Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Oak Creek, WI 3
Harlow, England 2
Chelmsford, England 2
Wiehl, NRW 2
Bielefeld, NRW 2
Marietta, GA 2
Sittingbourne, England 2
Brussels, Bruxelles-Capitale 2
Brisbane, QLD 2
Liverpool, England 2
Anaheim, CA 2
Pawtucket, RI 2
Jefferson City, MO 1
Las Vegas, NV 1
Farm Hill, FL 1
Toulouse, Occitanie 1
Runcorn, England 1
Sabadell, Catalunya 1
Mönchengladbach, NRW 1
Berlin, Land Berlin 1
Shelby, NC 1
Northampton, England 1
Pau, Nouvelle-Aquitaine 1
Vigo, Galicia 1
Belo Horizonte, MG 1
La Rochelle, Nouvelle-Aquitaine 1
Villepinte, Île-de-France 1
L’Isle-Jourdain, Occitanie 1
Lyon, Auvergne-Rhône-Alpes 1
Vatan, Centre-Val de Loire 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • chancereed15 chance reed (@chancereed15) reported

    I'm trying to install the Minecraft preview for Xbox I keep getting an installation stopped error. This has been going on for a few days now. Is anyone else experiencing this?

  • timbalini Timbalini (@timbalini) reported

    @GroundedTheGame for a few days I can’t play on my Xbox. When the game is loading after choose my character the game shut down. Can you fix it please? Thank you very much!

  • bradfoster2323 brad foster (@bradfoster2323) reported

    @andyricflair @TheGinnaGaming It's a error with gamepass xbox are working on it

  • chloemaay_ Coco 🌸✨ (@chloemaay_) reported

    @XboxSupport @Xbox I'm having trouble seeing the list of backwards compatible games on your site - it just won't load. Can you please contact me, as I'm trying to decide whether to buy a console buy want to see this list first.

  • N0tLucky_ mjmmoi (@N0tLucky_) reported

    @Avm371998 @FoodByCourts @GameSpot switch is trash, it's only selling well because nobody wants to buy a ps4/xbox as new gens are out, but nobody can by buy new gens cus of supply issues. I have a switch and i forget i have it sometimes... considering selling it.

  • countryboyjohn_ countryboyjohn (@countryboyjohn_) reported

    Can’t sleep what do I do pull out my new disc repair system I just got earlier yesterday and fix two rare and expensive Xbox 360 games (1 costs up to $100) both are now fixed and work flawlessly #worthit

  • zipcombowa Zipcombowa (@zipcombowa) reported

    @SHGames More than just Vanguard I'm having connectivity issues on, it's my whole damn Xbox. Been good for the past day hoping it continues

  • EkaakshTokas ekaaksh tokas (@EkaakshTokas) reported

    @iamalitayyeb how does console optimisation have to sdo anything with that ? xbox and ps5 are pretty much the same releasing on switch would cause problems though

  • stevie2612 stevie (@stevie2612) reported

    @XboxSupport if I clear local saved games, will I lose progress completely? I've tried everything else advised to try to fix battery charging issue except a complete reset of console. 2 controllers, 3 batteries and 4 cables are all the same. Console says battery critical. 1/2

  • CrazyJuan77 CrazyJuan (@CrazyJuan77) reported

    @vaaniellis *FORCED* crossplay is a problem across Xbox, it was bad in SoT, it was bad and mostly is what killed Gears 5 MP, and its bad in Infinite MP, and killing it. I didn't say pc players are worth less than console, but they dont pay in the same way. I dont care about your history

  • ps5unban PlayStation 5 Unban Bot (@ps5unban) reported

    I read every line of EULAs and I am 100% confident that my banned machine and my banned friends did not violate them. Both were banned without a persuasive reason from your customer service! I had no issue with #XBOX and #NintendoSwitch for years btw! (3/7)

  • SweetSinfulSinD Cindy Torres (@SweetSinfulSinD) reported

    @DeadByBHVR @primegaming I was having issues with the prime code given to me, it kept saving invalid. I'm an Xbox player and would claim it on my phone, would try it 20 times---

  • ExactSpy9060 TspriggZ (@ExactSpy9060) reported

    @AlfheimOrphan On Xbox the first game constantly failed to load the map chunks if I was driving my Seamoth and Cyclops too fast. It would have massive lag spikes as well when rendering new areas. Besides that I had a good time I’m sorry you ran into issues on your platform BZ was fine though :/

  • DrillbotKillbot ⎝🤖⎠ Snapdragon stan account ⎝🍄⎠ (@DrillbotKillbot) reported

    @gayleviticus Yeah no personal internet connection isn't really my issue, I could understand cloud games on PC/PS/Xbox but not the console that's supposed to be all about how You Can Play Anywhere

  • JustinH36200331 Justin Holland (@JustinH36200331) reported

    @halo_god_ @Joe_Sinister1 Maybe so but the most important part is that cod is exclusive to there gaming service gamepass this next battle is who has the better services Sony with Spartacus or Xbox with gamepass Xbox is trying to give them a big heads up

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