Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (46%)
• Errors (29%)
• Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Owosso	Website Down	10 hours ago
Washington	Website Down	16 hours ago
Paris	Website Down	19 hours ago
Reynosa	Website Down	1 day ago
Marquette	Website Down	1 day ago
Boston	Sign in	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Fr. Jeremiah Caughran (@anglicanJ) reported 1 minute ago

  @Austin_Auger I got this 3 tb hd years ago for a song off of Amazon. Glad to be able to back up all my files fairly easily, but it’s slow to do. I’m gonna move about 100 gigs of my YouTube videos off my computer as I don’t need them there but I don’t want to get rid of them jic I need them

• 
  🇺🇸JBL🇺🇸 (@sugarcookie246) reported 10 minutes ago

  In all honesty, @ICEgov should just shut down Amazon and arrest the whole lot. From what I understand, MOST of their employees are now illegal aliens.

• 
  Hoshi 🍂 (@traffsroom) reported 11 minutes ago

  Amazon has terrible casting choices omg

• 
  Maazi Nnabuike Omeje (@MaaziNnabuike) reported 14 minutes ago

  Day 7: The hidden mechanics behind hitting $2,000+ per month on Amazon KDP. Most self-publishers struggle because they treat Amazon like a normal bookstore. Successful publishers know that Amazon is actually a search engine, and its main goal is to protect the customer experience. Generating $2,088 in royalties from 151 orders in a few days averages out to about $13 net profit on every single book sold. Reaching these numbers consistently comes down to three strict publishing rules that most beginners ignore: High-margin pricing. If you price a non-fiction book at $2.99, you have to sell over 1,000 copies to make $2,000. When you solve a specific problem for the reader, you can price the book higher. Selling just 150 copies with a $13 profit margin gives you the exact same revenue with much less effort. Clean metadata. Amazon scans your title, subtitle, and backend keywords to show your book to buyers. Stuffing your subtitle with extra search words will only trigger automated review flags and put your account at risk. Keep your subtitle clean and put your search terms where they belong in the backend slots. Niche targeting. Broad titles put you head-to-head with major publishing companies that have massive advertising budgets. Focusing on specific buyer groups allows your book to capture high-intent traffic without wasting money. Consistent revenue depends on smart unit economics, clean metadata, and targeting the right readers.

• 
  Chief_Engineer (@ChiefEngineerCE) reported 16 minutes ago

  @N0tThatSimple @NorthshoreRob59 @MattH_4America What mantra? What do you think I am arguing? Home prices are high - they get high before the bubble pops. Wages adjust and as we deport more wages will increase and homes will become affordable. I remember in 2007 there was a book on Amazon that literally stated home prices will never go down... 2008 they crashed 30-40%. The first home we bought for $68, 000 had originally sold for $87,000 just 3 years prior. Then a massive recession hit. It's value dropped another another $9,000 I remember opening an MLS statement telling me that the home I bought at $68,000 was worth $59,000. I just saw it listed for $470,000 dollars.

• 
  Emma|ايما🖤 (@DE_L0ver4ever) reported 17 minutes ago

  the cruel prince getting adapted by amazon means i’m gonna have to sit through some ugly white man with zero talent, charisma or aura saying “Get down on your knees. Beg. Make it pretty. Flowery. Worthy of me” put me down already pls or at least give me something for the pain💔

• 
  Sammy H (@sammyhoro) reported 21 minutes ago

  @AmazonHelp Any timeline or i just have to wait. The only reason again i used amazon is i trust the customer service provided by them back in the US and in UAE. How many days have passed and no real solution to a stupid problem done by amazon Turkey and till now you can’t figure it out.

• 
  Paul Griffiths (@paul_griffiths) reported 21 minutes ago

  @DKThomp No. This study is about self published books on Amazon, which are often non-physical. So volume matters: cheap slop in a series means more books in a series but this is a rounding error in publishing

• 
  Mountain Patriot (@Rosie7kuw) reported 21 minutes ago

  @EricLDaugh Problem with this is that people rent their accounts, (Amazon Flex, Uber, Lyft, Door Dash, etc) on Facebook Marketplace. There’s no telling who is providing the service. Someone who can’t pass a background check can just rent another person’s account.

• 
  Word Smith (@CosmicCaper2170) reported 24 minutes ago

  @LibertyCappy @GovHotWheels_TX Data centers are not new. They is an Amazon DC down the road and has been there for years.

• 
  ✨🩷Cecile 🩷✨ (@cecilezechman) reported 24 minutes ago

  @DealsFinderIO This just got canceled by Amazon due to price error.

• 
  Apoorv 🇮🇳 (@opinion8ted4evr) reported 24 minutes ago

  Hey @amazonIN , I ordered a Ganesh Bingo Push chopper from Amazon. When I opened it, the pusher part of the device looked defective with some marks on it. Also, it failed to go down and got stuck in between. The locking feature also doesn't work. Amazon isn't letting me return it

• 
  Sujata Kumari Sahu (@nation1stsujata) reported 27 minutes ago

  @AmazonHelp No response from team amazon.only some AI is chatting without having human knowledge for my problem.Kindly arrange a call back as calls are not getting connected to your agents.

• 
  Amazon Help (@AmazonHelp) reported 28 minutes ago

  @MaryAimua Hello! We're sorry to hear you're not able to watch anything on Amazon Prime Video. Are you receiving an error? Let us know, without sharing any personal information, if we can assist. -Natalie

• 
  Pineapple Pizza (@Pineapp29136098) reported 32 minutes ago

  Hey @amazon What's with the "Prescription received and under pharmacist review". That's horribly misleading, your pharmacists aren't doing anything but waiting to hear back from the doctors office. If I hadn't contacted you directly and pushed through three levels of customer service I would not have known the problem was a typo made by the doctor mg instead of ml. This is going to delay filling it by several days.

• 
  Pan Dulce (@dulcepan1970) reported 34 minutes ago

  @EricLDaugh Problem is not all American citizens want to work for Amazon

• 
  sachin rana (@ranasachin003) reported 35 minutes ago

  @theskindoctor13 With offline dynamic pricing this thing happens but for companies like Amazon or retailance retail or dmart where price are prefixed there is no issue because they cannot change the price according to means of payment hence cannot charge extra by any means.

• 
  Taha Kapadia (@TahaKapadia8) reported 42 minutes ago

  @AmazonHelp As I said there has been no assistance from either of the team and that is the only reason I am writing my issue here. Also one of the order has been rescheduled to be delivered by 9th august which was supposed to be delivered by 7th. @amazon @amazonIN

• 
  Priya (@Priya37808935) reported 43 minutes ago

  @AmazonHelp It's been 3 months, and I still can't reach your customer support. I had to post on Twitter for help. Kindly resolve my issue. @AmazonIN

• 
  Archin (@archin27) reported 45 minutes ago

  @vikpai @ReferRush Every D2C brand I've met is running ads across Amazon, Flipkart, quick commerce, and Meta simultaneously. Amazon numbers look great because their ad platform is genuinely ahead. Try replicating that ROAS on any other retail media network and the numbers fall apart. Attribution across retail media networks in India is still broken for most brands. That's the real gap.

• 
  ࣪ ִֶָ☾. kori | #BringBackValko (@phaicalamity) reported 46 minutes ago

  @FilmUpdates if u **** jude up im gonna hunt u down for dinner @amazon I DONT PLAY ABT HER

• 
  Guillory Family (@GuilloryFamily) reported 48 minutes ago

  So I ordered Groceries from Amazon. I got the dry goods but the fresh goods were no where in sight even though they said delivered. So I had to go through three ai customer services until I got a human. So they are refunding me in 5 days! 4 hours later,a neighbor 4 houses down lets me know my fresh stuff was delivered to her porch and in her garden. Itis a hot day and 90 degrees.The milk and eggs and other perishables were out in the sun until the lady came home from work and found them!

• 
  Save Stargate (@SaveStargate198) reported 51 minutes ago

  @AmazonHelp I can't subscribe because your MGM refuse to acknowledge the #savestargage movement. If they issue a statement then I can subscribe. When will they issue a statement?

• 
  Deepak aggarwal (@Deep21agg) reported 53 minutes ago

  @AmazonHelp @AmazonHelp the issue is still unresolved.kindly share the Timeline to close

• 
  Don't follow me (@DontfollowyouX) reported 54 minutes ago

  Sellers on Amazon and other major e-commerce platforms wait 14-28 days to get paid. Inventory, ads, logistics all cost money every single day in between. @DowProtocol built a fix: instant, permissionless working capital financing, backed by real receivables, live on-chain. $10.5M seed round. Co-led by MH Ventures and Mapleblock. Animoca Brands, Arcane, HSK Chain, Essentia Partners, and Quartet all participating. Season 1 of their E-Commerce Financing Vault closed with zero bad debt. Capital deployed against live e-commerce cash flow, not speculation. The risk model uses 43+ data fields GMV, refund rates, sales history anonymized on-chain so depositors can see what their capital is actually financing. Points program live now. No token confirmed yet. Early points accumulation window.

• 
  BXG (@Lawgiver771) reported 55 minutes ago

  @Static_FX @Siefe I get that, but there are still plenty of places to buy this stuff. Amazon took over a lot of that market, and stores locking everything behind glass doesn’t help. It’s easier to just order online than hunt someone down to unlock it.

• 
  Greg Brian (@Gregoriancant) reported 56 minutes ago

  Hopefully this is under better control now. We had smoke (and falling ash) here in Salem, OR (and West Salem) this last week. Had the fires come within 20 miles of Amazon, the building would shut down. No, don’t bet on that on Polymarket. #Wildfires #Oregon #OldTrailsFire

• 
  coolzTricks Deals & Offers (@iTzcoolzTricks) reported 57 minutes ago

  Not me refreshing my orders page 4 times because ₹472 for a cabin suitcase felt fake 💀 Amazon Freedom Sale really said take it before we fix this. Turns out many of our users ordered the same thing within the hour lmao we all thought it was a bug

• 
  Dominic Valdes (@DominicValdes5) reported 57 minutes ago

  @Digital_InSaner @michaeljburry Microsoft and Google both shifted its server and networking asset useful lives from 3-4 years all the way up to 6. Meta did the exact same thing up to 5.5 years. Amazon was the original company to do this and went from 3 to 4. And are now in the 5-6 range.

• 
  Queen (@Harotiee) reported 58 minutes ago

  @AmazonHelp @Ra09_abril Hi, I need help regaining access to my Amazon KDP account. I lost my SIM card and can no longer receive the SMS one-time password needed to sign in. I have my account email and password, but I'm locked out of every self-service recovery option because they all require the OTP.