2K Games

2K Games Outage Map

The map below depicts the most recent cities worldwide where 2K Games users have reported problems and outages. If you are having an issue with 2K Games, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

2K Games users affected:


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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Lindlar, NRW 5
Leicester, England 1
Aubervilliers, Île-de-France 1
San Antonio, TX 1
Melbourne, VIC 1
Gummersbach, NRW 1
Pößneck, Thuringia 1
Frankfurt (Oder), Brandenburg 1
Gainesville, FL 1
Youngstown, OH 1
Durban, Province of KwaZulu-Natal 1
Zweibrücken, Rheinland-Pfalz 1
Watsonville, CA 1
Filderstadt, Baden-Württemberg Region 1
Boise, ID 1
Catanzaro, Calabria 1
Manchester, England 1
Montauban, Occitanie 1
Sydney, NSW 1
Vienna, Wien 1
Salvador, BA 1
Santiago, Región Metropolitana 1
Virginia Beach, VA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

2K Games Issues Reports

Latest outage, problems and issue reports in social media:

  • Kultic_red Barnaby (@Kultic_red) reported

    @2KSupport - the article on how to chat with a live person states that you need to submit a ticked for NBA2K. The issue I’m having is related to a different game and my ticket page doesn’t have the chat button/icon. How do I talk to a live person for my issue?

  • RipCompx (@RipCompx) reported

    ban me idgaf, your customer service is ****, I played ur deadass game for 5 hours just to get scammed for virtual clothes, sorry I didn’t make a documentary of me winning a virtual event. This is why your game continues to be ***. Sincerely **** yourself. @2ksupport

  • KayneKrazy TYB (@KayneKrazy) reported

    @Ronnie2K ronnie my my team is corrupted for no reason fix it please ronnie @2KSupport

  • EdwardZia Edward Zia (@EdwardZia) reported

    @2KSupport are your Servers down? I can't play XCOM2 via Steam, but everything else is working?

  • FARESHAD2 ^^FARES HAD^^ (@FARESHAD2) reported

    @2KSupport Hello, can you take a look at my problem, my ticket number is( #9079102)

  • OMEGARED536 OMEGA R.E.D. (@OMEGARED536) reported

    @2KSupport all I wanted was myplayer back i was pulled off my game and my cloud most likely due to auto syncing Eduardo in support says its a one time service but clearly it says it doesn't mean we won't help you so I asked and he refuse to help at all

  • OMEGARED536 OMEGA R.E.D. (@OMEGARED536) reported

    @2KSupport im so disappointed with your service the game randomly deletes ppl players you know this... this my 2nd player deleted i ask for help you turn me down im recovering from a back injury and only play your game but refuse to help when plead for help

  • Armyofknights Tim (@Armyofknights) reported

    @2KSupport @EdwardZia Must be a major problem. I have the same problem since today, can't play the game via Steam. A friend of mine also has this exact same problem since today, he also can't play. Yesterday it still worked, today it seems to be completely down. Please help!

  • ScottChagua Scott (@ScottChagua) reported

    @2KSupport I’m having some issues please help

  • goeiegozer GoeieGozer_NL (@goeiegozer) reported

    @2KSupport Everytime I try to play an online game in 2k21 I get this error 56d85bb8. What can I do about this?

  • Bryan10698888 Bryan (@Bryan10698888) reported

    @2KSupport Could you review my application please. I have problems with the game. ID #9097514

  • felinehazard Naked Purple (@felinehazard) reported

    Someone thought he might relax playing some #XCOM2, but then Bug @2KSupport: the (unnecessary imho) #2k launcher refuses to go. No error message, no nothing. Just one dead launch button. #fml. Remind me again why we even needed that? Worked fine without that additional layer

  • EdwardZia Edward Zia (@EdwardZia) reported

    @BlaezerPedro @2K It's not working for me too, both XCOM2 and Chimera Squad.

  • Cleverx415 _Ysf.A_ (@Cleverx415) reported

    @2KSupport @Slinxz_yt I am also having the same issue 😐😒

  • Armyofknights Tim (@Armyofknights) reported

    @2KSupport Just did that, thx already in advance, hope to be able to play soon again, pls fix whatever happened as soon as possible :)

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