2K Games status: server issues and outage reports
No problems detected
If you are having issues, please submit a report below.
2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Problems in the last 24 hours
The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 2K Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 2K Games users through our website.
- Online Play (100%)
Live Outage Map
The most recent 2K Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
|
|
Online Play | 1 hour ago |
|
|
Online Play | 1 month ago |
|
|
Sign in | 3 months ago |
|
|
Sign in | 3 months ago |
|
|
Matchmaking | 4 months ago |
|
|
Matchmaking | 5 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
2K Games Issues Reports
Latest outage, problems and issue reports in social media:
-
Chuck Sams (@cdsamsjr80) reportedMy game on ps5 keeps coming up error. Never happened to me on any update. Is there something u can do to fix this? @2KSupport
-
DDSZN (@DemarioSZN) reported42 mins spamming connect closing app etc fix ur ****** game @2K @NBA2K @Ronnie2K
-
Jeff D 🏴 (@__Jeff_D__) reported@2K @2KSupport @2K_UK Been playing on pro since it came out and im having a sound problem we're it just cuts out when I press square to read something and when back in the game no sound. The sound on the ps dashboard is OK, just when playing this particular game. Changed the different audio settings on ps5 system to no avail. Having to do a complete restart of the system and the game sound is OK, for how long though.....
-
Survivalistt (@Survivalisttt) reportedSo if you switch to a second account to fix the crashing on startup, it’ll work for about an hour and then start crashing on the second account too. The game is completely broken right now. Come on, 2K, please fix this! @WWEgames @2KSupport #wwe2k26
-
BricksToThePast (@DeeToThePast) reported@2KSupport @WWEgames @CornellGunter_ Any updates regarding the removed progress/no online connection? I'm still having issues with the game
-
Miguel Video Studios (@MiguelVideoStu1) reportedHey @2K, can you PLEASE fix #WWE2K26 for Switch 2 and make it actually playable again.
-
𝙆𝙮𝙧𝙧𝙤 (@iKyrro) reported@CornellGunter_ @2KSupport Seeing how 2K Support did nothing last year to rectify when patches caused issues (on the top of my head, 1.18 specifically with the Invisible Custom Images) I wouldn't get my hopes up that they will be able to revert progress *cue the Clear Cache to fix every issue support msg*
-
The Thing (@BradBetteridge) reportedDAY 8 of being unable to play WWE 2K26 on PS5/Xbox because of Patch 1.15 crashing issue. 8 DAYS. Still ZERO meaningful communication from @WWEgames @2K @2KSupport An “issue tracker” that just says they’re investigating is NOT communication. We paid for this game.
-
Danjones (@Razielbats92) reportedThis is your chance to fix the mistake 2k and give 2 and 3 a next gen upgrade with a fix @mafiagame @2K
-
MORRIS (@ItsM0rr155) reported@2K @2KSupport FIX THE DAMN GAME FOR XBOX AND PS5 MAN !!!!! ITS BEEN NEAR A WEEK I CANT PLAY BECAUSE YOU WINT FIX IT
-
dadecountyspam (@dadecountyandy) reported@YoClumzei @2K We don’t want this glitch *** dribbles move who’s we lol
-
Julian Bourbeau (@bourbeau_julian) reported@2KSupport myself and a lot of other people are having trouble signing in to the 2khq app it’s just showing a loading screen and it’s stuck there
-
Zane9263 (@Zane9263Games) reported@2K @WWEgames **** your code of conduct **** your terms of service **** your game I got 2 words for ya: Predatory & malicious
-
AshNineKills🩸🪓 (@AJRoberts92) reportedMy biggest issue with @WWEgames @2K is that they half-*** everything! "Here's Finn's new theme. But you can't have an updated motion". "Here's a new persona. But it has no render." "Here's a AAA title pack. But it's only 2 titles." It's bullshit man. #WWE2K26
-
Julian Bourbeau (@bourbeau_julian) reported@NBA2K And we can’t login to it it’s stuck at a loading screen please help @NBA2K @2KSupport
-
AstrylBlaze (@AstrylBlaze) reported@ItsShake4ndbake Anyone else having the issue of not being able to claim them after watching the 4 hours? Bar shows complete but can’t claim them @2KSupport
-
BigBlueD (TSAN) (ShoeGoose) (@BigBlueD79) reported@CeReaL333Killer @2KSupport Turn your internet connection off on the console for now. You’ll be able to do universe and whatnot. Just nothing online. That’s what I’m doing while waiting for a patch fix
-
CandGoods (and Services) (@CandGoods4u) reported@MarkinOut still not working for me either. I sure would like to be able to play the video game that I paid $150 for, but @2KSupport doesn't seem to think I should be able to do that
-
GHWWEFAN23 (@GHWWEFAN23) reported@MarkinOut @WWEgames @2KSupport sorry your having issues with the game and that sucks
-
Markin' Out (@MarkinOut) reported@DaHorrorFiend @WWEgames @2KSupport I was surprised when people on XB started telling us they’re having that problem. I figured it’d only be PS5. Then that Switch problem came out. That got acknowledged at least.
-
swat🪙 (@staywithtayy) reportedFix layups @Ronnie2K @Beluba @2K
-
ONE KING ENTERTAINMENT (@kingjamesmac718) reportedDamn @2KSupport @CornellGunter_ can we at least get a message letting us know that u guys are aware of the problem with the game crashing at the start screen so we can have piece of mind that ur going to fix it?
-
Swaggy_Hotep (@Patternshifter1) reportedI played the game for 3 hours for a lan cable and kept getting error coded out the rec with double xp @2KSupport can I get my double xp and rep?
-
🦉xTalonMedia (@xTalonGod) reported@RPGKIllROY @2K Issue is mfers just wanna grind their my player so the past 2 nba 2ks kinda been rushed simulations with lil story so ppl can focus on grinding their players.
-
That Comic Book Guy 616 (@ComicBookGuy616) reported@CornellGunter_ @2KSupport Instead of arguing with the freaking customers how about fix the damn problems that this game been having the last 3 year? I paid $150 for my game it's not a feebie so i can lie about how fantastic the game is like your shill YouTube buddies 🤬
-
K’Challa (@andredavis2101) reported@2KSupport i keep getting error code 726E613D. The game worked just fine yesterday. I already submitted a ticket, #16920909
-
Daryl Cyrus Jr (@DarylCyrusJr) reported@2KSupport please give Ps5 and X Box users an update on how you will fix the game
-
HeelKorey (@HeelKorey) reported@kingjamesmac718 @2KSupport I love how they ask you about the final outcome too. They resolved a problem for me last week, it actually getting to that point took days of back and forth. But that bit doesn’t matter to them.
-
Richard Ieuan Davies (@TheRavingRich) reported@HelpSupercard @2KSupport My web store checkout has been broken since Thursday. Filed a ticket, got ZERO responses, and you just sent me a satisfaction survey for a ticket you silently closed. PayPal works fine everywhere else. Please have a human look at my account.
-
Dash Ketchum Gaming (@dashketchum5) reported@2KSupport any update to switch issue. Please fix your game