Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (48%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Township of Evan	Sign in	7 hours ago
Tampa	Website Down	8 hours ago
Redwood City	Errors	8 hours ago
Dallas	Website Down	12 hours ago
Los Angeles	Sign in	12 hours ago
Township of Evan	Website Down	17 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chinmay Dhuri (@Chinmay0398) reported 52 seconds ago

  Hey @amazonIN @amazon , I have received a used and defective product from Amazon. Trying to reach customer servie but I notice there is no way to reach a customer service executive anymore available in Amazon. Whom shall I reach out if there is a issue with your products & deli??

• 
  Uday Kiran G (@UdayKiranG22) reported 1 minute ago

  @AmazonHelp I didn't get the support team details, not visible on the exact issue.

• 
  Paramjeet Bhullar (@crownbhullar) reported 1 minute ago

  @amazonIN @amazon Day by day the service is getting pathetic & painful. Has been a prime customer for 11+ years with no issues but since last 2 months - Ordered few products, none delivered, agent doesn't call & cancel the product by himself. - Also worse interface in app. as you can't contact Customer service & they don't call you even after requesting one. - They now don't provide you delivering person's contact to know the whereabouts of your order. Hey amazon In this is how you improve customer experience & satisfaction?? Product which I was supposed to receive on 9 April is untraceable till 11th April

• 
  Neha Tyagi (@nehatyagi293) reported 2 minutes ago

  @amazon @amazonIN This happend multiple times when the delivery person denied delivery on third floor. If you guys are not able to deliver the package on the delivery address then why do you take orders. What is the meaning of home delivery. facing this issue since long time.

• 
  Steve eis (@Steveeis1) reported 4 minutes ago

  @NASA To Elon You need to get involved with the Artemis recovery program. That flotation system is something they bought off Amazon. Why couldn’t they have a large boat and fork lift type system in front that would scoop down underneath the craft and raise enough to stabilize it.

• 
  Uday Kiran G (@UdayKiranG22) reported 4 minutes ago

  @amazonIN @amazon @AmazonHelp Fake delivery attempted by delivery partner. I faced some issues with my last 2 orders also and did not complete the job properly. Worst delivery service.

• 
  Jovani🐉 (@Jovani2rivas) reported 5 minutes ago

  @Kaiii9871 @starsandtigers The show is number 1 on Amazon I don’t get it’s going down in hype too

• 
  Martin Varsavsky (@martinvars) reported 10 minutes ago

  Claude Mythos just hammered cybersecurity stocks. Cloudflare ($NET) down 13.5% today alone. Anthropic built a model so good at finding zero-day vulnerabilities they refused to release it publicly. Instead they gave controlled access to Amazon, Google, Microsoft, Apple, CrowdStrike and Palo Alto through Project Glasswing, with $100M in credits to harden infrastructure. The model found thousands of unknown vulnerabilities autonomously, including a 27-year-old flaw in OpenBSD. Wall Street’s reaction: if frontier AI can replace elite human security teams, why pay up for legacy SaaS? The entire cyber sector got dragged down on an otherwise up day for QQQ. Probably overblown. Mythos is defensive only and could boost demand for next-gen security. But the narrative just flipped from “AI tailwind” to “AI existential threat,” and that matters.

• 
  Fahad Iqbal Zafar (@fiz_codes) reported 16 minutes ago

  The fastest growing AI startups start painfully specific. for Example; Bad: “AI marketing assistant' Good: “AI that writes Amazon product descriptions for e-commerce sellers. Specific problems convert faster!

• 
  United india (@NavinDas20) reported 21 minutes ago

  @blinkitcares @albinder @PiyushGoyal I am a star customer Amazon & Flipkart, but now I realise why these companies are more reliable & customer friendly My problem is now to return this wrong item & reimburse my money which is very small amount .

• 
  Nishant Sudhakaran (@NishantVocal) reported 21 minutes ago

  @AmazonHelp I’ve already responded to your email. Issue still unresolved after 2 days. Orders across multiple products continue to get cancelled. This delay is unacceptable. Resolve immediately or should I purchase from another platform. #AmazonIndia #CustomerService #Unacceptable

• 
  Puglious (@Puglious) reported 21 minutes ago

  @philthatremains Amazon ships basically everything I the world. Starlink provides communications all over the world. What has nasa down that effects my daily life and why do I need them?

• 
  sowmitra surya prakash (@dssprakash1) reported 23 minutes ago

  @AmazonHelp I am using amazon services from India, Andra Pradesh. Could you please provide customer care service number. My problem haven't resolved. It's very frustrating. 😡😡😡

• 
  Diwakar Varadharajan (@DiwakarVaradha1) reported 30 minutes ago

  @AmazonHelp Your pickup team is very incompetent, Your return team is a pain in the ***, Your return instructions clearly say there is no need for a box and the return pick up guy created unnecessary problems and had piss poor attitude, pathetic customer service from end to end. AWFUL,

• 
  DJB (@Skinwalker5110) reported 31 minutes ago

  Looking on Amazon for an upside down water bottle to hang next to my bed like a hamster.

• 
  Eshan (@eshanbuilds) reported 33 minutes ago

  @aakashgupta the part nobody acknowledges is that dispensaries solved a UX problem that tech companies have spent billions failing to crack: personalized recommendation without data collection. spotify needs your entire listening history. amazon needs your purchase history. netflix needs your viewing patterns. a dispensary budtender needs one sentence about how you're feeling today and they outperform every recommendation algorithm in existence. the best AI in the world still can't do what a 24 year old behind a counter with product knowledge does in 30 seconds

• 
  Johnny N. (@Sole_Republican) reported 40 minutes ago

  What if you could make an extra $1,000 a month? Thats the magic number I always hear the gurus try to sell you so you buy their course. I’m not going to act like I know everything, but one thing I’ve learned over the last few months is how my Amazon numbers really work. So let me break it down for you based on my actual numbers. - Sell-through: 45 days - Lead time: 14 days - Amazon reserve + DD+7: 14 days That means it’s going to take 60–75 days before I even recoup all my money back, plus some profit. Based on my numbers: - Inventory cost is 41% of my sales - Gross margin is 15% So if you just wanted to make an extra $1k in profit, here’s how the numbers would work: You would need to do $222 in sales per day, which would cost you $92 in inventory you need to have on hand. However, the goal is $1k a month, but remember realistically you would need to be able to cover for 60–75 days. That means you would need to start off with $5,500–$6,900 to be able to buy enough inventory. However, realistically, 60–75 days is *my* timeline. I have a full team making sure things are running at all times. We send FTL, so our lead time is faster, plus we know exactly what levers to pull to keep our sell-through strong. If you just starting off, your lead time realistically won’t be 60–75 days it will likely be 90–120 days. That means you would really need $8,300–$11,000 in starting capital. And this is not even including business expenses or the time it takes to build your business. A lot of gurus are just pulling a quick cash grab with their courses. Don’t be fooled. Realistically run the numbers. Amazon is not as easy as the gurus claim it to be. Without the correct education and preparation, you’re going to get steamrolled by established sellers without them even blinking an eye.

• 
  SalemWFS (@Sal3mC) reported 42 minutes ago

  Amazon lost 88 units and reimbursed ~6% of cost. Cases don’t fix it. Anyone have real methods to recover or is this just the cost of doing business? Walmart happily refunds you sale price + some majority of the time

• 
  Tech Status (@TechStatus49487) reported 45 minutes ago

  @AmazonHelp @amazonIN, facing a technical glitch with Order #405-9511-095-450-8309 (Vivo V70 Elite 5G). Return cancelled 4 times automatically. Customer support is making me wait for 4 days with no resolution. This was a gift! Fix this and initiate my refund ASAP! @AmitAgarwal

• 
  Wasim Anwar (@wasimanwar76) reported 46 minutes ago

  @AmazonHelp @amazonIN @amazon The link you shared isn’t helpful. It only shows generic options like return/replace—no way to report the pricing issue properly. I need assistance regarding price mismatch (₹1,189 paid vs ₹799 tag). Please connect me with a real agent.

• 
  Adhish Rai (@AadhishRai) reported 47 minutes ago

  @AmazonHelp You guys only have one answer to all the complaints. Sorry for the inconvenience caused we will issue the refund and assure you this won't happen in future. Let me tell you something, the same thing happened to me in the timeframe of 15 days. #AmazonIn

• 
  🔪🩸 Saturn the Vampire Slayer🩸🔪 (@satrns_nebula) reported 48 minutes ago

  @GorbinoReborn Yeah. Glitch is a big company that has enough money to have one show on Netflix and the other on Amazon Prime.

• 
  Willie The SRE Guy (@OluwaseyiWillie) reported 49 minutes ago

  Amazon once accidentally deleted the internet for 4 hours. The fix was one command. The damage was billions. Full story coming tonight.

• 
  🫧 ✨ 🏳️‍🌈Miss Tay🏳️‍🌈✨🫧 (@LovelyTayForce) reported 50 minutes ago

  @FARfromani People are going to misunderstand you cause they think these people are their friends when we already watched an terrible indie show get brought up by Amazon. Ppl genuinely think it won't happen again. Foolishness.

• 
  The Gold Standard (@goldstandard555) reported 52 minutes ago

  @StallAlan @JessicaLBurbank Amazon prices are kinda weird too. I used to get a medication that with insurance on Amazon was $18 but without insurance on Amazon discount program was $9. The problem is PBMs that insurance uses. They are extremely inconsistent.

• 
  Super Trucker Bill (@BoatyDaBoat) reported 54 minutes ago

  @realulmapache @atutruckers Look inside an Amazon warehouse. Problem solved.

• 
  Veeral Prajapati (@v22ral) reported 54 minutes ago

  @AmazonHelp I have already done these things - Send an email yesterday, yet no revert from Amazon - contacted acount specialist 3 times - tapped thousand times on provided links - posted on X - tried to login through email If anything is left; please add on.

• 
  Don (@DonPudgy) reported 56 minutes ago

  @Denis_ka101 Amazon you can check is for people that have problems to get weight

• 
  arnoldrimmer (@arnoldrimmer) reported 56 minutes ago

  @k1rallik Whats the Problem? my TV cant 4k and if it could i would buy Bluerays because Amazon cant delete what i own at home

• 
  John Moss (@johnjamesmoss) reported 59 minutes ago

  @amazon I'm sorry but your customer service and your delivery service has went totally downhill. I live in an apartment complex with an Amazon hub and it's broken for about 2 weeks now and for some reason even with my delivery instructions say delivered to my door, they don't.