2K Games

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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.

Problems in the last 24 hours

The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

2K Games Outage Chart 02/14/2026 07:30

At the moment, we haven't detected any problems at 2K Games. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 2K Games users through our website.

  1. Online Play (43%)

    Online Play (43%)

  2. Sign in (29%)

    Sign in (29%)

  3. Matchmaking (14%)

    Matchmaking (14%)

  4. Game Crash (14%)

    Game Crash (14%)

Live Outage Map

The most recent 2K Games outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesGilbert Matchmaking
United StatesLos Angeles Game Crash
United StatesWhitewater Online Play
GermanyHamburg Sign in
United StatesHonolulu Online Play
United StatesConverse Online Play
Map Full Outage Map

Community Discussion

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2K Games Issues Reports

Latest outage, problems and issue reports in social media:

  • TrenchGotGame KING TRENCH (@TrenchGotGame) reported

    @BklynBreedGC @2KSupport I think it will eventually kick in. Me and a few homies I run with had the same issue when we first got it.

  • kikoydapinoy Kirk (@kikoydapinoy) reported

    @2KSupport entered the PLAY-IN-2K21 code on the phone. When I log into the account there is nothing there. No packs to open no prize to redeem. A lot of people are affected please fix this error. Dont tell me to restart. Doesnt work!!

  • MulinacciMarco Marco Mulinacci (@MulinacciMarco) reported

    @2KSupport @BurgandyKervan Seriously? I redeemed it correctly through the app, but no content added (and now the game said that the code is already redeemed on my account), fix this

  • LJ_Mac4 LJ Mac (@LJ_Mac4) reported

    @2KSupport I have a accumulated of 40 loses in myteam due to server issues and not being able to connect us to the unlimited games. How do I get all my mt points back? I’m tired of this

  • Arablak Khal Winslow (@Arablak) reported

    @2KSupport @RickDaRuler_ @2KSupport is giving this same canned response to everyone. It sounds like they’re not going to resolve it for any of us. I also had no errors or disconnected system, and I’m sure the majority of users didn’t. I entered 3 codes, and only got rewards for 2 of them.

  • TrenchGotGame KING TRENCH (@TrenchGotGame) reported

    @BklynBreedGC @2KSupport But they should fix it

  • rhssl_ gel (@rhssl_) reported

    @NBA2K_MyTEAM @2KSupport where are my PLAY-IN-2K21 lockercode rewards? I already restarted the game multiple times, still nothing. everyone who redeemed it in the mobile app seems to have the same problem as mine. fix 2K

  • Penz_ja penz_ja (@Penz_ja) reported

    @2KSupport So i spend my vc to buy a hat for double rep. To find out that its not working. Is that what we doing now 2k? Need back my vc or the rep i was suppose to get for the day

  • Arablak Khal Winslow (@Arablak) reported

    @2KSupport @K_loc420 I’m having the exact same problem. The code was PLAY-IN-2k21. The code response is that it was already redeemed but I never got the rewards. Several other people are reporting the same issue. Restarting hasn’t helped.

  • nelsoonnnn Shiyang Zhang (@nelsoonnnn) reported

    @2KSupport @TroyComer4 i have sam issue. already tried to restart the game , restart my ps5, still not working

  • PjTenev IS THAT (@PjTenev) reported

    @2KSupport why are servers down

  • RickDaRuler_ Boaz (@RickDaRuler_) reported

    @2KSupport No error. I’ve restarted the game and my content is still not there. Something needs to be done about this.

  • Dillon52431894 Dillon (@Dillon52431894) reported

    @2KSupport @TroyComer4 I’m having the same issue

  • Arablak Khal Winslow (@Arablak) reported

    @K_loc420 @2KSupport @2KSupport I’m having the exact same problem. The code was PLAY-IN-2k21. The code response is that it was already redeemed but I never got the rewards. Several other people are reporting the same issue.

  • askjeeves_com Jeeves Nair (@askjeeves_com) reported

    @2KSupport I did. Nothing is there. I redeemed this code using the phone app. There is an error in the coding system. It will not let you redeem the code again. No packs show up in the account. Hundreds of people are affected I’ve been scrolling through Twitter. Please address this issue

  • RickDaRuler_ Boaz (@RickDaRuler_) reported

    @2KSupport where is my content I didn’t receive my players from the code. I put a ticket in. Multiple users seem to be reporting this. Please fix.

  • neutralMA_ teo (@neutralMA_) reported

    @2KSupport please fix the locker code I’ve tried restarting my Xbox and my game it doesn’t work. I just want the contents of the code lol

  • kikoydapinoy Kirk (@kikoydapinoy) reported

    @2KSupport entered the PLAY-IN-2K21 code on the phone it gave me this message. When I log into the account there is nothing there. No packs to open no prize to redeem. A lot of people are affected please fix this error. Dont tell me to restart. Doesnt work

  • Airspider23 Airspider23 (@Airspider23) reported

    @2KSupport @ChrisPeluso2 It did it to everyone. Restart won’t fix anything. Hey @2KSupport what about all the current gen players complaining about the difficulty not being patched all year? Do we ever get an answer from this company?

  • sadvibes17_ 🌑 (@sadvibes17_) reported

    @askjeeves_com @2KSupport Nah it’s 2k they ain’t gonna help I reinstalled the game for this and it didn’t work because of an error

  • jbriand bri d (@jbriand) reported

    @NBA2K_MyTEAM Still waiting for my rewards from the play-in code 😭 please fix this @2KSupport I was so excited last night

  • Caleb2015 caleb callahan (@Caleb2015) reported

    @2KSupport I entered the locker code from the game yesterday that was supposed to give us GO Lebron, PD Jokic, and a fan favorite pack but none of the rewards are showing up. I know a lot of other people had this problem too.

  • jfernalo Impolsko (@jfernalo) reported

    @2KSupport fix NBA 2kMobile, the event is going to start (KOTC) and everytime I try to get into the event the app get closed.

  • Juiced_Bx Juiced_Bx (@Juiced_Bx) reported

    @2KSupport @ChrisPeluso2 Please help still having this issue I tried re-entering the code but it said already redeemed...still no rewards I’ve reset multiple times

  • nuiflava Nuelle Taiño (@nuiflava) reported

    @landon_osteen @NBA2K_MyTEAM Same here. @2KSupport can you guys just do a redo? It seems a whole lot of us encountered this problem. Its not very #inclusive of you that others dont get it while others did especially if its not a user error.

  • Bombz231 Bombz23 (@Bombz231) reported

    @2KSupport @ChrisPeluso2 I had the same issue.

  • DamirDonlagic Damir Donlagic (@DamirDonlagic) reported

    @2KSupport @ChrisPeluso2 @2KSupport same here. Put In my code using the app and no packs. Please fix this it's not fair that so many of us just get to miss out

  • AndymcRocha Andrew Rocha (@AndymcRocha) reported

    @2KSupport @ChrisPeluso2 Same thing here. Put in the code on the app, it said I recieved the contents, but when I went to sign in on console nothing was there. Hopefully this can be resolved

  • Jasoneditzz jason editz  (@Jasoneditzz) reported

    @AlexMa78680898 @2KSupport I have the same problem bro

  • bmore_bam Bmore Bam (@bmore_bam) reported

    @2KSupport @tmsrahh I entered the code on my phone using the 2K app and when I logged into my system nothing was there...@2KSupport how will you fix this issue?