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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 2K Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 2K Games users through our website.
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Online Play (43%)
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Sign in (29%)
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Matchmaking (14%)
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Game Crash (14%)
Live Outage Map
The most recent 2K Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Gilbert |
Matchmaking | |
| Los Angeles |
Game Crash | |
| Whitewater |
Online Play | |
 Hamburg |
Sign in | |
| Honolulu |
Online Play | |
| Converse |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
2K Games Issues Reports
Latest outage, problems and issue reports in social media:
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Masonierek
(@masonierek) reported
@2K @midnightsuns Please change the appearance of the cards so that the tier is marked with a specific shape. There are people who have trouble distinguish between colors!
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Niko
(@JB_Money2k) reported
@KingJulz64 @2KSupport it is a 2k problem they need to patch because I know several others including myself having the same issue.. everything else works fine but 2k23 turns my whole ps5 off 15 to 20 min in game when im in the park or city
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Fuzion_FGC
(@A_THE_GREAT1987) reported
@2KSupport hey your MyNBA2K23 app is not working for iPhone users or I don’t think it’s working at all it won’t let us sign in
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khalia taylor
(@FoF_85) reported
@NBA2K @2KSupport I have the championship Jordan edition for ps5 I can’t even play the game keep getting app or fane error
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Zyruu
(@Zyruu_) reported
@2KSupport @PongusTT pls fix your servers
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Based Saeed
(@BasedSaeedYT) reported
As soon as I seen there was a patch I woke up turned on my PS5, updated the game and now the things that made me get error coded are NO LONGER happening for me. Thanks @NBA2K @2KSupport @Beluba hopefully this patch didn’t mess anything gameplay wise 🙏🏾
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John wick
(@Johnwic26129537) reported
@Kvwaki @2KSupport Did u get it yet? I’m having the same problem
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YOUNGEST N CHARGE
(@thouxanbandkev) reported
@2KSupport now the face scan app not working dawg yall stress me more than my ex
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XxChosenUndeadxX
(@xChosenUndead) reported
@2KSupport I got a connection error on the elevator and when I went back into my career my player was gone. I spent 165k VC to get him to an 84 and my $45 is down the drain. I want my VC back @2KSupport
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deeszz
(@jokerderren) reported
@YeahSidney @2KSupport @Leb02106150 You got it fix ?
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carter
(@carter43941918) reported
@2KSupport @NBA2K I have the error code glitch I have been waiting 14 hours for y'all to fix it how much longer do I need to wait
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🕊
(@Taqzoh) reported
@2KSupport I need your help on this ticket #10703277, can you please look at it ? I didn’t receive my preorder bonus (100k VC) and I know why. I just need someone on the phone to explain the problem and solve it : can be done in french or english idc but I need help. Thanks.
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yurr
(@DietPercs) reported
@2KSupport fix my **** fr before I turn up
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Dennis Wade See
(@WadePain20) reported
@2KSupport so ps5 NBA 2k23 keeps crashing to the black Sony screen saying report to Sony for the issue. I get to half time and the game crashes. I deleted the game and reinstalled it. Any ideas of why this is happening
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XxChosenUndeadxX
(@xChosenUndead) reported
@NBA2K I got a connection error on the elevator and when I went back into my career my player was gone. I spent 165k VC to get him to an 84 and my $45 is down the drain. I want my VC back @2KSupport
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Fun Gaming
(@FunGaming44) reported
@NBA2K so much cdashing during cutscenes in mycareer not even funny anymore 18 times in 1 hour, come on this needs a fix and fast @Xbox Series X Next Gen #NBA2K23 @2KSupport
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King_salaam_88
(@Sdot2307) reported
@2KSupport Lost all my progress on my build after a error code dashing me...Only thing kept was my level and animations. Was a 92 and well omw to maxing my badges smh #10702180
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Brisxi
(@Brisxi_) reported
@2KSupport I changed my email linked to the game and still have not received my NBA League Pass code. Is it just taking a while to distribute or is there and issue?
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#ForeverNE July 29th 👶🏽
(@DreadheadUnruly) reported
@2KSupport are you going to fix the face scan or not? Ticket has already been put in my thousands of people I’m sure.
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Rami El safoury
(@RSafoury) reported
@2KSupport @thouxanbandkev I have submitted a ticket yesterday i know yall wont reply just fix the facescan app ffs
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Andri Wibowo
(@hhvdbnvfbv) reported
@EnvySekai @2KSupport @AskPlayStation Idk what's been happening with their system because same thing also did to me for no reasons just try messages. #𝕋𝕆𝕊ℍ𝕚𝕚𝔹𝔸𝕏 𝕆ℕ 𝕀ℕ𝕊𝕋𝔸𝔾ℝ𝔸𝕄 he got mine fixed easily without stress he can help you out with the problem
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Rami El safoury
(@RSafoury) reported
@2KSupport Im still waiting on an answer on the Email cant login the mynba app ticket number. 10692329. @2KSupport
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🇵🇷/🇲🇽
(@3nano03) reported
@2KSupport I had made a password to login, but the site didn’t want to login, is there a different way?
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King_salaam_88
(@Sdot2307) reported
@2KSupport going to a bday party...so now if you guys request a photo, video, or some kind of cache clear I won't be here if you guys even respond soon or address It timely. now it's only gonna delay further conversations and my potential to play if the issue isn't quickly resolved
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🤒
(@tooreal_4dagame) reported
@2KSupport I bought $50 worth of vc 30+ hrs ago and still have yet to receive. I also can't sign in on the 2k support website. Plz help me. Ticket # 10696722
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Clayton 𓅓
(@G5COD) reported
@2KSupport I've bought the physical copy of the MJ edition and I'm still waiting on my 100K VC. Is there a known problem?
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Nick
(@NickGaming93) reported
@EnvySekai @2KSupport @AskPlayStation Same bro I was hoping the update would fix it but i guess not
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🇵🇷/🇲🇽
(@3nano03) reported
@2KSupport My ticket #10695961 please fix this!!
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Pongus
(@PongusTT) reported
@2KSupport I submitted one but I forgot to sign in so I submitted another one signed in. I've messaged three times in the support chat
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THE GOD BIG 7
(@TheGodBig7) reported
@Andygoldsmith7 @2KSupport I really need them to fix it