Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wiehl, NRW 6
Paris, Île-de-France 6
Berlin, Land Berlin 5
Lyon, Auvergne-Rhône-Alpes 3
Georgetown, KY 3
San Francisco, CA 2
Rouen, Normandie 2
Santa Coloma de Gramenet, Catalunya 2
Lille, Hauts-de-France 2
Strasbourg, ACAL 2
Munich, Bavaria 2
Leipzig, Saxony 2
Vienna, Wien 2
São Paulo, SP 2
Madrid, Comunidad de Madrid 2
Pessac, Nouvelle-Aquitaine 2
Melbourne, VIC 2
Murlin, Bourgogne-Franche-Comté 2
Parkersburg, WV 2
Hamburg, HH 2
Büttelborn, Hessen 2
Chicago, IL 2
Gosport, England 1
Kuopio, Pohjois-Savo 1
Granada, Andalucía 1
Salt Lake City, UT 1
Dortmund, NRW 1
Stadtallendorf, Hessen 1
Crewe, England 1
Houston, TX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • Doomhammer76 Jorge - Series X Secured/ PS5 Secured (@Doomhammer76) reported

    @wilsenal @Optimus_Code I did hear that it was that bad on last gen consoles, I saw it first hand on Xbox one X, but I thought next gen consoles didn't have that issue, at least I didn't on my #XboxSeriesX

  • johnthelutheran John H ꙮ (@johnthelutheran) reported

    "Groove Music, formerly Xbox Music, formerly Zune Music Pass, associated with a now-discontinued music streaming service, Groove Music Pass" – bless Microsoft and their repeated attempts to push that "consumer platform" water uphill

  • Barishn22 Nick Barish (@Barishn22) reported

    Play Assassins Creed Valhalla 8 hours straight, Series X has no problems. One hour of NBA 2K21 and my Series X turns itself off. Soooo it’s not my console here. Please @NBA2K patch the game so it stops crashing Xbox.

  • xdev_m deV_dutt (@xdev_m) reported

    @xMBGx @AaronAllewelt Just bcz its not available for ps5 and runs way better on pc doesn't mean that the game is broken, You guys got beast pc's to play xbox games, give cyberpunk a try there, you will feel blessed.

  • SparcSol Sol Sparc (@SparcSol) reported

    @LegacyKillaHD I'm playing the game just fine one Xbox one X. People obviously have forgotten about Anthem, Marvel Avengers, AC Valhalla and many more games that came out this year that were buggy and "broken". CDPR made a good game and I'm confident that they will make it right.

  • LeonHeyen1 Lorenzo von Matterhorn (@LeonHeyen1) reported

    @YouLoveJoshua @TomWilebore @LGUltraGearUK Oh pls be quit of course I know what Doritos crash course is funny game funny time but Xbox is again in his highs like 10 years ago your fault when you don’t think so then go to PlayStation and all are happy

  • LDNUTD_Hatchet LDNUTD Hatchet (@LDNUTD_Hatchet) reported

    Forgot that my RB button on the controller got even more broken last night. May not be able to do any finesse shots over WL This might not be as fun as I first thought! XBOX controllers are a bit fragile! Give me back my Razer Wolverine anyday!!

  • greavzy05 Chris Greaves🎮Gaming Collector🕹️ (@greavzy05) reported

    @CallofDuty #CallofDutyWarzone is absolutely broken right now. It's now even worth playing on Xbox. Cross play has so many cheaters and hackers right now it's impossible to enjoy. Very disappointed #CallofDuty #Warzone

  • BeejNet Beej (@BeejNet) reported

    @UKPS5Notify @Microsoft Agreed! Good to see that such a big company actually takes action to address consumer related issues. Won't be long now b4 the Series X|S will just be readily available from the Xbox Store and all major retailers putting scalpers out of business. PS5? Another year perhaps..

  • P_Butler Paul Butler (@P_Butler) reported

    @s2j9685 @XboxSupport @ATVIAssist Activision are telling me to speak to Microsoft as it is there problem. Microsoft are telling me to speak to Activision. It's a ******* joke!

  • Proillygreg5 greggers the fifth (@Proillygreg5) reported

    I can’t play call of duty Cold War Zombies with my Xbox friend. Weird anybody have this glitch too?

  • _Poker1984_ J (@_Poker1984_) reported

    @fableplayss The problem with Xbox, is their exclusives aren’t exclusive. As I can play all of them on PC. PlayStation on the other hand kept all their exclusives solely on their own platform. Also PlayStation ones are far superior to the crap Xbox puts out.

  • BargainBGaming Bargain Bin Gaming: Live today at Noon CST (@BargainBGaming) reported

    @justtwoody9 To my knowledge, there is no fix for this. The only way I was able to get my viewers to hear my peeps I was playing with back in the day was Xbox Live Party on the PC.

  • KaelonSeth Kae10n (@KaelonSeth) reported

    @EAHelp would like to report user FoulerSaturn371 on XBOX One for causing lag on Fifa 21 to win a match

  • nattegoya nathan (@nattegoya) reported

    @Akfamilyhome How well does the Switch version run? I played the Xbox One X version two or three months after launch, and I had to deal with a lot of technical issues (graphical pop-in, collectibles not being counted in the tallies, frame rate dips, a crash or two, etc). Is that all fixed?

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