Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (45%)
• Errors (31%)
• Sign in (24%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Website Down	2 days ago
Guadalajara	Errors	3 days ago
New York City	Website Down	3 days ago
Pozza di Fassa	Website Down	3 days ago
Bristol	Website Down	3 days ago
Paris	Website Down	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nick Di Fabio (@NickDiFabio1) reported 2 minutes ago

  Amazon ads sound scarier than they are. You're paying to show up when someone searches a term you pick. Someone types "keto slow cooker book", your book appears at the top, & you pay a little only if they click. You set the most you'll spend per click. Amazon does the rest.

• 
  ArchonSam (@ArchonSam) reported 4 minutes ago

  @HiveFleetDino That's ******* terrible Imhope you've already written to gw and Amazon for refunds and replacements

• 
  Jeff Sexton 📚 (@jsxtn83) reported 4 minutes ago

  @jaimykainthechi @amazon ... they protected you from having your account - and any that use the same login information - from being hacked on devices long out of support. You should be *thanking* them.

• 
  jeff xiao (@xtxwq) reported 5 minutes ago

  @AmazonHelp Order 114-6279048-3158664 short-shipped (14 tablets delivered instead of 15). CS is blocking refund demanding a police report, but local police formally declined in writing since it's an internal warehouse error. Please DM to resolve.

• 
  Rust Belt Kid (@rustbeltkid1) reported 7 minutes ago

  @supermarkus Michigan is consistently inconsistent with map makers. Not sure what the issue is Sometimes this, sometimes UP goes into the WI geography, heck I have a cheap Amazon map in my office that got it 99% right but somehow the only Copper Island is a different color

• 
  Amazon Help (@AmazonHelp) reported 8 minutes ago

  @CharaBudama @CharaBudama Please copy that link to web browser and access it from there. You can also access the link from desktop (PC or laptop) web browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link. -Akamsha

• 
  Big Boss (@Yes_ISaid_It) reported 9 minutes ago

  Amazon flex needs to fix my acct asap! How y’all got my Arizona zip code and want me to pick up packages in Atlanta 😒😒😒😒😒😒😒😒

• 
  Social Worker Team (@Sinhateam) reported 12 minutes ago

  @AmazonHelp I am currently severely ill and dealing with major medical issues. Due to my health, I am physically unable to arrange an independent courier service.Despite my condition, their escalation team has offered no empathy or flexibility.

• 
  Raj Gohil (@Ravenclaw__95) reported 13 minutes ago

  @amazonIN @AmazonHelp Hiding Chat/Callback behind endless self-service loops is a terrible customer-service strategy. Worse: the number Amazon gave me for my return pickup was answered by someone who said he doesn’t even do pickups. What exactly are customers supposed to do?

• 
  ChoiceForTruth (@choicefortruth) reported 14 minutes ago

  @thewriterme @RYboating But shut up small business owners stop complaining about how we stole your businesses you spent 30 years building that were successful until you shut down the economy and then transferred market share to big box and amazon. But shut up and pay your covid EIDL loans until you die!

• 
  David Clark (he/him) (@CoderDaeer) reported 14 minutes ago

  @AmazonHelp 10 I'm not claiming I did nothing wrong. I broke a rule, and I've said so publicly, here, with my name on it. My question is different: where is the route back? One mistake, admitted and corrected, and there's no way to fix it and no one to ask.

• 
  Prospector (@NewsProspector) reported 18 minutes ago

  @NazRaiGaming @AmazonUK @amazon I did not order from Amazon, but am still waiting for my copy as well, should be arriving tomorrow. Seems they had issues with the Revered edition selling out and had to make more which has caused delays in getting the game out and into our hands.

• 
  Norman (@PeregrinePulp) reported 18 minutes ago

  @vital0gy @WebDesignMuseum Like Amazon, it attempts to fix something that was never broken. Needing a second space is better clarify the end of a sentence (when there's already two signifiers) is like needing a second comma or another stop sign at an intersection. Why stop at three signifiers? Why not a fourth?

• 
  Pablo Honey (@DaCubsWS16) reported 19 minutes ago

  @tubingtyler1 Hopefully it’s the L83 without AFM.. if not, I recommend you delete it. There is a program you can plug into your harness and sold on Amazon. I had issues with my old 5.3. Traded it for a 2500 L8T no DFM.

• 
  Nick Losciuto (@thedogfather) reported 20 minutes ago

  @liorsela Most AIs can do any of the one-time things people are mentioning above. Don't listen to low-functioning people; there are great uses for anyone with systems in their life. It's recurring issues where bot shines. Set up an Email Bot: Attach plugins for Gmail/Outlook, etc. so it always has acces w/o two factor auth. Instructions: Search for any high priority new messages related to AWS alarms or server issues. Create a bot that specializes in coding/development/security and hand off any potential problems for research and implement fixes where my discretion shouldn't be necessary and clear the alarms. For any severe or important issues discovered, alert me immediately by push notification and SMS. Or for everyday use make a Shopping Bot: Review my purchases in my Costco/Walmart/Amazon/XYZ store for any groceries I have purchased. Send me reminders twice a week on things I may be getting low on by estimated time of life of each item purchased. When I text you to buy cereal and protein bars, always shop for the items I have purchased prior so no new searching is necessary. Add those items to cart and get my approval, then place the order.

• 
  Troy Pallotto 🇺🇸 (@troypallotto) reported 20 minutes ago

  @jwspools @KeithMalinak You can be upset with gas prices. It’s a problem, but it could be worth it in the long run. America has an “Amazon expectations” on everything, meaning we want it now!

• 
  Manoj Naagar (@ManojNaagar) reported 21 minutes ago

  @ZeptoNow I am not able to activate amazon gift card of 1000 Details: • Gift Card no :601xxcxxxx7904 Order id:HRQPSPSCI91446 • Purchase Date: 14th August • Error Message: Send sms from the phone on which OTP was send at the time of activation Pls respond to email I have sent

• 
  Devanand gupta (@drdevanandgupta) reported 30 minutes ago

  @AmazonHelp I have already connected. They are unable to create return, whats the problem with you people

• 
  Amy Leigh (@IAmyLeigh) reported 31 minutes ago

  🚨 Road Rage Incident Leads to Arrest in Elk Grove ​An Amazon driver faces serious charges following an alleged parking dispute at an Elk Grove, California, gas station. Authorities report that the driver followed a 71-year-old man into the station after becoming upset over a parking spot. ​The confrontation escalated when the driver allegedly struck the elderly man, knocking him down and causing a concussion. Police subsequently arrested the driver, who now faces felony charges of battery and elder abuse.

• 
  asimonlee (@asimonlee1) reported 32 minutes ago

  @BlackMambaMilli @LukeBruni17 Loads of people do. The washing machine repair man wanted $200 for a part that I found on Amazon for $20. He just tells everyone he makes $120k. Personally I have 3 cash businesses and my record book has terrible handwriting.

• 
  Evan Swanson (@Evan_Swanson_) reported 36 minutes ago

  Most Amazon listing problems I see come from weak clarity. Sellers keep adding keywords to titles, bullets, and descriptions, hoping repetition will create better visibility. Amazon says the opposite. A title around 60 characters gives shoppers the important information quickly. A key phrase usually only needs to appear once in the description. Your backend search terms should add synonyms and customer language that the page does NOT already cover. The goal is simple: Help Amazon understand the product. Help the shopper decide. Those are connected, but they are different jobs. A page stuffed with repeated phrases usually does neither well.

• 
  Courtnezzzy (@courtnezzzy) reported 37 minutes ago

  @Menners__ @joleenlunzer Joleen has credits on FOX, Hulu, & Amazon. She is paid to make jokes. Your biggest comedy credit, getting clowned on by your own friends for being under 5ft tall. The rent is due? Really? Are you sure your sandbox is big enough to invite Joleen to play in? Sit down, silly man.

• 
  bgFlynn (@brendaf41907717) reported 37 minutes ago

  @Phyllis94584953 I’ve had so many issues with Amazon. Ready to cancel.

• 
  Arda Akdere (@arda_akdere) reported 39 minutes ago

  how I cut HALLUCINATIONs in a legal AI RAG pipeline with Amazon Bedrock built this for a client's legal SaaS. in legal, a confidently wrong answer is worse than no answer, so nothing reaches the user unless it's backed by an actual source document. two terms you need: contextual grounding: is every claim in the answer traceable back to the source? relevance: does the answer actually address the question? they're independent, for example: Source: "The NDA expires after 2 years. The service agreement expires after 5 years." Query: "When does the NDA expire?" - "The NDA expires after 5 years." → ✅ relevant, ❌ ungrounded - "The service agreement expires after 5 years." → ✅ grounded, ❌ irrelevant a RAG pipeline in its simplest form: 1. user input: user asks something 2. embedding: turn it into a vector 3. retrieval: find similar vectors in the DB 4. context assembly: pick top-k, stitch them together 5. prompt construction: drop that context into the prompt 6. generation: send it, get an answer 7. delivery: show it that's the simplest form. one step further: query rewriting after 1, reranking after 3. both (contextual grounding and relevance) checks run on the model output, not the user input. so there's exactly one place they can go in the pipeline above: 6. generation ↓ CONTEXTUAL GROUNDING + RELEVANCE ← output guard ↓ 7. delivery they give you the scores, if below your threshold → don't ship it. regenerate, or say you don't know. grounding low, relevance high → the model made something up. relevance low, grounding high → you retrieved the wrong doc. different problems, different fixes. been setting this up across a few different use cases. ask me anything.

• 
  Keith Sheldon (@shldcsp58) reported 42 minutes ago

  @bluelivesmtr Its was a VIOLENT BLACK THUG disguised as an @amazon employee hunting down an elderly WHITE person and attempting to murder them over a parking spot TYPICAL BLACK BEHAVIOR

• 
  Rekter (@Rekter) reported 47 minutes ago

  $CIFR | 8/23/2026 Cipher Digital closed Friday at 15.77, down 1.45 or 8.40 percent, after opening 17.52 and tagging 18.23. Volume was 55 million versus a recent average near 29 million, about double the usual tape. That is heavy supply after Thursday’s bounce to 17.21. After hours at 15.87 did not change the read. The question is whether 14.89 holds after this name sold an 8 percent day on the same week Bitcoin broke out. The loud fact is August 4 earnings. Second-quarter revenue was 24.8 million against a 31.7 million estimate, and the loss was 0.65 a share after a large warrant charge. Mining is winding down while the company tries to become a high-performance compute landlord. Black Pearl capacity for Amazon started early this month on a 15-year lease that can reach about 367 million a year when full, and Barber Lake rent is slated for October. Price has still fallen from 24.16 on August 3 to 15.77. What has to stay true is that those leases get paid and the 14.89 August 19 low does not break. It looks late if Bitcoin’s 78,000 print cannot lift this stock and 14.89 fails. Price sits below the 10-day average near 16.94, the average close over the last ten days and falling, below the 20-day near 18.64 also falling, below the 50-day near 21.50, and below the 200-day near 18.52. The daily 20-day Bollinger bands have their middle at that 20-day average, the upper daily Bollinger band near 23.45, and the lower daily Bollinger band near 13.83. Friday closed in the lower half of those bands, not through the lower one. Those bands mark where this stock has been living since the June 30.14 high; a close outside is a stretch. Daily RSI is 41. The 52-week range from 5.68 to 30.14 frames this as a slide off the high, not a test of the old floor. Friday’s 18.23 high is nearby resistance with the 10-day at 16.94 and the 20-day at 18.64. Support is Friday’s 15.48 low, then 14.89. Street talk still clusters near 32 and is not a trigger. If already long from the single-digit hole, the 30 high already printed and earnings did the damage, so hold only while 14.89 holds and trim rips toward 18. If flat, do not buy Friday’s 8 percent dump on 55 million shares. The add is a hold of 14.89 to 15.48 or a clean accept back above 18.64. A close under 14.89 would kill this bounce and open the lower daily Bollinger band near 13.83. This miner-turned-compute name sold a Bitcoin breakout week after an earnings miss. The 14.89 line is where that slide either stops or continues. Disclosure This note is for education and market commentary only. It is not financial advice, a recommendation, or an offer to buy or sell any security. Prices and indicators can be wrong or delayed. Check the primary tape before you act. Markets can take some or all of your capital. The writer may or may not hold a position, and any position can change without notice. Do your own work or speak with a licensed adviser.

• 
  J-Dub©️ (@DeLoachJW) reported 47 minutes ago

  @TheVollain They bring good revenue/jobs for a building that just sits there less impactful than an Amazon distro center. The one @BradPaisley helped shut down & Comrade O’Connell wants to steal would have brought jobs/revenue to the poor part of town all the rich white activists never go.

• 
  Nigar (@Nigar_Inza) reported 51 minutes ago

  @AmazonHelp @AmazonHelp I’ve already contacted your support team multiple times, and that’s exactly where the issue remains unresolved. Please don’t redirect me to the same chat again. I need this escalated to a senior team who can review the entire case nd provide an actual resolution

• 
  Tommi Pedruzzi (@TommiPedruzzi) reported 54 minutes ago

  1. I publish books on Amazon. Not novels, but books that solve a specific problem someone is already searching for and already willing to pay for. And I don't write it myself. AI does...

• 
  𝕃𝕖𝕠 𝕋𝕠𝕠𝕥 .•♤•.° #teamsuzie (@revengeoclock) reported 57 minutes ago

  @suzietootredwig Problem is this is romania, any collectable doll is sold like half a year or more after it should 💔💔💔 and amazon doesnt really sell here under 50$ Tysm tho 🫂