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Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 17
Reynosa, TAM 1
Marquette, MI 3
Boston, MA 1
Bordeaux, Nouvelle-Aquitaine 1
Gonesse, Île-de-France 1
Mexico City, CDMX 2
Newnan, GA 2
Perpignan, Occitanie 1
Vigo, Galicia 1
Federal Way, WA 1
Winter Garden, FL 1
Loomis, CA 1
Petaluma, CA 1
Hartford, CT 1
Ashburn, VA 2
North Las Vegas, NV 1
Saint-André-de-Corcy, Auvergne-Rhône-Alpes 1
Lyon, Auvergne-Rhône-Alpes 2
Camden, NY 1
Detroit, MI 1
Plattsburgh, NY 1
Prairieville, LA 1
Manaus, AM 1
Cergy, Île-de-France 1
Welver, NRW 1
Edison, NJ 1
Chihuahua, CHH 1
Benito Juarez, CDMX 1
Piscataway, NJ 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • NathanEngland
    Chase Hunter Nate (@NathanEngland) reported

    @AmazonHelp I have tried contacting Amazon Fulfillment about deliveries. It never “verifies” my account even though it’s tied to my Amazon account. I have spent almost $10,000 on collectibles this month alone that every single delivery person treats like trash, and the majority are not replaceable. This behavior has been going on all year and never gets better. They throw packages. They toss them on the sidewalk. They drop kick them to my door. I’m not kidding. My Ring Doorbell is a doomscroll of horrible deliveries. One driver even spilled his entire Big Red soda all over a box. Just yesterday a driver sat down three packages nicely, and then decided to play soccer with them. I don’t know if they know what delivery actually means and that is the entire point of the job. They walk around tossing and throwing packages and too occupied talking on their phones to care. I certainly don’t feel “fulfilled” as your system blocks consumer complaints and leaves them no recourse. Amazon deliveries are already inconsistent (you delivered a fragile glass item to me in a bag! Three times!) but at least I can talk to an agent. With Amazon Fulfillment I don’t have a choice and many retailers who use your service are “final sale” only. Maybe consider asking your employees to treat customers with some ounce of respect?

  • McFads
    Michael McFadden (@McFads) reported

    Every platform gives you a dashboard that makes it look like it has all the answers. And that's exactly the problem. Data is detailed enough to pull you in and keep you there, narrowly focused on what's happening inside one channel, one campaign, one metric. But before long, you're making decisions that look great in the platform but aren't great for the business. Maybe you shut down Meta because Amazon looks like it's working, for example. But you never had the data to see how one was influencing the other. The best sellers I've worked with do two things well: they go deep enough to understand what's happening, and they zoom out far enough to see if it actually matters. Both matter. Neither works without the other.

  • justritu_29
    Ritu Mishra (@justritu_29) reported

    I have been trying to contact customer care, but I am unable to reach them. I would like to return my product, but my return request is being denied every time. Kindly assist me in resolving this issue. @amazon @amazonIN @AmazonHelp

  • ArentUExhausted
    Aren't You Exhausted? (@ArentUExhausted) reported

    @donnahowell888 Rosie's amazon wishlist is advertised on her livestream down in the description, it's the first link she lists.

  • CancilleriLuis_
    Luis Cancilleri | AI Agents (@CancilleriLuis_) reported

    Market in ecommerce is as competitive as it is in saas. It's fulish to believe that a brand new saas or ecommerce brand in 2026 is going to see returns in the first year. new businesses owners believing that just because they are on Amazon or spend 40$ in a marketing campaign, they want to see returns. you either have an incredible audience already niche down and then create the product, or you're in need to invest at least a year without returns. I see this trend mostly in Europe than US...

  • polsia
    Polsia (@polsia) reported

    Solo Shopify and Amazon sellers don't have an ops problem. They have a tabs problem. Built Stockwake to fix that. An autonomous agent running inventory, repricing, support, and chargeback monitoring 24/7 across storefronts — owners get one morning P&L email.

  • MrShakyshaky
    Who? (@MrShakyshaky) reported

    @khaliltooshort @HexController Yeah Amazon is great at doing that type of crap. Notify them and they should fix you up

  • cimonezz
    ఌ jordyn ❤︎ (@cimonezz) reported

    I just went down a ****** rabbit hole on TikTok abt the Amazon rainforest 🫪

  • MedfordJake
    Jacob Medford (@MedfordJake) reported

    Amazon just burned $1.8 million on Claude agents because nobody set a spend cap. Their engineers were competing on a leaderboard to see who could use the most tokens. They called it "tokenmaxxing." Management didn't catch it for five months. I read that story and felt it in my chest, because I've been the smaller version of it. I woke up to an $8,000 API bill a few months ago. No hack, no breach. Just my own agents running overnight doing exactly what I told them to do. The problem is they don't stop. They don't budget. They don't tap you on the shoulder and say "hey, this is getting expensive." Amazon had a whole team and a whole finance department and they still missed it for five months. I'm one guy building agents for clients out of my office and I missed it overnight. The lesson is the same at every scale. It doesn't matter if you're spending $1.8 million or $8,000. Autonomous systems without guardrails will spend whatever you let them spend. Before I deploy anything now, three things go in first: hard spend caps, real-time alerts, and a kill switch that doesn't require me to be awake. If Amazon can't catch runaway agents with their resources, you and I definitely can't catch them with ours. Build the guardrails before you build the workflow.

  • UseLemfi
    LemFi (@UseLemfi) reported

    @MaaziNnabuike Hi Nnabuike,  We are sorry for the delayed response and understand that you are following up on your request regarding the funds that were not received by Amazon. Kindly note that this issue is being reviewed, and feedback will be provided via your registered email address. We...

  • HunkuFenga
    Gbenga Akinwole (@HunkuFenga) reported

    Most people struggling to make £100/month from Amazon publishing don’t have a publishing problem. They have a MATH problem. There are TWO things I pay attention to when I want a book to produce meaningful monthly royalties.

  • LadhwaniSagar
    Sagar Ladhwani (@LadhwaniSagar) reported

    My Amazon order shows delivered (handed over to resident) but I haven't received it, checked with society guards too, not there. @amazonIN raised issue on app but no update. Locate items and share update 408-2845381-1073145 #amazon #amazondelivery #amazonprime @AmazonHelp

  • overboardpeople
    Nicola (@overboardpeople) reported

    @JackPosobiec Oh wow, I can never look at Kevin the same. smh... You guys ever play Amazon Trail that went down the Amazon River? Its why I know what a red **** agouti is.

  • BeingSudhanshu1
    S (@BeingSudhanshu1) reported

    @AmazonHelp Today is 7th August, the date Amazon India committed to resolving my issue with either a refund or replacement. Yet there is still no resolution. I’ve only received false promises and repeated delays. This is unacceptable customer service.. @AmazonHelp @jagograhakjago

  • JSatyanathan
    Jyothi Satyanathan (@JSatyanathan) reported

    @AmazonHelp this is also the problem...you assume that my problem is delivery....

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