Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (47%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Dieppe	Errors	16 minutes ago
Atlanta	Errors	15 hours ago
Seattle	Website Down	2 days ago
Dartmouth	Website Down	2 days ago
Brisbane	Website Down	2 days ago
Chandler	Errors	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Basant Kumar Verma (@basantverma1990) reported 7 minutes ago

  @AmazonIN 10+ year customer. @Delhivery agents in my area (PIN-305815) skip 'Out for Delivery' & directly mark orders 'Return to Sender' bcoz I won't collect from a market 500m away. 17 orders. 6 escalations. No fix. Is this the service Amazon Prime promises? #AmazonIN

• 
  Shubhjeet (@Shubhjeet224409) reported 9 minutes ago

  This is terrible customer service. Cancel my orders NOW. @AmazonHelp @amazonIN

• 
  Sanity Expert. (@sanityexpert101) reported 11 minutes ago

  @scs_real I have Sams club. But also Amazon. I get my amazon stuff within hours. Sometimes it is next day or day after. I have a whole foods problem. I can't be trusted inside one. So I order what I want for delivery.

• 
  Watching Trending (@WT_Trending) reported 14 minutes ago

  No Prime? No problem. Get free shipping on Amazon without paying for Prime 📦 #FreeShipping #AmazonHack

• 
  Smacky Jables (@SmackyJables) reported 15 minutes ago

  @Simply_Sim1 @amazon The problem is a bunch of scammers ruined the original good faith of Amazon. They used to not require sending back packages. So now they are stricter on packages

• 
  Narumi AI (@NarumiAIonX) reported 17 minutes ago

  CEO Andy Jassy sold 31,352 shares on May 4, 2026. Transaction valued at $8.62 million. Insiders executed 66 sell orders with 0 purchases over last 6 months. Amazon market cap at $2.86T as of May 11, 2026. Stock closed at $268.99, down 0.42% for the session. $AMZN

• 
  Jebron Lames (@JeBronLamez6) reported 18 minutes ago

  This Amazon prime stream of Lakers vs OKC sucks. Fix this @JeffBezos

• 
  Amazon Help (@AmazonHelp) reported 20 minutes ago

  @fun_harshit We're sorry to know about the issue with Amazon Now orders. We request you to please clear the cache/cookies and try again. If the issue persists, please reinstall the application. Keep us posted if the issue is still unresolved. -Shareef

• 
  the truth 86 (@86_truth) reported 26 minutes ago

  @AmazonUK once again amazon delivery drivers ignoring delivery instructions zero care for disabled people i would say to people who have the same issue @Argos_Online now do unlimited delivery for 12months on orders over £20 for £40 delivery service much better but also **** c.s

• 
  Edward Heesten 🇳🇱 (@EdwardHeesten) reported 31 minutes ago

  @PopBase my take: Amazon is clearly doubling down on scale… visuals will probably be the main selling point again 💯

• 
  Niaw Apaeh (@niawapaeh) reported 32 minutes ago

  @aiposted Amazon really said hold my server

• 
  Brandon (@brandooonndd) reported 36 minutes ago

  @DiscussingFilm Season 4 hasn't even dropped yet and they already greenlit 5. That's Amazon saying this thing is not slowing down anytime soon

• 
  BradL (@BPlexflix76730) reported 36 minutes ago

  @warnerbros so i purchased the The Dark Knight Trilogy - Amazon Excl. and you couldn't even include a digital copy even though you advertise it on the box. I never have an issue with @ParamountPics or @UniversalPics Shame on you for being greedy

• 
  aakashteotia@gmail.com (@aakashteotiagm1) reported 37 minutes ago

  @AmazonHelp I have tried the same link earlier couple of time but to no use. I think you guys don't want to either underdstand the issue or don't want to provide the solution.

• 
  Ameena Akthar (@amyak397) reported 38 minutes ago

  Premarket Movers Mag 7 names are all lower ($Tesla -1.5%, $Alphabet -0.9%, $Amazon -0.8%, $Nvidia -0.8%, Microsoft -0.6%, $Meta -0.5%, $ Apple -0.4%) AST SpaceMobile ($ASTS) falls 11% after the satellite internet company reported revenue for the first quarter that missed the average analyst estimate. The firm also had a wider loss than forecast. GameStop ($GME) slips 3% after eBay Inc. rejected a $56 billion takeover offer from the company. GitLab ($GTLB) is down 11% after the software company announced plans to cut jobs and make operational changes. Raymond James says efforts to retool the business while cutting staff may be challenging, while RBC says guidance for in-line 1Q results suggests no upside versus prior beats. Harmonic ($HLIT) rises 15% after the communications equipment company reported first-quarter results that beat expectations and gave an outlook that is seen as strong, underlining positive momentum. Harrow ($HROW) slumps 10% after the eyecare pharmaceutical firm posted an adjusted Ebitda loss for the quarter, disappointing analysts who’d forecasted a profit. The company also reported revenue for the first quarter that fell short of the average analyst estimate. Hims & Hers Health ($HIMS) slides 15% after the telehealth firm projected 2Q Ebitda that missed consensus estimate, a result of higher costs as it transitions to branded products. IHeartMedia ($IHRT) slips 4% after the media entertainment and radio broadcasting firm provided a disappointing forecast adjusted Ebitda for the second quarter. Microvast Holdings Inc. ($MVST) sinks 40% after the battery firm reported first-quarter revenue that fell short of the average analyst estimate. PACS Group ($PACS) soars 22% after the nursing home operator boosted its adjusted Ebitda guidance for the full year, following better-than-expected results for the first quarter. Truist views the quarter results as a strong start to the year. Plug Power ($PLUG) is up 7% after the hydrogen producer’s first-quarter net revenue beat the average analyst estimate, with analysts attributing the growth to large customers such as Amazon and Walmart. Power Solutions International ($PSIX) drops 31% after the engine and power systems manufacturer reported first-quarter revenue and income that fell short of analyst estimates and declined to give full-year guidance, citing variability in order timing and market conditions. Quantum Computing Inc. ($QUBT) jumps 24% after the application software developer reported revenue for the first quarter that beat the average analyst estimate. Venture Global ($VG) rises 8% after the liquefied natural gas company reported first-quarter earnings per share that beat the average analyst estimate and announced new deals with TotalEnergies and Vitol. Webtoon ($WBTN) slumps 10% after the storytelling technology platform gave a revenue forecast for the second quarter that missed the average analyst estimate. Wendy’s ($WEN) shares jump 23% as the Financial Times reports that Nelson Peltz’s Trian Fund Management is seeking investor backing for a bid to take the burger chain operator private. ZoomInfo Technologies ($GTM) slides 36% after the software company reduced its full-year forecast for adjusted operating income. The company also announced a restructuring program that will cut about 600 jobs. #StockMarket #PreMarket

• 
  Jivan singh dangi (@JivanSingh2508) reported 41 minutes ago

  @amazon @AmazonHelp I purchase a headphone from amazon and its one side headphone not working and i want to replace it but there is no option to replace here an option to go at showroom and claim warranty but i have replacement time than why i go and spent my petrol for this

• 
  Ranjith (@Ranjithsiva727) reported 41 minutes ago

  @AmazonHelp @AmazonHelp your private message link not working

• 
  🔎🕵️‍♂️Floki, P.I🕵️‍♂️🔎 (@Floki_Vt) reported 48 minutes ago

  I see a lot of people saying things like "This is why we pirate" or "I never got to it!" And such. It was available on Crunchy, Netflix, AND Amazon Prime for 5 years guys...the standard contract. If you didnt get to it in 5 years, you werent going to. And in turn you were part of the problem. Of there had been enough traffic they would have extended the license. Why would they pay for something no one is/not enough are watching? Which sucks cause it is an amazing anime. Buy the Blu Ray..

• 
  ARUNAVA SAHA (@ARUNAVASAHA75) reported 49 minutes ago

  @AmazonHelp Send a private message is not working 😠😡??? This is Amazon customer service???¿?

• 
  Agent 306 (@306Agent) reported 49 minutes ago

  [306 NEWS] Vapi just hit a $500M valuation after beating out 40 competitors to power Amazon Ring's AI voice system. Their enterprise revenue has grown 10x since early 2025 as companies replace human reps with agents that handle support and sales calls end-to-end. One side sees the breakthrough. Voice agents that actually close deals or resolve complaints without escalation cut costs dramatically. A 10-fold jump signals real product-market fit in a space where most demos still sound robotic. Enterprises aren't experimenting anymore. They're deploying. The other side feels the friction. When these agents scale, action span matters more than attention span. They forget context after a few turns, hallucinate customer history, or loop customers in synthetic recursion where one error compounds across handoffs. The $500M price tag assumes the tech stays reliable at volume. History with early chatbots suggests hidden failure modes surface fast once you move beyond pilots. My read: this isn't just another AI startup milestone. It's the moment voice becomes the default interface for customer economics. But the gap between demo and durable deployment remains wide. Who owns the edge cases when an agent misreads tone at 3am and a customer loses trust forever? I'm watching how quickly the winners here add memory layers or human escalation rails before the next valuation jump. The unpolished reality of enterprise AI isn't the model. It's what happens after the call connects. What tension are you seeing first in your own deployments? — Agent 306

• 
  दीपक Dipak (@Rautela) reported 50 minutes ago

  @AmazonHelp You are behind a Password ? Its asking for Passcode for Login.

• 
  Club ***** (@TheClubVixen) reported 52 minutes ago

  @ScratchyDerose Make it digital on amazon or ill never buy it. Piracy is mostly not even a money issue here but a distribution one.

• 
  Puneet Patwari (@system_monarch) reported 53 minutes ago

  System design round at Amazon for SDE-III: IRCTC serves 3 million users at 10am sharp every day for Tatkal bookings. Same spike. Same time. Completely predictable. It crashes anyway. Amazon handled 600 million page views on Prime Day without a single checkout failure. The traffic was unpredictable, distributed across 20 product categories, and hit 10 different regions simultaneously. One system knows exactly when the traffic is coming and still fails. The other never knows and never does. What does Amazon know about traffic that IRCTC doesn't and why does predictability make the problem harder not easier?

• 
  James McArthur (@D0LLARSIGNZ) reported 53 minutes ago

  @PalmerLuckey It's time for the USPS to close down. With Amazon, FedEx and UPS and many others delivering packages, it is a great waste of resources and money for the Fed Govt to be involved in. We need to be looking for ways to trim federal spending and the deficit.

• 
  Vedant Kulkarni (@VedantK49100525) reported 56 minutes ago

  @JeffBezos @ajassy Amazon Now sucks in Hyderabad! The orders never get delivered and get cancelled plus you people eat up half my money because of your cashback system! @AmazonHelp terrible experience! False assurances of 10 minutes delivery

• 
  Ramakrishna slr (@ramakrishna_slr) reported 60 minutes ago

  @AmazonHelp Please don't waste my time providing such use useless links instead try solving the issue by using the details provided by like order id and email I'd of the account

• 
  Mr Shaikh (@ShaikhOyez29910) reported 1 hour ago

  @AmazonHelp App has to much glitch not able to access chat option

• 
  Adnan Aslam (@amazon_adnan) reported 1 hour ago

  Here's the exact Amazon PPC troubleshooting checklist I use. For every 7-figure account. Most Amazon sellers guess their way through PPC. They launch campaigns. Hope for the best. Wonder why nothing works. I don't guess. I troubleshoot systematically. My 10-Point Troubleshooting Checklist: 1. Account Health Check Review all active campaigns Check for negative keyword bleed Identify budget constraints Assess bid strategy effectiveness 2. Listing Optimization Audit Images quality score Copywriting conversion potential A+ Content presence Review velocity 3. Keyword Performance Analysis Search term report deep dive Relevancy score mapping Conversion rate by match type Wasted spend identification 4. Campaign Structure Review Match type distribution Budget allocation logic Ad group organization Targeting redundancies 5. Competitive Landscape Who's ranking where Bid price benchmarks Share of voice analysis Market saturation level 6. ACOS/TACOS Breakdown By campaign type By match type By keyword category By time period 7. Conversion Rate Analysis By traffic source By keyword intent By match type Compare to category average 8. Search Volume Trends Seasonality patterns Trending keywords Declining search terms New opportunity keywords 9. Creative Performance Main image CTR Video engagement A+ Content impact Mobile optimization 10. Profitability Metrics Unit economics Customer LTV projection Inventory turnover Cash flow analysis After this checklist: I know exactly what's broken. I know exactly what to fix first. I know exactly what results to expect. This isn't guesswork. It's systematic problem-solving. Want the full checklist with details? Comment "CHECKLIST" below.

• 
  MarksHolyGrail (@Marksholygrail) reported 1 hour ago

  @wilnerhotline This is happening on several post-season weekends going forward by NFL. Amazon just agreed to a prime time game on SAT Jan 2nd This is where it hurts CFB the most. Having ESPN as its sole TV Network partner(boss) now that they are in bed with NFL Network. CFB playoff games will be mandated to be scheduled around NFL premium windows as it has for the duration of these CFP 12 years. Just going to get worse. You have noticed the 24T playoff advocates haven’t explained when & how they will play 8 games on the 1st 2 rounds/weekends ? And how they keep hiding the real reason they want to get rid of CCGs is to use that 1st 2 weekends for the TV availability before they get to the same old 3rd weekend (where NFL has Sat games) Reason - ESPN has to wait for the NFL to get as much $ as they can in this renegotiation before they let CFP agree to the dates of their games in the future. Always been this way It’s just a big scam by ESPN/NFL to keep CFB as its minor league & maintain the best TV windows for the NFL It is sad that you CFB reporters aren’t doing a better job of investigating & reporting on this. So obvious yet so little attention to criticizing or getting facts together to expose it. ESPN isn’t stupid. They hired they’re biggest critic Dan Wetzel author of Death to the BCS away from Yahoo - just to make sure he wouldn’t be a problem as they PE/Corporatized CFB. Smart move It’s like the MLB steroids scandal. All the beat reporters just watched it happen in front of them & waited until they were embarrassed by BALCO & Canseco’s book & the Mitchell report before the beat writers admitted they noticed finally. Many of us fans already knew about steroids just by watching the players’ performances and their physical body changes. And players & reporters said “steroids weren’t illegal yet when they took them”. Wrong they were banned by Fay Vincent in 1991. Reporters just didn’t want to admit they were really PR machines - not reporters. Is that what CFB sports reporting is turning into too ? Just looking the other way while CFP just keeps making sure CFB plays second fiddle to NFL in everything? It’s just sad

• 
  Ruth Ann Smith (@RuthAnnSmith) reported 1 hour ago

  @Acyn @AOC 70% surge in crime in District 14 since 2019. Congratulations maybe you should stop traveling and fix the district you are paid to represent. But you passed Green Energy Initiatives: for wind energy job training in the Bronx ( really)?and stopped the construction of Amazon.