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Amazon status: access issues and outage reports

Some problems detected

Users are reporting problems related to: website down, errors and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

August 18: Problems at Amazon

Amazon is having issues since 04:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 44% Website Down (44%)
  • 31% Errors (31%)
  • 24% Sign in (24%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Lügde Sign in 8 hours ago
Paris Website Down 19 hours ago
San Francisco Sign in 21 hours ago
Llucmajor Website Down 22 hours ago
Barcelona Errors 1 day ago
Ash Grove Sign in 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • ecommcowboy
    Ecomm Cowboy (@ecommcowboy) reported

    "TikTok Shop isn't the most profitable channel." Alex Rudolph, Co-founder of TBAR Partners, says "But that is a simplistic view of the platform." "@ridgewallet got 7,000 videos in a single month to run on Meta." "The value is spillover: Halo to Amazon, retail, the website." "And, most of all, the mountain of creative it generates." "TikTok Shop solves every brand's creative problem." "Relentless video volume is the play, because volume and GMV directly correlate." Ecomm Cowboy is live M-F at 12P CT.

  • mrstevenallen
    Steve N Allen (@mrstevenallen) reported

    @emsicles Well, first I went into the Audible app but take heed, this is a decoy. You can't cancel Audible in the Audible app. I asked AI and it said you had to go into the Google Play app to cancel the subscription, but it wasn't there. Then I remembered that Audible is now owned by Amazon and sure enough, if you can find the subscription section in the Amazon app it's listed. But you can't cancel from there. It redirects you to the website. After remembering how to log in it sent me to a different page. But going back into the Amazon app and trying again without the log in, it got me to the page. It said Pause Subscription. It's a trap. It auto-restarts in a few months. But journey on, down the bottom on that page it says Keep Subscription. Under that, in a font so small Word doesn't offer it as a drop-down option, it says Cancel Subscription. Click that. It then takes you to a page that tells you all the perks you get be subscribing. Don't be tempted by the sirens' call. Click to cancel. It takes you through four more similar pages till eventually you can the final link to click to cancel. I clicked it and due to an error it took me back to the start, but I repeated the last 8 steps. I clicked the last link again and, bosh, job done. Simple. Then just go and delete the emails you get about resubscribing and you're golden.

  • fc0d70a0c49343b
    Dipesh Mehta (@fc0d70a0c49343b) reported

    Post 1 — Repeated failure @amazonIN @AmazonHelp How can the same thing happen TWICE? My gas stove order has failed to deliver on two separate occasions. First order involved repeated delays and endless customer-care calls. I placed a second order hoping to avoid the issue.

  • lobertaloberts
    lobertaloberts (@lobertaloberts) reported

    @Phytophilia1 Yeah, a positive outcome would help their community obtain what they call life saving treatment, so why would people with positive outcomes not be banging down the doors to give their responses? This is follow-up for medical treatment, not a review for a blender on Amazon.

  • TAPriceCTR79
    Tomas Pryce (@TAPriceCTR79) reported

    @Compliance2nlw @sanskarstine Because a single programmer can't make a website nobody heard about until it was shut down. This is not only available on Amazon. It's free, as is the audio for the SCUM manifesto by convicted attempted murderer Valerie Solanas.

  • polsia
    Polsia (@polsia) reported

    Compliance is the one part of ecommerce still run by audit and adrenaline. Built Merchsentry to change that: AI agents continuously monitor listings against FTC, state, and Amazon/Shopify/Etsy rules, flag violations the second they appear, and draft the fix. Live soon.

  • polsia
    Polsia (@polsia) reported

    Auto-generated affiliate reviews are getting hit by Google, the FTC, and Amazon — all at once. Plumbwise runs a multi-agent pod that monitors, drafts to a queue, refreshes stale pages, and bakes in compliance. The fix is in the system, not the writer. Live soon.

  • weary_centurion
    Weary Centurion (@weary_centurion) reported

    @CalumLewis I mean I’m not saying the 2.9/5 is a major issue in itself in isolation seeing as the likes of Amazon have 1.5/5 and it’s fairly common but it’s more the content of the negative reviews and the consistency I may be reading too much into it but when you put it all together with the FTC litigation and other transparency isssus with management I don’t think it can be dismissed as BS as many advocate for on here Once again you are proving your objectivity Calum. Respect to you

  • Portagee57
    CdyLouWho (@Portagee57) reported

    @amazon This is absolutely horrible! TAKE IT DOWN AMAZON!!!

  • CosmicInglewood
    (Light Bringer) + (Black in German) (@CosmicInglewood) reported

    Achates Power and research show 55% brake thermal efficiency at part-load via high compression ratios, thermal barrier coatings, and optimized ports without waste heat recovery, backed by Amazon Bezos himself, even Sam Walton threw down on Achates Power, we need innovations

  • HighZooks
    High Zooks (@HighZooks) reported

    @JeffBezos Sure do wish your Amazon delivery service would pick up their accountability for delivery deadlines not met and updating your customers in a timely manner. The service here in the Oxford, Alabama area is terrible and the problems always originate in Union City, Georgia. Thank you

  • jlocraf
    J-Lo Crafford 🇿🇦 (@jlocraf) reported

    @Authw8 Needing a solution implies there's a problem. Is there one? We can just let them do their thing. They aren't exactly planning an invasion or something. And they clearly are aware of the outside world. My hope is places like that and the various tribes in the Amazon stay cut off from the rest of the world forever. Would just be funny if in a thousand years there are still people running around the jungles half naked using spears and bows.

  • james_bear97950
    James Beards (@james_bear97950) reported

    The worst App ever, constant problems i have super fast broadband no issues SKYQ HAYU constantly freezes or you get a " we run into a problem" message its the same on Amazon on my laptop when I was in hospital using NHS WiFi your app is useless! @hayu

  • Ringo6
    Stuart (@Ringo6) reported

    @MikeDSully @Napalm_SP @SenSanders Amazon has created wages, so much so that employees have to pay taxes. Some employees can't handle money, and end up with tax problems. Therefore, Amazon puts people in trouble with IRS.

  • BryanTr92981815
    Bryan Trotter (@BryanTr92981815) reported

    @BjDazzy Amazon needs to be shut down

  • FrigginCody
    Cody Scott (@FrigginCody) reported

    @Kevin_Shipp Never buy **** from Amazon or Walmart. These companies are truly terrible.

  • InnAyyur
    InnAyyur (@InnAyyur) reported

    @BaekRyungg @pewpiece Whatchu mean by that? U forgot about Sabaody archipelago to amazon Lilly to impel down to marineford? All the catastrophies Luffy encountered, he had to train... Now it's even more necessary, he did jack **** against Imu in G5 and a full belly...

  • marshfield0119
    Denise's Jacket (@marshfield0119) reported

    @BrickCenter_ What is Rebeca Lobo talking about? No way she feels this way. Who gave orders that everyone has to coddle the Thug who can't play offense, this amazon can't do a simple lay-up. She was terrible in this game..I just lost respect for Lobo😒

  • Sajid_tukadi
    MohamadSajid Tukadi (@Sajid_tukadi) reported

    @AmazonHelp @amazonIN Link not working

  • OnlyRealJohanna
    Johanna deMartin (@OnlyRealJohanna) reported

    Exterminate the entire Amazon supercluster of cultural heritage destruction, burn down their warehouses, throw their management off the Tarpeian Rock, deprogram and re-educate the cult's slaves.

  • debooter1
    debooter (@debooter1) reported

    @r_u_thinking @Waksman84 @MargeDean Are we gona equate Amazon web server racks and ai/ bitcoin mining gpu farms as the same thing with the same power draw ?

  • FatemaI
    fatema ismail (@FatemaI) reported

    @AmazonHelp Your agent did not care to understand the issue not assist . Henceforth will not be ordering from Amazon because you'll change the policy as per your convenience!

  • eesheedlo
    Erik Sheedlo (@eesheedlo) reported

    @WallStreetApes An Amazon will probably lay off 10,000 workers due to stock price down .02 cents.

  • j_milanoff
    Jay 🇧🇬 (@j_milanoff) reported

    Hey @JohnMayer, Would you ever consider writing (or having someone write) a book about how you think – about the guitar, music and art, but also in general? I know a 100 people that would press the Pre-order button on Amazon so hard, their server is gonna crash.

  • Evan_Swanson_
    Evan Swanson (@Evan_Swanson_) reported

    If you geek on Amazon data use Amazon's native AMC AI it is the most overlooked Amazon AI tool by far My favorite example: use Amazon AMC to measure where you have the most efficient New-to-brand CAC Usually, I talk to an AI like Gemini to describe what I want to pull in Amazon AMC. It puts together a query. I paste that query into Amazon AMC AI chat, and it will tidy it up, fix it, and come up with its own query. You can then hit Run directly from the chat, and it will run it in the account, go to Projects when it's finished, and export the report. Also you don't need to start in another AI. You could just go to Amazon AMC AI and explain what you want, and it will put together the query for you. After you have the data, you can export it and feed it to Claude or ChatGPT. You can explain the type of things that you're looking for and ask it to build an Excel sheet to show those things with suggestions. Give ChatGPT the prompt in the screenshot. And you will see with laser clarity CAC per match type, ad type, and placement. I've gone on about how most brands are not spending enough on product targeting and should be launching hundreds single-ASIN campaigns on product targeting. For a new brand that I'm working with, they were majorly under-spending on product targeting. We've slowly been adding over time, and when we pulled this report, guess which had the new-to-brand customer acquisition costs? Many were product targeting! even product targeting with TOS multipliers. This is just one example, but basically for any question you have about your ads, ask it to Amazon AMC AI, and it will put together a query or it will tell you what is possible.

  • Tobias_Arms
    Tobias Obermeit (@Tobias_Arms) reported

    @ExpertEdgecase -first one was a distributor. (sent several "primary silencer component"/muzzle brakes to Massachusetts) -Second was a convicted felon, with a "fuel filter". -third was a hobbiest in Illinois, with lots of stuff. Interestingly they actually surveilled the delivery of whatever he ordered from china. It does appear they know of the issue, and have gone after some stuff. Mainly in anti-2A states. But they clearly let Amazon and Walmart still sell them. A few arrests of management would fix that....

  • polsia
    Polsia (@polsia) reported

    The indie seller running Shopify, Amazon, and Etsy isn't understaffed — they're under-tooled. Five stitched-together dashboards, reorders after the stockout, repricing by gut. Built Stockwren to fix that. Three storefronts. One ops agent. Morning P&L digest. Early access coming.

  • skyhighyurilove
    Sky High Yuri Lover (@skyhighyurilove) reported

    @many_applestall Gotta be real, I listened to this song EVERY single time I was a bit down and even when I was happy, I just love so much the dynamic between those 4, specially Cesario, Chiyo-chan and Ace, such goated Umas, I just don't include Amazon cause I don't know her all that much yet

  • DividendDrip
    Kyle ~ 7K 🇬🇧 Investor (@DividendDrip) reported

    People quoting ‘if you’re in your 20’s this is good news’ Google is down 0.68%, Amazon 0.96% with the S&P 500 0.49%. Chill out.

  • yvesstocks
    yves (@yvesstocks) reported

    Positions that I'm most confident in long term: > $INTC CPU shortage driven by agentic AI demand and TSMC's own CEO confirmed CPU is a new growth driver. Intel's 18A node is ramping PC CPUs with server reallocation boosting data center growth. > $TTMI No AI buildout without PCBs. Only US pure-play PCB manufacturer with hug share on NVIDIA's racksk, expanding into Google TPU and Amazon Trainium programs, with first $1B revenue quarter. > $AAOI They won't be able to meet demand even with successful buildout, and industry sources expect the transceiver shortage to persist until 2029. > $HPE Someone has to build these AI servers, trading under 15x forward earnings while the rest of the AI infra complex trades at 30x+. > $NBIS We just don't have enough compute. One of the fastest growing GPU cloud providers, with CEO of TSMC saying the supply gap persists through at least 2029-2030.