Amazon

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Outage Chart 01/19/2026 07:00

At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  1. Website Down (49%)

    Website Down (49%)

  2. Errors (32%)

    Errors (32%)

  3. Sign in (19%)

    Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesSan Francisco Website Down
United StatesMorton Grove Website Down
United StatesManassas Errors
MexicoTlalpan Errors
United StatesClinton Corners Errors
United StatesAshburn Website Down
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • r_omefalls rome falls (@r_omefalls) reported

    @halseyteamhelp I reached to your DMs with my amazon vinyl problem, please help me 😢

  • KaelinGaines prettyvibez32 (@KaelinGaines) reported

    @MsTriggaWho ****! Can u Amazon prime one? I’m in north Tampa area idk if I tried to hunt em down I’d be able to get them to you tho

  • jwcolossal Dr. Colossal, DPS (@jwcolossal) reported

    As much as I understand the issues with Amazon and how they do business, I do appreciate how quickly they resolve problems like, say, packages getting marked as delivered by the carrier despite never actually arriving (thanks a lot, USPS).

  • ashmmac Ashley Marie MacDonald (@ashmmac) reported

    @AmazonHelp That’s going to be a problem for me. If you give her yet another week, that surpasses the return by date. I feel like you won’t be returning my money at all at this point

  • BaldarFranklin Franklin Baldar (@BaldarFranklin) reported

    @AmazonHelp None of this works. Alexa is awful she just is loud all time tellin me she connected to iPad. Ok! I DONT CARE. Then I tell her to turn down the music and then she basically turns off the music for a few seconds and then musics on same volume

  • FieldsofAthnry Dr. Dangerous Gender Expressions (@FieldsofAthnry) reported

    @AmazonHelp Wow, that chat bot is SUPER useless because it can't talk to UPS, which is the problem here.

  • sanjivshanmugam Sanjeev Shanmugam (@sanjivshanmugam) reported

    @AmazonHelp Yes I did. They promised to escalate but nothing happened. Nobody came. Instead I kept getting an automated call every 2 days asking whether the issue has been solved. I say no and then it says it will be escalated. Calls me again after 2 days with same question. Frustrated!!

  • hanksgeoff GeustGeoff (@hanksgeoff) reported

    Of course there’s an issue with my new @espn account when I try to use it on my @amazon FireTV. Because streaming tech is great.

  • fayamanmokum slak (@fayamanmokum) reported

    @AmazonHelp Goddamnit just make the option available what is this 1990? All of you filthy scamming tech giants are the same. Always have to go through the biggest trouble of canceling anything. Pure manipulation from a scamming thieving company. You suck losers!

  • LightsailSpeed Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: Rakuten Mobile , Inc ISP: Amazon PING: 7.417ms Download: 205.94Mbps Upload: 113.53Mbps

  • Optimal_Zeta Optimal_Zeta (@Optimal_Zeta) reported

    So yesterday my dad and I were on Amazon looking for something to watch and he stopped on the Eva rebuild movies, and I put down my phone and looked at him with a blank face and said "This is a rabbit hole you do not want to go down" he asked why and I told him that I can't even

  • ChrisAlaimo6 Chris 57k Alaimo ⚡️ (@ChrisAlaimo6) reported

    @nytimes This is an embarrassing article. You know Google, Facebook, Amazon, Twitter, and Apple use more energy than small countries as well. You don’t have problems with them.

  • AnsgarTOdinson 🦇Ansgar Odinson🦇 (@AnsgarTOdinson) reported

    @GrowlyBiteBite @UPS @amazon Nothing but CONSTANT problems with them. We have had issues with UPS in the past, but never as bad as this.

  • feistybunnygirl Potato Guard (@feistybunnygirl) reported

    @AmazonHelp No error message, it just completely stopped working. It won’t turn on. I tried unplugging and re-plugging it in and it still just doesn’t even register.

  • AnsgarTOdinson 🦇Ansgar Odinson🦇 (@AnsgarTOdinson) reported

    @AmazonHelp Thats kind. Unfortunately this is an ongoing issue and not Amazon's fault. It would help in the future however if you were to give customers the ability to opt out of a carrier to avoid these sorts of continuing problems.

  • 1scoowboy gregg toland (@1scoowboy) reported

    @CharlizeAfrica hi, I ah. hope u have good wkend. I've been having alot of messed up issue with my Amazon fire8 what ever piece of(blank)tablet. I've dropped it a lot,but I think it's about: opening New tabs or browsers +adware+malware.If I disappear i hope u understand.lov g*

  • dr_staub Justin Staub, EdD (@dr_staub) reported

    Thinking about the school bus driver and truckdriver shortage-- it's a 15 year problem that has slowly built. How many additional Amazon/UPS/FedEx drivers were added in that time? Are Americans trading one convenience for another? #ibecon #economics @Wootenomics

  • MichelleAddy1 Michelle Addy (@MichelleAddy1) reported

    @WSJ Amazon, how are you addressing this issue?

  • hanksgeoff GeustGeoff (@hanksgeoff) reported

    Of course there’s an issue with my new @espn account when I try to use it on my @amazon FireTV. Because streaming tech is great.

  • auntiemamer ᗪK ᑕᗩᖇTᗯᖇIGᕼT (@auntiemamer) reported

    @AmazonHelp I received a pickup number for the package to be returned to third-party terrible seller.

  • FieldsofAthnry Dr. Dangerous Gender Expressions (@FieldsofAthnry) reported

    @AmazonHelp The problem isn't with Amazon Logistics (anymore), those orders have been resolved. The problem is with UPS, which Amazon can't fix.

  • psychofan1 🙏🇺🇸 Lisa Loftis 🙏🇺🇸 (@psychofan1) reported

    @circlek @amazon I received a package that was empty before ~ the side was not slit, they did replace it, just caused a delay….first world problem right?

  • Mercys_drabbles Mercy's Drabbles (@Mercys_drabbles) reported

    @amazon a day later and we are still having nothing but problems trying to report the missing items. A little help would be greatly appreciated.

  • delves1 paul delves (@delves1) reported

    @Waltonnn_5 That isn’t the issue of beckham tho is it he still handed over a million quid, the geezer is trying to start a witch hunt against two working class lads whilst tweeting off an iPhone whilst it’s probably charging from a charger purchased from Amazon

  • meteor_cultist ɱҽƚҽσɾ ƈυʅƚιʂƚ☄️🦕 (@meteor_cultist) reported

    @temeton_blue There was talk about Amazon defaulting Alexa to automatically detect domestic abuse and report it. Soon none of this will be a problem because no one would dare type thought crime into the search box

  • AmazonHelp Amazon Help (@AmazonHelp) reported

    @fayamanmokum We're sorry to hear about your poor experience. Just to clarify, which Amazon marketplace is your account associated with (.com, .co.uk, .ca, .de, etc.)? Please also clarify: are you able to sign in to your account and just wish to cancel Prime Video? Keep us posted. -Hank

  • PlantSmol Gloomy Yandere Plantboy 🌱🔪 (@PlantSmol) reported

    If I get 5 presents from my Amazon wishlist I’ll post a FULL ************ video on my timeline 🥰👉🏻👈🏻 wanna help me get there? Check my Amazon wishlist down below 🥰🥰

  • Paffington Paff (@Paffington) reported

    @TateSimkins5 Has anyone checked Dabo/his staff’s Amazon for Duffel Bags? Gotta be way down with the NIL now right? 👀

  • slitwristflipz e.x (@slitwristflipz) reported

    They also sell KPL on Amazon which is lit and is coming soon. My homie KPL his lucha and said he didn't have any problems and it's basically like skate bearings man and remember lubing my ball skate bearings all the time

  • Nightveil Knightveil (@Nightveil) reported

    Ordered cat food from Amazon. Supposed to have been here yesterday. Shipped via USPS. Still not here. Down to the last can. Not happy. Neither is Missy.