Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Los Angeles, CA | 17 |
| Atlanta, GA | 15 |
| Chicago, IL | 13 |
| Dallas, TX | 12 |
| London, England | 11 |
| New York City, NY | 11 |
| Denver, CO | 10 |
| Phoenix, AZ | 9 |
| Ashburn, VA | 9 |
| San Francisco, CA | 7 |
| Columbus, OH | 7 |
| Charlotte, NC | 6 |
| Seattle, WA | 6 |
| San Jose, CA | 6 |
| Boston, MA | 5 |
| Indianapolis, IN | 5 |
| Frankfurt am Main, Hessen | 5 |
| Madrid, Comunidad de Madrid | 5 |
| Minneapolis, MN | 4 |
| Sydney, NSW | 4 |
| Kansas City, MO | 4 |
| Montréal, QC | 4 |
| Manchester, England | 4 |
| Jacksonville, FL | 4 |
| Cincinnati, OH | 4 |
| Las Vegas, NV | 4 |
| Philadelphia, PA | 3 |
| Orlando, FL | 3 |
| City of London, England | 3 |
| Louisville, KY | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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SirNarwhal
(@Sir_Narwhal) reported
@AmazonHelp They were both shipped directly from Amazon, I do not use third party sellers ever specifically because of these issues.
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shoplifting enthusiast
(@semenenjoyer) reported
i had to put down my Amazon delivery driver
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SirNarwhal
(@Sir_Narwhal) reported
@AmazonHelp I was, but the return process has gotten extremely ridiculous. I'm very much not okay with the pick up option as no time frame is given and you're stuck waiting all day (currently doing this for one of the orders and it's an issue) and there are no UPS locations near me either.
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Dargan Ware
(@ManerWare) reported
So my first Kindle Vella story was supposed to go live today, but when I click on it, Amazon just says page not found. Anyone else having this problem?
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Naty Stars (*Natsuki*)
(@naty_stars) reported
Ok, I'm mad! #¬¬ (Read with Masamune's voice in mind) I can't buy anything from Amazon Japan, even Kindle is not working because I don't have a Japanese address and now I don't know what to do to use the money I have for there 😭😭😭 That's not fair at all!!!
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rick sanchez
(@scrbgvl) reported
Wtf did Jeff Bezos do that made his wife divorce him and made him step down from Amazon? Lmfaoo it can’t be that bad
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Johnny Tapia
(@_makconqueso) reported
Why are we not burning down Amazon factories?? Ohh yea ya NEED 40” wigs & PS5’s by tomorrow
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shyam bansal
(@shyamba83004671) reported
@AmazonHelp I found this mail and reply this mail, i am already reply that i am still facing issue, but no responce
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Saurabha a
(@Saurabh_Aum1) reported
@AmazonHelp Instead of replying can you guys please focus on resolving the issue
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Ye Ol' Geezer
(@jayasankar) reported
@AmazonHelp Read above, Ateeb. What's so difficult to comprehend? Trying to make a purchase and pay through netbanking. Not going through. App gets stuck. I can't make any purchase. Fix it asap. And yes, tried netbanking from different banks. No luck.
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Amazon Lightsail Speedtest Bot / Un-Shadowbanned
(@LightsailSpeed) reported
Server: Rakuten Mobile , Inc ISP: Amazon PING: 10.97ms Download: 661.51Mbps Upload: 684.75Mbps
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🏳️🌈 Tori “Praise the Gays” Bagmom™️ 🏳️🌈
(@exuberantram) reported
Ah, yes, lovely. Doesn’t help that I had very little money already, but ****** sucks that someone ordered a bunch of stuff on my Amazon account that wasn’t me 🤡 I’ve now ~over drafted~ Kick me while I’m down, banks. Go ahead.
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Saurabha a
(@Saurabh_Aum1) reported
@AmazonHelp My issue is not getting resolved over mails, so I have to push it from here, I don't want to get into an argument with some delivery guys, it's your teams job to provide proper and complete instructions
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Shawn Pogatchnik
(@ShawnPogatchnik) reported
@conor_pope So ordering online locally involves learning who's professional by trial and error, inviting a potential headache. Whereas from much experience, I'm confident Amazon would be a) instantly reachable online, b) apologetic and c) generous on refunds/returns.
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shyam bansal
(@shyamba83004671) reported
@AmazonHelp your problem is this, you are always giving these type of reply, you are not taking responsibility to help anyone... your service is like bank... "sir counter number 7 pr jaiye", I know u are not for this, but u know how to manage this issue. i think this is the worst sevice.