Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (46%)
• Errors (29%)
• Sign in (26%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Armentières	Website Down	9 hours ago
Sainte-Agathe-des-Monts	Website Down	17 hours ago
Waldbröl	Sign in	1 day ago
Victorville	Errors	2 days ago
Louisville	Website Down	2 days ago
Bohain-en-Vermandois	Errors	4 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Eric S.w.a.n.SUN (@LuckyTPUB) reported 4 minutes ago

  Psycho Therapy: The shallow tale of a writer who decided to write about a serial killer, yes that is the full title is currently available on @amazon I will rank this one quickly B-. It was honestly not terrible but I have to be fair. I love Steve Buscemi, I can not tell you how many times when i was younger I was compared to him especially in AirHeads. He is the main draw to this flick and a very compelling character, however the movie spends too much time on some elements and not enough on others. The basic plot is this, failed writer (familiar territory, failed relationship (are they stalking me) struggle to find meaning and connection. This is where Buscemi comes into the picture offering his services as a retired serial Killer. There are some seriously dark comedy elements to this move but compared to other films I have seen I just found this one lacking, while not bad it just did not take the serial killer stuff far enough, and really tap into this concept. There are some funny scenes and I did not hate it but I just felt it could have been pushed another 20% and it would have been a more solid over all movie. The actors playing the wife and husband gave the right amount of psychosis and neuroticism but I could feel the ending coming pretty soon into the movie. I think the ending and this of course where it always has to stick while I think it was thematically on point, it was not the tie up that I had wanted to see or that I think should have been. It easily at that point could have gone on another 20 minutes which is why I think there was wasted time in parts of the movie that could have developed more intensity and darker comedy notes. Again this is not a terrible movie but unless you are a big Steve Buscemi fan I might just avoid this one. There are better things to watch in my opinion. The B- score is contingent mostly on the characters and acting for what it was. I just felt wanting at the end of it though. #moviereview #reviews #movies

• 
  Sean Ross Callaghan (@seanrcallaghan) reported 7 minutes ago

  @lukeburgis The massive server infrastructure required to saturate the U.S. in porn is actually easily regulable. This is Amazon-level infrastructure. You can spin up a site with a basement server, yes—but not one that can serve a thousand gigabytes of video a second. We can just end this.

• 
  Skeletor 🧼🧽🫧 (@TheMuppetPastor) reported 9 minutes ago

  @Alicia_Bittle_ That’s the face of the 23 year old girl who totally wants me but has terrible grammar and wants me to send her Amazon gift cards. She is in my DMs; don’t mean to brag…

• 
  Bill Crowell (@n4hpg) reported 10 minutes ago

  @AmazonHelp @amazon My search string was specific. "1mm braided polyester cord." It is specific to the size, construction and material. This is the problem. Amazon search has been broken for a long time including in results things not specified.

• 
  UnbelievablyAnnoyingCatVoice (now SansaCooks) (@UnbelievablyV) reported 12 minutes ago

  @TheReginaHaley1 Now I'm going down the Wildland rabbit hole. They're out of stock on Amazon, boooo! Thank you for the recommendation!

• 
  CassieBBlue (@Cassie_B_Blue) reported 13 minutes ago

  @LeeandLie If these AI companies have done this to the entirety of hollywood, disney, microsoft, all that without going to jail or fined or whatever.... I cant imagine that everything that has ever touched an amazon server hasnt already been used for AI training?? Theres no way they didnt

• 
  Amazon Help (@AmazonHelp) reported 13 minutes ago

  @kintony_ Hi. We're sorry there was an account issue. To clarify, what Amazon Marketplace is your account registered to (.com, .co.uk, .za, .in, etc...)? Please let us know. -Ruby

• 
  April Stark (@AprilStarkk) reported 13 minutes ago

  Hello @AmazonHelp I am writing to formally escalate an unresolved issue regarding my return request. I ordered a mobile phone one plus but received an entirely incorrect product (GT52/GT53 4-pack). A return and refund were initiated; however, despite multiple follow-ups with customer support, no pickup has been completed. This matter is now urgent. Today is the final day I am available at my current delivery address due to relocation to another area. I will no longer have access to this address. Continued delays have made it impossible for me to accommodate further failed pickup attempts.

• 
  Gordon Raw (@raw_gordon) reported 17 minutes ago

  @Invisime101 @DreyfusJames I don’t think you need to agree with someone to work for them. I bet there are loads of Amazon delivery drivers who disagree with Jeff Bezos on a wide range of issues. Working conditions for delivery drivers for one.

• 
  Dominick Ventura (@DominickVentur2) reported 19 minutes ago

  @hinds_mela61795 Besides shutting down Amazon in Brooklyn and being the face of the failed GREEN NEW DEAL, what has she done?

• 
  GretchenInOK (@GretchenInOK) reported 20 minutes ago

  @AmazonHelp FRUSTRATING efforts to reach Amazon Customer Service to resolve issue with gift order!

• 
  Nick Plumb (@PlumbNick) reported 21 minutes ago

  @RepRileyMoore @SenEricSchmitt @lukerosiak Please pull these levers, we don’t have time to wait for everyone else to get on the same page. This helps us build the case to get enough of your peers aligned. 1. Immediate subpoenas and public hearings Issue compulsory subpoenas and require the CEOs and chief human-resources officers of Amazon, Microsoft, Meta, Google, and Apple to appear under oath within 14 days. 2. Full production of layoff selection logic and models Require production of every internal scoring matrix, ranking algorithm, performance model, cost model, and decision system used for reductions-in-force from 2022 through 2026. This includes any factors related to visa status, salary cost, or replacement plans. Release the actual logic, not summaries. 3. Complete public data on H-1B usage and wages Compel release of all Labor Condition Applications, actual wage comparisons between H-1B and American workers in the same roles, and recruitment records showing whether Americans were genuinely sought first.

• 
  Prez 👑FYE Director (@PrezOfTheCastle) reported 22 minutes ago

  Twitch Has an A.I Problem twitch currently has an AI problem where they have pushed forward a new initiative that allows them to use your streams and content to train Amazon’s AI models. This has rightfully so caused a lot of uproar and concern.. I highly recommend that everybody opt out of this immediately because it is opt in by default. This move has been an absolute PR nightmare for twitch, especially with them admitting that it is opt in by default because they know for a fact, nobody would willingly opt in if it wasn’t But why is this happening? My theory is that because Twitch has been incredibly unprofitable for a number of years, this is their parent company trying to squeeze profit or some form of revenue out of them by selling off data or using the training models in some fashion. I personally believe this is more an Amazon situation than a Twitch situation. And and both this, I’m both disappointed by the current situation as well as very curious about what’s happening behind closed doors.

• 
  Paula Has (@PaulaJ1974) reported 28 minutes ago

  @amazon @JeffBezos Day21 Still no email about my 'escalated' issue When the hell will I get my account back? I paid for Prime and I can't use it How the hell is this right?

• 
  Akaash (@avibhs) reported 29 minutes ago

  @imrajpattanayak Maybe .. The online industry needs Indian player .. most market is owned by foreign countries Flipkart amazon all owned by outside India Big basket is a corrupt incometent leadership issue . Most VP of bigbasket super incometent and pvt label VPs are god level corrupt I think Noel tata daughters were running Big basket ?? Don't know if I am right?

• 
  Maria B (@SpringerHollow) reported 33 minutes ago

  @RebornFatboy I stopped shopping Amazon many years ago because of a similar issue.

• 
  Suraj Malhotra (@MrT4ntr4) reported 34 minutes ago

  @AmazonHelp @amazonIN I received a brand new iPhone 17 Pro yesterday with a display defect and reported it immediately. The service centre is recommending a display replacement, but the issue could potentially be something beyond just the display. I didn’t buy a refurbished or repaired phone. I bought a new iPhone, and I don’t think it’s reasonable to start repairing it just one day after delivery, especially when it was purchased as a gift. Please arrange a replacement with a new, defect-free unit.

• 
  Andrew Pipkin (@Pipkinresells) reported 37 minutes ago

  Step 5: Outsource and scale When you find a winner, scale up by ordering more units. Each week, focus on finding 1-2 new products to sell. 2-3 months in, outsource your tasks with AI tools and virtual assistants. That’s how I do $1.5M/yr on Amazon, working 4-5 hours/week from my laptop. I put together a full training that breaks down my entire system to find and sell your first products on Amazon. Comment “Amazon” and I’ll send it over.

• 
  MamaB (@MamaB2z) reported 37 minutes ago

  @WallStreetApes Have you seen the videos of the guy who goes in and weighs the meat they sell - finding a LOT of it has less than what they say? (Also BTW - Amazon does this same price fix practice. Even the company itself isn’t allowed to put a lower price on their own website.)

• 
  Ed Cokeley (@EdCokeley) reported 40 minutes ago

  @jennyrozelle @drgurner I haven't bought much farm stuff from Amazon, mainly because of quality issues of some of the stuff I have bought, plus the sales tax issues. I may have to look into it more.

• 
  Mica Lesser (@micalesser) reported 41 minutes ago

  @StealthQE4 Amazon and financials aren’t buying it. The consumer is in trouble and help isn’t coming

• 
  Satish Kumar (@satisheck) reported 43 minutes ago

  @AmazonHelp Hi, Could you please look into my issue.

• 
  சுதேசிக் குரல் (Indigenous Voice) (@sudhesikural) reported 43 minutes ago

  @AmazonHelp @AmitAgarwal and @JeffBezos - only a proper deep dive into the issue can resolve this issue. Trying to bring this to your attention till I get someone to really look into this issue. I will tweet everyday copying you both on this thread to see if this mess ever get resolved.

• 
  CassieBBlue (@Cassie_B_Blue) reported 44 minutes ago

  Content that could only be seen if it was being actively scrapped... And people still think that somehow despite being hosted on an amazon/google/microsoft server physically that.... It hasnt been absolutely scoured again and again for training and personalized data for sale?

• 
  @melissa (@melissa) reported 44 minutes ago

  we believe there's no money in making things. that's why we let china take everything from us. i think we were wrong. one time we waited 9 months for an air conditioning part. the ac was dead until it arrived. on a boat. that's sad. the ac stuff is really sad i think. that one in particular i think we were wrong. there is money in that. all houses have acs. they're an expensive product. we basically said **** it we'll just let asia build all that **** and import it. there are some american brands but i looked them up and i do not associate them with quality. i think america was wrong on this as an industry. someone could have made a lot of money owning the air conditioning space. air conditioners are a better product in some ways than like. a refrigerator or a microwave or all these other things. you can't charge that much for those but **** man. could you charge a lot of money for an air conditioner that doesn't break. engineering wise, maybe air conditioner is a hard thing to make not break. i don't know. you start thinking about it and the problem is how houses are made. houses are not designed to repair. it should be easy to open up the walls and get to the things you need to fix. the walls should just open up. right? it should be like invisible panels. it should be trivial. putting something at the top of the wall like those stick on units is ******* hideous. it's superior to repair. i get it. why can't we just cut out a piece of the wall? so that the thing sits in there and blows. you'd have to make the wall a bit wider or thicker or whatever i guess. that seems fine. but we don't care. we build the cheapest things possible. i'm sure it's less profitable to do something like the panels. it's hard. i think everything is hard. the physical world is hard. that's why we do ****** things and the perception is it doesn't matter that much. you just replace them. maybe that's true. i don't know. i don't want to talk to you about enshittification. i want to talk to you about how i started thinking while vacuuming while the robots were running. i talked about the small vacuum and how i once had workers here and they asked for the model number. you asked for the model number and i do not want to tell you. they don't make it anymore. well, they do make it. there's a new model. i just spent a >month at a best friend's house. her new house is in a different new city and i packed the child and checked him into sports camp. her husband's mother offered to spring for a designer, and he told her, it's ok. we have a melissa. i'm not a designer. again. post ai we need a new word for hobby. the first weekend me and the child were there, two things happened. the first is, the friend and her husband peaced out for a wedding. it was just me and the child and their dog. the second is, the child got a virus. i don't really know how this is true, but it is. he's never had a stomach thing before. he's never thrown up before. i did not know how bad it could be. i said i do not want to talk to you about enshittification. but it's not limited to the physical world. the first hour of the first morning there was spent finding a ******* doctor. "pediatrician $city" returned: pediatric dentists, pediatric chiropractors, and pediatric psychiatrists. i possess harsh enough words for this and i will not write them. the ais were no better. whatever. now the child has a prescription and he's taken the god tier medicine and he's parked on the couch with star wars. he watches once and gets sick of watching and moves on to legos next. meanwhile i get to work. the friend was unpacked and things were mostly technically put away but there were no systems. i set about doing all the systems. the friend arrives back at the house and is like: show me everything you've done. i do. she's pleased but not surprised. she knows me too well. her husband, however, is bowled over. he asks me if i'll do his office and garage next. this is all a too-long way of telling you she pointed to the cardboard box in the corner of the entryway and said, what's that? and i said, well. i ordered you the small vacuum. it's 50% more expensive now. and technically, by the specs, it says it's 50% more powerful. i don't know what to say. it's at least 50% weaker. i think i'm being generous. anecdotally, it sounds like a calm quiet gentle summer breeze compared to the gleeful violence of mine. if i'd known the new one was going to be so bad, i'd have gifted the old one to everyone i know. the ais tell me, yes, it's at least 50% more powerful. maybe 65% more powerful. i say, **** you, don't talk to me about how the companies say the air moves. i only care about the amount of dirt it disappears. it's inferior. the ais say, yeah. the old one had a bit of a cult following. the ais also tell me, then they changed the nozzle design. the new one's wider. more open and rounded. the old one's narrow. flatter and sharply tapered. something something static pressure. something something higher localized pressure differential. the ais continue to lecture me on things i do not know about and cannot call bullshit on. eventually it speculates that it's literally probably just, the quality of plastic is poorer. doesn't matter how strong the suction is if there's perimeter leakage out of poorly sealed molded seams. on the last post, a guy named rusty commented. he said, as someone with a fleet of extremely high-end shopvacs, i need to know the name of this vacuum. i messaged him. i said all this. he said, i get it. they stopped making mine too. so i said now what. he had super ******* interesting input. rusty said we no longer live in a functional mechanical culture. we live in a dysfunctional mechanical culture. he said, when you repair a prototype, it gets better. you've found the weak link. this is what a functional mechanical culture is. he says you can know, because Version Two is better than Version One. i tell him about the fridge we had. it broke. we had guys out and they were like, whatever, that'll be $1000. and we were like hmmm maybe at that price we get a new one. and they were like: whatever you do. do not do that. they were literally like, if you ask us to put in a new one and take this one away, we will sell it for some multiple on what you pay for the new one. me and husband looked at each other. i said, this is the worst fridge i've ever had. husband said same. how bad are new fridges? and now what is there to say? do the anti-capitalists have a point? i'd rather kill myself than side with them. but, well. to show growth you have to have new models that people are going to replace their old models with. and you need to have higher margins so that there's more growth. this leads to building the shittier refrigerator that breaks faster. ultimately that's where you inevitably start gravitating towards just building ****** unreliable things with new features and convincing people every few years they need new features. their fridge needs to be on the ******* blockchain or have wifi so it can tell them what to buy at the store or whatever. in the reality where you're constantly marketing new useless buzz features to people, the reliability of products doesn't matter that much. is there something here? it's hard to monetize reliable products. it seems like we know how to build a fridge that lasts 60 years. we did that 60 years ago. it's expensive? i don't give a ****. i'll pay for it. but how would you build a business? implicit in the thing that lasts 60 years is 60 years of support. do we still need that? we have the ais now. husband often makes fun of me. he says, husband gets money, buys avocados. wife gets money, buys ancient technology. years ago i gave away an old bluetooth speaker thing. last month i started looking into buying a new one. i do some research, i remain unconvinced. i ask the ais and sure enough: it tells me the one i used to have has somewhat of a cult following too. there's like a cottage industry of parts and all these fervent audiophile vids on how to replace the few things on it that wear out and what not. i pay more than the cost of a new one for a shockingly well restored refurbished old one. it looks newer than mine did new. husband is annoyed. until he hears it play. are there ancient technology influencers? i told rusty i don't want to be an influencer. not even for vacuums. when the worker guys said the small vacuum was better than their shopvac, i was like oh. nice. until they finally bashfully asked for the model number. rusty goes: i am bashfully asking you for the hand vacuum model number he tells me all sorts of interesting things. he asks me if i know about restomodding cars and i say i do and he says he thinks that's where everything is headed. hand vacuums, shopvacs, coffee makers, blenders, everything. it makes sense that it started as a car thing. isn't this sort of what happened with lamborghini? he left ferrari because ferrari wasn't making good enough cars. he thought ferrari was too much of a *****. he was like, i'm going to make the ******* best supercar i can ******* make every year. i look at that and i'm like, ehhh. lamborghini isn't exactly a success story. you know what i mean? i don't really know. it's also not just cars. people are drowning. we're back to people are just drowning in stuff. they are just drowned in stuff for any of this stuff so it's hard to reach people. it's just so much ******* stuff. in the last post i said: broken is not binary. rusty says this is a deep thing. he says he's been trying to write about it too. i ask rusty, are you mech eng or something? he says no. we keep talking and i start to see he's a generalist tinker tailor soldier spy repairman. he grew up as a bicycle mechanic, then got into arborist work. now woodworking. he tells me his school of technology criticism recognizes that golden ages exist. but they also end. he says ebay strikes him as the bargaining stage of grief about these things. he also says i should do it. i should name the original model. maybe someone will reverse engineer it. first i text the friend. the one whose house i was at. she did not return the new model small vacuum. the clearly inferior one. she and her husband both think it's awesome. i signal her. i say, hi. can you do a test with the small vacuum she's a real human. who types with capital letters. she says, Hello! Yes I can i say, ok. turn it on boost mode. try to cover the entire nozzle. because the dumb way it's shaped, a flat surface like a floor like doesn't quite work to cover the whole thing i ask her to try on her arm. or her leg she sends me a picture of her arm. she says, You can't see. But it kinda left a mark i am annoyed it left a mark. that makes it seem like it's good. it's not good. i say, ok but how alarming. like. with the old one, it feels alarming she sends me a vid. of her vacuuming her leg she says: Pretty alarming i am not satisfied. i ask her to run more tests. she says: It's now out of battery so fine. i'm talking about shark wandvacs. hers is the WV410. mine is the WV201. it has 23,942 reviews. but, unfortunately, the one i have is the one from 2018. whatever thing they're selling now, and saying it's the WV201, it's not the same. there's multiple reviews saying, quite literally, the same thing as me. like yes. this is the second time i'm buying this vacuum. this one's not the same as the old one. you keep scrolling. broken in one month. doesn't hold a charge. lemon! on june 27, 2026, a customer named jessica writes: DO NOT BUY OR JUST THROW MONEY IN TRASH. worst vacuum ever DO NOT PURCHASE worst vacuum i've ever purchased. one star is being nice it deserves zero stars that's the last review i can see, actually. i can't scroll back further in time. amazon no longer allows me to do that. i'm not kidding. the fact i can read reviews back two months is an improvement. i was reading reviews during prime week (june 23 through june 26, of our year 2026) and suddenly the option to tap into reviews was no longer there. instead there was an error and it was like: yes. hello. we are only showing you the top 5 reviews. the top 5 positive reviews, actually. if you'd like to see more reviews, or any negative reviews, please push this button. to confirm you want to see more reviews. ********????? i hit the ******* button. it says: "your request to see more reviews has been sent. you'll receive an email within 5 business days". MY REQUEST???? did i get shadowbanned for reading too many reviews? is this because the ais? am i the only human left reading reviews at the rate the ais do? i have to read so many. to find the ones that aren't written by the ais. for the ******* ais. i verified it was only me. i sent the screenshot to a friend and i said: what ********. open your amazon app. go see if you can still read reviews he did go check for me. but first he said: i think they think you're a bot. it makes sense. it's your general vibe. botlike aura he does the sidequest for me. he confirms. he is still allowed to read reviews. and then he said that i ask him enough such strange things, he does wonder sometimes. he said, did you hook me up to an llm with very specific instructions. like, gas him up, encourage him to write. NEVER use caps fine. if i'm going to be accused of being ai maybe that's what kind of ai i am. the kind that relentlessly badgers you with walls of text until you cave and write your own cleaner, shorter version. because after talking to me rusty wrote up his own tirade too. it's good. he uses caps. but it's still good. i'm quoting it below. i'll leave you with that the ais tell me it appears japan still sells what may or may not be the unmolested 2018 version of mine. because you know of course. japan is apparently a country that seems to still have ******* standards. or, as rusty would say. a functional mechanical culture. i don't know. but i do know i'm telling you. don't ******* do it. do not buy the ******* vacuum

• 
  Fear (@cryptofearsol) reported 47 minutes ago

  this is the realest post. I was doing DoorDash while trading NFTs and working at Amazon while trading meme coins. I’d put in money I needed for bills to try to make a couple Xs so I had money to trade. Trading like that really became more emotional trading. Itd be hard to hold through the red and id be too euphoric when i seen green. Led to a lot of roundtripping being stuck in 5-6fig hell. I was really good at spotting narratives and what coins would run but I was just to emotional while trade. It didn’t help that I was going through a lot of stuff in my personal life. I decided to step back from the market and really focus on health and getting into a better career that allowed me to feel comfortable while trading because I’d know I had more money to fall back on if any trades went south. This last year i spent a lot of time learning new skills and am happy to have landed a good paying career. I feel much more relaxed in life like a weight has been lifted off my shoulders. Not having stress about money also allows you to view making money differently. Im a lot more comfortable holding good coins now. Im still knocking off the rust and getting back into the flow of things. My goal now is to keep my head down and compound wins. This is my 7fig cycle.

• 
  Vani Hari (@thefoodbabe) reported 52 minutes ago

  How about every at every checkout across America!? We won't settle for just "on Amazon." Mars already does this in countless countries around the world for all of their products. #FoodBabeArmy don't stand down!

• 
  Let's Talk (24/100) (@tellmeab0ut1t) reported 58 minutes ago

  @HeyoTeo I'd put this in the malicious compliance bracket tbh. The stream that they had "explaining" the policy heavily implied that it's a mandate handed down from Amazon, not something twitch itself decided on as a good move

• 
  Mk2 BIG MAVERICK🍀 (@Mk2Maverick) reported 59 minutes ago

  @belfastbhoy1961 I use Amazon all the time Never had a problem! But depending if it's not Amazon selling the item (it could be a small business) it's who they use for delivery as they don't always use Amazon I had stuff delivered by Evri yesterday so check who the courier is?

• 
  Naveed (@The_Kyzer_Soze) reported 1 hour ago

  @ElliotKeck @RachelSJohnson It’s sold at various uk bookshops such as Waterstones and also on Amazon Wonder why you have an issue with the Arabic bookshop selling ?