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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
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Website Down (46%)
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Errors (32%)
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Sign in (22%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Columbus |
Sign in | |
 Sydney |
Website Down | |
| Sheboygan Falls |
Errors | |
| Marysville |
Errors | |
| Duvall |
Sign in | |
| Phoenix |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Amt
(@amt_guleryuz) reported
@AmazonHelp I will terminate my Amazon prime membership, sell my Amazon fire cube product, permanently delete my account, because your customer service has never returned to 7 problems in 1 month
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ً
(@DxnielGriffin) reported
@Free__Tech I've watched it with my IPTV suppliers. Crazy buffering & poor quality. Heard Amazon streams have huge bandwidth thats what's causing these issues.
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Pierrick Bourrat
(@pierrickbourrat) reported
@AmazonHelp Terrible customer experience both over email and the phone with multiple attempts with no successful result. Company making billions unable to provide basic decent customer service.
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Caroline Foye
(@Rubydoo82) reported
@AmazonHelp I have had issues with my account. I have spoken with 9 different people who have said they will do things and then havnt. Just spoken with one guy who spoke to me in a very disrespectful manner and when I asked to complain got told I could only pass it through him.
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Bryan Newton 🌹
(@DarkKingZoro) reported
@raftelx @Killafoe1 Fully disagree with you there. The worst major arc in the Grand Line I would say is Fishman Island, with maybe Amazon Lily as a distant second, but that only pays off Impel Down and the seperation...
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Eric Panzer
(@ericpanzer) reported
@andekelley @amazon The problem is that if you do that and they charge back, Amazon can simply close your account forever.
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Amazon Help
(@AmazonHelp) reported
@perishable Hello! We're sorry to hear about the issues with your account. To best assist, on which Amazon marketplace is your account registered (.com, .uk, .de, etc.)? Please let us know. We're here to help as best we can. -Gina
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Arpit Gupta
(@ArpitGu04408715) reported
@AmazonHelp They said that they are not authorised to assist me for this issue. The issue is been taken care of the senior team and I am not getting valid response from the senior team as well.
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Nishant Bhagat
(@Nishantk1612) reported
@AmazonHelp Your secured link is simply taking me to signin page again and again.
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Morlock_Pegg
(@Pegg_Finkle) reported
Hey @amazon and @Google *** AND YOUR TECHNOLOGY WAR this absolute nonsense of making people constantly sign in and recover passwords just because you pompous pricks are fighting over who gets rights to my data is ridiculous. I’m not buying extra **** from either of you so ***🖕
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Astitva Aneja
(@AstitvaAneja) reported
@AmazonHelp The issue is not getting resolved just a single mail you are sending me again and again for additional time it's almost 15 days . Now you want a month for it?
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Jesse Mock
(@JesseMock42) reported
@KGroskreutz @RepAOC Or, she can go to a homeless shelter , probably within walking distance, and see how miserable US Citizens are treated - All that money NY lost from AOC driving Amazon out of the state could have been used to address some homeless issues !!
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Zelda Dan
(@ZeldaDan1) reported
Well , if Amazon is in trouble with God , i should not order from them anymore.
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Ernie Cordell
(@ernie_cordell) reported
I wish @amazon would stop trying to cram God-damned American football down my throat. Maybe they'd like an account-deletion penalty.
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Mainak
(@mainakp81) reported
@AmazonHelp What I have received there is to wait for 3-5 days???is this the service that you offer for a refrigerator break down under warranty....shame on you!
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Caroline Foye
(@Rubydoo82) reported
@AmazonHelp It’s saying payment declined when I place an order but I’ve spoken with my bank and they are not declining the payment, it’s not reaching them. There’s clearly an issue with my Amazon account but nobody will look into this. Just tell me they have no options.
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Chandler Ford
(@CForiginal) reported
@Mwiffen123 @kendallrowanx My iPhone buffered like crazy… iPad, fire stick and Amazon tablet all perfect. Think there could be a problem with some versions of the app. I had all 4 streaming at once… couldn’t find a 5th device and daughter was being unreasonable by wanting to use her tablet!
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NohVah
(@NohVah00) reported
@Pilnok One of the streamers I watch said she had just bought like a $20 one off Amazon and she's had WAY less issues with it. Was pretty much just plug 'n' play.
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🎟
(@FulIMeasures) reported
amazon are pissed they aren’t doing a united all or nothing right now. it could’ve broken streaming records
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paul
(@paul48050267) reported
@perishable @amazon Wosy_crack is the only🇺🇸person🇺🇸 that I know he can help you fix your problem in 45minutes🇺🇸ry contact him on your Instagram account wosy_crack he can help you
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Sarah Campbell
(@SarahCa73933514) reported
@amazon Hi my grandad recently passed away and he bought my grandmother a Livivo electric heated blanket and it is not working but because my grandad is not here now we can't access his amazon account anymore. Can you help please? From Sarah
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Steve George
(@StevieG2511) reported
@AmazonHelp I did but it was automated e.g a robot & didn’t understand my problem. Any chance of speaking to a human being?
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Hexaprogrammer
(@lexaprogrammer) reported
@AmazonHelp Experienced. It’s happened multiple times but I tracked down an order. The others were refunded. Please have your local drivers confirm the addresses they deliver to.
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ATOZSUKA
(@atozsuka) reported
@AmazonHelp Issue is resolved. Thank you.
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NewAsianWriting
(@NewAsianWriting) reported
So I placed a call to Amazon customer care today for a technical issue (highly technical). They placed me on hold thrice and kept getting their buddies on the phone. The fourth buddy was finally able to solve my query. Super service. 👏
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Jeff Starr
(@perishable) reported
@Amazon enabled 2-factor auth login without my consent. My phone is not working so now I am locked out of my account. Called support said they can do nothing, "sorry you are locked out of your account". Fortunately there are other places to buy stuff. #GoodbyeAmazon
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Ayce (they/them)
(@ReaderUnnatural) reported
This is your reminder to NOT buy Resonant from eBay. Check your lcs for the issues. Check Vault's WhatNot. You can buy the trades new from your lcs, Amazon, Barnes & Nobel, and other places that benefit the creators instead of *** holes trying to profit off of the announcement :)
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gee
(@gmosesl) reported
@AmazonHelp Not sure how many different ways to say this. The problem was I needed it for a party and ended up with nothing. No one is accountable or cares. I asked so many times for help and was given nome and even this interaction reinforces *** poor the #customer experience is now
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KathMcGill
(@KathMcGill1) reported
Currently canceling hubbys accounts. Slow process! Disney + was very sympathetic. I kept his account for amazon but removed his credit card info. Currently Apple has been the hardest to deal with. Repeated security questions! I was able to remove his payment info though. I might
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Anton Keith
(@703jitslover) reported
@paramountplus your app for @amazon is terrible! Please fix it.