Signal

Signal Outage Map

The map below depicts the most recent cities worldwide where Signal users have reported problems and outages. If you are having an issue with Signal, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Signal users affected:

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Signal is a cross-platform encrypted messaging service. It uses the Internet to send one-to-one and group messages, which can include files, voice notes, images and videos. It can also be used to make one-to-one and group voice and video calls.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Newberg, OR 2
Wasaga Beach, ON 1
Kassel, Hessen 1
Belgrade, Central Serbia 1
Fort Collins, CO 1
Sweetwater, TN 1
Bonney Lake, WA 1
Madrid, Comunidad de Madrid 1
Barcelona, Catalunya 1
Atlanta, GA 1
St. Louis, MO 1
Hamminkeln, NRW 1
Crowborough, England 1
Nürnberg, Bavaria 1
St. Catharines, ON 1
Brisbane, QLD 1
Cork, Munster 1
Hackney, England 1
Bad Kötzting, Bavaria 1
Berlin, Land Berlin 1
Saint-Nicodème, Bretagne 1
Lutz, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Signal Issues Reports

Latest outage, problems and issue reports in social media:

  • mmoosslleem شكري السمنودي (@mmoosslleem) reported

    @signalapp I have a problem which is not receiving any messages, either the sent messages arrive, but slowly, knowing that my phone is iOS

  • mmoosslleem شكري السمنودي (@mmoosslleem) reported

    @signalapp It's not working for me. And having no status update does mean the team does not care about basic communication to 50 million users. It's good to have a simple update "we are still trying to resolve the issue"

  • InserezIci InserezIci (@InserezIci) reported

    @signalapp To everyone being spammed with "bad encrypted message" following the outage, you can hit "reset the secure session" in the conversation top-right menu

  • AliyaRahman Aliya Rahman (@AliyaRahman) reported

    Daaaaaaaaaaamn @signalapp is still down? GET OUTTA HERE COLONIZERS, we are just trying to go about our days!

  • adasss1984 Adam (@adasss1984) reported

    @signalapp Is there anyone that could help me with import sms to signal from my phone? I have no signal backup. I already set signal as my default program for sms and none of sms was copied any tips?

  • whatsabschalten 🇩🇪 WhatsAbschalten #TeamSignal (@whatsabschalten) reported

    @simmonsk @signalapp It disappears automatically as soon as the error is completely fixed.

  • whatsabschalten 🇩🇪 WhatsAbschalten #TeamSignal (@whatsabschalten) reported

    @NoquiPug @signalapp There are probably still isolated problems. I think they will announce it when the bug is completely fixed.

  • tjaalton Timo Aaltonen (@tjaalton) reported

    @signalapp I'm getting some group messages marked as coming directly from the sender with the error 'invalid encryption' or such

  • JonathanDoeity Jonathan Doeity (@JonathanDoeity) reported

    @signalapp Can you please issue another update, it seems to have been a great many hours since your last optimistic remark but sadly it remains offline?

  • jaruizso Dr. Javier Ruiz-Soler (@jaruizso) reported

    @sumeshbabu_ @signalapp its starting to work again. Along the day should be fixed. I don't have problems anymore.

  • joyeuxmort Joseph Joyeux (@joyeuxmort) reported

    @signalapp being down means I'm back to using Hangouts for a little. And whoah boy, feels like I'm back in 2014.

  • cryptograthor Thor wants you (to resist technocracy) (@cryptograthor) reported

    @CringeDisciple @signalapp (virtue) signal app never goes down

  • whatsabschalten 🇩🇪 WhatsAbschalten #TeamSignal (@whatsabschalten) reported

    @PurpleRiver_Dev @signalapp Did you try to restart the encryption before? I suspect it's still related to the server outage yesterday.

  • izzydamus Izzy (@izzydamus) reported

    If you're getting "bad encrypted messages" from people you chat with in Signal, hit the 3 dots to bring up settings within that particular one on one chat and select "Reset secure connection." That should at least resolve that issue so you can see their following msgs @signalapp

  • LamoureuxEterna 𝙼𝚊𝚗ºⁿ𝙼𝚒𝚜𝚜𝚒𝚘𝚗 🕊 𝙻𝚒𝚜𝚝𝚎𝚗⚕︎𝙻𝚎𝚊𝚛𝚗 (@LamoureuxEterna) reported

    @IrinaAntony With all the creepy removed... They are having service issues today, probably the flood of new users @signalapp Are you expecting more than messaging?

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