Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Los Angeles, CA | 20 |
New York City, NY | 20 |
Greenville, OH | 18 |
Ashburn, VA | 15 |
Chicago, IL | 15 |
Edison, NJ | 11 |
London, England | 10 |
Miami, FL | 10 |
Atlanta, GA | 10 |
San Jose, CA | 8 |
Seattle, WA | 8 |
Dallas, TX | 7 |
Frankfurt am Main, Hessen | 6 |
Denver, CO | 6 |
Phoenix, AZ | 5 |
Boston, MA | 5 |
Washington, D.C., DC | 5 |
Citrus Springs, FL | 5 |
Prague, Hlavní město Praha | 4 |
Brooklyn, NY | 4 |
Toronto, ON | 4 |
Bogotá, Distrito Capital de Bogotá | 4 |
Montpellier, Occitanie | 3 |
Zürich, ZH | 3 |
Houston, TX | 3 |
Manchester, England | 3 |
Amsterdam, nh | 3 |
Columbus, OH | 3 |
San Diego, CA | 3 |
Clearwater, FL | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Claire Luna (@ClaireL38155136) reported
Hey world Can @amazon fire you for having reoccurring covid symptoms and also gallbladder issues and the mangers always on my *** about disappearing but I’m literally having medical emergency. I lost my jobs over -2 hours at @amazon and now I’m struggling.
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Another Loser (@AnotherLoser18) reported
@DiosaV3 Should I just give you my amazon login info then goddess?
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Manuel Herrera (@leunamh) reported
@scottislemon @jasonschreier @Priyasideas The only problem atm I'd that Google and Amazon have the budget to keep covering for their mistakes (much like MS has been able to do for the past gen).
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thelilgod (@littlegodslayer) reported
@MillzResells @TheSiteSupply Wait how is it easy to cop amazon like as soon you get in cart you get it with no problems?
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N M (@mishranishinath) reported
@AmazonHelp #Amazon if you and your venders are thinking that people are fool,its not correct in all scenarios.i have spent my hard earned money,i will go to consumer court,if my issue not get resolved..guys don't buy products from amazon they always send incomplete/Damage product
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Dr Karen Carr (@Quatr_us) reported
1) does anyone else have an issue today with "Search inside this book" not working on Google books? 2) Does anyone else think Amazon abruptly reduced the number of books with "Look Inside" enabled around Jan 1?
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Lucy (@punksciencegal) reported
So I have just spoken to Amazon customer service, and I reported that their listing is wrong and they said that they will fix it
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Naivedhya (@Naivedhya2) reported
@KhanRafay15 @Eren12813443 @PS5India I've ordered Spiderman from Cloudtail at Amazon. Will get delivered on the 1st. Lets see 🤞. If cloudtail fails. We have a real issue at hand here
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Ankit Agarwal (@agrawalankit27) reported
@AmazonHelp I had received the email on 24th jan from you that the issue has been escalated and you will revert in 3-5 days. But no update on it yet.
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moonlight 🌙 (@mariadehialeah) reported
is anyone’s amazon down???
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molly (@danieIplainview) reported
ordered something with express shipping from amazon (us to norway), i never had any issues with getting packages when i lived in a house when they sent it with ups but i live in an apartment complex now and for some reason i feel like it might cause issues with the delivery hmm
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Marisa Lancione (@MarisaLancione) reported
@KHerland A big plant in Mississauga shut down due to covid. It had like 4500 staff. I think that’s the issue. It took 3 weeks for my Amazon return to get to Amazon.
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BabyLisa (@sidecar542) reported
100% @amazon customer service sucks. I'm sitting here STILL trying to track down a gift my parents bought for my kid's birthday that was taken either by the driver or someone else. Moses better take the wheel.
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Feena (@Fini_C) reported
@MOESKIDZ @VK98565499 @ChitoGaminYT Maaaannnn I was able to get to shipping and then a BIG FAT ERROR! That’s the closest I got to amazon these last few drops!
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Work In Progress (@OgFeran) reported
All the traditional big companies are red today Zoom - 5% Amazon - down 1% Tesla - down 5% Apple - down 6 % Shopify - down 2% Facebook - Down 3% Google - down 3% Microsoft - down 2% Things fall apart, the center cannot hold 🥺 Call it Black Friday