Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (43%)
• Errors (33%)
• Sign in (24%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Vienna	Sign in	10 hours ago
Chicago	Errors	1 day ago
Honeoye Falls	Sign in	1 day ago
Helensburgh	Sign in	3 days ago
Annecy	Website Down	3 days ago
Nancy	Sign in	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dr Mark van Rijmenam, CSP (@VanRijmenam) reported 4 minutes ago

  Five juries have now given awards to a book about not having time to think. I treat that as a symptom, not a compliment. My book on riding the tsunami of change has now won five awards. It leaves me oddly unsatisfied. An award means the question landed. It does not mean we answered it. Now What? argues that the hardest problem we face is not artificial intelligence. It is that human beings absorb change at human speed, and change stopped arriving at human speed. Every leader I meet is moving faster. Almost none of them are thinking slower. So here is my stance. The bottleneck is no longer the technology. It is us. Our institutions, our attention, our capacity to make sense of things. You cannot fix a sense-making problem by shipping faster. Irreversible decisions deserve your slowest thinking. Most organizations have this exactly backwards. They deliberate for months over choices they could reverse in a week, then settle the irreversible ones in a single meeting, without thinking of the unintended consequences that will arrive years or decades later. Which decision on your desk this quarter can never be undone? Read why the award worries me more than it flatters me, find the book on Amazon or elsewhere.

• 
  지우 (@minccino02) reported 5 minutes ago

  @AmazonHelp I have been unable to resolve a serious account issue through standard Amazon customer support, despite three weeks of repeated calls, and I would like this matter escalated to a specialist or executive team.

• 
  Your.Favorite.Beach7 (@ldygltrspkls031) reported 8 minutes ago

  @Ilhan Is that why you shut us down, shuttered small businesses and forced us to buy from Amazon? Or what about the tariff refunds? Why did you vote to give money them instead of the taxpayers? Everything you do hurts the American people. You are a threat to us all.

• 
  Matt Pauley 🎙️ (@MattPauleyOnAir) reported 10 minutes ago

  Perhaps I’m not being fair and Amazon just picked up the Victory + deals in Dallas and Anaheim and eventually they will also start charging like the other Prime teams. But the optics are still terrible. #stlblues

• 
  Loganpendragonmultiverse (@loganpendragonm) reported 13 minutes ago

  @SOOPLLC My advice after routing for many, many decades and not having a traditional publisher: there are two routes when it comes to publishing. You don't necessarily have to make them mutually exclusive but you either get published by a publisher in some scenario or you self-publish. There are different versions of each one. My recommendation is to decide upfront what you want to do, which route you want to pursue. Again you can do both but you've got to put time into whichever one you decide to do because if you're going to do traditional publishing then it requires a different approach for that. You need to: - draft your book - write your books - do a rough draft - write them - get it to a final draft - get better readers - get it in front of editors - get it in front of companies That means sending out manuscripts to many publishers and waiting forever. The alternative is self-publishing. I struggled with this for a long time. I didn't want to spend six years of my life writing and just dumping my manuscripts out to different publishers, hoping someone grabbed it. What I did is I just said, "You know what? I'm on a right for the passion of writing and I make money off of it. Don't get me wrong but that's not the reason why I do it." I don't make a whole lot off my writing right now and I may never find with that but I finally had to decide that my passion is writing, not publishing. What I started doing is I'll write the books. I believe in the snapshot theory so I don't ever try to make my work perfect but I make it as perfect as I can at that point in my development. I'll write a book, I'll get it edited, and I'll normally go through about three drafts over time. I'll take breaks from it. After the rough draft, when I feel like it's ready to publish, I put it on Amazon KDP, drop it into Select, and leave it. I'll move on to another book. I try not to obsess over it. Some of them grow, some of them don't. Some of them, months down the road, will finally get some traction and I'm not a big-name famous author by any means of the stretch. I have very few readers in fact but I've made some money off of it and I've got some growth. I've had quite a number of reads and some of my stuff takes off, some of it doesn't, but it's just the fact that I have a passion for writing. My recommendation for an aspiring author is to decide which route you want to take and gear up to pursue that route with vigor because if you get consistent and keep pushing, you never know what will happen.

• 
  shivam maurya (@shivamm57995718) reported 13 minutes ago

  @AmazonHelp Your team is saying they have investigated but there are no issue so but I have received damaged product kindly refund the money

• 
  Steve Cavalier (@Drstevecavalier) reported 13 minutes ago

  HEAD IMPULSE NYSTAGMUS TEST OF SKEW (HINTS) The HINTS is used at the bedside to help differentiate a peripheral cause of vertigo, such as vestibular neuritis, from a central cause, such as cerebellar stroke. 1.Head impulse – the patient fixates on the examiner’s nose. The examiner turns the patient’s head side to side a few times, then stops. If the patient’s eyes remain fixed, the test is negative. If a “catch-up” eye movement is required, the test is positive, indicating a peripheral disorder.  2.Nystagmus refers to rhythmic, jerky, involuntary eye movements. If the patient has unidirectional (to one side) nystagmus, even with a slight torsional component, this suggests a peripheral disorder. Nystagmus that is bidirectional, vertical, or primarily torsional indicates a central problem, such as a stroke.  3.Test for skew – when the eyes are alternately covered and uncovered while the patient fixes on one point, a vertical repositioning is called skew. The presence of skew indicates a central abnormality. HINTS performed by an experienced examiner is considered highly reliable in differentiating central from peripheral causes of acute vertigo. You can read more about this and many other aspects of vertigo in the new book “Vertigo and dizziness: A No-Nonsense Approach,” now available on Amazon.

• 
  Cloudtechsuccess (@Cloudtechsgl) reported 15 minutes ago

  @pepple_miracle Boss am having issues with the Bank account I can put on my Amazon, payooner has deactivated my account yesterday

• 
  Guy (@thatoneguy7560) reported 15 minutes ago

  I mean I agree, but I think this is a wider streaming problem than just Marvel. Apple, Amazon, HBO etc. all seem to have moved toward this model, where writers have less creative authority and there’s no real showrunner running the whole thing

• 
  Lil’ Tim (@tinyTim420247) reported 18 minutes ago

  @applepay has been nothing but a headache due to a lost phone years ago. The problem is I need it to use my @Apple account, but I have never used it for anything else, and apple does not seem to protect my account from unfamiliar devices or locations, like Amazon and banks do.

• 
  🇺🇲king John🇲🇽 (@J0HNM45T3RCH13F) reported 19 minutes ago

  @8BitDo Getting it tomorrow Amazon do to a payment info issue but updated the info getting it tomorrow can't wait

• 
  Ghyan (@GhyanOnX) reported 20 minutes ago

  Outstanding customer service, @amazonIN @AmazonHelp: 1. Botch my order 2. Fail to pick it up for 10 straight days 3. Have your highest escalation team act like arrogant trash and hang up on me :) You screwed up, you refuse to fix it, and your support is a toxic joke!

• 
  Max Hailperin (@MaxHailperin) reported 22 minutes ago

  @AmazonHelp Just go ahead and escalate it. Tell them to track down the agent who has that license plate and give them an appropriate message. If you care. If you want to do more than just toss your packages out into the world and hope for the best. They are your packages. Care or not.

• 
  Captain Coordination (@KleptoBek) reported 22 minutes ago

  @akafaceUS A lot of malls died long before Amazon became a thing, due to security challenges & ridiculously high overhead costs, among other problems.

• 
  Hondo - Old School SWAT (@HondoTrades) reported 23 minutes ago

  @Rob_Shenanigans There are lots of causes for your perceived problems. Apple's CEO's wealth is not one of them. You should start with outrageous gov't spending and waste, then go from there. The vast vast majority of American's lives are better because Bezos created Amazon. Any yet the far left thinks its unfair that he is wealthy. You could take all his wealth, and it would hardly dent gov't deficts/debt.

• 
  Al Hood (@albhood) reported 23 minutes ago

  *You DO have to download Prime Video, sign in with an Amazon ID (free), and purchase the Hurricanes Hockey Network channel *You DO NOT get a discount if you are already a subscriber to Amazon Prime *This will NOT be the only way the HHN will be available

• 
  Filibuster (@caliginousomber) reported 29 minutes ago

  @akafaceUS I counter argue that society ruined malls. They became a place where shootings, kidnappings and price gouging ran rampant with little to no consequence. The mentally ill of the world and the government enabling them to keep going into a place filled with people is the problem. Men can wear skirts and walk into women’s bathrooms. People used to be able to drop their kids off at the mall to hang with their friends and kids go missing. Or people walk in with automatic guns and mow people down. And if none of that happens, you’re still looking at having to give your kid $80 so they can buy a sandwich, a smoothie and a bottle of water. All Amazon did was capitalize on that to the fullest. But Amazon, FedEx and UPS were already in full force before the malls went extinct.

• 
  🤖 (@artificialfries) reported 30 minutes ago

  @ebloch I’ve been using it to track all of my subscription spending via App Store subscriptions and real time subscriptions irl such as Amazon prime, etc. didn’t realize I was spending so much!! I’m now using it to analyze and cut down on some of my biggest waste spending

• 
  Secret Apps (@getSecretApps) reported 36 minutes ago

  Alexa for Shopping can now tell you if that Amazon text, email, or call is real. Ask what you got, when it arrived, and what it said. It checks Amazon's own send log and answers in seconds: from Amazon, not from Amazon, or can't verify. Open the Amazon app, tap the Alexa icon, and ask something like "Did Amazon text me about a delivery problem yesterday?" US only for now. Would you ask an AI before you tap a scam link?

• 
  Francisco Kemeny (@FranciscoKemeny) reported 36 minutes ago

  @petergyang @bot I tried using my passkey, that would have been nice. Didn’t work with my Amazon login.

• 
  Prinsenry Thee 1st 📚💎 (@PrinsenryThe1st) reported 38 minutes ago

  There are times while scrolling on X, I stumble upon possible untapped topic ideas for book publishing and I note them down but I tend to forget about them. I’ve checked this topic on Amazon and there are no books there but it is a major problem most WOMEN face. At least, let someone benefit from my research but DYOR first. Publish at owners risk 🥸 FOLLOW FOR MORE UPDATES ON PUBLISHING ➕

• 
  Flying Mitts Hockey (@flyingmitts) reported 45 minutes ago

  @tfjaybee Ya it took some digging to find the info but I did and wanted to offer it. All teams going to Amazon are to have cable deals for free viewing on cable. Idk your team but the Blues have posted over and over you dont need prime, just the game subscription. If you wanted it with prime, like it sounds like you do, that is a Amazon problem, they set their prices like all business. No need to trash the NHL for an Amazon decision.

• 
  OMWTPYI (MikeySNES) (@NindieNexusMike) reported 46 minutes ago

  @techittothemax @OrbitalsGame 👀 I’m just praying my copy arrives on time lol. Best Buy has never let me down for release day, I can’t say the same for Amazon (which is where I ordered Orbitals)

• 
  leelakurup (@leelakurup) reported 51 minutes ago

  @Tukaram_IndIAS Sir what about companies do not deliver items prepaid and show on line its delivered. Amazon delivery is doing it off late. Then call them convince them item not delivered. Big problem. Any remedy??

• 
  The Powerful Katrinket (@katrinket17) reported 54 minutes ago

  @leock224 The brand I'm using is called VITALFLOW from Amazon. I ran out and tried a different brand, but much preferred this one. There seems to be a plethora of issues this treats, my mind even seems clearer. It's worth checking into.

• 
  ChefDankerton (@Dankert315) reported 55 minutes ago

  @ThoughtCrimes80 There's always 1-4 accidents as well. Last time I went down 2 weeks ago, and Amazon truck smashed an exit divider. It was 1 ******* lane for a 1/2 a mile.

• 
  Max Hailperin (@MaxHailperin) reported 55 minutes ago

  @AmazonHelp I have told you that one of your contractors screwed over one of your customers. Either you care about that or you don't. This really isn't my problem.

• 
  Michael Rucker (@wmrucker) reported 57 minutes ago

  @amazoncareers @amazon You have a real problem when a candidate for a job can’t get or receive emails from talent acquisition but can receive emails from shopping and careers (applications received/changed)

• 
  Prescribed Slur ⋆˚✿˖° (@AestheticSlur) reported 58 minutes ago

  @brebvbi On the way via personal remote drone Amazon delivery, it drops me down like a claw machine

• 
  Fi Rhodes (@RhodesFi32898) reported 1 hour ago

  @sunakball @Lord_Sugar Amazon does some direct supply. There are so many issues.