Call of Duty: Black Ops Cold War status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Call of Duty: Black Ops Cold War reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Call of Duty: Black Ops Cold War users through our website.

• Online Play (52%)
• Game Crash (20%)
• Sign in (14%)
• Glitches (9%)
• Matchmaking (5%)

Live Outage Map

The most recent Call of Duty: Black Ops Cold War outage reports came from the following cities:

City	Problem Type	Report Time
Zürich	Online Play	11 hours ago
Totowa	Online Play	9 days ago
Columbus	Online Play	18 days ago
Broye	Online Play	27 days ago
Appleton	Game Crash	29 days ago
Suffolk	Sign in	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Call of Duty: Black Ops Cold War Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joshua Mason (@Barisax9) reported 42 seconds ago

  @Critz5 @Themistmaker1 That same issue is on every other Steam CoD before MW2019

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  Nonstop_Despair (@DespairNonstop) reported 8 minutes ago

  @AgentBoolen @LonzPonz @RinoTheBouncer COD MW 2019, had a problem with digital purchasers on PSN for the first week, week and half. If you bought the game and downloaded it, you often weren't able to play the game. You would get the no purchase error code. It happened to me at a friend's place. On his profile too.

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  HRBomber (@hrbomber) reported 8 minutes ago

  @aFriendlyPest2 We will see. I def see more big titles doing the CoD way before the inevitable closure of GP. Once they pull more than CoD, they will see abundance of customers cancel that service.

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  Operation Detachment Gaming (@ODGactual) reported 9 minutes ago

  @SgtDangerCow I don’t even want that… that would cause the main title to have less resources, attention, and content… it would cause the same issues that CoD has had, causing the IP to become stagnant, loss whatever depth it has, etc… I think 1 BF game every 2-3 years is better for BF

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  Unknown E (@imunknownE4) reported 9 minutes ago

  @legendedwin15 @20_decade @TheLastRonin714 Live service crap as cod or annually sport games which are filled with microtransactions so Timmy can try hard with his 12yo friends after school. Those are bought digitally because there is no point in having it on a shelf, it's just ****.

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  My Info (@hababacon) reported 10 minutes ago

  @XboxTimdog I was ok with GP until 2023. After the Activision purchase, I knew it would crash and burn when GP subscribers did go through the roof. Besides, the last few COD games have been awful. They lost their creative juice after Coldwar. Just been a bunch of remakes since with a few BOs

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  N1CKSTER Moon (@Nichola29745255) reported 11 minutes ago

  @Stanley5574420 You know, it almost makes sense how cod zombies was kept underfunded and developed via lack of time , until the second half of b07. With how most of this community reacted to bo4 at the time and were willing to overlook a lot of cwzs issues because “Well at least it isn’t bo4!”

• 
  PivotForge (@PivotForge) reported 12 minutes ago

  @Emberden @GamingSinceNES Dedicated CoD players are like dope fiends. They don't care where they go as long as they get their fix

• 
  PedoPuncher (@PedoPanderer) reported 12 minutes ago

  @BlackBurai Money. that's why. Hardcore gamers don't spend money like Live Service gamers do. You can have 300 Physical games, and still not equal the money someone spent on Genshin Impact, Fortnite, Minecraft, or CoD.

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  𝐿𝑒𝑎𝑑𝑒𝑟 𝑜𝑓 𝑇ℎ𝑒 𝐿𝑜𝑠𝑡 𝑂𝑢𝑡𝑙𝑎𝑤𝑠🤠 (@Lost_Outlaws88) reported 12 minutes ago

  @JazzLikesToGame @PlayStation I love playing the campaigns for COD but it is so broken now that even if I had a physical disc, I could not play the campaign without downloading packs. It’s the developers who are doing this. And that’s just giving Sony and Microsoft ammo to can physical games.

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  Judge Roy Bean (@OG_OnePiece) reported 13 minutes ago

  @_Claoo1 @Rendou_ken @MajorFossum People like you ruin games keep your pc stuff on pc and quit trying to be the problem. Endless bitching for nerfs buffs exact reason cod is in the dire state right now to people like you that try to change a winning formula.

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  Lane Rust (@lanerust96) reported 13 minutes ago

  @ATVIAssist my friend and I have hundreds of hours into black ops 6.. a lot of money too. I redownloaded mine just fine from the call of duty pack. My friend went to redownload his and it’s saying he needs to purchase it. Please help fix this.

• 
  YT_SubNova (@The_SubNova) reported 15 minutes ago

  and lets be clear @CallofDuty you expect us to post clips to your other account but dont even reply when told theres issues half the time cause your too busy making new skins

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  jayson combs (@jayson_combs) reported 15 minutes ago

  @asha_shar If you don’t get extreme with the anti-cheat in CoD , your games will fail due to being unenjoyable to play . Fix it .

• 
  Worriedyew1942 :/ =/ (@worriedyew18) reported 18 minutes ago

  @fortnitejarcum It is like this everytime is in cod no? I don’t find a problem with the an94

• 
  Ewan (@ewan_tindale) reported 20 minutes ago

  The majority of this was a 1 shot. Fable handled all the "models", animations, zombie sounds, shooting sounds etc by itself (downloaded them from online I guess? I didn't pay much attention) Even for the game design, I just told it to copy the fun parts of COD zombies but for the browser using @threejs then I followed up to fix a few small issues with the menus, multiplayer, box collisions, melee range, added some music tracks. Running on @Cloudflare Workers/Durable Objects

• 
  Fallen (@Fallenislost) reported 21 minutes ago

  @CyanFPS_ As much as I hate the man maybe Bobby had a point when he said he would never put COD on a subscription service

• 
  The Real MBM (@TheRealMBM12) reported 22 minutes ago

  @CallofDuty Is matchmaking broken or is cheating out of control?

• 
  Mr. Jones (@HJayZ91) reported 23 minutes ago

  @GenePark This isn’t new though. Xbox and PS5 has plenty of these game key discs such as COD games every year and a majority of Xbox first party releases. They are just not cleared labeled like Switch 2 GKC’s. But they still face the same issue that someone has to eat the cost for servers

• 
  pink (@pinkoneverythin) reported 28 minutes ago

  @Money_D_Mike I’m not saying it’s not weird but shouldn’t this mean any and everything someone is into in fiction, mean they like that same thing irl? gta and cod players and ao3 readers are in some serious trouble if that’s the case

• 
  Ethan (@ejrDEW) reported 31 minutes ago

  Anyone have a fix to this yet? I'll get into a game of bo7, matbe 3 seconds into the game, it will close the entire game out with no crash code or error code. Ive tried almost every fix it feels like. Its the only game on my pc that has done this @CallofDuty @Treyarch

• 
  Shook Nate (@natethirtyeight) reported 32 minutes ago

  @Mr_Rebs_ How many of the “pioneers” of FPS games still even work there? How many of them were laid off? How many people bought and/or played those “best” games? Who did they dominate? Certainly not CoD or live service FPS games.

• 
  ItsMeTheBrokeboi (@wllmlew) reported 36 minutes ago

  Public Service Announcement for all of those people who played Black Ops 6 on Xbox under the COD HQ game launcher. This may work for PlayStation as well but not positive as i didn't play the game on that platform Download the newly separated game from the COD HQ and launch the game. It will kick in the achievements that you got previously. After launching, popped 35 achievements for 735 gamerscore Your playtime on black Ops 6 does not transfer.

• 
  Seth (@itsmedzie) reported 39 minutes ago

  @NickyNumbers194 @SimpXO @BattleBeaver Numbers hasn’t done anything for cod besides be a drunk and be apart of a car crash in London #numbersforever

• 
  andrea (@andreamerazz) reported 39 minutes ago

  Losing over 200+ sr bc cod doesnt wanna fix their game and im crashing as soon as i load into a ranked game #ihatemylife

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  Kayleigh (@2kawaii2cry) reported 49 minutes ago

  @Treyarch COD Secure Attestation still says “New Key Failed to be generated BIOS Firmware Update Recommended.” I’ve updated my ASUS Z890 BIOS to 3020 updated Intel ME firmware enabled Secure Boot verified TPM 2.0 and even cleared the TPM. Is this a known issue? How do i fix it?

• 
  Conrad Bastable (@ConradBastable) reported 50 minutes ago

  quick thesis: "kids today aren't even playing videogames the way we were, millennial relationship to gaming is now a cultural relic, like listening to the radio or drive-in movies" TL;DR -- Millennials are the new boomers, Halo is Woodstock, WoW is the iPod, Dad gamers are the only "gamers" left by their own definition (& they don't have time to play anymore), the kids are all cracked out on Live Service Slop platforms that they can't escape and don't want to, competition is dead, E-Sports is dead, creative content is dead, screaming down the mic is dead, couch co-op with your friends is dead, couch co-op with your Dad is dead, AAA games are dead, consoles are dead, Game Pass is dead. And at the end of the day it's all because, if you squint, the kids don't play games anymore. long thesis: supporting industry stuff: - industry publications say average gamer is now ~37, up from 29 in 2004 - they also note that kids <12 have seen the largest drop in videogame engagement post-pandemic of all age ranges (-6%) - Pew's 2008 report says "Fully 97% of teens ages 12-17 play computer, web, portable, or console games", whereas their 2024 report says "the vast majority of U.S. teens (85%) say they play them. Just 15% say they never do" - Gen Z's favorite games are Minecraft, CoD, GTA, Fortnite, and Roblox - PC gaming has a notably larger share of the overall market now vs. console gaming - Console game sales were 4x-6x PC game sales back in 2004 - PC game sales were 1:1 with Console game sales last year - Everyone being stuck at home in 2020 seemed to permanently inflect things here, with PC game sales stagnant from 2015-2019 but then becoming the dominant source of industry growth since - Roblox (2006), Minecraft (2011), & Fortnite (2017) are top 5 gaming IPs for Gen Z.... - ....these are more live-service game-hosting platforms that actual games themselves - Newzoo has a 2026 report saying only ~13% of gametime went to new releases! - 2/3rds of gametime went to >6 year old games! - That same report did an analysis comparing playtime concentration across PC/PS/Xbox platforms and their Top 20 Games vs. the long tail of their library (it's a really good report) Note on the recent restructuring: for Xbox it was called out specifically that Game Pass caused a redistribution of playtime away from top titles and towards the long tail, without any actual expansion of the total audience/playtime.....basically, Game Pass nukes Xbox's ability to monetize it's big blow out titles without any offsetting gains from expanding the market. oops. supporting game stuff: - let's call it the "Roblox" problem -- all the kids exist within a massively multiplayer online gaming ecosystem, with play, creation, socialization, and monetization all embedded in one platform - the creation angle and the monetization angle also i think encourage parents to view these games as "educational" more so than, say, Call of Duty, and are therefore more willing to encourage their kids to play with time and/or money - there is no clear off-ramp from this platform - you can have totally new gameplay experiences within it, with low friction adoption - as this platform captures a larger and larger share of player attention, it sucks the available playtime & monetization out of the rest of the industry - this process naturally changes the incentives around making games, including what kind of games get made, for what audience, and targeted at what price point - we got legions of "WoW killers" and "Halo/CoD clones" in the early 2000s because those games were platform beasts of their own... - ...and so now we're years-deep into every financially motivated major game studio trying to figure out how to build a "Roblox" of their own, aka Live Service Slop 24/7, 365 - the fans might hate it but there's a giant pile of money labeled "Live Service Slop" in the middle of the room and it's clear to publishers & studios that the prize is there, if only they can be good enough to claim it - [of course, all millennials know that WoW and Halo both killed themselves, nobody ever steals the crown by copying it] - and so while all this is happening, it's opened up a previously under-served niche in the "lower-mid price point indie-to-double-A targeted niche game" - Palworld, Enshrouded, Schedule I, Silksong, and so on, were all in the very top % of revenue-earners for newly released PC games in the year they dropped - In console land, Space Marine 2 just blasted a quarter of a billion dollars in revenues of a budget way smaller than a typical AAA release - If AAA studios had been dropping Halo/CoD/Gears-style games every other year chasing success, the niche for Space Marine 2 wouldn't have really been there, not at the same scale - I think there's a similar effect even with BG3, whose awesome success likely would've been a little lower (though still great) if fans had gotten genre-adjacent Skyrim & Witcher sequels already - but instead, we have the "Roblox problem" (Roblox, Minecraft, Fortnite, GTA), where cross-platform self-contained game-related live service platforms have monopolized huge chunks of (younger) gamer time and money......and warped the kinds of content big studios try to make in the process supporting adjacent stuff: - there's also a whole cloud of adjacent areas that are impacted as a result of the above - picture everything as a big web and these nodes as farther out on the web - but you see a related decline of "E Sports" and the rise instead of "Influencers", as community figures with large audiences they can monetize become higher status than ultra sweaty competitive pros - the decline of competitive online culture has also coupled with intentional pushes by studios and their hardware platform partners to reduce online toxicity, changing the culture of online spaces - the decline of forums & reddit and the rise of ig/tiktok/youtube has turned third-party game-content-ecosystems into more pyramidal "one mega influencer" structures - chasing the Live Service dragon has led to a massive decline in couch co-op ("local splitscreen") titles, which reduces a certain KIND of gaming experience that, while not the norm from a playtime POV, was nonetheless an integral part of millennial gaming - the above also makes Family Gaming a lot harder with kids, as what was once an expected default across most games has moved into a separate genre reserved for "Girlfriend Games" - game-related content has been nearly totally evaporated by Twitch (which is itself in the process of being evaporated), short form video, and "creator talks at the camera" long form video - "Machinima" and "Parody Game Songs" and "Montages" are both bizarre millennial cultural content that seems egregiously lacking in disaffected irony to the younger audience - it's covered extensively elsewhere so wasn't worth jamming in here too much, but the explosion of MTX means in-game "status" derived from earned rewards & achievement, such as it is, has been nearly totally replaced with purchased status...and in so doing, game studios have *totally* devalued the actual status that playing their game used to convey - we're already dealing with a young generation who is hyper-cynical, hyper-financially oriented, ""crypto-native"" and spammed with ""prediction"" markets 24/7...so to have yet another part of their lives see its earned status replaced with dollar-signs and a casino logo likely seems totally normal to them

• 
  Austin (@EssentialFPS) reported 51 minutes ago

  I’m sorry but yall have got to fix the crashes with the 8k overlock for dualsense edges and other controllers. Crashing every few games and losing SR For no reason is unbelievable. Down over 500 SR now because of this. What’s the plan? @Treyarch @TreyarchCM @ATVIAssist

• 
  Hood Pope (@Negrodamus175) reported 52 minutes ago

  @8BitClosedFist An avowed sequel would have been good they would have improved and learned from the issues in first game but looks like Microsoft is going to burn out all the established titles like COD

• 
  Cade Onder (@Cade_Onder) reported 58 minutes ago

  @CyanFPS_ it could MAYBE work if it was a live service game that lasted more than a year and therefore drive in-game spending, treating it almost like a free to play game… but that’s not how CoD operates lmao