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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 2K Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 2K Games users through our website.
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Online Play (43%)
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Sign in (29%)
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Matchmaking (14%)
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Game Crash (14%)
Live Outage Map
The most recent 2K Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Gilbert |
Matchmaking | |
| Los Angeles |
Game Crash | |
| Whitewater |
Online Play | |
 Hamburg |
Sign in | |
| Honolulu |
Online Play | |
| Converse |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
2K Games Issues Reports
Latest outage, problems and issue reports in social media:
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Jermaine
(@Jermain50228380) reported
@2KSupport while playing current Gen Career Im nt getting my VC after completing games Error code 726e613d
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JRX1GAMEZ
(@JRX1GAMEZ) reported
@2KSupport Ticket Number #8852578 IT has been been over month and excalated over 40 times and nothing has been done about my account being banned for no reason. Stop giving me automated replies and actually do something to fix this. It beyond a joke now.
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Ben Estep
(@benestep05) reported
I have an open ticket and have not heard a response. I assumed it was a pretty easy fix by the way it seemed. I have a player that disappeared in 2k21 current Gen. My ticket number is 8955523. @2KSupport
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BG
(@BG68253868) reported
@2KSupport i only bought the game around a week ago, and have had no problems with it until now, but i’m aware the servers are still up, and my game just randomly crashed when i was on community creations. i’ve tried everything, but every time the same message (above) appears.
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Dante
(@Dante74966115) reported
@2KSupport I just wanted to know how I violated terms of service I have only played the game fairly and now I have been for a month and 6 days I want to know the number of 2k support I annoyed with the website it doesn’t do anything but get me annoyed with the replies
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Blueberry ***
(@wafflepancake22) reported
@NBA2K_MyTEAM Fix your trash game, keep getting black screens/error coded after winning games then get rewarded a lost because of it @2KSupport
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matthew bosman
(@matthewbosman26) reported
@2KSupport i still Cannot sign in in the sign in button and this thing come up after i hit the sign in button suspended user #4679648837 so i don't know what happened to my account again this should have happened
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Kasino24K
(@Kasino24K) reported
@NBA2K my mic is not working on game chat @2KSupport
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tobiasthegreat11
(@mrclutchfrom31) reported
@Sebasti44330118 @2KSupport Thank god I’m not the only one I have filled out a couple of these 2k support tickets and still waiting for them too fix this bug that we have
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Alpha1906
(@naughty9) reported
@2KSupport So have you guys checked on the banning issues. I see it is a major issue with a lot of people. My son is off for the summer we just bought him a next gen system and he was banned for no reason.
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RINA 👑
(@C4_vRina) reported
@JoDirt2K @KxngHxxver My friend 99 lock disappeared the other day on current gen and he don't have anybody on his account. He's waiting on @2KSupport rn Maybe it's a glitch
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matthew bosman
(@matthewbosman26) reported
@2KSupport Cannot sign in suspended user #4679648837 so i don't know what happened to my account again this should have happened
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CxrsedDiff
(@CxrsedDiff) reported
@2KSupport Hey 2k, I got banned for a VC glitch and it’s been 2 weeks and I was just wondering if it’s perm or like how long?
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Ruben
(@RubenCalvo13) reported
@mark65041447 @2KSupport How did you fix this
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Phatt_Rascal
(@PhattRascal) reported
Really want to stream @2K #mafiadefinitiveedition but it crashes or freezes so frequently. Anyone else experienced this and have a fix?
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Alex
(@_theunoriginal_) reported
@2KSupport @2KSupport I saw that there is a new patch today for next gen consoles and was wondering about the status of a patch update to fix the missing MyCareer file bug for Epic Games.
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Kasino24K
(@Kasino24K) reported
@2KSupport @NBA2K It’s the game itself. @NBA2K needs to make a ticket. The game chat is not working for no one.
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Ry🦇💕
(@cxshryy) reported
@2KSupport If I lag out another game before it starts I’m kidnapping Ronnie and making him overdose on Tylenol until y’all fix these servers
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Michael Brogdon
(@MikeyyyyPoo) reported
@2KSupport @Borderlands I can't play BL2 on my switch. Everything I load it up, it crashes and says there's an error. I can play Borderlands and Borderlands Pre Sequal. Just not Borderlands 2.
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Phatt_Rascal
(@PhattRascal) reported
Really want to stream @2K @mafiagame #mafiadefinitiveedition but it crashes or freezes so frequently. Anyone else experienced this and have a fix?
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nathon smith
(@nsmith_05) reported
@2KSupport can you please fix your game
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Fabrizio Santa Cruz
(@Fabo9604) reported
@2KSupport At this point I just would like a refund of the game, I spent so mucho money and it is unfair the amount of time is taking to solve this issue. I want a refund please
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Jill Wiley. MLS Champs 2018.
(@skwjeb2016) reported
@2KSupport Got the same issues as others...files were deleted thats to corruption....this is ridiculous.
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Tuna Koç
(@tunaakocc) reported
@2KSupport i hope so it has been 2 weeks please fix it asap thx <3
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mas ben
(@bojack_165) reported
@2KSupport Yo, last time you helped me only one day after i submitted my issue, i have been waiting for 3 days and nothing happen ticket #8956598
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Magic Up Next
(@tylerr3131) reported
@2KSupport if a twitter acc can respond instantly im pretty sure they can look at my ticket and fix something they did in error and fix there problem that should not even involved me @2KSupport
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Charles Dangelo
(@CharlesDangel13) reported
@2KSupport can u fix the squad up bug I completed it like 20 times but won't complete
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kxngkmd3.0
(@kxngkmd3) reported
@2KSupport Isnt it crazy how I got banned after 2 days of inactivity because my player got deleted, I just logged back in to create a new build and now my account is banned PERMANTLY because i was inacrive for 2 days? I am genuinely confused #8964040 is my ticket number. Fix this
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aliz
(@aliz60644617) reported
@2KSupport However I already have been in contact with one of your agents called Gabriel, he/she said there is nothing to do but to wait for the update, the one time courtesy has already been used and I’m waiting for an update regarding the saving issues.
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🥷🏽
(@ninjvznextdoor) reported
@2KSupport #8961234 is the Ticket Number but the link is broken.