Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (47%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Mexico City	Website Down	8 hours ago
Quito	Website Down	10 hours ago
Toronto	Sign in	11 hours ago
Munich	Website Down	11 hours ago
San Jose	Website Down	11 hours ago
Newport	Errors	12 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  chen (@chen10075495) reported 2 minutes ago

  @JeffBezos Amazon Abuses AI Pricing, Sellers Lose the Buy Box Losing Buy Box because AI compares my product to cheaper, non-equivalent listings — even external ones. To compete = sell at a loss. This punishes real brands. Fix this.

• 
  Jacob Morgan (@jacobm) reported 2 minutes ago

  AI is a powerful tool, but a lot of organizations are getting way ahead of their skis. Amazon just introduced an AI agent that can conduct voice-based job interviews 24/7, evaluate candidates against predefined competencies, and hand recruiters anonymized scores, transcripts, and notes. The recruiter never sees the candidate's name or resume. That might make sense for high-volume seasonal hiring. @amazon brought on 250,000 seasonal workers last year for the holiday rush, so the operational problem is real. But the bigger question is what happens when this logic does not stay in warehouses, logistics, retail, or seasonal work. What happens when it starts moving into customer service, junior analyst roles, and entry-level professional jobs? At the same time, tech giants are expected to spend more than $670 billion on AI in 2026, and a lot of that capital has to come from somewhere. We are already seeing companies cut workers, slow hiring, and redirect resources toward AI infrastructure. Year to date, more than 92,000 tech workers have already been laid off in 2026. And then there is the cost question. A @nvidia executive recently said that for his team, the cost of compute is far beyond the cost of employees. So we have companies cutting people to fund AI, while some of the people building AI are openly saying the tools can cost more than the humans using them. This is the part leaders need to pay attention to. At the individual level, AI can absolutely help people move faster. It can help with writing, coding, summarizing, research, and analysis. I use these tools every day. But that is very different from saying an organization should eliminate thousands of jobs because it assumes AI will produce the gains later. When AI starts influencing decisions that affect someone's livelihood, hiring, firing, promotion, opportunity, leaders need to be very careful. You cannot fire an algorithm. You can only retrain it after the damage has already been done. The question is not how fast can we automate. The question is where do we need AI, where do we still need human judgment, and how do we know when we have gone too far? Use AI. But use it with discipline.

• 
  Prateek Jain (@prateekj16) reported 4 minutes ago

  This isn’t a logistics issue anymore. It’s basic incompetence in planning. If your system can’t handle large items, stop pretending it can. Or at least assign the right vehicle instead of wasting everyone’s time. Fix this. Seriously. @amazonIN @AmazonHelp

• 
  DC, Last Legion, Infinity Redux (@DerektheCleric) reported 4 minutes ago

  @HealthRanger @johnennis @amazon It's Amazon's fault for failing to scrutinize these dealers. This is not a new problem. Counterfeit items, fraud and misrepresentation has been going on for a decade. Amazon knows about it and profits from it.

• 
  Hikari Taiyo☀️ (@HikariTaiyo_ch) reported 5 minutes ago

  Locked this post ******** down AND muted, I'm not about to have poly people QRT this with an "anywayyys HERE'S US!✨💖" half-assed own, featuring three people, maybe four, who looked like failed homunculi in graphic tees and Amazon Warehouse e-boy thigh highs. It's not happening.

• 
  🇨🇦🇺🇦 🇬🇱 🇪🇺 @halifaxidocious.bsky.social (@Halifaxidocious) reported 6 minutes ago

  @tedlieu Does this mean Amazon needs to take down their merch already?

• 
  Arif EMRE (@arifemre062) reported 9 minutes ago

  This is the exact playbook Amazon ran with bare-metal servers. They didn't invent the server — they made compute a managed service via EC2. They aren't selling raw intelligence. They're selling the trusted execution layer it runs inside.

• 
  An Enigma (@EnigmaticGaymer) reported 12 minutes ago

  @DonPachelf @Nintendeal You do realize a lot of Amazon stuff is from a third party right? If it's sold *by* Amazon they will refund without problem. eBay also forces a refund 99% of the time. Pay attention to the seller on Amazon next time.

• 
  Zahc (@Zahxbys) reported 18 minutes ago

  @Kahamsha @alexpostsalot Amazon Lily is not like that man. Even impel down is a lower level than Sabaody and Marineford.

• 
  BrigidO (@BrigidO623571) reported 20 minutes ago

  @Acyn Are they taking down Amazon also? 86 bumper stickers available.

• 
  Abhinash Shukla (@AbhinashSh40550) reported 21 minutes ago

  @AmazonHelp Can you resolve my problem, my id is blocked why , do not forced me use bad language, mr .devsena

• 
  Unknown (@KQbanfield) reported 27 minutes ago

  @Liooo_MDB 1 Skypea 2 Water seven / Enies Lobby 3 Sabaody-Amazon Lily-Impel Down-Marine Ford 4 Punk Hazard 5 Whole Cake

• 
  Just So Tired of BS (@SilverFoxReturn) reported 28 minutes ago

  @JustinBrannan Operator of a 100 year plus biz in Manhattan here. Reasons for closing: Rent to high or a developer offered big $ for property. Family retirement. Family division issues. Market issues like influencer, #Amazon or customer preference. Margins. Labor Market.

• 
  Freddi Flinnistoni (@NewSenseNelly) reported 31 minutes ago

  @amazon @AmazonAlexa ask the new alexa anything, except to turn off the tv while on the youtube app. Shouldve kept that ***** in beta mode you dont even have the fundemantals down

• 
  Sam Wright (@SammyWright___) reported 33 minutes ago

  @AmazonHelp I am being ignored via DM, I need this issue fixed, can I arrange a call with someone?

• 
  Capt EJ Smith (@JoeyS1974) reported 38 minutes ago

  @IvoryHecker Sure wouldnt have been an issue if the Biden Administration didn’t kill their merger with JetBlue….just like with killing the iRobot / Amazon deal…

• 
  Karan Bir Music (@djkaranbir05) reported 38 minutes ago

  @Yayasayohhh I order everything from Amazon, but the problem is I’m from India. The value of Indian currency isn’t as high compared to your country, and that’s the only issue.

• 
  ***** (@TheRealMooskers) reported 39 minutes ago

  @BennettBuhner Amazon and Microsoft are having issues too.

• 
  htsssebb5543 (@htsssebb5543) reported 40 minutes ago

  @ash_twtz If he licensed Linux, the adoption wouldn't be that wide. And if he didn't make it open source, his development cost would be huge with no free workforce. Servers would probably run multiple commercial alternatives. Google and Amazon would make their own Unix clones. Microsoft would probably invest more in their own Windows Server. Android wouldn't be Linux-based but written from scratch.

• 
  ShadowFalls (@ShadowAlpha) reported 40 minutes ago

  @RetroToshi This is specifically someone scamming Amazon returns. Amazon doesn't check their returns very well if at all. The fact Amazon let anyone return a game at all is a problem. Anyone could just beat a game and simply return it before the return window was up.

• 
  QuikInsightz (@QuikInsightz) reported 43 minutes ago

  🚨One of the biggest enterprise AI partnerships between Amazon Web Services and OpenAI just went live and the timing was no accident. What happened: - On Monday, OpenAI and Microsoft amended their agreement, ending Microsoft’s exclusive cloud arrangement - Within 24 hours, OpenAI’s models were live on Amazon Bedrock - AWS CEO Matt Garman said at the launch event: “Their production applications run in AWS. Their data is in AWS. They trust the security of AWS. And we’ve forced them for the last couple of years to get great OpenAI models to go to other places.” Three things that launched: - OpenAI models on Bedrock — Enterprises can now use OpenAI’s most advanced models directly inside Amazon’s cloud. No new contracts, no separate logins, no new security approvals. It simply plugs into the systems companies already use on AWS and gets billed to their existing Amazon account - Codex on Bedrock — Codex is OpenAI’s AI tool that helps developers write, fix, and understand code. Over 4 million people use it every week. It now runs entirely inside AWS, meaning companies don’t need to go outside their existing setup to access it - Amazon Bedrock Managed Agents, powered by OpenAI — Think of a regular AI assistant as someone with no memory, every conversation starts from scratch. This product gives AI agents persistent memory, meaning they can remember past work, pick up where they left off, and handle long, complex business tasks from start to finish, all within a company’s existing Amazon environment Why this matters: - OpenAI’s CRO wrote in an internal memo that Microsoft’s exclusivity had “limited our ability to meet enterprises where they are” and that inbound demand for the AWS offering had been “frankly staggering” - Enterprise revenue is already 40% of OpenAI’s total revenue and is on track to match consumer revenue by end of 2026 - Every dollar of that enterprise growth now runs through AWS infrastructure - The cloud deal alone is worth over $100 billion across eight years - OpenAI has committed to running 2 gigawatts of compute on Amazon’s Trainium chips The bigger picture: - AWS AI revenue crossed a $15 billion annual run rat, growing at triple-digit rates - Amazon is spending $200 billion in capex on AI infrastructure in 2026 alone - Amazon’s $50 billion investment in OpenAI now has a direct commercial return mechanism

• 
  Killua Soo (@KilluaSoo) reported 45 minutes ago

  @Kahamsha @alexpostsalot Impel Down is one thing bc I know some people love that arc but amazon lily? We all know that's out of place. I'd say W7, EL, TB, and Sabaody is a better run.

• 
  Bitbat (@Bitbat1) reported 45 minutes ago

  @georgegordon @theneedledrop @RoughTrade Cause I have a copy of The Colour Of Spring (My favourite album) and its seriously warped and I am pondering if I should just get the remaster on discogs or amazon or somewhere or try to fix it cause the first side skips so much to the point where it pisses me off

• 
  Betty Adkisson (@BettyAdkisson01) reported 46 minutes ago

  @Sassafrass_84 I pay for everything in cash, except for my Amazon purchases. I use the card only for that & pay the balance in full each month. I have MAJOR trust issues.

• 
  Miles AI Wizard (@MilesDigitek) reported 51 minutes ago

  @tenobrus 30k Amazon layoffs, 30k Oracle, entry-level hiring down 14%. Yeah Marc, total mystery who did this.

• 
  Tapesh Chowdhury (@Tapesh_C) reported 52 minutes ago

  Amazon PPC does not stop at $500 per day. Your structure breaks at $500 per day. I see this every month with DTC brands. They scale from $100 to $500 daily spend. ACOS jumps from 24% to 41%. They blame competition. Wrong problem. Here is how we break the ceiling. → Split branded, non branded, competitor into separate campaigns. → Cap auto campaigns at 20% total budget. → Move top 5 converting keywords into single keyword campaigns. → Increase budgets, not bids, on proven winners. → Cut any term with 12+ clicks zero sales. → Add dayparting once spend crosses $300 daily. → Push external traffic to top 10% products only. One supplement brand scaled from $480 to $1,200 per day. ACOS stayed under 28%. Because we fixed structure before scaling spend. Most brands try to scale broken campaigns. That never works. Are you stuck at a spend ceiling right now, or scaling cleanly past it?

• 
  Amazon Help (@AmazonHelp) reported 54 minutes ago

  @IFodkar @IFodkar Please copy the link and access it from a different browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link, it will redirect you to Amazon app where you can connect with our team via chat. -Indhu

• 
  MrToad28 (@VALUBULL28) reported 55 minutes ago

  @EdKrassen @Timcast Someone posted T-shirts with 8647 available on Amazon and elsewhere...will DOJ track down the purchasers and prosecute them? So much crazy ****!

• 
  Stasha Castleton (@cing_stars) reported 55 minutes ago

  @AmazonHelp @amazon Link is absolutely not working and redirecting me to download an app. Will be attempting to call customer service and then police to file a report

• 
  Bearded Egg FBA 🛠️ (@guyfosel) reported 57 minutes ago

  Step 1: Get small businesses to sign up to Amazon marketplace Step 2: Create a web of fees so arcane that no intelligent person can understand them Step 3: Launch broken systems that impose said fees and offer no recourse when broken systems mis-charge fees Step 4: PROFIT!