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Office 365 Outage Map

The map below depicts the most recent cities worldwide where Office 365 users have reported problems and outages. If you are having an issue with Office 365, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Office 365 users affected:

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Office 365 is an online productivity suite that is developed by Microsoft. Office 365 contains online and offline versions of Microsoft Office, Skype and Onedrive, as well as online versions of Sharepoint, Exchange and Project.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Saint-Gildas-des-Bois, Pays de la Loire 1
Bayamón, Bayamón 1
Liège, Wallonia 1
Sant Cugat del Vallès, Catalonia 1
Canet-en-Roussillon, Occitanie 1
Fresno, CA 1
La Ferté-Milon, Hauts-de-France 1
Guayaquil, Guayas 1
Paris, Île-de-France 2
Villefranche-sur-Saône, Auvergne-Rhône-Alpes 1
Chauray, Nouvelle-Aquitaine 1
Bogotá, Bogota D.C. 2
Milly-la-Forêt, Île-de-France 1
Unión de Crédito Agrícola de Hermosillo, SON 1
Mumbai, MH 1
Antiguo Cuscatlán, La Libertad 1
La Rochelle, Nouvelle-Aquitaine 1
Nice, Provence-Alpes-Côte d'Azur 1
Reims, ACAL 1
Dreux, Centre 1
Merlimont, Hauts-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Office 365 Issues Reports

Latest outage, problems and issue reports in social media:

  • KoaukaLoop
    Jeff Lundberg (@KoaukaLoop) reported

    @Microsoft - You make it IMPOSSIBLE to login and cancel an Office 365 business subscription to Visio. I have been hung up on no fewer than three times by your AI assistant midway through my support call. I cannot log in because, while my business Office365 account exists in my Authenticator app, no code or request to approve ever appears. Endless loop of no help. Calling support and being forced to have a converation with the AI assistant is futile. It just hangs up for no reason before the issue is addressed. No ticket number, nothing. I have directed American Express to block future charges for the subscription. I will contact my state attorney general's office if this is not resolved.

  • aaronkaiser
    Aaron Matthew Kaiser (@aaronkaiser) reported

    I am really disappointed in @Apple Business. They finally launch a cloud platform for business mail, but you can’t set up a user mailbox if it was previously used in iCloud+ custom email domains?? I’m being told that it’s not just a 30 day wait, I will never be able to set those mailboxes up. And there’s no user aliases, no multi-domain email support. No multi-tenant offerings (not that I expect that yet). I get that it’s still in its infancy, but come on. These are basic features and they worked with the personal side. I found a way to create user groups with emails that seemed like a workaround to still get mail that’s addressed to these inboxes, but then I found out that they can only be emailed to internally from the same domain. Apple policies are blocking external senders. I spoke to four different support reps over 3+ hours yesterday and they don’t even understand this issue or how to fix it. They keep asking about where the domain is registered when it is clearly an issue deep within Apple systems at a very high level that needs to be changed. I didn’t like the Office 365 integration with the Apple ecosystem, which is why I was so excited for this. But not having access to my mailboxes and not even being able to implement a workaround IS A MAJOR ISSUE. What’s going on @tim_cook? How could this have shipped like this?

  • Coco_the_freak
    Coco Freak (@Coco_the_freak) reported

    So aparrently, the „Smart“ App Control from #Microsoft in the #Windows „Security“-Settings blocks you from installing #office365 … and you have to PERMANENTLY shut off that „Security Feature“ to fix this issue … fml why did i go into IT-Support 🙈😭

  • ProfSimonOnline
    Professor Simon (@ProfSimonOnline) reported

    Did you know that personal devices can become gateways for corporate data breaches? A recent case revealed a malware attack that accessed Office 365 through a compromised BYOD. The fix? Continuous monitoring and behavior analysis! How secure is your work device? #CyberSecurity

  • notsurerightnah
    Stacking Cheddar スタッキングチェダー (@notsurerightnah) reported

    @Endory2 @Pirat_Nation The problem is the Microsoft CEO wants everything to be a subscription. They make a fortune with Office 365, but the consumer gaming space is a much different animal than business productivity software.

  • intheblueyonder
    Brian Murray (@intheblueyonder) reported

    @_stormed @xPraveen07 I used to agree, but at this point, IT is just factory farming. Nobody knows what they’re doing, so if they can just use remote office 365 and basic tools, that’s what IT departments hire. I had one guy quit because “they use Linux on a server”. Ok buddy, don’t let the door hit you on the way out.

  • _________4women
    Nicholas Harris 🦖 (@_________4women) reported

    @DoWhatYouDo6 I thought they: 1. were serious about developing the next-gen XBOX console with AMD which was codenamed Project Magnus under the leadership of Sarah Bond. 2. the cost of RAM and SSDs skyrocketed so its specification was unaffordable and Satya Nadella quietly cancelled Project Magnus, but expected Sarah to lie to the community that they were still manufacturing hardware, to buy their engineers time to work on Windows 12 X and then have OEM bring out PCs that conformed to the Windows 12 X reference specification, that requires the AMD Magnus SoC which does Path Tracing. The initial spec. was 48 GB GDDR7 RAM which was probably for the dev kit, and since they are talking about using Neural Texture compression they might only need 32 GB for retail. However, this PC could cost as much as $4,000 and it would outperform self-builds that are $10,000 so that price, whilst unaffordable for XBOTs, is value for money for a consumer who is wealthy and could afford to buy more software, but realistically will tend to only play a couple of games (e.g. their Microsoft Flight Simulator, or Forza Horizon 6), so Microsoft need to get them through monetisation, although their real concern is to ensure a sale of Windows so that they don't lose customers of their Office 365 GroupWare to Linux business software, which could happen through SteamOS installs and not necessarily the Steam Machine itself. That is why Satya Nadella still bothers with gaming at all, because they need it as a Trojan Horse for their increasingly dog **** Operating System, which you won't notice is literal malware (spyware) because you spend most of your time in XBOX Mode that it lets you boot your computer straight into so the Operating System is kinda moot. Sarah Bond resigned because she had too much integrity to lie to XBOX fans. This pissed them off so she wasn't mentioned in their memo. 3. Asha was brought in by Satya to "acclimate" consumers on XBOX (on a variety of platforms and devices) to Copilot AI via the Gaming Copilot service. That backfired and consumers did not want that. Asha listened and "listening" characterised everything she did including Twitter polls to let fans choose: Xbox or XBOX and have a premature 25 anniversary showcase as they can't wait until 25th November 2026 to do that showcase. Maybe Phil Spencer will show up at an event in November and have a "rose tinted spectacle" nostalgic history of everything good that took place over 25 years (leaving out RRoD and DRM), but I doubt it. So, Asha was renaming Magnus to Helix with the justification it had Gaming Copilot integration, but it has lost that now, so what distinguishes it as a "project". It may be that she is talking about using AI to help port XBOX GDK code to their unified Windows GDK (so developers with PC make their games for Windows and there is no need to port what they make to XBOX or have an XBOX dev kit as the XBOX is a PC because Asha changed Microsoft Gaming to XBOX so all XBOX refers to is their games, services and microtransactions and not necessarily any console hardware at all). You then get the promotion of the AMD partnership at GDC 2026 and their commitment to Cross Progression and it becomes obvious that they are tripling down on encouraging their XBOX users with real money who are good customers who actually buy games (and aren't petulant whiny babies demanding all AAAs are Day One in GAME PASS and don't buy games through this service like Fatal Mephisto but rent everything for as long as it is available), to migrate to Windows 12 X. 4. Asha has said no one wants to pay $2000 for a console, so that led to speculation that they would imitate Google Stadia (only rent all the software/servers) and play on a Samsung TV without need of a console, but that requires an investment in racks of servers that need to be fully utilised to be economic, so unless they do something wild and buy Netflix my bet is on no next-gen XBOX console and expensive Windows 12 X PCs.

  • operakatz
    NancoixSeattle (@operakatz) reported

    @OrevaZSN Why would anyone be trying to edit a PDF in Word? Edit it in Acrobat, where it belongs. And Word isn't a DTP app. Some of us know how to use it very well and don't have these issues. Not saying Office 365 isn't a hell hole, but at least use the right app for the job at hand

  • jelly_beyb
    Jelly_Babe (@jelly_beyb) reported

    Office 365 not working in android devices

  • Diivanand
    Diiv (@Diivanand) reported

    @pitdesi Yeah I was there was there for 2 years at the Mountain View campus one of them being the year he took over as CEO (2014) before moving to Apple in Cupertino. At the time many folks in the company didn’t like how he was deprioritizing a lot of Windows stuff like Windows phone and prioritizing Azure/Cloud and Office 365 running well on mobile (iOS, Android) and web. He was the head of Azure before becoming CEO so not too surprising imo. Also the switch to use Linux for networking layer OS software stack in Azure data centers over Windows Server and wearing the infamous “Microsoft Heart Linux” T-Shirt. All of which were clearly the right moves now but at the time in various lunch room discussions there was a lot of dissent and people thinking he would fail. But now all those dissenters seem to pretend he played no role in Microsoft’s comeback which is amusing. But since I saw it happening first hand and in real time I knew otherwise. I was a skeptic too because I had been raised culturally with the same biases and prejudice that Asians (using Asian in the broad U.S. Census definition) can’t make successful innovative decisions and thus can’t be good CEOs, sadly my own parents use to think that which shows the colonial mindset (even Malaysia was a former British colony) but clearly now we know that’s not 100% true with various success stories. It depends on the individual as it always has. I’m sure there are plenty of bad Indian ethnicity CEOs as there are from any ethnic group in the world, But Nadella is probably one of the overall best CEOs in the world of any race or ethnicity.

  • dgreller
    Dan Greller (@dgreller) reported

    @bretgreenstein @KarolCodes Agreed. Historically, things moved at a slow enough pace that there was ample time to reasonably estimate the cost of an associate's tech stack. The value obtained from that stack was self-evident, exceeding its cost. For example, no rational firm was doing an ROI on whether a new associate should have a PC or an Office 365 license. It was table stakes. In this new AI world, both the costs and the potential value are radically changing on a routine basis. It makes it that much harder to have sound and stable financial governance models.

  • pimplefresh
    Pimplefresh (@pimplefresh) reported

    @RihardJarc Half of its market value is office 365. So you can cut that segment in half, thus reducing its market cap by 25%. I think that segment's going to go down even more

  • MIAHKAZE
    Shay (@MIAHKAZE) reported

    @JenMsft Most important fix should be to remove OOBE from constantly reappearing with updates. Custom folder name can be added to new build of Windows 11 iso so appears during first clean setup. I get nagging prompts for One Drive, Game Pass, Office 365 via OOBE. Annoying!

  • cantliff9
    Jonathan Cantliff (@cantliff9) reported

    @madebygoogle @MicrosoftHelps @gmail Gmail app not working with Office 365 emails (again) Doesn't seem to want to load modern authentication Could someone look into this please Widespread complaints online and on app store reviews. Folks, this needs some attention!

  • usama_mansuri90
    Usama Mansuri (@usama_mansuri90) reported

    @Outlook @gmail Dear Support Team, I am experiencing an issue while configuring my Gmail account on Microsoft Office 365. This account is already successfully configured and working on five devices. However, I am unable to configure it on a sixth device. During the setup process, I receive an error message. Please note that our company email domain is hosted with Google. I kindly request your assistance in resolving this issue. Please let me know if you require any additional information, including screenshots of the error message. Thank you for your support.

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