Amazon status: access issues and outage reports
Some problems detected
Users are reporting problems related to: errors, website down and sign in.
Full Outage Map
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 1: Problems at Amazon
Amazon is having issues since 03:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Errors (47%)
- Website Down (33%)
- Sign in (19%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
|
Website Down | 51 minutes ago |
 New York City
|
Website Down | 7 hours ago |
|
Byram
|
Sign in | 13 hours ago |
 Bordeaux
|
Errors | 15 hours ago |
|
Atlanta
|
Website Down | 19 hours ago |
|
Fort Worth
|
Errors | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Electrik Dreams (@techdreamzai) reported500K jobs created. Oracle rehiring at 40% less, Amazon cutting 30K, entry-level down 14%. Different math. Markets where expertise commands premium? Tracking those.
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Amazon Help (@AmazonHelp) reported@GondiKushal @GondiKushal Please note, if you are unable to contact our team from the application, please copy the link and try from a different web browser from your mobile and connect with a member of our team via chat. After opening the page, please log in to your Amazon account. Once logged in, it will display 2 options, one is "continue previous chat" and other is "start a new chat". Click on start a new chat option, and it will connect to our team without any bot conversation over chat. If you still face any issue, keep us posted. -Sravan
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Amazon Help (@AmazonHelp) reported@dipanmoy @dipanmoy We are sorry to know the error you are getting while placing order. We're working to expand the availability of our grocery delivery to more Amazon customers in eligible areas and kindly check periodically for the availability. -Devasena
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Northern Barbarian (@xnoesbueno) reportedEntirely correct. Black April. Check it out on Amazon. Exactly how that went down. Spoiler. The Dems don't look any better than when they abandoned Iraq and Afghanistan. A Vietnam is not a war you should not have fought. The Soviet Union and the PRC were trying to take over the world. In Indochina, they succeeded. They didn't defeat us. We gave it to them. Millions died. Shame
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Ethan O’Connor (@EthanMin96) reportedAugust 2026 onwards Watching the Champions League in the UK/Ireland isn’t just “turn on the TV” ,it’s a broken, paywalled mess 💸 • Paramount+ £10 / €12 • Amazon Prime £9 / €10 £20/€22 a month, for ONE competition!
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Jeff Mans (@Jeff_manss) reported@yippypouches I am very interested. I am having major back problems and it’s ruining my life. I have done a lot of research and I think the nicotine from using 6 to 8 Zyn per day is not helping things. I just ordered something from Amazon, but reviews weren’t great. Are you better? Any reviews
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Northern Barbarian (@xnoesbueno) reportedEntirely correct. Black April. Check it out on Amazon. Exactly how that went down. Spoiler. The Dems don't look any better than when they abandoned Iraq and Afghanistan. A Vietnam is not a war you should not have fought. The Soviet Union and the PRC were trying to take over the world. In Indochina, they succeeded. They didn't defeat us. We gave it to them. Millions died. Shame. Shame on us for doing that to those people. Betraying them. Not in Iran, please
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droug (@entropyreducers) reportedOk amazon checkout process is scaring me now. There are multiple software errors. Vibe coding i working out quite fine I see.
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beyerch (@beyerch) reported@amazon And also, this is now the THIRD time I have had a problem buying from @GMParts_ACDelco via @amazon Two BCMs were wrong ("new" item clearly used, "refurb/new" clearly damaged) and now this. Frustrating.
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Karipe Madhan (@KaripeMadhan) reported@Amazon @AmazonHelp For 20+ days, I am only receiving repeated responses with no actual resolution. Pickup issue still not resolved despite multiple followups and emails. Need immediate action with confirmed date. Order ID: 405-0119147-8273150
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SIP sahi hai….(MF) (@EquityMarket0) reported@AmazonHelp Tried chat multiple times, but no resolution. FASTag pending since 27 March. Please fix urgently—can’t use my car.
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Semona0x (@semona0x) reportedevery ambient ai wearable startup is dying > limitless acquired by meta > bee acquired by amazon > plaud & omi still standing but all fighting over the same exhausted user (knowledge workers who already track themselves obsessively) everyone's piling into the same demographic and calling it a market meanwhile in china: > 320M people over 60 > $4.2T silver economy 银发经济 > beijing has made eldercare tech a national priority > tencent, haier, alibaba already building the infra layer nobody's applied the plaud-era wearable + llm stack to this user yet > my grandfather lives in a nursing home > my mom drives out twice a week > she has zero info abt the other 5 days > not imperfect information — zero > who he talked to, whether he ate, if he was lonely same hardware & ai stack. flip the user: > buyer ≠ wearer. adult children pay, elderly parents wear. > willingness to pay not capped by the user's price sensitivity, but by guilt/child's care anxiety > ai hardware's hardest problem — everyone's selling to the same person half the ai products i see (including ones i've thought about) are solving problems for people exactly like the founder real arbitrage prolly is asking who else could wear the same hardware
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Anirban Guha (@anirbanguha40) reported@amazonIN @AmazonHelp Order 407-9971801-9045154 has been rescheduled yet again, worst customer service. I want the order to be delivered today without fail. Otherwise, issue a full refund, including the ₹5 platform charge. You do same thing with prepaid orders everytime.
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Vinaykumar H (@Vinaykumar1258) reported@AmazonHelp Dear amazon not resolved my issue.. please arrange call and pickup urgent..
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Yash 🇮🇳 (@iam_yashh) reported@amazonIN @AmazonHelp why can't I use amazon pay gift card balance to recharge fastag as its an utility bill? Also, there is no way to connect with the support team regarding this issue
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Anirban Guha (@anirbanguha40) reported@AmazonHelp I have already filed it. I want the order to be delivered today without fail; otherwise, issue a full refund, including the ₹5 platform charge. This kind of issue keeps happening with prepaid orders. Your customer service is extremely poor.
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LifeMathMoney ₿ | Unapologetic Truths. (@LifeMathMoney) reportedRight bro, the $1 I get from Amazon on a sale is me "profiting" from Corporate Machiavelli's work (like I don't have better fish to fry) The project will never be profitable given how many hours of my team are invested in building the entire thing The project has been created solely to help him preserve his legacy. He explicitly asked me to backup his website if it goes down, and he wanted me to make him a print book too I created them because he was my friend, not because I wanted to make the $1 per sale from his essays When I send an email about him to my email list, I forego sending out a marketing email for any of my other products. An email about The Art of X to my 25k followers usually leads to about 8 sales, or about $2000 in income to me after all costs There is no way CMs book will ever make me the opportunity cost of even a single email, let alone all the work that was necessary to see the project to fruition. To claim that I am "greedy" shows that you do not understand the situation and are projecting your own thought process on to others.
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Arif EMRE (@arifemre062) reportedThis capital is building cloud server farms. Amazon Web Services alone generated $37.6 billion in revenue last quarter at a 37.7% operating margin. A manufacturer with equivalent revenue would employ entire regions. AWS doesn't.
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Bhanu dutt ojha (@Bhanuduttojha15) reported@AmazonHelp Also I can't see any order in my account now, after raising complaint instead of solving issues you guys are removing order history itself so customer won't be able to do anything. I will be filing a formal request in consumer court if no help is getting
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IBI (@primusibi) reportedNot trying to defend what’s being done with invincible like plz hire more animators, Stop wasting money on animators, Outsource the animation, whoever it is Robert Kirkman or Amazon plz fix this problem
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Samantha 😎 SamsTwitch.com (@Samstwitch_Sam) reported@AmazonHelp @AmazonKDP STOP telling me to do stupid things that have NOTHING to do with the problem! The problem is on KDP's end! The AI Chat system that is the only way to request a phone call from KDP is BROKEN! Other authors are experiencing the same thing, the AI Chat is BROKEN, and they have posted about it in the Community Forum Message Board!
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Vinaykumar H (@Vinaykumar1258) reported@AmazonHelp Dear amazon stil the pickup issue resolved.. seriously im getting frustration.. please resolve immediately send someone to pickup the item right now
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LifeMathMoney ₿ | Unapologetic Truths. (@LifeMathMoney) reportedRight bro, the $1 I get from Amazon on a sale is me "profiting" from Corporate Machiavelli's work (like I don't have better fish to fry) The project will never be profitable given how many hours of my team are invested in building the entire thing The project has been created solely to help him preserve his legacy. He explicitly asked me to backup his website if it goes down, and he wanted me to make him a print book too I created them because he was my friend, not because I wanted to make the $1 per sale from his essays When I send an email about him to my email list, I forego sending out a marketing email for any of my other products. An email about The Art of X to my 25k followers usually leads to about 8 sales, or about $2000 in income to me after all costs There is no way CMs book will ever make me the opportunity cost of even a single email, let alone all the work that was necessary to see the project to fruition. To claim that I am "greedy" shows that you do not understand the situation and are projecting your own thought process on to others.
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Inky Baroque (@tarmakademia) reported@HallvardHolte @faintlimits aye, it's tricky stuff. i make it as a hobby, nothing serious, but mixing it with vaseline is terrible, esp when you can get like three travel atomizers for 10 bucks from amazon and just fill with whatever you like to reapply during the day.
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Retro Coast (@RetroCoast) reported@johnennis @_rjach @amazon A glow-down is a glamorous low down
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Sam (@sam002300) reported@AmazonHelp Despite many attempts of contacting amazon team and filling forms for call backs and doing everything i am still at the same place without any help with an empty box of my order worth 8000 @AmazonHelp its been 10 days im in trouble im totally depressed with amazon
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Amazon Help (@AmazonHelp) reported@sandeepghiya We are sorry to know the error you are getting while placing order. We're working to expand the availability of our grocery delivery to more Amazon customers in eligible areas and kindly check periodically for the availability. -Devasena
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👉M-Û-R-Č-H👈 (@TheEXECUTlONER_) reportedThis UPS driver and Amazon driver both delivered packages to the same house at the same time. Before they leave the UPS driver suggests to him that he may want to move the packages to the side so that they won’t have to come out too far. The Amazon driver doesn’t seem too thrilled as he walks away. Some say they would have ignored the UPS driver and others say that’s the problem right there. People also pointed out that UPS makes more money than Amazon drivers, so that could be the difference. Should it matter how much you get paid? Shouldn’t you still do the best job you can? Or, do you think it’s not a big deal and the UPS guy should have minded his own business?
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Pistol Shieldwall | EN | Viera 2D vTuber (@The_Shieldwall) reported@amazon you gotta fix your locker system. I sent a package as a gift and it was placed in one of your lockers, only to find out that I’m needed to be present with my phone to unlock it. I’m across the ******* country from the delivery!
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Sofia_Petrillo (@GrumpySofia) reported@WomenInTheBurbs @amazon Been moving more and more away from Amazon. It would SUCK to fully shut it down. But, I've lived through way worse.