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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 2K Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 2K Games users through our website.
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Online Play (50%)
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Sign in (30%)
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Matchmaking (10%)
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Game Crash (10%)
Live Outage Map
The most recent 2K Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Sign in | |
 Deer Park |
Online Play | |
 Rivas-Vaciamadrid |
Online Play | |
 Red Deer |
Online Play | |
| Glastonbury |
Sign in | |
 Morteau |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
2K Games Issues Reports
Latest outage, problems and issue reports in social media:
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Josh TOA
(@TEENSONACID) reported
@2KSupport your website times out too. it's not a problem on my end
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Revolución Ciudadana RD
(@FuerzabarrialRD) reported
@2KSupport First of all thank you for your reply. What is the estimated time in which I will be able to have a response from the work team of these errors?
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Dallah
(@Dallahgocrazy) reported
@2KSupport I just filled it out took a while too why y’all don’t fix your game?
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CrKevin
(@CrKeviin2) reported
@zx_Soull @2KSupport Yes, I got an error code and then I was banned, do you know how long we will be banned?
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1236 Empire Gaming
(@Empire1236) reported
@NBA2K @2KSupport THAT ERROR COST ME MY XP!
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Figz
(@FigzHimself) reported
@2KSupport I emailed about a week and a half ago about my custom Elite 2 shirts not working, is there anyway you can see why cause I hit elite 2 about 3 weeks ago and haven’t been able to use the custom tshirts
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Elf
(@Sinfamom) reported
@2KSupport Why would I pre-order anything from you ever again? I just paid for all the Borderlands games and they DON'T WORK. An issue you haven't fixed in TWO YEARS apparently! Incredibly unhappy! Never buy for the Switch from these people!
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jabari neloms
(@boss_life_rell) reported
@2KSupport @13137367787 Keep getting this message after rec games A problem has been encountered that prevents gameplay from continuing. This game will not be counted
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Nick03bernardo
(@Nick80692011) reported
@2KSupport The tickets don’t ******* help fix your game before making us buy a new game fix your ******* game useless *****
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附近的人。
(@1okLam_) reported
@2KSupport Is this your after-sales service?
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7_Nation
(@zx_Soull) reported
@side_drake @2KSupport At any point did you get an error code before getting banned? Myself and others got an error code before later getting banned. I think a bot triggers the ban from an error code. I got the error code after a spotlight challenge.
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Banks
(@flyguybanks11) reported
@Ronnie2K anyone ever gonna address why pro am is broken or we gonna act like it’s ok @2KSupport
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lionxg_
(@lionxg2) reported
@2K I WAS PLAYING ********** TO TRY TO GET INVINCIBLE RAY. I WAS UP 25 TO 8 IN THE FIRST QUARTER AND THEN THERE WAS A CONNECTION PROBLEM WITH YOUR SERVICES AND COUNTED AS A LOSS. YALL BETTER GIVE ME THE BOX FOR WHEN YOU GET ONE WIN. pls
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Lol wtf
(@Lolwtf13) reported
@nazufupdownow @2KSupport Same bro i got ban last Friday bro for no reason they need to fix this keep giving me tickets like
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Bean
(@BeanerArny) reported
@2KSupport @InfintAndrew Those tickets are useless. Fix your game.
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geraldhart4real
(@ghart1997) reported
@2KSupport @SIowbeee What about the "A problem has been encountered that prevents gameplay from continuing. This game will not be counted"??? Happens literally after every Rec game
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axfly28
(@axfly28) reported
Yo @2KSupport I have a big problem with this game this year.. I was not able to play my favorite mode (start today) this year, first I thought ok they will fix this, but no, I already write an email but nothing happene so now I bought the d wade Edition for what? Playing 5times??
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roytheboyy
(@tzvehama) reported
@2KSupport I am in Perth, Western Australia. Am experiencing error code 4b538e50. Have no idea what is going on. The game is not connecting to online servers.
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AlwaysTired
(@nosleepforus1) reported
@OneR2Tees @WWENewEraGaming @2K Okay that totally make sense. But the problem with that game, it wasn’t good from the start, so no surprise about the poor sales. Thank you for the breakdown brother. You got yourself a new follower lol
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Alexander
(@Alexander1993__) reported
@zx_Soull @2KSupport Bruh I will call no names but u right they them MF didn’t get ban I mean I load up to play spotlights for tacko fall when the game was over come to find out I got error coded then later I was ban for no ******* reason
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Jessi
(@Jessi40966077) reported
@2KSupport i cant play online i think the server down asia region
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Tone Corleone SSWI 🌐
(@Tonecorleone450) reported
@2KSupport I reinstalled nba2k21 next generation after having issues with the game and now my character has been overwritten. Can I get some help gettin my character back please?
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Andrew Ternes
(@InfintAndrew) reported
@NBA2K @2KSupport I can’t even get into the Park without my game crashing, I need help plz, or just fix your game.
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7_Nation
(@zx_Soull) reported
@Alexander1993__ @2KSupport I bet many others had a situation where they got an error code and then got banned. I think a bot bans people and some error code triggers that ban bot. I wonder if that happened to JD Crossover. I saw others on 2kSupport comments saying same thing.
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Henry
(@henrys450) reported
@GordoHawkBackup @2KSupport Dm @rexcyberhelp ASAP he help me solved my problem when I have similar issue with my banned account. His good and fast
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7_Nation
(@zx_Soull) reported
@CrKeviin2 @2KSupport At any point did you get an error code before getting banned? Myself and others got an error code before later getting banned. I think a bot triggers the ban from an error code. I got the error code after a spotlight challenge.
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Nick03bernardo
(@Nick80692011) reported
@2KSupport I can’t connect to your severs are the severs down fix your game ffs
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Brettina
(@Brettina10) reported
@GordoHawkBackup @2KSupport Same thing happened to me My account also got banned tried reaching out to support but they weren’t useful rather they gave me robots reply. contact @cybermonstersecurity on Instagram he’s a professional he helped me fix my account message him I’m sure he’ll help you
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Tyler (Hart Foundation and NwO fan)Keenan
(@realgentlemanty) reported
@WWENewEraGaming @2K Yes I agree 2k has proven to us that they can only make broken games and with this must silence that’s not warranted and only hearing from Cole and Graves about the game proves 2k doesn’t care
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agru_2k
(@agru_2k) reported
@2KSupport When will you solve all the problems of ban or false ban?