Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (45%)
• Errors (29%)
• Sign in (26%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Mercer County	Errors	1 hour ago
Pembroke Dock	Errors	2 hours ago
Acapulco de Juárez	Errors	3 hours ago
Cumbernauld	Sign in	4 hours ago
Cumbernauld	Sign in	8 hours ago
Cumbernauld	Sign in	8 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Prakash Mishra (@Prakash79205212) reported 6 minutes ago

  @AmazonHelp Always getting this msg but not solve the problem

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  Debjyotisame (@Debjyotisame) reported 7 minutes ago

  @AmazonHelp Link not working again

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  Shawn Chauhan (@shawnchauhan1) reported 10 minutes ago

  Amazon just told buyers its newest AI chip is already sold out, before it's even broadly on sale. For years Nvidia's moat wasn't the chip. It was that nobody else's chip was worth selling. That excuse is gone. Google sells TPUs now. Amazon is following. When your two biggest customers become your competitors, "moat" is a generous word for "head start." Every cloud giant building its own silicon was inevitable. What's undecided is how much margin Nvidia gets to keep on the way down.

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  CJ Gupta (@CJGupta18) reported 10 minutes ago

  @AmazonHelp Thats exactly the problem they will again come at a different time and i might not be thr can u pls pls pls call and tell them to reattempt today i’ll stay here all day

• 
  David Lee (@davidyhlee) reported 13 minutes ago

  Here’s what I think is really happening with Fable, as opposed to the @DavidSacks pitch, which is heavy on spin and selective framing. (Though I think he is a smart guy who is coming from a very good place.) 1/ Anthropic itself described Mythos as a serious security threat, if in the hands of the wrong people. 2/ Fable was released with guardrails to responsibly deploy Mythos-class capabilities. 3/ Despite highly regarded guardrails (and even overzealous guardrails, derided by many for their extreme nature), a prompt-based 'jailbreak' (persuasive prompting) was shown to unlock responses that, by Fable's own admission, is within the domain of cybersecurity, which it likely isn't supposed to discuss. Someone (likely an Amazon individual or team tasked with red teaming frontier models) reported this to the US Gov't. 4/ US Gov't asked Anthropic to patch this jailbreak. 5/ Anthropic figured it was no big deal, since the specific method of persuasive prompting (jailbreaking) and the specific type of response was (a) also a susceptibility of ChatGPT 5.5, and (b) probably not a big deal in the specific example provided. 6/ US Gov't disagrees with 5(b) because the same general pattern of jailbreak + response could hypothetically be used for much more nefarious and dangerous purposes. Coupled with a generally salty relationship between the US Gov't and Anthropic, this led to a '**** you' from the US Gov't in the form of the export control directive. 7/ US Gov't, though, probably didn't think of the '**** you' as a very serious punishment, since it imagined Anthropic would simply cut off access to users outside of the US, which the US Gov't probably imagined would be the reasonable resolution. (i.e. spank anthropic, don't kneecap anthropic) 8/ Anthropic, however, given the salty relationship, worries that if a Chinese visitor to the US who is clearly not a "US Person" accesses Fable 5, the US Gov't would come down hard on Anthropic. Or maybe an IRGC operative in Iran, or a hacker in North Korea accessing Fable 5 in the US via VPN. etc etc. Therefore Anthropic takes the approach of shutting down access to Fable 5. 😢 9/ Meanwhile, US businesses are losing the opportunity to learn to work with the most advanced AI model the public has ever had access to, and China's open models are given a chance to catch up.

• 
  Dutch Gradient (@DGannonTN) reported 14 minutes ago

  @nerd_cookies @antiderivative1 The problem is, the show runners and stars are all-in on SG-U, which was absolute *sh!t* and they were going to base the new show on that dreck. Will Amazon do worse? Maybe, but not by much!

• 
  Natalie Lee Harperquin (@EvertowFantasy) reported 14 minutes ago

  I guess I can go back to being a Medium author, but I keep running into mental blocks that won't let me go further. So I chose to be an indie author, and yet there's still a huge problem regarding what to write about for Amazon KDP.

• 
  Cameron (@zs_cameron) reported 14 minutes ago

  @propcharles @worldofreel It’s a good move all around for Amazon. They don’t sabotage their new deal AND they don’t have to release another terrible Luca Guadagnino picture

• 
  Shrike Decil (@Shrike_DeCil) reported 15 minutes ago

  @Jringo1508 In scientific/technical writing, the danger is passing out from exhaustion reading, parsing, analyzing for the edit pass. The third pass where you detect a duplicate clause is particularly "How did this even happen?!? Again ... s l o w e r" It makes me wish so desperately that Amazon "just" had highlights go back to the author with a nudge of specificity: "Red means there's an error here." Glossing over the error in casual reading is directly anti-training for actual editing. Sigh.

• 
  Professor X⚕️ (@pepple_miracle) reported 17 minutes ago

  Amazon links accounts through shared devices, IP addresses, payment methods, IDs, addresses, and login behavior. So if you’re using same ID and face to verify just know you’ll get getting that mail.

• 
  🌸 Evie 🌸 (@dubiousevie) reported 18 minutes ago

  @iampricelexx_ From "The Strangers: Chapter 1" (2024). After their car breaks down in an eerie small town, a young couple are forced to spend the night in a remote cabin. Panic ensues as they are terrorized by three masked strangers who strike with no mercy and seemingly no motives. You can Watch it on Amazon Prime Video, Amazon Prime Video with Ads, Netflix.

• 
  Duan (@Duan_TheD) reported 18 minutes ago

  @AmazonHelp ordered an RTX 5080 on June 8, chat support twice gave me false info to cancel/re-order, and now my delivery is delayed by 2 months. Chat is broken and repeating the same script. Can a supervisor DM me to fix this?

• 
  StevenL. (@Steven10478211) reported 19 minutes ago

  Ok then and it looks like I'll pre-order that one on Amazon down the line.🤷🏾

• 
  ShadowQuill (@naniprao) reported 21 minutes ago

  @amazonIN @BATA_India Both are fraudsters deceiving customers selling gift cards,amazon issues bata gift card and store refuses to redeem citing invalid card

• 
  Mafiaking (@OMN_Mafiaking) reported 22 minutes ago

  @vansh22b @amazonIN @amazon Such a terrible platform it has become, pehle paid membership pr unskipable ads dete the ab ye sb?

• 
  Ritesh Ora one red star (@oraone_ritesh) reported 25 minutes ago

  @ABPNews flipkart Amazon they all ask otp. If we give otp. Than our money will be hacked so who is responsible for that. Kindly tell delivery company do not ask for otp or else next time i 👊beat down delivery person who ask for otp so news tell this thing too all Indian people

• 
  MAZDUR 🎟️ (@cinemaausher) reported 28 minutes ago

  @AmazonHelp The issue is still unresolved, I was told by your executive to complain again if it doesn't get resolved by yesterday 10 pm.

• 
  Amazon Help (@AmazonHelp) reported 29 minutes ago

  @Kanupriya1606 @amazonIN @Kanupriya1606 We are sorry to know that issue with the Amazon account. In this case, kindly follow up with our Account Specialist team over email for any further assistance as they are the best team to assist you further. -Shareef

• 
  vijay (@vijaycelva) reported 30 minutes ago

  @AmazonHelp Like my single reply is going to solve this issue?!! I have been continuously doing this since last 5 days ,may be your team can try solving this

• 
  Mazi okwuoma (@MaziEzike_Nedu) reported 32 minutes ago

  @Dexerto An Amazon driver with $3 million in the bank? The side hustle went way too far. Additionally, Cheating on exams became a multimillion dollar business. The university system is broken.

• 
  Pete Sanford (@PeteSanford) reported 33 minutes ago

  @UKLabour I am glad I had that cheeky £10 on Starmer Out by 2027. (I wish I had a spare £10) So Burnham goes to meet Starmer at the weekend where Krazy Keir will lay out his demands to avoid the Labour Party descending into total chaos. Total Chaos being the MO of all Labour Parties since, and including, Tony Blair who began the destabilisation of the Middle East... So he could get several well paying gigs, to Fix It. There, obviously, is a theme running through these Labour PM Appointees. THEY ALL SEEM F*****N NUTS tHE gOOD nEWS: Andy Burn 'Em is NOT NUTS He is a whole lot of other stuff, but that will be revealed in the next six months. Starmer's List: Elevated to the Lords by 2028 Private Papers Withheld for Fifty Years Handsome Financial Pay-Out Security Briefing Notes Shredded £1000 Amazon Gift Tokens for "Adult Products" The Labour Party - Standing for Honesty & Integrity

• 
  Kadir (@Kadirofficial) reported 41 minutes ago

  @AmazonHelp Snigdha, with respect, you seem to have completely missed the issue. Amazon already shared the delivery agent’s number through WhatsApp. The problem is that the number is not reachable at all — it has been busy for hours despite multiple calls.

• 
  Tanya Rofman ✨ (@tanyarofman) reported 43 minutes ago

  Write it down. A clear one-pager beats a confident voice. Amazon built its whole meeting culture on this. Over-share the why. Context is the one authority you can give away for free. Netflix calls it "context, not control."

• 
  Naeem Aslam (@NaeemAslam23) reported 49 minutes ago

  🚨 🇺🇸 AMAZON DROPS OPENAI FILM AS $50B AI DEAL OVERRIDES HOLLYWOOD RISK Amazon MGM dropped “Artificial,” Luca Guadagnino’s nearly finished film about Sam Altman’s 2023 OpenAI firing and return. The move follows Amazon’s $50bn solana:PreweJYECqtQwBtpxHL171nL2K6umo692gTm7Q3rpgF partnership, while the $40m project is now being shopped elsewhere. The issue is brand conflict. Big Tech wants AI profits, not studio releases that anger strategic partners. $AMZN stays tied to cloud and AI infrastructure upside. Media credibility takes pressure when business alliances shape what gets released.

• 
  Billionaire Hacks 🔶 (@CelestineDash) reported 50 minutes ago

  Your statement that "there is no additional action we can take" is precisely the problem. According to Amazon's Payment Service Provider Program requirements, Amazon didn't arbitrarily remove you, you failed to maintain mandatory compliance controls. Specifically, you were required to implement: Know-Your-Customer (KYC) verification Sanctions and denied party screening Anti-money laundering controls Comprehensive risk management controls These aren't suggestions. These are conditions for participating in the program. If you were removed, it means you failed to maintain these standards. There absolutely IS action you can take: Remediate your compliance failures Implement proper KYC and AML protocols Work to reapply for the program once you've addressed these issues Communicate a clear timeline to affected authors Telling thousands of authors "there's nothing we can do" while their livelihoods are on hold is unacceptable. Your responsibility is to fix what went wrong operationally, not to pass the blame to Amazon. Authors trusted you with their income,accountability matters.

• 
  LindaDT (@ldthomson56) reported 59 minutes ago

  @Artemisfornow No problem. I will cancel Netflix and Amazon. I will not pay one penny towards the rotten BBC.

• 
  Prasad (@phantomblr) reported 1 hour ago

  @JeffBezos @amazonIN @AmazonHelp Your aps haslve become **** off late. Unwanted permissions, difficult to navigate,stupid ai help bot,issues navigating to realtime agent support. And to top it, prime doesn't play audio on external speakers earc. Pathetic.

• 
  David Robinson (@CalgaryDave) reported 1 hour ago

  If there was an Amazon Store where you could pay $25, and get your Alberta Independence Lawn sign in the mail - would you buy one? Or wait until an event near you opened where there was availability? Poll:

• 
  Naeem Aslam (@NaeemAslam23) reported 1 hour ago

  🚨 🇺🇸 AMAZON DROPS OPENAI FILM AS $50B AI DEAL OVERRIDES HOLLYWOOD RISK Amazon MGM dropped “Artificial,” Luca Guadagnino’s nearly finished film about Sam Altman’s 2023 OpenAI firing and return. The move follows Amazon’s $50bn partnership, while the $40m project is now being shopped elsewhere. The issue is brand conflict. Big Tech wants AI profits, not studio releases that anger strategic partners. $AMZN stays tied to cloud and AI infrastructure upside. Media credibility takes pressure when business alliances shape what gets released.

• 
  Tricky (@TheAuldGuy21) reported 1 hour ago

  @AmazonHelp What’s the point of having Amazon returns boxes in Morrisons supermarket in the UK as they are always offline or not working at all , returning items to Amazon is pretty abysmal in my area and not many options