Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perth, WA 5
Oak Creek, WI 3
Chelmsford, England 3
Brisbane, QLD 3
Pawtucket, RI 2
Columbus, OH 2
Wiehl, NRW 2
Clermont-Ferrand, Auvergne-Rhône-Alpes 2
Melbourne, VIC 2
Charlotte, NC 2
Vancouver, WA 2
Frankfurt am Main, Hessen 2
London, England 2
Benito Juarez, CDMX 2
Paris, Île-de-France 2
Tergnier, Hauts-de-France 2
Wheatland, MO 2
Givors, Auvergne-Rhône-Alpes 1
Chester, MT 1
New York City, NY 1
Dayton, OH 1
Conroe, TX 1
Doniphan, MO 1
Alton, IL 1
Racine, WI 1
Chicago, IL 1
Atlanta, GA 1
Wingate, NC 1
Citrus Heights, CA 1
Rochester, NY 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • HellRiderV The Fifth Horseman V (@HellRiderV) reported

    Hey! to any one on Xbox experiencing this problem if you download it from gamepass all you get is the place holder. if you have the 280mb uninstall it, then go to the store type in halo infinite until you se the multiplayer click it click the left option and it will begin 25gb

  • HellRiderV The Fifth Horseman V (@HellRiderV) reported

    @Blitz5 @Halo @HaloSupport Hey! to any one on Xbox experiencing this problem if you download it from gamepass all you get is the place holder. if you have the 280mb uninstall it, then go to the store type in halo infinite until you se the multiplayer click it click the left option and it will begin 25gb

  • HarrisonAbbot13 Harrison Abbott (@HarrisonAbbot13) reported

    I've missed the entire xbox thing because one car crash was enough to cripple all of Doncaster's infrastructure and it took me 2 and a half hours to make a 5 minute journey. I assume I missed nothing important and that it was all uneventful

  • muesliinservant Доктор Ливси (@muesliinservant) reported

    @ForzaHorizon @Xbox Celebraring 10th crash for 2 hours of playing

  • TwilightHeero EMGG | ｲ𝔴𝔦𝔩𝔦𝔤𝔥𝔱𝔐𝔞𝔠 (@TwilightHeero) reported

    @Xbox How in the world is your exclusive game not working on the intended console? Big Fail

  • HellRiderV The Fifth Horseman V (@HellRiderV) reported

    @HaloSupport Hey! to any one on Xbox experiencing this problem if you download it from gamepass all you get is the place holder. if you have the 280mb uninstall it, then go to the store type in halo infinite until you se the multiplayer click it click the left option and it will begin 25gb

  • _LeSpank_ Chris (@_LeSpank_) reported

    I had no idea that Bangai-O HD Missile Fury was delisted from Xbox. I can't see any potential licensing issues there so I'm not sure why?

  • Derpy_CAT10 Pet_the_Cat (@Derpy_CAT10) reported

    @XboxSupport Maybe if halo infinite wasn't twice the size of your ******* storage systems we wouldn't have this problem

  • TheTrayster Tray Morlock (@TheTrayster) reported

    @Halo Xbox one fix: restart console, open halo infinite, 17gb update will appear

  • Silent_Bobbiez Tony B (@Silent_Bobbiez) reported

    @madzgamingpl @XboxSupport just explained how to solve that problem on console.

  • TheTruthTTV The Truth (@TheTruthTTV) reported

    Halo Infinite fix went through. Hard reset your Xbox and do the update.

  • smokeee1234 Jayson Smoke (@smokeee1234) reported

    @XboxSupport Can’t even sign in🥲

  • DefensorLux LUX DEFENSOR (@DefensorLux) reported

    @HaloSupport Found the issue! I had to install the MS Store update. I restarted my XBox after. Once I logged back on and again followed the steps Halo Support provided, the “Free” button was there. 25GB installing now.

  • Luxyyy1 Vujović Luka (@Luxyyy1) reported

    @XboxSupport Please fix the Mouse and keyboard on Xbox!!!

  • BlueStreakM1ke BlueStreakMike (@BlueStreakM1ke) reported

    If you are having trouble with Halo Infinite downloading the update, Restart or shutdown your Xbox and it should pop up!

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