2K Games status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by 2K Games users through our website.

• Online Play (100%)

Live Outage Map

The most recent 2K Games outage reports came from the following cities:

City	Problem Type	Report Time
Köln	Online Play	1 hour ago
Paris	Online Play	1 month ago
Paris	Sign in	3 months ago
Montilliers	Sign in	3 months ago
Cumbernauld	Matchmaking	4 months ago
Flat Rock	Matchmaking	5 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

2K Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chuck Sams (@cdsamsjr80) reported 41 seconds ago

  My game on ps5 keeps coming up error. Never happened to me on any update. Is there something u can do to fix this? @2KSupport

• 
  DDSZN (@DemarioSZN) reported 1 minute ago

  42 mins spamming connect closing app etc fix ur ****** game @2K @NBA2K @Ronnie2K

• 
  Jeff D 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@__Jeff_D__) reported 3 minutes ago

  @2K @2KSupport @2K_UK Been playing on pro since it came out and im having a sound problem we're it just cuts out when I press square to read something and when back in the game no sound. The sound on the ps dashboard is OK, just when playing this particular game. Changed the different audio settings on ps5 system to no avail. Having to do a complete restart of the system and the game sound is OK, for how long though.....

• 
  Survivalistt (@Survivalisttt) reported 4 minutes ago

  So if you switch to a second account to fix the crashing on startup, it’ll work for about an hour and then start crashing on the second account too. The game is completely broken right now. Come on, 2K, please fix this! @WWEgames @2KSupport #wwe2k26

• 
  BricksToThePast (@DeeToThePast) reported 8 minutes ago

  @2KSupport @WWEgames @CornellGunter_ Any updates regarding the removed progress/no online connection? I'm still having issues with the game

• 
  Miguel Video Studios (@MiguelVideoStu1) reported 10 minutes ago

  Hey @2K, can you PLEASE fix #WWE2K26 for Switch 2 and make it actually playable again.

• 
  𝙆𝙮𝙧𝙧𝙤 (@iKyrro) reported 13 minutes ago

  @CornellGunter_ @2KSupport Seeing how 2K Support did nothing last year to rectify when patches caused issues (on the top of my head, 1.18 specifically with the Invisible Custom Images) I wouldn't get my hopes up that they will be able to revert progress *cue the Clear Cache to fix every issue support msg*

• 
  The Thing (@BradBetteridge) reported 13 minutes ago

  DAY 8 of being unable to play WWE 2K26 on PS5/Xbox because of Patch 1.15 crashing issue. 8 DAYS. Still ZERO meaningful communication from @WWEgames @2K @2KSupport An “issue tracker” that just says they’re investigating is NOT communication. We paid for this game.

• 
  Danjones (@Razielbats92) reported 16 minutes ago

  This is your chance to fix the mistake 2k and give 2 and 3 a next gen upgrade with a fix @mafiagame @2K

• 
  MORRIS (@ItsM0rr155) reported 18 minutes ago

  @2K @2KSupport FIX THE DAMN GAME FOR XBOX AND PS5 MAN !!!!! ITS BEEN NEAR A WEEK I CANT PLAY BECAUSE YOU WINT FIX IT

• 
  dadecountyspam (@dadecountyandy) reported 21 minutes ago

  @YoClumzei @2K We don’t want this glitch *** dribbles move who’s we lol

• 
  Julian Bourbeau (@bourbeau_julian) reported 22 minutes ago

  @2KSupport myself and a lot of other people are having trouble signing in to the 2khq app it’s just showing a loading screen and it’s stuck there

• 
  Zane9263 (@Zane9263Games) reported 23 minutes ago

  @2K @WWEgames **** your code of conduct **** your terms of service **** your game I got 2 words for ya: Predatory & malicious

• 
  AshNineKills🩸🪓 (@AJRoberts92) reported 23 minutes ago

  My biggest issue with @WWEgames @2K is that they half-*** everything! "Here's Finn's new theme. But you can't have an updated motion". "Here's a new persona. But it has no render." "Here's a AAA title pack. But it's only 2 titles." It's bullshit man. #WWE2K26

• 
  Julian Bourbeau (@bourbeau_julian) reported 24 minutes ago

  @NBA2K And we can’t login to it it’s stuck at a loading screen please help @NBA2K @2KSupport

• 
  AstrylBlaze (@AstrylBlaze) reported 25 minutes ago

  @ItsShake4ndbake Anyone else having the issue of not being able to claim them after watching the 4 hours? Bar shows complete but can’t claim them @2KSupport

• 
  BigBlueD (TSAN) (ShoeGoose) (@BigBlueD79) reported 28 minutes ago

  @CeReaL333Killer @2KSupport Turn your internet connection off on the console for now. You’ll be able to do universe and whatnot. Just nothing online. That’s what I’m doing while waiting for a patch fix

• 
  CandGoods (and Services) (@CandGoods4u) reported 31 minutes ago

  @MarkinOut still not working for me either. I sure would like to be able to play the video game that I paid $150 for, but @2KSupport doesn't seem to think I should be able to do that

• 
  GHWWEFAN23 (@GHWWEFAN23) reported 35 minutes ago

  @MarkinOut @WWEgames @2KSupport sorry your having issues with the game and that sucks

• 
  Markin' Out (@MarkinOut) reported 35 minutes ago

  @DaHorrorFiend @WWEgames @2KSupport I was surprised when people on XB started telling us they’re having that problem. I figured it’d only be PS5. Then that Switch problem came out. That got acknowledged at least.

• 
  swat🪙 (@staywithtayy) reported 36 minutes ago

  Fix layups @Ronnie2K @Beluba @2K

• 
  ONE KING ENTERTAINMENT (@kingjamesmac718) reported 38 minutes ago

  Damn @2KSupport @CornellGunter_ can we at least get a message letting us know that u guys are aware of the problem with the game crashing at the start screen so we can have piece of mind that ur going to fix it?

• 
  Swaggy_Hotep (@Patternshifter1) reported 44 minutes ago

  I played the game for 3 hours for a lan cable and kept getting error coded out the rec with double xp @2KSupport can I get my double xp and rep?

• 
  🦉xTalonMedia (@xTalonGod) reported 45 minutes ago

  @RPGKIllROY @2K Issue is mfers just wanna grind their my player so the past 2 nba 2ks kinda been rushed simulations with lil story so ppl can focus on grinding their players.

• 
  That Comic Book Guy 616 (@ComicBookGuy616) reported 49 minutes ago

  @CornellGunter_ @2KSupport Instead of arguing with the freaking customers how about fix the damn problems that this game been having the last 3 year? I paid $150 for my game it's not a feebie so i can lie about how fantastic the game is like your shill YouTube buddies 🤬

• 
  K’Challa (@andredavis2101) reported 50 minutes ago

  @2KSupport i keep getting error code 726E613D. The game worked just fine yesterday. I already submitted a ticket, #16920909

• 
  Daryl Cyrus Jr (@DarylCyrusJr) reported 50 minutes ago

  @2KSupport please give Ps5 and X Box users an update on how you will fix the game

• 
  HeelKorey (@HeelKorey) reported 51 minutes ago

  @kingjamesmac718 @2KSupport I love how they ask you about the final outcome too. They resolved a problem for me last week, it actually getting to that point took days of back and forth. But that bit doesn’t matter to them.

• 
  Richard Ieuan Davies (@TheRavingRich) reported 52 minutes ago

  @HelpSupercard @2KSupport My web store checkout has been broken since Thursday. Filed a ticket, got ZERO responses, and you just sent me a satisfaction survey for a ticket you silently closed. PayPal works fine everywhere else. Please have a human look at my account.

• 
  Dash Ketchum Gaming (@dashketchum5) reported 59 minutes ago

  @2KSupport any update to switch issue. Please fix your game