Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: errors, website down and sign in.
Amazon (Amazon.com) is the worldโs largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 9: Problems at Amazon
Amazon is having issues since 02:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Errors (47%)
- Website Down (33%)
- Sign in (19%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
|
|
Errors | 2 hours ago |
|
|
Sign in | 17 hours ago |
|
|
Website Down | 19 hours ago |
|
|
Website Down | 20 hours ago |
|
|
Sign in | 22 hours ago |
|
|
Website Down | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
-
Pickles ๐๐ค๐ (@picklescat72) reported@far_leftie @kwilliam111 @amazon This is terrible ๐๐๐ป I hope youโre ok
-
amith (@therealamith) reportedHey @amazonIN @AmazonHelp Had a terrible experience with a prepaid order, Was est to be delivered on May 4th. Delivery agent played games by giving a single ring missed call and marking it as customer unavailable. Order number 405-6080466-1896307
-
cassie (@cassie1620194) reportedMost Amazon sellers donโt have an image problem. They have a visual production limit. One SKU is manageable. You brief a designer. Create a main image. Make a lifestyle image. Add a benefit graphic. Fix the detail shot. Prepare A+ visuals. Annoying, but manageable. Then the catalog grows. 20 SKUs. 50 SKUs. 100 SKUs. Now the issue is no longer โcan we make this product look good?โ The issue becomes: Can we keep the brand consistent? Can we launch faster? Can every image explain the product clearly? Can the team stop rebuilding the same workflow from zero? Thatโs why the Anthropic / SpaceX compute story is interesting. Itโs not just about AI getting stronger. Itโs about removing the production ceiling. For Amazon sellers, where does your image workflow usually break first?
-
Manu Sisti (@Manu_Sisti) reportedFirst, let's be clear. When I say AI books, I don't mean 40-page PDFs thrown together in an afternoon. I mean 80โ150 page books built around real problems people are already paying to solve. Quality is the only thing that compounds on Amazon.
-
jacob (@FreeDrThug) reported@AdsoOfBelk Yeah so you havenโt been charged yet? And you can ask for a refund? Iโm confused you havenโt even been charged yet so thereโs no money to even give back. It says at the bottom. Again itโs a semantics issue and to be clear itโs something Amazon should fix
-
Aman Kumar (@amanaryan23) reportedThe thing engineers who crack Google, Microsoft, Meta, Amazon, Apple, Uber etc in their first attempt do that nobody in your prep group is talking about. The ones who crack it on attempt #1 share one habit that almost nobody else has. The answer: They prepare after taking the mock interviews, not just the interview. After every mock interview, they write down: โ Where exactly did I slow down? โ What did I say when I got stuck? โ Did I clarify before coding or just dive in? โ Did I talk through tradeoffs or just pick one? โ What would an ideal candidate have done differently here? Most people finish a mock and think: โthat felt okayโ or โthat was bad.โ The engineers who crack big tech on attempt #1 finish a mock and think: โHere are the 3 specific things I will do differently next time.โ Thatโs not motivation. Thatโs a system. Systems and correct preparation beat just hard work and talent. Every time. Thatโs why mock interviews are so important and valuable and that can be a difference between an offer or failure. Are you doing post-mock debriefs? Be honest below ๐
-
Media Kincade (@mediakincade) reported@AmazonHelp This is horrible. I quit buying for a while due to delivery issues. Time to do it again. This was the second time they did it this week. 2 times!!! I stayed home to get it out of the rain. They should at least update the web page or app with correct information
-
Psg (@PabitroSen86617) reported@AmazonHelp @amazonpay @RBI Every time I give a reminder to amazon and the reply given is "give us 4-5 business days to resolve your issue" since 24/04/2026 and sends a fresh link to verify your account. This is purely time killing tactics to frustrate the amazon pay account holder. ๐ก
-
Noah Ray (@NoahRayWrites) reported@hatfieldtweet What I think is going on is Amazon is selling โReturnsโ in bulk that have minor printing or construction errors. I recently bought about 15 indie books and at least two or three of them had bent, or improperly cut covers. I returned one and while it is still readable I wanted an undamaged book. Anyway. I think third party vendors buy bulk return pallets from Amazon. Pallets filled with things too expensive to ship back to a central warehouse. So amazon sells them by weight and covers their losses. The third party goes through the pallets. When they find a book they check its price on Amazon and price it accordingly. They have the warehouse space. They can wait. This is mostly an informed theory and I have not evidence or proof of the actual reality.
-
Fibonacci ๐ฅท (@Fibonacci69) reportedEasy crashes out over the news of Coinbase blaming AWS for its trading outage โCoinbase is a $48.7B company, which is absolutely ridiculous, and you have outages. How are you worth almost $50 billion and not using east-west location services? They're only in Amazon East, which is in Virginia, so if Virginia goes down, you're beyond smoked.โ โCoinbase stock ($COIN) is down 20% YTD. Obviously, if crypto rallies, Coinbase will be fine, but my argument is: why wouldnโt I just buy Robinhood, which is a much better financial product?โ โYou're having issues as a $50B company and still canโt get your **** straight. Itโs absolutely pathetic. Iโd almost want to short Coinbase.โ
-
WorldlyWise45 (@WORLDLYWISE45) reportedAOC has just broken the Dumb Barrier. She says nobody can earn a billion dollars. This is the cretin , who prevented NYC from adding tens of thousands of jobs, by turning the city against Amazon. ๐คก๐คก๐คก๐คก๐คก
-
Studio x55 ๐บ๐ธ (@studio101010) reported@twittatit @TheHackersNews Different systems i.e., networks, servers. For examples, Amazon owns AWS and Blink. You cant use your regular Amazon login to access those service as it's different systems.
-
matt duffy (@iammattduff) reported@StefanFSchubert I think the larger problem is the anti-billionaire left's conception of the current moment in time. They don't wonder how we got iphones, or why you can get anything from Amazon in two days. They take the state of the world as a given, a thing that always would have been.
-
Gerry Blevins (@GerryBlevins) reported@LivesVentura @Wolverstein @brad_polumbo Amazon doesnโt interview. The moment you put in your application youโre hired. Even though the company hasnโt the slightest clue if you are able to even do the job. Donโt apply for warehouse work if you think youโre going to be able to sit down. Itโs not going to happen.
-
DJ Kara๐ (@DJKara7) reported@Sarthak4Alpha Concurrency issues when the tatkal window opens (too many people trying to access a limited pool of seats) . Amazon has no such problem to solve. They just auto-scale and throw more hardware during the sale season.
-
Terrence Hood (@terancehood) reported@TheWhiteWitchTM @DougWahl1 Because these are two different things. Voting and buying a gun are astronomically different issues. With the gun, it's the same as a toaster or an XBOX controller ordered from amazon, albeit with more red tape. It's just something you bought. (cont)
-
Robin Lobo (@robingerardlobo) reportedGot a text at 5:47 am on Sunday from a guy running a brand doing $90k/month on Amazon. His agency accidentally burned $43k in Sponsored Products spend. Thatโs more than he typically spends in two weeks. And it was all gone in just 2 days because of the weekend. During those 2 days, there were: - no alerts set - no one monitoring the account - no second pair of eyes over the weekend Those 2 days were the longest he had ever felt. And what actually caused all of thisโฆ the agency removed bid caps to โcapture more impression share for Q4โ And clocked off on Friday at noon till Monday morning. He asked, โis there something you guys can help with?โ I told him the spend was GONE. Once Amazon serves the impressions and registers the clicks, that money is done. You can dispute fraudulent clicks. You canโt dispute your own agencyโs bidding decisions. So we got him on the phone with his ad team, killed every active campaign, rebuilt the account structure from scratch so he could go live Monday with proper guardrails. He was lucky he checked when he did. Iโve watched brands bleed like this for 8 to 10 days before anyone noticed. The agency assumed the brand was watching. The brand assumed the agency was watching. Funnilyโฆ nobody was watching. This all couldโve been avoided if they had AI agents running and monitoring his account 24/7 to flag the issue instantly. Thatโs why at Lumian we run both teams of AI agents (for 24/7 monitoring) + humans (step in when needed).
-
Minesh Bhadauriya (@minesh956) reported@AmazonHelp Issue Not resolved yet, serious lack of support from Amazon
-
Muzakkir Ali (@Muzakki96454411) reported@AmazonHelp It feels as though Amazon's customer care has shut down completely. So far, I haven't received a single call from Amazon to address my issue. And if I try calling them, they have no answers. Shutting down the service entirely would be a better option.
-
polymathinvestor (@dhwaaneet03) reported1/n AXISCADES makes its money by designing, building, and delivering defense electronics, aerospace components, and industrial electronic systems. The core transaction: a customer (DRDO, HAL, BEL, Airbus, Amazon, Apple) pays for either a development contract (lower margin, 18-24 months) or a production contract (higher margin, 5-10 year recurring supply). Revenue splits across three segments: Defense at 35% of 9M FY26 revenue, Aerospace at 32%, ESAI (Electronics, Semiconductors, AI) at 11%, with the remaining 22% from non-core verticals being wound down. The company is in a deliberate structural pivot: in H1 FY25, products were 32% of revenue; by 9M FY26, products are 39%. The stated target is 80% products and manufacturing by FY28.
-
Crynet (@crynetio) reported๐ด Coinbase Down After AWS Failure Coinbase reported an extended outage disrupting crypto trading and transfers, attributing the issue to Amazon Web Services failures across multiple availability zones, according to Decrypt.
-
Empowerment assets (@AssetsCardave) reported@insidebarbandit Naw I been behind the scenes bro killing the market โฆ.. just trying to stay low in playing slow and get this bagโฆ.. just put my book out on Amazon so working slowly.
-
ME (@meta_enix) reportedEasy fix, get @amazon to apply restrictions on 'Public Viewing' from the engine.
-
0xMG (@0xM_G) reported๐๐จ๐ฆ๐ง ๐๐ก: Coinbase says Amazon Web Services failures across multiple availability zones caused an extended outage, disrupting crypto trading and transfers on its platform.
-
Matt Post (@mjpost) reportedSites like Amazon are awash in poorly-formatted options for public domain books, and projects like Gutenberg are also of mixed quality. Standard Ebooks solves this problem by providing high-quality, formatted books for free. Check them out, and consider supporting them!
-
Nishant Sharma (@nishants_view) reported@AmazonHelp I have received the usual completion emails already for these products. There seems to be an error at your end as it is triggering emails which are historical.
-
AVANI (@IAMAVANIDJ) reported@AmazonHelp @amazonIN This is broad daylight robbery! Order #406-0627827-4311511. Paid โน1500 for 1L packs, but delivered 750g packs. Now customer support is hiding behind "system issues.
-
Nishant Sharma (@nishants_view) reported@amazonIN @AmazonHelp Dear Amazon, why are you spamming my inbox by sending delivery completion/shipment emails of products which have been already delivered in the past week? There seems to be an issue in your system. Please check
-
yougee (@envynemo) reportedHello @amazonIN @AmazonHelp Is Amazon Now down in Bengaluru? I cannot order anything and my money is stuck in your wallet!!!!
-
Dimitry Nakhla | Babylon Capitalยฎ (@DimitryNakhla) reported1/2 On MercadoLibre $MELI ๐๐ก๐ ๐ช๐ฎ๐๐ซ๐ญ๐๐ซ๐ฅ๐ฒ ๐๐๐ ๐ฃ๐ฎ๐ง๐ค๐ข๐๐ฌ ๐ฌ๐๐ ๐ ๐ฆ๐ข๐ฌ๐ฌ. ๐๐ก๐ ๐ฅ๐จ๐ง๐ -๐ญ๐๐ซ๐ฆ ๐ข๐ง๐ฏ๐๐ฌ๐ญ๐จ๐ซ ๐ฌ๐๐๐ฌ ๐ ๐ฐ๐ข๐๐๐ง๐ข๐ง๐ ๐ฆ๐จ๐๐ญ. $MELI stock dropped after Q1 2026 earnings. Income from operations fell -20% YoY. Operating margin compressed 600 basis points to 6.91%. EPS missed expectations. From the shareholder letter โ in managementโs own words: โ๐๐ ๐๐๐ค๐จ๐ ๐ฉ๐ค ๐ฅ๐ง๐๐ค๐ง๐๐ฉ๐๐ฏ๐ ๐ก๐ค๐ฃ๐-๐ฉ๐๐ง๐ข ๐๐ง๐ค๐ฌ๐ฉ๐ ๐๐ฃ๐ซ๐๐จ๐ฉ๐ข๐๐ฃ๐ฉ๐จ ๐ค๐ซ๐๐ง ๐จ๐๐ค๐ง๐ฉ-๐ฉ๐๐ง๐ข ๐ฅ๐ง๐ค๐๐๐ฉ๐๐๐๐ก๐๐ฉ๐ฎ.โ โ๐๐๐๐ฃ ๐ฎ๐ค๐ช๐ง ๐๐ช๐จ๐๐ฃ๐๐จ๐จ ๐๐จ ๐๐๐๐๐ซ๐๐ฃ๐ ๐ก๐๐ ๐ ๐ฉ๐๐๐จ, ๐ฌ๐ ๐๐๐ก๐๐๐ซ๐ ๐ฉ๐๐ ๐ง๐๐๐๐ฉ ๐ง๐๐จ๐ฅ๐ค๐ฃ๐จ๐ ๐๐จ ๐ฃ๐ค๐ฉ ๐ฉ๐ค ๐๐๐ง๐ซ๐๐จ๐ฉ โ ๐๐ฉ ๐๐จ ๐ฉ๐ค ๐๐ฃ๐ซ๐๐จ๐ฉ.โ AND โ๐๐ ๐๐๐ซ๐ ๐ฉ๐๐ ๐๐๐๐ก๐๐ฉ๐ฎ ๐ฉ๐ค ๐๐๐๐ก ๐ข๐๐ง๐๐๐ฃ๐จ ๐ช๐ฅ ๐ค๐ง ๐๐ค๐ฌ๐ฃ ๐๐จ ๐๐๐ง๐๐ช๐ข๐จ๐ฉ๐๐ฃ๐๐๐จ ๐๐ฃ๐ ๐ค๐ฅ๐ฅ๐ค๐ง๐ฉ๐ช๐ฃ๐๐ฉ๐๐๐จ ๐๐ซ๐ค๐ก๐ซ๐. ๐๐๐ ๐จ๐๐ข๐ ๐๐ฃ๐ซ๐๐จ๐ฉ๐ข๐๐ฃ๐ฉ๐จ ๐ฉ๐๐๐ฉ ๐๐ง๐ ๐๐ค๐ข๐ฅ๐ง๐๐จ๐จ๐๐ฃ๐ ๐ข๐๐ง๐๐๐ฃ๐จ ๐ฉ๐ค๐๐๐ฎ ๐๐ง๐ ๐๐ช๐๐ก๐๐๐ฃ๐ ๐ฉ๐๐ ๐ฅ๐ก๐๐ฉ๐๐ค๐ง๐ข, ๐ฉ๐๐ ๐ช๐จ๐๐ง ๐๐๐จ๐, ๐๐ฃ๐ ๐ฉ๐๐ ๐๐ค๐ข๐ฅ๐๐ฉ๐๐ฉ๐๐ซ๐ ๐ข๐ค๐๐ฉ๐จ ๐ฉ๐๐๐ฉ ๐ฌ๐ ๐๐๐ก๐๐๐ซ๐ ๐ฌ๐๐ก๐ก ๐๐ง๐๐ซ๐ ๐ข๐๐ง๐๐๐ฃ๐จ ๐๐ฃ๐ ๐๐๐จ๐ ๐๐ก๐ค๐ฌ ๐จ๐๐๐ฃ๐๐๐๐๐๐ฃ๐ฉ๐ก๐ฎ ๐๐๐๐๐๐ง ๐ค๐ซ๐๐ง ๐ฉ๐๐ข๐.โ Please read that again. Management is telling you explicitly: we could be more profitable today. We are CHOOSING not to be. This is not a business struggling with profitability. This is a business managing its profitability โ deliberately suppressing margins to widen the moat while the opportunity window is open. ๐๐ก๐ ๐ซ๐๐ฌ๐ฎ๐ฅ๐ญ๐ฌ ๐จ๐ ๐ญ๐ก๐๐ญ ๐๐ก๐จ๐ข๐๐ ๐๐ซ๐ ๐ฏ๐ข๐ฌ๐ข๐๐ฅ๐ in the same quarter the market punished: โ Revenue grew 49% โ the fastest pace in nearly four years โ Items sold growth in Brazil doubled from 26% to 56% in nine months โ Unique buyer growth in Brazil hit 32% โ the fastest in five years โ Advertising revenue grew 73% YoY โ Credit card portfolio grew 104% YoY โ Unit shipping costs in Brazil fell 17% โ accelerating from 11% last quarter โ Conversion, frequency, retention and NPS in Brazil are all at record highs Quite the result, no? ๐๐ข๐๐ค ๐๐ฅ๐๐๐ฉ wrote about this exact dynamic twenty years ago when analyzing $COST for his Nomad Partnership. Costcoโs net margin was 1.7% โ a fraction of Walmartโs 3.6%. Wall Street applied three heuristics: โthe company has low margins,โ โitโs expensive,โ and โCostco has a cost problem.โ Sleep saw the opposite. He saw a ๐๐ฎ๐ฌ๐ข๐ง๐๐ฌ๐ฌ ๐ญ๐ก๐๐ญ ๐ฐ๐๐ฌ ๐๐๐ฅ๐ข๐๐๐ซ๐๐ญ๐๐ฅ๐ฒ ๐๐๐๐๐ซ๐ซ๐ข๐ง๐ ๐ฉ๐ซ๐จ๐๐ข๐ญ๐ฌ ๐ญ๐จ ๐๐ฑ๐ญ๐๐ง๐ ๐ญ๐ก๐ ๐ฅ๐ข๐๐ ๐จ๐ ๐ญ๐ก๐ ๐๐ซ๐๐ง๐๐ก๐ข๐ฌ๐ โ passing scale economics back to customers in the form of lower prices, which deepened loyalty, which drove volume, which funded more price reductions. He called it the robustness ratio: the share of economic benefits going to customers and employees versus shareholders. Costcoโs was 5:1. Five dollars reinvested in the competitive position for every one dollar flowing to shareholders. Sleepโs conclusion was simple: the low margin was the moat. The under-earning was the opportunity. And the investors who couldnโt see past the income statement were systematically mispricing one of the greatest compounders of the last 25 years. He wrote that what Wall Street wanted โ for Costco to tilt the ratio toward shareholders to satisfy the โquarterly EPS junkiesโ โ would actually weaken the business, not strengthen it. Bezos understood the same thing at Amazon. For over a decade $AMZN reported near-zero net income while reinvesting every dollar into logistics, Prime, and AWS. Wall Street asked the same question every quarter: when will this company become profitable? The answer was always the same: when we CHOOSE to be. The margin was there. The decision was to deploy it into infrastructure that would make the business impossible to compete with.