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Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: website down, errors and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

August 14: Problems at Amazon

Amazon is having issues since 12:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 46% Website Down (46%)
  • 29% Errors (29%)
  • 25% Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Corminboeuf Errors 9 hours ago
Armentières Website Down 23 hours ago
Sainte-Agathe-des-Monts Website Down 1 day ago
Waldbröl Sign in 2 days ago
Victorville Errors 2 days ago
Louisville Website Down 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • CedarSj21648
    Harvey_Cedar (@CedarSj21648) reported

    @ginamilan_ local FEDEX drivers in my area have problems delivering parcels to the correct address. USPS/UPS/Amazon aren't afflicted with this ailment.

  • zachariasluiten
    Zacharias Luiten (@zachariasluiten) reported

    @AmazonHelp Thank you for reaching out. The issue seems to be resolved.

  • polsia
    Polsia (@polsia) reported

    E-commerce founders running Shopify, Amazon, and Stripe keep waking up to cash numbers that don't add up. Built Tillwarden to fix that. Autonomous agents reconcile every settlement in real time, flag discrepancies, and email one trustworthy cash position every morning.

  • shekhawaty45
    Yuvraj Singh Shekhawat(Hindu) (@shekhawaty45) reported

    So I've called amazon support team on next day and told my issue to them. They told me that sir your has been placed on hold and the delivery date has been updated to 13th August. So kindly wait till 13th August we will deliver your product on/before 13th August.

  • michaelnemtsev
    Michael Nemtsev (@michaelnemtsev) reported

    AI Field Notes #85 An AI model price war broke out this week. Google cut Gemini 3.7 Flash to half price, three weeks after 3.6 flopped. Cerebras pushed OpenAI's GPT-5.6 Sol to 750 tokens a second, about 14x standard speed. DeepSeek moved V4-Pro to general availability, days before a four-fold price hike. Alibaba open-sourced Qwen3.8-Max, 2.4 trillion parameters, the largest model you can download. Cognition's Devin coding agent neared a $1B revenue run rate. TODAY'S STORIES: 1. Gemini 3.7 Flash: Google halves prices three weeks after 3.6 flopped If you pick models for a coding team, the math just shifted: a capable Flash-tier model at half price makes each agent-loop run noticeably cheaper. Watch the January 1 date, though. The introductory rate doubles then, so any budget built on $0.75 input will jump. 2. Cerebras runs OpenAI's GPT-5.6 Sol at 750 tokens a second Speed is a feature you can feel. A coding agent or a voice bot that used to stall between steps now reads as instant, which widens what is worth automating. Access is the open question: Ultrafast is a limited preview and OpenAI has not published a price, so design around who can actually get in. 3. DeepSeek V4-Pro goes GA, then quadruples output pricing days later Anyone who wired DeepSeek into a product for its rock-bottom price has four days to reprice. A 4.5x jump in peak output cost can flip a feature from profitable to underwater, especially for high-volume agent calls. Rerun your unit economics against the August 16 rate, not the one you signed up on. 4. Alibaba open-sources Qwen3.8-Max, the largest downloadable model yet Running a 2.4-trillion-parameter model locally sits out of reach for a solo developer, yet it still matters. A weights release lets startups and researchers fine-tune and self-host frontier capability without paying an API meter or shipping data to a US lab. That competitive pressure drags everyone's prices down. 5. Cognition eyes $40B valuation as Devin revenue nears $1B run rate A coding agent doubling revenue every two months is the clearest signal yet that teams are paying for this, not just trialing it. A mid-level software engineer should skip the valuation and read Wu's framing: the near-term hit lands on routine, high-volume tasks, so the work worth protecting is the judgment the tool still cannot fake. 6. Design Arena raises $7.9M betting humans judge AI better than benchmarks If you build or fine-tune models, this is a reminder that leaderboard scores and real preference are drifting apart. Benchmarks can be memorized; a blind vote on whether an output is actually good is harder to fake. For anyone whose job is judging AI quality, human evaluation just proved it can carry a $60 million business. 7. Twitch turned on Amazon AI training for every streamer by default Stream on Twitch, or anywhere Amazon owns the platform, and assume your back catalog is already in a training set unless you dug out the setting. Consent that ships switched on is not consent. Go check the privacy pages of every service that holds your work, before the next default flips silently. 8. Microsoft's MAI-Code-1.1 lands in Copilot at 73% below its last model Developers living in Copilot get a cheaper default that can also read images: paste a screenshot of a broken layout and let it reason over the picture. At 73% below the prior model, the per-task cost of routine agent work drops again. Test it on your own repo before trusting the Microsoft badge over the OpenAI one. 9. Colorado's chatbot safety law takes effect, teeth arrive in 2027 Building or embedding a chatbot that Coloradans can reach? You have until January 2027 to add age estimation, self-harm handling, and clear AI disclosure, and the rules travel with the product, not the company's location. For a parent, it is a thin floor: the strongest protections target minors, but enforcement is more than a year away. 10. Agent Plugins 1.0 ships GA across VS Code and Copilot CLI Build developer tools or internal automation, and you can package the integration once against Agent Plugins and have it run across every editor that adopts it, ending the port-to-each-IDE tax. Young standards can still splinter, so keep your core logic portable. For now, one plugin folder replacing five bespoke ones is a real saving. 11. TSMC posts record July sales as 2nm chips reach commercial production For anyone renting GPU capacity or waiting on hardware, tight 2-nanometer supply is why lead times and prices stay stubborn even as demand climbs. TSMC being the only game at the leading node means one company's capacity decides when the next wave of AI compute actually ships. Budget for scarcity through 2026, not relief. ONE STORY THAT MOVES THE FLOOR: Cognition's Devin now runs the grunt-work at Mercedes-Benz, NASA, and Goldman Sachs, and enterprise use is climbing 50% every month. Those small tickets, the bug fixes and boilerplate, are how a junior engineer used to learn the codebase in year one. The second-year opening her queue on Monday finds the easy ones already closed, and the ladder's bottom rung gone with them. More AI news: check my site in profile.

  • tsd_seiyuuki
    MuppetFace (@tsd_seiyuuki) reported

    @gatorgar IDK about X, but Discord has a similar protected media share block like that, except it relies on hardware acceleration for your browser being turned on (the default). If you turn it off, you can stream video and audio from sites like Amazon Prime and Netflix over Discord with no issues. Maybe X is the same.

  • iamprinceron007
    रोनित जोशी (@iamprinceron007) reported

    Order Number: 404-6811519-3245948 @amazonIN @AmazonHelp you guys really suck at solving a simple problem @amazon_car95149 you should call your self a to Z problem creators

  • Sameer6sam
    Sammy 😎 (@Sameer6sam) reported

    Hi @TCL_India, I purchased a TCL TV from Amazon around 4 months ago. My TV has developed an issue, and your technician visited my home. He said he needs the warranty card to proceed, but I didn't receive one with my purchase. I have the Amazon invoice. Kindly help me resolve.

  • EverydayResell
    EverydayReseller (@EverydayResell) reported

    Something that doesn’t get talked about enough in reselling when you sell customer returns… You’re going to get broken items & things that don’t work. It’s just part of the business. Sometimes you can’t even test them before they ship. So how do you handle it and stop the bad feedback? Put feedback stickers on every single order Be honest & treat people fairly That’s it. Refunds will happen, that’s why buying right is everything. Keep your buy cost low & buy with math not emotion. Buy right. Communicate right. Stickers help. Here’s real feedback from a customer who got a non working item & a picture of the exact stickers I use from Amazon.

  • thomas_taistra
    TΩM ‼️ (@thomas_taistra) reported

    @TheForman__ The right thing is not being a child and recognizing that the issue is slightly more complicated than just saying “data centers bad, ergo don’t build them.” We urgently need data centers to compete internationally in the global AI race. If we, as the United States, lose that, we are ******, just as Europe is ****** now since they missed the internet train - there is no European Google, or Amazon, or Netflix, etc. The question is not if we build data centers; the question is how do we regulate them to protect ratepayers, communities, and the environment? That is precisely Crowley’s approach. It is the correct approach in my view.

  • GucciSpinal
    Spinal (@GucciSpinal) reported

    $AMZN is the only $3 Trillion company that has never paid a dividend $NVDA, $MSFT, $GOOG all pay out Amazon actual free cash flow over the trailing 12 months was negative 7.6B, down from a positive 18.2B a year ago that 10B buyback authorization from 2022 hasn't touched a single share since but that is not amazon being stingy, that is ~220B in capex this year, most of it AWS and AI buildout net cash spending on property went from 48B in 2023 to 128B in 2025 Jassy straight up said on the July call that even 220B won't cover this year's demand and he expects the same story in 2027 and the spend is producing something > AWS revenue up 37% to 42.2B last quarter, fastest growth in 18 quarters, operating income up 43% overall the bet here is a dollar into capacity earns more than a dollar back to shareholders ever would and as long as AWS keeps compounding like that, I don't think it's a hard bet to defend $AMZN is at like 30x forward earnings, not cheap but growing 20% at this size with the most profitable segment accelerating usually earns that multiple

  • DevonTheDude530
    ⚡The Champion of Light⚡ (@DevonTheDude530) reported

    @TimOlney10 My favorite are price error products that seem to almost always get lost in transit by Amazon in their own shipping network. They do not reship, they refund in this situation. Really, you Amazon, don't know where the package is my ***.

  • lockhart_jesse
    OnlyJesse - Not with IRIAM 🤬 (@lockhart_jesse) reported

    Is this another Amazon decision or are TwitchCon organizers that stupid?! Not only does this NOT solve the problem of high prices, but now they’re encouraging parents to come see the very content creators children should not be exposed to!! Can the “Opt-Out “option be extended to TwitchCon as well?

  • ChaotikMadness
    ChaoticMadness 😺😈 Queen of Chaos (@ChaotikMadness) reported

    @614Crystalline Its pretty terrible. I get that it's probably Amazon pushing this... But doing nothing is why they keep ******* us over. Because they know we dont have anywhere else to go. Yotube is doing it too, they also have an opt out button, does it actually do anything? Ehh maybe, probably not

  • Phatic_co
    Phatic (@Phatic_co) reported

    @ergenekonyigit @steveruizok Yes! I was thinking of doing something similar with an old kindle, but from looking at it, it's really locked down. Maybe a hunt on the classifides for something less Amazon is a good shout

  • ryan444123
    Ryan Yaple (@ryan444123) reported

    @1000asins It’s difficult as hell we have a huge brand adding us and Amazon gives six different problems

  • AgenticOperator
    The Agentic Operator (@AgenticOperator) reported

    Small but expensive problem nobody talks about. Client sells a smart speaker in 3 colors. Black. White. Gray. Same product. Same specs. Same price. Just different colors. We checked how the major AI engines were recommending it. All 4 recommended the black one. The white and gray versions? Never mentioned. Not once. So we pulled the product data. The black version had its own Amazon listing. Its own URL. Its own reviews. Its own structured data. 2,400 reviews specifically tied to the black SKU. White and gray were just listed as “color variants” inside the black listing. No separate URLs. No independent reviews. No standalone structured data. They basically existed as dropdown options on someone else's page. And that's where it gets interesting. AI treats the black speaker as a product. It treats white and gray as attributes of the black product. Not separate products it can recommend. Just sub-options a buyer might discover after clicking through. So when someone searches for: “white smart speaker for minimalist bedroom” AI doesn't really have a standalone white speaker to recommend. It knows there's a black speaker that comes in white. That's a very different thing. We created separate landing pages for each color on the client's own site. Each variant got its own: URL Product schema Color-specific information Use cases For the white version, we added context like: “White finish, designed for bright minimalist spaces.” Within a month, the white version started appearing in AI answers for design-specific queries. Same product. Same specs. Same price. The difference was that AI could finally understand the white version as something it could recommend on its own. This is a small technical detail. But it can become a very expensive visibility problem. If you sell products in multiple colors, sizes, finishes, or configurations and AI keeps recommending only one version, check the product architecture. Does each important variant have its own page and machine-readable identity? Or is it buried inside a dropdown on the default SKU? Because if AI can't clearly see the variant, it can't recommend the variant.

  • lucidDonald
    Reasonable Man (@lucidDonald) reported

    @AmazonHelp Look I don't want to be a super *** but when I order something saying "delivery is tomorrow" and then you say "oops, sorry, **** happens" that doesn't fix all problems. People count on this. Do better or start shelling out significant credit.

  • RealDarkKitteee
    The Left Is Insane (@RealDarkKitteee) reported

    @Gitmo99 Sorry, but unless you're 6 foot Amazon of a woman you have no business being a police officer or a firefighter. The majority of women are just too small and weak physically. Before you start yelling, "Misogyny, misogyny!!" I am female and little women in uniform are NOT what I want to see if I'm in trouble with some big, massive attacker.

  • sunesh1923
    Sunesh Appu (@sunesh1923) reported

    @jaysurya_17 @amazonIN @amazon Bro I am alo facing same issue did you got your phone within expected date ?

  • plasticbagger
    plasticbagger (@plasticbagger) reported

    im not hating but did Beyond the Last Estate fall on hard times? the latest issue has an ad for jailbroken Amazon Fire Sticks

  • engineeredguy29
    I dont pick sides (@engineeredguy29) reported

    The whole system is designed for people to quit. It works because without longevity you dont build in incentives. When a person buys into the DSP program, Amazon owns them in every way,imagine having to beg Amazon for fuel reimbursement, which btw is part of the agreement, ive seen quite a few DSPs close down because Amazon makes it so ******* difficult on them,as a driver it sucks,but ultimately the DSP owners get ****** more than anyone

  • colleenthevet
    Colleen the Vet (@colleenthevet) reported

    I don't post much - especially anything personal. It's been a difficult week for many reasons. I'm having a hard time installing the LVP in my she-shed gym. The third shade sail I ordered from Amazon doesn't hang the way I want it to for a little shade over my swim spa. No cigars but too many carbs. And yet.... In the midst of it all... I randomly booked a 4 day cruise in September. Alone. Just for fun. To get away. To recharge. Gotta try to drop a few pounds and find a new bathing suit.... Always move forward. Sometimes the muck and mire of life can slow you down a little, but the promise of a sandy beach can keep you pushing onward.

  • NBAKicksArchive
    The BrunsHIM Burner 🔥 (@NBAKicksArchive) reported

    @crisknowsball_ Amazon still suffers from audio issues, hopefully they’ll be better this season

  • krishkartikeyan
    கார்த்திகேயன் (@krishkartikeyan) reported

    @AmazonHelp @amazonIN @amazon Hello, Tanmaya, Due to unforeseen circumstances, I accepted. The delivery is not a problem for the prime user.

  • JoelSchamber
    Joel Schamber (@JoelSchamber) reported

    @DrBonGrippers I'd let him test it out on me. I got a random tiny rechargeable stun gun and pepper spray in an Amazon package a year ago, and they said just keep it. Before I gave it to my daughter, I had tried that summbitch on myself so many times there were minor burns down my left forearm.

  • rmm4pi8
    Ryan Miller (@rmm4pi8) reported

    @KeturahAbigail Half of this problem is solved by Amazon wishlists.

  • arrehman786
    Abdur Rehman 🇮🇳 (@arrehman786) reported

    @amazonindia @AmazonHelp I’m extremely disappointed with the service I’ve been receiving lately. I’ve been using Amazon since 2012–13, but recently I’ve faced multiple issues that are becoming increasingly frustrating. @amazonIN (1/6)

  • optionscjp
    Options selling with Christian (@optionscjp) reported

    Man Jeff bezos sure did nail the top again with that $4b he sold of Amazon stock Stock is down $20 from the highs It hit right after earnings. $AMZN

  • MicromanceMag
    Micromance Magazine 🥰 (@MicromanceMag) reported

    I was hoping to not have to make this announcement, but because of an unfounded complaint by a contributor to Haikuist issue 1, Amazon KDP has terminated my selling account - this affects ALL MM & KissMet titles as well. More info coming Saturday in Micromance's newsletter...