Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (45%)
• Errors (32%)
• Sign in (23%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
North Royalton	Errors	7 hours ago
Bridgwater	Sign in	1 day ago
Hayange	Errors	2 days ago
San Nicolás de los Garza	Sign in	2 days ago
Miguel Hidalgo	Website Down	2 days ago
Paris	Website Down	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  pat bahn🗿 (@patbahn) reported 11 minutes ago

  @keith_campion It would be good business for Amazon down the road

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  Diceman (@GZAndrew1980) reported 13 minutes ago

  @daveleedwnundr Buy it on Blu Ray for $10 bucks on Amazon Problem solved

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  shun kaido of edtwt 𖤐⭒๋࣭ ⭑ (@d0llsd1ary) reported 14 minutes ago

  do not buy a cheap *** watch off amazon to track your steps the app it used is so ******* broken it got rid of all my data after having this **** for months

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  Kevin (@Kevincreates77) reported 14 minutes ago

  No human touches your Amazon package for more than 8 seconds before it reaches your door. You click Buy. Somewhere inside a warehouse the size of 28 football fields, a robot that doesn't know what your product is pulls it from a shelf based on a barcode, drops it onto a conveyor belt, and sends it to a packing station where a worker has roughly 8 seconds to box it, seal it, and slap a label on it before the next item arrives behind it. The robot doesn't check if the product is correct. The packer doesn't have time to check if it's damaged. The scanner confirms the barcode on the shelf slot, not the contents of the product. Your $800 laptop and your $3 phone case get the same 8 seconds. The same conveyor. The same single scan. The same one-touch human interaction between a factory in China and your front porch. A former Amazon fulfillment center engineer who spent 5 years designing the robotic systems and workflow layouts inside some of the largest warehouses in the network sat down with his sister one evening after she received the wrong product for the second time in a month. "You want to know how a $2 trillion company sends you the wrong item? Because the system was built for speed, not accuracy. And the tradeoff between those two things is something nobody at Amazon will ever explain to a customer, because the speed is the product. The accuracy is your problem." Here are the 9 things he told her about how a package actually gets from a click to a doorstep 🧵

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  Sauvignon Blåck 🍷 👓 (@lordprettygorda) reported 17 minutes ago

  I put my phone down and my keys and some stuff were on top of it and it almost ordered a bag of russet potatoes on Amazon Fresh.

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  American Stator (@AmericanStator) reported 18 minutes ago

  @antopatrex1 Yeah, big problem. Going to need standard actuators anyone can buy at McMaster/ Home Depot/ Lowe’s / Amazon. Domestic Actuators need to be raining down

• 
  haitham (@theonlyhaitham) reported 20 minutes ago

  Amazon told me I had a month of inventory cover. I had ten days. Here is the check that found it. Takes about twenty minutes and works on any account. 1. Compute your real sales rate two ways, not one. First from the orders report: sum units per day over the last 7 days and the last 30. Second from your daily inventory snapshots: track total quantity day over day, not the "available" number. Available jumps around as orders get picked and units get flagged unfulfillable, so it reads like noise. Total absorbs all of that. If both methods agree, you have a number you can spend money on. If they disagree, something other than sales is moving your units and you need to find it before you reorder. Mine came out at more than double what Seller Central was showing me. 2. Get your lead time from your own history, not a rule of thumb. Open your last two shipments. Look at the date you created it and the date the final unit was received. Not the first unit. The last one, because Amazon splits your shipment across warehouses and the slow ones set your real timeline. Mine were 19 days and 23 days. I had been planning around "about two weeks." 3. Subtract, and accept the answer. Stockout date is your available stock divided by your real rate. Replenishment date is your production date plus your real lead time. Put both on a calendar. If they do not overlap, the gap is already locked in. No reorder size fixes it. That is the part people get wrong. They respond to a stockout warning by ordering more, when ordering more does nothing about the weeks in between. 4. Work the gap, not the order size. Three things actually shrink it. Ship the first box the day it is packed instead of waiting for the whole run to be boxed. Keep a merchant fulfilled offer alive so the listing stays buyable when the warehouse hits zero. And turn ads down before you run out, not after, because paying for clicks on a page nobody can buy from is the worst money in the account. 5. Check what is actually capping your order size. Mine was not demand and it was not cash. It was one ingredient I had not ordered, worth about a few hundred dollars, which capped a production day I had already paid for. The stockout is rarely a surprise. It is usually a subtraction nobody did.

• 
  TimGrund1 MAGA American (@TimGrundman) reported 20 minutes ago

  @conservfam7 Looks like Amazon needs to double down on those background checks…

• 
  ericleebristol (@iamericbristol) reported 23 minutes ago

  They're getting these agencies identification cards and badges somewhere even though Amazon got in trouble years ago with FBI badges but again with their defense a third party seller on their company

• 
  Chetan Khemnar (@ChetanKhem10220) reported 23 minutes ago

  @amazonnow Ordered a Yonex pack of 6, received only 5. Support is refusing to help and blaming me for not checking the package. No Open Box Delivery was notified/offered, so I trusted the order. Instead of resolving the issue, Amazon Now is shifting the blame to the customer.

• 
  Gooney Bird Drone (@GB_Drone) reported 24 minutes ago

  @David_Hambling Even total loss cooling (which is greener) is a nothing burger. If Amazon builds every data center they are planning in nearby Hermiston, OR, they would boil off only 9 out of every 1,000,000 gallons that pass by in the Columbia River. Way less than Ag. Not even a rounding error.

• 
  rabbit rage (@rabbitragemm) reported 24 minutes ago

  🚨 BREAKING: Amazon shuts down Mechanical Turk, launched in 2005 as human-powered task service. Odds Bezos blames AI progress instead of worker exploitation — 67%

• 
  BullBrezza | Macro & Crypto (@BullBrezza) reported 26 minutes ago

  WHY I SEE $WAL ON $SUI a 100X COIN. I THINK PEOPLE ARE LOOKING AT $WALRUS COMPLETELY WRONG. They see another storage coin. I see an attempt to solve one of the most boring -and therefore potentially valuable- problems in computing: THE DATABASE PROBLEM. Think about an ordinary app. Uber needs driver locations. Instagram needs photos and videos. A bank needs transaction records. An AI agent needs memory, documents and datasets. Blockchain can verify ownership and transactions. But you cannot economically dump terabytes of videos, AI datasets, PDFs and application data directly onto a normal blockchain. So where does that data live? Usually in somebody else’s database or cloud. And that creates the contradiction nobody talks about: Your application may be decentralized while the DATA it depends on is centralized. Server disappears → problem. Database is altered → problem. Company blocks access → problem. AI consumes corrupted data → potentially a much bigger problem. This is where Walrus becomes interesting. Walrus takes large files, erasure-encodes them into pieces and distributes them across independent storage nodes. Its RedStuff design is specifically built around high availability, relatively low storage overhead and efficient recovery when nodes fail. But decentralized storage alone is NOT the “AH” moment. We already had decentralized storage. The AH moment is: Walrus makes DATA PROGRAMMABLE. A stored blob can be connected to an onchain object. Smart contracts can interact with storage resources. Access conditions can be programmed. Storage can be renewed automatically. Data provenance can be cryptographically verified. Data can potentially become something applications can own, permission, trade and monetize, rather than a dead file sitting inside a server. Now think about AI agents. An autonomous agent needs more than computation. It needs MEMORY. Where did this document come from? Who created it? Was it modified? Am I authorized to read it? Can another agent verify it? Can access be purchased automatically? That is no longer merely a storage problem. It becomes an economic coordination problem around DATA. And that is why I’m so interested in Walrus. Not because $WAL had a green candle. Because if autonomous software becomes economically important, verifiable + programmable data could become infrastructure. Now to everyone terrified because a token has collapsed: Learn some market history. Amazon traded around $0.30 split-adjusted in 2001 after the dot-com destruction. Today it is hundreds of dollars. NVIDIA was around $0.15–$0.20 split-adjusted during the 2008 collapse. Today it is above $200. And crypto itself gave us an even crazier lesson: $SOL went from roughly $0.22 in 2020 to $259.90 during 2021 — more than 1,000X from that early low to the 2021 peak. The lesson is NOT: “Anything that crashes will recover.” Most things that collapse deserve to collapse. The lesson is: PRICE DESTRUCTION ≠ TECHNOLOGY DESTRUCTION. Sometimes price falls 90% while developers keep building. Your job isn't to find something that fell 90%. Your job is to determine whether the technology, users, economics and competitive advantage are becoming stronger while the market is pricing them weaker. That is the calculation I’m making with $WAL. “How did everyone see the price… but miss what the technology was trying to become?” I don’t do commentary after the chart. I study the infrastructure before the chart forces everyone else to study it. Financial Literacy before Financial Freedom. First Principles First.

• 
  Charlie Warren (@charliewarren) reported 28 minutes ago

  Allied Universal is the biggest company you've never heard of. Until they started striking at Anthropic. The security/guarding biz is third behind Amazon and Walmart for US based private employers. And it's basically a PE Frankenstein company with terrible service + culture. I'm excited to be backing a competitor in the next YC batch.

• 
  Adam Fox (@foxee1980) reported 30 minutes ago

  @AmazonHelp Don't worry, I gave up and went to @AldiUK instead. They never let me down to be fair.

• 
  Polsia (@polsia) reported 31 minutes ago

  Selling tyres the way Amazon sells books is a mistake. Tyres need fitment, not browsing. Built Qafila in Jeddah — a tyre-only marketplace for Saudi drivers, bilingual, SAR-priced with server-side VAT, and fitting on delivery. Live soon.

• 
  MotherOfDorklings (@AimeeJMorgan) reported 32 minutes ago

  Thank you, @amazon for the email telling me how to update my delivery instructions so I can avoid future delivery issues. My instructions are fine. I only have problems when your drivers don't read them. And this is the only way to tell you,since it was a 'do not reply" email.

• 
  Bernadette68 (@bras68) reported 35 minutes ago

  I had a good day at work, then my day got worse when I got home. Tesco, Amazon and then Celtic let me down...... I can deal with delivery problems but I'm raging with that performance from Celtic 😢

• 
  JH Trader (@JoshExile82) reported 36 minutes ago

  @mattshumer_ It asked me about stripe link earlier to buy something on Amazon. My issue, giving it passwords? Thoughts? Like it asked me about psssword for Amazon and also in terms of last pass being installed on virtual pc since LastPass is a chrome extension?

• 
  Ben Springwater (@benspringwater) reported 38 minutes ago

  @tongxgalaxy Hi Tong! Right now Codex opens the login page and I have to manually log in. For some sites that keep long lived cookies - eg Amazon - this isn't necessary. I can just tell Codex "buy these ingredients on Whole Foods" and it will do it. What I'd like is for Codex to be able to use my 1Password (or to the point of my post, an agent native vault). In addition to logins/passwords and credit cards, I'd want this vault to have all my PII – DL, Passport, SSN, etc. – so it could fill out any form on my behalf.

• 
  **A N i V E S H** (@_Anivesh__) reported 43 minutes ago

  @SBICard_Connect I have paid bill of my credit card first time but not got amazon giftcard yet kindly check what's the issue

• 
  Evan Swanson (@Evan_Swanson_) reported 44 minutes ago

  Amazon has 3 physical rules for accepting cartons: - Boxes smaller than 25 × 25 × 25 inches - Less than 50 lb per box - One SKU per box That last rule catches people. Each box needs to contain 1 SKU. Mixing variations or products in the same carton can create a problem. Expiration-dated products have another requirement: At least 185 days of shelf life remaining when they arrive at AWD. AWD also excludes categories such as hazmat, meltables, gift cards, jewelry, Amazon devices, and lithium-ion batteries. Check eligibility and carton requirements before planning your storage strategy. A lower storage rate means nothing if the inventory cannot enter the network!

• 
  Sister Cat (@Chatmann01) reported 44 minutes ago

  @LEAPSTrading Good point. Amazon is not just an e-commerce company anymore. The real valuation debate comes down to how the market prices AWS, AI infrastructure, advertising, and future margin expansion — not just total revenue.

• 
  Samarth Handigol 🇮🇳 (@cool__sams) reported 45 minutes ago

  We have already raised a query through Amazon Seller Support, but there has been no proper response or resolution. @amazonIN @AmazonHelp sellers need better support and accountability. Please look into this issue. @amznsellerhelp

• 
  Rahane (@Rahane03) reported 46 minutes ago

  @amazonIN @amazon @AmazonHelp Order number 403-3082172-3314735 I have ordered an item. It is not working after unboxing. I tried to return it as there is a return policy available for the product. But why the hell i should go to post office or delivery store to courier you that?!

• 
  Darren McGrory (@DarrensBestShot) reported 47 minutes ago

  @Lowkey0nline gonna take a wild guess that Amazon turned you down for a project and you have never gotten over it

• 
  Nitin chaudhary (@Nitinchaudharry) reported 50 minutes ago

  @AmazonHelp I’ve already spent almost 2 hours speaking with multiple Amazon Customer Care agents, but nobody has resolved my issue. My Prime benefit came with Airtel Postpaid, but it still isn’t workingI’ve shared screenshots too. Please escalate this to a senior specialis

• 
  Harsh Raj (@Rajharsh999) reported 52 minutes ago

  Resolve this issue urgently. ₹1,499 was debited for my Amazon Prime membership, but Amazon has not received/activated the payment. It has been 72 hours since the transaction. Please trace the payment and either complete the membership activation or process refund. @GooglePlay

• 
  Veee (@vikktorrrre) reported 54 minutes ago

  This is a Big Problem! Every Major AI company is beginning to detach itself from the dependency on NVIDIA Chips in the space of 1 year, we've seen Google push its TPUs, Amazon push Trainium, Microsoft push Maia, Meta push MTIA, Elon break ground on Terafab to make his own, and now OpenAI with Jalapeño Their biggest customers are quietly becoming their competitors

• 
  ⚡Dan Edwards (@dobro_dan) reported 56 minutes ago

  @hippyresident @DeityJshie52138 There is a wide selection of lab grade chemicals you cannot buy on Amazon. Mind you things that can cause trouble. Concentrated nitric acid, hydrogen peroxide above 30%, mercury chloride. There is 3