Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perth, WA 5
Paris, Île-de-France 3
Oak Creek, WI 3
Brisbane, QLD 3
Anaheim, CA 2
Pawtucket, RI 2
Chelmsford, England 2
Columbus, OH 2
Clermont-Ferrand, Auvergne-Rhône-Alpes 2
Melbourne, VIC 2
Frankfurt am Main, Hessen 2
London, England 2
Benito Juarez, CDMX 2
Tergnier, Hauts-de-France 2
Freising, Bavaria 1
Samāstipur, BR 1
North Shields, England 1
King George, VA 1
Santiago de Querétaro, QUE 1
Morton Grove, IL 1
Brussels, Bruxelles-Capitale 1
Haverhill, MA 1
Edinburgh, Scotland 1
Tlalpan, CDMX 1
Tláhuac, CDMX 1
Ixtlahuaca de Rayón, MEX 1
Madrid, Comunidad de Madrid 1
Cardiff, Wales 1
Santo Domingo, Distrito Nacional 1
Islamabad, Islamabad 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • eramaster12 eramaster2011 (@eramaster12) reported

    @TheFlo84 @maximilian_ Then why are they doing this in the first PLACE, to them money is not a issue, but nooooooooo they want to make it an issue, so who cares what they think, if we demand perfect port like how Xbox does it then it no should never be no problem for effing sake

  • NaterStephanie StephanieHatesMinorities (@NaterStephanie) reported

    A goon came to fix my xbox 720 yesterday

  • IgnisAFB Adam "IgnisAFB" Blackburn (@IgnisAFB) reported

    Can't play any online games on @xboxuk . Tried @WWEgames and #gtaonline but no connection. Are there problems? @XboxSupport #UK

  • gullberry420 DeenGullberry420 (@gullberry420) reported

    @GameSpot This is all over no day ones lol how can people not understand why it makes zero sense for Sony to put their games day one. Sony focuses on single player story driven games with no microtransactions. Xbox focuses on live service games full of MTX……

  • NightGuardLife eat_game_sleep (@NightGuardLife) reported

    You come home from work. The tv is not working nor is the Xbox one x or the ps4 or your switch lite. What do you do?

  • K1llDj K1ll THE DJ 95 (@K1llDj) reported

    @HarisAnthony @GameSpot It’s more that they haven’t got the funds to take the risk on it not working where as Xbox does and it’s paying off for them, game pass is generating loads of money, 25 million people paying 15 would generate 375 million a month, thats huge money and that will only grow

  • Swifter358 Mark (@Swifter358) reported

    @Savoie481 @kidsmoove @PlayStation PS5 & PC is all you need there is no reason to buy an Xbox Console any more . Microsoft have conceded the console war and are moving on to Games as service war.

  • AnthonyErcolano Anthony Ercolano (@AnthonyErcolano) reported

    @XboxSupport @Ominiss i'm having the same problem please fix it

  • NaterStephanie StephanieHatesMinorities (@NaterStephanie) reported

    A my mom came to fix my xbox 720 yesterday

  • UNDEADFISHCAKE UNDEAD FISHCAKE (@UNDEADFISHCAKE) reported

    @HirezOps @XboxSupport Please fix it ASAP or the Twitch chat will be a mess again

  • arsenal_career_ house flipping 69 (@arsenal_career_) reported

    @houseflippersim plz hurry up and fix the Xbox and give them the update

  • oldmategamer OldMateGamer (@oldmategamer) reported

    @FrontlineGamer @slack_jawed_ For people that were happy with the Xbox One, they should have no problem with the Series S. But for those with high quality setups, the Series S is definitely a consolation prize

  • alexpundir alex (@alexpundir) reported

    @NitroChris11 @Karuna_Poison @Rainbow6Game It would make sense if PS4 users didn't get the update either, but they're doing well. Moreover, on all other platforms (PC, Xbox, PS4) everything works. Also, this problem is observed on the PS5 in Japan and partially in other European countries. In any case

  • ps5unban PlayStation 5 Unban Bot (@ps5unban) reported

    I read every line of EULAs and I am 100% confident that my banned machine and my banned friends did not violate them. Both were banned without a persuasive reason from your customer service! I had no issue with #XBOX and #NintendoSwitch for years btw! (3/7)

  • itsTurboTime_ Turbotech Astronaut ❁ (@itsTurboTime_) reported

    @Oti09280470 I'm not sure given Sony's newly available subcripti9n service. Sony has 110M MAU with 48M being paid subs Xbox has 100M MAU with roughly 30M GP subs. I don't think there are numbers for active gold members available so it's really hard to say

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