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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 2K Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 2K Games users through our website.
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Online Play (75%)
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Sign in (25%)
Live Outage Map
The most recent 2K Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Whitewater |
Online Play | |
 Hamburg |
Sign in | |
| Honolulu |
Online Play | |
| Converse |
Online Play | |
| Clearwater |
Sign in | |
| Edison |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
2K Games Issues Reports
Latest outage, problems and issue reports in social media:
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THEsoljatank YT
(@Lamondaeee) reported
@2KSupport I get kicked out of every single 2k21 next gen park game and it puts losses on my record, fix it.
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Washed Up Nobody
(@TheRealWashedUN) reported
@WWEgames @2K when we do get WWE 2K22 or 23 can we have a WWE Game that's doesn't softlock. Softlocking has been an issue ever since like 2k16 and it sucks.
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🤴🏾StrongWorkEllington
(@YB_FrankTheTank) reported
2K....y’all need to fix the shot meter expeditiously it doesn’t make sense I have 90 3pt rating and I’m missing wide open 3’s @2KSupport #NBA2K21
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Al Thomas
(@al_th0mas) reported
@2KSupport @Ronnie2K I have my ticket#7541549. I'm just trying to verify is it open or closed. There's no way to verify anything on 2kSupport website... I can't even login.
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Ozxne
(@Ozxne) reported
@2KSupport No need to its not just a me problem
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Odak Black 😬
(@OfashowZone1) reported
@2KSupport @NBA2K @Ronnie2K please fix my mamba mentality badge I already put in a ticket and the email out of nowhere got deleted
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Michael Montiel
(@Micbased) reported
Is this supposed to happen?? @2KSupport @Ronnie2K literally got team takeover after one shot... I know y’all just dropped a patch but this is literally unplayable, need to fix this or suspend these dudes.
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richie 🦦
(@Bigbank_richie) reported
idk if its xbox or 2k but i have never been kicked out of games this many times but im done . @Microsoft @XboxSupport @2KSupport FIX YALL ****** GAME ***** !
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DS
(@ChaSiuBaoDS) reported
@2KSupport Hi, I keep getting a “Settings corrupted” error when playing MyNBA mode and the game does not save properly. I’ve deleted save files and reinstalled the game but nothing fixes it. How do I correct the issue?
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T. Tommy Gunz Official
(@DegreeUnit) reported
@2KSupport I just wanted to say thanks for restoring my player. I had given up hope, but you all followed up on your word. Guys, if you've lost your player, trust that they are working on the issue. File a help ticket and follow up every 3 to 4 days.
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VEX
(@juanmorales7252) reported
@2KSupport so today my nephew erased my build. I created a ticket. I try signing into 2k support and I put email and password it says it’s wrong then click get password takes me to a page where it says secret password and nothing happens. I can’t see my request Bc I can’t sign in
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GDX 🩸
(@fashionpacks) reported
Another problem is the constant message you get when loading into the game, “Player File Corrupted”. It’s mad annoying and need to also be fixed immediately. @2KSupport @2KIntel
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🦍
(@gramzyypc) reported
@2KSupport My MyPlayer got deleted out of thin air. Fix your game and get me back my player I spent money on. My ticket is #7550299
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joe
(@JoeWilliams14_) reported
@juanmorales7252 @2KSupport Well the same thing happened to me and I’ve been waiting a month. They don’t know how to fix it and they’re too busy electing new city mayors to fix it
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Daniel Andersen
(@LitjFoxn) reported
@2KSupport @Dude_On_A_Diet @PGATOUR2K Its a issue all over the world, unfortunately.
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PROTEAN HOOPS
(@HoopsProtean) reported
@2KSupport Yes speaking with one of your representatives Sergio M. The issue is still happening with the error code after clearing the cache and restarting the game. Just waiting on reply in further investigation
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KBK🖤
(@KILLASB) reported
@2KSupport no just fix ur game pls
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joe
(@JoeWilliams14_) reported
@2KSupport will you ever bother to fix your game? Been a whole month and I’m still waiting to play it. No one cares about the next City Mayor so why don’t you prioritise the thousands of players builds you’ve wiped
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VEX
(@juanmorales7252) reported
@2KSupport When I submitted the request I got an email saying to send proof that my build was deleted and I replied on gmail but I don’t know if they received them? I keep trying to click on the link they attached to it but it makes me sign in I put my email and passsword but nothing
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Tim Sheils
(@timsheilsnba) reported
@2KSupport Oh, I got the ticket response! They're not helping me and refuse to get me in contact with a developer. They've admitted it's a problem support can't solve and want to give me MT instead. I'd like to speak with a developer
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2 Nasty
(@NastyAims) reported
@2KSupport @2KSupport everytime I play online in the city the game shuts my xbox series x off when is there going to be a fix or update for it I can't even play a full park game.
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Drewbii
(@Drewbii_Drew) reported
@2KSupport @XboxSupport when are y’all gonna fix people’s series X from shutting off in Rec, some park, and even practice! This is ridiculous
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Daniel Andersen
(@LitjFoxn) reported
@Dude_On_A_Diet @2KSupport @PGATOUR2K Yea, I got the same message after trying to submit a ticket.. "Have you checked our troubleshoot guide?" - Pretty sure when NO-ONE can sign in, theres a problem... If you are desperate you can play a local match on the offical courses though (altho no career mode)
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Technology and data Addict
(@Dude_On_A_Diet) reported
@2KSupport @PGATOUR2K Pc gamer and 2 friends in different parts of the county have the same issue
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KBK🖤
(@KILLASB) reported
PLS FIX THE BLUESCREENS EVERY DAMN STAGE GAME @Ronnie2K @2KSupport @Beluba WHAT IS THIS
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KBK🖤
(@KILLASB) reported
@2KSupport no just fix your game pla
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D Rob😎
(@__DR2) reported
@2KSupport Yall ever going to fix my problem ? Ticket #7546426
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Rich Homie Twan
(@Richhomietwan11) reported
@2KSupport hello. Is there an issue with the City? There is nobody in there playing just me
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Riese79
(@Riese_79) reported
@2K @2KSupport @2KDeutschland #NBA2K21 #2k I want a refund for this broken game. You screw me again with a bad Produkt, your AI is cheatin all the time, your game mechanics is simple you lowers my % and greens. Also you screw my build with your patches. I want refund ASAP
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Stephen Gonzalez
(@stevetsunami3) reported
@NBA2K @Ronnie2K @2KSupport ticket #7551034 i went through this process twice . It wont let me sign in to the account to see if you guys messaged me . Please fix