Paypal status: access issues and outage reports

Problems in the last 24 hours

Paypal signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.

• Service-wide signals
• Service-wide baseline

Most Reported Problems

The following are the most recent problems reported by Paypal users through our website.

• Sign in (44%)
• Errors (38%)
• Website Down (18%)

Live Outage Map

The most recent Paypal outage reports came from the following cities:

City	Problem Type	Report Time
Rennes	Sign in	1 day ago
Alcorcón	Errors	1 day ago
Gondecourt	Sign in	3 days ago
Paris	Sign in	3 days ago
García	Errors	4 days ago
Paris	Sign in	4 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paypal Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hydrangea 【LVLY】 (@LadyHydrangeaVT) reported 13 minutes ago

  @Immorta1Monarch This is why i use vgen and vgen payments at least i can click ‘theres a problem’ before the funds are released to them. Yes it may mean theres less artists for me to com but at least theres a fallback unlike paypal.

• 
  anne flynn (@sliabhconn) reported 17 minutes ago

  @Salome__Salome_ @defan68 There seems to be an issue with PayPal, maybe check it out?

• 
  Stephen Urbanik (@UrbanikStephen) reported 17 minutes ago

  @BestBallJunkie @Underdog Well a free PayPal debit card would solve the problem here

• 
  Chaos🔞Comms Open (@ChaosReverb) reported 18 minutes ago

  @Aerea_caeles No, actually I don't have that message, but I know who it is because of the comms. The biggest problem that theme from the PayPal and socialmedia theft (which I never got back my PayPal, because according to PayPal I am not me) is that person blocked many people on my social media and deleted entire chats, in addition to changing the passwords and emails. So I didn't even get the full conversations and when I recovered my accounts, I could never contact them again on Twitter because I never found them to explain what happened, and they never responded to me on Instagram either. Obviously, I contacted as many people as I could.

• 
  SignalVoyager (@signalvoyager) reported 20 minutes ago

  @linuxuser1996 Eww. @PayPal is disgusting. I would consider it a feature of graphene OS to have it crashed everytime it opens. Plus, @GrapheneOS is busy doing better things. I hope they won't fix this.

• 
  Kyle Harrison (@kwharrison13) reported 21 minutes ago

  @Raiddell925 Maybe. Maybe you'd be fine without data centers. But let me ask you this. Do you use credit cards, debit cards, tap-to-pay, gas pumps, vending machines, parking meters, parking apps, ATMs, online banking, mobile banking, mobile check deposit, Zelle, Venmo, PayPal, Cash App, Apple Pay, Google Pay, splitting a dinner bill, autopay on your bills, payroll that isn't a paper check, direct deposit, digital 401(k), Robinhood, Coinbase, credit score checks, loan applications, mortgage applications, car loan approval at the dealership, insurance quotes, filing an insurance claim, e-filing your taxes, gift cards, store loyalty accounts, digital coupons, rebates, buy-now-pay-later, tipping on a screen, email, text messages, iMessage, WhatsApp, Signal, group chats, voicemail transcription, spam call blocking, FaceTime, Zoom, Google Meet, Discord, Slack, video calls with grandparents, phone number lookups, checking your data usage, paying your phone bill, two-factor codes, push approvals to log in, password managers that sync, "sign in with Google," resetting a forgotten password, digital IDs in your wallet app, gym check-in apps, apartment smart locks, hotel keys on your phone, office badge apps, patient portals, seeing your test results, booking a doctor's appointment, telehealth visits, prescription refill requests, the pharmacy knowing what you're on, insurance verification at the front desk, prior authorization, continuous glucose monitors, insulin pump apps, remote pacemaker checks, CPAP data reports, hearing aid apps, therapy apps, period trackers, fertility trackers, medical alert buttons for elderly parents, symptom checkers, finding an in-network doctor, the weather app, radar, hurricane warnings, tornado warnings, flood alerts, earthquake early warning on your phone, wildfire maps, smoke maps, air quality, pollen counts, Amber alerts, emergency alerts, road closure info, Google Maps, Apple Maps, Waze, live traffic, rerouting around a crash, transit apps, real-time bus and train arrivals, tapping your phone to ride the subway, Uber, Lyft, rental car reservations, Turo, bike share, scooter share, EV charging networks, paying for a charge, phone-as-car-key, remote start, finding your parked car, over-the-air car updates, in-car navigation, in-car voice assistants, stolen vehicle tracking, road trip planning, booking flights, checking in for a flight, mobile boarding passes, seat selection, flight status, rebooking after a cancellation, bag tracking, TSA PreCheck lookups, airport wifi, booking hotels, Airbnb, Vrbo, checking into a hotel, cruise bookings, theme park tickets, ride reservations, airline miles, hotel points, currency conversion, Amazon, all online shopping, order tracking, delivery notifications, returns and exchanges, price checks in-store, self-checkout, store apps, curbside pickup, Instacart, DoorDash, Uber Eats, ordering ahead at a restaurant, OpenTable, Resy, waitlist texts, QR code menus, tipping on delivery, subscription boxes, eBay, Etsy, Facebook Marketplace, Craigslist, Poshmark, StockX, Ticketmaster, StubHub, getting into a concert with a phone ticket, Alexa, Siri, Google Assistant, smart thermostats, video doorbells, security cameras, alarm monitoring, smart locks, smart lights, robot vacuums, garage door openers, baby monitors, pet cameras, automatic pet feeders, GPS pet collars, smart sprinklers, smart fridges, app-connected air fryers, cloud printing, printer ink subscriptions, routers you manage from an app, checking if you left the stove on, iCloud, Google Photos, every photo you've taken in ten years, Dropbox, Google Drive, OneDrive, shared albums, phone backups, setting up a new phone, notes apps, calendars, contact syncing, reminders, to-do apps, document scanning, e-signing a lease, Netflix, YouTube, Hulu, Disney+, Max, Prime Video, Twitch, cloud DVR, on-demand cable, Spotify, Apple Music, podcasts, audiobooks, Kindle books, library ebook borrowing, online multiplayer games, matchmaking, cloud saves, game downloads, game patches, single-player games that phone home for a license check, Steam, PlayStation Network, Xbox Live, Nintendo Online, Roblox, Minecraft servers, fantasy football, sports scores, sports betting apps, movie tickets, Google search, Wikipedia, ChatGPT, Claude, every other AI app, Instagram, TikTok, Facebook, X, Reddit, LinkedIn, Snapchat, Pinterest, dating apps, Yelp reviews, Google reviews, news sites, Substack newsletters, blogs, forums, checking if a business is open, looking up a phone number, recipes, translation apps, Duolingo, Google Docs, Sheets, Gmail, Outlook, Microsoft 365, Teams, Notion, Figma, Canva, shared calendars, scheduling links, VPNs into work, remote desktop, timeclock apps, shift scheduling apps, requesting time off, expense reports, job applications, LinkedIn recruiters, video interviews, Canvas, Blackboard, checking your kid's grades, school lunch accounts, attendance notifications, online homework, Khan Academy, Coursera, FAFSA, student loan portals, tutoring apps, Fitbit, Apple Watch health data, Strava, Peloton, sleep tracking, smart scales, calorie tracking, meditation apps, workout apps, DMV appointments, renewing your license online, paying a parking ticket, jury duty portals, checking your property tax bill, utility accounts, outage maps, paying rent through an app, HOA portals, storage unit access codes, wedding registries, baby registries, funeral arrangements, Ancestry, 23andMe results, church livestreams, volunteer signups, or GoFundMe? If you said yes to ANY of those then you do, in fact, NEED data centers.

• 
  Steven Hughes Transport Videos (@StevenHughes129) reported 27 minutes ago

  @bran_di98 @DavidJa51216245 @OrevaZSN A lot of it is down to the processor. Your bank is only one part of the chain. Visa/Mastercard/PayPal/Square etc all form part of the transaction chain. While money moves from your available balance instantly when you process a transaction, it usually shows as "pending". 1/2

• 
  J∆Y (@JayJayasuriya) reported 27 minutes ago

  @PayPal @AskPayPal PayPal permanently shut down our small business account—and won't tell us why... 🤔 #paypalfail

• 
  jinowns (@Jinowns87) reported 30 minutes ago

  Here's another neat trick I do every year. If you have paypal, you can break down the entire cost into 4 payments. Meaning you pay 25% percent now while PayPal pays the merchant the entire amount and then you can make payments every 2 weeks. Doooo iiiittttt!!

• 
  Kaelix in Bloom (🇸🇬 cafe event) (@KaelixInBloom) reported 34 minutes ago

  it seems there were some issues with payment and order calculations on the international form previously, but everything should now be running smoothly! you can now check out using PayPal or a debit/credit card. thank you so much for your patience and support! 🌻💛

• 
  vvinterorange art ♦️ (@vvinterorange) reported 34 minutes ago

  @frantabul0sa so boosty and hypolink are my only way to sell something xD they are patreon-like and must accept bank cards soo i guess it could work?? as i know all artists in my country use them... but these platforms dont have a paypal payment option and that could be a problem... idk

• 
  ULTRAZINE (@UltraKillZine) reported 36 minutes ago

  ❗WE ARE CURRENTLY HAVING ISSUES PROCESSING PAYPAL PAYMENTS! THIS WILL BE FIXED SHORTLY. WE WILL PROVIDE A STATUS UPDATE ON ALL PLATFORMS ONCE IT IS WORKING AGAIN.

• 
  Derek Ashauer (@DerekAshauer) reported 39 minutes ago

  Claude just paid for itself today... Found a bug in my store. A "30% off your first year" code was taking 30% off every year, forever. Claude found 2 other codes had the same problem. Gave Claude read access to my WP install over SSH plus temporary Stripe and PayPal keys. It found all affected subscriptions across both processors, cross-checked what the gateways were actually billing against what my database thought, and fixed each one. $1,782/year recovered. About 30 minutes once I knew something was wrong. Doing that by hand across two payment processors would have eaten my week.

• 
  mel (@popodysseytour) reported 40 minutes ago

  @cccatalina_ dw i figured once i got the whole spiel about their paypal not working lol

• 
  saph 🦄 (@stevestappen) reported 43 minutes ago

  @darksainzrising they're trying to shut down the donations system (attempting to report to paypal and other portals that AO3 accepts donations from about the "depraved works" hosted by the website)

• 
  Laura M. (@Vero_barcalover) reported 45 minutes ago

  @AskPayPal I cannot log in to my account. It is asking me to reset the password. I'm traveling, so I can't text, but I can email, and I never get the email. I tried the security question, and I get "There is a problem, try later." I cannot even contact you!!!

• 
  Laura M. (@Vero_barcalover) reported 46 minutes ago

  @AskPayPal I’m traveling and I cannot access my account! I’ve been asked to reset my password but the email with the code never reaches. Phone number is not working. Security question get a “there was a problem, try later”. It’s been 48 hours. Help!

• 
  Mimi (@mimicomments) reported 47 minutes ago

  @DrewPavlou Perhaps you could set up something simple like a buy me a coffee or paypal me link so people can support you directly. The Flynn issue seems hopeless for now. I hope that can eventually get resolves but seems you need to have a way for people to support you in general:

• 
  Riley (@Riley_McKenna1) reported 48 minutes ago

  @ShoeQueen0318 @ThatsAllAreanna Sadly wokesky isn't doing ****. Been doing the same. We need to hit her where it matters the most, either her linktree or her PayPal/venmo. Won't they shut PayPal down if there's too many charge backs?

• 
  kittybangz (@kittybangbang9) reported 49 minutes ago

  My truck finally broke down. The radiator blew. Obviously with the heater core leak etc. it was too much on it. I really really need help. I can’t work. I’m so scared. PayPal: @ kirabanger

• 
  sail_on_a_surfboard (@CNCKeith) reported 51 minutes ago

  @PayPal account locked up, we are american company been doing business with paypal for 24 years, we call every day, we submitted all requested documents to prove that we are a real company, "paypal help" is no help, they are withholding 100K+ , we are going to have trouble making payroll, treating a US small business in business since 1979 like some sort of scammer. this is beyond ludicrous, i'm convinced now someone at paypal is trying to steal our hard earned money, PP-L-836499913052

• 
  GrapheneOS (@GrapheneOS) reported 56 minutes ago

  @JKhrushche10538 @linuxuser1996 We already provided a clear solution for the bug recently introduced by PayPal above. If you don't tell us what isn't working then there's no way for us to directly help with it. We can only guess what you're trying to do and what's not set up properly to cause an issue.

• 
  Nigel J Bevans Photo (@NJBDP) reported 57 minutes ago

  @hmefsww Hi, unfortunately I closed my website store down as they were charging a ridiculous amount to sell things. To keep prices reasonably I had to find an alternative and only have eBay at moment. I could do it via paypal cutting out ebay if you would like?

• 
  blackbox 3D (@privacy_issues_) reported 58 minutes ago

  @rasmus1610 @bot The PayPal login being the one manual step is actually the right shape for this — checkout is where you want a human in the loop anyway. Curious whether it handled the cart/shipping choices itself or just followed the exact product link you gave it.

• 
  🔍⍤⃝🔎✩‧₊*:･⟭⟬ꪑꫀᧁꪖ ᦓꪻ᥅꠸ꪀᧁ᥇ꫀꪖꪀ⁷⟬⟭･:*₊‧✩🔍⍤⃝🔎 (@MegaStringbean) reported 59 minutes ago

  @timetobe_brave Just use PayPal... if someone refuses to use it that's your #1 sign its a scam. And if they use PayPal but scam you, PayPal will fix it.

• 
  Chaos🔞Comms Open (@ChaosReverb) reported 1 hour ago

  @Aerea_caeles If you're referring to what happened to what happens around February when my PayPal account was stolen by my ex-bestfriend, I asked the clients to please request refunds from PayPal immediately several times because I never had access to that account again. I explained the topic in detail here and on Instagram. Some people completed the process and received their money back without any problems. There were 2 people who had problems with their banks, one ghosted me when I tried to explain to the that they should insist with PayPal, another commission never responded to my progress reports, and another asked me to do their commission because I think the bank didn't want to give them their money back and I did it without any problem ª In fact, I still have the records.

• 
  Potat0 (@PoPaP0) reported 1 hour ago

  RANT Why must PayPal hate new accounts. I just created a business account confirm if my account is good, costumer support said yes. Proceeds to hammer me with money stuck there for days. Doesn't even tell you what's the main problem. Man this sht sucks.

• 
  세카르 | Sekhar (@D_Sekhar_14) reported 1 hour ago

  I was invited to a server on Discord that I knew absolutely nothing about. The server is called 'Eboost', and it sells things like Discord Nitro, skins and in-game items. I’ve already purchased a one-year subscription to Discord Nitro, and as all payments are made via PayPal, it’s a server I have no use for. However, one day, the Eboost server was suddenly reported to Discord on suspicion of ‘fraud’, and my account was temporarily suspended simply because I had inadvertently joined that server. How am I to be compensated for the damage caused—such as the suspension and the flags attached to my account—by the server owner’s negligence on a server where I wasn’t even active? I’ve lodged an appeal, but Discord simply keeps repeating the same 'AI-automated-macro' response. And this isn’t the first time this has happened. Are people really expected to use Discord whilst factoring in the probability that a server owner might cause problems? It’s utterly unfair. 😡😡 @discord @discord_support @DiscordBuild

• 
  Morpheu5 Stock Watcher (@Morpheu5Watcher) reported 1 hour ago

  THE THREE PRICE TARGETS PUT ON PAYPAL $PYPL SINCE FRIDAY WERE $50, $51 AND $70: The Quality-Value Len5 is watching PayPal at $53.18, -$0.48 / -0.90% today. The San Jose company runs the PayPal checkout button, Venmo, and Braintree, which handles card payments behind other companies' checkout pages. The bottom line: on Friday PayPal lost its buyer, and the shares gave back $7.81 in a single session. Nothing about the business changed that day. What ended was somebody else's offer to pay more than the market would. WHAT HAPPENED ON FRIDAY Since July there had been a bid on the table. Stripe, the privately held payments company, and Advent International, a private-equity firm, had jointly offered $60.50 a share - about $53B for the whole company. PayPal's board considered it too low. On Friday, August 28, Bloomberg reported the pair had walked away. Reuters put the sticking points at price and at how hard a deal that size would be to get past regulators. The shares went from $61.47 on Thursday to $53.66 on Friday: -$7.81 / -12.7% in one session, on 36.3M shares against a 30-day average near 11.5M - more than three times an ordinary day's trading. Today they have traded as low as $51.92, under Friday's own low of $52.62. Roughly seven dollars of that price was one buyer's opinion, and it is gone. Bloomberg noted the two could return later. Nobody is obliged to. THE THREE TARGETS Within two business days, three firms published a view on the same company and the same facts. - Loop Capital, Friday morning: target cut to $50 from $62, rating Hold. - Mizuho, Friday morning: cut to $51 from $60, rating Neutral. - RBC, this morning: RAISED to $70 from $65, rating Outperform. A price target is one firm's estimate of where a share should trade in about a year. It is an opinion, not a measurement. Across everyone who follows the stock the average target is $56.32 and the average rating is hold. So one firm believes these shares are worth a third less than another firm does, three days after the same news. That spread is the story, and the June quarter is where it comes from. WHAT THE COMPANY REPORTED ON JULY 28 Two numbers sit at the heart of it, and they point opposite ways. Total payment volume - the dollars moving across PayPal's systems - was $486.4B, +10% from a year earlier. Busy. Transaction margin dollars - what PayPal keeps out of those payments after paying the cost of moving them - was $3.9B, +1%. Leave out interest earned on customer cash and it was $3.6B, +3%. Ten percent more money went through. One percent more stuck. The rest of the quarter reads the same way: - Net revenue $8.68B, +5% - Profit per share $1.25 on the standard accounting measure, -3%; $1.38 with certain one-off items stripped out, -1% - Operating margin - what the business keeps out of each sales dollar before interest and tax - 16.4%, down 1.71 points - Active accounts 439M, +0.3% over the year, and DOWN 0.2M from three months earlier - Free cash flow - the cash left after running the business and paying for equipment - $1.78B - Cash and investments $15.3B against $13.4B of debt Then the buyback, which is the largest single thing PayPal does with its money. A buyback is a company purchasing its own shares and cancelling them, so every remaining owner holds a slightly bigger slice. It spent $1.5B on that in the quarter and $6.0B across twelve months, retiring about 111M shares against the 855M that exist today. Management raised its full-year forecast: adjusted profit near $5.38 a share against $5.31 last year. On the standard measure it still expects a mid-single-digit decline from $5.41. Put the price against that. $53.18 divided by $5.38 is about 9.9 times what the company itself expects to earn this year. ONE NAME, SIX LEN5ES - QUALITY-VALUE - STRONG, and the only one of the six carrying it. This style hunts a durable business at a fair price, and PayPal is sixth on that watch. The fair-price half is not arguable at roughly 10 times earnings with 111M shares retired in a year. Durability is where the fight is. A checkout button 439M people already have is a real moat - the thing that stops a competitor simply taking your customers - and volume growing 10% while the money kept from that volume grows 1% is what pressure on a moat looks like from the inside. WHAT WOULD CHANGE IT: transaction margin growing anywhere near the pace of payment volume. WHAT WOULD BREAK IT: active accounts falling a second straight quarter, because a button nobody reaches for is not durable at any price. - DEEP-VALUE AND SPECIAL-SITUATIONS - NOT A FIT, and the most interesting no here. That style wants a business priced under what it looks worth, or one carrying a dated event still to play out. Cheap is present. The event is what failed: an unsigned offer that has now been withdrawn is not something anyone can plan around. Friday is the proof - the event resolved, and it resolved by vanishing. WHAT WOULD CHANGE IT: a signed agreement with a real closing date, or a markdown deep enough that the business by itself, with no buyer anywhere in the picture, is the entire reason to look. - GROWTH - NOT A FIT, and the price is not the problem. Growth you are not overpaying for needs both halves, and the second one is missing. Adjusted profit guided to $5.38 against $5.31 is roughly a 1% year, and on the standard measure the company expects earnings to fall. WHAT WOULD CHANGE IT: transaction margin dollars speeding up so profit rises with volume instead of trailing it by nine percentage points. - MOMENTUM - NOT A FIT, on the plainest evidence available. That style watches a company already climbing on news of its own. This one fell 12.7% in a session on somebody else's decision, sits 32.9% below the $79.22 it reached on October 28 last year, and traded lower again today. WHAT WOULD CHANGE IT: the shares climbing back on PayPal's own quarterly figures rather than on talk of a buyer. - HYPERGROWTH - NOT A FIT, on age and size rather than judgment. Early and fast-growing is the brief. PayPal is 27 years old, serves 439M accounts, books $8.68B in a quarter and grows it 5%. WHAT WOULD CHANGE IT: honestly, almost nothing available to it - a business this size cannot become early again, and Venmo or the financial-services push would have to compound for years at a rate the whole company has not managed in a decade. - INCOME - NOT A FIT, and the reason is which pocket the cash comes from. That style watches cash genuinely reaching owners and genuinely funded by the business. The dividend is $0.14 a quarter, declared for payment on September 25 to holders on the books September 4 - $0.56 a year, about 1.1% of the share price. The $6.0B of buybacks is the real cash return, near 13% of the company's $45.5B market value, and it came out of money the business earned rather than borrowed. But a buyback is a decision, not a promise: it can be halved next quarter with no announcement and nobody calls it a cut. WHAT WOULD CHANGE IT: the declared dividend growing into a meaningful share of the price, so the cash return is something owners can count on instead of something they hope continues. THE MIRROR IMAGE, TWO PLACES DOWN THE SAME WATCH Visa at $381.01, -$0.59 / -0.15% today. The San Francisco company runs the network that moves money between shoppers, shops and banks every time a card is tapped, and it sits eighth on that same Quality-Value watch - for exactly the opposite reason. Visa trades near 33 times its last year of earnings, $4.56 / 1.2% under the $385.57 high it set on August 26. PayPal trades near 10 times, a third below its own high. One has the durable half settled and no discount to show for it. The other has the discount and an argument about the durability. What would open the Visa read is a real markdown with earnings unchanged; what would break it is regulation cutting what the network is allowed to charge on each transaction. WHAT TO KEEP AN EYE ON Not whether a buyer comes back. The gap between those two June-quarter figures. PayPal reports the September quarter in late October - treat the date as unset until the company names it - and the line to find is transaction margin dollars against total payment volume. If volume keeps growing near 10% while the margin grows near 1%, then 10 times earnings is cheap for a reason. If they converge, a $70 target stops looking eccentric. One smaller dated item: from September 4 the shares trade without that $0.14 payment, which lands September 25. THE RISK, SAID WITHOUT DECORATION Nothing here is a forecast. The bear case is written into the company's own report: payment volume growing ten times faster than the money kept from it, with the number of people using the service flat over a year and slightly lower than three months ago. A stock can sit at 10 times earnings for years when the earnings are going nowhere, and this company's own guidance has profit falling this year on the standard measure. Push the other way and it breaks just as fast: two buyers examined these numbers up close and were willing to pay $60.50, and a board that said no is either right or expensive. For six weeks this stock had a price somebody else was willing to pay. Since Friday it has only had the one the business can justify - and Friday put $7.81 between them. Not investment advice.

• 
  Rahasya (@sw_rahasya) reported 1 hour ago

  @goddek @RepThomasMassie @mandyarthur A bit of a bummer for me that paypal locked me out of my account because I cant produce 3 month-old documentation for services on land that gets absolutely no services … not sure how to fix that 🤔