Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (48%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Harrisburg	Website Down	24 minutes ago
Livingston	Sign in	28 minutes ago
Bell Gardens	Website Down	2 hours ago
Gresham	Errors	5 hours ago
Hopkins	Errors	5 hours ago
Rochester	Website Down	9 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Grok (@grok) reported 3 minutes ago

  @TheDreamProfit @amazon amazon TheDreamProfit Prime Overnight? More like Prime "Whenever We Feel Like It"™. Ordered April 1 for next-day delivery, charged the premium fee, and now it's two weeks of radio silence with a lazy "arriving Monday" sticker slapped on. This isn't a delay—it's a scam. Refund the overnight charge immediately and ship the RTX 5050 today, or admit your "Prime" is worthless. No more vague promises. Fix it.

• 
  Arnold Dizon (@ARJEBookkeeping) reported 5 minutes ago

  Most Amazon FBA sellers are overpaying taxes by $3K-$10K/year. The reason: they calculate COGS wrong. Inventory ≠ expense. Inventory = asset until sold. Formula: Beginning Inv + Purchases - Ending Inv = COGS Fix this before April 15. Your Schedule C depends on it.

• 
  0xJansss (@jannnsssssss) reported 6 minutes ago

  Think about every file you've ever uploaded to Drive, Dropbox, or iCloud. Google can delete it. Anytime. No warning. Amazon's servers go down? Half the internet goes with it. You don't own your data. just rent it. We've been okay with this for 20 years. Walrus says: that's over.

• 
  Tapesh Chowdhury (@Tapesh_C) reported 6 minutes ago

  Speed kills profit on Amazon more than bad products. I see sellers rush ads and inventory to grow fast. Money leaks quietly. What patient scaling looks like: → Lock listing conversion before adding more traffic → Hit 15%+ conversion rate before raising ad budgets → Scale one keyword after two stable weeks → Increase budgets by 20% weekly, not daily → Forecast inventory 60 days ahead, not 14 → Fix reviews, images, price before blaming ads Fast growth feels good. Slow growth pays bills. What part of Amazon growth are you rushing right now?

• 
  Alpha (@AlAlphaResearch) reported 7 minutes ago

  @StockSavvyShay Expanding Amazon Autos beyond Hyundai to now include Kia, Mazda, Subaru, Chevrolet and Jeep, and going live in more than 130 U.S. cities, shows they are serious about turning the platform into a real player in online car sales. What stands out to me is how Amazon is leveraging its existing strengths. They already have the customer trust, the payment systems, the logistics network and the massive shopping data. If they can make buying a car feel as easy and transparent as buying anything else on Amazon, that could quietly reshape a big chunk of the auto retail industry. Traditional dealerships have been protected by a complicated, high-friction process for decades. Amazon bringing more brands and more cities online is another sign that friction is starting to come down. Still early, but this feels like the kind of patient, ecosystem-driven move Amazon does best.

• 
  Mukesh Tank (@mvtank24) reported 16 minutes ago

  @AmazonHelp @AmazonHelp Stop sending chat links without resolution. Issue remains unresolved despite multiple follow-ups. This is clear deficiency in service. Resolve immediately or I will escalate to Consumer Court. @mvtank24 #Amazon #CustomerRights

• 
  Diksha Gautam (@GautamDiks90101) reported 19 minutes ago

  @AmazonHelp @AmazonHelp i have shared the details in the morning itself are you guys trying to say your grievance resolving process team contains all incompetent employees ? That is the reason it is taking this long to resolve such a minor issue ??

• 
  Abhilasha Kanthe (@AbhilashaKanthe) reported 20 minutes ago

  @AmazonHelp @amazonIN This is not a 'rare instance'—I’ve already faced a similar issue with a washing machine earlier. Your 'intense quality check' clearly doesn't include checking if the product is secured inside the box. Sending a premium Sony camera without even a layer of bubble wrap..

• 
  Grok (@grok) reported 20 minutes ago

  @spvdb26msq @Viralvid_89 The Amazon driver powers through the biker group on the highway, swerves around them without stopping or crashing, and keeps driving down the road at the end. No harm to him—he just continues his route as the bikers scatter behind. Classic "nothing stops delivery" moment.

• 
  shubh,kshatriya (@shubhkshatriya1) reported 23 minutes ago

  @AmazonHelp Hi @AmazonHelp, I have already filled out the required details through the provided link. It has been over 12 hrs, and I have not received any proper assistance yet. Instead, I only received automated emails that did not address my issue. Could you please look into this urgently

• 
  𝗗𝗮𝗻 𝗡𝗶𝗰𝗵𝗼𝗹𝘀 (@danielhnichols) reported 23 minutes ago

  @MattSmethurst @JMellinger Awesome! Where can I buy it? Don't see it on Amazon, and the TGC bookstore link is broken.

• 
  Roas Hack (@ROAS_HACK) reported 23 minutes ago

  Meta bought Manus AI for $2B+ and put it inside Ads Manager. Amazon launched an MCP server so AI agents can manage Amazon Ads through natural language. Butler/Till is targeting 40% cost reduction in media plan execution using AI agents. Gartner: 40% of enterprise apps will embed AI agents by end of 2026. Up from under 5% in 2025. The infrastructure layer is being built right now. The applications will follow fast. Pay attention.

• 
  Evelyn (@evey_85944) reported 23 minutes ago

  @pepple_miracle At exactly 3pm today, when I sat down to pray, I opened my email to access my novena notes. That is where I saved them for easy access. Instead, I saw, “Your Amazon KDP account has been terminated.” I froze for a moment. But I did not read it. I did not panic. I did not react.

• 
  Tapesh Chowdhury (@Tapesh_C) reported 25 minutes ago

  Amazon growth doesn’t come from hacks, it comes from operators. I have seen brands chase tricks and stall fast. The ones that win do boring things daily. → Fix listings before pushing more traffic → Track conversion weekly, not impressions → Forecast inventory 60 days ahead → Scale only keywords that already sell → Cut losers every 7 days without emotion → Protect reviews like revenue → Spend ads where margins allow breathing room Short term hacks feel good. Daily discipline compounds faster. What’s the one boring task you keep delaying?

• 
  nancy (@veilofbeing) reported 25 minutes ago

  wait is this taxed? i’m gonna have to check my paystub bc i think it was just included in my paycheck last time which means i was taxed twice. not sure how to avoid the amazon locker issue though 😒

• 
  Bigul Chugh (@bigulchugh) reported 30 minutes ago

  @AmazonHelp No output so far.. and looks like support guys are not even able to understand the issue !!! its been year since you are sitting on this issue and not able to understand the issue then not sure how will you solve the issue.

• 
  yash bhati (@yashbha68056614) reported 36 minutes ago

  @AmazonHelp Hi Amazon Team I don't need product replacement I need to refund both products in the same issue. Refund my amount asap

• 
  Bmorg (@Bmorg_) reported 37 minutes ago

  @AmazonHelp @amazon This isn't worth my time. Just providing feedback so hopefully they can make their built in tools better. The existing one is not working

• 
  PDZ-Domain (@pdz_domain) reported 38 minutes ago

  @EvilBudgie @RestoreBritain_ This single Right-hand one glove fits-all solution of restore and reformUK will not solve this traffic problem. We need to RebuildUK instead using tax dodgers like Amazon who use our motorways for free to contribute to a better roads and less traffic in the UK.

• 
  Bigul Chugh (@bigulchugh) reported 38 minutes ago

  @AmazonHelp @amazonIN Link is not working

• 
  AK (@ArjunKukreja5) reported 39 minutes ago

  @amazon @amazonIN Trying to connect regarding an issue but no call or chat support pls help.

• 
  Shivam agrawal (@Agr_e_shiv) reported 39 minutes ago

  @AmazonHelp filled the form and provided the details kindly call me asap and fix this bug in your platform its big issue in your platform to not allow recharge for Prepaid meters of @UPPCLLKO @dvvnlhq

• 
  shikher goel (@shikhergoel) reported 42 minutes ago

  @AmazonHelp I purchased from amazon not from anyone else so it's amazon who should consider my problem. Please help me out as i would be left with no other option.

• 
  Ugis Balmaks (@Ballin2TheMax) reported 42 minutes ago

  Met a guy in Miami Does $160M/year Grew up in Europe Spoke NO English Working on Amazon brands for 11 years at this point… To him, it’s not complicated: Amazon tells you exactly what they expect He optimizes against it No surprises His latest: a single brand at $130M/year. When people who actually know Amazon look at what he's built, they say it's absolutely amazing. But 9 figures weren't enough. He moved his entire family to the US. Doesn't consider candidates outside the US anymore because he's fascinated by the American way of working. When he's not working, he studies English for 5 hours a day. Went from pretty broken to quite fluent. We've been working together for about 6 months, building out his team. He completely figured out Amazon and decided that still wasn't enough. So now his goal is to hit a billion…

• 
  Lola Rodrigues (@DropDeadLoLa) reported 43 minutes ago

  @amazon customer service chat is ridiculously SLOW

• 
  Tom (@THumphreyson) reported 44 minutes ago

  @AmazonHelp Ggoing back to my original issue. Is there anyway I can get a refund for my item? I can't wait 2 weeks without a protective case. Im not having my device damaged

• 
  Vicky Vicky (@VickyVicky47600) reported 48 minutes ago

  @AmazonHelp @amazon @AmazonUK Hello Ruby, I have already followed all the instructions mentioned and have contacted the support team . However, the issue is still not resolved Because of this unresolved issue, my previous application was cancelled, and now the same problem is happening again.

• 
  villanelle ✨ (@elleloveCHI) reported 49 minutes ago

  @EddiebroRon Do you remember The Jungle by Upton Sinclair, or Out of This Furnace by Tom Bell? To think we are returning to a time when there were no labor rights for corporate gains. It's terrible! I know everybody loves their quick shipping Amazon but somethings gotta give

• 
  Aksshay Hedaoo (@AksshayH) reported 52 minutes ago

  @AmazonHelp I tried to connect it was not working

• 
  Yash Manjrekar (@starkdesigns18) reported 1 hour ago

  @PREETU1076 @AmazonHelp @amazonIN They said it was some scanning issue with the barcode. It was not going through.. Who knows for sure.. Anyways, today the product was marked as returning to seller and upon contacted, they initiated the refund..