Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perth, WA 5
Paris, Île-de-France 3
Oak Creek, WI 3
Brisbane, QLD 3
Anaheim, CA 2
Pawtucket, RI 2
Chelmsford, England 2
Columbus, OH 2
Clermont-Ferrand, Auvergne-Rhône-Alpes 2
Melbourne, VIC 2
Frankfurt am Main, Hessen 2
London, England 2
Benito Juarez, CDMX 2
Tergnier, Hauts-de-France 2
Gaylord, MI 1
Rio de Janeiro, RJ 1
Freising, Bavaria 1
Samāstipur, BR 1
North Shields, England 1
King George, VA 1
Santiago de Querétaro, QUE 1
Morton Grove, IL 1
Brussels, Bruxelles-Capitale 1
Haverhill, MA 1
Edinburgh, Scotland 1
Tlalpan, CDMX 1
Tláhuac, CDMX 1
Ixtlahuaca de Rayón, MEX 1
Madrid, Comunidad de Madrid 1
Cardiff, Wales 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • getonthestiix STIIX MEGAMI TENSEI V (@getonthestiix) reported

    @two0hhsixxreign Sounds like you're damaging controlling an obvious glitch because you have no sense of humor?? Maybe I would want to buy an Xbox if they had a higher bar for quality and they didn't have annoying fans making their community seem uninviting

  • kylejonesdop Kyle Jones (@kylejonesdop) reported

    .@EA give us the choice to disconnect Xbox accounts from EA accounts through Xbox and not just through you, how do you expect me to remember details of an account I made 12 years ago, after my email account for it got deleted by the provider 🙃

  • Mates_Semrad Mathew (@Mates_Semrad) reported

    DAY 10 @Castro1021 Hi for how many likes can i get brand new xbox controller mine is broken and i cant play rn.

  • Much_Luckies Barry Lai (@Much_Luckies) reported

    @XenoDrobot @Rainbow6Game Controller Sensitivity is something they can work on. Unfortunately, MnK and Macros in Console are more on XBOX and Playstation. Ubisoft can't really do anything against that epidemic unless XBOX and Playstation updates their term of service to not allow that (1/2)

  • M4XXW311 LeBALD 4-6 (MICKEY MOUSE RING) (@M4XXW311) reported

    @BestBuy Your system is broken Customer service says Xbox one series S is out of stock yet I can order it on your website. Now $320 is in limbo for 7 business days what a disaster.

  • Stijn_17_ Stijn (@Stijn_17_) reported

    @Kfranek44 @ForzaHorizon I'm using both the store and Xbox app. Both the same problem. Been trying to fix it for a day now.

  • JayRembert2 Jay Rembert (@JayRembert2) reported

    @CheapAzzGamer @HoegLaw There seems to be a disconnect when it comes to MS and people who probably don't like Xbox or MS. It's called early access. If you don't want to buy the early access then don't buy it. If you subscribe to game pass, wait for it to come on game pass. This is not complicated. Smh

  • rick_ofor illogic (@rick_ofor) reported

    @ModernWarzone I got a hackussation yesterday while going 40 and 37 on Xbox. The community is so broken by cheating reports. I think A LOT less people are cheating than people think.

  • LuciferVanity Lucifer (@LuciferVanity) reported

    @XboxSupport Since the recent update, none of the recent apps will launch and would always crash. The external hard drive isn’t loading the games and app and the home page is gone. Please fix!

  • PracticalGene Practical Gene (@PracticalGene) reported

    @UbisoftSupport Co-op Missions Matchmaking is broken in Watch Dogs Legion on Xbox One. When will this be fixed? As far as I can tell it's been broken over a week because I haven't been able to play any co-op missions.

  • kylejonesdop Kyle Jones (@kylejonesdop) reported

    .@EAHelp give us the choice to disconnect Xbox accounts from EA accounts through Xbox and not just through you, how do you expect me to remember details of an EA account I made like 12 years ago, after my email account connected to it got deleted by the provider 🙃

  • ABrown35 Al keeps answering COVID-19 questions. (@ABrown35) reported

    So now I have to decide. Am I throwing down $20 for my Xbox version of the anniversary edition of Skyrim so my kids can access the new stuff too? Just use game pass because we get it on that service, or buy it on my steam version. I feel like Xbox is the way to go first.

  • TomScuzzlebutt Tom 🏳️‍🌈 (@TomScuzzlebutt) reported

    @XboxSupport Please can you fix the issue on your online store where orders can't be amended afterwards? I preordered a limited edition item a while back, since moved and now I'm stuck with it going to my old address and it's not Royal Mail so my redirection won't pick it up.

  • TLbugging ʏᴇᴛᴍᴏɴ_4ʟ (@TLbugging) reported

    @sweetydas22 @FortBettr i play on xbox bc my ps4 got broken

  • brokenthought83 ☀️ Broken Thoughts // Tim 👨‍👩‍👧‍👦 (@brokenthought83) reported

    @Xbox @XboxSupport after having an Xbox initiated update forced upon my Series X, I had a error saying the Wi-Fi wasn’t working and now the Xbox will not turn on. Help please

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