Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (47%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Atlanta	Errors	8 hours ago
Seattle	Website Down	1 day ago
Dartmouth	Website Down	2 days ago
Brisbane	Website Down	2 days ago
Chandler	Errors	2 days ago
Phoenix	Errors	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Photozenthesis (@CatsTusk) reported 8 minutes ago

  @KimKatieUSA @amazon ICE funding problem? Simple, actually start levying MAXIMUM fines on the companies employing these border jumpers.

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  anthrobotic_rethink (@robotic_rethink) reported 15 minutes ago

  @JasonBassler1 Imagining my next Amazon Prime Air drone delivery… it scans my roof & yard on the way down😳 and suddenly I’m hit with targeted ads for new shingles, gutter guards, and that patio furniture set I didn’t know I needed.

• 
  Jerry Lee Colbert (@jerryleecolbert) reported 15 minutes ago

  Also, @SamsungUS , your paid shills on Amazon who are saying $500 is a great price for a 2TB SSD, are obviously paid by you. You are not fooling anyone. There is no SSD in the world that is 2TB worth $500. SSD prices over the years had been going down, and now it has increased by 150%. You all have definitely escaped from the insane asylum.

• 
  Shaikh Mohd Umair (@ShaikhMohdUmai1) reported 17 minutes ago

  @AmazonHelp Hello Nivedhan, I am posting today's order which has again been cancelled as I had availed a lucrative offer promoted by AmazonNow. I hope you would understand that this is a completely different topic than the earlier issue. Why is Amazon being so misleading or deceitful?

• 
  GaryBazel (@GaryBazel) reported 19 minutes ago

  @TheRealAnjrue @amazon @PrimeVideo Same here. What’s up with this. My LG TV doesn’t have this issue. Just google Hisense ?

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  hy (@TheMindOfHY) reported 20 minutes ago

  Make piracy great again. - The entire GNX album is no longer on Apple Music, Amazon Music and TIDAL - The Drake diss 'euphoria' was also removed from Apple Music - The "Luther" music video with SZA is no longer on YouTube You should be downloading any piece of art, music, or content that you enjoyed to your own hard drive, because it can be taken down (or altered) at any moment. (After buying the original physical copy, if available, of course.)

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  sam (@sam193690281224) reported 20 minutes ago

  @AnujaJaiswalTOI This shows that Amazon have a better server as they can handle big billion Sale very smoothly for more lac customers punching order in midnight which includes making of payment.

• 
  malcolm j bradshaw (@malcolm_info) reported 20 minutes ago

  I attempted to sign in to an Household account on Audible while in Spain and I have now lost all of my purchase history on my Amazon account - plus I can’t get into the audible items

• 
  Anna writes (@anna_writes0) reported 23 minutes ago

  I was checking a book on Amazon recently and the topic itself wasn’t bad at all. The problem was the presentation. Weak subtitle. Confusing cover. No clear audience targeting. It reminded me that sometimes books don’t fail because the idea is terrible… They fail because buyers don’t immediately understand the value.

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  Elijah VFG (@theElijahVFG) reported 24 minutes ago

  Telling entry-level engineers to "learn AI" is lazy advice. Here's what I'm actually doing as an SDE at Amazon to stay relevant: Read the fundamentals. Not the AI hype. I'm working through Designing Data-Intensive Applications and AI Engineering right now. These books predate the current panic. They'll outlast it too. Learn to manage AI, not compete with it. I use an agentic IDE every day. The skill isn't writing more code. It's knowing when the code the AI wrote is wrong, messy, or going to create problems three sprints from now. That instinct comes from understanding systems, not prompting better. Hold the context. AI doesn't know your codebase. It doesn't know your business logic. It doesn't know why that one service was built that way two years ago. The engineer who carries that context and feeds it to the model at the right time is worth 10 engineers who just type fast. Develop judgment. Two tradeoffs collide. Which way do you go? AI can list pros and cons all day. It can't make the call. That's still you. The field isn't dying. It's just moving up one layer of abstraction. The question is whether you'll meet it there — or keep racing a machine at the thing it does best.

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  BradL (@BPlexflix76730) reported 24 minutes ago

  @warnerbros so i purchased the The Dark Knight Trilogy - Amazon Excl. and you couldn't even include a digital copy even though you advertise it on the box. I never have an issue with @ParamountPics or @UniversalPics Shame on you for being greedy

• 
  ODIG (@ODIGco) reported 25 minutes ago

  Amazon launched AgentCore Payments this year connecting autonomous AI agents directly to Coinbase and Stripe rails. Most people filed that under "interesting product news." We think it's actually the first commercially deployed infrastructure confirming the machine economy is no longer theoretical. Here's what this means structurally. Autonomous agents now hold wallets, initiate payments, and settle transactions without human instruction at any step. The blockchain properties that make this possible, permissionless participation, trustless settlement, machine-to-machine micropayments, were always available in theory. AgentCore Payments is the moment those properties get wrapped in enterprise infrastructure that a Fortune 500 compliance team can actually sign off on. The broader research on this is worth reading. The Agent Economy framework describes a topology where AI agents are genuine economic participants: earning income, paying for compute, purchasing data access, compensating other agents. What ArXiv published in February mapped the full architecture. What Amazon just shipped is the first enterprise implementation of that architecture at scale. A few things we are watching closely. First, settlement finality. When agents are initiating thousands of micropayments per hour, the cost structure of L1 settlement makes no sense. This is going to push machine economy infrastructure toward L2 rails faster than any previous enterprise adoption driver we have seen. Second, liability assignment. When an agent makes a payment that violates a sanctions list, who is responsible? The principal? The model provider? The payment network? None of the proposed frameworks we have seen handle this cleanly yet. Third, wallet custody architecture. Agents need hot wallets to function. Hot wallets are attack surfaces. This is an unsolved problem that nobody in the current infrastructure conversation is treating with the seriousness it deserves. For founders building in this space: the opportunity is not building another agent framework. The opportunity is solving the compliance, custody, and settlement finality gaps that make enterprise deployments possible. Those are the gaps we are focused on at ODIG. Curious: which part of the machine economy stack do you think reaches institutional-grade infrastructure first, payments, custody, or compliance? #MachineEconomy #AIAgents #Web3Strategy

• 
  ▄︻デA̷ ̷D̷e̷a̷f̷ ̷G̷u̷y̷══━一 (@Adeafguy) reported 26 minutes ago

  @signalapp You guys were down when amazon went down. Garbage 🗑

• 
  young ho (@alexxmaxxing) reported 28 minutes ago

  @lalisatto @everpinkarea you just burned down the amazon with this mess

• 
  Pratap Das (@RolenTheHuman) reported 31 minutes ago

  As I worked previously in Amazon, I am well aware of the Concession Abuse Policy, where accounts are flagged due to high concessions taken. But, after repeated complaints the item missing issue in my Area is not resolved. Every time I order something, the items goes missing.

• 
  Kamal (@Kamal7867861) reported 31 minutes ago

  @AmazonHelp That number is not for the account specialist team; it's only a customer service number. I called them, and they were unable to fix this issue. Why are you fooling the customer when you can't even fix the issue and are providing wrong information?Now Amazon is just fooling around

• 
  Jebron Lames (@JeBronLamez6) reported 31 minutes ago

  This Amazon prime stream of Lakers vs OKC sucks. Fix this @JeffBezos

• 
  MarksHolyGrail (@Marksholygrail) reported 33 minutes ago

  @wilnerhotline This is happening on several post-season weekends going forward by NFL. Amazon just agreed to a prime time game on SAT Jan 2nd This is where it hurts CFB the most. Having ESPN as its sole TV Network partner(boss) now that they are in bed with NFL Network. CFB playoff games will be mandated to be scheduled around NFL premium windows as it has for the duration of these CFP 12 years. Just going to get worse. You have noticed the 24T playoff advocates haven’t explained when & how they will play 8 games on the 1st 2 rounds/weekends ? And how they keep hiding the real reason they want to get rid of CCGs is to use that 1st 2 weekends for the TV availability before they get to the same old 3rd weekend (where NFL has Sat games) Reason - ESPN has to wait for the NFL to get as much $ as they can in this renegotiation before they let CFP agree to the dates of their games in the future. Always been this way It’s just a big scam by ESPN/NFL to keep CFB as its minor league & maintain the best TV windows for the NFL It is sad that you CFB reporters aren’t doing a better job of investigating & reporting on this. So obvious yet so little attention to criticizing or getting facts together to expose it. ESPN isn’t stupid. They hired they’re biggest critic Dan Wetzel author of Death to the BCS away from Yahoo - just to make sure he wouldn’t be a problem as they PE/Corporatized CFB. Smart move It’s like the MLB steroids scandal. All the beat reporters just watched it happen in front of them & waited until they were embarrassed by BALCO & Canseco’s book & the Mitchell report before the beat writers admitted they noticed finally. Many of us fans already knew about steroids just by watching the players’ performances and their physical body changes. And players & reporters said “steroids weren’t illegal yet when they took them”. Wrong they were banned by Fay Vincent in 1991. Reporters just didn’t want to admit they were really PR machines - not reporters. Is that what CFB sports reporting is turning into too ? Just looking the other way while CFP just keeps making sure CFB plays second fiddle to NFL in everything? It’s just sad

• 
  Indie Label (@uncleQstar) reported 35 minutes ago

  @AmazonHelp Even worse down the stretch.

• 
  The If Else (@TheIfElse) reported 37 minutes ago

  PM Modi says Indians shouldn’t buy gold because dollars go out of India. Fair point but what about billions flowing out through Apple iPhones, Tesla imports, Google & Meta ads, Amazon AWS, Microsoft software, Netflix subscriptions, NVIDIA chips, Uber commissions, Samsung electronics & crude oil imports? Middle-class gold buyers aren’t the only reason for forex pressure. India’s dependency on foreign tech, cloud, chips, ads & energy is the bigger structural issue. Instead of blaming citizens, where is the large-scale policy push for Indian alternatives in tech, semiconductors, cloud, EV batteries & digital platforms?

• 
  hitesh sharma (@Pare57277Hitesh) reported 41 minutes ago

  @jagograhakjago Still no response from @AmazonIN despite multiple emails, calls, and complaints. Wrong return pickup, refund pending, and now account access issue too. I still have the original item and order details. Please resolve this urgently. #Amazon #AmazonIndia #Customer

• 
  RadioFreeMinnesota (@WalzisaLiar) reported 43 minutes ago

  @Trish1214126171 @amazon I had a Somalian Amazon driver coming up my rural driveway, I was out with my 30 lb terrier-type dog. We aren’t near the driveway and he rolls down his window and screams at me to hold my dog. I picked her up because he seemed deranged. He would have really hated to deliver to my house when I had a German shepherd and an AmStaff.

• 
  Rajashekar (@Rajashe81420150) reported 45 minutes ago

  @AmazonHelp @amazonIN @AmazonHelp I am completely frustrated with the support team. I have followed up more than 5 times over the past two days and even emailed my concern, yet no resolution has been provided. It feels like I am complaining to a wall, with no one genuinely addressing issue.

• 
  arnoldrimmer (@arnoldrimmer) reported 46 minutes ago

  @end3of6days9 Try UPS in my Area they almost cant deliver correctly and picking up is not working at all same and thanks to FedEX i lost 90€ because they deliverd a Ebay packach to the correct Zip code than thery are out Paypal did not help me Amazon and DHL work great her in Germany

• 
  Max Stoneking, PT, DPT (@max_stoneking) reported 53 minutes ago

  @Crumb_hunter @taggartvanetten I use the Garmin Pro+ now but I used PowerLabs super basic Amazon one for 3 years without issue. Simply got the Garmin one as a gift one year so rolled with it.

• 
  JioCare (@JioCare) reported 53 minutes ago

  @ArvindraPr28083 Hi Arvindra, your Jio experience matters. As per the update, We would like to informyou that Amazon subscription is already active on the number. Please login with the same credentials that were used at the time of activating your Amazon Prime membership using MyJio app - Habiba

• 
  Vedant Kulkarni (@VedantK49100525) reported 55 minutes ago

  @JeffBezos @ajassy Amazon Now sucks in Hyderabad! The orders never get delivered and get cancelled plus you people eat up half my money because of your cashback system! @AmazonHelp terrible experience! False assurances of 10 minutes delivery

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  Mr Shaikh (@ShaikhOyez29910) reported 56 minutes ago

  @AmazonHelp App has to much glitch not able to access chat option

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  Roland (@roleroni) reported 57 minutes ago

  @IterIntellectus When everything is mass produced, 3d-printed soulless amazon slop, the demand will increase for handmade. Just like how domestication/agriculture led to the artisan boom. Consumer goods will be fast/cheap or slow/quality human made. Robot mcdonalds or fine-dining handmade sushi

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  RIO (@riomadeit) reported 58 minutes ago

  the quality of amazon listings has gone down so much over the years can't trust anything from that site anymore