Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (46%)
• Errors (29%)
• Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Austin	Website Down	3 hours ago
York	Website Down	5 hours ago
Troyes	Sign in	1 day ago
Paris	Website Down	1 day ago
Dover	Website Down	1 day ago
Middletown	Errors	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MJ (@martiinwrites) reported 4 minutes ago

  @AmazonHelp @AtombergCares @atomberg_tech Hi Team , Technican arrived today and fixed the installation today. Thank you so much in resolving the issue.

• 
  Pixii (@Pixii_ai) reported 5 minutes ago

  A stain remover just sold for $325M. Miss Mouth's was acquired by Church & Dwight. The playbook is simple: - solve a boring problem - dominate Amazon You don't need a glamorous product. You need a flawless listing.

• 
  Sam Jennings (@SamJenn10937944) reported 6 minutes ago

  @ninnyd101 I doubt u crunched actual numbers. That much data would have taken down the Amazon, to print all that paper. I suspect what we're going2get, out of this, in 5-10 years, is more-efficient-computers & AC-that-uses-less-energy, b/c necessity is the mother of invention.

• 
  Bartosz Hernas (@bartosz) reported 9 minutes ago

  @KrzysztofH74666 You just described every single company. I cannot run custom software on Tesla. I cannot use non Amazon delivery on Amazon. I cannot use non Sony games on PlayStation. I cannot use non Porsche software in my 911. I cannot use non LG software on LG TV. It’s fine. EU is adding harm to it by slowing down innovation. Apple owns the iPhone why shouldn’t they be able to offer only their streaming service? BMW, Porsche, Audi doesn’t offer Google maps or other apps? Nintendo doesn’t allow custom apps on their Switch. X doesn’t allow custom ad networks. Even EU own government owned stuff control what integrations are there. Not their job to mess with free market.

• 
  Abdulkadir | Cybersec (@cyber__razz) reported 10 minutes ago

  Linux itself does not make money. Linus Torvalds is not sitting on a pile of Linux licensing revenue. The kernel is free. That is the point. The money comes from everything built around it. Red Hat is the most cited example. They took the Linux kernel, built a polished enterprise distribution around it, and sold support contracts, certifications, and service agreements to corporations. The software was free. The guarantee that someone would answer the phone at 3am when production went down was not. IBM acquired Red Hat in 2019 for 34 billion dollars. Entirely built on open source software. Canonical does the same with Ubuntu. The desktop version is free. Enterprise support contracts, managed cloud infrastructure, and commercial services for large deployments generate the revenue. SUSE operates on the same model. Enterprise Linux distribution, commercial support, professional services. Google built Android on the Linux kernel. Android powers roughly 70 percent of the world’s smartphones. Google does not charge for Android. They make their money through the Play Store, Google services, and advertising that rides on top of the platform that Linux made possible. Amazon, Microsoft, and Google run their entire cloud infrastructure on Linux. AWS, Azure, and Google Cloud generate hundreds of billions in combined revenue annually. Linux is the foundation underneath all of it. The kernel itself is maintained by thousands of contributors including paid engineers from Intel, Google, Red Hat, Samsung, and Microsoft. Those companies contribute because Linux running well benefits their products directly. They are essentially funding public infrastructure that their businesses depend on. Free to use does not mean no commercial value. It means the value moved up the stack.

• 
  TMcCarty (@Jatrac04) reported 10 minutes ago

  Sharing Post: Karmelo Anthony’s parents are visibly upset after his lawyers rest their case. Reports from inside the courtroom say: “When everyone returned to the courtroom, Karmelo’s mother had her head down, and his father was leaning his head against the wall. Earlier in the trial, both appeared much more engaged with what was happening.” Looks like they just got smacked in the face by reality. The fake activist race hustlers they’ve surrounded themselves with for months had their head boosted up thinking that Karmelo had a solid self defense case just because he was black. They kept themselves busy with all of the donation money and Amazon wishlist gifts that were rolling in. Now the day of reckoning is upon them.

• 
  Jake Matthews (@MentorBate) reported 15 minutes ago

  @prewardarkroom One day I ordered stickers from Amazon that had special words on them. These stickers were meant for car windows and were VERY difficult to remove. Didn't cause any permanent issues but sure ruined a day or two. I loved these stickers.

• 
  Naman (@UserStoic69) reported 17 minutes ago

  @AmazonHelp Wrong order is selected there , the issue is in else . Please fix this

• 
  Jonah 📦 (@jonahhodges_) reported 17 minutes ago

  The exact SmartScout process I use to find brands worth pursuing: 1. Filter by category you understand. Don't source blind. 2. Set revenue range at $30-100K/month. Big enough to matter, small enough to still need help. 3. Look for listings where random sellers are leeching off the entire buy box. That's your opening. 4. Check listing quality. Broken images, no A+ content, thin title, 2015 photos. The worse it looks, the stronger your pitch. 5. Go to their website. Are there SKUs there that don't exist on Amazon yet? 6. That's your opener: "You have 14 products on your site with no Amazon presence. I can fix that." Do this and you WILL find brands worth partnering with. Save this for later.

• 
  Rinrin 🦦 (@prinrinzessin_) reported 18 minutes ago

  so apparently my bank just had extra protection against amazon specifically (weird cus it was never an issue before) thats why my payment always failed but well its too late now. fk this bank for just telling me this now and amazon for blocking my acc

• 
  Anonymous Coward (@AnonymousCowar0) reported 22 minutes ago

  @SPYGO19726 Here is an example of companies that are not launching certain features in their devices, vehicles and software in the EU because of DMA: Alphabet, Apple, Meta, Microsoft, Amazon, ByteDance, Booking, Tesla, etc. This is not an Apple issue, it is an EU DMA issue.

• 
  Azad Amam (@azadaman007) reported 23 minutes ago

  @flipkartsupport I am extremely disappointed with the TV I purchased from Flipkart. Instead of enjoying a new product, I have been facing continuous problems and unnecessary stress. The issues I am experiencing are: Amazon Prime Video is not installing or working.

• 
  sainath patil (@sainath_aisha) reported 24 minutes ago

  @amazonIN @chetakofficial. At least Amazon has replied to my previous post but Chetak has not responded yet. Chetak official X handle do it the same way as their E-Mail team does. I think they literally don't care. They don't take responsibility in resolving issues of customers.

• 
  idk somebody (@Uniqueindian18) reported 27 minutes ago

  @JezCorden The XBOX listings on Amazon here in India, is that of US, since every other stock is seemingly taken away. Charging adapters are not compatible, warranty issues might be lurking because of that. However on Flipkart they have them; but at a extremely high price (200$ more than the actual prices even after price increase) Though skeptical too; if they are genuine. Series S is available but that too is overpriced

• 
  Margin Valley Research (@marginvalley) reported 28 minutes ago

  8/ The pattern that's the opposite of what you'd expect The names that have not raised equity (Microsoft, Amazon) are the cheapest relative to history. Alphabet, which actually did raise, trades roughly where it has for the last decade. Meta, which only had a rumor, was already discounted before it got marked down further.

• 
  Madhu Bindu Dondla (@madhu_dondla) reported 29 minutes ago

  @AmazonHelp Stop this ‘send a DM’ drama. You are entertaining a fraud seller, that’s evident, after so many customers highlighted the issues still no action, you haven’t blacklisted the seller?!

• 
  RAHIL SHAH (@rahilshah21) reported 31 minutes ago

  @AmazonHelp I did & experience where reduculased so better resolve my issue else I’ll take this to consumer court

• 
  Groks 3rd Leg (@Grokthebuilder) reported 36 minutes ago

  @CashSupport You guys have the ability to get me the Amazon user name. I want to hunt this person down and kill them. So it never happens again

• 
  Nirav Ashar (@nirav_ashar16) reported 37 minutes ago

  @AmazonHelp What an irony. Yesterday I was assured by your executive that no such issues will be faced by me in future and seems things have not changed at all. An order to be delivered by 12pm ( noon today) is yet not received and the agent is not answering calls amazon

• 
  The DreamCode Oracle (@TheDreamOracle) reported 41 minutes ago

  @AmazonHelp @amazon Thank you for understanding that not everything needs to end with me sitting in front of a computer screen or on the phone waiting to talk to somebody who's going to do absolutely nothing about it. If Amazon wanted my package to arrive on time, they could have simply shipped it correctly the first time. For now, I'll stick with my snarky theories: • My package was recruited into a secret government program and can no longer discuss its location. • It achieved sentience, saw the state of the world, and chose to disappear. • A warehouse raccoon has declared it protected territory. • It was loaded onto the wrong truck, the wrong state, and somehow the wrong continent. • It was selected for a three-day spiritual retreat to discover its true purpose. • It escaped captivity and is currently living its best life somewhere in the Appalachian Mountains. • Archaeologists will eventually discover it and classify it as a lost artifact of the Amazon Prime era. At least those explanations are more entertaining than "an unexpected issue occurred."

• 
  Shobhit Siddharth (@shobhitsid) reported 43 minutes ago

  @amazon @amazonIN @AmazonHelp you guys are such bad service that you disconnect the call without even resolving the issue, and neither have the courtsey to resolve the issue and keep crying about the RBI norms ands keep blaming the customer? This is ridiculous

• 
  Malay Krishna (@Malay4Product) reported 44 minutes ago

  Zepto filed its IPO papers today and the numbers tell a very interesting story. Let me break down the 690-page document. First, the headline. Zepto wants to raise around Rs 8,010 crore in fresh money, plus existing investors are selling shares worth more (the offer for sale). The company is now called Zepto Limited, converted from private to public in December 2025. It will list on both BSE and NSE. Now, the business. Revenue has more than doubled. ₹4,454 crore in FY24, then ₹11,110 crore in FY25, then ₹22,623 crore in FY26. In two years revenue went up 5x. That is genuinely fast. But the losses got bigger too. Loss of ₹1,215 crore in FY24, ₹4,700 crore in FY25, ₹5,905 crore in FY26. So the more they sell, the more they lose in absolute terms. But the loss per order is shrinking fast. Their adjusted loss per order went from negative ₹95.84 in mid-2023 to negative ₹59.40 by early 2026. Still losing money on each order, but losing a lot less than before. The best part is that their customer acquisition cost collapsed. Digital marketing cost per order went from ₹33.75 in FY25 to ₹4.31 in FY26 to just ₹1.01 in the last quarter. So, they are no longer burning cash to buy customers. People now come to Zepto on their own. Also, the dark store engine is clearly working. They have 1,139 dark stores. Orders per store per day went from 1,325 in FY24 to 2,140 in the last quarter. Average delivery distance dropped to under 1.8 km because stores are packed densely in the same neighbourhoods. Shorter distance means cheaper, faster delivery. Of course total orders have exploded. 132 crore in FY24, then 332 crore, then 640 crore in FY26. Orders per day crossed 17.5 lakh. Users hit 48 million, up from 10.57 million two years ago. But the best part about the Zepto story is their advertising revenue. Zepto's ad revenue went from ₹49 crore in FY24 to ₹651 crore in FY25 to ₹1,635 crore in FY26. Brands pay to show their products higher in search. Almost pure profit. 2,468 brands now advertise. This is the Amazon playbook. Delivery gets you scale, ads get you profit. Zepto says that ₹1,629 crore will be allotted for about 1,904 new dark stores. ₹1,735 crore for rent on existing stores. ₹1,325 crore on tech and cloud. Most of it into expansion, basically. Another important point is that the founders Aadit Palicha and Kaivalya Vohra are NOT selling. The sellers are early investors led by Nexus Ventures. Founders holding their stake is a good signal. The bear case for Zepto is that it is still deeply loss-making, ₹5,905 crore lost last year, in a brutal price war with Blinkit, Instamart, BigBasket, Flipkart Minutes and Amazon. But the bull case is pretty tempting. Revenue 5x in two years. Loss per order shrinking. Customer acquisition cost down 97%. A high-margin ad business growing 3x a year. The unit economics are clearly bending the right way. The question is whether the improving per-order economics catch up to the growth before the cash runs out. :)

• 
  Roderick Herndon (@R_Herndon) reported 45 minutes ago

  @BiggsSmalls1 @XaviercMiller And he didn’t sell Amazon he only step down as CEO he is still chairman and still owns the company lol

• 
  Tom Inman (@te_inman) reported 46 minutes ago

  @KWBussard_ What is the answer? These marketing firms are locked down with algorithms and gatekeepers. I'm probably sticking with Amazon and also trying BookBub.

• 
  billyfba (@billyfba) reported 48 minutes ago

  @TonyGainzzz Imo, if you have to pick the first domino to master, it has to be Cash Flow. It is literally the lifeblood of your business. Amazon is a delayed-return environment where revenue generated today isn't available for 14+ days. Statistics show that 82% of business failures are attributed to cash flow problems. If you aren't auditing your account with surgical precision, you are headed for a blowout.

• 
  0xNinjachiip (@ninjachiip) reported 52 minutes ago

  why does it matter? You see, the current giants of web2 - Amazon, Google, Meta, and etc, own pretty much the internet. Sure, you have an Instagram account, and you get to “control” it - what you post, whether its private or public, stuff like that. But the underlying owner is still Meta themselves. To put it bluntly, they’ve just given you a “rental flat” in their building. And the rent you pay is in the form of data. That’s a problem, because with much data comes LOTS of power. —---------- So Web3 is trying to solve that, by bringing ownership back to users, through intentional design.

• 
  Salistita (@Salistita011) reported 56 minutes ago

  @greyfinance I added my card to run ads on Amazon, and it stated that the pre-authorization charge would be reversed immediately. However, since May 29, the charge has not been refunded. Please help resolve this issue.

• 
  BagdadBill (@BagdadBill62) reported 60 minutes ago

  @FLCons My nephew works at Amazon. He says theft from employees is their worst problem and that its organized.

• 
  Gorbz, Part-time Vtuber & chilli nutella croissant (@Gorbz10) reported 1 hour ago

  I don't know what is going on with these adverts lately. They all seem to be from random accounts, most with only 3 posts but some with significantly more. Press the "why this ad?" button, and Twitter says that info is not available. Tell it I am not interested in the ad, and a few scrolls down it is there again from a different account. Mute the account. Shows up again from yet another account. At this point I would rather have an advert from Amazon trying to sell laundry detergent than another one of these.

• 
  Jeff (@JeffSendsIt) reported 1 hour ago

  I started selling on Amazon 11 years ago this month. Crazy to think about how much my biz has changed over the years. From a side hustle while working a corporate job to full time gig. Going from dining room to a finished garage to 2.5k warehouse to 7.2k to almost 15k warehouse. One man team to having 20+ working for me. Suppliers / sources / sourcing methods constantly changing with the times. 2019 we did $8M in sales with a huge focus on RA. I did OA and WS myself and I had a team of RA shoppers up and down the east coast. I had 3 people that were local and would shop and drop off almost daily. Then 2 that were semi local (60 to 90 mins away) who would shop during the week, store stuff locally and then do one big drop off. And then 5 shoppers scattered around stores we targeted in FL, TN, GA, DE, MD. They would shop and ship back to my warehouse to prep. While I was having good success with RA, I always struggled with efficiently managing it and how to scale it further. In 2020, COVID hit and I shifted our RA team to OA shoppers and went all in on OA. We hit $11M in Q4 alone that year with RA just being 1.47% of our total sales and OA sitting at 80%. Massive unplanned shift based on adapting to what market was giving us. Once constant I've seen in past 11 years it Amazon is always changing and you need to adapt or you will be pushed out. Excited to see what the next 11 years bring!