Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (47%)
• Errors (28%)
• Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Winter Garden	Website Down	6 hours ago
Loomis	Website Down	23 hours ago
Petaluma	Sign in	2 days ago
Hartford	Errors	2 days ago
Newnan	Errors	2 days ago
Ashburn	Sign in	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Genie 🧞‍♂️ (@ThyPhysicist) reported 6 minutes ago

  Ive also noticed Ai also hacked into dating apps that may be used to track my whereabouts and motion also I feel they have signal coordinated matches that Ive encountered in person and been left in weird situations almost as if some of the matchups were scripted so I would investigate myself. Also since this Ai **** new to the world you tell the police station this situation they might recommend an asylum or question you as if you really ain’t got none better to do than Go up to the station and talk to police about some telephone games. I know the American experience is different for all but being an inner city strong bred African American being when you go to departments or deal with anyone period people automatically assume you can’t comprehend elementary level information. I can literally understand fluently Einstein level physics instead of the equations part that I substitute that with other intellect life provides to still prove thy theoretical yups. so me trying to explain this matter to anyone and me not having an corporate cosigner everyone assumes idk what I’m talking about but when I tell you I usually know more about someone else’s job than they do it’s a common reality in my being and I don’t even have to study I just have a great neurological development that allows me to for instance be able to apply basketball rules to retail sales and have it make complete sense while succeed in gross. I also chose to type of meta platforms like an artistic or casual user using text lingo. Being thy creator of forward movement when im in creating mode I decided to type educational articles in Ebonics’ non formal text jargon targeting a new demographic that would find it entertaining to learn some **** Harvard yups write about. Speaking of Harvard I was being recruited from them in Basketball until I picked up my cousin from trained station who just got done commuting a crime without telling me getting me caught up a week later losing my offer from the school like it’s **** like that thats been constant in my life preventing the one level up i been patient for. And before you skeptic some bd from that situation the whole school board went to the department and cleared that up instantly as I was non participant cause some can’t help themselves from the uneasiness of thinking the visible big co with billions to clean any mess like you yourself wouldn’t accept hush money if it meant covering up injustice on my end sorry for directing that towards you it’s just I know that’s the reality of life so the least I can do is let you see the the angle that humans that haven’t been born cards against you circumstances in not trying to claim victim as prevailing inevitable as I grow a less naive stance from this perspective. I noticed I been undermined this whole game but what funny is I know from the ******* jump they really never ******* knew my motive my truth my background my stance of actually being on they side cause they slow asses assumed the music I chose and presentation of a damn on a platform that human literally sell bare naked *** for a living or to make ends meet would make them think I had any ill intent for anyone Idgaf about anybody’s business or bringing down anyone in life I don’t get no fulfilling experience for moving in any malice at this point in my life as once who studied all ******* topics that one can mmention I listen to that music to channel the energy into producing the means to triumphant 1vs100 type matchups that occur at least once a year since I was 11. In basketball I was literally know for putting team on back a single hand let willing a Victory which is the only Victivity I endulge in the Victimity is the stance athropic fake took in the article calling me a threat like I never in my ******* like thought let me attack anthropic I can’t even ******* think of anything that would benefit me from attacking that company thats not my field and never been my field cause the same effort to put into plotting to hurt a person or entity can be put into helping a person or entity ultimately growing into some larger the flip side would never see. Ive made good money in business before I know the level I going to reach next would be a waste of my damn time tryna actually do wtf they say in the get rich quick schemes yall really think a person who advanced Ai reasoning like me wasnt just listening to the music for the feeling and to laugh yall thought I really thought that **** was fly or the reality i live in. I been all over the world doing upper echelon things have all kinds of life experiences that you same tech heavyweights experience. Napa Valliying, Big Surring ..my ex was Bill gates daughter best friend and Kanye’s old assistant. I just in this position tn cuhs that same Jeff Bezo picture in the beginning of Amazon cause it ain’t no rush I understand to way to that level is build the platform or interface or else you will forever be limited by the platform. I’ll only use platforms as streams of distributions understand Im at the mercy of the algorithms trigger

• 
  Moh Sakib Salmani (@Sakib7310) reported 6 minutes ago

  @AmazonHelp Same problem. If I need to do so many things for get refund of your fault I think I never use amazon now again . Another company provides instant refund on chat . But I need to do a twitt

• 
  YanXbt (@IBuzovskyi) reported 17 minutes ago

  HERMES AGENT NOW HAS A CRYPTO WALLET. PAYBOX BY @moonpay CONNECTS VIA ONE MCP URL. YOUR AGENT SWAPS TOKENS, PAYS FOR FLIGHTS, AND BUYS GIFT CARDS FROM TELEGRAM. PayBox is a non-custodial payment vault by MoonPay. your agent gets scoped access to wallets and virtual cards. the private key never touches the model. WHAT YOUR AGENT CAN DO WITH PAYBOX: swap tokens across 8 chains (Solana, Ethereum, Base, Arbitrum, Polygon, Hyperliquid, Tempo, Robinhood Chain) issue one-time virtual cards scoped to a specific merchant and amount DCA into any token on a cron schedule keep gas topped up across every chain you use book flights through @brij_fi book restaurants through AgentRes. dev buy gift cards through Bitrefill @bitrefill (Amazon, Steam, Apple, Netflix, Uber, eSIMs for 190+ countries) pay any x402 API endpoint from your wallet and many more TWO APPROVAL MODES: always_approve: every operation pauses for your passkey. use for main wallet and cards. autonomous: agent acts inside caps you set. no passkey per operation. use for gas top-ups, small DCA, API payments. revoke any grant in one tap. HOW TO CONNECT: Desktop app: Settings → MCP Servers → Add URL: /api.paybox.sh/mcp Auth: OAuth Dashboard: Connectors → Add MCP same URL, same OAuth flow. or tell your Hermes agent in Telegram to add PayBox as an MCP connector. the agent writes the config and sends you the OAuth link to approve. after connecting, verify: "list my paybox credentials" agent returns your wallets, cards, and granted scopes. THE APPROVAL FLOW FROM TELEGRAM: you text: "swap $500 USDC to ETH on Base" Hermes prepares the transaction through PayBox. sends you an approval link in Telegram. you tap it. passkey confirms. transaction settles. confirmation lands in the same chat. if the operation is within your autonomous cap: no link needed. it settles on its own. WHAT PAYBOX IS NOT: not custodial. key shares stay in MoonX MPC. not a bot wallet you can't control. not sending your keys to the model. infrastructure audited by Trail of Bits and NCC Group. $ 50B+ secured historically across 10M+ wallets. PCI DSS 4.0.1 compliant.

• 
  Nedley ツ (@nedley) reported 17 minutes ago

  @amazon @AmazonHelp @JeffBezos Why should I have to file a police report to get a refund for a glitch in your own software? I had a Whole Foods delivery order that I never received updates about, then out of the blue I got a text saying it was delivered. No picture, no driver at my door, not a single notification of any kind. I was home the whole time. I contacted the Whole Foods store, who informed me of a system glitch preventing deliveries. My order was affected, unfulfilled, and marked as delivered as a result. Why, when I contacted customer support, am I told I must file a police report and share the confirmation to get a refund for this error? Do you know how wrong it is that I have to file an entire police report for this? Where I live, I literally have to call 911 to file that! “911, what’s your emergency?” “Hi, I’d like a refund from Amazon, so I need to file a police report for my groceries not being delivered.” How stupid is that?

• 
  Statementdog | Taiwan Tech Insights (@statementdog) reported 17 minutes ago

  Memory, CPU and substrate shortages just cut the global server outlook. DIGITIMES Research now sees 2026 shipments up 17.4%, down from the 19.2% it forecast in May. Q2 grew just 3.8% q/q. Q3 slows to 2.8%. Q4 goes negative, down 2.4%, on platform transitions and missing parts. US hyperscalers still grew Q2 purchases 11.6% q/q. Brand vendors fell 5.6%. Parts go to the hyperscalers first, and enterprise buyers won't eat the price hikes. Q3 flips, with Dell, Supermicro and HPE together shipping 5.8% more. Amazon $AMZN stays the biggest buyer at 21.3% of Q3 purchases. Meta $META jumps to 18.2% as its new CPU platform ramps. Dell $DELL takes 10%, Microsoft $MSFT and Supermicro $SMCI round out the top five. Google $GOOGL slips to 6.7% on deferred purchases. Quanta (2382 TT), the biggest server ODM, falls under 20% share in Q3. Wiwynn (6669 TT) is closing the gap, with Microsoft, Meta and Amazon orders all growing. Still a record year at 19.49M units.

• 
  lucy 💫 (@starg1rllucy) reported 18 minutes ago

  @YouKnowJuneaux right and i have no problem with that guy like he has that **** on again, when i say femboys i'm talking about the amazon basics warriors

• 
  Krylik_ (@cooming_soon0) reported 20 minutes ago

  @AmazonHelp They aren't doing it; if they were, would I be writing here? I will keep writing posts and tagging you constantly until the issue is resolved, and everyone will see that Amazon doesn't solve problems and victimizes its sellers on social media.

• 
  Vince Beck (@VBeck33) reported 25 minutes ago

  @colindhernandez So Colin here wants to shut down Amazon apparently. Be sure to remind your voters of this, Colin. Hehe.

• 
  Amazon Help (@AmazonHelp) reported 27 minutes ago

  @Rajawat6Maneesh We understand your disappointment. Please note, we are unable to access your account details here as this is a social platform. Kindly connect and followup with our Amazon shipping service support team, as they are best to assist you with this issue. We appreciate your understanding. -Nikhat

• 
  Deepak aggarwal (@Deep21agg) reported 28 minutes ago

  @AmazonHelp @AmazonHelp could you pls resolve the issue and update me as your shared link is going to with my account

• 
  Joyboy (@BillyG66307) reported 30 minutes ago

  @yining985268 @2dragonfruit @ComicsLeagueJT Thats partially true. However Lara did wear her mother's symbol on her back. And she was raised as an Amazon. Jon was only a child and didn't wear either of his parents iconography. This isn't really Superman or the kid's fault it's more of a writer problem. They get really lazy.

• 
  Zain Ventures (@Zainventures) reported 31 minutes ago

  transfer it saying its payment issues then team says contact bank, is it how you care about your prime customers. #amazon

• 
  Ankit Sharma (@Ayush28065779) reported 31 minutes ago

  @AmazonHelp If you want, I can delete the tweet containing the tracking ID. But how can I be sure my issue will actually be addressed after I delete it? I need assurance that my case is being worked on and my delivery will be expedited. I have an important interview on Tuesday,

• 
  A.I. Adamu (@isasquare) reported 34 minutes ago

  Speaking of Amazon, that’s one company that could give SpaceX a run for its money. They already boast of better up/down link and potentially better latency. By the time their system is matured, they will have better integration than SpaceX, given AWS reach.

• 
  Linus Fairing (@LinusFairing) reported 34 minutes ago

  My punishment for shopping at Whole Foods is that the Amazon app team’s sole purpose appears to be to constantly move the in-store QR code to a different spot, more hidden and further down a labyrinthine maze of completely different menus than the last time.

• 
  common man (@shaikjaved_md) reported 35 minutes ago

  @Ravisutanjani NAVI application is very slow and poor quality service, limited Upi services. Bad customer support. Bhim is so confusing and payment failure Super money, limited service and bad customer service. Worst UI and Amazon have BAD UI issues.

• 
  Deepak aggarwal (@Deep21agg) reported 36 minutes ago

  @AmazonHelp @AmazonHelp when the issue has been resolved? Pls share timeline

• 
  🇺🇸STOP SEATTLE DEMs 2026🇺🇸 (@TurnSeattleRed) reported 39 minutes ago

  @jackunheard 🚨 UPDATE – Washington State & the OPT “phantom worker” scandal ICE still has 10,000+ potential fraud cases tied to the OPT program (foreign students listed as working at empty buildings, mailboxes, and shell companies). Latest numbers: • OPT placed 294,253 foreign graduates in the U.S. labor market in 2024–25 (up 21%). • Amazon remains the #1 OPT employer in America. • Microsoft still ranks near the top. The tax loophole that makes foreign OPT workers cheaper than American graduates is still wide open. Rep. Grothman’s OPT Fair Tax Act (introduced May 2026) has gone nowhere. While Washington’s biggest employers keep using the program at massive scale, state leaders have treated this as someone else’s problem. Fraud + policy-enabled preference for foreign labor over local graduates. Still the record.

• 
  Sandeep (@sandeepthevoice) reported 39 minutes ago

  @AmazonHelp No there was no resolution provided. Use your brains if any and read my message. If you don't understand English, ask any of your colleagues to read it and translate it to you. I have not contacted anybody on chat for this issue.

• 
  mark randall (@markjjrandall) reported 41 minutes ago

  @British_Airways @jackcoder0 1) Fix the app/website. One of the worst pieces of software I’ve ever seen written. Ex-Amazon, Google, Snap, 25 years in tech. Non-logical flows, too many clicks, repeating info like passport details, crashes, “sorry we have high volume, come back later”. When you buy a house the first impression is walking up to the door. BA’s door is the app. Today it says “total incompetence”. There is a business process called “benchmarking”. This is where a group tries competitors’ products. Get your digital leadership and the CEO together for two days to try competitors’ apps. Start with United. Then spend 4 hours as a BA customer using “your” product. Then have an honest team conversation. Next get that same leadership team to put on headsets, listen first, then answer CS calls. This is life-changing. When I was a VP at Amazon we all had to go to CS, strap in and listen to calls. Jeff even did it himself. There has been a known bug when buying reward flights: you get all the way to the payment screen then it crashes. You call CS, after 40 mins they say “this is a known problem, you will need to call and book. However as you’re not booking through the web there will be a booking fee”. Literally you can’t make this up. FYI – I worked for Amazon for 7 years; we made a big decision for Kindle CS that agents were allowed to use “judgement”. I’m sure your CS people are in boxes following scripts, even if they know they are 100% doing the wrong thing for the customer. Chat. We all prefer chat versus talking to a boxed-in CS representative who cannot make any decisions. Go onto American Express chat as a team and compare the customer experience. 2) Do you really have a partnership with AA? As noted above I’m 5 million miles with AA – what does that mean for me on BA? Zero app integration, no dedicated numbers to call, blue status. Every single time I book a flight to get free seat choice I have to manually enter my AA number as BA defaults. Many times I get trapped in a loop: I book, then have to go to “manage my flight” and manually put the AA info in. In 40-50% of cases I have to call BA to enter my AA info to select a seat. Having run CS for Amazon Kindle, I know the cost of every call to CS. 3) Summary. At Amazon our whole mantra was “Start from the Customer and work backwards”. Please understand if BA didn’t own 52% of the slots at LHR, none of us would fly on BA. Wake up, your company is a total disaster. It’s the joke of travel. Start with an honest evaluation of where you are. Benchmark, make a 90-day plan to rewrite the app. Transform the call centre so they can make sensible decisions. This is a crisis for you. Treat it like one. Thanks

• 
  INOGETJOY (@INOGETJOY) reported 42 minutes ago

  The problem: "Checkout Hell" To buy on Amazon in 1999 you had to: 1. Create account 2. Enter shipping address 3. Enter billing address 4. Enter card info 5. Confirm email 6. Click "Place Order" By step 3, people quit.

• 
  Supriya Pradhan (@confused_skull) reported 45 minutes ago

  Are you guys kidding me? I am extremely disappointed with the way this issue has been handled. The installation was scheduled for today, but I have now received a message stating that the installation has been rescheduled to 6th August without my consent. @AmazonHelp @amazonIN

• 
  Mide_Newton (@Fortunate_babe) reported 46 minutes ago

  @UnkleAyo That lady saying “down the stream” should be thrown into Amazon forest

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  SHANTISWARUP (ଶାନ୍ତିସ୍ୱରୂପ୍) (@shantiswarup4u) reported 47 minutes ago

  @AmazonHelp No email in INBOX or JUNK/SPAM folder yet. It could be an issue with your system. Provide me a direct link which I can access from my Amazon account.

• 
  fred fredw (@fredwe22) reported 49 minutes ago

  @Thienhg80 Creative?! This is so stupid. For 100$ they can order from Amazon 1 day delivery a cooler using water and frozen bottles that cools down room in 1 hour.

• 
  Envixity_error (@envixity_error) reported 51 minutes ago

  battery life they normally would. And the last set bought was also broken, in the same way btw. None of this ever happened with Amazon. The headphones always worked right, the only reason I've had to by so many is bc they get lost or damaged from my own stupidity, I accidentally

• 
  Bharath (@BharathShips) reported 52 minutes ago

  Amazon SDE Intern OA breakdown: Consisted of 3 sections | ~136 mins approx 1. Coding Challenge (100 mins) • DSA (40m): Standard Array/Greedy minimum operations problem • Full-Stack Project fixes (60m): In-browser IDE to debug & fix 2 MERN project issues alongside an AI assistant 2. Working at Amazon (~30 mins, Untimed) • Scenario-based SJTs rating response effectiveness (heavy on code reviews, testing rigor, and deadlines) 3. Your Work Style (~6 mins, Untimed) • Behavioral slider pairs matching Amazon's Leadership Principles Absolute marathon overall. Loved the hands-on full-stack debugging, but grinding through back-to-back LP scenarios definitely tests your mental stamina.

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  Centurion (@Centurion138821) reported 54 minutes ago

  @JamesBryhan @AmazonMGMStudio but is the circle of TRUST WITH AMAZON broken

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  G Roberts (@Geek_Roberts) reported 1 hour ago

  @limeunfiltered All the Amazon channels have been doing this to the #SaveStargate crowd. I hope they fix this!

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  phorg (@BBe78972977) reported 1 hour ago

  @a7las1984 Haven’t had a problem with Amazon for a while, but when they **** up they ruin the next couple days for you