Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (48%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
East Orange	Errors	9 hours ago
Plymouth	Errors	10 hours ago
New York City	Sign in	12 hours ago
Saint Albans	Website Down	14 hours ago
Jibert	Website Down	14 hours ago
Torreón	Sign in	15 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gigi (@Gigi_chienergy) reported 1 minute ago

  Jeff Bezos and Amazon didn't just change American life. They transformed it, and not all of that change has been for the better. Yes, they brought convenience and innovation. But those same features are inseparable from the harm they've caused. Convenience comes at the cost of competition. Scale comes at the cost of local economies. Innovation comes at the cost of control. Let's be honest about what "progress" has actually meant. They revolutionized e-commerce. Amazon created a massive digital marketplace, and then used it to swallow Main Street whole. We've been trained to expect rock-bottom prices and two-day shipping. That sounds great for shoppers until you realize small businesses simply cannot compete. Every click on Amazon is a dollar drained from your local economy. That's not innovation. That's extraction. They claim to support small sellers. Over 60% of Amazon's sales come from independent third-party sellers, and more than 75,000 of them have surpassed $1 million in annual sales. Impressive, right? Except Amazon controls the platform, controls the data, and controls the rules. They watch what succeeds, copy it with their own AmazonBasics line, and then undercut the very sellers they pretend to champion. Those sellers aren't partners. They're prisoners. They need Amazon to survive, and Amazon slowly strangles them. They have also been accused on price fixing. They pioneered cloud computing. AWS powers Netflix, Uber, and even government systems. That kind of centralization should worry you. One company now controls the digital infrastructure for half the internet. AWS has sold facial recognition technology to law enforcement and the military, raising serious civil liberties questions. And its dominance? It makes it nearly impossible for smaller competitors to even try. That's not a free market. That's a monopoly with a server farm. They give billions to charity. The Bezos Earth Fund and Day 1 Families Fund sound noble. $10 billion for climate action. $2 billion for homelessness. But let's not confuse philanthropy with virtue. These donations double as reputation management, a shiny cover on a company that has fought unionization at every turn, opposed raising the federal minimum wage, and paid exactly zero dollars in federal income tax in multiple years. Giving away money looks a lot less heroic when your core business model actively drives inequality. So here's the question we should be asking: How much convenience are we willing to buy at the cost of our own communities? Because every time we tell ourselves Amazon just makes life easier, we're ignoring what's being destroyed right in front of us. Small businesses. Local jobs. Fair competition. Even democracy itself. America wasn't built by one company swallowing everything in its path. It was built by millions of small bets, small shops, small dreamers. And they don't stand a chance when the rules are written by a man with a rocket ship and a tax loophole. And we won’t even get into all the subsidies we have paid Amazon. That’s our tax dollars going to a billion dollar company. This is start up money that small businesses never get. The system is rigged against small businesses.

• 
  Nav Toor (@heynavtoor) reported 1 minute ago

  Amazon had a secret code name for the Prime cancel button. They called it Project Iliad. The Iliad is a Greek poem. It is about a war that lasted ten years. It has 24 books and almost 16,000 lines. Amazon picked that name on purpose. They wanted canceling Prime to feel like a war. They wanted you to give up. Here is how it worked. You hit "Cancel my subscription." Amazon did not cancel it. They sent you to a new page. The page asked if you were sure. It showed you all the things you would lose. It put a yellow warning sign next to the cancel button. Then it asked you again. You clicked "Yes, cancel." Another page. New offer. Maybe a discount. Maybe a pause. Maybe just turn off auto-renew. Anything to stop you from leaving. You clicked through. Another page. Then another. Then one more. By the time you reached the end, you had clicked six times. You had scrolled past four pages. You had said no to fifteen different buttons. Only one of those buttons actually canceled. The other fourteen kept you in. The FTC has an official name for this. They call it the "Four-Page, Six-Click, Fifteen-Option Iliad Flow." It worked. After Amazon rolled out Project Iliad, cancellations dropped by 14 percent. Hundreds of thousands of people gave up and kept paying. Then somebody leaked the internal documents. In 2021, the Norwegian Consumer Council found the same trap on Amazon's European site. They filed a legal complaint. Business Insider got the leaked emails. In June 2023, the United States FTC sued Amazon. They named three of Amazon's own executives in the lawsuit. They said the executives knew about Iliad. They knew it was hurting customers. They blocked changes that would have made it easier to cancel because the changes hurt the bottom line. In September 2025, Amazon settled. They paid 2.5 billion dollars. One billion as a fine. One and a half billion in refunds to 35 million customers. It is the biggest fine in FTC history for breaking the agency's rules. Amazon did not admit they did anything wrong. Now think about this. Every subscription on your bank statement was designed by people who studied Project Iliad. They watched what worked. They copied it. Streaming services hide the cancel button under three menus. Gym apps make you call a phone number that no human ever answers. Newspapers offer you a "pause for three months" instead of a real cancel. Software trials switch to a paid plan the second your free week ends, with no warning email. Apple and Google make you cancel through their app store, not the app itself, so most people never find the right place. The average American pays 219 dollars a month for subscriptions they do not actively use. That is 2,628 dollars a year. Most of them remember signing up for maybe three of them. The rest are ghosts. Apps you forgot. Free trials that turned into paid plans. Services your ex signed up for on your card. Streaming bundles you got for a movie six years ago and never canceled because the cancel button is buried inside an Iliad of its own. Here is the fix. It takes 15 minutes. Do it tonight. This is the Subscription Autopsy. Open your bank app. Open your credit card app. Open Apple Pay or Google Pay if you use them. Go back twelve months. Yes, twelve. You will be shocked. Write down every recurring charge. Every one. Big and small. The 4.99. The 1.99 you do not even remember. Even the ones that say "Apple. com" or "Google" — those are subscriptions hiding behind the store name. Now look at the list. Be honest with yourself. Three columns. Column one: I use this every week. Column two: I have not opened this in a month. Column three: I do not even remember what this is. Cancel everything in columns two and three. Tonight. Right now. Before you put the phone down. If a cancel button leads you into an Iliad, do not give up. Search for the company name plus "how to cancel." Some states now have laws that force one-click cancellation. If a company makes it impossibly hard, you can call your bank and ask them to block the charge. You will find money you did not know you had. Most people find between 50 and 200 dollars a month on the first autopsy. That is between 600 and 2,400 dollars a year. Money that was never going to a product you wanted. Money that was going to people who designed a trap and gave it a Greek name and laughed about it. The trap is still legal. The company that built it just paid 2.5 billion dollars and did not admit anything was wrong. The only person who can close the loop is you. Send this to one person whose bank statement is full of charges they do not recognize.

• 
  David Irgens (@Clem_as_OldPete) reported 2 minutes ago

  @Kathy_1_2_3_ @Fa21519230 I buy the powder on Amazon it's much cheaper and easier to take. I mix it with a little water and then I let it bathe my lips as I've had precancerous issues with my lips.

• 
  Your lowkey favorite papi 🔫 (@YourPapiAntonio) reported 3 minutes ago

  @CNBC “I can do both, but I’m only choosing one” To be honest, I’m not really convinced billionaires continue to add any sort of value. These jobs, now that there is a demand for it, will be there whether it’s amazon doing it or some other company down the road.

• 
  𝐋𝐚𝐜𝐫𝐢𝐦𝐢𝐨𝐚𝐫𝐚 ˖ ࣪⊹ ִֶָ (@ConejitodeMar) reported 5 minutes ago

  I have a feeling ( or conspiracy theory if you will) that the reason why the last season of THE BOYS (season 5) is garbage is because the show got too popular and amazon realized that the message about evil corporations & CEOs was too on the nose, so they watered it tf down.

• 
  Wanderer Prajwal (@wanderer___007) reported 6 minutes ago

  @AmazonHelp @amazonIN Order number 406-9489635-8395524 Need help in returning items of this order Yesterday night i tried to create return request but i was getting server issue error in amazon app orders page but after 12am its showing return window closed. Continued..

• 
  John Fiege (@johnfiege) reported 6 minutes ago

  @AmazonHelp our account was hacked many weeks ago. We’ve called Amazon Support about six times. Many of them said they fixed it, but they didn’t. Is there someone we can talk to who can actually fix this problem? I would think that Amazon would want to keep us as customers.

• 
  Priya (@Priyannkaaaa) reported 6 minutes ago

  Most developers know LeetCode. Almost none know Winston Tang's origin story. > He moved from Malaysia to the US with nothing. > Worked at Intel. Amazon. Google. > Every interview loop, same problem — no way to prep systematically. > So he built LeetCode. > Now 26 million developers use it to land their dream jobs. Meet Winston Tang. > Graduated from Bowling Green State University with dual degrees — Bachelor's and Master's in Computer Science. > Started at Intel as a Graphics Software Engineer in 2010. > Then Amazon. Then Google. > Saw the same pain point everywhere — technical interview prep was broken. > There were no curated problems. No structured learning. No way to know how you ranked against others. > You either cracked the interview or you didn't. So in 2015, he launched LeetCode from Silicon Valley. Simple idea — let anyone practice real interview questions. > 8,000+ problems. Community solutions. > Mock interviews. Company-specific prep sets. > No marketing. No ads. Just utility. > By end of 2017 — 1 million users. > Expanded to China. Now it's the global standard. > 26 million monthly visitors. > The kid from Malaysia who saw a problem nobody else addressed. > Built a platform so useful — every software engineer on the planet now uses it to prep for jobs. What this tells me: sometimes the best businesses solve a problem so specific that it feels boring to outsiders. But to the people living that problem every day? It's everything. Absolute legend.

• 
  Jessica (@BoltmanJessica) reported 8 minutes ago

  @RBReich Jeff Bezos and Amazon employ 1.5 million people. Amazon and Jeff Bezos paid 3 Billion in taxes in 2025. The 1% of billionaires pay 40% of taxes collected. Sit down

• 
  Fidgey baby Is not ***** Wonka (@fidgeyhatesleft) reported 12 minutes ago

  @Marie9341531611 @StockSavvyShay Have you worked there or known anyone who has worked for them - and there are no factory workers at amazon - there are shop floor in shipping and distribution - or there is IT or customer service (well not anymore that got replaced badly) - I have and the reports are not good - it has a horrible reputation for how they treat their employees. He needs to fix his own house before he gaslights the rest of us

• 
  Wandering Capitalist (@Venturinglist) reported 21 minutes ago

  @ryancohen @RoaringSensei @JeffBezos More wise words 👉 We don’t have a tax problem. It’s a WASTE problem. We get great returns on accretive public spending. Every Amazon (and cloud) server runs technology funded with tax dollars. WEALTH CREATION. 👇

• 
  Da Poods (@p00dles2000) reported 25 minutes ago

  @dom_lucre Gen V even doubled down on the stupidity. Apparently there are more spinoffs planned, but they might have just killed the IP at this point. Typical thing with Amazon.

• 
  Amarnath (@avdhani) reported 26 minutes ago

  @AmazonHelp No, no one has addressed my issue yet. Where are they?

• 
  Amazon Help (@AmazonHelp) reported 27 minutes ago

  @pardhiakshayy We're sorry to learn you're experiencing issue on Amazon Prime Video, try restarting the Amazon Prime Video App, restarting your device, and ensuring your device and the app are up-to-date. Also, check your internet connection and consider pausing other internet activity. If the issue persists, you can try clearing the app's cache and reinstalling the App. -Shareef

• 
  2ke (@2keofcurls) reported 27 minutes ago

  Bezos blasts New York City's wasteful spending and inefficient far-left government, saying how terrible Amazon would be if he ran the company the same way NYC runs its schools. "If we ran Amazon the way NYC runs their school system, packages would take 6 weeks to arrive, we wou

• 
  Lum ✧˖* ☾𖤓 (@lumirunner) reported 29 minutes ago

  @eliteteam_lance @greenrayfr Amazon is not owned by another company. So according to Glitch fans it is indie lmao

• 
  Sense Cari (@ankushshharma) reported 29 minutes ago

  Hi @amazonIN All my amazon orders are getting cancelled, I have purchased Prime subscription as well. Can you please check this and fix it ?

• 
  Checkmark of the Beast, Shannon (@Super_Shanko) reported 35 minutes ago

  @DanGuy96 My biggest issue is the “indie” aspect of it now, it’s like calling A24 indie. Just like with how I feel about Spindlehorse, but in a different way where SH is very much corporate now. Like hard in bed with Amazon, while Glitch is just a proper animation studio by this point, existing (mostly) as its own unit.

• 
  Tim Corfman (@CorfmanTim) reported 40 minutes ago

  @sksk_sinker @zerohedge Students are a hybrid customer/worker. The problem isn’t the customer part. The problem is the worker part. Amazon can fire workers who do not perform up to expectations. Schools are expected to remediate and tolerate poor performance.

• 
  Kprxtl (@kprxtl) reported 42 minutes ago

  @KalanisCalves Maybe the problem is that big corporations like Amazon are using "creative tax structuring" to pay very little or no corporate tax at all?

• 
  Dame Judi ***** (@robcoco) reported 42 minutes ago

  Using AI to draw tits on a bull. Sorry that your Amazon burned down or whatever.

• 
  Joey (@aijoey) reported 48 minutes ago

  🔒 LIVE: Qwen 3.7 audits gofiber/fiber v3 (31K★ Go web framework) 47,152 lines of real code. 4 API calls. 4.3 minutes. Zero scripts. the cache system can get confused and serve the wrong data to the wrong user. imagine if amazon showed you someone else's shopping cart. when two users hit the server at the exact same time, it can freeze up completely. like when two people try to edit the same google doc and it crashes. login cookies from one user can accidentally get sent to a different user. so person b might suddenly be logged in as person a. the encryption system has a tiny theoretical flaw where in really big deployments, encryption keys could collide. rare but possible. out of the box, the framework ships with weak security settings on cookies. not a bug exactly, but dangerous defaults that most devs won't change. the model didn't just find problems, it explained why they matter and how to fix them. in 4 minutes.

• 
  Yanesh Tyagi (@yaneshtyagi) reported 50 minutes ago

  @AmazonHelp @amazonIN This has already been shared via private message. Had your team checked the case history, you would have known that. This is exactly the issue - scripted replies, no ownership, and no real review. Amazon India’s support standards have clearly fallen. Deeply disappointing.

• 
  Make ballot harvesting a felony. (@PhillipsNanl) reported 50 minutes ago

  @charlesdhmmr @CollinRugg GSoros money corrupts our judicial system. Read book License To Lie. It was written in 2014 i think. You won't put it down & will finish it in two days. Nonfiction at libraries & Amazon.

• 
  Nandkishor Dadhania (@NandkishorDadha) reported 52 minutes ago

  @NarwalIndia Very poor service network in India. I recently purchased this from Amazon and there’s no physical installation support in my area. If basic setup service isn’t available now, what will happen if the product faces issues in the future?

• 
  Crow De Cuervo (@CringeCrow) reported 55 minutes ago

  Hey, squeaky wheel gets the oil. Amazon immediately fixed the issue in less than 5 minutes. They just let me keep what I had left and refunded the transaction. Very cool, Amazon.

• 
  SunnyD432xDSG (@suneater435358) reported 55 minutes ago

  @LitFamousYT The only problem is how small scale the ending feels in the comics you have this blood bath of supes dying, did Amazon cut the budget??

• 
  Copium Poppies (@CopiumPoppies) reported 56 minutes ago

  @ShaneCashman @dustyn1776 Part 2 audio issues I already mentioned before. You should really bug Tim to get Inverted World a Macbook Pro (even a refurbished older one from Amazon), an interface (Presonus 1810c is a great product and pretty cheap), and Logic/Mainstage.

• 
  gay of ***** moose (@gayofwhoremoose) reported 59 minutes ago

  @mehdirhasan @TheBoysTV @therealKripke Are you kidding? It was so cheesy and terrible and ultimately the whole season was pointless. Like they ran out of Amazon money or something. Ridiculous!

• 
  CrimsynVT (@CrimsynVT_) reported 60 minutes ago

  @bitcoinmoodapp @SaycheeseDGTL Amazon pays good wages the problem is theyre worked like dogs lol.