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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 2K Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 2K Games users through our website.
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Online Play (43%)
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Sign in (29%)
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Matchmaking (14%)
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Game Crash (14%)
Live Outage Map
The most recent 2K Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Gilbert |
Matchmaking | |
| Los Angeles |
Game Crash | |
| Whitewater |
Online Play | |
 Hamburg |
Sign in | |
| Honolulu |
Online Play | |
| Converse |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
2K Games Issues Reports
Latest outage, problems and issue reports in social media:
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CxmpCm
(@CxmpCm) reported
@2KSupport @2KSupport Will it be fix in the morning around 11 to 10 I have to grind
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iBlueScreen
(@iBlueScreen_) reported
@2KSupport it doesn’t let me sign in
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jahvee
(@jahvee5) reported
@2KSupport I need help you been getting ignored all day I’m not liking y’all customer service right now 💯😞
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Odak Black 😬
(@OfashowZone1) reported
@2KSupport Did it so many times they said it was a problem w the game but how when everyone els can change theirs and I can’t
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Max irrigation
(@MaxIrrigation) reported
from
Omaha, Nebraska
@2KSupport soo incredibly disappointed that I didn't get any of the VC on the mamba edition. I cannot located the receipt, and without that im told your company won't help, which basically means you are stealing from me and many other gamers. Piss poor customer service
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Bape 😈
(@STExBape) reported
Can we do a update why does this app crash so much smh @NBA2K @2KSupport @Beluba also 5v5 pro am Is a fail
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ScratchGzz
(@GzzScratch) reported
@2KSupport @cjiswho I can’t get on live chat. Every time I try to sign in the button in gray I don’t know why
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TUNETV RF 🕛
(@ItsTune_Time) reported
@Beluba @LD2K @2KSupport why is it that Xbox S’s can’t play with Xbox series X in pro am please fix your game 😐
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Dannydeckchair
(@dannydeckchairs) reported
@2KSupport I have been getting error code 4b538e50 for months! Can’t play this game! 😡😡😡
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craig
(@highCrai6) reported
@2KSupport thanks for getting back to me, i submitted a ticket. hope you can figure out the issue for me💪🏾
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antinio
(@yungantonio25) reported
@2KSupport I have a problem with my game I’m on ps4
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lil wb
(@WbLil) reported
@2KSupport can not change takeover when I Max out mamba badge. It is error every time.
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ㅤㅤㅤㅤㅤㅤ 
(@AirKappin) reported
@2KSupport when is y’all going to fix the charges/blocking fouls it’s way too many charges being called opposed to blocking fouls & the endorsements are glitched
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V Swervo😈™
(@VontaBens) reported
@2KSupport when I’m in a game it keeps saying a problem has been encountered that prevents gameplay from continuing in kicking me out what’s up with this ?
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𝓡𝓮𝓿𝓲𝓿𝓮 𝓛𝓐 𝓒𝓪𝓹𝓸𝓷𝓮 𝓐𝓷𝓭 𝓣𝓮𝓪𝓶 600
(@ReviveLACapone) reported
@2KSupport can someone help me with an nba2k20 connection error?
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Joey Mc
(@joeymc1984) reported
@2KSupport @NBA2K_MyTEAM I never got a reply. @2KSupport you are seriously the biggest issue with 2k besides the VC only packs which should be illegal IMO.
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Brett Geeves
(@brettygeevz) reported
@2KSupport Howdy - NBA2K21 Start Today feature tells me UNAVAILABLE. I’ve just subscribed to the PlayStation Plus Membership and this hasn’t impacted it positively. Please advise how to fix this. Also, the lag for online play makes it impossible to shoot or defend. Please help
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Luis Joel🤴🏻
(@LJReyess7) reported
@2KSupport I have a problem is that I want to play in play now mode in NBA 2K21 without Internet and I am in the quarter pull me out of the game, what can I do?
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Big B
(@BigBAndTheTea) reported
@2KSupport WHY DOES SHOT AIMING KEEP TURNING BACK ON??? FIX IT NOW.
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OfficialGodly24
(@Officialgodly24) reported
@JessiicaJae @2KSupport Tough need fix’s the game foreal
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opium
(@opium16069979) reported
@GzzScratch @2KSupport It says “continue” above sign in on mobile
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Rainier Del Rosario
(@foilfence) reported
@2KSupport please update my ticket 7605558 my issue still persists
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Brady Nichols
(@BradyNichols15) reported
@2KSupport Your last patch for this game was in June and it is still broken. Us achievement hunters like to platinum our games and it is impossible if the game is broken!! Fix it!!
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jamaree
(@jamaree91695067) reported
@2KSupport please fix my rep system I’m not receive my 2k21 next gen my career rep at all I’m stuck at 98 overall please fix ASAP
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Ryan Singh
(@RYNS69_) reported
@Ronnie2K @Beluba your game is so bad I’ve rented about 3 Gatorade courts and I can’t use them @2KSupport fix ur dogshit game because it sucks and u are just scamming people u *****
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Casey Apetrei
(@CaseyApetrei) reported
@mitdoow @2KSupport Nope. They just keep telling me to submit a ticket and be patient. Meanwhile all I need is the card. This is frustrating but I think it’s a widespread problem that they aren’t dealing with.
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Cap Alot
(@CapAlot45770805) reported
Fix PRO-AM !!!! @2KSupport @Ronnie2K @Beluba
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James Bastable
(@BastableJames) reported
@2KSupport hi there I had an issue sorted out INSTANTLY through 2k support. The problem repeated the next day I’ve reopened the ticket AND submitted a new one and have had no reply in 3days!!!!!!!! Please help I currently can not play 2k!!!😡
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Chris
(@Chris50350238) reported
@2KSupport @TWINdaMOGUL Fix player control Add NBA Team up modes-
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SportBurnerAcct
(@SportBurnerAcct) reported
@NBA2K @2KSupport THE PLAY NOW ONLINE PRIVATE WITH FRIENDS MENU IS BROKEN. MY FRIEND CAN'T EVEN CHOOSE THE TEAM. TERRIBLE LAYOUT. CANT EVEN PICK JERSEYS. TRASH