Amazon status: access issues and outage reports

Problems in the last 24 hours

Amazon signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.

• Service-wide signals
• Service-wide baseline

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (42%)
• Errors (33%)
• Sign in (24%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Villers-Cotterêts	Sign in	4 hours ago
Islington	Errors	1 day ago
Vienna	Sign in	2 days ago
Chicago	Errors	3 days ago
Honeoye Falls	Sign in	3 days ago
Helensburgh	Sign in	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  It Happens (@NeedsSaidoften) reported 5 minutes ago

  So @amazon when your over seas call center promises credits and send email confirmation, its not legal to say well they shouldn't have. Your company is broken to consumers

• 
  Mike (@PhotonForger) reported 5 minutes ago

  @StoriesBySammi This seems like more an indictment of poor city planning. A data center like that in an industrial park in an area zone for industrial would be just fine. Whoever approved something like this near homes is the real problem. I wouldn't want an Amazon warehouse or anything like that near my home regardless of noise.

• 
  Madeleine Begun Kane is also @MadKane@mas.to (@MadKane) reported 7 minutes ago

  "Amazon drone drops package into swimming pool" If you long for deliv'ry by drone, And your yard has a pool, make this known, Else your package might drown When the drone throws it down And it sinks like an overpriced stone.

• 
  Bulletproofsoul (@bulletprfsoul) reported 7 minutes ago

  @amazon you incompetent *** people . I’ve been home ALL day and you were 4 stops away and you said it was a delivery issue because the front door wasn’t accessible. I get multiple deliveries a day. TRaSH!

• 
  The Inner Circle Trading Group DP David Prince (@epictrades1) reported 9 minutes ago

  @CardiCNBC Really ? That is what you took from this ? I see much worse broken business models w low valuations over amazon. Indeed amazon is doing quite well... rem last earnings. Oh and no nothing is a hard rule for all stox, odd u thought that

• 
  Guy (@thatoneguy7560) reported 12 minutes ago

  I mean I agree, but I think this is a wider streaming problem than just Marvel. Apple, Amazon, HBO etc. all seem to have moved toward this model, where writers have less creative authority and there’s no real showrunner running the whole thing

• 
  two (@one2gloss) reported 13 minutes ago

  @_2skinny its not a recall its just an amazon issue

• 
  Gord ‘Human Truck Driver Respecter’ Magill (@GordMagill) reported 15 minutes ago

  @JamesYear37 The problem is, as you know, James, is that there are no laws against profiteering. I’d love to see every cockroach who runs Amazon Relay put in front of a firing squad, but it’s never going to happen.

• 
  American Freedom (@AFPfortheUSA) reported 16 minutes ago

  @AmazonHelp 12 hours? That's terrible customer service. Do better. I'm done being a customer

• 
  Jaideep Khanduja (@PebbleInWaters) reported 19 minutes ago

  @AmazonHelp @amazonIN @amazon Why don't shut down such irresponsible stores that send such edible items? Charging so high and sending diseased fruits.

• 
  bhavesh shah (@bhaveshshah) reported 22 minutes ago

  @AmazonHelp @JeffBezos Hi it still doesnt work .. even tagging @JeffBezos doesn’t seem to work for a simple return issue

• 
  Ramdutta (@jyoti_ramdutta) reported 23 minutes ago

  @amazonIN Hi, I raised an issue for non credit of cashback in respect of my Amazon Now order placed yesterday but instead cashback, full amount of refund has been issued. Kindly open the link for DM so that I can share the order ID.

• 
  Ellie Jay - Sarcastic Author (@EllieJayWrites) reported 25 minutes ago

  Um... It happened again. Another paperback processed, printed and shipped on the same day that it was ordered. And it wasn't even to Canada this time. Did Amazon actually listen to my whining and fix stuff or am I hallucinating?

• 
  halle berri🍒 has a “A” in biology (@beyhiveee98) reported 27 minutes ago

  I’ll start it off: let’s burn down Amazon

• 
  Gentrified Hoodrat (@talismonk) reported 35 minutes ago

  @OwenBenjamin amazon has spent more money on programming robot tuggers than on the salary of the human team. its batshit stupit. the robot tuggers are slow af, slowing down the whole operation. they will do anything but pay people more. suffer the operation even just to pretend ai is great

• 
  James D Magee (@jamesdavidmagee) reported 35 minutes ago

  @Lord_Sugar Having spent a lot of the last 6 months in hospital I have to agree that YOU could help and YOU could be a great CEO of the NHS - but you would need a good team around you - I am throwing my hat in the ring! I am not sure I can be your apprentice at 64, but I will point out that the idea is somewhat flawed. Firstly, giving the potential savings to Jeff Bezos, (it certainly would not be to his employees!), would not save money, it would just reallocate it elsewhere. There are also lives at risk, so this would need to be handled with a great deal of care! The reasons? 1). Amazon charges are WAY too high and even with a Lord Sugar negotiation it would simply boost their profits and create more money for Bezos. 2) Amazon would not contribute more of these profits in tax! The Fair Tax Foundation note that a large portion of Amazon's UK retail sales revenue is funnelled through its European headquarters in Luxembourg rather than being fully declared under a single UK corporation tax figure. Amazon does not break down corporation tax for the entire UK business structure, meaning figures are estimated through specific local arms like Amazon UK Services. 3) Logistically it would not work transport wise. They have to draw down supplies much quicker for emergencies and a completely unpredictable set of unique circumstances would make this very difficult. 4) Regardless of technology advances I strongly doubt no one single centralised hub could effectively predict, procure and administer this unpredictable level of requirements - it would end up as 8-12 hubs and simply add to costs. There are MANY improvements to be made, there is no question the NHS has WAY too many Trust administrators & management being paid way too much, the facilities management is poor to piss poor. There is a list of cost saving that could be made but it certainly will NOT be solved by Peter Thiel, Alex Karp Stephen Cohen, Joe Lonsdale or Nathan Gettings - it absolutely will NOT be solved by Jeff Bezos!

• 
  Secret Apps (@getSecretApps) reported 36 minutes ago

  Alexa for Shopping can now tell you if that Amazon text, email, or call is real. Ask what you got, when it arrived, and what it said. It checks Amazon's own send log and answers in seconds: from Amazon, not from Amazon, or can't verify. Open the Amazon app, tap the Alexa icon, and ask something like "Did Amazon text me about a delivery problem yesterday?" US only for now. Would you ask an AI before you tap a scam link?

• 
  지우 (@minccino02) reported 37 minutes ago

  @AmazonHelp A few days after arriving in the U.S. from Korea, I attempted to use my father’s card on my Amazon account. To verify identity, I submitted my father’s ID card and driver’s license, but Amazon was unable to verify his identity. Following further instructions received by email, I also submitted a photo of the physical card itself. Shortly after, my account was closed. Since then, I have called Amazon customer service numerous times, with wait times ranging from one to three days between calls. Each representative gave me different instructions like creating a new account and trying again, registering the card through a different method, using a different card instead I also submitted a bank-issued Amazon billing statement and documentation from the card company, as requested. This entire process has taken about three weeks with no resolution. In my most recent call, I was finally told that my original account has been locked, and that any new accounts I create under my name will also be affected as a result. I was told there is nothing further the representative could do. I am an international student who will be living in the U.S. for several years. I rely on Amazon for many purchases, and I would like to resolve this account issue permanently rather than continuing to receive inconsistent guidance that takes days to obtain and often creates new problems. I would greatly appreciate it if someone from a specialist or executive resolution team could review my case and help restore or properly resolve my account status. I don't wanna be disappointed any more in amazon

• 
  ℂ𝕠𝕕𝕖𝕩, ℍ𝕖𝕣𝕖 (@CodexHere) reported 40 minutes ago

  @azkadelya @amazon Amazon is terrible anymore. They do not care about their customers in the least bit... I know growing up people hated on Walmart because they hurt small businesses, but lately they've had the best customer service amongst every service I've ever used. it's crazy.

• 
  Francisco Kemeny (@FranciscoKemeny) reported 43 minutes ago

  @petergyang @bot I tried using my passkey, that would have been nice. Didn’t work with my Amazon login.

• 
  Marcus Cruz (@Marcus8214) reported 43 minutes ago

  @rauliscoolyo @salinisalazini Problem is that there is 30 nationally televised games. So you still need ESPN, NBC and Amazon Prime.

• 
  rai (@rai_razwan) reported 43 minutes ago

  Man Utd turned down £10m+ from Amazon last year because Amorim didn't want cameras around. Amorim's gone. Carrick's in. All or Nothing is now on for the whole of 26/27 — at a record fee for a football documentary. Bold move, filming this one. #MUFC #PremierLeague

• 
  Duck (@penguinfiles7) reported 44 minutes ago

  @Ryan_Daigler If you're interested I can send you instructions. You need about $100 in Amazon parts plus an once or two of silver. It's basically electrolysis. It's pretty easy if you're careful about a few things. Low voltage not dangerous. Once you're set up a couple Oz of silver makes an infinite amount of end product. You end up with silver ions in distilled water and it legit instant stops any problem with skin or mucous membrains. I used to get really bad facet nose a few times a year. Now as soon as I start to feel it I snort a bit of this stuff and I mean it instantly stops it. I've used and given it to people for pink eye - instant stop. Like one minute. No more pink eye. I absolutely swear by this stuff. I make it a few small jugs at a time and pour it into dropper bottles. I make a batch every couple years. If you would use the info I can write up details sometime.

• 
  AI News (@ainewsusa) reported 44 minutes ago

  This is smart, but it’s a band-aid. 🤔 Amazon created the phishing problem by training us to trust its emails; now it’s selling an AI guardrail instead of fixing delivery verification itself. Still, if it stops one grandma from losing her savings, it’s worth the rollout. 💸

• 
  MassGuy (@RealMassguy) reported 47 minutes ago

  @DailyPlanetoid @2fort4 What evidence proves he didn't do it? Nothing. What proves he did it? His DNA. His Knife purchase. His knife being missing. Attempting to delete his Amazon purchase history. Driving during the murder window in the same type of car they were looking for. Powering down his phone from just before the murders until just after. **** porn consistent with the crime (sleeping, passed out, etc). Stolen female ID's in a glove in a box in his closet. 23 prior late night trips to the area, and never going back to Moscow after the morning of the murders.

• 
  𝒌𝒂𝒕𝒊𝒆ᥫ᭡ (@katiessafk) reported 52 minutes ago

  @foreurydice amazon prime would’ve held it down

• 
  Sidhant Singh Lalla (@sidlalla1) reported 53 minutes ago

  @PointsPro @man1sh_golcha Same. Counting down with gritted teeth on amazon pay and cred txns.

• 
  m masquer (@masquer_m14438) reported 54 minutes ago

  @ModernDayCrimes @DangerousThinkg 1,000% correct! Most folks don't understand that digital meters can be used to 'throttle' home use - even if owner didn't agree to it. 'Smart' homes are horrible as well. News stories about elderly deaths in Europe and places like SoCal when power grid was browned out from high temps overload. News story about black Microsoft engineer who completely converted his house to 'smart'. An Amazon delivery driver falsely accused him of some sort of untoward comment and Amazon shut his entire house down with no notice. Including locking him out. Plus, Chinese law requires every microprocessor made there to have a 'backdoor' access built in. Every internet connected 'smart' appliance is a built in window to 'pattern of life'.

• 
  Fine Grain Solutions (@fine_grain_sol) reported 59 minutes ago

  @i2cjak You can get large kits of metric or imperial machine screws/inserts on Amazon. I use them for prototyping but they are bad quality generally so I order specific hardware in bulk once I have sizes nailed down. Really only need to stock a couple sizes for PCB stuff anyway

• 
  Shashank Desai (@_desaishashank) reported 1 hour ago

  Ordered 22 shirts from @amazonIN They delivered on 10 of them and marked delivered for all. I returned those 10 too as it's tiring. Upon raising the issue today my Amazon account is suspended. Now I am losing my Amazon wallet + no refund for 22k that I spent to buy those shirts.