Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: errors, website down and sign in.
Full Outage Map
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 20: Problems at Amazon
Amazon is having issues since 10:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Errors (47%)
- Website Down (33%)
- Sign in (19%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New York City
|
Sign in | 12 hours ago |
 Toronto
|
Website Down | 14 hours ago |
|
Roswell
|
Website Down | 15 hours ago |
|
Holland
|
Sign in | 16 hours ago |
|
Liberty Lake
|
Website Down | 16 hours ago |
|
Addison
|
Website Down | 16 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Leslie (@vallery78955) reported@Too_Much_Rum I personally want my package delivered to my protected front porch or carport, especially if it's raining. I have no problem with delivery because Amazon built a new distribution center less than 2 miles from my house so some things are delivered same day! I love it. No drones.
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FloridaMMAFan 😠👊 (@OrbitalAbuser) reported@Bagels1924 @amazon Believe it or not it was buying a $500 gift card that started the entire issue. That’s the thing about these enormous companies. Customer service is on life support. They know most people just give up and say **** it I’ll take the loss. Beats dealing with CS.
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T (@MsTiaraB) reportedThe amount of people that don’t have Amazon prime is shocking! I have my login to about all my cousins to watch the playoffs!
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. (@thatomabitsi) reported@GarweKwena it’s not like takealot,on amazon there is a return period that expires for certain products unless it’s broken or something,he can’t return it
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pulkitoberoi (@pulkit987) reported@Flipkart @flipkartsupport @VoltasBeko Meaning this is your service ok then we will meet in consumer court for fraud issue n is it right to purchase from Amazon then I have bought 3 products from you on the same day...
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*** Fernandes (@SierraTechPR) reported@RBReich The eternal prophet of doom. Amazon/Meta/Verizon save on taxes via AI investment incentives, trim bureaucracy, let AI do the work of entire teams & suddenly it's cruel trickle-down? It's called progress. Your ideology hates when companies optimize instead of babysit dead weight.
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ROHIT KUMAR GUPTA (@rohit_gupta1819) reportedOrdered High Protein Pintola Peanut butter from #amazon. Seal is broken, possibly in transportation & product is spilled a bit. In replacement or return amazon asked for 3 images(damage,front ,back) and i provided the same. They rejected in less than 20 seconds #jagograhakjago
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bozo (@Teslamainer) reported@shondarhymez @ShehanJeyarajah History Nerds<->nba doesnt really mix. To get the same amount that 300 made, this movie needs to do 1.5 billion dollars just to be on par. I have bought 300, Troy, Alexander the great on Amazon, why am I not being marketed to? This is terrible marketing 101. Not even basic🤦
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just1nWI🅰️ 🇺🇸 (@Just1nMKE) reported@LuckyStuey Stuart, If BO has issues delivering payloads to orbit won’t that also delay Amazon Leo & D2D buildout plans?
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Amazon Help (@AmazonHelp) reported@mehtasatishk We're sorry to hear about the issue with your return pickup. Could you please let us know if this order was placed via Amazon website/application, or from a third party seller, and Amazon Shipping Services were used? So that we can check and assist further. Please don’t provide your order/account details as we consider them to be personal information. Our X page is visible to public. -Fasi
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❁ᴛᴀʟɪᴀ❁ (@tbarrxo) reportedthe movie shattered on amazon prime has to be the most terrible movie i’ve seen in a while
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Russ🇺🇲 (@russ86_) reported@JustinBGalloway I just put down some 365 yesterday. Yes, Amazon.
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Ramsai Reddy (@RamsaiRedd40323) reported@AmazonHelp I shared you the order details and the pictures and your team reply also but you don't have an answer for that Mr Waseem so please stop accussing the customers and check what is the issue
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Sampagavi B F (@SampagaviBF) reported@AmazonHelp Very sorry to say this, that none of the customer service associate is able to resolve the issue since last 6 days..all false assurances are being made. No escalation matrix available for resolution. Its almost 10 days of order booking, being a prime member this is the service
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Loris (@_LorisMatt) reported@CGWeatherHub This guy seems completely out of touch. Canada’s economy is deeply intertwined with the US, think of all the major American companies like Google, Microsoft, Amazon, and countless others that employ tens of thousands of Canadians directly or through supply chains. If his push to aggressively diversify away from the US ends up driving those firms to scale back or leave, we’d be in serious trouble. We can’t afford to treat our biggest trading partner like an optional extra without massive job losses and economic fallout.
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Marx de Morais (@MarxdeMorais) reportedAmazon delivery van idling for an extended time on Arkwright Road while the driver delivered packages. This unnecessary engine running adds to local air pollution, which harms residents, linked to asthma, lung issues, heart problems & worse, especially for children & the elderly (Royal College of Physicians). It’s time for delivery companies to properly train staff on turning engines off when stationary & the real impact on our communities. @AmazonUK – thoughts? #CleanAir #Idling #ArkwrightRoad
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Joshua Keith (@JoshuaKbooks) reportedJust don’t use Amazon. Problem solved.
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Brian from the Valley (@paratusnow) reported@amazon you might want to fix your website. It won’t load.
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Belinda (@flowerwhs1968) reported@StealthMedical1 Can’t that woman be arrested for telling people to burn down Amazon Warehouses
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Meat and Potatoes (@WeGotsTheMeats) reported@HankVenture5 @BestBuy I would never buy a large TV from amazon. I usually get mine at Costco, Sam's club, or other B&M store, where I can easily take it back if there's an issue.
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Geordie Brigand (@Geordie_Brigand) reported@edwardstrngr65 This is more down to people than government. We order from Amazon, want tops for £12 from Shein, Primark, we go to Tesco, Aldi. Local councils also take some blame with parking charges that are often crazy high. We can blame government but we are all to blame.
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Jose M (@JMLV51) reportedAmazon saved about $4B in taxes and still cut 30,000 jobs. Verizon saved $2B and plans 15,000 layoffs. Meta saved $3B and may cut 20%+ of its workforce. Meanwhile I paid more in taxes + higher gas, groceries, utilities, and car insurance. And we’re told trickle down works… for who exactly?
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StocksToRiches (@StockHits1) reported@aricchen By now everyone knows this the problem is China makes everything and it does it cheaply so USA 🇺🇸 buys everything made in China through Walmart and Amazon so there is no easy solution to China being EVIL
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Alfie Hairland 🌻 (@alfiesteam) reported@robprogressive They should be classed as social areas and the likes of Amazon should be forced to link discounts to restaurants/leisure through city town centre pickup lockers. Making them look busy again is a starter but Amazon wants them to shut down.
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Nicholas Hyperion (@nickhistgeek) reported@DaveShapi Creative destruction? Try risk transfer. Amazon fires 30k while panicking over AI 'blast radius.' Entry-level down 14% since ChatGPT. Rational move: markets actively hiring like UAE.
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Bob (@skytaleSythe) reported@botxtraderz @HedgieMarkets Not just Amazon 🫤 - Tech employees care more about re-orgs and who’s “in” than they do about fixing customers problems.
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Gaurav Yadav (@GauravYada9712) reported@amazonIN I have purchased a bag. But there is issue in returning that product. Can any one help me in this issue from Amazon team. Contact number 8178000429
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SKINNY ME BURNER (@PonchoHeadHonch) reportedThe Biggest lost was the shutting down the Amazon grocery store
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SparkyBru (@SparkyBru) reported@WallStreetApes @QVC has been financially in trouble for years…. Blame @amazon for businesses going into financial troubles…
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Sandy 〽️ (@RightSandy) reported.@MrsRotnjetski - You've been missing for a month from here! Praying everything is okay (and thank you for Amazon gift a couple of months ago - the gift tag was hidden under a box flap and I didn't see it until I broke down the box)