Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wiehl, NRW 3
Georgetown, KY 3
Chicago, IL 3
Dallas, TX 2
Atlanta, GA 2
Parkersburg, WV 2
Hamburg, HH 2
Büttelborn, Hessen 2
Leipzig, Saxony 2
Edmonton, AB 1
Oberndorf, Bavaria 1
Sweetwater, TN 1
Berlin, Land Berlin 1
Nomexy, ACAL 1
Evansville, IN 1
Memphis, TN 1
Cannes, Provence-Alpes-Côte d'Azur 1
Barzy-sur-Marne, Hauts-de-France 1
Ay, ACAL 1
Appleton, WI 1
McKinney, TX 1
Derby, England 1
Bougival, Île-de-France 1
Sunnyvale, CA 1
Tamworth, England 1
Midland, TX 1
London, England 1
Adelsdorf, Bavaria 1
Rochester, NY 1
Lockport, NY 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • ESKAY3103 Shaqeel Khan (@ESKAY3103) reported

    @jakebeyer98 @JasonHoisington Nah mate, went on reddit to see if anyone else had the same problem. Some guy on xbox did but he hasn’t worked it out either, luckily its not my main console so i can still play on my xbox account

  • Rezzxe Rx (@Rezzxe) reported

    @UbisoftSupport I play Xbox and there’s the error as soon you enter it you can’t see your team mates or your enemies, no team colour or nether enemies. Then as soon the ban part is done middle of round one it kicked me out the game app. Then when I locked back on, I got a ban and lots some elo.

  • DeeRosell21 Gemini ♊️ (@DeeRosell21) reported

    @Lake_The_Game Does the Xbox cloud save your progress ? I had to uninstall and just play that way . That way is perfect with no problem. It also let me start at the point where the game had froze when I had to uninstall .

  • fletche75970437 fletcher (@fletche75970437) reported

    @Rainbow6Game i beg you fix the matchmaking on xbox i’m bored pls and thanks

  • Barry_ALLEN_22 Barry (@Barry_ALLEN_22) reported

    @jojo_games Ok im gonna keep it short and simple matchmaking takes a long time or doesn’t work at all and if I do get a game the game is super laggy or the game crashes and disconnects as a whole. I really hope y’all fix this issue because I really like this game. -Xbox Player

  • alex_97_madrid Á L E X (@alex_97_madrid) reported

    @2KSupport NBA 2K23 next gen keeps rebooting my Xbox Series X. When are you going to fix this issue? I'm not the only one who is having this problem...

  • GamingWithHale Gaming with Halekyn (@GamingWithHale) reported

    @Doritos Hey speaking of Doritos Crash Course, will there ever be more Doritos Crash Course games on Xbox? I really enjoyed those.

  • Hinton_418 Andy Hinton (@Hinton_418) reported

    @PlayTemtem Are there still problems with Twitch drops on Xbox? I haven't received mine and it's been more then 24 hrs after claiming one.

  • EmersonPike1 Emerson Pike (@EmersonPike1) reported

    @josephmdurso @AyoCaesar I agree with it being an error and always good to be outside and being active but kids will still be talking to their friends about this historic event. Only it's online whilst playing Xbox.

  • McFluffyKitten lana (@McFluffyKitten) reported

    @kateandgames it's not bad on switch, but it runs really good on xbox; pc has some frame drops and lagging but it's still playable there too. the only complaints i have about switch are long load times and crashes, which they are working on.

  • ac7iv3 active (@ac7iv3) reported

    is it just me or is xbox companion app not working! I HAVE CLIPS TO WORK ON!!

  • CharliesCJLegit charliescharliej (@CharliesCJLegit) reported

    @FortniteStatus no its on all platforms im on xbox one and i also cant login on pc

  • Lake_The_Game Lake (@Lake_The_Game) reported

    @DeeRosell21 Hrm, we'll forward this issue to the team immediately. Very sorry about this! (Xbox One? X Series S or X?)

  • tahmiboy Tom (@tahmiboy) reported

    @2KSupport I submitted it. But what can I do to fix this myself? I want 450k. I even tried to buy straight from the Xbox store and it said “failed for some reason” exactly.

  • iDrxpzz8283 iDrxpzz8283 (@iDrxpzz8283) reported

    @Rainbow6Game I have unfortunately so many errors and disconnect on Xbox:(

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