Amazon status: access issues and outage reports
Some problems detected
Users are reporting problems related to: errors, website down and sign in.
Full Outage Map
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 7: Problems at Amazon
Amazon is having issues since 09:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Errors (47%)
- Website Down (33%)
- Sign in (19%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Midland
|
Website Down | 2 hours ago |
 Salzburg
|
Errors | 2 hours ago |
 Calgary
|
Sign in | 5 hours ago |
 Gueugnon
|
Sign in | 6 hours ago |
|
Marana
|
Errors | 11 hours ago |
|
New York City
|
Sign in | 15 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Americans For Tax Fairness (@4TaxFairness) reportedThese same people swore last year that giving Amazon and Elon Musk tax breaks would fix the economy.
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PalasRaven (@PalasRaven) reported@vicale @WallStreetApes @SETIInstitute Are you like me where you’ll literally fix it yourself buying parts on Amazon? I tried that with another IPhone to fix the broken screen but as soon as I got it opened one of parts couldn’t fit. Weird. I see why these new screen crack fixers use a liquid.
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The Iron Tiger 🇺🇸 (@IronTiger44) reported@ZombieInternet @herosword_p @Dexerto Amazon operates at a loss, Spotify and Netflix also operate at a loss. Not all AI companies are operating at a loss, in fact, you refer specifically to Sora. An app that got shut down, not because AI is failing, but because people prefer other AI programs. Not unlike how people preferred Photoshop to its competitors, and there were many. You don’t understand how emergent technology in the market place works. You’re a Luddite. And you are on the losing side. But hey, I lived through this when it was Photoshop. Only AI has national security implications. IF your side won, and American AI goes away, Chinese AI won’t. You’re not only a complete idiot, you’re dangerous.
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Sibam Lenka (@Sibam_lenka) reportedUrgent FBA issue with @AmazonIN Sent 350 units (7 SKUs × 50) but only 300 updated. 1 SKU missing 50 units while another shows 51 units incorrectly. This inventory mismatch is impacting sales. Need immediate resolution. @AmazonHelp #AmazonFBA #AmazonSeller
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Philips España (@PhilipsSpain) reported@RaydenJesus @AmazonHelp @Philips We are sorry to hear about your experience! Please feel free to send us a private message as we would like to assist you further on the issue you are facing.
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Joel Sheppard (@joelshepp) reported@AmazonHelp @amazon @AmazonUK I used the link, explained the issue, and received a message saying "I apologize for the issue you have experienced with the orders delivery". No offer of an investigation; no explanation forthcoming; no responsibility taken. Amazon you are a disgrace.
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The space bear (@Spaceurso) reported@ZackKorman No ... major production issues from vibe coded crap will cause the CEO/CTO to issue a "no more" mandate ... and then work out how to rehire the talent (see amazon)
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Fran85 (@sweetjanefargo) reportedWhy do people buy from Amazon? Shop locally. Don't give this guy one penny. $10 million on a gala !! TERRIBLE
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Joey Tranchina (@JoeyFotoFr) reported@AnneMarieFlynn2 I understand that. I’ve known people with similar problems. Elite medical schools have been known to make exceptions for exceptional students. See: "Letter To Norman Mailer: From Jail to Yale: Jon Stuen-Parker." It's on Amazon.
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Shashidhar Mahavadi (@ShashiMahavadi) reported@amazon @amazonIN @ajassy it is really disappointing and devastating the amazon india customer service. The executives are absolutely terrible in dealing with customers on phone. Order number 402-9363601-2279531. I can share the audio recoded during the conversation.
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Bimlesh Dubey (@bimlesh_dubey21) reported@AmitAgarwal @AmazonHelp @amazonIN it is really not good no one is answering and bothering on customer problem delivery person is making fake delivery and customer care is denying to accept the refund request without any proof of delivery
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John (@jrysana) reportedThe Three Lamp Problem All the same lamp from some random Amazon vendor All respond to the same remote controller But only have a 0<<n<<1 chance of toggling on each button press Sometimes it takes 10+ clicks to get them all on or off at once!
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AJ Hellow (@SmallParcelGuy) reported@MbtHawk @amazon Hey, at least they aren't trying to expand their supply chain to every business in the US to exacerbate existing issues
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Beach Enjoyer🏝️🐬🐊 (@neon_nightlight) reported@uncledoomer America is choking on fat people, they clog the planes, aisles and Disney rides. They pack the doctors waiting rooms, Golden Corrals and Walmarts of this once great nation. Till The ****** Menace is brought down Amazon should have flyin drones randomly injecting fats with Ozempic
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Lousy (@peaklousy) reported@DanClarkSports You buy your lip gloss off Amazon? Sports are so weak now. Hosmer broke down the sign/ grip stealing. The fake sports media run a different narrative. How many draft picks and how many games are Abreu and Story suspended? Pedro would be proud of Valdez. He rocked him for the right reason. Baseball is turning so Low T. Don’t get me started about the load management that has been going on either.
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Peace (@badmosh890) reported@AmazonHelp I have sent you the DM just look and solve the issue
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Matthew Turner (@MbtHawk) reported@SmallParcelGuy @amazon When sending to FBA we generally as a rule use partnered carrier. Their UPS rates are stupid cheap. And if you don't use it there are issues when problems happen.
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Amazon Help (@AmazonHelp) reported@crazy_wingman Please copy and paste the link into a different web browser clearing cookies/cache and enabling desktop mode or try to access the link via desktop/laptop to connect with our team. Copy the link > paste the link in any browse > search the link > login to your Amazon account and once logged in, it will display 2 options, one is "continue previous chat" and other is "start a new chat". Click on start a new chat option, and it will connect to our team. Kindly connect with our team via order related account for our team to check and help you accordingly. -Fasi
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GauravX (@Gauravxgp17) reported@AmazonHelp @Flipkart I have already raised the complaint 2-3 times since yesterday and there is no resolution. You just send a link saying raise the issue there. Even after doing the needful you aren’t able to resolve the issue.
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Jay (@OneFineJay) reportedMy Capital One card's points can now be redeemed for Amazon purchases; I have like $200++ but I legit don't have anything I specifically NEED at the moment, but also God only knows when they take this integration down.
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Amy Kilroy (@therealaskilroy) reported@end3of6days9 Yep. FedEx is lousy at knowing where a package was actually delivered. Ordered something on amazon and they took a photo of someone else’s door (supposedly) and that door is nowhere in our area. @fedex does squat to resolve an issue.
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Sahaj (@sahajnp) reported@AmazonHelp That link is not providing any status, and asking me to share problem detail again. Do you guys even have looked into the issue? if yes, pprovide me the linke where i can see update and respond if needed. Don't just keep me running in circles
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Vibhu Jaitley (@vibhujaitley) reportedVery disappointed with my recent Amazon order (Order ID: 406-2541540-7888310). I had specifically selected the gift wrap option because this item was meant to be gifted, but the package was delivered in a terrible condition — looked like an already opened/returned item. There was no gift wrapping at all, nor even proper protective packaging. Really unacceptable service. Even no one responding on customer Care number . @AmazonHelp @amazonIN
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E__Strobel (@E__Strobel) reported@TheGoatherdess @pabgirl Nah, that’s incorrect. US data centers are not providing compute around the world. Google, Microsoft, and Amazon have data centers all over the planet to provide their cloud services at lower latency. The issue most haven’t thought through is that cloud compute drives our economy now. If we are going to onshore industries and have decent GDP growth, then data centers must grow accordingly.
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S M Kripanidhi (@kripanidhi) reported@AmazonHelp Even your Facebook links are broken. You seem to be fooling around with your social media apps with broken links when it comes to actioning our complaints
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Amazon Help (@AmazonHelp) reported@Rish_brk We're glad to know that your issue has been resolved. We apologize about any inconvenience occurred in this process, and wish that your next experience with Amazon is a perfect one. - Aiten
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Carry The One (@carryingtheone) reported@nd_wallingford @flaspi1 @amazon Such a retarded take. This has been happening for years, thoughout all kinds of administrations. Its an Amazon problem, you dont see Etsy and Walmart, etc.. doing **** like this
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Trevor Green (@trevogre) reported@TechLayoffLover In a better world we would give Amazon 30 - 90 days to onshore ever bit of this labor or we would shut them down. Or fine them every dollar of savings from offshoring. This is enough already. You destroy the retail economy of the US and have people working in soulless warehouses and then you offshore or eliminate all the best jobs while you continue to undercut retail. They build thier business on delivering at a lower cost because they were cutting out middle men. But now they are cutting out all the men. This needs to be illegal. You are getting products cheaper because you are participating in eliminate jobs. Giving the work to cheap foreign labor. The products are made in china, sold to you by Indians, who import Indians and hire Indians. Even without AI we were already destroying opportunities for American children. Just because the war against the American citizen is waged quietly and economically doesn’t make it less of a war. We are being sold out every day. And the people who can do something about are making money off it. So they do not care.
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Johannes Kepler (@JohannesKe26823) reported@AmazonHelp They said you cant help. There is no way for Amazon to cancel the order and now I have to spend hours calling, writing, etc. It’s a huge flaw.@JeffBezos why haven't you fixed this. It's apparently a big issue with 3rd party sellers.
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John Barrett, CFA (@jsdbarrett) reported@JonahLupton @KennyCh74009091 @mathlonning I hear you Jonah, I ama former shareholder. But the Amazon analogy very different, as losses peaked early, and then slowly came down over years and then profitability. W TMDX, profits peaked pre plane fleet, or at least close, and now coming down due to the new category/regional investments. Just think there is a timing mismatch. Sort of like a farmer knowing when to plant seeds. Too early in my opinion but appreciate the insights. Love ALAB here. Check out warrant documentation w Amazon and minimum sales levels.