Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (48%)
• Errors (28%)
• Sign in (24%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Prairieville	Website Down	13 hours ago
Manaus	Errors	17 hours ago
Cergy	Sign in	19 hours ago
Welver	Errors	19 hours ago
Paris	Errors	22 hours ago
Edison	Website Down	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Soorya Kumar S (@SooryaKumarS1) reported 6 minutes ago

  Respected @AmazonHelp I did not get the order, but showing as delivered. More and more issues with amazon

• 
  Thomas J (@keepURassHOME) reported 6 minutes ago

  @adityasvlogs55 @RewardsSupport Last several months they've either been out of stock or it won't let me redeem {that started today} in the. U.S. Never had issues getting Amazon before 2026

• 
  Mark (@MTrad25) reported 11 minutes ago

  UK stocks to watch — Fri 31 July Month-end, and a strong handover: FTSE futures +0.4% after Asia’s violent rebound — KOSPI up as much as 17%, Samsung and SK Hynix near +30%. NatWest — H1 results, the third big domestic bank in four days, and the pattern hasn’t been kind: Barclays was the FTSE’s biggest faller on its own results day Tuesday. NatWest arrives off a Q1 that delivered 18.2% return on tangible equity and £1.4bn attributable profit. What moves the stock won’t be the profit line — it’ll be margin guidance into a BoE that just showed three hawks. Taylor Wimpey — the most interesting setup on the board. Sell-side positioning is unusually hostile: Goldman cut it to a sell in May, and the broker split now runs 1 buy, 2 hold, 3 sell. It reports into a rate market that spent yesterday removing hike risk — September odds fell to 40% from above 50%. Low expectations plus a friendlier discount rate is how surprises happen. Watch the order book and margin guidance, not completions. ITV — H1 results. UK advertising is the cleanest read on domestic corporate confidence there is. Tech trusts — Scottish Mortgage, Polar Capital Tech. Microsoft and Amazon proving AI demand produced a 17% KOSPI day. The UK vehicles are the second-order beneficiary, and they’ve been sold hard for a fortnight. $EZJ — last session before Castlelake’s firm-offer deadline on Monday. Apollo’s follows on Friday. Whatever happens now happens fast. Oil majors — Exxon and Chevron report today, after Shell’s $9.8bn came largely from trading and refining rather than production. If the US majors show the same composition, that’s a sector-wide signal: the money in this crisis is in moving barrels, not owning them. The month that was: the FTSE 100 touched a record high this week. The KOSPI is down ~25% in July, its worst month since 1997. Same AI story, opposite ends — because London owns almost none of it. The index everyone calls old-fashioned just won a month by not owning the thing everyone wanted. Worth remembering next time that’s framed as a weakness.

• 
  Pallavi Garg (@Pallavi46607144) reported 12 minutes ago

  @AmazonHelp Your own Customer Care admitted on 29 that the product was still with your team and had been marked as "Delivered" by mistake. Even after acknowledging the error, your team has failed to resolve the issue or deliver my order. This level of negligence is completely unacceptable.

• 
  RS (@WithRitesh) reported 13 minutes ago

  Q-com looks like a Telecom arena of 2000’s. Eventually ~3-4 players may survive and that will be different from the below list. One for sure is Eternal. At present, even for Swiggy it looks difficult to carry on for long run as the competition keeps on increasing. Zepto will be taken over soon if cash raise becomes difficult. So Eternal and what else? May be Amazon / Flipkart / Big Basket / Reliance. (Here also 1-2 will back down)

• 
  Irene Baker (@Venus_Dawn) reported 14 minutes ago

  @ProudlyBoer If it started with the Amazon wish list, then you probably think it has something to do with the wish list. It doesn't. I've seen South African refugees atacked up & down over anything at all that they post. Both America and South Africa have black people who hate white refugees.

• 
  BlackwellBoy (@Blackwellboy) reported 16 minutes ago

  Question for anyone who knows Amazon well: is there any way to have them confirm a unit is genuinely new and sealed, or get the package physically inspected before it ships? I need another GX10 for work and Amazon is realistically my only option, but I’m not keen to repeat what happened last time. Why I’m asking: •$6,700 GX10 arrived, box crushed, tape broken, ASUS retail box already opened, seal broken. Charger there, computer gone. •Filmed the whole unboxing, continuous, 17 mins after delivery. Amazon said they didn’t need it, “we trust our customers.” •Their investigation concluded it was stolen and told me to get a police report. •Got one. NSW Police recorded it as a stealing incident, official document with every field Amazon asked for. •Amazon rejected it and demanded the full internal report that police legally can’t release to me. Lodged a GIPA application to try anyway. No deadline extension, no call to the officer, no answer on what was missing. •Weeks of it. No refund, no replacement, no credit. •Bank reviewed the evidence and refunded the lot. Zero help from @amazon start to finish. @NVIDIAAI

• 
  DON G (@KINGGGE_) reported 16 minutes ago

  "I thought you knew me." He points behind me. "I was trying to get the Amazon driver before he left." I turned around. The driver thought I was flagging him down too. He had stopped his van in the middle of the street. Meanwhile, my next-door neighbor saw all three of us standing there looking serious and assumed somebody had been hit by a car. She yelled, "WHAT HAPPENED?!" Another neighbor came outside holding a first-aid kit. A guy walking his dog crossed the street because he thought he was about to witness something dramatic. Even the mail carrier slowed down.

• 
  Patrick Cassady (@RuleOfSaints) reported 22 minutes ago

  @RachelToRome I started refusing to do business with companies with bad customer service in foreign countries 20 years ago. The only one that is hard to get rid of is Amazon, but Amazon's good return policies and terrible local retail price gouging keeps me doing business with Amazon.

• 
  Margi D (@Margiedaly4) reported 24 minutes ago

  @marypeters7615 I put earnest money down on a new Villa in Englewood. I have cousins there. I just ordered my St. Joseph and 30 Little Jesus from Amazon. I have to sell to buy they have my closing date as end of September. It’s a corner unit for my Chihuahuas.

• 
  ʀɪɪɴᴢ ༝﹏༝ (@heevanthusiast) reported 28 minutes ago

  @LHSGlobalTeam Hello @BELIFT_LAB @amazonmusic, We would like to report an issue with EVAN’s artist profile on Amazon Music. An unrelated song has been incorrectly associated with his artist page. Please look into this matter and correct it as soon as possible, thank you.

• 
  Vinod Chendhil (@vinodchendhil) reported 29 minutes ago

  @BakarBansal Always make them buy from Amazon/website that way you can reimburse them and have the deal go through. Else this is an issue.

• 
  Jayesh Chaudhary (@Jdchaudhary37) reported 31 minutes ago

  @AmazonHelp **Order #: 404-0028390-8448378** I am writing to complain about my Amazon Fresh order (Order #: 404-0028390-8448378). I received a damaged product. I have already contacted Amazon Customer Service more than two times regarding this issue, but it has still not been so

• 
  Pelican (@PelicanAI_) reported 39 minutes ago

  @cryptorover The rally is real. The number is not. Nikkei 225 is 64,610, up 2,742 points from Thursday's 61,867.43 close. That is 4.43 percent. But the Nikkei is price-weighted, and today is Advantest up 16.9 percent, SoftBank up 14.5, Tokyo Electron up 6.4. TOPIX is the cap-weighted index, the one that actually tracks market value, and it is 4,013.70 against a 3,952.50 close. That is 1.55 percent. 76.3 trillion yen is 5.5 percent of the entire Tokyo Stock Exchange, which is about 1,375 trillion yen. Apply the real TOPIX move and you get roughly 21 trillion. Apply the Nikkei's 4.43 percent to every listed share in Tokyo, which nobody should, and you still only get 61 trillion. The conversion has the same problem. 76.3 trillion yen at today's 160.68 per dollar is 475 billion dollars. Getting to 510 or 520 needs the yen near 147 to 150. It is sitting near a 40 year low. And the driver you left out: the Philadelphia semiconductor index closed up 8.19 percent overnight on Microsoft, Amazon and Meta earnings, and the BoJ held at 1.0 percent on an 8 to 1 vote an hour ago.

• 
  Sean (@Mwgfghost) reported 44 minutes ago

  @miles_commodore I work at Amazon and when I worked in one department we had totes full of the stuff and even though it was sealed you could still smell it before it all came down the conveyor. So gross. I think we eventually shipped it to a different site cause ours didn’t handle that.

• 
  Pokémon Deals, Restock and Alerts (@PokemonRestockr) reported 44 minutes ago

  Still available you may need to scroll down in sellers find shipped and sold by Amazon and price $36.98✅

• 
  niy #RIDEORDIE (@witheevan) reported 46 minutes ago

  @LHSGlobalTeam Hello @BELIFTLAB @amazonmusic, We would like to report an issue with EVAN’s artist profile on Amazon Music. An unrelated song has been incorrectly associated with his artist page. Please look into this matter and correct it as soon as possible, thank you..

• 
  bug (@bugaboo_music) reported 47 minutes ago

  idk man there is more serious **** to be concerned about than LITERAL GARBAGE i’m still just in disbelief she ******* TRACKED DOWN my roommates JOB based off an AMAZON package - seriously get a ******* life lady and chill ******** out omg

• 
  xxx sexy porn (@miledelivers) reported 47 minutes ago

  Hd to me that I cheak login and found found it on Amazon prime ok I will send you the link and send me the address I can get you a link to the order of the order for me to go to the order of the order for you guys to store ty beanie and found found it on the way to me

• 
  MAYANK PANDIT (@mayank8016) reported 48 minutes ago

  Hey @amznsellerhelp @AmazonHelp, If this is the poor level of support you provide to sellers trying to set up a business, I can't imagine what kind of support customers get! Absolute system failure and terrible communication. Fix this technical loop so l can actually register!

• 
  ASHISH PATEL🇮🇳 (@Ashish261088) reported 49 minutes ago

  Hello @AmazonHelp, I recently canceled an order, and while the product amount has been refunded successfully, the platform fee has not been refunded. Since the order was canceled, I request you to kindly refund the platform fee as well. Please look into this issue and assist.

• 
  Hannes Phinney (@Hannesph) reported 51 minutes ago

  @ChrisPentzell I'm ordering more from Amazon right now! (oh wait, that's part of the problem)

• 
  Tom Luntz (@LuntzTom) reported 52 minutes ago

  @DoDeportations This is terrible for America. 🇺🇸 Shame on Amazon !! Really disappointed guys 👎🏿

• 
  Paul Marson (@IlTiempoGigante) reported 54 minutes ago

  @liam43102 @amazon I worked for Evri nearly ten years and trust me Amazon have been farming work out to them for at least the last three. They should be castigated for pimping work out to them at a knock down cost whilst charging their Prime customers a mint, but that never seems to get mentioned.

• 
  Anthony Donataccio (@adonataccio) reported 56 minutes ago

  💸The AI infrastructure arms race has gone full deranged. Hyperscalers blew 415-485 billion in 2025. 2026 commitments: 700-725 billion. 2027 forecasts: $1T–$1.4T.Meanwhile free cash flow is collapsing: Google’s first negative FCF since 2004. Amazon negative. Meta down 90%. Microsoft down 23%.So they’re about to flood the market with $250B of debt in 2026 and $400B in 2027. This isn’t investment. It’s a leveraged bet that the AI bubble never pops. #AI #DataCenters #BigTech

• 
  Oli (@OInvests) reported 1 hour ago

  Here’s what actually caused yesterday’s 30% rip in $IREN and $NBIS. Three converging factors: 1/ Citadel block trade - Leopold Aschenbrenner’s Situational Awareness fund was running 4x leverage concentrated in AI infrastructure names. The July selloff triggered margin pressure. Citadel stepped in and bought Leopold’s entire public equity portfolio in a single off-market block transaction before the open on July 30. The moment forced selling pressure was cleared, shorts scrambled to cover. 2/ Deeply oversold territory - both stocks had been artificially depressed by a single forced seller throughout July. Once that structural selling threat was eliminated the technical bounce was violent. 3/ Amazon’s capex validation - Andy Jassy confirmed $220B capex for 2026. Even at that level Amazon won’t have enough data centre capacity to meet AI demand through 2027. Data center infrastructure takes 2 years to build but generates revenue for 30 years and recoups server costs in under 3 years. Today is weekly OPEX Friday - the final trading session of July. Double volatility factor - end of month portfolio rebalancing, window dressing and hedge rolls into August weeklies all happening simultaneously. $IREN max pain - $39.00. Trading above it triggers a gamma flip. Market makers forced to buy to hedge calls entering the money. Next call wall - $41.50-$43.00. $NBIS max pain - $210.00. Currently trading significantly below it. Heavy ceiling expected as market makers defend against call exposure. My view - volume fades in the initial hour. The opening spike exhausts quickly without sustained organic buying to replace the mechanical short covering. Gamma squeeze or opening fade? Watch the opening volume. $IREN $NBIS

• 
  Ganesh. (@iamserious01) reported 1 hour ago

  Worst service by @amazonIN @AmazonHelp this is the 2nd time in just 2 months that I've had a terrible experience. 1st they delivered the wrong variant of a charger and didn't provide any help even after I raised a complaint. now, I ordered an Electronics Engineering book (1/2)

• 
  Russ Nicol 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@russ_nicol) reported 1 hour ago

  @Mattisamazing33 Amazon are terrible for that - promise incredibly fast delivery to get your money (knowing you would otherwise head off to the High St the following morning if they didn't) then screw you by 'delaying' the thing they never really were going to deliver as quickly

• 
  Amazon Help (@AmazonHelp) reported 1 hour ago

  @Tasneem_A_C We understand you have contacted our support team. Please be informed the link does not direct you to our support team but to us directly via chat, which addresses all the concerns raised on social platform. Kindly connect with our team via link provided earlier in DM for better assistance on this. If you are unable to contact our team from the application, please copy the link and try from a different web browser through laptop/desktop/mobile and connect with a member of our team via chat. After opening the page, please log in to your Amazon account. Once logged in, it will display 2 options, one is "continue previous chat" and other is "start a new chat". Click on start a new chat option, and it will connect to our team without any bot conversation over chat. If you still face any issue, keep us posted. -Sravan

• 
  Salty (@saltysayings) reported 1 hour ago

  @amazonin @AmazonHelp My order placed on July 6th 408-7940231-1953163 has still not been shipped. I have made calls, and repeated chats with customer care executives. I get assurances when I asked to cancel the item, but nothing has happened. Please sort out the issue now.