Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (45%)
• Errors (31%)
• Sign in (24%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Website Down	12 hours ago
Guadalajara	Errors	1 day ago
New York City	Website Down	1 day ago
Pozza di Fassa	Website Down	1 day ago
Bristol	Website Down	1 day ago
Paris	Website Down	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  💯 TRT+DadLife 💯 (@BjjJoshD) reported 3 minutes ago

  @BigDadEnergyX Man that sucks. I have had so few bad experiences with Amazon that I do t remember them. Whether it was NJ or now Tennessee. Hope your problem gets solved

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  Amazon Help (@AmazonHelp) reported 5 minutes ago

  @Gtc1Co When you check out, if an item is going to be shipped in manufacturer packaging, you'll see a drop-down menu under the picture of the item. It will say, "Item often ships in manufacturer's container to reduce packaging and reveals what's inside. To change, click below.". You would have to select the option for, "Hide what's inside, ship in Amazon packaging.". You won't receive a prompt to ask you which option you want, you have to select the option yourself. We're sorry for any confusion and frustration. -Jane

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  Max | Google Ads (@lifemaximised) reported 7 minutes ago

  How to conduct your ENTIRE Google Ads research operation inside Claude Opus 5: (4 prompts, roughly 30 minutes, and you'll have research most agencies charge $5k for) First, the part everyone skips and the reason their AI output is useless: Create a Claude Project. Select Opus 5. Upload your product pages, customer reviews, search terms report, competitor URLs, performance exports, and brand guidelines Opus 5 has a 1M token context window. FILL IT Garbage context produces confident garbage strategy Prompt 1: the brand brain "Act as the Google Ads strategy brain for this brand. Read all uploaded context and build a working brand profile covering ICP, core pain points, buying triggers, objections, the emotional language customers use, top products, strongest offers, competitor positioning, and current funnel gaps. Do not make recommendations yet. Summarise the context first, then tell me what critical information is missing." That last sentence is the whole trick. Forcing it to ask what's missing surfaces the gaps in YOUR thinking Save the output. Re-upload it as a file. Now you never re-explain your business again Prompt 2: customer language mining "Search Reddit, YouTube comments, Amazon reviews, and niche forums for people discussing problems related to [PRODUCT CATEGORY]. Extract the exact words they use describing the problem, what they've tried, why it failed, and what would make them buy. Format as: Quote / Pain Point / Desired Outcome / Funnel Stage / Ad Angle. Give me 25 rows." Keyword tools show you what people TYPE This shows you what people FEEL "I'm tired of wasting money on supplements doing nothing" is an ad headline sitting fully formed in a Reddit thread Prompt 3: competitor angle map "Research [COMPETITOR 1, 2, 3] using Google Ads Transparency Center, Meta Ad Library, their landing pages, offers, and guarantees. Build a table showing offer, main promise, ad hooks, landing page angle, proof used, objections handled, and what they are NOT saying." 3 competitors running the same hook means the market validated it. Take the angle Nobody running an angle your customer research surfaced means white space. Own it Prompt 4: the keyword universe "Using the customer language and competitor research above, build a complete keyword universe. Split into branded, competitor, high-intent product, problem-aware, solution-aware, comparison, ingredient, use-case, and negative keywords. For each include funnel stage, intent level, match type, campaign assignment, and landing page angle." Then: "Prioritise this into a 30-day launch plan. Flag any keyword that is high volume but low commercial intent." That last line is what stops your account becoming a keyword dump (DM me "CLAUDE" if you want us to run this whole system for your brand)

• 
  Allen Walton (@allenwalton) reported 11 minutes ago

  @zachware I'm paranoid the cheap ones from Amazon don't have UV protection or some other issue. Saw some 20/20 study years ago and a lot of them didn't have it.

• 
  Saengard (@Saengard) reported 17 minutes ago

  @lj_hennes I checked the paperback - same thing. Price point is likely too high. Also, you need to fill out your author profile information and add a bunch of keywords into the book details (not the description area). Also, the best seller rank categories you've chosen are likely overcrowded which pushes your book way down to the bottom. No one is seeing your book, that's why sales are slim. I would also recommend taking another whack at the cover designs. They don't look like they're in a series and they don't communicate s werewolf story. Not sure if this is romantasy or an actual coming of age story, but the blurb doesn't exactly read as either and the cover image doesn't tell me what this is. I would recommend searching YouTube on Amazon KDP optimization for some good info on how to better align things. Written Word media has a useful podcast where they discuss these things with some good insights. There's also some other tools out there that kind of give you a leg up on what keywords are working and which are not.

• 
  ಶಿವ शिव Shivu R H (@shivurh) reported 18 minutes ago

  @AmazonHelp Issue is, you are supposed to looking at what you are sending than talking about account.

• 
  Webmiester (@Webmiester) reported 19 minutes ago

  @BowTiedBroke Wife and I only buy specific things on Amazon. Like a giant box of dog poop bag rolls. If it is something important and for whatever reason we are buying a sketch brand, we always make sure the item is returnable with no shipping or other fees. Never had a problem. Only incident we’ve had was when we rescued our latest dog, we ordered an elevated dog bed for place training. It arrived and a few days later a second one arrived. Not a cheap item. Watched Amex for a month and a second charge never showed.

• 
  Emory Andrew Tate III (@realandrewtate_) reported 20 minutes ago

  It's easier than ever to make money and harder before you open a shop profit repeat now you compete with Amazon why buy $40 from you when I can get it for $10 from Amazon easier too if you have capital stocks/Bitcoin you can grow it the problem is getting that first capital.

• 
  cureraiders (@cureraiders) reported 23 minutes ago

  what is wrong with the @amazon site? are they coding it with AI? seems nonsensical and not working right... someone should probably look into that. 👀

• 
  RM1EVO (@WaTxCa) reported 24 minutes ago

  @abc7newsbayarea the only way to fix this is to give a the customer a call @amazon

• 
  Anibal Gutierrez (@AnibalGuti15760) reported 24 minutes ago

  @AmazonHelp Something I can’t comprehend. How is that when an order number is provided to your return department, they can see that the email in the order is the one that hacker changed in my account but they needs his/her autorización to go in the account to fix it, when is my account.

• 
  もり (@LowKarmaPerson) reported 24 minutes ago

  @Safoualo @LilithLovett What rich company lets anybody unionize? ******* Walmart and Amazon will shut down any location trying to unionize if they can - you think Rockstar is different? Oh, the employees shouldn't do anything about it then?

• 
  Granthali (@GranthaliD) reported 25 minutes ago

  @AmazonHelp @AmazonHelp This is not isolated incident,Even after making multiple complaints about delivery issues at my aprtmnt. escalate to concerned delivery team and that appropriate actionbe takenPlease investigate deliveries cont to be hndld appreciate immediate resolution wait Aug23

• 
  𝔗𝔥𝔦𝔰 𝔓𝔯𝔢𝔰𝔢𝔫𝔱 𝔇𝔞𝔯𝔨𝔫𝔢𝔰𝔰 🇺🇸 (@Present_Drkness) reported 27 minutes ago

  @BowTiedBroke No they won’t. They have been aware of the Chinese counterfeit problem for decades now. Companies have went after Amazon for selling products with stolen IP and Amazon has been able to just say “it’s not us, we’re just a market place. You have to go after the company selling in our market.” Which nobody can do because it’s some chinaman in Shinzen.

• 
  Frank (@flaspi1) reported 29 minutes ago

  @0xN0mad Meanwhile, Amazon routinely shuts down one of my products with a 2% NCX score and 4% returns.

• 
  🌻🌻 Lady Lindy 🌻🌻 (@IowaLindy) reported 30 minutes ago

  @RepJackKimble What miracle? To be honest, I think they are cooking the numbers. All I hear about are companies such as Amazon laying off thousands of workers, yet somehow the jobless rate goes down. Something doesn’t add up.

• 
  ✨ Cosmo ✨🇵🇸 VTuber & Artist (@cosmicchildray) reported 30 minutes ago

  @Todredmi @SlygrinJester Unfortunately, that decision likely came from the parent company, Amazon, and slammed down like a gavel. They’ve openly supported it, so I’m not shocked. It’s ridiculous that we can’t have a single space without any of it. I’d rather quit streaming tbh

• 
  Neil (@beingswedeshi) reported 36 minutes ago

  @AmazonHelp We have cooperated and given Amazon a fair chance to resolve this, but there is still no resolution. This repeated back-and-forth is frustrating. We are dissatisfied and request Amazon to review the conversation and resolve the issue instead of asking for details already shared.

• 
  Peter Brecht (@peter_brecht) reported 37 minutes ago

  It's Day 5... wife's fever down to 101.5°, doctor said this could last a few more days. Both kids got it the last few days too, but they bounced back fast. *barely* keeping up with laundry and thank goodness for Amazon grocery delivery.

• 
  Friedman Fighter (@FriedmanFight) reported 38 minutes ago

  @elephant_woman1 @player1129949 @admcrlsn We aren’t giving billionaires anything. The word giving makes it sound like we are donating to them. Instead, we trade money to them in exchange for their good or service. I know you use X, have some sort of computer, and I’m sure you use Amazon as well. All of these were made possible by (now) very rich people taking a massive risk and doing something ground breaking that betters humanity. Modern day comforts don’t just spawn in on their own. Homelessness largely exists because of drug addiction and severe mental illness. Maybe 1% or so are people “down on their luck”. Laws that are lenient on people living on the street and shooting up drugs create a perverse incentive structure to stay on the street. We need to crack down more.

• 
  Aniruddha Chowdhury (@Aniruddha98_Cho) reported 39 minutes ago

  @AmazonHelp I was foolish enough to proceed with this without properly checking your policies, but that does not make this experience acceptable. Please review your policies and stop misleading customers @BandBajaateRaho @AmazonHelp needs to take responsibility for this issue and refund

• 
  Greg Gustilo (@GustiloGreg) reported 43 minutes ago

  @BowTiedBroke Amazon would be wise to do what they can, but let us be 100% clear, this is a problem the AMERICAN people have refused to deal with for 25 years. Could not be bothered to "just say no". Could not be bothered to help keep "others" out of slavery, or indebt to the company mines.

• 
  Ted Banker (@TedBanker1) reported 46 minutes ago

  @BowTiedBroke Not experiencing these kind of problems with Amazon at all and delivery times have never been faster.

• 
  Cale (@Old_Newspaper) reported 47 minutes ago

  @SellersCounsel We all had a few fun chuckles at “quiet wealth” yesterday but the Walmart+ membership I got with my Amex card showed me exactly this when, interestingly, all the razor blades I got from Amazon were terrible.

• 
  Speaker 25 (@rodtrent) reported 51 minutes ago

  Anyone else notice that after @amazon added @AmazonAlexa to its website, its website has become slow and it freezes?

• 
  Jordan Howard (@Skwerilleee) reported 52 minutes ago

  @Coleidoscopes No the corporate state collusion is definitely still an issue that I hate. I'm talking here about the discourse I see constantly where people will say "bezos has 250 billion dollars! He could literally feed all the starving people but instead he's just hoarding it!" It feels like when they hear that number they literally think he just has 250 billion in cash in some scrooge mcduck vault somewhere, when really that's just the value of all the trucks and warehouses and whatnot that make Amazon work. Not saying there aren't tons of problems with corruption and whatnot, just that there is a lot of rhetoric working in really silly directions from people who don't even have a basic understanding of how anything works.

• 
  Bittopia (@Bittopia_) reported 52 minutes ago

  🚁 Amazon’s drone strategy is moving from technology demo to logistics-network experiment. Prime Air says it plans to serve nearly 500 U.S. cities and towns by the end of 2026, roughly a sixfold expansion from its current footprint. Each current site serves about 175 square miles, and Amazon says more than 60% of the items customers most frequently buy can fit its drone-delivery limits. The moat is not simply the aircraft. It is the combination of FAA operating approval, autonomous Detect-and-Avoid, inventory placement, local launch infrastructure, airspace management and integration into the same Amazon checkout and customer-service stack. The business metric worth watching is site utilization. Drone delivery becomes infrastructure only when enough eligible orders cluster inside each service cell to make rapid aerial delivery economically repeatable. If Amazon solves that density problem, 30-minute delivery stops being a novelty and becomes another fulfillment layer. 📦 Disclaimer: Logistics and market analysis only, not financial or investment advice. $AMZN @amazon #Amazon #DroneDelivery #Logistics

• 
  FalkenHawke (@FalkenHawke) reported 58 minutes ago

  @BowTiedBroke Amazon actually has problems going back decades. I have used them off and on because I "tolerated" their issues when it's stuff they didn't screw up. I drew the line two years ago when they refused to resolve a service issue, during CHRISTMAS!!

• 
  Dr. Furiosa (@ProfFuriosa) reported 59 minutes ago

  @BowTiedBroke it's gotten ridiculous lately, ordered a charger that was supposed to work with an iphone, it doesn't. I reported the problem to amazon to no avail. The seller is still being allowed to sell the product under completely false claims

• 
  Neil (@beingswedeshi) reported 59 minutes ago

  @AmazonHelp You already have all the details, including the order ID, issue and previous communication. We also interacted on 19/20 Aug. Asking for the same details again is frustrating when everything has already been shared.