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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
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Website Down (49%)
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Errors (32%)
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Sign in (19%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Tampa |
Errors | |
 Newcastle upon Tyne |
Website Down | |
| Kissimmee |
Errors | |
| Kissimmee |
Website Down | |
| Chicago |
Errors | |
| Richmond |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Pradeep Rajadas
(@pradeeprajadas) reported
@AmazonHelp Sure. I placed an order, found a product missing and raised an issue. After "investigation" the box was "found" to be delivered intact by Amazon, and therefore "no further action" can be taken (even though I'd provided proof). So i escalated it on social media - and got nowhere.
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Sathish S
(@sathiish) reported
On Nov 25th, AWS experienced a major outage in US-EAST-1 cloud region, causing thousands of online services to go offline for several hours. AWS explained the cause of the outage was caused by Amazon Kinesis. A small addition of capacity triggered the problem. #Analytics #AI
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Maria Petrakis
(@mariapet) reported
@AmazonHelp You cancelled it. But you didn't cancel my payment. Technical issues? My account is now restored. But only part of the order is processing and I have been charged for the whole order. Now i am being told to wait another 48 hours. This back and forth has been going on for days
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Saurabh Sood
(@SaurabhSood25) reported
@AmazonHelp Thanks for replying to my issue after getting in touch via social media, but I have not received 1169.10Rs sofar, when would I get the same.
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Marshall #Endsars
(@Onomzy31) reported
@AmazonHelp Hello I just got an email that my issue couldn't be resolved. I have already been debited for amazon prime. Please I need a refund. I can't believe I have to go through all these because I want to make a purchase. The discrimination for Nigerians is too much.
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Amazon Lightsail Speedtest Bot / Un-Shadowbanned
(@LightsailSpeed) reported
Server: Rakuten Mobile , Inc ISP: Amazon PING: 14.81ms Download: 568.26Mbps Upload: 645.59Mbps
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Hitesh
(@pariwaar) reported
@AmazonHelp @RamiRanger If this is how it is and if I start advertising Amazon is “Bast.....”. Than I will escalate to relevant to help resolve the issue.
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Botmaster2
(@Botmaster21) reported
Hi Amazon, Any update on above issue?
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ashleia
(@ashleiayt) reported
@SenorSteven_YT The mic was supposed to come but Amazon had some issues with it being “damaged” so I’m in the process of getting my money back & buying another one from Best Buy!
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Dr. Miia Mäntymäki
(@BMCtheALCHEMIST) reported
So @amazon @AmazonHelp has a pretty crappy customer service policy. If your account is suspended for whatever random reason, you can't use Amazon chat. Your only option is calling. So now I'm stuck hoping my problem will magically fix itself because I can't do anything to help.
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ljbrewer
(@ljbrewer) reported
On a related note, the Amazon Prime Video app on PS5 now refuses to work. I logged off and reinstalled it but I continue to get an error message when I try to watch anything. I assume an update messed something up since it worked last week.
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Premlata Haralalka
(@mprema12) reported
@AmazonHelp Thru this link I only get an IVR msg. Unable to communicate the issue
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(((Paul Roberts)))
(@PaulHRoberts) reported
@bt_uk No code, just an error message saying try again later. It's the app on Amazon Firestick, so with BT?
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Khalid
(@Khalid791346953) reported
@AmazonHelp This is the issue with my seller central account and not Amazon order
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Dan Parsons
(@DanByDay) reported
@AmazonHelp The issue is actually when using the @readwiseio app, and trying to login via Amazon.
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Proud Indian
(@prajakta_s_c) reported
@AbhishBanerj I nowadays am sceptical about Social Media. We can just outrage on Social Media. Sushant Singh, Palghar sadhus, Tanishq, Amazon all such looking down on Hindus, Indians have big pockets. We can't do much till higher powers decide to act.
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Amazon Lightsail Speedtest Bot / Un-Shadowbanned
(@LightsailSpeed) reported
Server: Boingo Wireless ISP: Amazon PING: 12.15ms Download: 605.86Mbps Upload: 777.55Mbps
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Anita Writes #AnitaWritesBlog
(@aphy201) reported
For the last month, @amazon two-step verification has been unable to dial internationally to send me my token to log in. It keeps saying, Internal Error. It was their idea to include 2 step verification in the first place and now they cant follow thru and it's locking me out.
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Rohan
(@RohanNaahar) reported
Yesterday an Amazon guy broke down at my door because he’d lost his job during the pandemic and hadn’t been working long enough at this new one to qualify for an advance. The existence of Fabulous Lives of Bollywood Wives, and the decision to release it NOW, is reprehensible.
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Amazon Lightsail Speedtest Bot / Un-Shadowbanned
(@LightsailSpeed) reported
Server: Boingo Wireless ISP: Amazon PING: 9.43ms Download: 611.55Mbps Upload: 758.97Mbps
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Anmol Chauhan
(@mr_chauhan_24) reported
@AmazonHelp I have sent all my details and issue .Please look into this and refund my amount.
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🔍💜🔎JungkookThunderThighs⁷🔍💜🔎
(@AnnNeko3) reported
@taetaena_m Omg pon same? I dgr amazon pon same problem 😭
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Sukumar shetty
(@Sukuprathi) reported
@AmazonHelp Dear amazon team u people unfit to handle customer problems this is the 4 Th time I am facing same issue regarding delivery u cannot handle properly customer issue
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Khalid
(@Khalid791346953) reported
@AmazonHelp The form doesn't ask for login, any where
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THE ONE😈😏🤑
(@SkyHigh_Haley) reported
@AmazonHelp No because it’s the same email,just got it to work must a been a glitch or something...it just says package was shipped Monday November 16th..that’s it. And it has a tracking number but the tracking number can’t be found when I go to look it up..
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Matt Arthur
(@mattyart) reported
@AmazonHelp I didn’t get much help on Friday night, no one replied😢 i didn’t realise it seems to be an issue with your provision. Is there any compensation offered for the inability to watch the game paid for within subscription?
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George Grey
(@MrGeorgeGrey) reported
@KING5Seattle Most of us are still, going to work just wearing masks and we are with our colleagues all day, daycares are still operating, fast good, Amazon, Boeing. Why are we choosing to punish small businesses as our “token **** down”. Why are We throwing small business under the bus so
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Manisha
(@Manisha94223879) reported
@AmazonHelp I have already replied to mail that was sent by you, and i have sent all photos of the product i have received. And most recent mail was sent to ask my feedback which is negative, as i have not received product i have ordered and its been more than week and issue is not resolved.
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stevepavfcVillan UTV
(@stellaciderman) reported
@thevillla We are gonna get hit with so many indirect taxes it’s going to be unreal...vat,beer tax,fuel tax etc..they’ll tax everything to get the debt down but need to hit Amazon etc hard 1st as well imo
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Suman Rawat
(@suman50365326) reported
@amazonIN @JeffBezos @amazon thank you guys finally my problem has been solved got my money back,yes taken too much time and efforts but u regain My trust .