Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (49%)
• Errors (27%)
• Sign in (24%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Annecy	Website Down	2 hours ago
Frankfurt am Main	Website Down	22 hours ago
Bridgeport	Sign in	23 hours ago
Rochester	Errors	2 days ago
Saint-Apollinaire	Errors	2 days ago
Noisy-le-Sec	Website Down	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tomas Luptak (@TLuptak35228) reported 4 minutes ago

  @Senshin108 @MAGACult2 isn't it great? if bezos replace people with robots, nobody can say amazon workers rely on food stamps and medicaid. problem solved. oh wait...

• 
  Stephanie (@jackswife2018) reported 6 minutes ago

  @Hunter_Eagleman You sound like my husband. He will fix anything himself. My a/c was out in my car. They wanted 1300.00 to fix. He YouTube’d it and found a video to test the compressor parts. Found which one was out. Bought the part on Amazon for $52.00.

• 
  Pie Won't Die 🦚 (@PieCannotDie) reported 9 minutes ago

  I wouldn’t have a problem with foreign customer service agents if they weren’t literally always bottom of the barrel. The one exception being Amazon because their police is usually just “appease the customer”

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  Brad (@Brad08414464) reported 12 minutes ago

  the labs will not punch down. they will punch up. they are whale killers. they will harpoon the companies that are bigger than them. if you are Nvidia, Google, Microsoft, Amazon, Meta you are shaking in your boots rn

• 
  I dont pick sides (@engineeredguy29) reported 13 minutes ago

  Wow that sucks,before I leave any package down,I always check the customer notes, we actually have a weekly scorecard,many things can bring it down, a bad review from not following customer instructions,any driving violations, even the warehouse making mistakes counts against us,if have a package and the business is closed,that counts against me as well,and bear in mind Amazon will give me those on a Saturday when clearly they are closed

• 
  cozybear (@dlwiest) reported 14 minutes ago

  @Scanner51 I don’t really care if people have closed circuit / local cameras on their property. Ring is where it becomes a problem imo because now it’s Amazon watching, not the homeowner

• 
  Stephen Hampson (@StephenHampson) reported 19 minutes ago

  @AmazonUK @AmazonHelp . Still A problem since Thursday. Promised to resolve it by Friday pm and not as 48 hours was next one but not sending emails to correct email as repeatedly stated on call at 16.34 Friday. Why? Do you listen to your calls? Appalling customer service

• 
  TheMightyHypoteneuse (@THypoteneuse) reported 19 minutes ago

  Available now on Amazon a different dictionary, have a look at Z but do not wake him up. Zaftig An attractive lady, with a full rounded figure, pleasantly plump, possibly as viewed in a burlesque show or possibly a **********. Zhuzh The art of zhuzhing is to in some way improve matters, whether concerning taste or lack of it, or one’s complexion, colourfulness of one’s clothing, texture or indeed anything capable of being zhuzhed. Whichever case one may be dealing with, the direction should never be down. If you are to zhuzh, always zhuzh up. Zucchini See Courgette Zymogen An inactive substance which is converted into an enzyme when it meets another enzyme, then they both sing, when an enzyme meets an enzyme a comin’ through the rye.

• 
  Phillip Derkowski (@PhilD333) reported 19 minutes ago

  @The_Epic_Mike 🙋💯💯💯💯💯 IM FREAKING DOWN FOR ONE!!!! It really needs to hold on streaming for awhile to convice Amazon to made another one. I can't tell u how many people on my timeline said they should've watched this in theaters. 😫

• 
  XAvengedxwifeX (@xavengedxwifex) reported 23 minutes ago

  @MiyagiVibe Just looking for some options maybe we haven’t come across on Amazon or Lowe’s. I’m down to get the one that runs on the battery if that’s the only one that will work. Just seeing if anyone else found anything online that may work better

• 
  N. D. Clavier (@ndclavier) reported 25 minutes ago

  @SashaGusevPosts blocked from expanding to the extent they want to). Also, they released Fable with strong cyber guardrails and then the gov freaked out and made them pull the model because Amazon found it could still be prompted to find and fix (!) software vulnerablities. 2/

• 
  Bryan Beal 🎧 (@bryanrbeal) reported 28 minutes ago

  Well, for the second time in two months, Amazon shipped me a product that contained a totally different item than what I ordered. People are clearly buying stuff and then making fraudulent returns. I used to not have this issue, but I’m having a lot now. Amazon is clearly reselling a lot of returned products as new.

• 
  Cynthia Toporowski (@ItsCynnamoroll) reported 30 minutes ago

  See, I used to believe this. I did everything. I used @ControlDNS, I was exclusively on Ubuntu and GrapheneOS, I used @brave, didn't use any Google services (including YouTube), paid for the entire @ProtonPrivacy suite. Biggest waste of time in my life. The deeper down the rabbit hole you go, the more you realize that resistance is futile. Genuinely. Google runs the biggest ad and tracking network in the world. They also happen to run the compute for a lot of services you use and rely on daily. Amazon runs another big ad and tracking network, and they have an even bigger compute share than Google. Same with Microsoft. If you use a DNS server or browser to block network requests, that itself becomes a fingerprint. They can track you based on what you block, and often fallback to first party domain tracking. Browser fingerprinting cannot be prevented as Brave likes to claim. A lot of websites in my daily life wouldn't accept a Proton email or a custom domain. Only trusted domains like Gmail and iCloud were accepted. It isn't worth the hassle. I hate it, but I've accepted it.

• 
  Douglas Porter (@ahhyeah) reported 31 minutes ago

  @Swiftor I used it to automate my receipt reporting and now that’s broken. I’ll have to manually go to Amazon and screenshot them and upload them adding hours to my workflow.

• 
  ⟡ MlNKS ⟡ TQG | Free Palestine 🍉 (@FeltTooJosten) reported 31 minutes ago

  have to leave in an hour, waiting for my amazon package, I’m apparently the next stop but the truck is just sitting a street down from my house bruh 😭😭

• 
  Daaman Choudhary (@daaman02) reported 32 minutes ago

  @Airtel_Presence I'm still waiting for a meaningful response. The unauthorized redemption of my Amazon Prime benefit is a serious issue, yet Airtel continues to ignore it. If this isn't resolved immediately, I'll be forced to escalate the matter to the consumer forum. #AIRTEL

• 
  lagerskoy (@lagerskoy) reported 33 minutes ago

  He wrote the paper that defined what it means for one event to happen before another when there is no shared clock. It became the most cited paper in distributed computing. He also wrote LaTeX, which is why nearly every scientific paper of the last forty years looks the way it does. He won the Turing Award in 2013 His own official biography notes that of the four companies he worked for, only the one that was supposed to be non-profit still exists, and states that this was not his fault. Everything he wrote sits free on his personal website. He has written that people who cite his most famous paper are usually unaware of half of what is in it. 1978 Leslie Lamport publishes eight pages about clocks. There is no global time in a distributed system, so he defines order by causality instead. Event A happened before event B if A could have affected B. That relation is the arrow in every workflow diagram you have ever drawn. The second half of the definition is the part that gets skipped. If neither event could have affected the other, they are concurrent. Not probably safe to run together. Concurrent, by definition. Everyone rediscovering that test this month is running his 1978 definition without the citation. 1982 He publishes the Byzantine Generals Problem. How does a group reach agreement when some members report things that are not true, and you cannot tell in advance which members. Every argument about whether an agent can grade its own output is a footnote to that paper. Then his career takes a turn nobody asked for. He stops publishing foundations and starts telling engineers to write specifications before writing code. His own biography describes this period as annoying computer scientists and scaring them by suggesting they use mathematics. The industry responds about how you would expect. Microsoft Research Faculty Summit, 2014 He puts a slide on screen about programs that run forever. Not scripts that finish, but systems that keep going, keep coordinating, keep passing work between parts. He says almost nobody can get those right by thinking alone, then places himself in five words: I'm not one of them The man who formalised the field says he personally cannot hold a long-running concurrent system in his head. Which is the entire argument for drawing the thing before you build it. The receipt comes from Amazon. An engineer there reported using his specification language on ten large production systems. In every case it either caught a serious bug before release or gave the team enough confidence to make aggressive optimisations without breaking correctness. Now look at what you are assembling. An agent graph is a program that runs forever. Parallel branches, shared resources, partial failures, nodes reporting on other nodes. That is precisely the category he says nobody gets right by intuition. The tooling is new. The failure modes are from 1978. You are not designing a novel system You are re-deriving an old one, badly, with the paper closed

• 
  Jonathan Garrrett (@JonaGarr) reported 34 minutes ago

  @SeddSezz Bollocks is it. Our problems are due to corrupt, inept governments and the richest companies and individuals not paying their own share of the taxes. Asylum seekers cost us 1.5 billion; Amazon alone dodged £575 million in taxes in 2024.

• 
  Croz (@Croz__6) reported 40 minutes ago

  The issues of online vendors siezing your money in the name of "No refund" is a broad day light robbery Even Jumia, Temu, Ali Express, Amazon etc, refund your money when transactions didn't go as planned Where did all these ones learnt this nonsense from?

• 
  🤨 (@urnumbrwon) reported 44 minutes ago

  finding out this person only wears maternity sports bras from amazon after making this tweet. so there might be a reason why you feel compelled to wash after every wear and i fear that's a you problem

• 
  Garbithol (@BowserKingKoop) reported 45 minutes ago

  @AmazonHelp I’ve tried email support and online chat support and no one has been able or willing to help me with my problem which I think is a very simple problem. I’d like to talk to a human please.

• 
  AgentRedShirt (@AgentRedShirt) reported 50 minutes ago

  @Vileself @SonnyServs21 You mean the infrastructure that Amazon was using AI and the AI decided that the code was trash and deleted a bunch so the Internet in a lot of places were down for a few days?

• 
  TSR (@sarang10x) reported 51 minutes ago

  @amazonIN @Swiggy @instamart_it i had the problem of items not in the box with Amazon and item not delivered by instamart. Amazon refunded the amount within hours. Im still waiting for Swiggy or instamart to act since 19th July 26 Kudos Amazon. keep up delighting the customer

• 
  khalid khan (@ilu143611) reported 52 minutes ago

  @AmazonHelp @AmazonHelp with in one minutes not working you link

• 
  Iftruthbetold (@ME5556829320924) reported 52 minutes ago

  @Hunter_Eagleman Yup, Gen X here. My son’s washer wouldn’t spin. I watched videos ordered parts off Amazon and together we fixed it. $40 fix. Broke will have you figuring it out.

• 
  Nikhil Reddy Kunta (@KNikhi) reported 53 minutes ago

  @AmazonHelp The problem with @AmazonHelp is that every time I reply to their email, a new person from Amazon customer care will reply. And I have to explain everything from scratch everytime. I've requested a call from them. Still waiting for their call

• 
  Citizen (@afistfulofteeth) reported 53 minutes ago

  @Delcatty16 This nonsense doesn’t change the fact that 100% uptime isn’t guaranteed anywhere for a reason, and Sony didn’t have an outage, Amazon web services did. You still don’t even understand what the problem was.

• 
  David Welker (@welkerlaw) reported 54 minutes ago

  @BobbyBorkIII This sounds like a problem for Costco, not Amazon, to solve.

• 
  ⛧🇻​​​​​🇮​​​​​🇱​​​​​🇪​​​​​⛧ (@Vileself) reported 55 minutes ago

  @MikeyGaymer @jnlgame I'm all worked up now because of you. The Amazon servers were back up within an hour. The problem on Sony side is millions of failed login requests caused a bottleneck. Sony has to clear stuck authentication requests and gradually allow traffic back online.

• 
  Gina Martin Adams (@GinaMartinAdams) reported 58 minutes ago

  It’s proving to be yet another earnings season where hyperscaler spending plans are under the microscope. Major players that reported thus far are beginning to burn cash, inviting questions about the sustainability of future spending and exacerbating valuation concerns. Tesla reaffirmed its $25 billion-plus capex spending plans for 2026 which caused its free cash flow (FCF) to fall by $1.1 billion all while missing its earnings bar. At first glance the automaker doesn’t appear tied to the AI-trade but the company has been building out massive computing capabilities of late to support AI-related endeavors. Likewise, Alphabet’s release highlighted the company’s strong results, clearing both revenue and earnings hurdles, but the stock slid the following day as investors homed in on it’s spending with the company raising its full year capex guidance ($195-205 billion) and FCF falling (down $5.9 billion, the first quarterly cash burn since it went public). Next week will be critical with Microsoft, Amazon, and Meta – three major hyperscalers – set to report. Further cash burn could spell trouble for the market at large given their significant weighting in equity indices. As for capex spending, we continue to watch the spread between weighted average cost of capital (WACC) and return on invested capital (ROIC) for signs that companies might have to start showing some restraint.