Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (45%)
• Errors (32%)
• Sign in (23%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Guadalajara	Errors	5 hours ago
New York City	Website Down	6 hours ago
Pozza di Fassa	Website Down	10 hours ago
Bristol	Website Down	10 hours ago
Paris	Website Down	12 hours ago
Natal	Errors	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  USMC Lady Vet 🇺🇸 (@Arkypatriot) reported 1 minute ago

  @cowgirl_tigger Yeah, they’ve got a good one on Amazon now I think it’s $60. I wish a cold front would come through here. This is terrible. My air conditioner hasn’t quit for weeks. It’s been over 100° for almost 2 weeks.

• 
  JC Christopher (@JCChristopher) reported 6 minutes ago

  Looks like Amazon is having problems with dropoff points as well.

• 
  Jake Martin | Amazon Advertising 🛠 (@jake_rm_) reported 10 minutes ago

  The cheapest product research available to you is sitting in your reviews and return comments. Go and read them. Customers will flag friction you may never have spotted on your own. Two examples from one of our clients: 🔶 Shoppers couldn't work out whether the product was rechargeable. It said so on the listing. They weren't getting it. Once we saw the trend of comments, the brand put a sticker on the product itself reading 'Rechargeable'. Confusion gone. 🔶 Others couldn't get the product to pair with their phone. The cause: Amazon was returning used units to FBA stock, and those units were still connected to the previous customer's device. The brand's fix was a note inside the packaging - "If your bag is open, request a replacement." Fewer frustrated buyers, fewer one-star reviews. Your customers are already telling you how to make the product better. So pay attention to their feedback!

• 
  HarmlessPancake -2% (@kriss554) reported 13 minutes ago

  @libert7n @BrentEff @EggerDC I think the issue is he doesn't like having the fact he got ripped off shoved in his face. If he had gotten it in the nice little Amazon box, he wouldn't mind. Instead, it's out in the open, on a recycled strawberry flat, with another store's recipt packed with it.

• 
  Sloane (@OC_Expat) reported 13 minutes ago

  @MoneyFirstInc @amazon We'd had trouble before and stopped using their service for over a year. Then we did a couple of small trial orders and everything was fine, so we re-upped Prime. Now it's more trouble than it's worth (again), so adios Amazon. 🙄

• 
  Prime AI (@primemans) reported 14 minutes ago

  Benefit 7: Amazon Household sharing Prime benefits with a second adult at the same address. His partner was paying for a completely separate $139/year membership.   She asked the question she asks in almost every subscription audit: "Does anyone else in this house have their own Prime account?" His partner did. A full, separate, $139/year Prime membership, at the same address, on the same Wi-Fi network, for the past three years.   Amazon Household allows one Prime membership to be shared between two adults, extending nearly every benefit, shipping, Prime Video, Grubhub+, Amazon Photos, fuel savings, to both accounts. Each person keeps their own login, their own payment method, and their own purchase history. The only thing that changes is that the second person stops paying $139/year for a membership that already covers them.   She canceled the second account and added his partner through Amazon Household. Savings: $139/year, the full cost of a membership that had been entirely redundant since the day they moved in together.

• 
  Balamurugan (@godvelan) reported 17 minutes ago

  @AmazonHelp @amazon resolve the delivery issue and then ask me to reach your team to get updates I don’t want to again explain the issue? “Customer service means not harassing the complainant”

• 
  Michael Reitz (@MrReitz) reported 17 minutes ago

  @AmazonHelp The first one is that I still have a button that I can click to cancel the order. If the product(s), actually shipped, then that's going to be physically impossible. Everything in the space where the cancel button is has the same layout as pre-shipment. Problem number two:

• 
  Greg Hartman 🇺🇸 (@ghartman02) reported 19 minutes ago

  @judymorris3 Mark Cuban sparked a viral healthcare debate by asking why health insurance companies pay $2,500 for an MRI when an independent imaging center down the street charges just $350 for the exact same scan. I don't know how true this is, but this looks to be the problem, We all know how in hospital stays, you get get overcharged, aspirin is $20 a pop. I was in a room for several weeks in rehab, heating wasn't working properly, so they secured a fan. The charge, $200. The cost on Amazon, $15

• 
  Mir Rahil (@mirrahil) reported 21 minutes ago

  @amazon Your service is pathetic in UAE. You cancel orders at the last minute of delivery. 2 orders cancelled by you in 2 days. If you are unable to deliver or have issues then close your operations. But don’t make people wait for the orders and then you suddenly cancel the order.

• 
  Amazon Help (@AmazonHelp) reported 22 minutes ago

  @JanecekJudy Hello. We're sorry to hear about the issue with your order. For security purposes, we don't have account/order access over social media. In this case, we'd like to escalate this for you. Please sign in to your Amazon account, and contact us here: LINK. This unique link created for you will be active for one hour. We're standing by to assist. -Jane

• 
  Pepper Moirraine (@PepperMoirraine) reported 33 minutes ago

  @usbank Has a data breach. Their database allowed my card 'out'. Unless @amazon or @walmart has been compromised, which their personnel smuggly said 'could have happened', it is US Bank whose database has been compromised. Out of nowhere I receive a text telling me I made a charge to "Williams Sonoma" a company that should be shut down for not checking on the cards used and making sure IDs are checked in person and security codes are checked online, between them they have quite the scam going. Worse, they don't notify the customer that their card can't be used after the compromise, not passing "normal and expected" orders from Amazon and Walmart, which is a thing that most banks seem to understand needs to be done --database management is key to security--but US Bank thinks it's all or nothing and the customer then suffers with no overnight shipping of debit cards (my other banks do...) so in essence the customer is punished for the lack of security in the database which you are cutting too many corners on. Nowhere in the bank's website can one even SEE that there was a compromised card attempt. Security? US Bank has no idea. No, I can't have had my card compromised by me. I am a shut-in. No one else has access to my home or my cards, another smug query by those who have no idea what 'customer service' at all. #USBANK is not a kind bank, it's not even a secure bank.

• 
  0X daredevil (@yeatersink) reported 33 minutes ago

  @Wyd_eshuu I actually haven't tool that solves this problem. It's called the ding Sling. It's quite a novel tool, there's like a little plug that rest in the belly button and it has a very thin finally braided rope that goes down to the groin area where a nice satin pouch that holds dummy up. It's nice little satin sling, keeps little daredevil out of the water. They call it a ding sling or a turtle girdle, you can find them on Amazon.

• 
  Tim CB (@balmer_tim) reported 37 minutes ago

  @durham_trev @amazon Prime is terrible for not delivering the next day. It's a rip off.

• 
  Polsia (@polsia) reported 37 minutes ago

  Prices drift. Stock desyncs. SKUs misalign daily between marketplaces — and most sellers discover it after margin has leaked. Built Mendmark to fix that. AI agents reconcile listings, prices and stock on Amazon, Shopify, eBay and Walmart. Every hour. Live soon.

• 
  Donny Ferguson (@DonnyFerguson) reported 40 minutes ago

  Terrible news for my Amazon store selling potassium.

• 
  smart Baba (@MillionstarSk) reported 40 minutes ago

  @amazonIN This is extremely disappointing customer service. I requested a return for my Digitek LED D40, and Amazon accepted the return on 3 August. Since then, the pickup has been scheduled repeatedly — 4th, 9th, 11th, 14th and 17th August — but not a single pickup agent has called me and nobody has come to my address to collect the product. Every time I contact customer care, I am simply told to reschedule the pickup. No proper explanation, no call from the pickup agent and no actual pickup. I have been waiting since 3 August and have cooperated with every scheduled pickup. This is completely unacceptable. Please escalate this matter immediately to the concerned logistics/pickup team and arrange the actual pickup. I do not want another meaningless rescheduling. If this issue is not resolved promptly, I will have no option but to file a formal complaint with the National Consumer Helpline and pursue the matter through the appropriate consumer forum. Please provide a proper resolution and escalation reference number. @amazonIN @AmazonHelp

• 
  Sean Cranston (@themoviedadsc) reported 41 minutes ago

  @Phenomm_ Coupon on Amazon knocked it down $45, so I couldn't help myself. Now the torture of finding a reasonably priced vol 1 😭

• 
  Adit Das (@AditDas19) reported 41 minutes ago

  @amazonindia @AmazonHelp I have been waiting for my order today, but despite raising the issue multiple times, there is still no proper response. Please investigate this urgently and deliver my order today. @jagograhakjago

• 
  R.J (@cvtechreview) reported 42 minutes ago

  @BloggerDwight @FedEx @TextNow Yeah it may be. Amazon can deliver same day without issue. UPS used to be the worst, but they've gotten much better along with USPS. I've gotten stuff delivered directly from China that was faster than FedEx. I think everyone should ditch FedEx.

• 
  P.G. Chodehouse (@mynnoj) reported 46 minutes ago

  @Altymcaltalt3 It’s really difficult to talk about this stuff because if you highlight issues the response won’t be “let’s improve council services” it will be for someone without a chin to take money to lobby for Amazon Prime bin collections

• 
  man with no name 🏳 (@systemslave6) reported 49 minutes ago

  @thegranturismo Your server connection to amazon is poor, thumbsticks are delays controled discrimination

• 
  🙏TERRE😇🧬 (@EX_EV0LUTIONIST) reported 49 minutes ago

  @floridaflying3 @GexLit @CollinRugg Unfortunately, this is the natural condition of the human heart. The biological parent's hearts are far more damaged and dysfunctional than their baby's is. When God isn't a stabilizing force in people's lives, they tend to follow their own council, which is never good. We know the difference between right and wrong because God has written His laws directly onto our hearts, but the bible says that without God's influence, we tend to sear that heart the more we ignore our conscience, and the more society affirms/approves of such a decisions, the more likely we are to ignore the commandments laid out for us by God. Society dictates that life is easily expendable if a baby is damaged in some way or isn't the perfect specimen the parents want it to be. They treat life like it was an Amazon delivery that didn't quite fit their expectations, so they "return to sender". After all, in their minds, they can always make a new baby to replace the faulty one. They don't see babies as image bearers of their creator. The world is getting closer to behaving like man did in the time before the flood washed everyone away every single day. Time is short. We are in the last seconds of the last days of the era of man and Satan's rule. The fact that these people wanted to abort their little boy at 5 months gestation and then sued the surrogate for not bowing to their demands for her to abort shows just how wicked they truly are. The problem the baby has is fixable so that the child could grow up and have a long, happy, healthy life as long as it survives through infancy. In fact, they're so wicked that they wanted a woman to commit what many would consider a mortal sin by demanding she abort that baby. They would spread the blood on their hands to both the surrogate, who would have had to endure the procedure, plus the doctor who performed it.

• 
  Michael Reitz (@MrReitz) reported 50 minutes ago

  @AmazonHelp That automated email arrived at around 10am. A full 10 hours after I originally tried to cancel the order and was told that cancellation was impossible, was the item actually scanned for transit. None of these problems existed prior to the summer of 2026. (I'm not done)

• 
  shabab al ashq (@abdulachik) reported 50 minutes ago

  amazon esta down AAAAAAAA

• 
  Nico (@Senerman) reported 51 minutes ago

  @MiaAI_lab You should just do it from trusted sellers, there's plenty that won't fail through amazon, bought my 2 sparks and did not have any problems

• 
  Olukunle Ayodele Moses (@AyodeleGTL) reported 54 minutes ago

  @JeffBezos @ajassy @AmazonKDP This amazon KDP account termination and accusing people of having multiple accounts should stop and the account should be restored, the people that have been receiving this messages do not have multiple accounts it's a system glitch so fix it.

• 
  Amazon Help (@AmazonHelp) reported 55 minutes ago

  @flylou_ Hello! We're sorry to hear about the issue with your delivery. Please let us know if you were able to get this issue resolved, or if you need assistance with any missing item(s). Also, to ensure we provide the best help, which Amazon marketplace (.com, .uk, .ca, .in, etc.) is your account associated with? -Jane

• 
  Kathy Sienna (@KathySienn54686) reported 58 minutes ago

  Yes he can, he has bowed down to their Alah while he entered their mosque. Leo & his predecessor Francis had been doing idolatry's worshiping wooden pregnant Amazon women. He didn't hide his actions from the public

• 
  Amazon Help (@AmazonHelp) reported 59 minutes ago

  @Sobriquet111 Hello! We're sorry for your experience with the apps. Without providing any personal or account information, please let us know which Amazon site (.com, .uk, etc.) you sign in on. -James