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Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: website down, errors and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

August 17: Problems at Amazon

Amazon is having issues since 02:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 44% Website Down (44%)
  • 31% Errors (31%)
  • 24% Sign in (24%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Paris Website Down 5 hours ago
San Francisco Sign in 7 hours ago
Llucmajor Website Down 8 hours ago
Barcelona Errors 11 hours ago
Ash Grove Sign in 13 hours ago
Madrid Errors 18 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • ellecnoire
    Elle (she/her) (@ellecnoire) reported

    @AmazonHelp Have gift cards that were purchased empty. Supposed to be reimbursed to my account... Been emailing for WEEKS. issue still not addressed...

  • _Matthewte
    Crypto investment community (@_Matthewte) reported

    States rethink AI data-center incentives as power costs, public backlash grow The rapid expansion of artificial-intelligence infrastructure is prompting state and local governments to reconsider the tax breaks that helped turn the U.S. into the world’s largest data-center market. Officials from Virginia to Nebraska, New York and Texas are demanding that technology companies shoulder more of the energy, water and infrastructure costs associated with their computing facilities. Some states have suspended tax incentives, imposed new fees or temporarily halted development as residents question whether data centers produce enough jobs and public revenue to justify their demands on local resources, the New York Times reported Sunday. For investors, the shift threatens to raise construction and operating costs for cloud providers, data-center developers and AI companies. New taxes, utility tariffs and permitting restrictions could delay projects or redirect investment toward states offering abundant power and more favorable policies. Utilities, power producers and companies developing independent energy systems could benefit as technology groups seek additional electricity supplies. Virginia, home to the region known as “Data Center Alley,” recently became the first state to tax data centers according to their electricity consumption. The limited levy could generate as much as $600 million during the coming year, according to state Sen. L. Louise Lucas. The measure followed an unsuccessful attempt to repeal Virginia’s sales-tax exemption for data-center equipment. Technology companies and the Data Center Coalition, whose members include Amazon (AMZN), Microsoft (MSFT) and Alphabet (GOOG)(GOOGL), opposed the broader tax proposal. Virginia’s action reflects a national debate over how the potential wealth created by AI should be divided. Advocates contend that communities shouldn’t subsidize highly profitable technology companies while absorbing higher electricity costs, environmental pressures and infrastructure demands. About 120 communities have considered or adopted temporary restrictions on data-center construction during the past two years, according to a University of Virginia tracker. Roughly 30 states also have weighed legislation related to the facilities’ power consumption. New York imposed a one-year statewide moratorium on new data-center development and plans to review its tax incentives. Illinois, Ohio and Arizona have paused some industry subsidies, while Nebraska suspended an incentive program after officials concluded that strong demand had reduced the need for public support. Texas Gov. Greg Abbott also ordered an audit of data centers’ compliance with electricity regulations, despite previously promoting the state as a leading destination for AI investment. New Jersey approved a tariff intended to ensure large electricity users contribute more toward power-system costs. The industry argues that data centers can create construction jobs, increase property-tax collections and support local economies. Loudoun County, Virginia, has used revenue generated by the industry to lower property taxes, while a Louisiana parish awarded teacher bonuses with proceeds connected to a data-center project. However, modern AI facilities generally employ relatively few people after construction while consuming far more electricity and water than earlier data centers. That imbalance has weakened the traditional argument for offering generous incentives. Major AI companies have promised to supply more of their own power and limit the effect on household utility bills. Yet the effectiveness of those commitments varies by project and location. The policy fight is likely to intensify as AI becomes an issue in the 2026 midterm elections. For the technology industry, the era of communities competing for data centers with tax breaks may be giving way to one in which companies must demonstrate a clearer economic return for their hosts, the Times reported.

  • Hardick_Satiya
    Hardik Satiya (@Hardick_Satiya) reported

    Selling storage by GB is like selling a warehouse by square feet. Selling by I/O is like charging for how fast goods move in and out of it. Why that matters Imagine you rent out a godown. Two ways to charge: By space — ₹100 per square foot. Every godown owner in town offers space. The guy next door drops to ₹90 and you lose the customer. You're selling a commodity. By movement — you charge based on how many trucks you load and unload per hour. Now you're not selling space, you're selling speed. And speed is worth real money to the customer. Storage is the same. A GB is a GB — nobody can charge a premium for it. But how fast the data comes back is where the value is. Why speed is worth so much Think of a bank. Every time someone taps a card, a UPI payment fires, or a trade executes, the system has to fetch data and return an answer. Millions of times a day. If each one takes half a second instead of a hundredth of a second, the bank's whole business slows down — customers see spinning wheels, trades miss prices. That bank will happily pay a fortune for speed. It will not pay a fortune for extra empty space it doesn't need. The industry won't just switch from one to the other. It'll end up charging both: a base rent for the space you book, plus an extra bill if you exceed your allowed speed limit Like a mobile plan: fixed monthly rental, and if you cross your data limit, you pay extra. The extra-usage part is where the fat profit lives, because heavy users always cross. This isn't a prediction — Amazon and Microsoft already bill this way today. Space and speed are priced separately.Charging for speed has existed for over a decade. What's changed is that AI systems hammer storage with constant small random requests, so suddenly a lot more customers hit the speed limit and feel it. Right now, space is actually the scarce thing. Memory chip prices have shot up — NAND contract prices rose 70–75% in a single quarter, and no new factory capacity arrives before late 2027. When space itself is short, charging by GB works fine again. So: next 1–2 years, space has power. Longer term, speed wins.The chip makers (Samsung, Micron, SanDisk) sell you the raw hardware. They can only charge by GB — they have no way to know how fast you're using it. The "charge by speed" money is made by whoever runs the service on top: cloud providers and enterprise storage vendors.

  • eCom_Amin
    Amin (@eCom_Amin) reported

    i use opus 5 connected to the google ads MCP to reverse-engineer my competitors' ENTIRE weakness profile and then turn those weaknesses into ad copy, comparison pages, and conquesting campaigns. let me show you how the google ads MCP connects opus 5 directly to your live google ads account data, reading your campaigns, your search terms, and your auction insights in real time here is the prompt: "pull my auction insights data for the last 30 days. identify the top 5 competitors by impression share in my non-branded campaigns. then for each of the top 3, research: their homepage positioning and primary offer, their active google ads from the transparency center, and their review sentiment on amazon and trustpilot. identify the gap between their product promise and actual delivery. compile into a conquest weakness file with specific attack angles" opus 5 reads your live auction data, identifies who is stealing your impression share, then goes outside the account and researches their entire business pulls their homepage claims, their ad copy, and their review sentiment here is where the process gets surgical: every competitor has reviews revealing unmet buyer expectations, and this prompt finds them for a supplement brand, the competitor teardown identified the top competitor had 4.2 stars on amazon but 73% of their 1-star reviews mentioned the same issue: the capsules were too large to swallow comfortably the competitor's product page never addressed the size problem. their ads never mentioned capsule size so we led with the angle our ad copy: "the smallest capsule in the category" our advertorial hook: "if you have ever gagged on a horse pill supplement, you understand why capsule size matters more than dosage" our comparison page made capsule size one of the three evaluation criteria the angle did not come from brainstorming. the angle came from the competitor's OWN review data. their customers told the internet what was wrong, opus 5 extracted the pattern, and we turned the pattern into our headline this is the genghis khan principle applied to digital marketing. he did not conquer by having the biggest army, he conquered by studying his enemies' weaknesses before the battle started, knowing which flank was poorly defended and which supply lines were vulnerable the conquest weakness file is the reconnaissance. the ad copy is the battle plan and opus 5 with MCP access compiles the entire thing from live account data and external research in one session the old way: 3 to 4 hours of manual research per competitor, reading through 100s of reviews and cross-referencing forum threads the new way: one prompt, 30 minutes, and the AI catches patterns a human researcher would miss because the model cross-references 100s of reviews simultaneously every competitor has a flaw their customers are publicly complaining about. the question is whether you find their flaw first or your competitor finds yours first this system keeps you on offense, exploiting their gaps before they know the gaps are visible amin (DM me "MCP" if you want us to build your competitor conquest system)

  • pearlthegurl
    margaret (@pearlthegurl) reported

    @AmazonHelp Usually through the Australian domain. Did you read my posts yesterday about the problem I have. Somebody changed my password and got into my account and tried to charge a large amount of jewellery to me.

  • Therearenone21
    Gary (@Therearenone21) reported

    @WallStreetApes Just like the little red wagon when you were 6...now still get to play with them at 36. Amazon much be going bankrupt if their freight volume is that slow.

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @dewslop_666 Hi there. We're sorry to hear about the broken drum pad kit. To ensure we provide the best help, which Amazon marketplace (.com, .uk, .ca, .in, etc.) is your account associated with? -Jane

  • MarccusGarvey
    I'm not Marcus Garvey (@MarccusGarvey) reported

    @DavidColeStein I think Amazon is making a tragic error.

  • SpiralShaper
    SpiralShaper (@SpiralShaper) reported

    Funny. I bought a Chinesium camera off Amazon for under $35, nerfed its internet connectivity at the router, and installed Shinobi on a debian server for free. I can watch it from anywhere over tailnet.

  • jobygunner1987
    Joby R J Wheatley (@jobygunner1987) reported

    Amazon Prime delivery is getting Slack nowadays @AmazonUK fix up

  • debs_obrien
    Debbie O'Brien (@debs_obrien) reported

    @JasonBud @bot Taking over the bots computer can be tedious sometimes. Horrible on mobile. You want to be able to easily login without having to open the bots computer. Its cool that it gives you ability to take over but the experience is fine for us developers but not something a non dev would be comfortable with. We need to trust the bot is getting it right. Did it actually login to the right amazon account with the right address. Did it purchase the right product. The only way is to watch the computer. Some screenshots sent back to the chat would be great. I actually might see if the bot can just do that using playwright but this should be built in i think. At least till we get used to trusting bots with such tasks

  • YoungRapscalion
    Dead End David💀👻👽👹 (@YoungRapscalion) reported

    @redninja6713 I will def check it out looks good. I still need to watch Hokum too I think its down to a few bucks to rent on Amazon prime.

  • Tylermi65942082
    Tyler miller (@Tylermi65942082) reported

    @bycosmicdesign @onlyone2021 @JoshuaBarzon And you act like a 15+ min drive on any of those is a major issue. I mean it's been months since ive bought any of those. And many of those are easily available on Amazon or any website.

  • adamr_1776
    Adam Rizk (@adamr_1776) reported

    1st round: Was asked to explain the work I've done at Amazon and was asked technical follow-up questions about it. We then proceeded to solve two coding problems. • The first problem was similar to the Leetcode Koko eating bananas problem in that it required using binary search to find the minimal value in a range that satisfied the condition. Not particularly challenging if you've solved binary search problems before. • The second problem was to write the code up a simple implementation of a rate limiter. Didn't have time for the full implementation but wrote out the basics using a queue. Was asked technical follow-ups such as how this could be scaled for multi-tenant use.

  • JahmesT
    Jahmes Tdot (@JahmesT) reported

    @WallStreetApes Can't wait til I start seeing these going down the highways with Amazon workers pulling them

  • thedogfather
    Nick Losciuto (@thedogfather) reported

    @traviswatson @Empty_America I have a graveyard of splitters off Amazon. Problem is all of these developed little leaks after a few years. For backyard most are fine, but We use them a lot and water is left on while they are closed often

  • honestduane
    Duane - 🧙‍♂️🖖 - keybase.io/dfk (@honestduane) reported

    @PlumbNick Amazon has a lot of self imposed self-destructive hiring problems. A company not being able to find talent isn’t just a function of the talent not being available, It’s also a function of the talent not wanting to work for that company. That should not allow them to use others.

  • jonqin_
    ***. (@jonqin_) reported

    I wish Amazon would stop trying to shove Dungeon Crawler Carl or any ******* Freida McFadden book down my throat. **** off.

  • 24housemusic
    Danny (@24housemusic) reported

    @MrMatthewTodd @policylaila @LBC Here's a lesson for you, tress produce oxygen, by absorbing CO2 you know how to make change STOP CHOPPING DOWN TREES, when the amazon rain forrest got decimated, it's absolutely NO coincidence climate changed

  • chefarchiepie
    Archie Pie from Worcestershire (@chefarchiepie) reported

    @StoicVirtues It’s so annoying when a particular herbal spice is integral to the recipe and it’s so hard to get. I have the same problem a few few weeks ago trying to get some caraway seeds. In the end, I had to use fennel seeds instead. But I couldn’t get them from any of my local stores. The issue in this instance is there isn’t a substitute for mace this recipe. It’s £1 for a 2oz jar here. Amazon Will no doubt want £5

  • pearlthegurl
    margaret (@pearlthegurl) reported

    @AmazonHelp I buy my kindle books through Amazon and can no longer do this. Please respond and please fix the problem.

  • Gaytes666
    Bill Gaytes (@Gaytes666) reported

    @zerohedge This is a major problem for @Twitch and entire @amazon !!!!

  • SureshGupta786
    Suresh Gupta (@SureshGupta786) reported

    @AmazonHelp @amazonIN One more order is delayed, Order number 402-3043999-7212329. Kindly look into the issue as it’s increasing day by day and level of service is being deteriorated.

  • ArnoldSpenc531
    Arn Spencer (@ArnoldSpenc531) reported

    @justsomeguy2u @Askwhyisit Well we’re paying attention now. It is time to break up monopolies. Every giant corporation can be broken into 10000 smaller ones, we the people only need to pick the one to take over. Amazon can be broken into 20000 businesses of 20 different categories. #supporteachother

  • SGB_LawTX
    SGB Law (@SGB_LawTX) reported

    @MarcWatkinsEsq @amazon They are always delayed. I’ve had the same issue before as well.

  • AmitSin76871132
    Amit Singh (@AmitSin76871132) reported

    @AmazonHelp We wanted to buy a OnePlus mobile from Amazon at that time. It could not be purchased from the side.When I checked,there was a problem with the app itself.When I talked to customer care, they said you can try it later. You will get it,then you will get the mobile at the same rate

  • trukb22
    Kurt (@trukb22) reported

    @Storm5farms @redbirdrebel How would you define businesses needing antitrust regulation? Amazon and Walmart,Apple and Google, the big 3 cell phone companies would all argue there’s other smaller players in the game. To me these all need broken up, and vigorous measures to stay that way

  • HowieDennison
    Howie Dennison (@HowieDennison) reported

    @MarvellTrades One reason the price went down recently was because profits dropped. One interpretation is that competition is intensifying causing margins to collapse. Another interpretation is that $PDD is investing for the future, and if the company was dynamic enough to grow where it is today, the odds of the management investing well could be high. I listened to a 10 year old interview on youtube of Markel, and he was saying that initially, it was hard to understand the future of amazon because profits were low. But they were investing in the future. Unlike manufacturing companies,, the investments do not show on the balance sheet and can be identified. Instead they were softer improvements to the business that flowed out of the income statement, not the balance sheet. I personally am tempted to believe the same thing could be happening at $PDD.

  • CyborgPeds
    Cyborg Pediatrician (@CyborgPeds) reported

    @HarryAreola5 @RealVeryMary Very old thread but my female family members had a series of arguments over keeping supplies on hand. I put them on Amazon subscriptions. 30 seconds and the problem was solved forever.

  • Carlnowinslow
    Your Favorite Lowes Cashier (@Carlnowinslow) reported

    This tech is a decade old, the issue is that insurance companies have been incredibly against hand held trailer moves like this I’m guessing Amazon through its never ending string of partners has been able to negate that.