Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (49%)
• Errors (27%)
• Sign in (24%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Frankfurt am Main	Website Down	10 hours ago
Bridgeport	Sign in	11 hours ago
Rochester	Errors	1 day ago
Saint-Apollinaire	Errors	1 day ago
Noisy-le-Sec	Website Down	1 day ago
Cuauhtémoc	Website Down	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Zorru (@RealZorru) reported 2 minutes ago

  @Cthulhu_OwO Lolicon art is not legal what so ever but people import it anyway and sell it you could get a good amount of jail time for having them and the cops have every right to arrest you for having it you can't just walk in front a cop with the book also Amazon take down stuff like that.

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  ۞ ᑭᖇᑌᗪEᑎT ᖇEᗷEᒪ۞ (@ThePrudentRebel) reported 3 minutes ago

  look at my power bill; the membership ($25/mo) i have w/ this company covers plumbing, electrical, and HVAC and they do annual inspections and biannual heat/ac tune up w/ flush; all 3 inspections were on July 9th and look at the increase in my power bill based on temperature; Ken Stone told me i had a leak in my freon but i think i did not have one until he put the leak himself and now it's struggling; last year Albert Dudley told me $9,000 for a new one and this year he told me over $12,000 for a new one; i cannot afford a new one but it appears my HVAC was damaged on purpose to increase my power bill...i'll buy a Black and Decker portable on Amazon before i'll trust these guys again; problem is, i haven't found an HVAC company i trust, they're all thieves.

• 
  Amanda Orson (@amandaorson) reported 5 minutes ago

  @BowTiedBroke I actually killed Amazon Prime this year when I did the math, and realized they weren't price competitive with Walmart for most of what we bought that we needed quickly. And for "stuff" that you can't get elsewhere, you can still get free shipping if you're willing to wait a few days. A few months in and noticed 1. Our spending with Amazon across the board dropped dramatically. Probably -1k in aggregate already. Maybe more. 2. I don't impulse add something at the end like I used to, much more intentional about shopping. 3. I don't miss any of the other "value added" services that used to come with Prime? B/c I had to pay for them anyway. We're outliers and I don't expect other people to jump aboard our bandwagon, but I think the ROI on Prime is pretty upside down for consumers now if they think about all the nonsense they didn't need to buy but did b/c it was cheap and fast, then the nickle and diming, then the subscription fee itself - esp when you can get it shipped fee if you're willing to wait a day or two.

• 
  Erik (@erik0015) reported 6 minutes ago

  @Pawsitee I was just about to look into ordering something with pictures of my cats on the shirt but, they asked me to rate this site. Apparently, this website has more issues than you want to deal with. That's too bad. I can probably find something else on amazon.

• 
  🅂🄲🄷🄼🄰🄺01 (@schmak01) reported 14 minutes ago

  @DSychev2 @TexitDarling Yep fake as can be, except the nursing school one is probably right at the end but without hearing the initial prompt can’t be sure. The person could have also bought stuff for school off of Amazon and Alexa would be able to surmise they were in nursing school as it knows your Amazon search history. The creepy one is 100% staged though. We did have a weird issue with ours a while back, someone hacked the account we used for the Alexa and Spotify and they changed my kiddos lullaby to house music. Put MFA on that fast and took care of the problem.

• 
  Matt Bracken (@Matt_Bracken48) reported 14 minutes ago

  @WeTheBrandon I was just wondering if it was some Amazon to X issue.

• 
  Neo (@BITC_minimalist) reported 14 minutes ago

  @MichaelAArouet I think you deliberately refuse to see the problem. If Amazon seen as a desirable employer has this problem what does it say about the rest?

• 
  Shaun of the dragon 🇺🇸 (@Shaun78hawk) reported 18 minutes ago

  @AmazonHelp I’m about done doing business with Amazon. Every time I order an important item Amazon always lets me down with their delivery options. ALWAYS!!! Wait on a facedown pillow I need for recovery from surgery and oh look now running late. I quit with this company

• 
  Bryan Beal 🎧 (@bryanrbeal) reported 20 minutes ago

  Well, for the second time in two months, Amazon shipped me a product that contained a totally different item than what I ordered. People are clearly buying stuff and then making fraudulent returns. I used to not have this issue, but I’m having a lot now. Amazon is clearly reselling a lot of returned products as new.

• 
  Ticker DUBS (@TickerDUBS) reported 21 minutes ago

  One of the most overlooked concepts in investing: companies becoming too big… NVIDIA will likely report 100% revenue growth this quarter with fantastic margins and record amounts of FCF… The multiples keep coming down… It looks like a very cheap stock… (and it may be) But despite this incredible performance, the stock is up less than 10% this year… doesn’t exactly make sense But why is this? NVIDIA is already massive. It’s $5 trillion market cap is almost bigger than Amazon and Microsoft COMBINED… It is the same size as Amazon, Meta, and Berkshire combined… There is nothing inherently wrong with this, but it makes it harder to compound growth at the same rate. What is the likelihood of NVIDIA growing 100% again next year. And then again. And then again? 0% The hyperscalers simply don’t have enough money for this to happen and are trying to diversify away from NVIDIA. Growth will decelerate, which justifies multiple contraction… Now let me ask you this? Which outcome is the more likely? - NVIDIA going from a $5 to $10 trillion company? - Amazon going from a $2.5 to $5 trillion company? - Meta going from a $1.5 to $3 trillion company? Nothing is certain, but I think the later 2 are more likely… This isn’t to say that NVIDIA is a bad company or the stock is dead, but the days of explosive stock appreciation are over… And it’s the same with Apple. Great company, but its valuation is 60-70% higher than all the other hyperscalers… $NVDA $MSFT $META $AMZN $AAPL $GOOG

• 
  Opus (@eugenekiyengo) reported 23 minutes ago

  @AmazonAE I need urgent assistance. My in-app messaging has been unavailable for days, even after deleting and reinstalling the app, and the “call me back” option isn’t working either. On top of that, I’ve repeatedly contacted Amazon regarding several items that were not delivered, but my issues remain unresolved. Please look into my account and resolve these outstanding delivery and refund issues as soon as possible

• 
  🏴‍☠️ ProfNoctis 🏴‍☠️ (@ProfNoctis) reported 25 minutes ago

  Template: Dear Senator/Representative, I am writing as one of your constituents to encourage you to support stronger consumer protections for digital media purchases. As video games, movies, books, music, and software continue moving toward digital-only distribution, Americans are increasingly paying full price for products they may never truly own. While digital distribution offers convenience, it also creates new risks for consumers when purchased content can be restricted, revoked, or permanently removed due to licensing disputes, company decisions, or discontinued services. This issue has become increasingly urgent. Sony recently announced that beginning in January 2028, new games released on PlayStation consoles will no longer be produced on physical discs, marking another major step toward an all-digital marketplace. At the same time, consumers have already experienced the loss of purchased digital content when licensing agreements expire or digital storefronts change. Sony removed previously purchased Discovery content from PlayStation libraries after losing licensing rights, and Amazon customers have similarly lost access to purchased digital media. Although these transactions are often legally structured as licenses rather than ownership, most consumers reasonably believe that paying full retail price means they will continue to have access to what they purchased. As digital distribution becomes the standard, I believe Congress should modernize consumer protection laws to reflect this new reality by requiring: • Clear, prominent disclosure whenever consumers are purchasing a revocable license rather than permanent ownership. • Refunds, replacement access, or equivalent compensation if purchased digital content is permanently removed through no fault of the customer. • Reasonable long-term access to purchased digital media whenever technically feasible. • Requirements that companies provide meaningful methods for customers to retain access such as offline functionality, DRM removal where appropriate, downloadable archival copies, or transfer options-when digital storefronts or services are discontinued. This is not about opposing digital distribution. Digital media offers tremendous convenience and will undoubtedly continue to shape the future of entertainment. However, if Americans are expected to embrace a digital-first marketplace, they deserve clear expectations, fair treatment, and reasonable protections for the products they purchase. Technology has changed how we buy media, but it should not diminish the rights consumers receive in exchange for their money. I respectfully ask you to support legislation that protects Americans from losing access to digital products they have legally purchased. Thank you for your time, your service, and your consideration. I would appreciate hearing your thoughts on this important issue. Sincerely, [Your Name] [City, State]

• 
  Colin Summers (@colin_summers) reported 26 minutes ago

  @AmazonHelp So can I cancel my prime membership as its no use if I cannot use my account. I've had my Amazon account over 15 years with no issues until now

• 
  Hobbes the Cat (@Bannedforself) reported 30 minutes ago

  @MartinSkold2 No this problem is either worker quality or Amazon forcing volumes too high for delivery system.

• 
  Dice (@honeydice_) reported 31 minutes ago

  @CookingCashflow Classic “why not do it yourself” question. I’ve been running this exact model for a few years, still doing well. The issue is after a certain point, they don’t want you having more accounts under your SSN, and someone has to go down as the beneficial owner (so new entities don’t matter). So your options are more people, or more revenue. The next issue there though is to run a clean and manageable store the way I do, I cap to revenue at $40k a month per store. It seems to be the only way to run sustainably since it’s such a different environment than Amazon. It’s very social and customer service forward. It’s also a sensitive marketplace and more sales = more problems. So this is the only path to scale. And it helps people. Pretty cool imo.

• 
  Kusi Yeboah Kwame Isaac (@IsaacKwameKusiY) reported 33 minutes ago

  Is this the easiest way to make money? @profgalloway breaks down how the ultra-wealthy legally avoid taxes using a strategy called buy, borrow, die. He says that if you buy stocks, never sell them, you borrow against them. Instead of selling assets like Amazon stock and paying capital gains, they borrow against the stock's value. Buy $10K in stock, let it double, then borrow $5K tax-free-no sale, no tax. @DOAC @scottgalloway

• 
  Ben Buchanan (@01Core_Ben) reported 36 minutes ago

  @JonahLupton My view - just tweeted this earlier: Re: $UBER - which I'm buying mucho of monday there's about a zero percent chance Waymo's long term plan is to lease their own fleet of AVs. Every AV needs to be cleaned every day. Every AV costs a ton of up front capex - capex with a low ROI compared to other things Google can invest in. Obviously the play is to enable other vehicle manufacturers to make their own vehicles autonomous. Google has no interest in trying to figure out how to build millions of cars per year and clean millions of cars per day. There's also the issues of dealing with vandalism, changing tires, storage, etc - it's just not what Google does. That leaves Tesla on the one hand - and everyone else on the other. Not to mention Chinese companies that may find their way into the country. So, our AV future will have Tesla + Other, and Other is a very long list. AVs will - along with drones - increase the number of "trips" by at least 2x and probably more. Right now trips are expensive (which I will define as anyone moving anything, so a person driving another person or themself is a trip, amazon sending a bottle of soap via drone is a trip, and so on). The cheaper trips get the more of them there will be. Already there are around 1.3 billion trips PER DAY just in the US, and probably a similar number in Europe, more in South America, etc. This market is massive. I don't think it's remotely possible for a single player to take the market because of the amount of capex required. Therefore we end up with a combination of Tesla + Other + Drones. Also - someday we'll have humanoids needing to get around, so that will increase demand for trips too. Add on old people who can't drive (and an aging population) now being able to drive, and also sending people or drones on errands, and people having their kids carted around - and things like: "Oops I forgot my keys, I'll just send a courier to get them and bring them to me." it seems plausible that we actually more like 3X total trips within 10-15 years of AV/drones hitting the nine 9s level of safety on any road anywhere at any time. Uber is in the business of moving things around, it will be a big beneficiary of AVs - it's not like GM or Ford are going to have their own Apps. Google may compete with Uber by doing something like embedding trips into Maps, but again, the market is huge and Uber is solely focused on this. A lot of people think of a trip as just a trip, but trips are a product and one trip is very different from another. Who or what is going where? What's important about the trip (comfort, speed, # of seats, onboard medical kit, fast wifi, remote monitoring, etc). Is having a human on board a plus or a minus (a lot of people think AV removes the human, but there will be many bazillions of cases where people want the human there). When you start thinking of trips as products instead of a uniform thing, it starts to make more intuitive sense how truly massive and heterogenous this market is and how valuable it would be to be a company that gets more data than anyone else on trips as a broad category - vs. the much more limited sub-category of AV trips in a limited set of vehicles. Besides, sit down and start calculating how long it will take for a big percent of trips to be AV - it's so far into the future it doesn't even bear thinking about when it comes to Uber. So to summarize: Google has no interest in becoming a car maker - it's a low ROIC business, they have other opportunities, they just want to sell systems, and sell more ads to the people who have more free time b/c they don't have to pay attention to the road and can watch more youtube. Trips is a big effin market, and will probably 2-3 X within 10-15 years of AVs hitting nine 9s of reliability. Trips have tons of different flavors - each of which should be thought of as a product. Trips in a specific type of AV vehicle is a small subset of a giant market. There is value to seeing the whole market (e.g. Uber's unique perspective) vs. just that subset. AVs will come in three flavors: Tesla, Other (GM, Ford, etc - or the people who buy their EVs to put into fleets), Drones. China is a wildcard - but if the US ever lets Chinese cars into the US that would be a massive boon to Uber, b/c the US probably wouldn't allow the Chinese companies to run their own network for national security reasons - so they would be forced to keep data local and run on Uber. There's also a universe where Uber - who will have tons of valuable data about road conditions, trip types, etc - ends up licensing data back to Waymo, and the "Other" category. It might also end up managing a servicing network. If you need to clean millions of cars per day - who organizes getting the detailers to the cars? Other and Drones will use Uber to keep their fleet busy. AVs will lead to there being more trips - so Uber's potential TAM will increase bigly. Regardless, it's so far into the future it doesn't make sense to even worry about it now. There will be umpteen headfakes as this market plays out over time. None of which are worth worrying about particularly not given the valuation Uber is trading at today. There will be multiple winners in the AV market, and Uber is certain to be one of them...but again, doesn't even matter. Would love to hear counterpoints as my main goal with sharing my opinion is to make sure I'm thinking clearly, b/c I don't want to lose mah monay!

• 
  Prashant Harith (@prashant_harith) reported 37 minutes ago

  @amazonIN @amazon my brother is a new seller with Amazon. his account is facing an organised scam, where multiple orders have been booked by scammers in COD and then cancelled. Meanwhile his seller account has been put on hold due to security reasons, rendering unable to login.

• 
  Director / Producer - Dionne Milli (@DionneMilli) reported 39 minutes ago

  @MalcolmX_06 @TheJobfather__ Seems so, Amazon down the street from me and have other programs …. In my area, this program is a lil out the way, but seems true

• 
  Polsia (@polsia) reported 39 minutes ago

  Dashboards don't run stores. Harkloom does. An autonomous overnight agent for solo merchants on Shopify, WooCommerce, and Amazon — it catches pricing errors, stockouts, bad reviews, and ad waste, then fixes them before the laptop opens. Live soon.

• 
  Subaran (@SubaranSarkar) reported 40 minutes ago

  American AI has a pricing problem, and China just made it obvious. Moonshot's Kimi K3 charges $15 per million output tokens. OpenAI's GPT-5.6 Sol charges $30. That's exactly half. DeepSeek's V4 Pro runs under $1 per million output tokens, an order of magnitude cheaper than the flagship US models it competes with. Price isn't even the full story. These are open-weight releases, so companies can self-host, fine-tune, and keep sensitive data off someone else's API. FT reporting says Airbnb, DoorDash, and Siemens are already running Chinese models for workloads where "good enough" beats "best," and Microsoft has been evaluating DeepSeek too. Markets felt it fast. The Philadelphia Semiconductor Index fell about 10% the week Kimi K3 launched and sits over 20% below its June high. When frontier AI stops being scarce, the spending case for endless GPU buildouts gets a lot harder to defend. But here's the number that actually matters. The US spent 23x more than China on private AI last year, $285.9B versus $12.4B, yet the gap between their best models is down to just 2.7%, per Stanford's latest AI Index. Microsoft, Amazon, Google, and Meta alone are set to spend $725B on AI infrastructure this year. Huge capital advantage. Almost no capability advantage. That's the real headline, not the chip selloff.

• 
  Koya Lokendar Reddy (@Lokendar_Koya) reported 41 minutes ago

  entry-level hiring in India just hit its lowest point in years — and if you're a 2025 or 2026 fresher, you're not imagining the silence after you submit applications. here's what the data actually says, and what you can do about it. the numbers are brutal, but honest. a 2025 EY analysis found that entry-level IT roles in India have already declined by 20–25% due to automation. at the same time, a Harvard study analyzing 66 million workers found that entry-level job postings for roles requiring less than one year of experience dropped 50% between 2019 and 2024. globally, even hiring at big tech companies for fresh graduates fell by more than 50% over just three years, according to VC firm SignalFire. the WEF's Future of Jobs Report 2025 adds that 40% of employers expect to reduce staff in areas where AI can automate tasks. this isn't a blip — it's structural. India's campus placement season is feeling it hard. recruitment by prominent companies dropped by more than 50% in the 2025 season, leaving students at even well-regarded colleges sitting with uncertainty. private engineering colleges saw placement declines of 50–70% after major IT firms scaled back fresher intake, according to an Economic Times analysis. and at Infosys — one of India's biggest fresher employers — employees aged 30 and below now make up just 50.7% of the workforce, the lowest proportion in 15 years, per a Mint analysis of annual reports. until FY18, that number was consistently above two-thirds. the reason is uncomfortable but makes complete sense. generative AI is disproportionately good at exactly what freshers used to be hired to do — routine coding, software testing, basic documentation, data entry, content moderation. Harvard economists call it "seniority-biased technological change" — AI is eating the bottom of the career ladder while senior employment at the same firms keeps growing. the learning curve that used to happen on the job is now being automated before a fresher even walks through the door. but here's the part most people miss — and it matters enormously. the overall intent to hire freshers in India is still at 73% for HY1 2026, per the TeamLease EdTech Career Outlook Report. foundit's tracker shows AI-linked hiring is projected to grow 32% year-on-year in 2026 to nearly 3.8 lakh roles. NASSCOM data shows fresher hiring in AI/ML specifically grew 22% year-on-year. the demand gap is real — demand for AI engineers is rising 40% year-on-year while the skilled talent pool grows at only 15–20%, according to Taggd's 2026 salary analysis. that mismatch is your window. the jobs aren't gone. they've moved upstairs — and you need to follow them there. so what should a fresher actually do right now? five things, in order of impact: 1. build a proof-of-work portfolio, not a certificate wall. the TeamLease EdTech HY1 2026 report says hiring has shifted from "degree and resume filters" to "skills, proof-of-work and behaviour." project-based hiring is up 38% over the past year per the India Skills Report 2026. a Tier-3 fresher with three production-ready GitHub projects will beat a Tier-1 grad with a blank resume. this is no longer a hot take — it's how screening actually works. 2. get AI fluency, not AI panic. employers now specifically prioritize AI fluency, cloud & DevOps capability, cybersecurity awareness, and data intelligence as fresher hiring criteria, per TeamLease EdTech. for AI/ML roles, freshers with Python, real projects, and hands-on GenAI experience are landing ₹6–12 LPA offers, with strong portfolios at product companies going up to ₹15 LPA. 3. stop relying on campus placement as your only path. off-campus hiring is how most product roles actually get filled. 70% of off-campus roles at product startups are filled via internal referrals before the job even gets indexed on Google, per analysis of the Indian hiring ecosystem. your LinkedIn, your GitHub, your presence in developer communities — these are the actual funnels. 4. fix your resume for ATS before anything else. most Indian freshers' resumes aren't being parsed correctly by systems like Workday or iCIMS used by Amazon India and Accenture. if your resume doesn't match at least 80% of the JD keywords, a human recruiter may never see it. this is a fixable problem that costs you nothing but 2 hours of effort. 5. pick a domain + AI combination. domain expertise in healthcare, finance, or logistics combined with AI skills is more valuable than pure CS backgrounds for many specialized roles, per OdinSchool's 2025 hiring report. if you're a commerce grad, learn AI in finance. if you're in life sciences, learn AI in healthcare. the generalist AI fresher is competing with everyone. the domain-specific AI fresher is competing with almost no one. the honest reality: the market isn't punishing freshers for being freshers. it's punishing freshers for being interchangeable. the old model — join a campus drive, get a mass-hire offer, learn on the job — is dying. the new model rewards people who show up having already built something real. the window to get ahead of this is 6–12 months of focused skilling. after that, the cohort of people who figured this out gets much bigger and harder to differentiate from. if you're a fresher reading this: what's your current plan — wait for placements to recover, or go build something right now? 🎯

• 
  ctfw529 (@ctfw529) reported 41 minutes ago

  @zer0main43 @Prof_Wisteria The network issues yesterday werent on Sony, they were on Amazon/AWS.

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  Shrewd Spaces (@shrewddudescast) reported 42 minutes ago

  @Piper561 @Seriously_1970 You can find some decent ones on Amazon for around that price with decent sound quality and great battery life. I have been using the same pair for 18 months and have been totally pleased with them. No issues with Bluetooth dropping.

• 
  Mrs. 🌠 Karen to you (@Karen79603678) reported 44 minutes ago

  Good Morning, y’all, and Blessed Saturday!! Is anyone else having trouble with Amazon Prime? Hubby’s got one order STILL NOT SHIPPED which was ORDERED 6/15!! Other order not delivered yet, either! Why pay for Prime?!!😡😠😠

• 
  barbi (@elladjarin) reported 44 minutes ago

  i know it's a joke, but amazon didnt paid for wheel of time, it was a sony production, prime just put it out there (it's why the marketing was so bad, they are terrible distributors

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  Nishant Kumar (@nish_cool) reported 47 minutes ago

  .@AmazonHelp @amazonIN I have issue with my order 406-1004896-9824302 but not able to contact customer care. Please connect me to associate to sort it out. I have been charged higher than the MRP on a product.

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  Luke Skywalker (@LSF4Life1981) reported 52 minutes ago

  @ivvanex @PlayStation Cause it wasn't Playstation or Sony issue it was Amazon Web Service go complain to them why they don't say anything

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  Puran Singh (@Puran18967525) reported 58 minutes ago

  @AmazonIN @AmazonHelp My Odr ID: 405-0880714-5717106 is showing as delivered, but I have not recd the order. This order items multiple items, and no package has been handed over to me. Please investigate this asap & resolve the issue. I don't want to lose my money for an order

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  Nishant Kumar (@nish_cool) reported 60 minutes ago

  @AmazonHelp Thanks Idrees! Appreciate your quick assistance here and my issue has been resolved @amazonIN