Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kansas City, MO 39
Greenville, OH 34
Dallas, TX 19
Seattle, WA 18
Phoenix, AZ 17
Los Angeles, CA 16
Chicago, IL 14
Paris, Île-de-France 14
Ashburn, VA 13
Portland, OR 11
Denver, CO 11
Atlanta, GA 11
New York City, NY 10
Las Vegas, NV 10
Edison, NJ 10
St. Louis, MO 10
San Jose, CA 10
Houston, TX 8
Charlotte, NC 8
San Francisco, CA 8
Miami, FL 7
Boston, MA 7
Indianapolis, IN 6
San Antonio, TX 5
Louisville, KY 5
City of London, England 4
Cleveland, OH 4
Minneapolis, MN 4
London, England 4
Austin, TX 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • jawahirjaw Mohmmad jawahir (@jawahirjaw) reported

    @AmazonHelp But around 5 o clk they have rescheduled meeting to april 1. When i contacted customer care they also said the same. They are not willing to hear customer's concern, pain, issue facing. They also denied to transfer call to higher authorities and told he is on leve.

  • NiciMal Nici Phoenix Malamoglou (@NiciMal) reported

    I don’t use Twitter. Except to complain about a brand. @fitbit @FitbitSupport responded here, but 6 days later (inc a myriad of emails / calls) customer service remained shocking, no fix. Epic fail! I went back to @amazon and despite out of return time, they’ve agreed to refund!

  • tanis1110 Tanis 😉👑 (@tanis1110) reported

    @TwitchSupport Hey there! So I have an amazon account with my onboarding email. No typos, no anything. It let's me log in with said email yet it says that I have unauthorized access to tax central. How do I fix this? Thanks.

  • GouravK94747217 Gourav Kumar (@GouravK94747217) reported

    @AmazonHelp Please resolve my issue, I am very disappointed from customer care response and thanks for your suggestion.🙏

  • LightsailSpeed Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: Rakuten Mobile , Inc ISP: Amazon PING: 15.1ms Download: 575.8Mbps Upload: 632.22Mbps

  • u3akfd7f Chimes again 💙 (@u3akfd7f) reported

    Well, most of the shops are gone and I can't look out of my window or walk down a street without seeing an Amazon logo van. I guess they got what they wanted, I'm living in "Amazonworld".

  • merkyou81 crypto fat sacks (@merkyou81) reported

    I swear @FedEx is so trash my house has been built for over 2 years and they still can’t deliver to the right address. Amazon, usps, and ups have no problems finding my house.

  • jawahirjaw Mohmmad jawahir (@jawahirjaw) reported

    @AmazonHelp Could you please rename your customer care service as "Customer Doe's not care service "? Bought mobile a week ago and it was not working properly hence placed return order on 27th march.Technician visiting also scheduled for 29th March 2 - 6 pm.

  • HallandCopetas The Law Offices of Hall & Copetas (@HallandCopetas) reported

    We had the hardest time figuring out how Wonder Woman had travelled from Themyscira to London in a single day. But then we remembered that next day shipping isn't a problem for an Amazon. 💫 Our #dadjokes are prime.

  • lborsato Larry Borsato (@lborsato) reported

    @AmazonHelp There's no point in talking to someone who will try to get me to debug a problem on my side when your app is the problem. I've even provided a likely cause. Prime Video QA seems to be lacking.

  • leonawisoker Leona R Wisoker (@leonawisoker) reported

    @iambooksboston Um. Books only published through Amazon? For one. And it's not terrible to need Amazon's services. Some folks, it's legit their only option. So I'm not telling anyone else what to do, or to just search harder. That strikes me as arrogant. I'm drawing my own line. That's it.

  • all_scout Alexander Richey (@all_scout) reported

    Several times this morning I witnessed BPD drive down the hill to tell a wandering organizer or photographer to step a few feet back. The debate is still up of where the property line is exactly, but Amazon is making it clear they won’t give an inch.

  • TaariniNB Taarini NB (@TaariniNB) reported from Mumbai Suburban, State of Mahārāshtra

    @AmazonHelp Yes. Your executive responded saying the pick up hasn't happened therefore the refund cannot be initiated. But I was very clear about what the real problem is. The executive who did the pickup hasn't updated the same on the app. But somehow that wasn't part of the conversation.

  • SilverJunkie TheStormGaleForce (@SilverJunkie) reported

    @ArcadiaEconomic @silverguru22 Is it better for you for people to purchase your book directly from your website or on Amazon? I personally don’t like buying anything on Amazon so I’m gonna go right to the source but most people just use Amazon out of convenience... You don’t have to answer if it’s a problem.

  • U_CantStopClexa Mic (@U_CantStopClexa) reported

    @AmazonHelp I have complete this form twice. I should probably just wait for the people from that department to come back to me on the issue. Thank you though. If that doesn't work, I'll come back to this thread if possible.

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