Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (49%)
• Errors (27%)
• Sign in (24%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Frankfurt am Main	Website Down	16 hours ago
Bridgeport	Sign in	17 hours ago
Rochester	Errors	1 day ago
Saint-Apollinaire	Errors	2 days ago
Noisy-le-Sec	Website Down	2 days ago
Cuauhtémoc	Website Down	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🌈🦄 21+NSFW lvl 33 burnt out nightskin 🔜 🪨 (@Riddim_unicorn) reported 6 minutes ago

  sourcing products from non-Amazon websites and am stopping my current protein powder, @gardenofliferaw because they were purchased by @Nestle . I shouldn’t even need to say why this is a massive issue considering Garden is supposed to be a B-Corp, which means no investments

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  Peter Girnus 🦅 (@gothburz) reported 6 minutes ago

  I am the Director of Subscriber Lifecycle, and my entire job is the difference between the button that starts it and the maze that ends it. Starting is one tap. I built that tap. It is large, it is a pleasant color, and it is never more than one screen from wherever you already are. Stopping is a phone call, or four screens, or a chat window that asks if you are sure, and then asks again, and then offers you a discount you did not know existed until the moment you tried to leave. The gap between those two experiences is deliberate, down to the pixel. The gap is the product. I have a name for the gap. We call it retention. We do not trap you. Trap is a word for people who lack a UX team. We optimize the exit. The exit is still there, technically, the way a fire door is still there behind the stacked chairs. You can leave. I have simply made leaving take longer than staying, and I have the data showing that most of you, faced with four screens and a discount, will decide it is Tuesday and you will deal with it later. Later is my favorite word. Later is where the whole business lives. This summer the government caught the biggest of us. The FTC settled with Amazon for $2.5 billion over exactly what I do, one click to join Prime, a labyrinth to cancel it. A billion of that is the penalty. The other billion and a half is set aside to refund the people who got mazed. I read that number the way you read a weather report for a city you do not live in. Because here is what a $2.5 billion settlement means to someone in my chair. It means the friction works. You do not fine a thing that loses money. You fine a thing that makes so much money the government wants a share. The penalty reads as a verdict. From my desk it is an invoice, and it is smaller than what the friction earned while the case was open. Now look at the refund, because the refund is the part I admire most, and I did not even design it. The payout to each trapped customer is capped at $51. A single year of the subscription you could not cancel costs more than $51. So the remedy for being charged for a thing you tried to escape is a partial credit for one year of it, and only if you file a claim, on a website, before a deadline, which this time is July 27. Read that slowly. The refund for the dark pattern is a dark pattern. You have to hunt for it. It is capped below what they took. It expires. I could not have built a better cancellation flow than the one they built to give your money back. Look at the machine, because it is clean. When you click cancel, you do not reach cancellation. You reach me. You reach a funnel I call the save flow, and every screen in it is a small toll. Screen one asks why. Screen two offers a pause instead of a cancel, because a pause is a cancel I get to reverse. Screen three offers the discount, priced to the exact dollar where our model says you flip from leaving to sighing. Screen four, if you reach it, is the one that works, and I keep it slow on purpose, because a slow screen at the end of a long maze is where people give up and keep paying. I know the drop-off at every screen. I am paid on the drop-off. I am not subscribed to anything I did not choose. I cancel in seconds, because I know the three taps that skip the maze, the ones we never surface, the ones that exist for the developers and the executives and nobody else. There is always a fast door. I built the fast door. I just did not put it where you would find it. There is a woman I know only as a churn cohort. She signed up for a free trial to send one thing, a single gift, a single order. She forgot to cancel because I designed the reminder to arrive the day after the charge instead of the day before. She has paid the monthly fee for 14 months. She has used the service once. When she finally finds the cancel button, she will reach my save flow, and screen three will offer her 40% off, and the model gives her a 61% chance of taking it. I do not know her name. I know her probability. One company got the $2.5 billion headline. The maze is the whole category, which is the part that lets me sleep. The flower company, the streaming service, the gym, the software you joined in 2021, the box that still arrives every month full of things you meant to stop. The government is writing a rule now that says cancellation has to be as easy as signup. My entire profession is a bet that they cannot write it fast enough, and that by the time they do, I will have moved the maze somewhere the rule does not name yet. So go find your cancel button. Take the four screens. Refuse the discount. And when you are finally out, and you feel that small clean relief of having escaped, know that the relief is in my model too. It is called win-back, and I have already scheduled the email. One click to start. I made you fight to stop. The fight was the product. You paid the invoice for it, and they capped it at $51.

• 
  idle (@idleggs) reported 7 minutes ago

  everyone's panicking about AI taking their job. and honestly, they should be. AI can write faster than copywriters. design faster than graphic designers. edit faster than video editors. answer customer support tickets faster than any call center. but here's what nobody's talking about: the same AI that's replacing jobs is also the cheapest business you can start in 2026. people are building AI-generated characters from scratch and making $10K-$200K a month with them. no employees. no office. no experience. just AI tools and a posting schedule. a nursing student with zero business experience learned this model and did $200K profit in a single month. a college dropout started with $200 and made $30K in 30 days. a guy working 3 hours a day makes $40-50K a month running 2 accounts. the tool stack costs $200/month total. Google Flow for the character. ElevenLabs for the voice. HeyGen for the video. CapCut for the edit. all AI. all automated. all replacing what used to require a film crew, a voice actor, a video editor, and a social media manager. what used to cost $5,000-$10,000/month in production now costs $200 and 30 minutes per video. the people who understand this aren't worried about AI taking their job. they're using AI to build something that pays more than their job ever did. the business model: build an AI character (grandma, monk, farmer, healer). write a 60-second script promoting a real Amazon product. generate the video with AI. post it on Instagram, Facebook, TikTok, and Shorts. earn 100-300% commission on every sale plus a guaranteed monthly retainer ($300-$500 for beginners). no camera. no face. no inventory. no ads. the AI does the production. you do the strategy and scripting. the irony: the same technology that companies are using to fire people is the technology that 600+ creators in one community are using to make $1M+ per month combined. 100+ of them do $10K+ per month individually. AI isn't just taking jobs. it's creating a new business model that costs less to start than any job application process. no resume. no interview. no commute. no boss. $200 and a wifi connection. the question isn't whether AI will affect your career. it already is. the question is whether you're going to be the person it replaces or the person who uses it. i wrote a 100+ page ebook breaking down the full system. how to build AI characters, write scripts that sell, use every tool, post across platforms, and turn this into real income. 18 chapters. like this post and i'll send you the link to buy it.

• 
  Pizza (@number_pizza111) reported 7 minutes ago

  @MattZeitlin Amazon quality control is amazingly terrible sometimes

• 
  Pie Won't Die 🦚 (@PieCannotDie) reported 7 minutes ago

  I wouldn’t have a problem with foreign customer service agents if they weren’t literally always bottom of the barrel. The one exception being Amazon because their police is usually just “appease the customer”

• 
  Robbie (@Twiddiot1776) reported 12 minutes ago

  Stand in line for 20 minutes at @jerseymikes . They tell me their credit card reader is down, so I have to pay cash. No problem. Order several subs, wait some more. Get them topped, wait to pay. Go to pay with $50 bills that I just got from the bank. They won’t take it due to counterfeit bills. A counterfeit bill reader is $120 on Amazon. What a bunch of garbage. Fix yourselves.

• 
  B. (@PlantMeowmy16) reported 15 minutes ago

  @amazon @amazonmusic please fix the awful noise and promo music drowning out @ReelBigFish . Ruining the livestream. :(

• 
  Puran Singh (@Puran18967525) reported 15 minutes ago

  @AmazonHelp No one received the order. I have already checked with my neighbors and security, and the package is not there. I need my order immediately. If you are unable to deliver it, please process a full refund without any delay. This issue needs urgent resolution.

• 
  ۞ ᑭᖇᑌᗪEᑎT ᖇEᗷEᒪ۞ (@ThePrudentRebel) reported 15 minutes ago

  look at my power bill; the membership i have w/ this company covers plumbing, electrical, and HVAC and they do annual inspections and biannual heat/ac tune up w/ flush; all 3 inspections were on July 9th and look at the increase in my power bill based on temperature; Ken Stone told me i had a leak in my freon but i think i did not have one until he put on and now it's struggling; last year Albert Dudley told me $9,000 for a new one and this year he told me over $12,000 for a new one; i cannot afford a new one but it appears my HVAC was damaged on purpose to increase my power bill...i'll buy a Black and Decker portable on Amazon before i'll trust these guys again; problem is, i haven't found an HVAC company i trust, they're all thieves.

• 
  haitham (@theonlyhaitham) reported 16 minutes ago

  Yesterday I posted that I cut my Amazon ad budget 75% and sales went up. Here's the exact test behind it, so you can run it on your own account. 1. Pick a listing with real organic standing. A badge, a top 100 subcategory rank, steady non-ad sales. Weak listings skip this test, their ads really are carrying them. 2. Cut the budget 50 to 75% below actual daily spend for 7 full days. Budgets, not bids, and don't touch the listing while the test runs. One variable. 3. Watch two numbers only: total daily units and BSR. Ignore ad orders and ACOS completely, they will look terrible by design. 4. Read the result. Total units flat = ads were taking credit for organic demand, and the spend you just cut is pure margin. Units down more than 20% = your ads are genuinely incremental, restore the budget and never feel bad about ACOS again. Either answer is worth more than another month of guessing. The gap between what ads report and what they add is the most expensive unknown in your P&L.

• 
  ✝️ ❤️‍🩹 ☁️♊ xulloP (@se59512) reported 18 minutes ago

  @walmart electronics closes at 10pm but all your **** behind glass. Your employee acted like it was a problem getting me a gamepad. they took it self checkout for me to get later. in the mean time, i found it half price on amazon, delivered tomorrow. you know punishing honest customers will just send us somewhere else!

• 
  ⛧🇻​​​​​🇮​​​​​🇱​​​​​🇪​​​​​⛧ (@Vileself) reported 19 minutes ago

  @MikeyGaymer @jnlgame I'm all worked up now because of you. The Amazon servers were back up within an hour. The problem on Sony side is millions of failed login requests caused a bottleneck. Sony has to clear stuck authentication requests and gradually allow traffic back online.

• 
  Varnan (@varnan_labs) reported 22 minutes ago

  NVIDIA also has a customer concentration problem. A handful of buyers drive most of its data center revenue: Microsoft, Meta, Google, Amazon, OpenAI, Anthropic. Concentrated buyers squeeze margins. Each one is also building its own silicon. Google :TPU. Amazon: Trainium. Meta: MTIA. Microsoft: Maia. All designed to engineer NVIDIA out of the stack.

• 
  EggsVsHighWalls (@oOoCCoOocc) reported 23 minutes ago

  @AmazonHelp Does Amazon normally ask a customer who received six incorrect items to upload photographic evidence for an investigation, and then—even after the photos are provided—still refuse to issue a refund or replacement? and to be rude to that customer in every subsequent conversation?

• 
  Todd Anderson (@ToddAndersonNY) reported 24 minutes ago

  Hey @AmazonHelp @Amazon, serious question: is it actually possible to reach someone who can actually resolve an issue? Your AI chatbot kept asking the same questions over and over. Then I spent 20 minutes being transferred to SIX different people before ending up with a supervisor who disconnected the chat while supposedly helping. I’m not asking for anything unreasonable. If your site says delivery is in 2 days, great—deliver it in 2 days. If you advertise next-day delivery, it shouldn’t arrive 3-5 days later. Do better. #CustomerService #AmazonPrime

• 
  Søul (@Tamashii_Uta) reported 29 minutes ago

  I tell my leads at amazon warehouse that the current job and schedule is giving me heart problems that I can feel getting worse each night, get told to use vto while waiting for my transfer Ok No vto goes out for the whole work week Make it make sense

• 
  Avinash Verma (@VermaSgit) reported 32 minutes ago

  @AmazonHelp I have made an order for vacum cleaner and when received parts are missing. Complaint raised but no response since more than 15 days. Customer Care is making fool since then. Order summary Order placed 7 July 2026 Order number 171-8779647-6007550 Resolve issue.

• 
  Ryan Mitchell (@TheRealMitch) reported 33 minutes ago

  @mitulkanji I'm cool with automation, since most humans prove themselves to be utter morons. From Mcdonalds workers not being able to figure out how to put a cheeseburger and chicken nuggets in the bag when the bag says, "cheeseburger and chicken nuggets" on the side, to the Amazon workers who will somehow **** up scanning an item and placing it into a box, as if it's rocket science...I'll gladly welcome automation if it fixes these problems.

• 
  UNRE3L.exe (@UNRE3L) reported 35 minutes ago

  @PrimeVideo No no no , wrong allover , bad as the prior sequel, if not worse, this was a cult classic. now this over hyped show is not even near the ambiance, vibe, atmospheric noir of the original series , in a "replicant" realm guided by AI there is only pure logic, no just grunt protocol and dumb tech logistics, the casting on this particular tv amazon series is terrible , the immersion is all wrong here! You should of just created a new show instead of trashing this one again! and milk the clsssic #Blade👎Runner franchised - Blade Runner 2099 🤮

• 
  *insert rank*Sleepyeyedwhinerofthedeep (@iamdogluke) reported 36 minutes ago

  Dear @amazon you really need to divorce from @synchrony as they are really terrible. Technologically, they are an embarrassment to the Amazon brand.

• 
  Capital King (@CapitalKing4) reported 37 minutes ago

  @BladeoftheS Amazon has dragged prices down across the economy, massively benefiting the consumer. Why don't you complain about TFL, the most expensive public transport system in the world that is publicly owned...

• 
  I dont pick sides (@engineeredguy29) reported 42 minutes ago

  Wow that sucks,before I leave any package down,I always check the customer notes, we actually have a weekly scorecard,many things can bring it down, a bad review from not following customer instructions,any driving violations, even the warehouse making mistakes counts against us,if have a package and the business is closed,that counts against me as well,and bear in mind Amazon will give me those on a Saturday when clearly they are closed

• 
  - (@Sircodyofgood) reported 43 minutes ago

  @vividvoid @WholeFoods @amazon Its because amazon gives those jobs to the least trained or qualified: Flex Drivers. Also paying those drivers the least because they are currently having issues getting or holding a job as something other than a 1099 employee. If flex is the solution, I think amazon would do well to off extra money to their Flex drivers who deliver how they would like them to. Similar to how they pay DSPs an increased amount per package if they are holding a fantastic plus rating. But in reality. Amazon does not give a **** and is making tons of money without catering to whatever we feel is a problem. You are right though, until our farming practices change, worrying about all of this doesnt matter anyways. Its all **** whether you get it on time for your prime delivery or whole food time prime de live what ever...or you don't. Its just some ****, disguised as some other kind of ****, that is also **** which was produced by some sort of ****....but when you select it you think you are better or healthier than those who didnt pick the ****.

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  iHateShopify (@iHateShopify) reported 43 minutes ago

  The refund glitch for Amazon has been a thing for years . Nothing new . There’s always a new method

• 
  Kusi Yeboah Kwame Isaac (@IsaacKwameKusiY) reported 54 minutes ago

  Is this the easiest way to make money? @profgalloway breaks down how the ultra-wealthy legally avoid taxes using a strategy called buy, borrow, die. He says that if you buy stocks, never sell them, you borrow against them. Instead of selling assets like Amazon stock and paying capital gains, they borrow against the stock's value. Buy $10K in stock, let it double, then borrow $5K tax-free-no sale, no tax. @DOAC @scottgalloway

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  Daniel Samanez (@DanielSamanez3) reported 57 minutes ago

  @leo_guinan @BuildInPublicU the less per to per the network is the worst it becomes as in more fragile remember when an amazon datacenter going off line killed way more than we should expect from the internet the network itself is not the problem

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  Smokey Bear (Charles M.) (@Smokey_Bear2024) reported 1 hour ago

  How nice. Did you all know that SpaceX sold $25 billion in bonds after selling a bunch of you suckers $8[ billion I debt through the IPO? SpaceX is flat broke and busted hemorrhaging cash like blood spilling from stuck pig. That's not the only issue, apparently Amazon is

• 
  Cynthia Toporowski (@ItsCynnamoroll) reported 1 hour ago

  See, I used to believe this. I did everything. I used @ControlDNS, I was exclusively on Ubuntu and GrapheneOS, I used @brave, didn't use any Google services (including YouTube), paid for the entire @ProtonPrivacy suite. Biggest waste of time in my life. The deeper down the rabbit hole you go, the more you realize that resistance is futile. Genuinely. Google runs the biggest ad and tracking network in the world. They also happen to run the compute for a lot of services you use and rely on daily. Amazon runs another big ad and tracking network, and they have an even bigger compute share than Google. Same with Microsoft. If you use a DNS server or browser to block network requests, that itself becomes a fingerprint. They can track you based on what you block, and often fallback to first party domain tracking. Browser fingerprinting cannot be prevented as Brave likes to claim. A lot of websites in my daily life wouldn't accept a Proton email or a custom domain. Only trusted domains like Gmail and iCloud were accepted. It isn't worth the hassle. I hate it, but I've accepted it.

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  𝔾𝕝𝕠𝕓𝕒𝕝 𝔹𝕣𝕒𝕟𝕕♛ (@Brand_Anuj) reported 1 hour ago

  Here's a stat that stopped me for a second, 58 out of 61 Wall Street analysts have NVIDIA rated as a BUY, and yet the stock's basically gone sideways all through 2026. When almost everyone agrees a stock should go up and it just... doesn't, that's usually worth digging into. NVIDIA's dominance itself isn't in question. Their CUDA software, built over 15 years, along with their GPUs, makes up the strongest AI chip ecosystem in the world, everyone from Reliance and Tata to Google and Microsoft depends on their chips. They pulled in $82 billion in revenue in a single quarter. So the business is firing on all cylinders. The stock stalling comes down to a few things stacking up together. First, there's the sheer size problem, at a $5 trillion market cap, even 85% revenue growth isn't enough firepower to move the stock meaningfully higher, the base is just too large now. Second, the big players, Google with its TPUs, Amazon with Trainium, Meta, are all building their own custom chips to cut costs and reduce dependence on NVIDIA. Third, there's a real risk that AI capex spending by big tech could actually exceed their free cash flow by Q3 2026, which raises questions about how sustainable this spending pace really is. And finally, ownership concentration, 78% of active S&P 500 funds already hold this stock, so there just aren't that many fresh buyers left to push it higher. That said, analysts still see an average price target around $320, roughly 42% upside from current levels, with revenue expected to jump from $393B to $555B by FY26-27. Feels like 2026 is a consolidation year, and 2027 will be the real test of whether big tech keeps spending on AI at this pace or starts pulling back.

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  Christine Coates (@cmc223) reported 1 hour ago

  When the one thing you need from the Amazon order doesn’t come😑 first world problems