2K Games status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by 2K Games users through our website.

• Online Play (50%)
• Sign in (25%)
• Matchmaking (17%)
• Game Crash (8%)

Live Outage Map

The most recent 2K Games outage reports came from the following cities:

City	Problem Type	Report Time
Flat Rock	Matchmaking	6 days ago
Columbus	Sign in	13 days ago
Bowie	Online Play	13 days ago
Utica	Online Play	13 days ago
Sydney	Sign in	1 month ago
Deer Park	Online Play	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

2K Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BUB SZN (@Krange2000) reported 12 minutes ago

  @2KSupport can you please fix online franchise, we haven’t been able to sim past player progression after our first off season because it’s stuck “waiting for server update”. Saw that this was an issue 4 years ago, how is it still an issue

• 
  bobby skies (@bobskies4) reported 15 minutes ago

  Why is PC still a "Creation Island" in #WWE2K26? @WWEgames, let PC players DOWNLOAD from Xbox/PS5. We pay the same price but get 25% of the content because of a few modders. Fix the cross-platform bridge! 🎮💻 @2K @CornellGunter_

• 
  Nebula (@whereisnebula) reported 15 minutes ago

  @2k FIX YOUR ******* GAME

• 
  Kenny (@KungFuKenny_) reported 18 minutes ago

  @2K please save hockey gaming. EA Sports has been dropping the same broken NHL game every year with no competition. Terrible gameplay. Terrible presentation. No innovation. Your old NHL 2K series had more heart 15 years ago. We’re begging for a real hockey game again.

• 
  Blurrydxll (@blurrydxll) reported 18 minutes ago

  Where is patch 1.09? Fixing many issues the community have reported to you by various means! Such as the Face Morph issue, Image Deletion crash, unstable gameplay etc Your quick to fix that RXP slider gain but your taking forever about fixing the actual game! @WWEgames @2KSupport

• 
  Rain (@TheRealCoolMans) reported 19 minutes ago

  @2K @WWEgames I’m trying to play #wwe2k26 and i can’t login

• 
  @OMEGABOI2K (@BobbyPresland1) reported 20 minutes ago

  @2KSupport Please fix these problems listed it’s bothering myself and a lot of other players. * Unable to put a custom render on an alternate superstar * Custom moveset sets to default when it’s been updated * Gameplay glitches constantly * ( Remove ***** doms shirt attached.)

• 
  Andrew Rodriguez-Armijo (@Ajarmijo91) reported 22 minutes ago

  @2K @2KSupport Technical error regressed shooting specialization, despite having arm sleeve. Zero help from support, just 15k VC. Supervisor needs to restore progress or compensate properly."

• 
  forever (@frvrtm) reported 23 minutes ago

  @NCKWTyzxqTXuuXF @NBA2K @2KSupport I managed to fix it by removing myself from Steam Family. Try it.

• 
  Atakan Gökmen (@TheAtakanGokmen) reported 23 minutes ago

  @HeelSupercard @WWESuperCard @2KSupport That button just redirects to the website you don't 'claim' it in-app. I'm using that exact link. The site verifies my ID but the sync is broken. It's a 2K server issue, not a 'where to click' issue. If you can't help with the server sync, stop talking.

• 
  Nightime04 (@nightime04) reported 24 minutes ago

  WWE2K26 is broken across modes, and Persona cards are 90% recycled from 2K25—just locked again. We already earned this. Same grind. Same unlocks. Nothing new. This isn’t content—it’s a reset. @WWEgames @2K fix your game. #WWE2K26 #WWE2K #FixWWE2K

• 
  Lucas (@EnigmaEvolved79) reported 24 minutes ago

  @iLLite_Gaming @2K I always make sure to upvote issues too. I would recommend others do too. I’ll be doing a few reports after the next patch drops (if not fixed) so look out for that and upvote if you can

• 
  Vintage_Robinson (@V_Robinson17) reported 26 minutes ago

  And don't say I got trash wifi, when I play NBA2k and CUT with no issues 💯 @2KSupport

• 
  FREE HOOD (@huncholvlup) reported 29 minutes ago

  @2K fix these bum *** servers

• 
  lloydavery3rd (@lil3illy) reported 30 minutes ago

  @2K wtf is wrong with yalls **** no games lag for me great internet over here. This funny thing keeps happening where I try to play 2k nd just can’t it lags out the ***

• 
  ~Quentin~ (@Quentin1378) reported 31 minutes ago

  @2K @WWEgames Can you make an online mode that doesn’t crash ???

• 
  UNSANCTIONEDTV (@UNSANCTIONEDTV) reported 31 minutes ago

  The reality is @WWEgames @2K and @VC_Novato bit off more than they could chew this year we can cope and deny it all we want but #wwe2k26 was D.O.A the minute they implemented the ringsidepass with more and more bad news being delivered to the WGC 2K then gets SLAMMED on every platform in existence rightfully so and to add more fuel to the fire they followed that up with leapfrogging all the other issues plaguing the game and making it a priority to get “The Eric Bischoff Method” patched quickly with the addition of an INSANE tweet from a clueless/out of touch dev who is trying to control how the consumer grinds their ringside pass in their free time…and labels it as trying to “CIRCUMVENT THE SYSTEM” (this was pretty much the nail in the coffin here) 2K immediately starts to panic,scramble,back pedal and finally decides to grant players free tier skips BUT immediately screwed that up with a random borderlands crossover being placed in the PREMIUM TIER along with more random taunts,faction wars tickets,and other filler that most could live without meanwhile the content that the consumers actually want (mostly recycled content from 2k23,2k24,2k25) are locked behind myfaction and cost an arm and a leg or a ridiculous amount of hours to obtain which leads the consumer to think what was the point of even purchasing the ringside pass in the first place? We are in a position now where we are just dragging our feet and stuck with a “it is what it is” mindset and this is why competition is key until someone who has REAL PASSION and is TRULY IN LOVE with the art of professional wrestling is willing to step up to the plate with the correct formula and challenge 2K nothing will change and each wwe 2k installment will feel less and less like a WRESTLING GAME and more and more like the ultimate cash grab and a terrible attempt at trying to mimic fortnite,nba 2k 💯

• 
  Optimus Prime Rib 🥩 (@TeeDaGamer) reported 33 minutes ago

  @2K @NBA2KMovement please upgrade yall servers and grid for the love of god, no way yall game still has as many lag spots and inconsistencies, this the only game I run into this problem with frequently.

• 
  Gggggg (@Ggggggf1oy) reported 36 minutes ago

  @2KSupport Hi, I’m having a persistent “Can’t Connect to Server” error in NBA 2K25. I’ve already: •Deleted and reinstalled the game 5 times •Cleared all local save data •Verified my internet and console are fully online Please help mee

• 
  Fernando“Pookie”Vega (@kingnamedvega15) reported 37 minutes ago

  can @2k fix my algorithm?

• 
  Autistocles (@Autistocles) reported 39 minutes ago

  @Borderlands @GearboxOfficial @2K wow so ya'll really just thought "**** it, it can wait till Monday" and left paying customers without their product aye. Literally no fix for the inaccessible dlc, huge **** you to the fans.

• 
  Gggggg (@Ggggggf1oy) reported 41 minutes ago

  @2KSupport mple public tweet: @2KSupport I’m blocked by a “Can’t Connect to Server” error in NBA 2K25. I deleted and reinstalled the game 5 times and cleared all local saves. My account seems stuck. Can a human reset my profile so I can play online? Xbox greasy df

• 
  Jerry Davies (@JerryDavies1408) reported 41 minutes ago

  Is something wrong with the #WWE2K26 Community Creations? Every few minutes that I'm trying to click on my creators list to see the Creations have created by who I follow, the game crashes and I have to keep going out of the game and then back in. Please @2K @WWEgames fix this

• 
  Marky marc (@marcxcxc) reported 46 minutes ago

  @NBA2K @2K Maybe you should fix your game especially your offline modes like mycareer. Why do you visibly slow down our player when we’re playing better than the Ai. You’re not good at hiding this. A multi-billion dollar gaming company helping AI to win against a real person is insane

• 
  Shooting Star Meteora (@SSMeteora) reported 47 minutes ago

  @Smacktalks @2KSupport fix your ****** game that you’ve tricked people into purchasing. It doesn’t work, it’s crappier than last year, and all the DLC is locked behind a secondary pay wall. Absolutely disgraceful.

• 
  Gaming on only PC hardware and PC handheld (@werty2346) reported 50 minutes ago

  @Marble19841 @2K I don’t care if PC games come to console unlike yall . If PS games to PC it’s a problem for yall. Gatekeeping is your priority which is stupid

• 
  🛸 (@JzperK) reported 51 minutes ago

  @NBA2K @2K Fix yall bum *** game

• 
  Money Makin (@MylesMakinMoney) reported 53 minutes ago

  @2K no reason ANYBODY in the league should be consistently stopping wemby on a alley oop yall gotta fix that

• 
  Scotty Pfeffer (@Gridironsyn1) reported 53 minutes ago

  @WWEgames You guys going to fix the servers ? Add the matches back? @2KSupport or how do I get a refund bc I can’t play a triple threat with 2 friends ? Wtf

• 
  Anthony Epps (@ShiFTy_DvN) reported 59 minutes ago

  So was looking at the wwe 2ksupport issue tracker the planned list as follows for fixes Universe: Issues When Using Exported MyRise Character more below #WWE2K26