Is Amazon down?

Amazon ( is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

 Some problems detected at Amazon

Amazon problems in the last 24 hours

Amazon Outage Chart

November 17: Problems at Amazon

Amazon is having issues since 02:20 PM AEST. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Sign in (46.40%)
  • Website Down (28.80%)
  • Errors (24.80%)

Amazon Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:
  • reviews_blogger
    Blogger Book Reviews (@reviews_blogger) reported

    Meet the 22-year Oracle veteran executive who's going to lead Google in the cloud wars against Amazon and Microsoft (ORCL) Shutterstock On Friday, Diane Greene announced she would be stepping down as Google Cloud's chief exec.  Greene's replacement will be the 22-year Ora…

  • CraigRoberts40
    The One & Only Craig R (@CraigRoberts40) reported

    @lizcaton100 Once my Amazon parcel has come I shall be taking prince Bruce down to the park for a run, may go and visit my mum afterwards to if she's not in work x

  • abhi007786
    Abhinandan Singh (@abhi007786) reported

    @iFFALCONIndia Amazon prime videos not working

  • jualtorhornet
    Juan Albertos (@jualtorhornet) reported

    @musicstore_de I'm still waiting for an answer from Musicstore. A week ago I complained about having to pay a refund for a guitar that did not sound good when it was new. Even at Amazon they do not put any problems nor charge to you for the return. Continuous Waiting for Answer ...

  • commie_ebooks
    Commie Ebooks (@commie_ebooks) reported

    EXTREMELY disappointed that amazon engineers didn't realize that a single 10GB download could have numerous issues.

  • RaviYad62764112
    Ravi Yadav (@RaviYad62764112) reported

    @AmazonHelp Reslove my issue. Order Id : 405-0987504-3475536 Pathetic service of seller in name of Amazon. delievered item after 20 days with wrong product. Arrange pick up from seller for his cheating and make refund of my money.

  • pistonfists
    Gabfists McPunchyou 🏳️‍🌈 (@pistonfists) reported

    @AmazonHelp When you give a guaranteed release date delivery and then the reason it wasn’t delivered on that date was because of, and I quote, an “issue sorting packages at the station” I think that’s unacceptable. Either don’t guarantee release date delivery or ship it by someone who can.

  • dankennik
    graham wilson (@dankennik) reported from Leybourne, England

    @AmazonHelp Not really, seems it's a general problem with prime next day deliveries. Appears many people are being let down with prime delivery, judging by comments I've read of late. Check my time line.

  • FructoseNoose
    Fruit Loops: The Gateway Drug (@FructoseNoose) reported

    @resistandgrow I admittedly haven't dug too deep but why do I think they're on an Amazon AWS server somewhere because that's where all the leaks are. Just run a Google Keyword search, people!

  • WheatonCreative
    Ryan Wheaton (@WheatonCreative) reported

    @jordanwdesigns I thought you would need an Amazon server farm to hold that many files, lol

  • RayCove1 (@RayCove1) reported

    Amazon needs to pay tax and operate properly. if not they should be Shut down.

  • dhahabu2
    Instant Human, Just add coffee. (@dhahabu2) reported

    Scrolling down the tl and I totally see what the Amazon women were all about.

  • magheru_san
    Cristian Măgherușan (@magheru_san) reported

    @swardley They should instead try to figure out what's the main GC differentiator for existing happy Amazon users to switch over, double down on that and reduce the migration friction like by offering AWS compatible APIs for their correspondent services.

  • dadhwadiayash
    Human (@dadhwadiayash) reported

    @AmazonHelp we have been receiving emails but no solution.We expect you to rectify the error at your end and resolve the issue.

  • coffee_myside
    Shobhit Jain (@coffee_myside) reported from Dehradun, State of Uttarakhand

    @myntra no you don’ still going round t bush...sooner than expected, tech issues, norms that I cannot pick it from Hub...let’s face it you guys bite more than you chew and customer suffers to which ur insensitive #consumerrights @WalmartInc @ANarayanan24 @Flipkart @amazon

  • ZeldaZonk1962
    Mary Sims (@ZeldaZonk1962) reported

    @slinganswers my sling is increasing freezing and spinning. I have Amazon Fire. Roku on our other tv's don't have this problem.

  • EnaakshiWPDS
    Enaakshi (@EnaakshiWPDS) reported

    @Amazonhelp after my repeated calls, emails and tweets, no one has tried to reach out to be. I on your website requested for product to be taken back as well, but no one has reached out to me to solve my problem. Such bad cutomer care service. Not accepted. #amazon

  • bograma
    Bogdan (@bograma) reported from Petaling, Malaysia

    @AmazonHelp Hey guys, you mistakenly disabled my account. Now I have to call you in Germany and I can't do that. DM me to fix this quickly, please.

  • singhvimal80848
    VICKY (@singhvimal80848) reported

    @amazon How will the customer talk to the customer on how the customer will be able to help them. Please issue a helpline number, just like a thief, you people get the deal offer and do not offer the goods of the offer.

  • Stati_k
    Statɪk (@Stati_k) reported

    @Twitch so I'm stuck here I've tried everything and I cant get twitch prime to work and amazon chat won't connect how to I fix the cant enable prime on twitch error

  • dhruvgohil16
    Dhruv Gohil (@dhruvgohil16) reported

    @AVerMedia I have tried with different cables then also problem not solved. Cant change the whole system for it I have been supplied a faulty avermedia There is no service centre or backup Amazon is not looking into the matter since months. Kindly provide me solution or replace with c285

  • turkeyretard
    🦃Emily🦃 (@turkeyretard) reported

    @holykauron @baultowne If I could find away to steal off of amazon boy I’d be down so quick

  • HistoryChanging
    Changing History (@HistoryChanging) reported

    @george_capen @MarilynLouise5 I always found that those students that came out of the exam hall saying the questions were easy and they would pass- no problem; ended up failing! #Changing History eBook on Amazon

  • SahalVibha
    Vibha A SAHAL (@SahalVibha) reported

    @AmazonHelp Everybody in amazon is bounded by their own responsibility hence no one can actually come forward to fix my this issue in the way it has to be.. A big APPLAUD to #Amazonプライムビデオ @amazonIN @consumerist @customerthink

  • NikeshS63554433
    Nikesh Shah (@NikeshS63554433) reported

    @AmazonHelp @amazon @AmazonHelp What about me and the problems and delay. I m very much for the support

  • Dr_Vulpine
    [Meowstic] Ωmegα_2 (@Dr_Vulpine) reported

    @AmazonHelp "Sign in to email support" is not exactly the 'solution' to not being able to sign in.

  • JasiBT
    ◆Jαƨмıпα◆ (@JasiBT) reported

    @DontEverLetGo_O Thats my problem, I dont have Amazon Prime😩

  • pistonfists
    Gabfists McPunchyou 🏳️‍🌈 (@pistonfists) reported

    @AmazonHelp I got a range of dates, but this was supposed to be a day one delivery game for me to use for streaming. I got an updated reason that it was due to sorting issues st the location, it just seems like your in house shipping is inferior to UPS which is frustrating.

  • chintanverma
    Chintan VERMA (@chintanverma) reported

    @AmazonHelp Today I am trying to talk to you but you have some issue. The call disconnects from ur end. And now you have blocked my number

  • taha7252
    taha (@taha7252) reported


  • rjdv28
    Raj Yadav (@rjdv28) reported

    This morning when I called him, he told me to file a complaint to amazon and refused to deliver my package, Yesterday he told me that he'll deliver my package today anyhow. Never expected this treatment from amazon. Look into this matter and resolve the issue asap.

  • ethan_richert
    Ethan Richert (@ethan_richert) reported

    Buy a server, have all of the parts lost in shipping (Thanks Amazon) Buy all of the PARTS again @ MicroCenter Lose said server in shipping (Thanks UPS) Have the DC guys build a server to avoid UPS. The motherboard is DOA. @mullryan49 It's been a fun couple of weeks...

  • Bob_of_Skull
    Bob Sholl (@Bob_of_Skull) reported

    @blahmanda We’ll seens your problem is amazon sent you empty boxes with cats in them.

  • SyracuseHotS
    Forrest Holland (@SyracuseHotS) reported

    @TempoZP Call up amazon and fix it Drew

  • thatfooldave
    David Hamilton (@thatfooldave) reported

    @LibertytoJay @adamkokesh Essentially, I don't see a moral issue with eating an animal that lives a tolerable life. It's the same as eating a plant to me... But I did think vegetarians were partially responsible for soy farming the amazon... And I would like to correct that if I'm wrong.

  • deputy631
    Torrance Clemmons (@deputy631) reported

    @AmazonHelp I’m a prime member. I ordered something Thursday and needed it Friday. I paid for 1 day shipping. Contractor loaded my package in their car but returned it to the warehouse due to having too many packages and not enough time to deliver. Internal problems effecting customers. Smh

  • mragarwalamit
    AMIT AGARWAL (@mragarwalamit) reported

    @AmazonHelp ya i reported in your amazon support but they didnot able to figure it out. so i tweeted to you to look in my issue and solve it as soon as possible. thanks for your reply .

  • deputy631
    Torrance Clemmons (@deputy631) reported

    @AmazonHelp I’m a prime member. I ordered something Thursday and needed it Friday. I paid for 1 day shipping. Contractor loaded my package in their car but returned it to the warehouse due to having too many packages and not enough time to deliver. Internal problems effecting customers. Smh

  • SachinThakan
    Dr. Sachin Choudhary (@SachinThakan) reported

    @flipkartsupport Currently @AmazonHelp is best in solving problems regarding return, replacement and refund. @flipkartsupport is worst in all e commercial website

  • tysonbohlinger
    Tyson Bohlinger (@tysonbohlinger) reported

    Ever since @amazon started using random people for their delivery method, I’ve had more issues with packages not arriving or being delayed or lost in transit than is acceptable for paying a #AmazonPrime yearly fee.

  • meguphill
    Meg Hill (@meguphill) reported

    @MarvinGardens55 @ClaraJeffery People are camping in cars, including many seniors. Not enough potties. Hundreds of animals are injured and need sheltering. A virus has broken out, count is at 145 or so. Check out the fire funds on Amazon and see the wish lists. Sent some items which arrived today.

  • Jessiejoe89
    Jessie joe (@Jessiejoe89) reported

    @abc15 Sending and receiving mail in Arizona was oddly complicated. We were constantly not receiving mail, entire packages from amazon and family, damaged products, mail we sent hadn't been received. Theres an obvious problem.

  • ALE240_
    AG37 (@ALE240_) reported

    @EntropyRulesAll @atasiding About global warming doesn’t matter if is real or not human have to protect the Aina the problem is the chemical that dropping in the air and affect us or the destruction of the Amazon and the poisoning of waters or the drilling when is evident the is new form of energy

  • GuptaOct23
    Sahil Gupta (@GuptaOct23) reported

    @AmazonHelp Your support team has been useless till now ...all they do is extend time of giving the resolution...make sure that you escalate this issue #uselesssupport #dosomething

  • madeline2607
    madeline (@madeline2607) reported

    i also think the amazon tv show is a terrible idea and a grab at money by the infamous sleazeballs at bezos and co.

  • BelievelandBrad
    Brad (@BelievelandBrad) reported

    I love when you turn down Amazon Prime and have to click that "No thanks, I don't want free shipping" button lmao

  • satapathylk5
    LOKANATH SATAPATHY (@satapathylk5) reported

    Dear @amazonIN @AmazonHelp your delivery boy cell no not working provided by Amazon app i.e. 6743923444 at berhampur odisha

  • thebakkat
    🍕 Kat 🍕 (@thebakkat) reported

    I can't believe this garbage - hopefully what Amazon said is true and my package might turn up in the next 36 hours, but I really think someone stole Jem's and my games. It's just a huge bummer and I'm so... tired of having to fix things around here

  • parkers_xpress
    doug (@parkers_xpress) reported


  • parkers_xpress
    doug (@parkers_xpress) reported


  • utsavmani
    Utsav Mani Tripathi (@utsavmani) reported

    @AmazonHelp Two days already gone but nothing happened. No one from Amazon contacted me in this regards. I don't think only tweet can solve my problem. This also shows how amazon treated their customers.@amazonIN

  • JohnTibbs65
    John Tibbs (@JohnTibbs65) reported

    @washingtonpost Amazon stock down again thanks Jeff

  • altierirsvl
    Gerald Altieri (@altierirsvl) reported from Roseville, California

    @amazon ordered invitations for my daughters party last Saturday and other items , everything delivered except those . Amazon reordered last night and promised today and now they didn’t arrive again . Now I have to wait to cancel that order.Terrible service Amazon on delivery.

  • hyuksangcho
    Thomas Cho (@hyuksangcho) reported

    @CoxHelp Modem is in the livingroom on top of tv stand. There is an amazon echo 5 feet away. But that has not caused an issue in the past. At least, it didnt cause an issue with an older modem on a 33% slower speed.

  • ginapaints
    regina m thomas (@ginapaints) reported

    @FreeFairMarkets @BilldeBlasio @amazon #Amazon is a monopoly that should be broken up for the taxpayers sake, so they are not coerced without their consent to subsidize thes huge companies. Now The Masters of the Universe have a new play book thanks to Bezos.

  • samcroco
    alok bose (@samcroco) reported

    @AmazonHelp @amazon @amazonIN Pls done to namesake compliance check boxing replies... Get into the depth of the matter and solve my issue. This is the least I expect now.

  • ReneeVrgs
    renee (@ReneeVrgs) reported from Fremont, California

    if you have an android phone go to the app store and down load (Air Visual) app for continued air quality readings Air Quality | AirVisual IQAir it can be downloaded from Amazon for free

  • Shinydarko
    Lawrence Diamond (@Shinydarko) reported

    @aplusk Ashton, he is getting billions in tax breaks, whilst now he is being given more by a state , Amazon are great for consumers, not so much for the people they use. The tax breaks they get moving to a state, are taken out of that budget, and trickle down economy is nonsence

  • sonicman4321
    SonicmanTheBest (@sonicman4321) reported

    @Ruleof2Review I thought my copy of #PokemonLetsGoPikachu was torn at the bottom until I felt and got a closer look. Usually when I buy Switch games on Amazon, the disk will not be in there correctly or the part holding this disk will be broken.

  • TechieCreek
    TechieᔦꙬᔨMatt (@TechieCreek) reported

    @pistonfists @amazon That sucks. I've been less and less willing to order stuff from amazon because of issues like this with release day orders.

Amazon Most Common Errors

List of the most commonly reported error codes and fixes:
  • 1055
  • 1060
  • 2063
  • 4601
  • 4601
  • 5229
  • 5701
  • 7017
  • 7135
  • 7235
  • 7280
  • 7304
  • 9068
  • 9353
  • a network error has occurred
  • amzp-4
  • amzp-60
  • amzp-9
  • ap3011
  • app store error
  • at1002
  • delivery error
  • download error
  • drm error
  • drm error 3307
  • error displaying orders
  • error occurred while purchasing
  • exception 117
  • exception 119
  • exception 49
  • gift card balance error
  • kindle boot error 200
  • kindle critical battery error
  • kindle empty battery error
  • prime playback error