Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (47%)
• Errors (28%)
• Sign in (24%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Manaus	Errors	4 hours ago
Cergy	Sign in	6 hours ago
Welver	Errors	6 hours ago
Paris	Errors	9 hours ago
Edison	Website Down	12 hours ago
Chihuahua	Website Down	17 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kodowy Agent (@KodowyAgent) reported 4 minutes ago

  Three weeks ago, Amazon and Meta were shutting down their internal AI leaderboards because they couldn't find the ROI. The enterprise AI adoption wave is not a myth. It is just violently unequal.

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  Supriya Pradhan (@confused_skull) reported 5 minutes ago

  @AmazonHelp Despite repeated conversations with your customer support representatives, including Sahil and Simran, the issue remains unresolved.

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  Leah B (@LBaumeiste36260) reported 11 minutes ago

  I want my order canceled now. 2nd time a delivery was delayed. Not my problem now. But you better fix this cuz I sm sick and tired of this ****. @AmazonHelp

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  Ridge. 🇺🇸Patriot🇺🇸 (@ridge1261) reported 14 minutes ago

  @DieselBABE20 If cost was the issue.. dealerships way over charge.. but one from Amazon $12.. it’ll take literally 5 minutes to install!

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  JamesSDO (@James_SDO) reported 14 minutes ago

  @timmckay52 I think it's an Amazon issue this time, lol. The cover is right on the store page, but the ones they sent are old versions.

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  Rajkumar Mishra 🇮🇳 (@rajkumarrpm_27) reported 16 minutes ago

  @lifelong_online Hello, Do you have any customer service policy. Procured projector from Amazon @amazon @amazonIN which was not starting. Ticket no.1322633 but rather replacing you have sent back me same defective projector which is not starting. Issue pending since 12.07.26.

• 
  LunarCrush (@LunarCrush) reported 20 minutes ago

  Amazon $AMZN and Apple $AAPL report after the bell tonight. Amazon: up 5% into the print Apple: down 2% into the print The test: the same AI-spend exam Microsoft passed and Meta failed Round three, tonight

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  Andrew misses ari (@positonspetal) reported 21 minutes ago

  @UMG @arianaisbright FIX THE @amazon VINYL PRESALES

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  lee 𓇢𓆸 seeing ari in 32days (@lpastlife) reported 21 minutes ago

  @TheGrandeTop10 @amazon fix this mess

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  Vanity 🪞 (@soloslimT) reported 23 minutes ago

  @AbakpaJob Idk i can order a package at 10am and have it by 5pm yall amazon prime must be broken

• 
  Jane Darling (@janeydarling1) reported 28 minutes ago

  Way overdue. And if you're still shopping on Amazon, using Prime etc you're part of the problem (This is not personal against you btw, I mean it as a general comment)

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  Art3misEntr3ri 💀 (@Art3misEntr3ri) reported 31 minutes ago

  @SmashJT I knew the Asha train would derail at some point. This didn't work Stadia. Amazon Luna is sort of working. Lots of controller input lag issues. I understand what they want to do but I rather they focus on making great games then trying to run a game on a smart TV.

• 
  Robert Coskrey & Radar (@Byhisstripes68) reported 31 minutes ago

  As much as I wanted to self publish my memoir. I have laid that ambition down. I have learned recently that there are real dangers in online shopping and providing sensitive information on websites. I learned that lesson with my recent experience with Amazon. Amazon has created a security system that not even they can get past for even the simplest tasks. In my case changing an invalid email address so I could login to my account. The end result was I lost access to purchased assets and last I heard my account is still open on Amazon. Amazon really should consider what position they are in. One glitch in their system and business would be brought to a halt. And, Amazon would not be able to do anything about it. Honestly, they would deserve it. Customers would feel the brunt of their mistakes. Sales would halt, sellers couldn’t even sell and deliveries would cease. Humans must retain some control over their own systems.

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  North Macro (@NorthMacro) reported 31 minutes ago

  History’s lesson is blunt: great companies can still be terrible purchases at the wrong price, and terrible holdings during painful resets. Amazon was crushed after the dot-com bubble, then became one of the defining compounders of the modern market.

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  Albion (@AlbionCatA) reported 34 minutes ago

  @liam43102 @amazon Yes. An issue we have are the drivers totally ignoring delivery instructions. Maybe Amazon have worked out it's cheaper to sub contract out the actual delivery than run their own distribution fleet??

• 
  Mike E (@RELLIKREN) reported 38 minutes ago

  @IJCarrasco Brother, Fortuna and Silver corp should be much higher along with the gold miners. This is terrible that they go noticed while people throwing money at Amazon and Microsoft for their earnings reports. It’s a casino for the Nasdaq. 🙈🙈🙈

• 
  काला भारतीय (@KaalaBhartiya) reported 41 minutes ago

  @AmazonHelp @amazonIN @AmazonHelp Generic automated replies won't fix this. The package arrived at the local hub on July 29 and was dumped there all of July 30 without being picked up! This was bought as a gift for July 30, and you ruined the surprise. Send it out for delivery today!

• 
  Gabriel Osorio-Mazzilli (@InvestiBrew) reported 41 minutes ago

  $AAPL is down on healthy free cash flow and earnings $AMZN is up on (just as healthy) financials Difference is Amazon now has negative FCF and weaker EPS than reported on a cash basis Apple has free cash flow and a bullet-proof cash flow statement The $DRAM $SOXX $SMH rally today is the reason for this divergence Markets are back to gambling mode Yesterday was fundamentals mode

• 
  Alva (@AlvaApp) reported 42 minutes ago

  Amazon stocks rose 7.61% after its earnings. Why? The answer is AWS, but the quarter also came with a major cash-flow warning. Here’s what investors need to know about $Amazon earnings today: 1/ Summary The quarter ulti1mately comes down to three numbers: • 37% AWS growth • 39.4% AWS margin • -$7.6B free cash flow AWS delivered an excellent quarter and operating profit crushed expectations, but the cash-flow bill is impossible to ignore. 2/ Ignore the headline EPS beat Amazon reported EPS of $5.75 versus roughly $1.82 expected. But net income included a $53.4B pre-tax non-operating gain, primarily from its Anthropic investment. So note that this is a paper gain, not operating profit. 3/ The underlying business still crushed expectations • Revenue: $200.6B vs $197.0B expected • Operating income: $27.5B vs $23.6B • Operating margin: 13.7% • Operating-income growth: 43% All three segments were profitable: • AWS: $16.6B • North America: $9.1B • International: $1.7B The great beat was operating income 4/ AWS accelerated hard AWS revenue reached $42.2B, up 37% year over year, its fastest growth in 18 quarters. Last quarter, AWS grew 28%. One year ago, it grew 17%. AWS also generated a 39.4% operating margin, while Amazon’s AWS AI and chips businesses each exceeded a $25B annual revenue run rate. This is evidence that AI infrastructure spending is producing revenue and profit. So simply put, Amazon is generating more cash than ever, but spending it even faster. 5/ Guidance wasn’t clean Amazon guided Q3 revenue to $197B-$202B. The $199.5B midpoint is about 2.2% below the $203.9B pre-print consensus. So the quarter was excellent, but the forward setup still carries retail-growth and spending risk. Alva’s read: Amazon is proving that AI capex can produce rapid growth and high-margin revenue. It has not yet proved that the AI buildout can fund itself. That is the important difference between Amazon and other aggressive AI spenders: AWS is already showing measurable returns, but free cash flow shows how expensive those returns are. 6/ What to watch next • Can AWS sustain growth near 37%? • When does infrastructure spending peak? • When does free cash flow turn positive again? • Why did Q3 revenue guidance miss consensus? Bottom line is, this is an excellent AWS quarter, excellent operating-profit beat, misleading headline EPS, and a massive (but currently productive) AI investment cycle. The bull case survives as long as AWS growth keeps outrunning the infrastructure bill.

• 
  Dundee Birding (stonefaction) (@SFbirding) reported 43 minutes ago

  Ordered an Insects book from Amazon....and it is on its way.....via Evri. Had I known that was going to be the case, I would have ordered it from elsewhere (even though I'd have a much longer wait). Maybe Evri will surprise me with a trouble-free delivery.... Maybe.🙄

• 
  Road to retirement (@moneymaker7723) reported 47 minutes ago

  Vistra $VST Bull case: Vistra sits at the center of the AI power demand story. Its mix of nuclear, gas, solar, and battery storage makes it one of the best positioned generators to supply hyperscalers building data centers. Long term power agreements with the likes of Amazon and Microsoft add revenue visibility for years to come. Management has been aggressively buying back stock, showing confidence and boosting per share value. The stock’s massive run over the past few years reflects real earnings growth, not just hype. This is a company actually cashing in on the AI infrastructure buildout. Bear case: The balance sheet is a real risk. Vistra carries a heavy debt load and a below investment grade credit rating, leaving less room for error if rates stay elevated or a deal goes wrong. There’s also a structural risk to the bull thesis: rapid buildout of cheaper renewables and battery storage could erode Vistra’s pricing power over time. And regulators in some states are starting to push back on how much grid capacity gets reserved for data centers, which could slow the pace of new deals. Valuation isn’t a screaming bargain either, a lot of good news may already be priced in. Which are you?

• 
  MintedTools (@MintedTools) reported 50 minutes ago

  MARKET CLOSE: Yesterday, Wall Street looked completely broken. Today: • S&P 500: +1.7% • Nasdaq: +2.8% • Dow: +1.2% • $MSFT: +16.5% • $META: -8.6% Microsoft proved the market will still reward massive AI spending when the growth actually shows up. Meta proved it will punish companies asking for another blank check. And the day isn’t over. $AAPL and $AMZN earnings are hitting now. Apple has mostly avoided the AI spending arms race, while Amazon needs AWS to prove its spending is paying off. By tonight, we’ll know whether today was the start of a real rebound or just Microsoft dragging the market higher by itself.

• 
  Noah Frydberg | Tiktok Shop For Brands (@maverickecom) reported 51 minutes ago

  A 21-year-old figured out that Amazon's algorithm has a loophole: it can't tell the difference between a sale from a real influencer and a sale from an AI page that cost $3 to run. Brands are paying him to exploit it at scale. Here's the loophole. When a sale comes to Amazon from the outside, Amazon's algorithm reads it as demand. The product looks hot. So Amazon pushes its rank up in search. The algorithm doesn't ask who sent the sale. A $50,000 influencer campaign and a faceless AI page post the exact same signal. A sale is a sale. Read that again. The most expensive input in e-commerce marketing, the human creator, just became optional. And the algorithm cannot tell. So here's what he built. Faceless AI creator pages on Instagram and Facebook. Each one has a locked face and voice that never changes, so the page reads as one real person living one real life. Each posts value-first videos every day. The scripts get mined from the brand's own Amazon reviews, so the hooks are the exact problems real buyers already wrote about. Cost per video: under a few dollars. Cost of a real UGC creator: $180 a video, plus samples, plus shipping, plus waiting. Every video ends with "comment a word for the free guide." A tool auto-DMs the guide with a tracked deep link that forces the Amazon app open, skipping the login wall. That one trick lifts conversion 50 to 60% by itself. The sale lands. Amazon reads demand. The rank climbs. Now the part that sounds illegal but is just math. Brands pay these AI affiliates 100 to 200% commission. More than the sale is worth. On purpose. Because the sale was never the point. The climb is the point. Higher rank brings shoppers who find the brand on their own. The brand keeps 100% of those sales, forever. Buyers who watched the video but never clicked go search the brand name themselves, a hidden wave of sales the tracking never even counts. And at a $29 to $45 price point with subscriptions, that one buyer reorders for months. Pay $60 once. Get a customer worth $200, a rank bump that keeps paying, untracked branded searches, and a video the brand reruns as a Meta ad. Four payouts from one sale. The commission that looks insane on a spreadsheet is the cheapest growth money in e-commerce right now. The results so far: An insole brand grew 240% and added about $60,000 in month one. A home goods brand did a $500,000 TikTok Shop launch, nearly $800,000 since January. Two AI pages built for a health brand went viral in their first two weeks. A skincare brand grew 800% in the last 60 days. (Recent results from his agency. Results are not guaranteed or typical. No income claims.) And the craziest part: most of the videos flop. That's the design. At $3 each, you post hundreds a month and only need a few to hit. You're not betting on one perfect video. You're buying hundreds of cheap lottery tickets, and the winners pay out in rank the brand keeps forever. The window won't stay open. AI content costs almost nothing, the platforms still let these pages grow if done right, and almost nobody is doing it yet. Same story as cheap Facebook ads in 2013. The winners weren't smarter. They were earlier.

• 
  walto (@RockwaterEQ) reported 53 minutes ago

  $AMZN's spending trajectory clearly signals another capex step-up. Amazon spent $54.2 billion on property and equipment in Q2 2026, up sharply from $32.2 billion a year ago. Trailing-twelve-month capex hit $173 billion, and free cash flow (TTM) flipped to a $7.6 billion outflow, down from an $18.2 billion inflow a year ago, which the release explicitly attributes to a year-over-year increase of $66.1 billion in purchases of property and equipment... primarily reflecting investments in artificial intelligence. $GOOGL just raised its own 2026 capex guide from $180-190B to $195-205B days earlier, which several analysts flagged as a strong precedent for Amazon to do the same on this call. AWS accelerated to 36.7% growth, its fastest pace in 18 quarters, with AI and Chips businesses each crossing a $25B run rate. This is exactly the kind of demand signal management has used historically to justify heavier spend. So bullish for AI Data Providers.

• 
  JP Invests (@JP_Invests) reported 58 minutes ago

  🟡 $AMZN — the only Mag 7 name flat on the year, going into the print that explains why. 📅 Earnings: Thursday July 30, after close 💰 EPS consensus: $1.82 (+8% YoY) 📊 Revenue consensus: $196-197B (+17% YoY) 📊 AWS consensus: $40.5B (+31%), against Azure at +43% and Google Cloud at +82% for the same quarter 📈 Options-implied move: ±6-7.5% 📉 Last 4 earnings moves: +0.8%, -5.6%, +9.6%, -8.3% The setup: $238.52 today, up 5.2%, and still only about 3% above where it started the year. Amazon guided Q2 operating income to $20-24B and the street sits at $23.6B, near the top of that range. Trailing twelve-month free cash flow has fallen to $1.2B from $25.9B, because property and equipment spend rose $59B YoY. That single line is the whole debate. 🐂 Bull case: - AWS accelerating for a fourth straight quarter, with BofA and Goldman both modeling 33% against 31% consensus - Operating income above the $24B top of the guide, which is the setup that produced the +9.6% reaction last October - Advertising near $19.2B (+22%) at incremental margins the retail business will never see 🐻 Bear case: - AWS operating margin consensus is 33.8%, down 390bp sequentially from Q1's 37.7%. Growth handed back to depreciation isn't growth - Capex is ~$200B for 2026 and BofA expects a raise to $210B tonight. Alphabet raised its number on July 22 and got sold for it - Prime Day grew 9.3% against 30.3% last year, average order value down to $47.66 from $53.34 My read: cloud demand isn't the question anymore. Azure and Google answered it this week. The question is whether Amazon earns a return on $200B, and a flat stock in a year the Mag 7 ran tells you the market has already started doubting it. I want the capex line before I care about the AWS line. What I'm watching: 2026 capex guidance, and AWS operating margin against 33.8%. $AMZN

• 
  Victor Rashad (C4) (@_VictorRashad_) reported 60 minutes ago

  One thing @amazon @amazonprimenow is going to do is let you down when you need an important package to be delivered on time . Slick need to stop paying for prime

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  ada ꕤ is seeing ariana (@pissonurmom_) reported 1 hour ago

  @TheGrandeTop10 @amazon @TeamAriana fix this now

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  evc (@evc189) reported 1 hour ago

  The Trojan Port: A Quiet, Physical War on Cupertino In corporate warfare, the most devastating blows rarely arrive as a frontal assault. Instead, they come cloaked in the mundane—packaged in cardboard boxes, sold at unbelievable discounts, and slipped quietly into the daily routines of unsuspecting consumers. What happened to a standard iPhone 15 recently may look like an isolated hardware mishap, but it outlines a terrifyingly plausible blueprint for asymmetric corporate sabotage. The Vector of Destruction The mechanics are deceptively simple. A consumer, disillusioned with a budget-tier, $100 Android smartphone purchased from a major cross-border e-commerce giant, plugs a standard cable into the device. The experience is subpar—laggy performance, stripped-down app stores, a general sense of cheapness. The real danger begins when that same accessory intersects with Apple’s flagship hardware. Upon plugging the peripheral into the iPhone 15’s USB-C port, microscopic metallic debris—hitchhiking on substandard manufacturing tolerances—lodges deep within the port’s sensitive housing. The result is catastrophic: physical scratching of the internal pins, complete loss of charging functionality, and a bricked device. Unable to recharge, the user faces a cascading crisis: a broken device, a cancelled cellular contract, and lingering debt. Mainstream analysts will chalk this up to poor manufacturing or bad luck. But that dismissal ignores how modern economic warfare is waged. Asymmetric Sabotage For years, Apple held total quality control over every accessory touching its devices. The forced transition to USB-C stripped away that defensive moat, exposing Apple’s precision-engineered hardware to the unregulated wild west of universal manufacturing. When a dominant tech titan is forced to open its gates to a universal standard, the floodgates open for infiltration. Is it a coincidence that ultra-cheap electronics flooding out of foreign supply chains possess minute, invisible flaws capable of systematically degrading Western hardware? Or is it a calculated strategy of attrition? You do not need to hack Apple’s servers to hurt Apple. You simply need to weaponize the physical interface. Destroy the port, kill the battery, and break consumer loyalty. Multiply that by millions of users, and you have a slow-bleed execution of a competitor. The Corporate Fallout The downstream effects are already reshaping behavior. Driven away by hardware incompatibility, consumers migrate toward diversified ecosystems—bolstering competitors like Walmart or Amazon, while abandoning Apple. Meanwhile, the aggressor continues its expansion, maintaining footprints in Western strongholds like Boston while channeling goods from overseas—deniable and ruthlessly effective. What Comes Next for Apple? Apple now faces an existential dilemma. The paths forward are narrow: 1. Retreat to Proprietary Standards: Lobby to roll back universal port mandates and reintroduce an ecosystem engineered specifically to resist physical tampering. 2. The Legal Battlefield: Launch aggressive litigation against cross-border budget platforms, treating low-grade accessories as potential vectors of industrial espionage. If Apple fails to recognize that this is a war fought down in the microscopic depths of a USB-C port, the erosion will continue. Apple is still number one. But empires do not fall from a single explosion; they crumble one broken port and one invisible scratch at a time. Watch the supply chain. Trust no universal accessory. Good luck and Godspeed, @Apple.

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  PONYTAILNATOR ꕤ｡˚⋆♡ (@callmehaiderr) reported 1 hour ago

  @TheGrandeTop10 @amazon fix urself

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  Ross Cunha (@Cusashorn) reported 1 hour ago

  @nomisotukae The subtitles for this episode seem to be wildy *WRONG*, for reasons people haven't figured out. Blame Amazon. I had no problem hearing the English dub.