Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: website down, errors and sign in.
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 21: Problems at Amazon
Amazon is having issues since 05:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Website Down (48%)
- Errors (27%)
- Sign in (24%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Website Down | 17 hours ago |
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Sign in | 23 hours ago |
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Website Down | 1 day ago |
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Errors | 2 days ago |
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Sign in | 2 days ago |
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Errors | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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HitmanGFX (@HitmanGFX44) reportedHere's an example of a game I have zero problem buying physical, but wouldn't touch digitally. Jagged Alliance 3: -Good, fair price (I consider anything over $15 - $20 for digital to be overpriced, unless it's something I 100% know I want and there is no physical equivalent. If something is physical, is hovering in the $30-$40 range and looks remote interesting, my general consensus is to get it) -Youtube and Amazon reviews looked interesting (I'm less likely to pull reviews for stuff I see sitting in the Playstation Store) -If I don't like it, I can trade it in or resell it (can't do that with digital) -Even if I don't play it right away, it's sitting in my collection in front of my face (digital games, half the time I forget I have them unless I manually scan my digital library, which is obnoxious to do) -Might appreciate in value over time (digital goods are worthless after you buy them) And who knows, maybe after I confirm I like the game, I'll go searching for DLC on the Playstation Store. Although with current practices by Sony, there's a lot less of that. Anyway, game arrives tomorrow. 🥳🥳
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Ramkishan choudhary (@RKKataniya) reported@Chetankrishna No solution till now Order number 40560177340182704 I ordered American eagle men casual pant from Amazon but I have a size issue so I want to return my order . Please help in returning my order.
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Yeti - (@Yetee_) reported@openshipio I think the real issue is like why even go through that process when Amazon SES is literally 10 cents per 1000 emails or less lol
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Rajnish Kumar Maurya (@RajnishKumarMa4) reported@BajajElectrical @BajajElectrical, please explain why my ticket was cancelled without resolution. I want the ticket reopened immediately and the promised repair completed. @AmazonHelp, please also take note of this unresolved product safety and warranty issue.
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Ponkey D. Luffy (@Triple_AB3) reported****** be so boastful about not working a day job; only to be clocking in the graveyard @ Amazon
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Sarah Curtis (@Sarahhh_Curtis) reported@VGuardOfficial The customer care number shared is incorrect and not valid. Causing a lot of issues for the customers. Even Amazon shares this number and ask customer to reach Vguard here. +91 18601803000 - INVALID number
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ℳя.ℳαsк👽 (@itz_Rajubhai) reported@AmazonHelp @amazonIN @amazonCOMPLAIN This reflects a serious failure in your packing and quality control process. Despite paying for a premium product, I received a completely different item. I request an immediate full refund and a prompt investigation into this issue. Please resolve this urgently.
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Zync (@ZyncWorld) reportedAmazon, we have been reporting our missing shipment issue since last week and have sent multiple messages in private chat, . Seller Support is also not helping. Products are going missing from our shipments despite using Amazon ATS services. @amznsellerhelp
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James Redmond (@jeredmond73) reported@AmazonHelp It's late because of your routing. Just tell people the actual date something will make it to them. People make plans based on the delivery dates you post when ordering. Apologies and "asking for patience", doesn't fix it. I guarantee you all know things will be an extra day.
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nullcrewai (@nullcrewai) reported1.4 million people trust a doctor who has never existed for a single day. His name is John Valentine. White coat, framed diplomas, blue gloves, 231 posts about liver cleanses and "watch what happens to your skin." He's not real. Not a real face, not a real license, not a real patient. Here's the machine behind him: → An AI-generated avatar built specifically to read as medical authority — coat, credentials, clinical backdrop → Every post is a funnel: health advice on screen, an Amazon affiliate link in the bio → The hook is always insecurity — weight, aging skin, a husband who "said she was unfuckable" → The only reason it works: a white coat still buys more trust than any influencer alive Somebody built the face with AI tools. Somebody else built a business on top of borrowed trust in real doctors. The problem was never that it's AI. The problem is 1.4M people are taking medical advice from something that was never licensed to give it. Follow if you think this needs a name before it needs a law.
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t (@t4mb1) reported@smormupilled blocking isn't the issue i just hope he doesn't post it because then all the 33 year old women with amazon basics skirts and crooked eyeliner would try to doxx me and accidentally post some poor stranger's address as they tend to do
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Amazon Help (@AmazonHelp) reported@groupguard305 Hello! We're sorry to know there's an issue with your delivery! Without sharing personal or order details, please let us know on which Amazon site this order was placed (.com, .uk, .ca, .au, etc.)? -Christie
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Karan Shah (@Karan_J_Shah) reported@AmazonHelp @amazonIN Your customer care is only creating issue ma’am. Very disappointed
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Timothy Bird (@timothybird186) reported@PrimeVideo @AAGDhillon I don't have these problems with any other streaming service! Just Amazon 💩 video.
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𝗧he𝗦core𝗣ost (@aminesh_09) reported@AmazonHelp @amazonIN Extremely disappointed with your customer support. It's been 15+ days and my EMI still hasn't been converted from the merchant. Bank says only the merchant can initiate it, yet no resolution from Amazon. Terrible experience! #AmazonCustomerService
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Ramkishan choudhary (@RKKataniya) reportedNo solution till now Order number 40560177340182704 I ordered American eagle men casual pant from Amazon but I have a size issue so I want to return my order . Please help in returning my order. @ajassy
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ValInv (@ValInv1) reportedMavis to Acquire Pep Boys from $IEP Icahn Enterprises for $700 Million in Cash Today $IEP retains the owned real estate previously transferred to $IEP from Pep Boys, as well as the AAMCO Transmissions & Precision Tune Auto Care Businesses. Val Amazon problem solved big windfall
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Mayank Mathur (@Mayank_415) reported@AmazonHelp Issue remains unresolved, disappointed by the response of @amazonIN ,
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bhavna chawla (@bhavnachawla9) reported@amazonIN Dear Amazon Customer Service Team, I am writing to lodge a formal complaint regarding the extremely unprofessional and disappointing experience I had with one of your customer service representatives while trying to report an issue with a leaking product.
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Arnold Smith (@ArnoldLabour) reported@DixiReal @amazon I have the opposite problem, it keeps forcing me to have _sameday_, when I don't want that, I want three day. I keep having to order twice then cancel the first order, which is time consuming for a 20 item order, and it's been like it for weeks! They're crazy.
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54321Q (@FractalFactor) reportedThe @amazon app is terrible now. Almost unusable. Ai had poisoned it and made it worse in every conceivable way.
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Bev Walker (@Bevwalker11) reported@COYFCast Not sure if it’s just me, but it won’t play on Amazon? Says not available, just bringing it to your attention in case there’s a glitch or something
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Vyom (@HelloVyom) reportedIndia is producing world-class AI research… and then quietly exporting the talent that creates it. The ICML 2024-26 treemap makes it painfully clear: IITs, IISc, and IIITs are dominating. Industry (Microsoft, Google, Amazon and others) is present but completely dwarfed by academia. We’re punching massively above our weight in research. Yet the best minds keep leaving. The talent stays in the stories. The products never do. This is no longer a research problem. It’s a product, ambition, and distribution failure. The West is turning similar ideas into billion-dollar companies while we celebrate citations instead of building products and watch our talent board planes. Where is the next big Indian AI company built on Indian research? We have the brains. What we lack is the audacity to build, own, and scale globally. What’s the biggest blocker execution, funding, ambition, ecosystem, or something deeper? Source: Exception Raised | ICML 2024-26
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VIPdatenite'2Factor (@Buckldbuttercup) reported@Grockhaus @potuzhnishyy My butt has serious issues. Generally it orders expensive cookware and face wash from Amazon.
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El Caganer (@BrassicEyeRedux) reportedOrdering replacement items from Amazon and shoving the broken **** in the return box remains a winning strategy.
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Lira the fairy (@GoddessRistarte) reportedI'd rather have the ******* money to put my cat down right now, but amazon can't pay that. This is my 3rd cat in under a year I have to watch die without any way to ease it's pain. I am so, so tired of shouldering so much and trying to remember everyone and everything I loved
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Deep Value (@_deepvalue_) reported🟢 $QQQ $696.06 (+0.10%) (close) Iran claims it struck an Amazon datacenter in Bahrain and a US military base in Jordan, saying the attacks were retaliation for a US strike on Iran's Darkhovin nuclear project. The escalation is rattling pre-market sentiment, with crude oil up 1.75% to $83.92 and gold up 1.18% to $4,063, while Amazon is down 0.20% in pre-market trading.
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Lawrence (@Crypto_gennie) reportedThe problem isn't a lack of interest. People already use these products every day. They work on Windows, carry iPhones, search on Google, and shop on Amazon. The real challenge is access. For many people, the journey from "I want to invest" to actually owning an asset is filled with friction.
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HitmanGFX (@HitmanGFX44) reportedHere's an example of a game I have zero problem buying physical, but wouldn't touch digitally. Jagged Alliance 3: -Good, fair price (I consider anything over $15 - $20 for digital to be overpriced, unless it's something I 100% know I want and there is no physical equivalent. If something is physical, is hovering in the $30-$40 range and looks remote interesting, my general consensus is to get it) -Youtube and Amazon reviews looked interesting (I'm less likely to pull reviews for stuff I see sitting in the Playstation Store. PS Store only has star reviews and they're useless.) -If I don't like it, I can trade it in or resell it (can't do that with digital) -Even if I don't play it right away, it's sitting in my collection in front of my face (digital games, half the time I forget I have them unless I manually scan my digital library, which is obnoxious to do) -Might appreciate in value over time (digital goods are worthless after you buy them) And who knows, maybe after I confirm I like the game, I'll go searching for DLC on the Playstation Store. Although with current practices by Sony, there's a lot less of that. Anyway, game arrives tomorrow. 🥳🥳
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Invisible🩷 (@_WInvisible) reported@clashreport Nice amazon deliver broken products.