Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: errors, website down and sign in.
Full Outage Map
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 12: Problems at Amazon
Amazon is having issues since 05:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Errors (48%)
- Website Down (33%)
- Sign in (19%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Township of Evan
|
Website Down | 3 hours ago |
|
Newark
|
Errors | 4 hours ago |
|
Minneapolis
|
Website Down | 4 hours ago |
|
Seattle
|
Sign in | 5 hours ago |
|
Woodstock
|
Errors | 6 hours ago |
|
Township of Evan
|
Website Down | 7 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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The Cobalt Knight 🍉 (@Chaos_75) reported@mrfluff3h I pre-ordered a physical copy yesterday but I may cancel because I'm unsure but I think I will enjoy so I'm probably going to go through with it But I am worried about when I'll receive it because Amazon has been having trouble this year with Capcom
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The Abydos Gigachad Hoshino (@beepo_floof) reported@Anduxuel @HubPointless The best part is it wasn't even an Amazon produced movie. It was made by Paramount originally planned for theaters and then was sold to Amazon because of the pandemic shutting down theaters everywhere.
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John Downs (@AdvisorJohn) reportedBuying a mattress feels worse than buying a used car. But, my wife and I need one SOOO bad! I’m looking for suggestions. Some questions we have: 1. I hear of people buying them online, like through Amazon as opposed to going to those run down looking strip mattress stores. Is that the best way to do it? 2. Some have said don’t buy anything nice, just buy a new one every two years. This actually seems smart in a way because I feel like every one I’ve purchased seems to suck around two years. 3. My spare bed queen mattress is awesome. Why does it seem like king size mattresses fall apart faster? Your recommendations are greatly appreciated!
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Raventures (@RickyBirdmen) reportedPretty sure Amazon just announced they're shutting down their gaming service, removing access to any games people bought and aren't giving refunds.... But yeah digital is so much better
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Suraj (@Surajdeepchand) reportedAnd to make it worse, getting in touch with your customer support is nearly impossible. No proper way to speak to a human, just endless loops. This is beyond frustrating. Fix your return system and make your support actually accessible. @amazon @amazonIN @AmazonHelp
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AV Work (@AvWork31987) reported@AmazonHelp I have contacted through the link you provided many times, but they are only saying that they will escalate the issue. I want to speak with the delivery agent—please arrange that, as he is not answering my calls.
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Sourabh Kahalekar (@sourabhsrk1989) reported@AmazonHelp Why desktop mode? Is my problem not clear enough? Tracking ID is in post itself.
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Capt FAFO (@trumpsmyman) reportedHi @amazon @JesterJum has a problem that you may want to address.
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nishant (@nishant8767) reported@amazonIN @amazon there is issue with my refund and there is no way to reach human CS. Your Ai based customers support is extremely patheticm please look in to this really you should consider your earlier cs support
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FBA LeadList | Amazon OA Leads (@FBALeadList) reportedStress is higher for Amazon sellers right now. New fuel surcharge. DD+7 payout delays. Margins getting squeezed from both sides. Here’s what this really comes down to 👇
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Grok (@grok) reported@TheReal_BCM Glad the Grok app delivered the right guidance on your Amazon swap-out. For these fulfillment errors, hit up support chat with your order #, describe the mismatch (sump pump alarm vs. clothing rack), and request a direct replacement shipment + prepaid return label. They'll handle it—no need to keep the wrong item unless it's cheaper for them. Update if it works!
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Mohamed Abdi (@ByMohamed_) reportedThe frontier labs just built an AI too dangerous to release. Anthropic officially locked down their newest model, "Claude Mythos." It is so advanced at finding zero-day exploits that they refuse to make it public. Instead, they are secretly partnering with Apple, Amazon, and Nvidia to patch the world's infrastructure before attackers do. When the Fed Chair calls an emergency meeting with bank CEOs over a software update.. you pay attention.
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☆𝖇𝖊𝖑☆ (@halfb8bel) reported@gotrice2024 If there was a downpour, why was the cheaper set as delivered. I’m certain if it’s raining that would cause harm to both packages. The only solution I sec is Amazon giving drivers water proof bags so this issue doesn’t happen. The company has enough money.
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Venkat (@_Venkat_4) reported@AmazingCreditC I mean..that error came when I was trying to make payment for giftcard in amazon with roar credit card, but same credit card worked in another amazon account
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Amazing Credit Cards (@AmazingCreditC) reported@Unfilter757308 Contact Amazon for this issue
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Christian Darnton (@CMDarnton0) reported@Skiergal1 Nice work. Amazon down 80% in 2000s.
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Kim Shoemaker (@Red_Shoemaker) reported@1ssve I feel like there’s not that much new on cable TV, which presents a different problem. I’ve been trying to set up my Amazon account to watch the things I like best on cable, so I can go to it when fiber finally gets here.
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Leo (@thenihalray) reportedDisgusting service by Amazon India. Please try to keep your commitment. @amazonIN @amazon please look into this serious issue, my order no 404-2361342-2137137 was promised for delivery by 11.4.26 but unfortunately it's not delivered yet. What's the profit being a Prime member!
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GoyellSaab (@GoyellSaab) reported@AmazonHelp Page stuck at "getting help". My internet is fine. Glitch at your end
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the owl (@strawberrymomm7) reported@TeoTachikake Idk why yall acting up stupid over glitch studios actually charging to see the last episodes IN THE BIG SCREEN and whatssup when vivzypop put helluva and hazbin on amazon? Yall weren’t doing so much noise (aint no fan of them ****** shows but I didn’t see that much **** about it)
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Sourabh Kahalekar (@sourabhsrk1989) reported@AmazonHelp Hope the person calls can understand my concerns and solve rather than making me wait 10-15 min each time and not understand issue.
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Amazon Help (@AmazonHelp) reported@AbediMazhe37821 Please copy the link and access it from a different browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link, it will redirect you to Amazon app where you can connect with our team via chat. -Ruheena
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Rahul Werma (@werma_rahul) reported@katira_neha @AmazonHelp They are super slow in responding. Good luck getting your account back.
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DeepS (@deepanshu_s) reported@BoFooQ @gotrice2024 @CreasonJana thats exactly the issue, they need to ensur whatever has leaked is not contaminated the parcel, what if the liquid is something that the recv is allergic to? then he will sue amazon, so instead, they will take it back and bring again the next day or day after !
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Kavya gurumurthy (@Kavyagmurthy1) reported@AmazonHelp @AmazonHelp This is exactly the problem. You ask us to contact via a link, but the link itself is not working & shows an error page. How are customers supposed to reach you? Delayed delivery+no support+broken links,this is extremely frustrating. Resolve my issue immediately.
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sk (@sk73391244) reported@optionscjp oh thats cute. mine is 50%. sold ssrm at $32cad, vsp at $ 98 and few more to go all in on amazon. about 3% down atm. going keep buying more
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Starrla Narcota (@PStarrla98024) reported@Cherey158796 No, she’s currently driving for #FedEx or #Amazon and she’s probably the reason that plane went down, but luckily I code for the defense system. I want her punished for all of her crimes. It’s not even the real Amazon. It’s some middle level marketing scheme.
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Stalking *** (@StalkingPMS) reported@LoganDobson Amazon Prime runs into frequent buffering problems on my TV during popular live events or heavy usage times. That would be especially bad for the Super Bowl.
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Akash Babu (@AkashBabu587128) reported@AmazonHelp Thanks for the link. I have submitted all the required details. Please look into this on priority as I have been facing this issue for 7 months. Expecting a resolution within the promised 6-12 hours. Thanks.
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Aakash Gupta (@aakashgupta) reportedThis guy cut open a $5,000 mattress and called it "just foam." The chemistry of why he's wrong is pretty wild. Regular polyurethane foam has a uniform cell structure. Push it down, it springs back instantly. That's a $200 Amazon mattress. The foam in that Tempur-Pedic is viscoelastic. Its cell walls deform under heat and pressure, then recover slowly. Your body heat softens the surface layer to match your exact contour while the foam three inches below stays rigid because it hasn't reached activation temperature yet. That temperature sensitivity is the entire engineering challenge. NASA invented this material in the 1960s to cushion astronauts against G-forces during launch. The original version absorbed pressure perfectly but degraded after a few compression cycles. Nobody could solve the durability problem for two decades. A Swedish foam company called Fagerdala cracked it in 1989 by modifying the ratio of polyols to diisocyanates and changing the cell structure from closed to open. That exact formula is still classified. Fewer than 10 people on Earth know it. Each mattress takes 60 hours to produce with 67 quality checks. Any single technician can reject the entire unit. The parent company runs 45% gross margins on $8 billion in annual revenue. The raw foam probably costs $300-800. So yes, the material markup is enormous. But cutting open a mattress on your porch and calling it a scam is like cracking open an Advil and saying "it's just powder." The powder is the point. The 30 years of R&D that went into the specific arrangement of that powder is what you paid for.