Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (45%)
• Errors (29%)
• Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Montauban	Website Down	4 hours ago
Metz	Errors	16 hours ago
Pittsburg	Website Down	18 hours ago
Fort Myers	Website Down	21 hours ago
Lexington	Website Down	23 hours ago
Cape Coral	Errors	24 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anas Houssaini (@aahoussaini) reported 8 minutes ago

  I’m joining Amazon FAR as an applied scientist intern and I’ll be working on an important dexterity problem 👀✋🤚

• 
  Awadh || Building with AI (@Awadh_Coder) reported 10 minutes ago

  I feel this every day, and it scares me I'm building Jadwal — a Gulf travel app, 30-day public build, day 12 today Use Claude for almost every line of code But I noticed something disturbing last week When I hit a bug, my first instinct used to be "let me think about it" Now my first instinct is "let me ask Claude" Two years of pre-AI coding habits are dissolving in months Here's the line I draw, even if imperfectly: For things I want to OWN (architecture, big product decisions, my writing voice) — I do it raw first, then ask AI to challenge me For things I just need DONE (boilerplate, Amazon picks, scheduling) — let AI run it The dumbing-down happens when we blur that line When we let AI think for things we should own The honest fear isn't AI getting smarter It's us forgetting how to think while it does

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  Suden (@sudendogan_) reported 12 minutes ago

  @PolymarketMoney It's not just Amazon that's the problem; other companies also have a huge need for supply chains.

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  Jonah 📦 (@jonahhodges_) reported 13 minutes ago

  The easiest way to find wholesale accounts costs NOTHING and takes 15 minutes: 1. Open Google 2. Search "[niche] distributor [your city]" ⇀ example: "sporting goods distributor San Jose" or "grocery distributor San Diego" 3. Do the same search on Google Maps AND the Yellow Pages 4. Pull every result. Name, phone number, email. 5. Call first. Email as the follow-up. 6. One filter: do they carry brands selling on Amazon? That's the whole criteria. Most sellers pay for sourcing tools before exhausting what's free. Your local distributor nobody has called is down the street.

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  Ranjeet Choudhary (@Ranjeetch08) reported 19 minutes ago

  @attu_011 @ksinamdar @amazonIN Same thing happened to one of my known but he was having video proof so Amazon instantly gave him refund and took the item back . It was an error in packaging . Moral of the story : Always have a video proof while unboxing incase something goes wrong you have an edge

• 
  zerohedge (@zerohedge) reported 20 minutes ago

  Premarket movers In premarket trading, Mag 7 stocks are all higher (Tesla +1%, Nvidia +0.7%, Amazon +0.5%, Meta +0.2%, Alphabet +0.2%, Apple +0.4%, Microsoft unchanged.) Chipmakers and other AI-related firms rise after Oracle reported quarterly capital expenses that were higher than estimates, driven by increased data center spending. Rocket, satellite and space-linked companies gain, putting the sector on track to rebound after the recent slump. Eaton (ETN) gains 2% after agreeing to merge its mobility business with Dana Inc. in a deal valuing the combined company at roughly $10 billion including debt. Shares of Dana (DAN) are down 2%. Intel (INTC) rises 4% after BofA Global Research raised its recommendation to buy from underperform on expected growth from central processing unit sales. Navan (NAVN) gains 19% after the AI-powered travel and expenses platform boosted its total revenue outlook for the full year. Oracle (ORCL) falls 8% after the company reported quarterly capital expenses that were higher than estimates, raising investor concerns about the profitability of the AI infrastructure business. Stitch Fix (SFIX) rises 3% after the online personal styling platform raised its full-year forecast for net revenue from continuing operations. Voyager Technologies (VOYG) climbs 6% after BTIG started coverage on the space and defense company with a buy rating, citing growth potential.

• 
  JITENDRA PATEL (JITZ) (@j_g_patel) reported 21 minutes ago

  Despite talking to delivery agent about delivery instructios. It's been more thank one year I have been facing this problem. I have tried talking / chating whith amazon customer service every time when I order for this address. Every time they say we will solve this.

• 
  Kyle Ramirez 🇺🇸🇯🇵 (@HellaBayArea) reported 21 minutes ago

  …If you see a shirtless, delirious guy in an Amazon vest sprinting through your neighborhood yelling “HYDRATE OR DIE-DRATE,” just wave. It’s me. I’m not okay. Then things went from bad to worse. I’m out there looking like a melted popsicle when another electric Rivian pulls up next to me. My face lit up — biggest smile ever. “Hell yeah, rescue!” I thought. Nope. Dispatcher hits me with: “Someone called out after their third stop… here you go Kyle, pick up these extra bags.” My smile disappeared faster than ice in this heat. I was this close to being done and actually getting home early because tomorrow’s my day off. Instead I’m now staring at even more packages. I kept grinding though. Eventually I roll up to this dude’s house who’s clearly deep into video games. He takes one look at my sweaty, defeated *** and goes, “You know what? Shots of tequila.” At that point? I wasn’t saying no. He pours me three. Then says “one more for my dad” — he’d just come back from the funeral. So I took that one too. We ended up chatting for a bit and honestly… the tequila hit just right. I stopped caring about the extra deliveries. I was almost done with my original route anyway. Said my thanks and kept pushing. Finally finish my stuff and text the dispatcher: “Yo, a bunch of these new drops are downtown business spots.” I already knew a lot of them were restaurants and places that close early. Sure enough, I get down there and it’s pure chaos — zero parking, delivery zones completely blocked by random cars because it’s that time of night. My backup camera is also broken, so I’m not trying to parallel park a big van in bumper-to-bumper traffic with people everywhere while it’s getting dark. Called the dispatcher like “there’s literally no safe way to do this.” Then hit up Amazon support and told them the same. They ended up marking all 60 packages as undeliverable. Sorry to whoever was waiting on those — that one wasn’t on me. Finally made it back home exhausted, smelled like regret and cat litter, and said nah to streaming tonight. I’ll hop on tomorrow instead. The life of an Amazon DSP driver, ladies and gentlemen.

• 
  Mikli (@CryptoMikli) reported 24 minutes ago

  Good Alexander explains why the entire market is depending on the SpaceX IPO doing well “If SpaceX actually tanks, that would be horrendously bearish. And that’s probably why people are doing big deals with SpaceX. Elon probably called Google and said, ‘If my IPO goes down, your stock is dead’” “Elon figured this out. He’s thinking, ‘What is the reason you wouldn’t build a data center in space?’” “Anthropic’s revenue is all enterprise. OpenAI is the scary one because they’re burning so much money that they basically have to do this IPO. OpenAI is the company I’m most optimistic on. They have three times the number of users as Amazon, and the market consensus is that Sam Altman is an idiot because he has 900 million users and is losing money on them. But that’s the exact same thing that caused investors to underestimate Amazon for nearly a decade”

• 
  அழகுமுத்து கோன் வகையறா (@konaartamilan) reported 24 minutes ago

  @AmazonHelp It's not working the link you provided

• 
  Shekhar (@K1353365K) reported 27 minutes ago

  @UPPCLLKO @PVVNLHQ The meter connection 8435062000 Gautam Budh Nagar changed to postpaid. But no bill generated for this month till now. Few days back notification from Amazon pay showed the amount generated, that also not reflecting? Please resolve the issue.....

• 
  Name Provided Upon Request and Approval (@adamsmith80599) reported 29 minutes ago

  @itsnwts The vast majority have no trouble paying for their Amazon purchases.

• 
  BILAL AHMAD (@ahmad_bilal1503) reported 31 minutes ago

  @AmazonHelp Very disappointed. My order shows delivered, but I never received it. Please investigate and resolve this issue urgently. Order ID: 171-7435635-4700363

• 
  Atharva Kamble (@atharvak22) reported 31 minutes ago

  @AmazonHelp @amazonIN @AmazonHelp I shouldn’t have to chase Amazon for a mistake made by Amazon. Please contact me directly and resolve this issue immediately. Enough delays and excuses. 😠📦

• 
  azib mirza (@azibmirza) reported 31 minutes ago

  @AmazonHelp @amazon I reordered the item and am now facing the same issue again. Amazon charges ₹5 for packaging on every order and states that it is non-refundable, yet the service provided is unsatisfactory. Please investigate this matter urgently and ensure my order is delive

• 
  Gavel (@Gavel_on_X) reported 32 minutes ago

  SpaceX IPO: Amazon sold you uncertainty. SpaceX sells you certainty. That's exactly the problem.

• 
  Ak (@washh_8) reported 35 minutes ago

  @AmazonHelp Thank you, May. However, when I try to sign in to complete the form, the system tells me the account is permanently locked and doesn't allow me to upload any attachments. Could you please escalate this to the specialist team for a manual review?

• 
  Kenan Olia (@OliaKenan) reported 41 minutes ago

  @KwikirizaNova @jabz7599 Amazon, Temu & other well known online shopping giants don’t even have stores in Uganda. I mean, even Apple does not have an official store here. On weather channels, I hardly see Kampala being mentioned anywhere - it’s always Nairobi. There’s definitely a bigger issue with Uganda that needs addressing. I’m amazed that Starlink eventually came through…

• 
  Avula Reddy Thulasi Ram (@drartr123456789) reported 42 minutes ago

  I have authored a second book titled 'Prestitutes, Plagiarism, and Celebrity Culture', which examines the pervasive issue of content theft among celebrities and selective amplification by certain media professionals, a topic previously explored in my Facebook posts and now compiled into a comprehensive theory in this published work, available on Amazon and free pdf generously uploaded in my LinkedIn post.

• 
  BamZoom (@BamZoomtoo) reported 43 minutes ago

  @Crunchyroll I wish your apps performance wasn't so crap. (delt with multiple years worth of issues). Use Amazon now and all those issues have disappeared. But, dubs on some of shows take weeks to appear.

• 
  yui233 (@cola23335) reported 45 minutes ago

  How far from their peak? 📉 Coca-Cola: Even 🎯 S&P 500: Down 5% Apple: Down 8% Google: Down 13% Amazon: Down 15% Nvidia: Down 15% Tesla: Down 24% Gold: Down 28% Meta: Down 28% Microsoft: Down 28% Palantir: Down 38% Silver: Down 48% Bitcoin: Down 52% Ethereum: Down

• 
  Chris Ceausu (@ChrisCeausu) reported 48 minutes ago

  @FreightAlley Amazon customers use us, and frankly our Amazon-related volume is growing because their volume is growing. We have at least one major customer coming to us specifically asking us to service their Amazon business. Frankly pushing us for prices. My guess is Amazon is doing this because many common carriers do not want to service Amazon DCs. The freight is complex, appointment-driven, and unforgiving. On the flip side, Home Depot is probably one of the best examples of a company that does this well. People do not realize how strong their execution is in this space. Amazon could do it well too. But if they run this the same way they run their current intermodal business, I do not think it will go well. Overall, the common carriers stand to lose a lot here. But the reason they have not fixed it is structural. Their systems, pricing models, terminal networks, and accessorial processes were not built for this level of flexibility. It reminds me of auto dealerships. If the model depends on non-owned dealerships making money from service, the system will never fully optimize for cars that need less service. Same issue here. Common carriers have legacy structures that make real change very hard, even when the market clearly needs it.

• 
  Piyush | SwiftUI & iOS Developer | Fast MVP Builde (@piyushk85730) reported 50 minutes ago

  Dear Amazon Executive Customer Relations Team and Cruise Support Team, I am writing regarding my Amazon order #405-4338371-3801964 for the following product: Cruise 1.5 Ton 3 Star, New Star Rated, Inverter Split AC with 7-Stage Air Filtration (Copper, Convertible 4-in-1, Fast Cooling, PM 2.5 Filter, Anti-Rust Tech, New BEE Rated, CWCVBM-VQ3D173, White) Product ASIN: B0GHFS8GMH   Order Date: 08 May 2026   Invoice Number: SPUN-17459   HSN: 84151010 After delivery, the authorized Cruise installation team visited my location for installation. During the installation process, the technician identified that the outdoor unit delivered with the AC was incorrect and did not match the ordered AC configuration. The authorized Cruise installation technician clearly mentioned in the installation report that the outdoor unit is incorrect. The technician also captured photographs and recorded remarks regarding the mismatch. I have already uploaded and shared the following documents with Amazon: - Indoor unit photographs - Outdoor unit photographs - Indoor and outdoor unit model numbers - Installation invoice - Installation report - Technician remarks confirming the wrong outdoor unit The indoor unit and outdoor unit have different model numbers and do not belong to the same AC configuration that I ordered. Despite providing all this evidence, today I received a response from Amazon stating that their investigation found no discrepancy and that the correct unit was delivered. I respectfully disagree with this conclusion. My question is very simple: If the correct AC was delivered, why did the authorized Cruise installation technician officially mention in the installation report that the outdoor unit is incorrect? I request both Amazon and Cruise to jointly verify: 1. The indoor unit model number 2. The outdoor unit model number 3. The installation report and technician remarks 4. The photographs already submitted This issue has now been pending for more than one month. I have spent considerable time following up with Amazon support and providing all requested evidence, but I still have not received a proper resolution. I also noticed that my Amazon order status is still not properly updated. Since the incorrect outdoor unit was delivered and the issue remains unresolved, the order cannot be considered successfully completed. I am an Amazon Business account holder and have been a loyal customer. I am disappointed that despite clear evidence from the authorized installation team, this matter has not been resolved. I request a fresh investigation and a proper resolution in the form of either: - Replacement of the incorrect outdoor unit with the correct matching unit, or - A complete refund of the order. Please review all submitted evidence carefully and provide a fair resolution at the earliest. I look forward to your response. Order Number: 405-4338371-3801964 Regards, Piyush Lakhani +91 9662285029

• 
  Johnny N. (@Sole_Republican) reported 56 minutes ago

  @BuyHoldCollect To time consuming when I don’t wanna slow down Amazon

• 
  James (@RouteJamsey6) reported 58 minutes ago

  @AmazonHelp @JeffBezos No. I watched the shipping records. Amazon employees broke my clients stuff and you refused to pay for their accident. So they sent it back and you delivered that broken product.

• 
  Deadly Disaster🤯😱💀 (@itsonlymspie) reported 58 minutes ago

  @emopunkgrrrl tbh the only way to make Bond movies that feel believable now is to make them into campy 60s period pieces. Then let Amazon spin off a gritty thriller about the latest 007 tracking down Bond's killer, facing difficulties Bond never had to because they are of a marginalized id

• 
  Snagglepuss (@Snagglepuss614) reported 1 hour ago

  I'd say contact your hotel, maybe they still have a concierge that can help solve your Amazon problem. Maybe they have a lobby where you can watch the game if a bar isn't open. @PatBoyle44

• 
  Ethan Dobbins (@Ethan__Dobbins) reported 1 hour ago

  $0-$1m dropshipping - day 17​ Hey pookies, product test #3 is officially ready to go…​ … the product page is genuinely strides better than my competitor who's pushing numbersssss not because of fancier design tho, but because the unique mechanism is explained with the level of specificity stage 4 audiences actually require​ i honestly think that's the main reason 99% of dropshippers can't make a product work they refuse to get into the weeds enough​ As an example, if i was marketing my ecom program right now to dropshippers​ The ai written slop would say, "you've watched youtube videos, taken a course, set up your facebook ads, made some AI image ads, and it's not working, that's why you need my AI branded dropshipping system"​ But there’s no way in Davy Jones's locker that ad will ever work on a real dropshipper​ because if you've actually put your ***** in the dropshipping mouse trap for years​ you read that copy and immediately know the marketer has never actually done the real thing​ But the ad that DOES land on me is one that calls me out by name without naming me​ "you've tried Shrine, you've tried Elixir, you've changed your ad account or pixel because your cpm was too high, you've blamed Meta for underperforming this month, you've blamed the product, you've second guessed your criteria and your prompts"​ THAT level of specificity reads my mind​ now you can introduce the mechanism: "you've heard of AI branded dropshipping before, but the other systems are running outdated prompts on the wrong tools…​ …mine uses agents that do the deep research and surface the exact details your audience uses so your ads speak directly to your customer"​ then back it with real proof, real results, real testimonials​ now i've handled the objections and related to the specific pain​ while showing why my version of a familiar mechanism is structurally different​ that's how trust gets built​ specificity = trust. emotion = trust​ calling out the exact thoughts they have in their head at 1am while staring at ads manager = trust​ because generic copy that you don’t even realize is generic is why your ads flop​ that was my entire focus on this product ​ Not to just write "here's why other supplements don't work"​ i wrote how dog owners actually feel when they're watching their dog suffer​ the depression of "i guess this is just part of pet ownership," the resignation, the guilt of having spent money on 4 different products that didn't move the needle​ then i called out those limiting beliefs and challenged them​ ended up with about 3x more copy on the page than my main competitor​ Now ik i’m a 10/10 on understanding the dropshipping audience because i've lived it for 8 years​ but i'd estimate i'm about a 6/10 on understanding the dog supplement audience right now​ still more reddit threads to read, more amazon reviews to dig through, more forums to surface​ but if this product shows early signs of life, i'll go deeper, no question​ The product is in the best possible position i can give it on a first test​ ads launched​ native style format for both angles, 2 formats per mass desire, 2 mass desires total​ natives because that's what wins in this specific niche based on the swipe study​ PST ad account so they kicked off at 7am pst​ $25 per ad set, $100/day total, all traffic to the same heavy PDP which is basically functioning as both an advertorial and a listicle given how much copy is on it lol​ offer is solid, social proof is believable, mechanism is layered, copy is hyper specific if i do say so myself​ At the gym today, your boy hit some shoulders and tris​ for anyone wondering how i actually lift, i'm fully Dorian Yates pilled​ 2 working sets to true failure per exercise​ if you need more sets on the same machine then you're just leaving reps on the table, full stop​ This methodology easily turns a 90 minute workout into a 45 minute one with better results​ Now once i hit 7 reps clean on any weight, i bump it up the next session​ i genuinely despise going past 7 reps unless i've maxed out the machine waiting for the Gym 2.0 of that machine to drop​ Hit 193 on the scale today, the tortamaxxing is finally working ​ trying to get back to a 9:30 bedtime, which is why this post is shorter than usual​ tomorrow is intentionally a slower day​ a few obligations in my other business to clean up​ then planning to study Hollow Socks since everyone's been pointing them out​ curious to see if there's a layer of their funnel or creative that translates to what i'm doing​ this product needs 2-3 days of breathing room before i make any decisions anyway​ see you in the next one pookies

• 
  Arjun Malhotra (@BadCapitalVC) reported 1 hour ago

  Zepto filed its DRHP this week. A few interesting bits: - Ad revenue grew from ₹49cr to ₹1,636cr in two years. Qcomm is going towards the same tension as Amazon. Once brands pay for placement, what ranks highest is partly about who paid, not just what's best for the buyer. - Marketing cost per order fell from ₹33.75 to roughly ₹1 last quarter. The money draining out is going into capacity they've built ahead of demand. And demand catching up to capacity is a far easier problem to have than capacity chasing demand. - Orders per store per day went from 1,325 to 2,140. Most of a dark store's cost is fixed, so the blended numbers should improve on their own as the store base ages - Median delivery time went up, from 10.6 to 12.3 mins. Slower deliveries usually mean batched ones, which usually mean cheaper ones. This could be an attempt at cost discipline ahead of the IPO

• 
  VS (@vaibhavs28) reported 1 hour ago

  There is one pattern I am seeing more often now, both in India and the US. A customer sees your ad on Instagram, checks your Shopify website, maybe reads about the product there, and then finally buys it on Amazon. This happens because for many customers Amazon has a higher trust factor. They are more comfortable with the delivery promise, return policy, reviews, offers, payment experience, and the fact that the transaction is happening in an environment they already know. This creates a problem in how brands read their data. If you compare Meta or Google spends only against Shopify sales, the performance may look poor because some of the demand created by those ads is getting converted on Amazon. At the same time, blindly trusting Meta or Google attribution is also not the answer, because more often than not, if you add up the attributed sales from different platforms, it can become higher than the actual sales on Shopify itself. Every platform is looking at the world from its own lens and trying to take credit for the sale. This is why for omni-channel brands, I feel the first view should be total ad spend versus total sales across Shopify, Amazon, marketplaces, and other channels. After that, you should absolutely deep dive by channel, campaign, keyword, SKU, time period, and margin. But if the starting point itself is one channel's ad spend versus that same channel's sales, the conclusion can be very misleading. No platform has fully cracked the exact journey from impression to click to purchase. A customer may click on one product and buy another product from the same brand. They may see a Meta ad, search on Google, check the Shopify site, and finally buy on Amazon. This halo effect is real, but it is not easy to measure perfectly. This does not mean channel-level analysis is not useful. It is very useful. But the first question should be whether the total business is growing efficiently. Only after that should you ask which channel, campaign, keyword, or SKU is creating that growth. Looking at any one channel in isolation can give you a very incomplete answer. #omnichannel #ecommerce