Ring

Is Ring down?

No problems detected

If you are having issues, please submit a report below.

Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Problems in the last 24 hours

The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ring Outage Chart 05/18/2024 09:15

At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

  1. Online Features (33%)

    Online Features (33%)

  2. Device Failure (24%)

    Device Failure (24%)

  3. App Crashing (17%)

    App Crashing (17%)

  4. Sign in (14%)

    Sign in (14%)

  5. Website Down (11%)

    Website Down (11%)

  6. Errors (2%)

    Errors (2%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomEltham Device Failure
United StatesDallas Online Features
United StatesFort Mill Device Failure
NetherlandsAmsterdam App Crashing
NetherlandsAmsterdam Sign in
NetherlandsAmsterdam App Crashing
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • mll0628 Marc LeBlanc (@mll0628) reported

    @ring I'm not able to sign into the mobile app from any of my devices. Is there a problem?

  • JaronUlrich Jaron Ulrich (@JaronUlrich) reported

    Hey @ring; is your phone down? Trying to call 1-800-656-1918 for tech support and its not working. Thanks!

  • houstonbombera Michelle Texas Belle (@houstonbombera) reported

    @ring Your phone number isn't working. Chat isn't working. App isn't working. No way to contact help.

  • DannyLove198 🖤🖤Danny Love🖤🖤 (@DannyLove198) reported from Rugeley, England

    @ring can’t log in been trying to the past hour is ring down!! 🤨🤔

  • PaulRobertNicol Paulypops (@PaulRobertNicol) reported

    @ring I've had my doorbell less than a week and its stopped working. Also, I could never link chimes to it. Can someone help please #ring #ringdoorbell

  • brockmeaux Brock Meaux (@brockmeaux) reported

    @sready78 @ring Having the same problem. Was fine, then suddenly not. And I’m not able to reset and set it up again.

  • TheMilkman2015 Julius (@TheMilkman2015) reported

    @alexgeorgina_ @ring Check the server status...they have issues

  • RidinDaWooTrain Derek Woo (@RidinDaWooTrain) reported

    Help me @ring - I can’t get I my doorbell and can’t login through any of your apps or website. Is there an issue?

  • FavComplainer YouComplain TooMuch (@FavComplainer) reported

    @ring Are you having an outage? My devices are doing crazy!

  • StephSkylove Stephanie (@StephSkylove) reported

    @DanHewitt_ @ring Their entire system and servers are down on the highest crime weekend of the ******* year. SUPER GLAD I spent $1600 on a system for this.

  • Heddy_Nazario Heddy (@Heddy_Nazario) reported

    @ring what is going on with the customer service number not working 1-800-656-1918 & WiFi issues today?

  • SPEEDLEE34 LEE LEWIS (@SPEEDLEE34) reported

    @ring anyone having issues, my sign on for all users not working

  • Russthom84 Russell Thomas (@Russthom84) reported

    I'm locked out of my account and your call centre isn't accepting calls. Are services down? @ring

  • TheTaskVA TheTaskVA (@TheTaskVA) reported

    @ring @amazon Ring app is down, as is the website. Just noticed Cloud Cam app is down too, but devices are working?? - still getting notifications and seeing the screenshot

  • madisonsq05 Madison the Rottie. 🐾🐶🏁🏍 (@madisonsq05) reported

    @DanHewitt_ @ring Ring down everywhere. Have they been Hacked!? Some say so.

  • sadmetsfan31 Uncle Stevie (@sadmetsfan31) reported

    @ring are you aware your phone lines in US are down? Cannot connect my device to wifi.

  • Curves_el_masri IG: 0fucks_togive_ (@Curves_el_masri) reported

    Imagine spending stupid amounts of money on a @ring doorbell just for it to not work. imagine then calling them and the phone won’t ring! Then imagine going on their own site to live chat and it doesn’t connect to anyone then kicks you off the chat WTF!!!!!!

  • shariqaarif Shariq Arif (@shariqaarif) reported

    @ring with the outage, is my house still being monitored and are the cameras still recording? Even my door and window sensors were not working this morning even though they work on Zwave. I know your team is working on it so please don’t give a generic response.

  • Kermelloni Kermel (@Kermelloni) reported

    @ring My app hasn't been working for three days. I see it's an issue with others per Play Store reviews. Is the issue being addressed?

  • drumdork1952 Dewey Wise (@drumdork1952) reported

    @ring is ring down?

  • brian_perks Brian Perkins (@brian_perks) reported

    @ring my app has been down all day, I uninstalled the app and now can’t even get back into my account. I pay for this service and it’s not working at all. I’ve had nothing but issues with your service.

  • TutenStella Stella M. Tuten, Realtor (@TutenStella) reported

    @ring are your systems down? I cannot access any of my cameras at any of my locations and the phone number is not working

  • RtHonWotsitFace Rt_Hon_Wotsit_Face (@RtHonWotsitFace) reported

    @ring hi I’m trying to setup a new device and it says the operation could not be completed ring error 503. I try to sign in online and it won’t let me sign in. What’s going on?

  • Lisa72625938 🥰🥰🥰🥰🥰 (@Lisa72625938) reported

    @DanHewitt_ @ring Yes mines not working at all

  • walkermac Lynda Jennings (@walkermac) reported

    @ring is there a ring outage? Whats up #Ring?

  • bicyclingbarber Alan (@bicyclingbarber) reported

    @ring I know your app is down. I am checking the status page. Specifically, is the alarm itself functional now. I am not asking about the app. I want to know is my alarm functional. Thank you.

  • EmmaLJamieson Emma Jamieson (@EmmaLJamieson) reported

    @ring Good afternoon, I've been unable to access my account this afternoon. Everytime I try to log back in and verify, it displays an error that 'something has gone wrong' I'd appreciate some help, please. Emma

  • raffag9886 Abdul G Mahomed (@raffag9886) reported

    @DanHewitt_ @ring Yes! No live view. Just says streaming error

  • amandaberthot Amanda Berthot 💙 (@amandaberthot) reported

    @jhellyer312 @ring @ring -- help? Answers? Eta?

  • gonnella Pete (@gonnella) reported

    @potts000 @ring Same issue, both doorbell connected to wifi but I am guessing their gateway is down.