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Amazon status: access issues and outage reports

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Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 47% Errors (47%)
  • 33% Website Down (33%)
  • 20% Sign in (20%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Dallas Website Down 3 hours ago
Chicago Sign in 6 hours ago
Rājkot Errors 8 hours ago
Tijuana Website Down 16 hours ago
Houston Website Down 19 hours ago
Toronto Sign in 20 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • PimpMasterYoda1
    **** Master Broda (@PimpMasterYoda1) reported

    @Pirat_Nation Former 3rd party vendor on Amazon. Amazon's always been a-holes to everyone who sells on Amazon and they've dramatically increased fees over the years. They also demote your account standing if you're not shipping same-day regardless of your shipping window and keeping your in-stock supplies above a certain percentage. The latter really screws over fast-selling stock. Nike also told them to shove off but both Nike and Nintendo came back to Amazon because they hated the idea of 3rd party vendors on the site selling their items even more. (Even if they're pre-owned and/or otherwise authentic) Amazon's given corporations insane power on their site to copyright strike non-authorized vendors selling their products even if it's vintage/pre-owned. You might point out the huge amount of emulators with 10000 games on them that Nintendo doesn't go after on Amazon. They do. They're from Chinese vendors and every one that gets struck down is back with 10 the next day because Amazon doesn't care.

  • Darth_SH
    Sarath_Hariharan (@Darth_SH) reported

    @AmazonHelp You DO NOT understand MY concern. Instead of accessing MY a/c, could you not fix your UX UI so that people access CS more easily? Why do you make things hard hiding a basic digital shopping?

  • blueshopping24
    Blue (@blueshopping24) reported

    The trap 90% fall into: White-knuckling willpower at 9pm, tired, scrolling Amazon. The biology: your dopamine system has downregulated. The $47 purchase feels abstract. Pleasure feels immediate. Discipline doesn't fix a depleted prefrontal cortex. Environment does.

  • KCPawsy
    KC Pawsy (@KCPawsy) reported

    Take it down, walk to the bottom of your garden and burn it. Then walk back inside, go on Amazon and order a new one.

  • BardiCardiDuh
    Untouchable_$lut (@BardiCardiDuh) reported

    @QCWorldwide So I guess anyone who shops on Amazon is also maga? Are you slow ? Get A JOB

  • Ashwin_swain
    Ashwinxxx (@Ashwin_swain) reported

    @amazonIN @AmazonHelp Tracking ID 368877827770 is still undelivered. I’ve been getting calls around 9 PM for the past 3 days, but there’s no response when I answer. This is concerning. Is this due to delivery agent issues or delays with a third-party seller order? Please help

  • musings_blonde
    Blonde Musings 🇺🇸 (@musings_blonde) reported

    @MrsMagdaBeard Especially if you order ahead on Amazon, they have even better prices. But the Whole Foods is over an hour from us. And in area with terrible traffic. Sprouts is about 40 minutes, but it’s next to where we go to church so we stop on Sunday afternoons

  • logotypercom
    Logotyper (@logotypercom) reported

    @IGN Amazon and Nintendo have broken up more times than Ross and Rachel. And somehow GameStop is still the toxic ex.

  • wickersss
    wickers (@wickersss) reported

    @AmazonHelp @ShastryDhiraj Well the main issue here is that their own support team is doing nothing about, not to mention the CEO who should be investigated for corruption. That's why people are going one level up to you guys, since you own Twitch.

  • Bozzyman
    The Bozzyman (@Bozzyman) reported

    How did we get to the stage that TNT and Amazon - both American company’s, hold football matches behind hefty subscriptions? It boggles my mind that we used to watch these matches without issue for free!?!? How did football fans let this happen?

  • DylworksXRP_FLR
    Crypto Craftsman XRP/FLR (@DylworksXRP_FLR) reported

    @SageOfTheMtn So lame! I was just outside looking at my sky! I don't even want to be outside today. I'm waiting on my amazon order to get here so I can fix an old speaker cover. I had to order new material and make a whole new frame from scratch. So once that gets here and I get it finished, I may call it a day and just hermit inside and watch a movie or two. Going outside just feels gross at the moment.

  • ajithdax
    Ajith Das (@ajithdax) reported

    Hello I bought a Gram 17 laptop nearly 3 years ago from Amazon. I am having a battery issue. It is still under warranty. But yr customer service says warranty for battery is only 1 year. This is not done. The Amazon invoice is clear... 3 year full warranty. Pl sort this out.

  • ProcessISInc
    Shaker Cherukuri (@ProcessISInc) reported

    Walmart has effectively created an online version to compete with Amazon using their physical store footprint. Took them several attempts and a decade of trial and errors. Target still hasn't figured it out. Chaos reigns in Target stores for this reason.

  • RadoTsc
    Rado | τsc (@RadoTsc) reported

    What makes @Bitrecs different from every other rec engine on Shopify? Most recommendation apps use ONE model or basic rule-based logic ("people also bought X or amazon"). Bitrecs runs your catalog through Claude, GPT, Grok, Gemini, DeepSeek, Qwen, and more SIMULTANEOUSLY. A consensus engine then ranks all the suggestions and picks the best ones. Think of it like asking 9 expert personal shoppers to each recommend products, then having a head buyer pick the best suggestions from all of them. One merchant reported a 15% AOV increase after installing. The install is literally one click on Shopify. Free tier available. WooCommerce coming soon. And here's what's coming that nobody's talking about: an MCP server and REST API. That means AI agents (ChatGPT, Claude, custom bots) will be able to pull Bitrecs recommendations directly into conversations. Agentic shopping powered by Bittensor. $0 to $199/mo pricing. Simple SaaS model with real revenue flowing back to the subnet. Personally, the alpha price moves when they prove two things: more store installs and measurable sales lift for merchants. That's it. Show the numbers, price follows. Also this might be the cheapest subnet to mine on in all of Bittensor. No GPU, no server, no electricity. You're literally editing a text file (artifact.yaml see picture below of basic vs optmized file). If you're good at prompt engineering you can compete. I might actually try submitting an artifact myself and film the whole process for YouTube. Zero cost to try, worst case I learn something, best case I'm earning alpha on SN122 by writing better prompts than everyone else. $TAO #bittensor

  • MaheshPawaar
    Mahesh (@MaheshPawaar) reported

    @auraofthoughtss amazon has easiest return imo. never had issue in last 8 years.

  • goldhawkickz13
    goldhawkickz13 (@goldhawkickz13) reported

    @AmazonHelp I have strict instructions on preference file. But yet the deliver kept freq do safedrops at garages that isnt mine. I had talked to customer service each time through the years. Now decline to help me on this order and issue me violation warning. How could this be justified?

  • AquibKhanv3
    Aquib Khan (@AquibKhanv3) reported

    @AmazonHelp I want my refund plz solve my issue… I have called many times but customer care refuse to help me.they say sorry sir we cant help u. your specialty team also disconnect my call . I request you to check from starting from where the problem is start Order no is 408-8645854-6622736

  • KaripeMadhan
    Karipe Madhan (@KaripeMadhan) reported

    @Amazon @AmazonHelp For 20+ days, I am only receiving repeated responses with no actual resolution. Pickup issue still not resolved despite multiple followups and emails. Need immediate action with confirmed date. Order ID: 405-0119147-8273150

  • cresthiker36
    Jamie Maddox (@cresthiker36) reported

    @AmazonHelp @amazon @AmazonHelp the issue of compensation has already been resolved through customer support. Drivers and warehouse personnel in Georgia need to be properly trained on how to fill, handle and deliver packages that are potentially fragile ie: all of them. This happens more often than not and needs to stop.

  • Crokarthemighty
    Crokar (@Crokarthemighty) reported

    Amazon has really gone down hill lately. Pay for prime. Says 2 day shipping. 5 days later still no package. Tracking shows its been in my city for 3 days. @UPS is garbage.

  • TuBon_gRips
    TuBon_gRips (ボングを2回吸う) (@TuBon_gRips) reported

    @AmazonHelp The website handled the refund just fine. This was about public shaming, as this has been an issue with every single order where cold bags have been, or should have been, used. They are never used correctly. I've gotten one which was still folded and empty, stuffed into another bag with my order. It's ridiculous, you morons keep saying you'll do something about it, it's been over a year and several dozen complaints, many with refunds (I only ask for refunds when stuff actually arrives warm), and nothing changes. I still order due to price, and selection. There are a lot of items I just can't get at my local Safeway at any price—for everything else, it's cheaper to order. Notice how I left convenience off the list of reasons I keep ordering? Yeah. Because this isn't ******* convenient.

  • PujithaTel8323
    NARAHARI TELLA (@PujithaTel8323) reported

    @AmazonHelp @amazonIN @amazonIN Even today I cancelled another item due to address issue, but still no refund tracking update. This is very concerning. Please resolve immediately

  • NHarini04
    Harini N (@NHarini04) reported

    @AmazonHelp If you get my concern then why you send me the link that requires my phone number woozy is my entire problem

  • RuthEBrown8888
    Ruth E. Brown 🇺🇲 (@RuthEBrown8888) reported

    @iWomansplainer Always. Amazon is the problem.

  • Harsh_OneA
    Harsh (@Harsh_OneA) reported

    @AmazonHelp Link is not working I was busy so I did not see the until now. Pls reply back the same link

  • AliquidAmari
    a common sense revolutionary (@AliquidAmari) reported

    @RenaKARE11 @slk0814 We can dream 💭 I have back problems and actually order flats from @amazon that are more comfortable than anything else!

  • Darkisknown
    SiB | Dark (@Darkisknown) reported

    @fgcraisa wait till amazon does deals most customs go down too $59

  • parmita
    Parmita Mishra (@parmita) reported

    @animeshsingh38 i founded a hardware startup, yes. “powering an arduino properly” = USB-C or a 9V wall wart. “driving an LED strip safely” = one resistor, or a MOSFET if you’re feeling fancy. “time accuracy” = the DS3231 you bought on amazon for $3. “integration” = four jumper wires. and zuck isn’t selling this. it’s a personal gift he made for his wife and posted on instagram. there’s no manufacturing problem. the technical claim doesn’t survive the photo.

  • manojgupta2
    🇮🇳MG 🇮🇱 (@manojgupta2) reported

    @AMRUTCityGzb Why portal to submit property tax not working for last few months? How can we deposit property tax? What are the alternate ways? Can't we use Amazon Pay to so this rather than hosting it on our own platform? @CMOfficeUP @myogiadityanath

  • JohnMilitano
    John Militano (@JohnMilitano) reported

    Amazon should be investigated for intentionally dumbing down standard echo or 3rd party devices which support Alexa. All of my Sonos decides cannot execute simple tasks and it just sucks Amazon did this. All because they are forcing everyone into new echo devices. Not good Amazon!@amazon