Amazon status: access issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Errors (48%)
- Website Down (33%)
- Sign in (19%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New York City
|
Website Down | 8 hours ago |
 Villeurbanne
|
Website Down | 13 hours ago |
|
Carmel
|
Website Down | 1 day ago |
|
Denver
|
Website Down | 1 day ago |
 Medellín
|
Sign in | 1 day ago |
 Hyderabad
|
Errors | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
-
SYS.VIZ👁️ (@SysViz) reportedThe Architects are packing their bags. Breaking: Jerome Powell officially steps down as Fed Chair. Simultaneously: Berkshire Hathaway dumps 100% of Amazon and UnitedHealth. When the men who built the system leave, you don't stay to find out what happens next. 🧵
-
Ironhead841 (@Mt2Aguy) reported@WIclassic I uhm... liked the first one, I just bought it on Amazon Prime. I had a discussion with @FilmLadd about this series which I originally passed on because it was too slow and he convinced me to give it another shot. We're liking it so far.😎
-
Kadaververwertungsanstalt (@witheredsummer) reportedMy cybersecurity concerns just made me have a spiral of paranoia and I ended up thinking my sister's Amazon account got hacked and I got pwned and the real problem was that her email had a different timezone set. Great stuff.
-
UnfallenUnhindered (@UUnfallen) reported@amazon what kind of pathetic product and customer care do u guys provide, got broken TV and no one helping- Case ID IN2603230445475777538 & Service code 169682, dated 23rd March, 2026
-
DeSota (@desota) reportedWatching NBA games on Amazon Prime this season has been a nightmare... when initially attempting to watch the game tonight between the Pistons and Cavaliers, I received an error code... the viewing experience next season needs to improve dramatically... -DW @Amazon @NBA #basketball
-
TKGrace (@tk_grace01) reported@LauraLoomer I will never support this company. May the go down in flames for their nonsense. Try butter luxe on Amazon. Same feel cheap price!
-
Asmit (@coolcoder56) reportedI think Amazon has significantly reduced the number of hiring off campus for college graduates. Earlier 1-2 guys from my clg used to easily crack amazon SDE off campus. This year no one cracked it. Highest and medium package is also down this year compared to the previous.
-
JesusIsGodAndKing (@JesusGodAndKing) reported@nicdunz @coinbase Get on your coinbase app and get connected to one of the people if you still have your subscription you can talk to a live person. Many companies will at least offer a partial refund for a few months if you are accidently subscribed to something tell them you never even used it like ever they have logs. This worked for me with Amazon Web Services where I accidently had a linux server free trial that turned into a paid service I never used. Got like 4 months back.
-
Analisa Judge (@analisajudge66) reported@LauraLoomer So Does Amazon 🤔So What’s Your Problem Laura
-
Tom H (@hou96862) reported@Acyn How many in your district work for Amazon now? I forgot. You shut down their plans. So no building, no jobs. Great job girl.
-
XYZ ABC (@sidhartthhh) reported@AmazonHelp Yeah, please arrange a call from your end. I have been following up for over a month for the refund. Kindly issue my refund, else provide my item.
-
Karan Shukla (@KaranSh49019762) reported@amazonIN @amazonhelp My Amazon Pay UPI & Wallet have been unfairly frozen due to an automated "security reason" error while I was simply trying to pay my credit card bill. I need this manual block lifted immediately so I can process my payment. Please assist. #AmazonPay
-
Mike Slade (@EmJaySlade) reported@AmazonHelp Thank you for your response Christie. I’ve tried going through my account but I get sent down rabbit holes that lead nowhere. I’m very disappointed that Evri is being used. The service we get locally is absolutely hopeless. Most things I order that come via them *never* arrives.
-
NASCARThunder (@LikeNascar88622) reported@whatsundersteer Amazon was fantastic last year. NBC has clearly taken a step down but are still better than Fox. TNT was... Something last year but I have hope for this year.
-
TinaBee (@TinaBeeGardenin) reported@ashleyschendel My husband will not shop. I just did the wallet thing with him at his request. I went thru Amazon and put things in the cart to help narrow things down. He finally landed on the "perfect" one. He has had 2 others, one he came with, in the last 32 years.
-
Subham Rath (@Subham7Rath) reported@AmazonHelp ur ******* email team has been completely useless in handling this issue.Days ago,I was told to wait 48hr,n after that there has been absolutely no ******* response.Every single mnth the same bullshit keeps hapening,n nobody from ur side seems serious enough to fix it permanently
-
At Least I'm Not Weird (@Nick_Searles) reported@AmazonHelp Is there any way my wife can get a human to speak with on the phone? She got an empty bag delivered today. She's having an issue with figuring out what to do online.
-
‼️🌹श्री राम भक्त गुरु🌹‼️ (@GURU914491) reported@AmazonHelp @Nashville_Deb @amazonIN Is there anything that can be done? I really don't think so—I've had a terrible experience. 😡
-
Gaurav Singh (@tosgaurav) reportedits very sad that after connecting multiple times no resolution provided and customer care is disconnecting the call, you have big amazon transport team and I live in Bengaluru and never faced any such issue in last 15 years
-
Marcus (@Marcus70672192) reportedI like amazon prime but the navigation is very slow compared to sky. But maybe I need to update the control or something as I've had it for a while. Also the paying extra for ads after u have paid for the service is an underhanded move @PrimeVideo
-
TJ Natrajan (@NatrajanTj) reported@AmazonHelp I thought you will resolve the issue. Now I realise your intention is to look concerned and give a damn to the customer service and care.
-
Hobbes (@deHeereStraat) reported@AmazonHelp It's pretty simple. I need more information than THIS. "We’re sorry for the delay. Due to an unexpected issue, your package hasn’t shipped yet." We're now two days past the delivery day and it still hasn't even shipped. No idea from Amazon on an arrival date. Not good enough.
-
RoseA (@RoseA80) reported**** @NBA on Amazon broadcast team, let @anthonyedwards show his opponents respect. He played his last minute of an MVP season for himself and wanted to pay the spurs respect. I promise his teammates didnt have a problem with it nor his coach
-
Xu Zou (@xz_keg) reported@Jjjjjjjjjjg which cloud server host is less blocked? amazon?
-
Nikhil Morabiya (@nikhilraj711) reported@AmazonHelp I am not getting the help from Amazon customer care as you can able to see my account nikhil Morabiya for return problem.
-
🍋🟩 (@ThaGreat31) reportedWomen don’t date an NBA player then back down to an Amazon employee , it doesn’t happen , once she goes Up she stays Up
-
akko (@chiroli99) reportedI opened my phone to read Kindle, then got distracted by notifications and went down a rabbit hole. I went on Amazon to check Kindle devices and somehow fell into a recommendation rabbit hole.
-
Tim (@trobdawk4) reportedMore amazing resolution from @PrimeVideo it’s literally been every game they’ve streamed this post season and it has nothing to do with user download speeds as they’d like you to believe. It’s an Amazon problem and they won’t take responsibility for it.
-
. (@Doodhkishakti) reportedI had an issue with one of the deliveries from amazon and contacted @ShiprocketIndia for the same. The issue was resolved by their executive (Sonam) in a speedy and professional manner. I’m kinda surprised with the level of support provided. Thank you! @ShiprocketCare
-
Shashannk Joshy (@ShashannkJoshy) reported@AmazonHelp @amazon @amazonIN Worst ever worst service i have ever faced among any platform. Your customer support guys also don’t respond. They just do hello hello hello like a bandwala..and further no call back.. for just a mere UPI registration issue you guys are taking more than 7 days. This is becoming very pathetic. Can you give me a call back on my registered number.