Is HBO Max down?
Problems detected
Users are reporting problems related to: sign in, buffering and crashing.
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 04: Problems at HBO Max
HBO Max is having issues since 06:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
-
Sign in (45%)
-
Buffering (28%)
-
Crashing (13%)
-
Playback Issues (12%)
-
Video Quality (2%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Port Saint Lucie |
Playback Issues | |
| Newnan |
Sign in | |
| Woodbridge |
Sign in | |
| Potsdam |
Buffering | |
| Auburn |
Playback Issues | |
| Pittsburgh |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
-
James Guerrero
(@njxguerrero0805) reported
@HBOMaxHelp Ok, just sent the most recent error message
-
EDWARD JOSEPH LIU
(@EdwardjLiu) reported
@HBOMaxHelp Dear intern, On my first day of work, I took a nap during a lunch time. When I woke up, the manager saw me. Where have you been? We've been looking for you. I said, oh, sorry let me go back to work. He said, you should go home first, you slept for more than 24 hour. 🥺
-
Carolynn😷♥️🇺🇸🏳️🌈✊🏿💉
(@CarolynnFink88) reported
@HBOMaxHelp Ok but not sure you can help
-
Rob Majteles
(@treehcapital) reported
Why is @hbomax streaming quality so very awful? Seems impossible in this day and age to be so very bad at this?
-
Maury Brovich
(@Maury_Brovich) reported
@hbomax if you want your app to never work right and stop loading the show as you're watching it every fking time, this is the app for you!!
-
Terri
(@TerriLou1978) reported
@Supermansings @hbomax I watched it the other day and it was time I can never get back. Awful.
-
future ptm main
(@jamersconcarne) reported
@hbomax Fix your player
-
pmendir
(@pmendir) reported
@HBOMaxHelp Everything is up to date. It’s not my network, this would most likely be an app issue. Did you try to reproduce it?
-
E R I K A
(@kekatron) reported
Dear @hbomax (well, in Asia, it's still HBO Go), fix the damn UI!!!!! It's not appealing at all and response is sloooooowwwwwww. You have nice shows but we can't see it because it's like navigating to a pirated stream site.
-
Zara
(@pinktrizaratops) reported
@hbomax please FIX THE CAPTIONS. All of your shows are messed up, requiring multiple restarts to try to sync the captions up. The deaf and HoH deserve to enjoy HBO as well, and right now it’s very very difficult
-
Trustnonebuthebagひ💰
(@_LILZ215) reported
@hbomax Fix your app.
-
🔞 ✪ 5-ISH (Art!) Comms closed! 5/5
(@5_ish) reported
Holy **** did they actually update and fix @hbomax app on Roku? I can actually browse, EVEN PLAY SOMETHING without it crashing? Am I dead???
-
SlickaBitch
(@KeisterBunnies) reported
@hbomax Maybe you guys should concentrate on improving your platforms work ability because it is god awful. Try rewinding a movie while you’re watching it and enjoy the five minutes of hell. @hbomax
-
SlickaBitch
(@KeisterBunnies) reported
@hbomax Maybe you guys should concentrate on improving your platforms work ability because it is god awful. Try rewind bang a movie while you’re watching it and enjoy the five minutes of hell. @hbomax
-
frankie 🍄🌷
(@frankssiiee) reported
@hbomax you have a lot of bugs i can’t watch a movie without it messing up i’m gonna have a crap attack PLEASE FIX YOUR BUGS
-
Jake
(@OuijaBored__) reported
@hbomax your ps5 app is TRASH keeps closing and saying “oops something went wrong” every 25 minutes or so. Fix your product
-
Jacob Sawyer
(@SionisSawyer) reported
@JamesGunn @hbomax @DCpeacemaker Do you know how it will be streamed or shown in the UK, worst part about not having HBO Max is trying to track down where everything ends up
-
Ori Gami aka Jan Keough
(@OriGamiFreePoem) reported
@hbomax What a horrible award mistake. Awful performance
-
JFTVPR
(@psychoactive913) reported
@hbomax you guys really need to work on your app. Logs me out of my account on PS4 when I switch in between apps, won’t let me press play or pause or exit a show on my ROKU. Great content but shittiest app. #getittogether
-
Rob 🇺🇸
(@Vote2022_) reported
@hbomax HBO has the worst app layout, just shows the name of the title and no description. When I hover over a title, tell me what the damn movie or show is about.. Just like Netflix does and maybe give me a quick preview. @hbomax @HBO
-
Lilah Jagger
(@LilahJagger) reported
@analeyesr Same with @AppleTV and @hbomax and my internet is just fine. Disney+ and Netflix has no issues. Takes me 3 hrs to watch 1 episode of See or Titans. Going to cancel them both.
-
Corey in the House
(@corey777steward) reported
@HBOMaxHelp I’m sorry for the rudeness. But it’s a roku. It’s been up to date, and I even uninstalled and reinstalled The app and it keeps crashing. My internet is fine and other devices have the same problem.
-
꧁ ༒ diego ༒꧂
(@bacardiego_) reported
@hbomax fix ur platform pls this is getting annoying
-
White
(@Mrzwhite13) reported
@hbomax She caused hbomax app to crash on finale!!
-
Corey in the House
(@corey777steward) reported
@hbomax how about y’all fix the crashing that happens so very often?
-
Kelly Davis
(@davispr) reported
@HBOMaxHelp I accidentally mistyped my own email address while signing up for an account and can’t figure out how to change it. Help?
-
Mark
(@DexterCalvin817) reported
@HBOMaxHelp fix the app! You can see all over Twitter that your app is the problem. I’ve re-downloaded it and it still sucks. Constantly just spinning. What will it take for you to fix it?!?!
-
Hanzo Hasashi
(@gsepulveda35) reported
@hbomax There's something you don't understand about me. I work through pain.
-
Mark
(@DexterCalvin817) reported
@hbomax Your app is horrible. I just subscribed and I’ve re-downloaded your app to my television and it’s constantly spinning and spinning. It’s not the tv, it’s less than a year old. And the other apps including Netflix and Amazon work fine. When is a fix coming?
-
jnell 🐨
(@GizmatoMo) reported
@hbomax Someone please help me turn off the audio descriptions on my Roku 4! I never turned them on, but I’m finding it impossible to shut them off! 😫