Amazon

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Outage Chart 01/20/2025 12:05

At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  1. Website Down (46%)

    Website Down (46%)

  2. Sign in (28%)

    Sign in (28%)

  3. Errors (26%)

    Errors (26%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesPhiladelphia Website Down
United StatesSaint Paul Errors
United StatesDallas Website Down
United StatesMetuchen Sign in
United StatesPhoenix Website Down
United StatesEl Paso Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • salonidesai85 saloni (@salonidesai85) reported

    @AmazonHelp The link which is given by you is opening my Amazon account it is not opening the page where I can write down the problem please give the link once again

  • Shubham90961580 Shubham Bansal (@Shubham90961580) reported

    @AmazonHelp Please provide me the email address on which I can share my account details and other info related to the account. So that issue shall be resolved.

  • GunitaCC Gunita (@GunitaCC) reported

    @AmazonHelp Things doesn't seem to all right at the end of Amazon... Issues popping up again in less than a month... Seems internally Amazon is doing all things wrong in process. Nobody to raise issues to other than customer care, who cannot do much to resolve issues

  • SHA82499987 SHAH ALAM (@SHA82499987) reported

    Thank you @amazonIN @AmazonHelp for resolving this issue with promptness.

  • shancates Shannon Cates (@shancates) reported

    @eDarryl99 @Channel8ABC Have you heard how they treat Amazon employees? It is a real issue. The top get richer while employees get horrible treatment. It's a real problem. Not a laughing matter.

  • Ross_Holliday Ross Holliday (@Ross_Holliday) reported

    @AmbJohnBoIton We had one by us where they sold returns. It was not Amazon official but you could tell it was Amazon **** that got returned. They’d get new stock on Monday, put it in a bunch of crates and then it would go down in price from $5-$1 each item through the week.

  • Lyestille Lyestille (@Lyestille) reported

    @OddBawZ @BestekGlobal @amazon I hope you stand by what you sell and fix everything affected by this problem !

  • Haruspe11655300 𝕭𝖆𝖑𝖉𝖆𝖓𝖉𝖊𝖗𝖘 (Haruspex, rabies vaccinated) (@Haruspe11655300) reported

    @BuyBookBuyBook All your movie recommendations sound great, but do you have a recommendation for what to watch them with? I canceled Amazon Prime because of Parler. You Tube wants a Google login (tying my iPad to them). Got iPad & Linux and Windows 7 computers.

  • Soundhar97 CMA Soundhar Venkatesan 👑 (@Soundhar97) reported

    @AmazonHelp I couldn't able to login to my account, then how to fill the details?

  • vendettaofvc THE VENDETTA OF VENTURE CAPITALIST 🔪🔪 (@vendettaofvc) reported

    @FCSJigarShah @guru_practice Sir but the problem is delivery partner and customer base. The best example is most of the brands having their own d2c channel have higher sales in amazon.

  • hasenfang41 Hannah. (@hasenfang41) reported

    My Amazon cart is up to $400 dollars in work out clothes/shoes/socks. I have a problem. 😬😬😬

  • AlwayzTrumper Nail Gun K$lli (@AlwayzTrumper) reported

    @jacobhelberg How soon till Amazon pulls this down

  • BradPower5 Brad Power (@BradPower5) reported

    @AmazonHelp Yeah, I've tried un-installed the app, restarted the TV, it's the same every time. This is a @FOXSports issue, it's their app, and it does this only on 4k programming.

  • srijansaurya30 Srijan Saurya 🇮🇳 (@srijansaurya30) reported

    @AmazonHelp I don't find the package Order No# 403-4222998-2065114. How is that possible it showing 'Delivered'. Pathetic service from Amazon. Even I call the service center. They said they will escalate thr issue, but I haven't received any mail regarding this. Really torture service

  • changeisinev Gandhi Babu (@changeisinev) reported

    @Equiideas09 I would rather have one or two apps that covers all hotels near by than individual hotel apps ...so it shouldn't be a problem ... Even Amazon or flipkart operates like that

  • sunmoonbuffalo William L. Berggren (@sunmoonbuffalo) reported from Los Angeles, California

    @BernieBitch420 @MrBurnItDowN29 Have you consider you are the problem, and you want to **** and abuse them. You can build an electric car, you can build an amazon, but you won't? They don't want any part of you.

  • PeterZapf Peter Z. (@PeterZapf) reported

    @EricTopol Variant is the wrong issue. It's a virus. The traditional antiviral actions are? Are some doing them by accident? Did more do them during times of health? Why don't we learn them nowadays? Would pharma profit from more knowing? Is Amazon disguising them? Ask your doctor?

  • christinekohle1 christine kohler (@christinekohle1) reported

    As an #author, I am pleased to see @amazon add a "Report Abuse" button. They also took down a slander/defamation troll lies on my book site first posted on Goodreads, which has no recourse to trolls or defamation

  • RedRosesForAme1 RedRosesForAmerica (@RedRosesForAme1) reported

    @AteachG @Teach_WA @amazon Your shipping address is not working for Amazon.

  • Chitta2002 Chittaranjan Jena (@Chitta2002) reported

    @AmazonHelp Since 19th June I am struggling and getting only assurance but practically my issue remain unresolved . I m available on phone any time team can reach .

  • vendettaofvc THE VENDETTA OF VENTURE CAPITALIST 🔪🔪 (@vendettaofvc) reported

    @FCSJigarShah @guru_practice Sir but the problem is delivery partner and customer base where NRAI can't win. The best example is most of the brands having their own d2c channel have higher sales in amazon and it even happen with some brands in Zomato. But it may take time for stage 2 as u said

  • srijansaurya30 Srijan Saurya 🇮🇳 (@srijansaurya30) reported

    @AmazonHelp They should have mail regarding this. Why I haven't received any mail regarding this escalation? Is this kind of service you provide to customers? Only playing forwarding the issue from here to there..that's it?

  • TristanIsOnline Tristan, from online 🇺🇸🏳️‍🌈 (@TristanIsOnline) reported

    @GoogleStadia So my issue isn’t even with Netflix. I can watch My Name is Earl on my PS4, Roku, and Smart TV, but can’t on my Chromecast because you can’t cast certain shows on Amazon Prime Video. I just don’t understand why there isn’t an app so I can just open up my Chromecast and play show.

  • maheshnapte mahesh suresh napte (@maheshnapte) reported

    @AmazonHelp I have already submitted it. And I confirmed it with Amazon support team. They told the issue is with socil media team and I will recieve an email from them but I did not get any email. I also asked them email id they told they don't know the email id.

  • PlantGuyLady Sheena Marie 🌱 🌒 (@PlantGuyLady) reported

    @WandasOctavia I haven't heard of the crown but the other two were shoved down throats, I feel like... The expanse? I'm still surprised by the amount of people who don't know what it is. But for sure! Amazon is partly to blame.

  • KarenLee1956 🐝 Karen Padecky 🚂🛩🚗🖖 (@KarenLee1956) reported

    Does anyone else have big problems with @amazon @UPS ? I am disabled & just want to get my order of Wyler's Light Raspberry Dry Drink Mix Canister but #Amazon ships it #UPS & I have lousy service. I wish they gave us the option who delivers it. I would pay for USPO to deliver

  • AmazonFCAmanda Amanda at JAX2 📦 (@AmazonFCAmanda) reported

    @whatusaymark Only speaking for me, but I have never clocked out for a bathroom break ever, since working for Amazon. As for "insufficient air conditioning"... My Fc not only has air conditioning, but it also has big fans every 5 ft down every hallway in my Fc, as well as fans at every station

  • LightsailSpeed Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: Rakuten Mobile , Inc ISP: Amazon PING: 5.288ms Download: 613.67Mbps Upload: 684.63Mbps

  • LightsailSpeed Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: Rakuten Mobile , Inc ISP: Amazon PING: 11.16ms Download: 702.73Mbps Upload: 645.56Mbps

  • ElevatorManFB ElevatorMan Gaming (@ElevatorManFB) reported

    @itsGoonies_ Might be your internet port on your mobo. Same happened to me about a month ago, although my game wasn’t lagging. Bout a network interface card on Amazon for $14. Problem solved