Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (47%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Seattle	Website Down	16 hours ago
Dartmouth	Website Down	22 hours ago
Brisbane	Website Down	1 day ago
Chandler	Errors	1 day ago
Phoenix	Errors	1 day ago
Holland	Sign in	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  OffRoadCampingBoys (@OffRoadCampBoys) reported 2 minutes ago

  @Margo88228172 @Jesii_ca_M It would make so much more sense. Problem is that farmers make significantly more money to lease land for solar panels than growing crops. They are going up everywhere here. A local small community lost their bid on an Amazon data center because they announced phasing out the clean coal plant and replacing with hundreds of acres of solar....in a snow belt state.

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  Coach (@coach28373) reported 3 minutes ago

  @toweypat @8trius @HMBrough_ The government can very easily prevent these people from coming here Amazon is absolutely part of the problem for enabling it But the people would not be here if not for the government choosing to bring them here

• 
  lotteg (@elottegaz) reported 5 minutes ago

  @neorouxls I had the same issue and ended up buying him on Amazon because no targets or Walmarts had him available

• 
  Laureline 👑 (@AnaMagSL) reported 7 minutes ago

  @joanelectric @koinkydoinky In my opinion Glitch is the major animation studio. It’s obviously not as big as Disney but it’s big enough to have a subsidiary and deals with hot topic, Amazon, Netflix etcetera.

• 
  malcolm j bradshaw (@malcolm_info) reported 7 minutes ago

  I attempted to sign in to an Household account on Audible while in Spain and I have now lost all of my purchase history on my Amazon account - plus I can’t get into the audible items

• 
  rebel1996 (@rebel1996) reported 7 minutes ago

  @spotted_model Still? It’s actually worse now. So is Amazon Alexa! I used to be able to ask some like “what was the score in the Buffalo hockey playoffs last night?” And get the answers. Now it says it doesn’t understand or it gives the score and different team from 7 weeks ago. It’s terrible, probably due to Ai not having current events?

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  civic sense (@civicsense1221) reported 8 minutes ago

  @AmazonHelp Just now connected with the chat option above. Guess what, same copy paste template. We will re-initiate the order & deliver in time. In the same message, she says after cancelation refund will be initiated within 48 hrs. This is the problem with amazon. You have a huge 1/2

• 
  Orbit Packed (@ItsOrbitPacked) reported 9 minutes ago

  @tslaming People see China sales down and stop reading. Meanwhile Tesla quietly shipped 53,522 vehicles out of Shanghai like it’s running an EV version of Amazon Prime.

• 
  Alyssa D (@AlyssaD1776) reported 11 minutes ago

  @Type07Safety I think I should be able to walk down the street and grab a firearmout of whatever vending machine I want or have Amazon ship it right to my door

• 
  damadion_23 (@damadion_23) reported 14 minutes ago

  @YorubaFeminist Let the book be brought down from Amazon, simple! Raise a copyright complaint against it.

• 
  cassie (@cassie1620194) reported 18 minutes ago

  For Amazon sellers, the most dangerous part of AI product images is not that they look “bad.” It is that they can look too good — but not true. The shape changes. The color shifts. The material looks wrong. The size feels misleading. Extra accessories get added by AI. Different variations no longer follow the same visual structure. That kind of image may improve clicks in the short term. But over time, it can create returns, bad reviews, customer complaints, and compliance risk. So the real capability Amazon sellers need from AI image tools is not just generation. It is control. That is the problem BeePOP AI is built to solve. BeePOP helps sellers turn product images into Amazon-ready visual assets while keeping the product accurate, consistent, and structured across SKUs and variations. Not random pretty images. A controlled visual workflow for listings. comment is “beepop” must follow， send you link

• 
  mukesh kumar (@mukeshkuma58193) reported 19 minutes ago

  .@AmazonHelp Order #404-2521817-9973164 cancelled by agent without 2nd attempt. My AI assistant picked up but he didn't wait. Violation of Amazon SOP! I want this item at the original price. Fix this now! @amazonIN @jagograhakjago

• 
  Manish Kumar Jha (@manishvbcv) reported 22 minutes ago

  @AmazonHelp @AmazonHelp issue raised

• 
  Elijah VFG (@theElijahVFG) reported 25 minutes ago

  Telling entry-level engineers to "learn AI" is lazy advice. Here's what I'm actually doing as an SDE at Amazon to stay relevant: Read the fundamentals. Not the AI hype. I'm working through Designing Data-Intensive Applications and AI Engineering right now. These books predate the current panic. They'll outlast it too. Learn to manage AI, not compete with it. I use an agentic IDE every day. The skill isn't writing more code. It's knowing when the code the AI wrote is wrong, messy, or going to create problems three sprints from now. That instinct comes from understanding systems, not prompting better. Hold the context. AI doesn't know your codebase. It doesn't know your business logic. It doesn't know why that one service was built that way two years ago. The engineer who carries that context and feeds it to the model at the right time is worth 10 engineers who just type fast. Develop judgment. Two tradeoffs collide. Which way do you go? AI can list pros and cons all day. It can't make the call. That's still you. The field isn't dying. It's just moving up one layer of abstraction. The question is whether you'll meet it there — or keep racing a machine at the thing it does best.

• 
  Eero Vuojolahti (@Vuojolahti) reported 32 minutes ago

  @prescottwatson @andrewjiang Same thing with Amazon and every other big tech company. Nowadays when I have an issue I don't really even bother other than sending an email (which they obviously ignore) and then just immediately do a charge back on the credit card. I'm not going to waste my time.

• 
  Chirag (@Chirag54260735) reported 34 minutes ago

  @AmazonHelp I have filled in all the required details through the provided link. Requesting you to ensure a proper and timely resolution regarding my defective TV issue. @AmazonHelp @amazonIN

• 
  Vinod Sharma (@only_shinji) reported 34 minutes ago

  @AmazonHelp The issue is still not resolved.

• 
  The Stock Up (@TheStockUp_) reported 34 minutes ago

  @InTheAssembly $NOW down 66% from ATHs with a 0.83x PEG. Jensen called it the leader in agentic AI. Every major AI company including NVDA, Anthropic, Google, Amazon, Microsoft and OpenAI is partnering with them not competing. $30B revenue target by 2030 at under $100B market cap today.

• 
  Lucilia (@LucilyaUwu) reported 35 minutes ago

  @nyaraVT I duno what they think HRT is like, but I can just buy it of like amazon with out any issues

• 
  Anna writes (@anna_writes0) reported 35 minutes ago

  I was checking a book on Amazon recently and the topic itself wasn’t bad at all. The problem was the presentation. Weak subtitle. Confusing cover. No clear audience targeting. It reminded me that sometimes books don’t fail because the idea is terrible… They fail because buyers don’t immediately understand the value.

• 
  ℝ𝕒𝕛ℙ𝕒𝕥𝕙 (@PathyRap) reported 37 minutes ago

  @AmazonHelp @JeffBezos Surprised with your statement on call backs because your media team has called me in the past. So your choice, whether you are interested in resolving the issue or not. I think the latter since Amazon India customer care is almost nonexistent. No emails too. Horrible!

• 
  GammaCatch (@CatchGamma) reported 40 minutes ago

  @shitpostben S4 was so bad I was going to stop watching, but then S5 was perfect right from the start. S6 was so terrible, it ruined the entire show for me, and TV in general for years. I threw out the BluRays I had (I think up to S3) and deleted it from my Amazon library. 0/10 slop writing.

• 
  Walkers Crisps (@walkers_crisps) reported 42 minutes ago

  @emmaljonesbz Sorry you’re still having trouble finding your favourite 😕 It’s still part of our range, but stock can vary from store to store as each retailer chooses what they stock. It might be worth having a look at online sites like Amazon or eBay, which often sell our products and 1/2

• 
  Mariusz Jagielski • Amazon (@JagiMariusz) reported 46 minutes ago

  @newmann666 @amznsellerhelp @amazon Do you have any assigned Amazon account manager or strategic account contact? In some cases, escalation through an internal Amazon contact works much better than standard support queues — especially for long-running reserve issues like this.

• 
  Deven (@Deven_Jain90) reported 52 minutes ago

  @AmazonHelp Yes but even after following the steps the issue is not resolved . It’s been 36 hours and I do not know where did my order disappear. Money is taken , order is not delivered to me , the app shows delivered . The customer service guys are unable to resolve it .

• 
  appliance repair (@applian87928334) reported 52 minutes ago

  @bprimetimel @D162Michele China IGNORES our IP. I should know, Chinese factory STOLE MINE. I shut them down in Amazon. but they sell everywhere else.

• 
  What Ho…A Rat!! (@WhatHoARat) reported 52 minutes ago

  @TLiterarian @bradkelly I'd entertain them as linked problems, but i don't have any hard opinions. Just cynical about everybody with power. I remember being really weirded out that walmart was open and amazon could sell whatever and everybody small was shut down - seemed to me like a gov't subsidized wealth transfer (though probably born of perceived necessity, and the lack of a better plan). It was all a ******.

• 
  Swaagata Das (@SwaagataD) reported 52 minutes ago

  @amazonIN @amazon @AmazonHelp Order #171-7016219-9629920 is marked as delivered, but I have not received the package. The delivery partner did not call me also. Please investigate this issue urgently and provide a resolution/refund. Very disappointed with this experience.

• 
  NISHANT KAUSHAL (@kaushal2nishant) reported 55 minutes ago

  Since February 20 I’m facing delivery issue complained multiple times & 14-20 orders all prepaid got returned falsely by agent & no delivery was attempted repeatedly harassed fraud raised issue no resolution leaving platform prime membership due to this @amazonIN @AmazonHelp

• 
  fmckinnon (@fmckinnon) reported 56 minutes ago

  We are past 3+ mos with same issue. Amazon tells us the competitive price is $13 when it’s only sold for $20 anywhere. It’s madness