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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 2K Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 2K Games users through our website.
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Online Play (80%)
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Sign in (20%)
Live Outage Map
The most recent 2K Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Whitewater |
Online Play | |
 Hamburg |
Sign in | |
| Honolulu |
Online Play | |
| Converse |
Online Play | |
| Clearwater |
Sign in | |
| Edison |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
2K Games Issues Reports
Latest outage, problems and issue reports in social media:
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Felix Montreuil
(@FelixMontreuil) reported
@2KSupport Hey, I got an answer very quickly on my ticket and apparently the issue is resolved. It seems to be working on my end too. Quite suprise by how efficient and fast that was. Don't get my hopes too high up 2K. I hate letdowns.
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Tyler
(@RuthDawg17) reported
@2KSupport fix your skill based matchmaking in the Rec holy ****. No reason my first Rec game should be against a team full of elite 99-96s. Fix your ******* game!! @NBA2K @Ronnie2K
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kingbyrdthe3rdd
(@kingbyrdthe3rdd) reported
@2KSupport can you help me recover my myplayer. I lost him on a file save error.
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Kevlive
(@KevLive31) reported
@2KSupport None of the solutions you linked to worked. After hundreds at dollars and countless hours of grinding, I have nothing to show for it but a possible link to Xbox issues, when THIS ONLY HAPPENS WITH NBA2K! Even purchased Series X for 2K reasons and we get pushed to console FAQs...
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Xander 😎
(@cookexander) reported
@2K please fix your game dude
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David Wesley III
(@DavidWesleyT) reported
@2KSupport Iv submitted one a month ago almost and a second ticket today. Both times iv had an issue submitting the information needed because the site has an error so i emailed that information an haven’t heard back. Case number #8476307
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David Wesley III
(@DavidWesleyT) reported
@2KSupport are you able to help me wit? I. Submitted two tickets and can’t seem to get my issue looked at.
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James Allen
(@The_James_Allen) reported
@DavidWesleyT @2KSupport Idk man, I just used their chat system just now with no problem
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Jonathan Weyker
(@weykakid21) reported
@2K my myplayer just reverted to game 9....how do I fix this ??
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David Wesley III
(@DavidWesleyT) reported
@The_James_Allen @2KSupport From the email they send i try to click the link and it directs me to sign in but it won’t let me do anything unless i accept the “cookies” for the site and that’s on all of my devices on google chrome, safari and also windows
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StiXxXGod85 xb1
(@don85cop) reported
@XboxSupport @2KSupport @Beluba When will x and S Xbox consoles be able to play pro together we are 4 1-2 months in and still can play together.... FIX THIS PLEASE. FROM THE 2k Community!!!
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❀ Ran ❀
(@Ranefea) reported
@Veparion @2KSupport No problem! Hopefully 2K will address it—the last time I got a scam email like this the company (can't recall which) put an alert on their website since it was going out to so many people.
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El Dee(LD)•D9💚
(@ladoublek) reported
@2KSupport i’m having trouble with my game two of my builds are missing i had and 85 and and 80 please return them
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Legendarytrap 😈
(@kcargogangyoung) reported
@2KSupport I contacted 2k sports 3 days ago about not getting my VC in my career mode and I created a ticket but the problem hasn’t been resolved yet
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DaFrozenStephen
(@DaFrozenStephen) reported
@2KSupport so on ticket #8444316 they said I should send my video about my rep problem to the devs but how would my rep get fixed? Would I be stuck as all star 2 and have to level back up to superstar 2?
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RVS
(@VansoestRD) reported
@NBA2K @Ronnie2K @2KSupport U really need strike packs or zens to shoot consistent ?? #fixnba2k Fix your game u *** kissing idiots.
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Jonas Hansson
(@JonasHansson86) reported
@2KSupport I opened a ticket explain ung The issue and how i solved it, luckily it worked this time
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Xavier
(@CastilloX_7) reported
@2KSupport my shot meter is broken. Doesn’t work at all. My 3 point is at a 93 and the meter closes out. My ticket number is #8471860. I’ve been trying to reach yalll for a while
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Curt Lee
(@CURT_BLOOM) reported
@MathiasRosenius @2KSupport Nope still to this day it's a problem. I just make sure to save and quit like 3 or 4 times so if I do get kicked out my progress won't be lost
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thompson13
(@fthompson13) reported
@MasonWi09619435 @2KSupport has 2k always been this bad on customer service...man i missed the being able to call in your issue days...
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Alex Samra
(@SamraAlex) reported
@2KSupport my request ID #8473068. The response I got to my previous message was slightly concerning. I made sure that my in game email matched my support login email but the request said solved even though the problem hadn't been addressed. Just making sure it is being resolved.
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Kevlive
(@KevLive31) reported
@BobLeeSwagga803 @2KSupport Yeah it’s funny how they lay this at the feet of the system but not one of my other games had this problem. 2K makes folks not even want to turn on the new @Xbox
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PH
(@otw_slick) reported
@2KSupport Man 😒 it was working fine up until today. If y’all can’t fix the problem just say that and refund me my money
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David Wesley III
(@DavidWesleyT) reported
@2KSupport I hope y’all revise your system because it’s broken. I can’t get past your 2k support sign in! It redirects me to another page to sign in EVERYTIME i click anything about support or anything about my login
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Bela Toros
(@kalebris) reported
Trying to resolve issues @2KSupport made me understand the struggles of Sisyphus so much more. Seems to be a 12 days, 4 step circle as I start to get the same troubleshooting steps after. Are you actually trying to solve problems or just hoping people give up after the 3rd round?
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Q Brasi
(@QBrasi1) reported
@2KSupport Good morning, I have never been so disappointed with a company, I have been experiencing issues since launch and wasted countless time. Agent Rykkie closed my ticket without responding to my question and resolving my other issue. #8318366
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RyanJefferyComedy
(@RyanJComedy) reported
@2KSupport y’all really just deleted my whole character. Yo y’all need to fix this game!
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Sparrow🏴🇨🇩
(@__answer14) reported
@2KSupport I laugh I don’t even know how to play this mode myteam 14 days now because your team are incompetent to solve a problem....
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POTUS is dead
(@POTUS_Cheems) reported
@2KSupport FIX THESE LONG *** LOAD IN SCREENS
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Capalot
(@Braga_Chuckie) reported
@NBA2K @NBA2K_MyTEAM @2KSupport **** 2k21 Two times i’ve been grinding to try and get the amethyst guy from boards for pd steven adams and two ******* times i’ve won and it reset the whole board like i ******* lost fix ur game 2k **** you