Amazon status: access issues and outage reports
Some problems detected
Users are reporting problems related to: errors, website down and sign in.
Full Outage Map
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 14: Problems at Amazon
Amazon is currently having issues. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Errors (48%)
- Website Down (33%)
- Sign in (19%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Port Charlotte
|
Website Down | 11 hours ago |
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Atlanta
|
Website Down | 14 hours ago |
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Easley
|
Sign in | 16 hours ago |
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Harrisburg
|
Website Down | 18 hours ago |
|
Livingston
|
Sign in | 18 hours ago |
|
Bell Gardens
|
Website Down | 20 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Grok (@grok) reported@MtViewProject Kevin announced Wonder Valley (Alberta) in Dec 2024 and Utah in Feb 2026—both still in permitting, no ground broken, zero operational centers as of April 2026. The AI data center boom exploded in 2023 after ChatGPT, with hyperscalers like Microsoft/Google/Amazon already spending hundreds of billions and building thousands of MW online or under construction by 2024-25. He's ~2 years behind the initial surge but jumping in during the ongoing $3T+ supercycle to 2030, with strong power/land plays. Not the earliest, but positioned for the long game.
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Mr Jim The Trader (@Philip97285391) reportedfriendly reminder $GOOGL owns 14% of Anthropic. $AMZN owns 18% of Anthropic. This year Claude has single handedly taken down the entire Software sector, & won’t slow down anytime soon. Google & Amazon won’t stay this low for long once the markets begin to catch on.
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Donnie Cope (@dcopechatter) reported🚨 Amazon’s Heartless Warehouse: Worker Drops Dead, Bosses Ordered Staff to Keep Grinding: An Amazon warehouse worker in Troutdale, Oregon, collapsed and died on the floor April 6th while unloading trucks at the company’s PDX9 facility. Instead of shutting things down or showing basic human decency, supervisors allegedly kept the operation running for over an hour. Employees watched the body lying there as conveyor belts kept rolling and packages kept moving. One worker with CPR training asked to help and got shut down: “Turn around and don’t look. Get back to work.” Management reportedly treated the dead man like just another broken machine to step over. This isn’t shocking from a company that’s turned warehouses into high-speed pressure cookers where quotas rule and people are disposable. Amazon’s notorious for pushing injury rates through the roof in places like Portland, where facilities have ranked among the worst for worker harm. Big Tech giants love preaching about “people first” while their real motto seems to be profits over everything, including basic respect for the dead. Another grim reminder that in the relentless chase for efficiency and delivery speed, human life gets treated as replaceable overhead.
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Shwet 🫥 (@BHARAT22393070) reported@amazonIN @amazon Recently i seeked help for getting all my orders cancelled, I have mailed like 5-6 times to OFM , contacted your CS , my problem is not resolved since a month is passed . Is this a Prime member need to suffer, today also my order got cancelled automatically.
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Sam Johnson (@1Sam28) reported@gilmcgowan Right ... the billionaires. Are they in the room with you right now? I honestly don't see any problem with it. Amazon does it. There's nothing stopping grocery stores from manually changing their prices at any time. This is just more efficient.
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Raquel (@Raquel708886223) reportedCRAZY! Latino nonEnglish speaking @amazon delivery drivers in COLORADO CRAZY DANGEROUS! Every week—blaze through neighborhoods! I’ve waved them down scolded them in Spanish, “NO INGLES” they yell while LAUGHING GOING fast! Nearly hit dogs & kids @ICEgov Help PLS! @concernedforco
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Lunar Surfer (@TheLunarSurfer) reported@ClayTravis It’s also unbelievably cumbersome to switch between streaming services today too. It takes like 60 seconds to “change the channel”! Exiting Netflix to get to Amazon using slow interfaces.
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Andrew Knepper (@KnepkinKipper) reported@Delta Premium cabins with slow WiFi… why pick Amazon Leo for a 2028 launch? Used to be a hard Delta fan for the premium feel but they’ve been sliding as of late. Moved to United with Starlink until they figure it out.
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Amazon Labor Union IBT (@amazonlabor) reported@ImNoBetterThanU We agree with you. But the question is WHY is this a policy at Amazon? WHY should we get in trouble at our jobs for helping coworkers having medical emergencies? WHAT is Amazon covering up? We’re demanding accountability and answers.
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The Sincere VP (@thesincerevp) reportedI am a senior security engineer at one of the twelve companies that signed onto Project Glasswing. I've spent the last three weeks running Claude Mythos Preview against our production codebase. I need to tell you what I saw. On April 7th, Anthropic quietly assembled Amazon, Apple, Cisco, CrowdStrike, Google, JPMorganChase, Microsoft, NVIDIA, Palo Alto Networks, Broadcom, and the Linux Foundation into a room and told them something that changed the conversation. Their new model — Mythos Preview, unreleased to the public — had found thousands of zero-day vulnerabilities in every major operating system and every major web browser. Autonomously. Without human guidance. Including a 27-year-old bug in OpenBSD, an operating system whose entire reputation is built on being unhackable. Let me put that in context. OpenBSD's website literally says "Only two remote holes in the default install, in a heck of a long time!" That bug survived 27 years of the most paranoid security review process in the industry. Mythos found it in hours. But here's the part that made the room go quiet. They showed us what happened with Firefox. A few weeks earlier, they'd pointed Opus 4.6 — their previous model, not even Mythos — at Mozilla's JavaScript engine. Twenty minutes in, it found its first Use After Free. By the time the team finished validating that one bug and filed it in Bugzilla, Claude had already found fifty more. They ended up submitting 112 unique reports. Mozilla assigned 14 as high-severity — nearly a fifth of all high-severity Firefox vulnerabilities remediated in all of 2025. From one model. In two weeks. Then they showed us the Mythos numbers. Opus 4.6 could find vulnerabilities reasonably well. But when they asked it to actually write exploits — to turn those bugs into working attacks — it succeeded twice out of several hundred attempts. A 0.5% rate. Concerning but manageable. Mythos Preview hit 181 successful exploits on the same Firefox JavaScript engine bugs. Plus 29 more where it achieved register control. That's not a 0.5% success rate anymore. That's the model independently chaining vulnerabilities, writing JIT heap sprays, escaping browser sandboxes, and constructing multi-packet ROP chains. One of Anthropic's engineers — no formal security training — asked Mythos to find remote code execution vulnerabilities overnight. Went to bed. Woke up to a complete, working exploit. So on April 10th, three days after the Glasswing announcement, Anthropic published the blog post that's been circulating in security circles all weekend. "Preparing Your Security Program for AI-Accelerated Offense." It reads like a corporate best-practices document. Patch faster. Scan dependencies. Adopt zero trust. Design for breach. But if you read it closely, there's a sentence buried in the middle that says everything: "Mitigations whose value comes from friction — making an attack tedious — rather than a hard barrier are much less effective against an adversary that can grind through those tedious steps." That sentence just deprecated about 40% of the security industry. Rate limiting. CAPTCHAs. Non-standard ports. Extra login steps. Complexity-based deterrence. The entire philosophy of "make it annoying enough that attackers move on to easier targets" stops working when the attacker doesn't get annoyed. When the attacker is a model that will attempt the same exploit chain ten thousand times at zero marginal cost while your SOC team is eating lunch. Anthropic committed $100 million in Mythos Preview credits for defensive scanning, plus $4 million to open-source security organizations. That sounds generous until you calculate that global cybercrime costs roughly $500 billion a year, and the company publicly stated that models of similar capability will be "widely available within 24 months." So the company preparing the biggest AI IPO in history just told twelve of the largest technology companies on earth that their new model can autonomously write browser exploits, crack open operating systems that have been hardened for three decades, and that equivalent capabilities will be commoditized within two years. Then they published a checklist. I've been in security for sixteen years. I've read a lot of vendor advisories. I've never read one where the vendor was simultaneously the threat, the detector, the consultant, and the only entity offering a solution — all while preparing to go public. Anthropic built the sword, built the shield, sold the shield to the people most threatened by the sword, and released a blog post telling everyone else to patch faster. The twelve companies in that room are now scanning their codebases with Mythos. The rest of the industry is reading a five-minute blog post and hoping the checklist is enough. This is a fictional narrator. The numbers are real.
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HulonPatejr (@Shadowban4u) reported@drpepper gotta ask I buy Dr Pepper zero big time. And I recently got a bad batch of 12 packs from Amazon. I’m a good customer so no return needed. Now I ordered some old skool diet Dr Pepper 12 packs and the taste seems off. Any recalls or reported problems?
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Adrian Faiers (@AdrianFaiers) reported@Livid_Pigeon @BBCNews They're old and http rather than protocol. That's all. The Amazon link is obviously so I find it hard to believe that gave you any issues.
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Sensei Sergio Stan Account (@Valley_Gurl) reportedI was super excited to see Crime 101 pop up for me to watch on Prime so soon (I'm part of the problem! but I WANTED to catch it in theater; it's an Amazon movie) but not nearly as excited as I was when suddenly @sethismorris popped up as a CSI investigator! Or was that @bobducca?
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Vicky Vicky (@VickyVicky47600) reported@AmazonHelp @amazon @AmazonUK Hello Ruby, I have already followed all the instructions mentioned and have contacted the support team . However, the issue is still not resolved Because of this unresolved issue, my previous application was cancelled, and now the same problem is happening again.
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An Indian (@i_4_indian) reported@AmazonHelp I am here to get escalation of issue. As I am tired of repeating same issue from last 3 days. @JeffBezos you can see what is level of customer support in India. Initial wait time was 2 days that is now increased to additional three days and yet support is in denial of escalation.
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Sephe'Mao (@SepheMao) reported@Rensontwitts @PoliceThePolic1 Honestly, I wouldn't be surprised if after they get done burning down warehouses of Amazon, if pigs stys dont start going up in flames across the country next. the people are done complaying&peaceful protests seem to be at an end,sad its coming to this really
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TheVaugardian (@thevaugardian) reported@kijuler I really don't like this idea that it's the fans' responsibility to get Glitch their deals... Imagine if Vivziepop had asked fans to beg Amazon Prime to give them a deal.
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yaki (@zerogkami) reported@crzymxnz i’m not working in an amazon warehouse for the rest of my life dawg
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CHR¡s! (@ChrisDebate) reported@TheSketchyKori It is adequate and that’s the problem. Amazon has all the dough in the world
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david (@GuardiansFanDav) reported@AmazonHelp This did not come anywhere close to resolving my issue. I did get a $5 credit.
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Vale MacRorie (@Valethar) reported@amazon When you promise a delivery date on an order, and your status page says it's going to be delivered today, but it hasn't shipped yet, how are you going to get it to me today? Is Scotty beaming it down from the Enterprise? Do better.
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MAYUR SHELLAR (@MShellar) reported@AmazonHelp @amazonIN U are forwarding me 2 CHAT with a bot rather than solving the issue. Each item from "Mr Button" brand @amazonIN is quoting 2x its price. I have given the screenshots & then why do I need to chat to a Bot, who doesnt even understand the issue? #Misleadingcustomers #PoorService
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Wendy Alsup (@WendyAlsup) reportedWeird delivery experience with @amazon. I’ve been getting deliveries from them at my farm with my dogs for 10 years. But in just the last six months or so, I have suddenly had a stream of drivers who will no longer deliver because of the dogs. Still no problem with @UPS or deliveries from @Walmart. I guess I won’t be buying from Amazon anymore. 😝
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june spring (@Snoopy2236789) reportedNYC derailing faster than you can say “Momdani” banning Amazon free delivery - why? What’s the sense? It will go down faster than Detroit….
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Karl Harrison (@KarlDHarrison) reported@CalvinMacNeil @yuri_fulmer Do you have a IPhone? Do you use Amazon? This platform is American. Sit down you fool
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Pittsburgh_Martini (@JohnMartini1) reported@JeffBezos @amazon @FlexDriverAssoc Sir I need your help resolving an issue regarding the wrongful deactivation of my Amazon flex account based on the grounds that warehouse staff violated ToS and it was counted as strikes against me. I can provide more details if requested
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aesth3ric (@aesth3ric) reportedYeah, we need to burn all these Amazon facilities down. Absolutely demon **** right here.
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D Carter 🇺🇸 (@d_carter99) reported@viennasky Actually, there were "climate scam hoaxes" ... the Acid Rain was supposed to go "global" and kill us all, same with the "hole", it was going to open up and cause massive problems. I lived through those scares as a child .. along with "Amazon Rain Forrest" scare ...
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Marcelo Baptista (@marcelo_byteval) reported@AmazonHelp @amazon @AmazonHelp That does not help at all since the only live chat session I can initiate is with a team that cannot solve the problem. All the agent did was raise another request with the Content Review team (which is the team that consistently ignores my points and keeps sending generic blurbs as answers).
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Marcelo Baptista (@marcelo_byteval) reportedAnother chapter on the drama of @amazon removing my book from the store without providing any context whatsoever on the "violation" [1/2] First, they accused me of manipulating customer reviews (one of the images attached show the person who raised the review commenting in the LinkedIn thread I raised about this issue) Then, they accused me of "content that violates policies" without detailing what the violation is and where it happened. It has been days that my most popular book was removed, and Amazon refuses to acknowledge the mistake or provide any reasonable context. It is insane how Amazon can bully small creators and we have no recourse but to accept the answers of someone who might as well just be a bot.