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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
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Website Down (44%)
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Errors (40%)
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Sign in (16%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pescara |
Errors | |
 Berlin |
Website Down | |
 Domène |
Website Down | |
 Calgary |
Errors | |
 Ashburn |
Errors | |
| Ashburn |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Shivendra Mishra
(@just4shivendra) reported
@AmazonHelp My question is what should I do ? Where I am wrong here, I have ordered alot from Amazon, if once there was some human error does Amazon not going to consider it? That is the pathetic way of treating your customer.
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Devendra
(@Devendr05429343) reported
@AmazonHelp Your customer support never solve issue always making fool..
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Arush Ak
(@ArushAk1) reported
@AmazonHelp Was told by customer care agent I want job sheet from apple care to prove that phone is really not working. i went to apple service center. 8 august i got job sheet i gave it to amazon customer agent
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Om Kar
(@OmKar07905407) reported
@amznsellerhelp I am a seller of your Amazon platform last night Amazon has removed buy box from my hair accessories category, resulted my 40% catalogue doesn't have buy box, kindly resolve this issue ASAP because the GIF is going on and I have already stored a lot of inventory
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Aryan kumar Singh
(@Aryansingh82986) reported
@AmazonHelp I want a link to talk with social media team because I have a issue regarding my order
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Namitee19
(@namitee19) reported
@AmazonHelp The issue is still persisting. I tried on various devices as well as on my TV.
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Himanshu
(@him_helpfull) reported
@AmazonHelp @amazonIN i never faced such issue with @Flipkart this is the service you are giving to your prime customers? How will a customer be able to know that you are genuinely giving a item at low price or you will decide later on upon checking the no of orders you got?
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Irfan Khan
(@IKhanz7) reported
@sreenu_mondem @AmazonHelp I'm running into the same issue. How does one get a value below 5000 if there's an exchange bonus of 5000💀
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Manoj Yadav
(@manoj2315) reported
@AmazonHelp I have bought JBL wave 200 earbud and facing below issue. I have to speak in louder Lots of background noice Eco is happening
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Suresh Malla
(@sureshmsr) reported
@amazonIN I have tried to exchange my phone during this great Indian festival by Amazon, wherever exchange bonus are there, I am getting error message that pincode is not available for this exchange offer. Feels like these exchange offers are fake as I am staying in Bangalore and
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ST
(@ST32839849) reported
@Jerusaamazon You said be informed about price errors on #AmazonIndia and #Amazon have rights to cancel the product if seen MRP errors, does it doubtful on your security concerns and your saftey about products consideration with mrp as well as quality and trust on Amazon service.
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Manoj Yadav
(@manoj2315) reported
@AmazonHelp They are not understanding my problem and just saying as per the return policy it can't be replaced
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Amazon Help
(@AmazonHelp) reported
@namitee19 Sorry for the trouble you're facing with Amazon Prime Video. We would like to know the error you are facing. -Abdul
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Elite Tech
(@ElitetechRev) reported
Amazon is down. @amazonIN #AmazonGreatIndianFestival
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ᴮᴱ❖㋡𝔄𝔤𝔲𝔰𝔱𝔇⁷𝔰ℭ𝔬𝔫𝔠𝔲𝔟𝔦𝔫𝔢🌱☀🌙#RushHour
(@MinKittenPDNim) reported
@BTSMicasaOT7 With all do respect I don't need you to clarify. Making the album available in us retailers or on Amazon would've fixed that problem and that they DO have control over...
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Anchal Agrawal
(@anchu27) reported
@AmazonHelp I have already spoken to customer care multiple times and they keep saying they cannot help as the product shows as delivered. They escalated the issue but even the escalation team never contacted me. Please get my product delivered to me or give me my refund.
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Arush Ak
(@ArushAk1) reported
This is the reality of Amazon 7 August delevery date 8 august certified of Apple service centre phone is not working. @JeffBezos @amazonIN @nch1915
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Suresh Malla
(@sureshmsr) reported
@AmazonHelp Error message is about pin code and not talking about used product. If my product is not eligible then my product should not be listed there. Similarly if new product doesn't have exchange offer then it should be listed as no exchange.
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Prasad
(@InvestorPrasad) reported
Amazon and Flipkart Discount Sale and Indian Markets also started Discount Sale. Black Friday. Bank Nifty 1000 points down #investing #nifty
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Sunnieskye 💙💛🚜 🐺
(@1st_Julianna) reported
@jeffyguy @shitbutt3 @NFL If you use Comcast, do the trial at Amazon, then sign in to the Amazon app on the steaming selections on your tv. EZPZ.
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Aryan kumar Singh
(@Aryansingh82986) reported
@AmazonHelp @AmazonHelp but I have a complain regarding my order so i want to talk with social media team. please help me regarding my issue
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ST
(@ST32839849) reported
@AmazonHelp @JeffBezos #VarunGulati @amazonIN Please request you to not solve issues with internally it seems like you are not answerable on social media for your security concerns regarding mrp erros and I think customer feedback is also important when you internally solve issue. Isn't it?
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Devendra
(@Devendr05429343) reported
@AmazonHelp Your team always response wait till promise date if date over wait 4 days again.. I face same issue last 1.5 year but your @amazonIN team never solve issue. Prime user only drama. @Flipkart send any order within 2 days but your seller takes 4 days only for dispatching order
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Nizar Ahamed
(@sknizar) reported
@AmazonHelp S, received an email.but issue not yet resolved.
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Amazon Help
(@AmazonHelp) reported
@mohitBhakuni04 We understand your concern regarding the Amazon Prime membership access. As the offer is provided by third party service provider, kindly contact the respective service provider for any issues regarding the same. -Mahesh
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Mohit Khakholia
(@KoolKhakholia) reported
@AmazonHelp Dear team, I ordered basis the delivery date shown while pacing the order ie 25 Sep, however it is showing 24 oct now. Pls check and resolve the issue
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Ricky Kalra
(@rickykalra15) reported
@AmazonHelp I don't understand the disconnect here... When the product is not faulty, you would I ask for replacement?? It's a bad quality product which is my issue.. why you people are cheating with customers? Saying something else in the product description and sending such a cheap product
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Aqsa
(@Aqsa95030073) reported
Need a compensation for this delayed issue due to a technical glitch from Amazon
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🌺 𝕯𝖊𝖛𝖎𝖑'𝖘 𝖆𝖉𝖛𝖔𝖈𝖆𝖙𝖊 🌺
(@FillaneAmmisto) reported
@JustSoTippy Ok cause I saw a bunch of people claiming it got raised. My God, they're owned by Amazon who is already swimming in money and they have bad PR. A 70/30 or at least 60/40 would at least kinda calm it down.
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Partik Jangra
(@partik_jangra) reported
@AmazonHelp The item was broken in transit and now they can offer me full refund which i don't want.