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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 2K Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 2K Games users through our website.
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Online Play (56%)
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Sign in (22%)
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Matchmaking (11%)
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Game Crash (11%)
Live Outage Map
The most recent 2K Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Gilbert |
Matchmaking | |
| Los Angeles |
Game Crash | |
| Whitewater |
Online Play | |
 Hamburg |
Sign in | |
| Honolulu |
Online Play | |
| Converse |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
2K Games Issues Reports
Latest outage, problems and issue reports in social media:
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Ditko
(@DitkoReal) reported
@2KSupport Hi, support told me they only deal with technical issues. Who can I ask this question then?
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Ravency
(@IWRaven) reported
@2K Excited and already a proud owner of the new leader pass, however I'm having trouble linking/creating a 2k account for Julius Caesar. "504 Gateway Time-out"
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Sean Foley
(@croutonadjacent) reported
@2K is your accounts service down?
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анян🇺🇦
(@fixedin45) reported
@2KSupport done, but I'd love to know if there's a way to downgrade the game until you figure out the fix
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Troy O'Neil
(@Entroyment87) reported
@2KSupport On November 19th, 2022 last Saturday I purchased 35,000 VC for WWE 2K22 but have yet to receive it. And before you tell me to submit a ticket, I already did. How long does it usually take for you to address the issue as it's been two days now. Thank you.
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Hans Olafsen Melbye
(@hansomelbye) reported
Hey @FiraxisGames @2K, the new CIV 6 update removed all the expansions and Frontier Pass DLCs. Please fix this.
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Mayo
(@Mayo96244615) reported
@2KSupport @godless_ancap I also can't connect with my 2K account. That is the problem why i can't use all Dlc's.
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Michael
(@mpmaley) reported
@2KSupport One step further. My friend deleted his game and redownloaded it. Still broken. @CivGame This is a really bad start to the week.
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Jaryd Westerfield
(@JarydGlobal) reported
@Assemble_Show @WWEgames @2K Also The Tag Team mechanics haven't been touched since the SVR days. And have completly broken this year. We can't assign tag finishers to new teams. Universe mode is a broken mess. Mygm was a neat start but firepro does it better.
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Chris
(@02chris07) reported
@KingEdwardXVII @2KSupport I’m on epic too but not it won’t even open the game it says install error
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Arnday
(@Arnday) reported
@2KSupport 2k website struggling, can't log in. Any ETA on a fix ?
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Meez
(@Gleebbymeez) reported
@2K Fix the spamming in 2k23 … shits ridiculous u a holes
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Joel S
(@Admiralen17281) reported
@2KSupport @steve4three @2KSupport I think you should make an official tweet about this since all of the playerbase is affected and no one knows if you guys know about the issue and is working on a fix..
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J2Slum
(@J2Slum) reported
@2KSupport fix pro am
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LilJK
(@LilJK07) reported
@KingEdwardXVII @2KSupport I am currently running into the same issue. Just wanted you to know I think it’s affecting multiple people
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VirtualHardwood
(@VirtualHardwood) reported
@NBA2K In Our Online Franchise set in Magic Bird Era - We have had Connection Issues. Players aren't able to Connect Online to Play Playoffs! We actually had to Sim a Series in the East & May Have to Sim EASTERN CONFERENCE FINALS! Can anyone @2KSupport Help or Advice Options?
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Godless Ancap
(@godless_ancap) reported
@2KSupport Thank you, seems other people are also having this issue. I am not at my home PC where I'm logged into 2K support, but on my Steam Deck I'm having the issue. Will report as soon as I return, although it may be patched by then.
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Sclavos Ioannis
(@jsclavos) reported
@2KSupport @MJScott2 Same here, not working after the update
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Henry Jack
(@GPokerev) reported
@sananlakshay1 @2K Support system never replies when i had such issues till I was recommended by someone on Twitter to ask #Wipedtools for help and within 5minutes he resolved it
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Earl Moe
(@MolemanElmo) reported
anyone else having a glitch where the rookies won’t have stats in a myleague start today??? #NBA2K23 @2KSupport
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Jessica Lynn ❤️
(@JessicaG423) reported
@2KSupport in freestyle on my Xbox one I cannot substitute my players. I've even shut my system off and that didn't help. I don't know if it's me or if there's an issue with the game.
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Andres Montero
(@monterouuu) reported
@2KSupport I started my MyCareer and I’ve played three games and everytime I play my salary is 0, I don’t get VC from playing the game, how do I fix this cause it is hard already to level up your player, let alone without VC from games.
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Jaryd Westerfield
(@JarydGlobal) reported
@Assemble_Show One of if not the biggest issue this game/franchise has is the lack of communication between @WWEgames @2K and US the people who have been buying and playing these games for years. Don't even get me started on My Faction..
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DJ Benjamin Walker
(@djbenwalker_) reported
@2KSupport are yall ever gonna fix the @NBA2K gym workout glitch? I haven’t been able to do workouts in weeks
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Ryan Craig
(@ryan_craig17) reported
@CivGame @2KSupport Mac users are still unable to even open the game, let alone see if DLC’s are returned/active. Tickets have been submitted to @2KSupport but no word on the fix!
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IO Torres
(@IO_Torress) reported
Time and MF for nothing bc they continue to trouble shoot my console, fix the mode and stop blaming the consuele itself. Beyond annoyed @WWEgames @2K
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Achyut Mohanan
(@sevenscorpions7) reported
@2KSupport says upsteam connect error or 504 gateway error
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IO Torres
(@IO_Torress) reported
For over a week @2K @WWEgames been going over back and forward trying to “help me” with the broken my Faction mode, still they continue to tell me to troubleshoot my PS5, and they don’t understand that neither my PS5 or my Xbox is the issue, expended too much
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BP
(@BIGBEAST_) reported
@KerryJr_ @2KSupport fix the game
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Maxime D.
(@M4ximeDuc) reported
@2KSupport @mpmaley it doesn't for me... the problem seems to be the connexion to 2K server. The launcher is ok but not the game itsemlf