Amazon

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Outage Chart 02/20/2026 06:20

At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  1. Website Down (47%)

    Website Down (47%)

  2. Errors (31%)

    Errors (31%)

  3. Sign in (22%)

    Sign in (22%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesColumbus Errors
United StatesDayton Website Down
United StatesKansas City Website Down
United StatesGautier Website Down
United StatesAzle Website Down
United StatesNew Windsor Website Down
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • ipatty1 Steve (@ipatty1) reported

    @AmazonHelp I’m experiencing a CS11 error code while using the Amazon app from my iPhone Xs Max. The iOS is current. I reinstalled the app and rebooted my device. I’m based in the U.S. It seems others are experiencing the same problem in other geos.

  • whatthenicole nicole (@whatthenicole) reported

    @amazon CS11 issue me one more time I dare you 😡😡

  • slim_douglas christina douglas (@slim_douglas) reported

    @ANDIBABY8 Best get it from boots or amazon ok, take your blood pressure & write it down & date time etc., maybe 3 times or twice a day, is normal doctor asking you to do it yourself, when u go & see him he can then campare.

  • JoshHelaku ジョシュ 🏁💜💛🖤 (@JoshHelaku) reported

    Amazon Prime been shipping mad slow these days

  • Timgerbreadman Tim Vo? (@Timgerbreadman) reported

    Yes he isn't super wealthy, but he signs an exclusive partnership with Twitch, owned by Amazon, and plays ads to make even more money through his partnership. I don't have a problem with that. However, when you believe suffering is bad, then you are morally obligated to act.

  • avahayes2351 Ava 🌈 (@avahayes2351) reported

    @amazon can y’all fix your app please? i can’t check my orders at all and i need to know where a birthday present is

  • Jimmy84347180 Jimmy (@Jimmy84347180) reported

    @amazon FIX YO APP BRUH😭😭

  • chocolatethanqq thickums ❤️‍🔥 (@chocolatethanqq) reported

    Amazon is down , I need to order something 😠😫

  • Wildcatty11 Jortney (@Wildcatty11) reported

    Anyone else having issues getting into their Amazon account today?

  • samglovelover Samantha (@samglovelover) reported

    @LeatherAmber I have the same problem with Amazon.

  • QueenNdia N❤️ (@QueenNdia) reported

    Why is the @amazon app still down?!

  • StevenClarkson Stevie Boy (@StevenClarkson) reported

    @amazon is down and their are Ronaldo to Man City rumors going around….end of days

  • mamashleeee ashleigh (@mamashleeee) reported

    I hate when something is labeled as prime on Amazon but ends up taking a week+ to get here. Such a first world problem. But seriously. It’s annoying.

  • lordbeauly Michael Chisholm (@lordbeauly) reported

    @AmazonHelp I'm gett this error message when accessing the app. Please advise. Thanks

  • ApurvaAngadi Apurva Angadi (@ApurvaAngadi) reported

    @amazon @amazonIN Facing CS11 issue since morning , waiting for fix to be deployed 😔😞

  • n3v3rduplicated N3v3rduplicated (@n3v3rduplicated) reported

    Hey @amazon please fix your app :-)

  • sandraaruby_ sandra (@sandraaruby_) reported

    Is my amazon app the only one down ? It hasn’t been working all day I’m trying to track my packages that I am getting today😒

  • _ConstantHustle Marlon S (@_ConstantHustle) reported

    If you’re experiencing that CS11 error code on Amazon, update your app in the App Store (iOS users only).

  • Jitters_TL Velvet (@Jitters_TL) reported

    @RucioDonk they control what goes on the quest, they have actively shut down other companies that are competing with them they have straight up stone walled some developers. if it stands to cause face book a loss in money they will either buy it or destroy it. its just like amazon

  • Phx_of_Metal PhoenixofMetal (@Phx_of_Metal) reported

    @evil_scott The incident where GW had Amazon take down a book listing for using the words “space marine” in the title when the book wasn’t about Warhammer and was literally a kids book about a marine who goes to space comes to mind.

  • ItsSimplyBelle 💋 Belle Michelle 💯 (@ItsSimplyBelle) reported

    @whatthenicole @amazon If you have an Amazon app error of CS11, update the app on your phone. It’s now working.

  • _Kittylove2 👑Queen Khay 👠 (@_Kittylove2) reported

    I’ve been waiting for @amazon to fix whatever is going on on this app for hoooouuurrrrsssssss 🥴

  • ItsSimplyBelle 💋 Belle Michelle 💯 (@ItsSimplyBelle) reported

    @Carolynnexoxo @amazon If you have an Amazon app error of CS11 on iPhone, there is a new update. Update app & you’re good.

  • bbeombby beomie (@bbeombby) reported

    why is amazon down 😭

  • lordbeauly Michael Chisholm (@lordbeauly) reported

    @amazon @doodlebug4687 I'm getting this error when using the app An error has occurred. We will do our best to fix it. (CS11)

  • _ConstantHustle Marlon S (@_ConstantHustle) reported

    Anyone else Amazon app not working for them?

  • bullsandbears0 D1 (@bullsandbears0) reported

    @UPS Your “pick up” driver here in Kirkland, Wa is literally the worst. I’ve had problems 4 times now with picking up a returned @amazon package. Are they just lazy?

  • Isle0fCats s (@Isle0fCats) reported

    @AmazonHelp error code cs 11 ): since this morning (UK)

  • ItsSimplyBelle 💋 Belle Michelle 💯 (@ItsSimplyBelle) reported

    If you have an Amazon app error of CS11, update the app on your phone. It’s now working.

  • Eudora38062363 Eudora (@Eudora38062363) reported

    @thefeuerball @amazon @AmazonHelp The same problem as you! How could we fix that?