Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:


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Amazon ( is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Greenville, OH 33
London, England 30
Ashburn, VA 14
Frankfurt am Main, Hessen 11
Berlin, Land Berlin 11
Paris, Île-de-France 9
Montréal, QC 9
São Paulo, SP 8
Chicago, IL 7
Miami, FL 7
Phoenix, AZ 6
Bengaluru, KA 6
Mexico City, CDMX 6
Denver, CO 5
Birmingham, England 5
Charlotte, NC 5
New York City, NY 5
St. Louis, MO 5
Los Angeles, CA 5
Atlanta, GA 5
Monterrey, NLE 4
Tijuana, BCN 4
Santa Clara, CA 4
Houston, TX 4
Orlando, FL 4
Madrid, Comunidad de Madrid 4
Guadalajara, JAL 4
Manchester, England 4
Dallas, TX 4
Milan, Lombardia 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • espositorpedo Brian Esposito (@espositorpedo) reported

    @amazonnews Amazon has a problem, and they know it. They’re growing so much, that they require 5% of the American workforce to apply for their jobs. They have relied on churn/turnover as a remedy to keep people from being bored. Guess what? Not a sustainable paradigm.

  • Yashika34497737 Yashika Jain (@Yashika34497737) reported

    @AmazonHelp I asked is that link for buyers only or can sellers also fill that? This is the major problem with Amazon customer service, be it here on Twitter or the seller support, nobody cares to the read properly what the issue is, rather everyone responds with default replies.

  • kane_pasha Pasha Kane (@kane_pasha) reported

    @BearishBullsCEO Right but that’s also the management at the time, dividends prob cut the time down from 16 years. A better comparison from buying just at peak around that time would be Amazon or Adobe which took roughly 5-6 years to get back

  • lpolovets Leo Polovets (@lpolovets) reported

    I wish Amazon, Home Depot, etc had software to filter out useless reviews. I'm looking for a good lawnmower and reading bad reviews for top models to see if there are any common issues. Many of the 1-star reviews are basically "John at the Topeka Home Depot was rude. One star!!"

  • Fallenline Ryan H. (@Fallenline) reported

    @mattswider So just to clarify, you haven’t sent any information on Amazon Prime Day deals correct? The link was broken and your planning on sending it through your newsletter?

  • 0703rafael Rafael (@0703rafael) reported

    @sxintrxse @damnloomley @BrasilWire Not burned, burning. 2021 has registered the highest numbers on wildfire areas both in Pantanal and Amazon rainforest. Is terrible. One can think that those are natural disasters but the fact is that his administration has cut resources to fight wildfires like never before.

  • e1presidente Clippers fans are contrarians and Lakers HATERS (@e1presidente) reported

    @HBOMaxHelp Amazon Fire is having issues with HBO app

  • mamapade LawMom2020 (@mamapade) reported

    @alongcameTrisha Amazon, Apple, etc. do not ever call. If there is an issue, they e-mail. We still have a house phone (landline) too because where we live it may be the only phone working at certain times.

  • xi00i00 xi00i00 (@xi00i00) reported

    @amazon So my account got suspended bc i dared to use VPN, then they flagged me and demanded credit card information and when i didnt give, my account is locked without any way to get it working again because i cant have any contact with you How do i fix it?

  • Astrosfan___ Ashley 🏁⚾ (41-28) (@Astrosfan___) reported

    Probably a phone line issue 🙃🙃🙃🙃 i thought i killed the batteries on my NOAA weather radio again 😳😳😳😳 while Yuli batted bottom of the 8th inning i ran upstairs real quick to put fresh Amazon batteries on my NOAA weather radio last night 🙃🙃🙃🙃

  • PraedythTweets Praedyth 🏳️‍🌈 (@PraedythTweets) reported

    Gonna just say that banning streamers that earn Twitch lots of money is not inherently good for Twitch. If the site doesn't turn a profit Amazon will just shut it down. Two sides to every coin sadly.

  • AmazonHelp Amazon Help (@AmazonHelp) reported

    @K_Obsession_ Hello! We're sorry to hear about this, and want to help. What did we advise when you contacted us? Are you able to sign in to your Amazon account? Please let us know! -Vicki

  • BacunNG Bacun🆖 (@BacunNG) reported

    @StrawHatOlivia They don't, I tried taking it down but Amazon said there "wasn't enough info that it's mine" so I can't do anything about it

  • Deborah468_ Angellol🐾 (@Deborah468_) reported

    @AmazonHelp It’s taking them a week and a half and they still can’t fix anything lousy service don’t waste your money here

  • Lucinda__Willis Lucinda (@Lucinda__Willis) reported

    @AmazonHelp I bought a magnetic weekly planner in March. I can’t find a way of contacting the seller on your website so I hope you can help. It has come apart on the left hand edge. If I run my finger down the edge it re-sticks but immediately separates again. Please help! Thanks

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