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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
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Website Down (47%)
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Errors (33%)
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Sign in (20%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Sign in | |
| Sydney |
Errors | |
 Pontiac |
Website Down | |
| Columbus |
Errors | |
| Rockville |
Errors | |
| Lakewood |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Meahul Vithalani
(@Imeahul) reported
@AmazonHelp My problem is.. while tracking my refund status. It shows that amount to be refunded is zero????
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Abizer
(@Abizer14143404) reported
@AmazonHelp And what happens when your social media and support teams are unable to fix the issue? Who should I contact then?
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Maham Rajpoot
(@Maham83632381) reported
@Wildman60900848 @Maan1379 @Nabeela53271205 Chance q full time milay ga.... But only one problem We have to go to Amazon......😜
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Jaswinder Singh
(@singhboys026) reported
@amazonIN i am jaswinder singh so am existing cust pf amazon so amazon service very poor becoz not on time delivery and staff issue in punjab r so kindly improve that Reg Jaswinder singh Phn 9877763687
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RealCitizenCritic
(@CitizenColumn) reported
@ATT and @outage. My phone in downtown Seattle right near Amazon HQ can not talk to other providers. I can talk to other ATT or iphone customers, but not send, receive texts or calls from others. Quite unusual. Please tell me the dictator apocalypse hasn't started.
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Jitendra Yadav
(@JituYdv) reported
@AmazonHelp till no help or solution received me , even the customer care number also saying all time , "due some technical issue we are unable connect u with assistant " i never expected this from Amazon, lost the trust ,
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Aparna
(@Aparna_Enough) reported
@AmazonHelp Concern(s) #1. Ordered sundrop Oil on #FRESH. Bottles delivered without protective cover; few leaking. Provided immediate evidence/photos. Want return & replacement. #2. Amazon Chat, Call and now Online team is so poor that that don't seem to be able to "understand" the problem.
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Meahul Vithalani
(@Imeahul) reported
@AmazonHelp No..it was not working
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ju ･₊˚🌱 !
(@kurapikamikasa) reported
amazon jp giving me unnecessary problems
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Bhanu Balani
(@balani_bhanu) reported
@AmazonHelp I dropped details of mine and product so please find this and it says for 12 days but remember that if you think that in 12 days forget this issue so you are wring
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charanjit
(@charanjit74) reported
@AmazonHelp The issue is still unreolved and i paid for damaged product. If products fall under non returnable category then the delivery partners shoudl be made liable for delivering damaged products
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rupesh.eth
(@rupechat) reported
@RJRCapital But but but they beat expectations… I love the down 293% y/y in TTM free cash flow at Amazon - good for double digit gain
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Ankit Sadh
(@AnkitSa64663940) reported
@AmazonHelp In your policy they returned the product of product is damaged/defective and not working condition. You send the submersible pump is not working condition. Is they pure harassment or not? Please tell.
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Mad Mark
(@MarkLisle6) reported
@RichardJMurphy Another reaction is to dump Amazon prime , dump Netflix, dump MacDonalds for raising prices and use our combined economic muscle to drive down inflation and force companies, Personally I’m dumping these products as I don’t need them
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Mohammed Arshad
(@Mohamme89282933) reported
@AmazonHelp worst service from Amazon customer representative was very rude he was saying he doesn't want to talk with me related to the issue
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Ershad Kaleebullah
(@r3dash) reported
@navkendarsingh @mail2arjunm @Flipkart AZ has been so good ya. There are issues, yes but that's also because we order a bunch of stuff weekly. And replacements have been spot on too. This is from my Amazon experience in Mumbai, Pune, Chennai, Delhi NCR, Bangalore, and Hyderabad.
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Nikita jain
(@Nikitajainnn) reported
@fireboltt__ I purchased Fire Boltt Beast Pro in April via amazon order ID 408-7223598-1306706. In just three months, it stopped working. Since the purchase, I am facing this issue neither your customer care associate receives the call. #FireBoltt #BeastPro #CustomerCare
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Abizer
(@Abizer14143404) reported
@AmazonHelp It's a basic issue wherein the order has reached the nearest delivery hub but they simply won't send it out for delivery.
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🇸🇳🇧🇷🇪🇬
(@ojd85) reported
@anon_opin Amazon prime isn't much better. Netflix hands down the best UI
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Sohail Dakhni
(@SohailDakhni) reported
@AmazonHelp Mustafa, please understand, while I have recieved the update which is also available in the app as well ( the status) I needed the ordered to get delivered on time. Now it has extended, how are you trying to fix it, can I expect those to get delivered today atleast???
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☭ upper middle class communist ☭
(@off_brandrew) reported
for fun jeff bezos likes to make amazon delivery drivers fight gladiator style in the warehouse and he always gives the thumbs down to the loser. the winner gets a bathroom break.
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grilledcat @ cream cheese danish
(@grilledcat) reported
I am rather unhappy about amazon drive being shut down
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Dayanidhi
(@22daya) reported
@AmazonHelp Yes Abhishek connected with the link provided. Asked me to wait for the delivery agent to come to resolve the issue. But no delivery came to me. I dont know what is the reason for the cancellation.
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Atul G
(@AtulGhyd) reported
@AmazonHelp @PiyushGoyal @jagograhakjago I am not asking for resolution. I HAVE AN ISSUE WITH THE RESOLUTION SO ASKING FOR THE PROCESS TO TAKE IT THROUGH LEGAL ROUTE . WHAT I AM ASKING IS THE PROCEDURE SO THAT I FOLLOW ALL THE AVAILABLE RECOURSE AVAILABLE FOR ME
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BabaTunde
(@abalu_uthman) reported
@missdamie Even inside we de spend, need to include not login to Amazon and all those applications
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Gurjeet
(@SsGurjeet) reported
@AmazonHelp The issue is not resolved even after escalating on the link you provided 3weeks ago. Pathetic state of affairs . Your customer service team doesn’t really care .. I will escalate this to consumer forum.#Amazon
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Nilesh G Darji
(@ngdarji) reported
@Uber_India @Uber_Support @AmazonHelp Uber hold in my Amazon Pay of Rs. 100 I was trying to book ride yesterday but there was an error with payment option. The hold is still not revoked. Registered mobile sent via DM
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Gurjeet
(@SsGurjeet) reported
@PrimeVideo This issue has not been resolved till today even after education on the link you provided . Pathetic state of affairs at #Amazon The customer care team doesn’t even care . Will escalate to consumer forum now
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Mohammed Arshad
(@Mohamme89282933) reported
@AmazonHelp Then fix my issue
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Blank
(@pitto) reported
@AndreaBogazzi @SarahJaneAvory Try retro game dev on amazon. Not a solution for all the problems, not an answer for all the questions but... Can get you started.