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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 2K Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 2K Games users through our website.
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Online Play (43%)
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Sign in (29%)
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Matchmaking (14%)
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Game Crash (14%)
Live Outage Map
The most recent 2K Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Gilbert |
Matchmaking | |
| Los Angeles |
Game Crash | |
| Whitewater |
Online Play | |
 Hamburg |
Sign in | |
| Honolulu |
Online Play | |
| Converse |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
2K Games Issues Reports
Latest outage, problems and issue reports in social media:
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bob
(@sportstalkbob) reported
@2KSupport @cavdarmert1 Been 5 days and I haven’t gotten any word from 2k... nice customer service
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🇺🇸🇮🇷پیام
(@TheLifeofP24) reported
@Ronnie2K Spent $70 on VC for my player , for him to get deleted. @2KSupport hasn’t replied , and when they did they basically said I’m out of luck. Was going to take it to small claims court, but seeing many people are having this issue class action might be the way to go.
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𝕂𝕀ℕ𝔾𝕀𝕀𝕍𝕖ℕ𝕠𝕄 🇵🇷
(@KVeNoM617) reported
@2KSupport hey, I'm having an issue with my build. For some reason, it restarted everything. I was at lv87, and now I'm back where I started.
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Anthony McCrary Jr
(@MacCity89) reported
@2KSupport @ShakeDown2012 @NBA2K I just want to know how'd it get closed and my issue was never resolved nor a refund for the $50 worth of VC it cost me😤.
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stefandoko
(@DoKeN94) reported
@Ronnie2K Hello Mr.Ronnie i have one big problem and no one help me..i informed yesterday that my ban has lifted up and in my steam account i a still baned i tweet here on 2kSupport but no one helped me i just want my account back to play i am waiting so may hours please help me.
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lagoanba
(@lagoanba) reported
@stickyfingersFR @2KSupport But this screen is zoomed to show the problem more closely .... do you have the PS5 version? Can you check if Broadcast TV cam has this LOD problem too?
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Gerardo León
(@fuenteovejuno) reported
@2KSupport fix the win the weekend: ultimate matches are not counted for xp.
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ramblenation2k21
(@fine3strambl3r) reported
@DaeSpence5 @2KSupport Next gen Xbox. It’s crazy how I get booted. Last night in the 3rd quarter of my career froze booted home. Today same thing just loading into the park got an error back to the menu. Crazy what’s goin on
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Perk
(@Perk_1k) reported
@2KSupport Not sure if you guys deal with this but when are they gone fix people leaving rec center during games and there not getting the L and other team don’t get the W?
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Giulio Golini
(@sanchogolini) reported
@2KSupport why the okc Thunder doesn't have their right coach on 2k? And also, it's impossibile to start a new mygm or similar with the full okc's roster, players like Maledon Schofield and Roby get cutted automatically...can you fix It?
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Ray Richards
(@SpartanJesus92) reported
@WWESuperCard @HelpSupercard @2K I like how I can email supercard/2k support about an issue I have had with the game I've been playing since SEASON 1 and go a whole entire WEEK with no response maybe it's time reevaluate whether I should even bother playing this game still
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derek beier
(@derek_beier12) reported
@2KSupport Okay. My new ticket is 7534336. Can you fix it now please?
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TR-Tansu28 🇹🇷
(@TR_Tansu28) reported
@xFredzzz @2KSupport It wasn’t about transfer it was about PS5’s auto-sync issue. Constantly getting that notification and I accidentally downloaded the past saved data than you know the rest.
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ross sanderson
(@gingerross11) reported
@2KSupport I was told 3 days ago it will be cloned immediately but you’ve done nothing. Every year there’s issues with your games
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bob
(@sportstalkbob) reported
@2KSupport @cavdarmert1 @2K How bout you guys fix your trash game. 2 my careers gone. And the money I spent on them
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C. B. Rioghbhardan
(@Rioghbhardan) reported
@ShakeDown2012 @2KSupport @NBA2K (#7417294) ticket been open a month. If I was a 'dedicated' player, I'm certainly not now. Customer service leaves something to be desired. Two builds snapped from existence after 2k's "shadow" patch for experience glitchers😩. I was legitimately playing the game.
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corcav22
(@corcav22) reported
@2KSupport Why was my ticket closed when the issue hasn't been fixed? Ticket #7442144. I've been waiting a month now. Please reply.
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DJ TALK TO ME NICE
(@DJFortyForty) reported
@2KSupport I have been trying to get my issue resolved for over a month and at this point I am fed up.
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Flightless
(@MightyPengiun) reported
@ShakeDown2012 @2KSupport @NBA2K November 19th Ps5 Ticket #7441587 Still haven’t gotten my 55$ worth of vc back for a new build that lost because of a “save error”
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♍
(@thedail3ynews) reported
@2KSupport. Fix my account and the connections because it's log out for no reason. Smh!! Xbox1 PinBarbecue295
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derek beier
(@derek_beier12) reported
@2KSupport Yes and the email didn’t help me. Can you get my player back because it seems like a lot of people have this problem. Why send a request if you can’t help me
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Sheldon Lee
(@SheldonLee1968) reported
@2KSupport When will you fix myteam account?
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🥶 SHOWTlllME 🥶🎯🔱
(@SHOWTlllME) reported
@2KSupport I fixed it and got to my email the same didn’t realize it I been playing 2k since 2k15 so how I know the email wouldn’t match but then y’all send a bot to talk to me instead of the agent again to help resolve my problem. That’s not right
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🥶 SHOWTlllME 🥶🎯🔱
(@SHOWTlllME) reported
@2KSupport I can’t believe y’all can’t help me with my ticket in a timely matter and the problem still not resolved. Like I went to the chat to was talking to a agent that told me to update my email which I did then yall send a bot to talk to me instead of trying to help me.
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pete
(@PeteChristmann) reported
@2KSupport having trouble with play now online. More than 10 games in a row I’ve had my opponent leave or “there are no remaining players”
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stefandoko
(@DoKeN94) reported
@2KSupport Please can someone help me with me account problem ???
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TR-Tansu28 🇹🇷
(@TR_Tansu28) reported
Friendly reminder to all if you get auto-sync / saved data problem in PS5 don’t do dumb **** like I did. Just lost my player and the other ones progression. @2KSupport said they will give the player back but it’s so easy in next gen to lose your player be careful.
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Connor Lucht
(@ConnorLucht) reported
@2KSupport I have proof of someone lag switching me out of the game, he did it twice and he’s a known for it in the past, what should I do?
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Tony Jackson
(@tonyjackson2005) reported
@2KSupport I’ve just put a lot of tattoos on my player spent over 40,000VC and they’ve disappeared off him. Are they not working as they should? Will they come back? I’ll be wanting that VC back if not.
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Sheldon Lee
(@SheldonLee1968) reported
@2KSupport 2K21 server down again?