Amazon

Is Amazon down?

Some problems detected

Users are reporting problems related to: website down, errors and sign in.

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Outage Chart 09/18/2025 08:30

September 18: Problems at Amazon

Amazon is having issues since 06:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  1. Website Down (46%)

    Website Down (46%)

  2. Errors (35%)

    Errors (35%)

  3. Sign in (19%)

    Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
IndiaMangalore Errors
United StatesFerndale Errors
United StatesKansas City Errors
United StatesSan Jose Sign in
United StatesHudson Sign in
United StatesLangley Website Down
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • thereal_ravan Mr.Ravan (@thereal_ravan) reported

    @AmazonHelp Need to return product as there is issue with it!!

  • vaibhavbadsara Vaibhav Badsara (@vaibhavbadsara) reported

    Hello I am Vaibhav Badsara and am here I have two Open issues regarding DC Charges Reversal and Amazon Voucher as my account was Upgrade to Salary account. @Bank_on_Fi

  • PrameshSaha Prameshwar Kumar (@PrameshSaha) reported

    @AmazonHelp Yes but is this a solution where i have to wait for more 5 days and its not first time when i faced this issue in #amazon

  • NerdyJaspal Jaspal Singh (@NerdyJaspal) reported

    @AmazonHelp When can I get the results.. any ETA or should I purchase my gaming monitor from @Flipkart if it's going to take days to fix 🤔

  • Shashan17724333 Shashank Agrawal (@Shashan17724333) reported

    @AmazonHelp #Amazon but due to amazon internal issue i have lost early bird offer. Now if i place new order i have to pay Rs 11111 more. What abt my loss. Amazon shall bear my differential loss. But i know amazon is not customer friendly.

  • CryptoMento 🎴 MΞNTO (@CryptoMento) reported

    @surfingthiswave @dana_marlane These are the earlier versions of the cheat sheets that have errors. The copy on Amazon is the accurate one.

  • jishinv V. Jishin (@jishinv) reported

    Very poor experience with Amazon purchase of phone with exchange. Being Amazon prime customer, this was the worst experience ever. You need to share your login and password to the person whom you ordered the phone for. @amazonIN @AmazonHelp @amazon

  • calmnquiet1 Silent Spectator (@calmnquiet1) reported

    @AmazonHelp Tired, annoyed and frustrated by repeating my issue. Request you to make your team more helpful and effective

  • RShiwach Rahul Shiwach (@RShiwach) reported

    @AmazonHelp I gave all the information about my issue after that they didn't respond

  • izakaminska Izabella Kaminska (@izakaminska) reported

    Question being when will all Targets in San Francisco deploy Amazon surveillance tech and gates? The problem is you’re probably just heightening mugging risk outside the store.

  • Gideon4 Cat Beattie-Porter (@Gideon4) reported

    @amazon Every Saturday night for over a year you lock me out of my own account after I sign in WTF? REFUND.. CANCEL #pissedoff #customerserviceisdead @Gideon4

  • I_am_AvikNaskar Avik Naskar (@I_am_AvikNaskar) reported

    @ICICIBank, why has my email address not been updated in my Amazon Pay ICICI Bank Credit Card? This is causing a lot of inconvenience as I am not receiving any important notifications related to my card. Kindly look into this and rectify the issue at the earliest.

  • PrameshSaha Prameshwar Kumar (@PrameshSaha) reported

    @AmazonHelp #amazon taking responsibility from both side seller and customer side and its not free service which #amazon provides. After coming to #twitter i came to know there are many issue like this and @amazon not able to handle it.

  • WildlifeConfidl Wildlife Confidential (@WildlifeConfidl) reported

    @AmazonHelp Is this not reaching out? Was the review I wrote not reaching out? Make Amazon website easier to use to address the issues, if you don't want people to have to bombard your social media channels. Feel free to send a private message about how to resolve the issue with Sub & Save

  • PrameshSaha Prameshwar Kumar (@PrameshSaha) reported

    @AmazonHelp #amazon taking responsibility from both side seller and customer side and its not free service which #amazon provides. After coming to twitter i came to know there are many issue like this and @amazon not able to handle it.

  • thereal_ravan Mr.Ravan (@thereal_ravan) reported

    @AmazonHelp Product isn’t working and im not able to return the same .. wat else am I supposed to explain? Its a solar light and its not working

  • NerdyJaspal Jaspal Singh (@NerdyJaspal) reported

    @AmazonHelp And how does this inconvenience helps me.. seems, it only helps you all. since @amazonIN is gone so slow and unprofessional, will need to make my 1st purchase from @Flipkart today..

  • jishinv V. Jishin (@jishinv) reported

    @AmazonHelp I ordered a phone for someone and the expectation from Amazon is that i share by login credentials with that person to login from his phone being returned. This is a security and privacy concern. @amazonIN @amazon

  • sunshadowgid RSC (@sunshadowgid) reported

    @AmazonHelp Every order from Amazon is in delay, what is the problem with Amazon transport?

  • PrameshSaha Prameshwar Kumar (@PrameshSaha) reported

    @AmazonHelp Yes but is this a solution where i have to wait for more 5 days and its not first time when i faced this issue

  • jishinv V. Jishin (@jishinv) reported

    @AmazonHelp I think what you provided is enough. Nothing more is needed. @republic @DoC_GoI Please consider this as a security issue which is openly being publicised.

  • Gobind727 gobind kumar (@Gobind727) reported

    @amazonIN @amazon I'm tryin to connect with cstomer care since morning bt everytime dey disconnect the call widout resolving my issue. I need invoice fr my recent bill paymnt wich is not present in any of my past bill pymnt orders. Amazon customer service is degrading day by day

  • avik261185 AVIK SARKAR (@avik261185) reported

    @AmazonHelp @amazonIN I didn't get a call even after being promised and my problem is not yet sorted

  • NerdyJaspal Jaspal Singh (@NerdyJaspal) reported

    @AmazonHelp @amazonIN getting bad to worse these days.. online shopping is so difficult now . no immediate fix or relief ever provided by @AmazonHelp

  • VirtuousChandan Chandan Kumar (@VirtuousChandan) reported

    @AmazonHelp The issue here they said delivered but, Who delivered the item, when I didn't receive it. You guys are doing fake delivery of prepaid orders. This is not acceptable. I want my money back, or the product. Otherwise I will prefer Flipkart or jiomart for shopping.

  • premshukla1983 PREM PRAKASH SHUKLA (@premshukla1983) reported

    @AmazonHelp I was complaint 19th april but not get solution from your support team. your support team says your issue will be resolve with in 72 hours but not resolve till

  • oji_ijeoma Ijeoma Ikechukwu Oji (@oji_ijeoma) reported

    @kelleyjonesart @HouseOfNerdShow I believe there were copyright issues with Amazon taking on the show, hence it was loosely based on the Tolkien books and not an exact adaptation. Nonetheless, its a beautiful show and it was well handled for me. @LOTRonPrime

  • RosieG1969 RoRo (@RosieG1969) reported

    @amazon I used to think Amazon was amazing. But it took 3 months to resolve an issue. customer service used to be so good, but now it's the worst. So I cancelled all services I had with Amazon, it's all gone, kindle, audible, movies, prime and family unlimited for music.

  • abhinav023 Abhinav Srivastava (@abhinav023) reported

    @AmazonHelp Your team simply dont want to resolve this issue and now I have been #victim of #poorcustomerservice and was misguided, sold wrong product, duped by #amazon into believing that I am buying authentic fire TV remote. @JeffBezos

  • annappabr Annappa Revatgaon (@annappabr) reported

    I am annappa from pune i had a issues in amazon site and i had accidentally transferred 2k points in amazon voucher but not able to transefer in amazon pay balance...i had connected with cust care but not solutiin provided and they told me nothing pls help @amazonIN and @amazon