Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (47%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Toronto	Website Down	1 hour ago
Roswell	Website Down	1 hour ago
Holland	Sign in	2 hours ago
Liberty Lake	Website Down	2 hours ago
Addison	Website Down	3 hours ago
Township of Evan	Errors	3 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ☆彡彡|| Italy of shedtwt|| ミミ☆ (@Yaoi_Yur) reported 26 seconds ago

  @aaa_ikwatudid Most of them are pencil sharpeners, one is a blade I stole from my dad, and the other is from a broken Kai razor from Amazon

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  Dub Dublin (@DubDublin) reported 59 seconds ago

  @_Zero_Smith_ @HankVenture5 @BestBuy They also told me they couldn't fix the laptop I had covered under the plan, only replace it, which would cost me a couple of days of work to backup, move, and restore/replace everything. I bought a new fan on Amazon and replaced it myself for $40. (I'm a competent enough technician to do this.) NO benefit from the "Total Protection" plan, again.

• 
  Nell VH (@thenellvh) reported 2 minutes ago

  @AlexHormozi Boredom after achievement is called retirement, and billionaires hate it. Bezos didn't slow down after Amazon peaked, he built rockets. Hard roads don't guarantee satisfaction, they just delay finding out the dream was wrong. Are you chasing fulfillment or just addicted to the struggle itself?

• 
  Caroline Jelen (@CarolineJelen10) reported 4 minutes ago

  @doc_1029 Central HVAC? It may be the run capacitor. Most likely part to go. Cheap fix, maybe $15-18 off Amazon, install takes about 10-15 minutes. Simple. I've replaced one & I'm a chick. You got this! If you can't wait, get window unit for bedroom temporarily. Hard rain doesn't last

• 
  vicky (@vickypatrickk) reported 4 minutes ago

  @AmazonNow @AmazonHelp @amazonIN In Sevashrama (560023), Nandini blue milk and Nandini curd have been unavailable for the past few days. What’s the issue? Please restock immediately.

• 
  MAYUR SHELLAR (@MShellar) reported 7 minutes ago

  @AmazonHelp @amazonIN U are forwarding me 2 CHAT with a bot rather than solving the issue. Each item from "Mr Button" brand @amazonIN is quoting 2x its price. I have given the screenshots & then why do I need to chat to a Bot, who doesnt even understand the issue? #Misleadingcustomers #PoorService

• 
  Sam Johnson (@1Sam28) reported 8 minutes ago

  @gilmcgowan Right ... the billionaires. Are they in the room with you right now? I honestly don't see any problem with it. Amazon does it. There's nothing stopping grocery stores from manually changing their prices at any time. This is just more efficient.

• 
  imsamit11 (@Imsamit11) reported 8 minutes ago

  @AmazonHelp The status 'Delivery Attempted' is factually incorrect and a false report. I was present at the location, and the agent arrived but failed to complete the transaction due to a technical error on Amazon's part

• 
  Alan Breen Author (@AlanBreenAuthor) reported 9 minutes ago

  Once dad is down for the night, write an Amazon KDP bio. Sorted :)

• 
  Amazon Labor Union IBT (@amazonlabor) reported 11 minutes ago

  @ImNoBetterThanU We agree with you. But the question is WHY is this a policy at Amazon? WHY should we get in trouble at our jobs for helping coworkers having medical emergencies? WHAT is Amazon covering up? We’re demanding accountability and answers.

• 
  Deepika Hingorani (@shygurl_dipika) reported 12 minutes ago

  @AmazonHelp @amazonIN @amazon u guys are disgusting, A next day delivery order doesn't come for 4-5 days After complaining its status changes to delivered but where is the bloody parcel .. so sick of u guys to trouble the customer. Your delivery & customer care sucks big time

• 
  Rian (@Rilian__) reported 14 minutes ago

  @AmazonHelp hi, i have an issues with amazon prime video support.

• 
  Tapesh Chowdhury (@Tapesh_C) reported 26 minutes ago

  Your main image is not there to look clean. It is there to win the click. Most brands design for beauty. Amazon rewards clicks. If your CTR is below 0.3%, your problem is not ads. It is your main image. We changed one hero image for a supplement brand. CTR went from 0.41% to 0.68% in 12 days. Sales jumped 37% without raising bids. Here is the real job of your main image: → Stop the scroll in 1 second. → Make the benefit obvious, not hidden. → Show size clearly, avoid confusion. → Use bold packaging contrast. → Remove extra elements that blur focus. → Match what buyers actually search for. → Look better than top 3 competitors. Amazon is a click auction. No click, no sale. Pretty does not pay. Attention pays. When was the last time you tested your main image against competitors?

• 
  Billy Morgan (@BILLYMORGANBAND) reported 30 minutes ago

  @DBeck57030037 @DoctorTurtleboy He is aware amazon is the same as temu, right? ha! I know but there are some acoustical issues in that small bedroom the living room would alleviate. I'm not a acoustician but know enough to be dangerous. The ping pong effect is pronounced.

• 
  Alexi Alexi (@AlexiAlexi48097) reported 31 minutes ago

  Hi @AmazonHelp — I initiated a return months ago and the pickup was never done. I've been waiting for a resolution with no success. Order is still sitting with me. I need this escalated immediately — either reschedule the pickup or issue a refund. Please DM me to resolve this. 🙏

• 
  Sensei Sergio Stan Account (@Valley_Gurl) reported 35 minutes ago

  I was super excited to see Crime 101 pop up for me to watch on Prime so soon (I'm part of the problem! but I WANTED to catch it in theater; it's an Amazon movie) but not nearly as excited as I was when suddenly @sethismorris popped up as a CSI investigator! Or was that @bobducca?

• 
  Ascendance Fashion (@ZorikaZr) reported 35 minutes ago

  @SydSteyerhart I VALUE those who work in Starbucks you snobby ****, & if I've problem they can taste & smell; Ai & robots cannot & do my coffee as I like robots won't. Amazon I don't use so if they go t*** up we return to trad retail where you KNOW you're gonna get better service goods & advice

• 
  Nkechi First (@nkechi_first) reported 36 minutes ago

  When I had issues with my KDP account and made no headway with Amazon, I sent a message to you. You responded (I know you didn’t respond personally), but I appreciate that your office was mindful enough to investigate the matter and reply to me. I only received a response from KDP after your office sent me a message. I highly appreciate that.

• 
  Donnie Cope (@dcopechatter) reported 37 minutes ago

  🚨 Amazon’s Heartless Warehouse: Worker Drops Dead, Bosses Ordered Staff to Keep Grinding: An Amazon warehouse worker in Troutdale, Oregon, collapsed and died on the floor April 6th while unloading trucks at the company’s PDX9 facility. Instead of shutting things down or showing basic human decency, supervisors allegedly kept the operation running for over an hour. Employees watched the body lying there as conveyor belts kept rolling and packages kept moving. One worker with CPR training asked to help and got shut down: “Turn around and don’t look. Get back to work.” Management reportedly treated the dead man like just another broken machine to step over. This isn’t shocking from a company that’s turned warehouses into high-speed pressure cookers where quotas rule and people are disposable. Amazon’s notorious for pushing injury rates through the roof in places like Portland, where facilities have ranked among the worst for worker harm. Big Tech giants love preaching about “people first” while their real motto seems to be profits over everything, including basic respect for the dead. Another grim reminder that in the relentless chase for efficiency and delivery speed, human life gets treated as replaceable overhead.

• 
  Phred (@uhuruelimu) reported 39 minutes ago

  @RMTFKR11 @Therichardralph @HeroDividend Not an Amazon fan by any means, but car dealerships have made buying a car one of the most miserable consumer experiences imaginable. Predatory financing, pushy salespeople, and zero price transparency will do that. Sometimes a broken system creates the opening for a worse one.

• 
  Rowan (@knowRowan) reported 40 minutes ago

  @IndianTechGuide Problem with amazon is that cost of marketing inflates the cost a lot. You all might not know this but marketing costs about 50% of the cost price when buying online. So dont buy common items from amazon, only ones that are hard to come by.

• 
  Everything AI | Crypto | FInanace | Current Events (@mx_lens) reported 41 minutes ago

  Tech: Amazon says death at Oregon warehouse is not work-related. Company admits safety issues exist but denies cause. One fatality from a facility that keeps getting worse. 🔥

• 
  himanshu dandle (@heemanshudandle) reported 41 minutes ago

  @AmazonHelp @amazonIN I have raised the query as suggested. However, the item is NOT delivered and no OTP was taken. Please share Proof of Delivery (OTP/photo/signature). Marking an order delivered without OTP is a serious issue. Request urgent resolution

• 
  Red (@tweet2red) reported 43 minutes ago

  @AmazonHelp @amazonIN Your chat support is pathetic, they don’t listen to problem any more

• 
  Surajj (@IMS00raj) reported 46 minutes ago

  @AmazonHelp link expired. Never mind niether you nor your customer care is interested to fix it. I will keep taking refund from Amazon beacause obviously the order is not delivered within the time frame promised.

• 
  xX-Jeremiah-Xx (@Jeremia8675309) reported 49 minutes ago

  @nickshirleyy I was recently the victim of fraud on Amazon. It's taken 1.5 hours of me being on hold on the phone to get Amazon to fix the problem. Fraud is out of control in the USA. #antifraudclub

• 
  Anirban Guha (@anirbanguha40) reported 49 minutes ago

  @amazonIN @AmazonHelp I guess there's a problem in your system. Order number 407-1870480-5938706 and the order has still not gone out for delivery. Expected delivery date was 17 April. Kindly look into the issue.

• 
  Capxel (@capxel) reported 52 minutes ago

  Anthropic and OpenAI both shipped major agent upgrades this past week. The pitch: "AI that writes code and solves problems for you." Here's the part they're not pitching. Amazon didn't become the world's most valuable company because of AWS. AWS became the world's most valuable cloud because Amazon already had the data, 310 million customer accounts, decades of purchase behavior, a logistics network that generated more signal per day than most companies generate in a year. The agent is the astronaut. The data is Mission Control. Every company rushing to adopt AI agents this week will discover the same thing within 6 months: the model is commodity. The intelligence layer underneath (identity resolution, behavioral signals, first-party data) that's the moat. We've been building that layer since before "AI agents" was a category.

• 
  Patricia Basham (@PatriciaBasham8) reported 56 minutes ago

  @Boldyboy1975 I'll stick with Amazon. Never had any problems with them.

• 
  Patil Nandkishor (@nandkishor_pati) reported 58 minutes ago

  @amazonIN @amazon exchange order is indicated as delivered on 18 Apr. However it is not delivered. I tried to register this thro App but could not find any appropriate option. Further, your Rufus is bogus. App was 50X user friendly earlier. Request to resolve delivery issue.