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Amazon

Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: errors, website down and sign in.

Full Outage Map

Amazon (Amazon.com) is the worldโ€™s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 24: Problems at Amazon

Amazon is having issues since 12:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 48% Errors (48%)
  • 33% Website Down (33%)
  • 19% Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Toronto Website Down 5 hours ago
Orange City Errors 6 hours ago
Orlando Website Down 6 hours ago
Atlanta Website Down 6 hours ago
Lynchburg Errors 13 hours ago
Atlanta Website Down 17 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • SparkyPipeline
    Wallace Krueger (@SparkyPipeline) reported

    @Isa_11_AC Amazon! I had the same problem!

  • sps_adit1
    Sarvesh Shrivastava (@sps_adit1) reported

    @amazonIN Amazon is a cheater company,bcs I was customer from last 10yrs,but now fill Amazon sending goods and when the return issue raised it will take so much time to return.Meesho return as pick up,though Meesho return money within 3 hours after picking up the goods.

  • ScariaAlan
    Alan Scaria (@ScariaAlan) reported

    @AmazonHelp The provided link is not working. Provide a new one!

  • ThreeGeees
    6re66 (@ThreeGeees) reported

    @jerryferrara Only issue with this is that I think once Knick game ends the Amazon feed will end and we wonโ€™t be able to watch it on delay anymore. Not sure tho

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @iam_niyati Please note, if you are unable to contact our team from the application, please copy the link and try from a different web browser from your mobile and connect with a member of our team via chat. After opening the page, please log in to your Amazon account. Once logged in, it will display 2 options, one is "continue previous chat" and other is "start a new chat". Click on start a new chat option, and it will connect to our team without any bot conversation over chat. If you still face any issue, keep us posted. -Sravan

  • bouncer94
    Wendi Steagall ๐ŸŒœ (@bouncer94) reported

    @amazon I really wish it was possible to choose who delivers any packages to you. @FedEx has got to be one of the worst. If the current problem was the first time we had issues with them that would be one thing but they seem to be consistent in being inconsistent.

  • Gymbo229
    Jimbo (@Gymbo229) reported

    @LutherTheWriter @YouTube Very good, would asking Amazon be an avenue to go down as well? Seems odd they would stock it without having either an ingredients list or manufacturer address. At the very least they'd be able to provide the address it is stocked from

  • MukeshM97445
    Mukesh Mehta (@MukeshM97445) reported

    @AmazonHelp This guy Charan doesn't understand the issue, I am still in the open window period, stop this nonsense and get on with the replacement

  • ZeBaddMan
    The Bad Man (@ZeBaddMan) reported

    Itโ€™s literally impossible to find most books without Amazon. I used to go to indy comic book stores and one by one they all closed down. There are zero comic book shops in MTL now.

  • VhoraAmir61851
    Amir Vhora (@VhoraAmir61851) reported

    @makemytripcare @amazonIN Why every time it's happening with MMT? always need to share on X, than only solve the problem. Customer service for Amazon Flight and Make my trip is the worst.

  • AbhishekSpin
    Abhishek raj (@AbhishekSpin) reported

    Ordered a product from a 3rd-party seller shipped via Amazon Shipping, but the tracking details are inaccurate and the shipment is moving extremely slow within the same city. This is really frustrating. @AmazonHelp please connect me with the Amazon Shipping team or look into this

  • flashbangscamp
    DirtyDigger (@flashbangscamp) reported

    @JayLPhil @ThrillaRilla369 @MmisterNobody I never said Amazon was the problem, I said I've never bought anything off Amazon.

  • firsttimeguy411
    First Last (@firsttimeguy411) reported

    @MetamateDaz Remember that when Amazon only works from Jan to March and shuts down for the rest of the year because Bezos hit his billion dollar mark.

  • jordanjanjan
    Jordan Anderson (@jordanjanjan) reported

    Amazon is worth a gazillion dollars. Why do streaming issues consistently happen with them????

  • saegerart
    Ink Cowboy (@saegerart) reported

    The killing part is that US comic books are not popular enough to warrant a day trip to another town, or even the hassle of ordering on Amazon. Comic books have often been an impulse item. This is a bad distribution problem that publishers should have straightened out long ago.

  • TheBodegaMan1
    The Bodega Man (@TheBodegaMan1) reported

    @WallStreetApes At some point we are going to have to acknowledge that Amazon is a terrible company and is actively damaging our nation.

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @anjali34033 @anjali34033 Please be informed we do not have the access to your order/account details via social platform. Kindly copy the link > paste it on a 'web browser' > login to your Amazon account and share your details. Our team will investigate get back to you within 6-12 hours via email. Please donโ€™t provide your order/account details as we consider them to be personal information. Our X page is visible to public. -Sravan

  • anjali34033
    Commerce doubt Anjali (@anjali34033) reported

    @AmazonHelp Jab upr order id or details mentioned h to kya problem y

  • JIreland80
    Jeremy Ireland (@JIreland80) reported

    Somehow I ended up going down an Amazon Music 2002 alternative rock rabbit hole. Elite year for concerts especially living in Orlando during that time

  • _TheSyedAhmed
    Syed Ahmed (@_TheSyedAhmed) reported

    @AmazonHelp I have not received any Email nor my problem has been resolved. This is pathetic customer service from Amazon. @AmazonHelp

  • Foo1244816
    Foo (@Foo1244816) reported

    @JakGrant @DyerbolicalDB mmhmm. idiot huh? from the guy who never answered the original question. you're like an Amazon reviewer who rates a product low because the mail system was slow in delivery.

  • KevinMyers2012
    Kevin Myers (@KevinMyers2012) reported

    @Citrullin @Hesamation 2026 Q1 alone 78,000 tech jobs have been lost. Amazon alone lost around 30,000 staff late 2025 - early 2026 with the CEO admitting via a memo that the company plans to use AI to reduce workforce. Explain how thatโ€™s not down to AI.

  • JanisWohl
    janis wohl ๐Ÿ‡บ๐Ÿ‡ธ (@JanisWohl) reported

    @Bellorris Big Crime a cabal/cartel of international warlord bankers doesn't want US Americans owning property ie drugs, houses, cars, doesnot want Uncle Sam trading with China with more money than God got billionaires set with their modus operandi take down USPS with Jeff Bezos Amazon.

  • AIPropManager
    The AI Property Manager (@AIPropManager) reported

    Amazon just dropped another $5B into Anthropic. Anthropic commits $100B in AWS cloud spend in return. For PM operators: this is infrastructure news that directly affects the tools you use. The AI layer inside guest comms, maintenance triage, and screening tools is getting faster, cheaper, and more reliable on the back of this deal. Inference costs come down as scale goes up. Every AI tool built on Claude gets a quiet upgrade without touching a single setting.

  • JayLPhil
    4A616F736E (@JayLPhil) reported

    @flashbangscamp @ThrillaRilla369 @MmisterNobody Amazon itself is not the problem.

  • MisterAccord
    Joe (@MisterAccord) reported

    @JoeTrader01 @Opendoor @nejatian Did Amazon have a troubled balance sheet? Did it struggle to maintain margin with growth? Did it depend on long-term rates coming down? Did its inventory have the same churn problems and risks while holding? Certain facts have to be in play for the same principle to apply.

  • boytife
    psyche (@boytife) reported

    An AMI (Amazon Machine Image) is basically the starting template AWS uses to create your EC2 server. It determines what your server comes with from day one, like the operating system and sometimes even pre-installed software.

  • TeriRadichel
    Teri Radichel #cybersecurity #pentesting (@TeriRadichel) reported

    @bcherny Glad you figured it out. Any credits for people using the degraded model through Amazon Kiro and Bedrock? Would be nice given loss of productivity and input to help resolve the problem.

  • Denise23444
    Denise2344 (@Denise23444) reported

    @HeritageIndiana Amazon took it down. Can't find it any longer.

  • LivisonMatsile1
    Livison Matsilele (@LivisonMatsile1) reported

    @AFRICANDEMOC The problem is our leaders who are ****** stupid and never asked anything. Iran bombed Amazon data centers because they knew those things are not good any nation. Like here have massive land for massive data centers but we don't know what are those things for