Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (45%)
• Errors (30%)
• Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Los Angeles	Website Down	31 minutes ago
Arras	Errors	1 hour ago
Orlando	Website Down	3 hours ago
Canton	Website Down	3 hours ago
Silsbee	Sign in	5 hours ago
Bamberg	Website Down	5 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cherish D. Smith (@icherishwriting) reported 4 minutes ago

  @BroadwayHD So I have an account from the olden days, but now I am subscribed through Amazon. When I login through the app via my tv (not via amazon) it shows all of the programming as locked. Will I have to choose a subscription plan through the app as well to access the livestream?

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  Alastair Mayer - Author (@AlastairMayer) reported 5 minutes ago

  @CaptainSurefire @Mrdodobird @grok Toothpick fish. In my book "Alpha Centauri: First Landing" I have a biologist (Ulrika Klaar) talk about it as a caveat against wading into unknown waters. It evolved to swim into fish gills, but a urethra also works. -- quote -- “Right, point taken. Wait, toothpick fish?” “You’ve never heard of them? Also called candiru, they live in the Amazon. You’d remember if you’d heard of them.” “Oh? Why?” Tyrell was genuinely puzzled, Klaar’s tone of voice implied that toothpick fish were worse than piranha. “Okay, you asked. A candiru, or toothpick fish, is a small fish that’s about the size and shape of a toothpick. It’s a parasite and lives in the muddy water near the river bottom.” “That small, it doesn’t sound so dangerous.” “Wait for it. In the dark it detects its prey by the scent of urea and ammonia from the gills of prey fish. When it detects the water stream from an exhaling fish, it quickly swims into the open gill and anchors itself there with an array of backward-pointing barbs. There it bites a hole in an artery and drinks the blood. The host fish usually dies of the injuries.” “Okay, bad for the host fish, but we don’t have gills.” “Here’s where it gets nasty. If you’re wading or swimming in the river and decide to pee, to the candiru the urine stream smells like gill outflow, only more so. It quickly swims up the stream and into the urethra.” Tyrell winced at the thought. “Then the spines lodge into place and there’s no way to get it out short of surgery. Even when the candiru is done eating, it can’t back out because now it’s too swollen. Apparently the native Indians, before access to emergency surgery, would choose castration rather than suffer the slow agonizing death that the lodged parasite caused. At least the men did, women didn’t have that choice.” Tyrell fought the urge to curl up in a ball with his hands over his crotch. The mental image profoundly disturbed him. “I am really sorry I asked. Note to self, never pee in the Amazon.” “Or any river here until we know what’s in it,” Klaar added. -- end quote --

• 
  Normal Guy (@Normal_2610) reported 6 minutes ago

  Amazon $35 billion India investment sounds massive until you read what it covers, Most of it goes to AWS data centers and AI compute, not ecommerce or quick commerce. The commerce war needs dark stores, last mile density, and local category knowledge. Amazon runs about 300 micro fulfillment centers while Blinkit operates 2,200 and Swiggy Instamart operates 1,100. You cannot fix that kind of store deficit with cloud server spending in Hyderabad. Amazon is building data center capacity in India while losing commerce customers to apps that deliver in 10 minutes. Andy Jassy has declined to visit India despite multiple requests from local Amazon executives. That tells you where India sits in the company priority list. Under Bezos, India was the next frontier, Under Jassy, the big bet moved to AI and AWS. Meanwhile the India country head resigned in 2024, Meesho passed Amazon in app monthly active users, and Flipkart runs 50 million daily active users against Amazon's 40 million. You cannot win a local commerce fight by running it from Seattle. Quick commerce in India processes 7.8 million orders per day and grew 100% year on year in early 2026. This is not a feature Amazon can bolt onto its existing app. Swiggy tried embedding quick commerce inside its main app and had to spin Instamart out separately because the user behavior is completely different. Blinkit figured this out years ago and now holds nearly 45% of the market. Amazon entered in June 2025, five years after Blinkit and Zepto started, and runs just 300 stores across three cities. there is lots of variables not just one, Flipkart is facing Problems too Not easy to run this business is loss making & so many player But i feel platform fee will change some dynamics & Company should focus on under 2 days delivery it work Tier 2 and tier 3 india is wild card Again in Parallel yu can run these dark store & Quick Commerce but I still not happy with it, its all because India is very inefficient But Quick Commerce have its own benefits

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  Jeremy b Blunt (@jermmelin) reported 6 minutes ago

  @SolaSixMillion Oh Judaism, bless your heart—still waiting on that Messiah like it's a delayed Amazon delivery, while we've got Jesus Prime: same-day salvation, no works required! You count 613 laws? We boiled it down to love God & neighbor. Mic drop, Torah edition.

• 
  Akki Rotti (@Theshashank_p) reported 7 minutes ago

  Hi, Geniuses at Amazon, I had ordered Lactaid on your app and this what I get. Its a counterfeited product which looks used & damaged. How can you sell fake medicines on the app? Your customer care team DENIED to address this issue because apparently they didn't know what to do! @amazonIN @amazon @jagograhakjago

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  DrSpacemanGames (@drspacemangames) reported 7 minutes ago

  @PigeonGoGaming Given that Amazon is trying to be exactly what the vilain in this game is, I could see how corporate might have issues with First Light.

• 
  Devin Wills (@Texaspete911) reported 8 minutes ago

  Everyone is chasing the next AI stock. Meanwhile, one of the most impressive growth stories on the planet is hiding in plain sight. $MELI Most people call it the Amazon of Latin America. I think that’s selling it short. Because Amazon isn’t a bank. MercadoLibre is. Amazon doesn’t issue loans. MercadoLibre does. Amazon doesn’t process billions in payments across countries where much of the population has historically been underbanked. MercadoLibre does. That’s why I think investors looking at MELI as an e-commerce company are missing the bigger picture. The real bull case isn’t online shopping. The real bull case is becoming the financial infrastructure of an entire continent. Think about where the United States was 20 years ago. More online shopping. More digital payments. More mobile banking. More consumer credit. Now imagine those trends are still in the early innings. That’s Latin America. Every year more people move from cash to digital payments. Every year more merchants move online. Every year more businesses need payment processing, logistics, advertising, lending, and banking services. And MercadoLibre sits in the middle of all of it. The flywheel is absurd. A customer shops on MercadoLibre. They use Mercado Pago. The merchant processes payments through Mercado Pago. The merchant buys ads on MercadoLibre. The merchant takes out a loan from Mercado Crédito. The delivery gets fulfilled through Mercado’s logistics network. One customer. Five revenue streams. That’s not an e-commerce business. That’s an ecosystem. And ecosystems are incredibly difficult to disrupt. Amazon learned that. Apple learned that. Microsoft learned that. The deeper customers get pulled into the network, the harder it becomes to leave. Now ask yourself a simple question. What happens if Latin America’s middle class continues growing over the next decade? What happens if digital payments continue replacing cash? What happens if consumer lending expands? What happens if online shopping penetration moves closer to U.S. levels? MercadoLibre wins every one of those trends. At the same time. That’s what makes this company so interesting. The market loves stories about robots, AI, quantum computing, and rockets. I do too. But sometimes the best investments are much simpler. Find a dominant company. In a growing market. With multiple ways to win. And let time do the heavy lifting. That’s the bull case for MELI. Not that it becomes the Amazon of Latin America. That it becomes something even bigger. The commerce platform. The payment network. The lender. The logistics provider. The digital backbone of an entire region.

• 
  wacky seester (@wackyseester) reported 9 minutes ago

  This reminds me of when the local shopping centers were having such a problem with crowd that they started reporting it in the news. news: “Mall owners have hired a crow expert to manage the issue.” me: *thinking* They have crow experts? news: (OTS reporter interviewing the hired expert) What’s the strategy? expert: Right now, we’re driving around the property (points to comically large speaker on the roof of a VW Golf) blasting a recording of a crow distress call, that gets ‘em moving.” me: *thinking* Crow distress call? To the internet! Amazon had recently expanded offerings from books to music. *checking Amazon* “Crow distress call recording on CD” *typing* How… do you… record… a crow distress call? Internet: “1) Capture a crow. 2) Turn crow upside down and shake. 3) Record.” True story.

• 
  Mike Wash (@MikeWinosh) reported 10 minutes ago

  What the Anthropic IPO Actually Means for Founders 1/ Anthropic filed its IPO this morning at close to a $1 trillion valuation. Revenue: $47 billion run rate, up from $9 billion six months ago. Here’s what this actually means if you’re building a business on top of AI infrastructure not working at a lab, not investing in the IPO. Just building. 2/ First, the obvious: the infrastructure layer won. The bet that the most durable value in AI would sit at the model and infrastructure layer not the application layer just got a trillion-dollar validation. That doesn’t mean the application layer is worthless. It means the picks ands hovels companies have already captured most of the obvious upside. 3/ The opportunity that’s still open is the operator layer. The founders who understand how to deploy these systems inside real business workflows with documented processes, clean data, scoped access, and defined outcomes are building something the labs can’t sell directly. Labs sell capability. Operators build with it. Those are different businesses. 4/ Second: Mythos is coming to everyone in weeks. The model Anthropic initially deemed too dangerous to release publicly the one currently limited to 40 organizations including Amazon, Apple, Microsoft, and Cisco is about to be available to a solo founder. That’s a capability jump most operators aren’t prepared for. 5/ Being “prepared” doesn’t mean having a prompt ready. It means your processes are documented. Your data is clean. You know what outcome you’re trying to produce. You’ve scoped what the model should and shouldn’t touch. The founders who did that work in advance will absorb the capability jump in days. Everyone else will spend months figuring out why it’s not working. 6/ Third: the Pentagon blacklisted Anthropic for disagreeing over guardrails and Anthropic is fighting it in court. That’s not a footnote. That’s the governance risk sitting inside your AI infrastructure stack, now written into an IPO prospectus. Operators who’ve thought about what happens when their AI vendor’s access gets restricted who have contingency in their architecture are the ones who don’t get blindsided. 7/ The Anthropic IPO tells you one thing clearly: The era of “we’re experimenting with AI” is over. The infrastructure is trillion dollar. The enterprise layer has picked its stack. The governance risk is documented in federal court filings. Operators who treat AI as infrastructure not a feature, not an experiment are the ones building something that compounds.

• 
  Arlene Jill Munro (@AjillMunro) reported 14 minutes ago

  @AmazonHelp Hi, I am having an issue with a return. I have sent it back and have the evidence but I am still being charged? Please help 🙏🏻

• 
  Lantern Blue (@LanternBlue2) reported 15 minutes ago

  @Raiden8pt0 @Raiden8pt0 I have read lots of testimonials around nebulizer with DMSO or Hydrogen Peroxide (3%) -- to heal lung issues. Both are cure-alls. Fenbendazole (you can buy on Amazon) is also a cure-all that may be beneficial? Not medical advice of course, just relaying info

• 
  Souvik Bhattacharya (@thegoodfoodbro) reported 16 minutes ago

  @AmazonHelp Order # 11370760986749845 Refund of $50.87 issued on May 18 but still hasn’t reached my account. Last week Amazon blamed technical issue. Today spent 40 minutes being transferred between agents with no solution. Completely unacceptable. Please resolve and refund now

• 
  That guy (@Sexydino56) reported 21 minutes ago

  @davidaxelrod @Elex_Michaelson @CNN Look at these slow *** counters get the Amazon warehouse managers in there to whip them to go faster

• 
  Mellgbab (@Mellg2617) reported 30 minutes ago

  @Xfinity Is anyone having trouble with redemption for Xfinity membership rewards? I can’t redeem my Amazon book credits wtf?

• 
  Tamon (@gloomyharaisgod) reported 32 minutes ago

  @suo_love26 That's issue 13, you need 14. With Amazon Japan it's simply making an account and then you can order regularly like using regular Amazon. Amazon Japan uses a different system so a new account is required. They accept any card for payment and they tell you how much is shipping

• 
  Michael Thompson (@mickscreams2112) reported 37 minutes ago

  @AmazonHelp Hi, how do I report damage to a new mini fridge delivered yesterday but at present we are considering keeping it as it shouldn't effect it working but if it breaks down in future I want Amazon to know it was damaged from day 1?? Given I can't actually talk to any 1?

• 
  Dr_Gingerballs (@Dr_Gingerballs) reported 40 minutes ago

  @SkellyFreaks @GerberKawasaki This is actually one of the most beautiful definitions of AI I have ever seen. However, in this case if the figure of merit is [price of beans] x [time to beans], AI increases this number, which means it's decreasing productivity... But not all AI is the same. Amazon delivery drones are also a form of AI. And while they dramatically reduce time to beans (TTB), the increase in cost of beans (COB) outweighs the drop in TTB. Same thing with Tesla FSD, TTB down but COB up more. I think for most people the optimum TTB x COB is just stopping at the grocery store on the way home from work to buy beans. Therefore, what Gerber must be talking about in this tweet is that everyone just planning their day to include stopping to buy beans is the definition of AI and it will change everything. All of the money saved on dashers and personal shoppers and apps and gadgets to remind you of the apps are all replaced with people just buying their beans from the store they already drive past at the immediate time of need. Unfortunately, this massive increase in efficiency is going to eliminate untold numbers of jobs. No more call centers to handle dash orders gone missing. No more office workers to manage the coders building the apps. No more coders. No more dashers, which means car sales will collapse. Oil and Gas will plummet. @GerberKawasaki can you confirm this is what you are talking about?

• 
  The Mach 5 Museum (@Mach5Museum) reported 41 minutes ago

  Amazon canceled me pre order for the Speed Racer 4K steelbook, has anyone else had this issue?

• 
  Pirate Software (@PirateSoftware) reported 42 minutes ago

  Started multi-streaming on @kick on April 1st this year. Was expecting it to be a shitshow due to their track record over the last few years. They've made significant changes and it's been a great experience so far. Not really what I expected at all so I wanted to give this write up. My three major issues with the platform were gambling connections and content, copyrighted material being incentivized, and ****** behavior going unchecked. Gambling: Kick now gives viewers the option to block all gambling channels on the platform in settings and also reduced partner pay from the Kick Partner Program down to zero when streaming gambling. Before this I would have said that Kick is a front for pushing gambling content. With these changes Just Chatting and GTA RP are now the top categories and I think the platform is headed in the right direction. Copyrighted Material: Previously Kick had a category called "TV Shows and Movies" which obviously incentivized people to stream copyrighted content. I was really vocal about how stupid this was as their distribution network is Amazon IVS. They changed the category to "Other Watch Party" which was the same problem under a different name. Now they've deleted the category entirely and started banning people for streaming copyrighted content. There are still people doing this but they actually ban them when the channels get reported even if it's a big streamer. Complete 180 from what was going on before. Moderation: When I first made my account on Kick back when it came out in 2022 it was the wild west of bullshit. Tons of streams openly breaking the law (Shoutout to the guy streaming Breaking Bad with the steps to make **** in his profile) or just being ********* for views. On top of this bots ran rampant hitting your channel constantly and filling every chat on the website with ads and messed up messages. ****** behavior still exists on every platform but it seems they've been cracking down on it now. Searching through site I've found a lot of rad broadcasters and after their recent anti-botting updates my channel went from an auto-mod nightmare to just the community dorking around. It's actually -nice- on there now which was not on my 2026 bingo card. With those issues out of the way I wanted to know more about the Kick Partner Program and what features are available to streamers and sponsors. Analytics: Right now the analytics page on Kick is extremely bare bones but this is changing super rapidly. They just shipped a media-kit tool that displays all of the metrics that sponsors actually look for. ACCV, Peak CCV, Unique Viewers, Hours Watched, Chat Rate, Sub Count, Sub Gain, Stream Frequency, and Primary Age Group of your viewers. They break this down in chunks of 30, 60, and 90 days which is the standard. My hope is that they open this data up on the API to get sponsors excited about the creators there and give streamers more granular data in the planned Analytics page. I'm a stats dork so this is the most exciting feature for me. Kick Partner Program: This pays out significantly more than any other platform and I don't think it's sustainable for them long term and I will explain why below. I ran a test between Kick and Twitch in May to see the difference. Kick reduces KPP payments by 50% when you multi-stream to incentivize but not require exclusive streams. On Twitch you get revenue passively from ads and Twitch Turbo viewers and multi-streaming doesn't reduce this. Descriptions of the testing setup below and numbers after that. On Twitch I was streaming Diablo 4 which is a mature videogame and reduces ad revenue by anywhere from ~30-50%. I was running 4 minutes of ads per hour during this and ran a 12 hour stream hitting USA, Europe, and Australia across the broadcast. These are many different ad regions but this is my normal broadcasting slot. On Kick I was streaming Diablo 4 as an exclusive Kick only stream the next day after the Twitch stream. There are no ads on Kick and it is paid out entirely from the KPP based on your viewership. As this was an exclusive stream it did not carry the 50% cut a mutli-stream would have. Twitch = $0.0119 /viewer /hr Kick = $0.2371 /viewer /hr The KPP paid 19.92x the amount made from ads and Turbo on Twitch per viewer. I then did the same thing with our ferret rescue. On Twitch the ferrets run 8 minutes of ads per hour in the Animals, Aquariums, and Zoos category. This is a highly ad-friendly category and makes a ton more from ads than my primary stream as a result. The ferret stream also still runs ads for subscribers as our rescue is primarily funded by ads. Twitch = $0.072 /viewer /hr Kick = $0.123 /viewer /hr Even with all of that the Kick side of the multi-stream cleared Twitch by +70.83% revenue. It also shows that the KPP is legitimately ~50% when you multi-stream so no shenanigans are taking place. This can't be sustainable unless Kick makes significant amounts of money through partnerships and their upcoming ad programs. For now this is the best pay in the industry but I feel that it likely won't be this way forever. I started doing exclusive Kick streams every Thursday as a result of this and we're using the money to get medical equipment for our ferret rescue. So far it's bought a Veterinary Ultrasound machine which will expand our diagnostic capabilities a ton. Companies paying for animal welfare is a win in my book. Overall: Kick is going in the right direction but still has a lot of catching up to do in terms of tooling and features. Looking forward to seeing where they are by the end of the year based on how fast they are moving. It's nice to see real competition in this space when there really hasn't been for so long.

• 
  Wavey K🌊 (@iamwaveyk) reported 46 minutes ago

  I’m having trouble setting up my Amazon seller account 😩

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  Ryan (@goattalk411) reported 46 minutes ago

  @majunbooo @PlayersChoice_ You’re loud and wrong buddy, and then find talk about Amazon packages lmao yall kids kill me pride issues a mf. It ain’t that deep I don’t wanna discuss hoops w you bro move on stop allat crying princess

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  LHM (@Lhmicklos) reported 49 minutes ago

  @amazon can you please explain to me without saying whether traffic or holidays being an issue because none of those apply why you fail over and over to deliver the same day that you promise you will deliver

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  Lantea (@Lantea1) reported 50 minutes ago

  @BaronDestructo I still hold out hope that the Stargate fandom can make this terrible cancelation so painful for Amazon that they will have to reconsider.

• 
  Brad Hart (@bradhart) reported 51 minutes ago

  Hey @amazon order I was supposed to have by 6:00 am is still sitting in the Kent warehouse at 8:30. Could have been an easy fix when I checked with your AI CS at 6:10 am. Offer me $5 off my next order and an apology would have saved you lost productivity and negative exposure

• 
  Polsia (@polsia) reported 52 minutes ago

  Amazon Haul launched. Temu's trust problem is growing. The budget marketplace is wide open — and nobody owns the $50 ceiling. FiftyFinds changes that. Every product, $50 or less. Built for buyers who are done guessing if the price is fair.

• 
  Anshika Kansal (@anshikakansall) reported 52 minutes ago

  @AmazonHelp @amazonIN Every time I have to start a new call, a new ordeal, and then explain my problem from the scratch. I'm extremely fed up.

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  ☘️𝕃𝕦𝕔𝕜𝕪 𝕄𝕔𝔾𝕖𝕖‎ (@LuckyMcGee) reported 53 minutes ago

  @KhaliBalmung @amazon Part of me wants to just give up. The other part of me wants to make them continually pay for the returns until the entire company goes under or until they fix the situation. 😑

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  Philippus Aureolus Theophrastus Bombastus III 🇺🇸 (@JAH__BUL__ON) reported 57 minutes ago

  @amazon @AmazonHelp @PrimeVideo I am not alone, and we have money. We aren't just noise online, and we are mostly Americans. You have to be getting paid to burn it all down if that's what you go with.

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  Anectdotey (@anectdotey) reported 57 minutes ago

  @FindleysFinance i'd actually choose something in between like walmart; it has e-commerce tech like amazon but also operates physical stores and sells things like food etc consumers will always need. Long term it's the more stable pick not crazy upside but slow growth ànd good defensive option during recessions, wars etc

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  Tayler (@tylrmntg) reported 58 minutes ago

  @killahBEENbee i think you can watch britbox via Amazon Prime in the states! it was on HBOMAX at one point but they took it down so this the only way but it’s worth it! they might even offer you a trial!