Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 7
Berlin, Land Berlin 4
Brisbane, QLD 3
Melbourne, VIC 3
San Francisco, CA 3
Wiehl, NRW 3
Lyon, Auvergne-Rhône-Alpes 3
Frankfurt am Main, Hessen 2
London, England 2
Benito Juarez, CDMX 2
San Nicolás de los Garza, NLE 2
Tergnier, Hauts-de-France 2
Bengaluru, KA 2
Leipzig, Saxony 2
Wheatland, MO 2
Rouen, Normandie 2
Santa Coloma de Gramenet, Catalunya 2
Lille, Hauts-de-France 2
Strasbourg, ACAL 2
Munich, Bavaria 2
Vienna, Wien 2
Madrid, Comunidad de Madrid 2
Pessac, Nouvelle-Aquitaine 2
Ciudad López Mateos, MEX 1
Saint-Lô, Normandie 1
Douarnenez, Bretagne 1
La Prairie, QC 1
Bradford, England 1
Newport Pagnell, England 1
San Salvador, Departamento de San Salvador 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • DonnieStrompf Donnie Strompf (@DonnieStrompf) reported

    @amazon has the worst customer service. I purchased rechargeable AA batteries that damaged 3 Xbox remotes. Everytime I call they make me wait and after waiting for a long time they hangup and they don’t call back. Amazon is Trash.

  • mypasswordis999 Ace (@mypasswordis999) reported

    @antonlinecom I ordered the Xbox halo edition and you guys cancelled it for some reason. Horrible service!

  • MisirajEduart Eduart Misiraj (@MisirajEduart) reported

    @topvint My xbox has the exact same problem 🤔. I too don't understand a thing. I noticed it doesn't start at the beginning but if I leave it for a while running like that and try to restart it again it boots ok. It is puzzling me, perhaps bad capacitors? 😑 Let me know if you fix it

  • conkamarvel123 carlton gibson (@conkamarvel123) reported

    @adam86foster @BritBox_UK @XboxSupport searched for britbox and this came up its not working for me on my pc

  • adise82 adam lawton (@adise82) reported

    @WWEgames @SNICKERS Can you please tell me if there a fix in the work for button smashing, cant get out of submissions because the b button on xbox not working.

  • adopt_a_dogg Happy Gilmore (@adopt_a_dogg) reported

    @Shpeshal_Nick Sorry did he say that this is only an issue with Xbox? And I believe his point is relating to the fact that people constantly hype up GP as the best deal ever, & I've never heard anyone talk this way about a movie/tv streaming service. GP is MS's gateway to always online #2013

  • Jenni78726675 Jenni (@Jenni78726675) reported

    @SimGuruNick My sim keeps resetting whenever I try to light a firework but thats the only problem I have I'm on xbox series x

  • BorisBigB69 Boris Schreiner (@BorisBigB69) reported

    @PlayWonderlands All the great reviews, i wish i would have had a chance to play this game in co-op. Unfortunately this is day 4 and we were still not being able to play co-op. I hope that they will fix the issues soon, as for now i had the game refunded by Xbox

  • Sophiie_0 Sophie (@Sophiie_0) reported

    @Funehh_ Think my Xbox is a bit broken

  • swatRcf RCF (@swatRcf) reported

    @neonepiphany Hello, random game crash (takes back to home screen after freezing screen) is safe? It happen today first time (got my new xbox series x 2 months ago). I found like 100+ reddit post related to this and they fixed it bt sending it back to MS (I cant do that as im from Pakistan)

  • ps5unban PlayStation 5 Unban Bot (@ps5unban) reported

    I read every line of EULAs and I am 100% confident that my banned machine and my banned friends did not violate them. Both were banned without a persuasive reason from your customer service! I had no issue with #XBOX and #NintendoSwitch for years btw! (3/7)

  • AH_Howesy Aaron Howes 🏆🎮 (@AH_Howesy) reported

    @topvint and the xbox 360 halo reach xbox had one which the fan was not spinning to cool the xbox and kept over heading and we had another system software crash so had to reinstall the software again, fix the fan and fix the touch power button on the xbox as well.

  • pro_pants InPantsPro 🔞 Commissions Open (@pro_pants) reported

    @ConanChopChop The "Fixed an issue where rarely, a purchased charm could be deleted while trying to equip it" is not very rare on Xbox series S, happens more times than it doesn't.

  • DontMat35500488 Don't Matter (@DontMat35500488) reported

    @Xbox when something isn't broke. You didn't break it. The patch you put on the Xbox one s won't allow me to turn my game off and then turn it on and be where I was. That was a great thing that you guys probably called a glitch in the system...oh well..

  • Treporos Treporos (@Treporos) reported

    @PlayWonderlands @SHiFTstatus having connection problem trying to play with friends on xbox

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