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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 2K Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 2K Games users through our website.
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Online Play (43%)
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Sign in (29%)
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Matchmaking (14%)
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Game Crash (14%)
Live Outage Map
The most recent 2K Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Gilbert |
Matchmaking | |
| Los Angeles |
Game Crash | |
| Whitewater |
Online Play | |
 Hamburg |
Sign in | |
| Honolulu |
Online Play | |
| Converse |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
2K Games Issues Reports
Latest outage, problems and issue reports in social media:
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Ian
(@theInfamousIan) reported
@2K fix 2K23 servers plz
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biggaveli
(@biggaveli12) reported
@2KSupport @solozee4 I’ve submitted a ticket already. Been waiting for a response. I’ve spent $70 total to get VC. ($49.99 for 200,000 VC and $19.99 for 75,000). Easy fix is to replenish the VC I purchased so I can create another build.
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Kevin Thompson
(@KevTheBrooo) reported
@2KSupport Please Review My ticket, Ticket #10715776, my account was banned in an error, I sent updated info, please get this fixed.
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Brandon Wyatt
(@Brandon75340195) reported
@2KSupport can you all please fix the servers my Xbox been cutting off since this game came out and I’ve been lagging out games today only. Gamer Tag Trap Sincere Xbox Series X. Rec games have been lagging bad and the games glitches have me restarting every other hour.
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Shawn J.... ®
(@Shawn__J18) reported
from
Perryville, Maryland
@2KSupport @NBA2K @Ronnie2K MYCAREER GAMEPLAY ON NEXT GEN PS5 is tripping. I can’t receive an off ball screen on offense. It was working and then it just stopped working. L1 button. Please fix ASAP.
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Shawn J.... ®
(@Shawn__J18) reported
@NBA2K @2KSupport MYCAREER GAMEPLAY ON NEXT GEN PS5 is tripping. I can’t receive an off ball screen on offense. It was working and then it just stopped working. L1 button. Please fix ASAP.
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joh be Lucky ∆♠
(@Maxibaracuda522) reported
@2KSupport how can I fix the failed connection on the my nba2k23 app … please I submitted a ticket since yesterday morning..help please
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Quantez Brents
(@QuantezBrents) reported
@2KSupport So y’all just assumed everyone wanted to shoot because now i can’t shoot against Keon in horse and your required to win. Please fix this
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Kevin Thompson
(@KevTheBrooo) reported
@2KSupport please review my ticket Ticket #10715776 I updated all my information, I was banned in an error please get this fixed.
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Warriors ARE CHAMPS !!! 🙌🏻
(@Raid_Aid) reported
@2KSupport I literally can’t start a my career game wtf ! Fix this damn feeeze
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Dread
(@realcassports) reported
@2KSupport Are you guys aware of the camera glitch happening in MyTeam? I just had 2 matches in a row where the camera got stuck on a highlight play and I had to quit the game because I couldn't see the court. It wasted 2 games of my Free Agent cards....
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rami
(@rami46660120) reported
@2KSupport @NBA2K @Ronnie2K Lost all of my progress on my player after getting error coded I was an 86 ovr I alr submitted a ticket pls help
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Gaming Brothers
(@MikaelPoonja17) reported
@2KSupport i got error coded in the token market and can only 9/10 for heat trophy case I have ticket 10719190.
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Hu
(@hugarden2k) reported
@CompDerrol @moneymakingdoz @2KSupport 2K support is unhelpful in this situation. They claim the issue has been passed onto their development team. Who may or may not develop a patch that will help solve this issue but 2k support is unable to track it beyond what they have done in communicating with me.
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codie 🥷
(@HoneyBuckets0) reported
@2KSupport I have been error coded over 300 times the past two days over MyCareer and MyTeam. The game isn’t even playable at this point.
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IG: @kapturedbyking 📸
(@kingnigel_) reported
@2KSupport calling off-ball screens is broken in my career. Please fix. Worked for like 3 games
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Rich J
(@RichJn_) reported
@2KSupport @Beluba Fix for current gen rebirth pls? Its not working.
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mike tyler
(@mtyler201280) reported
@2KSupport please fix the 2k23 app so people can actually log in and do face scan !!!
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0h_Big_0
(@oatrules727) reported
@2KSupport @NBA2K @Ronnie2K Lost all of my progress on my player after getting error coded I alr submitted a ticket pls help
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Tyler S. Callaway
(@TylerSCallaway) reported
@NBA2K @2KSupport @Ronnie2K please give an update on why people can’t log into the 2k23 app? Every year I love face scanning into mycareer and this is the second year a problem has covered with your product that makes us wait multiple days after release R u atleast aware #2k23
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Shawn J.... ®
(@Shawn__J18) reported
@2KSupport MYCAREER GAMEPLAY ON NEXT GEN PS5 is tripping. I can’t receive an off ball screen on offense. It was working and then it just stopped working. L1 button. Please fix ASAP.
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Matías
(@matutte66) reported
@2KSupport Hello, I bought the Jordan Edition PS4 and they still haven't given me anything that it contains. I have already uploaded the form and still no response. Can you fix that issue?
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GREEN
(@GREENMACHlNE) reported
Are you guys gonna fix the MyNBA2K23 app for PlayStation users? What’s taking so long.. tryna get my scan going @NBA2K @2KSupport @Ronnie2K
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bradley
(@bradsatch) reported
@2KSupport So y’all just go sit there and never fix the face scan login issue for PSN users??
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Kaiden
(@vikingballer13) reported
@2KSupport @bjornws Had the same issue. Ticket #10715055. Didn’t receive any of my championship edition extras and it’s been 24 hours
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マニー
(@CurtDawg94) reported
@NBA2K @2KSupport yo it shouldn’t take this damn long for y’all to fix the MyNBA2K23 app. Like wtf goin?
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Schiggo
(@SchiggyGang) reported
@2KSupport I keep getting the error code: 727e66ac in the park. I already wrote a support ticket but nobody‘s answering and it is really getting on my nerves at this point.
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.
(@Westbrook0_SZN) reported
@2K fix paint tattoo. I cant get back inside after applying tattoos 1 time.
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Hu
(@hugarden2k) reported
@2KSupport says there working on a patch for all those experiencing the REC #XBOX #SERIESX shutdowns. They have really been great in communication. Thank you support team I hope the patch helps resolve any and all issues.
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Gaming Brothers
(@MikaelPoonja17) reported
@2KSupport i got error coded while doing trophy case and I'm stuck at 9/10 forever now