Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: errors, website down and sign in.
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 20: Problems at Amazon
Amazon is having issues since 01:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Errors (47%)
- Website Down (33%)
- Sign in (19%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Website Down | 2 hours ago |
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Errors | 6 hours ago |
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Sign in | 1 day ago |
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Website Down | 1 day ago |
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Website Down | 1 day ago |
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Sign in | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Rodrigo (@Elco_Ralo) reported@AmazonHelp my account's still suspended since monday cause my card or your system keeps rejecting payments. I got an email saying I should login and send requested information but when login in I just got a banner saying you're reviewing my data when I couldn't send any data yet
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Alex Volkov (@altryne) reportedAnthropic's plan to fix their performance issues: TL;DR: - 5 Gigawatts of additional Tranium compute for @AnthropicAI, with 1gwatt by end of this year - Amazon invests additional 5B into Anthropic (total of $13B so far + optional $20B in the future) - @AnthropicAI has now passed $30 Billion in ARR
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Olahf84 (@olahf84) reported@GrimmiVT Ivermectin can be purchased for horses off Amazon and then reduced down for a human dosage by weight. There are some good homesteader resources online for dosing.
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OSRDwarf2 (@OSRDwarf2) reported@amazon @JeffBezos you need to fix this now.
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artie ❀☘︎ (@artiereads) reportedi want a kindle colorsoft. i want the colours. also, my kindle paperwhite is lowkey broken and i didn’t get it from amazon so i couldn’t get a replacement. the custom fonts authors put in books revert back to the kindle fonts and i have no idea how to fix it
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Marvin (@xcdscn) reportedTo my surprise, Amazon suddenly deleted many reviews from my product page. I have yet to receive a clear explanation from Amazon customer service—they simply keep blaming the system’s algorithms, as if that were the root of all problems.
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Rajhome (@rajhome20165) reported@AmazonHelp Quite typical of #Amazon#India, the link is not working, and help is conspicuous by its absence, Amazon's fraudulent practice through and through.
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Oghenekaro (@DifferentKaro) reported@ehigbai_o How much the workers are paid is not everything. Amazon thats is being used as an example is anti-union. You know why? Also Amazon factory workers and drivers constantly complain of working in a hostile environment, up to the point that their going to pee is timed. Amazon could fix all these issues and allow workers union to exist to fight for better working conditions, but they don't. Even customers complain that they do not need same day deliver, yet Amazon overwork their staffs and still cut them down assigning more work to remaining staffs rather than higher more. These are issues that "paying them higher" does not resolve. And if they resolve it, many investors will see it as a sign of Amazon not willing to cut costs and maximize profits, also not being able to control their staffs or behave like other greedy companies. there by pulling their investments and taking it else were to another company willing to be that greedy. Ask Amazon to choose their staffs wellbeing over and over again and yes, Jeff Bezos wealth will drop significantly. You might still argue that that won't make him less of a billionaire even if it drops to 1 billion and that's true, because he is already a billionaire because of these same practices he has done for years making people invest in his company over and over and giving him more fame till the extent he can't go lower anymore no matter what happens now. However, If from the start, he cared about his staffs and all those things, he won't had gotten to the billionaire status in the first place.
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Jai Jaiswal (@002JaiJaiswal) reported@AmazonHelp @AmazonIN Repeated delays and false promises. I no longer want this order (Tracking ID: 368747005239). Cancel it and issue a full refund immediately. If not resolved, I will share this poor service publicly.
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Placid (@p4747stick) reported@ExtantBuffalo @OreAkinde Amazon is a terrible example. Check how they treat workers lmao Google scaled up on selling user data to ad companies Elon Musk bought most of those companies didn’t create them + check how he treats workers The workers in these companies are not paid for their labor well 1/2
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Davis (@davis_iq) reported@WatcherGuru Amazon doubling down on Anthropic shows they don’t want to fall behind in the AI race at all
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The Professor (@TheProfessorZ) reported@TylerThompsonAZ @WallStreetApes Why is this a "problem"? What do you think gets discussed when the high-ups of companies like Google, Apple, Amazon sit down to talk to government heads? What would incentivize a company to spend billions in a country/state? Could it be... tax relief?
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A Regular Person (@TeezRegular) reportedAnd then let’s not even talk about Amazon employees. No thank you. Following people around and creating problems so they can spend all that hard earned cash. That’s no good.
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Amazon Seller Help (@amznsellerhelp) reported@siwach90023 Hi Mohit, we see you've sent us a DM, but we're unable to reply, as you're not yet following us. That said, this sounds like a Buyer/ Consumer issue, is that correct? Our team here at Amazon Seller Help specifically supports Amazon Sellers with issues pertaining to selling on Amazon. For issues related to Buying on Amazon, please reach out to our Customer Service team at @AmazonHelp, or directly through your Amazon buying app. Kind regards. -Lou
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Brig Bother (@BothersBar) reportedThis now appears to be unfindable in Amazon UK. Did they just discover there was a territorial rights issue?
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DML (@DMLYONDER) reported@AmazonHelp when its amazon drivers no problem but a lot of the drivers near me are contracted drivers who dont care about the customers
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Satkrish (@pbksatya) reported3/3 Customer care told me to revert to the old address, but your website doesn’t allow that because the pincode no longer matches Andhra Pradesh and throws an error. Support has no solution, and I’m stuck because of an Amazon system issue. Please resolve this.
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pvganesh (@pvganesh10) reported@AmazonHelp @amazonIN Thanks for sharing a link that leads straight back to the same dumb auto chat. Was that meant to solve the issue or just waste more time? Pathetic
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Amazon Help (@AmazonHelp) reported@bukupri Please be informed that we do not have any specific Email for Amazon customer service for escalations. Being that said, kindly get in touch with our team using the link shared earlier, and our team will escalate the issue on your behalf and will help you any manner. - Waseem
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Andres Garcia (@agarciapym) reported@Subotic__ @Boldyboy1975 I agree. Although I don’t buy much. But never had a problem with them. I see this. Look at the comments of every product. Look pretty good. And also, I don’t buy much from Amazon either.
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Vikram Mailar Vijay (@Vikrammailar) reported@AmazonHelp Nope that did not resolve or address my issue , you guys again threatened me saying I need to use professional words when you don't even address my issues and you think this resolved the issue i raised And second msg was that you did not have my details of issue i raised when the video has everything clearly mentioned and photos to with order id This is the level of service given
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Bruce Whitesides (@BruceWhite84897) reportedYou are so right Amazon is shut down. Walmart is bare and you can’t buy anything,gas lines are blocks and blocks long in every city because there’s no oil or gas to be had. NOT
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Anambra Summit Capital (@okoye_r) reported@WholeFoods, once you guys were acquired by @amazon; your food as well as food prep is absolute dogshit. Please fix this or I won’t shop here anymore!
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Snackattack (@MTGSnackattack) reported@Arizona_LP Not really, I’m not defending this slopilst take. But if Jeff Bezos disappeared it’s not like the Amazon would shut down. You’d just have huge shareholder disappear. The company is still worth its revenue. They use revenue to pay workers, Jeff Bezos doesn’t personally do payroll.
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*** Grease (@Asses_Grease_BC) reportedFor the dog supplement I purchased at @amazon that aquired the SAME PROBLEM has been refunded I was told For that $67 I now wait Refund my money @shoptemu Give me my money @RBC #Canada
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Badal Rai (@badalraik) reported@AmazonHelp Link is not working Looking for something? We're sorry. The Web address you entered is not a functioning page on our site.
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Goug Dlatt (@D_Richard_11) reported@_Deez_Games Had 1 on my switch. Was pretty easy fix with a kit I got off amazon and watching a youtube video.
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Virtual Ken Doll 👁 (@afitchboy84) reported@RawSugarLiving hello! Is there some kind of supply and demand issue with your products currently? Everywhere I look the Watermelon Mint body wash is sold out. Publix, Target, CVS all out of stock. Amazon used to have it. All out of stock. (1/1)
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Sharkproof | Outsmart the system.Build real wealth (@getsharkproof) reported@ClarkHoward And here is the kicker: Amazon flipped it. They convinced you that paying more to wait less is saving time. It isn't. It's paying a premium for impatience they engineered. Prime trained you to feel slow shipping as a loss. That feeling is the product.
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cattycat (@cat3183) reported@VaubanBooks I was just able to order it on Amazon. When I first searched for it there was an issue but I tried again and found it.