Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perth, WA 5
Paris, Île-de-France 3
Oak Creek, WI 3
Brisbane, QLD 3
La Prairie, QC 2
Anaheim, CA 2
Pawtucket, RI 2
Chelmsford, England 2
Columbus, OH 2
Clermont-Ferrand, Auvergne-Rhône-Alpes 2
Melbourne, VIC 2
Frankfurt am Main, Hessen 2
London, England 2
Benito Juarez, CDMX 2
Tergnier, Hauts-de-France 2
Bonneval, Centre-Val de Loire 1
Beloit, WI 1
Layton, UT 1
Saint Augustine, FL 1
Bielefeld, NRW 1
Fort Worth, TX 1
Lincoln, NE 1
Liverpool, England 1
Beauvallon, Auvergne-Rhône-Alpes 1
Gaylord, MI 1
Rio de Janeiro, RJ 1
Freising, Bavaria 1
Samāstipur, BR 1
North Shields, England 1
King George, VA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • Kirkdawgg Kirkdawgg (@Kirkdawgg) reported

    @james89865155 @XboxSupport I fixed the issue I had to turn hands free option off of my headset and restart my computer. The input for my controller is still not fixed however.

  • WSL_8 WSL Gaming YT! (@WSL_8) reported

    @EAMaddenNFL @Dezz805 @EAMaddenNFL_MCS I cannot even play the game yo get my drops I crash at the loading screen Xbox current gen !

  • KyleGillooly93 Kyle gillooly (@KyleGillooly93) reported

    @CoxHelp So my internet turned off twice today out of nowhere and now its back on but I'm am getting 100% packet loss on my xbox and it wasn't happening before today how can I fix this

  • zachbeckerrr Zach Becker (@zachbeckerrr) reported

    @Paid_Kevo @XboxSupport Did this fix itself? I’m having these problems now

  • MsTerritorial ˜”*°• Ms TERRItorial •°*”˜ (@MsTerritorial) reported

    @jordansanabria3 @XboxSupport We're you able to fix it by chance?

  • OIAMTape Tape (@OIAMTape) reported

    @EAMaddenNFL @EAHelp Why is your game broken? Can't even load into the menu without being dashboarded on xbox.

  • Sunlit_YT Daweed_davidl official (@Sunlit_YT) reported

    @Destiny2Team I got an account restriction after playing gambit earlier. No lag, no breaking of TOS. This is the second time this has happened to me I sent a report to Bungie appeals, is there a bug in the auto restriction system? Only playing on my Xbox one S. Investigate pls?

  • Nanocipher1 Nanocipher (@Nanocipher1) reported

    @XboxSupport Is something going on with servers? I'm getting 100% packet loss on my xsx. Rebooted console, modem, router, cleared mac, & even reset console. None worked. I called a friend after, she is having same issue on her xss

  • NaterStephanie StephanieHatesMinorities (@NaterStephanie) reported

    A dovahkiin came to fix my xbox 720 yesterday

  • Rad1calgaming25 RADICALGAMING25 (@Rad1calgaming25) reported

    @ItsMeTrout @ApollosMission I heard PC has some major stutter issues and frame drops really bad. I been playing on xbox since 3am last night. Better on console it seems

  • KlausVTW Ķląus™️ (@KlausVTW) reported

    Okay serious question, is anyone else having issues were they xbox series x won't stay in 120 fps?

  • SylphArcade Thrill Penguin released on #Steam (@SylphArcade) reported

    @Aspergerboy9 Normally it should on Xbox controller yes, anyway I had some issue lately due to some engine update, will check this tomorrow and I let you know!

  • JJ_Unstable_One Johnny (@JJ_Unstable_One) reported

    @WorldsXbox Not sure ps wants it on ps+. That means PlayStation won’t sell as many copies and they would have to pay Xbox fair market value to add it to their service

  • cakes_ebooks cakes ebooks (@cakes_ebooks) reported

    xbox support cant fix my disc tray what a joke

  • harley98980 Harley98980 (@harley98980) reported

    @PolSimulator Not sure if im the only one that is having this issue but I still cant disable callouts on Xbox series x

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