Binance

Is Binance down?

Problems detected

Users are reporting problems related to: transactions, website and mobile app.

Binance is a Chinese digital asset exchange currently sitting in the top 20 exchanges by volume. The exchange has particularly strong volume in pairs like NEO/BTC, GAS/BTC, ETH/BTC, and BNB/BTC.

Problems in the last 24 hours

The graph below depicts the number of Binance reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Binance Outage Chart 01/11/2026 02:05

January 11: Problems at Binance

Binance is having issues since 04:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Binance users through our website.

  1. Transactions (42%)

    Transactions (42%)

  2. Website (42%)

    Website (42%)

  3. Mobile App (8%)

    Mobile App (8%)

  4. Transfer (8%)

    Transfer (8%)

Live Outage Map

The most recent Binance outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyFrankfurt am Main Transactions
AndorraAndorra la Vella Website
IndiaRaipur Transactions
FranceLa Grande-Motte Website
United StatesTucson Transactions
MexicoMexico City Transfer
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Binance Issues Reports

Latest outage, problems and issue reports in social media:

  • McSuave1 Mc Suave (@McSuave1) reported

    @Livercoin @Direncbayrak Those currencies are not listed in Binance. I'm new in crypto. How can I buy them? Can someone help me?

  • ElegantModules Elegant Modules (@ElegantModules) reported

    @binance Do you all answer support tickets? Been waiting 3 days for some help on my account. No response from you.

  • Unlock75477675 Unlock (@Unlock75477675) reported

    @crypto avoid BINANCE, Chinese scammers, just like at each and every area, they do the same, preventing transactions as they like, limit your account as they like, support case open for many weeks, etc

  • prem_lll PREM PRAKASH SINGH (@prem_lll) reported

    @NischalShetty @open4profit Hi I have transferred wrx coin from binance to wazirx on 12 th may but not received on till date I have sent the mail but there is no response. Support id 1015335.

  • JICustom Josh I (@JICustom) reported

    @jaimestaples @KevinRobMartin @MattStaplesPKR Need help with a Crypto question for Canadians. Do I use Trust Wallet or Binance to buy Crypto? If I ever want to withdraw it for actual cash, how do you guys do it? I appreciate any and all advice. #CDNPokerPlayers

  • ederzzzzz Ed (@ederzzzzz) reported

    @reiox2 @elongateog It’s a large part of it. You’d have to be extremely naive if you think half the **** coins listed on binance were on there from merit alone.

  • dobuybitcoin The Money Lisa (@dobuybitcoin) reported

    Anyone having issues with their Binance accounts being locked or frozen?

  • gabecryptoHODL @digitalassetHODL (@gabecryptoHODL) reported

    @dobuybitcoin No it’s illegal in the US… Yes even with a VPN ....and I get all kinds of liquidity issues on binance US

  • FolaFire Olufolake Ajayi (@FolaFire) reported

    @ThinTallTosin Help me oo. I keep getting error report after submitting transactions on binance smart chain... Trustwallet. Should I be worried or is it a general issue???

  • LukaOblakovic Luka Oblakovic (@LukaOblakovic) reported

    @TrustWalletApp hi i sent ltc from binance to bnb adress on trustwallet, could you help me?

  • nniss_dee Dee Nniss (@nniss_dee) reported

    @BinanceHelpDesk @cz_binance @CoinMarketCap I was wondering if you could get Coin Market Cap to include a Ranking System that would address worst ever customer support issues? Binance could be proud again to rank #1 Customer service, Zero4U,Zero4U,Zero4U, And Zero4U!

  • Unlock75477675 Unlock (@Unlock75477675) reported

    @binance @cz_binance worst customer support in the world, avoid it by far, totally clueless people, zero knowledge about European country official documents. Typical Chinese attitude

  • WeGotHim3 WeGotHim (@WeGotHim3) reported

    @BinanceUS @BinanceHelpDesk I am a long time customer. I switched from Binance to BinanceUS. Made one trade in February but since then my account has been "being verified" for what seems like forever. Please help ! I need my funds on there ASAP for rent. Referral ID 52460369

  • fbudakogluhukuk fbudakogluhukuk@hotmail.com (@fbudakogluhukuk) reported

    @binance @ArweaveTeam @BinanceResearch Can you help me I sent my money from binance to my other okex wallet but it still at the binance.. Since 18:23

  • Deis0805 Deisi (@Deis0805) reported

    @binance @ArweaveTeam @BinanceResearch Hello, I haven’t received a response to CUSTOMER SUPPORT TICKET #568264. Could you please help me out? I’ve provided the information requested twice, thank you!

  • SeaaanDiddy 🐙PAiN (@SeaaanDiddy) reported

    @binance are you guys going to answer any of my 10 emails. Customer service is horrible

  • Santi_Carlito Carlitos Way (@Santi_Carlito) reported

    @binance Can you spell “CUSTOMER SERVICE”?

  • __Cryptomon Cryptonian (@__Cryptomon) reported

    @binance @ArweaveTeam @BinanceResearch how about $GYEN? Error in #GYEN. is our funds #SAFU?

  • Unlock75477675 Unlock (@Unlock75477675) reported

    @binance @ArweaveTeam @BinanceResearch worst customer support in the world, avoid it by far, totally clueless people, zero knowledge about European country official documents. Typical Chinese attitude

  • stoxdox stoxdox (@stoxdox) reported

    Week in #cryptotwitter: Monday: @binance goes down, halts liquidity Tuesday: SEC $BTC notice Thursday: #Tether fails to disclose reserve detail Thursday: @binance is under DOJ and IRS investigation Thursday: $TSLA halts further $BTC dealing Friday: $SQ halts further $BTC dealing

  • Unlock75477675 Unlock (@Unlock75477675) reported

    @binance worst customer support in the world, avoid it by far, totally clueless people, zero knowledge about European country official documents. Typical Chinese attitude

  • GeorgeEgan2019 The Wolf Of $BOOB Street (@GeorgeEgan2019) reported

    @binance is so ****. Why do I have to have a certain amount of a coin to convert it, stop robbing me and just let me access my ******* money

  • WicFlair naitch (@WicFlair) reported

    @BrownBoie47 @360_trader I’m phucked cause new to crypto game and Didnt store enough btc. So now I am at the mercy of ach purchase on coinbase and binance which are slow to let me transfer

  • FolaFire Olufolake Ajayi (@FolaFire) reported

    @RealDiamondHold @JOIN_NCC Help me oo. I keep getting error report after submitting transactions on binance smart chain... Trustwallet. Should I be worried or is it a general issue???

  • oyewoletolulo17 oyewole tolulope peter (@oyewoletolulo17) reported

    @binance @binance @cz_binance please help me, I can’t process withdrawal on my binance account. Please I need assistance

  • scottwithay88 Scott Snyder (@scottwithay88) reported

    @marcojay237 @shiba_coin Ive been locked out of my account. Ive been trying to get in but binance is ****.

  • reddykaren Karen Reddy (@reddykaren) reported

    @BinanceUShelp Tickets #1196504 #887909. Binance auto reply says my address doesn’t match. Yes, my drivers license is an old address, I moved. The recent bank statement I submitted multiple times is my updated address. Fix this. Please.

  • AeonBliarn Aeon (@AeonBliarn) reported

    @binance where can I contact customer support? I think we need to have a mark on the price list so we can remember the previous price when we look at some coin before. cc @cz_binance

  • enricoGRANDA Rocky Granda (@enricoGRANDA) reported

    @ugliestduck @Haytam18755750 To which coin should we swap $*** to withdraw it to binance? It keeps on giving me error when swapping to BUSD

  • PixelWarps PixelWarps (@PixelWarps) reported

    @_RedJak @greenbean_704 That was all exchanges that were shut down with Doge not just Binance. It was a blockchain-wide issue not just certain exchanges.