Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (43%)
• Errors (33%)
• Sign in (24%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Chicago	Errors	3 hours ago
Honeoye Falls	Sign in	5 hours ago
Helensburgh	Sign in	2 days ago
Annecy	Website Down	2 days ago
Nancy	Sign in	2 days ago
Bayeux	Sign in	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rana Pratap Singh (@ranapratap125) reported 1 minute ago

  @AmazonHelp @AmazonHelp @amazonIN Order # 407-7983205-6961960 issue NOT resolved. Your team is just passing time, no solution given. Worst support experience. Stop giving fake assurances and resolve it now. #Amazon

• 
  Gerhard Mack (@GerhardMack1) reported 6 minutes ago

  @AmazonHelp @amazon It's a solved problem now thanks. But really there needs to be an option for "The delivery person did the complete wrong thing"

• 
  cheeseburger man (@PepeTheBee2) reported 7 minutes ago

  @AverageRaineFan My issue with this set is they wanted 80 for it, now its just sitting on Amazon for 55

• 
  C H (@Homie_san) reported 8 minutes ago

  Did @Amazon fix the battery drain problem on their Fire Stick TV remotes? I’d like to upgrade, but not if I only get a few minutes of battery life in a device that should last a year.

• 
  JK47 (@Habanero_Jefe) reported 10 minutes ago

  @mookiealexander Dumb move...I like / respect DM, but blending SNL tabloid news skits into MNF was a giant F - . Then they doubled down by bringing in Tony K... then C.C... The **** list goes on... glad A.M bounced and got PAID 💰 by Daddy Amazon... he earned it

• 
  halle berri🍒 has a “A” in biology (@beyhiveee98) reported 13 minutes ago

  I’ll start it off: let’s burn down Amazon

• 
  leelakurup (@leelakurup) reported 19 minutes ago

  @Tukaram_IndIAS Sir what about companies do not deliver items prepaid and show on line its delivered. Amazon delivery is doing it off late. Then call them convince them item not delivered. Big problem. Any remedy??

• 
  Juan Guillermo Ruiz (@JuanRzc) reported 22 minutes ago

  @AmazonHelp Hi. Issue on Prime video. One particular movie plays in bad quality. It's available with Prime, I didn't rent it or use a subscription. Thank you

• 
  Tybernicus (@Tybernicus17) reported 24 minutes ago

  @BrowningFnA5 How old is that unit? Reason I ask is a lot of wiring on vehicles and possibly heavy equipment use a soy based wire insulation which acts as an attractant to such. Solution, get some Bitrex (or similar) on Amazon for less than $30 a gallon and follow mixing instructions. You can use a simple pump sprayer. I had this problem with my F250. Dealer has a big sign in the service bay about this. They want to charge about $100 per application. Why not just stop putting soy in the insulation. Same with Christmas lights and squirrels chewing of the light fixtures and taking them back to their nests.

• 
  zombiehunter11 (@zombiehuntprgen) reported 24 minutes ago

  @ShadowBowser458 My main problem with Hazbin Hotel is that it try's to squish everything together and is very quick. Which isn't really their fault because amazon won't give them more episodes.

• 
  Pffft2 🇺🇸🔥 (@45wonyuge) reported 25 minutes ago

  @glennsarcastic @amazon Wow, I did not know this! I think it’s because amazon uses USPS primarily now. My back up delivery person is very good but told me that my primary delivery person sends packages back when she feels they are too heavy for her to deliver. I never had this problem when they used fed ex. If you ever attempt in the future, contact me and I’ll give you an alternate address. So sorry!

• 
  Michael Patrón (@michaelpatron0) reported 26 minutes ago

  @DanielDoor8 FTC is suing Amazon and released info. Amazon replied back with a bunch of counters that don't really address the issue at hand.

• 
  Mike (@PhotonForger) reported 28 minutes ago

  @StoriesBySammi This seems like more an indictment of poor city planning. A data center like that in an industrial park in an area zone for industrial would be just fine. Whoever approved something like this near homes is the real problem. I wouldn't want an Amazon warehouse or anything like that near my home regardless of noise.

• 
  Lianchi (@Lianchi830342) reported 34 minutes ago

  @Caterinna313 Everyone should go on Amazon and once you type in the name of the book, scroll down to “Report this article” and report it for whatever reason you find it offensive.

• 
  founditcheaper (@founditcheaper1) reported 37 minutes ago

  more dumb stuff on amazon you shouldn't be buying. a 3 pack of forged bbq knives, a camera drone, dark brown hair dye shampoo, a slow feeder dog bowl, non slip stair mats, and a 2 pack of shoe organizers. each one has a promo code. link in bio under september 2 deals can expire at any time

• 
  𝙹𝙱 (@KOTULCN) reported 38 minutes ago

  @ScullySherSpock @HailMaryLogs There has been differing interpretations of what was said. Amazon is likely waiting out until sales of the dvd release die down and then release the 4 hour directors cut…got milk that consumer money.

• 
  Akin Oríjà (@mapolami) reported 42 minutes ago

  Localization strategy - maybe they could have learned a thing or two about Amazon in China. Tiered Services - could have helped cater to different customer segments like Netflix does. As for the drivers who gamed the platform for immediate gains, this market exit has pulled down the entire house. We must always consider the big picture of our actions.

• 
  JD Fox (@JDFoxOnX) reported 44 minutes ago

  @skinroja203 American business ceases immediately and zero imports come in. Walmart, Amazon, Costco shut down. No gasoline, jet fuel or kerosene. That means no trucks to deliver goods to the Canadian stores. All food is gone from the stores within three days while everything warehoused ruins on shelves. The major concern would be how are families going to be fed. A Canadian who sees his starving children while also dealing with other Canadians looting HIS resources that he might have. It’s bad. Really bad. Again, I hope it never happens because it would be complete and total devastation. That’s the power of the US war machine and economy. Factor in we don’t have to take it to the other side of the world but is right next door makes it even easier and more terrible

• 
  Wearesource9 (@wearesource999) reported 48 minutes ago

  @allenanalysis Ain’t nobody got to over work them self more than what they do that’s there fault that we in debt they did it on purpose, to busy spending money on war and playing slow. These big company like Amazon and not raising people pay checks🤔 they must don’t care

• 
  ℂ𝕠𝕕𝕖𝕩, ℍ𝕖𝕣𝕖 (@CodexHere) reported 50 minutes ago

  @azkadelya @amazon Amazon is terrible anymore. They do not care about their customers in the least bit... I know growing up people hated on Walmart because they hurt small businesses, but lately they've had the best customer service amongst every service I've ever used. it's crazy.

• 
  Devendra Agarwal (@devendra0202) reported 50 minutes ago

  @amazonIN @amazon @AmazonHelp website was fake. With my previous experience, I can say that they never deliver items in such cases. Amazon system does not support customer in such cases. There was a time, when Amazon cared for customers, but not any more. This time, I will escalate this issue, will (3/4)

• 
  Ruffian (@Ruffian425) reported 51 minutes ago

  The Eastside luxury market is not having a normal seasonal slowdown. It is showing the first real stress fractures in the exact places that were supposed to be invincible — Bellevue, Redmond, Kirkland, Sammamish, and the waterfront corridors — because three things hit at once: AI-driven tech job cuts, the 9.9% millionaire tax, and a buyer pool that suddenly stopped feeling urgent. The inventory explosion is concentrated where the money lives. King County homes over $2 million saw listings surge roughly 84% year-over-year. Kirkland listings roughly doubled (about 150 to 303). Bellevue and Sammamish jumped around 70%. Redmond was up about 77%. The day after the legislature passed the tax, $2 million-plus listings statewide jumped 65% in 24 hours. That is not random seasonality. Those are the zip codes stuffed with Microsoft, Amazon, and Meta compensation.97 Demand at the top is breaking first. In the six most expensive Seattle suburbs, homes over $2 million averaged 44 days on market in the first half of 2026 versus 25 days a year earlier. Pending luxury sales in the top 5% of the market dropped 15% in the three months through July. July pending sales in the Seattle metro were among the steepest declines in the entire country — Eastside pending sales were down 16–17% year-over-year. One tally put July pending activity at the lowest since 2017. Homes that used to go pending in a weekend now sit, take price cuts, and sometimes get a handwritten new number on the sign.34 The jobs that paid for these houses are being cut while companies spend on machines. Since May 2025, more than 10,000 Seattle-area tech workers have been laid off, with Amazon and Microsoft accounting for the bulk. Microsoft cut 605 Seattle-area jobs in July 2026. Amazon has already done massive corporate reductions and just filed another 121 Washington cuts (53 of them in Bellevue) effective October. Meta has cut nearly 1,400 King County employees in waves. These companies are simultaneously pouring $190–$220 billion into AI infrastructure. When headcount shrinks and equity compensation gets choppy, the $2.5 million–$8 million buyer does not disappear overnight — he just stops racing.67 The tax is already changing behavior even though it does not start until 2028. The 9.9% levy on household income over $1 million does not tax the sale of a house. It does tax the ongoing income that lets someone stay in a $4 million waterfront home and keep funding the next custom build. Agents reported clients listing specifically because of the tax. High earners who were already thinking about Florida, Texas, Tennessee, or Wyoming are accelerating the timeline so they are not Washington residents when the tax bites. That is why you now see for-sale signs on East Lake Sammamish Drive, in West Bellevue, and along streets that almost never turned over. Those owners are not “testing the market.” Some of them are planning an exit. What this looks like on the ground. Sammamish median prices are down 10–17% depending on the window. Eastside single-family median is off about 4% with inventory up nearly 30% and days on market nearly doubling. West Bellevue has at times shown 7–8+ months of supply. East of Lake Sammamish posted the biggest inventory jump of any Eastside submarket. Sale-to-list ratios have slipped into the mid-96% range. Price reductions are common. The mid-market still moves if it is priced correctly. The upper end is where absorption has slowed hardest. This is alarming because the Eastside luxury market was never a diversified local economy. It was a high-beta bet on a handful of tech employers and the stock-heavy pay packages they issued. AI is letting those same companies do more with fewer people. The tax raises the carrying cost of staying. Rates are high enough to kill impulse buying. Result is visible on the street: more signs, longer days on market, and a buyer who now has time and leverage. That combination did not exist here two years ago. It exists now.

• 
  Anastasia 🇺🇸 (@Anastasia_Vibe) reported 51 minutes ago

  Finding @amazon customer service on the site to get help with a real issue is like finding gold. On an astroid. In deep space. In another dimension. 🤨 It's almost like they hide it to avoid their customers. #amazon

• 
  지우 (@minccino02) reported 51 minutes ago

  @AmazonHelp A few days after arriving in the U.S. from Korea, I attempted to use my father’s card on my Amazon account. To verify identity, I submitted my father’s ID card and driver’s license, but Amazon was unable to verify his identity. Following further instructions received by email, I also submitted a photo of the physical card itself. Shortly after, my account was closed. Since then, I have called Amazon customer service numerous times, with wait times ranging from one to three days between calls. Each representative gave me different instructions like creating a new account and trying again, registering the card through a different method, using a different card instead I also submitted a bank-issued Amazon billing statement and documentation from the card company, as requested. This entire process has taken about three weeks with no resolution. In my most recent call, I was finally told that my original account has been locked, and that any new accounts I create under my name will also be affected as a result. I was told there is nothing further the representative could do. I am an international student who will be living in the U.S. for several years. I rely on Amazon for many purchases, and I would like to resolve this account issue permanently rather than continuing to receive inconsistent guidance that takes days to obtain and often creates new problems. I would greatly appreciate it if someone from a specialist or executive resolution team could review my case and help restore or properly resolve my account status. I don't wanna be disappointed any more in amazon

• 
  Michael Rucker (@wmrucker) reported 51 minutes ago

  @amazoncareers @amazon You have a real problem when a candidate for a job can’t get or receive emails from talent acquisition but can receive emails from shopping and careers (applications received/changed)

• 
  Sebastian Caniulao | Ecommerce Email & Growth (@canipack21) reported 54 minutes ago

  @eliweisss Good problem to have. The piece I would move up the list alongside the hire is pulling those Amazon buyers onto the owned list, since the channel gives you almost nothing on repeat. Insert cards plus a registration offer was the only bridge that ever worked for us.

• 
  Kolluru Akhil Teja (@akhilteja099) reported 55 minutes ago

  @ZeptoNow Placed order OIJJRHNRL21779 purchased 3 rakhi special amazon GC issued by pine labs and when we are trying to add it in amazon it is throwing validation error.Please help.Reference Id 6014854979439364,6014854979329348,6014854979407104 @AmazonHelp @PineLabs

• 
  Paul Roundy (@PaulRoundy1) reported 55 minutes ago

  @JeffersonianAll @ChrisGloninger I was among the first scientists to highlight in the media the risk this El Niño event becomes the worst in centuries. But the resulting Amazon & Indonesian fires are natural in those regions. These ecosystems need occasional fire. The human communities will indeed have problems & should be preparing now (or last year). The Indian monsoon has been in drought, but nothing like 1877, & they're much better prepared today. But in terms of climate change, very few organisms are dying out because of temperature. It's about the smallest aspect of modern extinction. What actually matters? Over hunting, overfishing, & direct mechanical habitat destruction. The climate bodies are wrong. IPCC has it roughly right, but a little hyperbolic because of reliance of so many papers on RCP 8.5. I've even published studies using it.

• 
  Your.Favorite.Beach7 (@ldygltrspkls031) reported 56 minutes ago

  @Ilhan Is that why you shut us down, shuttered small businesses and forced us to buy from Amazon? Or what about the tariff refunds? Why did you vote to give money them instead of the taxpayers? Everything you do hurts the American people. You are a threat to us all.

• 
  Steve Cavalier (@Drstevecavalier) reported 57 minutes ago

  HEAD IMPULSE NYSTAGMUS TEST OF SKEW (HINTS) The HINTS is used at the bedside to help differentiate a peripheral cause of vertigo, such as vestibular neuritis, from a central cause, such as cerebellar stroke. 1.Head impulse – the patient fixates on the examiner’s nose. The examiner turns the patient’s head side to side a few times, then stops. If the patient’s eyes remain fixed, the test is negative. If a “catch-up” eye movement is required, the test is positive, indicating a peripheral disorder.  2.Nystagmus refers to rhythmic, jerky, involuntary eye movements. If the patient has unidirectional (to one side) nystagmus, even with a slight torsional component, this suggests a peripheral disorder. Nystagmus that is bidirectional, vertical, or primarily torsional indicates a central problem, such as a stroke.  3.Test for skew – when the eyes are alternately covered and uncovered while the patient fixes on one point, a vertical repositioning is called skew. The presence of skew indicates a central abnormality. HINTS performed by an experienced examiner is considered highly reliable in differentiating central from peripheral causes of acute vertigo. You can read more about this and many other aspects of vertigo in the new book “Vertigo and dizziness: A No-Nonsense Approach,” now available on Amazon.