Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Greenville, OH 39
London, England 25
Dallas, TX 13
Miami, FL 13
Atlanta, GA 11
Phoenix, AZ 9
New York City, NY 9
Edison, NJ 8
Ashburn, VA 8
Beaver Dam, WI 8
Bogotá, Distrito Capital de Bogotá 7
Chicago, IL 7
Seattle, WA 7
Manchester, England 6
Los Angeles, CA 5
Columbus, OH 5
Denver, CO 5
Houston, TX 5
San Jose, CA 4
Charlotte, NC 4
Cary, NC 4
Montclair, NJ 4
Stockport, England 3
Montpellier, Occitanie 3
Toronto, ON 3
Madrid, Comunidad de Madrid 3
Frankfurt am Main, Hessen 3
Paris, Île-de-France 3
Třebechovice pod Orebem, Královéhradecký kraj 3
Solihull, England 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • Gouravsrivastwa Gourav srivastwa (@Gouravsrivastwa) reported

    @AmazonHelp I opened this link and login but nothing happened. Give me simple and right way to exchange product I can't waste my 1000. It's your fault

  • BearWitness8 Bear Witness (@BearWitness8) reported

    @ggreenwald Geez Glenn, would have thot you above all others would have understood the need for secure code. Wasn’t Dems or Tech that took down Parler, it was a massive, total lack of security self own. Sequential IDs, no traffic limiting, unsecured Amazon DBs…they invited it.

  • martasieniuc Marta Sieniuc (@martasieniuc) reported

    I want to resolve this problem. If not I will contact my bank and ask them to step in even it will cause that Amazon will close my account and I will no longer be able to buy on amazon. It would be a shame to do this as so far, I was happy customer who was buying a lot on Amazon.

  • tweethue Philips Hue (@tweethue) reported

    @caitlynhowittx There is currently a known issue on the Alexa side, so please reach out to Amazon for more support.

  • chrismccracken Chris McCracken (@chrismccracken) reported

    @QuinnyPig @awscloud @amazon Hence the Amazon talent exodus happening (among other reasons, not the least of which is senior leadership churn). It’s hard to nail down cause vs effect.

  • dfatlanta Daniel Fitzpatrick, Demand Planner, Atlanta, GA (@dfatlanta) reported

    @AmazonHelp I've already provided the relevant information 4x. You should be able to see what the issue is by looking in your customer service records. I don't appreciate being asked to repeat the information again.

  • ArreeiT T🌻 (@ArreeiT) reported

    yeah **** bout to go down cause why Amazon ain’t 1-2 days no more 😭

  • loveJshanae Gretchen Weiners ✨ (@loveJshanae) reported

    I just ordered my first big haul of the year off Amazon …. N everything down to the books I felt were needed so I don’t feel bad 😌.

  • classicjjong nuri ۞ (@classicjjong) reported

    amazon prime is getting rid of supernatural this could fix my mental illness or get me worse

  • pmo1346 Patricia Marie (@pmo1346) reported

    @ReneeAlida I had fluey fevers up and down but No congestion. Fluids..get guaifenesin expectorant in your medicine cabinet all yr long. ( kirkland signature amazon or costco)

  • dfatlanta Daniel Fitzpatrick, Demand Planner, Atlanta, GA (@dfatlanta) reported

    @AmazonHelp Issue not resolved. No additional information provided.

  • youwouldknow Gwdihŵ 🦉 (@youwouldknow) reported

    @LewiChar It really does give terrible Amazon Fashion vibes

  • A_Northern_Tory Northern Tory (@A_Northern_Tory) reported

    @hammer_mo @DanFord_9 @TiceRichard Apple, Amazon & Google all banned Parler on the same day. Since Amazon owns most of the internet backend this meant the entire service was shut down for months.

  • realshartsucker Penni (@realshartsucker) reported

    Does anyone know how much a jaw surgery is to fix an underbite? I’m planning on using my 113$ worth of savings from Amazon gift cards I got this Christmas

  • goleysunny Sunny Goley | सनी गोळे (@goleysunny) reported

    @AmazonHelp Tried multiple times.... Still same issue...

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