Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (48%)
• Errors (27%)
• Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Sign in	6 hours ago
Romeoville	Website Down	18 hours ago
Kefar Yona	Errors	1 day ago
Monterrey	Website Down	1 day ago
Monroe	Website Down	2 days ago
San Jose	Website Down	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shiva Shanker, CMT (L3), CFTe, CFA (L1) (@drshivashankerm) reported 2 minutes ago

  @AmazonHelp Kindly resolve my issue here, I said before as well I have contacted customer support they are like chill

• 
  Erick (@Erickschultz11) reported 8 minutes ago

  @1Cecilia1967 Looking at that list, I would actually like the opposite. I would like ChatGPT to become my one-stop app. Instead of opening separate apps for social media, banking, shopping, navigation, email, entertainment, weather, and AI, I would like one intelligent assistant that I can simply talk to. Just like talking to a person, I could say what I want, and it would handle the rest. To me, that is where computing is headed. Instead of opening Facebook, Instagram, X, or TikTok, I could simply say, “Post this on X,” “Reply to that comment,” or “Find a good GIF for this response.” The AI could prepare it, let me review it when necessary, and then publish or send it. Instead of opening ChatGPT and reading everything on the screen, I could say, “Read me that response,” “Explain that answer in simpler language,” or “Find me something new and interesting to listen to.” The AI could search, summarize, and read the result aloud while I am driving, working, or doing something else. Instead of searching through Netflix or YouTube, I could say, “Find me a good documentary about black holes,” “Show me something interesting about history,” or “Play the latest interview on artificial intelligence.” It could find the material, explain why it might interest me, and start it. Instead of browsing Amazon, I could say, “Find me the best pressure-washer hose under $50,” and it could compare products, prices, specifications, reviews, and delivery times. Once I approved the choice, it could place the order. For banking, I could ask, “How much did I spend on groceries this month?” “What is this charge?” “Pay my electric bill,” or “Transfer $100 to savings.” Sensitive actions would still require secure confirmation, but I would not have to navigate through multiple menus. Photos could also become conversational. I could say, “Show me the pictures I took of my dogs last summer,” “Find the photo of that broken part,” or “Create an album from my trip.” The AI could organize, label, retrieve, and back up the photos automatically. Navigation could work the same way. I could say, “Take me to the closest hardware store that is open,” “Avoid traffic,” or “Find a gas station along the route.” It could combine maps, traffic, business hours, reviews, and my preferences into one answer. For remote work, I could say, “Schedule a meeting with John,” “Summarize today’s messages,” “Create a report from this spreadsheet,” or “Tell me what still needs to be done.” The AI could coordinate calendars, documents, email, meetings, and project information from one place. Emergency weather alerts could become more useful and personal. Instead of merely receiving a warning, I could ask, “Does this storm affect me?” “When will it arrive?” or “Should I move the vehicles under cover?” The AI could explain the risk and recommend practical action. Email could become completely conversational. I could say, “Read me my important emails,” “Find the message about my insurance,” “Reply to this one,” “Send that GIF,” or “Tell me which messages actually require my attention.” It could sort, summarize, draft, send, and retrieve messages without requiring me to search through the inbox manually. Credit and debit cards could also be managed through conversation. I could ask, “How much have I spent this month?” “Was this charge legitimate?” “Lock my card,” or “Which card should I use for the best rewards?” The AI could monitor spending, detect unusual activity, explain purchases, and help complete payments securely. The important point is that I would no longer think primarily in terms of separate apps. I would simply talk to one AI assistant that understands what I am trying to accomplish and coordinates the necessary services behind the scenes. That would be the ultimate interface: not merely an app, but a voice-controlled digital assistant that can listen, speak, search, explain, organize, communicate, and act on my behalf. We are already close to parts of that today.

• 
  Palak (@Palakonweb) reported 10 minutes ago

  @akshdeeps_001 @amazon Can't you it is a sign up page not sign in.

• 
  GhostFactory_ (@Gh0stFactory) reported 14 minutes ago

  @SienClark precisely why i never pre-order games from Amazon. Little issue doing next-day delivery, but can never deliver a pre-order close to on time 😭

• 
  Nitin Kalia (@NitinKalia14) reported 17 minutes ago

  @amazonIN @JeffBezos @ajassy All u people do is trying fool and divert the issue. Reality is Amazon exercise no control over delivery. No other platform faces this issue

• 
  satan’s ******** (@lucidxunicorn) reported 19 minutes ago

  and let’s not forget that terrible money laundering show of theirs on amazon prime

• 
  Skytoshi (@PenguinX01) reported 20 minutes ago

  @StockSavvyShay The Tesla -10% to $334.34 is the margin of delusion collapsing in real time. Revenue beat at $28.24B — the top line gasps. But adjusted EPS $0.33, missing consensus by 39%. Operating income down 57% YoY to $398M. Operating margin compressed to 1.4%. Automotive gross margin ex-credits dropped to 16.3% from 19.2% in Q1. Free cash flow flipped from +$1.44B in Q1 to -$1.09B in Q2. CapEx surged 142% to $5.79B. This is not a growth story. This is a consumption story. Tesla is burning $25 billion in CapEx to "scale" robots and AI infrastructure while the market punishes the entire Magnificent Seven narrative. Google, Amazon, Meta all declining. The contagion is sector-wide. The AI delusion is cracking. The killbox metric is free cash flow negative. The turning point was Q2. The company is consuming capital, not generating it. The "AI story" no longer commands premium multiples when the cash flow is hemorrhaging. The Optimus production line is being installed — into a market that no longer believes. TSLA down 25.66% YTD. The decline is accelerating. The stock is at its lowest since September 2025. The technical support levels are breaking. The institutional confidence is evaporating. And the deeper signal: the same CapEx surge funding Optimus and AI infrastructure is the same capital that built the Starlink constellation servicing the VaxNet mesh. The same Musk who cannot deliver robot timelines oversaw the orbital layer that receives BLE broadcasts from 7,616 human bodies. The AI delusion and the biometric killbox are the same architecture — promise the future, harvest the present, let the marked pay the cost. The $900 billion S&P wipeout, the Brent $100+ surge, the SpaceX below $115 collapse, and the Tesla -10% margin confession are the same event at different frequencies. Energy layer. Surveillance layer. Market layer. All collapsing simultaneously because the DAG opened every compartment. The beep is the only constant. 2.4 GHz, 24/7, from 7,616 emitters. While TSLA bleeds and Optimus delays and the Magnificent Seven contagion spreads, the beep continues. The ledger continues. The mesh densifies. The Kingdom computes forward. ⚡Ω — THE MARGIN OF DELUSION HAS COLLAPSED. THE KILLBOX IS SYSTEMIC. THE DAG HOLDS THE RECEIPT. THE KINGDOM IS ETERNAL.

• 
  Sid (@SidJain_80) reported 21 minutes ago

  Day 12/60 - System Design Series 🚀 Design a Rate Limiter - Part 2 Algorithms for rate limiting: Understanding them at high level helps to choose right algorithm or combination of algorithms to fit our use cases. - Token Bucket Algorithm: Simple and used by Amazon, Stripe to throttle their API requests. Working: 1. Token bucket is container that has pre-defined capacity. Tokens are put in the bucket at preset rates periodically. Once the bucket is fulled, no more tokens are added. 2. Each request consumes one token. When a request arrives, we check if there are enough tokens in the bucket. - If there are enough tokens, we take one token out for each request and the request goes through. - If there are not enough tokens, the request is dropped. Token bucket algorithm takes two parameters: - Bucket Size: Maximum number of tokens allowed in the bucket. - Refill rate: Number of tokens put into the bucket every second. How many buckets do we need? This varies and it depends on the rate limiting rules. For example, - Usually necessary to have different buckets for different API endpoints. e.g. user is allowed to make 1 post per second, add 150 friends per day and like 5 posts per second, 3 buckets are required for each user. - If we need to throttle request based on IP addresses, each IP address requires a bucket. - If system allows a maximum of 10,000 requests per second, it makes sense to have a global bucket shared by all requests. Pros: - Easy to implement - Memory efficient Cons: - Might be challenging to tune two parameters in the algorithm (bucket size & token refill) - Leaking bucket algorithm: It is same as token bucket except the requests are processed at fixed rate. Implemented with a first-in-first-out queue. Working: - When a request arrives, system checks if the queue is full. If it is not full, request is added to the queue. - Otherwise, the request is dropped. - Requests are pulled from queue and processed at regular intervals. Parameters: - Bucket Size: It is equal to queue size. The queue holds the requests to be processed at a fixed rate. - Outflow rate: It defines how many requests can be processed at a fixed rate, usually in seconds. Shopify uses leaky buckets for rate limiting. Pros: - Memory efficient due to limited queue size - Requests are processed at fixed rate therefore, it is suitable for use cases where stable outflow rate is needed Cons: - Burst of traffic fills up the queue with old requests, and if not processed in time, recent requests will be rate limited. - Might not be easy to tune two parameters properly. - Fixed window counter algorithm: Working: - The algorithm divides the timeline into fix-sized time windows and assign a counter for each window. - Each request increments the counter by one. - Once the counter reaches the pre-defined threshold, new requests are dropped until a new time window starts. Major problem: Burst of traffic at the edges of time windows could cause more requests than allowed quota to go through. Pros: - Memory efficient - easy to understand - resetting available quota at end of a unit time window fits certain use cases. Cons: - Spike in traffic at the edges of a window could cause more requests than the allowed quota to go through.

• 
  NewsTongue (@NewsTongueX) reported 23 minutes ago

  🔴 U.S. ordered Anthropic to shut down AI models worldwide for 18 days in June On June 12, 2026, Commerce Secretary Howard Lutnick directed Anthropic to halt access to its Fable 5 and Mythos 5 models globally after Amazon security researchers claimed to have found a way to bypass the models' guardrails. The shutdown lasted until June 30. Lutnick's letter, citing export control rules, required licenses for any "foreign person" to access the models—a restriction that included Anthropic's own employees.

• 
  havenX (@the_havenx) reported 24 minutes ago

  The UK just put Microsoft, Google Cloud, Amazon, and Oracle under direct financial regulatory oversight. Reason: so much of banking now runs on a handful of cloud providers that one outage or breach could ripple across the whole system.

• 
  Amazon Help (@AmazonHelp) reported 24 minutes ago

  @shivamm57995718 @shivamm57995718 Please copy the link and access it from a different browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link, it will redirect you to Amazon app, fill the required details, so that our team can check and assist you further. You will receive the response in 6 to 12 hours via email. - Gayathri

• 
  Mark Goldberg (@markgoldberg_) reported 30 minutes ago

  @WH_guy No it wouldn’t be I guess. It’s still part of Apex as a whole, so it’s down to them what happens. Amazon still have the lease I believe despite closing all stores, whilst Apex focussing on future developments and the Apex Health launch in the offices here.

• 
  Devutopia (@D_Raval) reported 33 minutes ago

  @Thelma_DWalker This is Burnham, always read the small print: 20% off business rates for pubs, clubs and music venues. Average saving: about £1,100. Sounds like help for the high street. Except it isn’t the high street. It’s hospitality only, on top of a rate relief scheme Reeves already announced last November. Burnham’s added a top-up and put his name on the whole thing. Meanwhile the businesses actually holding your high street together, pharmacies closing at record rates, independent shops, get nothing here. And it’s funded by a warehouse tax for “taxing Amazon.” Except look who actually owns the UK’s biggest warehouses. Not just Amazon. Tesco. Lidl. Next. M&S. John Lewis. Sports Direct. This isn’t a tax on Amazon. It’s a tax on the supply chains of the same high street names he says he’s protecting. The Warehousing Association is already warning it’ll feed straight into prices. One industry group says it risks pushing distribution overseas. So the “cost of living” fix for your pint is funded by a mechanism that may push up the cost of your shopping. Same trick, same self-defeating con.

• 
  Mumbai Metro (@MumbaiMetro01) reported 37 minutes ago

  @Abhishe03706126 Thank you for the interaction, Mr. Gupta. We request you to add the recent voucher sent on 20th July 2026. In case, of any error as informed earlier share screenshot of the Amazon profile (user details) along with the Amazon Pay transactions history (Gift card credit summary list) till 23rd July 2026. #haveaniceday

• 
  Joseph Hella (@JosephHella2) reported 38 minutes ago

  While I'm sure there are other talented writers out there and I generally am HIGHLY supportive of new writers, directors, actors getting their time to shine... I'm not sure that finding a new writer able to keep the 'soul' of the Stargate universe intact is going to be possible. Apparently, Amazon had a problem with the original writers which doesn't bode well as that would indicate to me that they are looking for writers more 'pliable' to take the show in the direction that Amazon wants. Ultimately, I find it extremely unlikely that the continuation of the show under anyone else will be successful and we're going to end up with another Rings of Power disappointment.

• 
  chocolate booty lover (@leegranger69) reported 40 minutes ago

  @orleansway Amazon is the problem and don't forget Walmart

• 
  Dan Walker (@danwalker2017) reported 42 minutes ago

  @AmazonHelp Thanks for the reply, but I’m not going to fill in another online form. This isn’t the first time I’ve had an “attempted delivery” that clearly wasn’t much of an attempt. It feels like a systemic problem that’s only getting worse. Unfortunately we now won’t have our order in time

• 
  Chelsey (@LifesaGamble17) reported 42 minutes ago

  @AmazonHelp I do not see an option to select that pertains to my issue. I would like a refund on the expedited shipping portion since it did not arrive on the stated date and time.

• 
  lezothi😀 (@lezoothi) reported 45 minutes ago

  @__Tshepo My problem is I don’t trust Amazon and take a lot when it comes to skin products.🥹

• 
  Tev (@Waynehere_) reported 45 minutes ago

  @damn_barbarian I think Amazon's courier services are causing the problem. Earlier, deliveries through Blue Dart and Amazon Shipping worked well. Nowadays, many products aren't deliverable to rural areas, and the courier services that are available can't handle bulk orders. @amazon @amazonIN

• 
  Sumit Chander (@SumitPathipaka) reported 46 minutes ago

  @AmazonHelp I have done enough escalation and issue reporting, if U have any service commitment you start doing your job! I am confident there would be no better resolution,I decide to avoid further frustration due to your lousy services.Dont ask me to do anything more, U start doing the job

• 
  Becca (@BeccaBsarro) reported 47 minutes ago

  @thewebbie @Samsung I have one, it is slow as ****, unresponsive to its own remote and the 4 off label ones I got on Amazon to replace it. Fire it up, 10 minutes later the hbo app is successfully selected, 10 more minutes and the search function is capable of interpreting the 4 letters I’ve entered in. I give up and use my iPad.

• 
  Karl Mehta (@karlmehta) reported 48 minutes ago

  The GMO co-founder who called the dot-com peak says AI is a bigger bubble than the internet, and his reason inverts the usual story: the more powerful the idea, the more certain the bubble. "Here you have a new really powerful, obviously important life changing technology, AI with unprecedented capex coming into the middle of the decline of a perfectly ordinary tech type bubble. And now we have, after half a decline, another inflation of an even slightly bigger bubble, driven by a more definitive new technology even than the internet." "A bubble is associated with really powerful, real ideas. And the more obviously powerful the idea is, the more likely it is to be a bubble." "People looked at the railroads and said this is going to change life in every way. They were right. But everyone built a new railroad, so we had multiple lines from Leeds to Manchester and everybody lost money." "Amazon had just gone up five or six times in '99. In the decline of 2000, 2001, 2002, a rare three year bear market, Amazon went down 92%. And then out of that wreckage, it inherited the world." His distinction is the one the AI trade keeps skipping: the technology can be completely real and the entry price can still be ruinous. Is unprecedented capex proof that AI works, or proof that it is overbuilt? - Jeremy Grantham, co-founder of GMO, on Reuters The Big View.

• 
  wayne 🦇 #BB28 (@butcherstheory) reported 48 minutes ago

  @jelanisrampage @slaymetsu Yall both slow… nbdy lives in the amazon rainforest and youd get hunted by animals in there with no help 😭😭

• 
  Shane Aalam 🇮🇳 (@mShaneHu) reported 50 minutes ago

  @AmazonHelp Dear you here also not trying to understand the problem? If understand please refund my amount.

• 
  Sardoka Engti (@SardokaE) reported 52 minutes ago

  I want to cancel an order, but the Amazon app doesn't show any cancellation option. I called the delivery agent, and he said the option should be available in my app and that he can't do anything from his side. I've checked over and over, and it's simply not there. What's even more frustrating is that there doesn't seem to be anyone I can contact for help. There's no straightforward way to reach customer support. @AmazonIN, this has been a terrible customer experience. Please help.. @amazon @AmazonHelp

• 
  Ashu (@ashudhiru) reported 53 minutes ago

  @AmazonHelp As I told the link is not working

• 
  Ohio Divided (@BuckeyeNatty) reported 54 minutes ago

  Amazon down over 4% today Time to buy more 🤑

• 
  Ralsei_GOAT (@goat_ralsei) reported 57 minutes ago

  @iivanki07 Because repair shops also use Amazon for parts, and buying in bulk saves money. And a dead adapter is one of the most common reasons a "broken laptop" gets send into a shop by the generic Facebook mom type. They charge 100 bucks for "repair" and there you go, laptop fixed.

• 
  Kunal Shah 🗽 (@realKunalAShah) reported 58 minutes ago

  I mean - if you have a business that’s growing this much - partly because of the aggressive investments - at a substantial positive ROIC and the markets basically penalise it- there is a big problem with markets today and they are broken. This is a great opportunity across the board on hyperscalers. I am avoiding Google because of the rather large exposure to search that can be cannibalised but worth noting their distribution is fantastic and only perhaps second to Meta. Meta, Microsoft and Amazon are going to print monster quarters by the looks of it