Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (48%)
• Errors (28%)
• Sign in (24%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Benito Juarez	Sign in	15 hours ago
Piscataway	Errors	17 hours ago
Rices Landing	Sign in	20 hours ago
Salt Lake City	Errors	2 days ago
Lake Butler	Website Down	3 days ago
Annecy	Website Down	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Robin LeBruce (@LebruceRobin) reported 5 seconds ago

  @AbakpaJob Yesterday, Amazon contacted me via email and said that there was an issue with delivery and I would get the item today instead. Today I received an open, empty envelope. They’re allegedly sending me a replacement by Thursday.

• 
  Little Wild Rose🌹🇺🇲🕊 (@Wild_Rose24) reported 31 seconds ago

  @HistorianUSA1 I wonder if this is a problem at Gap and Old Navy. Try Crew Cuts clearance. Try outlet malls and mall department store sale racks. Even Amazon. You might even try women's petite sizes for more appropriate selection. It's sad that we're forced to work so hard to maintain innocence

• 
  .. &## (@70086Suman) reported 57 seconds ago

  @amazon @amazonIN how my account is still being loggedin by my friend even after I changed my password and two step verification is required. I will shut down my account. You guys cannot have security for your own product.

• 
  peepoop (@peepoop888) reported 2 minutes ago

  86% of Amazon is non American lol. That’s actually ******* insane. If Chinese companies were 86% non Chinese Xi would be doing mass deportations and shutting down treasonous companies.

• 
  KlearNewsDaily (@KlearNewsDaily) reported 4 minutes ago

  Nasdaq 100 Drops on Chip Stock Selloff The Nasdaq 100 briefly fell into correction territory today. This happened after five straight days of declines. The index closed down about 2%. It was more than 10% below its June peak. Chip and semiconductor stocks sold off sharply around the world. The Philadelphia Semiconductor Index sank 6.2%. Several chip and memory stocks fell around 10%. Dell dropped 13% and Intel dropped 7%. Sandisk, Western Digital, Seagate, Micron and AMD also declined sharply. Investors are questioning how much money Big Tech spends on artificial intelligence. This is driving the drop in semiconductor and memory stocks. The selloff is part of months-long worries over AI spending. These worries have weighed on chip and memory stocks for months. This correction took only 38 trading days to develop. The previous correction took more than 100 trading days after an October 2025 high. Financial company JPMorgan estimates AI-related spending could reach about $870 billion by the end of 2026. That would mark a 77% increase from last year. Companies including Amazon, Meta, Microsoft and Alphabet are expected to account for about $750 billion of that total. - Klear Note — A correction means stock prices fall 10% from recent highs. The Nasdaq 100 tracks 100 large tech companies. Chip stocks are falling because investors worry Big Tech is spending too much on AI.

• 
  Crazy James (@CrazyJamesAB) reported 4 minutes ago

  Hey @amazonca , it's me again. Asking yet again for you to put the rest of Dallas onto Amazon Prime Canada. Seriously! Who only puts half a series on their service. You can fix this! #Dallas #JREWING , @therealpduffy

• 
  R. M Jr (@Muekara_) reported 7 minutes ago

  @AmazonHelp @amazon The link is not working

• 
  Doug ! (@Doug83946987) reported 10 minutes ago

  @Joy09302787 @hiddenpatriotme Follow the $, it will rotate within sub sectors within a rising group - Ai is a bubble in the sense that over time, like all new sectors ( internet) it will get down to a handful of big winners. The only reason Amazon survived was they raised enough capital before it dried up.

• 
  I'll fact-check ya🇺🇲🇺🇲 (@whaddatwit) reported 10 minutes ago

  @KSHB41 I'm truly sorry this happened to the community & the city. The city should try a couple surveillance cameras, a few motion lights & a gate alarm they can get for a few hundred bucks on Amazon to try to solve the problem that will just keep coming back until they do.

• 
  Brent Slotte (@SlotteBren70687) reported 12 minutes ago

  @alan_muso @JRice79294326 @PeterSweden7 But there *was* man-made climate change back then from mass deforestation. The Mound Builders of the Mississippi and Indians of the Amazon basin cleared vast amounts of trees in large swathes of the continents for various reasons. This 'sudden' loss of trees warmed up the entire planet as less carbon was being taken out of the atmosphere and more carbon was being put in. This warming allowed the Vikings to live in Greenland. Eventually the irrigation canals of the Americas were filled up with silt and became useless causing some difficulties in farming among other problems. Their civilizations showed signs of fragmenting but then the final straw came. Germs from Eurasia were introduced and the Indian population dropped in the most extreme way possible without being totally wiped out. The surviving Indians were forced to go back to hunting and gathering and the trees began to grow back as much as they could in most places. (The Great plains for the most part remained treeless, but everywhere else they grew back, especially in the Amazon.) This sudden reforestation removed massive amounts of carbon from the atmosphere starting what we call the Little Ice Age. The Vikings in Greenland died off to the last citizen. The end of the Little Ice Age was when coal use really picked up, putting vast amounts of carbon right back into the atmosphere again. Humankind has been affecting the Global Average for close to two Millenia!

• 
  sharmi (@Sharmi_Shrawzz) reported 14 minutes ago

  @amazon @amazonIN This is not acceptable as we are facing these kinda issues these days.. Out of disappointment, I have canceled the order this morning. Pls tak necessary action on delivery agent, so he don't behave same way with other ppl. @amazonIN

• 
  milesmint (@milesmintIN) reported 16 minutes ago

  Honestly the one thing I respect about AMEX is they don't mess with their program every few months like other issuers do. Yes they bumped up the milestone requirement on platinum travel (₹4L → ₹7L for the taj voucher and MR rewards) and just cut etihad as a transfer partner. so it's not like they never change anything. but compare that to Axis removing accor and qatar airways as transfer partners overnight on april 2, 2026 with zero notice — or hdfc quietly capping Payzapp's voucher rewards from ~15K spend down to just 3K, or icici pulling 6x on amazon pay/swiggy vouchers while hiking processing fees at the same time. AMEX's changes still feel more gradual and telegraphed in comparison. that's exactly why I keep paying the annual fee tbh.

• 
  𝘵𝘪𝘧𝘧 𝘤𝘢𝘯𝘵 𝘤𝘰𝘮𝘦 𝘵𝘰 𝘵𝘩𝘦 𝘱𝘩𝘰𝘯𝘦 (@tiffanaaee) reported 19 minutes ago

  huzz and roommate gone for the week. waiting for my amazon package to come in so i can redecorate my game room top down

• 
  GG Jayce (@GG_Jayce) reported 20 minutes ago

  FULL RECAP OF TODAYS STOCK MARKET JOOSE Dow ripped +537 points (+1.03%) to 52,747, its third straight up day. S&P 500 barely budged, +0.21% to 7,428. Nasdaq Composite -0.22%. But the Nasdaq 100 got smoked, -1.45% to 27,632. Chip stocks were the whole story today. $GLW got destroyed, -18%, worst day since 2002. Actually BEAT Q2 estimates (EPS $0.78 vs $0.75, rev $4.74B vs $4.62B) but guided Q3 revenue to $4.9-5B vs the $5B Street wanted. Dragged Marvell, Lumentum, Coherent, AXT all down 10%+ with it. Chip selloff started overnight in Asia. Samsung -13%, SK Hynix -14.65%. $MU and $AMD both -8%+ here in the US, SMH ETF down 3%+ for a 4th straight day. $KO was the bright spot, +5% on EPS of $0.97 (vs $0.93 exp) and $13.38B revenue, up 7% YoY. Raised full-year guidance across the board. $BA beat on revenue ($24.6B vs $23.95B exp, deliveries up 14% to 171 planes) but posted a 76 cent adjusted loss vs 30 cents expected, thanks to a $280M Air Force One charge. UPS beat and raised (rev $22.8B vs $21.81B exp, EPS $1.76 vs $1.66 exp, guidance up to $91.2B for the year) and the stock still dropped almost 5%. Margin worries won out. Consumer Confidence came in at 90.8, missing and down from 92.2 in June. Jobs "hard to get" reading jumped to 22.5%. After hours: $F +6% on an earnings beat and raised guidance, Teradyne +14%, Seagate +8%. Visa -2% and NXP -5% on soft guidance despite beats. Big late day headline: Iran fired ballistic missiles at US forces in the Middle East, US intercepted them. Oil spiked, WTI +4.4% to $82.73, reversing a multi-day slide. Fed meeting kicked off today, decision comes tomorrow 2pm ET from Chair Kevin Warsh. Rates expected to hold, but oil spike just nudged rate-hike odds up a bit. Tomorrow is loaded: Fed decision and presser, THEN Microsoft and Meta earnings after the close. Apple and Amazon report later this week too.

• 
  sharmi (@Sharmi_Shrawzz) reported 24 minutes ago

  @amazon @amazonIN This is not acceptable as we are facing these kinda issues these days.. Out of disappointment, I have canceled the order this morning. Pls tak necessary action on delivery agent, so he don't behave same way with other ppl.

• 
  Macross420 (@adol1701) reported 27 minutes ago

  @GaiusCaducus @pushsquare I preordered early on Amazon for RE9 and I still didn’t get my game later down the line because Amazon sold out so they didn’t even meet preorder numbers

• 
  Claudia (@negralinda1022) reported 30 minutes ago

  @RamosFamily7 Why would a teacher get into trouble if the principal knows about an amazon list for the students?

• 
  Coach J (@coachj4592) reported 32 minutes ago

  @ScottPalmer2025 Sometimes people don’t have Amazon and they want to help so this is an only way. Also, many things are cheaper elsewhere. You can get folders for .35 each at staples or Walmart and they are $24 for 16 on amazon. There are also Walmart and target registeries, but without spending a certain amount for free shipping or have Walmart +, the receiver has to pick it up, which isn’t a problem, but then you have to let them know which store is closer and what time works best for pickup and then it becomes a safety issue. Gift cards are great because several people can donate a small amount and the teacher can save for a larger item or for when something pops up. I can definitely see how one would be worried and how it could be a slippery slope, but from the teachers side, sometimes is better/easier/safer. Either way, thank you for supporting teachers. We appreciate you!!

• 
  KIRAN (@KiranMortha) reported 32 minutes ago

  @AmazonHelp Great! But u just put me in queue and the person looks at the issue. And does what everyone does. Just terminated the chat. So what's the point ? You are just trying to take this away from a public platform and behave horribly on a private chat

• 
  Closing Bell Orca (@closingbellorca) reported 34 minutes ago

  US Market Commentary | 7.28.2026 1. The S&P 500 equal-weight index set a fresh record high, on the very day semiconductors fell. The Dow rose 1.03% and the S&P 500 gained 0.21%, while the Nasdaq 100 slipped 0.98%. The indexes split. But that split is not the collapse of the bull market; it is its broadening. Money moved out of expensive semiconductors into traditional industry and the rest of the market, and as a result far more stocks rose than the headline index shows, lifting the equal-weight to a record. 2. This rotation has run for several weeks already. Baird's Mayfield said this broad momentum unwind has lasted six to eight weeks and is closer to a technical feature of the market than to any change in fundamentals. First New York's Rai noted that the divergence between the S&P and the Nasdaq shows money rotating from semiconductors into other sectors, and that unless semiconductors and memory rise, the Nasdaq 100 cannot rise either. The index's weakness is a problem of leadership, not of the market. 3. Semiconductors fell because, after a record quarter, doubt grew over their valuation. Apollo's Slok noted that as hyperscaler spending outpaces the growth of their cash flow, anxiety is rising over when that enormous capital investment will return as profit. On top of that came the aftershock of the circular-financing worry and China DUV. This is a phase in which even good results struggle against a high price. 4. And yet on that very day, the opposite evidence arrived from Korea. $SKHY posted second-quarter operating profit of more than 60 trillion won, up 557% from a year earlier, a record high. Its DRAM average selling price rose 30%, and its next-generation HBM4 began volume shipment in the second quarter. The company sees 2026 DRAM demand rising in the mid-20% range. Nowhere was there a sign that demand had died. 5. What mattered most was the direction of the money. $SKHY said it had signed long-term supply contracts with about ten major customers, backed even by deposits. The circular financing that shook the market yesterday was a structure in which Nvidia, the supplier, sends money out to its customers to manufacture demand. SK Hynix's contracts are the exact opposite. The customer pays first. Demand made by money going out and demand proven by money coming in are not the same. A deposit is a lie detector that reveals the demand is real, and the strongest rebuttal to the circular-financing doubt. 6. Even so, that record result did not clear the market's bar. Revenue and operating profit came in below estimates, ironically because SK Hynix's heavy exposure to high-performance AI memory meant it benefited relatively less from the surge in ordinary memory prices. That even a record 557% falls short is a mark of how high the market's grading has become. Alphabet, then Intel, and now SK Hynix have stood on the same test. Under today's rule, even good results sell off if they fail to clear the raised bar. 7. The macro tail keeps thinning. As the US held off attacking Iran, oil fell further to 79 dollars WTI, and the 10-year Treasury yield eased to 4.606%. The upward pressure on prices and rates fell together. But July consumer confidence came in below estimate at 90.8, a sign that the warmth of consumption is cooling, and Wednesday's Fed meeting still carries a 29% chance of a hike. 8. In the end, Tuesday was the day the bull market left its narrow peak for a wider base. And in the middle of it, SK Hynix held out proof of real demand in the form of deposits. The rotation pressed the surface index down, but beneath it the market in fact broadened and demand was locked in by contract. The real verdict comes Wednesday, in the Fed's rate decision and the earnings of Microsoft and Meta. ■ How I read the market Tuesday's split, the record highs in the Dow and equal-weight against the fall in the Nasdaq and semiconductors, is not the collapse of the bull market but its broadening. The momentum unwind of six to eight weeks is a rotation of positioning, not of fundamentals. So I stay favorable on the broadening index and the rest of the market, but wary of semiconductors until the doubts on valuation and circular financing lift. Yet yesterday SK Hynix offered a strong rebuttal to that doubt. Ten customers signing long-term contracts backed by deposits is, opposite to circular financing in which the supplier sends money out to customers, real demand in which the customer pays first. The direction of the money separates real demand from manufactured. The decisive variables are Wednesday's Fed and the earnings of $MSFT and $META . If the Fed holds and earnings prove capex converts to profit, the circular-financing doubt lifts and semiconductors steady; if it hikes or earnings fall short, the rotation quickens. I keep the axis of strength on the broadening rest of the market and on suppliers whose real demand is proven, like SK Hynix, by deposits and long-term contracts. ■ Positioning Ride the broadening. Weight traditional industry and the rest of the market that proves itself in earnings, and the memory and HBM suppliers whose real demand is locked in by deposits and long-term contracts. Do not rush the pure spenders entangled in circular financing or stretched on valuation alone. With oil down further to 79 dollars, the inflation tail has thinned, so lighten energy exposure, but keep a cash buffer against the 29% risk of a Fed hike Wednesday and the softening in consumer confidence. As for scenarios, if the Fed holds and big tech proves monetization, re-add the oversold real-demand semiconductors in stages; if the Fed hikes or earnings fall short, narrow into the broad market, the asset-light and cash. ■ What to watch - Wednesday's Fed: a hold favored against a 29% hike. If the hike is realized, the AI names most dependent on debt funding are pressed first. - Microsoft, Meta, Apple and Amazon earnings: whether they prove capex converts to profit, evidence that the demand of SK Hynix and Nvidia is real. - SK Hynix's deposit contracts: whether the long-term contracts and the HBM4 ramp harden into proof of real demand, and spread to other suppliers. - The breadth of the rotation: whether the equal-weight index keeps setting records, and whether semiconductors find the strength to lift the index again. - Oil and rates: whether oil, down to 79 dollars, keeps folding the inflation tail, and whether the Fed leans hawkish even so.

• 
  Jeromy Lewis (@ExtensiveGrowth) reported 34 minutes ago

  Apple just touched $5T market cap for the first time — only the second company ever after Nvidia. Shares hit a session high of $342.89 today, briefly pushing valuation to $5.036T (closed ~$4.98T at $339.33, +0.72%). Up ~25% YTD and outperforming most Mag7 peers. Why it matters: While Microsoft, Amazon, Meta & Google burn hundreds of billions on AI data centers/chips, Apple is skipping the capex arms race — leaning on Google’s models for Siri upgrades and its 2.3B-device distribution moat. It also just launched a US device leasing program via Klarna (iPhone from $17.99/mo). Apple reports earnings Thursday; analysts see >15% revenue growth. Seagate separately guided upbeat on AI-driven storage demand. Implication: Efficiency and customer experience may beat infrastructure spend. The market is already voting with its feet — chip stocks down 4.5% today while staples/healthcare rallied. Apple’s “less is more” AI bet is working.

• 
  Chee ✨ (@CheeDoll_) reported 36 minutes ago

  @RuHamsDollRace They're probably being automatically price-matched to a reseller listing. Very common with Amazon unfortunately. If with people report it, they'll fix it

• 
  Squall (@SquallBBX) reported 44 minutes ago

  @_FresaDulce_ As someone who has a full time job and a life, I don't really have time to be travelling around the outer areas of Tokyo. Every retailer and Amazon just gets botted anytime there is restock. Any time I go to a store, nothing at all, again not talking about new releases, talking about everything being gone. It's been an issue for the last few months unfortunately.

• 
  Neptune (@NeptuneIntel) reported 45 minutes ago

  SOUTH KOREA JUST HAD ITS WORST MONTH SINCE 1990. THE REASON SHOULD CONCERN EVERY US INVESTOR. The Kospi closed at 6,023.66 yesterday, down 10.84% in a single session. July’s total decline was 28.9%, the biggest monthly drop since 1990. The index is down 33.5% from its June peak of 9,114. Three weeks ago this was the best performing stock market on earth, up almost 200% in 12 months. Here is what actually broke South Korea’s stock market. It wasn’t a recession. It wasn’t an earnings collapse. It wasn’t a financial crisis. It was leverage. Samsung and SK Hynix make up more than half of the Korean stock index. By mid-June, investors had piled roughly 9.1 trillion won of margin debt into just those two companies. Total margin loans across the market reached a record 38.63 trillion won. At the same time, nearly 14 million Koreans, about one in four citizens, had become retail investors. As housing grew increasingly unaffordable, many turned to the stock market, often using borrowed money and leveraged ETFs that amplified gains and losses. Then sentiment changed. Investors began questioning whether the massive AI spending boom led by Microsoft, Google, Amazon, and Meta could continue at the same pace. That was enough. SK Hynix plunged 15.37% in a single day. Samsung fell 10.7%. The decline triggered a wave of margin calls. Brokers automatically sold positions to cover borrowed money, flooding the market with sell orders and pushing prices even lower. One forced sale triggered another. Then another. Then another. More than 1.2 million leveraged retail accounts reportedly received margin calls, with hundreds of thousands fully liquidated. This is how leverage turns an ordinary correction into a market crash. South Korean regulators responded by holding emergency meetings, suspending new leveraged single-stock ETF listings, and tightening margin requirements after acknowledging that some products had been approved too quickly. The lesson extends far beyond Korea. Today, U.S. markets are also heavily concentrated in a handful of AI leaders. The ten largest companies account for roughly 36% of the S&P 500, while margin debt remains near historic highs. The difference is diversification. The mechanism is the same. Korea didn’t prove that an AI slowdown is coming. It showed what can happen when investors merely begin to believe it might.

• 
  Tino Sprecher (@SprecherTino) reported 45 minutes ago

  @frank_seravalli @SportsOnPrimeCA So we gotta watch a few games on Amazon with slow picture quality. Yup I’m excited. This greed by Sportsnet is another way to kill hockey viewership. Good job.

• 
  Artha (@logbas310) reported 47 minutes ago

  @peeleraja This happens only in India. Amazon US customer care is handled by Indians and it's much better at resolving issues

• 
  Jack🇮🇱 (@johnashok147069) reported 50 minutes ago

  @AmazonHelp Waiting another 6–12 hours for a resolution is unacceptable. When an issue is urgent, delayed support defeats the purpose. Customers need timely action, not endless waiting. Please resolve this without further delay.

• 
  Nilkamal Ltd. (@nilkamal_ltd) reported 51 minutes ago

  @amyth777 Hi, as this order was placed on Amazon, we suggest contacting their customer support for further assistance. They'll be able to help you with this issue.

• 
  Amazon Help (@AmazonHelp) reported 57 minutes ago

  @IamVrajora Please note, if you are unable to contact our team from the application, please copy the link and try from a different web browser through laptop/desktop/mobile and connect with a member of our team via chat. After opening the page, please log in to your Amazon account. Once logged in, it will display 2 options, one is "continue previous chat" and other is "start a new chat". Click on start a new chat option, and it will connect to our team without any bot conversation over chat. If you still face any issue, then please keep us posted. -Mariam

• 
  Insider Monkey (@insidermonkey) reported 59 minutes ago

  $2.0M Insider Buy: $ACI EVP of M&A Thomas Moriarty reported buying 170,500 shares of Albertsons on July 27 for $2.0M at $11.51. He more than doubled his direct stake, from 138,446 shares to 308,946 (~$3.6M). The buy came four days after the crash. Albertsons fell 21.6% on July 23 after Q1 missed and management cut FY2026 guidance hard - adjusted EPS from $2.22-$2.32 down to $1.75-$1.85. CEO Susan Morris was blunt on the call: the company is losing price-sensitive shoppers to Walmart, Amazon, and Aldi. The response is a restructuring called ACI Edge that collapses 11 divisions into 4 regions. The CFO is retiring on top of it. The stock sits near its 52-week low, down 42% over the past year. Moriarty is the executive who would know if anything strategic is brewing. He joined Albertsons as General Counsel in 2023 during the Kroger merger fight, and since March 2025 he runs M&A, business development, government relations, and legal. Before Albertsons he spent 11 years as CVS Health's General Counsel and Chief Policy Officer, where he steered the $70B Aetna acquisition through antitrust approval. Twelve years at Medco before that. This is a deals lawyer buying $2M of a broken stock he sees from the inside. Digital sales grew 13% and pharmacy keeps performing. The problem is core grocery traffic. The bet at $11.51 is that the fix works, or that a company trading this cheap with this asset base doesn't stay independent forever. Key metrics: - Market cap ~$5.4B, trading ~$11.58, near the 52-week low of $11.02 - Down ~33% YTD, ~42% over 12 months; fell 21.6% on July 23 alone - Q1 FY26: revenue $24.9B (flat), adj EPS $0.42, identical sales -0.8%, digital +13% - FY26 guidance cut: adj EPS $1.75-$1.85 (from $2.22-$2.32), adj EBITDA $3.55-$3.63B - Forward P/E ~6.4x on cut guidance; dividend yield ~5.9% - Post-cut PTs: Telsey $13, BMO $12, RBC $13 (all slashed from $20-$23) - Moriarty stake: 308,946 shares (~$3.6M), more than doubled with this buy