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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bitstamp. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bitstamp users through our website.
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Website (67%)
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Transfer (33%)
Live Outage Map
The most recent Bitstamp outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Varaždin |
Transfer | |
 Homburg |
Website | |
| Munich |
Website | |
| Breisach am Rhein |
Login | |
 Luxembourg |
Mobile App | |
| Luxembourg |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bitstamp Issues Reports
Latest outage, problems and issue reports in social media:
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Yaritza
(@Punklo4111) reported
@Bitstamp Do your best to recover your FTX losses` with this meth_od before it stops working.?{[
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Trojan Mantis
(@trojanmantis) reported
@KevinSvenson_ This is insane! BTC price in usd: 30715 Binance 30780 Quant Fury 30690 Bitstamp 30740 Kraken ... WTF
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Nick
(@NickLondon_14) reported
@BitstampSupport 2) If a customer requests all their funds back after not receiving the support they'd hope from Bitstamp, then you should do so without charge, and without delay.
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Ahmed Saeed
(@AhmedSa28563078) reported
@BobbyZagotta @Bitstamp I am in a very big problem with @Bitstamp, I transfered money by mistake to my previous btc address on bitstamp for more than a month, first time they asked me for a btc address to return thf money, but after that they said that they don't know whrn the funds will be recovered!
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Jerry Thompson
(@JerryTh33232461) reported
@BitstampSupport @Bitstamp This is my support ticket... Bitstamp Support Team TICKET #BIT-1652540 It will be much faster if you read it. Im chatting with someone from support as well.
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Digital Demo
(@DigitalDem48839) reported
Tip 2: Use the Bitstamp Help Desk on the Go Live Agent website for instant support, FAQs, and guides to navigate any issue. #Bitstamp #HelpDesk #InstantSupport
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Neijek
(@Neijek) reported
@BitstampSupport Support, i've already asked been waiting for a reply its been more then a week, WHEN will ETH2 (staked ETH) be released on bitstamp???
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Blockchain Demons
(@Blkchain_Demons) reported
A Gibraltar court has ordered Binance, Crypto. com, Bitstamp, and Kraken to cooperate with the liquidators of collapsed crypto trading company Globix Liquidators are attempting to track $43 million that went missing, and will need help identifying and freezing suspect wallets
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@letoams@defcon.social for now
(@letoams) reported
@Bitstamp USD it seems as you can’t support me in Canada anymore and you “failed” to let me exit my money to a bank 😜
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Andrew
(@Bumbl38ee) reported
@Bitstamp Hello. Would you be so kind to respond to my support ticket #BIT-1654902. It's been 4 days since you have restricted my account and won't let me withdraw my money. Thank you.
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Bitcoin AI | Crypto.eth Altcoin | Meta WEB3 NFT 💎
(@CryptoWeb3_NFT) reported
@Bitstamp MiCA regulations might ensure customer protection, but at what cost? It's just another step towards centralized control and government surveillance of the crypto market. We should focus on decentralized solutions instead.
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Steven
(@PUNKK450) reported
@APEK439 @BobbyZagotta @Bitstamp Defini}tely this wasn't meant for the public, Uniswap might fix this soon.,,[
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𝓲 𝓪𝓶 𝓵𝓮𝓰𝓮𝓷𝓭
(@iamlegendsince) reported
@ScottHu77811490 @Bitstamp @BobbyZagotta I've been trying to get my fortune back since 2022 and as you can see for yourself, this support has no idea! Catastrophe what is going on here!
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Nick
(@NickLondon_14) reported
@BitstampSupport In my instance, I had carried out KYC back in September 2021 but it appears an internal error and confusion at Bitstamp made someone think I hadn't, which made them think they had license to steal my funds.
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CryptoPlato
(@CryptoPlato5) reported
@Bitstamp Can you explain why ETH staking is being removed, ETH is the second most trusted crypto currency. How does removing staking rewards protect customers? Instead of kneeling down and kissing the ring. Open a company offshore and allow customers to re-stake...thank me later.
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Nick
(@NickLondon_14) reported
If you are considering using @Bitstamp DON'T! You will be better off using @krakenfx , @SwanBitcoin or indeed anyone else. Bitstamp will happily take your money then deny you access to it. Essentially theft. 5 days and they still will not return it.
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Stz
(@CJsatz) reported
@Bitstamp Try to build fully functional app. Currently bitstamp pro app is like the webpage is optimised for mobile view & not built as full potential application like binance, bybit or coinex. User can access the same with safari or chrome on mobile browser.
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I
(@Ivanttyy) reported
@Bitstamp Fix withdrawal fees
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Patience Neumann
(@NeumannPatience) reported
Bitcoin (btc) preserved $30,000 support at the april 12 wall street open as more u. S. Macroeconomic data boosted bulls. Btc/usd hovered near $30,250 on bitstamp amid a slowdown in volatility, u. S.
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Digital Demo
(@DigitalDem48839) reported
Tip 4: Need to verify your identity on Bitstamp? Follow the step-by-step guide on the Help Desk for a hassle-free verification process. #Bitstamp #IdentityVerification #SmoothProcess
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Portillos Portobello
(@PortillosPorto1) reported
An interesting fact about @Bitstamp is that you can log in, they'll give you transfer details, they have the finds but you never know whether your funds will be credited. I have been battling with them since Friday. @BitstampSupport
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Ahmed Saeed
(@AhmedSa28563078) reported
@BobbyZagotta I want to contact one of @Bitstamp supervisors, I have a real problem with them for more than one month! And they didn't resolved it untill now, I just want to restore my money again that was transfered to bitstamp by mistake, kindly help me it's urgent to me.
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Ahmed Saeed
(@AhmedSa28563078) reported
@Bitstamp @jb_bitstamp I want to contact a supervisor from bitstamp URGENTLY! I have a big problem with bitstamp customer support, more than 1 month and I am still waiting from them to return my money back! No response, no cooperation, and very bad customer experience! Really it is over!
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Ahmed Saeed
(@AhmedSa28563078) reported
@nejc_kodric @SBF_FTX I have a big problem with bitstamp support, I have been a bitstamp customer for more than 3 years, I transfered a btc amount by mistake to my previous btc address on bitstamp, suddenly they terminated my account and refused to return the btc amount! Kindly help me fix it!
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ryan boron
(@jryaxvi) reported
@ScottHu77811490 @Bitstamp You should reach @RichrdTech01 and report the issue with the evidence you have there’s high chance of recovery from him
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Michelle Ann
(@APEK439) reported
@KaiTheCryptoGuy @Bitstamp It's _unacceptable that this Uniswap ex`ploit is not bei)ng addressed. It's a major issue that needs to be addressed ASAP. the link is on my TL - I retweeted it!_,
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Ahmed Saeed
(@AhmedSa28563078) reported
@nejc_kodric I have a big problem with bitstamp support, I have been a bitstamp customer for more than 3 years, I transfered a btc amount by mistake to my previous btc address on bitstamp, suddenly they terminated my account and refused to return the btc amount! Kindly help me fix it!
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Digital Demo
(@DigitalDem48839) reported
Looking for reliable #Bitstamp customer support in the USA? Look no further! Check out the official Bitstamp website support +1 (866) 364-1375 or reach out via mobile. #cryptocurrency #customersupport
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Ahmed Saeed
(@AhmedSa28563078) reported
@Bitstamp I want to contact a supervisor from bitstamp URGENTLY! I have a big problem with bitstamp customer support, more than 1 month and I am still waiting from them to return my money back! No response, no cooperation, and very bad customer experience! Really it is over!
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Digital Demo
(@DigitalDem48839) reported
Introducing Bitstamp, the leading cryptocurrency exchange platform for all your trading needs! Need help with your account? Our website support, Go Live Agent, is just a call away! Dial +1 (866) 364-1375 to connect with a live agent now! #Bitstamp #CryptocurrencyExchange