Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (48%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Dallas	Errors	2 hours ago
Cobourg	Errors	6 hours ago
Singapore	Sign in	18 hours ago
Orange	Sign in	20 hours ago
Pullman	Sign in	21 hours ago
Houston	Errors	24 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Luca K. B. Masters (@lkbm) reported 6 seconds ago

  @AlanMCole Somewhere in my Amazon credit card, they have my mother's number as my 2fa number. (I'm 43.) Not for normal login, but for changing account info. Support team told me they fixed it (nope!), and another support person there told me it's pulling the number from the credit bureau.

• 
  Everything AI | Crypto | FInanace | Current Events (@mx_lens) reported 2 minutes ago

  Tech: Amazon says death at Oregon warehouse is not work-related. Company admits safety issues exist but denies cause. One fatality from a facility that keeps getting worse. 🔥

• 
  Rambler | X -Amazonian | Account Health Expert | (@Rambler_Amz) reported 2 minutes ago

  Even when the seller actually made the mistake, the right strategy still works. Amazon does not need you to be perfect. They need you to prove that your account is now a lower risk than it was before. That is the entire game. Root cause. Fix. Prevention. Strategy over emotion.

• 
  Jerzy Jones (@jerzy_jones) reported 6 minutes ago

  @AuthorGoodwin I use Amazon ads through a guy called Bryan Cohen. He does a ten day (think) free course. It’s very informative and helpful. My problem is I don’t like continually raising the ads. But so far I’m in small profit with it 🙏

• 
  Aksshay Hedaoo (@AksshayH) reported 6 minutes ago

  @AmazonHelp I tried to connect it was not working

• 
  Armaan Sidhu (@realarmaansidhu) reported 8 minutes ago

  Explained like you're an absolute moron. As requested. The S&P 500 is not the economy. It's 500 companies weighted by how big they are. The bigger the company, the more it moves the index. Seven companies — Apple, Microsoft, NVIDIA, Amazon, Alphabet, Meta, Tesla — are so large they effectively ARE the index. When they go up, the S&P goes up. Even if the other 493 are bleeding. Those seven companies don't sell oil. Don't ship through Hormuz. Don't depend on naphtha. Don't need nitrogen fertilizer. They sell software, ads, cloud computing, and GPUs. Their input costs are electricity and engineering salaries. Neither collapsed. AI capex: $635 billion this year. Pouring into data centers, GPU orders, cloud infrastructure. That spending flows directly to NVIDIA, Microsoft, Amazon, and Alphabet. The war didn't slow AI spending. If anything, defense and intelligence demand accelerated it. The companies at the top of the index are having their best revenue year in history while the physical economy underneath them suffocates. Energy stocks are up because oil is $100+. Exxon, Chevron, ConocoPhillips — all green. Energy is a sector in the S&P. When oil spikes, energy stocks spike. The index includes the beneficiaries of the crisis alongside the victims. The net effect: muted. Defense stocks are up because $1.5 trillion defense budget plus JASSM-ER restocking plus a war that needs more weapons. Lockheed, Raytheon, Northrop Grumman — all up. Another sector inside the index profiting directly from the crisis the index is supposed to reflect. Passive flows. Every two weeks, every 401(k) in America auto-deposits into index funds. Doesn't matter what's happening in the world. The paycheck hits. The contribution triggers. The ETF buys the index. Mechanically. Regardless. Billions of dollars flowing into the S&P 500 on autopilot while the news says the world is ending. The money doesn't read headlines. It follows a schedule. Buybacks. The seven biggest companies are spending hundreds of billions buying their own stock. Reducing share count. Pushing price per share higher. Mechanically. Apple alone bought back $90+ billion last year. That's not investor confidence. That's financial engineering. So: AI spending + energy profits + defense profits + passive 401(k) flows + corporate buybacks = index goes up. Even while GDP collapses to 0.5%, consumer sentiment hits all-time lows, oil inventories drain, and a naval blockade starts in the world's most important waterway. The index doesn't measure how the country is doing. It measures how seven companies and three sectors are doing. Those companies and sectors are having the best crisis of their lives. 87% of stocks are owned by the top 10%. The index going up means the top 10% got richer. The other 90% got a $5 gas bill and a $2,200 mortgage payment. Both happened on the same day. Both are the economy. Only one has a ticker symbol. The market isn't irrational. It's measuring something different than what you think it's measuring. It's measuring wealth concentration during a crisis. And by that metric, it's performing perfectly.

• 
  Armaan Sidhu (@realarmaansidhu) reported 8 minutes ago

  Airplane WiFi has been terrible for 15 years. The same $8 you pay for a connection that drops every 4 minutes, loads Gmail like it's 2003, and makes a video call physically impossible at 35,000 feet. Amazon just built an antenna that delivers 1 Gbps download and 400 Mbps upload. On a plane. That's faster than most home internet connections on the ground. 58 inches long. 30 inches wide. 2.6 inches high. No moving parts. Installs in one day. Sits flat on the fuselage like a tablet strapped to the roof. Maintenance requirements: almost none, because there's nothing inside that rotates, tilts, or breaks. Current airplane WiFi uses either air-to-ground towers (slow, limited, doesn't work over oceans) or satellite dishes with mechanical gimbals that track satellites as the plane moves (expensive, heavy, breaks constantly, maintenance nightmare). The dish alone weighs hundreds of pounds. Installation takes days. Maintenance grounds planes. Amazon's antenna is a flat phased array. No dish. No gimbal. No moving parts. Electronically steers the beam to track satellites. Same technology the military uses for radar and missile guidance, shrunk to the size of a suitcase lid and bolted to the top of a 737. The connection goes to Amazon's Project Kuiper — its low-Earth orbit satellite constellation. Over 3,200 satellites planned. Direct competitor to Starlink. The antenna is the ground (or air) terminal that links passengers to the constellation. This is Amazon's actual play. Not selling antennas. Selling connectivity-as-a-service to every airline on earth. The antenna is the hardware. Kuiper is the network. AWS is the backend. The airline pays Amazon monthly. Passengers get 1 Gbps. Amazon gets recurring revenue from every commercial flight that installs the system. "Installs in one day." That's the line airlines care about most. Every day a plane sits in a hangar for WiFi installation is a day it's not generating revenue. Current systems take 3-5 days. One day means the upgrade happens during a scheduled maintenance window. No lost flights. No downtime. No revenue impact. Starlink already has aviation terminals. SpaceX is ahead on satellite count. But Amazon has something SpaceX doesn't: relationships with every airline that already uses AWS for booking systems, operational data, crew scheduling, and logistics. The antenna isn't a cold call. It's an upsell to existing customers. Every business class passenger who's ever paid $30 for WiFi that couldn't load a PDF is Amazon's target market. Every airline that's ever grounded a plane for a gimbal repair is Amazon's buyer. 1 Gbps at 35,000 feet. The last place on earth where you could genuinely disconnect is about to get a fiber-speed connection. Whether that's progress or a tragedy depends on how much you valued the excuse.

• 
  HulonPatejr (@Shadowban4u) reported 9 minutes ago

  @drpepper gotta ask I buy Dr Pepper zero big time. And I recently got a bad batch of 12 packs from Amazon. I’m a good customer so no return needed. Now I ordered some old skool diet Dr Pepper 12 packs and the taste seems off. Any recalls or reported problems?

• 
  sarath kumar (@sarathkuma16117) reported 10 minutes ago

  @AmazonHelp Prime promise broken. Asked to wait till 27th for a replacement ordered on 13th. Completely unacceptable during peak summer. Need immediate resolution, not delays

• 
  krista mcgrath (@kristamcgrath) reported 14 minutes ago

  @gator_gum It’s the hypocrisy of the cup!! If he was so gung ho overclimate change and saving the earth, why he didn’t he bring his own insulated water bottle? On Amazon you can get a bunch of little gadgets that are reusable to cut down on waste!! I think it went over your head!!

• 
  🔻 (@uncle_authority) reported 16 minutes ago

  @princess_tude to these remediated Fordist *****, burning down an Amazon warehouse is like setting a little Library of Alexandria on fire.

• 
  Armaan Sidhu (@realarmaansidhu) reported 17 minutes ago

  @toiletkingcap Explained like you're an absolute moron. As requested. The S&P 500 is not the economy. It's 500 companies weighted by how big they are. The bigger the company, the more it moves the index. Seven companies — Apple, Microsoft, NVIDIA, Amazon, Alphabet, Meta, Tesla — are so large they effectively ARE the index. When they go up, the S&P goes up. Even if the other 493 are bleeding. Those seven companies don't sell oil. Don't ship through Hormuz. Don't depend on naphtha. Don't need nitrogen fertilizer. They sell software, ads, cloud computing, and GPUs. Their input costs are electricity and engineering salaries. Neither collapsed. AI capex: $635 billion this year. Pouring into data centers, GPU orders, cloud infrastructure. That spending flows directly to NVIDIA, Microsoft, Amazon, and Alphabet. The war didn't slow AI spending. If anything, defense and intelligence demand accelerated it. The companies at the top of the index are having their best revenue year in history while the physical economy underneath them suffocates. Energy stocks are up because oil is $100+. Exxon, Chevron, ConocoPhillips — all green. Energy is a sector in the S&P. When oil spikes, energy stocks spike. The index includes the beneficiaries of the crisis alongside the victims. The net effect: muted. Defense stocks are up because $1.5 trillion defense budget plus JASSM-ER restocking plus a war that needs more weapons. Lockheed, Raytheon, Northrop Grumman — all up. Another sector inside the index profiting directly from the crisis the index is supposed to reflect. Passive flows. Every two weeks, every 401(k) in America auto-deposits into index funds. Doesn't matter what's happening in the world. The paycheck hits. The contribution triggers. The ETF buys the index. Mechanically. Regardless. Billions of dollars flowing into the S&P 500 on autopilot while the news says the world is ending. The money doesn't read headlines. It follows a schedule. Buybacks. The seven biggest companies are spending hundreds of billions buying their own stock. Reducing share count. Pushing price per share higher. Mechanically. Apple alone bought back $90+ billion last year. That's not investor confidence. That's financial engineering. So: AI spending + energy profits + defense profits + passive 401(k) flows + corporate buybacks = index goes up. Even while GDP collapses to 0.5%, consumer sentiment hits all-time lows, oil inventories drain, and a naval blockade starts in the world's most important waterway. The index doesn't measure how the country is doing. It measures how seven companies and three sectors are doing. Those companies and sectors are having the best crisis of their lives. 87% of stocks are owned by the top 10%. The index going up means the top 10% got richer. The other 90% got a $5 gas bill and a $2,200 mortgage payment. Both happened on the same day. Both are the economy. Only one has a ticker symbol. The market isn't irrational. It's measuring something different than what you think it's measuring. It's measuring wealth concentration during a crisis. And by that metric, it's performing perfectly.

• 
  yaki (@zerogkami) reported 17 minutes ago

  @crzymxnz i’m not working in an amazon warehouse for the rest of my life dawg

• 
  Raquel (@Raquel708886223) reported 18 minutes ago

  CRAZY! Latino nonEnglish speaking @amazon delivery drivers in COLORADO CRAZY DANGEROUS! Every week—blaze through neighborhoods! I’ve waved them down scolded them in Spanish, “NO INGLES” they yell while LAUGHING GOING fast! Nearly hit dogs & kids @ICEgov Help PLS! @concernedforco

• 
  MidNightCodeX (@MidnightCodex0) reported 19 minutes ago

  @Wario64 Xbox CEO admitting Game Pass is too expensive is the most honest thing a tech executive has said all year. Every other subscription is gaslighting you — Netflix, Spotify, Adobe, Amazon all raising prices saying “more value than ever.” At least Xbox looked at the numbers and said “yeah this isn’t working.” But here’s the real problem. $30/month for 500 games sounds like a deal until you realize you only play 2 of them. Game Pass isn’t competing with PlayStation. It’s competing with free TikTok, free YouTube, and $0 Fortnite for your attention. The subscription era isn’t dying. It’s being exposed. And Xbox just said the quiet part out loud.

• 
  TuBon_gRips (ボングを2回吸う) (@TuBon_gRips) reported 22 minutes ago

  @myGEENI @myGEENI You finally got back to my email to tell me you are waiting on a tracking number. Let me be clear, Amazon shipped their portion, I've had that for nearly 3 weeks. I don't need you to forward me the tracking number on that shipment. I NEED YOU TO SHIP THE PORTION OF THE ORDER YOU ARE SUPPOSED TO BE FULFILLING DIRECTLY. That is how you will get a tracking number to provide to me. When I ordered, on 3/22, I was told to expect delivery by 3/31. Here we are on 4/13, 3 weeks and a day later, and it still hasn't even shipped and you're acting like you don't understand what the issue is. I have cancelled the open return for the received portion of this order. What I intend to do instead, if the remainder of the order hasn't shipped by 4/25, when the return window closes, is request a chargeback for the entire order (my card issuer won't do a partial) using 𝕏, email, and Amazon messaging communication as evidence. You've handed me a pretty clear-cut case, here... though I'd rather have (and pay for) the products I ordered. The outcome here is up to you. You can ship the rest of the order (or explain reasonably why it has not yet shipped, as no explanation, not even an unreasonable one, has been offered to date) and keep my money, or you can sit on your hands and lose a chargeback case.

• 
  GratitudeA (@aavirgen_v) reported 32 minutes ago

  @yardboyj @unusual_whales We can’t all be lawyers and doctors. Who will work with children, old people, etc? We overvalue some careers, but really we need every career even the local amazon driver. Our society is just upside down

• 
  RebelDeathStarFallEvilEmpire (@RedSixTrog) reported 37 minutes ago

  @MAGACult2 My neighbors a trouble starting piece of **** mfkr and has about 10 amazon deliveries Every fkn Day i hope this Fks him up bad

• 
  normal (@35yearoldfriend) reported 38 minutes ago

  A severely ill patient dumped into the street because they can’t afford hospital bills. An Amazon worker dies during shift as their coworkers are told to ignore it and keep working. I mean at some point the 99% of people faced with this inhumanity will fix this, right?

• 
  Mark (@SaltWater651) reported 39 minutes ago

  So .@amazon today proved to me that they have retarded computers. I have been having some delivery issues. If something misses the first day, meh.. that means they should get it to me the next day right? Nope. Did you know that the delivery instructions that you put into their web page have absolutely ZERO bearing on when you'll get your packages. I have mine delivered to my business so that I don't have to deal with porch pirates, or letting someone I don't know, don't trust into my garage ect. But when you fill out that your business is open from 8:00am to 4:30p for deliveries (because outside of those hours I'm working from home, running to meetings etc).. But those times per their delivery customer service person that I spoke with this evening aren't considered because their drivers are effectively gig drivers who can work when they want. His option was to have my packages delivered to my home address which just isn't an option. Way too much theft going on. The authorities won't do anything, and I've been told by them basically if there isn't blood on the street they don't care. It will make my life more complicated but I'm done with them. No reason to continue Prime, I'll just order my 3D printing filaments directly from the manufacturers. Yes it will take longer but at least I know that @FedEx and @UPS can get **** there on time and meet their quoted delivery dates once they get the package. Unless of course something drastic happens like a blizzard etc.. but again those are "understandable" circumstances.

• 
  Jax Jackson (@JaxJacksonw1fk) reported 40 minutes ago

  @mikepat711 @SawyerMerritt I miss it because the audible app doesn’t sync up my current audible book like car play does. I have to fish around for it in interface. With car play I’d just get it and it would always bring up my current book. The lack of Amazon prime is an issue as well.

• 
  D Carter 🇺🇸 (@d_carter99) reported 42 minutes ago

  @viennasky Actually, there were "climate scam hoaxes" ... the Acid Rain was supposed to go "global" and kill us all, same with the "hole", it was going to open up and cause massive problems. I lived through those scares as a child .. along with "Amazon Rain Forrest" scare ...

• 
  ricky (@ElCapitanFlor) reported 42 minutes ago

  @warrior4reality @nypost this is the dumbest most reactionary take I've seen. Concern for running "mom and pop grocery stores" out of business but no problem with Amazon or Costco or Walmart? Use your head

• 
  Wendy Alsup (@WendyAlsup) reported 44 minutes ago

  Weird delivery experience with @amazon. I’ve been getting deliveries from them at my farm with my dogs for 10 years. But in just the last six months or so, I have suddenly had a stream of drivers who will no longer deliver because of the dogs. Still no problem with @UPS or deliveries from @Walmart. I guess I won’t be buying from Amazon anymore. 😝

• 
  Lola Rodrigues (@DropDeadLoLa) reported 45 minutes ago

  @amazon customer service chat is ridiculously SLOW

• 
  Drew Margulis (@dmarge18) reported 47 minutes ago

  @thenewsseeker23 @Cernovich Problem with us is our dryer vent is about 20 feet to the outside vent. The Amazon kits aren't sturdy enough. Well worth paying the professional to do it tho. Terrible idea to design the vent that long

• 
  ☆彡彡|| Italy of shedtwt|| ミミ☆ (@Yaoi_Yur) reported 47 minutes ago

  @aaa_ikwatudid Most of them are pencil sharpeners, one is a blade I stole from my dad, and the other is from a broken Kai razor from Amazon

• 
  ruiner down (@RuinerDown) reported 47 minutes ago

  @LeadingReport Im a carrier who does work for amazon in my truck and I can sadly totally see this going down. The people in these places are more drones than humans by how they're told to work

• 
  John Stempin (@WAGONStempin) reported 48 minutes ago

  @Darbybailey I sold paint/hardware/lawn goods for Sears in the 1980s when we were a juggernaut. Still one of my most favorite jobs. They made one gigantic error. They closed the mail order catalogue department the same year Amazon incorporated. Everyone is shopping at malls now, they said, no one will buy mail order. They should have been Amazon.

• 
  Source Code (@GravityDarkAge) reported 59 minutes ago

  @MorePerfectUS Consider, Amazon benefits from mobs of people raiding stores to stealing stuff. As brick and mortar shut down due to horrible societal conditions, more Amazon fulfillment centers are built. Corporatism destroys the fabric of society as it squeezes us dry for max profits.