Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 7
Berlin, Land Berlin 4
Brisbane, QLD 3
Melbourne, VIC 3
San Francisco, CA 3
Wiehl, NRW 3
Lyon, Auvergne-Rhône-Alpes 3
Benito Juarez, CDMX 2
San Nicolás de los Garza, NLE 2
Tergnier, Hauts-de-France 2
Bengaluru, KA 2
Leipzig, Saxony 2
Wheatland, MO 2
Rouen, Normandie 2
Santa Coloma de Gramenet, Catalunya 2
Lille, Hauts-de-France 2
Strasbourg, ACAL 2
Munich, Bavaria 2
Vienna, Wien 2
Madrid, Comunidad de Madrid 2
Pessac, Nouvelle-Aquitaine 2
Ciudad López Mateos, MEX 1
Saint-Lô, Normandie 1
London, England 1
Douarnenez, Bretagne 1
La Prairie, QC 1
Frankfurt am Main, Hessen 1
Bradford, England 1
Newport Pagnell, England 1
San Salvador, Departamento de San Salvador 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • SapphireJustice Kesi Tahirah (@SapphireJustice) reported

    @Xbox, @Amazon is losing Xbox preorders in the mail at an alarming rate. This is a problem, Im not happy!!!

  • RamiElghandour Rami Elghandour (@RamiElghandour) reported

    @chigrl Much less, couple of things for the kids, and most practical (ex replacing broken Xbox controller). no major items.

  • mavsfan0 HowMyDirkTaste (@mavsfan0) reported

    Good one @microsoft I ordered and paid for 2 controllers for the xbox and only got 1 in the package smh. Now I gotta spend an hour on the phone to fix this crap. Come on! @MicrosoftStore

  • pscottrussell 𝔖𝔠𝔬𝔱𝔱 ℜ𝔲𝔰𝔰𝔢𝔩𝔩 (@pscottrussell) reported

    Had been having trouble playing Blu-rays in my Xbox, but then that seemed fixed, so I tossed ONCE UPON A TIME IN HOLLYWOOD in there to confirm. Aaand now I’m just watching all of ONCE UPON A TIME IN HOLLYWOOD.

  • 22_bigal BigAl (@22_bigal) reported

    Soo cod Cold War causing issues all over Xbox is really annoying please fix it @CallofDuty

  • NotLycan Lycan🪐 (@NotLycan) reported

    @Narutovideogame Fix your Xbox servers holy

  • Jacob99046009 Jacob (@Jacob99046009) reported

    @Xbox Hey this is your recent post, me and my friends are having trouble were the xbox isnt letting us click anything and we have restarted it everytime but it's not fixing the problem, if possible could yall?

  • jpshadowman JPShadowMan (@jpshadowman) reported

    I think it's funny how console gamers complain about having to work to get some games to run on the PC, when on consoles, they have the same exact issues. Call Of Doodie: Black Ops Cold War's bugs and glitches are bricking some Xbox Series X consoles, rendering them inoperable.

  • AlexTemplinArt Alex (@AlexTemplinArt) reported

    @BungieHelp I can't connect to destiny on xbox at all, I'm getting the centipede error code before I even get to the character select screen. Can you help me figure this out?

  • SFroushX niner49 (@SFroushX) reported

    @CallofDuty Fix the ******* game so ny xbox stops crashing

  • MR_TOO_SOON MR TOO SOON (@MR_TOO_SOON) reported

    @Cystic_Jedi @XboxSupport @NBA2K I would try also reinstalling do a fresh installation. I was having issues with cod but so far I’m good no other issues with other games fingers crossed

  • Hey_Mattx Matt (@Hey_Mattx) reported

    @Xbox Crash bandicoot 2

  • HokutoNoLucas Lucas White (@HokutoNoLucas) reported

    @aidansimonds @JMariye Runs at 4K/60 on Xbox and presumably PS5 but it runs fine on Switch; no glaring issues

  • DES_YSL_GRCN CR.CH. (@DES_YSL_GRCN) reported

    @mslindavee_ @SoleRetriever Online order and pickup. The AD said when the sales go live. Waited with 2 computers and a phone and got a order. Had like 15 ps5s and 10ish Xbox’s behind customer service

  • 217Baconpancake Baconpancake_217 (@217Baconpancake) reported

    Dear @CallofDuty, @Activision, and @Treyarch Cold War has crashed my Xbox for the last time!!!!! Either fix the issue or just stop making games!

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