Is Amazon down?
Problems detected
Users are reporting problems related to: website down, errors and sign in.
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
January 17: Problems at Amazon
Amazon is having issues since 05:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
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Website Down (42%)
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Errors (32%)
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Sign in (26%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Massy |
Website Down | |
 Tacoma |
Sign in | |
| Reno |
Errors | |
| Boston |
Website Down | |
| Washington, D.C. |
Errors | |
| Dallas |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Roboticengineer18
(@Roboticenginee1) reported
@PlatoCurse @GretaThunberg @FatherBob Preserving our wildlife for example it is true they are dying, brazil is cutting down the Amazon with little replanting, ice caps are melting which is causing polar bears to die and sea levels to rise some islands are already seeing a difference.
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Rahul Sharma
(@BeingSharmajie) reported
Hello @amazon @amazonIN very good evening, What kind of service i am getting from your executive (Rukshana), purchased one product and its her duty to check why installation is not happening in my area, she asking me to contact the concern company for installation or problems.
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Nani vulavalapuri
(@Im_nani_V) reported
@AmazonHelp Not working for any video..
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social graces
(@vigilantandwary) reported
@AmazonHelp I placed an order and provided a payment source where a glitch occurred and you are refusing to take the money that is sitting there. "your" relevant department was supposed to contact me but has failed to do so. instead I was told what all doesn´t work and got threatened as well
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Libraryzombie, Urban Hermit - 🇨🇦🥄🧶🐱⛤
(@libraryzombie) reported
For the last year, I had no buzzer for my apt. This caused problems with me receiving deliveries that weren't via Amazon delivery, Intelcomm or Canada Post. These three were on-point & got my packages to me every time. (more)
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Sebin
(@_sebin__thomas_) reported
When I try to buy a product from @AmazonHelp which is essential for me but they are telling that it is not deliverable. Since yesterday also it was deliverable but today I checked that and showed undeliverable. Can you please help to solve this problem.@amazon
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Error 405 - Method Not Allowed
(@mitsucolt5566) reported
@paulkrugman considered that all $$ have to pass thru the swift system which middleman takes a huge cut each time $$ change hand, and it is so slow, yes, it makes sense. anyone with a phone and internet connect in arctic or amazon forest can get his $$ instantly. worth every ct.
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Shriyan
(@Ravi_Kabadi) reported
@AmazonHelp Please arrange a callback now. will explain the issue.
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Darius Smith
(@dsmith12434) reported
@amazon @ChaseSupport Moving on from chase!!! You guys have some kind of internal bullshit that is costing me a ton of money. Didn't have this problem with other banks; so I'll be switching. Amazon, I'm including you because it was an amazon rewards ....
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Amazon Help
(@AmazonHelp) reported
@dsmith12434 Hello! We're very sorry to hear this. Because Chase Card Services issues the Amazon Rewards Visa Signature Card, they're in the best position to assist you with any problems you're having with your card. Please let us know if you should have any additional concerns. -Heather
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Surbhi Dubey
(@dubeysomi8) reported
@AmazonHelp Sir you are not understand my problem, I am crying hard, I just want to my refund, Sir your seller held my amount, please return the my amount which rs-1609, rs-499 rs 419. please refund my money. please. Please don't empathize me give the solution please 🙏
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Colin Macphee
(@ColinMacphee1) reported
@DrawingEggen @ripx4nutmeg What's your problem? Shop sells various products So does Amazon
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Derrick Van
(@DerrickVanZ) reported
@SquawkStreet @jimcramer Amazon does have an app store. Google does have an app store. The difference is Android devices are not locked down to them. For an xplat app you have to buy it twice if you have android and ios devices. OTOH apple vets all apps: you're paying for that.
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Author World Publishing
(@thejendra) reported
@SmokingSkills_ @coolfunnytshirt Most websites like Amazon, Flipkart (at least in India), also store credit card details of buyers but only partially and they won't store the CVV number and also depend on OTPs. The problem is mainly for international transactions where OTPs are not required.
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Matthew Bailey
(@Matthew53687611) reported
@AmazonHelp Yes exactly. PS5s are never in stock, which is why having it stolen is such an issue! Unless you can set up an automatic replacement, I now have to spend hours a week refreshing the page trying to get one during a restock before they sell out in 30s.
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ej1990
(@eldhopjohn) reported
@AmazonHelp I have recieved a damaged product. I requested return. But seller smartly evaded till return period gets over. I raised and AtoZ claim. Your staff closed the claim in support of seller without having done any genuine investigation. Now your staff is not responding to the issue.
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Josh Chafetz
(@joshchafetz) reported
Is anyone else having this problem where links to Amazon on Twitter no longer display an image of the book cover but instead just show up as a link and nothing more? Anyone know how to fix?
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Ken Mclauclin
(@mclauclin1) reported
@dave_stickland Makes sense. Once you advertise to the website you should see a huge trickle down to amazon. Brand searches increase on amazon, you can charge more and you're building an audience through your own store.
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Mr.baba yaga
(@bladerunnerspam) reported
@anaashark Shipping problem like amazon won't do it I just have to tell relatives in Germany to buy and send and imma pay em for all that blah blah and I'm wait to buy a Lotta **** so gotta Wait
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LM Ford-Author
(@LMFord2) reported
@KWriterK I've been posting links for my books, but the Amazon links more & more have started not showing the book picture & other info, just a few letters & numbers in blue.☹ I've communicated the problem to Amazon but they don't seem to be interested in fixing it.
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Deepak Purusha
(@PurushaDeepak) reported
@AmazonHelp I need a resolution, its that simple. U guys make it sound like a big corporate issue. If Amazon can't provide a resolution to an issue which is not a customer's fault. Im not concerned with what went wrong, where, all I need the products that I ordered. I need it ASAP.
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A.J
(@Purple_Hill) reported
@RyanSAdams ETH is a centralised pre-mined dumpsterfire running a Amazon server it will never work. Stop shilling you pathetic scam bag.
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NymphiaX | Any Pronouns | Comms. Open
(@NymphiaXX) reported
@deervergence agreed. my friend spoke about this too on discord in my server (in the media chat bc i know ur in my server if you wanna look) Lego has more of an understanding of what theyre doing + their design team VP is literally gay. like. this is not the same as amazon claiming "pride"
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Darius Smith
(@dsmith12434) reported
@AmazonHelp yeah; that's exactly why I'd have to terminate my services with you guys as well ... it has your name on the card but you guys won't step in to help fix it =/ that's why you guys are going to re-pay me in the form of my amazon prime payment.
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Jae El Foster
(@JaeElBooks) reported
@AmazonHelp Good customer service would have been understanding the urgency of the situation and shipping immediately. Bad customer service is knowing the situation and still not shipping until it will be too late. Bravo, @Amazon for yet another let-down.
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XRP accumulator
(@XRP_accumulator) reported
@AmazonHelp While your there, please tell them the old app was perfect and next time don't fix what ain't broken.
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saeed baig
(@saeed_baig) reported
@AhmadWaleed We already selling from Pakistan on amazon UK by using Pakistani Passport but the reason was cannot use pakistani Address to make address now problem solved all credit goes to Sunny Ali .
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Steve Y
(@the_final_edge) reported
@jimcramer Amazon has an App Store on Android - Google does not install it stock or list it on the Play Store. Apple also is the gatekeeper for App Stores (of which there is only one, theirs) shown on iPhone. The problem is monopolization of App Stores, hands down.
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#FreePalestine🇵🇸
(@_suly1) reported
Every time I open the Amazon app I’m down £50
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BreezeRitebyu
(@Tru_Breezy) reported
@NayTheGeek Out here the library has digital books available. You sign in with your card and check out books on their website through amazon. It’s pretty cool. I don’t read as much either though. Not enough time in the day.