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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 2K Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 2K Games users through our website.
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Online Play (44%)
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Sign in (33%)
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Matchmaking (11%)
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Game Crash (11%)
Live Outage Map
The most recent 2K Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Glastonbury |
Sign in | |
 Morteau |
Online Play | |
| Gilbert |
Matchmaking | |
| Los Angeles |
Game Crash | |
| Whitewater |
Online Play | |
 Hamburg |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
2K Games Issues Reports
Latest outage, problems and issue reports in social media:
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Real News Fake Answers
(@realfakeanswers) reported
@2KSupport @2k23 your game crashes every online myleague game and your settings changes never are saved. I want fixes or my money back. $70 dollars to have my game crash, unbelievable
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Braidyn Waidelich
(@BrayWaidelich) reported
@2KSupport They opened a ticket and have been in communications with someone but the responder keeps taking very long with each response. I think its a corrupt file issue or something, I just don't understand why this happens...
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sportsfeed
(@sportsf45375748) reported
@2KSupport Annnnnnd once again ignoring the issue
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Das Rev
(@JenkinsRev) reported
@NBA2K_MyTEAM How you expect me to do that when everytime I win a game I get error code and have to restart the game happened like 5 times now within the last 2 days and @2KSupport just ignores me everytime I hit them up
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Deez
(@deeznutty12345) reported
@2KSupport please give me some sort of ******* non automated update regarding my issue. You have stolen money from me and then stopped responding to my emails. Absolutely ******* unacceptable
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sportsfeed
(@sportsf45375748) reported
@2KSupport @Zachstratton1 yea zach submit a ticket along with the other 1,000+ people having the SAME EXACT ISSUE and they’ll respond in a week with no solution. ******* awesome support system honestly A+
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Meechi Luciano
(@MeechiLuciano) reported
@2KSupport Still waiting for an update, 2k it’s been 3 weeks already and my issue hasn’t been resolved
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TheGabeSized6
(@TheGabeSized6) reported
@sportsf45375748 @2KSupport nothing for me, still same issue i loaded in it blue screened me and checked for update and says i have latest version, a literal multi million dollar company just stole $130+ from me bro
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Jay Rock
(@CD71712) reported
@2KSupport @Ronnie2K @Beluba WHY WOULD YOU PUT AN UPDATE OUT AND NOT FIX ANY ISSUES WITH THE UPDATE
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Jay Rock
(@CD71712) reported
@2KSupport I NEED MY TICKET ESCALATED I HAVENT BEEN ABLE TO LOGIN TO MYCAREER IN A WEEK!
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Marcanthony Orta
(@MarcanthonyOrta) reported
@2KSupport I’m having issues with my 90 overall player I made a rebirth now my file is corrupted on my 90 overall player it loads up half way then crashes the game can ya just refund me for the vc I spent to get him to a 90 been going back and forth with support for 4 days
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José Ilarraza
(@Jose_Ilarraza29) reported
@2KSupport that's the problem, they don't answer quickly, it's unacceptable that they take days, I paid for this game and I deserve respect, right now I feel like I gave them money because I'm not even playing
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joe murphy
(@MurphMurphh) reported
@2KSupport any ideas when an update is going to come to fix Rec crashing and shutting Xbox off completely
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Get
(@Get48o) reported
@TyTheKidYT @2KSupport @AskPlayStation Why not try #SOLUTIONCAVE44 on Instagram they can fix issues like that.
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Jay Rock
(@CD71712) reported
@Ronnie2K @2KSupport @Beluba THIS IS RIDICULOUS NO ONE HAS BEEN ABLE TO ACCESS THEIR MYCAREER IN A WEEK FIX THE ISSUE YOUR UPDATE DID NOTHING!!
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ete
(@ete90097879) reported
Fix y’all ******* game ain’t no way you make bots this ******* way @NBA2K @Ronnie2K @2k
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Chris Wells
(@ctwells6783) reported
@2KSupport purchased pgatour 2k23 and when I purchased VC it was not showing up in the game. Are these issues that are being resolved?
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Let's Go Blue Jays
(@Letangbums) reported
@2KSupport My faction is broken. I can’t sign in
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sportsfeed
(@sportsf45375748) reported
@2KSupport so you can tell me to sit tight and that you’ll get around to my ticket soon? na i’m good. your support teams a joke. 1,000s of users been reporting the same exact issue and you guys have yet to address it. instead make all of us submit a ticket and wait over a week for response
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That Tall Guy... 🖥
(@DJizLurch) reported
@2KSupport This isn’t the greatest Customer Service. It shouldn’t take a 5+ days to get my issue resolved.
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sportsfeed
(@sportsf45375748) reported
@Zachstratton1 @2KSupport @2KSupport so help me god if this update doesn’t fix the problem. SO HELP ME GOD
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🤢
(@KyloDip) reported
@2KSupport @ShawnTrush7 Ur getting more tickets for a reason. How about u guys fix ur ******* game and stop scamming us. Haven’t been able to play for 7 days now. What a ******* joke of a game
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btr hgy
(@KrisLivingstonZ) reported
@2KSupport (#11169922) is my Ticket #. Everytime I attempt to get into myCareer, I get dashboarded. I'm one of many having this issue, Why. and How is this getting resolved
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TheGabeSized6
(@TheGabeSized6) reported
@2KSupport i’ve alr sent a video of the problem and u guys have made me resend it 3 times and haven’t responded to it at all
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Softober
(@SoftyCooks) reported
@xomontyk @2KSupport Lemme know if u ever fix it cuz this is boutta pissssss me off.. if i wasted my time.
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canibal Núñez
(@michiandmuchi) reported
@sportsf45375748 @2KSupport @DJATL33 I got same problem with the same built
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nbtcjoey
(@nbtcjoey) reported
@2KSupport my ticket #11169791 can yall help with my build it keep error coding
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Jeios6
(@Jeios6) reported
@2KSupport noone still hasn't replied to my support request on the unsafe website. Great ******* customer service. Too busy sucking each other thinking you are doing good. ******* pathetic "company" and developer
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tyler
(@kidrelyt) reported
@2KSupport been having issues with myfaction for days, my ticket number is #11169719
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Ritch Mobinson
(@walnutpaulie69) reported
@2KSupport ticket #11134751 im begging you please just look into my issue, you guys show no love for current gen users. I haven’t been able to play mycareer in a week and no response on my ticket either