Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (45%)
• Errors (29%)
• Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Gaillac	Sign in	20 hours ago
Bagneux	Website Down	21 hours ago
Rahway	Errors	21 hours ago
Saint-Ouen-l’Aumône	Errors	22 hours ago
Le Vaudoué	Website Down	1 day ago
Moreuil	Website Down	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mail box (@mailbox28564784) reported 29 seconds ago

  @amazonIN @amazon kindly update the my refund (Order No. 404-2522400-1760324). facing multiple times issues However, I received a completely wrong product. I immediately contacted Amazon Customer Support and reported the issue.

• 
  Prasad (@phantomblr) reported 2 minutes ago

  @JeffBezos @amazonIN @AmazonHelp Your aps haslve become **** off late. Unwanted permissions, difficult to navigate,stupid ai help bot,issues navigating to realtime agent support. And to top it, prime doesn't play audio on external speakers earc. Pathetic.

• 
  BlackFlagOfDeath™☠ (@BlackFlagOdeath) reported 3 minutes ago

  @AmazonHelp the prime tv app for the xbox is broken. I can't access my subscriptions purchased through Prime because you get stuck on the live tv tab. I just paid for a sub to Apple tv and can't access it via the xbox prime app.

• 
  Billionaire Hacks 🔶 (@CelestineDash) reported 3 minutes ago

  Your statement that "there is no additional action we can take" is precisely the problem. According to Amazon's Payment Service Provider Program requirements, Amazon didn't arbitrarily remove you, you failed to maintain mandatory compliance controls. Specifically, you were required to implement: Know-Your-Customer (KYC) verification Sanctions and denied party screening Anti-money laundering controls Comprehensive risk management controls These aren't suggestions. These are conditions for participating in the program. If you were removed, it means you failed to maintain these standards. There absolutely IS action you can take: Remediate your compliance failures Implement proper KYC and AML protocols Work to reapply for the program once you've addressed these issues Communicate a clear timeline to affected authors Telling thousands of authors "there's nothing we can do" while their livelihoods are on hold is unacceptable. Your responsibility is to fix what went wrong operationally, not to pass the blame to Amazon. Authors trusted you with their income,accountability matters.

• 
  Kutark Validus (@KutarkV) reported 12 minutes ago

  @JiltedValkyrie I had the same issue. Wouldn't surprise me if ******* Amazon threatened gify (sp?) with a lawsuit if they didn't pull them, since we were so succesful at annoying them.

• 
  Duan (@Duan_TheD) reported 15 minutes ago

  @AmazonHelp ordered an RTX 5080 on June 8, chat support twice gave me false info to cancel/re-order, and now my delivery is delayed by 2 months. Chat is broken and repeating the same script. Can a supervisor DM me to fix this?

• 
  Nomad (@johnross27nov1) reported 18 minutes ago

  '...Left-wing billionaire and Amazon founder Jeff Bezos reportedly admitted that his purchase of the far-left Washington Post was the worst investment he ever made and that the disgraced newspaper is staffed with “terrible” people.

• 
  Star Spangled Seabee (@USNCBCANDO) reported 18 minutes ago

  So I order a replacement remote for my tv on Amazon yesterday. Said it would be delivered today. Now says tomorrow. This seems to keep happening. Anyone else experiencing this? What happened to the prime benefits? First world problems, I know. Just noticing a pattern that’s all.

• 
  Vishwanath Patil (@patilvishi) reported 20 minutes ago

  Horizontal Scaling ≠ Vertical Scaling I still see these two terms confused in interviews and architecture discussions. The difference is actually simple: Horizontal Scaling (Scale Out) ➜ Add more servers or instances to distribute the load. Vertical Scaling (Scale Up) ➜ Add more CPU, RAM, or storage to a single server. Quick memory trick 👇 - Horizontal = More Machines - Vertical = More Power When to use what? Horizontal Scaling - Better for high traffic applications - Improves fault tolerance - Supports almost unlimited growth - Common in cloud-native and microservice architectures Vertical Scaling - Easier to implement - Great for smaller workloads - Limited by the hardware capacity of one machine - A single server failure can impact the entire application Real-world example: Need to handle Black Friday traffic? ➜ Add 10 more application servers (Horizontal). Your database is CPU-bound? ➜ Upgrade from 8 vCPUs to 32 vCPUs (Vertical). The biggest internet-scale systems- Netflix, Amazon, Google, and many SaaS platforms primarily rely on horizontal scaling to serve millions of users. Saved this as a handwritten cheat sheet for quick revision. Hope it helps!

• 
  Ashish Unadkat (@ASHISHUNADKAT) reported 22 minutes ago

  @AmazonHelp The problem with whoever designed this system is that they open a new ticket every time and play the entire TAT thing. You do not have published TAT so customer has to suffer

• 
  Glitched Savings (@GlitchedSavings) reported 24 minutes ago

  Posting every glitch, price error and deal from Amazon/Woot on my page. Follow me and turn your notifications on so you don’t miss more deals like this. 🔔

• 
  urmi mithiya (@urmi_mithiya) reported 25 minutes ago

  @AmazonHelp I have already shared the details via chat email call.. amazon is denying the glitch, i am not going to spend more time chatting and repeating same story 1:34

• 
  Akansha Jain (@Akanshajain05) reported 25 minutes ago

  i was researching viral AI products for my last company and cluely was the most surprising case i found the real story is wild and every founder and marketer needs actually to understand it so let me tell you what actually happened in march 2025, a 21-year-old columbia student named roy lee got suspended for building an AI tool to cheat on tech interviews. amazon rescinded his job offer. harvard rescinded his admission. he posted the whole story on x, it went viral, and within two months he had $20.3M in the bank ($5.3M seed from abstract and susa, then $15M from a16z) it became the most viral AI launch of 2025 with the launch tweet doing 13M views in a week but the interesting part is what happened after the money hit the bank they spent $19M of the $20.3M raised on marketing i.e 93% of every dollar, lit on fire to buy attention. > 60+ content creators on full retainer. > 700+ video editors clipping content 24/7 (per sf standard) > roy lee posting dozens of times daily, embracing controversy, turning company parties and his personal lifestyle into marketing content. the result was over 1.2 billion social impressions in 6 months. 100K signups so ~22K paying subscribers (reverse-engineered from the real ARR) now do the conversion math: 1.2B impressions → 100K signups = 0.008% conversion 1.2B impressions → claimed $7M ARR = $0.0058 of ARR per impression SaaS benchmark is 2-5%. they were ~250x below the floor. on nov 5, 2025 roy himself told techcrunch "viral hype is not enough" on march 5, 2026, lee posted a thread on X admitting that the $7M ARR figure he'd given TechCrunch in June 2025 was inflated then came a series of other things (not relevant for this tweet) so the real lesson here is simple: > a viral launch is not user acquisition > a billion impressions is not retention > $20M raised is not a $20M business the slideshow format works. that part is true. but the format was the visible 10%. the $19M budget was the invisible 90%. and anyone selling you "here's how to replicate cluely" without telling you about the budget is scamming you. all that said credit where it's due. roy lee at 22 years old raised $20M, built a 73-person company, and is ahead of 90% of similarly-funded AI startups that already shut down cluely is genuinely one of the most studied marketing operations of the last 5 years. the strategy is worth studying. just study the whole thing.

• 
  Kadir (@Kadirofficial) reported 27 minutes ago

  @AmazonHelp I paid extra for next-day delivery because I have a flight tomorrow. The order was marked “delivery attempted” without any actual attempt, and now I’m being asked to chase an unreachable agent instead of Amazon resolving the issue.

• 
  Mazi okwuoma (@MaziEzike_Nedu) reported 34 minutes ago

  @Dexerto An Amazon driver with $3 million in the bank? The side hustle went way too far. Additionally, Cheating on exams became a multimillion dollar business. The university system is broken.

• 
  Avik Maity (@AvikMai29926378) reported 34 minutes ago

  @amazonIN @amazon Your delivery person is so unprofessional that he didn't even contacted me and marked my delivery as On Hold. I have been facing this late delivery issue since a quite a long time. Even after multiple complaints there is no improvement.

• 
  Lavelle launchHub| KDP service 📚📖📘 (@lavelle_Hub) reported 37 minutes ago

  @HazelSi21355568 You’re right, keyword tweaks alone don’t move much if there are deeper structural issues. When I run audits, keywords are just one layer. I also look at things like indexing behaviour, crawlability signals, category placement conflicts, and how the book is internally “reading” to Amazon’s system (not just what’s visible on the surface). A lot of visibility problems actually come from misalignment between metadata, category depth, how Amazon is interpreting the content, which is why I don’t treat it as a quick keyword fix. Curious though 🤔, when you say internal links, are you referring more to external site structure, or how you’re mapping discoverability signals back to Amazon indexing?

• 
  StevenL. (@Steven10478211) reported 38 minutes ago

  Ok then and it looks like I'll pre-order that one on Amazon down the line.🤷🏾

• 
  Amazon Help (@AmazonHelp) reported 41 minutes ago

  @RiazNoddy Please copy and paste the link into a different web browser clearing cookies/cache and enabling desktop mode or try to access the link via desktop/laptop to connect with our team. Copy the link > paste the link in any browse > search the link > login to your Amazon account and once logged in, it will display 2 options, one is "continue previous chat" and other is "start a new chat". Click on start a new chat option, and it will connect to our team. Kindly connect with our team via order related account for our team to check and help you accordingly. -Fasi

• 
  vijay (@vijaycelva) reported 42 minutes ago

  @AmazonHelp Like my single reply is going to solve this issue?!! I have been continuously doing this since last 5 days ,may be your team can try solving this

• 
  ujfrance (@france_uj) reported 44 minutes ago

  "The real reason emerging markets need 24/7 settlement." Money doesn't stop moving after banking hours, because people don't. A 24/7 financial system removes settlement delays, reduces costs, and matches how the real world actually operates. The technology exists; legacy infrastructure and institutional inertia remain major barriers. 🧵 The 24/7 argument isn't ideological; it's just acknowledging reality. A Lagos trader needs to settle a shipment invoice at 2 AM. A construction worker sends remittances to his village on a Friday evening. São Paulo exporters hit payment deadlines that don't care about New York's bank hours. Finance pretending to operate 9–5 isn't some stability feature,it's a bottleneck. Imagine if Amazon took your order at 8 PM but the warehouse refused to touch it until 9 AM the next day. You'd think the system was broken. Yet that’s exactly how we treat global finance. It's a massive pain point for the people and businesses moving money. That's not equilibrium. That's friction being monetized. Nostro-nostro delays. Correspondent banking spreads. FX resets every 24 hours. Every hour you can't settle ties up capital, increases costs, and pushes participants toward informal alternatives. In many corridors, Hawala moves faster than SWIFT. A trader in emerging markets often can't afford to wait. Force everyone into the same settlement window and you create artificial congestion, volatility, and unnecessary batching. Meanwhile, the real world operates around the clock. Institutions with direct access to SWIFT and correspondent networks navigate these constraints more easily. Smaller players and cross-border actors face higher costs, longer delays, and fewer options. That's a power imbalance baked into the legacy architecture. The technology to change this exists today. This is exactly why @KiiChainio is being built. As a Cosmos SDK-powered, EVM-compatible Layer 1, KiiChain is designed to enable 24/7 liquidity and atomic settlement while reducing reliance on traditional correspondent banking workflows. How it works: A Lagos trader gets an on-chain NGN/USD quote backed by continuous liquidity. Instead of moving through multiple intermediaries and settlement windows, the transaction can settle atomically in seconds. No waiting for correspondent banks. No waiting for New York to wake up. A construction worker sends a remittance at 11 PM on Friday. With KiiChain's fast finality, value moves when it's needed, not when banks reopen. No weekend settlement delays. No waiting for another timezone to start its business day. Real-time value for real-world needs. The internet didn't ask permission to be always-on. It became indispensable because it matched how humans actually operate. Finance needs the same realization. The future belongs to always, on settlement, and KiiChain is building the rails for it. 🦎 @KiiChainio

• 
  Mr Fren (@KaneJen29573064) reported 47 minutes ago

  @LordsManor Psst, it's got more bugs than the Amazon. * Slow motion villagers, * Villagers stuck on random ****. * Oxes guiding people. * Villagers not working. * Villagers disappearing. * bandit raids spawn 6 squads. * villagers move like they're stuck in mud.

• 
  boAt (@RockWithboAt) reported 48 minutes ago

  @JaideepNegi10 Amazon: Login into Amazon - Go to your order - Click Invoice (drop-down)- Invoice 1 or Payslip 1 / Warranty. -Adi (2/2)

• 
  AK (@EarningsB4Hugs) reported 50 minutes ago

  A hedge fund wanted to read my DaVita research. It is 25 page deep dive in to the business, industry, unit economics, competitor analysis. The whole 9 yards. Within an hour, I got an email back. “Where is the price target?” I told them I have no price target. They didn’t understand. “Do you have a DCF?” I said no. I don’t do DCF. The stock trades 10 times free cash flow and will grow 5% for a long time from organic growth and buybacks. They didn’t quite get it. “We always ask our analysts to give a price target” I am not trained as an analyst. I think like a management consultant. The meat on the bone is not the final DCF but the business. Putting a few assumptions into a model and getting a target out is easy. The hard part is understanding what drives the business. Even Buffett says that. “Even when you buy 1 share, think like you’re buying the entire business”. No business owner thinks of a price target. But this is advantage for investors like us. The entire industry is caught up with metrics that is short term. A price target implies a sale when that target is hit. But what if the business compounds its intrinsic value. Would it have been possible to constantly update the price target of Amazon from $5 bucks in 1999 to now? The language of hedge funds is hard to get out of. It frames the thinking in a way that is counter to long term investing. It is increasingly less about the business and everyone is attacking the problem as an analyst would do. Instead attack it as a business owner. It’s such an easier edge. A great way to beat Bobby Fischer is to play any game but chess.

• 
  ganesh (@nemalapurig) reported 50 minutes ago

  @AmazonHelp Why? Tell me here what is the issue if I click the link robotic chat option will open in that no option will be there

• 
  Cameron (@zs_cameron) reported 54 minutes ago

  @propcharles @worldofreel It’s a good move all around for Amazon. They don’t sabotage their new deal AND they don’t have to release another terrible Luca Guadagnino picture

• 
  NanoLens (@_v_h_r_) reported 54 minutes ago

  @AmazonHelp I am tired of following up with your team! They even cut the calls without resolution! And your team knowing the issue also transfers me to wrong senior who is unable to help. And more than half the time i am hold.

• 
  Big Berba 🇵🇱 (@BigBerbatov) reported 54 minutes ago

  Ruben Amorim turning down Amazon Prime Video’s All or Nothing documentary last season is starting to make a lot more sense now… 😭Man really said “no thanks” because he didn’t want to end up looking like the worst coach to ever manage Manchester United in an All or Nothing documentary 💀

• 
  Prakash Mishra (@Prakash79205212) reported 59 minutes ago

  @AmazonHelp Always getting this msg but not solve the problem

• 
  Mikadzyki🌙 (@Mikadzyki_NFT) reported 59 minutes ago

  BREAKING: ANTHROPIC AND THE US GOVERNMENT ARE NOW IN AN OPEN WAR OVER FABLE 5 On June 9 Anthropic released Fable 5, its first public Mythos-class model. On June 12 the government issued an export control directive, and both models vanished worldwide. Formally the ban targeted foreign nationals, but it covered even Anthropic employees without US citizenship. There was no way to tell its own people from outsiders through the API, so Fable 5 and Mythos 5 were shut off for everyone at once. There were two triggers: - first the White House learned that South Korea's SK Telecom, suspected of ties to china, had gained access to mythos through project glasswing - then Amazon showed officials a way to bypass fable's safeguards The irony is that Anthropic wrote the case against itself. For months the company played up the threat: - called mythos too dangerous for open release - said the model should require a license like a weapon - urged the whole industry to slow down development In the end the government took the company at its word and pulled the model, leaning on its own loud warnings. The condition for bringing it back is nearly impossible: block every jailbreak, something no public model can do. Anthropic in turn insists the panic is overblown: - the flaw found is minor and already known - gpt 5.5 and other models find the same bugs with no bypass at all And all of this just weeks before its IPO at a near-trillion valuation. The most powerful model in history lasted three days in open access.