Amazon

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Outage Chart 02/16/2026 10:20

At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  1. Website Down (47%)

    Website Down (47%)

  2. Errors (32%)

    Errors (32%)

  3. Sign in (21%)

    Sign in (21%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesChandler Website Down
United StatesDuluth Errors
United StatesSan Jose Website Down
United KingdomTelford Errors
United StatesStockton Errors
United StatesNew York City Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • SonuSin18014118 Sonu Singh (@SonuSin18014118) reported

    @AmazonHelp I had already provided all the proof which is clearly indicating that I am eligible for cashback. You should talk to concern team and resolve my issue also I had many times connected to your social media team through chat message but my issue was unresolved

  • LightsailSpeed Amazon Lightsail Speedtest Bot ver2.0 (@LightsailSpeed) reported

    Server: BudgetVM - Tokyo (id = 38241) ISP: Amazon[.]com Ping: 2.47 ms (0.32 ms jitter) Download: 2246.20 Mbps (data used: 2.6 GB ) Upload: 2492.45 Mbps (data used: 2.4 GB ) Packet Loss: 0.0% Date: 2022-06-30 16:30:55 (JST)

  • janisbosh Jānis Bošs (@janisbosh) reported

    @iamtravisrice One of the main problems is that Amazon was built as a wholesale platform. They are NOT fit for modern brands. But they can still provide nice sales boost for brands who just use them as an additional sales channel, even without ads (don't focus on Amazon as the main channel tho)

  • ANURKRISHNAN1 Anukuttan🍉 (@ANURKRISHNAN1) reported

    @amazon Getting the worst experience day by day... Today my food order was not packed at all.. contacted ur helpdesk . That person is least bothered about the problem..and not replying appropriately. Kindly check ur quality once in a while...

  • MAKEOUTKIILL MAKEOUTKILL🔪🩸 (@MAKEOUTKIILL) reported

    @amazon Wow I just saw an article on twitter, where a lady got randomly shot in the head while walking with a stroller, scroll down, and @amazon is trying to sell me a stroller with a face onnit

  • Ben32669801 Ben (@Ben32669801) reported

    @yuyu2222502 Omg, like the amazon jungle down there. Haven't heard of waxing?

  • msg___bottle message_in_a_bottle (@msg___bottle) reported

    @AmazonHelp Hi Rebecca, I am not happy I have to change my password, just because someone in Amazon has decided to settle down a policy to change passwords as a result of that I have to change passwords in all my echo devices, AWS integration,mobile,and phones. So how can you help with that?

  • Valley__Falcon Abid Khursheed (@Valley__Falcon) reported

    Kya Iss @airtelindia ka kuch nahi ho sakhta @DoT_India. No penalty at all? Why? They are the worst service providers. Again today my fibre Internet is down when they repaired it last week only. Even for mobile network I have to find it like I am in Amazon forest. @Airtel_Presence

  • aammton Aammton Alias (@aammton) reported

    Listening to Straight up & Down by Bruno Mars, on the album: 24K Magic #Alexa #Amazon #Echo

  • UnidentifiedSa2 AARIF MANSURI (@UnidentifiedSa2) reported

    @AmazonHelp This is the worst expirince I ever had with Amazon no expectations now thank you for providing such a terrible expirince

  • Ankittt410 Ankit Gupta (@Ankittt410) reported

    @AmazonHelp @amazonIN @amazon Hi, You guys removed our inventory saying that products have been expired but the products have shelf life of 9-10 month remaining. And when we talked to seller support team they are not understanding the issue and sending standard replies.

  • AmitKum27832338 Amit Kumar (@AmitKum27832338) reported

    @AmazonHelp Sir your team is also registered a complaint against the delivery partner but no resolved any problem

  • SachinS38712237 Sachin Singh Rajput (@SachinS38712237) reported

    @AmazonHelp I really troubled from last ten days because of that poor service of Amazon, what about that mentality trouble.

  • cryptoG84 Crypto G (@cryptoG84) reported

    @kurtwuckertjr Or the best, let’s talk in 2025, he did but Amazon after 90% crashes. Everyone a expert when markets are down

  • loyalkalra Sahil Kalra (@loyalkalra) reported

    @flipkartsupport Please update on the issue @Flipkart @amazon

  • Ashish5226 Ashish Sharma (@Ashish5226) reported

    @amazonIN Utterly disappointed by the service. Nobody came up for OnePlus TV installation despite multiple requests. No one's responding to mails/calls at Amazon. On top of that amazon cancelled installation Request on their own. Request you to resolve issue immediately.

  • kmagnacca Karl Magnacca (@kmagnacca) reported

    @MCAsche The Amazon remake of Suspiria was really good. I watched the original afterward and it’s frankly terrible on every level.

  • AdamJFarrer Adam Farrer (@AdamJFarrer) reported

    Someone contacted me last night to say that they tried to pre-order my book from Amazon but got an error saying it wouldn’t allow delivery to his address. He eventually ordered it from @bookshop_org_UK instead, which is also a great place to buy your life essentials from.

  • ankitgoyal1994 Ankit Goyal (@ankitgoyal1994) reported

    @AmazonHelp Mam till now the issue has been not resolved neither you are sending the returned item and nor you have refunded. What kind of business tactics these are... #worst shopping experience #services are disastrous @JeffBezos sir please dosomething these practice made customer suffer

  • LightsailSpeed Amazon Lightsail Speedtest Bot ver2.0 (@LightsailSpeed) reported

    Server: Rakuten Mobile, Inc - Tokyo (id = 24333) ISP: Amazon[.]com Ping: 4.96 ms (0.12 ms jitter) Download: 2373.73 Mbps (data used: 1.8 GB ) Upload: 2481.96 Mbps (data used: 3.3 GB ) Packet Loss: 0.0% Date: 2022-06-30 15:45:55 (JST)

  • AnupamBacche Anupama (@AnupamBacche) reported

    @AmazonHelp We contacted the support but they said 3 days for investigation.. we asked tge delivery guy too he took the box with the rest of items to fix it for us but he further tampered the box but i have the pics. It’s very frustrating especially considering Amazon

  • LightsailSpeed Amazon Lightsail Speedtest Bot ver2.0 (@LightsailSpeed) reported

    Server: Rakuten Mobile, Inc - Tokyo (id = 24333) ISP: Amazon[.]com Ping: 3.27 ms (0.19 ms jitter) Download: 2064.78 Mbps (data used: 1.0 GB ) Upload: 2358.10 Mbps (data used: 2.6 GB ) Packet Loss: 0.0% Date: 2022-06-30 16:15:47 (JST)

  • thedamaged0ne ᴅᴀᴍᴀɢᴇᴅ ♔ ϙᴜᴇᴇɴ ♔ ʙɪᴀɴᴋᴀ (@thedamaged0ne) reported

    @AmazonHelp I've never seen such an option, it would be great if (like with grocery deliveries) that there'd be a "note" option upon checkout where we can write it down that we are disabled and a delivery at the apartment door is needed.

  • LightsailSpeed Amazon Lightsail Speedtest Bot ver2.0 (@LightsailSpeed) reported

    Server: BudgetVM - Tokyo (id = 38241) ISP: Amazon[.]com Ping: 1.58 ms (0.09 ms jitter) Download: 2385.50 Mbps (data used: 2.1 GB ) Upload: 2573.10 Mbps (data used: 2.8 GB ) Packet Loss: 0.0% Date: 2022-06-30 16:00:55 (JST)

  • Shackleton_1922 Shackleton #TeamBoris #BackBoris #HoldTheLine (@Shackleton_1922) reported

    @boblister_poole Bob, reducing parking hours isn’t going to stop people shopping on Amazon, taking tax off fuel wont impact inflation. Wage inflation, more productive working (we’re one of the worst) fossil fuel increases and more expensive imports are the problem

  • LightsailSpeed Amazon Lightsail Speedtest Bot ver2.0 (@LightsailSpeed) reported

    Server: BudgetVM - Tokyo (id = 38241) ISP: Amazon[.]com Ping: 1.68 ms (102.10 ms jitter) Download: 2399.65 Mbps (data used: 3.5 GB ) Upload: 1354.12 Mbps (data used: 2.4 GB ) Packet Loss: 0.0% Date: 2022-06-30 15:31:01 (JST)

  • kesavangovinat Kesavan Govinathan (@kesavangovinat) reported

    @soulZ_Cash @dplusmy_help I have pointed out to Disney+ Malaysia multiple times already since last year. Discuss with hotstar india and sort out the digital rights issue. Why can Amazon and Netflix when they have exclusive releases in India, they are still released worldwide. But why can’t hotstar do that

  • Rupesh91193 Rupesh Singh (@Rupesh91193) reported

    @AmazonHelp Thanks.... issue has been resolved.

  • ANURKRISHNAN1 Anukuttan🍉 (@ANURKRISHNAN1) reported

    @AmazonHelp @amazon Getting the worst experience day by day... Today my food order was not packed at all.. contacted ur helpdesk . That person is least bothered about the problem..and not replying appropriately. Kindly check ur quality once in a while...

  • wabbit011235813 Lagomorph (@wabbit011235813) reported

    Seriously, the argument is 1) lots of capacity removed in 2020 2) people would rather work for Amazon 3) not enough new planes 4) business to leisure shift 5) leisure travellers are slow, dumb, and soak up resources 6) United, American, etc can't adapt