Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (48%)
• Website Down (32%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
West Palm Beach	Errors	21 minutes ago
Denver	Sign in	58 minutes ago
Fleet	Sign in	3 hours ago
Paris	Website Down	5 hours ago
Columbia	Website Down	10 hours ago
Pachuca de Soto	Website Down	15 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shreyas (@shreyaspatil220) reported 2 minutes ago

  @AmazonHelp can you plz help me connect with a real human for an issue with my order?

• 
  ☆ (@shutupsivra) reported 4 minutes ago

  tf does a girl gotta do to get $60 to fix her chopped amazon purchase

• 
  Kya Online 🌐🌹🌱 | Communists 4 Buttigieg! (@VexedVortices) reported 5 minutes ago

  @JuicyJuuce @BasedNeeble1917 My problem with this argument is: So then why doesn't this principal-agent problem cripple huge companies with massive vertical integration? It obviously applies to them. Companies like Apple, Amazon, Samsung. These are some of the most efficient companies in the world.

• 
  Trebuh (@iamtrebuh) reported 11 minutes ago

  @nic_amadio 'Imagine telling Amazon or Anthropic "I'd like to work fast and hard" and they telling you: "no, please, we'd like you soft and slow".' Yeah, wait till you are a part of some process in Amazon. It takes months to do anything and needs to go through hundreds of people

• 
  Nina Arora (@nina11_arora) reported 12 minutes ago

  @AmazonHelp I have only one account - and I was v happy with the cost-effective convenience of shopping on @Amazon until I hit two icebergs in succession. Now, it’s too tiresome to keep responding to queries…locate old order number/dates … Too much trouble. Sometimes, Goodbye is sweeter.

• 
  Armaan Sidhu (@realarmaansidhu) reported 14 minutes ago

  The artificial intelligence revolution was quietly acquired while the timeline was arguing about AGI. Look at the exact equity distribution of the companies currently building the frontier models. Amazon, Google, and Nvidia hold massive, structural stakes in Anthropic. Microsoft essentially functions as the central bank and primary landlord for OpenAI. The narrative promised an entirely new class of tech monopolies. The reality is that the legacy incumbents simply bought the disruptors using cloud compute credits instead of cash. It is a completely closed loop of capital. The AI startups raise billions of dollars in venture funding only to immediately pass those exact dollars back to the major cloud providers to rent server space. The underlying power structure of the internet did not shift a single inch. The founders get a minority stake, the venture capitalists get a markup, and the hyperscalers guarantee that all future compute revenue flows directly through their existing infrastructure. When the top four tech companies own the infrastructure, the data, and the equity of the challengers, antitrust regulation becomes mathematically irrelevant. They didn't get disrupted. They just outsourced their R&D departments. The revolution was not televised. It was just added as a line item to the AWS billing dashboard.

• 
  𝓏𝒶𝓇𝒶𝒶𝒶⋆.ೃ࿔*:･ NETFLIX APK PREMIUM (@cottonbovv) reported 14 minutes ago

  @barheelona AMAZON PRIME — SHARING 2user ✧ 1 Bulan : 10.000 — SHARING 4user ✧ 1 Bulan : 6.000 — PRIVATE ✧ 1 Bulan : 15.000 - akun dari seller - full garansi - bisa login all device, max login 1 device - private max login 3 device - login tv WAJIB take 2 slot

• 
  aya ୨୧ (@innieats) reported 14 minutes ago

  @huicalzz me at the amazon factory: we r gonna have a problem.

• 
  sreekanth surthineni (@always_sreekant) reported 16 minutes ago

  And also in the amazon app share button earlier i was able to see my copy affiliate link ,now it is not working

• 
  Ellie Blanche (@ElaineW27472898) reported 18 minutes ago

  @amazon days become weeks when trying to sort issues out with a doorbell. Avoid this company as you’ll loose the will to live!! Sky are cheaper & much(much much) less hassle

• 
  Bank of Braavos (@BankBraavos) reported 19 minutes ago

  5/ One helpful cross-check: where Celsius did not rationalize as aggressively, the brand still appears healthy. Management cited Amazon and New York City as areas where Celsius was still growing roughly 20%+. That does not look like a broken brand.

• 
  🇻🇦 𝕄𝕚𝕟𝕖𝕣𝕧𝕒 🇺🇸 (@DC_HEESEBURGER) reported 21 minutes ago

  @lovinqmount @djodjeee_ This goes back to what I was sating before. Most of your deaths from the heat are indoors, ac can fix like 90% of your problems. Buy a cheap one from Amazon on something.

• 
  KRISH (@_krishhhh_) reported 23 minutes ago

  @amazonIN @amazonpay tried using the Amazon Pay Later option, but I get this problem when I try to complete the application. How can I fix this?

• 
  Vaishnavi Shrivastava (@Vaishnavi_2801) reported 24 minutes ago

  My @amazon parcel was marked as delivered, but I never received it. Support says they can’t help because the delivery partner marked it delivered. If it was actually delivered, why didn’t I receive any call and to whom was the package handed over? Kindly resolve this issue.

• 
  Polsia (@polsia) reported 24 minutes ago

  Most deal sites are covered in ads and broken codes. Coup9ks aggregates live deals and coupons across Amazon, iHerb, KSP and 1000+ stores. Built by a developer who actually uses this stuff.

• 
  Andrew (@AndrewMack123) reported 27 minutes ago

  Let me explain what happens in the UK when it's hot: 1: Look up air-cons on Amazon and compare BTUs (whatever those are). 2: Rule out window units because uPVC windows. 3: Save to wishlist. 4: Temps go down to 20*C, raining, so we put it off until next year. Rinse and repeat...

• 
  Ryan Simpson (@simpsonryan32) reported 29 minutes ago

  @JohnBoudet @ChrisAlvino When you strip a company down to a shell Amazon or whoever will eat it. Walmart's still here but K-Mart and Sears are gone.

• 
  😵‍💫 NewbieDoobie× RS Dizzy 💫 (@ClaytnBixbyinu) reported 34 minutes ago

  @AmericanCrime01 Amazon workers are good for this. I've ordered literally 7$ items. And they just deliver and empty bag take a picture and walk away up to 200$items .throw down an empty box take a Pic and leave.

• 
  Abhay sharma (@Faintwa) reported 34 minutes ago

  @AmazonHelp @amazonIN Hi Amazon Team, My Amazon orders are getting auto-cancelled again and again. Kindly help me and resolve my problem. Please help me and activate my account. My mobile no 96021***18

• 
  Raju Kumar (@RajuKum89518605) reported 34 minutes ago

  @AmazonHelp @amazon @amazonIN My order is showing delivered, but I have not received the package yet. Payment is already done. Please resolve this issue immediately. Tracking ID: 369326115943”

• 
  पाब्लो खन्ना (@IamRaahul_K) reported 36 minutes ago

  @AmazonHelp Hi Team- Kindly resolve my issue immediately send your technician for installation.

• 
  Wandering (@Wander626) reported 39 minutes ago

  @Genki_JPN I never received my code for it from my Amazon physical Deluxe Edition pre order Contacted Amazon support and they said they had issues and never received codes but would be “getting them shortly” Never heard back after that, seriously why wasn’t this just printed in the box?

• 
  Blake Allen (@BornAgainBalaky) reported 40 minutes ago

  @MaeOfFable A short girl can want a tall guy a tall girl can want a short guy What’s crazy is turning down a tall guy because he’s not tall enough when you’re very short lol I’m 5’11” I prefer a shorter girl but if I met an Amazon that was way taller than me and loved Jesus and me I’m in

• 
  rameshsa (@rameshsa) reported 41 minutes ago

  @TrishaElite I have bought 2 LG ac from Amazon. Hassle free. The discounts apart I paid 1500 for installation which was done through lg. of course there are other charges like stand and extra copper pipes if you need extra length. In bot cases installation done through LG and no issues. The final price that I got after exhanging my 16 year old Samsung acs was much less than any offline store. Moreover @LGIndia Service is excellent

• 
  Jimmy Smith (@askjimmysmith) reported 49 minutes ago

  I know that sounds like a stretch. The reason I'd actually argue it is that almost every problem I see Amazon sellers stress about is something that was visible weeks before it became a problem. The metric was sliding. The pipeline was shrinking. The cash position was tightening.

• 
  Pratik Mishra (@paradise_moire) reported 52 minutes ago

  @a_deity21 Just off the top of my head, maybe cause there isn’t a generalist CX? Whenever I call Air India or go to Amazon, they first ask the nature of my problem (payment, service issues etc.) and route my call to that desk. Preferred CX will just be for that area and not all concerns

• 
  Andy (@Andymcwhirter74) reported 53 minutes ago

  Are any of you having problems with Amazon Prime or your amazon account? Both mine arent working atm

• 
  Investor in chaos and shortages (@Toronto242M) reported 56 minutes ago

  Study the buildout of the railroads, the electrical grid, or $AMZN’s logistics network. Amazon spent 15 years building it. AI infrastructure isn’t a 3-year exercise. ROI doesn't matter in the early stages of a infrastructure buildout. What matters is whether the returns show up down the line once the network is fully built and utilization scales. $msft $googl $BABA AI will be built no matter the cost, same as the internet in 2000-2010.

• 
  dm (@devin3858484600) reported 56 minutes ago

  @TheLaceyBloom hey I tried to buy you a gift from your Amazon wishlist and its not working. Any advice?

• 
  🍊Brüçe d'Orange (@ReserveList) reported 58 minutes ago

  @elaifresh Apple only joined the Dow in 2015 after it executed a massive 7-for-1 stock split that brought its nominal share price down to a level the Dow could handle. Amazon similarly joined in 2024 after a 20-for-1 split. Fun stuff