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Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: errors, website down and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 24: Problems at Amazon

Amazon is having issues since 09:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 47% Errors (47%)
  • 33% Website Down (33%)
  • 19% Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Alamogordo Sign in 1 hour ago
Spartanburg Website Down 2 hours ago
Wixom Sign in 3 hours ago
Orlando Website Down 3 hours ago
Folkestone Sign in 5 hours ago
London Errors 5 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • TanyaGabriele
    @TanyaGabriele (@TanyaGabriele) reported

    That was smooth. It sounds like this kind of customer service may be much more reasonable and flexible than the AI chat that Amazon has. Amazon's AI cannot reason or understand situations that do not fit their typical set of problems with specific protocols. This type of service can reason to appropriately handle atypical situations. And it does it in a way to keep a customer. That's good business.

  • MOASSeth
    MOASS.eth.sol, CFA, PhD (@MOASSeth) reported

    Amazon just shut down their Queens warehouse

  • mnhiremath25
    Manjunathswamy H (@mnhiremath25) reported

    @AmazonHelp Would like to clarify- I AM NOT YOUR EMPLOYEE TO CLICK AND GET RESOLVED OF MY ISSUE - You people exist bcz of customer service so, Arrange a call back on my Contact 9538999025 I had enough of your reporting , calling ur support team - @jagograhakjago this is the situation

  • vinnycthatwhoib
    VinnyCThatWhoIBe (@vinnycthatwhoib) reported

    @KittenByKitten Buy the $10 ub9000 clone remote off Amazon. It's backlit, no terrible Netflix button, and has way more features

  • andy99bishop
    Andy Bishop (@andy99bishop) reported

    So messages sent as instructed - following a back and forth asking for information that was already provided - we find ourselves 6 days later and no progress!! Amazon customer services has shown a total disregard to the 3 issues raised 😡

  • ArthurSwindel
    Arthur Swindel (@ArthurSwindel) reported

    I see @TrisOsborneMP doesn't care that British businesses are closing, units are being vacated and SME's are struggling because people buy from Amazon and China so it's not a problem. So labour increase all the costs for business and then don't care what happens to them.

  • Gameboyzntheho1
    Gameboyznthehood (@Gameboyzntheho1) reported

    @amyblance2000 @Geniustechw She scared Amazon away from long island city with 20,000 jobs. Shes a slow adult, much like yourself.

  • Yanks102369
    Justin (@Yanks102369) reported

    @ctreid89 Yep. Im a homeowner and my kids told me the shower wouldnt turn off. Called a plumber. They quoted me a new shower valve and install for $1700. Went to Youtube and found that the cartridge could be the problem. $25 dollar part on amazon fixed it. They cant get everyone! LOL

  • zerohedge
    zerohedge (@zerohedge) reported

    Premarket movers: Mag 7 stocks are mostly higher (Microsoft +1.2%, Amazon +0.9%, Alphabet +0.6%, Meta +0.6%, Apple -0.1%, Tesla +0.9%) Comfort Systems USA (FIX) climbs 7% after the HVAC company reported revenue that beat estimates. Coursera (COUR) falls 10% after the online education company’s first-quarter profit missed the average analyst estimate and the midpoint of its full-year revenue forecast also undershot expectations. Edwards Lifesciences (EW) gains 2% after the medical devices firm reported a first quarter adjusted earnings per share beat, and boosted its sales forecast for the full year. HCA Healthcare (HCA) falls 7% after the health-care services company reported net income for the first quarter that met the average analyst estimate. Hims & Hers Health (HIMS) climbs 4% after JPMorgan initiated the stock with an overweight rating, citing improving vitals for the telehealth firm. Intel (INTC) shares are up 27% — and on track to close at an all-time high if gains hold through regular trading — after the chipmaker delivered a blockbuster sales forecast. MaxLinear (MXL) jumps 43% after the semiconductor company’s first-quarter results and second-quarter revenue forecast were both better than expected. Organon & Co. (OGN) climbs 21% after the Economic Times reported that Sun Pharma is planning to submit a binding offer of $13 billion to acquire the US-based pharmaceutical company. Procter & Gamble (PG) gains 3% after the consumer-products maker reported stronger-than-expected results for its latest quarter, driven by growth in the beauty category. SLB (SLB) falls 3% after the oilfield services company reported adjusted earnings per share for the first quarter that matched the average analyst estimate. The company also agreed to buy S&P Global Geoscience & Petroleum Engineering portfolio. World Kinect Corp. (WKC) rises 22% after the fuel-services company reported adjusted earnings per share for the first quarter that beat the average analyst estimate.

  • Manu_Sisti
    Manu Sisti (@Manu_Sisti) reported

    You can make an extra $5,000/month on Amazon selling books if you know these 6 things. (btw, if you want my personal Claude prompts for finsing niche, writing book, and finding amazon keyword strategy, comment 'Send' and I'll dm it to you personally). 1/ Nobody buys books. People don’t wake up wanting to read your ideas...they go to Amazon because they have a problem and they’re willing to pay for a solution. So if your book isn’t tied to something specific they already want solved, it won’t sell. 2/ Writing isn’t the skill, positioning is. You don’t need to be a writer anymore, you need to understand what people want and use AI to execute it, because the money isn’t in how beautifully you write, it’s in how clearly you solve. 3/ Most people fail at research, not execution. Instead of guessing ideas, go read 3–4 star reviews on Amazon Look for what people say is missing, because those complaints are literally telling you what book to create next. 4/ Short, useful books outperform long ones. People don’t want 300 pages of theory, they want fast, practical answers they can apply immediately, which is why 70–120 pages focused on one outcome works better. 5/ This only works as a portfolio. One book might make a few hundred dollars, but 10–12 books solving different problems create consistent income, and that’s how you cross $5K/month. 6/ You don’t need more time, you need consistency. Most people doing this successfully are working 30–60 minutes a day. and over a few months that compounds into something that pays them every month without starting over. This isn’t about writing books. It’s about finding problems people already pay to solve and placing the right solution in front of them, again and again. If you want my exact Claude prompts for niche research, writing, and keywords, comment “Send” and I’ll DM them to you.

  • DavissonGeorge
    George (@DavissonGeorge) reported

    @Geniustechw Not enough intellect, she makes a lot of errors, like the equator, Amazon etc.

  • NKaderu
    NareshKumar Kaderu (@NKaderu) reported

    @AmazonHelp Pls solve the issue ASAP

  • ItsThatRayGuy
    Ray R. (@ItsThatRayGuy) reported

    @BIackEyeSMITE I'm alright with the animation if they plan to release a season every year. I doubt Amazon would want to slow the momentum down.

  • JosephMath87783
    Joseph Mathews (@JosephMath87783) reported

    @AmazonHelp It’s your problem, do you want me to share expletives?

  • Steevisms
    Steevin (@Steevisms) reported

    @AmazonHelp Yeah this needs to just be a refund and even then that doesn't solve the problem because it was a time sensitive order thats too late to receive and im ruining a vacation wasting time messaging you

  • oyindrilaghosh
    Oyindrila Ray Ghosh (@oyindrilaghosh) reported

    @AmazonHelp Tried not working.

  • TopNepper
    Gwen Enjoyer (@TopNepper) reported

    @AdvisorTem Lol relatable af. Ive made some terrible drunk purchasing decisions in the past through Amazon. Glad I stopped drinking otherwise I would be broke right now lol.

  • ch3ttmanly
    Aunty Donna (@ch3ttmanly) reported

    @ctrlaltrefuel @modernheroestv Fella here thinks the same Amazon who won’t call an ambulance just to keep their injury numbers down will take care of their vans. Dream on pal good luck to you and the fancy looking amazon vans right outside your house. Only the rest of the country get the dented ones I guess

  • SorchaNiRuaidh
    Sorcha Ní Ruaidh (@SorchaNiRuaidh) reported

    @stevegreene20 @Amy_90_x I won't click on anything in my DMs. I had a problem with a delivery from Amazon recently and I wouldn't even click on the link they sent me while trying to assist. I do click on what are obviously YouTube videos though as long as they are publicly posted.

  • Jesseeckel
    Jesse Eckel (@Jesseeckel) reported

    @JillFilipovic @Noahpinion The problem is the government already wastes a huge amount of the tax money they raise. Giving them more simply will lead to more waste. Also nobody is forced to work at Amazon, they apply and choose to work there. If those workers want to ask for pay raises, or refuse to work for the amount Amazon is paying that’s acceptable. If they choose to take it that is their choice. More laws = more bloat that makes it harder for competition to thrive. It typically leads to regulatory capture, extreme prices for consumers and overall worst conditions not better. Why not just let workers exercise personal responsibility and free choice?

  • ceciliapeartree
    Grandma Peartree (@ceciliapeartree) reported

    Hi @AudibleACX - I'm having a problem with the ACX two step verification part of the sign in process as you don't appear to be able to send me a text message. I see Amazon itself has an option to send a code to WhatsApp instead, and this definitely works for me where texts don't.

  • Daylant0
    Flow Hunter (@Daylant0) reported

    Meta extends its deal with Amazon. But here’s what nobody is asking… Why would Meta double down on Amazon if they’re supposed to be competing? This doesn’t look like competition. This looks like alignment.

  • DevaSedhu
    Deva Sedhu (@DevaSedhu) reported

    @AmazonHelp link not working. pls raise a complaint and mail the the complaint no.

  • dipam_sarkar06
    Dipam Sarkar (@dipam_sarkar06) reported

    @AmazonHelp I am already connected with your customer care executive 3 hours ago He understands my issue and tries to solve it and he is given assurance that Amazon delivery executives reattempt to delivered my order before 11 pm today. i will wait to see this.

  • 464d99387acf462
    Avinash Aggarwal (@464d99387acf462) reported

    @amazon it looks as if you have started delivery of goods in open condition to customers instead of in secured Nd sealed packing boxes. The quality of your services is going down drastically nowadays.

  • Mike_MFH
    Mike Hall (@Mike_MFH) reported

    @radicallymid @TomCokeIsABlunt Its a terrible argument. Streamers aren't making decisions for Amazon. This is the "and yet you participate in society, curious", meme

  • BenjaminSu36349
    The Benz Collector (@BenjaminSu36349) reported

    I know exactly what HR employee did it to the exact same woman who disrespected my wife due to her jealousy issues and caused my wife to quit working at Amazon because of that and now you’re same high paid salary employee is playing games with my life again

  • On_Jheak
    ₑ†ₕₒ (@On_Jheak) reported

    @behryawesome Maybe the problem isn't Amazon it might be Kirkman and his need for high profile actors

  • GeetikaAhu5290
    Geetika Ahuja (@GeetikaAhu5290) reported

    Buying is easy at @amazon, returns and refunds are pathetic. Any other issue ? They will not respond to you!!! Really? You are doing online business?! You take days to respond to a mail?! #Amazon.com #Amazon.in

  • rcnikhil
    Nikhil (@rcnikhil) reported

    @AmazonHelp both the links still facing the same issue...pls check how you can help further.