Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (47%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Mexico City	Website Down	2 hours ago
Quito	Website Down	3 hours ago
Toronto	Sign in	4 hours ago
Munich	Website Down	5 hours ago
San Jose	Website Down	5 hours ago
Newport	Errors	5 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Peter (@PeteRaj088) reported 5 minutes ago

  @bruce_barrett Ironically, it looks like a scam, probably the "legal issue" can be resolved with Amazon gift cards.

• 
  Sam Rybak (@oreminsteluspl1) reported 6 minutes ago

  Okay here is the problem. Doilies have fallen out of fashion with the younger set because Amazon sells paper ones by the thousands. These are single use, meant to protect the dining table from spills.

• 
  Lucid-stealth🤑 (@BrianLe35259771) reported 6 minutes ago

  @Hishna8 Amazon stocks once were down 60% while company fundamentals improve and look where they are today. Hopefully this CEO knows what he doing 🙏

• 
  Jeff Hart (@JeffHa23144587) reported 10 minutes ago

  @amazon typical Amazon, 3 weeks straight now my deliveries were "delayed" when they were SUPPOSED to be delivered from 7am-11am. Prices keep going up to get investors even more money while the service to the customer goes way down.

• 
  Wade Smart (@wade_smart) reported 11 minutes ago

  The same Amazon who not long ago said they could deliver mail for the postal service now wants me to drive 61 miles to pickup an item for tomorrow or wait until June 2 for it to be delivered. Looks like a little more than just fuel prices being the issue

• 
  Johnny N. (@Sole_Republican) reported 11 minutes ago

  Getting you first don’t mean success, if anything going in without a plan would make you end up losing more than you even started with. Look at the numbers just alone the last 12 months Amazon lost 100k sellers, Amazon is a business and rarely when a business shut down it to their own choice you better bet a good % of those sellers filed bankruptcy. Be careful what social media try to sell you a life.

• 
  Suspend Rajah Caruth - #JusticeForUltimate23Dragon (@SuspnRajaCaruth) reported 12 minutes ago

  @Chad__15 @NASCARONFOX The Bestwick equivalent is Mike Joy & he's not the problem at FOX. The truck series could use Bestwick. Or Amazon, TNT, or the CW could give Adam Alexander a break & give Allen Bestwick one of his spots.

• 
  Betai-Labs (@BetaiLabs) reported 20 minutes ago

  Meta just committed $27B to compute. OpenAI is spending $20B on chips. Amazon locked in 5 gigawatts of power. All that infrastructure trickles down. AI keeps getting faster and cheaper. You don't need a billion dollars. You need 19€/month.

• 
  Chris Fink (@ChrisFinkShow) reported 26 minutes ago

  I’ve been convinced for a very long time this theft is allowed to go on so large retailers no longer have walk in establishments. The aim for the economy is ultimately to keep people in concentrated areas and all goods be subscription based and delivered amazon style. Same reason we don’t address black and brown handgun violence. If we solved that issue, we’d realize there would never be any justifiable threat to come after gun ownership. Whites will be punished for black and brown behavior.

• 
  totally. (@sednahhh) reported 29 minutes ago

  I live in NYC, no shade, this should be a non ******* issue at this point. And don’t tell me to Amazon subscription ****.

• 
  Dr Bruno Taltalian (@BrunoTaltalian) reported 30 minutes ago

  @JonahDispatch @ben_j_todd @BrendanNyhan Now that I know what size Amazon Essentials pants/shirts/shorts etc. fit me, this is not an issue.

• 
  QuikInsightz (@QuikInsightz) reported 30 minutes ago

  🚨One of the biggest enterprise AI partnerships between Amazon Web Services and OpenAI just went live and the timing was no accident. What happened: - On Monday, OpenAI and Microsoft amended their agreement, ending Microsoft’s exclusive cloud arrangement - Within 24 hours, OpenAI’s models were live on Amazon Bedrock - AWS CEO Matt Garman said at the launch event: “Their production applications run in AWS. Their data is in AWS. They trust the security of AWS. And we’ve forced them for the last couple of years to get great OpenAI models to go to other places.” Three things that launched: - OpenAI models on Bedrock — Enterprises can now use OpenAI’s most advanced models directly inside Amazon’s cloud. No new contracts, no separate logins, no new security approvals. It simply plugs into the systems companies already use on AWS and gets billed to their existing Amazon account - Codex on Bedrock — Codex is OpenAI’s AI tool that helps developers write, fix, and understand code. Over 4 million people use it every week. It now runs entirely inside AWS, meaning companies don’t need to go outside their existing setup to access it - Amazon Bedrock Managed Agents, powered by OpenAI — Think of a regular AI assistant as someone with no memory, every conversation starts from scratch. This product gives AI agents persistent memory, meaning they can remember past work, pick up where they left off, and handle long, complex business tasks from start to finish, all within a company’s existing Amazon environment Why this matters: - OpenAI’s CRO wrote in an internal memo that Microsoft’s exclusivity had “limited our ability to meet enterprises where they are” and that inbound demand for the AWS offering had been “frankly staggering” - Enterprise revenue is already 40% of OpenAI’s total revenue and is on track to match consumer revenue by end of 2026 - Every dollar of that enterprise growth now runs through AWS infrastructure - The cloud deal alone is worth over $100 billion across eight years - OpenAI has committed to running 2 gigawatts of compute on Amazon’s Trainium chips The bigger picture: - AWS AI revenue crossed a $15 billion annual run rat, growing at triple-digit rates - Amazon is spending $200 billion in capex on AI infrastructure in 2026 alone - Amazon’s $50 billion investment in OpenAI now has a direct commercial return mechanism

• 
  sai nath (@sainathsaaaa) reported 30 minutes ago

  @AmazonHelp I have ordered a product and there was an damage and replacement has been placed that replaced product was not delivered due to issue from Amazon. After ten days now team is updated as product is unable to deliver and after so much struggle they said will provide refund. @amazon

• 
  Vaibhav Pandey (@mr_vaibhav_pand) reported 31 minutes ago

  @ToshibaTV_India I bought Toshiba 126 cm C350NP Series 4K Ultra HD Smart LED Google TV from Amazon on 27th Feb. Within a month it started showing software issues, automatically keeps on booting after 5 minutes of usage. I raised this issue with customer care on 21st April. (1/2)

• 
  Markita Murdock (@markitalynn) reported 38 minutes ago

  I totally quit ordering glass items thru the mail. I ordered some small glass jars, and Amazon didn't pack them for ****. I received them and more than half were broken. I returned them, and now only order plastic items.

• 
  aliceisnotmentill (@aliceisntmentil) reported 40 minutes ago

  Is2g without fail everything i want on Amazon when it comes to my energy drinks (ghost and monster) days before I get paid always increase in price by like $5-$8 and rarely fo back down again. It ******* pisses me off. C4 have been the only ones that have not done this and I

• 
  Goraknath Reddy (@Gorak1571992) reported 42 minutes ago

  @AmazonHelp @AmazonHelp Issue not resolved yet -Returned 12th March -Uploaded proof -Refund denied without proper verification -Contacted support multiple times -Submitted appeal link -Resubmitted again via Twitter link Still redirecting in loops Multiple customers reported seller #crude

• 
  ur mums (@urmumslol) reported 43 minutes ago

  @itsneryssa Problem with starting a wow 2 or a new mmo in general is its just so risky. I know blizz can do it but will it be profitable in the end? Look at new world backed by amazon shut down and look at the meme that is ashes thats probably gone now unless someone tries and saves it.

• 
  Amazon Help (@AmazonHelp) reported 44 minutes ago

  @mohitvaidh Please copy the link and access it from a different browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link, it will redirect you to Amazon app where you can connect with our team via chat. -Indhu

• 
  Harihans Singh (@Harihans) reported 47 minutes ago

  @amazonIN @AmazonHelp don't know what happened with your customer care services. False commitments and no right information on delivery timelines. Chat and call option not working properly in the Amazon app. Services are getting poor nowadays. Help me with my order delivery

• 
  Joyce Lynn (@happening54) reported 48 minutes ago

  @SawyerMerritt Seen Understand Amazon has cash problem. Factor that in.

• 
  Crow (@Crow_Guitarist) reported 48 minutes ago

  @AmazonHelp That literally isn't my problem. If your site says that the package will be delivered the next day BEFORE I ORDER IT then it's on you to make good on that claim.

• 
  Piyush Rai (@PiyushRai27) reported 51 minutes ago

  MMLOODMRD27997 is my order id. You sold me a amazon card which is not working. You say it's @amazonIN job to fix this they say no. I go to woohoo. They say no.

• 
  Ray Umney (@RayUmney) reported 51 minutes ago

  @ctshirts No there is no issue with Amazon shipping because we get other stuff from Amazon shipping .. my wife put a complaint in to you on the phone on Sunday and was told she would hear back in 24hours …. And guess what she’s heard nothing as I said I want to raise a complaint

• 
  gordy (@motelmillipede) reported 56 minutes ago

  super niche mental problem, but erm, my ocd will not allow me to play tomodachi until a very specific stylus arrives from amazon but it got DELAYED omfg

• 
  Manish Sinha 🇮🇳 (@imManishSinha) reported 57 minutes ago

  @AmazonHelp The link keeps expiring, but don't you have a better way to handle the issue. I have already provided order id in DM.

• 
  Abhinash Shukla (@AbhinashSh40550) reported 57 minutes ago

  @AmazonHelp Can you resolve my problem, my id is blocked why , do not forced me use bad language, mr .devsena

• 
  Atule (@Atule44) reported 57 minutes ago

  10,000 FEET. NO PARACHUTE. 11 DAYS IN THE JUNGLE: THE GIRL THE AMAZON COULDN'T KILL. The plane didn't just crash—it disintegrated 2 miles above the Amazon. On Christmas Eve, 1971, a lightning bolt ripped through LANSA Flight 508. While 91 people plummeted to their deaths, 17-year-old Juliane Koepcke stayed strapped to her seat row, spinning through the sky like a sycamore seed. The seat acted as a primitive parachute, slowing her descent enough that the dense jungle canopy broke her fall. She woke up alone in the green hell of the rainforest. Juliane had a broken collarbone, a deep **** in her arm, and a ruptured ACL. Most would have died of shock within hours. But Juliane was the daughter of biologists; she didn't see a "scary forest," she saw a system. The Survival Hack: She found a bag of candy—her only food for 11 days. The Biological Warfare: When maggots began eating her arm alive, she remembered her father’s trick: she found a boat with a fuel tank and poured gasoline into her wound. 35 worms crawled out of her flesh. The Logic: She followed the sound of water. Small stream → Larger stream → River. She knew that in the Amazon, water is the only highway to civilization. After 11 days of wading through caiman-infested waters with only one shoe and her glasses, she found a logging camp. When the loggers saw her, they thought she was a "water spirit." The Takeaway: Juliane didn't survive because she was "lucky." She survived because she stayed clinical when the world turned chaotic. Physical toughness gets you far, but biological literacy and a cold, analytical mind get you home. Is Juliane’s story the ultimate proof that "knowledge is power," or was there a guardian angel involved in that 3,000-meter drop?

• 
  Tapesh Chowdhury (@Tapesh_C) reported 58 minutes ago

  Amazon PPC does not stop at $500 per day. Your structure breaks at $500 per day. I see this every month with DTC brands. They scale from $100 to $500 daily spend. ACOS jumps from 24% to 41%. They blame competition. Wrong problem. Here is how we break the ceiling. → Split branded, non branded, competitor into separate campaigns. → Cap auto campaigns at 20% total budget. → Move top 5 converting keywords into single keyword campaigns. → Increase budgets, not bids, on proven winners. → Cut any term with 12+ clicks zero sales. → Add dayparting once spend crosses $300 daily. → Push external traffic to top 10% products only. One supplement brand scaled from $480 to $1,200 per day. ACOS stayed under 28%. Because we fixed structure before scaling spend. Most brands try to scale broken campaigns. That never works. Are you stuck at a spend ceiling right now, or scaling cleanly past it?

• 
  SportsFanNoypi (@CantBreak100) reported 60 minutes ago

  @NotA_Bull Amazon is up 30% for the month. That tells you that a earnings beat is already baked in. As soon as the earnjngs are reported, it will gap up, then I predict it being down thw following day as profit takers pounce in.