2K Games status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by 2K Games users through our website.

• Online Play (100%)

Live Outage Map

The most recent 2K Games outage reports came from the following cities:

City	Problem Type	Report Time
Köln	Online Play	21 hours ago
Paris	Online Play	1 month ago
Paris	Sign in	3 months ago
Montilliers	Sign in	3 months ago
Cumbernauld	Matchmaking	4 months ago
Flat Rock	Matchmaking	5 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

2K Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Zane9263 (@Zane9263Games) reported 1 minute ago

  @2K @WWEgames **** your code of conduct **** your terms of service **** your game I got 2 words for ya: Predatory & malicious

• 
  TaKo🐙🌮 (@TaKos___) reported 7 minutes ago

  @LuhJonz @Borderlands @2K End game is the same tho? Farm stuff till you're satisfied and then do smth else These arent live service games

• 
  DropDeadQ (@Gbe_quentin) reported 8 minutes ago

  @Beluba @Ronnie2K @2k this isn’t a contest issue i lost like this last night fix the game

• 
  :/ (@_nbgaf) reported 12 minutes ago

  @2KIntel @NBA2K @2KSupport fix ray allen base back to 88

• 
  Dee (@DeeGoldenBoi) reported 13 minutes ago

  @luireigns 🍅🍅🍅 @2K Fix that

• 
  Marky VG (@MarkHauser_5) reported 13 minutes ago

  @LuisDarioTsaric @YoClumzei @2K You are the problem

• 
  Aren Jamir (@ArenJ61183) reported 13 minutes ago

  @NBA2KMobile @2KMobile @2KSupport this buffering issue is getting ridiculous. Since the Hometown Heroes update, the network icon pops up after every 2–3 menu changes AND during games, making me unable to play properly. My internet is fine. Please fix this. ID: 1000096970536

• 
  DwaNeStaR💫 (@DwaNeStaR) reported 20 minutes ago

  @dullahyt Tf.. thats kinda a big issue though. U started a new career meaning spending vc again... hellnawhh @NBA2K @2KSupport

• 
  That Comic Book Guy 616 (@ComicBookGuy616) reported 22 minutes ago

  Could you please fix Create a Championship? You can't add custom logos to the side or front plates. @2KSupport

• 
  Daryl Cyrus Jr (@DarylCyrusJr) reported 22 minutes ago

  @2KSupport please give Ps5 and X Box users an update on how you will fix the game

• 
  Chay Sorkin (@ChaySorkin) reported 22 minutes ago

  Hi @2KSupport I still don't have access to Mafia Definitive Edition Series X upgrade, despite owning the Mafia Trilogy digitally since it launched. When can I expect a fix so I can access it?

• 
  Julian Bourbeau (@bourbeau_julian) reported 23 minutes ago

  @2KSupport myself and a lot of other people are having trouble signing in to the 2khq app it’s just showing a loading screen and it’s stuck there

• 
  The Pick King (@bos_ot04) reported 25 minutes ago

  @Beluba @2K fix the layups and the speeds ups before your game dies coming from a good player the game is bad,the shot contest is horrible so hard to get a heavy contest on a player shooting this game disgustingly bad waste of 💸 with all the glitches/ freezes on loading screen

• 
  Lewis_T09 (@Lewyboy19) reported 27 minutes ago

  @CeReaL333Killer @2KSupport If you cancel the live uptade stuff when login in you can play then update the lice using thr sticks from the screen that has the exhibition mode etc

• 
  A_Salty_Opinionater (@A_Salty_Merican) reported 27 minutes ago

  **** you @2K and @WWEgames fix your ******* game. I should be able to play your ******* game after buying dlc without it breaking everything on pc AND my console. in what world should I be told to go **** myself because I gave you more money. oh wait thats been every ******* year

• 
  BAY-EREA-BOYZ (@BAY_EREA_BOYZ) reported 29 minutes ago

  Why y'all at it y'all need to Hot fix y'all universe mode in WWE 2k26 you got people coming out that ain't even who they supposed to be @2KSupport

• 
  …. (@BoKnowsball18) reported 33 minutes ago

  @Ronnie2K no reason I should be lagging out and then getting hit with a ban. Fix the game. @2K

• 
  HeelKorey (@HeelKorey) reported 34 minutes ago

  @kingjamesmac718 @2KSupport I love how they ask you about the final outcome too. They resolved a problem for me last week, it actually getting to that point took days of back and forth. But that bit doesn’t matter to them.

• 
  𝙆𝙮𝙧𝙧𝙤 (@iKyrro) reported 36 minutes ago

  @CornellGunter_ @2KSupport Seeing how 2K Support did nothing last year to rectify when patches caused issues (on the top of my head, 1.18 specifically with the Invisible Custom Images) I wouldn't get my hopes up that they will be able to revert progress *cue the Clear Cache to fix every issue support msg*

• 
  ✨ 🇵🇷𝑩𝒐𝒓𝒊𝒄𝒖𝒂 𝑹𝒐𝒚𝒂𝒍𝒕𝒚 🇵🇷✨ (@LBBH_Joyce) reported 40 minutes ago

  Sooo @2KSupport @WWEgames are we going to fix the crashing issues or??? It’s been well over three days and still can’t access the game without it crashing 💀 Fix this **** *** game.

• 
  Danjones (@Razielbats92) reported 41 minutes ago

  This is your chance to fix the mistake 2k and give 2 and 3 a next gen upgrade with a fix @mafiagame @2K

• 
  Kevin (@KRay136) reported 43 minutes ago

  @HeatvsHaters @NBA2K @2K FIX THIS BLATANT DISRESPECT RIGHT NOW You all & everyone on Earth know Bam is at least a 90.

• 
  Adam Findlay (@kenworthtech) reported 43 minutes ago

  @2Kgames @WWEgames @2KSupport This hot fix took way TO LONG Xbox & PS5 players couldn’t play this 100+ dollar supposed AAA game for over a week🤮👎 If this was NBA2K with its player base y’all would’ve worked 24/7 on hot fix until game was fixed 💯

• 
  CoochieMane (@imcoochiemane) reported 45 minutes ago

  @2KSupport yo I keep getting an error that says “you’re not allowed on this server” and then it gives me a quit and now I’m banned for half an hour

• 
  Survivalistt (@Survivalisttt) reported 49 minutes ago

  So if you switch to a second account to fix the crashing on startup, it’ll work for about an hour and then start crashing on the second account too. The game is completely broken right now. Come on, 2K, please fix this! @WWEgames @2KSupport #wwe2k26

• 
  Big Donk (@Heccasm9) reported 53 minutes ago

  @2KSupport how ******** does 2k27 have the nerve to crash the entire ******* game and then criticise me for "quitting"? your game crashed, there's a big ******* difference. How do you release the same ******* game every year but add new problems to it?

• 
  K’Challa (@andredavis2101) reported 53 minutes ago

  @2KSupport i keep getting error code 726E613D. The game worked just fine yesterday. I already submitted a ticket, #16920909

• 
  Bishop. (@KingBishoop) reported 56 minutes ago

  This issue has yet to be resolved by the way. Instead, 2K Support has had me send around 6 videos of the loading screen, and has passed my issue along to a total of 8 people with ZERO results, all of this within a span of a month. I’m done. I’ll deal with the issue, and figure it out myself. @2KSupport @CornellGunter_

• 
  Fat Mafia (@FatMafia225) reported 56 minutes ago

  @2KSupport played multiple games in casual corner where the rep wasn’t counted ppl lag out and I play the AI then at the end it says processing come back later and takes you back to searching for a match

• 
  JDGaming (@jdgaming2025) reported 56 minutes ago

  @MarkinOut @2KSupport @WWEgames What’s funny is the crash is only affecting my primary account but my other accounts have no issues