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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 2K Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 2K Games users through our website.
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Online Play (43%)
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Sign in (29%)
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Matchmaking (14%)
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Game Crash (14%)
Live Outage Map
The most recent 2K Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Gilbert |
Matchmaking | |
| Los Angeles |
Game Crash | |
| Whitewater |
Online Play | |
 Hamburg |
Sign in | |
| Honolulu |
Online Play | |
| Converse |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
2K Games Issues Reports
Latest outage, problems and issue reports in social media:
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Prospect AP
(@Prospect_AP) reported
@2KSupport My Myplayer has been corrupted and is gone I need your assistance to fix my problem please help me out 2K Support
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easymoneyzerbo
(@pinettomagico) reported
@2KSupport Yeah you got back to me but you ain't fixed the XP problem!
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Strife Legend
(@2k_AlmightySP) reported
@2KSupport @Beluba @LD2K I know from experience the only way to boot people or hack in any way is to first take host of the game, I believe the only fix is to end the game the moment the host is changed or it starts migrating, im not sure, I never cheated in 2k like this.
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🖤🐍
(@GMGKIOUS) reported
@2KSupport @FlawlessGangKB @Ronnie2K Man just fix the ******* game
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bbrruuhh
(@analcancur) reported
@2KSupport My friend and I can't access the online services of Borderlands the Pre-Sequel (Epic Games) Are you servers down by any chance? It gets stuck on "creating online session"
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Zuew
(@xZuew) reported
@2KSupport I cant get a ticket number I wasn’t signed in when I submitted them can u just fix this already Jesus Christ
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Grant Mauluka
(@GrantMauluka) reported
@2KSupport Made a ticket, haven’t heard anything back. Now not working with tissot either. 100k+ Fans and vc not added for rising star game. Decent start to next gen 👍🏾
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Reflexx
(@dabest392) reported
@2K FIX UR GAME
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Trell
(@YoungWolf2103) reported
@2KSupport Can y'all bring back body length on my player and create a playerl, cause my player looks weird with a long torso. And fix the wingspan, when I'm adjusting the wingspan the shoulders also adjust. Can y'all fix that please and thx you.
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Strife Legend
(@2k_AlmightySP) reported
@2KSupport @Beluba @LD2K It's not about him, its the fact that it's happening that I wanted to report to you guys and the 2k community. Hackers have been a huge issue for years, far worse than modding which was the only real defense against hackers on other games, as for 2k, its different
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vinny rama
(@VRamaIV) reported
@2KSupport @2K I tried this of course. I went through every trouble shooting that support link told me to. They just closed the ticket saying "we can't tell you when we will get back to you and to check Twitter"- I don't even want a refund but how is that not offered. Just have a broken game.
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Blake Gamsky
(@the_otherBG) reported
@2KSupport Just an FYI, still no response. I’ve already made a new player and grinded him up to where my lost player was, while waiting for a solution. This is why my original tweet said y’all need a better customer service option
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Young Don
(@young_LEGND1) reported
@2KSupport @NBA2K can’t believe you guys released a broken game for everyone to get. I can’t even play the game and get error messages and I couldn’t get a refund from PlayStation. Can’t even give me my money back for a broken game.
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D_B_O_B_34
(@DBOB341) reported
@2KSupport Has anyone ever actually had 2K support resolve the problem for them??? I feel like you get to a certain point and at which time 2K seems to shut down all responses prior to fixing the issue has anyone else had the same type of experience with 2K support?
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Joshy👳🏾♂️
(@TwinXityJoshy) reported
@2KSupport I can’t sign in to access live chat My ticket # is 8313414
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ForeignBoi🌎☄️💕®️
(@VloneVirginVert) reported
@XXSuperKoopa @2KSupport Any updates on this problem?
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Stop buying 2k
(@rand0mburn3r) reported
@2KSupport @BrandonSenior13 Yea y’all are recital more tickets because this game is ******* broken stupid
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rashadd
(@Isthehousebrur1) reported
@2KSupport FIX WACKY WEDNESDAY
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Justin Johnson
(@playboi_jus) reported
@LD2K @NBA2K @2KSupport remastered 2k16 hear me out, next gen is going downhill and we need something to bring the whole 2k community back and 2k16 will just turn off the 2k20 servers so we don’t lag as much and we don’t care about if we loose our saved data because we’ll just all grind again
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Isaiah 🃏
(@Razzledazzle_12) reported
FIX YOUR LOADING SCREEN WHAT IS THIS 2k17 ALL OVER AGAIN???? @NBA2K @2KSupport
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vinny rama
(@VRamaIV) reported
@2K I bought pga 2k. Love the game. I am unable to play online without being disconnected. Followed every single shooting option. Every other game works and internet is great. Customer service has no solution and didn't even offer a refund for the unplayable game. Please help.
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RyanT
(@RyTurns) reported
@NBA2K @Ronnie2K @2KSupport day 2 of tweeting 2k until they fix zens and actually put pride into their games. It’s unplayable
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Westy
(@Paragonjunkie) reported
@2KSupport what’s happening with BL3?? All guns showing much much lower damage than 24hrs ago? Could this be a server issue? I see nothing about updates...#BL3 #Borderlands
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L-Ville
(@LVille10) reported
@GoogleStadia Another month is passed...we don't have yet an official statement by @2k about #NBA2K21 issues and a timeline to fix the game. Can we ask for a refund? Game is now unplayable..an NBA2K edition has 12 months life, and now after 5 months the game doesn't work properly...
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Zuew
(@xZuew) reported
@2KSupport I just submitted it please help me fix this it’s ruined my team for me 😞
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SquishedGamer
(@SquishedGamer) reported
@JRiley_Sing @2KSupport I am a streamer, and my broke down xbox i have had for less than 2 months is just sitting there unable to use until xbox decides to fix it. I have lost 4 days of streaming money all ready. They dont care. #xboxisajoke #xboxsupport
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Chip
(@_ChippyChoppy) reported
@2KSupport are you currently having server issues? my friends cant log into the shift servers
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Timothy Ray Brandon
(@TBrandon84) reported
Going from @2K All Pro to @EAMaddenNFL is....omg....2k has it's issues no doubt but there is zero reason why this game, a 13 year old game, should play better and smoother, giving you a better football experience than today's game.
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Brian Fennema
(@sleepyb13) reported
@2KSupport Filled it out, haven't heard back yet. What is the normal wait time for a problem like this? It seems to me like a bug that should be fixed easily. Wouldn't want to have to return the game because I can't play with my favorite teams beat up roster.
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Anthony Garcia
(@TonyGarciaCapri) reported
@NBA2K Why is it that we have 6'8 and 6'9 Centers. They're PF. Look at all the Centers in the NBA are 6'10 and higher. Not alot of Centers shoot from the outside for 3's. Gotta fix that glinch @2KSupport