Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (47%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Errors	4 hours ago
Edison	Website Down	4 hours ago
Dallas	Website Down	5 hours ago
Lynchburg	Errors	10 hours ago
Los Angeles	Website Down	11 hours ago
Paris	Errors	15 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bizzi (@Crypt0Bizzi) reported 2 minutes ago

  He uses Claude to find dropshipping products nobody else is selling. Not TikTok trends and bestseller lists. He dump thousands of 1-3 star Amazon reviews from top listings into Claude and ask it to find the exact complaints everyone is copying. It spots broken hinges, bad wicks, weak materials (problems that show up in hundreds of reviews but nobody fixed). Then it validates suppliers, writes outreach, and helps calculate real margins. One collapsible pet bowl with a snap-lock (instead of cheap hinges) delivered 51% net margin. > Review mining has always existed. > Claude just made it brutally effective. Smart ones let AI read what customers are actually angry about and build the version that doesn’t suck.

• 
  Neel (@neel011) reported 2 minutes ago

  @AmazonHelp I see nowadays it show item will deliver next day while buying but then it delivers 2-3 days later. This is not good. Fix it.

• 
  Adarsh Vats (@heyakv3) reported 3 minutes ago

  @AmazonHelp It’s useless Its not working now also, @JeffBezos I know this won’t going to put any impact but lately I have realised Amazon overall services and quality both has gone down. Anyways will cancel the order go to @Flipkart

• 
  Raw Nick (@RawNick177142) reported 3 minutes ago

  @AmazonHelp come in dm and talk about this matter please until you don't solve this problem personally i will keep tweeting regarding this problem

• 
  RetiredArmyOfficer (@budpar3) reported 7 minutes ago

  @lady_valor_07 You bet!! It would be a nice down payment on my wife’s weekly Amazon.

• 
  Ethan Greenberg (Ethan in Richmond, VA) (@egreen4325) reported 9 minutes ago

  I slept on it...I'm still upset about the way the @Cavs game went last night. So many errors. Now it all comes down to a game 7. Let's hope the players have short memories & can use home court to their advantage. Also, Amazon should stay in their lane. The production & quality of the broadcasts on Prime have been awful on so many levels. @NBA, choose your broadcast partners carefully.

• 
  Stephen Forte (@stephenforte) reported 9 minutes ago

  Amazon called it user error. Technically correct. The audit log had no separate identity for the agent. The action was attributed to the human. The autopilot crashed the plane and the flight manifest only listed the captain.

• 
  Parmesh Khanna (@khanna_parmesh) reported 11 minutes ago

  Ordered a OnePlus Nord CE5 on 23 Apr via Amazon, delivered 26 Apr. Device was defective from first use—battery error “not genuine”. Submitted at OnePlus service centre (Andheri, Mumbai) within 24 hrs (27 Apr). @OnePlus_IN @onepluscareIN @AmazonHelp (1/2)

• 
  Kaustubh (@Kaustub35737102) reported 16 minutes ago

  @AmazonHelp No this link not working at all

• 
  des is ia for finals (@virtualrealitae) reported 17 minutes ago

  why the hell did my Amazon driver deliver my package rn... it said btwn 4-8... they get down. they don't play

• 
  Althea Verity (@Barbara63415614) reported 19 minutes ago

  @AmazonHelp Hi, I have a problem with Amazon. I bought a camping cooker to be send to someone. I was charged with it and the money are still taken from my account, the item was supposed to be delivered on the 27.04. But it didn't. How can I contact u, I can not log into my account.

• 
  Raw Nick (@RawNick177142) reported 19 minutes ago

  @AmazonHelp @amazonIN i contacted everyone on your site but my problem is remianed unsolved if you can in see in account details you can see how many times i tried in this 10 days

• 
  Taranveer Atwal (@taran_atwal) reported 21 minutes ago

  @JennaFryer Streaming will always be inferior to cable/satellite unless they adopt DVB-IP (multicast) rather than using CDNs which require multiple hops to reach and susceptible to interference. What do you do when the cloud provider the CDN runs on has a major outage which Amazon has had

• 
  Human Nature Insights (@HumanNatureX) reported 21 minutes ago

  @localcheetowife Let's take Jeff Bezos and Amazon for example. I'm sure in your mind you think Amazon is terrible, yet you still order products from there, like everyone else. People's actions speak the truth, Amazon is the most successful online marketplace ever created. Same day shipping, free returns etc are impressive to manage, no other country has achieved what Amazon has. So, of course you really want to believe it sucks, yet everyone uses it, because their actions speak the reality.

• 
  New Trucker Mike 🚛 (@NewTruckerMike) reported 22 minutes ago

  A guy in my church works for DOT. I sat down with him one day and explained that when he's doing inspections, taped on info plus lots of sticky tape streaks combined with an Amazon trailer on a non Amazon truck is a sure way to find a problem. A few weeks later he told me that they did a big blitz and pulled a dozen Amazon trailer attached rigs off the road. Doing my little part where I can. 🫡

• 
  Vinit Gupta (@vinit_5599) reported 26 minutes ago

  @AmazonHelp Still after so many days my issue was not resolve

• 
  Amazon Help (@AmazonHelp) reported 31 minutes ago

  @RISHABH81537677 Please copy the link and access it from a different browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link, it will redirect you to Amazon app where you can connect with our team via chat. -Indhu

• 
  Eric Stoltz’s Dog (@quiversnatch) reported 34 minutes ago

  @FutureAZA Did you have these symptoms before we started WW3? During the genoc¡de in Gaza? Or do you only get tummy aches when your Amazon Prime dopamine fix hits your wallet different? 🩺💉💸

• 
  Dinesh Tamdiya (@dineshm90660812) reported 34 minutes ago

  @AmazonHelp This is a generic reply and doesn’t resolve my issue. The delivery agent refused delivery despite it being out for delivery. Please escalate and ensure delivery today.

• 
  Lincoln 🇿🇦 (@Presidentlin) reported 37 minutes ago

  The idea that the labs are going to do it all and get it right is still funny to me. It doesn't help that every 5 years we have to go through this thinking. Meta/Google/Amazon have all been boogeymen in the past, yet it was not really deserved. There's also probably a mythical man-month version for AI agents, where throwing x10 more agents at a problem slows down a project, not speeds it up. You can extend that to non dev tasks.

• 
  Sachin R (@SachinR114770) reported 38 minutes ago

  @AmazonHelp If you have issues with it why would you show that in your app. Why you promise customer that it will be delivered on this day. Have you lost your policy?

• 
  Vladimir Trbojević (@the_dovlat) reported 38 minutes ago

  At first, it’s small. A glitch. A delay. Something that doesn’t belong. You ignore it. Until it starts looking back. 📖 The Secret of Ordonex 📖 The Truth of Ordonex Available on Amazon and Goodreads.

• 
  d De (@jyngkol) reported 41 minutes ago

  @amazonIN @AmazonHelp Delivery agent arrived smoking a bidi, refused to come to my 2nd floor flat and asked me to come down. On refusal, he may falsely mark delivery again. This is repeated behavior. Take action. ID: 171-6775725-7144302

• 
  Abhijeet Sarkar (@bethechange0310) reported 50 minutes ago

  @AmazonHelp As I said earlier,your social media team and escalation desk is absolute and pure useless. I will see how to have the issue resolved. No further help required from your useless team.

• 
  Micki Lee (@MickiD216) reported 50 minutes ago

  @AmazonHelp The problem is I can’t log into my account, a message shows to check email, when I check email it says to log into account, so I go into log in and see the message to check email again!

• 
  Michael Farley (@farley_mic64208) reported 51 minutes ago

  Hey @OperHealAmerica Idk if I'll be going to the movies. My roommate just came back with her daughter & Popcorn ALONE was $10 ... I'll watch YouTube & Amazon Prime and fix my own popcorn 🍿🙃

• 
  Scriven's Lair (@naofaith_scri) reported 53 minutes ago

  The biggest problem with BookTok is NOT the women who read Y/N CEO Dark Romance Slop on Week 69. The biggest problem is influencers on BookTok who worked with Amazon with their Audible sponsorship while also preaching Amazon is a bad company.

• 
  Peter Hitchens (@ClarkeMicah) reported 54 minutes ago

  .@paultrowntree Compared to the vast extra cost of high-friction lorries, probably about £20 billion a year, this is in a pinprick. I think big lorries also have to break their loads before delivering. I don't see Ocado or Amazon using 44-ton trucks down my street.

• 
  هالـﮧٌ ' (@ihalah) reported 54 minutes ago

  @khaled @AmazonHelp Stop hiring Egyptians at Amazon Saudi Arabia and this problem will end 👍🏼👍🏼👍🏼

• 
  _H (@yupitshim) reported 58 minutes ago

  @amazon @amazonhelp CRITICAL: My return order for WildHorn leather belt STUCK for 2+ days. Pickup CANCELLED April 30. ZERO communication. No way to contact support. Even chatbot Rufus says they can't help. System completely broken. Demanding IMMEDIATE pickup & refund. #AmazonFail