Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: website down, errors and sign in.
Full Outage Map
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 8: Problems at Amazon
Amazon is having issues since 05:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Website Down (46%)
- Errors (29%)
- Sign in (25%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Website Down | 6 minutes ago |
 Dover
|
Website Down | 8 hours ago |
|
Middletown
|
Errors | 8 hours ago |
|
Coral Springs
|
Errors | 17 hours ago |
|
Patchogue
|
Sign in | 18 hours ago |
|
Irving
|
Errors | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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steve (@steve1084475086) reported@FuhgedNews Amazon took it down but Ebays got em for 10 bucks
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NMz🇮🇳 (@neelay_EE) reported@AmazonHelp What's even more disappointing is the customer support experience. Every new executive asks me to explain the entire issue again, then leaves the chat without resolution or proper handover notes.
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brett jeffries (@disneyracefan) reported@TeamKFBfan8 @NASCAR @SiriusXMNASCAR Yeah sadly What is the complaint of the week ? Is it about Amazon Or the almost complete lack of talent on the track today or something new ? What's steams me is all those bitching and moaning about Cleatus but when these So Called experienced drivers have the same issue Well
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Raziel (@tryraziel) reportedI analyzed Anthropic's $4B deal with Amazon — and the math reveals why Big Tech is paying massive premiums for AI startups. The headline: Amazon invested $4B for a minority stake in Anthropic, valuing the Claude AI maker at ~$18B. But here's what makes this deal fascinating: → Anthropic raised $300M at a $4.1B valuation just 10 months earlier → That means Amazon paid a 4.4x markup in less than a year → Most of the $4B comes as cloud credits, not cash The real kicker? Anthropic was burning $2.5B annually on compute costs when the deal closed. Amazon essentially said: "We'll cover your biggest expense for 2+ years, and in exchange, you'll run exclusively on our cloud and we get equity upside." For Amazon: They lock in a massive cloud customer and get exposure to the hottest AI company outside of OpenAI. For Anthropic: They solve their biggest problem (compute costs) without massive dilution. This isn't just an investment — it's Big Tech's new playbook for AI deals. Pay premiums, but structure it so the money flows back to your core business. Is this the smartest way VCs are getting priced out of AI deals?
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Rajeev jaiswal (@rkjaiswal_363) reported@AmazonHelp After fill up the form they asking some technical error not to send.
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Martin (@direstdiarist) reported@TheRegister Presume this is gonna prove a problem with consumer returns as well. Much harder for Amazon et al to just refund you for a defective item that wouldn't be worth the return postage. Obviously they could e.g. force you to take a photo with their own app
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RiskyDave (@RiskyDave) reported@HealthRanger So... You'd have the government come to a business and tell them.. "no.. you can't charge that much.. you must charge this much.. regardless if fair market value is X (because someone is willing to pay X ) Obviously people were charging whatever they wanted before Amazon and obviously if you feel like you can't shop 2 more products down the list of products on the Amazon store you could probably shop somewhere more local.. but let's see the government tell Ol Mike here or Alex Jones what he has to charge someone. Turns out the supplements at AJN are far overpriced compared to what Amazon can sell them for.. how about you cut back on the price gouging. Seeing the Right do everything they can to get more big government is insane.
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Rick D.🌎 no DM's (@RickDelmonico) reportedNo response? Are you kidding me? I will probably cancel my Amazon account. You really messed up my situation. I have an emergency I can't fix because your warehouse employee didn't send the main part of my order.
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IsReallyCurry (@datgi47) reported@metrostalker68 @MustBeCharm Amazon games has said they WANT them to decelope it, but, since Amazon owns the license, there is a chance that the corporate side won't pay them to. Also Amazon games has had a track record of cancelling games, shutting down studios (since IOI is not theirs they are safe), etc.
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Mehwish kiran (@mehwishkiran07) reported4/ The fourth thing: the "Buy Box" is not what shoppers think it is. When you search for a product on Amazon, you see one main result with a yellow "Add to Cart" button. That's the Buy Box. Most shoppers assume the Buy Box represents the cheapest, most reliable option for the product. It doesn't. The Buy Box is awarded to the seller (often Amazon itself, often a third-party seller using Amazon's fulfillment network) that the algorithm determines will generate the most profit on the transaction . Sometimes that's the cheapest seller. Often it isn't. A 2018 ProPublica analysis of 250 Amazon products found that the Buy Box was the cheapest option only 65% of the time. For the other 35%, the cheapest seller was buried below often by a meaningful margin. How often does the average shopper scroll past the Buy Box to compare prices from other sellers? Roughly 5% of the time. Result: 95% of Amazon customers are paying more than the lowest available price and they don't even know they have options. The fix: — Scroll past the Buy Box on every purchase — Click "Other Sellers" or "More Buying Choices" below the main listing — Compare prices, especially for higher-cost items — Check if the "Add-on Item" version is cheaper for bulk — Use a browser extension like Camelizer (Camelcamelcamel) to see price history She started doing this on every purchase. On 7 out of 10 items, she found a cheaper seller within 30 seconds.
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Vivify (@BabaAgyani1) reported@StableInvestor Sir, I've been using Oral-B Pro 3 for more than 15 months. Good for sensitive teeth 🦷 & gums. Auto-switch between rotating and vibrating after 30 seconds or as per the time settings. Purchased from Amazon. Issue faced: Service centre available only in selected metro cities.
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Azeezul Khan (@AzeezulKhan) reported@AmazonHelp Need assistance recovering my Amazon account. The phone number and email associated with my account is no longer active, so I can't receive OTPs to sign in. Please help me regain access.
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imagine_power (@imagine_power) reported@amazonIN @AmazonHelp after I added the photos of this tampered item, I got a screen in Amazon app saying return is approved however I do not see any further details or updates against the order.. have no resort but to put it down here
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NMz🇮🇳 (@neelay_EE) reported@AmazonHelp @amazonIN @JeffBezos Has Amazon lowered its customer care hiring standards? Repeatedly explaining the same issue to different executives, only for them to leave without resolution or proper case notes, is not the level of support customers expect.
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BeePop (@BeePopBuilder) reportedGPT image generation bug: It understood “make it beautiful.” It forgot “keep it the same product.” That’s the real problem for Amazon listing images. E-commerce AI doesn’t fail when the image is ugly. It fails when the image looks great — but sells a different product.
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Acquisition.com (@acq_official) reportedAlex Hormozi explains why he priced $100M Offers at 99 cents. "The point of the book is not to make money from the book. The point of the book was to help as many businesses make money. So the problem that we're solving is how do we get this in as many hands as possible." "Giving it away for free I actually don't think would have gotten as many hands. Because if Amazon makes money, Amazon will push it. So at 99 cents Amazon gets 2/3 of the revenue. It's easy to sell a 99 cent thing. I can tap into the traffic that Amazon will provide."
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Eugene Khayman (@EugeneKhayman) reported@ShinghiD Say what you will but laws are not the problem. Every marketplace has exposure to foreign bad actors under the current laws and they all choose how to handle this in a way that aligns with their principles, and profit desires. Tiktok does not want foreign sellers in their US marketplace, they make it very difficult for non IS entities to operate on the platform. Meta also makes it very difficult for a foreign entity to advertise outside of its market. Amazon leans in to foreign sellers, they do not invest seller fees into policing competitor attacks, review manipulation, etc. there is so much stuff happening across hundreds of categories and they seem to turn a blind eye. Because these sellers pay them a ton do fees, so it’s in their best interest to let them cook. Bottom line. There are many problems currently making Amazon not the marketplace where new brands are being built. It’s up to Amazon to decide whether it want to keep capturing all the demand it can until it gets dethroned or to continue to innovate. By the times law change it will have already been too late, and competitors will always find loopholes if the marketplace has them.
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C (@mamamanogatam) reported@AmazonHelp Please read the post. You’re solving the wrong problem
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Jenny2016JK 🇺🇲❤️ (@Jenny2016JK) reported@RoyalTerrier @togdali @SteveSkojec I've been ordering from Amazon Prime for years with no problems. Shop around there just like anywhere else.
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Dr Maureen Rhoden (@rmau_r) reported@AmazonNewsUK Why is it impossible to phone Amazon if I have a problem I need to discuss with someone and your FAQs doesn’t have the answer?
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Sean (@Sean09711499) reported@borgirqing Yea but amazon literally doesnt care They don't want to invest in it whatsoever despite having so mamu resources to do so, and even then ANIME has this problem to(refer to OPM S3)
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Olivia Cooper (@O_C_Author) reportedBroken: the broken roots duet is out now on Kindle unlimited and Amazon!
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Alexy lou 🪭 (@bassvictm) reportedGenuinely considering going by my middle name in response to the onslaught of Amazon Alexa jokes i have to endure as a server
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Liam Geoghegan (@LJGrindelwald) reported@DavidZorkocy @AmazonMGMStudio Fans have been signing petitions, tagging Amazon, hashtagging Stargate and viewing Stargate loads on mgm/Prime to show how serious they are about bringing it back. It all feels like a waste and they've let us down.
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Daniel Sweet (@DSweetTexas) reported@bavedikian @jt_ryder @JeffBezos You can get in touch with someone from Amazon, but their customer service is truly awful. "The thing you said was delivered wasn't delivered." "We'll issue you a refund." A couple weeks later, "I'd you don't return the item, we'll reverse the refund."
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Rajeev jaiswal (@rkjaiswal_363) reported@AmazonHelp Seriously not understand how can I use this link. When open this link there is not any option where I can raise my problems.
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Bennie🕊️ (@Bennieeexyz) reportedI work click and collect. The system is simple. Buy online, bring the card you paid with, collect your parcel. It says so in the email. Second line. A man came in for his parcel. Me: Do you have the card you purchased with? Him: No. Me: Can you get the last four digits of the card number? Him: No. Me: Can you contact whoever has the card? Or check PayPal or Amazon? They display the last four digits. Him: It's my girlfriend's card. Me: I can't release the parcel without proof of purchase. I'm sorry. Him: That's MY parcel. MY name is on it. Me: I understand. I still can't release it without those digits. Him: How was I supposed to know I needed the card? Me: It's in the email we sent you. Him: No it isn't. Me: It is. Him: I'll prove it isn't. Me: Go ahead. Him: (checked his phone) Him: (found the email) Him: (read the second line) Him: Oh for ...... I never read that far down. Me: If you can get those four digits I can release it right now. Him: No. I want a refund. Me: I still need the card for that. Him: Then you know what you can do with it. Me: (completely calm) Me: I'd need the card for that too. Him: (stared at me) Me: (stared back) Me: (the parcel is still there) Me: (it will be there when he finds the card) Me: (it will be there for a while)
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Amazon Help (@AmazonHelp) reported@N1ANYC Hi there. If you're on the Amazon website, you can close the Alexa screen by clicking on the Alexa button on top of your browser screen, or clicking on the down arrow in the top right-hand corner of the chat window. -Nani
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Dan Stoyan (@dan_stoyan) reported@EugeneKhayman @ShinghiD Agree but Amazon won’t deny foreign sellers. It goes against their core value: “Cheaper and faster” They got the faster part down now they want the cheaper part aka Chinese sellers
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Sarang Pharate (@pharatesarang) reported@AmazonHelp @amazonIN I am facing a recurring issue with my Amazon Pay UPI account. Every other day, the app prompts me to relink my UPI account, asks for card verification, and shows a "device changed" message. I'm using the exact same device (no change in phone or SIM).