Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perth, WA 5
Paris, Île-de-France 3
Oak Creek, WI 3
Brisbane, QLD 3
Anaheim, CA 2
Pawtucket, RI 2
Chelmsford, England 2
Columbus, OH 2
Clermont-Ferrand, Auvergne-Rhône-Alpes 2
Melbourne, VIC 2
Frankfurt am Main, Hessen 2
London, England 2
Benito Juarez, CDMX 2
Tergnier, Hauts-de-France 2
Rio de Janeiro, RJ 1
Freising, Bavaria 1
Samāstipur, BR 1
North Shields, England 1
King George, VA 1
Santiago de Querétaro, QUE 1
Morton Grove, IL 1
Brussels, Bruxelles-Capitale 1
Haverhill, MA 1
Edinburgh, Scotland 1
Tlalpan, CDMX 1
Tláhuac, CDMX 1
Ixtlahuaca de Rayón, MEX 1
Madrid, Comunidad de Madrid 1
Cardiff, Wales 1
Santo Domingo, Distrito Nacional 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • Raydhk THREEC48 (@Raydhk) reported

    @BungieHelp No point in crying over maintenance or expecting any info from Bungo. I got over that after being locked out for two months with the XBox "Watercress error" fiasco. We got no explanation then. I left the game after years of playing. Thing is nothing has changed ROFLMAO.

  • OneDirtyMother1 OneDirtyMotherfucker (@OneDirtyMother1) reported

    @BungieHelp It's almost 12:00 PM over here, I've updated Destiny 2 and it STILL pops up with the 'cat' error message like it's still under maintenance. At least fix this **** for Xbox Series S?

  • WatchPlayType Aaron Bayne (@WatchPlayType) reported

    Anyone else having major issues with #Vanguard on Xbox? It hasn't let me play a complete online match since yesterday afternoon after multiple attempts, claiming I don't have Xbox Live. Now I can't access loadouts in private match lobbies 😒

  • deadcIouds Burt Macklin FBI (@deadcIouds) reported

    your game has been out 5 days now and my Xbox still freezes during every game. when’s the fix coming? @SHGames @Xbox @XboxSupport

  • praiz_abel Abel (@praiz_abel) reported

    @forza_support Hi guys I'm having an issue where I opened the game for the first time and the game is talking infinite loading time start the game , this Happens on xbox one s ,I pre-installed the game

  • CurtisPeters Curtis (@CurtisPeters) reported

    @ForzaHorizon @Xbox @WeArePlayground FIX YOUR GAME. The level of support from you guys is pathetic and the fact that there there are issues with wheels the are on your supported device list means you obviously did not do enough testing of the game with these devices. A joke.

  • TNC_73 AutumnTNC (@TNC_73) reported

    @Xeauz_ @ForzaHorizon The game right now seems to have stability issues. Easily able to crash (maybe more on xbox one)

  • mountshann al (@mountshann) reported

    curse of the pharaohs made my old xbox crash so many times it’s funny at this point-

  • Raymond_NOR Ray (@Raymond_NOR) reported

    @GOTGTheGame Todays xbox patch on 6gb didnt fix my issue where im stuckt in the fog room repeating over and over forever. Please help so i can continue playing this game

  • Jack52391 Jack Bailey (@Jack52391) reported

    @FootballManager on Xbox it doesn’t let me change the price to what I want, I need to use one of the preset options. How do I fix it

  • jcarl90 Jordan Carl (@jcarl90) reported

    @XboxSupport Hi, I've got Gamepass ultimate and no matter what I try I get errors when downloading games, I've checked and my computer is up to date including a fresh Windows 11 install, any suggestions?

  • a_am86 Adrien Arzabe (@a_am86) reported

    @OneDirtyMother1 @BungieHelp I have the same problem (Xbox Series S)

  • MatthewW191 Matthew Wright (@MatthewW191) reported

    @_wotta Xbox App on PC sucks. I had a major issue installing the "Xbox Gaming Service" on PC. Took 2 days to sort out. I've never seen an app so bad in my life.

  • ZakMart10008316 Zak Martin (@ZakMart10008316) reported

    @jeromed1957 @XboxGamePass Just click on the person's name who you want to turn down and it will, as for sound quality that seems more like a headset problem than something on xbox's end

  • SebyNTRS Sebashley (@SebyNTRS) reported

    @ALewanewsky @ForzaHorizon @Xbox Same issue with me can’t use the card please fix

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