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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 2K Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 2K Games users through our website.
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Online Play (80%)
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Sign in (20%)
Live Outage Map
The most recent 2K Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hamburg |
Sign in | |
 Honolulu |
Online Play | |
| Converse |
Online Play | |
| Clearwater |
Sign in | |
| Edison |
Online Play | |
| Edison |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
2K Games Issues Reports
Latest outage, problems and issue reports in social media:
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Compton
(@ComptonD45) reported
@2KSupport I didn’t receive any of my rewards from yesterday’s ruffles event. Can you fix this isssue?
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Alex
(@alexfernandez) reported
@Sn3akyNinjaz @2KSupport I have the same problem
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Caleb Collins
(@CJ3K1022) reported
@2KSupport I have played NBA2K23 on PS5 since the week of launch. Throughout this period I have experienced issues with a quest in career mode called welcome to the league. Every time I tried to complete it initially it would not work at all.
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FREAKSGALORE22
(@omgthatsdaddy) reported
@2KSupport @Stirka4 Nah y’all know what’s going on! It’s connected when y’all asking if I wanna buy 2k23, but soon as I say no it loses connection! Are the servers down or not!?!?!?
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UsaidFlynx
(@Flynn__Wright) reported
@2KSupport Are all game servers down as I can’t play borderlands with my friends at all
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Amber Hurd
(@AmberHurd20) reported
@2KSupport having issues with connecting so I can play my 2k21. Help. It's not connecting to the internet
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Ray
(@ray_phillip) reported
@2KSupport So I just played my third game in the rec and I have to tell you it's too easy for people to get steals in the game this is a big problem for rec players and you can go out of bounds super easy guys need to do something about this ??? Plez smh 😑😑😑
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Franky™
(@fraerapreso) reported
@2KSupport @2KSupport I have a problem with nba 2k21 i can't play online, it says it's a problem with my connection and it gives my the code error: 6d378199 but on the site it says the code is unrecognized. I tried to connect in game, to restart game and pc, wifi, everything. Any help pls?
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Brandon Colvin
(@BColvin78) reported
@SG5_Shiro So play calling works on current gen, I want so bad to love this game as the best 2k evee and it had a shot. But it is basically 21 and 22 with shiny new modes. I am convinced @2k really just doesn't care about game experience. They fix no issues, cause more (the unl pts debacle)
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Show Rocker
(@showrocker8) reported
@2KSupport My record is taking a hit because 2k23 is giving me Game Errors on 2k23 PLAYNOW online. Why does that effect my record ? on @NBA2K @Beluba Most of the games i didn’t lose. Its not my internet either because this the only game that does this to me.
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Juiceworld.
(@Juicewo23521061) reported
@2KSupport i cant play online on nba2k21 (pc, epic games) and i get the error code 6d378199, any ideas how to fix it?
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Amber Hurd
(@AmberHurd20) reported
@2KSupport why is my game @2k21 saying it cannot connect to the internet while I definitely have internet service and my other games are working fine!? Please...
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Patrick Scholz
(@patty_scho) reported
@2K habe Problems to redeem nba leaguepass Promi code. Can anyone pls help out?
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Saint JuMane
(@JuManeGaming) reported
@2K when can we expect a rec fix?!
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deyvidrusev
(@deyvidrusev) reported
@NBA2KMobile @2KSupport @NBA2KMobile since 5-6 mouths I still can't play this game cuz when I open it crashes in a second fix your stupid game
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rodney owens
(@wmdwfprez) reported
Even after all the patches and hot fixes the achievement for completing lair of the harpy in borderlands 3 is still glitched. Finished the mission Long ago and achievement still showing as locked. Come on @2KSupport fix it already! It's been glitch for 2 years!
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bryant smith
(@bryants13864111) reported
@2KSupport Wow....sorry doesn't get mycareer back or the vc I spent on it....and when I spent the money you got it immediately...fix it
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Robert Tomczyk
(@RobertTomczyk16) reported
@2KSupport Hi, im keep having problem when i have duplicate coach i cant send him to my auctions, i had to quick sell like 5 amethyst coaches akready. I jave opened ticket but got no reply
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Amber Hurd
(@AmberHurd20) reported
@2KSupport My game will not connect to my internet at all. I clearly have internet service cause all my other games are working fine. Can you help? I already submitted a ticket
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🅱️eter
(@RhymeOG) reported
@2KSupport Bro can y’all ******* fix the animations resetting on 2k23 every single time I start the game how hard can it possibly be !!!!!!!!!!!!!!!
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Christopher Castillo
(@ChirimafiaPR) reported
@2KSupport 8 days and no answer for my problem here’s my ticket number #11059116
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Catalyst Combs
(@catalystcombs) reported
@NBA2K @Beluba @2KSupport FIX ANIMATIONS RESETTING PLEASE It’s ruining an otherwise incredible game. I just loaded into a mycareer game already in progress and my shot timing, shot meter, layup animations, dribble animations…. ALL RESET Come on bro
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ShotsGreen (CLOSED)
(@ShotsAreGreen) reported
@2KSupport can we please fix having my setting changed when I re open the app?
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FilipeRebelo
(@FilipeR87911859) reported
@2KSupport I have two errors in my account. I get 99 stars to golden age ********** and I didnt reward lenny wilkens coach. I dont understand who happen. And I evo Jabari smith Jr for diamond and no lock the mission season 1 and lifetime missions. Can help me 2k?
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pppppllloloppjhiop
(@Dailyquotezzz33) reported
@2KSupport can you please help me get my 97 back it got corrupted and i didn’t nothing wrong this is my first time having problems with you guys and you guy’s corrupted my best build which is a 97 and i’ve been playing since first day and i bought mj edition
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KidSmoove⚡️
(@kidsmoove) reported
Anyone else having issues redeeming NBA league Pass code from @2K ? @2KSupport my code is showing as invalid please help.
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Lanquaye
(@BobbyFrodo) reported
@2KSupport trouble buying VC
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markush
(@markushehu) reported
@2ezbarcode @2KSupport I encountered such problem and i was referred to BILL_TECHS on Instagram they are experts at Recovering hacked, banned, locked and suspended/ Disabled account.
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TROUB
(@Orca_IV) reported
@2KSupport rec servers okay? I keep getting error codes for squads
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FreeBorushiki
(@DylanHollis14) reported
@kekaikuakea @2KSupport There is and nobody is ******* talking abt it. The only game I lag in and I’ve taken Ls for no reason