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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 2K Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 2K Games users through our website.
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Online Play (43%)
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Sign in (29%)
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Matchmaking (14%)
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Game Crash (14%)
Live Outage Map
The most recent 2K Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Gilbert |
Matchmaking | |
| Los Angeles |
Game Crash | |
| Whitewater |
Online Play | |
 Hamburg |
Sign in | |
| Honolulu |
Online Play | |
| Converse |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
2K Games Issues Reports
Latest outage, problems and issue reports in social media:
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sickhaircut
(@sickhaircut) reported
@2K @Beluba sorry to spam you but please also look into getting a head band on next gen paskal siakam. he always wears one... and it was missing last year and this year. please fix
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Saintdeno
(@saintdeno) reported
@NBA2K @RUFFLES do you still plan to fix the Mycareer Perkins bug or can i uninstall the game otherwise it takes up too much memory space @2KSupport Cant Play the storyline since 1week
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Cyanide
(@CyanideFromTheD) reported
@2KSupport wrongfully banned multiple times from online matches for "leaving". The time slot given for the ban, I was in a game! I've put in a ticket for this issue and multiple others and have gotten no help.
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Michael Johnson
(@Michael72060039) reported
@AdamAlkrinawi @kashman22 @2KSupport Yeah. Bunch of us got un banned last night. Took about 5 days. If you get unbanned do not go back to myteam until they fix it. Some folks have already been banned again
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CupofJoe ☕
(@Cup_of_Joe904) reported
Hey @NBA2K @2K your game is still freezing on every game when trying to sim. This time it happened in the 4th quarter and now I have to start the WHOLE game over. At least institute a save every quarter if you aren't gonna fix this crap.
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PoorHim 🦅
(@PoorHim) reported
@2KSupport And I’ve just replied with proof of the other rewards I should’ve gotten along with the hoodie.. I dropped a image of the top 3 prizes etc and just completing 40 laps.. @2KSupport please fix this
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Don "Da Bomb" Smith
(@DonDaBomb13) reported
@2KSupport Hello. After uploading My Images from my computer to NBA 2K Image Upload website, My Images are not populating in the actual game, even though they have been successfully uploaded. This has been the case for quite a few days. Please look into this issue. Thank you very much!
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Lennie
(@Lennie24114478) reported
@2KSupport I need help with my account I keep getting error code 4b538e50,Ive uninstalled and reinstalled the game many times I have done what your support page says and Ive tried everything YouTube had to offer and I still wont work,please I need help from yous,Ive made a ticket
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Thickjames
(@NBAMocks) reported
@WestWonders0 @NBA2K @2KSupport Can we get an update on this already? I have a ticket in and still nothing. Lot of ppl dealing with this problem and we can’t even get a comment out of y’all.
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Cyanide
(@CyanideFromTheD) reported
@2KSupport I have been wrongfully banned SIX times now for supposedly leaving a match when at the "Time of ban" I was in a game!!! This on top of a whole bunch of issues and your support isn't doing anything but telling me to be patient. This has been happening since launch man.
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WOO5.SP
(@ThereGo_Neefy) reported
@2KSupport I STILL CANT PLAY MY CAREER MODE. THE DRAMA TRADE RUMORS IS NOT POPPING UP ON MY SOCIAL MEDIA OR TV HUB. ITS BEEN A WEEK. FIX MY **** TRASH *** GAME!
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J Will
(@m0bbingallday) reported
@Goofy06031806 @2KSupport I’m having the same issue bro this **** sucks
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Saiyan *******
(@SuperSaiyan_504) reported
@NBA2K @2KSupport the “Help Out Gold Pedal Medal 1” quest must be broken or something. I been riding on this bike in their shirt for more than just a couple minutes and still no check mark for completion
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Dominic Bankston
(@BankstonDomini1) reported
@2KSupport I respond with the information and I’m trying to sign in 2ksupport it won’t let me I just want my player back
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Brenden
(@AnotherCavsFan) reported
@2KSupport I’ve opened a support ticket a week ago but have yet to hear back. I need help with a bigger issue now.
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PoorHim 🦅
(@PoorHim) reported
@Ronnie2K @2KSupport Can SOMEONE PLEASE HELP ME RESOLVE MY PROBLEM IM HAVING WITH THE REWARDS FROM THE MOBIL 1 EVENT IVE PROVIDED EVERYTHING PROOF AND PICTURES OF THE REWARDS AND IVE ONLY GOTTEN ONE REWARD GIVEN TO ME… Ticket number is #9304396
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Cyanide
(@CyanideFromTheD) reported
@2KSupport I genuinely believe you guys do not care about my ticket or issues that I've had with this game. I've been told its being escalated to proper channels but then nobody ever gets back to me. #9314477 I can't be any more patient than what I've already been about this.
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𝕂𝕒𝕞𝕒𝕣𝕚
(@Kamari1414) reported
@2KSupport @DAVEED_22 bro ur game is broken fix it
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Cyanide
(@CyanideFromTheD) reported
@2KSupport Why is it taking days for support to fix my issues, The game is practically unplayable in this state.
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Goofyyyyyyyyy
(@Goofy06031806) reported
I keep getting a blue screen everytime I try to load MyCareer, does anyone know how to fix it. @2KSupport
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Adrian Curioso
(@adrianmoodz) reported
@2KSupport i gave the person i was talking to all the information he needed after too many emails. He said they have escalated the issue and they will look into it. Its been 2 days, i just want to play on next gen like i payed for already #9308998
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PoorHim 🦅
(@PoorHim) reported
@2KSupport Yes I’ve replied to the same exact ticket we’ve been talking in for days with the extra proof of this problem and rewards
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Darnell Hannett
(@DNell1722) reported
@2KSupport you need to fix the delay in the game every time I try to steal the ball the defender go past me then I do still animation like one or two seconds after I press the button
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Malaki
(@zMalakii) reported
@2KSupport Its been 3 days and my issue still isnt resolved can you please get an agent to help asap😭
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Andrew
(@jonesie2i) reported
@2KSupport my ticket got marked as resolved but my issue has not been resolved. I am still getting frozen screened and kicked out of city games on next gen. I am growing very frustrated with your lack of customer support
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Napoleon Solo
(@DonPablo_PGM) reported
@2KSupport when are y’all going fix the game? It’s no reason mid game the system cuts off. It’s only with 2k as well
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davidblufer
(@davidblufer) reported
@2KSupport using Xbox x for 2k22 “limited” games keep shutting my box down. What kind of glitch is this? Reddit is full of complaints but has this been fixed??
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Cyanide
(@CyanideFromTheD) reported
@2KSupport Can I please have a support member actually look into my ticket, I've been told for multiple days that you're looking into my issues and have gotten no response other than "were escalating it to the proper channel"
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Cyanide
(@CyanideFromTheD) reported
@2KSupport fix my game man, this is ridiculous. 9314477. I swear youre not doing anything to help out.
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Aviance
(@realaviance) reported
@2KSupport Our issue had to be escalated, can we get some VC or something for this inconvenience? We spent too much money to have to wait this long with nothing.