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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Zoom Outage Chart 05/18/2024 04:55

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Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

  1. Sign in (31%)

    Sign in (31%)

  2. Connection (29%)

    Connection (29%)

  3. App Crashing (24%)

    App Crashing (24%)

  4. Video (8%)

    Video (8%)

  5. Multimedia (4%)

    Multimedia (4%)

  6. Messaging (4%)

    Messaging (4%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Connection
MexicoMexico City Connection
United KingdomManchester Connection
AustriaVienna Sign in
VenezuelaSan Cristóbal Sign in
MexicoCuauhtémoc Connection
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • Iffsi Iffat #StayHomeStaySafe (@Iffsi) reported

    @jacobyaudio @DanLeeAV @zoom_us Wow! I really do think this causes more segregation more ‘elitism’. To my mind it should be organic, based on the talent of the actor to convince their audience. Not for ‘me’ to play ‘me’. It narrows understanding at a time when we need to break exactly these barriers down.

  • Sparkysqwerll Sqwerll 😎 (@Sparkysqwerll) reported

    @JudgeFergusonTX @zoom_us I would have fell out my chair if you had said “It’s purrfectly ok, we can paws while you fix it meow and we can furget it happened.” 😺

  • amityf Amity Foster (@amityf) reported

    Ok, seriously, how do I get the @zoom_us cat filter? I figured out how to get the general filters but not turn myself into a cat. Help a Cat Lady out, friends.

  • amandaatrz amanda (@amandaatrz) reported

    @zoom_us pls help me i cannot log into my account i’m losing my mind 😞

  • craigball craigball (@craigball) reported

    @JudgeFergusonTX @zoom_us To be fair, it wasn’t a Zoom filter. It’s a Snapchat Snap Camera filter. Zoom’s wasn’t the problem. Furballs perhaps, but not Zoom.

  • nothinsweethere Sweet Tea (formerly Bitter) 🍹 (@nothinsweethere) reported

    @JudgeFergusonTX @zoom_us We need to know if the assistant was able to fix the filter. Please provide an update at your convenience. Also, that assistant probably needs a pay raise after today.

  • RamisOrlu Ramis Örlü (@RamisOrlu) reported

    @aliawhs The can’t even find the cat filter. @zoom_us can you help me?!

  • taekmountain l’ours (@taekmountain) reported

    @JudgeFergusonTX @zoom_us ....does he fix it?

  • JenniferWathall Dr. Jennifer Chang Wathall (@JenniferWathall) reported

    @zoom_us I love you but please fix the current bug with mac ios! I have updated ios and zoom this week and pptx as virtual background is not recording with my picture. Please fix this! Support said you are still working on thjsy🙏🙏🙏

  • arlojamrog Arlo Jamrog (@arlojamrog) reported

    @tnflnt @zoom_us @AppleSupport I have near constant bluetooth issues (apple products and not) with my MBP. Zoom adds another layer of device config in (mic, speakers) and I have resorted to just using wired headphones plugged in, like a cretin.

  • jacobyaudio Jason Jacoby (he/they) (@jacobyaudio) reported

    @Iffsi @DanLeeAV @zoom_us But that's the issue... Why should someone have to "play" gay or trans? Especially when you can get someone who has lived it. Many gay actors have "played" straight for years.

  • jameshightower James Hightower (@jameshightower) reported

    @JudgeFergusonTX @zoom_us It was wise of you to point out the filter (and help to remove it) as it would clearly give him and his case an unfair advantage.

  • NegDiscountRt NDR, the Machine in the Ghost Capital (@NegDiscountRt) reported

    @JudgeFergusonTX @zoom_us Imo there is very good reason to think that an Intergalactic Cat Conspiracy hacked into the justice system to Overthrow, Break and Mislead the justice system. I am calling for congressional hearings on this issue. Thank you, Hon. Judge.

  • WileESongdog Wile E SongDog (@WileESongdog) reported

    @JudgeFergusonTX @zoom_us No, don’t do this. We need these sort of things to keep happening to help keep us sane. Granted, that I do not look sane when I randomly start giggling because I thought about the lawyer cat video again.

  • JesseBinDC Living in a Car-Free World (@JesseBinDC) reported

    Whether potato or cat or other @zoom_us filter: no one asks why it's so hard to direct someone through all the settings to fix sound and video issues. We need a redesign of how settings in all of our apps work.

  • DLDietrich Danielle Dietrich (@DLDietrich) reported

    @InHouseSecret @JudgeFergusonTX @zoom_us I would have tears streaming down my cheeks and need to shut off my camera and mute

  • rosest80 🌹Rose 🌝 (@rosest80) reported

    @DesireeMoffitt @JudgeFergusonTX @zoom_us His eyes kill me I'm laughing so hard. My 8 yr old son said I hope he didn't get in trouble lol

  • radtayy taylor casey (@radtayy) reported

    @zoom_us why is my zoom webcam so zoomed in and i can't fix it

  • seancallanan Sean Callanan (@seancallanan) reported

    Feature requests for @zoom_us 1) please add a doorbell 🔔 when someone enters a waiting room and 2 need a method to get the attention of someone when their headphones are not working, maybe time to bring poke back👉

  • rbonini Roberto Bonini (@rbonini) reported

    @lawrencehurley The real issue here is that the meeting organisers account setting for this only applies to users in that account. Guests can still have filters. Maybe @zoom_us can resolve this?

  • tsjwaffle gimme your waffle (@tsjwaffle) reported

    @InHouseSecret @JudgeFergusonTX @zoom_us If I were the assistant trying to fix it, I’d be in hysterics

  • NegDiscountRt NDR, the Machine in the Ghost Capital (@NegDiscountRt) reported

    @JudgeFergusonTX @zoom_us Hon. Judge I am not convinced it wasn’t a cat. After all, if a cat had hacked into the hearing, they would have also probably argued that it was a filter issue. Did you try showing cat treats to your interlocutor and gauge the reaction to (eg pupil dilation, lip licking) ?

  • MegMcA Meg (@MegMcA) reported

    @JudgeFergusonTX @zoom_us “My assistant is here” Dude just get the kids in there, they’ll fix it.

  • basepaws Basepaws (@basepaws) reported

    @JudgeFergusonTX @zoom_us Judge Ferguson, if you need further evidence on this matter, @basepaws is the world leader in feline DNA testing. Our genetic report is ready in 4-6 weeks, and we'd love to help. #lawyercat

  • harootintoot Kristine Harootunian (@harootintoot) reported

    @CmonMattTHINK That’s what I settled on. Still doesn’t let me share iPad + say Google chrome. I wish I could switch between the two without unsharing/resharing. @zoom_us used to have this capability and their customer service has been unhelpful 😠.

  • ReadsVictoria Victoria (@ReadsVictoria) reported

    @JudgeFergusonTX @zoom_us Ok but was he able to fix it?

  • JenniferWathall Dr. Jennifer Chang Wathall (@JenniferWathall) reported

    @zoom_us @zoom_us please fix this bug with the new Mac ios released last week. Support had no advice on this. When you use slides as virtual background and record, your picture of yourself does not record. I record all my YouTube using this so please fix this bug 🙏 🙏

  • mattpenndotcom Matt Penn (@mattpenndotcom) reported

    @zoom_us hi Zoom HQ: I have a paid pro plan, and work in video production. I have 1gig up/down, an HD webcam, HD enabled under video settings, Group HD enabled in my plan, but only reaching 640x360 in statistics. Is there a problem or something I’m not doing?

  • Angry_Irish_313 Angry_Irishman🤬🇺🇲🇮🇪 (@Angry_Irish_313) reported

    @JudgeFergusonTX @zoom_us I just want to know how to change my appearance. I'm thinking I'm gonna have the same "issue" on my next Zoom.

  • catcherinthepi3 Andreana Rosnik, Ph.D. (@catcherinthepi3) reported

    Any Linux users having Zoom issues? TIL I'm not the only one who has to use the browser version when only a Zoom link is provided, or who sometimes has to log in 2-3 times to a mtg only to have multiple versions of me "there" already. @zoom_us plz improve Zoom for Linux users!