Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perth, WA 5
Paris, Île-de-France 3
Oak Creek, WI 3
Brisbane, QLD 3
Anaheim, CA 2
Pawtucket, RI 2
Chelmsford, England 2
Columbus, OH 2
Clermont-Ferrand, Auvergne-Rhône-Alpes 2
Melbourne, VIC 2
Frankfurt am Main, Hessen 2
London, England 2
Benito Juarez, CDMX 2
Tergnier, Hauts-de-France 2
Liverpool, England 1
Beauvallon, Auvergne-Rhône-Alpes 1
Gaylord, MI 1
Rio de Janeiro, RJ 1
Freising, Bavaria 1
Samāstipur, BR 1
North Shields, England 1
King George, VA 1
Santiago de Querétaro, QUE 1
Morton Grove, IL 1
Brussels, Bruxelles-Capitale 1
Haverhill, MA 1
Edinburgh, Scotland 1
Tlalpan, CDMX 1
Tláhuac, CDMX 1
Ixtlahuaca de Rayón, MEX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • A94Reynolds A94Reynolds (@A94Reynolds) reported

    @ElgatoSupport I am using Streamlabs OBS, I am using the PlayStation GOLD Headset. Having followed all your instructions online etc. there is no reason for it not to work. It is only an xbox issue. It captures game chat absolutely fine on PS4/5

  • djlix83 rick (@djlix83) reported

    @XboxSupport1 every time I try and play Call of duty call to where on the Xbox series x it freezes and shuts off on me....is there a fix for this??? I have fiber internet with one gig speed hardwired. all other games seem to work fine as well. Please help

  • Yoherson_deleon yoherson de leon (@Yoherson_deleon) reported

    @Jameron4evaSean @astaranx The first model xbox one controllers were terrible I had like 4 that all had stick drift and the buttons would get stuck. The newer ones haven't given me any trouble so far

  • JoeTheRaider RamboJoe (@JoeTheRaider) reported

    @JeremyPryer Negative it’s on Xbox as well and I just got an console update in the preview program addressing the issue at hand according to the update notes. I’m hoping it actually works fingers crossed 🤞

  • High_Flyer37 AMARILLA🎸 (@High_Flyer37) reported

    @astaqfiruallah8 @officialpes @Xbox why don't you fix your potty mouth

  • MakeMonsters Nicholas Stinchcombe (@MakeMonsters) reported

    @KevinBauer0 Off the top, Xbox having issues with backwards compatible games just crashing immediately, and connectivity issues with initial install and Sony’s having issues with controller charge and multiple-instances of a game attempting to install instead of the ‘correct’ one by default

  • KTHcockwarmer 𝓂𝒾𝓃𝓀𝑜𝑜⁷ (@KTHcockwarmer) reported

    I can’t play my new Xbox Idfk my Microsoft login info wtf 😭

  • gouken_shin Jleadership (@gouken_shin) reported

    @I_DO_JUEGOS It is a problem and I’m an Xbox guy. I want my 4k at 60fps @XboxP3 . Now what? I would like an explanation maybe looking into legal routes to get my motback on the system, games and gamer pass subscriptions. @XboxP3 please clarify.

  • ResidentlinkG ResidentLink Gaming (@ResidentlinkG) reported

    @Treyarch FIX YOUR GAME! I had to factory reset my brand new Xbox Series X because of the game crashing.

  • devinsperling Vogue • Devin Sperling (@devinsperling) reported

    So @SteelSeries is sold out of the Arctis 1 Wireless for Xbox and now I'm sad... target has them but they won't price match to steelseries since you have to lag in to get the sale price.

  • starking2166 ⭐️STARKING⭐️ (@starking2166) reported

    Glad I didn’t buy the new Xbox console. Ppl are having all kinds of issues with it. 😱

  • shnibes Scooter08 (@shnibes) reported

    @PatientGamer2 @XboxWire @Xbox I got 1 reply back from their support and they said their engineers are working on it as multiple people have reported the same issue, but no reply back after I confirmed I did a factory reset and such yet.

  • badfurday757 |Bad| Exploring The Outer Worlds (@badfurday757) reported

    Dear, @Xbox I own the Fallout: New Vegas Ultimate Edition which includes all the DLC I went to start a new game today and with the exception of The Courier's Stash none of the other DLC would load into the game. I hade all of it installed on the console I figured maybe a glitch.

  • JadenL07 New chapter‼️ (@JadenL07) reported

    @capkilluh @adamS19018565 @Lbabinz Xbox already fix that lol

  • Larrywayne992 Larry Wayne (@Larrywayne992) reported

    @CallofDuty Keeps crashing the Xbox shuts it down have to manually restart fix your trash *** game. When it does work spawns are trash lag is awful. You literally had a ton of time to develop a finished game but it is far from finished. This is the worst COD launch ever geez

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