Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 3
Brussels, Bruxelles-Capitale 3
Wiehl, NRW 2
Omaha, NE 2
Southampton, England 2
Manchester, England 2
Paris, Île-de-France 2
Las Vegas, NV 2
St Helens, England 2
Harlow, England 2
Bielefeld, NRW 2
Marietta, GA 2
Sittingbourne, England 2
Brisbane, QLD 2
Liverpool, England 2
Borre, Vestfold fylke 1
Liversedge, England 1
Hénin-Beaumont, Hauts-de-France 1
Gelsenkirchen, NRW 1
Belle, WV 1
Essen, NRW 1
Hanau am Main, Hessen 1
Montauban, Occitanie 1
Hemet, CA 1
Spring Hill, KS 1
Hove, England 1
Thuin, Wallonia 1
Newberg, OR 1
Sutton, England 1
Köln, NRW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • Basedchacha Mateo (@Basedchacha) reported

    @Xbox @StarCouncils I need you to fix my console that's clearly acting up because of you guys, but you want me to pay 300 dollars for issues being clearly reported by multiple people. I'm apparently out of warranty by like 2 weeks. A console that couldn't even work for me a full year?? Smh

  • Rustolla76 We really shook the pillars of Heaven this time. (@Rustolla76) reported

    @4KMadLad @Xbox The game was a media darling. It was never going to be huge. I mean it's a rhythm game. I don't think marketing or retail release was the issue. It's not a game that's gonna move the needle.

  • boomhour83 Boomhour Art (@boomhour83) reported

    @b3ngiii @Xbox Cloud stream and storage isnt even an issue

  • AdrianS94677401 Adrian Smith (@AdrianS94677401) reported

    @Xbox Explain this to me… I was permanently banned for no reason whatsoever (ban is now lifted and can access online services) On the website I’m still a banned user (0 customer service support as banned). Why the 0 communication and not even a sorry?!

  • GZisoff Gele Zisoff (@GZisoff) reported

    @IntoTheLongDark my @Xbox game is broken. Lost my Wintermute saves and now my survival game stops saving.

  • z3raphim J - Your Friendly Neighborhood d3m0n0id (@z3raphim) reported

    @Sp00kyGnome @Xbox @XboxP3 Well, the model is based on games entering and leaving the service and people buying the ones they want to keep. So I don't mind that. But that's for 3rd party; Xbox always told us 1st party Xbox stays on the service. So it's frustrating when that changes, with no explanation.

  • BehroozRezvani Behrooz Rezvani (@BehroozRezvani) reported

    Hey @Xbox and @XboxP3 Could you please clarify why Quantum Break is leaving @XboxGamePass ? We thought that Xbox games will forever exist on GamePass, I thought that was the promise of the service?

  • Parrkour1 Parrkour (@Parrkour1) reported

    @ShinobiPhoenix @JezCorden @Xbox To an extent yes I would agree. 1. Can you play locally on your phone? 2. It about driving the ecosystem for Xbox. Get more gamers in and attached to gamepass. Creates a big advantage over what Sony is doing. Drives consumers into their service

  • DeanDevlin10 Dean (@DeanDevlin10) reported

    @Xbox absolute shite service getting banned again for replying to some stupid ****.

  • xGodsonx Juggernaut 34 (@xGodsonx) reported

    I ****** hate playing #NBA2K23 on the #XboxSeriesX I'm forever lagging in this game @Xbox this will be my last console I buy from y'all

  • Gavsta1427 Gavin (@Gavsta1427) reported

    @Xbox @XboxSupport any chance can fix xbox rewards app, again!! Constantly crashing, takes a lifetime to open...

  • 4KMadLad Insane Timmu (@4KMadLad) reported

    Pretty much everyone who’s not a console warrior (XBox fanboys and PS/Switch portbeggars alike, still a vocal minority) or a designer on the game itself seems to have already forgotten Hi-Fi Rush. What 0 marketing and retail release does to a game. @XBox needs to fix this.

  • ABakerN7 Andrew Baker: Fully Vaxxed! Essential Worker (@ABakerN7) reported

    @tauriqmoosa @Xbox I had a similar problem when the neighbourhood I moved to was still under construction. I had an imperfect solution that might help until there is an indicator from XBOX. I got myself a UPS, imperfect because it only works if you’re home when the outage happens.

  • Gunsalad Josh (@Gunsalad) reported

    @Xbox Sorry the Taco Bell last night keeps making me sound like a broken tuba.

  • trinistonah_ robbie sulaman (@trinistonah_) reported

    @Sparrow7x @Xbox If its only FIFA thats doing that on your Xbox then you'd have to ask EA about that. Thats not an Xbox issue.

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