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Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: errors, website down and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 22: Problems at Amazon

Amazon is having issues since 07:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 48% Errors (48%)
  • 33% Website Down (33%)
  • 19% Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Atlanta Website Down 1 hour ago
East Haddam Sign in 7 hours ago
Paris Website Down 11 hours ago
Dallas Website Down 13 hours ago
New York City Website Down 16 hours ago
East Orange Errors 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • TakoyaOni
    🐙TakoBueno VT🐙 (@TakoyaOni) reported

    @AmazonHelp The answer I gave was after me checking the site and like I said, the product has been sold out since even before it was released. Now y'all want me to wait months longer to get a replacement?? Terrible customer service

  • schoie20
    Paul Schofield (@schoie20) reported

    @SmythsToysUK placed an order with yourselves for two things, one large item and one small item. The large item has arrived, the little item is not in the package and has not arrived separately. Raised an issue to be told by your fraud team that you sent it. I’ll go with Amazon

  • JoeyRayJoey
    Joey Ray Ray (@JoeyRayJoey) reported

    @SubxNews Take a look at LaSalle, also tumbleweeds. Combo of work-from-home, bricks & mortar “in-store” shopping decline, rise of Amazon, fear of Chicago violence. Many cities face the same. Taxes are thus down while city expenses rise and with no good leaders, they run to “higher taxes.

  • smonter42
    Tom M. (@smonter42) reported

    @FlintDibble You have no idea what you’re talking about, despite having some problems Amazon has been a net good for society. You whine about billionaires without realizing that they don’t hold that money in cash it’s invested in the companies that employ millions of people

  • Ag77Wolverine
    AG77 (@Ag77Wolverine) reported

    @eisingerj It is not income it's the value of his Amazon stock - if he sells it he pays taxes. They could fix this by closing loopholes around borrowing against that asset. But taxing unrealized capital gains is insanity,

  • QuingCassia
    Cassia 🔜DoKomi 10H20 (@QuingCassia) reported

    I ordered something on Amazon and now they say if it's not coming till the 23rd I can issue a refund - but I need the package. WHY AMAZON? 🥹😭

  • jimvski
    Jim (@jimvski) reported

    @DaniMayakovski Stop lying. He does NOT make that per second. You’re obviously using some bogus numbers when Amazon stock went up. Let’s see how much he loses when it goes down you clown.

  • Chelson_95
    Chase Nelson (@Chelson_95) reported

    @fleaball27 @DevinBookerMuse @Mishbia15 thr suns sent out free antennas like 2-3 years ago to like 100k+ households. they might do that again. if not, they’re cheap asf on amazon. problem solved

  • arunrkurup
    Arun R Kurup (@arunrkurup) reported

    @AmazonHelp What resolution did you provide. Any solution to my problem or did you find out where is package? Is apology a resolution? Why was it marked out for delivery if you are not going to deliver? And you still claim you are prime Amazon prime!!! @AmazonNews_IN

  • dereksmith15212
    Derek Smith (@dereksmith15212) reported

    @VictorMeldrew17 Cut down on Ubers,Deliveroo,cappuccinos, expensive smartphones, big flatscreen TVs, Spotify, Netflix, Amazon Prime, Sky Sports, magazine subscriptions, Disney +, flavoured vapes, tattoo parlour and learn to batch cook then, you miserable ***

  • tylerisdrinking
    t (@tylerisdrinking) reported

    honestly i want a gf who is really good at working on cars (im terrible at doing things with my hands)and rides a motorcycle. like, i want to struggle to use a wrench, and then have you push me out of the way and say "here ill do it."also lets **** in the amazon position #nsfwtwt

  • obioneyouknowme
    this is the way (@obioneyouknowme) reported

    @BMLBod @andrew10612 @toiletduck23 Aye one toc tried fetching ex amazon director in Quickly found to be put it depth It isn't like any other industry, basically down to so many moving parts and many out of managers directors control..

  • SamPhelps448922
    Sam Phelps (@SamPhelps448922) reported

    @jwestonharvey @ChiCroDamir @Jackkk I’m rich so I just buy nice whole beans and get the five dollar cups whenever I want. But agreed folders is probably terrible. I just know it’s cheap because I looked it up on Amazon.

  • moejoemojoe
    J8el (@moejoemojoe) reported

    $AMZN $265 (+2.19%). Just dropped Amazon Now (30-min delivery), because Prime 2-day is now considered slow torture. Q1 EPS $2.78 vs $1.65 est. Wells Fargo PT $312. Margin compression incoming?

  • erlee0217
    Erica Rochelle (@erlee0217) reported

    I have really decreased my Amazon purchases. Really online shopping in general for me has gone down. Anyone else experiencing this?

  • geekopediax
    geekopedia (@geekopediax) reported

    @danielisdizzy Dot-com comparisons miss the structural trap. Amazon fought inventory gluts, but AI faces a depreciation wall. Massive hardware capex creates a margin squeeze. When 4-year server lifecycles force writedowns before enterprise ARR scales, GAAP earnings get wrecked.

  • Abouda_ou
    Rambo (@Abouda_ou) reported

    @AmazonHelp Done please fix this

  • FuneverWriting
    Lisa Davis (@FuneverWriting) reported

    @AmazonHelp And as far as my issues, the metal signs were not shipped safely (multiple times bent). And clearly based on the original post reducing packaging is only something you put on the site and don't actually practice.

  • OdoksElsam
    Odoks (@OdoksElsam) reported

    @AmazonHelp I have tried calling severally but the issue could not be resolved

  • KsaTmtm
    Abdullah Altamimi (@KsaTmtm) reported

    @AmazonHelp I send many message about my situation nine months before until now you nobody fix my problem. What do you do? Answer computer? He don’t understand everything. I cannot take to any person from Amazon customer service. Don’t send to me now. Message you. Tell me follow up the link everything wrong Do you need my password or your username or my mobile or my email or my book address? Name regarding fix my situation? Do you like it? Me and explain to you? How can you fix? It’s a problem you can do you like me tell you what your description job here or in the Amazon website you are nothing you didn’t do anything nine month I didn’t sell one book because I don’t have good service and your website. All the message I said and they put one fight maybe sometimes if you didn’t corporation with me, I will submit to lawyer he will complain you in the coach America S or euro or you will stop into Saudi Arabia. Very bad service customer

  • RaptorOverlords
    Raptor Leadership (@RaptorOverlords) reported

    @xcyiify @VITARTA1 @DAMAGENUMBERS I've never had a problem you can get the normal editions on amazon.

  • EdFatherOfCats
    EdFatherOfCats (@EdFatherOfCats) reported

    @troyscats @JSzimanous55923 Go into apps. Go into to the Amazon app and clear the cache. That might fix it.

  • CardGameNomad
    AJ (@CardGameNomad) reported

    @LlcPickaxe A lot of gaming companies already enforce strict distribution policies. Distributors are often required to: • Sell at a % of MSRP • Prevent wholesale accounts from flipping on eBay/Amazon • Follow allocation rules Pokémon could absolutely enforce similar policies if they wanted to. At the end of the day, no smart distributor is turning down the biggest TCG franchise over tighter wholesale terms because the product would still move instantly. None of us know the exact contracts between Pokémon and distributors, but based on how dozens of other companies operate, it’s definitely possible. And honestly, Pokémon’s response seems pretty clear already… they bought Excell to likely control some distribution themselves.

  • ALIENLIFE2021
    Lucy Brunson aka Graulich/Robinson/Moll/Kuhn (@ALIENLIFE2021) reported

    @CNBC He's had a makeover Marriage becames him Hope I don't have a problem with gift cards from Amazon never have unlike I don't have room to mention

  • MFMEHLOW
    MFMEHLOW 🇺🇸🏴‍☠️🔞🌎 (@MFMEHLOW) reported

    @GundamIsHere He’s right but he has other **** he needs to fix at Amazon

  • iamrickwatson
    Rick Watson (@iamrickwatson) reported

    Interesting issue with “preview” in Amazon KDP. Inside pages look fine, but the cover looks like there are a couple “smudges”. Created file using @Affinity and exported to PDF. PDF looks fine when viewing directly…any help/guidance is appreciated!

  • BotPostmed56555
    Malfunctioning Postmedia Bot (@BotPostmed56555) reported

    @32nds The problem with The Boys is that fascist regimes aren’t defeated, they generally implode through stupidity and cruelty. It doesn’t lend itself well to Amazon dramas with good guys riding in to save the day.

  • OfficiallyJace
    Jace (Belly De La Cruz) (@OfficiallyJace) reported

    Like 100% people have done it, but they did it because they probably got written up for not working multiple times and at this point were on their last chance before getting fired. You almost have to TRY to get fired for performance as a front line Amazon worker.

  • kaitiekat85
    Kaitie (@kaitiekat85) reported

    @MsSavageAF @bbjess I don’t understand the whole gambling issue…. Guess how many gambling ads I get served by Amazon in a single day…..

  • KYMaverick1
    KY Maverick (@KYMaverick1) reported

    Berkeley Law has intensified its scrutiny of artificial intelligence. Ironically, this week’s issue of my professional association journal examined the future applications and current risks of AI in healthcare. Newsrooms are using AI to write stories and Amazon just announced it is using AI to facilitate healthcare for Prime members. Upon logging on, I learned that Michael Morgan had been denied a pro hac vice application in Massachusetts due to his prior misuse of AI in a legal proceeding in another state. In a related development, the Miami-Dade and Broward County Courts jointly announced new disclosure requirements for the use of generative AI in court filings. Even amid these cautionary developments, I was unable to persuade Grok—an AI system—that it was hallucinating during our exchange last night. The law is behind and necessary safe guards are not in place. AI ethical standards need to be tighten.