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Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: errors, website down and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 19: Problems at Amazon

Amazon is having issues since 03:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 48% Errors (48%)
  • 33% Website Down (33%)
  • 19% Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Vienna Sign in 19 minutes ago
Brussels Website Down 4 hours ago
Norristown Website Down 9 hours ago
Lille Errors 12 hours ago
Angoulême Errors 16 hours ago
Stockton Sign in 18 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • GO2Hawkins
    Kevin Hawkins (@GO2Hawkins) reported

    Today’s individuals have: $400-$700 car payment They eat out with dash Multiple times a week. Multiple subscriptions: Netflix Amazon iTunes Spotify Or any other Have the latest cellphone with monthly payments. Instead of having: A paid off used car Making your food at home Buying a cheap cell phone and provider with low payments Listen to music on cd/recording or listening music from Radio Using local TV or free apps for entertainment This Is always a budget, saving, and investment issue.

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    Hello! We're terribly sorry to hear you've received the incorrect item and are having an issue returning it back to us. This isn't the level of service we strive for. To better assist you, can you confirm which Amazon Marketplace your account is associated with (.com, .ca, etc.)? -Ronda

  • longmag7
    TerrierCapital (@longmag7) reported

    @supertrucker I don’t get the furrow over 65K visas a year. The companies are effectively paying them to work remote and Amazon is paying them 100 plus k to sit on the bench. The real issue is the unchecked flow over the border.

  • santosh37371
    Santosh (@santosh37371) reported

    @amazonIN HOW can a customer from USA call Amazon INDIA customer service or raise complaints regarding issue with order made in INDIA?

  • kingmeme765
    Frosty (@kingmeme765) reported

    @amazon There way only Indan ppl work everywhere Amazon Wherehouse you know way because thy have bot or insider there bot took few sec to fill up job application and ppl pay lot $ because thy ask and Amazon knows do nothing please fix it so everyone one get job

  • rayventhekrayvn
    rayven the krayven (@rayventhekrayvn) reported

    11 14 16 idea being youre better than amazon youre actually stuck in the past shipping issues labor groans from asia

  • SJWheeljack
    Wheeljack (@SJWheeljack) reported

    @97JBrown oh man you are preaching to the choir. that exact issue is why I started breaking away from the Amazon ecosystem. hate hate hate when my covers would be forcibly changed to the TV/movie tie-in versions. I went so far as to jailbreak my Kindles so I could make it stop.

  • kayadille
    ChelC (@kayadille) reported

    @tiredfeminist_ If you know anything about the Amazon forest, getting lost is the least of your problems.

  • Rando_ZLink
    Rando_ZLink 👁️‍🗨️🍵👧 (@Rando_ZLink) reported

    day 327 of drawing cc 1 stroke a day today really sucked ***. lost a lot of hours of work since the DMV’s system happened to go down and i couldnt renew my license, and got my amazon package stolen. hopefully tomorrow is better

  • iimadarsh
    Adarsh Singh (@iimadarsh) reported

    @amazonIN @AmazonHelp @amazon Order id # 404-8257641-8769125 I have not received the complete order. One item from the package is missing. The package was delivered incomplete, and I request you to please investigate this issue.

  • surreal_reels
    Anir (@surreal_reels) reported

    @AmazonHelp Your link goes to your normal help options , but there is no relavant option for this issue. There is no option to complaint if the delivery guy denied pickup or picked and then marked "NOT PICKED".

  • jianyiz_
    mioᲘ𐑼 (@jianyiz_) reported

    @hundevaer it’s through amazon so i can easily get an exchange, but i’m so scared they’re gonna come broken again. these are the only risers i found that fit my shelf space😞

  • Redtid3
    𝚃𝚑𝚎 𝚁𝚎𝚍 𝚃𝚒𝚍𝚎 (@Redtid3) reported

    "Very well, I'll shut up. Though with your stature, I'm gonna say you last four minutes while being Amazon pressed." He said casually as he decided to sit down next to her, resting his elbow on the table and letting his jaw rest against his fist.

  • rkamensky
    Rob Kamensky (@rkamensky) reported

    @amazon please help. I cannot login to my Amazon account for a week already. help!!!

  • kellester3303
    kel (@kellester3303) reported

    I’m paying for @Amazon Prime monthly, yet I’m sitting in a major hub with 4+ centers and it takes 2 + days for a phone case? 🤯 $14.99 a month for "speed" I’m not getting. @ajassy, the logistics in Charlotte are broken. 🚚💸 #AmazonPrime #CLT #WasteOfMoney

  • JordanTaylor3D
    Jordan Taylor (@JordanTaylor3D) reported

    @OsheaJacksonJr Your problem is that you bought it on Amazon.

  • bna_bottom
    Nashville Sub (@bna_bottom) reported

    @jessica_lovee95 That’s why so many men prefer dating apps b/c it’s like Amazon. When you talk to girls in the wild, eventually you’re gonna hit on somebody married but forgot their ring, *******, or simply not attracted to you – no need to scream, be an ***, etc. Men just solve the problem.

  • hershheyyyy
    Hershey (@hershheyyyy) reported

    @AmazonHelp @amazon @amazonIN I have been receiving orders with no packaging for the last 5–6 deliveries. Initially, I thought it was a one-time issue, but now it seems to have become a regular occurrence. It is unpleasant for me to receive my personal orders in a way that feels like a public display.

  • read_jfk_files
    JFK Files (@read_jfk_files) reported

    quibbling over the counter being off by a few hundred points doesn't matter. what matters is Amazon currently employs 1.2 million humans working in their 600 warehouses. You just know that Amazon is gonna step on it to deploy these robots ASAP. This will be won and done by mid-2028. Where will these 1.2 million human work instead of Amazon? We got big problems coming because of AI. Nation-shaking, civilization-shaking problems. Our AI Oligarchs think "well that's just free market capitalism, where the humans will go and how they will survive is not my problem." Uh huh, that is exactly the wrong way to look at this. 1789 + Paris incoming. It's gonna be a bloodbath.

  • greysbachelors
    lily calloway enthusiast 🇵🇸 (@greysbachelors) reported

    @derrygirlie the only change I want is more of her natural waves put the curling iron down amazon she doesn’t need it!!!!

  • GYescavage39612
    George Yescavage (@GYescavage39612) reported

    @HealthyAlfred I hurt my elbow lifting. Took 2 weeks off and took BPC157 twice a day for 2 weeks. Back lifting again. No issues. I’m a believer. I got it on Amazon For $30…60 capsules..

  • codraconis
    C (@codraconis) reported

    @NYCMayor Exactly, create next an agency like Amazon where people are hire by NYC, and the money instead of going to one millionaire goes to a village. Also knock down ugly buildings and give lots to families so they may start farming. Create a farming class in middle school/ teach!

  • Mightymack12
    Mackenzie🥶 (@Mightymack12) reported

    We go from Amazon prime servers being terrible to NBC audio being ****** wtf @NBA

  • iimadarsh
    Adarsh Singh (@iimadarsh) reported

    @AmazonHelp I have already checked the help page. However, my issue still remains unresolved as one item from my order was missing in the delivered package. I request you to please escalate this issue and arrange a replacement/refund for the missing item at the earliest. Thank you.

  • tcoley1
    Everyone ☕🐘 (@tcoley1) reported

    Imagine the indignity of seeing a cardboard drone bearing down on you as you realize it’s made of recycled Amazon boxes.

  • CopiousCoffees
    Ryan Roff (@CopiousCoffees) reported

    Not in The Wheel of Time. Great book series absolutely terrible show @Amazon

  • DK58491309
    NoodlesNYC (@DK58491309) reported

    @Nessakins_ The issue is for the last 20+ years cable was $180 a month. No one wants to pay that. I add $10 to my cell phone bill and get 5 streaming services, plus I pay for prime which I use amazon for deliveries a lot anyway. So I feel like its free. Everyone has streaming.

  • Tai1orMade
    If you like it, I love it… (@Tai1orMade) reported

    @Alexistaex Starter or Alternator most likely. In the meantime they have self jumpers on Amazon you can use to charge your battery without needing another car should it die on you again. Autozome can test it to see what’s causing the issue.

  • glock_nico
    NICO | 宇宙猫 🌸 (@glock_nico) reported

    Customer service at @amazon is a beating. If I wanted to talk to this many indians that can barely understand or speak English, I would move to india. Each person was nice, but speaking to an American would have solved the issue with one short call, instead of 3 long calls.

  • diamondeye
    diamondeye (@diamondeye) reported

    i cant go to the bar to watch so i stay home and i log in to amazon. but i cant log in to amazon so i chat with a chatbot. but the chatbot cant fix it so i find a phone number to call. but the phone number directs me to the wrong department. the economy is BOOMING THIS IS GREAT