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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
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Website Down (47%)
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Errors (33%)
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Sign in (20%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Oak Ridge |
Website Down | |
| Beacon Falls |
Errors | |
| Colville |
Website Down | |
| Twinsburg |
Website Down | |
| Longview |
Website Down | |
| Ravenel |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Joseph Chambers
(@joedchambers) reported
Anyone else’s Amazon stream terrible quality??
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Highwayman
(@ElleyGordon) reported
@Mitch_Seattle @amazon Picture quality looks great on my end but the muted down crowd noise sounds weird
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Stephen Carter
(@RhetoricStephen) reported
@AmazonHelp It's clear that your feed is extremely low quality, and that's something only your engineers can fix. This is not how I want to watch TNF for the rest of the season.
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Kelly
(@CLESportsGirL86) reported
@AmazonHelp It isnt a troubleshooting issue. The way you have the app set up fast forwarding is a huge hassle. No preview window while fast forwarding .
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ScottJFaria
(@ScottJFaria1) reported
Amazon needs to fix this crap…NOW!!! The glitchy stream of TNF is absolutely maddening!!!!!
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Ellen M. O'Connor
(@Namastellen) reported
Amazon is worst experience. No sound, weird color, pixelated screen, freezes up, constant buffering. Forget trying to flip betw game & WNBA finals. Have to exit app & re-enter app, takes several minutes. Tells me my app isn't set up for live events but no fix.😡
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Samantha
(@ssamanthastacy) reported
TNF on Amazon Prime is terrible!! #KCvsLAC
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Phil “Elections have consequences.” Wilson ⚽️🇺🇸
(@philwilson) reported
@jsnell Used the Amazon “smile” for the down and distance arrows.
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Troy Banning
(@TroyBanning) reported
Anyone else having Amazon problems trying to watch this game? My TV looks like I’m watching a game from 1965 on a black and white with rabbit ears.
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Joel Palladini
(@pallaj157) reported
@dukazz Yeah I’m not having issues with it either lol. I was just saying a lot of people were blaming Amazon for their internet being bad. Haha. I get that it sucks if your internet is bad and prime isn’t working great.. but it’s not Primes fault lol
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Sal Castaneda
(@sal_castaneda) reported
Amazon NFL Update: I have full DVR functionality on my phone. This leads me to believe it’s user error on my part with the TV in my study that has several leather bound books.
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Connor Cleary
(@TreeClimberGr) reported
Amazon really trying to shove full screen graphics down our throats
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Shpak
(@Shpakkkkk) reported
Amazon led by cutting employees, canceling expansion as a glut of dead space came online w/o the demand. FedEx followed w/ cutting forecast and likely will pause/stop new construction of new hubs as demand has dried up. Lingering contractor unionization issue as well.
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Edward Seiler
(@3crowns21) reported
@NFL Amazon streaming is in slow motion. Their movies are fine, but not live football.
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Kody Kox
(@Kody_Kox) reported
Would love to watch Thursday night football but the Amazon prime app keeps crashing for me. Anyone else having that issue?
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Anthony Sr
(@Anthony94133659) reported
@sal_castaneda I'm having the same problem it will play for a few minutes the I get a black screen I called cs for Amazon and they don't know what to do
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Red Card Riot
(@TheRedCardRiot) reported
@amazon @NFLonPrime Sync your audio and video! Already sick of watching lips move in slow mo but hearing what they said 2 secs earlier. #TNFonPrime
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rangerpranno@gmail.com
(@LouisPranno) reported
from
Bartlett, Illinois
Another scam Amazon says it's free till you're halfway through the application then the hammer comes down isn't enough of this enough we should rename our country scam artist of the USA
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Matt Williams
(@b30ls) reported
@AmazonHelp This is the least helpful “help” ever. I’m not having trouble viewing it. I’m having trouble viewing it in a resolution that’s discernibly better than the throwback tv in your commercial about TNF. @NFLonPrime
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Jack Farrell
(@Jfarrell924) reported
from
Collierville, Tennessee
The quality of this Amazon prime pictures is terrible
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Josh Grantham
(@josh_tweets_dfw) reported
@Marquis_Daniels @NFL Gotta have a prime account and sign in Amazon prime video app
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REALTOR®️
(@theterrygilbert) reported
Jeff (Amazon) paid $67 million dollars to have this game exclusively on Amazon & the video quality is terrible. #ChiefsvsChargers
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Secondfh
(@Secondfh) reported
This Amazon broadcast is ******* terrible
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Pauline Lee Victoria
(@PLVWrites) reported
@GrayBellAuthor @facebook Somewhat related, but I feel you. I had a problem with Amazon recently and I realized I *really* have to be on good terms because it could've affected my KDP account had I pressed the issue. Not a fun thought. I hope things work out for you!
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tree hugger
(@treehug4all) reported
Amazon Prime Thursday Night Football... What The Actual **** ??? I have a 4k FireStick and have never watched a football game broadcast this freaking terrible - and I've watched 1000's of games. Terrible video resolution, lag, pixelated, off sync, etc... The.Worst.Ever.
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Swyck
(@swyck89) reported
Hey Jeff. Can you maybe fix this Amazon stream quality my dawg? #thursdaynightfootball #TNF
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Snake Plisskin
(@SNAKE_PLISSKIN) reported
@KirkHerbstreit the sound is off on the game. The sound is about 2 sec ahead of the game play. Tell Amazon to fix it……getting very annoying. You and Al are saying what’s happening before the play happens
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Jon 🇺🇸
(@johnny_0912) reported
@AmazonHelp @mkuhnheim It’s an Amazon issue, I have tried 4 different devices and still same choppy and crappy video. Why did the NFL even agree to using Prime Video. 🤦
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Chris Hart
(@chart003) reported
People blaming Amazon prime because they're having problems watching the game. It's been flawless, your internet just sucks. Quit bitching. #KCvsLAC
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Geekatari
(@the_geekatari) reported
@englidottir It's the same in all games. FFXIV, WoW, that broken Amazon Games game (not lost Ark), pin ball... Some people just think we all care if they play or not. Well, I guess if we were friends, but then, tell your friends. I have no friends, easier for me to come and go, lol.