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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
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Website Down (47%)
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Errors (33%)
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Sign in (20%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Cincinnati |
Website Down | |
| Toledo |
Sign in | |
| New Braunfels |
Sign in | |
| Salem |
Website Down | |
| Arcadia |
Errors | |
| Seattle |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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George Mossey © ™ 🔵
(@LGM777) reported
@AmazonHelp Your customer service rep told me to contact usps because it’s not his problem. Guess who won’t be getting anymore of my money!!! Amazon is going down hill fast. Taking m my money elsewhere.
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⚾️Astros Angie⚾️
(@sillylilmom) reported
@Vet4Stros @amazon I have one of these 🥴 A friend gave it to me when I was having issues with a stalker.
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Jaisrinivas
(@Jaisrinivas13) reported
@amazon Could you stop the service @amazon delivery boys are facing alot of problems with diz covid
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Amazon Help
(@AmazonHelp) reported
@parkcarola We're sorry to hear this. Without sharing account details, can you tell us more about this? Are you receiving this error when trying to download a book purchased on Amazon? Which device are you using? -Liz
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RAKESH TRIKHA
(@rtrikha) reported
from
Pathankot, State of Punjab
@AmazonHelp @amazonIN @JeffBezos It is really disappointing and shocking that Amazon is sleeping over the problem and not replying after seller claiming high standard of solar light which gone dead in month use now seller n Amazon both mum.Hard earned money gone .Ethical?
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Nitin Kulkarni
(@maveric_nk) reported
@amazon @AmazonHelp @AmazonindiaIn - No response from Amazon. What is the resolution to my issue? #HORRIBLESERVICE
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George Mossey © ™ 🔵
(@LGM777) reported
@AmazonHelp I haven’t reached out to the carrier because i didn’t buy the item from the carrier. I bought it from Amazon so that is who i contacted. Amazon used USPS therefore if there is a problem with USPS Amazon should handle that. I see customer service has tanked at Amazon.
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Rydarr77
(@rydarr77) reported
@AngrontheAngry The only silver lining is their Amazon Prime TV shows are actually not terrible so there is the chance this could be good. Though Amazon is Amazon.
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Jen
(@CharliNye) reported
@GypsyRox1 I can commiserate. My son with similar issues is so obsessed with some young woman he talks to online that he’s spent tons of his money buying her items from her Amazon wishlist. He won’t listen to reason. I’m at my wits end.
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Null_Run
(@Null_Run_Games) reported
@AmazonHelp Each time I spoke to customer service I detailed the issue. -package arrived damage -usps claims the package is to big for their system to accept (>108in girth) -Seller instructed me to contact support for what to do -Seller refused to comply with what support said to do
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vishal sharma
(@vishalshrm855) reported
@AmazonHelp Sriram, do you even try to call me, becoz here I won't able to say my words completely and do you think I am fool that I am gonna to share my account details, that ****** has cancelled my order and I want compensation regarding for that issue which you guys caused to me
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badwottakes
(@badwottakes) reported
@StoryBoundYT Amazon should be writing this down
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Beth of ol' Rosewell
(@PageInHistory) reported
I was 2 clicks away from posting a 'thing' for sale in amazon and the site shut down for maintence two days ago. It sucked cuz I was on a roll but it turned out good because I revamped the idea with more thought. So I go to start things up on laptop & BOOM! Need to do that
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Carol A Park
(@parkcarola) reported
@AmazonHelp No, I'm trying to download the mobi of my own book (I am the author/publisher) through the KDP backend. I will try again later and hope it was a temporary glitch.
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Siddharth Srivastav
(@Siddhar34465013) reported
@AmazonHelp I want you guys to call me and hear me out my full problem in detail because on twitter I can't tell my full problem due to word limit 😡😡
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Brigitte 🇺🇸Resister🌍 Writer/Geek/Nerd
(@NJRugbyGrl) reported
@girlsreallyrule We can't take them down without the media doing their part to show what's real. We know about amazon. How many people are still ordering from them? Pharma companies? Hospitals? Private prisons? Disney not paying some of their licensed authors. People still use all of this.
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Amazon Help
(@AmazonHelp) reported
@Mahesh59834862 As informed earlier, we'll not be able to access your Amazon account details over social platform. Hence, we request you to follow up the issue with our Account Specialist team via call from the link provided earlier for any further assistance. -Ajay
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Mr. Kline
(@MrKlineNEW) reported
@AmazonPhotos It would make far more sense to send an email to all Amazon Photos users when the problem was first identified versus just sending an email two days later after it was fixed. My confidence in Amazon Photos is VERY shaken. Prime customer who also pays for extra storage.
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Brigitte 🇺🇸Resister🌍 Writer/Geek/Nerd
(@NJRugbyGrl) reported
@WriteOnSoThere @girlsreallyrule You're missing the point. There are things that people use everyday that because we are ignorant then we condone. What brands are using private prisons to build stuff? What is the environmental impact of us buying stuff 'cheap'? Amazon Ethics? Pharma? It's a much bigger problem.
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vishal sharma
(@vishalshrm855) reported
@AmazonHelp Now ajay, you want me to login in that account where my details are not safe and you are insisting me to do that which I don't want, are you dumb?
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Randhir Kumar
(@kishna18) reported
@AmazonHelp Well, today I have purchased ZEE5 subscription using Amazon Pay as payment gateway. However my subscription is not working till yet, while talking with your executive on call (the same call where I waited more than 20 min) but the call got disconnected all of sudden.
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mufcmike5
(@mufcmike5) reported
@AmazonHelp are your delivery drivers mongos? Pissing it down with rain and they leave it on the doorstepand it's cardboard
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Ayush Singhal
(@AyushSi30249185) reported
@GooglePayIndia Multiple times I have contacted your CSR, they have opened a ticket but resolved it after I received a cashback of Rs 100 but the issue is not resolved yet Amazon Gift card remains. After getting the ticket got closed I again contacted them but they dropped in between.
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#Folklore
(@Folklore1994) reported
@MinionMania18 @AmazonHelp @canadaposthelps Hi! I am having a similar issue where my return shows as Multiple Pin on Canada Post tracking. Did you ever find any answers to your issue?
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Miep❤️
(@Miep89556286) reported
@wef Why wood?! The Amazon is being broken down, wood from very old forests are burned for the energy supply…. Trees are the producers from our oxygen! Stop this!
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Conor McManus
(@conormcmanus78) reported
@AmazonHelp just received my replacement fire cube and am still having streaming issues with YouTube. Please help...this has been very inconvenient for me as a loyal customer. I really would appreciate a full refund to my account at this point. ORDER # 113-7599172-1263423
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SSATLJeff
(@SsatlJ) reported
@GillMid1 @AmazonHelp I just had a most unhelpful experience with @AmazonHelp about this. I was told that it "was deprecated" - but the ("Supervisor") agent ran me in circles with bs answers before she admitted it. Just another example of Amazon fixing something that's not broken.
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Kenny G
(@thekennyg_) reported
After finally finished watching ‘Invincible’, i gotta say that Amazon hands down got better content than Netflix.
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Donald J. Traplord
(@riddyrocch) reported
@7KeysCP I feel you on a deep level bro, my student Amazon prime just locked off! Now I need £8 a month for my twitch prime goodies. I’m down ****** stQQpid right now
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Conor McManus
(@conormcmanus78) reported
@AmazonHelp That didn’t help... I want to return this item for a FULL refund...i have been dealing with this issue for over a month and have followed all warranty protocols. Your box simply doesn’t stream YOUTUBE TV well so i have had to purchase a new apple box which works fine