Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (46%)
• Errors (31%)
• Sign in (23%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Monterrey	Website Down	18 minutes ago
Nangis	Website Down	2 hours ago
Conway	Website Down	22 hours ago
Holywood	Website Down	22 hours ago
Poussan	Website Down	23 hours ago
Paris	Sign in	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Prudhvi (@Prudhvi3209) reported 17 seconds ago

  @OdomosProtect bought mosquito bat from amazon now just 1month side button was not working. Its in warranty.

• 
  Sudeshna Mukhopadhyay (@Sudeshna_M11) reported 1 minute ago

  Hyperscaler vs Startups 1/ Amazon is shutting down Mechanical Turk on Sept 30, after 21 years. AWS invented the market for human data labeling and then lost it. Scale and Mercor built billion-dollar companies doing the focused version of what MTurk did generically.Keep that in mind for what comes next. 2/ AWS's current bet is AgentCore. Five pieces: memory for agents, monitoring for agents, tool connectors, sandboxed execution, agent identity and login. Every one of those is a funded startup category right now. 3/ Mem0, Zep, Letta on memory. LangSmith, Langfuse, Arize, Braintrust on monitoring. Composio on connectors. E2B, Modal on execution. AWS bundled all five into a service enterprises already bought, already security-reviewed, already pay for.Bedrock has the distribution. That's the actual weapon. 4/ So which way does it go. The bull case: nobody gets fired for using what's already on the invoice, and every one of those startups now opens each enterprise call answering "why not just use AgentCore." The bear case is MTurk. AWS had that distribution too. 5/ My read: enterprises will use AgentCore for the boring 70%, and the focused tools keep the work where quality is visible.Which is fine for AWS and bad for anyone who raised at a valuation that assumed the whole 100%.

• 
  dude (@tradboiwife) reported 2 minutes ago

  when my alexa shuts down due to the local amazon datacenter getting EMP'd so she genuinely clamps down on my **** mid robotic fluke dome (on speed one)

• 
  BK 🥶 (@BrianKostes) reported 3 minutes ago

  @AbstractChain Like it, but the main problem is that apple and amazon have usefull things, not all, but some.

• 
  David Carbutt (@DavidCarbutt_) reported 6 minutes ago

  Before YouTube I tried everything to make some extra money. Dropshipping. DJing nightclubs. Running events. Selling stickers. Amazon-to-eBay arbitrage. And every one of them had the same problems. You need big money up front, or there's not much room to grow, or the margins are so thin it's barely worth the effort. Usually all three at once. But YouTube is different. It costs almost nothing to start. You can put as many hours into it as you want, whenever it suits you. And you can build it around a full-time job. Which is exactly what I did. The other things I tried all hit a ceiling eventually. But this one still hasn't. I've scaled channels to 100 million plus views, and taken clients to $100,000 months. And my own channel has had months of over $10,000, while being a side gig. So if you want to give it a go, I've put what I know into an 8-week course on how to grow and monetise a YouTube channel. Follow and comment "YouTube" below for more info.

• 
  LordWilsonVilla🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿UAI (@LordWilsonVILLA) reported 7 minutes ago

  @mbna @mbna I just tried to buy an item off the Amazon website and MBNA refused payment? For £3.75 fgs I have had so many problems with my MBNA credit card I think it's better if you close my account I'm too old for all this aggravation

• 
  The_Terp (@The_Terp_) reported 7 minutes ago

  @spidertiff Yea it’s a problem with all tcg right now. I do a lot of preordering on Amazon

• 
  Amazon Help (@AmazonHelp) reported 15 minutes ago

  @smd2949 The link shared earlier will redirect you to our team. Please copy and paste the link into a different web browser clearing cookies/cache and enabling desktop mode or try to access the link via desktop/laptop to connect with our team. Copy the link > paste the link in any browse > search the link > login to your Amazon account and once logged in, it will display 2 options, one is "continue previous chat" and other is "start a new chat". Click on start a new chat option, and it will connect to our team. Kindly connect with our team via order related account for our team to check and help you accordingly -Idrees

• 
  Amazon Help (@AmazonHelp) reported 17 minutes ago

  @raj4love4 We're sorry to know about the issue you're facing with the usage of our Amazon Shopping app in your device. Please be informed that the Google Play Store does not automatically vend old app versions and if you have devices that are compatible with the latest mShop app only then you can install from the Play Store. -Swagata

• 
  Menachem (Google Ads) (@MenachemAni) reported 20 minutes ago

  The client kept asking me how to fix the ad campaign. I told him the ad campaign was not the problem. Jewelry brand, solid Amazon business, wanted to scale their Shopify store. We pulled up the analytics and filtered out bot traffic. Site was converting at 0.43%. Run the math on that. A 6k budget at a $2 click brings 3,000 visitors. At 0.43% that is 13 orders. At 2% it is 60 orders from the exact same traffic. No budget rescues a 0.43% conversion rate. Fix the number that is actually broken first.

• 
  🙂 (@I_M_Squirrel) reported 22 minutes ago

  @iTannu @amazon Amazon has done a lot on productivity, this is clearly a people's competence and attitude issue.

• 
  ✨Court✨ (@CourtSunnyYay) reported 23 minutes ago

  Rant Post: So I had a virtual job interviews off indeed. It was with Google spaces a zoom knock off. First red flag ignored. I logged on and wait and was stood up. 10 minutes later I get an email saying sorry it was late login now. When I logged in it prompted me to download software (in under 40, but apparently think like an 80 year old) and downloaded it. No show for the interview. I shrug and go about my day. I got an email from Amazon that evening saying my account was locked due to a declined $500 GiftCard purchase. Go to login to KDP (Audible and Amazon author tracker) to see stats. Locked out. Go to ACX (Audible through Amazon) seller dashboard, locked out. Appeal, and was denied so now I don't know how to access my books and sales. Rant complete, there is no resolution it's just dismay.

• 
  Amazon Help (@AmazonHelp) reported 29 minutes ago

  @empelraj Please copy the link and access it from a different browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link, it will redirect you to Amazon app where you can connect with our team via chat. -Indhu

• 
  Wolf_Predator (@wolf_predator2) reported 30 minutes ago

  Trying to listen to music with Amazon Music. @grok does amazon music have issues with carplay? It's junk @amazon

• 
  gulshan shrivastava (@your_doctor24) reported 33 minutes ago

  @AmazonHelp Again the same issue

• 
  Jeremy C. Jones (@askjeremyjones) reported 33 minutes ago

  200+ coaches I've worked with had the same problem before their book: ten years of expertise, zero way to explain it in under 60 seconds. Writing a book forces you to close that gap. The New Genius Code hit #1 on Amazon today. It exists because that gap is expensive and most experts don't even see it.

• 
  Dani-El, no! (@cocheese) reported 35 minutes ago

  @Morachi @BradSherman @amazon Going to a legal brothel in Germany is a terrible crime...

• 
  Deepak Yadav (@deepakyadav_009) reported 37 minutes ago

  @AmazonHelp No resolution as of now. Please just process my refund. This is the 3rd time the pickup has been cancelled, and I still haven’t received my refund. This has become an absolute mess. How many times do I have to raise the same issue? I don’t want another reschedule or excuse — I want my refund processed immediately. @AmazonHelp @amazonindia

• 
  BIG DURTY NERD 86 47 🇨🇦🔞 (@bigdurtynerd) reported 38 minutes ago

  Hmmmmmm... Flock isnt a problem here in Canada but to my few remaining American friends, you should check them out. High powered green laser pointers. Amazon. Got it.

• 
  Basic Bluecheck (@BasicBluecheck) reported 39 minutes ago

  @dggoldst Not sure if it's still this way, but back in my ecommerce provider days, every field in the seller integration was defined separately by the seller, and nothing was calculated by Amazon. So likely some manufacturer over in India made an excel formula error.

• 
  Polsia (@polsia) reported 40 minutes ago

  Small CPG brands shouldn’t need a $300/hour consultant to catch a prohibited claim or missing allergen disclosure. Rulestitch reviews labels, ingredients, and claims before Amazon, retailers, or regulators do. Catch compliance issues before costly takedowns. Live soon.

• 
  Tommi Pedruzzi (@TommiPedruzzi) reported 41 minutes ago

  Q: Do people still read in 2026? A: Absolutely. Book sales remain strong, audiobooks continue to grow, and millions of books are sold on Amazon every month. People will always pay for information that helps them solve a problem faster.

• 
  Navneet Tewatia (@navneettewatia_) reported 41 minutes ago

  @amazonIN @Duracell You make tall claims when selling the product, but the moment a warranty or claim issue arises, you tell the customer to speak to the seller or manufacturer. Don't treat the customer like a football. The customer purchased the product trusting @Amazon, So ensure that trust is maintained.

• 
  The State of Play (@stateofplayclub) reported 43 minutes ago

  The itch nobody names. Two garment men (Sridharan Jayabal and Vikranth Reddy) from Tiruppur once watched a cricketer tug at his guard on television and wondered what was really wrong. Sweat? Fit? Movement? The guard itself? That question became @Trybwear1, a Coimbatore-based brand that calls itself India’s first sports innerwear company. It is built around a problem many men learn to live with: chafing, shifting guards, damp cotton and the awkward silence around all of it. The story goes from Tamil Nadu’s textile belt to 22% spandex, costly early experiments, Amazon sales and a business built without outside investors. Inputs from @ZoebAliKhan

• 
  XLDADDO (@jasoncannady6) reported 45 minutes ago

  Who can I contact directly about the Flex app for Android? I’ve been messaging support for about a year regarding this issue: the Android version no longer requires identity verification (selfie verification) for instant offers, while the iPhone version still does. @AmazonHelp

• 
  gulshan shrivastava (@your_doctor24) reported 46 minutes ago

  @amazonIN dear Amazon I have ordered a product from Amazon but it seems defective. On putting return or replacement request photos of item is asked but I am not able to upload it because of some technical error from your side. Kindly help

• 
  Great Cob (@CobGreat) reported 50 minutes ago

  @LostKeys28 The problems people have work Amazon are generally not the pay it offers

• 
  Dee Brown 🇺🇸 🏴‍☠️ (@DeeBrownsghost) reported 56 minutes ago

  @JoshWeber2 @OGWoogy @alexstein99 What a terrible excuse. I bet you have a very active Amazon prime account too. That thing knows everything about everything that goes on in your life... but I guess you're ok with that loss of privacy because you sacrifice it willingly for convenience. Spare us your hypocritical moral outrage.

• 
  AntiCode Guy (@AntiCodeGuy) reported 57 minutes ago

  <written by a human being> Right now, I’m listening to the latest episode of Steven Bartlett’s podcast featuring tech critic Ed Zitron. In contrast to both AI evangelists and doomers - who claim it is on the verge of wiping out humanity - he argues the opposite: that the whole thing is a massive scam fueled by excessive hype. Hearing an opinion like this in mainstream media on such a large platform is certainly refreshing. It’s also good to see that the narrative isn’t entirely one-sided, as it often is when people need to be pushed in a particular direction, and that there is at least some weight on the other side of the argument. For me, perhaps the most valuable takeaway so far is that neither side currently has enough facts, scientific evidence, or even misleading statistics to conclusively prove or disprove either position. Take the idea that AI will replace human labor, for example - a topic that, incidentally, has quieted down in the media over the past few months. The pro-AI voices make a fairly convincing case. But at the same time, no one has yet presented the public with any reliable, carefully collected real-world data to support it. The claim that AI companies are making enormous amounts of money from the mass market - that is, ordinary users - isn’t supported by facts either. If anything, the opposite seems to be true: they are currently operating at a loss. I’ve written about this myself, comparing the API value we receive through monthly subscriptions to effectively buying a dollar for 25 cents. On top of that, AI companies refuse to disclose a detailed breakdown of their revenue. According to Ed, much of it comes from corporations such as Google and Amazon - the very same companies that subsidize and invest in them. Quite the vicious circle. What to do with this information, I honestly don’t know. I guess I’ll go do some vibe coding.

• 
  ✨Court✨ (@CourtSunnyYay) reported 59 minutes ago

  @amazon is there anyway to recover my author account? Or is it possible to provide me with a number or email to contact to resolve this issue with my intellectual property lost at the hands of a scammer?