Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (48%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Albuquerque	Errors	32 minutes ago
Centreville	Errors	2 hours ago
Houston	Website Down	3 hours ago
Cincinnati	Website Down	11 hours ago
Los Angeles	Errors	14 hours ago
Fairborn	Website Down	14 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  idkwht2 (@NunitoTryh56964) reported 4 minutes ago

  @stolarsgoetia Honestly, it's something that shouldn't be done due to copyright issues with Viv and especially Amazon. All the characters from Hazbin belong to them, so to use them, must contact them first.

• 
  Shiv Raj Saran (@srsaran) reported 5 minutes ago

  @AmazonHelp Unfortunately, we won't be able to assist any further on this issue. We're willing to provide any help you may need in the future. Is there anything else apart from the same issue that I can help you with? This is reply from Amazon chat associate @amazon @amazonIN

• 
  SYS.VIZ👁️ (@SysViz) reported 5 minutes ago

  They aren't banning the most dangerous AI. They are just banning YOU from using it. Anthropic built 'Mythos'—an AI so powerful it can autonomously crack operating systems. Did they shut it down? No. They created 'Project Glasswing' and gave the keys to JPMorgan Chase, Amazon, and the Government. Mythos is the weapon. Glasswing is the cartel that controls it. The technological divide between the 'Protected Class' and the public just became permanent.

• 
  Michael Bushnell (@mlbushnell81) reported 5 minutes ago

  @KatinOxford I got ahead of this problem last year. I bought an old Kindle Keyboard and used it to download all of my Kindle books. The Kindle Keyboard is special because it can still connect to the Amazon store and it uses an older version of Amazon DRM that’s easily broken. I ripped over 1,000 books to DRM free epub format. My wife and I are going to sell our Kindles and get Kobo readers since they do DRM free books.

• 
  Gamer Sunil Raj (@GamerSunilRaj) reported 8 minutes ago

  @AmazonHelp Absolutely pathetic service. My order was cancelled and marked “return to seller” without any delivery attempt. The delivery agent didn’t even contact me and still cancelled it. Now tell me, what can you actually do to fix this? Or is this how Amazon treats its customers ?

• 
  Sachin K Shah (@sachinshahwal) reported 8 minutes ago

  @AmazonHelp That link is not working

• 
  Buttonmonkey2 (@Buttonmonkey2_) reported 10 minutes ago

  @ted01913940 Yeah it’s a big problem here in America these subhuman filth scammers use numbers from things like Amazon web services/ google and the like, they can even spoof the numbers to look like they come from legitimate businesses or government offices

• 
  Dipendu Pramanik (@deepdigital28) reported 11 minutes ago

  @AmazonHelp @amazonIN They told me I can do whatever I want; they will not issue a refund.

• 
  Steveburto (@Steveburto1) reported 13 minutes ago

  @Calzonification @Wario64 These are not mentioned, but they're not really free, they come with the prime subscription. I do think they will eventually stop putting them on the amazon games app. They're down to like one a month while GOG and Epic get a lot.

• 
  SecurityCloudTech (@rsuncovol) reported 14 minutes ago

  @Remzztrades down huge below 940 so far today .. so many sellers yet again even after great FDA news and Amazon delivery and then MS upgrade . nothing seems to be bullish for this stock so far

• 
  Nils Skjodt (@NSkjodt) reported 15 minutes ago

  @codybrown @amazon My book collection is full of old paperbacks. The last time I pulled one down to actually read, I missed the ability to change text size and font so much that I put it back and grabbed a kindle copy. A nice hardbound can still compete, but my paperbacks are just wasting space.

• 
  L.E. Alba (@Lary9) reported 15 minutes ago

  @Amazon @AmazonFresh Your new app format is convoluted, micro-sized, hard to read & navigate. Awful! Why change a comfortable interface? It's why "Brick & Mortar" stores don't do this! Watch your revenues drop. Fire whomever thought this up. "If it works, don't fix it." --@AA

• 
  This Way by Samarth (@samvampiree) reported 18 minutes ago

  @AmazonHelp Why did you write that you people wanted to help? I contacted through the link provided above and got the same response that they can’t do anything and the main problem is that I can’t even talk to @add_axio customer service because they don’t have one. @AmazonHelp

• 
  Poornimat Tripathi (@PoornimatT) reported 19 minutes ago

  @amazonIN delivery system is completely broken and absolute ****. How is one missed call considered a delivery attempt? No one shows up, no effort is made, and yet the order gets cancelled and returned.This has happened multiple times @jagograhakjago @amazon #Fraud #worstservice

• 
  RevM (@M69478M) reported 30 minutes ago

  @TheGeorgePu I had the same problem with an Amazon account. I requested closure ok uk specific account and wanted to keep only the German one. They deleted both. Lost all books. Never again digital. Physical stuff is yours.

• 
  SAMIK SEN (@SAMIKSEN16) reported 30 minutes ago

  @AmazonHelp Have contacted. But issue not resolved

• 
  Pierce Knight (@mpknight3) reported 33 minutes ago

  @AmazonHelp @amazon @AmazonHelp Still waiting for anyone to acknowledge my issue. I'm still being told to just create a new account. Unbelievable.

• 
  Kinny Pranathi (@kinnyPranathi) reported 37 minutes ago

  @FaberIndia @AmazonHelp @FaberIndia how many times should I mention I don’t have the box to return it, how is this a major issue? I didn’t predict that the product sent to me would be a defective one?

• 
  sarang (@geumneun) reported 37 minutes ago

  @DarkOfTheMovie The fact that Amazon is cheaping out on the animation is the problem

• 
  DevFly (@DevFlyReal) reported 39 minutes ago

  I swear the only time Amazon has issues delivering something is when It would inconvenience me

• 
  ThatoneAndrew (@GamingBlockInc) reported 40 minutes ago

  Congrats Amazon and Google. You both single handedly killed streaming for games. Shutting down the service was the ONLY thing you couldn't do. And you both did it. Now no one will trust streaming.

• 
  Nim B (@NimB1335774) reported 42 minutes ago

  @AmazonHelp I’ve been ghosted for over an hour by your chat supervisors. I have a defective, dangerous medical device that is a safety hazard. Your team shows zero empathy. I need a Returnless Resolution for this BIOHAZARD item immediately. Order #112-5677239-6083453. Fix this

• 
  George Saoulidis (@georgecursor) reported 43 minutes ago

  AI audiobooks made by Amazon virtual voice are selling just fine. Nothing crazy but it's literally free money for a couple of clicks The only problem, as usual, is Amazon's retarded policy. If the book is in KU the virtual voice audiobook also goes in KU and you can't make another audiobook on any other platform.

• 
  Today's bread (@nedxlab) reported 49 minutes ago

  When Amazon scaled in the early 2000s, deployments were a nightmare. One bad deploy = entire site risk. The problem? Tightly coupled systems. No isolation. A small change in one component could break everything. So Amazon enforced a rule: 👉 “You build it, you run it.” Teams owned their services end-to-end. Then they introduced: – Service-oriented architecture – APIs for everything – Independent deployments This led to something bigger: 👉 The birth of modern DevOps culture. Today’s CI/CD pipelines? You can trace them back to this shift. Amazon didn’t just scale… They changed how engineers own software.

• 
  George Schwartz (@George_AMZN) reported 49 minutes ago

  Inventory is the bane of many Amazon Sellers existence It can be hard to stay on top of what's going to run out-of-stock (OOS), and maintain inventory perfectly. Going OOS for a few days, or a couple weeks will hurt your momentum greatly. If you find yourself in a position where you're inevitably going to run OOS you should try to slow down sales velocity right away. To slow down sales, you'll want to start by decreasing ad spend, with the goal of keeping it in-stock. This will have a lesser impact on rank then going fully OOS and improve profit margins. Once you've adjusted your PPC you'll want to monitor your inventory reporting closely. If it's clear you're still going OOS, you should increase price. This will decrease CVR on that product, which will slow sales, but it will help you avoid fully going OOS while improving margin. A price increase will cause your organic rank to fluctuate but it will perform better than fully going OOS.

• 
  Adebayo (@Esteban_Adebayo) reported 50 minutes ago

  @TheMahleek In 1971, 17-year-old Juliane Koepcke was the sole survivor of LANSA Flight 508, which exploded mid-air after lightning struck it over Peru. Strapped to her seat row, she fell ~10,000 feet (3 km) into the Amazon rainforest canopy, surviving with a broken collarbone, concussion

• 
  The DeFi Doctor (@the_defidoctor) reported 51 minutes ago

  When energy prices spike, companies pass the cost forward. FedEx fuel surcharge: above 26%. Amazon added 3.5% for sellers. UPS has raised its surcharge every week since March. Airlines raised baggage fees across the board. This is how a commodity price becomes a consumer price. Energy costs do not stay at the pump. They move into every package, flight, and delivery. We break down what this means for DeFi and digital assets inside the Sovereign Collective, our free community. Link in bio.

• 
  Elizabeth Greene (@Junglr_LLC) reported 56 minutes ago

  If your Amazon ads aren’t converting, you’re sitting on one of the most valuable data sets in your business… And probably ignoring it. Because here’s the truth: Clicks without conversions are not wasted. They’re insights. They tell you: What attracted attention What failed to convince Where your offer breaks And if you actually analyze that.. You don’t just fix campaigns. You improve your: Product. Positioning. Pricing. Everything. That’s how you turn ads into a growth system. Not just a traffic source. Most brands won’t go that deep. But the ones that do? They’re the ones scaling profitably.

• 
  Tapesh Chowdhury (@Tapesh_C) reported 57 minutes ago

  Amazon sellers don’t lose money from bad tools. They lose money from weak basics. I audited 37 ad accounts last quarter. 28 used 5+ tools. 21 still lost money. What actually fixed performance: → One hero product with 15%+ conversion → One clean listing before any ad spend → One pricing range tested for 30 days → One keyword set that already converts → Weekly search term cleanup, no skipping → Inventory planned 45 days ahead Tools don’t fix broken foundations. They only hide them. Which basic are you ignoring right now?

• 
  Ren (@Ren548383988993) reported 59 minutes ago

  @Dar5131 @MelissaLMRogers I’ve sent several complaints to Amazon regarding Dragonfly. I’ve had packages lost after handing them to dragonfly. They are terrible.