2K Games status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by 2K Games users through our website.

• Online Play (100%)

Live Outage Map

The most recent 2K Games outage reports came from the following cities:

City	Problem Type	Report Time
Köln	Online Play	2 days ago
Paris	Online Play	1 month ago
Paris	Sign in	3 months ago
Montilliers	Sign in	4 months ago
Cumbernauld	Matchmaking	4 months ago
Flat Rock	Matchmaking	5 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

2K Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CandGoods (and Services) (@CandGoods4u) reported 54 seconds ago

  @MarkinOut still not working for me either. I sure would like to be able to play the video game that I paid $150 for, but @2KSupport doesn't seem to think I should be able to do that

• 
  Dash Ketchum Gaming (@dashketchum5) reported 3 minutes ago

  @2KSupport any update to switch issue. Please fix your game

• 
  K (@khavon420) reported 3 minutes ago

  .@NBA2K I swear to you don’t not feel like recreating all these shoes. There HAS to be some type of memory service where the shoes / players you’ve created can transfer from each years @2K to the next one. I made 300 shoes now I have to restart lol

• 
  Negan M⭕️X (@USS1Hunk) reported 3 minutes ago

  @kingjamesmac718 @2KSupport @2K I did find a work around on console, as it seems to be a glitch in the Live Update. At the title screen, when it tries to update the live, cancel it. You wont be able to play MyFaction or The Island. But I was able to create play work on my pass ect

• 
  xtwkin (@vaaavd) reported 7 minutes ago

  Shooting is so bad, Even CHEATERS cant shoot. @2K Fix your game 😭🙏 #fuckmikewang #fyp #fypシ゚viralシfypシ゚

• 
  ONE KING ENTERTAINMENT (@kingjamesmac718) reported 7 minutes ago

  @1nationetwork @2KSupport @2K I think it’s more annoyed then surprised. With the way they jumped on the issue the switch was having and tweeting about how they were aware of the problem and got a hotfix out for it in a day. But ps5 and xbox didn’t get the same treatment. IMO

• 
  The Thing (@BradBetteridge) reported 17 minutes ago

  @HomeLmc622 @WWEgames @2KSupport You’re definitely not alone. I’ve been locked out for days and tried EVERYTHING — cache clear, full uninstall/reinstall, etc. 2K have admitted Patch 1.15 is causing crashes but still have no timeframe for a fix.

• 
  Aren Jamir (@ArenJ61183) reported 17 minutes ago

  @NBA2KMobile @2KMobile @2KSupport this buffering issue is getting ridiculous. Since the Hometown Heroes update, the network icon pops up after every 2–3 menu changes AND during games, making me unable to play properly. My internet is fine. Please fix this. ID: 1000096970536

• 
  Anthony (@ae_crim) reported 23 minutes ago

  @2KSupport @Ronnie2K I ain’t pay for early access to not even be able to get past the agreement screen dog FIX THIS ****

• 
  𝕭𝖎𝖌 𝕿 𝕾𝖙𝖆𝖕𝖑𝖊𝖘 (@BigTStaples) reported 24 minutes ago

  Hey @2k can you fix MyPlayer on PGA2k25? It played last year's PGA and US Open (after a Wed round on this year's course)

• 
  こーちゃん提督(ていとく)@🍤🧜‍♀️ (@hmdkusk_maid) reported 28 minutes ago

  @2K On wwe2k25 issue. I would like to fix the issue where the entrance scene automatically switches on even if it is turned off. #pleasefixit

• 
  That Comic Book Guy 616 (@ComicBookGuy616) reported 29 minutes ago

  @CornellGunter_ @2KSupport Instead of arguing with the freaking customers how about fix the damn problems that this game been having the last 3 year? I paid $150 for my game it's not a feebie so i can lie about how fantastic the game is like your shill YouTube buddies 🤬

• 
  kev (@kevincurcio_) reported 29 minutes ago

  @NYknicksenjoyer @2KSupport Having this same issue too. How’d it fix?

• 
  Theodore Paniccia (@Tjayyyyyyyyyy) reported 30 minutes ago

  Anyone else’s login rewards bugged on 2k HQ app?? @Beluba @NBA2K @2KSupport

• 
  Jeff D 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@__Jeff_D__) reported 31 minutes ago

  @2K @2KSupport @2K_UK Been playing on pro since it came out and im having a sound problem we're it just cuts out when I press square to read something and when back in the game no sound. The sound on the ps dashboard is OK, just when playing this particular game. Changed the different audio settings on ps5 system to no avail. Having to do a complete restart of the system and the game sound is OK, for how long though.....

• 
  Shock Wave Wrestling (@WrestlingShock) reported 33 minutes ago

  @kingjamesmac718 @2KSupport @2K Based on my back and forth with 2K support, they say they are working on a fix for this. I will believe it when I see it.

• 
  2KDadOz (@2KDadOz) reported 36 minutes ago

  Whatever you make your visual que, just know that it's not going to be that. @Beluba @2KSupport can you please fix this.

• 
  ImCamRod (@ImCamRod) reported 37 minutes ago

  @2KSupport can you fix the glitch where we can’t see our jumpshot timing feedback sometimes

• 
  Eric Anderson (@ReallyGhost) reported 39 minutes ago

  @NBA2K @2KSupport PC NBA 2k27 genuinely is the worst game I’ve experienced in my entire life. Games take 30 mins to find Once you find the game you either crash or get kicked And buggy asf Cant play with with console

• 
  A_Salty_Opinionater (@A_Salty_Merican) reported 40 minutes ago

  **** you @2K and @WWEgames fix your ******* game. I should be able to play your ******* game after buying dlc without it breaking everything on pc AND my console. in what world should I be told to go **** myself because I gave you more money. oh wait thats been every ******* year

• 
  TommyPie (@Tommy_Pie89) reported 41 minutes ago

  @RedTVPlays @2K If you play it on PS4 you are good and if you are playing it on PS5 you gonna have issues. I play it on PS4 and i am closely done to get the platinum and do the dlc aswell.

• 
  MORRIS (@ItsM0rr155) reported 44 minutes ago

  @2K @2KSupport FIX THE DAMN GAME FOR XBOX AND PS5 MAN !!!!! ITS BEEN NEAR A WEEK I CANT PLAY BECAUSE YOU WINT FIX IT

• 
  desmond scott cook l (@desmondcook2012) reported 46 minutes ago

  @kingjamesmac718 @2K @2KSupport like I said a fix on a press play screen where It crashes whenever you press any button well remember that screen where it says press play that one its a fix for for that where it crashes every time you want to play your game you can't because of that crash.

• 
  Lewis_T09 (@Lewyboy19) reported 50 minutes ago

  @CeReaL333Killer @2KSupport If you cancel the live uptade stuff when login in you can play then update the lice using thr sticks from the screen that has the exhibition mode etc

• 
  S.N.O.T.Y (@SteveFrotowski) reported 50 minutes ago

  @2KIntel @2K **** YALL CODE OF CONDUCT…FIX YALL DAMM GAMES AND MAYBE MFS WILL ACT BETTER!!!

• 
  Survivalistt (@Survivalisttt) reported 50 minutes ago

  So if you switch to a second account to fix the crashing on startup, it’ll work for about an hour and then start crashing on the second account too. The game is completely broken right now. Come on, 2K, please fix this! @WWEgames @2KSupport #wwe2k26

• 
  Bishop. (@KingBishoop) reported 50 minutes ago

  This issue has yet to be resolved by the way. Instead, 2K Support has had me send around 6 videos of the loading screen, and has passed my issue along to a total of 8 people with ZERO results, all of this within a span of a month. I’m done. I’ll deal with the issue, and figure it out myself. @2KSupport @CornellGunter_

• 
  FestiveGresh (@FestiveGresh) reported 51 minutes ago

  Can y'all fix the lag on Xbox servers? PlayStation doesn't have to deal with this @2K @2KSupport

• 
  Elisa Wallace (@EliWallace81) reported 55 minutes ago

  @Dominic0568 @2KSupport Message @keltechss on X he can fix this

• 
  GamerGuy93 (@gamerxguy1993) reported 58 minutes ago

  @xboxx_hashem @mafiagame @2K They didn't use smart delivery. Any game that doesn't use it has had this problem.