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Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 18
Munich, Bavaria 2
San Jose, CA 12
Newport, RI 1
Kinsley, KS 1
Farmington, MI 1
San Francisco, CA 14
Tyler, TX 2
Leesburg, GA 2
Milwaukee, WI 2
Charlotte, NC 6
Madrid, Madrid 2
Ramona, CA 3
Timpson, TX 1
Fort Worth, TX 7
Benito Juarez, CDMX 5
Marcheprime, Nouvelle-Aquitaine 1
Suresnes, Île-de-France 1
Cenon, Nouvelle-Aquitaine 1
Township of Evan, KS 14
Bertha, MN 1
Parsippany, NJ 1
Las Vegas, NV 13
Dallas, TX 38
Colorado Springs, CO 3
Philadelphia, PA 8
Borough of Juniata Terrace, PA 2
Grimsby, England 1
East Zorra-Tavistock, ON 1
Neu-Ulm, Bavaria 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • Ur_Hemendra
    Hemendra Singh (@Ur_Hemendra) reported

    @amazon @amazonIN @AmazonHelp Extremely disappointed, sad & angry to report that even after reaching out to Amazon customer care countless times via call, chat, email & X in the span of last 4 months, Amazon is just not capable of resolving or even investigating properly my issue

  • JoeyS1974
    Capt EJ Smith (@JoeyS1974) reported

    @IvoryHecker Sure wouldnt have been an issue if the Biden Administration didn’t kill their merger with JetBlue….just like with killing the iRobot / Amazon deal…

  • kromosomxy10
    Mugra (@kromosomxy10) reported

    @esgoyang38 Amazon lily-Impel down-marineford-post war

  • abhinav_twit
    AbM (@abhinav_twit) reported

    @AmazonHelp For order no : 406-0121787-7802738 , there is a broken item. I have already submitted proofs yet it resets and does not register my request.

  • kloewe55
    Khalil (@kloewe55) reported

    Quick to pull gun on damn unarmed Amazon driver, but now down to the boys in blue lol

  • Muhamma76994457
    Muhammad Waseem raza Qadri (@Muhamma76994457) reported

    @AmazonHelp I've contacted your team at least 50 times, but my problem hasn't been resolved. If you need to ship my order, please let me know, otherwise don't bother. I've been frustrated with your service for over a month.

  • mahefooz
    Mohammad Mahefooz (@mahefooz) reported

    @AmazonHelp The given chat link is not working. By the way the order no is already mentioned in my earlier tweet and you can get details using it. No need to send it again either in DM or chat.

  • rohanpaul_ai
    Rohan Paul (@rohanpaul_ai) reported

    FT: OpenAI is deploying model 5.5 on AWS. Microsoft dropped the contract terms restricting OpenAI to Microsoft servers. This shift allows developers to run OpenAI tools inside Amazon Bedrock. Amazon secured this partnership by investing $ 15B into OpenAI during Feb-26. OpenAI reciprocated by signing a deal to purchase $ 138B in server capacity from AWS. --- ft .com/content/f159dd74-56a5-404b-ae54-ab4bab98b2c3?syn-25a6b1a6=1

  • SomPrak31512876
    SP Dixit (@SomPrak31512876) reported

    @AmazonHelp Your team is incompetent and unprofessional. I want to write a mail to the concerned nodal officer, if no mail/contact of nodal officer is available then you are already violating laid down regulations for sellers/merchant sites.

  • JasonL_Capital
    Jason Luongo (@JasonL_Capital) reported

    3. $ARM - Arm Holdings The architectural backbone of every custom AI server CPU being built by hyperscalers - Google Axion, Amazon Graviton, Microsoft Cobalt. CEO said CPU core demand could rise 4x per GW of AI capacity as agentic workloads scale. Just launched the AGI CPU, Arm's first-ever production silicon for AI data centers. Every new Arm-powered AI server design means more licensing revenue.

  • wade_smart
    Wade Smart (@wade_smart) reported

    The same Amazon who not long ago said they could deliver mail for the postal service now wants me to drive 61 miles to pickup an item for tomorrow or wait until June 2 for it to be delivered. Looks like a little more than just fuel prices being the issue

  • Ur_Hemendra
    Hemendra Singh (@Ur_Hemendra) reported

    I have placed so many orders for their investigation, but it seems they don’t even care to look at what went wrong every time. Amazon customer care just expects that the issue will get auto resolved by next order, so nothing to do for now. @amazon @amazonIN @AmazonHelp

  • chitta48
    chittaranjan nayak (@chitta48) reported

    This is happening multiple time. The agent is refusing doorstep delivery and asking for pickup. Despite charging delivery fees, there is no proper delivery or even an accessibl way to raise this issue. This is extremely frustrating. If a market leader like Amazon treats its 2/3

  • zolihonig
    Zoli ⚡️ (@zolihonig) reported

    Bezos stepped down as Amazon CEO in 2021. Then he got jacked, bought a superyacht, and became a tabloid fixture. That's not a midlife crisis. That's strategic repositioning. When he ran Amazon, every move was a liability. Antitrust hearings. Labor protests. Congressional investigations. The button-down tech CEO testifying about monopoly power. He stepped back and rebuilt the image entirely. Jacked space entrepreneur. Cowboy hat. Launching rockets. Dating celebrities. Same person. Completely different certainty signal. When you're the Amazon guy, every move is a threat. When you're Jacked Bezos, every move is innovation. Founder identity is liquid. You're not locked into one narrative. You can reposition yourself to unlock new strategic opportunities. But only if you're visible enough for the repositioning to matter.

  • Smit0912
    Smita Mrs India Earth (@Smit0912) reported

    @AmazonHelp After raising this issue here i got a call mentioning that i was not available , what an excuse to cover up your faults Great 👏🏻please prove yourself as i have not received any calls from your side after placing an order? Dont try to put blames on customers?

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