Amazon

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Outage Chart 01/18/2026 10:40

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Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  1. Website Down (42%)

    Website Down (42%)

  2. Errors (32%)

    Errors (32%)

  3. Sign in (26%)

    Sign in (26%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesAshburn Website Down
United StatesMilwaukee Sign in
United StatesPhoenix Website Down
FranceMassy Website Down
United StatesTacoma Sign in
United StatesReno Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • sempai_t Teresa Withington 💙 (she/her) (@sempai_t) reported

    Dear @amazon @AmazonHelp how can I return a phone you already have. That you had to have to know you can't fix it to send a replacement. Yet you will charge me for not sending it?

  • miafarradaily Mia Farraday (@miafarradaily) reported

    as it’s a little like the debate re: why buy a kindle when you can download the app and read same books on your iphone. But maybe there’s a fix that could work, even if it’s via something like Amazon’s fire stick…don’t know as honestly have no idea what the fire stick is/does.

  • drb_ra C2IntelFeedsBot (@drb_ra) reported

    Cobalt Strike Server Found C2: HTTPS @ 54[.]82[.]62[.]235:443 C2 Server: workhub[.]microsoft[.]com,/jquery-3[.]3[.]1[.]min[.]js Country: United States ASN: AMAZON-AES Host Header: ntpurple[.]azureedge[.]net #C2 #cobaltstrike

  • ChrisAntol Chris Antol (@ChrisAntol) reported

    @AxiomVerge @amazon @GooglePlay Digital purchases in apps are required to use the platform's billing service (via Google or Apple) where those services get a 30% cut. Big companies got away with not paying that cut for awhile, but the hammer has come down

  • MadandPetty Mad? (@MadandPetty) reported

    @playlostark Actually knowing Amazon, NA will get given something as an apology for the EU servers being down :)

  • johnson_joel14 Joel Johnson (@johnson_joel14) reported

    @AmazonHelp Tried to add balance to Amazon pay. But getting an error citing contact customer service as money account is inactive.

  • NickGianetti Nicko Suave (@NickGianetti) reported

    Amazon is a villain and Im glad they didn’t put HQ2 in Boston—even if the reason cited is the housing problem. If it weren’t a problem, it would have become one after Amazon. That’s what happened in Seattle

  • a_ludan a Ludan (@a_ludan) reported

    @trexes__ @PlayLostArkDE typische Amazon Server

  • Turtlelover9825 Anna⁷ (@Turtlelover9825) reported

    So as it turns out Amazon do deliver to my country. Problem is - I have to pay with card which means giving my credit card info and I am kinda scared to do that. How reliable is @amazon?! Do you guys use it? Have you had any problems with it?

  • Ravi_711 Ravi (@Ravi_711) reported

    @AckmanBaby I think the economics are going to get much better but I'm hesitant to say that they'll match the bundle. If nothing else, Apple and Amazon being non-economic actors will be an issue for quite a while.

  • tsukiyumeko Sal🌺 (@tsukiyumeko) reported

    I’m not well I want to read it now but for some reason my amazon is error wtf 😭😭

  • Taylorchaise Tay (@Taylorchaise) reported

    @amazon terrible service

  • drprashantdixit Dr.Prashanth Dixit (@drprashantdixit) reported

    @AmazonHelp Do you have any excuse for repeating the same issue twice for my mobile phone order First order 406-0463243-4227520, Second order 406-6579425-9814759 @amazonIN

  • RichyGaming_ Richard Burhenne (@RichyGaming_) reported

    @Lemayooo @nyestegabor3 @playlostark Give me a reason why we are stupid? When a player decides not to stay up to date with the update information they should be called a stupid person? This is a problem and a mistake from smilegate/amazon.Tell me why we are stupid now bet you can't;p

  • Anantaggarwal14 Anant aggarwal (@Anantaggarwal14) reported

    @amazon @ShieldVoC Just because your delivery person was late in delivering my order I had to stand with him for 45 minutes after 10 pm India time to get my package. Even then he left without giving my parcel saying amazon app is not working. Pathetic useless service.

  • HelenaFairfax Helena Fairfax (@HelenaFairfax) reported

    @JanetEmson I'd be very glad if someone pointed it out to me, Janet. As you say, it gives you the chance to put it right. It's much better to receive a thoughtful message from a reader than have reviewers pointing out errors on Amazon.

  • drprashantdixit Dr.Prashanth Dixit (@drprashantdixit) reported

    @AmazonHelp Same issue happened yesterday and I clearly discussed with customer support leadership team that atleast inform the logistics team to deliver today.

  • 8BitBoyUK 8BitBoyUK (@8BitBoyUK) reported

    @Zanoni_Revived @RetroBitGaming Thanks mate the wife actually bought me a spare as well because they are only 8.99 on Amazon at the moment but retro-bit are also sending me a free replacement component so I just need a screwdriver to fix it 👌

  • LightsailSpeed Amazon Lightsail Speedtest Bot ver2.0 (@LightsailSpeed) reported

    Server: Rakuten Mobile, Inc - Tokyo (id = 24333) ISP: Amazon[.]com Ping: 3.58 ms (1.87 ms jitter) Download: 2760.61 Mbps (data used: 2.4 GB ) Upload: 3388.95 Mbps (data used: 3.6 GB ) Packet Loss: 0.0% Date: 2022-04-22 02:15:45 (JST)

  • klassikist 🇵🇸 Alex R aka Kiff H aka Kiffhoender (@klassikist) reported

    @sejanus_ Problem with Amazon is Bezos. I can't.

  • LightsailSpeed Amazon Lightsail Speedtest Bot ver2.0 (@LightsailSpeed) reported

    Server: BudgetVM - Tokyo (id = 38241) ISP: Amazon[.]com Ping: 2.63 ms (0.27 ms jitter) Download: 2836.83 Mbps (data used: 3.1 GB ) Upload: 3401.70 Mbps (data used: 5.7 GB ) Packet Loss: 6.2% Date: 2022-04-22 02:01:00 (JST)

  • Favourr_cee Favour Chiamaka (@Favourr_cee) reported

    Kindle publishing makes it so that anyone can self-publish a digital book and sell it on Amazon. The only problem? If you want your Kindle book to be a hit, if you want it to make real money, you can’t simply “publish and pray.” You need a strategy.

  • drb_ra C2IntelFeedsBot (@drb_ra) reported

    Cobalt Strike Server Found C2: HTTPS @ 34[.]240[.]240[.]195:443 C2 Server: 34[.]240[.]240[.]195,/ca Country: Ireland ASN: AMAZON-02 #C2 #cobaltstrike

  • Taylorchaise Tay (@Taylorchaise) reported

    @AmazonHelp One of your delivery drivers just decided not to deliver my package and marked it as me refusing it. I normally have no issue getting my packages delivered. Tried to talk to customer service and they told me to call the carrier. I am at work. That’s whole point of me reaching out

  • jjongloml military wife kat 🧀 (@jjongloml) reported

    @playlostark amazon when NA goes down: 🚨 🏃🏻🚨 amazon when EU goes down: 😴😴😴

  • Comqton Tweets (Lewis' Version) (@Comqton) reported

    @h_rry9 It's the fact it's from Amazon I take issue with 😭 would you not rather a pharmacist

  • Pradeep07867629 Pradeep Bose (@Pradeep07867629) reported

    @AmazonHelp Please help me out forward my issue to concern team and resolved my issue as soon as possible... @JeffBezos

  • pradeepch180 pradeep ch (@pradeepch180) reported

    @AmazonHelp We need solution of the issue

  • drb_ra C2IntelFeedsBot (@drb_ra) reported

    Cobalt Strike Server Found C2: HTTP @ 16[.]162[.]134[.]205:8090 C2 Server: 18[.]162[.]213[.]71,/dpixel Country: Hong Kong ASN: AMAZON-02 #C2 #cobaltstrike

  • drb_ra C2IntelFeedsBot (@drb_ra) reported

    Cobalt Strike Server Found C2: HTTP @ 15[.]160[.]103[.]23:80 C2 Server: natick[.]research[.]microsoft[.]com,/access/ Country: Italy ASN: AMAZON-02 Host Header: azsp[.]azureedge[.]net #C2 #cobaltstrike