Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (47%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Fort Worth	Errors	10 hours ago
Ashburn	Sign in	15 hours ago
Greer	Website Down	17 hours ago
London	Sign in	23 hours ago
New York City	Website Down	23 hours ago
Township of Columbia	Website Down	23 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Karl (@ChaosiumKarl) reported 2 minutes ago

  @msxcom The Shift: Google (+7%) and Amazon lead as AI moves from "story" to "revenue." Meta (-6%) punished for high capex and slow returns.

• 
  Ashish Ranjan (@AashishR123) reported 7 minutes ago

  Ordered a watch from @amazonIN @amazon but received earphones instead. This is unacceptable. Request immediate replacement or refund. Please resolve this issue urgently. *Order ID*: 404-1897861-5894721

• 
  Lens on World (@lenscn) reported 8 minutes ago

  Nvidia’s @Nvidia Backyard is on Fire: Are Its Biggest Customers Abandoning Jensen Huang? ​The Great Revolt: From Buyers to Rivals Google, Amazon, and Meta were once Nvidia’s top buyers. Now, they are "sworn rivals" launching a full-scale transition to proprietary chips: ​Google: Moving its self-developed TPUs from internal use to public rental to challenge Nvidia. ​ Amazon: Planning to sell its proprietary Trainium server cabinets to the public within two years. ​ Meta: Partnered with Broadcom through 2029 to deploy MTIA chips and achieve total "de-Nvidia-ization." ​A Double-Dealer’s Downfall Critics argue Jensen Huang’s "profit-over-principle" approach is backfiring: ​Sanctions Conflict: Huang has openly opposed U.S. chip sanctions to protect his Chinese market share. ​ DeepSeek Controversy: Huang praised China’s DeepSeek, despite accusations that the firm "distilled" (stole) American AI data to deceive investors. ​The Fallout: Tech titans are tired of being Nvidia’s "ATM." By seizing control of hardware production, they are ending Huang’s undisputed reign.

• 
  Soumya ranjan Parida (@soumya_7777777) reported 15 minutes ago

  @AmazonHelp Thank you for the update. I understand that the investigation is in progress. However, I request you to please resolve this issue at the earliest, as I have not received my order yet. I will wait for the mentioned time frame.

• 
  Navid (@Mr_Navid_) reported 15 minutes ago

  @AmazonHelp @AmazonHelp This is not helpful. The Specialist team already reviewed and denied the claim. Redirecting me back to support will not resolve this. Please escalate internally or arrange a callback from a senior team.I have shared clear proof (9/10 items + leakage + box size issue

• 
  Bytes Bees (@BeesBytes22) reported 16 minutes ago

  @johnennis @amazon Yes, I had the same issue ordering a wheel chair for my parents.

• 
  ab (@ffsAdii) reported 16 minutes ago

  @AmazonHelp That's fine. I just want to know how to talk to support on my own in the future without raising an issue on X?

• 
  GliscorGamer77 (@AndrewC53001474) reported 17 minutes ago

  @MmisterNobody On another note, whose gonna tell him about the issues with ring/amazon lol

• 
  Reyes Cerezo (@Reyes_Cerezo) reported 19 minutes ago

  @AmazonHelp How is it possible that you take my money and don’t deliver my phone? And now you can’t even fix the issue? Amazon is no longer a reliable place to shop. @amazon

• 
  Amélia Amor 🇧🇷 | PHX, DEN, & SF (@AmeliaAmor001) reported 21 minutes ago

  @RitaBNY The using it immediately has been the issue. Lots of places put a block on it and you can’t split payments but I guess you can just deposit it to Amazon

• 
  Blanks (@vt_mn101) reported 22 minutes ago

  @dmweisberger @RobertKennedyJr We buy Italian flour from Amazon for this reason… It is INSANE. Our institutions are captured. Time to burn it down…

• 
  jayprakash yadav (@jpyadav941) reported 24 minutes ago

  @AmazonHelp @AmazonIN The escalation link shared earlier has expired before I could connect. Request you to please share a fresh link so I can connect with the escalation team. This is regarding repeated delivery failures and a medicine order issue which requires urgent resolution.

• 
  Subham Rath (@Subham7Rath) reported 24 minutes ago

  @amazonnews Amazon posting billions in profit, but still can’t fix one issue after 5 attempts. Revenue up 📈. Customer support down.📉

• 
  Ashutosh Kumar (@Ashutos80855901) reported 26 minutes ago

  @AmazonHelp @amazonIN @jagograhakjago Mr.sumit this is second time I've tweeted the same issue but didn't get my issue resolved. I've explained almost 10times the same thing to amazon support but till now it was a waste of time. No resolution at all just transfer of calls from one person to another.

• 
  SoCal Survivor⚔️🔫🛡️🇺🇸🇺🇸🇺🇸 (@derek_j_scv) reported 34 minutes ago

  @Viktyr79 @FightWithMemes Get a big amazon box and put it over yourself. You can walk right up and destroy the robots without any problems.

• 
  Pulkit Saraf (@Pulkit_Saraf) reported 34 minutes ago

  @KiranKS Amazon is copying them which is where the problem lies because it calls itself a tech company built on eCommerce. Both of those don't have space for non-functional 1000s of VPs

• 
  SportsFanNoypi (@CantBreak100) reported 37 minutes ago

  @CarsonTalkMoney It’s an overreaction. Give it 3 weeks and it will be $700 again. This CapEx thing is only an issue the day after, then forgotten quickly. They did this to Amazon, Google and Microsoft for 2 quarters now. This is an opportunity to buy more at 10% discount so thank the sellers.

• 
  MathTradeMan (@MathTradingMan) reported 37 minutes ago

  Bill Ackman just took his hedge fund public and priced it at $50. It's already down to $40.90. 2% fee to own Alphabet, Amazon and Uber, stocks you could buy yourself for free. $PS is a better opportunity as thats the company that collects the fee's, it grows with AUM $PS $PSUS

• 
  Amazon Help (@AmazonHelp) reported 41 minutes ago

  @padhuhsr We've cross-checked and the link is working fine. Please copy that link to web browser and access it from there. You can also access the link from desktop (PC or laptop) web browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link. Let us know if the issue persists. Please don’t provide your order/account details as we consider them to be personal information. Our X page is visible to public. -Sankita

• 
  Kairohq 🏴‍☠️ (@kairofyi) reported 47 minutes ago

  I'm 22. And the job market has never scared me this much. I'm not used to talk about this, but people need to know. 1. The ladder is collapsing from both ends. Big Tech is quietly killing entry-level. Google. Meta. Amazon. New-grad programs shrinking, frozen, or gone. The "safe path" people spent four years preparing for is disappearing under their feet. On the other side: 21-year-olds becoming founding engineers at YC startups. Setting their own terms by building real things. Builders will wins the new race. Others will loose it. 2. AI fluency stopped being a skill. The gap between people who treat AI as a cofounder and people who use ChatGPT to rewrite emails isn't a productivity gap anymore. It's a species gap. 22-year-olds who got this 18 months ago are running circles around senior engineers. Not because they're smarter. Because they stopped treating AI like a tool and started treating it like leverage. The ones who haven't caught on are being managed by the ones who have. Parents reassuring them everything is fine are looking at a job market that stopped existing two years ago. 3. Distribution killed credentials in their sleep. Going from Stanford to Google, now is irrelevant. The new path is simpler: You ship something. People use it. You build an audience. That's the new résumé and most people are falling behind. 4. The talent market is more broken than anyone admits. Best engineers don't reply to recruiters. They ignore $25K retainer emails. LinkedIn is a graveyard and everyone in tech knows it. A new layer is emerging, companies representing top builders . Direct intros without applications. I'm watching it happen from inside one @standoutwork . What's actually going on in tech hiring looks nothing like the public narrative. 5. I'm not watching from outside. I'm in it. A friend turned down a $280K Stripe offer to be employee #4 at a stealth AI company for $80K. His parents would never understand his decision but he's right. And we all know they're wrong. Other friends took the safe path. Good logo. Good title. Good salary. They're watching their role description slowly being replace by AI. Nobody tells them directly. The question isn't whether it hits you. It's whether you learned to swim before it arrived. If you're 22 and in tech, the playbook is gone. Not outdated. Gone. Don't optimize for a job. Optimize for being someone people fight to work with. I know, not everyone will agree with this, but at the end, this is the reality in the tech world, and people need to know it.

• 
  The South Cinemaa (@southcinemaaaa) reported 49 minutes ago

  KVN Productions in Crisis ₹1000Cr Films Face Delays & Losses😳 Prestige Group’s KVN Productions is facing heavy losses as #JanaNayagan is stuck with censor issues and lost its Amazon Prime Video deal after leaks. #Toxic got delayed with reshoots doubling the budget. With ₹1000Cr at stake the production house is under major financial stress.

• 
  Vikas (@vikaspar_) reported 50 minutes ago

  The problem with copying best practices from other industries: Every conference will tell you what Amazon figured out, what Netflix optimized. And then you apply it to a B2B services company in India and it either doesn't work, or it works for six months and then breaks in a way that takes you a year to diagnose. Context is everything. What works for a consumer-facing, VC-backed, platform-model company in the US doesn't automatically transfer to an operationally intensive, relationship-driven, trust-dependent B2B company in India. I spent years learning from companies that had nothing in common with mine. Not useless. But selectively relevant. The better question isn't "what did Company X do?" It's "what problem did Company X solve, and do I have that problem?" Borrow the principle. Don't copy the playbook.

• 
  Subham Rath (@Subham7Rath) reported 52 minutes ago

  @amazonnews @amazon new strategy? Don’t solve issues, just spam calls & send random emails till customer gives up? 5th time same issue, still no resolution. Impressive failure. #WorstService #AmazonFail #StopHarassment

• 
  Agreement Mkhari (@Xivangele) reported 53 minutes ago

  Ocean pothole fixed within 24 hours in Lulekani 🚨 A large pothole on Amazon Street in Far East, Lulekani, was repaired shortly after it was exposed yesterday. Residents say the issue had been there for some time before action was taken. The quick response raises questions about how infrastructure complaints are prioritised.

• 
  لمى (@happyhealthyg12) reported 54 minutes ago

  @AmazonUK @AmazonHelp non-stop calls with CS and no one of them has provided a solution to the issue. Amazon is basically asking me to upload my ID for a refund but they can’t find their technical error that I have raised over the month!

• 
  GOP/Protect Pedophiles ☮️🦋🇺🇦🇵🇸💙🇨🇺🙏🏼🇪🇸 (@ladymindful) reported 55 minutes ago

  @AmazonHelp I don’t need to trouble shoot. You changed the format. It stinks.

• 
  theo (@yjharmpit) reported 57 minutes ago

  @SIeepyAstro It's an auxfun. I got it on amazon for a little under $100. If u could i'd recommend saving up for a hismith instead (auxfun is hismith's budget line) because the auxfun is rly unstable, i have to hold it down with my feet. It's also quite loud once you get past the 1/3 speed

• 
  Rohit Agarwal (@_Jack__Frost) reported 59 minutes ago

  @AmazonHelp Not helpful, can we do better @amazon @AmazonHelp Everyone is stuck on the same response to wait till 4th may for a simple size issue

• 
  Jess Leigh (@itsjessandart) reported 60 minutes ago

  I didn’t relapse but I got close. I am in an out patient program specifically geared towards my issues. My hope is to feel a little better like I did before. Send me love? In the form of a meme, a gif, a ko fi or a gift via my Amazon list.

• 
  DBL🎱GENT (@dbl8gnt) reported 60 minutes ago

  @amazon You do a deal with Don Jr, I one 100% will cancel my prime membership and never shop at Amazon again!!! Do you realize that only 33% of the people in the US support this administration? If we all get together we can take Amazon down