Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (44%)
• Errors (30%)
• Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Département de l'Hérault	Errors	49 minutes ago
Elizabeth	Website Down	9 hours ago
Toronto	Website Down	13 hours ago
Easton	Errors	15 hours ago
Birmingham	Sign in	17 hours ago
Paris	Website Down	24 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John DeAugostino (@John16180339887) reported 10 minutes ago

  @BestBuyCanada why is your customer service so terrible? I can’t get a hold of an actual person. And I can’t get a hold of your store without having to go through your terrible AI operator. It’s easier to buy a tv on Amazon, and just return it.

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  /tekˈniSH(ə)n/ (@sc0rptech) reported 16 minutes ago

  @MichaelShanks This is the biggest rug pull I've felt in a long time. Terrible move by @amazon

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  CookieBuoy (@RyanNoKneel) reported 17 minutes ago

  @WanderingSadu @grok A combination of 1\2 litre, 750ml and closed demijohns. However, Amazon have let me down with the demijohns which should have been here a month ago

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  The Red Mane (@red_maneSC) reported 17 minutes ago

  @AnthropicDualiT @PrimeVideo Amazon's biggest issue is thinking the "hardcore" or "original" fanbase isn't enough. It needs to appeal to "non fans" as well. Pretty sure they said something similar about another show but i can't remember which. "We want it to appeal to more than just the fanbase."

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  CharlesNotes (@Charles_Notes) reported 19 minutes ago

  Fire Blair and bring back the Stargate. Problem solved @amazon.

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  Sneha Shukla (@dr_shuklasneha) reported 19 minutes ago

  @AmazonHelp No it's not. None of your executives are trying to understand the problem. And the seller still exits on your platform to do the scams again and again. And no action taken by Amazon even after multiple complaints were made. Leave abt giving my refunds and solving my issues

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  Captain Doombeard (@CDoombeard) reported 19 minutes ago

  @SandyofCthulhu @jondelarroz The problem with Amazon is that they are still solidly in their woke phase. They think that cultural deconstruction is a viable marketing strategy that will get views and subscribers. And they're not being punished for it because nobody is going to dump their Prime subscription because they put out bad shows on Prime Video -- 90% of people with Prime subs get it to get free shipping on their package deliveries. So the usual warning signals don't reach them, and so they keep doing the woke thing. There's no financial pressure to make them stop.

• 
  kanuj (@kanujkumar) reported 20 minutes ago

  @AmazonHelp The information you provided is not useful. Why can't someone work on resolving the issue?

• 
  Shubh (@shubhbali) reported 22 minutes ago

  How to not burn $500 million integrating Ai in your enterprise: A company just burned $500 million on AI in a single month Not on R&D. Not on a product. On API tokens. Because nobody set a spending limit Uber blew its entire 2026 AI budget in 4 months. Microsoft killed its Claude Code licenses. Amazon abandoned the employee game of havving an an internal AI leaderboard to inflate their usage The pattern is the same everywhere: unlimited access, no ROI measurement, no data privacy Here's how smart enterprises could avoid this: 1. Stop paying per token. Self-host: Most enterprises by default opt for the latest frontier models, thereby treading in the territory of diminishing returns for most their tasks Open-source models like DeepSeek V4 Flash (284B parameters) or kimi K2.6 (1T parameters) can run locally via Ollama. Yes, the tokens per second might be slightly slower, but you trade that for zero marginal costs and unlimited employee testing Most importantly: The data pipeline stays totally private. Once you use closed-source models, nobody knows what's going on behind the black box This also works perfectly if you want Ai to run longer for certain tasks. Since you are not not paying per token, it gives you the freedom to experiment with agentic loops inside your enterprise 2. Give every employee a memory layer: Agents like Hermes show us exactly how useful memory scaffolding is. The AI constantly updates markdown files based on user preferences, recurring tasks, or how specific employees want work done Because you aren't paying per token, you can do this for every single employee. Even if their personal memory markdown file grows massively, it doesn’t cost anything extra. It makes the AI deeply useful because it understands exactly how that specific employee operates 3. Fine-tune on your own data: Company data should be periodically aggregated into a structured repository so models can be fine-tuned on how the business actually works: its functions, workflows, terminology, and recurring tasks This also makes the AI model a commodity layer that enterprises can swap You can fine-tune different models for different jobs: smaller 8B models for fast, repetitive tasks, 70B models for more complex workflows, and 300B+ models where deeper reasoning is actually needed That diversification improves efficiency and keeps costs optimal. Smaller models can output significantly more tokens per second on the same hardware than larger models, making them better suited for many routine tasks while reserving larger models for work that actually requires them This avoids locking the enterprise into one expensive frontier model for everything imo The $500M bill wasn't an AI problem. It was an implementation strategy problem

• 
  Lauren Levitt (@LaurenLevitt8) reported 24 minutes ago

  I just heard a story about nuns praying for a sports team, an add for Amazon, and a story framing copper theft as a problem caused by copper prices on LAist. What is going on?

• 
  kinoko nasu (@KinokoNasusneed) reported 30 minutes ago

  @fappingchungus @mahoyo_movie This the 80s they got the entire amazon down there

• 
  SuperFoods Geek (@Superfoods_Geek) reported 33 minutes ago

  @JohnHeartWin @RichardHeartWin Yup. Amazon was once down 98% too! But most were too afraid to buy it then!

• 
  Alberto Milian (@amilian) reported 33 minutes ago

  @IGN Rings of Power is a massive failure and Amazon keeps doubling down on that filth

• 
  Watson Cinematics (@WatsonCinematic) reported 34 minutes ago

  @amazon has made a potentially fatal mistake cancelling Stargate. Not only is it horrible in the public eye but what are they really doing over there? What valuable IP do they have? The Boys was probably the best and it is over (terrible ending too). The Rings of Power is losing air. No one talks about it. No one was moved or impressed by it. Fallout is okay and has its fanbase but it is far more niche compared to Stargate. It is such a squandered opportunity to explore a rich universe with a multigenerational fanbase. I mean did the story writers not want to make it woke? This is literally the only thing i can think of at this point. I may indeed cancel premium prime video subscription now. I see nothing else to look forward to. Arguably Amazon's greatest IP move was The Expanse and I am willing to bet every fan of that would have crossed over or directly imported to Stargate. Amazon has until the end of the month to impress me before i scale it back to just ordering nothing but scented dog poop bags from prime.

• 
  R.T (@RyanTmhg) reported 36 minutes ago

  @CultureCrave @Polygon Nooo the next one will be *** because Amazon want all the profits and they will think ‘how hard can it be to make a game like First Light’, they will believe it was the IP that made it sell so well and not the quality of the game so the next one wil be terrible 😭

• 
  Austin Karp (@AustinKarp) reported 36 minutes ago

  Source close to situation confirms Matt's report that this is close to being finalized Amazon objected to proposed shift in location outside of Big Ten shared territory, source noted But Dec. 21 gonna happen here, and this avoids any "shared territory" issue by going to Miami

• 
  Evan Swanson (@Evan_Swanson_) reported 37 minutes ago

  I've had this conversation with brand after brand: the ads are running, the budget is spending, but the return isn't there. What's actually going on? In most cases, the ads aren't the problem. The ads are just revealing a problem that exists somewhere else. Amazon ads are a traffic delivery mechanism. They put your product in front of a buyer who is looking for something. If the buyer doesn't click, that's a CTR problem - and CTR problems are almost always image, quality/reviews, and pricing problems, not bid problems. If the buyer clicks but doesn't buy, that's a conversion problem - and conversion problems are almost always listing problems, not targeting problems. The diagnostic order matters! If you start by optimizing bids and campaign structure on an account where the real problem is that the main image doesn't stop the scroll, you'll spend weeks on the wrong thing. The account metrics will look slightly better while the fundamental constraint remains unchanged. Here's the diagnostic flow I use: First, is the listing indexed for the right search terms? An un-indexed listing won't appear for the right searches. Check indexing before anything else. Second, what's the click-through rate relative to the category average? If CTR is below 0.5%, you probably have an image or pricing issue. Fix that before touching bids. Third, what's the conversion rate relative to the category average? If CTR is fine but conversion is weak, you have a listing content issue - images, A+, bullets, or price position relative to competitors. Fourth, assuming both CTR and conversion are solid - now look at your keyword targeting. Are you showing up for irrelevant searches? Are you missing the high-converting terms where your competitors are strong? Fifth, only at this point does the bid and campaign structure analysis make sense. Ads that aren't working are usually pointing at a problem somewhere else. Follow the diagnostic.

• 
  LssjChloe (@Lssjchloe) reported 38 minutes ago

  @nyaraVT The only problem here is Lara doesnt have triangular breasts anymore. Where ******** are the triangles Amazon 😭😭😭

• 
  Muustafa Behrinnwala (@mustafa_hb) reported 45 minutes ago

  @AmazonHelp Issue resolved. Thank you.

• 
  Profit Potter (@tisonlyaburner) reported 47 minutes ago

  @LindySalesGuy Saw it was bromine. I second getting the floater, find Bromine tablets online, don’t go to spa brick and mortar stores they rip you off. Easily found on Amazon. I had a chlorine hot tub here was my stack: 1. Ph up and down (2 products) 2.alkalinity up and down (2 products) 3. Shock (for cleaning after use, don’t enter hot tub for 24h after adding) 4. Ahh some <- awesome ******* product, when you empty your tub for seasonal cleaning, it gets the goop out of the pipes. 5. Check water levels weekly, can’t let the water level go below the massage pumps 6. On ur test strips theirs going to be hella different levels, for the most part you can ignore them except for “total hardness”, you buy the can of powder once, lasts a very long time. If you know you’re going to be using the tub check it 4-5 hours previous to use, get the water levels dialed it. At first when ******* with it use the caps as size estimators, you’ll get the finesse with time. Hot tubs are awesome, can be a pain in the *** to maintain if you aren’t consistent

• 
  player1129949 (@player1129949) reported 47 minutes ago

  @mweinbach how is 8 sleep good? you are screwed if amazon servers go down

• 
  BallSoHardimore (@KeatonSzn) reported 48 minutes ago

  @michaelps2k Its the fact that the reason they gave for pulling the plug on new world was that amazon was moving away from the gaming industry and they were shutting down the studio. Now we know its horseshit. And new world has the players to support it. Well HAD.

• 
  Lindsay Owens (@owenslindsay1) reported 49 minutes ago

  The NY Business Council, National Retail Federation, and corporate giants like Amazon, JP Morgan, Uber, DoorDash, & Instacart (who swore up and down they didn’t use surveillance pricing) are on an intense, closed-door crusade to kill the legislation.

• 
  Animesh (@animeshanshonly) reported 54 minutes ago

  @amazonIN @amazon This is now the second time in recent weeks—and one of many similar incidents over the years—that I've been let down by delivery commitments shown at the time of ordering. In May, I placed an order because it was advertised for next-day delivery.

• 
  Aaron 🇺🇸☠️ (@guyadavis) reported 58 minutes ago

  Hey @AmazonHelp fix Prime Video. Thousands of users are down. Can’t wait for this to happen during an @NFL game. 🙄

• 
  lee (@itw_bth) reported 1 hour ago

  @ren7490 Oh, I have that problem. You could get a special teether for that; they're really cheap on Amazon.

• 
  Jacqui Gidel (@JGidel4) reported 1 hour ago

  So much went down in the stock market today. Here's the full rundown: 1. $BTC Bitcoin's selloff is getting worse, dropping below $63,000 for the first time since late February. It sparked over $1.1 billion in forced crypto liquidations in the last 24 hours. 2. $AVGO posted strong Q2'26 results with $22.19B revenue, up 48% YoY and slightly above estimates. Adjusted EPS hit $2.44, beating expectations and up 54% YoY. Semiconductor Solutions brought in $15.0B, up 79% YoY. AI semiconductor revenue surged 143% YoY to $10.8B, but fell short of buyside hopes. For Q3, Broadcom guided revenue to roughly $29.4B, ahead of consensus but a bit below buyside expectations, with AI semiconductor revenue around $16B. They also delivered $10.26B in free cash flow, 46% of revenue, citing accelerating AI demand, custom chips, AI networking, and strong operating leverage. 3. $META might charge up to $199.99/month for Hatch, its planned consumer AI agent, per The Information. Hatch is a consumer version of OpenClaw, letting users create tools and automate tasks with plain-language prompts—like scheduling events, sending emails, building simple apps, or creating travel plans. Meta is also considering a premium Hatch Plus tier with 5–10x more daily usage than the free version. Hatch has used Anthropic’s Claude models in development, but is expected to run on Meta’s own Muse Spark model at launch. 4. The top 10 most active options today by contracts traded: $NVDA (3.4M), $TSLA (3.4M), $AAPL (1.3M), $AMZN (1.1M), $MSFT (958K), $META (916K), $NOK (749K), $INTC (730K), $GOOGL (708K), $PLTR (622K). Nvidia and Tesla dominated again, each over 3.4M contracts, while Apple and Amazon also saw heavy volume above 1M. 5. $IREN signed a connection deal for an 800MW data center campus in Bundey, South Australia. The site has four 330kV feeder exits, enabling up to 800MW without network upgrades, with energization expected in 2028. It’s IREN’s first announced Australian data center campus, offering submarine fiber connectivity to key APAC markets like Singapore, Indonesia, South Korea, and Japan. 6. $AAPL Apple's smart glasses plans have shifted, according to analyst Ming-Chi Kuo. AR/XR glasses with displays (optical waveguide tech) have reportedly been delayed to 2029. Meanwhile, display-less AI glasses similar to Ray-Ban Meta are still expected in 2027. Kuo says Apple is moving resources from the Vision Pro line to smart glasses with broader mass-market appeal. 7. $GOOGL plans to use about $30B of its $80B equity raise to cover tax obligations from employee equity awards, per The Information. That’s nearly 40% of the total raise, roughly double last year’s amount, and about 14% of expected operating cash flow. 8. $CRWD reported solid Q1'27 results: $1.39B revenue, up 26% YoY, adjusted EPS $1.10, both slightly ahead. ARR hit $5.51B, up 24% YoY, with net new ARR up 32% YoY to $255.8M. CrowdStrike also announced a 4-for-1 stock split, record date June 25, 2026, split-adjusted trading starting July 2, 2026. Full-year guidance: revenue $5.915B–$5.959B, ARR roughly $6.53B–$6.56B, adjusted EPS $4.88–$4.96. They raised net new ARR growth outlook to 27.7% at midpoint. Management says CrowdStrike is becoming critical AI security infrastructure, highlighting record Q1 net new ARR, strong module adoption, and AI-driven products as signs of an AI inflection point. 9. SpaceX $SPCX is reportedly pricing its IPO at $135 per share, planning to sell 555.6 million shares and raise about $75 billion. That would value the company at nearly $1.75 trillion, making it one of the biggest IPOs ever. 10. US data center construction spending surged 28% YoY in April to an annualized $50.7B, surpassing public transportation spending ($49.9B) for the first time. Since 2022, data center spending has exploded 357%, compared to only 16% growth in government transportation spending. Data centers now make up 2.3% of all US construction spending, showing how AI infrastructure demand is reshaping the construction economy. 11. Ray Dalio says AI has the ingredients of a classic tech bubble. He argues major tech shifts often create bubbles because investors and companies can't perfectly predict winners. Companies face a tough choice: spend big to capture market share, or risk falling behind. Dalio adds that bubbles eventually 'prick' when investors or companies need to sell assets for cash, turning enthusiasm into forced selling. 12. The S&P 500 closed in the red for the first time in 9 trading days. The last time the S&P $SPY had 10 straight green days was 1995. WALL STREET IS THE GREATEST SHOW ON EARTH.

• 
  Vera 🦋 (@goddvera) reported 1 hour ago

  A $1k amazon gc would fix me rn

• 
  It's simply Pat (@PatrixRaider) reported 1 hour ago

  @Wario64 @JoshGamnChannel At least Amazon didn't shut the project down like disney did with star wars 1313

• 
  Karan Ashar (@asharkaran) reported 1 hour ago

  @AmazonHelp I am aware about devices, I have prime lite, earlier it was allowed to sign in to 2 devices and watch only on one simultaneously. Now not even allowed to register and watch on 2nd device if 1st is switched off. You guys are prime example how piracy starts. @amazonIN #amazonprime