Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (47%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Lynchburg	Errors	1 hour ago
Atlanta	Website Down	5 hours ago
Xalapa de Enríquez	Website Down	6 hours ago
Plymouth	Sign in	8 hours ago
Philadelphia	Sign in	8 hours ago
Wilmington	Website Down	8 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Md Firdaus Alam 🇮🇳 (@MdFirdausAlam19) reported 3 minutes ago

  @AmazonHelp Received my Muscle Nectar Omega 3 order from Amazon in a damaged condition — seal already open and cap broken. This is unacceptable for a health product. Requesting immediate return & full refund. Please look into this urgently. #Amazon #CustomerService #Refund

• 
  🇺🇦шева (@BogShev) reported 3 minutes ago

  @iFixit My favourite fix was my amazon kindle 3g broken screen and replaced battery. It still serves me well and teardown taught me a lot for my future fixes and projects.

• 
  Echo Tangle (@EchoTangle) reported 4 minutes ago

  3/9 In 1980 he legally changed his name to Yahoo Serious. Obsessed with film as “all artforms colliding at once.” Early docs and experimental shorts fol lowed. Total DIY rebel. While travelling down the Amazon, he saw a local in an Einstein T-shirt -the famous tongue-out photo

• 
  Silvano (@SigSilvano) reported 6 minutes ago

  Amazon KDP is a great place to start, but a terrible place to stay. You're building your house on someone else's land. One algorithm update and you're out. 🧵

• 
  Luminious (@maxsargn) reported 6 minutes ago

  @shelbyserves Exactly amazon web services, microsoft, and Google monetize inefficiency: they turn bottlenecks into premium services. The incentive isn’t to remove the problem, but to rent access around it.

• 
  Stephen Harris (@wibblyteapot) reported 6 minutes ago

  Amazon seem to be having issues. I got a package today, but my inbox still says "out for delivery" "arriving today" i never got a delivered message Perhaps, because i'm not a Prime Member

• 
  meteorshower ✝ (@meteors95455943) reported 12 minutes ago

  @ThomasEWoods @amitylee13 @art_blacksteel We saw the same thing play out with the irobot and amazon merger that was shut down

• 
  Batjack of Themyscira (@WonderHusband) reported 12 minutes ago

  @PomegranateCity Maybe I don't know I just assumed it wouldn't really matter since it's still Amazon and they're pretty good with shipping stuff to me. I've never had problems when I bought stuff on Amazon that came from other countries including the UK before

• 
  Geeezooo (@Galvisix1) reported 14 minutes ago

  2/2 It has now been 6 days since this issue started, and I’m still without a final resolution. I understand reviews can take time, but the repeated delays and changing timelines have been very disappointing. I would appreciate a clear update and fair resolution. #Amazon

• 
  Syed Ahmed (@_TheSyedAhmed) reported 18 minutes ago

  @AmazonHelp I have not received any email. I want a resolution for this or else I will report this issue. Arrange for a pickup tomorrow of your faulty product.

• 
  Chris Ferru (@juicyhotsauce) reported 27 minutes ago

  @JOBhakdi They have a big problem on their hands with older models not fitting into their vision. I’m sure law suits will be headed their way, also more delays on all fronts. They will be punished for the cap ex like Amazon was. How can you not be bearish in the short term?

• 
  Dr. Rajat basu (@Rajatbasu3) reported 29 minutes ago

  @amazon @amazonIN @AmazonHelp I have asked about another issue, not the previous one.

• 
  $$ (@__444444444__) reported 34 minutes ago

  can they fix amazon wishlist yet

• 
  Jones (@teambullish95) reported 35 minutes ago

  $MSFT $GOOGL $GOOG Microsoft to face $2.8B lawsuit in U.K. over cloud licenses, Reuters says Microsoft will have to face a mass lawsuit alleging it overcharged thousands of British businesses to use its Window Server software on services provided by Amazon, Google, & Alibaba.

• 
  Rahul (@rahul_1700) reported 36 minutes ago

  @khuchrep @Ishansh62900996 Didn't BJP bhakts supported violence against Congress protestors at AI Summit?? What's the problem with the order u placed on Amazon?

• 
  Jjord (@hoops18888) reported 38 minutes ago

  @ArnoldLabour @castleDD Who blamed you? I’m telling you they don’t have time to sit around all day waiting for you. I’m not allowed to comment because he is disabled? If you’re relying on other people for food then that’s definitely a you problem. Plenty other companies out there that aren’t Amazon 👍

• 
  Sidhartha Singh (@kumarsidh) reported 38 minutes ago

  @AmazonHelp @amazonIN @ajassy Ruheena, shared the error with you. Could you please call me on the number which I have shared? I have been struggling for a return pickup for a long time. Please help me on priority.

• 
  Denis Yurchenko (@iamdenyurchenko) reported 41 minutes ago

  @DelRey The real tell is that Amazon needs this more than consumers do. Their discovery is broken - search-based shopping in a catalog of 350M products is a terrible experience. So instead of fixing discovery, they're trying to skip it entirely. But skipping discovery kills the one thing that drives margin: impulse and aspiration. You can't automate wanting something you didn't know existed.

• 
  Eshan Ranjan (@eshanranjan05) reported 44 minutes ago

  Hey @amazonIN @AmazonHelp i placed an order for a couple of items in the afternoon and paid via my ICICI Amazon Pay credit card as usual but by evening the whole order got cancelled saying payment wasn't successful? I don't understand the issue here.

• 
  godcactus666 (@godcactus666) reported 47 minutes ago

  @bigoispj @asha_shar Thats more of a Youtube developer issue, Spotify, Apple Music, Amazon Music, Pandora, SoundCloud, and TuneIn Radio support backround playback since they developed their apps to do so, Youtube can do the same thing if they choose to.

• 
  amitt kumar thakurr (@amit_thakur1988) reported 48 minutes ago

  @flipkartsupport If you guys cannot help with issues related to flipkart then do I call Amazon for help?

• 
  Deal Monitor (@dealmonitorX) reported 49 minutes ago

  @ifOnlyKantala I use PhonePe for money transfers. I use BHIM and Amazon Pay for recharge cashback. On a slow 2G network, I prefer PhonePe and GPay for recharges.

• 
  Wabisabie (@wabisabimannn) reported 49 minutes ago

  @AmazonHelp @amazonIN @amazon I already complained via email, call and chat but no one takes responsibility to resolve the issue I said so many times I don't want a refund I need a product that I bought, but they gave me a refund, I didn't even cancel the order. I want my product after 5 days wait, That's it

• 
  Hugh Rant (@hughs_rants) reported 52 minutes ago

  @rationalposts Canada lets Canadians... buy American Chevys drink American Coke eat American Big Macs talk on American iPhones watch American Netflix scarf down American owned Tim Hortons donuts shop American Amazon But the mother ******* who rule us won't let us have some American ******.

• 
  ULTRA_MAGA Francis Lee (@Sig_AR762) reported 53 minutes ago

  That is a Serious Issue @MontyFritts4TN. Tennessee Jobs for Tennesseans. Big corporations like Walmart and Amazon get big tax breaks to build here, promising Tennesseans jobs, then a year or so later fire them and hire cheap foreign replacements. Don't Minnesota our Tennessee!

• 
  Frustu Bhai (@FrustuB) reported 56 minutes ago

  @AmazonHelp Dear Team, Link is not working

• 
  Brian Keith (@briankeithai) reported 57 minutes ago

  @MatthewChang I see Amazon vans doing all the profitable Amazon deliveries and individuals who look down on their luck doing all the unprofitable Amazon deliveries. Instacart only uses down on their luck people for grocery delivery. Amazon tried grocery delivery in my general area and stopped because it was unprofitable. I believe it is good for people to have ways to add more sources of income, and I also believe that companies are outsourcing nonprofitable work.

• 
  Ranger (@RangerWolfen) reported 57 minutes ago

  @Midimistro Properly aimed headlights solve 90% of these issues. A lot of modern drop in amazon LED'S are also designed improperly and are technically illegal for road use

• 
  Mig Greengard (@chessninja) reported 58 minutes ago

  @PeteATurner @AngryVorosM We resorted to Amazon after failing to find one locally. Mizuno Franchise Series, 33.5". Pretty well broken in at start so probably aimed at youth market. Got it in 2021, dunno if they still make them.

• 
  AZReveals (@AZReveals) reported 58 minutes ago

  @RealLindellTV Terrible what happened to Ed - such a good guy. Tip of the iceberg of all the jaw dropping volume of horrifying true stories of many sellers, that had their business closed by Amazon over AI errors of fictional misconduct. I testified to FTC. Seen no change. Worse actually.