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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
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Website Down (47%)
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Errors (34%)
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Sign in (19%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Los Angeles |
Website Down | |
| Fayetteville |
Errors | |
 Frankfurt am Main |
Sign in | |
 Rotterdam |
Errors | |
| Delmar |
Errors | |
 Magdalena Contreras |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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mme musquin
(@leyn__b) reported
@LothbrokTnsi ok. a lot of amazon customers are complaining because they face problems on their website, resulting their disgruntled of the service. consequently, amazon has lost 10% of profits but also customers. in order to arrange these problems, amazon has to correct their website system.
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Janusxuk
(@Janusxuk) reported
@aDatingDad Might be worth contacting Amazon through the app. I used the email process to basically moan about something & wasn't expecting a fix. Got a call back the next working day and a fix. They're pretty hot on Alexa being seen to work to get a good reputation I think.
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Prakash
(@prakashtt4) reported
@AmazonHelp This -- However, our concerned team has investigated on this issue and as per the update we've received. We've got to know that the item was delivered in intact condition.Therefore, based on the outcome of our investigation
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Larry Rochelle
(@MICKEYTHEZINC) reported
@Acosta AND... GOOGLE and YOUTUBE have taken down all the 9/11 DEMOLITION documentaries during this 9/11 20th Anniversary. Even AMAZON is not offering these films, just substitutes and lies.
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AK yadav
(@Ashish10332262) reported
@amazonIN After then I trying continue for refund but not get refund. Have been troubling since 45 days, neither got the printer nor the money. I also mail to Amazon but not responce issue same
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JollySolaire
(@SolaireJolly) reported
@AmazonHelp So to be clear.. you have NO complaints procedure, no actual way of resolving this ridiculous issue, I'm to just ignore the fact your "appopriate team" isn't able to help and do nothing? I will honestly never use Amazon again after this crap
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Simon Dearn
(@dearn_simon) reported
@AmazonHelp Another issue is that a handful of Kindle documents with no names appear when new content is downloaded. These also have to be individually deleted before I can see my books again. My Guardian subscription meant this would be my start to the day every day!!!
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Prateek Srivastava
(@Prateeksgsits) reported
@AmazonHelp The person who has joined the chat has no context of the issue and I am not going to waste my time again explaining everything
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Simon Dearn
(@dearn_simon) reported
@AmazonHelp This is not helpful. Your app is broken and needs fixing. I am sick of following these same steps over and over and getting nowhere. Amazon claims to be building the most customer centric company on the planet, but this could not be further from the truth.
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just stbl
(@LavinSalah) reported
@ygent_official @ygofficialblink - Spotify issues - Wrong song in her account - Amazon account hacked - Not added to playlists - Songs not sent to radios - No variety shows - No interviews - Bad connection in fansign @ygent_official you won this. You let Lisa down. We’re angry. This is the end for you and us!
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CuddLyStaR
(@Tossellate) reported
Now that I need Amazon the most is when they want to let me down🥲 How has my parcel not arrived since yesterday…
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Sudhanshu Deo
(@deotalk) reported
@AmazonHelp That process is not working. Finally it is reaching the pickup page and no valid link to chat or call.
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Ajay Mv
(@The_AJ_Division) reported
@AmazonHelp It couldn't get more clear than the fact that I'm not looking for account or order related assistance. There's a listing on Amazon that's a pirated copy and you are expected to take it down. I cannot use more simpler words than this for your primitive understanding.
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Azazshaikh40400
(@Azazshaikh40400) reported
@AmazonHelp Received a directive one plus node mobile, having problems like hitting from Amazon still Amazon replied rudely we are not responsible for that and just in 10 days amazon said we not responsible for this.we can't help...so who is rspnsbl....
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Lamar
(@Jackace777) reported
@StepsOnLegos @RepDanBishop @POTUS Why not just shut the businesses down? There are not enough workers as it is! 10 Million retired and Amazon pays better the economy shifted! No one from a de veloped country wants to come here!
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Larry Rochelle
(@MICKEYTHEZINC) reported
GOOGLE and YOUTUBE have taken down all the 9/11 DEMOLITION documentaries during this 9/11 20th Anniversary. Even AMAZON is not offering these films, just substitutes and lies.
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Nisha
(@dineshakshi) reported
I am trying 2 escalate an another issues but noone is available 2 help in Flipkart dat super grt thing ban @Flipkart 4rworst customerservice and @amazon customer service r best ....Iets see how many days and years is compare to callback in 4 working hour is equivalent 2 Flipkart
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RoumAk
(@ak_roum) reported
@AmazonHelp And every customer service i talk to, I have to explain the same thing again and again. No one has a solution. My other problem with Amazon is bad behaviour and no knowledge from the delivery agent.
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berrybee
(@berrybeegrape) reported
@eightlls imagine she work hard to for her solo but yg did wht ? did **** to her - Spotify issues - Wrong song in her account - Amazon account hacked - Not added to playlists - Songs not sent to radios - No variety shows - No interviews - Bad connection in fansign
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Altered Beast
(@didithitthespot) reported
@AmazonHelp Polly. People can have different levels of English language skills. The people i havw spoken with this morning were not UK based. And whilst they would be an excellent asset in normal customer issues, they clearly were unable to help & resorted to generic lines. Not to worry
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RoumAk
(@ak_roum) reported
@AmazonHelp The issue with my order is that the laptop is not getting switched on. The delivery agency won't replace it. And I ordered the laptop on 10th Sept and received around 15th Sept. The same day I lodged my first complain.
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UnmaskingCheaters
(@UCheaters) reported
@AmazonHelp I've already given all details no help received. Promise me to resolve issue on call. I don't trust your emails.
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neha mahant
(@nehamahant) reported
@AmazonHelp I go to the setting of amazon mobile application and I changed country from India to UAE using 'country & language' menu .and when I want to change the country back to India then it shows only language setting not country. So here I stuck and after reinstalled problem is solved.
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RoumAk
(@ak_roum) reported
@AmazonHelp Ok after filling up this page, how many more times do I have to say my issue!
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Prakash
(@prakashtt4) reported
@AmazonHelp No refund and no call back from your customer care ? what a worst amazon is i am waiting from 15 days for the refund and till now no solution to my issue
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John Mathews
(@johnMat25357186) reported
@AmazonHelp Thanks! I did all of that, the problem persists
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Norswap 🏴☠️
(@norswap) reported
@erwanor Noticed when my Amazon payments started being declined. Hopefully they can fix the UX. People are Paypal & co are dancing with joy. Some other stuff I booked for holidays worked fine w/out 2FA though ¯\_(ツ)_/¯
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UnmaskingCheaters
(@UCheaters) reported
@AmazonHelp Clearly dis show 0 willingness to hear customer problems n resolve them. @PMOIndia please put some limitations and policy audits fr foreign companies in our country before giving them market. V r ready to stop buying from them. V only buy because v hv faith,our rights are secured
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Lalit
(@Lalit81267099) reported
@AmazonHelp Sir please help me my issue and Video recorded Unboxing this product
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Archeologyart
(@NkayaMuhittin1) reported
2-) Like Achilles Pehthesilea was a demi-goddess -- her mother was the Amazon Queen Otrera and her father was the god of War, Ares. Penthesilea killed many great Greek warriors in battle but fell to Achilles, who slew her even after she was down and asked for mercy.