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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
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Website Down (47%)
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Errors (32%)
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Sign in (20%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Errors | ||
| Website Down | ||
| Errors | ||
| Website Down | ||
| Sign in | ||
| Website Down |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Mich_MHA
(@Mich_MHA) reported
@PhDinProgress17 I have had this exact problem. Buy a spandex waist-cincher/trainer thing WITH boning on Amazon. Not too terribly comfortable, but worked when my back spasmed and hurt so much I wanted to cry, painkillers didn’t help, but I needed to fly for hours internationally. Life saver.
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Yi Jone Li
(@YiJoneLi) reported
Amazon was selling the Pixel 7 Pro 256GB for £830 last week. It then went up to full price £949, now in the Spring Sale it's 'down' to £849. 🤔
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Kinjalkumar Gajera
(@kinjalgajera9) reported
@AmazonHelp What if there is any Hardware issue, troubling while using
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Nick Di Fabio
(@NickDiFabio1) reported
2. Word Search Puzzles People love word search and there is a hungry group of readers on Amazon who flock to these types of books. Similar to math books, the key is to niche down. E.g. Positive affirmation word search, Jumbo print word search
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Lily || UGC Creations
(@Lils_UGC) reported
Always get cut off after reaching out to just two brands on Amazon. Does everyone else have issues with contacting amazon sellers? #ugc #ugccommunity
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Manipadma Datta
(@ManipadmaD) reported
@AmazonHelp All are stupid responses. You never address the problem. If this only is your job, i would advise to dismantle your customer care divisions since parrot service isn't simply needed. A customer needs concrete solution. What's your internal process, we care damn of it!
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Susan Campbell
(@susmc1986) reported
@ITVXhelp @ITVX I’m watching on my Amazon fire stick , it’s only ITV X I have an issue with
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Rabi Sayegh
(@iRab1) reported
@AmazonHelp Hello your amazon online acting nonprofessional especially they run away to correct the problem by informing Buyer that previous colleagues manager did a mistake and they will report him in order not give the buyer his right
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Lucrezia Borgia 🇺🇦
(@jkh107) reported
@SquigSoup @AmazonHelp Don't you wish companies would help when there was a bigger problem?
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Mike.A.
(@mick_a11) reported
@AmazonHelp Any chance one of the team can look at the direct message I have sent regarding an issue with a seller who wont send a refund even though it was defective? Thanks.
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.
(@playa_raeya) reported
@amazon listen here. when I request a refund for a purchase, issue it to my original form of payment NOT a gift card. you ain slick.
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Michael Hyatt
(@MichaelHyatt) reported
I hate that it's so hard to reconcile @amazon purchases with my debit card statement. The amounts often don't match. @amazon, could you please fix this, especially since you eliminated the option to download transaction reports.
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Lucrezia Borgia 🇺🇦
(@jkh107) reported
@AmazonHelp Well, I wasn't complaining about anything specific, but I do have a minor issue with the page refresh on my Kindle Oasis. I could turn 20 pages and it won't refresh unless I flip the Oasis to reorient the page. Very weird.
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🖤🌸 Shikimori is not just a ******* 🌸🖤
(@ToraHeart_) reported
@StellaNoxEclair I think the closest thing to this is Amazon shutting down one of its games while it was in its beta
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Tracie Powell
(@Teepee105) reported
@AmazonHelp I was patient yesterday and this a.m. This should have been resolved already. This is YOUR mistake, now FIX THIS! I paid for an item you did not send. Instead you sent the wrong item valued at < 1/2 what I paid. You refuse to send UPS to pickup or refund my money. That’s theft!🙌🏼
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orbo Akin
(@AkinOrbo) reported
@GarbageGangHQ @PimToolNews Simple: In the comics, several Amazon characters tried to brush this off and even tacitly justify it by saying men were deserving of such treatment and no pushback or serious condemnation is seen in that issue nor is it brought up later.
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Upper Echelon Products
(@U__E__P) reported
This #amazonseller got so excited when we heard back from @amznsellerhelp on Twitter. But, it’s been over a month and no progress 😞 Our @amazon listings are still down with no outreach, please #workwithusamazon #amazonhelp @DharmeshMehta
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azumanga enjoyer
(@nowstartthegame) reported
@StellaNoxEclair there was that Amazon Games shooter that was in beta, released, rolled back into beta, and then shut down
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Kinjalkumar Gajera
(@kinjalgajera9) reported
@AmazonHelp No, But how can I trust if the product was not having any Hardware issues, i can only check again if the product can be replaced with as i said earlier.
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Durgasankar Mohanty
(@DurgaSankar2000) reported
@AmazonHelp we had escalated this issue to our logistics team internally. As per the update, the correct product was delivered and in a proper condition.Hence, we'd not be able to issue a replacement or refund for your order. That it what's your social media team said to me
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English_Lady
(@EnglishLady15) reported
@VJechart True: the problem is that a lot of them have been decanonized now. Which is why we don't want a Tolkien Cinematic Universe. Can you imagine Amazon or Netflix being able to determine what parts of Tolkien's writings were canon? Eru forbid!
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Madam THIQUE
(@Forever_Tasha) reported
@Sancityx Just put that bulk order in from Amazon & have it delivered. This is is so terrible
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Chris Moore
(@crsmoore) reported
@MichaelHyatt @amazon I have the same issue! Things show up in QuickBooks Online and I have to manually go back through all my purchase history on Amazon and “figure it out”. And like you said, sometimes the amounts don’t match.
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Amazon Help
(@AmazonHelp) reported
@MZhanga90189001 Hello! Thanks for the tweet. We're terribly sorry to hear of this happening. To confirm, do you have access to your Amazon account to where you're able to log in and use it without issue or is it on hold pending review? Also, is this for an Amazon .COM account? -Dustin
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Alan H 🏴🇬🇧🇺🇦
(@shinglekicker) reported
@AmazonHelp Seems to be no method for “good citizen” reporting goods delivered in error to wrong address.
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Lokesh Soni
(@Lokesh90533634) reported
@AmazonHelp @VoorheesVet Your return system is not safe it's so terrible I returned a singer coffee maker machine on30-12-2022still I didn't get refund because your team misplace the picked parcel, very disgusting service,you are not replying me it means Amazon is fraudulent,customer service non-existent
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Amazon Help
(@AmazonHelp) reported
@harhinibjjp We're sorry to know about the issue you've had with Amazon Prime Video. We've checked and can see that everything is working fine from our end. Request you to try clearing the cache/cookies and reinstalling the app, and do let us know if the issue persists. -Jyothi
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betty 🌹
(@bettys_b) reported
@AmazonHelp hello, Amazon put my account temporarily on hold. I cannot sign in to consult with the staff. Please help me recover my account. Thank you
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Rachele
(@NDglambert) reported
@TomOwens67 @Wolfiesmom Just because you dont give legal permission, doesnt mean they dont have it. Pay bills online? Use amazon? Play silly games on your phone? Its not tik tok thats the problem. 🙄
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JazBur
(@MeadsDanny) reported
@lilleyjnr @ParamountPlusUK It seems that the problem lies with Amazon. I’ve just been on Amazon chat and was told there is a technical issue with this episode, engineers are aware of the issue and hoping to fix it soon.