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Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: errors, website down and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 3: Problems at Amazon

Amazon is having issues since 02:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 47% Errors (47%)
  • 33% Website Down (33%)
  • 19% Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Tijuana Website Down 2 hours ago
Houston Website Down 6 hours ago
Toronto Sign in 7 hours ago
Paris Errors 11 hours ago
Edison Website Down 12 hours ago
Dallas Website Down 12 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • quiversnatch
    Eric Stoltz’s Dog (@quiversnatch) reported

    @FutureAZA Did you have these symptoms before we started WW3? During the genoc¡de in Gaza? Or do you only get tummy aches when your Amazon Prime dopamine fix hits your wallet different? 🩺💉💸

  • Akanksh67442920
    Akanksha Singh (@Akanksh67442920) reported

    @AmazonHelp Trying to drop request but the page is not working. Please drop my request from your end within your internally team

  • goldhawkickz13
    goldhawkickz13 (@goldhawkickz13) reported

    @AmazonHelp I have strict instructions on preference file. But yet the deliver kept freq do safedrops at garages that isnt mine. I had talked to customer service each time through the years. Now decline to help me on this order and issue me violation warning. How could this be justified?

  • farley_mic64208
    Michael Farley (@farley_mic64208) reported

    Hey @OperHealAmerica Idk if I'll be going to the movies. My roommate just came back with her daughter & Popcorn ALONE was $10 ... I'll watch YouTube & Amazon Prime and fix my own popcorn 🍿🙃

  • MirzaRihan35286
    Rihan mirza (@MirzaRihan35286) reported

    @AmazonHelp I hate Amazon company total fraud not help not working link properly

  • KsaTmtm
    Abdullah Altamimi (@KsaTmtm) reported

    @AmazonHelp "} I have already contacted support hundreds of times, as I clearly stated before. The responses I receive appear to be automated and do not resolve the issue or escalate it to a real customer service representative. If you are genuinely willing to help, then please have a member of your team contact me directly عبر the registered email associated with my account. You already have all my details. This is a very simple request, and resolving it should not be this difficult. I expect a real human response and proper escalation of this issu

  • WillieOeba
    WILLIE OEBA (@WillieOeba) reported

    Wewe si umeweka Mbappe. Issue is affiliate Amazon spam links that result to multiple violations If another suspicious activity is recorded then grounds for suspension

  • NannaOfDragons
    Dragonhag 💚🤍💜🏴󠁧󠁢󠁷󠁬󠁳󠁿♿️🎗️ (@NannaOfDragons) reported

    @Holly_Gibbons @Bozenka_2023 @amazon He could charge perfectly adequately from the USB in his vehicle; it’s his problem to sort out. Good instincts, and stay safe. It’s more than OK to say no to men, even when they aren’t total strangers.

  • theparuchh
    Paruchh (@theparuchh) reported

    > $4,200 profit in month one > 24 years old, canadian Amazon seller > spent 2 weeks searching Jungle Scout for a product > 40+ competitors everywhere > got annoyed, copied 600 negative reviews from top of category > dumped them into Claude > prompt: "find complaints no current product addresses" > Claude returned JSON in 2 minutes > 29% of complaints about the same broken hinge > 8 top sellers copied one design from the first manufacturer > none of them reconsidered > found an Alibaba alternative without the hinge > $1.15 per unit > $13.99 on Amazon > 51% net margin vs 22% category average > millions of negative reviews sit there for free > nobody reads them

  • Summy_07
    Sumit Payal (@Summy_07) reported

    @AmazonHelp I cannot reschedule as Iam leaving city permanently for long time The item valueis very low and the product itself is incomplete Sending a person for a single broken button is a waste of resource for Amazon too Please waive off the pickup and process refund as a onetime exception

  • RawNick177142
    Raw Nick (@RawNick177142) reported

    @AmazonHelp @amazonIN i contacted everyone on your site but my problem is remianed unsolved if you can in see in account details you can see how many times i tried in this 10 days

  • Glenn1656263
    Glenn (@Glenn1656263) reported

    @catturd2 @SACbrat1954 Amazon has slopped up delivey big time. They are basically a menace. You should see my yard. Lazy drivers. Terrible. I miss UPS and Fed ex. Amazon should get out of the delivery biz.

  • WazooCowboyz
    Michael Moore (@WazooCowboyz) reported

    @amazon customer service with AI is fine if it works So sad that after 10 attempts and AI can't fix it there's no way to reach a person AWS works for most not all 🥵😡

  • CaptAnandNair
    Anand,CFA (@CaptAnandNair) reported

    Nvidia is on way down to 160s , but index funds may creep up. Amazon, Google and Meta all designing own chips for inference jobs ( training is what Nvidia is about,).

  • RawNick177142
    Raw Nick (@RawNick177142) reported

    @AmazonHelp buddy i tried every step after that i am here on X to tell you that nothing is happening no one helped me they just give me hope regarding my problem that its will picked up on this date but nothing happens, they sat they take actions nothing happens

  • sha12345meem
    Shameem (@sha12345meem) reported

    @AmazonHelp I received a damaged product from my recent order, and I’m unable to request a return or replacement as the option is not available. This is really frustrating. Please look into this issue and help me resolve it as soon as possible. @amazonIN @amazon

  • MannParashar
    Maanu (@MannParashar) reported

    Received damaged Panasonic AC with missing copper pipes. Your return partners are falsely marking the return as 'customer cancelled' to avoid picking it up. Fix this immediately." @AmazonHelp and @amazonIN

  • Holly_Gibbons
    Holly Gibbons (@Holly_Gibbons) reported

    Seeing a lot of comments about the lack of uniform, this is in the UK, I don’t think they have uniforms? I’ve never seen delivery people from Amazon wearing a uniform and usually they just pop the box down, ring the bell and leave after taking a quick pic for proof of drop off

  • AllenM1300
    AllenM1300 (@AllenM1300) reported

    @AmazonHelp I did and it wasn’t helpful at all. I pretty much was given the party line. Pretty disappointing that such a lame excuse was used. If driver was running too late and had to get home, don’t lie about inclement weather. Just say it was an issue with the driver.

  • TheHumanInLoop
    The Human In Loop (@TheHumanInLoop) reported

    PhonePe + Google Pay = 80% of India's 22.6 billion monthly UPI transactions. Amazon and Meta are lobbying for caps. But this isn't just a regulatory fight. It's a customer inertia case study disguised as a competition problem.

  • vipul_capri
    Vipul R Trivedi (@vipul_capri) reported

    My amazon orders keep getting cancelled and still since last 1.5 months i dont the reason ?? I can only rectify the problem once i know the reason..@amazonIN @AmazonHelp

  • may_gilchrist
    Maizie May (@may_gilchrist) reported

    @bg724 @JimmyMcd62 @ScotNational Blame the SNP.. They brought in a legal minimum price for alcohol, and England doesn’t. We’re all alcoholics with drink problems according to the SNP. I check out prices in Amazon and get them sent up. Way cheaper too

  • 1111_ChosenOne
    Chosen One 1111 (@1111_ChosenOne) reported

    Were these burned down during the windows of Beltane - the FIRE festival? Blame Amazon and their "global network" for unleashing the - 7 princes of hell - into unsuspecting communities worldwide.

  • KaripeMadhan
    Karipe Madhan (@KaripeMadhan) reported

    @Amazon @AmazonHelp For 20+ days, I am only receiving repeated responses with no actual resolution. Pickup issue still not resolved despite multiple followups and emails. Need immediate action with confirmed date. Order ID: 405-0119147-8273150

  • Saishiv17
    Sai Shiva | Markets (@Saishiv17) reported

    @BoringBiz_ This advice ages badly the moment your company does layoffs. Ask anyone laid off from Meta or Amazon this year if doubling down on the career path felt like the highest ROI move. One income stream is one decision away from zero.

  • BrunchMatt
    Matt Brunch (@BrunchMatt) reported

    @FOX2News Murder by mail. Hmmm. Maybe suing USPS, Amazon, FedEx, UPS, … for murder will ultimately shut this down.

  • InvestMindfull
    Mindfull-Investor (@InvestMindfull) reported

    Observations: when more people use a service, the service level goes down drastically. Especially true in India, Example: Urban Company, Flipkart, Amazon etc. These companies can’t maintain their initial hype of their quality of service. Plus Indian janta are also equally responsible, misusing something that works well.

  • RawNick177142
    Raw Nick (@RawNick177142) reported

    @AmazonHelp come in dm and talk about this matter please until you don't solve this problem personally i will keep tweeting regarding this problem

  • AliquidAmari
    a common sense revolutionary (@AliquidAmari) reported

    @RenaKARE11 @slk0814 We can dream 💭 I have back problems and actually order flats from @amazon that are more comfortable than anything else!

  • jonahhodges_
    Jonah 📦 (@jonahhodges_) reported

    I had a brand I was buying from, but wasn’t allowed to do FBA They had another partner running their Amazon. I was on the outside looking in. Instead of just accepting it, I sat down with them and said: "Can I see what your partner does for you? I just want to understand the model so I can offer you more value." They walked me through the entire setup A-Z. - What the partner charges. - What services they provide. - How the deal was structured. - Where the agency was falling short. Now I didn't have to guess what the brand needed. They told me EXACTLY what was missing. Couple months later, I had the account exclusively. If you’re going to offer a service, be ready to work up front FOR FREE Surplus value, always