Amazon

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Outage Chart 01/21/2026 03:40

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Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  1. Website Down (49%)

    Website Down (49%)

  2. Errors (32%)

    Errors (32%)

  3. Sign in (19%)

    Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesAmarillo Errors
United StatesPrinceton Errors
United StatesQueens Website Down
United StatesLouisville Errors
United StatesChicago Errors
United StatesBrooklyn Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • derekbowen GPITMAN (@derekbowen) reported

    @ericasia I used and iPhone so use iCloud and everything just goes there, but I also backup everything to Amazon Prime, should always have to backups of your photos, it’s not likely those two services will go away, but you could lose access due to an error.

  • PatLynnFor PatLynnFor 🐘🐘🐘 (@PatLynnFor) reported

    @AmazonHelp Yes. Missed. Got an email from Amazon that due to a problem with USPS my pkgs would not be delivered. Sent me to a link w/USPS that said I would have to drive to the PO to pick them up. Tomorrow is Sunday and they are closed. Arrghhh!!

  • Lenkashiva1 Dheeraj chinna (@Lenkashiva1) reported

    @amazonIN @amazonpay @AmazonHelp i hv encountered an issue regarding KYC but till now the issue is open status..i hv wastwd my 9 months tracking you down .but no use..i want comapensatiion as a part of it as time cant be repayed!!

  • whenhen Garf (@whenhen) reported

    @Rockin2012Robin @AngryCorinne @VPrasadMDMPH At this point anyone can spend $40 on Amazon and buy a reusable respirator with a P100 cartridge. These can be wiped down between uses. Just because some places refuse to spend the money on proper PPE doesn't mean we're still seeing the shortage in the spring

  • sid_suman1 Siddharth Suman (@sid_suman1) reported

    @amazon @amazonIN your customer service is way better than useless Flipkart. Even writing to Sachin is not helping in resolving small issue. IItemis out for delivery since 1 week now but not delivered. I wish I bought from Amazon.

  • SkeletonFats Skeleton Fats (@SkeletonFats) reported

    Ordered a violin off Amazon, came broken. Taking this as a sign from the Almighty to try something else If I am choosing my next instrument based on "Wanting to be taught by the most wacky-*** moonbats Youtube has to offer" ... Clarinet takes it by a mile!

  • saurabhkh84 Saurabh Khandelwal (@saurabhkh84) reported

    @AmazonHelp Had received a mail on 31st Dec asking us to wait for an update from your side.. till when can I expect any revert or update.. the issue is already pending for such a long time !!!

  • devgerred Gerred 🦀 (@devgerred) reported

    i wish the JS browser history bar API wasn't a thing. it gets abused and every ******* framework on earth (except for Hotwire/Turbolinks) likes ******* with it to the point where it breaks my forward/back buttons. Reddit, Amazon, Twitter, all broken in the slightest hiccup.

  • samirshaikh1786 Samir Shaikh (@samirshaikh1786) reported

    Pathetical service @amazon @AmazonHelp. Despite being a prime member and having paid for the order through Net Banking, your courier team refused to deliver the order. Even after raising the issue with the @AmazonHelp and being promised on reattempt of delivery, order cancelled

  • Sachbengal Dr. Sachin Bengal (@Sachbengal) reported

    Don't Shop from @Flipkart I bought boat earphones they r not working and @Flipkart not returning this... @amazon service is the best

  • RahuSingh10 Rahul Singh chauhan (@RahuSingh10) reported

    @AmazonHelp I have done all, then i have came to social media if the problem is being solved in you customer care, then why would any people will come here. Use the time for solving prblm not argue with me

  • LightsailSpeed Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: Rakuten Mobile , Inc ISP: Amazon PING: 14.1ms Download: 321.57Mbps Upload: 570.86Mbps

  • GreenRose1234 GreenRose (@GreenRose1234) reported

    @joe_warmington So obvious. Ford hand in hand with Trudeau to destroy Canada & welcome in communism. All businesses must be taken down except the chosen few. (Walmart costco amazon and all) Ski hills, if Amazon owned you then you would be open.

  • GFerro65 GFerro65 (@GFerro65) reported

    @musicisarainbow Why would that be confusing? You believe in a Heavenly Dimension certainly there could be other dimensions. They break it down in a way that me as a nine-year-old kid could understand order a couple used books on Amazon and take a look

  • riseofthetides shauny shaun (@riseofthetides) reported

    Down so bad, I made out with my Amazon Echo Dot and moaned “Alexa.”

  • LibsIllegals libs&ILLegals (@LibsIllegals) reported

    @MichaelDaurio @AOC She did a great job of losing all those Amazon jobs. Glad she is not fighting for my district. She could had made her constituents life’s better, but instead she flushed it all down the toilet.

  • teenytinykayla ❄TinyNibiniimi🌈♀💖 (@teenytinykayla) reported

    @JeremyNDooley @BestBuy BestBuy, like most big corporate stores, has awful customer service and they wonder why amazon is running them into the ground, when you get something broken from amazon, 90% of the time the money is back in your account before you finish taping the box closed to send it back

  • ManiDhillon Manpreet Singh (@ManiDhillon) reported

    But even on 24 October 2020, the order page was still showing “Preparing for Dispatch” so I contacted Amazon Support via phone and they told me that due to some glitch the order is stuck and I should wait till 01 November 2020 for the delivery.

  • SandeepNutenki Sandeep Nutenki (@SandeepNutenki) reported

    @AmazonHelp Sure, When Can I expect to resolve my issue?

  • MexicaProletari Tēcuani 🌱 (@MexicaProletari) reported

    I have a number of ideological criticisms of Bernie, but when I saw him taking down Thune on the subject of the $2000 checks with that ******* bigass Amazon check lmfao I just, idk hearing how eloquent he was and now we're gonna have ******* Biden and Copmala for 4-8 years. ****

  • scsthejas Thejas B (@scsthejas) reported

    @AmazonHelp @ICICIBank_Care it's ICICI Bank card so fix this issue

  • LightsailSpeed Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: Boingo Wireless ISP: Amazon PING: 13.58ms Download: 653.12Mbps Upload: 795.19Mbps

  • beautedemars jj is listening to good news. 🧘🏼‍♀️ (@beautedemars) reported

    @AmazonHelp y’all sent me a used item that i’m supposed to put on the top of my head. that’s the problem.

  • LightsailSpeed Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: Rakuten Mobile , Inc ISP: Amazon PING: 11.61ms Download: 383.59Mbps Upload: 474.57Mbps

  • C4l1gul4s3r1d4n { Eridan Ampora } (@C4l1gul4s3r1d4n) reported

    Eridans sitting down on his float, of course , moping about something . He’s sitting looking on ******* Amazon at hair color , he decided that he should stock up for the next mental breakdown and also keep some to keep up his current color . { 1 / 2 }

  • Dvnedub Dane Dub (@Dvnedub) reported from San Leandro, California

    I have an Amazon problem

  • SpeakUrMind77 SpeakUrMind (@SpeakUrMind77) reported

    @AmazonHelp @amazonIN Shivansh from Amazon India Customer Care was really helpful in resolving my issue and demonstrated patience and understanding to help me.

  • lifebythecreek Pam (@lifebythecreek) reported

    @DrDowder I had 3 packages that either just stopped showing updates or showed as delivered when they weren't (at least not to me) All of them were post office. Had others that took weeks. NO problem with stuff shipped via UPS/FedEx/Amazon.

  • VIPIN_PANCHAL VIPIN PANCHAL (@VIPIN_PANCHAL) reported

    @AmazonHelp This product is not available now what i do who is responsible for same and who will bear the cost and extra time for the same product which is on the way. It was the same thing that the mouth that fell in the mouth fell down due to someone else's mistake

  • DSengupta97 Debodyuti Sengupta (@DSengupta97) reported

    Placed order for 3pcs. knife-peeler set on @amazonIN but received package with 2pcs. Intimated to @amazonIN for replacement but delivery agent didn't accept 2pcs box inspite of assurance from @AmazonHelp .The matter has been repeated 2 times within 7 days. Issue still unsolved.