Optus Outage Report in Adelaide, State of South Australia
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The latest reports from users having issues in Adelaide come from postal codes 5000.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Adelaide, State of South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Adelaide and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (56%)
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Phone (22%)
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Wi-fi (9%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Adelaide, State of South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide |
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| Adelaide |
Phone | |
| Adelaide |
Wi-fi | |
| Adelaide |
Phone | |
| Adelaide |
Internet | |
| Adelaide |
Total Blackout |
Community Discussion
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Optus Issues Reports Near Adelaide, State of South Australia
Latest outage, problems and issue reports in Adelaide and nearby locations:
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AKH 🇦🇺
(@adriankhall) reported
from
Adelaide, State of South Australia
@Optus is there an NBN outage in the Klemzig area? Mobile phone service this morning was OKAY. Thanks!
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Brendan Cullen
(@bcullen76) reported
from
Adelaide, State of South Australia
Generally I don't mind Optus sport for football but I have never really taken to Mark Schwarzer. Just think he talks ****!
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@Optus I am unable to make outbound calls, when will this issue be resolved please?
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Philip Downes *
(@phileboy11) reported
from
Adelaide, State of South Australia
Hey @Optus who in their right mind designed a security system to send a one time code to an email address when I call for support about my internet not working? #AskingForAFriend
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Mr Dom
(@iammrdom) reported
from
Adelaide, State of South Australia
I’m stuck thinking about my mobile carrier, so I stay with an Optus MVNO or go to a Telstra ‘full service’ MVNO. It’s complicated. There’s $10 a month in it between the two companies.
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Rob Scriva
(@rovingrob) reported
from
Adelaide, State of South Australia
Is the Optus network cooked in Adelaide? So slow. Can’t even checkin
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Roy
(@saroadie) reported
from
Adelaide, State of South Australia
@Optus no reported outages in my area but going into the 10th hour with no internet or mobile service ? Do you have an update
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Ahmed Shaheem
(@Ashaheem) reported
from
Adelaide, State of South Australia
@Telstra Just DM you. Hope you can provide me the information I need to port my number to Optus. After many years with Telstra I have decided to find another provider due to poor service.
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ChelseaFC Adelaide
(@ChelseaFCOwner) reported
from
Adelaide, State of South Australia
Commentary on Optus TV was so anti Chelsea.... they continually bagged our fans and talked @chelseafc down.
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Shahzad Siddique
(@EngrMShehzad) reported
from
Adelaide, State of South Australia
I’m not impressed by @Optus services. I wanna cancel the plan.
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Sir Dave 'Cruedevil'
(@Cruedevil) reported
from
Adelaide, State of South Australia
@JackJaeger7 @Optus Maybe get ya cable in the roof replaced. Some houses have old copper caballing that is crappy for NBN. As soon as I replaced mine with Cat6 not a problem. Cost about $250 installed from Mr Telco!
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Lady Pooh ( Crazy Sewer Rat )
(@LadyPoop2) reported
from
Adelaide, State of South Australia
@DougCameron51 Very Bad Moce,Optus!!So bad for business....
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John J Girvan
(@johnjgirvan) reported
from
Adelaide, State of South Australia
Optus now send videos in their email to help you understand your bill #sloptus
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Lady M 💫
(@harryxroyalty) reported
from
Adelaide, State of South Australia
@Optus hello, can you please explain why tf your reception is so bad at the moment? For the past 2 weeks I’ve barely gotten 2 bars! I can barely make a phone call.
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natasha alexandra w
(@nartazartaz) reported
from
Adelaide, State of South Australia
@Optus how long does it take to upgrade a network tower ? It’s been weeks and I’ve been paying for no 4G wifi/internet?!! Let alone WFH has been difficult….
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Winsor Dobbin
(@winsordobbin) reported
from
Adelaide, State of South Australia
@Optus @ashbarty ***** name and not good timing given @OptusSport prices are rising 67%. #fail
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A/Prof Grant Davies
(@GrantTDavies) reported
from
Adelaide, State of South Australia
@Optus Yes please. I have moved into a development that does not have nbn but has opticomm so I can’t sign on to Optus broadband. I have been a customer for around 2 decades and want to retain my email account. Is there a way to retain it?
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Sir Dave 'Cruedevil'
(@Cruedevil) reported
from
Adelaide, State of South Australia
Asked @Optus a simple question via their message system in their APP. The ‘chat person’ asked to give him/her a minute to look up details. 37 min later she will ‘just be a minute’. WTF? Don’t worry about it FFS
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Treble Sketch (Want Desktop Assist? Check profile)
(@ILM126) reported
from
Adelaide, State of South Australia
@GamersNexus @HardwareUnboxed Though I've got mine on a special early-bird deal, pay 30AUD for like 55GB per month. Though am using the Optus network so it's usually congested during the day and only get 50/20Mbps with my S10+ in the middle of the night xD Which is the same speed as my NBN :P
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A/Prof Grant Davies
(@GrantTDavies) reported
from
Adelaide, State of South Australia
Hey @Optus your complaints process is broken. Made a complaint online on 24 Feb. The response was someone would contact me within 2 bus days. SMS from Nathaniel an ‘Expert’ in the customer resolution team on day 2 saying he’d make contact within another 2 bus days. Crickets since
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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CandyKay 🍬
(@RealCandyKay) reported
Even though not the outcome I was hoping for @Telstra just provided me the best customer service over the last 3 business days than Optus ever has over the last 10 years. I had 3 calls and 2 emails to check in letting me know how everything was going.
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Fearless Friend
(@newcastleboyy) reported
@thegrumpypoof @Telstra Pete, when I had problems with my iPhone X in 2018, Optus retail were absolutely hopeless and told me a pack of lies. I took it to the manufacturer at the Apple store at Charlestown & they couldn’t have been more helpful. They replaced the phone with a like-new model
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ShitFuckery
(@ShitFuckery1) reported
When you let customer service become this bad Optus When without total control You become a "yesterday" business/ When that business feels so arrogant that it owns, those are the days we come in We do come in. Your days are numbered/\\\// Optus, you are finished
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Cletis Carr
(@cletiscarr) reported
@kentparktweet @VodafoneAU a while back, I had #OPTUS advise of "minor upgrades"on a particular day. turned into two weeks of total interruptions, and up/down speeds worse than dial-up.
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Taylor Morgan
(@taylorannmorgan) reported
@Optus I’m being charged for two seperate phone plans at the same time! I’ve spent hours trying to contact your support for 3 months now. Getting threats to disconnect me when you’re literally stealing money from me.
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Paul W
(@wakey74) reported
@Optus having major nbn issues since Saturday. Even with a case open can't get any support
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caciocavallo
(@favaloresposa) reported
@kentparktweet @VodafoneAU We changed to IINET after years of problems with OPTUS. So far (2 years) not one single issue, better speed and if you do have a problem there is a human on the line.
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Paul W
(@wakey74) reported
@Optus As someone who deals with Optus as a business customer I will be now advising management to leave Optus as there is no customer service and guarantee that their business will not suffer the same
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busted bunny
(@busted_bunny) reported
@Optus can someone please contact warehouse to dispatch ref 340761778A; your customer service is abysmal, TIO next stop...
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Tom Zaunmayr
(@Zaunny) reported
from
Derby, State of Western Australia
Day 2: how any business happens in Derby is beyond me, truly the worst reception in an established town I have experienced. Telstra, Optus, Govt etc should be offering free service until they fix this mess.