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Slack

Slack Outage Map

The map below depicts the most recent cities worldwide where Slack users have reported problems and outages. If you are having an issue with Slack, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Slack users affected:

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Slack is a cloud-based set of proprietary collaboration tools and services. It's meant for teams and workplaces, can be used across multiple devices and platforms.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Birmingham, England 1
Greenville, SC 1
Morsang-sur-Orge, Île-de-France 1
Greater Noida, UP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Slack Issues Reports

Latest outage, problems and issue reports in social media:

  • msoyer
    Muhammed Soyer (@msoyer) reported from Doral, Florida

    @EmilyKager @SlackHQ My biggest problem is finding the message after I heard the new message notification, where the hell it came from, which workspace , channel, thread 👻👻👻

  • tedvickey
    Dr. Ted Vickey (@tedvickey) reported from San Diego, California

    @Get_Shift @SlackHQ I have a weird issue with my @Get_Shift - I can’t close it. There is no X in upper right corner and can’t minimize. I must CNTL+ALT+DEL to quit. Please help.

  • edwardsanchez
    Ed Sanchez (@edwardsanchez) reported from San Jose, California

    @SlackHQ No that doesn’t help me at all unfortunately. If I am composing a message to Bob, then Charlie replies to me, I switch to read Charlie’s message before finishing with Bob. Now Bob disappears from where he was and I have to scroll all the way up to find him.

  • tehnyit
    Tehn Yit Chin (@tehnyit) reported from Leichlingen (Rheinland), North Rhine-Westphalia

    @hnshah @SlackHQ Problem with amplification is it raised it from tolerable to non tolerable.

  • TradeWithNinja
    TheTradingNinja[Kelts $SPX Owner] (@TradeWithNinja) reported from Poughkeepsie, New York

    What’s best increased Ram on a MacBook Pro or just get another IMAC.. Goal is to Run @etrade Pro @thinkorswim @SlackHQ Without worrying about slow down... any suggestions. I’ve tried all 3 on my mac and it wasn’t cutting it

  • XAlien88
    Mike Garrison (@XAlien88) reported from Chiyoda-ku, Tokyo

    @SlackHQ One example is if you start formatting at the beginning then go back and want to put something before the format it's not possible. Second issue is if you are trying to preformat then paste in it's challenging to get it right because the WYSIWYG editor makes it more work

  • jannis_r
    Jannis (@jannis_r) reported from Berlin, Berlin

    @JamesMunnelly @SlackHQ I wish I had that problem. Meanwhile I need to deal with google chat...

  • easyaspython
    Dane Hillard 🐍📘 (@easyaspython) reported from Pittsburgh, Pennsylvania

    @goodside @SlackHQ I don’t think this kind of hostility is productive. I appreciate your passion but I’m sure they’re receiving a volume of feedback right now and support is hardest when there’s an issue. Sounds like we all could practice some empathy here.

  • _grammar_
    Grammar Police (@_grammar_) reported from Kafferrivier, Orange Free State

    It is probable that you, @SlackHQ, posted an error and ought to have said “sorry [you] are frustrated” instead. ‘Your’ is a possessive determiner; ‘you’ is a pronoun.

  • _petegoldsmith
    Peter Goldsmith (@_petegoldsmith) reported from Melbourne, Victoria

    @SlackHQ It just seems redundant. If you forget it, you don’t get the ability to reset, you get a one time login link (which is great)

  • eodsgn
    Eduardo Kerr–Oliveira (@eodsgn) reported from Poplar, England

    @ashsmash @SlackHQ is def dropping the ball on these cases. I def miss the mark as unread feature. The chronological issue they have the back and forward arrows at the top left that kind of does it but not really.

  • alexs77
    Alexander (@alexs77) reported from Wallisellen, Zurich

    @SlackHQ Thanks for helping me 🙂 It would be great, if it could somehow be made so, that clearing the cache from within the os would also help here. It's a bit confusing, that there are apparently two caches - the os cache and the app cache.

  • evnsio
    Chris Evans (@evnsio) reported from Baldock, England

    @SlackHQ it's not just me! 🙂 Would be ace to have some kind of protection here to avoid cmd+enter sending a half written message (I think that's the only actual problem combo)

  • AlvaroLab
    Álvaro Hurtado (@AlvaroLab) reported from Berlin, Berlin

    @njmkhn @SlackHQ I use 2 instances. One through Franz, once in their app. Never had any issues until last week.

  • bpholt
    Brian P. Holt (@bpholt) reported from Johnston, Iowa

    Slack’s new formatted message editor is terrible. I’m using less formatting as a result 🙁 @SlackHQ I understand you had to learn how formatting works to use the old system, but at least it was fast and predictable.

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