Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:


Amazon ( is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:
Location Reports
Rosedale, MD 505
London, England 29
Mumbai Suburban, MH 24
Los Angeles, CA 21
Dallas, TX 19
New Delhi, NCT 15
Bengaluru, KA 14
São Paulo, SP 13
Lucknow, UP 12
Guadalajara, JAL 12
Mumbai, MH 11
Miami, FL 11
Pune, MH 11
Mexico City, CDMX 10
Paris, Île-de-France 10
Birmingham, England 10
Rājendranagar, TG 10
Delhi, NCT 9
New York City, NY 9
Seattle, WA 9
Atlanta, GA 9
Toronto, ON 8
Morelia, MIC 8
Piscataway, NJ 8
Albuquerque, NM 7
Denver, CO 7
Phoenix, AZ 7
Chicago, IL 7
Philadelphia, PA 6
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:
  • Tim Fitzgerald 💙☘️🌾 (@LifeofFitz) reported from Blue Valley Mobile Home Park, Kansas

    Part of my exercise routine is unloading and breaking down Amazon boxes. It's the entire part but still. I just killed some dog food lifts. I felt the burn. I've also organized the dogs treats for easy distribution.

  • Kiersten Warren (@KierstenWarren) reported

    @_dave_heron @kirkacevedo Is that Amazon prime or regular. I’ll agree that seems slow. Sorry bout that. Hope it arrives sooner.

  • lavender lynn,🇺🇲🗽 (@lavenderlynn4) reported

    @MammothNationUS @TheLibertyTramp It always comes down to money and if you live on a fixed income you can't afford a monthly fee and why should we have to pay a fee just to shop if the customers want special advantages then they can sign up for them and pay a fee like Amazon does with prime membership !

  • Mike 🐀 (@FuMikechu) reported

    @AmazonHelp And on the UPS site there's a glitch preventing me from leaving detailed delivery instructions.

  • Mike 🐀 (@FuMikechu) reported

    @AmazonHelp I've got a package coming today. Usually packages arrive without any issue but this one is via UPS and requires a signature? But it shouldn't. I've ordered this same item before and it came no problems.

  • CourtneyDavis (@AuthorCDavis) reported

    Did i download close to 200 free ebooks today from amazon.... maybe.... maybe i have a problem but you know what, it could be drugs lol

  • Qlawen (@qlawen) reported

    So not only do your drivers not deliver packages, your customer service team lies to your customers. I get packages frequently from Purolator, Amazon, and even yourself FedEx Express. So it's clearly a problem with this driver, but seems like none of you care. 5/

  • KT (@KtHUSTLES) reported

    5) Selling the cups Thankfully, Amazon offers you to sell the cups and ship them directly to customers through FBM (fulfilled by the merchant) I listed them on amazon and each one sold on the SAME DAY! I continued re-ordering and selling these cups until the hype died down

  • sandip (@tikadersandip) reported

    @AmazonHelp They had replied with still no update for this issue .. ur company just take money from customers . It's a fraud case. Where your all deadline is over and still your team couldn't find the resolution.

  • Melanie (@melb_brown) reported

    @AmazonHelp I thought I explained. When signing in on a secure computer you should be able to opt out of one of the sign in requirements. Keying in letters and numbers and then you still have to get a code to key in?? On top of your password? This is my home computer. Unnecessary

  • michael jack (@Mikeassociate) reported

    Crock-Pot 3-Quart Round Manual Slow Cooker, Stainless Steel and Black - SCR300-S-BR via @amazon

  • @mbalter — investigations and commentary (@mbalter) reported

    Is it just me or is the quality of the refilled cartridges for printers going down down down? About half of the ones I get for my Canon printer from Amazon are defective and have to be returned.

  • Michael York (@MichaelYork450) reported

    Help needed 2 ASIN’s down NO warning. Required docs GMP certification & C of A. I think there is a bug doing this with no warning - big issue many sellers please get to team that can fix for everyone not just us. @dharmeshmehta @amznsellerhelp @amazonhelp

  • Evan Q (@EvanQ96699892) reported

    @amazon Ive been struggling resolving this issue with a fraudulent return/refund and an unauthorized purchase with the refunded amount+more from my balance. Ive contacted since Dec21st about the issue and just sent for a loop, the same thing every time. But nothing has been done.

  • sandip (@tikadersandip) reported

    @AmazonHelp Now the social media timeline also get over how many ways now I escalate your service but results are zero for last 20 days i had escalate different ways what ever u r suggested but from every where they had failed to resolve the issue.any more suggestions or escalation left?

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