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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
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Website Down (43%)
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Errors (32%)
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Sign in (25%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Belleville |
Errors | |
| Alton |
Website Down | |
| New York City |
Sign in | |
| Green Bay |
Website Down | |
 Harringay |
Errors | |
 Munich |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Stop Right There
(@anewdaysdawn) reported
@AmazonHelp I just received notification that I was charged again for an item that I sent back via UPS pickup. I had a live chat with someone several weeks ago about this and they assured me that it was an error & my return had been received. It was returned, please refund me
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Julian Calaby
(@JulianCalaby) reported
@AmazonHelp Oh yeah, she's well down the process of getting this sorted out. I'm just commenting on the absurdity of the situation.
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Salman Dalvi
(@SalmanDalvi28) reported
@JeffBezos Also would like to ask you about your that if Amazon is a customer centric company then why your guys are not providing a good help or absolute solution about my issue which had been highlighted 20-30 times to both of your team. I think they are not capable so reaching
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SLC_Vol
(@SLC_Vol) reported
@vanessa_giselle @amazon first world problems
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Pan
(@PantheraDraws) reported
@boosterpang Whoops. I must’ve missed that! Go for a regular tablet then (with a good return policy so you can test drive it for a few days and return it if it’s not working for ya. Amazon usually has a solid return policy - I’ve returned stuff after a week of use with a full refund).
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Abhinay Omkar
(@abhiomkar) reported
@dexterslab Amazon seem to follow “don’t fix it if it isn’t broken” strategy.
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skry
(@skry) reported
@spikesharvey @varunramg It's not a class issue, it's a 2-apps / 2-user groups issue. If Amazon has a deliverer app, I hope someone on the software team is in a car trying to use it on the regular. Otherwise you can't find some kinds of problems that are very important but hard for users to report.
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ChadShowbox
(@ChadQueirolo) reported
Hey Amazon @AmazonHelp, a user by @AmandaPresto is claiming to be working for you guys and selling consoles, can you guys explain this? This is a complete scam, please take this down. This is crazy that they are verified!
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CininNh
(@CininNewH) reported
@eb454 @ThatAmish1 @amazon They're pathetically inconsistent. I ordered 2 items on 12/14, both showing anticipated delivery for the 17th. Neither even shipped by that date. One item arrived Tuesday the 21st, the other Thursday the 23rd. But they had no problem promptly charging my credit card.
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Gaurav
(@DeopaGaurav) reported
@AmazonHelp Same issue happened with my other orders like 406-8344989-0048344, 406-3094892-9134725, 406-1875734-0489944 Every where status shows that customer refused it. It seems fresh vendor is fooling Amazon by mentioning customer refused it and customer is waiting for order.
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Rohit kumar pandit
(@Rohitku86226062) reported
@LICIndiaForever Pls. Resolve issue in Amazon while I pay premium policy due through Amazone aap payment not done due to some issue from LIC. Pls. Look into this and resolve issue as soon as possible.
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Joe Yang
(@XCirrian02) reported
@RnaudBertrand Just to add some context Wapo revealed some “workplace issue” with amazon a few years ago and Jeff Bezos bought it as a response. You can’t find another paper more on behalf of American elites. So that’s that
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Salman Dalvi
(@SalmanDalvi28) reported
Also would like to ask you about your that if Amazon is a customer centric company then why your guys are not providing a good help or absolute solution about my issue which had been highlighted 20-30 times to both of your team. I think they are not capable so reaching to you.
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Dan Mathews
(@DanMath41977422) reported
@AmazonHelp I've had a terrible experience with an Amazon customer service representative. Where can I address this?
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Sharwan Kumar Tanbinwa
(@sharwan_kumar56) reported
@amazon Pathetic service by Amazon. I ordered an item and due some size issue I want to return it. 2 times return has-been created. But nobody is intrested to pick-up. Customer service team saying that, we follows our policies, not customer voice.
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Jigar Dhulla
(@jigar_dhulla) reported
@NayanNagda8 @Google @GooglePlay Yes recharged Google Play from Amazon. I am unable to pay from Google Play as well, it throws the same error.
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Jonathan.Taylor19
(@jonathan_t19) reported
@DonnaPo24392090 Plenty of people, as well as myself, spread their work out. If Amazon has a problem with that, they don't care enough to actually enforce it. It's pretty simple and effective for my purposes, but I suggest you research the particulars for yourself, see if they fit your wants.
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Yogendra
(@Yogendr66043647) reported
If you're a normal person and want to get in some trouble then please visit @OptimumNutri_IN Their problem resolving team is top (p.s in the worst) They mentally torture you at this level you can't even imagine. @jagograhakjago @AmazonHelp
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Manoj Rekwaar
(@manojrekwaar) reported
@ShieldVoC @AmazonHelp @amazon All amazon customer care toled only that "sir we are here for your help" but all customer cares told lie, nothing help of any type of problem, if it realy work, then I should receive amount refund on my 1st complaint, But still not.
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Rohit kumar pandit
(@Rohitku86226062) reported
@amazonIN , Pls. Resolve payment issue of LIC policy while we do the due payment lic through amazon payment was failed. Look into matter and resolve issue as soon as possible.
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Clay🎄
(@GhostStalker451) reported
@MargoCatholic @AmandaPresto Amanda's account has been down for a while too. I see Amazon insider and was like "what the" this isn't Daily Wire content.
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(((Pro Democracy)))
(@Gray_is_good) reported
@WSJopinion If workers need government assistance then they aren’t the problem, their employers are. If wages kept up with productivity, the minimum wage would be $27/hour. Amazon can afford $27/hour as a stating wage. So can Wal-Mart. Corporations are too dependent on underpaid labor.
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Deepak Tiwari
(@DeepakT03722073) reported
@AmazonHelp Assistance team is just ignoring the issue with solution at the end do look into this matter
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Mr. Nation
(@Nation_altile) reported
@TheWooper Point them to the Amazon wishlist instead, get a slow cooker or somethin'.
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satyam Raj
(@smartsatyam10) reported
@AmazonHelp I contact several time but my issue is not solve what can I do now
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Ranit Sinha
(@ranit_speaks) reported
@ZEE5helps ZEE5 User Name: Ranit Registered Phone No: 7602224923. Using Amazon Fire TV Stick. The issue persists with the latest zee 5 patch i.e.: 41.202112.2 which was released on fire on 21st December 2021. It is not at all installing for end-users !!!!
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Birds, Outdoor, and Garden Guy
(@yiwakawa) reported
@WyzeCam @duncancheg2 All my cameras work, but the lights and the plugs been offline for few days. It worked for like a day after that Amazon crash, and down again.
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MUHAMMAD IRFAN
(@mdirfanosman) reported
@Flipkart When u wil solve my problem...after die .... So lazy ....itna big brand itna tym lenga isse to AMAZON service dekh le
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Pat O'Leary - Seriously Annoying
(@theoleary) reported
@Highlandista @marcmaron No room. The Nutri-bullet and the accursed Halogen oven that burns the top of everything take priority. The Instant Pot that was 50% off (aren't they always?) is still in its Amazon box a year later. But the slow cooker and the bread maker get regular use, despite the bad press.
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Prabu | பிரபு
(@prabugtweet) reported
@idhivyasrivasan @kryes @isai_ Sister I can't download. Can you please help me out. Getting an error to update region and country settings even though am accessing Amazon India