Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (47%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
San Angelo	Website Down	5 hours ago
Anglet	Website Down	6 hours ago
Lakeville	Sign in	8 hours ago
Dallas	Errors	12 hours ago
Brisbane	Sign in	16 hours ago
Sacramento	Errors	18 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  〙🌸 pris 🌸 〘 (@prisyum) reported 10 minutes ago

  @AnAppealTo yeah, but after we fix things at home we gotta be able to buy automatics on amazon n take em to all 50 states before we worry about other countries

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  barbara fields (@VarnamcAfee) reported 13 minutes ago

  @LoneStarChica Amazon knows it has a driver problem and doesn't care

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  Goraknath Reddy (@Gorak1571992) reported 13 minutes ago

  @amazonIN @AmazonHelp Its more than an hour you provided link its not working now. Can you provide again

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  𝔗𝔥𝔬𝔪𝔞𝔰 𝔄𝔫𝔡𝔢𝔯𝔰𝔬𝔫 (@HUMAT0N) reported 14 minutes ago

  I ordered something that arrived today, the only problem was that the item was delivered to my next door neighbor in spite of the address and zip code being correct on the package. Is there anything you can do to ensure that doesn't happen again? @AmazonHelp

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  Mama 🐻 Jess - Romans 1:16 🏵️ (@lizzyscardinal) reported 19 minutes ago

  @amazon @ajassy Y’all can’t even take pictures my porch when you deliver a package! I have never gotten a delivery photo and no one has the brain power there to fix that problem for me! Now, your drivers are running over dogs!

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  Suchit Khera (@Suchitkhera) reported 22 minutes ago

  @AmazonHelp @amazonIN.. remov3d or hidden the customer call/chat option so that the refund return can be avoided or customer can not raise concern.. almost every order for return facing lot of difficulty as deliberately creating hindrance in return/refund with wrong information updating by Amazon team. Why we need to reach on social media everytime for support..?? SHAME.. #InStoreShopping @jagograhak_jago please look into this issue which is very frequent now.

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  BullFeather (@bull_feath95552) reported 22 minutes ago

  @JennaCyder @FromKulak Settlements of thousands of people were common in north and South America before 1600. When Francisco de Orellana made the first European expedition down the Amazon in 1542 he recorded cities and towns with huge populations all around the Amazon River. People thought he was lying for centuries because when other expeditions followed decades later they didn’t find any of that. It’s only with modern lidar technology that we now have evidence of many lost cities in the Amazon that have since been reclaimed by the jungle.

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  DaculaDog (@dacula_dog) reported 22 minutes ago

  @LoneStarChica Note to Amazon: You cannot fix stupid (i.e., your driver). Good luck with that lawsuit, you wankers!

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  Shawn Dennis (@ShawnDenni18486) reported 26 minutes ago

  @LoneStarChica That’s what happens cause Amazon hires people that can’t read or speak English I had one come to my office yesterday. I asked him who the package was for. He had no idea what I had even said. I repeated the phrase who is it for three times and then finally, he tells me he don’t speak English so that would explain why Amazon has these problems

• 
  Nadav Shomer (@nadavshomer) reported 29 minutes ago

  $40 Billion from Google $25 Billion from Amazon Anthropic is now the most fought-over AI company on Earth Two months ago: OpenAI had the crown Last month: xAI won on benchmarks This month: Anthropic locked up the infrastructure NSA uses their models Amazon funds their growth Google just wrote a $40B check The "slow and safe" company Is winning the war

• 
  Daniel Lemire (@lemire) reported 30 minutes ago

  There are broadly two families of processors today: x86-64 (Intel/AMD) and ARM. The x86-64 family was dominant on servers until about ten years ago. This is no longer the case. More and more companies are switching to ARM for servers. Amazon has its own ARM-based processors called Graviton. Just yesterday I noted the clear trend: Graviton processors are gaining much larger caches. The upcoming Graviton 5 will have a five-times-larger cache and better memory bandwidth. Some are calling them “AI CPUs.” Today Meta is buying tens of millions of Graviton 5 cores. The trend is clear: faster and faster memory. Gone are the days when Intel and AMD were the default server CPUs. Regarding Intel, the company seems to be surging back from a difficult period. I hear a lot of good things about its latest mobile processors from people like @dhh.

• 
  Charan (@sricharan10g) reported 32 minutes ago

  2004. Amazon is a bookstore with a website. Jeff Bezos tells his team to write a press release for a product that doesn't exist. Someone types: "No computer needed. Download any book, anywhere, in 60 seconds." The room goes quiet. They had no hardware team. No way to get a book onto the device without a cable. No device at all. Now they had to build all three, because they'd already told the world they would. This is how the Kindle was born. Amazon called it "Working Backwards." Before a single line of code was written, before any budget was approved or headcount hired, the team had to write the press release for the finished product. And one line changed everything: "Kindle is wireless. No PC required. No hunting for Wi-Fi hotspots." That sentence wasn't a feature request. It was a constraint that made everything harder. Wi-Fi would've been the easy path. Plug into your computer, sync your books, done. That's what every other e-reader did. Bezos killed that idea with a data point: the average iPod owner connected to their PC to download new music exactly once a year. Once. Per year. If reading required the same friction, people wouldn't read. So the document stayed. And now Amazon had to deliver on a promise no one had figured out how to keep yet. They hired Gregg Zehr, VP of hardware engineering at Palm Computing, and gave him a budget and a brief. Build the best reading device ever made. He moved a small team into a shared space in a Palo Alto law library. That became Lab126. Amazon's secret Silicon Valley hardware lab. Named after the A-to-Z arrow in the Amazon logo. A is 1 and is 26. An e-commerce company was now attempting what Palm, Sony, and decades of hardware veterans had all failed to perfect. Then came the 3G problem. The document demanded that books arrive anywhere, instantly, with zero friction. No hotspot hunting. No monthly data plan. No sign-up. Amazon negotiated a deal with Sprint, Whispernet, where Amazon would absorb all connectivity costs on behalf of every reader. No subscription. No fee. Just open the device, buy a book, start reading in under 60 seconds. That deal was so difficult to replicate that when Barnes & Noble tried to copy it for the Nook, they quit. The costs buried them. The Kindle's moat wasn't the e-ink screen. It wasn't 90,000 books at launch. It was the 3G deal that only happened because walking it back would've meant the press release was a lie. The device launched November 19, 2007. Sold out in 5.5 hours. And here's what the leaders inside Amazon had said about the whole thing beforehand: "This is too risky. Too expensive. We've never done hardware." Bezos's response, years later, in the shareholder letter: "In retrospect, it would have been much riskier to have not built these capabilities and missed out on being a leader in digital media." The lesson isn't "write press releases." The lesson is about what happens when you lock in the customer experience before you know how to build it. Most companies do the opposite. They audit their existing capabilities. They pick the product that fits what they already know how to do. They optimize for comfort, not for the customer. Amazon wrote down what the customer deserved. Then figured out if it was possible. It forced decisions that couldn't be unmade: Build a hardware lab. Hire people we don't have. Sign a deal no carrier had ever signed before. The document didn't describe the product. The document became the strategy. This is what "Working Backwards" actually means. Write the ending first. Then build toward it. P.S. If you want to go deeper on how Amazon built this discipline into everything they do, read Working Backwards by Colin Bryar and Bill Carr. It's the closest thing to an Amazon insider manual that exists.

• 
  ameliia (@ameliia1900) reported 34 minutes ago

  @revenant_MMXX the police tell me to put up more cameras, yet they have no interest in enforcing any laws broken and witnessed by the camera. Then one officer insisted I give him footage with a warrant. black, black out curtains are on sale on Amazon

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  Scribblenauts (@backgroundspac2) reported 34 minutes ago

  @Steve_Cleave @imtemzy lol that’s not the problem also amazon doesn’t need black leads lol

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  Stranded 🏝️ (@stranded850) reported 38 minutes ago

  @LoneStarChica Common problem with Amazon drivers, maybe a class action suit would wake them up? 😡

• 
  Jack Jones (@JackJon88224648) reported 39 minutes ago

  Does anyone know of problems going on with Fire TV fire sticks? Something I heard earlier about Amazon issues got me aware; now mine's completely dead.

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  Ethan Brooks (@alt_w_v_g) reported 40 minutes ago

  Saturday Grabbed my laptop to check if the Amazon package I ordered shipped Saw my analyst's green dot on Teams Typed "plz fix" and nothing else He responded in six seconds "On it but which file?" Read it Didn't respond Sent him a calendar invite for Monday at 7am Subject line: "Updated Materials Walkthrough" No agenda No description No materials Nothing I'm aware of that needs to be fixed He accepted in four seconds Then he sent a follow-up: "Hey just saw this. Anything I should prep over the weekend?" Didn't respond Closed my laptop My wife watched the whole thing from across the kitchen table She asked what he did wrong I said nothing She stared at me for a long time She asked why I do this I said it builds character She said "his or yours" I didn't answer that one either He will now spend his entire weekend rebuilding a model and deck that didn't need rebuilding He will flag three errors I wasn't even aware of I will cancel the meeting Sunday night at 11pm with no explanation The deck will be better than the original Fear is a leadership tool if you use it correctly Sent from my iPhone

• 
  Madotsuki.eth (🐍,🍄) (@MagusDevon) reported 43 minutes ago

  @zerstreubar @PatrickJWolf >Amazon delists item >Customers simply go to Temu/AliExpress instead >Problem not solved, Amazon just loses customers Impossible to police on the global economy of 2026. It wouldn't do anything, just hurt Amazon. Which I'm sure is they make to regulators.

• 
  Tapesh Chowdhury (@Tapesh_C) reported 44 minutes ago

  Amazon sellers don’t lose money because of competition. They lose money chasing hacks. Every month I audit accounts burning $3K–$50K. Same pattern. They jump from trick to trick. Instead of fixing basics. Here’s where money actually gets wasted: → Launching 10 products at once with weak listings. → Running broad ads without negative keywords. → Buying fake traffic to “boost ranking”. → Dropping price 20% to force sales. → Testing new tools before fixing conversion rate. → Changing bids daily with no data window. → Scaling ads on products under 10% CVR. One brand came to us at 48% ACoS. They were using 3 “ranking hacks”. We removed hacks. Fixed images. Fixed price. Cut 312 negative keywords. ACoS dropped to 23% in 30 days. Same budget. More profit. Amazon is simple: Traffic × Conversion × Margin. If one is broken, hacks won’t save you. Before spending $1 more on ads, check: → Is your CVR above 15%? → Do you have 20+ strong reviews? → Is your price in the top 5 range? → Are 30%+ clicks coming from waste terms? → Are you advertising only your top 20% products? Most sellers don’t need a new strategy. They need discipline. Stop chasing shortcuts. Fix the boring basics. What’s the last “Amazon hack” that cost you money?

• 
  Greg Lepkoff (@glepkoff127) reported 46 minutes ago

  amazon killed commingled inventory on march 31, 2026. every unit now needs its own fnsku label. no more shared upc pooling without brand registry. brands without brand registry are getting hit with $0.55 per unit in fees, or shipments blocked outright. your chinese factory needs to apply unique thermal labels correctly before the container closes. if your factory is still printing generic upcs, your next shipment is already a problem. this looks like an amazon problem. it lives in your supply chain. fix it upstream or pay for it downstream.

• 
  RAHUL RATHORE (@Rahul_Rathore__) reported 46 minutes ago

  Paid ₹9,858 for smart glasses on Amazon India. Delivered 31 March. Return was requested but blocked due to system/address issue. Seller is refusing support and refund still unresolved. Multiple support contacts failed. Need urgent escalation please @AmazonHub @AmazonHelp

• 
  Devashish (@devapsingh) reported 49 minutes ago

  @AmazonHelp @amazonIN The issue still hasn't been resolved even after chatting with a customer service associate, who said the refund will be in account next day, this was 2 day before today.

• 
  P Doff (@doff_p45445) reported 50 minutes ago

  @AmazonUK I went to Amazon yesterday for help about a gift card, not being accepted, almost 2 hours on the phone & asked plenty of personal questions, lots of emails sent to me, none reply type, nothing solved yet. Oh & by the way, chat on Amazon ALWAYS seems to be down.

• 
  Satyam Saha (@SatyamS56212115) reported 50 minutes ago

  @amazonIN @AmazonHelp Again same issue with you Amazon now service. I am complaining now for second time. You guys cancelled the order after accepting it and now have kept the amount on hold. #consumerforum

• 
  Confluence Labs (@ConfluenceUS) reported 51 minutes ago

  @zerohedge Why? I was in a call when it dropped hard, rode the call up to peak on Friday, got into puts, and closed with only a $20 loss. I'm tracking its movements, but the Iran issue still carries weight. Let's talk about it with all these investments from Google and Amazon to Anthropic, Intel's deal with TSLA for Terafab, and how CPU will be in 1:1 ratio with GPU for agentic AI. People are hyped about all this spending and its future potential—I agree—but what matters is Wednesday's big tech earnings, not just their earnings but the returns from their chip spending. It needs justification or proof of great returns, plus possible buyback announcements. But if Iran flips to war or the strait closes longer, it will hit everything. You're the one who sounds like you're trading as if the Iran issue is over, so let's proceed without deep thinking.

• 
  Goraknath Reddy (@Gorak1571992) reported 52 minutes ago

  @AmazonHelp I have already submitted an appeal and provided evidence. This issue has been repeatedly redirected without resolution. Please do not redirect me again to the same process. I am requesting escalation to the Account Specialist / Leadership Team for manual review.

• 
  gianlu ✮ (@immaterialboyi) reported 53 minutes ago

  @0p2i4o i bought that thing on amazon and it’s terrible for mee

• 
  Leisha (@LoneStarChica) reported 54 minutes ago

  🚨AMAZON DRIVER RUNS OVER FAMILY DOG AND LEAVES HER TO DIE On April 21st at 4:56 PM, an Amazon delivery driver in Benson, NC ignored clear instructions, entered a private driveway, and ran over Sadie, a beloved dog owned by Marshall and Valerie Chavis. The driver did not stop, did not check on her, and did not notify the family. Within minutes, Sadie was rushed to the vet with catastrophic injuries, including severe brain trauma and fractures to her C1 and C2 vertebrae. She is alive, but barely, and now fighting for her life. In Valerie’s words: “Immediately upon impact Sadie ran to the front porch as a dog does when they have been hit. She was urinating uncontrollably, trying to stand and repeatedly falling over, her left eye bulging out of her head, both of her eyes bouncing back and forth rapidly, both pupils dilated, and visible bruising and abrasions on the left side of her body from impact. I immediately knew her injuries were severe.” The Chavis family had done everything right. A clearly marked package drop box at the road. Posted signage. No Trespassing notices. Explicit delivery instructions. Carriers like FedEx and UPS follow these directions without issue. Amazon drivers have repeatedly ignored them. Now, instead of taking responsibility, Amazon is refusing to step up. The company is demanding the family pay thousands of dollars out of pocket for emergency, life saving care, with only the possibility of partial reimbursement later. This is negligence. This is unacceptable. And it cannot be ignored. AMAZON NEEDS TO #SaveSadie. Share this and demand that Amazon take responsibility and change its practices before another family suffers the same devastation. @amazon

• 
  AndyAy (@0161AndyAy) reported 55 minutes ago

  @peterawolf Amazon have been selling MP3 downloads which can't be downloaded since early December. They've recently enabled EP/LP album downloads, but singles just go to some web-player. Customer Service have been saying they're 'aware of the issue' like it's not deliberate.

• 
  Dolapo (@Oxdolapo) reported 57 minutes ago

  Let’s slow this down for a second. You pay Netflix, Amazon, Prime video, Hotstar Then you spend hours watching. That watch time increases the platform’s value. That value attracts advertisers. Advertisers pay the platform. The platform profits. Now read that again carefully. Because in that entire chain… the only person who doesn’t get paid is the one actually watching...and guess what that's you🫵