Amazon

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Outage Chart 01/10/2026 18:10

At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  1. Website Down (43%)

    Website Down (43%)

  2. Errors (32%)

    Errors (32%)

  3. Sign in (26%)

    Sign in (26%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Errors
United StatesColumbia Website Down
United StatesWaldorf Website Down
GermanyMönchengladbach Errors
FranceUnieux Website Down
United StatesGilroy Website Down
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • PandaDash77 Dash (@PandaDash77) reported

    @AmazonHelp It is in “shipped” status but both addresses are in the same city so it shouldn’t be a problem to just deliver it to the other one instead.

  • omiextremeboy Omkar Patil (@omiextremeboy) reported

    @AmazonHelp Received a reply from your team member over email stating "One of my colleagues is personally following up on your issue and will get back with an update soon. Kindly wait for 2-4 business days." FYI I raised an issue on 7th Oct. cc: @consumerforum_

  • chandan83832855 chandan mohapatra (@chandan83832855) reported

    @AmazonHelp And they are taking too much time to resolve issue.

  • digireadsmedia Digital Reads Media (@digireadsmedia) reported

    @AmazonHelp I called. The executive said can't help as it is an amazon website glitch. Do read my entire tweet.

  • ankyarora9555 Ankit Arora (@ankyarora9555) reported

    @AmazonHelp I just contacted the team and had a telephonic conversation agent advise me there is no issue with my account however I am still not able to login so he advised me to call us back from a different mobile number with a different email we will check again the exact issue

  • Aikonsteve CityBoy (@Aikonsteve) reported

    @AmazonHelp There are no visible return options for gifts, nor is there route to discuss gift problems on app or website. This is a birthday present from my brother which is a replacement for a similar faulty item so I am loathe to trouble him yet again as he is busy travelling all over UK.

  • Aman55950832 Aman (@Aman55950832) reported

    @AmazonHelp There is no updation in the shipment tracking. How do you think by 17th October the issue would be resolved and product would be delivered as per your SM team response @amazon @amazonIN

  • dad_climate ClimateDad (@dad_climate) reported

    @DrMikeBDS if that frog was in the rainforest - chances are it's because the forest was cut down. Loss of the Amazon is considered a major tipping point that could threaten a habitable planet 🤡

  • PeterWeyland90 Peter Weyland (@PeterWeyland90) reported

    @TheAvatarMovies there is a kind of glitch on the French amazon website, which shows the cover of both books.

  • SaxenaSmriti Smriti Saxena (@SaxenaSmriti) reported

    @KetanDossa @AmazonHelp @amazonIN They told me to wait till 21st and I had to raise another concern yesterday for another order which shows delivered but it wasn't. I was already struggling with one issue that isn't resolved yet and got another one now. Terrible service by Amazon. #poorcustomerservice

  • Coach_Chioma Chioma (@Coach_Chioma) reported

    Apart from doing book research on Amazon. Try and see a few of America and UK love or romance movies You will observe that most of them don't know how to handle love, most of their family are not working working. They really have huge problem on this and continually.

  • rgvsingh Raghavendra Singh (@rgvsingh) reported

    @AmazonHelp I haven't recieved any mail regarding this issue. I have spoke to the amazon support many times. But didn't received any mail.

  • Radhakr47818721 Radhakrishnan Nair (@Radhakr47818721) reported

    @AmazonHelp Now almost 10 days since you have given assurance to resolve my warranty claim issue. What is the status? There should be some limit to fool your customers. That's all I have to say.

  • SethGoldstein13 Seth Goldstein (@SethGoldstein13) reported

    Goldstein, who ….. is hoping the NLRB will eventually issue an injunction against Amazon. “The Amazon Labor Union stands as a movement for everybody … if these oligarchs are permitted to get away with [taking advantage of workers], then I think that is dangerous for everybody.

  • rgvsingh Raghavendra Singh (@rgvsingh) reported

    @AmazonHelp Thats the problem Urooj, I haven't get any mail from your team. Now what do I do?

  • DavidJHeaton David James Heaton™ (@DavidJHeaton) reported

    @NoLeggedNinja1 What? Get a complaint put in. I had an Amazon driver open my front door at the start of lock down and put my parcel in my house once. Didn't even knock. We were all isolating due to a new born baby too. Amazon were fantastic when we contacted them. Don't let it be the norm.

  • napitshriyansh Shriyansh HS Napit (@napitshriyansh) reported

    @AmazonHelp Dear anil sir what information you want plz tell me I will provide you even why you not call your Bangalore area representative regarding my issue and comes to me with good reply sir it’s your responsibility not mine

  • KatTrimble Kat J Trimble (@KatTrimble) reported

    @MadgeOrrity It is. I have tried everything with Amazon today. Can't even get through to them. Unless you can tick the right drop down menu you can't even get through to them. There is no drop down menu option for 'where is my promised refund?'!

  • PraneethSaitej Praneeth saitej (@PraneethSaitej) reported

    @amazonIN there is a problem in my order I opted for the return option but the delivery guy didn't call me and didn't come nearby home to take the product and he cancelled the return #AmazonIndia What i should do I called to amazon customer care they are saying

  • Aikonsteve CityBoy (@Aikonsteve) reported

    @AmazonHelp It wasn’t from my wish list. So you are unwilling to resolve this issue directly, wish you’d stated this outright instead of adding insult to injury by wasting my time. I will refer to my busy brother who always sends us gifts via Amazon and I’ll tell him to cease this practice.

  • adbfileshare nick (nick?) (@adbfileshare) reported

    amazon refusing to hire me cuz i’m an alcoholic butttt i have a clean record and im 7 and a half months into recovery. anyone else see the issue

  • theprateekjain prateek jain (@theprateekjain) reported

    @AmazonHelp They understand the issue and place a return request which is rejected by seller by simply stating the remark "refused by customer" . Whereas i have not received any call from seller and why would I refuse. This process has been repeated six or seven times

  • digireadsmedia Digital Reads Media (@digireadsmedia) reported

    @AmazonHelp I called. The executive said can't help as it is an amazon website glitch. Only when it reset can anyone help. Great. Why have a sale when you don't have a server big enough? I am busy in the next five days when the executive asked to contact you guys again. Not fair

  • Coach_Chioma Chioma (@Coach_Chioma) reported

    What if I tell you that most stay at home mum buys Amazon KDP books of $6, students buys as well They all have similar problem they want to solve, they want to balance emotional, most people are tearing apart. Make Money by helping them solve all this problem

  • ManishKanti1 Manish Kanti (@ManishKanti1) reported

    @AmazonHelp Already contacted the support team but they denied, that's why had to tweet the issue.

  • kennethatnbc ☯☪✬ (@kennethatnbc) reported

    @amazon why have an option to add business / delivery hours to addresses if they are just overlooked? A handful of times now, I’ve had issues with deliveries because they come outside the indicated window. Super annoying. It’s in the profile. Now my items are “undeliverable”

  • yasilios_ V (@yasilios_) reported

    Reminder to self: Do not order vinyl again from @Fnac since they make you pay 13,5 euros for fast shipping only to send it with the slow land / car courier (the one Amazon charges 3 euros for) - Avoid at all costs

  • dannellelashae DNL (@dannellelashae) reported

    @LON_knows @amazon i was just scrolling fast and it looked like a blunt. maybe my mind is the problem

  • browns321052213 R-E-L-A-X (@browns321052213) reported

    @4WhomJBellTolls I don’t think it’s that really but the audio on Amazon sucks. Not the sync issue but almost sounds like they are doing broadcast from home or something. Crowd sounds muted. Not the same as a sat night college game or MNF

  • killiansongs Killian (@killiansongs) reported

    @Chiprockabilly Yeah, I am sure it's still an actual issue but like most things, it gets used whenever there isn't a better answer. "Well, it's a supply chain issue." I can buy the part on Amazon right now...but the AC company says they cannot install parts non-OEM parts it's all crazy.