Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (48%)
• Errors (28%)
• Sign in (24%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Salt Lake City	Errors	8 hours ago
Lake Butler	Website Down	17 hours ago
Annecy	Website Down	23 hours ago
Frankfurt am Main	Website Down	2 days ago
Bridgeport	Sign in	2 days ago
Rochester	Errors	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nainsi Dwivedi (@NainsiDwiv50980) reported 6 minutes ago

  You bought a garage door opener. Then you bought a "smart" hub to make it smarter. Then the company decided you weren't allowed to use it the way you wanted. That's exactly what happened to millions of Chamberlain and LiftMaster owners. In November 2023, Chamberlain shut down third-party access to myQ. Home Assistant. Apple Home. Google Home. SmartThings. IFTTT. Years of smart home automations disappeared with a server-side decision you had no control over. Their explanation? It was "unauthorized usage." Translation: You paid for the hardware. They kept control. Meanwhile Amazon Key continued working just fine because Amazon has a commercial agreement with Chamberlain. So your garage wasn't really yours anymore. It belonged to whoever controlled the cloud. That's when one developer decided enough was enough. Meet ratgdo. Short for Rage Against The Garage Door Opener. Built by IT professional Paul Wieland after reverse-engineering Chamberlain's Security+ 2.0 protocol. Instead of fighting the cloud... He bypassed it entirely. No subscriptions. No vendor lock-in. No monthly fees. No company deciding what devices you're allowed to connect. Just local control over hardware you already paid for. Today ratgdo lets you: • Open and close your garage entirely over your local network • Get instant door, light, obstruction and lock status • Connect directly with Home Assistant, HomeKit, Alexa and Google Home • Flash firmware from a browser in minutes • Keep working even if the internet goes down The project exploded. Thousands of boards shipped. Over 1,200 GitHub stars. Major coverage from The New York Times, Ars Technica, Hackaday and The Verge. And the firmware is still actively maintained. The best part isn't the hardware. It's the idea behind it. When corporations lock down products after you've bought them... Open source gives ownership back. One independent developer restored more functionality than a multibillion-dollar company was willing to allow. That's what open source looks like. Not replacing hardware. Replacing control. Because the smartest home isn't the one with the most AI. It's the one that still works after someone else's servers stop saying yes. (Link in the comments)

• 
  Ijuakos (@IjuakosXqwzts) reported 7 minutes ago

  @JayMAllen @mattahertz @amazon SMS costs more than email and their current system fixes the “problem”.

• 
  Jack🇮🇱 (@johnashok147069) reported 9 minutes ago

  @JeffBezos @amazonIN @AmazonHelp Amazon customer support wasted my time. They listened to my issue, then disconnected the call without any solution. If you can't help or sell the product, just say so. Please don't waste customers' valuable time. Very disappointing service.

• 
  James W Anderson (@stjim11) reported 9 minutes ago

  @DschlopesIsBack That spot is terrible…. Like a knife in your back. Takes days to get worked out from stretches. In the mean time, DMSO hot from Amazon is amazing!

• 
  stoneyman1 (@paul_merrey1945) reported 10 minutes ago

  @oldFF_Medic Think what you want. I said what happened to me and has been happening. I've got a wonderful memory. There are some things I can't remember, or my mind won't allow me to. I was in a car wreck, and I can't remember it at all. I remember driving down the road and waking up 3 days later in a hospital miles away. A friend had died in the accident and another was severly injured. A friend had died in the accident, and another was severely injured. I spent 7 years confined to a wheelchair and did nothing but read. I had paperbacks all over the house, and then Amazon came out with the Kindle. I had over 3000 books on the Kindle that I had read.

• 
  Allen Huang (@AllenHCanada) reported 11 minutes ago

  Daily Trading Update – July 26, 2026 (Sunday) Weekend Recap & Operations: Friday offered no attractive dual-currency opportunities — yields were insufficient, and both the US-Iran situation and Clarity Act remained too unclear for me to place an order. Today, after seeing reports that the US and Iran are preparing to resume ceasefire negotiations, I opened a 2-day low-buy at $64,400 (current yield around 114% annualized). This is a personal tactical move and not suitable for everyone. Last week on the 23rd, amid the new tariff announcements, I sold a portion of holdings near $65,300. The low-buy is an attempt to potentially buy that portion back and capture the spread. If it does not fill, there is no issue; if it does, I treat it as a short-term arbitrage. Interestingly, as of Sunday afternoon BTC is trading around $64,700, and dual-currency premiums have improved. A 2-day high-sell at $66,400 (approx. 2.8% premium) is currently offering around 19.4% annualized. I am observing for now but noting the improved activity. Looking Ahead – High-Event Week: Next week carries elevated volatility potential: Fed FOMC meeting (July 28–29, decision Wednesday July 29). Markets will closely watch whether elevated oil prices push any hawkish tilt. Big Tech earnings: Microsoft and Meta (Wednesday after close), Apple and Amazon (Thursday after close). These reports will test AI spending sustainability and overall risk appetite after last week’s tech weakness. Additional data: Q2 GDP advance and Core PCE (Thursday), plus other labor and confidence readings. Last week’s sharp tech sell-off already put pressure on the broader narrative. A credible ceasefire process this weekend would be a meaningful positive for risk assets heading into this dense calendar.

• 
  idle (@idleggs) reported 12 minutes ago

  a TikTok Shop creator makes a video promoting a $40 product. gets 500K views. drives 200 sales. earns 20% commission. 200 sales x $8 commission = $1,600. an AI avatar creator makes a video promoting a $40 Amazon product. gets 500K views. drives 200 tracked sales. earns 200% commission. 200 sales x $80 commission = $16,000. same views. same number of sales. 10x the income. here's why 👇 TikTok Shop commissions are 20-25% max because TikTok takes their cut, the brand takes their cut, and there's no spillover. every sale is tracked inside the app. click, buy, done. Amazon affiliate with brand deals pays 100-300% because of three things TikTok Shop doesn't have: spillover. when you promote a product on TikTok, Instagram, or Facebook and mention it's on Amazon, most people don't click your link. they go to Amazon and search for it directly. roughly 6 out of 7 buyers do this. the brand knows you drove those sales. they see revenue spike every time you post. but only 1 out of 7 goes through your tracked link. so they pay 200-300% on the tracked sales to compensate for the 6 they can't attribute to you. TikTok Shop tracks everything inside the app. no spillover. no reason to pay above 20%. subscriptions. Amazon supplement brands make their real money on subscribe-and-save. one customer at $40/month for 2 years = $960 lifetime value. the brand pays you $80-$120 to acquire a customer worth $960. easy math for them. TikTok Shop products are mostly one-time purchases. no recurring revenue. no reason to pay high commissions. Amazon's trust factor. Amazon's organic conversion rate on these listings is around 10%. that's because people already have their credit card saved. they already trust Amazon. they've already read thousands of reviews. TikTok Shop conversion rates are lower because the buyer has to trust a platform they're not used to buying on. more friction = fewer sales = lower commissions. but the real difference is even bigger than commissions. TikTok Shop: you have to be on camera. you ARE the content. you can't outsource yourself. if you stop filming, the money stops. AI avatars: you're never on camera. the character is the content. you can hire VAs to produce the videos. you can scale to 100+ accounts. you can build characters in any niche for any demographic. a 22-year-old can sell supplements to 60-year-old women through a grandma character. try doing that with your own face on TikTok Shop. one creator doing TikTok Shop was stuck at $5K/month and couldn't scale because he was the bottleneck. he switched to AI avatars, hired 3 VAs, and hit $20K in his first full month. the tool stack: $200/month. Google Flow for characters, ElevenLabs for voice, HeyGen for video, CapCut for editing. brands pay $300-$500 retainers to beginners on day one. $3,000-$5,000 to proven creators. guaranteed money just for posting. i've watched a community of 600 creators make $1M+ per month in commissions on this model. 100+ doing $10K+/month individually. the top creator did $200K profit in a single month. TikTok Shop would have paid him $32K for the same sales volume. he made $200K because the commission structure is completely different. same work. same content skills. 5-10x the pay. i wrote a 100+ page ebook breaking down the full AI avatar affiliate system. scripts, tools, characters, posting, monetization. 18 chapters. like this post and i'll send you the link to buy it.

• 
  Christopher (@skwabiglium) reported 12 minutes ago

  @AmazonHelp no thanks, your reliance on substandard employees is the obvious problem, and I have chosen to never do business with you again

• 
  Robert Bowman (@406_Montana) reported 13 minutes ago

  @TRHLofficial My balances are paid off every month and the score has been 800+ for years. I still got turned down for the Amazon card. I didn't need it but the 5% cash back sounded good.

• 
  Felis Concolor (@A_White_Lioness) reported 17 minutes ago

  @DissidentPress I'm very interested, but the link on your page seems to be broken. Just thought I'd let you know. Also, does it benefit you and/or Kessler more if I were to purchase from you directly v Amazon? I want to put more money into the movement wherever I can.

• 
  AChaosG | Markets & Power (@AChaosG) reported 17 minutes ago

  Week in Review — 7/26/26 • Iran rejected the latest US ceasefire proposal. Strikes continue. Oil pushed back above $100 a barrel — the "limited war" priced in didn't survive contact with reality. • Alphabet's earnings sank the stock and dragged the broader tape — not on the numbers, but on AI capex and negative free cash flow. The market is now punishing the spenders and rewarding the chipmakers. That rotation is the real story of the week, not any single print. • Q2 earnings season is running hot underneath the headlines — 86% of reporting S&P 500 companies beating EPS. Corporate America is fine. The index isn't trading on corporate America. • Durable goods bounced 1.6% in June, quietly signaling capex isn't rolling over. Good enough to keep the bears at bay, not good enough to pull forward a rate cut. • Fed meets next week walking into a supply shock they can't fix with a dial. Energy-driven inflation doesn't respond to rate paths — it responds to whether the war ends. • Amazon, Meta, and Microsoft report this week. Watch whether they get punished like Alphabet for spending, or rewarded for growth. That answer sets the tone into August. Capital is signal. Chaos is noise.

• 
  Antropysm (@Antropysm) reported 19 minutes ago

  @CleansedTweets Anybody consider running a private mail server via Amazon, Microsoft, etc cloud? Open source software exists, can “encrypt”, and no one can lock you out; probably more expensive than paying Google for Gmail, but at least you know why they charge absurdly low prices!

• 
  Don (@The_Traveler333) reported 26 minutes ago

  @MMarksHQ @USPS I hope you aren't selling on eBay or amazon. Cause when that happens, it is YOUR fault regardless. It's amazing how sellers take the hit for postal problems. NO ONE is adjusting their expectations. And a tracking number now is almost $6 minimum costs.

• 
  Ralph Whoren (@amerik4nboy) reported 27 minutes ago

  @AmazonHelp is the worst. Someone can hack into an account and change info but they can’t fix it for 48 hours and you have to show ID. What the hell?

• 
  Jim Simons Stock Tracker (@JSimonsTracker) reported 31 minutes ago

  Amazon - $AMZN. Renaissance Technologies completely exited its Amazon position in its latest Q1 2026 13F filing. The move came as Amazon continued doubling down on artificial intelligence.

• 
  Johnson | DTC Conversion Designer (@johntech778) reported 32 minutes ago

  Your homepage has one job: make visitors stay. Most Shopify homepages fail in the first 5 seconds. They look nice… But they don’t answer the questions every shopper has: • Why should I trust this brand? • What makes this product different? • Why should I buy from you instead of Amazon or a competitor? • Where should I click next? If your homepage doesn’t build trust, communicate value, and guide visitors toward buying, you’re losing customers before they even reach your product page. A high-converting homepage isn’t about fancy animations. It’s about strategy. Clear messaging. Strong visual hierarchy. Trust signals. Buyer psychology. Mobile-first design. A frictionless path to purchase. Every extra second of confusion costs you sales. I build Shopify homepages designed to turn first-time visitors into paying customers. If your homepage isn’t converting as well as it should, send me a message. I’ll show you what’s costing you sales and how to fix it.

• 
  Chetan Kulkarni (@chetankulkarni) reported 34 minutes ago

  @AmazonHelp Stop being a bot. Learn to read. I have already responded to that email address whic had promised to repond to me within 24 hours. The screenshot provided is of the automated response. Please stop wasting my time and resolve my issue.

• 
  ☠️ RD Greenfield ☠️ (@RDGreenfield1) reported 34 minutes ago

  Finished replacing 4 wheel bearings, brakes & rotors all around, and parking brakes on my car. Multi weekend project broken up due to time constraints. Here’s my DIY review: 1) Brakes - Real easy. Buy the $12 brake caliper hanger bc it’s the only thing between you and a very expensive broken brake line. Follow the instructions, properly torque the bolts with Loctite red and you’re done with all 4 in a couple hours. 2) Bearings - pain in the ***, if you don’t do it the right way. Soak those things in rust penetrant at least a day before you’re working on it. Buy the $50 bearing removal tool on Amazon that will give you leverage to take the thing out. Be careful with the ABS sensor. Do that, and the puppy should pop out with a little hammering. Don’t do that, and you could wrestle with the thing for hours and not get it to budge. You have very little leverage on jack stands. Midwest salt rust ain’t no joke. 3) Parking Brakes - if you can get a second set of hands to help out, by all means. These things are spring loaded with small and strong springs that you have to stretch and twist with locking pliers. Everything wants to slide around out of place. There’s these push twist springs where the peg it seats on has nothing keeping it from going backwards and it’s tough to get anything back there to hold it in place. Those things suck. Though I do take great satisfaction in engaging the parking brake before shifting into Park now. Each time, it’s like a little fist bump from my car. “Thanks RD.” - My transmission 4) Hardware is the hidden cost and is annoying to identify and source (part numbers get discontinued and replaced, multiple times, per bolt). They rake you over the coals with shipping at $25, so figure out all the new hardware you’ll need in advance to avoid multiple orders. Call dealerships and ask for the part numbers (they’re generally happy to assist). AI is frequently wrong about part numbers, but don’t worry, it’ll say, “You’re right, thank you for pointing out that error!” when you call it out. But invest in the new hardware. It’s what holds everything to your car and a lot of these bolts are single use “stretch bolts.” You’ll see videos of guys re-using hardware, but I’d advise against that. The brake bolts you can probably re-use bc they likely designed those to be removed and put back on. Bearing bolts—single use for sure. You try reusing and you’re going to break off a bolt head (ask me how I know). Overall: All worthwhile repairs/maintenance. Needing to buy jack stands, a jack, an impact wrench, a few different sockets (Harbor Freight is awesome), bearings, carbon ceramic brakes and all new hardware, it cost less than $1k for the job. You get that done at a dealership and you’re paying over $5k easy (and you don’t then own the tools to do more maintenance later). YouTube is your friend. Amazing stuff on there. I got the bearings and brakes from A1 Auto and in my amateur opinion, they seemed of high quality. Higher quality than the stock parts they were replacing for sure. Pricing is excellent.

• 
  ⋆. 𐙚 ˚ (@thethornsofrose) reported 39 minutes ago

  @AmazonHelp If this issue is not resolved, I will continue pursuing my complaint through the National Consumer Helpline and the Consumer Commission, as I believe this amounts to a deficiency in service and an unfair denial of my legitimate grievance.

• 
  Christopher Barbour (@beastbarbour) reported 40 minutes ago

  @AmazonHelp Your link is not working

• 
  SyAz (@SyAzCrypto1) reported 42 minutes ago

  Six macro catalysts this week, and every one of them points crypto down. The only counterweight is a bill the Senate has 8 working days to pass. The week ahead → Tue 28 Jul: US Consumer Confidence → Wed 29 Jul, 2:00pm ET: Fed decision + Microsoft earnings (after close) → Wed 29 Jul, 2:30pm ET: Warsh press conference → Thu 30 Jul, 8:30am ET : US Q2 GDP → Thu 30 Jul (after close): Meta, Apple, Amazon earnings → Fri 31 Jul, 8:30am ET : US Core PCE → Fri 31 Jul (overnight ET): Bank of Japan decision + month-end expiry 1. The Fed, Warsh's meeting Kevin is leaning hawkish with no forward guidance, and rates are expected to hold at 3.50-3.75%, so the presser is the main watch, not the rate. With Brent back above $100, hike odds for this meeting rose to 31% from 13% a week ago, and half the committee flagged a hike later in 2026. If Warsh signals September is live, yields and the dollar go up and risk sells off. $BTC moves with that, likely trades down this week. 2. AI-capex scare $Alphabet and $Tesla reported last week and both got punished, Alphabet for its ballooning capex and negative free cash flow. right now the market's flipped the script, AI spenders get sold and chipmakers get bought. Microsoft reports this week, then Meta, Apple and Amazon, and if they raise capex without proof it's paying off, you get an equity risk-off wave. crypto has traded tight to Nasdaq all year, so this can hit BTC with zero crypto headlines. 3. Oil and PCE are the inflation vice $100 oil feeds straight into Friday's Core PCE, which is the Fed's real inflation gauge, so a hot print backs up every hawkish word Warsh says on Wednesday. So watch them as one, hawkish Fed Wednesday plus a hot PCE Friday keeps BTC pinned to the low end of its range. The tail to watch is the BoJ Friday, a hold is already priced in, but hike will force an unwind of the yen carry trade, the same one that cratered global markets in Aug 2024 and hit crypto within 48 hours. Low odds, but that's the one that bites. 4. CLARITY Act: the one that matters most for crypto With everything above pulls down, this is the one thing that can pull up. CLARITY sets crypto's market structure, splits oversight between the SEC and CFTC, and locks in commodity status for BTC and ETH. It's already passed the House and cleared Senate committee, and now it's stuck on the floor with the ethics provisions still unresolved. The catch is the clock. the Senate breaks for recess on Aug 7 and the vote still isn't locked, so if it passes it's a genuine risk-on trigger that can override a hawkish Fed, and if it stalls the only bullish story this week comes off the table. So yeah this looks like Macro down, CLARITY up. That's the whole week.

• 
  Shane te Pou (@PouTepou) reported 45 minutes ago

  @arnie03 @bread_androses We are both right the project that did open will scaled down considerably But absolutely right about Amazon $7 billion I think turned out to under 100 million

• 
  Akshay Raina (@akshayraina1) reported 47 minutes ago

  @AmazonHelp I have already raised this issue through the app, but I have not received any satisfactory response. There is still no clarity on where my order is or how it was marked as delivered when I never received it. This is extremely misleading and deeply concerning.

• 
  Amol Mittal (@guacamoly) reported 48 minutes ago

  @mattahertz @amazon I personally hate this. Amazon prime is a godsend for people with little kids. So much crap gets bought that we don't have time to go shop for. Email receipts are a good way to keep track of everything and I had built tools around those emails that are now all broken.

• 
  Wiquar Ahmed Shaikh (@wiqardotcom) reported 49 minutes ago

  @AmazonHelp @amazonIN We know that the delivery is scheduled for today, but the status is still not showing "Out for Delivery." Could you please escalate this issue and provide an urgent update? I need the package as soon as possible. Thank you.

• 
  Lord Bananas (@SpicedSheriff) reported 54 minutes ago

  I think the biggest issue new ****** face is desperation. I don’t mean coming off as desperate to subs, I mean doing things you wouldn’t/shouldn’t do because you’re yearning for that first send so badly, or your week has been slow and you feel like you NEED to get that next sub. The best thing you can do for yourself is stop and reflect on this. You do not need that initial tribute so badly that you’re going to talk to a scammer for an hour, and if you do need money that badly, this space isn’t safe or healthy for you yet. You should not rely on a kink space for your means of income, especially starting out. You do not need $20 so badly that you’re willing to give someone the materials to make a catfish account with “verification” photos they “need before they can send goddess” You do not need dinner covered badly enough to let a sub top from the bottom only for you to feel icky the rest the week. You do not need a coffee badly enough that you’re going to give away sensitive information like your name or address or Amazon wishlist. You do NOT need to bend for real subs. You just don’t. The sooner you stop, the more successful you will become. Be the domme you are meant to be. Be in charge.

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  ShahzadFarooqui (@shahzadFarooqu3) reported 58 minutes ago

  @AmazonHelp Hello, this issue is still unresolved. This is the second time I've contacted customer care, but my return pickup has still not been completed and no effective resolution has been provided. I've already checked the return status as suggested. Please stop sending generic responses

• 
  Kufre Friesenhan, PhD (@KufreUsanga) reported 58 minutes ago

  Why is this series bugged down with 2 -4 adverts after every scene? What's so clutch about the show Ride and Die that I should be subjected to such disregard for my time? Do better Amazon Prime! What a colossal waste of time. And I was trying to support Octavia Spencer.

• 
  CJ Simone (@CJSimone333) reported 1 hour ago

  @spotlightfic @TiltAtGiants Goodreads should still be able to fix it on their end if you provide them with the Amazon info for your book. Once it's fixed on their end, it should pop up correctly on Amazon. It's definitely worth a shot.

• 
  Zach Mourar (@zachmourar) reported 1 hour ago

  After taking the chance to rewatch all of the Lord of the Rings movies as an adult I can honestly say they are an absolute waste of time. All they do is ******* walk to a volcano. The entire “adventure” should have been cut down to 95 minutes, 45 minutes if they killed Gimli’s ***** *** like they should have. I thought about getting a refund from Amazon but we all know Daddy Bezos deserves every cent he has.