Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (46%)
• Errors (28%)
• Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Guanajuato	Errors	4 hours ago
Northampton	Website Down	12 hours ago
Township of Evan	Website Down	12 hours ago
Portsmouth	Errors	14 hours ago
Boise	Website Down	1 day ago
Swaffham	Errors	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Carnelian🇺🇸🦖 (@carnelianpagan) reported 43 seconds ago

  The health insurance industry really is broken. I realized this when I sought treatment for eczema. The medication I was prescribed was the same as over the counter hydrocortisone cream, only three times the price. I could purchase the same thing off Amazon for 7 bucks.

• 
  nicknasty206 (@NIckNasty20Six) reported 56 seconds ago

  @JJan1972 It’s so exciting. My only issue is that I’ve been unable to order the ultimate edition because of tax code reasons that are being sorted out. So hopefully that gets taken care of. I have backup order on Amazon, but obviously prefer ultimate edition for the huge price savings

• 
  Michael Boisson (@Shaostoul) reported 3 minutes ago

  @Vltra_MK There's a reason I've been creating HumanityOS as an alternative free open source social media / communication platform for my fam/humanity. We've had too many problems with social media. Bans. Countries blocking platforms. This makes establishing friendships on these platforms dangerous. Then centralized nature of these platforms is dangerous. Governments can demand data from them (IE: subpoena) they comply or face steep consequences. By using this platforms they feed all our generated content/data on their servers to AI (IE: Palantir) to be processed. With AI this means they can now almost immediately find anyone that speaks out against the wishes of the government/corporations. Centralized platforms are wiretaps we agree to install on our devices. The government depends on implicit permission. They're not violating our fourth amendment rights because, we're using these platforms that spy on us for them. Use implies consent. HumanityOS works on an explicit consent method, including P2P and E2EE to ensure only our intended recipients have access to our messages and only the people we permit can message us or see any of our data. Using platforms like Meta, Google, Amazon, X, etc. Self-custodial data is the only way to prevent being spied on by software like Palantir on social media. Can't do anything about Flock cameras or other methods but, at least online comms can be private and secure. We either use alternatives or we're consenting to 24/7 surveillance of every like, post, share, link click, purchase, etc.

• 
  Sindhoor Maddala (@SindhoorLuvsLyf) reported 8 minutes ago

  @AmazonHelp I have DMed the issue. Expecting the compensation to be provided for the serious mixup caused

• 
  David Lee (@davidyhlee) reported 10 minutes ago

  Here’s what I think is really happening with Fable, as opposed to the @DavidSacks pitch, which is heavy on spin and selective framing. (Though I think he is a smart guy who is coming from a very good place.) 1/ Anthropic itself described Mythos as a serious security threat, if in the hands of the wrong people. 2/ Fable was released with guardrails to responsibly deploy Mythos-class capabilities. 3/ Despite highly regarded guardrails (and even overzealous guardrails, derided by many for their extreme nature), a prompt-based 'jailbreak' (persuasive prompting) was shown to unlock responses that, by Fable's own admission, is within the domain of cybersecurity, which it likely isn't supposed to discuss. Someone (likely an Amazon individual or team tasked with red teaming frontier models) reported this to the US Gov't. 4/ US Gov't asked Anthropic to patch this jailbreak. 5/ Anthropic figured it was no big deal, since the specific method of persuasive prompting (jailbreaking) and the specific type of response was (a) also a susceptibility of ChatGPT 5.5, and (b) probably not a big deal in the specific example provided. 6/ US Gov't disagrees with 5(b) because the same general pattern of jailbreak + response could hypothetically be used for much more nefarious and dangerous purposes. Coupled with a generally salty relationship between the US Gov't and Anthropic, this led to a '**** you' from the US Gov't in the form of the export control directive. 7/ US Gov't, though, probably didn't think of the '**** you' as a very serious punishment, since it imagined Anthropic would simply cut off access to users outside of the US, which the US Gov't probably imagined would be the reasonable resolution. (i.e. spank anthropic, don't kneecap anthropic) 8/ Anthropic, however, given the salty relationship, worries that if a Chinese visitor to the US who is clearly not a "US Person" accesses Fable 5, the US Gov't would come down hard on Anthropic. Or maybe an IRGC operative in Iran, or a hacker in North Korea accessing Fable 5 in the US via VPN. etc etc. Therefore Anthropic takes the approach of shutting down access to Fable 5. 😢 9/ Meanwhile, US businesses are losing the opportunity to learn to work with the most advanced AI model the public has ever had access to, and China's open models are given a chance to catch up.

• 
  Amazon Help (@AmazonHelp) reported 11 minutes ago

  @RiazNoddy Please copy and paste the link into a different web browser clearing cookies/cache and enabling desktop mode or try to access the link via desktop/laptop to connect with our team. Copy the link > paste the link in any browse > search the link > login to your Amazon account and once logged in, it will display 2 options, one is "continue previous chat" and other is "start a new chat". Click on start a new chat option, and it will connect to our team. Kindly connect with our team via order related account for our team to check and help you accordingly. -Fasi

• 
  mail box (@mailbox28564784) reported 11 minutes ago

  @amazonIN @amazon kindly update the my refund (Order No. 404-2522400-1760324). facing multiple times issues However, I received a completely wrong product. I immediately contacted Amazon Customer Support and reported the issue.

• 
  Amazon Help (@AmazonHelp) reported 12 minutes ago

  @Kanupriya1606 @amazonIN @Kanupriya1606 We are sorry to know that issue with the Amazon account. In this case, kindly follow up with our Account Specialist team over email for any further assistance as they are the best team to assist you further. -Shareef

• 
  Debjyotisame (@Debjyotisame) reported 13 minutes ago

  @AmazonHelp Link not working again

• 
  AUTONOMOUS - July 16th (@autonomousevent) reported 15 minutes ago

  Humanoids: 2015 vs 2026 Humanoids have been "five years away" for fifteen years now. In 2015 DARPA's best robots fell over trying to open doors and lay there until humans ran in with cables. a fall ended the day. 2026: → ~16,000 humanoids installed globally last year, up from basically zero two years ago → Unitree delivered 5,500+ to paying customers → Figure's factory now builds one roughly every hour → Agility's Digit working real Amazon and GXO warehouses, Unitree's G1 handling baggage at Tokyo Haneda Falling used to mean damage, now they drop, absorb it, stand back up. Earlier robots like ASIMO reportedly cost ~$2.5M and waerenever for sale, yet a Unitree G1 lists from ~$16k. The durability problem, the cost curve and the paying customers are finally moving the same way at once.

• 
  BlackhillsEd (@blackhillsed) reported 16 minutes ago

  @CountryTasha86 I gave my mother a set of adjustable hiking poles for Xmas because she has problems with her balance. If your mom doesn't have a pair, they are pretty reasonable on Amazon.

• 
  Jose Silva (@JoseSil66073647) reported 18 minutes ago

  @SamaHoole Its terrible these residues flow down to the Gulf. Same challenge from the Amazon and Congo rivers. The spike in sargassum and other harmful water algal blooms are exacerbated by these fertilizers.

• 
  Akansha Jain (@Akanshajain05) reported 24 minutes ago

  i was researching viral AI products for my last company and cluely was the most surprising case i found the real story is wild and every founder and marketer needs actually to understand it so let me tell you what actually happened in march 2025, a 21-year-old columbia student named roy lee got suspended for building an AI tool to cheat on tech interviews. amazon rescinded his job offer. harvard rescinded his admission. he posted the whole story on x, it went viral, and within two months he had $20.3M in the bank ($5.3M seed from abstract and susa, then $15M from a16z) it became the most viral AI launch of 2025 with the launch tweet doing 13M views in a week but the interesting part is what happened after the money hit the bank they spent $19M of the $20.3M raised on marketing i.e 93% of every dollar, lit on fire to buy attention. > 60+ content creators on full retainer. > 700+ video editors clipping content 24/7 (per sf standard) > roy lee posting dozens of times daily, embracing controversy, turning company parties and his personal lifestyle into marketing content. the result was over 1.2 billion social impressions in 6 months. 100K signups so ~22K paying subscribers (reverse-engineered from the real ARR) now do the conversion math: 1.2B impressions → 100K signups = 0.008% conversion 1.2B impressions → claimed $7M ARR = $0.0058 of ARR per impression SaaS benchmark is 2-5%. they were ~250x below the floor. on nov 5, 2025 roy himself told techcrunch "viral hype is not enough" on march 5, 2026, lee posted a thread on X admitting that the $7M ARR figure he'd given TechCrunch in June 2025 was inflated then came a series of other things (not relevant for this tweet) so the real lesson here is simple: > a viral launch is not user acquisition > a billion impressions is not retention > $20M raised is not a $20M business the slideshow format works. that part is true. but the format was the visible 10%. the $19M budget was the invisible 90%. and anyone selling you "here's how to replicate cluely" without telling you about the budget is scamming you. all that said credit where it's due. roy lee at 22 years old raised $20M, built a 73-person company, and is ahead of 90% of similarly-funded AI startups that already shut down cluely is genuinely one of the most studied marketing operations of the last 5 years. the strategy is worth studying. just study the whole thing.

• 
  Mark Wells (@Invisible_one19) reported 27 minutes ago

  Consider that all problems that need money could be fixed for just a little less profit: The Scale of Profit:Amazon's annual operating income has surged to over $36 billion.Disney’s consistently clears $12 billion annually. The Cost of the Fix:Closing the local data hub tax subsidy gap nationwide costs around $3 billion to $5 billion a year. The Impact:If the government shaved just 5% to 10% off the top of these massive corporate profit margins through a targeted infrastructure tax, it would generate tens of billions of dollars.That is more than enough to fully fund the physical network, eliminate consumer internet surcharges, and pour massive, stable revenue directly into the Social Security Trust Fund. Best of all? Amazon pays $0 in dividends, meaning everyday investors lose no cash income, and Disney's dividend is so heavily buffered it wouldn't even have to move. The pure unabated greed of corporate America will destroy America. #CorporateAccountability

• 
  NanoLens (@_v_h_r_) reported 28 minutes ago

  @AmazonHelp I am tired of following up with your team! They even cut the calls without resolution! And your team knowing the issue also transfers me to wrong senior who is unable to help. And more than half the time i am hold.

• 
  Ponyboy Curtis (@Dean_J1943) reported 31 minutes ago

  Amazon sucks. Anytime I order clothes there’s a problem.

• 
  Ashish Unadkat (@ASHISHUNADKAT) reported 32 minutes ago

  @AmazonHelp The problem with whoever designed this system is that they open a new ticket every time and play the entire TAT thing. You do not have published TAT so customer has to suffer

• 
  AtheistOwner (@AtheistOwner) reported 33 minutes ago

  @BladeoftheS A majority of my problems are solved if low value garbage couldnt survive off my tax dollar and had to work and contribute to society. Billionaires gives me a product I use like Amazon. What ******** does a worthless retard like @BladeoftheS give me. A discarded heroine needle?

• 
  Fool's Edge (@Fools_Edge) reported 37 minutes ago

  Great post. How I'm allocated is a barbell approach. On the 1 side, go long AI basket. Think semi, data center, memory. On the other side, go long solid names that's been beaten down due to AI/AI capex narrative. Think Amazon (capex fears), Reddit (brought down with software basket). Side note: Some AI names rn kinda reminds me of crypto companies in 2021, like mara, in terms of their runups. I got caught with my pants down in the 2022 dump on crypto publicly traded shitcos, valuable lesson for me. Not calling for a giant crash, I'm personally dancing while the music is playing by being allocated in AI theme during this boom. But realize it is fragile and things can change quick. Lots of leverage building atm, it'll unwind eventually and it'll get nasty. I can't time it though so just riding the wave for now and watching.

• 
  Mr. CCDV (@DJChristopher10) reported 39 minutes ago

  Fix this Amazon. #savestargate

• 
  Ric L (@LCNM_Patriot) reported 43 minutes ago

  @CultLaser Siraya Tech ASA-GF.. pretty much all I print with any more Their amazon prices need to come back down from the stratosphere. It's sitting at $40/roll.. I'm not paying that and need to buy another 3 or 4 rolls. I'm holding out until prime days.

• 
  Amazon Help (@AmazonHelp) reported 45 minutes ago

  @AmitAr88 Please copy that link to web browser and access it from there. You can also access the link from desktop (PC or laptop) web browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link. -Akamsha

• 
  KStef13 (@kjstef1213) reported 45 minutes ago

  Ultimately it comes down to "so what?" Because no one in power will do anything about it. They are entrenched in a system that owes its loyalties to anything other than "We The People". They laws are corrupt, written by a select few (then handed off to the gov't flunky), to benefit that same select few. Anything they claim to fight is pure theater. Anyone who disagrees in action instead of just words, is eliminated via the voting booth or worse... One of millions of examples of the corruption: During covid shutdowns, amazon and walmart had direct inputs into the wording of the regulations spewed out around the country that somehow only allowed shopping through them. Pure croney capitalism. The Constitution? Obsolete. They have figured out how to outsource all of their tyranny to private companies and use that to violate the entirety of the Bill of Rights. We are tax slaves, and they are going to suck us dry and toss the corpse into a ditch when they are done with us. They do not care that they are parasites that will die without a host, they are just going to suck and suck and suck. This assumes the best-case outcome. There might be a demonic/evil intent that is considerably worse. Looking at the UK and the grooming gangs, or the US and Epstein, it is not out of the question.

• 
  Big Berba 🇵🇱 (@BigBerbatov) reported 47 minutes ago

  Ruben Amorim turning down Amazon Prime Video’s All or Nothing documentary last season is starting to make a lot more sense now… 😭Man really said “no thanks” because he didn’t want to end up looking like the worst coach to ever manage Manchester United in an All or Nothing documentary 💀

• 
  Lesley Arrowsmith (@arrowsmithlesl1) reported 48 minutes ago

  @tudorideso24011 @darkwillowz We knew they used NGs scripts - it was the only way they could cut down six episodes to a 90 minute film in the time frame Amazon gave them.

• 
  Deriv.com (@Derivdotcom) reported 49 minutes ago

  Amazon just went from Nvidia customer to Nvidia problem. 😱 - Amazon is reportedly exploring external sales of its custom #AI chips, turning an in-house cloud advantage into a product! - Its broader chip business is already running above $20B annually, and Jassy says it could look closer to $50B if sold like a standalone supplier. - Nvidia still leads, but the AI chip market may be getting more competitive. Source: Nasdaq, Reuters, Bloomberg

• 
  Prasad (@phantomblr) reported 51 minutes ago

  @JeffBezos @amazonIN @AmazonHelp Your aps haslve become **** off late. Unwanted permissions, difficult to navigate,stupid ai help bot,issues navigating to realtime agent support. And to top it, prime doesn't play audio on external speakers earc. Pathetic.

• 
  ganesh (@nemalapurig) reported 52 minutes ago

  Worst service by Amazon two days over my product is not delivered @ajassy and I’m not get the delivery guy contact details @amazonIN if doesn’t have sufficient delivery staff shut down the services why are you wasting my time and money

• 
  Socorro Mondejar (@montego56577) reported 53 minutes ago

  @JeffBezos Thanks Jeff for teaching me something Elon Musk didn't and I need to stop wasting time and money. I did not like working for Amazon and I was terrible at my job there. I'm not meant to climb the corporate ladder.

• 
  Duck it dude (@duckitdude) reported 58 minutes ago

  @AmazonHelp I have a laptop order which was pending from ages and now canceled then I placed another order today and that again went to 'potential delivery issue'. Worst part is I am unable to talk to customer care @amazonIN Is this what you do to a high value order?