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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 2K Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 2K Games users through our website.
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Online Play (75%)
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Sign in (25%)
Live Outage Map
The most recent 2K Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Whitewater |
Online Play | |
 Hamburg |
Sign in | |
| Honolulu |
Online Play | |
| Converse |
Online Play | |
| Clearwater |
Sign in | |
| Edison |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
2K Games Issues Reports
Latest outage, problems and issue reports in social media:
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david pawar
(@davidpawar43) reported
@2KSupport hey my friend just had wwe 2k22 crash for no reason in the middle of character creation what should he do
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Cory
(@Reaper9original) reported
@2KSupport VC still missing been over 24hours and your fix was to have me restart my console guess what it didn't work still waiting for a actual response from support all they sent was auto response and tell me to upload info that I included in the ticket cuz not the 1st VC issu
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Ghoul.Srt. James
(@GhoulSrtJames1) reported
@2KSupport Shutdown the store until you can fix this issue is bullshit what yall get away with
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Luke Johnson
(@DirtyJohno) reported
@2KSupport Can you please resolve my ticket for this issue, I have provided all of the photos and screenshot required #10244742
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sloppy assassin
(@african_tony_) reported
@2KSupport I’m experiencing this issue rn on my Xbox, still waiting on my vc to appear
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TWINdaMOGUL™
(@TWINdaMOGUL) reported
@ilove_caleblov3 @2KSupport In other words, they aren’t doing or going to do a damn thing to fix it. Do not be fooled.
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kendale Sadler
(@SadlerKendale) reported
@2KSupport please fix start today please it’s been a 2 weeks almost 3 @2KSupport
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Jordan Butler
(@jordan_butler33) reported
@orickztv @2KSupport Lots of people including me are well past 24 hrs with no VC still… odds are this could take over a week to fix
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A Random Sniper
(@ARandomSniper1) reported
@2KSupport Tomorrow is a HUGE payday for nba 2k22 so yall better fix this fast
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almighty_sha__
(@almightysha21) reported
@2KSupport @CodyClaymore Y’all ever gonna take a look into it? It’s been a problem since 2K20
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clipzzy
(@HeyyournameH1) reported
@2KSupport It’s been 24 hours and still haven’t received VC fix your game
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Isayick Butterfields
(@IButterfields) reported
@2KSupport So, I provided the proof that I didn't get my vc that the customer service rep asked for earlier and I have yet to hear anything back. Please put the wheels in motion so I get what I paid my hard earned money for?
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taylorkingsley9
(@taylorkingsle17) reported
@2KSupport You need to get this VC glitch fixed where it takes 24 hours for what I paid for so I better be able to by them glitched packs TOMORROW.
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Steve gerhard
(@sgerh001) reported
@2KSupport Hello, I sent in a ticket a few days ago for an issue I am having in faction wars. I have still not received anything from support. I just tried to resubmit the ticket and hopefully it can be resolved soon.
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PHlLY
(@Philpottttttttt) reported
@2KSupport I’ve been waiting all day for my VC to arrive and haven’t been offered any form of compensation. Such terrible customer service, and then this tweet gets posted halfway through my supposed wait time. I’m shocked people aren’t being offered a handful of packs or something?
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Mike
(@BringSnax) reported
@htown_alcy @2KSupport Did you get your VC? I’m having the same issue…
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Randy
(@Randy_____Smith) reported
@2KSupport @2KSupport 2K Support Request Received: (#10257977) That's apart of the the email from the request. Any help would be greatly appreciated. This is my first issue with not receiving VC and losing the money from the transaction.
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Swypezz
(@SwypezzOfficial) reported
@AyooHezi @2KSupport @jordan_butler33 Oh for sure, this is the last 2k I’m buying until they fix their ****.
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#SaveRedDeadOnline
(@AshTheGaymerCat) reported
@2KSupport can not connect to nba2k22 series s|x servers when using gamepass cloud gaming please fix
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Isayick Butterfields
(@IButterfields) reported
@CQThatzWho @rjack2900 @2KSupport In that same boat. 15 bucks worth of vc and I have heard **** all from customer service. Smfh
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TheGeneral
(@WhoIsTheGeneral) reported
@2KSupport Yea no problem but this is unacceptable saying wait 24hours is a false narrative to push especially when proof shows even after 24 hours i still havent received anything not even a email back. I hope you guys have a way of compensating because this isnt cool
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Xavier Ramone
(@X4Kustomz) reported
@2KSupport Has any update been done? Has anyone of your loyal customer been able to obtain VC they bought? Or are you still “looking into the issue” can you at least tell us what’s happening?
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russalltheway
(@russisthegoat0) reported
@2KSupport real question has 2k responded to any of u guys? or had this issue resolved?
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Matt⛽️
(@PickSixMatt) reported
@2KSupport Had this problem about 8 hours ago and y’all still haven’t responded. Ticket #10256960
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Devon Watson
(@Phuck_yo_bih) reported
@2KSupport Y'all need to fix this now
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Andrew Melissides
(@Andrewmelisside) reported
@2KSupport fix ur ******* game
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TheGeneral
(@WhoIsTheGeneral) reported
@2KSupport After 28 Hours 2K Finally Updated My Account… They Could Have Added More Due To This Issue But Is What It Is.
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Best Film Ever (Podcast)
(@bestfilmeverpod) reported
@2KSupport @TheSamBoogie @2KSupport You know it’s the same ticket that hundreds of others have submitted. Why do you act like his problem is something new or unknown?
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Keshawn Key
(@almightykey45) reported
@2KSupport are y’all gonna atleast address the public about y’all problem/scam ?
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Spryte
(@FendiTv3) reported
@2KSupport I need a response immediately abt my vc I purchased 75k vc tht I didn’t receive yet frm yesterday I was charged 5x thinking it was just a issue wit tha severs thinking tht it wouldn’t charge me n was also charged 2 dollars Im waiting n still haven’t received vc I’ve filled issue