Amazon status: access issues and outage reports
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Full Outage Map
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Website Down (44%)
- Errors (33%)
- Sign in (23%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Iztapalapa
|
Sign in | 6 hours ago |
 Frankfurt am Main
|
Website Down | 17 hours ago |
 Canton
|
Website Down | 1 day ago |
 Mesquita
|
Sign in | 2 days ago |
|
Moorpark
|
Sign in | 2 days ago |
|
Chicago
|
Website Down | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Anibal Gutierrez (@AnibalGuti15760) reported@AmazonHelp Just to give you an idea how much the unwillingness of your tech support to help.I have t send a routers to be fix,the manufacturer required a copy of the invoice which we can’t access to the account any more,the hacker is controlling that account. How do I get that info ?
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Paul Roundy (@PaulRoundy1) reported@JeffersonianAll @ChrisGloninger I was among the first scientists to highlight in the media the risk this El Niño event becomes the worst in centuries. But the resulting Amazon & Indonesian fires are natural in those regions. These ecosystems need occasional fire. The human communities will indeed have problems & should be preparing now (or last year). The Indian monsoon has been in drought, but nothing like 1877, & they're much better prepared today. But in terms of climate change, very few organisms are dying out because of temperature. It's about the smallest aspect of modern extinction. What actually matters? Over hunting, overfishing, & direct mechanical habitat destruction. The climate bodies are wrong. IPCC has it roughly right, but a little hyperbolic because of reliance of so many papers on RCP 8.5. I've even published studies using it.
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AFCB Oldgit 🏴🇺🇦 (@AFCBOldgit) reported@DeborahHD @amazon I don't know about you, but we sometimes have an English girl deliver to us, she's EXCELLENT, but it's virtually always foreign delivery drivers that are the problem, and some, hardly speak English, so whether they're trying to do everything to avoid talking I've no idea 🤷
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David Murithi (@DaviMurithi) reported1 Customer research. Involves digging through reviews i.e. Trustpilot, Amazon to identify recurring patterns, avatars, benefits, objections and their frequencies. This is the most crucial step. You get this step wrong & you will flush all the ad budget down the ******* toilet
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Amazon Help (@AmazonHelp) reported@LexiTheLawNerd Hey there! Thanks for reaching out to us and sharing your feedback. While Alexa for Shopping cannot be removed entirely, the chat window can be dismissed or closed. If you're on the chat window in the Amazon Shopping app, you can dismiss the Alexa for shopping screen either by swiping down the chat window, by clicking on the Alexa icon in the bottom of your app, or clicking on the cross (x) in the top of the chat window. Hope this helps. -Shannon
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DARmama (@DARmamabear) reported@JohnBWellsCTM @stevendenoon I recently bought a classic book on Amazon. The typeset was awful, the pages had paragraphs misaligned & terrible readability. It was published in Venezuela w/out original copyright info. How can this be? Since hearing JBW talk about the destruction of books, I KNEW what it was
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Bronx (@Bronx_wrangler) reported@Essiex2a And all international firms and all large corporates in SA. All are compliant. Do you prefer the 30% black elite shareholding? StarLink proposed to do be same as Amazon. Do you oppose StarLink in SA? The issue is the GNU.
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lon :3 (@seunginplushies) reportedAmazon truck is so slow plus albums are coming tomorrow instead of today 😭😭😭
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𝙹𝙱 (@KOTULCN) reported@ScullySherSpock @HailMaryLogs There has been differing interpretations of what was said. Amazon is likely waiting out until sales of the dvd release die down and then release the 4 hour directors cut…got milk that consumer money.
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Layla (@67lld) reported@akafaceUS Amazon has nothing to do with it. People would still go to them if it wasn’t a thug hangout. And thugs crashing the stores and roaming around causing problems. Many stores and restaurants have closed because of them. Yes, restaurants too. They would rather close than deal with a lawsuit, trying to refuse service to some of these people now. They would rather close and clean up after them or put up with their behaviors. And the added theft is crazy because of them.
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🇺🇲king John🇲🇽 (@J0HNM45T3RCH13F) reported@8BitDo Getting it tomorrow Amazon do to a payment info issue but updated the info getting it tomorrow can't wait
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danny b.gohain (@dannygohain) reported@AmazonHelp Just solve my issue i have been transferred to 20 agents as of now this is absurd pathetic customer support @amazonIN
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Max Hailperin (@MaxHailperin) reported@AmazonHelp Just go ahead and escalate it. Tell them to track down the agent who has that license plate and give them an appropriate message. If you care. If you want to do more than just toss your packages out into the world and hope for the best. They are your packages. Care or not.
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Janiac the Hedgehog 🏳️🌈 (@janiac_the) reportedSomeone gotta shut down Amazon MGM Studios, because that's two game related shows under them that have had a star suffer a major injury-
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dgaf_dizzle (@HasanFarazDada) reported@AmazonHelp The problem has not been resolved, no one has called me back and i am being sent around in circles. I am shocked by how bad the customer service is and hope this reached a wider audience.
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shivam maurya (@shivamm57995718) reported@AmazonHelp Your team is saying they have investigated but there are no issue so but I have received damaged product kindly refund the money
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Sebastian Caniulao | Ecommerce Email & Growth (@canipack21) reported@eliweisss Good problem to have. The piece I would move up the list alongside the hire is pulling those Amazon buyers onto the owned list, since the channel gives you almost nothing on repeat. Insert cards plus a registration offer was the only bridge that ever worked for us.
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bhavesh shah (@bhaveshshah) reported@AmazonHelp @JeffBezos Hi it still doesnt work .. even tagging @JeffBezos doesn’t seem to work for a simple return issue
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Jane Reynolds (@JaneReynolds8) reported@AmazonHelp Thank you. I’m normally a very happy customer so it’s not a huge problem, but I will just fill out the form.
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tim212 (@tim2_12) reported@FromPemberley @Meredicchio Fair enough best of luck. Ftr I’m not saying these stocks will not go down, but if your contention is that the Iran war will cause Microsoft, Google, Amazon, and Meta to go to 0 I will take the other side of the trade.
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Good Morning Donkey Fans (@mornindonkeyfan) reportedBRONCOS WEEK 12 - @Steelers vs. Dr. Rogers Steelers with a new coach and world renowned medical expert at qb. I don't know if they will be good or terrible. My gut says terrible given the change and age of their virologist. But if history shows you anything the steelers find a way to be good. Amazon Prime game warning....make sure you help the rents with logging on and passwords as part of turkey day.
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Derek Johnson (@rattletrap1776) reportedProtesting Data Centers because you do not like AI… Is like Protesting to shut down Amazon Publishing and Printing because you read one bad book… 😝 Stop being ig—nernt 🤡📌
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Michael Rucker (@wmrucker) reported@amazoncareers @amazon You have a real problem when a candidate for a job can’t get or receive emails from talent acquisition but can receive emails from shopping and careers (applications received/changed)
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Cker (@DesigningMind) reported@akafaceUS Here was the problem with mall design. They are massive. You park on one side at an anchor store for instance. It’s January so you and your kids all have coats on. You walk into the mall and there are no buggies/carts. You walk throughout that mall supposedly buying at many stores with only two hands that are already taken up with coats kids snacks drinks… are you gonna walk back to your car to drop off your packages midway through and then go back into the mall and walk another mile to get to another store to carry bags back? That was the reality of malls. And we did it because there were no other options, they were beautiful, and felt vibrant … so we put up with the . drawbacks. However, many got old, became a place that needed more and more security, and the downside design issues are fixed with online shopping . Amazon: you’re exhausted from a busy day you put the kids to bed. You relax on the couch buy everything you need and it’s at your door when you get home from work the next day. No-brainer. My vote would have been to fix malls. Online shopping should’ve been taxed and physical stores should have been tax free to encourage people to get off the couch, walk! and actually see the products that they are buying, and have a social day shopping with their family.
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two (@one2gloss) reportedthis is not a recall btw it just an amazon issue
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Al Hood (@albhood) reported*You DO have to download Prime Video, sign in with an Amazon ID (free), and purchase the Hurricanes Hockey Network channel *You DO NOT get a discount if you are already a subscriber to Amazon Prime *This will NOT be the only way the HHN will be available
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Ramdutta (@jyoti_ramdutta) reported@amazonIN Hi, I raised an issue for non credit of cashback in respect of my Amazon Now order placed yesterday but instead cashback, full amount of refund has been issued. Kindly open the link for DM so that I can share the order ID.
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Amazon Help (@AmazonHelp) reportedHey there! Thanks for reaching out to us and sharing your feedback. While Alexa for Shopping cannot be removed entirely, the chat window can be dismissed or closed. If you're on the chat window in the Amazon Shopping app, you can dismiss the Alexa for shopping screen either by swiping down the chat window, by clicking on the Alexa icon in the bottom of your app, or clicking on the cross (x) in the top of the chat window. Hope this helps. -Tasha
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leelakurup (@leelakurup) reported@Tukaram_IndIAS Sir what about companies do not deliver items prepaid and show on line its delivered. Amazon delivery is doing it off late. Then call them convince them item not delivered. Big problem. Any remedy??
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mitrebox (@mitrebox) reportedVarious economic conditions, regulation, debt has broken up American companies into mostly sector bases. Amazon kind of an exception. In Asia, however there is little trust and the courts are slow. If you can't trust the system you need to grow, you become the system.