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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 2K Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 2K Games users through our website.
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Online Play (78%)
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Sign in (22%)
Live Outage Map
The most recent 2K Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hamburg |
Sign in | |
 Honolulu |
Online Play | |
| Converse |
Online Play | |
| Clearwater |
Sign in | |
| Edison |
Online Play | |
| Edison |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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2K Games Issues Reports
Latest outage, problems and issue reports in social media:
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PHlLY
(@Philpottttttttt) reported
@2KSupport I’ve been waiting all day for my VC to arrive and haven’t been offered any form of compensation. Such terrible customer service, and then this tweet gets posted halfway through my supposed wait time. I’m shocked people aren’t being offered a handful of packs or something?
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almighty_sha__
(@almightysha21) reported
@2KSupport @CodyClaymore Y’all ever gonna take a look into it? It’s been a problem since 2K20
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Keshawn Key
(@almightykey45) reported
@CQThatzWho @2KSupport @russisthegoat0 brah fr. why don’t they announce that they got a problem and let people know
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jerm
(@jeremiahoIiver) reported
@2KSupport cool! i hope y’all find a fix as fast as y’all can cause i hate having to start a new season every time another one crashes :/ been happening for a few weeks now
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sav_wolf
(@sav_wolf) reported
@2KSupport Fix VC for nba 2k22 i have made a purchase and have YET gotten my VC
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Shamsiddin Crews
(@BigDog_SprayEm) reported
@2KSupport I need my money back from the vc bro it’s over charged me and didn’t even award the vc fix this problem
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Faded™
(@EaZy_SynDA) reported
@2KSupport I keep getting the error code 727e66ac , I reset both internet and system and I checked the website for status and everything is running. I’m on ps5 playing the current gen NBA 2K22. Everytime I load into the neighborhood it pops up. Just finished a game too.
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Zamino.acid
(@zayjuggs) reported
@2KSupport Lmao 2k been out how long still having VC issues. Beyond me ppl still buying VC tbh
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Dawson
(@DawsonL45) reported
@bryan_haines @2KSupport I’ve been waiting 25 hours and got the same automated replies you did, are y’all ever gonna fix it?
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Brandon Stewart
(@StewieFranchise) reported
@2KSupport I love how the response is “Wait 24 hours and clear the cache” we you have no issue taking the money for VC…Now if everyone everyone decided to dispute the charge for product they did not receive it would be different a story though….#DoBetter #nowondermaddenisatea
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Easton Clark
(@HedgeEaston2k) reported
@2KSupport this is bs, 65 dollars and received nothing, 2 tickets opened and not a response, about to be reported to the BBB, send me my codes now!! Past ridiculous, sure take my damn money, 24 hours no vc, but my money is took in 3 seconds, fix your servers and send me my VC NOW
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Fendi Tv
(@FendiTv3) reported
@2KSupport I’ve filed a issue alr also
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Dawson
(@DawsonL45) reported
@Claystation98 @2KSupport fix it bro it’s happening to me too and y’all keep hitting me with automated replies
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A Random Sniper
(@ARandomSniper1) reported
@2KSupport When are yall fixing this problem? Yall realize tomorrow is a HUGE day for myteam right?
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𝕿𝖄𝕷𝕰𝕽
(@vByzin) reported
@2KSupport @Ronnie2K fix up people out here getting scammed out of vc even I just got scammed out of 75k
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Edwin guzman
(@Thomaslang2000) reported
@2KSupport I have not received any vc since yesterday its been morw than 24 hours and your support stopped contacting me like what. Close the store until you guys find out the problem
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A Random Sniper
(@ARandomSniper1) reported
@2KSupport Tomorrow is a HUGE payday for nba 2k22 so yall better fix this fast
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Shamsiddin Crews
(@BigDog_SprayEm) reported
@2KSupport @russisthegoat0 Fix the problem bro
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Lord Kingmak
(@LKingmak) reported
@2KSupport @HeyyournameH1 W2k22 not working
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Folksy tha Barber
(@Darnell43316878) reported
@2KSupport how do I create an account password? I've sent emails regarding VC I PAID FOR AND DIDN'T GET. I sent my receipts and account info correctly. I have no idea how to login to my account to resolve the issue
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TheGeneral
(@WhoIsTheGeneral) reported
@2KSupport Yea no problem but this is unacceptable saying wait 24hours is a false narrative to push especially when proof shows even after 24 hours i still havent received anything not even a email back. I hope you guys have a way of compensating because this isnt cool
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KingJ
(@Nellynell8793) reported
@2KSupport @w0rk0utm0nster1 Can you help me out. My ticket number is Ticket #10251993: VC Issue
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tvriqo
(@tvriq0) reported
@2KSupport @NBA2K CAN I GET MY VC PLEASE!? it’s been like 5 hours since I’ve submitted a ticket and nothings being done. Fix your game please
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Fendi Tv
(@FendiTv3) reported
@2KSupport ive filed a issue with my vc could u get to me as soon as possible my GT is vSpryte DF if any information needed
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MikeS
(@MS2202) reported
@2KSupport do you ever plan on making an update to fix the crashing issue with the civ six gathering storm download on Xbox? The game is basically unplayable. Please fix!
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Shamsiddin Crews
(@BigDog_SprayEm) reported
@2KSupport Bro put my money back until you fix this
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rtnque
(@rtnque) reported
@2KSupport 2k I just purchased 5 dollars worth of vc with the remainder of my money on my gift card and I have not received my vc pls help me fix it
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Hardy
(@newstovewhothis) reported
@2KSupport Already did! (#10254104 and #10254207) I think yall can see that most of people replying to you have already submited tickets so it’s an issue in game and you probably need to warn people until it’s fixed.
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KingJ
(@Nellynell8793) reported
@2KSupport I am having issues with my VC as well. I purchased about $154 worth of VC. It’s been over 24hrs and I have submitted a ticket. What’s the next step?
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Hardy
(@newstovewhothis) reported
@2KSupport I’m curently in the support website logged in and only responses are the automatic ones that came back the moment i sent the ticket. Since the automated response didn’t solve any issues but only asks to specify the details, what should I do to resolve the situation?