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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (66%)
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Online Play (20%)
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Glitches (6%)
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Matchmaking (4%)
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Game Crash (3%)
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Hacking / Cheating (%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 São Paulo |
Glitches | |
 Saint-Pierre-des-Fleurs |
Game Crash | |
 Goslar |
Matchmaking | |
 Naples |
Sign in | |
| Naples |
Sign in | |
 Macomb |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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🇵🇹 R1C4RD0 🖥️
(@R1C4RD098) reported
Dear Ubisoft Montreal, FIX YOUR ******* GAME YOU BUNCH OF INCOMPETENT, LAZY *** STUDIO EMPLOYERS. HOW CAN YOU RELEASE A PATCH WHERE WE GET 0 RENOWN AND 0 XP FOR PLAYING YOU GAME?!!! WE ARE IN 2021 AND UNDERGRADUATES COULD MAKE GAMES WITH LESS BUGS. GET YOUR **** TOGETHER
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John Smith
(@poggleduser) reported
@Ubisoft @CCOCAS2 Wish you would spend time fixing your server degradation issue so I could activate my game instead of messing around
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Alecfisher
(@alecfisher01) reported
@Hart01k @zironicdk @Ubisoft Do you have two factor authentication set up? I’ve had that same issue then I set up two factor ad never had the issue again.
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Vaibhav Vishnu Patil
(@VaibhavVishnuP2) reported
@PatrickEHarris Just follow the troubleshooting procedure mentioned on the Ubisoft's website that also helps. Because 1st I had the login issue, then i figured it out from youtube and then I had game downloading issue that fixed from Ubisoft support page.
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Tony Miller
(@OkieTony34) reported
@ztlaidlaw The channels allow you to bundle your other subscriptions into the service and could make Luna a one stop shop. If companies do like Ubisoft has you could have one place where you can access all your subscriptions and then still buy games a la carte through Amazon.
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🐝Guy With Bad Tastes 🐝
(@_Ryanmiller70) reported
@LonelyGoomba I just can't get excited for anything with Activision or Ubisoft's names on it. As much as I love Spyro, Crash, and Rayman, I just can't buy the games while knowing that money is going to incredibly ****** people and not the hardworking devs that deserve it more.
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CCOCAS
(@CCOCAS2) reported
@nathanmcgough51 @Ubisoft Because is 1 used abandoned bike with some mechanical problems...
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Coastal_Compound
(@CompoundCoastal) reported
3) It seems much more likely that they may participate in seed funding of projects (like ubisoft has already) rather than face the wrath of the SEC by selling securities. The red tape for a major gaming industry leader to issue a security sounds like a major deterrent.
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Son Of Sam
(@Princeo76258533) reported
@Ubisoft When will Valhalla's Broken Stealth be fixed?
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PhoenixHorizon
(@PhoenixHorizon4) reported
@UbisoftSupport Far cry 3 still crashes and saying Ubisoft connect server issues are resolving while we play the game.
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Donk
(@ThaSwampDonkey) reported
Lost everything on that river raid due to that bug. Jesus @Ubisoft fix your games.
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CCOCAS
(@CCOCAS2) reported
@walkerlloyd75 @Lord_Negatron @Ubisoft Is your problem, just that you don't like the game OK is your taste but don't talk STEEP is bad game because is really cool game you just need learn to have fun
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vpxez
(@Braydenpearce4) reported
@Rainbow6Game Ubisoft fix the blitz hip fire glitch
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Jamal The Fool
(@SussedEmo) reported
@Sora4Smash2 I never got that about some people, they want Ubisoft or Activision to be held accountable but still demand Crash/Rayman for Smash Bros
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Son Of Sam
(@Princeo76258533) reported
@Ubisoft @CCOCAS2 When will Valhalla's Broken Stealth be fixed?
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SillyGustavo
(@SillyGustavo1) reported
@Ubisoft @Rainbow6Game fix your damn tk system
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Sean
(@The_K_Train_84) reported
@Ubisoft you have the worst customer service I have ever seen in my life. FYI.
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Kameron Miller
(@Kameron73945941) reported
@R6Extraction @Ubisoft Forget about extraction. Dokkabi is almost as usless as blackbeard. Her smg12 has too much recoil and a low ammo count. Her frags got taken away. Her 1x sights for her dmr are gone. She lost her C75 auto. And the Bosg isnt very reliable. But she. Has an elite skin. Please fix ubi
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Alexis Taylor
(@alexis_taylor92) reported
@Ubisoft I finally got it installed and now it launched once. I closed out, and now when I try to launch it it just instantly crashes. My computer can play Far Cry 5 with no problem but this game can't even launch.
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Saitama-sensei
(@diogosa615) reported
@Ubisoft how can you not understand how bad R6 is right now... instead of fixing problems and actually make the game enjoyable, you think of making a new menu/ui for the main menu.... 0 ******* idea of what being a game dev means, your game is **** and you should feel awful
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Ph1llySp0rts89
(@sp0rts89) reported
@Rainbow6Game Ubisoft cant do anything correct. just like EA. money hungry for battle pass but servers are junk all the time. people cheat all the time. fix your game. you guys are lazy
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- 🖌 Felix, the lazy one 🥐 -
(@bigFloofyFelix) reported
How does ubisoft do to add bugs every season seriously ?! 3 seasons ago, game would kick me out of a ranked game and i couldnt join back. Last season sometimes you'd have mouse movement deactivated, needed to restart the game to fix And now i have no hud elements Seriously WTF
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Troop3r
(@PaRa_Troop3r) reported
@Ubisoft fix your servers before letting free downloads play the game. Your ruining it for everyone.
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Risk
(@AH64ApacheR6) reported
@R6S_Divine @Rainbow6Game A buyout isn’t a loophole. I have faith in the dev team now, the UI changes show that they are invested into the future of the game. You gotta build a foundation. The biggest issue on Ubisoft’s side is that don’t do IP or hardware bans
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Conner Isaacs
(@conneri00) reported
@UbisoftSupport For anyone who's having trouble with the download still, try downloading from Ubisoft's website directly, otherwise it might open multiple Facebook tabs that don't do anything.
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🇵🇹 R1C4RD0 🖥️
(@R1C4RD098) reported
Dear @Ubisoft, FIX YOUR ******* GAME YOU BUNCH OF INCOMPETENT *****. HOW CAN YOU RELEASE A PATCH WHERE WE GET 0 RENOWN,0 XP AND 0 BP POINTS (WITH BOOSTER) FOR PLAYING YOU GAME?!!! WE'RE IN 2021 AND UNDERGRADUATES COULD MAKE GAMES WITH LESS BUGS. GET YOUR **** TOGETHER
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Massimo Suino
(@MassimoSuino) reported
@UbisoftSupport No you haven't. I'm still getting the same "A Ubisoft service is currently unavailable" error message when I try to log into my account. Which means I am unable to activate my Far Cry 3 copy. It's been two days like this, and I've tried uninstalling and reinstalling.
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Connor 🏴
(@betterplayeerrr) reported
**** off ubisoft 3rd world country **** freaks lost my final placement where I would have placed diamond and got me a 2 hour ban u obese useless tramps fix the ******* game get new devs and servers.
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Justin Gonzalez
(@SuperJustinG) reported
@Ubisoft so the newest glitch in AC Valhalla keeps resetting my ship to its default look anytime I fast travel to a dock. I just want to raid in my beautiful long boat that looks like the Jackdaw :(
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theresa, JD
(@shimulacra) reported
@yearinla yess i want it, but it's only on sale on the ubisoft store rn and i'm scared it won't be compatible with my steam-bought base game bc i read about issues