Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Greenville, OH 45
London, England 29
Berlin, Land Berlin 14
Frankfurt am Main, Hessen 14
Tijuana, BCN 10
Columbus, OH 9
Chicago, IL 8
Montréal, QC 8
Stockholm, Stockholm 7
Charlotte, NC 7
New York City, NY 6
Paris, Île-de-France 5
Phoenix, AZ 5
Milan, Lombardia 5
Mexico City, CDMX 5
Washington, D.C., DC 5
Atlanta, GA 4
Reading, England 4
Houston, TX 4
Delhi, NCT 4
Los Angeles, CA 4
Ashburn, VA 4
Santa Clara, CA 4
Bengaluru, KA 4
Seattle, WA 3
Zapopan, JAL 3
Dallas, TX 3
Arlington, TX 3
Guadalajara, JAL 3
Kansas City, MO 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • PosterMasked TheMaskedPoster (@PosterMasked) reported

    @amazon @PrimeVideo I had terrible service dealing with your escalation reps at jeff@amazon. So, what's the tier above them?

  • ShaggyHulk Shaggy Hulk Standing tall for ULTRA MAGA 🇺🇸🇺🇸 (@ShaggyHulk) reported from Columbus, Ohio

    Dow down almost 3.5% that equates to close to 1300 points down. I've lost today everything I gained on Amazon over the last month.

  • TVMoJoe TVMoJoe (@TVMoJoe) reported

    Ideally, anyone who gets SHO via their cable bundle would get a login for P+ with SHO vs. a login for SHO ANYTIME. Minus current promotions, stand-alone SHO, or SHO via Amazon/Hulu/Apple, is $11 per month; SHO+Par+ Essential is $12. Prices pretty aligned!

  • Slipsreem95 Slipsreem: (@Slipsreem95) reported

    Hi @AppleTV can you fix link on Jurassic World Dominion to be able to purchase thru app rather than be redirected to Amazon?

  • owahab Omar Ali (@owahab) reported

    Just contacted Amazon Alexa support because of an issue and the support agent told me it’s be a I have 178 smart devices and Alexa supports only 99. #FirstWorldProblems

  • mishra_hemant hemant mishra (@mishra_hemant) reported

    @AmazonHelp Timmi keep the change , @AmazonHelp give her good bonus in next appraisals for copy pasting the standard verbiages through out the issues posted.

  • LouisSolano_ william (@LouisSolano_) reported

    please @amazon why is everything green now what happened to the blues I’m drowning in greens I’ve made 8 green boxes today I haven’t made a blue in weeks what have u done why do you hate me also your customers are stupid fix that too

  • AC29366133 Redacted For Privacy (@AC29366133) reported

    @Ehsteebe @JRosenworcel I myself have received a few robocalls from fake Amazon today. It appears that my nonexistent Prime account is being shut down due to fraudulent activity. 😱

  • pepc8301 mycocinachiquitta (@pepc8301) reported

    @AmazonHelp Andrew I spoke to 4 reps they said it's still in the fulfillment center, and the reason I spoke to 4 reps cause they kept switching off to other reps to deal with the issue cause they didn't want to, said cause that's there job

  • YoonaBalloona Creelers (@YoonaBalloona) reported

    completely missed that amazon shut down alexa

  • havoc_211 havoc211 (@havoc_211) reported

    Got hacked a while back. Deleted my @amazon Account. Fixed the problem. Made a new account. Just deleted it aftter 3 weeks of the runaround and being lied to by Amazon Support. Shouldn't have bothered. Sorry I did. Lied to me about why they couldn't sell to me.. for weeks.

  • Tracy17572303 Tracy (@Tracy17572303) reported

    @neillancaster66 @HQstories No problem. Sorry Amazon took 5 days to approve the review. 😱

  • Kaitlebrun88 🌈 (@Kaitlebrun88) reported

    Just tried to order from @Clinique and repeatedly got notification that my address is incorrect so they cannot ship me an order. Then I ordered something from @amazon and @Target and everything worked fine. My address isn’t the problem it’s your website. 😑

  • or_el_dudereno Notorious Pan T. Sniffer (@or_el_dudereno) reported

    @RottenInDenmark Tons of women and POC in roles not originally conceived for them. It's only an issue when the end product sucks and the marketing department needs to change the discourse. New GoT isn't getting this press because it's not terrible like Amazon LOTR is

  • hollerbach Car free in the Motor City (@hollerbach) reported

    The only problem I have with the new LOTR show is Amazon’s involvement. The inclusiveness in casting absolutely makes it better as art and I enjoy seeing what writers and creative folks have come up with in Tolkien’s sandbox…

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