Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (47%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Savannah	Website Down	6 hours ago
San Angelo	Website Down	12 hours ago
Anglet	Website Down	12 hours ago
Lakeville	Sign in	15 hours ago
Dallas	Errors	19 hours ago
Brisbane	Sign in	22 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sandip Basu (@SandipB60688209) reported 7 minutes ago

  Absolutely unacceptable service from Amazon. I waited 25 DAYS for an order, only to get a 1:00 AM cancellation notification the literal day before delivery. I expect this item delivered TODAY as promised. Fix this immediately. Order #: 404-0885828-3225169 @amazonIN @AmazonHelp

• 
  Chris 🎮 (@Lord_Wompus) reported 8 minutes ago

  @TheMechFrog @tunatweets Rip the DVD/blu-ray to digital and put it on a home Plex server. Streaming subs can get bent. I snagged a $125 Dell refurb off Amazon, added external HDD. It sits in a corner of my dining room to serve 850+ curated movies on a whim.

• 
  NightArcher55 (@NightArcher55) reported 8 minutes ago

  UPDATE: AMAZON CANCELLED MY ORDER 1 DAY AGO AND I DIDNT NOTICE so it’s delayed by a week, same time just 7 days from now, for those who wanna watch the stream suggest some sub goals down below now that I have an extra week to plan THE STREAM WILL HAPPEN, not tryna do this at home

• 
  Haresh (@HVoz) reported 9 minutes ago

  You advertise me to choose you asvendor, asked to do a prepayment, you gave me a broken product and then later denies replacement or returned. As a consumer what are my rights, this is fraud and cheating of Indian consumer by MNC’s other Indian companies don’t do it.@AmazonHelp

• 
  AngryZoomer (@Angry_Zoomer_) reported 11 minutes ago

  @13Zombo13 @USPS Yeah @USPS wont deliver packages to me because of my dog but Amazon UPS Walmart ect have no issues. They’re are just lazy

• 
  Armaan Sidhu (@realarmaansidhu) reported 16 minutes ago

  Half the S&P's market cap reports earnings in 72 hours. The market is about to get repriced in real time. Microsoft, Amazon, Meta, and Alphabet all drop on Wednesday. Combined, those four names carry roughly 22% of the S&P 500 by weight. Add Vertiv, Eaton, GE Vernova, and Constellation prints later in the week and the entire AI infrastructure thesis goes through a stress test. Every metric matters. None more than capex guidance. The single line investors will obsess over isn't revenue. It's the 2027 capex commit. Microsoft signaled $80B+ for fiscal 2026. Meta is at $65-70B. Google is at $75B. If any of those numbers gets revised down — even softly — the semis trade, the grid trade, and the data center REIT trade all reprice. If they get revised up, NVDA prints another $200B in market cap by Friday close. The asymmetric setup is brutal. Beat and raise = nothing happens, it's already priced. In-line with cautious capex = 3-5% pullback in tech. Soft on capex = 8-10% drawdown. Beat with raised capex = melt-up that takes the index to fresh ATHs. Three out of four scenarios are bearish for the rally. One is bullish. Yet the consensus is positioned long. The smart money already trimmed last week. The retail money is still buying. The biggest earnings week of the year is also the cleanest test of who's actually paying attention.

• 
  𝔗𝔥𝔬𝔪𝔞𝔰 𝔄𝔫𝔡𝔢𝔯𝔰𝔬𝔫 (@HUMAT0N) reported 22 minutes ago

  I ordered something that arrived today, the only problem was that the item was delivered to my next door neighbor in spite of the address and zip code being correct on the package. Is there anything you can do to ensure that doesn't happen again? @AmazonHelp

• 
  Tapesh Chowdhury (@Tapesh_C) reported 23 minutes ago

  Your Amazon discounts are training customers to ignore your real price. I have seen brands grow 180% in Month 1 with heavy coupons. By Month 6, profit margin drops 40%. By Month 12, customers refuse to buy without 20% off. This is discount addiction. Amazon shoppers are smart. They track your price history. They wait. They stop buying at full price. Here is what to do instead: → Improve main image to lift CTR by 15-25% → Add comparison charts in A+ to justify price → Bundle 2 slow SKUs with 1 bestseller → Offer 5% coupon, not 25% panic sale → Push Subscribe and Save for repeat revenue → Increase review velocity before cutting price → Raise perceived value, not lower price One brand we managed removed 30% discounts. Sales dropped 12% for 3 weeks. Then profit increased 38% in 90 days. Revenue means nothing without margin. Are you building a brand people value, or a discount store people wait on?

• 
  Goraknath Reddy (@Gorak1571992) reported 25 minutes ago

  My order (ID ending 1924) was returned on 12 March after I received a product that did not match the listing. I returned the exact item delivered, but my refund was denied. Multiple customers have reported the same seller issue on the product page. @amazonIN @AmazonHelp

• 
  Goraknath Reddy (@Gorak1571992) reported 27 minutes ago

  @amazonIN @AmazonHelp Its more than an hour you provided link its not working now. Can you provide again

• 
  Vladimir Diković (@VDikovic) reported 31 minutes ago

  @RTM1963 @johnjcarp61 @JamieBonkiewicz Trickle-down working fine for ya, you say? When was the last time anything trickled-down to you from "job creators"? Last time I checked: Meta is firing 8000 people, Amazon 14000, Microsoft 9000... Those same companies are pocketing your hard-earned money, through tariffs

• 
  Tapesh Chowdhury (@Tapesh_C) reported 31 minutes ago

  Most Amazon brands don’t lose to competitors. They lose to copycats. If your product can be copied in 30 days, you don’t have a brand. You have inventory. We worked with a supplement brand that grew from $42K to $118K/month. Not by adding products. But by building moats competitors couldn’t break. Here’s how real Amazon brands build protection: → Own 1–2 core keywords and dominate them fully. → Run single keyword campaigns with 50% higher bids. → Drive external traffic to boost organic ranking signals. When you rank top 3 organically, new sellers struggle to enter. → Stack reviews under one parent listing. → Push variations instead of new listings. → Protect 4.5+ rating at all costs. Social proof is the hardest moat to copy. → Improve product every 90 days based on 1–3 star reviews. → Fix what competitors ignore. → Add inserts that improve experience, not discounts. Better product = long term ranking stability. → Build email list from packaging QR codes. → Launch new SKUs to existing buyers first. → Increase lifetime value, not just first sale. If 30% of sales are repeat, price wars stop hurting. → Create bundles competitors cannot replicate easily. → Offer Subscribe and Save for retention. → Protect margins through value, not discounts. Most founders think ads are the moat. They are not. Moats are built on review velocity, repeat buyers, and ranking depth. Traffic is rented. Brand equity is owned. If Amazon shut ads tomorrow, would you still sell daily? That answer shows whether you have a real moat or not. What’s your biggest competitive threat on Amazon right now?

• 
  Eileen Day for Congress (@edayforcongress) reported 34 minutes ago

  @astra4206911 @LoneStarChica @JeffBezos Bezos is no longer CEO of Amazon, many don’t realize he stepped down years ago. He still owns 8% of the company. Andy Jassy is the CEO.

• 
  Bharat Kumar Patnaik (@patnaikbharat9) reported 38 minutes ago

  @AmazonHelp Received wrong specs (i5-1334U instead of i5-1335U) and warranty shows only 14 days left. No response for almost 1 month. Please escalate this issue. Order No: 405-0007421-2336365. #AmazonIndia #CustomerService #ConsumerRights

• 
  Haresh (@HVoz) reported 41 minutes ago

  @AmazonHelp Why do you need 3-5 days to resolve your own created issue for your customer when you are running a 10 mins service business. So you will take our money in 10 mins but provide solution in 5 days, do you think its fair and not exploitation @jagograhakjago

• 
  Prince ⚡ (@I_M_PRastogi) reported 46 minutes ago

  Unacceptable delay! Refund for order 403-0706599-0373116 not received even after 2 weeks. Item never picked up but status incorrect. No support access either. Fix this immediately. @amazonIN @AmazonHelp #AmazonIndia

• 
  John (@John20454140919) reported 48 minutes ago

  @alphacharts365 @amazon They have a hub near your house and there is multiple companies that are sub contractors for amazon. A lot of these companies are run by morons and treat their employees terribly. The hub is likely having major staffing issues and your packages are getting put onthe wrong truck

• 
  🪖General Strike reporting for duty🫡 (@YourFinalGod) reported 48 minutes ago

  @Variety Good it was a terrible show that no one wanted Who was it for? Who was the target audience for this show? Young adults who really enjoy super crass and gross humor? @amazon thought there was a market for that?

• 
  Ethan (@EthanPh) reported 49 minutes ago

  @Skillful__ @uncledoomer ive had mine for 15 years no problem... not an amazon chair. also the materials make it it way more comfortable to sit 8 or more hours in. Ive sat in the office depot chairs and they suck.

• 
  MAGA ULTRA (@lhy77016007) reported 54 minutes ago

  Poor little thing, my heart is broken for her for all of you. @amazon, you make this right or American will bud light you if you don’t believe this Try us!! #SAVESADIE

• 
  Leisha (@LoneStarChica) reported 55 minutes ago

  @1AnnemarieLucas @atensnut @amazon The owners live in the country with a long driveway. They set up a unique mailbox for Amazon deliveries, complete with clear signage, and a no trespassing sign. Additionally, they've provided specific instructions on their Amazon account regarding delivery locations. Unfortunately, the Amazon driver was seen speeding down their driveway, which they were not permitted to be on and to make matters worse, the driver failed to stop after hitting their dog.

• 
  twiddle-dee-dee (@TwiddleD26360) reported 57 minutes ago

  ******* @Amazon, tell your ******* contract drivers to slow ******** down on residential streets. A Tesla with a 'zon magnetic sign was in West San Jose and speeding down a 15 mph street at WELL OVER 30 mph around 11:40 PDT. Next time, you will be really sorry.

• 
  Cameron LaCroix (@cameronlacroix) reported 59 minutes ago

  @Amy_K_Nelson @MarkRuffalo @BaddCompani Corrupt investigators at Amazon partnered with rogue agents to frame me for things I didn't do. There was a clear effort to get rid of me via jail time, but not before they mentally tortured me with intimidation tactics. Amazon employs a lot of brilliant people, fantastic people, and I considered many of my colleagues folks I'd help out with issues outside of work if needed. But... this operation against me went up to the highest levels in the company. Senior leaders were assured that I would be wiped out by a certain date which was sidelined after inspectors noticed an abnormality. Despite the cases being paused, investigators took matters into their own hands when they learned I had direct evidence of their criminality and sought a warrant based on manufactured evidence. This warrant was going to be used to inflict ****** harm and destroy evidence. Honest investigative work doesn't follow a timeline like the one I've described. This was a mission to restrict my liberty with death on the table.

• 
  Stranded 🏝️ (@stranded850) reported 60 minutes ago

  @LoneStarChica Common problem with Amazon drivers, maybe a class action suit would wake them up? 😡

• 
  Sixbeats (@Sixbeats1me) reported 1 hour ago

  @amazon customer obsession? Seriously you're not! Your customer service agents give you dead numbers to contact with a huge issue that they can fix but won't. 2 hiurs on the phone and no one gives you answer other than wait 48 hours! Whn the item you ordered was time sensitive

• 
  Haroon Rasheed Siddiqui (@HaroonRasheedS3) reported 1 hour ago

  @AmazonHelp Have filled the required details. Please resolve issue quickly and FIRE the FRAUD DELIVERY PERSON

• 
  CW Hudson (@cw_hudson) reported 1 hour ago

  @alphacharts365 @amazon Yes on a consistent basis. Even saw the delivery van drive by the house only to receive an email within 10 minutes saying delivery attempted. I think it's a less than stellar employee problem as much as an @amazon problem.

• 
  Vipin (@vipinsahu1990) reported 1 hour ago

  @AmazonHelp I have connected to customer support using provided link. Still my issue is not resolved yet. It is always better to use @instamart_it @bigbasket_com they are really professional. Plz don't use AmazonNow. #dontuseAmazonNow

• 
  jay (@jay38135878) reported 1 hour ago

  @AmazonHelp What issue your talking about I needed the product on 23rd they failed than gave deadline by 25th again failed and now 28th, So now I don’t require that product as after waiting ages I bought it for other available source,so what additional issue will you resolve ?

• 
  Tapesh Chowdhury (@Tapesh_C) reported 1 hour ago

  Hitting $30K/month on Amazon is where weak brands start dying. Most sellers think scaling ads is enough. It’s not. After $30K/month, traffic is not your problem. Trust is. Here’s what changes after $30K/month: → Competitors start copying your listing. → Price wars begin every single week. → Ad costs rise 20 to 40 percent. → One bad review hurts more than before. → Customers compare you with 10 similar options. If you don’t build a brand, you become a commodity. Commodities compete on price. Brands compete on value. Here’s what strong brand presence does after $30K/month: → Increases conversion rate by 3 to 5 percent. → Reduces dependence on discounts. → Improves repeat purchase rate. → Lowers blended ACoS long term. → Protects margins during competition spikes. What to do this week: → Upgrade A+ content with comparison charts. → Add lifestyle images that show real use cases. → Run Sponsored Brand video on branded terms. → Clean up negative reviews with product fixes. → Build Subscribe and Save for top SKU. At $30K/month, you are no longer testing. You are defending territory. If your brand disappeared tomorrow, would customers notice? Or would they just buy the cheaper copy?