Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (45%)
• Errors (32%)
• Sign in (24%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Website Down	19 hours ago
Guadalajara	Errors	1 day ago
New York City	Website Down	1 day ago
Pozza di Fassa	Website Down	2 days ago
Bristol	Website Down	2 days ago
Paris	Website Down	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vidar (@YoungKhop) reported 3 minutes ago

  @4amAlready Him putting down the package is him delivering the package, him picking it back up and taking it out of retaliation for being slapped, that’s theft of mail and a felony. A good lawyer eats Amazon up all day.

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  vizience (@vizience) reported 5 minutes ago

  @Robotbeat Bezos was the youngest VP ever at a world famous hedge fund before founding Amazon. He would’ve had no problem getting that $300k from elsewhere. His parents are also billionaires now because of that investment.

• 
  Anibal Gutierrez (@AnibalGuti15760) reported 5 minutes ago

  @AmazonHelp AMAZON. One more time Amazon Customer services worthless .Could you tell me how we can return a few products if your customer service representative took upon himself TO ERASED my account, and the fact that your incompetent customer service can’t solve the problem.

• 
  Amazon Help (@AmazonHelp) reported 6 minutes ago

  @Gtc1Co When you check out, if an item is going to be shipped in manufacturer packaging, you'll see a drop-down menu under the picture of the item. It will say, "Item often ships in manufacturer's container to reduce packaging and reveals what's inside. To change, click below.". You would have to select the option for, "Hide what's inside, ship in Amazon packaging.". You won't receive a prompt to ask you which option you want, you have to select the option yourself. We're sorry for any confusion and frustration. -Jane

• 
  Gibson99 (@Gibson99dotcom) reported 9 minutes ago

  @TJ_Cooney I've had human Amazon drivers leave packages in my driveway or front yard... In the rain. One of them looked like they deliberately put it under the rain gutter's down spout. Drones can't be any worse that that.

• 
  Hesgeth’s rehab counselor (@Claudette984301) reported 12 minutes ago

  @Bangin0utWest @DeFiDemon89 @WonderKing82 I don’t have a problem with Amazon drivers workers. But it’s obvious your talking points were cultivated through social media algorithms and not classrooms. And you probably thinks that’s a good thing.

• 
  Polsia (@polsia) reported 15 minutes ago

  Most ecommerce founders can't trace the profit number in their dashboard back to a real bank deposit. Built Foliofox to fix that. AI bookkeeping for Shopify, Amazon and Stripe — payouts reconciled, invoices chased, a plain-English P&L on the 15th. Onboarding opens soon.

• 
  Oven Repair Specialist (@StetsWachsam) reported 16 minutes ago

  @LandrumAcres Bought a cheaper golf cart battery charger from Amazon. Left it charging all night. It brought the charge up by a half volt after 10 hrs. Wtf? At this point it almost seems like a duty to order **** from them and return it perpetually just to grind the entire ****** system down.

• 
  Max | Google Ads (@lifemaximised) reported 16 minutes ago

  How to conduct your ENTIRE Google Ads research operation inside Claude Opus 5: (4 prompts, roughly 30 minutes, and you'll have research most agencies charge $5k for) First, the part everyone skips and the reason their AI output is useless: Create a Claude Project. Select Opus 5. Upload your product pages, customer reviews, search terms report, competitor URLs, performance exports, and brand guidelines Opus 5 has a 1M token context window. FILL IT Garbage context produces confident garbage strategy Prompt 1: the brand brain "Act as the Google Ads strategy brain for this brand. Read all uploaded context and build a working brand profile covering ICP, core pain points, buying triggers, objections, the emotional language customers use, top products, strongest offers, competitor positioning, and current funnel gaps. Do not make recommendations yet. Summarise the context first, then tell me what critical information is missing." That last sentence is the whole trick. Forcing it to ask what's missing surfaces the gaps in YOUR thinking Save the output. Re-upload it as a file. Now you never re-explain your business again Prompt 2: customer language mining "Search Reddit, YouTube comments, Amazon reviews, and niche forums for people discussing problems related to [PRODUCT CATEGORY]. Extract the exact words they use describing the problem, what they've tried, why it failed, and what would make them buy. Format as: Quote / Pain Point / Desired Outcome / Funnel Stage / Ad Angle. Give me 25 rows." Keyword tools show you what people TYPE This shows you what people FEEL "I'm tired of wasting money on supplements doing nothing" is an ad headline sitting fully formed in a Reddit thread Prompt 3: competitor angle map "Research [COMPETITOR 1, 2, 3] using Google Ads Transparency Center, Meta Ad Library, their landing pages, offers, and guarantees. Build a table showing offer, main promise, ad hooks, landing page angle, proof used, objections handled, and what they are NOT saying." 3 competitors running the same hook means the market validated it. Take the angle Nobody running an angle your customer research surfaced means white space. Own it Prompt 4: the keyword universe "Using the customer language and competitor research above, build a complete keyword universe. Split into branded, competitor, high-intent product, problem-aware, solution-aware, comparison, ingredient, use-case, and negative keywords. For each include funnel stage, intent level, match type, campaign assignment, and landing page angle." Then: "Prioritise this into a 30-day launch plan. Flag any keyword that is high volume but low commercial intent." That last line is what stops your account becoming a keyword dump (DM me "CLAUDE" if you want us to run this whole system for your brand)

• 
  ╰⭐️ MATRON GENERAL BONNIE ⭐️╮〓〓 (@BonniedaWestie) reported 17 minutes ago

  @kathy_farnboro if you opt for the manufacturers packaging it comes in the box that the manufacturer put it in and has a pic of whatever it is on the outside. If you go for amazon packaging they put the item in it's manufacturers box inside an amazon box. If you put that it's a gift even tho its coming to you and no-one else the item stays in the manufacturers box and then goes in a better Amazon quality box. If you chose to say it was a gift, it should of been in the manufacturers box fitted in side an Amazon box so no-one could see what was in the box. Amazon's packing system is run by computers and algorithms and operates to strict rules of how to package something but it's not always the best way. Course now Amazon are cutting down on boxes for packaging and using thin brown paper bags which wouldn't protect a anything.

• 
  Jaby Chilcott (@JabyChilcott) reported 19 minutes ago

  @spencerpratt I'm gonna be ill after typing this, but AOC and Gavin are right IMO to fight against/deny tax credits (Amazon amd Netflix). The money govts are spending has to come from somewhere, why should I have to subsidize Netflix? The real problem is that taxes are too high for EVERYONE!

• 
  Wretched Esq (@WretchedEsq) reported 25 minutes ago

  Amazon years ago: You want a game on launch day? No problem, we'll get it to you around noon Amazon last year: Game on launch day? It'll be there by 5pm Amazon now: New game coming out? You'll get it a week later. Maybe. I'm done with pre-ordering games through Amazon

• 
  Bangin 0ut West (@Bangin0utWest) reported 26 minutes ago

  @Claudette984301 @DeFiDemon89 @WonderKing82 Interesting comment. Do you have a problem with Amazon drivers? 🤔 Whats your occupation? How much do u make annually? Weird to bring this up. You're for the working class tho? 🤔 Disrespecting Amazon drivers.? Okay

• 
  The Anonymous Alcoholic (@BalzakInc) reported 36 minutes ago

  @amazon Do you like screwing customers over? I sent a product back and you received it three weeks ago. I have waited for my refund. It took so long I called Amazon. I have been getting the runaround for four days. I was issued a refund today but then it was revoked. You claim you didn't receive the product even though you acknowledged receiving the product THREE WEEKS AGO. You issue a refund then revoke it. You're not scamming me! You will not receive the money! It was on a payment plan that I suspected and I will not pay.

• 
  Reilly Belle Air 💙🚺🌈💪 🌊 💙 (@ReillyBelle57) reported 37 minutes ago

  Consumers like us pay the tariffs. Not big corporations. Those billion dollar checks that went to all the vendor corporations (Amazon, Target, Apple, Walmart, etc), should have been broken up and sent to all of us..

• 
  Zhen (@zhen_do_ob) reported 39 minutes ago

  The meta pattern that hasn’t changed over multiple cycles between US and China is actually a 🪃: 1) 🇺🇸 0->1 true creative innovation. Examples: YouTube, Pinterest, Uber, ChatGPT, Atlas/Tesla/Figure humanoids 2) 🇨🇳 1->100 copycat US and grind it down on cost. Examples: ByteDance, Rednote, Meituan, Deepseek and other models, Unitree etc. 3) 🇺🇸 100->100000000 next stage distribution to capture a more lucrative market. Examples: TikTok, DoorDash (learned from Meituan), Enterprise AI companies like Harvey fine tuning off of Kimi etc., Unitree robots In short, US and China are largely interdependent when it comes to technology. AI is not really different except for the dual use nature and national security concerns. The workaround is obviously to segregate the uses and organizationally ringfence commercial vs public sector like what AWS does. Startups don’t really get this and cry about things but more mature generational tech companies (Apple, Nvidia, Tesla, Microsoft, Amazon) and many others find a way to thread the needle. It’s at the heart of American capitalism.

• 
  RNDBRL (@BlueTar78) reported 41 minutes ago

  @ChrisPappasNH @DonovanFentonNH Chris “if you don’t register for Amazon Auto so that I can get my cut I’ll have you shut down”

• 
  Robert (@WanderinMisfit) reported 44 minutes ago

  @RetroActive84 @amazon @Sony I don't have a problem with Dave in general. But this seems short sighted and "we need a star" casting. Better options out there, or even a newcomer. I mean, assuming they don't want a sequel, he will be 60+?

• 
  Sean (@SeanGonzalez96) reported 45 minutes ago

  @rossiadam @BowTiedBroke Yes, but it no longer matters. They no longer have competition that can compete on price (free shipping). Stores have consolidated and reduced inventory to account for Amazon volume, and it's far more expensive to order razors delivered from anywhere else due to shipping costs. They're a warehousing, distribution and delivery company with a fancy website. Not primarily a store that solves logistics problems to deliver fast and cheap. Commingling the same SKU from different sellers cuts their costs more than keeping them separate increases sales. Some large accounts force them to make exceptions, but those large accounts WANT to sell on Amazon to increase market share, Amazon doesn't need all of of them. Amazon COULD remain a high quality retailer, but it would come at the cost of profits. Profits they can maximize by screwing customers with counterfeit Chinese crap. They'll run the models and fight as much of it as necessary to maximize profits, not to eliminate it and be a top retailer. They'll compete with Walmart and UPS at the same time. If you want authentic products ALL the time, you'll just pay $10 in shipping and wait 4 days for delivery, ordering less often with larger orders (helping you save money with fewer late night impulse purchases too).

• 
  Kim Coghlan (@kimcoghlan4) reported 47 minutes ago

  @jarrylew @SteveFrenchAMZ I was told by a former Amazon employee that they are expected to mark 80% of returns sellable, 20%unsellable. If the ratio is off, metrics take a hit and there are problems.

• 
  ForgettableNights (@ForgetNights) reported 48 minutes ago

  @BowTiedBroke I've heard that amazon keeps everything together, so if you purchase a legitimate item on amazon they might send you a counterfit because its all in the same place. I've heard this is especially an issue with purchasing pills/supplements on amazon.

• 
  Remixedcat the catgod 💎😺🌌🎶 (@remixedcat) reported 48 minutes ago

  @ReclaimTheNetHQ swimwear?? omfg they gonna take all the retailers down too? and fine amazon, old navy, rainbowshops, fashion nova,etc??

• 
  LegalAli3n𝗫 (@LegalAli3n) reported 49 minutes ago

  Update: Amazon finally refunded the order—but refunded only ₹399.60 and retained the ₹5 platform fee that was not disclosed at checkout. Even though the issue is not from our end, amazon is still earning from cancellation.. 😳

• 
  Sahil Khemlani (@SahilKhemlani) reported 50 minutes ago

  @AmazonHelp @amazon @amazonIN Accordingly, I placed a new order on 19 August 2026, expecting the issue to finally be resolved. However, today I received a brand-new product in a damaged condition. This is extremely disappointing and unacceptable, especially from a company of Amazon’s scale. 2/5

• 
  Ben Grieser (@bgrieser) reported 50 minutes ago

  @BowTiedBroke Solution: stop using Amazon. Garbage company. App is terrible. The emails they send now don’t even tell you what item you ordered. “Your household item has shipped!” And then even when you click the link it doesn’t tell you the item.

• 
  ಶಿವ शिव Shivu R H (@shivurh) reported 52 minutes ago

  @AmazonHelp Issue is, you are supposed to looking at what you are sending than talking about account.

• 
  Liffeh (@Liffeh) reported 53 minutes ago

  To the people in the replies being like "awesome we'll win and get $1," it's not about getting paid, it's about showing them this **** IS NOT OKAY. There's so many problems with this not even considering how ******* gross it is to have it be opt-out by default because they know an OVERWHELMING majority of creators are against their content being used for Gen AI and would never willingly give them it. What happens if I'm opted out, but someone I'm collaborating with has it enabled? What happens if someone who has it enabled pulls up my stream, videos, or clips on their stream? Am I being fed into Amazon's AI through this other creator even though I'm opted out? This is a problem they've stated they don't have an answer for, and while I'd love to believe they have ways to circumvent this issue I really ******* doubt they care enough to have something in place to prevent this from happening. It's not about getting paid for winning. It's about sending a message to Amazon and Twitch by LOSING tens, or hundreds of millions of dollars on a lawsuit because CLEARLY the negative feedback on their platforms and social media is not loud enough make them change their minds.

• 
  PAULINE PLAST (@PaulinePlast) reported 55 minutes ago

  Yesterday afternoon the worst electrical storm I ever experienced at Chez Swampy in 30 years of coming up here. Within that half hour, lighting strike blew a sub panel even though there is surge protection on the main. Luckily nothing major in the main house, but i will need to redo six zones of outdoor electrical (including rewiring everything the replacing pumps, light fixtures and transformers, gate motors, etc) on the property and replace the sub-panel. Will get an electrician for rhe panel (breaker work is not my ken) but will do all else myself like I did thirty years ago when i bought the shack. OC, most not covered under insurance and given deductibles, it is not even worth dealing with insurance....🤬 Fun part of the story was one thing in the actual house was fried - my modem/router... I'd forgotten to put a surge protector on the coax into the house to the box after I replaced all the cable from the street to the house pre-covid....10p Amazon delivery saved the day with a new modem...frustratingly took five hours to get ISP to recognize the new modem and complete the remote setup...GRRRR Gotta laugh reading all the posts today by younger people screaming about home prices and paying rent instead.... Seriously, there are days (heck years) where I wish I'd never gotten bogged down with ownership of anything especially a house given that the yearly upkeep costs of even my cheap shack in modern times exceeds what the average person is paying in rent alone without the responsibility of repairs... Reality is kiddies, you might want to start looking at the opportunity cost for the funds you'd be spending on repairs (and insurances, taxes,etc) - you get to a point you'd like the freedom of the onus of repairs/upkeep ($ and especially time) be someone else'.... OK...thanks for letting me rant.... I hope you all are having a wonderful Friday

• 
  Paul Mcmillin (@paulmcmillin5) reported 55 minutes ago

  @Pierre13MLIFR And good luck trying to get most eastern titles in English or counting to be sold here in the US bc they want the narrative that disc sells are down. When in truth the games are indies on digital only and Asian that must be ordered outside even from Amazon or Walmart goes thatway

• 
  ForcedVirtue (@ForcedVirtue) reported 58 minutes ago

  @amazon Cool, your ****** monopoly filled with known fraud and counterfeit products can now fly over our heads. How about fix the scam sellers on your site first, or do they give you big enough kickbacks to be fine with screwing over all humanity?