2K Games status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by 2K Games users through our website.

• Online Play (100%)

Live Outage Map

The most recent 2K Games outage reports came from the following cities:

City	Problem Type	Report Time
Köln	Online Play	1 day ago
Paris	Online Play	1 month ago
Paris	Sign in	3 months ago
Montilliers	Sign in	3 months ago
Cumbernauld	Matchmaking	4 months ago
Flat Rock	Matchmaking	5 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

2K Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Indiana Zones (@tbandino34) reported 3 seconds ago

  Is there an outage???? @2KSupport

• 
  Hunter S. Tommy Jarvis (@JonasBarnes) reported 2 minutes ago

  @MarkinOut @2KSupport @WWEgames I finally got a response but it was basically like "Hey do all the things that you said you already did and upvote the issue here."

• 
  JDGaming (@jdgaming2025) reported 3 minutes ago

  @MarkinOut @2KSupport @WWEgames What’s funny is the crash is only affecting my primary account but my other accounts have no issues

• 
  GmbFlxxx (@gmbflxxxmma) reported 3 minutes ago

  @Jeremy_Reel @2KSupport I cant log into the game whatsoever it keeps freezing and crashing at the first menu.. press any to start then crash… an entire bug going on and 2k hasn’t made one statement… i didn’t download any damaged files and wasn’t banned. Wtf is going on

• 
  alan skelly (@breezyskells) reported 4 minutes ago

  @TbellyHq @2K Might be more compelx than the devs thought. We still have 2 dlcs to come though therefore maybe a patch is coming to fix the issue and maybe some sorry

• 
  Big Donk (@Heccasm9) reported 11 minutes ago

  @2KSupport how ******** does 2k27 have the nerve to crash the entire ******* game and then criticise me for "quitting"? your game crashed, there's a big ******* difference. How do you release the same ******* game every year but add new problems to it?

• 
  Reginald (@RegOfficiall) reported 14 minutes ago

  Can y’all fix fix it for Xbox series x? @2KSupport

• 
  Chuck Sams (@cdsamsjr80) reported 16 minutes ago

  My game on ps5 keeps coming up error. Never happened to me on any update. Is there something u can do to fix this? @2KSupport

• 
  Xavier Sanchez (@YupThatsVier) reported 17 minutes ago

  @2K can please fix the matchup system on rec

• 
  HeelKorey (@HeelKorey) reported 19 minutes ago

  @kingjamesmac718 @2KSupport I love how they ask you about the final outcome too. They resolved a problem for me last week, it actually getting to that point took days of back and forth. But that bit doesn’t matter to them.

• 
  Aren Jamir (@ArenJ61183) reported 23 minutes ago

  @NBA2KMobile @2KMobile @2KSupport this buffering issue is getting ridiculous. Since the Hometown Hues update, the network icon pops up after every 2–3 menu changes AND during games, making me unable to play,can't even touch the buttons .My internet is fine. Please fix this. ID: 1000096970536

• 
  Clarence Wilson (@TheClarenceExp) reported 28 minutes ago

  @CornellGunter_ @WWEgames @2KSupport is that patch to fix the online servers for Xbox and PlayStation gonna be up today so the game can stop crashing I really want a chance to get those persona cards in my faction

• 
  Dario (@LuisDarioTsaric) reported 29 minutes ago

  @YoClumzei @2K That was 1 glitch move and totally acceptable..you couldn't move like in the video for example..nobody wants to sweat every play either to score or defend..plus with all cheating devices and 2k doing nothing about it just imagine someone cheating dribbling like that on a 7'4 and shooting greens all day..sad

• 
  A⃖T⃖_⃖F⃖R⃖🏆4🇮🇹 (@Att_Fra) reported 30 minutes ago

  @Beluba @NBA2K @2KSupport Is there a known audio sync issue in NBA 2K27? The sound effects are delayed compared to what happens on screen — especially rim, net and ball sounds. This happens even in offline Play Now. Please look into this.

• 
  GHWWEFAN23 (@GHWWEFAN23) reported 32 minutes ago

  @MarkinOut @WWEgames @2KSupport sorry your having issues with the game and that sucks

• 
  Miguel 🇲🇽🏳️‍🌈🦋🐶 (@ItzBossTiime) reported 37 minutes ago

  Sooo… both my Switch 2’s updated #WWE2K26 automatically, and now I’m scared to open it. My main switch had the same amount of progress as my PS5 version of the game. 🫩 fix your **** @2KSupport. This is ******* ridiculous!

• 
  A_Salty_Opinionater (@A_Salty_Merican) reported 37 minutes ago

  **** you @2K and @WWEgames fix your ******* game. I should be able to play your ******* game after buying dlc without it breaking everything on pc AND my console. in what world should I be told to go **** myself because I gave you more money. oh wait thats been every ******* year

• 
  SurDaubs (@SurrDaubs) reported 38 minutes ago

  @paqmanrich @2K I gave them a way, but it'll kill their streamers.. Let us dislike teammates like we like them. 20 games, if youre getting 80% dislikes, you ONLY play with other turds into you play better, or quit. Like a misfit island. But too many will quit. Thats the only way to fix it.

• 
  TheMasterDJ (@DesmondBlouin) reported 40 minutes ago

  WWE 2k26 still isn't fixed on PS5, this is getting truly ridiculous. 2k is completely ignoring the people who want to play the game on PS5. This is pissing me off day by day, PLEASE FIX YOUR DAMN GAME. #wwe2k26 @2KSupport

• 
  George Savage (@SavageG81) reported 44 minutes ago

  @JasonCotto44122 @KASHMONEYJ1 Same @2KSupport please fix the problem pass issue it won’t let me purchase it.

• 
  Shock Wave Wrestling (@WrestlingShock) reported 46 minutes ago

  Yeh, it has now been down for a week and @2KSupport @2K has yet to fix #wwe2k26 ... still crashing on start up and can only play offline

• 
  The Thing (@BradBetteridge) reported 48 minutes ago

  @2KSupport @2K @WWEgames WWE 2K26 has been unplayable for days due to the acknowledged Patch 1.15 crashing issue. No timeframe. No answers about missed MyFACTION events, Persona unlocks, Ringside Pass progress or compensation.

• 
  Elisa Wallace (@EliWallace81) reported 49 minutes ago

  @Dominic0568 @2KSupport Message @keltechss on X he can fix this

• 
  The Thing (@BradBetteridge) reported 50 minutes ago

  @HomeLmc622 @WWEgames @2KSupport You’re definitely not alone. I’ve been locked out for days and tried EVERYTHING — cache clear, full uninstall/reinstall, etc. 2K have admitted Patch 1.15 is causing crashes but still have no timeframe for a fix.

• 
  JDGaming (@jdgaming2025) reported 53 minutes ago

  @CornellGunter_ @2KSupport I only found out you were aware of the issue after I tweeted you. Of course I am not throwing blame but this needs to be addressed that whenever there’s an issue we hear next to nothing regarding a fix or progress.

• 
  Weezie (@Weeziedaman) reported 54 minutes ago

  This company is money hungry they don't respond to messages. Gives you the run around in AI. And doesn't fix the issues. Like losing your whole profile and everything you've unlocked. @2KSupport

• 
  CandGoods (and Services) (@CandGoods4u) reported 56 minutes ago

  @MarkinOut @WWEgames @2KSupport game still broken on PC/Steam too. Sure would like to play the game that I spent $150 on🙄

• 
  A.J. Chase (@ajstinger16) reported 58 minutes ago

  @2KSupport @NBA2KMyTEAM hey I bought the hall of fame pass and didn't get my level skips or Shai or my VC.... Fix this. I have screen shots if needed.

• 
  Adrian Cadapan (@adriancadapan) reported 59 minutes ago

  @2KSupport error 56d85bb8 is back

• 
  Bohnz_Grows (@Bohnz_) reported 59 minutes ago

  @2K What in the actual **** were you thinking with @NBA2K 27....The running mate thing in MC is hot GARBAGE. The badge loadout was a good idea....the execution must be the worst possible. Pass acc does absolutely nothing once again. The graphics are like 5 years ago even on PC with high res texture packs. Locking FPS on PC to 60 server side causes countless problems in the online mode...Every single thing seems half cooked. The only thing I can think is that you tried to do something way bigger but couldn't get it done in time and left us with this...possibly the worst NBA 2K of all time. It's basically NBA Live 19.....