Amazon

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Outage Chart 01/15/2026 04:30

At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  1. Website Down (43%)

    Website Down (43%)

  2. Errors (32%)

    Errors (32%)

  3. Sign in (26%)

    Sign in (26%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesVista Website Down
United StatesSt. Petersburg Website Down
United StatesSeattle Errors
United StatesFloyd Website Down
United StatesRoswell Errors
United StatesColumbus Website Down
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • devi_004 Devi (@devi_004) reported

    @MantaComics i am from Indonesia, can you help me how to buy this kindle novel, i already login to amazon and process to buy but it refused me said that i am not in region

  • mukeshtomar050 mukesh tomar (@mukeshtomar050) reported

    @AmazonHelp The link you have given is not working. And I have spoken to your customer executive earlier as well they refused me. That's why I had to come on Twitter and hope you will solve my problem.

  • jasonbot2000 Jason J. Gullickson (@jasonbot2000) reported

    @reconbot … (this applies to both the data and the goods problems we would have if Amazon disappeared).

  • cyclingitt RoadFirst (@cyclingitt) reported

    @amazon AMAZON PRIME customer with BIG PROBLEM. Had to order computer 3 times to get a working one. Sent 1st 2 back, per RA nearly 1wk ago. Can't get an answer as to where my 2 CREDITS ARE. An Amazon response w/help would be appreciated.

  • Dumpster_Fire22 Interestedintheworld (@Dumpster_Fire22) reported

    I think Amazon starting at $15/hr is good. It’s the shitting in bags while on your shift that I have a problem with.

  • DesiiSam Sam - luvs his kitten ♥︎ (@DesiiSam) reported

    @brxnasspam Won’t prices for 22 ultra go down drastically in a couple months? Keep an eye on Amazon and other places. Samsung prices get cut like crazy

  • Mrwhoistheboss Sahil Bawa (@Mrwhoistheboss) reported

    @AmazonHelp Certain and absolute? Sure. Just disregard the issues brought up by a loyal customer who just bought an item today nearly worth 1Lac INR from @amazonIN today. Nice going, people. I would highly recommend using Flipkart. Amazon is the worst.

  • gruelgo Gruelgo (@gruelgo) reported

    @comiXology has really made me think twice about buying digital content (and using Amazon services in general). The app was my go-to when I was winding down at the end of the day. Now I don't even want to open it anymore.

  • AmazonHelp Amazon Help (@AmazonHelp) reported

    @Ankurdebbarman Apologies for the trouble caused with the Amazon music app. Kindly force stop the app, clear cache, reinstall, login, and check once again. Also, we've noted down your comments and shared this issue internally with our relevant team and will get this checked. -Lakshmi

  • Poxo01 President Paul Teviotdale (@Poxo01) reported

    @woodmally1979 @StarTrekOnPPlus Very silly but I’ve just pirated them all until the last two of disc when I found out they were on Amazon so paid for season They basically losing money this way I honestly don’t understand what their issue is and people I’ve spoken to say they not gonna sign up to another site

  • GagnonHumphrey Alex Gagnon-Humphrey (@GagnonHumphrey) reported

    @lesleychestrman @DMacpGaz @JFLisee This is litterally "whataboutism". Why not bring up the depletion of the Amazon forest while we're at it... maybe we should stop trying to preserve the French character of Quebec until ALL problems of the world are resolved.

  • BasharJKatou Bashar | 7 Figure Amazon FBA Seller (@BasharJKatou) reported

    Amazon sellers are less affected by the ups and downs our society is facing. While people in a 9 to 5 suffer every time the economy is down or inflation is up. I can show you how to become an Amazon seller as well… Click the link in my bio 👉 @basharjkatou

  • norris_edgar Daniel Chapman (@norris_edgar) reported

    @AmazonHelp I'm having trouble with getting a refund. Online chat wasn't any help so I was trying to contact you by phone. When I click "call me" it connects and then almost immediately disconnects

  • SenseTaz CommonSenseTaz (@SenseTaz) reported

    @goldsilver_pros That's kind of a pipe dream Good thought but if it hasn't broken $30 yet with everything going on...it never will Banks control the price and the CFTC helps them and admits to it without repercussions The only thing that is allowed higher is Tesla/Amazon/GME etc

  • JeniWren Jeni Harney (@JeniWren) reported

    @AmazonHelp Unfortunately you weren’t able to help. Waiting for @disneyplus to sort out a fix for the issue.

  • LuridOCE Lurid (@LuridOCE) reported

    @OceTristan @MawFNBR Highly likely his PSU isnt causing his performance issue ingame. as his system doesnt draw over or near 550W while gaming. In general if he were to upgrade his PSU anyway, then yeah that PSU is good, but cheaper at Amazon instead of PLE

  • Sanjay51144792 Sanjay (@Sanjay51144792) reported

    @amazonIN @AmazonHelp it had been 11days and Amazon still not solving my problem i oder product and received an empty box but amazon refused to give me my refund.i am an regular amazon coustomer from2017 and prime user still Amazon is harrassing me. @consumerforum_

  • 1432NANU NAVEEN RAWAT (@1432NANU) reported

    @AmazonHelp Before 2 month purchase dustbin & received broken dustbin still waiting for your delivery partner who pick this but every time return pickup cancel from you end. Kindly initiate my refund ASAP

  • Ankurdebbarman Ankur Deb Barma (@Ankurdebbarman) reported

    @AmazonHelp Kindly add sort by artist name to downloaded songs playlist with your next update. I sometimes forget the song title but remember the name of the artist given I've poor memory. Also, resolve the Alexa issue, for something that triggers it without me having to tap the Alexa tab.

  • GH0STIEGANG ARCADE: GHOSTIE GANG (@GH0STIEGANG) reported

    All info regarding addresses, date, amazon accounts, etc will be kept confidential from everyone else besides the winner and the moderator taking care of business. We are not responsible for slow mail!

  • hannah81142 Hannah Banana (@hannah81142) reported

    @SVictor70973566 @rising_serpent It's sad that elderly on fixed low income have to suffer but they could & should have saved their stimulus. Rest of the people have no excuses. America suffers due to compulsive spending at McDonald's, Target, Amazon, etc. They are to blame for their own problems.

  • AmazonHelp Amazon Help (@AmazonHelp) reported

    @naveen7438kumar We understand your concern regarding the Amazon account. Request you to try clearing the cache/cookies and reinstalling the app, and do let us know if the issue persists. - Sriram

  • Ankurdebbarman Ankur Deb Barma (@Ankurdebbarman) reported

    @AmazonHelp Kindly add sort by artist name to downloaded songs playlist with your next update. I sometimes forget the song title but remember the name of the artist 'cause I've poor memory. Also, resolve the Alexa issue, for something that triggers it without me having to tap the Alexa tab.

  • maicokid maicokid (@maicokid) reported

    @AmazonHelp How are you communicate the last night and no one got back to me so now you’re asking me if I have an issue? What is going on please we are getting error message “server is unresponsive” on Alexa with other than Alexa devices.

  • GregMayhew7 Greg Mayhew (@GregMayhew7) reported

    @anthonyfurey Funny question. Opportunity = Abuse. Start with; Big Pharma = Ka-ching! Masks = Ka-ching! Tests = Ka-ching! Medical kickbacks = Ka-ching! Amazon et al = Ka-ching! Plus corruption up and down the chain, particularly at the top. Why do you think Trudeau won't cancel the mandates?

  • JonathanSkyeArt Jonathan Skye (@JonathanSkyeArt) reported

    First, Amazon does nothing about my issue. Now @amazon doesn't even respond to my messages anymore. The worst customer service ever!

  • kandhway_pankaj Pankaj Kandhway (@kandhway_pankaj) reported

    @amazonpay my deducted money is not return yet. Where I will raise my issue since there is no option at Amazon pay for the same. I do not get any link to put my complain for refund.

  • Aegean888 aegean88 (@Aegean888) reported

    @MrMikeGaries @sunlorrie Our trees are not the issue. We replant. Kids spend summers tree planting here. The Amazon is the real deforestation issue, not Canada.

  • IncredibleZaC_ ZaC Alden (@IncredibleZaC_) reported

    @Lukewearechange They all do. Dumbass ppl should ask themselves. If the see level is gonna rise why is blackrock buying all the coastal properties. Lol! Dumbasses will be dumbasses. WEF and Blackrock are one. If they were do concerned with climate why burn down most of the Amazon Forest.

  • SKM808 SKM (@SKM808) reported

    @AmazonHelp What I need is straight way to talk to someone who can refund us as we are long term customers and we do not complain every time. Only when there is a genuine issue!!