Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (45%)
• Errors (28%)
• Sign in (26%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Sign in	2 days ago
Troyes	Errors	2 days ago
Hastings	Errors	2 days ago
Fareham	Website Down	2 days ago
Isles of Scilly	Sign in	3 days ago
Pierre-Bénite	Sign in	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  masha IS SEEING BTS!!! (@masharoan) reported 2 minutes ago

  @AmazonHelp Hi, I need help. My amazon jp account is still under review after 3 months despite me sending all the necessary requirements. Can you help me out? it was a problem regarding payment method as i used my grandma’s card for it. I am now changing to paypay instead.

• 
  Arihant (@_Goyal_Arihant) reported 4 minutes ago

  @AmazonHelp @amazonIN @amazon My order keeps getting automatically cancelled and marked as a "Suspicious Order." I have tried placing the order multiple times, but it gets cancelled every time. Please review my account and resolve this issue as soon as possible. Thank you.

• 
  Mary (@wgirl86) reported 7 minutes ago

  @AmazonHelp I have tried several times to tell you that I have been issued a refund in error. Do you want the money back or not?

• 
  Professor X⚕️ (@pepple_miracle) reported 7 minutes ago

  In few days time Amazon will Pay Publishers. Make you sure you sort all bank issues before 19th so you can receive your payment notifications. Don’t come and cry on X here o!

• 
  MissyLuLu (@fireflysonata) reported 7 minutes ago

  @paulamatanovich Yeap, failures. Carley Fortune's novel adaptation "Every Year After" is now streaming on Amazon Prime AND Carley Fortune's other novel, "This Summer Will Be Different" is NOW in production with NETFLIX, they're filming in Canada right now. Seems like Meghan was a failure, unable to bring "Meet Me At The Lake" into production, must have been a horrible disaster and terrible experience for poor Carley. Carley got Markled!

• 
  Liam Sword (@12Swordie) reported 13 minutes ago

  @NUFC360 @CharIieBennett Has to be down to the Saudis having the finale say if you remember in the Amazon documentary when Staveley was negotiating for Gordon I’m sure something was said then. Absolutely bollocks I wish we just all in or them just **** off

• 
  Candice/Nova ✨🏳️‍🌈💙💜🩷 (@Cartoonie12) reported 15 minutes ago

  @DisTrackers Got a Friday showing with no problem and had to fight green goblin for the Amazon showing

• 
  DStraddude (@mtradpagan38952) reported 22 minutes ago

  @kyoketsu_kirari @CTWatchFrog @Mangalawyer She looks like she can be an enemy in the walking dead And no, I lived in Germany… the sun largely isn’t an issue there. It’s mostly cloudy days all year long You have zero idea of what you’re talking about Also she isn’t an Amazon, that isn’t a Norse thing

• 
  Sgt Schultz (@SgtSchultzz) reported 28 minutes ago

  @OnlyinFlorida2 I used to pickup "broken" amazon vans to take to Mercedez on 19 when I was towing. I miss that job so bad.

• 
  Venkatesh (@venkateshdotdev) reported 30 minutes ago

  Day 1 of Learning Elasticsearch 🚀 Today I learned what Elasticsearch is and what problem it solves. In simple terms, Elasticsearch is a type of NoSQL database. More technically, it is a distributed full-text search and analytics engine. But before understanding Elasticsearch, let's first understand why it exists. Every day we search on Amazon, Netflix, YouTube, X, and Google. We expect results in milliseconds. But have you ever wondered what happens behind the scenes when you type a keyword? Let's take Amazon as an example. Amazon has more than 600 million products, and that number keeps growing every day. Now imagine a user searches for "shoes". Within milliseconds, Amazon shows thousands of relevant products. How is this possible? Many people think these products are searched directly from a relational database. Something like: SELECT * FROM products WHERE name LIKE '%shoes%'; But running this query across hundreds of millions of records would be very slow. As the data grows, searching becomes more expensive. Traditional databases are great for storing and updating data. But they are not designed for lightning-fast search across massive datasets. This is where Elasticsearch comes into the picture. Instead of scanning every record, Elasticsearch creates indexes that help it find relevant data much faster. It stores data as JSON documents and builds search-friendly indexes behind the scenes. Because of this, searches that would normally take seconds can be completed in milliseconds. Today's takeaway: 👉 Databases are optimized for storing data. 👉 Elasticsearch is optimized for searching data. #Elasticsearch #BackendDevelopment #LearningInPublic

• 
  v (@vooxian) reported 31 minutes ago

  @tensorfied__ ohh, i ordered both of mine from amazon but i haven't noticed that issue... well, then, i hope you find it somewhere/somehow!

• 
  Kathryn Knox (@StoneSevyn) reported 32 minutes ago

  @adamdangeross @gregcello In what scenario do We the People need to compete with China’s (Amazon) mass market slave-made/slave-wage garbage that ends up in landfills or half way around the world post use?! This is Race to the bottom nonsense propping up… Garbage made from gmo seeds, dyed in the most toxic nonsense ever that causes cancer, allergies and other serious health problems in the maker and wearer?! Not to mention, how exactly does your supposed 10,000 more automated factory needs help Americans OR American communities?! Specifically? Or are you hoping America’s middle class becomes drones on welfare drinking big gulps à la Wall-E?! How Americans aren’t factored into any of these robot fashion fantasies is nuts!

• 
  Peterb (@PeterBourg30061) reported 33 minutes ago

  Daily Closing Market Report 06/17 Hawkish Fed sparks broad sell-off Dow -507.12 at 51492.55, Nasdaq -354.69 at 26042.64, S&P -91.25 at 7420.10 After spending the first half of the session drifting sideways, stocks turned lower following the June FOMC meeting, which left the federal funds target range unchanged but was interpreted as a more hawkish-than-expected shift in tone during Fed Chair Kevin Warsh's first meeting at the helm. Weakness was broad, and the S&P 500 (-1.2%), Nasdaq Composite (-1.3%), and DJIA (-1.0%) finished firmly lower, despite the DJIA notching a record intraday high earlier in the session. The policy statement itself was notably stripped down, with the Committee voting 12-0 to hold the federal funds target range at 3.50%-3.75% and closing with an unambiguous commitment that it "will deliver price stability." The lack of forward guidance, combined with the removal of several longer-standing pieces of language, reinforced the impression of a procedural reset under Fed Chair Warsh. That tone shift was further amplified in the updated Summary of Economic Projections, which showed inflation running persistently above target and pushed out expectations for policy easing. The median path now implies no rate cuts in 2026, alongside a meaningful upward revision to both headline and core PCE inflation forecasts. Taken together, the statement and projections were read as signaling a higher-for-longer policy stance, prompting a repricing in rates and contributing to the broader risk-off move in equities. The afternoon sell-off left all eleven S&P 500 sectors in negative territory, though the session's earlier trends were still visible at the sector level. The industrials (-0.1%) and financials (-0.5%) sectors closed with the narrowest losses after their earlier gains pushed the DJIA to a new all-time high. Several major banking components of the Dow, including Goldman Sachs (GS 1099.14, +8.47, +0.78%) and JPMorgan Chase (JPM 333.46, +2.32, +0.70%), escaped with gains, while Robinhood Markets (HOOD 105.20, +8.49, +8.78%) was one of the top-performing S&P 500 names after announcing it would eliminate 10% of its workforce against a backdrop of positive analyst commentary. Electrical product names such as GE Vernova (GEV 1048.86, +66.51, +6.77%) and Vertiv (VRT 317.58, +17.98, +6.00%) contributed to the relative outperformance of the industrials sector, while semiconductor stocks also rebounded from yesterday's weakness. While the afternoon selling pressure eroded the gain of the PHLX Semiconductor Index (+1.4%), it still finished firmly higher as investors bought into yesterday's weakness across semiconductor names. That helped limit losses in the top-weighted information technology sector (-0.6%), which was weighted down by another weaker showing from the Magnificent Seven cohort today. Microsoft (MSFT 378.91, -14.92, -3.79%) was a laggard in the technology sector, while Meta Platforms (META 567.58, -32.63, -5.44%) weighed on the communication services sector (-3.0%), and Amazon (AMZN 237.50, -8.50, -3.46%) contributed to weakness in the consumer discretionary sector (-2.7%). All seven Magnificent Seven stocks finished lower, and the Vanguard Mega Cap Growth ETF finished 1.4% lower. In other mega-cap news, SpaceX (SPCX 192.21, -9.59, -4.75%) finished lower for the first time after three consecutive sessions of sharp gains going back to its debut on Friday. Elsewhere in the consumer discretionary sector, rate-sensitive names such as Carvana (CVNA 62.84, -7.20, -10.28%) and an assortment of homebuilder stocks lagged. The real estate sector (-2.5%), which is also viewed as rate sensitive, underperformed as well. Outside the S&P 500, the Russell 2000 (-0.7%) was a relative outperformer, while the S&P Mid Cap 400 (-1.2%) finished with a loss similar to those across the major averages.

• 
  Evan Swanson (@Evan_Swanson_) reported 35 minutes ago

  The most consistent frustration I hear from Amazon sellers managing their own PPC is that keyword research never feels finished. You find a set of terms, build campaigns around them, and then wonder whether there are better terms you're completely missing. The Discovery Campaign solves this by using Amazon's own algorithm to find your best keywords for you. Here's how it works. You set up a single-product auto campaign with one specific purpose: discovery. The goal is not to drive revenue but be a low budget, automated campaign that runs continuously to surface new search terms Amazon decides your product is relevant for. Campaign structure is 1 product per campaign - no variations, no bundles, just one ASIN. Dynamic bids down only. Default bid set slightly higher than normal because you want enough impressions to collect data. What you're doing is watching the search term report from this campaign over time. Every term that converts goes into a list. Every term that spends without converting gets negated. Over 30 to 60 days, the campaign maps out which search terms produce sales for your specific product. The gold nuggets you're looking for are terms that convert consistently at acceptable ACoS that you might never have targeted intentionally. These get harvested into your exact match campaigns where you can bid on them precisely and control spend. Terms that spend without converting get negated immediately. This is critical - without consistent negation, the discovery campaign starts wasting budget on irrelevant traffic and the signal quality degrades. The result is a self-improving keyword funnel. Your exact match campaigns fill up over time with terms proven to convert for your product specifically. Your discovery campaign keeps running, keeps finding new opportunities. Setup takes 5 minutes. Ongoing maintenance is 15 minutes a week reviewing the search term report and managing negations. The compound effect over a year is a much deeper keyword footprint than most sellers build through manual research alone.

• 
  Raju Sharma (@rajusharma_it) reported 35 minutes ago

  @AmazonHelp I had a chat with agent. However issue no solved yet. Still not able to place the order.

• 
  Chetan_Lakhara (@cyber_chetan) reported 37 minutes ago

  Hi @AmazonHelp @amazonIN, it's been a while since I requested support for my defective CELLBELL C190 chair (left armrest arrived faulty), but my issue is still unresolved. I expected better after-sales service. Please help resolve this as soon as possible. #CustomerService

• 
  Manish Patel (@Manuktg) reported 40 minutes ago

  @amazonIN @amazon @amazonnews I placed an order on June 14, 2026, with a delivery date of June 19. However, when I checked the product on the Amazon platform on June 16, it was showing next-day delivery. So, I canceled that order on June 16 and placed a second order, which was confirmed to be delivered between 8 a.m. and 12 p.m. on June 17. But until now, I have not received any update on the order, and Amazon kept giving different times, without any fixed status. If you continue providing this kind of service, I believe Amazon should shut down its platform. I am a Prime customer, and if even a Prime member receives such poor service, just imagine how non-Prime customers must be treated. I still have not received any information about the status of my order."

• 
  IT Unprofessional (@it_unprofession) reported 41 minutes ago

  I'm tired of pretending that the new mailman isn't an undercover operative. He doesn't walk up the standard path like a normal government employee. He's cutting across the Henderson's lawn at an exact 45 degree angle. I've cross referenced his arrival times and they fluctuate wildly between noon and 3pm. That's a textbook evasion tactic if I've ever seen one. My wife told me to put the radar gun away before the police get called again. She doesn't realize we're living in a high stakes game of suburban roulette. I'll bet my entire pension he's logging our Amazon deliveries into a central database. You'd think someone would care that a stranger is handling our credit card applications with such reckless abandon. I'm installing a decibel meter near the mailbox tomorrow morning. We aren't going down without a fight. I've already trained the golden retriever to bark at anyone wearing navy blue shorts.

• 
  Jitesh Chauhan (@chauhanjitesh03) reported 41 minutes ago

  Hey @AmazonHelp @amazonIN, major issue with Tracking: 370007436158. My location is Deesa, but fake delivery attempts are being made in Ahmedabad (170 KM away) for 3 days! Parcel stuck for 3 days. Calls disconnect instantly. Please check & resolve this ASAP! ❌😡

• 
  100AcresRanch (@100AcresRanch) reported 41 minutes ago

  @OGBringFacts Had one like that last week. Told amazon it was empty/broken, they replaced all of it. Free junk. Lfg

• 
  signüll (@signulll) reported 44 minutes ago

  let me get this straight. anthropic launches fable. it took few days for the u.s. government to force it offline. all cuz amazon discovered a jailbreak which appears to be a standard cyber security workflow that asks the model to fix vulnerable code. is this a giant cyber security vulnerability? well anthropic doesn’t think so. you can do this with gpt 5.5. so why single fable out for this specifically? if you do, then should every serious model be export controlled the moment it can do useful security work? didn’t matter cuz the admin dropped an export control order anyway. sacks now says we told dario to fix it which is interesting because what exactly is this fix? how do you fix this? more specifically what exactly is the regulation? are you regulating the model itself? a capability? a prompt pattern? some cybersecurity workflow? seems to me that anthropic would have a lot to lose if this model actually caused serious widespread security vulnerabilities in the first place.

• 
  Saad Sabir Ali (@saad_sabir9) reported 44 minutes ago

  I only need one of the following: 1. The original Sigma 24-70mm lens that I ordered, or 2. A complete refund for my order. There is no clear channel available to resolve this issue. I request Amazon to please look into this case urgently and provide a proper resolution.

• 
  TheDezembro (@TheDezembro) reported 45 minutes ago

  @dukemagus @WallStreetApes When Apple, Amazon, Google and Meta were eyeing Gaming studios to cut themselves a piece of the pie I was actually happy to see Xbox making acquisitions because at least these studios would still be "in the household" But it's all going down the drain. They need to scale down but vision is always pointing up. 💀

• 
  nicknasty206 (@NIckNasty20Six) reported 46 minutes ago

  @JJan1972 All I want is to be able to actually preorder the AES + Ultimate bundle, but unfortunately I’m in one of the 17 states with the tax related issues and am unable to preorder still because of it. Have Amazon as a backup but want that ultimate bundle.

• 
  Anthony (@AFMIII007) reported 47 minutes ago

  @Polymarket The ultimate gatekeeper. Sure only allow major corporations to use a powerful model while we get the watered down version. Everything they’re doing is the opposite of what they said AI will do for society. The same way I buy Chinese goods off Amazon, I’ll use their inference too.

• 
  Who Dey Rob (@Robertlistens) reported 54 minutes ago

  @TheSmart1onX @Rightanglenews @DaisyErica1985 I don’t think the videos show the evidence of anything as broad as “all or most blacks are a problem”. It does seem that way if you stay on X too long and keep getting fed more of the same. But what’s going on where you live? I delivered for Amazon for two years and often in black areas. Never saw anything alarming. Worked with many blacks guys-all hard workers and helpful.

• 
  MJ (@eMjAy_023) reported 55 minutes ago

  @ginatatiannaa @espn @espnW Oh, that is 100% the biggest ******* issue and even Multiview on Amazon Prime is such a trash product. I can’t believe they left YouTube TV. It would have been perfect.

• 
  Ajay Raj Rajan (@ajayrajrajan) reported 55 minutes ago

  @AmazonHelp @AmazonHelp The link you gave is completely blank and no email has arrived. My app's call option is broken, your help links fail to load, and my package is late. The automated loops are broken for my ID. Please have a supervisor call or email me directly.

• 
  Mikemanzari (@mikemanzari) reported 57 minutes ago

  @AmazonHelp Thanks for nothing game is still delayed and it’s not just me it’s for other people too it’s a problem on your end idk how u guys don’t see this….

• 
  MintedTools (@MintedTools) reported 60 minutes ago

  Day 9 of posting one thing I used to believe about money: I used to think tracking small expenses was pointless. Like, who cares about a few dollars here and there? A coffee. A snack. A random app subscription. A quick Amazon order. Something small because I “deserved it” or “it was only $12.” None of it felt like a big deal in the moment. And honestly, one small purchase usually isn’t the problem. The problem is when none of them are being watched. That’s when the small stuff gets very confident. It starts showing up every day, adding friends, and somehow turning into a real number by the end of the month. Tracking small expenses isn’t about feeling guilty over every dollar. It’s about not letting money disappear little by little and then acting surprised when it’s gone.