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Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: errors, website down and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 27: Problems at Amazon

Amazon is having issues since 06:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 48% Errors (48%)
  • 32% Website Down (32%)
  • 19% Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Pachuca de Soto Website Down 2 hours ago
Tallahassee Errors 2 hours ago
Belmont Sign in 3 hours ago
Chicago Sign in 3 hours ago
Juárez Website Down 4 hours ago
Melville Website Down 10 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • KeaninKula
    Kean (@KeaninKula) reported

    Your illustration is a straw man. They aren't burning down the library or Amazon bookstore. You can learn anything free, or for a small cost, lying in bed under a down blanket and a new feather pillow. If you want it analyzed or organized any # of ways, then you pay for that.

  • superclo
    MaddyBook (@superclo) reported

    @sky_lisette I have the same issue with Amazon Germany... so frustrating, but at least the price are better with a preorder (if the price declined)... you win 1$ for this, I see...

  • chefkernal
    Kernal 💼🧼 (@chefkernal) reported

    @ProsectorPath you can buy adapters that fit any and all windows for pennies on Amazon and portable AC units are so affordable they get thrown on marketplace for less than £100 and often cheaper because people don't maintain them and reckon they're "broken"

  • injured420
    🇨🇦Injured420 (@injured420) reported

    @LakesideBlues @thereds8 Back in the day I wasn't seeing Amazon for a highschool summer job. My life lessons learned was working for a Chinese/Canadian family in the chroming business. Chrome was booming back in the day sweating without A/C, thinking about stocking shelves before K-Mart shut down.

  • Ks82788
    Kapil (@Ks82788) reported

    Dear Amazon India, I have been a loyal Amazon Prime customer for many years, but I am extremely disappointed with the support I am receiving. My issue is just a genuine sizing problem, yet my return/refund has been denied through an automated investigation. @amazon @AmazonHelp

  • sweetgeorge84
    Tiffany, Joey, Bobbie, Bella & Shadow. (@sweetgeorge84) reported

    FYI only. After months and months of working on it I finally figured out my problem with my Amazon Wish List and I think it's works now. Please be advised things I put on there personal for myself I'm not expecting anybody to buy. It's just a wish list for Someday.

  • 0xKhalil
    0xkhalil (الخليل)🔮 (@0xKhalil) reported

    @AmazonHelp @AmazonCanada @AmazonHelp I already contacted support through the official channels. What I am asking now is how this situation gets properly escalated and investigated, because this is not a standard return issue.

  • Las_Vegas_Jay
    Voorhees in Vegas (@Las_Vegas_Jay) reported

    The fact that Amazon does not know when I need a particular order urgently, but still somehow manages to say “your order will now be delivered tomorrow” or have potential delivery issues whenever I do, should be studied

  • 1vinay_tripathi
    vinay tripathi (@1vinay_tripathi) reported

    @AmazonHelp This is not a tracking error but gross negligence by your delivery associate. My order was falsely marked delivered to a random “security guard” without my consent, OTP,Since when is handing a prepaid order to any random person a valid delivery? I demand immediate action.

  • kchoudhu
    kchoudhu (@kchoudhu) reported

    @34bps I feel like the entire point of the Amazon satelite cloud was to fix this monopoly.

  • georger33594738
    george robert (@georger33594738) reported

    @sjs856 So if Amazon sales dropped 30 pct you think bezos west won’t go down? Econ moron

  • madhubabu_04
    Madhu Babu (@madhubabu_04) reported

    @AmazonHelp Just now it is available for purchase with 10% discount but got changed to 11% discount in 2min and once it got to 11% again the same issue happened. Why are you doing like this..?

  • Dalenotanumber
    Dale (@Dalenotanumber) reported

    @SoveyX Not sure what brand of printer you have, but I have an HP OfficeJet and I recently ran into this issue (for like the third time in four years) and instead of spending $200+ on HP ink cartridges, I found a full XL replacement pack for all colours on Amazon for $39 no issues so far 👍🏻

  • realarmaansidhu
    Armaan Sidhu (@realarmaansidhu) reported

    The artificial intelligence revolution was quietly acquired while the timeline was arguing about AGI. Look at the exact equity distribution of the companies currently building the frontier models. Amazon, Google, and Nvidia hold massive, structural stakes in Anthropic. Microsoft essentially functions as the central bank and primary landlord for OpenAI. The narrative promised an entirely new class of tech monopolies. The reality is that the legacy incumbents simply bought the disruptors using cloud compute credits instead of cash. It is a completely closed loop of capital. The AI startups raise billions of dollars in venture funding only to immediately pass those exact dollars back to the major cloud providers to rent server space. The underlying power structure of the internet did not shift a single inch. The founders get a minority stake, the venture capitalists get a markup, and the hyperscalers guarantee that all future compute revenue flows directly through their existing infrastructure. When the top four tech companies own the infrastructure, the data, and the equity of the challengers, antitrust regulation becomes mathematically irrelevant. They didn't get disrupted. They just outsourced their R&D departments. The revolution was not televised. It was just added as a line item to the AWS billing dashboard.

  • darkseavoyage
    lamb (@darkseavoyage) reported

    I've seen almost universal condemnation of this clip but I just watched it, and, like, don't they *already* sell by the token? What's fundamentally different here than any other big company (e.g. Amazon) selling server time?

  • AnaxisV2
    Tim (@AnaxisV2) reported

    @RandoKneegrow This is why training with gear is vital. Amazon has a huge issue with paid reviews, none of them are trustworthy.

  • ItsVikiExe
    Dibyansh (@ItsVikiExe) reported

    @AmazonHelp @amazonIN Will you just track the bloody order and see for yourself? Are you bit slow or what ? The tracking page clearly shows it's not Booked!

  • moweiyuswifey
    lia (@moweiyuswifey) reported

    @NeaPoulain yeah their ebooks are region locked for my country too sure but all I needed to solve that was to make an Amazon account on Amazon Germany and now I can easily buy and read any ebook from them. it was a very easy fix that everyone can do if they really wanna read them

  • robingerardlobo
    Robin Lobo (@robingerardlobo) reported

    2 weeks ago, Amazon reshaped the search experience that every seller had built their business on. Type a query, see a ranked list, scroll, click. That flow still exists but it's no longer where the decision gets made. Search results now include: • AI-generated shopping summaries • AI product-page overviews • Auto-built comparison tables That means your Amazon listing now gets filtered through AI before shoppers ever click your product. Brands with stronger PDP structure, cleaner attributes, and sharper positioning are about to quietly dominate search visibility. The scary part is your ranking can stay the same while conversions slowly bleed out because shoppers are reading Amazon’s AI summary instead of your listing. Keyword stuffing won’t save weak listings anymore. Amazon’s AI now evaluates: • Backend attribute coverage • Semantic intent coverage • Product context • Use-case clarity • Compatibility details There’s also another layer sitting on top of that entire process. Amazon’s AI decides which products deserve visibility inside the recommendation layer. 3 audits every Amazon brand should run immediately is: 1. Fix your backend attributes Complete every category-relevant field inside Seller Central. Comparison tables pull directly from backend catalog attributes. Missing data instantly weakens your product against competitors sitting beside you. Aim for 95%+ attribute completion. 2. Cover buyer intent aggressively Amazon’s Cosmo graph tracks intent signals across: • Compatibility • Lifestyle fit • Durability • Use environment • Customer type Pull the top buyer questions from reviews, search suggestions, and objections. Your listing should answer every single one clearly. Weak context creates weak AI summaries. 3. Rewrite bullets for AI compression Amazon now compresses listings into short recommendation summaries. Fluffy copy gets ignored immediately. Weak: “Premium quality built for durability” Strong: “BPA-free stainless steel bottle keeps drinks cold 24 hours and fits standard cup holders” Lead with: • Materials • Outcome • Use-case • Compatibility The next 12 months will reward brands that understand this shift early. So, be quick and start implementing this today.

  • senorculver
    Robert Culver (@senorculver) reported

    Has anyone else noticed @amazon customer service chatbot is retarded and can’t manage to process returns correctly now? Whoever designed and deployed it should be in the next round of layoffs. Terrible customer service now.

  • hiamsoares
    Soares (@hiamsoares) reported

    @BassonBrain @Starlink Europe doesn't have a rocket company that can build a competitive Starlink before 2035. Even Amazon is having problems, but they will probably handle it because they have now hired SpaceX to deliver many satellites alongside Blue Origin. Chinese companies will probably copycat something similar to Falcon 9 in 5 years, but Europe, with high energy costs and low capital, forget it.

  • CommanderRedEXE
    Derek Dzienny (@CommanderRedEXE) reported

    @CooperChurch427 @SeesInPixels @Empty_America Won't **** anyone over. If you're willingly working at an Amazon warehouse sunrise to sunset that's a you problem. Get a job that doesn't consume your entire day.

  • busybusneiss
    .... (@busybusneiss) reported

    @MillPrue What percentage is Walmart sales vs Amazon? And Target? My sales have grown a lot lately on Walmart and I wonder why if it has to do with ChatGPT. And I wonder how big it could get for me. My biggest issue with Walmart is that I don't know the search volume or sales from comp

  • BloodWenchLN
    Simon Robineau (@BloodWenchLN) reported

    @CRincewind Amazon in general has an AI slop problem. Hell even Japan are having submission that were purely made by AI and are also dealing with a similar problem. Difference that Japan still seems to at least give a **** about artistic integrity unlike most of the west.

  • Mayankgoyal1988
    Mayank Goyal (@Mayankgoyal1988) reported

    @AmazonHelp Several days passed after submitting all requested proofs and repeated repair history, but issue still unresolved. Requesting @AmazonIN for final update on replacement/refund before proceeding through eDaakhil. @BlueStarLtd

  • Brian_4_Liberty
    Brian Corriea (@Brian_4_Liberty) reported

    @grahamformaine The federal government spent 7 Trillion dollars last year. 7 Trillion. The problem isn't that Jeff Bezos owns 10% of Amazon. Maybe you should hug a book on economics.

  • philipk023
    Philip Kirschner 🔑Carmel NY (@philipk023) reported

    The issue is the fine was issued years ago over diesel engines idling during a summer when asthma was at its worst. I saw child after child get worse and s we asthma rise we saw children needing endotracheal intubation. So for years Amazon has caused higher ems costs requiring ALS paramedics versus emts.

  • broughtbyme
    a (@broughtbyme) reported

    The problem is subscriptions Netflix Hulu Youtube Cloud services Amazon Even some EV’s They are literally renting you to not own or enjoy anything. Does anybody remember back then youtube only has 1 or 2 ads per video? Now before you start you have to watch 2 ads.

  • Solana_Eden
    Solana Eden (@Solana_Eden) reported

    Dell reports tonight alongside Costco. Most people ignore Dell. That's a mistake. Dell sells the servers that power AI. Every hyperscaler — Microsoft, Google, Amazon, Meta — buys Dell infrastructure to run their AI workloads. If Dell's AI server segment beats tonight: AI spending is real and accelerating. Tech stocks get a boost. Nvidia's massive quarter gets validated again. If Dell disappoints: Enterprises are hitting pause on AI infrastructure. That's a warning shot for the whole tech sector. $24.8B revenue expected. AI segment is the only number that matters. Report tonight. Reaction tweets coming.

  • prettyboylauryn
    L (@prettyboylauryn) reported

    Just saw a a Amazon truck swing across the median and peel off down a hill on two wheels