Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (46%)
• Errors (28%)
• Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Louisville	Website Down	4 hours ago
Bohain-en-Vermandois	Errors	3 days ago
Paris	Sign in	3 days ago
Owosso	Website Down	4 days ago
Washington	Website Down	4 days ago
Paris	Website Down	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gam Zokanti (@GamZokanti) reported 1 minute ago

  @VraserX Four decades ago, I wrote: "The big concern will not really be if computers will be able to think. It will be if they will be able to have preferences, likes and dislikes. Will they like us? If they don’t, what will they do about it? The answer to this will probably come down to whether they can ‘experience’ things, rather than merely record them, particularly pain and pleasure. Ordinarily, I’d think we would do well to avoid giving computers that ability until we get to know them a great deal better". The whole book is "The Fusion Threshold", available on Amazon.

• 
  gamesnow9 (@games_now9) reported 3 minutes ago

  @MotaxXc @AmazonHelp Did they solve your issue

• 
  Ride The Leaders (@ridetheleaders) reported 8 minutes ago

  Weirdest split in the market right now 👇 The companies that MAKE memory chips are getting crushed: 📉 $MU 31% off highs 📉 $SNDK 46% off 📉 $WDC 45% off The companies that BUY those chips and sell storage to businesses are flying: 📈 $NTAP +2% off 52-week highs 📈 $PSTG +9% today Same supply chain. Opposite charts. Now the crazy part. Memory demand is not slowing down. It's accelerating. 🔥 NAND prices up 70% in one quarter (Kioxia) 🔥 Amazon raised capex to $220B and blamed memory costs 🔥 SanDisk has a third of next year's supply already locked in contracts Prices going up is making buyers move FASTER, not slower. Nobody wants to pay more next quarter. That rush of orders is exactly why the storage system companies are at highs. So who's right? 🤔 Either memory stocks ran too far and just needed a reset. Or the market smells something in pricing the data doesn't show yet. I trade charts, and the memory charts are broken. But this group stays on the watchlist. $NTAP and $PSTG are the ones in position today. Not advice.

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  ⊹.˚✧⋆❀ Chun-Li ♡⋆ ✫⊹｡☪︎ (@CosmicKarma__) reported 9 minutes ago

  half of the U-Haul trucks you see on the road are actually amazon delivery drivers because DSP subcontractors are too cheap to fix the amazon vans

• 
  Ryu (@Ryu3824796630) reported 10 minutes ago

  @SenSanders @NYCMayor why didnt the government crack down on the amazon monopoly early on? now its unstoppable

• 
  SurvivalAlcibiades (@AlcibiadesSurv) reported 10 minutes ago

  @Amazon OK, Amazon, we need to have a conversation about your delivery operation in my area, because this has gone from frustrating to completely ridiculous. I currently have two pending orders that your drivers apparently cannot deliver because reaching the designated drop boxes requires them to get out of the vehicle and walk around a chicken coop. Seriously? The delivery location is accessible. The driver does not need to climb anything, move anything, or navigate some impossible obstacle course. They apparently need to park, get out, and walk around an obstruction to reach the drop boxes. If that is now considered an unacceptable hardship for a delivery driver, then something has gone seriously sideways with your delivery operation. What makes this even more absurd is that I am being told that packages destined for Bernalillo are now being routed through Santa Fe instead of Albuquerque. Why? Who decided that adding an entirely different logistical path was a good idea? I pay for Prime specifically for the delivery service. I should not have to wonder whether my packages will actually reach an easily accessible delivery point because a driver decides that walking a few extra steps is inconvenient. I want these two packages delivered, not returned to sender. If there is an actual access problem, then tell me exactly what it is. If the delivery route or station assignment has changed, then explain why. And if this is simply a driver refusing to make a delivery because the final few yards require getting out of the truck, then that needs to be addressed internally. Please escalate this to someone who can actually examine the delivery routing and driver instructions for the Bernalillo area. The current situation is unacceptable, particularly for a service I am paying for specifically to receive reliable deliveries. I don't expect a driver to perform an expedition through the wilderness. I expect them to get out of the truck and walk around a chicken coop. That seems like a fairly reasonable standard for package delivery.

• 
  Paul Harri (@PaulHar10765609) reported 11 minutes ago

  This man has bought his trainers from my shop but has the nerve to call small business dodgy. Won’t deal with the actual problem of Amazon who pay very little tax whilst destroying small business. @andyburnham

• 
  Brian Porter (@kbporter) reported 14 minutes ago

  @amazon @awscloud @AmazonHelp why do I have to continually contact you on social media for issues with your service? Why is your customer service online “help” so bad? $5 credits for delayed orders for a service we pay for is horrible!

• 
  Tom Gann (@Tom_Gann) reported 16 minutes ago

  And that feature makes it hard for eg. Amazon to get into, makes out of town locations unattractive, tends to mean a very low organic composition of capital so if labour costs can be kept down will be profitable with low barriers for entry.

• 
  Schulz Duggan (@Schulz_Research) reported 18 minutes ago

  CoreWeave's adjusted EBITDA margin last quarter was 56%. Its adjusted operating margin was 1%. Both numbers are real. Tonight tells you which one the market decides to believe. CoreWeave reports Q2 after the close. This is not a cloud earnings report. It is the first stress test of the exact financing model Nvidia just announced at $500 billion scale two days ago. Here is what actually matters. 1/ The 55 points that disappear between two "adjusted" numbers. Q1 2026: revenue $2.1B, up 112% YoY. Adjusted EBITDA $1.2B — a 56% margin. Adjusted operating income: $21 million. A 1% margin. The gap is depreciation, roughly $1.15B in the quarter. For most businesses, D&A is a non-cash accounting artifact you can reasonably add back. For a GPU fleet, it is the single most economically real cost on the page. The asset has a hard service life, the replacement cycle is set by Nvidia's own 1–2 year architecture cadence, and every generation makes the last one relatively less rentable. Adding back depreciation on a GPU business is adding back the business. Consensus for Q2 is roughly $2.5B of revenue, +109% YoY, on a loss of about $1.21–1.24 per share. Watch which margin management leads with. 2/ Interest is now a quarter of revenue. Q1 interest expense: $536 million, against $2.1B of revenue. Long-term debt: $22.7B, closing the quarter near $25B all-in. Then this week, two days after Nvidia's $500B announcement, CoreWeave closed a $2.6 billion GPU-backed loan. That is the thesis made literal. Nvidia said its chips are an "investable asset." CoreWeave just borrowed $2.6B against them. This is no longer a framework — it is executed paper. Q1 operating cash flow was actually positive at $3.0B. Capex was $6.8–7.7B. 2026 capex guidance is $31–35B against a revenue run-rate near $10B. Capex is running at roughly three times revenue. The gap is debt. Minsky's taxonomy (Stabilizing an Unstable Economy, ~pp. 220–228) sorts borrowers three ways: hedge units cover principal and interest from operations; speculative units cover interest but must roll principal; Ponzi units cover neither. On these numbers CoreWeave is squarely a speculative unit. That is not an accusation — it is the standard financing structure for building infrastructure. Minsky's actual point is that the category is not fixed. It moves with the price and willingness of outside capital, and nothing inside the business has to change for a company to slide from one box to the next. Which is why the refinancing calendar matters more than the backlog: tens of billions in predominantly GPU-collateralized loans across CoreWeave, Nebius, Lambda, Crusoe and Applied Digital come due between 2026 and 2028. 3/ Nvidia is the supplier, the shareholder, and the customer. Nvidia sells CoreWeave the GPUs. Nvidia invested $2B in CoreWeave in Q1. Nvidia signed a $6.3B take-or-pay capacity backstop running through April 2032. Read that third one carefully. Nvidia has contractually agreed to buy unsold capacity from a customer it also supplies and part-owns. In game-theory terms that is a commitment device (Dixit & Nalebuff, The Art of Strategy, ~pp. 174, 198). It makes CoreWeave financeable — a lender underwriting GPUs is really underwriting Nvidia's backstop. It works. It also means the demand signal and the supply signal in this chain are no longer independent variables. If you want to know what Nvidia's $500B platform looks like in practice, it looks like this deal, replicated. CoreWeave is the show home. Tonight you get to walk through it. 4/ And here is the part almost nobody frames correctly. Why do neoclouds exist at all, when Microsoft and Amazon have infinitely more capital? Because a hyperscaler building new capacity has to permit, construct and interconnect — a 3–5 year cycle. A neocloud that already holds powered sites only has to install GPUs — 6–18 months. The neocloud's moat was never the GPUs. Anyone with capital can buy GPUs; Nvidia is now actively helping them do it. The moat is holding energized capacity while everyone else waits in an interconnection queue. Which means the correct metric for this entire sector is not backlog, not GPU count, not even revenue. It is active megawatts. And here is the number that should frame tonight: CoreWeave and Nebius have each contracted roughly 3.5 GW of power capacity — and the vast majority of it is not yet energized. Contracted power is a promise. Energized power is a business. The distance between those two is the entire investment case, and it is measured in years, not dollars. $99.4 billion of backlog cannot be delivered without electrons. Nvidia understood this precisely — its investment in Texas power developer Lancium is structured so that an additional $1B tranche is contingent on milestones that explicitly include grid hookups. The most sophisticated buyer of this thesis wrote the bottleneck directly into its payment terms. 5/ So what to actually watch tonight. In order of what moves the stock: — Energized megawatts, not contracted. If management gives contracted capacity without an energization schedule, that is an answer. — Depreciation and adjusted operating margin. Does the 1% go up or down. — Capex guidance for 2026. $31–35B stands. Any raise is a bigger funding gap, not a bigger business. — Terms on the $2.6B GPU-backed loan — rate, tenor, advance rate against hardware. That tells you what the market actually thinks a used GPU is worth. — Customer concentration. Microsoft was 62% of 2024 revenue. Ten clients now committed at $1B+. Progress here is genuinely de-risking. — Founder selling. Jefferies flagged it as the next catalyst, not earnings. Three scenarios: Bull — revenue beats, energization schedule given with dates, adjusted operating margin expands, capex held. The financing model looks self-funding and every neocloud reprices up. Base — revenue in line, backlog up again, margins flat, power discussed in contracted terms only. The stock trades on capex guidance alone. Bear — capex raised without matching energization, operating margin compresses further, or any softness in the 2026–2028 refinancing commentary. Then the market stops paying for the backlog and starts pricing the interest expense. 6/ Where I could be wrong. The circular-financing critique is now well-worn — io-fund, Jefferies and others have all written it. Being right about a risk everyone has already named does not make money. Positive $3.0B operating cash flow is a real defense, and I do not want to wave it away. This business generates cash; the question is only whether it generates it faster than the fleet depreciates and the debt comes due. And the $99.4B backlog is contracted revenue from creditworthy counterparties, not vapor. If energization lands on schedule, almost everything above resolves benignly and the bears look silly. The bet tonight is not on whether AI demand is real. It is on whether the electrons show up on time. Not investment advice. Q1 figures from CoreWeave's Q1 2026 release and 8-K; consensus and capex guidance as published; power capacity figures per industry reporting. Framework: Minsky.

• 
  Homer (@homerdance) reported 19 minutes ago

  @awfulannouncing Fake stuff on Amazon is neither surprising or anything they will do to fix.

• 
  Joshua Prets (@ThePretsky) reported 21 minutes ago

  "If it looks like an Amazon delivery and drives like an Amazon delivery, then it's an Amazon delivery, right?" Ummmm.... no one ******* cares. There is no conspiracy here. It was far more efficient to scale up an international shipping operation by having DSP's. Does anyone ******* care if the person delivering your package is a direct Amazon employee or a contractor? NO. ONE. *******. CARES. There was no problem here. You are manufacturing fake problems so you can manufacture fake solutions. It is the communist way.

• 
  Skeptic Observationalist 🇺🇲🏴‍☠️ (@SkepticObserva1) reported 22 minutes ago

  @NYCMayor If you don't want to be an independent contractor, then don't deliver for Amazon. The appeal is your starting your own delivery service. You are your own boss and business. So what is the problem to be solved?

• 
  🧜‍♀️ Writes (@mermaidwrites) reported 22 minutes ago

  @srkbear Of course. Though I’ve tried priming other books and those, too, were taking too long. They say there is an issue with the distribution center. I say Amazon should get better printers. I’ll be buying from spark from now on.

• 
  fbs (@fleetblackship) reported 22 minutes ago

  @AlexNoonan6 I feel that I also deserve some restitution for handling last meter delivery. I've carried thousands of boxes up the stairs and then broken them down. They should give me an amazon vest.

• 
  आकांक्षा (@akankshabangwal) reported 22 minutes ago

  @amazon is this an issue or expected functionality?? Open lens ->Now if user wants to go back to the screen without uploading any foto then one has to kill the application one cannot go back as there is no option to go back

• 
  headache superstar (@skramzhoodie) reported 23 minutes ago

  transgression themed cis woman came in yesterday wearing a rich kid version of the amazon basics 2mos HRT fit so i can officially say i've seen it in real life. it's no longer an extremely online issue

• 
  Jason mikus (@jasonmikus72) reported 24 minutes ago

  My account was compromised, and the hacker changed my login email. I have already called support, but the promised 48-hour security callback never happened, and unauthorized charges are a risk. I need a security specialist to contact me immediately." @AmazonHelp

• 
  CryptoDaddi (@TheCryptoDaddi) reported 26 minutes ago

  @iamandrewz @ElyriaBio Hahaha dude I feel terrible because yours is NOT coming packaged like this! Amazon dropped the ball and didn't deliver it yesterday morning. Yours got shipped with super secure packing still but i won't lie the box isn't ideal like this! Next order you place will look JUST like these images though!

• 
  Clever Alias (@CT0347635474175) reported 29 minutes ago

  @Jason Sure, Jason... I'm sure the "Studies" you read proved your silly point. Why would anyone imagine businesses are affected adversely when the cost of one of their inputs rises artificially thanks for myopic do-gooders like you? I appreciate the confidence with which you present "the data." Let me offer some of the data you apparently didn't review. "Prices only rose 1-2%." Congratulations. You just described a pay raise funded by the customers, many of whom earn minimum wage themselves and now pay more for the food they can barely afford. You've taxed the poor to pay the poor and called it progress. "No businesses shuttered." You checked some of the surviving businesses. Did you count the ones that never opened or the ones that never grew? The restaurant that was almost viable at $12/hour labor but not at $20? That business doesn't appear in your data, Jason, because it never existed. You can't measure the job that was never created, the location that was never leased, the supplier that was never contracted. Economists call this the "unseen." Bastiat wrote about it in 1850. It apparently hasn't made it into your research yet. "It didn't drive massive automation." You're posting this in 2026. Self-order kiosks are now standard in every major fast food chain. Automated drink dispensers. Robot fry cooks being piloted by multiple chains. Amazon eliminated cashiers entirely with "Just Walk Out" technology. But sure, no automation. Were you not paying attention, or do you think those kiosks were installed because the companies just love touchscreens? "Individuals earning under $40,000 spend 100% of their income." Yes. That's called "having no savings." You're describing financial fragility and calling it "monetary velocity" as though rebranding poverty as an economic engine is clever. These people aren't spending because they're stimulating the economy. They're spending because they have no choice, and the ill-informed like you continue to drive up the cost of living with economically destructive but oh-so-virtuous interventions in the marketplace. And my favorite part: your last paragraph. You admit, in your own words, that minimum wage increases "depress" jobs for teenagers, who "aren't worth $15-20 an hour." So your solution is a government-mandated two-tier labor system where bureaucrats decide which workers deserve the "real" wage and which ones don't. You just described the exact central planning problem that free market advocates have been warning about, and you did it while arguing against free and voluntary market pricing. You dis-proved your own point and called it "good business." Maybe read those studies again...

• 
  Izabella Kaminska (@izakaminska) reported 36 minutes ago

  @GreatBritishTT @LukeJohnsonRCP I think this is true. That said, I don’t think the solution is banning vape shops. I don’t have an issue with what they sell. I have an issue with how they look. If you want more wholesome retailers you need to address the structural failing on the margin side. This relates to the fact that online competition has made it impossible to make money from taking inventory risk. This, alongside product curation, is the key value proposition of any high street retailer, whether they manufacture their own products or not. The pressure comes from 1) more favorable tax treatment of online stores vs bricks and mortar and 2) the normalisation of mafia extortion dynamics as a value- adding innovation. Let me explain. The obvious elephant in the room distorting absolutely everything is Amazon. Yet, up until 2022, the retail division did not cover its own costs and instead relied on subsidies from the AWS side. The bitter truth is that Amazon retail has rarely made money in its entire lifespan. In practice, the AWS subsidy effect amounts to the corporate equivalent of China subsidising manufacturers to better steal market share from Western equivalents. There is no way an average retailer can compete without a similar subsidy effect. It’s worth highlighting, however, that some of these dynamics have changed since 2022. Amazon does not strip out retail from AWS in its earnings, but it’s clear profitability has been improving in the retail division. This is closely connected to Amazon prioritising investment in AI data centers over retail the past few years. As a result, Amazon retail has become increasingly reliant on cost controls and advertising revenue to make ends meet. Except without AWS, this has amounted to yet more extraction from merchants, who now have to pay even higher fees for good ranking capable of converting clicks into purchases. This is all the more significant given prime positioning online is a much narrower field than it is in real life. Another asymmetric revenue source is the huge payment flow Amazon derives from prime subscriptions. This is like having to pay an annual fee for the right to enter a shopping center. No conventional retailer benefits from anything similar. Meanwhile, as profit pressure has mounted, the breadth and scope of product selection has narrowed. Anything is theoretically available but increasingly not everything is deliverable on time. The trend indicates that the much higher true cost and risk of inventory management may finally be bleeding its way into Amazon dynamics. Without AWS to foot the bill, in other words, the luxury of carrying overly generous product ranges and immediate fulfilment is making itself known. This, however, is a risk high-street retailers take every day and which they manage by knowing their customers and foot fall dynamics well. Unlike Amazon, other UK retail brands do not benefit from AWS subsidies. For the longest time their online businesses operated on hugely unprofitable terms meaning conventional bricks and mortar businesses de facto subsidised their online operations. Despite the low or negative profitability many felt compelled to compete to maintain market share. Most viewed it as unfortunate but necessary marketing/advertising spending. But it’s clear that inventory, quality and range is suffering. Anyone who buys children’s clothing will know that range and availability at non Amazon online businesses has been deteriorating for years. To the extent that on holiday this year all 8 year old English girls at the pool were visible in only one of three swimming costume designs. Coincidence? Or an embarrassment of non-riches linked to a structural collapse in retail - one arguably similar to the breakdown of Gosplan in the USSR and Comecon countries. But it’s not all doom and gloom. With Amazon consumed with AI investment, now is probably the best time in recent history to overturn such trends. Revival is now a choice.

• 
  Rebecca (@Rebeccaou8v) reported 40 minutes ago

  @AmazonHelp @amazon Shocking experience. Been lied to be 3 different people. Had a chat disconnected before he even let me explain. He shut my feelings down, I have 2emails stating refund processing. Another additional email stating refund processed successfully.

• 
  Tsiefekim (@tsiefekim) reported 42 minutes ago

  @AlesanaNuu49557 The day before kirks death a book with the title that describes his assassination was published on Amazon under the authorship of Anastasia J Casey. Resurrecting the code of ethics held by Will, may also be reflected in this calling card we are told to believe was a glitch

• 
  Don't Mutilate Kids (@DontCutKids) reported 44 minutes ago

  @herzegovinian97 @ammalusty @OrevaZSN I know. That's why I said "you're not paying for Prime Video". Because he didn't say "Prime Video". He said "Amazon Prime". "Amazon Prime is hands down the worst streaming service" is what he said. Amazon Prime isn't a streaming service. It's a suite of services.

• 
  vgritsev (@vgritsev) reported 47 minutes ago

  @barrycunningham Well, so subcontracting is wrong then? I like it when the driver says, "I do all the work". Okay, no problem. If you do all the work - why not do it on your own? Or is Amazon actually doing something?

• 
  Brien Jackson (@Brien_Jackson) reported 53 minutes ago

  @Ca7Opinions I suppose you could argue that the Amazon Flex program has the Uber problem, but Mamdani's video is clearly referencing the DSPs

• 
  MarxMan (@MarxistsWon) reported 57 minutes ago

  I doubt we are quite there yet with current technology, but not too far away. Modern women, especially American women, are in DEEP trouble when men can order something like this off Amazon.

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  Fluid (@FluidDruid4K) reported 57 minutes ago

  @MakeUSAVAT @Onmyrail1 They do the contract companies are held to those standards and hire based on that 10x better than Amazon could do. On top of it Amazon usually helps handles issues if they arise. None of you worked for these companies and it shows

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  G. K. Masterson (@GKMasterson) reported 59 minutes ago

  @NickJFreitas @NYCMayor He acts like us truckers haven’t been discussing the way Amazon abuses the brokerage system to run loads with dodgy carriers. We have been. There are better ways to fix the issue than what he’s proposing. Amazon is just exploiting a loophole that exists and the fact that NY, IL, and CA give CDLs out like candy.

• 
  Joshua Prets (@ThePretsky) reported 60 minutes ago

  @NYCMayor Amazon is one of the best functioning parts of this country right now. But somehow, shitlibs like Mamdani have decided to find problems with it - not with the completely fraud infested government - but with a finely tuned machine. And now it's going to be ****** up.