Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 6
Berlin, Land Berlin 4
San Francisco, CA 3
Wiehl, NRW 3
Lyon, Auvergne-Rhône-Alpes 3
Bengaluru, KA 2
Leipzig, Saxony 2
Wheatland, MO 2
Rouen, Normandie 2
Santa Coloma de Gramenet, Catalunya 2
Lille, Hauts-de-France 2
Strasbourg, ACAL 2
Munich, Bavaria 2
Vienna, Wien 2
São Paulo, SP 2
Madrid, Comunidad de Madrid 2
Pessac, Nouvelle-Aquitaine 2
Melbourne, VIC 2
Murlin, Bourgogne-Franche-Comté 2
Kingsport, TN 1
Manresa, Catalunya 1
El Salto, JAL 1
Perth, WA 1
Riverside, CA 1
South Bend, IN 1
Evesham, England 1
Chartres, Centre-Val de Loire 1
Colorado Springs, CO 1
Newry, Northern Ireland 1
Edmond, OK 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • Reality47476204 RealityCheck (@Reality47476204) reported

    @Final8oss @jmdornbush @IGN Xbox went 3rd party, with their highly anti-consumer service Gamepass. They aren't doing anything pro-consumer genius, they're the most anti-consumer company in gaming since 2002.

  • Odigos69 Odigos (@Odigos69) reported

    apparently this only affects the "next gen" version of the game (PS5/Xbox Series X|S). i haven't noticed anything horrendously borked on PC, but i also haven't tested coverage stuff yet. and the Run Blocking issues i mentioned? not even acknowledgement that an issue exists.

  • TechjackinL Techjackin LLC (@TechjackinL) reported

    @PlayStation Ya'll trippin with this HFW PS4/PS5 situation. U should really take a hard look at ur business model for upgrades. It would be wise before you lose market share to Xbox. @Guerrilla please fix this before launch. U want as many people playing ur games as possible.

  • ray_menefee Ray Menefee (@ray_menefee) reported

    @NoMansSky fix xbox one game crashing please. Game is currently unplayable

  • matthew12311713 matthew (@matthew12311713) reported

    @XboxWire You guy needs to fix this bug I can't go back to the Xbox home page

  • XboxSupport Xbox Support (@XboxSupport) reported

    @keishon_jordan Hello, Please follow our Official Xbox Support page on Twitter in order to be able to get a Direct Message regarding the issue.

  • Esquilli Esquilli (@Esquilli) reported

    Anyone had issues downloading games from the Xbox GamePass? I have literally tried EVERYTHING, but the downloads get stuck at "Preparing 0%".

  • TheAmericanTruk AoD_AmericanTruck1 (@TheAmericanTruk) reported

    @XboxSupport Fix 👏 the👏 gamer 👏 picture👏

  • thebussysaka Bussy Saka (@thebussysaka) reported

    @xMBGx Honestly I expect them to reverse course in the next week because of the backlash. Remember last year with Xbox trying to raise the price the price of their Live Gold service by a huge amount? They reversed that in a day.

  • Trahpper_LoL 𝕋𝕣𝕒𝕙𝕡𝕡𝕖𝕣 (@Trahpper_LoL) reported

    @XboxSupport my picture changes are kinda broken.

  • JoshuaVoigt28 Joshua Voigt (@JoshuaVoigt28) reported

    @XboxSupport I need help. I can't access the Microsoft store on my xbox series x. I click on the app, and nothing happens. Then it brings up an error code.

  • Latdug Latdug (@Latdug) reported

    @DasBiscut @LegacyKillaHD 2) Many companies are offering their users free upgrades of their games between platforms, including first party Microsoft titles and many third party titles for both Xbox and Playstation. 3) The main issue I have with HFW is that there isn't even an upgrade path.

  • ItzReeeXBL LWA ItzReee (@ItzReeeXBL) reported

    If you invite me to an Xbox party, and talk **** to me and expect me to DDoS, **OR EVEN ATTEMPT** to DDoS you…you need to go back to 2016 my friend.

  • CowboyGaming4 Cowboy Gaming (@CowboyGaming4) reported

    @PocketpairGames hi ... We're i report bugs ... In Xbox series x when you try to figth the griffin it crash the game and turn off the console

  • TheTrueDH Derrick Hunter (@TheTrueDH) reported

    @Xbox @XboxGamePass why is it that the last week to finish our quests, there is always a problem with the "play any game pass game" and the "earn your way quest" by playing 3 different game pass games.. these every last week of the month don't pop

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