Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Greenville, OH | 24 |
New York City, NY | 21 |
Ashburn, VA | 18 |
Los Angeles, CA | 17 |
Chicago, IL | 15 |
Edison, NJ | 13 |
Seattle, WA | 11 |
London, England | 9 |
Denver, CO | 8 |
Atlanta, GA | 7 |
San Diego, CA | 7 |
Miami, FL | 7 |
Dallas, TX | 6 |
San Jose, CA | 6 |
Frankfurt am Main, Hessen | 6 |
Prague, Hlavní město Praha | 5 |
Washington, D.C., DC | 5 |
Citrus Springs, FL | 5 |
Toronto, ON | 4 |
Tampa, FL | 4 |
Boston, MA | 4 |
Brooklyn, NY | 4 |
Portland, OR | 3 |
Glasgow, Scotland | 3 |
Dublin, Leinster | 3 |
Charlotte, NC | 3 |
Vienna, Wien | 3 |
Paris, Île-de-France | 3 |
Tucson, AZ | 3 |
Zürich, ZH | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Clare 🧀📚⛈️🍷⚛️🍅 (@clamairy) reported
@AmazonHelp Before contacting anyone I thought I'd try again this morning and the ePub files went right through. Must have just been a temporary issue.
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Lemon (@The_LemonSP) reported
i just got a $50 amazon gift card from the place im volunteering at… and a maid dress on amazon is $36… the problem is, however, my parents go thru my ****.
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adele's fan » addy ³⁰ « (@queenadelesIays) reported
@AdeIeChart @Adele "amazon is a liar. amazon is being paid by fadele to lie and spread false news" - a member from the cult broke down in tears and gasped.
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Kimaria Unique (@kimariaunique) reported
@TatiannaxoivT You fr?!?! That’s a game changer fr 😭 Imma just start doing that cause I’m tired of them. UPS, Amazon, FedEx, and DHL never have this problem 😒 my stuff be EARLY.
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Vatsal Gupta (@Vatsy_gupta) reported
@AmazonHelp Your social media representative didn't help at all. I need some higher knowledgable authority who can resolve my issue. All your representative did was kept covering the bad deeds of the delivery carrier.
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James Bento (@BentoJames) reported
Yo @amazon, I have been locked out of my account for over a month, and account services has yet to fix my problem… what’s the deal? This has been an awful experience
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Chinonso (@piquancysan) reported
@AmazonKDP @blkwriterswknd Hi! I lost my number and I can’t sign in ! I need some help on how to sign in . @amazon
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🎄DJ🎄 (@4everblueeyez) reported
@AmazonHelp It occurs on every issue. A supervisor told me they no longer have the authority to give promotion credits. No one else I know with an Amazon account has this happen. So that's why I want direct answers.
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Amazon Help (@AmazonHelp) reported
@anmolistyping Apologies for the issue you've had with your Amazon Pay UPI transaction. Please wait for 2-4 business days. You should see the amount credited back to your account. If you still do not see the amount credited, (1/2) -Manju
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Npress👑 (@REAL_AFRIBBEAN) reported
@AmazonHelp How can you guys have attempted to delivery my order at 1.44pm and there was a problem I’ve been here since 11am and no one has turned up so stop the lies
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Educators Rank-and-File Safety Committee (UK) (@EdSafetyUK) reported from Middleton, England
@ThomasScripps #Amazon employees work in terrible conditions, but also, if they unite across fulfillment centres and across borders, are in a powerful position. Build rank and file committees, the profits must go to the workers.
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Ashish Sharma (@AshishS41575899) reported
@AmazonHelp @AmitAgarwal Please provide the my order.i can't wait for this blander issue please short out the asap Customer faith in Amezon don't loose the same.
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Genevieve Roch-Decter, CFA (@GRDecter) reported
8/ Here’s an example: Amazon shares are down 16.8% ytd. Revenue is up 7.2%, but net income fell. $AMZN is still one of the five most-held shares by hedge funds. Investing experts seem confident that Amazon will continue its incredible growth - in any market condition.
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Vivek Tripathi (@Vivek2519) reported
@AmazonHelp The issue is yet to be resolved. Pick yet not done for the return request despite of commitment to be done on 4th Aug. it’s been 10 days now. @AmazonHelp are you in serious business.
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The Charmin' Carmen 🇨🇦 (@Charmin_Carmen) reported
Well I got my Amazon cart down to 1.3 million dollars guy.