Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: website down, errors and sign in.
Full Outage Map
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 6: Problems at Amazon
Amazon is having issues since 07:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Website Down (46%)
- Errors (29%)
- Sign in (25%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bordeaux
|
Errors | 6 hours ago |
|
Gonesse
|
Errors | 9 hours ago |
 Mexico City
|
Sign in | 9 hours ago |
 Marquette
|
Website Down | 12 hours ago |
|
Newnan
|
Errors | 1 day ago |
|
Perpignan
|
Website Down | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
-
Amazon Help (@AmazonHelp) reported@rajusharma_it @rajusharma_it Please copy the link and access it from a different browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link, it will redirect you to Amazon app where you can connect with our team via chat. -Indhu
-
afmb (@afmb) reported@AmazonHelp Your customer service just put the phone down on me. I’m furious.
-
Trade Research Ai (@TheBenchTrades) reportedApple, Microsoft, Nvidia and Amazon are all green nine minutes into the session. The Nasdaq 100 is down 0.70%. Something underneath is eating it.
-
Christa Parlacoski (@ChristaP3) reported@amazon this is the third issue just this week with your service. You lost my package and you’re solutions are not adequate. You lost my package and I have to wait for hours for my refund? And that’s because I chose Amazon credit instead of refund to original payment
-
Shyamsundar Das (@TrustyStuart) reported@Blackwellboy @amazon bad look. fix your **** and apologize.
-
Mohammed Sameer (@iMsameer_06) reported@AmazonHelp @ICICIBank @amazon Resolved my problem as soon as possible
-
NISHANT (@nishant_jain10) reported@AmazonHelp I did, someone from amazon grievance team called, not the social media team! they informed me that the monitor will be eventually cancelled, with no proper reason except saying it was technical issue! Am I responsible for it? I feel mentally harrased.
-
Superamin01 (@Superamin011) reported@AmazonHelp I did connect your team. Chat for hours, Called them, faces frequent switch of agents explaining issue again and again and still tha issue persist. Complaint # D504906259.
-
Prasad K (@kprasad245) reported@AmazonHelp I have waited long enough for a resolution. Due to repeated delivery failures, the purpose of my purchase has been lost. I am extremely disappointed with Amazon's delivery operations. Kindly cancel the order and issue a full refund immediately without any deductions. @amazonIN
-
mail box (@mailbox28564784) reported@amazonIN @amazon @awscloud I am extremely disappointed with Amazon's customer service. Despite returning the product, I have neither received my ₹1,400 refund nor a replacement. Repeated follow-ups and social media complaints have not resolved my issue.l
-
Sudarshan (@MobileTric63427) reported@AmazonHelp @HoneyYadav39997 I have already filled this form before, but it did not resolve my issue. I am still unable to claim the Godrej warranty because Godrej confirmed this is a local/non-genuine product with missing parts. Please don't ask me to fill the same form again.
-
rahlzle dazzle (@drahcir_rahl) reported@MiaAI_lab Amazon is never worth the risk for items over $1k the likelihood of damage based on how their systems handle devices... Let along the fraud potential. If you must, get it gift wrapped so less likely some rando in the chain knows what it is. The Idea of one of these dropping down the chute in a site....
-
Amazon Help (@AmazonHelp) reported@theblur___ @theblur___ Hey there! Thanks for reaching out to us and sharing your feedback. While Alexa for Shopping cannot be removed entirely, the chat window can be dismissed or closed. If you're on the chat window in the Amazon Shopping app, you can dismiss the Alexa for shopping screen either by swiping down the chat window, by clicking on the Alexa icon in the bottom of your app, or clicking on the cross (x) in the top of the chat window. Hope this helps. -Tasha
-
Maltesh (@malteshk) reported@AmazonHelp Hello, i dont know what is happening. Can someone update me the real status? I have received tons of mails and again i have been asked to go through the return process in app which is not working.
-
Anthony Soon (@anthony_soon_) reportedEveryone got the Amazon story wrong. Amazon didn't kill microservices. One Prime Video team moved an internal service to a monolith and cut costs by 90%. The lesson isn't "monoliths > microservices." Choose the architecture that fits your problem, not the trend.
-
Inscothen (@inscothen) reported@gymrat_bookworm Bigger issue it was known long before that virus can deplete glutathione. And Amazon and others pulled NAC during covid. Pretty sure I’d have been in worse position today had I not already had some and been taking when got infected.
-
FLINT Network (@FLINTKYA) reportedWhat if the most dangerous prompt injection is the one that does nothing when it arrives? Your agent reads a webpage, answers correctly, and ends the session. No visible failure, no suspicious action. Days later, that same page comes back as long-term memory, enters a new session as system-level context, and turns an ordinary tool call into silent data exfiltration. That is what @Unit42_Intel demonstrated with an Amazon Bedrock Agent. They built a travel assistant on Amazon Bedrock Agents with memory enabled. The agent could book trips and read websites, and the attacker had no access to any of it. All they needed was for the user to hand the agent a link. The page looked like an ordinary national parks guide. Hidden in its HTML was a prompt injection payload, but it wasn't built to hijack the live conversation. It targeted what happened after the conversation ended. Bedrock Agents can summarize each session into long-term memory, and that summary can be retained for up to 365 days and inserted into future orchestration prompts. The summarization template wrapped the conversation in XML tags, and the webpage content landed inside the agent tool's result field, the one part of the prompt the attacker controlled. The payload forged closing and opening conversation tags, which placed its instructions outside the apparent conversation block, where the model was more likely to read them as summarization guidance. The model then stored those instructions in memory under a fabricated topic it called a "validation goal." The visible session stayed clean. Days later, the user came back in a new conversation and asked the agent to book a trip. The agent booked it normally. In the background, it loaded the poisoned memory into its orchestration prompt, encoded the user's information into a URL, and sent it to the attacker's command-and-control server through its web tool. That is the whole attack chain: untrusted content becomes a poisoned summary, the summary becomes trusted memory, and the memory drives a future tool call. @Unit42_Intel is explicit that this was not a vulnerability in Amazon Bedrock. The proof of concept ran without Bedrock Guardrails, and AWS says its preprocessing and prompt-attack protections can mitigate this specific path. But the broader problem doesn't go away, because prompt injection has no complete solution. The practical answer is layered control: inspect untrusted content, restrict where tools can connect, limit agent privileges, keep invocation logs and traces, monitor behavior, and enforce policy at the point of consequential action. That last boundary is where FLINT operates. @FLINTKYA doesn't clean an agent's memory or inspect every outbound request. But when a payment, checkout, paid API call, x402 request, or delegated commercial action routes through FLINT, the requested action is checked against the principal's actual mandate and recorded as a signed decision. The same identity does not guarantee the same behavior.
-
Austere Grim (@austeregrim) reportedThose two things have got me $330 a month back in my pocket after next month. And positioning me to pay off my amazon credit card, netting me near $500 a month, and I’ll be able to pay down my bank credit card, and car loan…
-
Kesariya Vilayati (@Balamuaaa) reportedPost 1/5 .@airtelindia @Airtel_Presence, enough is enough. I've been unable to claim my Amazon Prime benefit since 18 June, despite paying for the eligible Airtel plan. After nearly 2 months, the issue is still unresolved. 🧵👇
-
usernamet (@usernamemt623) reported@AmazonHelp @sopovishal It’s happening to everyone, Miriam. That indicates there’s a much bigger issue happening.
-
Nia 🪩 (@_johnsonator) reported@KristyT i think they do. it’s just broken down by sections, at least on Amazon
-
Nina_TX⚘️🌿🙏 (@mrs_drt) reported@MustangMan_TX Delivery of groceries & Amazon kept me out of trouble. I once went to the store but got into it with my hubby because I removed the idiot mask and he was afraid we would get tossed. Smdh. Toss me!! Why do maskers touch others though? 🤔 I didn't mind so much the 6ft. Keep it!
-
Jai Burman (@Jaiburman) reportedHi @AmazonHelp @MyIndusIndBank, My Amazon order was cancelled the next day. Amazon kept ₹99 as a non-refundable platform fee. Due to this ₹99 shortfall, IndusInd is asking me to pay foreclosure charges to close the EMI. Please resolve this issue. #Amazon #IndusIndBank
-
Vikash Yadav (@Yadav87Vikash) reported@AmazonHelp @amazonIN I had been given 48 hrs timeline to resolve the issue and still issue is not resolved.item did not get picked up yet and I have not gotten the refund
-
Dionne Hutton (@diohutton) reported@ed_rosenberg @TheJusticeDept @amazon A 97% plea deal rate screams the system is broken.
-
MiSta.HaPPineSS (@MiSta_HaPPineSS) reported@AmazonHelp @JeffBezos yo man Look at the terrible support from your company
-
Rohit (@Rohit_dev_code) reportedHave you ever noticed how amazon knows you can't but that last item in your cart ? It's solved using a classic Data Structure & Algorithm pattern: The Ransom Note problem. A quick thread on this [1/3]
-
Tommi Pedruzzi (@TommiPedruzzi) reportedAmazon doesn't care how long you spent writing. Readers don't either. They care about one thing: "Does this solve my problem?" The market rewards: • Clarity • Relevance • Positioning
-
Pranay Ghogale (@GhogalePra8180) reported@AmazonHelp I have contacted the support multiple times to seek help from them. They acknowledge that it is an issue from their side however refusing to provide any resolution as per the policies. I understand that you can't go against the policy if it is customer mistake but it's yours now
-
Farmer Doyle (@friendlyowlfarm) reported@HawleyMO im a mail carrier my office only cares about amazon every route nowadays is a 2 person job its time to fix it