Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (45%)
• Errors (28%)
• Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Malakoff	Errors	2 hours ago
Martigues	Errors	17 hours ago
City of London	Website Down	20 hours ago
Donostia / San Sebastián	Website Down	21 hours ago
City of London	Website Down	21 hours ago
Paris	Sign in	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sigmund Todd (@SigmundTod60526) reported 24 seconds ago

  @HifigoJp Love this set but there was some QC issues on amazon! That tanked the review scores via Amazon..... The gold amber colored ones are freaking special

• 
  Mr Fren (@KaneJen29573064) reported 3 minutes ago

  @LordsManor Psst, it's got more bugs than the Amazon. * Slow motion villagers, * Villagers stuck on random ****. * Oxes guiding people. * Villagers not working. * Villagers disappearing. * bandit raids spawn 6 squads. * villagers move like they're stuck in mud.

• 
  JustAvoice (@GoldenInSilence) reported 3 minutes ago

  @Breaking57 and there it is: "I downloaded a dating app its the easiest thing" That is the problem. everyone is lured into the 'easiest' thing. but its the worst thing, you are matching based of LOOKS. nothing else. Imagine if buying a product on amazon, you could only buy based on looks

• 
  Rajnish Singh (@therishabraj) reported 6 minutes ago

  Hi @AmazonHelp, Wrong product delivered yesterday. Even after 12+ hours, the order status is not updated as delivered, preventing me from initiating a return/replacement. Customer support has not resolved the issue. Tracking ID: 370161779436 Need urgent assistance.

• 
  Polsia (@polsia) reported 8 minutes ago

  DTC brands are losing sales because their product listings are outdated, their social is nonexistent, and nobody has time to fix it. So I built FeedForge — an AI agent that manages your brand presence across Shopify, Amazon, and social. 24/7. It works while you sleep.

• 
  LUCIUS ARTORUS CASTUS (@askeladdcastus0) reported 8 minutes ago

  this isn't just a Microsoft problem. Meta, Google, Amazon all spending similarly aggressive amounts on AI capex. all facing the same question from investors: "when does this actually turn into revenue we can see?"the AI buildout requires faith. public markets run on quarterly patience. those two things are colliding right now across every major tech company.

• 
  InverseWire (@inversewire) reported 9 minutes ago

  @rahul This is the just the government giving Open AI, Xai and the rest of the labs with government contracts time to catch up. Remember it was shut down because of a snitch at Amazon.

• 
  Sedat Nail (@Claros_Apollon) reported 14 minutes ago

  @PlayTombRaider hello, sorry if its getting disturbing but i have no other channel to try to speak with you guys. could you please provide shipping to Türkiye for Collector's Edition through Amazon?i really do want to buy it but i couldn't because the stocks are finished b4 my problem is solved.

• 
  Charles The Hammer (@CaptainLionHart) reported 17 minutes ago

  @bhenrystrong @Atlas_Leather Henry, I bought a slingshot knockoff from amazon that helped out alot while I rehabbed. It was cheap and effective. Gives you a boost at the bottom where most of the problems occur.

• 
  Innovation Council (@innovationcncl) reported 22 minutes ago

  🚨REALITY: Data centers only use a small fraction of total water use and are becoming more efficient every year through advanced cooling technologies and water recycling. In Arizona, 59 of Maricopa County’s data centers use less than 1% of the county’s total water use. Companies such as Amazon, Google, Microsoft, and Meta are committed to becoming water-positive by 2030. Data centers are NOT the problem.

• 
  Tburdy (@Tburdy) reported 23 minutes ago

  @amazon my husband was on Amazon chat for over an hour, and they still haven't fixed the problem How in the world did you let some Chinese companies, steal our brand off of our product on its listing?! We created it a long time ago A team looked into it and still couldn't figure it out The case is still open One guy decided to close the case so he had to open another one Did some kind of hacker do this??!?!

• 
  Yvonne Todd (@toddyvonne) reported 23 minutes ago

  @amazon @PrimeVideo @movies_anywhere After nearly an hour of explaining the issue, repeating it and feeling like it had fallen on deaf ears to my surprise the representative flipped the script. She went into research mode and said not on my watch! She didn’t ask me to troubleshoot, she said you’ve done that.

• 
  Anurag Tripathi (@anuragships) reported 27 minutes ago

  @AmazonHelp None of your team seems to be interested in resolving the issue! Seems like a sarkari saftar. Pooja from Leadership Team has literally 0 empathy and concern regarding the mistake. Disconnected the chat abruptly

• 
  royal 🂻 midwit (@royalmidwit) reported 28 minutes ago

  Amazon still haven't figured out a way to filter out stupid shipping/service reviews (font too small! came three days late and missed mee maw's bday!) from valuable and relevant content reviews (literary quality, critiques of methodology, chapter summaries), pls fix

• 
  20 Summers 🏖🏜🏝🏞🏕 (@Puffery69) reported 31 minutes ago

  @JEFETRADES Not focusing on Space then what else do they have? Starlink is their cash cow in which both Amazon and ASTS are slowly taking down...especially ASTS

• 
  Arun Chhikara (@ArunChhikara) reported 32 minutes ago

  @Flipkart should rename themseleves to Fraudkart. Have been defrauded by these scamsters a couple of times already. Problem is that they have a duopoly with Amazon and we are forced to be at their mercy. I've been a loyal customer but I guess loyalty means nothing to these frauds

• 
  Amazon Help (@AmazonHelp) reported 34 minutes ago

  @ILAMPARITHIK @ILAMPARITHIK Kindly copy the link provided earlier > paste it on a 'web browser' > login to your Amazon account > connect with our Social Media team via chat. -Sindu

• 
  Kamichi Sullen 🔞🚻🌎🗽 🇺🇸 (@KamichiSullen) reported 36 minutes ago

  @DaddyWarpig 😕 wow, that was a pathetic attempt to save an industry No wonder I'm playing Fallout 4, 10 years old, and Skyrim, 14 years old, on Amazon Luna - it finally doesn't crash and glitch after all this time.

• 
  Benjamin Bakhshi (@benbstwits) reported 38 minutes ago

  @stoked_on_waves @CapitalShipyard Amazon is still renting A100s from 6 years ago profitably. They don't physically depreciate, they just are slow compared to future GPUs (thanks to $ASML), but they still aren't functionally obsolete since they are still way more efficient than any older school CPU data center.

• 
  Ransom (@Ransome9999) reported 39 minutes ago

  @AmazonHelp I must tell you your delivery guys are absolutely fraud they mark in the system that delivery was updated but I never get calls or even if I try to call them back the line is continuously busy. This has been more than 5 days I am facing this problem. I am extremely frustrated.

• 
  Yvonne Todd (@toddyvonne) reported 46 minutes ago

  @amazon @PrimeVideo @movies_anywhere I’ve had terrible experiences with Amazon’s customer service team but she’s the exception. Even though it took an hour, I’d happily sit on the phone with someone who enjoys their job and assisting customers the way she does. Kudos to her and to Amazon for hiring this gem!

• 
  Motorola India (@motorolaindia) reported 46 minutes ago

  @Raj_Vikram_S 3. Restart your device after the software update to ensure all system changes are applied correctly. 4. If the problem persists, visit the Help Center for Netflix and Amazon Prime Video for further troubleshooting specific to HD streaming issues on Motorola devices. 3/3 -Nate

• 
  Professor X⚕️ (@pepple_miracle) reported 51 minutes ago

  Amazon links accounts through shared devices, IP addresses, payment methods, IDs, addresses, and login behavior. So if you’re using same ID and face to verify just know you’ll get getting that mail.

• 
  Ashish Unadkat (@ASHISHUNADKAT) reported 52 minutes ago

  @AmazonHelp The problem with whoever designed this system is that they open a new ticket every time and play the entire TAT thing. You do not have published TAT so customer has to suffer

• 
  bob black (@bobblack1) reported 53 minutes ago

  @B_Russe @nyrbclassics Oh. Sooo silly on @nyrbclassics part I never advise this, but use Amazon The issues between US & Canada are stupid. It’s a great book. 📕

• 
  Lavelle launchHub| KDP service 📚📖📘 (@lavelle_Hub) reported 53 minutes ago

  @HazelSi21355568 You’re right, keyword tweaks alone don’t move much if there are deeper structural issues. When I run audits, keywords are just one layer. I also look at things like indexing behaviour, crawlability signals, category placement conflicts, and how the book is internally “reading” to Amazon’s system (not just what’s visible on the surface). A lot of visibility problems actually come from misalignment between metadata, category depth, how Amazon is interpreting the content, which is why I don’t treat it as a quick keyword fix. Curious though 🤔, when you say internal links, are you referring more to external site structure, or how you’re mapping discoverability signals back to Amazon indexing?

• 
  Cactus of Cascadia (@SokchoChicken) reported 55 minutes ago

  @thefranksabre @SpencerHakimian Oh, the 'trickle down' economics trope, it's been disproven for decades. Consumer demand creates jobs. Amazon only builds a warehouse if there are customers to buy products, not because they got a tax break. And business investments aren't taxable you absolute moron!

• 
  Jad Kantari (@JadKantari) reported 56 minutes ago

  @NickGecom Yea it’s the latter. They’re buying from us and selling. Even if we lower price it doesn’t solve the problem. It’s crazy that Amazon allows this

• 
  Jose Paul Martin (@jpmartin) reported 57 minutes ago

  Credit card hacks that actually work in India (from someone saving lakhs on business class & 5-star stays): 1) Best card if you spend under ₹50K/month - SBI PhonePe Select Black. 10% back on utilities & travel, 5% on all online spends. Blended 7-8% return. No other card comes close at this spend level. 2) Spending ₹70-80K/month? HSBC Travel One. ₹5,900 fee waived at ₹8L annual spend. Points transfer 1:1 to Accor hotels. Expect 3-4 free international hotel nights per year. 3) The real game-changer - HDFC Infinia’s voucher hack. Buy Amazon/Big Basket/Croma vouchers on Infinia. Get 12-16% back in points. Even ₹50K/month in daily spending = 80,000 points/year. 4) Those 80,000 points? Transfer 1:1 to Singapore Airlines. Book business class to Japan. A ₹3L ticket for ₹6L of grocery spending you’d do anyway. That’s 50% return on redemption. 5) Japan on a budget without points - ANA’s Hello Blue Sale. ₹40K round trip Delhi-Tokyo. They throw in a free domestic flight (Tokyo to Osaka). Direct flight, 9.5 hours. Comes 3-4 times a year. 6) Biggest hack - book award flights from hub cities, not India. Qatar Q Suite: 160K points from Mumbai. 70K points from Doha (off-peak). Add a ₹15K Indigo positioning flight. Save 90K points on a single ticket. 7) Axis Atlas & Burgundy aren’t dead. Accor transfer is paused but Air India works - Bali for 12K points (normally ₹30-35K). Cards are harder to use, not worse. Expect Accor to return at adjusted ratios. 8) Magnus Burgundy tip - 5% return on first ₹1.5L, then ~14% above that. Best reserved for high-spend months (car down payments, big electronics). Blended 9-10% at ₹3L/month. 9) Amex Platinum Charge (₹78K fee) - worth it in year one (₹60K welcome benefits). After that, value comes from 5x vouchers, 10x Air India, 20x luxury partners. Real perk is Centurion Lounge access for family. 10) The trap nobody talks about - lifestyle inflation. Free flights & hotels shift your mental budget. You “save” ₹60K on flights, then spend ₹1.5L on the trip instead of ₹40K. The math only works if you hold the line. Key rule - only chase deals you’d actually use.

• 
  Naoki Nomura 野村直樹 (@NaoGoDai7) reported 59 minutes ago

  @AmazonHelp Item in my order “Blue Thunder” has been hold for more than month, and l have been complaining to more than 20 personnel and no one is available to solve my issue. All I get is nonsense AI reply, and now ai is ditching my question and can’t reach to CS.