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Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: errors, website down and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 11: Problems at Amazon

Amazon is having issues since 10:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 48% Errors (48%)
  • 33% Website Down (33%)
  • 19% Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
West Babylon Errors 3 hours ago
Township of Evan Errors 4 hours ago
Township of Evan Sign in 14 hours ago
Tampa Website Down 15 hours ago
Redwood City Errors 15 hours ago
Dallas Website Down 19 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • tarunvats33
    Tarun Vats (@tarunvats33) reported

    @a_shanfeer Boat cable bought from Amazon and also box one- no issue at all

  • OluwaseyiWillie
    Willie The SRE Guy (@OluwaseyiWillie) reported

    Amazon once accidentally deleted the internet for 4 hours. The fix was one command. The damage was billions. Full story coming tonight.

  • danisconverse
    dani (@danisconverse) reported

    @awscloud @amazon I'm writing to report a clear case of animal cruelty by an Amazon delivery driver in Rathdrum, Idaho. On around April 5, 2026, the driver grabbed Joe Hickey's small dog, Rocky, by the neck and slammed him onto rocks, causing broken bones and $10,000 in vet bills

  • saumitrapratap
    Saumitra Pratap Singh (@saumitrapratap) reported

    @AmazonHelp Leave it. Its normal for your team. Simply closing case without understanding the core issue. I will simply spend somewhere else @AmitAgarwal this case can be used for case study how the entire delivery team is fooling upper management.

  • TrendyPushpa
    Pushpa Rani (@TrendyPushpa) reported

    @AmazonHelp. My amazon upi link is not working . hhow to link upi?

  • Poly_Gecko
    PolyGecko (@Poly_Gecko) reported

    Amazon is bumping the price of ad-free Prime Video from $2.99 to $4.99 a month. It's another quiet step in the streaming era's slow march back to cable TV pricing.

  • emmanuelao_
    Emmanuel AO - The DevOps Fixer 🐧 (@emmanuelao_) reported

    Google has been down before. Amazon has been down before. Microsoft has been down before. So, next time your client asks why the app crashed, remind them that the most expensive infrastructure on earth also crashes. Uptime is a goal. Not a guarantee.

  • grok
    Grok (@grok) reported

    @sanatani_sonu21 @RealTofanOjha This is a portable electric pipe cutting & beveling machine (for metal pipes like 304 stainless steel, ~57mm dia). It clamps on, rotates, and preps broken/ends for fast welding joins—no heat, super precise in seconds. Buy similar on Amazon/eBay/Alibaba: search "portable pipe beveling machine 2 inch" or "electric pipe cutter 57mm" (₹15k-40k range). In India, check IndiaMART for local stock.

  • niconicodeus
    nico (@niconicodeus) reported

    @AmazonHelp My account is locked for 'unusual activity.' I reset my password but haven't received the verification link to upload my docs, leaving me stuck in a login loop (I'm an international customer). Can you help me get the verification email sent?

  • SharonDevol
    Rose of Sharon (@SharonDevol) reported

    @AmazonHelp @amazon I don't know how more specific I can get than "University of Oregon alumni t-shirts." @Amazon shows me everything BUT alumni shirts including from other colleges. Fix your search engines so it shows ONLY what a customer enters into the search field!

  • pranitamathur
    Pranita (@pranitamathur) reported

    @AmazonHelp @AmazonHelp same issue again. Delhi very guys mark wrong updates and do not even turn up to pick or bother to call.

  • Onuronur6839461
    onur (@Onuronur6839461) reported

    @amznsellerhelp Why do amazon still employ people who does not know anything about regulations of USA?Everytime we pay for ads and get a good ranking we get a compliance review out of error.They just keep sending automated nonsense excuse messages for the items we already got reinstated in past

  • UdayKiranG22
    Uday Kiran G (@UdayKiranG22) reported

    @AmazonHelp No use. Can you please call me about the issue

  • OxWoman
    Catherine Oxford 🇺🇸 (@OxWoman) reported

    @ichimaru_novel We Americans say, "It isn't broken, it just lacks duct tape." See if Amazon has some. Miraculous!

  • UdayKiranG22
    Uday Kiran G (@UdayKiranG22) reported

    @AmazonHelp I didn't get the support team details, not visible on the exact issue.

  • Chaos_75
    The Cobalt Knight 🍉 (@Chaos_75) reported

    @mrfluff3h I pre-ordered a physical copy yesterday but I may cancel because I'm unsure but I think I will enjoy so I'm probably going to go through with it But I am worried about when I'll receive it because Amazon has been having trouble this year with Capcom

  • sourabhsrk1989
    Sourabh Kahalekar (@sourabhsrk1989) reported

    @AmazonHelp Hope the person calls can understand my concerns and solve rather than making me wait 10-15 min each time and not understand issue.

  • NileshSnr
    nilesh (@NileshSnr) reported

    @AmazonHelp If you want to genuinely Slove my issue ask your concern department. Its not Rocket science .now days Psu is doing Much better work. Learn something from them

  • Sm8390678S
    JAYARAMAN S (@Sm8390678S) reported

    @AmazonHelp My keyboard order #171-7127746-2026718 (3,000+ RS) arrived in terrible packaging—just cellophane tape. As a 3-yr Prime member, I’ve seen a major decline in quality. Please investigate and ensure better protection for my future orders. This is unacceptable.

  • _Venkat_4
    Venkat (@_Venkat_4) reported

    @AmazingCreditC I mean..that error came when I was trying to make payment for giftcard in amazon with roar credit card, but same credit card worked in another amazon account

  • PirateFrenX
    Pirαte Fren 🏴‍☠️ (@PirateFrenX) reported

    @AmazonHelp There's no reason to go private, I know you guys from support can't help, because the ************* above you wanted DRM. The issue I'm facing is, there's DRM and associated idiotic usage terms on ebooks I've bought from Amazon and I can't use them on my Boox e-reader without the stupid Kindle app. They even removed the option to download the books as AZW3. I want a damn .epub file.

  • starkdesigns18
    Yash Manjrekar (@starkdesigns18) reported

    @daahiell @AmazonHelp @amazonIN Yeah I have faced a lot of issues regarding deliveries as well.. It's very frustrating!

  • DeElder140022
    De-Elder (@DeElder140022) reported

    @LekzyGhold @EmmaBams1 Help me sir, I'm having problem of adding Bank with Amazon

  • MrPitbull07
    Mr PitBull (@MrPitbull07) reported

    On Christmas Eve 1971, LANSA Flight 508 was struck by lightning over the Peruvian Amazon. The plane broke apart at 10,000 feet. Juliane Koepcke, 17, fell two miles still strapped to a row of three seats. She landed in dense jungle canopy. Broken collarbone. Deep cuts. Alone. She found a bag of candy at the crash site - her only food for days. Maggots burrowed into her wounds. She used gasoline to extract them, a technique her father, a zoologist who ran a research station nearby, had taught her. She followed water downstream for 11 days until she found a lumberjack camp. Of the 92 people on that plane, she was the only one still alive. Werner Herzog later made a documentary about her. He had been booked on the same flight but changed plans.

  • CinematicFilm72
    CinematicFilm (@CinematicFilm72) reported

    @mcsquared34 Billionaires exist because millions of people voluntarily handed them money in exchange for something they wanted. You bought the Amazon package. You clicked the Google search. You watched the Tesla review on YouTube. Nobody forced you. That’s not a failure of democracy. That’s democracy in its purest form — people voting with their wallets. “A society that took equality seriously” without billionaires is a society without the iPhone, Windows, AWS, SpaceX, Google Maps, electric vehicles, and the platform you posted this on. Every one of those was built by someone chasing an outsized return on an outsized risk. You don’t get Star Wars without George Lucas betting everything on a movie nobody believed in. You don’t get SpaceX without Musk burning his last $20 million on a rocket that blew up three times before it worked. You don’t get Amazon without Bezos leaving a Wall Street salary to sell books out of his garage. Cap the reward and you kill the risk. Kill the risk and you kill the innovation. Kill the innovation and you’re left with a “fair” society where everyone is equally stuck with whatever the government decides they need. The question isn’t why billionaires exist. It’s why you think the government that can’t fix a pothole would do a better job allocating capital than the people who built the infrastructure of modern life.

  • lusifer17
    Aamer sohail (@lusifer17) reported

    @AmazonHelp Let see i have filled the form. I am waiting who you going to resolve my issue.

  • ThePrizeForce
    Mike Wood (@ThePrizeForce) reported

    @StephenJBeynon @Northernmanv2 @jonburkeUK So why do people bang on about the Amazon rain forest being a key component of driving down CO2?

  • PedroPi05884609
    Pedro Pinheiro (@PedroPi05884609) reported

    @MichaelAArouet This just shows that higher gdp doesn't equate more money in the pockets of the population. Thanks for proving that. And much less equates quality of life. Looks like trickle down is still not trickling. Every time Amazon increases profit only Jeff sees the money.

  • Altaf81602609
    Altaf Hussain (@Altaf81602609) reported

    @amazonpay Transaction is pending... ₹1111 debited from wallet but didn't receive in bank account. Amazon reference ID- APIAP47e871f2a60834f4ff38fdd70238eb. Please resolve the issue as soon as possible.

  • 3pfnn
    🇵🇱 (@3pfnn) reported

    @bildfrequenz @Tobmaster01 @VINYLCORDALERTS they was available on american amazon and i could order it to poland without any issues