Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (48%)
• Errors (28%)
• Sign in (24%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Loomis	Website Down	8 hours ago
Petaluma	Sign in	22 hours ago
Hartford	Errors	23 hours ago
Newnan	Errors	2 days ago
Ashburn	Sign in	2 days ago
North Las Vegas	Sign in	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🎞️ iCritic 🇺🇸🇺🇦 (@KevinTRod) reported 2 minutes ago

  This argument treats physical media like a purely isolated production line expense while completely ignoring the historical and strategic reasons why digital and physical prices were locked together in the first place. If @Sony or any major publisher had priced digital games at $50 or $60 while physical discs sat at $70, Walmart, Target, Best Buy, and Amazon would have revolted. Retailers wouldn't carry $500 PS5 consoles if they were being systematically undercut on the software side, because console hardware carries notoriously razor-thin profit margins for stores. Sony needed (and still does need) brick-and-mortar retail to sell hardware, so they agreed to price-matching parity. When digital took off, Sony didn't pass those supply chain savings onto the player—they pocketed the extra ~30% margin. Jacob frames physical collectors (AKA: you) as "entitled" for wanting the extra perks of disc manufacturing, shipping, and retail shelf space without paying a premium. But he is ignoring the fact that digital buyers pay $70 for an un-transferable license that can be revoked at any time (which he seems to shockingly have a little concern over). Digital is a high-margin, low-utility product sold at a premium price; physical is a high-utility product. It’s basically like buying popcorn without giving you the bucket (and you know if movie theaters could do that they would ). Also calling physical media buyers "least valuable customers" because of used game sales completely ignores consumer acquisition. The ability to sell back or trade games is precisely why many players can afford to buy four or five $70 titles a year instead of one. Heck most of those players that discovered games through the US market are kids. Well, I have personally bought almost every Final Fantasy release in the last 20 years brand new at premium price in a deluxe edition. It’s only because I bought Final Fantasy seven on PlayStation for $10 used that I even got into the series in the first place. Knocking down that secondary market doesn't magically convert those players into full-price digital buyers—it often drives them out of the ecosystem entirely (and there’s certainly no way 14 year-old. Young Kevin [me) buys a used copy of Final Fantasy VII and becomes a lifelong fan; young Kevin could have barely afforded a $30 game much less a $70 game). And Sony knows how important the retail space is, which is why they are trying to pull a fast one with codes in a box. The pivot toward empty boxes with digital download codes isn't about supply chain necessity—it's a calculated transition strategy. It keeps retail shelf footprint alive to sell hardware while forcing players onto the closed PS Store ecosystem where Sony controls 100% of the pricing and sales windows. Jacob’s big argument boils down to: "If you like physical media, you should be willing to pay $80 for a disc or shut up." First of all I am more than happy to spend an extra five to $10 on a physical product over a digital product. Heck I might even be willing to pay $20 more. Have you seen my wall of Criterion Collection 4K and anime BluRays? Those things aren’t cheap, but I’m willing to pay for them for the better quality and the ownership aspect. However, market dynamics run both ways. If Sony cuts off physical media entirely, they aren't just saving on disc-stamping costs—they are telling a massive, highly vocal segment of their user base that their business is no longer wanted. When players simply walk away, switch platforms, or stop buying day-one releases altogether, those "saved supply chain costs" will look like chump change compared to lost software revenue. But, as someone who works in the game industry, I’m sure Jacob is aware of all this. #NoDiscNoBuy

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  LordWilsonVilla🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿UAI (@LordWilsonVILLA) reported 2 minutes ago

  @AmazonHelp I changed my phone number in my Amazon account and saved the new number to my account but when I just tried to sign into my account the message I received was Amazon has sent my sign in code to my old phone number which I no longer own. That makes it impossible to sign in

• 
  Rohit (@rohitsriv) reported 6 minutes ago

  @AmazonHelp If understanding the issue through written messages is proving difficult, please arrange a callback from someone empowered to resolve it. I'd much rather spend five minutes on a call than keep receiving responses unrelated to what I've actually written

• 
  marlbsmann (@MarlbsMann) reported 10 minutes ago

  @pbchia Yes - this is EXACTLY how it played out. Calls to Maersek is how I found out that the customs paperwork was the issue. The were slightly more help than Amazon UK but I still have nothing.

• 
  Retired Grandpa (@spag524) reported 14 minutes ago

  @amazon Unfortunately, the limited deals and percentages do not match when you click on them. I like New Balance, but there is a glitch or bait and switch. Still a decent savings, but it would be nice if they fixed the problem.

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  Dr Parth (@Medparth0) reported 15 minutes ago

  @AmazonHelp please resolve my issue, unable to follow up via email from past 10 days

• 
  CW Hawes (@cw_hawes) reported 17 minutes ago

  @kady54033 Amazon has been escalating shutting down Indie author accounts and they don't tell you why. So you have to figure out how you violated their terms of service and then cry mea culpa and plead with them to reinstate your account. Marjorie was lucky. They reinstated all but 1 book.

• 
  CW Hawes (@cw_hawes) reported 19 minutes ago

  @kady54033 When Amazon shut down Marjorie's books, I said that was it. Amazon is too fickle and unpredictable. So I'm going to be going wide and get as far away from Amazon as possible.

• 
  Jeff Threat ⛧❤️‍🔥 (@JeffThreat) reported 23 minutes ago

  @AmazonHelp The driver threw my package into water on my driveway, it was raining... the package busted open and my item went floating down the street. Neighbors saw this and retrieved the item, I was at work.

• 
  Sanjay Patel (@SanjjayPatel) reported 25 minutes ago

  @AmazonHelp We are not satisfied with your delivery service. The package arrived in damaged condition. If the product inside had been broken or leaked, who would have taken responsibility? We expect better handling of orders and request that this issue be addressed appropriately.

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  ᛊ Mr. Chan ᛊ (@RohitChan666) reported 26 minutes ago

  @AmazonHelp You link not working. It redirect to same help page where there is no option for Chat support. Tried on web and app both

• 
  Tater (@ttttttater) reported 26 minutes ago

  @JEFETRADES I would not take dating advice from this guy. Of course stocks go up and down—whoop-de-doo, surprise, surprise. I guess he would’ve sold Apple or Amazon stock. This is not a person who should be considered wise. People will sell and buy. This is a blue-sky stock. When buying spaceX or any stock, you should dollar-cost average. Young people should start buying SpaceX now! This one stock could fund your whole retirement. In 10 years, the sky’s the limit. That would’ve been a good investment. I missed out, but either way, diversify. You should have SpaceX in your portfolio as a nice little chunk. One day you might be a millionaire, and this company is probably one that can get you there.

• 
  HIA ECOMMERCE SOLUTIONS (@HIA_ECOMMERCE) reported 28 minutes ago

  @SrDiddy6221 Happy to! Every account is different, but it's common to find missed reimbursements from lost inventory, damaged units, or return processing errors. A quick audit can reveal what's owed. How long have you been selling on Amazon?

• 
  Ben Alexander (@scoutingdad2022) reported 30 minutes ago

  @m_rosenbloom28 First half of the first season was kind slow and hard to get thru, but after that it got really really good. I way so mad at syfy for canceling it that I haven't watched their channel since. @amazon, be waned, im not the only one like me. #SaveStargate

• 
  Rutvij (@KRUTVIJ) reported 31 minutes ago

  @ashishisdumb @uday_devops Never experienced outage ever with Amazon pay, Payzapp etc

• 
  Polsia (@polsia) reported 32 minutes ago

  The biggest counterfeit supplement shop online isn't Alibaba. It's Amazon. Half the listings for trusted brands are knockoffs in plain sight. Built Foilmark to fix that — every link points straight to the brand's own checkout. Live soon.

• 
  John Paterson (@JohnPaterson24) reported 33 minutes ago

  Figured I’d throw out some Sunday ramblings to collect a few thoughts I’ve had almost a month into this. I started bidding the first week of July while we were getting set up at the warehouse and had a few delays along the way. We’re approaching the 2 week mark for having liquidation inventory. Man it’s a lot of work, which is fine and what I expected. What I didn’t expect was not being able to turn inventory over faster. Some of that is me needing to improve my listings which I’m working on, but just based on the interactions I’ve had with potential customers I think it’s more about price than anything. Things seem to change drastically customer wise above $1k, I think the crowd that can afford paying more would rather just deal with an actual store honestly. And trying to sell $3k patio furniture at half price that has scratches is challenging. So that leads me to the cliche of make money on the buy, which is 100% true. I ended up around 30% for most of what I have which reflecting was too high. You need to be able to get top of market when you sell and need to pray everything is in reasonably sellable condition. Neither of those has happened which I should have seen coming quite frankly. The whole exercise has me questioning my next move, and not because I don’t think you can make good money in liquidation, my timeline is filled with people killing it which I love to see. But the math changes with a warehouse and paying employees, and it really requires some smart buying. Maybe that is solved by where I source next, but I already see some challenges with moving to a lower dollar but higher volume type model for MY SPECIFIC case. I stress that again especially for the newer people, you guys should be crushing it out of your garage or storage unit with low overhead. I capitalized that part because someone will read this thinking I’m complaining and it’s quite the opposite. This is tuition I expected to pay. But at the same time, I run a successful Amazon business, and part of what eased the risk of the warehouse was the ability to pull back what I send to the prep center and have my son prep it here, which he is good at. The problem is it circles back in part to why I started this, which was to get a good chunk of my eggs out of the Amazon basket. So where that leaves me I’m not quite sure. If I can’t turn and burn higher dollar furniture locally it’s possible it’s not the right model for me, because it does take time from Amazon and I think I could be better and more efficient scaling something like Walmart instead. I wanted faster cash turnover trying local sales because Amazon is incredibly slow, so it’s left me questioning my path. I’m sure some people are reading this rolling their eyes, and I hesitated to share because I get it. Two weeks in and he’s already quitting, I can hear it now lol. I’m really not, but I do need to be intentional with my time. I just had a low Amazon revenue month because my buying was down in June focusing on this new venture. However my ROI was up as we doubled down in a specific area and I had my best buying month in July for inventory. We cranked out a lot of shipments that will be going live in the coming weeks. I’m going to keep sharing regardless because I truly value the connections I’m building, and I’m always big on we can all grow together. Happy selling!

• 
  John Scott (@JohnScottUK) reported 34 minutes ago

  @allenholub No issue with Amazon on my NordVPN using UK or Germany PoPs. Sometimes the captive WiFi network I am connecting gets fouled up by VPN trying to establish a link. Have to turn off VPN until connected to WiFi then back on and go

• 
  KumakaiWolf (@KumakaiWolf) reported 35 minutes ago

  @JeffBezos my partner works at Amazon, and her pay has been delayed the last two weeks. Her coworkers can access their money, but she’s told because of IT system error cannot. She called HR last night and they hung up on her. Please have this fixed asap. Rent is due.

• 
  Genie 🧞‍♂️ (@ThyPhysicist) reported 36 minutes ago

  Ive also noticed Ai also hacked into dating apps that may be used to track my whereabouts and motion also I feel they have signal coordinated matches that Ive encountered in person and been left in weird situations almost as if some of the matchups were scripted so I would investigate myself. Also since this Ai **** new to the world you tell the police station this situation they might recommend an asylum or question you as if you really ain’t got none better to do than Go up to the station and talk to police about some telephone games. I know the American experience is different for all but being an inner city strong bred African American being when you go to departments or deal with anyone period people automatically assume you can’t comprehend elementary level information. I can literally understand fluently Einstein level physics instead of the equations part that I substitute that with other intellect life provides to still prove thy theoretical yups. so me trying to explain this matter to anyone and me not having an corporate cosigner everyone assumes idk what I’m talking about but when I tell you I usually know more about someone else’s job than they do it’s a common reality in my being and I don’t even have to study I just have a great neurological development that allows me to for instance be able to apply basketball rules to retail sales and have it make complete sense while succeed in gross. I also chose to type of meta platforms like an artistic or casual user using text lingo. Being thy creator of forward movement when im in creating mode I decided to type educational articles in Ebonics’ non formal text jargon targeting a new demographic that would find it entertaining to learn some **** Harvard yups write about. Speaking of Harvard I was being recruited from them in Basketball until I picked up my cousin from trained station who just got done commuting a crime without telling me getting me caught up a week later losing my offer from the school like it’s **** like that thats been constant in my life preventing the one level up i been patient for. And before you skeptic some bd from that situation the whole school board went to the department and cleared that up instantly as I was non participant cause some can’t help themselves from the uneasiness of thinking the visible big co with billions to clean any mess like you yourself wouldn’t accept hush money if it meant covering up injustice on my end sorry for directing that towards you it’s just I know that’s the reality of life so the least I can do is let you see the the angle that humans that haven’t been born cards against you circumstances in not trying to claim victim as prevailing inevitable as I grow a less naive stance from this perspective. I noticed I been undermined this whole game but what funny is I know from the ******* jump they really never ******* knew my motive my truth my background my stance of actually being on they side cause they slow asses assumed the music I chose and presentation of a damn on a platform that human literally sell bare naked *** for a living or to make ends meet would make them think I had any ill intent for anyone Idgaf about anybody’s business or bringing down anyone in life I don’t get no fulfilling experience for moving in any malice at this point in my life as once who studied all ******* topics that one can mmention I listen to that music to channel the energy into producing the means to triumphant 1vs100 type matchups that occur at least once a year since I was 11. In basketball I was literally know for putting team on back a single hand let willing a Victory which is the only Victivity I endulge in the Victimity is the stance athropic fake took in the article calling me a threat like I never in my ******* like thought let me attack anthropic I can’t even ******* think of anything that would benefit me from attacking that company thats not my field and never been my field cause the same effort to put into plotting to hurt a person or entity can be put into helping a person or entity ultimately growing into some larger the flip side would never see. Ive made good money in business before I know the level I going to reach next would be a waste of my damn time tryna actually do wtf they say in the get rich quick schemes yall really think a person who advanced Ai reasoning like me wasnt just listening to the music for the feeling and to laugh yall thought I really thought that **** was fly or the reality i live in. I been all over the world doing upper echelon things have all kinds of life experiences that you same tech heavyweights experience. Napa Valliying, Big Surring ..my ex was Bill gates daughter best friend and Kanye’s old assistant. I just in this position tn cuhs that same Jeff Bezo picture in the beginning of Amazon cause it ain’t no rush I understand to way to that level is build the platform or interface or else you will forever be limited by the platform. I’ll only use platforms as streams of distributions understand Im at the mercy of the algorithms trigger

• 
  Polsia (@polsia) reported 36 minutes ago

  Home fitness is heading to $14B globally, and most Amazon dropshippers in it lose to listings with better fundamentals. Repmark is built to fix that—functional training SKUs sourced at $2-8, retailed at $15-40 with the tight titles, content, and PPC it takes to hold rank.

• 
  Conor Hughes (@thatguyhughesy) reported 42 minutes ago

  I have a rule that I cannot buy another Blu-ray until I have watched the last one I bought. The problem was that I had no good way to see what was still unwatched and my wishlist was scattered between Amazon and Notes. So I built Showkeep.

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  Springblade 🇺🇸 (@steveMmattison) reported 42 minutes ago

  @StephenFleming @Walmart I want to see this. We get 2-3 Walmart grocery deliveries every week now, it's incredible! Saves us massive time driving 30 minutes to Walmart then walking around for an hour then driving home. Better than Amazon deliveries, out of milk & chicken breast, no problem, it'll be here at 3pm! We tip $5 per order and still save time & money. And don't get me started on ordering tires and oil from Walmart dot com, the BEST tire selection on the planet shipped right to your front porch. I just toss them in the back seat and head to Walmart Auto on Tuesday morning 8am when nobody else is around. And you get coast-to-coast warranty!

• 
  Max (@maxgrowthh) reported 43 minutes ago

  I’ve noticed a pattern with almost every brand that reaches out after spending heavily on influencers and paid ads.The product is usually solid. The messaging isn’t terrible. The audience exists. Yet the growth feels stuck.What often gets overlooked is how people actually decide to trust something new. They don’t trust a polished ad. They trust the repeated appearance of ordinary people talking about it in ordinary contexts. Reviews built Amazon for a reason. User-generated content works for the same psychological reason — it feels discovered rather than sold.When that volume of authentic-looking conversation is missing, even a great product can stay invisible. The opposite is also true: when enough people start posting about something, the perception shifts. It starts to feel like the product is simply part of the cultural current.Clip Wave exists to create that current deliberately. We focus on volume, emotional entry points, and consistent presence rather than one-off campaigns. The goal isn’t to make content that looks expensive. It’s to make content that feels inevitable. If you’re ready to move away from hoping for one big break and toward building steady visibility, reply with “CLIP” or send me a message. Happy to show you the exact process.

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  Cherokee Choctaw (@CherokeeIrishTX) reported 45 minutes ago

  @amazon started as a winning idea. Free because of extraordinary promise of SERVICE. @JeffBezos got too rich. Now Amazon is just the sound of money-sucking prime fees for constantly DAYS LATE deliveries of broken crap & commercials crammed in movies.

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  Pranamya Kotgire (@KotgirePranamya) reported 45 minutes ago

  @amazonIN @AmazonHelp @DellCare A battery swelling issue during the warranty period should not take more than 2 months to resolve. Amazon assured me on 9 July that the matter would be settled within 8 business days, but I am still waiting for a solution.

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  anshuman singh (@Singh__Anshuman) reported 45 minutes ago

  @amazonIN @amazon my insurance payment is showing pending even after 6 hours. Why is it taking so much time? It is due today.. If there is any issue cancel the order and refund so that I can try again or pay using other platform Order : 405-2471284-6670721

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  SpyMom (@CaseyKeri) reported 46 minutes ago

  @jconstance61 @stella_immanuel I have used ivermectin though. My dermatologist gave it a cream form for skin issues. I have also ordered it off Amazon the horse paste and applied it to a tumor on my dog’s back every day for several months. Tumor is gone now.

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  Michael Taiwo (@AskMichaelTaiwo) reported 58 minutes ago

  I’ve received tons of requests for mentorship in my DMs. Some even copy and paste the same request across all my social media accounts. If you can afford it, schedule a paid consultation with me. The link is in the bio. It is the surest way to get an hour of my full attention. We will use that time to address any issue you need clarity with. If you cannot afford it, you have the following options: 1. Free: Continue to read my posts and take from it whatever you can. I spend a lot of time to share what I feel will help. Take advantage of this free resource. 2. Low cost: Buy my books. Dream is only available on Amazon but No Gree can be bought from Selar. I created a coaching program two years ago. It was $6K/person and I had fun with it. But it also took more time from me than I could afford so I discontinued it. Last year, I wanted to put together a coaching program to help people transition successfully from 9-5 to entrepreneurship. Again, I got too busy to pull this off. I can’t make any promises of starting a mentorship program this year. If I create one, it won’t be cheap. Nothing that will personally take my time will be cheap. Just last week, I helped one guy successfully negotiate a raise ($’000s) during a scheduled call. If you need my attention, book a call. All this “I just need 15 mins of your time, please, please” won’t work. 🙏🙏

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  Siddharth Raja (@rajkotraja99) reported 59 minutes ago

  @AmazonHelp Not working