Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perth, WA 5
Paris, Île-de-France 3
Oak Creek, WI 3
Brisbane, QLD 3
La Prairie, QC 2
Anaheim, CA 2
Pawtucket, RI 2
Chelmsford, England 2
Columbus, OH 2
Clermont-Ferrand, Auvergne-Rhône-Alpes 2
Melbourne, VIC 2
Frankfurt am Main, Hessen 2
London, England 2
Benito Juarez, CDMX 2
Tergnier, Hauts-de-France 2
Beloit, WI 1
Layton, UT 1
Saint Augustine, FL 1
Bielefeld, NRW 1
Fort Worth, TX 1
Lincoln, NE 1
Liverpool, England 1
Beauvallon, Auvergne-Rhône-Alpes 1
Gaylord, MI 1
Rio de Janeiro, RJ 1
Freising, Bavaria 1
Samāstipur, BR 1
North Shields, England 1
King George, VA 1
Santiago de Querétaro, QUE 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • StexlthShadowz ゼファー |ドレックス (@StexlthShadowz) reported

    @XboxSupport @Xbox So yesterday, i bought a 3 month gamepass ultimate digital code from amazon, and redeemed it on the xbox website itself… Its still saying my subscription expires September 26… Please fix this issue…

  • HaloHubGG HaloHub (@HaloHubGG) reported

    @Eskieas This is the same issue Cyberpunk had, over three quarters of the complaints came from the fact the game should NEVER have been released on last-gen hardware. Infinite isn't that bad, but I personally doubt they could push 60fps on Xbox One and One S

  • Eskieas Eskiea (@Eskieas) reported

    My only issues with the Flight are the lost connection to server and Xbox one being capped at 30fps playing at 30fps is unplayable vs players getting at least 120fps I hope they do whatever they can to achieve 60fps on Xbox one family of consoles it needs to be 60

  • GamersInitiati1 Gamers Initiative Podcast (@GamersInitiati1) reported

    @JTE2409 @launchpack1 @TheBusDrivers2 Sells tons of copies? Returnal sold 500k! Xbox doesn't RELY on sales it has a game service!! Lol so does that's why they are dishing out a cheaper console for the same price to same money

  • CedarHillPete Pete Diaz (@CedarHillPete) reported

    @ske7ch I found a way around this on xbox. The problem seems to happen to some when you have a profile auto logging in. Simply restart your system (full restart, not quick shut down and power on), sign out of your profile, and sign back in. Then launch Halo Infinite.

  • erenaltunis eren altunis (@erenaltunis) reported

    @BlazemasterB @EAHelp I'm having the same issue in Madden22 on Xbox Series S. Did you get help to fix this?

  • NagaTigerShark Rexen² (@NagaTigerShark) reported

    @WritingZoroark Nope at least not with hacking the switch and then porting over the mod, at least xbox (one I think its) can at least get the mods that fix many of the game's bugs, switch can't.

  • RetroRich5 Retro Rich (@RetroRich5) reported

    @PlaytonicGames Now that Nintendo and Microsoft clearly have a good relationship maybe it's time to try and settle the issue with this Goldeneye remaster for Xbox considering, Microsoft would probably be open to getting it on to switch with the N64 app now, I know there is other hurdles but 🙏

  • swan931 Tales of ASwan (@swan931) reported

    @G27Status If there is a problem at the Initiative and Xbox got some help that seems like a smart move. Just going to wait and see the game, the part I actually care about lol

  • Six1Eye Six1Eye (@Six1Eye) reported

    @TAFKAB2 @SanketBaviskar3 @The_CrapGamer What games in gamepass are unfinished to you?🤔 this is what happens whn you listen to bunch of Sony fan base tht know nothing n hate all Xbox, am a GP suber and I can say nothing in GP is unfinished, probs a bug here and there but nothing a patch can fix, so whats unfinished...

  • el_pequeno_alex саша (@el_pequeno_alex) reported

    @XboxSupport hey there! I'm unable to see all my installed games, but I still can play all of them if search on the store. Is this a bug and is there a way to fix it?

  • DarkkillerNO99 WOR Dark🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DarkkillerNO99) reported

    @postielad @TRTShoof @XboxSupport Yeah it’s getting sent off to be fixed, if it doesn’t fix then I’ll just get a new one

  • Metpach420 Metpach420 (@Metpach420) reported

    @Unyshek I never got a steam code. Pretty lame, I really don't want to play on xbox 1x with **** frames, and broken performance mode.

  • JayRembert2 Jay Rembert (@JayRembert2) reported

    @hawaiinguy808 @SixersOctavian @XboxP3 I don't think that's the issue at all. I think companies are literally keeping JRPGs away from Xbox just because. Microsoft got all the money in the world. And I refuse to believe that they can't just simply write a check to these companies for JRPGs to come to the Xbox.

  • USummonedMe Supreme Butthurt (@USummonedMe) reported

    @The_CrapGamer @Reiku78 @MldGhost Because you blurt **** like "Xbox has leadership issues" out without any proof whatsoever. It's always some dumbass out here who thinks he knows everything about game development because he played Halo 1 in 1999 or some other old game. That's annoying to see.

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