Is 2K Games down?
Problems detected
Users are reporting problems related to: sign in and online play.
2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
September 12: Problems at 2K Games
2K Games is having issues since 06:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 2K Games users through our website.
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Sign in (57%)
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Online Play (43%)
Live Outage Map
The most recent 2K Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Highland |
Sign in | |
| Madera |
Sign in | |
| Madera |
Sign in | |
 Coventry |
Sign in | |
| Idaho Falls |
Online Play | |
| Cleveland |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
2K Games Issues Reports
Latest outage, problems and issue reports in social media:
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Brian Fuzume
(@BFuzume) reported
@2KSupport I’ve played like 12 games(I’ve won like 7 and I can’t move up ranks) on play now live nba 2k21 Next Gen series X and my record is 1-4, why are my wins not being counted and why isn’t it counting when people quit on me that should be a win for me, Fix this
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FRM205
(@DracoShiesty) reported
@2ksupport all I do is lag out of games due to error codes this honestly the worst 2k and y’all should be ashamed.
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Snagiezx2k
(@Snagiezx2k) reported
@2KSupport @NBA2K my internet is fine and everything is fine but y is it I keep lagging out every game
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HBK💔
(@CountOnZach) reported
Fix your ******* game and stop having it crash always @2K @NBA2K or imma slap the dog **** outta somebody
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Mason Valdovinos
(@MasonValdovinos) reported
@2KSupport I’m trying to upload my saved file to the PlayStation cloud but I’m having errors. PlayStation said to contact you guys. I didnt receive help yesterday and I lost a player to a corrupted file I’m not trying to lose another player
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BadHand
(@Been_thru_alot) reported
@1CE_TRAE @2KSupport @1CE_TRAE Did they fix it for you? Because mine won't work either
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Dre The Hero
(@DreTheHero) reported
@NBA2KMobile @2KSupport Can you address the issue of myPlayers returning to a default look and body type? There is no way to change them back. Contacted support but for such a simple fix, my MyPlayers are still wrong in body type
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Ash Khan
(@ash_k23) reported
Hey @2KSupport maybe you guys can reply to my mate @YiMingLiu3 get his myplayer back! Instead of offering terrible customer service, at least acknowledge that his query is being looked at.
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T Mac
(@Mac_Comic) reported
Yo why am still getting error codes after I try to change my takeovers thought y'all fixed that? @Ronnie2K @Beluba @2KSupport
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Carter Berland
(@BerlandCarter) reported
@2KSupport I’m having an issue where I bought a pair of short shorts in the nba store and it gave me grey pants. How do I get my short shorts that I bought. I spent 7,500 VC on it and I’m confused why it gave me pants.
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zProsity
(@zProsity) reported
@2KSupport yesterday I buy 60 dollars in Vc and the game give me a error and I lost the vs and the money so u guys can help me
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C_Andreas05
(@CoreyAndreas) reported
@2KSupport Cmon this is some bs fix your game
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Loner 🕴🏽 Pro2 / Legend
(@SheCxmp) reported
@2KSupport MY TICKET # IS 7525070 I MADE A NEW TICKET & I CAN NOT SIGN IN
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Walter McBuckets
(@WalterMcBucket1) reported
@Cheech18356275 @2KSupport I’ve been waiting almost 2 weeks for this same issue bro...good luck
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紅毛猩猩群交
(@JonesThaSoulful) reported
@Ronnie2K @2KSupport @NBA2K I cannot see any replays in Play Now or MyCareer. I went to settings and even set the highlight and action replays to often to still see no replays. I didn't $70 for a broken game, fix your ****
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BudBeezyBrady
(@BudBeezyBrady) reported
@Beluba @Ronnie2K @2KSupport Why are my badge points and progression not moving anymore? Please fix the game! This is for my PS5 and Xbox Series X
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Michael
(@MikeThePunk13) reported
@2KSupport fix the pixel issue in WWE 2k20 ffs
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Chief Harmony
(@Nichola66416148) reported
@2KSupport Yo, I want to follow up about my accounts you said you would fix it but it’s been a couple of days and still no response. My order number is #7512729
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Elijah Battle
(@Ebattle_19) reported
@2KSupport I cant sign in to check status of ticket its not working i need my mplayer asap like the sameway yall took my money for vc smh
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ultimateviper21
(@ultimateviper21) reported
@PlayStation @2KSupport please fix the issue with invite friends to your city. It is extremely annoying seeing the message something went wrong. Next gen lookin pretty wack 👎
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BadHand
(@Been_thru_alot) reported
@Jahwon @2KSupport @Jahwon did they reply to you because my **** not working either
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JiGG
(@TheJawnCrib) reported
@2KSupport @Ronnie2K fix your weak *** game smfh
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supreme_gang
(@judelisson) reported
@2KSupport wassup with the service I’m just trying play some 2k nobody answers me yet
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BadHand
(@Been_thru_alot) reported
@1CE_TRAE @2KSupport Oh ok appreciate the reply I'm just trying to see if they fixing accounts thats still having that problem
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Jake Fogarty
(@Jake_Fogarty) reported
@2KSupport Your website won’t let me sign in and when I request a new password it won’t let me enter. What is this ****? Why is it so hard to get a decent service after spending my money?
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Jeremy Compton
(@jercompton) reported
@2KSupport my next gen 2k21 character appearance changed dramatically on itself. Please help me figure out how to revert this problem. I submitted a ticket already. Please escalate this. Thanks.
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Mert
(@cavdarmert1) reported
@2KSupport Myplayer has been deleted from the xbox series s NBA 2K21 Next Gen. Yesterday I had a live chat at the support. My information was collected but The ticket was not opened. I was told that I will be notified by e-mail. When will the player rescue service be active?
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Stone Richards
(@StoneRichards2) reported
@NBA2K @NBA2K_MyTEAM @2KSupport so I’m getting losses after my opponent leaves the match and I’m in the lead when they leave there should be no reason why it’s giving me losses fix this
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joe
(@JoeWilliams14_) reported
@2KSupport @Ronnie2K just wondering how much longer I can expect to wait for MyPlayer to be restored ? It’s been 2 weeks now and I’m still in the same position I was at the start, no update on how long it will take. Just been forced to wait for YOU to fix this ridiculous bug.
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Bellefs shhh 🤫
(@ItsBellefs) reported
@ProKomodo @2KSupport Also having the same issue, they had me to fill out a customer support ticket. I took video of the issue and apparently its been escalated to the development team.. @PGATOUR2K needs to get us online 👍