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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
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Website Down (47%)
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Errors (31%)
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Sign in (22%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Cleveland |
Sign in | |
| Mukwonago |
Website Down | |
| Denver |
Website Down | |
| Boston |
Website Down | |
| Minneapolis |
Sign in | |
| Shepherdsville |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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प्रशांत गुप्ता
(@BhartiyaNagrik8) reported
@AmazonHelp You know what @AmazonHelp you just can escalate the issue nothing else. Working as giant in e-commerce industry in the world this is pathetic. You just can not track a package and can't give suitable reason for delay in delivery. Can't you make @delhivery accountable for this?🤬
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Vamja Sandip
(@VamjaSandip_) reported
@AmitAgarwal My issue not solved Amazon customer care plz help me fast Call -8690598160
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प्रशांत गुप्ता
(@BhartiyaNagrik8) reported
@AmazonHelp I have shared the requisite information as requested. But got only one repeated reply ie "we have escalated you issue kindly wait for the shared timeframe" and i have received this reply from last 3 customer care executives since last 5 days.
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Paramjeet Kadyan
(@ParamjeetKadya3) reported
@AmazonHelp It seems you also don't have solution for my problem i think i have to do further pmo or cmo teg.
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Ankit Bisariya
(@AnkitBisariya) reported
That's too not given It's nearly a month for the same issue and Amazon is also saying they have nothing to do with transaction. Both are dodgeing ball to each other court. And ICICI is forcing to cancel the emi and pay the whole at once
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Aashay🥂
(@thebrownboydrip) reported
@amazonIN I am having problems with Amazon Pay. I am not able to use my cashback which I've earned from my Amazon ICICI Credit Card as I am stuck on the KYC process. Also I can see the message "Money in Amazon Pay is temporarily locked" in my settings. Help me out here.
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Chann
(@TheChannnnn) reported
@AmazonHelp Thanks I got hold of the support team my issue was resolved.
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Macca Mcculloch
(@MaccaMcculloch) reported
@MarcFrance @SConwaySmith @RichardBurgon Rubbish, the left have rebranded capitalism as trickle down economics. Let's looks at Jeff Bezos and Amazon. He's a billionaire businessman, he employs thousands of people in the UK, who all have a decent wage and pay tax.
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Chems Arora
(@arora_chems) reported
@AmazonHelp The escalation raised by customer individually via chat/call/email was the best I could do to raise the concern from last 4 months. Nevertheless, it's not about money exactly, but the way you guys are treating your customers - which is terrible.
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Vamja Sandip
(@VamjaSandip_) reported
@AmitAgarwal Last one month calling in Amazon customer care but not help any Amazon employee so fast my issue solve in high authority Amazon customer care all employee is wrong information in my 1 month call 8690598160
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Saravanan Narayanasamy
(@sara_ansamy) reported
@amazon @AmazonHelp Do you people really working for customer or care anything?? You delivered fault TV and asking me to contact brand .. I paid to you, not to brand… plz solve my issue if u have sense
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Deepak Kumar Mishra
(@Deepak83820) reported
@AmazonHelp I have received the empty box How long will my problem be overcome from last 9 days am speaking that the complane has stopped now we cannot help you any more I ordered 1699 rupiah product not for empty box
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akshay kadam(a2k) 👻 | the startup kid
(@deadcoder0904) reported
big companies move slow. startups have an advantage. code search is one feature of github. for sourcegraph, it's their entire product. innovating inside a big company is a huge plus. that's why amazon is king.
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Amrit Singh
(@Amrit830) reported
@AmazonHelp its now more than 2 days ur saying that problem will be solved and now delivery boy is again calling me to come 10km away to take my order what solution u have huh
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Rajendra Kumar Gupta
(@rajendrakrgupta) reported
@AmazonHelp But, if the problems are coming in majority of phones, I have attached copy of customer reviews , you should ask from Samsung for replacement of all the phones. Your credibility is getting down, next time definitely I will think before ordering anything from Amazon.
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Navjot singh
(@navjot2bhatia) reported
update: issued refund on 4 items 1 broken item @amazonIN wants me to go from Canada 2 India to SELFSHIP back to them Which there agent didnt told me in first place whole order was mess from amazon wasted my time.There so called prime that cost me 1500 rs means late del by 10 days
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🧚🏾♂️FairyGodMother🧝🏾♀️
(@BenjiLariu) reported
I have to stay off of Amazon 🥴 I gotta shopping problem 😩
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Indrani Nath
(@indraninath) reported
@AmazonHelp It’s not working
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Man Lives matters
(@menlifematters) reported
My amazon account has been closed without any reason and error showing about misuse #AmazonGreatIndianFestival #amazon @amazon @amazonIN @Flipkart
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ThreeFoxCo Crypto Mining
(@threefoxco) reported
@VleisVisagieVII @RunOnFlux Vleis, i get these from Amazon. Prices has come down a lot!
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_123
(@123_be_U) reported
@AmazonHelp Nope i want you tell me what was the issue and what i am asking i Guess you people are still not sure of customer concern i won't reply that same mail again and again if have guts call me don't play this mail back and forth
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Amol Joshi
(@amoljoshi2468) reported
@AmazonHelp @amazonIN solved issue by advicing us to install TV by local technician at your end & mail the invoice.. they will refund same amout in amazon pay balance.. thanx @amazonIN
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Logical Thinker🇮🇳🇮🇳🇮🇳
(@logicalkpm) reported
@MintOminty @amazonIN Amazon this is not done 🙄Please don't put my little sister in trouble 🙏🏻
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The Bert Locker
(@BertGoldsmith) reported
@danieljohnhall @okatiedid @PrimeVideoAUNZ I love Maura Tierney too. re: this issue though - chances are it's probably just run its contract at Amazon and will now appear on another streamer. I've seen that happen a couple of times now.
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Vamja Sandip
(@VamjaSandip_) reported
@AmazonHelp Last one month calling in Amazon customer care but not help any Amazon employee so fast my issue solve in high authority Amazon customer care all employee is wrong information in my 1 month call 8690598160
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Mikeywheels12
(@mikeywheels) reported
@AmazonHelp Good morning. I completed the form through the above link as required but have still heard nothing. Please can somebody update me on what is happening with my issue?
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ankit
(@Ankit__kandpal) reported
@AmazonHelp my issue is still not resolved, i want your social Media team or whoever is concerned to contact me over call immediately. I need to talk to someone. Please treat your customers nicely.
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Rajendra Kumar Gupta
(@rajendrakrgupta) reported
@AmazonHelp Its not about return window, it's about you are cheating customers by supplying faulty phones to customers. There are so many reviews of same phone, that it stopped working suddenly. You should raise this issue to manufacturer and replace all the faulty phones.
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Balan Subramanian
(@BalanSubraman11) reported
from
Mādauli, State of Mahārāshtra
@AmazonHelp I am still waiting since august 12 th i am told by Amazon costomer service that amazon media has having technical problem hence the refund is delayed
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Faizan Mohammed
(@faizzy_07) reported
@AmazonHelp I have completed the procedure on the link you shared. I want my problem to get solved asap.