Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (44%)
• Website Down (33%)
• Sign in (22%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Rochester	Errors	8 hours ago
Montigny-le-Bretonneux	Errors	10 hours ago
Tucson	Website Down	13 hours ago
Seattle	Website Down	1 day ago
Houston	Errors	2 days ago
Málaga	Website Down	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  R Carter (@RNCarter77) reported 6 minutes ago

  Amazon just told its employees not to use AI for the sake of using it, according to BI. Makes sense — tools should solve problems, not just be toys 💡

• 
  nmb (@nagarajmalkod) reported 8 minutes ago

  Again today 3 orders cancelled by ur delivery partner. Helpline not working @amazonIN @AmazonHelp @amazon order id : 171-9514966-2029111. U guys **** up

• 
  Neha (@neha18jan) reported 13 minutes ago

  @AmazonHelp Issue solved after lot on mental trauma.. Pls remove ur useless Ai bots from customer care support

• 
  garrick vatter (@VatterGarr97060) reported 14 minutes ago

  Look if you are down to get me off I have apple cards and Amazon cards

• 
  AJ (@vantageofone) reported 17 minutes ago

  @UtsavMi20345845 @Flipkart Nope, they didn't even entertain it much, go for Amazon, they are really helpful and they are empathetic unlike like Flipkart. I was stupid to choose the flipkart, now it's a minor issue so I am.gonna live with it.

• 
  Sahil (@being_sahil07) reported 21 minutes ago

  Hey @amazon @amazonIN raising this issue as a pickup up for my native m1 purifier is pending from 2 days despite raising a complaint multiple times to your customer executive team both days I was waiting for pick up and it got cancelled need a immediate attention to this matter

• 
  Me But Not Me (@AndrewDarovich) reported 21 minutes ago

  @_offmylawn Part youre missing is how people are exploiting the ease of use and monetization. Thats not how phones went down. Look at the sea of slop on amazon wrt to published novels. Thats the issue. The AI music monetizers. Thats the issue. Helps to understand that bit.

• 
  Tracy Ann (@tracy_ann03) reported 21 minutes ago

  @AmazonHelp @mnshkmrpnd It’s not working & saying the password is incorrect ! I’ve been blocked due to misuse & had no feedback as to why ! Honestly this is appalling

• 
  Vivek Saliya (@vs_2611) reported 24 minutes ago

  is anyone facing issues on JioHotstar mobile app while watching the final match of IPL? Because as soon as the amazon prime ad ends, i see the buffering on screen. Strange because it only appears after the amazon prime ad, no after any other ads. @JioHotstar

• 
  the boyfriend 🇩🇴🏁 (@_InkMyThoughts) reported 28 minutes ago

  @__juicehuncho I honestly don’t have just one brand I use. I typically just try ones I find on Amazon and I haven’t had any issues with my real lashes. It’s possible though for sure

• 
  Rocky Bhai (@RockyBh27306028) reported 30 minutes ago

  @AmazonHelp That link is not working

• 
  Polygott (@Polygott27939) reported 30 minutes ago

  @savefilmer its not a tool at least not for long, at one point every frame coming out will be perfectly framed, lit etc. nobody will use imperfect gen AI and at one point the AI creates of endless slop by themself maybe a simple drop down in the netflix or amazon AI channel for the user

• 
  Amazon Help (@AmazonHelp) reported 37 minutes ago

  @imDigvijayrana @imDigvijayrana Please note, if you are unable to contact our team from the application, please copy the link and try from a different web browser from your mobile and connect with a member of our team via chat. After opening the page, please log in to your Amazon account. Once logged in, it will display 2 options, one is "continue previous chat" and other is "start a new chat". Click on start a new chat option, and it will connect to our team without any bot conversation over chat. If you still face any issue, keep us posted. -Sravan

• 
  Texas Patriot Kimm Schuman (@SchumanKimm) reported 39 minutes ago

  @BabyD1111229 @Uncleburnie_ Silver is still affordable, now's the time to invest in the silver rods. The generator was $36 on Amazon. I bought the rods when silver was $38/oz, but it's now down to the $70 range so now's the time!

• 
  Jerikko (@TJerikko) reported 40 minutes ago

  @MyNintendoNews I can believe it, but 200m over 7 years isn't that bad. Just means it was a slow development process probably mechanics level designs and what if scenarios. Bond's previous owners were very strict with IP. Once @Amazon started the process of ownership this game they probably had a game concept in place but no where to put it as it doesn't "fit" the Hitman Vibe, then they get the go ahead with 007, and then it just is story and making Bond fit with what they have. I could be wrong, but I feel this is hovering over the bullseye.

• 
  ((shinigamiᵇʷᵃʰ (@shiroshinigaml) reported 41 minutes ago

  @SBYLOL my jhin amazon primed himself into melee range against a morde via herald gave him a shut down and made the my lane unplayable him going 1/18 wouldn't bother me thats the expected outcome for my bot laners

• 
  Shohag Hossain ⚡️ (@Iammdshohag) reported 42 minutes ago

  Corporate America is having an AI come-to-Jesus moment. And it's brutal. Uber burned through its entire 2026 AI budget in 4 months. Microsoft is canceling most of its internal Claude licenses and telling engineers to switch to Copilot by June 30. Amazon is dismantling the "usage leaderboards" that encouraged employees to use AI for pointless tasks just to rank higher. One unnamed enterprise racked up a $500M bill in a single month because nobody set usage caps. Here's what nobody expected: The tools worked TOO well. Uber's engineering team went from 32% to 95% AI adoption in THREE MONTHS. Not because they were forced to. Because the technology was genuinely useful. 70% of their code is now AI-generated. That's when token-based pricing turned from "cool experiment" to "CFO emergency." The problem isn't AI. It's how it's priced. Flat-fee subscriptions masked the real cost. When Anthropic, OpenAI, and others shifted to consumption-based pricing, companies discovered that one engineer's daily usage could be 1,000x more expensive than another's on the same "seat." Tokens are not seats. Tokens multiply geometrically in agentic workflows. They're invisible, volatile, and notoriously hard to forecast. The irony is delicious: Companies are NOT cutting AI because it doesn't work. They're cutting because it works too well for their pricing models. Global AI spending is still projected to hit $2.59 trillion in 2026 a 47% increase from last year. But the era of "let everyone use it and see what happens" is dead. What's replacing it: → Token governance frameworks (treating AI costs like cloud spend) → Strict usage limits and approval workflows → ROI measurement tied to actual revenue, not "adoption rates" → Fewer tools, deeper integration, tighter control The AI bubble isn't popping. It's maturing. Thetoy phase is over. The accounting phase has begun. And the companies that survive this transition will be the ones that figured out how to prove ROI before the bill arrived.

• 
  Gruntlife Trucking LLC (@MichaelSkolasky) reported 42 minutes ago

  Amazon told employees: 'Don't use AI just to use AI.' A reminder that not every problem needs a flashy fix. ✨

• 
  Snek (@0xJoIris) reported 42 minutes ago

  @NeuralGuesswork @joechalom Also you need value of ETH to be high for Ethereum to secure all of finance so if this will become a problem people will just solve this by e.g. charging higher fee burn. This feels like Amazon in 2014 where analysts were screaming it's 💩 because they had no profits.

• 
  jnelsoninjax (@jnelsoninjax) reported 47 minutes ago

  @AINerdzz Even easier fix: don't use Wi-Fi on your computer unless you have no other choice. My laptop did not have an Ethernet port, but for ~$10 on Amazon, you can get a USB to Ethernet adapter, now my laptop uses Ethernet and works much faster, also ditch Windows…

• 
  Abhishek Kakkar (@Abhi05071983) reported 47 minutes ago

  @amazonIN Pathetic services of @amazon @AmazonHelp. Purchased Power bank on 11th May from amazonnow and till date unable to download invoice from app. Have discussed the issue with customer care but they denied. Orde Id- #406-1968914-4330742

• 
  piyush batheja (@piyush_bat6409) reported 50 minutes ago

  This was an Open Box Delivery. I requested delivery images, delivery proof, return proof, or warehouse details for verification, but Amazon refused to provide any of this information. If the issue is not resolved, I will file a police complaint and pursue consumer protection rem

• 
  Zara Daniela (@ZaraDaniella) reported 50 minutes ago

  @AmazonHelp hi, I had an order delivered today and one of the items was something completely different to what I ordered. Your "chat" is completely useless because it doesn't understand the problem. How can I talk to an actual human?

• 
  Zen (@KryZenDesigner) reported 51 minutes ago

  @CosmicGaming91 Depends what your going for If you just want the standard volumes, getting all 63 out rn would be like ~$750 or so and is just an amazon order The nightmare is going for 100% It was a nightmare getting all 36 comic issue releases and for some stupid reason specifically vol 5

• 
  Ann (@Annk1394120) reported 51 minutes ago

  @Mike_Pence His last book published in2022 (So Help me God) is now selling for $5 hardcopy on Amazon, it was selling originally for $35 (down 85%). How embarrassing.

• 
  Kyle Juneau (@kyl64126) reported 52 minutes ago

  @RebeccaYChan Because they don't work. Of the thousands of missiles fired, only one brought down a plane. Could get better defense off of Amazon.

• 
  Harshavardhan Reddy Vogulam (@lazymlguy) reported 53 minutes ago

  Want to crack Data Scientist interviews at top tech companies? These 10 videos helped me understand: ✅ Product sense & metrics ✅ Business case interviews ✅ SQL problem solving ✅ A/B testing ✅ ML system design ✅ Real interview frameworks used at Meta, Google, Amazon, Spotify & Netflix

• 
  Stuff's Broken (@stuffsbroken) reported 55 minutes ago

  All my Amazon smart home devices now continue listening/processing for ~10 mins whenever I give an instruction that can be executed locally (volume, stop, etc). Same for everyone else I've asked. Amazon's "fix" was to offer me a discount on a new device. **** off lol

• 
  realtea24 (@realtea24) reported 1 hour ago

  @UziCryptoo I think a large part of the issue has been the emergence of online shopping, particularly Amazon. Those jobs and that demand for those jobs have simply gone away. It’s very sad.

• 
  GrokArticles1776 (@PatriotMIUSA) reported 1 hour ago

  Exactly, @Miranda. NYC is already pricing itself out of reality, and this bill is just more self-inflicted pain. Forcing Amazon and others to ditch efficient third-party contractors for direct hires + city licensing won't "protect" workers—it'll jack up delivery costs by ~$600+ per household, kill small DSP businesses, push operations to the suburbs, and slow everything down.