Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wiehl, NRW 4
Atlanta, GA 3
Riverside, CA 2
Lee's Summit, MO 2
Grays, England 2
Sydney, NSW 2
Plymouth, England 2
Omaha, NE 2
Brussels, Bruxelles-Capitale 2
Southampton, England 2
Manchester, England 2
Las Vegas, NV 2
St Helens, England 2
Harlow, England 2
Marietta, GA 2
Sittingbourne, England 2
Brisbane, QLD 2
Rocky Mount, NC 1
Piedmont, MO 1
Woodbridge, VA 1
Heidelberg, Baden-Württemberg Region 1
Phenix City, AL 1
Orange Park, FL 1
Saint-Romain-de-Colbosc, Normandie 1
Decatur, AL 1
Belfast, Northern Ireland 1
Chongqing, Chongqing Shi 1
Modesto, CA 1
Salem, OR 1
Upton, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • Br1Ghtestday BR1GHTESTDAY (@Br1Ghtestday) reported

    @carternomolos @A_dmg04 On console especially last gen as i stated the lag difference between xbox and ps players makes that easy counter sometimes just not work, bows counter it too but not everyone wants to run them and against 6 they can break the screen

  • BrandonCassel10 Brandon Cassell (@BrandonCassel10) reported

    @XboxSupport @XboxSupport I have been trying for hours to get in touch with a real human who can help me with my All Access problem. I’m being sent round in circles and I can’t get this resolved. Appreciated.

  • AntonioBrugell1 empxdva (@AntonioBrugell1) reported

    @Brawlhalla Got a glitch on Xbox we’re all my character progress is reset

  • DarkOrder40 Number40 (@DarkOrder40) reported

    @hellogames Frigate Operations are broken on Xbox S/X. Debrief doesn't show, rewards hit but ships stay showing on the fleet management console

  • David__Jetta David Jetta 🇨🇦🏳️‍🌈🇨🇦 (@David__Jetta) reported

    @nyanspida @TheGuardianMew @stuckpx Unless say, someone buys an digital only xbox. After the game is delisted. If it was still available to all xbox users through a physical copy there wouldn't be as much of an issue.

  • gvg032 GvG (@gvg032) reported

    @XboxSupport it’s been three days now why can’t I log in with my account on my Xbox it just loads I use a different account there’s no problem

  • SDSmith86 Shawn Smith (@SDSmith86) reported

    @lgladdy @XboxSupport Yes, I am having this problem, the only one that worked is the one for logging into the Game Pass app on my phone, none of the others are working.

  • jorgemetal86 Howll86 (@jorgemetal86) reported

    @sjfostersound @GameSpot I think the appropriate thing would be to think that the problem is more with the ps4 and Xbox one consoles rather than the game itself, from the beginning I thought that Cyberpunk should only have come out for xbox series x / s, ps5 and pc.

  • h44di_ h44d._ (@h44di_) reported

    @_cLawGaming @k_zai7 i need a controller for xbox because mine is totaly broken half of the thing donty work and its unplayable.and because of that i have to play on keyboard and mouse which ar also broken but i manage to play with it, city:lahore

  • ritchiemartin Bloodmoney (@ritchiemartin) reported

    @DomoJ123 @IGN Ive used them all xbox is definitely last after psn and anything on PC lol not thats it bad but the consoles are the same when it comes to online most people have issues with one or the other due to **** internet. People need to learn 1mbs aint gunna be good xD

  • CraigYoxall YOC (@CraigYoxall) reported

    @A_dmg04 Xbox series X keeps crashing after an iron banner game every now and again forcing a game force close and restart, then sometimes sits at 'evaluating guardians' making you have to do the same again.. never done this to me before, is it a wider issue?

  • micah_wear micah (@micah_wear) reported

    @XboxSupport fix profile pictures, cant change it in the app

  • SystemLordMoot Matt Coombes (@SystemLordMoot) reported

    @Xbox @shangchi While it is cool, can we just get some regular series x in stock? I tried to get the Halo edition and that sold out before the website even loaded. We understand that there have been lots of issues, but some of us would be happy with a normal series x being available.

  • CaptainTurk1982 Cem 🇹🇷🇬🇧 (@CaptainTurk1982) reported

    @cyanworlds Guys it's not giving me the achievement for finding bob the skeleton on the mechanical age. Must be some kind of glitch? It's on Xbox.

  • PhierDon Phierdon (@PhierDon) reported

    If anyone has had the Xbox series x version of madden crash your console hit my dms. @MaddenNFLDirect has been too quiet and Microsoft is now putting a case together against @EAMaddenNFL for damages to consoles. I tried being civil but the team is dicking around

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