Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (43%)
• Errors (33%)
• Sign in (24%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Vienna	Sign in	17 hours ago
Chicago	Errors	1 day ago
Honeoye Falls	Sign in	1 day ago
Helensburgh	Sign in	3 days ago
Annecy	Website Down	3 days ago
Nancy	Sign in	4 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Loganpendragonmultiverse (@loganpendragonm) reported 6 minutes ago

  @SOOPLLC My advice after routing for many, many decades and not having a traditional publisher: there are two routes when it comes to publishing. You don't necessarily have to make them mutually exclusive but you either get published by a publisher in some scenario or you self-publish. There are different versions of each one. My recommendation is to decide upfront what you want to do, which route you want to pursue. Again you can do both but you've got to put time into whichever one you decide to do because if you're going to do traditional publishing then it requires a different approach for that. You need to: - draft your book - write your books - do a rough draft - write them - get it to a final draft - get better readers - get it in front of editors - get it in front of companies That means sending out manuscripts to many publishers and waiting forever. The alternative is self-publishing. I struggled with this for a long time. I didn't want to spend six years of my life writing and just dumping my manuscripts out to different publishers, hoping someone grabbed it. What I did is I just said, "You know what? I'm on a right for the passion of writing and I make money off of it. Don't get me wrong but that's not the reason why I do it." I don't make a whole lot off my writing right now and I may never find with that but I finally had to decide that my passion is writing, not publishing. What I started doing is I'll write the books. I believe in the snapshot theory so I don't ever try to make my work perfect but I make it as perfect as I can at that point in my development. I'll write a book, I'll get it edited, and I'll normally go through about three drafts over time. I'll take breaks from it. After the rough draft, when I feel like it's ready to publish, I put it on Amazon KDP, drop it into Select, and leave it. I'll move on to another book. I try not to obsess over it. Some of them grow, some of them don't. Some of them, months down the road, will finally get some traction and I'm not a big-name famous author by any means of the stretch. I have very few readers in fact but I've made some money off of it and I've got some growth. I've had quite a number of reads and some of my stuff takes off, some of it doesn't, but it's just the fact that I have a passion for writing. My recommendation for an aspiring author is to decide which route you want to take and gear up to pursue that route with vigor because if you get consistent and keep pushing, you never know what will happen.

• 
  Mhykhael (@mhykhael) reported 7 minutes ago

  The interesting part about Anthropic’s compute expansion is that AI infrastructure is increasingly becoming an electricity problem. Anthropic has secured massive compute capacity across SpaceX, Amazon, Google and Microsoft, while acknowledging that frontier AI training will soon require gigawatts of power. The next AI advantage may not come from owning more GPUs. It may come from securing enough electricity to keep those GPUs running.

• 
  bhavesh shah (@bhaveshshah) reported 9 minutes ago

  @AmazonHelp @JeffBezos Hi it still doesnt work .. even tagging @JeffBezos doesn’t seem to work for a simple return issue

• 
  🤖 (@artificialfries) reported 10 minutes ago

  @ebloch I’ve been using it to track all of my subscription spending via App Store subscriptions and real time subscriptions irl such as Amazon prime, etc. didn’t realize I was spending so much!! I’m now using it to analyze and cut down on some of my biggest waste spending

• 
  Bronx (@Bronx_wrangler) reported 13 minutes ago

  @Essiex2a And all international firms and all large corporates in SA. All are compliant. Do you prefer the 30% black elite shareholding? StarLink proposed to do be same as Amazon. Do you oppose StarLink in SA? The issue is the GNU.

• 
  pmanik (@pmanik94) reported 15 minutes ago

  @AmazonHelp I did not any resolution from you guys in this chat. I am not sure why customer will face problem if there is system glitch from amazon @amazonIN @PMOIndia

• 
  Lupen (@0xLupenn) reported 20 minutes ago

  In 1956, a secretary invented something in her kitchen. She brought it to work in a small bottle. In 1975, she sold it to Gillette for $47,500,000. It was white paint. This is Jeff Bezos's lecture on innovation at Stanford. Her name was Betty Nesmith Graham. She was an executive assistant and a terrible typist. The new typewriters used film ribbons. You couldn't erase mistakes. So she went home, mixed white paint to match the paper, and started painting over her errors with a tiny brush at her desk. She called it Liquid Paper. Then the WD-40 story. Three people. Government contract to coat Atlas missiles in storage silos so they wouldn't rust. They failed 39 times. The name WD-40 stands for Water Displacement, 40th Attempt. They named it straight out of the lab notebook. The Atlas missile market turned out to be small. So they sold it in hardware stores instead. Then Bezos talks about Amazon. Barnes & Noble launches online. They have 30,000 employees and $3,000,000,000 in revenue. Amazon has 125 people and $60,000,000. Forrester Research publishes a headline: "Amazon.toast." Bezos calls an all-hands meeting. Tells his 125 employees to be terrified every morning. Not of Barnes & Noble. Of customers. Watch the moment he explains the question nobody ever asks him. Everyone asks what will change in 10 years. Nobody asks what will NOT change. Customers will always want low prices, fast delivery, and wide selection. So you build everything around that. It compounds for decades. One week before this lecture, Amazon launched Amazon Prime. $79 a year. Unlimited two-day shipping. Nobody thought it would work. A senior product manager who worked on Prime expansion: $210,000 base salary. 200,000,000 users. It started with a $79 idea announced to a Stanford classroom. Bookmark this and watch later - after this lecture, every "stupid idea" you have will feel like a small bottle of white paint.

• 
  Ruffian (@Ruffian425) reported 21 minutes ago

  The Eastside luxury market is not having a normal seasonal slowdown. It is showing the first real stress fractures in the exact places that were supposed to be invincible — Bellevue, Redmond, Kirkland, Sammamish, and the waterfront corridors — because three things hit at once: AI-driven tech job cuts, the 9.9% millionaire tax, and a buyer pool that suddenly stopped feeling urgent. The inventory explosion is concentrated where the money lives. King County homes over $2 million saw listings surge roughly 84% year-over-year. Kirkland listings roughly doubled (about 150 to 303). Bellevue and Sammamish jumped around 70%. Redmond was up about 77%. The day after the legislature passed the tax, $2 million-plus listings statewide jumped 65% in 24 hours. That is not random seasonality. Those are the zip codes stuffed with Microsoft, Amazon, and Meta compensation.97 Demand at the top is breaking first. In the six most expensive Seattle suburbs, homes over $2 million averaged 44 days on market in the first half of 2026 versus 25 days a year earlier. Pending luxury sales in the top 5% of the market dropped 15% in the three months through July. July pending sales in the Seattle metro were among the steepest declines in the entire country — Eastside pending sales were down 16–17% year-over-year. One tally put July pending activity at the lowest since 2017. Homes that used to go pending in a weekend now sit, take price cuts, and sometimes get a handwritten new number on the sign.34 The jobs that paid for these houses are being cut while companies spend on machines. Since May 2025, more than 10,000 Seattle-area tech workers have been laid off, with Amazon and Microsoft accounting for the bulk. Microsoft cut 605 Seattle-area jobs in July 2026. Amazon has already done massive corporate reductions and just filed another 121 Washington cuts (53 of them in Bellevue) effective October. Meta has cut nearly 1,400 King County employees in waves. These companies are simultaneously pouring $190–$220 billion into AI infrastructure. When headcount shrinks and equity compensation gets choppy, the $2.5 million–$8 million buyer does not disappear overnight — he just stops racing.67 The tax is already changing behavior even though it does not start until 2028. The 9.9% levy on household income over $1 million does not tax the sale of a house. It does tax the ongoing income that lets someone stay in a $4 million waterfront home and keep funding the next custom build. Agents reported clients listing specifically because of the tax. High earners who were already thinking about Florida, Texas, Tennessee, or Wyoming are accelerating the timeline so they are not Washington residents when the tax bites. That is why you now see for-sale signs on East Lake Sammamish Drive, in West Bellevue, and along streets that almost never turned over. Those owners are not “testing the market.” Some of them are planning an exit. What this looks like on the ground. Sammamish median prices are down 10–17% depending on the window. Eastside single-family median is off about 4% with inventory up nearly 30% and days on market nearly doubling. West Bellevue has at times shown 7–8+ months of supply. East of Lake Sammamish posted the biggest inventory jump of any Eastside submarket. Sale-to-list ratios have slipped into the mid-96% range. Price reductions are common. The mid-market still moves if it is priced correctly. The upper end is where absorption has slowed hardest. This is alarming because the Eastside luxury market was never a diversified local economy. It was a high-beta bet on a handful of tech employers and the stock-heavy pay packages they issued. AI is letting those same companies do more with fewer people. The tax raises the carrying cost of staying. Rates are high enough to kill impulse buying. Result is visible on the street: more signs, longer days on market, and a buyer who now has time and leverage. That combination did not exist here two years ago. It exists now.

• 
  Uli (@88blueeyed88) reported 23 minutes ago

  @davidjohn_win @JacoKleynhans Dont think its just about some online shopping, its webservices also, your internet for example, and most likely why Amazon got the go ahead on satelite internet instead of Starlink, that will cost you more and give less. One issue with AWS leads to huge problems.

• 
  ℂ𝕠𝕕𝕖𝕩, ℍ𝕖𝕣𝕖 (@CodexHere) reported 24 minutes ago

  @azkadelya @amazon Amazon is terrible anymore. They do not care about their customers in the least bit... I know growing up people hated on Walmart because they hurt small businesses, but lately they've had the best customer service amongst every service I've ever used. it's crazy.

• 
  Amazon Help (@AmazonHelp) reported 32 minutes ago

  @LexiTheLawNerd Hey there! Thanks for reaching out to us and sharing your feedback. While Alexa for Shopping cannot be removed entirely, the chat window can be dismissed or closed. If you're on the chat window in the Amazon Shopping app, you can dismiss the Alexa for shopping screen either by swiping down the chat window, by clicking on the Alexa icon in the bottom of your app, or clicking on the cross (x) in the top of the chat window. Hope this helps. -Shannon

• 
  Paul Roundy (@PaulRoundy1) reported 34 minutes ago

  @JeffersonianAll @ChrisGloninger I was among the first scientists to highlight in the media the risk this El Niño event becomes the worst in centuries. But the resulting Amazon & Indonesian fires are natural in those regions. These ecosystems need occasional fire. The human communities will indeed have problems & should be preparing now (or last year). The Indian monsoon has been in drought, but nothing like 1877, & they're much better prepared today. But in terms of climate change, very few organisms are dying out because of temperature. It's about the smallest aspect of modern extinction. What actually matters? Over hunting, overfishing, & direct mechanical habitat destruction. The climate bodies are wrong. IPCC has it roughly right, but a little hyperbolic because of reliance of so many papers on RCP 8.5. I've even published studies using it.

• 
  Sidhant Singh Lalla (@sidlalla1) reported 35 minutes ago

  @PointsPro @man1sh_golcha Same. Counting down with gritted teeth on amazon pay and cred txns.

• 
  Hondo - Old School SWAT (@HondoTrades) reported 35 minutes ago

  @Rob_Shenanigans There are lots of causes for your perceived problems. Apple's CEO's wealth is not one of them. You should start with outrageous gov't spending and waste, then go from there. The vast vast majority of American's lives are better because Bezos created Amazon. Any yet the far left thinks its unfair that he is wealthy. You could take all his wealth, and it would hardly dent gov't deficts/debt.

• 
  지우 (@minccino02) reported 41 minutes ago

  @AmazonHelp Just to clarify, are the same representatives who gave me inconsistent answers each time, and who made my situation more complicated, really the best resource for resolving this issue?

• 
  NuggetSauce (@nuggetsauce) reported 43 minutes ago

  @peacock When accessing Peacock via Amazon Prime, that 70s show disappeared September 1, but it’s available directly on the peacock app. Can you please forward to Amazon to fix?

• 
  Jill🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿💂‍♀️🐶🐾❤️ (@RoyalFan5457) reported 45 minutes ago

  @janiesaysyay Exactly. I went onto Amazon, found the book, scrolled down to “report an issue”. I’ve sent messages to BP & KP calling for the book tobe banned. I’ve posted on several platforms out of sheer exasperation that people think this promotion of extremism & incitement is ok. It isn’t!

• 
  queenB (@KENDALLKUBAN) reported 46 minutes ago

  @akafaceUS Don’t blame Amazon, ppl got really lazy is the problem

• 
  Duane - 🧙‍♂️🖖 - keybase.io/dfk (@honestduane) reported 53 minutes ago

  @PlumbNick I also get these kind of harassing phone calls from recruiters claiming to work with Amazon who don't seem to understand that as a prior L7 that asking me to boomerang comes with terms and conditions that require they fix the **** that let made me want to leave and not accept L8.

• 
  Jonathan Smith (@DegenerateTBone) reported 55 minutes ago

  As some of you have pointed out, one option is to get the free Amazon Prime account and then pay for the Jackets subscription. Still a massive downgrade from the (terrible) FanDuel TV deal, where the same price got both the Jackets and the Cavs. Now, $19.99/ month per team.

• 
  Juan Guillermo Ruiz (@JuanRzc) reported 56 minutes ago

  @AmazonHelp Hi. Issue on Prime video. One particular movie plays in bad quality. It's available with Prime, I didn't rent it or use a subscription. Thank you

• 
  Harry Tandy (@HarryTandy) reported 56 minutes ago

  @Shruti_0810 The company case studies are the strongest part Learning how Amazon or Discord actually solved scaling problems beats reading generic theory

• 
  Fi Rhodes (@RhodesFi32898) reported 58 minutes ago

  @sunakball @Lord_Sugar Amazon does some direct supply. There are so many issues.

• 
  Gerhard Mack (@GerhardMack1) reported 58 minutes ago

  @AmazonHelp @amazon It's a solved problem now thanks. But really there needs to be an option for "The delivery person did the complete wrong thing"

• 
  javadoodles ✍️ (@javadoodlestv) reported 58 minutes ago

  @amazon the amazon locker in my apartment is causing so many issues, is there a way to opt out of this

• 
  Akin Oríjà (@mapolami) reported 60 minutes ago

  Localization strategy - maybe the can learn a thing or two about Amazon in China. Tiered Services - maybe could have helped cater to different customer segments like Netflix does. As for the drivers who gamed the platform for immediate gains, this market exit has pulled down the entire house. We must always consider the big picture of our actions.

• 
  . (@_GiftandACurse) reported 1 hour ago

  Switched my dermatologist prescription to the Amazon pharmacy and it cut the cost down significantly. Small wins!

• 
  Alon Michael (@SpiceP0dcast) reported 1 hour ago

  "Amazon is a machine. The machine might be broken, and this anecdote is a signal. It's a squeak in the machine - and that's not how the machine is designed to work." Listening to this clip from @ShaanVP on @myfirstmilpod, I think this idea from @JeffBezos will be even more important in the age of agents doing the work.

• 
  Pixelite (@LittlePixeL_1) reported 1 hour ago

  @unusual_whales Amazon and similar companies are making record profits and none of that is being passed down employees and consumers as it is...

• 
  지우 (@minccino02) reported 1 hour ago

  @AmazonHelp I have been unable to resolve a serious account issue through standard Amazon customer support, despite three weeks of repeated calls, and I would like this matter escalated to a specialist or executive team.