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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 2K Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 2K Games users through our website.
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Online Play (44%)
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Sign in (33%)
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Matchmaking (11%)
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Game Crash (11%)
Live Outage Map
The most recent 2K Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Glastonbury |
Sign in | |
 Morteau |
Online Play | |
| Gilbert |
Matchmaking | |
| Los Angeles |
Game Crash | |
| Whitewater |
Online Play | |
 Hamburg |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
2K Games Issues Reports
Latest outage, problems and issue reports in social media:
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ElijahLewisEWF
(@EwfLewis) reported
@2KSupport @2KSupport I am still waiting for an email about me be banned for a broken heart picture? I’ve been waiting for how long are you guys going to help me or what?
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Kaan D.
(@KaanDcd) reported
@2KSupport @2KSupport so do you write 1 or 2 answers a day? I think we deserve an honest explanation about the situation. Thats obvious that isnt a easy network problem.
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Theo
(@theo68332645) reported
@2KSupport sort 2k20 out fix the servers can’t play, connect or do anything nothing has changed on my end and you can see all of the complaints why don’t you look to see if there’s a fault on your end instead of sending out tickets
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Naota
(@LostNtheForrest) reported
@2KSupport @JaketheStallion 4 days* 2k stop sending this sorry *** link to people. You know damn well that it’s an issue on your end. Still waiting to hear back from ya on my ticket too
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Pixsis
(@Pixsis1) reported
@CivGame @2K can you please fix civ 6 on xbox one it keeps crashing and is unplayable i payed almost a 100$ in buying the game and all its dlc and switch doesn't seem to have this problem even though xbox is much powerful so please try to fix it! I love the game and want to play.
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HotCoffee
(@CoffeePithy) reported
@2KSupport 2k20 servers are ******. You know this. How hard could it possibly be to fix?
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߮߰🖤߮߬ ⃕
(@Dreinthacut) reported
@2KSupport can y’all fix the nba 2k20 servers please
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Habanero_Bob
(@Habanero_Bob3) reported
@WWEgames @2K Translation: help our games are trash and instead of taking responsibility we will just hire people blame them and fire them after we treat them like crap. We won't actually fix the games or nothing it will just be more of the same just different numbers on boxes
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Sohaib Khan
(@Fijipapaswole) reported
@2KSupport many people who play nba 2k20 can’t join online please fix the problem
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Florida✈Baltimore✈Ny
(@dan_from_ny) reported
@2KSupport why do you keep sending people links to how to fix error code problem that don’t work I think it’s pretty clear the generic solutions you have been told to give us are outdated has one person actually comeback and say you helped them log back on? I highly doubt it
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🧛🏾♀️skillet🦋
(@toxicschains) reported
@mellobvbvy @2KSupport did u fix it?
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Sohaib Khan
(@Fijipapaswole) reported
@2KSupport When 2k server be fix
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¡Hala Madrid!
(@halamadrid_of) reported
@2KSupport @LostNtheForrest yeah man, it sucks! Now with the release of 22 they don't care who remains on 20, unbelievable a 3 day server crash for such a big company
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Florida✈Baltimore✈Ny
(@dan_from_ny) reported
@2Kstauff hey I know you guys don’t care about 2k20 but there an issue where we can’t log in to servers and 2ksupport is giving old and outdated solutions please help
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2021 steelers (0-0)
(@Pythoii) reported
@2KSupport You say to open a ticket but with so many people experiencing the issue, there hasn’t been a solution. And I’ve tried this for four days. So your steps are non existent.
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Naota
(@LostNtheForrest) reported
@2KSupport @halamadrid_of They gave me the standard troubleshooting link and then never responded when it didn’t work, I tried to connect on a completely different Xbox. There’s a Reddit thread about this, it’s not just me. A bunch of people are having this issue and you’ve been silent. Blaming us
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¡Hala Madrid!
(@halamadrid_of) reported
@LostNtheForrest @2KSupport wtf man, I can't connect to the server for 3 days and nothing, they don't fix it, they don't release updates, it's really deplorable this company, with its games with prices of a 'Rarri
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ElijahLewisEWF
(@EwfLewis) reported
@2KSupport 9021660 this is already like the 5th time I’ve gotten this same response and never gotten anything after. But I literally was banned from a broken heart photo I still have the picture if you guys need to see it I just don’t understand
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Randall Hannah
(@randallhannah41) reported
@2KSupport Stop sending me these automated messages and let me speak with a real customer service agent
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LaShan Smitty Smith
(@lashawnsmitty) reported
@Bday13 @2KSupport Wait, you're still on 2k20, that's the problem right there. I thought you had 2k21
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corn
(@milkyourdad69) reported
@2KSupport fix 2k20 servers this is ridiculous
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corn
(@milkyourdad69) reported
@2KSupport 2k20 servers are down can you please fix them
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Naota
(@LostNtheForrest) reported
@2KSupport @halamadrid_of I mean the first ******* thing your agent said was, “are you sure you have Xbox live?” Like come on bro. We’re seriously doing that? Just ******* say you have no idea and it’s happening to a bunch of people instead of insinuating it’s a problem on my end.
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Kaan D.
(@KaanDcd) reported
@2KSupport @randallhannah41 Annoying support from 2k... Ironicly I dont have any hope that they will fix it.
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Naota
(@LostNtheForrest) reported
@halamadrid_of @2KSupport Yeah I even tried to get on a different Xbox and sign on my account. Nope. Same error, I’m still waiting to hear back from then on my ticket. Nah they don’t care.
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Selfishly Altruistic
(@BDown67) reported
@randallhannah41 @2KSupport They fix it yet?
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A++
(@CharlieAndy89) reported
@2KSupport problem still happening. Are the servers permanently down? And I sent y’all pathping and traceroute info, with no response
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Brad Zarda
(@gotsumanya) reported
@2KSupport You guys gona respond to my ticket any time soon? Better yet fix the issue multiple people are having with your absolute dog water servers? Ticket#9145688
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corn
(@milkyourdad69) reported
@2KSupport 2k20 is 10x better then 21. Fix these servers we want to play
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corn
(@milkyourdad69) reported
@2KSupport have been trying for an hour, please fix them. Been grinding a build and you guys won’t let me play