Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 3
Brussels, Bruxelles-Capitale 3
Southampton, England 2
Manchester, England 2
Paris, Île-de-France 2
Las Vegas, NV 2
St Helens, England 2
Harlow, England 2
Bielefeld, NRW 2
Marietta, GA 2
Sittingbourne, England 2
Brisbane, QLD 2
Liverpool, England 2
Anaheim, CA 2
Spring Hill, KS 1
Omaha, NE 1
Hove, England 1
Thuin, Wallonia 1
Newberg, OR 1
Sutton, England 1
Köln, NRW 1
Mesa, AZ 1
Saint-Brieuc, Bretagne 1
Gustavo Adolfo Madero, CDMX 1
Zürich, ZH 1
Tallahassee, FL 1
Newark on Trent, England 1
Stoke-on-Trent, England 1
Ács, Komárom-Esztergom 1
Portsmouth, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • duplakappa Duplakappa (@duplakappa) reported

    6th: The support actually works, that makes me feel safe. In sumary, Xbox, as a service and as an ecosystem works so well, that I would like to stay, and the only problem is the lack of JRPGs, so I'm begging to have more JRPGs on Xbox. Is that bad to like Xbox over others?

  • CrazyMrLahey Mr Lahey (@CrazyMrLahey) reported

    @CarBleeder @Xbox just to see if they would ban him for no reason and they did. It exposes the bigger issue. People report other players simply for beating them in games. Especially in games like Halo, Siege, Cod, Etc. The reputation system is entirely broken and has no human moderation.

  • Xtremeience Xtremeience (@Xtremeience) reported

    Either the games in question are completely bugged for me Recent updates for those games are bugged on Xbox Or the more likely verdict Xbox released a broken firmware update, again no issues until that recent update I'm no longer an insider

  • Arsenal7585 Callum (@Arsenal7585) reported

    @FootballManager I have a save on xbox and everytime i try and get passed this one game the game freezes and kicks me off any way to fix this?

  • Bowlesy92 Ryan Bowles (@Bowlesy92) reported

    @RavenSoftware why does Resurgence extreme constantly crash on me when I win a game on warzone?and then the system does not record the win? Starting to irritate me having to reboot my Xbox every time I win or lose. Sort it out please! “Checking for update constantly” 🙄

  • PSM027 ★ωοοbυι!™ (@PSM027) reported

    Welp, my xbox one might be fried. Basically, i spent various days redownloading NFS Heat after a power outage corrupted both that game and AC7, and it is still doing the same thing.

  • genericcaudill eric caudill (@genericcaudill) reported

    @Xbox Cool. Now how about when women I know get insulted for their looks or put down because they’re women on your service yo uso something about it?

  • The_butchr Chris (@The_butchr) reported

    @GearsPOP why can't I sign back into xbox live? I'm trying to play the game and it keeps giving me an error message

  • jonathassilva89 Jonatha S. Silva (@jonathassilva89) reported

    Hey @XboxSupport will you guys fix Quick Resume on Final Fantasy 12? Game restarts everytime I change for another game.

  • TheDarkEmeraldX The Dark Uchiha X (@TheDarkEmeraldX) reported

    @RELLGames Rell there's a bug on xbox where if u have the 1200 mode on your spirit u can't go into the 1500 mode it skips it and goes straight to 1700 plz fix

  • R1X2_XB R1X2 (@R1X2_XB) reported

    @asimo3089 @badimo You need to make it possible to close the vault tab on Xbox you have to leave and rejoin to fix it

  • FigueroMatheus Matheus Figueró (@FigueroMatheus) reported

    @UrPageVisiting @ForzaHorizon Of course it matters, i have no issues with loading times on pc, but my standard Xbox One takes 2,5 years to load everything. lol

  • SageRoku22 Berty Martinez (@SageRoku22) reported

    @KyleThatKyle For me the only problem iw when playing on a different box. After coming back to where I was originally playing quick resume fails. Happens a lot since my kids piggyback on my account to play on their own Xbox

  • Xtremeience Xtremeience (@Xtremeience) reported

    So with my recent issues with my Xbox One S not moving/installing to my external hard drive I did some tests Other games/apps are moving back & forth no issues Updates for existing games on EXHD are ok The games refusing to install/move are PUBG Fortnite Heavy Metal Machines

  • SavoieLabrador Shawn Savoie (@SavoieLabrador) reported

    @XboxSupport Xbox can you actually start fixing the Xbox dashboard so it's not messing my controller up. Xbox has been wonky for past few months and you guys aren't addressing those issues and now my controller is screwing up on the dashboard

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