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Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: website down, errors and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

August 12: Problems at Amazon

Amazon is having issues since 01:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 46% Website Down (46%)
  • 29% Errors (29%)
  • 25% Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Waldbröl Sign in 10 hours ago
Victorville Errors 17 hours ago
Louisville Website Down 24 hours ago
Bohain-en-Vermandois Errors 3 days ago
Paris Sign in 4 days ago
Owosso Website Down 5 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • AngelaUnspoken
    Angela Unspoken (@AngelaUnspoken) reported

    @TheUnOfficialPg Terrible, especially off Amazon.

  • caprashanth1061
    prashanth bhonagiri (@caprashanth1061) reported

    @amazonIN i wanted to contact for return of my order placed on amazon where no pick up is scheduled request you to kindly take action on the issue

  • Tell_It_Already
    Troof (@Tell_It_Already) reported

    @ChidoriG0d @edimmuz Ok, but Amazon bled it dry and now there are no players, so the original devs now have their game back... with no players. Its probably gonna get shut down without Amazon to fund it. Amazon literally ruined the game with greed.

  • icxahusn
    els (@icxahusn) reported

    @Amazon I ordered something, but I wanted to return it. I wasn’t available at the scheduled pickup time, and I didn’t receive any call regarding the rescheduled pickup either. When I click ‘Edit Return,’ it only showes Cancel Return to blah blah now I can't return pls fix it

  • ConQuake
    ConQuake (@ConQuake) reported

    Honestly wtf do Amazon put in their tape 😳 breaking down their boxes for recycling is an absolute PITA

  • JimBad052
    JimBad05 (@JimBad052) reported

    @MikeyNohMore Worker misclassification is genuinely a problem. Amazon, Uber, DoorDash, all these places get away with it. But the IRS needs to sack up and enforce it, not New York City or California.

  • Anthonyz9561
    south side fool (@Anthonyz9561) reported

    @supertrucker Easy solutions for easy problems. Stop buying junk from Amazon

  • Tigersauce79
    fearron najberg (@Tigersauce79) reported

    So there was a problem with renewing my prime membership @AmazonHelp . They “fixed “ it but said it’ll be 24 hours before I can use my prime membership… so how is that fixed ???

  • Bethco2257
    Pixi Dust (@Bethco2257) reported

    @FmrRepMTG @amazon @awscloud walk into any Amazon office building at Seattle HQ and South Lake Union Amazon Seattle offices and instantly you can see with your own eyes… nearly 80% of staff are HB1 visa holders!!!! So yes, we have a big problem.

  • imabhisheksurve
    Abhishek surve (@imabhisheksurve) reported

    @amazon @amazonIN @AmazonHelp My problem doesn't resolve yet ....?

  • 1111_ChosenOne
    Chosen One 1111 (@1111_ChosenOne) reported

    Another completely preventable death if they would have just shut Amazon down. Amazons FALSE leadership and the Federal government are all responsible for this death and every death since I asked for help.

  • imYadav31
    Gajender Yadav (@imYadav31) reported

    Amazon have a soft limit on gift voucher purchases for individual accounts. If you’re using the same credit card to buy a large number of vouchers, Amazon may temporarily restrict that card from purchasing more gift vouchers. Even if you’re using multiple cards, buying vouchers in high quantities can trigger a similar restriction at the account level. That’s when you may start seeing an error while trying to purchase vouchers. The good part: this generally appears to be a temporary/soft limit and can reset automatically after some time.

  • BrownGuyMadeIT
    BrownGuy (@BrownGuyMadeIT) reported

    @AmazonHelp Consistent issue with your lazy drivers. Your CSRs are always superb; drivers on the other hand... Need a new career.

  • theroseygamer
    Rosey (@theroseygamer) reported

    THIS! It absolutely feels like Amazon is forcing the gen ai training and pushed a swift and quiet rollout without fully preparing the Twitch team for all the backlash and complex problems it caused.

  • stonkgang
    stonkgang (@stonkgang) reported

    $ELVA a major battery maker for robotics, with a purchase agreement by Amazon for nearly the size of their market cap plus Amazon acquiring an active stake. Stock gaps down on earnings forecast slower than expected.. With what we're seeing with Unitree IPO, $CCXI $BOT Humanoid robotics etc, this could become a killer buy point. Warrant transaction: Amazon received warrants to purchase up to 13,880,345 common shares of Electrovaya. Exercise price is fixed at approximately $8.56 per share (based on the 5-day volume-weighted average trading price immediately prior to the agreement), with a 10-year term. Roughly 40% of the warrants (about 5.55 million) vested immediately upon execution The remaining warrants vest in stages as Amazon makes cumulative future product purchases totaling US$280 million. Full exercise of all warrants could give Amazon an ownership stake of around 20–20.6% on a fully diluted basis (depending on the exact share count used). Amazon is under no obligation to exercise the warrants or buy shares.

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @Anand2608Singh Kindly copy the link provided earlier > paste it on a 'web browser' > login to your Amazon account > connect with our Social Media team via chat. -Sindu

  • TheRealBirnbaum
    The Psycho Analyst (@TheRealBirnbaum) reported

    @weary_centurion Obviously my performance may be worse in the future, but this is a game of probabilities. If better investors don’t offer a higher probability of success, the only logical conclusion is that it’s all completely random. If past performance isn’t indicative of future results, then why are you picking stocks? This doesn’t make sense. My point is that this pattern has played out over and over. I’m hearing the same things from you and other bears that I heard for all my other investments into misunderstood tech companies. It’s a willful choice to ignore the bigger picture—80X revenue compounding with great unit economics—in favor of these “potential disasters” that always fail to materialize. I heard that Alex Karp was a liar, pumping and dumping stock, the whole nine yards. I heard that Daniel Ek was giving away the store and that margin stasis would kill the stock. All of these points logically had little bearing on the bigger picture. Hims could fail, but the evidence overwhelmingly suggests that this is a low probability. Like the previous arguments, the Novo resolution is couched in terms that conveniently deny what happened: that was it “lucky”. This papers over the fact that Hims has consistently executed flawlessly. Novo was a problem that would allegedly KILL the company. The possibility that Dudum saw ten steps ahead of everyone else—which is exactly what I suggested here on X on many occasions—is conveniently ignored out of hand, despite that he’s repeatedly executed in this fashion. You can check my timeline: I stated unequivocally that Dudum likely knew what he was doing. Even when he was vindicated, the bears moved on to the next excuse: luck, worse unit economics, etc. None of them are true. At this time I agree with you about the buybacks. But I go back to what I said earlier—this is a decision on your part to single out an issue that has very low impact on the final result. I heard the same thing with all my previous investments. And guess what? Even though I thought those buybacks were a mistake, they were all proven right. Though I think buybacks at $50 weren’t a good choice, as soon as the stock hits $100 we’re all proven wrong. Whether the stock was cheap at $50 is only something that can be determined with certainty in the future. Buybacks are measured against valuation, and what may seem expensive now may be rendered extremely cheap in the future. Again, this decision plays an infinitesimal role in their success. I’ve long since learned that focusing on management comp and buybacks is the fastest way to lose focus on the broader fundamentals. Again, this is in direct contradiction with value gospel, and this is where the dogmatics get lost. Without cognitive flexibility there’s no outperformance. Nearly every tech business in the world aside from Constellation Software buys back stock at high prices. That would rule all of them out. The FTC litigation In no way shape or form has revealed “clear” issues. It hasn’t even gone to court, and nothing has been proven. My experience tells me this is a total nothingburger, or Hims wouldn’t be refuting the claims. My own research into the issue tells me the same. That’s up to you to decide, but I don’t view this as a serious issue. Oddity can’t even function without an algorithm on Facebook, and this is supposed to be the big threat that will kill Hims? At this point we are in pure fantasy land. This market is blue ocean. For the next ten years there’s more than enough for Ro, Oddity, Amazon, etc. Physical pharmacies and practices will continue to lose share and the total pie will grow as well. The company that scales fastest, with most efficiency, and captures the most data, will win the most. Ro is capturing a sliver of the market that Hims is going after. They’re not even considering an integrated experience. It’s just a swath of verticals. And even in these verticals, they’re inferior—they have a much higher cost structure and smaller customer base. Putting out the name of a competitor is not evidence of competitive threat. I don’t understand the risk of disruption. Who’s disrupting them? How? All of Hims’ most direct competitors are doing what they’re doing, only worse. No one is providing a novel, improved version of their service. It’s also unclear how that would happen considering that Hims and its competitors are disruptors. As mentioned above, it’s a blue ocean opportunity, so there’s practically zero risk of growth ending any time soon (although that didn’t stop the bears from trying to make that argument when growth paused last Q). Once again, there’s no factual basis that “everyone” on FinX is pumping Hims, so I'm confused as to why this is brought up. I don’t think I’ve ever seen more bear sentiment around a stock. It’s literally the most shorted stock in the Russell. Whether Hims forms a global monopoly on digital healthcare or not isn’t the question. As with moat or no moat, you’ve created a false dichotomy. The question is whether it’s a good investment. At these prices it’s insanely cheap. If they turned off their growth expenses tomorrow, they would trade at less than 20X earnings. This is what the market inevitably prices in. The call option on AI integrated medicine offers that much more upside. In the meantime, they just need to continue what they're doing: adding new verticals and executing on vertical integration. As long as that's the case, it doesn't matter what Oddity or Ro or anyone else does. They only need to focus on the customer.

  • ayushbasral
    Ayush Basral (@ayushbasral) reported

    6 years shipping products. amazon -> godaddy. 4 side projects running, 1 masters, 0 free evenings. built a lot, wrote down none of it. fixing that. posting the work here. mostly the parts that don't work yet.

  • TweedleReee
    Tweedle Dee (@TweedleReee) reported

    @TheGeneral_0 Agreed. And speaking of Dentists? Lol. Why in the AF did they take away the Firm Bristled tooth brush? So we would compound our dental problems between visits, requiring more work, and more 💰 Recall they claimed firm bristles would damage tooth enamel? They dig and scrape the same enamel with metal tools what could've been removed by daily brushing with a firm bristled brush. I get my toothbrushes from Amazon. To my knowledge US doesn't manufacture or supply them.

  • Steggy
    Steggy (@Steggy) reported

    After watching @austinnotduncan's new video re: affiliate revenue, I'm curious about @LinusTech's data trend on clicks and not just revenue. Because a huge factor in affiliate links nowadays is more people watch YouTube on TV than any other device. So links in description aren't enough, because how will TV watchers take advantage of those links? While Honey has taken revenue from YouTubers - this would be more evident in data that would show clicks have either remained the same or up over the years, but revenue is still down -- this would show the poaching. But if clicks are going down too, this is evidence of the more friction that TV prevalence causes to affiliate links. If you find yourself with slumping clicks, one solution could be integrating a call out with a QR code which can capture the TV watchers - might not be perfect but can regain some of the numbers you lose from TV viewers by removing friction. (LTT actually does this for their own merch funnily enough) -- the tricky part is you would need to construct a landing page so you can be compliant with Amazon Affiliate rules -- but a little bit of extra work can possibly make a big difference in your bottom line.

  • PaulaJ1974
    Paula Has (@PaulaJ1974) reported

    @amazon @JeffBezos Me again Your customer service SUCKS 18 days and waiting to recover my account Again for the 6th time being told it's been "escalated" Funny when I blasted Hilton Honors they responded immediately and fixed my problem Why can't you? I can do this all day .....

  • 1111_ChosenOne
    Chosen One 1111 (@1111_ChosenOne) reported

    Another completely preventable death if they would have just shut Amazon down.

  • kerrygutknecht
    Kerry Gutknecht (@kerrygutknecht) reported

    @_knicks1688 @bennetthaselton @JonahDispatch Why do you think Amazon goes to all this trouble with contractors then? Just for fun?

  • yathudev
    Yathu dev (@yathudev) reported

    @AmazonHelp @amazonIN my issue is not resolved . I have raised a consumer complaint for same in consumer portal. To avoid these kind of issues, I'll make sure not to use Amazon in future.

  • _peterk
    Peterk (@_peterk) reported

    SpaceX’s next trillion-dollar business was never tickets to orbit. Elon just told staff that AI revenue will soon dwarf rockets and Starlink combined. Not eventually. Soon. It fits the pattern. The company keeps looking like it sells vehicles while actually selling the capability those vehicles unlock at scales normal firms treat as science fiction. Starship is not the product. It is the forklift that lets you put power and compute where Earth grids, land, and regulators cannot follow. Once orbital intelligence becomes the cash engine, launch turns into a rounding error on the same balance sheet. The rocket company outgrows rockets the same way Amazon outgrew books. Critics will still be counting landing legs.

  • primary3down
    Bully XL (@primary3down) reported

    @Hedgeye Without the spending problem the wealthy would earn less though. Amazon literally killed retail because there was no tax on internet purchases, they lobbied for that. You can't compete when you have to charge 8% tax at your store and they didn't have to.

  • KhoriLynn
    Khorilynn (@KhoriLynn) reported

    I hate going to multiple stores like if I have to get down go in and the cycle continues... bye I have a amazon account

  • E_C_theWriter
    E C (@E_C_theWriter) reported

    Let's talk about the shoebox's evil twin: The personal bank account that's also somehow your business account. You know the one. The Venmo payment from a client sitting next to your Netflix subscription. The business lunch filed somewhere between your gym membership and your Amazon impulse buy. It feels fine, until tax season. Until you need a business loan. Until your bookkeeper opens your account and makes a face. (We try not to. We can't always help it.) Here's what mixed finances actually costs you: -Hours untangling transactions that should never have been together. -Missed deductions buried in personal spending. -A tax bill higher than it needed to be. -And the IRS looking twice at a business that doesn't look like one. The fix is simple: separate accounts. Business stays business. Your bookkeeper's face returns to normal. Everyone wins! 🎉

  • mark_petereit
    Mark Petereit (@mark_petereit) reported

    @22liv22 Out here in rural Colorado it’s pretty normal to see posts on Nextdoor from people who say Amazon shows their package delivered with a picture of someone else’s porch on the proof of delivery and no idea where the package ended up. These solve that problem.

  • URnotAC
    Anthony C (@URnotAC) reported

    @NYCMayor Amazon should dump every sub contractor that has a problem or leave NY for good