Amazon

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Outage Chart 12/07/2025 23:20

At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  1. Website Down (40%)

    Website Down (40%)

  2. Errors (34%)

    Errors (34%)

  3. Sign in (25%)

    Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesElk Ridge Website Down
United StatesLexington Park Sign in
United StatesPhiladelphia Website Down
United StatesChelmsford Website Down
United StatesAshburn Errors
United StatesDetroit Website Down
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • metamorhisnt Metamorphisnt (@metamorhisnt) reported

    Hi @Tesco - would someone please contact me regarding an @amazon gift card purchased as a present for me as it's not working and I've been told to return it to the store where it was purchased which is a 170-mile round trip. 🤔😳

  • maheshpateljdr Mahesh Patel (@maheshpateljdr) reported

    @AmazonHelp sir am mentally disturbed. My problem is still not solved. I talked to customer care 20-25 time but no one is ready to listen.sir I, have the original shoes in perfect condition. Your company has taken both my money and shoes.

  • AmazonHelp Amazon Help (@AmazonHelp) reported

    @pedropdvny We're so sorry to hear about this experience! Just to clarify, were you able to recover your package? For additonal clarification, are you experiencing this issue when a particular carrier ( Amazon, UPS, USPS, etc. ) is delivering? Keep us posted! -Andrew

  • ciannegcx Alexis (@ciannegcx) reported

    @AmazonHelp Well it came earlier than usual (Amazon usually come late) delivery driver was great even called to tell me the intercom wasn’t working. Problem is one of my items is the wrong colour after specifically choosing clear, I’ve been sent a black one. CHRISTMAS IS TOMORROW

  • irrixiatdowne Irrixiatdowne (@irrixiatdowne) reported

    @konotokotoha Terrible news! Santa was shot down over the Ukraine! ...that was a lie, actually the bad news is Amazon says my gift won't arrive until December 31. Santa is safe!

  • JimColeIsHere JimColeIsℍ𝕖𝕣𝕖 (@JimColeIsHere) reported

    @DarkMatterVA @rhowardbrowne I get it. Amazon will shut down now. Thanks. Used to get a kick out of customers who would threaten to never visit a large company. Like that would faze them in the least. Clue: It didn't.

  • YogeshDhumal86 Yogesh Dhumal (@YogeshDhumal86) reported

    @AmazonHelp Please update about following issue.

  • jasmeetbedi13 Jasmeet Singh (@jasmeetbedi13) reported

    @AmazonHelp I'm not understanding!! Amazon is not replying. Nobody is working on the issue!! #amazonsupport #amazonhelp #ConsumerRights

  • Bighneswar_4ui Bighneswar Malla (@Bighneswar_4ui) reported

    @AmitAgarwal Dear Sir, I have been contacting Amazon Customer care since October 2022,for one of the issues regarding my pay later account,but still my issue is not resolved .

  • silvenjade Serena Ivy: YYZ & FM2U | Vegas Jan 5-8 (@silvenjade) reported

    @brookekiss2 Please don’t buy a cheap one from Amazon - get a real one from X-Pole. It’s worth the investment when you’re hanging upside down from it. Mine is a pressure mount pole and has never damaged my ceiling.

  • SankaranSivara1 Sankaran Sivaramasubramanian (@SankaranSivara1) reported

    @AmazonHelp @AmazonHelp thanks. I did exactly what you asked for. Hope this is the last 12-24 hours I’ll be waiting for a reply from your team. If possible try to expedite and resolve my issue sooner as I’ve already been waiting for a month now.

  • R2D2_beepbeep R2 (@R2D2_beepbeep) reported

    @AmazonHelp Everytime I go through this there are no options for someone to speak or explain the problem!!!!! Amazon is fine with awful couriers who leave items in the rain, don’t knock or ring bells they just don’t care.

  • msmohsin97 Mohammad Mohsin (@msmohsin97) reported

    @AmazonHelp How Much I will have to wait ? I'm facing very much problem after blocked my primary Amazon account Please resolve it as soon as possible

  • Bennydog42 Chris Rabbit 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Democratic Socialist (@Bennydog42) reported

    @carolvorders @IpsoNews Clarkson is hoping that if he keeps his head down for a while, all this will go away, and people will forget about it. Hopefully before his Amazon farm series starts..

  • CLtothe MissLtotheC (@CLtothe) reported

    @darlingtonbc there’s a set of traffic lights broken on tornado way, the road near the yarm road business parks near where you turn off to go to amazon warehouse. Tried calling customer service and closed - thanks!

  • VaniChandna Vani Chandna (@VaniChandna) reported

    @AmazonHelp There is no place to share the screenshots .. no mail ids work .. I have already raised consumer court grievance against Hestia.. now amazon if doesn’t have an issue mail address I’ll just provide what I have n that’s it

  • nehapankajsinha neha srivastava (@nehapankajsinha) reported

    @AmazonHelp Can u please solve my issue? I m fed-up of following up...let me know the email link once again so that I can again contact you for the same issue. Please help ...m fed-up of messaging and contacting u. @AmazonHelp @amazonIN

  • optimistic03 G.P Bhattacharyya (@optimistic03) reported

    @AmazonHelp @amazonIN from 21st to 24th December I am waiting for the issue to get resolved and today also you are responding 'wait, they will get back to you' ? Is this the response you are referring to?

  • AmazonHelp Amazon Help (@AmazonHelp) reported

    @niksmishra Apologies for the issue regarding the Amazon pay account. Please elaborate more on what went wrong, we'll assist you. -Aania

  • jimtrot38886587 JT (@jimtrot38886587) reported

    @carlquintanilla Meanwhile Bezos Amazon is down by almost as much but zero mention and obsession from CNBC. All of Tech have been spanked

  • HAtsukoPeridot8 HRHAtsukoSummer817 (@HAtsukoPeridot8) reported

    But please do not worry about me I will keep trying to put up with these same type problems that is why I will have to keep using security measures that I bought from Amazon, US.

  • dvahey61 Daniel Alba (@dvahey61) reported

    @BPD_MN This is what shut down malls across this country, I worked at three different malls that were eventually closed because of hundred of teens hanging out on the weekends and stealing cars. Now it is escalating to shooting. Soon Amazon will be the only place you can buy anything.

  • ChulTimo Timó Chul (@ChulTimo) reported

    @Frank_Schaeffer Tesla stock is overvalued. Jeff Bezos owns more shares of Amazon than Tesla, but Amazon stock is down 25% this year.

  • sueurns thethoughtsofsueurns (@sueurns) reported

    Never had a problem with Evri or @amazon , seem to have their houses in order! #post #delivery #customerservice

  • YeahAboutThis My Account (@YeahAboutThis) reported

    @UltraDane Ever wonder why the globalist Government has deliberately weakened the police? It's because they are local & accountable to local people, the Gvt wants chaos so they can take central control. Also stores close down due to excessive shop lifting, turning shoppers to use eg Amazon

  • R2D2_beepbeep R2 (@R2D2_beepbeep) reported

    @AmazonHelp Why can you not see there awful couriers and try and do something about it? I will try the associate but I’ve been down that route before and it’s clear Amazon does nothing and doesn’t seem to care.

  • CCTV_etc Paul Dee 🗽 (@CCTV_etc) reported

    @AmazonHelp You never asked for an order number to check into the issue, just a generic reply. Not happy.

  • AmazonHelp Amazon Help (@AmazonHelp) reported

    @Ar1ndamBanerjee Sorry to know about the trouble. Amazon being a marketplace we can assist you with a return/replacement only within the return window. If it's post the return window, kindly contact the manufacturer to avail the warranty. -Afroz

  • devsworld debtapan sahani (@devsworld) reported

    @OnePlus_IN I have purchased One plus TV from Amazon. Pune hinjewadi location. TV is facing color distribution problems. Can't see anything. 14 months old TV. Please help .9820161425

  • mitulendra Mitulendra Rout (@mitulendra) reported

    @Crompton_India This is to inform you that my crompton geyser arno neo 25 litres has tank leakage issue and it is not working.  I have purchased the geyser from Amazon in December 2019 and I have the bill but unfortunately I have misplaced the warranty card.