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Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: errors, website down and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 18: Problems at Amazon

Amazon is having issues since 03:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 48% Errors (48%)
  • 33% Website Down (33%)
  • 19% Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Angoulême Errors 3 hours ago
Stockton Sign in 5 hours ago
Château-Thierry Website Down 7 hours ago
Raleigh Sign in 7 hours ago
Wilmington Sign in 11 hours ago
Pune Website Down 14 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • diedasman
    diedasman (@diedasman) reported

    @SamuelBeek @damned_docs No mention of the logic converter in pins.csv or components.json that was suggested as a fix for power mismatch in the response. The components.json sends me to a amazon search link and no specific specification of part to use. That can be good or bad. I think including an image and/or reference in the app would be useful for beginners. The display is unnecessary in my opinion. If you are using an ESP32, it is much more interesting to host a webUI from the device. For a cat feeder, a buzzer also seems silly, classic clanker fail.

  • TheAsianWaldo
    asian waldo (@TheAsianWaldo) reported

    @WallStreetApes I’m assuming everyone is stupid because this is most likely a glitch on her account that Amazon could easily fix if she called because the movie is still accessible on Amazon and is still part of the collection they aren’t pulling it from people.

  • daredevilfan_01
    daredevilfan (@daredevilfan_01) reported

    @DocAbirHealth My biggest problem is that, Amazon especially, often promises few hour delivery and then it turns into multiple days where they’ve really just lost the package. I would have been fine waiting! But I’m not fine with no one knowing where my stuff is

  • TheOneGroupAI
    Alec (@TheOneGroupAI) reported

    Amazon is acquiring Globalstar to build a satellite network. Why this matters for AI: • Rural/offline areas get connectivity • Edge AI becomes truly everywhere • The 'always connected' assumption breaks down We're moving toward a world where AI works whether you're in a data center or in the middle of nowhere. Infrastructure enabling intelligence.

  • Dat_Hood_Ace
    Ace Hoody (@Dat_Hood_Ace) reported

    @WallStreetApes If you contact Amazon support they’ll issue you credit back to your Amazon account.

  • PenPlays_
    PenPlays (@PenPlays_) reported

    @QuadinarosWatch Amazon details qty sold in the past month, and the numbers are terrible Usually we don’t see discounts on sets until two months after launch, and we’re about to hit that point. If we watch how stores react to numbers (if dust on the boxes aren’t enough), that’ll be our sign

  • hxmaba
    Mahendar Baheti (@hxmaba) reported

    @amazonIN I ordered Amazon pay gift card this morning, but have not received the gift card yet. Last week I received the cards in 5 minutes. Can you please check what the issue is. I am not able to reach customer service thru the app, so reaching out thru x.

  • KaroRacing
    Karoline (@KaroRacing) reported

    @Brady_H I love mine. I have a knock off brand that I got on Amazon. I have tried the Normatec too and they definitely have better compression than mine but I do believe mine still help quite a bit.I do like the hip attachment - I have hip issues and that does help

  • DickBonnet
    Stede Bonnet (@DickBonnet) reported

    @OrevaZSN Except you guys will be the first to ***** when you can't access your achived e-mails, you can't get your football game because the streaming service is down, the Amazon website is offline, you cell phone pictures disappear.

  • NBennett8373
    What Am I Doing? (@NBennett8373) reported

    @KrappJan @AmazonASGTG They will keep your inventory and whatever payout you had coming. Amazon is too risky to sell on anymore because of all of the bad actors bringing the platform down.

  • diamondeye
    diamondeye (@diamondeye) reported

    the funniest thing is defensive replies because all they can do is argue “Amazon Prime is great and affordable!” like true brainless advertising bots. meanwhile I literally cannot access my Amazon account bc it was locked with no explanation and they wont fix it

  • emily28457739
    emily (@emily28457739) reported

    @realPastoraTori @washingtonpost So what was going on in Congress that involved Microsoft and Amazon stock to go down then up?

  • ChloeWestie
    Chloe Westie (@ChloeWestie) reported

    @amazon hey, what have y’all done to mess up Alexa so bad? I have had it in my home for years but in the last six months it has failed more and more- check out Reddit threads on Alexa. Whatever you did, it was not an upgrade. Please fix it. If not I can go back to a smart hub.

  • MikeTheGambler_
    MikeTheGambler (@MikeTheGambler_) reported

    Do you know about $BTC and the Silk Road story? Silk Road was an early darkweb marketplace that ran on Bitcoin when almost nobody took $BTC seriously. It was like an underground Amazon, but everything was paid in Bitcoin because normal banking couldn’t touch it. When authorities shut it down, they didn’t just close a website, they seized massive amounts of $BTC from wallets tied to it. Funniest part is that those coins didn’t disappear, they were moved into government-controlled addresses. And that’s where it gets interesting. For years, the U.S. government quietly held some of the biggest $BTC wallets in existence. Then, instead of holding and profiting largely from the $BTC pump, they started auctioning it off in batches to private buyers. Some of those early auction buyers later watched their $BTC multiply in value many times over. Fun Fact: Some could be the whales we see today.

  • bedchemdiaries
    trixie is missing halsey 🦋 (@bedchemdiaries) reported

    i need everyone who has amazon prime to go watch deadloch right now because if they cancel this show ill burn everything down

  • Captain_Y1
    キャプY:『タイタンズ:ビースト・ワールド』 (@Captain_Y1) reported

    In Japan,30 years+ reader. -Tokyo always had at least one comicshop -subscribed a lot from Mile High Comics. -Amazon also delivered physical. -comixology was great until it is not. Unless going for niche titles, never had much problem with accessing American comics.

  • _saydream
    Ms.Pretty N Paid (@_saydream) reported

    @AmazonHelp Your help page isn’t working. I’ve been using the same card and account for years. The problem is on your end.

  • PiiiikaMike
    PikaMike (@PiiiikaMike) reported

    @toley1986 @Sneaky_Steals To the lowest price on Amazon history and also ask for Amazon credit for the trouble. They are very giving. Can’t hurt to try if you bought it. You can still return it

  • debrupa85
    dr. rupa deb (@debrupa85) reported

    @amazon how to escalate issues not solved by customer care executive??

  • larry_sue64
    larrysue (@larry_sue64) reported

    @TheCryptoDaddi I travel & I used to be a FA. I haven’t had an issue. U are allowed to bring the syringes and liquid limits are the same. I try to only bring min just in case . Got a little case from Amazon. Small in the ice pack. Check or carry a n I’ve done both.

  • Scott_MAGA_KAG
    Scott M. (@Scott_MAGA_KAG) reported

    @AmazonHelp Seriously, someone from Amazon needs to get down there and knock some heads around. WHATEVER they're doing in Land O Lakes is great, whatever they're doing in Tampa... I wouldn't stand for! I've talked to multiple people on this who have ALSO had issues! DO SOMETHING ABOUT IT!

  • yajayah
    Yo Yoe Semeogid (@yajayah) reported

    @BetterR0ads @NYPostOpinion Going 25MPH in a bike lane isn’t safe (If you can even get up to that speed due to distracted citibike riders and Amazon delivery carts) so you have to slow down when using one More dangerous because they give everyone not in the bike lane (including me) less room to maneuver.

  • AnasEmailCopy
    Anas | Email Copywriter (@AnasEmailCopy) reported

    I sold my PUBG account to pay for an Amazon seller account at 15. The account got set up. Then I learned Amazon is not a side hustle. It is a full business that needs capital I did not have. Shut it down. Ebay. Etsy. Shopify. UK company. Each one needed money to actually work. Copywriting needed none. Just skill. Just words. Just consistency. That is why I chose it. And that is why email is the best channel for it.

  • imdevdaas
    DevDas (@imdevdaas) reported

    @AmazonHelp Yes still issue is there! Paid the money, didn't recieved the order and marked as delivered...and still didn't get my refund back!! What worst could be more!! Very bad service at all!!

  • attncap
    Josh Stein (@attncap) reported

    August 2025. Amazon shut down Freevee. Folded into Prime Video. The standalone AVOD service stopped existing. December 2024. Walmart bought Vizio for $2.3B because FAST is worth more inside a retail-media stack.

  • call_me_HA
    harsh aggarwal (@call_me_HA) reported

    @AmazonHelp @amazon First your agent tells me that they have arranged a call back - No call Received 2nd they said, Product got spoiled, initiating refund - No refund Now they are saying, system glitch, can't see your order as delivered What an amazing service

  • Dvvwiththefacts
    Devin (@Dvvwiththefacts) reported

    @Geeedup @JonesOnTheNBA But what you’re saying doesn’t make sense which is the problem I’m pointing out. The games were on TNT and ABC/ESPN last year. This year they’re on ABC properties, NBC properties and Amazon. The complaint is unfounded because games are just as spread out as they’ve always been.

  • bluee_panther
    Chhavi (@bluee_panther) reported

    my laptop charger was having some issues HP adaptor MRP ₹1500 HP Showroom ₹1300 HP online website ₹980 Amazon ₹699 Bought from Amazon Now ₹699, got ₹150 cash back and delivered in 7 minutes.

  • Apok____
    Apok____ (@Apok____) reported

    @DashandGigi2 @WallStreetApes Ya, I'm not buying this. I get the whole digital licensing thing but between Amazon and Vudu/Fandango I've never had an issue. Even when something went wrong I'd contact them and they'd fix it very quickly.

  • sueinphilly
    SueinPhilly שנה (@sueinphilly) reported

    @iWomansplainer I had to return Amazon item at whole foods So I perused the aisles for markdowns and walked away with a 2 lb meat lasagna for $8 & few other marked down items I get stuff delivered too 1/2 jugs of apple juice, 6 at a time, thru prime Same price & easier than lugging home myself