Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (47%)
• Errors (28%)
• Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
A Estrada	Website Down	38 minutes ago
Morlaix	Website Down	7 hours ago
Mumbai	Errors	20 hours ago
Paris	Website Down	1 day ago
Paris	Website Down	1 day ago
Iztapalapa	Errors	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝑹𝒂𝒗𝒆𝒏 🗡 (@RavenBoneDust) reported 5 minutes ago

  @luvnmiffy I literally stopped myself many times from getting the Hello Kitty ones due to the number of people who had issues and said they're not worth it. Rather just stick to my random Amazon headset. 😭

• 
  Prince Oludare 🇳🇬 🇹🇭 (@AdeoluwaBkk) reported 7 minutes ago

  @Favwontmiss The concern is justified, but the science is even more interesting. The Amazon isn't just a collection of trees, it's part of a planetary climate system. Beyond a certain threshold of deforestation, large portions could shift toward a drier ecosystem, releasing vast amounts of stored carbon and disrupting rainfall across South America. That's not just an environmental issue; it's an economic and food security issue.

• 
  Susheel Nughwal (@SusheelNughwal) reported 8 minutes ago

  @AmazonHelp Now you have a technical error what the hell is this every time you have a new excuse

• 
  Kathryn Smith (@Whippetartist) reported 12 minutes ago

  @unreMARKLEble Because remember? Movie making studios have tried talk with Harry about his making documentary about his mother. Amazon interested to make Diana documentary with Harry. But - Harry wants others do all work, he just appears, talks, & problem of M*ghan.

• 
  M.P.Naveen (@M_P_naveen_24) reported 13 minutes ago

  I ordered a trimmer - got different color - as 2 years warranty invoice written ordered color - to avoid future issues asked for a replacement for exact color I ordered - careless Amazon again shipped same color - Even senior customer team cant do (2)..

• 
  JYT Ophicial (@JYT_Ophicial) reported 13 minutes ago

  @HooddSZN Not to down play nobody’s job, but I did Amazon delivery and anyone can assume is extremely hard. But you don’t see up going off on the customers demanding for a damn tip. Your job is responsible for you to get paid enough to take care of all your bills.

• 
  Nikola Lazarov (@NikolaLazarov23) reported 17 minutes ago

  Microsoft and Amazon just committed $3.5BN to move into services. Selling the tools isn't enough anymore. Microsoft Frontier Company launched last week... $2.5BN and 6,000 engineers and specialists embedded inside customers, building and running their AI. Not selling Copilot. Making AI actually work inside the building. Two days earlier, AWS committed $1BN to the same play. They're joining OpenAI (DeployCo, backed by $4BN+) and Anthropic ($1.5BN with Goldman Sachs and Blackstone), who crossed the line in May. That's four of the biggest AI companies in the world... $9BN committed in two months. Google is the only giant without a headline venture yet... watch that space. They're not putting it into better models. They're putting it into doing the work. Why? The models are becoming commodities. And MIT found 95% of enterprise AI pilots deliver zero measurable P&L impact. The tools work in the demo and stall in the building. So the tool-makers are sending people into the building. Read that again. The companies that build the world's best software just concluded that selling software isn't where the money is. The money is in the work the software does. And follow the ladder, because it doesn't stop here. They built the models. They own the infrastructure. Now they're embedding engineers to deploy it inside your business. What's the next rung? Doing the work itself. These companies are becoming full-stack AI service providers... model, cloud, deployment, delivery. Because they know the maths: for every dollar spent on software, six are spent on services... and the services dollar is stickier. End clients, recurring work, moats nobody can rent. Why would they leave that on the table? They won't. One caveat, because the announcements are ahead of the operations: Microsoft won't even say if the $2.5BN is new money. Watch the delivery, not the press releases. But the direction is settled. Services as software. The new SaaS. Who wins each market as this plays out... that's exactly what my newsletter covers. Edition #2 lands Tuesday 14 July. Subscribe on my profile. So... if the AI giants are climbing down the stack toward the work, what's your software actually worth?

• 
  divyansh darbar (@theIndian0786) reported 18 minutes ago

  Dear @AmazonHelp, I purchased Amazon Prime on 4 July for 999, but due to your technical issue, it's still not activated, and no refund either. Now the price is 1499. Please honor my original purchase and activate at 999. #AmazonPrime #CustomerService #AmazonIndia

• 
  Voltex (@VoltexGar) reported 19 minutes ago

  Steve Yegge, veteran engineer (ex-Google, ex-Amazon): "are you building a system that gets humans out of the loop" that is yegge's test for a "software factory," and it is the exact line the post draws between prompting and loops. prompting keeps you in the loop. paste context, ask, fix, ask again, babysit a chat tab for forty minutes. the factory move is to stop doing that. the rule they land on is blunt: when the agent makes a mistake, do not leave a comment correcting it. fix the harness, the system it runs inside, so it can never make that mistake again. that is the shift the post is naming. the prompt fixes one answer. the loop fixes the process. research becomes outline becomes draft becomes critique becomes memory, and each run teaches the next. you do not disappear in this. you still set the goal, define the taste, approve the risky parts. what the system takes is the manual pushing, clicking continue on a machine that should already know what comes next. the people still collecting prompt lists are optimizing the sentence. yegge is building the factory. stop tuning the prompt. build the loop that gets you out of it.

• 
  Carol Valentine (@cvalentine65) reported 19 minutes ago

  @AmazonHelp just when I thought postal logistics were handled, I have discovered another glitch in shipping an order that should have arrived 2 days ago but is now scheduled to arrive on July 21. This is not the service I had been receiving from Amazon. This is unacceptable.

• 
  Sachin Agarwal (@agarwsac) reported 19 minutes ago

  @AmazonHelp We have already reached out to the required team multiple times and what suprising me that the issue prima facie looks so easier to handle and reslove, your technical team finding it so difficult to deal with it and that too for so many days #Unacceptable

• 
  Alleta Bloom (@Aletta_Bloom) reported 22 minutes ago

  @TheAthleticFC @amazon “minor” ankle problem in a World Cup? that’s the sort of line you hear on a Tuesday at burton away when someone’s limping but refuses to come off. France will be fine, but the drama’s already had a better season than some league two strikers.

• 
  SANGISETTI MANIKANTA (@ManikantaSangi) reported 24 minutes ago

  @AmazonHelp Shared links are not working ...have responded in DM..please check

• 
  Lizabeth S. Tucker (@LizabethSTucker) reported 33 minutes ago

  Man, I was panicking. I was reading in bed, my Fury in Death ARC, and the screen went white. I restarted twice without success, so asked Google WTF? Turns out there is a glitch when Amazon tries to convert a perfectly good EPUB to, you know, an EPUB. Stupid, but it's Amazon.

• 
  Fireside Alpha (@firesidealpha) reported 37 minutes ago

  The server CPU market that used to be a two-horse race between $INTC and $AMD is now a scramble, and the incumbents are raising prices anyway, because AI has made CPU demand inflect that hard. Dylan Patel of SemiAnalysis laid out the structure (save this). Two things are happening. First, the entrants are real. Amazon's Graviton is renting "like crazy" and orders are up massively. Microsoft is shipping Cobalt, Google is shipping Axion, both their own server chips. ARM just unveiled its first in-house CPU in decades. Nvidia, which used to sell CPUs only bolted to a GPU, now sells them standalone with Vera and is projecting on the order of $20 billion of CPU revenue. Second, the money is moving from unit sales to captured revenue. Dylan's point is to watch who monetizes CPUs over time, not just who ships the most. Amazon does not sell its chips, it rents them, so the return arrives as instance revenue for as long as a customer runs on them. The catalyst is Nvidia putting a roughly $20 billion number on CPUs and ARM going from IP licensor to chipmaker. The read: CPU demand inflected first, a call SemiAnalysis made early. $ARM, $INTC, and $AMD have already ripped. _______ Follow @firesidealpha for more summaries on key business and technology conversations.

• 
  I am (@watchawk24) reported 41 minutes ago

  @amazonIN International amazon customer but currently dont have access to live chat in India? What kind of behavior is this? Looked for sll Options on amazon in but no live chat whereas if I switch the region I instantly get access to live chat. I have an issue with my Order!!!

• 
  Ched (@chedm13) reported 45 minutes ago

  @AmazonHelp Need Amazon specialist help with issue

• 
  Badass Arachnoiditis Warrior (@CreweTracy) reported 45 minutes ago

  @jackieb12902590 Amazon needs to introduce a down tick regarding reviews

• 
  Abhishek Mahato (@foreverabhi2002) reported 46 minutes ago

  Scam by @amazon I ordered Samsung S26 5G Cobalt Violet through Amazon on July 3rd, 2026 which was at ₹79,999 then used exchange offer to which I was getting ₹14,950 discount (₹6300approx. for device's value and ₹8600approx for exchange bonus discount). And also to avail this offer I specially bought the Amazon Prime as I don't stream web series and stuff. So I paid ₹65,049 + whatever the amount of Amazon prime's annual plan was. Everything was normal and I was excited for receiving the device. Then came the date of delivery i.e., July 5th, 2026. Waited whole day they reached to me via call at around 6:00PM stating that we'll be available after 7:00PM. I said "Okay". And then they reached out to me around 8:30PM still not at the location. They persistently asked me to reach at a certain location. I said no and said "Come to the delivery address.". They got pissed for that. They took another half an hour and finally they reached my home address. They were two people, one of them was inspecting my phone and the second person was in a hurry to give him the otp and signature, etc before even the inspecting was complete. I felt fishy then. Next when the test results were done through an app named Rabbit which is trusted by Amazon. It had ZERO issues and the phone had literally no signs of dents, scratch, damage, everything was good. Below I'll be attaching the screenshot of the test. Then the delivery person he did something and added fault in my device stating there's a multi-touch issue to which I need to pay them more by ₹10,000. First of all in the test there was no such issue came secondly I asked them to test again they started making reasons and they infact tried scaring me. They were literally goons. And let's assume my device did had a fault but it shouldn't be actually charged more than the device's value which I was getting around ₹6300approx. First we didn't agree with this and we said that we'll speak with the customer support service. They were like "Jo ukhadna hai... ukhad lo" i.e., "Do whatever you like" in a very bad and disrespectful manner. So when I tried they were like "Do fast or we cancel this order" and trust me the customer support process is such a long process. And they started creating tension like we'll cancel this order. So my mom said, pay and let go of this so I was ready to pay that extra ₹10,000. That's not it. When I was about to pay and ask for the Amazon's payment link or QR. They asked me to pay in cash when I said I don't have cash he gave me his QR. I asked I'll only pay on Amazon's QR or Amazon's payment links, they actually forced me to pay on their UPI Id. By now I was convinced he was trying to do scam. So now once again I was trying to contact the customer support team they said we'll cancel the order went. Now it was around 9:30PM. Around 11:00PM my order got cancelled. Now when I finally got to speak with the customer support team they stated reason for getting cancelled was delivery person reached out to you but I haven't responded. I explained them the entire incident and asked them to take serious action towards them as it was not delivered and even my time was wasted, both me and my mother had to face this bad experience because of them. I said I wanted that phone and needs to be delivered soon. They said it's not possible as it's cancelled now and you will have to place another order and there was a limit of only one per Prime Account. So had to book another color variant which was the second favourite now. So now same ordering process took on July 6th, 2026 with same amount and also my previous amount is not refunded yet. The support person did give me assurance that this time things won't happen again. But feels like this complaint was not even took into consideration. 2nd Part of the thread 🧵 @amazonIN @AmazonHelp

• 
  farid lulania (@Faridlulania) reported 47 minutes ago

  Why @amazonIN is not having his castomer care contact detail. Amazon worst app is also not working since last 3 days trying to contact castomer care to know abt my order which was promised do be delevered on 6th of July. U guys failed to delivered my order. Today it's 10th waitin

• 
  Raja Twtz (@Raja_twtz) reported 48 minutes ago

  @AmazonHelp Mr. Karthik, don't try to divert the issue. I have clearly mentioned the product is not delivered and your delivery agent has done cheating. But repeatedly you were saying to connect with customer care executive. But it is not helping. Kindly deliver the product immediately.

• 
  Preetika (@PreetikaGhawri) reported 48 minutes ago

  @AmazonHelp @AmazonHelp Siddarda, I've been emailing for 2 WEEKS. Stop giving scripted answers to go to email. Ensure Order ID: 405-3059978-5306729 scheduled for tomorrow is delivered to my doorstep. It must NOT be canceled by your local hub staff out of spite again. Fix it and confirm here.

• 
  Ranjeet mete (@RanjeetKum98365) reported 50 minutes ago

  @AmazonHelp Your support team has failed to resolve my issue despite multiple follow-ups. This is unacceptable. Please process my refund immediately.

• 
  shayne wright (@fcdribblers) reported 50 minutes ago

  @pokemondealsuk Amazon is terrible, 1 invite in 2 years. Jokers

• 
  Mohanaraj Mahi (@MohanarajMahi) reported 53 minutes ago

  Amazon repeatedly blamed an "address issue" despite 100+ successful deliveries to my address. Later, phone support admitted the package was damaged in transit and returned by Amazon. Why was I repeatedly given incorrect tracking updates? @AmazonHelp

• 
  Ranjeet mete (@RanjeetKum98365) reported 53 minutes ago

  Dear @amazonIN @AmazonHelp Prime membership = Faster delivery? Reality: Order 2 books, get 1 book, wait 1 week for fix. Online shopping ka fayda hi kya hua? Pay more than market to waste time. Please do better. Please help this metter @PiyushGoyal sir

• 
  OsakaJoe大阪城 (@OsakaJoe4) reported 55 minutes ago

  @Honor_SanMiguel @ShangguanJiewen Going down Foothill Expressway in Los Altos, California road goes down under a bridge I saw a big snake crossing on the outside ledge of the bridge. Might of been big enough to eat a cat. Encountered a few rattle snakes. Held a hundred-ish pound something snake in the Amazon.

• 
  Louis Albanese (@LouisAlbanese4) reported 55 minutes ago

  @FmrRepMTG The best way to fix this problem is to privatize it. Government can’t do anything efficiently. Let amazon take it over!

• 
  BK (@SierraHotel_777) reported 55 minutes ago

  @carryingmarine @amazon Your issues should be with the shipper and their packaging choices.

• 
  zathan (@UCNathan) reported 1 hour ago

  Ain’t slept, Amazon being long, ChatGPT not working none of my devices are working. Global warming.