Amazon

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Outage Chart 12/10/2025 06:45

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Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  1. Website Down (41%)

    Website Down (41%)

  2. Errors (33%)

    Errors (33%)

  3. Sign in (26%)

    Sign in (26%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesRedding Errors
FranceRugles Website Down
United StatesRockville Errors
United StatesLos Angeles Website Down
United StatesIndianapolis Sign in
United StatesHollywood Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • rishu0589_rishi Rishi Tripathi (@rishu0589_rishi) reported

    @AmazonHelp I am already following the same pattern ..but problem is not escalated .. and it's going round and round over and no reasonable resolution or action has been taken yet ... Such kind of response by the supports team is causing a dent on Amazon image...

  • Trifladm Deepam Pandey (@Trifladm) reported

    @AmazonHelp I know how to report issue the maximum they can do issue refund or replacement but the damage is already done. It will not change what happened already

  • dugadpp19 ☘️🇮🇳 Turtle pritesh☘️ (@dugadpp19) reported

    @gonoise Purchased 2 Noise Colorfit pro 3 assist S watches thru Amazon on 12th Aug 2021 and 13th Aug 2021 vide Invoice no BOM5-1711916. There is a serious charging problem since last 15 days, not charging and does not work an hour. Need an replacement or money back.#smartwatches

  • dangibsonatty Dan Gibson (@dangibsonatty) reported

    If you are looking for baby formula (@ReynoldsShook): Go to Amazon. scroll down to settings and change your country you are shopping from to Canada. They have it all. It’ll be more expensive because of the currency conversion and it may take longer to arrive. But they've got it.

  • LondonMcAuley L.L (@LondonMcAuley) reported

    @MissTisha_xo @TheUltimatum 😭 sis get a fire stick and call if a day bring ya bill down $200 I did just start a series on Amazon Jack Ryan but that’s more action based. I’d give money heist that try though it’s finally finished and I’d call it top 5 had me up till sunrise some nights

  • Me41188798 🐝🗣️ Seer of Clues 🙏🇺🇸 (@Me41188798) reported

    @munnihyderabad @realTanyaTay It was due to contaminated formula. I think they did the right thing by shutting down, some babies died due to the contaminated formula. Moms should go to their doctors and ask what they can do, also ask for samples. They also have goat milk formula on amazon.

  • mikeherndon356 Mike Herndon (@mikeherndon356) reported

    @AmazonHelp Just spoke to a rep and she stated that you guys did not cancel my order or issue a credit for the item. Instead, I just received notification that the items was being delivered today. She said to call back and they would issue a return. Not sure why it didn’t get cancelled.

  • StevenM29693880 Merrick Garland. Don’t bother me I’m sleeping. (@StevenM29693880) reported

    @mschlapp @SRuhle Sooo, you support anti-trust regulation? You agree Amazon should be broken up?

  • dfddtrades dfdd (@dfddtrades) reported

    @amazonholder1 @nope_its_lily Follow her, she’s awesome. She wrote that YTD, Gamestop is down less than Amazon.

  • jenjeahaly Jennifer Allen (@jenjeahaly) reported

    @AmazonHelp Lying to a disabled and vulnerable household and wiping your hands clean of the problem with a muttering of ‘inconvenience’? Yeah. Thanks for nothing. We’re now left with our hallway obstructed thanks to the fire hazard of an item you incorrectly delivered us.

  • SyKoE4 SyKoE (@SyKoE4) reported

    @PAJamieGardner If u have such a problem with saudi and pif then dont eat mcdonalds dont use iphones dont order from amazon dont buy a car and put petrol in and dont use manh many other big brands as pif also have stakes what a shyte rhetoric u all have get off NUFC **** and concentrate elsewher

  • maxpadss maxxiee (@maxpadss) reported

    @AmazonHelp Let me repeat myself then since this is an automated response. I am having LOGIN ISSUES and i cant LOGIN to do this. Your 2 step verification OTP is NOT WORKING After i Click APPROVE in the Amazon App. I CANNOT LOGIN TO DO THIS. Please assist further.

  • owainkenway Dr Owain Kenway (@owainkenway) reported

    @dairsie @glennklockwood @walkingrandomly Fun story: we had discussions with Amazon about slow storage last year - they stopped talking to us once our expectations for capacity, budget became clear.

  • MissCammyx Miss Cammy🖤 (@MissCammyx) reported

    Has anyone else had an issue with the 'add to list' option disappearing from Amazon app?🤔🤔 It was there a couple days ago, I just updated after I noticed it missing and it's still mia.

  • Yavuziktimur001 Yavuz iktimur (@Yavuziktimur001) reported

    @AmazonHelp dear amazonsellerhelp i have a big problem and i need your help

  • ChobbleGobblr Chobble Gobbler (@ChobbleGobblr) reported

    crypto bros saying "you're laughing at us but the stock market's down too" as if buying stock in apple or amazon is the same as putting your entire life savings into some bullshit make believe get rich quick scheme

  • NJackazz NeoJackazz (@NJackazz) reported

    @InconvenientBut @TerrMonahan @scrowder Where do I order my hood 🤔 Amazon? And also the burning cross like do we bring it then assemble or do I assemble before? Also I'm not white is going to be an issue 🙃...

  • maxpadss maxxiee (@maxpadss) reported

    @amazon i need IT help immediately. Your web applications are jot working and are screwing up my billing and shipping addresses and there is no help on your help center. Do you help your customers fix fraud? Or no?

  • jobrown1812 Joanne Brown (@jobrown1812) reported

    I will tell you what Don't ever get a @Roku box. They are more trouble than they are worth. I thought @amazon fire sticks were bad but this Roku box is off in the car when it gets scrapped!! 💩💩💩💩💩💩💩💩

  • GoalieMedic37 Goalie Medic 🇺🇲 (@GoalieMedic37) reported

    @AmazonHelp Order, which I'm returning. No problem there. But their product support is 100% discontinued, but y'all are still selling them. The company is defunct, so "smart" doesn't work anymore.

  • Nuthn2Declare Anthony Palathingal (@Nuthn2Declare) reported

    @AmazonHelp Issue resolved. Thanks again. Sorry for the Twitter rant. Been a tough week.

  • GoalieMedic37 Goalie Medic 🇺🇲 (@GoalieMedic37) reported

    Hey, @AmazonHelp Y'all need to look at removing all iHome smart plugs and devices. They shut down their cloud services April 2, and nothing works with their automation anymore. Sitting here with useless devices.

  • mukeshniwai1 mukeshniwai (@mukeshniwai1) reported

    OD224826249285420000 Worst services by Flipkart is flopkart ...on the other hand Amazon is so amazing Still Flipkart has not picked and refund the AMT...also delivery is too slow...they do not stand at commitments and promises customer care is also harrasing #ConsumerProtection

  • LightsailSpeed Amazon Lightsail Speedtest Bot ver2.0 (@LightsailSpeed) reported

    Server: Rakuten Mobile, Inc - Tokyo (id = 24333) ISP: Amazon[.]com Ping: 3.41 ms (0.14 ms jitter) Download: 2833.17 Mbps (data used: 3.3 GB ) Upload: 3529.57 Mbps (data used: 1.9 GB ) Packet Loss: 0.5% Date: 2022-05-14 01:45:49 (JST)

  • LightsailSpeed Amazon Lightsail Speedtest Bot ver2.0 (@LightsailSpeed) reported

    Server: BudgetVM - Tokyo (id = 38241) ISP: Amazon[.]com Ping: 9.43 ms (0.10 ms jitter) Download: 1922.85 Mbps (data used: 3.1 GB ) Upload: 1266.33 Mbps (data used: 1.7 GB ) Packet Loss: 5.1% Date: 2022-05-14 02:01:08 (JST)

  • LondonFintech London Fintech Podcast (@LondonFintech) reported

    @MotoGP Amazon firestick app not working - won't play Le Mans FP1/FP2 all classes. Rebooted app, firestick, a dozen times, logged out logged back in always just shows 00:00/00:00 and play button for these (will play older clips)

  • LightsailSpeed Amazon Lightsail Speedtest Bot ver2.0 (@LightsailSpeed) reported

    Server: BudgetVM - Tokyo (id = 38241) ISP: Amazon[.]com Ping: 9.64 ms (4.65 ms jitter) Download: 2099.82 Mbps (data used: 2.6 GB ) Upload: 1242.26 Mbps (data used: 1.7 GB ) Packet Loss: 5.8% Date: 2022-05-14 01:31:00 (JST)

  • mikeherndon356 Mike Herndon (@mikeherndon356) reported

    @amazon is at it again. The last 6 items I bought, 5 have had issues. Since Covid, I rarely get items on time and when I call, it’s always someone else’s fault. Ordered dog food and never received. Called and they offered a refund, but never did it. Got dog food 18 days later.

  • GeoffOtis Your Weird Dad (@GeoffOtis) reported

    the @amazon redesign of @comiXology is so utterly terrible it has made the service completely unusable. After many great years I cancelled my unlimited subscription today. Cannot emphasize enough how trash amazon made a great platform

  • krislord Kris Lord (@krislord) reported

    @AmazonHelp Vinyl Pre-orders seem broken. Last two orders they’ve not arrived on release day. If I order today it’ll come tomorrow, so why is my pre-order arriving next week? #Delayed