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Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ciudad Nezahualcoyotl, MEX 1
Chihuahua, CHH 1
Akron, OH 1
Melbourne, VIC 1
Leeds, England 2
Saltburn-by-the-Sea, England 1
Cincinnati, OH 1
Alton, IL 1
Viburnum, MO 1
Lincoln, NE 1
Naaldwijk, zh 1
York, PA 1
Putney, VT 1
Ciudad Obregón, SON 1
Gloversville, NY 1
Sneads Ferry, NC 1
Cranbrook, BC 1
Milford, DE 1
Rocky Mount, NC 1
Riverside, CA 2
Piedmont, MO 1
Woodbridge, VA 1
Heidelberg, Baden-Württemberg 1
Phenix City, AL 1
Orange Park, FL 1
Saint-Romain-de-Colbosc, Normandy 1
Decatur, AL 1
Lee's Summit, MO 2
Belfast, Northern Ireland 1
Chongqing, Chongqing 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • PRETZELMELTS
    Pretzels Perspective (@PRETZELMELTS) reported

    @ChrisMuellerPGH @JonFishTV The last cycle I waited a good year/year and a half before I upgraded to the XBox One, will do the same. Let all the kinks be worked out and problems addressed.

  • skydotexe
    🏳️‍🌈 skylo ren 🏹♠️Ⓥ (@skydotexe) reported

    So apparently what happened is that a service that sends shoppers to shop for you in our store had the Xbox available through their service incorrectly. Our store director had many pages of phone numbers to call about the error, or so I've heard. Whoops!

  • NassarEddy
    Eddy Nassar (@NassarEddy) reported

    @Treyarch Stop making my Xbox shut off. Pls fix it.

  • alexnbrhyt
    Alexnbrhyt (@alexnbrhyt) reported

    @mrfreshasian me pls I have played on controller for a while I wont the Xbox series x so I can get better cause my controller is broken and it has been like that for 8 months I'm good on pc but I don't have one

  • Fent0o0
    Tony (@Fent0o0) reported

    @survivetheark jesus fix your game on xbox every 40min dc, its happening to every1 on server

  • RockingEasy
    BigEasyRockingChair (@RockingEasy) reported

    @Crunchyroll is there a problem with the xbox app? It won’t load videos. Every solution says clear the cache, but it should be empty since this is a brand new Series X with a fresh install and first load of the app.

  • DizzyHelz
    Helena (@DizzyHelz) reported

    @Buckethandle @lmhclark I bet we still have it somewhere, we still played the original crash team racing until it came to Xbox.

  • flud97
    Flud 🇩🇰 (@flud97) reported

    @XboxSupport when you going to stop the problem with the series x turning off every other game of Cold War ffs. What a shambles

  • XboxSupport
    Xbox Support (@XboxSupport) reported

    @UnholyTom1980 Hello, Please follow our Official Xbox Support page on Twitter in order to be able to get a Direct Message regarding the issue.

  • cory_roof
    coryroof (@cory_roof) reported

    @Treyarch My Xbox series X is crashing on Cold War when I try to play a game are u aware of this issue?

  • Dj_Arke
    Dj Arke (@Dj_Arke) reported

    @BrandonMota @WalmartCanada I feel you! I think Canpar lost my Xbox! There’s been no movement since Nov 17. I can’t get a hold of canpar and Walmart customer service has been absolutely useless! Why does a company as big as Walmart deal with such an unreliable delivery company!

  • madefromtoffee
    MadeFromToffee (@madefromtoffee) reported

    @Xbox @Microsoft is there any chance of Xbox series x stock in the UK in time for Christmas? Sick of seeing out of stock everywhere. Are there issues with them that is stopping back you making them available?

  • Gauntfern_5354
    Garion O'Hare (@Gauntfern_5354) reported

    Apex just crashing randomly for everyone when you login on Xbox??? @PlayApex

  • Shadowbannedbu1
    Tellmewhy (@Shadowbannedbu1) reported

    @fonger0881 @EdwardViaTomato @GamingBoltTweet So? Console launches have bugs, they fixed them. Xbox's problems are more serious than bugs, games don't run as well on them and have fundamental issues (pop-ins, screen tearing, frame drops), even though they shouldn't. Instead of demanding more, you find excuses for them, sad

  • TheFusionOwl
    TheFusionOwl (@TheFusionOwl) reported

    Xbox X and PS5 have just been delivered to those who pre-ordered it and there are lots of videos on YT about the issues with both consoles.Wonder if there are so many clickbaits or these 1st versions are really that crap.Maybe just everyone feels to upload some **** to YT but...

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