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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 2K Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 2K Games users through our website.
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Online Play (100%)
Live Outage Map
The most recent 2K Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Edison |
Online Play | |
| Edison |
Online Play | |
| Redding |
Online Play | |
| Concord |
Online Play | |
 Belfort |
Online Play | |
| Highland |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
2K Games Issues Reports
Latest outage, problems and issue reports in social media:
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Kaan D.
(@KaanDcd) reported
@C_Duffyy @2KSupport Bro they are really stupid and sloowwww to react. There is an obvious problem about the game and the supports guy tries to get speed test or myip screenshots...
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Theo
(@theo68332645) reported
@2KSupport sort 2k20 out fix the servers can’t play, connect or do anything nothing has changed on my end and you can see all of the complaints why don’t you look to see if there’s a fault on your end instead of sending out tickets
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Sohaib Khan
(@Fijipapaswole) reported
@2KSupport many people who play nba 2k20 can’t join online please fix the problem
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Pixsis
(@Pixsis1) reported
@CivGame @2K can you please fix civ 6 on xbox one it keeps crashing and is unplayable i payed almost a 100$ in buying the game and all its dlc and switch doesn't seem to have this problem even though xbox is much powerful so please try to fix it! I love the game and want to play.
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Habanero_Bob
(@Habanero_Bob3) reported
@WWEgames @2K Translation: help our games are trash and instead of taking responsibility we will just hire people blame them and fire them after we treat them like crap. We won't actually fix the games or nothing it will just be more of the same just different numbers on boxes
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Selfishly Altruistic
(@BDown67) reported
@randallhannah41 @2KSupport They fix it yet?
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ElijahLewisEWF
(@EwfLewis) reported
@2KSupport @2KSupport I am still waiting for an email about me be banned for a broken heart picture? I’ve been waiting for how long are you guys going to help me or what?
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A++
(@CharlieAndy89) reported
@2KSupport problem still happening. Are the servers permanently down? And I sent y’all pathping and traceroute info, with no response
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Naota
(@LostNtheForrest) reported
@2KSupport @halamadrid_of I mean the first ******* thing your agent said was, “are you sure you have Xbox live?” Like come on bro. We’re seriously doing that? Just ******* say you have no idea and it’s happening to a bunch of people instead of insinuating it’s a problem on my end.
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Randall Hannah
(@randallhannah41) reported
@2KSupport God damn it how long you mfs gonna take to fix the servers... Mines been down 3 days. None of the Bs y'all want us to do is working bc it's a problem on you guys end. There's 1000s of ppl with the same damn issue.
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ElijahLewisEWF
(@EwfLewis) reported
@2KSupport 9021660 this is already like the 5th time I’ve gotten this same response and never gotten anything after. But I literally was banned from a broken heart photo I still have the picture if you guys need to see it I just don’t understand
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Kaan D.
(@KaanDcd) reported
@2KSupport @randallhannah41 Annoying support from 2k... Ironicly I dont have any hope that they will fix it.
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Naota
(@LostNtheForrest) reported
@dan_from_ny @2KSupport They come up with the stupidest solutions, of course I tried to reset my console, I ******* even reinstalled the game. No fix, I sat in play now for like 3 ******* hours. Put in a ticket and they tried to tell me to do it all over again. ********
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Naota
(@LostNtheForrest) reported
@vPxka @2KSupport Same, they sent me they’re stupid link saying “are you sure you have Xbox live gold? Have you tried restarting your console? Did you sit in play now for hours?” No response, at least I’m not the only one having this issue
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Kaan D.
(@KaanDcd) reported
@2KSupport @2KSupport so do you write 1 or 2 answers a day? I think we deserve an honest explanation about the situation. Thats obvious that isnt a easy network problem.
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Florida✈Baltimore✈Ny
(@dan_from_ny) reported
@2KSupport why do you keep sending people links to how to fix error code problem that don’t work I think it’s pretty clear the generic solutions you have been told to give us are outdated has one person actually comeback and say you helped them log back on? I highly doubt it
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JayRayGun
(@JayRayGun_TAG) reported
@CAMIF0RNIAA @2K Filling out my creator profile and submitting but the wheel keeps turning on the "Add Social Accounts" page. Just wondering if this creates a problem for the application process.
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🧛🏾♀️skillet🦋
(@toxicschains) reported
@mellobvbvy @2KSupport did u fix it?
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¡Hala Madrid!
(@halamadrid_of) reported
@LostNtheForrest @2KSupport wtf man, I can't connect to the server for 3 days and nothing, they don't fix it, they don't release updates, it's really deplorable this company, with its games with prices of a 'Rarri
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Naota
(@LostNtheForrest) reported
@2KSupport @halamadrid_of They gave me the standard troubleshooting link and then never responded when it didn’t work, I tried to connect on a completely different Xbox. There’s a Reddit thread about this, it’s not just me. A bunch of people are having this issue and you’ve been silent. Blaming us
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Randall Hannah
(@randallhannah41) reported
@2KSupport Stop sending me these automated messages and let me speak with a real customer service agent
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LaShan Smitty Smith
(@lashawnsmitty) reported
@Bday13 @2KSupport Wait, you're still on 2k20, that's the problem right there. I thought you had 2k21
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Randall Hannah
(@randallhannah41) reported
@2KSupport I've waited for 3 days. How long is this process? I've done all the troubleshooting y'all asked. It's thousands of people with the same issue. It seems to be something on you guys end that's messing up.
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߮߰🖤߮߬ ⃕
(@Dreinthacut) reported
@2KSupport can y’all fix the nba 2k20 servers please
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Florida✈Baltimore✈Ny
(@dan_from_ny) reported
@2Kstauff hey I know you guys don’t care about 2k20 but there an issue where we can’t log in to servers and 2ksupport is giving old and outdated solutions please help
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¡Hala Madrid!
(@halamadrid_of) reported
@2KSupport @LostNtheForrest yeah man, it sucks! Now with the release of 22 they don't care who remains on 20, unbelievable a 3 day server crash for such a big company
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HotCoffee
(@CoffeePithy) reported
@2KSupport 2k20 servers are ******. You know this. How hard could it possibly be to fix?
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Naota
(@LostNtheForrest) reported
@halamadrid_of @2KSupport Yeah I even tried to get on a different Xbox and sign on my account. Nope. Same error, I’m still waiting to hear back from then on my ticket. Nah they don’t care.
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Brad Zarda
(@gotsumanya) reported
@2KSupport You guys gona respond to my ticket any time soon? Better yet fix the issue multiple people are having with your absolute dog water servers? Ticket#9145688
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Randall Hannah
(@randallhannah41) reported
@2KSupport @LostNtheForrest Stop lying .. U guys send everyone the same message. Just fix it already. This is ridiculous