Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Gummersbach, NRW 7
Johannesburg, Gauteng 7
Sydney, NSW 6
Melbourne, VIC 5
Rome, Lazio 5
Leipzig, Saxony 4
Manchester, England 4
Toronto, ON 4
Paris, Île-de-France 4
Pau, Nouvelle-Aquitaine 4
Tampico, TAM 4
Leeds, England 3
London, ON 3
London, England 3
São Paulo, SP 3
Radstock, England 3
Pretoria, Gauteng 3
Durban, Province of KwaZulu-Natal 3
Norwich, England 3
San Antonio, TX 2
Hamburg, HH 2
East Ham, England 2
Munich, Bavaria 2
Hackney, England 2
Birmingham, England 2
Köln, NRW 2
Kingston upon Hull, England 2
Glasgow, Scotland 2
Dublin, Leinster 2
Ruswil, LU 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • Carter13333338 Test failed (@Carter13333338) reported

    So I can sign in to Xbox but I can’t play any games what the hell

  • dabigmoist599 dabigmoist x BLM x Yoongi stan (@dabigmoist599) reported

    The Xbox core services outages are still a problem.

  • whatdoiputhereN Misanthropy (@whatdoiputhereN) reported

    @Phelipe41785629 @XboxSupport @Xbox These things happen. Rarely with xbox. Sometimes servers just **** up due to things like age and heat. Or a software error that developers have to find and fix which is much harder than it seems.

  • HsShank Hunter shank (@HsShank) reported

    @XboxSupport is this issue gonna be resolved?

  • JordanHills23 OZ Beatz (@JordanHills23) reported

    @XboxSupport People are already suggesting leaving #Microsoft and buy a #Sony #Playstation just because this unnecessary outage...Fix the Xbox Please!!!

  • _woody_512 Woody Churchman (@_woody_512) reported

    @Xbox Hey if you are gonna do some maintenance on your system and have a serious outage the same day and can’t fix the problem in over 6 hours way to do it the day the new @CallofDuty season 2 drops. You guys run a great company!

  • Footballman1298 Dan Moore (@Footballman1298) reported

    @XboxSupport Like we get your having problems and it’s whatever but give us a ******* update. What ******** is going on. Are we close or no?

  • DanielC14299690 TiTo (@DanielC14299690) reported

    @Xbox Your game system deleted my account off of it cause it said something is wrong on our side when I tried to put my internet password in. Either you fix it and get my account back or I switch over to ps4. U have 24 hours 😡😡😡

  • BlueCaboose42 Caboose (@BlueCaboose42) reported

    @gr3y_syndicate @XboxSupport It's a paid service man. Imagine if your internet went down for 6 hours, or your cable, or phone. You PAY for it. I don't have an Xbox anymore, but I'd be super pissed if I was paying for no service.

  • Andres12264655 Andres (@Andres12264655) reported

    @XboxSupport @Xbox Fix it please

  • Horseyyy2k xHorsey2k (@Horseyyy2k) reported

    If you are having problems connecting to the Xbox servers 1. You can restart your internet. 2. Sign into a different account on your Xbox then back to your main account. 👏 @XboxSupport @Xbox

  • fenbranklin not stopping until this country is great for ALL (@fenbranklin) reported

    @xwordy @Microsoft @Xbox XBL was down for several hours. Can’t login, can’t play ****.

  • SmokeeRobinson_ #RebelliousShittt (@SmokeeRobinson_) reported

    @XboxSupport My thing is y'all always have server issues but NEVER do ANY thing to compensate for the time & money lost , waiting for y'all to fix SOMETHING WE ALREADY PAID FOR !!!!!!!!! This my only off day where I can willing play games however long YET this has been going on for 6HRS NOW😡

  • joshbourdonn josh bourdon (@joshbourdonn) reported

    @Xbox fix your ****, I’m trying to play

  • oring26 Austin Oehring (@oring26) reported

    @XboxSupport I am already depressed, now this. Gonna fix your sh*t or should I just jump off a cliff now?

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