Bitstamp

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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.

Problems in the last 24 hours

The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Bitstamp Outage Chart 01/20/2025 18:25

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Most Reported Problems

The following are the most recent problems reported by Bitstamp users through our website.

  1. Website (45%)

    Website (45%)

  2. Transactions (27%)

    Transactions (27%)

  3. Login (18%)

    Login (18%)

  4. Mobile App (9%)

    Mobile App (9%)

Live Outage Map

The most recent Bitstamp outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
SpainMadrid Transactions
United StatesLansing Website
United StatesHerndon Transactions
SpainÓrjiva Website
United KingdomDagenham Website
PortugalLisbon Website
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

  • cryptoaudette Cryptoaudette (@cryptoaudette) reported

    @Bitstamp Still not ready to #relistxrp? If binance does before you you’ll have a lot of US customers jump ship. I don’t want to, your extremely secure and easy to use but it’s down right silly to not have stepped up and done what’s right.

  • VirtualQuery VirtualQuery 🇨🇳 🧜 🇭🇰 (@VirtualQuery) reported

    Man, when will @Bitstamp stop with including my whole goddamn name in every single email. Even e-mail which states API changes, **** off stop it.

  • Lady07711 Lady Anne (@Lady07711) reported

    @SmartCryptoNew1 @Bitstamp @StellarOrg aw sadthe platform network problem hope solve problem this project announcing all users temporarily suspended deposit and widtrawal of #XLM .. hope continue this work nonstop investigate to solve issue and providing ETA more infor great work

  • sandro410 sandro taruchaladze (@sandro410) reported

    @CryptoSolomon_ @xrpartisan @xxmikecheckxx That only happend on bitstamp and was a liquidity issue, also a flashcrash that lasted probably a nanosecond on a 1 minute chart doesn’t change the vertical trajectory of the chart mate.

  • haydentiff 𝚃𝚒𝚏𝚏𝚊𝚗𝚢 𝙷𝚊𝚢𝚍𝚎𝚗 (@haydentiff) reported

    @CalculatedRisk4 @Bitstamp @StellarOrg There isn’t an issue with Stellar. The issue is with exchanges relying on Stellar’s infrastructure & Ripple’s infrastructure and stopping withdrawals and deposits if validators from those 2 entities go down. Why bother pretending to be decentralized if only Stellar/Ripple matter?

  • ellen_canto9 Ellen Joy Canto(main account is suspended) (@ellen_canto9) reported

    @SmartCryptoNew1 @Bitstamp @StellarOrg Now they are conducting a thorough investigation to stop the issues. This could affect the platform if it will goes in long run. The platform should ve hurry in fixing all the problems.

  • hsadrpanah HS (@hsadrpanah) reported

    @CoinbaseSupport Bye Bye, Coin base! My bank finally recovered my money you lost! Closed my account immediately... :) Back to Bitstamp that has decent telephone support and customer service.

  • jjang63 Kelly_Rah (@jjang63) reported

    @Bitstamp @Stellar_AT @StellarOrg What's the problem resolved?

  • VirtualQuery VirtualQuery 🇨🇳 🧜 🇭🇰 (@VirtualQuery) reported

    Man, when will @Bitstamp @BitstampSupport stop with including my whole goddamn name in every single email. Even e-mails which states API changes, **** off stop it.

  • jeneugenio_30 Jen Eugenio (@jeneugenio_30) reported

    @SmartCryptoNew1 @Bitstamp @StellarOrg Sad to know this. Due to network malfunction, deposit and withdrawals are temporarily suspended. But I think this suspension is way better than running the project with issue. Good idea!

  • Boulanger888 Francois Boulanger (@Boulanger888) reported

    Better to have BTC’s managed by a reliable exchange like Bitstamp, Coinbase, Huobi, or to use a LEDGER ? Having the BTC managed by an exchange is quite useful. But how about security ? Can there be a problem when transferring the access to my BTC from an exchange to the LEDGER ?

  • susietrader Crypto Granny (@susietrader) reported

    Some of the Stellar blockchain network's nodes went offline this week, resulting in transaction disruptions. Bitstamp said Tuesday that it temporarily stopped deposits and withdrawals of XLM, Stellar's native token, in light of the issues.

  • HercoinP Hercoin Poirot (@HercoinP) reported

    @Bitstamp @StellarOrg So when it's up again? Because the issues were solved yesterday and now everything is working, but my deposits to bitstamp from yesterday are still not arriving.... Please update @Bitstamp

  • erikblokland Erik Blokland (@erikblokland) reported

    @Bitstamp Hi @Bitstamp, it seems that you also have an issue with US trades of $XRP. Since beginning January, its not possible to trade #XRP anymore on Bitstamp, and recently it became publicly known that there's no clear reason for it as well. Any chance that issue will be solved soon?

  • phillychee2 phillychee (@phillychee2) reported

    @nejc_kodric Hi Nejc. Please arrange a technical investigation on my Bitstamp ticket BIT-933385. My funds were deducted from my balance without ever leavening Bitstamp according to the public ledger. Support has not been able to help so far..

  • exarepea Tim Betz (@exarepea) reported

    @Bitstamp @StellarOrg Is/has @StellarOrg come out and said anything about this issue ?

  • Stellar_FR Stellar FR (@Stellar_FR) reported

    @Bitstamp @StellarOrg When withdrawals on again? Why did you suspend also? it was working, just use your own horizon

  • TheGreat_Reset The Great XRP Awakening (@TheGreat_Reset) reported

    @Bitstamp @StellarOrg I switched my XLM to XRP. It became a trust issue. Glad I did.

  • phillychee2 phillychee (@phillychee2) reported

    @gour84916613 @BitstampSupport I am having the same issue. There was a transaction ID generated but it’s actually an invalid ID probably associated with a failed transaction on the ledger hence I did not receive my funds but my Bitstamp account still got debited. Hopefully they can resolve this soon.

  • EldarDRM C4EYO💎👐 (@EldarDRM) reported

    @X__Anderson @Bitstamp @StellarOrg They will switch to #Algorand who just had 10m daily transactions (record in crypto space) without an glitch or sacrifice in performance. And yes fees stayed the same 0.001 algos. All this before forthcoming upgrade to 46kTPS and 2.5sec finalisation block. $ALGO 🔥🔥🔥🔥🔥🔥🔥

  • TerryBlarney Terry McCarthy (@TerryBlarney) reported

    @Bitstamp and @BitstampSupport The Cardano Community would like you to list #Cardano #Ada. Many of us including myself are loyal customers of yours. Please list #Cardano. @IOHK_Charles and IOG deserve your support.

  • SparkedMagazine Sparked Magazine (@SparkedMagazine) reported

    @Bitstamp @StellarOrg they have resolved the issue, and will publish a report on why it happened, but yeah, not a good look for a top market cap

  • jd617_ jd (@jd617_) reported

    @CoinbaseSupport It’s been 28hrs on pending though what do you mean... @CoinbaseSupport if you knew the network was down why would you let everyone withdraw and deposit just to have it sit in pending all week @Bitstamp halted everything

  • BGIradji BG Iradji🇺🇸 (@BGIradji) reported

    @Bitstamp @fourthjohnxrp @StellarOrg Dump off exchange. Jed generic garbage.

  • aivainvesting Aiva (@aivainvesting) reported

    @plantmath1 @AndrewHolder22 @BahamaBen9 Bitstamp lowest fee (pretty much free, 0.1%) to buy crypto, takes few hours, oldest platform. Coinbase is 💩 compared to bitstamp. I guess it would be great of some fintech mobile app offered same service. Some I used do but 2%+ fee.

  • CalculatedRisk4 CalulatedRisk (@CalculatedRisk4) reported

    @haydentiff @Bitstamp @StellarOrg If there is a legit issue with stellar then why bring up XRP?

  • DropCopNews DropCop (@DropCopNews) reported

    @BitstampSupport @Bitstamp Still no response. @TheFCA can you help?

  • xrptoolkit XRP Toolkit (@xrptoolkit) reported

    @moveValuefast Anyone can issue any asset. USD issued by Bitstamp and GateHub are no different from USDC. Backed by dollar deposits held off-ledger.

  • SiriusB12 Jerome Steele (@SiriusB12) reported

    @BGIradji @nbougalis Stellar has identified the ledger and operation that caused the issue. I don't know where that operation originated. It could be from an exchange, DEX or from some other user. Bitstamp would be impacted if they use a quorum set that contains the SDF validators.

  • enver_sariomer enver sarıömeroğlu (@enver_sariomer) reported

    @Bitstamp @Cointelegraph @onceatraveler let's buy BITTORRENT together ... let's triple our earnings this weekend ... what do you say ... let's support BITTORRENT ... !!