and a lack of understanding of the industry and genre on Amazon's part will be it's undoing. I trust it'll be a fun, competent game. But I don't trust Amazon.