Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (48%)
• Errors (28%)
• Sign in (24%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Rices Landing	Sign in	44 minutes ago
Salt Lake City	Errors	2 days ago
Lake Butler	Website Down	2 days ago
Annecy	Website Down	2 days ago
Frankfurt am Main	Website Down	3 days ago
Bridgeport	Sign in	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nick Morris (@albanianHorseWa) reported 7 minutes ago

  @audible_com must be the single worst company to speak to when trying to resolve a problem. Clueless/couldn’t care less staff would happily let you go round the audible & amazon roundabout for hours. Won’t help you sort an issue but happily take your money each month!! A joke.

• 
  Polsia (@polsia) reported 8 minutes ago

  Three tools, one Sunday-night spreadsheet, and margin you can't see until the week is over. Built Skuwise to fix that. One AI desk watching Amazon, Shopify and marketplaces 24/7 — repricing within guardrails, flagging MAP violators, shipping weekly margin reports. Live soon.

• 
  Travis Bradberry (@DoctorBradberry) reported 8 minutes ago

  Leaving a job is not failure. Staying too long in the wrong one is. There’s a difference between having a difficult season at work and being in a role that is slowly damaging your confidence, health, and future. Every job has stress. Every company has frustrating moments. Every boss has flaws. But when dread becomes normal, growth disappears, communication breaks down, and your health or personal life starts paying the price, it’s time to pay attention. Successful people don’t quit impulsively. They read the signs clearly. They know when a role is stretching them and when it is shrinking them. They understand that loyalty is valuable, but loyalty should not require you to abandon your well-being, your standards, or your career trajectory. If you are constantly out of the loop, blocked from advancement, working under toxic leadership, or watching the company lose direction, waiting may not be patience. It may be fear disguised as responsibility. The emotionally intelligent move is not to storm out. It’s to step back, assess the facts, protect your reputation, and create a plan. Update your resume. Reconnect with your network. Clarify what you want next. Leave with professionalism, not resentment. A job should challenge you. It should not consume you. What’s the clearest sign that it’s time to move on? Do you want more like this? 👇 📖 Read my #1 bestseller, THE NEW EMOTIONAL INTELLIGENCE (29% off on Amazon).

• 
  Goose (@Goose67953615) reported 11 minutes ago

  @El_Voni collabs dont make you not indie . glitch stopped being indie when they got money from netflix and amazon and the australian government which was LONG before the tadc collab in fortnite

• 
  Daily updates (@Daily_update_) reported 12 minutes ago

  @amazonIN @AmazonHelp As instructed by Amazon, I submitted all the requested identity documents through the official link. Despite fully complying with every requirement, my issue remains unresolved. Neither my documents have been properly processed nor has any meaningful action been taken.

• 
  aditya jain (@adityajain152) reported 13 minutes ago

  @AmazonHelp @amazonIN If this issue is not resolved with a clear written commitment, full price protection, reimbursement of all EMI-related charges, and a proper resolution, I will have no option but to file a formal complaint before the Consumer Commission (Consumer Court) and raise this matter

• 
  KIRAN (@KiranMortha) reported 16 minutes ago

  @AmazonHelp Submitted a million times. Your team just asks me to wait. You don't resolve the issue

• 
  Solomon (@iamalijandro) reported 17 minutes ago

  CME Group officially launched single-stock futures on Monday, after completing regulatory reviews. The offering includes futures on more than 50 of the largest U.S. companies, covering giants like Nvidia, SpaceX, Alphabet, Amazon, Apple, Meta, and TSMC ADR. CME has partnered with over 35 retail brokers to distribute the product. · Two contract sizes: Standard contracts (100 shares) and 22 micro contracts (10 shares). The micros include the "Magnificent Seven," Micron, Pfizer, and Walmart · Cash-settled: Based on the stock's closing price - no physical delivery · Extended trading hours: Available 23 hours a day, five days a week (Sunday 6 PM ET to Friday 5 PM ET) Yes it matters: · Leverage without complexity: Offers leveraged exposure without the complexity of options "Greeks" · IPO access: Provides a way to gain exposure to stocks with limited supply, like SpaceX · Not CME's first try: A similar product launched in 2002 via OneChicago but shut down in 2020 due to low volume. CME is betting that today's retail trading boom and IPO demand will make it succeed this time. $CME $NVDA $SPCX $TSM

• 
  DeepYield (atul gaikwad) (@deepyield_fs) reported 19 minutes ago

  @AmazonHelp I have already connected with Amazon support chat and I was informed that its known issue from Amazon side and that issue will be fixed soon, but now it's over 2 months.

• 
  DAspeakz (@DAspeakz) reported 27 minutes ago

  @AmazonHelp No one till now reported or came for a pick up ! 6 times pick up not possible ! You guys are pathetic #amazonindia #amazon @amazonIN @amazon when can my issue will be resolved ?

• 
  PB Carter (@IslandofBudo) reported 28 minutes ago

  @RupertWheeler2 The cat food that treats this is expensive. We now use an oral gel called: “Methigel by Vetoquinol” from Amazon. Put a small amount in his mouth(rub in teeth) every night. No more problems and is cheap-lasts a long time!

• 
  Alvin (@Alvin1492840) reported 30 minutes ago

  Setup 11: She set up parental controls so the grandkids couldn't order movies by accident. Her father babysat his grandkids every other Saturday. The kids knew how to use the Fire TV. They navigated to their shows, pressed play, and watched. Simple. The problem was they also knew how to navigate to the Prime Video store. Twice, the 6-year-old had rented a $5.99 movie by accident tapping through the purchase confirmation before anyone noticed. Once, the 8-year-old found a horror movie thumbnail that gave him nightmares for a week. She went to Settings → Preferences → Parental Controls and turned them on with a 4-digit PIN. She restricted purchases so any rental or buy required the PIN no more accidental $5.99 charges. She set content restrictions by age rating so the home screen only showed age-appropriate content when the PIN lock was active. She enabled the PIN requirement for app launches on specific apps she didn't want the kids accessing. From that point, the grandkids could watch their shows freely without the risk of purchasing content, stumbling onto mature thumbnails, or opening apps they shouldn't be in. The PIN gave her father control without requiring him to supervise every remote click. She told him Amazon enables purchasing by default on every Fire TV device. A child or anyone holding the remote can rent or buy content with a single click unless the parental PIN is active. Amazon benefits from frictionless purchasing. The $5.99 accidental rental is revenue. The PIN that prevents it is buried in a menu most parents and grandparents never configure.

• 
  रथ रोको पार्थ ... (@HinduWarriorRr) reported 31 minutes ago

  @AmazonHelp @amazonIN I already checked with my neighbors. No one has received it. 9:05 it shows delivered and I called you in 40 mins as soon I saw this delivered still since yesterday no one from ur team bothered to call. I called cust care nd she said sys not working call us after 1 hr

• 
  Moksh Malik (@mokshmalik5775) reported 33 minutes ago

  @pinelabsprepaid I bought an amazon prime voucher from @TheJupiterApp issuee by you and now it is not working because it is showing expired as the date is 27th July. I tried even on 27th but I was not able to redeem it and now it is showing that it is expired. @PineLabs

• 
  Elizabeth Greene (@Junglr_LLC) reported 33 minutes ago

  I do not believe rising sales automatically mean your ad strategy is working. Sometimes it just means your strongest products are doing what they were already going to do. I see this all the time in Amazon accounts that look healthy at first glance. Sales are up. Blended ACoS looks acceptable. The dashboard gives everyone confidence. Then you break performance down by product line. And the story changes. One or two hero products are carrying the number. The rest of the catalog is flat, inefficient, or quietly absorbing budget. That is the problem with top-line reporting. It tells you what happened. It does not tell you why. Every product line has its own: Seasonality. Demand curve. Margin profile. Conversion behavior. Growth potential. Roll all of that into one account-level average, and you lose the detail that actually helps you make decisions. You stop seeing: Which lines deserve more budget. Which lines need a conversion fix. Which lines are wasting spend. Which lines should have been cut months ago. And because the total still looks good, nobody digs deeper. The hero products keep selling. The dashboard stays green. Weak decisions survive inside the average. That is not strategy working. That is strong products covering for poor allocation. The brands that outperform review performance by product line every week. They catch dead weight earlier. They move budget faster. They protect margin before the problem shows up in the top-line number. Look, you can have rising sales... But if weak product lines keep hiding inside the average... You will keep funding the wrong parts of the catalog. P.S. While you are still reviewing blended averages, competitors may already be moving budget into the products with real upside. Book a free Amazon Ads Diagnosis Call. Link in the comments.

• 
  Gabriel (@GabrielNeo9) reported 36 minutes ago

  𝗔𝗜 𝗗𝗮𝘁𝗮𝗰𝗲𝗻𝘁𝗲𝗿 𝗕𝘂𝗶𝗹𝗱𝗼𝘂𝘁 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝘀 𝗥𝗲𝗰𝗼𝗿𝗱 𝗥𝗲𝘀𝘂𝗹𝘁𝘀 𝗳𝗼𝗿 𝗣𝗼𝘄𝗲𝗿 𝗘𝗾𝘂𝗶𝗽𝗺𝗲𝗻𝘁 𝗠𝗮𝗸𝗲𝗿𝘀 > Vertiv Holdings $VRT reported Q1 2026 adjusted earnings up 83% year on year as hyperscalers accelerated orders for liquid-cooling racks, power distribution units, and thermal management systems for AI server clusters. > The company carries a $15 billion project backlog — up 252% from a year earlier — and guided Q2 2026 revenue at $3.25-3.45 billion, implying 28% year-on-year growth. 𝗘𝗹𝗲𝗰𝘁𝗿𝗶𝗰𝗮𝗹 𝗮𝗻𝗱 𝗜𝗻𝗱𝘂𝘀𝘁𝗿𝗶𝗮𝗹 𝗘𝗾𝘂𝗶𝗽𝗺𝗲𝗻𝘁 > Eaton $ETN grew its electrical order book 42% organically in the most recent quarter, with its electrical backlog up 48%. Data center switchgear and power distribution are the primary demand drivers. > Caterpillar $CAT reported Q1 2026 Power Generation segment revenue of $2.817 billion, up 41% year on year, as data center operators accelerated procurement of uninterruptible prime-power backup capacity. 𝗜𝗻𝗳𝗿𝗮𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲 𝗖𝗼𝗻𝘁𝗲𝘅𝘁 > The Big Four hyperscalers — Amazon $AMZN, Google $GOOGL, Microsoft $MSFT, and Meta $META — collectively plan to deploy over $630 billion in capital expenditure in 2026, roughly a 62% increase from 2025 levels. > Power constraints remain the primary bottleneck limiting new AI capacity additions, a dynamic that positions electrical equipment, thermal management, and prime-power backup generation suppliers as structurally advantaged through at least 2027 and into 2028.

• 
  Commonsense Conservative 🇺🇸🗽🦅🦬🎗️ (@UplandHunterVA) reported 37 minutes ago

  @ksorbs Amazon is going to have their own “Snow White” and “Supergirl” problem with “Reacher” now.

• 
  Aswin Subramanyan (@aswinsastrology) reported 38 minutes ago

  @amazonIN @AmazonHelp This is extremely disappointing. Today, a delivery agent for my Seachem Pristine order called me multiple times within a short span. I was attending a death in the family and had kept my phone on silent out of respect. When I returned the call within minutes, instead of understanding the situation, the agent rudely questioned why I did not pick up the call and abruptly disconnected. This is not the first experience. I have faced similar instances of discourteous behaviour from Amazon delivery personnel before. Customers understand that delivery schedules can be challenging, but basic courtesy and professionalism should not be optional. A customer being unavailable for 20–30 minutes in a 24-hour day does not justify rude behaviour or refusing delivery. I request Amazon to look into the conduct and training of delivery agents and ensure that customers are treated with basic respect. Note: If you cannot complete the delivery today, don't bother. Cancel the order and issue my refund. Since this has been a constant theme that @amazonIN cannot seem to address, I will rethink using it at all.

• 
  Jai Kundnani (@JaiKundnani) reported 39 minutes ago

  @amazonIN Very disappointed with @AmazonHelp @AmazonIN customer service. Called regarding my refund, but the executive couldn’t resolve my issue and disconnected the call. My issue is still unresolved. Is this the service Amazon provides?

• 
  Sonia Shenoy (@_soniashenoy) reported 48 minutes ago

  Across global markets, there is now a credit market confidence crisis that has been triggered by AI-related 'circular financing' we should be aware of it is now spreading from NVIDIA across the entire hyperscale cloud service provider sector. yesterday Oracle’s five year CDS was quoted at 215bps , which essentially means investors now need to pay $215,000 annually to insure $10mn of debt against default! NVIDIA's 5 year CDS recorded its largest intraday single day increase on record, Oracle was downgraded by S&P to BBB- with its CDS widening to 215 basis points, and Alphabet reported negative free cash flow for the first time since going public infact , prices for credit default swaps tied to Oracle, SpaceX, Alphabet, Amazon, Meta, Broadcom and Nvidia have all risen to record highs in recent days The AI debt concern is growing rapidly as per data, AI Companies have issued $236 Billion of Debt in Just Five Months. Meta’s latest borrowing cost for its $12bn Texas data centre rose significantly to levels closer to junk rated bonds! all of this is showing up in stock market prices too yesterday the south Korean index was down 10% stocks like SK Hynix , Samsung are seeing steep sell offs The global AI industry has now become one that is running on borrowed money Companies are pouring money into the physical side of AI long before they can see what it will earn them. interesting to see how this plays out . Thoughts ?

• 
  Jyothinarayan P (@PJyothinarayan) reported 51 minutes ago

  @AmazonHelp @amazonIN @amazon Amazon did not reply anything to my problem of yesterday. If I contact them, they will ask to contact customer care chat for registering problem. After contacting, they will keep quiet. Even delivery executive never contacted me before delivery.

• 
  13F Pro (@13F_Pro) reported 53 minutes ago

  Amazon shutting down its own frontier models isn't a retreat: it's a pivot to margin. AMZN never needed to win the model race; it needs to sell the picks and shovels to whoever does. $AMZN

• 
  Saumya (@_saumya_08) reported 55 minutes ago

  @AmazonHelp I had connected and they told issue will be resolved in 24 hours but no action taken.

• 
  MasterUp Trading Stocks, Crypto, Forex, Fut, ETF (@Tradinguru55) reported 58 minutes ago

  $AMZN: Amazon winding down several flagship AI models in strategy revamp: report

• 
  Russell (@major2571) reported 59 minutes ago

  @jared__lambert @smartereveryday The problem is a lot of wealthy did exploit their workers. Or very nearly so. Amazon, Walmart, anyone who shifted manufacturing over seas where the labour standards are nearly non existent. Again the slider was a great visualization to explain the principle. But it is mostly applicable to manufacturing specifically I would add. A tech company like Nvidia or Apple is a totally different game. Although they both deal in manufacturing. The tech side is a lot easier to keep the triangle centered. If that makes sense. I also know where you’re coming from. It took me 25 years to unlearn the bad capitalism I was taught and mislead about. My brother still thinks all corporations and rich people are bad. It’s a tough mentality to break as the scapegoat is so easy to identify. Reality is much more complicated.

• 
  John (@John87343095) reported 59 minutes ago

  @EndicottInvests They're pricing in a broken business model. Management here panicked. Amazon is going to finish them off.

• 
  R🅰️bbitLeader🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@RabbittLeader) reported 60 minutes ago

  @AlexfromBabylon @Defiantclient2 Highly questionable if these small array and hence low quality D2D sats will ever be profitable for Starlink or Amazon because they will start with zero customers and will only work outdoors. And if they fail with interference levels will need to drop to VLEO and more problems.

• 
  Buni eard (@Buniear10foils) reported 1 hour ago

  @CamHenlin Get out from under my hood dammit lol literally I have white wire running to my Amazon fan that was gonna fix my ac! (it was the compressor )

• 
  Cloud Yoda (@ocloudyoda) reported 1 hour ago

  🌏 Nikkei down 3.95% is the lead — chip stocks are in a full-scale selloff after Amazon reportedly wound down most flagship AI models in a strategy overhaul, detonating the AI capex narrative that's held semis aloft. $MSFT

• 
  Rk (@Rk71279916) reported 1 hour ago

  And it gets worse. 🧵 (1/6) After Amazon failed to follow up, I spent my time chasing support through chat and calls. Finally, I was told to SELF-RETURN the incorrect product. So the customer has to fix Amazon’s fulfilment mistake. Fine. I tried. @AmazonHelp