Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wiehl, NRW 3
Atlanta, GA 3
Brussels, Bruxelles-Capitale 3
Plymouth, England 2
Omaha, NE 2
Southampton, England 2
Manchester, England 2
Paris, Île-de-France 2
Las Vegas, NV 2
St Helens, England 2
Harlow, England 2
Bielefeld, NRW 2
Marietta, GA 2
Sittingbourne, England 2
Brisbane, QLD 2
Liverpool, England 2
Issy-les-Moulineaux, Île-de-France 1
London, England 1
Evanston, IL 1
Reims, ACAL 1
Charlotte, NC 1
Borre, Vestfold fylke 1
Liversedge, England 1
Hénin-Beaumont, Hauts-de-France 1
Gelsenkirchen, NRW 1
Belle, WV 1
Essen, NRW 1
Hanau am Main, Hessen 1
Montauban, Occitanie 1
Hemet, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • jay_gane1 Jaiden Smith (@jay_gane1) reported

    @demonslayer_hc Please fix this Xbox bug, no matter how hard i try, I can’t play any online match :( It puts me on a “Who are you?” Screen and asks me to pick a profile, once i do, it shows me the exact same thing again, i’ve tried it countless times to the point where the game froze, pls fix.

  • FrankerMary Mary Franker (@FrankerMary) reported

    @hammondkelv @AudacityLil @Xbox My account also got hacked and support service aren’t doing anything about it, so I contacted ( cyber_trusted1 ) on Instagram he successfully retrieved my account, he’s legit and reliable.

  • FallinStasis FallentotheDarkness (@FallinStasis) reported

    @FortniteGame @Xbox @XboxSupport Having issues on the Xbox series X purchasing Vbucks 🙈 it charged my account but did not load them onto my fortnite account…

  • Protodrome Protodrome (@Protodrome) reported

    @StellarisIgnis @ducain23 @Xbox I am not an insider. Too many horror stories of things just straight up not working. So scour the internet I shall

  • hammondkelv hammond (@hammondkelv) reported

    @AudacityLil @Xbox Contact 84_9.6 on Instagram,they recovers any hacked account and help with any accounts issues

  • kirdarling tia (@kirdarling) reported

    @OfficialFlezent Dear diary it'd pretty much been like 2 days since roblox had broken down I'm starting to go crazy and I cry my self to sleep every night now having nightmares I could play 9tjet games I have on my pc or mYeb on my xbox or even go outside and touch grass but no- Rip that tia ay

  • alpha_wolf319 alpha_wolf319 (@alpha_wolf319) reported

    @Neptunescage @Xbox For the record, the game is on Xbox Game Pass for PC. So it is right for them to state Xbox. Game Pass is Xbox first. It is a Xbox service. Phil already said more PC games will be coming to Xbox later. Not sure why they just don't partner with Steam.

  • Agustin_Bust03 Agustín Bustamante (@Agustin_Bust03) reported

    @discord I have two items in my gift inventory (YT premium and Xbox Pass Ultimate) and yet when I try redeem them it just says "Oh no! There has been an error, we are sorry" or something like that. Why does this happen? One of the gifts is going to expire soon...

  • AxNullGodxA Aleczander Burhans (@AxNullGodxA) reported

    @Dachsjaeger It's not even 1080p60 on PS5 and Series X, it drops down into the mid 40s. Doom Eternal, Spider-Man, Gears 5, and more run at almost native 4K at a locked 60fps with just as demanding graphics. It runs at 1080p30 on the Series S, that's basically an Xbox One. This game is broken.

  • LawlietOyaha Lawliet Oyaha (@LawlietOyaha) reported

    not sure what scary game to stream. Fatal Frame-not scary Outlast-little scary alien iso-not scary probs be RE6 w/demonic after scary game. but nothing scares me, Maybe i try 2 test out dead space 1 on the xbox if the audio issues isnt too bad?

  • MaksenHyacinth Allana Sammie (@MaksenHyacinth) reported

    @AudacityLil @Xbox yo! contact fixright_techz on Instagram if you have any account you wanna fix.. the guy is very good at it,. he did mine perfectly💯

  • Zach___Thomas Zach Thomas 🕙 (@Zach___Thomas) reported

    @Minecraft I play on an Xbox One X and have to set my console to 1080p in order for the game not to crash my system. Also loading into the game is horrendously long. Why???

  • lukmills Luke A7X (@lukmills) reported

    @AnthonySkatz @MLBTheShow I'm having the same issues. I can't get a single pitch to work correctly at all. It's completely unplayable. Xbox controllers are the absolute worst I'm so tired of it at this point

  • NickOxby Nick Oxby (@NickOxby) reported

    @XboxSupport Tried to buy come Call of Duty (COD points) and got error code: CRIMSON Tried again with same result. Checked my VISA card account and found i'd been charged twice. Still no COD points Please advise.

  • Babykays_diary Kay Gibson (@Babykays_diary) reported

    @MojangSupport @Minecraft Bedrock on Xbox has been having a big issue with the boats. Whenever you sail then exit the boat, it seemingly vanishes for about 5 minutes. And in order for it to reappear you would have to “keep yourself busy” just for it to come back. Please help!

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