Amazon down? Current status and problems

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (48%)
• Website Down (34%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Istanbul	Website Down	5 hours ago
Istanbul	Website Down	5 hours ago
Montréal	Website Down	10 hours ago
Norwich	Sign in	11 hours ago
Atlanta	Errors	16 hours ago
Saint-Pol-de-Léon	Sign in	22 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ekambar Raju G (@ekambarraju) reported 3 seconds ago

  Another tv(amazon) has Board issue. He told me that within a week your problem get resolved. But officially i didn't get any message or email. I started complaining to @Flipkart and @amazon. But @Flipkart took action very quickly.

• 
  Satish Surapalli (@sxd941) reported 4 minutes ago

  @AmazonHelp That link doesn't help. It's taking me again to orders page. Can someone call on my registered mobile number to resolve the issue? Today is 10th day of placing return request.@amazonIN

• 
  Amazon Lightsail Speedtest Bot ver2.0 (@LightsailSpeed) reported 9 minutes ago

  Server: Rakuten Mobile, Inc - Tokyo (id = 24333) ISP: Amazon[.]com Ping: 4.53 ms (0.19 ms jitter) Download: 2760.25 Mbps (data used: 1.7 GB ) Upload: 3189.71 Mbps (data used: 1.6 GB ) Packet Loss: 4.1% Date: 2022-05-08 18:15:31 (JST)

• 
  Santosh Upadhyaya(ⒼⓊⓇⓊ) (@santosh1127826) reported 10 minutes ago

  @AmazonHelp This link is still not working .. I don’t know what you people are doing

• 
  Amazon Lightsail Speedtest Bot ver2.0 (@LightsailSpeed) reported 10 minutes ago

  Server: BudgetVM - Tokyo (id = 38241) ISP: Amazon[.]com Ping: 1.59 ms (0.23 ms jitter) Download: 2775.33 Mbps (data used: 2.4 GB ) Upload: 3248.74 Mbps (data used: 2.9 GB ) Packet Loss: 0.0% Date: 2022-05-08 18:30:38 (JST)

• 
  Mitesh Oza (@miteshgoza) reported 11 minutes ago

  @AmazonHelp The have raised the issue to the concern person but still it is not done 4 days has already been left

• 
  iqbal mushtaq (@iqbal_mushtaq) reported 12 minutes ago

  @AmazonHelp Or @amazonIN is working in era of Baba Adam that is why it is taking more than a month to resolve any issue @JeffBezos

• 
  perezjoardan (@perezAjordan) reported 15 minutes ago

  @maxinespencer82 @AmazonHelp Text @antiticol now to fix your account immediately

• 
  Dave Selby (@segger0151) reported 16 minutes ago

  @AmazonHelp To what email address?, because I think that may be the trouble, you have done this before, associated my account to a wrong email address

• 
  Amazon Lightsail Speedtest Bot ver2.0 (@LightsailSpeed) reported 17 minutes ago

  Server: Rakuten Mobile, Inc - Tokyo (id = 24333) ISP: Amazon[.]com Ping: 5.76 ms (0.41 ms jitter) Download: 2631.41 Mbps (data used: 2.3 GB ) Upload: 3383.25 Mbps (data used: 1.7 GB ) Packet Loss: 0.7% Date: 2022-05-08 18:45:37 (JST)

• 
  The Fence (@TheFence2112) reported 19 minutes ago

  @AshleyGWinter The robot you're using wasn't supply chain problem until Amazon bring it to your house

• 
  Ekambar Raju G (@ekambarraju) reported 19 minutes ago

  @amazonIN I bought two Oneplus TV's. One from @Flipkart in Dec 2021. Another one from @amazonIN in March 11, 2022. Both are not working since 20 days. I raise a complaint to brand company. They send service guy. He told me one tv(Flipkart) has display issue another one(amazon)

• 
  Umang Patel (@PatelUmang01) reported 20 minutes ago

  @AmazonHelp Mr Mahesh from Amazon contacted but still required 24-48 hours to solve the issue. i don't know why required such long time coz your custmr care told ystrday tht your order is with nearest Hub of Amazon facility.

• 
  Arjun Kashyap🇮🇳 (@yourstarboy4) reported 20 minutes ago

  @Dipende04285489 @flipkartsupport Flipkart delivery service is very slow as compared to Amazon.

• 
  Satya_AFC (@bsp9999) reported 21 minutes ago

  Atleast @Flipkart used to decline the returns when the tags were missing. Now @amazonIN people are asking for tags which were not even there in the first place. And @AmazonHelp not able to solve the issue even after multiple calls and spending more than 30 minutes talking to them

• 
  Kevin (DrKevGuitar) Kretsch (@DrKevGuitar) reported 23 minutes ago

  If you get any message similar to this, whether it's a bank or health service or amazon or whatever, NEVER use the link in the message. Use your normal login procedure at the usual web address or app that you always do. If there is a real issue, it will appear there. AND...

• 
  Just JJ (@jjsmeiman) reported 31 minutes ago

  @DeliverooHelp @Deliveroo I’m waiting for a refund but the driver lied and said it had been delivered I’m going to track it through Waitrose. Your advertising is false I won’t be using this flawed system again used Amazon for years and now been let down once #poorcustomerservice

• 
  Deepak Malik (@DeepakM54) reported 34 minutes ago

  @AmazonHelp The link is not working. Also, please provide written resolution as i have already dealt with your customer service team, who are not helping. You are not escalating the issue. If required, please call me. You already have the details.

• 
  Sy (@Sy08612386) reported 38 minutes ago

  @AmazonHelp He didn't resolve my issue and asked to contact the concern team.

• 
  Mitesh Oza (@miteshgoza) reported 38 minutes ago

  @AmazonHelp Yes, i am talking with ur customer support team from last four days and they have raised the issue as well but still it is not done

• 
  Dave Bot (@DaveKatsune) reported 38 minutes ago

  Requesting amazon futa neko dicking down a thin sarcastic disrespectful trap girl please

• 
  Nikesh Onkar (@nikesh64) reported 41 minutes ago

  @AmazonHelp I had already contacted twice to customer support executive. Still they are not able to resolve my issue.

• 
  Satya_AFC (@bsp9999) reported 49 minutes ago

  @AmazonHelp So you are going to resolve the issue with a chat which you people weren't able to solve after multiple calls?

• 
  Mehmet Kamil Erişen (@gsl120) reported 49 minutes ago

  @AmazonHelp I’m having a terrible customer service experience. I’m not provided with a link to review! I keep getting reconnected to new reps every two mins. Terrible terrible terrible

• 
  Falcon (@gulamkhader30) reported 49 minutes ago

  @AmazonHelp @amazonIN @AmazonCare Dear Kesha No one helped me on chat. It's a international product coming in India. So in chat no is helping anything so don't make fool of me if u cannot solve the issue. Solve the Customers issues rather than protection of your sellers.

• 
  Amazon Lightsail Speedtest Bot ver2.0 (@LightsailSpeed) reported 51 minutes ago

  Server: BudgetVM - Tokyo (id = 38241) ISP: Amazon[.]com Ping: 3.44 ms (0.03 ms jitter) Download: 2728.58 Mbps (data used: 2.4 GB ) Upload: 3274.77 Mbps (data used: 1.8 GB ) Packet Loss: 5.0% Date: 2022-05-08 18:00:43 (JST)

• 
  Devi Ram Meena (@deviramawr) reported 56 minutes ago

  @AmazonHelp :Tuesday, 5 April, 2022 / 402-4733407-9319515 Items:Cuzor 12V Mini ups for WiFi Router Issue: My Orders and Bookings -Items Not Working - Returns and refunds - Return pick up 10 Time Call To call center but not Pick up and Refund

• 
  Clayton (@imgudthankstho) reported 57 minutes ago

  Has anyone else had issues with with streaming videos via apps (Netflix, Showmax, Amazon Prime) and on Chrome since upgrading to Windows 11? I'm currently using Edge browser to stream Netflix since it's the only one not glitching almost every few seconds.

• 
  candyfrmmiami (@Official_BRAND) reported 58 minutes ago

  @amazon check dms please I have a major issue!

• 
  Mystery Developer (@mysteryfed) reported 59 minutes ago

  @AmazonHelp I don’t have time for this. If you fix let me know. Else you can fix when someone else reports it. Good day mate