Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (45%)
• Errors (29%)
• Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Poplar	Website Down	3 hours ago
Letchworth Garden City	Errors	6 hours ago
Sheffield	Website Down	17 hours ago
Charlotte	Sign in	19 hours ago
Panama City Beach	Sign in	22 hours ago
Hazel Crest	Website Down	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mail box (@mailbox28564784) reported 11 minutes ago

  @amazonIN @amazon kindly update the my refund (Order No. 404-2522400-1760324). facing multiple times issues However, I received a completely wrong product. I immediately contacted Amazon Customer Support and reported the issue.

• 
  suchit bauskar (@bauskarsuchit) reported 12 minutes ago

  @AmazonHelp My order not completed due to an Amazon Pay Later issue. The order failed, amount was charged and the refund has not been received yet, days have passed without resolution. Kindly investigate and process refund immediately #AmazonIndia #RefundPending #AmazonPayLater

• 
  Natalie Lee Harperquin (@EvertowFantasy) reported 14 minutes ago

  I guess I can go back to being a Medium author, but I keep running into mental blocks that won't let me go further. So I chose to be an indie author, and yet there's still a huge problem regarding what to write about for Amazon KDP.

• 
  Tricky (@TheAuldGuy21) reported 17 minutes ago

  @AmazonHelp What’s the point of having Amazon returns boxes in Morrisons supermarket in the UK as they are always offline or not working at all , returning items to Amazon is pretty abysmal in my area and not many options

• 
  Jac (@bernese02) reported 22 minutes ago

  @CotswoldLadyB @thewhitecompany I ordered three large plastic storage boxes with lids from Amazon. They came in a cardboard box with zero pakaging. All three were smashed on one side. I had the same with a bottle of shampoo at Christmas - a fairly expensive bottle broken, rattling around in a too-big box.

• 
  Nomad (@johnross27nov1) reported 24 minutes ago

  '...Left-wing billionaire and Amazon founder Jeff Bezos reportedly admitted that his purchase of the far-left Washington Post was the worst investment he ever made and that the disgraced newspaper is staffed with “terrible” people.

• 
  Michael Boisson (@Shaostoul) reported 24 minutes ago

  @Vltra_MK There's a reason I've been creating HumanityOS as an alternative free open source social media / communication platform for my fam/humanity. We've had too many problems with social media. Bans. Countries blocking platforms. This makes establishing friendships on these platforms dangerous. Then centralized nature of these platforms is dangerous. Governments can demand data from them (IE: subpoena) they comply or face steep consequences. By using this platforms they feed all our generated content/data on their servers to AI (IE: Palantir) to be processed. With AI this means they can now almost immediately find anyone that speaks out against the wishes of the government/corporations. Centralized platforms are wiretaps we agree to install on our devices. The government depends on implicit permission. They're not violating our fourth amendment rights because, we're using these platforms that spy on us for them. Use implies consent. HumanityOS works on an explicit consent method, including P2P and E2EE to ensure only our intended recipients have access to our messages and only the people we permit can message us or see any of our data. Using platforms like Meta, Google, Amazon, X, etc. Self-custodial data is the only way to prevent being spied on by software like Palantir on social media. Can't do anything about Flock cameras or other methods but, at least online comms can be private and secure. We either use alternatives or we're consenting to 24/7 surveillance of every like, post, share, link click, purchase, etc.

• 
  Alfred T (@AlfredT27518342) reported 25 minutes ago

  @MahimaJalan2 Actually amazon has been in service for so many years. They should give an option of delivery in 4 hr slots. 8-12,12-4,4-8,8-10 it is so much convenient for people working and like these issues who genuinely wants to rest afternoons.

• 
  Glitched Savings (@GlitchedSavings) reported 25 minutes ago

  Posting every glitch, price error and deal from Amazon/Woot on my page. Follow me and turn your notifications on so you don’t miss more deals like this. 🔔

• 
  OldmanC73 (@OldmanC73) reported 25 minutes ago

  @AmazonHelp @amazon I already applied for the refund. But like I keep telling any agents the refund doesn't fix the incompetence of those who work at every level in the company nor does it get me the product that I bought. And this continuing problem just shows the lack of concern at Amazon.

• 
  ganesh (@nemalapurig) reported 27 minutes ago

  @AmazonHelp Why? Tell me here what is the issue if I click the link robotic chat option will open in that no option will be there

• 
  Debjyotisame (@Debjyotisame) reported 30 minutes ago

  @AmazonHelp Link not working again

• 
  Amazon Help (@AmazonHelp) reported 30 minutes ago

  @RiazNoddy Please copy and paste the link into a different web browser clearing cookies/cache and enabling desktop mode or try to access the link via desktop/laptop to connect with our team. Copy the link > paste the link in any browse > search the link > login to your Amazon account and once logged in, it will display 2 options, one is "continue previous chat" and other is "start a new chat". Click on start a new chat option, and it will connect to our team. Kindly connect with our team via order related account for our team to check and help you accordingly. -Fasi

• 
  David Hannaman (@DavidHannaman) reported 33 minutes ago

  @RightScopee No, not at all. Because even though I down own a Tesla, or pay for a Starlink subscription, or even a X subscription, I think the products he produces are amazing. I buy a lot from Amazon, and even though I don’t care for the man I’m happy Bezos built the company.

• 
  Lavelle launchHub| KDP service 📚📖📘 (@lavelle_Hub) reported 33 minutes ago

  @HazelSi21355568 You’re right, keyword tweaks alone don’t move much if there are deeper structural issues. When I run audits, keywords are just one layer. I also look at things like indexing behaviour, crawlability signals, category placement conflicts, and how the book is internally “reading” to Amazon’s system (not just what’s visible on the surface). A lot of visibility problems actually come from misalignment between metadata, category depth, how Amazon is interpreting the content, which is why I don’t treat it as a quick keyword fix. Curious though 🤔, when you say internal links, are you referring more to external site structure, or how you’re mapping discoverability signals back to Amazon indexing?

• 
  Jose Paul Martin (@jpmartin) reported 38 minutes ago

  Credit card hacks that actually work in India (from someone saving lakhs on business class & 5-star stays): 1) Best card if you spend under ₹50K/month - SBI PhonePe Select Black. 10% back on utilities & travel, 5% on all online spends. Blended 7-8% return. No other card comes close at this spend level. 2) Spending ₹70-80K/month? HSBC Travel One. ₹5,900 fee waived at ₹8L annual spend. Points transfer 1:1 to Accor hotels. Expect 3-4 free international hotel nights per year. 3) The real game-changer - HDFC Infinia’s voucher hack. Buy Amazon/Big Basket/Croma vouchers on Infinia. Get 12-16% back in points. Even ₹50K/month in daily spending = 80,000 points/year. 4) Those 80,000 points? Transfer 1:1 to Singapore Airlines. Book business class to Japan. A ₹3L ticket for ₹6L of grocery spending you’d do anyway. That’s 50% return on redemption. 5) Japan on a budget without points - ANA’s Hello Blue Sale. ₹40K round trip Delhi-Tokyo. They throw in a free domestic flight (Tokyo to Osaka). Direct flight, 9.5 hours. Comes 3-4 times a year. 6) Biggest hack - book award flights from hub cities, not India. Qatar Q Suite: 160K points from Mumbai. 70K points from Doha (off-peak). Add a ₹15K Indigo positioning flight. Save 90K points on a single ticket. 7) Axis Atlas & Burgundy aren’t dead. Accor transfer is paused but Air India works - Bali for 12K points (normally ₹30-35K). Cards are harder to use, not worse. Expect Accor to return at adjusted ratios. 8) Magnus Burgundy tip - 5% return on first ₹1.5L, then ~14% above that. Best reserved for high-spend months (car down payments, big electronics). Blended 9-10% at ₹3L/month. 9) Amex Platinum Charge (₹78K fee) - worth it in year one (₹60K welcome benefits). After that, value comes from 5x vouchers, 10x Air India, 20x luxury partners. Real perk is Centurion Lounge access for family. 10) The trap nobody talks about - lifestyle inflation. Free flights & hotels shift your mental budget. You “save” ₹60K on flights, then spend ₹1.5L on the trip instead of ₹40K. The math only works if you hold the line. Key rule - only chase deals you’d actually use.

• 
  Skunk City Genetics (@skunkcityseeds) reported 38 minutes ago

  @CodyAllenD87 That’s going to be the cure for sure a bigger filter kit for the 3x3, I run black orchid which I don’t think you can get in the US but if you look for something like this it will be the fix you need 💯 guaranteed! Amazon or eBay, do some price comparing an get a low priced one that looks like the one below and it’ll sort out the situation

• 
  Blue (@blueshopping24) reported 38 minutes ago

  So what actually works in 2026? Let me be specific, because vague advice is just noise. The two models I've seen consistently produce real passive income for real people right now: 1. DIGITAL PRODUCTS WITH AN AUDIENCE ATTACHED Not just a Gumroad PDF. A specific product solving a specific problem for a specific person, paired with a content channel that keeps bringing new buyers in organically. The product handles fulfillment. The content handles discovery. Once both are built, the system runs. But building both simultaneously takes 9-12 months of consistent output. There is no shortcut here. 2. LICENSING YOUR KNOWLEDGE OR ASSETS This one is massively underrated. Templates. Frameworks. Photography. Music stems. SOPs from your day job expertise. Platforms like Adobe Stock, Pond5, Creative Market, and newer AI-training data marketplaces are actively paying for quality assets. You create once. It sells repeatedly. The ceiling is lower than a course empire, but the effort required is dramatically less. What does NOT work the way it's being sold: - Faceless AI YouTube channels with zero differentiation - Amazon KDP with AI-generated books (oversaturated and flagged) - Dropshipping as 'passive' (it is not passive, it is a job) - Affiliate marketing without an existing audience The framework I'd give anyone starting today: Ask yourself what you already know or already make that someone else would pay to access or use. Start there. Not with what's trending. Not with what the guru is selling this month. Your unfair advantage is the thing you do that feels obvious to you but would take someone else years to learn. That's your asset. Build around it. What's the skill or knowledge you have that you've never thought to monetize? 👇

• 
  Vishwanath Patil (@patilvishi) reported 40 minutes ago

  Horizontal Scaling ≠ Vertical Scaling I still see these two terms confused in interviews and architecture discussions. The difference is actually simple: Horizontal Scaling (Scale Out) ➜ Add more servers or instances to distribute the load. Vertical Scaling (Scale Up) ➜ Add more CPU, RAM, or storage to a single server. Quick memory trick 👇 - Horizontal = More Machines - Vertical = More Power When to use what? Horizontal Scaling - Better for high traffic applications - Improves fault tolerance - Supports almost unlimited growth - Common in cloud-native and microservice architectures Vertical Scaling - Easier to implement - Great for smaller workloads - Limited by the hardware capacity of one machine - A single server failure can impact the entire application Real-world example: Need to handle Black Friday traffic? ➜ Add 10 more application servers (Horizontal). Your database is CPU-bound? ➜ Upgrade from 8 vCPUs to 32 vCPUs (Vertical). The biggest internet-scale systems- Netflix, Amazon, Google, and many SaaS platforms primarily rely on horizontal scaling to serve millions of users. Saved this as a handwritten cheat sheet for quick revision. Hope it helps!

• 
  Mr Fren (@KaneJen29573064) reported 41 minutes ago

  @LordsManor Psst, it's got more bugs than the Amazon. * Slow motion villagers, * Villagers stuck on random ****. * Oxes guiding people. * Villagers not working. * Villagers disappearing. * bandit raids spawn 6 squads. * villagers move like they're stuck in mud.

• 
  Evelynn~•°•▪︎☆ (@Just_a_Bunnii) reported 48 minutes ago

  Whats that like, Amazon position but the dudes lying down and its like *************** but she's *between* his legs riding him?!

• 
  Ding **** Trader (@vtrader1982) reported 49 minutes ago

  @OnePlus_IN The company is shutting down the stores and service centres! Never buy from Amazon.

• 
  Vandos ❓ (@__vandos__) reported 51 minutes ago

  ANTHROPIC SAYS FABLE 5 RETURNS “IN COMING DAYS” Six days into the export ban. Still no deal confirmed. Here’s the timeline nobody’s connecting properly. June 9: Fable 5 and Mythos 5 launch. June 12, 5:21pm ET: US government issues export control directive. Anthropic gets one letter, no specifics on the security concern. June 13: Both models disabled worldwide. Not just for foreign nationals. Everyone. Anthropic couldn’t verify nationality per request in real time, so the whole thing went dark globally. The origin story is wild. A Korean telecom company with Mythos access got flagged as a China security risk. That triggered Amazon researchers separately reporting Fable 5 vulnerabilities. Two unrelated flags combined into one directive that shut down two models for the entire planet. Now Anthropic’s international chief says “coming days” at a Seoul press conference. Revenue grew from $9B to $47B in the same window this was happening. Refund deadline for anyone who paid between June 9-14 is tomorrow, June 20. If you built anything directly on Fable 5’s API without a fallback, you found out the hard way what single-provider dependency actually costs. Bookmark this.

• 
  BlackhillsEd (@blackhillsed) reported 52 minutes ago

  @CountryTasha86 I gave my mother a set of adjustable hiking poles for Xmas because she has problems with her balance. If your mom doesn't have a pair, they are pretty reasonable on Amazon.

• 
  Professor X⚕️ (@pepple_miracle) reported 56 minutes ago

  Amazon links accounts through shared devices, IP addresses, payment methods, IDs, addresses, and login behavior. So if you’re using same ID and face to verify just know you’ll get getting that mail.

• 
  Gail Welshie (@GailWelshie) reported 58 minutes ago

  I stopped paying the TV licence fee 4 years ago, got rid of my TV and don’t watch live TV. I don’t have a contract with the BBC! Today I got a threatening letter from @tvlicensing telling me that my “claim” that I don’t need a TV licence has “expired” and my address is “now unlicensed.” “This means we may have to investigate and an Officer could check if you’re watching TV without a licence…” “You must buy a TV licence or claim No Licence Needed to avoid further action.” Well, there is NO legal requirement for me to tell ‘TV licensing’ that I don’t watch live TV and that I don’t need a TV licence! No “Officer” from ‘TV licensing’ has a legal right to enter my property uninvited, without a court ordered warrant to do so. To obtain that warrant, the “Officer” would have to prove to the magistrates ‘just cause’ (ie, with evidence)! As I don’t watch live TV, good luck with that then, “Officer.” In other words, because I’ve received that misleading, and threatening, letter, I’m digging in my heels and won’t be bullied into notifying ‘TV licensing’ of a licence I haven’t got, and have no legal obligation to inform them of a licence I haven’t got, don’t need or want, and don’t miss! @lisanandy you need to stop ‘TV licensing’ from sending threatening letters. And, if the BBC needs more money for the BS it churns out these days, either make it pay for itself or close it down. Don’t go looking for other ways to tax folk for watching Netflix or Amazon Prime recorded programmes and films! That won’t work either because most people will just stop subscribing - so be warned! Folk subscribe to those providers because they provide plenty of ‘non-live recordings’ which are far better than anything the BBC produces!

• 
  urmi mithiya (@urmi_mithiya) reported 60 minutes ago

  @AmazonHelp Shared all the details via Dm, also emailed issues to escalation team, hope this gets resolved

• 
  SellerForge.ai (@SellerForgeAI) reported 1 hour ago

  Amazon's restock limits aren't arbitrary. They're calculated using your IPI score, sales velocity in the past 90 days, and available FC capacity in your region. If your limit drops suddenly, check for aged inventory first—units sitting 181+ days drag your IPI down fast, and Amazon penalizes slow-turn SKUs harder than most sellers realize. The fix isn't asking for more capacity; it's cleaning up what's already there.

• 
  Red (@redkendl) reported 1 hour ago

  Claude Fable 5 was live for 3 days. Then it got pulled over 3 words: "fix this code" That was enough to trigger the Fable 5 / Mythos 5 shutdown because fixing vulnerable code means the model has to find the vulnerability first. That is useful for defenders trying to patch software, but it can also show attackers where to look. Then Amazon flags it, the government steps in, and Anthropic disables the models worldwide because filtering access by citizenship at that scale is basically impossible. The crazy part is that this is not some rare Claude-only issue. It is the same dual-use problem every strong coding model runs into. 22 minutes explaining why AI models are now being treated like national security assets.

• 
  Hard Iron (@pourjour) reported 1 hour ago

  @AmazonHelp thanks for the reply, how would that resolve the problem ?