Amazon

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Outage Chart 08/13/2025 09:05

At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  1. Website Down (52%)

    Website Down (52%)

  2. Errors (30%)

    Errors (30%)

  3. Sign in (19%)

    Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyIbbenbüren Sign in
United StatesGreenville Website Down
United StatesKansas City Website Down
United StatesNew York City Website Down
United StatesSan Francisco Sign in
United StatesNew York City Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • Sarfraz160496 Sarfraz alam (@Sarfraz160496) reported

    @ICICIBank_Care problem in re-upload documents for Amazon pay credit card many times upload in pdf but refused with showing image is not clear or not opening ur pdf. Trying from March till july

  • g2nirmal2004 Nirmal Sharma (@g2nirmal2004) reported

    @amazonIN @amazonIN refund of a wrong product delivered by AMAZON;CC Team refuse to do anything on the issue and disconnected the call,stating that refund can not be initiated and this is the final decision of our higher authorities,no one can do anything now,CAN ANYONE HELP ME ON THIS

  • vipin_8006 vipin (@vipin_8006) reported

    @AmazonHelp I didn't got any update , why my refund is not getting .. it's too much delay and I am facing terrible issues .

  • Sai_Sankar87 SaiShankar (@Sai_Sankar87) reported

    @AmazonHelp Yes,I have got a mail response asking me to wait for 3 more days...it's supposed to be priority delivery within the same day....and it's delayed by close to week and again asking me to wait for three more days...this is how you resolve the issue???

  • g2nirmal2004 Nirmal Sharma (@g2nirmal2004) reported

    @amazonIN refund of a wrong product delivered by AMAZON;CC Team refuse to do anything on the issue and disconnected the call,stating that refund can not be initiated and this is the final decision of our higher authorities,no one can do anything now,CAN ANYONE HELP ME ON THIS

  • Vaibhav_Khilari Vaibhav Khilari (@Vaibhav_Khilari) reported

    @AmazonHelp Discuss the entire issue with the team again. But the same standard reply I got to wait for 3 days. Anyways will see what will happen next. Thank you

  • yogesh110006 Yogesh (@yogesh110006) reported

    @AmazonHelp I have talked with this link they refused for advance refund of this order! Why have to told me earlier that you will issue Advance refund for this order

  • JimityJamity James McGregor (@JimityJamity) reported

    @PuccaNoodles We have a shop called Argos (apprently US has nothing similar). Think amazon before amazon exisited, you get a giant catalog book, write down item numbers on a slip of paper and give it a cashier. I used to spend hours as a kid just writing down numbers of stuff we couldn't get.

  • Sarfraz160496 Sarfraz alam (@Sarfraz160496) reported

    @ICICIBank_Care problem in re-upload documents for Amazon pay credit card many times upload in pdf but refused with showing image is not clear or not opening ur pdf. Trying from March till july

  • ravishanker83 Ravi Shanker (@ravishanker83) reported

    @AmazonHelp @amazonIN @AmitAgarwal My only problem hv bn dat u guys hv nt bn abl to gather info frm ur backend in last 7 days. I hv bn writing bt did nt gt any logical response or solution to my issue. It's sad dat I hv tagged my tweet to head of d organisation bt problem has nt bn resolved

  • g2nirmal2004 Nirmal Sharma (@g2nirmal2004) reported

    @amazonIN @amazonIN refund of a wrong product delivered by AMAZON;CC Team refuse to do anything on the issue and disconnected the call,stating that refund can not be initiated and this is the final decision of our higher authorities,no one can do anything now,CAN ANYONE HELP ME ON THIS

  • LightsailSpeed Amazon Lightsail Speedtest Bot ver2.0 (@LightsailSpeed) reported

    Server: Rakuten Mobile, Inc - Tokyo (id = 24333) ISP: Amazon[.]com Ping: 3.41 ms (3.45 ms jitter) Download: 2387.59 Mbps (data used: 3.5 GB ) Upload: 2532.28 Mbps (data used: 3.4 GB ) Packet Loss: 0.0% Date: 2022-07-07 16:15:51 (JST)

  • jyotish37132185 Jyoti Sharma (@jyotish37132185) reported

    @AmazonHelp No problem I am connecting by myself thanks

  • LightsailSpeed Amazon Lightsail Speedtest Bot ver2.0 (@LightsailSpeed) reported

    Server: Rakuten Mobile, Inc - Tokyo (id = 24333) ISP: Amazon[.]com Ping: 4.45 ms (0.12 ms jitter) Download: 2489.51 Mbps (data used: 1.2 GB ) Upload: 3128.52 Mbps (data used: 3.2 GB ) Packet Loss: 0.0% Date: 2022-07-09 16:45:48 (JST)

  • g2nirmal2004 Nirmal Sharma (@g2nirmal2004) reported

    @amazonIN @amazonIN refund of a wrong product delivered by AMAZON;CC Team refuse to do anything on the issue and disconnected the call,stating that refund can not be initiated and this is the final decision of our higher authorities,no one can do anything now,CAN ANYONE HELP ME ON THIS

  • allanibutiti Allan Ibutiti (@allanibutiti) reported

    @karanjamutahi Oh yes. Similar problem with distribution. Most Amazon sales come from the "Buy now" button. If you're not there, you don't have a business. Apple with their app store. Either pay their fees and agree to their terms or you're not getting on iPhones.

  • GunjanSKapoor Gunjan Preet S Kapoor (@GunjanSKapoor) reported

    @SimpleeSonali @amazonIN @AmazonHelp I know have faced the similar issue. So No longer use the prime! They game me this excuse, "sir you get prime video and prime music as well".

  • g2nirmal2004 Nirmal Sharma (@g2nirmal2004) reported

    @amazonIN refund of a wrong product delivered by AMAZON;CC Team refuse to do anything on the issue and disconnected the call,stating that refund can not be initiated and this is the final decision of our higher authorities,no one can do anything now,CAN ANYONE HELP ME ON THIS

  • Sai_Sankar87 SaiShankar (@Sai_Sankar87) reported

    @AmazonHelp Yes,I have got a mail response asking me to wait for 3 more days...it's supposed to be priority delivery within the same day....and it's delayed by close to week and again asking me to wait for three more days...this is how you resolve the issue???

  • iamUncleJohn ? (@iamUncleJohn) reported

    Just ordered a Trackhawk with Amazon glitch tap in

  • DeeNoOne2U G Dean (@DeeNoOne2U) reported

    Tonite at #work, got the #sushi recipe book, in preparation for my move to back of house. Mgr told me that I can hop in there any time it's slow, so training can begin. Just bought sushi mats on Amazon. Gonna practice at home. #restaurants

  • BetterScript BetterScript™ (@BetterScript) reported

    Lolz where is anyone that can fix amazon suppressed listing inventory with feed file or without feed file ra

  • BetterScript BetterScript™ (@BetterScript) reported

    Lolz where is anyone that can fix amazon suppressed listing inventory with feed file or without feed file ra

  • Vaibhav_Khilari Vaibhav Khilari (@Vaibhav_Khilari) reported

    @AmazonHelp Discuss the entire issue with the team again. But the same standard reply I got to wait for 3 days. Anyways will see what will happen next. Thank you

  • LightsailSpeed Amazon Lightsail Speedtest Bot ver2.0 (@LightsailSpeed) reported

    Server: BudgetVM - Tokyo (id = 38241) ISP: Amazon[.]com Ping: 2.54 ms (0.13 ms jitter) Download: 2624.48 Mbps (data used: 4.4 GB ) Upload: 2502.54 Mbps (data used: 1.5 GB ) Packet Loss: 0.0% Date: 2022-07-07 16:00:55 (JST)

  • waatajoke ठाकुर दुर्जन सिंह (राणा जी) (@waatajoke) reported

    @AmazonHelp Hey. Problem still there. Issue not solved.

  • BirajeAjinkya Ajinkya Biraje (@BirajeAjinkya) reported

    @AmazonHelp That assitance is more pathetic and terrible

  • JimityJamity James McGregor (@JimityJamity) reported

    @PuccaNoodles We have a shop called Argos (apprently US has nothing similar). Think amazon before amazon exisited, you get a giant catalog book, write down item numbers on a slip of paper and give it a cashier. I used to spend hours as a kid just writing down numbers of stuff we couldn't get.

  • BirajeAjinkya Ajinkya Biraje (@BirajeAjinkya) reported

    @AmazonHelp That assitance is more pathetic and terrible

  • LightsailSpeed Amazon Lightsail Speedtest Bot ver2.0 (@LightsailSpeed) reported

    Server: BudgetVM - Tokyo (id = 38241) ISP: Amazon[.]com Ping: 2.54 ms (0.13 ms jitter) Download: 2624.48 Mbps (data used: 4.4 GB ) Upload: 2502.54 Mbps (data used: 1.5 GB ) Packet Loss: 0.0% Date: 2022-07-07 16:00:55 (JST)