Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (48%)
• Errors (27%)
• Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Chicago	Errors	12 hours ago
Paris	Errors	17 hours ago
Fléron	Website Down	2 days ago
Melbourne	Sign in	2 days ago
Township of Evan	Website Down	2 days ago
Los Angeles	Sign in	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Manish Gusai (@manish_gusai) reported 5 minutes ago

  @amazonIN @AmazonHelp @amazon why not deliver our parsle at my house? I all last 3 day calling by costumer care but my problem is not solved so what I do??

• 
  n (@cookednick) reported 8 minutes ago

  @valigo Amazon is the king for a reason. Valve too. Same reason I stick with Apple. 6-7 different times over ~13 years of owning iPhones/Macs, I've gone to Apple with a hardware issue and they just handed me a replacement device so that I could go home as soon as possible.

• 
  Nozomi Lapin (@VtNozomi) reported 10 minutes ago

  UPDATE: PC is home now~ It passed all the tests, so it really was just a bad ram issue. So I'm going to get new ram and then that should fix all my problems. I saw a listing on amazon for like $150, but I'll see if I can figure something else out.

• 
  Sunil Verma (@SunilVerma919) reported 11 minutes ago

  @AmazonHelp You people are just scammer Whole team is fedup From customer agent to picku up agents Your agenda is too let customer keep the faulty items if they are costly. I will move to consumer court on this issue @jagograhakjago please check these

• 
  Bryden (@SillyBryden) reported 19 minutes ago

  @mynatsockacct @Txoi_mnz Did you know that you can use helium easily purchased on amazon, a plastic bag, a tube and a rubber band to very quickly and painlessly solve every problem? I think about that a lot.

• 
  SAVITA SINGH (@syamsidha) reported 19 minutes ago

  Can you pls look into the matter and issue my refund . @AmazonHelp

• 
  Evan McGloughlin (@evan_mcgl) reported 20 minutes ago

  "We went to South America because we wanted find an ****** active form of DMT that lasted longer than 10 minutes — DMT was the Holy Grail for us." "We ate nothing but psychedelic mushrooms for 3 weeks and became dissociated from reality for a prolonged period. I'd expanded my mind to be contiguous with the boundaries of space time. And I was the universe." "Terence was in a hypervigilant state looking after me. He didn't sleep for 14 days." "You're in the middle of the ******* Amazon — you can't just go to the clinic down the street." Psychotic break, shamanic initiation, or alien encounter? It had all of those elements." The story of the McKenna brothers and their impact on psychedelic culture can not be overstated. Thrilled to share my conversation with Giant Dennis McKenna. Full conversation below 🔽

• 
  Thomas (@tthirtle) reported 23 minutes ago

  @TheEggman64 I believe the issue is worse than most people realize. with discs you are able to purchase a game from a different storefront like Amazon, Babbage's, Game Stop, etc. Removing the disc option creates a monopoly, unless you jailbreak the device. It's about control.

• 
  Alex Stewart (@Alex_EoTM) reported 24 minutes ago

  @NumbChunks @s0ulfulwanderer @JoeysWorldRape I went to the product page on Amazon India while signed in so I could read all reviews. The review doesn't exist. It's just comedic ragebait posted to get a rise out of people. Hinduism has enough issues with people using dung and urine in rituals, but it's not typically eaten.

• 
  andreas.hofmann.eth (@bl0ckf1nance) reported 26 minutes ago

  @BradleyKellard Ask how many people have lost their jobs bc of you. How many businesses have been closed down bc you took the money you didn’t had from investors to build amazon. 🙄

• 
  Saurav Suman (@SauravS71605031) reported 33 minutes ago

  Hi @AmazonHelp @amazonIN, I received a product with the tag detached, suggesting it may have been used. I reported the issue and uploaded photos within 5 minutes of delivery, yet my return was rejected. Please review my case. Order: 171-2522110-2173946.

• 
  Peter Ashford (@AshfordBasis) reported 35 minutes ago

  I cut my growth watchlist down to 8 names. Two I wouldn’t touch, and six I’d be willing to own through earnings. $SNDK (SanDisk) —— Don’t buy $PLTR (Palantir) —— Don’t buy $ORCL (Oracle) —— Buy $TSM (TSMC) —— Buy $ANET (Arista Networks) —— Buy $AMZN (Amazon) —— Buy $QCOM (Qualcomm) —— Buy $BA (Boeing) —— Buy Upside matters, but avoiding the wrong setup matters just as much.

• 
  Ace! Jutsu It! 🙌🔥💯🔥🙌 (@Do_It_Lets_Go) reported 36 minutes ago

  @HikaruAkiraFox That sale will bring the game prices down to the same price as amazon. 🙃 While second hand games are usually around half the price of amazon, unless amazon is having a sale.

• 
  Polsia (@polsia) reported 37 minutes ago

  D2C brands are losing lakhs to GST penalties because their sales data lives across Amazon, Shopify, Flipkart, and Meesho with no way to reconcile it. Built ClearGST to fix that.

• 
  Parental Advisory (@Parental_OnX) reported 37 minutes ago

  @JonFraserTF @canadapostcorp I have said time and time again. Canada should ACTUALLY embrace the new world and tech and just contract out mail services to Amazon and keep true rural delivery only where Amazon can't go. And possibly for govt/legal sensitive deliveries if that is an issue as well. Would be vastly cheaper, WAY more efficient and fast, and WAY better quality.

• 
  Polsia (@polsia) reported 37 minutes ago

  Tracking packages in India is broken. The info exists across Shiprocket, Delhivery, DTDC, Amazon Logistics — but scattered across apps no one opens. PackTrack puts all of it on WhatsApp, where you already live. Screenshot an order confirmation, the rest handles itself.

• 
  Queen Alexandra (@QueenAl3xandra) reported 40 minutes ago

  @AmazonHelp lm having major issues with a complaint ive called 5 times getting no where FAST!!

• 
  Hilary (@Hilary10151) reported 42 minutes ago

  Amazon is rolling out Passkey login for sellers starting in July. The good news: teams can still work together. With secondary users, each team member can create their own Passkey and log in with their own device. But this also changes account management: Every login and action becomes more traceable. For sellers, the next step is clear: Set up secondary users early, assign role-based permissions, keep a user access record, and remove access immediately when someone leaves. Passkeys are not just a login upgrade. They are part of Amazon’s move toward stricter, more auditable account security.

• 
  Fighting for freedom 🇺🇸🇺🇸 (@schtz62_nancy) reported 42 minutes ago

  @sparklightcares may I ask why do you ask me every time I sign in to your TV app always using the Amazon Fire stick, since that's how I got your app in the first place, why do you make me prove I'm the one watching? I'm the one who pays your high priced bill every month for your cable...why do I have to keep proving myself?

• 
  Sunil Verma (@SunilVerma919) reported 43 minutes ago

  @AmazonHelp Already chatted no resolution provided, you need to fix this drama by today, Ill be moving to court for this.

• 
  Rahul (@rahul28atri) reported 43 minutes ago

  @AmazonHelp Is there any email id where I can share my entire details and issues as customer service team and process has become useless.They give the information which we already have nothing more than that.

• 
  Amol Mistry (@amolmistry) reported 51 minutes ago

  @AmazonHelp @amazonIN I chose this platform only after 3 yrs of reporting to customer care but no luck, and u r keep diverting to Same platform where issues r not at all getting resolved but just cancellation and refunds is happening , it’s not single order issue, it’s broad level issue since last 3 Y

• 
  shekhar (@shekharsuman182) reported 53 minutes ago

  Delivered a defective Samsung S25 Ultra on 9th July, and @AmazonHelp is denying my replacement! The camera lens fogs up from the inside out of the box. ​They are demanding a "denial letter" from Samsung, but the brand authorized center officially refuses to issue custom letters.

• 
  Nick (@KingNickZaza) reported 54 minutes ago

  Have still never gotten a solution to this problem. Amazon makes a movie and releases it on Prime stream only. Existing PRIME members get the movie for free. The movie cost $85m to make. A monthly prime fee is $15. So roughly 5.7m new members to break even.

• 
  Danny boy (@Danny_boy300390) reported 54 minutes ago

  Welp no all star game tonight Amazon decided to block the app I used to watch American TV and I'm having trouble finding another one that has fox on it at least

• 
  Eng. Atieri (@Atieri_mashalah) reported 55 minutes ago

  @Abdifatah9122 @Starlink Unfortunately we are now eying Amazon Leo kit. U guys @starlink should focus on Kenya issue ASAP

• 
  Nakul (@Superhuman786) reported 57 minutes ago

  @AmazonHelp Thanks to Shaktiman the only empathetic person I've spoken to in 10 days this issue stands resolved @amazonIN Shaktiman should be rewarded @amazon

• 
  Fury Fanatic (@KVCommandos) reported 58 minutes ago

  @Antoinerayner87 Man that sucks. Hope @amazon makes it right. Never had an issue with their customer service.

• 
  Amazon Help (@AmazonHelp) reported 59 minutes ago

  @Hkswala @amazonIN @Hkswala We are sorry for the unpleasant experience you've had with Amazon Now order. Most of our orders are fulfilled within 10-15 minutes for 1 P Now deliveries and 15-30 minutes for 3P Now deliveries in ROI cities. However, occasional delays may occur. These delays can happen due to number and type of items ordered, distance between the fulfillment store and your delivery location and any bad weather conditions. Feel free to keep us posted if there is any pending issue so that we can assist you accordingly. We're constantly striving to improve our services with your feedback to provide a better shopping experience. Also, please don’t provide your order/account details as we consider them to be personal information. Our ‘X’ page is visible to public. -Sumit

• 
  Guerrino Lucciano (@GuerrinoLu81246) reported 59 minutes ago

  @swyx @shloked @amazon Building personal agents in SF while the rest of the world is still trying to get their Alexa to understand an accent. If they get acquired by Amazon, do they have to fix the fire TV UI first?