Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (47%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Atlanta	Website Down	2 hours ago
Fort Worth	Errors	16 hours ago
Ashburn	Sign in	22 hours ago
Greer	Website Down	23 hours ago
London	Sign in	1 day ago
New York City	Website Down	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Aabid Ansari (@AabidAn25504026) reported 41 seconds ago

  @AmazonHelp But not solved problem i have sent mail and also reply all the mail formality but not supported my account restricted due to suspicious activity why

• 
  Cancelled Hollywood Writer 🏁 (@5000Ladytr79538) reported 1 minute ago

  I'm very concerned that an error that can be fixed in under 24 hours could cause a Book Banning on Amazon of Camp of the Saints. We need a minute by minute accounting of the Error run by an Independent body I'm sure you agree Jeff.

• 
  Steven freedom warrior 🌸 🗽 (@stevov1981) reported 2 minutes ago

  @The_TUC @ShellyAsquith @amazon once again demonstrating that it has no redeeming qualities. It's only interest is to make money. A human life is of no consequence. I will not buy from this terrible organisation

• 
  GOP/Protect Pedophiles ☮️🦋🇺🇦🇵🇸💙🇨🇺🙏🏼🇪🇸 (@ladymindful) reported 3 minutes ago

  @AmazonHelp I don’t need to trouble shoot. You changed the format. It stinks.

• 
  Martin (@Unpopular_Tech) reported 10 minutes ago

  Amazon Quick is Andy Jassy's new AI desktop assistant. It connects to email, calendar, Slack, and local files and surfaces what matters. The demo is the CEO's inbox. The production test is a 50-person ops team with three years of Slack history, two file naming conventions, and no agreement on what "urgent" means. That is where agent prioritization either works or creates a new category of invisible problem. Source: WSJ / Meta internal memo (reported by @negligible_cap)

• 
  Harsha (@khvkittu33) reported 10 minutes ago

  @AmazonHelp @amazonIN No proper understanding of the issue even in chat closing the chat forcing by themselves. Unprofessional support.

• 
  Milk Road Macro (@MilkRoadMacro) reported 11 minutes ago

  Everyone is asking whether AI is going to kill tech jobs. Amazon's answer: They are hiring 11,000 software engineering interns this year alone. An Amazon executive just explained the thinking. AI and agents are getting better at the "monotony of repeatable tasks" which frees people to do more of the high-value work. What gets less valuable: Being an expert at writing a Java code snippet. What gets more valuable: Understanding how to build applications, how to solve customer problems, how all the pieces of technology fit together. The same logic applies to sales. AI automates loading your pipeline into Salesforce. Salespeople get more time in front of customers. The US Bureau of Labor Statistics shows tech jobs are already growing at two times the rate of every other field and adding over 300,000 jobs. Jobs are not going away. But the nature of every job is going to change.

• 
  Tarun Soni (@Imtsoni) reported 12 minutes ago

  @AmazonHelp I couldn’t access the link.. and My problem is not resolved yet.

• 
  Knicks Gambit (@KnicksGambit) reported 13 minutes ago

  @NBA ... You guys have need to fix this. We have to have all of these just to watch our team play; live tv/cable, peacock, amazon prime, and NBA league pass. Viewership isn't dropping cause of the lack of interest. It's dropping cause you make it stupid difficult to follow.

• 
  Ian Stanley (@Ianstanley2023) reported 16 minutes ago

  @amazon ordered printer from Amazon. The supplier chose to deliver it via Royal Mail. It hasn't turned up. The delivery proof is a photo of someone else's front door. When I raise this issue, I get a bunch of Indians asking for me to download an app, an input my bank details.

• 
  James Hill 🇵🇸 (@RonwellQDobbs) reported 23 minutes ago

  @rpondiscio @o____five Amazon is the reason all your local businesses shut down.

• 
  RAJESH (@rrrajesh1507) reported 26 minutes ago

  @AmazonHelp Yesterday, I was on a call with your support team for approximately 30 minutes. During the call, I was informed that they were facing difficulty in transferring my call and was advised to contact again the next day. however, the provided link is not working

• 
  Ankit Aswal (@Yours_Ankit) reported 28 minutes ago

  @AmazonHelp What happened? Still you don't wanna issue this problem even after getting the order number. This clearly shows your irresponsible behaviour. And that too after paying for the product. @amazonIN SHAMELESS....

• 
  🐐 Dowman 🐐 (@itsaregary) reported 29 minutes ago

  @AndyGibsonTV @amazon @asda Asda get about 6% of the face value. A customer spends on average 60% more than card value. Millions of £'s left on gift cards is drawn down yearly. Gift cards are hugely profitable and why they try give instead of cash refunds.

• 
  Amazon Help (@AmazonHelp) reported 31 minutes ago

  @RAMLODHI05 Please copy the link and access it from a different browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link, it will redirect you to Amazon app, fill the required details, so that our team can check and assist you further. You will receive the response in 6 to 12 hours via email. - Gayathri

• 
  The Dibster (@TheDibsterX) reported 31 minutes ago

  @redpillb0t I don't see the issue. Amazon has been doing it online forever.

• 
  SP Dixit (@SomPrak31512876) reported 32 minutes ago

  @AmazonHelp Do you really have some problem understanding english??? I want to write a mail from my registered mail id with amazon, please share amazons mail id and dont be idiotic to keep repeating the same thing. Im not asking you to resolve my issue only share mail ID I want to write

• 
  Jon Nevlin (@jonnevl) reported 36 minutes ago

  @MoneySavingExp No comparison. Amazon deal with problems - Joybuy just ignores complaints. Never, ever again.

• 
  لمى (@happyhealthyg12) reported 36 minutes ago

  @AmazonUK @AmazonHelp non-stop calls with CS and no one of them has provided a solution to the issue. Amazon is basically asking me to upload my ID for a refund but they can’t find their technical error that I have raised over the month!

• 
  amit.k.aazad (@amitkumaraazad) reported 37 minutes ago

  @AmazonHelp @amazon I am sharing all the details you need here. Please take them and resolve my issue. Stop making excuses—this is completely unacceptable. Amazon’s service is very poor, and it feels like dealing with a dishonest company.

• 
  Vipul (@thevipulvats) reported 38 minutes ago

  A 9-year-old Linux bug just went public. Any regular user on an Ubuntu, Debian, RHEL, Amazon Linux, or SUSE server can become full admin — with a 732-byte Python script. No hacking skills. No guessing. Works every single time. If you run Linux servers → update your kernel NOW. CVE-2026-31431 / "Copy Fail"

• 
  BlockAI News (@BlockAI_News) reported 39 minutes ago

  📊 $AMZN Google & Amazon vs. Meta & Microsoft: Earnings winners and losers Down 1.8% at $258.27.

• 
  Amal krishna (@amalkrishnab) reported 40 minutes ago

  @AmazonHelp Not helping, chat bot says irrelevant things , order has been cancelled instead of processing refund page status shows a problem occurred immediately process my refund here is order Order number 407-4853703-6773157

• 
  Dahlia (@DahliasTheGrip) reported 42 minutes ago

  @BlueEnzo09 @DiscussingRider Amazon the showa show had to tone down the violence at the later half of the show Amazons 2016 is already aimed at adult audiences to begin with

• 
  Lokesh (@JakalaLokesh) reported 42 minutes ago

  @AmazonHelp Orders 408-9166786-3885938 & 408-7784881-3052342 marked out for delivery but no attempt, no call, then cancelled. Reordered as advised, same issue again. Why cancel without delivery? Need escalation & proper delivery.

• 
  faizan (@faizan_007_) reported 43 minutes ago

  @amazonIN Order number 404-7238191-6101904 I received this order on 19th april 2026…on same day notified amazon customer service about wrong product received and shared all images they told me to contact seller…from 22nd April till today the seller is not able to solve my issue

• 
  BlockAI News (@BlockAI_News) reported 44 minutes ago

  📊 $AMZN Amazon, Meta, Alphabet, and Microsoft Just Reported Earnings. Here's the Best of the Bunch. Down 1.1% at $260.25.

• 
  Anurag Kanaujia (@ianuragkanaujia) reported 47 minutes ago

  @AmazonHelp @amazonIN @amazon So my job is to call and mail several times for delivery .. just because I rusted Amazon .. do contact me at 9868015251 I will explain the issue

• 
  Hemanth k (@Hemanthhrc) reported 56 minutes ago

  @AmazonHelp @AmazonIN @AmazonHelp The link in Message Center is not working and keeps redirecting without resolving my issue. This is causing delay and inconvenience. Please arrange a call from a good support agent immediately. Stop redirecting to broken links. Need urgent resolution.

• 
  Smitty (@txphi17) reported 58 minutes ago

  @ChrisCamillo I was thinking about your initial response to Amazon when the stock went down after earnings. It tells me you’re too overweight if that downward move made you respond that way. Now that it’s popping back up, maybe cash in some.