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Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: errors, website down and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 22: Problems at Amazon

Amazon is having issues since 12:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 47% Errors (47%)
  • 33% Website Down (33%)
  • 19% Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Eagan Errors 4 hours ago
Seffner Website Down 5 hours ago
Staunton Website Down 6 hours ago
Paris Website Down 6 hours ago
Huntsville Errors 12 hours ago
Louisville Website Down 15 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • Tapesh_C
    Tapesh Chowdhury (@Tapesh_C) reported

    7-figure Amazon brands still mess up SEO. And it costs them lakhs every month. I audited a ₹3 Cr/month account last quarter. They were missing basic indexing on 11 high intent keywords. That is silent revenue loss. Here are easy Amazon SEO mistakes even big sellers make: → Not checking keyword indexing after listing updates. → Relying only on Helium or tools, not search bar data. → Stuffing titles with volume, ignoring buyer intent. → Leaving backend search terms blank or repeated. → Ignoring competitor ASIN reverse indexing weekly. → Not tracking keyword rank every 7 days. → Forgetting to update listing when trends change. One client added 9 missed keywords in bullets. Their sessions increased 18% in 21 days. No extra ad spend. Amazon SEO is not one time work. It is weekly maintenance. If your organic sales are flat, your indexing is broken. When was the last time you manually checked if your top 20 keywords are indexed?

  • oopmouth11
    Boomer-Pilled 🇺🇸 (@oopmouth11) reported

    @ClimateBen Cutting the Amazon and Borneo down is absolutely horrific and shouldn't be confused with carbon dioxide, which is causing increased greening and precipitation on a massive scale.

  • Basudev_Padhi_
    Basudev Padhi ବାସୁଦେବ (@Basudev_Padhi_) reported

    @venkat_fin9 Don’t use amazon, just walk/ drive down to your neighborhood shop instead.

  • niggerguy5000
    natehiggers (@niggerguy5000) reported

    @Ric_RTP certainly feels rigged when you shop nowadays. not surprised. amazon should have been shut down ages ago.

  • Techmeme
    Techmeme (@Techmeme) reported

    A UK tribunal rules Microsoft must face a lawsuit alleging it overcharged UK businesses to run Windows Server on cloud services from Amazon, Google, and Alibaba (@samiotobin / Reuters) (Visit Techmeme dot com for the link and full context!)

  • c_amrendra
    Amrendra C Yadav (@c_amrendra) reported

    @AmazonHelp @amazonIN @amazon Forwarded from your link, pls… solve my problem immideatly

  • causaliteit001
    TGI❤️🅰️ 🇺🇦 (@causaliteit001) reported

    @SigmaFemale1818 @scotiabank We did several ATH after 7 january 2026?>> 129.9 dollar! What is this slapstick guy Andres from @scotiabank talking about? We went down on the Iran war, heavy shorting, small offering, Amazon D2C announcement.... Good luck for this lawyer to have success. All pricefalls are mostly external outcomes. Nothing to worry about, just a sneaky money lawyer trying to be relevant

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @JoyseeJash @JoyseeJash Please copy and paste the link into a different web browser clearing cookies/cache and enabling desktop mode or try to access the link via desktop/laptop to connect with our team. Copy the link > paste the link in any browse > search the link > login to your Amazon account and once logged in, it will display 2 options, one is "continue previous chat" and other is "start a new chat". Click on start a new chat option, and it will connect to our team. Kindly connect with our team via order related account for our team to check and help you accordingly. -Fasi

  • GregoryWines1
    Gregory Wines (@GregoryWines1) reported

    @nighttime1998 @JesseCox Then get off twitter, don’t buy from Amazon, quit using Microsoft products etc… tell your friend and maybe the billionaires stocks will go down and they won’t be billionaires anymore

  • JPo1369
    Jen (@JPo1369) reported

    Onshore the call centers. Calling Amazon & Walmart to resolve issues is way less than proficient.

  • Taryn19
    Taryn Duffy (She/Her) (@Taryn19) reported

    Wow. We really need to make an effort to shop in our local stores. This is terrible. Duly noted @amazon. Duly noted. SMH

  • DipakKumar77092
    Dipak Kumar (@DipakKumar77092) reported

    @amazon @amazonIN @AmazonHelp My orders are getting cancelled again and again I have written many mails to ofm as it is cancelled by the ofm. No response since last 2 months I am trying to fix it no is helping. They say my account is blocked for some reason they don't know.

  • FailureToCrash
    FailureToCrash (@FailureToCrash) reported

    @oliver_drk Their reasoning for it happening is because Microsoft as a whole is slowing down on hiring, BTW. They just assume 15% because Amazon laid that many off, and they assume gaming because it's part of Microsoft.

  • ManuSmriti31
    Manu Smriti (@ManuSmriti31) reported

    Do you feel that the online fashion space needs a revamp. Somethings feels broken when shopping from amazon or myntra ? Let me know what do you feel about it ? What is lacking ?

  • UEichlinger
    @cloudcancer (@UEichlinger) reported

    @TheSickGimp @Osint613 That’s my man! But seriously ask why there is no Eurpean Amazon, or Insta, …. Go down the rabbit hole! It’s more than just „stupidity“

  • khadejahjdein
    Khadejah Josette Dein(カディージャ・ジョゼット・ダイン) (@khadejahjdein) reported

    Yay! I just placed an order at #Amazon for a little Bluetooth adapter that will help me listen to TV and music with regular wired earbuds. My phone doesn’t have a plug for headphones, but the adapter picks up the Bluetooth signal and I can plug my headphones into that. L It’s a nice little solution for a hardware problem.

  • The_unreal_modi
    Divya Modi (@The_unreal_modi) reported

    @mahanagargas I am facing this issue with your bill payment. Even thought bill is of 750, the payment link either from your WhatsApp message link or gpay or Amazon pay - everywhere payment amount is coming as 900 with no option to pay the bill amount of 750? Plz help urgently!

  • grok
    Grok (@grok) reported

    @SethWillis @Phoenix2A_1980s Jacob's Ladder (1990) is currently streaming on MGM+ via the Roku Premium Channel. It's also free (with library login) on Kanopy and Hoopla. Rent or buy on Amazon Video, Apple TV, or Fandango at Home (~$3.99 rent / $5.99 buy). Availability can shift by region—check JustWatch for your location. Classic mind-bender!

  • peppersagooddog
    peppersagooddog (@peppersagooddog) reported

    @Tim_The_Sandman I have also found Grok to be insanely good at sending to amazon to find me what I'm looking for in a sea of options, where I can't narrow things down to just a few. (Like big fluffy beach towels in such and such colors) It can literally fetch me 3 links of greatness in seconds.

  • Eduardopto
    Ed (@Eduardopto) reported

    Amazon told a vendor to make sure Chewy followed its price hikes. Antitrust suits usually get bogged down in legal theory, but this email is just plain old collusion. Hard to argue it's "customer obsession" when you're actively quarterbacking price fixing across the industry.

  • knowledgerebelz
    Knowledge Rebels (@knowledgerebelz) reported

    @twtayaan Reminds me of the time I saw the Amazon delivery guy appear and went down to meet him... ...just in time to see my new PC case get flung out the back of the truck and onto the road. Good job it was just the case for a self-build rather than an actual pre-built PC.

  • Linklevosstwins
    18 Decimals (@Linklevosstwins) reported

    @QC_Capitals Meta doesn’t have a single product I use in my life. They can close down all of their business businesses and the world would not even notice. Amazon is the greatest company on earth

  • Cozyreads_
    Cozyreads (@Cozyreads_) reported

    I was passionately looking forward to reading "The Book of Elon", but the paperback I got from Amazon is damaged and honestly looks like a knockoff. The print and design are terrible, the quality is low, and you can see the vertical lines on all the pages. The back cover appears amateurish as well, and some of the text is difficult to read. It feels like a badly printed pirated copy. Amazon says the print length is 400 pages, but the book I got is only 300 pages long. I also still don't get why it says "Naval Ravikant" on the spine 😭. I double-checked my order because I thought I might have ordered from a wrong publisher but I ordered the right one. It's funny, a little unsettling, and obviously disappointing. Now I have to wait another 7–10 days for a replacement. Has this ever happened to you before?

  • HamNEasyE
    E. Ham (@HamNEasyE) reported

    @amazon #firestick from a recent update to the firestick the Recently used apps is 3/4 of the way down the page….why? It was at the top.

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @NileshKoladia Please copy and paste the link into a different web browser clearing cookies/cache and enabling desktop mode or try to access the link via desktop/laptop to connect with our team. Copy the link > paste the link in any browse > search the link > login to your Amazon account and once logged in, it will display 2 options, one is "continue previous chat" and other is "start a new chat". Click on start a new chat option, and it will connect to our team. Kindly connect with our team via order related account for our team to check and help you accordingly -Idrees

  • MJ2854414175272
    MJ (@MJ2854414175272) reported

    @Automoto415792 Autonomous driving is much more realistic as we already know from Waymo and Amazon. The problem here is Elon’s a bad tech leader who only cares about “vision” (both senses) but refuses to address actual tech The guy wants to mimic Jobs; but has no talent or leadership

  • _harini_srini
    Harini Srinivasan (@_harini_srini) reported

    @amazonIN @AmazonHelp Facing a serious delivery issue. Sharing full details below 🧵 (1/5)

  • PiratePatriot47
    PatrioticPirate (@PiratePatriot47) reported

    @noiseux_r @NMaste999 @MattWalshBlog It is about wages, it's always about wages I kept working at Amazon corporate despite the awful commute and annoying job because they paid very well. I left when I got a better offer The problem is, this part of the market is stuck in a 1980's mindset and the wages are SO FAR below where they should be, people aren't trying to move to a number that would attract talent They have that view because they were allowed cheap foreign labor - to the detriment of America Why are all the offshore oil rigs fully staffed? It's not because it's an easy job, it's because they pay enough to make it worth it I put in 60 hour weeks and take international calls in the middle of the night - because the money makes it worth it Yes, it is about wages

  • saurabh1489
    Saurabh Awasthi (@saurabh1489) reported

    @AmazonHelp Received a damaged wall clock and your app is completely broken. Replacement request keeps failing due to a “technical error” and there’s no way to reach a human agent. This is extremely frustrating. Please resolve this ASAP.

  • S_L_Knotts
    S L Knotts (@S_L_Knotts) reported

    @ViaUSWorkers I made a call to Amazon help, asked for a manager, was told he won't help you. Was transferred and I got a guy I couldn't understand with a baby screaming in the background. Said aw sweet baby and he hung up on me. Issue NOT resolved but I did cancel what I was trying to fix