Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 6
Berlin, Land Berlin 4
San Francisco, CA 3
Wiehl, NRW 3
Lyon, Auvergne-Rhône-Alpes 3
Bengaluru, KA 2
Leipzig, Saxony 2
Wheatland, MO 2
Rouen, Normandie 2
Santa Coloma de Gramenet, Catalunya 2
Lille, Hauts-de-France 2
Strasbourg, ACAL 2
Munich, Bavaria 2
Vienna, Wien 2
São Paulo, SP 2
Madrid, Comunidad de Madrid 2
Pessac, Nouvelle-Aquitaine 2
Melbourne, VIC 2
Murlin, Bourgogne-Franche-Comté 2
Manresa, Catalunya 1
El Salto, JAL 1
Perth, WA 1
Riverside, CA 1
South Bend, IN 1
Evesham, England 1
Chartres, Centre-Val de Loire 1
Colorado Springs, CO 1
Newry, Northern Ireland 1
Edmond, OK 1
Barrow in Furness, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • TheScottCSmith Scott C. Smith (@TheScottCSmith) reported

    @rknox2112 @Whocares9600 @XboxSupport It just illustrates the problem with all-digital DRM. We can't play the games we purchase when something like this happens.

  • TheScottCSmith Scott C. Smith (@TheScottCSmith) reported

    @XboxSupport If this data helps, when I rebooted my Series X, I was getting an error message that "the person who owns this title needs to sign in" to use it. I was already signed in (I did try signing out and signing in again).

  • HeathBurkhead Big Fishman (@HeathBurkhead) reported

    @XboxSupport You guys said you have a fix, so ******* fix it.

  • CampYea YeaICamp (@CampYea) reported

    @ralph46158519 @Tidux Which sucks for you, and I get that completely. I feel like this DRM thing is stupid on Xbox wholly. But I doubt it's the "majority" if so many others are like myself and not having problems and XB's site lists it as "limited" instead of "major"

  • johnsrt8 john_srt (@johnsrt8) reported

    @TWTHEREDDRAGON It's ******* stupid. If I own a single player game with no online functionality, it should let me play that game. This is just ******* ridiculous. I can disconnect my ps5 from the internet and play all my single player games fine but xbox can't? Smart delivery isn't so smart.

  • economyexpert59 Ares Actual (@economyexpert59) reported

    @XboxSupport I really hope y'all compensate us for this. It's ridiculous that it's been 24 hours now and Xbox is still not working we pay for a service and you guys cannot uphold your end

  • RR_1023 Rulo 7⚽️ (@RR_1023) reported

    @XboxSupport **** off ******* stupid dumb ***** fix your ******* dog **** issues asap dumb *******

  • nickeverdox Nick Peterson 🇺🇲 (@nickeverdox) reported

    I seldom touch my xbox but sat down this afternoon to play some Dying Light. It's peculiar to me that I cannot play any single player game that I own while there is a service outage, nor in "offline mode", nor while xbox is set as "home xbox".

  • morgadi1 Darkavenger84 (@morgadi1) reported

    Hey @XboxSupport I’m having issues as well. Can’t play Minecraft with my kid. I uninstalled and reinstalled over and over trying to figure out how to fix this

  • cbatogetaname Sha- (@cbatogetaname) reported

    Fix the ******* servers @XboxSupport

  • stupidbunnytrap boolilmonster (@stupidbunnytrap) reported

    @RColon42 @ForHonorGame Xbox is going through server errors right now and they don't know when it'll be available again, you're apparently not able to buy anything right now either

  • DaddioKoon Daddio Koon (@DaddioKoon) reported

    @XboxSupport What is even wrong please just fix this

  • MrsKawaiiSatan Satis Satanas (@MrsKawaiiSatan) reported

    @Xbox you wanna get your **** together and fix where I can play my games or what??

  • raulCHda raul (@raulCHda) reported

    @morgadi1 @XboxSupport We all having the same problem, just wait for a bit and they should fix it…at least i hope so

  • velinion Velinion (@velinion) reported

    While I question the usefulness of #DRM in general, the implementation on #Xbox is just bad. A server outage shouldn't disable installed games, especially not immediately. Do better @Xbox @XboxSupport @XboxP3

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