Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (47%)
• Errors (28%)
• Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Website Down	2 hours ago
Iztapalapa	Errors	6 hours ago
Charlotte	Website Down	20 hours ago
Annecy	Errors	23 hours ago
Santiago de Querétaro	Sign in	3 days ago
Kingston upon Hull	Website Down	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Thierry from arvy 🇨🇭 (@ThierryBorgeat) reported 4 minutes ago

  The most important chart in tech right now. Free cash flow of the hyperscalers (Amazon, Google, Meta, Microsoft, Oracle) just went negative. Below zero. For the first time in the dataset. Meanwhile, semiconductor FCF (Nvidia, Micron, Broadcom, AMAT) exploded to over $400 billion. For fifteen years, the hyperscalers were the greatest cash machines capitalism ever built. Asset-light platforms printing $250 billion a year. That was the entire bull case: software eats the world, and the cash flows to whoever owns the platform. The AI buildout inverted it. The platforms are now pouring every dollar, and then some, into chips and data centers. The cash didn't disappear. It transferred, straight down the supply chain to the shovel makers. Here's what history says about both ends of this chart: The buyers: companies that burn cash on capex booms rarely earn back their cost of capital. Telecoms, 1999. Shale, 2014. The sellers: supplier windfalls at the top of a capex cycle are peak earnings, not new baselines. The customers' spending discipline eventually returns. Ask Cisco. A generational transfer of cash flow is a generational transfer of risk. Both lines on this chart are priced as if only the good half is true.

• 
  Antonio Romero (@ant0ni0_r0mer0) reported 4 minutes ago

  I just redesigned Amazon ads for Nike - in under 10 minutes. One product photo. 7 high-converting listing creatives. No agencies. No weeks. No $10k+ invoices. This is AI that: → scans customer reviews at scale → studies competitor listing visuals → identifies conversion gaps → builds a clear creative structure → generates Amazon-ready images What used to take agencies weeks and massive budgets, now happens before your first coffee. For Amazon brands, there are only two paths: 𝘖𝘗𝘛𝘐𝘖𝘕 1: Ignore it. Keep paying for slow turnarounds and recycled “strategy decks.” 𝘖𝘗𝘛𝘐𝘖𝘕 2: Use it. →Launch faster. →Test more creatives. →Win on speed and clarity. This is how a single product photo becomes: • Hero image • Benefit-led infographics • “Why X?” comparison visuals • Trust & social proof panels • Lifestyle + pack shots • Conversion-focused secondary images All aligned. All brand-safe. All Amazon-optimized. I've put together a guide that breakdowns this entire process . Want free access? Comment "AGENTS" below and I’ll DM you. (Make to follow me following)

• 
  Paul Basnett (@PaulBasnett) reported 4 minutes ago

  @RobertJenrick Embarrassing. MPs used to be serious responsible people. Someone knocked on a door and when Farage wasn't there they left. Amazon delivery drivers do this everyday, are they a problem too?

• 
  Timothy (@Hdfxdx01Timothy) reported 4 minutes ago

  @amazon customer service does not exist. Your drivers make a mistake and its awful trying to fix it. Im done

• 
  Rae (@phillycalypso) reported 5 minutes ago

  @AnotherSpanish @SnazzyLabs the Amazon firestick and Roku are deadass $20 at the cheapest and just plug in & work. this is a non-existent problem

• 
  aa (@aa0130165158561) reported 6 minutes ago

  @AmazonHelp @AmazonHelp customer care is unable to resolve this since 4 days and you have directed issue back to them

• 
  Mark Anderson (@LORDANDERSON64) reported 13 minutes ago

  Remember bastards like them don't give a s*** you mean nothing to any of them, so if we rise against them and say f*** you we're not working all you got to do it for is three or four days just walk out Amazon will collapse Elon Musk all his places will collapse

• 
  St8kout (@St8kout282309) reported 16 minutes ago

  @NBCNews I thought it was from cities recycling their water, like Las Vegas, (terrible and nasty tasting. I tell people to pick up a case of bottled water on the way to your hotel. I use a distiller (check Amazon). TDS meter reads 0.0. Tap water reads 245.

• 
  Herman P. Hunter, Author (@HermanPHunter1) reported 22 minutes ago

  Inevitably blames authors for pirating. If they just gave away free books, no one would pirate. There's just one problem with this line if thinking: THERE ARE SO MANY FREE BOOKS BY SELF-PUB AUTHORS, ITS ALMOST THE NORM!!! Free Booksy, Amazon promotions, BookBub. There are so many places like this where self-pub authors are just expected to give away their product for free. Sometimes it builds an audience. Most times it doesn't. What happens is that people horde free books. And, in my opinion, people who get something for free tend to not respect what they have. I once used one of those services for reviews - I won't name the name - where reviewers get a free copy of your ebook in exchange for a review. I found that the reviews I got were lower than people who bought the actual book (even if they only spent 99¢). The "industry" routinely screws self-pub authors like me by expecting me to give stuff away. But somehow, I'm not doing enough to make books cheaper. Here's my response: 🖕

• 
  witchdoctor (@wytchdoctre) reported 24 minutes ago

  @navybih you burned a forest down in the Amazon for this?

• 
  shafa | mt after dm (@ahesmatcha) reported 26 minutes ago

  @aurellrenataa *amazon prime* ―✧ HARIAN 1 hari: 5.000 3 hari: 7.000 7 hari: 9.000 ―✧ BULANAN 1 bulan : 12.000 (4 user) 1 bulan : 16.000 (2 user) 1 bulan : 30.000 (private) ⎙﹒ • acc store / cust • only login 1 user • all device

• 
  Art Vandelay (@TERR1F1ER) reported 28 minutes ago

  @amazon @UPS @FedEx should be illegal to make delivery drivers deliver so many packages in 105F+ heat. My delivery driver looked like he was about to pass out dropping my package. I let him cool down in my house for a few and gave him a bunch of ice cold waters and snacks.

• 
  Steven DeLay (@StevenDeLay4) reported 31 minutes ago

  @si_ad @lsanger It's a can of worms I've decided not to open. Same issue last year when Amazon removed my new book twice from the website. There's certain thing I just learn to live with.

• 
  A z E e M 🔆 (@princeeazeem) reported 31 minutes ago

  @AmazonHelp Thank You 🙏 Got The Issue Resolved With CS

• 
  S Varun Athreya (@SVarunAthreya) reported 38 minutes ago

  @AmazonHelp All details filled. No use. No response. Only if there's a human communication the exact problem will be understood

• 
  Ashutosh Verma (@journo_ashu) reported 40 minutes ago

  @AmazonHelp The issue has been escalated multiple times since 2 days via Amazon App and IVR calls. But there's no resolution at all.

• 
  Naresh (@Naresh15561176) reported 43 minutes ago

  @AmazonHelp My problem has not been resolved yet. No one is talking on the help line number. Does Amazon provide such bad service?

• 
  Patrice (@pringle_patrice) reported 47 minutes ago

  @infidel_cracka I’ll post this again because the other guy (Mondok) will probably block me. What kind of priest scandalizes other Catholics of the Amazon? Let alone the Vatican, over a lie? I’ll tell you what kind of priest, one who wants attention. Or has an ax to grind. No doubt you’ve been stripped of your faculties. Do you know how much those people were harassed because of what Taylor Marshall started OVER ONE STILL SHOT, and people like you sucked it up and began to spread it? They were literally accused, in person, of being pagans. -All those prayers were CATHOLIC prayers. Not all Catholics from other regions in the world, in different cultures, pray like Europeans. -The statue was made by a local artist and named it Our Lady of the Amazon. I don’t particularly like it, but it’s their culture. -it doesn’t even look like a Pachamama idol and most people of the Amazon did not worship it. -And that photo, where they’re bowing down? That was after they lifted their hands & faces to God while standing & praying. -And their prayer started with the sign of the cross. When they’re done praying and looking up to heaven, they bow down. I hope you scandalizing Catholics, so high horse and full of hate toward a perfectly legitimate ecumenical council, learn something, then, repent of your sin.

• 
  Lionel Paul David (@LionelJDPaul) reported 48 minutes ago

  @amazonIN The most repeated phrase in my interactions with Amazon customer support was "my sincere apologies." The least observed behavior was ownership of the problem. (4 days and counting...)

• 
  WranglerYJ ✝️ 🇺🇸 (@ChrisFLApm) reported 49 minutes ago

  Just pointing out that the Elle “Legally Blonde” series (on Amazon Prime) was off to a compelling start. The main character is amazing and nailed Reese’s character. The plot is creative and really brought out the best of 1995 and the Seattle grunge era. 3 issues I have that took this series from Genius to Garbage: 1. All the men are weak or corrupt (soy boys didn’t exist in 1995). Not one man brought gravity or machismo to the plot. 2. Gay Fathers was absolutely retarded and weakened Miles already weak character. 3. ******* plot started the ruin of the series. The moment they introduced that “forbidden” romance at summer camp was when the script took a dive. I went from recommended this series to now being embarrassed to say that I watched it. Thanks again for ruining what could’ve been a great thing. #elle #amazonprime #gowokegobroke

• 
  Maharaj (@Gnostos333) reported 49 minutes ago

  @Crypto4RestofUs appreciate the response. nothing is ever so black and white. if someone thinks Ripple is scamming token holders with a memecoin then by all means, move on and don't buy the token. i think XRP investors are very well informed and can make an educated decision, but to think that Ripple or any other crypto company is out there grinding day by day to satisfy token holders' incentives is really naive. they don't work for us. their job isn't to push the price up of the token. that is not a business model, that is not a strategic use of resources, that is going to do one thing - increase token value if they are successful and do so for a short term. then, when they sell bc they want cash for themselves, they face massive push back. that is why i say CT is generally people who have a hard time understanding the real world, how decisions are made, and what are the incentives and priorities. i would even go so far as to say that if Ripple didn't aggressively raise capital and make acquisitions then they would be doing a bigger disservice to the future value of the token, which is derived from volume on the XRPL. im not gonna touch chainlink bc i really dont know much about it or how they operate, but is that company grinding day-by-day, hiring people, showing up in the office, sitting on meetings, working on code, solving problems, dealing with issues, etc. all because their north star is to pump some dude's $2500 bag of tokens? it seems CT think that somehow, these crypto companies work for them or are working solely for the token price to increase. its a little befuddling. do you think mcdonald's is working for the best tasting burger? do you think amazon is prioritizing its sellers revenue? do you think JP Morgan is concerned about an average middle-class customer? do you think Verizon cares about customer service wait times? do you think any of those companies really even care about their own employees? but, somehow, crypto companies are supposed to be this altruistic, flawless company that is here to pump everyone's bags? i get it, its a different setup than traditional companies listed above, but the premise is the same - company goals and strategy are aligned with the best interest of the company. XRP is not equity, therefore, it's value is not their main priority. i mean, why is this so confusing for people? speaking for myself, i simply believe that XRP will be valuable because of its use case within the XRPL. And, the XRPL's demand for use of the token will be massive due to the success of Ripple as a business. XRP is the cornerstone of Ripple's value proposition. Still not sure why this is so difficult for people to comprehend and no one is forcing anyone to invest.

• 
  🐒🔧Wholesaler (@5454Lawrence) reported 54 minutes ago

  @michaelxpettis This Edward White probably would of argued shut down GM, Chrysler, Fannie Mae, AIG, Citigroup... maybe even Uber and Amazon back then. Good thing he is only allowed to write stories, and given no real financial decisions.

• 
  Proxima Centory (@ProximaCentory) reported 54 minutes ago

  @Apple @tim_cook @amazon I am not sure if amazon disabled my link copy option or what or some technical issues. there is no direct way to ask amazon.

• 
  TheTopMostDog 🇦🇺🐕‍🦺🏕️🎣🔫🪓🥩 (@TheTopMostDog) reported 58 minutes ago

  @grok @PlayStationAU I don't know why game companies haven't figured out that combat can be run on a low ping (scalable) server, while social features and non-PvP interaction can be handled on per-language mega servers. In game markets could be global. There's absolutely no reason for it, and I'm disappointed that Amazon of all companies couldn't figure this out for New World. Dynamic instancing will happen one day, and it will be glorious.

• 
  Kova Labs (@AlexanderM72870) reported 58 minutes ago

  @TrevorCampbell_ What site worked because it kept on saying I can’t issue a card and it was on amazon

• 
  Adv 𝗚𝗮𝘂𝗿𝗮𝘃 𝗞𝘂𝗺𝗮𝗿 𝗗𝗮𝘀𝘀 (@Being_GauravDas) reported 59 minutes ago

  @AmazonHelp @amazon @amazonIN It is extremely disappointing that despite repeatedly informing Amazon about this issue, my defective product—which was wrongly delivered, old, used, and of poor quality—has still not been picked up or returned. No action has been initiated so far. Every time I register a complaint, I am simply given false assurances that if I complete certain procedures, my issue will be resolved. However, nothing actually happens. This has caused me significant frustration and has completely eroded my trust in Amazon's customer service.

• 
  TD (@tushardutta_) reported 1 hour ago

  @AmazonHelp @amazonIN Update - this associate seemed clueless and probably dint even check the issue properly ..the next associate, however understood the raised issue and has processed the refund..thanks!

• 
  Kandula Rugender 🇮🇳 (@KandulaRugender) reported 1 hour ago

  @amazonIN @amazon I am raising this concern because I faced the same issue with my last two orders, both of which were eventually cancelled due to delivery-related problems. Could you please look into this matter and provide an update as soon as possible? Thank you in advance.

• 
  True Story Bro ✝️ 🙏🇺🇸🇮🇱 (@truestorybro77) reported 1 hour ago

  Want to redistribute (steak) all the money from billionaires? If the U.S. government confiscated all of the money from every billionaire and redistributed it to everyone else in the United States, how much would it add up to? And how would it affect the U.S. economy? Around $26,000 to $30,000 per person. US billionaires currently hold roughly $9 trillion in wealth. Split that evenly among America’s ~345 million people, and it’s about $26,000 each. If you divide only among adults, it’s closer to $35,000 . That sounds like a nice check, but here’s the reality check — it’s a one-time payout. You’d get it once, then it’s gone. For context, total US household wealth is around $174 trillion , so billionaires own only about 5% of it. How it would tank the economy Confiscating and redistributing it would be a disaster for a few big reasons: - Asset fire sale — Most billionaire wealth is in company stock, not cash. Forcing them to sell would crash markets, wipe out retirement accounts, and destroy pensions for millions. - Business collapse — A ton of that wealth is ******* in companies like Tesla, Amazon, or Microsoft. Liquidating ownership stakes could gut innovation, jobs, and entire industries. - Capital flight — The rich (and their money) would flee to friendlier countries, taking talent and investment with them. We’ve seen versions of this play out in places that tried heavy wealth grabs. - Long-term growth hit — Wealthy people and their companies drive a ton of investment and risk-taking. Removing that engine slows future growth, meaning less wealth for everyone down the road. You’d get a short-term sugar rush of spending, but the economy would likely shrink overall, leaving most people worse off in the long run. It’s like burning​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​ down our economy. The billionaires are the employers. Now most would not have a job.

• 
  @JohnCena's Army (@Cherry_vikram) reported 1 hour ago

  @AmazonHelp This is exactly the problem. You're asking me to place a new order, but the same product now costs ₹17,000 instead of the ₹11,200 I paid. The cancellation was initiated by the seller—not by me. Why should I bear a ₹6,000 loss because of your seller's failure? @AmazonHelp