Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 48 |
| Los Angeles, CA | 47 |
| Seattle, WA | 46 |
| New York City, NY | 43 |
| Dallas, TX | 38 |
| Atlanta, GA | 33 |
| London, England | 26 |
| Miami, FL | 25 |
| Denver, CO | 24 |
| Ashburn, VA | 24 |
| Phoenix, AZ | 23 |
| Paris, Île-de-France | 22 |
| San Francisco, CA | 18 |
| Washington, D.C., DC | 17 |
| Portland, OR | 13 |
| Berlin, Land Berlin | 12 |
| Houston, TX | 12 |
| Minneapolis, MN | 12 |
| San Jose, CA | 11 |
| Las Vegas, NV | 11 |
| Toronto, ON | 11 |
| Indianapolis, IN | 11 |
| Charlotte, NC | 10 |
| Kansas City, MO | 10 |
| San Antonio, TX | 10 |
| Jacksonville, FL | 9 |
| St. Louis, MO | 8 |
| Pittsburgh, PA | 8 |
| Tampa, FL | 8 |
| Montréal, QC | 8 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Naresh B
(@naresh1092003) reported
@AmazonHelp Your social media team has disconnected the chat, saying my issue will get resolved in 2 to 3 days …. Can you please cancel my order and refund my amount? I will buy it from the store
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Particles in a Box
(@Eric65222494) reported
@loko_dev @STEFisDOPE__ Exactly isn't amazon paying 1 billion to make rings of power? Seems funding isn't an issue but poor decision making.
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Sahil Khan
(@ersahilkhan) reported
Interestingly this was a gift from a ex Amazon employee to a current Amazon employee and both can’t figure out how to get support!! All CS team members playing broken record #poorcustomerservice #zerocustomerobsession @JeffBezos
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Amena
(@amena157) reported
@AmazonHelp We've tried everything. I even logged into other phone still facing the same issue.
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Nirbhay
(@nirbhayguptay) reported
@AmazonHelp No time frame was given, also the issue is when I never returned anything then how come it shows as order picked up ? Can you tell how the same thing is happening multiple times
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Amena
(@amena157) reported
@AmazonHelp Multiple deliveries have been placed. I have reported this problem a few days before but I couldn't get any resolution yet.
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SUBROJYOTI SENGUPTA
(@Subhra987) reported
@AmitAgarwal time and again the same issue with the tampered seal has been highlighted the same is getting repeatedly, the logistics team are to be blamed for the same please address this on priority basis, this tarnishes the brand image of amazon only, and now amazon is now
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shill4shill
(@shill4shill) reported
@Danglybittz No, your agenda is shilling for eBay & taking down Amazon in exchange for expired cat food and free shipping to the Great Pacific Garbage Patch. Pathetic. You're probably so desperate for attention you challenge cockroaches in eating contests at the landfill.
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Alastair Horne
(@pressfuturist) reported
@AmazonHelp Oh, it’ll be fine, Tom, but thanks. Just an error in the notification mechanism - it happens a lot, but it’s no big deal. Have a good day!
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CS
(@crascott100) reported
@AmazonHelp I am standing in a shop and the QR is not working
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P K Trehan
(@pramodtrehan) reported
@tcl_india Split AC 1.5 T, Elite, 5 Star model TAC-18CSD/V5S purchase from Amazon on 22/10/2020. Please provide service to attend the issue of water leakage from indoor unit. I understand that it is out of warranty and charges are to be paid by me.
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Sahil Khan
(@ersahilkhan) reported
@AmazonHelp Your link lands to the same sick team that is unable to help. Please stop wasting customers precious time and fix your support and systems !!
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Sahil Khan
(@ersahilkhan) reported
@AmazonHelp No advise same sick story for me to repeat the issue
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RockChalk11
(@Rock_Chalk11) reported
@BrandingHoward @amitisinvesting I was comparing market leaders. Taking down a google, Amazon who are top companies in their segment isn’t easy. As with Zillow it’s a top company in their segment with 3 times the traffic as realtor
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Shantanu Deshwal
(@shantanudeshwal) reported
@AmazonHelp I shared my number and email..look into my order..there is a girl frok..that is the issue.