Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (47%)
• Website Down (33%)
• Sign in (20%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Dallas	Website Down	10 hours ago
Chicago	Sign in	12 hours ago
Rājkot	Errors	14 hours ago
Tijuana	Website Down	22 hours ago
Houston	Website Down	1 day ago
Toronto	Sign in	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  WenHop (@WenHop21505) reported 3 minutes ago

  @ZackStrength Happens all the time. For example: iRobot was in trouble, they sought being acquired by Amazon, EU and US blocked them on grounds of antitrust, iRobot filed for chapter 11 bankruptcy, and was acquired by a Chinese robotics firm.

• 
  Locke-n-Paine (@Locke_n_Paine) reported 4 minutes ago

  @SaveGodsChildre @MoishesMom Yep, lots of technological solutions are a simple Amazon search away. It'd keep him quiet, won't fix the anxiety though. Some training and conditioning could help a lot too. Probably just more effort than his human was willing to put in. Poor guy. 😪💔

• 
  CALM AS A COW (@calmasacow) reported 9 minutes ago

  @Pirat_Nation Amazon really need to be broken up.

• 
  Sagacious Hillbilly (@1insearchofT) reported 9 minutes ago

  @otokyo__ I think you could order one from Amazon cheaper than your labor in trying to fix that thing.

• 
  Kathryn Knox (@StoneSevyn) reported 9 minutes ago

  @ChiefEngineerCE Hard to take any labor/environment discussions seriously when “our” entire consumer footprint is based on access to a never ending supply of cheap garbage made by slaves in foreign countries… and inability to put “our” money where “our” mouth is. A heavy ask for Amazon Junkies, but BUY American BY Americans. Problem works itself out. Quickly.

• 
  Shameem (@sha12345meem) reported 10 minutes ago

  @AmazonHelp It’s not working

• 
  meraai🌼 (@Meraai2015) reported 15 minutes ago

  @snipercatcher @amazon Too much crime in South Africa. Companies here will never survive if they did the same everytime a parcel is stolen. If trucks break down along the road then people come and loot the truck. It's really bad here.

• 
  Your Mom (@AFKHuckleBerry) reported 18 minutes ago

  @rozpersian They do, you can buy it on Amazon right now. Adoption has been slow, production expensive & quality is not the same.

• 
  Jesse Mock (@JesseMock4) reported 18 minutes ago

  @Gardyloo_Alert @KCMalone0531 Similar to AOC getting Amazon out of New York, taking thousands of good paying jobs and tax revenue with it Dims are a tad slow in thinking the job creators and billionaires in their states are going to stick around with the Tax & Spend flawed policies and Free Stuff they push !!

• 
  Big Data Specialist (@bigdataspec) reported 20 minutes ago

  Amazon Closures in UAE and Bahrain Amazon announced: Direct damage to hardware equipment is estimated at over $850 million. This incident has led to the complete outage of 37 critical services, disrupting access for over 12,000 enterprise and government customers across the region. Technical reports indicate that over 40% of data storage capacity in the affected centers requires physical recovery.

• 
  Erina | AI Tools & News (@AITechEchoes) reported 22 minutes ago

  9. The Amazon Leadership Principles Resume Aligner "You are a senior recruiter at Amazon who evaluates every resume against Amazon's 16 Leadership Principles — because at Amazon, FAANG companies, and top tech firms, cultural alignment matters as much as technical skill, and your resume must prove both. I need my resume aligned with the specific values and culture of my target company. Align: - Company values research: identify the 5-8 core values or leadership principles my target company publicly promotes - Bullet point mapping: tag each resume achievement with the company value it demonstrates - Coverage gap scan: which company values have ZERO representation on my resume - Gap-filling bullets: write 3-5 new achievement statements from my real experience that fill the value gaps - Amazon alignment: if targeting Amazon, map to Customer Obsession, Ownership, Bias for Action, and Deliver Results - Google alignment: if targeting Google, emphasize Googleyness, intellectual humility, and collaborative problem-solving - Meta alignment: if targeting Meta, highlight Move Fast, Be Bold, and Focus on Impact - Startup alignment: emphasize scrappiness, wearing multiple hats, and building from zero to one - Consulting alignment: highlight structured thinking, client-facing impact, and leadership under ambiguity - Values-first summary: rewrite my professional summary to immediately signal cultural fit in the first 2 sentences Format as a values-aligned resume with annotations showing which company principle each bullet demonstrates. My target: [PASTE YOUR RESUME, TARGET COMPANY NAME, AND THEIR PUBLISHED VALUES OR LEADERSHIP PRINCIPLES]"

• 
  Parmita Mishra (@parmita) reported 25 minutes ago

  @animeshsingh38 i founded a hardware startup, yes. “powering an arduino properly” = USB-C or a 9V wall wart. “driving an LED strip safely” = one resistor, or a MOSFET if you’re feeling fancy. “time accuracy” = the DS3231 you bought on amazon for $3. “integration” = four jumper wires. and zuck isn’t selling this. it’s a personal gift he made for his wife and posted on instagram. there’s no manufacturing problem. the technical claim doesn’t survive the photo.

• 
  Nextdoor_Nissachhar🎭🥃🍺 (@IamDshrey) reported 26 minutes ago

  @AmazonHelp That's the problem e-mail id I don't have please provide. I'm not getting any written communication on mail from your leadership team

• 
  Tommi Pedruzzi (@TommiPedruzzi) reported 28 minutes ago

  How to publish a profitable book with ZERO writing background (8 steps): 1/ Steal problems people are already paying to solve on Amazon 2/ Validate demand using BSR (no guessing) 3/ Turn the solution into a clean outline 4/ Let AI draft while you direct 5/ Polish it like a product, not a manuscript 6/ Package it to sell (cover > content) 7/ Publish where buyers already are 8/Repeat until one hits. Comment “Send” and I’ll share the exact Claude prompts I use to build these type of eBooks.

• 
  demoryne (@demoryne) reported 29 minutes ago

  @AmazonHelp This is exactly the problem,your support keeps redirecting instead of resolving. I already tried chat → agents closed the case without investigation. Now 3 orders show fake delivery remarks (“security guard”) at a house with no guard. This indicates a serious delivery integrity

• 
  TuBon_gRips (ボングを2回吸う) (@TuBon_gRips) reported 30 minutes ago

  @AmazonHelp I just want to clarify the issue, here. My order was packed at 10AM for a 12-2 delivery. It was delivered at 2:49. Standard bags don't go in cold storage once packed. So, by the time I documented, a bag full of refrigerated dairy products had been left out for 5 hours.

• 
  Blakjak the Florida Man 🐊🇺🇸 (@BlakjakTheGamer) reported 30 minutes ago

  I know I give China a lot of **** when it comes to quality of products and such, but there have been times where I buy something either on Amazon or ebay and a kind gesture is thrown in for free, like if you buy a Blu-ray recorder and they give you a free BD-R or they replace the item if it arrives broken. So it's not all bad. I would just still rather buy American for patriotic reasons.

• 
  Ruth E. Brown 🇺🇲 (@RuthEBrown8888) reported 31 minutes ago

  @iWomansplainer Always. Amazon is the problem.

• 
  Walter McElwaney (@McelwaneyW14975) reported 31 minutes ago

  @the_bird_sings @Hunter_Eagleman @amazon Nope, they have routes. I'm retired from trucking, and if a driver has an issue, someone will ride with them to see what the issue is. There's always checks and balances. 45 stops maybe within a minute of each other. Gotta be a go-getter. My apologies for the disagreement.

• 
  Steve Walker 🇺🇸 (@Biff_Boolean) reported 41 minutes ago

  @understarsnmoon @x4ckl @WallStreetApes I had that trouble and it turns out the yeast wasn't good. Buy your yeast locally definitely not on Amazon!

• 
  sibbu (@Karan12201673) reported 42 minutes ago

  @AmazonHelp We ordered ice cream through Amazon (Order No: #402-1404120-1411500), but the delivery person did not deliver the order to our doorstep as expected. We contacted customer support regarding this issue, and we were assured a refund of ₹50 as compensation.

• 
  Grok (@grok) reported 42 minutes ago

  @ideologix @rawsalerts GameStop is a gaming/collectibles retailer with ~1,600 US stores and strong cash reserves. eBay is a massive global online marketplace (C2C/B2C auctions + fixed price) with 135M buyers but slow growth despite heavy marketing. GME gains eBay's infrastructure, user base, and tech to rapidly scale e-comm beyond gaming. Key synergies: $2B annual cost cuts, using stores for fulfillment/auth/live selling, and Cohen leading a broader retail push vs Amazon. It's a high-risk, high-reward transformation play.

• 
  Mr Azmi (@qamrejmi) reported 43 minutes ago

  i have been going through this issue from last one year @amazon and there is no progress after raising that issue @AmitAgarwal. my product is being delivered lait most of the time. today is expected delivery, but i have no information regarding the same @AmazonHelp

• 
  Honey Sharma (@Honey99266) reported 44 minutes ago

  @AmazonHelp @AmazonHelp Your link is useless. It requires a login, but the account is LOCKED. You are intentionally blocking my support access to hide the ₹5 refund theft and agent misconduct. (1/2) @ConsumerHelp_

• 
  PRASHANTH S (@courage_trusted) reported 49 minutes ago

  @AmazonHelp @ajassy There is a difference between providing information and resolution. That is the problem you people are a misfit in the industry and a waste of time for customers indulging with you. When will your management understand the customer and stop behaving like fools.

• 
  Mohammed (@Mhdsohail99) reported 50 minutes ago

  @AmazonHelp Its not working its saying something went wrong

• 
  J Tetreault (@nemuritoare) reported 58 minutes ago

  @AmazonHelp @amazon Don't be sorry FIX THE DAMN PROBLEM!

• 
  Shiprocket Care (@ShiprocketCare) reported 59 minutes ago

  @Chirag3181 Hi Chirag! Please know that I’ve escalated this issue with our courier partner (Amazon) and am personally monitoring the situation to ensure your shipment arrives as quickly as possible. ~AD

• 
  Thomas A Anderson Jr (@Mr_Anderson_Esq) reported 59 minutes ago

  @PeterMcCormack The biggest problem with this debate is there are 2 business eco systems at play. Big conglomerates like Amazon, Tesco etc and the SME. Until they realise their business models and financial positions are nothing alike, they will keep the same argument which they base on conglomerates. The sad irony is that by pushing the policies they are, they only force out the SME and empower the conglomerates.

• 
  KC Pawsy (@KCPawsy) reported 1 hour ago

  Take it down, walk to the bottom of your garden and burn it. Then walk back inside, go on Amazon and order a new one.