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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
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Website Down (47%)
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Errors (33%)
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Sign in (20%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Francisco |
Website Down | |
 Kingston upon Hull |
Errors | |
| Austin |
Errors | |
| Gibsonia |
Sign in | |
 São Paulo |
Errors | |
 Adelaide |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Brad Ballanger
(@BradBallanger) reported
@AmazonHelp It says a delivery was attempted. Then, after the driver I called outright refused to come back two blocks to give me my package, Intercom lied and told me it would arrive here by 9PM. Surprise, I call again and a different agent says now it's coming Monday. Unacceptable. Fix it.
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𝐊𝐲𝐥𝐞 𝐆𝐫𝐚𝐧𝐭𝐡𝐚𝐦
(@kylegrantham) reported
@AvianDentures @mattyglesias You’re missing a key component - she supports it as an alternative to taxing the rich & corps The ultra-wealthy & corps like Amazon need to pay taxes, and at the actual rates they’re supposed to pay Just throwing a new tax in that they’ll also offset doesn’t fix the issue
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Amazon Lightsail Speedtest Bot / Un-Shadowbanned
(@LightsailSpeed) reported
Server: Rakuten Mobile , Inc ISP: Amazon PING: 8.666ms Download: 230.45Mbps Upload: 116.22Mbps
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David Brown
(@DavidBr39233793) reported
@AmazonHelp it not even taking me to 2 step verify now its saying my email/password there is a problem...where as before it was saying it was fine but needed 2 step verify
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Demi
(@namesdemi) reported
I can't shake this hurting feeling that Amazon support may have just shunned me because I'm Nigerian and they probably just assumed I'm a scammer based on the nature of my account problem.
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Ania Pączek 🍂🍁🎃☔🧣
(@hexaSSC) reported
@playnewworld How about, in stead of using a spoon to fill the pool, get more server space to accommodate us, since we paid for the game we are unable to play... It's not like Amazon can't afford it... #NewWorldMMO
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Demi
(@namesdemi) reported
I can't shake this hurtful feeling that Amazon support just shunned me because I'm Nigerian and they probably just assumed I'm a scammer based on the nature of my account problem.
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Sarah
(@chronicwhovian) reported
@bbcdoctorwho the Evil of the Daleks on Amazon Prime Video doesn’t have subtitles. Please fix this. Thank you.
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The Wild Monkey
(@TheWildMonkey2) reported
@Patriot4_1A WTF, thanks for parroting AOC ****** catchphrase....just drop Favebook and don't buy **** from Amazon. Problem solved. Repeating the "tax the rich" bullshit just gets the commies closer to their goal.
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Wilson
(@itswilho) reported
Amazon is cracking down on sellers and delisted >50k Chinese merchants affecting $15B in revenue in 2021 alone. @thePandaily There is a shift in strategy for Chinese sellers doing e-commerce in U.S where they cannot rely solely on Amazon and need to diversify its strategy. 🧵👇
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Thomas 📈📈
(@TKGLikesStocks) reported
@brett6baile @bankrollstockz Since spy is just the top 500 large caps/mid caps, if the major large caps are red, more specialty FAANG, which I believe makes up more than 20% of spy itself. (Facebook, Apple, Amazon, Netflix, google) then spy is hard to predict. Cause these stocks can move 20 points up or down
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Amazon Lightsail Speedtest Bot / Un-Shadowbanned
(@LightsailSpeed) reported
Server: Rakuten Mobile , Inc ISP: Amazon PING: 6.673ms Download: 245.33Mbps Upload: 106.38Mbps
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Flynn Rider
(@UFOMJLeader) reported
@DizzelW @SethAbramson When they get the vast majority. Then they will hunt the remainder down in the Amazon. I hope I'm wrong.
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Direstar
(@DirestarTV) reported
@PatStaresAt 1 : The game is really just okay, and has tons of technical issues right now, but hey the hypetrain is truly undeniable. 2 : Amazon doesn't deserve your money but I bought Diablo 2 so I got no room to talk 3 : Could be a fun game to stream so maybe?
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Twoface632
(@twoface632) reported
@AmazonHelp And let me help you with your next response... Please contact Amazon customer service with details so we can help you... Would you like me to go down the script your people use each and everytime your delivery contractors make you look stupid... Or are you figuring I already know
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Amazon Help
(@AmazonHelp) reported
@DavidBr39233793 Thanks for letting us know. If you're unable to sign in to Amazon because you don't have access to the mobile phone that we've asked you to use to confirm your sign-in, we ask that you contact us for help restoring access. We hope you'll give us another chance. -Anne
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Lu$y
(@LipGloss_Shawty) reported
@AmazonHelp Hey Ray so my problem is multiple items are being delivered to a mail room and not in the parcel locker. This gives anyone the opportunity to steal the package.
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Daniel Hawkins
(@d_hawkz) reported
John Wick but instead of a dog its an Amazon robot and he spends the rest of the movie hunting down those guys so he can thank them profusely for killing it
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Jon Bronson
(@R4YVEN_) reported
@playnewworld It's a fair attempt to solve the issue but I feel a short sighted one. What should be worked on, and under Amazon is doable, is increase server size by at least 500. The world is massive. It can sustain more players. Then there's not a need for exclusionary "features".
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David Brown
(@DavidBr39233793) reported
@AmazonHelp no i not going and buying a phone just to your broken system i just cancel my debit and buy hard pysical ersions of my books in future that nobody can take from me when im half way through reading
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Howard Radziminsky
(@IsGodanatheist) reported
@Pamminn @JeffHJR87 @AyannaPressley Amazon is now at $18 per hour minimum and will train people. Costco at $17. Target $15 plus. The labor problem is for businesses that have been built on poverty wages. If Amazon can pay $18 per hour for work from home, why would they work at Taco Bell?
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Conor Mac
(@InvestmentTalkk) reported
@PelotonHolder @10BaggerDan Hi did u know amazon went down 103% and now its the biggest stock of all and made lot of money. Buy and hold forever and it works out
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Humza_Mania
(@Humza_Mania) reported
@amazon Your lazy driver left my groceries 3 stories down, outside by the mailbox. That was my reason to smile today. Never again smh
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Aswin Rajeev
(@aswinrajeev) reported
@AmazonHelp @AmazonHelp it’s been several hours and there is no fix yet?
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POT-TREE
(@Pat2eZ) reported
Hey Amazon fix your ******* servers and fix your ******* queue times. Im so ******* over waiting 4 hours to play then getting kicked out of my queue
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Twoface632
(@twoface632) reported
@AmazonHelp Honestly this is only my 3rd order since the last screw up by Amazon and here we are yet again with the exact same problem a problem I've been told countless times wouldn't continue to happen and yet continues... I wonder how many people you do this crsp to daily..?
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Steve
(@SteveHa39816266) reported
@AmazonHelp Not this minute but this is a 3 year problem. Called numerous times to no avail I have to have my packages delivered elsewhere and I have to drive to get them. Why are my packages constantly delivered to wrong address?
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AlphaLifeCode 🇮🇳
(@AlphaLifeCode) reported
@AmazonHelp And....I tried it. Chatbot - Useless because my issue is not listed. Callback - You guys won't call back because its a non-India number. There is no other support option other than Twitter listed in your site!! All in all good bye to useless @amazon @amazonIN
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Spicy Lawman
(@LawmanSpicy) reported
Hey @AmazonHelp I received an item I didn't order in my most recent delivery; most likely an error when packaging at the warehouse. How do I return it?
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Paul Reynolds
(@MugOfPaul) reported
@ali_heston Oh yeah, I am aware… a little surprised Amazon doesn’t have the same issues. UPS seems to treat people well?