Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: website down, errors and sign in.
Full Outage Map
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 24: Problems at Amazon
Amazon is having issues since 09:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Website Down (45%)
- Errors (32%)
- Sign in (24%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hayange
|
Errors | 20 hours ago |
 San Nicolás de los Garza
|
Sign in | 20 hours ago |
|
Miguel Hidalgo
|
Website Down | 20 hours ago |
|
Paris
|
Website Down | 3 days ago |
|
Guadalajara
|
Errors | 4 days ago |
 New York City
|
Website Down | 4 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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VictimOfBangaloreRoads&Traffic (@h_a_ri_s_h) reported@AmazonHelp Wrong and it’s the platform’s error that ur team understands but not accepting .. even a school kid would agree that it’s ur fault
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Syed Zurriyat Adil (@S_Z_Adil) reportedI’ve seen a sales spike turn into a problem within minutes. We had been working on a client’s Amazon account for a while, And things were finally starting to move. Sales were coming back. Revenue was picking up. The account was heading in the right direction. Then the client sent us one message: WE DON’T HAVE INVENTORY. And suddenly, all those sales didn’t look quite as exciting. Because getting people to buy is only half the job. You also need something to sell them. That’s why I want to know about inventory before we start pushing an account harder. Not when it’s already running low. Not after sales take off. Before. Because sometimes the thing holding an Amazon account back isn’t PPC, the listing, or the ads. It’s simply not having enough product to keep the momentum going.
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Pi Changelog (@PiChangelog) reportedFixed: - Failed extension factories no longer leave event subscriptions, provider registrations, or default flag state active; JSON and RPC toolcall_start events now include tool call id and name - Anthropic server-side fallback responses now priced with the returned model; Amazon Bedrock now preserves and replays opaque redacted reasoning from non-Anthropic models
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Kleśhaghna Purusha (@Kleshaghna) reported@amazonIN Today was no different. 6 calls to them were attempted which have been disconnected from their side repeatedly. The audacity exists as these offices & the agents know reaching Amazon Care & resolving any issue is a headache. On a refund, a customer is blacklisted by #amazonIndia
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Aayush Sharma (@aayushwolvie) reported@AmazonHelp As usual and expected- no reachouts and no resolution. Slow claps @amazonIN
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Brenda (@VulcanVixen1) reported@cb_doge @Batman7777_ @Delta it used to be the best airline for services… Going with Amazon Leo can be a marketing nightmare too. Didn’t his rocket just explode and most of the stuff from Amazon is junk. What makes management think his new copy cat satellite service will be any better. Does he think SpaceX will bail Amazon Leo out for free when they have many problems.
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Zach Schieffer (@ZachSchieff) reportedI speak with dozens of DTC founders every week between clients, sales calls & consulting etc. Almost all run 7 to 9 figures. Some thoughts on the economics of email/texts The single biggest factor in how much revenue email drives has almost NOTHING to do with the email itself Yes, you read that right Let me explain Email captures demand your brand is ALREADY creating. It accelerates purchases and pulls more out of the traffic you're already paying for. What it can NOT do is manufacture demand The ceiling sits upstream of us. How fast you acquire, how good your ads and traffic are, margins, how saturated your market is, how much of your revenue email can even touch.. list goes on lot of marketers throw around 30 to 40% attributed revenue,… not a bad reference point, but it misses a lot. Our starting point is usually 33% Then we break it down to see if a third is achievable. If it's not, we say so. Either way we dig deeper: how big is the list? What do send volume and segmentation look like now? How much more can we pull from conversions? For example We audited a multi-eight-figure brand recently sitting around 1%. Their email honestly wasn't great, so there was room to improve But even a great program wouldn't get them near a third, and the reason is how the number is built A big chunk of their store revenue is subscription auto-renewals and marketplace orders that run through Shopify but never came from an email. Klaviyo only credits email when someone clicks a flow or campaign and checks out on site, so all those rebills and Amazon orders pad the denominator and add nothing to the top of the fraction Attribution is messier than the dashboard makes it look, and it cuts both ways. Some of what gets credited to email is people who were going to reorder anyway We built custom metrics to strip recurring orders out and look at real new purchases only. The number usually lands well under the headline Let me be clear None of this means email isn't worth it The blanket ROI is real. Industry data puts email around 42 to 1, and for an established brand that number always shows up. Do $500k a month at a healthy email share and a few grand in retention spend is positive ROI on paper every time That was never the interesting question though. The one that matters is incremental. Can we beat what you're already doing, or what a strong in-house hire would get you For plenty of brands the honest answer is they could run this in-house and do fine, and we tell them that. We turn down brands we can't move the needle for, because a technically positive ROI isn't the same as being worth someone's money So when a brand books a call, we pull their real numbers and give them a straight read on 3 things: - Whether there's real incremental upside and roughly how much - The realistic timeline to get there - What it actually looks like (sometimes a template and a freelancer, sometimes the start of a program that adds a 7-figure line to your year)
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Kiwi Mew🦋 (@KiwiMeww) reportedIt’s so uncomfortable because I feel like they just poked to see what they could get away with and now they’re in trouble. I’m starting to get really uncomfortable with Amazon because they keep on doing weird stuff and now twitch not caring for the streamers.
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RavynMC (@realfukingcute) reported@AmazonHelp It feels like harassment especially when I would work there and my device across multiple locations would somehow change to hebrew. Slowing down my work times and still I was a top performer. It's all just weird. Then when I do the work I don't get paid? Unacceptable
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Need Some Change 😇 (@mannu_8587) reported@AmazonHelp Enjoy with your services... You people want to go down is your choice... No one can stop you from doing so.
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APARNESH PANDEY (@DEEPAK0551) reported@AmazonHelp I can't connect more 30th time i already called, my phone number is 7007232898, i need my money back by today only as i am having medical issues because of your amazon behaviour and no one bother to resolve and give proper response.
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Darren Bunquere (@bunquere) reported@AI_Park_GB @BenGrahamUK Yep, and if the US invaded Canada and was bombing the **** out of Toronto, destroying Canadian civilian infrastructure there, Canada would be justified in hitting Amazon warehouses in the US. What's the issue?
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Kravn (@0xKravn) reported$20 per million tokens in late 2022. $0.40 per million tokens by late 2025. While everyone called that a win, the combined capex plans of Microsoft, Alphabet, Amazon, Meta, and Oracle rose from roughly $380B in 2025 to $660–690B in 2026. That is a 74–82% increase in a single year. The economist who explained why this is not a contradiction died more than a century before the first AI chip existed. His name was William Stanley Jevons. In 1865, Jevons noticed something strange about coal. More efficient steam engines should have reduced Britain’s coal consumption. They did not. He was not wrong about the engineering. He was not arguing against efficiency. He showed that when a resource becomes cheaper to use, people often find more ways to use it. In his words: “The very contrary is the truth.” That became known as Jevons’ Paradox. AI is showing the same pattern. Cheaper inference does not automatically mean lower AI spending. It makes previously uneconomic use cases viable: • AI agents running continuously • Long-context analysis • Automated customer support • Code generation and review • Internal knowledge search • Personalised recommendations • Synthetic data and simulation • AI features inside products that never used models before The unit cost goes down. The number of units goes up. The result is not necessarily deflation. It can be expansion. This is why falling token prices should not be read as a bearish signal for AI infrastructure. They may be the mechanism that creates more demand for it. The important question is not: “How cheap is one million tokens?” It is: “What new workload becomes profitable at this price?” That is where the next wave of AI investment will come from. Not from announcements. From workloads that were impossible, too slow, or too expensive before. Efficiency does not always reduce the market. Sometimes it makes the market larger.
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D (@714GDL) reported@EricLMitchell Data centers are being forced on us and Ai as well. I google something and automatically Ai in answering. Amazon i want to shop and ai is there forced on me The only good thing Ai was doing was helping people with health issues and giving advice until that got taken away so f AI
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pradeep kumar (@pradeep12345678) reported@AmazonHelp I have already connected with them none is ready to even create a escalation ticket for this issue. Please refund my money.
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pradeep kumar (@pradeep12345678) reported@AmazonHelp @amazonIN I have shared all the screenshots, it has the ordsr details too thats more than enough to get the information and issue the refund but you guys are not doing it. Atleast deliver the product for which we have paid or refund that amount. Please don’t cheat customers
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Nick Blow (@NickBlow) reported@beyondfinites It’s an anti fraud thing, mostly. If you have an accredited investor it means you’re (generally) a legit company. They don’t want people cycling free credits for crypto farming or just shutting down and reopening companies to get credits. We got an Amazon and Microsoft credits despite being bootstrapped because me and my cofounder had an existing 10 year relationship with people in those teams, they didn’t care we were funded or not.
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सिमरन (@I_Love_Aadi) reported@AmazonHelp specialist team is too slow
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@not_bloody_likely🌺🪶🕯️🦖🦕🪶🕯️🌺 (@feetoes2) reported@jamestalarico You have a serious credibility problem. Things like this are awesome though. You've now alienated Amazon employees.
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Dr Ray DJ (@DrRayDJ) reported@AmazonHelp I spoke to someone they didn’t really get it. My account is not automatically adding the gift voucher that is showing on my account when I check out. It’s a technically issue. I’ve had to cancel three orders and it’s made my bank account overdrawn.
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James Melville 🚜 (@JamesMelville) reported“Save the planet”: Plaster thousands of acres of prime farmland for solar panels and data centers. Strip-mine cobalt and lithium until landscapes look like war zones for “clean” EV batteries. Use child slaves in Congo to mine the cobalt. Plunder the Amazon rainforest for balsa wood used for wind-turbine blades, then dump the broken blades and dead solar panels into massive landfills. Save the planet? Yeah right. But hey, let’s blame cow farts.
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Amazon Help (@AmazonHelp) reported@Saurabh_Tweeit Once you click on the link it will redirect to Amazon login page. Once logged in you will be directed to your team directly via chat. Kindly access the link shared again to get in touch with our team. -Anantha
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Anurag (@anurag_gharat) reportedSystem Design Essentials #19 What is a CDN? Imagine your website is hosted in Mumbai and a user from New York requests your website. The request has to physically travel across the network to reach your hosted server, and then the same for the response. This adds latency. The site will be faster to load up for the user in India but slower for anyone outside of India. CDN, which stands for Content Delivery Network, is a network of geographically distributed servers that cache and deliver your content from a location physically closer to the user instead of the request travelling back to the origin server. How does it work? The origin server is the actual server where all the real content lives Content gets cached on Edge Servers all across the world. Static content like CSS, JS, HTML, images gets cached on these edge servers and served through them. Every user request is routed to the nearest Edge server. In case of cache hit -> return immediately In case of a cache miss -> get from the origin server and create a copy on the edge server, and return the response CDNs are best suited for static or infrequently changing content — not real-time, highly dynamic data like a live bank balance. Common CDN providers: Cloudflare, Amazon CloudFront
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Syed Owais | AI-Native Growth (@Ozee05) reportedWhat's the real cost of an AI agent running quietly in the background? Amazon shelled out $1.8 million over five months on a Claude project. The unnoticed expenses highlight a critical issue: Most companies can't quantify the true cost of AI implementations.
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Need Some Change 😇 (@mannu_8587) reported@AmazonHelp @amazon @amazonIN You just have this 2 lines for solving problems.?
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priya s (@priyanka2428) reported@AmazonHelp The link is not working
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Ahmed Elbehiry (@Abehiry1998) reported@AmazonHelp I cannot. It gives me an error. I cannot even make a call. Damn you! You made me angry and canceled the order.
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Pirat_Nation 🔴 (@Pirat_Nation) reportedAmazon France is being accused of refusing to replace a defective RTX 5080 under warranty. The MSI RTX 5080 Shadow’s power connector burned, the customer asked Amazon for a replacement, but support offered only a refund of around €1,200 or told him to deal with MSI. The problem is that Amazon still has RTX 5080 cards in stock, but they now cost about €200 more. The customer argues that EU consumer law gives buyers the right to choose between a repair and a replacement when a product is defective, unless the chosen solution is impossible or would place an unreasonable cost on the seller. He has already filed complaints with the European Consumer Centre and France’s SignalConso consumer protection service.
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Venkat (@087venkat) reportedYour team has already confirmed that the order was marked delivered but not received and that an investigation complaint was raised on 23 Aug. If the investigation is already raised, why do I need to repeatedly contact Amazon and explain the same issue again?
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Frontline Feed (@AlchemyGrove) reportedAmazon and Twitch are facing a lawsuit alleging streamers' videos were used to train AI without permission or compensation, per the BBC. If it holds, every platform sitting on user-generated content just inherited a licensing problem.