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Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: errors, website down and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 13: Problems at Amazon

Amazon is having issues since 12:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 48% Errors (48%)
  • 33% Website Down (33%)
  • 19% Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Detroit Sign in 2 hours ago
Washington, D.C. Sign in 4 hours ago
Dieppe Errors 12 hours ago
Madrid Errors 16 hours ago
Detroit Errors 18 hours ago
Bristol Errors 19 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • scotlandyes3
    John McFadden (@scotlandyes3) reported

    @AllyMcavoy33409 @FreddyAarpoon I was laughing to myself today in Princes Street Gardens looking up at the MASSIVE Amazon billboard on Princes Street. Not that long ago a neon sign in a shop on Gorgie Road had to be taken down. The council don’t give a **** now. What has happened?

  • Vinayak16419687
    Vinayak Sharma (@Vinayak16419687) reported

    @AmazonHelp @amazonfiretv @AmazonFireTVInd I have a bill with me which says it is under warranty, i cant provide the SL no to you as the device is not working. Please tell me if you can help me with the repair or replacement or else i will throw the device.

  • atta92786
    atta92786 (@atta92786) reported

    @AmazonHelp You can't solve a problem, you can only create problems.

  • 000Sharan
    Abhishek Sharan (@000Sharan) reported

    @AmazonHelp You always make customers fool by taking random time duration for resolving the issue and after it, you send an apologise message to the customer. But you never provide any solution to the issues.

  • dr_owsy_doc
    SB (@dr_owsy_doc) reported

    @AmazonHelp After explaining 30 min and getting my chat transferred to 4 different teams, I was asked to call and explain my issue then I was assured I will get an email with the receipt of the exact payment I made. Got no such email or any other response.@amazonIN @AmazonHelp #deliveryscam

  • gary_rollinson
    Gary Rollinson (@gary_rollinson) reported

    @atta92786 @AmazonHelp Ok!. Albert Einstein said, “You cannot solve a problem with the same mind that created it.”

  • TheCoffeeGreg
    CoffeeGreg (@TheCoffeeGreg) reported

    @bennash Consider that Amazon contracts with USPS to deliver on Sundays. Consider that USPS is subsidized. To me it looks like the real issue is being glossed over.

  • AntiochLives
    AntiochLives (@AntiochLives) reported

    @eugyppius1 Though it must be mentioned, this began in large part due to the internet. Towns get a lot of their funding from business tax. Local businesses die off due to companies like Amazon taking over the market, tax income goes down while the same services still need to be funded. (1/2)

  • razgriiz
    Razgriz (@razgriiz) reported

    @Pirat_Nation OH MY GOD, this is peak government brain rot. You’ve already forked out for decent broadband that costs an arm and a leg every month. You’re paying Netflix, Amazon Prime, Disney+, whatever else, just to watch what you actually want. You’re chilling in your own house, minding your own business, not touching live TV or BBC iPlayer. And now the BBC is basically saying: “Yeah, we know you’re not watching us… but hand over another £180 a year anyway.” It’s like you’ve paid for the entire meal at a restaurant, and some random third party walks up to your table demanding a cut because “vibes” or “cultural contribution” or whatever nonsense they’re spinning. The streaming services have nothing to do with the BBC. You’re not using their product. You’re not live-streaming their channels. You’re just existing with an internet connection and a subscription. How is this even a serious conversation? The rules were made for 1950s telly when everyone had one box in the corner. Now it’s 2026 and half the country doesn’t watch live TV at all. The fix isn’t “let’s just tax the streaming users too.” The fix is to modernise like every other broadcaster on the planet. Either put ads on the BBC like normal channels, make the licence fee voluntary, or let people actually choose what they pay for. But no, instead we get this desperate reach into your digital wallet because they can’t be bothered to compete. I’m already paying for the internet. I’m already paying for the shows I watch. I am literally just trying to relax. Leave. Me. Alone. This whole idea is completely mental

  • quiet_nightwing
    John Taylor (@quiet_nightwing) reported

    @catedvnlap @Limez3683 It literally just comes down to Amazon & Kripke thinking Gen V would be a bigger hit. It’s clear they overestimated it and have now written themselves into a corner

  • gpmrntz
    Geoff Pomerantz (@gpmrntz) reported

    @Georgesantos @nypost This is less than a .001% of his wealth I.e., a penny out of a $100 bill He only has to borrow against less than .0005% of his total Amazon stock holdings (~880M+) to make this donation. This is a rounding error for him. A total PR stunt.

  • Techegic
    Techegic (@Techegic) reported

    This isn't isolated. Meta, Microsoft, Amazon — same pattern in recent quarters. Revenue up. Headcount down. AI cited as cause. Cloudflare just said it out loud. 2/6

  • Jericho_Ding
    Jericho_Ding (@Jericho_Ding) reported

    @NehalemNnn25895 @dougboneparth Firewalls is not the issue. Have you heard of China blocking Amazon? Blocking Microsoft? What China cares about is network security - companies operating in China need to follow the law. That's common sense, but Meta and Google don't seem to want to do that.

  • OttomanCryptos
    Koalisyon Kuvvetleri Kumandanı (@OttomanCryptos) reported

    @AWSSupport @amazon @awscloud I've UK Citizenship and getting still same errors. :/

  • Jaydevscode
    Jay (@Jaydevscode) reported

    @playboxtvapp Ticket# 663163681 , You have one of the worst support teams. Asking for an Amazon account username and password to fix a subscription issue is absolutely ridiculous. Do your support staff seriously think customers are fools ? @RailTel You have partnered with worst OTT provider.

  • daffyduckinson
    Daffy (@daffyduckinson) reported

    $536k later, one thing is obvious: amazon listing images are no longer a design task they’re a testing system pick one product map the core buying beliefs then turn each belief into its own image energy focus pump ingredients how it works how to use it before/after transformation same offer different entry points that’s what most brands miss buyers don’t all convert from the same message some want the science some want the outcome some want the simplicity claude helps turn all of that into a full image stack fast so instead of waiting on slow revisions you launch more angles read the data and keep the winners live rt + comment “images” and i’ll send the setup (follow for dm)

  • ScoutGuru99
    OG Mula (@ScoutGuru99) reported

    @DeepCutTheory @kev_kais Many people think it’s literal and some pretend that it is to tear his name down. Nas didn’t call Jay gay on Amazon live stream or Super Bowl stage. In front of audiences that don’t know rap battle culture

  • atta92786
    atta92786 (@atta92786) reported

    @AmazonHelp You can't solve a problem, you can only create problems.

  • RobertSecundus
    rob (@RobertSecundus) reported

    @dano_cosmic partially, though, a lot of these problems come down to amazon, not just the big 2. Comixology was allowing/ forcing some change, but amazon's purchase effectively doomed digital direct market comics.

  • PowrWhit92214
    Rem Klem (@PowrWhit92214) reported

    @preterniadotcom Another day, another ******* batch of garbage, broken links and ****** sites like Amazon GameStop

  • kumardelhi2025
    Ramesh Kumar (@kumardelhi2025) reported

    @AmazonHelp Sorry Amazon when you hire funny staffs to manage social media. I said something, Noori predicted something else. Why did you share amazon login page noori? And how come a login page is for assistance. Hire people who understand business, not just robots @amazonIN @AmazonHelp

  • AfricaisHOME2
    AFRICA IS HOME GLOBAL (@AfricaisHOME2) reported

    Alphabet and Amazon are turning to overseas debt markets to help pay for a surge in AI infrastructure spending. Alphabet filed for its first yen-denominated bond sale on Monday, with the deal expected to run into several hundred billion yen and be priced this month. Amazon is preparing its debut Swiss franc offering, a six-part issue with maturities from three to 25 years. The moves reflect how Big Tech’s AI capex is scaling fast. Analysts expect the sector to spend over $700 billion on AI infrastructure in 2026, up from $410 billion in 2025. Alphabet already raised nearly $17 billion last week through euro and Canadian dollar bonds, and both companies are using strong credit ratings to borrow globally rather than rely only on U.S. markets. - World Business News.

  • atta92786
    atta92786 (@atta92786) reported

    @AmazonHelp You can't solve a problem, you can only create problems.

  • atta92786
    atta92786 (@atta92786) reported

    @AmazonHelp You can't solve a problem, you can only create problems.

  • Vinayak16419687
    Vinayak Sharma (@Vinayak16419687) reported

    @AmazonHelp @amazonfiretv @AmazonFireTVInd You have one of the worst customer support people. My firestick is not working and it is under warranty. Now your support team wants a SL no. How can i see the SL no. When the device is not working. I have a bill and a damage firestick.

  • AmaraCJH
    Amara (@AmaraCJH) reported

    Well, I went into GO3 with low expectations & it still managed to disappoint. Good job, Amazon. Cutting it down to 90 min to appease the virtue signalers who wouldn't watch anyway was a brilliant choice. /s Michael & David were great, but there was just no rescuing this mess.

  • 6000percentme
    6000 percent🇵🇸🇵🇸 (@6000percentme) reported

    @RyanTmhg @7ahul you're right, maybe I should learn to value my time more. but this isn't about me, this is about the terrible product amazon has shoveled out

  • ChrisRMcGuire
    Chris McGuire (@ChrisRMcGuire) reported

    To explain what I meant by this, and why Nvidia wants to sell to China so badly: Nvidia’s Q2 FY26 SEC filing revealed that 53% of its revenue comes from three customers, 85% from six customers. These are almost certainly the four U.S. hyperscalers (Amazon, Microsoft, Google, Meta) plus Oracle and likely OpenAI. From a business perspective, this is a large amount of risk to carry, given so many of Nvidia’s sales are concentrated in a very small number of customers. If all of those customers ordered fewer chips, or a few stopped ordering Nvidia chips entirely, Nvidia would have to scramble to find customers to make up many tens of billions of dollars in sales per year to keep its current $5.3 trillion market cap. From a financial perspective, it is logical that Nvidia wants to diversify its customer base to hedge against this risk. Unfortunately for Nvidia, the only country that has companies that (1) are willing and able to buy tens of billions of dollars of AI chips per quarter, and (2) are not already large existing Nvidia customers, is China (with the possible exception of national champions in Saudi Arabia/UAE, which pose their own risks). There is no European or Japanese or Korean or Australian cloud provider that is going to spend $200 billion per year on AI capex like U.S. hyperscalers are. Perhaps Nvidia could cobble together a large number of smaller customers to make up any lost sales in this hypothetical, but that comes with much less certainty than established, large customers. This is a legitimate business risk problem for Nvidia. However, this is not America’s problem. The fact is, Nvidia selling AI chips to China poses national security risks for the United States, and every chip it sells to China will allow China to close the gap with the United States in AI. Also, in a hypothetical world where Nvidia loses a significant number of its U.S. sales or customers, it is likely because these U.S. companies switched to a competitor’s product that turned out to be better. That risk isn’t a bad thing from a U.S. innovation perspective; it’s actually reflective of how capitalism works: the government sets the basic rules (i.e., what you can/cannot sell and to whom), and then every company competes for revenue and the best ones win. If Nvidia ever loses a large percentage of its U.S. customers, the way it should seek to retain its $5.3 trillion market cap isn’t by asking the government to change the rules to allow it to sell more chips to China—it’s by making better chips so it earns its U.S. customers back! To be clear, the reason Nvidia is the largest company in the world is because it does make the best products—and there is no reason to believe this will change anytime soon. But if Nvidia is worried its heavy concentration among a small number of U.S. customers carries too much business risk, it needs to come up with solutions that don’t involve diversifying its customer base by selling to Chinese customers—or it should just grow more comfortable with carrying that risk, with the knowledge that it makes the best AI chips and likely will continue to do so for the foreseeable future.

  • CURIOUSFANE
    libby ✨ (@CURIOUSFANE) reported

    @NickBennett__ yeah definitely an amazon problem

  • gpmrntz
    Geoff Pomerantz (@gpmrntz) reported

    @SLusinskis @nypost It is less than a .001% of his wealth I.e., a dime (.10) out of a $100 bill He only has to borrow against less than .0005% of his Amazon stock holdings (~880M+) to make this donation A rounding error / PR stunt