Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (47%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Dallas	Website Down	11 hours ago
New York City	Website Down	12 hours ago
Charlotte	Website Down	12 hours ago
Chicago	Website Down	13 hours ago
Detroit	Sign in	15 hours ago
Washington, D.C.	Sign in	17 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rizwan Kazi (@RizwanSpeakss) reported 4 seconds ago

  @amazonIN I am extremely disappointed with the poor customer service I received from Amazon Despite contacting support multiple. The support team was unhelpful and did not seem interested in solving the issue.I expect better service from Amazon and request immediate solution.

• 
  atta92786 (@atta92786) reported 1 minute ago

  @AmazonHelp You can't solve a problem, you can only create problems.

• 
  Jason Honaker ✝️ (@Jason_M_Honaker) reported 3 minutes ago

  @DomesticCEOCat @LibertyJen Amazon product search is broken as well. I have to use Brave search to ever find the exact item I’m looking for on Amazon. You search for the exact name, and you get a full page of unrelated crap. I really strive to not buy from Amazon anymore, I hate that company.

• 
  Nadia Lee (@NadiaLee) reported 12 minutes ago

  @AmazonHelp @amazon Is there a way you can have the UPS driver come back to pick up the item without me having to manually cancel and redo the refund request? For 2 days in a row, there was an issue with the UPS pickup.

• 
  ‎جوجل المترجم (@puffpuffpowa) reported 12 minutes ago

  amazon might need to burn down if they fumble this

• 
  Michael Zielinski (@Michael03353559) reported 12 minutes ago

  @billmaher Great job @GavinNewsom for giving out “free” diapers that A..Costing taxpayers 3 times more and 2..ruining the environment bcuz it takes 500 yrs for those diapers to break down Just have Walmart Amazon and others to donate the diapers..but there’s no money in that..

• 
  Tracey Ryniec (@TraceyRyniec) reported 13 minutes ago

  @ArunCherian12 @MPelletierCIO There was plenty of competition in 2008 as well. People used to say, "but I can buy yoga pants for $20 on Amazon." Yes, yes, you can. Can still do that in 2026 as well. Athleta sales are down right now as well because athleisure is over.

• 
  Charlise George✨💫⚡️🌞 (@starringchar) reported 17 minutes ago

  It honestly looked like Amazon down there then we came up we were in a store so maybe you can go underground through stores. Okay that’s all I’ll say for now.

• 
  Daily updates (@Daily_update_) reported 20 minutes ago

  @amazon @amazonIN @AmazonHelp Because of this issue, I have faced unnecessary inconvenience, stress, and mental harassment. As a customer, I expect transparency, accountability, and proper support from Amazon, which unfortunately I have not received in this case.

• 
  yaaargle (@yaaargle) reported 20 minutes ago

  @JDVance @WHFraudTF Since you're chasing down FWA, take a look into how GPCs are used. FAR8 forces GPC holders to use intermediaries that add "fees". One time we had to order ~$80 worth of unlisted supplies, had to go through AbilityOne where they just bought items from Amazon but added ~$20 in fee.

• 
  Geoff Pomerantz (@gpmrntz) reported 21 minutes ago

  @SLusinskis @nypost It is less than a .001% of his wealth I.e., a dime (.10) out of a $100 bill He only has to borrow against less than .0005% of his Amazon stock holdings (~880M+) to make this donation A rounding error / PR stunt

• 
  subhakar pilli (@pilli_subhakar) reported 22 minutes ago

  I have already shared the details through DM/email. The issue is still unresolved. Wrong product delivered instead of SMK helmet ordered, return approved, but pickup gets auto-cancelled repeatedly without my consent.Please arrange immediate pickup and refund@amazonIN @AmazonHelp

• 
  Usman Ahmad (@AIwithUsman) reported 23 minutes ago

  Prompt 8 A-to-Z claim script writer «Draft a professional Amazon A-to-Z Guarantee claim for this situation: [describe issue]. Include the specific policy language Amazon responds to, the correct sequence of steps, and the exact phrases that increase approval rate»

• 
  Ashley 💙 (@fearless_617) reported 24 minutes ago

  @AmazonHelp Never got an email to restore my account. Got email today with instructions to delete my account but it requires me to LOG IN, which I can’t do bc I don’t have access to the account! Scammer changed login email/phone #. But I’m still being sent items & charged. Need it fixed now.

• 
  Draw and Talk (@tyler_c_world) reported 26 minutes ago

  You read comics digitally if you pirate Buy comics on Amazon Buy comics on GlobalComix Subscribe to @globalcomix Read on Webtoons & Taps Spend $3 a month on the Shonen Jump APP If you don't have the money to drop $10-20 on a hobby a month, you need to fix that

• 
  Strict Constructionist (@ChesterBe_nLP) reported 27 minutes ago

  @jeffbezos @amazon, w/i 4 hrs I can't watch Prime tv sub 4 wc I pay on 15th. Syst says I HAVE 2 disable VPN. U can NOT requ ppl 2 disable their SECURITY PROTECTION & open themselves 2 hacking 2 use serv 4 wc they pd w NO warning. It's ILLEGAL. @FTC complaint filed. FIX it NOW.

• 
  LOOSE BOLT ˗ˏˋ⚡︎ˎˊ˗ (@BOBSFAILURES) reported 27 minutes ago

  // can someone explain to me how testaments is on disney if amazon has handmaid’s tale… isn’t there a huge copyright issue with two companies using the same characters?? i don’t know how these things work

• 
  Xavier PRabhu (@xavierprabhu) reported 30 minutes ago

  @amazon @amazonIN @AmazonHelp may 6th tweeted - not able to return after multiple tries to return item. amazon team directs me to a link that ended with the same error each time. today escalated. Neha of leadership team says no proof of return. window has closed.can't do anything

• 
  Kryyative (@KryyssX) reported 32 minutes ago

  @duos_with_dad Two words to fix everything: PLAYER REVIEWS. It's good enough for Amazon. It's good enough for Metacritic. It's good enough for Steam. It'll be good enough for UEFN/FNC.

• 
  _discochuck_ (🔺doption arc ) (@couchdicks) reported 34 minutes ago

  @adcock_brett if you worked at Amazon, FedEx, ups and you took 3 seconds to do this per PKG you'd probably get shanked in the parking lot by middle management during your first break. robots fix this.

• 
  Sags (@SagieCenter) reported 38 minutes ago

  Don’t ever purchase Asurion insurance with @amazon ever. I purchased my Dyson vacuum over 2 years ago with Asurion insurance for $80. I waited almost 2 and half weeks for my product to get fixed. They sent me same broken product with one new piece and it still doesn’t work.

• 
  Juan Ismael Bob Tannenbaum Krepecki the Third (@juan_krepecki) reported 41 minutes ago

  @ASo1omons Just tell him no problem, she's available any time but you need $1,000 in Amazon Gift Cards before anything happens.

• 
  JessJJ (@JessieJJ1645) reported 45 minutes ago

  @AmazonHelp You all should stand behind your customers and train your “supervisors” to have some respect and class while handling an issue! Margarita needs better training or a new job that is not dealing with customers! It’s beyond ridiculous that I’ve not been help over $634.81!!

• 
  Erica Blair (@brigadoon1700) reported 48 minutes ago

  @timboxall member of any radio doesn’t work you can return it to Amazon - with the reception problem .

• 
  Jim Land (@JimLandSky) reported 48 minutes ago

  @newscientist We need more CO2 to save amazon and do ending cutting down trees.

• 
  Gary Rollinson (@gary_rollinson) reported 51 minutes ago

  @atta92786 @AmazonHelp Ok!. Albert Einstein said, “You cannot solve a problem with the same mind that created it.”

• 
  Saibernard (@saibernard97) reported 52 minutes ago

  @AmazonHelp Not resolved 👎👎. Not sure why has @amazon gone down in customer service over the past few months. I’ll go to the store and buy. There will be a competitor who would crush just because they had a better customer service!

• 
  JN 🇿🇦 (@UnityInSA) reported 53 minutes ago

  @KhuselaS Why is there opposition to moving away from 30% BBBEEE and moving all sectors to EEIP? We already have many ICT companies operating with the EEIP equivalent (eg. Microsoft & Amazon), so why is it a problem to do away with the 30% ownership aspect? Could it be that the beneficiaries of the 30% ownership are the ones that are against EEIP? EEIP has a much broader benefit and could ensure a much faster and equitable transformation. If one compares EEIP to BBBEE-30%-ownership, the EEIP is much more practical and beneficial to people on the ground.

• 
  @abhi (@abhimauyra1987) reported 54 minutes ago

  @AmazonHelp I will not be deleting the post. The deteriorating service quality from Amazon has been a source of significant frustration for me. This marks my initial formal complaint regarding an issue that has persisted for the past two years without resolution.

• 
  GucciBro (@GucciBro90) reported 54 minutes ago

  @AmazonHelp @VoldemortsGF Fix your **** you ******* idiots