Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (45%)
• Website Down (33%)
• Sign in (22%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Houston	Errors	17 hours ago
Málaga	Website Down	21 hours ago
Township of Evan	Sign in	23 hours ago
San Luis Potosí	Website Down	23 hours ago
Hagenbach	Website Down	1 day ago
Houston	Website Down	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  IAMMECH (@IAMMECH3) reported 2 minutes ago

  @DigiSmartElect I bought activa gracia ceiling fan from Amazon I want register for its warranty on your page showing error

• 
  GC. (@quar1an) reported 4 minutes ago

  @ChezzyRezzy @amazon I m almost done with amazon too. They can’t even solve account problem in 5 days. Pathetic

• 
  𝓔𝓶 ♡ (@emkenobi) reported 5 minutes ago

  I would literally hunt this person down and slowly torture them to death if they kidnapped my cat. Why are people so cruel to animals. The cat is wearing a collar so there’s no way he thought it was a stray. He knew that was a pet and stole them anyways. Does Amazon not have tracking devices in their vehicles to see where drivers go???? Please stop letting your cats outside unsupervised!!!! There’s too many sick people out there

• 
  WallyBallou (@HarryPoulter7) reported 5 minutes ago

  @MAHA_Action I have not gotten an Amazon box with packing peanuts in years. And I get Amazon stuff every week. Usually it is those inflated plastic bags, which take up practically no space once deflated. So maybe it is still a problem but don't blame Amazon.

• 
  Bheemappa Bandikeri (@bheemappa_yb) reported 6 minutes ago

  @AmazonHelp @amazonIN This is a long lasting **** issue , I don't know when will it be sort out

• 
  @katseekingtruth (@KatattackTruth) reported 8 minutes ago

  @kacdnp91 Happened to us. I got UTI medicine on Amazon because no vet would see her. She’s never had any medical problems until the one UTI. It’s a scam. She’s 16 and very healthy.

• 
  Kelly Hesketh (@Kelly_Hesketh) reported 13 minutes ago

  @AmazonHelp are you aware your live chat/help option on your app is not working??

• 
  Liminal Space Creative (@LiminalCre8ive) reported 19 minutes ago

  @lfholt @cdclemensen On my Amazon Ap on TV I just push down and in the Alternate Version tab, they have both versions there. If you click the opposite it takes a second to load but continues from where you are.

• 
  Rockey Sonu (@RockeySonu2) reported 20 minutes ago

  @AmazonHelp My order was supposed to be delivered yesterday, but it has still not been delivered today. There has been no update, and the delivery person is not responding to calls. This delay is very disappointing. Please look into this issue and provide an update on my order

• 
  Tom (@TomBrolin_) reported 20 minutes ago

  @p1nkpaleta is simply the greatest show Amazon ever put out (talking about the writing and that bc The Boys has a problem there to be considered 1st)

• 
  BrahMOS(FET) Enjoyer (@suryansh_ks) reported 21 minutes ago

  An interesting problem I got in amazon hackon OA, I had to calculate count of valid pair indices(i,j) based on a frequency condition, initially thought it will be done using BIT but was not sure, so came up with a merge sort variation, like counting inversion pairs and solved it

• 
  NS (@NITESHS9067448) reported 22 minutes ago

  This small scratch doesn’t justify ¥140,000 at all! The management company is quoting for replacing the entire floor but a simple spot repair is more than enough. You can fix it yourself with a cheap wood filler kit from places like Konan or Amazon for just a few thousand yen. If you lived there for several years, this often counts as normal wear and tear.. You may ask for a detailed breakdown of the quote and get a second opinion from an independent repair company. Do not pay without pushing back, a lot of people here are saying itis overcharging.

• 
  @sanevoice53 (@sanevoice53) reported 27 minutes ago

  @amazon Hey Amazon. I don't want to waste my time with your AI assistant who can't solve my problem. I want a real person. A competent one who clearly speaks English.

• 
  Prashant Jha (@jha09prashant) reported 27 minutes ago

  Multiple tickets have been raised with Amazon, but the issue remains unresolved. Each time the promised resolution date arrives, I am asked to wait longer, and a new ticket is created. I have call recordings and email records of my interactions with both Amazon and Carrier.

• 
  Knight Wanter (@knight_wanter) reported 28 minutes ago

  Where is my damn order @AmazonHelp order Id: 408-3068016-7506761 Last time, you guys also failed to deliver the item on time and then received the broken item 2 days later. This is the replacement, I better get it today

• 
  Pietro Mappers (of Success Mappers) (@SUCCESSMAPPERS) reported 31 minutes ago

  Amazon SEO isn't just stuffing keywords; it’s diagnosing your funnel. No impressions? You have an indexing or bid problem. Impressions but no clicks? You have a Main Image or Price problem. Fix the exact bottleneck before changing random variables. #AmazonSEO

• 
  Dhanasekar Nagarajan (@dhansa2k) reported 32 minutes ago

  @AmazonHelp @AmazonHelp : I have sent my order no. Please arrange for return and refund. And also please product down from your platform. It costed 1k to replace my charging port.

• 
  jennifer ♥️ (@_panfilaaa) reported 33 minutes ago

  any one else having problems with Amazon? they keep delaying my orders for days AFTER I’ve already ordered.

• 
  GC. (@quar1an) reported 35 minutes ago

  @AmazonHelp Thanks but that number is not helpful. Pushed me back to login without interaction with agent. This is so frustrating. I have become with amazon since 10+ years and I have some unused credit in acc

• 
  Vijay Deep (@vdsaxena) reported 37 minutes ago

  @AmazonHelp In reply to tweet,Amzn asked me to DM, when DM was sent detailing the issue then Amzn provided a link which takes back to customer service which never gets connected. Tamasha bana kar rakkha hai Amzn ne. They talk in circles & particularly when everything has been detailed via DM

• 
  Amazon Help (@AmazonHelp) reported 42 minutes ago

  @SAMIKSHAGOYAL15 We've cross-checked and the link is working fine. Please copy that link to web browser and access it from there. You can also access the link from desktop (PC or laptop) web browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link. Let us know if the issue persists. -Sankita

• 
  RS S (@RSS91220239) reported 42 minutes ago

  @TheRealThelmaJ1 Got an Amazon Fire tablet for free through a rewards program about 5 yrs ago and it's been awful from the start. Extremely slow. Wouldn't recommend a tablet from them. My Samsung has been a delight though.

• 
  Ronik (@itz__ronik) reported 43 minutes ago

  @AmazonHelp I have checked my inbox, spam and promotions folders but have not received any email regarding this issue. Please resend the email. Also, my return pickup was cancelled due to “verification failed” even though no pickup agent visited my address and I received no call.

• 
  Rohan Paul (@rohanpaul_ai) reported 44 minutes ago

  Amazon unveiled “Resilient Network Graphs,” (RNG) a data center network that reduces hardware needs by 69% and raises throughput by 33%. It is now default for most AWS workloads. They revealed that it has been quietly deploying the design across its data centers since last year, and it is now the default data center network for most AWS workloads. It replaced tree-shaped datacenter networks with flatter random ones that waste less capacity. For decades, fat-tree networks worked because they were predictable, but their layered shape can concentrate traffic at choke points while other links sit underused. So the problem is that fat-tree networks are easy to run, but their hierarchy can trap traffic on a few links while other links sit unused. “Resilient Network Graphs,” (RNG) fixes this by connecting routers in a flat quasi-random graph, so many different paths exist between servers instead of a few fixed routes through upper layers. RNG attacks the problem by flattening the fabric into a quasi-random graph, where many small independent paths replace a few privileged routes. Its routing system, Spraypoint, spreads traffic across many separate paths, while its ShuffleBox cabling device makes the random-looking wiring practical to build and expand. Instead of asking every packet to chase the shortest path, Spraypoint fans traffic outward and then guides it back through distributed waypoints, creating many edge-disjoint paths without requiring exotic switch memory. The authors tested RNG in 2 real Amazon production fabrics and compared it with fat-tree networks using transport and storage workloads. The main result is that RNG matched fat-tree application performance, found far more separate paths than common routing methods, and was estimated to cost 9% to 45% less. The hard part is not the idea, but the engineering, because routing in a random mesh needs smarter path selection and the physical system must manage millions of fiber connections without becoming impossible to operate. This is important for AI clusters because training traffic is huge, synchronized, and sensitive to congestion, so a network that spreads load better can make expensive GPUs spend less time waiting. ---- Link – arxiv. org/abs/2604.15261 Title: "RNG: Flat Datacenter Networks at Scale"

• 
  js (@jscodedeep) reported 46 minutes ago

  @jonnajarian @blueorigin Amazon used $500m token to rebuild blue origin, blew up is not surprise, AI could not detect logic error, lack physical experience and common sense, it's foundamentally wrong, blew up is for sure, pretty code, fatal error.

• 
  Shiva Kanaujia (@ShivaKanaujia12) reported 54 minutes ago

  @AmazonHelp Please escalate this matter to a senior head as the normal specialist team is unable to resolve my issue."

• 
  Viren Ramani (@Viren_Ramani_) reported 54 minutes ago

  @AmazonHelp @PanasonicIndia I have also contacted Amazon support multiple times. My call logs show repeated conversations with Amazon and repeated attempts to contact the assigned service center. Despite all follow-ups, the issue remains unresolved.

• 
  AndyBav BCFC (@oftenpartizan) reported 56 minutes ago

  @AmazonHelp is there a server error ?

• 
  Vlogettan (@vlogettan) reported 57 minutes ago

  @amazonIN @AmazonHelp I ordered a TELESIN Enduro Battery, but received a standard battery instead. I requested a replacement, and the incorrect item was picked up on 22 May 2026. It has now been more than a week, and I have neither received the replacement nor any update regarding its status. This is quite disappointing, especially since the issue was caused by receiving the wrong product in the first place. Order ID: 404-2692356-2681934 Please investigate this matter and provide an update as soon as possible.

• 
  Rishi (@Ruhk_791) reported 1 hour ago

  @AmazonHelp @amazonIN , this is getting ridiculous. My product is still under warranty, but nobody is picking it up or resolving the issue. Your social media team keeps asking me to check messages and emails, yet there’s nothing there. It’s been over a week, and you’re wastingtim