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Amazon down? Current status and problems

Problems detected

Users are reporting problems related to: errors, website down and sign in.

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 7: Problems at Amazon

Amazon is having issues since 10:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 48% Errors (48%)
  • 33% Website Down (33%)
  • 19% Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Milpitas Website Down 2 hours ago
Gatesville Sign in 3 hours ago
Kansas City Errors 3 hours ago
Ciudad Jardín Errors 9 hours ago
Kansas City Sign in 10 hours ago
New York City Sign in 10 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • cefi80
    YuH (@cefi80) reported

    @AmazonHelp No emails at inbox or spam or anywhere. I also know that even if we receive an email and reply back it will not solve anything. We have tried it many times in last 2.5 months. We need to talk with a real person who is authorised to solve our problem. Is there any one? @JeffBezos

  • Cryptopia33
    APE T (@Cryptopia33) reported

    @ConwayYen @ryancohen Absolutely, personally I would never buy anything on Amazon I could get with gamestop. Amazon has a major problem with quality and fake reviews. Amazon is a crapeshout. I will spend my money with gamestop

  • natefb22
    Nate Bickel (@natefb22) reported

    Anybody watched “The Racing Years” on Amazon where it breaks down F1, Sports cars, etc year by year through the 50s, 60s & 70s? Might start being a late night watch since they’re only a half hour.

  • pxpiJxy
    PapiJxy (@pxpiJxy) reported

    Any specific customer service email address I can ping to to sort out an issue? @AmazonHelp

  • LightsailSpeed
    Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: Rakuten Mobile , Inc ISP: Amazon PING: 11.51ms Download: 619.89Mbps Upload: 684.08Mbps

  • xxoamandaleeoxx
    Amanda Waters (@xxoamandaleeoxx) reported

    @AmazonHelp And I'm almost positive I read about people complaining of this exact issue years ago, clearly you don't rely on feedback because you haven't fixed the issue.

  • ByrdManFlocka
    ByrdManFlocka (@ByrdManFlocka) reported

    @Golden_queennn I can fix that for real. I work for Amazon

  • DntStpAtThaTop
    Alexx (@DntStpAtThaTop) reported

    @AmazonHelp @USPS really nobody's fault. it seems to be an unanticipated problem with shipping because I didn't really even consider stuff would melt in transit unless it was meant to be kept cold/frozen. now we adapt to the problem

  • CMCates
    Courtney C. BlackLivesMatter (@CMCates) reported

    We are very frequent shoppers & we’ve never had a problem like this! We’ve ordered shampoo & conditioner twice & this has not happened! #amazonfail #amazon #fixthis

  • lorennclaireee
    #LOREN (@lorennclaireee) reported

    does anyone else have an issue lately with the @youtube app on their @amazon #firestick?

  • wickfknsucks
    burgirrr (@wickfknsucks) reported

    ****** talk down on ******* selling they bodies just to put on they amazon uniform n sell they body too 😭😭😭

  • mjisdrawing
    ⚢ i draw women kissing ⚢ commissions are open (@mjisdrawing) reported

    Why has the cost of manga gone up exponentially on sites like Amazon almost overnight? Particularly first volumes in a series?? This isn’t like western/American comics where first edition issues could be worth thousands in the future like a run of Batman so I’m so confused

  • TRONtaylor
    John Taylor (@TRONtaylor) reported

    @MojangSupport I just bought Minecraft Java Edition on Amazon and the code didn't work and I'm afraid I got scammed. Is there anything that can be done to fix this or am I out 29.99 to a scam amazon seller under your name?

  • Onika_swanson
    NIKKI ᴺᴹ 🥀 (@Onika_swanson) reported

    @AmazonHelp No ,I’m not having problems lol

  • lee16972465
    lee (@lee16972465) reported

    @AmazonHelp please help me im trying to change my plan because im ending a free trial but it glitched and i cant afford the yearly one but it keeps saying there’s a network error when i try to change it and i am getting very stressed because the payment goes through today

  • mleon3501
    2 years of power. use it right! (@mleon3501) reported

    @APWUnational @USPS I had a package on a truck for delivery today. At 2pm, USPS notified Amazon they wouldn't deliver. Now it might come before the 22nd. It's for my grandsons birthday on Sunday. Seems like there will be a lot of conflicts and issues like this, no?

  • Fabiomvp
    Fahd (@Fabiomvp) reported

    Had a disappointing experience with @amazon and Amazon customer service. (Which is surprising) spoke with Jordan and kamesha that were very limited in resolving the issue. @PrimeVideo @alexa99

  • lee16972465
    lee (@lee16972465) reported

    @AmazonHelp yes and it says there’s a technical error and to wait a few minutes but i’ve been trying for an hour now

  • WatkinsBarbara
    Barbara Watkins (@WatkinsBarbara) reported

    Anyone having trouble with Amazon

  • ieatroses
    monica 🥀 (@ieatroses) reported

    when the amazon truck pull up to my neighbors house and not mine, i be thinking i need to order something. that’s my problem now

  • ChefJTaylor
    For Darkseid (@ChefJTaylor) reported

    @therealkimj @amazon I would report them on the site. They should take it down pretty quick

  • YorkshireF1Fan
    F1 Fred from Yorkshire (@YorkshireF1Fan) reported

    Anybody watched “The Racing Years” on Amazon where it breaks down #F1, Sports cars, etc year by year through the 50s, 60s & 70s? Might start being a late night watch since they’re only a half hour.

  • IsitCaleorKale
    Cale, a Vegetable (@IsitCaleorKale) reported

    @SenShae Fix your posture, bro, it's that damn gaming lean we all do. If it gets real bad get yourself a back brace from Ebay or Amazon, they're like $10

  • LightsailSpeed
    Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: Rakuten Mobile , Inc ISP: Amazon PING: 12.24ms Download: 590.04Mbps Upload: 645.52Mbps

  • _maiyah__
    Zora Neale Thirstin’ (@_maiyah__) reported

    @amazon is refusing to issue a refund for a package that I sent in that their employees stole? Help me understand???

  • TimBury3
    Tim Bury AKA(TimBit_37) (@TimBury3) reported

    Also I contacted Walmart to tell them my issue, they say you'll have to wait until the seller gets back to you, Um what wait and let them screw me some more. Um NO. Amazon would have gave me my money back and made this right, not continue letting them screw their costumer .

  • friends_club143
    Jatin Anand (@friends_club143) reported

    @AmazonHelp @AmitAgarwal @Jeffbezos as i said you team is not good for nothing they not ever try to contact me to check my issue as i said they are just wasting your money or i think you are also not bothered about your customers

  • sashasoftshark
    🌌🌊 Space Shark Summer 🥤🦈 (@sashasoftshark) reported

    I saw etsy recommended but the problem is random sketchy stores have set up on etsy that also just sell their stuff through amazon

  • AaronWStump
    Aaron (@AaronWStump) reported

    @Cornrow_Wallace @USPS Yeah understand, but from the sound of it they have no idea how to deliver so unfortunately might be the only option. I had similar issue and I called Amazon and asked had my issue escalated past the first person I talked with and told them to stop sending it through usps.

  • SAGITTERR0RIST
    PEACE 𓂀 (@SAGITTERR0RIST) reported

    Next day on Amazon gotta be a glitch, I’ll take it though