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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 2K Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 2K Games users through our website.
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Online Play (43%)
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Sign in (29%)
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Matchmaking (14%)
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Game Crash (14%)
Live Outage Map
The most recent 2K Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Gilbert |
Matchmaking | |
| Los Angeles |
Game Crash | |
| Whitewater |
Online Play | |
 Hamburg |
Sign in | |
| Honolulu |
Online Play | |
| Converse |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
2K Games Issues Reports
Latest outage, problems and issue reports in social media:
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Carl Hunt
(@Carbon00ace) reported
@2KSupport I HAVE MENTIONED THIS SEVERAL TIMES! THIS IS ABSOLUTELY RIDICULOUS THE LEVEL OF SUPPORT THAT YOU OFFER. 25 DAYS OF AN ONGOING SIMPLE FIX TO A KNOWN ISSUE
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OG_1970s_Gamer
(@Slipkid6975) reported
Why can’t I use my playbook in online modes for the next gen version of the game? Is this a known issue? @NBA2K_MyTEAM @Beluba @2KSupport
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Jaden Cortez
(@jaycozzzy) reported
@2KSupport My game won’t let me connect to the servers. It never gave me a prompt to sign in under a 2k account.
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SpeezBands
(@Speezy_Tv1) reported
@2KSupport still waiting for a response to my ticket about my nba league pass code not working. Can I please get an update asap
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tweet (OPEN FOR VC/BOOSTING)
(@hfleet03) reported
@2KSupport it would be nice if you could email me back to help me result in my issue. my ticket number is #11116178
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Itz_Just_Ej1017
(@Eazy_Baby1017) reported
@2KSupport You guys need a real person to help because this not working at all
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Nlmbj
(@Nlmbj2) reported
@Carlfolks334 @2KSupport I was havin the same problem are ya players there my **** was sayin prospect it basically reset all my players to default once I loaded them up tho everything was there jus had put it back on them
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Ayomeech
(@MrKoolAidStains) reported
@2KSupport that load screen has got to be fixed, your game crashed and I'm trying to load back up, only to have to restart my game over and over and fix my settings. Which is wasting more of my time. I wish your game was as good as your support team.
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Kevo Star (aka Kevo Smith)
(@KevoStar252) reported
so nobody with @2KSupport @2K is going to assist me with my issue of purchasing MICHAEL JORDAN EDITION of 2k23 online and not receiving my content
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Kellen
(@KelloggHere) reported
@2KSupport Ticket #11102319 it’s been 3 days man. Support not even doing they job game broken btw core badges messed up to need my money back
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Leslie nicholas
(@pryncnick) reported
@2KSupport You keep saying wait for a reply, it’s been 5 days without a reply just keep giving me automated responses. I’ve been waiting and submitting what it asked for. I need a real person to send me an email not an automated response to query my issue!!
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Kevo Star (aka Kevo Smith)
(@KevoStar252) reported
@2KSupport so whatI've learned about 2k is buying this game digitally is a scam don't buy 2k online its bullshit @2KSupport doesn't assist with anything they are horrible at their jobs customer service is horrendous. I purchased 2k23 MJ edition and i still dont have my what comes with 2k
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QUICK A7
(@A7Quick) reported
@2KSupport Hi I am having problem with my jump shot creator when I try to save couldn’t save idk why can you guys help me ticket number #11120460
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kingtigero296@gmail.
(@kingtigero2961) reported
@_Tyzelr @2K Can someone please fix the Karl Beam Photo quest glitch? He's not there so I can activate it.
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Leslie nicholas
(@pryncnick) reported
@stanback_jordan @2KSupport Aye bro I’m going through the same problem right now I’ve been waiting 5 days!!
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MOST HATED NEPH
(@MOSTHATEDNEPH) reported
@2KSupport fix my ticket man its been two whole weeks
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Cream
(@Runmy_BREAD) reported
@2KSupport I’m going on 5 days at this point on my ticket come on 2k people pay so much money for your game and y’all can’t provide simple customer service the console I play on provides better customer support to billions of people and y’all only have 2k. Ticket number 1109767
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iTemper
(@iTemper_) reported
@2KSupport can we resolve my problem ticket number is #11060940
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Itz_Just_Ej1017
(@Eazy_Baby1017) reported
@Ronnie2K @2KSupport what are you doin about the codes that are not working for league pass !!!!
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Lamar
(@TbeJungle) reported
@2KSupport It won’t let me sign in I’m new to this 2k support
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Torbjörn Andersson
(@et_andersson) reported
@2KSupport But you're not answering it, you're just closing it as "solved" every few days. The Linux version of BioShock Infinite has been broken for a month. Your support page for it is hopelessly out of date. At this point, I just want a refund, since the game I bought no longer exists.
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OneOhOneSeven
(@SoVeryRare1017) reported
@black_massiah @2KSupport Same exact issue
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🌃
(@30go0) reported
Wtf is wrong with ur stpuid fking game bro i just lost to a 67 ovr while 90 ovr the dude was fat post mf FIX UR MF GAME @Ronnie2K @NBA2K @2K
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Lamar
(@TbeJungle) reported
@2KSupport It won’t let me sign in
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Leslie nicholas
(@pryncnick) reported
@2KSupport I’ve been patiently waiting 5 days now for a response about my build!!!!every time it’s well look into well look into it no response. Idk what 24/7 service this is. At this point might as well issue me a refund for my Vc so I make a new build!!! Ticket #11111183
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Marcus Gordon
(@CoachG_OL) reported
@2KSupport is horrible smh. Submitted so many tickets and no fixed issue because of the “high volume” of tickets.”
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Torbjörn Andersson
(@et_andersson) reported
@2KSupport @Jamison16718207 I have to say that while I haven't opened any duplicate tickets, it's sorely tempting to do so. You keep closing mine (#10663892) as "solved" without comment, even though you haven't done a single thing to actually solve the issue.
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Faizul Hasan Ansari
(@AnsariFaizul) reported
@jd_justdial @iyerramani Hi I am Your Customer But Have Issue with your services without inform me charged at least @2k so i want discontinue to your services kindly remove our subscription. Cz i am unbale to more pay. Also U have to contact on my No. +917905573179.
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ًَ
(@TaIkMoney) reported
@Beluba @Ronnie2K @2KSupport catch and shoot is broken, it messes up your shot or something. i was shooting great with it off, cut it on to gold and started shooting bricks, took it back off and was back to automatic. yall gotta check it or sumn
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year☀️f21
(@Lvxly) reported
@2KSupport my 2k is glitched. Every my player gets corrupted. I’ve had this problem since day1 I have been communicating with you guys and nothing is being fixed. I would just like a refund.