Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (46%)
• Errors (29%)
• Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Owosso	Website Down	17 hours ago
Washington	Website Down	24 hours ago
Paris	Website Down	1 day ago
Reynosa	Website Down	1 day ago
Marquette	Website Down	2 days ago
Boston	Sign in	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The_Elixir_of_Freedom (@ElixirofFreedom) reported 6 minutes ago

  @ThoughtCrimes80 I got a Waterdrop filter jug from Amazon when I started to have issues with my car lugging jugs of RO water from Natural Grocers. That was in February. My plants are doing fabulous. In fact, many are needing repotting. I live in Colorado Springs so we have better water here..

• 
  Abhishek Sharma (@ImAbhisharma24) reported 10 minutes ago

  Working at Amazon: There were multiple scenarios and mails from co-workers and seniors for which I was asked to rate the reply or choose some optimal ways to fix the issues. Time: ~ 15 mins

• 
  Manish singh (@Manishsing18306) reported 15 minutes ago

  @AmazonHelp How many days you will take to resolve my problem still I am waiting for a positive response every day I am here doing tweets and you idiots are giving me the copy paste link do this do that madarchod

• 
  Veer Hindu (Sanatan Dharm Sarvsresth) (@investorskr) reported 20 minutes ago

  @amazonIN @AmazonHelp This again takes me to the same supprt page where you have all dumb folks hired. The moment they see an issue is complex they simply run away let me know how you wish to resolve this

• 
  Chitta (@chitta176) reported 22 minutes ago

  @AmazonHelp On call the support executive informed me that there were some errors while scanning the package and I'll be receiving it by today. But still, I haven't received the product nor did I get any specific updates.

• 
  Ecom Habibi (@ecomhabibii) reported 23 minutes ago

  most sellers think cross-border is as simple as “ship product, get paid” one order from a warehouse in china to a rmb account goes through at least 12 nodes, across 2–3 countries and 3–4 systems – and every single one of them is a potential choke point on the goods side you’ve got: – product & supply: hs code, certifications, packaging, labelling – that stuff decides whether your product can even leave the country or gets stuck at the first customs check – export declaration in china: invoices, packing lists, single window, random vs targeted inspection, enterprise credit rating, 9610 vs 9710 vs 0110 – choose the wrong mode and you’re already delayed – first-leg logistics: express, air, sea fcl, sea lcl, china–europe rail – every route has different cost, different lead time and a different stack of paperwork – overseas customs: import duty, vat, licenses, restricted categories – again hs code, again declared value vs actual value – overseas warehousing: fba vs 3pl overseas warehouse vs your own facility – different fee models, different control, different level of pain when it comes to returns – last mile: platform logistics vs local couriers, b2c vs b2b, fba vs self-ship when all that is done, that’s only half the story on the money side you’ve got: – buyer payment: cards, local e-wallets, cod, bank transfers – every market plays by its own rules – platform settlement for b2c: d+1, d+3, d+7, d+15, amazon with ~14-day cycles – that’s just the moment money leaves the platform, not the moment you’re actually liquid – collection tools: local virtual accounts, multi-currency balances – one mismatch in binding info and everything freezes – account audit: kyc, aml, trade authenticity, ubo checks – people / goods / money have to match across documents or you’re “under review” instead of “paid” – fx management: what you hold in local currency, what you convert, when, at what rate – 1% swing in fx can shake profits hard when your margins are thin – withdrawal: rmb vs usd, new cross-border reporting rules, bank reviews, annual fx limits – it’s not “click withdraw and done” and then people act surprised when “the money is late” it’s not that the platform “hates your store” it’s that your shipment is stuck at customs, your hs code doesn’t match what your shop is selling, logistics says one thing, the collection tool sees another, and the bank reads a third story real talk: if you don’t know exactly where the choke point is when your shipment or payment gets stuck, you’re not running a business you’re just staring at a dashboard and hoping someone else fixes it if you’re doing b2c or b2b from china, sit down at least once and map out your 12 nodes: who owns which step, what documents each node needs, who you call when that node breaks that’s the difference between a random seller and someone who actually controls their cross-border game

• 
  DimiX (@0xdimix) reported 24 minutes ago

  YOU ARE WATCHING YOUR REPLACEMENT LEARN TO WALK this isn't a demo reel. this is a robot company's own factory floor footage from last month. tesla has built over 50,000 of these units since the program started. figure ai has deployed more than 10,000 humanoid robots inside real factories, running real shifts, doing real production work. bmw ran an eleven month pilot with one of these robots on the actual assembly line in spartanburg. hyundai has boston dynamics' atlas working commercially inside its plants right now. amazon already runs over a million robots in its warehouses. that number is closing in on its entire human workforce. at some of amazon's most automated sites, a hundred people now oversee twenty five hundred workers' worth of output. the honest part nobody says out loud. most of these robots aren't replacing anyone yet. they're collecting data. learning your job by watching you do it. the version that walks in this video is the slow one. the fast one comes in eighteen months. the last generation of human workers isn't us, twenty years from now. it's the ones who still think this is science fiction.

• 
  Prashant Kumar (@pxkumar) reported 28 minutes ago

  @AmazonHelp When there is nonone at home who will refuse, what happens if they left items and go? It is your issue when not delivering in time, you cant blame customers for problems from your end.

• 
  BuildAI | base.eth.ink✨🌊 (@FreeMoneyGL) reported 30 minutes ago

  MCP quietly went from “#AI chat plugin” to enterprise infrastructure in a matter of weeks. NVIDIA now lets agents control Blender, Unreal, Houdini, Foundry, and Adobe tools directly through MCP - actual creative pipelines, not just chatbots. Amazon Bedrock’s AgentCore just reached general availability: teams define models, tools, and instructions while the runtime handles orchestration, memory, and error recovery. LangGraph 1.0 treats #MCP tools as first-class nodes in agent workflows instead of a bolted-on integration. The final spec release candidate lands this month with Tasks and MCP Apps - the biggest revision since the protocol was donated to the Linux Foundation in December 2025. MCP moved from a research-lab protocol to something NVIDIA, Amazon, and LangChain are building core infrastructure around. Did you expect enterprise adoption to move this fast? @base

• 
  Wasim Anwar (@wasimanwar76) reported 30 minutes ago

  @AmazonHelp @amazonIN I am facing same problem

• 
  BXG (@Lawgiver771) reported 31 minutes ago

  @Static_FX @Siefe I get that, but there are still plenty of places to buy this stuff. Amazon took over a lot of that market, and stores locking everything behind glass doesn’t help. It’s easier to just order online than hunt someone down to unlock it.

• 
  Amazon Help (@AmazonHelp) reported 33 minutes ago

  @DeniseWalden11 Hi, we're sorry to hear you haven't had a positive experience with Amazon Prime! Without sharing any personal account or order information, can you please tell us some more about what's been happening? For example, have you been experiencing issues receiving orders, or has there been another issue? -Laura

• 
  Janet Hays (@JanetHaysNOLA) reported 35 minutes ago

  @AmazonHelp @amazon Thank you Rhonda, just for context, I have spoken with Amazon service representative three times regarding this issue and the matter has been escalated. I was told I would receive a reply within 48 hours more than 72 hours ago. However, I will follow advice above and try again.

• 
  Uchit Shah (@uchitshah) reported 35 minutes ago

  @AmazonHelp The problem is not taking any action for prompt delivery. First said wait till deadline is over, now it's been 18 hrs since deadline, now telling wait for 48hrs. There seems to be no intention of Amazon to escalate the issue and expedite the delivery, just want customer to wait

• 
  Bad Leroy Brown (@Levonaxper) reported 37 minutes ago

  Gaming is dead at major retailers because they simply can’t compete with online marketplaces like Amazon and eBay when it comes to pricing. I see it myself. Over the past few years, I haven’t bought a single game from MediaMarkt in Germany or back when it existed, GameStop, because their prices were often just as surreal as the prices on the PlayStation Store. Instead, I bought my games from Amazon, eBay and other online retailers. I saw it again recently: Returnal for €79.99 at MediaMarkt. I thought wtf??I went online and found a used copy for €16.99. I didn’t have to think twice. But that’s exactly the choice consumers are going to lose. People shouldn’t care about how profitable their favorite corporation can be or whether a business model is convenient for the company. They should care about having more choices, more competition and more ways to buy the games they want instead of becoming completely dependent on the pricing of a single company. And as for the supposedly unsustainable development costs - the industry has been making enormous amounts of money from games for more than 50 years. They created this monster themselves by constantly increasing budgets, marketing expenses, executive compensation, shareholder expectations and profit targets. Now they’re acting like consumers are the problem because the industry can’t sustain the model it created? Maybe the solution isn’t taking away consumer choice. Maybe it’s time for the industry to stop spending like there’s no tomorrow. #SavePhysicalMedia #NoDiscNoBuy

• 
  Customercrusader (@Customercrusad1) reported 38 minutes ago

  Amazon customer service is getting terrible can't deliver yet want to give a new date by which the purpose of order is lost @amazonIN

• 
  Glitched Savings (@GlitchedSavings) reported 39 minutes ago

  Posting every glitch, price error and deal from Amazon/Woot on my page. Follow me and turn your notifications on so you don’t miss more deals like this. 🔔

• 
  Travis Bradberry (@DoctorBradberry) reported 41 minutes ago

  Assumptions are expensive. The best thinkers don’t rush to the first answer that feels right. They slow down long enough to ask better questions. What are we giving up? What does the data actually say? What would the strongest opposing argument be? What happens next if we make this decision? That is what separates reaction from judgment. Strong analytical thinkers know that assumptions are expensive. They use data to test their beliefs, probabilities to weigh risk, and simple explanations to cut through noise. They are willing to ask “why” until they reach the real cause, not just the most convenient one. They also understand that good thinking compounds. A small improvement in how you evaluate problems, make decisions, and challenge your own assumptions can create enormous results over time. The goal is not to be the smartest person in the room. It is to be the clearest. When you think clearly, you make better decisions. You avoid unnecessary mistakes. You spot opportunities earlier. And you stop confusing confidence with accuracy. Analytical thinking is a discipline: question assumptions, follow the evidence, simplify the problem, and keep asking what matters most. Better thinking creates better outcomes. Do you want more like this? 👇 📖 Read my #1 bestseller, THE NEW EMOTIONAL INTELLIGENCE (29% off on Amazon).

• 
  sachin rana (@ranasachin003) reported 43 minutes ago

  @theskindoctor13 With offline dynamic pricing this thing happens but for companies like Amazon or retailance retail or dmart where price are prefixed there is no issue because they cannot change the price according to means of payment hence cannot charge extra by any means.

• 
  hakimuddin burhani (@hakimuddinburh1) reported 45 minutes ago

  @AmazonHelp You cant do anything that I know. You are not capable to solve your customers problems. I just informed people who purchase goods from AMAZON.

• 
  Jay B☘️ (@JustJayJax) reported 48 minutes ago

  Sterling Point on Amazon Prime was terrible. The agenda was clear they didn’t care about a story or ending they just wanted to make it “INCLUSIVE “ and it made the show ridiculously unrealistic

• 
  Chris Gormley (@Chrisgormley) reported 49 minutes ago

  @rossiadam @Molson_Hart It’s worth noting that although issues do pop up with Amazon. For “no reason at all” it happens to the OP consistently. Weird huh?

• 
  sherri bourdage (@BourdageSherri) reported 50 minutes ago

  @FlipChicagoRed @ChicagoPatriot9 The delivery trucks are largest cause of accident now. Amazon literally invading, destroying small business. Small business were attacked and shut down by Amazon influence. Uncomfortable truth.

• 
  Kapil Sharma (@KapilSharma0022) reported 56 minutes ago

  @AmazonHelp @amazonpay Hi, thanks for the response. The link you shared does not provide any Amazon Pay support option, so I am unable to report the issue there. I have already contacted customer care several times, but I am kept on long holds and no ticket ID is issued.

• 
  𓅨 Pedro ✠ ✮ (@cowboyhatpedro) reported 57 minutes ago

  @Solo86B That sucks man, I always try to buy directly from Amazon, the only marketplace store that I usually buy is summitpark prints never had a problem with them and it always gets delivered faster than the estimated date. Glad that you could get another one! I want to read TWD soon

• 
  Archin (@archin27) reported 57 minutes ago

  @KanishDigital The creative diversity point is huge. We talk to brands spending across Amazon, Flipkart, and Meta simultaneously and the ones struggling almost always have a creative problem on one channel leaking into the others. They'll find a winning ad on Meta and just repurpose it for marketplace sponsored brand ads without thinking about the different intent. Same product, completely different buyer mindset.

• 
  Mr.Preet - ai/acc (@jsonpreet) reported 58 minutes ago

  I got scammed by e-commerce website. I was searching for Tapo 3mp-4mp indoor cameras, i didn’t get them on amazon or flipkart, so i tried google search and i found a site dealclear it looks like genuine site have more products and offers, so placed a order and it was COD option only, I still placed order without thinking any other thing, i received order today and i paid rs. 4462 and when i opened a box i saw there’s no tapo cam theres another company cameras with cheap quality. i tried to contact with site support team but contact number is not working, i got the order confirmation message on whatsapp, and i tried to call on that number no one picked up the phone. @CyberCrimePbInd

• 
  Pardhu (@kondalapardhu) reported 1 hour ago

  @AmazonHelp I understand that you can’t access my account here. But I have already contacted your team through chat. I’m only asking Amazon to ensure this issue is properly investigated and resolved, as my orders are being cancelled without my request.

• 
  miranda (@miranda910r) reported 1 hour ago

  @AmazonHelp @theraajvarma hi im also having some trouble, and my account is .com

• 
  World By Numbers (@Numberifyy) reported 1 hour ago

  Wall Street closed out this week at record highs. 📈 S&P 500: 7,737 points, first record close in 2 months 📊 Dow Jones: closed above 54,000 for the first time ever 🚀 Dow gained 900+ points in a single session 💻 Amazon crossed $3 trillion in market cap for the first time 🏭 Tech sector jumped nearly 5% on earnings 📉 VIX “fear index” down 11.6% over the week