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Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: errors, website down and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 13: Problems at Amazon

Amazon is having issues since 10:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 48% Errors (48%)
  • 33% Website Down (33%)
  • 19% Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
New York City Website Down 4 hours ago
Bolivia Sign in 6 hours ago
Las Vegas Sign in 6 hours ago
Carmel-by-the-Sea Sign in 7 hours ago
Chicago Website Down 9 hours ago
Portland Website Down 10 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • _Choco_torta
    Debøra pør favør - oOOoUuuUu LuCkY mEeEEe 🇦🇷 (@_Choco_torta) reported

    @moon186773 I liked the ones on YouTube too, but I suppose they had to change them to avoid any legal issues after the contract with Amazon, because they looked too much like real money, I guess 🤔

  • SadainShahid
    Sadain🇮🇳❤️ (@SadainShahid) reported

    Despite having a loan limit of 1.81L rupees, I'm unable to purchase a product worth 39K from Amazon. @Bajaj_Finance solve this issue Contact me so that I can share my details with you

  • michael06167584
    michael (@michael06167584) reported

    By National security you mean protecting the criminals in government, this isn’t a problem for BEZO’s Amazon, I guess he paid the bribe

  • serenityerror
    serenity404 (@serenityerror) reported

    @mearmalite10 Why?!? So everyone is put out of a job and we cant shop at amazon anymore? Whats next, they burn down my local supermarkets and im forced to buy everything from farmers markets? Sure, ill grow my own food. But im still getting the plants from Amazon. This hurts us, not the rich

  • allenholub
    Allen Holub. https://linkedIn.com/in/allenholub (@allenholub) reported

    @ahmedehab_01 @amazon The newest Claude model is evidently very good at finding zero-day exploits. Given that, it can most likely patch them as well. Don't get me wrong. The dial for security goes from "deep trouble" to "don't know," but people aren't good at security, either.

  • GautamDiks90101
    Diksha Gautam (@GautamDiks90101) reported

    @AmazonHelp Your link is not working , if you cant help then what u r doing here, I paid money and I didnt get what I ordered now you are making diff diff exucte to help.

  • shansah
    amit (@shansah) reported

    @AmazonHelp No one has called me regarding my problem, and your customer support is not providing any response

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @Satyam_T_9999 We're sorry, but we don't have the specific contact number for the Amazon office. Could you please let us know if there are any ongoing issues that went unaddressed? -Idrees

  • DesperadoP31651
    A Peasant (@DesperadoP31651) reported

    @LeslieJohn1985 @ChrisHa80512846 @allenanalysis If we could get any war ships from B&Q or Amazon, I would blame him for not enriching our Navy in 2 years time. Sadly those ships could not be bought in Tesco. Putin has a big problem ahead now, Ukraine is pushing back hard. So we have time. Sorry Reform/Restore not my cup of Tea.

  • Dear_Stabby_
    Dear Stabby (@Dear_Stabby_) reported

    @AmazonHelp Why would you not allow feedback on a damaged item that was shipped off to the customer? This is a shady practice at best. 1. The shipping container was not damaged in any way. No signs of impact. 2. With no shipping container damage, the only plausible explanation is that the frayed cord was shipped that way from the merchant. The damage to the cord was not a shipping error. It was a faulty product BEFORE it was shipped! I feel that preventing disclosure of such information is a purposeful obfuscation of facts that only serves the interest of the vendor and not that of the consumer which makes me wonder if this needs to be brought to the attention of consumer affairs. Since you refuse to allow honest communication about your "renewed" products, I will no longer buy "renewed" products from Amazon. No reply is necessary.

  • Slant16Gamer
    Slant16Gamer (@Slant16Gamer) reported

    @_Choco_torta Because of counterfeiting laws, fictional money can’t look too close much actual legal currency even in animated media. I’m guessing it wasn’t a problem on YouTube but it had to be changed for Amazon.

  • Varun_A_Sachin
    Last Kings (@Varun_A_Sachin) reported

    @AmazonHelp @amazon @amazonIN What is the resolution? How may days will it take to resolve the issue? I have raised multiple complaints. Customer chat and customer care 🥂, no resolution still.

  • tsaawlnoise
    Julia (@tsaawlnoise) reported

    @KoTKoharu1 They will call me femboy terminator 9001 and I will be a national hero but trouble never stays gone for long and the strongest israeli soldier augmented with the strongest titanium plated basic amazon skirt has been released to take me down

  • AJAYGOUDGAINI
    AJAY GOUD🇮🇳 (@AJAYGOUDGAINI) reported

    @AmazonHelp - i need this issue sorted and delivered today at any cost. If these kind of situations are also happening in amazon people will loose trust as well here. I have reached customer care already 3 times bit no use

  • okShipIt
    Eunice (@okShipIt) reported

    left amazon 2019. joined google. first bug at google, manager messaged privately: "hey, found an issue in your change. can you fix?" fixed it. that was it. no meeting. no dashboard. no fifteen faces. took six months at google to stop checking code six times. (1/2)

  • TorpidIvy85
    Mary Marceline (@TorpidIvy85) reported

    @AmazonHelp what lovely online customer service agents you have. I just chatted with someone for over an hour about an anniversary gift that is already 2 days late, and they still couldn't resolve my issue. Is there anyone who can? #embarrassed #frustrated #PrimeMember

  • TheDreamProfit
    The DreamCode Prophet (@TheDreamProfit) reported

    @AmazonHelp @AmazonHelp you had your chance to fix this privately and instead I got bounced between agents, delays, and told to cancel and reorder after already waiting two weeks. Now it’s “click this link” again? No. I’m not clicking anything or moving this off-platform. That ship sailed when this could’ve been handled the right way the first time. I’m not accepting cancellation, I’m not restarting the process, and I’m not paying more later because this dragged out and went out of stock. You can resolve this here, publicly, or not at all. I’m done going in circles.

  • cryptopunk7213
    Ejaaz (@cryptopunk7213) reported

    AI has a massive compute problem anthropic’s used majority of theirs to train mythos, realised it’s expensive as **** to serve publicly and are now scrambling to get more (signed additional corweave, google and amazon deals this week) Openai in the same position, rumours new model spud will be limited release but the biggest issue is at the supply chain level: - ai memory suppliers have hit max capacity and its nowhere near enough to build the GPUs labs need. memory cost now makes up 50% of materials cost for a single gpu - nvidia reportedly hitting physics constraints on their node die architecture - laws are halting data center expansion. openai has cancelled 2 stargate expansions just this month and are bleeding talent to competitors (meta)

  • CailebFeik
    Caileb Feik (@CailebFeik) reported

    @GuyInSarasota I’m watching on Paramount Plus (through Amazon Prime) and the audio is terrible for me too - sounds like there’s some type of interference or something. Oddly enough, featured group audio is fine; only the main broadcast has issues for me.

  • LuckyStuey
    Stuart Taylor (@LuckyStuey) reported

    @ArturKusiaktbk Yes, the when ready part is part of the issue, as well as the price people will be prepared to pay compared to the costs to ASTS of providing the service. Their costs are too high to make profits from the likely revenue streams. Starlink, Equatys, Amazon and/or Lynk/SES may all do it more efficiently.

  • lifeofapex
    El-hadj Apex (@lifeofapex) reported

    @TommiPedruzzi I think regular user would rather google the problem than going to shop on amazon for a solution. Esp in the example you’ve used.

  • tandon_renu
    Renu tandon (@tandon_renu) reported

    @AmazonHelp Please be informed your approach to the problem is not empathetic @amazonIN

  • robinbdalton
    Robin Dalton (@robinbdalton) reported

    Has anyone had problems with KDP Amazon publishing? They sent me an email today saying that they can’t release my book because it has the same ISBN number as another book on Amazon. My book is supposed to drop Wednesday and they have no customer service for KDP. So aggravated!

  • JFracson
    Jeremiah Fracson (@JFracson) reported

    @MattG_PE It’ll all come down to what % of that growth was based on cheap energy, ie the explosion of delivery services of goods from services like Amazon to DoorDash & uber including their respective job creation, I would think

  • PPerieal
    Preeti Perieal (@PPerieal) reported

    Thank you for resolving my issue so quickly. Really appreciate the support! @amazonIN @amazon

  • kunkelcapital
    Kunkel Capital (@kunkelcapital) reported

    $LLY down 13% in 2026. But Lilly just launched the first weight loss pill at $149/month. Foundayo shipped this week. No injection. No food restrictions. Amazon same-day delivery. Morgan Stanley PT: $1,327. Is the market sleeping on the pill that replaces the needle? per CNBC

  • ABHITHAKURINDIA
    ABHISHEK THAKUR (@ABHITHAKURINDIA) reported

    @AmazonHelp My customer support chat has not been working for more than a month now. Every time I try to contact support it shows “We hit a snag with chat.” Even after raising this issue earlier, the problem still persists. This is unacceptable as I am unable to reach support for any help.

  • world0fjustice
    HawksFan🪶 (@world0fjustice) reported

    @FlourishC11907 @hy_wemmy Single mothers themselves are not baggage. Its the the kids plus added variables that disturbs peace. I dont want to date a single mom with baby daddy issues, financial issues and emotional issues. If I wanted a 1000 piece puzzle id shop on Amazon for one

  • ReaperGallery
    Grim👻💊 (@ReaperGallery) reported

    ChatGPT now drives 77.97% of all AI referral traffic to ecommerce. if your store isnt visible to ChatGPT, you're missing the biggest shift in retail since Amazon. built SignalixIQ to fix that specifically.

  • BoCephusStankW
    Bro Cephus (@BoCephusStankW) reported

    @TrustingChrist_ @taco_talks Right…my Amazon driver kicks down my door while screaming he’s gonna kill me at least 3 times a week. ******* retard