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Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: errors, website down and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 23: Problems at Amazon

Amazon is having issues since 04:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 48% Errors (48%)
  • 33% Website Down (33%)
  • 19% Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Philadelphia Sign in 10 minutes ago
Wilmington Website Down 38 minutes ago
Denver Errors 3 hours ago
New York City Website Down 3 hours ago
Rennes Website Down 6 hours ago
Minneapolis Errors 9 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • QrayEx
    qray.EX (@QrayEx) reported

    @epppyyy It’s not the company. Idk why yall keep saying Amazon like Amazon is the main issue? They mainly just fund ts. It’s the bad leadership who refuse to the animators more time. Cough* cough* KIRKMAN

  • LisaFMRRN
    L. (@LisaFMRRN) reported

    @Aquinas112110 @WeWillBeFree24 80% of Amazon server space here hosts porn. Real accomplishment.

  • Equilan
    Equilan (@Equilan) reported

    @BladeoftheS The problem is...if no one is working because they have been "replaced", then who will buy the products form Amazon? We've seen all of this before with the car industry and people had to learn to re-skill. Scaremongering doesn't help.

  • DipanshuShekhar
    Dipanshu (@DipanshuShekhar) reported

    @AmazonHelp This link is not working what the hell you guys are doing.

  • luciaisokay
    lucy👸🏼 (@luciaisokay) reported

    @outtaherebeach @zatia16 No she doesn’t. She was just complaining so mom would feel bad and pay for the alterations. I however think she’d have the same issue if she got a dress from Amazon. She’d have to go through alterations no matter what and the reason it’s so expensive is because she has to rush it

  • Blackyyyz
    Black Arrow (@Blackyyyz) reported

    @AmazonHelp @amazonIN The most pathetic experience and worst part is I have been calling customer care and nobody is understanding issue and giving same answer that as per system it will be done today

  • SauravC57654408
    Saurav Chakraborty (@SauravC57654408) reported

    @AmazonHelp Unable to chat as in the product it is saying refund deadline end.But I have returned the product refund deadline 2 days early.Please resolve the issue as soon as possible

  • Scoobydud69
    Scoobydude (@Scoobydud69) reported

    @Imsonali0 On online platforms like Amazon you don't what you are getting if it is damaged until it reaches your doorstep This is the problem with online I personally never had any problem from ordering online Tv, fridge, Washington machine, Ac all are from Amazon fulfilled

  • alex_konjevic
    Alex (@alex_konjevic) reported

    @muratogucoglu19 We understand that you don't like Eşref Rüya... but you know what, they got the approval and are going into a third season, considering they're on Amazon Prime, sold in a lot of countries, and they're making a lot of money, there's no problem.

  • ULTRAS_KO
    ULTRASKO (@ULTRAS_KO) reported

    Whelp nvm. Seeing that my Amazon account isnt working now for some reason. Probably fix ut in weekend

  • kumarsidh
    Sidhartha Singh (@kumarsidh) reported

    @AmazonHelp @amazonIN Hi Ruheena , It's not working I tried multiple times and it's creating frustration now.

  • TheUnknownDok
    TheUnknownDoktor🐙 (@TheUnknownDok) reported

    @AmazonHelp Why should I care when I get duplicate products sold by your fake sellers? Not my problem that you shipped. It's your responsibility to regulate your sellers. I will post a detailed tweet showing the shady package and the tapes used to hide the duplicity on that.

  • ChinkuCenation
    Dhiraj Verma (@ChinkuCenation) reported

    @AmazonHelp @amazonIN @amazonnow I did.. no help.. has been facing this error for more than 5 days now. So get this fixed instead of pushing me back towards your incapable CS

  • haychfever
    Haychfever (@haychfever) reported

    @AmazonHelp I couldn’t give a **** less about the “specialists.” You know, the morons that can’t do **** beyond copy+paste? I want a manager. I’m being denied access to medical supplies because of an INTERNAL Amazon issue. Send me a manager’s info yesterday.

  • RaviNandan61092
    Ravi Nandan (@RaviNandan61092) reported

    Currently India's most corrupt institution #IndianRailways , there is no server issues in UPI, Flipkart, Amazon, FB, Insta, but there comes @IRCTCofficial , sharply at 10am servers of @IRCTCofficial account of normal people hanged except, agents ,it's cartel. @AshwiniVaishnaw

  • TheCommonFolkz
    TheCommonVoice (@TheCommonFolkz) reported

    We paid for Amazon Prime Video. Still ads. In fact, too many! We then pay for extra subscription… just to skip them? That’s not value. Fix it @amazon

  • SimShady1
    🏁🇺🇸Sim, Esq. (@dj.Sim on Threads)🇮🇳🏁 (@SimShady1) reported

    @CardPurchaser Was planning on it, and missed the original drop. Used your Amazon link to buy a few. Higher price that original drop, but the odds sheet isn't terrible. Better than Topps odds 🤭

  • gpcooper5858
    MajimaTechTips (@gpcooper5858) reported

    @ILMFlinkenstein The fact a show like Korra (despite the issues I have with it) has leagues better animation with a pretty star heavy cast and a tiny budget goes to show how little Amazon and Robert Kirkman care about actually delivering a good product

  • outbacka1
    Newtonium (@outbacka1) reported

    @BrandonDavisBD No one is complaining about the release dates. I would rather wait a year+ if it means better animation quality. Fix this ****. Amazon is rich as ****

  • SatyakiSur15
    Satyaki Sur (@SatyakiSur15) reported

    @AmazonHelp @amazon @amazonIN But it's showing differently on two pages. Where the item is already picked up 3 Days ago. Please help me with this issue. I want to buy again so I need the refund.

  • jdurganand6
    Durganand Jha (@jdurganand6) reported

    @AmazonHelp As advised, I contacted support and submitted the email in the required format. It’s been over 48 hours with no response. This is very disappointing, and it feels like there will be no reply. Kindly escalate this issue to the OFM team at the earliest if you truly want to support

  • pepple_miracle
    Professor X🧠 (@pepple_miracle) reported

    On 30st December 2025 Amazon Terminated my Account with just a book making over $150/day Organically and a 2026 Book I used as a recording example for CSG3.0! Amazon terminated that account and Mehn I won’t lie, I’ve actually made plans with that Money also juggling my Internship at the same time was hard for me to give time to Publishing like before! Over 1.3million+ terminated with just a single Mail! I just laid on my couch and tears drip down my eyes not because of anything but for all efforts doing down the drain, and why you should never bring emotions to a business you don’t have full control over!

  • Randy_Marsh_2
    Randy Marsh (@Randy_Marsh_2) reported

    WTF is happening behind the scenes at @amazon Vine. I know one guy who has been offered and took 4 robot vacuums in the last week. The best thing I’ve seen in weeks is a $35 hand held fan. The Vine system is broken. @amazonca

  • Hello224444
    Hello World (@Hello224444) reported

    @amazonIN @AmazonHelp I am unable to get support. My order is cancelled but refund is not initiated. Chat and call options are not working and I am stuck in a loop. Please help me with refund immediately.

  • shygurl_dipika
    Deepika Hingorani (@shygurl_dipika) reported

    @AmazonHelp So i placed an order for the same product with COD and got it delivered on time and at the same address. So I feel the problem here is with your delivery guys and dispatch team who are creating this mess with customers and stealing customers products and Marking them delivered.

  • tsaivishnu345
    vishnu sai (@tsaivishnu345) reported

    @amazonIN @amazon worst experience from past 3 deliveries here in Gachibowli Tngos colony Hyderabad Item shows delivered in the status, however the items were not delivered for the same order Please resolve the issue Kindly for +91 703212742contact for further communication

  • anistotle_
    Ani (@anistotle_) reported

    @kurmanov Where's that Amazon server down head engineer on his boat meme

  • digitalspaz
    Kasey (@digitalspaz) reported

    @Didicoy_Tonttu To his credit, the 90’s Californians weren’t the main issue. They drove up costs, but the state remained fairly sane. It was the influx of young college grads for Amazon/Microsoft/Facebook/Meta from 2006-2019

  • ChinkuCenation
    Dhiraj Verma (@ChinkuCenation) reported

    @AmazonHelp LOL.then what the hell social media team is for? guiding customers back to chat team, customer s, who raise issue on X only because they didn't get any help on chat in the first place? Entire social media team should be fired in that case. Right, Sumit? Justify your salary bro.

  • rage69chaos
    Mark (@rage69chaos) reported

    Her Amazon Wish List is longer than her body count. She's not a baddie, she’s a walking subscription scam with daddy issues and a ring light.