Amazon

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Outage Chart 12/18/2025 02:20

At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  1. Website Down (42%)

    Website Down (42%)

  2. Errors (32%)

    Errors (32%)

  3. Sign in (25%)

    Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesSeattle Sign in
United StatesLexington Website Down
United StatesBuffalo Errors
United StatesDallas Website Down
United KingdomSidcup Website Down
United StatesCentennial Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • dancingvalentin Kelly-We talk of nothing new but the past (@dancingvalentin) reported

    @AmazonHelp No, it's not a current issue. Things have been better since then.

  • tiggs111 Tiggs1 (@tiggs111) reported

    @laurabagley4 Last year the pump on my power washer quit working. The Honda motor was still good so I bought a new pump on Amazon for $95. Loosened 3 bolts and old pump dropped down, slid new pump on and tightened same 3 bolts. FIXED!!! YouTube is a beautiful thing. Saved $350.

  • MNStroh Melissa Stroh (@MNStroh) reported

    @alyssawrote @goodreads Ugh! I hope it's just a glitch. Amazon owns Goodreads and we all know how notorious Amazon is for deleting reviews because of presumed biases.

  • LightsailSpeed Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: Rakuten Mobile , Inc ISP: Amazon PING: 12.58ms Download: 323.47Mbps Upload: 223.03Mbps

  • elainejappy Elaine Jappy (@elainejappy) reported

    @SonyUK Hi, is there a supply problem with your HTS40R? It's out of stock on Amazon and not available for delivery to me from Argos. Also it's not available to buy direct from you online on the Sony Centre

  • DJS13765202 truth seeker (@DJS13765202) reported

    @BareReality @amazon I had problems with my book never turned up on delivery day then tried after many emails unanswered where was my book ? Had reply asking if I wanted refund said no want my book !! Took 2 weeks !!

  • geetsethi84 Geͤeͤᴛⷮ S͛eͤᴛⷮhͪiͥ (@geetsethi84) reported

    @AmazonHelp I have done all these trouble shooting many times, I am complaining to you about it. Sir G, I am running a smartphone since 2010, we try all this, only after that we complain to you, please get it fixed by say the developing team from here.

  • manisha51893095 manisha (@manisha51893095) reported

    @AmazonHelp They replied that they are working on it. There is some technical issue in the refund from last 1 month

  • martinpepper Martin Pepper (@martinpepper) reported

    @ReportsDaNews This is Wall Street problem, not just and Amazon, or Tesla, or Berkshire Hathaway problem. Since 2008, the US government has given away over $10 Trillion in bailouts and interest free loans to big banks. From there it “trickled down” and stopped on the stock market.

  • mirna30977108 mirna (@mirna30977108) reported

    @AmazonHelp Sorry Andrea. You have me mistaken. You guys closed my Amazon account.... I did not say I had account issues so not sure why you gave me a link about recovering my account. I’ve returned items and I want my money back.. but no one is getting back to me.. THATS the issue.

  • samwwwblack Sam Black (@samwwwblack) reported

    @AmazonHelp Thank you for this, I've forwarded the sites. Hopefully you'll have more luck getting them taken down.

  • yankees_suck Jonathan Carlson (@yankees_suck) reported

    @toddbarry I went and listened to this song on Amazon music because @toddbarry never shuts up about it, and the song is terrible!

  • abhishe55494260 abhishek bhushan (@abhishe55494260) reported

    @flipkartsupport I am waiting for refund ,customer support are just not listening,if this issue happen with Amazon they have refunded amount me as soon it cancel as the product never reached to me.But being a worst company flipkart is keeping all my hardearning money with them.

  • RoseMar95753967 RoseMarie Colón 🇺🇸🇵🇷🌊🌹👠 (@RoseMar95753967) reported

    @Paul_VanDerMeer For weeks this spring, 28-year-old Seth Aaron Pendley had plotted an attack on Amazon data centers in Virginia. He had already taken a sawed-off rifle to the U.S. Capitol on Jan. 6. Now, he hoped to cripple much of the Internet and take down government networks.

  • EPICprivacy EPIC (@EPICprivacy) reported

    "Are we worried about what @TikTok is doing with user data? Absolutely. But we are also worried about what Facebook, Google, Amazon, Oracle, and other companies are doing with user data," @AlanInDC said, highlighting that the issues are not mutually exclusive." - @Law360 #privacy

  • Amarkarthi Amarkarthi Arasan (@Amarkarthi) reported

    @AmazonHelp Sent all required details. Hope someone sensible looks into the issue and comes back with an agreeable solution. I’m not interested in template reply from bots pls.

  • Shameelahmed_ Shameel Ahmed (@Shameelahmed_) reported

    @AmazonHelp I haven't received any updates from boAt team today. Could you please help escalate this issue? #Amazon I did speak to your support team. Sharing the ticket number(# 4305941) for you reference.

  • LightsailSpeed Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: Rakuten Mobile , Inc ISP: Amazon PING: 8.524ms Download: 651.09Mbps Upload: 444.21Mbps

  • DrZero07498326 Dr. Zero (@DrZero07498326) reported

    Even after contacting support and requested items to be delivered to the door, i think folks at @AmazonHelp @amazon arent hearing to genuine problems.. @JeffBezos or any top level management listen to what customers say or it just rat race of numbers?

  • agrwl_aks Akash Agrawalla (@agrwl_aks) reported

    @AmazonHelp These r indian content and I reside in India. So no problem with geographic location thingy

  • billieshalley pia (@billieshalley) reported

    @AmazonHelp christy first of all amazon is not available on my country so i tried it on the web and it says its error and it has this headphone thing whatever it just wont work

  • LightsailSpeed Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: fdcservers[.]net ISP: Amazon PING: 6.749ms Download: 684.21Mbps Upload: 579.72Mbps

  • marty_merrick Marty Merrick (@marty_merrick) reported

    @SamVimes6 @amazon I honestly can’t thank of any problems with this at all…. 🤔🤔🤔🤔

  • shivangisomani Shivangi Somani (@shivangisomani) reported

    @AmazonHelp Akram I like your positivity but it's not working in this case. The item is not even OUT FOR DELIVERY. Looks like some ghost is on it's way. Do you even know where is my order? Can you call the delivery boy????

  • KeithKopinski Keith Kopinski (@KeithKopinski) reported

    @LizYoungStrat I think there are 3 parts of the small biz labor shortage. 2 of the 3 will get sorted out. 1. Dislocation. That will get fixed in time. 2 Child care issues. That will get sorted out. 3, people getting new jobs, e.g food server to Amazon. This likely won't or it will be slower

  • the_scrbblr The Scrbblr (@the_scrbblr) reported

    Several websites including Amazon, Reddit went down after major internet outage | #TheScrbblr

  • dbeatty Dave Beatty (@dbeatty) reported

    Strictly based on the chaos in my work group chat right now, I feel like there's a continuation of Tuesday's big Amazon services outage happening right now, but can't load any websites to investigate further....

  • bizzleeilish sara 51 (@bizzleeilish) reported

    I can’t login my ******* amazon music imma just wait for someone to post it on YouTube

  • ArpanaSrivasta3 Arpana Srivastava (@ArpanaSrivasta3) reported

    @AmazonHelp Amazon's stretegy is Only assurance no solution. You mentioned that wait for 12 hour, it's 24 hour passed & no response from your side. Your intentions is not to provide solution only time taking & after some time customer will forget issue. Another complaint unresolved remains..

  • billieshalley pia (@billieshalley) reported

    @AmazonHelp it says error lol