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Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: website down, errors and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

July 25: Problems at Amazon

Amazon is having issues since 07:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 49% Website Down (49%)
  • 27% Errors (27%)
  • 24% Sign in (24%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Frankfurt am Main Website Down 2 hours ago
Bridgeport Sign in 3 hours ago
Rochester Errors 20 hours ago
Saint-Apollinaire Errors 24 hours ago
Noisy-le-Sec Website Down 1 day ago
Cuauhtémoc Website Down 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • BearForceCubHQ
    Bear Force Gaming TTV (@BearForceCubHQ) reported

    @LorTheDestroyer Um blame @Amazon they took down PlayStation well their provider AWS did

  • BootsBookDreams
    Marisa Maichel (@BootsBookDreams) reported

    @ChetTheDog @amazon I was able to fix it and get my Chet fix too

  • BankofVol
    BankofVol Grift¹⁰⁰⁰🤖🤖¹⁰⁰⁰⁰⁰⁰ (@BankofVol) reported

    The market has now sold the AI supply chain on three separate capex increases in three weeks. - TSMC raised capital spending to $60-64 billion. Micron fell 5.7%. - Alphabet raised 2026 capex to $195-205 billion. The semiconductor complex fell 4.3%. - Intel raised its own past $20 billion, on the best quarter it has printed in fifteen years. It fell 7.89%. Three raises. Three selloffs in the companies that supposedly receive the money. Most people are reading this as an AI demand scare. It is not. The demand prints were extraordinary all three times. Alphabet's cloud grew 82%. Intel's AI businesses grew over 70% and now make up roughly 70% of the company, with management saying demand is outrunning its own expanding supply. Here is what is actually being repriced. A customer's capex is revenue for a supplier. But TSMC's capex is not a customer's. Neither is Intel's foundry spending. Neither was the CXMT initial public offering, or SK Hynix listing on Nasdaq. Those are new supply. Every one of them funds the capacity that ends the shortage this entire trade is built on. The market is not questioning AI demand. It is questioning how long the scarcity lasts. And scarcity, not demand, is what those margins are made of. Now the timeline, stated properly, because almost everyone is getting it wrong in both directions. The AI supply chain topped in late June. Micron closed at $1,213 on 25 June and $849 on 17 July, a 30% correction. The semiconductor index is down roughly 9% in two weeks and 19% from its 52-week high. Then it bounced. Last week the index actually closed up 1.2%. And on Friday the bounce failed. So this is not a market breaking down for the first time. It is a lower high inside a month-old downtrend, which is a considerably less comfortable place to be standing. What settles it is a timing question with real numbers. - UBS has memory undersupplied until at least the second quarter of 2028, with 2027 demand growing 36% against supply growing 19% - Meaningful new capacity is not expected to arrive until late 2027 or 2028 - Micron holds 16 long-term agreements with roughly $22 billion committed upfront, some take-or-pay, and is sold out of high-bandwidth memory through 2026 If those hold, the announced capacity lands after the demand, the shortage persists, and this month is a gift. If capacity lands early, or the listing pipeline funds a faster build, pricing rolls over while volumes are still growing. Then the suppliers derate for two years no matter how much AI gets sold. So watch capacity announcements, not earnings. The next two tests are 1 Hyperscallers and 2 AI picks and shovels. When Microsoft, Meta and Amazon report early August, ignore their capex number. Watch whether the suppliers close green on it. Watch also for positive reaction to an AI buildout stock that announces great earnings and guidance. Without that the market will be telling us it’s is still uncomfortable with multiples and valuations. Bank Of Volatility Not Investment Advice. Do You Own Research.

  • BtKAS_
    BtKAS (@BtKAS_) reported

    @amazonIN Regarding refund of Order # 402-4432515-1627508 / Replacement Order # 404-6607709-6563512. Wrong item - Small product was delivered instead of large. Replacement was ordered. Seller cancelled replacement order without addressing the issue. @AmazonHelp

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @rahulpoddar77 @rahulpoddar77 Please copy and paste the link into a different web browser clearing cookies/cache and enabling desktop mode or try to access the link via desktop/laptop to connect with our team. Copy the link > paste the link in any browse > search the link > login to your Amazon account and once logged in, it will display 2 options, one is "continue previous chat" and other is "start a new chat". Click on start a new chat option, and it will connect to our team. Kindly connect with our team via order related account for our team to check and help you accordingly -Idrees

  • 1801johnny
    Johnmanoj A (@1801johnny) reported

    @AmazonHelp I’ve already paid for the order, but all I’m getting is repeated delays and broken promises. When are you actually going to deliver my order? Please stop giving fake assurances and provide a real resolution.

  • Evenios
    Geddings (@Evenios) reported

    @QNDZYcom the problem is most of the internet is connected with one backbone or through amazon webs services so if they have a problem it can shut down a TON of sites lol

  • dabir
    P.D 𝕏 (@dabir) reported

    @peeleraja If possible, get hold of delivery agent who comes to neighbourhood, he will share Warehouse Supervisor number who will be best equipped to help. I had issue with return of product worth ₹23000, Amazon claimed I was committing a fraud whereas my box was in their warehouse

  • Chris_P_Bacon65
    Chris_P_Bacon (@Chris_P_Bacon65) reported

    @DC_Draino @gatewaypundit Classic roid rage. Someone call Amazon, his content should be taken down

  • frankensteirer
    yoo hoo (@frankensteirer) reported

    @AmazonMusicUK @aespa_official I am leaving at end of contract a whole year in nearly and you still have not fixed Amazon music can’t do that in your region, it’s the uk! Our app has zero limits and should be able to do EVERYTHING! How hard is it to fix when many others have reported the same issues on google

  • nish_cool
    Nishant Kumar (@nish_cool) reported

    @AmazonHelp Thanks Idrees! Appreciate your quick assistance here and my issue has been resolved @amazonIN

  • shrewddudescast
    Shrewd Spaces (@shrewddudescast) reported

    @Piper561 @Seriously_1970 You can find some decent ones on Amazon for around that price with decent sound quality and great battery life. I have been using the same pair for 18 months and have been totally pleased with them. No issues with Bluetooth dropping.

  • Subham7Rath
    Subham Rath (@Subham7Rath) reported

    @amazon What started as a simple warranty issue has turned into weeks of harassment, delays, and complete disregard for a genuine customer complaint. Is this the level of customer service Amazon stands for?

  • lukesmithapps
    Luke Smith (@lukesmithapps) reported

    @ProfBillMcGuire So true. Amazing, baffling. Humans just dont really change. Its someone elses fault, someone elses problem. Crack on, 6 flights a year, holidays, consume, Amazon and online shopping, on and on into oblivion.

  • smithyyyyyyyyyy
    Tom Smith (@smithyyyyyyyyyy) reported

    @AmazonHelp Thank you that sorted it! Not sure if an issue for everyone or just me but everytime I tried to report an issue with delivery it took me straight back to the beginning of process

  • CrockeryBazar
    Crockery bazar (@CrockeryBazar) reported

    @amznsellerhelp What kinda issue is this that internal team is trying to fix since last 3-4 days but failed or may be there are slacker/s not intrested in job? @ajassy Sir please look. It's Enough of harrasment by Amazon India support.

  • MichaelTopo
    Michael Topo (@MichaelTopo) reported

    @daveranan This is every Amazon show. Impressive how they can’t fix this, must br big cultural taste issue of the execs.

  • thisminefield
    Ally 🏳️‍🌈 (@thisminefield) reported

    @spaceyamanda @Chewy There was this company on Amazon that I had purchased a dog bed for my senior dog. Not even a week later we had to put her down and it was a BIG bed, like impossible to put back into a box to ship back. They told us to keep it or donate it, to not worry and focus on ourselves

  • dawn_berlitz21
    Nathaniel Greene (@dawn_berlitz21) reported

    @AmazonHelp are you guys having some sort of problems this mornign i noticed atleast one of my echo hubs isnt able to display the weather but also ive also noticed i am no longer able to turn off the screen on my echo hub using one of my echo speakers

  • nonsenses1983
    Pterolycus Aigars1983 (@nonsenses1983) reported

    @amazon simply does it better I love monthly reminders with tracking all the way down how much payment left in email to end your payment for stuf you bought with monthly installment plans this is how it supposed to be bone :) masterclasses of business

  • yobrycejoe
    Bryce Joe (@yobrycejoe) reported

    If you work harder on the wrong Amazon product, you burn cash faster. Your problem is not work. It is direction. Before inventory, check demand, competition, fees, ads, unit profit, break even PPC. Then say yes or no. Where do your numbers fail today?

  • jungleeBilla6
    jungleeBilla6 (@jungleeBilla6) reported

    @peeleraja This has become a problem with @amazonIN . Wrong product delivered or not delivered at all but marked delivered. I prefer to buy from physical stores now or directly from the seller ecom page if they have one. I go to amazon only if they have an item that i cannot find elsewhere

  • RichPublicity1
    1776PatriotAuthor (@RichPublicity1) reported

    Who ended slavery? And what price did America pay wrestling with its conscience over the issue? I've spelled it out in my book, A Deplorable Neanderthal Contemplates White Guilt. You can check it out on Amazon today :)

  • agentNirmites
    AgentNirmites (@agentNirmites) reported

    Can someone tell me, how on earth someone can ban an open weighted model? (I think I know a story.) People watch movies and TV series online, either by paying for services like Netflix or by downloading from torrent sites. Yes, it is illegal. Still people are doing it. People will download open weighted models even after they are banned. Nobody can stop it. But who is at loss? Companies hosting these models, providing their servers for inference (and training* - note the * sign). Google, Microsoft, Amazon, Nvidia (Why Nvidia? read further.) theye won't be able to legally host these open weighted models. Not really loss, but no opportunity for business at all. While some people will still illegally download these models and run them locally, they will not be as accessible as they would be if they were just a click away. Some people will have the hardware to run them, but most won't. So, if OpenAI and Anthropic get f***ed up tomorrow, because of people not willing to spend, Google, Microsoft, Amazon still had a chance to host open models and charge money for hosting to people who really need it. (Pricing strategies play really well here, more on it on a saperate post.) At the same time, some people would not buy the hosting for several reasons (privacy being one of them), they will buy GPUs to run everything locally. Fancy word would be "on-premise". When companies have their own locally operated server (just a raspi is enough to call it a server). They don't like to call it "locally", they use the word "on-premises". Since these companies cannot do that legally, with the open weight models, Nvidia will not be able to sell their chips to them. So, every big tech companies who has/had done anything related to AI, will want to support open weighted models.

  • mattfle02898557
    Scrunch (@mattfle02898557) reported

    @TheCriticalDri2 The sole reason for this is to form a catalog of shows to keep peopel subscribed to amazon prime. They lose money (a lot) on every show but make it back on the ecommerce side of the business. They don't need or want "hit shows", they want a slow grind of enough stuff that keeps people distracted enough to keep paying the 8,99 a month

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @Faizan4426 We understand your concern with regard to the Amazon app. We request you to close all the active tabs. Kindly force stop the app, clear the cache, reinstall, log in, and check once again. Kindly use a web browser on a desktop/laptop to check if the same error occurs. Please keep us posted if the issue persists. Appreciate your understanding. -Salwa

  • reyter111
    Ingemar (@reyter111) reported

    @XH_Lee23 They are high quality and BYD is the electric car version of Amazon. Run by utterly criminal capitalists for who there can be no redemption. I read about the strike in Xian, shut down brutally by the ruling capitalists in Beijing.

  • BringBackBanjoK
    Bring Back Banjo (@BringBackBanjoK) reported

    @Stealthgunner14 I actually managed to find Tokon for just £38 ordering it from amazon germany. I think the price has gone up now but if you keep an eye out it could go back down.

  • 1801johnny
    Johnmanoj A (@1801johnny) reported

    @AmazonHelp You’re losing customers’ trust with every broken promise. Is this really the service Amazon wants to be known for? I need my order delivered—not another fake assurance.

  • abnheel
    Airborne (@abnheel) reported

    @s4gns They have college degrees in Animal Behavior. This is all completely normal for a species to recognize threats based on appearances and patterns. The bright colored frog in the Amazon doesn't have issues with predators for a reason.