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Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chihuahua, CHH 1
Akron, OH 1
Melbourne, VIC 1
Leeds, England 2
Saltburn-by-the-Sea, England 1
Cincinnati, OH 1
Alton, IL 1
Viburnum, MO 1
Lincoln, NE 1
Naaldwijk, zh 1
York, PA 1
Putney, VT 1
Ciudad Obregón, SON 1
Gloversville, NY 1
Sneads Ferry, NC 1
Cranbrook, BC 1
Milford, DE 1
Rocky Mount, NC 1
Riverside, CA 2
Piedmont, MO 1
Woodbridge, VA 1
Heidelberg, Baden-Württemberg 1
Phenix City, AL 1
Orange Park, FL 1
Saint-Romain-de-Colbosc, Normandy 1
Decatur, AL 1
Lee's Summit, MO 2
Belfast, Northern Ireland 1
Chongqing, Chongqing 1
Modesto, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • maethrilllian
    Dust & Echos (@maethrilllian) reported

    My squad and I must be really lucky in Halo Infinite because we’ve had no game crashes or server issues. Full BTB lobbies since the fix. Most we’ve had is some desync? But idk if that’s the game or the cheating community tbh. Flaws aside, this game is a blast @Halo @Xbox

  • FallinStasis
    FallinStasis (@FallinStasis) reported

    @R6Extraction loving the game but my friend is having a lot of issues playing the game on pc. Keeps disconnecting randomly, and the @xbox party app doesn’t seem to work well with it

  • CappyVaVoom
    Dr. Cappy (@CappyVaVoom) reported

    @XboxSupport Now - I understand that policing online gaming is difficult - and there are all sorts of problems doing it. So, I don't envy the person that has that job - but Microsoft's policy is really insane.

  • xGarbett
    xGarbett 🚀 (@xGarbett) reported

    @_strangeseed @Swifta5thunder I had an issue with siege on my xbox where I couldn't connect because my account was bugged, had to make a new ubisoft accoutn and link it to xbox

  • amullinsgirl
    Ann Mullins Manley (@amullinsgirl) reported

    Thank you @XboxSupport for being zero help for the issue we are having with our Xbox X console because it’s over a year old and out of warranty. We’ve had it 13 months. Your support is terrible. I love being told to just search on my own. Like I haven’t already done that.

  • FondleJr
    bob (@FondleJr) reported

    @CappyVaVoom @XboxSupport Luckily they recommended @hsbbits for my account and he help me fix my account is now working perfectly hopefully he can help you too.

  • zombiePwnr08
    EMGG zombiePwnr (@zombiePwnr08) reported

    @UbisoftSupport I’ve tried to make my issue as clear as possible. I’ve uploaded SEVERAL images that you have asked for and yet, for some reason unbeknownst to me, you still think I’m trying to get access to an Xbox code. The code is redeemed through your site, and is 16 digits.

  • jacks365
    FBPE is just white peoples Hotep (@jacks365) reported

    @danieltiluk Yeah, they have issues with it that are different from mine. One, it's terrible for the environment. The entire bitcoin energy output is bigger than Argentina. Second, they've caused supply issues for graphic cards, that's stopped the production for PS5, XBOX and gaming PC.

  • matchstik309
    koda (@matchstik309) reported

    @RavenSoftware i literally can't press the xbox button while in the menus. Fix this now

  • stashburnside
    Stash, Gunlance Rocketry Expert (@stashburnside) reported

    @DanK_ But yeah, I’ve got an Xbox controller for stuff that really hates DS4 and the PS5 controller, it’s just weird that XIV of all things, which has native support for those controllers, acts dumb. It’s also a fairly recent problem with the new expansion.

  • TasteItGaming
    Taste It Gaming (@TasteItGaming) reported

    @FireCloud42 @DestinLegarie I think that a lot of the games they bought will be multi plat, but I think crash will be exclusive, because it'd be a massive deal if a ps exclusive becomes a xbox exclusive.

  • zombiePwnr08
    EMGG zombiePwnr (@zombiePwnr08) reported

    @Ubisoft you honestly have some of the worst customer service. I’m sorry to say this. I shouldn’t have to re-verify the same thing to them 5 times. The thing I’m looking for is a code to redeem on YOUR SITE. Not through Xbox. I’m so tired of this that at this point I’m refunding.

  • MRmequejo
    Lucas H (@MRmequejo) reported

    @XboxSupport @Xbox Your service is terrible.

  • ThaScarecro
    ( ͡° ͜ʖ ͡°) (@ThaScarecro) reported

    @fr3qu3ncie Yup same. Froze my xbox one time too. How can a game be this broken lol

  • MarkSTreadwell
    Mark Treadwell (@MarkSTreadwell) reported

    @DestinLegarie I do find it odd that Xbox fanboys think Sony fans care about Crash and Spyro. While Sony passed on the IPs of Crash and Spyro, they gained the superior IPs that Naughty Dog and Insomniac created. ND and Insomniac didn’t peak at Crash and Spyro, they got better and better.

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