Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perth, WA 5
Paris, Île-de-France 3
Oak Creek, WI 3
Brisbane, QLD 3
La Prairie, QC 2
Anaheim, CA 2
Pawtucket, RI 2
Chelmsford, England 2
Columbus, OH 2
Clermont-Ferrand, Auvergne-Rhône-Alpes 2
Melbourne, VIC 2
Frankfurt am Main, Hessen 2
London, England 2
Benito Juarez, CDMX 2
Tergnier, Hauts-de-France 2
Beloit, WI 1
Layton, UT 1
Saint Augustine, FL 1
Bielefeld, NRW 1
Fort Worth, TX 1
Lincoln, NE 1
Liverpool, England 1
Beauvallon, Auvergne-Rhône-Alpes 1
Gaylord, MI 1
Rio de Janeiro, RJ 1
Freising, Bavaria 1
Samāstipur, BR 1
North Shields, England 1
King George, VA 1
Santiago de Querétaro, QUE 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • Nycewithit1 NYCE WID !T🇭🇹 (@Nycewithit1) reported

    @theRealJayDub2 The title should be xbox has a problem and it's DRM. They say "criticised" like xbox don't deserve it lol

  • PeterOvo5 PeterOvo (@PeterOvo5) reported

    @BigCJohnsun @thicc_stick_boi IT security works in layers. They will employ every measure even if they don't need it. So when one layer gets broken the next layer is offering protection. The Digital DRM of Xbox is atrocious and needs to be fixed.

  • fuckbrittanyren illeterate papi (@fuckbrittanyren) reported

    @Xbox That’s a tuff one! I’d probably pick “The person who bought this needs to sign in… sign in with the account that bought the game or installed the app. If the game has a trial version that expired, but the game from the Microsoft store. For detailed instructions, select help.”

  • bullshityouboi Antichrist Trump (@bullshityouboi) reported

    @Txbcryptoindia @FMJLullaby @SnapBlastPLAY You’re clearly talking about game installs on your ssd. I’m talking about game progress data aka the data that shows for where you’re at in a game or how far you’ve reached. Now, Xbox protects this data through their free cloud service using wifi to automatically sync everything.

  • djb21212 Darius the Ultra-MAGA Man (@djb21212) reported

    Also @xbox: WHY IS ONLINE MANDATORY FOR YOUR CONSOLES? The recent outage showed that forced online to play your games or to even activate the console is a bad thing. How about enabling offline activation and game management? The #XBox360 could do it. WHY CAN'T THE CURRENT ONES?

  • yorksrover Phil Chamberlain (@yorksrover) reported

    @Cryptic_Vyper @Lefteex1 @MldGhost Not true. I genuinely don’t understand what exactly happened these last cpl of days, but my entire library is now digital and I work at sea. My Xbox is offline for a solid 10 months per year and I’ve never had an issue playing any of my games. I wasn’t affected this week either.

  • SuperTiso Tiso Spencer (@SuperTiso) reported

    @Gregory31973718 @doctorps4 The problem is you folks will confuse those of us, like myself, that wasn't affected by it as somehow defending it. No, we're telling you it didn't affect us, not that the problem isn't a serious issue Xbox needs to rectify moving forward or holding them accountable.

  • JulianRomio Julian Romio (@JulianRomio) reported

    @Oti09280470 Bruh, Gt7 is a fundamentally flawed game, and Xbox was inactive for a way shorter time than Gt7. Also, GT7 has many reasons to be spoken out due to many reasons, and that's a $70 game you can't even play offline. The Xbox issue is basically non-existent, and not everyone suffered

  • DarkAngelRafael 𝓡𝓪𝓯𝓪𝓮𝓵🖋️ (@DarkAngelRafael) reported

    @TheStadiaLife Dude only has 91 followers so likely a troll account or just a mentally ill Xbox fanboy. Google Stadia plays great on Opera GX where I first tested Stadio Pro 4K games. I tried Google Chrome on Stadia the same way and no issues. Dude is straight up lying or has **** internet.

  • Max32727610 Buzzmatic101 (@Max32727610) reported

    @WWEgames anyone having 'error occured while retrieving the latest data' message on XBOX series S. I cant access any online features. Had this for 5 days now! Any help please!

  • Pairadox96 Pairadox96 (@Pairadox96) reported

    W over 24 hours of issues w Xbox I have been able to climb in 4 and a half days to diamond 2 in apex solo queue because I have no friends. Idk how much I got left in me today but less then 24 hours to hit masters

  • IronClawGaming Iron Claw Gaming (@IronClawGaming) reported

    Let’s be perfectly clear on something. Even with the DRM issues Xbox has been having recently they are still the most pro-consumer of the big 3. Talk about reading disks for old games, 1P in GP day in day, actual support for devs with upfront payments. They are literally the best

  • SuperTiso Tiso Spencer (@SuperTiso) reported

    @Gregory31973718 @doctorps4 No, the correct answer would be "some" are defending it, not plenty, as plenty indicates many, a lot, etc. Since "many" were actively putting Xbox to task about their DRM issues, including the diehards, it's not hard to conclude it was a serious enough issue to be called out on.

  • MarcusCisnero11 Marcus Cisneros (@MarcusCisnero11) reported

    @YourFriendKyle_ I haven’t had a disconnect since day one on next gen Xbox in around 90 games

  • YomtovInPhilly John Yomtov Jr. (@YomtovInPhilly) reported

    @Victor_Lucas Xbox pushing system update 2 address concerns over purchased games being unplayable during an outage however they wont specify if its going to change course away from DRM -if I had to bet- DRM sadly is here to stay unless more pushback happens. We need a compromise!

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