Amazon

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Outage Chart 12/19/2025 21:50

At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  1. Website Down (42%)

    Website Down (42%)

  2. Errors (32%)

    Errors (32%)

  3. Sign in (25%)

    Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesSanta Clarita Website Down
United StatesSeattle Errors
United StatesMiddleburg Website Down
United StatesEnglewood Errors
United StatesMadison Errors
United StatesTampa Website Down
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • rvsingh83 RV Singh (@rvsingh83) reported

    @AmazonHelp How I connect you to understand my problem

  • yeshwantambure Yeshwant Ambure (@yeshwantambure) reported

    @AmazonHelp @amazonIN @JeffBezos I have shared all the data here .my Amazonbasics FireTV remote is not working and calling you guys for support form 7 days and multiple hrs spent on phone still we are not getting any support..worst service and product

  • AmberVeee Amber Lee (@AmberVeee) reported

    I just don't get the issue some have with Galadriel being strong and capable physically. She is literally described as being "of Amazon disposition." What do these guys think that means?

  • Paras81 paras anand (@Paras81) reported

    @AmazonHelp It's not working

  • lucyjspence Lucy Spence (@lucyjspence) reported

    From @leobarnes Q: What's the biggest takeaway from working at Amazon that you have consistently found useful in subsequent jobs? A: To operate at all levels - from being super ambitious & a long term thinker, to getting right down into the details.

  • mad_max_morato Saurabh Singh (@mad_max_morato) reported

    @AmazonHelp The main problem here is that in the product description it’s clearly mentioned as a set which means 2 for a common man.The escalation team described the term set as the name of the product. 🥲

  • BrianSigmon Brian Sigmon (@BrianSigmon) reported

    @mikesroberti Happened to mine too. Evidently a glitch on Amazon that's been going on for a few days now.

  • Rizvi84Shozab Shozab Rizvi (@Rizvi84Shozab) reported

    @MarketScientist Sir, the biggest stock - Amazon was down 3.65% premarket - currently trading at -6.58%.

  • nasharjun Naresh (@nasharjun) reported

    @AmazonHelp I don't have social media partner chat with me but They told me we will resolve the issue ASAP. After that no one contacted or no info ..no hope also that's why I kept in post

  • Himansh76085033 Himansh (@Himansh76085033) reported

    @AmazonHelp Not working

  • RamkumarP_S Ramkumar (@RamkumarP_S) reported

    @AmazonHelp @JeffBezos @AmitAgarwal I registered a wrong product delivery issue on 3rd Oct & as a solution, you are sending the same wrong variant as a replacement. How horrible it would be to the customer to notice that you haven't understood the issue although you have taken 11 days.Pls analyse the issue properly

  • csb02174941 csb (@csb02174941) reported

    Anyone else sad person with a qualification in real estate who has noticed multiple legal issues with Luxe Listings Amazon?

  • catherinealysh Catherine (@catherinealysh) reported

    Klarna ***, you could've told me sooner that the one time card can't be used to buy gift cards, after not working, I tried again thinking I just put the details in wrong, and THEN it decides to tell me... after being locked out of my Amazon due to "unusual activity", so thanks :)

  • khan_kamaal_ Kamaal (@khan_kamaal_) reported

    @AmazonHelp I tried many times but unable to login as it is showing can’t login due to security reasons. This is not a good experience requesting you to please resolve this issue ASAP

  • gingerbird1234 delhi metro traveller (@gingerbird1234) reported

    @amazon got misbehaved by Mr. Akash from escalation team of amazon. He shouted at me, didn't understood my problem and changed my pickup date of an order without my consent. Can you help with me regarding that?

  • gaikwadn537 Nikhil Gaikwad (@gaikwadn537) reported

    Hello @HPSupport i have recently bought hp wireless keyboard and mouse from amazon i have some document name warrant for hp accesories i want to confirm whether it is real warranty card or fake do can you please assign me an agent regarding this issue thanks

  • sadiebp Sadie 🇪🇺 (@sadiebp) reported

    @AmazonHelp It is down on my order as ‘Premium Delivery’

  • Jakethegrowling Jakethegrowlingdog (@Jakethegrowling) reported

    @AmazonKDP @AmazonHelp @JeffBezos My KDP account has been terminated without giving me a chance to send proof. All my books are now off Amazon, along with all reviews, and I won't get my royalties. Please help me. I've never had issues until this year & I've done nothing wrong.

  • RustyRoad Dusty Greene (@RustyRoad) reported

    @jeremymstamper @zenodaddy @DavidSacks Problem is civilization as we know it would collapse if our Amazon packages stopped coming for 2 weeks.

  • BobSomerville2 Bob Somerville (@BobSomerville2) reported

    @CNBC Why is none of your reporters talking more about Amazon Walmart roof fires solar panels down now , EV'S in the real world not getting range when used in lawn care , thing of work or trips 200 miles goes 80 or less depending loaded both ways

  • khan_kamaal_ Kamaal (@khan_kamaal_) reported

    @AmazonHelp Actually the issue is that my email was not linked with my this account

  • sudheeshshetty Sudheesh Shetty (@sudheeshshetty) reported

    @AmazonHelp First i to need to speak with customer care for 30 mins every time a product is delivered explaining them the issue and you expect me to wait exactly for your tweet reply and join within 1 hour. You think that is the only thing I do whole day?

  • manojsahu9 Manoj Kumar Sahu (@manojsahu9) reported

    @AmazonHelp @JeffBezos No response from @amazonIN several times contacted issue not resolved. What i do????

  • Shubham88809511 Er Shubham Pandey (@Shubham88809511) reported

    @AmazonHelp Yes the 1st time frame was provided on the 6th oct which has expired and the 2nd time was provided 11th oct which has also expired. understand this, providing time frame again and again shows incompetency and also lack of care for customers like me and seriousness of problems.

  • Mdshahdab14 Md shahdab (@Mdshahdab14) reported

    @AmazonHelp As per the mail which is received 1hr ago you need extra time for investigate, you have already taken 6 days, again you want 5 days, what is happening?? your process is very slow.

  • shedlock_mary Mary Shedlock (@shedlock_mary) reported

    @KYShamrock721 A sock called Ortho Sock OS1 on Amazon really works I wear the footies not the full length ones, they have a lot of socks for that problem

  • ratanagarwal Ratan (@ratanagarwal) reported

    @AmazonHelp @amazonIN @amazon I don’t have time to waste. If you wanted to solve the issue,you could have done it. Nothing is expected from you. I will stop buying from you and tell my friends and relatives to do the same #AmazonGreatIndianFestival

  • swarnendudas6 swarnendu das (@swarnendudas6) reported

    @AmazonHelp I had reported this to your support team multiple times.They are unable to resolve the issue.every commitment they made failed.

  • FirleF Hannah Steenbock - "Winds of Destiny" Series (@FirleF) reported

    @McconnellEryn The problem is that it's limited to countries where Amazon actually prints. It's not fair. But everything else is ridiculously expensive.

  • anandsa18775422 anand sagar (@anandsa18775422) reported

    Without my concent ,refund issue, and so on .right now only question in my mind is why i had purched from flipkart. Can anyone give some advice to solve this chain of problems and to save my time and gain mental peace from this. @Flipkart @amazon