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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 2K Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 2K Games users through our website.
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Online Play (80%)
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Sign in (20%)
Live Outage Map
The most recent 2K Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hamburg |
Sign in | |
 Honolulu |
Online Play | |
| Converse |
Online Play | |
| Clearwater |
Sign in | |
| Edison |
Online Play | |
| Edison |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
2K Games Issues Reports
Latest outage, problems and issue reports in social media:
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NBA 2K22 *** & TRASH
(@Morpheus2769) reported
@NBA2K @2KSupport 2k fix the corrupted game issue!!!! So people can play this game! You also need to fire your developers of this game starting with Mike **** and Ronnie 2k than work down the list!! You also need to care about your customers! Yes us the people who are keeping you in business…
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xMuRKeMzZ
(@xSTr3eTzDaGodx) reported
@2KSupport no i want them to fix the game
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WillyWil
(@WThaGreat) reported
@NBA2KMobile @2KSupport Go **** yourselves and fix the console version
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NBA 2K22 *** & TRASH
(@Morpheus2769) reported
from
Scranton, Pennsylvania
@2KSupport tell me 2k how can you wipe out your entire Xbox series x to factory settings and delete everything and than reinstall that piece of trash NBA 2k22 next gen and all your files still corrupted? Please tell me how ? Fix you game 2k! I demand my money back!!!
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Ethan Schmitz
(@E_Schmitz26) reported
@NBA2K @2K @2KSupport You need to fix a bug in team practice where the trainers won’t pass me the ball back in the free throw golf drill. I waited and pressed X for a few minutes but I eventually had to quit the drill. (Current gen)
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Slizz
(@Slizz_717) reported
@2KSupport problem with 2k app
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shawnny _rotten🇺🇸🇺🇸🇺🇸
(@shawnny_rotten) reported
@NBA2K @2KSupport Fix the lay up issue Why is a 3 pt shot more likely to go in than a lay up? #NBA2K22
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Steven Friel
(@DCFCpFBazinga) reported
@2KSupport #NBA2K22 any way to fix the menu saying you have new clothes when you don't I think I was messing around with new builds so it said I had new items I now no longer have them as I deleted them and back on the main build says I have a new item when I dont
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RMG EPIC
(@EpicRmg) reported
@NBA2K_MyTEAM @2KSupport why am I getting error codes saying I can’t connect to your server I can’t play myteam
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Westley markus
(@Westleymarkus) reported
@RealBigAllery @2KSupport I had similar hacked issues not until MALVIN_CRACKER on Instagram helped me recover my account
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black_bear
(@blackbe28673097) reported
@2KSupport The official website customer service doesn’t understand what I’m talking about, my story, mission, reward part is missing Still didn't handle it for me
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NWO Fiend
(@NWOFiend) reported
@2KSupport Can I just get a refund? Ticket #9430783. I'm done with XP not tracking constantly when the servers crash and the game boots me out. No point to keep playing when it doesn't save so I'll make it simple I don't want help I want a refund. How do we make that happen?
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Gabriel Enrique
(@Gabriel36314963) reported
@2KSupport It did not work. I started a new career, won the NBA title AGAIN and then the same thing happened. I went to play my first game second season and the same error appeared. And now I can't load mycareer file. Thats absurd!!!
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Pokkia On Fortnite
(@PokkiaF) reported
@2KSupport man idk maybe it's just my bad wifi or something like that but: I opened a ticket for my issue in 2k18, but once i wanted to see if there was any response i needed to make a 2kSupport acc. Here's the catch: Everytime i try to make an account half the website goes grey
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BIG SHAQ
(@HazzardPBS) reported
@XboxSupport @2KSupport y’all really weak for this man. Smh a month working on this fix …
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Baby Groot
(@Babyxgroot79) reported
@2KSupport This game is something else..since 2k21 I've lost a player an my system shuts off .an received no help or my lost player...2k22 same issue after following all there instructions..been putting in tickets for 2k21 an 2k22 lost money an can't level up because of the system shut off
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Gettuse
(@gettuse) reported
@Nanocopzkickz @2KSupport lmao that’s tough, I have the same problem but they told me that they’re working on a fix and don’t have a timeline.
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supa fly
(@12eazy) reported
@2KSupport Has anyone actually gotten their issues resolved? I created a ticked and responded here for back up and still got no response. If this 9247626 case doesn’t get resolved I’ll never do business with 2K again.
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Евгений Карпов
(@YevgenyKarpov25) reported
@2KSupport Please help someone to solve my problem.
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Christopher Dennis
(@chrisb5987) reported
Just here wondering why @NBA2K @2KSupport @XboxSupport can’t give us a update on why are consoles are powering off and how close they really are at solving this issue but they’ll post stuff about the game that we can’t fully enjoy without worrying when it will turn off.
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black_bear
(@blackbe28673097) reported
@2KSupport @NBA2K The official website customer service doesn’t understand what I’m talking about, my story, mission, reward part is missing Still didn't handle it for me
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DCH_DCaptainHawk
(@DCaptainHawk) reported
If anybody is having connection issuess with games in the city on any console for #NBA2K22 U need to do some port forwarding in your router so it's funny that @2KSupport does not know how to fix error code 56d85bb8
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Onni Vuorio
(@OnZa_FIN) reported
Is it a known issue that @NBA2K_MyTEAM is missing all the graphics? Cards, advertisement etc. All cards in collection without player pics too.. same for market. @2KSupport #NBA2K22
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Saturno S. Mercado
(@Narcist1) reported
@2KSupport Are you close to having a fix with @XboxSupport ? This is ridiculous now. I'm tired of trying to get out of the draft combine only to have my system shut off.
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THE GEM💎
(@DollaSignG) reported
@2KSupport please Refrain from slow customer service assistance. i have waited. it’s been days. i don’t have the patience anymore. you guys @2KSupport do not barely have a 2K Virtual Chat I can use. there’s no help, & my player file was corrupted @ your fault so NO. #help
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Marshall McNatt
(@McnattMarshall) reported
@2KSupport @2KSupport I have had ticket #9301234 open for a week and have gotten nothing but daily auto responses. Please review the actual details and fix the glitch.
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shawnny _rotten🇺🇸🇺🇸🇺🇸
(@shawnny_rotten) reported
@2KSupport Y’all need to get real- WTF is the deal with lightly contested lay ups or near the basket shots?? These shots are impossible to sink- Yet cats be bombing 3s left and right!! Makes No sense- Fix this crap- Headset communication should not be allowed in the Rec
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Aviance
(@realaviance) reported
@Hxrmony2k @2KSupport Your gonna be waiting a while. I have the same issue and put in a ticket on Wed. Had to be escalated and I haven’t heard anything since.
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Crypto Mar
(@47MoreMoney) reported
@2KSupport I was idle in the city NBA 2k22 PS5 and went back into the menu and now cannot load my mycareer without it crashing. Error code: CE-108255-1
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Flex
(@Flex52037173) reported
@DoubleH_YT @NBA2KonReddit Should not matter what your overall or level is bc a lot of people's xbox shut off so there level will go down untill @2KSupport fixes the shutting off problem