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Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: website down, errors and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

August 18: Problems at Amazon

Amazon is having issues since 01:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 45% Website Down (45%)
  • 31% Errors (31%)
  • 24% Sign in (24%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
London Sign in 6 hours ago
La Coucourde Website Down 8 hours ago
Berlin Sign in 9 hours ago
Paris Errors 12 hours ago
Lügde Sign in 1 day ago
Paris Website Down 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • _No_Yes
    James Noyes (@_No_Yes) reported

    @PrimeVideo you need to figure out how to turn off your automated decision making on my accounts. Amazon does not make shopping decisions for me and should not be making shopping decisions for me. Better fix this quick

  • michaelpatron0
    Michael Patrón (@michaelpatron0) reported

    @amznsellerhelp Nothing specific on this issue. The issue itself is that Amazon is prompting customers to leave a review during the return process which is something that makes zero sense logically - it is just going to lower reviews for all products on Amazon which seems goofy.

  • cecalsal
    Rhino USMC 🦏🎆🎯🙏🇺🇸 (@cecalsal) reported

    @RckhndTX @Grunt2A Does it roll down on top and the bottom? Some have reinforcement against that as i used to be 305 lbs and nothing worked right until i got lucky at one of those Amazon returns pallet sellers in town had this one -True guys have it much easier! Curves are nice but have a price!

  • raamleaks
    Ramkumar S (@raamleaks) reported

    @amazonIN @AmazonHelp Order number 404-7410493-6187546 Ordered clock with size of 28 cms but received 15 cms.. Already complaint regarding this?! After seeing reviews all customers faced the same issue. What's the problem with seller. I need full refund with compensation and immediate action..

  • RupeeMindset
    RupeeMindset (@RupeeMindset) reported

    @talktovardhan True. Income is the easy part for many — the real edge is building systems that stop the silent leaks. Those 10 tiny decisions (food delivery, unused subscriptions, random Amazon buys, “just this once” upgrades) rarely feel expensive in the moment, but they compound into the exact reason most high earners stay cash-poor. Simple fix that works: Track every rupee outflow for 7 days with zero judgment. You’ll spot the patterns faster than any budgeting app. Then automate the opposite — auto-SIP the amount you used to waste. Earning gets you in the game. Keeping (and growing) is what actually changes the scoreboard.

  • mattbramanti
    Matt Bramanti (@mattbramanti) reported

    "Earlier this year, Amazon said artificial intelligence investments were a factor behind its $66.1 million increase in equipment and property purchases" that should read $66.1 billion a thousand-fold error by @marissaluck7 with the usual assist from editorial negligence

  • AllAboutEsprts
    All About Esports (@AllAboutEsprts) reported

    Have you ever wondered how much it costs to run a bootcamp for a team? Personally, I thought it would cost around $10-12k per month, for example for a house with 6 computers. After reading posts about how BC Game is looking for a bootcamp in Paris, I started researching the market and was surprised by the prices. On average, renting a bootcamp based in a hotel or some house in Belgrade costs from €800 to €1500 per day. Let’s take the average price of €1200 per day. As a result, we get €36,000 per month, but almost all the options I looked at give a discount of 10% to 25% for long-term rentals. So we can fix the price at €1000 per day. The main reasons teams go to Serbia are the ping, easy visa runs, and it’s the best place for teams from Brazil, Asia, and the CIS. I’ll take the liberty of calculating a monthly bootcamp with transfer, for example from CIS countries (based on open sources — I’m sure some people have their own hidden super contacts, but I don’t):Flight $600 × 6 = $3600 Transfer to the bootcamp is usually included ($0) Food $200-250 per day for the team = $7500 Bootcamp with 25% discount — $35,000 If you stay a bit longer, for example for a tournament, or someone lives in Belgrade, a visa run to Bosnia once a month — $100 In total, the sum comes to about $46,500 per month (for that money you could easily buy a player), but of course it will fluctuate depending on factors like bringing a manager (more space + PC + flight + food), finding a cheaper option, etc. Now I’ll tell you how you can cut these expenses. Buy 6 PCs. Based on the 9800X3D (I wouldn’t consider anything worse for CS) — according to my calculations it will cost $3000-3200 per PC. Total for the computers: $20,000 Monitors + chairs + tables — Zowie 400 Hz monitors on Amazon $600 + chairs $500 + tables (let’s budget $150). As a result: $1250 × 6 = $6250 Rent a house in Belgrade from €2000 to €4000, let’s take the average of €3000 = $3500 Bring the team — $3600 + food $7500 = $8700 According to my approximate calculations, the cost of your own personal bootcamp is $40,000, and then every following month will cost you not $35,000, but $3500. The computers can always be sold / tried to take with you. Downsides — no house maintenance (that’s also some expenses, unless the players are ready to do the laundry and cleaning themselves), initial setup of the bootcamp and computers, but I took the prices a bit higher to cover these small things in the costs.

  • Nbscat
    Mark roberts (@Nbscat) reported

    @TheNigh31157 @hotwings100 As for all income being taxed. It plainly isn’t when companies like Amazon and Starbucks pay negative amounts to the government while being anti union and forcing down wages

  • purplessounds
    Abby 🦅🇺🇲🇺🇲🇺🇲🇺🇲🇺🇸 (@purplessounds) reported

    @MuttleysDad @AmazonHelp I hear you but Amazon prime promises tracking. I had one package on the way and they gave me two tracking numbers one from USPS and one from UPS and it was not a sure post thing and neither was updating anything and the problem is that Amazon never handed my package over to either shipper. When they finally got off their butts and did their job then my order was 4 days late. It absolutely was Amazon prime screwing up. And then they closed my account because I asked questions over and over because they were not answering my questions and resolving the problem. I got my account opened again but it should have never been closed. It's my property once I paid for it I have a right to know where it is and when I'm going to get it and in a reasonable time and Amazon prime knows all those stuff so if things are going to be late because of the people that they choose to ship our orders with, it's their responsibility to be honest and let us know that it's going to be late and how late it's going to be before we even check out because they know this crap is going on. But no they wait till after we pay and then they move the goal posts because they know what the hell is going on. And you assume that I have not contacted the people who are going to be delivering at such as USPS or UPS when I actually did. They also told me that they were going to replace my order for free because it had not yet shown up. So they reordered everything for me and then I'm supposed to do returns. What happened to the they're going to replace my order for free? Yeah I know what they're doing. There's no excuses for that. The guy said since you order is late and you don't want a refund on it we will replace everything for free and you get to keep whatever shows up if you get the first package that you ordered. He lied. So I called back to get that straightened out so I wouldn't have to do a return and then this guy says he would just give me a refund. Guess what never happened, yeah the refund never happened. They lie and they lie and they lie. The guy that said he would give me a refund also said that he would fix that return thing. No I'm still required to replace part of the items even though they told me I could keep them all for free. They did not ask me permission if I wanted a second shipment they just went and did it and told me now I'm supposed to return part of the first shipment or pay for it. Do you understand they just lie and lie and lie and lie. And this happens repeatedly over and over. Then they have the nerve to tell people that it happens occasionally. Another lie.

  • RyuuseiKnight
    Michael (マイケル) (@RyuuseiKnight) reported

    And that's why I closed my eBay store. My top-rated global and USA seller title became "below standard" after 5 "out of stock" issues. ( ; _ ; ) Now, I am moving to Temu and Amazon Marketplace.

  • garbage2010
    david payne (@garbage2010) reported

    @TrevRetro eBay and Amazon are terrible for that now. Search for Google pixel 10 phone case. Sponsored result. "iPhone 12 case"

  • __JaydensKeeper
    🫧LaaLaaLAND🫧 (@__JaydensKeeper) reported

    I be minding my business strolling on IG, then here go a Amazon slideshow & im clicking "shop now" that's my damn problem 🥴

  • raamleaks
    Ramkumar S (@raamleaks) reported

    @amazonIN @AmazonHelp Order number 404-7410493-6187546 Ordered clock with size of 28 cms but received 15 cms.. Already complaint regarding this?! After seeing reviews all customers faced the same issue. What's the problem with seller. I need full refund with compensation and immediate action

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @NelsonR03141272 Hi there, we're sorry to hear about this issue you're experiencing while trying to connect with our chat support. Which Amazon marketplace is your account associated with (.com, .uk, .ca, etc.)? -Ava

  • BTs2Free
    John Q. Patriot (@BTs2Free) reported

    @spencerpratt Yet there were no problems with these mergers: - Skydance Media + Paramount Global (2025) - WarnerMedia + Discovery (2022) - Amazon + MGM (closed 2022) - Disney + 21st Century Fox assets (2019) - Viacom + CBS (2019)

  • svdxdotnet
    svdx (@svdxdotnet) reported

    @AmazonHelp tried clearing the cache , opening the browser again , not on my end nothing changed. i see the first page (with products) but anywhere i click ... dog. including the sign in.

  • bison30675
    Feabornn (@bison30675) reported

    @KishDean @Orbital1010 @pnkeez This hasn’t been confirmed in any way. Only Amazon says that United #5 is supposedly issue 5 of 10, but Amazon isn’t a reliable source for this kind of information, much less an official Marvel source.

  • empelraj
    Emmanuel Gospel Raj (@empelraj) reported

    @AmazonHelp Did you just copy-paste this msg from your yesterday's tweet? I hope it is really convenient to do it without actually resolving the issue. @amazon @amazonIN

  • ariell_xyz
    Ariel Lillie (@ariell_xyz) reported

    @TradingRuppe doubling down on amazon sounds like a solid plan

  • BobSuruncle25
    Bob Suruncle (@BobSuruncle25) reported

    📷 Scam of the Week This Charge Doesn't Add Up Imagine you're on the web when a full-screen alert takes over your browser. The alert shows an Apple or Amazon logo, a red warning symbol, and a message that your account was just used for a large purchase. The alert tells you to call a support number immediately, and it blocks the rest of the page so that number is the only thing you can click. You recognize the logo and are worried about the large purchase, so you quickly call the number. But this alert is actually a scam! If you call the number, you won’t be talking to support staff, but a cybercriminal instead. They’ll ask you to verify your account by providing personal information, or they might try to get you to pay a fake fee. If you do this, you’ll be falling right into the cybercriminal’s trap! Follow these tips to avoid similar scams: Never call a phone number that appears in an unexpected alert on your screen. Instead, go to the organization’s official website to find the support number. If an alert claims you were charged, sign in to your bank’s website directly to review your recent transactions. Always stop and think before you act! The KnowBe4 Security Team

  • AgutterKerry
    kerry agutter (@AgutterKerry) reported

    @petsukofficial refund me and your done these was replacements for same problem from last week I have no more patients for pets at home if you can afford to loose someone who’s animals Feed is topping over £300 something then you have lost me animed and Amazon from now on

  • JonMStoddard
    Jon Stoddard (@JonMStoddard) reported

    60% of this company’s Amazon sales come from AWS. That would normally look like customer concentration risk. But AWS is facing AI-driven capacity constraints and has stopped accepting new customers for some older products. Interesting problem to have. Your biggest customer needs more capacity than it can get. Sometimes concentration is a risk. Sometimes it’s a moat.

  • GovindShewar
    Govind 🌌 (@GovindShewar) reported

    @RewardsSupport You guys removed all the useful giftcard only there is 4-5 Giftcard which are all out of stock and useless. You've removed Amazon Gc, PVR Gc. Please add more stocks and giftcard in Indian server 😭🙏

  • Pierre_nba
    Quoheleth (@Pierre_nba) reported

    @typicaluserr7 @DanForTexas @HumansNoContext The problem is thinking designing the entire amazon ecosystem from scratch i.e how someone in Norway will get an undamaged package from 5000 miles away is the same as packing some boxes in the warehouse and then thinking the backbone is not the system it's the guy packing boxes.

  • BombingDodongos
    Bombing Dodongos (@BombingDodongos) reported

    @DarkIntelectual My friend and I used to look up Amazon reviews of terrible movies to laugh at. The endless high star glazing of "Shark Tale" had us laughing up a storm.

  • JayaNayak21
    Jaya Nayak (@JayaNayak21) reported

    🚨 Amazon is going even bigger on AI infrastructure. 🤯 The company is reportedly boosting its Louisiana data center investment by "50%", bringing the total to "$18 billion". • A third campus is planned in Shreveport • Total investment rises from $12B to $18B • Another major sign of the massive AI infrastructure race Amazon isn’t slowing down. 👀

  • Kurtp314
    Kurt Pilbrow (@Kurtp314) reported

    An Amazon book I ordered got an issue on the way and became “unavailable”. While waiting for the refund for something that wasn’t my fault, the book is now no longer on sale. This is kinda bullshit

  • thepleadingwing
    Winged Angel (@thepleadingwing) reported

    There are again belt issues with it however without the manual or any documentation of the sort I don't trust myself to take it apart and put it back together properly or safely. I may order a set of square belts off Amazon idk yet..

  • bigrell88
    Big Rell (@bigrell88) reported

    @AmazonHelp Y’all having to much paper for any problems

  • FirstFlightCapt
    United4Eva (@FirstFlightCapt) reported

    Pep’s last couple of years at City were chaotic — that’s why they stopped looking like the same team. The new Amazon documentary shows what was happening during their worst run under him. Autumn 2024: nine losses and just one win in 13 games. After they threw away a 3-0 lead against Feyenoord, Pep was scratching his face on the sideline. It was worse behind closed doors. After a Liverpool defeat he went at Kyle Walker. The captain snapped: “You keep saying my name in every meeting. Every ******* meeting it’s my name.” Walker also claimed Pep never wanted him as skipper. Pep’s voice broke as he replied: “If I am a problem you have to tell me. I extended my contract because I want to be with you. I want to fight.” It didn’t get better. After a 2-0 loss to Leverkusen in November 2025 he lost it again: “It’s unacceptable this lack of courage. I leave my life, my divorce, my family is away… and what do you give back? I’m really ******* tired. I want to quit.” Khaldoon later said Pep threatened to leave “100 times.” After Leverkusen he called it “one of the lowest points we’ve had.” When the manager is arguing with his captain and threatening to walk, the results were always going to suffer. That’s why City didn’t do particularly well at the end of the Guardiola era. A Beautiful Obsession drops on Prime Video tomorrow. Source: @guardian