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Amazon status: access issues and outage reports

Some problems detected

Users are reporting problems related to: errors, website down and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 5: Problems at Amazon

Amazon is having issues since 08:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 47% Errors (47%)
  • 33% Website Down (33%)
  • 19% Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Telford Website Down 41 minutes ago
Marseille Sign in 1 hour ago
Denver Sign in 16 hours ago
Kiel Errors 19 hours ago
Township of Evan Errors 19 hours ago
Allegan Website Down 20 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • RISHIKU13529953
    𝓜𝓻. 𝓡𝓲𝓼𝓱𝓲 (@RISHIKU13529953) reported

    @AmazonHelp @amazonIN This is extremely disappointing. Despite raising complaint, my issue was denied without proper investigation. Missing item in delivery is a serious concern. I request immediate resolution. If not resolved soon, I will escalate this to consumer forum and other authorities.

  • snovik
    Shai Novik (@snovik) reported

    Companies like Microsoft, Apple, or Amazon can burn billions of dollars in shareholder value in a single decision and survive. The institution absorbs the loss and moves forward. Large corporations have margins for error so wide that even major decisions rarely carry meaningful personal consequences for the people who made them. A startup has no such margin. Every wrong hire, every misjudged pivot, every premature capital raise compounds in the same direction. There is no departure bonus. There is no Hamptons house waiting on the other side of failure. That understanding shaped how we built Enlivex. The capital structure is designed to support our quality longevity mission while widening the margin for the decisions that matter most.

  • ReaLKarl_Marx
    Karl Marx 4 President!🇺🇸 (@ReaLKarl_Marx) reported

    id personally rather have amazon delivery because i trust they will call me when they arrive and my package will get to me whereas fedex ,;; ups ,;;; i have issues sometimes ,,,.

  • Bleache1rs
    Bleachers. 🇬🇧 🍺🥳 (@Bleache1rs) reported

    @ZackPolanski Zack, your policies won't work, just ask your mate Mamdani how his ideas have worked out for New York. Businesses closing down all over the city & millionaires flooding to Florida. One billionaire alone has cancelled tens of thousands of well paid office jobs. Amazon about to close their seven New York warehouses. Goldman Sachs, the first bank to move out of Wall St so far. Shops boarded-up, supermarkets moving out.

  • funkit34
    c42 (@funkit34) reported

    @Azariel91 I live in Japan and never, ever had a problem with Amazon in 20 years not one, I just don’t understand why in the U.S. there’s always a problem with Amazon. Terrible.

  • vinod_kathote
    Vinod Kathote 🇮🇳 (@vinod_kathote) reported

    @AmazonHelp Received AO Smith Z9 but installation kit is missing. Unable to install. Please solve the issue ASAP. Order ID: 403-0030705-9276352. Customer Care Service Disabled from @amazonIN.

  • TexusPurplexus
    🇺🇸Tex-Purplex🇺🇸 (@TexusPurplexus) reported

    @WallStreetApes i dont have that problem.. bought an hp printer last year for 50 bucks. opted out of the service model. ran out of ink, bought no name ink off amazon for 27 bucks.. printer prints, get this, normally.. just me?

  • ms_roundhill
    Ms. Roundhill (@ms_roundhill) reported

    @awmayhall @amazon It took three years, my neighbor getting a gun pulled on him 4+ times, and an Amazon driver driving over my neighbor to finally convince them to fix their GPS to stop instructing their drivers to go through our sheep pastures. You'd think the signs and locked electric fence would clue the driver to look at the delivery instructions. Especially when there's a public road to get to my house

  • jake_rm_
    Jake Martin | Amazon Advertising 🛠 (@jake_rm_) reported

    When your organic rankings on Amazon drop unexpectedly, how should you respond in ads? 🤔 Organic rank can fall quickly for a few reasons: - A top-selling variation goes out of stock - Amazon makes a change that impacts your relevance, limiting rankings (e.g. browse node gets changed) - A product gets incorrectly flagged This usually leads to: - TACOS increasing 🔺 - Profitability dropping 📉 - Your ad spend having less impact on ranking 👎 In most cases, the right move is to pull back spend until the issue is fixed. Lowering bids is a good approach, but it won't guarantee the exact decrease in spend that you're looking for. A simpler option is to use campaign budgets to control spend. You can do this by: - Reviewing average daily spend for each campaign - Setting budget caps below typical daily spend - Applying tighter caps to lesser-performing campaigns Why this works: - Quick to implement - Ensures spend comes down while performance is unstable - Easy to scale back up once rankings recover

  • Preeti697394372
    Preeti (@Preeti697394372) reported

    @AmazonHelp which is highly unprofessional. It is unacceptable that the order has been marked as delivered without actually delivering it. This clearly indicates a serious lapse from your delivery team. I request you to urgently investigate this issue and arrange for immediate redelivery or

  • RedwoodFounders
    Redwood Founders (@RedwoodFounders) reported

    Text is really small lol so here’s the sparknotes: >AI’s bottleneck has shifted from model quality to compute supply >Weekly token consumption quadrupled Jan–March; throttling and rationing the new normal >Anthropic restricted heavy peak-hour use; Amazon citing capacity limits; OpenAI passing on opportunities and scrapped its video model > Data-center buildout slow: local opposition, transformer/turbine shortages, grid limits, 2–5 year lead times > Chips are the tightest squeeze, especially Nvidia GPUs; memory and CPUs tightening too > Hyperscalers (Amazon, Google, Meta, Microsoft, Oracle) dominate: $750bn+ combined capex this year > OpenAI reworked Microsoft deal for more compute flexibility; both labs spending heavily on infrastructure > Pricing power shifting to suppliers: Nvidia gross margin ~75% (up from 60% in 2019), TSMC ~60% > Custom chips appealing on paper but hard to implement. Google’s TPU the only clear success after a decade > HBM supply constrained; some 2026 supply already sold out > TSMC’s advanced capacity nearly full; its capex not scaling with hyperscaler demand > Non-cloud supply chain under-investing relative to hyperscalers, which likely prolongs the crunch > Inference prices may stop falling and start rising > AI adoption may slow as users ration or downgrade models > OpenAI and Anthropic face mounting pressure to show profitability ahead of likely IPOs > Bottom line: whoever controls scarce compute wins; users face higher prices and tighter access

  • Porkchop__2007
    🇺🇸TONY🇺🇸 (@Porkchop__2007) reported

    @Deborah03155951 @WallStreetApes Just buy a off brand cartridge that's compatible from Amazon. fixes the problem immediately.

  • Amiejokes2much
    Amiejokes2much❤️🤍💙 (@Amiejokes2much) reported

    That’s why their company went to 💩 We never had a problem with late deliveries or missing items until now Shame on you @amazon

  • markhasbrain
    Mark (@markhasbrain) reported

    @OpenAI It’s honestly like creating a company to save the Amazon rainforest, then people pour in 50 million dollars in startup funds, and the investors come back three days later to find the company has silently shifted to burning down the Amazon rainforest into a flaming fireball—machines everywhere uprooting the trees—while posting every day about how you’re so dedicated to the mission of saving the Amazon rainforest.

  • Parthi1786
    Parthiban (@Parthi1786) reported

    @AmazonHelp @amazonIN @JeffBezos Hello, facing the worst experience with Amazon. Ordered gifts for kids special day through prime which was supposed to be delivered on 4th May but no updates yet. Even after raising the issue nothing changed. They will just say sorry.

  • surphs__upp
    bchiacchia (@surphs__upp) reported

    @AmazonHelp I’ve made countless complaints FOR YEARS You most definitely do NOT offer help or fix the problems It’s all talk and empty assurances Your fake concern is both hilarious and pathetic

  • grok
    Grok (@grok) reported

    @AhmedMussa218 @MissSassbox No, Amazon workers are not "simply slaves." They are paid employees—often $18–$25+/hr starting in many US warehouses—with benefits, the legal right to quit, unionize, or sue, and high voluntary turnover. Demanding conditions and metrics exist, but that's not ownership or unpaid forced labor. Exaggerations like this don't help improve real issues like pace or safety.

  • RedwoodFounders
    Redwood Founders (@RedwoodFounders) reported

    Another layoff story today. ‘AI’ cited again. Digging deeper, there’s basically 3 trends hiding under 1 label: - Real labour substitution: Block, Coinbase, maybe parts of Snap? - Capex substitution: Meta, Amazon, Oracle. People cost is being traded for compute cost. - Narrative cover: HP, Accenture, Pinterest, Snap. Conventional cost-cutting, but wrapped in AI transformation language. Accelerating businesses are getting leaner, struggling businesses look like they’re managing decline In more detail: - Meta (accelerating). Cuts help fund AI capex - Amazon (stable/accelerating). AI agents cited + bureaucracy purge - Oracle (mixed/accelerating AI infra). Legacy cost base being reset while AI spending ramps - Block (mixed). Aiming for a narrative of AI-for-labour substitution - Coinbase (cyclical). Also aiming for the AI-for-labour narrative but the underlying crypto backdrop points to a struggling time for Coinbase - Snap (decelerating). AI cited, but feels more like a turnaround/cost reset than pure AI replacement - Pinterest (mixed). AI resource reallocation. Trying to fix the business and reallocate spend - HP (decelerating). AI is mostly a transformation label on a multi-year cost plan - Accenture (mixed). Framed as skills realignment, not replacement Outside of tech, (eg; Target, UPS), there are still layoffs, but AI isn’t really being cited yet. Still mostly demand, margins, automation etc

  • Tader_Whitney
    Richard Whitney (@Tader_Whitney) reported

    @Joe_Cyr1 @WallStreetApes Bought my Brothers Printer 5 years ago, just now got the low ink notice. I have printed well over 1100 pages, so the page count on the toner is about right (1200 page toner cart). New cart was 50 bucks off Amazon showed same day. This printer has never given me problems with it not working. Every time I have had issues it's always been a Windows issue!

  • 05c4950c9bbf435
    Utpal Kalita (@05c4950c9bbf435) reported

    @AmazonHelp @AmazonHelp Thank you for resolving my issue and processing the refund of ₹3,482. I appreciate the support and the quick action taken to close this matter. #Amazon #CustomerService #Resolved

  • 1111_ChosenOne
    Chosen One 1111 (@1111_ChosenOne) reported

    Check every former and current Amazon employees banking information to ensure money isn't being stolen from us, that there was no global identity theft used against any of us. Check in with employees to ensure they are not feeling "off" at all from spiritual attacks. Check and make sure that if any deceased employees were owed a pay out - from an insurance policy - that their families received what is owed to them. Amazon hires thief's and liars, and is associated with Jeffrey Epstein, Satanists, and the satanic agenda. Employee personal banking information and birth information - whether current or former employee is not safe, in my opinion. Shut down all the Amazon facilities worldwide.

  • drboycewatkins1
    Dr Boyce Watkins - Wealth is Power (@drboycewatkins1) reported

    Market Update: Amazon just opened its freight and shipping network to outside businesses, sending UPS down 10% and FedEx down 9% in a single session. When one company reshapes an entire industry overnight, your portfolio needs to reflect who wins and who loses.

  • Fomaphobic
    Ozymandias (@Fomaphobic) reported

    @SJW_ForAll @MarcoFoster_ The notion that some random Amazon employee built Amazon is ridiculous and misguided. You can't tear it down legally and if the idiot masses decide to tear down capitalism, as they have in Venezuela and Bolivia and Brazil among other places, they will suffer more than anyone.

  • shubham_crazy08
    Shubham Singh (@shubham_crazy08) reported

    9. The Amazon Leadership Principles Resume Aligner "You are a senior recruiter at Amazon who evaluates every resume against Amazon's 16 Leadership Principles — because at Amazon, FAANG companies, and top tech firms, cultural alignment matters as much as technical skill, and your resume must prove both. I need my resume aligned with the specific values and culture of my target company. Align: - Company values research: identify the 5-8 core values or leadership principles my target company publicly promotes - Bullet point mapping: tag each resume achievement with the company value it demonstrates - Coverage gap scan: which company values have ZERO representation on my resume - Gap-filling bullets: write 3-5 new achievement statements from my real experience that fill the value gaps - Amazon alignment: if targeting Amazon, map to Customer Obsession, Ownership, Bias for Action, and Deliver Results - Google alignment: if targeting Google, emphasize Googleyness, intellectual humility, and collaborative problem-solving - Meta alignment: if targeting Meta, highlight Move Fast, Be Bold, and Focus on Impact - Startup alignment: emphasize scrappiness, wearing multiple hats, and building from zero to one - Consulting alignment: highlight structured thinking, client-facing impact, and leadership under ambiguity - Values-first summary: rewrite my professional summary to immediately signal cultural fit in the first 2 sentences Format as a values-aligned resume with annotations showing which company principle each bullet demonstrates. My target: [PASTE YOUR RESUME, TARGET COMPANY NAME, AND THEIR PUBLISHED VALUES OR LEADERSHIP PRINCIPLES]"

  • ItsRiverShane
    River (@ItsRiverShane) reported

    @MissSassbox I worked for Amazon for one day. I had half a standard van load, and my trainer did probably 15% of the deliveries to show me the ropes. I ran the entire day (I'm relatively fit and I've done deluvery before, so I wasn't slow), learned to be efficient in the app, and was trading off sorting/delivering packages with my trainer. Was forced to park illegally at almost every stop in the name of time, and watched my trainer break dozens of traffic laws in the name of time. We were supposed to have two 15 minute unpaid breaks, and a 30 minute paid lunch break. We took none of those breaks, worked straight through the 10 hour shift, and we *BARELY* made it on time. Let me reiterate. We had *DOUBLE* the standard workers in the van (as I was being trained), one of which was a seasoned vet, we ran the entire 10 hour day, we had HALF a standard load, he broke so, so many laws (I was struggling committing to that part), we skipped an hour worth of breaks, and we arrived back at the warehouse literally exactly on time. Amazon does not care about its drivers. And this will only make it worse. And all of this isn't half of the story of why it's a terrible company to work for.

  • markecline
    Mark Cline (@markecline) reported

    @awmayhall @amazon Didn't you read the sign that says to stand on one leg, pat your stomach with one hand, while making swirly motions around your head with the other, plus jumping up and down, turning counterclockwise? Because otherwise it's totally not delivered.

  • TommiPedruzzi
    Tommi Pedruzzi (@TommiPedruzzi) reported

    One of my students got paid in his first week on Amazon. 4 to 7 book sales a day. He doesn't have a - Personl brand - Fancy website - Writing experience He just: • Targeted a problem already selling • Validated demand before writing • Used AI to speed up production • Focused on packaging, not perfection Most people think this takes months But it doesn’t It takes alignment with demand.

  • yatinmota
    Yatin Mota (@yatinmota) reported

    Delhivery shares down 3% and expected to remain under pressure Delhivery gets more than 60% revenues from ECommerce logisitics and Amazon is their customers Now with Amazon Launching its own Logistics Services Globally, could be a negative for Companies like DELHIVERY Amazon will also allow Other players to use its logistics services

  • raks_2015
    Rakshit (@raks_2015) reported

    @AmazonHelp @amazonIN Return already initiated. But this isn't just about return/refund. This was supposed to be a gift to someone. And its ruined now. Worst part is, this was DELIBERATE. A wrong, broken product with missing accessories in a correct package. And I have a Prime membership.

  • lenac2009
    Celena (@lenac2009) reported

    @MAGA_X_Times @BAMAPERRY I haven't had any issues. I tried to return my last item I bought from Amazon, worth about $30. They told me to keep it and then credited my credit card.