Amazon status: access issues and outage reports
Some problems detected
Users are reporting problems related to: errors, website down and sign in.
Full Outage Map
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 18: Problems at Amazon
Amazon is having issues since 01:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Errors (48%)
- Website Down (33%)
- Sign in (19%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New York City
|
Website Down | 14 hours ago |
 Villeurbanne
|
Website Down | 19 hours ago |
|
Carmel
|
Website Down | 2 days ago |
|
Denver
|
Website Down | 2 days ago |
 Medellín
|
Sign in | 2 days ago |
 Hyderabad
|
Errors | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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annipo 🇮🇱🏴👑 🩵 (@anniejones2703) reported“This Amazon security calling you about an order you placed at 3:37 this morning. Was that you?” Me- you tell me (In broken English) “it was an order placed at 3:37 am ma’am” Me- you can’t even speak English, you’re a scammer now bugger off… “It’s about an ord…” phone down
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THE Sarah Connor 2026 (@askmomaitv) reported@Playerinthgame Bezos is gathering foreign money to buy our manufacturing and automate it - putting untold numbers of workers out of a job. Anyone buying from Amazon deserves what they get at this point. Everyone else needs to step outside their 2020 shopping habits and start going to the local chain grocery stores and department stores. It's not convenient, but it's about the only way to bring the titans down to size.
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Patrick John (@Pjstubbe1) reported@Rob_Shenanigans @amazon @PrimeVideo I buffered multiple times even having to restart it. Terrible
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Sachin (@GroverSachin16) reported@AmazonHelp Email doesnt address or describe the issue Only verbal confirmation / assurance given that product will be delivered by 6pm today (16 may26) I am not hopeful. @gonoise team - wake up . In the end amazon will offer refund , u will loose customer
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Amazon Seller Help (@amznsellerhelp) reported@gurav_satish We understand your concern, however, we suggest that you reach out to the Customer support team through your Amazon app and report the issue to them as they are the right team that can help you on this matter. Please note, our handle supports the Sellers of Amazon. -Amy
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Ashwin Morey (@ashwinmorey_) reported@AmazonHelp why are you asking me to contact your customer support. Why can’t you take the cognisance of the issue?
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Delta Don (@mdusty673) reportedHow to know where an Amazon item is made. Click on the name of company next to “Sold By” under the “Add To Cart” button. Then click on the name of the company and scroll down then click on “learn more about the seller”. Scroll down to “Detailed seller information”. Wala…
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Davinder Singh (@TheDextersLab) reported@AmazonHelp Nikhat, I gave you my mobile number, you can easily the details of cancelled order and refund status. This behaviour will land you in trouble, also I am going file criminal case in court, if my money not refunded to my account
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Jai Hind (@Md_Ziya_786) reported@AmazonHelp I am done with the endless chat loops and broken promises, @AmazonHelp @amazonIN! 😡 My FASTag order from MARCH 9th (ID: 408-0605571-2023521, 408-2013675-2298765) is still not delivered despite a May 14th commitment. Agents just keep transferring me without answers.
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s (@wait5uu) reportedYou guys will eat up everything the Zionist Amazon MGM and Disney produce but only have problems with Paramount and plus just some actors
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Mr. Puerto Rico (@GOATBoricua) reported@3arod83 Amazon should just stick to online shopping. They have a terrible TV viewing app.
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Mackay Bell (@mackaybell) reported@MarioNawfal There were six major film studios in 2000, when digital cameras started to make an impact. Fox has been sold to Disney since. Meanwhile, Amazon sucked up mini-major MGM/UA. And Warner Bros. was just sucked up by Paramount, leaving only four remaining. So at least two and a half long established major studios have effectively been lost in two decades after the digital revolution. But the disappearance of major studios is only part of the issue. Their relevance in the entertainment world is shrinking too. Apple is a completely new feature and television competitor started from the ground up only seven years ago. Virtually all (effectively 99%+) of Apple TV+ shows and movies are shot digitally. It has received 30-35 Oscar nominations in this short period and numerous Emmys and Golden Globes. Apple has the financial resources to buy up a major studio any time it likes, but it’s probably cheaper, thanks to digital cameras and post, to do what it is doing and create one from scratch. Netflix offers another prime example: it has dominated global streaming with well over 300 million subscribers, far ahead of any traditional studio’s streaming efforts, while racking up major awards (including dozens of Oscars and Emmys) and increasingly moving into theatrical releases for its biggest titles. Like Apple, the vast majority of Netflix originals are shot digitally to meet its 4K production standards. Meanwhile, the podcast industry, a format that barely existed at scale two decades ago, is already pulling in roughly $30–40 billion globally in 2026, closing in on or rivaling the entire worldwide theatrical box office (currently hovering around $34–35 billion). This low-overhead, creator-driven medium is generating serious revenue with tiny teams and is only economically feasible thanks to digital cameras. Who knows what they will be able to do now with AI. Add in YouTube, started in 2005, which now pulls in over $60 billion in annual revenue, dwarfing the entire global theatrical box office. It is powered almost entirely by independent creators shooting on consumer cameras and phones, with far greater cultural impact than the traditional studios which chase tentpoles and theatrical windows. And it is quickly becoming a distributor that the major studios are rushing to provide content for, and depend on for marketing. Meanwhile, Disney had to pay billions for Pixar and Lucasfilm because it couldn’t come up with sufficient four-quadrant films on its own. It has arguably destroyed both of those companies, or at least seen less than a full return on those investments. Prominent early digital filmmakers/advocates like Robert Rodriguez, Gareth Edwards, Neill Blomkamp, David Fincher, Steven Soderbergh, Danny Boyle and Sean Baker continue to have great success and have been co-opted into the studio distribution system while retaining independent power. The notion that giant established companies come up with the great original ideas and AI can’t compete with their “forward looking” creative insights is absurd. They have tons of money to throw spaghetti against the wall, but their track record of making it stick isn’t much better than random (which is why the major studios have to keep consolidating or buying up outside IP or talent). But he misses the bigger point. AI is not going to be asked to make decisions on what projects to throw money at. Mostly because clueless executives like him want that power for themselves, even if their track record isn’t spectacular. Which is why it is self-serving to argue AI couldn't do his job better than him. What will happen is AI, like digital cameras, will further empower independent creators, like it did with digital cameras, who will have more opportunities to compete on an increasingly competitive creative field. And those people are likely to have better ideas for “forward looking” entertainment than clustered executives. (Maybe by bouncing ideas off of AI.) If the majority of those breakthroughs are bought up by bigger companies with big budgets, that doesn’t prove big companies are more “forward looking” but proves they can’t come up with enough good ideas on their own.
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Umar (@chillwitumar) reportedChris Camillo breaks down why the most profitable market moves often look like "the dumbest move in the world" to everyone else. He explains that when an asset drops for a reason he doesn't agree with, he completely ignores the noise and keeps doubling down on plays like Amazon and Robinhood. It takes a massive mental toll to buy when nobody believes in you and people are telling you the move is "so over." The only people who truly understand that kind of pressure, he notes, are crypto investors, simply because they are used to holding "outlandish" opinions and are "******* nuts just like me."
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Lamont The Leviathan (@SnowBlackLamont) reported@Askyomomma1 @GottaBeMe1 that's the main issue with me, you would think if the homeowner is there, this goes for USPS, DHL FED EX AMAZON food deliveries at least respect me to walk in the driveway if you just walk in my yard while im present its like *******
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Rakesh Dhanraj Lanjewar (@RDxLanjewar) reportedAlso, @amazonIN, when did you stop sharing the delivery agent's contact number? Not being able to call or coordinate with the person handling my package makes an already terrible delivery experience completely impossible. Just adding to the frustration! 📞🚫 @AmazonHelp #AmazonIn
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peezy p 0.2% on OF (@puckfarker) reported@timmy_twotimes Amazon brotha if you have any lung issues I highly suggest them, they even have vapor so it kinda quenches the need to vape, you can get 4 for like $35
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AAndersen (@arandersen) reported@jopawo @ChristieChats I swear by DMSO. It’s miraculous. And available on Amazon. It was on 60 Minutes way back. I drink it in water (15 grams in 12 ounce water). It makes you stink tho. Like garlic. And rubbed it into painful joints (70% DMSO 30% Castor). Just be careful tho. Research it & start slow.
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miss 𝐒𝐭✰𝐫𝐠𝐢𝐫𝐥 🪽 (@rayawyd) reported@AmazonHelp I need your help on and issue
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Analisa Judge (@analisajudge66) reported@LauraLoomer So Does Amazon 🤔So What’s Your Problem Laura
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Bubu Strong (@BubuStrong) reported@jagograhakjago I've purchased a godrej ac and extended warranty from amazon now the ac is not working for over a month. Not getting any service or return or replacement. They are only giving me a run around for a month now. Please help
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Blackadder II (@Blackadder04181) reported@imonmyrise If I send it back it just causes more headaches. The problem is the frustration customers have with amazon and Fedex just leaving packages wherever, including to closed businesses. It is at this point a race to the bottom
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Adbhut Singh Chauhan 🇮🇳 (@adbhutsingh) reported@DealsDhamaka @pointperkspicks We have 2016 5 star Voltas split, 2023 Llyod 5 star split inverter , 2024 3 star Voltas inverter, Amazon basics 5 star inverter split 2022, marq by Flipkart split 2022. All working fine , touch would no issue since installation except annual urban company cleaning.
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William Festo (@ajackalope) reported@Max112327664189 @TheRabbitHole This is a terrible counter argument. Amazon had to make a 5 season commitment as part of the deal to secure the rights.
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akko (@chiroli99) reportedI opened my phone to read Kindle, then got distracted by notifications and went down a rabbit hole. I went on Amazon to check Kindle devices and somehow fell into a recommendation rabbit hole.
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Suvayu 🐧 (@QuarkyPhysicist) reported@AmazonHelp Thanks Akamsha, I described my issue over DM.
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sam (@sam_d_1995) reported@keithdorejel I am not anti-union. I am pro-transit and in this case the LIRR workers are already the best paid in the world and benefit from absurd work rules if this was a private sector union for Amazon I’d be totally fine with it, the problem is that all of this money comes from taxpayers
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Subham Rath (@Subham7Rath) reported@AmazonHelp None of your team members are responding to my messages. This delay has already crossed the acceptable limit. Kindly escalate this issue to the ECR team, as this matter is now beyond your level of handling.
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🎤 skb (@tunaluvr95) reportedEven if you don’t want to give me the refund you promised for the items I didn’t receive, I still deserve compensation for being put through this hell maze, Amazon. Several of the 9 people I talked to about this issue were belligerent for no reason because I expressed confusion
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Sambhav Varshney (@samsidvars) reportedDay 1 of starting a trial, @Amazon locked my account for "security." Day 1 of the trial ending, they successfully bypassed their own lock to charge my Bouygues bill €6.99 for Prime. Too suspicious to let me log in, but safe enough to take my money? Fix it @AmazonHelp
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Babu Venkataraman (@BabuVenkataram1) reported@AmazonHelp @amazonIN Pls read this as, I did not receive a used product. The images shared are only to show the product quality. The white and navy items shrank after the first wash itself. Since I have already used them, I cannot return them. I’m sharing this just to make you aware of the issue.