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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 2K Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 2K Games users through our website.
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Online Play (54%)
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Sign in (31%)
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Matchmaking (8%)
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Game Crash (8%)
Live Outage Map
The most recent 2K Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Sign in | |
 Deer Park |
Online Play | |
 Rivas-Vaciamadrid |
Online Play | |
 Red Deer |
Online Play | |
| Glastonbury |
Sign in | |
 Morteau |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
2K Games Issues Reports
Latest outage, problems and issue reports in social media:
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ll Diversed ll
(@_diversed) reported
@2KSupport why aren’t contacting me back. I still can’t sign in
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i would swallow meg thee stallions phlegm
(@niggabootysex57) reported
@ottid_uit @2KSupport a permanent fix for me was Ye, I had same problem, I fixed it, follow these steps: 1.Press Windows + R 2.Type %appdata% and press Enter 3.Find 2K Sports and go to NBA 2K21 4.Open VideoSettings.cfg 5.Find "WINDOWMODE" and set the 0 next to it to 2
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2k21RTB
(@2k21Rtb) reported
@2KSupport @Baberto8 Did they solve your issue ?
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vdr
(@itsVDR_) reported
@2KSupport Hey, one of your agents replied to me. But he didn’t solved my problem, we start talking and he’s not answering anymore. I already send the unedited video, send everything about my build, made the replacement file, all y’all gotta do is overwrite the file. Ticket #8878499
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Trending
(@Trendin31375995) reported
@deowazy @2KSupport Hello I had similar issues like this but when the support system failed I contacted Unihackspyy on instå, they were able to unban me..
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OffMeRocker
(@BlootcherF) reported
@2KSupport PC players are losing their My Careers on epic games port. Crashes and the inability to launch has been going on for more than a day now. At least acknowledge the issue…
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Raman Topp
(@RamanTopp) reported
@EugeneClips @2KSupport Having the same exact issue on my end, I've tried 4 ways to fix it but NBA 2K21 is the only game in my Epic Launcher that has this issue :/
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Szentesi Ákos
(@akos_szentesi) reported
@altaccout1 @2KSupport How you fix that?
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yBxrla-
(@bxrla) reported
@2KSupport can you help me with my problem please?
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Alvaro
(@AlvaroAR_97) reported
@ottid_uit @2KSupport I was having the same problem. Thanks!!!!
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aaron
(@aaron76500147) reported
@2KSupport why is the epic games launcher not letting my 2k21 start? me and many other people are experiencing the same problem. it starts and then immedietly closes, if i lose my in came character i am going to be frustrated because i recently spent $50+ on this game
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TheRealGlenn
(@Goomba_81) reported
@2KSupport why cant i sign in using the companion app my2k21 for switch?
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yurr
(@DonovnAnderson) reported
@2KSupport I had waited 14 days and still no response y’all banned me for something i didn’t do my brother did the glitch on my account #8795365
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Rawsoto
(@Rawsoto1) reported
@2KSupport @Wahab10436202 Help me pls it’s been almost a week it won’t let me sign in to 2k support #8871946 pls pls help me I’ve been crying in bed for the past week I need 2k I was just playing 1v1 court to stack up my Vc for mascots
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Chrispy Bacon
(@7Chris_P_Bacon) reported
@2KSupport My Career Data is missing since sunday after my Game crashed. No answer till today. Ticket #8880770 please help me out With this issue.
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Max Dosad
(@DosadMax) reported
@2KSupport why does 2k21 still stop counting over 1023 3’s made? This has been an issue for years now! Pls fix!
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alex
(@altaccout1) reported
@2KSupport I just fixed the glitch that would crash the game on launch through the epic games launcher and now all my players are gone. I had a 91 overall and it’s gone. Help
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kthastrom@gmail.com
(@kthastrom) reported
@2KSupport whenever I try to load up nba 2k21 on my pc (epic games) it just closes and when I somehow manage to get into the game it closes randomly mid game, others are having the same problem what’s going on?
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Ömer Ege Kilitçioğlu
(@EgeKilitcioglu) reported
@2KSupport I know you are very busy, I understand you, but I have been waiting for your answer for 6 hours, could you please look at my ticket? Let the problem be solved and I won't bother you any more, you will help other people faster. Ticket number #8880622
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alex
(@altaccout1) reported
@2KSupport Can you please get someone to help me fix this issue i’m having. I’ve spent money on this game and you are pretty much taking it away from me. Please help get my player back. I’ve submitted a ticket. #8892645 No one has helped me yet.
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Mem
(@mmphsc) reported
@2KSupport please fix my issue ticket #8888997 please
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Lennart Schwarz
(@LennartSchwarz7) reported
@berkekaan_bk @2KSupport Pff. Same. Player is gone without any sign of Error
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Mem
(@mmphsc) reported
@2KSupport please fix my issue ticket #8888997 pleaseeee
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Dravo
(@StillDra95) reported
@2KSupport I can’t play nba 2k21 next gen without it crashing for the last week . I sent a ticket and you guys literally did nothing and deemed it as solved . Such terrible customer service
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💯Dee💯
(@DxmmyGotClout_) reported
@2xxBc @2KSupport Bro I got da same problem it been 2 weeks
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Kavin
(@__THE_MIB__) reported
@2KSupport i submitted my issue please do as soon as possible.....Not only affected by me...also several friends in my surroundings affected......#Fixit
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krogh4
(@krogh41) reported
@thenameisyow @2KSupport @thenameisyow have you tried as soon as you open the game then go into google, so it starts in window mode? it worked for me. i think its a problem with full screen mode atm...
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Fai9al Alfailchawi
(@al_alfailchawi) reported
Whats wrong with the loading screen i have install the game maybe for 3 times and still the same problem happen with me !!! @NBA2K @2KSupport
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Air Jordan23
(@Jjmiamiheat) reported
@2KSupport @Kpop_minipanda my guy I have done a tocket when are you going to fix it like you just need a ticket can you fix teh many problems that you are having with epic like custom team things in my team and opening the damn game
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Trending
(@Trendin31375995) reported
@2k21Rtb @2KSupport Hello I had similar issues like this but when the support system failed I contacted Unihackspyy on instå, they were able to unban me..