Is Amazon down?

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

 No problems detected at Amazon

Amazon problems in the last 24 hours

Amazon Outage Chart

At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Website Down
(46.21%)
Errors
(28.28%)
Sign in
(25.52%)

Amazon Outage Map

The most recent outage reports and issues originated from:
Bonn Errors
Oregon Sign in
Berlin Errors
Hamm Sign in
Duisburg Website Down
Kaiserslautern Sign in

Amazon Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:
  • jofowles Jo Fowles (@jofowles) reported

    @AmazonHelp I’ve been emailing and calling you to try and get an account issue resolved - someone has maliciously changed my log in details. I’ve been promised email and phone call responses, but no contact to date. Please help.

  • RadekMaziarka Radek Maziarka (@RadekMaziarka) reported

    @shanselman I made an invalid decision - I wrote down polish letters into the @amazon company name and address form. Now Amazon replaces any ł / ą / ć into empty place - cannot handle Unicode. And from 4 month nobody can help me change it.

  • puritythrufire Clinton Coddington IV (@puritythrufire) reported

    @eyevonrass @cinema_strikes @JonnyFearnley @KZvonaric @ShinobiFist @Kazdrawz @BavaLamp @DeadGeographies @TrashCanDanpt3 Yes, I am hunting them down now. Stalker is already queued up in Amazon.

  • LETrimble L E Trimble (@LETrimble) reported

    If we want to stop amazon #deforestation, we need a new way for Brazilian farmers to make a living other than from cattle and palm oil. We can't just say #savetherainforest without finding a solution for the causes of the problem #climatechange #ClimateEmergency #ClimateCrisis

  • mohitgoyal2503 mohit goyal (@mohitgoyal2503) reported

    Ordered an item from Amazon AE @AmazonAE. The product is refurbished/used and have some hardware issues. Following up with your team from last 1 month. Still issue is not resolved.

  • JustinS24033148 FunkoTrades (@JustinS24033148) reported

    @FunkoFatty15 @EntEarth Exactly. This is EEs way of trolling amazon. When amazon actually corrects their issues. EE is failing hard and I hope they read all these comments and correct some issues.

  • tim_o_harris Tim Harris (@tim_o_harris) reported

    @Harris_Bryan @Ruggable Half the time Amazon just tells you to keep the product and issues you the refund. Trust.

  • eevalancaster 🌸 EEVA LANCASTER 🌸 (@eevalancaster) reported

    @AmazonHelp With your new and confusing paperback cover dimension requirements, please adjust your KDP online paperback cover templates. Manually adding 0.125 to the size doesn't work. Your CS told my client that a 5x8 cover should be sized like an 8x11 cover. Please FIX this.

  • juedan3 Julie (@juedan3) reported

    @AmazonHelp OK thanks.. I'll wait til it goes back down to £174 what I saw it at weeks ago.. Otherwise if I preorder it now at £185 I won't be able to get it for £174

  • Axlsgirl71 Kristine Black (@Axlsgirl71) reported

    @amazon @AmazonHelp so after tweeting you via inbox about the rep and issues...crickets from Amazon . Awful rep awful service. Awful echo and firestick. Amazon makes cheap products. Thus 90 day warranty.

  • vivekborse22 Dr. Vivek Borse (@vivekborse22) reported

    @AmazonHelp Don't show so much of concern about privacy and order number shared in public. Rather solve the problem @amazonIN

  • Theodonal8 Theodonal (@Theodonal8) reported

    @AmazonHelp Not to be funny from the initial out set of brining up this issue i am now 7 DAYS. From the of speaking to your customer service the second time i am now roughly 72 hours and from talking to a manager that promised an update yesterday i am now roughly 38 hours waiting.

  • Axlsgirl71 Kristine Black (@Axlsgirl71) reported

    @AmazonHelp I have spent hours on the phone and she can see how long I have been on the phone for in the past week trying to fix a Fire TV stick issue and with what I spend there

  • Macho_Franchise Mac Mardigan (@Macho_Franchise) reported

    Yeah so found the issue with what's going on. It's legit been my pad I ordered off Amazon.. Cheaper isn't always better.. We Back #TEKKEN7

  • VodevilPrincess •JL•Ⓥ (@VodevilPrincess) reported

    I was just thinking about Bite Somebody by @saradobie because it’s such a fun book and then I realized I never read the freaking sequel! I’m a terrible fan! *runs away to amazon*

  • FunkoFatty15 FunkoFatty15 (@FunkoFatty15) reported

    @EntEarth True Amazon has issues with shipping but they do have amazing customer service - they’ve re-shipped me a Pop and told me to just keep the damaged one. Not “return it to us”, but KEEP IT AND WE’LL SEND A FREE REPLACEMENT!!

  • Theodonal8 Theodonal (@Theodonal8) reported

    @AmazonHelp Am i going to get an update that i have been waiting 2 days for and hopfully a resolution as i have now been dealing with this issue for 7 days now.

  • artworxchan 𝐃𝐚𝐧𝐚 💙 (@artworxchan) reported

    I had a dream that I bought a bunch of crystals off of Amazon but they didn't give me all of them and the ones that did came were broken. SADDEST DREAM EVER

  • FFollowingh FRIENDS FOLLOWING (@FFollowingh) reported

    @CHATURVEDIVIJ0 @amazonIN @Woodland @amazon @amazonIN @AmazonHelp will be solve these problem immediatly otherwise people loss of believe your product.

  • brunodoliveira0 Bruno de Oliveira (@brunodoliveira0) reported

    Worrying signs. "Initial data for the first half of May showed 6,880 hectares of forest had been chopped down in the Amazon, nearly as much as the total for the preceding nine months." - @TheEconomist this week.

  • rajusaraf2050 Raju Saraf (@rajusaraf2050) reported

    @hotstar_helps hotstar permium login with Amazon firestick

  • krishnamurthir K.Ramachandran (@krishnamurthir) reported

    Listening Die from a broken heart from Amazon music, because Secularism had failed..

  • daisylawe dizzy (@daisylawe) reported

    Hi @AmazonHelp ! I’m having problems with one of my orders from you. It says my package was delivered yesterday and handed directly to the customer but neither me, nor my family has taken this package!

  • MrTurkey #infosec exercise comedy Investing parenting (@MrTurkey) reported

    @0xMatt Come to Amazon and say... Play music I like. Up down and let the ai decide.. come to the dark side

  • Coop8517 B.A 🌍🏐 (@Coop8517) reported

    @Kristoff1875 @XboxSupport 3.5 mate. Second one in a few months. Xbox are a nightmare to get assistance, I’ll probably send it back to amazon: never had an issue with PS4

  • BurgSkeletal BurgSkeletal (@BurgSkeletal) reported

    People overhype the jobs Amazon would've brought to NYC. Amazon kills small businesses and actually brings the wages of all warehouse workers down in the areas they operate in. Not only do they leech off the government, but no business can even compete with them.

  • karlkwin karl quinn (@karlkwin) reported

    @BrianJBarry well, like I said, it has been three years. But take-up of Amazon Prime has been slow here, so most Aussies haven't really had three years to catch it

  • FedalAnyone Rafael Nadal Parera’s Parchís Board (@FedalAnyone) reported

    @yelnats_eel Amazon is much quicker for me. It’s never behind with the live score. Eurosport is too slow. So if they got RG, I would be happy

  • radiotrabs Michael Traboulsi (@radiotrabs) reported

    @AmazonHelp Feedback is the video ... just some common sense please ... someone along the chain thinks that’s a good idea ... find them and suggest they don’t use so many boxes ... very easy to fix ... if you care.

  • commonmanfirst common man (@commonmanfirst) reported

    @AmazonHelp But till that time you're charged are still the same..still money down the drain..

  • wali_nawabi Sardar wali Nawabi (@wali_nawabi) reported

    It is disrespect to our national flag and written verse of the Holy Quraan on it and it is against our national and religious values. We demand Amazon to issue apology statement and remove this product as soon as possible and blacklist this seller. @VOAPashto @USAmbKabul @amazon

  • AngusWoodhead Angus Woodhead (@AngusWoodhead) reported

    @AmazonHelp Yes. But they are down to collect the item I want. Not the one they delivered.

  • NathanJarvisMD Nathan Jarvis (@NathanJarvisMD) reported

    @chrismatanle84 @AmazonUK @Hermesparcels Also I’ve only ever had problems with Hermes and their customer service washes their hands of any problems. Might have to reconsider using amazon in future if this is the case...

  • baden_ds Baden Powell ds (@baden_ds) reported

    @RageswariS @reliancejio @JioCare I am facing the same problem as above..and can't even chat with my gfs, cant share memes anymore, can't order biriyani from Zomato or order an earbud from Amazon... it's like my life has ended😫😢.. thinking of changing to @VodafoneIN ...what do you say @reliancejio @JioCare

  • rhino81uk Steve Bromage (@rhino81uk) reported

    @AmazonHelp Ok I tried deleting and reinstalling. Still the same issue.

  • salfie_talib Talib طالب (@salfie_talib) reported

    @AmazonHelp try my best to order but it again shows problem.This order is urgent for me.Will order from any other site.Thanks for your service.

  • HitchinDave dave hitchin (@HitchinDave) reported

    @Holy_Island_BV You need to shop at Amazon. Think they may deliver by drone. Maybe a problem if you want a sofa.

  • ilikeDMI HONEYBOI (@ilikeDMI) reported

    @AmazonHelp I can’t sign in with the link you sent me.

  • udaykmr333 Uday Kumar (@udaykmr333) reported

    @AmazonHelp I can't sign in to my Amazon account. I got one year free prime membership, but when I'm trying to login it says no account available, where as customer care says it's active .......

  • salfie_talib Talib طالب (@salfie_talib) reported

    @AmazonHelp @amazon you delivered order on same pincode today but today i tried to order again but there's problem.

  • ilikeDMI HONEYBOI (@ilikeDMI) reported

    @AmazonHelp Good day, I woke up and noticed my account was on hold on the 24th of May 2019 and I could not login and everytime I type in my password it still said incorrect. I was told by the agent i spoke to that it would be fixed in 24 hours and now it’s way past 24 hours.

  • ShoaibS91228525 Shoaib Shaikh (@ShoaibS91228525) reported

    @AmazonHelp Right now I am. In conversation with Mohammad Ali. Let's see if he can fix my issue.

  • wilkesy74 Stewart Wilkes (@wilkesy74) reported

    @AmazonHelp Not exactly they said a couple of days. Problem started on Thursday.

  • JimmieBoswell James Boswell (@JimmieBoswell) reported

    @chowell18 Yeah i noticed this. Amazon tell you to go to /mytv to register a device - you do a google search and cant see the url, and now you click a page and cant see the url either... terrible ux

  • shyscientist Rahul Gupta (@shyscientist) reported

    @AmazonHelp I am not able to add money to my Pay account. Mailed several times by customer service does not understand the questions/concern and gives irrelevant replies. Sending my email by DM please connect and resolve my issue asap.

  • busylynne Betty Swollox (@busylynne) reported

    @AmazonHelp I am seriously 10years less on my life span after the last few weeks of ordering mobile phones off amazon seriously I'm 50 menopausal and don't need any more problems than I already have without amazom joining in on the downfall of the middle aged woman

  • HKempo Holly Kemp (@HKempo) reported

    @AmazonHelp No, I haven't received any emails at all. At this point I'm very frustrated at the lack of communication. As the issue is with my email being changed without my permission I am worried they are contacting the person who has stolen my account.

  • 5minutemovieguy 5 Minute Movie Guy (@5minutemovieguy) reported

    @littlefilme Lately I've started looking at lists of what's leaving Netflix or Amazon Prime this month to offer me a little incentive and help narrow my lists down.

  • gk27618 Rahul Kumar (@gk27618) reported

    @AmazonHelp Till yet didnt get any thing kindly resolve the issue ASAP its an humble request to you

  • HKempo Holly Kemp (@HKempo) reported

    @AmazonHelp I first contacted customer service last Tuesday and have called every day since. Every time I phone I am told that the issue is with the accounts team and that I will be contacted in 24 hours. Obviously I have not been contact and I have no idea what to do now

  • N_Lohani Neeraj Lohani (@N_Lohani) reported

    @AmazonHelp I raised this problem not to help myself but to help Amazon in the first place and help other customers at large. If after knowing the order number and full description of the issue, you don't bother checking details and put me through forms and bureaucracy, intentions are clear

  • N_Lohani Neeraj Lohani (@N_Lohani) reported

    @AmazonHelp Order # 405-2636010-7543534 Please fill the rest of the form yourself. I'll not waste my time with your clever bureaucracy. I already have solutions to my problems - 1. No amazon prepaid orders 2. Check order at delivery in case of more than one items claimed to be in one box.

  • DrTen7 DrTen (@DrTen7) reported

    @RocketScient1st @b0yle @SpaceX @Marco_Langbroek @Astroguyz @Alex_Parker @danielcincu @elonmusk @mcjamez @TrevorMahlmann @OneWeb @Telesat @amazon As the follow-up phases of Starlink and the whole One Web constellation are at 1000+ km orbits, the problem may become worse due to the Earth shadow geometry. It can also become an issue for lower orbit spacecraft star trackers (if satellites simply outnumber the starts in FOV).

  • _sunilchoudhary Sunil Choudhary (@_sunilchoudhary) reported

    @AmazonHelp Team, still not update on my issue...already4 days over....this is not good team..I'm totally frustrated now...please resolve my concern immediately..

  • wilkesy74 Stewart Wilkes (@wilkesy74) reported

    @AmazonHelp Hi, having an issue playing spotify on my alexa, i was told it was a known issue.

  • Dorkfeatures Lauren Goodland (@Dorkfeatures) reported from Newport, Wales

    I want an Alexa but have trust issues that my mundane conversations are gonna be listened to and used to advertise me products on Amazon

  • polymorphnic Polymorphnic #FBPB (@polymorphnic) reported

    @hanskarlsen Switzerland has the same setup - but none of the problems you “predict”. 1) VAT is not charged by the sending country, so lowering out vat rate would decrease prices and can be prepaid - as per Amazon and other retailer, it’s built in to the deliver chain! #CRYWOLF

  • ahmaddarinoori Ahmad khan Ahmadi (@ahmaddarinoori) reported

    It is disrespect to our national flag and written verse of the Holy Quraan on it and it is against our national and religious values. We demand Amazon to issue apology statement and remove this product as soon as possible and blacklist this seller. @VOAPashto @USAmbKabul @amazon

  • shuddhadev Shuddhadev Rajderkar (@shuddhadev) reported

    @Airtel_Presence Useless bunch of frauds that don't even resolve issue related to why my Amazon prime subscription is being withdrawn despite of me given by Airtel as being a loyal customer. Customers should avoid these fake offers by AIRTEL

  • GLGH_ GloomyGhost✨レン (@GLGH_) reported

    Chinese network is getting better and better, Amazon s3 server timeout

Amazon Most Common Errors

List of the most commonly reported error codes and fixes:
  • 1055
  • 1060
  • 2063
  • 4601
  • 4601
  • 5229
  • 5701
  • 7017
  • 7135
  • 7235
  • 7280
  • 7304
  • 9068
  • 9353
  • a network error has occurred
  • amzp-4
  • amzp-60
  • amzp-9
  • ap3011
  • app store error
  • at1002
  • delivery error
  • download error
  • drm error
  • drm error 3307
  • error displaying orders
  • error occurred while purchasing
  • exception 117
  • exception 119
  • exception 49
  • gift card balance error
  • kindle boot error 200
  • kindle critical battery error
  • kindle empty battery error
  • prime playback error