Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (46%)
• Errors (31%)
• Sign in (23%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Panama City Beach	Errors	5 hours ago
Paris	Website Down	9 hours ago
Belfort	Website Down	14 hours ago
Bordeaux	Website Down	15 hours ago
Phelan	Website Down	22 hours ago
Perpignan	Website Down	23 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dr Shawn P Cicoria (@ShawnCicoria) reported 4 minutes ago

  @AmazonHelp @amazon Stop wasting my time. Your fulfillment is broken. I could develop a raspberry pi hosted vision model that would easily detect a package that doesn’t conform to the expected size as opposed to being flat. And not one fool handling it figured it out it was empty

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  TempVo (@Tempvo_) reported 6 minutes ago

  so um @Twitch is down @amazon is down WTF is going on

• 
  D&V (@d_vwatts) reported 7 minutes ago

  @Michael_L_Rauch @eriqbre @MattWallaceTech Imagine an AV vehicle summit where Waymo, GM, Ford, and Amazon are invited and Tesla is not and they all decide that LiDAR is required because it’s easy to sell and more important they know it will slow thier only competition as well as brand them as dangerous. Impossible right? What about an adminsitration that decided that rural broad band could only be solved by running cable to every rural address? Should they have considered another solution or take the word of the cable companies? I think it’s been a wash so far but a positive in the long run. AV is Tesla’s future.

• 
  Harley XVI (finwizz.live) (@xvi_harley) reported 8 minutes ago

  Amazon has a legal issue with the 5 rupees market fees Amazon is charging you for orders that never reached them So, if a product failed to deliver why should customer pay marketplace fees? My case: I ordered 2 electrical switches from amazon I paid: 138 (product price) + 5 marketplace fees = 143 I got 5 rupees cashback in my wallet Effective payment is 138 rupees from my side There was some issue with amazon logistics and product was never delivered. I asked for refund, they gave me refund. But, they refunded only 133 and deducted 5 rupees for marketplace fees why do i have to pay anything for an order which was never delivered? do we pay transaction charge when transaction fails? NO do we pay anything to a shopkeeper when the shopkeeper is unable to give us the products? NO This is completely illogical and illegal Not only me, lakhs of customer whose orders were not delivered from amazon's side are being charged 5 rupees for no fault of theirs Go and check your orders That means crores rupees per day, which amazon should not charge Amazon needs to refund all this money for all similar transactions to all customers, including the past transactions And rectify that it is not repeated in the future @jagograhakjago @amazon @amazonIN

• 
  हिमांशु (@db2dba) reported 8 minutes ago

  @AmazonHelp Thanks. This one worked out well. But now have a similar issue with another product. Please enable return policy for products. Some products are poor quality really. I have sent an internal message via above link.

• 
  Corey J. Gallon (@CoreyGallon) reported 9 minutes ago

  Prompts are suggestions, not constraints. A model reads a rule as text, not as logic it has to execute. That distinction runs through ". @lizfue's talk "Stop AI Agent Hallucinations: 5 Techniques + Production Patterns", on @aiDotEngineer's YouTube. Elizabeth is a Developer Advocate at AWS, and every technique she covers is a code change rather than a prompt change, demoed side by side on a travel agent built with Strands Agents. - Semantic tool selection. 29 tool schemas go into context on every call, roughly 3000 tokens before your message even starts. Filter with a vector search over a tool database and the model sees only the top three. - Swap tools between turns. In a conversation, tools accumulate in history. Strands lets you clear the tool registry inside the agent loop and add the new ones each invocation. - GraphRAG for questions RAG can't answer. "What is the average guest rating across all hotels in Paris?" gets estimated from three retrieved chunks. A Cypher query against Neo4j computes it across the whole dataset, and returns zero for hotels in Antarctica instead of hedging. - Multi-agent validation. A single agent that gets a tool error will rationalize it into a confident success. Strands' Swarm chains an executor, a validator, and a critic, so the user sees the failure. - Neurosymbolic guardrails. Put the rule in Python, not the prompt. A Strands hook on BeforeToolCallEvent cancels the call when parameters fail, so "max 10 guests per booking" actually holds. - Runtime steering for soft rules. Blocking leaves the user retrying. With agentcontrol, a 50 guest booking gets steered into a split across rooms and the task completes. Rules live on a server and update without redeploying the agent. - Then production. Amazon Bedrock AgentCore gives you gateway-managed tool selection, policies enforcing rules before tools run, steering rules in DynamoDB, memory, and observability. I'm working through the published talks from AI Engineer World's Fair sharing summaries and takeaways. Follow for more!

• 
  Democracy is a DEI Project (@jrh0) reported 13 minutes ago

  Just had the @AMEX to @usbank @Amazon credit card change. What a fiasco! Tried login using pw mgr last week, & they locked me out for 48 hrs. Called. but they refused to fix. Same login worked today. Had stmt query, called and got rude agent. US Bank definitely not 1st Class!

• 
  Jake (@dontbanjake) reported 15 minutes ago

  @Loran58082375 @justinryanio @tim_cook Yeah, that's the issue. I think for MLB it might be easier since the entire season is on local broadcasts. But NFL has massive deals with Fox/CBS/Netflix/Amazon/ESPN that they need to bust into. CFB is similar for the major conferences. But if I could watch the teams I like and do it every game, I am an instant buyer.

• 
  JeffRod, Lethal Aid Designer (@BigTanGringo) reported 19 minutes ago

  @J_Buster_Keaton @amazon I was able to swap back and forth - but the *very* first time I used it the search was noticeably slow.

• 
  Mohammad Nawab Arzoo (@NawabAr09113077) reported 19 minutes ago

  @AmazonHelp @amazon Extremely disappointed with the handling of my delivery. Order ID: check with in DM Despite multiple follow-ups, my order has still not been delivered,the delivery status is on hold. I have already contacted customer support, but the issue remains unresolved.

• 
  Karnav Agarwal (@AgarwalKarnav) reported 20 minutes ago

  @imYadav31 ...sale on Amazon & other platforms whose old stock is sold out. Brands like Xiaomi, HikVision, etc also faced the same issue. Qubo is the real beneficiary in wireless camera segment with the move. CP Plus benefitted in wired CCTV setups.

• 
  Stephen John Lyons (@sjlyons50) reported 20 minutes ago

  @reprinted3D @amazon @AmazonHelp Yep. Just the one shipping company had ‘issues’ finding us, the other 6 companies had no problems, they’d call if unsure, or if we were not at home to ask where to leave things. All the companies Amazon use have been great.

• 
  FindleysFinance (@FindleysFinance) reported 25 minutes ago

  @ThinkAppraiser I don't "know" what will happen. It might seem like I'm timing the market somehow, but I swear I'm not. I'm just looking at the business and valuations. In this case though, I knew amazon going down while it's alrwady cheap would result in MORE upside not less. So I rotated.

• 
  Lalit Ramchandani (@lalit1717) reported 28 minutes ago

  @AmazonHelp Link not working as my mobile number is changed, and there is error arising in updating the same. Request you to help me to get the return picked up at the earliest.

• 
  Mild Mannered Maniac (@80sGeek) reported 28 minutes ago

  @tekbog You do not spend budget and resources on problems you don’t have. Just because Amazon and Google are pushing it doesn’t make it a good idea, be careful. You are spending a huge fraction of your budget and resources on something that adds zero value to your customers

• 
  Jake↑↑↑ (@Eggs_and_Jakey) reported 31 minutes ago

  one major signal of economic change is that at garage sales there is always a ton of amazon returns and items still boxed instead of 50 year old items that were passed down.....this sucks

• 
  Viora Tech (@Viora_Tech_Ai) reported 35 minutes ago

  He said the second benefit most members are missing is Amazon Photos — unlimited full-resolution photo storage that replaces the iCloud or Google storage you're paying for separately. Every Prime membership includes Amazon Photos — unlimited photo storage at full resolution with zero compression. He said most members have never heard of it. "Unlimited. Full resolution. No compression. No file size limits. Every photo you've ever taken — 10,000 or 100,000 — stored at original quality, backed up permanently, for free with Prime. Most people are paying $2.99/month for iCloud's 200GB plan or $9.99/month for Google One's 2TB plan to store their photos. Amazon Photos does the same thing — for photos — at no additional cost." He said the setup takes 5 minutes. "Download the Amazon Photos app. Sign in with your Amazon account. Enable auto-backup. Every photo you take from that point forward uploads automatically at full resolution. You can also upload your entire existing photo library in one batch — years of photos, backed up forever." He said the savings are immediate and significant. "Cancel your iCloud photo storage: save $36–$120/year. Cancel your Google One plan if you were using it primarily for photos: save $36–$120/year. Amazon Photos unlimited storage is included in the $139 membership you're already paying for. The photo benefit alone covers 25–85% of the Prime membership cost." He said the one limitation is video. "Amazon Photos includes only 5GB of free video storage — which fills fast with modern phone videos. For unlimited video backup, you still need iCloud, Google One, or Amazon's paid storage upgrade. But for photos — which are the majority of most people's storage needs — Amazon Photos is unlimited, full-resolution, and free."

• 
  ∞😇, -∞👹 (@GoodThingsOnly8) reported 35 minutes ago

  @BasilTheGreat You can buy axes and other camping equipment on Amazon, wouldn't hurt to be prepared to cut down a tree for firewood, or something...

• 
  Praavin 🇮🇳 (@pravin_looks) reported 35 minutes ago

  @AmazonHelp after 5 days of delivery date still My Medicine tablet not delivered,customer care said package lost in transit but still no update, communication, email, no sms this is the service of Amazon ? In emergency I ordered medicine but I face this issue. 404-2248078-4812365

• 
  Ghosh Sourav (@mesourav_SG) reported 35 minutes ago

  @amazon @amazonIN I've been following up with you and the seller Divaino Home Studiofor ~2 wks. The seller keeps delaying including saying their workers on holiday.Meanwhile the sofa continues to deteriorate. Already spent considerable time explaining the same issue to different representatives.

• 
  normie 𓆏🦔 (@KellytoyDK) reported 36 minutes ago

  @AlexButJust1 yeah I figured. it just sucks because they also have the sega shop website which doesn't have this issue but they often resort to dropping these designs on amazon where **** like this happens

• 
  Qmo (@QmoCrypto) reported 41 minutes ago

  🚨 SOMETHING IS CRACKING UNDER THE S&P The S&P has bled for weeks, and everyone still calls it a "healthy pullback." They have no idea what's coming. Two things changed. First, inflation is back. CPI hit 3.5%, energy's ripping, and the Fed is boxed in. It held rates in July, but three members dissented and demanded a hike. Markets now price ~55% odds of a 2026 hike, and new Chair Warsh made his name killing inflation. He doesn't need permission. Second, the market is a mirage. Five stocks (Apple, Nvidia, Amazon, Microsoft, Meta) are holding up the entire index. 503 names, trading like 5. And the leaders are cracking. Meta just fell 8% in a day, free cash flow down 91%. We've seen this movie: → 2018: Fed hiked into weakness → S&P fell ~20% in a quarter → 2022: Fed tightened into sticky inflation → −25% If the Fed hikes in September, the AI trade reprices, the concentration snaps, and the pullback turns into a crash. My call: this cycle ends 20%+ lower, from ~7,800 toward 6,200. This isn't caution. It's the setup. Reminder: I perfectly called the 22% fall in 2025 when nobody believed, so... Follow and turn notifications on. I post the move before it's obvious.

• 
  Riverrain123 (@RealRiverrain) reported 42 minutes ago

  @kylaschwaberow @MyTeslaMoonship no way its a tv problem, we use a 25 year old tv with netflix, just probably the software. I'd recommend just buying an amazon fire stick

• 
  Gravity Analytica Capital (@GravityAnalyti1) reported 45 minutes ago

  Children use LLMs to cheat. Lazy workers use LLMs to do their job. So no not everyone uses LLMs. Just the people who are going to be replaced by LLMs or will never get a job in the first place. No one pays the cost of the usage though. There is a rule, a Law actually, that you can't extract more capital from any financial system than was commited. Let me give you an example. Company A issues 100 shares and sells one for $10. Company A nows has a market cap of $1000. How much money actually exists? Still only $10. Investment banks, investors and retail, all believe the $1000 is real. But, it isn't. The only way AI survives is if the governments of the world "print" enough money fast enough to fill the gap between reality and financial fiction. This is what people don't understand. Google and Amazon only survived because there were 100s-1000s of companies that went to zero AND (most importantly) because there was 14 years of QE. People like Ed see the great hole underneath. Which is there. And is obvious. You just don't look down very much.

• 
  JustaGuy (@JustaGu89142774) reported 46 minutes ago

  @JennMGreenberg This seems to be a common phenomena among wives/ girlfriends. They don't know what to get their significant other for their birthday, Christmas, whatever, so they ask. Smart move. But when the male responds, they think that's bullshit, I'm not buying that. And their in lies the problem. He just told you what would make HIM happy, but you're not hearing it. Instead, you're thinking of what would make him happy to make YOU happy. Case in point. Every gift giving event my wife and/or kids will ask me what I would like. My typical response is bullets or Crown Royal, unless I have something specific picked out for myself on Amazon. As far is my wife and kids are concerned that specific item usually falls into the category of "a toilet snake." And their response is usually, "What do you want that for?! You have enough bullets!" Or, " You never use that stuff!" My reply is, "Because it's what I want." I usually stand a 50/50 shot of getting what I want, or a new flannel shirt. Men are simple creatures to please. They have simple wants and needs. All you have to do is listen. Buy him the toilet snake. Then watch his eyes light up with glee and his heart burst forth with love for you.

• 
  MMA Spire 🇺🇲 (@X_Spire) reported 48 minutes ago

  @BigHead843 @paramountplus Try logging into Paramount plus with your Amazon login information It's an additional app to download but at least you might get the full catalog your obviously subscribed and paying for

• 
  Alinda Bardhan (@alindak4) reported 56 minutes ago

  @AmazonHelp Could you please clarify how you can be so certain without the order IDto verify the details Rather than defending what appears to be an unprofessional level of service Additionally, the link you provided is not working @amazonIN

• 
  Card Maven (@CardMavenIn) reported 56 minutes ago

  @snaplr357 Issue is not with Millennia CC. You would exhausted the limit on Amazon GVs.

• 
  Abhisek Sinha (@abhisek_4u) reported 58 minutes ago

  @AmazonHelp Unfortunately they didn't provide any support!the link they have shared of another Toy.Upon installation found charger not working-when contact-asked short video,after sending through WA they silent,now shall I return Toyzone product or wait for Charger 2b replaced?V V BAD EXP

• 
  Tony Pajamas (@TonyPjs412) reported 1 hour ago

  @AmazonHelp .. it’s a dead/ broken link. How do you people have jobs