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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 2K Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 2K Games users through our website.
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Online Play (80%)
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Sign in (20%)
Live Outage Map
The most recent 2K Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hamburg |
Sign in | |
 Honolulu |
Online Play | |
| Converse |
Online Play | |
| Clearwater |
Sign in | |
| Edison |
Online Play | |
| Edison |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
2K Games Issues Reports
Latest outage, problems and issue reports in social media:
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ActiveDemi
(@ActiveDemiYT) reported
@2KSupport Please help me with my issue 2k.l I really want to start the grind @2KSupport the ticket is #9226766
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niek bodt
(@Nlb35) reported
@2KSupport fix my career please… game freezes i cant play
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Leo
(@NZitalian) reported
@2KSupport Don't fool yourselves. It's an internal game error which the game devs screwed up
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David Israel
(@David_Israel08) reported
@Ronnie2K @2KSupport don't know wat happened but after update I can't join myplayer.i get a server error for him.Make another will let me play.Dont tell me my 78 dropping 20 a game n cats mad. Need my player back
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caleb clark®
(@csclark11) reported
@malikth96105621 @2KSupport *cont* there’s a ton of ppl on reddit talking about the same issue. from what i’ve gathered, everyone who submits a ticket is told to sit in play now for a while so the game can resync, but that hasn’t worked. ppl have talked to microsoft and they say it’s the game, not ur xbox.
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jp
(@jp_aquino_) reported
@2KSupport the email was sent, please resolve this issue asap, thanks.
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stoned_jackson
(@stoned_jackson) reported
@2KSupport #9227573 I didn’t get the vc it’s been 6 days I m waiting for it .Fix that
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Baggie-Alan❤📺⚽🎮🏴
(@baggiealan47) reported
@2KSupport hi there's is a problem in my team on ps5 when you put contracts on players in the team line up section, the game crashes constantly.
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Nick
(@Nick_9954) reported
@2KSupport Are you guys working on a patch for the Nintendo switch version of nba 2k22. If you have an ascension board the game will have an software error and close the game. Then when you go to redeem rewards it simply crashes again and again. It is a very common problem for switch users.
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𝐵𝓇𝓎𝒶𝓃𝓃𝓃
(@bryan_nicoooo) reported
@2KSupport Any updates on my issue? I thought it's been escalated to appropriate department my 100k vc still missing and other 75th anniv packs content. my ticket #9182372
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мιкє❤️🔥
(@imxmike) reported
@rah_views @Phyuck_Yiu @2KSupport Having the same problem did it work?
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stoned_jackson
(@stoned_jackson) reported
@2KSupport Yeah you replied thank you but you didn’t fix the problem, it’s normal because in your first reply you say wait 24hours and I did but the problem it’s still here after that you say to me to send more proof like a screenshot it’s why I made another ticket to send you the screen
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Lu 🦂
(@Gucci_LU_) reported
@2KSupport Yes no problem. Sent it already. Thanks !
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PaperBoy
(@Iam_Paperboy) reported
@2KSupport I’ve been waiting three days for an answer for error code 6f8ce31b, apparently you can’t find a solution to this problem so it would be possible to have a refund of the VC I used to be able to start a game again please? And don’t tell me to wait.
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treysax
(@treysax1) reported
@2KSupport What's going on with Error code 6f8ce31b? Every time I am trying to enter MyCareer?
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Emmanuel Robles
(@ManoloRobles27) reported
@2KSupport I try to change the language in my career the Spanish to English but nothing i do resolving the problem. Please help me
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vi
(@vijavarius) reported
A gameplay problem has encountered and you’re not able to continue this gameplay , this game will not be counted - @2KSupport
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Immortal
(@waturmomtoldme) reported
@2KSupport I been waiting on your reply for more then 5 day I even sent a video about my problem my ticket number is 9230237.
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stoned_jackson
(@stoned_jackson) reported
@2KSupport I m really pissed off because you turn the problem in your multiply ticket but it’s not the case , the problem is that I paid 100$ and I am excepting what I have paid for
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caleb clark®
(@csclark11) reported
@malikth96105621 @2KSupport ur not the only one with this issue. i’ve been having the same issue since 21 and it seems to have gotten worse. i wish i was exaggerating, but i literally cannot play 5 min in a park or garage game without my system shutting down completely
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414BallersEliteGaming
(@414GamingCo) reported
@2KSupport yall got some splainin ta do cuz why tf i keep getting error coded on my ****** build? Don’t happen for no other reason even made a ****** new one and works yall need to fix this shii im ****** pissed cuz wtf that’s y i ain spending no more money w yall asses now
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Bandemic B
(@heyo_brandnew) reported
@NBA2K @2KSupport y’all sure couldn’t fix our ******* stats for our wins in pro am. Y’all trash for that! We have 4 wins that didn’t even count lmao just like last year huh lmao @Ronnie2K
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Thе Мooṉ̲
(@CanaHarwell) reported
@2KSupport its still not working for me please help its past that time and it wont load
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Ben Mieszkuc
(@BMieszkuc) reported
@2KSupport Can U please hurry up and fix the 2k and Xbox servers on current gen series X, they have been down for almost 2 days and this is getting a bit ridiculous
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TENSAINEXTDOOR
(@tensai_al) reported
@2KSupport The game allows me to use all online functions but my 1 my career file. I even made a new one and that one worked. My original file with my player when i start it gives me an error message claiming i cannot get online it still is not working on this character
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TobyKiDD
(@theTobyKiDD) reported
@2KSupport I already did but when is that going to be looked at, where’s the live chat feature so I can get my problem sorted today not next week
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James Hall
(@JamesHa11) reported
@2KSupport @recklesballer Did you get this sorted? I’m having the same issue
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Jnb0118
(@jnb0118) reported
@ShahzebAwan_ @2KSupport Did they fix it? Bc i have the same issue
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Lock2k
(@BrowningBoy2) reported
@NBA2K @2KSupport EVERYTIME I TRY LOG INTO MY BUILD IT SAYS IT CANT CONNECT BUT WHEN I TRY ANOTHER BUILD IT WORKS FIX UR GAME JESUS CHRIST
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tyren
(@tyrennolimit) reported
@_LammyChopzz @2KSupport i keep lagging out of a park game their servers are ****