Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 7
Perth, WA 5
Berlin, Land Berlin 4
Brisbane, QLD 3
San Francisco, CA 3
Lyon, Auvergne-Rhône-Alpes 3
Melbourne, VIC 2
Amsterdam, nh 2
Charlotte, NC 2
Chelmsford, England 2
Montpellier, Occitanie 2
Vancouver, WA 2
Bordeaux, Nouvelle-Aquitaine 2
Frankfurt am Main, Hessen 2
London, England 2
Benito Juarez, CDMX 2
San Nicolás de los Garza, NLE 2
Tergnier, Hauts-de-France 2
Leipzig, Saxony 2
Wheatland, MO 2
Rouen, Normandie 2
Santa Coloma de Gramenet, Catalunya 2
Lille, Hauts-de-France 2
Strasbourg, ACAL 2
Munich, Bavaria 2
Madrid, Comunidad de Madrid 2
Pessac, Nouvelle-Aquitaine 2
Les Rousses, Bourgogne-Franche-Comté 1
Berlin, CT 1
Jersey City, NJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • JordanMalo2 Jordan Malo (@JordanMalo2) reported

    @InfinityWard I'd like to report an issue where on Xbox if a keyboard is plugged in the mouse and keyboard will sometimes stop responding, I've only ever had it happen in the create a class menu while scrolling through weapons, putting attachments on, or scrolling though camos

  • sinusoidal pıʌɐp (@sinusoidal) reported

    @Thurrottfeed I actually think given MSFT's current strategy they basically have an incentive for you to pay for their subscription service and software and NOT buy an Xbox, since they probably make slightly more money that way.

  • Randyneveragain Randy (@Randyneveragain) reported

    @DisneyDLV Please fix the frames back on Xbox series x. It was 60fps after the scar update, now it’s back to 30

  • 412Madden Madden 412 (@412Madden) reported

    @MaddenNFLDirect can you please fix my account on my xbox mrwrx412

  • DeeRalphh DeeRalph 💰🏃🏾 (@DeeRalphh) reported

    @InfinityWard Fix 120fps in multiplayer on Xbox SX

  • NOLAJAZZ123 New Orleans Jazz (@NOLAJAZZ123) reported

    @MojangStatus @MojangSupport Fix Minecraft Xbox. I can’t play on my world and all my texture packs don’t work and all my settings are reset

  • Waffles40613416 Waffles (@Waffles40613416) reported

    @InfinityWard @charlieINTEL Fix the fps for god sake I should be getting 230 fps on my PC WITH LOW SETTINGS, I can’t even on very low settings. I tried playing on my Xbox and it’s a mess FIX YOUR GAME!!!

  • SiahTheWiccan SiahTheWiccan (@SiahTheWiccan) reported

    @DisneyDLV Any update on the loading issue? I'm on Xbox and just got home about an hour ago to do a Halloween stream with the game and I'm still trying to load in 30 mins later.

  • dierxdiets Steve Dave (@dierxdiets) reported

    @illusiveSmoove @Xbox Let’s not get started on gamepass… like why would I subscribe to a video game rental service where I can even get the physical disc mailed to me S.M.H gamepass pathetic.

  • AustinWinfrey LxghtBloo (@AustinWinfrey) reported

    @XboxSupport There’s an issue with the party just closing itself randomly. Just giving a heads up:)

  • Lou_IsCool LouIsCool (GrapeReason) (@Lou_IsCool) reported

    @thelinkypoo Oh damn, that's *****. I think it's an issue when you got a PC gamer in 240 fps vs some kid on the Xbox slim

  • SamaelsTuesday Samael's Spooksday 👹🎃🕯️ (@SamaelsTuesday) reported

    @SpaceDogSergei Is it the PS3 version? Seems like I remember that that version is decidedly more broken than the Xbox one.

  • ScottyCooper1 Scotty (@ScottyCooper1) reported

    Maybe if I tweeted that I was having problems spending money on xbox products I'd have gotten a response. Shame that 14 plus years as a loyal customer I get no help when I have an issue. @XboxSupport @xboxuk

  • FIERCECAT1999 FIERCECAT1999 (@FIERCECAT1999) reported

    @chrillcast @jfsps15 how do I fix random stuttering on my Xbox One S? I’m experiencing it in a few games and it’s really annoying. @XboxSupport

  • DanteMusashi Geoff (@DanteMusashi) reported

    @InfinityWard Having trouble accessing my vault rewards on Xbox, what's the fix?

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