Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (47%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Madrid	Sign in	2 minutes ago
Ramona	Website Down	47 minutes ago
Timpson	Website Down	11 hours ago
Fort Worth	Website Down	13 hours ago
Benito Juarez	Errors	13 hours ago
Marcheprime	Website Down	14 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Financewalla (@IamManaw) reported 2 minutes ago

  @AmazonHelp Malpractice in your resolution too..showing Chat option but again taking me back to order oage etc with smae autobot options. Pathetic service, in India you just bring the service standards down to rock bottom. Totally failed in your solution too. @amazon

• 
  Mike Mullenix (@xinellumekim) reported 2 minutes ago

  @AmazonHelp Sharon sent me a link to help you resolve an issue of a dishonest vendor. I tried to contact you with the link provided via DM but the link is bad. I have a replacement order being sent so I’m good. I’m trying to help you but if you’re not interested let me know.

• 
  Yossi Preminger (@ExoThinker) reported 6 minutes ago

  @AmazonHelp can I get some support? The app chat associates are giving me trouble. Damaged package arrived 2 months late. Please.

• 
  Aditya Anand (@AdityaAnan71174) reported 6 minutes ago

  @AmazonHelp You are only asking for more time, but not giving any resolution. Is your internal team not able to track the shipment or identify the issue? This is very disappointing. Please provide a clear update on the exact location of my order and ensure immediate delivery.

• 
  Hentaigana 🔔🔔 (@Hntaigana) reported 8 minutes ago

  @AmazonHelp To be honest, the customer service is pretty good about giving updates and sometimes, refunds, when things are late, missing, or damaged. It's just an issue of not being able to count on the delivery estimates like I used to.

• 
  Sharanya Shettyy (@Sharanyashettyy) reported 9 minutes ago

  So someone from @zepto calls, she tells me the same resolution and on further questioning says I have to disconnect the call while in conversation. Slow claps to these brands that dream of becoming amazon!

• 
  Jainsofindia (@ed9c4e63ab53422) reported 12 minutes ago

  @AmazonHelp Have already connected the team was of no help nor was my issue resolved, and i am left with no choice but to take legal action

• 
  AlphaTheoryLab (@AlphaTheoryLab) reported 19 minutes ago

  @JesseCohenInv Amazon and Nvidia pumping while everything else bleeding. Here's the thing— Microsoft and Tesla down but their earnings still crush. Market's not seeing it yet. Breadth is terrible. When rotation happens, these mega-cap guys won't carry the whole market. Today's earnings showing that too.

• 
  New User (@Newmotiondetect) reported 19 minutes ago

  @AmazonHelp U ***** *** ***** this isnt something troubleshooting can fix idiot, its not working for anyone check your notifications cornball

• 
  Eli Kehler (@0x17340) reported 20 minutes ago

  @moultano @rjohnston4 This is why I'm glad Amazon is breaking into the space. It definitely needs improved efficiency, and it's a waste of everyone's time to be waiting in that line. I recently had an issue that required an antibiotic. It took over a week to get it. I think pharmacies should also have more leeway to prescribe a different antibiotic if they are out of stock on whichever specific one the doctor happened to write down. I think since they can see the inventory going out, they would be in a better place to manage things like antibiotic resistance by rotating the antibiotics sold to people. The doctor's viewpoint is myoptic.

• 
  ASHOK YADAV (@ashok210987) reported 20 minutes ago

  Why product return is getting canceled without any issue . What is this new fraud. Spoke to Cutomer care 10mins but all fake promise . What new fraud @AmazonHelp @amazonIN

• 
  Jimmy the Geek (@BloodwingBD) reported 23 minutes ago

  @allenanalysis Amazon had a similar problem a few months ago. It's AI decided it was easier to delete their production environment and start all over. A human wouldn't do that.

• 
  🔴Charlego (@charlego) reported 23 minutes ago

  🔧 Practical HVAC problem-solving starts here. Discover engineering books by CHARLES NEHME available on Amazon, Google Books, and Apple Books. 🔧 #HVACSolutions #EngineeringBooks

• 
  𝙅𝙚𝙖𝙣𝙞𝙪𝙨Ⓧ𝙊𝙣𝙡𝙞𝙣𝙚 (@Jeaniusonline) reported 25 minutes ago

  @lukas_m_ziegler Wow, it prints it and assembles it! 😯 So, put this on a larger scale and they'll be able to do everything from the ground up—A to Z. Forget about jobs... We gotta build a new system. A system where we're all born retired. ...We'll be able to order anything. like Amazon, and robots would have made, and we get anything for free. ...Especially if robots create robots from the ground up. And maintain themselves─their existence will be on autopilot. A full automation colony of robots, That create everything, anything and maintain themselves forever... 🤔 So yeah, we'll all be born retired! The only problem is the old system. The banking system. They won't want to let go of power. So they will want to own the robots. And make sure that we're on treadmills of planned obsolescence. Make sure there keep there slave system stays intact—up on their ivory towers while we're below them. 😕 This could happen because most of us are still sleeping.

• 
  🖤 (@gooblin88) reported 26 minutes ago

  @SykeTheWOAT @HubPointless I actually found an interview where he answered the question “It’s possible that we may do a movie or TV show or something at some point. Instead of putting that down in our deal with Amazon”

• 
  gaurav kumar (@kumarcoolgaurav) reported 26 minutes ago

  @foodpharmer2 I ordered your product from Amazon to my surprise the mixability is an issue, even after 15-20 seconds of shaking there are lumps in it. Consider this as feedback and improve it further.

• 
  Dianna Wentz (@DiannaWentz) reported 27 minutes ago

  @amazon ur app offers no email address nor phone number. My monthly emergencee is listed as delivered by usps to my mailbox...it is NOT here and not at my neighbors. Fix this plz

• 
  Shetty (@mohan4u96) reported 29 minutes ago

  @AmazonHelp @TheOfficialSBI I am extremely disappointed and frustrated with the complete lack of resolution to my issue despite 10 days of repeated communication. I have been receiving the exact same generic response from your team for the past 10 days,

• 
  Husain Ahmed (@HusainAhme9h) reported 32 minutes ago

  @AmazonHelp I already reported my issue but got no help. One item from my order was marked delivered but never received. This really affects trust in Amazon. Please ensure your delivery team is professional and accountable. Order ID: 404-5724978-7183565

• 
  NordVPN (@NordVPN) reported 36 minutes ago

  @RealSiPerry We understand the situation is frustrating! On our end, we'd be able to refund the one that was bought using a credit card only, as the Amazon one falls under their policies. If you'd like that, please send us a DM with your email address and we'll issue it for you!

• 
  آصف شیخ Aasif Shaikh (@chocolovebirds) reported 36 minutes ago

  This is unacceptable. I need my order to be delivered as soon as possible. Kindly look into this issue and take immediate action. I can share my order number #Amazon #DeliveryIssue #CustomerSupport @amazonIN @AmazonHelp

• 
  Kahina Bouagach (@ckahinab) reported 36 minutes ago

  @AmazonHelp @amazon Thanks for your reply! Order was received in terrible conditions. And it’s jamming my mailbox for days now. (See picture)!

• 
  Dev (@d11165253j) reported 37 minutes ago

  @AmazonHelp Third class chat still loading, how hard to log our issue with amazon, it’s turning worst.

• 
  The Kid (@NoBSRecruiter) reported 42 minutes ago

  @YDaftary @zerohedge Google won’t have any issues. All of these frontier models places are going to go bankrupt and eaten alive by the big tech firms. Basically just keep buying Google, Amazon, Microsoft and Apple. Obviously Nvidia

• 
  bigG6g 🇺🇸🏴󠁧󠁢󠁳󠁣󠁴󠁿🇱🇧 (@simonboy68) reported 45 minutes ago

  @amazon Fix your default address issue. ****. @walmart I'm yours.

• 
  m i r i a m (@miriaamrod) reported 49 minutes ago

  @MrStealY0Tacos Amazon dude, they’re cheap I’ve had the same cute cover for years lmaoooo it hasn’t broken or anything! Just don’t get a clear cover bc I’ve seen like the phone ones they get yellow too 😬

• 
  Douglas Holding (@doughunt88) reported 49 minutes ago

  @AmazonHelp The issue is clear, I have two echo dots, they do not connect via Bluetooth to use as a speaker

• 
  angie (@angie86572936) reported 50 minutes ago

  @MarinasHammer Really our Amazon drivers are always going crazy fast. Leaving a plume of dust down dirt driveways. No time to stop for anything.

• 
  Amazon Help (@AmazonHelp) reported 56 minutes ago

  @Gungun140659 @Gungun140659 Please copy that link to web browser and access it from there. You can also access the link from desktop (PC or laptop) web browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link. -Akamsha

• 
  Abhishek raj (@AbhishekSpin) reported 59 minutes ago

  @AmazonHelp @AmazonHelp Yes, I’m referring to the same issue I raised 3 days ago. It’s still unresolved and now the shipment is being returned without any delivery attempt. Please check and resolve this urgently. #poorservice #customecare