Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

Less
More

amazon Hero Image

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 48
Los Angeles, CA 47
Seattle, WA 46
New York City, NY 43
Dallas, TX 38
Atlanta, GA 33
London, England 26
Miami, FL 25
Denver, CO 24
Ashburn, VA 24
Phoenix, AZ 23
Paris, Île-de-France 22
San Francisco, CA 18
Washington, D.C., DC 17
Portland, OR 13
Berlin, Land Berlin 12
Houston, TX 12
Minneapolis, MN 12
San Jose, CA 11
Las Vegas, NV 11
Toronto, ON 11
Indianapolis, IN 11
Charlotte, NC 10
Kansas City, MO 10
San Antonio, TX 10
Jacksonville, FL 9
St. Louis, MO 8
Pittsburgh, PA 8
Tampa, FL 8
Montréal, QC 8

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • naresh1092003 Naresh B (@naresh1092003) reported

    @AmazonHelp Your social media team has disconnected the chat, saying my issue will get resolved in 2 to 3 days …. Can you please cancel my order and refund my amount? I will buy it from the store

  • Eric65222494 Particles in a Box (@Eric65222494) reported

    @loko_dev @STEFisDOPE__ Exactly isn't amazon paying 1 billion to make rings of power? Seems funding isn't an issue but poor decision making.

  • ersahilkhan Sahil Khan (@ersahilkhan) reported

    Interestingly this was a gift from a ex Amazon employee to a current Amazon employee and both can’t figure out how to get support!! All CS team members playing broken record #poorcustomerservice #zerocustomerobsession @JeffBezos

  • amena157 Amena (@amena157) reported

    @AmazonHelp We've tried everything. I even logged into other phone still facing the same issue.

  • nirbhayguptay Nirbhay (@nirbhayguptay) reported

    @AmazonHelp No time frame was given, also the issue is when I never returned anything then how come it shows as order picked up ? Can you tell how the same thing is happening multiple times

  • amena157 Amena (@amena157) reported

    @AmazonHelp Multiple deliveries have been placed. I have reported this problem a few days before but I couldn't get any resolution yet.

  • Subhra987 SUBROJYOTI SENGUPTA (@Subhra987) reported

    @AmitAgarwal time and again the same issue with the tampered seal has been highlighted the same is getting repeatedly, the logistics team are to be blamed for the same please address this on priority basis, this tarnishes the brand image of amazon only, and now amazon is now

  • shill4shill shill4shill (@shill4shill) reported

    @Danglybittz No, your agenda is shilling for eBay & taking down Amazon in exchange for expired cat food and free shipping to the Great Pacific Garbage Patch. Pathetic. You're probably so desperate for attention you challenge cockroaches in eating contests at the landfill.

  • pressfuturist Alastair Horne (@pressfuturist) reported

    @AmazonHelp Oh, it’ll be fine, Tom, but thanks. Just an error in the notification mechanism - it happens a lot, but it’s no big deal. Have a good day!

  • crascott100 CS (@crascott100) reported

    @AmazonHelp I am standing in a shop and the QR is not working

  • pramodtrehan P K Trehan (@pramodtrehan) reported

    @tcl_india Split AC 1.5 T, Elite, 5 Star model TAC-18CSD/V5S purchase from Amazon on 22/10/2020. Please provide service to attend the issue of water leakage from indoor unit. I understand that it is out of warranty and charges are to be paid by me.

  • ersahilkhan Sahil Khan (@ersahilkhan) reported

    @AmazonHelp Your link lands to the same sick team that is unable to help. Please stop wasting customers precious time and fix your support and systems !!

  • ersahilkhan Sahil Khan (@ersahilkhan) reported

    @AmazonHelp No advise same sick story for me to repeat the issue

  • Rock_Chalk11 RockChalk11 (@Rock_Chalk11) reported

    @BrandingHoward @amitisinvesting I was comparing market leaders. Taking down a google, Amazon who are top companies in their segment isn’t easy. As with Zillow it’s a top company in their segment with 3 times the traffic as realtor

  • shantanudeshwal Shantanu Deshwal (@shantanudeshwal) reported

    @AmazonHelp I shared my number and email..look into my order..there is a girl frok..that is the issue.

Map Check Current Status