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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Problems in the last 24 hours
The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 2K Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 2K Games users through our website.
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Online Play (56%)
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Sign in (44%)
Live Outage Map
The most recent 2K Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Online Play | ||
| Online Play | ||
| Online Play | ||
| Sign in | ||
| Sign in | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
2K Games Issues Reports
Latest outage, problems and issue reports in social media:
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bryce
(@bryce66580746) reported
How do we fix the Kendrick Perkins home court advantage bug in the game @Beluba @2KSupport @NBA2K
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YCD CJ
(@YoungCjducky1) reported
@2KSupport For some reason I get a error code when I click on my player thats goes to a mycareer game because that's what I was going to play and now i cant be cause i get error code everytime please fix this
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🆎
(@Win0rDieTrying5) reported
@2KSupport why can't I play past year 4 in my leauge? Get a crash every time
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WillyWil
(@WThaGreat) reported
@NBA2K @2KSupport My system has crashed exactly 7 times just from walking around the city. You need to fix this immediately.
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cody lemere
(@LemereCody) reported
@2KSupport Why are accounts being banned and are we getting them back because this is obviously an error on 2k if not I’ll just take my money back on this trash game
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ReallyJO
(@2kReallyJo) reported
@ColeTheBowl @2KSupport They fixed it but not for the people who got it before the fix.
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HateMamba
(@HateMamba5) reported
@NBA2K @2KSupport Respond to my ticket please #9324641 I'm trying to play the game and I keep getting error codes!!!!😠
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pandason never free
(@mamarican90) reported
@2KSupport I’ve been submitting tickets to you guys and you guys have not respond to me I am having issues playing limited or unlimited or draft mode every single time I’m playing my system shut off but if I played TT or ********** everything is fine will you guys get back to me
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De'Andre Griffin
(@Dress4Dress) reported
@2K @Ronnie2K @NBA2K_MyTEAM I just bought this legendary edition 2k22 next gen and didn’t get any VC no benefits once so ever and the locker codes not working I need answers 😔
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biglos
(@biglos) reported
@2KSupport After submitting multiple pics and videos, it has been 2+ weeks and your agent still hasn’t resolved my nephew’s issue with downloading current gen on PS5. The code included with the 75th Anniversary did not work. Yes, he redeemed them both at the same time. smh
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RIGGS
(@GodOfThree) reported
I can’t play My Career on a build I just put 200k VC on, it’s the “can’t talk to ricky glitch” refund me or fix my player please @2KSupport
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Wael Alayan
(@xiLABNA) reported
@2KSupport Hi, opened a response ticket, they told me the problem was forwarded to the concerned team, however it's been a week since that message, and it's been 10 days since this problem occurred, when will my game be fixed so I can actually play it, I paid 85 GBP for this nonsense?
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Shadow
(@ShadQW__) reported
Essentially, either help me with my issue or TELL ME you wont, because I'm tired to waiting to see a 2ksupport ticket in my email
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zachary Grinshtein
(@ZGrinshtein) reported
@2kReallyJo @2KSupport Mine says I have to wait for a reply and them to fix it which is bullshit cause they should’ve been fixed it
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𝘾𝙤𝙡𝙚 😎
(@ColeTheBowl) reported
@2kReallyJo @2KSupport Very unfortunate 😢 hopefully they can find a fix bc it won’t even let me talk to no one in the live chat
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Rell
(@Flippa365) reported
@2KSupport It’s been 2 weeks that I’ve been having this problem. And a week since y’all said it’s been escalated… It’s hindering my progress.
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YCD CJ
(@YoungCjducky1) reported
@2KSupport Can y'all lmk when the problem is fixed????
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Nick Asfaw
(@NickAsfaw) reported
@2KSupport @2KSupport I’ve done everything this like is guiding me to do and it is not working.
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OkayMia📟
(@okaymia3) reported
@2KSupport the recent patch did not resolve my MyCareer issue at all! I’m still not able to progress in this game mode. Please issue a credit or a refund for all of the VC I’ve purchased in order to upgrade and progress myPlayer! Ticket #9236373
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🦋 prodbytsunami 🦋
(@The1neAndOnly_) reported
@2KSupport everytime i get into a rec game i lag out, this doesn’t happen in any other game mode or game i play. any suggestions?
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Cody Wilkins
(@anchorCW) reported
@2KSupport it’s been almost 24 hours now and still haven’t had my issue resolved. Still missing my player and can’t play on him. Losing out on time that I need to hit Legend each split. Pretty crappy customer service.
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OkayMia📟
(@okaymia3) reported
@2KSupport the recent patch did not resolve my MyCareer issue at all! I’m still not able to progress in this game mode. Please issue a credit or a refund for all of the VC I’ve purchased in order to upgrade and progress myPlayer!
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Nick Asfaw
(@NickAsfaw) reported
@2KSupport @2KSupport I’ve done everything this link is telling me to do and it is not working. Please help me get this resolved.
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Shrek
(@Shreky_9) reported
@2K so happy to face a whole team in rec 93 ovr or higher and then get kicked from the game due to grade fairness. Like how tf am I supposed to do remotely good against 93 or. Fix your ******* game.
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Cortez Craft
(@CortezCraft1) reported
@2KSupport hey, I’ve had a card in the Grading Service all weekend. I do I retrieve my card. Thanks
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Cody Wilkins
(@anchorCW) reported
@2KSupport Glad you guys don’t care about your customers more than this. Spends $100s of dollars on your games every year and can’t even resolve an issue that was probably something on your end, the more research I do the more I see how common this issue is.
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ReallyJO
(@2kReallyJo) reported
@2KSupport @Beluba @Mitchel_Inkrott you answered, but customer rep handled my case doesn't seem to get my issue. i would post screenshot here but it's a bad look.
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Tyler
(@PerkzComeToC9) reported
@2KSupport @2KSupport Waiting ain't a problem, paying for a game doing nothing wrong, getting banned and having to wait is a problem
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zachary Grinshtein
(@ZGrinshtein) reported
@2kReallyJo @2KSupport No they didn’t fix it and it’s really frustrating
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quantherugrat
(@Vlonequany) reported
@2KSupport Fix the invite errors Bruhh **** shouldn’t be happening in next gen