Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sanguinet, Nouvelle-Aquitaine | 1 |
| Bigastro, Valencia | 1 |
| Perth, WA | 1 |
| Dallas, TX | 2 |
| Seattle, WA | 5 |
| Barcelona, Catalonia | 1 |
| Oak Lawn, IL | 1 |
| Castelsarrasin, Occitanie | 1 |
| Salzburg, Salzburg | 1 |
| Fort Smith, AR | 1 |
| Los Angeles, CA | 6 |
| Chicago, IL | 5 |
| Paris, Île-de-France | 18 |
| Fléron, Wallonia | 1 |
| Melbourne, VIC | 1 |
| Township of Evan, KS | 11 |
| Lillers, Hauts-de-France | 1 |
| Ciudad Jardín, MEX | 1 |
| Southampton, England | 1 |
| Valencia, PA | 1 |
| Les Herbiers, Pays de la Loire | 1 |
| Coacalco, MEX | 2 |
| Rouyn-Noranda, QC | 1 |
| Atlanta, GA | 5 |
| Sydney, NSW | 1 |
| Hyannis, MA | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| A Estrada, Galicia | 1 |
| Morlaix, Brittany | 1 |
| Mumbai, MH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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70대자유인 (@vitahyoso) reportedJeff Bezos at Princeton People often remember the lives of the successful only by their dazzling outcomes. The man who built Amazon. The man who dreams of space. Yet behind every major change of direction lies a quiet moment of recognition. Jeff Bezos had such a moment. He entered Princeton wanting to become a theoretical physicist. It was a pure ambition—to explore the fundamental nature of the universe and matter. His grades were excellent. He worked hard. Then, in his junior year, during a quantum mechanics class, he became stuck on a single problem: a partial differential equation. He and his roommate wrestled with it for three hours and still could not solve it. Eventually they took the problem to “the smartest guy at Princeton.” The friend glanced at it and said, “Cosine.” Then, mapping it onto a similar problem he had solved years earlier, he worked through the solution with ease. Bezos watched. The path he had been laboriously groping along was, for this classmate, a road already known. In that moment he realized: “I was never going to be a great theoretical physicist.” It was not a declaration of defeat. It was closer to clear recognition. He understood that while effort could take him a certain distance, some people processed highly abstract concepts almost instinctively. In the world of theoretical physics, he concluded, one had to be among the top fifty people on the planet to make a meaningful contribution. In most other fields, being in the ninetieth percentile was enough. He did not deny the fact. He did not berate himself. He simply accepted it as it was. And then he changed direction. He switched his major to electrical engineering and computer science—toward a place where he could contribute more fully. That choice would later lead him through Wall Street and eventually to Amazon. What is interesting is this: Bezos did not, in that moment, define himself as “not good enough.” He simply acknowledged that he could not be the best in that particular field. When a prediction collides with reality, many people experience the mismatch as a threat and either deny it or rationalize it away. He treated the mismatch as information. He folded the old map and opened a new one. The important turns in life often begin not with dramatic resolutions, but with this kind of quiet acceptance—the ability to see oneself without exaggeration. When that gaze becomes clear, other paths start to appear. What Bezos gained in that Princeton classroom was not the answer to a physics problem. It was the ability to read his own limits accurately, and the attitude of revising his course without resentment. Perhaps that was the most important talent he would later display.
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Peter Girnus 🦅 (@gothburz) reportedI am the Director of Purchase Experience at the PlayStation Store, and the one thing I own, from the first pixel to the last, is the word Buy. It is a button. It is green. It says Confirm Purchase, because Confirm adds ceremony and Purchase adds the lie, and together they convert 60% better than the honest word, which is Rent, which I have never once been allowed to print. Understand that everything else in my store is true. The price is a real number and you really pay it. Checkout really charges your card. Your Library is a real page with a real shelf and your real name across the top. Purchased is a real filter you can sort by. Every word in the flow does honest labor. Buy is the single word carrying the lie, and it carries it alone, which is elegant, because you only have to not-read one thing. What you buy is a license. Revocable, non-transferable, of no fixed length, a permission to look at a thing for as long as we are still allowed to show it to you. When our arrangement with the distributor lapses, your permission lapses with it, because it was ours the whole time, rented to you at the price of a purchase. On September 1 we are ending 551 of them at once. Terminator 2. Apocalypse Now. Paddington 2. A Shaun the Sheep Movie: Farmageddon, lifted out of the libraries of the children who pressed my green button. I need you to admire the verb we chose for the notice. We did not write deleted. We did not write revoked. We wrote that these titles "will no longer be supported," as though Apocalypse Now were a printer driver, as though Paddington 2 had reached end-of-life and a maintenance team had made a hard but responsible call. A movie does not need support. It sits there. But supported is the word that turns a confiscation into a sunset, and the notice, once it has explained that the film you paid for will no longer be supported, closes with two more words I approved myself. Thank you. There are no refunds. There is nothing to refund, because there was no sale. A refund would concede a purchase, and we concede nothing. We have run this exact flow before. Germany and Austria, 2022, the same distributor, hundreds of films. America, 2023, a different rights-holder, and that year it was television, hundreds of episodes pulled the same quiet way. This is the third performance, and each time the catalog is larger and the notice is calmer, because calm is a metric and my team has gotten very good at it. A product manager asked me once, in a design review, whether we should add one line under the button. This is a license and may be revoked. I told her that one sentence is a 34% drop in conversion, and that our mandate was purchase experience, and that a sentence explaining the purchase is friction, and friction is the one thing purchase experience exists to remove. She agreed. She is excellent. The line was never shipped. Buy stayed clean. There is exactly one place the word Buy was ever fully true, and it is a disc. You buy a disc, you own the disc, and the disc does not phone a server in the night when a lawyer in another country lets a contract expire. So we are ending the discs, in 2028, all of them. Not because of this. But I will admit it settles a discomfort I carried for years, which is that the honest version of my button was still out there, in plastic, on a shelf, reminding people what the word used to mean. Soon there will be no shelf. There will only be my button. I am not the only one in this profession, and I will name the others. Amazon puts Buy on the same license and is being sued for it. Your ebooks work this way. Your music worked this way first. And the state of California has now made my button, in specific language, a misdemeanor: write Buy on a thing the customer cannot keep, without a plain-language confession that they cannot keep it, and you have committed an act punishable by a fine and up to six months. The law grants exactly one exemption. It does not cover anything sold as a permanent offline download. Sit with that. The one product the law will still let me honestly call Buy is the single thing I have built my entire career to make sure you can never have. People keep saying Sony deleted their movies. We deleted nothing of yours. You never held a movie. You held a license, and the license did the one thing a license does, on schedule, and you were notified, and you were thanked. You did not buy Paddington 2. You bought the button.
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𝕂𝔼𝕄𝔼𝕀𝕌ℕ 🪷 ℝ𝔼𝕏 (@yourlittldogtwo) reported@Hotshot_Movie Y'all are so dumb. In 2021 Amazon Studios and MGM were competitively insignificant. That's why it wasn't an anti-trust issue. You're premise is like comparing the prospect of Delorean buying Excalibur to Dodge buying Ford.
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Abhinav Tiwari🇮🇳 (@Mrabhinavtiwari) reported@oneplus @onepluscareIN Dear OnePlus, I had purchased a pair of earbuds (one plus nord buds 3 pro) from @amazon . A few months ago, I started experiencing issues with the battery backup and noticed noise in the earbuds, so I visited the service center in Patna.
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Apex Predator (@ramuv10) reported@AmazonHelp With whose permission it is cancelled , I haven't cancelled it , it's your mistake , please create a new order for same amount , else this is going to be serious issue , even for prime members you are not providing any support what this use of paying money and by EOD I need it
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M Mohan (@mukund) reportedThis is hilarious $AMZN Trillion Dollar Bills! Trillion Amazon Web Services customers receive bills for up to $1.5tn after global glitch One UK man whose bill is usually less than £1 says he ‘almost had a heart attack’ when he saw £5.8bn invoice
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m (@HalfAWreck) reportedall I want to do is watch sheep detectives and now I'm down another spiral of hatred for corporations and capitalism and greed **** amazon prime bro
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chetan patel (@chetanpatel128) reported@AmazonHelp not help. Could you please escalate this to your Social Media Escalation Team or a senior resolution team instead of asking me to contact the same customer service again? My issue remains unresolved despite multiple interactions.
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Dale (@Dalenotanumber) reported@SapphireStare @Linds_aaaay You need to get yourself a Dongle. It’s a small electronic device that you plug into your car that runs diagnostics and provides you with reports of mechanical problems and issues that it finds. You can get a decent one on Amazon for $60-$80 or a high end one can run you a few hundred, but they do the same thing your local dealership or service shop will do.
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AyotoCorp (@AyotoCorp) reported@KokoRoachie Hopefully it works. Hopefully you can also get a refund on the hub, it arriving broken sucks. Also if all else fails... there ARE relatively cheap monitors on Amazon that would definitely have displayport...
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Amazon Help (@AmazonHelp) reported@Akanksh15948541 We're sorry to know about your issue with the Amazon account. While we are unable to access account-specific information on social media, you should have received an email from our Account Specialist team to your registered email. Please follow up with this team via email for further assistance. -Sravan
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Randy Ridgway (@drizz_81) reported@Stalvey48 @LostSchemes @amazon pisses me off with that. I’ve complained a ton about it and they do nothing. You’re offering an exclusive collectible. The customers have issues with packaging. Fix it. I’m sure Bezos’ ball garglers will find this and be like “ITS JUST A TOY” that’s not the point
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J (@QunBee) reported@AGRobBonta @spencerpratt "Weird how this clown had zero problem with Amazon gobbling up MGM back in 2022. I wonder what's different about this one? Hmmm....."
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Ian Conly (@conlyi) reported@JustJenRX Is that a hair hat he’s wearing? We definitely don’t have those better hit up Amazon before it goes down
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Link Technologies (@LinkTechnlogies) reportedAmazon is being flooded with AI-written “biographies” no one asked for. One writer says someone used AI to publish a fake book about their life. The bigger problem is that thousands of these low-effort AI books are reportedly polluting Amazon’s marketplace. What used to be publishing is starting to look a lot more like spam with a book cover.