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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
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Website Down (49%)
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Errors (33%)
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Sign in (19%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Virginia Beach |
Website Down | |
| Lebanon |
Sign in | |
| South Dennis |
Errors | |
 Chennai |
Errors | |
| Edmonds |
Sign in | |
 Dublin |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Kerilyn Lynch
(@kerilyn_lynch) reported
@RetroCrone Delivery through Amazon and sanitize the outside of everything when it arrives. That’s what we’re doing! I have the same problem!!
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Ⓜ️arifer 🌙
(@marifer13_agui) reported
I have this problem where everytime I grab my phone it goes straight to my Amazon app and starts shopping .
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Ananya A
(@An12yA) reported
@AmazonHelp I had received a broken product! Requested a return and the delivery guy told there's no update & asked me to call customer support! Called thrice and delivery guy came but they reported same issue again & again!
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Nitant Shah
(@nitantbshah) reported
@amazonIN : I have been trying to place order from Amazon since morning, however I am not able to proceed ahead of the address section. Kindly rectify the error as we need items urgently.
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Caitlin S., PhD 😷
(@Paleophile) reported
@AmazonHelp I am experiencing this issue every day. I have to restart my FireStick every day to be able to watch @YouTubeTV. It's super annoying.
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Mama🐻
(@MrsPearson04) reported
@RobinRuiz94 So I got a coffee maker from target that makes iced coffee. Then I got a hyperchiller off Amazon so that my coffee is brewed into it so it’s cold and not watered down. I found a recipe to make sweet cream at home Then you kind Find any flavor is syrup you want on Amazon.
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Rudrashish Bose
(@coolrud) reported
@AmazonHelp My issue is that i have returned the office chair i ordered but it has not been marked as returned on Amazon. I have even gone out of my way to provide you the contract info of the person who collected the return
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The Big Bad Wolf
(@TBBW1) reported
@Bengaley @TheSteelStag How to sum this up? A tv "historian" supposedly bought an (expensive?) antique-looking journal purported to hold clues to some treasure/find. Turns out, the journal in question can be purchased off Amazon for $35. He got dunked on for this. Then he doubled down re: the contents.
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Micheal smith
(@mikesmithpr9) reported
@AmazonHelp It’s not a single issue, it’s multiple, all the time! Amazon is becoming so unreliable! My shipping status still says due today but isn’t out for delivery still!!
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Amazon Lightsail Speedtest Bot / Un-Shadowbanned
(@LightsailSpeed) reported
Server: Rakuten Mobile , Inc ISP: Amazon PING: 9.544ms Download: 657.27Mbps Upload: 659.62Mbps
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Metaburbia
(@metaburbia) reported
@AdPunchPuppet @Timmy200012 @Nus_Ghani Not what happens in the real world. If you work for Lidl, or Amazon, or BP, or PwC: if you have an issue you wish to be pursued you need to raise it through formal channels and it'll be investigated by that company's own HR. Now you can go back to your imaginary world
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Stock Passion
(@RDalsaune) reported
@Ohfoudasse @squawksquare @CNBC No doubt they gotten a extra pump on the pandemic, but also take in count that Amazon is down 13% the last year, so a lot is already priced in IMO. I’m more concerned with apple that have risen 18% last year and maybe will see very little growth.(I don’t own Amazon or apple).
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Vic De Leon
(@VicsMovieDen) reported
@PardonMeImBlunt Wow. High praise! I may rent it from Apple or Amazon this coming week. And check it out during some down time. Need a fix for a new creepy chiller I haven't seen before.
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Bebi Doll Sista Smiley 😃 😊
(@mustang_mami) reported
@AmazonHelp IT WONT LET ME LOGIN WHAT IS A DIRECT # TO CONTACT HELP @?
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H. Isworchandra Sh.
(@isworhanjabam) reported
@AmazonHelp I am trying to install your app in the same device I have been using your app for the last 4-5 years. I am a prime subscriber also, there is no issue with the Amazon prime video, I have just reinstall it also
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Chuck Yates (He / His / Him)
(@nimblephatty) reported
@DevoutDriller Shale investors lost money but the world gained cheap energy. @amazon was massive beneficiary for example. Renewable investors lose money, who gains? I think that’s the issue.
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𝄢 Jason Barnard 𝄢
(@jasonmbarnard) reported
@Making8 @amazon Oh crap. I'm sorry. We have had some problems with the app... VERY annoying for you I am sure. I just got the proof copy of the print version. That should be available this week. Maybe you can get a refund and switch ?
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Save Our Storefronts
(@SOSofNewYork) reported
@HarveyforNY @amazon Amazon isn't a part of our community. They have an extractive & predatory business model. The real problem here is w/NYPD not ticketing them & other big corps for their idling & hydrant blocking & w/NYC for giving them discounts on parking fines. This is killing small businesses.
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William Neff
(@wneff) reported
@cincylibrary Say that after you’ve tried tracking down a book you need in the D.C. public library system. With Amazon laughing and waving the Kindle edition under your nose the entire time
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Samarpita Samaddar
(@Samarpita) reported
@AmazonHelp It’s there on the laptop but not on a smart TV? How do we fix that?
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Manchana Srinivas
(@ManchanaSrinu) reported
@AmazonHelp I have called your customer care. Dinesh answers the call but he had an attitude problem & was not ready tonlisten to me. He didn't even care of I said I'll post it in twitter & he suggested me to go ahead and post it.. careless fellow..
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the game father
(@dadgamer1207) reported
People need to realize that ms buying activision is far better then Amazon, tencent, apple or something buying it. We gota calm down with the "this will ruin gaming". No, xbox needs this, this almost makes them a solid competitor
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↜ ꪶꪮ᥅ꪖ ↝
(@electrifying) reported
@Flatland_G_Baby Equinox. Amazon isn’t much cheaper either. Maybe it isn’t quite the fuel pump but he’s gonna put the scanner on to find out for sure. If I’m lucky it’s just the filter or water in there somewhere. I’m not lucky- so assuming the worst. I know it’s an easy fix but not $$$
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Bannu
(@bannunetha) reported
@sony_india I bought the Sony 1000xm4 on the Amazon website in October but its air sensors are not working.
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GC 💙
(@Getting_Carried) reported
@shortz_88 @piersmorgan i mean if you want to ignore the facts. Jeff Bezos is the head of Amazon but i doubt he deals directly with every complaint or fault they have. The decision was down to someone else. It would be down right wrong for 1 person to have complete control of every prosecution.
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Anamika Modak
(@AnamikaModak3) reported
@AmazonHelp They didn't understand my issue and straight away said that "we can not refund because we haven't received your pick up". Now onwards it's difficult for me to trust on Amazon.
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Anamika Modak
(@AnamikaModak3) reported
@AmazonHelp Your media team is working for Amazon only and not understanding problems faced by customers.
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Manchana Srinivas
(@ManchanaSrinu) reported
@AmazonHelp 1. I was promised a cash back if I use the Pay later a/c for the 1st time. It didn't happen. 2. In my today's order I got a message that payment has an issue. Amount debited from my account. I didn't get further update on that. 3. I don't find appropriate option to raise Disputes
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TedInJest
(@TedInJest) reported
2 million songs on Amazon Music are too much. 25,000 songs on this hard drive aren't enough. There are probably bigger problems in the world.
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Boris Fl
(@boris_fli) reported
@EagleNoises Problem with Amazon is they take down the free viewing of movies too often.