Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (47%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Bengaluru	Errors	2 hours ago
Dallas	Sign in	17 hours ago
Atlanta	Website Down	19 hours ago
Bucharest	Website Down	20 hours ago
Paris	Sign in	22 hours ago
Mauriac	Website Down	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pickles 💚🤍💜 (@picklescat72) reported 1 minute ago

  @far_leftie @kwilliam111 @amazon This is terrible 💔🙏🏻 I hope you’re ok

• 
  amith (@therealamith) reported 1 minute ago

  Hey @amazonIN @AmazonHelp Had a terrible experience with a prepaid order, Was est to be delivered on May 4th. Delivery agent played games by giving a single ring missed call and marking it as customer unavailable. Order number 405-6080466-1896307

• 
  cassie (@cassie1620194) reported 3 minutes ago

  Most Amazon sellers don’t have an image problem. They have a visual production limit. One SKU is manageable. You brief a designer. Create a main image. Make a lifestyle image. Add a benefit graphic. Fix the detail shot. Prepare A+ visuals. Annoying, but manageable. Then the catalog grows. 20 SKUs. 50 SKUs. 100 SKUs. Now the issue is no longer “can we make this product look good?” The issue becomes: Can we keep the brand consistent? Can we launch faster? Can every image explain the product clearly? Can the team stop rebuilding the same workflow from zero? That’s why the Anthropic / SpaceX compute story is interesting. It’s not just about AI getting stronger. It’s about removing the production ceiling. For Amazon sellers, where does your image workflow usually break first?

• 
  Manu Sisti (@Manu_Sisti) reported 4 minutes ago

  First, let's be clear. When I say AI books, I don't mean 40-page PDFs thrown together in an afternoon. I mean 80–150 page books built around real problems people are already paying to solve. Quality is the only thing that compounds on Amazon.

• 
  jacob (@FreeDrThug) reported 5 minutes ago

  @AdsoOfBelk Yeah so you haven’t been charged yet? And you can ask for a refund? I’m confused you haven’t even been charged yet so there’s no money to even give back. It says at the bottom. Again it’s a semantics issue and to be clear it’s something Amazon should fix

• 
  Aman Kumar (@amanaryan23) reported 5 minutes ago

  The thing engineers who crack Google, Microsoft, Meta, Amazon, Apple, Uber etc in their first attempt do that nobody in your prep group is talking about. The ones who crack it on attempt #1 share one habit that almost nobody else has. The answer: They prepare after taking the mock interviews, not just the interview. After every mock interview, they write down: → Where exactly did I slow down? → What did I say when I got stuck? → Did I clarify before coding or just dive in? → Did I talk through tradeoffs or just pick one? → What would an ideal candidate have done differently here? Most people finish a mock and think: “that felt okay” or “that was bad.” The engineers who crack big tech on attempt #1 finish a mock and think: “Here are the 3 specific things I will do differently next time.” That’s not motivation. That’s a system. Systems and correct preparation beat just hard work and talent. Every time. That’s why mock interviews are so important and valuable and that can be a difference between an offer or failure. Are you doing post-mock debriefs? Be honest below 👇

• 
  Media Kincade (@mediakincade) reported 7 minutes ago

  @AmazonHelp This is horrible. I quit buying for a while due to delivery issues. Time to do it again. This was the second time they did it this week. 2 times!!! I stayed home to get it out of the rain. They should at least update the web page or app with correct information

• 
  Psg (@PabitroSen86617) reported 8 minutes ago

  @AmazonHelp @amazonpay @RBI Every time I give a reminder to amazon and the reply given is "give us 4-5 business days to resolve your issue" since 24/04/2026 and sends a fresh link to verify your account. This is purely time killing tactics to frustrate the amazon pay account holder. 😡

• 
  Noah Ray (@NoahRayWrites) reported 10 minutes ago

  @hatfieldtweet What I think is going on is Amazon is selling “Returns” in bulk that have minor printing or construction errors. I recently bought about 15 indie books and at least two or three of them had bent, or improperly cut covers. I returned one and while it is still readable I wanted an undamaged book. Anyway. I think third party vendors buy bulk return pallets from Amazon. Pallets filled with things too expensive to ship back to a central warehouse. So amazon sells them by weight and covers their losses. The third party goes through the pallets. When they find a book they check its price on Amazon and price it accordingly. They have the warehouse space. They can wait. This is mostly an informed theory and I have not evidence or proof of the actual reality.

• 
  Fibonacci 🥷 (@Fibonacci69) reported 10 minutes ago

  Easy crashes out over the news of Coinbase blaming AWS for its trading outage “Coinbase is a $48.7B company, which is absolutely ridiculous, and you have outages. How are you worth almost $50 billion and not using east-west location services? They're only in Amazon East, which is in Virginia, so if Virginia goes down, you're beyond smoked.” “Coinbase stock ($COIN) is down 20% YTD. Obviously, if crypto rallies, Coinbase will be fine, but my argument is: why wouldn’t I just buy Robinhood, which is a much better financial product?” “You're having issues as a $50B company and still can’t get your **** straight. It’s absolutely pathetic. I’d almost want to short Coinbase.”

• 
  WorldlyWise45 (@WORLDLYWISE45) reported 12 minutes ago

  AOC has just broken the Dumb Barrier. She says nobody can earn a billion dollars. This is the cretin , who prevented NYC from adding tens of thousands of jobs, by turning the city against Amazon. 🤡🤡🤡🤡🤡

• 
  Studio x55 🇺🇸 (@studio101010) reported 13 minutes ago

  @twittatit @TheHackersNews Different systems i.e., networks, servers. For examples, Amazon owns AWS and Blink. You cant use your regular Amazon login to access those service as it's different systems.

• 
  matt duffy (@iammattduff) reported 14 minutes ago

  @StefanFSchubert I think the larger problem is the anti-billionaire left's conception of the current moment in time. They don't wonder how we got iphones, or why you can get anything from Amazon in two days. They take the state of the world as a given, a thing that always would have been.

• 
  Gerry Blevins (@GerryBlevins) reported 15 minutes ago

  @LivesVentura @Wolverstein @brad_polumbo Amazon doesn’t interview. The moment you put in your application you’re hired. Even though the company hasn’t the slightest clue if you are able to even do the job. Don’t apply for warehouse work if you think you’re going to be able to sit down. It’s not going to happen.

• 
  DJ Kara📉 (@DJKara7) reported 16 minutes ago

  @Sarthak4Alpha Concurrency issues when the tatkal window opens (too many people trying to access a limited pool of seats) . Amazon has no such problem to solve. They just auto-scale and throw more hardware during the sale season.

• 
  Terrence Hood (@terancehood) reported 19 minutes ago

  @TheWhiteWitchTM @DougWahl1 Because these are two different things. Voting and buying a gun are astronomically different issues. With the gun, it's the same as a toaster or an XBOX controller ordered from amazon, albeit with more red tape. It's just something you bought. (cont)

• 
  Robin Lobo (@robingerardlobo) reported 20 minutes ago

  Got a text at 5:47 am on Sunday from a guy running a brand doing $90k/month on Amazon. His agency accidentally burned $43k in Sponsored Products spend. That’s more than he typically spends in two weeks. And it was all gone in just 2 days because of the weekend. During those 2 days, there were: - no alerts set - no one monitoring the account - no second pair of eyes over the weekend Those 2 days were the longest he had ever felt. And what actually caused all of this… the agency removed bid caps to “capture more impression share for Q4” And clocked off on Friday at noon till Monday morning. He asked, “is there something you guys can help with?” I told him the spend was GONE. Once Amazon serves the impressions and registers the clicks, that money is done. You can dispute fraudulent clicks. You can’t dispute your own agency’s bidding decisions. So we got him on the phone with his ad team, killed every active campaign, rebuilt the account structure from scratch so he could go live Monday with proper guardrails. He was lucky he checked when he did. I’ve watched brands bleed like this for 8 to 10 days before anyone noticed. The agency assumed the brand was watching. The brand assumed the agency was watching. Funnily… nobody was watching. This all could’ve been avoided if they had AI agents running and monitoring his account 24/7 to flag the issue instantly. That’s why at Lumian we run both teams of AI agents (for 24/7 monitoring) + humans (step in when needed).

• 
  Minesh Bhadauriya (@minesh956) reported 21 minutes ago

  @AmazonHelp Issue Not resolved yet, serious lack of support from Amazon

• 
  Muzakkir Ali (@Muzakki96454411) reported 21 minutes ago

  @AmazonHelp It feels as though Amazon's customer care has shut down completely. So far, I haven't received a single call from Amazon to address my issue. And if I try calling them, they have no answers. Shutting down the service entirely would be a better option.

• 
  polymathinvestor (@dhwaaneet03) reported 26 minutes ago

  1/n AXISCADES makes its money by designing, building, and delivering defense electronics, aerospace components, and industrial electronic systems. The core transaction: a customer (DRDO, HAL, BEL, Airbus, Amazon, Apple) pays for either a development contract (lower margin, 18-24 months) or a production contract (higher margin, 5-10 year recurring supply). Revenue splits across three segments: Defense at 35% of 9M FY26 revenue, Aerospace at 32%, ESAI (Electronics, Semiconductors, AI) at 11%, with the remaining 22% from non-core verticals being wound down. The company is in a deliberate structural pivot: in H1 FY25, products were 32% of revenue; by 9M FY26, products are 39%. The stated target is 80% products and manufacturing by FY28.

• 
  Crynet (@crynetio) reported 26 minutes ago

  🔴 Coinbase Down After AWS Failure Coinbase reported an extended outage disrupting crypto trading and transfers, attributing the issue to Amazon Web Services failures across multiple availability zones, according to Decrypt.

• 
  Empowerment assets (@AssetsCardave) reported 34 minutes ago

  @insidebarbandit Naw I been behind the scenes bro killing the market ….. just trying to stay low in playing slow and get this bag….. just put my book out on Amazon so working slowly.

• 
  ME (@meta_enix) reported 39 minutes ago

  Easy fix, get @amazon to apply restrictions on 'Public Viewing' from the engine.

• 
  0xMG (@0xM_G) reported 45 minutes ago

  𝗝𝗨𝗦𝗧 𝗜𝗡: Coinbase says Amazon Web Services failures across multiple availability zones caused an extended outage, disrupting crypto trading and transfers on its platform.

• 
  Matt Post (@mjpost) reported 48 minutes ago

  Sites like Amazon are awash in poorly-formatted options for public domain books, and projects like Gutenberg are also of mixed quality. Standard Ebooks solves this problem by providing high-quality, formatted books for free. Check them out, and consider supporting them!

• 
  Nishant Sharma (@nishants_view) reported 49 minutes ago

  @AmazonHelp I have received the usual completion emails already for these products. There seems to be an error at your end as it is triggering emails which are historical.

• 
  AVANI (@IAMAVANIDJ) reported 50 minutes ago

  @AmazonHelp @amazonIN This is broad daylight robbery! Order #406-0627827-4311511. Paid ₹1500 for 1L packs, but delivered 750g packs. Now customer support is hiding behind "system issues.

• 
  Nishant Sharma (@nishants_view) reported 51 minutes ago

  @amazonIN @AmazonHelp Dear Amazon, why are you spamming my inbox by sending delivery completion/shipment emails of products which have been already delivered in the past week? There seems to be an issue in your system. Please check

• 
  yougee (@envynemo) reported 52 minutes ago

  Hello @amazonIN @AmazonHelp Is Amazon Now down in Bengaluru? I cannot order anything and my money is stuck in your wallet!!!!

• 
  Dimitry Nakhla | Babylon Capital® (@DimitryNakhla) reported 59 minutes ago

  1/2 On MercadoLibre $MELI 𝐓𝐡𝐞 𝐪𝐮𝐚𝐫𝐭𝐞𝐫𝐥𝐲 𝐄𝐏𝐒 𝐣𝐮𝐧𝐤𝐢𝐞𝐬 𝐬𝐞𝐞 𝐚 𝐦𝐢𝐬𝐬. 𝐓𝐡𝐞 𝐥𝐨𝐧𝐠-𝐭𝐞𝐫𝐦 𝐢𝐧𝐯𝐞𝐬𝐭𝐨𝐫 𝐬𝐞𝐞𝐬 𝐚 𝐰𝐢𝐝𝐞𝐧𝐢𝐧𝐠 𝐦𝐨𝐚𝐭. $MELI stock dropped after Q1 2026 earnings. Income from operations fell -20% YoY. Operating margin compressed 600 basis points to 6.91%. EPS missed expectations. From the shareholder letter — in management’s own words: “𝙒𝙚 𝙘𝙝𝙤𝙨𝙚 𝙩𝙤 𝙥𝙧𝙞𝙤𝙧𝙞𝙩𝙞𝙯𝙚 𝙡𝙤𝙣𝙜-𝙩𝙚𝙧𝙢 𝙜𝙧𝙤𝙬𝙩𝙝 𝙞𝙣𝙫𝙚𝙨𝙩𝙢𝙚𝙣𝙩𝙨 𝙤𝙫𝙚𝙧 𝙨𝙝𝙤𝙧𝙩-𝙩𝙚𝙧𝙢 𝙥𝙧𝙤𝙛𝙞𝙩𝙖𝙗𝙞𝙡𝙞𝙩𝙮.” “𝙒𝙝𝙚𝙣 𝙮𝙤𝙪𝙧 𝙗𝙪𝙨𝙞𝙣𝙚𝙨𝙨 𝙞𝙨 𝙗𝙚𝙝𝙖𝙫𝙞𝙣𝙜 𝙡𝙞𝙠𝙚 𝙩𝙝𝙞𝙨, 𝙬𝙚 𝙗𝙚𝙡𝙞𝙚𝙫𝙚 𝙩𝙝𝙚 𝙧𝙞𝙜𝙝𝙩 𝙧𝙚𝙨𝙥𝙤𝙣𝙨𝙚 𝙞𝙨 𝙣𝙤𝙩 𝙩𝙤 𝙝𝙖𝙧𝙫𝙚𝙨𝙩 — 𝙞𝙩 𝙞𝙨 𝙩𝙤 𝙞𝙣𝙫𝙚𝙨𝙩.” AND “𝙒𝙚 𝙝𝙖𝙫𝙚 𝙩𝙝𝙚 𝙖𝙗𝙞𝙡𝙞𝙩𝙮 𝙩𝙤 𝙙𝙞𝙖𝙡 𝙢𝙖𝙧𝙜𝙞𝙣𝙨 𝙪𝙥 𝙤𝙧 𝙙𝙤𝙬𝙣 𝙖𝙨 𝙘𝙞𝙧𝙘𝙪𝙢𝙨𝙩𝙖𝙣𝙘𝙚𝙨 𝙖𝙣𝙙 𝙤𝙥𝙥𝙤𝙧𝙩𝙪𝙣𝙞𝙩𝙞𝙚𝙨 𝙚𝙫𝙤𝙡𝙫𝙚. 𝙏𝙝𝙚 𝙨𝙖𝙢𝙚 𝙞𝙣𝙫𝙚𝙨𝙩𝙢𝙚𝙣𝙩𝙨 𝙩𝙝𝙖𝙩 𝙖𝙧𝙚 𝙘𝙤𝙢𝙥𝙧𝙚𝙨𝙨𝙞𝙣𝙜 𝙢𝙖𝙧𝙜𝙞𝙣𝙨 𝙩𝙤𝙙𝙖𝙮 𝙖𝙧𝙚 𝙗𝙪𝙞𝙡𝙙𝙞𝙣𝙜 𝙩𝙝𝙚 𝙥𝙡𝙖𝙩𝙛𝙤𝙧𝙢, 𝙩𝙝𝙚 𝙪𝙨𝙚𝙧 𝙗𝙖𝙨𝙚, 𝙖𝙣𝙙 𝙩𝙝𝙚 𝙘𝙤𝙢𝙥𝙚𝙩𝙞𝙩𝙞𝙫𝙚 𝙢𝙤𝙖𝙩𝙨 𝙩𝙝𝙖𝙩 𝙬𝙚 𝙗𝙚𝙡𝙞𝙚𝙫𝙚 𝙬𝙞𝙡𝙡 𝙙𝙧𝙞𝙫𝙚 𝙢𝙖𝙧𝙜𝙞𝙣𝙨 𝙖𝙣𝙙 𝙘𝙖𝙨𝙝 𝙛𝙡𝙤𝙬 𝙨𝙞𝙜𝙣𝙞𝙛𝙞𝙘𝙖𝙣𝙩𝙡𝙮 𝙝𝙞𝙜𝙝𝙚𝙧 𝙤𝙫𝙚𝙧 𝙩𝙞𝙢𝙚.” Please read that again. Management is telling you explicitly: we could be more profitable today. We are CHOOSING not to be. This is not a business struggling with profitability. This is a business managing its profitability — deliberately suppressing margins to widen the moat while the opportunity window is open. 𝐓𝐡𝐞 𝐫𝐞𝐬𝐮𝐥𝐭𝐬 𝐨𝐟 𝐭𝐡𝐚𝐭 𝐜𝐡𝐨𝐢𝐜𝐞 𝐚𝐫𝐞 𝐯𝐢𝐬𝐢𝐛𝐥𝐞 in the same quarter the market punished: → Revenue grew 49% — the fastest pace in nearly four years → Items sold growth in Brazil doubled from 26% to 56% in nine months → Unique buyer growth in Brazil hit 32% — the fastest in five years → Advertising revenue grew 73% YoY → Credit card portfolio grew 104% YoY → Unit shipping costs in Brazil fell 17% — accelerating from 11% last quarter → Conversion, frequency, retention and NPS in Brazil are all at record highs Quite the result, no? 𝐍𝐢𝐜𝐤 𝐒𝐥𝐞𝐞𝐩 wrote about this exact dynamic twenty years ago when analyzing $COST for his Nomad Partnership. Costco’s net margin was 1.7% — a fraction of Walmart’s 3.6%. Wall Street applied three heuristics: “the company has low margins,” “it’s expensive,” and “Costco has a cost problem.” Sleep saw the opposite. He saw a 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐭𝐡𝐚𝐭 𝐰𝐚𝐬 𝐝𝐞𝐥𝐢𝐛𝐞𝐫𝐚𝐭𝐞𝐥𝐲 𝐝𝐞𝐟𝐞𝐫𝐫𝐢𝐧𝐠 𝐩𝐫𝐨𝐟𝐢𝐭𝐬 𝐭𝐨 𝐞𝐱𝐭𝐞𝐧𝐝 𝐭𝐡𝐞 𝐥𝐢𝐟𝐞 𝐨𝐟 𝐭𝐡𝐞 𝐟𝐫𝐚𝐧𝐜𝐡𝐢𝐬𝐞 — passing scale economics back to customers in the form of lower prices, which deepened loyalty, which drove volume, which funded more price reductions. He called it the robustness ratio: the share of economic benefits going to customers and employees versus shareholders. Costco’s was 5:1. Five dollars reinvested in the competitive position for every one dollar flowing to shareholders. Sleep’s conclusion was simple: the low margin was the moat. The under-earning was the opportunity. And the investors who couldn’t see past the income statement were systematically mispricing one of the greatest compounders of the last 25 years. He wrote that what Wall Street wanted — for Costco to tilt the ratio toward shareholders to satisfy the “quarterly EPS junkies” — would actually weaken the business, not strengthen it. Bezos understood the same thing at Amazon. For over a decade $AMZN reported near-zero net income while reinvesting every dollar into logistics, Prime, and AWS. Wall Street asked the same question every quarter: when will this company become profitable? The answer was always the same: when we CHOOSE to be. The margin was there. The decision was to deploy it into infrastructure that would make the business impossible to compete with.