iTunes

Is iTunes down?

No problems detected

If you are having issues, please submit a report below.

iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 05/18/2024 08:25

At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Playback Issues (60%)

    Playback Issues (60%)

  2. Sign in (40%)

    Sign in (40%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BelgiumHuy Playback Issues
MexicoXalapa de Enríquez Playback Issues
United StatesDes Plaines Sign in
FranceSélestat Playback Issues
EcuadorGuayaquil Sign in
CanadaKirkland Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • JPiper87 Piper (@JPiper87) reported

    @DinoD7 Hey dino. Are there any free windows apps that can repair my iphone 13 pro max? I'm stuck on recovery and can't get out. Tried everything :( Keep getting 2003 error on itunes. Please help.

  • Ziggy_Daddy ZiggyDaddy™🏳️‍🌈✊🏿🌊🎶 (@Ziggy_Daddy) reported

    It is completely unacceptable that a company like @Apple would allow such a terrible app like @iTunes to be continuously horrible, given that @AppleMusic is such a great streaming service.

  • RoleplayRetcon Roleplay Retcon is remaking Valerian (2017) (@RoleplayRetcon) reported

    Will some sweet person show us how Roleplay Retcon is displaying on Apple Podcasts/iTunes? We've had issues before and have no way of checking because we don't have Apple devices.

  • ImReadyPodcast Captain Eric (@ImReadyPodcast) reported

    @LSMark_ @paramountplus Please hire me to suss this among many other sorting issues out. I can send in my iTunes as a resume.

  • rexeverything_ Rex Everything support the RMT (@rexeverything_) reported

    @buckybarnes2k14 If it is any help, I use an app called 'I Am Sober' from itunes. the basic version is free, sends you reminders in the morning and evening, & lets you track how much money you've saved. I didn't stop completely, but have massively cut down

  • coreylosco RickRoller (@coreylosco) reported

    @AppleSupport I been trying forever for you ITunes Twitter account to please get the rights back for the catalog of Atheist albums put back on the service. It’s terrible that it’s been removed, please try and see what can be done, thank you…

  • ________Bhaskar Bhaskar (@________Bhaskar) reported

    Stupid ITunes not working on windows , I lost my data

  • KrisHolt1 Kris Holt is hot, and you can quote him on that (@KrisHolt1) reported

    @Apple, do you remember when iTunes used to be amazing, and then you ****** it up by moving to a subscription service? Because I remember.

  • beitfamiIy @ 17TH ANNI ♪ (@beitfamiIy) reported

    @Kyun_VampireBoy you dont need a japanese credit card!! its just like making purchases in the games- you need a japanese itunes gift card to load up funds on your account but thats really really easy to do so its not a problem!!

  • 3rdstreetjazz Mark Sutton (@3rdstreetjazz) reported

    @Lizzs_Lockeroom I just paid $4.99 for it on iTunes and I watched it for the 1st time by myself on my big screen, so I was able to actually watch it with no distractions and Prince please forgive me for what I’m about to say, but the acting on that movie was terrible. OMG!

  • battle810 Brad Fields (@battle810) reported

    @AppleSupport defective itunes program running windows 11 ran diagnostic ipod support service is not installed itunes helper not running i have an iphone and would like to save the music from phone to my computer, so how do i do it?

  • ZDP189 Dan K (@ZDP189) reported

    @hackaday Once I heard a wail and the sound of my wife banging her head on her desk. An Apple "GeNiUs" fold her she could fix her phone's long running iTunes sync problem by doing what amounted to a factory reset, "but do it at home, not in the store". Years' kids photos wiped gone forever

  • monkeymatt02 m@y (@monkeymatt02) reported

    @KariLake @johnrich hello kari, this tweet is wrong, the song isn’t charting on apple music at all. it IS number 1 on US itunes charts, which is a different software than Apple Music which is a paid streaming service. I’d expect a wannabe elected official would notice a difference that simple

  • Altavistagoogle Altavistagoogle🇨🇦 (@Altavistagoogle) reported

    @admirablejas_ That’s the entire reason for the existence of iTunes/Apple TV launched in January 2001. You might be thinking of Apple TV+. Scroll down to the Channels section in the free Apple TV app.

  • cyjvk ‎ً (@cyjvk) reported

    @minjiual i dont hv itunes thats d problem 😭

  • cmk0202 Chase King (@cmk0202) reported

    @thatsdax I need your Still Dre remix on #itunes man!…it kills@me in a no service zone and it starts to buffer on YouTube 😫😫😫

  • DetectiveFury 🕵🏿‍♂️🐝 DetectiveFury🐝 🕵🏿‍♂️ (@DetectiveFury) reported

    @Katsurote Mannn if JP wasn’t such a pain to purchase things from the shop I def would’ve folded and got the link level keys But the fact I gotta get iTunes cards and sometimes wait / think of my terrible decision gets me

  • Destroyer__13 Destroyer13 (@Destroyer__13) reported

    @SuperHyperSpaz Sometimes iTunes can give you problems grrrr! But I have to put up with it because I’m in areas with no wifi quite often. Also I hate subscriptions.

  • john_w_kennedy John W Kennedy (@john_w_kennedy) reported

    @ErnestBorgTen @FurnByJonathan @straczynski Apple TV is a streaming receiver, like a Fire Stick. Apple TV+ is a streaming service, like Hulu. iTunes is a download market.

  • jarellf J100.eth (@jarellf) reported

    A new app for cardinals fans. You can login and see where Kyler is on his 4 hour homework requirement. Send notes of encouragement and even help! Available on iTunes soon.

  • lexsamoneee 🫶🏽 (@lexsamoneee) reported

    hot sh fell to #102 on iTunes & #75 on Apple Music y'all got bigger problems 🌚 why y'all over here?

  • luv4rhobi 스트레이 키즈 (@luv4rhobi) reported

    @vmas @Stray_Kids of course, who have managed to be the first artist of 2022 to make an itunes all kill, and have the first album of 2022 debut straight to the billboard 200. they have broken many records this year and deserve to be there. you won’t be disappointed

  • faryl The Fearless Blogger (@faryl) reported

    @lindsayagraham I have to say though - while the content is worth every penny (plus I like to support you guys), the user experience is terrible & there’s no support when there are issues. The app only works about half the times I try & most times iTunes says the content is unavailable 😕

  • JPiper87 Piper (@JPiper87) reported

    @FCE365 @OdysseyTeam_ Are there any free windows apps that can repair my iphone 13 pro max? I'm stuck on recovery and can't get out. Tried everything :( Keep getting 2003 error on itunes. Please help.

  • nota_pig1 Nota (@nota_pig1) reported

    I enjoy wen YT forced me to update the app, & the I have to go through a bunch of iCloud & ITunes account & password stuff w/ Pappa to sort it out since I couldn’t sign in & after an hour of trying the layout is uglier & the notif button is in such an inconveniencing spot

  • pnunez48 Peg O. Ramavich 🏳️‍🌈🏳️‍⚧️ (@pnunez48) reported

    @MonsterVetArt @AppleMusic @iTunes They did? I still use iTunes and download it on my iPod, so I haven’t noticed. I wonder if I have this issue and didn’t realize it.

  • kalgunmu second generation grandpa ⁷ (@kalgunmu) reported

    Hey followers under 25 just a weird question: 1) how many songs do you have on your computer/iTunes library/whatever ******* music program that isn’t a streaming service

  • DrGeekthumb Marc J (@DrGeekthumb) reported

    Has anyone else had issues connecting their iphone to iTunes on Win 10? Seems like I've tried everything @AppleSupport site suggests but it's just not showing.

  • Bjoorr Arisen Dio (@Bjoorr) reported

    @JustDaiIchi No, just download the apk or login to US itunes.

  • mattcall1989 Matthew L Callaghan (@mattcall1989) reported

    @BigJohnnyArcher Just thinking do we buy avatar on iTunes now in HD for a potential free upgrade to 4k down the line?