Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: errors, website down and sign in.
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 10: Problems at Amazon
Amazon is having issues since 03:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Errors (48%)
- Website Down (33%)
- Sign in (19%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Website Down | 5 hours ago |
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Errors | 5 hours ago |
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Sign in | 6 hours ago |
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Errors | 7 hours ago |
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Errors | 8 hours ago |
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Website Down | 10 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Briana Rose Lee 🌹☮ (@BrianaRoseLee) reported@esegbona_luis Her parents gave him the start up money. Amazon was hers just as much as his. She deserved every penny and more. And she isn’t a terrible human dragon hoarding wealth, she gives to charity and tries to improve society with the money.
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Poké Brad (@SAFBRAD) reported@pokemondealsuk Don't like this at all. I've never had issues with a PC drop. It's not that hard to get. This will be a nightmare, look at Amazon invites. They're so rare.
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Danny Franklin (@ItsMeChalks) reported@9to5mac @iryantldr All they do is make Amazon Prime less appealing every day. If they continue down this road I will just cancel.
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kak (@kapil_adar62985) reported@AmazonHelp @jagograhakjago I have already explained the issue to four of your customer care people..they kept transferring the chat and ate the end told me they would start investigating the issue and I have to get back after 3 working days.
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Beck_RandomBoredom (@bored_beck) reported@EMUNOPLA Theyre definitely reaching Marineford AT LEAST 2028 S4: Skypiea Saga 2029 S5: W7 Saga 2030 S6: Thriller Bark/Sabaody 2031 S7: Amazon Lily/Impel Down 2033 S8: Marineford Thats how I see it
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SnkrJnky (@PolosNDunks) reported@GAFollowers 78 traffic gonna be even more terrible. The Amazon over there is already a headache with the 18 wheelers.
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Augustus (@Solipsisticly) reported@ywomendeservles No problem. Make excuses, and she is willing to bang for a whole month before seeing you don't own a home or car. Lie about the cost of the ring - order a cubic zirconium ring off Amazon for $20, re-use a box from when you bought your Mom or sister something nice.
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Marco Inaros (@Marco20307855) reported@she_obey @Herrera4324 @LFighter45887 Yes they are. Even Amazon screws up orders. If you can’t understand that systems have errors you don’t belong in civilized society.
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Jay Roc (@Jayrockradio) reported@Melissa_OU6 theres literally what? 1 or 2 games on peacock. You probably already have amazon prime and netflix so theres no extra charge there and your prefered cable provider has Redzone and NFL Network included in a package. Whats the issue? Yall just complaining to complain.
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Trever (@DeadpanPanther) reported@QTRBlackGarrett @CultureCrave Could never actually stream 4K cause they will cut the quality down to make it faster. same with music. And Amazon will Force you to stream even if they allow download options.
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Saurabh Gupta (@saurabh_yajush) reported@AmazonHelp This is extremely frustrating. I have already paid the full amount, and now I’m being asked to wait another 4–5 days while your team conducts an investigation. Why should I have to wait for this? This issue is not caused by me. Were the items properly checked before dispatch?
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Fella who bonks and knows thïngs 🇺🇸 (@Crushcommies420) reported@ImBreckWorsham Here's the problem with that. It doesn't address any of the secondary costs(roads, electrical grid, etc) and even the primary costs you are talking about generating a few tens of billions. Not the 100s of billions required. Start with getting companies like Amazon and Tesla to actually pay taxes. Stop letting them deduct themselves down to effectively 0 liability. Then we can talk. Most other developed first world countries have government budgets equal to about 50% of their GDP. We are sitting at 37% of GDP between state and federal. From that metric our government is highly efficient. I know no one wants to hear that because it conflicts with a deeply held belief that the govt budget needs to be cut. However math is math. Emotion and feelings are to be suppressed and replaced by only math and logic. Being factually based and mathematically correct is all that is of value. Start with getting multibillion dollar companies to stop deducting themselves to near zero liabilities then I think you will find we don't actually have to raise taxes on the lower 98%. If you don't understand charitable remainder trusts and carryforward losses then you are not equipped to have this conversation.
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Millicenticent (@millysayseh) reportedI commented on a post about Amazon letting you keep refunded items (has only happened once to me) and received a flood of comments and messages telling me different ways I could get around the system. Mailing them a random item and keeping the supposed returned one, sending them the used up item or broken equipment that I was replacing so I would get to keep two. Lie and say I never received the package. Lie and say it was broken and I threw it away. Of course I have concerns about Amazon and such, but this would be something that lowers me as a person. I don't care if it hurts the company or not, that's my integrity on the line if I lie or steal or cheat. Just so many people telling me to intentionally commit fraud. Very troubling.
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Robert Fael (@RobertFael) reported@KWBussard_ I tried D2D. I like the idea, I have no problems with the company or their service, but all the sales I got were Amazon and Kindle, so I went back to exclusive for the page reads income.
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KapG (@TheKapG) reported@Plottstradamus Isn’t you still have any issues, especially while sleeping, but I been using the intakebreathing tech and it’s crazy. Refills are expensive but I just bought a starter pack for the magnets and then buy refills on Amazon.
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Matthew Black (@NoirMJ) reported@DomenickDoran @TheGeorgePu Imagine coming out to bat for Amazon ******* people over and not including in the small print your device will essentially be shut down & you don't own your purchases. Keep licking boot, ********!
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GuberMocker (@GuberMocker) reported@WallStreetApes Your issue with Amazon will be resolved when you STOP USING THEM! Most products you can buy directly. You bypass Amazon giving more to the actual seller. Amazon takes about 30% from the seller.
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Shalini (@Shalini71577314) reported@AmazonHelp Why is it so difficult to resolve this issue. A product broke, is under warranty,seller asking ₹500 as we dont hv box of the product. How is this justified, seller demanding money to repair??I hv to keep calling AMZ,repeat details each time, end up more frustrated.
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Kirk Patrick Miller (@Chaos2Cured) reported@MilkRoadAI And the CEO of JP Morgan Chase didn’t show. I smell a rat with this entire thing. I like Dario, but without hearing all the plans and transparency, this is just handing the most powerful intelligence to Microsoft, Google, Amazon…without elections. Removal of access from the people means it’s too much for them. If it can hack them, they can use it to hack us. Transparency and accountability are the ways forward. No digital IDs. Just use Chain. Lock in everything financial. That’s always the root problem. •
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hey you (@1969camaro1969) reportedHey @amazon I don’t need your third-party delivery service guy speeding down my driveway, smoking dope while my and the neighbors kids are out riding their bikes. The package isn’t worth it if he runs over one of them-!!!!
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Jeff (@JeffSendsIt) reported@honeydice_ I agree that there are skill sets learned selling on any platform / running any business that can help you if you get shut down. My point was anyone losing a platform they have scaled (especially if running Amazon FBA), runs a risk of bankruptcy and a lot of pain and be silly not to have a healthy fear of that. Personally, when I scaled and didn't have the safety net bc I was ***** to the wall to make it, I wasn't losing sleep over the risks that could easily lead to my bankruptcy, bc I have confidence in my skills to climb out of any issues I ran into. However, even now I'd always be afraid of losing a marketplace bc of the complications it would cause not just for me, but the many people I employee.
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Tapesh Chowdhury (@Tapesh_C) reportedScaling ads without fixing inventory is how brands crash at $30K/month. I have seen brands grow 2x in 60 days. Then lose 40% revenue because they went out of stock. Amazon punishes stockouts harder than low bids. Here is how to fix forecasting before you scale ads: → Track daily sell through rate, not monthly averages. → Multiply last 14 days average by 30. → Add 20% buffer for growth spikes. → Place PO when you hit 45 days cover. → Add 10 days for Amazon receiving delays. → Never scale ads if stock cover is under 35 days. One brand we worked with increased in stock rate from 82% to 97%. Their revenue jumped 31% in 90 days. No new product. No new campaign. Just better planning. Scaling fails when inventory lags. Are you tracking days of cover weekly or just guessing?
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Joe Larry (@JoeLarry1594684) reportedNot everything, but certainly the NGO world will tilt further. Companies like Microsoft, Oracle, Amazon didn’t build their AI with non-profit monies. Certainly investing in OpenAI might be a problem.
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Kevin Bukele (@KBukele1367) reported@LeonSandcac2lg @isaiah_bb Amazon just built a data center close to where I live in Indiana. My power bill went down. Explain.
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myleen erispe (@ErispeMyleen) reported@AmazonHelp I am from the Philippines and i cannot sign in to Prime Video. My account uses my phone number only and I am not receiving the OTP via SMS or WhatsApp. I am locked out. please help.
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💗 (@toptierlogic) reported@NebeIung @RCGT4_ @AnthonyMonroe84 3. our businesses, apple, amazon etc, make your own terrible versions if you can. and lets no mention how popular American fast food chains are in uk i dont blame you guys tho uk food is ****
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mr_empty (@shree51) reported@AmazonHelp I have already connected . every time when problem explain agents are getting automatically disconnected on purpose and you call this prime customer support ?
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All Things Prep (@AllThingsPrepUK) reportedMost Amazon inbound issues start long before a shipment reaches the FC. Wrong labels, poor packaging, missing warnings, bad carton planning. Good prep fixes problems upstream. #AmazonSeller #FBAUK #Logistics
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Tapesh Chowdhury (@Tapesh_C) reportedPlaying safe is the fastest way to grow slow on Amazon. Founders who avoid risk cap growth early. Real growth comes from controlled pressure. → Raise bids on proven keywords, not new guesses. → Push budget on one hero SKU for 14 days. → Test higher price before assuming customers won’t pay. → Spend ads at break-even to win rankings first. → Launch one bold test every month, track daily. Brands we scaled fastest broke one comfort rule. What’s one Amazon move you’re avoiding right now?
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Bull Theory (@BullTheoryio) reportedBREAKING: Cloudflare $NET is down 26% since Anthropic officially announced Claude Mythos on April 7. The entire cybersecurity sector is in freefall. Anthropic built a new AI model called Claude Mythos, described as its most powerful ever. It was not even trained specifically for cybersecurity. But its reasoning capabilities turned out to be so advanced that it found thousands of critical vulnerabilities across every major operating system and web browser, some of them decades old. It can identify multiple vulnerabilities in a single piece of software and chain them together into attack sequences that no current AI model can replicate. Anthropic considered it too dangerous to release publicly. Instead they gave access to only 40 companies including Microsoft, Apple, Amazon, Cisco and CrowdStrike, specifically to find and patch vulnerabilities before bad actors could exploit them. Weeks before the official announcement, a blog post about Mythos leaked accidentally due to a misconfigured system. That leak alone sent cybersecurity stocks crashing. CrowdStrike, Palo Alto Networks, Zscaler and SentinelOne all dropped hard on that day. Those are the exact same companies now sitting inside Project Glasswing with exclusive access to the model that crashed their stock. The companies that got hurt the most by Mythos are now the ones using it first.