Optus Outage Report in Central Coast, Gosford Shire, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Central Coast, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Central Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (56%)
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Phone (22%)
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Wi-fi (9%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Central Coast, Gosford Shire, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
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 Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
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| Sydney |
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| Sydney |
Community Discussion
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Optus Issues Reports Near Central Coast, State of New South Wales
Latest outage, problems and issue reports in Central Coast and nearby locations:
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Illmatic
(@JohnByName) reported
from
Sydney, State of New South Wales
NBN outage in Stanmore NSW @Optus
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@royfrancisbrown @ssharwood @NBN_Australia @Telstra I thought they acquired it, then realised what a steaming pile of crap it was, and decided not to bother using it. Optus and Telstra cable largely shadowed each other anyway. No point having both for the majority of locations.
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Sidney Transport
(@atmokineticist) reported
from
Sydney, State of New South Wales
@Optus for the second time in as many weeks, can you please respond to my DM about an outage.
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Steve King
(@steveathon) reported
from
Sydney, State of New South Wales
@leisa @sherifmansour @Telstra @Optus @teltra As a long time customer of both - it's hard to split the difference sometimes. Both treat new customers far better than existing ones.
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Sean Romer
(@SeanRomer) reported
from
Sydney, State of New South Wales
@Optus 2 hours on the phone and still no resolution. Have DM'd you but no response either. 3rd day without internet.
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Patrick Boland
(@mrbolano) reported
from
Sydney, State of New South Wales
@Optus our cable service is down in Marrickville. Can’t get onto the help line and two people trying to work from home with two kids trying to school from home! Help!
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Deb Kasmar
(@debkasmar) reported
from
Sydney, State of New South Wales
@MarkTramby @Optus @FOXTEL_Help Their (Foxtel) response time to questions is sooooo bad
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Carina
(@MissCari) reported
from
Sydney, State of New South Wales
Just signed up to #Optus. Receive product, need help installing/starting up said product. On phone placed on hold for an HOUR and a HALF only to be told there's no one who can help me and to hang up. App doesn't open up past pending screen. Not a good first impression here.
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Ben Cousins
(@s3_gunzel) reported
from
Sydney, State of New South Wales
The @optus live chat experience is far and above the worst I’ve ever dealt with. I just want to activate a SIM card for pity sake.
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Daniel Phipps
(@danielphippsaus) reported
from
Sydney, State of New South Wales
@Optus Yes I have as well done quite in-depth troubleshooting. Speeds are terrible.
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Daniel Phipps
(@danielphippsaus) reported
from
Sydney, State of New South Wales
@Optus Speed retuned to normal today, so it was an Optus issue.
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SKYLXRK’s at least a C+!
(@skylxrksays) reported
from
Sydney, State of New South Wales
@joshh_dp In recent years I’ve gone Optus > Telstra > Voda and I can say that at least Optus tried to come up with compromises whereas Telstra basically told me to suck it up. I haven’t had to seek support from Voda yet.
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Mikey
(@MikeyAnania) reported
from
Sydney, State of New South Wales
@Optus get your tech support together.... not taking calls so directed to chat. Message chat and still waiting 15mins for a response to anything
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Sean Romer
(@SeanRomer) reported
from
Sydney, State of New South Wales
@simone_punch @Optus Same here. I got a generic response via DM and then nothing. No help whatsoever.
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Nawaz Shah
(@nawaz_shahh) reported
from
Sydney, State of New South Wales
@LawyerAdamHouda @Optus Just they need to earn money no more good service left in @Optus
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Παναγι🔮τι Πολίτης
(@PeterPolites) reported
from
Sydney, State of New South Wales
@Gh_habo @LawyerAdamHouda @Optus My broadband down for 10 days
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Stand & Deliver!
(@RealDomRomeo) reported
from
Sydney, State of New South Wales
@adambspencer See, when I was with optus it’d be a few times every hour. Now, I understand, the system is under duress; even in our house, there’s six people viewing, streaming listening. But it’s not as bad now as it used to be. (With Aussie Broadband now.)
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Alex Dennis🏳️🌈🇦🇺
(@miracleboi) reported
from
Sydney, State of New South Wales
@s3_gunzel @Optus Think it's closed temporarily due to staffing issues with their call centre being overwhelmed atm
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Deb Kasmar
(@debkasmar) reported
from
Sydney, State of New South Wales
Can’t get through by phone so tweeting to advise an outage in Frenchs Forest 2086 @Optus
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Malinda Gray
(@FreelyVivacious) reported
from
Sydney, State of New South Wales
@Optus every second of my calls keep failing. I have full service, I don’t understand what is happening.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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CandyKay 🍬
(@RealCandyKay) reported
Even though not the outcome I was hoping for @Telstra just provided me the best customer service over the last 3 business days than Optus ever has over the last 10 years. I had 3 calls and 2 emails to check in letting me know how everything was going.
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Fearless Friend
(@newcastleboyy) reported
@thegrumpypoof @Telstra Pete, when I had problems with my iPhone X in 2018, Optus retail were absolutely hopeless and told me a pack of lies. I took it to the manufacturer at the Apple store at Charlestown & they couldn’t have been more helpful. They replaced the phone with a like-new model
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ShitFuckery
(@ShitFuckery1) reported
When you let customer service become this bad Optus When without total control You become a "yesterday" business/ When that business feels so arrogant that it owns, those are the days we come in We do come in. Your days are numbered/\\\// Optus, you are finished
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Cletis Carr
(@cletiscarr) reported
@kentparktweet @VodafoneAU a while back, I had #OPTUS advise of "minor upgrades"on a particular day. turned into two weeks of total interruptions, and up/down speeds worse than dial-up.
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Taylor Morgan
(@taylorannmorgan) reported
@Optus I’m being charged for two seperate phone plans at the same time! I’ve spent hours trying to contact your support for 3 months now. Getting threats to disconnect me when you’re literally stealing money from me.
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Paul W
(@wakey74) reported
@Optus having major nbn issues since Saturday. Even with a case open can't get any support
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caciocavallo
(@favaloresposa) reported
@kentparktweet @VodafoneAU We changed to IINET after years of problems with OPTUS. So far (2 years) not one single issue, better speed and if you do have a problem there is a human on the line.
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Paul W
(@wakey74) reported
@Optus As someone who deals with Optus as a business customer I will be now advising management to leave Optus as there is no customer service and guarantee that their business will not suffer the same
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busted bunny
(@busted_bunny) reported
@Optus can someone please contact warehouse to dispatch ref 340761778A; your customer service is abysmal, TIO next stop...
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Tom Zaunmayr
(@Zaunny) reported
from
Derby, State of Western Australia
Day 2: how any business happens in Derby is beyond me, truly the worst reception in an established town I have experienced. Telstra, Optus, Govt etc should be offering free service until they fix this mess.