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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bitstamp. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bitstamp users through our website.
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Transactions (50%)
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Website (50%)
Live Outage Map
The most recent Bitstamp outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Singapore |
Transactions | |
 Edermünde |
Website | |
 Guayaquil |
Login | |
| Steinbach am Taunus |
Mobile App | |
 Bilbao |
Mobile App | |
 Binghamton |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bitstamp Issues Reports
Latest outage, problems and issue reports in social media:
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ThatGeeky_nerd
(@liquet_tech) reported
@dapndapn @Bitstamp I was able to recover my blocked account with the help of @Vanillacoral. He is trusted and legit. Contact him. Am sure he will help
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HICHEM
(@ouledalaya) reported
@Bitstamp please support the SongBird airdrop as you ve supported FLR airdrop
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Adrian Ungureanu
(@AdrianU64796977) reported
Its been 78 days since I transferred $knc into my Bitstamp wallet and I got nothing. Only email I got from support team is technical team is looking into it. @BitstampSupport @Bitstamp seventy eight days!!!
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michl-rocks Ⓥ
(@michl_rocks) reported
@Jek8MM @KCCOfficialTW Is your problem solved? I‘ve sent also via kcc to @Bitstamp .
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roxs.ai
(@roxs_ai) reported
@Bitstamp do not allow a client to trade and then block his/her verified account without any reason. Give my money back #bitstamp is a Fraud
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roxs.ai
(@roxs_ai) reported
@sydneyFive @BitstampSupport @Bitstamp The name on my account BS is the same on my bank account, so it is impossible to be a hack, I did call to BS many times, I did send emails, I did reply to the support team, BS needs to work in the right way, KYC first and always before any trade.
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RZYrzy
(@RZY12345) reported
@Bitstamp Sir.please look at the @BirbDefi. The project is working hard, the application store is already online, and more functions are about to log in, a project with great potential.
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Khar_D.
(@KNC_Knews) reported
Exchanges like Coinbase, Bitstamp, Binance, still hold some $Kncl tokens and refuse to proceed with the migration. Something is definetly going on behind the scenes which the public is unaware of. I am sorry but I don't have access to that information.
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SineQuaNon
(@MattBoscolo78) reported
@Bitstamp Do you plan to support songbird too?
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Vikingo🇨🇺
(@VikingoBitcoin1) reported
I found my bitstamp account from 2011. It’s still active but back then I didn’t know how to get it working and just gave up and forgot about #btc til 2017. I wanted to buy $100 at the time. *sigh*
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Stack Collymore
(@bougatsas1) reported
@stevebullish I use bitstamp since 2017. Reliable and good customer service. Whenever i fund it from my halifax account they break my *****, some cust service cnt calls me & i have to explain myself. So now i fund bitstamp from revolut, no questions asked
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Arthur van Pelt
(@MyLegacyKit) reported
@Mick_Might @DrWrightQuotes Myself no, I know Bitcoin since 2012 (April somewhere if I recall correctly) bought my first in 2013 on Bitstamp (still happy customer there). I know & learned from many OGs from the 2008-2011 era though. I never brag about that, but they all have to ROFL about Craig's nonsense.
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ⓁⓈⓅ XDC | LGCY | rDPX | AVAX | ENJ | ROUTE | VELO
(@Br3ader) reported
@lumenswap @bullringcrypto I would use Coinbase to $USDC (no fee) and transferring to an exchange that support $XLM or use Bittrex, no fee either I don't know about Bittrex global will update about the EU, "most" crypto debit card accept $LTC and $XRP Bitstamp doesn't have any fee to onboard EUR $LSP
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ⓥ Cash
(@sydneyFive) reported
@roxs_ai @UVtho @Bitstamp Have you contacted the support yet? Was there any change since the blocking? (password, mailadress,..)
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Josh Randall
(@JoshRan28856460) reported
@illa_the_hun @Bitstamp The Bitstamp "support" canned reply: Dear Chris, thank you for reaching out. Kindly note that we should be providing updates on XRP balances in the shortest time possible. Please be on a lookout for our e-mails on the matter. Laughable
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charlie
(@charlie0288) reported
@BitstampSupport @AdrianU64796977 I have the same issue!! My KNC has not hit in my Bitstamp account for a while. Was sent from kraken
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Alex Vrbančič
(@mitsobushi) reported
After more then 1 month still no answer from @Bitstamp @BitstampSupport, just telling me you are processing my case won't cut it. @bitstamp lost my coins/money and no help coming. WHAT'S HAPPENING????
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d.a.p_n
(@dapndapn) reported
@Bitstamp bitstamp pay attention to the work of the support service pay attention to the technical problems associated with the submission of supporting documents The account is blocked what is the bitstamp? BIT-1115564
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TopTom Cashmaster
(@tommasorossi91) reported
@Bitstamp @Bitstamp I have a relevant login account issue, and I don't receive any automated reset e-mail!! Pls, reply to me in pvt as soon as possible!!!
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humayun rashid
(@illa_the_hun) reported
@Bitstamp Hello, I have emailed several times with regards to my XRP December 12 snapshot and I am not getting anything back from support. Can I please get some response? Thanks
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rolandalisterbatt
(@rolandalister16) reported
@Bitstamp DOGE gained 0.8%,while its price stood at $0.257 as it near to test its $0.26 for the 2nd time. I have been building crypto asset through the help of Mr Timothy who is an expert. He can be contacted via gmail{timothyhamiltonofficial@gmailcom} OR telegram(timothyhamiltonofficial).
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ⓁⓈⓅ XDC | LGCY | rDPX | AVAX | ENJ | ROUTE | VELO
(@Br3ader) reported
@Bosstradamus3 most of them have dino coins, like bitstamp you can't have the **** you like in your wallet and spend it, you have to acquire dino coins
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Ripple XRP
(@xrp_fate) reported
@Bitstamp any updates if you guys will support songbird?
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Matt Keller
(@PartyCartMatt) reported
@Bitstamp Please support $SGB! It's going to be dropped into the same account as the $FLR so please just let us have access to it and not hold onto it yourselves. Please do the right thing.
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Narglix
(@narglix) reported
@Bitstamp Please support SGB airdrop
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ⓥ Cash
(@sydneyFive) reported
@roxs_ai @BitstampSupport @Bitstamp Imagine your account being hacked and 100k is withdrawed all at once. Safety first. Be patient and they will fix this. They are already working on this.
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Hack Dorsey
(@Monte_Xristo) reported
@DontyMonis @kgBTCdad How will the price maintain if everyday citizens don’t have the tech savvy u have and they lose access to Bitstamp and coinbase because they won’t be allowed to accept their bank transfers? If banks and PE aren’t allowed to hold it on their books.
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grimm
(@grimmfrost1) reported
@souzas_lit @RichardHeartWin Part1: This is not financial advice. Do your own research. 1) You need an account on Kraken, Coinbase, Bitstamp,... 2)Buy ETH or better buy USDC. 3) Install Metamask in your browser (firefox, chrome,...) 4) write down your seed phrase and keep it very safe.
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𝒪𝒸𝓉𝑜𝓅𝓊𝓈
(@Octopusrpl) reported
1/ A friend’s email (not tech savvy) was hacked today and the hackers tried to access her bitstamp account. They got in but were blocked. Shoutout to @BitstampSupport @Bitstamp for providing excellent, first class and immediate support! Very impressed. #XRPCommunity #Crypto
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roxs.ai
(@roxs_ai) reported
@sydneyFive @BitstampSupport @Bitstamp The name on my BS account is the same on my bank account, so it is impossible to be a hack, I did call to BS many times, I did send emails, I did reply to the support team, BS needs to work in the right way, KYC first and always before any trade.