Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (48%)
• Errors (28%)
• Sign in (24%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Salt Lake City	Errors	14 hours ago
Lake Butler	Website Down	23 hours ago
Annecy	Website Down	1 day ago
Frankfurt am Main	Website Down	2 days ago
Bridgeport	Sign in	2 days ago
Rochester	Errors	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ASHUTOSH SAXENA (@ashu5642) reported 6 minutes ago

  @amazonIN Not provided now again grace period will be over tomorrow still not delivered if any issue facing just drop a call or update or did not accept the order but this is burst services of amazon no any customer support

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  Alvin (@Alvin1492840) reported 11 minutes ago

  Lesson 5: The same factory makes the product for 5 different "brands" you recognize. This was the lesson that fundamentally changed how he thinks about branded products and it changed how I shop. He pulled up a factory profile on Alibaba for a lighting manufacturer in Zhongshan. The factory's page listed its certifications, production capacity, and crucially a section called "Company Profile" that included photos of the factory floor, the equipment, and examples of completed orders. In the completed orders section, he recognized products. A desk lamp he'd seen at Target for $65. A pendant light from West Elm's website for $280. A floor lamp from an Amazon brand selling for $89. All manufactured by the same factory. Same production line. Same materials. Same workers. Different logos. Different boxes. Different prices. He told me to look at the tag, the sticker, or the fine print on any product in your home the "Made in China" line often includes a city name or a region. Search that city plus the product type on Alibaba. There's a reasonable chance the exact factory that made your $60 Amazon product is listing the same item for $6. He said the "brand premium" on most physical goods made in China breaks down into 4 components marketing costs (30–40%), logistics and fulfillment (10–15%), platform fees (8–15%), and profit margin (20–40%). The product itself the materials, the labor, the factory overhead is typically 10–20% of the retail price. The other 80% is the cost of getting it from a factory floor in Guangdong to a shelf in your living room with a brand name attached. For some products electronics with proprietary engineering, clothing with genuine design innovation, tools with specific patents the brand premium pays for real R&D. For the majority of private-label goods on Amazon phone cases, desk accessories, kitchen tools, fitness equipment, lighting, home décor the brand premium pays for a logo and a marketing budget.

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  Ralph Whoren (@amerik4nboy) reported 16 minutes ago

  @AmazonHelp is the worst. Someone can hack into an account and change info but they can’t fix it for 48 hours and you have to show ID. What the hell?

• 
  Jay (@WldKineticDrms) reported 17 minutes ago

  @AmazonHelp Your new notifications when items are purchased or shipped are totally worthless, annoying, and a security hazard. The notifications don’t state what item was bought, so can no longer tell if it was an intentional purchase and not fraudulent (I’m not going to go check my account for each notification). For many users, this will train them to click on emails to check the link, which is a potential security issue. And worst of all, users can’t turn off the notifications. Fix this mistake, @Amazon!

• 
  Ian Murray (@Mugsy0407) reported 17 minutes ago

  @AmazonHelp Your suggestion simply is not working so how do I get A MASSIVE PROBLEM sorted

• 
  Hit हिन्दू-स्तानी।। (@Hit_end_ra) reported 22 minutes ago

  @amazonIN @amazon have you stop customer support option online from App?? As previously if any issue was there one chat or call option was there but now it is only showing track your order and then keep shopping?? If any issue is whom we can contact ??? 😡😡

• 
  Jantilal Parihar (@JantilalParihar) reported 24 minutes ago

  @AmazonHelp The link take to call or chat, when selecting either option it takes to order page and finally at on order their is no option to call, chat or reporting this problem. So please don't waste my time and give a geniune solution. Don't sent useless links which lead to nowhere

• 
  Reccho (@RecchoRewards) reported 25 minutes ago

  Daniel Priestley explains why technology has hollowed out the middle class and warns it is only going to get worse with AI "Capitalism is about ownership. You have to own an asset. And if you don't own anything, if you're just selling labor in the current economy with digital and AI and robots and all this sort of stuff." "Technology has cut out all the middlemen. Technology has hollowed out the middle class. We used to go to the video store and the video rental store used to have 12 people working there and now we just go to Netflix and we used to go to a little local retailer and buy a CD and now we just go to Spotify and we just go to Amazon." "So it's hollowed out all of those supply chains that used to create amazing jobs. The value of the labor has been eroded because it's very easy to outsource labor to another country. It's very easy to simplify a job down to automated parts using technology." "Technology has reduced the actual utility of this thing that we call labor for 90% of people. And it's only going to get worse with AI. So if you just simply say, oh, this is about lifting work standards, you're going to miss the point that we can't compete with technology. Technology is better."

• 
  Samaar Abbas (@samarabbas2619) reported 30 minutes ago

  @ptron @amazon Received a used pTron earbuds. Replacement was falsely marked as delivered though I never received it. Amazon support failed to resolve the issue. Order: 403-8763462-7768341 Replacement: 404-6359834-9135528. Don't buy the product from ptron and amazon.

• 
  Camille (@kewlchyk) reported 31 minutes ago

  @AmazonHelp Please help. My Amazon account has been hacked-I received an email that I changed my email address/login and I have been signed out of my account. I can’t access Prime, orders, music-nothing. I did not authorize this change nor 2 factor authentication.

• 
  Dr. Ujjawal Jain (@doctorjain93) reported 32 minutes ago

  @AmazonHelp Executive refused to claim my problem. As you can see it's totally different product and packing. I ordered barista fried onion and recieved some golden fried onion. Kindly take action against customer care executive

• 
  Normal Guy (@Normal_2610) reported 33 minutes ago

  Indian third party logistics, means companies that deliver parcels on behalf of online sellers, did not face a demand problem. E-commerce shipments kept growing, Problem was that biggest customers stopped buying. Meesho in-house arm Valmo went from handling 2% of Meesho shipments in FY23 to about 67% by late FY26, pulling all that volume away from outside carriers. Ecom Express collapsed and got acquired by Delhivery for 1,400 crore. Every customer that builds captive delivery shrinks the pool remaining carriers can fight over Consolidation alone does not fix what comes next. Amazon opened its full logistics network to all businesses in May 2026, offering warehousing, freight and last mile to companies that do not even sell on Amazon. That is a competitor with 100 cargo planes and no need to earn a margin on logistics, because delivery cost feeds back into retail stickiness. Delhivery stock fell same day. Capital cycle investors often assume fewer players means better pricing, That breaks down when one new entrant treats logistics as a loss leader for a bigger game. Shadowfax listed in January 2026 at 9% below IPO price, then doubled in six months. Last week Flipkart and Eight Roads sold over 1,650 crore worth of shares in a block deal once lock-in expired. Operating margin runs around 3%. Entire investment case rests on that number reaching early teens over three years. What one have to look into is pricing in is India new labour code, which took effect April 2026 and requires platforms to pay 1 to 2% of turnover into a social security fund for gig delivery workers. For a company running on 3% margins, even a 1% cost hit changes the math completely.

• 
  Amazon Help (@AmazonHelp) reported 33 minutes ago

  @ChandanKum10707 @amazon @ChandanKum10707 This being a social platform, we wouldn't be able to access your account or order details. Please continue to work with our Specialist team, as this is the best way to resolve your issue. Appreciate your patience. -Sumit

• 
  Dan Sheehan (@DanSheehan9) reported 33 minutes ago

  Four companies will decide the direction of the market this week Apple $AAPL, Microsoft $MSFT, Amazon $AMZN, and Meta $META report between Wednesday and Thursday. Together they represent 18.1% of the entire S&P 500 $SPY by weight. The full Magnificent Seven $MAGS make up 32.5%. That is $22 trillion concentrated in seven names. If you own a broad index fund, you are more exposed to what happens in these three days than you probably realize. Add a Fed decision Wednesday and PCE inflation Thursday, and this becomes a very consequential year. Google $GOOGL just delivered exactly the profit conversion the bulls wanted, and the stock fell 6.9% because capex guidance went up. The market has moved from paying for potential to demanding profit alongside every additional dollar of AI spending. Microsoft, Meta, Amazon, and Apple all face the same seesaw. Spend, and the market punishes them like it punished Google. Cut back, and the chipmakers and infrastructure suppliers who depend on that spending lose their biggest customers. There is no clean answer for them that will please market participants. The week is off to a good start though with the US and Iran have held fire for a third straight night. Oil is down 8%. Yields are easing. Futures are sharply higher. My full read on the ceasefire, the concentration risk, the earnings seesaw, and what I am watching most closely into Wednesday is in this morning's Market Pulse. $QQQ

• 
  D F (@D9496480089277) reported 37 minutes ago

  @rossivision I live in a $7.25 min wage state. Right now you can walk into walmart/amazon and get $15. Gas station and get $20. Any of 100+ warehouses and get $18+. If you make min wage, that's your problem. You're either lazy, or just doing it to be eligible for welfare benefits.

• 
  Duchess Sarah 👑 (@SpoilSarah_x) reported 41 minutes ago

  @GoddessMadi26 Uhmmmm, you shouldn’t be telling other ****** what to do. It’s perfectly acceptable to use Amazon, I’ve never had any problems up until this little weasel popped outa the shadows.

• 
  Vijay Maurya (@TheVijayMaurya) reported 42 minutes ago

  Hi @AmazonHelp, It looks like your IVR is facing some issues. I'm trying to connect with the delivery person regarding my order, but the call isn't getting connected, it gets disconnected automatically every time. Kindly look into this issue and help me with my order status.

• 
  Advocate Abhishek (@Abhishekastro14) reported 44 minutes ago

  @AmazonHelp The same problem came again Your side is not delivering again Do you have to complain every time you place an order only then will you get the order? 404-5069893-8178759 @jagograhakjago @AmazonHelp

• 
  Declan Carty (@declancarty) reported 47 minutes ago

  @AmazonHelp Link tells me ‘page not working’ What IS going on Tara ?

• 
  Tim Davis (@davis866429) reported 48 minutes ago

  @amazon completely sucks now. There is absolutely zero customer service. There is only an endless AI loop that does nothing to solve your issue. They’ve removed the chat feature. I guess being an #AmazonPrime customer is meaningless today.

• 
  Sterling West (@SterlingWest) reported 51 minutes ago

  Selling on Amazon was a great experience because they stole $15k of inventory from me under the guise it was “counterfeit”, the appeal process was an automatic AI system which auto-declined but thankfully I could escalate the issue to their offshore team in India who was worse than the AI program. Even though my product was “counterfeit” I could still keep it at Amazon as long as I paid warehouse fees ($2,500 per month) so after 2 months of my products in limbo I gave up and quit. The only way to close my account involved taking delivery of all my items still at Amazon (I had to pay thousands in delivery fees), so, I just closed my card associated with the account and told Amazon to F off. Still, almost everyday, over a year later Amazon is still trying to charge me. I have no idea what the number amount is. They do not say. I contact customer support and the only thing they can tell me is “Saar, to regain access to your account you must put a working card on file” “But how much will you charge me??” “Saar you can only know this if you add a new card on file” Hilarious way to run a business.

• 
  Tejas Lagad (@ltejas) reported 51 minutes ago

  @AmazonHelp Hi, the laptop was eventually delivered on 23rd July. Thanks for the expedition. However, it has a defective keyboard. Some keys do not work. I have filed for a return. The service technician, without visiting, has filed a closure report that the issue is resolved. Please help.

• 
  Rohan Gupta (@iamrohangupta) reported 53 minutes ago

  @AmazonHelp This is also not working

• 
  @thegolfclub2019 (@thegolfclub2012) reported 54 minutes ago

  @MatadorDarts @tom_riding170 @dartingupdates Kurt do you have an Omni or played on one? Im Considering getting rid of my Scolia for an Omni as its £340 on Amazon at the moment. Had nothing but problems with Scolia, miscounts all the time. I know the Omni had hardware issues on the first batch, any idea if all that's sorted

• 
  Calvido21 (@calvido21) reported 54 minutes ago

  Global/Wall Street news Big relief rally today-US-Iran pause holding over the weekend sent Brent down as much as 7.4% to below $90, dragging gasoline and inflation fears down with it. Dow futures +1%, S&P +0.9%, Nasdaq +1.4%-best morning in weeks. Steve Eisman (of "Big Short" fame) just exited his Alphabet position on AI-capex concerns-a notable contrarian flag mid-rally. Busiest earnings week of the quarter: Apple, Amazon, Coinbase all report.

• 
  Grug (@GrugWieldSnek) reported 56 minutes ago

  @tickerade @Cointelegraph Not a problem, amazon will simply send multiple packages over different routes to ensure high chance of delivery.

• 
  Nischal Hegde (@NischiH) reported 57 minutes ago

  @AmazonHelp It seems my requirements were not properly understood. Could you please review the issue recorded in your system and arrange a callback to discuss and resolve it? I would appreciate a prompt response. Thank you.

• 
  Felis Concolor (@A_White_Lioness) reported 58 minutes ago

  @DissidentPress I'm very interested, but the link on your page seems to be broken. Just thought I'd let you know. Also, does it benefit you and/or Kessler more if I were to purchase from you directly v Amazon? I want to put more money into the movement wherever I can.

• 
  Daniel Cremin (@DanielCreminGB) reported 58 minutes ago

  @CopaExMachina Both suffered from terrible marketing strategies. Masters of the Universe also was a very mixed bag in terms of its thematic messaging and only one perspective of that entered the public awareness in the build up. Amazon MGM Studios and the cast and director did nothing to challenge that narrative. Therein lies the problem. The film was a lot better than people were led to believe it would be. I'm glad I took my family to see it at the cinema. I had very low expectations (and was using a gift voucher for the majority of the cost) but it turned out to be a very pleasant surprise. The budget was too large in any case for it to realistically make a theatrical profit given the market for this kind of IP but that is a different issue. The marketing let it down badly.

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  QuantDominus (@QuantDominus) reported 1 hour ago

  @KrisPatel99 This is nothing more than reviving finTwit's use of Amazon price listings as a proxy for server DRAM / LPDDR contract prices, and that has already failed miserably.