Amazon

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Outage Chart 12/18/2025 23:55

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Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  1. Website Down (42%)

    Website Down (42%)

  2. Errors (33%)

    Errors (33%)

  3. Sign in (25%)

    Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomWigan Errors
United StatesClovis Website Down
United StatesColumbus Website Down
United StatesBurleson Website Down
United KingdomLondon Errors
BrazilBrasília Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • HighDefDiscNews HighDefDiscNews.com (@HighDefDiscNews) reported

    And, Amazon has canceled them all. Even my own preorder has been removed. That's just lame. It was their mistake the price was $8.97 -- not our mistake. Yet they have taken the page down for the release entirely. WTH?

  • Sl1m_Shadyyy Shady (@Sl1m_Shadyyy) reported

    @Magneto_Rat Thats the issue the only controllers on amazon are 3rd party ones and the reviews are only on pcs

  • KanaKhloe Kana Khloe (@KanaKhloe) reported

    @dnamoore2 @AustraliaPs5 Make sure your login, address and payments is saved, so next time MO sent out notifications from Target, Big W,.Amazon or Sony, is easy as mother ****** lol, that if you're quick enough like me, I score one today with a push of couple buttons

  • DOa012 DOá (@DOa012) reported

    Badly let down by @amazon for this first time, i am normally not the type to 'cancel' but on this one, i am DONE. I yanked off my prime subs, deleted all my deets, made a formal complaints and binned the apologies that came after. It is not good enough!

  • LeHighburyFC MitJ (@LeHighburyFC) reported

    @AmazonHelp Then how are you responding to me on another issue with "Your Social Media Enquiry"?? On this issue you are unable to respond or provide any transparency but on other issues you respond to me??

  • Kingrufaro14 BIG12 (@Kingrufaro14) reported

    @AlGsRhythm Netflix and Amazon intend to bid for the Premier League rights when the current cycle expires in 2023 and i think thats when they''ll be in really big trouble

  • LokeshJavvaji Javvaji Lokesh (@LokeshJavvaji) reported

    @AmazonHelp Yeah jus shared the original and replacement order details. Orginal order was on 26th July during prime days and we see another prime day coming on 7th aug Horrible that still the issue is not resolved

  • DerCryptaxis Don Cryptognito (@DerCryptaxis) reported

    @HighDefDiscNews In the past Amazon has honored their preorder prices on serious site errors. When the Tales From The Crypt boxset was up for preorder the normal price was like $159. There was a mistake on its Amazon page and for 3 hours you could preorder it for $20. They honored those orders!

  • Denimrck Denim (@Denimrck) reported

    @vigneshkrissh95 @hamidkvrr @amazonIN Mee too also having the same Issue & After one Month of Reserch They Confirm that Amazon Pay upi is Right now only optimize Till Android 11. Its not working on Beta 12. So we Have to Wait Till The Official Release Of Android 12. Where other upi app works Fine. Group Up Amazon..

  • disk0nekted diskonekted (@disk0nekted) reported

    @AmazonHelp Strange enough I used the link via mobile and opened the app and it worked. But if I use Firefox or Chrome on my MacBook all I get is dogs. I will stick to mobile but the fact that I have issues on desktop should be addressed. I recall having similar issue. Not sure what it is

  • rohansinha4u Rohan Sinha (@rohansinha4u) reported

    @AmazonHelp Hey, Could you please help me to escalate this issue to next level. I ******* with the customer service support. My problem is still same as itvwas 25 days ago. My money has stucked. I would appreciate your help.

  • aditya_llp Aditya Recruitment Services And Trading LLP (@aditya_llp) reported

    @AmazonHelp This is your offer today on the APP.. So many people will face issues similar to us .. The HDFC card Rs 2000 cash back is not applied at the point of purchase..

  • altafnpatel Altaf Patel (@altafnpatel) reported

    @AmazonHelp Finally trying repetative options with robots so many times, luckily it redirected me to a human with whom I spoke of issue.

  • LightsailSpeed Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: Rakuten Mobile , Inc ISP: Amazon PING: 7.334ms Download: 655.24Mbps Upload: 697.98Mbps

  • LeHighburyFC MitJ (@LeHighburyFC) reported

    @AmazonHelp Again Mohsin, you are not reading my tweet. I said, you sent an email regarding my tweet about another issue. The issue in this tweet is different - for this, I have not received any correspondence from Amazon.

  • TheMarcusLink Marcus Link (@TheMarcusLink) reported

    @KoenvanSeijen This is a weird piece. Permanence is not the right criteria here. I thought carbon flux is how you measure the carbon sequestration in ethological terms. The problem in the Amazon rainforest is not the sudden disappearance of hummus.

  • marxuquera KC For the many not the few (@marxuquera) reported

    @Siobhan3Leigh @amazon If you are with BT call 1572 after a scam call and it is blocked. Used to get lots of them, now down to just the occasional one. I do believe however that providers could do a lot more to stop this.

  • justIITian Saksham Yadav (@justIITian) reported

    @hamidkvrr @amazonIN Same issue here...I tried deregister and reset pin but no luck....I switched phone and it started working so I assume android 12beta is having compatibility issues with Amazon UPI. Waiting for pixel 6 release so android 12 is officially launched and Amazon can correct it then.

  • bhushan93165005 bhushan (@bhushan93165005) reported

    And the value is too low for investigation. Sir if all fir are registered then Amazon will have to setup an office with a face to deal with such issues. My friends in US get instant refund In such cases. Amazon there does not take customers lightly. Here they

  • shaybryder Shay Bryder🏳️‍⚧️ 🏳️‍🌈 #BLM (@shaybryder) reported

    @CupCakeTea Online shopping is wonderful until you have a problem. I kept trying to order a book on amazon and the idiots kept mailing it out in plastic bags, each time getting to my house bent, torn and destroyed. I asked customer service if they could use a box and they refused.

  • LokeshJavvaji Javvaji Lokesh (@LokeshJavvaji) reported

    @AmazonHelp @radhe7d1 We need to narrate the issue from the beginning to the support team. But again we bearly get a response rather than promising 24 hours deadline

  • stareagle Dave Hogg ✨ (@stareagle) reported

    Amazon has a "biography" of Suni Lee up that was published on Saturday, and the book's description has more errors than sentences. Her medals are listed incorrectly and her family information is completely wrong. I'd get fired for writing a deadline story with this many mistakes.

  • LadhaSonam Sonam hemant ladha (@LadhaSonam) reported

    @AmazonHelp Where should I complain for my issue so tht they can reply

  • LightsailSpeed Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: Rakuten Mobile , Inc ISP: Amazon PING: 13.83ms Download: 544.05Mbps Upload: 590.92Mbps

  • KrBashishth Bashishth Kr Verma (@KrBashishth) reported

    @AmazonHelp My problem is not solved yet. Plz help me immediately.

  • SuneelKThakur Suneel Thakur (@SuneelKThakur) reported

    @amazonIN Never face these kind of issues on Flipkart Ordered around 20 items out of which returned/replaced 16. Is there anyone who can take this up on priority. Thanks, Loyal Amazon Prime Customer

  • WendyLa47435704 Wendy Laughlin (@WendyLa47435704) reported

    @AmazonHelp Hi there! Sorry I deleted the original tweet in error. The seller was Smokehut and courier is Royal Mail. I appreciate this. Thank you 🙏

  • jsensarma Joydeep Sen Sarma (@jsensarma) reported

    @__jstar @amitranjan well they chose to go to Amazon and knew the vesting schedule up front. if they had a better offer - they could have gone somewhere else. People complain about what they don't know up-front. The WLB issues seem to hit many people hard and are unknown up front.

  • LeHighburyFC MitJ (@LeHighburyFC) reported

    @AmazonHelp No, that was for a different issue. I didn't receive an email for the review posting issue

  • DOa012 DOá (@DOa012) reported

    Badly let down by @amazon for this first time, i am normally not the type to 'cancel' anything or anyone but on this one, i am DONE. I yanked off my prime subs, deleted all my deets, made a formal complaint and binned the apologies that came after. It is not good enough!