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Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: website down, errors and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

August 17: Problems at Amazon

Amazon is having issues since 08:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 44% Website Down (44%)
  • 31% Errors (31%)
  • 24% Sign in (24%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Lügde Sign in 48 minutes ago
Paris Website Down 11 hours ago
San Francisco Sign in 13 hours ago
Llucmajor Website Down 14 hours ago
Barcelona Errors 17 hours ago
Ash Grove Sign in 20 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • Dscorpian
    Hemant (@Dscorpian) reported

    Approx 50+ packages have been delivered at the same address but @delhivery always have some or the other issue. No customer care. No resolution. No-one to talk to. Its all ******* automated that customer cnt do anything. @amazonIN @amazon

  • ticketsjaved
    james (@ticketsjaved) reported

    @LauraBrookes4 @Nell_Viking @donmcgowan They don’t that’s the issue, one of the main reason for the death of the high street, is Amazon and or huge fulfillment centers which do not pay the same taxes as traditional shops.

  • SurKopu
    Surendra Koutarapu (@SurKopu) reported

    Your local coffee shop can now watch its staff the way Amazon watches warehouse workers. Nothing new was installed. Just AI pointed at the cameras already there. Regular CCTV, suddenly a live scoreboard. Cups made per barista. Who's fast, who's lagging. How long each customer has waited. Movement, patterns, all streaming to a dashboard in real time. The camera used to just record. Now it judges. And the honest truth is that both things are true at once. For the owner, it's a gift. A single tiny shop can now run the operations analytics that used to need a corporate budget and an IT team. The little guy gets big-chain superpowers. For the barista, it's a shift where a machine grades every pour, logs every slow minute, and never blinks. Here's the pattern under it, and it's bigger than coffee. Every wave of cheap AI hands power to the small player and hands surveillance to everyone at the same time. The exact same tool does both. You don't get one without the other. In a country like India, full of small shops and service jobs, this spreads quietly and fast. The camera can finally understand what it's looking at. The real question now is what we agree it's allowed to do with that.

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @Trevor_Majors We understand your concern. We're here to help. While Alexa for shopping can't be disabled, you can dismiss or close the window by following these steps: If you're on the chat window in the Amazon Shopping app, you can dismiss the Alexa for Shopping screen either by swiping down the chat window, by clicking on the Alexa icon in the bottom of your app, or clicking on the down arrow in the top of the chat window. If you're on the Amazon website, you can close the Alexa screen by clicking on the Alexa button on top of your browser screen, or clicking on the down arrow in the top right-hand corner of the chat window. Don't hesitate to reach out if you need assistance in the future. -Brandon

  • pearlthegurl
    margaret (@pearlthegurl) reported

    @AmazonHelp I buy my kindle books through Amazon and can no longer do this. Please respond and please fix the problem.

  • PauliePWalnuts
    Paulie (@PauliePWalnuts) reported

    For just $19 on Amazon you can buy a brand new paperback that covers the whole story. Problem solved. Go away

  • DestopianL10142
    Destopian Logistics (@DestopianL10142) reported

    @GordMagill I caught a local Buster Brown driver moon lighting for Amazon, he leaves packages at a gate to my cow pasture, for neighbors 1/2 mile away, sure it's same prick who drops my packages at the post office forcing me to make 30 mile round trip. Amazon has terrible sevice.

  • ekierklo
    Edward Kierklo (@ekierklo) reported

    @rooftopdrew Somebody explain to me why Eddie Lampert slowly bled Sears/K-Mart? My initial understanding was when be bought (before Amazon and internet shopping) the land alone justified the purchase. He could have rejuvenated the brand but did he opposite. Like bankruptcy, slow then suddenly

  • Pano_077
    Giona Strazzacappa (@Pano_077) reported

    All on Amazon btw... but PC are the problem...

  • jesankuki
    Gaurav Singh (@jesankuki) reported

    @AmazonHelp I didn’t want you to access my account. I shared the order ID so you could track the issue from your end. How is it helpful to send me a link to the same useless customer care again? I connected and they again repeated the same thing like they all are taught in same class.

  • PokemonHunterV1
    PokemonHunter.com - Track and Buy Pokemon Cards (@PokemonHunterV1) reported

    Have seen confirmation that Amazon discovered and shut down flaw in their account creation system that was allowing exploiters to mass create accounts for Amazon invites - this may explain why we saw such a huge jump in people being invited for products on Friday and...

  • TotalRecall9
    Jeremiah (@TotalRecall9) reported

    @SenSanders Wouldn't he have to sell stock to pay the wealth tax? How about instead make @Amazon pay their delivery drivers $30/hr. minimum & claim them as employees with benefits, bc Amazon is micromanaging their job (down to the uniform) & they treat drivers worse than station employees.

  • FatemaI
    fatema ismail (@FatemaI) reported

    @AmazonHelp Your agent did not care to understand the issue not assist . Henceforth will not be ordering from Amazon because you'll change the policy as per your convenience!

  • raha_ravirajan
    RAVIRAJAN RAHA (@raha_ravirajan) reported

    Hi @AmazonHelp, my Amazon account is not opening and I am facing trouble logging in. I have already tried troubleshooting, but the issue persists. Could you please look into this? @amazon

  • Emma_h_mua
    Emma H 🖤🗿七七 (@Emma_h_mua) reported

    @MikScarlet Sorry you're struggling again mate 😔 it really sucks. Get yourself some senna tea to help with the digestion. I have the same issue and it does help. You can get it on amazon. Hope you're feeling better soon.

  • SaifYusufSumra1
    Saif Yusuf Sumra (@SaifYusufSumra1) reported

    @AmazonHelp I need to have the call back from your team if possible so that the issue can be resolved at earliest.... and if it is not possible to solve the issue let me know so that i can dekete my amazon account which is of no use

  • HyperTechInvest
    Daniel Romero (@HyperTechInvest) reported

    Samsung’s China Sales Triple, Surpassing US Sales Samsung’s sales to China surged 208% YoY to KRW88.6T in H1 2026, overtaking the US at KRW70.7T, as the AI-driven memory upcycle boosted demand and pricing The semiconductor DS division generated KRW209.2T in revenue, 68.5% of Samsung’s total, and 97.4% of operating profit. Samsung’s DRAM market share also rose to 39.4% from 34.0% in 2025, helped by AI server demand and higher memory prices Samsung has begun selling HBM4 for Nvidia’s Vera Rubin platform, but Nvidia was still not among its five largest customers in H1. The top five were Alphabet, Amazon, Apple, Hong Kong Techtronics and Supreme Electronics, together accounting for around 25% of total revenue

  • masterblasterka
    Mr Hitman (@masterblasterka) reported

    @AmazonHelp still issue is not resolved how many days we need to wait

  • lyndseyfifield
    Lyndsey Fifield (@lyndseyfifield) reported

    I feel like we're the last generation who understand this. My cousin has a small business that sells on Amazon and people have no idea that one mass order being returned damaged (or not at all) or one false complaint could literally shut down something people have worked years to build. I also saw this when I worked for a publishing company in the era of Books-a-Million and Barnes and Noble inadvertently shuttering dozens of tiny imprints across the country by mass ordering best sellers from them then OOPS returning thousands of unsold books months later and demanding a full refund after many of these publishers had used that money to grow their business in other ways.

  • kn0mic
    kn0mic (@kn0mic) reported

    @iyasele_o problem is getting them to Nigeria. Amazon is asking for crazy shipping fee. More than the card itself.

  • LafWall2
    LafWall (@LafWall2) reported

    @CRIXUSwasHERE @mattvanswol It is the Welfare system. It Rewards bad behavior. Implement Limited Workfare only! More money if Father is in the home full time. More money if at least one parent working. Minimum amount and time otherwise. Incentivize good practices! Child welfare systems need to be 💯 overhauled. Food, clothing, essentials like diapers etc. should be distributed ( like Amazon Walmart deliveries ). No cash money involved. Anyone receiving child aid has monthly inspections that the supplies are being properly used, not sold. Supplies are electronically coded for identification and tracking. Selling child aid equals fraud and penalties up to and including custody. Orphanages need to return until we get the problem turned around. A child is better off away from abusive parents.

  • DKshadow73
    DKshadow73 🐦Local Avian Vtuber (@DKshadow73) reported

    @Helldivers_NOW Helldivers Search And Rescue rule number 1 of squid-fighting: "If flies, firstly dies" You cant be surrounded if you take down the amazon drones first. If there are too many...run

  • bendee983
    Ben Dickson (@bendee983) reported

    One of the important gaps that is not being talked about enough is "AI literacy." It's one thing to know how to prompt an LLM to get the best response. It's another altogether to have the right mindset to build with AI. Most people I talk to are using AI to amplify what they are already doing (write more emails, generate more images, generate more code, etc.). And the dropping costs of LLM tokens only amplify that trend (i.e., tokenmaxxing). But the real skill is to understand how problems can be solved differently with AI as the technology becomes more precise (more accurate predictions) and more capable (better tool-use). In "Prediction Machines," Agrawal, Gans, and Goldfarb provide an interesting example: Amazon currently uses machine learning algorithms to predict what else you will buy when you purchase an item. It's a decent conversion rate but not extremely high (still very profitable). At some point the predictions accuracy can become so high that Amazon can **** from shop-then-ship to ship-then-shop: the company uses AI to predict what you need, and ships it to your home. If you need the items, you buy them, and if you don’t you return them at the company’s expense. This is a model that works only if the prediction accuracy passes a certain threshold that makes it profitable for Amazon. But if it does, it totally changes how the company operates (storage, logistics, shipping, etc.), unlock entirely new use cases, and dramatically change the user experience. So look at the problems you're solving and think about how you can redefine the entire solution if AI agents become better, cheaper, and faster.

  • Ringo6
    Stuart (@Ringo6) reported

    @MikeDSully @Napalm_SP @SenSanders Amazon has created wages, so much so that employees have to pay taxes. Some employees can't handle money, and end up with tax problems. Therefore, Amazon puts people in trouble with IRS.

  • gparida
    Gyan Parida, Ph.D., MBA. (Capitalist Monk) (@gparida) reported

    @AmazonHelp No one is doing anything for delivery at zip code 755044. The final delivery point is not delivering-. multiple orders now. Marking nonsense." address issue" this issue that issue

  • Amandasmylife
    Amanda 🇺🇸🇮🇪✝️🕊️🩸 (@Amandasmylife) reported

    @annunakkki You will have to keep scrolling way down until you see Leave a Review It can take up to 24 hours for your review to be approved by Amazon and then it will be posted

  • adamr_1776
    Adam Rizk (@adamr_1776) reported

    1st round: Was asked to explain the work I've done at Amazon and was asked technical follow-up questions about it. We then proceeded to solve two coding problems. • The first problem was similar to the Leetcode Koko eating bananas problem in that it required using binary search to find the minimal value in a range that satisfied the condition. Not particularly challenging if you've solved binary search problems before. • The second problem was to write the code up a simple implementation of a rate limiter. Didn't have time for the full implementation but wrote out the basics using a queue. Was asked technical follow-ups such as how this could be scaled for multi-tenant use.

  • glocalinvestor
    Arvind Srinivas (@glocalinvestor) reported

    Morgan Stanley - $AMZN will hit $1T in revenue MS reports that By 2035, Amazon will achieve that with projections saying 1 year before or after is also possible It’s hardly a surprise considering their superiority over the past few years. One of the few companies that have their own ASICs. Interesting to see how much of this will be down to Anthropic by 2035. This assumption is based on Anthropic growing too. Wonder how the projection would look like if something were happen to them or their partnership

  • proirritater
    Dior Sausage (@proirritater) reported

    Using Amazon to buy things is so frustrating now! 1) no way to talk to customer service for delays, product issues; their chatbot and service page is useless 2) half the product listings are “sponsored”. 3) brands only list old, discount inventory, not their best

  • steezysteve78
    Steve (@steezysteve78) reported

    @BurnAlgoDown @WallStreetApes Yeah no cdl becomes an increased liability issue. Amazon isn’t letting non licensed drivers drive trucks with trailers around.