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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 2K Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 2K Games users through our website.
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Online Play (55%)
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Sign in (27%)
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Matchmaking (9%)
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Game Crash (9%)
Live Outage Map
The most recent 2K Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Sign in | |
 Deer Park |
Online Play | |
 Rivas-Vaciamadrid |
Online Play | |
 Red Deer |
Online Play | |
| Glastonbury |
Sign in | |
 Morteau |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
2K Games Issues Reports
Latest outage, problems and issue reports in social media:
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Cody Elwell
(@BirdsEyeVyu) reported
@2KSupport Where is the customer service? I feel sick to know i can spend bookoo dollars and get treated like im the one whos wasting your time.
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Alexander
(@Cairelll) reported
@2KSupport FIX INVITE FEATURE NOT WORKING ON ANY GAME MODE
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xTh3Witcherx
(@Dom_Lines77) reported
@2KSupport Hi everytime I play on nba 2k21 my xbox overheats and turns off worked fine with no problems until this morning? All other game I own don't have a problem?
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My Info
(@Savage_Mr100) reported
@B_Amazin85 @2KSupport I have been off for about 3 days cause of this code have they solved this issue for anyone yet?
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Speakbih 🗯
(@speakbih) reported
Wasted so much time trying to play 2k21 next gen EVERY SINGLE GAME I lag out I’ve only finished 1 Rec game it’s a joke. This the only game that does this I can’t develop any badges or my rep because I lag out at some point every game @Ronnie2K @NBA2K @2K
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Qavec
(@Qavecc) reported
@2KSupport Your support team said there is no solution to the problem as of yet, HOW.
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DW Chooka 💜
(@Chooka2K) reported
I have played over 50 PlayNow online games on Next-Gen and only 13 of them have counted. I am in contact with @2KSupport as we speak but it appears it may be a more wide spread issue for all PlayNow Online players.
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Chudskii
(@chudskii) reported
@2KSupport There was an error with my cloud sync, and when I restored it, it did not let me earn any bade rep, any ETA when I might be able to expect to play the game again without spending another 100 dollars?
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Tyler Fairchild
(@TylerFairchil10) reported
@SLICESLK @2KSupport Exactly all events ive missed this sinc error happend whilst i was 22nd in boot camp with an hour left like wtf, i get error coded i launch the game again then my players r gone
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bryson tyler
(@Tyler10Bryson) reported
@2KSupport @NBA2K YOUR GAME IS BROKEN! I can’t even spend 2 minutes in MyNBA before the game crashes like tf this is next gen I paid $70 for what exactly
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MoneyMaker
(@BandManDonald) reported
@2KSupport Literally I feel that this issue will be pushed all the way back into the new year, I've always had confidence in 2ksupport but now things clearly looked to have changed.
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Lil Debbie 💸
(@LILDEBBlE) reported
@2KSupport Why can’t I sign in to my 2k support account?
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Taron Edwards
(@Big_Tripp) reported
@Ronnie2K @2KSupport @Beluba my badges are not showing up or activating in the park. What should I do to fix that
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Alexander
(@Cairelll) reported
@2KSupport any update when you’re going to fix PlayNow and not being able to invite to city as well? My 10+ support tickets are yet to be fixed
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Alexander
(@Cairelll) reported
@2KSupport the game has been out for over a month now and my PlayNow is still bugged and I can’t invite people to any game mode. Did the devs forget to add this feature to the disc or something? They’ve known about this issue according to the support agents and still no fix
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MoneyMaker
(@BandManDonald) reported
@2KSupport I NEED A FIX FOR THIS ISSUE TICKET# 7459278, I'VE WAITED 3 WEEKS NOW FOR PLAYER RESTORATION. WHAT TYPE OF SUPPORT IS THIS?!?!?
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Charlie Steele
(@charlie_steele) reported
@2KSupport I paid $120 for your game that I haven’t been able to play for days now because it won’t connect to your servers. Fix this.
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(@Bennett9614) reported
@JPsAllDay1990 @dgSHiFTCodes @2KSupport same with me did your issue ever get resolved?
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THEHC16
(@ACTV_Lax16) reported
@AlecPet33589784 @NBA2K_MyTEAM @2KSupport I learned that but it says play. Imo that’s bullshit and false advertisement. But they won’t do anything to fix it
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Blank
(@InJwe) reported
@2KSupport Hi is there a known issue about a completed challenge not registering in nba2k21myteam "WIN THE WEEKEND 12-11. Unlimited: Play 3 Games." So far have played 2/3, but progress showing is 0/3.
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Alexander
(@Cairelll) reported
@Ronnie2K @NBA2K @2KSupport when will something be done about PlayNow and the invite feature in all game modes not working for the PS5 disc version of 2k21 it’s been a month since the game came out and nothing has been fixed
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Shaun Clark
(@shaunclark04) reported
@CivGame @2K Cool, y’all released a new DLC once again. Now can you fix PS4 MULTIPLAYER, spent 60$ to basically only play with my friend and can’t. 2K 🗑
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Alexander
(@Cairelll) reported
@2KSupport FIX PLAYNOW NOT WORKING
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Lamar Hill
(@LamarHill17) reported
@NBA2K_MyTEAM @2KSupport i just played an game of limited the person waited til it was 15 seconds then quit out and I didn't get win pls fix this it happened about 10times to me smh
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N Ǝ ꓷ Ɐ ſ 📿🛋
(@jadenwrld24) reported
@2KSupport yooo can you fix play now so i can invite my friends and play them
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Alexander
(@Cairelll) reported
@2KSupport when will something be done about PlayNow and the invite feature in all game modes not working on next gen. been a month since the game came out and nothing still nothing. Keep proving your support sucks by interacting with the tweet and not replying these won’t stop
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MoneyMaker
(@BandManDonald) reported
@2KSupport HAHA, that recycled response from your customer service agent.. What should I of updated the ticket with, THANKS FOR 15K VC? I want my MYPLAYER.
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Totti
(@tottisharp) reported
@KholdDude @2KSupport You have to win not play, it’s a glitch
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nonya
(@luvhimorhatehim) reported
@2KSupport @Beluba @Ronnie2K you guys are aware of the data sync error am I correct?now I’m out of $150 because 3 of my players were deleted and there is nothing that can be done about this?
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MoneyMaker
(@BandManDonald) reported
@2KSupport I GET IT, THEIRS OTHER CUSTOMERS.. ISSUES, YES.. BUT THE FACT IT'S 3 WEEKS AND STILL NO PROGRESSION, ONLY THING I'VE RECEIVED WAS A PAT ON THE BACK AND WE'LL TRY TO UPDATE WHEN WE CAN, STOP TRYING AND ACTUALLY TAKE ACTION ALREADY