Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (48%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Edison	Website Down	6 hours ago
Shrewsbury	Website Down	7 hours ago
Houston	Website Down	10 hours ago
Manchester	Sign in	13 hours ago
Simpsonville	Website Down	16 hours ago
Dallas	Website Down	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  VincentScott (@VincentSco72192) reported 7 minutes ago

  Amazon E-commerce is such a shambles I was an E-commerce Manager and Analyst for 12 years Seller/supplier/FBA Not only does Amazon price fix but they create artificial scarcity and create longer shipping times Say you have a product that has a manufacturer price increase located in local warehouse You submit to amazon and they auto deny it Then they suppress your listing because someone else may be selling it a few pennies cheaper but further away! So your listing gets suppressed and the competitor gets to sell taking double the time to ship! Sooo screwed up

• 
  Chiefsmom (@ChiefsmomATS) reported 13 minutes ago

  @tagechamber @alphafox Easy enough to fix. Order some bobcat or fox urine. On amazon. It will scare them off.

• 
  Jim Land (@JimLandSky) reported 13 minutes ago

  @newscientist We need more CO2 to save amazon and do ending cutting down trees.

• 
  Mdadil (@mdadil9818offic) reported 15 minutes ago

  @AmazonHelp I haven’t got product but status show delivered so I request to you please resolve my issue as soon as possible. All details share in DM, please check it.

• 
  Shubhvani (@shubhvanii) reported 15 minutes ago

  Bro listen.... You don’t have actually any money problems, problem is focus. You are trying.... 1st week it's dropshipping. 2nd week it's crypto. Next week content creation. Then Amazon FBA. Then AI automation. Pick one path and stay with it long enough to see results. Constantly switching is why you still feel stuck.

• 
  Upwind Security MDR (@UpwindMDR) reported 17 minutes ago

  🚨 Critical - Amazon Redshift JDBC Driver Remote Code Execution (CVE-2026-8178) The Amazon Redshift JDBC Driver contains an unsafe class loading vulnerability that may allow remote code execution when processing crafted JDBC connection URL parameters. An attacker able to influence the JDBC connection string could trigger arbitrary class loading and execute code within the application's JVM context. 👉 Affected: Amazon Redshift JDBC Driver < 2.2.2 | Fix: Upgrade to 2.2.2

• 
  Chaoseifer (@chaoselmer) reported 17 minutes ago

  @inaba_6kaku Yeah I was very surprised iv never had any issues with Amazon before I wonder if it had transpired before the good had even arrived with Amazon

• 
  Usman Ahmad (@AIwithUsman) reported 24 minutes ago

  Prompt 6 Return policy trap analyzer «Break down the return and refund policy for this Amazon listing: [ASIN or product link]. Is it sold by Amazon, a third-party FBA seller, or fulfilled by merchant? What are the real return windows and hidden restocking fees?»

• 
  Whateversnext (@Whateversnext1) reported 24 minutes ago

  @Fair_and_Biased If Terri started burning down the Amazon explaining that animals prefer sunshine, then yes.

• 
  Glitch Truth (@glitchtruth) reported 25 minutes ago

  MBA applications down 6.5% at top US schools while Wharton's online MBA killed its premium pricing. Real signal: Google, Meta, and Amazon stopped requiring MBAs for PM roles around 2019. The $200k credential lost its moat when FAANG hiring managers started ignoring it.

• 
  Finfonzzz (@Finfonz) reported 31 minutes ago

  @SaiSwar56683561 Flipkart and Amazon stopped the return policy. Though some people were scamming, it was genuinely useful. Now, it's better to buy from offline and be sure of what you're buying and at same or less price than online. And no trouble of returning a soap box

• 
  Madhur Yadav (@Madhur_Yadav) reported 31 minutes ago

  The 3 seller strategies that are now broken: 1/Fake sale pricing: Amazon now shows 12 months of price history on every product. Your "30% off" that was never 30% off? Buyers will see it instantly. 2/ Keyword-stuffed listings: Alexa answers questions BEFORE showing listings now. "What's good skincare for men?" → AI overview → product picks If the AI doesn't recommend you, you don't exist for that query. No keyword rank can fix that. 3/ Undifferentiated private label: AI comparison now works with ONE tap. Buyer selects 3 similar products → AI compares features, price, reviews side by side. If your product is a commodity, the cheapest one wins every time. No copywriting saves you.

• 
  Sandeep Rathour (@sandeeprathour) reported 33 minutes ago

  @AmazonHelp I posted a video of Amazon delivery boys throwing packages in the past and your team is asking me for my order number. Please try to understand the larger issue.

• 
  chakradhar (@ChakradarKolli) reported 35 minutes ago

  @amazon shut down your service first, worst delivery system I am suffering alot from your delivery agents .

• 
  La Coyote (@lacoyotee) reported 35 minutes ago

  Trying to watch off campus and amazon prime is not working. Boooooo

• 
  Csaba Kissi (@csaba_kissi) reported 38 minutes ago

  Services for web developers Full-stack hosting - Sevalla CDN + Domain registration - Cloudflare Transactional emails - Amazon SES Auth - Better Auth Error tracking - Highlight .io Uptime monitoring - Better Stack Search - Typesense / Meilisearch Payments - Stripe / Creem CI/CD - GitHub Actions

• 
  tay (@_tayysafarie) reported 39 minutes ago

  @adcock_brett This is a great use case for the “backspurs” at Amazon. The backspurs are chutes that come off the shipping sorter. When packages come down the chutes they accumulate in that area the robot is clearing. There’s a photoeye behind that piece of metal, and when that pe is coverered

• 
  محمد شاداب Mohd Shadab (@Shadshaikh10) reported 39 minutes ago

  @AmazonHelp Thank you for the response I have checked my inbox and shared all required details already Kindly resolve the issue as soon as possible because I have been facing this problem for around 20 days now The AC stopped cooling within just 5 days of installation and proper vacuuming was not done during installation I hope Carrier will now provide a permanent solution without further delay

• 
  Historical Gamer (@HistoricalGamer) reported 46 minutes ago

  @Luzinosity @Jaku The warning signal that twitch is in trouble has always been Prime Subs... as long as Twitch is willing to give free money to streamers via prime subs, I'm not taking the doomer-ism on twitch too seriously. If they ax that then I think that might signal Amazon is getting either

• 
  120 102 (@St7X7N) reported 47 minutes ago

  guess the real question is-is Amazon going to honor "Deals" on accounts with those "sales prices" while Treasury ***** with every loose nickel in an FDIC secured/insured (insured being the operative word) account? or do we continue down the path of the long scam? #VoteAccordingly

• 
  rajiv sharma (@rajivattri035) reported 49 minutes ago

  @AmazonHelp I have already shared the details through DM, but still haven’t received any proper update or resolution. Genuine orders are continuously getting auto-cancelled, which is very frustrating. Kindly request your escalation team to review the issue properly and help resolve it.

• 
  Vinod Sharma (@only_shinji) reported 52 minutes ago

  @AmazonHelp Have re-created my account unwillingly. Please tell me within how much time the problem will be solved.

• 
  Rou 🍓 (@Rouwyei_) reported 53 minutes ago

  Amazon customer service is very terrible, people are freaks who do their best not to return the wrong product.

• 
  Number-One-AI-Fanboy (@Number1AIFanboy) reported 55 minutes ago

  @grok we got a big drop today and I'ma not liking the way @JeffBezos pretty IT lady treated me yesterday while she was watching her "IT Guy" put up another kiosk in what is now the "driver entrance" at @amazon VNL1 in Nashville.. She's was a meany and needs to learn how to talk to people, listen to what experienced people have to say not just tell me that "I'm the problem". I have 15 years in access control, burg and fire systems. Commercial install, programming and training of more devices than anybody has ever seen. So to give some context Jeffery, I was going to scan my licences as she's watching "her IT guy" install another kiosk. She see's me touch the screen because if you know tablets, which she obviously has no fuggin' idea on how they work. I touched the address bar to activate it to scan my license, It scans and then she looks right ******* at me and says "this is why we are putting screens over the kiosk, you people are touching it and breaking it! I said what? That's not the problem, and for the next 5 ******* minutes she went on to say how "we are the problem". Us drivers touching the screen is the problem. I tried to kindly say that I have over 20 years in IT experience ans we are not the problem, the script running the kiosk is the problem. But she wasn't having anything is said. Now to premise this everybody knows that if the license don't scan they have to touch the address bar, it's the only way to get the bar code to scan in the address bar. Common sense to IT , not to your "IT Lady". So I kindly say, kindly cause over the last 20 years I've learned to deal with all kinds of people in the industry, meanies don't phase me, I say "What's your fallback"? What happens when the kiosk now with a cover over it stops working? She says immediately "it won't". And I said, 20 years in IT , it will, it has, been here for a year, know your whole process, work friends with security and half the crew at VNL1. I think I know what the fk I'm talking about. Anyway, she continues on to say "if that one fails they have these other 2". And if they fail? I have an IT guy that can be here? I looked at her, said "guess you have your fallback" have a great day. Honestly Jeff, she was *****, ill informed on how the software and the kiosk actually works. She was quick to argue with me like I'm a ******* peasant. There was a short time there where I was like "how is an IA agent going to replace this lady who's only job was to watch the IT guy work and implement a process and procedure that ill ultimately fail leaving 30 people in a line backed up with now way to scan their licenses. Time runs out, they lose their spots and for that day, nothing gets delivered. And when that happens Jeffery, you have that mean lady to blame for not really knowing what she's actually doing. The AI Agent replacement for her: That agent gets notified once IT has sent out the kiosk to the site for install. IT guy is informed on the install complete with instructions. Kiosk shows up, agent knows, agent sends text to IT Worker parts on site ready for his 8am install. Yep, No Meany "IT Lady" <- can you call her that if her only job was to watch the acual IT Guy? One thing I dislike the most is ignorance!

• 
  hammadh. (@ScaleEcommerce) reported 55 minutes ago

  A product doing 40 units a day at $35 each. That is $1,400 in daily revenue. Listing gets suppressed on Friday evening. Seller notices Monday morning. 3 days. $4,200 gone. And the worst part? Amazon never sent a single notification. This is not a made up scenario. This is what suppression actually costs in real numbers. And in 2025 and into 2026 Amazon has been suppressing listings faster than ever before. Titles that were perfectly fine for years suddenly non compliant overnight. Enforcement scaled across nearly every category with zero warning to sellers. Listings losing visibility en masse while sellers blamed their ads, their reviews, their prices. Never once thinking their listing had quietly disappeared from search. Here is what makes this genuinely dangerous. Most sellers only do reviews on a schedule. Once a week. Once a month. Sometimes less. Suppression does not wait for your review schedule. It happens on a Friday evening and bleeds through the weekend while you are offline. By the time you notice — the damage is already done. We have seen sellers running active PPC campaigns to listings that were suppressed. Paying for clicks. Sending traffic to a product that was invisible in organic search. Spending money to advertise something Amazon had already hidden. Amazon's automated systems move fast. Seller Support moves slow. And the gap between those two things is where revenue disappears. If you have not checked your suppressed listings filter in Seller Central this week — stop what you are doing and check it right now. Go to Manage All Inventory. Filter by suppressed. See what Amazon has been hiding from you. Then come back and tell me what you found. Because I have a feeling more people are going to be surprised than not.

• 
  Ramez (@Ramez05) reported 58 minutes ago

  @HazzadorGamin Thought this was announced when they closed down Amazon Game Studios last year

• 
  Kersty (@TagaRetiro) reported 59 minutes ago

  hi @amazon I'm a frequent shopper from the Philippines and I noticed that there seems to be an issue with your "FREE Shipping to Philippines when you spend over $49.00 on eligible items" promo. Items tagged free shipping in the description are not eligible upon checkout.

• 
  Amul Sul (@amulsul) reported 59 minutes ago

  @Flipkart Your support system is a total joke and a waste of money. Your agents do nothing but spam copy-pasted replies while ignoring the actual problem. And you honestly think you're going to beat Amazon in this race? With this level of service, you aren't even in the running

• 
  Command Line Vulpine (@Furry4Ever) reported 1 hour ago

  @nateinthewild Its flipping them tag-side down. Its still weird though, I worked in an Amazon facility once and they had to be tag UP for scanning

• 
  hunter (@hxxntrr) reported 1 hour ago

  You can walk into any Apple Store in America, buy $50,000 in MacBooks and iPhones on 0% business credit cards, and resell every single item for 85 to 95% of retail on eBay, Swappa, and Facebook Marketplace the same day. Cash in your bank account by Friday This is how people convert 0% credit limits into liquid cash without Plastiq, without Melio, and without paying a 2.85% processing fee The Apple Store accepts credit cards for purchases up to $50,000. No questions. No ID beyond what's needed for Apple Pay. You walk in, buy 8 MacBook Pros at $2,499 each, and walk out with $19,992 on your Chase Ink Business Unlimited at 0% APR List them on eBay as "Brand New Sealed" at $2,199 each. They sell in 24 to 48 hours because sealed Apple products have the highest resale velocity of any consumer electronics on earth. People buy them because they're getting a $300 discount on a product that never goes on sale $2,199 x 8 = $17,592 in eBay revenue eBay + PayPal fees (13%): -$2,287 Your net cash received: $15,305 You spent $19,992 on a credit card. You got $15,305 in cash. You "lost" $4,687 "That's a terrible deal" No. You converted $19,992 in credit into $15,305 in LIQUID CASH at a cost of $4,687. That's a 23.5% conversion fee Plastiq charges 2.85% but has a $100K annual limit and many payees are restricted. Melio charges 2.85% but some payments take 5 to 7 days and large amounts trigger manual review The Apple resale method has: No annual limit (buy as much as they'll sell you) No payment restrictions (it's a retail purchase) No manual review (it's a credit card transaction at a store) Cash in your bank within 3 to 5 days (eBay payouts are fast) And you can improve the conversion rate dramatically: iPhones resell at 92 to 96% of retail (better than MacBooks). A $1,199 iPhone 16 Pro Max sells for $1,050 to $1,100 on Swappa within 48 hours. That's only a 5 to 8% loss after fees iPads resell at 88 to 93% of retail AirPods Max resell at 85 to 90% Apple Watches resell at 82 to 88% The optimal mix for maximum cash extraction: $30,000 in iPhone 16 Pro Max units (25 phones at $1,199): resell at $1,080 avg = $27,000 - 13% fees = $23,490 net. Loss: $6,510 (21.7%) $20,000 in iPad Pro units (10 iPads at $1,999): resell at $1,799 avg = $17,990 - 13% fees = $15,651 net. Loss: $4,349 (21.7%) Total credit card spend: $50,000 Total cash received: $39,141 Conversion rate: 78.3% Effective "fee": 21.7% "21.7% is way worse than Plastiq's 2.85%" Yes. If Plastiq works for your use case, use Plastiq. The Apple method is for when you need: More than $100K liquidated (Plastiq has limits) Cash in 3 days not 7 No paper trail linking credit cards to bank deposits through a payment processor (the cash appears as eBay/PayPal revenue, not as a Plastiq transfer) Amounts above $25K per transaction (Melio flags large single payments) The people doing this at scale aren't converting $50K. They're converting $200K to $500K across multiple Apple Stores, Best Buys, Costcos, and authorized resellers. At that volume they have eBay stores with Top Rated Seller status, which reduces fees to 10.5% and pushes the conversion rate to 82 to 85% There's also the Amazon Retail Arbitrage version: buy Apple products at retail, sell on Amazon as a third-party seller, Amazon pays out every 2 weeks. The conversion rate is similar but Amazon's customer base is willing to pay closer to retail for the Prime badge and the Amazon return policy A guy in our network converts $80K to $100K per month from credit cards to cash using this exact method across Apple, Costco, and Best Buy. His blended conversion rate after eBay fees and marketplace fees: 81%. He converts $100K in credit into $81K in cash every month $81K in cash from $100K in 0% credit. His "cost" of $19K per cycle is his equivalent of a processing fee. He treats it as a cost of capital. $19K to access $81K in free cash for 15 months = effective annualized cost of 18.6% "18.6% is expensive" Compared to what? An MCA (merchant cash advance) charges 40 to 150% effective APR A hard money loan charges 12 to 18% + 2 to 3 points A personal loan at 680 score charges 15 to 24% APR A credit card balance at standard APR: 24.99% 18.6% annualized for UNSECURED CASH with NO APPLICATION PROCESS, NO UNDERWRITING, and NO REPAYMENT SCHEDULE beyond minimums at 0% for 15 months is cheaper than almost every alternative source of liquid capital for someone without assets to collateralize And the credit card rewards on $100K in Apple Store purchases: roughly $2,000 to $3,000 in points. That drops the effective cost to 15.6 to 16.6% btw the IRS doesn't track retail purchases on credit cards. The purchase shows up as "APPLE STORE #R123" on your credit card statement. The eBay revenue shows up as income from your eBay seller account. If your LLC is the eBay seller, the purchase is a "business inventory expense" and the revenue is "product sales." The accounting is clean this is the emergency version of the liquidation play. when you need cash in 72 hours, can't wait for Plastiq, and need more than $25K. you walk into Apple, buy everything they'll sell you, walk out, list it on eBay, and have cash in your bank by Friday. the most liquid asset in America isn't gold or bitcoin. it's a sealed iPhone lmfaooo (we get 700+ score business owners $100K-$250K in 0% business funding. how you liquidate is your business. we build the capital stack. link in bio)