2K Games

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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.

Problems in the last 24 hours

The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

2K Games Outage Chart 02/11/2026 04:40

At the moment, we haven't detected any problems at 2K Games. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 2K Games users through our website.

  1. Online Play (43%)

    Online Play (43%)

  2. Sign in (29%)

    Sign in (29%)

  3. Matchmaking (14%)

    Matchmaking (14%)

  4. Game Crash (14%)

    Game Crash (14%)

Live Outage Map

The most recent 2K Games outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesGilbert Matchmaking
United StatesLos Angeles Game Crash
United StatesWhitewater Online Play
GermanyHamburg Sign in
United StatesHonolulu Online Play
United StatesConverse Online Play
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

2K Games Issues Reports

Latest outage, problems and issue reports in social media:

  • Carbon00ace Carl Hunt (@Carbon00ace) reported

    @2KSupport I HAVE MENTIONED THIS SEVERAL TIMES! THIS IS ABSOLUTELY RIDICULOUS THE LEVEL OF SUPPORT THAT YOU OFFER. 25 DAYS OF AN ONGOING SIMPLE FIX TO A KNOWN ISSUE

  • Slipkid6975 OG_1970s_Gamer (@Slipkid6975) reported

    Why can’t I use my playbook in online modes for the next gen version of the game? Is this a known issue? @NBA2K_MyTEAM @Beluba @2KSupport

  • jaycozzzy Jaden Cortez (@jaycozzzy) reported

    @2KSupport My game won’t let me connect to the servers. It never gave me a prompt to sign in under a 2k account.

  • Speezy_Tv1 SpeezBands (@Speezy_Tv1) reported

    @2KSupport still waiting for a response to my ticket about my nba league pass code not working. Can I please get an update asap

  • hfleet03 tweet (OPEN FOR VC/BOOSTING) (@hfleet03) reported

    @2KSupport it would be nice if you could email me back to help me result in my issue. my ticket number is #11116178

  • Eazy_Baby1017 Itz_Just_Ej1017 (@Eazy_Baby1017) reported

    @2KSupport You guys need a real person to help because this not working at all

  • Nlmbj2 Nlmbj (@Nlmbj2) reported

    @Carlfolks334 @2KSupport I was havin the same problem are ya players there my **** was sayin prospect it basically reset all my players to default once I loaded them up tho everything was there jus had put it back on them

  • MrKoolAidStains Ayomeech (@MrKoolAidStains) reported

    @2KSupport that load screen has got to be fixed, your game crashed and I'm trying to load back up, only to have to restart my game over and over and fix my settings. Which is wasting more of my time. I wish your game was as good as your support team.

  • KevoStar252 Kevo Star (aka Kevo Smith) (@KevoStar252) reported

    so nobody with @2KSupport @2K is going to assist me with my issue of purchasing MICHAEL JORDAN EDITION of 2k23 online and not receiving my content

  • KelloggHere Kellen (@KelloggHere) reported

    @2KSupport Ticket #11102319 it’s been 3 days man. Support not even doing they job game broken btw core badges messed up to need my money back

  • pryncnick Leslie nicholas (@pryncnick) reported

    @2KSupport You keep saying wait for a reply, it’s been 5 days without a reply just keep giving me automated responses. I’ve been waiting and submitting what it asked for. I need a real person to send me an email not an automated response to query my issue!!

  • KevoStar252 Kevo Star (aka Kevo Smith) (@KevoStar252) reported

    @2KSupport so whatI've learned about 2k is buying this game digitally is a scam don't buy 2k online its bullshit @2KSupport doesn't assist with anything they are horrible at their jobs customer service is horrendous. I purchased 2k23 MJ edition and i still dont have my what comes with 2k

  • A7Quick QUICK A7 (@A7Quick) reported

    @2KSupport Hi I am having problem with my jump shot creator when I try to save couldn’t save idk why can you guys help me ticket number #11120460

  • kingtigero2961 kingtigero296@gmail. (@kingtigero2961) reported

    @_Tyzelr @2K Can someone please fix the Karl Beam Photo quest glitch? He's not there so I can activate it.

  • pryncnick Leslie nicholas (@pryncnick) reported

    @stanback_jordan @2KSupport Aye bro I’m going through the same problem right now I’ve been waiting 5 days!!

  • MOSTHATEDNEPH MOST HATED NEPH (@MOSTHATEDNEPH) reported

    @2KSupport fix my ticket man its been two whole weeks

  • Runmy_BREAD Cream (@Runmy_BREAD) reported

    @2KSupport I’m going on 5 days at this point on my ticket come on 2k people pay so much money for your game and y’all can’t provide simple customer service the console I play on provides better customer support to billions of people and y’all only have 2k. Ticket number 1109767

  • iTemper_ iTemper (@iTemper_) reported

    @2KSupport can we resolve my problem ticket number is #11060940

  • Eazy_Baby1017 Itz_Just_Ej1017 (@Eazy_Baby1017) reported

    @Ronnie2K @2KSupport what are you doin about the codes that are not working for league pass !!!!

  • TbeJungle Lamar (@TbeJungle) reported

    @2KSupport It won’t let me sign in I’m new to this 2k support

  • et_andersson Torbjörn Andersson (@et_andersson) reported

    @2KSupport But you're not answering it, you're just closing it as "solved" every few days. The Linux version of BioShock Infinite has been broken for a month. Your support page for it is hopelessly out of date. At this point, I just want a refund, since the game I bought no longer exists.

  • SoVeryRare1017 OneOhOneSeven (@SoVeryRare1017) reported

    @black_massiah @2KSupport Same exact issue

  • 30go0 🌃 (@30go0) reported

    Wtf is wrong with ur stpuid fking game bro i just lost to a 67 ovr while 90 ovr the dude was fat post mf FIX UR MF GAME @Ronnie2K @NBA2K @2K

  • TbeJungle Lamar (@TbeJungle) reported

    @2KSupport It won’t let me sign in

  • pryncnick Leslie nicholas (@pryncnick) reported

    @2KSupport I’ve been patiently waiting 5 days now for a response about my build!!!!every time it’s well look into well look into it no response. Idk what 24/7 service this is. At this point might as well issue me a refund for my Vc so I make a new build!!! Ticket #11111183

  • CoachG_OL Marcus Gordon (@CoachG_OL) reported

    @2KSupport is horrible smh. Submitted so many tickets and no fixed issue because of the “high volume” of tickets.”

  • et_andersson Torbjörn Andersson (@et_andersson) reported

    @2KSupport @Jamison16718207 I have to say that while I haven't opened any duplicate tickets, it's sorely tempting to do so. You keep closing mine (#10663892) as "solved" without comment, even though you haven't done a single thing to actually solve the issue.

  • AnsariFaizul Faizul Hasan Ansari (@AnsariFaizul) reported

    @jd_justdial @iyerramani Hi I am Your Customer But Have Issue with your services without inform me charged at least @2k so i want discontinue to your services kindly remove our subscription. Cz i am unbale to more pay. Also U have to contact on my No. +917905573179.

  • TaIkMoney ًَ (@TaIkMoney) reported

    @Beluba @Ronnie2K @2KSupport catch and shoot is broken, it messes up your shot or something. i was shooting great with it off, cut it on to gold and started shooting bricks, took it back off and was back to automatic. yall gotta check it or sumn

  • Lvxly year☀️f21 (@Lvxly) reported

    @2KSupport my 2k is glitched. Every my player gets corrupted. I’ve had this problem since day1 I have been communicating with you guys and nothing is being fixed. I would just like a refund.