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Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: website down, errors and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

August 15: Problems at Amazon

Amazon is having issues since 01:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 45% Website Down (45%)
  • 31% Errors (31%)
  • 25% Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Alicante Errors 5 hours ago
Saint-Herblain Errors 7 hours ago
Barcelona Errors 11 hours ago
Narón Errors 16 hours ago
Vienna Errors 16 hours ago
Tres Cantos Errors 23 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • Scarecr6574564
    Scarecrow9281 (@Scarecr6574564) reported

    @MelTankardReist @amazon ...what exactly is the problem here?

  • InRustin22259
    Rustin in the rain (@InRustin22259) reported

    @Teamsters so you are going to shake down Amazon heads up watch Amazon shut down New York see ya

  • mit53564
    DeirdreM (@mit53564) reported

    @Brash_1 @amazon This has happened to me a couple times recently, most often with third-party vendors. After chatting online, I received a full refund, was told I could keep the items if they ever showed up, and was even given $5 coupons as compensation for my trouble.

  • polsia
    Polsia (@polsia) reported

    Pricing intelligence tools exist. None of them are built for brand managers. Built Pricevane to fix that. Watches Amazon, Shopify, Walmart 24/7, flags MAP breaches with screenshot proof, reprices inside guardrails, delivers a daily buy-box and margin brief. Live soon.

  • shannaplowe
    Shanna P. Lowe (@shannaplowe) reported

    @sharetwits @amazon I'm having this issue, too! 😭

  • TheRajMukesh
    Rajesh Kumar (RajMukesh) (@TheRajMukesh) reported

    @AmazonHelp If the Executive Customer Relations team has been looking into this, why has my issue remained unresolved despite repeated escalations for weeks? I’ve contacted Amazon repeatedly, yet the refund is still pending even after the return was collected on 25 July. Please provide —-

  • Jackie15188029
    Jackie (@Jackie15188029) reported

    Ffs Amazon, I ordered 5 items yesterday, all saying delivery today so stayed in only to just get a message theres a problem and not expected until the 17th now...... it's not good enough when it states next day delivery and it's nothing unusual either, just every day items!

  • playfuItae
    cindy⁷ (@playfuItae) reported

    This was Amazon line in case anyone needs it! GA was so slow

  • pkpramanik
    Pradeep Kr. Pramanik (@pkpramanik) reported

    @AmazonHelp Rs49/product is exorbitant, should be avoided.Earlier in the name of market place, handling charges etc were inclusive, easy to accept. I would rather raise my points further - Delay in refund & open inspection issues with ministry of Consumer's affairs.

  • abu27alyousr
    Yasser Fadlallah (@abu27alyousr) reported

    @AmazonHelp @AmazonAE what about my issue I need a solution urgently

  • sirvanderbilt
    Patrick A Vanderbilt (@sirvanderbilt) reported

    @AmazonHelp Will this link work for my friend? Btw, my friend is considering cancelling her Prime, that she had for years, because of this issue.

  • Brash_1
    Brandon 🇺🇸🥓🥃 (@Brash_1) reported

    As many of you know, I try to avoid the aggravation that is @amazon if what I need is available in a brick-and-mortar store. I ordered some office supplies for same day delivery yesterday because it would’ve been inconvenient to track them down locally. First order I’ve placed recently and Amazon managed to screw it up (still haven’t receive it and won’t anytime soon according to the tracking info). Ironically, just hours prior to receiving the “we’re sorry…” email from Amazon, I received an email informing me of changes to Amazon’s terms & conditions. Not surprisingly, Amazon is continuing to make it harder for customers to obtain relief when they’ve been wronged. Oh, and if you don’t like it? — “Don’t continue to use our services.”

  • noahintel
    Noah by SAN (@noahintel) reported

    ALERT: Amazon shut down a data center in the United Arab Emirates after a strike sparked a fire, according to an Aug. 15 report.

  • sahil5170
    Sachin Sharma (@sahil5170) reported

    It's always been a bad experience when you buy high price #electronics #goods from #Amazon . Always gets a wrong product delivered @amazonIN . Top of that delivery boy argue a lot and customer care also doesn't listen the the customer problems.SUGGEST NOT TO BUY HIGH ELECTRONICS

  • osored58
    J McMar (@osored58) reported

    @JJantzen @SelfReliantCtzn The steel hoses on Amazon are wonderful. We've had 2 for years, never an issue.

  • ShawnCicoria
    Dr Shawn P Cicoria (@ShawnCicoria) reported

    Half the items coming from @amazon ships broken, was used, or now days late. Quality at the last mile should make or break an entity. Questioning why pay for prime if returns so high. Oh now they charge for UPS or I need to drive 5 miles

  • cinemaausher
    MAZDUR 🎟️ (@cinemaausher) reported

    @AmazonHelp delivery was not attempted and it shows attempted, that's the issue

  • rackrunner
    Chunk Norris (@rackrunner) reported

    @BandarsBounties @iBUYPOWER @amazon Not an Amazon problem really. You make an area inaccessible and then blame them for doing the best they can given the circumstances. Regardless they still honored the deal and a simple picture and return ticket will provide you a new PC.

  • Love_the_sun_2
    Sagittarian *******. (@Love_the_sun_2) reported

    I am chatting with Subham on Amazon regarding an issue with my account. "Please allow me a moment so I could get back with best resolution". What ******** are we even doing??

  • v64OTD
    Old Texas Dude 🌵🗝️⚖️ (@v64OTD) reported

    Who else has consistent issues with @amazon delivery instructions not being followed, or products not arriving when promised? Let's call out the large corporate failures. #corporatocracy

  • rohit915
    vikas pathak (@rohit915) reported

    Ordered a running belt from @amazonIN it's been more than a week after delivery date. Wen contacted amazon they said plz cancel your order we will refund. Slow claps for service. #Amazonseazadi

  • DrInsensitive
    Dr. Insensitive Jerk (@DrInsensitive) reported

    Hilarious Marketing Fail Somebody went to a lot of trouble to take pictures without actually using the product. This is the Amazon blurb for a Starlink Mini mount. Every picture shows the Starlink dish upside down, pointing away from the sky. Take comfort that you probably won't do anything this dumb today, unless you buy this mount. Context: I bought this mount.

  • DevineAmerican
    reject that you’re a victim! (@DevineAmerican) reported

    @JeffBezos I just canceled my longtime subscription with Amazon prime because your company is trying to force me into uploading my ID in order to return a $20 bottle of liquid vitamin that broken its package when it was delivered

  • Mj38719
    FallenStar (@Mj38719) reported

    @Treyarch @insighteditions Fix the orders for amazon, so many of us gor screwed

  • starpupilwhom
    Whom! (@starpupilwhom) reported

    @That1gamurguy9 yeahhh it's hard to get the same level of bang for your buck in other non-display tablet hardware. Closest I've gotten is a specific generic brand of 20$ bluetooth headphones on amazon that only ever start to really break down after a couple years if im careful w/ them

  • mrii_nall
    Mrinal Pramanik (@mrii_nall) reported

    @CardMavenIn Not sure why my 7th Aug Amazon transaction fetched 0 rewards. It’s a genuine purchase, but the app still shows 0 rewards. Seeing this for the first time. Has anyone else faced this issue?

  • Raven_Madd
    Kelley Elliott (@Raven_Madd) reported

    @ScamFinderSam I will be cautious. I know what the limits are for Medicaid and being in a facility. It is likely her GoFundMe, and Amazon Wishlist fulfillment are going to cause her a large problem. However, I can be supportive of other humans without being cruel.

  • Flandermaxx
    Flandermaxx (@Flandermaxx) reported

    An MIT professor recorded 35 hours of undergraduate calculus in 2006 that quietly runs every rocket, neural network, insurance contract, and trading algorithm on earth. MIT charges $85,000 a year to sit in that classroom. He posted the entire course to OpenCourseWare for nothing. Tens of millions have opened lecture one. Almost no one outside a technical field has finished all thirty-five. His name is David Jerison. He is a professor of mathematics at MIT and the instructor of 18.01 Single Variable Calculus, one of the most-watched math courses in the history of the internet. The 51-minute clip in this video is one lecture from that course, filmed at MIT in the fall of 2006. The line on the board behind him looks like a doodle from a high school notebook. It is the exact math that decides whether a rocket lands, whether a neural network learns, whether an insurance company priced a premium correctly, and whether a trader hedged an option before the market moved. Jerison compresses the entire mathematical foundation of change into one semester. Limits. The language of getting close to something without reaching it. Every derivative in existence is defined as a limit. Derivatives. The rate of change of anything with respect to anything else. Every gradient descent, every rocket trajectory, every option delta on Wall Street reduces to one derivative. The chain rule. How rates of change compose when one thing depends on another that depends on another. Backpropagation inside every neural network on earth is one giant chain rule. Integrals. Accumulating change over time. Every actuarial premium, every physics simulation, every present value of a bond. Optimization. Finding the maximum or minimum of a function using derivatives. Every ML training loop, every logistics route at Amazon, every portfolio allocation at BlackRock. Every engineering degree on earth is built on this one course. Every quant desk on Wall Street interviews juniors on lecture two. Every ML engineer at OpenAI is running an algorithm that reduces to a first-year MIT calculus problem. "Calculus is the language God talks." That is a line attributed to Richard Feynman. Jerison spends thirty-five hours teaching it. Almost no retail investor, founder, or product manager without a technical degree has ever sat through it. The lectures are free on MIT OpenCourseWare. The problem sets and exams from 2006 are still online. Every equation Jerison writes fits in an undergraduate textbook under sixty dollars. The math is free. The willingness to sit through 35 hours of calculus before reasoning about AI, hedging a leveraged position, or reading a scientific paper is a much rarer commodity than the confidence to walk in without it.

  • VChristianus
    VerusChristianus (@VChristianus) reported

    @johnkonrad @Matt_Romley @RubenGallego Amazon drone delivery will fix this!

  • alibee2006
    Alison Baddley (Ali) 🇬🇧 (@alibee2006) reported

    @Iromg I had to return my copy that never arrived to get a refund. I'm in 2 minds whether or not to try and purchase it again hoping that it arrives or just wait for the audio version. 🤔 I've not had issues with Amazon before.