Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (48%)
• Errors (28%)
• Sign in (24%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Camden	Website Down	60 minutes ago
Detroit	Errors	10 hours ago
Plattsburgh	Website Down	12 hours ago
Prairieville	Website Down	1 day ago
Manaus	Errors	1 day ago
Cergy	Sign in	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

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  Twittеr 🔴Sicc Da🅱️aroni the Bot Slayer🔴 🐀 (@ecampo12) reported 9 minutes ago

  @NickyFrank30 I deliver Amazon packages on those e-cargo bikes down in lower Manhattan. There are streets in Tribeca, SoHo and the financial district that almost unridable. I’ve gotten my bike stuck in a pothole twice this week. Pushing the bike out of a hole while tourists stare isn’t fun.

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  Akshayakalpa Organic (@akshayakalpa) reported 9 minutes ago

  @amol_khiste @amazonIN @jagograhakjago Apologies for the confusion. The Secondary packaging/carton and primary information is correct. We will talk to Amazon and fix the error in listings information . Thank you for bringing this to our notice, we will fix this.

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  Azzys Design Works (@AzzyDesignWorks) reported 10 minutes ago

  @JasonGiedymin @67Designs @ocd_offroad My current setup is all through Squarespace right now. But the real issue is advertising. People see my stuff, and search. Amazon is the 500lb gorilla, their listings come up first. I spend about $500 a month on ads via Meta, which works, since Google wants about 10K a month for similar results. Im down for a refresh in the next year or so, but funds for that (and my time) is short.

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  Sayooj (@Sayooj36493306) reported 11 minutes ago

  @AmazonHelp False delivery attempts for 2 days, no call from the delivery agent, and repeated broken promises from customer care. Please deliver my order and investigate this issue. #CustomerExperience #AmazonIndia

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  Patrick Squarepants (@jmoneygrip) reported 12 minutes ago

  @AmazonHelp When I click the link it send me to the App Store to download Amazon Shipping! Seem like there’s several issues within your company today. At this point just cancel my subscription and refund me back my money

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  Brijesh (@Brijesh2498) reported 14 minutes ago

  Ordered a replacement Amazon Pay ICICI FASTag and updated my address via @amazonIN support. Despite confirmation, @BlueDart_ delivered it to my old address! Huge communication failure between Amazon, @ICICIBank_Care & BlueDart. Please fix this ASAP! #FASTag

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  Radhika Sharma (@radsmsharma) reported 17 minutes ago

  @amazonIN @AmazonIN Indhu..You don’t have a proper COD system; we are forced to pay NOW. But when your “Amazon Now” service fails, you need 48 hours to resolve the issue. Where is the accountability? Marking orders delivered without actually delivering them is unacceptable. #AmazonIndia

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  Jason Premo • Acclaim Aerospace (@JasonPremoMFG) reported 17 minutes ago

  @naftasux @amazon Search is terrible like how can mcmaster carr be sooooo good and amazon with all the money in world just sucks *ss???

• 
  izanruiz (@ruizizanll) reported 19 minutes ago

  A TON OF THINGS HAPPENED IN THE STOCK MARKET TODAY. Here's a full recap: 1. $AMZN closed up 15.32% at $271.58 — its biggest one-day gain in over a decade, clearing the +14.1% of April 24, 2015, the day AWS's financials were first revealed, which Forbes flagged as the prior benchmark. The market bought the operating story a day after shrugging at the headline EPS: AWS grew 37%, its fastest in 18 quarters, and the sell side chased — Goldman to $375 from $335, Barclays to $365 calling Amazon "atop the AI hyperscaler pedestal," JPMorgan to $365, Citi to $350, with Cantor Fitzgerald the lone trim to $320. It was the day's most-traded stock at 115.5m shares, and Reuters ran the close under "Amazon soothes AI jitters." The S&P 500 rose 0.7% to 7,489.72 — its first winning week in three — and the Nasdaq 1.0% to 25,373.85. 2. The Fed story of the day wasn't the data — it was the calendar. The New York Times reported Warsh is considering reducing the number of times the FOMC meets each year, per Bloomberg's pickup. The committee has met eight times a year since 1981; federal law sets the floor at four; no specific number has reportedly been proposed. Fewer meetings would mean fewer scheduled rate votes and less frequent policy decisions — from a chair already committed, per Reuters, to press conferences only "between now and year end," pushing what CNBC called "a more opaque Fed." The first read was not friendly: Nasdaq 100 futures dropped 200+ points around the cash close as the headline crossed. 3. The bond market just keeps going the wrong way. The 30-year rose again to 5.25% — its highest since 2007 — the 10-year ended at 4.71% after touching 4.74%, and the 2-year added 7bp to 4.29%: every leg of the curve higher on a day stocks rallied. The 10-year traded at 3.97% before the Iran war began, per AP, which ran the session under "worries about inflation remain in the bond market." The push came from the data — the Employment Cost Index printed hot at 0.9% vs 0.8% expected — and September hike odds held near 65% per Reuters. Equities just closed their first winning week in three; the long end spent that same week making 19-year highs. 4. $AAPL fell 7.35% to $308.91 — and that was the recovery. The stock was down 9.7% intraday, its deepest drop since March 2020 per Benzinga, before paring into the bell. The mechanism got named on the call with unusual precision: CFO Kevan Parekh said "more than 100% of both legs of that decline is explained by a single input" — memory chips — with 280bps of gross-margin compression guided across two quarters, and Cook called it "a 100-year flood on the memory pricing." The September-quarter guide of 9–11% growth vs ~12% expected did the damage, on Cook's last earnings call before John Ternus takes over September 1. The June quarter itself beat: $ 109.42bn revenue, $2.02 EPS vs $1.89. 5. Seoul printed the single biggest day in its market's history. The KOSPI rose 17.91% — 1,001.89 points, to 6,595.45 — smashing the prior record daily gain of 11.95% from October 30, 2008; the buy-side sidecar halt triggered six minutes after the open. Samsung rose 26.81%, its largest daily gain on record, and SK Hynix went limit-up 30%. The spark, per KED Global: SK Group Chairman Chey Tae-won's first-ever direct open-market purchase of SK Hynix shares — 3,620 of them, about 4.9bn won per the Korea Times. Foreigners net-bought 7.22tn won while retail net-sold 8.25tn — and it still wasn't enough to save the month: July closed −22%, the worst since October 2008. The tripled cash-deposit rule for leveraged single-stock ETFs took effect the same day. 6. The fund that cleared the market now has a scorecard. Situational Awareness lost 67% in July and is still up roughly 80% for the year, per a person familiar cited by Business Insider — which also reported Citadel beat out Millennium and Jane Street for Thursday's block. Bloomberg reported the capital appeal "didn't garner the commitments he'd hoped"; the subscription window his July 24 letter opened starts tomorrow. And the stress is not one fund: the FT reported Goldman and JPMorgan issuing margin calls to concentrated AI funds, with Goldman's prime-brokerage book ~16% AI-and-memory as of June 30, and Bloomberg reported Shanghai Minghong's "Jupiter" quant fund has plunged more than 40%. 7. The megacap rally never reached the platforms. $RDDT fell 20.99% — its worst day on record per Yahoo Finance — after 61% revenue growth couldn't cover a soft US daily-user number, no new AI licensing deals, and a warning that Google search referrals stay "choppy." $RBLX dropped 26.9%, its worst day ever, on a bookings miss and a monetization warning; $GDDY lost 16.7%, the worst stock in the S&P 500. The exception ran the other way: $META snapped its record losing streak at 11 sessions, rising 3.28% after a stretch Trefis counts at −21%, while $MSFT added 3.0% and $NVDA about 3%. 8. July's final ledger reads like two different markets. The S&P 500 finished the month with a tiny loss per AP — "about flat" per Reuters — while the Nasdaq lost 3.2% and the Dow logged a fourth straight winning month; the equal-weight S&P also rose for a fourth consecutive month, meaning the average stock had a fine July while the index fought its megacaps. The SOX ended the month still more than 20% below its June 22 record close. And Goldman's high-beta momentum basket was down nearly 40% for the month through Wednesday per MarketWatch — headed for the worst month in the basket's history, per Benzinga. 9. Iran said it hit tankers, and oil believed it. The IRGC claimed two tankers in the southern Strait of Hormuz were "struck and brought to a halt" and four others turned back — claims with no independent confirmation — while CENTCOM said "all missiles and drones were intercepted or failed to reach targeted areas" and, for the first night since the strikes began, launched no new attacks. Brent settled up 1.2% at $87.93, a move CNBC attributed to the tanker claims, closing a July in which crude gained roughly 20% and swung between $72 and $102. Gasoline sits near $4.11 a gallon. 10. Big Oil split on the same tape. $CVX earned adjusted $6.06 vs $5.57 expected — its largest quarterly net income since 2022, on record US production of 2.07m b/d, up 18% — and rose 2.35%. $XOM missed at adjusted $3.52 vs $3.63 on scheduled maintenance and refining profit of $ 4.1bn vs $ 5.36bn expected, despite record Permian output above 1.8m boe/d, and slipped 1%. Colgate beat and warned newly announced tariffs will "more than offset" the refunds that padded its Q2 margins. The week ahead: the White House's voluntary frontier-model framework under EO 14409 is due Saturday; $PLTR reports Monday, $AMD Tuesday.

• 
  Kunal (@kunalsampats) reported 20 minutes ago

  Have been trying to call Amazon but the callback feature is not working also chat agent keeps ending the chat without assistance @AmazonHelp

• 
  Wilkinson (@dan_wilkinson) reported 20 minutes ago

  @DavidJa51216245 @ian4downton Never had an issue with Amazon for like to like products. I tend to find products on Argos and find the exact same product cheaper on Amazon. It’s easy to return Amazon products too if you aren’t happy with them. Argos have been very hesitant to accept returns for me in the past

• 
  JooHyunRyu🌱 (@midnightmusicth) reported 22 minutes ago

  @Ally_Sammarco A list of companies that have already cut jobs this year — Verizon, UPS, Amazon, Disney, Starbucks, Walmart, Microsoft — reads like a cross-section of the entire economy, not a sector-specific problem. That breadth is the real story, not this week's claims print.

• 
  Scott Needham (@itsScottNeedham) reported 23 minutes ago

  RIP to the Stanley cup era. The numbers just made it official: Owala's Amazon sales passed Stanley's this year $26.8M/month vs $23.4M/month. Owala is up 85% year over year. Stanley? Down 6%. Even the search bar knows. "Owala" gets 706K searches a month (and climbing), while "stanley cup" searches dropped 159K over the past year. Your emotional support water bottle has been replaced by... a different emotional support water bottle. 💧 We watched the whole handoff happen in Ad Spy. What brand should we put under the microscope next? 👇

• 
  Jack Bauer Respector (@8394_ab) reported 23 minutes ago

  People are just discovering Ritchson is a terrible actor and Amazon prioritized physique over presence. How did you not see this from Ep1? Terrible show

• 
  Deepak aggarwal (@Deep21agg) reported 26 minutes ago

  @AmazonHelp The required details has been submitted with your link. Kindly resolve the issue and activate my account on priority

• 
  yagi 🔥 (@yaginosenshii) reported 28 minutes ago

  Tell me why the overalls that I ordered for Miss Rachel tomorrow are now delayed until tomorrow 😭 ever since they built this @amazon warehouse closer to us, our Amazon deliveries have been atrociously out of whack. Not to mention the drivers have been terrible at their jobs.

• 
  Jim Lanes (@Jim_lanes) reported 30 minutes ago

  @BethanyForTruth I could be down for some serious Amazon position, but this? Pass

• 
  James (@jrowe6720) reported 30 minutes ago

  @mbateman There is no more Wells Fargo wagon coming down the street. Only Amazon vans and smiling boxes.

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  R1Stephanie (@R1Stephanie) reported 31 minutes ago

  @SullamElCapital I honestly think it's the lack of presence. Even though they offer service and towing a vehicle for service, Kansas City where I live for example doesn't have a studio/service center. The closest one is Denver, Chicago or Dallas. That's a good day's drive to see a Lucid. I like driving my car home from service to see any issues. All these startups have the same issue which is presence thoughout the country and service. Rivian had to leverage Amazon van service to get their network of service and that's why we went with them at the end.

• 
  0xRemoteT (@0xRemoteT) reported 36 minutes ago

  $AMZN Earnings Call Q2 Congrats to Amazon on amazing earnings and great delivery of the news. When asked if they could slow data center spend in 2027, Jassy said plainly: "They have so much demand right now that they will not be slowing data center spend." Not "can't," won't." Data center capex has a 2-year build cycle before revenue generation. Once committed, it's locked in. Amazon has $220B going into this category in 2026 — committed land, power, buildings, the shell infrastructure. Servers and networking equipment operate on a "shorter cycle" — these CAN be cancelled/scaled if demand disappears. If a customer runs out of cash or doesn't need the capacity, Amazon technically doesn't place the order. Amazon's $496 billion backlog is booked revenue. These aren't speculative commitments — they're signed multiyear deals with specific gigawatt commitments from Anthropic, OpenAI, and enterprise customers. Capacity for 2027 is "already largely reserved" with some spoken for in 2028. Amazon COULD scale back server/networking purchases if demand fell. But it WON'T, because the demand is already paid for via these long-term contracts.

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  David Solimano (@dsolimano) reported 36 minutes ago

  @harlem_resist @bhargreaves How stupid are you. How many times do you go to Amazon and it's down. Never

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  Rectangular Sphere (@rectasphere) reported 39 minutes ago

  @jpinsights Yeah I don’t have time to listen to all of them and def not enough to write on them. I just ask Gemini or grok or whatever to break it down for me, and get info from accounts on here like @pequityresearch - he does a great job at breaking it all down. Amazon and Microsoft solid…Meta not so much…maybe why Zuck was talking about becoming a cloud company a few weeks ago…

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  Chris Gatlin (@ChrisGatlin5) reported 41 minutes ago

  @Cloud1a7 Amazon? I'll give it a look, thanks. Problem I keep running into is getting a size I can fit in a relatively tight space. Generator's bumped in from wooden fence corner with only about 3 ft clearance on two sides, basically can't be much bigger than 6 ft x 5 ft x 10 ft tall to give proper clearance (already on stilts to almost 6 ft tall)

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  JN 🇿🇦 (@UnityInSA) reported 45 minutes ago

  @Boitumelo141862 @SABC_Sport Low cost platforms or free. We cannot watch AFCON for free in South Africa, but it is free in the UK (Channel 4). I think the same happened with the World Cup. SportyTV also had all World Cup matches for R15 a month. Amazon Prime is content, but it costs R399 for a full year in South Africa. The problem with DSTV is that they are greedy. They want to hang on to some sports and keep it on their premium packages.

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  Jill Lemley (@JillLemley1) reported 52 minutes ago

  @BlackKnight10k Not true. He was referring MMS sodium chloride dioxide. You can buy on Amazon. It’s widely used with good success treating many medical problems. If people were educated they would know the lie.

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  lak-alak (@baricadelane) reported 53 minutes ago

  @IanCarrollShow @BacklotOPS @NickJFreitas They must think we are stupid Tyler Robinson decoys all over the place d captured on camera all doing their part for 1990s pixalated images produced and sold as 4k in 2026 lmao. Why did Amazon aws services shut down 9/10 - 9/25? Who owns discord?

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  Gentleman Jack (@b_meere35732) reported 53 minutes ago

  @AmazonHelp Natalie, with all due respect, if it was delivered, why would I complain? I suggest Amazon take care of the problem themselves, rather than expect their "customers" to investigate, or even better, train their drivers to be more professional.

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  Mrs. Hinman 🪿✏️ (@Mar_Hinman) reported 55 minutes ago

  Amazon had a slight glitch when I just looked at my list and it looked like so many items were purchased until I refreshed. What a cruel joke Amazon.

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  Pivot Point Investing (@P_Earns24) reported 59 minutes ago

  @FiFrontierX I agree the biggest payoff from Meta’s AI spend is likely inside the Family of Apps, not renting compute. The issue isn’t whether AI will improve Meta’s products, it’s whether those improvements will generate returns commensurate with $100B+ annual capex. Amazon already has a proven model where every incremental dollar of infrastructure can be monetized across AWS, retail, advertising, and its own internal operations. Meta is asking investors to trust that the ROI will eventually materialize. The destination may be the same, but Amazon’s path is much clearer today.

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  Eliot Fowle (@EliotFowle) reported 1 hour ago

  @CryptoVarane They defo aren’t letting another manager down but waiting for Amazon to be fully set up for the doc before announcing Halk & Tchou would be quite something