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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 2K Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 2K Games users through our website.
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Online Play (63%)
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Sign in (25%)
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Game Crash (13%)
Live Outage Map
The most recent 2K Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Los Angeles |
Game Crash | |
| Whitewater |
Online Play | |
 Hamburg |
Sign in | |
| Honolulu |
Online Play | |
| Converse |
Online Play | |
| Clearwater |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
2K Games Issues Reports
Latest outage, problems and issue reports in social media:
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AYCE♠️
(@AYCEWINDU) reported
@2KSupport I unlocked rebirth on 2k23 next gen and the rebirth option doesn’t show up when I try to make a new build. Is there a way to fix this?
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PeaceOfMind123
(@MissKeeyaShow) reported
@2KSupport It is not working
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hav0c
(@hav0cfanat1c) reported
Bought Mafia Definitive Edition 1 and 2 and regret it hard since @2K won't fix this broken PoS. Locked frames, stuttering, broken full screen that forces you to use V-sync even though i have a G-sync monitor. Ugh what a waste.
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puyy Fortnite
(@TileFN_) reported
@2KSupport @Jugganese Ticket number:10811294 why did all my progress on the game get deleted and I had no error what’s going on with the game.
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Dayeze
(@dayeze650) reported
@2KSupport can you please fix the palace intrigue main quest? I’ve gotten an A- 2/3 times & am on my last game, I’ve gotten an A- multiple times but every time it says the quest has failed after the my career game
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A$AP Drizzy
(@DreShotThis) reported
@NBA2K @2KSupport @Ronnie2K skill slot 2 not unlocking on my rebirth.. what’s to that? How do we fix it?
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Matt Trashner
(@Matt_Trashner) reported
@2KSupport while I was playing my career I got an update after I updated my meter and icons are not showing up. Any fix for this?
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Chris
(@chrisraptors420) reported
@2K @NBA2K @2KSupport Are you still working on my issue I'm gonna be adding the videos to YouTube.I got the videos????
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Torbjörn Andersson
(@et_andersson) reported
@2KSupport @2K Well, I did download that file... but since it was just a broken ZIP file (i.e. nothing I could run or even unpack), and any intended payload was probably not tested on Linux (kind of like the recent Bioshock update), I assume I'm fine.
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Daniel
(@itz_daniel_70) reported
@2K I get error codes in game every 30 mins and can’t complete a rec game without getting an error code it has happened to me 20+ in the pass day can u guys fix it pls I have a glitched build that u guys won’t give me a refund for or fix it and now I can’t even stay in a game
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eanders
(@donwan77) reported
@2KSupport I had problems with my codes to download for my VC for my team in 2K I bought the Michael Jordan edition is my ticket still open
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kunwar
(@2kSinghh) reported
@Beluba @NBA2K @2KSupport Please fix the palace intrigue glitch, it always says objective failed no matter what. Please patch this. The community is experiencing this alott and we need to grind my career for our builds. Please Patch this ASAP!!
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Trendy ⭐️
(@1TrendyGuy) reported
@XXkkingXX @2KSupport So I got mine fixed. I had to unequipe all badges . Then I did each badge section one by one. So I equipped all shooting then confirmed edit. Then went back and did it for each category. And now I’m not having the problem.
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zZV1D30Zz
(@VlD30S) reported
Lost my plus 4 badges from my character??? Wyd @NBA2K didn’t even glitch it ??? Wth bruh @2KSupport
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Younki Lee
(@younki_lee) reported
@2KSupport please please please fix the lag issue on MyTeam multiplayer games. It’s absolutely horrible. I have a decent internet connection with low ping count and still the movements and shoot timings are just atrocious. It’s just not playable. Any fixes coming out soon?
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jacxri♐️
(@jacxri) reported
@2KSupport I'm trying to contact you guys about my missing my players but for some reason it won't let me login into you guys website. Could you please respond.
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James
(@JamesScholes14) reported
@2KSupport Hello 2k I did the things that you told me to do and it keep kick me out of game and main menu but my Internet is all good and it's fast so I think it is your server keep kick me out so I don't dunno fix your game and server
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Edwin Iván Marrero Marrero
(@EdwinIvnMarrer1) reported
@2KSupport #10770066 It’s been 5 days 2K i want to continue with this player please fix this. I have tried everything, and now you guys aren’t responding either. This is horrible support
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sj wrld
(@sj3pointchamp) reported
@Zirksee bro you @EAMaddenNFL to be checked there’s been one glitch that’s been going on for a year now the freeze game glitch how do you allow that for another season of madden @2k drop a football game plz #packstrike
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Kadota
(@dakotareillyq) reported
Anyone who did any type of glitch or anything in 2k should lose their myplayer (I’m talking about the badge glitch & others)🙄@Ronnie2K @2KSupport @NBA2K
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Giovanni Willis
(@GiovanniWillis5) reported
@2KSupport Y’all plan on fixing this error code stuff going on with my 2k??
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wakka
(@wakka1988) reported
@2KSupport Is this the way @NBA2K fixes your customers' problems? Do you block them and fix them? ... unfortunate
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BK
(@FirstrateBK) reported
@2KSupport my game is glitched! i can not move past a game bc it says objective failed for not doing a highlight play when i do 20 a game but it don't count them! fix this please
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Bryan Shiloh
(@Shellomellow84) reported
@2KSupport When will you guys fix the bug that won't allow us to core badges after it says that we completed the challenge?
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yung sabo
(@yungsabotaged) reported
@2KSupport brought vc and then player was deleted and no vc please fix this
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Ryan jamieson
(@Ryanjam33938707) reported
@2KSupport I spent 60 quid on my my player build and the vc never arrived you guys need to fix this asap called PlayStation who seem clueless about the whole thing. Fox this!!!!!
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Springscm
(@Springscm1) reported
@2KSupport Any update on Ticket #10798306 About not being able to pass Control the narrative for not registering Games won or Highlight plays. Multiple players having the same issue it’s been already three days for me with this issue.
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James
(@JamesScholes14) reported
@2KSupport Hello 2k I did the things that you told me to do and it keep kick me out of game and main menu but my Internet is all good and it's fast so I think it is your server keep kick me out so I don't dunno fix your game and server
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wakka
(@wakka1988) reported
@2KSupport 9 days without solving my problem with the content of Michael Jordan edition with ticket #10738827, and now I can't access the @2ksupport page either because my user is blocked
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Orse
(@Orse76) reported
@2KSupport Animations aren’t saving for me on 2k23 next gen, had the same problem last year. I don’t know how yous go each year without fixing these small details