2K Games status: server issues and outage reports
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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Problems in the last 24 hours
The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 2K Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 2K Games users through our website.
- Online Play (100%)
Live Outage Map
The most recent 2K Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Online Play | 1 month ago |
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Sign in | 3 months ago |
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Sign in | 3 months ago |
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Matchmaking | 4 months ago |
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Matchmaking | 4 months ago |
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Sign in | 5 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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2K Games Issues Reports
Latest outage, problems and issue reports in social media:
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𝙆𝙮𝙧𝙧𝙤 (@iKyrro) reported@CornellGunter_ @2KSupport Seeing how 2K Support did nothing last year to rectify when patches caused issues (on the top of my head, 1.18 specifically with the Invisible Custom Images) I wouldn't get my hopes up that they will be able to revert progress *cue the Clear Cache to fix every issue support msg*
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Negan M⭕️X (@USS1Hunk) reported@kingjamesmac718 @2KSupport @2K I did find a work around on console, as it seems to be a glitch in the Live Update. At the title screen, when it tries to update the live, cancel it. You wont be able to play MyFaction or The Island. But I was able to create play work on my pass ect
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Wayne Titchen (@Ageoforton87) reported@2KSupport your patch update 1.15 for @WWEgames keeps causing my game to crash on load up every time I try to load into it, hopefully this will be fixed soon @2K
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TheMasterDJ (@DesmondBlouin) reported@MarkinOut @WWEgames @2KSupport I found a way around it. You know now when you are on the Menu Screen you see a loading screen, press the Back Button and you will be able to play the game. Unfortante part is you can't play Online so going to Online Feature, MyFaction, & The Island will crash the game.
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swat🪙 (@staywithtayy) reportedFix layups @Ronnie2K @Beluba @2K
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Bishop. (@KingBishoop) reportedThis issue has yet to be resolved by the way. Instead, 2K Support has had me send around 6 videos of the loading screen, and has passed my issue along to a total of 8 people with ZERO results, all of this within a span of a month. I’m done. I’ll deal with the issue, and figure it out myself. @2KSupport @CornellGunter_
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Ball3rs Vision (@Ball3rsVision) reported@Beluba can you please fix blowbys if someone got higher strength? Remove that invisible wall please! It’s not sim bball!Also can you please adress game speed 58 is great balance,less fastbreak points for online modes! Watching nba game rn,teams barely score after missed 3s! @2K
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Lindsey Mahe' (@LindseyDXHBK) reported@WWEgames @2KSupport @CornellGunter_ If the problem with the switch 2 version of the game cant be fixed what about all the time and more importantly money alot of us have put into the game mostly the money poured into My Faction?
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DropDeadQ (@Gbe_quentin) reported@Beluba @Ronnie2K @2k this isn’t a contest issue i lost like this last night fix the game
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mfswank (@mfswank94) reported@jhotdsg1991 @2KSupport I still haven’t gotten it. Did you get a code yet? They’re saying it’s a problem with Microsoft….
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ClipsShowYo (@ClipsShowYo) reportedOk 2K fix your stuff I don’t want to playing in no G-League I want College cmon @Ronnie2K @2K @NBA2K
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Rich Kowloon (@kowloontikibar) reported@2KSupport Fix matchmaking a 6,7 sf shouldnt be the center in 3s you stupid ******
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thtMrMiracle (@HomeLmc622) reported@WWEgames @2KSupport can we get some answers on if anything is getting done with PlayStation players getting booted out of the game at the title screen?! I’ve uninstalled and installed x amount of times, restarted my PS5 and still not working. I just want to play the game
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tim (@Fkoffbb_) reported@WWEgames @2K @2KSupport i want my 100$ back you guys cant make Any good games. Either unlock everything Thats worth whoever bought your ****** game FOR 100$ my Data have been wiped Thanks to your Update and been 24 hours I can’t unlock any wrestlers. Fix your bullshit game
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Swaggy_Hotep (@Patternshifter1) reportedI played the game for 3 hours for a lan cable and kept getting error coded out the rec with double xp @2KSupport can I get my double xp and rep?
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JDGaming (@jdgaming2025) reported@CornellGunter_ @2KSupport I only found out you were aware of the issue after I tweeted you. Of course I am not throwing blame but this needs to be addressed that whenever there’s an issue we hear next to nothing regarding a fix or progress.
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Aren Jamir (@ArenJ61183) reported@NBA2KMobile @2KMobile @2KSupport this buffering issue is getting ridiculous. Since the Hometown Heroes update, the network icon pops up after every 2–3 menu changes AND during games, making me unable to play properly. My internet is fine. Please fix this. ID: 1000096970536
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ONE KING ENTERTAINMENT (@kingjamesmac718) reportedSo @2KSupport @2K #WWE2K26 it’s been three days and the up vote on this issue is higher than the Switch issue was and still no message from you letting us know ur gonna fix it. What we gotta do? We know you see these messages why you ignoring us?
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Survivalistt (@Survivalisttt) reportedSo if you switch to a second account to fix the crashing on startup, it’ll work for about an hour and then start crashing on the second account too. The game is completely broken right now. Come on, 2K, please fix this! @WWEgames @2KSupport #wwe2k26
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A_Salty_Opinionater (@A_Salty_Merican) reported**** you @2K and @WWEgames fix your ******* game. I should be able to play your ******* game after buying dlc without it breaking everything on pc AND my console. in what world should I be told to go **** myself because I gave you more money. oh wait thats been every ******* year
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nov (@NovelStevenson) reported@2KSupport Can i get any help with this i got error coded the game before the game i just won and the game i got error coded on didn’t even start i go into another game and play it through no problem then i try and play again and have a 2 hour ban??????
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2KDadOz (@2KDadOz) reportedWhatever you make your visual que, just know that it's not going to be that. @Beluba @2KSupport can you please fix this.
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The Thing (@BradBetteridge) reported@JIMMYSHAKES23 @CornellGunter_ I’ve been fighting @2KSupport over this for days. They’ve admitted the Patch 1.15 crashes are being investigated, but have ZERO timeframe for a fix and ZERO answers about compensation, missed MyFACTION content, Persona unlocks or Ringside Pass progress.
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Pablo Pledgescobar (@MrSuperJay) reportedI just wanna hoop man. All these stability issues are annoying as ****. @2KSupport
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GQmlowe (@GQmlowe) reported@EASPORTS @2K y’all should make separate lobbies for people that run the same plays and exploit game breaks in match play. I think it will solve a lot of problems.
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GamerGuy93 (@gamerxguy1993) reported@xboxx_hashem @mafiagame @2K They didn't use smart delivery. Any game that doesn't use it has had this problem.
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Joe (@TherealJR29_) reported@YoClumzei @2K The problem isn’t pro play it’s the weak/simplistic game engine they use. Pro play is a feature and AI tool they use for the animations and would honestly enhance a game style similar to 2K16
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TheMasterDJ (@DesmondBlouin) reportedWWE 2k26 still isn't fixed on PS5, this is getting truly ridiculous. 2k is completely ignoring the people who want to play the game on PS5. This is pissing me off day by day, PLEASE FIX YOUR DAMN GAME. #wwe2k26 @2KSupport
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TommyPie (@Tommy_Pie89) reported@RedTVPlays @2K If you play it on PS4 you are good and if you are playing it on PS5 you gonna have issues. I play it on PS4 and i am closely done to get the platinum and do the dlc aswell.
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Arbiter0fSorrow (@Arbiter0fSorrow) reported@convergexx @2KSupport @WWEgames Did they ever fix this? I've been wanting to create new custom match for months now but didn't want to lose the ones I already have