Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (45%)
• Errors (29%)
• Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Boston	Website Down	55 minutes ago
Manchester	Website Down	1 hour ago
Sutton Coldfield	Sign in	1 hour ago
Hamburg	Sign in	1 hour ago
Prince Frederick	Sign in	8 hours ago
Los Angeles	Website Down	13 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GPHustlaKICK (@GPHustla) reported 3 minutes ago

  @LudwigAhgren So how do I handle my situation where Twitch stole $7,000 from me and shut down both my channels. One was partnered and you shouted it out for the world record longest 24/7 stream in history. I can’t afford to take Amazon and Twitch to court so I need someone to make a stink

• 
  Kerry Goode (@KerryGoode) reported 3 minutes ago

  Amazon the Burglar When I was healthy, I believed in having a plan for everything. A plan for practice. A plan for the game. A plan for being ahead. And like Coach Paul “Bear” Bryant said, a plan for being behind 20–0 at halftime, with your quarterback hurt, the phones dead, it raining cats and dogs, and no rain gear because the equipment man left it at home. That was me. I had a plan if somebody came through the front door. I had a plan if somebody came through the back door. I had a plan if somebody tried a window, chimney, garage, doggy door, or showed up disguised as Publisher’s Clearing House. But when ALS paralyzed my body, one of the hardest things it took from me was my ability to protect my house. So I did what any former football player, father, husband, and self-appointed head of household security would do. I turned my house into Fort Knox with throw pillows. I put cameras everywhere. Alarms everywhere. Motion lights everywhere. Ring cameras on every door. I had Alexa connected to the whole system like she was my personal night-shift security guard. The problem was not the system. The problem was my family. Especially the girls. Those alarms could say, “There is a man at the front door carrying a chainsaw, a ski mask, and your good silverware,” and my girls would not look up from their phones unless TikTok sent a warning first. Last night around 2 a.m., I finally shut everything down and tried to sleep. At 3 a.m., Alexa said, “I detected someone at the front door.” Nobody moved. Not Tanja. Not the girls. Not a pinky toe. Not an eyelash. Nothing. I’m laying there paralyzed, eyes wide open, thinking, “Well, this is it. This is how we go out. Robbed in surround sound.” At 4 a.m., Alexa said it again. “I detected someone at the front door.” Still nobody moved. At this point, I’m trying to yell, but ALS has taken my voice, so all I could do was lay there and mentally file an insurance claim. At 5 a.m., Alexa made her third announcement. Now I’m thinking, “Should I call everybody and let them know the house is being broken into? Or should I just lay here and watch them take everything?” Finally, around 8 a.m., Eddie shows up. And what does he find? Boxes. Stacked from the floor to the top of the porch. Completely blocking the door like Amazon was trying to build a distribution center. Turns out the only burglar was Jeff Bezos. And Alexa wasn’t warning me about danger. She was announcing that Amazon had robbed me legally. Now I’ve got to have a serious talk with this woman lying next to me, mouth wide open, snoring like a chainsaw fighting a leaf blower in a thunderstorm.

• 
  Acer India (@Acer_India) reported 4 minutes ago

  @Adhichand @Acer @amazon Hi Adhichand ! Regret for the inconvenience caused. We have escalated your issue to the concerned team and they will be updating you on this. Kindly allow sometime for the same.

• 
  Jason Matthews (@jmatthews005) reported 9 minutes ago

  @SaraForTexLege You can say dumb **** to your constituents, that's your job, but don't cost all of that community their jobs. That facility is going to have a generationally positive impact on that community. Don't pull an AOC and Amazon error.

• 
  surbhi agarwal (@surbhiagarwal52) reported 9 minutes ago

  @amazon @AmazonHelp @amazonIN let's see this time the customer support personnel disconnected my call. After 10 order having issues what u think my state of mind be

• 
  Josh (@exscihealth) reported 10 minutes ago

  @SportsonPrime Amazon fix your pregame show. That was unbearable

• 
  ℬℐ𝒢🐲 (@brushedbyfae) reported 13 minutes ago

  my problem is I’m allergic… like severely and everytime I buy the hypoallergenic stuff it doesn’t work 😭 like Amazon tryna kill me idk where to go

• 
  Wheezin The Juice (@WheezinNugs) reported 13 minutes ago

  @AmazonHelp We've done all the things. It's you! It's your janky app & software. Jus update to add an option before watching; fix your

• 
  Razgriz (@razgriiz) reported 14 minutes ago

  @Pirat_Nation The announcement that 007 First Light from IO Interactive has moved 2.2 million copies and generated around 150 million dollars in revenue after that 1.5 million unit first day surge is being sold as straightforward proof of a major commercial and critical win, yet when you actually sit inside the full set of facts including the reported development cost exceeding 200 million dollars across seven years of work the way these particular numbers are chosen and amplified and the exact language wrapped around them it becomes clear this is operating on the same gaslighting logic track that Assassins Creed Shadows followed where early positive signals were deployed to create an impression of overwhelming success broad embrace and vindication for the creative direction even as the deeper financial mechanics and eventual corporate behavior revealed a more calculated effort to control the narrative and buy breathing room rather than deliver an unfiltered account of how the release was truly landing. Start with the concrete sales picture itself because that is where the spin begins its work. IO Interactive announced 1.5 million copies sold inside the first twenty four hours which is genuinely the strongest opening they have ever recorded and beats the launch pace of any Hitman title they have shipped which matters because this is their first major original project outside that series in a long time and the James Bond license carries real name recognition that can drive day one purchases even from people who are only casually interested in the films. Steam data from analysts put roughly five hundred thousand of those units on PC alone generating something like twenty five million dollars there before platform cuts and the overall estimate now sits at 2.2 million total copies with 150 million dollars in revenue mostly concentrated on PlayStation 5 at around fifty five percent of the total. Those figures are real and they arrived quickly which is why the company and outlets covering the story are able to call it the fastest selling game in IO Interactive history and one of the stronger openings of 2026. At the same time the development budget has been reported at over two hundred million dollars which immediately changes the math because that number does not include the substantial additional spend on marketing a Bond title or any ongoing live support costs or licensing arrangements with the rights holders and when you factor in typical platform revenue shares that can run thirty percent or higher the 150 million dollars in top line revenue shrinks considerably before anyone even talks about actual profit or recouping the full investment. For a project this expensive many single player AAA releases need to reach lifetime sales well into the four or five million range or higher before they cross into clearly profitable territory especially when the goal is not just breaking even but funding sequels or studio growth and 2.2 million in the first week while respectable is still front loaded in the way almost every story driven game is with the biggest spike happening immediately and then tapering as players finish the campaign which in this case appears to be in the twelve to sixteen hour range based on how long to beat style tracking. The sharp drops in Steam concurrent players that some observers have pointed to as a crash are in reality the normal pattern for a completed single player experience rather than evidence of live service collapse and the majority of sales appear to be console driven where concurrent tracking is less visible anyway so the raw launch data does contain legitimate positives for a studio of IO Interactive size stepping out with a new IP flavored Bond origin story. The gaslighting enters through the specific way these numbers are framed and the loaded phrases attached to them because the press materials and coverage do not simply report the sales they actively construct a story of unqualified triumph and consensus. Phrases like overwhelming global enthusiasm broad appeal and successful execution of IO Interactive vision turn a solid opening into proof that any skepticism was misplaced and that the direction taken with a younger reimagined Bond has already been embraced at scale. The strong critic scores in the high eighties on Metacritic and around ninety on OpenCritic are repeatedly paired with the sales claims to create the impression that both professionals and the wider audience are aligned in celebration and that the game stands as one of the most successful releases of the year without qualifiers around what success actually requires for a two hundred million dollar title or how much of the revenue will ultimately remain after costs. This framing does not lie about the first day or first week movement but it selectively emphasizes the metrics that support the victory narrative while downplaying the budget context the front loaded nature of the sales and the difference between gross revenue and net profitability which is the same selective emphasis that appeared with Assassins Creed Shadows when Ubisoft leaned on player count milestones rather than direct sales figures and described performance as overperforming expectations even while independent tracking suggested more modest results in the low millions range and the company continued to face broader financial pressure and restructuring moves. In both cases the early positive signals are deployed not just to celebrate what happened but to lock in a public perception that makes later adjustments or quieter admissions of shortfall feel surprising or external rather than the predictable outcome of high cost ambitious projects in a market where many releases need sustained long tail performance to truly succeed. What makes this pattern function as gaslighting is the step by step way it shapes reality for the audience over time beginning with the flood of early positive data that establishes the game as a hit in the collective conversation then moving to the elevation of critic validation as evidence that the vision was correct and any pushback on tone casting or design choices is therefore coming from the wrong side of history followed by the use of that locked in success story to support real business moves such as partnership discussions or internal morale and finally the delayed moment when actual lifetime sales retention curves or studio headcount decisions reveal that the opening numbers while real did not automatically translate into the scale of victory the language had implied. During the first phases anyone raising the budget math or noting that 2.2 million units on a project this expensive is a promising start rather than automatic proof of generational dominance gets positioned as overly negative or out of step with the data and the critic scores and by the time corporate actions like targeted restructuring or scaled back plans appear the earlier triumphant framing has already done its work of making those outcomes seem like unforeseen shifts rather than developments that were always possible given the cost structure and market realities. Assassins Creed Shadows followed nearly identical steps with pre launch financial distress and controversy around its protagonist casting being met with strong defensive positioning that the game would deliver and post launch claims of strong player engagement being used to suggest the direction had been validated even as the overall company picture continued to involve cuts and the independent sales estimates remained more modest than the savior level performance some had hoped for. The effect in both cases is to make the audience doubt their own reading of the situation in the moment and then later feel the rug pulled when the business consequences surface without the earlier narrative ever being directly corrected. The incentives driving this approach are straightforward once you look at them without the marketing gloss because a studio and its partners have every reason to present the strongest possible version of early results in order to maintain momentum for future projects protect the perceived value of a major license like Bond and keep talent and external relationships intact during the uncertain period right after launch when true profitability is still unknown. IO Interactive coming off years of Hitman success has built a reputation for quality stealth action and this Bond title represents a significant expansion of scope and ambition so the pressure to demonstrate that the move has paid off quickly is real especially with Amazon and MGM involved in the wider ecosystem. At the same time the actual game appears to have landed well with both critics and players based on the Metacritic user scores sitting around eight point seven with strong positive percentages which suggests the quality concerns that sometimes accompany these high budget releases are not the primary issue here unlike some more contested titles where review gaps or player pushback were more pronounced. The spin is less about covering up a bad game and more about accelerating the conclusion that the commercial and creative bets have already been fully vindicated when the data so far supports a promising opening that still requires time and additional performance to prove it can carry the full weight of its production costs. This is why the pattern repeats across different studios and different levels of actual quality because the short term value of controlling the narrative buying time and shaping expectations often outweighs the longer term cost of eroded trust once gamers learn to treat first week victory laps as standard operating procedure rather than definitive proof. What ends up happening over repeated cycles is that the audience becomes increasingly attuned to watching what studios do after the initial wave rather than what they say during it because the gaslighting logic ultimately relies on the gap between the immediate celebratory framing and the slower arrival of full financial and operational reality. With 007 First Light the strong reviews and solid launch numbers give it a better foundation than some previous examples but the same structural pressures around high budgets front loaded sales and the need to justify ambitious scope remain in place so the question becomes whether the game sustains momentum through word of mouth sales periods and any post launch content or whether the trajectory follows the more common path of a respectable opening that does not automatically scale to the level the early language suggested. The comparison to Assassins Creed Shadows holds because both cases show the same mechanism at work where positive early signals are used to establish a story of success and broad acceptance that then makes any subsequent adjustments appear as surprises rather than outcomes that were always within the range of possibility given the costs involved and the selective way the data was presented from the start. Cooking through the entire sequence from the first day announcement through the revenue estimates the budget context the critical reception the normal single player player count behavior and the business incentives reveals a consistent pattern of narrative management that prioritizes short term perception control over complete transparency and that pattern is what makes the whole thing feel like gaslighting even when parts of the underlying performance are genuinely positive.

• 
  HeftyJo (@HeftyJo) reported 15 minutes ago

  @fandompulse The Amazon execs are just worried about their 'interaction' metrics. It's about how customer's engage with Amazon across their entire spectrum of various services. They don't actually care, or for that matter even WANT you to watch the show. They just want you to scroll their app buying cheap crap you don't need while you play the terrible show with no plot in the background. In other words, they don't really want the show to be so engaging that it distracts you from buying stuff.

• 
  Max Wobst (@maxwobst) reported 16 minutes ago

  3/ your "smart" AI copy kills your ads "yo claude gimme 10 headlines" - and you wonder why none convert slow it down: → mine 500+ Amazon reviews of competitors → extract your customer's exact language patterns → THEN let Claude write intercept your customer's brain - don't sound like every other ad you'll run laps around 95% of brands using AI slop copy right now

• 
  Deepak Mahajan (@Marathonpilot) reported 20 minutes ago

  @AmazonHelp That doesnt solve any problem. I hope someone who can take action reads this. My orders worth few hundred dollars is missing because your delivery person. Thought its okay to leave it on the road outside the hotel. Check the pictures you sent me For the delivery .

• 
  NME (@Saigatheunseen) reported 21 minutes ago

  @jdrider02 this is like saying Jeff bezod want to deliver a cat tower to my house when I order it so he keeps going down the line till it gets to my Amazon driver

• 
  Srikanth Bhalaji (@SBhalaji94) reported 22 minutes ago

  @Kir2632353383 @_Shivkivani Nobody told you to sleep on the stomach! Look at the position there. Rather than depending on google, read some books. Login to Amazon and order the books and read. Reading makes your brain to think more wider.

• 
  KUNJAKANTA RAY (@kunjakanta_ray) reported 23 minutes ago

  @AmazonHelp Any update on my issue?

• 
  AB Invests (@all8rite) reported 23 minutes ago

  @saxena_puru @_rob_anderson There are certainly some bubble-like characteristics in today’s AI trade: concentrated leadership, aggressive capital spending, and elevated expectations. But the biggest difference between today and 2000 is that the leading companies are generating enormous amounts of real revenue, earnings, and cash flow. During the dot-com era, many internet companies had unproven business models and little to no profits, while infrastructure spending was largely speculative. Today, Nvidia is generating tens of billions in quarterly revenue, and Microsoft, Amazon, Alphabet, and Meta are investing heavily because AI workloads are already driving demand for compute. That doesn’t mean the risks aren’t real. The chart becomes more relevant if AI spending peaks, returns on AI investments fall short of expectations, hyperscalers slow capex growth, or semiconductor earnings begin to decelerate. In that scenario, semiconductor stocks could easily experience a 25-40% correction without requiring a full-blown 2000-style collapse.

• 
  phillybill5319 (@phillybill53191) reported 26 minutes ago

  Amazon doesn't appear to have any true interest for resolving the problem for people All they need do. Is to place the Special Instructions in the same section as the others and not an afterthought.

• 
  Rashmi Ranjan Jena (@rjjena) reported 26 minutes ago

  @amazonIN @amazon Pathetic customer service. Sending wrong product first and then not accepting return saying quality issue. @JeffBezos

• 
  PhiMarHal (@PhiMarHal) reported 26 minutes ago

  I try combinations for minutes, all failing with password invalid. Until I finally get they want EXACTLY 3 digits and 1 capital letter. Go back to Amazon. >error: your card was not verified. please try to verify it again Click on verify many times, unresponsive.

• 
  IronBane (@IronbaneDK) reported 26 minutes ago

  @Wario64 Amazon are terrible at making games.

• 
  queen of Headaches (@byowife) reported 26 minutes ago

  @ArtistAffame @deborahbrian @AngieCrid wonderful news my love!! I bought a box of huggies 640 baby wipes for $20 off amazon the other week myself lols (generally buy lots of hygenic wipes now i can no longer shower every day🥲) so I am with u!! I can’t fix ur hot water but you don’t need to suffer from anything else🫶

• 
  Count of Andria (@RaymondBerengar) reported 30 minutes ago

  @antiderivative1 The bigger issue is that when the "reimagined for modern audiences" version of Stargate inevitably fails; Amazon will simply take this to mean the IP is not profitable at all and will shelve it permanently.

• 
  Thoughtprovoker (@clarkh1963) reported 33 minutes ago

  @KFILE That reminds me. I need to order a box breaking down machine from Amazon.

• 
  Rabah Zubair (@rabahzubair) reported 36 minutes ago

  @CRED_support I tried to buy an Amazon Pay Gift Card for ₹1000.94 on CRED using my SBI Credit Card, but the transaction failed. But, ₹1000.94 has been deducted from my card. Kindly resolve this issue and initiate the refund at the earliest. Transaction details available in DM.

• 
  Cratesbane (@Cratesbane) reported 36 minutes ago

  @DrunkKobold My parents have an Amazon profile subscription. "Let's watch a movie." "Oh, hey, there's the last Mission Impossible movie for free. Let's try it." Minutes worth of ads begin playing. My father, who has just used the remote to select the movie, sits there with the mute button in his hand and puts the remote down and begins watching the ads.

• 
  Mesioye (@Mesioyejohnson) reported 39 minutes ago

  KDP ROASTING CHALLENGE (COHORT 1) I got tired of people asking me to come check their titles, subtitles, how their books are performing or the possibility of making around $1,000-$3,000 on KDP monthly with their books. I do it for free by the way but it got overwhelming at some point. So, I came up with an idea that will X3 your earnings and we'll have fun while at it on a live class. 10 slots. 10 people who HAVE A PUBLISHING PLAN for the month. How it plays: ✅You come present your publishing plans for the month or week in the live class. It includes verything in your publishing process (titles, entry strategy to outdo your competitors down to ads - don't bother about the price of my amazon ads course, but we will cover everything). ✅Then the other 9 participants ROAST your plans individually. More like asking questions and suggesting better ways to hit your earnings mark easily. Heart-to-heart publishing talk. It could be what they've tried before that got them massive results or what's proven to work somehow. So, the cycle goes on and on till everyone presents their plans. ✅ Lastly, we will all examine all suggestions and map out a proven strategy right there on the live call. With this, everyone goes home with a strategy that can make X3 on their earnings possible. ❌ It's not a course It starts on the 19th of June, 2026. You have a few days to claim your slots. 3 solid days on live class. Just 10 people (I already set it on the platform so we can get the desired result for the maiden edition) Get your slot from the link in the comment.

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  Queen Apophenia (@DFossil4500) reported 45 minutes ago

  @TheRavenScalar @SCDUCKS @Bitcoin_Teddy You’ve automatically assumed I have no depth simply because I took a contrary position You’ve refused to actually engage with me and hear out ANY of my reasoning I stated a fact. And you had a temper tantrum. Didn’t even try to find or refute my claim! Like, I can find you the news articles if you want. I worry about the future of AI all day. Thats why I’m an AI architect. I spent 20 years as a full stack/backend developer As I once told a colleague, who has visions of Terminators “I’d rather understand it than be afraid of it.” I’m starting to understand it And I’m still afraid… I can tell you what my legitimate fears are. All tools are power. AI is the most powerful thing we’ve attempted to harness since fire A fire can cook your food and keep you alive during a cold winter And a fire can be used to torture you or burn your city down Data centers are a legitimate concern. Water was not considered where a lot of data centers have been built We don’t just have public outcry. Who cares about that? What we do have is *major shareholder pushback* Money. Talks. It talks in the $10’s and $100’s of billions in clean water+ initiatives and gigawatts in clean power investments Companies like Amazon don’t have to be good little boys and girls that go to church and read to old people They need to not piss off their shareholders

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  LittleMissWanderer (@Pass1ngGas) reported 47 minutes ago

  @BaronDestructo of it. This person obviously not only knows nothing about Stargate, but doesn't care TO know about it either. This writer is a shill, paid to try to excuse Amazon for their terrible outlook on television and bad business practices where it is concerned.

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  Jason Kimball (@JasonTPA) reported 51 minutes ago

  @BaronDestructo Very interesting, so Amazon Studios is operating on its own, the other execs arent really involved. Which means there is a real chance of reversing if Amazon leadership reviews this! Especially if they look at the financials. What Atlantis and SG1 did on reruns, what they did on streaming should mitigate any concerns about viewership, which are absurd because the team already proved it can pull new viewers with Atlantis! Atlantis was brilliantly done, I think better than SGU at pulling new viewers. SGU was totally different, as if the execs had the same thoughts as Amazon Studios? But ironically Atlantis is what pulled more new viewers! The series much more similar to SG1, that highly respected SG1, pulled in more new viewers. It would be a travesty if @amazon execs don't get involved and fix this objectively poor decision, which was based on logic that has already been proven false.

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  Despised_iCON ⚡️ (@Despised__ICON) reported 56 minutes ago

  @Dog154027423 @AmazonHelp chat went on to be several rotating rounds of broken English/punjabi and I still have no pool shock, no refund, and the order shipping info line is blank with no carrier or tracking listed. I definitely broke it and poojab helpdesk turned out useless