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Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Leeds, England 2
Saltburn-by-the-Sea, England 1
Cincinnati, OH 1
Alton, IL 1
Viburnum, MO 1
Lincoln, NE 1
Naaldwijk, zh 1
York, PA 1
Putney, VT 1
Ciudad Obregón, SON 1
Gloversville, NY 1
Sneads Ferry, NC 1
Cranbrook, BC 1
Milford, DE 1
Rocky Mount, NC 1
Riverside, CA 2
Piedmont, MO 1
Woodbridge, VA 1
Heidelberg, Baden-Württemberg 1
Phenix City, AL 1
Orange Park, FL 1
Saint-Romain-de-Colbosc, Normandy 1
Decatur, AL 1
Lee's Summit, MO 2
Belfast, Northern Ireland 1
Chongqing, Chongqing 1
Modesto, CA 1
Salem, OR 1
Upton, England 1
Minneapolis, MN 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • LithiumPez
    Pez (@LithiumPez) reported

    @RockstarGames I'd love to but for some reason every time I click on the game it's telling me I don't own it and need to sign in under person who does. Even though I own it, says so in my owned games but it's not allowing me to play. @XboxSupport anything you can do?

  • Katyleehe
    Katy (@Katyleehe) reported

    @EAHelp my sims game has been stuck on the exact same place on the loading screen for about an hour I’ve reset my Xbox but it won’t help please tell me how to fix this ea!!

  • Kasumii___
    blxxsm (@Kasumii___) reported

    @Xbox Is anyone having the problem where you can’t access the game store games ? It says “something went wrong” ?

  • JCH0100
    J.C.H. (@JCH0100) reported

    @XboxSupport Bro I just wanted to play some rdr2 and now when I select "use offline" it tells me to buy the game. So in a way, I am not allowed to play offline? I can't run a game offline that I bought? Fix this asap.

  • ttalhelm
    Fin fan 79 (@ttalhelm) reported

    @xbox @microsoft is there am issue with xbox right now because all my games keep kicking me out and saying i need to be online or own the game to which i both am online ajd own the games im trying to play .

  • dafuture210
    david zuniga (@dafuture210) reported

    @XboxSupport Please fix

  • Mikeygooch
    Mike Marguccio (@Mikeygooch) reported

    @Volsiz_news I keep getting this message that says to “Sign in with the account that bought the game or install the app. If the game has a trial version that expired, by the game from the Microsoft store.” That’s weird…I have the Halo Infinite Xbox X. It’s not in the Microsoft store either.

  • hatethepackers2
    Why u get 120 frames and not me🤬 (@hatethepackers2) reported

    @RavenSoftware any news on 120 FPS and graphics issues for Xbox? We are going on 4+ months!

  • WhantomWhieves
    Sincerely, Phantom Thieves Neva Steal Hearts Again (@WhantomWhieves) reported

    @XboxSupport Fix your **** + PlayStation better

  • toewad1
    toewad1 (@toewad1) reported

    @XboxSeriesXInfo Don't think because it's the latest Xbox and you think you need it, its no difference to the xb1, its not everything is the same, graphics, same, lag, same, the only difference what I can see is the price, its a con, don't bother upgrading its not an upgrade.

  • JordanRomano4
    MONTERO 🧜🏾‍♂️ (@JordanRomano4) reported

    @XboxSupport @Xbox what’s going on with this outage ****?? I just wanna rank up on Apex

  • gzcookiez
    gzcookiez (@gzcookiez) reported

    Checked if there were any service outages. Xbox says all green. 5 minutes later they tell me “Oh yea, there’s an outage”

  • massaker_erik
    Erik massaker (@massaker_erik) reported

    @XboxSupport I just reset my Xbox twice and still can’t play games it says the person who bought this game needs to sign in and tells me I need to be online. Of course it happens during my twitch stream of madden😭😭

  • BlGTRES
    🌳BIG TRES🌳 (@BlGTRES) reported

    Wtf is going on @Xbox @XboxSupport @XboxP3 servers down? Can’t load any games

  • XapplesausX
    Joshua (@XapplesausX) reported

    @Sean_DeGraw @BethesdaSupport Same issue xbox na

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