Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perth, WA 4
Brisbane, QLD 3
Oak Creek, WI 3
Liverpool, England 2
Alexandria, VA 2
Anaheim, CA 2
Pawtucket, RI 2
Chelmsford, England 2
Columbus, OH 2
Clermont-Ferrand, Auvergne-Rhône-Alpes 2
London, England 2
Benito Juarez, CDMX 2
St Helens, England 1
Boca Raton, FL 1
Seattle, WA 1
Marietta, GA 1
Phoenix, AZ 1
La Ventana (Josefa Ortiz de Domínguez), BCN 1
Bourgoin-Jallieu, Auvergne-Rhône-Alpes 1
Sittingbourne, England 1
Shinnston, WV 1
Salisbury, England 1
Caudebec-lès-Elbeuf, Normandie 1
Bonneval, Centre-Val de Loire 1
Beloit, WI 1
Layton, UT 1
Saint Augustine, FL 1
Bielefeld, NRW 1
Fort Worth, TX 1
La Prairie, QC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • firethebeef Marco (@firethebeef) reported

    @XboxSupport Hi I'm having trouble with my NAT-type it's saying UPnP not successful despite me not doing anything it was fine a couple of days ago. I live in Sweden btw and I remembered that you guys had a similar issue in September with teredo error in Sweden.

  • Eazy_PL Eazy (@Eazy_PL) reported

    @HaloSupport HALO 3 Xbox 360 servers are down. FIX IT and let us unlock 7 on 7 achievement this week....

  • FelipeA37188827 Felipe Carvalho (@FelipeA37188827) reported

    @CallofDuty please, ask them to update ports forwarding in their site so we can get NAT Open!!! Many Xbox players with NAT Moderate issue destroying experience

  • Tyler70375721 Tyler (@Tyler70375721) reported

    @trainsimworld Xbox issue: Mastery Challenges are not working at all. They are completely broken and need fixing. I’ve should of unlocked bakerloo Tier one but I have not. I’ve done objectives and it’s saying 0. On both

  • iamclous clous (@iamclous) reported

    @foulxs so you know how to fix xbox problems

  • Eazy_PL Eazy (@Eazy_PL) reported

    @HaloSupport HALO 3 Xbox 360 servers are down. FIX IT and let us unlock 7 on 7 achievement this week..

  • AriTheAssassin AriThe🍑🍑in|| They/she/he 💖💛💙 (@AriTheAssassin) reported

    🤢 I just remembered being blamed for a broken Xbox and being told I needed to replace it. When Brian was the psycho who threw it at me. Oh and remember my head bleeding and him calling his mom instead of calling for help.

  • XboxSupport Xbox Support (@XboxSupport) reported

    @SimonKuze Please follow our Official Xbox Support page on Twitter in order to be able to get a Direct Message regarding your issue.

  • MCSGaming21 Theodore dragov. (@MCSGaming21) reported

    @ForzaHorizon Did you guys fix the matchmaking with PC and Xbox issue?

  • Alm0stYell0w Kenji (@Alm0stYell0w) reported

    could be related to having a #Xbox connected to my network?!? It's a known issue??? Then the tech proceeded to reset my modem without asking permission or even giving me a heads up first! Wife is trying to complete an online test for school while service is up and this killed her

  • sleepynero 眠いネロ (@sleepynero) reported

    @sqldatabunny yeah I’m not saying it’ll fix PSN or Xbox going offline or anything like that, but at least they couldn’t arbitrarily nuke your purchases like they can now. & this would open up for buying/selling/trading of digital games.

  • pansycacke07 Pansycacke (@pansycacke07) reported

    @rockisinfinite Franchise fatigue, the fact that when Halo 4 was launched the 360 was pretty much at the end of its life cycle, that the signs that Xbox as a brand was having serious issues started to show ever since then (independently from Halo). But no, "halo 4 flopped because 343 bad."

  • Seetsern Seestern (@Seetsern) reported

    @forza_support i hope a update for the fixes will be out soon i was trying so many times to play on pc but it keept on crashing so i had to go back to my xbox one s rly hope a fix will be out soon

  • FelipeA37188827 Felipe Carvalho (@FelipeA37188827) reported

    @CallofDuty please, ask them to update ports forwarding in their site so we can get NAT Open!!! Many Xbox players with NAT Moderate issue destroying experience

  • SkeeterMcPeter Mamba Forever (@SkeeterMcPeter) reported

    @NBA2K_MyTEAM @2KSupport why is it that I finish a triple threat offline game I get kicked from 2k entirely and back to the Xbox Home Screen on current gen fix the issues with your game

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