Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wiehl, NRW 4
Atlanta, GA 3
Grays, England 2
Sydney, NSW 2
Plymouth, England 2
Omaha, NE 2
Brussels, Bruxelles-Capitale 2
Southampton, England 2
Manchester, England 2
Las Vegas, NV 2
St Helens, England 2
Harlow, England 2
Marietta, GA 2
Sittingbourne, England 2
Brisbane, QLD 2
Belfast, Northern Ireland 1
Chongqing, Chongqing Shi 1
Modesto, CA 1
Salem, OR 1
Upton, England 1
Minneapolis, MN 1
Copenhagen, Region Hovedstaden 1
Denver, CO 1
New York City, NY 1
San Diego, CA 1
Culiacán, SIN 1
Pontfaverger-Moronvilliers, ACAL 1
Troy, OH 1
Alès, Occitanie 1
Hampstead, NC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • Tectosaurus Ͳ 🌿 (@Tectosaurus) reported

    @SavagexInstinct @charlieINTEL The problem is that you need to pay to play FREE multiplayer games on Xbox. Not on PlayStation. They charge half of that.

  • JesusAdameRa Jesus Adame (@JesusAdameRa) reported

    @XboxSupport Still gold service is not worth $120.... darn it was not even worth $60 a year lately......

  • ShoulderWinter The Winter Shoulder (@ShoulderWinter) reported

    Raising the price of XBL Gold is dumb as hell, the service currently doesn't even justify the price it's at now. Really bad move @Microsoft @Xbox.

  • GBolton_ Garret .A. Bolton (@GBolton_) reported

    @XboxSupport why is your call back service always down ? How can I get some service support

  • humanbeing1582 Dr. Precarious Human (@humanbeing1582) reported

    @Xbox **** you guys, not all of us can afford $120/mo gold service

  • dark1x John Linneman (@dark1x) reported

    @Marble19841 @WOOLLEY_GAMER It would probably also drop frames at native 4K. It’s really not clear why they went for native 4K on Xbox. Reminds me of the One X issue where games often ran at higher resolutions but with more dips in performance.

  • CoryFromCory CoryFromCory (@CoryFromCory) reported

    @AngryJoeShow @Xbox Current members won't see an increase, but yeah this is an awful play by Microsoft. Not only is they're service essentially no different than the alternatives, but they chose to roll this out during a pandemic. Gotta pad that bottom line.

  • Ron67204186 Ron (@Ron67204186) reported

    @ID_Xbox @Xbox You know what's really cool? Not screwing over your customers. Glad I bought my PS5 before my series X. Only buy xbox for Forza series and maybe a couple other games. With the ridiculous hike for some lame *** online service I barely use. I'll skip next gen xbox. Greedy *****

  • richardfornoles Richard Fornoles (@richardfornoles) reported

    @Nintendeal This brings Xbox to death just like they did on Xbox One DRM issue. "pandemic" is not on their vocabulary. what a inhuman move.

  • Manu962k Manas (@Manu962k) reported

    @XboxSupport @XboxP3 Fix this.

  • TheDuperghoul Douglas (@TheDuperghoul) reported

    @SnypazPlays @Astrixias @GameSpot The only problem is if you don't have $60 and had to cancel. My brother's xbox live gold expired last month. But all he has to do is quickly pay $60 which he has. For now, just have me logged in the background as he plays apex legends

  • IHaveTrashMemes Walter (@IHaveTrashMemes) reported

    @Xbox I’m a huge Xbox fan but this price increase is just disgraceful. $120 a year for a horrible service? Cmon that’s bs

  • savalles SAV (@savalles) reported

    @SpawnWaveMedia Hate live service games and subscriptions, I believe that’s why people prefer Sony. Xbox focuses heavily on digital subscriptions

  • RamzR_ N&C Ramz (@RamzR_) reported

    Just wanna grind😕 Every month I find a new problem, first it was my controller, then switching back & fourth from Xbox to PS.. and now my eyes are straining bad 4 days in a row. Losing my mind....

  • PreparedDeath PreparedDeath (@PreparedDeath) reported

    @ChubbStuf @NordicWolfkin @Colteastwood Sadly your living in the past, I know that’s no excuse and you shouldn’t be penalised for it, but the reality is, an all digital future, and one we’re games are offered as a service not a commodity is rapidly approaching. I literally don’t own a single Xbox Disk now.

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