Amazon status: access issues and outage reports
Some problems detected
Users are reporting problems related to: errors, website down and sign in.
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 11: Problems at Amazon
Amazon is having issues since 11:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Errors (47%)
- Website Down (33%)
- Sign in (19%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Website Down | 22 hours ago |
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Website Down | 1 day ago |
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Website Down | 1 day ago |
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Errors | 1 day ago |
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Errors | 2 days ago |
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Sign in | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Manoj Mishra (@Mnj7755) reported@AmazonHelp @amazonIN @amazon It’s been well over 6–12 business hours, yet I haven’t received any call or resolution. Does “6–12 hours” actually mean 6–12 business days? If you’re unable to resolve the issue, please communicate that clearly instead of misleading customers.
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NISHANT KAUSHAL (@kaushal2nishant) reportedSince February 20 I’m facing delivery issue complained multiple times & 14-20 orders all prepaid got returned falsely by agent & no delivery was attempted repeatedly harassed fraud raised issue no resolution leaving platform prime membership due to this @amazonIN @AmazonHelp
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Scott - Amazon FBA (@ScottAMZ0) reported@GavinSweeneyy Does sellersnap API pull the correct inventory data for you? Have been trying to build a custom replen tool but sellersnap API never seems to count units stuck in transfer as either available or inbound And yes amazon API is a headache to try get connected, have spent hours today and always gives the same error code no matter what
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Naman (@UserStoic69) reported@AmazonHelp The link is not working . Please chat in DM
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Born Scorpion (@bornscorpion) reported@AmazonHelp @amazonIN At this point this is just peak deflection. Already went through chats, emails, social media escalation and grievance escalation — only to receive contradictory replies, references to the wrong order and template responses that don’t even address the issue. Amazing consistency.
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TENET RESEARCH (@tenet_research) reportedU.S. FTC: LETTER ON TAKE IT DOWN ACT WAS SENT TO COMPANIES INCLUDING AMAZON, ALPHABET, APPLE
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ℝ𝕒𝕛ℙ𝕒𝕥𝕙 (@PathyRap) reported@AmazonHelp @JeffBezos No emails recd from your social media team. You all seem highly disorganised and lacking in basic customer care tenets. Repeated delivery issues and you all are sitting twiddling your thumbs instead of acting against unscrupulous sellers and delivery associates!!
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Volf and KiaraVT (Soon to be Vtuber) (@Volf_KiaraVT) reported@NxCozy @Rbiiluvv Hmmmmm put them into a box floating down the spider infested Amazon rainforest river
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appliance repair (@applian87928334) reported@bprimetimel @D162Michele China IGNORES our IP. I should know, Chinese factory STOLE MINE. I shut them down in Amazon. but they sell everywhere else.
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Douglas MechArthur ☭⃠ (@Kicksbuttson) reportedJack Reacher novels are just Mary Sue stories for dudes. One reason I liked the first Jack Reacher movie so much is because Tom Cruise is likeable, but he doesn't seem that formidable. The kind of trouble the Amazon version of Reacher gets into is silly because most people wouldn't **** with him. Not to mention he couldn't go incognito anywhere except Muscle Beach.
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Wizely 🫥🌙 (@Wizelycook) reported@damarian_smith NBC and amazon prime is lowkey terrible man. The crowd mutes is annoying asf
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Venkat (@LVenkatesh) reported@AmazonHelp Unable to see my gift card balance. If you experience any issues with redeeming your order, you can reference your gift card by providing the following information to Customer Service: Serial Number: 2553307151285748 Order Number: 111-8752027-8612258 @AmazonHelp
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Roland (@roleroni) reported@IterIntellectus When everything is mass produced, 3d-printed soulless amazon slop, the demand will increase for handmade. Just like how domestication/agriculture led to the artisan boom. Consumer goods will be fast/cheap or slow/quality human made. Robot mcdonalds or fine-dining handmade sushi
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Dan Schwartz (@DanSchwart69) reported@JoshuaSteinman @America250 the problem is that it would only apply to 1% of products on Amazon
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RIO (@riomadeit) reportedthe quality of amazon listings has gone down so much over the years can't trust anything from that site anymore
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Arnon (@particularltd) reported@SawyerMerritt What it takes for $TSLA P/E 405 to make sense: For Tesla to trade at a normal tech P/E of 30 at today's price, EPS needs to hit $14.63. It's $1.09. Going down. That requires 13.4x earnings growth. Apple at peak: 25% annual growth. Amazon at peak: 30%, with a P/E of 50, not 400. Number of companies in history that justified P/E 400+ on earnings growth alone: zero. You're not buying a stock. You're buying a religion.
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Sunil Kumar Ravela (@only1SKR) reported@AmazonHelp The problem is your team puts the responsibility on OTTPlay, if you give subscription from 3rd party won't you be responsible for customer service in anyway. How is it justified. In the end the customer is yours.
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Prashant (@Prashan07488228) reported@AmazonHelp Dear @JeffBezos Your customer support staff are well-trained in this. They keep telling one lie after another just to keep you satisfied. No matter how much trouble the customer is facing, instead of resolving their issues, they seem more concerned about protecting their own job.
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A (@AJK00001) reported@AmazonHelp @jagograhakjago @aajtak I am sorry that you had to face this but this issue is out of my area of expertise I need to transfer this chat to our expert team, as they will be able to assist you better.Let me go ahead and transfer your chat...this keeps going worst CS.
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Inspire Bloom (@Inspirebloom1) reported@merissahansen17 If this is accurate, it raises a legitimate concern about noise pollution and siting decisions around infrastructure like data centers. Facilities such as those operated by companies like Amazon Web Services or other large operators often require constant cooling and power systems, which can generate significant noise if placed too close to residential areas. The key issue here isn’t the existence of data centers themselves, but whether proper environmental planning, zoning regulations, and community impact assessments were followed before approving construction near homes.
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MILLO (@Crucheco) reported@Eagle7D8 @JuiceMan_V Seems like a PNP/Canada problem to me. Id suggest looking for a place that price matches with the digital eshop copy. Though the $60 USD for the physical product sounds excellent to me. The $50 USD we're getting from Wal Mart/Amazon is just a damn good steal, tho lol
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Komal Shah (@komal_shah17) reported@AmazonHelp No chat option available. N connecting via call im getting the same answer in all call. What do you want to me to do now ? Your chat option has an error. You not getting call details. I’m getting one and in repetitive 10 time now. What other option u got ?
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⫷⌯GHΘST⌯⫸ (COMMISSIONS OPEN) (@DaGreenGh0st) reportedMy brain is broken. I'm buying a new one off Amazon.
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Bull Theory (@BullTheoryio) reported🚨 4 companies are about to spend $725 billion on AI in a single year. That number is larger than the GDP of most countries on earth. Amazon is committing $200 billion, Microsoft $190 billion, Google $190 billion, and Meta $145 billion. All four raised their guidance this quarter, and none of them are slowing down. Microsoft's CFO said the company expects to remain capacity constrained through all of 2026, even after spending $190 billion. They simply cannot build fast enough to meet demand. Microsoft attributed $25 billion of its budget purely to rising memory chip costs. Meta said the same thing, pointing to higher component pricing, particularly memory, alongside rising costs for land, power, and skilled workers. Data centers now consume 70% of the world's entire memory output. Microsoft's AI business is now running at an annualized revenue rate of $37 billion, up 123% year over year. Amazon Web Services posted its fastest growth rate in 15 quarters at 28%. The money being spent is starting to come back. Amazon is looking at negative free cash flow of nearly $17 billion this year as a result of this spending. These companies are burning cash at historic rates because they believe whoever builds the most infrastructure today controls the AI economy tomorrow. This is exactly why memory stocks like Micron, Sandisk, and SK Hynix are at all time highs right now. The $725 billion has to flow somewhere, and it is flowing directly into chips and memory.
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neyoid (@neyoid) reported@redacted_mma @fleshsimulator they do the same to mail thieves, as long as you're ******* with the usps. if you steal ups or fedex or amazon **** it's the local cop's problem but if its usps mail or parcels they Get you
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Ryan Kambell (@akambell) reported@Flipkart I rather should have ordered from Amazon and the product want 3k less their. How disgracefully you are conducting business with lower staff and out reaching to pan India. Company like you must be brought down and effective alternates must be chosen by India.
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Kyronis (@kyronis_talks) reportedSetting 3: The "Cross-App Tracking" Loophole Apps talk to each other. If you search for boots on Amazon, Facebook knows instantly. Fix: Settings > Privacy > Tracking > Toggle OFF "Allow Apps to Request to Track."
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Urvin Ruparelia (@_urviin) reported(8/8) That's what the end of the Amazon era actually looks like. Not one competitor taking it down. A thousand small shifts taking it apart. By the time anyone writes the headline, it'll already be over.
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Mariusz Jagielski • Amazon (@JagiMariusz) reportedMost Amazon agencies talk mainly about PPC. But Amazon growth is not only ads. At scale, the biggest problems are often operational: • broken parent-child variations • approval blocks • catalog errors • pricing conflicts • Buy Box issues • missing attributes • Vendor vs Seller conflicts • support cases going in circles PPC can drive traffic. But if the catalog, pricing and availability are broken, ads will only expose the problem faster. Real Amazon growth starts before the campaign is launched. #Amazonギフトコード
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Nikhil P (@NikhilP_Trilok) reported@airtelindia badey besharam hain airtel waley!! Having a tower just 2 houses away, despite of that network extremely slow, esp on Amazon app. Asli harami toh tum ho!! #Airtel