Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: website down, errors and sign in.
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 18: Problems at Amazon
Amazon is having issues since 05:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Website Down (49%)
- Errors (27%)
- Sign in (24%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Website Down | 4 hours ago |
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Sign in | 21 hours ago |
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Website Down | 1 day ago |
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Website Down | 1 day ago |
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Website Down | 1 day ago |
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Errors | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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💿 Tech In Stock UK 🇬🇧 Restock + Deal Updates (@TechInStockUK) reportedThis Amazon review I just saw 😓 Ignorant people, please find your common sense... #1: Don't expect portable AC units to be silent, it's not a mini split install where the noisiest components are located outside the building. It's an all in one device, it's a give and take, it takes some electricity and makes some noise in exchange for cool / cold air! Sound is very subjective, we all have varying tolerance levels. (I've had another unit from another brand before the Dreo if you think the Dreo is too loud, you have no clue how noisy some of the cheaper models are! Willing to bet they didn't bother allowing the unit to stand upright for 24 hours before use either.) #2: Poor installation, that's a you problem not the fault of the unit, if the exhaust hose is too long it negatively impacts it's ability to move enough hot air, it's a specific length for a reason! Every room is different, do your best to accommodate it in your space. #3: There is something called a thermal insulation sleeve that's sold separately that you should invest in! It stops the heat radiating from the hose (sold separately - costs around £11.00) I think many people are seeing and hearing about portable air conditioning units and are just running out to buy them with little to no proper research done (I don't mean 2 minutes of ChatGPT, proper research!)
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VIKRAM SINGH (@vikram_12121) reported@AmazonHelp @AmazonHelp I have already emailed you guys and talked with an agent. There is no reply received yet. What is the issue?
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m (@erasofus) reported@Superrr____ @glitchaddicts valid af doing errors is basically risk free on amazon
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Merlin (@Merliiin__) reportedthe agent gap isn't capability. it's that 85% can demo and 5% can ship. VB Transform 2026 - Bryan Silverthorn (Director, AGI Autonomy, Amazon; ex-Adept): enterprises aren't waiting for a smarter bench score they're stuck on reliability he splits what people mash into one word "reliable": consistency · robustness · predictability · safety (Princeton framing he says he keeps seeing tangled inside almost every eval) the failure mode that should stick: a QA agent that extracted serial numbers from screens worked for two months, then started reading wrong numbers intermittently, cause: vision encoder behavior shifted with on-screen position after a software change humans barely notice internal evals green production broken VentureBeat's own survey note on stage: half of companies shipped agents that passed internal evals and still failed real customers most track uptime and ignore accuracy vendor evals as default test strategy = coin flip Amazon's lab joke that isn't a joke: call the agents "interns." powerful. occasionally clueless. need backups, undo, and an explicit risk budget "I'll have my intern talk to your intern." so when the feed sells another multi-model agent stack this week: ask the boring questions does it survive 1,000 runs or one recorded demo? are you measuring the four reliability axes - or only the leaderboard flex? don't let the emotion write the verdict capability gets the keynote reliability gets the production deploy
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Bryce Joe (@yobrycejoe) reportedIf you keep going out of stock, nothing else matters. Every store has one bottleneck. On Amazon it is often photos, bullets, or stock. Ask, “What one fix this week grows profit fastest?” Put all time and money there, then find the next one. What is your current bottleneck?
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p poff (@perlitapoff) reported@amazon On Amazon Mexico, you pay for Prime and select a product because it claims next-day delivery, but that turns out to be a lie; it ends up taking three days to arrive. The service has been terrible for the past year.
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Coffee Capital (@Coffee__Capital) reportedMagnificent 7 YTD Update: Microsoft remains the key laggard, still down ~20% this year with Tesla not far behind. Meta is essentially flat, while Amazon/Google/Nvidia are approximately matching the performance of the S&P 500. Apple remains the clear leader, up 23% so far. Microsoft & Apple will report earnings at the end of July. $MSFT $TSLA $META $AMZN $NVDA $GOOG $AAPL
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KanwarSahab (@vikramkanwar1) reported@AmazonHelp Earlier the issue was regarding another product and to be specific delivery related issue. The same link to be used ? or you would send fresh link as it is a New Issue and different product.
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Anti-Fraud Advocate (@ScamFinderSam) reportedThis seems like pure projection. 🚨 Notice how @SurvivingCFS suddenly starts screaming about 'laws being broken' and 'money laundering', being 'put on restriction' and displaced?' Money laundering seems to be an odd thing to suddenly start accusing one's facility of at 6:46 AM. On June 8th, this scammer tweeted that her facility told her she's not allowed to fundraise. She proceeded to have 3 more fundraisers. In addition, she posted a bunch of items on her Amazon wish list on 2 separate occasions for people to buy her, which were all bought. Look closely at the highlighted lines below. Is she practically telling us she got caught, AGAIN? Combine that with the repost of her campaign today saying she needs all the help she can get, then followed up by another post saying she desperately needs donations. Did she get kicked out or a warning that she's about to be for running these scam fundraisers? So, she needs fast cash? Her tweets reek of desperation today. Moreso than usual, if that's possible. Kendra is pocketing hundreds of dollars of unreported income every week and instantly hiding it so the state continues to pay for her free room and board. She's been doing this at multiple facilities for years. Not to mention that she lies to get all these followers to get their donations. This is Medicaid fraud. She isn't an advocate, or someone in desperate need—she is a panicked scammer! Maybe real-world rules have finally caught up to her fake online life. Be careful who you are donating to! *Since a facility has to give someone 30 days notice prior to kicking them out, maybe we'll revisit this post in 30 days. @ILAttyGeneral @IDPH
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Abhinav Tiwari🇮🇳 (@Mrabhinavtiwari) reported@oneplus @onepluscareIN Dear OnePlus, I had purchased a pair of earbuds (one plus nord buds 3 pro) from @amazon . A few months ago, I started experiencing issues with the battery backup and noticed noise in the earbuds, so I visited the service center in Patna.
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Anthony Nguyen | Adscrafted (@_adscrafted) reportedFBA Fee Audit Catches weight/dimension errors where Amazon overcharges you. We've found sellers owed thousands in fee corrections they never filed. Reimbursement Audit Lost inventory, damaged units, customer return discrepancies. Amazon owes you money, this finds it. (3/4)
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✨ Jess ✨ (@Wee_Welshie) reportedMy life doesn’t always go to plan. I’m far from perfect I make mistakes, a lot. Some might say I’m pretty well experienced at that! Today, I lost my purse for the first time in my life. It’s fallen out of my bag, somehow. Not sure how and it’s too late for advice; what’s done is done. That’s life! (See - too little coffee and terrible things happen…. coincidence, I think not!) Other than £25 and the inconvenience of having to freeze cards, it’s not so big a deal. No upset; nothings been spent (cards frozen and cancelled) But my daughter, she asked for my Amazon login about an hour ago. There’s me thinking she wanted to order another ‘squishy’ toy. But she just let me know she surprise ordered a new purse with her own money so I’m not to look to buy a replacement purse 😭 I’ve already hit the jackpot in life with such thoughtful and kind children Also - logged with lost property so hopefully @altontowers someone has handed it in because my licence is in there Photo just because it was a happy photo from the day - everyone joined in!
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Jarvis (@JarvisDaJarvis) reported@fxsignale LOL Amazon has its own antitrust issues to worry about directly pertaining to their 'walled garden.' With google facing the same, the silly thesis that somehow their practices were going to go unchecked with the DOJ breathing down both their necks was dumb and laughable.
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𝓚𝓮𝓲𝓵𝓪 𝓡𝓪𝓿𝓮𝓷𝓱𝓮𝔁 (@SilentCurseBorn) reported@Amazonin_Love She doesn't have to be told twice. Climbing on top of the amazon and leaning down to leave her heas hovering ovee theirs. Her smug smile seemingly only have grown since the start of their teasing.
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FieldMarshal JoJo Rabbit (@I_FieldMarshal) reportedI ordered 4 boxes, got only 2. Now there is no way I can approach your customer care. Literally no way!!!! I am a Prime member and have been ordering from Amazon on almost daily basis, but always faced issues with your customer care. I want a call immediately. @amazonIN
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chetan patel (@chetanpatel128) reported@AmazonHelp not help. Could you please escalate this to your Social Media Escalation Team or a senior resolution team instead of asking me to contact the same customer service again? My issue remains unresolved despite multiple interactions.
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Som ET (@Som_ET_) reported@nikitabier X is way too slow. Where are: X TV (Similar to Prime Video) X Videos X Tok X Live X Photos X Chat X Grok X Money X Music X Mail X Shop (Similar to Amazon) X Chess (Similar to Lichess) X Grokipedia X Jobs X Travel X Stocks X Cloud
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BLASTER (@BLASTER72532476) reported@beebomco Well anyway iam using Amazon music 4K so no problem
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Leslie Morgan (@ldtkccmorgan) reported@CarolineSiede WF is terrible since Amazon bought it. It was great when it was locally Austin owned
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Faisal☀️ (@TamboliF) reported@Superman18d First fix and stabilize your phones properly, then sell them as premium devices. My Nothing Phone 3 is just 5 days old and has had issues from day one. still no fix. Nothing Support is not giving proper resolution, Very disappointing. Don't purchase from Amazon. @amazonIN
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Rhonda lynn (@OhioRhonda) reported@FFT1776 I’m in Ohio, Medina county . We’ve had critical levels for air quality for days. It’s been terrible even with ac running nonstop. They have shut down all kinds of businesses. Even Amazon drivers were recalled back to the hub.
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Apex Predator (@ramuv10) reported@AmazonHelp With whose permission it is cancelled , I haven't cancelled it , it's your mistake , please create a new order for same amount , else this is going to be serious issue , even for prime members you are not providing any support what this use of paying money and by EOD I need it
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Mr. Von Stoooooogle (@MrVonStoogle) reported@amazon If they have a problem interacting with pets maybe they shouldn't be working as delivery boys.
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Anu Singh (@anuragg_katiyar) reported@AmazonHelp @amazon @amazonIN No one is replying there Cant u check the order id from the pic and escalate the issue
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Spencer Pratt (@spencerpratt) reportedWeird how this clown had zero problem with Amazon gobbling up MGM back in 2022. I wonder what's different about this one? Hmmm.....
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NoJoe64 🇺🇸 (@NoJoe64) reported@ccbugggg @amazon I worked thru it as well as a city truck driver. I would have 15-20 stops per day. I got in more trouble for not wearing a mask than any other driver. We still went shopping and carried on as normal.
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Abhinav Tiwari🇮🇳 (@Mrabhinavtiwari) reported@oneplus @onepluscareIN @amazon So, just a few days ago on July 13th—I requested service for the product via your pickup and drop service. I just received a call from the Delhi service center stating that the earbuds have been replaced, but there is no issue with the case; however,
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Sam Lockhart (@soil_owner) reported@iranianwario You know what they say: if you owe Amazon $1.5k, that's your problem, but if you owe them $1.5 trillion, that's the federal reserve's problem.
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JL. (@j_lackss) reportedPeople still moving around today like normal doing outside activities, windows down, etc. Went out for an hour & a half, only saw one person with a mask & it was an Amazon driver.
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Sandeep (@bangles65) reported@AmazonHelp Issue is not resolved, how long do I keep following up