Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 7
Berlin, Land Berlin 4
Brisbane, QLD 3
Melbourne, VIC 3
San Francisco, CA 3
Wiehl, NRW 3
Lyon, Auvergne-Rhône-Alpes 3
Benito Juarez, CDMX 2
San Nicolás de los Garza, NLE 2
Tergnier, Hauts-de-France 2
Bengaluru, KA 2
Leipzig, Saxony 2
Wheatland, MO 2
Rouen, Normandie 2
Santa Coloma de Gramenet, Catalunya 2
Lille, Hauts-de-France 2
Strasbourg, ACAL 2
Munich, Bavaria 2
Vienna, Wien 2
Madrid, Comunidad de Madrid 2
Pessac, Nouvelle-Aquitaine 2
La Prairie, QC 1
Frankfurt am Main, Hessen 1
Bradford, England 1
Newport Pagnell, England 1
San Salvador, Departamento de San Salvador 1
Berutti, BA 1
Heanor, England 1
Oslo, Oslo County 1
Kingsport, TN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • xOldSouls Perch Perkins 🐟 (@xOldSouls) reported

    @PlayApex is there a reason as to why I keep getting “can’t connect to ea servers” on Xbox? It shows a glimpse of getting past the sign in screen but then it kicks me back out.

  • Daillestboss B9ŚŚ (@Daillestboss) reported

    @Cr1zPy_ Yes, but I can’t quite remember what I did to fix it, I’m pretty sure I just turned the Xbox off and when it came back on the headset reassigned

  • MatthewDaVault Matthew DaVault - BLM (@MatthewDaVault) reported

    @PushDustIn It’s not surprising with Nintendo and Xbox joysticks having this problem. Why can anyone figure this out.

  • omnileviathan Jeremiah Cole (@omnileviathan) reported

    @MojangSupport I’m on Xbox one x and I’m at the point where I can’t even load into the menu without it crashing my console. I downloaded the latest update, I think that’s the problem, do you guys have any suggestions?

  • SwelterDemon SwootyDootyClassic (@SwelterDemon) reported

    *Government online service rejects my personal email.* Alright! Time to whip out that old Xbox Live email I made in highschool! Edgelordshotgunmaster666@HotGmail!yahoo *Government service accepts.* What do I win?

  • Rondeau04 Ray R. (@Rondeau04) reported

    My Xbox Series X Controller disconnects on me alteast twice a day if not more. Does anyone else have this issue?

  • DeMarcusCarril6 DeMarcus091 (@DeMarcusCarril6) reported

    @Xbox anybody else getting a glitch where your controller turns off and then is not able to sync to xbox?

  • xOldSouls Perch Perkins 🐟 (@xOldSouls) reported

    @_ApexStatus Do you know if it’s everyone or random accounts? Because I can get in on other accounts normally but on my main it keeps booting me back to the sign in screen on Xbox

  • CarKaGe_ Brandon (@CarKaGe_) reported

    @Rondeau04 I have an issue with the controller if it pops up saying controller batteries are low, I then change them and it won’t connect back to the Xbox, I have to restart the Xbox for it to connect..

  • AramyxTalks Aramyx (@AramyxTalks) reported

    @Kaldorei_Life Yeah weirdly enough looks more like the Crash usual style than the hyper detailed PS/Xbox versions.

  • james_diffner James Diffner JR (@james_diffner) reported

    @RKRigney @Respawn Please fix this ranked bug where it will show a teammate lvl 1 and we can’t ready up in ranked or it doesn’t allow someone to ready up. We’ve restarted our games multiple times and only works sometimes and when it does it will bug out again after one game. (On Xbox and pc)

  • Daillestboss B9ŚŚ (@Daillestboss) reported

    @Cr1zPy_ I had same problem, just reset everything. Switch astros from Xbox to pc and back to Xbox

  • The_Rebel_Fish The Fishkeeper (@The_Rebel_Fish) reported

    @Xbox I've heard a lot of people are having issues with the triggers breaking, has this been fixed?

  • sjtorre Samson (@sjtorre) reported

    @XboxSupport Xbox One Guide program data for guide still displays 'No Info Available' going on 2 weeks now being down, please fix! Multiple threads about this issue #Microsoft #XboxSeriesX

  • AButtMan JC (@AButtMan) reported

    @Xbox Can @2K please fix #PGATOUR2K21 ?? I get no red/purple xp. People quit online all the time with no consequences. I've received the pink flamingo putter over 50 times because it doesn't give me any xp. Just repeats the same xp count from 50 games ago. #PleaseHelp

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