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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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E-mail (41%)
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Hosting (31%)
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Domains (19%)
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Cloud Services (9%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Staten Island |
Hosting | |
 Jaú |
||
| Melissa |
Domains | |
| Brasília |
Domains | |
| San Jose |
Domains | |
| Highlands Ranch |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Randy/WCGComics • Inkpot Award 2018 SDCC
(@randywcgcomics) reported
@HGSupport I’ve twice called your support line (including today and yesterday) and have not received any return call even though the system said it was around a 10 minute turnaround time. I’ve also been on an open hold on your line for past 26 mins that was supposed to be 8 mins
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Juan José Saldaña
(@saldana8307) reported
@hither2forlorn @HostGator I have until tonight, my customer sent me a notification that they are not working with me anymore.
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Yum Or Yuck? Ⓥ
(@IsItYumOrYuck) reported
@HostGator 1. Are we potentially looking at weeks of email not working? 2. Can Hostgator still be defined as a hosting provider if they don't provide a functioning email service? 3. Shouldn't you at least get rid of the "99.9% uptime guarantee" from your homepage?
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lagarto
(@chacaldelasado) reported
@HGSupport @KitchenerTesla @tekchic is there any official statement because hostgator is having problems? I've been 3 days with more than 30 domains without mail and nothing has been reported about it
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NodeSpace Hosting
(@NodeSpace) reported
@DamonLJacobs @profitsinyards @HostGator There are lots of great hosts out there that are overshadowed by bad providers like this and they give us a bad name. I hope you find a good one! And if you're still looking, feel free to add us to your list!
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L.M.
(@luisman75) reported
@mhalavo @HostGator I am already transferring my domain and hosting to another provider. @Hostgator is still not fixing the problems and we can't depend on them to work. Another options: A2Host, Dreamhost...
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SpecDiver642
(@KrisVala) reported
@HGSupport Been trying to get hold of anyone in support for 2 days. My sites are down, and my email is down.
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Juan José Saldaña
(@saldana8307) reported
@Benitez2Ines @HGSupport @theadversary_ I am losing my main customer!!
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Robin Stevenson
(@robin_stevenson) reported
@HostGator Not just emails- my website is down. When will this be fixed- any idea of timeline?
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David Hammond
(@MarketingwTHG) reported
@HostGator Help. Your outages are really hurting my small business…. 😢
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Smart eDesigners
(@SmarteDesigners) reported
@HostGator How about this issue now ? Resolved ?
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Syneidesis
(@MagoDuende) reported
@santiagomc1210 @HostGator Better call by phone! Chat sucks these days, I guess it is related to their outage too
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Jordan
(@JIHVD) reported
Is @HostGator down? @HGSupport
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Shoaib Hussain
(@shoaibhussain) reported
@profitsinyards @HostGator Same for everyone the past two weeks that’s why changed hosting of few websites out of hostgator. Will move other websites too if not fixed soon! Websites not loading and emails not working!
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rtomas.lens
(@GuiaAkashico) reported
Emails from @HostGator are not working since last Friday. Yes, 6 days without emails and no answers from the company.
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adam ybarra
(@adamtybarra) reported
My webpage has been sporadically down this week and no access to emails. I’m giving @HostGator the benefit of my doubts …so @HostGator please give more updates. This is 2022 and customers feel better when we are heard.
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SupaWebHosting
(@SupaWebHosting) reported
@HostGator Fix your email issues
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Shari Morehead
(@tekchic) reported
@robertwmcguire @HostGator It is. I use hostgator to forward my email to gmail and I either get them 7-9 hours later, or not at all. Been having to use the portal on hostgator to check my email w/their awful horde client to see if I'm missing something (and I am - no order confirmations etc)
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King of Car Rentals
(@Kingofcarrental) reported
@HostGator a week straight of gateway issues delaying my business email, it’s costing me money and you can’t get this fixed. You guys are terrible.
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Billie Jo Bialorucki
(@bjbialorucki) reported
@HostGator THIS IS OUT OF HAND. GET IT TOGETHER. ANYONE USING YOUR SERVER IS LOSING MONEY!!!! And we’re all still paying for ****** service.
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SpecDiver642
(@KrisVala) reported
@HostGator My sites are down as well, not just emails. Can't get hold of anyone in support. You guys were moving data centers, looks like that's a big fail.
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Randy/WCGComics • Inkpot Award 2018 SDCC
(@randywcgcomics) reported
@HGSupport Thanks. But I simply need assistance in migrating a WordPress subdomain into the main account so that it becomes my new default website. I guess I'll try again when things calm down. The phone line mentioned some ongoing systems issue, I have not seen any problems on my end.
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Robert Boosted 2X McGuire
(@robertwmcguire) reported
@HostGator Is anyone aware if this issue is also affecting email forwarding or is it possible I have a separate issue going on?
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Juan José Saldaña
(@saldana8307) reported
@tonihammer @HostGator I am searching how to migrate te email service
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NodeSpace Hosting
(@NodeSpace) reported
@aaronsilverman @HostGator We can definitely help with that! Downtime the last month? 0!
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Fred Bistici
(@FredBistici) reported
@Rogers Although my internet service is up, there are still routing issues. I can't reach services on the Cogeco network, on the Hostgator network and parts of the Microsoft network, just to name a few. A complete blunder on Rogers' part.
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Juan José Saldaña
(@saldana8307) reported
@KingToledo @HostGator You are not, we have a week with the issue. Lossing my customers.
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SpecDiver642
(@KrisVala) reported
@HostGator It's not just emails. My sis are down too, and I can't get hold of anyone in support. Horrible.
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King of Car Rentals
(@Kingofcarrental) reported
@HostGator It’s been 7 days! Not 2 hours lol. Awful!
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Loktar 🇺🇸
(@loktar00) reported
@HGSupport @HostGator Your account for some reason shows up as additional replies that may be sensitive just fyi, Ill make a ticket in the morning last modified date on the directories is 6/29/22 so thinking permissions were messed up during the migration. I imagine that's why many have down sites