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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 2K Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 2K Games users through our website.
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Online Play (80%)
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Sign in (20%)
Live Outage Map
The most recent 2K Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hamburg |
Sign in | |
 Honolulu |
Online Play | |
| Converse |
Online Play | |
| Clearwater |
Sign in | |
| Edison |
Online Play | |
| Edison |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
2K Games Issues Reports
Latest outage, problems and issue reports in social media:
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Parker Peters
(@DisserrrPP) reported
@2KSupport are servers down??? Haven’t been able to get into park or MyCareer since 12PM… what’s going on???
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DoomsDay DontPlay
(@MyAssBruhHoldUp) reported
@2KSupport mycarewr loading screen on current gen is broken ... it stays at the same loading number for hours
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Itzjoka
(@Itzjoka__) reported
@2KSupport I understand that there are bigger issues at the moment but after spending money on the game for VC and not being able to play my career on my player it’s very upsetting I have yet to receive a response #10763534
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xSincerelyGio On Twitch 💙
(@GiosNextUp) reported
@KukaraMakara_ @Beluba @2KSupport I bought a cooling fan for Xbox series x and it fixed it it’s a cooling problem with Xbox
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Tyler
(@theNFTwave) reported
@NBA2K_MyTEAM @2KSupport so I just got a response on my ticket regarding my token market glitching and not being able to get the final cavaliers player and bulls player I need and they said there was nothing they could do? I can’t even get Zydrunas because of a glitch on your guys’ end??
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wakka
(@wakka1988) reported
Hey @2KSupport… Let's go for day number 4, can we please fix it, I'm here today? I think the matter is already getting too long, you just have to enter my profile and verify with the purchase invoice that I don't have the damn content of the Michael Jordan edition
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Mzqns
(@Mzqns_) reported
@2KSupport I have a problem that happened on my 2k please help me it is urgent
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Rey Mesquito🤺
(@jansepar69) reported
@2KSupport Why did my account just get banned trying to do a press conference in my career before I’ve even played an online game? Are you kidding me? Breach of terms of service? What ********
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Rey Mesquito🤺
(@jansepar69) reported
@2KSupport please help I bought the game last night, created a build this morning and put 50 dollars into my player just for after my first press conference my account to get banned for breach of service when I literally haven’t played anything online and did nothing
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Mobwolf
(@mobwolf) reported
from
Sacramento, California
@OTecH88 @2KSupport I had to reinstall my hand to make it work. Clear the cash then uninstall first. Do not start the game until it done installing or you'll get a game save error. Good luck.
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Dallas2kMT
(@DR95031) reported
@2KSupport hey I think I’ve had the token market glitch happen to me? I’ve bought all the Orlando packs but am missing two players and I’m still missing one of the trophey token market items from last week? Can you please help?
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Beer Belly Sports
(@BeerBellySport) reported
@2KSupport This shouldn't even be an issue, your game had the same problem last year. Y'all eventually fixed it with a patch. How do you let next year's game have the same big issue?
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TheGamingSEO
(@thegamingseo) reported
@2KSupport @NBA2K is it a bug that I can use any custom rosters in MYNBAEra? Trying to use a roster with Barkley in 84 and it's not working. Please help!
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Beer Belly Sports
(@BeerBellySport) reported
@2KSupport @ZooOnDaTrack I've already provided a ticket for this same issue, and y'all won't get back to me. Ticket # 10741632
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Dukeaholliac
(@dukeaholliac) reported
@2KSupport having an issue on my career NBA2k23 , controlling the narrative quest just says I failed after winning and won’t progress , please advise
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Brandon Wyatt
(@Brandon75340195) reported
@Beluba @2KSupport Please fix the glitches in this game, I am tired of dudes making slightly late and early 3s. Drive dunks are altered and posterizer is on Gold. Lagging in the REC also having my Xbox shut down is out of pocket where is the update. Missing open 3s meter filled.
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Alex
(@U_aintAv) reported
@2KSupport I replied to y’all do you know how long it’s gonna take for a agent to help me with my issue?
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MorgHitEmUp
(@MorgHitEmUp) reported
@2KSupport for the love of God fix the game turning bc off my Xbox series x. It’s been happening since 21…
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Coastal Bucketz
(@Coastal_Bucketz) reported
@Beluba i have now had 3 rec wins in a row not count towards my quests… can we please fix this… and my quest progress doesn’t transfer to my other builds..… @2KSupport @Ronnie2K
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عيسى البيشي
(@kingranell1) reported
@2KSupport ticket number 10769406. My career freeze and one city freeze with error code ps5.
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louis
(@louis84677027) reported
@2KSupport @ErnieStrunk Loads of people have this same issue and we send in tickets and you take forever to respond.
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7
(@cantguardse7en) reported
2k gave me the center piece but when i opened the pack i got error coded and didnt get the center piece @NBA2K_MyTEAM @2KSupport
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bunter
(@Bvnter_) reported
@2KSupport i’m completing quests on next gen 2k23 and i’m not getting the my points. can you fix this
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Beer Belly Sports
(@BeerBellySport) reported
@2KSupport @ZooOnDaTrack How about giving the players experiencing this an automatic level 40 for season 1 since we can't even play the game we paid for? This issue is causing us to lose out on rewards other players are getting, including extra badge points
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Mr. Dgaf
(@JB_dgaf) reported
@2KSupport why are we lagging out of 5v5 pro am games
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RJ Wilson
(@RJ_Wilson8) reported
@2KSupport why does my guy have a slow motion bug lag. Everything feels delayed and also feels like I’m not sprinting 100%. Feels like I’m jogging down the court. And can’t do my dribble moves because there slow . And I get turnovers after turnovers & can’t shoot… please help.
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Casso$
(@BeatzPicasso) reported
@JMisfitz @Ronnie2K @2KSupport Did they fix this for you yet? Having the same issue
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Joshua Diaz
(@_diaz_) reported
@2KSupport Hello i am having trouble with a missing player from the token market
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kawhisburner
(@kawhisburner4) reported
@2KSupport Ticket #10759449. Lost two Celtics players to an error code in token market, and can’t get the trophy case piece for Kevin McHale. Been waiting for a few days for a response. I do understand you guys have a lot, but I’m essentially just waiting to move on in myteam
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finna slide 🙈🤬
(@CallmegeloY) reported
how do you fix da unable to synchronize your user profile @2KSupport