Amazon status: access issues and outage reports
Some problems detected
Users are reporting problems related to: errors, website down and sign in.
Full Outage Map
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 7: Problems at Amazon
Amazon is having issues since 07:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Errors (47%)
- Website Down (33%)
- Sign in (19%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New York City
|
Sign in | 19 minutes ago |
|
Cleveland
|
Website Down | 29 minutes ago |
|
San Jose
|
Website Down | 1 hour ago |
|
Swedesboro
|
Website Down | 9 hours ago |
 Altkirch
|
Website Down | 24 hours ago |
 Bochum
|
Website Down | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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cate bligh (@catebligh) reported@tomfgoodwin Personally, I use my agents to browse amazon and other bottomless websites and they do a pretty good job at that. For work, I want them to do my repetitive busy work (update these 5 blog posts, create 20 email automations with this branding, build this weeks newsletter, etc) that they are still terrible at and quicker if I just do it 😖 My most common work-related use case that they manage to do is essentially, "read all these websites and get me the information I need"
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FullHollow (@MateriaHigh) reported@dyingscribe Its a bad comparison. The problem isn't that the forklift exists , its that it looks like it was stolen right out of an Amazon warehouse Itd be like I that jet ski had a fiberglass body and had "KAWASAKI" written on it
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PRITHVI (@ONEPRITHVI2003) reported@AmazonHelp @amazonIN My Xiaomi earphones were supposed to be delivered by May 5, but I still haven’t received them. This delay is really disappointing. Please check and resolve this issue immediately. Order id ending with 5542 #amazon
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Demix James (@kxngdemix) reported@AmazonHelp @amazon Yes, I do need help because I’ve been lied to. You are not publishing my review. Said 5 days to give me the money back, no response neither. Putting my voice down and lying to me.
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Christopher (@HecksArtificers) reported@davec_NH We stream Vulu/Fandango and Amazon prime shows regularly- no issues. We used to be on Comcast and we had nothing but trouble with service cutting out, stream interrupted, buffering you name it. The only time we have had internet interrupted is when the kids unplugged it without knowing.
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Temple 8 Research (@Temple_Eight) reportedIt was briefly looking like I was going to be right on the earnings call. They said they're right words and sequential growth is down but it looks like they plugged the whole of losing Amazon with Meta/Nvidia. The Renasas high margin revenue eases the debt fears as well. It was a high risk high reward position if it had paid off. Can't score without taking shots.
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Pàtél ràkésh (@Real_Rks1) reportedMy boat Blue tooth not working. One month ago provide me and boat customer service not any help #boat @AmazonHelp @amazonIN please replace or refund provide me
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katrina! (@kxtrinam) reported@AmazonHelp no, i know you can do something. this is the first of your Alexa ads to actually trigger my devices. this has never been a problem before. can’t you take the ad’s audio recording & import it into your Alexa system so it isn’t a trigger?? asking ME to change my wake word is crazy
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shelly (@shelly_400) reportedArtist should pull there products and music off amazon or any outlet 7am if they have a problem stop being performative yall look dumb for real !! If i was bezos or any ceo I'll do the work for you for sure
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The space bear (@Spaceurso) reported@ZackKorman No ... major production issues from vibe coded crap will cause the CEO/CTO to issue a "no more" mandate ... and then work out how to rehire the talent (see amazon)
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savip. (@savipww) reportedDo you understand what Anthropic just did? they just partnered with SpaceX to put AI in space > secure a $30 billion compute deal with Microsoft > lock down 10 gigawatts of power from Amazon and Google > drop $50 billion on US AI infrastructure > realize earth does not have enough power left > take over all 220,000 NVIDIA GPUs at the SpaceX Colossus 1 data center > casually announce plans to build multiple gigawatts of "orbital AI compute" everyone else is fighting over local power grids Claude is literally going to run from orbit
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Longhorn Sloth (@LonghornSloth) reported@sevtwusi @littlejoeward @darkacademician In the 50s the concept of Amazon didn’t exist. The Bezos problem is that the former turned a dot com bookseller into the ultimate global sales/delivery platform, with a side business running half the global web infrastructure and also a studio/streaming platform.
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Linas Beliūnas (@linasbeliunas) reported@iGiannnis Amazon is in trouble?
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Manish Meena (@meena_manish_rj) reported@AmazonHelp I have already contacted your team 3 times in the last 3 days, but my account is still locked. Please resolve the issue instead of asking me to call again. Not Solve Bad Service Amazon In India
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Better together (@Scotland__UK) reported@rushicrypto nice idea but bezos doesn't actually have that money. That money is not sitting in his bank account He owns shares in amazon, if he starts selling them, the company share price goes down & it signals trouble Same for all mega billionaires, they don't even have 5bn in cash
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Dr. Ajeet Kumar Dwivedi (@ajeetbhu07) reported@AmazonHelp My refund issue has not been resolved yet! Is there some kind of fraud going on at your company?
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ABHINAV GUPTA (@IAMABHINAVGUPTA) reported@ZeptoNow @zeptocares I have been mailing for days and getting no feedback for my issue where I got empty amazon pay gift card. You have a really pathetic after sale support. Kindly reach back if you have any support team.
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deanehoe• ॐⓋ🍉 (@saarhairadha) reported@AmazonHelp I did all that and still the same problem. The video does not play upon clicking it. Last night it took me around 7-10 minutes for it to play and on the next episode it stopped again
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Diana Wyman (@dkgwyman) reported@bluhue123 ✋ I expect Amazon problems coming
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Amazon Help (@AmazonHelp) reported@NiteshAgr04 @NiteshAgr04 Please copy the link and access it from a different browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link, it will redirect you to Amazon app where you can connect with our team via chat. -Indhu
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James Fredley (@JamesFredley) reportedAmazon Prime has weird green artifacts in the video on occasion, especially during Clarkson's Farm and Paramount Plus has had a number of issues over the last year requiring an app or system restart.
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Lynne Earle (@lynne_earle) reported@AmazonHelp Thanks, I have tried but it won't even let me sign in to follow the instructions
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Martinlundqvistauthor (@Martinlundqvis1) reportedFree books to the world. After short stint at promoting and selling my books at Amazon (Amazon made money, I lost money, the readers lost money), I am back at giving them away again (as it would seem mostly on Google Play. ) What better way to give away books, than using Google Translate as the translator and ChatGPT as the cover translator. Sorry Grok, but your book covers stink; your book editing is good though, well worth the monthly 12 dollars! Some of you might ask, doesn't Google Translate produce terrible translations? Well, that kind of helps. Average English review: The book was bad = Sad Martin Average Spanish or Portuguese review. The plot was great, but the translation was poor. = Happy Martin, Indifferent Google. I was going to make the Spanish, Portuguese, French, German, Italian and Hindi markets happy today, but unfortunately there was a spamming cap so some of you'll have to wait until tomorrow. ;)
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Branka (@branka_rovic) reported@AmazonHelp I have been trying to get in touch for days !!! I cannot login to access the chat and have not been told why my account has been suspended ? I only purchase from the account I have tried emailing , calling - no luck
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Baloney’s Back (@BaloneyBack) reported@GMB If the government cracked down on fraud (Rishi Sunaks wife and furlough, Michelle Mone , Anthony Bamford (jcb) Alastair Chambers defrauding the council or if eBay Tescos, Amazon paid their taxes we all would have more money in our pockets instead of being in theirs
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goku (@0xgoku_) reported@Cointelegraph stay away from analyzoors constantly reasoning 95% pullbacks with amazon aws analogies doing survivorship biases run away from virtue signalers mute binary biasers block people who made a coin their identity avoid the „this time is different” crowd, it never is, they never learn most of ct is a short term game with short term people pretending otherwise, stick with the ones who play long games, cheers naval if a founder needs 10 threads and a podcast tour to explain the tokenomics, the tokenomics are the problem if you can’t understand how value accrues to an app or a protocol in one read, there is usually no tangible value accrual before chiming in first understand the alignment between protocol direction (foundation/founding company) and token eg: hype very aligned, polkadot not aligned, ethereum both: aligned and not aligned, solana aligned, cardano not aligned respect the market over the narrative, especially when they disagree, but don’t overdo it, cardano, stellar, ripple are still top 20 don’t chase single digit yields with 6 figures if you are an impulsive emotional decision maker irl, better run away from crypto or don’t cry here later on
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Kazuma (@Kazumastatics) reportedthe headline you should write next isn't in your head it's in the data reviews on amazon and your shopify store reddit threads where people complain about the problem youtube comment sections under similar product videos forums and facebook groups in your niche quora answers from people experiencing the pain mine all of it for the exact phrases people repeat that's your headline if you only read your own reviews, you're talking to existing customers the avatar you haven't sold to yet is talking somewhere else
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srinivas (@srin54slm) reported@AmazonHelp Back to square 1. I don't find the problem listed in the customer service page. I can't keep on with a bot. If you are a human, then call me. I hv told my problem already. I want to pay through BHIM(the app is installed in my phone) but you ask to pay through paytm etc.
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Trevor Green (@trevogre) reported@JBlunt1018 @Gulfexplorer1 What is your agenda here? No H1-B and NO OFFSHORING. You think these companies are entitled to cheap labor? So they can be competitive. Amazon decimates retail playing these games and making it seem like it is inherently cheaper to buy online. All that’s happening is we are picking winners and the winners are foreigners. While bezos funnels his money to give Katy Perry rocket rides. Seriously. What is your agenda with pretending there is nothing to see here? We want American college grads to have job opportunities at 1st world wages and with 1st world labor conditions and if our corporations don’t like it just shut them down. They can be Amazon India and sell in the Indian marketplace.
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Manan (@SeriesCrux) reportedOracle. Amazon. Meta. Atlassian. Coinbase. 80,000+ jobs gone in Q1 2026. every company said the same thing "AI restructuring" but AI didn't take these jobs, it just gave a cleaner excuse to fix the pandemic era overhiring.