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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 2K Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 2K Games users through our website.
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Online Play (43%)
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Sign in (29%)
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Matchmaking (14%)
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Game Crash (14%)
Live Outage Map
The most recent 2K Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Gilbert |
Matchmaking | |
| Los Angeles |
Game Crash | |
| Whitewater |
Online Play | |
 Hamburg |
Sign in | |
| Honolulu |
Online Play | |
| Converse |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
2K Games Issues Reports
Latest outage, problems and issue reports in social media:
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BlackLogical
(@BlackLogical) reported
@2KSupport Just get someone to actually investigate my issue. I hit level 40 and then it went missing like I never hit it. I have my go-kart players with the gymrat badge. But my level 40 is missing as if I never hit it. No star under my player name at all like other players who hit it.
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Benjamin Pace
(@benjaminpace8) reported
@2k please fix up your lagging out issue in the REC. My stats keeping going lower and lower 😭
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BlackLogical
(@BlackLogical) reported
@2KSupport Your customer service is literally sending me generic responses. No one is actually investigating my issue at all. And it’s wrong that I’ve spent money on this game to not be actually helped. Here is my ticket number. Can I please get some actual help. #9510172
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Phillip Sancho
(@PhillipSancho) reported
@2KSupport @quarterboi4life is this fixable at the moment? i ran into the same exact problem, sent in a support ticket and wasn't given a real solution, just some free vc as compensation for now.
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BLXCKYY
(@Strawjr64) reported
@2KSupport are y’all gonna fix the invisible glitch?
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DreDay
(@DreTheStampede) reported
@NBA2K @2KSupport Y’all needa fix the quests it’s been three weeks and can’t pass watching Kendrick Perkins road too glory video to go to my second season into the nba 😴😴😭
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Zac
(@xZac__) reported
@2KSupport @plays_santino no you investigate it what else do you do anyway you don't fix **** in this game
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Donovan Franklin
(@_frank22_) reported
@2KSupport WHY DOESNT MY REBIRTH WORK, SUM1 gotta give me answers yall want bread bruh so fix my rebirth
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KIKO
(@RANCHYY907) reported
@2KSupport one of my players isn’t showing up and I spent money on him abs I didn’t get no error code or nothing
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MUH
(@MuhteeZ) reported
@2KSupport I can easily move around and use all controls running around but as soon as I get into a game in the park non of my controls work. 2k22 on PC current gen controller glitch
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Kelvin
(@Kelvin51058986) reported
@2KSupport please I can’t to the server keep getting error code 4b538e50
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c
(@c88025512) reported
@2KSupport @dat_JuiceBox my rebirth build is glitched. i just have a full bar and can’t get my next badge upgrade.. can y’all fix this please i spent over 50$ on this build and i can’t even max it out..
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King KdotG
(@KingKdotG) reported
@2KSupport been having issues with 2xp coins, ticket #9562402
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runtzs
(@dat_JuiceBox) reported
@2KSupport yo after winning the ship it got a bug or something .. can i get a Fix..i pay u guys way to much money ..
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ragi mataoa
(@ragimataoa) reported
@2KSupport #9504085 just so you know, I know that my ticket number is quite far back, but this is a very common issue that a lot of others are encountering. Also, I did ask the operator to keep me updated on the issue. Haven’t heard anything back.
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BeantownD
(@BeantownDiall0) reported
@2KSupport can you guys fix xcom 2 ironman mode it deletes the save when the game crashes and lost make the game crash
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DJ DH
(@DjDHreal) reported
@2KSupport Is there a way you can help expedite my issues with the free packs I’m supposed to get from preordering as well as this flash player issue?
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Raymondz_Wrld
(@RaymondzWrld) reported
Bruh @2KSupport ghosting me anyone know how to fix the rebirth glitch? #2k22
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BH
(@BBBBBHHHHHHHH99) reported
@2K if I grind to 99 but I'm a low level I can't get a game so basically I wasted my money buying the game in wasting my time gym rat badge not working my player feels slow with a 94 speed the ship is to big no body is playing at all stop breaking the game
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waffles
(@miguel03589721) reported
@2KSupport fix your piece of **** game wit your bullshit coverage you always make a **** game every year since 2k17 just copy and paste 2k17 for the next year you ******* bums since ya did it wit 2k20 for the pass 2 years anyway you stupid *****🖕🏾🖕🏾
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🏀
(@illboishak) reported
@2KSupport can yall fix attributes and badge points bug. it’s froze and i’ve already filled out a ticket there no help. my ticket number is #9561035.
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🏀
(@illboishak) reported
@2KSupport it’s funny how yall quick to patch and vc/rep glitch but cant fix the fact that half the 2k community is getting no attributes or badge points on new builds. spent $50 on this build for the game to not let me grind it. fix it pls
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T ☁️⚡️
(@tm1ke_) reported
@2KSupport While that is true, this is an issue that has gone on for two months and has severely impacted my playing experience. I would like the issue to finally be resolved.
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Nino
(@NiiNO_inthecut) reported
@2KSupport can y’all stop ignoring the dribble exploits, 2nd consecutive year the moves felt amazing only to be nerfed in 2 weeks because of complaints. Whatever tweaks is being done kills skill based dribbling, but has no effect on actual issue, hesi & escape exploits!
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Yorie
(@Yorieoneal) reported
@2KSupport I been having the no badge points or my points problem for 4 days can you help me or not
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Michael Hall
(@Michael77765912) reported
@2KSupport Game continues to crash my Xbox. Please address this ticket. This has been going on since the game launched
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LiL Joe
(@__AyeeJoe__) reported
@NBA2K @2KSupport Y’all need a patch for next Gen I’m so tired o f this Xbox cutting off in the middle of my games man. I’ll tweet y’all everyday until that is fix I can’t enjoy the damn game
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₵Ⱨ₭₦🍁🥡🍜🃏
(@CurryChiken2k) reported
Just contacted 2ksupport AGAIN if ya don’t fix the issue I’m just get a refund respectfully like this is ridiculous
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skiTz_Tha_God
(@skiTz_Tha_God) reported
@2KSupport Hey 2k you fix my player yet?
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V. Williams
(@vwillht) reported
@2KSupport I reached out 23 days ago to my boh his vc I paid for. First I called PlayStation. They refer me to 2k now it’s been over 14 days and 2k tell me it’s a PlayStation issue. I swear im done with ******. PlayStation comes with -5 day to late for a refund bs fix