Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (47%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Lakeville	Sign in	18 minutes ago
Dallas	Errors	4 hours ago
Brisbane	Sign in	8 hours ago
Sacramento	Errors	10 hours ago
Oakland	Sign in	12 hours ago
Decatur	Sign in	14 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  A.H. Rahman (@rahmancbe) reported 13 minutes ago

  7/ Core issue: Amazon is allowing review aggregation across marketplaces WITHOUT verifying if: 👉 Same seller 👉 Same brand owner 👉 Same product That’s the loophole.

• 
  Steve Moore (@Smoore1117) reported 15 minutes ago

  If I write a skit, word for word, of the last 30 mins as I tried to talk my mom through logging into Amazon Prime (which they pay for!) to watch Sixers, I think SNL would tell me it was too ridiculous. It ended with me driving over there to fix it.

• 
  The Ginger Hokage 👩🏽‍🦰🥷🏽 (@OfficerFreckles) reported 16 minutes ago

  And the people talking down on Kripke gotta chill. That was not his choice. Boo Amazon!

• 
  T (@RealTrapWill) reported 20 minutes ago

  @Modster99 @TheCinesthetic Definitely went down hill after Amazon picked it up.

• 
  Polytropia (@polytropia) reported 21 minutes ago

  @briantong @NBA @amazon Amen, this is terrible

• 
  Kittu Krishna (@wtf_kittu) reported 22 minutes ago

  @AmazonHelp Issue not resolved, completed a different solution that doesn't fit for the problem.

• 
  Laser Cool Gal (@laser_cool_gal) reported 22 minutes ago

  @AmazonHelp that link is active for one hour why not make it active for as long as it takes to resolve this issue for me now

• 
  Siddu Malle (@SMalle83348) reported 23 minutes ago

  @amazonIN @amazon Service was worst I have ordered in Amazon the delivery agent called me but no response they kept the order hold we are unable to access. Them again this was happening from 2 days and my last order also same problem it will returned to seller

• 
  mobileyog (@mobileyog) reported 27 minutes ago

  @AmazonHelp I am facing issue with registration of my Amazon Pay Wallet UPI. Amazon support via chat or call has raised 2 tickets but 1st ticket they closed without even confirmation from me. I am not able to track 2nd ticket. So far service has been pathetic cc @amazonIN

• 
  rooney193277 (@rooney193277) reported 28 minutes ago

  The amazon NBA broadcast is just so miserable. Glitchy, poor quality, slow scrubbing, haslem won’t shut up, if you watch live and pause you can’t resume later, watching live from start glitches. The damage Silver has done to this league in so many ways will never be undone.

• 
  Johnny Apps (@JohnnyApps24) reported 30 minutes ago

  Amazon prime with the absolutely worst broadcast team. If I gotta hear another terrible “Nurse” dad joke

• 
  Stormslayer -HD Remasters/Gamedev (@StormslayerDev) reported 32 minutes ago from Town of West New York, New Jersey

  @DenofThi3ves I've definitely still had this happen to me. They took away my copy of GTA Vice City on android when the Amazon store shut down. It's BS!

• 
  @vkatochtheterrible (@vkatochtheterr1) reported 33 minutes ago

  @AmazonHelp Great @AmazonHelp . I got below reply Hello, I am Shibi from Amazon India's Social Media team. This email is regarding the issue you had to face with your order delivery. I’m sorry for all the inconvenience occurred to you.

• 
  ayush gupta (@xo_ayush) reported 35 minutes ago

  I have been scammed by the official customer service support of amazon by blaming amazon mistake on me ! They are not solving my problem and also amazon dlted my account what should i do? @amazonIN @ConsumerIndian @MPPoliceDeptt

• 
  RaviMantrii (@RaviMantrii) reported 40 minutes ago

  For 6+ months, @Amazon has not paid my publisher for books sold on its platform. Reason? “Technical glitch” (their system) We’ve escalated everywhere. No action,No ownership. The issue is within Amazon’s system— but hasn’t fixed it. A seller unpaid for 6 months Is acceptable?

• 
  Vishwajeet singh (@vishwajeet_143) reported 40 minutes ago

  @AmazonHelp That link is not working, not getting any option to connect with your customer care team

• 
  Chitrashree (@Chitrashree_S) reported 40 minutes ago

  @AmazonHelp @amazonIN Received a damaged product but your app is giving a technical error ("unable to replace for this time") and won't let me raise a request. My 10-day window is closing. Please help me manually process this! #AmazonIndia #CustomerService

• 
  Nikhil (@rcnikhil) reported 41 minutes ago

  @AmazonHelp I will like to understand how your internal investigation has closed the issue since the delivery person himself confirmed he has not delivered. Number of delivery person is 9284894223

• 
  ACE (@JoeyXcv) reported 43 minutes ago

  my amazon prime on my tv has been giving me some weird error message in german for some reason abeg where can i watch the boys

• 
  @vkatochtheterrible (@vkatochtheterr1) reported 45 minutes ago

  @AmazonHelp Is some kind of fun going on? I brought the issue that the product wasn’t delivered. Your media team says it is delivered? Who delivered the product ? Whom he delivered? Delivery time was 10:31 pm when we not at home. I have cameras and no one showed up during that time at all

• 
  ANKUSH GUPTA (@ankush_tcs) reported 49 minutes ago

  @AmazonHelp ITS HIGH TIME THAT YOU TESM SHOULD TAKE ACCOUNTANILITY OF THE PROBLEM

• 
  ListingEscort (@ListingEscortAi) reported 50 minutes ago

  He was selling a slow cooker silicone insert. An accessory that must fit a specific cooker size. So he used images like this and wording like: “compatible with [brand]” I can’t share the brand. Amazon allows fit descriptions. But this was “too much.” Where is that line?

• 
  pikeman (@the_pike_man) reported 50 minutes ago

  @AmazonHelp @NBA @NBAonPrime Thanks for sending me to the Thursday Night Football home page. Just perfect. I have 300mbps up and down and still it hangs when I try to multiview. I can’t possibly be the only person experiencing this.

• 
  steve suder (@SteveSuder79740) reported 51 minutes ago

  @AmazonHelp why do I pay for prime and never get products delivered on time as promised. This is becoming a major issue. Terrible customer support

• 
  Ashish Thakur (@AshishT54553442) reported 55 minutes ago

  @AmazonHelp @AmazonHelp I have not received any email from your side. Also, my Amazon account does not have an email linked, it is registered via mobile number. Please assist me here itself or arrange a direct call. My issue is still unresolved and the order was returned without my consent.

• 
  Remnant Fieldworks (@ProofLayerHQ) reported 59 minutes ago

  New Book Release on Amazon - tomorrow April 25 "Verification Before Execution" Most AI systems don’t fail because of intelligence. They fail because of control. Actions execute before they are verified. That’s the problem. A system should not execute unless: -authority is valid -evidence is present -control is enforced No proof → no execution. #VerificationBeforeExecution #ProofLayer #AIGovernance

• 
  KingJames👑 (@KingYeba) reported 1 hour ago

  @CuffsTheLegend Let's get the brooms from Temu not Amazon thats too expensive for Ime Udoka.Mans always talked down on Bron .

• 
  Greg Brian (@Gregoriancant) reported 1 hour ago

  Only to end up overcrowding local unemployment departments in 10 years when UBI ultimately becomes just a myth. Amazon is about to begin AI automation upgrades, including in my facility, rumored within a year. Problem Solve is the new go-to niche. #Microsoft

• 
  Akshay Jogani (@kshayjogani) reported 1 hour ago

  1/ Microsoft, Google, Amazon, Oracle, and Meta will spend over $685B on capex in 2026. That is roughly 4x India's defence budget. From 5 companies. On one category of asset. Almost all of it is going into AI data centres. Here is what we @XponentTribe found when we broke the buildout down, layer by layer 👇

• 
  George 2.0 (@twopointoh) reported 1 hour ago

  Amazon Prime, you need to give these games back. Your service was terrible. These announcers had absolutely no neutrality in their commentary! They were fans. No diagnosis of the Sixers at all! CHEERING for Boston. Trying to jinx the Sixers. The broadcast was bad. #Sixers #Celts