Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 7
Perth, WA 5
Brisbane, QLD 4
Berlin, Land Berlin 4
San Francisco, CA 3
Wiehl, NRW 3
Lyon, Auvergne-Rhône-Alpes 3
Chelmsford, England 2
Montpellier, Occitanie 2
Vancouver, WA 2
Bordeaux, Nouvelle-Aquitaine 2
Frankfurt am Main, Hessen 2
London, England 2
Benito Juarez, CDMX 2
San Nicolás de los Garza, NLE 2
Tergnier, Hauts-de-France 2
Leipzig, Saxony 2
Wheatland, MO 2
Rouen, Normandie 2
Santa Coloma de Gramenet, Catalunya 2
Lille, Hauts-de-France 2
Strasbourg, ACAL 2
Munich, Bavaria 2
Vienna, Wien 2
Madrid, Comunidad de Madrid 2
Pessac, Nouvelle-Aquitaine 2
Chatham, England 1
Lentilly, Auvergne-Rhône-Alpes 1
Hortolândia, SP 1
Pottstown, PA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • Yaseen214 Yaseen Ebrahim (@Yaseen214) reported

    @forza_support What if we don't have any overlays except the XBox overlay and have frame drops plus sometimes the loading screen will go into a loop or the game will crash entirely?

  • SASS0AP420 Brendan Burns (@SASS0AP420) reported

    @Zyleth_ There’s an issue with Xbox in world 2 where after a while you just fall through the map in any of the buildings

  • PhilBry75568376 Phil Bryant (@PhilBry75568376) reported

    @michael18444342 @beatbox_seriesX @Guttaun PS Now is inferior as a product, that's why Sony is developing a true competing product with PS+. If they execute that service right, I will be buying a PlayStation. The one knock on Xbox for me is the lack of RPGs, Sony has that on lock.

  • qqqq33461813 zed (@qqqq33461813) reported

    @Borderlands please fix the performance issue on xbox series x i often feel lagging playing this game

  • ShittyHaloTakes ****** Halo (@ShittyHaloTakes) reported

    Also, not to name any names, but 'it could be worse' might actually be a worse statement than 'they'll probably fix it later'. Yeah no **** it could be worse lol. "Hey at least the game didn't make my Xbox explode into a million pieces on launch!" - woo yay

  • Jugdar013 Kelsey (@Jugdar013) reported

    So @FedExHelp is AWFUL!!! Misleading liars who ended up sending my repair to TNT to deliver, which I almost missed as it took about 15 seconds to get off the chair and unlock the door... tainting @Microsoft @Xbox repair service.

  • StraightUpGame2 Sleazy (@StraightUpGame2) reported

    @CODLeague @CallofDuty Can you fix the glitch on Xbox were my game has a black screen or it’s searching for a match and you can’t back out so you have to reset your game in ranked

  • michael18444342 michael (@michael18444342) reported

    @PhilBry75568376 @beatbox_seriesX @Guttaun And how ps now could be “inferior” all it wants that’s not its main selling point it’s the games, Xbox is the one with weak titles that they has to completely sell out and make this extremely cheap streaming (but good)service to keep people around

  • LLotad_ Ant (@LLotad_) reported

    @grogfella @VGSquidly I use a ps5 controller on pc and my issue is i have to use remapping software sometimes since not a lot of games have proper ps controller support. Gives me xbox prompts its a pain

  • CABJacoby icarus (@CABJacoby) reported

    @ELDENRING Is there a way to fix load times on Xbox?

  • DeviousKitten27 Kitten 알리사 (@DeviousKitten27) reported

    @LOVERxPOET @enetokratia @DeMickyD Was just about to mention it lol It runs really good no issues so unless you don't have an Xbox then rip

  • ShaneMo79030077 Shane Moore (@ShaneMo79030077) reported

    @XboxSupport are you ever gonna fix fh5 the cheating is so bad I wonder why you haven’t at least tried to stop it completely insane how many players are straight up cheating

  • NaterStephanie StephanieHatesMinorities (@NaterStephanie) reported

    A dshoe10 came to fix my xbox 720 yesterday

  • StraightUpGame2 Sleazy (@StraightUpGame2) reported

    @CallofDuty Can you fix the glitch on Xbox were my game has a black screen or it’s searching for a match and you can’t back out so you have to reset your game in ranked

  • TSJ_gaming The Sports Journal ➡️ #FixMaddenFranchise 🇺🇦 (@TSJ_gaming) reported

    @TheGaminNerdTV @PlayStation @Xbox I have both consoles and I have Gamepass, maybe it’s because of the genre of games I prefer to play but I hardly get any use out of it. As a service it’s good, but wasted on me.

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