Amazon down? Current status and problems
Problems detected
Users are reporting problems related to: errors, website down and sign in.
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 2: Problems at Amazon
Amazon is having issues since 12:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Errors (48%)
- Website Down (33%)
- Sign in (19%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Website Down | 56 minutes ago |
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Website Down | 2 hours ago |
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Sign in | 5 hours ago |
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Errors | 5 hours ago |
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Errors | 9 hours ago |
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Website Down | 18 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Hariprasad (@kinghariprasad1) reported@AmazonHelp Should wait march 3rd we will rise a complaint aganist the problem
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Pat Gattis (@pgatt17) reportedWe need Amazon to take down the @BSStormChasers outfits so no one else can wear them. Need to be able to spot the yellow on tv!
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nate (creative name here) (@gay_jar) reported@MarWodButBetter hopefully just shipping issues, sometimes even amazon has them
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Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reportedServer: fdcservers[.]net ISP: Amazon PING: 7.727ms Download: 568.64Mbps Upload: 671.5Mbps
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Mark🔴 (@NotWokeButLeft) reported@K_Flynny369 I've had this & unfortunately couldn't find a way of getting it fixed. I expect the costs around a fix and new are quite similar. If you are past your warranty (2 years) you may have to replace yourself. However do contact Amazon to ask for a repair - they have offered discounts
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phil lebeau (@phillebeau) reported@leostrupczewski @dave_stickland the consumers don’t have a problem, but will, when brands limit product availability on amazon or launch products exclusive on shop. possible consumer problem is supporting amazon and shop could be the target to walmart. more likeable and colorful.
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Anas Gondal (@AnasGondal) reportedProduct Evaluation for Amazon Private Label----(Advance) After selecting products from different methods (described in previous posts, Post#18 onwards), We narrow down products after evaluation to launch. Most sellers have their own evaluation criteria.
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Dozzie Unlimited (@EzeigweChidozi2) reportedDont sleep on this space called the internet even if you are not selling. You best be offering your services to people by providing solutions to their problems. Skills like -Email/Digital/ Affiliate Marketing -Amazon KDP Book Publishing -How to earn money as a virtual assistant
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Mr.Technical (@charttracer) reported@AmazonHelp I have raised issues with Amazon several times in last 1 month which is evident from my timeline but no improvement.
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Victoria H (@MsVictoriahenry) reported@ThamtuO Thamtu has offered to send me a new robot vacuum to replace the broken one I was sent from an Amazon daily deal. Thank you, Thamtu. Will post pics on arrival!
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Tanveer Singh (@TanSinJi) reported@AmazonHelp Supplied device was having manufacturing defect and hence giving issue from day 1
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Abhishek Bhardwaj (@Bhardwaj_Abh) reported@AmazonHelp Do not disturb was auto enabled by Amazon. But I don’t want it and want to opt out. I want the delivery person to come to doorstep and ring the bell. And that I can’t do as the link is broken so I have not been given choice to opt out.
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Yogesh (@Yogesh92854801) reported@amazonIN i returned some items on Amazon on 19 feb and the seller received the items on 20 still after so many days I haven't received the refund and i have sent multiple mails and received no reply please issue the refund as soon as possible
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@omicron (@sir_jadeja1) reported@AmazonHelp Plz contact to your delivery partner to solve this issue
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Bethan 🏴 (@cardiffianwoman) reported@K_Flynny369 Not sure if they still do but amazon used to replace broken kindles free of charge, my mates mum broke hers, emailed them as a they sent a new one without asking how it broke
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RAYOMAND VASANIA (@RayomandVasania) reported@AmazonHelp On the link u provided, I am getting 2 options. First one is register and second one is sign in. I am not able to sign in and I don't want to create a new account. There is no skip sing-in option anywhere. If you are trying to fool around then pls stop doing so.
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MCK (@Jayce_Money) reported@StinSquared @Ghastly Amazon employees really hold it down
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Kirti (@railcampro) reported@amazonIN I purchased a pdt but it's not working. No response frm seller about warranty. Customer care told only seller can help. This is really unexpected from Amazon. From next I'll shift my shopping to @Flipkart soon. If the resolution persists the same.
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Romero (@Rptalaliat) reported@AmazonHelp Maybe The number is wrong or doesn’t work in my country(Saudi Arabia) , so please give me another method to contact with us or access to my order then solve the issue 💔💔
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Abhishek Bhardwaj (@Bhardwaj_Abh) reported@AmazonHelp Ok I will do that. But you must take this as feedback regarding who has planned and managed this auto-enablement. With the quality of work that Amazon tries to potray itself for - a broken link in email and not asking customer consent; this is very bad
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Lily Thomas (@itslily_t) reported@AmazonHelp Thank you Bree. Your customer service team were helpful but basically just told me to wait. So I'm still not sure this issue has been resolved.
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snoozeshade (@SnoozeShade) reportedI know I’m not alone in feeling immense sadness at the situation in Ukraine 🇺🇦 I want to do something tangible and whilst money can’t solve all problems it can help in a real way. For the month of March I'm donating 10% of UK sales (website& Amazon) to @chooselove 🌻 Cara x
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Prathamesh Salvi (@beerus23193) reported@AmazonHelp This is useless how many times do o have to explain the issue ...there won't be outcome with such pathetic customer service..
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Prathamesh Salvi (@beerus23193) reported@AmazonHelp My item is defective even eureka forbs technican spoke with your executive explaining the issue..I want full refund ..as your product is useless for me
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Ankit Kaushik (@AnkitKa79960410) reported@AmazonHelp No , I haven't received any email from your side I had checked it too many times and yesterday the link I got it from your side I had type my issue and they told me that I will get an response in 6-12hrs but I haven't received any response , so kindly tell me and help me 🙏
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Stagecoach East Scotland (@StagecoachEScot) reportedDue to a technical issue service 87 from Regents Way, Dalgety Bay to Dunfermline at 12:44 did not run. The service will resume from Amazon at 13:03. Apoligises
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dani † (@desusexmachlna) reportedBut fr tho, society is becoming more and more dependent on big tech than on their own governments, and idk if this is a good or a bad thing, I still remember the pandemonium Facebook caused when their servers were down, imagine Google or Amazon going down
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Miles (@flips4miles) reportedEverybody thinks there is some secret hack to Amazon FBA. It's showing up everyday and finding profitable items. Consistently sourcing profitable items solves problems.
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Amazon Help (@AmazonHelp) reported@itslily_t Please click the "Contact Us" link, sign in to your Amazon account, select "Something Else", select "I need more help", and then type "Customer Service" for options for a call back or to start a chat. We look forward to hearing from you again soon. (2/2) -Bree
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Lily Thomas (@itslily_t) reported@AmazonHelp I have spoken to Amazon customer services on live chat and over the phone and they have said it's not their problem and I just need to contact @Hermesparcels. Honestly, the service from both Hermes and Amazon has been really unhelpful and upsetting.