Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (47%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Marana	Errors	4 hours ago
New York City	Sign in	7 hours ago
Cleveland	Website Down	7 hours ago
San Jose	Website Down	8 hours ago
Swedesboro	Website Down	16 hours ago
Altkirch	Website Down	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ames (@VivaLaAmes11) reported 3 minutes ago

  @DavidChristoson Ugh. David, so much is different. Where to begin? Language, I switch to English no problem. That’s the least of my worries. Let me put it this way…. Imagine US Amazon is Costco… huge, everything you want or need and even stuff you didn’t know you wanted or needed in one place, no problem, easy, convenient. Italian Amazon is the dollar store version of that.

• 
  Thomas Chua (@SteadyCompound) reported 5 minutes ago

  @ThinkFinance999 Amazon, Google and Meta certainly showed strong ad growth numbers. Separately, makes me wonder why $TTD is slowing down and blaming macro. Looking forward to when they report this quarter.

• 
  thehype. (@thehypedotnews) reported 6 minutes ago

  apple is increasing its r&d budget 34%. what are they developing? 👀 for comparison: google, microsoft, meta, and amazon grew their r&d by 29% on average. apple beat them all. the company everyone called "behind on ai" is now spending faster than the giants what they're working on: - on-device ai (running models on your iphone instead of the cloud) - agentic ai on apple's own chips - a much smarter siri this year - privacy tools to make it all work apple is also training its own ai models and designing chips just for ai here's the twist: apple's spending on data centers is actually down – $4.3b over two quarters vs ~$6b a year ago. meanwhile google, microsoft, meta, and amazon together spend hundreds of billions on data centers. apple is leaning on google's gemini to cover the gap so the 34% jump isn't going to data centers. horace dediu (asymco) thinks it's going to talent, teams, and experiments in training and modeling. in other words: apple is investing in ai people and research, not ai infrastructure. a very different bet than microsoft or meta apple's bet: ai moves from the cloud onto your device. and owning the chip, the os, and a billion iphones is the winning hand follow @thehypedotnews for daily analysis and breakdowns in ai

• 
  ANKIT (@Q23thhWqPLg2ute) reported 7 minutes ago

  @AmazonHelp I have already followed up through the shared link, calls, and multiple emails, but I am still receiving the same repeated responses. My issue has not been resolved yet and the replacement was cancelled without my consent. Kindly provide an actual update and resolve this matter

• 
  Arishekar N (@arishekarn) reported 9 minutes ago

  Your Amazon marketing won't work if your logistics aren't built for 3P. Here's why. 5 logistics realities supplement brands learn when they move from 1P to 3P on Amazon: 1. Inbound lead times determine your promotional calendar - On 1P Amazon controls replenishment - On 3P you control when inventory hits the FC - If your 3PL can't turn inbound fast, you miss your own launch windows 2. Powder SKUs require purpose-built receiving - Supplement brands deal with compliance labeling, fragile seals, and strict Amazon inbound requirements - Generic 3PLs fail at this category repeatedly - Getting it wrong means stranded inventory and suppressed listings 3. IPI score is your brand's health metric on 3P - Inventory Performance Index directly affects your storage limits and visibility - Poor inbound planning tanks your IPI - Brands that manage replenishment tightly protect their ranking 4. Canada requires a completely separate logistics setup - You cannot run Canadian Amazon off your US 3PL without intentional cross-border infrastructure - Customs, labeling requirements, and FC locations are different - Most supplement brands leave Canada underdeveloped because the logistics weren't built for it 5. FBA compliance errors compound fast in supplements - Wrong label placement, incorrect case pack quantities, missing lot codes - Amazon will reject the shipment or charge disposal fees - At volume this becomes a significant cost and a fulfillment gap The brands winning on Amazon 3P treat logistics as a marketing function. What's been the hardest logistics challenge in your 3P transition?

• 
  Christian (@chris_g_24_) reported 10 minutes ago

  @AriDavidPaul @SenSanders You’re reducing the entire issue to net employment numbers while ignoring who captures the gains from automation. Amazon became massively profitable with the help of millions of workers. If automation replaces many of them while the productivity gains primarily flow upward, “net positive jobs” doesn’t really address the criticism.

• 
  Capybara (@CapybaraFortune) reported 10 minutes ago

  @tay78798 Under normal circumstances you’re right, attacking him is ridiculous. This dude is announcing that he’s full of ****. It’s like if Bernie Sanders cut taxes for billionaires and then was like what’s the problem, you shop at amazon, why are you attacking me?

• 
  Nikhil Kanna (@nikhilvkanna) reported 12 minutes ago

  @AmazonHelp I have messaged in private message. Kindly issue the refund. After refund is issued I'll pay through other means but only after money which has been deducted has been refunded

• 
  Sheikh Hasan (@Sheikh_hasanamz) reported 12 minutes ago

  Most brands let competitors advertise on their own Amazon product pages. It's crazy. I always tell people: run Sponsored Display ads on your own ASINs. Block out the noise. Take back your page. Fix this before spending more on ads.

• 
  Durga Ravindher (@durgaravindher) reported 15 minutes ago

  @AmazonHelp Thank you for the response. Amazon support is already helping with the refund. While Amazon takes accountability for refunding, how can I reliably place orders as every order is turning into a hassle? I don’t believe refund is right thing to do. What is the systemic fix?

• 
  Temple 8 Research (@Temple_Eight) reported 19 minutes ago

  It was briefly looking like I was going to be right on the earnings call. They said they're right words and sequential growth is down but it looks like they plugged the hole of losing Amazon with Meta/Nvidia. The Renasas high margin revenue eases the debt fears as well. It was a high risk high reward position if it had paid off. Can't score without taking shots.

• 
  thecritic (@thecritic205) reported 23 minutes ago

  @SabakShile @CrownprinceCom2 Amazon web services would fix this. Even 100 million users can use a properly configured aws server.

• 
  Shyam (@SimpScrolling) reported 23 minutes ago

  @SusantaKhan1 @amazonIN @AmazonHelp check DMs I am creating GROUP for everyone suffering Green Line issue from samsung, we will fight till we get Free Of Cost replacement, We will file Complaint on National Consumer Helpline as well as E-daakhil and take them to court. DM me #SamsungGreenLine #ScamSung #GreenLine

• 
  MarketArchive (@marketcyclesss) reported 25 minutes ago

  🔍 What They Don't Teach You Amazon is spending $200B on AI infrastructure in 2026. Apple is spending $14B. Apple might win. Running a 7B parameter model on-device costs 10–30x less than running it in the cloud. Every AI query Apple processes locally is a query its competitors pay for in electricity and server depreciation. Amazon, Alphabet, Meta, Microsoft — combined 2026 capex: nearly $700B. Apple's strategy: transfer the compute cost directly to the consumer via a hardware upgrade cycle, then collect the margin. The AI race isn't won by whoever builds the biggest data center. It's won by whoever figures out how to stop paying for one. Apple already did. #Apple #AI #Tech

• 
  Cam Eddy 🧠💰 (@cameddy100) reported 26 minutes ago

  Your brain works differently, not wrong. The same curiosity that drives my midnight Amazon binges also drives me to solve problems others ignore.

• 
  Vin (@vinkukvinkuk) reported 27 minutes ago

  @AmazonHelp I am not getting any response from your customer care. Your customer care executive promised me a call back but no call back and replacements are always an issue so I don't mind sharing my personal information but need an action against your executives and solution.

• 
  Jeremy S. ******* (@bmorecardiology) reported 30 minutes ago

  When the AI gets it wrong, who owns it? Amazon says every output — clinical note, billing code, patient summary — traces back to its source. Clinicians can verify before it goes anywhere. That's the right design. But traceability isn't liability. If an AI-generated clinical note misses something and it affects patient care, is that Amazon's problem or mine? The answer right now, in every healthcare AI contract I've seen language from, is yours. That doesn't mean don't use it. It means go in with eyes open.

• 
  AJ Hellow (@SmallParcelGuy) reported 31 minutes ago

  @MbtHawk @amazon Hey, at least they aren't trying to expand their supply chain to every business in the US to exacerbate existing issues

• 
  katrina! (@kxtrinam) reported 34 minutes ago

  @AmazonHelp no, i know you can do something. this is the first of your Alexa ads to actually trigger my devices. this has never been a problem before. can’t you take the ad’s audio recording & import it into your Alexa system so it isn’t a trigger?? asking ME to change my wake word is crazy

• 
  忍者の神 Marxist-Yeagerist ⌬ (@delmoi) reported 36 minutes ago

  @reset_by_peer The biggest problem with flying cars is energy usage and people potentially crashing them. There are some companies that actually sell what are essentially big drones you can ride in for a few minutes. You can buy a unitree humanoid robot on Amazon for $ 18k - the only problem now is, like, what would you do with it?

• 
  Dawson🔸 (@ilmatari117) reported 37 minutes ago

  @tilde_posting @sodiumPen 100% agree that cows are the largest environmental issue. Maybe the environment is recoverable in a way that harms aren't reversible though? Us doing 1000 harm to chickens, 1 harm to the amazon, is worse than doing 100 harm to cows, 1000 harm to the amazon, because we can rewild

• 
  Aakash Aggarwal (@aakash10975) reported 38 minutes ago

  @AmazonHelp I already did. They asked for 3 days to sort this out, but unfortunately even after 3 days it is still open. @JeffBezos @ajassy - Do you have a competent team to handle this issue? If not, pls handle on your own

• 
  𐚁 ACT III - REVOLUTION (@beyonceissatan) reported 47 minutes ago

  @PopTingz That. Not to mention everybody's work uses Amazon server so anyone acting like they're so high above when they online shop because they don't shop on Amazon is hilarious to me. Every single company on the planet uses Amazon servers or Google Cloud.

• 
  Don (@don_dada7) reported 52 minutes ago

  @Willy_niggy @raphousetv7 If you keep seeing them as the problem then you already lost and there’s no way out. You’ll keep blaming everyone for your problems. But if you take accountability that’s when the growing begins and I bet you you’ll find a way to not let an Amazon salary dictate your mood or life

• 
  Temple 8 Research (@Temple_Eight) reported 52 minutes ago

  It was briefly looking like I was going to be right on the earnings call. They said they're right words and sequential growth is down but it looks like they plugged the whole of losing Amazon with Meta/Nvidia. The Renasas high margin revenue eases the debt fears as well. It was a high risk high reward position if it had paid off. Can't score without taking shots.

• 
  WelshErnie (@WelshErnie) reported 54 minutes ago

  @AmazonHelp Is this customer services again? The issue is your customer services escalation process never works!

• 
  Deepak Mahajan (@Marathonpilot) reported 56 minutes ago

  @AmazonHelp I have made multiple attempts to explain that I live outside the United States and your delivery personnel left my packages on different occasions ,unattended outside the locker area, after which it was stolen. I am unable to personally visit a police station in the U.S., and I was informed that the report must be filed in person. Please advise what solution is available in such a situation, as I cannot travel internationally just to file a report for a delivery issue. Order already shared via DM. I have never experienced this problem with the order delivery and I believe it needs proper investigation.

• 
  Matthew Turner (@MbtHawk) reported 57 minutes ago

  @SmallParcelGuy @amazon The case they lost is about 5k CAD in sales or so. Peanuts for a company their size but large enough for me to not let it go. I am clean up crew on our team.....I clean up the AMZ Issues my team can't solve.

• 
  Robin (@Robin80504321) reported 57 minutes ago

  @iluminatibot Through ONGs they own and built a paralel state in the Amazon forest and today with uts club and drug cartels run the Amazon, local and federal government have no power on the área, Bolsonaro tried to fix the problem and it has been placed on jail by the system and its club that took control of Brasil and in 22 through a judiciary coup financed by Autopem or the deep state club behind Biden that used USAID funds to steal back Brasil and promote brazils take over where the entire world finantial system is lending money to Brasil at 15 % interest rates ( Brasil richest nation have no reason for more than 2 % interest rates...) and bkack rock ows ours and most of the worlds finantial system.....In Brazil the club uses our thugs and today PCC cartel to money laundry schemes, we have over 8 million companys on debt ,many are what we call ghost comoanys even our supreme court justice Dino uses one in the pandemics to steal 50 million from the people and as the USA the system used their biological war to steal trillions all over the world bankrupting medium and small businesses which is a goal set for agenda 2030, Epstein said in an e-mail to Gates if they could pull it off a pandemic.....its surely is an Evil club coming way way back and its a war that starrted in the 1st world war and most surely now its a spiritual war inside each one of us, who we feed inside ourselves going to win.....🙏🙏🙏🇺🇲🇺🇲🇺🇲🇺🇲🇺🇲🇺🇲

• 
  The Iron Tiger 🇺🇸 (@IronTiger44) reported 59 minutes ago

  @ZombieInternet @herosword_p @Dexerto Amazon operates at a loss, Spotify and Netflix also operate at a loss. Not all AI companies are operating at a loss, in fact, you refer specifically to Sora. An app that got shut down, not because AI is failing, but because people prefer other AI programs. Not unlike how people preferred Photoshop to its competitors, and there were many. You don’t understand how emergent technology in the market place works. You’re a Luddite. And you are on the losing side. But hey, I lived through this when it was Photoshop. Only AI has national security implications. IF your side won, and American AI goes away, Chinese AI won’t. You’re not only a complete idiot, you’re dangerous.