Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (47%)
• Errors (29%)
• Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Newnan	Errors	6 hours ago
Perpignan	Website Down	11 hours ago
Vigo	Sign in	21 hours ago
Federal Way	Errors	1 day ago
Winter Garden	Website Down	2 days ago
Loomis	Website Down	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The SHG (@TheSHG) reported 5 minutes ago

  " . . . gives UK charities a way to recover income lost when Amazon wound down AmazonSmile in February 2023 - a programme that had raised more than £18.5 million for thousands of UK charities, including organisations such as the RSPCA, the Royal British Legion, and Stonewall, ."

• 
  Sammy (Slim) 👽 🇳🇬🇬🇧 🏆 (@sammy_ryde) reported 7 minutes ago

  @tobyasky The biggest myth is that Arteta couldn't manage Auba. People seem to forget Auba was with him for 2 years and in his final season he was UNDERPERFORMING! coupled with the fact that he was missing training and coming in late( watch the all or nothing on amazon ). If he wasn't underperforming and he had those attitude problems I'm sure he wouldn't let him go the way he did. Auba did the same at Dortmund before we got him too. Arteta also had Lacazette who was also a superstar in his own right but he never had those issues with him. He had to be phased out anyway. Pep did the same with Ronaldinho as he felt like the bad attitude could spread to the younger players on the team that's why he got rid of him

• 
  火乐 (@huo_le90880) reported 7 minutes ago

  II. Fast-Forward to 2026: Has AI Closed Its Revenue Loop? Now apply the same lens to AI in 2026. The standard rebuttal is that this time is different — today's AI has been making money since day one, unlike the dot-coms that burned cash for a decade before earning a dollar. The data complicates that. OpenAI and Anthropic, the two AI heavyweights, currently have combined ARR of roughly $120 billion. By early 2027 the two together might reach around $200 billion in annual revenue. Sounds like a lot, right? Set it against the roughly $730 billion in 2026 capex the four hyperscalers are spending on the AI arms race, and it isn't. On today's numbers the AI story does not close: the revenue coming back is nowhere near the capital the infrastructure is consuming. The deeper issue is that most of the profit currently being booked across the ecosystem still traces back to that $700-billion-plus of hyperscaler capex, not to cash flow generated by AI companies themselves. That's a sustainability problem. And that capex has changed the liquidity picture for U.S. equities in a fundamental way. Historically, Google, Amazon and their peers used free cash flow to buy back stock every year — a steady transfusion into the market. It's one of the structural reasons U.S. equities have run inflows-greater-than-outflows for so long. But those companies, the market's reliable blood bags, have run their own reserves down to near-empty financing this arms race.

• 
  Amazon Help (@AmazonHelp) reported 10 minutes ago

  @IdrisiYunus01 @amazon @IdrisiYunus01 We are sorry to learn that you've not received your order yet. If the item is not delivered today, the carrier will re-attempt to deliver the item on the next working day. Request you to wait and keep us posted if the issue persist. -Sindu

• 
  Paul Yeager 🇺🇸🇮🇱 (@mtntallpaul) reported 13 minutes ago

  @ChuckPA34 @bebesunshine Resveratrol, Curcumin, Horny Goat ****, and triple Omega have basically made my knee issues go away. No more random sharp pains when doing something ordinary, and almost no knee pain ever. They are the ingredients in something sold as Relief Factor, but I find it much less expensive just to buy the individual ingredients on Amazon.

• 
  🅿️®️🆎♓⛎ - 🤡 (@prabhaharann) reported 13 minutes ago

  @arivomkadaioffi @Flipkart @flipkartsupport Never faced this issue with Flipkart still now..got 3 mobiles all are well before time..Amazon only messed up for 2-3 times with my delivery.

• 
  Chandler Bing, no not that one...🍊 (@6thtimeisacharm) reported 14 minutes ago

  @MustangMan_TX Who’s scaring her? She’s being beaten pretty badly by amazon sized women who look like men. Perhaps she doesn’t want more of that. I’m very disappointed in her as well. She’s been beaten down, that’s pretty obvious. She needs to stand up for herself and other players. It’s her talent that’s gotten her the notoriety, it’s her talent that should allow her to say whatever she wants.

• 
  UP-LVL.com (@uplvls) reported 20 minutes ago

  @chewgreens let them grow until there’s no competition like Amazon people ******* about the stock price down for a few years then it made since. Crypto is terrible price down more then a few years hang in there

• 
  mike (@mike12818092) reported 22 minutes ago

  @smarter411 thoughts on averaging down on the Amazon 290’s for next week in case bezos ends his selling? I figure the 310s are too far OTM but the 290s still have a chance.

• 
  Thomas Payne (@TPayneCommon) reported 22 minutes ago

  @miles_commodore Amazon had cashless pay and go stores (Amazon Go) up in til early this year. They closed down the stores along with Amazon Fresh. Amazon Fresh had cashiers. But they heavily promoted walk out technology which was cash less.

• 
  Shravan (@shravankumarkn) reported 24 minutes ago

  Being a multinational company not able to give instructions to deliver associates to deliver items to doorstep shame on its customer care even I have prime membership worst experience @amazonIN @AmazonHelp no body have concern this issue 😑 😢

• 
  Audit The Herd (@AuditTheHerd) reported 28 minutes ago

  I keep seeing the same take on fintwit and it is one of those ideas that sounds smart until you actually have to run something. The take is that depreciation isn’t important. You add it back to earnings and suddenly the business looks more profitable. I get why it is appealing. Cash feels true and accounting feels like opinion. But that view only works if you have never had to replace anything. A business is not just cash in and cash out in a given quarter. It is a system that consumes assets to create revenue. When you buy an asset you are really prepaying for a certain amount of productive capacity. Depreciation is just the acknowledgment that you used up a portion of that capacity to make this period sales. It is obvious when you build a warehouse with a useful life of forty years. No one rational says that warehouse was free because you paid for it last year. But where this matters even more is with short lived assets. In fact the shorter the life, the more real the cost becomes because you have less time to outrun it. Let me give you a few examples that could help. Take a company like $UPS or Old Dominion Freight. Their entire moat is a fleet of trucks and trailers and sorting systems. Each truck has maybe five to seven years of useful life before maintenance eats you alive. If you add back all the depreciation and call it free cash flow, you are kidding yourself. You are going to buy that truck again. And again. The depreciation is just telling you what it costs to stay on the road. Or look at car rental. Hertz is the classic case. For a year or two they looked wildly profitable if you ignored the fleet. But those cars lose value every single day they sit on the lot. That loss is not imaginary when it is the biz. When used car prices fell, Hertz had to realize that loss all at once and everyone acted shocked. The accountants were not hiding profits. Amazon is another one people get wrong. Everyone adds back depreciation on their fulfillment network and their servers. But Amazon has to constantly rebuild that network. Robots wear out. Racks get replaced. Servers that run AWS have a useful life of maybe four to five years before they are economically obsolete. If you want to keep delivering in two days and keep AWS fast, you do not get to keep that cash. You have to spend it again. The depreciation is the reminder of that treadmill. Even airlines, which everyone knows are capital heavy, teach the same lesson in a louder way. Delta or United can look like they generate a lot of cash in a good year. But an engine has a finite number of cycles. A fuselage has a finite life. You either accrue for that slowly through depreciation or you pay for it painfully when you have to ground the plane. This is where I think a lot of retail investors are either willfully ignorant or just don’t know. They were taught that net income is fake and cash flow is real, so add back depreciation and you find true earnings power. Sometimes that is helpful. But they stop halfway. They see the add back on the cash flow statement and they forget to look two lines down at capital expenditures. Those two numbers are a pair. One tells you what you consumed. The other tells you what you have to replace. I think the bias is human. A wire transfer feels real. An allocation over time does not. So we are drawn to stories where earnings are understated and we found a hidden gem. It feels clever to say this cost is not real. In reality we just chose to ignore the cost of staying in business. Every asset has a clock. For a warehouse the clock is very slow. For a laptop, a delivery van, a server, a rental car, the clock is very fast. Depreciation is just listening to that clock. For short lived assets the clock ticks louder. If you do not include that ticking in your idea of owner earnings, you are not valuing a business correctly. As with any biz, there is nuance.

• 
  WickedAfterlife (@WAServers) reported 35 minutes ago

  @Omerta1926 @mattvanswol You think ring cameras are a problem? LOL try every single mini camera on Amazon made in China....those are the real problem. They all require people to sign up to use an app which pushes the feed thru a cloud. They can access these at any time. They are so cheap and all over!

• 
  Olivia Chowdhury (@Oliviacoder1) reported 36 minutes ago

  The uncomfortable truth she shared before they hung up the call. "Amazon doesn't hide any of this. They just don't put a banner on your homepage explaining it." Prime Video, Music, and Reading are listed right on the Prime benefits page. Subscribe & Save discounts are shown at checkout if you look. Amazon Warehouse listings are one click below the main "Buy Now" box. The return window and price-tracking tools exist whether or not Amazon promotes them. Household sharing is a settings menu, not a hidden feature. None of it is secret. All of it is scattered across an app built to get you to checkout, not to slow you down long enough to compare. She told her cousin that Amazon's business model rewards fast, frictionless purchasing, not members squeezing every dollar of value out of the subscription — a member who buys the first listing they see, at the default price, without ever touching Subscribe & Save or Warehouse deals, is still a completely satisfied paying customer from Amazon's side. Nobody there is incentivized to slow her down and show her the cheaper option next to it. Her last line before the call ended: "You've paid for this membership for 7 years. It was built to give you a lot more than shipping. Nobody was ever going to walk you through all of it unprompted. Today's the first day someone did." One video call. 10 secrets. $3,200+ in missed value quantified. A subscription finally used for what it actually includes.

• 
  Meat and Potatoes (@WeGotsTheMeats) reported 40 minutes ago

  This all comes down to having a dashcam. Although I have one already, seeing the quality of this video has me searching amazon for the "Redtiger" brand used in this video. Might be time to upgrade.

• 
  Tyler Sutphen (@DynastyDwarf) reported 42 minutes ago

  @jeffblaylock It’s Jerry’s solution to the sun issue in the dome. He used Temu instead of Amazon as well.

• 
  Prem Kumar (@Prem969496) reported 42 minutes ago

  @AmazonHelp @amazon @amazonIN Please conduct one last investigation and arrange the final return pickup, as I have been trying to resolve this issue for a long time. I would sincerely appreciate your support and cooperation.

• 
  warpingweaver (@Weavingwarped) reported 42 minutes ago

  @amazon reporting to attorney general next time it happens. Need to get your warehouse ops fixed. Customer service fixed. Keep getting the wrong or broken stuff. Same with my neighbor!

• 
  Prem Kumar (@Prem969496) reported 43 minutes ago

  @AmazonHelp I have already tried accessing the link through different browsers and devices, including my mobile browser and desktop mode, but I am still unable to connect with your team. I have been trying to resolve this issue for a long time.

• 
  BSCN (@BSCNews) reported 49 minutes ago

  Wall Street and gold print fresh records in broad risk rally The Dow touched an all-time high of 54,744 on Wednesday before settling up around 0.9%, with the S&P 500 and Russell 2000 also tagging fresh intraday records before fading. Gold surged 3.75% to $4,308, extending its own historic run. The Nasdaq was the outlier, down 0.5% as Google slid 4% and Amazon dropped 2%, while Nvidia jumped more than 4%. bitcoin:native trades near $64,600, up about 1% on the day.

• 
  Rick (@Wizarick) reported 49 minutes ago

  @BasedTorba “They” wont “learn” because “they” are comprised of multiple ethnic siloes, not one monolithic entity. The whites in tech are very aware of the problem, especially the ones in the most currified companies like Microsoft, Amazon, IBM, Intel, etc

• 
  Alex Minecan (@alexpagepilot) reported 51 minutes ago

  the ugliest product pages on the internet outsell the most beautiful ones and nobody wants to accept this craigslist is ugly. does $1B+/year. the design screams 2003. nobody cares. amazon is ugly. the product page is a wall of text, a dozen images, and bullet points in 4 different fonts. it converts higher than any custom-designed ecom store on earth the pattern: ugly pages convert because they prioritize information density over aesthetics. the buyer doesn't visit your page to admire your design. she visits to answer 5 questions: - does this solve my problem? - can I trust this store? - when will it arrive? - what if I don't like it? - is this a good price? the beautiful page answers 2 of these and hides the rest behind whitespace and animations. the ugly page answers all 5 in the first scroll. she doesn't need the page to look good. she needs the page to answer fast the stores obsessing over design are optimizing for other designers. the stores obsessing over information are optimizing for the buyer. one group wins awards. the other group makes money

• 
  jd42 (@jdonovan42) reported 52 minutes ago

  @DarioCpx Pls recalculate considering the massive clouds the AI revs sit on. Each $1 in AI attaches $1.5-2.5X attached cloud biz and your down to 30-45% of revs. Then as open wgt models gain apply the 100% revenue retention vs. 60% on frontier and look at EBITDA % from frontier is 10-15% max. But nice try ;) No doubt Anthropic and OpenAI both stimulate demand for Amazon AWS. It creates 2x the cloud biz than it does the direct AI biz. So why not count the full picture of things vs just the #'s that fit one narrative.

• 
  G Roberts (@Geek_Roberts) reported 53 minutes ago

  @TheEinarkist @amazon They don’t care at all. Fetter is too afraid to back down on his horrible call. If they cared at all they would made some sort of statement….not let’s cancel it’s too true to what fans want only they will like it…….ugh

• 
  Alex M (@TheAMimms) reported 53 minutes ago

  In Special Operations, we made life-or-death decisions exhausted, under fire, with incomplete intel. The difference between teams that succeeded and teams that failed wasn't talent or training. It was decision-making frameworks. Now I see the same pattern with founders. The average CEO makes 35,000 decisions per day. Decision quality drops 25-40% by late afternoon. You're making critical calls about hiring, pricing, product direction while mentally depleted. You can't avoid decision fatigue. But you can stop it from destroying your judgment. Here are three frameworks we used in high-pressure environments that work just as well in business: ━━━━━━━━━━━━━━━━━ 1. THE REVERSIBILITY FILTER In the field, we categorized decisions into two types: One-way doors: Can't go back. Slow down, get input, think it through. Two-way doors: Reversible. Make the call fast and adjust. Most operators who hesitated too long weren't being cautious. They were treating two-way doors like one-way doors. The same thing kills businesses. Hiring a senior leader? One-way door. Irreversible. Testing a new feature? Two-way door. Reversible. Signing a 3-year lease? One-way door. Changing your pricing page? Two-way door. Research shows fatigued executives are 37% more likely to delay decisions. The reversibility filter stops you from overthinking reversible decisions and rushing irreversible ones. I worked with a founder who spent 6 hours debating project management software. Reversible decision. I told him: pick one, test it for two weeks, switch if it doesn't work. Decision time dropped from 6 hours to 15 minutes. ━━━━━━━━━━━━━━━━━ 2. THE 10-10-10 FRAMEWORK When a decision felt overwhelming in the field, we used time horizons: How does this decision matter in 10 minutes? How does it matter in 10 months? How does it matter in 10 years? Most decisions that felt urgent in the moment didn't matter at the 10-month mark. If it won't matter in 10 months, stop treating it like it will. In business, 68% of CEO time is spent on low-value or delegable decisions. The 10-10-10 framework forces you to separate what actually matters from what just feels urgent. A founder I advised was stuck on whether to fire a difficult but profitable client. 10 minutes: Painful conversation. 10 months: Relieved to be working with better clients. 10 years: Won't even remember their name. He made the call. Freed up 15 hours per week and replaced that revenue within 60 days with clients who didn't drain his team. ━━━━━━━━━━━━━━━━━ 3. REGRET MINIMIZATION When you can't decide between two high-risk options, flip the question: Which option will I regret not trying? This was critical in SOF planning. Both options had risk. We weren't asking which was safer. We were asking which failure we could live with and learn from. Jeff Bezos used this exact framework to leave a stable career and start Amazon. He knew he could live with the regret of trying and failing. He couldn't live with the regret of never trying. I've seen this play out with founders: Stay small and profitable vs. raise capital and scale. Keep the product focused vs. expand into a new market. Hire experienced and expensive vs. hire hungry and unproven. You're not asking which path is safer. You're asking which regret you can carry. One founder was deciding whether to pivot his entire product strategy. Staying the course felt safer. Revenue was okay. The pivot was risky. But when I asked him which he'd regret more, the answer became obvious. Regret of pivoting and failing? He could survive that. Regret of never trying? That would eat at him for years. He pivoted. Revenue tripled in 8 months. ━━━━━━━━━━━━━━━━━ WHY FRAMEWORKS WORK WHEN YOU'RE EXHAUSTED Decision fatigue doesn't mean you can't think. It means your brain defaults to the easiest option: delay, avoid, or choose what feels safe. Frameworks remove the cognitive load. You're not reinventing the process every time. You're running the decision through a filter that's already proven. CEOs spend only 32% of their time on high-value strategic decisions. The rest is noise. Frameworks help you recognize which 32% actually deserves your best thinking. ━━━━━━━━━━━━━━━━━ Two founders recently faced similar high-stakes decisions in the same week. Both were exhausted. Both had incomplete information. Both knew the decision would define their next year. The first spent three days going in circles. No framework. Just stress, overthinking, and paralysis. He finally made a decision out of desperation. It was wrong. Cost him six months and $200K to unwind. The second used the frameworks: Reversibility filter: Irreversible decision. Needed to slow down. 10-10-10: In 10 years, would this matter? Yes. Regret minimization: Which path would he regret not taking? He made the call in 90 minutes. It was right. His business doubled in the next 12 months. Same fatigue. Same pressure. Different process. ━━━━━━━━━━━━━━━━━ You can't avoid hard decisions. You can't avoid being tired when you make them. But you can have frameworks that work when your brain doesn't. Reversibility filter: Can I undo this? 10-10-10: Will this matter in 10 months? Regret minimization: Which option will I regret not trying? Three questions. They won't make every decision easy. But they'll keep you from making decisions harder than they need to be. What decision-making frameworks do you use when you're mentally exhausted? Drop them in the comments.

• 
  Ghost Crab 🫧 (@drinkmoregravy) reported 54 minutes ago

  Had trouble w @Amazon support today. 1st person called "Mohammad" didnt really understand me. I asked for another person and got some indian person who immediately gave up and connected me w another person. 3rd person "Anne" had no clue either but at least she spoke my language.

• 
  Benzinga (@Benzinga) reported 56 minutes ago

  Jeff Bezos Says All Overnight Success Takes 10 Years Jeff Bezos once said all overnight success takes about 10 years. Amazon $AMZN is one of the best examples of what he meant. Today, Amazon looks like an unstoppable giant across retail, cloud computing, advertising and entertainment. But early on, the company spent years losing money while building the infrastructure that later made it dominant. Amazon did not turn a full-year profit until 2003, nearly a decade after it launched. That year, it reported $35 million in net income after losing $149 million the year before. The lesson is that real success often looks slow, messy and uncertain before it looks obvious. People usually see the breakout moment, not the years of losses and pressure behind it. Bezos’ point is useful for founders and investors. The companies that look inevitable later often survive long periods where nothing is guaranteed.

• 
  Prathamesh Dixit (@prathu14) reported 1 hour ago

  @amazonIN @amazonnow Issue is not cancellation but I think you have activated the area in a hurry without confirming availability of delivery boys. @AmazonHelp #amazonnow

• 
  LVNTHEDRM (@Adams11Colin) reported 1 hour ago

  Why do big company’s like @Rogers @amazon have such ****** customer service… They take your $ no problem but when you have an issue or concern good luck having it resolved… Business don’t care about customers anymore it’s really sad.

• 
  rupertnewton (@bklyn_newton) reported 1 hour ago

  @rorysutherland listened to his recent klein nyt intervw, well rehearsed spiel, but when it came to irl eg’s, it was “amazon fix the rankings, the cheapest isn’t top etc,” screed, and i’m like, dude, when i buy bird seed i can scan the prices on the virtual shelf and figure it out..