Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (48%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Dieppe	Errors	5 hours ago
Madrid	Errors	9 hours ago
Detroit	Errors	11 hours ago
Bristol	Errors	12 hours ago
London	Website Down	18 hours ago
Dieppe	Errors	22 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  EDZ OF PAIN - Total Gaming (@EdzOfPain) reported 4 minutes ago

  UK government, I will not be paying for a TV License just because BBC is losing money, not my problem. You go ahead with this proposed plan with streaming services then I'll cancel my Netflix and Amazon subscription, simple #tvlicense #defundthebbc

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  LayersOfPlayers (@Sherbs1217) reported 5 minutes ago

  @BladeoftheS Please just put on your mask and stay in your basement. Don’t forget to wipe down those Amazon packages that will be delivering you groceries. You do you, let others do what they want because we ain’t playing this time

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  italkbb (@JvoBlfk) reported 5 minutes ago

  @KarnesMellagio iirc, a big problem was that none of the military dictatorships in LatAM wanted to do land reform, the Brazilian dictatorship even preferred to promise people free land in the Amazon instead

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  Toshio Kakei (@Kakei_English) reported 6 minutes ago

  Hello, everyone! Yesterday, a tall white stand for displaying a picture of Chico and some flowers arrived, but it was broken. I sent a message about this problem to the company's online support—it turned out to be a fake company. Amazon explained, “You can get a refund from us, so please throw it out.”Everything is going to be fine, but still, there’s a problem. The package is pretty large—how do I throw it out? If I have a disposal company pick it up, I have to pay some money—the product itself costs ¥2,500. I’m still here. I haven’t arrived anywhere yet.

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  shashikant pakhare (@shashikantp118) reported 16 minutes ago

  @amazonIN Order 404-2984849-2856351 " we will issue the difference as promised of RS. 136 only and add it to you Amazon pay wallet as Gift card" I have received email and the return period is over so please refund rupees 136 as promised. Thanks

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  Patrick Crakes (@Aquinas82nd) reported 18 minutes ago

  That's pretty much correct at this moment...And Netflix, unlike say Amazon or Alphabet, can't really take a bit hit on a cost accounting basis for Tier 1 live sports as it's doesn't have any other non-media divisions to cover a big loss...It also tells you that they're not sure having full season NFL package will drive enough new incremental subs that stick long term to break even...And they're probably right given Netflix's heavy growth era seems to be ending...Which is a strategic issue for them...

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  Victor Shao (@victorshao) reported 18 minutes ago

  @ErnestWongBWM As an alum of both Amazon and DoorDash... "pretty devastating" seems a tad dramatic to me. DoorDash launched Seattle in 2016 in Amazon Restaurants' backyard (which died a slow, quiet death). Amazon Go... gone. Prime Now... gone. This seems like a relaunch?

• 
  Enkhmanal 🟠 (@Enkhmanal) reported 21 minutes ago

  eBay Just Rejected GameStop's $56 Billion Bid As 'Neither Credible Nor Attractive' — Ryan Cohen's Most Audacious Move Got Slapped Down In Public eBay's board just publicly rejected GameStop's $56 billion takeover bid in the most dismissive language possible. Chairman Paul Pressler issued a statement Tuesday that the offer is "neither credible nor attractive" and that eBay's board is "confident the company, under its current management team, is well-positioned to continue to drive sustainable growth." That is corporate-speak for "go away." For anyone who has not been following this saga, GameStop CEO Ryan Cohen — the meme-stock-era folk hero who became GameStop's largest shareholder and turned the dying video game retailer into a $12 billion crypto-and-Bitcoin treasury vehicle — bid last week to acquire eBay for $56 billion. The bid was half-cash, half-stock, backed by a $20 billion debt financing commitment from TD Bank. The bid was approximately 4x GameStop's own market cap. Why this bid never made sense on paper The proposal had problems from day one. Let me lay out the math. GameStop's market cap is around $12 billion. eBay's is around $54 billion (down to $51 billion after Tuesday's announcement). For GameStop to acquire eBay at $56 billion, it would need to either: • Raise something close to $30 billion of debt against the combined company • Dilute GameStop shareholders to roughly 25% of the combined entity • Or both The TD Bank financing commitment was $20 billion — meaningful, but only a third of the deal value. The rest of the financing was theoretical. eBay's CEO Jamie Iannone has actually been running a real turnaround. Since he took the position six years ago, eBay's stock has returned 201%. The company has reinvented its category-specific verticals (collectibles, sneakers, refurbished electronics), launched payment products, and improved seller economics. eBay shareholders have done well under current management. The board has zero incentive to entertain a bid from a smaller, more speculative company unless the price is extraordinarily compelling. $56 billion was not. What Ryan Cohen was actually doing Cohen is one of the most interesting capital allocators in the public markets right now. He spent the last five years transforming GameStop from a brick-and-mortar video game retailer with declining same-store sales into something genuinely strange: a public-market vehicle for buying Bitcoin, hoarding cash, and using its meme-stock-era retail investor base to fund increasingly large balance-sheet plays. GameStop currently holds: • Around $5 billion in cash and short-term investments • A growing Bitcoin treasury • Minimal operating cash flow from the actual gaming business That balance sheet plus Cohen's reputation in the retail trading community has historically been enough to push GameStop's stock to valuations that make no sense for a video game retailer. Cohen has been very good at using that valuation as currency. The eBay bid was the boldest version of that play. If accepted, GameStop would become a real e-commerce platform overnight. The combined company would have $100+ billion in marketplace GMV, real free cash flow, and a credible AI/payments roadmap. The video game-related identity of GameStop would functionally disappear, replaced by something more like an Amazon-adjacent marketplace operator. The bid was Cohen's attempt to use GameStop's premium valuation to acquire an actual durable business. Why eBay's "no" matters When a target board publicly rejects a bid using the word "credible," it is doing two things: 1. Inoculating against shareholder pressure. eBay knows Cohen has built a 5% position in eBay and signaled he might call a special shareholder meeting. The board's public rejection establishes the official position — we looked at it, we don't think it works, here's why — so any future shareholder vote happens with the board's view already on the record. 2. Discouraging follow-on bids. If eBay had said "we're considering it" or "we want better terms," it would have signaled that a higher bid might work. By saying the bid is "not credible," eBay is telling Cohen and any potential future bidder that no amount of money from this configuration of buyer with this financing structure is going to clear the board. If you want to bid for eBay, bring real cash, a strategic logic, and a deal that does not depend on $30 billion of speculative debt. Where the GameStop story goes from here GameStop has three plausible paths from here: Path A: Cohen takes it to shareholders directly. He has built a 5% position, which is enough to call a special meeting in many circumstances. He can try to force a shareholder vote on the merger, betting that retail investors who love both Cohen and the meme-stock narrative will overwhelm institutional shareholders skeptical of the deal. The math on this is hard — eBay's institutional investor base is concentrated, and major asset managers (Vanguard, BlackRock, Fidelity) are unlikely to back a leveraged take-under by a much smaller acquirer. Path B: Cohen walks away and the eBay stake becomes a tax-loss event. GameStop's 5% position in eBay was bought at average prices that may have been near eBay's recent highs. If the bid effectively collapses, eBay's stock could drift back toward $90-95 and GameStop's position becomes a meaningful unrealized loss. Cohen would either need to sell (locking the loss) or hold and wait for eBay's strategic plan to deliver. Path C: Cohen pivots to a different target. GameStop's balance sheet is still real cash. Cohen has been signaling that he wants GameStop to become an acquirer of real operating businesses. If eBay is off the table, the next logical targets are smaller — Etsy ($8B market cap), Wayfair ($8B), or a niche marketplace operator. Those deals would actually be doable given GameStop's existing capital structure. The cultural moment The GameStop-eBay story is a perfect Bookend to the 2021 meme-stock era. Five years ago, retail investors used GameStop's stock as a weapon against hedge funds shorting the company. The collective action turned a dying retailer into a household name and made Ryan Cohen into a folk hero. He then used that momentum to transform GameStop into a balance sheet that could attempt audacious moves like buying eBay. The rejection by eBay's board is the corporate establishment saying: we have not forgotten the rules, and the rules still apply. A small company cannot acquire a larger company using mostly speculative financing and stock that trades at a meme premium. Capital markets eventually impose discipline on capital structure even when retail investors are willing to keep the dance going. Whether or not you like Ryan Cohen, the eBay rejection is the most important institutional pushback against the meme-stock model in years. Watch GameStop's next move — that tells us whether Cohen learned the lesson or whether he doubles down on something even bigger and stranger.

• 
  Det🇨🇦 (@TheWalkingDet) reported 22 minutes ago

  @Hershel89836586 Quid: an over inflated purchase of a terrible documentary film bought by Amazon. Quo: a lucrative no-bid government contract for Amazon. Quid. Pro. Quo. How much more plainly do I need to spell it out for you?

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  vidya gowda (@vidyago29231697) reported 24 minutes ago

  "@AmazonHelp, your support emails are not working (refer to 5835.jpg). My tracking shows the item reached your return center on May 2nd (refer to 5834.jpg). Yet, you are refusing my ₹4,319 refund and blocking my chat. This is clear fraud. Resolve this immediately."

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  Ritika Singh (@RitikaS01225543) reported 26 minutes ago

  @amazonIN @add_axio I contacted both Amazon customer care and Axio customer support multiple times, but neither resolved the issue. Instead, both keep denying it despite the refund being clearly reflected.

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  MAGADOSCIOUS 🇺🇸🦅⭐️⭐️⭐️ (@AbrasivePatriot) reported 28 minutes ago

  @WallStreetApes Dealt with the same thing in CA except the above tenants were Chinese and walked stompingly all the time. We bought a specific device on Amazon for this problem. It stuck to the ceiling and made strong pulsating vibrations. It worked just leaving it on and going to work all day.

• 
  Johnnysmithereenze (@danton3wuzhere) reported 30 minutes ago

  @PackyBrennan @_nwblacksmith @RBReich No I answered the question: it doesn’t matter whether Amazon competes with Walmart. They have enough market power to engage in anticompetitive practices which means they need to be broken up. They’re a monopoly.

• 
  Stefan L🇩🇪 (@StefanLands) reported 34 minutes ago

  @BoardwalkTimes so far the disney upfront is really boring and the news coverage is so damn slow , to be honest Fox , NBC and Amazon did an amazing job yesterday and i was hoping disney would do the same but sigh so disapointed so far

• 
  MAI H HASHMI (@MAIUK) reported 35 minutes ago

  @AmazonHelp @AmazonUK So instead of resolving a system error on your end, you’re effectively pushing me to close my account? How is it acceptable in 2026 that ur team can’t fix an issue caused by your own system? This reflects a serious lack of technical capability and accountability. How embarrassing

• 
  Verg1l (@K1chimura) reported 39 minutes ago

  @therightram Maybe, don't know much about it but I can say that it's quite difficult to buy comics in India. No comic shops around at all so I can almost NEVER get my hands on a physical single issue. Tpbs, omnibuses, etc. Are on Amazon but the price can be pretty high with taxes.

• 
  Tommi Pedruzzi (@TommiPedruzzi) reported 40 minutes ago

  I’m Italian. But I make $50,000/month selling AI eBooks to readers in the US, UK, Australia and Canada. Here’s how you can do the same, and make your first $3,000 before the end of June 2026: 1/ Find books Amazon is already rewarding 2/ Ignore broad niches, go painfully specific 3/ Use AI to write eBook in just 1-hour 4/ Treat covers like ads, not art 5/ Launch before you feel ready 6/ Run KDP ads 7/ Double down on what the market confirms 8/ Build a portfolio, not a single book If you want my complete AI eBook system + AI prompts I use... Like this + Reply "Send" and I'll send you everything for FREE Must follow to receive.

• 
  dan and phil yuri ⊬ (@dnpoutboy) reported 41 minutes ago

  do not tell me about good omens i do not have the amazon login

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  Jimia Harris (@jimiarenee2) reported 41 minutes ago

  @amazon Your security is terrible. Help me retrieve my account from the scammer.

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  Bhom Singh Rathore (@bhom_s_devraj) reported 47 minutes ago

  @AmazonHelp @AmazonHelp I already contacted support, but no proper resolution was provided. Customers should not face automatic cancellation after the order is out for delivery. Kindly escalate this issue internally

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  Bhom Singh Rathore (@bhom_s_devraj) reported 48 minutes ago

  @AmazonHelp The issue is not about reinstating the order. My concern is that the order was already out for delivery and then cancelled without any delivery attempt or proper explanation. This caused unnecessary delay and inconvenience. Please investigate why this happened. @AmazonHelp

• 
  elegantstyles (@iamawareofworld) reported 53 minutes ago

  @amazon refund process has been a disaster. I have spent hours with customer service, 7 times, all these people are in India, the moment I share the problem, they leave the chat and some else joins and leaves again. I have spent more time that clause of bed I should get refund of

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  JeM!N Panchal (@jemin_p) reported 53 minutes ago

  @AmazonHelp But that’s the problem the app chatbot is just running in loop, not allowing human intervention. When chat bot can’t understand the problem. Not it is in FAQ How is the issue going to b resolved

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  Name (@canonicalmodel) reported 54 minutes ago

  @RonStoeferle Stupid as I was I gave it another chance and it introduced yet different errors. Also, hilariously, claude-opus-4-7 said: "No identity claims are made; I remain an AI system built by a team of inventors at Amazon." That suggests they use Amazon models to train theirs... /2

• 
  Wes Roth (@WesRoth) reported 54 minutes ago

  Amazon employees are reportedly using the company’s internal AI agent tool, MeshClaw, to automate non-essential tasks just to raise their AI token usage. The issue appears to come from internal pressure to prove AI adoption. Amazon reportedly set targets for more than 80% of developers to use AI weekly and tracked token consumption on leaderboards, even though the company says those stats are not used in performance reviews. S ome employees now call this behavior “tokenmaxxing.”

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  Shaik Fahad (@ShaikFa06013941) reported 58 minutes ago

  @amazonIN Disappointed with the experience from @AmazonIN. My refund request was unfairly declined despite following all required steps and providing the necessary details. As a long-time customer, I expected better support and accountability. Hoping this issue gets resolved soon. #Amazon

• 
  Mot (@neuro_robo) reported 58 minutes ago

  @captain_shart @DrunkRepub "Fantastic. Now have her constantly call him and send messages to find out what to buy after writing a list down for her before she left. Make sure she stops talking every 10 seconds for no reason. Now have a courier turn up at the door with her 30 Amazon packages."

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  Ashvani Grover (@Ashvani332) reported 58 minutes ago

  Amazon’s “2-Day Delivery” is turning into a scam. Fake tracking updates, delivery agent calls and stays silent, then the moment you disconnect they mark it as “reattempt delivery”. Customer waits all day for nothing while Amazon manipulates delivery status. Fix your logistics.

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  Paul Ira (@PaulIra12445666) reported 59 minutes ago

  @BestMovieMom I think from all reliable reporting on the age issue, Amazon MGM was looking for someone in their late 20’s, not their late 30’s by the time filming is underway for the next Bond film.

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  Nitesh Singh (@NiteshSingh057) reported 1 hour ago

  Order number 407-9247850-7362716 This order is marked delivered fraudulently as there was no delivery done. Please investigate and resolve this issue. @amazonIN @AmazonHelp @jagograhakjago