Call of Duty: Black Ops Cold War status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Call of Duty: Black Ops Cold War reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Call of Duty: Black Ops Cold War users through our website.

• Online Play (52%)
• Game Crash (20%)
• Sign in (14%)
• Glitches (9%)
• Matchmaking (5%)

Live Outage Map

The most recent Call of Duty: Black Ops Cold War outage reports came from the following cities:

City	Problem Type	Report Time
Zürich	Online Play	10 hours ago
Totowa	Online Play	9 days ago
Columbus	Online Play	18 days ago
Broye	Online Play	27 days ago
Appleton	Game Crash	29 days ago
Suffolk	Sign in	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Call of Duty: Black Ops Cold War Issues Reports

Latest outage, problems and issue reports in social media:

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  Eric Larsen (@1oldlantern) reported 38 seconds ago

  @ryanbebb This line was built in the in the 1850's by the Cape Cod RR and then extended to Provincetown by it's successor the Old Colony RR in the early 1870's. The line was mostly out of service by the 1960's. Sections closer to the canal were still in service past then. It was an economic decision. Cars replaced trains. Trains could not compete in places like that in those days. Now that the traffic sucks it looks good in retrospect but back when it went away and for decades later, no one wanted to ride on a train.

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  Seiber Saiban (@SeiberSaiban) reported 43 seconds ago

  @TopCutPodcast @ChaoticMeatball These are the common casual pics. I'm more surprised there isn't a CoD or a Battlefield on there, but I guess Two Weeks and Felony part V are what give them their pew pew fix. I'm not against these games, but this is just a can of chef boyardee in the greater gamer buffet.

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  Papi Champoo (@Taz_809) reported 2 minutes ago

  @Treyarch Cod 6 isnt available to play or download by itself. Please fix.

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  Operation Detachment Gaming (@ODGactual) reported 6 minutes ago

  @SgtDangerCow I don’t even want that… that would cause the main title to have less resources, attention, and content… it would cause the same issues that CoD has had, causing the IP to become stagnant, loss whatever depth it has, etc… I think 1 BF game every 2-3 years is better for BF

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  Minty (@ItchyMinty) reported 10 minutes ago

  @PeterCoope8469 @longislandviper Cod day one isn't an issue, the inability to choose your perks is. Why are people paying £17 a month for Fortnite, Ubisoft classics and EA PLAY if they don't use them? Having the choice to remove them and add cod day one would serve customers better.

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  Solid Snake (@SolidSnake1MGS) reported 13 minutes ago

  @TheDezembro Im glad for them, just look at "Toys for Bob" They got the responsibility back of looking after Spyro and Crash after going independant Its a better existance than being a COD support

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  Swaguley (@swaguley) reported 14 minutes ago

  EA fumbled their biggest opportunity to steal players from COD and retain them with BF6. Allow me to explain. When BO7 was first announced, I believe many classic COD fans were frustrated with Activision and chose BF6 because they wanted an arcade military shooter that: 1) Looked like an actual military game (no goofy skins) and 2) Had normal, boots on the ground movement Both of which are things modern COD largely abandoned chasing Fortnite and other games. Skins and movement are also hot topics in the COD community. These disgruntled COD players saw the announcements for BF6 and thought that Battlefield, a franchise historically known for being authentic, would at least adhere to its identity since Call of Duty would not. On first glance, the marketing seemed to bear this out. The backlash to BO7's announcement was the tipping point where COD players as a whole were finally open to giving Battlefield a serious look. BF6's marketing and beta then gave them the impression that it was going to be EXACTLY what they were looking for and expecting: a grounded, arcade military shooter that looked the part without the crackhead movement. That's why skins and clips of crackhead movement are the two things that blow up more than anything else with BF6. These were the two most important features to get right, funnily enough. Battlefield fans and classic COD fans actually converged in these areas, as they really wanted the same thing. EA then made jabs at Call of Duty: "No Nicki Minaj skins" and blew up Zac Efron to drive the point home. Battlefield was in a prime position to capitalize and finally steal the market from Call of Duty. However, once everyone bought BF6 and played it for a little while, they began to realize what it actually was: A cheap, more plasticky feeling copy of modern Call of Duty, just with GI Joe vs Cobra skins and its own version of crackhead movement. I think it's fair to say that both COD and Battlefield players alike felt rug pulled. Little did we know that while poking fun at Call of Duty with one hand, EA was literally copying COD's failing homework with the other. It seems that EA believed fundamentally that COD players just wanted a 1:1 copy of what "modern" Call of Duty was (they didn't) and told Battlefield Studios to make exactly that, with yearly releases planned in the future. They didn't understand the fundamental reasons why COD players were disgruntled with modern COD in the first place and why the franchise was going downhill. Battlefield 6 was not an attempt to be a classic Battlefield game. It was designed to be the "perfect COD substitute". To avoid backlash from Battlefield players by being upfront about this fact, they did everything in their power to evoke BF3/BF4 nostalgia instead of letting everyone know they were actually trying to build MW19/MWII just on the back of 2042's garbage version of Frostbite. The kicker here is, I think most COD players actually DID want Battlefield to simply be Battlefield, and they expected exactly that, just like your average Battlefield fan. Back in the day, these players may have dabbled with BF3, BF4, or BF1 and were now finally open to giving the Battlefield franchise a real chance because COD had repeatedly abused their loyalty over the years. It's actually quite interesting to see COD fans being completely spot on about what Battlefield's identity is or should be, even when some Battlefield players forget. Shortly after BF6 released, these COD players quickly became wise to what was actually going on, and put the game down when they realized that BF6 was not trying to be Battlefield, they were just trying to be what modern COD had become, even down to things like the menus and the overpriced store; the funny part is they couldn't even do it any better than Activision. These COD players didn't want Battlefield to just be a copy of modern COD, but EA didn't get this. When 2042 crashed and burned, EA just said screw it and applied a blanket approach to their copying because they didn't actually understand what COD players wanted, so they thought by copying everything they could, maybe something would stick. They even placed COD developers in charge to make sure of this. EA could've been the good guy here and used this opportunity to be the antithesis to what modern Call of Duty had become, but instead they misunderstood the assignment and just became little bro bad guy. It only took 18 days for them to bring in the stupid looking skins to their poorly designed customization system and boosted slide jumps became the meta. This is why BF6 ultimately had such a steep player drop off a month after release and why those hundreds of thousands of players won't come back no matter what updates come. Once the positive first impression was dashed by the reality of what BF6 was, these COD players didn't have a problem dropping the game and not looking back. Meanwhile, we Battlefield fans are now stuck with a Battlefield game that is really just a cheap copy of Call of Duty with some Battlefield lipstick applied and Battlefield Studios is having to go back and slowly put the toothpaste back in the tube to please the Battlefield players that are masochistic enough to stick around. Tiny changes to the gameplay aren't enough to change the overall flavor of the game, they need to drastically change it. Even after all the updates, it still tastes the same way it did at release. But the damage is already done, these COD players aren't coming back and EA has simultaneously pushed away a ton of Battlefield players in the process. It seems we did hold onto a few of the COD players, judging by the amount of people that instantly skip their revive when downed. You might say, "Well BF6 was best selling Battlefield of all time" and while that is true, because of the reasons I've stated above, Battlefield 7 will NOT come close to the sales of BF6 because COD players are now wise to what EA is doing and so are many Battlefield players. I question if I would even buy BF7 if they take the same approach again. I will certainly be looking at BF7 much more critically than I did BF6. EA's metrics for live service games rely heavily on daily active users and monthly cosmetic spend. That was the real goal and why they wanted all of those COD players. With the immediate player drop off, there's a high likelihood they missed their lofty internal revenue goals with skin sales, which is probably why Battlefield Studios saw a couple rounds of layoffs. Funnily enough, EA may also have inadvertently revived the COD franchise because the hype cycle BF6 produced scared Activision into making real changes that players were asking for, and now Activision actually listens to feedback from the COD community. So COD fans may now be eating good with MW4 and won't need Battlefield anymore and we Battlefield fans are stuck with Codfield 6, maybe even for a couple more years based on the announcements from today. Will EA learn from this? Probably not. I'm not confident the new leadership coming here in a couple of months will be any better, especially since they have $20B in debt to make up for when they bought EA. If EA had marketed Battlefield 6 as what it really was, I don't think I would've purchased it. You might disagree with my opinions here, but I think they are borne out. Here are a couple of community polls I conducted over the past several months on my YouTube channel:

• 
  snowcone (@snovcome) reported 15 minutes ago

  @JadeReallySucks Yes and no I think it's probably the same issue cod had where its trying to load your steams friends list but idk I'm no dev

• 
  Drillz (@DrillzOX) reported 16 minutes ago

  Surely someone knows how to fix my BIOS issue. My BIOS Version/Date is American Megatrends International, LLC F3b YY 3/13/2025. My motherboard is a B850 Gaming WIFI6. Looked up my motherboard and saved the file needed to update my BIOS, got to my BIOS and started going through the updating steps and got a "OEMID Mismatch Error". I genuinely have zero idea what to do or how to update properly so if anyone has a solution HMU ASAP. @ATVIAssist @AllSkillX3D @ServerS1deissue

• 
  Don Elliott (@RealDonElliott) reported 16 minutes ago

  @CallofDuty fwiw yesterday I could read all of the level numbers on the loading screen and today I'm back to not being able to read the blue ones. I confirmed it with my Mrs, that it's not just me with some weird colour problem.

• 
  赤の城 (@EpicNinjaShiro) reported 19 minutes ago

  @DexterityShow @PlayStation I'd argue it is more stupidity at this point. As others (credit Razorfist among them for the early timeline point for this) have pointed out. 90s-00s, they cut back on the plastic in the cases (not as thick, some cut out "unnecessary" areas in the case to lighten it design wise) for cd based games to save some money. CoD decides and admits to sell their game for the Xbox 360 at $60 even though they would still make profit at 50 at the time and everyone realizes they can get away with it. The industry also starts offering digital versions "to save the customer some money" (meanwhile the norm tends to be digital is full price now). Now its just blatant they want to fit into a full subscription based service in effect. Whether it be "think of the money we save when we don't have to ship out games we need to print" or thinking that nickel and diming because of a mercantilist approach you think will revolutionize how you conduct marketing cause you got an mba and it got to your head, they're beyond stupid.

• 
  Judge Roy Bean (@OG_OnePiece) reported 20 minutes ago

  @_Claoo1 @Rendou_ken @MajorFossum People like you ruin games keep your pc stuff on pc and quit trying to be the problem. Endless bitching for nerfs buffs exact reason cod is in the dire state right now to people like you that try to change a winning formula.

• 
  🇨🇦NeverThe51stState🇨🇦 (@Chuckforevver) reported 21 minutes ago

  @JohanzelV @ManaByte Spending all that money to acquire Activision to put COD games day one on the service.

• 
  Pinknin (@Pinknin123) reported 25 minutes ago

  @TodTheWizard Ah the trilogy I was referring to was the N Sane trilogy! I wanted to play it, but unfortunately, it was only in English... Considering that COD games tend to get Korean localization and dubbing quite often, I hope they do Crash someday too (Also Idk why IAT is region locked :/)

• 
  Dolly Dwivedi (@dolly2190) reported 27 minutes ago

  @Meesho_Official I never had an account with them, they delivered a product to my house, took COD from an elderly person. Post filing a complaint they said they will get the money refunded.they haven't taken any action. The customer service person today sounds like he was drunk and not bothered

• 
  ATOMICJIMOFFICAL (@JrAntill) reported 32 minutes ago

  I figured out how to get Activision and there other studios to fix there games have all cod players go on strike against them by not buying there games the more money they lose then they will get the hint and actually fix there trash games

• 
  Ewan (@ewan_tindale) reported 33 minutes ago

  The majority of this was a 1 shot. Fable handled all the "models", animations, zombie sounds, shooting sounds etc by itself (downloaded them from online I guess? I didn't pay much attention) Even for the game design, I just told it to copy the fun parts of COD zombies but for the browser using @threejs then I followed up to fix a few small issues with the menus, multiplayer, box collisions, melee range, added some music tracks. Running on @Cloudflare Workers/Durable Objects

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  supervillian82 (@supervillian82) reported 33 minutes ago

  @Activision @CallofDuty fix the ******* game you stupid *** *********** ********* I'm so ******* tired of this **** ******* maggots

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  x (@shubidewop) reported 34 minutes ago

  @PCMR_Elitist Realizing if you play a live service game you are just buying the license to play and not the actual game right? Physical or digital thats how its always been. All cod all gta all live service games console player are so stupid incredible stupid. Or just boomers

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  Jose Compres (@spriggan799) reported 35 minutes ago

  @ATVIAssist Team, I've been having issues trying to get my email corrected by creating a support ticket but I never get to do it as the website states there's a problem. I just pre-ordered MW4 and I don't want to come across with issues in the future. How can help me on this? Ty

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  Vincent (@Horror_Film_Fan) reported 37 minutes ago

  @davidscottjaffe You just keep simping for that awful sub service. It has ruined the Xbox brand and even AFTER you said to wait for the “big games” to arrive (COD being 1 of them) it didn’t move the needle. **** gamepass. BUY games, don’t rent…

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  Unknown E (@imunknownE4) reported 41 minutes ago

  @legendedwin15 @20_decade @TheLastRonin714 Live service crap as cod or annually sport games which are filled with microtransactions so Timmy can try hard with his 12yo friends after school. Those are bought digitally because there is no point in having it on a shelf, it's just ****.

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  Maltese Tv (@TvMaltese) reported 43 minutes ago

  @CallofDuty @FanaticsFest I can't get cod mw2 to connect or load up in the UK anyone else had a problem

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  Shiv (@shivsthirdeye) reported 44 minutes ago

  @EndersFPS These guys wanna be CoD but don’t even release half the content BO7 has released in its live service, Asian lobbies are filled with bots getting 100-200ms latency on Fiber. When I’m around 50 on CoD. It was genuinely fun in the BETA. BTW first battlefield after bf4

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  NaavmanGaming (@NaavmanGamingYT) reported 46 minutes ago

  I've unlocked both of the universal camos for completing Prime Target Glitch Fracture in BO7 Endgame. And the camos are mid in my opinion and these 2 camos doesn't glow in the dark either. * End of Daze Static Universal Camo - Looks clean but doesn't glow in the dark - 5/10. *End of Dayz Animated Universal Camo - Looks mid its a copy and paste from the previous Glitch Fracture but with teal blue and some animation on the skulls - 4/10. #CallofDuty #BlackOps7Endgame #YouTubeGaming

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  FUTNOOBS Adir (@adirgadir) reported 47 minutes ago

  @PlayStation Anyone else cod campaign crushes after enter to tunnel in first mission? Any fix????

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  Parcs (@ParcsOG) reported 50 minutes ago

  @CallofDuty @CallofDutyCM there is some kind of issue involving standoff lobbies where it will throw an error and then place us in that exact lobby after we queue again. very annoying to deal with all day. ERROR Memory Error: 2706559900 - 7 on PS5, unsure if it happens on pc.

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  Ally Collett (@Ally_Collett42) reported 51 minutes ago

  @Lozzemarine Like there's so many much bigger problems in the cod and THAT is the hill they're choosing to die on? For **** sake..

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  ThunderDome Gaming Society (@ThunderDomeGam1) reported 53 minutes ago

  @ryan6201982 @NameBunchaNMBRS @longislandviper They pivoted because they put last years COD in the service & it backfired.

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  Racing Games Music (@racinggamesmusi) reported 54 minutes ago

  I just got the whole cod experience with modern warfare Went to install it, 110 gb After 3 hours it ends installing, try entering Gotta login with Activision, no worry, I do it Update requires an restart Restart the game, went to play the campaign Campaign is not installed