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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
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Website Down (47%)
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Errors (34%)
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Sign in (19%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Winscombe |
Website Down | |
 White Plains |
Sign in | |
| Newton Falls |
Website Down | |
| Ashburn |
Errors | |
| Kenner |
Website Down | |
| New York City |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Amazon Lightsail Speedtest Bot / Un-Shadowbanned
(@LightsailSpeed) reported
Server: Rakuten Mobile , Inc ISP: Amazon PING: 43.01ms Download: 240.07Mbps Upload: 219.03Mbps
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Jason Denton
(@jadenton) reported
@Amazon why do you still use @UPS? They have failed to complete my return (tracking: 1ZF1Y3789019177873) for a week now. Package is obviously lost, and their customer service won't help. They've had problems delivery to me across 5 different address in 3 states for 25 years.
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Roger Thatcher
(@Roger_That00) reported
@JoeBiden The last stimulus bill went to big companies like Amazon and Walmart. This one better be for the people, or you can expect some **** to go down when people start starving
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Danaé
(@_BeautyRebel) reported
Amazon really let me down being late with my Christmas tree
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Amazon Lightsail Speedtest Bot / Un-Shadowbanned
(@LightsailSpeed) reported
Server: Boingo Wireless ISP: Amazon PING: 20.35ms Download: 607.65Mbps Upload: 750.47Mbps
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Michael Murray 🔥❄️
(@MuRRizzLe) reported
2020 might be the hardest year to figure out parent's gifts when they don't rely on Amazon and NYC is on the verge of shutting down restaurants -_-
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Akhil Shukla
(@greatestakhil0) reported
I have purchased a OnePlus z ear buds from @amazon on 18th December 2020 from my Delhi's address. But I have an issue with my order so I want to return my ear buds. But now I am currently in kanpur. So when I found an option to return the ear bud, he is taking the address pickup.
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chethan
(@chethan59196806) reported
Hello Sir,I'm chethan from india.I buy mobile in amazon,that is redmi k20 pro. but it is officially launched in Flipkart after return period is over after some days I'm facing problems with my mobile please help me sir. @JeffBezos @amazonIN
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Jonathan Massey
(@J0Massey) reported
@justaghost589 @xrp_king6 @Swiss_CryptoDad I just bought one on amazon. Made sure it was new and "Sold by amazon", But apparently, you can reset the ledger, which is highly recommended before you do anything. Anyway, I don't see how they could write down the keys, aren't the keys created when you transfer your crypto ?
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daksha
(@daksha41254) reported
@AmazonHelp The issue not resolved
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lily
(@princessovsass) reported
Whose Amazon prime login can I use so I can rewatch Fleabag and ruin my life all over again
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riya
(@Mukti35478181) reported
@AmazonHelp @jeffbezos Details given in the link provided ..now resolve the issue
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riya
(@Mukti35478181) reported
@AmazonHelp @JeffBezos details provided..now resolve the issue..Asap
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BABIIGURL
(@BKsBABIIGURL) reported
@AmazonHelp I did review it but it doesn’t apply to my reviews. I just went scrolling through all my orders just to see if there was certain wording I probably could have used to get it taken down but when I went through I noticed some say I can comment on the item and others I did are gone
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riya
(@Mukti35478181) reported
@AmazonHelp @JeffBezos dnt want your robotic replies .. Provide resolution else shut down your pathetic service
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Murf
(@notmurf) reported
@AmazonUK Hi, I have some suspicious billing issues... I was charged $14.95? for Audible even though I had cancelled membership. Also I've been charged for Prime Video for several months but does it not come as part Amazon Prime membership??
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Guerra
(@GuerraMoneta) reported
@heady_wook @bitrefill I have never had issues with account closures on amazon while using accounts that only have giftcard balances, and avoided any trouble by using vpn from US
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clair ✨ 🔜 a mom
(@Spiceynips) reported
@SlayinSnatch @amazon Bro this has happened FIVE times since moving here I’m boutta go down there and throw hands with the whole facility.
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Jay Zippo
(@Beruud) reported
@amazon @AmazonHelp odd since your new crew of delivery people and vans I have had 3 packages not delivered, when it says it did, and another misdelivered. Everything through ups and usps = Not a problem. Can I choose the pros or are we stuck with your delivery garbage?.
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Paul Semel
(@paulsemel) reported
@LimitedRunJames I've had no problems since I got mine 6 months ago. Though I will say this, when it comes to streaming stuff, it only has Netflix and Amazon and YouTube, and I've yet to figure out how to add others.
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deepak pandey
(@DeepakPandey222) reported
@GoPro I bought GoPro 9 from Amazon India. But I did not get any warranty card. In future if i face any problem so how can I claim for warranty? Should I return this product if amazon seller not provide any warranty card? Second question is how to check its real Gopro9 of fake?
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MoPNG e-Seva
(@MoPNG_eSeva) reported
@bhoootg @IndianOilcl Dear customer, Your amount against your failed transaction will be credited to your bank account and if amount is not refunded, please raise your issue with Amazon.
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BABIIGURL
(@BKsBABIIGURL) reported
@AmazonHelp I think I have great feedback to my purchases that I actually purchase for my household. Like some items work well but trying to figure out how to get it together or to work it’s always the best and when I say that on things it comes down but people comment giving it 5 stars stay
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Jonathan Massey
(@J0Massey) reported
@justaghost589 @xrp_king6 @Swiss_CryptoDad I just bought one, on amazon. Made sure it was new and "Sold by amazon", But apparently, you can reset the ledger, which is highly recommended before you do anything. Anyway, how don't see how they could write down the keys, aren't the keys created when you transfer your crypto ?
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Sriganesh Raman
(@sriganeshr) reported
@HDFC_Bank looks like there's an outage again. First a Amazon pay transaction failed but amount debited. Then the call centre is inaccessible. Liber gets cut soon after connecting. @RBI @nsitharaman
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Ghost 🇺🇸
(@justaghost589) reported
@J0Massey @xrp_king6 @Swiss_CryptoDad I was told to buy my nano from ledger’s website. One of the stories I heard was people could buy the nanos from ledger write down the keys and resell on Amazon and somehow steal all your crypto. I’m not sure how true it was. It does looks like ledger sells directly on Amazon now.
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Tim Waddy
(@Waddy1) reported
from
Cheadle Hulme, England
@KingsOfBoxingDJ @snboxing I don’t know, I can only see it being an internet thing. I have decent internet and when I watch football on Amazon it’s always shite but many people say they same thing. Wasn’t any issue at all with the DAZN and my internet is much slower than yours
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KC
(@4Kaitlyn_Clarke) reported
It’s official! I have a Tik Tok problem. I ordered something from Amazon, the only reason being I saw it on Tik Tok. Is there a rehab facility for this??
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T3h R4
(@T3hR4) reported
@HarleyBlackbird @AmazonHelp Apparently there is a new ticket for my issue, AND i need to babysit my email program for 24 hours for someone to get back to me AND rep in chat right now is asking me to continue trying to "TroubleShoot" if anyone actually paid attention they would know there is **** all to TS
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DoWhatYouCan
(@DoWhatYouCan4) reported
@AmazonHelp I completed the delivery service review. I do that regularly, and it continues to be a problem. Is this a different survey?