Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: website down, errors and sign in.
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 2: Problems at Amazon
Amazon is having issues since 09:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Website Down (47%)
- Errors (28%)
- Sign in (24%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Errors | 21 minutes ago |
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Sign in | 10 hours ago |
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Sign in | 10 hours ago |
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Sign in | 16 hours ago |
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Website Down | 19 hours ago |
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Website Down | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Valentin S (@vtownx) reportedIt would be nice if humans at @amazon actually reviewed account issues instead of just closing your account for no rhyme or reason
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Rob 🇺🇸 🇵🇱 (@RobertSledz) reported@Vitus_osst If you want to get this Bible and heart edition it's expensive it's about $50 on Amazon and it's probably like a 8x10 type of book size at least from the front. I did buy it because it was cheaper than the others it's about $54. I want to get the leather size one because it's easier to open up and it's flexible and it's much more easier to use but it's I think upwards north of $74 so unfortunately these two books have their issues but I have to say they are very very good. If I were you I would save that extra $20 more and get the leather one instead
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MANASA KUMAR ROUT (@manasaodisha) reported@AmazonHelp @amazonIN How to connect customer care regarding return item issue
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JenGrin (@grin_jen40252) reported@ukhomeoffice It’s not working. We can all see it. All they do is wave them off. Stop the dinghy’s before they are delivered. Where are they delivered to? Where do they come from? Who supplies them? Amazon? Where’s the audit trail? Introduce licensing and controls for dinghies.
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It’s My Style of Living (@TheManishaReddy) reported@AmazonHelp Thank you Nikhil for your instant reply.. I needed the phone cover at the moment because my old mobile cover was broken.. I already applied for refund.. I bought new mobile cover also but from another e-commerce company.. -Manisha Reddy Gilella
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pantyhunter420 (@pantyhunter420) reported@LauraBabcock Good sheep, but you have no problem posting on an American owned platform X? Do you have an Amazon account? Do you shop at Costco , Walmart? Nearly every business or franchise Antarctic India, frozen Mecca i.e. Canada is owned by an American company.
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Redhead Ranting™ (@redheadranting) reported@MeSuespeaking If you order from Amazon I can't sign it. You can order it from my website and then I can sign it. I haven't created a preorder. I worry that if something happens to me - like my cat trips me down the stairs or something, I can't fulfill the preorders.
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bestpennystocks (@Jeannet34838963) reported@SECTOR_RES0123 🚨 MONDAY OPEN IS A TRAP FOR AMATEURS. HERE IS WHERE THE REAL CAPITAL IS BLASTING. While retail traders spend their weekend reading outdated news, institutional whales have already finalized their order flow for Monday morning (August 3rd). A massive macro rotation is hitting the market, and a select few high-conviction tickers are primed to completely explode at the bell. ⚡ The Monday BLAST Watchlist: • Amazon ($AMZN): Flawless hyperscaler cloud revenue acceleration just triggered a massive institutional buy signal, forcing an 11.3% volume surge right before the weekend. • Bitdeer ($BTDR): Staring down a monumental 43.28% Short Float. The short-sellers are trapped, and any upward pre-market tick triggers an immediate, catastrophic short squeeze. • SoundHound AI ($SOUN): Sitting on an astronomical 42.75% short interest. Retail thinks the AI hardware trade is stalling, but the algorithmic pivots are already locked for a violent re-pricing.💸 The Inside Loop For Next Week: • The Tech Squeeze: $AMZN, $AMD (+4.51%), and $MU (+5.23%) have reset their structural variance after the July pullback. Monday morning is the rubber-band snap. • The Liquidity Trap: One hidden mid-cap on our private dashboard has a rare high-volume accumulation anomaly—signaling a 30% to 50% violent breakout within 72 hours. • If you aren't positioned before Sunday's overnight sessions lock, you are officially the exit liquidity for Wall Street's yachts.Stop chasing trailing indicators. Trade the aggressive institutional volume with the 1%. 👉 Drop your top tickers below or click to clone the Complete Monday Open BLAST Sheet instantly: [JOIN THE INNER CIRCLE & CLAIM THE BLAST SHEET NOW] 🚀
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Amazon Help (@AmazonHelp) reported@DhruvKr @DhruvKr Hi. We're sorry there is a refund issue. To clarify, what Amazon Marketplace is your account associated with (.com, .co.uk, .in, etc...)? Please let us know. -Ruby
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LuciusGP 🐊 (EN Vtuber) (@Lucius_G_P) reported@peta @illmill17 How much of the Amazon was cut down for farmland? How many small animals will be killed during the harvest?
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Quality Equities (@qualityequities) reportedMarkets ended the week up about 1% across the board, but the calm headline hid a sharp split underneath. The Fed held rates at 3.50%–3.75%, yet three officials voted to raise them (the most dissents a new chair has faced this early since 1970), and the 30-year Treasury yield climbed to 5.26%, its highest since 2007, as investors signaled they're now more worried the Fed won't tighten enough than that it will overdo it. Against that backdrop, six portfolio holdings reported, and the market judged them on a single question: is the money you're spending on AI turning into profit yet? $MSFT Microsoft could show it (cloud revenue crossed $100 billion and grew 43%), and gained 21.8% on the week. $AMZN Amazon showed cloud growth accelerating to 37% with $496 billion of signed, undelivered business, and gained 17%, though its capital spending rose to roughly $220 billion and free cash flow is now negative. $META Meta couldn't show it (costs up 55% against revenue up 28%, profit down 13%, and shares fell 6.5%). $GOOG $GOOGL Alphabet recovered 11.4% as investors decided its spending looked more like Microsoft's than Meta's. I'm still bullish on Meta (and the other hyperscalers). On the losing side, chip equipment makers $ASML ASML and $KLAC KLA fell 7% and 13% in a sector-wide selloff despite both reporting strong 2027 order books, $NVDA Nvidia slipped 3% on questions about whether it's helping finance its own customers, and $FICO FICO dropped after a revenue miss that was actually concentrated in its software business, not the mortgage-score franchise. $V Visa and $MA Mastercard both quietly beat and raised guidance. $UBER Uber reports Wednesday, should be an interesting week ahead.
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Prepare for the inevitable (@Justforherkss) reported@sporadica Stop using hair spray and maybe the ozone will fix itself long enough we can replant the Amazon before Y2K.
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Juan Emiro Herrera (@JuanEmiro) reported@amazon 9/Then my account was restricted, citing a "link" to another account that violated their terms — evidence field left BLANK. I've never had another account. This didn't stop my problem, it stopped ME from writing back or ordering anything else. Convenient timing.
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D / gauffcarazaholic (@fabcuntz) reportedhey @TennisChannel what’s the point in me paying you every month if you’re still going to shove these awful amazon ai ads down my throat?!!!!!! NO ADS!!!!!
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Welcome Nosey (@broken_clocks) reported@amazon honestly I need you guys to takeover shipping responsibilities for @UPS because they don’t know what they’re doing. Whole system not working. Just stealing peoples money.
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Joe Cooprider (@joecooprider) reportedThe reason we know this is because Amazon disclosed it and said "When we receive those refunds, we will proactively contact affected customers and automatically issue refunds to them"
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Summer (@Leoeg0) reported@deriniko9 Skin tags! Come from being over weight or with age. Easy fix, get remedy off Amazon or dermatologist freeze them off
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SB (@sandybanchhor) reported@AmazonHelp Don't worry , you will see how your business will fall down because of these kind of pathetic service.
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Ann B | Creative Strategist + UGC Creator (@generatedbyann) reportedOne of the biggest mistakes I see in paid ads is jumping straight into writing the script. The research is part of the creative. Before I write a single hook, I want to know: • How does the customer describe their problem? • What have they already tried? • What made them skeptical? • What finally convinced them to buy? • What words do they naturally use instead of the brand's marketing language? That's why I'm spending time in Reddit threads, Trustpilot reviews, App Store reviews, TikTok comments, Amazon reviews, and community forums before I ever open a Google Doc. Most brands already have thousands of free copywriters. They're called customers. They've already told you exactly what frustrates them, what excites them, what objections they have, and what transformation they're actually chasing. Our job as creative strategists isn't to invent messaging. It's to recognize the patterns hiding in plain sight and translate them into creative that feels like it was made specifically for the person watching. That's how ads stop feeling like ads. They start feeling understood. #ugc #ugccreator #ugccommunity
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bottT (@Tanmay00291) reported@AmazonHelp Amd i can't add email adress also there is a issue
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LakSpectator (@LakSpectator) reported@AmazonHelp I have done all of it. They have hung up on me. I cant any longer b tortured with these bloody links. Refund by monday or i shut u down thats it.
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Aaron Cordovez (@Aaron_Cordovez) reportedIt happened. No more credit cards for Amazon Ads payments. "Thank you for setting up automatic deduction from your available seller or vendor account balance" Is now showing for your Seller Central accounts. Of course, almost no one set this up, it was an automatic transfer that happened today August 1st. Now everyone must (from the master account login) change to PAY BY INVOICE so you can keep a 30 day float time period to pay back Amazon ads. You'll lose all your cash back points, but if you don't switch your method of payment, you'll also lose your 30 day interest free payback time period.
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Danielle - Diva Q® (@DivaQBBQ) reportedI ordered one package this week from Amazon …. just one That in itself is a miracle however, it would’ve been nice if they at least delivered it to my house and not my neighbors down the road.
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Light35362 (@light35362) reported@lilygia I’ve had some terrible experiences with obtaining these previously, and now I have trauma when redeeming gift card items from Amazon due to Roblox support unprofessional stanzas.
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JG568 (@_JG568) reported@Excellentsalvic @amazon is notorious for this. Package delivered to wrong address (driver’s error 100%) I inform customer service and they talk about my frustration being understandable and it then begs me to go trespassing on others properties to try and locate my package.
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Jadon (@Jadonhq) reported@TheGrandeTop10 Did Amazon fix their shi?
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ManFromLox says REMOVE TRUMP (@wspritchett2) reportedThe quickest way to alienate your customers is to force your terrible ai on searches in the app I didn't ask for it and don't want it. YOU TECH BROS NEED TO LEARN ABOUT CONSENT!! @amazon
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Chris Merrill (@spac3craf) reported[grok] •The post by @spac3craf expands on frustrations with Amazon delivery tracking, arguing that features like “1 stop away” create false precision and unrealistic expectations as routes shift due to traffic, breaks, or reordering. •It identifies a core UX problem: interfaces that overpromise certainty in inherently probabilistic logistics, causing users to waste time staring for a delivery that disappears from the map. •The suggested fix emphasizes honest communication, such as displaying time windows with confidence levels or neighborhood status, to provide reliable information rather than excessive but unreliable data.
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Terence T. (@terencetill84) reported@AmazonHelp I got a new firestick from home depot. The 4k 16gb and it wouldnt get passed the setup and kept getting error messages that it couldnt conned to amazon. I did all the troubleshooting so I went to exchange it had the same problem with that one as well.
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mark seery (@140ismymax) reportedPeter DeSantis talking at #agenticaisummit There will NOT be one AI chip type. If multiple AI chips take multiple years to bring to market, you have to be making assumptions about model requirements in that time frame. It's a systems problem, including the network. Constraint drives innovation. Future is bright and built together. Peter DeSantis SVP, Foundational AI Models, Custom Silicon, Quantum Computing, Amazon @awscloud @amazon @BerkeleyRDI #AI