Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 17
Atlanta, GA 15
Chicago, IL 13
Dallas, TX 12
London, England 11
New York City, NY 11
Denver, CO 10
Phoenix, AZ 9
Ashburn, VA 9
San Francisco, CA 7
Columbus, OH 7
Charlotte, NC 6
Seattle, WA 6
San Jose, CA 6
Boston, MA 5
Indianapolis, IN 5
Frankfurt am Main, Hessen 5
Madrid, Comunidad de Madrid 5
Minneapolis, MN 4
Sydney, NSW 4
Kansas City, MO 4
Montréal, QC 4
Manchester, England 4
Jacksonville, FL 4
Cincinnati, OH 4
Las Vegas, NV 4
Philadelphia, PA 3
Orlando, FL 3
City of London, England 3
Louisville, KY 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • Sir_Narwhal SirNarwhal (@Sir_Narwhal) reported

    @AmazonHelp They were both shipped directly from Amazon, I do not use third party sellers ever specifically because of these issues.

  • semenenjoyer shoplifting enthusiast (@semenenjoyer) reported

    i had to put down my Amazon delivery driver

  • Sir_Narwhal SirNarwhal (@Sir_Narwhal) reported

    @AmazonHelp I was, but the return process has gotten extremely ridiculous. I'm very much not okay with the pick up option as no time frame is given and you're stuck waiting all day (currently doing this for one of the orders and it's an issue) and there are no UPS locations near me either.

  • ManerWare Dargan Ware (@ManerWare) reported

    So my first Kindle Vella story was supposed to go live today, but when I click on it, Amazon just says page not found. Anyone else having this problem?

  • naty_stars Naty Stars (*Natsuki*) (@naty_stars) reported

    Ok, I'm mad! #¬¬ (Read with Masamune's voice in mind) I can't buy anything from Amazon Japan, even Kindle is not working because I don't have a Japanese address and now I don't know what to do to use the money I have for there 😭😭😭 That's not fair at all!!!

  • scrbgvl rick sanchez (@scrbgvl) reported

    Wtf did Jeff Bezos do that made his wife divorce him and made him step down from Amazon? Lmfaoo it can’t be that bad

  • _makconqueso Johnny Tapia (@_makconqueso) reported

    Why are we not burning down Amazon factories?? Ohh yea ya NEED 40” wigs & PS5’s by tomorrow

  • shyamba83004671 shyam bansal (@shyamba83004671) reported

    @AmazonHelp I found this mail and reply this mail, i am already reply that i am still facing issue, but no responce

  • Saurabh_Aum1 Saurabha a (@Saurabh_Aum1) reported

    @AmazonHelp Instead of replying can you guys please focus on resolving the issue

  • jayasankar Ye Ol' Geezer (@jayasankar) reported

    @AmazonHelp Read above, Ateeb. What's so difficult to comprehend? Trying to make a purchase and pay through netbanking. Not going through. App gets stuck. I can't make any purchase. Fix it asap. And yes, tried netbanking from different banks. No luck.

  • LightsailSpeed Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: Rakuten Mobile , Inc ISP: Amazon PING: 10.97ms Download: 661.51Mbps Upload: 684.75Mbps

  • exuberantram 🏳️‍🌈 Tori “Praise the Gays” Bagmom™️ 🏳️‍🌈 (@exuberantram) reported

    Ah, yes, lovely. Doesn’t help that I had very little money already, but ****** sucks that someone ordered a bunch of stuff on my Amazon account that wasn’t me 🤡 I’ve now ~over drafted~ Kick me while I’m down, banks. Go ahead.

  • Saurabh_Aum1 Saurabha a (@Saurabh_Aum1) reported

    @AmazonHelp My issue is not getting resolved over mails, so I have to push it from here, I don't want to get into an argument with some delivery guys, it's your teams job to provide proper and complete instructions

  • ShawnPogatchnik Shawn Pogatchnik (@ShawnPogatchnik) reported

    @conor_pope So ordering online locally involves learning who's professional by trial and error, inviting a potential headache. Whereas from much experience, I'm confident Amazon would be a) instantly reachable online, b) apologetic and c) generous on refunds/returns.

  • shyamba83004671 shyam bansal (@shyamba83004671) reported

    @AmazonHelp your problem is this, you are always giving these type of reply, you are not taking responsibility to help anyone... your service is like bank... "sir counter number 7 pr jaiye", I know u are not for this, but u know how to manage this issue. i think this is the worst sevice.

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