Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wiehl, NRW 3
Atlanta, GA 3
Brussels, Bruxelles-Capitale 3
Sydney, NSW 2
Plymouth, England 2
Omaha, NE 2
Southampton, England 2
Manchester, England 2
Las Vegas, NV 2
St Helens, England 2
Harlow, England 2
Bielefeld, NRW 2
Marietta, GA 2
Sittingbourne, England 2
Brisbane, QLD 2
Liverpool, England 2
Issy-les-Moulineaux, Île-de-France 1
London, England 1
Evanston, IL 1
Reims, ACAL 1
Charlotte, NC 1
Borre, Vestfold fylke 1
Liversedge, England 1
Hénin-Beaumont, Hauts-de-France 1
Gelsenkirchen, NRW 1
Belle, WV 1
Essen, NRW 1
Hanau am Main, Hessen 1
Montauban, Occitanie 1
Hemet, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • callmeAlienAcer Liam Rimmer (@callmeAlienAcer) reported

    @YouABlackBum1 @XboxSupport @Poopysock9 The ones who reply to your message cannot fix servers. You do realise they have more than the people who run server working for them right?

  • 3luckypennies 3luckypennies (@3luckypennies) reported

    Anyone else having issues not retrieving their friends list on Xbox? @XboxSupport can you shed some light on this? I noticed a similar issue happened back in August....

  • tommypoulin87 Tommy (@tommypoulin87) reported

    @XboxSupport fix ur stuff please kinda annoying this happening so often

  • H1Yman H1GHW4YMAN (@H1Yman) reported

    @TrentBritton9 @XboxSupport Yup just got this issue myself and hard resetting is not working 😡

  • WidowGotAss 𝓜𝓪𝓻𝓲𝓵𝔂𝓷 (@WidowGotAss) reported

    @treykane @XboxSupport @Poopysock9 Yeah cause I'm having the same issue. I shouldn't have to click on a irrelevant post to find someone complaining about the same issue lmao.

  • nochiIIjuan juan (@nochiIIjuan) reported

    @Xbox @XboxSupport @LilNasX fix Xbox live friends list or I’m killing myself

  • dabc398 dabc398 (@dabc398) reported

    @XboxSupport Fix friends list

  • Codie_Aaron KingCannon (@Codie_Aaron) reported

    @XboxSupport Entire friends list is gone. Seems like a lot of people are reporting this issue.

  • hey_ashleyj Ashley Jackson (@hey_ashleyj) reported

    @XboxSupport please fix the party chats today

  • Tzar_Lio Leo Q. (@Tzar_Lio) reported

    @OrwellNGoode That is the kind of interaction I had as my 1st online experience. I was playing Forza on og Xbox and sucked. I didn't crash anyone or hit/hold them up. Tried other games since w/similar results so I only play with irl friends. Being the only single & childless 1 that's not often

  • AcidicCorpse 𝐞𝐫𝐢𝐬 ༉‧₊˚ (@AcidicCorpse) reported

    @ResonentC @Xbox @XboxSupport i’m having the same issue

  • Haleyp34 Haley Pettigrew (@Haleyp34) reported

    Xbox servers broken 😕 @XboxSupport

  • CaptDrax Capt Drax (@CaptDrax) reported

    @XboxSupport Friends at 0 messages not working home screen log in acting strange Series X

  • JB_DAgoat jaybee_smoov (@JB_DAgoat) reported

    @KrioGyn2 @XboxSupport if you look up people you know you were friends with, the add friend button is greyed out so you can’t troubleshoot. I bet if we all bought the new MW2/new gen we’d have no issues. Yo @Microsoft y’all pullin an apple Steve job? breaking our **** so we have to buy next gen?

  • Chills2493 Chris Hills (@Chills2493) reported

    @XboxSupport my friends list is only showing 7 people. Is there a problem with friends lists again?

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