Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 7
Perth, WA 5
Brisbane, QLD 4
Berlin, Land Berlin 4
San Francisco, CA 3
Lyon, Auvergne-Rhône-Alpes 3
Melbourne, VIC 2
Amsterdam, nh 2
Charlotte, NC 2
Chelmsford, England 2
Montpellier, Occitanie 2
Vancouver, WA 2
Bordeaux, Nouvelle-Aquitaine 2
Frankfurt am Main, Hessen 2
London, England 2
Benito Juarez, CDMX 2
San Nicolás de los Garza, NLE 2
Tergnier, Hauts-de-France 2
Leipzig, Saxony 2
Wheatland, MO 2
Wiehl, NRW 2
Rouen, Normandie 2
Santa Coloma de Gramenet, Catalunya 2
Lille, Hauts-de-France 2
Strasbourg, ACAL 2
Munich, Bavaria 2
Vienna, Wien 2
Madrid, Comunidad de Madrid 2
Pessac, Nouvelle-Aquitaine 2
Nahunta, GA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • HarrisFoster Harris Foster (@HarrisFoster) reported

    If you're having trouble securing an Xbox or PS5, shoot me a DM and I'll get you on my list. Any time one of these systems goes up, I snatch it up to hand off to buds for cheap. Nobody should have to pay an extra $300 to scalpers to enjoy video games.

  • W1R3DDD ✨Chi🌙 (@W1R3DDD) reported

    I got a SPNKR to the face in attrition and it ******* MAKE MY XBOX CRASH.

  • CatsLovesCards Cats (@CatsLovesCards) reported

    @XboxSupport The new Xbox series X and S controllers are bugged, they disconnect randomly but the light stays solid, please fix this issue I have two brand new controllers that I can't use because they disconnect randomly, my original Xbox one controller never has this issue on my Series S.

  • ThaScarecro ( ͡° ͜ʖ ͡°) (@ThaScarecro) reported

    @fr3qu3ncie Yup same. Froze my xbox one time too. How can a game be this broken lol

  • amullinsgirl Ann Mullins Manley (@amullinsgirl) reported

    Thank you @XboxSupport for being zero help for the issue we are having with our Xbox X console because it’s over a year old and out of warranty. We’ve had it 13 months. Your support is terrible. I love being told to just search on my own. Like I haven’t already done that.

  • TasteItGaming Taste It Gaming (@TasteItGaming) reported

    @FireCloud42 @DestinLegarie I think that a lot of the games they bought will be multi plat, but I think crash will be exclusive, because it'd be a massive deal if a ps exclusive becomes a xbox exclusive.

  • TyrrellGT Graham Tyrrell (@TyrrellGT) reported

    @XboxSupport hi folks. I’ve tried now n 3 occasions to get help on a refund issue for a digital purchase. Can you tell me who to contact regarding that please?

  • SantaSports3 Dev (@SantaSports3) reported

    @SMITEGame Your xbox serves need to be fixed! A lot of people having issues w freezing game and network errors. New Szn looks great just can barley play

  • jacks365 FBPE is just white peoples Hotep (@jacks365) reported

    @danieltiluk Yeah, they have issues with it that are different from mine. One, it's terrible for the environment. The entire bitcoin energy output is bigger than Argentina. Second, they've caused supply issues for graphic cards, that's stopped the production for PS5, XBOX and gaming PC.

  • BraedenVA BraedenV (@BraedenVA) reported

    @RavenSoftware @ATVIAssist @CallofDuty Can I get support for my problem? Been waiting weeks. Warzone crashes to Xbox One Menu whenever I launch matchmaking. Literally cannot play the game at all right now.

  • CrashSpyroBanjo Biker Crash #ABetterABK (@CrashSpyroBanjo) reported

    @TasteItGaming @FireCloud42 @DestinLegarie It would also be a massive loss in profits as the Xbox ports of Crash have never sold well

  • mahanpour Mahan Pourfakhr (@mahanpour) reported

    @IGN Sounds about right, Xbox isn’t in the selling of console, they are into selling a service: Xbox game pass and u don’t need a Xbox to play even a phone works

  • FallinStasis FallinStasis (@FallinStasis) reported

    @R6Extraction loving the game but my friend is having a lot of issues playing the game on pc. Keeps disconnecting randomly, and the @xbox party app doesn’t seem to work well with it

  • Lucid78043138 Lucid (@Lucid78043138) reported

    @CaribBros You need to fix or add m1 for controllers for mobile, when I connect my Xbox controller to my phone I’m able to use moves but I can’t m1 tho

  • blzngd4wn Blazing (@blzngd4wn) reported

    @JGODYT @TheGhostOfHope There will probably be Pro versions of the Xbox and PS5 by 2023 sold for the same price as the current consoles. So price and stock by then shouldn’t be an issue at all by then imo

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