Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 7
Perth, WA 5
Brisbane, QLD 4
Berlin, Land Berlin 4
San Francisco, CA 3
Wiehl, NRW 3
Lyon, Auvergne-Rhône-Alpes 3
Amsterdam, nh 2
Charlotte, NC 2
Chelmsford, England 2
Montpellier, Occitanie 2
Vancouver, WA 2
Bordeaux, Nouvelle-Aquitaine 2
Frankfurt am Main, Hessen 2
London, England 2
Benito Juarez, CDMX 2
San Nicolás de los Garza, NLE 2
Tergnier, Hauts-de-France 2
Leipzig, Saxony 2
Wheatland, MO 2
Rouen, Normandie 2
Santa Coloma de Gramenet, Catalunya 2
Lille, Hauts-de-France 2
Strasbourg, ACAL 2
Munich, Bavaria 2
Vienna, Wien 2
Madrid, Comunidad de Madrid 2
Pessac, Nouvelle-Aquitaine 2
Hollywood, FL 1
Alexandria, VA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • StevenAConklin Stomp yo FEET (@StevenAConklin) reported

    @PUBG_Support my friends xbox is telling him he doesn't own the game and cant play tried restarts no fix

  • AlanelpaloP P.alanelpalo (@AlanelpaloP) reported

    @SHGames @CallofDuty Please tell me that activision will fix the problem with Xbox

  • Drewisnotasaint Drew (@Drewisnotasaint) reported

    @AlleyOrMaple @DoinSumin @JellyfshFortuna Consoles have shared very similar components and parts with PCs since the PS4 Xbox One X error. Covid has put a strain on production of said chips for both items. Along with hoarders, scalping all the items. Sony is at a crossroads.

  • AmandaM36250264 Amanda Mack (@AmandaM36250264) reported

    @11kingdomleader @XboxSupport I was recommended to @jetfixcare. He was able to recover my banned account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back

  • ODSTVOLKOR316 ODSTVOLKOR316 (@ODSTVOLKOR316) reported

    @getonthestiix @hazrieal You say that like it’s bad Xbox have a subscription service and are actually wanting more content for it. And how? There’s still Gears 7, Hellblade 2, Scorn, Fable, Perfect Dark, Forza Motorsport, and State of Decay 3 still in development before the acquisition I think

  • SodaDrunk Soda Drunk (@SodaDrunk) reported

    Dear god I came on here to see if I could find anything to help with my PlayStation problem but I've just seen the cringiest stuff between Xbox and PlayStation users. Wish I had a PC

  • DropherCS Chris (@DropherCS) reported

    @PhainT_SvR New PC is money is no issue, if you’re trying to save then Xbox for sure

  • UmbraFoxx TCS UmbraFoxx (@UmbraFoxx) reported

    @UbisoftSupport After almost a year of not being able to play Union Xbox the issue still continues, will you guys be fixing the issue? or is the fix making another Xbox live account and Ubisoft account? Just asking as this is a huge inconvenience to myself and my friends.

  • SayoriNoKareshi Michael Kenton [Sayori no Kareshi ❤] (@SayoriNoKareshi) reported

    @Shonnieb2 @maicheal45 Yeah, but you are comparing Sony with Xbox, that's the problem, the VR are from Sony, no PlayStation, Sony make a lot of things like technology (Sony), videogames (Play Station), movies (Sony Pictures), etc. You can use the Sony VR without a PlayStation. That's it.

  • therealoddz3 ImNotOddz3 (@therealoddz3) reported

    @xSinpho Haven't played on my Playstation in a month at least but I do recall my ps5, ps4 pro and ps4 crashing regularly on god selection. Havent had this problem on my xbox at all though.

  • DockLobstah Dock (@DockLobstah) reported

    @MojangSupport Getting "Failed to load character #" errors on Xbox Series X and Windows. Console-created characters don't load on PC and vice versa, despite taking their respective slots in the Dressing Room. Googled has no solution. I'm using the same MS account/Game Pass.

  • bofatisto Jeff (@bofatisto) reported

    ubisoft can go thoroughly **** themselves for letting uno stay broken on xbox after the ubisoft connect integration

  • FirefangFox Firefang (@FirefangFox) reported

    @_tarrien I recently had to deal with an while playing a 360 game on my One S where it kept signing me out of Xbox Live when I tried to save, which is a pretty big problem when the BC doesn't let you save to the system storage for some stupid reason, only the cloud.

  • Dainiussssss Dainius (@Dainiussssss) reported

    @RogueCompany aim assist is broken after update dosint slow aim down near enemies its now game braking but it would be nice if this would be fixed im on xbox one.

  • MajinKratosX Xander (@MajinKratosX) reported

    Finally fixed my Halo 5 Xbox One controller bumper issue. Idk why didn't get an @iFixit kit earlier?

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