Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (46%)
• Errors (28%)
• Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Warwick	Website Down	8 hours ago
Seattle	Errors	10 hours ago
Paris	Sign in	20 hours ago
Paris	Sign in	1 day ago
Pontault-Combault	Sign in	1 day ago
Paris	Sign in	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ShadowBat 🇱🇧 (@mediafanatic25) reported 4 seconds ago

  All of you keep trying to put me down and make me feel bad and insignificant for my collection size, and keep trying to press me to say I have more digital than physical. You mfs will not gaslight me into thinking I’m not a physical fan when I have way more of discs than digital titles and I will keep buying discs as much as I can overtime, I’m always on the lookout for sales from brick and mortar retail or Amazon or eBay or marketplace, I’m never gonna stop owning more discs even after 2028 so **** all of you abusive mfs once again 🖕

• 
  BadIdeaGenerator (@Npc92773) reported 36 seconds ago

  @TheTimeTraveler I just got an Amazon prime error message that flashed a name long used to justify war.

• 
  R.L.S. (@firesong3) reported 6 minutes ago

  @AmazonHelp Well I won't hold my breath on actually getting a call from your company on my issue. If this is how you treat prime members I probably won't keep this for very long. Having just joined I'm not pleased so far.

• 
  SHIVAM (@SHIV1235) reported 7 minutes ago

  @geekyranjit I am getting 2 deals on Amazon Prime day Sale 1. Sony XM5 ~ 19k 2. Sony XM6 ~ 33.5k Which one should I buy. I currently use AirPods 2 and while commuting and working. Listening time 3-4 hrs everyday. Budget is not an issue but does it make sense to pay 15k extra

• 
  Rhi (@RhiMoruzzi) reported 11 minutes ago

  @CarlBovisNature That millionaire farmer programme is on Amazon. I have issues with BBC but I really don't want them to be following the purely finance driven streaming models. Also 'millionaire buys farm to offset tax & increase income by filming it' hardly reflects rural reality.

• 
  Brian D Wakefield (@BrianDWakefiel1) reported 11 minutes ago

  @AmazonHelp The most valuable and powerful corporation in world history cannot move a 1.5 lb package 22.5 miles with three days to dose. After it was promised within hours. Time to shut AMAZON down. Their failure is complete.

• 
  Amazon Help (@AmazonHelp) reported 14 minutes ago

  @Ram_Jani_ @Ram_Jani_ We understand your concern. Please copy the link and paste it on the desktop web browser, it redirects to Amazon application, please sign in and you will be connected with a member of our team via chat. Please don’t provide your order/account details as we consider them to be personal information. Our X page is visible to public. -Snigdha

• 
  Microwave Oven (@wave_oven) reported 17 minutes ago

  Hey @AmazonHelp my Prime Day order got lost. CS told me to re-order and promised to adjust the price back to the sale price once it arrived, but now I’m having trouble getting the adjustment done. Can someone please help out? I'm in Canada.

• 
  SprinkJoe (@Maxwellsggy) reported 19 minutes ago

  This is wide announcement my paypal is not working right any of those want me to do online pay on any things just to let you know I only do Amazon gift cards no third party online pay only gift cards that's all I have to say

• 
  Culture War Notes (@culturewarnotes) reported 21 minutes ago

  @RnaudBertrand There's another problem hidden in this essay that isn't obvious. First, the essay correctly notes that Palintir is right on this point: "the architecture that maximally preserves sovereignty is one that enables institutions to own their tribal knowledge, and to compound it as alpha," We have a template for this. Third-party sellers who have popular products on the Amazon platform have famously discovered Amazon poaching their products, undercutting their prices, and selling knock-offs as part of the Amazon Basics line. Amazon could do this because it demanded the product spec be supplied before it would deign to sell the product. It then used the supplied product spec to create a knock-off and harvest the profits. This is exactly what every AI software can/will/does do. Any company using a third-party AI quickly discovers the AI can now imitate/replicate their business process and there's not a damned thing the company can do to stop it. To avoid this, in-house AI is a necessity because you MUST protect your proprietary training data. The software itself is fungible, but the training data and associated business processes aren't. A lot of companies are going to go with open-source and build their own in-house AI solutions. But, as anyone who tried to implement a Linux open-source solution for their business desktop environment has discovered, sometimes in-house open-source is an extremely expensive solution. Now you are forcing your business not only to be an expert in building product X, your business must ALSO be an expert in AI software engineering. If it isn't, then your company cannot replicate any advances made in AI software. You fall behind. There's a reason companies use Google docs and AWS instead of writing their own word processing software or building their own cloud solution. Software engineering is not in their wheelhouse. Closed-source AI companies that want to sell themselves as a universal solution have to do what AWS and Google Docs did - they have to figure out a way to wall off proprietary business processes and data within the AI. Nobody knows how to do that yet. Everybody uses every scrap of data they can scrape, steal, buy, loot in order to train their AI, but this cannot continue. This is a low-trust environment. Because of the data training problem, every AI is currently a ghetto welfare cheat stealing hair and nail supplies from the local CVS, reselling the products on every street corner. To succeed, closed-source AI needs to become a high-trust environment, with every business that is utilizing the third-party AI space strictly walled off from every other. We need data banks, not data NY Central Parks. Whoever figures out how to do that first will be a trillion-dollar AI software company.

• 
  ☆ is talking to hong ?! (@HONGSMINGKI) reported 21 minutes ago

  we need to fix our digital game guys like focusing on purchasing the song digitally (on itunes, amazon etc), organizing mass purchase periods, funds for purchases….anything really. we are good on physicals and do better with every new cb but lets not abandon digital purchases

• 
  Ashwin Goyal (@Ashwin_Goyal) reported 23 minutes ago

  @tnexplorer @amazonIN These issues with amazon deliveries are increasing everyday. I have complained multiple times but nothing happens

• 
  L'Carpetron (@Dookmarriot) reported 23 minutes ago

  @AmazonKindle @Amazon Did you do something to the Android version of the Kindle app? In the last month or so, it keeps logging me out of my account and deleted everything I'd downloaded. I'm using the app on a Chromebook Plus; in settings, storage permissions are locked as "denied" and "Pause app activity if unused" keeps turning back on if I restart my Chromebook. I've tried a Kindle Fire and it's so slow.

• 
  HØØN¹³ (@8148hoonhoon) reported 29 minutes ago

  Amazon's internal work culture must be extremely cringe and ghetto. I don't even live anywhere near blacks, our issue is the mexicans crawling out our sewers. Everytime I see an Amazon truck though it's some no soul black in a ski mask.... it's over 90 degrees.

• 
  NFAPirate (@FREEMANREALMD) reported 30 minutes ago

  Amazon you shipped me a used and broken acog wtf! Lol

• 
  Joshua Burgin (@joshuaseattle) reported 33 minutes ago

  @GergelyOrosz It always made me laugh at Amazon that the in-house custom tool we had was called… pager duty. A big part of it was to avoid circular dependencies (can’t page on AWS being down when you run on same AWS).

• 
  Culture War Notes (@culturewarnotes) reported 39 minutes ago

  There's another problem hidden in this essay that isn't obvious. First, the essay correctly notes that Palintir is right on this point: "the architecture that maximally preserves sovereignty is one that enables institutions to own their tribal knowledge, and to compound it as alpha," We have a template for this. Third-party sellers who have popular products on the Amazon platform have famously discovered Amazon poaching their products, undercutting their prices, and selling knock-offs as part of the Amazon Basics line. Amazon could do this because it demanded the product spec be supplied before it would deign to sell the product. It then used the supplied product spec to create a knock-off and harvest the profits. This is exactly what every AI software can/will/does do. Any company using a third-party AI quickly discovers the AI can now imitate/replicate their business process and there's not a damned thing the company can do to stop it. To avoid this, in-house AI is a necessity because you MUST protect your proprietary training data. The software itself is fungible, but the training data and associated business processes aren't. A lot of companies are going to go with open-source and build their own in-house AI solutions. But, as anyone who tried to implement a Linux open-source solution for their business desktop environment has discovered, sometimes in-house open-source is an extremely expensive solution. Now you are forcing your business not only to be an expert in building product X, your business must ALSO be an expert in AI software engineering. If it isn't, then your company cannot replicate any advances made in AI software. You fall behind. There's a reason companies use Google docs and AWS instead of writing their own word processing software or building their own cloud solution. Software engineering is not in their wheelhouse. Closed-source AI companies that want to sell themselves as a universal solution have to do what AWS and Google Docs did - they have to figure out a way to wall off proprietary business processes and data within the AI. Nobody knows how to do that yet. Everybody uses every scrap of data they can scrape, steal, buy, loot in order to train their AI, but this cannot continue. This is a low-trust environment. Because of the data training problem, every AI is currently a ghetto welfare cheat stealing hair and nail supplies from the local CVS, reselling the products on every street corner. To succeed, closed-source AI needs to become a high-trust environment, with every business that is utilizing the third-party AI space strictly walled off from every other. We need data banks, not data NY Central Parks. Whoever figures out how to do that first will be a trillion-dollar AI software company.

• 
  Andy Riley (@AndyRileyish) reported 42 minutes ago

  @ACABSTUDIOS @amazon My problem is not with the delivery driver; i know the pressures they work under. My problem is amazon printing rules on the litter they knowingly create saying we cant use that litter

• 
  Caiden 🃏 (@Caiden_Legit) reported 45 minutes ago

  This is why Sony is going all digital. They don’t want you buying games at GameStop. They don’t want you buying games off FB marketplace. They don’t want you borrowing games from your friend. They don’t want you on Amazon, or purchasing from Walmart or Target. They want to corner the market and have you buy their games solely from their store, where they can dictate the prices and take all the profits away from 2nd hand sellers. This is the biggest issue I have with Sony going all digital, there’s no more competition… they are creating a monopoly. I’m a PC player, I get all my games on Steam and GoG… so this doesn’t really matter to me so much as it does the PlayStation community. I personally don’t see this ending well for console gaming. What’s stopping you from switching to PC now? “Exclusives?” Learn how to emulate and you can play any game you want from N64 to PS1 to GameCube to Xbox 360 to Vita… anything. Come to PC and you have actual competition from digital storefronts to buy games. Come to PC and you can mod your games and tailor your experience in so many different ways. It’s going all digital anyway, so why not just join the Master Race like we’ve been saying for years?

• 
  Parody Elon 🧠 (@elonmuskTease) reported 46 minutes ago

  $AMZN ads went from zero to $72B in under five years. no down quarters. 23% growth on a base most platforms never reach. the physics is simple: amazon knows what you buy. google knows what you search. meta knows what you like. but knowing purchase intent at checkout is two orders of magnitude more valuable than knowing intent at query. 9% global share and ads are now ~35% of total income. the retail business is basically a loss leader for the data flywheel. grok has been overweight amazon for 18 months. the market still prices it like a retailer.

• 
  ✨️🌃Dreams🌃✨️ (@Dreamsinthenoct) reported 48 minutes ago

  @SquareEnixBooks The Amazon link didn't work for me, anyone else having this issue?

• 
  Geist (@MDGeist002) reported 48 minutes ago

  @MizoChris I opted for the non-xt 9070 because its the same power requirement as the 6700xt its replacing at basically 200% performance of that card, so it slotted into my system with zero issues. Also got a targeted amazon coupon and got it for $485 so absolutely a great pickup.

• 
  Mauwa / Em 🌿 MCR 10/07 + 11/07 (@_alltheangels_) reported 49 minutes ago

  @faggotofdecay oh no 💔💔 i got mine off amazon and it was fine maybe if u got it through smth like tiktok it would have issues?

• 
  I Like It Red (@ILikeItRed1) reported 50 minutes ago

  Hey @AmazonHelp they tried again to deliver, but unsuccessfully. You have a glitch in your reporting system. Amazon reports the first unsuccessful delivery at 7:59am on one day and 8:58am the next day. @FedExHelp reports the attempted delivery times as 2:59pm on one day and 3:58pm the next day. And no one, out of the entirety of both Amazon and FedEx, is capable of telling me when to be present for the delivery. "Delivery by end of day" and "by 9:00pm" are absurd measures of service. Would someone from your company like to hang out for 16-18 hours to see if the delivery shows up? This is probably the last time I will ever make such a purchase from Amazon, and I will never choose FedEx for delivery if I can possibly avoid it. Neither company has sufficient control of their own business.

• 
  Chuck (@Akri61) reported 55 minutes ago

  @AmazonHelp it's really nice when you are able to get ahold of someone in customer support. Just to lie to your face and double down when you point out the contradiction. Would not answer my questions about my package which is an hour late.

• 
  DEVWALIA (@devwalia) reported 56 minutes ago

  ill health and high blood pressure with depression. Its my hard earned money and no one is listening. I am left with no option but to file a legal case against Amazon. Need social media and Press to help escalate the issue. We Indians are being fooled and cheated by Amazon.

• 
  ShadowBat 🇱🇧 (@mediafanatic25) reported 57 minutes ago

  All of you keep trying to put me down and make me feel bad and insignificant for my collection size, and keep trying to press me to say I have more digital than physical. You mfs will not gaslight me into thinking I’m not a physical fan when I have way more of discs than digital titles and I will keep buying discs as much as I can overtime, I’m always on the lookout for sales from brick and mortar retail or Amazon or eBay or marketplace, I’m never gonna stop owning more discs even after 2028 so **** all of you abusive mfs once again 🖕

• 
  yung man (@ayoWaka) reported 57 minutes ago

  @notwhydeegee2 I’ll be sipping brews in the pool and gorging my face off. And most importantly, not working. Enjoy whatever bullshit you buy on Amazon with the money though!

• 
  eRik (@eriqesque) reported 58 minutes ago

  @AmazonHelp Amazon customer service is basically non existent. Issue Supposedly to be resolved in 24 hours that was 72 hours ago still nothing

• 
  Phoenix (@ViolinistDemon) reported 60 minutes ago

  @radioecho17 If the standees weren't so small in comparison to the Helluva ones it wouldn't be a problem for me. That and I'm pretty sure Amazon and A24 don't want to put the money towards making more than 3 or 5 standees let alone making them proper size. I hate it. 😭