Amazon status: access issues and outage reports
Some problems detected
Users are reporting problems related to: errors, website down and sign in.
Full Outage Map
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 10: Problems at Amazon
Amazon is having issues since 01:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Errors (47%)
- Website Down (33%)
- Sign in (19%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Phoenix
|
Errors | 4 hours ago |
|
Holland
|
Sign in | 10 hours ago |
 Jibert
|
Website Down | 14 hours ago |
|
Ashburn
|
Sign in | 14 hours ago |
|
New York City
|
Website Down | 15 hours ago |
|
Secaucus
|
Website Down | 15 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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JurassicBumbleBee 🐝 (@bee_jurassic) reported@TrueOnX Yet they're plowing down a part of the Amazon rain forest to build an air strip for... A climate conference. To stop people from destroying nature. Imagine that.
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Asker Zaidi (@AskerZaidi) reported@AmazonHelp I don't know if you understood my problem or not. I am particularly talking about Amazon Now deliveries. There's no such option while placing an order on Amazon Now. For reference you may see how the Noon app works.
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Subham Rath (@Subham7Rath) reported@AmazonHelp Nothing I’m getting from there. Your team themselves don’t have any clue about the issue and keep repeating the same responses without any actual resolution.
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Celena (@lenac2009) reported@CLsteinber97196 @MidwesternDoc Its available over the counter. I buy mine on Amazon. The one I buy is 99% pure (WOLDO brand). I mix it with distilled water or alow vera gel. 75% DMSO and 25% water. I've been using it for back pain (broken L3 vertebrae) for about a year. 2 to 3 times a day rubbed onto the area with 'clean' hand or cotton swab. Allow to dry. Do not use rubber gloves. Anything that comes into contact with, will carry to your blood. It has changed my life.
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John Luke (@john_luke) reportedGreat Names Stand Out The best brand names don’t describe what the product does. They stand out in a sentence and let the product describe itself. Apple sells computers. The name is a fruit. Amazon sells everything. The name is a river. Google sells search. The name is a misspelled mathematical term. Slack sells productivity software. The name means “not working.” The objective of a name is not to explain. It’s to be remembered. If your name describes your category, it competes with every other name in your category. If your name stands out from the sentence, you become the sentence.
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harshada (@HarshdaDesh) reported@AmazonHelp @amazonIN , I have requested a return for one item on 2nd of May 2026 & still item hasn't picked up. No one has attempted a return pick up and the error I can see as " pickup failed to to failed verification check" . Even customer service option also not working.
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Amazon Help (@AmazonHelp) reported@sudiipsingh1 X being a social platform, we wouldn't be able to access your account or order details. Kindly login to your Amazon account and access the link from web browser. -Monica
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Carrie Kelly (@CarrieHKelly) reportedI am resentful of Amazon size and return policies ... And having to pay more for a size down or up. I wear a size XS or Small. The item should be the same price, unless they use double the fabric (bigger people, should pay more). @AmazonHelp @Amazon #clothing #retail #online
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Ashutosh Chahar (@ashutosh_1205) reportedwhy google is google ? So i was making a payment, first I chose amazon upi pay , that kept on "loading" But then I chose GPAY, done in seconds . So is it because of speed , yeah one of the reasons But the bigger thing is they have a separate app for payments , maybe a dedicated team too. But amazon everything in one , that's not the problem, at least make it less buggy . Focus on user experience. User experience, reliable That's why google is google.
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Himanshu Mnmrt (@MarmatHimanshu) reportedOrdered an item on Amazon India with a promised 4–6 hour delivery, but it hasn’t even shipped after 2 days. Multiple chats/calls done, but only being told there is a “technical issue” with no resolution. Very disappointing experience. @amazonIN
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PRATHVIRAJ VERMA (@prithvi_waasi) reported@AmazonHelp Even after sharing CCTV proof and explaining the entire situation, I am only receiving contradictory replies instead of a proper investigation. Also, without even confirming whether my issue was resolved or whether I had any further questions,
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Euphrosene Labon aka Wise El (@euphrosene) reportedAmazon often has 50% deals on films, though I still only buy £3.99 ones that I liked and want to watch several times. But, scrolling through the 'deals', I had a flashback to all those many times charging up and down tube stairs/escalators seeing many film posters. AND, oddly, just now, missing that time - even late at night when it meant tube to train to car park to drive home or (worse) walk home in the pitch black in high heels. <o0> (I can right now even hear the tube sounds.)
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Jared Ryan Sears (@JaredRyanSears) reported@HadEnoughCA1 @MeidasTouch Or, we could focus on companies not paying a livable wage, such as how 1/3rd of Amazon warehouse employees require food assistance to survive. Almost half of all full-time workers in the US are not paid a livable wage. But instead of addressing the real problems, the same people who are panicked that America's birthrate has been below the replacement rate since the 1970s, requiring immigration to keep the population from shrinking and the economy from imploding, also complain about people needing help covering the high cost of having and caring for a newborn.
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Bitstreet Capital (@bitstreetcap) reported@coinbase just had an hours-long trading outage caused by an AWS failure. The largest publicly listed crypto exchange in the US, down because of Amazon's servers. This is the infrastructure problem nobody wants to say out loud. Centralized exchanges running on centralized cloud providers is a single point of failure dressed up as a crypto product. On-chain doesn't go down.
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Crypto Channel 24 (@CryptoChannel24) reportedEveryone preaches decentralization until the data center overheats. $COIN dark for 6+ hours. A single Amazon server in Virginia got too hot. The world's largest crypto exchange runs on one AWS zone. 🔥 12 months: either CEXs fix this or expect more outages. 👀 #Crypto
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Sagum (@sagumagency) reportedAmazon Ads ROI isn't broken. Your attribution window probably is. We see brands blame the platform when conversions look flat, but most are only tracking 7-day click windows. Extend to 14 days and layer in view-through. You'll often find 20-30% more attributed revenue hiding in plain sight. What's your current attribution setup?
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JConr 傑·康納 (@JConrBOrtega) reported@alexandrade368 Incorrect, the original post about the drug crisis, you just realized you can’t win on that so you swapped it a difference issue because you are losing. But Gavin’s diapers cost more than Amazon too, even though I said Costco.
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john connealy (@goodoleboy63) reportedI made a complaint to Amazon about them using USPS for a shipper and let me tell you they could give two shits about your opinion. They don’t believe like in the old days when a customer was unhappy, you called them on the phone and resolve the issue Amazon, they wanna send you a survey and what that tells me is they don’t mind in the customer doesn’t matter That’s all most companies in America treat their customers they don’t care they really don’t and if you think they do you’re wrong cause I’ve experienced it over and over and over again you can’t get a hold of an executive or executive assistant or anything you have to talk to those incompetent clueless, customer service representatives I think most of them only have a first grade education just saying that’s my opinion and that’s what I think sending a survey to somebody that’s making a complaint about one of their shippers is like saying we really don’t care what you have to say, sir just take the survey and shut up
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Rahul Mittal (@ManifestRahul) reportedI’m on call with @amazonIN @AmazonHelp from last half hour and they are just routing my call from one dept to another with no information. I hope AI eats their job since they are useless. If in next 2 min issue is not resolved I’ll raise it to govt fraud teams
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Remarkable (@RemIsBuzzin) reported@markgurman IMO, the writing and acting has mostly been exceptional in Season 2. They're trying not to repeat themselves, and they're aiming super high. Anyone who thinks S02E06 was a bad episode didn't understand it. I'm glad Apple doesn't dumb shows down like Netflix, Disney and Amazon do.
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Tom Bruni, CPA, CMT (@BruniCharting) reported@FusionptCapital We can’t only own the Mag 7, but we can recreate them in the aggregate. eBay and GameStop can take down Amazon. Just nobody will give them a chance.
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aydinmustafa.eth ✨ (@aydinmustafaaa) reported@AkaBull_ If Amazon and Google are booking paper gains as profit, what happens to those private credit loans when the mark to market cycle turns down?
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DividendBoomer (@BoomerDivvies) reported@ToddsTradeEasy @SparkingFIRENC Your comment “took everything and gave nothing back.” Is what I took issue with. Boomers built a large part of current society and invented many of the things you use today like PCs, iPhones, the internet, Amazon etc.
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mark mcneilly (@mcneilly_mark) reported@footballontnt TNT why is your streaming quality so bad when compared to Amazon Prime and NOW? It is not down to my WiFi as the quality is top notch with Amazon and NOW ( not quite as good as Amazon). The football when kicked long looks like it has a tail. Expect better for what I pay!!!!!
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imran (@imran587790) reported@amazonIN @AmazonHelp, I am facing a very frustrating issue with my delivery. The delivery partner marked a 'delivery attempt' without even coming to my door. When I try to call, he keeps disconnecting my phone. Please look into this immediately.
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john connealy (@goodoleboy63) reported@AmazonHelp Well, I know I’m not under any obligation to take a survey, but what I am obligated to do is show the people that y’all really don’t care about your customers when you talk to him on the phone cause all y’all are interested in is placating people and not fixing the problem. What you’re doing now Sending a survey to somebody is like hey shut up
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Zhiwei Li (@lzwjava) reportedAs long as there is internet, information is basically free. In China, I use Walmart to look things up. When the mechanical lock at my home broke, I called a repairman to fix it. When I wanted to look up the tools he used, I used Walmart. Sometimes Amazon feels clunky. I try to use English to learn and understand everything as much as possible. Even though I cannot place orders, I mostly use JD and Pinduoduo. But information is free
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Einar Johnson (@EinarJohnson_XR) reported@mattworkman I bought a few cameras from Amazon and never had issues. B&H is closer to you so maybe not a bad option but certainly never had issue with either.
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Kentuckyisawesomebro (@Kentuckyisawes1) reported@beffjezos Tbf didn’t amazon start having some major reliability issues because of AI? Really need to be careful moving these technologies into production systems for important infrastructure.
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Sakshi (@sakshi_gaurav) reported@AmazonHelp While 90% of your CS has been utterly useless, thanks to Kashish from your CS who made sure my issue was sorted. @MiIndiaSupport thanks for nothing.