2K Games status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by 2K Games users through our website.

• Online Play (100%)

Live Outage Map

The most recent 2K Games outage reports came from the following cities:

City	Problem Type	Report Time
Köln	Online Play	4 days ago
Paris	Online Play	2 months ago
Paris	Sign in	4 months ago
Montilliers	Sign in	4 months ago
Cumbernauld	Matchmaking	4 months ago
Flat Rock	Matchmaking	5 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

2K Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GT Percy (@PercyXIII) reported 10 seconds ago

  @2KSupport @NBA2K I just received an hour ban cause my game had an issue connecting to the rec game I was trying to load into.. this shits crazy.. #Nba2k27

• 
  Dario (@LuisDarioTsaric) reported 2 minutes ago

  @YoClumzei @2K That was 1 glitch move and totally acceptable..you couldn't move like in the video for example..nobody wants to sweat every play either to score or defend..plus with all cheating devices and 2k doing nothing about it just imagine someone cheating dribbling like that on a 7'4 and shooting greens all day..sad

• 
  Wayne Titchen (@Ageoforton87) reported 2 minutes ago

  @WWEgames @2KSupport just downloaded new patch up and my game @WWEgames on PS5 keeps crashing every time I try and load it up hope you can fix this issue

• 
  𝙆𝙮𝙧𝙧𝙤 (@iKyrro) reported 2 minutes ago

  @CornellGunter_ @2KSupport Seeing how 2K Support did nothing last year to rectify when patches caused issues (on the top of my head, 1.18 specifically with the Invisible Custom Images) I wouldn't get my hopes up that they will be able to revert progress *cue the Clear Cache to fix every issue support msg*

• 
  Reginald (@RegOfficiall) reported 3 minutes ago

  Can y’all fix fix it for Xbox series x? @2KSupport

• 
  That Comic Book Guy 616 (@ComicBookGuy616) reported 6 minutes ago

  Could you please fix Create a Championship? You can't add custom logos to the side or front plates. @2KSupport

• 
  Adam Findlay (@kenworthtech) reported 6 minutes ago

  @2Kgames @2KSupport if this patch 1.15 crashing issue on Xbox & switch was in your #NBA2K series the hot fix would have been out immediately… I spend good money on your games just spent another $15 on WM42 pack and can’t even play it 🤯😡🤬 WHY CANT YOU GET IT RIGHT WITH #WWE2K

• 
  BAY-EREA-BOYZ (@BAY_EREA_BOYZ) reported 7 minutes ago

  Why y'all at it y'all need to Hot fix y'all universe mode in WWE 2k26 you got people coming out that ain't even who they supposed to be @2KSupport

• 
  Indiana Zones (@tbandino34) reported 11 minutes ago

  Is there an outage???? @2KSupport

• 
  GmbFlxxx (@gmbflxxxmma) reported 11 minutes ago

  @Jeremy_Reel @2KSupport I cant log into the game whatsoever it keeps freezing and crashing at the first menu.. press any to start then crash… an entire bug going on and 2k hasn’t made one statement… i didn’t download any damaged files and wasn’t banned. Wtf is going on

• 
  ImCamRod (@ImCamRod) reported 13 minutes ago

  @2KSupport can you fix the glitch where we can’t see our jumpshot timing feedback sometimes

• 
  Shock Wave Wrestling (@WrestlingShock) reported 18 minutes ago

  @kingjamesmac718 @2KSupport @2K Based on my back and forth with 2K support, they say they are working on a fix for this. I will believe it when I see it.

• 
  Aren Jamir (@ArenJ61183) reported 21 minutes ago

  @NBA2KMobile @2KMobile @2KSupport this buffering issue is getting ridiculous. Since the Hometown Hues update, the network icon pops up after every 2–3 menu changes AND during games, making me unable to play,can't even touch the buttons .My internet is fine. Please fix this. ID: 1000096970536

• 
  slick (@SlickTemerity) reported 22 minutes ago

  @Ki11ersix @GearboxOfficial @2K This isn’t really a new issue, the level bug has been happening since atleast 2024. You can see people complaining going through steams review history. I was just stating that there are alternatives to obtaining it for whenever they do decide to fix it.

• 
  GHWWEFAN23 (@GHWWEFAN23) reported 23 minutes ago

  @MarkinOut @WWEgames @2KSupport sorry your having issues with the game and that sucks

• 
  HeelKorey (@HeelKorey) reported 23 minutes ago

  @kingjamesmac718 @2KSupport I love how they ask you about the final outcome too. They resolved a problem for me last week, it actually getting to that point took days of back and forth. But that bit doesn’t matter to them.

• 
  DwaNeStaR💫 (@DwaNeStaR) reported 25 minutes ago

  @dullahyt Tf.. thats kinda a big issue though. U started a new career meaning spending vc again... hellnawhh @NBA2K @2KSupport

• 
  Leilend H (@Leilends_wrld) reported 26 minutes ago

  @Ronnie2K @NBA2K @2K **** the mocap. fix the shooting

• 
  K (@khavon420) reported 26 minutes ago

  .@NBA2K I swear to you don’t not feel like recreating all these shoes. There HAS to be some type of memory service where the shoes / players you’ve created can transfer from each years @2K to the next one. I made 300 shoes now I have to restart lol

• 
  heirsamurai (@heirsamurai) reported 28 minutes ago

  @2KSupport I need help with NBA 2K27. Ticket #[16770821]. My issue is completely preventing me from playing MyCAREER and progressing my build. I submitted the ticket hours ago and haven’t received a response. Can someone please take a look at this?

• 
  Jeff D 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@__Jeff_D__) reported 31 minutes ago

  @2K @2KSupport @2K_UK Been playing on pro since it came out and im having a sound problem we're it just cuts out when I press square to read something and when back in the game no sound. The sound on the ps dashboard is OK, just when playing this particular game. Changed the different audio settings on ps5 system to no avail. Having to do a complete restart of the system and the game sound is OK, for how long though.....

• 
  George Savage (@SavageG81) reported 32 minutes ago

  @JasonCotto44122 @KASHMONEYJ1 Same @2KSupport please fix the problem pass issue it won’t let me purchase it.

• 
  JDGaming (@jdgaming2025) reported 32 minutes ago

  @MarkinOut @2KSupport @WWEgames What’s funny is the crash is only affecting my primary account but my other accounts have no issues

• 
  Kevin (@KRay136) reported 36 minutes ago

  @HeatvsHaters @NBA2K @2K FIX THIS BLATANT DISRESPECT RIGHT NOW You all & everyone on Earth know Bam is at least a 90.

• 
  PARA-T 🔥🎙 🇵🇷 🇺🇸 (@PARA_T_) reported 36 minutes ago

  No cross play again. 🤦🏼 @2K @NBA2KMovement Even after adding Easy Anti-Cheat to PC, hackers still bypass it, leaving online PC modes in a rough state. That ongoing cheating issue is exactly why 2K locks PC out of crossplay. Instead of fixing their anti-cheat to protect everyone, 2K uses the lack of crossplay to quarantine the PC cheat problem away from their primary console player base. Until they invest in actual kernel-level security that works, PC players get stuck in locked servers with the hackers.

• 
  FestiveGresh (@FestiveGresh) reported 40 minutes ago

  Can y'all fix the lag on Xbox servers? PlayStation doesn't have to deal with this @2K @2KSupport

• 
  ONE KING ENTERTAINMENT (@kingjamesmac718) reported 42 minutes ago

  Wow @2KSupport still quite and @2K is still in hiding. 58 up votes and the highest up votes on the issue tracker right now but still no communication. It’s a damn shame. #WWE2K26

• 
  The Thing (@BradBetteridge) reported 46 minutes ago

  @JIMMYSHAKES23 @CornellGunter_ I’ve been fighting @2KSupport over this for days. They’ve admitted the Patch 1.15 crashes are being investigated, but have ZERO timeframe for a fix and ZERO answers about compensation, missed MyFACTION content, Persona unlocks or Ringside Pass progress.

• 
  Christopher Ramos (@Chrisramos_27) reported 46 minutes ago

  @2KSupport I am having a problem I have tried everything cause I have WWE 2k26 for Xbox Series X & I bought the ringside season pass 4 featuring the hardy boyz & it says downloaded but when I check in the actual game it still says I have to pay the $9.99 which I already did

• 
  KasherBoomy💰 (@Bandman_Boomy) reported 47 minutes ago

  @Beluba @2K @NBA2K yall have to do something about random people in rec purposely selling because they having a bad game that sht kills me add a vote to kick button fix this **** asap