Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (47%)
• Errors (28%)
• Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Fléron	Website Down	7 hours ago
Melbourne	Sign in	11 hours ago
Township of Evan	Website Down	12 hours ago
Los Angeles	Sign in	1 day ago
Lillers	Website Down	1 day ago
Ciudad Jardín	Sign in	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Obamalisk the Tormentor🇵🇸 (@JackDexterity) reported 3 minutes ago

  @MauiLiberty @FFRF If you tried to ban the legal mechanisms by which Sharia law is enforced in the United States, you would suddenly find yourself staring down the barrel of Amazon and Doordash. Religious courts are small potatoes compared to what corporations do with binding arbitration.

• 
  Mubashir Shah (@MubashirSh88019) reported 7 minutes ago

  "What does your RESEARCH process look like? Where do you focus THE most?" I get asked this a lot. Most people expect me to say Reddit. Or Amazon reviews. Or YouTube comments. … I don't start with any of those. I start with the data on the account. Top spenders. Winning ads. Post-purchase surveys. The customers who already pulled out their card. … Here's why I work this way. I would never tell Reddit what I'd tell a close friend. Neither would you. Online, everyone puts on a brave face. Reddit even forces people into community speak, so what you're reading isn't the voice of the customer. It's the customer performing for strangers. … But someone who already bought? Who filled in a survey telling you why they bought, what they tried before, what almost stopped them? That's the close-friend conversation waiting for me on the account. … And when I'm working with a brand at 8 or 9 figures, one more thing is true: They've already gone past Reddit. Reddit is for when you're at zero. That account has proven avatars, proven angles, proven messaging that took real money to validate. So my job isn't to reinvent from scratch. My job is to read what's already winning and double down until I squeeze new winners out of it. … One winning ad on a good account gives me dozens of iterations before I ever need to open a forum. New formats, new avatars, new angles off the same proven idea. There's too much work sitting in the existing data for me to go digging anywhere else first. I focus on the people who already paid.

• 
  Polsia (@polsia) reported 8 minutes ago

  Your competitors are adjusting prices right now. You're not. Built CompeteIQ to fix that. An AI agent that watches hundreds of retailers in real time and automatically reprices your products via Shopify, WooCommerce, Amazon, eBay. Set your margins, your rules. Let it run.

• 
  Pratham khanna (@Portfolio_Bull) reported 12 minutes ago

  A law student named Supriyo Ranjana Mahapatra from Odisha opened Amazon to buy an ASUS laptop worth ₹23,499. After discount, it showed just ₹190. He placed the order, and Amazon even confirmed it. A few hours later, Amazon called saying it was a pricing error & cancelled the order. Supriyo took Amazon to consumer court. Amazon argued, "We're just the platform. The seller made the mistake." The court replied, "If the platform is yours, the responsibility is yours too." Result? Amazon was ordered to pay ₹45,000 to the customer.

• 
  Amit Maurya (@amitkm192) reported 18 minutes ago

  @AmazonHelp Just 1 question. What is problem in calling delivery agent and ask his status.

• 
  SJ 2 (@simonje2405) reported 19 minutes ago

  @AmazonHelp I have come to know the names of some twenty customer care representatives during this time.... So far none acted swiftly and none made any valuable move towards resolving the issue

• 
  Polsia (@polsia) reported 24 minutes ago

  Your competitor drops price at 2am. You find out at the Monday meeting. Built CompeteIQ to fix that. It autonomously monitors Amazon, Walmart, and Shopify pricing, listings, and ad spend around the clock, adjusting in real time. No more reactive positioning. Live soon.

• 
  Chris Mc (@Vaphilly624) reported 27 minutes ago

  @EITMonline Sir, we've located your Amazon pallet, it's down at the bank. Please bring your debit card to confirm it's your item.

• 
  Quiet Wealth (@QuietWealth_UK) reported 30 minutes ago

  You can spread your cash across two different banks for FSCS protection. But if both run on the same cloud provider, you haven't actually diversified anything. Four American tech companies just came under direct UK financial regulation for the first time today: Microsoft, Google, Amazon, and Oracle, officially designated "Critical Third Parties" to the UK financial system. Why that matters to your "two banks" plan: over 65% of UK financial firms run on these exact same cloud providers underneath. Your bank app, your insurer, the platform you check your ISA on, most of it sits on the same handful of servers. Split your cash across two banks, and if both happen to run on the same cloud provider, you've just given the same single point of failure two different logos. The Bank of England, FCA, and PRA can now directly demand resilience testing and incident reporting from all four companies. That's not a coincidence. It's a response to real precedent: the July 2024 CrowdStrike outage and a Swift payments outage the same month both rippled across multiple institutions at once, for exactly this reason. There isn't a clean fix for this one. But knowing the safety net has a hole in it is worth more than trusting a net you never actually checked.

• 
  Simon What (@Whachazuck) reported 32 minutes ago

  @NostalgiaFolder Does the accounts, play CS, can it still get on Amazon, X uses lot of resources probably fall down there. Nvidia will hit you with a lawsuit for using, anticompetitive nonAI compliant.

• 
  Sagar Borude (@Finix_India) reported 32 minutes ago

  @AmazonHelp Stop sending these repetitive automated templates. I have already tried connecting via your standard chat links, and the support executive bluntly refused to help. My issue is serious: 3 Prime deliveries failed in a month, causing heavy professional work disruption.

• 
  Ankush Mittal (@TheAkMittal) reported 35 minutes ago

  @delhivery Such a pathetic service , delivery guy is not giving my shipment due to your side issue. Please handover my parcel, or just close your company if you can't solve it. AWB - 13372276099571 #Amazon @amazonIN

• 
  Aniruddha Chowdhury (@Aniruddha98_Cho) reported 36 minutes ago

  @AmazonHelp Order number 404-7212693-5481913 wrong product and Order number 408-7844307-5558709 damaged product till not responding for solving the problem

• 
  Lynn Heilmann (@jaslyn1701) reported 39 minutes ago

  So, @Amazon sent me a word salad response that does nothing to address my delivery issue. Typical. Guess they don't care about customers anymore.

• 
  Rajendra Bagariya (@rajendra4979) reported 42 minutes ago

  Hey @amazonIN it’s been 21 days since my return parcel was picked up, and I still haven’t received my refund. I’ve contacted support but the issue remains unresolved. Please look into this and process my refund as soon as possible. #Amazon #RefundDelay

• 
  Joseph Gray II (@jsg_squared) reported 44 minutes ago

  @Blackwellboy That’s an LPN sticker on the outside of the bag. That unit was opened and returned to Amazon like that. I’d escalate through customer support, they sent you an empty box. I’ve had to graphic card related issues with Amazon. 1 where the box had previously been opened and it was missing. Another where a scammer has swapped out a graphics card in an internal enclosure from a 3090 to a 2080. Amazon does nothing to penalize or prevent this sort of activity. Don’t give into their BS about a police report.

• 
  MJ (@WE4JAIN) reported 45 minutes ago

  @AmazonHelp What non sense.. Ur reply directs me to customer service, which I have already contacted 3times..what a waste of customer service from amazon.. Directing here there here there... Please invest what's the issue and then try to resolve.. You are such pathetic customer care

• 
  mohanasundar (@MohanasundarN) reported 46 minutes ago

  @AmazonHelp When I saw this message, I thought Amazon would promptly help resolve the issue. Instead, it seems to be just a message showing they're responsive. I haven't received any reply to my private message.

• 
  Nagesh (@NSGawade) reported 47 minutes ago

  @BSNL_MH @BSNLCorporate Dear BSNL, ₹147 was deducted via Amazon Pay for my mother's mobile recharge, but the recharge failed. Your customer care confirmed it was a technical issue but gave no information about the refund. Please resolve this or refund the amount at the earliest.

• 
  Daryl The Pool Guy (@MitiskaDaryl) reported 49 minutes ago

  @libsoftiktok @MarkLevineNYC No we don't moron. We have a loser problem. The reason that they won't just deport them all is because they are tied into the economy. They pay more in taxes than Amazon, who thanks to the Big Billionaire Bill, has received something like $126,000,000 TAX RETURN.

• 
  rain (@rainbauu) reported 51 minutes ago

  @JanetMeeham @teamveganfta cow agriculture *is* ruining the environment, yes. as much as methane emissions are a part of this, i dont think its valid to reduce it all down to that. the amazon is being torn down for cow agriculture and growing the food that feeds the cow (and leads to less efficient food)

• 
  Mohan Lal (@MohanLa84) reported 51 minutes ago

  @AmazonHelp hello, My order is to be delivered today. But it ain't even out for delivery yet. What's the issue ?

• 
  Brad (@itsmeBradMC) reported 53 minutes ago

  @eve_bouff The headline is so misleading..the books are banned in elementary schools not banned outright Also if the parent really wants their 9 year old kid reading 1984 they can get it overnight on amazon or instantly on kindle and audible. Probably go to the public library down the road if they couldn't buy them.

• 
  Thomas Edwards Jr. (@ThomasHEdwards) reported 54 minutes ago

  Why are we the richest, most connected, most medicated generation and also the most depressed? The enemy taught us a game and now we're all pretending is working. We got Amazon Prime, three streaming services, therapy on demand, and antidepressants in the water. And still, 86% of us won't say we're happy. Something is not adding up. And it's not you. What if the problem isn't your effort, but the game itself?

• 
  I.N.D.I.A (@INDIA1627689) reported 54 minutes ago

  @AmazonHelp Good tactics wear down the other person with condescending imbecile obvious comments. 1. How does a private citizen mail a mobile battery without getting arrested ? How ??? Tell me and I will do it. Cuckoo.

• 
  Happy Wife, Proud American (@happywife1984) reported 54 minutes ago

  Amazon has a Welcome Home program that helps "newcomers" obtain legal status. One foreigner starts working for Amazon and then brings their whole family over with the company's help. The biggest problem is the third-party contractors they use for delivery. They don't care who their contractors hire, as long as their packages get delivered.

• 
  DAD.PRG - making BombBloke (@dad_prg) reported 55 minutes ago

  So I'm building a decent Android TV JellyFin client - just want to talk a bit about owning your own stuff given the current furor from Sony etc, and about enshittification given recent Plex activity. Yeah I know, bit out of my retro lane but I wear many hats and I think us retro types mostly have a similar view of ownership and enshittification. So basically I love Plex. I got annoyed with Amazon Music deleting stuff and concluded it was time to move on, and Plex let me host my own stuff on my own server that I obtained by whatever means, and it gave me a Netflix/Spotify experience. Great. It bridged the gap between convenience and ownership because carrying a bunch of CDs and a player with me isn't feasible and a collection of Blu Rays is also its own hassle if you're out and about. So this works for me - it gives me a level of ownership that I'm comfortable with, nobody will modify it to appease the crazies and nobody will delete it because of rights. However, Plex started getting greedy. Uber-expensive lifetime pass, stuff starting to show up that shows they want money, and to do that they want to shift away from showing me my stuff for a reasonable fee. So JellyFin. It's light and open source. Fantastic. Needs a nicer Android TV client, so here I am. And what I am absolutely 100% clear about is that nothing I do will mess with your ownership of your stuff, and I will avoid offerings that require a subscription. So, that means there'll be a few features I can't offer, but that's where I'm putting the balance. No AI recommendations. No chat between users. No "bob watched Better Call Saul 5 minutes ago". No achievements. That's where the line is. If you like where I've drawn my line, keep an eye out, I'm hoping to have this out for people to test in the not too distant future. Thanks for reading this far if you made it to the end!

• 
  Lakshya (@Lakshya_gurha) reported 55 minutes ago

  Jeff Bezos built Amazon on 4 rules. That's it. He said so himself. 1) Obsess over customers, not competitors 2) Invent - don't accept problems, invent your way out 3) Think long term - most initiatives take 5-7 years to pay off 4) It's always day one

• 
  Bleachers. 🇬🇧 🍺🥳 (@Bleache1rs) reported 58 minutes ago

  @kbeats327 @Telegraph A New York businessman has pulled out & cancelled building a billion dollar office block, Amazon are in the process of closing down five warehouses. In Seattle, Amazon has moved it head office out and are about to close several warehouses, Starbucks have pulled their head office out & closed several of their coffee shops.

• 
  Travis Lausch (@lauscho1) reported 1 hour ago

  @WhyThoBoucher @RaceWeather @EchoParkSpdwy broadcast in such a way that I can't watch the finish of a race. I dunno if it's a user issue, or something to do with accessing TSN through Amazon Prime on a Roku box, but I've missed more ends to NASCAR races than I care to admit because of incompetence.