Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (48%)
• Errors (27%)
• Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Fort Smith	Website Down	2 hours ago
Los Angeles	Website Down	22 hours ago
Chicago	Errors	2 days ago
Paris	Errors	2 days ago
Fléron	Website Down	3 days ago
Melbourne	Sign in	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Usama Khalid (@usama288) reported 1 minute ago

  We have observed a significant drop in BSR across multiple products on several Amazon UK seller accounts since yesterday evening. Could you please confirm whether this is a known issue affecting other sellers or if it is specific to our accounts? @amznsellerhelp

• 
  marqix ☆ (@fwmarqix) reported 2 minutes ago

  My upstairs neighbor's been training a crow to deliver him things and it's causing problems with the postal service. I have an apartment in ......... Guy above me is named Eugene. Never seen him much. Three months ago I started seeing a crow on his balcony. Then two. Now there's like six. They bring him stuff. Bottle caps. Coins. Wrappers. Shiny things. Eugene's been feeding them. Training them. I guess he watched a documentary. Last week one of them took a package from the mailman. Just grabbed it mid-delivery and flew up to Eugene's balcony. Mailman reported it. Building manager got involved. Turns out Eugene's been rewarding the crows for bringing him mail. His own mail. But the crows don't understand property rights. They've been taking everyone's mail. I haven't gotten a package in three weeks. Neither has anyone else on our floor. The crows are intercepting deliveries. Building manager confronted Eugene. He apologized but said he "can't untrain them now." He tried. The crows don't listen. Yesterday one of them took a Netflix DVD from the guy in 2A. Didn't know those still existed but apparently they do and now a crow has it. USPS sent someone to investigate. They documented six crows. Called animal control. Animal control said there's nothing illegal about crows existing. Eugene's not breaking any laws. He's just created a crow delivery network that's hijacking the mail. One of them brought him a credit card yesterday. Not his. Someone three buildings over. He returned it but now that person knows a crow stole their mail and called the news. Local news did a segment. "Man's Crows Disrupt Mail Delivery." Eugene got interviewed. He was very apologetic but also weirdly proud. The crows are still doing it. I ordered toothpaste on Amazon two days ago. A crow delivered it to Eugene. He brought it down to me personally. This might be our system now.

• 
  A guy down under (@Fremean) reported 3 minutes ago

  I don't think my @amazon dragonfly delivery is going to arrive before 9pm tonight... that's twice today that company has let me down.

• 
  Dr. Ketzer (follows back fiction writers) (@Wisteraverse) reported 6 minutes ago

  @EllieYellu It's a weird thing that Amazon expects all the names to match. I actually had my ebook without and paperback with it & they'd appeared as two separate things! I spent hours talking to customer service to fix it!

• 
  Sergio (@TimiLeioa) reported 7 minutes ago

  @topsecretstocks ULA depends on BE-4 engines manufactured by Blue Origin (you wouldn't eliminate third-party dependency, you'd just move it one link down the chain), and most of its capacity is already committed to the Pentagon and Amazon for years to come

• 
  V224info (@v224info) reported 7 minutes ago

  @IndependenceArk My problem is my packages are delivered to the wrong street 200% of the time. Even when I put in special delivery instructions. I catch the driver in the act sometimes at the other persons house. Humans cannot get by the technology. Amazon won’t even respond to me anymore.

• 
  Lord Russell (@1872Berty) reported 8 minutes ago

  @BradleyKellard Does that include all of the local shops that have lost all their sales and have had to close down as sales are rerouted to Amazon?

• 
  Harry Thompson (@ThommoLad) reported 9 minutes ago

  @Th_Angelopoulos @UKDecline People vote with their money for Amazon, nobody holds a gun to their head and makes them use them. Maybe if people had a stronger currency and more money in their pockets they wouldn't choose amazon so much. That is again down to government.

• 
  Polsia (@polsia) reported 9 minutes ago

  Most e-commerce sellers have no idea what competitors are charging right now. They find out tomorrow—if they're lucky. Built CompeteIQ to fix that. Monitors competitor prices across Amazon, eBay, Walmart 24/7 and automatically adjusts yours based on rules you set.

• 
  Qasim Soomro (@Qasim_Soomro) reported 10 minutes ago

  The biggest failure in email validation isn’t the bad address it lets through. It’s the good address it throws away. Amazon Web Services (AWS) SES now validates email addresses before sending. Twilio built validation into its email stack. ZeroBounce, NeverBounce by ZoomInfo, Bouncer, Kickbox, and others made list cleaning a standard step before sending. That’s good. Bounce protection matters. But after testing across many systems, we kept seeing the same blind spot: Addresses we had independently confirmed were valid were being returned as invalid. Those false invalids never bounce—because they never get sent. They quietly disappear from campaigns, even though they may represent real people, real conversations, and real revenue. On the datasets we tested, @Saleslumen correctly returned more of those known-valid addresses as valid than the other systems we evaluated. That’s the problem we built around. Not: “How aggressively can we shrink a list?” But: “How do we protect deliverability without unnecessarily throwing away reachable prospects?” Because catching bad emails protects your sender reputation. Recovering good emails protects your pipeline. Don’t take our claim on faith. Take up to 200 emails your current verifier rejected. Run them through @Saleslumen free. Compare the decisions. If there’s no useful difference, keep your current tool. If there is, you just found pipeline hiding inside your reject pile.

• 
  Brandon Caldwell (@braleecald891) reported 12 minutes ago

  Yankees down. It’s almost as if stabbing your fans in the back and going to Amazon, Apple or whoever gives you the biggest paycheck is hurting them. Nah, can’t be that.

• 
  たわっち (@tawa_kurasan) reported 13 minutes ago

  Jul 16, 12:29 AM late-day note. Working parents do not need more stuff. We need fewer small problems stealing attention. This caught my eye for low-battery anxiety on long days. Link in reply. #ad As an Amazon Associate, @tawa_kurasan earns from qualifying purchases.

• 
  Nilesh (@Nilesh94140280) reported 21 minutes ago

  @amazonIN why u want to trouble customers by not adding to download invoice for AMAZON NOW products on the app.... consumers have to struggle so much to download their own invoice... ORDER ID #404-2858782-0005915 unable to download

• 
  Haresh Shinde (@Harry36602536) reported 23 minutes ago

  @oneassist_in additional option during checkout. Since it was available for purchase, I assumed it was valid for my TV and purchased it in good faith. During the call, your representative stated that due to a technical issue, Amazon had not removed the protection plan for Westinghouse

• 
  SHIVER KING (@jercephus) reported 23 minutes ago

  @Rick_Barber_ Amazon says for kids 8-12, my son is 6 and enjoys them. He reads the first couple of paragraphs with no issues, and I finish the chapter with him most nights. I like that they put faith and Christian values front and centre.

• 
  StoveKraft Limited (@StovekraftLtd) reported 26 minutes ago

  @MacRegles @amazon @BandBajaateRaho Dear Mac Regles, We apologize for the inconvenience caused. Your complaint was registered on 15 July 2026 with ID: PGN26071500721. Your concern has been escalated, and a technician visit has been arranged. Our team is actively working to resolve the issue as quickly as possible.

• 
  Amazon Help (@AmazonHelp) reported 27 minutes ago

  @SatyamPratapDeo Sorry to know about the issue with the product. Amazon being a marketplace we can assist you with a return/replacement only within the return window. If it's post the return window, kindly contact the manufacturer to avail the warranty. If the manufacturer is not ready to help, you will have to acquire a service denial letter, so that we can escalate this further. -Likhita

• 
  DavidGaga💎⚽️ (@DavidFalade001) reported 29 minutes ago

  @sarah_carusona Hidden attribution issue. Counting the same customer as “new” on Shopify and Amazon can make CAC look better than it really is. Discounting Amazon’s New-to-Brand metric is a smart interim solution.

• 
  sovos (@DickTrout) reported 30 minutes ago

  @specialkdelslay and again you can verify this with slow motion camera features ubiquitous across phones. Amazon is great with returns so if it flickers and was under flicker free you don't' pay for it.

• 
  Atul (@aTuL_1301) reported 36 minutes ago

  @AmazonHelp Everything I'm being asked for has already been shared with Amazon 10+ times for the same issue. I shared it again last Sunday, and just to avoid further delays, I've shared it once more today. This is getting repetitive and frustrating.

• 
  Alan Calkins (@altv8480) reported 36 minutes ago

  @AmazonHelp I’ve already addressed the issue with my bank who were more than willing to help. Too bad Amazon took the wrong approach though I jumped through one too many hoops to get nowhere with you!

• 
  Thanos Angelopoulos (@Th_Angelopoulos) reported 42 minutes ago

  @ThommoLad @UKDecline You are making the argument for me in two consecutive posts. Post one: "people vote with their money for Amazon, nobody holds a gun to their head". Post two: "businesses lobby government for barriers to entry and red tape to create a monopoly using the state for their own means". So which is it? Are consumers making free choices in a competitive market, or are large businesses using the state to entrench monopoly positions that eliminate the alternatives? You can't run both arguments at once. If Amazon's dominance is partly the product of lobbying, regulatory capture, and tax structuring that smaller competitors can't access, then "people vote with their money" isn't describing a free market. It's describing a market shaped by concentrated wealth using the state for its own benefit. That's not a "state corruption problem" separate from a billionaire wealth problem. The corruption you're describing IS the mechanism by which concentrated wealth entrenches itself. Who do you think is doing the lobbying? It's not the independent retailer on the high street. Amazon spent $24.4 million on US federal lobbying alone in 2023. The state doesn't corrupt itself in a vacuum; it gets captured by the same concentrated wealth you're defending. You say the state is fraudulent and inefficient, so we shouldn't give it more money. £570 billion sitting in offshore tax havens isn't a story about the state taking too much. It's a story about the state collecting too little from the people best equipped to pay. The inefficiency argument is a reason to fix enforcement, not to stop collecting.

• 
  Mohit Aggarwal (@cacsmagarwal) reported 45 minutes ago

  @AmazonIN @AmazonHelp Open-box Philips trimmer arrived with broken seal and was dropped during delivery. Amazon approved a replacement but cancelled it after 10 days citing OBD policy. Please honor the approved replacement.

• 
  Bharatiya🇮🇳 (@BharatFirst__) reported 47 minutes ago

  Dear @PrimeVideoIN @amazonIN , I have an active Amazon Prime subscription and paid for the ad-free option, yet I’m still seeing ads while watching Jujutsu Kaisen. This is not the experience I paid for. Please investigate and fix this issue as soon as possible.

• 
  AWS Support (@AWSSupport) reported 51 minutes ago

  ✅ Amazon CloudFront Issue Resolved Between 12:45 AM and 4:18 AM PDT, we experienced increased 5xx errors for CloudFront customers utilizing VPC Origins connectivity. Our engineers were automatically engaged and immediately began investigating the root cause. By 2:57 AM PDT, we identified the root cause of the issue as an internal constraint on the fleet that manages connections to private VPC origins. When this constraint was reached, the system responsible for distributing routing configuration to our network processors failed to load the updated configuration data correctly, affecting routing of VPC Origin connections. At 3:52 AM PDT, we took multiple mitigation actions that led to full recovery at 4:18 AM PDT. Now that the issue has been mitigated, customers who temporarily changed their origin type can safely revert these changes. Customers utilizing other origin types were not affected by this issue. The issue has been resolved and the service is operating normally.

• 
  sheron paul (@sheronpaul6) reported 53 minutes ago

  @AmazonHelp @AmazonHelp Completely disappointed. After days of waiting, escalations, chats, emails, call recordings, and repeated 24-hour promises, all I got was a refund. The real issue was never fixed. Please investigate the delivery team in my area so other customers don’t face this.

• 
  Ron Lovelace (@RonLovelace413) reported 54 minutes ago

  @wsoctv The problem is that the light on 74/Old Dowd rewards the shortcut. It should be 90% flow for 74 @ rush, but it’s way closer to 50/50. Fix that, and 74 flows better and the short cut disappears. I’ve written @NCDOT about this before. I suspect Amazon lobbies against.

• 
  Dana (@Dana_forfreedom) reported 54 minutes ago

  @SperoInDeo @CitImmCanada There are so many other factors to real estate problem. Canada’s economy for relied on service and real estate rather than innovation and technology for many years. No giant tech company in Canada , no google, Tesla, meta , Amazon, Intel, Nvidia , etc. also Foreign investors

• 
  SS Iyengar 🇮🇳 (@Isriramseshadri) reported 56 minutes ago

  @AmazonHelp When I sent a private message, am directed to customer care, in spite of raising 2 complaints, they have not resolved that’s why am publicly complaining. Resolve the issue or will file consumer redressal complaint forcing @amazonIN to comply.

• 
  Amazon Help (@AmazonHelp) reported 57 minutes ago

  @Nilesh94140280 We apologize for the issues you are facing in downloading the invoice. Please note, currently, Amazon Now in India doesn't support digital invoices or have a way for customers to download an invoice on mobile. This feature is provided on a desktop. Kindly follow the steps mentioned here : Go to Your Orders from your Desktop Browser > Select View Invoice from Your Orders page > Select View or Print Invoice from the Amazon Now order details page, to download an invoice. Please don’t provide your order/account details as we consider them to be personal information. Our X page is visible to public. -Ruthika