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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 2K Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 2K Games users through our website.
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Online Play (43%)
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Sign in (29%)
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Matchmaking (14%)
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Game Crash (14%)
Live Outage Map
The most recent 2K Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Gilbert |
Matchmaking | |
| Los Angeles |
Game Crash | |
| Whitewater |
Online Play | |
 Hamburg |
Sign in | |
| Honolulu |
Online Play | |
| Converse |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
2K Games Issues Reports
Latest outage, problems and issue reports in social media:
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matt ernst
(@FunkytownGotcha) reported
@ShakeDown2012 @2KSupport @NBA2K If there was a refund when i first reported my issue.. I would have progressed much further with my build then where it was when it went missing.. I've got a lot of money spent and time spent within this game... and im just sitting here waiting on a time frame that doesn't exist
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Sheldon Lee
(@SheldonLee1968) reported
@2KSupport #7518751 please fix MYTEAM account! U said a agent was working on the issues?
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xoxoxoxo
(@BootyAndTech) reported
@ShakeDown2012 @2KSupport @NBA2K I have been unable to play sence November 20. I litterateur don’t want to make another player and spent more money. I thought this would take 1-2 weeks to solve buts it pushing a month. I haven’t played 2k in over a month with my friends because of this issue
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Braden Lucas
(@BradenLucas13) reported
@2KSupport My number is #7536516 I have a corrupted file on current gen please fix it that’s my main build and I don’t really have any other build
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xoxoxoxo
(@BootyAndTech) reported
@ShakeDown2012 @2KSupport @NBA2K I think there delaying it on purpose so we can spend more money on the game. Ain’t no way it takes almost a month to copy a player. They instantly fixed the vc/badge glitch. Im just upset that I paid $400 for a ps5 and $200 for 2k and not be able to play the game
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matt ernst
(@FunkytownGotcha) reported
@ShakeDown2012 @2KSupport @NBA2K It is taking time since we are still figuring out the root cause of this issue but rest assured we will clone your players once we can clone again. We are just waiting for updates from the team working to fix the issue that we have. "
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G. Pana
(@gpana2585) reported
@NBA2K @2KSupport If you are gonna have challenges in the City, can the work please! Why come I can’t get a warehouse challenge completed after I beat it! Shouldn’t need to do the challenge over and over! Fix this bug/glitch!
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kmart
(@khemarhenry) reported
@2KSupport An agent said the based on the problem I have, game developers will take a look at it ASAP but that could be months from now. I can’t play with my my players because an error code “e434de73” keeps popping up and I can’t enter the city.
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Sheldon Lee
(@SheldonLee1968) reported
@2KSupport I did first ticket send on the 12/6! Today still not fix and now 2K server is keep logging me out when I try to play MYTEAM! Need this fix
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Sam Grimsby
(@broadcalf13) reported
@2KSupport why do me and my teammates keep getting error coded during rush
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Lil_louie_3 (5-7) Ninergang
(@Hill23Luson) reported
@spidamann This ***** iggy can do watvever he want I can’t shoot or dunk with mines he gettin block missing 3s but this noggas Ight s acting like curry and Lebrun mix this game ius ducking retarted @2KSupport fix yall@****
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William Bretherton
(@StillWilliamB) reported
@NBA2K_MyTEAM @NBA2K @2KSupport Trying to finish up the "Win the Weekend" challenge, and I am not getting credit for playing Unlimited games. I've already played six and have only received credit for one. What's going on with this issue? Just trying to get the Ruby Shimpert.
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BANNER 17
(@TheLifeOfChris_) reported
@2KSupport where did my mycareer go? i login to play and it disappeared on my ps5?? i know i aint just waste 200k vc for my player to disappear
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Callum
(@KINGDEC21) reported
@2KSupport it has been a few hours I was trying to play around 1:00, tried playing on Xbox X I download the game and it's not working...This is corrupted that is corrupted there was about five corrupted messages..My only day off in last 29 days can't even ****** play.. come on 2k
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JCee
(@JCee77358524) reported
@2KSupport Please fix the vault on next gen xbox....hasn't opened in 8 wins in a row....FIX PLEASE!!!
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Lorenzo Powell
(@thereal6god90) reported
@2KSupport how do I fix a corrupted file on my 2k21 next gen player?
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Ron
(@RonnyTejada22) reported
@2KSupport whats the word? #7525399 5 days no resolution to my problem?
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Jaded Smith
(@DreShotThis) reported
@2KSupport @NBA2K It’s not working at all
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matt ernst
(@FunkytownGotcha) reported
@ShakeDown2012 @2KSupport @NBA2K last email received " I am sorry about this inconvenience. We are experiencing an issue that puts our cloning process on hold. That's why we haven't cloned your player yet. Our team is exerting all efforts to fix t he issue. cont..
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Jason Cameron
(@JCBattousai2124) reported
Anyone experiecening weird system glitches with the series X while playing 2k21? If my controller dies and I change the batteries, it have to either plug my controller in to the console or hard reset my Xbox to get it to work. Also I get lag only on 2k. @ShakeDown2012 @2KSupport
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xoxoxoxo
(@BootyAndTech) reported
@LilBonaX @2KSupport Yes bro I haven’t been able to play with my friends for a over a month . I didn’t do a single glitch or nothing. I bought my vc and grinded the right way. I know people who did the vc glitch and the badge glitch who are still playin
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matt ernst
(@FunkytownGotcha) reported
@ShakeDown2012 @2KSupport @NBA2K my response back "ok. So there's currently no Fix available or a time table for a " re cloning" of my player... Wouldn't it be much quicker to refund my VC spent on the character? so i can create my missing player and get back to gaming? cont..
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Zack Hillel
(@Zackhillel) reported
@2KSupport can you please check my ticket this happened last night and I’m still trying to fix it and no one got back to me ticket number Id is #7536298
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garry
(@ssbosssss) reported
@2KSupport Very bad service by 2k
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Milivoj Brkovic
(@RoboSerb) reported
@MessyNed @90sWWE @2K No mercy was the last of this breed. Minus the glitch that would erase all your progress unreal. Waste hours in create a wrestler.
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JCee
(@JCee77358524) reported
@2KSupport I thought I was trippin but this vault on next gen xbox is broken. Opened once in last 22 wins...this isn't normal. Please fix this asap
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G. Pana
(@gpana2585) reported
@NBA2K @2KSupport If you are gonna have challenges in the City, can they work please! Why is it I can’t get a warehouse challenge completed.. after I beat it! Shouldn’t need to do the challenge over and over! Fix this bug/glitch!
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JCee
(@JCee77358524) reported
@2KSupport Fix vault on next gen xbox....isn't opening at all after several wins in a row
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911/Mr.Lonely
(@Ishfrom) reported
@Ronnie2K @2KSupport it can’t take more than 30 mins to fix it bruh
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Bryson Creighton
(@brysoncreighton) reported
@NBA2K @2K @2KSupport Y'all need to fix events... I missed the 100k point threshold by 8100 and errored out of 5+ games during the event along with match making freezes on #PS5 #unacceptable