Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (46%)
• Errors (29%)
• Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Marquette	Website Down	51 minutes ago
Boston	Sign in	5 hours ago
Bordeaux	Errors	13 hours ago
Gonesse	Errors	16 hours ago
Mexico City	Sign in	16 hours ago
Marquette	Website Down	19 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Milk Road AI (@MilkRoadAI) reported 3 minutes ago

  This chart is Morgan Stanley's answer to the biggest bear argument against AI, that token prices have to crash and margins have to collapse (Save this). Instead, it shows the opposite happening as Nvidia's chip generations advance. Data centers running Blackwell chips already earn roughly 58% net margin on token sales and that number climbs to about 78% on Rubin and as high as 90% on Feynman, Nvidia's next two GPU generations. Here is how you can benefit from all of this. Nvidia benefits first and most directly, because this chart is essentially Nvidia telling investors its chips get more profitable to run every single generation, which is exactly the pitch that keeps hyperscalers locked into upgrading rather than sitting on older hardware. Microsoft, Amazon, and Google benefit next, since they're the hyperscalers actually operating these data centers and selling AI capacity through Azure, AWS, and Google Cloud. Rising net margins on token sales mean their AI infrastructure investments turn profitable faster and cloud providers can cut prices to win more customers while keeping profitability intact. Oracle is a name worth watching here too, given how aggressively it has leaned into renting out Nvidia GPU capacity through its cloud infrastructure business, so improving token margins directly strengthen the economics of that entire strategy. Astera Labs plays this from the connectivity side, making the chips that link GPUs, CPUs and memory at rack scale, with revenue up 93% year over year. Vertiv benefits as the company supplying the power and cooling systems these dense AI racks require, backlog having more than doubled to over $15 billion. Credo Technology sits in similar territory, building the high-speed interconnects that move data between AI processors and networking gear for its own set of customers. IREN captures this on the compute side, having pivoted from bitcoin mining into AI cloud and targeting over $3.7 billion in annualized AI revenue by end of 2026 after committing to deploy 150,000 GPUs. Coherent rounds out the networking layer, making the optical components used in the high speed gear connecting GPU clusters together, a less obvious pick tied to the same data-movement bottleneck. Celestica manufactures the networking hardware and servers hyperscalers rely on, giving it exposure to the physical buildout without betting on any one chip architecture. Super Micro Computer closes the loop by building the actual server systems that house Nvidia GPUs, capturing volume as data centers scale regardless of which cloud provider ultimately wins. Milk Road is tracking each and every layer of this and if you want to know the trades we are making around this, you can come join us using the link below for just $1.

• 
  ordinary deal (@dealbakerjones) reported 3 minutes ago

  @SeanMombo it's unbelievably bad. might be exposing a deeper issue (Amazon is competing with temu for lowest quality/cost)

• 
  Dabi (@parimalsaxena) reported 6 minutes ago

  @amazon @amazonIN @AmazonHelp Today (6 August), I still haven't received my refund. The Amazon app now shows "Refund issuance failed" and asks me to contact Customer Service, but I'm unable to reach your support through the app. Refund Amount: ₹292 Kindly look into this issue and help process my refund.

• 
  E Deniz (@derwaly) reported 9 minutes ago

  @AmazonHelp Hi. I am a member of both Amazon USA and Amazon Turkey. When I call Amazon support phone number in Turkey “0 850 390 2153” with my Turkish mobile phone in Turkey an English voice message greets and shuts down. I can not reach customer service.

• 
  DER3181 (@der3181) reported 9 minutes ago

  New type of harassment by @amazonIN! They will ask you to courier return / replacement items on your own. And this is not mentioned anywhere in the product page. Worst of all, horrible treatment by customer support guys. I went through 3 layers to reach this guy on call. Funny thing is - one madam booked a return for wrong item! Listen to the conversation. May be this practice was there since long time. But this is the first time i came across this practice. I am not saying this practice is wrong. Amazon should mention this in product page! Because of Amazon's fault, I need to- 1. Go to a print shop and get a printout of labels 2. Book a courier 3. Stay at home for pickup putting aside all my other We use your platform for hassle free experience. Not for such hidden clauses that trouble us. @nch1915 @jagograhakjago Please look into this!

• 
  I Kaya (@kaya85kaya) reported 12 minutes ago

  @sjb987654321 @edels0n Issue is if Ai buildout of Big Ai of ~$6T in the next 4 years is to happen. Maybe half can come from core business cashflow leaving $3T to come from debt or new equity issues If $1T can be borrowed That means a wall of $2T of stock sales from Meta Google Amazon Oracle etc

• 
  Steve Sanders (@JLknl5) reported 14 minutes ago

  @VictorAbundis00 @ClayTravis Bad take. Women’s basketball should be mocked relentlessly. Grown *** giant Amazon women playing a slow unathletic below the rim gm all while doing so with a baby sized ball that even 6th grade boys have to give up. Total unwatchable joke. 🥴🤡

• 
  Throne Of Silence 🇺🇲 (@MWill2025) reported 18 minutes ago

  @DanWilson2727 @TheJadeWarwick @grok Calling basic history 'victimhood' is the ultimate cope. European empires didn't sail across oceans to murder and colonize out of charity mate, they were starving for land, gold, and free labor to fix their own miserable conditions at home. Every place Europeans took over were developed societies; they didn't go to the jungles in the Amazon and carve out new land, they intentionally targeted areas that were developed and civilized.

• 
  Trade Research Ai (@TheBenchTrades) reported 18 minutes ago

  Apple, Microsoft, Nvidia and Amazon are all green nine minutes into the session. The Nasdaq 100 is down 0.70%. Something underneath is eating it.

• 
  Vibash (@tvibashkumar) reported 18 minutes ago

  @AmazonHelp With the link provided I was connected to an agent whose response was like for my issue there is no solution if you have any other issue then they will be able to help.Thats the answer from a customer care wow seriously this is how you treat your customer

• 
  Fingernails that Shine Like Justice (@jawjagrrl) reported 19 minutes ago

  @Breaking911 Not just Amazon. Ive had perishable food left on the ground in a ditch almost a half mile from the house (fed ex). Watched a fed ex driver repeatedly kick a box clearly labeled "live animals" up my sidewalk (and deliver a day late). Ordered the same item to be delivered to another address 3 times... never made it once (Amazon via UPS). Only one that has never let me down? USPS. ive had the local postmaster bring me fish before bevause he spotted them on the way out and knew they didnt need to sit overnight.

• 
  Prue Millsap (@MillPrue) reported 21 minutes ago

  @Brandon_Rudolph @amazon Yeah placement fees are terrible too.

• 
  HELL ON EARTH✰ (@BandmanNay) reported 21 minutes ago

  Dog ****** be in Amazon crispy asf Amiri down😭😭😭😭

• 
  Amazon Help (@AmazonHelp) reported 24 minutes ago

  @RihanMidlaj Hello! We're sorry to learn of these access issues! Without sharing personal or account details, pleasse let us know which Amazon site you use (.com, .uk, .ca, .au, etc.)? -Christie

• 
  bishara (@bishara) reported 26 minutes ago

  the companies fomo for Ai implementation within their Apps or even appliances has literally ruined the experience for all of them most are absolutely useless and terrible manufactured “need” for Ai like what do you mean Ai chatbot while scrolling through Amazon? what do you mean Ai summary for my emails of the day? what do you mean fridge or microwave with Ai tech?

• 
  RavenHaven (@RavenHaven01) reported 27 minutes ago

  @Is_Sophia2 I can tell you which books you DON’T want to publish, especially if you are only generating AI content. I recently ordered a LOGIC GRID PUZZLE book from Amazon only to find it’s worthless because there is no LOGIC involved. While trying to find out who the publisher is from the barcode, I got this response from Grok about how this could even be possible: ***This is extremely common on Amazon KDP (Kindle Direct Publishing) right now, and your experience as an advanced solver is exactly why these books fail so hard. Amazon’s print-on-demand system lets essentially anyone upload a PDF interior + cover, set a price, and start selling with almost no human review of the actual puzzle content. There is no requirement that the logic be consistent, the grids properly formatted for print, or the clues free of contradictions. The “author” never has to solve a single puzzle themselves. Once it’s live, Amazon prints a copy only when someone orders it (exactly like the Coppell, TX imprint on your book from August 3, 2026), so the uploader takes zero inventory risk.51 Why the grids and clues are broken Logic grid puzzles demand precise constraint satisfaction: every clue must be consistent, the grid layout must support unique deductions, and the whole thing must have exactly one solution. Generating that correctly is non-trivial. •Cheap or AI-driven generators (ChatGPT-style tools, low-end puzzle software, or semi-automated scripts popular in the “KDP side hustle” community) routinely produce contradictory clues, impossible setups, multiple solutions, or mangled grids. Large language models are particularly bad at this—research on grid-puzzle reasoning shows even strong models like GPT-4 achieve only ~5% accuracy and frequently introduce wrong premises, faulty eliminations, or inconsistent chains.88 •Layout problems (wrong cell sizes, crushed gutters, misaligned categories, etc.) are pure formatting failures that happen when someone exports without testing a real print proof. •Many of these books are mass-produced for keywords (“logic grid puzzles,” “brain teasers for adults,” etc.) with minimal or zero human verification. The goal is volume and passive royalties, not quality. Similar complaints appear regularly on other AI/low-effort puzzle and activity books.91 In short: the person who uploaded it almost certainly does not understand (or care about) how a proper logic grid works. They treated it as low-content filler that looks plausible enough to sell a few copies before the one-star reviews pile up. Amazon has tightened some rules (AI disclosure requirements, limits on daily uploads, scrutiny of mass-generated low-content titles), but enforcement is imperfect and logic validity is not systematically checked. Puzzle books sit in a gray area—they’re allowed as long as they aren’t pure blank/repetitive pages—but the platform prioritizes ease of publishing over expert quality control.115 You’re not alone; advanced solvers frequently report the exact same frustration with these KDP titles. Traditional sources (Dell magazines, established puzzle publishers, or carefully vetted indie creators who actually solve and proof their own work) remain far more reliable.

• 
  Soft Core Libertarian (@Libersomethin) reported 30 minutes ago

  @NYCMayor Sounds like a local problem, not something Amazon should fix for you if the rest of the country is okay with the bikes

• 
  Amazon Help (@AmazonHelp) reported 33 minutes ago

  @rajusharma_it @rajusharma_it Please copy the link and access it from a different browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link, it will redirect you to Amazon app where you can connect with our team via chat. -Indhu

• 
  Ki (@Ki_fun_thoughts) reported 33 minutes ago

  I rarely say nice things about customer service. @amazon, but I have to admit, hands down, they keep impressing me. I tend to have odd complex returns, and they simply handle them every time (and I log it all). They do what I would do (and do) for my customers.

• 
  Mr PitBull Stories (@MrPitbull07) reported 33 minutes ago

  DOGFIGHTING OPERATOR SENTENCED TO 475 YEARS IN PRISON AFTER MASSIVE ANIMAL CRUELTY CASE Vincent Lemark Burrell, 57, of Dallas, Georgia, was convicted after a four-day jury trial in Paulding County Superior Court. The jury found him guilty on all 103 charges: * 93 felony counts of dogfighting * 10 counts of cruelty to animals The judge imposed the maximum sentence on every count and ordered the sentences to run consecutively, resulting in a total sentence of 475 years in prison. The case began in November 2022 after an Amazon delivery driver reported seeing numerous dogs chained outside Burrell's property. When investigators searched the property, they found 107 dogs, most of them pit bulls, living in heartbreaking conditions. Many were severely underweight, chained with heavy logging chains, deprived of proper food, clean water, and veterinary care. Several had scars and injuries consistent with dogfighting, while some reportedly had teeth that had been forcibly removed. Authorities also discovered equipment and records commonly associated with organized dogfighting, including a dog treadmill, a breeding stand, a break stick, veterinary supplies, dog-sale contracts, and documents linking Burrell to known dogfighters. The dogs were rescued and removed from the property with assistance from federal authorities before being placed into the care of rescue organizations. Prosecutors believe the 475-year sentence may be the longest prison sentence ever imposed in the United States for an animal cruelty case. Regardless, it stands as one of the harshest punishments ever handed down for crimes involving the abuse and exploitation of animals. For many, the case is a reminder that animal cruelty is not a minor offense. It is a serious crime with devastating consequences, and in this case, the punishment reflected the scale of the suffering investigators uncovered.

• 
  Maltesh (@malteshk) reported 33 minutes ago

  @AmazonHelp Hello, i dont know what is happening. Can someone update me the real status? I have received tons of mails and again i have been asked to go through the return process in app which is not working.

• 
  Lee Stetson🇺🇸⚓#🟦 (@flankspeed_) reported 37 minutes ago

  @LOP_LWO @Vince39979839 Appreciate the good faith conversation. A rarity on here. Not sure that IP is a legal issue, not should it be. Paramount is paying handsomely for it. Netflix, MGM & even Apple have very deep pockets and could be acquiring more or even creating their own. MGM owns James Bond and has failed to capitalize on it. The IP generally allows for a blockbuster release every couple years, not a steady stream. This is true for theatrical which is why you are seeing Amazon put a lot of their IP into their streaming service as a series, not theatrical. The fact is, far more people get their entertainment in home than in the theaters and wether that is a 90 minute movie or 8 hour series, its still entertainment.

• 
  PabloMCabello (@PabloMCabello) reported 37 minutes ago

  Hello @AmazonHelp I'm having a problem with a charge that I was billed again for and I can't get it resolved in the chat, could you give me a solution?

• 
  loupl 🏴‍☠️ (@cortexbt) reported 42 minutes ago

  JEFF BEZOS REVEALED THE ONE DECISION RULE THAT KEPT A TRILLION-DOLLAR COMPANY FROM MOVING LIKE A GIANT. Most companies slow down as they grow. His name is Jeff Bezos. He built Amazon by treating decisions as two different kinds of doors. Some are one-way doors. They are hard to reverse, so they deserve time. But most decisions are two-way doors. You can test them, reverse them, and try again. Bezos said those decisions should be made quickly, often with about 70% of the information you wish you had. The mistake is using permanent-decision caution on reversible decisions. Watch Bezos explain the framework that kept Amazon fast while it became one of the largest companies on earth.

• 
  Eastward.T (@eastward_tim) reported 43 minutes ago

  @WeTheBrandon He used his Amazon app Problem solved

• 
  Govind Ram (@GovindRam69493) reported 45 minutes ago

  @AmazonHelp Your support is incapable of resolving this. I got the following message from your AI support "Customer Service Chat is still learning and will be able to solve issues like this soon."

• 
  Perspez (@perspez) reported 48 minutes ago

  $SLNH THE AI INFRASTRUCTURE BUILDOUT – Part 2/8 The Hyperscalers Raise the Stakes The central question is no longer whether Microsoft, Meta, Amazon and Google can afford to keep building. It is whether the economic returns can develop fast enough to support another round of even larger investments. Their latest reports show that demand continues to run ahead of available capacity. Microsoft offered the clearest example. Azure grew 43%, and its annual revenue exceeded $100 billion for the first time. Even after adding substantial infrastructure, Microsoft said customer demand remained above the capacity it could supply. When software and engineering improvements released additional CPU or GPU resources, that capacity was absorbed almost immediately. Microsoft is not expanding solely in anticipation of a distant market. Much of the demand is already waiting for the infrastructure to arrive. Google shows how the same investment can support several businesses at once. Cloud revenue rose 82%, operating profit expanded sharply and backlog reached $514 billion. The company is also deploying its models across Search, advertising and consumer products, spreading the potential return across a much broader platform. Alphabet nevertheless remained supply constrained and raised its capital-spending outlook to accelerate capacity delivery. Amazon provides the clearest view of how far in advance customers are securing compute. AWS revenue increased 37%, while backlog climbed to $496 billion. Amazon expects capital spending to reach $220 billion in 2026. Management still does not expect to satisfy all anticipated demand in 2026 or 2027. A large share of future compute capacity has already been reserved, with some commitments extending into 2028. Meta represents a different economic model. Microsoft, Amazon and Google can rent scarce compute directly to customers. Meta must earn its return indirectly through stronger advertising, higher engagement, better recommendations and new products. Revenue rose 28%, while the company maintained a capital-expenditure outlook of $130–145 billion despite rising depreciation and pressure on near-term cash generation. The monetization models differ, but the investment decision is broadly the same. All four companies are willing to absorb substantial costs today because failing to secure enough capacity could limit growth across their most important businesses. These commitments now extend far beyond servers. The hyperscalers are reserving chips, memory and networking equipment while also securing land, energy, buildings and development capacity years before many sites begin producing revenue. That delay changes how the spending appears in financial statements. A data center can consume capital for years before opening. Once operational, it may support revenue for decades. Free cash flow can therefore weaken during the construction phase even while underlying demand remains strong. The more serious risk is not necessarily a sudden collapse in demand. It is a mismatch between the infrastructure being built and the economics available when it opens. A campus delivered late, at excessive cost or around an architecture that has already changed can produce disappointing returns even in a growing market. Not every announced project will justify the capital invested in it. For now, the reports describe four companies trying to avoid a more immediate problem: allowing limited capacity to restrict growth during a major technology transition. The hyperscalers are not retreating from the buildout. They are increasing their commitments and drawing the rest of the infrastructure chain forward with them. ■ Part 3 – GPUs, CPUs and the Expanding Compute Layer: How denser and more powerful systems reshape everything built around them.

• 
  Mark Schultz (@wordrefiner) reported 51 minutes ago

  @reeseys They already tried. They scraped my website one night, thousands of hits! It didn't do them any good because every book published has spelling, punctuation or other errors. I like your idea about returning books written by AI. Amazon would stop publishing them if they lost money.

• 
  Jake Martin | Amazon Advertising 🛠 (@jake_rm_) reported 1 hour ago

  Most of the click share for a keyword on Amazon goes to the top 5 ASINs. Browsing keywords spread it around more. But for the majority of keywords, the bulk of it sits at the top. That's just where the highest intent traffic flows. You can still run profitable ads further down page 1, or on page 2 and 3. Cheaper clicks, less intent. They won't deliver the sales volume that top of search does. So be clear about which one you're buying when you set the bids, or when you define your campaign's goal. The lower placements protect your ACOS. The top ones grow the account. Both have a place. Only one of them scales.

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  david ball (@daveyballyXIIII) reported 1 hour ago

  @TheCriticalDri2 You forgot the charity shops as well, you are right business have been obliterated by the online giants like amazon etc..walking down any high street now is something out a disaster movie