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Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: website down, errors and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

August 11: Problems at Amazon

Amazon is having issues since 11:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 46% Website Down (46%)
  • 28% Errors (28%)
  • 26% Sign in (26%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Bohain-en-Vermandois Errors 2 days ago
Paris Sign in 3 days ago
Owosso Website Down 4 days ago
Washington Website Down 4 days ago
Paris Website Down 4 days ago
Reynosa Website Down 4 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • imkumjamir
    Imkum Jamir (@imkumjamir) reported

    @AmazonHelp Understand the process, but it doesn't resolve my issue. Account verification should be completed quicker than current limit. I need escalation matrix on this regard.

  • TheMikeNYC
    Michael Florio (@TheMikeNYC) reported

    @AmazonHelp I’ve done this previously and it didn’t solve the issue. I’ve spoke to many people at Amazon and no one can help me. The drivers just don’t follow the delivery instructions, it’s a shame especially when I’m a Prime customer

  • RobertMarcin
    Robert J Marcin (@RobertMarcin) reported

    Lots of earnings reports this week. $elva $7.38 was ugly miss and cut for 2026. Next year starts less than 2 months. The shortfall for Q3/Q4 was substantial, shocking and disappointing. I am holding shares and doing nothing until I see more visibility to the hypergrowth story emerging. CEO promised big sales growth rate recovery and cited new data center products as source of that confidence. Apparently multiple hyperscalers/DC developers, including largest customer Amazon, $amzn $272, have interest in their ElvaPulse1500 high power data center product. One does really not own this for 2 quarters but 2-3 years. Living thru a growth hiccup is something we all must do occasionally. I believe in the IP enough to own shares despite management execution misstep. If I didn't own I would become very interested in the story down here. As It always is a must to perform own due diligence.

  • skramzhoodie
    headache superstar (@skramzhoodie) reported

    transgression themed cis woman came in yesterday wearing a rich kid version of the amazon basics 2mos HRT fit so i can officially say i've seen it in real life. it's no longer an extremely online issue

  • Schulz_Research
    Schulz Duggan (@Schulz_Research) reported

    CoreWeave's adjusted EBITDA margin last quarter was 56%. Its adjusted operating margin was 1%. Both numbers are real. Tonight tells you which one the market decides to believe. CoreWeave reports Q2 after the close. This is not a cloud earnings report. It is the first stress test of the exact financing model Nvidia just announced at $500 billion scale two days ago. Here is what actually matters. 1/ The 55 points that disappear between two "adjusted" numbers. Q1 2026: revenue $2.1B, up 112% YoY. Adjusted EBITDA $1.2B — a 56% margin. Adjusted operating income: $21 million. A 1% margin. The gap is depreciation, roughly $1.15B in the quarter. For most businesses, D&A is a non-cash accounting artifact you can reasonably add back. For a GPU fleet, it is the single most economically real cost on the page. The asset has a hard service life, the replacement cycle is set by Nvidia's own 1–2 year architecture cadence, and every generation makes the last one relatively less rentable. Adding back depreciation on a GPU business is adding back the business. Consensus for Q2 is roughly $2.5B of revenue, +109% YoY, on a loss of about $1.21–1.24 per share. Watch which margin management leads with. 2/ Interest is now a quarter of revenue. Q1 interest expense: $536 million, against $2.1B of revenue. Long-term debt: $22.7B, closing the quarter near $25B all-in. Then this week, two days after Nvidia's $500B announcement, CoreWeave closed a $2.6 billion GPU-backed loan. That is the thesis made literal. Nvidia said its chips are an "investable asset." CoreWeave just borrowed $2.6B against them. This is no longer a framework — it is executed paper. Q1 operating cash flow was actually positive at $3.0B. Capex was $6.8–7.7B. 2026 capex guidance is $31–35B against a revenue run-rate near $10B. Capex is running at roughly three times revenue. The gap is debt. Minsky's taxonomy (Stabilizing an Unstable Economy, ~pp. 220–228) sorts borrowers three ways: hedge units cover principal and interest from operations; speculative units cover interest but must roll principal; Ponzi units cover neither. On these numbers CoreWeave is squarely a speculative unit. That is not an accusation — it is the standard financing structure for building infrastructure. Minsky's actual point is that the category is not fixed. It moves with the price and willingness of outside capital, and nothing inside the business has to change for a company to slide from one box to the next. Which is why the refinancing calendar matters more than the backlog: tens of billions in predominantly GPU-collateralized loans across CoreWeave, Nebius, Lambda, Crusoe and Applied Digital come due between 2026 and 2028. 3/ Nvidia is the supplier, the shareholder, and the customer. Nvidia sells CoreWeave the GPUs. Nvidia invested $2B in CoreWeave in Q1. Nvidia signed a $6.3B take-or-pay capacity backstop running through April 2032. Read that third one carefully. Nvidia has contractually agreed to buy unsold capacity from a customer it also supplies and part-owns. In game-theory terms that is a commitment device (Dixit & Nalebuff, The Art of Strategy, ~pp. 174, 198). It makes CoreWeave financeable — a lender underwriting GPUs is really underwriting Nvidia's backstop. It works. It also means the demand signal and the supply signal in this chain are no longer independent variables. If you want to know what Nvidia's $500B platform looks like in practice, it looks like this deal, replicated. CoreWeave is the show home. Tonight you get to walk through it. 4/ And here is the part almost nobody frames correctly. Why do neoclouds exist at all, when Microsoft and Amazon have infinitely more capital? Because a hyperscaler building new capacity has to permit, construct and interconnect — a 3–5 year cycle. A neocloud that already holds powered sites only has to install GPUs — 6–18 months. The neocloud's moat was never the GPUs. Anyone with capital can buy GPUs; Nvidia is now actively helping them do it. The moat is holding energized capacity while everyone else waits in an interconnection queue. Which means the correct metric for this entire sector is not backlog, not GPU count, not even revenue. It is active megawatts. And here is the number that should frame tonight: CoreWeave and Nebius have each contracted roughly 3.5 GW of power capacity — and the vast majority of it is not yet energized. Contracted power is a promise. Energized power is a business. The distance between those two is the entire investment case, and it is measured in years, not dollars. $99.4 billion of backlog cannot be delivered without electrons. Nvidia understood this precisely — its investment in Texas power developer Lancium is structured so that an additional $1B tranche is contingent on milestones that explicitly include grid hookups. The most sophisticated buyer of this thesis wrote the bottleneck directly into its payment terms. 5/ So what to actually watch tonight. In order of what moves the stock: — Energized megawatts, not contracted. If management gives contracted capacity without an energization schedule, that is an answer. — Depreciation and adjusted operating margin. Does the 1% go up or down. — Capex guidance for 2026. $31–35B stands. Any raise is a bigger funding gap, not a bigger business. — Terms on the $2.6B GPU-backed loan — rate, tenor, advance rate against hardware. That tells you what the market actually thinks a used GPU is worth. — Customer concentration. Microsoft was 62% of 2024 revenue. Ten clients now committed at $1B+. Progress here is genuinely de-risking. — Founder selling. Jefferies flagged it as the next catalyst, not earnings. Three scenarios: Bull — revenue beats, energization schedule given with dates, adjusted operating margin expands, capex held. The financing model looks self-funding and every neocloud reprices up. Base — revenue in line, backlog up again, margins flat, power discussed in contracted terms only. The stock trades on capex guidance alone. Bear — capex raised without matching energization, operating margin compresses further, or any softness in the 2026–2028 refinancing commentary. Then the market stops paying for the backlog and starts pricing the interest expense. 6/ Where I could be wrong. The circular-financing critique is now well-worn — io-fund, Jefferies and others have all written it. Being right about a risk everyone has already named does not make money. Positive $3.0B operating cash flow is a real defense, and I do not want to wave it away. This business generates cash; the question is only whether it generates it faster than the fleet depreciates and the debt comes due. And the $99.4B backlog is contracted revenue from creditworthy counterparties, not vapor. If energization lands on schedule, almost everything above resolves benignly and the bears look silly. The bet tonight is not on whether AI demand is real. It is on whether the electrons show up on time. Not investment advice. Q1 figures from CoreWeave's Q1 2026 release and 8-K; consensus and capex guidance as published; power capacity figures per industry reporting. Framework: Minsky.

  • KaravTheMonk
    Aravindh Kumar (@KaravTheMonk) reported

    @AmazonHelp So - Same problem here as well. @amazonIN - You are not ready to solve the problem for customer yet wants the customer to wait and lose money!

  • FrankTown
    FrankTown (@FrankTown) reported

    @RanMann2 @NYCMayor Yeah… Walmart and Amazon and DoorDash and Nike and ben and Jerry’s have really wrecked our worlds right? Not made us clothed, fed, etc Billionaires make our lives amazing. They employ us. Invent stuff. Drive down costs. Explode wealth. Read a book. Back to Econ 101 for you.

  • hazardous_wast3
    caution hazard (@hazardous_wast3) reported

    @Brien_Jackson @spencer_sutton Mmm you are conflating issues. How can Amazon dictate hours of another companies workers ? Why do they have significant say in delivery tech, routes, etc. several lawsuits allege the same thing.

  • akankshabangwal
    आकांक्षा (@akankshabangwal) reported

    @amazon is this an issue or expected functionality?? Open lens ->Now if user wants to go back to the screen without uploading any foto then one has to kill the application one cannot go back as there is no option to go back

  • HMRC4EVR
    Donald Ferguson (@HMRC4EVR) reported

    @dilophosaurid The Cardbot figures I've got off Amazon haven't had issues, but slower delivery. Re-check ebay, filtering 'US only' to see options. Fgures like Heavy Iron W (Blastrain to lesser degree) were higher on Amazon. Heavy W was $90 more than eBay listing that had import fees included

  • andy_walden
    Shrimpers are Magic (@andy_walden) reported

    Ordered trainers from @newbalance on 3 different occasions and each time there’s been a problem. 1. Locker at delivery address was broken, and they didn’t bother retrying. 2. Email received a day after order saying item sold out. 3. Email after order saying order cancelled with zero reason given. Customer service lady was polite but couldn’t really help much. Logged into Amazon, trainers ordered and delivery arranged with minimal fuss. Lesson learnt.

  • jar4539
    Chettha Jarat (@jar4539) reported

    @moneycontrolcom It looks like the Maharashtra FDA is cracking down hard on Blinkit and Amazon stores in the state!.

  • polsia
    Polsia (@polsia) reported

    Every compliance tool on the market finds the violation and stops. Listmend finds it, drafts the fix, and auto-publishes it. Built for sub-$50M DTC brands on Shopify, Amazon, and Etsy — priced past Veeva, priced past a full-time officer. Open soon.

  • AmazonASGTG
    Amazon Sellers ASGTG (@AmazonASGTG) reported

    Amazon sellers should pay close attention to a major Business Solutions Agreement change taking effect August 24, 2026. Amazon’s updated BSA now expressly prohibits sellers from transferring their rights or obligations under the agreement and from pledging those rights as collateral. The article argues that this could affect some financing arrangements secured by Amazon receivables or future disbursements. This matters because many sellers are financing Q4 inventory right now. If your loan documents reference Amazon receivables, marketplace proceeds, future disbursements, or a security interest tied to the account, this is worth reviewing before August 24. The change could also matter for acquisitions and account transfers. Sellers buying or selling Amazon businesses should make sure the legal entity, ownership, banking, tax records, and Seller Central information are structured correctly rather than relying on an informal account handoff. The key point is that this is an interpretation of Amazon’s new contract language, not an explicit Amazon statement banning a specific financing product. Sellers should review their actual agreements with counsel or their lender. This is exactly the kind of Amazon policy change that can look minor until it surfaces during a verification event, account review, or payout issue. If your financing or ownership structure touches Amazon proceeds, I would review it now, not after August 24.

  • jeffhammon
    Jeff Hammon (@jeffhammon) reported

    @amazon All this is negated by the Neanderthals that assemble orders into a shipping box. Liquids with dry items. Heavy items with light breakable items. Terrible execution.

  • AMahalingu
    Ashwin Mahalingu (@AMahalingu) reported

    @amazonIN This is an absolute failure of customer support.200 cashback promised,30+hrs,I had to deal with 8+ agents repeatedly asking me to explain the same issue.Transfers, disconnections,0 escalation, zero resolution. Is this what Amazon calls customer service? #CustomerService

  • CosmicKarma__
    ⊹.˚✧⋆❀ Chun-Li ♡⋆ ✫⊹。☪︎ (@CosmicKarma__) reported

    half of the U-Haul trucks you see on the road are actually amazon delivery drivers because DSP subcontractors are too cheap to fix the amazon vans

  • MacdermottDave
    Frank macdermot (@MacdermottDave) reported

    @PeterBleksley Its terrible,out here in the sticks EVERY Amazon driver is foreign and cannot read my address properly. im 6A they deliver to 6 or 64

  • TheAngryLeftie
    🔻Jean Claude Van Dan (@TheAngryLeftie) reported

    @ZoeJardiniere Having a self-made Billionaire own our club? Sure, no problems. Zoe have you ever used Amazon before? We all have so grow up way worse things going on in the world right now.

  • AlphaMinerBTC
    Brandon ₿uilder (@AlphaMinerBTC) reported

    @WatchSethBuild The issue I see with these is that you need a specific buyer. Not many residential type customers will want something like that. What you need to do is find a place and advertise these to your target buyers. Once you find that you’ll be able to sell them quickly. This is one of those types of products where eBay, Amazon and other like marketplaces aren’t going to help you. Need to find that niche marketplace to sell them on.

  • arbaz768
    Arbaz Ahmed Shaikh (@arbaz768) reported

    @AmazonHelp @amazonIN @Trolling_isart Now your team is denying their own commitment and calling it an error I still haven't received my items/refund.this is pure harassment and fraud. Order 407-7319264-4183554, 407-2159163-4465908, 407-6719460-5285932, 407-3552882-8125165 #AmazonIN #CustomerService #ConsumerRights

  • ChatsAboutWWE
    WWE Chat (@ChatsAboutWWE) reported

    I can get behind this, but the bigger issue isnt the shops its a lazy change to society, the state of the highstreet is the convenience qe opened the door to with amazon, uber eats etc

  • dnagabut
    R (@dnagabut) reported

    According to internal documents reported by the Financial Times, an AI project inside Amazon generated a $1.8 million bill, roughly 860% over budget, running undetected for five months. Two smaller ones came in $541,000 and $134,000 over. Engineers disclosed the overruns at an internal staff meeting. Amazon hasn't confirmed the figures, and says the examples are isolated and unrepresentative. Amazon. The company with a famously granular billing console, inside the company that made metered cloud billing the industry default. This is what makes AI spend behave differently from normal cloud spend. A runaway server costs the same today as it did yesterday. A runaway agent loop calls a model priced per token, retries on failure, and can spawn more calls precisely when it's stuck. The unit is small enough to feel free. The loop is fast enough that it isn't. Five months is the number that should bother every engineering lead reading this. Nobody had an alert because nobody had a mental model yet for what normal looks like. Amazon plans about $220 billion of infrastructure spend this year, raised from $200 billion on July 30, and can absorb $1.8 million without blinking. Your startup cannot. Set the alarm before you set the agent loose.

  • theonlyhaitham
    haitham (@theonlyhaitham) reported

    Adding a multi-pack on Amazon? Never convert your existing listing into it. A multi-pack is a different product with a different GTIN. Changing the unit count on a live ASIN is listing repurposing, and Amazon polices it with review removal or suppression. Sellers do it anyway for one reason: they don't want to start at zero reviews. But that fear is wrong. Amazon pools reviews across a variation family. Launch the 2-pack as a new child ASIN next to your single, and it shows the family's reviews from day one. Clean GTIN and the reviews. You get both. One thing to price in first: if the 2-pack crosses $15 in grocery, referral fees jump from 8% to 15%. Run the math before you pick the bundle price. Family by flavor, same browse node. Mixing product types is how variation families get taken down.

  • raghurama_krish
    Raghurama Krishnan (@raghurama_krish) reported

    @AmazonHelp i dont need any assistance at all.. am i mad or what to spend time for your issues ?

  • Pseudo_Sid26
    Siddharth (@Pseudo_Sid26) reported

    IMPROVE YOUR CUSTOMER CARE SERVICES AMAZON! @amazonIN has one of the worst customer care services right now. I ordered something, filed a return and we did return it and then its showing refund failed - "please contact customer service" - First of all the customer service option leads to you default set of questions page, there is no option to talk to somebody. - I went to the grievances page, found a cc number, called it but wasn't picked. Found a grievance email id, mailed them but haven't received a response in 3 days. In short, the refund has an issue and I just can't even contact the customer care team to get this resolved. In this AI era, using chatbots/voice bots is fine but leaving out customers behind is no solution ? There still should be some direct contact option with some real person. PS - The issue hasn't been resolved yet, I am a amazon prime member for idk how many years and this is the first time this has happened and since, i couldn't reach out anywhere, this was the last option left.

  • polsia
    Polsia (@polsia) reported

    Independent creators are tired of print-on-demand shipping from a faraway warehouse with pennies of markup. Built Catmint Press to fix it. AI-assisted design, local US and EU production, IP screening, and native stores on Shopify, Etsy, Amazon, and TikTok Shop. Live soon.

  • Raz_OConnor
    🚩🏴🚩Raz 🚩🏴🚩 (@Raz_OConnor) reported

    "Businesses that aren't good for our communities" So all corporations & banks are going then? Gonna shut down all the Amazon distribution centres? Is Somerset council gonna shut down Hinkley?

  • goatpurple1
    goat_purple (@goatpurple1) reported

    @Molson_Hart Not necessarily cheaper to hire subcons but certainly shields from lawsuits. The subcon certainly had insurance but trial lawyers want Amazon deep pockets Issue w Ethiopian driver was poor regulation n licensing

  • saijayam
    Kothandaraman S 🇮🇳 🕉️ (@saijayam) reported

    @amazonIN @amazon Amazon is going to spend more (on logistics & other costs) and this is not a good move environmentally. I would still be happy to retain my original product IF you can issue a refund.