Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brisbane, QLD 5
Perth, WA 4
Paris, Île-de-France 3
Oak Creek, WI 3
Liverpool, England 2
Alexandria, VA 2
La Prairie, QC 2
Anaheim, CA 2
Pawtucket, RI 2
Chelmsford, England 2
Columbus, OH 2
Clermont-Ferrand, Auvergne-Rhône-Alpes 2
Melbourne, VIC 2
Frankfurt am Main, Hessen 2
London, England 2
Benito Juarez, CDMX 2
Tergnier, Hauts-de-France 2
Marietta, GA 1
Phoenix, AZ 1
La Ventana (Josefa Ortiz de Domínguez), BCN 1
Bourgoin-Jallieu, Auvergne-Rhône-Alpes 1
Sittingbourne, England 1
Shinnston, WV 1
Salisbury, England 1
Caudebec-lès-Elbeuf, Normandie 1
Bonneval, Centre-Val de Loire 1
Beloit, WI 1
Layton, UT 1
Saint Augustine, FL 1
Bielefeld, NRW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • GrayFisher7 Gray Fisher (@GrayFisher7) reported

    @ATVIAssist I got a ps5 and want to get my Xbox account on there and when I try to unlink my new ps5 account it tells me there is a system error what do I do

  • gaming8790 REX78 (@gaming8790) reported

    @ks_jishnu @IGN_IN Clown take! Xbox has a DRM problem that isn't a lie. But then you do defend everything they do like a fanboy.

  • craig82614816 craig (@craig82614816) reported

    @LazyBearGames @Nintendo What about the Xbox version? Can’t complete the dlc of game of crones either due to a glitch in the tent building

  • MLarscheidt Matthew Larscheidt (@MLarscheidt) reported

    @majornelson @Official_GDC Please seriously fix the horrible matchmaking issues with Xbox 360 games that use XONLINE!

  • lilarachnid Justin Young (@lilarachnid) reported

    @TNE_UI_Goku @Demon6880 @Outriders Which xbox are you running? I'm on series S/X and the log in is now about 5 seconds. Obviously my experience isn't everyones, but was just seeing if it was a xbox series or xbox one issue still.

  • kakashidragon Matthew Nemitz (@kakashidragon) reported

    @CallofDuty Theater mode is locked for me (Xbox one), any fix for that?

  • hellomredwards Hello, Mr. Edwards (@hellomredwards) reported

    @OriginaIPenguin Well, at least for mainstay Steam games it shouldn't be an issue. Really looking forward to playing around with what's under the hood. The hardware onboard seems to be onpar with what you can get from an Xbox Series S, and at the value of a Switch. That's awesome.

  • KeijiCase Keiji Case 🦝🦇 (@KeijiCase) reported

    @MattDemers @LinusGale @Hippolektrion Yes. Steam OS is an Arch Linux based distro, so should have more / better supported Cores. Deck is about 2 teraflops which is around PS4 HW specs, Xbox in question is 4 teraflops. I don't think you'd have an issue hitting 60 FPS in emulation for anything PS2 era or older

  • Irvingalcanta12 Irving alcantar (@Irvingalcanta12) reported

    @ComplexMinded I’ve los lt all my missions progress on GEN1 and GEN2. I’m on Xbox, I lost all my progress by transferring from one server to the other. What’s the best way to fix this issue? @ComplexMinded

  • AngelusHector Hex (@AngelusHector) reported from Queens, New York

    @Jordan25983253 @IGN Ok but going off reliable hardware. Idk if it’s just me but I have owned all the xbox consoles and have had issues with everyone of them. One x and series x with the controllers constantly disconnecting. It’s annoying. Lol

  • NUFC_MAFF Maff ◢ ◤ ™ (@NUFC_MAFF) reported

    @XboxSupport third attempt at help. Gamertag problem with it just not changing to new one. Help for god sake

  • SAVVYxPIRATE Wifes Master blaster (@SAVVYxPIRATE) reported

    @XboxSupport why can’t I change my real name on 360? I go to play l4d2 & my real names not the same as my series s real name & I can’t change it it says try again later I’ve been trying for 1 week so how do I fix this annoying crap???

  • SAVVYxPIRATE Wifes Master blaster (@SAVVYxPIRATE) reported

    @Xbox why can’t I change my real name on Xbox 360 I start to play left 4 dead 2 on Xbox series s and I saw my real name isn’t what I have on my series s and I can’t change it I get can’t change try again later I’ve tried for 1 week and I get that everytime so how do I fix this?

  • chabot_liam TheWolfGaming4[wlm] (@chabot_liam) reported

    @Treyarch fix the servers me and a group keep getting connection interrupted on round 17 in zombies 2 of them are xbox and im on playstation

  • Matthew15657133 Matthew K (@Matthew15657133) reported

    @MUTdotGG @EASPORTS_MUT Help. 20% not working for PS. Only XBOX

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