Slack Outage Map
The map below depicts the most recent cities worldwide where Slack users have reported problems and outages. If you are having an issue with Slack, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Slack users affected:
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Multimedia
Slack is a cloud-based set of proprietary collaboration tools and services. It's meant for teams and workplaces, can be used across multiple devices and platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bogotá, Distrito Capital de Bogotá | 4 |
| Yopal, Departamento de Casanare | 1 |
| Hortolândia, SP | 1 |
| São Paulo, SP | 1 |
| Campinas, SP | 1 |
| Recife, PE | 1 |
| Clarksville, MD | 1 |
| Houston, TX | 1 |
| Montpellier, Occitanie | 1 |
| North Berwick, Scotland | 1 |
| Managua, Departamento de Managua | 1 |
| Mexico City, CDMX | 1 |
| Eaton, OH | 1 |
| Caicedonia, Departamento del Valle del Cauca | 1 |
| San Luis Potosí, SLP | 1 |
| Lima, Provincia de Lima | 1 |
| Madrid, Comunidad de Madrid | 1 |
| Medellín, Departamento de Antioquia | 1 |
| Castro Valley, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Slack Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Lane
(@SquidDLane) reported
@SlackHQ Already did for a bug related to dragging files into the client, where the "Processing uploaded file..." dialog never goes away until you quit/reopen slack. But otherwise, I don't know how to make an issue for "the UI flickers under high load caused by slack rendering".
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Q
(@QTweetsToo) reported
Slack down? @SlackHQ
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Lukas Kahwe Smith (he/him)
(@lsmith) reported
@SlackHQ so resetting the cache fixed the issue .. but seemingly only temporarily. it is back now.
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Ivan
(@istrakhov) reported
@SlackHQ all of a sudden this afternoon names are being displayed in full even though I have it toggled off. Reset cache but no help. Thoughts?
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Chris Rozon
(@ChrisRozon) reported
@SlackHQ Yes it’s on. Not in low power. Haven’t force quit. This is not a new problem, btw, it the norm rather than the exception
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meglio
(@meglio) reported
@SlackHQ serious UX issue with Slack for MacOS: if samba directory is set to auto-mount in Finder, and if it is not available, Slack will freeze for 30+ seconds and show no window when that samba directory is not available. Resolves only after MacOS shows "can't connect".
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Sahiba
(@Sahiba1095) reported
@WhatsApp should allow you to send messages to your own contact like @SlackHQ does. WhatsApp is the app I frequently use through out the day and I’d rather take down important notes in the ‘self’ WhatsApp chat than go into the notes app in my phone.
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Holly Davis
(@ProjectDavis) reported
Slack is showing one unread message in threads despite clearing all threads, help? cc @SlackHQ
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Jason Urgo
(@Urgo) reported
@SlackHQ So.. does this mean the change will be reverted or at least added as an option for which style is used.. or is that just your customer service way of saying we hear you but get used to it?
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Magnus Gordon
(@Magnusg15) reported
@SlackHQ I thought it was just a mobile issue but, it's there in a less prescient form in web usage too, you're search bar should default to the conversation you're in. always.
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Deborah Edwards
(@dedward11) reported
@SlackHQ Good afternoon Slack peeps! We've had a change with notifications this week. We are no longer receiving our pop up or audible notifications when someone replies IN A THREAD that we are part of. We have made no changes to our settings. Can you help us out?
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curlybecs
(@curlybecs) reported
from
Bromley, England
Having @SlackHQ connectivity issues today. I feel like maybe we should collab and make the connectivity issues line up with the #EURO2020 schedule, not before?
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stel
(@stelstuff) reported
@LeahNeukirchen @SlackHQ Gotta cut down those server costs 😝
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🗣 Will you shut up, Man?🗯
(@HollyMills31) reported
Hey, @SlackHQ . Question - I've been logged out bit I haven't received an email. Checked all inboxes. Is this a common issue or an I missing something/doing something wrong? I gotta work. 🙃
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David Price
(@davidcryix) reported
@EthanRasiel @SlackHQ I actually don't know what happened with this. Can't recall the user who was having the problem and cant find a matching ticket. I guess it must have went away though because it hasn't come up since?
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