2K Games down? Current status, problems and outages

Problems in the last 24 hours

The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by 2K Games users through our website.

• Online Play (56%)
• Sign in (22%)
• Matchmaking (11%)
• Game Crash (11%)

Live Outage Map

The most recent 2K Games outage reports came from the following cities:

City	Problem Type	Report Time
Sydney	Sign in	13 days ago
Deer Park	Online Play	13 days ago
Rivas-Vaciamadrid	Online Play	13 days ago
Red Deer	Online Play	15 days ago
Glastonbury	Sign in	29 days ago
Morteau	Online Play	29 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

2K Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝙇𝙤𝙣𝙚𝙡𝙮𝙛𝙖𝙣𝙨.. (@WholeLo11a_Cap) reported 6 minutes ago

  @2KSupport I submitted it. How long do you think it will take to get a response/fix?

• 
  Lamar (@Cuzin__g) reported 7 minutes ago

  @NBA2K Fix the face scan for ps5 @2KSupport

• 
  Robin Prinz (@Robin_Prinz) reported 8 minutes ago

  @2KSupport Hi Guys, I dont get any salary in my career on the series x. Seems like i am not the only one. Is there a fix for this and can I get the VC I lost this way? Played Like 15 Games so far

• 
  FrankTheTankFitness (@FrankTheTankFit) reported 10 minutes ago

  Not playing My Career til the face scan app work… So @2KSupport please fix this expeditiously…

• 
  Ross Walker (@RossWalker1998) reported 10 minutes ago

  Game crashes twice in a row in rec games on 2k23 on ps5 Error code CE108255-1 any update on this? @2KSupport

• 
  Ewan (@518skinnydick) reported 16 minutes ago

  @NBA2K_MyTEAM @Floki5000 @2KSupport it’s giving me an error code and taking mad long to load my team challenges

• 
  silvergummy (@SilverTheGummy) reported 20 minutes ago

  @JayFirstAccount @2KSupport did you fix this? i’m getting the same issue rn

• 
  BlazingGaming (@BlazingGamingTO) reported 21 minutes ago

  @NBA2K @2KSupport Is this problem still happening on iOS if so please like @2KSupport hasn’t even gotten back to me regarding this issue feels like I wasted my 200 dollars on this and I’m a huge 2k fan

• 
  King_salaam_88 (@Sdot2307) reported 22 minutes ago

  @damon_banks3 @2KSupport Hopefully ull have better luck den mw..me... have the same issue and been waiting 15hrs smh

• 
  Nick (@GameNutNick) reported 26 minutes ago

  my god and I thought Madden had problems. I just got 2 badge points, used them, then get an error for losing connection to the servers, back to the menu. when i go back in my badge points are gone but it’s lit up as if I have new ones to use. unreal @2KSupport @NBA2K

• 
  Maha (@mahashebbani) reported 26 minutes ago

  @2KSupport Fix the failed to log in error

• 
  foamy_boulder3 (@MVBiid_123) reported 27 minutes ago

  @6thManSam Hey 2k I'm not able to get pd richard jefferson because of some error codes. While picking Kessler Edwards and David Duke Jr. I was not given either and am now not able to get them if there was a way for me to get them it would be greatly apreciated @NBA2K @2KSupport

• 
  King_salaam_88 (@Sdot2307) reported 28 minutes ago

  @damon_banks3 @2KSupport Hopefully ull have better luck den me..I've been waiting 15hrs with no response for the same issue

• 
  ChopLife (@EPainDemm) reported 33 minutes ago

  @2KSupport hello, my mynba2k23 app won’t let me sign in to my account and I therefore can’t do my face scan. I’ve already filed a ticket but not response yet?

• 
  Chase (@ChaseBleach) reported 35 minutes ago

  Hey @Beluba @2KSupport, There's been problems when exiting NBA games where I won't get any of my badge progress or VC. This only happens when an error code pops up after completing the game. The game still finishes and I get MyPoints progress but would hope this is fixed soon.

• 
  Baby Snap (@imsnapp) reported 36 minutes ago

  @Joe67307817 @2KSupport 2k support does nothing but have you wait 5-24 hours just to tell you they can only help if you have a save file error and refuse to give you back your vc even though it’s they fault you lost it in the first place.

• 
  RealPoorSport6989 (@PoorSport6989) reported 36 minutes ago

  @2KSupport 2k support says it’s a Microsoft issue and Microsoft says it’s y’all. This is crazy

• 
  ꧁Pooda 🧸 (@OohthatsC4) reported 39 minutes ago

  Yo @2k why does internet have anything to do with Career (NBA) games . Tired of restarting the whole game cuz a connection issue

• 
  saajaye3 (@saajaye3) reported 39 minutes ago

  @2KSupport @RossWalker1998 @2KSupport, can you please help me. I’ve already submitted a ticket and everything nd I haven’t been contacted yet , could you guys explain to me why I’ve been getting the “2k servers aren’t available right now, try again later” error. I’ve been getting the error since 2k22…

• 
  Warriors in 6 (51-31) (@StephCurrySon30) reported 41 minutes ago

  @2KSupport i won my clutch time game It made me wait 5 minutes gave me an error code I was at 29 wins made be go back to 21 fix this I don’t wanna play those games again

• 
  WOPBERT 🍦 // (@wopbert) reported 41 minutes ago

  @2KSupport 2k error ruining me, i can't get my defense badges i had two badges then a error pop up and i lose them ???

• 
  plants (@plantss10) reported 43 minutes ago

  @LwAnt12 @2KSupport Yo this just happened to me too!! @2KSupport got my 3rd badge for Def/Reb..applied it- got an error message- went back and lost the badge point and progress earned for that badge point in the last game.

• 
  john (@john12294739) reported 47 minutes ago

  @2KSupport ticket 10713350 can you please address it. a glitch on your game, just wasted 50$

• 
  Baby Snap (@imsnapp) reported 48 minutes ago

  @dripyjuixe @NBA2K @2KSupport 2k support does nothing but have you wait 5-24 hours just to tell you they can only help if you have a save file error and refuse to give you back your vc even though it’s they fault you lost it in the first place.

• 
  KJ1992 (@KJ19921) reported 49 minutes ago

  @2KSupport @NBA2K why is it that my system keeps getting shutdown randomly while I'm in the middle of games? FIX IT!!!

• 
  Mike (@SolerMike) reported 49 minutes ago

  @2KSupport having issues with my download. Paid for it, it’s not showing up on Queue. Help please.

• 
  Demetrius DeMarcus (@Demetrius121106) reported 56 minutes ago

  Everytime i play a myteam game i get error code c3854bcc @2KSupport

• 
  Josh Stewart (@JoshStewart_1) reported 57 minutes ago

  @Djohnson13_ @2KSupport why am I getting badges and when I equip them it gives me an error code and takes away my progress and badges

• 
  Donnie rego (@yer_donnie) reported 1 hour ago

  @2KSupport FIX PRO AM MATCHMAKING I CANT PLAY WITH MY 5 IT DOESNT LET HALF OF US GET INTO THE GAME

• 
  MAKESPORTSBETTINGLEGALFL (@LEBRONAINTMJ) reported 1 hour ago

  @2KSupport @XertzDiff **** your tickets man just fix the ******* app so we can scan our face on psn