Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (45%)
• Errors (29%)
• Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Troyes	Sign in	3 hours ago
Paris	Website Down	7 hours ago
Dover	Website Down	14 hours ago
Middletown	Errors	15 hours ago
Coral Springs	Errors	24 hours ago
Patchogue	Sign in	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gaming Since NES (@GamingSinceNES) reported 8 minutes ago

  @neomax8907 @TartanTroot Well no because that was never their intention. They wanted a cloud service not an offline game store. Amazon is the same thing right now closing down their cloud service as well and those purchases are going bye as well. They were in it for the sub money.

• 
  👽 (@nydrvs) reported 11 minutes ago

  @AmazonHelp have paid 20$ for removal of ads on my Kindle Paperwhite 2024 and on the site it states it’s been done. 1 hour has passed but they are still there and I cannot reach the online chat. Tried reboot, synch and everything else. Chat not working for me

• 
  Sanket Kumar (@Sanket_yadav05) reported 15 minutes ago

  @AmazonHelp Falsified delivery & broken Prime guarantee! Yesterday, the driver drove away with my package but fraudulently marked it "Delivered." I don't have the item. Customer care is useless. Need a refund & compensation for this harassment ASAP. Order #405-7089780-4531539

• 
  Scalpa (@Big_Ben_UKK) reported 15 minutes ago

  @Nshieldsmag24 @Europoorupset @LFCDJones British ***** has to use a American site just to be relevant online. That's how far your bankrupt tin pot island has fallen. Your whole banking and IT sector collapses without their companies like Visa, Mastercard, Google, Amazon, Micosoft and Nvidia haha. Sit down and shut up

• 
  Pravin Singh (@pravinsingh1101) reported 17 minutes ago

  @AmazonHelp @amazonIN From last week I'm stuck on you chat support and today from last 1 hour more than 20 people have joined and left after hearing the problem no one is taking effort to solve it

• 
  Sandipan (@theneuralguy) reported 20 minutes ago

  @AmazonIN @AmazonHelp @amazon Pathetic service. Ordered a Bombay Shaving Company Charcoal Face Wash with a promised 1-day delivery. It's been 4 days and there's still no delivery or proper resolution. Every customer support agent keeps repeating the same "wait 24 hours" script without taking any action. This is not the first time I've faced this issue. The image is attached for your reference Resolve this within 24 hours or I will escalate the matter through consumer forums and legal channels. #AmazonIndia

• 
  terence mason (@terence58987231) reported 23 minutes ago

  IF ANY ONE IS THINKING OF SENDING AMAZON GIFT CARDS TO THE U S A DONT BOTHER , BECAUSE THE PERSON THE CARD IS SENT TO ,WILL NOT GET THE MONEY ,THEY WILL RIPPED OFF LIKE I HAVE BEEN AGAIN BY THE THIEVING SCUM THERE . I HAVE NEVER HAD ANY PROBLEMS ,SENDING TO GHANA OR NIGERIA

• 
  Ami Kamboj (@iamamikamboj) reported 24 minutes ago

  @AmazonHelp Hello @AmazonHelp @amazonIN My issue still not resolved, your agent promised me to refund in 2-3 hours approx 13 hours before. But there is no refund, and your private chat agent just put me circle.

• 
  Elle JK (@ellekarmawrites) reported 25 minutes ago

  @EmmaScott Kroger, Walmart, Meijer, Giant Eagle, Whole Foods, Amazon Fresh all have their own service. And I never have issues with Kroger. If you do Boost, delivery is free and there is a no tipping policy.

• 
  Sony Thăng (@nxt888) reported 28 minutes ago

  Here is the test for whether your concern about Vietnamese labor is principled or selective. Do you apply the same framework to American labor? American agricultural workers, disproportionately undocumented Latino migrants, are explicitly excluded from many protections of the National Labor Relations Act. They cannot legally unionize in the same way other workers can. They work in conditions that produce injury rates multiple times the national average. Many live in employer-controlled housing, creating a dependency that replicates, structurally, conditions of coercion. Amazon warehouse workers across its U.S. warehouse network work under surveillance systems that track their every movement, with bathroom breaks timed and productivity quotas that medical professionals have documented as physically harmful. Prisoners in American correctional facilities work for wages between 14 cents and $1.41 per hour. This is not a metaphor. This is legal. The 13th Amendment permits it. The products they manufacture include items sold in American retail stores. If your framework for identifying exploitation is consistent, these facts should trouble you as much as Nike in Vietnam. If they don’t, if the labour conditions in Vietnam feel more urgent to you than the labour conditions I just described, then the subject of your concern is not really labour. It is Vietnam. And that is worth examining.

• 
  Alex (@SKIDMARKBURTON) reported 29 minutes ago

  @Lbabinz I hope it come to Amazon because 1 i dont want to pay $7 for shipping and 2 its still not working on BestBuy.....

• 
  Shane Barker (@shane_barker) reported 34 minutes ago

  @jsphshi The best Amazon operators prepare for risk before problems actually appear @jsphshi

• 
  Adarsh Bhardwaj (@adarshbhardwaj) reported 36 minutes ago

  @flipkartsupport I am so damn pissed that If a few murders were legal in India I would tear your office and warehouses down @AmazonHelp & @flipkartsupport Bhai nautanki ghar pe jake karo stop scamming start delivering

• 
  Owl Prints (@ItsOwlPrints) reported 36 minutes ago

  @Polymarket Big win for Corning. Amazon locking down fiber supply makes total sense with all the AI data center buildout happening.

• 
  Srinivas Pendela (@_sriinnu_) reported 38 minutes ago

  @amazonIN To get a refund, I had to speak with 14 customer service agents and spend more than an hour messaging back and forth. None of them were able to help. Impressive training program by @amazon - every agent seems expertly trained to avoid actually resolving the issue …

• 
  Jayesh Veeraraghavan (@JayeshRaghavan) reported 43 minutes ago

  @AmazonHelp I have checked already several times - you are not giving any solution but just same loop of link to see mag centre and order list where again it keeps taking in loop Idiots dont read the problem - morning was an idiot, till earlier it was another and now 3rd one - 3 idiots of useless Amazon useless servixe

• 
  Adnan Aslam (@amazon_adnan) reported 44 minutes ago

  @nilolan @AmazonHelp @amazon The refund only fixes half the issue. If the replacement loses the original Subscribe and Save price, the customer still feels punished.

• 
  11 Western Asset Management (@11_western_llc) reported 46 minutes ago

  Futures ripping with VIX getting smoked down 16% as Iran calls off the military ops. QQQ leading the charge on the Amazon Corning AI deal, Marvell catching the S&P bid. Watch 745 on SPY as the line in the sand. Vol crush means premium sellers eating good today.

• 
  Phil 🪏 (@phil_uplc) reported 51 minutes ago

  @adamKDean @wolf31o2 @CashAnvil > But it's still on the DReps to decide whether or not that person is qualified for that job. This is where appeal to authority breaks down (because people constantly just keep appealing to a higher and higher authority that doesn't exist). I agree fully, that’s why shareholders (people often with no relevant experience in the business’ domain) are still an extremely effective governance structure, because they choose the experts / executors, they don’t choose what to execute or involve themselves in the execution process. The reason I think we need to start appealing to authority in the first place is because we are voting on things that no voting body is qualified for, Amazon shareholders don’t vote on whether Amazon should expand AWS or invest more into Amazon Prime or Firestick, because they know that becoming involved to that extent would only serve to damage their investment. Shareholders are able to recognize broad strokes like “Is this a good year for us? Do we like the direction of the company? Are things improving?”. Individual research items, and so forth are not things that dReps have the relevant experience required to effectively evaluate cost for impact, nor what plutus builtins should get added, what alternative modes should get funded, what commercial and endeavors should get funded and so on.

• 
  Michael (@MickeyD44314901) reported 53 minutes ago

  @ZackPolanski Stop chopping down the Amazon rain forest

• 
  Azeezul Khan (@AzeezulKhan) reported 53 minutes ago

  @AmazonHelp Need assistance recovering my Amazon account. The phone number and email associated with my account is no longer active, so I can't receive OTPs to sign in. Please help me regain access.

• 
  Karly 🧡🎩🩵 (@karlyann00) reported 53 minutes ago

  Just had a woman knock on my door. She pushed a parcel into my hands from Amazon. Said to her I haven’t ordered anything. She said it’s for there, pointing to the school a few doors down. I asked so why give it to me. She said she didn’t understand. I said if it is for the school surely deliver in school hours. Still didn’t understand. This is what is wrong with Britain.

• 
  justlooking (@tootdemure) reported 58 minutes ago

  @Derricktgoat That is normal practice. Even if you buy on Amazon, Walmart, etc from a 3rd party, they do not cover any problems. Always check first before purchasing.

• 
  Özgün İnçeli | Amazon Dropshipping (@ozgunecom) reported 1 hour ago

  @iamwaveyk Opening an account is the first step. Unfortunately, if you're having trouble with this, Amazon might not be the right fit for you.

• 
  Genius Business (@GeniusBusiness_) reported 1 hour ago

  Three brothers pulled off the biggest heist in startup history. Silicon Valley called them thieves, but they called it strategy and kept building. Here's how the Samwer brothers turned imitation into a billion-dollar empire: It started with a Christmas conversation in 1998. Marc had just returned from San Francisco, where everyone in his office was obsessed with eBay. He told his brothers: "Germans would love this, but eBay isn't here yet." So they emailed eBay. Repeatedly. Begging them to expand into Germany and let the brothers run it. eBay never replied. That silence changed everything ↓ In 1999, the brothers launched Alando, a near-identical clone of eBay built for German users. Within 100 days, Alando had grabbed so much market share that eBay panicked. Their response? Buy the clone for $43 million. Three brothers in their twenties had just made a fortune by copying a billion-dollar company and forcing it to pay up. But they were just getting started... The brothers realized they'd stumbled onto a repeatable formula: 1) Find a proven US model 2) Clone it before the original goes abroad 3) Scale fast across as many new markets as possible 4) Force the original to buy you out — or lose the market In 2007, they turned this into a system. They built Rocket Internet, a Berlin-based "clone factory" that mass-produced copied startups across Europe, Latin America, Africa, and Asia. Their portfolio read like a Silicon Valley knockoff catalog: • Wimdu → Airbnb • Pinspire → Pinterest • Alando → eBay (sold for ~$43M) • CityDeal → Groupon (sold for ~$170M) • Lazada → Amazon (Southeast Asia) • Zalando → Zappos (European public company) • Jumia → Amazon (Africa, peaked at ~$3.8B valuation) Out of all of them, CityDeal was their masterpiece. Groupon had exploded in the US but was slow to expand. The Samwers cloned it, rolled it across dozens of European countries, and sold it back to Groupon for $170 million. Total time from launch to exit? Less than 6 months. But success brought enemies. • Silicon Valley founders called them "idea thieves." • Media branded Rocket Internet "the billion-dollar copycats." • Airbnb's Brian Chesky visited Wimdu and reportedly called it a "scam." The brothers never flinched. Today, each Samwer brother is worth over $1.2 billion. They proved something uncomfortable: in business, originality is overrated. Execution, speed, and the courage to be called a copycat can be worth billions. — Thanks for reading! Enjoyed this post? Follow @GeniusBusiness_ for more content like this.

• 
  MusNik (@KeeVeeGames) reported 1 hour ago

  @AmazonHelp I tried to login to my account after a long time, and it asked for the password reset. For some reason, the procedure was unsuccessful, and the only option it suggests is to call customer support. I did, and the agent said there's no account registered on my email. ??

• 
  The Wolf Of All Streets (@scottmelker) reported 1 hour ago

  Dan Tapiero says Coinbase could be a generational company like Amazon or Microsoft "Coinbase has really established itself as the preeminent company in the space now. I wouldn't have said that five years ago. The joke used to be, market's going up 5%, Coinbase down, Coinbase is frozen" "The reality is they have become a juggernaut in the space. Our investors own it in significant size as a result of the Deribit purchase" "I think it's a generational type of company. It could be like an Amazon or a Microsoft"

• 
  Amazon Help (@AmazonHelp) reported 1 hour ago

  @pravinsingh1101 @pravinsingh1101 Please copy and paste the link into a different web browser clearing cookies/cache and enabling desktop mode or try to access the link via desktop/laptop to connect with our team. Copy the link > paste the link in any browse > search the link > login to your Amazon account and once logged in, it will display 2 options, one is "continue previous chat" and other is "start a new chat". Click on start a new chat option, and it will connect to our team. Kindly connect with our team via order related account for our team to check and help you accordingly. Please end active chat, and follow the steps here to get connected with our team. Please be informed that it starts as a usual customer support chat except the agent introduces themselves as from the our team. -Fasi

• 
  Vijay (@vijayMa22514973) reported 1 hour ago

  @AmazonHelp I challenge you to solve the problem because yours is all a waste. @AmazonHelp When you say you will solve my problem within five days, it will take 15 days ******.Why should we come to you when we have time? We can go directly to the shop and pick it up.

• 
  Abdul Khan (@khan145527) reported 1 hour ago

  @MasterTainment The problem with HE Man is people know it’s gonna be available for free on Amazon prime by end of June .