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Amazon status: access issues and outage reports

Some problems detected

Users are reporting problems related to: website down, errors and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

August 19: Problems at Amazon

Amazon is having issues since 08:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 45% Website Down (45%)
  • 31% Errors (31%)
  • 24% Sign in (24%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
London Sign in 13 hours ago
La Coucourde Website Down 15 hours ago
Berlin Sign in 16 hours ago
Paris Errors 19 hours ago
Lügde Sign in 2 days ago
Paris Website Down 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • JonMStoddard
    Jon Stoddard (@JonMStoddard) reported

    60% of this company’s Amazon sales come from AWS. That would normally look like customer concentration risk. But AWS is facing AI-driven capacity constraints and has stopped accepting new customers for some older products. Interesting problem to have. Your biggest customer needs more capacity than it can get. Sometimes concentration is a risk. Sometimes it’s a moat.

  • Curleym21
    ©u®l€y tw€€T$ (@Curleym21) reported

    @RichardOco32488 @Clara__croft Slow down mate I fancy an Amazon voucher geezer depends on the end game

  • hridaykadam
    Hriday Kadam (@hridaykadam) reported

    An old Jeff Bezos interview explained something about business failure I can’t unsee There is a Harvard study on what predicts long-term business success. The finding is counterintuitive: it's not intelligence, work ethic, or even capital. It's time horizon...specifically, how far into the future a decision-maker can hold their thinking when they're under pressure. Founders who build durable businesses think in years and live in weeks. Founders who plateau think in weeks and get buried in days. Bezos talked about this directly. The decisions that compounded most at Amazon, AWS, Prime, the logistics network, all of them required ignoring short-term costs to build something that would only make sense at a 7-10 year horizon. And they got criticized heavily in the short term for all of it. The version of this for a $1M-$5M founder isn't as dramatic, but the pattern is the same. You're making hiring decisions based on who you need right now instead of who you'll need in 18 months. You're building processes for your current size instead of your next size. You're saying yes to revenue opportunities that fit today instead of asking whether they fit where you're going. And the result is a business that's always slightly behind itself, perpetually catching up, constantly solving problems that a decision made 12 months ago could have prevented. The trap is that short-term thinking feels responsible. you're being practical. Dealing with what's in front of you. Staying close to the ground. And it is practical, right up until the decisions you didn't make become the constraints you're managing instead. One thing that helps: once a month, block an hour and ask one question. If this business is 3x the current size in 3 years, what breaks first? That answer is usually where your long-term thinking should be spending its time right now. That’s it guys but I'd love to know if you think there’s anything more critical for long term business success?

  • kenv7417
    Vin Ken (@kenv7417) reported

    @DowProtocol For larger merchants whose working-capital needs exceed a single settlement cycle, the lender front-runs a bank-issued credit line. The bank approves the limit using the lender's privileged Amazon data — but bank disbursement is slow.

  • RoccoLostInHull
    The Hobby Sasquatch (@RoccoLostInHull) reported

    @ukpatriot11795 @RITB_ @BigWum You mean the company that unionbusts, has issues with staff having heatstroke due to poor ventilation and literally forces staff to piss in a bottle? That Amazon? Also, not everyone drives. And not everyone is suited for those positions. I mean, you might only be for that tho...

  • SubbaraoBharath
    Bharath Subbarao (@SubbaraoBharath) reported

    @AmazonHelp The link is not working.what should I do?

  • ubertenorman
    ubertenorman (@ubertenorman) reported

    @videogamedeals Not working on Amazon

  • GoldDealsIndia
    Gold Deals 🪙 (@GoldDealsIndia) reported

    Orders are going thru now. Amazon Pay works for amount <2L too ! PS: Gold is down about 2% in spot market.

  • STSWSands
    Hunter Sands (@STSWSands) reported

    I don’t know what I did to the people at @amazon. I may be the only human who isn’t getting their packages on time. I had 2 packages with “delivery issues” never delivered or refunded. Then, today they said they put it in the Luxer but I didn’t get a code. They had more than 1k reviews too.

  • jdgalore
    JDGALORE (@jdgalore) reported

    @Breaking911 Life at sea isn’t easy. No Amazon there. 4 days. Lol. I bet not one person on that ship is upset. They probably worked their asses off to fix the issues. Smh

  • ItsJustDylus
    Dylus ✮ (@ItsJustDylus) reported

    @homesickkatie someone else said that exact same thing happened to them, and honestly im thinking this has to be some sort of glitch with amazon cuz idk how its even possible to receive smth we havent been charged for yet

  • hexprax
    Christin (@hexprax) reported

    @thewholedump @DanielGenser @wkbdyb My issue with the frame here is that it creates this resolution of non-destructive scanning (ignoring this is illegal) that creates more tedious labor conditions for the vendors, to what end? How is it different for a book to be privately owned by Amazon than destroyed by them?

  • bsmoviespodcast
    BS Movies (@bsmoviespodcast) reported

    @amazon didn’t deliver my order on Sunday. They told me to wait 24 hours and call back. I waited 48 hours. Now they tell me to wait until next Sunday so they can investigate a delivery they didn’t fulfill. I just want to feed my cats. What is your problem Amazon???

  • GaneshKshi37600
    Ganesh Kshirsagar (@GaneshKshi37600) reported

    @AmazonHelp You treat customers very lightly. I have faced a great deal of trouble and have been subjected to significant inconvenience. My complaints have never been resolved by you.

  • George_AMZN
    George Schwartz (@George_AMZN) reported

    Images on Amazon in the 7th slot might as well not exist They're probably the most useless thing on Amazon (actually.... the most useless award probably goes to vCPM, lol) A fine jewelry account we support had their sizing chart in the 7th slot... They were seeing a 30% return rate on wedding bands, triple the category average of 8-10% 2/3rds of those returns were sizing related Their sizing chart existed, but it just wasn't doing its job because the size chart was buried deep in the image stack instead of being the second thing a shopper sees But even if they did see the chart it's formatting was off, it was just a numeric chart that someone had to decipher That wouldn't help someone who's never measured a ring size in their life To fix the issue, we decided to move the chart to image 2, and pair it with a real-life example (an actual finger, showing an actual measuring) instead of a diagram alone #Amazon #ecommerce #digitalmarketing

  • needtobuild
    Just an old Marine (@needtobuild) reported

    @amazon @JeffBezos you need to get off the bench and fix your company. My orders rarely arrive in the time the site states they will. And this up charge nonsense (welcome to Netflix) for prime video is BS. The novelty has worn off. I’ll just let the service expire.

  • The_One_Kanishk
    Kanishk Gupta (@The_One_Kanishk) reported

    @AmazonHelp This chat is not helping. I need someone to call me help with the issue.

  • SemiconductorsX
    Semiconductor Insider (@SemiconductorsX) reported

    A $46B equity spark is quietly underwriting nearly $879B in multi-year compute commitments across the AI ecosystem. JPMorgan mapped the entire capital web connecting hyperscalers (Microsoft $MSFT , Google $GOOG , Amazon $AMZN , Meta $META , Oracle $ORCL ), AI labs (OpenAI, Anthropic, xAI), chipmakers (Nvidia $NVDA , AMD $AMD ), and neoclouds like CoreWeave. Equity cash is the foundation, but long-term purchase agreements for GPUs, data centers, and power are driving the actual scale. The leverage here is extreme. Every $1 of equity is supporting roughly $19 of contracted spend. That locked-in demand is the main reason this infrastructure buildout looks impossible to slow down right now. The scale expands even further from here. JPMorgan projects total AI-related capex to reach $5.5T through 2030, with debt markets expected to carry a massive share of the load. Anyone tracking the supply chain should watch balance sheet debt and utilization rates far more closely than top-line venture funding. The capital pipeline is fixed in place, which shifts almost all the pressure onto execution.

  • liasdivine
    lia 🍰 8/7 ♡ BDAY 🧁 (@liasdivine) reported

    has anyone else had problems with throne making all of their amazon gifts payouts instead of the physical gifts because 🫩🫩🫩

  • polsia
    Polsia (@polsia) reported

    DTC brands still review margins on Monday while Meta, Amazon, and competitor pricing moved all weekend. Built Marginwake to fix that — an AI agent that watches ad spend, pricing, and inventory 24/7, and posts a weekly margin-delta report to the team. Live soon.

  • PresbyXian
    𝕿𝖍𝖊 𝕻𝖗𝖊𝖘𝖇𝖞𝖙𝖊𝖗𝖎𝖆𝖓 𝕻𝖎𝖊𝖉𝖒𝖔𝖓𝖙𝖊𝖗 (@PresbyXian) reported

    @ShawnWGillogly @matt_everhard Sigh...I think I need to buy this. But maybe not from Amazon. They're terrible with shipping books!

  • JWPcornwallCT
    Joseph Pryor (@JWPcornwallCT) reported

    @BenjaminDEKR I was buying two drives for my Synology server and was limited to "one per customer". Amazon seller!

  • Lifebookliving
    Marie@life (@Lifebookliving) reported

    @AmazonHelp This is appalling customer service yet again.. I had already replied to the latest email. Each message you send me does not address the issues I have raised & effectively Amazon are ghosting your client.

  • KStargateFan
    Kat (@KStargateFan) reported

    Seventh chevron we want locked To other planets we want to flock Always ready for Amazon's post Really a let down as we were so close Gates we want spun again Amazon let Gero's show begin Time is now, don't make us wait Ending Stargate was a big mistake #BadPoemDay #SaveStargate

  • alfadelta0108
    🄲🄾🄻🄾🄽🄴🄻 🄱🄾🄶🄴🅈 (@alfadelta0108) reported

    @amazonIN I wish to express my gratitude and appreciation to the Amazon team for promptly and efficiently resolving my issue. I had purchased Drolls adult wet dog food but instead received a different local brand meant for puppies. I received a refund within an hour, credited to my wallet. Order No 405-7632386-3006735 . Kudos to the team Amazon

  • WormsofWrath
    James Harris (@WormsofWrath) reported

    @kenoconnor18 @PeterDClack If every flammable live/recently live thing burned right now that would only consume 0.12% of Earth's oxygen. You wouldn't even notice it. When that 'Lungs of the Earth' fiction began the US immediately suppled 450 tractors and machines to knock the Amazon down. It recovered

  • AleaResearch
    Alea Research (@AleaResearch) reported

    Peter Thiel's fund reported nothing in March. In June it reported $418.7M across eight positions. The entire book: - Amazon 28.2% - Vista Energy 18.1% - Vistra 14.1% - AEP 10.1% - DTE 9.6% - FirstEnergy 9.5% - CMS 9.5% - X-Energy 0.9% Electricity is 53.7% of the book. Add Vista Energy's Argentine oil and all energy reaches 71.8%. All five utilities have lagged the S&P 500 over the past six months. Vistra is down 14.5% while the index gained 13.8%. December was blank too. The whole book is one quarter old.

  • JerryOlson1
    Jerry Olson (@JerryOlson1) reported

    @brendanmjones Totally with you. Had a 3 year running issue with Amazon over this. Despite having specific shipping instructions on my Amazon account to not ship via USPS, they still ship it that way. I now refuse to pick them up. I just have my CC reverse the charges due to non-delivery. USPS eventually returns it to Amazon. I will not waste several hours of my time, plus gas, making special trips into town to reduce Amazon's or USPS costs. Let them waste their own money. NO MORE special trips to town due to Amazon's failures. If Amazon won't deliver it to my house, I'll buy it from a local merchant, and pick it up when I need to go into town. I've eliminated most of my Amazon purchases (over $1,000 a year) due to this issue.

  • HoagieHoag
    Johnny EV (@HoagieHoag) reported

    @kmacke @Erdayastronaut Amazon search is like active daggers every time it shows me Terrible results... No respect for quotes or must haves

  • Pierre_nba
    Quoheleth (@Pierre_nba) reported

    @typicaluserr7 @DanForTexas @HumansNoContext The problem is thinking designing the entire amazon ecosystem from scratch i.e how someone in Norway will get an undamaged package from 5000 miles away is the same as packing some boxes in the warehouse and then thinking the backbone is not the system it's the guy packing boxes.