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Amazon status: access issues and outage reports

Some problems detected

Users are reporting problems related to: errors, website down and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 27: Problems at Amazon

Amazon is having issues since 09:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 47% Errors (47%)
  • 33% Website Down (33%)
  • 19% Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Dallas Sign in 1 hour ago
Colorado Springs Sign in 3 hours ago
Township of Evan Website Down 3 hours ago
Philadelphia Sign in 4 hours ago
East Zorra-Tavistock Errors 8 hours ago
Fort Worth Website Down 9 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • suckmydickhoe94
    Welcome, and enjoy my show 😘 (@suckmydickhoe94) reported

    I'm GOING down to Amazons HR **** stash house. They hire idiots just like revolution did which is why they failed. However I'm sure Amazon would like to know how two of their employees are stalking & harassing people the police will too. I'm done playing with y'all dumb *****

  • FrankieInVegas
    Frankie D (@FrankieInVegas) reported

    @theknightirish Last four paperbacks I bought from Amazon - three were new, but in used quality due to edge damage. Last one was an on demand print with no disclosure as such. Terrible packaging for shipping. Time to buy more from Barnes & Noble and locals.

  • totti358
    Francesco Totti (@totti358) reported

    @dnvr_is_burning @brad_polumbo Appreciate the reply but your claim hinges on a myth that Bezos wouldn’t create Amazon if he could only amass 999million. Im saying thats not realistic. 999 million is ENOUGH to pass on Amazon jobs were once regarded as decent. Them cracking down on unions has made them less so

  • Sagar_Sinha92
    Sagar Sinha (@Sagar_Sinha92) reported

    @amazonIN @JeffBezos @amazon This issue has happened many times in India. It seems that your delivery agents are not doing their job properly. Why don’t you train your delivery staff on how to deliver orders correctly and communicate properly with customers?

  • Natalie33122869
    Natalie (@Natalie33122869) reported

    @AmazonHelp I’m struggling with an issue that should take seconds to fix: I can’t change the delivery address even though it’s been less than 20 minutes since I placed it. Customer Help, Chat, Message, Call, Customize or Cancel an Order are actually functioning. Please advise.

  • ipuckfussy
    愛|•ʟᴇᴠɪ ツ (@ipuckfussy) reported

    @NPCI_BHIM @amazon @RBI My money has been stuck for several days now, and this is causing serious financial stress for me. This issue clearly appears to be a system/backend error from your side.

  • rockbonny
    Bonny Kurien (@rockbonny) reported

    @AmazonHelp Link is not working. It’s taking me back to the customer service page where I do not get any relevant options. I have a MISSING ITEM issue. Not cash back, not invoice not anything else. Look into this asap

  • rupeshraut28
    rupesh raut (@rupeshraut28) reported

    @AmazonHelp Still tried it but that too is not working it is taking too much time to start the chat .

  • gmamcd56
    GmaLovesYou (@gmamcd56) reported

    @LoneStarChica My experience with Amazon is driver ran over my water well and didn’t say anything or leave a note. We caught him coming back down our road. Problem was he didn’t speak English. You can’t send people to delivery in areas when they can’t even talk to people.

  • nagarajmalkod
    nmb (@nagarajmalkod) reported

    @AmazonHelp Already raised concern again through mail. No response yet from team. Today again 2 orders cancelled without my knowledge and consent. If issue resolves I’m happy to order again. Please do the needful. Please give closure to it.

  • ukulelephil
    PY_Hildreth (@ukulelephil) reported

    @shennabellows Not your call to make. This is a private property issue. AOC also worked to rid her district of a company that would have had great jobs.. It was called Amazon. Her district is a $%!Thole now. How is that serving the people?

  • cloudeecleer
    Rubix (@cloudeecleer) reported

    @rogermoonCrypto @FigoETH Buying and selling at 1-300 8 yrs ago is not the same or comparable to buying and selling at 5k and beyond /Eth is down over 50 percent from its high 5 yrs ago and it’s had ample time to prove itself / imagine if Tesla or Apple or Amazon or Google was down 50 percent over 5yrs

  • TradingRuppe
    Trade News / Trading Stock (@TradingRuppe) reported

    A little history: Oct 29, 2020, was the last time when all 4 Big Tech had earnings on the same day. 📉 Oct 29, 2020 — Big Tech Reaction (Earnings Day) 🟢 Amazon ($AMZN) 🔽 **~ -5%** Despite strong earnings, investors worried about rising COVID costs ⸻ 🔴 Facebook ($META) 🔽 **~ -5%** Concerns about ad growth slowdown + regulatory pressure ⸻ 🟢 Alphabet ($GOOGL) 🔼 **~ +3% to +5%** Strong ad revenue recovery surprised investors ⸻ 🟡 Microsoft ($MSFT) 🔽 **~ -4% to -5%** Solid earnings, but Azure growth slightly disappointed expectations ⸻ 💡 What actually happened that day: 3 out of 4 went DOWN Only Google went UP Market reaction ≠ to earnings strength

  • SatyamS56212115
    Satyam Saha (@SatyamS56212115) reported

    @AmazonHelp That link is not working. Please send it again.

  • sbmcnamara
    sbmcnamara (@sbmcnamara) reported

    @justalexoki @e0syn Outside of Amazon it is nearly impossible to find one in North America. Maybe a very big Walmart might have one. In Germany they are everywhere and Aldi has them on sale for 19,99 about 4 times a year. I am sure most clothes pins in North America are sold for some alternate purpose, like Arts & Crafts. It is not a thing. When I visit my parents in Canada, I hang dry everything, they have one drying rack, and otherwise I am hanging t-shirts on coat hangers on pipes and the cross bars of an outoor umbrella because I have gotten so averse to dryers for anything outside of down and towels (which I hang dry first for a few hours).

  • Jason_M_Honaker
    Jason Honaker ✝️ (@Jason_M_Honaker) reported

    @realEstateTrent I’ve bought mostly video games in the last couple months. Trying to track down the No More Heroes games, Mana series, Dragon Quest XI, lots more. Most of them factory sealed. You can’t get that on GameStop or and many times on Amazon.

  • visualdarter
    Paul Nuttall (@visualdarter) reported

    @status_is_down Yes. And even when it works they make the adverts glitch out tv, sky box or app so you pay for the service. Easier to but what you want on Amazon Prime as they don’t can you

  • joan_porte68439
    Joan Johnson Porter (@joan_porte68439) reported

    I need some assistance for an ongoing issue of non deliveries that has been going on for over 2 years and has now happened 3 times in less than 3 weeks. Complaints have been filed...no change. @AmazonHelp

  • TomBren13138498
    MindyKarmGirl (@TomBren13138498) reported

    @Ithildyn Thank you. I’m getting brave. We went down to one vehicle when Tom totaled my Jeep. Stuck home. Got the kit off Amazon . Really being positive I can do it .

  • raj_devanshu
    devanshu raj (@raj_devanshu) reported

    @AmazonHelp @ajassy your team response is so irresponsible, they have taken my issue as feedback only and no action against the delivery person and manager inappropriate behaviour

  • FahimH9378
    Shoton Ahamed (@FahimH9378) reported

    @AmazonHelp @suckmydickhoe94 Yes! But still now i can not change my phone number just because of OTP issue.

  • _Prashant_kr
    Prashant Kumar (@_Prashant_kr) reported

    @amazon I placed two orders on @AmazonIN on 21st April with an initial delivery date of 23rd April, which was later pushed to 26th April. Now it's already delayed again and still not delivered. This is disappointing. Kindly resolve this issue ASAP and provide a clear update.

  • MclernonDylan
    Dylan McLernon 🍁 (@MclernonDylan) reported

    @AWSstartups @zamp_ai This is garbage. It's Amazon pretending to support small businesses, when they don't. The tiny amount they spend in advertising this doesn't fix the billions they are taking out of the economy, that is killing other businesses.

  • tapansharma04
    Tapan Sharma (@tapansharma04) reported

    43 seconds for Amazon. Your side hustle isn't 'slow' - it's just not at enterprise scale yet. Keep building.

  • Kaushikmohit02
    Mohit Kaushik (@Kaushikmohit02) reported

    @AmazonHelp I’ve already informed you that I connected with your representative earlier, but the issue is still unresolved that's why I came here again . It’s your responsibility to fix this, and I shouldn’t have to keep reaching out to your team repeatedly for the same problem.

  • audayyan
    Abdullah Umer (@audayyan) reported

    @AmazonHelp Issue has been resolved. Thank you @AmazonKSA @AmazonHelp

  • OldmanC73
    OldmanC73 (@OldmanC73) reported

    @AmazonHelp Well they have no clue what the problem is or who to send it to.

  • Twilight2555
    Twilight-25 (@Twilight2555) reported

    @DangerousThinkg Personally I can’t wait till all the servers in hospital, Amazon, traffic lights, police stations, etc… all shut down bc the people running / maintaining the distro block them from using it due to legal reason. People think ransom ware is bad but this is legal lol.

  • MHunterPhoenix
    (MHunterPhoenix)(Mystic--SoloPlayer)(TL76)🐦‍🔥♀️ (@MHunterPhoenix) reported from Borough of Juniata Terrace, Pennsylvania

    Honestly, I think the one annoyed with the ads. Oh well. It's not his phone. He needs to deal with it My issue is. Amazon Music only has American made songs available. And I like listening to Japanese music so

  • PaulRiv84114734
    Paul Rivers (@PaulRiv84114734) reported

    @mostmodest2 @jessesingal He starts off with his own problems, saying that 40% of low wage labor being illegal immigrants couldn't be representative. Huh? Anyone who interacts with places they work knows that is quite likely. Fast food especially late at night, doordash, watch who delivers your amazon.