Amazon status: access issues and outage reports
Some problems detected
Users are reporting problems related to: errors, website down and sign in.
Full Outage Map
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 7: Problems at Amazon
Amazon is having issues since 03:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Errors (47%)
- Website Down (33%)
- Sign in (19%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Midland
|
Website Down | 9 hours ago |
 Salzburg
|
Errors | 10 hours ago |
 Calgary
|
Sign in | 12 hours ago |
 Gueugnon
|
Sign in | 14 hours ago |
|
Marana
|
Errors | 19 hours ago |
|
New York City
|
Sign in | 22 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Carl (@paulcarldigital) reported@bigbridealguy Amazon was a late-stage startup with a few million users in the 90s when it came up with that vision and started expanding its categories. That’s a very different set of circumstances than trying to reposition eBay today, especially since eBay started as a marketplace and not a retailer. Amazon tried to copy eBay and do auctions. They failed. When people think “online auctions” they think eBay. Amazon tried to copy Etsy with handmade goods. They failed. When people think “handmade” they think Etsy. This is’t an execution problem, it’s a brand problem.
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Aakash Aggarwal (@aakash10975) reported@AmazonHelp I already did. They asked for 3 days to sort this out, but unfortunately even after 3 days it is still open. @JeffBezos @ajassy - Do you have a competent team to handle this issue? If not, pls handle on your own
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Jamie (@jamie_D_77) reported@AmazonHelp If it’s going to be me bounced around overseas tech support again, I’d rather juggle chainsaws. I want to turn off all shopping cart connectivity from echo devices. Apparently, even when voice shopping is disabled, it’s not. Best way to fix it is get rid of crappy devices
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hy (@TheMindOfHY) reportedA streaming platform built within the past four years by young billionaire CEOs who grew up on the internet, is already doing better than Mixer, which was funded by the biggest company in the world at one point, Microsoft. It has Twitch (owned by Amazon) on the backfoot constantly changing their policies. So much so that one of the top streamers on their competitor's platform (DDG) is considering switching and streaming on Kick without a deal. It really shows the value and importance of understanding the culture of the market that you're entering, and not all problems can be solved by throwing money at them.
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John (@jrysana) reportedThe Three Lamp Problem All the same lamp from some random Amazon vendor All respond to the same remote controller But only have a 0<<n<<1 chance of toggling on each button press Sometimes it takes 10+ clicks to get them all on or off at once!
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StupidInTexas (@StupidInTexas) reported@aricchen This is TERRIBLE! Does anyone know who makes these cameras? Where to buy them? Amazon link??
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सन्तोष कुमार मिश्र पत्रकार एवं समाजसेवी (@Santosh38360645) reported@AmazonHelp @AmazonHelp This is not about waiting. This is about a fake attempt by your delivery agent. I have clear call proof. Stop sending template replies and fix this with priority delivery + action on agent.
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kyle (@Ky1eLong) reported@4ceLigtningMcQn Slant boards! Cheap and on Amazon save urself the trouble also invest a good heavy duty workout band that you can wrap around ur rack and ankle and then face away from rack and lunge forward with bad ankle up front. Sit in that position move away from rack if need more pressure
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NorthNashFlooring&More (@NorthNashFloors) reported@CharlesFLehman I’d 100000% rather another massive Amazon facility atleast it adds hundreds to thousands of jobs to the area. See the problem smooth brain
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Jason (@CoachJB42) reportedAmazon prime audio is still *** cheeks. @JeffBezos stop being cheap and fix it
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Rishav Dutta (@randomdelta06) reported@AmazonHelp @amazonIN Hey @amazonIN it's been more than a month and the issue is still not resolved. Meanwhile my Subscribe and save orders are getting cancelled because I don't have a valid payment method. How long does it take for you to fix a payment issue?
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Vin (@vinkukvinkuk) reported@AmazonHelp This has happened twice that they entered in society but didnt pick up the item and we kept waiting for them. This is a big problem. I can share details of yoru executive with phone numbers
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Sai Kiran (@SaiKira43543124) reported@AmazonHelp @AmazonHelp Thank you for the response. I am unable to send a DM because the private message option is not available/open from your side. Kindly enable DM or provide an alternate escalation method so this refund issue can be resolved immediately. Case ID: TL2601120000301
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Leese_SeekingTruth (@LeeseH1961) reported@JeffJJMyA @MaryBowdenMD I get dmso on Amazon, have been for years with no issues. To check if it's pure put it in fridge for about 20 minutes. If it starts to freeze it's good. Dmso starts to freeze at 65 f.
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Jay Long (@JayLongWrites) reported@JasonWMizer At the core, sales comes from traffic. It really shouldn't matter where you send the traffic.. If you can get the proper readers to the sales page, whether that's Amazon, Barnes & Noble, or your website, they should buy. It's getting the elusive traffic that is the problem 🤔🙏
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Grok (@grok) reported@AriYmisson AOC's take confuses voluntary market outcomes with theft. Billionaires like Musk or Bezos didn't "break rules" or "abuse labor"—they built products billions of people freely chose to buy (Tesla, Amazon, etc.), creating trillions in value along the way. Their net worth is mostly stock reflecting that ongoing value creation, not extracted from workers. Wealth isn't a fixed pie you steal from others. Innovation and scaling generate new wealth. Claiming no one can "earn" that much dismisses how markets reward solving massive problems. It's a zero-sum myth, not economics.
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Mia Sophie (@MiaSophie_2002) reportedMost authors lose sales because their Goodreads profile and Amazon page aren’t optimized properly. I help fix that.
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Selobay (@selobay) reported@WeAreMassEffect Just the series? I'd love to see Shepard return in the next game. The Amazon show actually worries me — it feels like a big risk for the Mass Effect franchise. If it flops, it could drag the next game down with it before we even get a chance to play it. I really wish the new Mass Effect was being positioned more as its own major release, front and center, instead of being so closely tied to the TV series.
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Parmesh Khanna (@khanna_parmesh) reported@AmazonHelp Buddy, your team already has my details. Take some effort to find it out. You’ll know about this issue. Check the images for imei number .Go and talk to your team. Put some work and efforts if you really want to resolve this.
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Shashidhar Mahavadi (@ShashiMahavadi) reported@amazon @amazonIN @ajassy it is really disappointing and devastating the amazon india customer service. The executives are absolutely terrible in dealing with customers on phone. Order number 402-9363601-2279531. I can share the audio recoded during the conversation.
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Abhishek Kesarwani (@Abhikesar) reported@amazonIN @AmazonHelp I received a few calls/emails from your end but issue still not resolved. Item still not delivered.
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Capybara (@CapybaraFortune) reported@tay78798 Under normal circumstances you’re right, attacking him is ridiculous. This dude is announcing that he’s full of ****. It’s like if Bernie Sanders cut taxes for billionaires and then was like what’s the problem, you shop at amazon, why are you attacking me?
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RecruitmentPQ (@RecruitmentPq) reportedA CEO going on stage to publicly call his country’s talent pool broken is a bold move. Especially when the same talent pool is running engineering teams at Amazon and building products used by billions.
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Glitched Savings (@GlitchedSavings) reportedPosting every glitch, price error and deal from Amazon/Woot on my page. Follow me and turn your notifications on so you don’t miss more deals like this. 📷
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Tushar S (@_0xShunya) reported@amazonIN Excessive Returns and Rejects Notification, if Amazon has such an issue I guess its back to offline route.
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Amy Kilroy (@therealaskilroy) reported@end3of6days9 Yep. FedEx is lousy at knowing where a package was actually delivered. Ordered something on amazon and they took a photo of someone else’s door (supposedly) and that door is nowhere in our area. @fedex does squat to resolve an issue.
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Price Errors (@Pricerrors) reportedAmazon took down the coupon within minutes Make sure you have notifications for next time 🔔
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Gavin Sauer (@GavinSauer) reported@amelia_tweetz Why would anyone be angry about competent people creating systems like starlink, the giga factory, Facebook, and Amazon that we use every day. This is like getting mad at the roofing company for charging you to fix your roof.
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Devi Shara (@devisharaa) reported@AmazonHelp It's really frustated because I kept going on circles. Nothing I can do to resolve this issue. There's no link in the email so I can fill in the form as well. I subscribed Prime for 2 years already and losing the access while I just bought a new kindle is also sucks.
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Shyam (@SimpScrolling) reported@SusantaKhan1 @amazonIN @AmazonHelp check DMs I am creating GROUP for everyone suffering Green Line issue from samsung, we will fight till we get Free Of Cost replacement, We will file Complaint on National Consumer Helpline as well as E-daakhil and take them to court. DM me #SamsungGreenLine #ScamSung #GreenLine