Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (47%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Swedesboro	Website Down	2 hours ago
Altkirch	Website Down	17 hours ago
Bochum	Website Down	21 hours ago
New York City	Website Down	21 hours ago
Wiesbaden	Website Down	21 hours ago
Helmstedt	Website Down	21 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Manish Meena (@meena_manish_rj) reported 3 minutes ago

  @AmazonHelp I have already contacted your team 3 times in the last 3 days, but my account is still locked. Please resolve the issue instead of asking me to call again. Not Solve Bad Service Amazon In India

• 
  Tom Bilyeu (@TomBilyeu) reported 5 minutes ago

  QUESTION 1: Will anyone actually pay for this? Not "would they use it if it was free." Will they hand over a credit card today. Prompt: "Find Reddit threads, Amazon reviews, and forum posts where people are complaining about [your problem]. Show me what they've already paid to fix it."

• 
  Matthew Turner (@MbtHawk) reported 7 minutes ago

  @SmallParcelGuy @amazon The case they lost is about 5k CAD in sales or so. Peanuts for a company their size but large enough for me to not let it go. I am clean up crew on our team.....I clean up the AMZ Issues my team can't solve.

• 
  THE NVSTR | TRADING & FINANCE (@TheNVSTR) reported 9 minutes ago

  There’s absolutely no way I can prove this. But the store of value is being created in real time. $GME will be $2000+/share. Maybe not today. Maybe not tomorrow. But it will be. It will literally be just like Amazon. Problem is. Most people don’t remember what Amazon was before it became Amazon.

• 
  Hey1tsmeagain (@Hey1tsmeagain) reported 10 minutes ago

  My order for dry dog food and frozen waffles was canceled because the driver said it smells funny. How does that happen? Customer service said it sometimes happens? Is this why my dog has been to emergency vet 3x this year with stomach issues? @AmazonHelp

• 
  Greg Ceci - CC Writer (@GCeciwriter) reported 11 minutes ago

  @SteffenJack84 Our books are exclusively available on our website. We release physical copy only to begin and when the sales slow down (after 1st to 3rd run) we make an e-book version. I'll never put my work on Amazon and the likes. It's a shell game and it's rigged in the house's favour.

• 
  Glitchez (@GlitchezTweets) reported 12 minutes ago

  @Pirat_Nation Go after amazon too. Firetv cubes have the same issue. @amazon

• 
  Wannah (@Hbanana4242) reported 14 minutes ago

  @StableJay_ I just saw on a cod Facebook group with people still having this problem and bunch of people bought a tpm off Amazon for their mother board. Gotta make sure it's the right one for your board, 12 pin or 14 pin. Also others had success manually updating bios.

• 
  Santana Das (@Santanapinky) reported 19 minutes ago

  @AmazonHelp Still my problem is not resolved. Can you give a fresh link

• 
  TuBon_gRips (ボングを2回吸う) (@TuBon_gRips) reported 20 minutes ago

  @sharondaniel91 @awmayhall @amazon Now, I'll admit that Amazon doesn't own MOST of the fleet. They do own some, particularly in the SEA/TAC area, where they have warehouses every few miles along main roads and highways. Whether they operate these directly or lease them to DSPs, I can't say. I do know they owned the ones I personally worked on. I also know it was all DSPs in the bay area, when I lived down there, so I understand how you might think that's the only way they operate. And the Rivian fleet? They entirely own that and lease to DSPs.

• 
  Better together (@Scotland__UK) reported 21 minutes ago

  @rushicrypto nice idea but bezos doesn't actually have that money. That money is not sitting in his bank account He owns shares in amazon, if he starts selling them, the company share price goes down & it signals trouble Same for all mega billionaires, they don't even have 5bn in cash

• 
  Chase (@ChaseLooks) reported 21 minutes ago

  A guy in Texas collected $380,000 in Amazon refunds over 8 months by shipping back boxes of rocks. Amazon's automated refund system had a sequencing problem. Refunds were approved and processed before the physical return was inspected at the warehouse. Money hit the account before anyone opened the box. He figured out the weight range Amazon's system expected for each product category and matched it exactly using rocks, paper and packing material. Started small. $200 items. $300 items. Testing how far the system would go. System kept approving. Scaled up to electronics. Laptops. Cameras. High ticket items with the highest refund values. Opened 14 different Amazon accounts across family members and friends to spread the volume. $380,000 in approved refunds over 8 months. Amazon's fraud detection team eventually ran a cross-account analysis and found the pattern, same return weights, same refund timing, same IP addresses rotating across 14 accounts. Flagged all 14 simultaneously. Federal wire fraud charges filed. 14 accounts banned in a single day. Amazon quietly updated the refund sequencing system to hold payments until warehouse inspection was complete. No public announcement. $380,000 moved through a gap in an automated system that was never designed to check what was actually inside the box.

• 
  Divya Garg Sipani (@DivyaSipani) reported 26 minutes ago

  @AmazonHelp Sumit the problem is your exec. are clueless. They are asking me to order for the third time. Somebody said they are arranging a call from a senior, that too did not happen. When your system is compromised and hijacked by the delivery guys, amazon. Should shut its shop.

• 
  Kaviarasu.G (@KumareswaranG) reported 28 minutes ago

  @AmazonHelp amazon not give any help @ my return related problems, so very upsetting

• 
  Shabi Mm (@mm_shabid) reported 30 minutes ago

  @AmazonHelp Why you want to rate the issue with taking a solution or enquiry you want star rating.but you don't know the problem.if there is negative rate your customer service will be the last one

• 
  Sheikh Farhat (@mefarhat) reported 31 minutes ago

  Either resolve the issue or leave it, Amazon at its worst @amazonIN @amazon @AmazonHelp

• 
  Dwayne Elizondo Mountain Dew Herbert Camacho (@PresidentDEMDHC) reported 32 minutes ago

  @Be_Honorable @Overture3D And the big problem is, if @amazon wanted that returned, they will send it to someone else again. Amazon needs to realize filament is a consumable product and should not ask for the product back. Also the customer needs to push back when they are told by support to return it.

• 
  M.Giuliani & Co. (@mgiulianico) reported 37 minutes ago

  @DavideRMelone Agree. The decline in FedEx and UPS (beyond the Amazon Logistics issue) is indeed a warning sign that must be closely monitored: FedEx and UPS are true real-time sensors for the economy; they spot weakness before many official data points because all goods pass through their networks. This is why the current calm can be misleading. The demand shock comes later.

• 
  Jitendra Mani Tripathi (@tsziitneet) reported 39 minutes ago

  @amazonIN @AmazonHelp This is unacceptable. My order was out for delivery yesterday and still not delivered after 24 hours. No updates at all. Really poor and unreliable service. Fix this immediately. #AmazonIndia

• 
  Ned Balance (@NedBalance) reported 40 minutes ago

  @JoeM_NZ From memory, a recent book "Enshittification" by Cory Doctorow went into detail about the typical business practices of Amazon, and it's not something to be pleased about. Remember that awesome online book website called Book Depository where you could get most books at a much more affordable price? Well, Amazon bought it and shut it down. I'm personally not that bothered if a business wants to drug test their staff, but Amazon uses the dark side of the force in many other ways.

• 
  Frank Earl (@MadScientist_42) reported 40 minutes ago

  @Jringo1508 This is an, "Go buy the SOB off of Amazon," problem. They sell that sort of supply all the time.

• 
  Gene Decode (@De_Gene_Decode) reported 42 minutes ago

  Amazon just got caught running a secret price manipulation operation with Levi's, Home Depot, Walmart, and many more. Every time you "comparison shopped" online, you were looking at prices that were already rigged. Here's what happened: Amazon would monitor prices on Walmart, Target, Best Buy, Home Depot, and Chewy in real time. The second a competitor listed a product cheaper than Amazon, they'd contact the brand directly and tell them to "fix it." And the exact emails are now PUBLIC. Amazon sent Levi's links to two Walmart listings with the subject line "styles of concern." They basically said the prices on Walmart are too low and we have a problem. The next day, Levi's responded: "I talked to Walmart and they have partnered with us to take Easy Khaki Classic fit back up to ladder SPP price, $29.99 immediately." Levi's literally called Walmart and told them to raise the price. Because Amazon told Levi's to make the call. Walmart complied. Then Amazon matched the HIGHER price. Both retailers ended up charging more. The customer paid extra. Nobody competed. Same playbook with Hanes: Amazon sent them links showing Target and Walmart prices were lower. Hanes confirmed they "reached out to Target and Walmart to have the prices increased." Target increased the prices. Walmart increased the prices. Amazon kept their margins. But it gets even worse... Amazon told Allergan (the company that makes eye drops) that their product was "suppressed" on Amazon because it was cheaper on another site. Allergan responded: "Walmart got their price back up to $16.99." Amazon then unsuppressed the listing. They did this with pet treats on Chewy. Furniture on Home Depot. Products across dozens of categories spanning YEARS. The mechanism is simple but terrifying: If you're a brand and you sell cheaper on Walmart than on Amazon, Amazon suppresses your product, removes you from the Buy Box, buries you in search results, and effectively makes you invisible to 300 million customers. Brands can't afford that. So they call Walmart and Target and say "raise your prices or we'll lose our Amazon listings." Walmart and Target comply because they need the brand's products. Amazon captures 40 cents of every dollar spent online in America. That gives them the leverage to set prices across THE ENTIRE internet. Not just their own platform. So turns out, you were never comparison shopping. You were looking at a coordinated price floor set by Amazon through backroom phone calls between brands and their competitors. "Amazon is working to make your life more unaffordable." 3 separate antitrust trials are now scheduled for 2027. The FTC has its own case. 18 states plus the DOJ are piling on. This is literally happening during the WORST affordability crisis in a generation. Groceries up 25% since 2020. Housing unaffordable. Wages flat. And the largest ecommerce company on Earth has been secretly coordinating with brands to make sure you can't find a cheaper price ANYWHERE. "Competition" in retail is just a fantasy. 9:16 AM · Apr 21, 2026

• 
  Parthiban (@Parthi1786) reported 42 minutes ago

  @AmazonHelp @AmazonHelp @amazonIN it's highly disappointing to see the action from Amazon. Initial prime order was supposed to be delivered on 4th May but it didn't and after raising issue they cancelled and recorded which came with date as 7th May and now moved to 8th. This is a disastrous

• 
  Ken McD #Resists (@cptbananas) reported 43 minutes ago

  @thepoolshark Viewership is down because *we* cancelled streaming services - I will not give my hard-earned dollars to Disney/Paramount/Amazon (Marvel/CBS/Hulu/Fox) anymore. Glad you enjoyed it, but I’ve written the MCU off now.

• 
  Amazon Help (@AmazonHelp) reported 46 minutes ago

  @Darkfreak1000 @Darkfreak1000 Sorry to know about issue with Amazon Pay. As you had raised the issue with our support team, appropriate action will be taken to resolve the concern. Kindly wait as suggested by our team and we're positive your concern will be addressed accordingly. Please don’t provide your order/account details as we consider them to be personal information. Our X page is visible to public. -Ram

• 
  Special Glaciers Unit 🧊🕵️‍♀️🕵️‍♂️ (18+) 14%gang (@DocMcfly) reported 46 minutes ago

  @iruriyume @theiathegoth Ordering anything? I've ordered through Amazon (US) itself with no problem.

• 
  Lisa || Bad Time Stories (@BadTStories) reported 48 minutes ago

  @SophiaNarwitz The Rhuidean episode was great, WoT fans can watch it without watching the rest of the show. And they did try to fix their mistakes later on, especially in s3. But they screwed up in the beginning and along with another Amazon fantasy abomination it spelled the WoT show's doom

• 
  PalasRaven (@PalasRaven) reported 57 minutes ago

  @vicale @WallStreetApes @SETIInstitute Are you like me where you’ll literally fix it yourself buying parts on Amazon? I tried that with another IPhone to fix the broken screen but as soon as I got it opened one of parts couldn’t fit. Weird. I see why these new screen crack fixers use a liquid.

• 
  Swaroop Kundeti (@KundetiSwaroop) reported 57 minutes ago

  @ZaStocks Amazon had exceptional earnings and growth, yet stock was down 90% during that time.

• 
  Arul Perum Jyothi (@Thirak86) reported 60 minutes ago

  @AmazonHelp @amazonIN @amazon Dear Ruheena the chat link is not working. No one is responding....