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Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: errors, website down and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 28: Problems at Amazon

Amazon is having issues since 10:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 47% Errors (47%)
  • 33% Website Down (33%)
  • 19% Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Kinsley Website Down 56 minutes ago
Farmington Sign in 2 hours ago
Tyler Errors 3 hours ago
Leesburg Website Down 4 hours ago
Milwaukee Errors 4 hours ago
Charlotte Website Down 4 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • MuhamedHkimi
    Muhamed Hkimi (@MuhamedHkimi) reported

    News🚨: Microsoft and OpenAI have agreed to drop the software giant's exclusive right to sell OpenAI's AI models, opening the door for OpenAI to pursue deals with cloud rivals like Amazon and Google . Why Did This Happen? In a memo earlier this month, Denise Dresser, OpenAI's revenue chief, said the old partnership had "limited our ability to meet enterprises where they are." Critically, the new terms also solve a problem that was hanging over OpenAI's head since it signed its up-to-$50 billion deal with Amazon — that previous deal had put Microsoft in a legally awkward position.

  • PaulKardasz
    Paul Kardasz (@PaulKardasz) reported

    @Simon_Schuster There is an issue between how the data is entered and what's produced on the pdf. For instance, do a contribution analysis search and under employer search "Amazon Marketplace". I was told this error or the fault of the reporting committee.

  • prashantjs01
    Prashant Sonavale (@prashantjs01) reported

    @AmazonHelp You are just providing a fake link to connect Indhu, you also accepted that you don't have any answers to my question or resolutions to my issues

  • nikhil20077
    Nik Tiwari (@nikhil20077) reported

    @AmazonHelp Plz check dm. I believe my issues can be resolved by your help.

  • ShastryDhiraj
    Dhiraj Shastry (@ShastryDhiraj) reported

    @AmazonHelp As requested, I’ll make one final call to your team. If my issue isn’t resolved or there’s any misbehavior, I’ll immediately post all proof exposing how Amazon and the seller mislead customers. I already know the kind of response I’ll get, still, I’m calling one last time.

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @iadwait3 @iadwait3 Please copy the link and access it from a different browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link, it will redirect you to Amazon app where you can connect with our team via chat. -Indhu

  • Smit0912
    Smita Mrs India Earth (@Smit0912) reported

    @AmazonHelp No this is a false statement on your app mentioned. Need an apology and prompt delivery or else i will raise this issue further as i have done the payment.

  • michaelpatron0
    Michael Patrón (@michaelpatron0) reported

    @MehtabKarta Def part of the case but WH allowed me to go wider outside of Amazon. Was able to buy with 210K down while saving 148K on cost seg in year 1 - Owning a WH is an easy retirement plan.

  • sanghani_denish
    Denish Sanghani (@sanghani_denish) reported

    @VyaparApp @VyapareApp I would like to highlight an issue regarding my pending commission. As per your scheme, I was eligible to receive an Amazon voucher, but it has not been provided yet. I have fulfilled all the required conditions, yet there is no update on the status.

  • kaushalkiara
    Kauahal Shah (@kaushalkiara) reported

    @ToshibaTV_India am writing to bring to your attention an issue I am facing with my television I ordered this television on Amazon on 19th March, 2024.Recently, the screen has started showing random glitches and distortions, which is affecting the viewing experience significant

  • OMG_NATION007
    OMG_NATION007 (@OMG_NATION007) reported

    @AmazonHelp my issue hasnt been resolved yet. I need it to be solved by today itself.

  • SuspnRajaCaruth
    Suspend Rajah Caruth - #JusticeForUltimate23Dragon (@SuspnRajaCaruth) reported

    @Chad__15 @NASCARONFOX The Bestwick equivalent is Mike Joy & he's not the problem at FOX. The truck series could use Bestwick. Or Amazon, TNT, or the CW could give Adam Alexander a break & give Allen Bestwick one of his spots.

  • Harihans
    Harihans Singh (@Harihans) reported

    @amazonIN @AmazonHelp don't know what happened with your customer care services. False commitments and no right information on delivery timelines. Chat and call option not working properly in the Amazon app. Services are getting poor nowadays. Help me with my order delivery

  • Muhamma76994457
    Muhammad Waseem raza Qadri (@Muhamma76994457) reported

    @AmazonHelp I've contacted your team at least 50 times, but my problem hasn't been resolved. If you need to ship my order, please let me know, otherwise don't bother. I've been frustrated with your service for over a month.

  • Beatman1
    Ranting Man (@Beatman1) reported

    @scarletsilverr Come back in a few months and we’ll see if we have any clues to how Amazon wants to fix Voltron besides hiring Henry Cavill.

  • JasonL_Capital
    Jason Luongo (@JasonL_Capital) reported

    2. $AMD - Advanced Micro Devices Server CPU market share now at 41.3% with EPYC 9005 processors delivering leading AI inference performance. Large cloud providers including Amazon and Microsoft are adopting high core count EPYC chips for AI agent orchestration layers. Shares jumped 14% on Intel's earnings confirmation that CPU demand is structural, not temporary.

  • sanwariya_raj
    Raj Sanwariya (@sanwariya_raj) reported

    @AmazonHelp Iam already in touch with Executive Relations. Despite that, the same false “Rejected by Customer” update was repeated today without any call or visit. This clearly shows systemic fraud at Pilani Hub, not a one-time issue.Kindly ensure strict action n a monitored delivery attempt

  • MANISHR91296830
    MANISH (@MANISHR91296830) reported

    @Brooks_exe @Mandevil23 Any source to back your claims, cuz everyone says there's decline but not about top 20. Gen v as a show was trending globally in Amazon territories. In fact, A very similar superhero tv name Daredevil scored S3 even though it has never broken any disney+ records.

  • mermaidwrites
    🧜‍♀️ Writes (@mermaidwrites) reported

    @decastro_tony Yeah I have no clue. It’s always at least 3 weeks though. But USPS is NEVER fast. lol. It’s so slow I could walk my packages there faster. I just didnt understand why Amazon used them instead of one of their Prime-dedicated couriers.

  • CryptoCyberia
    Lain on the Blockchain (@CryptoCyberia) reported

    @ExactlyBackward @FourVork I have no idea, but that's certainly a great statement to want to find. My understanding is that, with the power of vibe coding, updates to things like Github, AWS, Amazon store website, Cloudflare verification, etc., are breaking for normal use, but it's possible that malicious entities are targeting these services ans finding exploits in the new code thst weren't there before. Then there's the other side, which I think you're hinting at, where malicious users are finding exploits that would have worked in previous versions and the latest versions, and then, naturally, the thought line goes "perhaps those malicious actors are using LLMs to find exploits that existed for forever in the code, and therefore, the increase in services going down is because of attackers using LLMs, not the services' teams making oopsies bc of LLMs.

  • sednahhh
    totally. (@sednahhh) reported

    I live in NYC, no shade, this should be a non ******* issue at this point. And don’t tell me to Amazon subscription ****.

  • bishtamit88
    Amit singh bisht (@bishtamit88) reported

    @AmazonHelp This is just a vicious cycle of lies and false commitments. Fix this ASAP or stop misleading customers.

  • Gorak1571992
    Goraknath Reddy (@Gorak1571992) reported

    @AmazonHelp @AmazonHelp Issue not resolved yet -Returned 12th March -Uploaded proof -Refund denied without proper verification -Contacted support multiple times -Submitted appeal link -Resubmitted again via Twitter link Still redirecting in loops Multiple customers reported seller #crude

  • alok_mba
    Alok K Shukla (@alok_mba) reported

    @amazon @JeffBezos , A previously returned defective refrigerator (Serial: 513908830) has been re-delivered for the 3rd time—even against a fresh order. Shocking to see Amazon recirculating rejected & defective products to customers. Asked to wait 30 days to fix this??

  • VikasRomy
    VIKAS SHARMA (@VikasRomy) reported

    @AmazonHelp @amazonIN @nch1915 Orders 407-0768809-1348353 & 407-1226357-2075560 falsely marked as “Rejected by customer” without any call or delivery attempt. Repeated issue. Small parcels delivered, but heavy items were ignored. Immediate action required.

  • de_pereznc
    Michel de Perez (@de_pereznc) reported

    tomorrow's problems already have an amazon review queue when will they ask for a return policy?

  • garv_dadwal
    Garv Dadwal (@garv_dadwal) reported

    @AmazonHelp Just now the delivery partner came in front of my house and called me but did not say anything and then when I went down he ran away. He did not make me wait even for 2 minutes and cut my call and I need my order today.Because I had ordered the medicine, I really ned

  • brijeshgshah
    Brijesh Shah (@brijeshgshah) reported

    @amazonIN @AmazonHelp I am tired of explaining the same issue to multiple agents with no resolution. Return pickup is still pending and my refund is getting delayed. It’s been over 10 days of continuous follow-ups with no proper response or action. Please escalate immediately

  • SahanaV_Journo
    Sahana Venugopal (@SahanaV_Journo) reported

    I've seen some chatter on here about Amazon ebooks costing as much as paperback books, so I just wanted to share the article I wrote that explores this very issue! 📖 Long answer: A complex combination of circumstances 🤏🏾 Short answer: Publishers and the pandemic Link below

  • mohanrajendran1
    Mohan Rajendran (@mohanrajendran1) reported

    @ICICIBank_Care Update on Amazon ICICI Card issue (Ref: 0013YaMWDBUQQYAF) @ICICIBank now asks me to close card + foreclose EMI with 4% charges just to apply fresh-despite issue caused by their misguidance. Unfair to pass burden for bank error Else escalating to RBI CMS @AmazonHelp