Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perth, WA 5
Paris, Île-de-France 3
Oak Creek, WI 3
Brisbane, QLD 3
Anaheim, CA 2
Pawtucket, RI 2
Chelmsford, England 2
Columbus, OH 2
Clermont-Ferrand, Auvergne-Rhône-Alpes 2
Melbourne, VIC 2
Frankfurt am Main, Hessen 2
London, England 2
Benito Juarez, CDMX 2
Tergnier, Hauts-de-France 2
Liverpool, England 1
Beauvallon, Auvergne-Rhône-Alpes 1
Gaylord, MI 1
Rio de Janeiro, RJ 1
Freising, Bavaria 1
Samāstipur, BR 1
North Shields, England 1
King George, VA 1
Santiago de Querétaro, QUE 1
Morton Grove, IL 1
Brussels, Bruxelles-Capitale 1
Haverhill, MA 1
Edinburgh, Scotland 1
Tlalpan, CDMX 1
Tláhuac, CDMX 1
Ixtlahuaca de Rayón, MEX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • IBananaShake BananaShake 🇳🇴 (@IBananaShake) reported

    @M_P_Spinelli @miracleofsound "Xbox" Well theres your problem my dude

  • Reede92899099 Reede (@Reede92899099) reported

    It now Been five days since I put in my original request not only are you ignoring me but your breaking British consumer law. Honestly when are you going to start having some decent service or is it becaue I am using an old product and you don't care. @Xbox @XboxSupport @XboxP3

  • gaming_lush GreenLushGaming (@gaming_lush) reported

    @peterparker044 @GameSpot I’ve had no issues at all on Xbox one S

  • Dante72059831 Dante Legacy (@Dante72059831) reported

    @Izzy_Ti @XboxSupport Damn, that suck Bro. Many people having consoles issues with Cold War.

  • SVR_Insomniac SVR Insomniac (@SVR_Insomniac) reported

    @walkerlloyd75 @IGN I'm not sure I would feel the same way if I bought it for base Xbox One or PS4 but on a high end PC it's pretty good. 👍 It does need some work but given time to fix bugs and some expansions it could end up reaching Witcher 3 standards.

  • SpectreGrey93 Anthony Fanchin (@SpectreGrey93) reported

    @FreelancerAmber I have an Xbox Series X for Cyberpunk 2077. It has fewer bugs but I’m not complaining. Just give CD Project time to fix things up and be patient and just enjoy the game as much as you can.

  • Shay1774 The Mad Beef (@Shay1774) reported

    @CyberpunkGame So when is the Xbox fix coming Good so far the Games completely unplayable on Xbox still. Bugs everywhere, Constantly crashing

  • XA_ChrisE Chris ~ Xbox Ambassador 💭 (@XA_ChrisE) reported

    @milesSI Many users on xbox are having issues when saving a game, when will this be fixed?

  • NoahLach Noah Lach (@NoahLach) reported from Newmarket, Ontario

    @RansomSeraph @dark1x No experience with Xbox but Sony’s controls have always been bad. Circle for play/pause? FF/RW on the shoulder buttons where they’re inevitably pressed EVERY time you set it down? Messy, unorganized icon grid? All the UX problems from the PS3 are still here two generations later.

  • Jon10Papa PapaJon10 (@Jon10Papa) reported

    @Josh_Foun10 @GameStop I'm dealing with the same poor customer service. Even created this account just to try to contact @GameStopHelp and getting nothing. I was 'lucky' enough to secure a preorder of the Xbox Series X on the first day, or so I thought, still 'awaiting product availability'

  • JrawMr Mr_JRAW (@JrawMr) reported

    Why warzone not working on xbox 😒

  • cas8spyder Cas8spyder (@cas8spyder) reported

    @Roxxywuff I of course have it for xbox. I think with other games having limited timed events and season passes to work on has made it easier to leave it sitting there. Have you gone through all the usual steps on seeing if it can fix itself?

  • Sshsha1 Sshsha (@Sshsha1) reported

    @ATVIAssist I need a refund on my dlc Season pass on infinite warfare Xbox! But i can’t chat with anybody for some reason it’s not working. How can I get my money back the season pass doesn’t work it doesn’t let me play any maps

  • anna_mocikat Anna Mocikat (@anna_mocikat) reported

    @Cleric20 @CJAggett @ChrisHooley2020 Tbh, I don’t know why I don’t have any issues at all but I assume that most people don’t and it’s just (as always in everything) a very loud minority bitching. It’s not that my Xbox is special as I had massive bug issues with other games.

  • HKrekola Harri Ala-Krekola (@HKrekola) reported

    @ForzaMotorsport Since original Forza motorsport at xbox, thru Forza 7 and Horizon 4 on XsX. Horizon 4 online gamemode don't work at the time. Fix It!

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