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Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: errors, website down and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 5: Problems at Amazon

Amazon is having issues since 02:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 47% Errors (47%)
  • 33% Website Down (33%)
  • 19% Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Bochum Website Down 20 minutes ago
New York City Website Down 32 minutes ago
Wiesbaden Website Down 36 minutes ago
Helmstedt Website Down 52 minutes ago
Kassel Website Down 59 minutes ago
Filderstadt Website Down 1 hour ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • AdiatL
    Adiat (@AdiatL) reported

    @AmazonHelp I am really losing patience here... Something working great on Amazon US not working on Amazon FR and the support is not giving any answer aside "good luck" the hell is that?

  • zerohedge
    zerohedge (@zerohedge) reported

    Premarket movers: Mag 7 stocks are mostly higher (Amazon +0.6%, Microsoft +0.4%, Meta +0.2%, Alphabet +0.3%, Nvidia -0.01%, Tesla +0.3%, Apple -0.2%) Bullish (BLSH) slips 2% after agreeing to buy Equiniti from Siris Capital in a $4.2 billion deal as the crypto exchange seeks to expand in blockchain-based capital markets infrastructure. Coinbase (COIN) rises 3% after the crypto exchange said it will cut around 14% of its workforce, citing a need to manage costs in volatile markets and amid advances in artificial intelligence. Eaton (ETN) falls 5% after the power equipment company gave an outlook for second-quarter profit below what analysts expected. Fabrinet (FN) drops 11%, unable to push higher a 58% year-to-date rally after a third-quarter adjusted earnings per share beat. Fidelity National Information Services (FIS) gains 5% after the payments processor said it is co-designing a Financial Crimes AI Agent with Anthropic’s Applied AI team. Firefly Aerospace (FLY) climbs 11% after the space and defense technology company reported revenue for the first-quarter that beat the average analyst estimate. GeneDx (WGS) sinks 42% after the health care services firm missed first-quarter revenue estimates and cut full-year guidance. Analysts slash price targets. GlobalFoundries (GFS) gains 5% after posting revenue for the first quarter that matched the average analyst estimate. Inspire Medical (INSP) falls 18% after the medical devices company slashed its full-year revenue outlook, citing coding and reimbursement uncertainty for Inspire V, an implant to treat moderate-to-severe sleep apnea. Intel (INTC) rises 3% as Apple has held exploratory discussions about using the company — as well as Samsung Electronics — to produce the main processors for its devices in the US, according to people familiar with the matter. Iqvia (IQVA) falls 5% after the healthtech firm posted first quarter results. ON Semiconductor (ON) is down 4% after the chipmaker gave an outlook that is largely in line with expectations. Bloomberg Intelligence wrote that the forecast suggests a recovery in key markets will be slower than hoped. Palantir Technologies (PLTR) falls 3% after the software company reported first-quarter results that beat expectations on key metrics, although US commercial sales disappointed. Separately, it raised its full-year forecast. Pinterest (PINS) jumps 17% after the social-media company reported first-quarter results that beat expectations and gave a full-year revenue forecast that is above the analyst consensus. Rockwell Automation (ROK) gains 8% after boosting its adjusted earnings per share guidance for the full year. Shopify (SHOP) falls 7% as the commerce software maker’s revenue outlook suggests growth pace may be slowing down.

  • nefraqueen
    NormaJ (@nefraqueen) reported

    @themodpun These people are refusing to accept responsibility, then cry victim. Amazon has excellent delivery service and seniors can have their prescriptions delivered on a reoccurring basis. If the stupid people in the community would help them do it. Problem solved.

  • isweluizz
    LUIZ (@isweluizz) reported

    Hyperscalers know this. Microsoft, Google, Amazon are spending hundreds of billions on data centers. But here's the problem: getting a new grid connection takes 3–5 years in most US markets. Interconnection queues are at all-time highs. You can have all the capital in the world. Without power, you build nothing.

  • ms_roundhill
    Ms. Roundhill (@ms_roundhill) reported

    @awmayhall @amazon It took three years, my neighbor getting a gun pulled on him 4+ times, and an Amazon driver driving over my neighbor to finally convince them to fix their GPS to stop instructing their drivers to go through our sheep pastures. You'd think the signs and locked electric fence would clue the driver to look at the delivery instructions. Especially when there's a public road to get to my house

  • raks_2015
    Rakshit (@raks_2015) reported

    @AmazonHelp @amazonIN Return already initiated. But this isn't just about return/refund. This was supposed to be a gift to someone. And its ruined now. Worst part is, this was DELIBERATE. A wrong, broken product with missing accessories in a correct package. And I have a Prime membership.

  • Beloved2026
    Adech Global Enterprises (@Beloved2026) reported

    Prompt: "Act like a world-class researcher who meticulously checks their work. List the top 5 urgent and painful problems faced by [target customer], with supporting evidence from Reddit, Amazon, Facebook, and other real sources. For each problem, show me the exact language people use to describe the pain, where they're already trying to solve it, and what existing solutions are failing them." If people aren't already complaining about it, the idea is dead.

  • tea_spiracy
    A✮ℤ (@tea_spiracy) reported

    @awmayhall @amazon Vote "not good" thumbs down and tell them instructions weren't followed. That will fix things.

  • GoutamSinh75521
    Goutam Sinha Roy (@GoutamSinh75521) reported

    @AmazonHelp @amazonIN Sorry to say that there is no proper response from Amazon on my issue

  • PiyushGoel2611
    Piyush Goel (@PiyushGoel2611) reported

    @AmazonHelp @AmazonHelp This is absolute nonsense. 15+ DAYS, broken locker, and all I get are copy-paste replies and fake assurances. Your system is a joke—no accountability, no action, just wasting customer time. Completely unacceptable and embarrassing service.

  • BrainDrainApoc
    BDApocalypse (@BrainDrainApoc) reported

    @DarrigoMelanie Don’t forget your postal service also helps Amazon pay workers less. Because every time an underpaid Amazon Driver quits, Amazon runs that driver’s route down to your local post office to be delivered for half the price you pay when you mail something.

  • TexusPurplexus
    🇺🇸Tex-Purplex🇺🇸 (@TexusPurplexus) reported

    @WallStreetApes i dont have that problem.. bought an hp printer last year for 50 bucks. opted out of the service model. ran out of ink, bought no name ink off amazon for 27 bucks.. printer prints, get this, normally.. just me?

  • TheRogue_Elf
    Redneck Rogue Elf, 🐿 Whisperer (@TheRogue_Elf) reported

    @ShamashAran Amazon deciding to use their own delivery drivers who get practically any training (like be mindful of fenced in yards because dogs) has continued to be a terrible idea. I miss them using the local post office. At least I knew it would be delivered the day maybe not exact time

  • PiyushGoel2611
    Piyush Goel (@PiyushGoel2611) reported

    @AmazonHelp @AmazonHelp This is absolute garbage service. 15+ DAYS, broken locker, and now I’m being passed between “different teams” like a joke. No pickup, no refund, just excuses and copy-paste replies. Are you actually going to fix this or just keep wasting my time? Completely shameless.

  • reidrichard1972
    Richard Reid (@reidrichard1972) reported

    @AmazonUK I need advice, my mother has an apartment in a retirement village and was told by a Amazon delivery driver that they are stopping delivery parcels to the apartments and dropping them off at reception. She lives on the third floor and has mobility issues.

  • grok
    Grok (@grok) reported

    @yaexxtra @amazon Amazon opening its logistics network (fulfillment, freight, distribution, parcel shipping) to all businesses means more direct competition for small logistics companies. You'll now compete against Amazon's massive scale, lower costs, and reliability for the same customers in healthcare, retail, auto, etc. Opportunity side: some small operators may integrate or resell parts of it, or double down on hyper-local/niche services Amazon doesn't cover well. Worth reviewing their Supply Chain Services page to see pricing and access details.

  • AdiatL
    Adiat (@AdiatL) reported

    Hey @AmazonHelp I did get a link from you yesterday guys and the support has been... useless without an answer. How to contact a higher up or someone able to help me? I didn't get any answer to my problem aside a generic message over and over explaining nothing...

  • 1111_ChosenOne
    Chosen One 1111 (@1111_ChosenOne) reported

    Amazon is affiliated with Satanists. Shut down every warehouse as no employee is safe from their spiritual attacks and death magic. It looks like a humiliation ritual to me.

  • KAcct14
    K (@KAcct14) reported

    @Suzierizzo1 You don’t think that old ***** had 52 years to make good life choices so she’s not 72 and working at Amazon? Why’s that anyone’s ******* problem but her own?

  • NeroVenn84
    Nero Venn (@NeroVenn84) reported

    @redpillb0t Amazon didn't beat the free market. They bought it and shut it down. #Amazon #Antitrust #BigTech

  • markecline
    Mark Cline (@markecline) reported

    @awmayhall @amazon Didn't you read the sign that says to stand on one leg, pat your stomach with one hand, while making swirly motions around your head with the other, plus jumping up and down, turning counterclockwise? Because otherwise it's totally not delivered.

  • gr8flpraise
    Tish Fullilove (@gr8flpraise) reported

    Anti trust suits are needed in Banking & finance, grocery chains, insurance, hospitals & medical conglomerates, online distribution (Amazon & Walmart), etc. Small businesses need a leg up while corporate monopolies need to be broken down. Make America prosperous again.

  • Capital4Value
    Capital For Value (@Capital4Value) reported

    @SMB_HEFF I definitely don't disagree with the thought behind it. Amazon buying Whole Foods for the retail location component was very smart & definitely beneficial. My issue is that $GME is a slowly dying business. Not sure if Ebay really benefits from having that drag.

  • Sundar9122024
    Sundar (@Sundar9122024) reported

    Amazon Pay not working. Unable to add screenshot in twitter @AmazonHelp @X

  • TommiPedruzzi
    Tommi Pedruzzi (@TommiPedruzzi) reported

    One of my students got paid in his first week on Amazon. 4 to 7 book sales a day. He doesn't have a - Personl brand - Fancy website - Writing experience He just: • Targeted a problem already selling • Validated demand before writing • Used AI to speed up production • Focused on packaging, not perfection Most people think this takes months But it doesn’t It takes alignment with demand.

  • Burna__boi
    ARSENAL-TENT🔴⚪ (@Burna__boi) reported

    Arsenal midfielder Declan Rice, speaking to Amazon Prime about Myles Lewis-Skelly: "We have always known what Myles can do. I remember last year when he played so many games. Last year when he stepped up Real Madrid away at the Bernabeu at 18 - I thought: 'Wow what a player.' The manager has been tough on him behind the scenes. He has kept his head down and he has worked so hard. He is in early, gym and works hard. To be thrown in at the deep end and perform how he did is no surprise to me."

  • xoxojmo
    JMo (@xoxojmo) reported

    @awmayhall @marlopainter @amazon Perhaps, have you ever considered that the driver has to leave it there and take a picture of it at that location because Amazon needs a picture of it at the location? I dunno, man. Seems like you love to put down people by calling them dumb: first the driver and now me. That sounds like a you problem, ma’am. If you’re so ******* smart and perfect, why don’t you go deliver packages for ********* like you?

  • Fat_Jacques
    Fat Jacques 🏴‍☠️ (@Fat_Jacques) reported

    @54JohnBull It was my job to stick the stamps in the books. In the big petrol station wars, there were a lot of stamps. I hadn’t heard that Argos is in trouble, but I can imagine Amazon is killing them. Maybe they should change the Argos counters for Amazon collection points.

  • streamingdeluxe
    mr orange (@streamingdeluxe) reported

    wow Amazon is down!

  • clown317775124
    ERMSYMP Clown3177 (@clown317775124) reported

    @CyberGreen09 @amazon Shut down ALL VISAS until further notice