Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: website down, errors and sign in.
Full Outage Map
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 1: Problems at Amazon
Amazon is having issues since 06:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Website Down (48%)
- Errors (28%)
- Sign in (24%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Saint-André-de-Corcy
|
Sign in | 1 hour ago |
|
Lyon
|
Website Down | 5 hours ago |
 Camden
|
Website Down | 13 hours ago |
|
Detroit
|
Errors | 22 hours ago |
|
Plattsburgh
|
Website Down | 1 day ago |
|
Prairieville
|
Website Down | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Rohit Singh (@Krg474Singh) reported@AmazonHelp not solve problem yet
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Malcolm Scoon (@btheboss) reported@AmazonHelp I really wanted a replacement more than the refund. I feel like I am owed more than a refund since I’ve been seriously inconvenienced due to an error by or negligence of one of Amazon’s agents (i.e., delivery person).😕
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Gina Martin Adams (@GinaMartinAdams) reportedSo far, the S&P 500 is on track for a 29% earnings advance year-over-year (versus estimates for a 23.2% rise). While the average stock price reaction is in line with historical norms, the season has been extraordinary for the Mag-7. The group is on track to post nearly 40% net income growth year over year, but stocks are posting extreme swings on account of investors’ acute sensitivity to capital spending plans, cash flow trends, and returns on AI investments. On average, Mag-7 stocks have recorded price reactions to earnings results that are nearly double their five-year norm, and four of the six that have reported so far have posted a 5-year record stock price change in the day after results were released. Microsoft and Amazon stocks surged at a record pace in response to strong cloud business results. Microsoft’s positive cash flow surprise helped the stock to a 15.5% advance the day after results. Meanwhile, Tesla and Alphabet sunk on poor cash flow results and confirmed high capex plans. Meta’s earnings miss paired with higher capex guidance to trouble the stock, while Apple’s dampened revenue outlook resulted in a record sell-off after the report.
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Chandu Msc (@ChanduMsc162469) reported@AmazonHelp replies, chat links, and empty promises. Is this the level of customer service Amazon provides? This is completely unacceptable. If my issue is not resolved today, I will proceed with filing a case before the Consumer Commission.
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JacobinJuice (@JacobinJuice) reported@MAGA_X_Times I have this problem now with my brother color printer. I used to use other brand cartridges I bought from Amazon and suddenly they stopped working. I bought brother cartridges and now I just need some black and white copies but my printer won’t print because it says the yellow cartridge is low and I have barely used it.
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AK (@pptwix) reported@amazon @amazonIN @AmazonHelp I have ordered two products from Amazon, one is not working and other product quality was not good. The service was good i received the products in just one day but return policy was so worst. To pickup the return items why taking 20 days of time.
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Amazon Help (@AmazonHelp) reported@lorenzoacosta86 We're sorry to hear there's an issue with your account! Just to clarify, which Amazon marketplace is your account associated with (.com, .uk, .ca, etc.)? -Sandra
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That Liberty Gal (@ThatLibertyGal) reported@MAGA_X_Times My dude… this legit sucks. Just get the Epson EcoPrint. I buy the knock off ink refill on Amazon and have zero problems and plo buy ink, like, every other year. You’re using the wrong brand.
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FreeChargers - Deals & Offers (@freechargersFC) reported@AmazonHelp Amazon Associate Ankur explicitly promised me the ₹71,999 refund, inducing me to place a fresh order of ₹78,999. A technical glitch on your backend does not exempt Amazon from honoring an authorized agent's written commitment.
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siddharth kamble (@siddhar85593333) reported@AmazonHelp I expect a response and a concrete resolution from a human representative, not an AI-generated reply. Relying on fixed, automated templates nullifies the purpose of customer service. I need genuine, reliable support to resolve this issue, not a robotic response.
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Andrei Voroshin (@Voroshin) reported@AmazonHelp @amazonIN this is the same form you made me fill yesterday. Why am I providing you the same information again and again and what are you doing with that information? I am done talking to you. If my problem is not resolved today, I am not buying from Amazon again
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Prashant Dwivedi (@dwivedi_pras) reported@AmazonHelp Link not working again.
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John Coffee Hays (@26thAndGuad) reported@jarvis_best Want watches? 1.) Buy a Casio F-91W. It’s $20, it’s weightless, it tells time and a favorite of both sides of the GWOT. May or may not be the best-selling watch of all time. 2.) Do you like it? A.) Yes, buy a Casio A158 if you want the exact same watch in metal, an A168 if you want a slightly different look without the world’s worst light. B.) No, buy a Timex Expedition Scout. I like the paper-colored dial. Black is nice too. Hold down the crown, it lights up. 3.) Okay, time to go to the beach. Non-negotiable. A.) Casio G-Shock GWM5610-1. Solar powered. Indestructible. 6 band atomic timekeeping. Men want you. Women want to be you. Just roll with it. B.) Casio Duro. It’s a real (quartz) diver. Great dial. Date window. Great bezel. Great case. Awful strap. Comically bad lume. Buy a NATO ******** Amazon. Don’t dive in the dark. 4.) Go buy the other one. It’s like $100. You’ll like it. I promise. 5.) Go watch a bunch of Teddy Baldassarre videos and become a mechanical watch geek. Sorry for ruining your life.
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𝑁. ☽ (@sIyaapaaa) reported@AmazonHelp Enough is enough. For 3 weeks I’ve been repeating the same issue, submitting the same details and waiting through missed timelines. I’m not filling out another form. I expect Amazon to act and resolve my warranty claim.
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Tudor Tude (@tudetanase) reported@GreensladeJeff @AmazonHelp @amznsellerhelp We’re just two having this issue.
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Patrick Squarepants (@jmoneygrip) reported@AmazonHelp I did not purchase anything and I’m not trying to purchase anything. I cannot watch anything on my Prime Video. That is my issue Sara
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JooHyunRyu🌱 (@midnightmusicth) reported@Ally_Sammarco A list of companies that have already cut jobs this year — Verizon, UPS, Amazon, Disney, Starbucks, Walmart, Microsoft — reads like a cross-section of the entire economy, not a sector-specific problem. That breadth is the real story, not this week's claims print.
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DreadYeNot (@YeDreadedSoul) reported@preterniadotcom It attempted to charge me right away but my bank made verify the charge lol, ive seen other collectors that have stared facing that same issue with Amazon
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Jack Bauer Respector (@8394_ab) reportedPeople are just discovering Ritchson is a terrible actor and Amazon prioritized physique over presence. How did you not see this from Ep1? Terrible show
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apinalilly (@apinalilly491) reported@AmazonHelp Useless...... Support why there is social media support when u can't even fix my grievance.... Refund my money 9k.....
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mich - FSD 👉 …… 🚀🌙 (@michbetancourt1) reported@Alejand27444061 @wholemars The issue is that this business is less flexible than what Amazon did. It’s also a very narrow business compared to what Amazon was able to do which is to sell pretty much anything and everything. I do want to see them succeed so I’m hoping for that as the outcome.
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Ramkishan choudhary (@RKKataniya) reportedVery disappointing from @AmazonHelp , customer service not provided any solution of return or replacement order. I ordered American eagle men casual pant from Amazon but I have a size issue so I want to return my order. Order number=40560177340182704 @JeffBezos @ajassy
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furi (@furikuriz) reported@herogamer0108 oh, i just have problems logging in... my acc is connected to my old number, which is now dead 😭 it's currently free on amazon luna and i'm just using a vpn so i can try it but yeah no luck 🥹
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George Curtis (@getcwic) reportedI’m really tired of drinking coffee and eating peanut butter and honey toast under the narrow tractor beam that is my iPhone’s flashlight. I’m not living in a tent and I’ve paid the electric bill, I swear. My son is asleep in the next room over, and the door is open because the in-window AC unit is in the living room, it’s hot out and he’s a baby, so the door stays open. Therefore, the bright kitchen lights embedded in the ceiling must remain off. Because the goal of running at four in the morning is to run when he’s asleep. Waking him up now would be devastating, for both of us. So I drink and eat and put on shorts, socks, and running shoes before quietly walking out the door, all under the supervision of a flashlight made in China but designed in California. Christ I buy so much **** on Amazon, why haven’t I thought of buying a headlamp, or even a real lamp for that matter? Overhead lights of the LED variety are supposedly a terrible interior design choice, one warm lamp on my coffee bar, I can’t imagine that waking up my son. I need to be lampmaxxing.
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The Tiffany Valentine Bookclub (@Wokey386579) reportedThe fact that Americans aren’t burning down the Amazon HQ as we speak is proof of how absolutely cucked into submission we are by the ruling class.
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Lagoon Labs (@LagoonLabsMv) reportedMemory chip stocks just had a wild reversal - Micron up 18%, Sandisk 26% Thursday after Microsoft, Amazon, Lam Research earnings crushed it. AWS grew 37%, Azure hit $100B+. Still down big for the month though.
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Priyank Ahuja (@ahuja_priyank) reported12- The one habit that makes it work Amazon designs the bundle betting you'll forget the monthly perks. The fix is one calendar reminder. Set a reminder for the 1st of each month, and take four minutes to claim your game, your free book, and any credits. That's how you actually get your money's worth.
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Rohit Goyal(Vasudev kutumbkam) (@rahuagra502) reported@Poetwhimsy011 @narendramodi thats ok, we had trouble over many things 10 yrs back which modi jee solved, one was change-UPI Money order for immigrant labour UPI Digilocker - Else police asked original paper. IIT-IIM recorded lectures -NPTEL many govt officers are very angry by GEM portal(amazon for govt for small item). I was asked once asked by post martum(road accident death) doctor to get photocopy of their report forms and pen so that he can make report else face decay of body.
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Srinjoy Guha (@srinjoy2017) reported@AmazonHelp @amazonIN my issue is still not received. You haven't delivered my Fresh order but showed it delivered on 27 July and till now no refund process. Wth are you invesigating? So frustrated for following up on little things. Has amazon turned into those 3rd class fraud websites now?
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Avineshwar Pathak (@avzavi22) reported@amazonIN Dear amazon, I had just spoken to two of your customer representative who instead of resolving an issue hung up when I asked them to provide a complaint number or some proof of resolution that they are offering. Is this the kind of customer service you provide?