Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (45%)
• Errors (29%)
• Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
London	Errors	4 hours ago
Mexico City	Sign in	12 hours ago
Poplar	Website Down	16 hours ago
Letchworth Garden City	Errors	19 hours ago
Sheffield	Website Down	1 day ago
Charlotte	Sign in	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amazon Help (@AmazonHelp) reported 1 minute ago

  @rishi_mehta16 @rishi_mehta16 Please copy and paste the link into a different web browser clearing cookies/cache and enabling desktop mode or try to access the link via desktop/laptop to connect with our team. Copy the link > paste the link in any browse > search the link > login to your Amazon account and once logged in, it will display 2 options, one is "continue previous chat" and other is "start a new chat". Click on start a new chat option, and it will connect to our team. Kindly connect with our team via order related account for our team to check and help you accordingly. -Fasi

• 
  vijay (@vijaycelva) reported 2 minutes ago

  @AmazonHelp Like my single reply is going to solve this issue?!! I have been continuously doing this since last 5 days ,may be your team can try solving this

• 
  Hannah Thorn (@MissThorn_) reported 3 minutes ago

  Copper toxicity causes excess estrogen production in the body. Endometriosis and PCOS share copper origins. Every specialized Endometriosis book ever made has told me diets heavy in the sort of foods that are heavy in zinc are crucial to managing endometriosis symptoms. Doctors are influenced by the schools that teach them, and the pharmaceutical companies that fund the curriculum. In the grand scheme of things.... This two-pronged blood test and a $10 amazon supplement is a relatively small cost compared to what they're selling you otherwise. So, please humor me and share the result. I really think problems involved with the reproductive system are much more simple than we make it out to be today. I mean. Why wouldnt the solution be mechanical????

• 
  Raju Baghel (@ImBaghelSahab) reported 5 minutes ago

  @AmazonHelp @amazon @amazonIN How can payment be marked as not ready when no delivery attempt was made and no one contacted me? This appears to be a false delivery attempt update. Please investigate this issue and ensure my order is delivered without further delay. #Amazon

• 
  Janet (@janmonort) reported 6 minutes ago

  Amazon has a problem. They don't know what kind of studio they want to be. After the Motu flop and this, I don't think they'll ever be considered a great contender studio. Looking at all their upcoming projects, not one screams box office success.

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  Barnesy🇺🇸🇺🇲 (@Itzbarnesy) reported 10 minutes ago

  @JeremyVineOn5 Sound like Starmer after Axel rakabunda with Amazon selling knives. The people are the problem pretty simple. Use some critical thinking

• 
  Jakie PLA (@3DPrintAficio) reported 12 minutes ago

  @TheMindScourge Yep. That chip story was never confirmed by ANYONE. Apple, Amazon, Supermicro all denied it. Bloomberg doubled down and still nothing. Skepticism is the right call.

• 
  XRP_WealthFlow (@XRP_WealthFlow) reported 13 minutes ago

  Looking at Amazon's monthly chart, it reached an All-Time High (ATH) of $5.6 in 1999 before crashing down to its bottom at $0.28. Afterwards, it could only manage a lackluster rebound to around $2.9—a 50% retracement from its ATH—and eventually failed in its attempt to break the ATH again in early 2008. To make matters worse, it got hit by the broader negative catalyst of the Global Financial Crisis, suffering the humiliation of a whopping 65% plunge from its local high. At this point, gripped by extreme fear, Amazon’s retail investors couldn’t take it anymore. They threw in the towel and dumped their holdings in waves—declaring what we call a massive "Capitulation." However, almost as soon as the retail investors handed over their bags, Amazon staged a fierce V-shaped recovery. Finally, in September 2009, it smashed through its previous ATH of $5.6. Only the investors who endured that hellish, 10-year-long box range from 1999 to 2009 got to taste Amazon’s devastating, one-way mega-bull run. If you had bought in around $1.9 during that 65% crash and held until now, you would be looking at a staggering return of about 16,000% based on the current ATH of $280. Of course, the number of investors who actually diamond-handed Amazon for this long is extremely small. Right now, XRP’s monthly chart shares a spine-chilling resemblance to Amazon’s chart back then. After hitting its ATH of $3.3 in 2018, it established a bottom at $0.11, and subsequently retraced exactly 50% to the $1.6 level before stalling. It attempted to break the ATH in July 2025 but failed, and has now been pushed back down to the $1.1 range—a roughly 67% drop from its high. Just like Amazon’s historical chart, the fear and fatigue among retail investors have reached an absolute peak. If the market gives just a little more correction here, we will likely see the final capitulation volume flood the market. There is a clear reason why XRP mirrors Amazon so perfectly—from the 10-year period trapped in a box range below its previous ATH, to the precise "shakeout strategy" designed to strip retail investors of their tokens right before the massive bull run. Ripple Labs CEO Brad Garlinghouse once noted in a media interview: "Ripple is to cross-border payments what Amazon was to books in the early days. And we’ll go beyond books." Amazon started out as an online bookstore, expanding its scale by leveraging infinite virtual space, and has now become the "Everything Store" and a massive tech titan. Similarly, Ripple Labs is executing an ambitious plan to use XRP not just as a SWIFT alternative for cross-border remittances, but to transfer all high-value data—including stocks, real estate, commodities, and bonds—as seamlessly and quickly as information travels across the internet. Brad claims that the XRP Ledger (XRPL) aims for decentralized finance (DeFi) without the intervention of centralized financial institutions. But my view is different. Because XRP will essentially act as the "water" flowing through the plumbing of the global financial system, Ripple Labs will interact with massive tier-1 banks and institutions to monopolize all asset markets, ultimately achieving "hyper-centralization." The words that market makers spit out to the public are always different from the grand narrative they hold in their hearts. We must accurately capture that core essence and refuse to be swayed by short-term price fluctuations. It doesn't matter whether the price of XRP is at its ATH of $3.3, $1, or if it temporarily dips to $0.7. Right now, the whales and market makers are simply gaslighting retail investors, drilling the mindset into their heads that "XRP is destined to be a cheap penny coin under $3 forever." Look at Amazon’s monthly chart attached here. Retail investors riding minor waves through short-term trading can never capture these kinds of historic returns. Look at the macro trend right now, buy XRP, and hold it long-term within the grand cycle!

• 
  elponick (@elponick) reported 16 minutes ago

  The US banned Anthropic's Fable 5. The trigger: three words - "Fix this code." Not a jailbreak. Standard defensive security testing. Amazon researchers asked it to find bugs. The response wasn't to fix the bugs. It was to ban the model for everyone outside the US.

• 
  Naeem Aslam (@NaeemAslam23) reported 17 minutes ago

  🚨 🇺🇸 AMAZON DROPS OPENAI FILM AS $50B AI DEAL OVERRIDES HOLLYWOOD RISK Amazon MGM dropped “Artificial,” Luca Guadagnino’s nearly finished film about Sam Altman’s 2023 OpenAI firing and return. The move follows Amazon’s $50bn solana:PreweJYECqtQwBtpxHL171nL2K6umo692gTm7Q3rpgF partnership, while the $40m project is now being shopped elsewhere. The issue is brand conflict. Big Tech wants AI profits, not studio releases that anger strategic partners. $AMZN stays tied to cloud and AI infrastructure upside. Media credibility takes pressure when business alliances shape what gets released.

• 
  Duan (@Duan_TheD) reported 18 minutes ago

  @AmazonHelp ordered an RTX 5080 on June 8, chat support twice gave me false info to cancel/re-order, and now my delivery is delayed by 2 months. Chat is broken and repeating the same script. Can a supervisor DM me to fix this?

• 
  CJ Gupta (@CJGupta18) reported 19 minutes ago

  @AmazonHelp Thats exactly the problem they will again come at a different time and i might not be thr can u pls pls pls call and tell them to reattempt today i’ll stay here all day

• 
  Xenophon (@_Xenophon__) reported 22 minutes ago

  @PositivFuturist Wish it were true. Unfortunately, most of the population are genuine retards with no interest in engaging with the evidence. I personally know of people making north of £300k who think taxing billionaires and Amazon will fix everything. The IMF is inbound.

• 
  KStef13 (@kjstef1213) reported 25 minutes ago

  Ultimately it comes down to "so what?" Because no one in power will do anything about it. They are entrenched in a system that owes its loyalties to anything other than "We The People". They laws are corrupt, written by a select few (then handed off to the gov't flunky), to benefit that same select few. Anything they claim to fight is pure theater. Anyone who disagrees in action instead of just words, is eliminated via the voting booth or worse... One of millions of examples of the corruption: During covid shutdowns, amazon and walmart had direct inputs into the wording of the regulations spewed out around the country that somehow only allowed shopping through them. Pure croney capitalism. The Constitution? Obsolete. They have figured out how to outsource all of their tyranny to private companies and use that to violate the entirety of the Bill of Rights. We are tax slaves, and they are going to suck us dry and toss the corpse into a ditch when they are done with us. They do not care that they are parasites that will die without a host, they are just going to suck and suck and suck. This assumes the best-case outcome. There might be a demonic/evil intent that is considerably worse. Looking at the UK and the grooming gangs, or the US and Epstein, it is not out of the question.

• 
  urmi mithiya (@urmi_mithiya) reported 25 minutes ago

  @AmazonHelp I have already shared the details via chat email call.. amazon is denying the glitch, i am not going to spend more time chatting and repeating same story 1:34

• 
  Akansha Jain (@Akanshajain05) reported 31 minutes ago

  i was researching viral AI products for my last company and cluely was the most surprising case i found the real story is wild and every founder and marketer needs actually to understand it so let me tell you what actually happened in march 2025, a 21-year-old columbia student named roy lee got suspended for building an AI tool to cheat on tech interviews. amazon rescinded his job offer. harvard rescinded his admission. he posted the whole story on x, it went viral, and within two months he had $20.3M in the bank ($5.3M seed from abstract and susa, then $15M from a16z) it became the most viral AI launch of 2025 with the launch tweet doing 13M views in a week but the interesting part is what happened after the money hit the bank they spent $19M of the $20.3M raised on marketing i.e 93% of every dollar, lit on fire to buy attention. > 60+ content creators on full retainer. > 700+ video editors clipping content 24/7 (per sf standard) > roy lee posting dozens of times daily, embracing controversy, turning company parties and his personal lifestyle into marketing content. the result was over 1.2 billion social impressions in 6 months. 100K signups so ~22K paying subscribers (reverse-engineered from the real ARR) now do the conversion math: 1.2B impressions → 100K signups = 0.008% conversion 1.2B impressions → claimed $7M ARR = $0.0058 of ARR per impression SaaS benchmark is 2-5%. they were ~250x below the floor. on nov 5, 2025 roy himself told techcrunch "viral hype is not enough" on march 5, 2026, lee posted a thread on X admitting that the $7M ARR figure he'd given TechCrunch in June 2025 was inflated then came a series of other things (not relevant for this tweet) so the real lesson here is simple: > a viral launch is not user acquisition > a billion impressions is not retention > $20M raised is not a $20M business the slideshow format works. that part is true. but the format was the visible 10%. the $19M budget was the invisible 90%. and anyone selling you "here's how to replicate cluely" without telling you about the budget is scamming you. all that said credit where it's due. roy lee at 22 years old raised $20M, built a 73-person company, and is ahead of 90% of similarly-funded AI startups that already shut down cluely is genuinely one of the most studied marketing operations of the last 5 years. the strategy is worth studying. just study the whole thing.

• 
  Karthikeyan (ProTecTor😋) (@Karthik00199800) reported 32 minutes ago

  @Rebecca_US_ @Abhishekkkk10 Swiggy and amazon strictly says never accept never accept broken seal No seal no deal Nobody wants to use used products anyway

• 
  Mr2x (@TheDivorceTeam) reported 33 minutes ago

  @TheBTCTherapist The answer to that question is simple does Bitcoin move slowly and steadily down to 30k over the next year Or does it go to 100k Bitcoin is in a Bear market- no one can beat a grizzly / U have to hide and wait for the grizzly to leave Look at Amazon 2000 to 2002

• 
  LindaDT (@ldthomson56) reported 33 minutes ago

  @Artemisfornow No problem. I will cancel Netflix and Amazon. I will not pay one penny towards the rotten BBC.

• 
  LORD NEKO (@LORDNEKOTTV) reported 35 minutes ago

  @GitheriMann @RyjitsuX @mymixtapez If it's not a crazy crime, he could just work at amazon and stay out of trouble lol

• 
  irritated (@a_sick_indian) reported 36 minutes ago

  @AmazonHelp First you said it could be the third party delivery services, now you're giving different reasoning how about you just give me the contact info of the delivery person and solve the problem instead of playing fool game @AmazonHelp

• 
  Pepper Conchobhar 🇺🇲 (@PepperConch) reported 39 minutes ago

  Dear Europe, Go into any grocery store. Find the salad dressing aisle. In the aisle, you'll find boxes of these packets. Buy a ton of them. If the store doesn't have enough, go to Amazon and buy a case. Or four. You can mail this to yourself at the post office if you don't have room in your suitcase. You can take the dry packets home and mix them with either 1 cup mayo (you can make this yourself if you need to) or 1 cup of buttermilk. I prefer to mix the two, half and half. Now you have a lifetime of Ranch without upsetting some flustered TSA or customs agent or getting in trouble. They're not a liquid so they can't break all over the place. They weigh less than the bottles so they don't cost a ton to mail. They're compact so you can fit three dozen in your suitcase and still have room for other souvenirs. You're welcome. Sincerely, An American who understands why you love ranch dressing so much.

• 
  suchit bauskar (@bauskarsuchit) reported 41 minutes ago

  @AmazonHelp My order not completed due to an Amazon Pay Later issue. The order failed, amount was charged and the refund has not been received yet, days have passed without resolution. Kindly investigate and process refund immediately #AmazonIndia #RefundPending #AmazonPayLater

• 
  David Lee (@davidyhlee) reported 45 minutes ago

  Here’s what I think is really happening with Fable, as opposed to the @DavidSacks pitch, which is heavy on spin and selective framing. (Though I think he is a smart guy who is coming from a very good place.) 1/ Anthropic itself described Mythos as a serious security threat, if in the hands of the wrong people. 2/ Fable was released with guardrails to responsibly deploy Mythos-class capabilities. 3/ Despite highly regarded guardrails (and even overzealous guardrails, derided by many for their extreme nature), a prompt-based 'jailbreak' (persuasive prompting) was shown to unlock responses that, by Fable's own admission, is within the domain of cybersecurity, which it likely isn't supposed to discuss. Someone (likely an Amazon individual or team tasked with red teaming frontier models) reported this to the US Gov't. 4/ US Gov't asked Anthropic to patch this jailbreak. 5/ Anthropic figured it was no big deal, since the specific method of persuasive prompting (jailbreaking) and the specific type of response was (a) also a susceptibility of ChatGPT 5.5, and (b) probably not a big deal in the specific example provided. 6/ US Gov't disagrees with 5(b) because the same general pattern of jailbreak + response could hypothetically be used for much more nefarious and dangerous purposes. Coupled with a generally salty relationship between the US Gov't and Anthropic, this led to a '**** you' from the US Gov't in the form of the export control directive. 7/ US Gov't, though, probably didn't think of the '**** you' as a very serious punishment, since it imagined Anthropic would simply cut off access to users outside of the US, which the US Gov't probably imagined would be the reasonable resolution. (i.e. spank anthropic, don't kneecap anthropic) 8/ Anthropic, however, given the salty relationship, worries that if a Chinese visitor to the US who is clearly not a "US Person" accesses Fable 5, the US Gov't would come down hard on Anthropic. Or maybe an IRGC operative in Iran, or a hacker in North Korea accessing Fable 5 in the US via VPN. etc etc. Therefore Anthropic takes the approach of shutting down access to Fable 5. 😢 9/ Meanwhile, US businesses are losing the opportunity to learn to work with the most advanced AI model the public has ever had access to, and China's open models are given a chance to catch up.

• 
  Greg Ceci - CC Writer (@GCeciwriter) reported 49 minutes ago

  @JayLongWrites I have no problem supporting an author properly but I only buy physical copies. I do not enjoying reading e-books. For me offering e-book only means no sale. Also, I will only buy direct from the author's website. Amazon is Spotify for authors. Big scam.

• 
  Star Spangled Seabee (@USNCBCANDO) reported 49 minutes ago

  So I order a replacement remote for my tv on Amazon yesterday. Said it would be delivered today. Now says tomorrow. This seems to keep happening. Anyone else experiencing this? What happened to the prime benefits? First world problems, I know. Just noticing a pattern that’s all.

• 
  Naoki Nomura 野村直樹 (@NaoGoDai7) reported 50 minutes ago

  @AmazonHelp Item in my order “Blue Thunder” has been hold for more than month, and l have been complaining to more than 20 personnel and no one is available to solve my issue. All I get is nonsense AI reply, and now ai is ditching my question and can’t reach to CS.

• 
  Hard Iron (@pourjour) reported 51 minutes ago

  @AmazonHelp thanks for the reply, how would that resolve the problem ?

• 
  Jon Karl (@Karl13Jon) reported 54 minutes ago

  @amazon it took 5 years to issue my refund after I sent back the product. Yes 5 years! Obviously my card changed in 5 years and now your rep says sorry nothing I can do ?!?? I will be calling a lawyer! @JohnMorganESQ @ShamisGentilePA

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  Tricky (@TheAuldGuy21) reported 57 minutes ago

  @AmazonHelp What’s the point of having Amazon returns boxes in Morrisons supermarket in the UK as they are always offline or not working at all , returning items to Amazon is pretty abysmal in my area and not many options