Bitstamp

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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.

Problems in the last 24 hours

The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Bitstamp Outage Chart 02/17/2025 11:40

At the moment, we haven't detected any problems at Bitstamp. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bitstamp users through our website.

  1. Website (33%)

    Website (33%)

  2. Transactions (25%)

    Transactions (25%)

  3. Mobile App (17%)

    Mobile App (17%)

  4. Withdrawals (17%)

    Withdrawals (17%)

  5. Login (8%)

    Login (8%)

Live Outage Map

The most recent Bitstamp outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
ItalyNaples Withdrawals
IndiaLucknow Mobile App
ItalyNaples Withdrawals
SpainMadrid Transactions
United StatesLansing Website
United StatesHerndon Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

  • michl_rocks michl-rocks Ⓥ (@michl_rocks) reported

    @Jek8MM @KCCOfficialTW Is your problem solved? I‘ve sent also via kcc to @Bitstamp .

  • KNC_Knews Khar_D. (@KNC_Knews) reported

    Exchanges like Coinbase, Bitstamp, Binance, still hold some $Kncl tokens and refuse to proceed with the migration. Something is definetly going on behind the scenes which the public is unaware of. I am sorry but I don't have access to that information.

  • sydneyFive ⓥ Cash (@sydneyFive) reported

    @roxs_ai @UVtho @Bitstamp Have you contacted the support yet? Was there any change since the blocking? (password, mailadress,..)

  • SpankingNews SpankingNews (@SpankingNews) reported

    @MatureUschi Sort of but I wouldn’t use etoro just to buy BTC. Check places Bitstamp or even Binance. Important that you have your own wallet and don’t leave funds with the exchange. Happy to help you further.

  • Br3ader ⓁⓈⓅ XDC | LGCY | rDPX | AVAX | ENJ | ROUTE | VELO (@Br3ader) reported

    @Bosstradamus3 most of them have dino coins, like bitstamp you can't have the **** you like in your wallet and spend it, you have to acquire dino coins

  • dutchdelphidude dutchdelphidude 🏴 (@dutchdelphidude) reported

    @BitstampSupport @Bitstamp @julian_sawyer Thank you for getting back to me, but all of the Dutch crypto brokers have stopped what you are doing. While I have no problem KYCing and AMLing with you, there is no good reason I should take a screen shot of the receiving wallet before I can withdraw my funds (1/2)

  • investorclout John M. Caldwell (@investorclout) reported

    @Bitstamp I invest 50% of my money on #Btc and 20% of my money on #Eth . Lately I’ve making a lot of profits with the help of a professional trader who can guide and help you accumulate coins too. Follow & DM 👉 @MichaelGxermany he will improve your knowledge about crypto currency trading

  • bisoner71 Bard (@bisoner71) reported

    @Bitstamp Bitstamp are scam artists. Everyone outside of BTC maximilists know it's a scam yet they still push it. I don't like Gensler at all but I hope he shuts down all these fraudulent Crypto exchanges or makes then accountable for all their illegal activity.

  • Octopusrpl 𝒪𝒸𝓉𝑜𝓅𝓊𝓈 (@Octopusrpl) reported

    1/ A friend’s email (not tech savvy) was hacked today and the hackers tried to access her bitstamp account. They got in but were blocked. Shoutout to @BitstampSupport @Bitstamp for providing excellent, first class and immediate support! Very impressed. #XRPCommunity #Crypto

  • Toyakituaya Diego Aczel (@Toyakituaya) reported

    @Bitstamp Thanks but no thanks. I used to trade with you and then you didn't allow me to buy using my debit card which I had used for months. You never bothered to answer my service desk tickets. You have become an abusive bank. My advice: Stay away from Bitstamp.

  • illa_the_hun humayun rashid (@illa_the_hun) reported

    @Bitstamp Hello, I have emailed several times with regards to my XRP December 12 snapshot and I am not getting anything back from support. Can I please get some response? Thanks

  • Br3ader ⓁⓈⓅ XDC | LGCY | rDPX | AVAX | ENJ | ROUTE | VELO (@Br3ader) reported

    @lumenswap @bullringcrypto I would use Coinbase to $USDC (no fee) and transferring to an exchange that support $XLM or use Bittrex, no fee either I don't know about Bittrex global will update about the EU, "most" crypto debit card accept $LTC and $XRP Bitstamp doesn't have any fee to onboard EUR $LSP

  • Miha20204636 Miha (@Miha20204636) reported

    @Bitstamp @BitstampSupport Is there any chance you support make a quicker answers as i have a date until when i need to submit documents but every question takes 5days to get a respond to??

  • xrp_fate Ripple XRP (@xrp_fate) reported

    @Bitstamp any updates if you guys will support songbird?

  • roxs_ai roxs.ai (@roxs_ai) reported

    @sydneyFive @BitstampSupport @Bitstamp The name on my BS account is the same on my bank account, so it is impossible to be a hack, I did call to BS many times, I did send emails, I did reply to the support team, BS needs to work in the right way, KYC first and always before any trade.

  • scube72823 Behitha Chloe (@scube72823) reported

    @Miha20204636 @Bitstamp @BitstampSupport Talk to Jessy_hack on Instagram for fast and rapid response on any crypto currency related issues. He got back my account. DM him on WhatsApp +1 332-895-3917

  • investorclout John M. Caldwell (@investorclout) reported

    @Bitstamp I invest 50% of my money on #Btc  and 20% of my money on #Eth . Lately I’ve making a lot of profits with the help of a professional trader who can guide and help you accumulate coins too. Follow $ DM 👉 @MichaelGxermany he will improve your knowledge about crypto currency trading

  • bougatsas1 Stack Collymore (@bougatsas1) reported

    @stevebullish I use bitstamp since 2017. Reliable and good customer service. Whenever i fund it from my halifax account they break my *****, some cust service cnt calls me & i have to explain myself. So now i fund bitstamp from revolut, no questions asked

  • investorclout John M. Caldwell (@investorclout) reported

    @Bitstamp @protocol I invest 50% of my money on #Btc and 20% of my money on #Eth . Lately I’ve making a lot of profits with the help of a professional trader who can guide and help you accumulate coins too. Follow & DM 👉 @MichaelGxermany he will improve your knowledge about crypto currency trading

  • benf15harp Benf15harp (@benf15harp) reported

    @Bitstamp if @SkaleNetwork $SKL isn’t one of these upcoming Thursday releases over the next month we are going to have problems. How can you have $LINK $ETH $GRT and not $SKL ??

  • Anton_Chaos_ AntoN (@Anton_Chaos_) reported

    @Bitstamp there is no need to hurry. this is not the case. better slow, but good.

  • CryptoK83479982 CryptoKings (@CryptoK83479982) reported

    @hyena_blood @Bitstamp Um. Simple. If the electricity going into the plug is clean, then why does consumption matter? Your view seems to indicate we should close down the Dominican Republic, because it also consumes the same amount of electricity as the Dominican Republic.

  • dvvvsh the cowboy hip hop (@dvvvsh) reported

    with all the **** going on w/ crypto you'd think that a company like @bitstamp would be understanding and helpful to someone who sent money to the wrong address. I sent money to what happened to be their wallet address and are refusing to help me out. I just lost 3 ETH.

  • VikingoBitcoin1 Vikingo🇨🇺 (@VikingoBitcoin1) reported

    I found my bitstamp account from 2011. It’s still active but back then I didn’t know how to get it working and just gave up and forgot about #btc til 2017. I wanted to buy $100 at the time. *sigh*

  • roxs_ai roxs.ai (@roxs_ai) reported

    @sydneyFive @BitstampSupport @Bitstamp The name on my account BS is the same on my bank account, so it is impossible to be a hack, I did call to BS many times, I did send emails, I did reply to the support team, BS needs to work in the right way, KYC first and always before any trade.

  • xrp_fate Ripple XRP (@xrp_fate) reported

    @Bitstamp we need you guys to support the songbird airdrop. Any updates?

  • sydneyFive ⓥ Cash (@sydneyFive) reported

    @roxs_ai @BitstampSupport @Bitstamp Imagine your account being hacked and 100k is withdrawed all at once. Safety first. Be patient and they will fix this. They are already working on this.

  • William08688218 William Woods (@William08688218) reported

    @Supa__Dutty @Bitstamp I had exactly the same problem with Binance they refused to let me open an account twice after I answered all security questions and customer service couldn’t work out why.Used somebody else’s name and details and bang accepted within the hour.

  • investorclout John M. Caldwell (@investorclout) reported

    @Bitstamp I invest 50% of my money on #Btc and 20% of my money on #Eth . Lately I’ve making a lot of profits with the help of a professional trader who can guide and help you accumulate coins too. Follow & DM 👉 @MichaelGxermany he will improve your knowledge about crypto currency trading

  • roxs_ai roxs.ai (@roxs_ai) reported

    @Bitstamp do not allow a client to trade and then block his/her verified account without any reason. Give my money back #bitstamp is a Fraud