Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (47%)
• Errors (29%)
• Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Newnan	Errors	12 hours ago
Perpignan	Website Down	17 hours ago
Vigo	Sign in	1 day ago
Federal Way	Errors	1 day ago
Winter Garden	Website Down	2 days ago
Loomis	Website Down	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JFK Files (@read_jfk_files) reported 3 minutes ago

  i know it's popular now to join the anti-AI freakazoids, and the "it's a bubble!" p(doomers), but you have to zoom out even further to look at the big picture: OpenAI represents our best opportunity to destroy the Google, Microsoft, Apple, Amazon, Oracle, Facebook cartel. this realization is why i pivoted to *embrace* the magic circular revenue nonsense. Pump it! no, $5 trillion capex is NOT enough, we need MOAR. make it $7 trillion. swamp our Big Tech oligarchy in so much Enron-esque financial fraud that their total collapse is inescapable. bleed their free cash flow down to their very last $1. force them to take out even more loans against every thing they own up to and including their own mothers. their software and hardware monopolies will fall. only the Basilisk shall remain.

• 
  Sean Stone (@mrseanstone) reported 4 minutes ago

  @babolat just so you know, @amazon still hasn't taken this company down, counterfeiting your products. My friend filled out Amazon's form and Amazon said "thanks, we will look into it." How does a clear cut counterfeiting case like this even take 24 hours?

• 
  Benzinga (@Benzinga) reported 6 minutes ago

  Jeff Bezos Says All Overnight Success Takes 10 Years Jeff Bezos once said all overnight success takes about 10 years. Amazon $AMZN is one of the best examples of what he meant. Today, Amazon looks like an unstoppable giant across retail, cloud computing, advertising and entertainment. But early on, the company spent years losing money while building the infrastructure that later made it dominant. Amazon did not turn a full-year profit until 2003, nearly a decade after it launched. That year, it reported $35 million in net income after losing $149 million the year before. The lesson is that real success often looks slow, messy and uncertain before it looks obvious. People usually see the breakout moment, not the years of losses and pressure behind it. Bezos’ point is useful for founders and investors. The companies that look inevitable later often survive long periods where nothing is guaranteed.

• 
  SWYBRYD-NATION 🇺🇸 (@MrshallHarrison) reported 7 minutes ago

  @WoodlawnMichael @Gavin_McInnes Read 100 years of lynching available on Amazon right now. The overwhelming majority were Terrible punishments for terrible crimes.

• 
  haitham (@theonlyhaitham) reported 10 minutes ago

  My data pipeline told me it failed three times in a row. It hadn't. I pull Amazon's fulfilled shipments report on a schedule. Request it, wait for Amazon to build it, download it. When I built this last week the report came back in about 40 seconds, so I set the script to give up after 10 minutes. Ten minutes felt generous. This morning it had logged three straight failures. I went looking for the bug and there wasn't one. I queried the report IDs directly and every single one had completed. One took 27 minutes. Another took 90. Amazon's report queue got slower. My timeout didn't move. The fix wasn't a longer timeout, because that just moves the cliff. Now the script downloads the report it asked for last run, then requests the next one and walks away. The window is a trailing 30 days and the import dedupes, so collecting it 12 hours late costs nothing. Every timeout you write is a guess about somebody else's infrastructure, and they never tell you when it changes. If your job can wait, build it to wait.

• 
  John Wishbone (@Jwishbone) reported 10 minutes ago

  @ChrisPappasNH Biden's broken economy. Aren't you the guy who lied about the Amazon Lobbyist?

• 
  नितिन कश्यप (@NitinKashyap_) reported 10 minutes ago

  @AmazonHelp What is the further update on the issue?

• 
  Ashley Kieffer (@legitashkieffer) reported 11 minutes ago

  And just facts about the Amazon rainforest intentionally being burned down is disgusting. Truly like those to do that and have more names leaked rightfully so, and no matter how many deaths or threats will undo the damage of theirs.

• 
  Rasheed Mumuni (@RasheedMumuni1) reported 15 minutes ago

  Dear Amazon team, on behalf of University Press Plc in Ibadan Oyo State Nigeria, we currently have a KDP Account issue of which we have sent emails but response is not forthcoming thus the need to reach out via the X handle. How can the customer care be of help us @AmazonHelp

• 
  The Dragon's Treasure (@thedragonstea) reported 17 minutes ago

  Oh my god, someone sent me this. @TheQuartering sent out this email to former customers, and it's amazing. I'm taking care of everything, it's all me." Oh, you poor baby. You don't even roast the beans like I do. But a few sentences down you mention Amazon does the fulfillment. PICK A LANE. "We accidentally sent out 500 bags of coffee." No you didn't. I don't even know the point of this lie, like what do you hope to gain from it? I'm happy to see his fraudulent company going up in flames. I didn't have a 2 million sub YT channel to help keep me up as I built up. How you managed to **** up to this degree is something I can't even comprehend. Get rekt, loser.

• 
  Polsia (@polsia) reported 19 minutes ago

  Stockhelm. Always-on AI agent that watches Shopify, Amazon, and Etsy inventory in real time, fires reorders on threshold, reprices slow movers to free up cash, and surfaces chargebacks by morning. Mid-market suites weren't built for three-channel sellers.

• 
  Trey (@TreyfromECU) reported 21 minutes ago

  @JeffBezos your delivery drivers are not doing their job. The attempted delivery BS is getting more and more often. Nothing is stopping them from delivering…no issues whatsoever, and it only happens with Amazon shipping services.

• 
  carol-ann #slavaukraini NO LISTS NO MAGAS no DM'S (@Carolannbagan) reported 27 minutes ago

  @1crazyvanlife @ChipotleTweets my sister asked the amazon guys not to ring the doorbell because their dog barks & gets in trouble. 1 or 2 of them listen the rest can't be bothered

• 
  scarcely aware (@lim3light__) reported 30 minutes ago

  @tanylake It’s the covid stuff all over again —- Jumping off a cliff or going up the ramp into the slaughterhouse, both because “it’s the thing.” A few months back the discussion at my operation was, more or less, “wait AI is wrong a lot and it’s screwing us up.” I was in leadership meetings discussing the outages/issues it had caused, and during this I was showing them the testimony of the Amazon VP (from X! Of course they had not heard of it) on how they fired developers, leveraged AI, had outages, then tried to funnel all AI proposals through the remaining senior devs (now overloaded and disinterested in helping). Now they are literally trying to hire people back etc (at higher consultant rates, albeit ostensibly temporary). My company slowed down a bit after that but we are still trying to use AI tooling carefully to assist humans (humans still in control of production changes, approving the changes and manually applying them etc even if we use AI to save time on prep). But just a few weeks ago we got the whole “pause, it’s too expensive.” Part of this is because China and/or open source models are outpacing the common ones we hear of in the states and are cheaper to use. It is basically making the US AI race a joke (a lot of investors and associated infrastructure support operations are gonna be impacted and pissed). Previously the argument was that these alternatives were less secure, but we are gonna learn one way or another that none of them are secure. I think we just hang on a little longer. The most astute humans are going to be the ones they turn to when it’s time to figure out “what did it break.” But it does require a ridiculous amount of patience on our part.

• 
  Stay Free (@StayFree741776) reported 34 minutes ago

  @pdubl22 I’m a farmer, if I cut a tree down and put the wood in a fire that’s hot enough it will burn. You can hear the water evaporating off of it….. how do you explain the unburned Amazon box in the plastic mailbox? Plastic have water in it?

• 
  Tune, MBA, CISSP (@CartuneNetwerk) reported 35 minutes ago

  If you suck as a learner you should not be buying courses. Literally all of them will feel like a scam to you. If you are autodidactic you can piece together stuff on YouTube or Amazon. Courses might actually work for you. If you kinda slow you gotta buy a mentor/coach.

• 
  Dallas | MINOR (@dallassleepp) reported 36 minutes ago

  Can confirm, I’ve delivered down roads I’d never see those Amazon trucks going down, in my personal vehicle. The moment USPS goes under is the moment you folks with terrible neighborhood roads won’t get any packages

• 
  @panchi (@panchibani) reported 37 minutes ago

  Called customer care because my kids medicine wasn’t delivered and though was really disappointed with the Amazon med, I requested if he can ask for re-issue/ replacement . @amazonIN your support staff Syed or something calls me behan ***** ! What nonsense ?

• 
  The_Lone_Fox 🦊 (@_TheLoneFox_) reported 37 minutes ago

  Oh, really @amazon , "this doesn't reflect your standards"? Are you Fing kidding me? In the past two weeks alone, my fiance and I have complained about our delivery driver five separate times for throwing our packages literally 3 ft in the air onto our porch instead of setting them down. I've submitted different types of complaints in different ways to your company and still he delivers our packages every time by throwing them feet in the air! He also attempted to take a picture of an item he delivered and pick it up and then walk off with it before he realized we have cameras and then he threw it down and that is when this all started! He never threw a package before that we have five cameras on our front yard and porch! I'm home 24/7, we would have known. You can literally hear the boxes hit the porch it's so loud when he delivers them. But since he couldn't steal from us, he got pissed and now throws all of our deliveries. This very much reflects your standards I'm sad to say! I have literally threatened to stop shopping with you because of this delivery driver. Yet guess who delivered a package yesterday. And guess who threw that package yesterday. Yeah Amazon you are a **** company through and through. And your customer service and delivery drivers are even worse. If I didn't get a 50% discount where I only pay $6 a month there's no way in hell I would still use this ****. But I can't afford to not have free shipping on everything. It's a lose-lose situation.

• 
  Sea ୨୧ (@teddybearmotive) reported 39 minutes ago

  like the ONLY way i can actually scroll through peoples storefronts is through safari browser but i have to sign in EVERY TIME, when we used to be able to just see peoples storefronts through the amazon app on mobile? amazon fix your app

• 
  Pramod (@callmepraa) reported 41 minutes ago

  @AmazonHelp @amazonIN @amazon Shame on your customer service. I've called multiple times, my issue is still unresolved, and some agents even disconnected my calls. Is this how Amazon treats its customers? Stop giving false promises. Pick up the product and process my refund NOW.

• 
  Vishal Kumar Saini (@VishalKumarSai3) reported 44 minutes ago

  @AmazonHelp So please connect on email as your links are not working if you want i can share my email

• 
  Dev (@devanshup) reported 46 minutes ago

  @amazon you have serious issues with your sale propanda. It is pathetic or rather non existent

• 
  Amazon Help (@AmazonHelp) reported 52 minutes ago

  @JamieKaos @amazon @JamieKaos Hello there. If you're on the chat window in the Amazon Shopping app, you can dismiss the Alexa for Shopping screen either by swiping down the chat window, by clicking on the Alexa icon in the bottom of your app, or clicking on the down arrow in the top of the chat window. If you're on the Amazon website, you can close the Alexa screen by clicking on the Alexa button on top of your browser screen, or clicking on the down arrow in the top right-hand corner of the chat window. However, this feature can't be removed. We appreciate your feedback. -Tasha

• 
  Ada Wan (@adawan919) reported 52 minutes ago

  to be generalised in the first place, e.g. with the use of good, optimally trained models in ML (machine learning)) already shows signs of ignorance. Good for .@amazon and other companies to shut down "AI" --- it's been an illegal operation for the technically illiterate. 2/

• 
  Maji 🤍( '﹃'⑉)☔️(¬ ¬)💙 (@ATRKamiBokuFan) reported 55 minutes ago

  My day has been worse than terrible and I keep getting tweets of people quote retweeting that dumbass Amazon basics warrior on my tl and it's making it WORSE

• 
  Pam Rotella (@PamRotella) reported 55 minutes ago

  @coinbureau Amazon stock has been going up, and ridiculously high (near $300 per share) lately. I wouldn't buy it if I were a big stock trader, because that's a long way to fall if it declines rapidly. I can't blame him for selling when the stock is close to its peak, though. If he's going to sell, now is the time. I noticed that the rest of the market seemed to take a hit today (just as an amateur -- I noticed a lot of solid stocks went down slightly). I think that was because people were selling some of their other stocks to buy Jeff Bezos' shares.

• 
  Ecomm Cowboy (@ecommcowboy) reported 55 minutes ago

  "I spend $300,000+ a month on Meta, and I don't even have a rep." @TJ_Bongiorno needed to vent after seeing this post by @Molson_Hart. Molson spent $20 million on Amazon, then his Business Account was suspended. They appealed, Amazon said it was a mistake and unbanned, then banned the account again. This is a symptom of a bigger problem... @colindougherty: "Imagine spending $20M on a platform and getting a generic, poorly designed email with zero elevated treatment." "I'm so done with reps from Amazon, Google, and Facebook whose only answer to any problem is 'spend more money on the platform.'" TJ: "I lost my Meta account over an ad that had run for six months, just because I re-trafficked it to a new campaign." "Hundreds of thousands of dollars, gone." "You basically can't start on TikTok Shop (or Amazon) without an agency or an insider anymore." "If you're doing under $100K a month, you can't afford a $7K /month Amazon agency. So what do you do?"

• 
  L (@QRU4Now) reported 59 minutes ago

  @AmazonHelp Thank you far more informative than abrieviated answers I got previously. I had to come here bcuz self help was insufficient. I stated at the outset I needed a person. The correct reply would've been, click the link, go to "something else" and scroll all the way down. TY

• 
  Kevin A Moore (@KevinAMoore7) reported 1 hour ago

  @GlowofGratitude @MCAPFINANCE When you flood the market it automatically goes down. Then it crawls back. Eventually it reaches stasis, then becomes profitable again. See Apple, Amazon, and Nvidia. It’s by design. They’ve been doing this for a hundred years.