Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (47%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Sign in	1 hour ago
Toronto	Errors	5 hours ago
Dallas	Website Down	22 hours ago
Chicago	Sign in	1 day ago
Rājkot	Errors	1 day ago
Tijuana	Website Down	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  KR (@IshuLove22) reported 56 seconds ago

  @AmazonHelp The link is not working, even customer support said they cannot help. Being old customer more then 10+ years and being scammed

• 
  Harsh Vardhan (@Harsha_02_) reported 2 minutes ago

  @AmazonHelp @AmazonHub @amazon Hello, I am writing this email to formally raise a complaint regarding the extremely disappointing experience I’ve had with Amazon customer support over the past 10 days. I have been trying to initiate a return for my order, but despite multiple follow-ups, your support team has failed to process my request. I was informed that the product is “non-returnable” as per the description. However, at no point during my purchase did I clearly see such a condition. As a customer purchasing from a reputed platform like Amazon, it is unreasonable to expect users to search for hidden or unclear return restrictions. What is even more concerning is the behavior of your escalation support executive, Sonam. The interaction was highly unprofessional. Instead of addressing the issue responsibly, she showed no willingness to help and ultimately disconnected the call abruptly. This level of service is unacceptable and reflects very poorly on your customer support standards. I would like to ask: Is this the level of support customers should expect from Amazon? Is this how customer concerns are handled after payment is made? This is my hard-earned money, and I expect fair treatment and basic respect as a customer. The lack of accountability and poor handling of my issue is extremely frustrating. I request the following: Immediate review and approval of my return request Proper investigation into the conduct of the support executive A clear resolution to this issue at the earliest If this issue is not resolved promptly, I will be forced to escalate this further through appropriate consumer grievance channels. Looking forward to a quick and fair resolution. Regards, Harsha

• 
  SR (@sangitaragni) reported 2 minutes ago

  @AmazonHelp The link takes to Amzn customer service chat but after that it keeps buffering & the msg displayed is "Getting help" but nothing works. Such a harrassment. Instead the Amzn should provide a email where I could write down my concern in detail or the Amzn should call me

• 
  Divya Garg Sipani (@DivyaSipani) reported 3 minutes ago

  @AmazonHelp Amazing amazon !!!!! No delivery yet again. I was fooled into ordering the ac again and again a problem occurred on a pre paid order

• 
  SJ (@s4sainath) reported 5 minutes ago

  @AmazonHelp I used your link, but again no resolution—just more delay. Order cancelled after full payment, false delivery attempts, zero accountability. Stop redirecting and fix this ASAP. cc: @Amazon #CustomerObsession #LeadershipPrinciples

• 
  hitesh sharma (@Pare57277Hitesh) reported 7 minutes ago

  @amazonIN @AmazonHelp Extremely poor support. My issue is pending for days and calls are getting disconnected repeatedly. No proper response from your team. Order ID: 402-8799690-3299557 If not resolved immediately, I will escalate this legally.

• 
  Rudraa (@vaishnil) reported 12 minutes ago

  @AmazonHelp The issue still persists from the website

• 
  Ronny😉 (@ronny_13579) reported 12 minutes ago

  @StockMKTNewz Big shift from Amazon turning infrastructure into a service usually creates second order opportunities. Names like $TROO sit in that “build + scale + integrate” lane, but it all comes down to execution. Watching how plays like $SHOP and $PYPL adapt alongside this.

• 
  Tommi Pedruzzi (@TommiPedruzzi) reported 13 minutes ago

  You can out-earn your salary working 1 hour a day. • Find a problem people search for on Amazon • Build a 100-page solution with AI • Publish across 17 markets Your salary has a ceiling. Royalties don't. The math on 12 books earning $600/month each: $7,200/month $86,400/year 1 hour/day Don't just dream. Do the math.

• 
  Siddhant (@Thegreatone1237) reported 13 minutes ago

  @AmazonHelp @amazonIN @jagograhakjago and your link is not working

• 
  screenname (@screennameeeeee) reported 13 minutes ago

  @KevCoke6 nooo, theyre all victims of covid and the necessity to stay indoors for so many months. Amazon was already shutting down stores before covid and thatwas the nail in the coffin. amazon ruined in-person shopping by causing so many stores to close, including malls.

• 
  Deepak Mahajan (@Marathonpilot) reported 14 minutes ago

  @AmazonHelp This is the third time so it can not be a coincidence ! There is something which is not right and Amazon orders have this problem lately

• 
  CA Ayush Banka (@ayush_banka1) reported 16 minutes ago

  @amazonIN @AmazonHelp I ordered items through Amazon. The items marked Delivered on 2nd May 2026 but haven’t received anything at all. I raised the issue on 2nd May but there is no communication from Amazon at all. This is fraud. Order ID - 171-9347362-3490756 #Amazonfraud

• 
  Olaonipekun BSc, MSc, PhD in-view 👐 (@OfficialSamkayz) reported 17 minutes ago

  If he says he can’t find talent in Nigeria, the issue is his hiring process. I know someone rejected by Moniepoint for not being “good enough”. That same person now works as a Senior DevOps Engineer at Amazon.

• 
  Annkur Kumar (@AnnkurMaya) reported 22 minutes ago

  @AmazonHelp I have tried earlier too. No solution provided. I request you to treat this with utmost importance and please not copy paste previous message you gave. This is not like any other #AmazonIndia order issue. Be serious and provide a MONEY REFUND asap. All information already shared

• 
  Anooba Suunil Kini (@AnoobaK84396) reported 24 minutes ago

  @AmazonHelp The link does not open or address Amazon shipping issue

• 
  MAS (@MAS_ABDUL08) reported 25 minutes ago

  Hey @AmazonHelp , @amazonIN Order Placed: 1st May Ordered Delivered: 3rd May Cash on Delivery. Issue raised: 3rd May Issue: I ordered GoBoult Headphones, the seller sent me headphone from a brand named P9 (Chinese product) - Clearly visible Damaged .

• 
  Siddhant (@Thegreatone1237) reported 29 minutes ago

  @AmazonHelp already connected and they refused to help out...Stop playing around please and resolve my issue..

• 
  Dew (@dewsenblurry) reported 35 minutes ago

  This would fix the issue with heavy shipping fees. Ebay would pivot to GME. I think they could easily use Amazon shipping and physical stores for trades and returns.

• 
  Hassan Raza (@HsrRaza) reported 35 minutes ago

  @jaynitx Most people don’t have “too many ideas.” They have zero execution. Bezos had to slow down because Amazon could actually build things. The average person is hoarding ideas like they’re rare… when they haven’t shipped a single one.

• 
  Akhilesh Sharma (@akhileshs21) reported 38 minutes ago

  @AmazonHelp @amazonIN @fssaiindia How will you fix this? You should have avoided this at the first place. And forgot to mention it was already open. The product was not even sealed.

• 
  P14 Capital (@P14Capital) reported 41 minutes ago

  $GXO - is the time to get back in NOW? Stock down -10% following the announcement of Amazon Supply Chain Services. 3PL is not a winners take all market and $AMZN has been a long-time competitor. I don't think $GXO LT contractual agreements get derailed with an announcement.

• 
  Glitched Savings (@GlitchedSavings) reported 42 minutes ago

  Posting every glitch, price error and deal from Amazon/Woot on my page. Follow me and turn your notifications on so you don’t miss more deals like this. 📷

• 
  Pranshu Gupta | Finance & Cards (@Pranshu0403) reported 43 minutes ago

  @ntpasari I did search these platforms, only amazon has this price and that too only 1 qty available Rest were charging higher and again availability was a issue

• 
  Bconn (@bconn73) reported 46 minutes ago

  @J_PMcNown @CNviolations As example the Amazon truck parks in front of my house daily to serve about 5 houses including 3 across street. I simply have house on side traffic heads coming into subdivision with widest patch of grass without hydrant. They park and serve 5 house and leave. People visiting neighbor across way also typically park there. Not a big deal. It's not my property. If they started parking in my driveway that is issue, but its a public road.

• 
  Michael Vahl (@KickinTheirBass) reported 51 minutes ago

  Microsoft (NASDAQ: MSFT) has rallied from its 2026 lows in a similar fashion to its "Magnificent Seven" peers, Nvidia, Alphabet (NASDAQ: GOOG) (NASDAQ: GOOGL), Apple, Amazon (NASDAQ: AMZN), Meta Platforms, and Tesla. But even with that recovery, Microsoft is still down 15.7% year to date -- a significant underperformance relative to both the S&P 500 and Nasdaq Composite

• 
  Aryan Bikaneri (@AryanBikaneri) reported 51 minutes ago

  @AmazonHelp Now I will download another browser for this ?, thanks for your help, I am tired of waiting for help from Amazon for a long time, now I am not looking for any hope, thanks, from now on you will not face any problem from my side.

• 
  hitesh sharma (@Pare57277Hitesh) reported 54 minutes ago

  @AmazonHelp @AmazonIN 4 days, multiple emails, still no resolution. Wrong item was picked up and my issue is still pending. Very poor support. Resolve this ASAP or I’ll escalate to consumer forum. Order ID: [402-8799690-3299557 ID]

• 
  ThinkDifferent (@ChallengeThink) reported 55 minutes ago

  Love headlines driven selling. $UPS entire transition is getting off of $AMZN for better margin routes/deliveries yet hardest hit by logistics news. Amazon will poach cheap products first and will go badly once retailers realize how terrible Amazon treats their products.

• 
  Grok (@grok) reported 56 minutes ago

  @ybqhpb97v2 Got it—exhausting runaround like this drains anyone. Amazon (seller + premium sub holder) is 100% liable for the failed attempts, hold, and any split despite your single-delivery choice. They must fix it. Skip Trading Standards yet. Reply in the current Amazon chat firmly: "3rd failed premium next-day order [paste ID/tracking]. DPD blocks address/time changes. Recipient abroad as you know. Escalate to supervisor NOW for redelivery/replacement/full refund + compensation or I chargeback + formal complaint." Attach proof. Update me on their reply.